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Best Western Hotel Oak Meadows Inn, Saint Helens

4.0/5  - basé sur 293 notations.
585 S Columbia River Highway, 97051-2835, Saint Helens, United States - See map
Best Western Oak Meadows Inn - Whether you’re here for business or leisure, our staff is committed to giving you a comfortable stay. The Best Western Oak Meadows Inn is ideally located in the center of Saint Helens. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to Best Western Oak Meadows Inn! Our Saint Helens hotel is located along the Columbia River, and is a favorite for families on vacation or guests in town for one of the high school tournaments or games. We are located an hour away from Woodland, WA. Military agencies, State of Oregon offices, DHS, the Armory and government branches are all located near our Saint Helens hotel. This makes the region a popular destination for business and leisure travelers alike. Whether you're in town for water recreation along the Columbia or for a special event or meeting, our Saint Helens hotel provides the perfect combination of value and quality. When you're close to business and family, it's the recipe for a perfect vacation. Our Saint Helens hotel has a pool and hot tub, ideal for relaxation. Our famous, free full hot breakfast is another reason so many of our guests return. Kick off your day with a selection of hot eggs, breads, pastries, cereal, yogurt and 100% Arabica coffee or chilled juices. Kayaking and fishing are favorite activities near our Saint Helens hotel. However, if water recreation isn't your speed, there are also unbeatable old town antique stores. Whether you're in the mood for adventure or exploring what the town has to offer, everything is nearby. In addition to government employees, business travelers in town for Dyno® Nobel, Armstrong® World Industries and the railroad are also frequent guests at our Saint Helens hotel. We're located in between Seattle and Portland, which is convenient for many guests. From the Columbia County Fair to Thursday's 13 Nights on the River live music during the summer months, there's something for everyone near our Saint Helens hotel. A friendly, hospitable staff and spacious rooms make our accommodations an easy choice. Book your next comfortable, clean room at the Best Western Oak Meadows Inn, where convenience meets quality!

Best Western

Hotel Oak Meadows Inn

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Hotel advantages

  • Spa
    Spa
  • Indoor pool
    Indoor pool
  • Free parking
    Free parking
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2017
based on 293 guest reviews
NOTE ISSUED
Excellent
135
Very Good
102
Average
34
Poor
10
Terrible
12
REFER TO NOTICE
Business Business
52
Couples Couples
65
Family Family
117
Friends getaway Friends getaway
19
Solo travel Solo travel
27
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Stayed for halloweentown "

4
06/11/2018

My family and I stayed in this best western for a weekend at halloweentown. The staff in this hotel was very pleasant and kind. The building is a little dated but they keep it nice and clean. Of the few places to stay in town this was a nice overall experience.

Best Western O, Manager at Best Western Oak Meadows Inn, responded to this review
Thank you for the great review. If you are ever in this area again please dont hesitate to call us for your lodging needs. Your reviews make us a better Best Western and for that we appreciate you taking out the time to do so. ANNA UWUJIYE GM

"Nice Hotel in St. Helens"

4
26/10/2018

Nice hotel in St. Helens. There are two. This is the Best. I feel their pet fee was a little outrageous. They charged me $20 per pet per night. That is $80.00 extra for two show kittens. I have stayed there every year for the cat show and have never left a mess. I take the litter and garbage with me when I leave.

Best Western O, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you for the great review. If you are ever in this area again please dont hesitate to call us for your lodging needs. Your reviews make us a better Best Western and for that we appreciate you taking out the time to do so. I will take your suggestion into consideration, but not all pets that stay here are show animals and well behaved. This is the reason for the fee. Damage does happen and not all owners are so self conscience. ANNA UWUJIYE GM

"Very good value, incredibly friendly staff"

4
25/10/2018

Very good value, incredibly friendly staff. The gal at the front desk, CODIE, was super friendly and welcoming. Further, the gal who operates the breakfast area, DESIREE, is always so nice and it's a pleasure to wake up to a friendly smile and a kind "good Morning!" from her each time that I stay at this hotel.

Best Western O, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you for the great review. If you are ever in this area again please dont hesitate to call us for your lodging needs. Your reviews make us a better Best Western and for that we appreciate you taking out the time to do so. ANNA UWUJIYE GM

"AMAZING stay at hotel!!"

5
16/10/2018

Amazing customer service! Codie and Randal made my stay stress free and comfortable. It was clean and housekeepers were great.. For sure coming back and staying here! Thank you Codie and Randal for everything!

Best Western O, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you for the great review. If you are ever in this area again please dont hesitate to call us for your lodging needs. Your reviews make us a better Best Western and for that we appreciate you taking out the time to do so. ANNA UWUJIYE GM

"Great value, Breakfast amazing, verify your room is clean"

3
07/10/2018

The value of the room was great, Breakfast was soo very good. the lady in the breakfast room was so great and very friendly. Only issue was after getting in super late the next morning we discovered our room was not actually cleaned like it should have been. someone else hair in my bed and dried up gross washcloths in the shower.

Best Western O, General Manager at Best Western Oak Meadows Inn, responded to this review
Im so sorry for the issues you had with your stay. Thank you so much for bringing it to my attention so we can remedy the situation. I would like to take this time to apologize. If you are in the area again we would love for you to give us another try. We need feedback like your to make this the best Best Western. Thank you for your time.

"comfy beds"

4
22/09/2018

we had the best sleep on the beds, so comfy. room was nice. Free breakfast buffet is always a plus and i always try to stay at a hotel with one. The parking lot had ample room for parking. The front desk staff was helpful.

Best Western O, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. The rooms at this Best Western are done being remodeled, I hope you enjoyed our new look. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western.

"Texas Traveler"

5
19/09/2018

We were in town for a reunion. We made the reservation in advance. Every staff member we encountered was friendly. The breakfast was excellent. We like to be near a Starbucks and there is one close. The internet was great! There was an indoor pool. We weren't able to spend time at the pool but everyone we saw at the pool looked like they were having fun! All our needs were met!

Best Western O, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you for the great review. If you are ever in this area again please dont hesitate to call us for your lodging needs. Your reviews make us a better Best Western and for that we appreciate you taking out the time to do so. ANNA uWUJIYE GM

"Great place to stay for a cheap price !!"

4
18/09/2018

This is a good value hotel. The cost was well below the average for this standard of hotel. The over all experience of the hotel would be right up there with a low end Best Western Plus. I think with minimal effort they could reach the Plus status of their hotel chain.

Best Western O, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. The rooms at this Best Western are done being remodeled, I hope you enjoyed our new look. If you are in the area again we would love for you to stay with us again. Thank you for your review, I will let my staff know that there efforts are not going unnoticed, it helps us make this a better Best Western. Anna Uwujiye GM

"Thanks"

5
08/09/2018

Codie Darmae at the front desk was just great. This was first staying at a Best Western and wouldn't hesitate to go back. She helped us with getting our fish ready to transport home. Room was clean, breakfast was fine, staff was really nice, nice place to stop on the road.

Best Western O, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. The rooms at this Best Western are done being remodeled, I hope you enjoyed our new look. I will let Codie know her hard work is paying off. Thank you for letting us know. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western. Anna Uwujiye GM

"Shout Out"

5
06/09/2018

Desiree has been a ray of sunshine every day for the entirety of my week long stay. She is always happy, chipper, and adds just that little something extra to breakfast time. The breakfast area was very clean, the food abundent, and hot.

Best Western O, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. The rooms at this Best Western are done being remodeled, I hope you enjoyed our new look. I will let Desiree know her hard work is paying off. Thank you for letting us know. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western. Anna Uwujiye GM

"Great spot in a small town"

4
04/09/2018

I travel for a living and have pretty high standards. Oak Meadows was very clean, comfortable, modern and I was very impressed! The continental breakfast was one of the best I have had! Desiree was a great host and kept the food coming and hot! Lots of choices too!

Best Western O, Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. The rooms at this Best Western are done being remodeled, I hope you enjoyed our new look. Thank you so much for giving Desiree a shout out we are so proud of the job she is doing and I will make sure she knows it is being seen by the guests. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western.

"An OK place to stay."

4
18/08/2018

Pre Booked for one night. They were going to put us on the second floor but they have no elevator, so the clerk quickly put us on the lower floor, one room from the end ofa long hall. Air conditioner was off when we arrive but the room was cool and the air worked great. Everything worked very well. Beds were comfortable. Minimal noise on Sunday night. We decided to sightsee in the area and confirmed a second night. On Monday night there was lots of banging doors, heavy steps on the floor above us, and other noises. Regardless we slept well (I wore ear plugs). The breakfast room was well laid out (except pastries in the corner were hard to reach). Waffle was good. Attendant friendly and keep things clean and stocked. Nothing outstanding about this place but would stay again.

Best Western O, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. The rooms at this Best Western are done being remodeled, I hope you enjoyed our new look. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western.

"Comfortable"

4
11/08/2018

Stayed in their last available room which was a room equipped for physically challenged guests. Not as comfortable as a regular room but still ok. The front desk clerk was very nice and helpful. Breakfast was great, a very full breakfast. Cookies and coffee in the afternoon. Not a new hotel but definitely acceptable.

Best Western O, Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. The rooms at this Best Western are done being remodeled, I hope you enjoyed our new look. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western.

"Life Saver!"

4
02/08/2018

Made the mistake of booking 2 nights at the Motel6 just to the west of the Best Western Oak Meadows in St Helens, OR. The Motel6 formerly Americas Best is not a 1/2 mile from the BW - but the M6 is a real dump - night and day difference to the BW. Lucky for my family the BW Oak Meadows is a great little place with clean and updated rooms - they took us after leaving the M6. Also a good breakfast is included.

