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Best Western Hotel Plaza, Rhodes Island

4.0/5  - basé sur 823 notations.
7 Ieroy Lochou Street, 85100, Rhodes Island, Greece - See map
Best Western Hotel Plaza - Exterior view The Best Western Hotel Plaza is ideally located in the center of Rhodes Island. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Best Western Plaza Hotel is a very welcoming & relaxing Four star hotel, in the centre of the modern city of Rhodes, renovated in 2007 and open all year round. Located just 400m from the famous Medieval Walled town of Rhodes and Mandraki Marina, 200m from Elli beach and the Casino of Rhodes, It is a perfect base either for a relaxing holiday and exploring the attractions and myths of the Island or for Business Traveler who wants everything within easy reach. Serves also as an excellent GATEWAY towards other Islands of The Aegean Sea and the coast of Turkey. A unique combination of a warm atmosphere and high standards of service and excellent Greek & International Cuisine are only but a few of the conveniences the hotel offers. You can relax at our large size swimming pool, while enjoying a nice and refreshing drink by the Pool Bar. In our hotel you will find everything that is required to make your holiday in Rhodes a wonderful experience and your business trip a pleasant and successful one! Enjoy your stay.

Best Western

Hotel Plaza

LABEL_ITINERAIRE

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Hotel advantages

  • Restaurant
    Restaurant
  • Outdoor pool
    Outdoor pool
  • Cocktail lounge
    Cocktail lounge
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 824 guest reviews
NOTE ISSUED
Excellent
269
Very Good
387
Average
120
Poor
27
Terrible
21
REFER TO NOTICE
Business Business
83
Couples Couples
364
Family Family
171
Friends getaway Friends getaway
95
Solo travel Solo travel
57
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"I love the Plaza!"

4
15/11/2018

Beds are extremely comfortable. The bathrooms could do with getting rid of old baths and replace with modern showers but ok and loads of hot water. Air con good. Breakfast very good value. Dinner variable but can recommend the fish, the soups and the veggie pizzas. WiFi good, pool lovely, the bar is just right. My only complaint is letting people smoke in the officially designated smoking area but leaving doors/windows open so it pollutes the air for the rest of us. Particularly disgusting at breakfast time. I wrote to Best Western about it but they just shrugged my complaint off...grrrrrr!

"Lovely. "

5
06/11/2018

Warm welcome and staff charming. Rooms comfortable and clean. Had a pool view this year. Sunny balcony. Breakfast excellent. Very nice evening menu and beautifully presented. Maestro red wine very nice. Cafe bar does excellent greek coffee and campari soda. Very good value. Looking forward to next year as like to end our holiday here.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear Margaret, we would like to thank you for staying with us during your vacation and it is with great pleasure to read you review. We are very happy to see you had a satisfactory experience at the Plaza and we are also looking forward welcoming again soon back in Rhodes and the BW Plus Hotel. Please don't hesitate to contact us for anything needed. It will be a pleasure to be of service. Yours Sincerely Lucas

"Lovely hotel"

4
03/11/2018

The hotel is in a great location for exploring the old town and harbour area. The staff were friendly welcoming and helpful. Food was ok, limited selection of hot food for vegetarians but plentiful salads. Be prompt for breakfast because they are quick to clear away most things before 10.....you snooze you loose!

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for staying at the Plaza.

"Two long stays at Plaza - perfect"

5
03/11/2018

First we had a forced stay at Plaza as the hospital advised us to stay on Rhodes a least 3 days - we stayed for 5 days and had a good stay with food served on the room at same price as in the restaurant.Next stay was 3 days planned on our way home and due to weather conditions you stay and enjoy Rhodes for some days.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for writing about your recent stay

"Fantastic location and hotel breakfast"

4
31/10/2018

We stayed at the Plaza on recommendation from friends and were part of an extended party of 9 for 10 days. The location was excellent - close to the beach, harbour and restaurant and shopping precincts. The "partial sea view" from the fourth floor is barely that (if you want to see the water request 5th floor only) but the balcony was useful and the room well set up. The bathroom was ageing but clean and there was a problem with the shower head flying off while in use, but otherwise the air-conditioned room was very comfortable. The breakfast service in the ground floor dining area was exceptional and the range of food delicious and extensive. Staff were extremely helpful and the hotel pool area a real delight, given we were enduring some serious summer heat. All in all, the Plaza was a wonderful base for our Rhodian experience and we'd recommend it as good value for money.

"Thank you!"

5
24/10/2018

We spent a great holiday at Plaza on October 13-20. Our room 521, 5th floor, pool view, was perfect for us. Very friendly service, perfect location, delicious breakfast. We will return to this hotel.!!

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank for writing about your recent stay. It will be a great pleasure to welcome you soon back in Rhodes and the Plaza Hotel. We will be at your disposal for anything needed. Please don't hesitate to contact us next time you wish to travel to Rhodes tel +30 2241022501 or [email protected] and take advantage of special offers designed for our repeating clients.

"Great Place at a Great Price"

4
22/10/2018

I booked a three night stay and stayed at this hotel in October 2018, and it was good. The room was air conditioned and came with a balcony, a safe for storing valuables, a kettle, and mini bar. The breakfast selection had a variety of foods including cheese, yogurt, pancakes, eggs, bacon, cereal, and fruit. There is also a pool with outdoor bar. The location is great too, only taking about 10-15 minutes to reach the old town and less to reach the bus station.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for visiting Rhodes and the BW Plaza. We are very happy to read your recollection of you recent stay and we are grateful for reviewing our facilities and services. We hope we will have the pleasure of welcoming you soon back in our Hotel.

"Great hotel and great location"

4
14/10/2018

Enjoyed my stay here as the hotel is well located for the town centre as well as the local cruise terminal. Stayed close tot eh hotel for dinner in the bars and cafes in the nearby streets around the night market. There was just as much activity on the nearby sea front ! Next time!

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for your review and your stay at the Plaza.

"A great find!"

5
14/10/2018

This hotel is very well situated for easy access to the old city and to restaurants outside of the tourist areas. Great for staying over night before a departure by ferry to the Dodécanèse Islands. I have already made reservations to return to the hotel later this week. Value for the price is excellent!

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for writing about your recent stay at the Plaza

"Very good hotel!"

4
13/10/2018

Very good hotel. In particular, all the staff were very welcoming, nice and helpful. The hotel is very clean, good food with lots of variety, reasonable priced bar, nice pool area with jacuzzi. The rooms are also very clean, with comfortable bed and we had a small balcony looking over the pool. Location wise, this hotel is excellent! It's right in the middle with just a few minutes walk in either direction to the old town or new town. The only negative was that there was a very strong smell of cigarette smoke in our room for a couple of days. It's a shame as this is not the fault of the nice staff but of the selfish ignorant guests. The manager did his best to find out who was smoking in their room and put a stop to it however it did spoil our enjoyment for those few days, so otherwise I would have given 5 stars.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for writing about your stay. We are taking very seriously your commends and suggestions. All our rooms are non-smoking so we have start an immediate search to see what might have been happening with your room. To do so please tell us which room you were staying. Thank you for your assistance.

"Good hotel and good value"

5
06/10/2018

This is a good hotel the offers good value in a very good location. Restaurants are within a few hundred feet and the hotel has a restaurant and bar. The start of old town is about ten minutes away by foot. The room was clean and had a refrigerator, a TV and air conditioning with a balcony. The outdoor pool was nice.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for writing about your recent stay in Plaza.

"Pleasant friendly hotel in bustling Rhodes town"

4
02/10/2018

I find the Plaza a friendly well-run hotel in a convenient location in Rhodes town. The breakfast is good (although it was even better in the past when there was fresh orange juice) and the poolside bar is too.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for coming back to BW Plaza and for sending us your suggestions.

