ROOM 1
ROOM 2
ROOM 3
Promotion code

Best Western Hotel Travel Inn, Saint George

4.5/5  - basé sur 617 notations.
316 E Saint George Boulevard, 84770-2955, Saint George, United States - See map

Welcome to the Best Western Travel Inn! St. George hotels are prime for visiting Zion and Bryce Canyon National Parks, and our staff goes the extra mile to make sure you’re comfortable. When guests are looking for hotels in Zion, they deserve luxury bedding, friendly service and a superior location. Whether you’re here for the St. George Marathon, St. George Ironman or the Huntsman Senior Games, depend on our Saint George hotel to make you feel right at home. Travel Inn is surrounded by some great golf options. Spend the days on the greens, or be close to the best real estate in town if you’re looking to buy. From the adventure waiting at the Grand Canyon National Park and Zion National Park to the events at Tuachan Amphitheatre, there’s no end to the fun to be had here. Let us be your home away from home, and you’ll be treated just like family. The St. George Art Festival is always a fantastic time, and the St. George Area Parade of Homes is an event everyone looks forward to. For guests in town to visit the St. George LDS Temple, you’ll be just a short drive away. There’s something for everyone near our Saint George hotel, and a superior location sets us apart. Many business travelers also stay at the Travel Inn, taking advantage of the spacious rooms and quiet property. We offer a complimentary full hot breakfast consisting of scrambled eggs, sausage, waffles, fruit, yogurt, hot and cold cereal, an assortment of breads and pastries. Employees of businesses like Family Dollar®, Sun River St. George and the Utah Association of Elementary School Principals regularly stay with us. Dixie State University is also nearby, and we’re happy to host visiting students and their families, professors, faculty and staff. Reserve a well-appointed room at the Best Western Travel Inn for a great value! Enjoy your stay!

Best Western

Hotel Travel Inn

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
Show More Show Less

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 617 guest reviews
NOTE ISSUED
Excellent
317
Very Good
225
Average
57
Poor
13
Terrible
5
REFER TO NOTICE
Business Business
44
Couples Couples
228
Family Family
221
Friends getaway Friends getaway
47
Solo travel Solo travel
47
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Wonderful Respite for Weary Travelers"

5
02/07/2018

This newly remodeled motel is great. We enjoyed it during our first stay a couple of years ago, and it is even nicer now. Clean, comfortable and welcoming, with parking right outside your door. The rooms are very nicely furnished, the pool area is delightful, and the front desk staff is truly welcoming and caring. Eva took especially good care of us, and it is the first hotel I will consider if we pass this way again. A truly relaxing place for a good night's sleep.

"Great Place!"

5
06/06/2018

We stayed here two different times in May 2018. Both times it was great. I love the showers. The hot tub & pool were very welcome after a day of hiking! The breakfast was nice but I would have liked to see more fruit. The front desk staff was very helpful!

"The Best of the Best"

5
24/05/2018

This is just my favorite Best Western. I am always taken care of so nicely and friendly. And the room is beautiful and comfy. Never a bad night here. The staff always has a smile on, knows what they are doing and I am in and out in just minutes and on to enjoy my room or the rest of the trip

"Excellent property."

5
09/05/2018

Eva, at the front desk was so kind and helpful. We were there for medical reasons and surgery and Eva went the extra mile in customer service. After my surgery, she even helped my wife load the heavy luggage, without being asked. Thanks for all your help. The room was new, clean and easy to use.

Sam W, Manager at Best Western Travel Inn, responded to this review
Thank you for your review! We appreciate all your wonderful complements. It means a lot to us to know that we are able to exceed to your expectations. Thanks again for staying with us and we hope to see you again soon!

"Totally remodeled"

5
08/05/2018

Booked a 3 night stay for Ironman St George. Wasn't expecting a remodeled Inn! Very nice! Front desk people were very friendly. Breakfast available in the lobby. Within walking distance (10-15 min) to the race start / finish and Athlete's village.

Sam W, Manager at Best Western Travel Inn, responded to this review
Thank you for your kind review! We appreciate you staying with us here at the Best Western Travel Inn. Our hotel is located in downtown St. George within walking distance to several restaurants and special events like the Ironman and the Marathon. Thank you for the complements on our renovated rooms. We just finished a complete renovation of our rooms and property exterior. Thanks again for the review!

"Excellent experience "

5
04/05/2018

The very helpful and friendly night manager, Janice was on duty when we checked in. She gave us directions to local supermarkets and assisted with special requests during the evening. The rooms were a good size and decorated in contemporary style. Microwave and fridge which was perfect for travellers on a road trip. Eva, the manager in the morning, was equally helpful and friendly. I would recommend this hotel and happily stay when travelling this way again

Sam W, Manager at Best Western Travel Inn, responded to this review
I am happy that you were pleased with your stay. Our staff enjoys helping our guests feel comfortable and taking care of their needs. Thank you for the kind comments. We look forward to seeing you again! Have a wonderful day!

"repairs done, looks good"

5
04/05/2018

I stay here often. They have gone through a lot of remodels and the rooms look great. What I like about this place is easy to get to and the staff is super friendly. Breakfast is great and there is a nice mexican restaurant next door.

Sam W, Manager at Best Western Travel Inn, responded to this review
We are so happy to have you stay with us! We do our best to make each guest enjoy their stay. We are thankful that you highly recommend us. It truly means a lot! Thank you for choosing to stay with us.

"Great property "

5
03/05/2018

Always a great stay at this newly renovated hotel. Staff is exceptional with assistance and recommendations for meals. Pool and hot tub are always clean and enjoyable. Every chance we get we go to St. George and stay here. 5 star hotel!

Sam W, Manager at Best Western Travel Inn, responded to this review
Thanks for staying with us Kelly. I'm glad that you were able to relax in our pool and our staff was able to help you with restaurant recommendations. Thanks for your review and we hope to see you again!

"april 2018"

5
03/05/2018

We have stayed at this location before and it was great then. Now that this property is COMPLETELY remodeled it is even nicer. Sleek and modern and brand new. Classic views, central location, with the same friendly family service and attention to detail. We love this place, everything was impeccable.

"Excellent family room!"

5
30/04/2018

Having a large family, we usually have to rent 2 rooms each night which can get rather expensive. The Family room was perfect for us and fit our family of 7 comfortably. The staff was friendly, room was clean, and breakfast was good. Kids loved it! We Will be be using this hotel again.

"NICE AND CENTRAL MOTEL IN ST. GEORGE"

4
25/04/2018

This is a nice Best Western Motel, It has recently been updated and the room had a very pleasant feeling to it. It is located on the main drag thru town and there are several places to eat near by. The staff on arrival was very happy and friendly and had suggestions on places to eat and gave us a coupon for a free desert in the Mexican Restaurant next door. The grounds were well taken care of and it was clean inside and out. The location is pretty quiet also especially after dark. The free hot breakfast was very good with a choice of several hot items. The dining area was a decant size and was maintained well along with the food area. I am going to rate this Best Western above average compared to others we have stayed at. We had a very nice stay.

"Older site, nicely remodelled - friendly staff!"

4
21/04/2018

We didn't expect a lot from this property, having planned it as a quick and relatively inexpensive overnight on route to destinations, but we enjoyed our stay. The room has been remodelled, and provided almost all we needed; only thing that I would have liked may have been adding a wall mounted or hand held makeup mirror in the bathroom, as being short, it was difficult to try to get close enough to the mirror to apply eyeliner or mascara. The staff was great - friendly, and welcoming.

"one niigh stay"

4
19/04/2018

Has been a normal spot to stay for decades and always seem to be better. The staff is always very accommodating and knowledgeable. Always helpful when asked about new local restaurants and attractions. The new remodel of the hotel and rooms were nicely done.

"Convient Location and Nicely Renovated"

3
06/04/2018

This hotel is conveniently located right on St George Boulevard and walking distance to old town St. George and most anything you would want close to this main road. We though the hotel was very well renovated and the rooms were nice and clean. The pool area was clear and clean as well. The only thing I didn't really like about the hotel is we were on the backside rather than the interior section which means bottom floor and the people above us were really loud. Doesn't seem to have a great sound barrier for the bottoms units. Overall I also thought it was priced pretty high for the hotel. If you are staying with family the rooms with 3 beds were pretty good.

"Good value and conveniently located"

5
31/03/2018

Friendly staff, good breakfast variety, free WiFi, and conveniently located within walking distance to nearby restaurants and downtown sights. The room was neat and clean; it had the usual TV, mini-frig, and coffee equipment. The room seemed to have plenty of soundproofing as one could not hear noises (TV or conversations) in adjacent rooms. If I had to complain about anything, the pillows were a bit too thick for me.

"Great Stay"

4
29/03/2018

Very clean older but totally remodeled hotel. Beautiful room, great staff. Everything was perfect. Location was right in the center of town. Close to restaurants and more. Walk in tiled shower, bright lighting, Ac and heat worked perfectly.

"Average"

3
27/03/2018

Upgraded classic u-shaped 2-story motel. Upgrade was not as much as many other similar properties. Price was much higher than expected, probably due to major events that weekend - at least I hope the rates were not their usual ones. My room was probably not one of the better ones - small, next to noisy pool, no outlet near desk.

"One night stay"

4
18/02/2018

In the midst of remodeling rooms - stayed in new room - will be great once new furniture is received. Decorators did good job of updating. Wallpaper a little dizzy mixed with dizzy carpets. Desk staff quaint but made us feel welcome.

"Nice Little Gem!"

5
23/01/2018

As others have stated this hotel is undergoing renovation. We had room 112 which was very small but quiet. Our room had not been renovated but the bed was super comfy. A small issue with no kleenex in the kleenex holder and a broken floor lamp. Minor issues, the staff was so friendly it felt like family. We were directed to "Cafe Sabor" for dinner which was a quick walk from the hotel.Food there was awesome. The hotel's breakfast included scrambled eggs, bacon, biscuits and gravy, cereal, etc. It was quite good. Pool was closed for the season and we didn't use the jacuzzi. Next time we are through St. George we will stay here. Remember this hotel was build in the 50's so don't expect huge rooms. Once all the rooms are renovated I think this place will exceed your expectations.

"Really great service and newly refurbished rooms"

4
18/01/2018

The service here was exceptional. They anticipated my needs and asked if I needed anything else. Staff is very polite and professional. The hotel was under construction, as they refurbished the rooms, but workers stopped before 3 or 4 pm, so noise wasn't an issue. I stayed in a newly refurbished room and it was quite nice.

"Sufficient"

4
15/01/2018

The rooms were updated, and in fact the entire facility was under renovations. The space is nice, but the bathrooms were tiny. This was an unusual Best Western in that the room entry was from the parking lot. Probably a better value can be had at the cheap motels down the street.

"Good Value"

4
07/01/2018

This is a smaller property built in the 50's that's undergoing a facelift. I've stayed here before because I know I can count on friendly staff, clean rooms, and a hot buffet breakfast (some BW-Plus properties offer only a cold continental breakfast or a "breakfast bag"). I'll be looking forward to staying here again after the facelift is completed.

Sam W, Manager at Best Western Travel Inn, responded to this review
Thank you for staying with us! We have completed our exterior renovations and are renovating the rooms in a section of the hotel. Thank you for noting our friendly staff, clean rooms, and the complimentary hot breakfast buffet. Again, we appreciate you staying with us and hope to see you again soon.

"Thank you Best Western Travel Inn"

5
01/01/2018

I was very surprised to see the quality of Best Western Travel Inn! The rooms were great! Clean and cozy, the location was convenience. Besides that, I am very thankful to have a great start of 2018 staying in Best Western Travel Inn because of the kindness of the staffs and hotel manager. Something went wrong with our booking, the manager (was in the middle of something and got called back to the front office) solved our issue in no time with smile and great attitude. We have been staying at different Best Western a couple of times but this is THE Best Western that we will remember and definitely will stay again next time!

Sam W, Manager at Best Western Travel Inn, responded to this review
Let me start by thanking you for taking the time to write a review about your experience. We are delighted that we were able to start your 2018 off right with an exceptional experience! Our team members pride themselves in taking care of the customer. Thank you for staying with us and we look forward to seeing you next time you visit St. George.

"Always glad to stay here!"

5
26/12/2017

This hotel is my first choice when traveling on my yearly visits to Southern California and back to Utah for the National Association of Music Merchants trade show. Regardless of what time I arrive, I always receive a warm greeting. The staff is always friendly and quick to acknowledge customers whenever they enter the office. The rooms are clean, comfortable, and most importantly quiet, even with the location on the main drag in town. For a smaller place, their breakfast offering is nicely done, adding to the value they offer.

Sam W, Manager at Best Western Travel Inn, responded to this review
We are happy to hear that we are your first choice when traveling through St. George! We love seeing our guests come back time and time again. Our property is known for our friendly and helpful staff. Thank you so much for taking the time to write this review and we look forward to seeing you again!

"Great all around expereince."

5
11/12/2017

Room was comfortable and clean. Staff was very helpful and friendly. Food was yummy. Looking forward to seeing the new upgrades when I come back in 6 months. Never afraid to stay at a Best Western due to the consistency and comfort.

Sam W, Manager at Best Western Travel Inn, responded to this review
Thank you for staying with us! When you come back this summer please keep in mind we offer Tuacahn packages which give a discount on the room and tickets. This year's productions are Cinderella, Matilda, and Prince of Egypt. We look forward to seeing you in about 6 months.

"Best Western Inn"

5
05/12/2017

The staff here are excellent. They go out of their way to make your stay as pleasant as possible and greeted us warmly every morning that we came to the lobby for breakfast. Check in and check out were simple. The rooms are sizable with comfortable beds and everything is very clean. The Jacuzzi was also a nice treat. Would definitely recommend staying here.

Sam W, Manager at Best Western Travel Inn, responded to this review
Thank you for taking the time to write us a review. My entire staff reviews over all guest comments on at least a monthly basis. We appreciate the compliments. We try our best to ensure each and every guest experience is an enjoyable one. Thank you for staying with us!

"Great Overnight Stay"

5
19/11/2017

Clean and VERY friendly service. Breakfast was also very good. Lots of variety. Also appreciated that they had rooms with three beds. Not a common option and great for families. Good place to stay for a quick overnight trip to Saint George.

"Great Value"

4
16/11/2017

Hotel was older but well maintained. Easy access to the freeway and close to many eating establishments. Reasonable price with parking at your door which we like.The area is far enough off the freeway that it was very quiet

"Great Service and Value"

5
10/11/2017

This small hotel has everything we need when we visit St. George. The rooms are clean and the décor is nice and we've always had great service from the staff. They are friendly and helpful. They have recently switched to Direct TV in their rooms which is a nice amenity. And last but not least, the prices are very reasonable.

"Nice hotel at reasonable price"

4
08/11/2017

Spent one night here and hotel was clean, comfortable and quite. Got a good nights sleep. The included breakfast was OK. Staff were friendly and helpful. Hotel is in a nice location. Lots of food choices nearby - within a mile. I will stay here again on next visit.

"A good place to rest"

5
05/11/2017

It was attractive and comfortable. Friendly staff and easy on and off I-15. We chose a queen bed rather than a king and it was very comfortable. We used the hotel on our way home after a three week trip and it ranked up as well as any of our other accomodations.

"RELIABLE over the years"

5
04/11/2017

Have stayed numerous times - older property but very well maintained. Small but comfortable rooms - decent breakfast including cooked oatmeal. Nice and clean outdoor heated pool with small but clean spa. Very good TV and WiFi.

"Good value"

3
02/11/2017

We arrived late in the afternoon from Las Vegas. It's a motel style hotel with free breakfast in the morning. We got a room at the back on the ground floor. Ceiling was quite low, but room was spacious and clean. Beds were comfortable. But if its possible then choose a room at the front on the first floor. This because the guests above us started running marathons at 5 am in the morning! A lot of people left early because st george is popular for Zion NP. The breakfast is basic but good. Fresh waffles is all I need!! Wifi was good and quite fast. I would defenitely stay here again. Rates are very good.

"Reliable Accomadations"

5
31/10/2017

The staff here are the best (thank you, Sam!) clean, no cockroaches, comfortable bed, great breakfast and kids love the pool. Couldn't ask for better! Has always been quiet too! We always go here on our yearly trip to the area. Always reliable!

