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Best Western CTC Hotel Verona, San Giovanni Lupatoto

4.5/5  - basé sur 926 notations.
Via Monte Pastello, 28, 37057, San Giovanni Lupatoto, Italy - See map

The Best Western CTC Hotel Verona is one of Verona's leading 4 star hotels, the best solution for leisure and business travelers. A modern, elegant and comfortable lodging, the hotel is ten minutes away from downtown and connected by a free scheduled shuttle service (reservation at check-in is required). The Best Western CTC Hotel Verona offers 203 comfortable rooms, including five junior suites, divided into 11 floors. Each room has free Internet Wi-Fi connection, LCD television, furnished mini-bar, individually controlled air conditioning and heating, marble bathroom with toiletries and courtesy amenities. The hotel is strategically located only 200 meters from a big shopping mall and five kilometers from the city center. The railway station of Verona Porta Nuova, Verona Fairground and the Verona Airport are also nearby. All destinations can be easily reached with the use of the bypass, whose entrance is located just 200 meters from the Best Western CTC Hotel. Enjoy your stay.

Best Western

CTC Hotel Verona

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

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Certificate of Excellence 2018
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based on 919 guest reviews
NOTE ISSUED
Excellent
412
Very Good
370
Average
108
Poor
22
Terrible
8
REFER TO NOTICE
Business Business
241
Couples Couples
290
Family Family
209
Friends getaway Friends getaway
91
Solo travel Solo travel
27
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Visiting Verona "

5
07/09/2018

Staff were very friendly & helpful especially in the restaurant where I enjoyed a GF meal & many GF breakfast offerings. Beautiful large room. Convenient location. Receptionist made sure we could have a meal in the restaurant late arrival.

"Convenient hotel 4 miles from city center"

5
06/09/2018

We arrived by car at the hotel and were pleased to find a huge gated parking lot which was free for guests. When you arrive by car you enter the hotel one floor down from the lobby there is a winding staircase opposite the entry and elevators behind it to reach the lobby. The restaurant is also on this floor while the bar is upstairs at lobby level. The hotel is average from the outside but very modern inside. The room was scrupulously clean and had a modern bathroom with plush towels and robes. There was plenty of storage and a mini bar, electric coffee/tea pot and the room was quiet in spite of being right next to the A4 highway. FYI it is rather difficult to find when exiting the highway because GPS gets confusing. However there is a mall and Leroy Merlin the hardware store very close and you can use those for location purposes from there you can see the hotel. The hotel has a free shuttle into Verona which has to be booked in advance and they even pick you up after a night at the Arena if you prearrange it. The hotel has conference rooms available and during our stay a couple of groups were using them and we did not notice any disruptions. The restaurant has a varied menu and we mostly enjoyed our meals we had a free continental breakfast buffet every morning they also had eggs bacon and sausages available. The wait staff was courteous and professional. The groups were seated in the rear of the restaurant behind screens and enjoyed buffet meals so there was no disruption to the other guests. All together a positive experience and I would return there.

"Great stay at the outskirts of Verona."

5
31/08/2018

Hotel is a few miles outside of the city of Verona, formally this is a different township, which becomes important when you enter the street address for navigation. The complimentary shuttle service to and from the city center worked very well when we were there in August (hotel not fully booked, less traffic because many Italians are on vacation) and took about 15 minutes. They even picked us up at night after a perrformance at the Arena. The hotel is one of these large buildings that have no particular vibration, but are equipped with all they are supposed to have. The value for money (including a very inexpensive full buffet breakfast with an incredible selection of sweets) was great (off season rates?) and was a lot better than for comparable hotels in the city center. The extremely friendly people at the reception (and mostly also at breakfast) deserve particular mentioning.

"Better than expected!"

4
24/08/2018

Located about 15 mins from airport and 15-20 mins from town centre. Hotel looks bland from outside but the rooms are clean and spacious. Hotel provides free shuttle service to and from town centre which needs to be booked in advance. A word of warning here that the shuttle bus only takes 8 people and only runs into town at 9.30 and again at 11am. More buses run in the afternoon. A decent shopping mall is a mere 5 min walk from the hotel and a couple of decent restaurants in the close visciniy. Breakfast buffet is generous. I would recommend this hotel and will certainly stay again if the opportunity arises.

"A pleasant hotel"

4
22/08/2018

Stayed a couple nights here. Second time over the past few years. Bathrooms have been renovated since our last stay. The outside looks a bit desolate and unloved. Friendly staff. We had a very spacious room. Beds are firm as too the pillows. Bedding is a bit easy to get tangled up in if you're a restless sleeper like me - too much happening there ??. Multi language TV channels. Breakfast only gets a pass. The room itself is very large and a bit impersonal. Bit of music would give it a more friendly atmosphere. Breakfast options too far spread across the room. Staff were quite noisy clearing tables around us (throwing dirty cuttlery into plastic boxes) and clanking of plates, doesn't make for a pleasant quiet breakfast. Bowls provided for cereals are far too small and impractical and the milk and yoghurt too far away across the room. Coffee from self-service machine not the best, verging on unpleasant. Free shuttle service into the historical centre is great, just make sure to make a reservation for it. Plenty of free car parking at the hotel. The location of the hotel is situated in an industrial park off of the highway.

"Good hotel, good rooms,"

5
21/08/2018

Hotel not looking too great from outside. Much nicer once inside. Decent size room with nice bathroom. 4 miles from city center. Really nice continental breakfast buffet style. Lots of choices, pastries and others... good value for money.

"Warm Welcome to Verona"

5
19/08/2018

Warm welcome from reception staff. Upgraded to a Superior Room which was very spacious. Industrial location but ideal base for exploring area. Enjoyable drive to Lake Garda. Breakfast was lovely and only 4 Euro each if not included in your room rate. Hotel provides a shuttle bus into the Centre of Verona. Lady Driver a bit abrupt!! Shame because rest of staff so pleasant and helpful. We would most definitely stay here again when visiting Verona.