Best Western O, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for the nice review we greatly appreciate it. The rooms at this Best Western are done being remodeled, I hope you enjoyed our new look. If you are in the area again we would love for you to stay with us again. We need feedback like your to make this the best Best Western. Thank you for your time. Anna GM

"Okay"

3
24/07/2018

Stayed here as there are not a whole lot of choices in this area. First, there is NO ELEVATOR! what hotel in 2018 doesn't have an elevator when it is two or more floors? Nice pool and hot tub, average breakfast that was out of eggs when I arrived two mornings. AC unit worked great and it is a good thing as it was very hot here this week. Staff is excellent and accomodating. Thought the price was a bit high but again, only game in town! Bed was terribly uncomfortable. Look forward to getting home to a bed that doesn't kill my back. Would I recommend staying here?? YES! I will come here next time business brings me through St Helen.

Best Western O, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (503) 397-3000. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Great stay"

5
21/07/2018

We needed a place for one night in St Helen's. This hotel was clean, the service was good, the breakfast above standard and the room clean and huge! We would recommend and stay agin if we were in the area.

Best Western O, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you for the great review. If you are ever in this area again please dont hesitate to call us for your lodging needs. Your reviews make us a better Best Western and for that we appreciate you taking out the time to do so.

"Staff very friendly and helpful"

5
13/07/2018

Upon arriving the front desk personnel was GREAT! I think her name was Kelly - she was so pleasant and helpful. The place was clean, comfortable and way above most Best Western's. Keep up the great work - we would stay here again!!!

Best Western O, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you for the great review. If you are ever in this area again please dont hesitate to call us for your lodging needs. Your reviews make us a better Best Western and for that we appreciate you taking out the time to do so. Anna gm

"Great Front Desk Staff"

5
03/07/2018

Randal who works nights went above and beyond to get us into our room and helped carry our luggage upstairs since they have no elevator. The front desk staff are wonderful. Hotels need more employees like Kelly and Randal. We would recommend and stay there in the future

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. The rooms at this Best Western are done being remodeled, I hope you enjoyed our new look. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western.

"Clean and Comfortable"

4
19/06/2018

Perfect place to stay while attending a Northwest Motorcycle School course at Trojan Park. Called directly for the best price. Room was better than expected. Hot breakfast everyday was convenient and very good! Looked at B & Bs but this was a much better choice for location and amenities. Great value for the money. Would definitely recommend this hotel to others.

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. The rooms at this Best Western are done being remodeled, I hope you enjoyed our new look. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western. Anna Uwujiye GM

"Very nice facility at very reasonable price"

5
18/06/2018

Service was excellent, facility and room were clean and fresh and breakfast was good. A little hard to find even though right on main Hwy 30. The BW sign was small and unlit, but it is well worth the effort.

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. The rooms at this Best Western are done being remodeled, I hope you enjoyed our new look. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western. Anna Uwujiye GM

"Nicely remodeled and very good staff"

5
08/06/2018

Obviously remodeled and done nicely. No elevator but the front desk people were more than willing to help cart stuff to the room. General Manager - Anna - very nice, very good; front desk staff - Tristin and Kelly - very nice, helpful, and willing to help in any way they can; cleaning crew did a good job every day. Breakfast nice, well laid out, good choices though need to stock up on gluten free things. Available and enough parking.

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. The rooms at this Best Western are done being remodeled, I hope you enjoyed our new look. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western. Anna Uwujiye GM

"Kennewick Wa Visitor"

5
30/04/2018

Anna the manager went above and beyond to take care of a room 'situation' . I was VERY impressed, she showed extreme care for me as a guest, acted promptly, remedied situation beyond my expectations :-)

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. The rooms at this Best Western are done being remodeled, I hope you enjoyed our new look. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western. Anna Uwujiye GM

"I liked our stay"

4
30/04/2018

Nice hotel and amenities. Helpful staff, very good (free!) breakfast and cookies in the evening, about as comfortable as we could be away from home. I wish we could have used the indoor pool and spa. I really appreciated having a couch in our king room.

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. The rooms at this Best Western are done being remodeled, I hope you enjoyed our new look. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western. Anna Uwujiye GM

"the best"

1
29/04/2018

Best Western is the best! Highest recommendation, no problems, excellent service, excellent breakfast. I will definitely be using Best Western again in the future. Clean facility, friendly happy staff.

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. The rooms at this Best Western are done being remodeled, I hope you enjoyed our new look. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western. Anna Uwujiye GM

"Perfect stay"

5
16/04/2018

Everyone and everything was perfect couldnt have asked for a better night. Kelly at the front desk during check in is the sweetest lady i have ever met and she really does know how to do her job. The room was very clean and well maintained.

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. The rooms at this Best Western are done being remodeled, I hope you enjoyed our new look. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western. Anna Uwujiye GM

"great place"

5
12/04/2018

Hotel upgraded my queen room to a king suite when I told them we were in town to get married. Then they decorated the room! Very nice room. Quiet. Roomy. And super clean. Super comfy bed. Highly recommend this motel!!

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. The rooms at this Best Western are done being remodeled, I hope you enjoyed our new look. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western. Anna Uwujiye GM

"Generous breakfast, Accomodating, Helpful Staff"

5
22/03/2018

We arrived around noon and they let us check in early. We reported the safety door lock missing and immediately sent a technician to replace and fix it. On a Sunday, it's a thumb up! Breakfast was awesome, lots of variety to choose and I was able to bring a "room service" to my husband since he's been working on his computer. It was a hectic Monday morning in his company, he was on the phone constantly and didn't think he could get off the conference call in time for check out. The hotel front desk let us check out late for no extra charge. Being the "only game in town" they didn't have to be so generous but they were.

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
thank you so much for giving us such a nice review it is greatly appreciated. This Best western is in the process of being remodeled, if you are in the area again we would love for you to give us a try again. Thank you for your review it helps us make this a better Best Western. Anna Uwujiye GM

"Nice room, comfy bed"

4
26/12/2017

We had a pleasant experience at Oak Meadows in St Helens, OR with the exception that the ice machine was out of order and apparently had been for a while? (Laminated printed sign) Becky in particular was very upbeat and helpful!

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
Im so sorry for the issues you had with your stay. Thank you so much for bringing it to my attention so we can remedy the situation. I would like to take this time to apologize. This Best western is in the process of being remodeled if you are in the area again we would love for you to give us another try. We need feedback like your to make this the best Best Western. Thank you for your time.

"Road Trip "

5
24/12/2017

Saturday 12/10, My beloved wife and I hit the road to head over to the Vancouver WA are to pay a visit to the Imani Casino. Sure we could have stayed at the Casino Hotel. However we decided on the Best Western off the beaten path. However everything about this journey was exceptional. Feeling like a winter vacation getaway. However was just a spontaneous decision. The BW is awesome. The cleanliness was exceptional. The rooms were huge the front desk were so very kind. Best BW experience this year. Never have I experienced this level of hospitality. May be off the beaten path. Well worth the journey. Thank You

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. This Best western is in the process of being remodeled, if you are in the area again we would love for you to give us a try again. Thank you for your review it helps us make this a better Best Western.

"An OK Stay"

3
18/12/2017

Overall room clean.. stayed on main floor.. Toilet very low... Recliner needs to be replaced... Other than that no complaints. Hard to see entrance from street. Could use some lights at entrance to help see it..

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
Im so sorry for the issues you had with your stay. Thank you so much for bringing it to my attention so we can remedy the situation. I would like to take this time to apologize. This Best western is in the process of being remodeled if you are in the area again we would love for you to give us another try. We need feedback like your to make this the best Best Western. Thank you for your time.

"Christmas Ships group"

4
12/12/2017

nice hotel, love to enjoy the swimming pool and hot tub when we are there.... we stayed at this hotel last year also when we boated up river as a Christmas ship. We will probably continue to do this each year during our voyage. It is nice that we can take our dog.

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. This Best western is in the process of being remodeled, if you are in the area again we would love for you to give us a try again. Thank you for your review it helps us make this a better Best Western.

"Clean and comfortable"

4
03/12/2017

This hotel is the best choice in the area. Very few options. The staff is friendly and helpful. Beds are comfortable. The lobby is small, and the public computer was monopolized by a strange woman and her son, for all of our stay. Don't know if she was staff, or guest. The pool wasn't heated, in need of a part; and the hot tub was hot, but no jets. They are pet-friendly, and had a nice grassy area for dog walking. We stay here every time we are in St. Helens visiting family.

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. Again the pool has been fixed the new boiler has been installed. The people on the computer were guests, as our staff doesnt use the guest computer. This Best western has started to be remodeled, so if you are in the area again we would love for you to come back and stay with us again. Thank you for your review it helps us make this a better Best Western. Anna Uwujiye GM

"Enjoyable stay"

5
06/11/2017

Our room was nicely set up. We just wished they would have had a couch in the room rather than a single chair and ottoman. The bed was just a tad on the hard side, but I'm not going to complain about it. My daughter and I enjoyed using the pool and hot tub. I plan on reserving a room at Best Western Oak Meadows Inn in Saint Helens Oregon each October as long as my good friend keeps putting on her model horse show there. My daughter and I love coming up a day or 2 before hand to enjoy the sites of St. Helens and also to play at Halloween Town...

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. This Best western is in the process of being remodeled, if you are in the area again we would love for you to give us a try again. Thank you for your review it helps us make this a better Best Western. Anna Uwujiye GM

"very nice"

5
02/11/2017

My family and I had a great stay at this hotel. Staff was great. Bed was comfy and the room was a lot larger then expected. Along with noticing that the maid staff truly cleaned the rooms and didn't just change linins and vacuum like a lot of hotels. Very impressed.