"welcoming place"

4
30/10/2017

This place has friendly staff and comfortable rooms. The room had character, spacious and spotless. It is close to great restaurants in walking distance. The staff were very helpful in offering suggestions. We went to a Thai restaurant nearby and enjoyed a fabulous supper. It was so busy that the service was slow. it was still worth it. We pull a utility trailer and needed extra space. There is parking around the back for larger vehicles.

"Great place to stay"

5
29/10/2017

This hotel is wonderful! The staff are amazing and the rooms are clean and comfortable. The beds are super comfortable. The location is perfect and it is close to all the finer points of Saint George. The location is quiet even though it is on the main street in Saint George.

"Good value"

4
27/10/2017

There are three Best Western hotels in St. George and this is the cheapest and most basic of them. Rooms are not as spacious as in the more expensive places and they are a bit dark, but with all the natural wonders in the area, chances are you won't spend much time here during daytime anyway. Despite being a bit dated, the rooms have everything you need - fridge, microwave, coffee maker. The bathroom looked quite old, too, but they do have dispensers for shampoo, conditioner and shower gel which is something I always appreciate, in contrast to all those little plastic bottles that add up to so much trash. Staff was very friendly and helpful. They took good care of breakfast (which is your usual Best Western fare) and made sure that everything was available, even when there were lots of people.

"Lovely Hotel"

5
25/10/2017

Great place to stay. Easy to get to off the interstate. Lovely room, very helpful people working there. The bed was as comfortable as my bed at home. Plenty of light to read and do my hair. Pool area was very clean and inviting.

"Love staying at the Travel Inn, St. George, UT."

5
24/10/2017

I choose the Travel Inn above all of the other properties in St. George because of the Service and friendlyness of the staff. Also parking in front of my room is very important. The property is very well kept,the pool & Spa spotless and the food is good..

"Great Spot!"

5
21/10/2017

Most of the staff there were very friendly and helpful! Our tv wasn't working, and it took them less than five minutes after we called for them to fix it. We booked for three nights but only stayed two. We were issued a refund for that third night! Very accommodating! Breakfast was varied and good. Great location just down the street from the freeway exits, and plenty of restaurants nearby. Will definitely book here again!

"More like 3 1/2"

3
18/10/2017

If you are looking for a clean friendly motel in St George then I think the Travel Inn will do. The staff at check in and departure and breakfast were very friendly and knowledgeable. This is an older hotel but the room I stayed in was clean and comfortable. It is within close driving distance to a number of good restaurants. If you are looking for a lower cost alternative in St. George than I think you will be pleased with the Travel Inn.

"A Knowlegable Innkeeper"

4
17/10/2017

This innkeeper knows his profession. He keeps the property fresh, clean and comfort. His treats staff like family and they are pleased to be employed by him. We will always stay at The Travelers Inn - Best Western when staying at St. George, UT.

"Helpful and Friendly"

5
13/10/2017

Was friendly and helpful. In asking where the ice machine was Allan(sp?) not only indicated WHERE the machine was but got up and walked over to the location and made sure I knew exactly was to obtain the ice. That was going the extra mile. Thanks Allan!

"Convenient location, but staff unhelpful"

2
08/10/2017

In town for the St. George Marathon--a really huge event, that is located 3 blocks away from this property (the reason we selected it). Plenty of price gouging everywhere in the city this weekend, and BW was no exception. Was snapped at when arriving to know if we had a reservation (which we did, made through the BW website nearly a year ago)--mumbling about people wanting a room on a busy weekend. Staff was woefully uninformed about the marathon, road closures, and said that there was a "shuttle" from the hotel to the race (no there isn't). There should have been information signs or sheets given to each guest informing them of road closures or details about how BW was helping guests with their marathon details. The room itself was really small and there are not the modern niceties of bedside lamps with plugs for phones. We noticed that illegal daisy-chaining of extension cords had been done behind the bed for the lamps and clock. Air conditioning unit is still a manually controlled window unit that was noisy and didn't seem to cool the room really well all night. Bathroom sink was nice and new, but the tub had tile, grout/sealer that was certainly 25 + years old. The bed was very soft and comfy. For such a tiny room, they smashed 2 oversize arm chairs. The TV remote didn't work. I would not stay here again.

Sam W, Manager at Best Western Travel Inn, responded to this review
Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that the staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. I apologize for my staff members' apparent lack of professionalism. Almost daily we receive compliments on our friendly and helpful staff. Why this occurred as it did is a mystery to me. I assure you this instance of sub standard service will be reviewed with this employee and taken very seriously. We are remodeling our rooms this winter and proper bedside plugs for cell phones are in the plans. We've taken care of the TV remote. Thank you for brining these items to my attention. Please know we are taking your feedback to heart and focusing on improving. We hope you will give us another opportunity to serve you.

"Clean and comfortable "

4
05/10/2017

We stayed a quick night at this Travel Inn. Clean and comfortable. We used their three bed suite and appreciated the set up. Efficient staff checked us in quickly. Appreciated the one story building so no stairs. Would definitely stay here again.

"A very clean, comfortable, quiet place to stay."

5
04/10/2017

Service was great, beds comfortable. Breakfast was very good. Not a lot of seating, but ok. Front desk people very helpful and friendly. Housekeeping was great...This hotel was close to fun shopping and food. Area is beautiful. Close to entertainment. Many historic places to see in the area.

"Where is the Management?"

2
28/09/2017

Be very careful in asking about the room cleaning if you will be there more than one day. Floor vacuumed, bed made properly, etc. The food service was excellent and prepared by local staff. The front desk help was kind and cheerful but I guess after being gone all day I expected a clean, neat room.

Sam W, General Manager at Best Western Travel Inn, responded to this review
Thank you for taking the time to review us. I apologize for the issue during your stay. I have discussed the issue with my housekeeping staff about your room not getting cleaned the second day of your stay and assure you this is not a common occurrence. There are no excuses as to why your room did not get cleaned. This issue will be corrected and thank you for bringing this to my attention. If I can provide any assistance, don't hesitate to contact me directly at 888-590-2835.

"Gem of a motel"

5
27/09/2017

Travelling across The USA from Atlanta to Vegas we stayed for 1 night at this motel. Excellent motel, excellent value for money, excellent rooms with excellent staff. Highly recommend this hotel. If in St George look nowhere else.

"Quick stop in St. George."

4
26/09/2017

Miss Best Western was clean, comfortable, and the welcome stop on our way home from Lake Powell. For whatever reason, I was not able to access my Best Western rewards account coming through the desert . So, I called the site directly and was taken care of. Would not hesitate to stay there again.

"Nothing to Complain About"

5
26/09/2017

Room was clean, breakfast bar was well-stocked and warm, used the nice, heated pool even after the sun set, front desk staff was super friendly. The A/C unit in the room couldn't quite counteract southern Utah heat, but everything else was great!

"Remodeled exterior, and lobby. Rooms are next."

4
21/09/2017

They showed a model room that is under remodel that will be really nice. The fellow that showed us the room under remodel was proud of the work and design. The rooms now are nice but they are turning this into a boutique motel. 30 rooms and it was quiet. Nice stay.

"Great place for a Weary Traveler!"

5
06/09/2017

Stayed on our way back home. Perfect stop coming from the east and not too far from Vegas too. They have nice, clean rooms, very Friendly staff, Wi-Fi, pool and hot tub, priced right! Booked 20 minutes prior and they even called us on the road. I would definitely stay here again on another journey.

"Had a good time and stay"

5
03/09/2017

Had a good time and stay after a long day on the road from Williams AZ, on the motorcycle the pool and the room was just what i needed to relax and cool off. Would recommend this hotel to stay in the future.

"Great hotel! Super clean!"

5
28/08/2017

This was such a cute hotel. Don't let the size of the rooms stop you from staying here. They are a little small, but the layout is very convenient and decor is tasteful. The room is very comfortable and amazingly clean. I feel like they really went out of their way to make it comfortable with little things like charging stations bedside, towel bars in good places, and separate sink area so it's not in with the toilet and shower. Also, I had forgotten my toiletries and the ones provided are good quality.

"Overnight"

4
27/08/2017

We lucked out on our way to view the 2017 Eclipse without reservations. The front desk was friendly & efficient. The room clean & comfy; older but well maintained. Excellent food was within walking distance- a real plus since we had just spent several hours in the car. As is often the case in older facilities the air conditioner was quite noisy. (It gets a lot of work in St. George I am sure.) but if I had remembered my earplugs I would have not been bothered.

"Love this hotel"

5
25/08/2017

Have stayed here many times this last year and love it! Will be here often over the next year or two due to family being in area. We do recommend this hotel; the pool is clean, the beds are comfortable, the staff is friendly and has a great breakfast too.

"No need to look any further"

5
17/08/2017

Perfect. Just what I had hoped for. Friendly , neat , and a great price for a spacious family room. The food for breakfast was filling and had a great variety for all ages. Don;t look any further for a great hotel this one has it all, trust me.

"A Very Pleasant Suprise!"

5
15/08/2017

Wonderful place to stay! Excellent service,the lady at check-in was awesome. Great location, with clean comfortable rooms. I would highly recommended this Best Western Travel Inn to friends and will probably stay there again.

"Clean and Comfortable"

5
13/08/2017

This was a very clean and comfortable motel. I like that they offer a room with 3 beds in it, not just 2 beds and a pull out couch. The staff was very friendly and the breakfast was delicious. I'll happily stay here again if I find myself back in St. George.

"No complaints!!"

5
13/08/2017

Friendly staff, very clean property, very quiet which was great after a day on the road, great breakfast selections, everything was hot and delicious. Particularly loved the fresh cookies ipon check-in! No complaints!!

"Family suite was great"

4
13/08/2017

We went for a sisters weekend and the 3 beds were perfect! It was clean and the a/c worked great. Very small bathroom, and not great lighting in the room, but it didn't deter our enjoyment. It is also really close to a lot of restaurants. The pool was pretty empty most of the time. The Jacuzzi is tiny as well, they could have had it filled a little better though, the water level was low. Overall, really great!

"Hidden gem"

5
03/08/2017

Clean clean clean. Friendly helpful staff. Good breakfast. Nice pool and hot tub area. Plenty of seating around pool. Quiet area. Close to resturants and highway. Good location for visiting canyons. Truly a hidden gem

"Basic, Affordable and Clean"

4
03/08/2017

St. George is a great place to stop when heading from California to Utah's many attractions, especially if you don't want to deal with Las Vegas. This Best Western is right on the main drag in St. George, close to restaurants and (importantly) Neilsen's legendary frozen custard. Jacob was manning the desk and he took very courteous care of us, giving us a nice room with a surprisingly comfortable king bed. The room was impeccably clean and the place looked like it had undergone some updating. None of the usual bare or spotted carpet, etc that you often expect in a motel of this vintage (60s or early 70s, I'm guessing). There was also a hot breakfast in the morning, a BW staple. All in all, a very good value for weary travelers who don't need fancy. I would for sure do it again next time through St. George and the beautiful red rock area of southern Utah. It's a straight shot down St. George Blvd from the I-15, which makes it easy to find.

"Perfect stop over."

5
01/08/2017

We were traveling home to California from SLT, Ut. and St. George was our choice for dinner and sleep. This motel was recommended by our brother and aunt as basic but very clean, well cared for and a good value. We found it to be all of the above!

"Staying in St. George"

3
30/07/2017

The Best Western Travel Inn in St. George was affordable and easy to get to from the freeway. The amenities were about the same as other hotels - no frills - but we were offered chocolate chip cookies at check in. The room was small but clean.

"Great Service...Immaculate Grounds and Facilities"

5
23/07/2017

Extremely helpful staff! Thankful for the care and pride that went into this hotel. We live out of state and visit St. George occasionally. While other hotels have been decent, this one stood out for the attention to detail and helpfulness of the staff.

"Hidden Treasure, a must stay"

5
22/07/2017

Staff willing to go out of their way to accommodate, always asking if you need anything. Property and rooms were very clean and inviting. Breakfast was better than expected, freshly made biscuits every morning. I would recommend this property to anyone. Thanks again!

"Stop Over"

4
17/07/2017

Traveling from Southern CA to Salt Lake City. Great location to stop and break up the drive. Room was great. Having three beds was a plus along with the microwave and mini fridge. Front Desk team were wonderful and made check-in and checkout smooth and friendly. Breakfast was great!

"Good stay"

5
15/07/2017

The hotel was clean, quiet and friendly. The pool was nice and heated. The breakfast was well cooked and organized. There were eggs, bacon, sausage, muffins, yogurt, cereal, toast, bagels, oatmeal, and waffles. Nice stay. Will definitely go back.

"Fun in the Sun"

5
06/07/2017

Wonderful old school hotel feel. Smaller rooms but the recent exterior remodel was superb. The expansion of the lobby was also helpful with the layout of the breakfast. Seating at breakfast was a bit small at times, although if you relax, the items are offered were great. The staff as usual was very professional and helpful.

"Nice stay"

4
20/06/2017

Friendly efficient staff offering to help with any questions. It would be nice if the pool was open a little later - it was extremely hot while we were there. This is a nice clean hotel and the price is fair, just to stop in on your way to somewhere or even spend a couple days in St. George.

"3 beds!"

4
22/05/2017

This is an older hotel, but very clean. We stayed here because they had an option for a room with 3 beds. With two teenagers who refuse to sleep in the same bed, I was thrilled to have a room with 3 comfortable beds.

"Quiet place with nice rooms"

4
17/05/2017

I like the U shape configuration of the hotel layout. It is single story so you can drive right up to your room and not have people above you. It is conveniently located about a mile or so off the highway so it is quiet, but close enough to the highway for easy access. It is also very close to the shops at Zion. The heated pool was wonderful and deep (8 feet). The chairs along the pool were very cozy to recline in and relax. The breakfast was good and the staff was very helpful/friendly.

"Good place to stay"

4
06/05/2017

BW Travel Inn is a very decent hotel. With a "U" shaped single story (see exception below) motel configuration Travel Inn is located in the middle of St George very near historic sites and restaurants (within walking distance) including the LDS Temple and Tabernacle as well as a city park which includes a Merry Go Round. The Travel Inn is owned by the same people who own BW Coral Hills and BW Abbey Inn - the latter being one of the nicest hotels in St George. The rooms are a typical configuration but slightly larger than some, with the exception of a rather small but functional bathroom. The bathroom also has a window which provides good daylight (or mild night light at night). The rooms are clean and appear to have been recently redone (at least the one we were in). Breakfast is the somewhat standard scrambled eggs, sausage, bacon, small pastry, cereal, juice, waffles, etc. The pool and hot tub (small hot tub) are in good condition and were enjoyable. The staff was not exceptional but was friendly and helpful. We would have no problem starying here again. Note: The hotel is currently undergoing some lobby and entrance renovations which were not a particular problem during our visit. The hotel is built on a slope and does one bank of rooms under the south section. No bathroom window in those rooms. All rooms have grade level entrances.

"Great experience! "

5
05/05/2017

Great customer service, clean and comfy room, and great location- less than 1 hour from Mount Zion and a few blocks from hwy 15. Convienant visible parking lot, WiFi and breakfast. I highly recommend.

"Not Impressed"

1
29/04/2017

Rooms were muggy and not very clean. The front desk staff seemed frazzled and very unorganized. The only good thing about this hotel was the location. I guess you get what you pay for. I definitely will not stay here again.

Sam W, General Manager at Best Western Travel Inn, responded to this review
Let me start by thanking you for your feedback regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. I have advised my housekeeping staff of the issue and assure you this is not a common occurrence. Thank you for bringing this to my attention. You also mentioned the front desk ladies seemed to be a bit unorganized at check-in. If you have time perhaps I would like to hear more details of the experience. We are striving to improve and I would love to hear. You can reach out to me at (435)673-3541. Please know we are taking your feedback to heart and focusing on improving. It is our hope you will give us another opportunity to serve you. Again, thank you for your feedback. Have a great day.

"Gem"

5
29/04/2017

They were very friendly staff here. Everyone was happy from the receptionist to the cleaning crew. It was a pleasant stay. It was very clean. Newly renovated. The new work in the sauna was beautiful. We enjoyed this day much more than we thought. We will be coming back here next time! Thank you for the wonderful stay!