"service with a smile"

4
09/08/2018

the TA reviewers who read my reviews know that i always do my research carefully before making a reservation, and this applies to this BW. Having made my reservation I contacted the hotel directly to a: request a mobility assistance twin room, b: information on airport transfers, and c: the hotel shuttle service into the city. I received a very courteous response within 24 hours with all the information i required. Our flight into Verona was slightly delayed, but our transfer driver was in arrivals waiting for us with a smile. Within 15 minutes we were outside the hotel. The cost (aug 2018) was 30 euros plus tip. The hotel is a large modern multi story property situated on the edge of the city, close to the main auto routes. The surrounding area is either industrial/out of town shopping and includes a cinema complex. Their is a McDonalds just over 5 minutes walk away. The hotel offers a bar, restaurant, fitness centre etc. Check-in was done by a very helpful receptionist (sorry i cannot remember her name) but she supplied all the help and information we required. Reservations were made for the free city shuttle service, the evening opera shuttle service, and for our departure 3 days later to Verona train/bus station. Maps, information etc were all supplied no problem. Our room on the 3rd floor was spacious, mobility assistance bathroom, flat screen tv, tea/coffee facilities, plenty of wardrobe space etc. Their is also a safe that is free of charge to use. breakfast at the most amazing cost of 3 euros per person (aug 2018) was an absolute bargain. Juices, tea/coffee, fresh fruits, various breads and cakes, cereals etc. The hot option is limited to boiled eggs, scrambled eggs and those daft little hot dog sausages. However, their is an excellent selection of hams, meats and cheeses. The restaurant also serves dinner each evening. Because of the lack of cafes, restaurants etc, the restaurant does get busy, and it was extremely busy the first night we stayed. However, the service was fine, but the food was only average. The lasagne was not good and disappointing. However, the starter was good and tasty. Perhaps it depends which chef is on that evening. Looking around the busy restaurant, the clientele all seemed happy, and their were lots of good food comments, so perhaps we chose badly. The shuttle service into the city, to the opera etc, is one of the attractions of this large chain hotel. The service was operated professionally by courteous and helpful drivers. The service even at peak times operated on time. For the shuttle back from the opera at half past midnight, the driver waited an extra 10 minutes for the last of the opera goers to get back to the shuttle bus. Two notes: A: book your shuttle places at check-in or risk the service being full. B: i know the service is offered free, but apart from ourselves, not once did i see anyone else tip any of the drivers. Shame on those people who didnt tip - especially on the return opera service at gone midnight! Check-out was quick and courteous - the happy male receptionist even confirmed that the shuttle driver would drop us off at the bus/train station - which is a few minutes drive from the official city centre stop. Excellent - thank you for that extra service with a smile! Overall we were very very pleased with our stay at the CTC, and if our travels brought us back to the city, we would gladly forgo staying in the city centre, and stay at the CTC once more.

"Nice hotel which offers free shuttle bus to and from Verona centre :)"

4
29/07/2018

Stayed for 3 nights last week having booked two rooms . I was very impressed with hotel receptionist Ilaria who was very helpful in explaining things in good English. She booked us a free shuttle bus and explained and answered all of our questions and concerns. Credit has to be given here as she stands out for me . Excellent service. Thanks. Rooms were very big and the sleep was excellent. Free internet,safe, coffee making kit, free mini bar, breakfast was ok and just 10 minutes from town centre. Free shuutle bus was used by my family every evening which meant I could leave the car and have a good drink. I highly recommend staying here and would certainly stay here if im ever visiting verona again. Well done to staff and a special thank you to Ilaria who was awesome. Best regards Don (UK)

"Wake up with a smile."

4
27/07/2018

Although the distance was not too convenient from town, this hotel is excellent for large groups I was particularly impressed by their cheerful & courteous service (from day one when 33 of us arrived every staff we met was smiling at us!) and honesty - cos one of our friends had left over €1000 in the safe of her room, only to realise 3 hours after our departure out of Verona. We rushed back and was impressed by the service of the staff. The rooms are well maintained and clean. Every one was smiling and greeting us. And the breakfast is simply awesome! Good experience.

"Vacation "

5
15/07/2018

We were looking for a beautiful hotel a bit away from Verona city but with easy access to the city, and that is what we got. The room was beautiful and big. The staff were friendly and helpful. Taking the bus was nice and easy.

"Best of the best"

5
10/07/2018

Modern hotel with many pluses... Larg rooms,.. free shuttle to Verona old city and touristitc atractions .Very rich breakfast to start the day. Helpful stuff.Near a big shoping center.Close to ... ...................... Autostrada

"Exceeded our expectations !!!"

5
22/06/2018

My wife and I absolutely enjoyed our stay at this hotel - the staff was very friendly and helpful, we appreciated the free shuttle to get downtownso we could leave our car at the hotel (free parking !!!). The breakfast was SUPERB - nice vaiety and everythign very fresh and delicious ! We will definitely be back !

"A amazing hotel that's a bit far from city center"

5
27/05/2018

This was the hotel for our tour group and I would not have asked for more! The rooms are classy, bathroom has a regular shower and rain shower, beds were comfortable, with a move selection of tv channels, a breath taking view of sun rise, great selection for buffet breakfast, and an electrical tea kettle in the room!!!!

"They can't do enough...."