"Holiday "

4
01/10/2018

Just got back after a weeks stay in this hotel, our room was very good cleaned every day, restaurant food was very good not much choice for the evening meal that didn't bother us because we ate out most nights breakfast was very good staff in restaurant very helpful and friendly same as the bar. pool was ok sun beds to close together for my liking we like the beach which is only a short walk away same as the old town very nice hotel would stay again only down side is we had a late flight and wanted to book a late room which was €50 very expensive when other years we pay only €35 in other hotels in Rhodes town

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for your stay and for sending us your commends. We value your opinion and your business thus your feedback is extremely useful to us.

"Great location"

4
24/09/2018

If all u need is a shower and clean bed, then this is the hotel for u! Great location- close enough to walk to the old city by foot, but not too close so u can't hear all noise from there :) The rooms aren't sound proof at all, I could our neighbor using the toilet, sneezing and so on. The rooms are very clean. Nice pool. As for breakfast... they have gluten free bread and that's it on the gluten free bakery stuff. No attempt to offer a pancake, cake or anything else! Me and my partner didn't find the breakfast buffet very good. U didn't have a lot of options. If you need kosher food- this is definitely NOT the place for u.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for staying at the Plaza and your review. We really value you opinion in planning our future developments thus we would like ti thank you for telling us about your experience.

"Good hotel, excellent location, great staff"

5
18/09/2018

We have just returned from a one week stay at the 4 star Plaza Hotel in Rhodes town and had a very good stay there. Check in was quick and efficient, as we arrived after the restaurant had closed we were told that we could have vouchers to get lunch on another day instead. We had to go back to the front desk a couple of times to get key cards re-programmed, service was always very good. We asked for a quiet room overlooking the pool, we ended up in room 223, this was quiet and overlooking the pool so we did get what we requested. The room was very clean, maids cleaned and towels changed daily, recently refurbished and came with everything we needed. The bed was comfortable, the air-conditioning worked, there was a mini-bar, bathroom with over bath shower, safe operated by room key (So no extra charge) and plenty of storage space. There was a flat screen TV but we never used it so don't know what channels were available, the free wi-fi in the room and elsewhere in the hotel was very good. The only downside with the room was that the balcony was very small, on our last holiday we had a huge balcony (42sqm), this was tiny (Less than 2sqm) but it was not a problem, could still sit there and relax when I wanted. We were staying half board, the breakfast buffet was good, not a massive choice but enough to suit most tastes, I always had plenty of vegetarian food available. The selection did not vary much but what was there was good and fresh, hot dishes were hot and cold dishes cold, nothing luke warm and dried up.We only went for dinner once, again this was a buffet, the same comments apply as for the breakfast buffet, reasonable choice, fresh, temperature right. We did check out the buffet selection a couple of other nights and it seemed similar to the night we ate in. The service in the restaurant was good, tables were cleared quickly at all times, we only had to wait about 2 minutes one morning for a table to be cleared and reset. There is an un-heated pool at the back of the hotel as well as a jacuzzi, space was limited around the pool but there were an adequate number of loungers available, most of these were comfortable padded loungers, a few were older, unpadded ones. The hotel discouraged lounger hogging and generally most people abided to this, as always there were usually a few unaccompanied towels though. The pool bar sold a reasonable selection of food and drinks, the service was excellent, the barmen were always cheerful and had time for everyone. The main bar was also good, there was always a good atmosphere helped by the excellent barman Anestis, prices were reasonable, the drinks good quality and service first rate. The main reason we chose this hotel was for the location and we could not have chosen any better, there were loads of restaurants near the hotel, we were close to the marina and only a few minutes walk from the old town. The walk to the old town was along shopping streets and passed by the bus station on the way so we were also handy for buses to other parts of the island.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear Derek, we thank you for selecting the BW Plaza for your stay and for taking some of your valuable time to share your experience with others and provide all this very useful information for future travelers. Above all we are very happy to read that your had a pleasurable experience and you left us with great memories from your summer vacation. We hope you will join us soon back in Rhodes Island and it will be a great pleasure and honor to welcome you back in the BW Plaza hotel. Please don't hesitate to contact us for anything needed. Yours Sincerely Lucas

"A Great Stay"

5
18/09/2018

really friendly hotel. we stayed for a week and had no complaints. The room was clean and a good size. The buffet breakfast was very plentiful with every choice you could think of. This hotel is in a great location. 5 mins walk to the beach and restaurants, and 10 walk to the harbour and the old town. Shops and restaurants are plentiful. The hotel pool is very clean and was never crowded the whole time we were there. Plenty of comfy sunbeds. They have a nice pool bar where you can grab a drink and a bite to eat, all reasonable prices. If you want to stay in the centre of Rhodes, this is the hotel to stay in. It is up a side street so not noisy.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear Sylvia, Thank you for sending your review of your recent stay at the BW Plaza. We really value your business and we are always looking to find our if our Guests are happy with facilities and services. Above all we would like to know that they had a memorable vacation and they go away back home with good experiences. Hope that we will have the great pleasure to welcome soon back in Rhodes and our Hotel. Please don't hesitate to contact us for anything needed. Regards Lucas

"Very nice food and friendly staff"

5
16/09/2018

Had dinner here, the food was delicious. Antonio the waiter who served us was very friendly so were the rest of the staff, I would give this pace a five star just for how nice and welcoming the staff are, but everything about it is pretty 5*. It looks really fancy and at first you'd think it's too pricey but it's actually ok

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for staying at the BW Plaza and for writing about your experience.

"Location simply could not be better"

5
16/09/2018

This hotel scores ten out of ten on location; literally minutes from beach, the town and the walls of the old town. Right in the centre for everything you could need, yet on a quiet backstreet meaning you have no "noise" from the bustling Rhodes town. The hotel is looking a little dated and tired in places. The rooms, very clean could do with a revamp and I have literally never found balconies so small, just enough room to stand with a coffee. Air con was clearly getting to the end of its life, but it still worked and although not "cold" did keep the temperature low. Bathrooms very small, again need modernising, the lighting far from efficient especially for hair and make up. There is a mini fridge which was helpful and iron/board on request. Staff are friendly and professional although some of them didn't quite have a great understanding of English. Breakfast buffet, nothing special but certainly adequate. Getting a table can be difficult when busy but to be fair to staff they attend as quickly as they can. We didn't eat evening meal here but did eat around the pool and prices were very reasonable for very good food. The pool is a good size, not heated which I suppose is a bonus in the Greek heat. Sunbeds little grubby and not enough umbrellas, although in their defense there is not a great deal of room. Check out at noon, extra 30 euros to check out later - we checked out and took advantage of "room to shower" before an evening flight - this was a bit of a disaster - it is the unused sauna room downstairs which has no lock on, so good there was two of us! also shower was broke and hairdryer didn't work! A good point - right next door is a travel shop - unsure if this was part of the hotel, they were amazingly helpful and went out of their way, the prices were cheaper than those on the internet or on the harbour... worth a visit. In terms of location I really could not recommend enough, if you are looking for something central to everything, clean and good value - book this hotel

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
We are very happy to read your recollection of your recent stay in RHodes and the BW Plaza hotel. We are really thankful that you took some of your valuable time to write about this and share it others. Hope we will have the pleasure to welcome you soon back in Rhodes. We remain at your disposal for anything needed please contact us at [email protected] or +302241022501

"Great location"

4
14/09/2018

We didn't have the best start, arriving very late evening to find we had been allocated a temporary room which wasn't very nice and without a balcony,however the room we were given the next day was good overlooking the pool with the balcony we were expecting. That said the staff are very efficient and helpful in all sections of the hotel, and we felt they all seemed motivated and pleased to serve their customers. Our room had a mini fridge and kettle plus beverages. WiFi good too. Hotel is quite peaceful and small enough not to feel anonymous. Food quality was good especially the desserts, which were patisserie quality using fresh cream, including traditional Greek ones. The location is great, with the beach and old town less than 10 minutes within walking distance. We would consider staying again if we return to Rhodes.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
We would like to thank you for selecting the BW Plaza for your stay in Rhodes and for writing about you travel experience with us. Hope seeing you soon back in Rhodes.