"excellent service"

5
27/04/2017

I couldn't have been more pleased with the service. they were in the middle of construction and it was still wonderful stay. We were given extra a mad his for being gold members and that was assertive for the kids. Pool area extra plus

"Road trip"

5
20/04/2017

Great beat western. An older property but the room have been redone. The lobby is under renovation now. Room are clean and all have outside doors. This bestweateen is only one floor. There is a guest laundry

"Nice Hotel in St. George"

4
19/04/2017

Room was nice, staff was nice. We stopped here on our way down to California. The staff was very helpful and the rooms were clean, and quiet.We arrived late so we could not swim, but have swam here in the past. They main entrance was under a remodel, but it was still easily accessible.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for staying with us again, we always love to see familiar faces! We appreciate you compliments, mean a lot to us. Thank you for taking your time to review us. Have a wonderful day! :)

"Stay away, bed bugs and dirty rooms"

1
19/04/2017

At my insistence, the manager issued me a 50 dollar credit off the room price for the following reasons: 1.Bed bug evidence in room 125 with fresh blood stains bed bug covers on top and bottom mattresses on both beds. 2. Moved into another room that was dirty and not cleaned properly a. Uncleaned bathtub b. Dirty bathroom floor c. un wiped vanity top d. really dusty and dirty mirror over desk e. totally clogged bathroom sink with NO water going down I had work to do for my meeting the next day and was unable to move hotels at such a late hour., or I would have. The manager came in and fixed the sink and cleaned the room again, and I insisted on a full no charge for the room but he agreed to 50 % off. 3. On another note, I needed relaxation when I arrived because I had some important work to do for my meeting, and the entire front of the hotel was ripped apart with noisy construction going on. I booked my room DIRECTLY with the front desk (not through 800 #) and was immediately upset that I was not told about the construction when I booked my room. I was so stressed that I hardly slept that night and was unrested for my business meeting the next day.

Sam W, General Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for your feedback. I apologize we did not meet your expectations. Our staff thoroughly inspected the room you moved out of. We pulled the mattress out, removed the headboard and properly inspected the entire room. Our staff is properly trained through an online training inspection process to detect any evidence of bed bugs. As you stated you believed because the mattress had a cover on it we have bed bugs. No blood or any evidence of bed bugs were found. We utilize mattress covers as a protectant rather than a reason for bed bugs. I am very sorry for the cleanliness issues. The room did have a smudge on the mirror, bathroom floor, and a small amount of soap from the dispensers on the shower wall. Please know these are not common occurrences and have been addressed with housekeeping. Again I am very grateful for you bringing these items to my attention. We hope you will give us another opportunity to serve you.

"Very clean"

5
18/04/2017

The rooms are small, but very clean and nicely appointed. The rooms include clock radio, coffee maker, hair dryer, flat iron and ironing board, refrigerator and microwave. Free Wifi that worked well. They even sanitize the TV remote. All the rooms are on ground level. Great location, three blocks from Main St. The desk provides beach towels for the heated pool and spa. The mattress was not firm. You can see construction from the street, but they are remodeling the lobby area and it doesn't impact the rooms at all. Staff was helpful and friendly.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for your wonderful review! We appreciate all of your complements towards the our property and team. Thank you for the big shout out to our awesome housekeepers that do their best! We hope to see you again in the near future! :)

"Fine place for a night, nothing special"

3
17/04/2017

Pretty standard lower end hotel. We chose due to the price, so I can't complain too much, but there are a few things that weren't up to par for me. Rooms: Bed, carpet, furniture was all fairly new and nice. This was a plus. The A/C wasn't very good, and we were hot for most of the night despite it being set to high A/C and the thermostat being turned almost entirely to cold. Wouldn't want to stay here in the summer if the A/C still isn't great. Entering and exiting the bathroom was very cramped, but the bathroom itself was fine. Wifi here was very slow in our room. We ended up turning wi-fi off and just using cell networks/phone hotspots because it was faster. The hot tub/pool area was somewhat small but seemed nice. We didn't get a chance to use them due to a late dinner, but the pool was a nice temperature when we dipped our feet in. Hot tub is indoors, which is nice for winter but kind of a bummer for the rest of the year. Breakfast was great, enjoyed having oatmeal, eggs, sausage, bacon, biscuits, and gravy in addition to the normal cold breakfast food served at most hotels.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for your feedback. I assure you that our team do there best to provide a lasting home away from home experience. I apologize that the A/C in the room seemed to not work very well. I have informed maintenance and we were able to get that fixed right way. Thank you for bringing this to my attention. Also we have checked our high speed internet. We do want to see you again and hope you give us a chance to provide a perfect experience for you.

"Remodeling so should soon be better"

3
10/04/2017

We took a family room that slept 6 which was extremely nice to have three queen beds together! Breakfast was good and service was friendly and thorough. The location was nice, you could walk around town easily.

"Friendly, functional, and close to the center of the city."

4
10/04/2017

I stayed here for a cycling event in St George. The room itself was fairly small, but I was solo, and not looking for a resort stay. The check-in process was easy and the staff was super friendly. I loaded up on free hot breakfast before the event. The selection of items quite wide, much larger than just a typical coffee and pastries. It was a few blocks from the main attractions in the city itself, and would be a suitable base for expanded trips in the area.

"First time in St George"

4
09/04/2017

For my first time staying in St George I found booking an available hotel particularly difficult because everything was booked up. I usually stay in a Hampton Inn, Holiday Inn Express, or similar but they weren't available. This place had availability and it was just fine. It's a small, quaint, old-style motor inn where you park in front of your door. The room was pleasant, bed comfortable, bathroom clean. The check in/breakfast area was small, but every employee I encountered was friendly and eager to please, so it was ok. The best part was I could easily walk from the motel to the "downtown" area where I ate at Twenty-five Main, Twisted Noodle Cafe, and George's Corner Cafe, and peruse the shops and parks. After seeing how spread out St George is, I'm very happy I selected this motel because I enjoy being able to walk places. And as a woman staying by myself, I felt quite safe. I would definitely return to this location.

"Nice stop for the night"

5
08/04/2017

The was a great little roadside stop. The rooms are spacious, beds are comfy and the staff is incredible friendly. The breakfast buffet is amongst the best you'll find and you are within walking distance of several great restaurants in a charming neighborhood.

"Least liked Best Western Hotel"

1
05/04/2017

Your legs hit the toilet bowl and door when you close the bathroom door. The parking is musical chairs. The window overlooks sidewalk, car/parking lot, and busy road. I have allergies and I requested no harsh chemicals or fragrances in the room, but they used an aerosol spray or similar, so the room it literally making me feel sick.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Your feedback is very much appreciated and I can assure you that the staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. ALL staff, managers and owners review ALL guest comments on at least a monthly basis. We want to see you again. I apologize for the issues you had during your stay. This winter we are going to remodel the bathrooms and make the bathroom area bigger. I apologize if it seems a bit small. We are in the downtown area where we are in walking distance from restaurants and shopping, making it convenient for our guest if they don't want to drive far for a wonderful meal. Also only 3 blocks away from our Historic Down Town where you can learn the history of beautiful St. George. Again I apologize about the room, I assure to you that front office has been trained to let housekeeping know when we have a guest that have allergies of any kind. I looked at your reservation and we didn't see any notes about any allergies. I apologize for the miscommunication. We hope you give us another chance to provide the stay you deserve.

"Great stay"

5
28/11/2016

We had to split our road trip into two days because of bad weather. This hotel was perfect for a clean, quite, comfortable place to stay. The staff was great. The room was just what we needed. Breakfast was perfect.

"No coffee in lobby!"

3
26/11/2016

We arrived in the afternoon. We expected to have coffee or tea in the lobby. There was nothing. This Hotel is one level and has minimum amenities. I would not stay here again. I have always liked BW and am a Rewards member but this hotel was below their normal standard.

"Great Place to Stay and Priced Right"

5
08/11/2016

Nice location and you can park your car by your room. The rooms are not real large, but they are comfy and very clean. Bathroom is quite small, but area outside of bathroom provides large mirror, hair dryer and gives you two areas to get ready from. The bed was very comfortable with a choice of pillows to fit your needs. It was very quiet there and we had a good nights sleep. The breakfast they provide is one of the best we have had, with hot choices, cereals, waffles, etc.. along with nice seating area. We would definitely stay here again.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for your wonderful review! We are so happy that your stay was accommodating. We are happy to let you know that we are going to do some major remodeling to our beautiful motel. This winter we are focusing on the exterior of the motel, next winter we will be doing the interior, and the bathrooms are on the list of remodeling. We are super excited about it! Thank you for enjoying our hot complementary breakfast. Thank you for staying with us, and we will be happy to have you as our guest in the near future! :)

"medical"

4
07/11/2016

This stay was unscheduled , we stay at this location a lot. It was my first choice when i needed a room. They were happy to see me and provided excellent service.Only downside, My wife stayed at a medical facility , i stayed in a comfortable motel.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
I apologize for your unscheduled experience. We are always happy to see you and your wife. We understand how hard it can be to be away from loved ones. Thank you for staying with us! Hope you have a wonderful day!:)

"Consistently outstanding value"

5
07/11/2016

I have stayed here in the past when visiting St. George. I enjoy the unique southwest architecture of the building and the convenient parking right outside your door. The pool area is great and the breakfast is an added feature to start the day. The staff is very helpful and friendly. It is conveniently located near several restaurants and tourist spots. I will be back.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for taking your time to give us a 5 star review! We are happy that you enjoyed your stay with us and hope that you continue enjoying your stays with us in the future. We do our best to provide a lasting home away from home experience. Also we look forward to provide our guest with superior personalized customer service that you deserve. Thank you again for staying with us, we look forward to see you again! :)

"Great place for overnight "

5
02/11/2016

We stayed in St George on a trip to Zion National Park. It was clean and offered a great breakfast. The place was full but it was very quiet. It was convenient for getting to the park. I would stay here again without a doubt.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
We look forward to see you again! Thank you for your wonderful complement towards the property and staff. It means a lot to us! We are happy that you enjoyed your stay with us. Have a wonderful day. :)

"Nice place to stay the night"

5
31/10/2016

We needed an extra room and they made sure there was one, front desk help was very accommodating, and helpful Close by many different places to eat or go to a store It has a swimming pool not very big, but enough to cool down in and swim some

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for taking your time to review us! We are happy that we were able to accommodate an extra room for you. We do our best to provide the best customer service with what we have. Thank you again for staying with us, see you soon!:)

"great stop over spot"

5
28/10/2016

Stopped through on the way to California. Friendly, helpful staff. Nice area, great bed, very good breakfast. There are many restaurant choices in the area within walking distance as well as by car. Beautiful scenery.

"Not up to Best Western standards"

2
27/10/2016

This appears to be an older motel that has been renovated and while the rooms are clean and well maintained they are not up to the standards that we expect from Best Western Plus properties. The free breakfast is a full breakfast but once again lacks the variety we've enjoyed at other BW Plus properties.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for taking your time to review us. We appreciate your feedback as it helps us strive to improve. Thank you for the compliments of cleanliness and work order of guest rooms. I apologize we didn't meet your expectations. Our goal is to provide a lasting home away from home experience for our guests. We remodel our rooms frequently to keep up to date and above Best Western standards. We do upgrade our hot complimentary breakfast quite often. Our breakfast includes: scrambled eggs, bacon, sausage, biscuits and gravy, build your own oatmeal and build your own yogurt with 6 different topping options, 3 different types of cold cereals, 2 different flavored waffles, 2 different types of muffins, wheat bread, white bread, sweet/ savory bread, 2 different kinds of bagels, english muffins, fresh cut oranges, whole apples, orange juice, apple juice, milk, skim milk and Seattle's best coffee. Also we do provide gluten free options and dairy free options upon request. It is our hope you will give us another opportunity to serve you.

"Very Clean"

4
27/10/2016

The room was cleaner than most, not that stuffy smell. The sheets were clean and crisp, towels nice and white. The mattress was lumpy and could probably be replaced. The pillows were good though. I would stay again.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for your review. We have wonderful housekeepers that do their best to keep everything spotless, thank you for noticing. Also I apologize if the mattresses wasn't to your liking, we provide pillow top mattresses. Thank you for bringing this to my attention. Thanks again for staying with us. Have a wonderful day!

"Hotel Satisfaction"

4
26/10/2016

We were very satisfied with This Best Western, service, and comfort. Wasn't happy with the fact that just because it was their busy time, they would not offer or honor their senior/AARP discount. The beds were comfortable, rooms clean, service was very good.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for taking your time to review us. We are happy that we were able to provide the service and comfort that was to your liking. I apologize that the senior/AARP discount wasn't available at the time you stayed with us. We will love to have you stay with us again and we guarantee to honor that discount for you that you deserve. Thank you again for staying with us. Have a wonderful day!

"Pleasantly surprised at appearance/cleanliness/friendliness of facility"

4
24/10/2016

Good place to stay - just not on a busy weekend - rates are a tad elevated. Decent continental breakfast. Bring your own shampoo - I hate those dispensing units on the wall in the shower. Facility was nice, neat and tidy.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for taking your time to review us. We appreciate your feedback as it helps us strive to improve. I apologize that you didn't enjoy the dispensing units that hold the shampoo/conditioner/shower gel in the shower. If you don't mind me asking what was it that you didn't like about them? Again your feedback is very important to us. Thank you for choosing to stay with us. Have a wonderful day!

"Bacon!"

5
22/10/2016

We spent one night here before moving on to Zion Park. For 6 of us we got a comfortable room with three queen beds at the back of the property /downstairs from the main platform/. For us, Ontarians from Canada, the inn had a special southern feel to it and we liked it. There was a basic but nice pool and hot tub as well. Price - can't be beat. 140 USD all included. Great breakfast in the morning with all the basics plus bacon! Tasty and well prepared. That was the first time in our travels that we enjoyed bacon at continental breakfast. Maybe it was special because it was Sunday morning. We would recommend this Best Western Travel Inn to other travellers.

"Affordable, pleasant stay"

4
18/10/2016

This place was pretty nice. Within walking and driving distance of many restaurants. We used this as a base for Zion Nat'l Park, within a couple hour's drive. Cheaper than many of the hotels closer to the park.

"excellent"

4
16/10/2016

The bathrooms are too small. There is little room around the sink area. My husband has trouble raising his arms at the sink because the wall is too close to the sink. Regardless, we choose to stay at the Travel Inn in St. George. We appreciate the facts it is one story and we are able to park our car in front of our room. The staff are all very helpful . We love staying here!

"A Comfortable, Reasonably Priced Place"

4
15/10/2016

Our room was comfortable, clean, and reasonably priced given the demand for rooms in St. George during the Huntsman Games. Staff was helpful and friendly. Complimentary breakfast was good. Our room was on the lower-level, back side of the hotel and exposed to the afternoon sun. The A/C kept the room comfortable during our mid-October stay, but might be marginal during pear summer heat. Also, rooms on this level have a lower than normal ceiling (7 feet or possibly less). It was OK for me as a 6-footer, but taller persons might be uncomfortable. I would stay here again were I to visit St. George in the future.

"Fine for a night or two!"

3
12/10/2016

My wife and I needed an overnight stay in St. George on a Saturday during the Huntsman World Senior Games. We considered ourselves lucky to score a room at a reasonable price at this centrally located motel. The room was clean and comfortable and the staff was friendly. Breakfast was included and the selection of breakfast items was adequate with the best being the waffles and the coffee. The only complaint was the small vanity area and a very small bath/toilet room with a door that took great effort to close. Overall, I can recommend this Best Western property for a short stay of one or two nights.

"Moderate price matched the quality of my stay."

3
10/10/2016

This is the least expensive of the three Best Westerns in St George, Utah. I stayed just the one night, arriving late to find a clean, fresh room with everything in order and nicely appointed. The sigle story 'court-style' motel has a friendly staff, off-street parking and two charging stations for electric cars... a forward thinking accomodation. My quick breakfast was fine and the breakfest room small but ok for the small motel. My only complaint was an outside air conditioner or other mechanical device (ice machine perhaps?) that cycled on and off periodically throughout the night. This however may have been to the location of my room that was right next to the motel office. Ask for a higher numbered room away from the motel office when reserving.