5
23/05/2018

Stayed here in May 2018, where can I start, upon arrival the staff were truly wonderful, we arrived at 11:30 check in time as usual 14:00 we thought try and drop our bags and disappear for a couple of hours, we will have your room available in 5-10 mins if that's Ok, Thankyou very much, we have a Free Shuttle bus that takes you into Verona if you are interested, but you have to book it, can I book it now,please, yes of course, we have return times of 15:15 or 19:15 we also can take you in at 19:00 and pick up is at 22:30, hey Thankyou very much, breakfast was continental which was fine with the usual and added scrambled egg and bacon etc etc, room was a lovely size with a huge shower, bidet and a big deep sink, all very nice, a king size bed with lots of space and wardrobes all topped off with Dressing gowns and slippers ( but you have to ask for them ) and what do you have, a great place to stay, Great Staff, Great Service Great Place...

"Holiday 2018"

4
18/05/2018

3 nights at this BW hotel Comfortable room, good linen & towels. Small refrigerator to keep drinks cool. Free Shuttle to the downtown "Arena" historical area with final pickup at 7:15 pm. Some staff English speaking which was helpful Tasty & plentiful breakfast Would recommend this hotel

"Worthy to stay here"

5
01/05/2018

This hotel offered us many good things such: - A free shuttle to go from/to Verona. If you think it's too far from the city this helps a lot. - Big room with comfortable 1,5m bed and amenities such as free coffee or tea. - Nice breakfast buffet. Recepcionists were friendly and helpful. They called the shuttle driver to solve an issue we had.

"Great stay"

5
29/04/2018

High standard and nice staff, good breakfast and price worth overal. Location is good if you do not like to stay in the nearest center. Easy to find and good parking. Checking staff is very helpful and give you good advise for oppertuinities in Verona.

"Great Meal at a fair price."

5
05/04/2018

Try the Salmon - great price for a lovely meal, well presented, great service. This is a good place to stay or visit if you have a hire car. Not so easy if using public transport. Good place to stay if you want to be near the Mall.

"Okay "

3
27/01/2018

The beds are not the most comfortable but okay . The rooms are clean but the pictures are better than in person . A little old. Close to highway . A one night stop is fine. Average price average hotel.

"Great place "

5
25/01/2018

Awesome hotel to stay when you travel to Verona. Close to highway. Breakfast awesome. Parking was very close to main entrance. Rooms were very clean, beds very comfortable. I travel a lot and will definitely recommend it

"clean big room, friendly service and good food, shuttle"

5
09/01/2018

This is a very good hotel outside midtown. Clean big room with a nice bathroom, friendly service and good food, shuttle is access, but it is better, if you have a car. There are supermarkets and cinema nearby.

"4 stars hotel ?not to my opinion"

3
18/10/2017

The hotel seems to had better days.I stayed 3 nights with a tour group.The two good things about this hotel are the size and comfort of the room ,and the location close to main highways.That is probably why many of the guests are big tourist groups.Our first breakfast there was a disaster,people were running all over the place trying to find where everything is,long lines near the coffee machine,while the waiters seemed to be overwelmed by the pressure.The dinning room need to be orgenized and be able to serve so many people at one time.It is far from being classy,and to be in Italy and drink coffee from an automat machine,that is a shame.Where i come from, a 4 star hotel serves a much better breakfast,and coffee is served to the table by a waiter.But as I say this hotel is fit for big tourist buses,and i guess they get a good deal on the price. The elevators are old and slow and trying to go down when all this tourists are going down with their suitcases,you give up and go down from the 5th floor by foot.We were served dinner by a special order to our group and this too was poor,The food was nothing to write home about,very basic and nothing italian about it.There was always not enough food for all of us and they had to run and prepare more items while we were waiting.

HMCtcHotel, Direttore at Best Western CTC Hotel Verona, responded to this review
Dear Guest from Jerusalem, thank you for the time you dedicated in reviewing your stay at Best Western CTC Hotel Verona. We are sorry if you experienced some inconveniences during your stay, please accept our apologies. The period of your stay was during the high season, and the hotel was almost fully booked, so both breakfast buffet and lifters were crowded. For what concerns the dinner menu, it has been previously agreed by the travel agency you traveled with, and we just followed their indications. We hope to have the chance to welcome you again, to let you enjoy a better experience. Kind regards. Dario Ceccarelli Resident Manager

" One night in Verona.."

4
13/10/2017

dear. this is a classy hotel outside midtown. who cares. clean big room with a nice bathroom, friendly service and good food. the shuttle was a surprise. brekfast more than ever and parking close. stayed here a night in 2014.sorry for late comment. will be back. sara and thomas d göteborg sweden. thank u.

"Decent hotel in a remote location"

4
10/10/2017

Without a car you are confined to solitude. There should be around 3 small daily shuttles to Verona and back which are booked in advance. The hotel is located in an industrial comunal area of a neighboring village, close enough to a big shopping mall incl. Decathlon, but you'll still need a car. It was cold (12 C outside at night) but no heating devices worked, lucky for us we found another blanket and entered the bed with warm clothes. I believe a 4 stars hotel should provide better conditions. But the room was big and clean, likewise was the bathroom. Breakfast was excellent, and staff's attitude was positive, kind and professional. Wifi worked w/o problems as well For us the location was perfect, it enabled us to easily and quickly reach all the relevant highways. Next time we'll bring warm pajamas.

"Hotel & restaurant"

5
09/10/2017

We have been in this hotel some years back when it was called the tryp hotel under Melia company now it's a Best Western 4 stars hotel excellent including their restaurant at least you know that you will be serve like a VIP the servers are very friendly also they want to be sure that you like the food you order!! The hotel reception outstanding friendly atmosphere I will return there in the future

"Great room and friendly staff"

4
27/09/2017

We stayed here over a weekend. The hotel was very easy to find and we were very quickly checked in. Our room was enormous and as well as a comfortable bed, and good modern bathroom, it had a comfy sofa, two chairs, a desk and chair and a lot of space to move around - very impressive. The hotel runs a free shuttle into town which was very efficient and runs at many different times. The restaurant was good having a selection of different choices, and breakfast was amazing value at 3 Euros. We would definitely stay here again.