"Very nice hotel"

5
04/09/2018

Everything was good. We were with a baby and got everything we needed (mainly crib and chair). The people were very helpful. There were many good things about the hotel, the ones which we really enjoyed were the location - very close to restaurants, beach, dock and walled city ans the endless breakfast. Highly recommended and for families who like to combine different style of holidays: walking a lot, relaxing and eating!

"Good hassle free hotel, perfectly placed in Rhodes Town"

4
30/08/2018

We booked this hotel for its perfect placing in Rhodes Town. On a 7 day trip we always managed to find a good spot around the pool with parasol. It's very relaxing around the pool with no hassle. Great pool bar staff and prices were very reasonable. Food was also very good from the pool bar. Rooms are standard fare for a 4 star hotel, the bathroom and balcony are rather small but just about manageable. It's cosmopolitan with many different tastes to please for breakfast. English breakfast is limited to bacon and egg with a mushrooms mix and mini sausages in some sort of sauce. which didn't appeal. Tried a few pool meals which were good and tasty. Good internet wifi inside hotel, but poor reception around the pool area. Mini bar just has soft drinks with enough room for your own bottles. I've stayed in Rhodes 4 times now, and if I was to return I would def pick this hotel.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear Phil, we would like to thank you for staying at the BW Plaza for your recent stay in Rhode and hope we will welcome back in Rhodes many times in the future.

"Good location"

4
22/08/2018

Nice Hotel in good location. Breakfast was good and not too grounded. Room was big enough and bed comfortable. Last two days we had problems tobacco smell coming to our room. Some one was smoking in his room and the aircondition brought the smell along. Reception was great trying to figure out the problem and we could have changed the room. Pool is nice and gets sun all day. It is good that the Doors to Pool opens at 10 am so people cant reserve the place early in the morning. We had dinner here once and it was good too. Many dishes to choose from. I would go to this Hotel again.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear Rinna_Mari, we thank you for selecting the BW Plaza for your stay in Rhodes and for sharing you experience with this review. Let me explain that all rooms are advertise and clearly marked as non-smoking, so is totally unacceptable for anybody to smoke in the room. In case somebody smokes in the rooms, will have to pay a substantial penalty in order to cover the cleaning of the room for the next Guests. Regarding pool, trying to be fair to all our Guests and avoid any misunderstandings, we had to prohibit reservation of longhairs at the pool and remove towels when left on the chairs for such purpose. This action seems to be working and all Guests are happy and all can find space by the pool. We are extremely happy that you found your stay and our services satisfactory and we hope we will have the pleasure of welcoming you soon back to Plaza. The Hotel is open all Year round and we remain at your disposal for anything needed. Yours Sincerely. Lucas

"High standard hotel"

5
21/08/2018

We spent 2 weeks in this hotel and keep very good memories of it. Indeed, the hotel itself is very good - high standards of BW chain and a good value for money. I'm not sure about other rooms but the one we had was of a good size for three. AC was functioning perfectly and was easily controlled. There was a balcony overlooking the pool - maybe not the size for sitting there with a glass of wine but good for drying beach towels and swimming suits. The pool is not big but quite clean. We are not big fans of spending time near the pool so is was quite ok to swim 15-20 minutes and quit. The breakfast was really very good - we always came in peak time but never had to wait for the table. The staff at breakfast is really very efficient and helpful. A lot of hot items and cold cuts, fresh fruits etc. Usually during long stays after several days of having breakfast in the hotel we try to find alternatives in the neighbourhood just for a change but here it was so good that nobody wanted to eat somewhere else. I can say nothing about the dinner as there is a lot of places to eat around and we never used a chance to eat in the hotel but their bar is quite good. The hotel is centrally located and is perfect for sightseeing however I wouldn't recommend it for long beach vacations. Probably it is just our perception but we didn't like beaches at the walking distance from the hotel. Luckily we found Faliraki beach - a fantastic sandy beach - in the very beginning of our two-week stay but you have to take a bus to go there and it takes about 40 minutes which is not very convenient especially with children though the buses are rather often. If you have a car every day it is not a problem but still it is not what I expect from beach vacations. But as it is a hotel review - the hotel itself is perfect - nothing to complain. Just get sure that it ok for your purpose.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear CaithyR, we are very happy to read your review and know that you had a satisfactory stay in our Hotel. Thank you for staying with us and for sharing your experience with others. We hope these nice memories from your stay in Rhodes will stay for a long time with you and that you will return soon back to the Island. The BW Plaza is open all Year round and it will be an extreme pleasure and honor of welcome you soon back in Rhodes. See you soon. Lucas

"Great place "

5
18/08/2018

This hotel has a perfect location- close to the beach, the harbour, the old town and lots of restaurants. The hotel itself is brilliant. The staff are polite and friendly, the rooms were cleaned perfectly everyday by friendly staff. The pool is nice although there aren't a huge amount of loungers (this didn't seem to be a problem for us though). Pool bar is great with a range of food and drinks. The breakfast is absolutely superb, there are many options available every morning as a buffet service from 7-10am (we recommend the pancakes)! The hotel doesn't have designated parking and there are only a few limited spaces on the roads nearby so it's first come first serve; if arriving late to the hotel parking could be a problem. We thought a car was necessary as although you are close to a lot of things, there are so many amazing places to visit and a car is necessary for this. There are lots of lovely restaurants a very short walk away from the hotel and lots of places that offer cocktails. All in all we had an amazing time in this fab hotel and would recommend to others!

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
We are thankful for selecting the BW Plaza for your stay in Rhodes and for sharing your experiences from Rhodes Island. We are very happy to read you had an amazing time in Rhodes and we hope you will return back soon. Regarding parking our staff are always there to assist our Guests.

"Weekend of August"

4
13/08/2018

A very good city hotel in the heart of Rhodes town. The pros are: you don't need a car. You can reach almost everything in walking distance, even the beach. There is a market around there, if you need a super market look for the food market just around the corner. Our room was not very spacious but there was enough room for 2 adults and a kid. There was also enough ergonomic space for luggage and a big closet as well. The staff of housekeeping was very friendly. The room was clean. There was pool towels complimentary in the room. Breakfast was great. A big buffet full of fresh delicious choices. Our highlights were omelette, fruit, melekouni and pancakes. Actually we found it difficult to try everything. There is also a boiler in the room. The air condiotioning is very efficient. The cons were of minor importance: Standard coffee could be better. We had a problem dealing with getting our swimsuits dry. There is an establishment in the bathroom but was not enough. Our swimsuits were not dry till the next morning. Maybe if there was something on the balcony could be a solution. The bathroom floor was slippery for kids but the housekeeping offered a bathpad.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear Evgenia365, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +30 22410 22501. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 77522 Property Lucas Georgas Best Western Hotel Plaza

"Great hotel, great location"

4
13/08/2018

We stayed (family of 4) at Hotel in July. Everything was great... perfect location, nice breakfast, very clean room, 5 minutes to beaches and 10 to old city... Infront of the hotel you can always find place to park your rent-a-car. All recommendation for perfect stay on this beautiful island...

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear Ivana, Thank you for sharing your experience regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +30 22410 22501. Sincerely, 77522 Property Lucas Georgas Best Western Hotel Plaza

"Great value for money!"