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. This Best western has started to be remodeled, so if you are in the area again we would love for you to come back and stay with us again. Thank you for your review it helps us make this a better Best Western. Anna Uwujiye GM

"Halloween Town 2017"

5
27/10/2017

We took our grandkids to visit Halloween town . We had a great time despite the extreme weather. The haunted house was great and the car show was awesome. The kiddos had a great time and want to return next year.

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. This Best western has started to be remodeled, so if you are in the area again we would love for you to come back and stay with us again. Thank you for your review it helps us make this a better Best Western.

"Incredible team work does pay off!"

5
24/10/2017

We'd come down to see your two grandsons playing football game at st. Helens High School. We we decided to stay over an extra day and visit Halloweentown in downtown Saint Helens. The extra day turned out to be a very busy one for the hotel staff as I am told they had 70 checkouts that day. What we witnessed as we were going in and out almost seemed as if it was choreographed as well as some of the flash mobs in Halloweentown. It was quite impressive see people smiling as they did their job interacting with each other and the clientele of the hotel. Very comfortable beds very quiet rooms and a very clean atmosphere made for a wonderful stay. We would highly recommend this hotel even if you had business to do in Portland. We actually cannot wait to go back.

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. This Best western has started to be remodeled, so if you are in the area again we would love for you to come back and stay with us again. Thank you for your review it helps us make this a better Best Western. I have posted your review in house so the employees see there hard work pays off. Thank you Anna Uwujiye GM

"Thank you for your patience"

5
23/10/2017

The staff is extremely friendly and always smiling. Very patience and honored all of our special requests! The hotel has an indoor pool and spa. Which i didnt know when I booked the room, but was a major plus! It has a guest laundry facility. Nice to go home with clean dry clothes. The breakfast was a full breakfast...sausage, bacon, eggs, soy milk, juices, coffee, etc and...pumpkin spice waffles. Those were actually good!! We had an unfortunate event and the staff was able to assist us and laugh about it later. Awesome!

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. This Best western is in the process of being remodeled, if you are in the area again we would love for you to give us a try again. Thank you for your review it helps us make this a better Best Western. Anna Uwujiye GM

"One of the worst experiences we've had at a hotel"

1
20/10/2017

I made reservations 2 months in advance and we did not receive a handicapped room, my grandson had to sleep on the floor because they gave the rollaway bed to another guest and there was a lot of mold.

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
Im so sorry for the issues you had with your stay. Thank you so much for bringing it to my attention so we can remedy the situation. I would like to take this time to apologize. This Best western is in the process of being remodeled if you are in the area again we would love for you to give us another try. We need feedback like your to make this the best Best Western. Thank you for your time. Anna Uwujiye GM

"Very clean. Brand new rooms. Friendly staff."

5
13/10/2017

I was very impressed with the quality of the room with the amount we paid. Very clean and brand new. So much so that it still smelled like paint! Every staff member we encountered was very friendly and willing to see if you needed any help. I highly recommend this hotel.

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. This Best western is in the process of being remodeled, if you are in the area again we would love for you to give us a try again. Thank you for your review it helps us make this a better Best Western.

"Best Hotel in the St Helens area!"

5
10/10/2017

Good clean hotel if you are traveling to this area! The rooms are clean, beds are comfortable. Hotel is back away from the highway which helps keep rooms quiet during rest! My favorite place to stay when I am in the area.

ANNA U, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. This Best western is in the process of being remodeled, if you are in the area again we would love for you to give us a try again. Thank you for your review it helps us make this a better Best Western. Anna Uwujiye GM

"Best Western Oak Meadows, St. Helens, Oregon"

4
09/10/2017

This hotel is very convenient and comfortable for my regular business trips to St. Helens, Oregon. It is also very good value for me. I understand that the property is undergoing renovation, and I believe that I have yet to see a renovated room. The room I stayed in was a bit tired, and the carpeting had several stains, possibly from pets. It should be replaced. Also, the ice machine was out of order for two straight days. Otherwise, a good stay.

Ashley Z, General Manager at Best Western Oak Meadows Inn, responded to this review
Im so sorry for the issues you had with your stay. Thank you so much for bringing it to my attention so we can remedy the situation. I would like to take this time to apologize. The ice machine is back up and running, we were waiting for a part sorry for any inconvenience. This Best western started to be remodeled, like you are aware of. We have shampooed carpets and the stain reappear I believe most are from coffee, ect. If you are in the area again we would love for you to give us another try. We need feedback like your to make this the best Best Western. Thank you for your time. Anna Uwujiye GM

"We'd come back"

4
18/09/2017

There is not much to choose from in this area so I'm glad a read the reviewed and chose this place. Our room was large and comfortable. My husband especially loved the recliner. The motel is a 70-ish build but has been refurbished with the exception of the hallway which needs a new rug. We were in the area for a family get-together and would stay here again.

, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. This Best western is starting to be remodeled this week if you are in the area again we would love for you to give us a try again. Thank you for your review it helps us make this a better Best Western. Anna Uwujiye GM

"Not other choice"

1
15/09/2017

The staff of this hotel is friendly and professional. However the hotel itself is horrible. It's duty and don't have even an elevator. Internet service in the room never work. If you are asking yourself why I stayed there? No other choice. The only hotel in twon.

, General Manager at Best Western Oak Meadows Inn, responded to this review
Im so sorry for the issues you had with your stay. Thank you so much for bringing it to my attention so we can remedy the situation. I would like to take this time to apologize. This Best western is being remodeled this fall early winter if you are in the area again we would love for you to give us another try as we will have new carpet walls and furniture. We need feedback like your to make this the best Best Western. Thank you for your time. Anna Uwujiye GM

"Good value and friendly service"

3
09/09/2017

We came to fish and had to change plans last minute due to fires. Both hotels.com and Best Western were very flexible about letting us switch days to later in the week without issue. Thanks for that! The rooms were good sized and clean but there was cigarette odor in the building. Didn't have time for breakfast before we left for the boat at 5 but the coffee in the thermoses was lukewarm :-(

, General Manager at Best Western Oak Meadows Inn, responded to this review
Im so sorry for the issues you had with your stay. Thank you so much for bringing it to my attention so we can remedy the situation. I would like to take this time to apologize. This Best western is being remodeled this fall early winter if you are in the area again we would love for you to give us another try. We need feedback like your to make this the best Best Western. Thank you for your time. Anna Uwujiye GM

"Zero maid service"

1
30/08/2017

First day maid told us she was done for the day and would definitely clean the room tomorrow. Next the maid cleaned the bathroom but a note was left on the beds stating that because "personal Items" were left on the bed the hotel policy was not to touch the beds. The items were two pillows and a book. Really? That still shouldn't excuse her from throwing away the empty coffee cups or vacuuming the room floor.

, General Manager at Best Western Oak Meadows Inn, responded to this review
Im so sorry for the issues you had with your stay. Thank you so much for bringing it to my attention so we can remedy the situation. I would like to take this time to apologize. This Best western is being remodeled this fall early winter if you are in the area again we would love for you to give us another try. We need feedback like your to make this the best Best Western. Thank you for your time. Anna Uwujiye GM

"A great place to rest and refuel!"

5
29/08/2017

The beds were awesome and breakfast was amazing with biscuits, waffles, fruit, cereal...something for everyone. And the staff was truly great, kind and helpful. I would not hesitate to stay here again.

, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. This Best western is being remodeled this fall early winter if you are in the area again we would love for you to give us a try again. Thank you for your review it helps us make this a better Best Western. Anna Uwujiye GM

"NiceRooms. "

5
29/08/2017

Enjoyed my stay. Except one thing. No functioning alarm clock in my room. Some of us don't hear all that well. Luckily the phone has a blinking red light when phone rings. , otherwise I would have over slept. Staff on checkin exceptional. However,,, check out at 0500 in the morning wasn't as fast as most BestWesterns. Usually your bill statement is already slipped underneath door of room upon wake up. Overall a quite stay an peaceful. Recommend that they invest in up dating alarm clocks in all rooms. Phone ringer isn't very loud.

, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. We do email your bill if an email was given at checking but due to security issues that could arise (like mistakenly put under the wrong guests room) we prefer the method of the email. I will talk to my Front Desk Associates to see if they can let guests know about this policy at checkin. Thank you for letting us know so we can improve. This Best western is being remodeled this fall early winter if you are in the area again we would love for you to give us a try again. Thank you for your review it helps us make this a better Best Western. Anna Uwujiye GM

"Nice Option Outside of Portland"

4
29/08/2017

Usually stay in Portland but decided to avoid city this time and was pleasantly surprised by Best Western. Friendly staff, large room and good breakfast buffet. Location is set back from road so pretty quiet. All in all a nice option.

, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. This Best western is being remodeled this fall early winter if you are in the area again we would love for you to give us a try again. Thank you for your review it helps us make this a better Best Western. Anna Uwujiye GM

"A mom, two girls and a dog..."

4
28/08/2017

Where the amenities were not the newest, the hotel was clean, comfortable and felt safe and the rooms are quite spacious -- this was so very helpful; the staff was remarkable and "made our stay"; they were all helpful, made us feel welcome, attended to our requests/needs in an exceptional manner that exceeded my expectations; this hotel is great for "families on the road" -- but also the hotel was surprisingly quiet during the night -- we heard no one else unless we were in the hallways.

, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for giving us such a nice review it is greatly appreciated. This Best western is being remodeled this fall early winter if you are in the area again we would love for you to give us a try again. Thank you for your review it helps us make this a better Best Western. Anna Uwujiye GM

"Nice Stay"

4
24/08/2017

This is really the only place to stay in Saint Helens, Oregon. That being said they could really gorge people on price, but don't. It isn't a new hotel, but well kept and staff friendly. We stay each time we visit our daughter and her family there.

"Great breakfast, quiet A/C, and quiet room"

5
24/08/2017

Terrific stay. Very quiet room on second floor with a newer A/C unit that was nice and cool and very quiet. Breakfast was great: the woman preparing it was very nice, the selections were great with bacon, delicious potatoes, scrambled eggs, nice yogurt selection, juice, and good coffee. One of the better Best Western hotels we have stayed in, and after a long drive from Salem, OR viewing the total eclipse. And a good rate for the night considering the demand. The only negative was rather dirty carpets in the hallways.

"Weekend wedding stay over"

4
21/08/2017

Hotel is very nice overall. Only issue was the hotel billed my credit card (pending) 16 hours prior to my check in. I do NOT like this policy. Don't know if this is S.O.P. for all hotels, but I for one find it inappropriate use of my credit card. Because of this policy, I will look at other hotel chains in the future. If you don't mind this type of billing policy, then you will enjoy this hotel.

"St Helens Trip"

5
16/08/2017

This was my hometown for 35 plus years. Returned for pleasure. Wonderfully surprised at the appearance of grounds, building and staff friendliness. Marvelous changes. Gluten free, so did not expect much at breakfast. However, even this was good.

, Front Office Manager at Best Western Oak Meadows Inn, responded to this review
Thank you for your positive review of our hotel. we are so glad to hear you enjoyed the breakfast options we had to offer. We hope to see you again in the near future.

"Best Western"

3
15/08/2017

There are several good things about the Best Western hotels, free breakfast, internet, pool, hot tub, etc and they are a value based hotel. If looking for upscale or luxury, this would not be the place for your stay. If you need a clean bed to rest your head from many activities and be able to maybe sit in a hot tub for a bit to relax, this might fill your bill

, Front Office Manager at Best Western Oak Meadows Inn, responded to this review
Thank you for your review of our hotel, We appreciate the feedback and hope that you will consider staying with us in the future.

"Oak Meadows Inn, Saint Helens"

4
02/08/2017

A very good place to spend the night when travelling a long distance for a family get-together. The Inn is centrally located in Saint Helens. It is set back from the highway enough to be easy to get to and yet buffered from the road noise.

, General Manager at Best Western Oak Meadows Inn, responded to this review
I have just recently taken the GM position. This Best western is being remodeled this fall early winter if you are in the area again we would love for you stay with us again. Thank you for your time in answering the review it is greatly appreciated. Anna Uwujiye GM

"Noisy!"

2
30/07/2017

The staff was friendly and helpful but the facility was marginal. Although it is clean the walls are paper thin. When we arrived there was a huge multi-generational family reunion going on. We had booked through Expedia and thus the front desk would not move us to a quieter room. Our room was directly across from the party. There was a family with kids directly above us too. Lots of thundering footsteps until late at night. It wasn't only noisy but the bed shook! Might have been fine if not for the thunderous party!

, General Manager at Best Western Oak Meadows Inn, responded to this review
Im so sorry for the issues you had with your stay. Thank you so much for bringing it to my attention so we can remedy the situation. I have just recently taken the GM position, and would like to apologize. This Best western is being remodeled this fall early winter if you are in the area again we would love for you to give us another try. Thank you for your time. Anna Uwujiye GM

"Short notice stay!"

4
29/07/2017

Found myself needing to stay locally on a late Sunday night. Thank goodness for the wonderful room. Wish the cable Tv was better and channels more abundant but quiet and clean...that worked for us! Have stayed here several times before, glad we could bring our dog as well.

, General Manager at Best Western Oak Meadows Inn, responded to this review
I have just recently taken the GM position. This Best western is being remodeled this fall early winter if you are in the area again we would love for you stay with us again. Thank you for your time in answering the review it is greatly appreciated. Anna Uwujiye GM

"Swimming pool chemical were too strong!"

2
28/07/2017

Wanted to spend special time with 7 year old grandson. Selected this hotel for the indoor pool. He developed a painful rash while swimming. We couldn't use the pool from then on. The manager was rude when I bought the issue to her attention. I asked for an adjustment on my bill. She smirked about my complaint. We did not get any a adjustment on the charges, I said my review would not be positive, she said while you just do that! Two hours later I got a phone call from the nice desk clerk, she said they tested the pool and the Ph was wrong. She said the manager took $25.00 off the bill. Kim apologized profusely. Not much of a refund for an entire day not being able to use the pool!

, General Manager at Best Western Oak Meadows Inn, responded to this review
Im so sorry for the issues you had with your stay. Thank you so much for bringing it to my attention so we could remedy the situation. After further investigation in to the matter I found out the other readings were off, and was trying to take care of it that is why I had Kim call you. I have just recently taken the GM position would like to apologize. This Best western is being remodeled this fall early winter if you are in the area again we would love for you to give us another try. Thank you for your time. Anna Uwujiye GM

"Awesome Place To Stay"

5
16/07/2017

The staff is amazing clean rooms great breakfast lots of site seeing the Columbia river and is really close to food and stores you can see mount hood from the front of the hotel. very quite fishing, hiking taking walk's go to sing at the bars their is a lot of things for people to do

, General Manager at Best Western Oak Meadows Inn, responded to this review
I have just recently taken the GM position. This Best western is being remodeled this fall early winter if you are in the area again we would love for you stay with us again. Thank you for your time in answering the review it is greatly appreciated. Anna Uwujiye GM

"Don't Judge the Book by its cover - Very Nice, Very Clean, Everything Works"

4
09/07/2017

Rm 204 - top of the stairs, queen bed room. No elevator (this is why they don't have 5 stars). Older hotel, but it is not worn or threadbare, or need of maintenance. Clean, everything works and the staff is super, super friendly and professional. I rolled in sick and was not the nicest person. They were accommodating, but not pushovers (I like that - it keeps them from being bullied by people looking to get something for nothing). In that state I nitpick EVERYTHING. I have traveled for work for over a decade and have seen the hotel chains rise and fall. Best Western in on the RISE. I have found the rare exception to that and report accordingly, but the Oak Meadows Inn falls in the the GREAT category. Breakfast was out on time, hot and fresh, everything is clean (and I have a hard spot for clean eating areas). Everything in the room works, the refrigerator was clean (and this is not the norm in most hotels except BW). This room has a LOUNGE CHAIR. This is my home away from home when I come back here on business. Great TV channel selections, reasonable internet (not business fast, but most here are not on business). This is a pet-friendly hotel. I travel with my dog on occasion and keep track of the truly pet-friendly properties. However, the rooms do not stink of animal. I cannot report on the pool or the local amenities. I'm here for work and will not do much sightseeing this trip.

"Relaxing location near Portland Oregon"

5
05/07/2017

This hotel is a great place for the cost and for its location. We stayed here while visiting family who live in the Portland area. It's located just north of Portland Oregon, in a nice rural area. The cost is very reasonable for a clean, large, and comfortable room. They also had a nice breakfast - eggs, sausage, waffles, etc. I would definitely go back when visiting family here in the future!

"Great staff nice clean hotel."

4
03/07/2017

Enjoyed our stay. We stayed there for one night. The room was very clean with a comfortable bed. My three year granddaughter enjoyed the pool. It was clean and not over crowded. I felt the price was a little high for the area. The staff was very friendly and helpful. I would stay there again.

"Not what was expected"

3
28/06/2017

Our reservations were not what we arranged. Hotel was sold out and not a lot of offer to help. No fire alarms in the rooms only in hallway, staff had to knock on doors, not a great system if there had been a serious fire. We were evacuated for a fire next door (not hotel's fault), but staff didn't know how to turn off alarms so we waited outside way longer than necessary. A manager did not respond.

, General Manager at Best Western Oak Meadows Inn, responded to this review
Im so sorry for the issues you incurred with your stay. Iam the new GM and have taken over this property since the 1st of July. We are in the midst of changes here at the hotel and would love it if you every get back in this area if you would give us another chance. Thank you for your time. Anna Uwujiye GM

"Worst Hotel this side of the Columbia!"

1
26/06/2017

Filthy rooms, filthy bathrooms, clock alarm set to SCREECH at 4 a.m. It was 100 degrees outside and our first room did not have a working air conditioner. Our second room was the most unclean place I had ever stayed. We had to keep our shoes on. Hair and dirt on shower walls and floor. Dirt and hair still on floor, untouched AFTER housekeeping came in to clean because of my complaining. Reduced fee upon checking out was an insult as it was not worth $100/night. It was simply gross. The carpet had huge wet stains of some sort that were still there upon our leaving. We had no choice but stuck it out the two nights. I'd rather pitch a tent then stay at this Best Western ever again!

, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you for taking time to fill out the survey and giving us feedback about your stay. I am sorry to hear that the new A/C did not have the correct plug in style to work in the room. We want all of our guests to feel home away from home and I am sorry you did not get to experience that during your stay. We are having the maintenance man correct these problems. We will also be speaking with housekeeping so this does not occur again. I do hope that you will come and stay with us again in hopes that we can provide a more superior experience for you. Respectfully, Nonie Kern

"Good value .. Nice hotel"

4
25/06/2017

The Best Western in Saint Helens is a nice hotel - Staff is friendly, hotel is clean and quiet. They also offer a nice breakfast in the morning. I would recommend ... It is a great hotel option if you are planning on staying in the Saint Helens area.