"Day use"

2
25/09/2017

Nice to find hotel with day-use. But a bit strange to get a room for in invalids. No service at the bar, difficult to get something to eat when you arrive after Breakfast. Service really can be better

HMCtcHotel, Direttore at Best Western Ctc Hotel Verona, responded to this review
Dear Margreet, we would like to thank you for the time you dedicated in reviewing your stay at Best Western CTC Hotel Verona. The opinion of our Guests is essential for us. We are sorry if you couldn't try the quality of our restaurant. Unfortunately, it is closed at lunch on Saturdays and Sundays. Concerning the room that we assigned to you, we hope you can accept our apologies. Our hotel was fully booked at that moment, and it was the only free room fitting the characteristics of your reservation. We are looking forward to serving your lodging needs once more, next time you are in Verona. Kind regards. Dario Ceccarelli Resident Manager

"Fantastic stay at Best Western"

5
17/09/2017

The service provided by the staff was outstanding. The rooms were spacious and clean and had coffee-making facilities and aircondition. The buffet breakfast was simply mouth-watering. The surroundings were very quiet.

"Excellent accommodation"

5
15/09/2017

Very helpful and friendly staff, along with a free upgrade made for a very enjoyable experience. The room and bed were extremely comfortable. The room and bathroom very clean indeed. Would definitely recommend

"Fantastic stay"

5
19/08/2017

We had a great stay at this hotel. The room and bedroom was massive and we were impressed with how clean and tidy it all was. Although the hotel is about 3 miles from the centre of Verona, they did offer a free shuttle service which was basically a 8 person taxi which dropped you into town. We had no issues with booking and used this service most days. The staff were so welcoming and friendly and it really felt like a home from home.

"Fully Satisfied"

4
14/08/2017

Nice and clean rooms, minibar and Wi-Fi for free, friendly and very supportive staff, breakfast bad organized but quite good (after some searching you find what you are looking for), very efficient reception, enough and free parking space, easy to go downtown (taxi necessary), surrounding not nice (commercial area)

"Great hotel!"

5
14/08/2017

The staff were very friendly, helpful and flexible to my needs. I emailed them beforehand than my plane will arrive at 10am in Verona and I might need to check in early for me to explore the city. I arrived earlier than the scheduled check-in time and they allowed me to check in without a hassle. The room was massive for me as I travelled alone and it's a good value for the money especially if you're travelling with someone else. There is a shuttle that goes from the hotel to the city centre and back which is a great idea so the guests can just sit back and relax after a whole day of sightseeing. You need to pay an additional €3 for the breakfast but it is worth it. They also allowed me to check out the night before I leave so that I will just be able to leave the hotel in peace the day of my flight. Thank you for a lovely stay in Verona!

"Excellent base for exploring"

5
13/08/2017

Great location. Good shuttle service to centre of Verona or just a short cab ride - about 15 euro; Helpful reception staff; Good breakfast; Very clean rooms, good daily cleaning service; Family friendly - we went with three children - and had interlinking rooms (hotel seems a mix of tourists and business residents); Near to train line for Lake Garda and Venice; large supermarket just a few hundred metres away in Verona Uno shopping centre; good glazing and very little road noise; About 20 minute cab ride from Verona airport - about 30 euro. Would recommend it both for those with or without a car - huge car park.

"Massive family room"

5
12/08/2017

Just stopped one night at this hotel on the way to Lake Garda, had a family room for 4. Nice warm welcome by receptionist, room was massive & well equipped. Receptionist gave excellent recommendations for evening in Verona which us a short drive away. Location of this hotel is on the outskirts next to the autostrada (not a pretty location but convenient). Great value breakfast at just €3 each. Thought this was good value for the quality of facilities.

"Excellent hotel and shuttle bus deal to Verona Arena"

5
09/08/2017

Excellent value for money. Fabulous shuttle bus service to the Verona Arena for late night opera. Shuttle bus in at 7pm and collected 30mins after end of opera at 12.30am. Will use again. Booked on official website which was running special offers. Very helpful concierge who printed out opera tickets and sorted out aircon.

"Vacation in verona"

4
09/08/2017

Hotel is nice, friendly atmosphere and very clean. As it was very warm, it would have been very to have a pool to relax. Breakfast could be upgraded. Near downtown but not walking distance. I would recommend this hotel.

"Very good amount of services, friendly staff and great room"

5
04/08/2017

A real hotel as one would imagine, loaded with services and great air conditioning. Very close to the high roads. Friendly staff and an enormous chopping center nearby, which also applies to, of course, the old city of Verona. The breakfast is very affordable and is amazingly extended. We will come back to this one!

"Clean and nice"

5
02/08/2017

friendly staff, I liked the floors, elevator, complete breakfast and the silence. Nice room temperature, easy access to a couple of restaurants. The staff is very helpful and the rooms are quite capacious. Nice light fixture.

"Great hotel, great value."

5
28/07/2017

Offering great value compared with other options in Verona, this hotel offers an excellent option to staying city centre. Family of three, we had a lovely, quiet, comfortable room. The breakfast which cost an unbelievable €3 per person was outstanding. Hot & cold foods of every type, good coffee, fruit, yogurt, pastries, salad, cheeses, breads, cakes, cereals, yogurts - everything. The free shuttle bus into Verona centre was so so handy & punctual. Book in advance at reception to ensure a seat. Handy return 30 minutes after the performances in the Arena is such a good offer. Would definitely return to stay.

"Good choice near verona"

5
18/07/2017

Everything is good in this hotel except for low quality selections at breakfast buffet which only costs 3 euro. Nice modern large clean room with big TV screen and about 6 English channels. Lots of parking and the best is the free shuttle to Verona center at about every 2 hours.