4
07/08/2018

We stayed at this hotel for a couple of days at the end of July and we had a very good time. We loved the location (close by the Old Town and lovely shops), the pool and most of all the staff. When we arrived here, we checked into a room without balcony, but I love to sit outside my room before going out in the evening, so we asked if we could get another room. This was absolutely no problem. Don't expect too much of the balcony, it's rather small, but I liked it nonetheless. The only minor thing that could be a bit better is the regulation of the air-condition temperature: although we did put it fully on, the temperature at night was still a bit too hot for me. But this was only a small thing amongst all the good things of the hotel. The breakfast was great; enough to choose from. At the pool restaurant the food was very good, for a reasonable price. We are also very satisfied about the service at the pool. I love to have a mimosa, and the guy that helped us (we don't know his name anymore unfortunately, but we called him Enrique), offered to make me a special mimosa, which was the best I've ever had. The staff at the desk was also extremely friendly; nothing was too much for them. I would definitely be coming back to this hotel, most of all because of the great service and the nice people that work here.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
We would like to thank you for staying at the Plaza and for sharing your experiences with others. It will be a great pleasure to see you returning soon and we remain at your disposal for anything needed.

"Excellent Hotel and Holiday"

5
02/08/2018

The hotel is perfectly situated for both the beaches, old town and other restaurants. (in fact perfect for the whole island). It is just off the busiest areas by 100m and so the best of both worlds re quite quiet and literally seconds to the action. The rooms are a decent size, have functional aircon (controlled yourself) and are cleaned and serviced beyond expectation. Beach towels were provided on top of the room towels which were refreshed often. The hotel has a decent sized pool with sun loungers and a nice bar serving a decent variety of drinks and food and reasonable prices. We went half board and expected to eat out in the evening mostly but we ended up using the onsite facilities as it was so good and the staff so welcoming. My wife is vegetarian and was very contented with the choices on offer. The head waiter kept a very tight ship and kept everything very smoothly run throughout our stay and although busy at the time of year we were there he always sorted us a table and made the place feel relaxed. There is also an in house bar close to the restaurant which is good and again very friendly staffed. We hired a car and found it ok to park near to the hotel. Overall the hotel felt safe, friendly, clean and professionally run at very competitive prices for our stay generally and all the extras we chose. I would definitely go again.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
We thank you for selecting the BW Plasa for your stay and for sharing your exoerience with others

"My stay in Best Western Plaza"

5
26/07/2018

We stayed in Plaza Hotel for business reasons, in June. We were satisfied by the service, our room was good for one person, clean, tidy, breakfast rich with many options. Location is convenient, close to many services and facilities. Swimming pool is a nice option to stay if you can't go to the beach.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for your review

"Perfect location for best of both worlds "

5
22/07/2018

First trip to Rhodes as a family with teenager. Excellent location of hotel deciding factor in choosing hotel. Literally round corner from lots of high street/designer shops in new town. 1min walk to Mandraki harbour so excellent for all water based trips. Few minutes walk to Grand Master palace entrance into medieval city which is majestic and charming at same time.Easy to spend hours wandering around it. Breakfast plentiful,international fare with options for all tastes(although i favoured the Greek option of gorgeous feta and olives). We had half board and are vegetarians. Buffet style but once staff knew this keen to point out what dishes were suitable. One night we wanted pasta but the dish made had meat. Staff quick to respond to request for a vegi alternative which made for us no problem.Many places to eat within minutes so would be inclined to go bed and breakfast only if returned in order to explore the many options. Special mention to George and Marias round corner for the best falafel! Mini bar very reasonable pricing as pool bar/menu.No pressure from staff re drinks unlike some hotels. Used pool most days,was busy but always found a spot. Staff throughout friendly but not intrusive. Mixed nationalities using hotel although seemed lot of Americans at time we visited. Overall great location made this perfect choice for us.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
We thank you for selecting the BW Plaza Hotel for your stay in Rhodes and for sharing you experience with others. We are very happy to read that your have been satisfied and it will be even a greater pleasure to welcome you soon back in Rhodes. We will be at your disposal for anything needed and we wish you for a nice suumer.

"Superbly sited"

4
16/07/2018

Just back from a weeks' break in Rhodes town and stayed at the Plaza. Excellent value for money. Centrally sited and just the right size. Room clean and, modern. Buffet offering varied choice. Very friendly staff. If we return to Rhodes would certainly consider staying here again. Just a word of warning - and not really concerning the hotel - the parking in the town is really challenging.

"Comfortable Hotel in a Perfect Location"

5
14/07/2018

The Plaza Hotel is a wonderful hotel in an ideal location. It is not overly large, so you feel like a Guest, rather than just a number for the stat's. ALL of the staff are wonderful, professional and friendly. The Plaza Hotel is spotlessly clean and the food was excellent. Buffet style breakfast with various options to suit everyone. We found the evening meals, also buffet style, excellent, with a different menu each evening. It is only a 10-15 minute walk to the Old Town, which we explored extensively. A few minutes walk takes you to the Harbour, where you can get a ferry to various locations. Also only a few minutes walk to the restaurants and bars.

"Not that great"

1
10/07/2018

I chose this hotel by it's great reviews but unfortunately the visit was a disappointment to me. We wanted to have a room for one night from the center because we had an Airbnb cottage quite far away from center. I booked a room with the pool/garden view but still we had one from the other side and the other side was not that beautiful side with the view of city and roofs. Our room wasn't the one we booked (and paid beforehand) and it was dirty and it was so much mold in it that we noticed it right away after stepping in the room. And all this would be OK, but when we gave this feedback to the hotel staff they didn't even care, vice versa they were rude. So only good thing about this hotel was the location.

"Ideal location"

4
09/07/2018

We arrived from Athens to return to Rhodes Island where we had our honeymoon 27 years ago. We arrived from the airport to the city centre via the bus. The journey time was aprox 40 mins with single trip cost of 2.60€. The bus station was a walk of aprox 10 mins to the hotel. The hotel is perfectly located very central to the beach, shops, restaurants and tourist sites. The rooms were comfortable, clean with adequate storage space, a free safety deposit box and good WiFi. Breakfast buffet had plenty of choices to suit all tastes. Overall a convenient location, with friendly staff in a safe area.

"Fantastic location"

5
06/07/2018

My second time at the Plaza. So near the old town, the port and just about every place you wish to go. Very nice waiting staff always with smile and a kalimera. Breakfast is a buffet plenty to eat, cooked, cereals fresh fruit. Lovely pool but spoiled a bit by the smarties occupying the louges with towels at 7 when the pool opens at 10. Not the staff fault as I witnessed a member of staff asking someone to remove the towel and go back at 10 butt totally ignored by the very rude man. Food at the pool is very nice and very reasonable and so are the drinks. Will go back.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for your business and your feedback.

"Juts cant fault this hotel: just perfect"

5
03/07/2018

Great location for beach, old town, new town and port. The staff were, without exception friendly, professional and helpful. The rooms were clean, spacious and lovely comfortable beds, effective air conditioning and quiet at night as in a quiet street. Lovely bar area plus pool bar. Best place we've ever stayed in Greece and will return next year.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for your recent stay at the BW Plaza and for sharing your experience with others as this review. We really value your business and we gain great satisfaction from having happy and satisfied clients returning Year by Year to the Hotel. See you soon in Rhodes.

"Fantastic hotel with a great barman"

5
30/06/2018

We stayed here for a week, and we loved it. The location was in the middle of Rhodes. Easy access to the old Rhodes Town and the port and beaches. The hotel itself is great. The rooms spacious and clean. The pool area was fantastic, and the buffet breakfast was magnificent. The staff always had a smile and a hello. One particular staff member, the barman Anestis. Always had a smile and greetings what ever time of the day it was. He was also very helpful with advice, even to people who came off the street. His drink making skills was superb. I have made a lifelong friend

"Great location in Rhodes!!"