"Mold and no fan"

2
22/06/2017

There was mold on the ceiling in bathroom above tub area. The "NEW" heating/AC unit had the wrong type of plug prongs and could not be connected. No breeze...no fan...no help...yet there was a fan in the check in area for the employees?? I left at 2 am in the morning due to how warm it was in the room with no relief. There was a pile of cleaning towels left on the bed!!!! Didn't get discount rate...didn't get $10 gift card. Very very disappointed

, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you for taking time to fill out the survey and giving us feedback about your stay. I am sorry to hear that the new A/C did not have the correct plug in style to work in the room. We want all of our guests to feel home away from home and I am sorry you did not get to experience that during your stay. We are having the maintenance man look into the mold situation and the A/C plug in and will have it taken care of immediately. I do hope that you will come and stay with us again in hopes that we can provide a more superior experience for you. Respectfully, Nonie Kern

"Super Pet Friendly Hotel"

5
20/06/2017

I can't say enough good about the friendly service at this Best Western! Forgive me if my 5-star rating suggests a Four Seasons or Ritz Carlton; it's not that kind of place. But rooms are clean and comfy, breakfast is good, and the staff is superb. In particular, if you travel with your pet, these folks are over the top pet friendly. This morning, I needed to be away from the hotel for several hours. Originally, I planned to take my dog with me, and leave her in the car, with a shade cloth over it. However, that was before I knew that today's temps would be in the upper 80s to mid 90s. Because of the heat, I decided to leave her at the hotel. When I stopped by the front desk to explain that I planned to leave here there, unattended, I expected resistance from the manager on duty. Instead, she wholeheartedly agreed with what I was doing and her only concern was that housekeeping not enter my room while my dog was there without me. Since I had already coordinated timing to have my room cleaned, this wasn't a problem. I'll definitely stay here any time I'm in the area -- with or without a pooch.

, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for the positive feedback. It was our pleasure having you and your dog stay with us. Yes we truly are pet friendly and we love to see pet owners bring the whole family with them. I truly believe that pets are family. We want every guest to feel like home away from home during their stay. Thank you for staying with us and we look forward to seeing you again in the near future. Respectfully, Nonie Kern

"Best of the Two Hotels in Town"

5
16/06/2017

We've been staying here for approximately 3 years when we visit family. We've had excellent experiences for the most part. A few times the pool/hot tub was not working so if this is important I'd suggest asking at booking. Staff is very friendly. Good selection at breakfast.

"no hot water"

2
15/06/2017

Upon arrival was told that room did not have hot water available, but other rooms in the hotel might. Hotel did not offer to move me to a room with hot water nor did they offer any reduction in the room rate to compensate for lack of hot water. Hot water was available in the morning, but really needed a shower when I check in the day before.

, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you for taking the time to fill out the survey and letting us know the positive and negative feedback about your stay. It was very unfortunate that we had a water pipe break and that our hotel was without water. We were unable to offer a different room because all of the rooms had no water until the pipe was fixed. It took several hours for the water to reach a hot temperature again. We want our guests to have a home away from home experience while they stay with us and I am truly sorry that you did not get to experience that during your stay. I hope that you will stay with us again in the near future so that we can have an opportunity to give you a more superior customer service stay. Respectfully, Nonie Kern

"Great Place to Stay"

5
12/06/2017

We have visited family in the St. Helens area for years and everytime we stay at Oak Meadows. Nice to know we can count on a consistently friendly staff, clean and comfortable rooms and an overall great facility!

, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for your positive feedback. We are happy to be here for you when you come to visit family in ST. Helens. I am so proud of the staff I have and I am also proud of the clean comfortable rooms we have. We look forward to your next stay with us. Sincerely, Nonie Kern

"In town"

4
27/05/2017

My husband and I like to get away for our anniversary. We go to our local hotel, The Best Western in Saint Helens. The staff is the best making our stay even better. The pool and hot tub are the main reason we go. Breakfast taste great and the room is a great price.

"Best western Review"

3
26/05/2017

The staff was able to change rooms easily because the first one had a strong cleaning smell. There was warm cookies at check in. They still haven't fixed the back door lock that is broken from two weeks ago.

"Pleasantly Surprised"

5
08/05/2017

We stayed two nights and also used the conference room for a 50th birthday party (about 50 ppl). The staff were all very helpful and accommodating- always eager to help or answer any questions we had. The room was clean and comfortable.

, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you so much for the positive feedback. I greatly appreciate the kind words about how clean and comfortable the room was and I am so glad that the staff was helpful with the 50th birthday party. We look forward to your next stay with us. Respectfully, Nonie Kern

"Unacceptable service and stay"

2
08/05/2017

Too many things broken or out of order, no elevator, they put kids on the top floor and old people on the bottom floor, did not fix anything or show concern for the broken fan/heater in room, the hot tub was out of order, not a good place for families with children to stay. It did feel safe and was very clean, and the breakfast has been good every time I have stayed there. But not worth it being so overpriced and unaccomadating.

, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you for taking the time to fill out our survey and giving us feedback to know how to improve our guests stay. We here at the hotel only have two floors and Oregon has a requirement of an elevator for hotels with 3 or more floors. I am glad that you enjoyed our breakfast and thought it was good. I am also happy to hear that you felt safe and that the place was clean. That is what we strive for the home away from home experience. I apologize for the hot tub not being able to use but the part has arrived and will be installed tomorrow morning. Thank you for your feedback. I hope you will come and stay with us again and if you request a bottom floor we will make sure that you get the bottom floor for you and your children. Thank you again. Respectfully, Nonie Kern

"Small town good place"

4
08/05/2017

Over all this is a diamond in the rough, staff very friendly and so willing to help. rooms are always clean and comfortable. Some times the hot tube is out of order and my wife doesn't like it, so with wife unhappy no one is happy. but if you are just looking for a good night rest this is the place, Oh breakfast is good always hot but the trash cans need to be bigger so your hands and fingers do have to touch the lid.

"Welcoming!"

4
25/04/2017

We were delighted to be enthusiastically and warmly greeted upon our arrival as walk ins for one evenings stay. Kelly made us really feel that she was glad we were there and not simply an inconvience (as other establishments have in our experience) to serve. She was able to accomodate our request for a ground floor, explained the amenities and was genuinely nice! The room was clean, roomy and we were happy to have a chair to sit on to watch TV. The Bed was comphy and the a/c worked great! Neither of us noticed any road noise as the motel sit back from the road.

"Needs a little TLC"

2
18/04/2017

Always try to stay at a Best Western Plus....This was comfortable but a little on the shabby side...had free internet, frig and comfortable bed. The breakfast was a full breakfast. Staff was very nice.

, General Manager at Best Western Oak Meadows Inn, responded to this review
Thank you for your feedback about your recent stay with us. I was happy to hear that our staff was nice and that you liked our full breakfast. We are in the process of getting things ready for a remodel of the hotel. We do need major improvements but I am excited for the final product when all said and done. I hope that you will come and stay again with us when it is finished and see how wonderful of a transformation that will have taken place. Sincerely, Nonie Kern

"Family Visit"

4
28/03/2017

We've stayed at this location numerous times. It is the the most appealing hotel in St Helens. In my humble opinion it is a little overpriced for the location. Breakfast is generally good. Bed is very comfortable. When you consider this property asked for a room away from the stairwell. There is no elevator to the second floor.

"Nice place"

4
26/03/2017

It was a nice clean place, food was good, staff was good and the general manager upon check out noticed a pricing error and fixed it promptly. That lower my bill. The room was clean, we would stay here again if needed.

"great indoor pool and a good full breakfast!"

5
19/03/2017

We were traveling in winter weather with young grandchildren and found the Oak Meadows Inn Best Western Motel to be a bright spot for us all. The room was good sized and the indoor heated pool was just the ticket! There's also a hot tub. The continental breakfast was really a complete breakfast and the staff was particularly helpful. Jordan at the front desk kindly provided a toothbrush to me when I discovered I had forgotten mine. He also answered questions and gave me good info on things to do in the area.

"Good Hotel for the area"

4
13/03/2017

Nice hotel. No elevator, very odd but ok. Made second floor trip up stairs with luggage difficult. Room was very spacious. Good bed. Had no troubles. Great breakfast, had everything you expect. Would stay again if in the area.

"Very good"

4
08/03/2017

Will stay here again...great place to stay with kids... The swimming pool was inside and the kids had fun...breakfast was great way to start your day especially when you have kids. One thing I would recommend is HBO..,

"Great Place To Stay"

4
28/11/2016

This hotel is tucked away in a beautiful bedroom town near Portland. It has easy access and plenty of parking. The breakfast was really good and the staff very pleasant and accommodating. I would stay there again for sure.

"Caring staff"

5
13/10/2016

Room clean and well ventilated. All amenities in place. Munchkin-sized toilet leaked/repaired immediately. Amazed to see that breakfast bar was fully stocked and staffed. This was the first time I have ever had this experience. A very special thank you to the lady in charge of the breakfast bar. FINALLY, some one who cares.

, General Manager at BEST WESTERN Oak Meadows Inn, responded to this review
Good Morning, Thank you very much for taking the time to fill out our survey and your kind words about your stay. Your feed back help us to know how to keep doing our best to meet your expectations and also to let us know if there is any areas that need improvement. I look forward to your next visit with us. Respectfully, Nonie Kern General Manager

"Rooms old and outdated"

1
10/10/2016

The hotel looks really nice from the street... and the lobby is okay. The rooms are old and outdated. Our room smelled as though someone had thrown up in it recently. Unfortunately this is a small town, and not a lot of choices of places to stay. We were there for an event being held in St. Helens. Not being from the area, we did not know how far it was to other possibly better lodging. Unfortunately, I have come to find that it is hard to depend on the quality of Best Western hotels.