"Well worth finding your way there"

5
08/07/2017

Really good Hotel, with a complete breakfast for 3 euro and a safe integrated into room key system. With the help of wonderfully friendly cleaning staff, we were able to get into our rooms when we arrived early. If there was a little more capacity on the free bus into Verona, it would have been a perfect stay.

"Oasis in industrial area"

4
11/06/2017

This large hotel is close to the main venice. Milan road but it is a little bit hard to get to among the many industrial units. it has a large free car park with a lift right up to your level we was floor 5. check in was fine we ordered a free shuttle to take us to the city of Verona and back (nice city) at an arranged time, there is a laundry service but it is not in house, the hotel room was large and well appointed looked quite fresh and new with an opening windows plus air conditioning .the good sized shower room was nice and the bed was comfortable a good sized safe two chairs with a work desk and free wi fi and a fridge the breakfast was only 3 euros each and was good with a big choice of hot and cold items complete with nice cakes to finish off with this is a really nice hotel at a reasonable price

"Excellent"

4
25/04/2017

Well located and easy acces by car. Free parking. Free shuttle to the arena. Need to reserve your seat at the front desk. Don't wait at your way back, it's 15 Euros to come back by yourself by taxi from the arena. The room are cleaned and nice size for Europe. The breakfast is very good, lot of choice. The coffee is hummm!.

"Best Hotel!"

5
22/04/2017

The Best Western CTC Hotel is a great find and has everything you need for a holiday or business trip. I've been staying here over the last few months and its perfect for my needs. Its situated very close to the A4 so getting to and from meetings was easy, but not too close that it becomes a disturbance. The hotel is beautifully decorated and the rooms are large and spacious offering TV, ensuite, power shower, room service and free wifi. The rooms are cleaned daily and to an excellent standard. All the staff from reception, restaurant and bar are very friendly and polite and always seem happy to see you. The food in the restaurant is fantastic and very well priced in comparison to similar hotels of its kind, and the breakfast buffet is the best offering a selection of something for everyone. My personal favorite was the scrambled eggs which are perfect. I would certainly recommend the Best Western CTC to anybody stopping in or around Verona and will keep visiting it while it continues to provide great service and value. 10/10

"Nice big room"

5
19/04/2017

Big room, big hotel, out of the city centre next to motorway but quiet and free shuttle to city centre. Clean, good wifi. Very friendly reception staff. Free shuttle to city centre. Breakfast very busy. Would stay again.

"Perfect Pit Stop"

4
11/04/2017

Stayed here for one night with the family (and dog). Reception was helpful and friendly. Large open space parking in front of hotel which is locked after midnight. Very spacious rooms, we were on the eighth floor and had an amazing view over Verona! Everything clean, good beds, complimentary water in the fridge, fast and free wifi. Only annoyance was that the controls of the AC did not work, but we could open a window which was nice but ended up being loud next to the highway...Location is great if you're on the run and need a good value, pet friendly place to stay overnight. Thank you.

"Spacious for larger families!"

4
20/01/2017

In a country that is not well-equipped to handle larger groups (anything over 2 people, lol), this Hotel was a relief! Situated on a large property (free parking), our room for 5 was clean, quite large, fast, free WiFi, spacious bathroom, terrific, usable amenities, a refrigerator stocked with bottled water and super comfortable mattresses. At night, while hotel is in a safe area, it is a little isolated, but we had a car and went to a very good nearby local place recommended by hotel staff. The breakfast was quite amazing with a variety of food and beverages that was jaw-dropping, not to mention delicious! Loved it and will return!

"Standard accomodation"

4
08/01/2017

Located 6 kms from Verona, a bus to town center is available through the reception. Free WIFI is available.Rooms are clean, minibar available and 2 water bottles free of charge. friendly and helpful staff.

"Average standard "

3
16/11/2016

Fairly standard business hotel nothing to shout about. Rooms are large and comfy. Double bed comfy pillows ok. Shower in bath but huge shower head in roof sprinkles all of you at once whilst in the shower. Downside you are 15 mins from centre of Verona and best sights and restaurants. View from room is of motorway traffic and a haulage yard. Breakfast self serve but very basic and entirely Continental. Juice is squash heavily watered or meat ay more for freshly squeezed OJ. Plenty to tuck into but not awfully inspiring.

"Excellent "

5
30/10/2016

The hotel is great! Rooms are big and spacey, bathrooms fully equipped with soap,towels etc and in general all spaces are clean. Breakfast was a great surprise to us as it contained everything, and i mean everything! I found the prices great given the quality of all services even though we booked in a fully touristic season. Definitely stay there

"good but noisy at night"

4
02/10/2016

nice hotel we stayed overnight before travelling home.waiter reminded us all of the waiter on fawlty towers only because he was trying his best to do everything which appeared to be at top speed.he should be commended for trying to get everything right. air con in the room didnt appear to be effective so called room service- it is controlled by the person in charge downstairs - when asked they did adjust it otherwise I wouldnt have been able to sort out the issue using the broken controls in the bed room. very clean room bathroom was lovely,the view wasn't an issue as only staying for one night but it wasn't the best. food was nice although limited choice for us in a touring group but they did provide an alternative for me as i didn't like the choices given. nice bar and lounge pool looked nice but was unable to use it due to our short stay would recommend for over night / short stay.

"Fantastic hotel in great location"

5
21/09/2016

Perfect for visiting Verona and surrounding area. Out of city, but shuttle bus is regular and easy to book - even for the opera in the evening. Was asked at check in when we needed to book it. Reception staff very helpful and friendly. Room was large, modern, very clean. Only slight problem is that noise from neighbours seems to travel through ducting for extractor in bathroom so can be loud. Nice modern terrace to bar. Breakfast room very big, so always space. Selection good. Great pizza place round the corner called Opera. Recommended by hotel. Plenty of car parking. Supermarket and shopping mall in also round the corner.