"Staff went out of their way looking for husband's cell phone"

5
09/10/2016

We arrived at the St. George Airport, and stayed the night at the Best Western Travel Inn as it was late after the flight and picking up the black rental car. The night clerk was very professional. The breakfast in the lobby was good the next morning. After we had already checked out of our room and were loading the car to begin our 1,000 mile+, 10 day vacation- one moment my husband had his cell phone, and the next moment he didn't. We both searched the rental car inside and out and the trunk..no phone. We asked the maid staff if we could get back into our former room, in the midst of their cleaning. We searched it twice, and the maid staff helpfully searched it twice again. Still no phone (which was on airport mode so we couldn't call it). The staff volunteered to search the ice room, and looked over the parking lot and around the car. Still no phone. The breakfast manager looked around the lobby, no phone. This all took about 1/2 hour. My husband then had a "eureka" moment and again searched the compartment under the car radio-the phone (black on black) was lodged up sideways against the panel, and when originally searched had seemed like part of the compartment. We really appreciated the concern and cheerfulness of the staff, who all the while during the search had their daily routine disrupted. We left St. George with a very good feeling toward the Best Western.

"Quiet, friendly and convenient"

5
09/10/2016

I've stayed here for the Huntsman Sr Games for the past 3 years and have enjoyed my stay each time, which is why I return. The rooms are clean and the staff is very friendly. Really enjoy the whirlpool, also! The location of the hotel is within walking distance to many restaurants so it is not necessary to always drive to one.

"Best Western, St George Utah"

5
09/10/2016

Excellent motel, very quiet and clean...nice breakfast as well. The motel is very close to the downtown area which features several restaurants. It sits across from some red rock ledge which you do not see in Ohio. A very pleasant experience indeed.

"Good Place"

5
05/10/2016

Helpful Staff, central location, Great Breakfast. Good Amenities. Comfortable Beds, Clean rooms, Nice patio to sit and visit with friends. Overall would stay here again on our next trip to St. George, UT

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for taking your time to give us such a good review! We appreciate all of your wonderful complements. We will love to have you as our guest again!:)

"Good Expericance"

4
05/10/2016

Recommended, would stay here again when I visit St. George, UT. Very comfortable place to stay. Helpful Staff, offered good information on local attractions, and directions to various events. Good Wi-Fi service, Very good Breakfast.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for recommending us, it means a lot! We appreciate that you chose to stay with us. We will love to have you as our guest again!:)

"Enjoyed our stay"

5
04/10/2016

Always clean and comfortable bed. Have stayed several times to attend nearby Tuachan Amphitheater. Breakfast is always a good start to the day with many choices. Office and Service staff always friendly and helpful.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for taking your time to give us a wonderful review! We are happy to read that you enjoyed your stay with us! Thank you for all of your wonderful complements! Have a wonderful day!:)

"Great place!"

5
28/09/2016

Even though this property isn't "new," I want to say it was the best one I've stayed at in years (yes - I said "years")! Breakfast was better than any others I can remember. The beds and TV appeared to be high quality and the room was very clean. The best part of the experience was the friendliness and attention from the motel staff. I couldn't recommend a better place for the money in the entire St. George area.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for your kind review! Happy to read that you enjoyed your stay with us! We appreciate all of your wonderful complements! We will love to have you as our guest anytime!:)

"Best Ever Hotel"

5
28/09/2016

Fabulous hotel, beautifully decorated and maintained. Sarah is wonderful and the cleaning staff is great. Very friendly people and I wish this hotel was closer to my home (2000 miles away). I can't say enough good about this hotel.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for your fabulous review! We are happy that you chose to stay with us. Our purpose is to provide a lasting home away from home experience. Thank you for your wonderful complements! Can't wait to see you again!:)

"Best Hotel Stay"

5
27/09/2016

This was the best hotel we stayed in on our vacation. Fabulous and friendly staff, especially Sarah. Super clean, comfortable and well decorated. Can't say enough about how nice it was. Clean room, good location, good food, Sarah and cleaning staff were super friendly.

"Small rooms, but such a cute motel!"

5
25/09/2016

This was such a cute little motel! Although the room was very small, it was so tastefully decorated and extremely clean that we didn't mind it. It reminded us of the type of motels that we used to stay at back in the 60s when we were growing up. The bed was very comfortable and the breakfast selection was great. I loved that they packaged their own yogurt in little cups and had different toppings to put on it. There are only 31 rooms and it is a one-story motel, so we were able to pull up right in front of our door. We only stayed overnight, so we didn't get to check out the pool, but we did see that they had a hot tub in a separate indoor room. Adorable motel!

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for your wonderful review! We are happy that you enjoyed our adorable motel. We do our best to keep everything in tip top shape while creating a happy environment for our guest. Thank you for choosing to stay with us, hope to see you soon!:)

"Great Experience!"

5
21/09/2016

We stayed at this hotelat the beginning of our journey, September 12, 2016. We arrived after 9 pm. Mr. Ishwar was very helpful, even suggesting we park our motorcycle in a slot right in front of the lobby, to keep an eye on it. The room was spotless and smelled great. Very quiet, we were able to have a restful night. Breakfast was great! Eggs, sausage, bacon, of course waffles, biscuits, etc. Everything looked fresh and the place was very clean. We decided to stay here at the end of our trip Sept. 19, 2016. Mr. Ishwar was very accommodating. I misplaced my Kindle, and when I searched for it, Mr. Ishwar had already found it and placed it in the safe.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for taking your time to review us! We are happy we were able to provide superior customer service for you. We do our best to provide a lasting home away from home experience. Thank you for staying with us! Hope to see you soon:)

"Nice Experience"

4
20/09/2016

We are on an extended road trip and arrived in St. George later than expected. Being Sunday there were few restaurants open. The desk clerk spent quite some time helping me find a restaurant. Check in was quick and accurate. The rooms were on the small size with a large screen tv, two queen beds. The bathroom was also small with the sink outside. Bathroom amenities were standard. Wifi was fast. Breakfast was the standard hotel breakfast. We would definitely stay there if in the area again

"A very nice Hotel which was styled like a Motel"

5
18/09/2016

All Brand new. New concrete driveway, New painted building, carpeting. Safe parking, in historic part of town. Very nice staff. New redecorated rooms with beds, tvs, showers, decorations. Handicap Accessable. Lots of towels and soap. hair dryers. I had a 2 queen 1 full bed suite. staff very polite , breakfast was standard but freshly made.

"Impressed! for the money, clean, cute, great breakfast"

5
18/09/2016

Im pretty picky. I usually wont consider less than a four star hotel, but this is a baseball tournament trip, so I have learned we need to cut the cost. I paid such a great price for a beautiful place with fresh paint, flower pots, the carpet looked new, the room was very large, and the FREE breakfast was great! I will stay here again when we are in St George for sure.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
We are happy that you enjoyed your stay at our cute motel! We have wonderful management that do their best to keep everything in tip top shape. Thank you for taking your time to give us a wonderful 5 star review, it means a lot to us! We are excited to have you as our guest again!:)

"Great Value"

5
16/09/2016

Ended up staying 2 night at the beginning of the 2 week trip and 3 nights towards the end for a total of 5. Easy drive to Zion NP but there are towns that are closer but not at this price which was $65 mid=week. Plus an excellent free breakfast. Nice outdoor pool. Room are outside entrance. The room I had was very good. Room 120. This hotel is in the center of St. George and 2 minutes from the interstate. St. George is a big town and has everything you need.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for taking your time to give us a 5 star review! It mean a lot to us knowing that we are able to provide the best for you. Thank you for all of your wonderful complement, and we hope to be able to serve you in the near future. :)

"Clean, Comfortable, Professional, Meets the budget too!"

5
15/09/2016

This is a great property to stay at because it has all the things I look for when traveling. Clean, Comfy, Staff is Knowledgeable about the area and Professional. All within the budget I have to work with. I plan on using this hotel property again when in the area and highly recommend. There is plenty of shops, eats and treats within walking distance or you can drive down a few blocks as well. Great Job to the BW Team!

"Very clean"

4
13/09/2016

Very clean and comfortable. Bed was wonderful. Staff was very helpful and friendly. Breakfast was pretty normal but it was all we needed or wanted. The pool was very inviting. Location was easy to find. Even though on Main Street we never heard road noises. I would stay here again.

"Good Value, Clean & Pleasant Stay"

4
10/09/2016

The property is a one story motel arrangement set up in a U-shape. The office (which houses the registration & breakfast areas) is at the end near the street with the pool area (including an indoor spa) set at the opposite end of the U-shape. You are no overwhelmed when you pull in but you can park in front of your room. Remember those days??? A bit old fashion but it quickly became FUN. Check in was painless. The room was nicer than expected. There is a small refrigerator and microwave. We did have a bit of A/C noise. The bed was comfortable. The linens and bedding were clean. Indeed the entire property was clean. Easy access to the amenities in town. Our room was a few rooms back from the street. We did not experience any highway (street) noise. Wifi was good. Coffee was provided in the room. The complimentary breakfast was average for a free hotel breakfast. I would point out that the breakfast service and the eating area were well kept. All staff members were friendly and helpful. For the price paid for our room, we felt we received a good value. We would definitely stay at this property again should we have reason to visit St. George.

"Best Western is My Choice of Hotel"

5
09/09/2016

As a rewards member I always look for a Best Western when I travel. I stayed at least 20 nights at Best Western Hotels across the country this year. Only in one did I have a bad experience. This one in St. George rated high as just about all BW do. The young woman at check in and check out was very pleasant and helpful. The room was perfect. Five stars for me.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for being a loyal Best Western rewards member! We do our best to provide superior customer service for our guest. Our purpose it to provide a lasting home away from home experience. I'm happy to read that we were able to provide a pleasant and comfortable stay for you! Thank you for taking your time to give us a 5 star review! We hope to see you again soon!:)

"We love this place"

5
08/09/2016

The desk clerks were very helpful in directing us to a good place to eat and what to see. The room was clean and the beds were nice. They have a great breakfast and I love to be able to park my car close to my room. I have stayed here many times and will continue to stay when in the area.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
We love our frequent guest as they become family to us! Getting to know our guest more the more we can provide personalized customer service. Thank you for choosing to stay with us! It means a lot to know that you will return and enjoy another wonderful stay! :)

"st george utah best western travel inn"

5
06/09/2016

all employees at this property have excellent service skills. Debra from the front desk came to our rescue and was able to fix ja security alarm failure in our car. it was a holiday and we were looking at having to stay over if she hadn't come to our rescue, great attitude and service. thank you.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
We are so glad that we were able to help solve the car problem for you! We do our best to provide the best service for our guest. Thank you for taking your time to review us! We hope to have you stay with us again!:)

"Red Tile Roof, outdoor pool"

4
31/08/2016

This is a very cute motel, designed in the 50's and extremely well kept. Our room was spacious and comfortable. There is a nice outdoor pool, you can park at the door, and the room rate surprised us. You can walk to some nice restaurants, The breakfast was far above average with many pleasant touches. This is a very nice place to stay. We loved it.

"Great Stay!"

5
29/08/2016

Easy to find and convenient location. All staff were pleasant and accommodating. Clean, comfortable rooms. Beds and pillows were cozy. Fast internet, no problems. Breakfast was very good, lots of options. Pool and hot tub were a blast!

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for taking your time to review us! We appreciate all of you wonderful complements, it means a lot to us! We hope that you will return for another great stay! Have a fantastic day!:)

"Clean rooms and friendly staff"

5
28/08/2016

Would stay here again without question. This is an old-style, U-shaped motel building with great upgrades to the rooms and lobby. The free breakfast offers a complete range of cereals, breakfast meats, toasts, eggs, make-your-own waffles, muffins, etc. The room had a wide-screen, flat panel TV with tons of stations. Free WiFi that worked! The staff was very friendly and had suggestions for dining.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
We can't wait to have you as our guest again! We are so happy that you enjoyed your stay with us! We have wonderful management that teaches our employees wonderful core values and the values are... Superior Personalized Customer Service, Consistent Quality, Cleanliness & Value, Loyalty to Guest, Employee, & Community, Honesty & Integrity and We Care! Our purpose as a Best Western family is to provide a lasting home away from home experience, and we do our best to succeed. Thank you for taking your time to write a wonderful review for us. Have a wonderful day!:)

"Nice to have a one-story motel for a change"

4
27/08/2016

Since most motels don't have elevators, you generally have to choose between climbing stairs and having tromping around over your head. Fortunately this motel is one story so we didn't have to make that choice. It was clean and comfortable, and conveniently located near the interstate, but I should warn people that the northbound turn off the interstate onto the main drag is VERY CONFUSING, especially at night when it is hard to see where the road is going. You end up on the left side of the street, which is very unusual and disconcerting to a new visitor. So watch out for that if you are heading north.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for staying with us! I apologize for the confusion on the interstate. We are happy to read that you like the convenience of our motel. We are only a mile away from the highway, also we are in walking distance of 5 local restaurants also shopping! Thank you for taking your time to review us! Have a wonderful day!:)

"Nice for the price..."

5
23/08/2016

This hotel offers rooms with 3 queen beds (sleeps 6) and was well located in central St George. Within walking distance of several unique shops and eateries! The feeling of a charming old down town is all around you. Staff was very friendly and there when you needed them. Nice pool and great breakfast. Would recommend to anyone.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
I'm so happy that you were able to have the full experience of our charming city St. George. I do love the history of our beautiful place, and you are able to learn more about it with free tours located in downtown St. George that is just 3 blocks away from us and we provide a free map guide at the front desk. Thank you for taking your time to review us! We hope to see you soon. :)

"Quiet and Comfortable"

5
22/08/2016

We were tired after driving all day and looked forward to a good rest. Our room was clean,very comfortable and quiet.We got up in the morning and made coffee in our room. We went to the office and I was so happy to find my favorite yogurt to go with cooked oatmeal. The dining room was not crowded so we did not have to compete for space. The receptionist was very helpful and friendly. The check in and check out process went very smoothly.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
We are so happy to read that your stay with us went smoothly. Also we are glad that you enjoyed our complimentary hot breakfast that we provide. Thank you for choosing to stay with us and we hope to see you again in the near future! Have a wonderful day!:)

"Pleasant Surprise!"

5
11/08/2016

Made a last minute reservation while on the road. Pleasantly surprised when we checked in. Professional & friendly staff made us feel welcome immediately. Without a doubt the best value for our $$. A clean simple room with everything we needed for travel. Several good restaurants nearby. An overall excellent experience. Highly recommend this for travelers looking to stay 1 or 2 nights.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
We are so happy that we were able to surprise you! We do our best to make each guest enjoy their stay. We are thankful that you highly recommend us, it truly means a lot! Thank you for choosing to stay with us. We can't what to have you as a guest again!:)

"Great Surprise"

5
04/08/2016

From the outside view I was not expecting the rooms to be a nice as they were. Rooms were clean and nicely decorated. The breakfast was nicely done. One of the nicest hotels we stayed in on this trip.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for staying with us! We are happy to read that your stay was a great surprise! We will be happy to let you know the we are in the planning process of renovating our motel, we are excited to show guest for what we have in store. We do our best as a Best Western family to work together and keep everything in tip top shape. Thank you for taking your time to review us and have a wonderful day!:)

"A nice surprise"

5
31/07/2016

We saw the outside and thought it may not be what we expected but what a wrong thought as it was much better possibly better all the hotels in St George. The Smile when we came in to registered meant so much. The room was such a delight. The town has some of the best restaurants.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Wow what an amazing review! Means a lot to read that we are possibly better than all the hotels in St. George, what a wonderful complement! We are always happy to have you as our guest! Hope to see you soon!:)

"Best western inn"

4
27/07/2016

Best Western inn was a good choice for us! We were with 6 friends, making a one month road trip. We wanted to visit Zion and Bryce. We slept with 6 in a room which i believed was okay (price-quality) The first morning we wanted to get up more early than breakfast hours, so one of the staff members agreed that we could have our breakfast a bit earlier, that was great! Breakfast was good, with enough choice. The staff helped us with all our questions or problems. We were also very glad with the swimming pool, that gave us a little refreshement after the walks in the beautiful national parks. Thanks for the great stay!