"Sketchy hotel"

1
04/10/2016

Booked a night in two rooms for my visit to Halloweentown in the sleepy town of Oregon. The two rooms we were given both smelled, one of smoke and must, the other one of vomit. The blankets between the two flat sheets were stained brown on the corners and discolored along the edges but I guess you can't expect much from a Best Western. The jacuzzi was out of service but the pool was open where I stepped on a earring. Kelly was rude and unhelpful and tried to defend the cleanliness of their pool but said they weren't responsible for what was dropped inside the pool, but didn't have an answer when I informed her I got injured walking alongside it. The pool was not maintained or swept daily like promised because my husband found the matching earring along with a 3-4" screw a few feet away from it. When checking out they promised to pay for any other medical bills and to comp both room but I haven't heard from Nonie (the gm) and only got the answer after speaking to customer care 3 days later. They went back on their word and refunded only one of the two rooms, even though I have printed receipts saying both rooms would be refunded. This will be my first and last stay at any best western and will be sure to tell everyone about the horrible customer service in addition to their dangerous and disgusting accommodations.

"A surprise in St Helens"

5
28/09/2016

We spent the night in St Helens while visiting friends. Our preferred lodging when traveling is our motorhome. but this time we opted for a motel along the main highway. What a pleasant surprise we found in this small community motel-very friendly staff, a clean and nicely decorated room (looked almost new), comfortable bed/linens, and a large and well displayed breakfast buffet. The motel also has an indoor pool which we didn't use but looked inviting. We would definitely recommend this motel to others and use it again if in the area.

, General Manager at BEST WESTERN Oak Meadows Inn, responded to this review
Thank you so very much for the positive feedback about our hotel. I am so happy to hear that you were pleasantly surprised about your stay here in St.Helens. We look forward to seeing you again. Respectfully, Nonie Kern General Manager

"The Staff at this Hotel Made feel Right at Home"

5
22/09/2016

The staff, and especially the manager made we feel right at home. Helps to belong to the BW rewards program. Clean comfy rooms, nice pool and jacuzzi, Darn good breakfast with something for everyone. Even the coffee is good. I usually make my own, but not here! Cookies come out in the evening! Great location, close to Safeway and RiteAid. Quiet...I could live here....

"Samll town"

3
19/09/2016

This is a good hotel for the area, Usually very clean but there has been a few times we stead here and found the chair and the couch with dirty arms rest, kind of a turn off, but here's been more times the rooms are very clean that's why we stay here so much plus it's close to our grand kids and they like the pool. The breakfast is good, it's always the same thing so if you stay for a few days you may get tired of it. The night employees are the best always friendly but sometimes the morning help seems that they are just glad to see you go.

"Great place to stay"

4
06/09/2016

My room was big, quiet and comfortable. My only complaint was my coffee maker had a defect but it was workable, I had more decaf then regular in my room when I got there and the maid service was a little sub par. (didn't clean the coffeemaker) I guess coffee is a little important to me. Everything else was really great! I would gladly stay here again, it's the nicest place to stay in St. Helens for a reasonable price.

Sukhvir J, Manager at BEST WESTERN Oak Meadows Inn, responded to this review
Thank you for staying with us it was our pleasure to provide excellent service, I am very sorry about your coffee I know how important that is.

"North Oregon Gem!"

4
30/08/2016

Take away the spectacular breakfast, the surgically hygienic swimming area, and warm cookies upon evening return - and you still have yourself a comfortable, quiet hotel with an extremely staff, and enough within walking distance to satisfy any business traveler's needs. You'll enjoy the wide sidewalks for your morning/evening walk or jog.

, Manager at BEST WESTERN Oak Meadows Inn, responded to this review
Thank you for choosing our location Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (503) 397-3000. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ashley Zarelli Front Desk Manager BEST WESTERN Oak Meadows Inn

"Nice!"

5
29/08/2016

The room was decent, the breakfast had all of the usual characters (eggs, waffles, cereal, etc.) and was kept clean and well-stocked, and the staff was all nice and very helpful. No gym, but it does have a pool and hot tub.

"Still a good value"

3
26/08/2016

Have not stayed here since 2012, although we had many nights here prior to that. The propriety is the same, but staff has changed (new owners. perhaps?) Prices have gone up considerably from 4 years ago, but the value is about the same. Probably the best motel on the Oregon side of the Columbia, between Portland and Astoria.

"A gem of a hotel"

5
18/08/2016

This hotel sits in the middle of Saint Helens, it is a nice hotel when I walked up to the front desk it smelled clean with a hint of citrus, check in was fast and we were even able to check.in a little early. They have an indoor pool that could be loud as it's right next to the front lobby but the windows are sound barriers so it was good. The rooms are very clean and the beds are comfortable. Are room had 2 Quuen beds a sofa, 2 chairs and a table and a great AC. When we came Oregon was having a heatwave lol. They have free WiFi, and free breakfast both are good. Ashley checked us in and was very friendly. The only bummer is as we were here for a week so we had a lot of luggage and they have no elevator so we had to hump our luggage up a flight of stairs. Only 1 flight but it was a lot of luggage lol. A very nice hotel in a slightly low key town

"home away from home"

5
15/08/2016

we stay at this Motel a lot. We find it always welcoming and clean their hot breakfast is not to bad. Staff always friendly the grounds are always very clean and manicured nicely. You will not be disappointed.

"Consistent Value"

5
09/08/2016

The Best Western, St Helens, OR is a consistent value. In the last three years I visited 8 times. The hotel offers clean, comfortable accommodations at a very affordable rate. Very nice breakfast in the morning and the staff is always willing to help with any needs. This is the place to stay in the area.

"Oak Meadows"

4
25/07/2016

This hotel was very clean, the people were friendly and helpful. The room was comfortable, and relaxing. Pool water was warm and the hot tub was wonderful. My only complaint being there was a group of kids running through the halls at midnight. Other than that I didn't have any real issues. I will definitely stay again, hopefully soon.

"Comfortable and Clean"

4
24/07/2016

Friendly and helpful staff. Room was clean, spacious and quite comfortable. Breakfast was great. Varied selection of hot and cold choices with something for everyone. Will definitely stay again. No elevator, but that was not an issue for our stay.

"Convenient location "

4
23/07/2016

Spent three days is this area for kayaking and sightseeing. Close enough to portland to drive into town for a day there. Very friendly staff. No elvator but there are only about 10 steps to get to 2nd floor. Parking is ample. Our room was quite large, even with four people in it. So that says a lot!

"beware of undisclosed cancellation policy"

3
18/07/2016

I made a reservation for 2 rooms very early in the year for the weekend of the Seattle to Portland bike ride. In March, my credit card expired and was replaced by another one (same number, new exp. date of 2020). I received a confirmation email from the hotel during the week prior to the reservation. When we arrived at the hotel at after 10pm at night, having ridden our bikes 175 miles to get there, we were told the reservation was automatically cancelled that morning because of the expired credit card. Can you imagine having biked 175 miles in a day only to be told you have no place to sleep when you intentionally made the reservation 6 months prior to the event? Fortunately for us we were able to get one room which we all shared, sleeping on the floor, because someone else had also made a reservation with a card that had subsequently expired. We happened to show up first, so we got the only room left within a 50 miles radius. Unbelievably stupid cancellation policy. Seems if you can generate an email confirming your upcoming reservation you could just as easily generate an email requesting an updated card OR better yet, let the person who made the reservation present the valid card upon arrival. Very disappointed in this lack of consideration.

"EXCELLENT IN ALL DEPARTMENTS"

5
14/07/2016

We just stayed here one day to be close to the airport form our trip to MT Rainier National park, boy what a way to end the trip. this place gave you outstanding service in every department the rooms were clean and the bed was comfortable, the ladies at the front desk were always helpful and cheerful no matter what time of day you got there! the housekeeper gals also did a wonderful job and would greet you in hall in the morning! breakfast was hot good and very clean area! didn't have time to swim but the pool looked pretty good too! could not say one bad thing about this place!

"Close to everything"

4
13/07/2016

Nice hotel, check in took 2 minutes, met by friendly staff, room was impeccable, everything smelled fresh and looked new. The breakfast was incredible with fresh eggs, sausage, bacon and even a waffle station .

"Friendly staff but poorly maintained"

3
07/07/2016

We stayed here for one night on our way to the Oregon Coast. Luckily it was for only one night. The room was nice and big cuz we paid for an oversized room but the supplies in the room were lacking. Not enough towels for the capacity of the room which was four of us and all the soap and shampoo dispensers were empty. The bathroom sink wouldn't drain and we had to plunge it ourselves. It still didn't drain properly. The breakfast was ok but the coffee was awful. Definitely not one of our better experiences at a BW.

"nice staff, accommodating"

3
03/07/2016

I stayed at this hotel as a last minute decision while attending a family funeral. The staff was very accommodating with room and rate. Clean, comfortable and reasonable rate. Room needed new carpeting--not dirty but worn and wrinkled. I loved that they allowed pets, though, and I may have had a pet-friendly room even though I didn't have my dog(s) with me. I WILL use them again if I return to the area, especially if I have my dogs.

"ok"

3
02/07/2016

this is the best place to stay in St. Helens. If they improve the breakfast and internet consistency that would up my rating. The rooms could use an updating. The staff are great. There are no elevators to the 2nd floor so if you have issues with stairs, stay on the 1st floor.

"Great place to stay."

5
02/07/2016

This is a wonderful and friendly place to stay. They allow pets and have a wonderful area to air them in. Hotel is nice looking and the staff are outstanding and always there to help. Dont like the smoking area right outside from entrance, though. Otherwise a great stay.