"Great Hotel with Big rooms"

5
17/09/2016

Stayed here for a Trade show in Verona. Was surprised at the room size and how quickly it was to reach everything from here. Great Bonus was the free shuttle service provided by the Hotel to the Old part of town. Can only recommens to stay

"Excellent Reception"

4
31/08/2016

Hotel located some 15 to 20 minutes taxi ride from Verona airport and the city centre. The latter is served by a regular free shuttle bus service. Our room was spacious and comfortable with all the expected amenities. We didn't eat in this hotel other than breakfast. Sadly, this was mediocre with little choice beyond cold meats and omelette strips. The best aspect of this hotel is the reception staff. They were outstanding in every respect. Nothing was too much to ask from them. They were professional, friendly, responsive and extremely helpful. They exceeded our expectations.

"Best western is good hotel to stay"

4
28/08/2016

Hiii, i have been to italy for stone fair for business purpose...we stayed in this hotel for 3 days...staff is good and only problem we have is breakfast as we cannot fine indian vegetarian food...hotel services is good and ambiance is also good...

"A wonderful hotel"

5
19/08/2016

the rooms were very large and clean. clean shower. the rooms were arrange d daily. wonderfull breakfast was varied. ten minutes from arena the center of verona on the outostrad very easy to travel to venice and gardaland. so i recomment this hotel .

"Best Wester Verona"

5
12/08/2016

Very nice hotel and conveniently located. Good value for the money and nice staff. We enjoyed the cappuccinos and Lattes. Good information from hotel staff. We also enjoyed this city. Would have like to stay an extra day.

"Nice hotel"

4
10/08/2016

Well it s a nice hotel,no luxury, but it s ok. I mean the rooms are big, with ac, it s clean. The breakfast is also good and very cheap. The only bad thing would be the fact that you ll need some transportation to get to Verona and it s near the highway...but well that didn t bother us that much. What i didn t like about the hotel was the bad wi fi signal, but this isn t such a big deal.

"To avoid and not to come back"

2
31/07/2016

This hotel is "to forget" on our list. On arrival, we couldn't enter the room. We had to run down twice from the eighth floor to the reception, and only on third time they've acknowledged having problem with doors. 40 min later got a room with 3 beds on a second floor. It is dated, doesn't smell clean, pillows are old, bathroom is old and not functional. The only breakfast was ok. Shame for this hotel chain.

HMCtcHotel, Direttore at BEST WESTERN CTC Hotel Verona, responded to this review
Dear Guest we understand your disappointment and feel very sorry about the problem you experienced at our hotel. We did have problems with the lock of the door, after some attempts we had to assign you a room on a different floor and with separate beds. It actually took 30 minutes before changing the room, but the reason is that we wanted to avoid to provide a different accommodation than what you booked. The hotel was fully booked and had no alternative solutions. We regret not having a second opportunity to welcoming you. We are aware that usually we provide a better service. Greetings from Verona Dario Ceccarelli Resident Manager

"bussiness"

3
22/07/2016

production hotel.just plane and only for the basic.what you need for a day or two sleep.strictly business.good service with the shuttle bus but still is far away from centre. clean and nice breakfast.

"No Water in the Hotel! Access terrible"

1
22/07/2016

We arrived late after a great opera concert at Verona coliseum...no food, no room service, no vending machines, no minibar, no advise boutique no water in the hotel....room was ok...front desk is located at 2nd floor, not handicap friendly, must take a ramp with a big loop....access at ground level was close and no way to take elevator....easy to park...the location is VERY FAR FROM DOWNTOWN VERONA!!! good for conventions...not for regular travelers...

HMCtcHotel, Direttore at BEST WESTERN CTC Hotel Verona, responded to this review
Dear Guest we are very sorry about your disappointment. However I would like to respond to some of your statement: - we do have bar and restaurant service, which is closed at night. It is clearly stated on our website. - we do have minibar in our rooms: in the classic ones we offer two bottles of water, in the executive ones we offer also snacks and soft drinks. This is also clearly stated on our website - it is not not true that there is no easy access to the hotel. As you wrote reception is on the first floor, therefore we do lock the entrance on the ground level at night in order to control who enters the hotel. In case of wheelchair, anybody can ring the bell and have the door open - we did have a problem with the water, due to the need of repairing a problem occured in the previous days. We informed all our guests at check in and by placing messages inside all elevators: water would be suspended between 10.30 a.m and early afternoon. - dowtown is 3.5 miles from the hotel, 15 minutes by car. For some guests it is quite close, for some is far away. - at check out you asked to have Best Western Rewards points added on your account. Your booking was not entitled to provide points, as per chain policy, but we granted double points to your account. It would have been nice to write about that too. Looking forward to welcoming you once again at BEST WESTERN CTC HOTEL VERONA Best regards Dario Ceccarelli Resident Manager

"A little far from everything but I had a car!"

4
01/07/2016

We needed a descent hotel with descent price and found this on Expedia. Since we rented a car, we didn't necessarily want to pay extra just to be near the center of Verona and also, it was nice to be able to get in and out onto the Autostradas. We used this hotel as a jumping off point to go visit Lake Garda and then visit Verona on our way back to Venice to get on a cruise. Worked out quite wel! The hotel was clean and the rooms were "American" size which worked out well for the four of us. The breakfast spread was awesome which is way better than the typical continental Best Western buffets we find here in the US. Worth the price we paid!

"Functional"

3
02/06/2016

We stayed here for 2 nights as part of a package for a concert at the Arena. I was slightly put off arriving to overflowing ash trays at the entrance and smeary windows - but these are 2 of my pet hates! The rooms were clean and functional, and bathroom and amenities ok. Views were dismal but you are situated on a busy main road, next to industrial and shopping areas. We didn't manage to find space on the free shuttle, but the Reception staff were really helpful and suggested taxi shares on a couple of occasions. Breakfast was acceptable, cappuccinos and brown seedy croissants were good. Let's face it, Verona is a beautiful city, and this hotel is a 10 minute drive outside, so if you're looking for a budget hotel whilst passing through it is probably ideal. We won't return - unless it is part of the incredible deal we got with the last minute theater break - they are some beautiful and much more expensive places in Verona itself, which is well worth a visit.