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for staying with us! We are so happy to read that your stay with us was accommodating to your liking. We do our best to make each guest stay special because we value our guest. Thank you for taking your time to give us a wonderful review! Hope to see you soon!:)

"Simply amazing"

5
24/07/2016

This motel is small and simple but simply amazing. It is old but is in spotless condition. We stayed in a family suite that had three beds. It was very, very comfortable. The bathroom was small as others have stated, but it was also spotless as was everything else. Breakfast was good and the staff were outstanding. We walked to dinner downtown which actually turned out to be a hot walk even though it was late in the evening. Would probably drive next time. If I ever find myself visiting St. George again I will strongly consider staying here.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
We can't wait to have you as your guest again. We always love to see familiar faces as they become family to us. Thank you for all of your wonderful complements towards the property and staff, we do our best to keep everything in tip top shape. We are happy to let you know that we are in the planning process of upgrading our simply amazing motel. Thank you for choosing to stay with us, have a fantastic day!:)

"Right on the main drag, older building with clay tile roof."

3
22/07/2016

They were booked solid. We asked why that was. Well this was Friday night, mid-July and this is the nearest city to Zion National Park. They could not refer us to any other hotel, but she looked again and found they had a cancellation. It was a family room and a bit pricey for this hotel but we were tired and took it. The room was located around the corner and in back, a basement level room. Clean enough, but being a family room, the two of us had two queen beds and one double bed. We thought about sub-letting the other two beds to someone off the street. LOL We also had to park our car on the street. Strangely enough, there was a single family home located just in front of our hotel door (the only house on the block). When we got up in the morning they had a lawn sprinkler on and it was spraying the sidewalk in front of our door. We had to gingerly avoid getting wet. Breakfast was included with the room, but it was terrible. Supposed to be hot, but everything was cold including the biscuits and gravy, scrambled eggs...did they forget to heat them up? Coffee was okay.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for taking your time to review us. We always appreciate guest feedback as it helps us strive to improve. I am happy that we were able to provide a room for you. Most of the hotels in St. George was sold out because of the holiday. We apologize that you parked in the street, we do provide a large additional parking area on the same level as your room, I'm sorry for that misunderstanding. The house that is near the rooms is our offices for management. We have installed grass and a gazebo with seating area for our guest to use. Our goal is to provide a place for families/groups or any of our guest to have a lasting home away from home experience. I apologize for the breakfast experience that you had, I have notified the breakfast attendants about the problem that you have encountered. I assure to you that we have high standard when it comes to our guest safety. This is NOT a common problem and thank you for bringing this to my attention so we can prevent that from happening in the future. We hope that you give us another chance to give you a perfect experience.

"Nice Stay in St George UT"

5
20/07/2016

We've stayed here before, always on way home from a car trip. This was our last of 9 nights. Room was comfy, clean and shower worked great. The pool towels provided were better than most. The breakfast was very good - eggs, bacon, biscuits and gravy, not to mention the waffles found everywhere.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for taking your time to review us! We always appreciate feedback from our guest. I am very happy to read that you enjoyed our hot complementary breakfast, we just recently upgraded and we love it! Thank you for staying with us and we hope to see you soon!:)

"Great location"

5
16/07/2016

This is an older hotel but it is very well maintained. This hotel is spotless inside and out. The staff is wonderful and breakfast was very good, the rates are very reasonable. It is close to downtown and many very good restaurants

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for taking your time to give us such a wonderful review! We really appreciate guest feedback as it helps us strive to improve. Thank you for all of your wonderful complements towards that property and staff. We do our best to keep our motel in tip top shape. If you have any ideas on how we can improve, let us know. We love feedback! Thank you for choosing to stay with us and we hope that you choose to stay with us again in the new future!:)

"Comfortable but small rooms - good for short stays"

4
13/07/2016

This is our second time staying at this BW. My only complaint was that the HD channels on the TV were not working. Hopefully, they will address this before your visit. Rooms are small but the price for the stay is very economical, considering breakfast is included.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for taking your time to review us, we appreciate guest feedback as it will help us strive to improve. I apologize about the HD channels not working at the time you were staying with us. We were switching companies which is why the HD channels were currently down. Also I am happy to let you know that we are in the planning process of upgrading our motel, and we are super excited about it. We do hope that you will stay with us again in the near future. Have a wonderful day!:)

"St. George's Best Kept Secret"

5
05/07/2016

Awesome place. Well cared for, tastefully updated 50's era motor inn with modern technology built in. They even have a Tesla car charger! The gals who welcomed us were polite, enthusiastic and knowledgable about the area. Zion National Park was a short drive away. Old St. George is delightful. So much to see and do. We were so impressed that we stayed another day. I could have spent a week there and would have plenty left to do for several return trips.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for your AWESOME review! We had a wonderful time having you as a guest! We do our best to keep everything up to date, we are in the planning process to upgrade our wonderful motel which is super exciting! Thank you for all of you amazing complements it means a lot to us. We will be happy to have you as our guest again!:)

"Quiet place to stay"

4
05/07/2016

We had a quiet stay. The staff was friendly and helpful. The internet worked great. Our room was clean, even though it looked like it could use a little updating. Our bed was comfortable. A little high priced for the value, but a good place to stay.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for choosing to stay with us. We appreciate your feedback as it will help us strive to improve. We are happy to let you know that we are in the planning process of upgrading our wonderful motel. We do our best to keep everything up to date so we can provide a comfortable experience for our guest. Thank you for taking your time to review us. We hope to have you as a guest again in the near future. :)

"Great Value!!!"

4
04/07/2016

This is a very clean, well run motel with everything a traveler needs, including parking right outside your door. Excellent, caring staff and great prices. Beds are comfortable, air conditioning works great, in-room coffee as well as coffee in the lobby and a nice little breakfast. Nice staff and other guests, as well.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for taking your time to review us! We appreciate all of your wonderful complements towards the staff and property. We do our best as a Best Western family to provide a great experience for our guest. I am happy that you chose to stay with us, and we hope that you continue to stay with us!:) Thanks again and have a wonderful day!

"A gem well kept!"

4
23/06/2016

Well kept small one floor/motor type hotel with easy access/one floor only to major highway where from I had to travel for the day (to Las Vegas) and the university where I had a meeting. Small outdoor pool that's perfect to you relax and great dedicated, very helpful staff even the room was a bit small for 2 people!

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for choosing to stay at our "gem". We have a wonderful management that do the do their best to keep everything up to date. We are actually in the planning process of remodeling, we are super excited! Thank you for reviewing us, and we hope to have you as our guest again. :)

"Great Quality for the Price"

5
22/06/2016

This is a great little hotel in St. George. Don't let the size fool you, it just means you get more personal attention from the employees. This is where I always choose to stay in St. George. The breakfast is good with a nice variety of items, both hot and cold. The rooms are very clean with plenty of towels. A shout out to Carina B. and Eva H. for keeping our room spotless! Emily P. was so sweet at the front desk. The bed was very comfortable and just what we needed after a day of hiking in Zions Nat. Park. The pool was clean and inviting. You are also right in the middle of several things to do in town. I have recommended this hotel to all my friends and will return again myself!

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
WOW! What an amazing review! Thank you for the shout out to our wonderful employees! We are lucky to have them on our team. It's very important to us that we provide a comfortable and happy experience for our guest. We appreciate your wonderful complements. We thank you for recommending us, it truly means a lot to us! Thank you for your feedback, and we can't wait to see you again!:)

"Very Nice Place to Stay"

5
21/06/2016

The hotel is very clean and well maintained. It is an older property so there are a few minor things that could use a little paint or repair but overall everything worked fine and everything was kept clean

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for reviewing us! We always appreciate feedback as it helps us strive to improve. We do our best to keep everything up to date. We are in the planning process to remodel and we are super excited about it! Thank you for staying with us, we hope to have you stay with us again. Have a wonderful day!:)

"Great Stay"

5
20/06/2016

Great stay for a great price. Breakfast had a wide variety of selection, and the food was tasty. Room was very clean, and the bed was comfortable. Employee at front desk and reservation did a great job to get me set up for tickets at Tuacahn - she was awesome

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for staying with us, we love having you as a guest! We are happy to read that you had a great stay. Thank you for all of your complements, it means a lot to us. Thank you for taking your time to review us. Have a fantastic day and we hope to see you soon. :)

"Don't let looks deceive you!"

4
20/06/2016

Although this looks like a small "Mom and Pop" motel the rooms have been extensively renovated. The decor was great, the bed was comfortable, there was plenty of light for those that like to read and two comfortable chairs. The breakfast was good with lots of choices for either a hot or cold meal. The staff were all personable and helpful. Cheerfulness counts in my book. They have thought of everything too, including special towels (rags) to clean your bike, bicycle or boots with. Being so close to many national parks they are definitely thinking ahead. And I'm sure trying to protect their regular linens. I will be staying here whenever I am on my way to Salt Lake City to visit relatives. It's a great little place and centrally located.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for taking your time to review us! We appreciate all of your complements. We are so happy to read that we were able to provide an enjoyable experience for you. We will be excited to see you again! Thank you again for staying with us. Have a wonderful day!:)

"Great value!"

5
19/06/2016

This was the last hotel we stayed at during our 10-day southwestern vacation, and it was a great way to end the trip. The woman working the desk at check-in was very nice and gave us a list of nearby restaurants and services and made sure that we had what we needed for the night. The room was fine, your typical Best Western hotel room. All amenities worked as expected. Wi-Fi was good - we were able to stream Game of Thrones on our laptop (not HD but that is fine). Breakfast was included, and offered both hot and cold options. This hotel offers an excellent value for the price!

"we keep returning"

4
12/06/2016

It's not always easy to find room for a party of five, with a pool and a breakfast, in a comfy neighborhood, without blowing the budget. This property hits all those bases. This is the third year in a row we stayed on our Phoenix-Idaho trek with grandchildren. Breakfast is excellent, we had three beds, and the pool was fine. See you next year!

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
We can't wait to see you next year! We love having your family stay with us. I'm happy that our family room with a total of 3 beds (2 queens and 1 double) is a perfect fit for your family. Thank you for always returning. If there is anything we can do to better your stay with us, please let us know! We love feedback from our guest cause we are always finding ways to improve! Thank you for taking your time to review us! Have a wonderful day!:)

"Economically a Good Value"

4
09/06/2016

Stayed at the Travel inn in Sept. 2015 and returned in May 2016. Total of 5 nights. Good location, easy to get to off I-15. Quiet, very nice breakfast. Comfortable rooms. Friendly staff. Some decent restaurants with-in walking distance. Easy drive to Zion and then on to Bryce.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for taking your time to review us! I am happy to read that you have stayed with us a couple of times, we love to see our guest return! We love to get to know our guest so we are able to provide a wonderful experience with us. Thank you for your kind complements. We hope to see you soon!:)

"Won't be staying here again"

2
06/06/2016

After asking for a room that wouldn't require climbing stairs, we were given a room that required climbing stairs. On checkin after dark, the room was at about 90 degrees F. It took 2 1/2 hours to get it to cool down. It wasn't worth the trouble to stay here. I'll be staying elsewhere in the future.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. It looks like you had reserved a two queen room and requested a room on our lower level down by the street. The rooms on our lower level are our family rooms not two queen rooms. The Friday night you stayed with us we were completely full, thus making your request not possible. I'm sorry for this misunderstanding. If any guest calls the property about a special request we will certainly be able let you know if a certain request is possible. It looks like the front desk assigned you to room 120, which is closest to the street for the room type that had been reserved. I also apologize about the air conditioner not being on before your arrival. With the hot summer temperatures housekeeping is trained to turn on the air conditioner so the room is comfortable for each guest upon arrival. Waiting 2 1/2 hours for the room to cool down is not acceptable. I have spoken to housekeeping to remind them to turn on the air conditioners before leaving rooms. Again, I apologize and thank you for bringing these items to my attention. It is our hope you will give us another opportunity to serve you. If I can provide any assistance, don't hesitate to contact me directly at 888-590-2835.

"Great Staff"

5
06/06/2016

Our family has used this hotel twice over a 3 month period and have always had a good experience with the staff. Great breakfast provided. We will use it again on our next visit to the St. George area in another 3 months or so.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
We are so excited to have you again! I am so happy to read that you will always be returning! We appreciate your sweet complements towards the staff, we do our best as a family to work together to give each guest a wonderful experience that you deserve. Thank you for taking your time to review us! Have a wonderful day!:)

"Affordable and comfort at a Best Western"

5
06/06/2016

This property offers great rates for St. George area. Since its affiliated with BW you get a good quality stay for the value. The pool is nice and well kept and the hot tub is always working. I have stayed here quite a few times for work trips and they do a consistent great Job.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for always returning! We love our frequent quest as they become family to us. We appreciate all your wonderful complements, it means a lot to us. We are excited to see you again soon!:)

"Excellent place to stay"

5
04/06/2016

I usually do t do this. I have to say what a great spot this lodging turned out to be. The parking is good, location is excellent, staff are exceptional and I would go again. I visited local restaurants and they are excellent. The town is one I will be revisiting and staying at thus best Western.

"Look for Other Options"

2
02/06/2016

There are several hotels, motels and inns on St. George Blvd. at about the same price point so you may be more comfortable staying at another property. I traveled with my husband and we had a very small room, a queen room, maybe the smallest in the entire property. The wood paneling or dark wall paper made the room feel old, dark and cramped. The bedding was clean but not very soft. The bed was firm so that was good. The TV stand, desk, chairs and A/C took up most of the space around the bed. The bathroom was clean. I took a shower with the door open so I wouldn't feel so cramped in there. I moved the garbage can out of the bathroom since it was in the way. The AC was loud turning on and off throughout the night. The breakfast was average with a selection of hot items, pastries, oatmeal, juices and fresh fruit. There's only one table in the lobby for seating and additional seating in an adjacent room. I suggest staying at another property closer to the 15 so you'll be closer to freeway and your next destination, plus you'll have more comfortable accommodations.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for your feedback and I assure you that we take every review to heart. I apologize that we didn't meet to your expectations. We do our best to look for every way to strive to improve so we can make each guest stay as perfect as it can be. We are only located 1 mile away from highway 15, also we only blocks away from historic downtown St. George where you can explore the history of St. George. I apologize that the A/C seemed a little loud, we did have our maintenance fix the problem, thank you for bringing this to our attention. We are excited to let you know that we are in the planning process of remodeling the rooms and bathrooms as well as the exterior of the motel. We do our best as a team/family to make each guest leave with a smile and come back with a smile! We hope that you do give us another chance to make your stay as perfect as is can be.

"Good location"

4
02/06/2016

Very nice, older hotel. Clean, great location near downtown. Staff was friendly and very willing to help. Breakfast was OK. The room was comfortable. FYI: one story and you can park right in front of your room.

"Satisfied-got the value"

4
02/06/2016

I booked this hotel for a group of 5 adults and was totally satisfied with the space provided. There were hotels that we stayed during the same itinerary where we got a sofa with 2 queen beds even after booking the hotel for 5 adults.

"very positive"

5
02/06/2016

Very friendly and helpful staff and well maintained rooms. Staff keeps the individual guest in mind and goes out of their way to make everything right and comfortable. I would use this same hotel for every business trip and personal stay as well.

"Best little hotel in the west!"

5
01/06/2016

We enjoyed the service, the breakfast and the location. We were looking for a go to place to stay in SG since we are down there fairly often. We found it!! Even though it is a little old, it is well maintained and the staff was great :)!!!

"Quiet Hotel in St. George Utah"

4
01/06/2016

This is my fourth stay at Travel Inn. We like the convenient location near the Interstate yet within walking distance of many sites in town. My daughter commented to me at check out that when her head hit the pillow she was asleep within minutes because the mattress was so comfortable. She wanted me to get the same mattress for her bed at college/home. I also enjoy the larger rooms this hotel has.

"Small, nice and quiet"

4
31/05/2016

We stayed at this Best Western over Memorial Weekend. It's a small hotel so there weren't a lot of people which made it nice and quiet. The hot breakfast was decent, they even had real oatmeal with toppings you could add yourself. That was a welcome change from the normal breakfasts.

"the best western service is great"

5
30/05/2016

i always try to stay at a best western. I know that I will received the best service for the buck I have always been treated with the best respect and service. When I have been forced to stay at other hotels I usually come away disappointed but not with Best Western.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for being loyal to Best Western! We are grateful to have you as a guest. We do our best to give each guest a wonderful stay. We have a fantastic team/family here at the Best Western Travel Inn. We make sure that we have high standards for our guest and only provide the best with what we have to offer. Thank you for staying with us. Have a wonderful day!:)

"Travel Inn/Comfort Inn"

5
28/05/2016

The decor of the hotel gives you a feeling of home. Just 2 blocks down the street is the best restaurant in Utah (Georges). In fact Georges Restaurant served the best food I have ever eaten in an restaurant . Travel Inn and Georges puts you in Heaven. Check it out !