4
26/06/2018

We travelled to Rhodes from Melbourne Australia for the first time, not familiar with Rhodes at all. We Had no problem settling in to the Plaza Hotel. The staff spoke English well, were helpful and friendly. Our room clean and comfortable. Pool area lovely too. Excellent location walking distance to shops and beaches. Overall an enjoyable stay:)

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for staying at the BW Plaza and for your review.

"Location, Location, Location"

4
18/06/2018

This city centre hotel is right in the heart of everything, 12 minute walk to the Old Town, 8 minute walk to the Casino & beach (We are in our late 60's, so tend to saunter rather than a brisk walk). 5 minute walk to restaurants and bars. Even although you are in the thick of things it is quite quiet. Plus for a city centre hotel it has a good size pool and sunbeds are comfortable. Not too many sunshades so if like my husband you have to have shade you need to get to the pool early. The hotel itself is nice, rooms are fine, has everything you want, but don't expect a wow factor, for the price you pay its very good value. The prices in the bar are no more expensive than bars outside. Lovely friendly barman (sorry can't remember his name). The breakfast at the hotel is very good but the evening meal is in my opinion just standard hotel buffet, nothing to write home about. Where the hotel lets itself down is their refusal to be flexible and perhaps they are losing revenue because of this, We asked if it would be possible on a couple of occasions to change buffet dinner to lunch at the pool so that we could have dinner out, the answer was no. We then asked, can we have an allowance towards ordering off the Al a Carte menu on an evening, once again we were told no. Had we been given an allowance towards Al a Carte we would have been inclined to linger over dinner and would have ordered bottle of red & bottle of white wine between the 4 of us, as such we used to have a couple of drinks at the bar before dinner and then just had a bottle of water with the buffet dinner and then went out for the evening. You also need to be aware that if you go down to dinner any later than 8.00pm the choice gets less and less especially the desserts. We would go back to the hotel if in Rhodes Town again, but in hindsight we would only book bed and breakfast as we only stayed in for the evening meal on 4 occasions out of the seven. This is a good hotel, but with a few tweaks it could be an excellent hotel and overall we enjoyed our stay at the Plaza.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
We would like to thank you for your business and for providing a detailed review of your experience at the BW Plaza during your last visit. We really value your opinion and we use this feedback to improve. Need to reassure that we always take very goo attention in allowing flexibility. It is our pleasure to satisfy all our Guests' requests. See you soon back in Rhodes and the Plaza. It will be a pleasure to welcome you again in our Hotel. If there is anything needed please don't hesitate to contact me personally, I will be at your disposal for anything needed.

"Staff overcharged me at checkout and lied to my face about it"

1
13/06/2018

At checkout, EUR15 was due (for the EUR3 per night of government tax). Staff clearly didn't understand that my total booking cost (through Bookings.com) was inclusive of this tax, even though I explained it to them. Instead they wanted to charge me EUR30.30, essentially double charging for the tax (I have no idea where the extra 30 cents came from). When I refused to pay and kept explaining that only EUR15 was due, they took my credit card details from Bookings.com and charged me that way, and when I asked to confirm that only EUR15 was charged, they said yes. However after returning from the trip, I see in my credit card statement that they actually charged EUR 30.30 without my authorisation in the end, and lied to my face about it! Completely unacceptable and unprofessional. Stay away from this hotel.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear Sir, it is with great surprise to see your review because we have replied already from booking.com and offered full explanation. I quote our reply from last night through booking messaging service: "Dear Mr …., On behalf of the entire team, I apologize for what happened during your check out. After your message I checked and correct our mistake by immediately returning you the amount of 15,30 EUR which was overcharged. Apologizes again for what happened and wish to see you again in future in our hotel. Kind regards, C...…….. P...……. Night Auditor " As we have already explained, there was a price change between the 1st and remaining nights, due to different seasonality. We have provided full explanation and we have immediately corrected the mistake. Overcharge had nothing to do with double charging the overnight tax as clearly was explained. Thus it is with our greatest suprice to receive your latest review and we kindly ask you to check again with your bank and your messaging in booking.com Thank you Lucas

"Wonderful"

5
11/06/2018

The Plaza is a beautiful hotel in a very convenient area of Rhodes Town. The room was large with a balcony and view of the water. Everything was very clean! Their breakfast was amazing, and had everything imaginable on the buffet. I wish I had brought a swim suit as the pool looked very inviting, plus it was only a short walk to the beach. All of the tour boats were just a couple blocks away, plus lots of shopping. It's very close to the Medieval town and castle. I would love to stay again!

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for staying at the Plaza and for sharing your experience with this review. Hope we have the pleasure of welcoming you back soon in our Hotel.

"Great "

5
11/06/2018

Great hotel in the best location to stay in a city of Rhodes.Our room was big and super clean.We had a sea view from a balcony.Pool area looks good and people working at the hotel are all nice.Breakfast is fantastic (except juice)Taxi fare from the airport to hotel was 25 euro.We would definitely return to this hotel.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for selecting the BW Plaza Hotel for your stay in Rhodes and for your review. We will be waiting to welcome you soon back in our Hotel.

"Good four-star in the heart of Rhodes town"

5
08/06/2018

I booked the night before, and got a very good rate of €65 a night. Very good value for money. The front desk clerk was friendly, and I was able to check in at 1 pm (noon would have worked, too, but the clerk recommended that I wait an hour and get a better room). My bigger-than-average-sized room was on the top floor and came with a balcony (with chairs and a table), three beds (a sitting area instead of the third bed would have been nice), a bathroom with a smallish bathtub, a minibar and a safe. While the room would benefit from a renovation, it was clean and tidy and everything worked. There were sockets by the bed for charging your devices. My bed was comfortable. The a/c was efficient enough, but it turns off automatically when you remove the key card from the slot by the door (or if you open the balcony door). Wifi was fast and reliable, no problem watching videos. Water pressure in the shower could have been better. There are beach towels in the room that you can take out to the pool or beach at no extra charge. The pool area was remarkably quiet – there were guests there, but they weren't noisy. Hardly any children during my stay. The pool was of good size for a city center hotel. The poolside bar served drinks, snacks and meals to very moderate prices. Breakfast (included in the room rate; walk-ins pay €7, which is a bargain) was served from 7 to 10 am, and it was an ample buffet with both hot and cold items as well as some Greek specialities and delicious fresh fruit. There's also a chef on call to make you your omelette of choice. Location was good, the hotel is within walking distance from the old city as well as shopping areas. All in all a very enjoyable two-night stay in a hotel that I would consider four-star. For the price I paid, it was excellent value. I could see myself returning, and paying a bit more, too.

"Returning guest for 14 nights"

5
07/06/2018

The Plaza (Best Western) is great hotel in the ‘new' town, centrally located within easy reach of the beaches, good bars and restaurants, mini markets and shops, Mandraki harbour and is about a 10 minute walk to the Old town. The large pool area with jacuzzi is lovely, has the sun all day and has a great bar serving food and playing contemporary sounds. The hotel provides pool towels. The open bar at the front of the hotel is also reasonably priced, fun, and the staff at both were great (special thanks to Anestis, Dimitri and Kostas). Breakfast was very good, with plenty of choice and a man making fresh Omelettes, Crepes etc. Coffee/Tea juice etc. is available from a machine. This time I was room 308 overlooking the road with partial sea-view and larger balcony than the pool-view rooms. Smoking not allowed on balcony. The TV channels are basically non-existent, but they did put on MotoGP in the main bar. What a great afternoon that was (hic!). Check-out: after a day at the pool/beach you may use the bathroom downstairs that belongs to the hotel sauna if you require it. Transfer pick up: if your transfer is ‘post office' be aware this means it's a coach so you must drag bags down to the main road (where all the big coaches stop). It's an easy walk to the beaches. NB. All have a stony entrance into the sea so take/buy aqua shoes and with a bit of a shelf you'll soon be out of your depth, but it's so buoyant you can just bob about with little effort. Wonderful! There are a couple of mini-markets left out of the hotel and also Mandilara the pedestrianised area. There are some excellent restaurants (with good red wine!) on Leontos Street, which is off 28 Oktovriou Street. Kerasma remains my favourite.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
We would like to thank you for coming back to Plaza and Rhodes Island. We are very pleased you had a good experience from your recent stay and for sharing this with others. We really value your opinion and your commends. Thank you for your feedback. Hope we will have the extreme pleasure of welcoming you soon back in Rhodes and our Hotel.