"Dated, Clean, Out of the Way."

3
31/05/2016

This hotel is a little out of the way of the centre of Milan and probably more suited to business clientèle than tourist. That said there is a shuttle to and from the centre of the city every couple of hours. You have to book on this though. The receptionist was incredibly helpful and provided us with a map and all the detail we needed. The room was pretty dated, but very clean. Only provided with one pillow. Breakfast was pretty good. Wifi was good. Overall, good value.

"Only stay here if you have a car"

3
30/05/2016

Would not recommend this hotel if you don't have a car. The 'shuttle' that is advertised for this hotel is actually just a large taxi that seats 7 people which goes into Verona twice a day. We stayed at this hotel on a weekend that it was sold out due to the Adele concert, and could not get a seat on the 'shuttle' any day that we needed it nor were the staff very accommodating in trying to find alternatives. There was a separate shuttle running for the concert, that left at 6.30pm and returned after the concert however we also couldn't get on this shuttle as you had to come back to the hotel to catch it to the concert in order to use it after the concert. As we were spending the day in Verona it was pointless to return just to get a shuttle back to the city after the concert??!! I have also ranked the cleanliness low, not because the hotel was not clean - it was very clean in all areas of the hotel we went to - however the cleaners for our room decided to throw out toiletries that we had left on the sink/bedside cabinet. This included a strip of daily contact lenses, moisturiser, shower gel, and shampoo. When we rang down to reception to advise we were told the night staff couldn't do anything but that they would have an update for us before we left - not surprisingly, the staff who checked us out knew nothing of what we were saying and as we checked out early to catch a train they said we would get a call - 24 hours later and still no word from the hotel. The breakfast is by far the best thing about this hotel, and the room size was really good for 3 people sharing - three single beds were in the room and we still had loads of room - but I'm sure other hotels that are more central can also provide this for you.

HMCtcHotel, Direttore at BEST WESTERN CTC Hotel Verona, responded to this review
Dear Mrs Catherine we are deeply sorry for not making your stay as good as you wished. Our shuttle runs actually 6 times a day (3 in the morning, 3 in the afternoon) to the centre and back to the hotel (afternoon and late evening). Due to ADELE'S concert we decided to provide a bus (52 seats) free of charge to better suit our guests, especially those coming from abroad and not very familiar with the city. As the bus could not access the limited traffic area next to the Arena, we had to organize a different drop off/pick up point for that bus, that is why we suggested you to catch the 6.30 bus to go to the city. You may have had some troubles in finding the pick up point at the end of the concert. We were probably not very clear in explaining it, sorry about it. I double checked with the housekeeping about your lenses and toilet items, honestly I cannot tell what happened: our staff is very careful about all personal belongings. Whenever you go back to Verona, we will be glad to welcoming you again. Room size and breakfast will definately be the same, service would be surely better. Best regards Dario Ceccarelli Resident Manager

"Excellent location for those who travels by car"

4
22/05/2016

Excellent location for those who travels by car, 10 minutes from the center, close to the highway. Good breakfast, free parking, and courteous service team likes to help (This hotel fits to return to sleep)

"my stay during Vinitaly"

4
13/04/2016

I would highly recommend Best Western CTC Verona for business trip, especially if you have to go Fiere Verona. They offer shuttle bus from/to convention, and also downtown Verona. Room is clean and quiet; and there is a shopping mall with supermarket and mini food-court just 5 mins walk. You can get everything you need.

"A great hotel, a wonderful stay"

5
08/04/2016

My husband and I stayed there for three nights and were delighted with all aspects of this hotel. The room was spacious, clean, well appointed and with a very comfortable bed. The amenities included a gym, free parking, excellent breakfasts and a free shuttle into the city of Verona. But the best quality was the professional, courteous staff. They were helpful, no query was too difficult and truly made the stay pleasant. I would recommend this hotel to anyone.

"Nice rooms"

4
12/03/2016

We stayed here on a trip thru the area in March. The rooms were pleasantly appointed, large, clean, and the bathroom was great. The bed was a little hard for my tastes but I'm sure some would appreciate it. The restaurant was good and the wait staff was very helpful.

"really one of the BEST best western.."

5
12/02/2016

excellent hotel, very cheap and with really beautiful rooms. the best choice to visit Verona and near places.. I'll be back again ! clean, beautiful room, very good service and very good reception. surely suggested hotel

"Excellent!"

4
26/11/2015

This hotel is excellent! Available options include a smoking or non smoking room. Free Wi-Fi, parking and breakfast included. The rooms were spacious and clean. Only point would be the shower, since the shower head is fixed to the ceiling. Also, although the hotel offers a shuttle service into Verona center, check the times, because seats are limited and booking in advanced is necessary. This is a great service that you don't see in too many hotels that are located just outside the big city. To sum up, if you can spare the money, this is a great hotel!

HMCtcHotel, Direttore at BEST WESTERN CTC Hotel Verona, responded to this review
Dear Guest, thank you for sharing your great experience at our hotel and for the good tips about the shuttle service. Booking a seat in advance is a good idea, especially for those who want to enjoy the Opera Summer Festival and the international concerts held at the Arena. Soon you will be able to book on our official website a SPECIAL ARENA SHOWS OFFER to have your own seat reserved and guaranteed. Looking forward to welcoming you once again at BEST WESTERN CTC HOTEL VERONA Best regards Dario Ceccarelli

"perfekt"

5
28/10/2015

the hotel is very clean away from the crowds and traffic You can have a nice rest and sleep you have an internet breakfast is phenomenal and a broad range of fruit The only drawback at the shower, until install the hot water hangs

"Marmomac 2015"

4
25/10/2015

Enjoyed our stay the hotel was very busy and seemed to cope very well with the large numbers of guest. Neat rooms and efficient service friendly staff and good food. Will definitely return there for a stay without a second guess.