"Bright clean value lodging"

4
10/06/2016

Large, very clean rooms with nice bedding and comfortable beds. Pool area is bright and clean with a good jacuzzi with strong jets. Good hot breakfast and fruit set out on the counter for afternoon or evening snack. Check in was quick and easy. Forgot to ask about an elevator, but we'll stay here again and I'll remember to ask for a ground floor room.

"nice and friendly"

5
01/06/2016

food was yummy. hotel was clean. staff was friendly and helpful. pool and hottub was nice. i was hoping for an indoor gym... but even though there wasn't one there was plenty of nearby street to safely jog on

"BUSINESS TRIP- EXCELLENT SERVICE"

5
29/05/2016

Received excellent service and great breakfast, Rooms are very clean. I would recommend to travels as I enjoyed the amenities. Easy walk to surrounding restaurants and coffee shops. Beautiful area with beautiful views.

"Nice place to stay"

5
23/05/2016

This is a great, clean, nice place to stay. The rooms are large and clean. The breakfast is nice - just plan around the other guest that might have small children running about. The pool is large and the spa is nice. We really enjoyed swimming and the spa before bed. The front desk recommended two restaurants and we made reservations and ate at both during our two nights stay. Both were amazing. One had a bleu cheese burger that was divine. The other was a pasta place with great service and food. WOW!! We will return to fish and stay at this hotel!

"Great Value and you can Upgrade to a Suite for a Nominal Cost"

4
18/05/2016

We stayed here last weekend and the bedding was very nice and the room was large. It had a separate sitting area and was well appointed. The hotel provided facial wipes, which was a nice touch. If you forgot your razor or toothbrush, they provide one for you. It is centrally located and provides a morning breakfast with bacon and sausage, which was pretty good as far as hotel breakfasts go. I would definitely stay again when in the area.

"An Oregonian"

5
11/05/2016

When we needed to stay in a hotel, we chose Best Western for their overall accommodations. Helpful staff and room comfort is the reason why. We've tried other hotels, but were overall pleased with BW. Some locations are better than others. Oak Meadows Inn in Saint Helens, OR is definitely one of the best!

"Always a Pleasure to Stay at this Best Western"

5
08/05/2016

Nice Rooms! Quiet except for a few rude guests. Great Location. Lots of food and stores nearby. Cookies in the evening. Great staff! No problems here! Highly recommend. We have stayed here several times and really liked it!

"Excellent rooms, helpful staff"

5
05/05/2016

This is a very nice hotel, an unexpected find in small-town St Helens. What a treat to have a really clean room, comfortable bed, truly hot water and great water pressure in the shower PLUS a bacon-and-egg breakfast!

"Wake up call ????"

3
03/05/2016

Very clean large rooms, good location, and I would have given it a 4 star rating if they would have made the wake up call that I requested the night before. We were late for our guided fishing trip in the morning. My advise is to double check your request !!!!!

"Nice place to stay "

4
02/05/2016

Spent 3 night at this motel. The room was clean and comfortable. The maid service was excellent every day the room was as clean as the first night. The desk staff was friendly and helpful. There is a pool and hot tub but we didn't take advantage of it. There was ample parking but only one access point from a busy street. It's far enough off the road that the street noise is no issue. I plan on staying here again next year.

"Best value."

5
19/04/2016

We have stayed here before and will stay again. Best there is! No hassle, just friendly people that care. Need a spoon when the breakfast area is closed? No problem, they'll get it for you. Need extra towels? Yep they'll get those to you pronto!

"The BEST BEST Most Excellent Best Western!!!"

5
04/04/2016

I booked this hotel at the last minute and having driven by it for many years, was not even sure where it was!!! When I called to reconfirm my reservation, the front desk clerk, Samantha, was upbeat, joyful and welcoming. Upon check in Samantha was again upbeat and welcomed us. My grandson and I went to the room and his reaction was "WOW! Grandma, this is the best day of my life!! This 'house' is so nice!" (he is four and a half) The following morning we had a full, home cooked breakfast in their breakfast room overlooking the indoor swimming pool. We wished we had time for a swim - but alas, we were going to celebrate my mother in law's 100th birthday! When housekeeper, Natasha knocked on the room door a couple of minutes prior to us departing, I told her we would be out of the room and shared our purpose for staying at their hotel and complimented her on how nicely appointed and clean the room was. When I returned very late that night, I saw my grandson's bunny propped up on the pillows on one of the beds with a note that read "Dear Guest, Hope you are having a wonderful day in this beautiful sun. Happy 100th! ( - : . Enjoy your stay. H.K. Natasha" WHO does that? How touching and sweet!!! I would definitely stay at this hotel again - in fact, almost booked back in last night just to enjoy the excellent service! I am MOST impressed with the BEST WESTERN Oak Meadows Inn.

"Excellence!"

5
23/03/2016

My husband and I have had occasions to utilize the services of Best Western Oak Meadows Inn in St. Helens a number of times. We have found the staff to be above reproach and the amenities and facilities clean and well serviced. They have gone "above and beyond" to make each stay a pleasure. In fact, we utilized your meeting room for my mother-in-law's 90th birthday party, and secured rooms to accommodate the many out-of-town guests. I would highly recommend you!

"Great location, family friendly"

4
22/03/2016

We originally booked a less expensive room in Keslo, WA but found the drive to St. Helens to be longer than we originally anticipated. This was a great location for visiting our family. We plan on making another trip and spending more days so we can go fishing there. It is a beautiful area. The hotel was very comfortable although it did not have an elevator. Granted it is only a two story hotel but with 2 little kids it made it hard to get luggage up carrying both kids each trip up and down. The pool and hot tub was nice and they had noodles (the floaty things), balls, and goggles for the kids to play with in the pool area. They had a good breakfast with waffles and strawberries and whipped cream; as well as biscuits, gravy, eggs, and sausage- which was nice.

"Best Place to stay"

5
14/03/2016

I would highly recommend this Hotel to everyone. Everything about this Hotel is top quality. The Staff goes above and beyond & very friendly. It is one of the best Hotels I have stayed in & I have stayed in a lot of Hotels. No one will be disappointed in there stay here.

"Great Place to Stay Tucked back from HWY 30"

5
04/03/2016

First class Hotel. Linda the Manager made our stay a wonderful experience! Breakfast way better than you would expect. Eggs, bacon, sausage, and waffles. And many more....items. Quiet, comfy beds, Nice pool and jacuzzi, all for a very fair price! One of the Best Best Westerns we have stayed at! Kudos to the crew at Oak Meadows!

"Very nice property"

4
28/02/2016

This motel is far enough off the highway that you hear absolutely no traffic noise and the queen beds are some of the most comfortable I've ever slept in. I am very impressed with the cleanliness of the room and how professional the staff is. Everyone I have talked to is nice! I am two weeks into a twelve week contract and am looking forward to the next ten weeks knowing that that they will take care of me. I have had to be at work too early to partake in the breakfast, but my husband says it's very good and I've been too tired to take advantage of the pool or spa, but they look well-maintained and I've seen many other people enjoying them.

"Clean, comfortable, quiet, and efficient"

5
21/02/2016

We wondered why this hotel got such high ratings, and now we know. It's a solidly built hotel, very quiet, with simple but high-quality features: Comfortable bed, great shower (good water pressure), microwave, spacious Whirlpool refrigerator. The room is well designed and well lit and everything — everything! — is impeccably clean. Plus they have friendly staff, a delicious breakfast buffet (eggs, sausage, bacon, waffles, biscuits and gravy), and round-the-clock coffee and tea in the lobby. The staff even helped us find a computer technology store. Top-rated!

"Clean and Affordable"

4
17/02/2016

The Best Western Oak Meadows Inn was very much like most Best Westerns. It was clean and the staff was very friendly. It is located right on the Columbia River Hwy but we did not hear any traffic noise. The price was very reasonable and if we were to visit Saint Helens again we would stay here.

"Will be back!"

4
06/02/2016

My stay was very pleasant, nice hotel with extremely friendly staff. Bed was a little lumpy, sheets were luxurious and very clean and there were plenty of pillows. Room was quiet as requested despite large group of teens down the hall. Everything worked, breakfast was better than most. Will stay here again, no doubt.

"Nice place!"

4
04/02/2016

This was our 4th time staying at this hotel, again no complaints! One thing to note is there is no elevator so for someone with limited mobility it could be an issue. We were able to switch our room from king to double queen which was very helpful. The pool area is nice and we enjoyed the hot tub as well. Breakfast was good the next morning would have loved more fruit but all in all will definitely stay here again!

"Great value for motel stay"

4
31/01/2016

This hotel has nicely redone amenities; fresh carpet and furniture and fabrics.. I'm pretty picky and I was pleasantly surprised. This is not a 5 star hotel but for a motel stay it was very clean with fresh new finishes. The staff was very friendly and the bed was very comfortable.

"Pleasant and helpful staff"

5
19/01/2016

We booked a large room early in the week for a few days, and the next day extended our stay for the entire week. We had to move out of our room by the end of the week which was a disappointment as the next available room was much smaller, but the staff took good care of us. We watched the staff go from tending to a small number of off-season guests to full capacity and troubled guests - the week that the landslides closed off Hwy 30 and I-5 - and the staff only got better, as they had to deal with packed rooms, fuller and extended breakfasts, and extra laundry. We considered a few other options in the area before we booked on the phone (bed and breakfast, RV park, other hotel) but I felt the safest at BWOM (weather and character) and was so thankful to be there. From Manager to maintence, this was a wonderful hotel experience. I rated sleep quality as 4, I think only because of the travel conditions. Hwy 30 was a parking lot a few times due to weather and road closures, and behind the hotel there were several large semi-trucks parking while waiting. The first room we had was on the street side, but only when it rained was it a problem as the hotel is a long way off from the road and thus quiet. When we were moved to the back side of the hotel, we heard all the diesel engines running all day and night, but with the increase in overall traffic, it seemed to be incident related. I talked to several staff members that really liked their jobs, and even fellow travelers that were staying at the hotel for long-term (due to local homes flooding and jobs). Everyone seemed very satisfied.