"Great hotel"

5
05/06/2018

Love this hotel, due to staff, location & pool which is immaculately kept Good food & drinks We return year after year & like visiting old Friends x The showers & baths could do with an update but beds very comfy and who wants to spend time in the room when Rhodes has so much to offer

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for your stay at the BW Plaza and we hope we will have the pleasure of welcoming you soon back in our Hotel. Your feedback and your business are highly appreciated form our Team.

"Very good for the price"

4
03/06/2018

This hotel is well located near old town, comfortable and clean. The rooms are big enough for two people with luggage and still have room to move. The pool area is lovely when it's to windy for the beach which is a short stroll down the road. Restaurants galor around this area and shopping is plentiful. The harbour walk is a must. Breakfast was lovely and clean..

"Great hotel"

5
28/05/2018

The hotel is in a good location, just a short walk to the harbour and the spectacular Old Town. It's also very close to the Bus Station for days out around the island. The room was spacious and clean. Having a fridge in the room was great for storing bottles of water and the kettle and tea tray very welcome. The pool area was clean with plenty of sun beds, chairs and tables. The breakfast buffet was excellent. A huge choice of freshly prepared hot and cold food, served on a spotlessly clean buffet.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for your response!

"Reception poor communication and people skills"

2
28/05/2018

I must ask please who ever reads this review,read to it to the end. It is not all bad . Firstly we arrived late on the 2nd May due to our flight being delayed , on arrival we were met by a mature gentlemen with grey hair, I informed him of my name and his reply was extraordinary, I travelled with a friend and we shared a room . His comment was . What 2 men staying in the same room!!!. I replied Yes . I then asked him about the restaurant and I know we are late due to the flight delay, He said there is no food available and the restaurant is closed. ..., We then decided to go the room and leave our bags and find somewhere to eat, Bear in mind we are staying HB . Later when we returned my friend went to the room and I went to the bar for a drink at around 23:15 , To my amazement when I was sat at the bar another gentlemen had a plate of food brought out to him from the Kitchen. So first impressions of this hotel were not great. Over the next two weeks of our stay we had several issues, Firstly, the Wi Fi in our room was awful, we reported it is to reception on several occasions and I thought we fobbed off every time with excuses, It was sporadic in the whole two weeks and poor. Secondly, our fridge stopped working twice after we had asked reception to have it fixed . In the end they put a new Fridge in. Thirdly, Smoke permeates through the dining area and even in the morning in our room as we were above the restaurant.. Last but not least . We felt the Buffet was repetitive and of poor quality food,Also too many dishes were recycled into salads. General feel of the hotel is it is past its best and does not warrant its current star rating. Now for the positives . Great Air con, Good pool area although it should have more covers for the loungers.Breakfast was adequate Staff in general were nice in particular the Restaurant, a mention for George and Antonis, Only one person to mention reception is Nicolleta .All the Chamber maids were very nice and smiley. Our main issues came from reception staff, Heads bowed down every time you passed reception and not a greeting or smile .These people know who they are and require serious training in people skills.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for your selecting our Hotel for your stay in Rhodes. We really value you business and we take into great consideration you commends and suggestions. Regarding the first issue mentioned, we though it was clearly explained during your stay, that upon arrival the buffet restaurant of the Hotel was closed. If I am not mistaken meal was replaced on the next days of your stay and explanations were provided as of the working hours of the Main Bar and the Restaurant, and what you are entitled and what not. We felt you were satisfied with the explanations provided thus it is with great surprise to read you review focusing from start on this issue. We are really sorry you still are not happy with this. Let me take the opportunity to advice that with the collaboration of the Tour Operators, we are working on having arrival times and prepare cold plates for late arrivals on rooms, even if clients have not requested this on the first place. And always we make sure to replace a missing meal, on the next days of the stay. Our staff, specially front desk receptionists, are trained professionals who work for us many Years and really value our commitment to customer satisfaction. We will of course make sure to discuss your feedback with everybody in this department, but having a look at TripAdvisor previous records you notice that our highest rating is for our staff. I will be at your disposal for any information or assistance needed and hope we will have the pleasure to welcome you back soon in Plaza and Rhodes Island.

"Good choice , great location "

5
17/05/2018

Stayed for a week with a group of friends. Hotel was in a good location, short walk to harbour and old town and in the newer part of town with shops and restaurants . Room was spacious and clean although the bathroom was a little cramped. Meals are buffet style with an extensive choice and the staff very efficient friendly and helpful. Lovely pool with plenty of sun beds , also area to sit at tables and areas in the shade . Drinks and snacks available at reasonable prices poolside. I have temporary mobility problems but the hotel was easy to move around . Very spacious and lifts to all floors . Enjoyed our stay and would be happy to stay again .

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for your feedback. We are very happy you enjoyed your stay with us we really value your business. We are waiting to welcome you soon back on the beautiful Island of Rhodes and the BW Plaza Hotel.

"Best value buffet in town"

4
11/05/2018

We stayed here for three nights. Personally I had no complaints. Huge balcony in the sun of about 30 m2, with a view of the pool area if you stood on tiptoe. Pool excellent and warm. Sun beds. Nice area for a stroll around. Staff friendly, lifts work, what's not to like? Big bonus was breakfast choice and evening buffet. Brilliant and for sure the best value meal in town. Highly recommended.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for your feedback.

"okish"

3
07/05/2018

some bad points.supposed pool view .There was none.When complained told it had sea view.Actually had 1 cm view between houses.Real faulty towers definition.Bathroom dated small and very stained.Would have given it 1 out of 10.To be fair it had its good points.Pool restaurant were good

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for your response. Let us explain that hotel in all description and in all channels, is not advertising a direct sea view. Obviously impossible for city hotel. We advice of the possibility to have a side-seaview room on upper floors which are priced at a small premium from other superior rooms. Most of our Guest select our Hotel because of its central and very convenient location and the very good services and facilities on offer all Year round. Hope we are gong to have the pleasure of welcoming you again back in Rhodes and our Hotel and I will be personally at your disposal for any information or assistance needed. Regards Lucsa

"Good stay"

4
29/03/2018

Stayed here 6 nights, March 2018 in a junior suit. Living room and bedroom. Bed comfortable. Very helpful English speaking staff. Breakfast was great (wide variety of hot and cold items). Centrally located about 1 mile or less from Old Town, Acropolis, harbor, shops and restaurants. A few minor issues. Seemed like the AC was not turned on for the season, only hot air came out. Could not get the room safe to work. Our room while spacious had no view. Overall an excellent stay, great value at only 122 Euro per night including breakfast (off season). Solid 3 to 4 star hotel hotel.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
We would like to thank you for selecting the BW Plaza for your stay in Rhodes and for taking some of your time to review our hotel. The Plaza is open all Year round and we will be very happy to welcome you back or your friends.