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for choosing to stay with us! We love our location here in down town St. George area. We are happy that we were able to provide a heavenly feel for your stay. Thank you for all your wonderful complement, mean a lot to us. We hope to have you as a guest again soon! Thank you for taking your time to review us. Have a wonderful day!:)

"Nice remodeled rooms and quiet"

5
25/05/2016

It looks like an ordinary hotel on the outside, but the inside of our room was spotless. You could tell this was an old hotel that was fully gutted and remodeled. Big screen TV, leather chairs, comfy bed and pillows, fancy metal lamps, fluffy towels, and even a liquid soap/conditioner dispenser in the shower. We also had a long table in front of a large mirror which made it easy when both of us needed to get ready at the same time. It was a quiet location set back from the street. It was also nice and dark inside the room without the annoying outside lights. I slept very well. I didn't have the breakfast, but it looked like a decent spread for a small hotel. We ended up staying 2 nights.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for your AMAZING review! I am so happy to read that your stay with us was comfortable and accommodating. We have a wonderful management and staff that do their best to keep everything up to date, clean and have a family feel environment so we will be able to provide a lasting home away from home experience. Thank you for your wonderful complements! We can't wait to have you stay again!:)

"Nice quiet place to stay"

5
25/05/2016

The location is convenient, and the office staff is very friendly. The room was clean and nicely decorated. The breakfast was very good, as always with Best Western. Our room was quiet, and I liked the fact that there was no second-story-noise above us. I would definitely stay here again.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
WOW! What a wonderful review! We do our best as a Best Western family to make you feel like your having a wonderful experience. Thank you for pointing out our wonderful location in down town St. George just blocks away from the historic down town, shopping and restaurants. We can't wait to have you stay with us again! Thank you again for time. Have a wonderful day!:)

"Clean and good for a passing through stay"

4
22/05/2016

The room was small but very clean. The entry to the rooms are from outside. You park your car in front of your room. The breakfast was fine. Good place if you are passing through for a one night stay. Priced reasonably

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for taking your time to review us. We are happy that your stay with us was accommodating and comfortable. Thank you for choosing to stay with us and hope that you stay with us again. Have a wonderful day!:)

"Disappointing"

3
20/05/2016

This appears to be a regular motel with some upgrades and a Best Western name applied to it. While the room was large, the bathroom was comically small, the furnishings were cheap and old, the a/c was noisy, there were no bedside tables or lamps and my coffee maker was covered in dust. It would have met my expectations of a higher end generic roadside motel but I expected more from Best Western.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for review us. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. I would like you to know we do have plans to remodel the exterior of our property this winter and then remodel the rooms the following year. Our last remodel was in 2011. We do have an additional breakfast seating room right behind the lobby.We have plans to improve the bathroom layout when we remodel, some of the bathrooms will have walk in showers rather than bath tub/ shower combinations.

"Very nice service but the AC is way too loud"

3
16/05/2016

The service is excellent. The only thing that make me to give it a 3 start instead of 4 is the old building. My family stopped here one night for our road trip in Utah. The hotel itself is the typical inn with basic room. The building is kind of old so the wall is so thin what my wife in next room can hear my son's coughing at night. The air condition unit is pretty loud so I had to turn it off before sleep time. The service, on the other hand, is excellent. Sarah the manager is very nice and friendly when we drop by for complimentary breakfast. She showed me how to use the waffle machine, acknowledged me of local hiking trails, and helped me to check the driving time to Arches. Very professional and helpful. And the complimentary breakfast is pretty nice. I like the waffle machine which you can make fresh waffle, and love the hot oatmeal choice with lots of condiment like raisin, coconut, nuts. I've traveled many places in west and east coast, but never seen hot oatmeal in breakfast. Is this a middle state thing? Love it.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for taking time to review us! We appreciate your feedback as it will help us strive to improve. I apologize that your air conditioner was being a bit loud, I did bring this up to my maintenance manager and he was able to take care of that right away. Thank you for bringing this to our attention. We are excited to let you know that we are in the planning process of upgrading the motel soon! I had a great time visiting with your family. I am very happy that we as a staff were able to meet to your expectations. Also we are glad that you loved our upgraded hot breakfast, the hot and ready oatmeal is new to our breakfast and not too sure if it's a state thing, what I do know is that we love it and it's delicious!

"trip to Andrew's"

4
15/05/2016

Our stay at St. George Best Western was just over night, however, the Wifi worked great, the room was clean and arranged nice, the bath room was split where the toilet and tub/shower were in a separate room and that could have been a little bigger. It was a little awkward getting in that space as the door didn't open all the way so we had to squeeze by the door to get in to take a shower

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for taking your time to review us! We appreciate your feedback as it will help us strive to improve. We have wonderful housekeepers that do a wonderful job of cleaning, we do our best to keep high standards for cleanliness. We are excited to inform you that we are in the planning process of remodeling the bathrooms so that it will feel more spacious. We are happy that you chose to stay with us, and hope to see you again! Have a wonderful day!:)

"High end motor inn"

4
13/05/2016

Super helpful staff, even have a laminated guide to find anything you might need in town along with its distance. Very clean hotel and well managed. Breakfast was good and there was plenty of seating for all of us to eat. Quiet location and great parking.

SarahD9454, Guest Relations Manager at BEST WESTERN Travel Inn, responded to this review
Thank you so much for choosing to stay with us. We do our best to make each guest have a fun and satisfying stay. Thank you for your wonderful complements towards the staff and property. We hope to have you stay with us again in the near future! Thank you for taking your time to review us. Have a wonderful day!:)

"A little disappointed..."

3
03/05/2016

We were in St. George just overnight and didn't want to spend a lot on a motel. This Best Western Travel Inn had some mixed reviews so took a chance on it. The room was very small, but clean. However, the sink was totally plugged and took forever for the water to drain. The pillows were too thick and made my neck ache, but the worst was that at least one of the pillow cases had not been washed. Another pillow seemed okay and at checkout the clerk did take a little off of our bill. Staff was very friendly and the breakfast was good.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. I apologize about the pillow case that appeared to not have been washed. I wonder if it may have been a stain that didn't come out during the wash and our laundry department missed it. All linens are changed on every bed every day. I will review with housekeeping in the morning the concern you had. The housekeeper that cleaned that room is an excellent housekeeper that has been with us over 5 years. We have never had any problems with her, but I will review what happened with her tomorrow morning. Please know this is not a common problem and I take your feedback very seriously. We have someone on staff 24/7 that can help with any concerns. We would have gladly switched you to another room or switched the linen for you. Maintenance was notified of the slow drain and they have already cleared it out. Thank you for bringing these items to my attention. We do appreciate your business and we strive to do our best to make each guest have a wonderful experience. We will love to have you back to give us a chance to give you the experience that you deserve. Thank you for taking your time to review us, we appreciate any feedback as it will help us strive to improve.

"Fast, Friendly and clean"

5
27/04/2016

Will definately be back to this hotel. Easy to get to, great staff. Clean rooms. Breakfast was well presented. Parking lot is well lit and close to rooms. Several restaurants nearby. We received a bag of chocolates at checkout, that was super cool. Strongly suggest this hotel.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for recommending us! It brings a smile to our face knowing that our guest is enjoying their stay. We appreciate all your wonderful complements towards the property and staff, we truly do our best to provide a lasting home away from home experience. Thank you for taking your time to give us such a kind review! Can't wait to have you stay with us again! Thanks again and have a fantastic day!:)

"Saint George stay"

5
25/04/2016

Great! We stay there frequently! Usually at least once a year. And we always enjoy it and keep coming back.... We are currently planning another stay at this same location. This is about all I have to say at this very moment.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you so much for continually staying with us! We enjoy having you here. We do our best as a Best Western family to make each guest have a wonderful experience. Thank you for taking your time to give us a 5 star review! It means a lot to us. Thanks again and we will see you next time!:)

"Not a "BEST" Western!"

2
22/04/2016

Not a $ 100.- room, too small and confined. The color scheme too dark, made this room even more claustrophobic. A big step into the room and an uneven height of floor between the room and bathroom not very "elderly" friendly. The bathroom very small with hardly any counter space. On day of arrival the pool was closed, opened later in the evening.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for your feedback, it is very appreciated and I can assure you that the staff and I use this information to do everything we can possible to create an enjoyable experience for you. I apologize for not exceeding your expectations. We strive to ensure that your stay is satisfying. Our pool was closed for resurfacing but it was open back up by 7:30pm. I'm sorry for the inconvenience. We did offer to move you to a larger two queen room for no extra charge, our offer was denied. We did give you a discount bringing the room rate under $100. We did the best we can to make your stay with us satisfying. Again we apologize, and we do hope that you will stay with us again so we can have a chance to make your stay with us enjoyable.

"BW St. George"

3
13/04/2016

Modest motel, one floor, off the main road in St. George, so convenient to everything in town. The room was plain, decor a little dated, but overall it was a comfortable room and a decent overnight experience. The bathroom was clean and the shower excellent. This is not a high end motel, but we enjoyed the stay and had no major complaints.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for choosing to stay with us! We are in the planning process of renovating our motel. We are very excited about it. I'm happy to read that your stay with us was accommodating. We really appreciate your feedback and it will help us strive to improve. Thank you for your time and we hope to see you again shortly. :)

"OLDER BUT NICE HOTEL"

4
11/04/2016

We stayed at the BW Travel Inn on our way to Zion. This is an older hotel, but nicely maintained. The rooms are well decorated and quiet. The desk clerk, Sam, was very professional and helpful. Sam offered great advice on the area as to what to see and do. The free breakfast was good.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for your wonderful review! We are only 45 minutes away from Zion National park. We are also in a great location in St. George down town area. We are very close to restaurants and shopping, which is always a plus! At check in we do offer more information for St. George so you will be able to have the full experience of our gorgeous city. Thank you for your time and we hope to see you again! :)

"Great Stay!"

5
10/04/2016

We have stayed here several times on our trips from Arizona to Turner Valley, and will continue to make it our destination in St.George. The central location makes everything easy to get to. The rooms are spacious and clean and the beds always comfortable. The staff make check in easy and enjoyable. Parking right in front of our room is a plus for unloading luggage. The pool is also a positive.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
You are such a sweetheart! We appreciate all your complements, it brings us joy to see familiar faces! We do our best with what we have. We are also in the planning process of renovating some of our property which is always exciting!! Thanks for taking your time to review us, and we hope to see you in the near future! :)

"Spring Break "

3
09/04/2016

We stayed at this inn Thursday April 7-April 9th. The room were basic but comfortable. The breakfast comes with room. The breakfast was good. Bathrooms are small. Were out most of our time in St George. The rooms are clean. I would stay their again but normally stay at high class hotels but all were booked.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for choosing to stay with us! We appreciate all your complements towards the staff and property, it means a lot. If you are ever in the area again we do hope to see you. Also if you have some time to explore, we are within walking distance to the Historic Downtown area where you learn more about the history of St. George. We offer pamphlets at the front desk that gives you a map and guide for the historic experience. Thanks again and hope you have a fantastic day! :)

"Exceptionally Good Stay!"

5
07/04/2016

The room was large, and everything was very clean! The bed was comfortable, and the wifi was quick and easy! Staff were very good, and the hot breakfast was surprisingly good! The pool was open, but we didn't use it! The area was very safe and convenient. The price was very reasonable! The dining guide provided was useful too!

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
WOW! Thank you so much, this review made me smile. It always makes us so thrilled to know that we are doing our job right as a Best Western family. If you do have any ideas on how we will be able to improve don't be shy to let us know, we are always looking for ways to improve! Thank you again for your time and have a breathtaking day! :)

"Wonderful little place!"

5
03/04/2016

My check-in was quick, and the friendly girl was more than willing to move me to another room when I asked to NOT be right next to the room with ice, vending and laundry. :) My room was very clean, and although a bit small, it was PERFECT for just me! I had a fridge, microwave, desk, vanity, bed, shower, parking right in front of my door - everything I needed. Breakfast was plentiful and yummy. And checkout was even quicker than check-in!

"Best Western Travel Inn, Saint George, Utah"

5
02/04/2016

From the beginning of our brief overnight stay at this hotel to our checkout, the person who checked us in was very friendly and helpful in locating a good restaurant for dinner and giving us directions. The room was spotless and the decor very nice and the breakfast was excellent. We did feel that the price of the accommodation was a bit high because the room was extremely small, but we would recommend this motel because of all the other positive features.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for taking your time to give us such a kind review! It means a lot to us that you chose to stay with us. Our prices do adjust depended on how busy we are. We do our best to make it worth every penny. We will love to have you back! Thanks again and have a grand day! :)

"Great value and Free breakfast."

4
27/03/2016

Love that they have free on site breakfast. Great recommendations for dinner. Room was comfortable. Comfy beds. Rooms were a little weird with the low ceilings. Great check in clerk and very helpful. Parking a little far from rooms in the back.

"Nice place!"

4
20/03/2016

Adobe-looking one-story motel in middle of busy street. Several restaurants within walking distance. Unusual setup for a queen plus double room - double bed when you enter room - then vanity area and small toilet/shower area in middle - queen bedroom in separate room to left with it's own entrance. Nice SW decor, comfy beds. Friendly person at check-in. Bathtub is slippery - used hand towel to stand on.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for reviewing us! We do our best as a family to make sure that your stay with us is enjoyable. We do have bathmats available in every room, sorry if we didn't have one in the room. I have talked to the housekeeper to make sure there are bathmats in every room so we can prevent that from happening in the future. I'm happy that you had a chance to stay in one of our family rooms, total of 3 beds, 2 queens and 1 double bed, the room does include microwave and fridge. Perfect for a big family or a group of friends traveling. We do hope that we are able to have you stay with us in the future. Thanks again for your time, have a wonderful day! :)

"Average look but great stay"

4
19/03/2016

From the exterior you wouldn't think this motel was anything great, but it's actually a very nice place. Room was nice with all the amenities including fridge and microwave. They even had a room service menu if you want to stay in. Included hot breakfast (eggs, sauage, bacon). Location is great ...basically downtown.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for taking your time to review us! We always appreciate your feedback as it will help us strive to improve. We are in the planning process to renovate the exterior of our motel and we are very excited about it. Our wonderful General Managers that own the property do their best to keep the property up to date. Thank you again for staying with us, and we hope to be able to have you as a guest in the near future! :) Have a nice day!

"Good Value for Clean Room"

4
19/03/2016

Stayed here while passing thru to Zion. From the exterior, this hotel resembles a throwback one story motor inn of pre-interstate travel days. Check-in was pleasant and efficient. Room was clean. Traveling with five adults, the room with three double beds was an attraction. Room was comfortable and importantly was clean. Television was modern with good channel selection. Breakfast had a wide selection with eggs sausage and waffles. The help at breakfast and checking in was very friendly and helpful. All around good value.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
I'm so happy that you enjoyed our family room which has total of 3 beds, 2 queens and 1 double. Its perfect when you are traveling with family or a group of friends. We are only 45 min away from Zion, and we are also in a great location here in St. George. We are in the down town area and we have 5 amazing local restaurant within walking distance yum yum :) Our breakfast is also included with the room which is always a PLUS and it's the most important meal of the day! We hope to see you again when you are back in the area. Thank you for taking your time to review us! Have a nice day. :)

"Great service and bang for your buck"

5
17/03/2016

Always stay at this hotel on our way to and from Arizona for the winter. The service is always great and the value is unbeatable . Great breakfast and the place is always very clean. Would recommend this hotel to anyone wanting good service.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for recommending us! It really means a lot to everyone here at the Best Western Travel Inn, we work hard and do our best to make each guest have a comfortable and wonderful stay. Thank you for taking your time to give us an amazing review! We look forward to seeing you next time! :)

"Passing through St. George, Utah"

5
14/03/2016

Stayed here on 3/13/16. This is one of the nicest hotels we have stayed in! The staff was helpful and professional, very friendly. Our room was excellent with all the comforts of home; large screen TV, fridge, microwave, coffee maker.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Wow what a wonderful review! Thank you for all your sweet complements towards the property and the staff, it brings a smile to our face when guest are happy with their stay. :) Thank you for your review, have a nice day!