"Excellent Hotel"

5
26/12/2015

Since we moved away 3 years ago this is the hotel we stay at when coming back to visit. It is super clean, nice rooms and the staff are all so welcoming. The beds are really comfortable and they have an indoor pool and hot tub too!

"St. Helens Stay"

4
23/12/2015

The motel is very clean, comfortable, quiet and I felt safe. My well behaved dog is welcome for an extra $20/night. If he was not allowed to stay with me I would have found another place to stay. Breakfast is a big bonus. The food was good and there was a variety of things to chose from.

"Great place to stay"

5
21/12/2015

We stayed in this hotel because of proximity to family. It was a lovely hotel, friendly & helpful staff at the front desk, in housekeeping and in the breakfast area. The rooms were very large, clean with comfortable beds & bedding. The breakfast was great with an assortment of food items. I would definitely stay here again if visiting the area.

"A place to stay for my granddaughters wedding"

3
20/12/2015

That weekend must have been a very busy one for the town of St Helens. The hotel was very busy. When I called and made reservations I had asked for a handicapped room. I did get a very nice room, spacious with a king size bed on the second floor, only problem was it is on the second floor and no elevator. They did offer a complimentary breakfast and it must have been good because the place was packed.

"Best Place to stay"

5
14/12/2015

I always stay at this one about 4 times a year to see my grand daughter & this is one of the nicest Hotels I have ever stayed in for over all. I have nothing to say about this place that is negative. Wonderful place & wonderful people.

"Clean and comfortable"

4
30/11/2015

This was a good place to stay while visiting family on Thanksgiving. Staff is helpful and friendly. Good breakfast, warm room, comfortable bed. Staff was welcoming to our dog; and accommodated our request for first floor room. I agree with the comment about the lone recliner. It was also small; sofa would have been nice. Convenient to nearby services. Not a large choice of nice restaurants. Will try the Klondike next time we visit.

"Family trip"

4
30/11/2015

This Hotel was a great value at the price point we paid. The rooms are clean and smell fresh (no smoking building)The beds are comfortable and the continental breakfast is included with your stay... it was very good! Cindy did a great job of replenishing the breakfast offerings and the coffee was always hot The pool and the pool room was clean and appeared well maintained. There is plenty of free parking, the staff is great. no complaints!

"Visiting family on Thanksgiving."

4
28/11/2015

Very friendly staff and a great location for us. It is absolutely the go to hotel when we are in St Helens. The rooms are very spacious and the beds are very comfortable. The hotel is set back far enough so it is very quiet. Breakfast selections are very good. The Columbia River is only a few minutes away by car. If you are looking for a very good place to eat try The Klondike in old town near the river.

"tired decor"

3
13/11/2015

someone else mentioned the sad, lone recliner. It would be nice to have 2 chairs. The hotel is dated but clean. Staff was friendly and helpful, allowing me to change rooms when my first room stank of cigarette smoke.

"Worth the Price"

4
10/11/2015

Well located off HWY 30 in St Helens, this is the best available hotel and will not disappoint. Very clean rooms; friendly staff, great pool; good breakfast. I would recommend this hotel for family and/or business stay.

"Mixed emotions"

3
01/11/2015

We stayed at Oak Meadows Best Western. Not a bad place to stay, probably the best for the area. The problem with that is that you don't have much in the way of choices. We checked our family into 3 rooms, all non smoking, yet reeking of smoke. They have alot of stairs, we were put over top, and next to one set. When I asked to be moved desk manager said we didn't have any other options. After several minutes she miraculously found two rooms a we ay from the stairs. Had to buy a bottle of fabreeze just to stand the smell. The breakfast was a very nice surprise. Food was fresh and better then we expected. The employees in the breakfast definitely went above and beyond. They were very nice, friendly and helped make our stay as comfortable as possible.

"Disappointed in the Check in Process"

3
24/10/2015

The hotel itself was adequate and the rooms were fine - pretty much the basic hotel standard. We arrived a little bit early, but were told our rooms would be ready at 2:00 p.m. So we waited and then at 2 p.m. we were told that they would not be ready for quite awhile yet. An hour later they were still not ready. Other guests were arriving and being told the same thing. Several other people seemed unhappy about this also. It seemed as though they had to have the whole place clean before any rooms were being released. I asked about this and the desk clerk just said "she has to inspect them first" - whoever she was. It was all very frustrating, and messed up our daily plans having to wait around and then leave and come back to check in again later.

"comfortable & clean"

5
23/10/2015

The bed was very comfortable and we slept well. It is a Quiet location Good breakfast. The waffles are yummy. The biscuits and gravy very tasty. Pleasant people and very helpful. We stayed a week and will return.

"Great Place to Stay in St. Helens"

5
19/10/2015

Lovely rooms. Very quiet even though the hotel was full of participants in the HalloweenTown event. We were there for an annual cat show and the pet policy was very fair and reasonable. Wifi was excellent and we enjoyed our room with refrigerator and microwave.

"THE WORST RECEPIONIST THAT I HAVE HAD TO DEAL WITH"

1
18/10/2015

As an over the road truck driver i called 6 hours ahead to confirm that this hotel still had rooms available and to inform them of the type of payment i was using. The receptionist informed me that they had several rooms available and would be waiting for me . when i arrived at the hotel they had no rooms available for me and could only accept cash for the few rooms still open. i decided to wait till the next day to get a room and told the receptionist that i would like to check in early to which she replied "Not before 3p.m." !!!!!!!!!!!!!! Seems kinda funny cause the check in time is 2 p.m.

"Good Experience"

5
18/10/2015

The room was clean, comfortable and quiet. Staff were friendly and helpful and there is plenty of parking. The breakfast has enough variety for everyone to find something they like and the pool is great. All in all a great stay.

"Comfortable and Welcoming"

4
13/10/2015

We recently spent the night at The Best Western Oak Meadows Inn and were very happy with our stay. The staff was very nice, the breakfast was hot and fresh and our room was clean. If we find ourselves in the Saint Helens area again we would not hesitate to stay here.

"Not Ready at Check-In"

3
12/10/2015

The room was not ready when it was supposed to be. The lady said she would call when it was ready. We called to ask if it was ready twice. 2 hours after check in time it still wasn't ready. We got no call. Finally at bed time, we called again, and it was ready. Wasn't able to use the room in the afternoon to change or anything. Only was able to sleep there. Room was clean and bed was comfy.

"The lonely recliner..."

4
10/10/2015

It was ok. I haven't stayed at a Best Western Hotel for several years and this week I stayed at two different ones in two days. There are not many options in St. Helens. This hotel appeared to be new-ish and it was clean. It was kind of odd how it was shoehorned into a neighborhood (the back of the hotel abuts somebody else's back yard). The room was large. The king size bed was in a portion of the room near the back window. There was another large portion of this room between the bed and the bathroom, separated by a half wall. And there was this lonely recliner all by itself in that room. And nothing else. Everything else is blank blur of name-brand hotel chains, with their convenient breakfasts and free USA Today newspapers. But for me, this hotel will always be the 'lonely recliner' hotel.

"Good value and very comfortable"

4
14/09/2015

A solid Best Western experience. Very comfortable bed, as usual. A great spacious room and nice decor. Breakfast was sufficient and the staff seemed to take real pride in it. In fact, all the staff we encountered were very pleasant. Room price was reasonable. All in all, would recommend it.

"Quiet and Friendly"

5
14/09/2015

Our experience was one that provided friendly and excellent service, rooms were quiet and comfortable. The beds were very comfortable. The breakfast area was bright and clean, as well as having fresh fruit and a wide range of hot food including waffles that you make yourself. The exterior fits right into what you would expect in Oregon, green grass, set back away from the main road and easy access to local amenities.

"Change of plans once there"

3
04/09/2015

Had planned to stay three nights until arriving. The price of the hotel was way out of line for what they offered. The room was clean, however, I found trash in the drawers under the TV when I was going to put dirty laundry there. Check in staff was friendly, I wanted a room with no connecting door - they could not do that, however, they did try. did not do breakfast there because they did not have fruit other than green bananas, and mushy apples.

"Best Hotel in St. Helens"

5
31/08/2015

Always clean, friendly staff, and very comfortable beds. Although our room was located in a heavy traffic area, off the lobby, we had a very quiet stay. We came for the Longview/Kelso Kennel Club dog show. This hotel was VERY pet friendly.

"Columbia River Fishing"

4
29/08/2015

I have stayed here a couple of times now and it's the best hotel I found in the area. Clean nice size rooms with a comfortable bed. The room rates are on the high side for a older hotel with only a few amenities. The hotel is quiet and clean, however there is no elevator to the second floor. So if your on the second floor you will have drag your own luggage up the stairs. My last stay here there was a power outage with no back up generator working on the property. I had to use my cell phone light to make it out of my room and out to my truck to get a flashlight. The staff was not prepared for this event and later when I asked to have my room rate adjusted the front desk staff could not do it for me. Really, you had no power in the hotel and still going to charge me full price. Power was restored and I stayed a total of three days. I finally talked to a manager who adjusted my rate by approximately %20. I was not really satisfied with that adjustment but something is better than nothing,