"Family holidays"

3
04/01/2018

We choosed this hotel because it is located in the center. On arrival we had a quick check in, the guy at reception was helpful, smiling and explained us the facilities of the hotel. They gave us a beautiful room for five persons but........it is located up the restaurant, so we had three horrible evenings. One night, my three boys where playing in the room and suddenly the girl of the reception knocked our door and told us that my kids making noise and disturbing people at restaurant. I apologized for her and i said that the rule in Greece says that you cant make noise from 15:30-17:30 and from 22:30 till 7:30. They knew that i have three kids why they gave me a room near by restaurant????? Second night, it was 30/12/17, they had gala dinner due of wedding, music so loud, noise from restaurant, we couldnt sleep properly, my kids make noise and disturb the restaurant but when the noise of the restaurant disturb my kids, who care?????? It is unfair!!!! Third night, it was 31/12/17, the restaurant organized a special dinner for New Years Eve, music stopped at 3:00 O'clock in the morning, waiters after should prepare the restaurant for breakfast for next day, too much noise , lout music, my baby (20 months old) couldnt sleep, so my husband took the baby around 4:00 O'clock morning at went to sleep in car!!!! That is not holidays. I paid to sleep in room and not in car. It is a shame. I booked the hotel almost one month before, they new that i have three small kids, why they gave me a room beside the restaurant???? And the most dangerous thing is that i found twice crockroach ( ?????????) at buffet during breakfast and I informed the girl who served the breakfast. No manager, no hotel owner, no public relations manager, no front office manager to complain. From the another part, the staff is so lovely in all the departments,they solved our small problems, they tried alway to compensate us in their way. Food is so delicious. Room is so clean. No more room 103 in this hotel.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear Madame, we have been informed by front desk staff on the morning of the 1st of January about your reporting this incident. Being a toursim profesional yourself, I am sure you understand that on the 1st of January our management team and onwers were not present. We are terribly sorry we learned about this so late, thus having no way to intervene earlier. If you would have let us know we would have arrange at any time for all the family to be reallocated immediately in another room, at any time. I am afraid room 103 due to the proximity to the Restaurant and due to the Gala Night and celebrations for the New Year, with live music and all the guests parting till late in the morning, was affected. But this was the only option for a family room avaialbile at the time of arrival. If we had warning that you were not happy earlier, we would suggested on our onw to be reallocated in different kind of room (connecting) in other part of the building. I hope we may have the opportunity to welcome you back in Plaza and I will be personally at your disposal for anything needed. Regards.Lucas tel 2241022501

"Central location in the "New Town""

4
05/12/2017

Good classic hotel that provided excellent value for money. The rooms are good with a balcony. The public spaces in this hotel were very pleasant to sit in or to have a drink. In the summer the pool area would provide a welcome place to relax. Close to the old town and beach. Staff friendly and helpful. Would certainly consider going there again.

"Nice, clean, friendly, great location!"

5
09/11/2017

Close to the oldtown, the beach, shops and restaurants, car rental Margaritis around the corner (great guy !). Clean room and clean towels daily, safe and fridge in the room. Breakfast good, pool is nice, all and all a very nice place to stay.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
We are pleased to hear about you having a good experience in our Hotel during your recent stay in Rhodes and that you took some of your valuable time to write about this and share it with others. Hope seeing you soon back in Plaza we remain at your disposal for anything needed.

"Centrally Located, Easy Walking to Old Town, Casino, Harbor, Bus Station, Good Value"

4
08/11/2017

This is not a beach front hotel, so don't expect a view. But it's a very nice place to base your tour of Rodos. Very easy to walk to beach, aquarium, casino, old town, harbor. Even the acropolis, though I would not call that an easy walk because of the climb. Our room came with breakfast included, which turned out to be a full service breakfast with eggs, meats, cheeses, bread, fruit, cereal, jams...you name it. We were here off-season, and found that many local restaurants are closed. There are plenty of pizzerias and sidewalk eateries, but if you want to branch out from Greek food, the hotel turned out to be a good place to get a nice dinner as well. Very courteous staff, and some delicious items on the dinner menu at fairly reasonable prices. We had our best meal here during our stay. Rooms were adequately sized, clean. Our room looked out the front of the building to...another building, but we easily found our way to all the major sights. Bus station was about 1/4 mile away and we were able to use it to get to other places and to the airport for our return trip.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for taking some of your valuable time to write about your recent experience from Rhodes and our Hotel. We really value you business and we are very interested to hear about your commends and suggestions. It will be a great pleasure seeing you soon back in Plaza and we remain at your disposal for anything needed.

"October "

5
30/10/2017

As always excellent value and superb service. Rooms comfortable and balcony covers smokers. Pool available. Lift to all floors. Improved WiFi. Restaurant staff attentive and food brilliant. Hairdresser one road over.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for your feedback and hope seeing you soon back in Plaza.

"Not so good for non-smokers or families"

3
27/10/2017

Smoking is allowed in the bar and restaurant areas, and due to the open plan design, the smell permeates through the whole hotel. We were on the third floor, and I was kept awake by the smell of cigarette smoke. Ended up rolling a towel up at the bottom of the door and opening the balcony door to try and get rid of the smell. The hotel also had quite a strong chemical air freshener smell (febreez?) to mask the smoke, which resulted in us all feeling rather queasy. Other than that, facilities and staff were nice.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for your feedback. We are checking this. All rooms are non-smoking so no problem should be reported I rooms. Maybe somebody violated the rule next to your room, and we did not notice. Also in public areas we are working to resolve this issue.

"Fantastic location"

5
26/10/2017

Loved my weeks stay at this friendly comfortable hotel. The bar area is one of the best hotel bars I have come across. Very reasonably priced and lovely set up, comfortable and nice tasteful music in the background. The only negatives I can give this hotel is the bathrooms in the rooms need a refurb. The pool wasn't very inviting. Breakfast wasn't the best but I'm not a cooked breakfast person anyway. So when we did get up for it there was always something I could have. Also I feel more English tv channels are needed. These may sound like a lot of negatives but my overall experience warrants this hotel it's 5 stars.

"Lovely hotel "

5
25/10/2017

Just had a wonderful week in the best western. Lovely hotel great location for everything. Staff where all smiles and friendly. Special mention to anestis the bar tender who was great always smiling and happy in his work. Really could not fault the hotel me and my wife really enjoyed our week there. Lovely bar area and comfortable beds around the pool had plenty of sun loungers and the bar tender in the pool area although I never caught his name was also very good at his job.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for taking some of your time to write about your experience. Hope seeing you soon back in Plaza. Regards Lucas

"Reliable and good value"

4
19/10/2017

Another overnight and surprised by comfort of bed and pillows.....they've obviously been spending some money! The bathrooms though desperately need to be upgraded to make this a great hotel rather than a very good one. It's our hotel of choice as staff always welcoming and courteous. Generous breakfast.

"Rhodes."

5
17/10/2017

The hotel is very well located in the city centre making it ideal for business meetings, as well as, a place from where to operate. The service overall is excellent: restaurant, bar and others as well.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for sharing your experience from Rhodes Island and the BW Plaza Hotel.

"Good hotel with great location"

4
14/10/2017

The hotel was really nice, friendly staff and good location in the centre of Rhodes town and close to the both of the beaches. The pool area was small but every day there was enough space for everyone. The breakfast and dinner in the hotel's restaurant were absolutely amazing! The food was really good! The service all over the hotel was great. We had a room with a pool view and otherwise there was nothing wrong with the room but the balcony was quite small.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for selecting the BW Plaza for your stay in Rhodes and for taking some of your time to write about your experience. We really value your opinion and your business. Hope seeing you soon back in Rhodes and we remain at your disposal for anything needed.