"Priced Accurately"

4
12/03/2016

Paid approx. $75.00 for this no frills room. The facility showed its age but everything was clean. Mattress was very soft (not my preference). Breakfast in the small lobby was adequate. I wish the lobby tv had been turned up louder and the front desk gals' whining had been quieter.

"Older property but well up to Best Western standards"

5
25/02/2016

Have stayed here twice on vacations in Utah. Older property but well maintained....excellent breakfast.....beautiful pool....good downtown location. Friendly and accommodating staff. Excellent value.....family owned and operated.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
What an excellent review! I am so happy that your stay with us was accommodating. We appreciate your complements it means a lot to us!:) Thank you for reviewing us! Have a nice day. :)

"Clean, comfy, close to freeway, nice breakfast!"

4
22/02/2016

This was the perfect spot for a night's rest on a road trip. The room was clean and there was a microwave and fridge so I could make a cheap frozen dinner, free WiFi so I could catch up on work and a comfy bed for a relaxing night's sleep. Cheerful staff and a yummy breakfast in the morning made it the ideal road trip stop. Would definitely come back.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
I am so happy that your stay with us was relaxing for you. The best thing when you are on vacation is when you're able to relax. We will love to have you back soon! Thank you for all you complements, it means a lot to us. Thank you for your review! Have a nice day. :)

"Excellent value"

5
21/02/2016

Excellent value and excellent breakfast. One of the best breakfast selections I've had at a Best Western. Convenient location, both to the freeway and the center of town and several attractions. The staff at check-in and check-out were very friendly and attentive to needs and questions.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
WOW! "one of the best breakfast selections" is such a wonderful accomplishment for us. We just recently upgraded our breakfast and I love it! Thank you for reviewing us! See you next time when you are in town. :)

"Very nice place"

5
21/02/2016

We were just passing through, but the staff made us feel very much at home. They were informative and knowledgeable about the area. We have stayed several times, and would do so again. There are some good restaurants in the area. We like that everything at the hotel is on ground level, and we can see our car with the bikes on it. We had made suggestions last year on how to improve the quality of the breakfast, and were pleased to see quite an improvement.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
I am so happy that your stay with us was complementary! We always appreciate it when our guest return, we love to see familiar faces! Thank you for your suggestions, we do our best to make each guest happy with their stay and have a great experience with us. Thank you for always returning to us, it means a lot! Thank you for your wonderful review! See you next time. :)

"Great Service"

5
17/02/2016

The room was very clean, beds were comfortable and the breakfast was very good and fresh. The staff very friendly and nice other than the breakfast space was a little too small overall was great. Will definitely will stay again.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for your review! We will love to have you back. I apologize that the breakfast area seemed a little too small, when breakfast gets busy it can get a little crowded. We do the best to work with what we have. Thank you for your kind complements, we can't wait to see you again! :)

"Great Value and Super Clean!"

5
11/02/2016

In addition to being super clean there was a very good expanded continental breakfast and very friendly happy staff. We were very satisfied with our stay and would stay here again. The location is ideal as well. We got in late so did not walk around the town but could see it would be nice to do that.

"Great Service, Pleasant Stay"

5
10/02/2016

I think I was more impressed with the staff and service than the hotel itself. But overall, it was a good place to stay. The check was great--the young man had a great attitude and was very helpful in explaining the property and suggesting nearby restaurants. He called our room a while after check in just to make sure we were comfortable & didn't have any issues. The room itself was nice and bed was very comfortable. The decor could have been better, but it is an older property and I wasn't surprised that it might need updating. The thing that bothered me most is that there weren't enough electrical outlets, and those that were there were very loose and when I plugged into many of them the cord wouldn't seat securely and sometimes even fell out. They did have an outlet on the night stand that had 2 USB plugs and 2 extra outlets but the unit was kind of cheap and my cords wouldn't stay plugged into those either. So between my husband and I we each had to charge a phone, iPad, and laptop, and we had resort to unplugging things like lamps and the alarm clock to make room for our electronics. I do find that that is often the case in hotels, and this one DID try to offer extra plug ins--but they just weren't quality devices that actually functioned like they were supposed to. But I can't be too bothered by that because overall we really were blown away by exceptional service and employees with a great attitude. And, I noticed they had plug ins for electric cars--that's something I have not seen very often. Location is great--walking distance to lots of restaurants, easy access to interstate.

"Excellent for family of 6"

5
06/02/2016

We booked and paid online in advance. Upon arrival after 8 p.m. the gentleman at the reception desk found my reservation quickly and offered cookies. The hotel is an older property, and our room was around back. He showed me the best place to park and how to get to my room. Though somewhat alley-ish, it was well-lit and felt safe. The room had 3 queen beds. The ceiling didn't reach a full 8 feet, and the toilet and sink felt like they were lower than standard heights. That said, the room was plenty big for our 4 overexcited children who tested every drawer and examined every nook. My husband took himself to the outdoor hot tub to relax after the days' drive and he found it quite pleasant though we visited in January. The beds were comfortable and the room was clean and decently stocked. Breakfast was included and excellent. They offered biscuits and gravy, bacon, sausage, scrambled eggs, cook-fresh waffles, oatmeal, cold cereal, yogurt, granola, toast, fruit, bagels, juice, milk. Checkout was easy and fast. The housekeeping staff we passed to and from breakfast were all pleasant and friendly, offering good morning greetings. We were very pleased with our stay and with the value. We would absolutely choose Best Western Travel Inn any time we are looking for a hotel in Saint George.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
WOW! What a wonderful and detailed review! We are happy that we were able to provide a perfect place for you and your family. We do our best to make sure each guest is happy and comfortable with their stay. Thank you for choosing and recommending us! We will be happy to see you again. :)

"Very Good"

5
03/02/2016

Good location, modernized very clean room with ample towels and shower gel, shampoo etc in dispensers. All staff polite and Darrell very informative on local restuarants etc. Great breakfast with plenty of choices. Would definitely return as well worth a stay.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you so much for reviewing us! We appreciate the feedback. Also we always love when guest mention names on Tripadvisor, we are grateful to have Darrell on our team :) We will be excited to have you as a guest again!:)

"Good value, convenient location and room access"

4
31/01/2016

This is a small motel that has been modernized. The rooms are spacious and well laid out. bed was comfortable. the old ventilation system was noisy and may bother some people. Excellent value for the money.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for your wonderful review! Your complements do mean a lot to us. I'm sorry if the ventilation system seem a little noisy that day, we are always replacing the units when necessary. Thank you for bringing this to my attention. We appreciate for taking the time to review us! We hope to have you again in the near future! :)

"Solid 2.5 star place"

3
24/01/2016

This is not a luxury hotel. It's old and small and a little stinky. There's no hair conditioner here, so bring your own. The hot tubs indoors which after visiting your brain will have been soaked in chlorine and that chlorine will be all you smell for a few hours. Pool is outside. No good for winter swimming, unless you're doing a polar bear challenge. Now that being said, this is a clean and safe 2.5 star hotel. It's small, easy to get to and in a good location. The staff is friendly and a breakfast is included.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
I apologize that your stay wasn't satisfactory. We do appreciate your review and it will help us improve. We check the chemicals daily for the pool and hot tub, and we do make adjustments when necessary, I apologize if the chlorine seem a little strong that day. We do close the swimming pool for two months for the winter time, but we do keep our hot tub on for those who would like a great soak. We do provide shampoo and conditioner and body wash for each guest, it's located in a dispenser on the shower wall. I am happy that you enjoyed our hot breakfast and our friendly staff. We do hope that we will be able to serve you again. We always try our best to make each guest happy. Thank you for taking your time to review us, have a wonderful day.

"Definitely coming back!"

5
20/01/2016

This hotel was AMAZING! The location is near everything, the staff are so amazing and helpful, the room was clean and breakfast buffet was yummy. We will definitely stay here again and would encourage others as well.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
WOW! What an AMAZING review! Just saying that you will definitely stay with us again is like music to our ears! I'm overjoyed to know that your stay with us was comfortable and accommodating to your liking. Thank you for taking our time to give us a wonderful review, means a lot to me and our Best Western Travel Inn family. Can't wait to see you next time! Have a wonderful day. :)

"Quiet and small"

5
19/01/2016

From the outside, it looks like an older hotel--and it is. But they have redone the rooms, and the bed are very nice. It was very quiet, and being only one story made it even quieter and easy to load in and out. The breakfast was very good--hot dishes, choices--and the internet worked well. If you're just looking for a clean, comfortable room and some peace and quiet, this is a good spot.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for choosing to stay with us! We are always happy to read that you had a wonderful time. I love our motel here in down town St. George. We are close to restaurants and window shopping and just 45 minutes away from Zion National Park!! At the front desk we have a big list of things to do in St. George, so you can never get bored. Thank you for our wonderful complements it means a lot to us. We look forward to see you again! :)

"rating room in saint george utah"

3
19/01/2016

clean but dated motel. small rooms with friendly helpful staff. We will try BW across boulevard on our next visit. entry into property is tricky. We were expecting more.Thanks for not allowing animals on property.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for reviewing us! We appreciate your complements towards the staff. I apologize for not meeting your expectations. We do our best to make each guest happy with their stay so we always love feedback. If you have any thoughts or ideas to improve our property we would love to hear them. We hope to serve you again in the near future. Have a great day.

"Very uncomfortable rest"

2
14/01/2016

Old building with new paint. The bathroom was very small, could hardly turn around in it. It had a very poor heating system, the fan had two settings, high and higher and never shut off except manually. The tempter setting was either hot or hotter. Bed was not comfortable. The breakfast was good. Would not recommend this motel.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
I am so sorry that we didn't meet to your expectations, one of the most important things that we care about is for our guests to be happy with their stay. I apologize for the heating system experience. There are two different settings on the system, the first setting is continuous, where the fan will stay on, but the temperature will adjust to what the guest had set. The second setting is cycle, where the fan will actaully shut off automatically when the temperature reaches what the guest had set. Im sorry about the trouble you had. Thank you for the complement towards our hot complimentary breakfast. Thank you for your feedback, we are always looking for ways to improve so each guest is happy. We do hope to see you again so we can have another opportunity to make your experience with us enjoyable.

"Great hotel, great value"

5
13/01/2016

What a pleasant surprise. I usually stay at another Best Western that is more expensive because I thought it was better. This is very comparable and much more reasonable. The rooms are clean and well decorated. Microwave, refrigerator and a large screen TV. What more could you want!

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
We are happy that we were such a wonderful surprise for you! I'm also very pleased that you chose to try us out and loved the outcome of our special property. Thank you for taking the time to review us and hope to serve you again. :)

"Exactly as Advertised!!!"

5
12/01/2016

From the minute I walked in to the lobby, I was treated with the utmost professionalism and warmth. The room was well appointed and the bed extremely comfortable. The breakfast was great also. I will stay next time I'm in Saint George!! Thank you to all the staff.

"Pleasant stay"

5
06/01/2016

Older motel that is very clean and in excellent condition. The staff was friendly and very helpful. The breakfast was excellent and the staff was terrific. Would definitely stay here if we are in the area again.

"Nice place, Staff is great!"

4
04/01/2016

nice clean room with a staff that goes out of their way to make sure you are enjoying your stay. Parking was off the road and easy to get to from our family suite. Walls are a little thin but we were up early to go hike in Zion so the Breakfast was just what we needed.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for your wonderful feedback! I'm so happy to read that you enjoyed our family room, that includes a total of 3 beds (2 queens and 1 double). Which is perfect for every larger family or group. Each of our rooms also include a large flat screen TV, microwave and fridge, free high speed internet and a delicious hot complementary breakfast yum yum. Thanks again for your review and hope to see you again soon.

"Good accomodations, reasonably priced, and excellent breakfast included!"

4
03/01/2016

This place is located close to many eating establishments and other attractions. Close to old downtown and also the new malls along the I-15 corridor. The room was just right sized for the 2 of us, and the breakfast was first rate! Make your own waffles, along with scrambled eggs, bacon, sausage, biscuits and gravy, yogurt with many available toppings, oatmeal, cold cereals, and lots of bread options. Plus fresh fruit and all the "usual" morning beverages! Lots of spacious seating room available for dining.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Wow! Thank you for a great detailed review! We do our best to give our guest a great variety for breakfast (which is the most important mean of the day). It is so important to us that we make everyone happy. We are always looking for more ways to improve your stay, so if you ever have any great ideas for us, we would love to hear about them when we see you next time. Thanks again for taking your time to review us!

"Very nice staff and great rooms"

4
01/01/2016

Within minutes of us checking in they called to see how we liked the room. Very impressive. Clean rooms, super comfy beds. My favorite thing about this place though was the build it yourself Oatmeal bar and also mini waffle maker. In other words good breakfast :). Would definitely stay here again.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
So happy to read that you enjoyed our upgraded breakfast! We are always full of joy to know that you enjoyed staying with us. Thank you for your wonderful complements, and it means a lot to us to know that you will return! We are looking forward to see you again! Thank you for reviewing us.

"Convenient"

5
29/12/2015

Easy access to the interstate, near the Zion national park and even Bryce Canyon. Very good restaurants nearby, that were conveniently pointed by the hotel's employees. Very good breakfast and free parking in front of your room. and for us the laundry was in hand to continue our trip. I surely recommend

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for your kind review! I am so pleased that you enjoyed your stay with us. I like how you described us as "convenient". I think that is a perfect way to describe our location. Just 45 minutes away from Zion national park. Also walking distance to restaurants, shopping and Historic Downtown St. George. Which is always a wonderful way to spend your time here so you can get the full feel of beautiful St. George. Thank you for recommending us, see you soon! :)

"Good deal"

4
28/12/2015

My boyfriend and I stayed here for two nights. The breakfast was well stocked, the employees were friendly, and the room was clean. The price point also makes this a great deal. My only advice: ask for a room away from the lobby, as it gets noisy in the morning for the breakfast. We were in room 101, and I woke up to some dishes clattering, people chatting, etc.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you for your feedback. I apologize for the noise coming from the breakfast room. I am happy to inform you that we have installed more insulation in the walls to prevent this problem in the future. I am happy to read that you enjoyed staying here. Thank you for your wonderful complements toward the staff. We always love to see that we are doing our part to make you happy, which is very important to us. Thank you again for taking your time to review us, and hope to see you soon. Have a nice day and Happy New Year!

"Great Place"

5
14/12/2015

This was a great place to stay. Close to everything we needed to be by. The only thing is I would not stay in room 101. It's close to the kitchen and entry door and you can hear breakfast being made and people going in and out if you are wanting to sleep in. Other than that, the rooms are great and loved the location.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you so much for reviewing us! We appreciate having feedback from our guest to look for new ways to improve your stay. We apologize for the noise. We just recently installed more insulation in room 101. Thank you for bringing this to our attention so we are able to resolve this from happening in the future. We truly care about our guest stay and we want our guest to be able to sleep comfortably and enjoy their experience with us. Thanks again and hope that we are able to have you stay with us again. Have a Happy Holiday! :)

"All you can need when you travel"

4
14/12/2015

Great rooms, very clean. Good location, close to everything. Helpful and competent staff. Excellent breakfast , so many choice, all you can need in the morning. Really enjoyed our stay. Highly recommended, Would certainly stay again.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
WOW! What a wonderful review! I am so glad that you enjoyed our complimentary hot breakfast which is so delicious that you will want to have seconds. We just recently upgraded our breakfast so there are many options to choose from. Scrambled eggs, bacon/sausage, biscuits and gravy, waffles, build your own oatmeal/yogurt bar, cereal. A variety of breads to choose from such as bagels, english muffins, wheat and white bread and mini muffins, and different options of fresh fruit such as apples, bananas and oranges. Apple juice, orange juice, milk and tea. Then most importantly in my opinion we have seattle's best coffee yum yum. We really enjoyed having you stay with us. Thank you for your compliments and also recommending us, means a lot. We will see you next time. Have a wonderful day and a Happy Holiday. :)

"Clean & Comfortable"

5
12/12/2015

The hotel was centrally located in town and the staff and service are exceptional. We reserved the "family" room and it had everything we needed for a comfortable stay. Property and room was very clean and presentable. Great value!