"No air"

1
12/10/2015

Stayed at a wonderful Best Western last night near Modena. Had them book a Best Western near Verona for last minute change of plans tonight. Had trouble with their Wi-Fi last night and this morning trying to find hotel on my own. Totally regret not trying to muddle through the Wi-Fi. No aircon because start of the heat season and awful traffic noise through open window. Thin thin walls. Limited shuttle service.

CustomerCareIT, Responsabile relazioni con la clientela at BEST WESTERN CTC Hotel Verona, responded to this review
Dear Guest, we are sorry to receive such a review. We are not accustomed to such rating considering that out of 396 reviews only 9 are negative. Above all, we regret you completed this review before the end of your stay at our hotel. We are aware that the air-conditioning was not working. We have a centralized system that only permits to have either cool air or warm air, but not both at the same time. Unfortunately, this is a characteristic of most Italian and European hotels, and it is matter of specific environmental regulations. Last week our guests complained because they were cold, so we switched off the cooling system and we decided to get set the heating one, which was obviously switched off during your stay. Weather is very changeable in early autumn, especially between night and day. For this reason, it is not easy to satisfy all the different needs of our guests concerning the rooms' temperature. Finally, with regard to the shuttle service, we think it is a little curious that you considered it “limited”. Shortly after your check-in, you reserved our free shuttle service at 7 p.m. for 5 people. The return was provided at 11 p.m. but you preferred not to benefit from it. We think that 4 hours are a good time to go downtown and enjoy an Italian dinner or an evening drink. We ask you to suggest us what kind of service you would have appreciated in order to improve the actual one. We remain at your disposal if you decide to write us once more. Best regards, Paola D'Errigo Customer Care Supervisor BEST WESTERN CTC Hotel Verona

"Excellent Hotel"

5
05/10/2015

My husband and I were blown away with this hotel!Amazing customer service,great breakfast ,free shuttle to Verona,beautiful room with stocked minibar (daily) and reasonably priced room!The room was big and very very nice !Marble in bathroom and beautiful mirror over king size bed!

"Not bad but..."

3
30/09/2015

We were for few days in Verona this summer. The city is perfect, we love it so much! This tiem we were in BW CTC hotel outside the city. This is just nearby the highway good connection to all directions but a bit noisy. The city is for 20 min, but the connection is good and no huge traffic at any time. This is our second stay here - last was still before BW - but I have to say nothing special. Average. The rooms can be more clean, modern but I would not say is dirty and ungly. Outside is more an industiral area and also the hotel could be a bit more modern and renovated. So, I would not say bad or not good, but could be better. Tha staff is ok! You can decide to stay or not average cost for average value...

"Okay"

4
22/09/2015

The hotel is located a little outside Verona near the highway. The hotel offers free shuttle service to the city and back, but we didn't use it since we came by car anyway. The breakfast was good with a lot of choice and friendly staff. The sound insulation against outside traffic was good, but indoor noise was noticeable. I heard the guest next door yawn, sneeze and snore. Maybe because of the (locked, of course) connecting door. I guess you have to roll your dice. There's a restaurant nearby called Pepperone which we visited; maybe you want to check it out as an alternative for dinner.

"Hotel outside city limits"

3
22/09/2015

This is far from the main city centre and university. The hotel staff were courteous. NOT MANY VEGETARIAN items in Break fast or meals- they do not know anything about it! Difficult to come in late hours. Room was clean. Bath room - problems w.r.t bath tub, wash basin, etc

CustomerCareIT, Responsabile relazioni con la clientela at BEST WESTERN CTC Hotel Verona, responded to this review
Dear Guest from India, thank you for taking the time to write a review on your stay at our BEST WESTERN CTC Hotel Verona. We are sure that any comment, either positive or negative, from our clients is important to improve the quality of our hotel. We will take in consideration your suggestion about the implementation of vegetarian products at breakfast. However, we would like to emphasize that our buffet will satisfy every palate: from the famous Sbrisolona to the pears and yogurt cake, from the mini donuts to the crumbly croissants, to be enjoyed with a good espresso or a freshly squeezed orange juice. Also noteworthy is the savory buffet, which every morning offers Sopressa di Verona and the famous Monte Veronese cheese, in addition to traditional breakfast items such as cold cuts, vegetables, hot eggs and bacon and seasonal fruits. Finally, a special corner is dedicated to guests with special dietary requirements, such as gluten or lactose intolerances, to allow everyone to enjoy our complimentary breakfast. Thank you for choosing our BEST WESTERN CTC Hotel Verona. Best regards, Paola D'Errigo Customer Care Supervisor BEST WESTERN CTC Hotel Verona

"Fine for an overnighter"

3
20/09/2015

We were at this hotel for a brief overnight stopover on our way south, and the location off the highway was convenient for our purposes. The outside of the hotel, the lobby and common areas look like a throwback from the sixties that haven't been refurbished since. In general it has the look and feel that it has been largely abandoned by its management. The rooms however, are clean, spacious and well maintained, clearly refurbished in the last couple of years, complete with either new of deeply cleaned carpets. We arrived late, close to midnight - and it is worth noting that although it says room service/bar until 12, these shut up shop much earlier. Driving around we found a small fast food cafe that had some greasy snacks, but if you are planning to arrive late - eat first, or at least bring provisions. For an overnight stay, it was fit for purpose and we had a comfortable night's sleep. Check out is as simple as handing the card in and parking directly in front of the hotel.