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you so much for your fantastic review! Glad you had a great experience with us! We do our best to give you a clean and comfortable stay. We hope to have you as a guest again when you decide to visit. Thank you again and may your Holiday be Merry and Bright. :)

"Friendly staff but dirty rooms"

2
05/12/2015

The staff was friendly and helpful but the rooms were awful. The bathroom and beds were dirty, the floor in one of the rooms had not been vacuumed in a long time, and the door handle fell off on one of our rooms too.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Corolann, On behalf of our entire staff I would like to apologize about the experience that you had at our property. Thank you for the compliments towards our staff. Customer satisfaction is our number one goal. It saddens my entire staff when we have not met the expectations of any guest. As you can see from our other reviews having an issue with room cleanliness is not a common occurrence. When speaking to you, you had mentioned when you stayed with us the week before there were no problem and you had a good experience. We hope that you come back so we can provide that same exceptional experience you had the previous week. As soon as we heard the room was not cleaned properly we came in right away with a housekeeper to change the sheets and clean the bathroom. The sheets were originally changed, but it looks like one of them had a small stain not caught by our laundry department on the top sheet. The rooms are vacuumed daily, and your room was originally vacuumed. It looks like housekeeping had not vacuumed the corners of the room with a hose vacuum. Thank you for bringing this to my attention. These issues have been corrected in our housekeeping department. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, don't hesitate to contact me directly at 888-590-2835.

"Pleasant Stay"

4
05/12/2015

Hotel had excellent staff members who were competent and pleasant. Really enjoyed the full breakfast and noticed the person handling the breakfast for the hotel was very attentive. Would stay at this hotel again and would recommend to others.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you so much for your kind complements. It is so wonderful to read that your stay with us was very amazing. I am very merry you had a delicious hot breakfast which is the most important meal of the day, and is included with the room. We hope to see you soon. Have a joyful day and Happy Holidays.

"Very clean, nice and affordable"

5
01/12/2015

This is my second stay in St George and this hotel was by far 10x better than another non chain hotel I stayed at that was very close to this hotel. This best western is very clean and nice. The staff is incredibly friendly and helpful and the room rate was the same as the subpar place I stayed before.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you so much for your review! As a team here we try our best to make your stay spectacular. Thank you for your kind compliments, it means a lot to us. When you are back in the area we hope that you will stay with us again. Have a merry and bright Holiday. :)

"Well done"

5
01/12/2015

I called the motel for a room as I was driving up the road. The employee was very helpful. When I met him at the desk, he seemed to go out of his way to help me out. He even asked me if I'd like information and directions to places to eat. He could have just handed me a list, but he went beyond that. The room was comfortable and clean, but nothing new for BW. Breakfast was well done also, although their use of the salt shaker on the eggs, could have been tempered. I wasn't able to eat them.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you so much for taking your time to review us. We love the feedback that we receive from our guest it truly helps us strive to improve. I'm so happy to read that you had a enjoyable check in experience. One of the things that means most to us, is our guest happiness. I apologize about the eggs. I have pass on the information to the morning shift so we can prevent that from happening in the future. Thank you for bringing that to my attention. We hope to see you next time when you are in the area. Have a Happy Holiday. :)

"Noisy Property"

2
29/11/2015

I had an unexpectedly poor experience with this property. I was at the tail end of a 10+ day trip when I booked this room via booking.com at a small discount. When I arrived, I was assigned room 101 which shares a wall with the office and the breakfast room. The room was in good condition. However, noise coming from the other side of the wall in the morning was ***very*** loud. Throughout the morning, I could hear guests dragging what I believe were chairs or tables across the hard floor of the breakfast room! Also, before checkout time, a maintenance person was loudly banging against my wall while I was trying to have a phone conversation with my office back home. Finally, this room suffers from being right next to the main guest entry to the office and breakfast room - you can hear guests talking as they go to have breakfast or check out. The rooms near the office also suffer from lessor street noise from St. George Blvd. According to the desk clerk, she had never heard of guests complaining about the noise I experienced. I find that difficult to believe because it was very loud and I'm not a light sleeper. It's too bad, the room was clean and in good shape but the noise ruined my sleep before a long day of driving. My co-workers back home (we are all seasoned travelers) were amazed when they heard the wall banging while on the phone. The desk clerk told me all the Best Western properties in St. George are run by the same family. That implies they are experienced managers. I hope they take the time to sleep in room 101 to experience what I did first hand. If you decide to stay at this property, avoid any of the rooms in the low 100's and especially refuse to be sold room 101 unless you're desperate for a room.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Let me start by apologizing for the experience that you have had with us.Your feedback is very much appreciated and I can assure you that the staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. Recently we have had some new cables ran through the attic of the hotel. It is possible that some insulation could have been moved when the technician was up there, causing noise to be heard from the lobby and breakfast room. I spoke to one of the owners today and we resolved to add more insulation between the walls and in the attic around room 101. I'm sorry that my maintenance man was working on the wall from the lobby. I spoke to him and he said it was at 10:50 AM, just before checkout time and he didn't know a guest was in that room still. I told him that before we do any projects like that we need to make sure no guests are still in their rooms so we do not disturb them. Guest satisfaction is our number one priority and I am so sorry for the inconvenience. We will do all we can to eliminate the noise problem. Thank you for bringing this to our attention. I hope that when you are back in the area that you will stay with us again. Thank you again for taking your time to review us. Hope you have a Happy Holiday.

"Always a nice stay"

5
26/11/2015

We had a lovely stay in this perfectly placed motel in the St George area - a cool, urban, regenerative area with a great local vibe with great restaurants, shops and bars. It was very close to town and minutes away from the main historical attractions like the Red Rocks and parks, also restaurants, stores and such.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
We are very happy to read that we are "always a nice place to stay". Thank you for pointing out the great location that we are in Down Town St. George. Just walking distance to the Main Street area, which has restaurants, shopping also arts and history that you can enjoy to get the full feel of St. George. Thank you for your review and hope you have a Happy Holiday. :)

"Looks Can be decieving... :)"

4
23/11/2015

The exterior of this hotel gives the impression that it would be run down or not offer the best service. But I read all the reviews and decided to book anyway. I am so glad I did. This is a great place to stay for the value!

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
I am very happy that we exceeded to your expectations. We have recently renovated the rooms and in the planning process of renovating the bathrooms as well. We are also planning on upgrading the exterior, so we have a lot and exciting new things happening soon! We are glad that you chose to stay with us and hope that you choose to stay with us again. Thank you for the kind review and hope you have a Happy Holiday. :)

"Older style motel"

3
15/11/2015

Could not ask for a better check in experience with Darryl including him calling our room shortly after check in to ask if everything was satisfactory. Free coffee in the lobby is very good. Being a motel you can park in front of your room for easy access to get your bags inside. Room was small with 1 queen and good wifi, the only concern was some dirt on the floor behind the bathroom door. Breakfast was good, clean and friendly. We mostly stay at Best Western hotels and I always request a quiet location but we were given the room next to the laundry, ice machine and pool. When I expressed concern Darryl said there is a concrete wall and offered to see if there was another room but we were ready to settle in so stayed. There was noise from people in the pool but also World Series baseball so staying up to watch the game meant the noise did not keep us awake.

"One night stay"

5
10/11/2015

Our one night stay at this hotel was an exceptional experience. The hotel was clean, staff was friendly and helpful. It might be confusing to people that are not familiar with St. George. The entrance was from the east.

"Sufficient and clean."

3
09/11/2015

All was generally as expected, except the front desk staff are especially friendly and helpful and the breakfast was quite nice and has a lot of variety given the level of hotel. Location is convenient. Room was very clean. Furnishings are well-kempt. I really liked the lime-verbena soap provided. :) A few minuses: walls seem to be paper thin, we were awakened early (about 6 am) both mornings by the guests in the next room over talking. They weren't speaking loudly, just normal volume, and we could hear everything as though they were in the room with us. The bed was uncomfortable; it shakes every time someone adjusts position, so it made it difficult to get a good nights rest. The hair dryer reminded me of the toy ones that make noise but don't actually do anything! Not a deal-breaker, but I definitely recommend bringing your own from home. All in all, not bad, but it's unlikely I'll stay here in the future because the thing I need most from a hotel is a good nights rest and I really couldn't get that with an uncomfortable mattress and poor noise insulation between the walls.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Let me start by apologizing on behalf of the property. I am sad that you didn't have a comfortable stay. We do appreciate that you took the time to review us and brought this to our attention. Our mattresses are only 2 years old and they are pillow top mattresses. What we do have available for our guest is that we can put a panel in between the mattress and box spring to make the bed more firm for your liking. I am shocked about the noise, we rarely ever get that complaint. We will investigate into it further to make sure that we wont have that problem in the future. We do hope that you will give us a second chance when you are back in town. We do love you complements toward the staff it means a lot. Thanks again and have a great day!:)

"Great Stay"

5
09/11/2015

A great place to stay. Right on St George Blvd, but quiet at night. Bed was awesome. Decor was very nice. Refrig and microwave are a definite plus. WIFI was fast, and breakfast was excellent. The room was a little on the small size, but very comfortable for the two of us.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
I am so happy you had a great stay! We thank you for your kind comments, it really means a lot to us. We defiantly enjoy reading the reviews that we get from our guest. It truly helps us strive to improve. Thank you so much for taking the time to review us. We hope that we will see you in the near future. Have a wonderful day! :)

"Small Hotel - Big Time Care"

5
29/10/2015

This is one of the smaller Best Westerns located in downtown St. George, UT but you sure get big time care! From the time we checked, which was quick and easy, Darrell took care of us. He even called 5-10 minutes after we entered our room to make sure everything met our expectations. The room was good sized with a fridge and microwave. The beds were very comfortable. We had a little trouble connecting to the WiFi but within minutes of us calling the front desk Darrell was there to solve the problem. The bathrooms were small but that didn't matter to us. The towels were soft and the whole hotel was VERY clean. Breakfast was good with a wide variety of items. Just what we needed before a day of hiking. You are about 45 minutes from Zion National Park but close to Tuacahn Amphitheatre, Snow Canyon and Red Cliffs. We will definitely be staying at this hotel again.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Wow what an outstanding review! We are so happy that we were able to meet to your expectations. Thank you for mentioning Darrell on his wonderful customer service. We love that we have him on our team, he does a wonderful job. I am so happy to read that your stay was very comfortable and accommodating. It was such a joy to have you stay here with us and we hope to see you again in the near future. Thank you for taking your time to review us! Have a great day. :)

"Satisfatory Level"

3
23/10/2015

Overall this hotel is nice and at a convenient location The staffs are polite and helpful. Everything is good except for the bedding sheets are little old. If they can change their bedding sheet to a new one, this hotel is good and worth of staying.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
We are happy that we had a chance to have you stay with us. We are currently looking for new improvements for our property and we appreciate your feedback which will helps a lot! I am glad that the staff was polite and helpful. We will be happy to have you stay with us again! Thank you for your review.

"An adequate place to stay"

4
19/10/2015

We have stayed here two times in the last few years. It is nothing special and definitely on the budget side as far as hotels go. But nice enough that we weren't afraid to use the beds. We stayed in the family suite, upon booking I was expecting two queens and a living room area with a pull out. What we got was three queens in a slightly larger room. It was fine, just not what we were expecting. Would have liked two tvs and the extra space that a pullout provides. The room was ok and breakfast was good. The staff was Very kind and made sure we had everything we needed. Next time we are in town we'll stay somewhere else for a few reasons. 1. The location is just ok. If you are staying there for the marathon, it's only a small walk to the finish line. But if you plan on shopping or going out to eat you will have to drive and this hotel is on a street with a median, making it tricky to get to from one side of the road. We'll stay closer to the freeway next time 2. The family suite was small. There really wasn't much room for all 5 of us and our things. But...for a decent place to stay at a decent price....we managed.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
I want to thank you for taking your time to review us. We always are happy to read feedback from our guest which helps us strive to improve. Thank you for your complements toward the staff, we appreciate it very much. I am sad to read that we did not meet to your expectations, and we are deeply sorry. I am also sorry for the miscommunication about our family rooms. Our family rooms do include a total of 3 beds, 2 queens and 1 double. There is a large 37 inch screen TV, microwave and refrigerator. We have an outdoor pool and a indoor hot tub. Free high speed internet, and a amazing hot complimentary breakfast. We are in a great location, just 3 blocks away from 5 local and very popular restaurants that's located on Ancestor Square. We are only one mile away from the freeway. There is also shopping located on Main Street, which is also just 3 blocks away from us, they have a wonderful variety of shopping and unique antiques that you can look at. I feel what makes our place her at the Best Western Travel Inn special is our history that we have here, we just celebrated our 60th anniversary and we are constantly improving our property, I just hope that you will be willing to stay with us again and give us a chance to make a better impression.

"Recent Stay"

5
14/10/2015

Staff was very neat and helpful at answering questions about local activities in the great outdoors. The hotel is a older building with smaller rooms. With that said, the rooms are cozy and upgraded with something new almost every stay over the past years. This stay the breakfast was much nicer with added hot items, also much better seating.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
After reading your comments about our motel, a word that came to my mind was, "WOW!" We appreciate your kind words. To us, our job isn't selling a room, it's giving great service and what you've said is the reward. Also we appreciate that you have noticed our improvements that we have been making. Thank you very much and we hope to see you again.

"Cute & Quiet"

5
02/10/2015

This is a very nice property with pleasant, helpful staff. Check-in was easy with parking right outside of the room. Updated room with nice amenities including an over-size flat screen TV and refrigerator/freezer. A delicious breakfast was included. A great value in a very nice, convenient location.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Just the title alone gave me a smile "Cute and Quiet", I love it! Thank you so much for your complements and your wonderful review! We are so grateful for your business and hope to see you again when you back in the area! :)

"Reasonable and recommended"

4
30/09/2015

We stayed twice here, on our way to and from Glacier National Park. Both stays were reasonable, $90 on a Friday and $70 on a Tuesday. Breakfast with scrambled eggs, waffles, cereal, fruit and pastries was included. The room was a good size, very clean and comfortable. The pool was clean and towels were provided. There was a Jacuzzi also.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you so much for choosing to stay with us. I am so happy to read that your stay was enjoyable and we met to your expectations. We thank you for recommending us! We love to hear that complement. We hope to see you in the near future, have a nice day! :)

"Very comfortable stay"

3
26/09/2015

We had no prior reservations buy checked this place out on Tripadvisor as usual. It was a very comfortable stay. You park in front of the entrance to your room like in a motel.The room was simple and a bit antiquated but clean and comfortable. Breakfast was included in price and adequate. The staff advised us regarding dinner and shopping choices. We have a positive impression of Best Western Travel Inn

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
We really appreciate the feedback. We value input received from all of our guests so thank you for helping us to improve. We appreciate your business and hope to see you again! Have a wonderful day! :)

"Clean & Comfortable"

5
23/09/2015

We only stayed for one night but found the room to be very clean and comfortable. The front desk staff were friendly and very helpful. We had asked for suggestions of what we could see in the area and the guy at the desk was very knowledgeable and provided a map. Breakfast was convenient and satisfying. It was a great experience.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
Thank you so much for the wonderful review! We have such wonderful housekeepers that do their best to provide a clean and comfortable stay for each guest, so you can experience St. George with such great joy. Thank you so much for your complements towards the staff. We are so happy we were able to provide a great experience for you. Also we just upgraded our hot complementary breakfast! We now have build your own yogurt and oatmeal, as well as biscuits and gravy. So we have a wonderful variety of breakfast. Thank you again for taking your time to review us!

"Liesure Time"

5
20/09/2015

If you are from the Northwest, driving to Las Vegas or Disney Land, you must take 1-15 through Utah and stop in and stay at the Travel Inn in St. George. If you don't, you will not get to enjoy the comfort of this hotel and the sites to see in St. George. Make an effort to stop in and get a pleasurable relaxing feeling about the area and yourself.

SarahD9454, Front Office Manager at BEST WESTERN Travel Inn, responded to this review
I am so happy to read that we were able to provide a place to relax. We do our best for each guest to have a great stay and be able to have the full experience of St. George. We are in one of the best locations in the down town St. George. Just walking distance from restaurants and shopping. Thank you so much for your 5 star review! We hope to see you again in the near future.