"Can't fault it"

5
04/10/2017

Fantastic hotel. Can't understand the moaners! Modern, friendly, clean, very helpful staff. Excellent location. The first time ever we haven't had to put towels on the sunbeds! A small pool area, admittedly, but always a space. Breakfast buffet had plenty of choices. Favourite restaurants were Romeos in the Old Town and Reds in the new town.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for your feedback.

"Worst Western Hotel Plaza. A review from a local Rhodian."

1
02/10/2017

As a local I have been staying at this hotel quite a few times. Unfortunately the last time I entered the lobby and asked the receptionist about availability and prices he was extremely rude to me informing me that the hotel was almost fully booked and that there was just one room available at that price. 'Take it or leave it, I am speaking to you in Greek, what is it that you don't understand?' were his exact words to me! Unfortunately he was not wearing a badge so and of course he didn't want to give me his name. When I asked to speak to the Front Office Manager or the Hotel Manager, he informed me that they weren't there and that I was more than welcome to walk into the offices to see for myself. Seriously, 4 star quality? I believe not! More like a disgrace and it is such behaviour that gives us Greeks a bad name. Worst Western Hotel Plaza: Never again!

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for your review. Hope you can understand that hotel was full and there was no room available. I am really sorry you have trouble understanding this and for becoming upset, but there is little we can do. I am surprised about what you have reported. It is really hard to believe that my colleagues can do what you described. They are very well trained and experiences in handling the most difficult cases with the absolutely best professional way. Please call me at 2241022501, since you are local even better in order to arrange a meeting, to give me more details about the incident, employ involved, day and time of the incident. I will be waiting to hear from you The Best Western Plaza Hotel will continue to offer exceptional quality of services and facilities.

"Keskiverto/ basic hotel"

3
26/09/2017

Perussiisti, aamupala tyypillinen ja joka aamu sama. Huoneesta puuttui hammasmukit kokonaan, huone jo vähän aikansa elänyt - remontin tarpeessa. Allas pieni ja kylmä, pöytiä liian paljon ja lepotuolit liian tiukassa. Henkilökunta ystävällistä. Glean, breakfast okey, same every morning. No glass for toothbrush at room. Renovation at rooms should do soon. Bool small and cold. Tables too much at bool area. Staff nice and helpfull.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for the update

"Great location and facilities"

5
23/09/2017

Really enjoyable stay at this hotel. Great location - in the new town and close to all the restaurants and the port. A 10 - 15 minute walk to the old town. Easy walk to the beaches. Decent sized pool really useful in that there is always a part of it shaded, even at noon. Good snacks at reasonable prices. We had rooms on the top floor looking out over the street. However the double glazing meant everything was quiet - the a/c was very effective. Good powerful shower. Breakfast buffet always great for fruit, bakery etc etc. Even the mass produced cooked stuff was decent, and there's a chef for omelettes etc if that's what you want. We didn't eat in the evening, but it always looked pretty busy. As a Best Western and a bit above the package prices it's probably not going to attract the youngest of guest profiles ! All the staff we encountered were really helpful. The hotel uses a travel agency next door for car hire, and whilst we could probably have saved a few euros shopping around, I went in to the agency at 7:30 in the evening, and had a very decent car delivered to the front door the next morning. It's not a five star top of the range luxury hotel, but we'd go back any time - we thought it was real value for money.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for staying at the Plaza and for your feedback. I am sure others will find your recollection of your experiences as very useful in planning their stay in RHodes as it is very useful for us to try to cover visitors needs and have satisfied Guests. Hope seeing you soon back in the Hotel and we remain at your disposal for anything needed.

"Absolutely amazing "

5
23/09/2017

Stayed here for one week with family and we had an amazing time. The hotel is in a great location near to the old town and close to the beach. Within reach of lots of restaurants and shops. The facilities are fantastic with the safe and air con at no extra charge. The Wi-Fi is also free and with great coverage, in fact I am writing this on the sun lounger next to the pool awaiting our departure pick up. The staff are all lovely and very helpful. We had b&b but also are at the hotel on a couple of occasions and the food was fabulous. An absolutely amazing hotel for a visit to Rhodes town.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for your feedback.

"Plaza pleasure"

4
20/09/2017

We have stayed at the Plaza many times, though for only two nights at a time, and find it comfortable, convenient for our purposes and clean. The staff are friendly and helpful. The food is generally good and the bar well stocked and run. There have been changes since we were last there, most for the better. The dining room has a better layout than before.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for your feedback. We are pleased you have noticed and enjoyed recent changes. More to come in 2018. It will be a great pleasure to welcome you soon back in Rhodes and the BW Plaza and we remain at your disposal for anything needed. Regards Lucas

"Perfect location "

4
20/09/2017

There was nothing to displease at this hotel. The room was comfortable and clean. It was close to everything we wanted to see and do. There was a good selection of restaurants on the doorstep and the neighbourhood was safe. A good choice. The breakfast buffet staff were exemplary. Always ready to help and serve with a smile.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear Tarsim, it has been a great pleasure to welcome you at the BW Plaza and we are pleased that you have enjoy your stay. We are also very happy that you took some of your valuable time to share you experiences with others. Hope seeing you soon back in RHodes, in which case please don't hesitate to contact us for anything needed. Yours Sicnerely Lucas

"Uncertainty"

4
17/09/2017

We have been overnighting at The Plaza for the last few years. The staff are helpful, the hotel is well maintained and is regularly refurbished and breakfast is plentiful and caters for a wide range of tastes. However, the nightly cost has increased hugely over the last 3 years, now making us reconsider using it in the future. £120 - £!40 per night in high season seems exceptionally high. Even booking months in advance doesn't impact on the rate.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for selecting once again the Plaza for your stay. I am sorry for the price, but it is the pick of the season, and even inferior hotel with less or no services, in sometimes not even breakfast they are charging some times more than us. We always try to keep a good value for money for our Guests because we it is our greatest pleasure to have happy Guests that will return back or send us their families and friends. Please don't hesitate to contact us for anything needed next time you will consider coming back, to assist you with best available price.

"Ok hotel"

4
15/09/2017

Stayed over on route to symi.room was clean but at front of hotel the view was of run down building.I would not have wanted to stay another night in that room.on the plus side the evening buffet and breakfast buffett were really good hotel staff friendly and helpful.the location was good as if you turn right you come across some lovely tavernas and shops wich are relatively chesperbthan those by the water front

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for staying at the BW Plaza during you recent stay in Rhodes. We are working hard to improve the hotel in many ways and we really value your feedback. We plan this Year a major facelift of the Hotel, that will compliment the rest of the renovation already completed inside. We have renovated completely the restarant and partially the rooms. Rooms will finish this Year, and also the outside. We thought of starting from inside, thsu giving more value to our Guests for their money, since the hotel is located in a urban environment and the outside view was considered as a secondary priority. SO we put our resources first to upgrade it internally. Hope you enjoy it and it will be a great pleasure seeing soon back in Rhodes and the BW Plaza. Please don't hesitate to contact us directly and please check our online offers, next time you plan to visit us. Yours Sincerely. Lucas

"Best Western Hotel Plaza"

5
14/09/2017

Comfortable, spacious. Good location. Very good breakfast. Wifi worked well. Rooms are with balconies. The sea was seen from mine. There is a swimming pool and a bar in the hotel. A tea kettle in the room. It was a pleasant stay.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for selecting our hotel and for your feedback. It will be a pleasure seeing you soon back in Rhodes.

"Great Hotel & excellent staff!"

5
13/09/2017

Returned home on Sunday after a 2 week stay. The hotel was a perfect place to return to after spending the days travelling around Rhodes and Symi and as many people have mentioned, it's situated in a great location with the old town, tavernas, shops and bars mere minutes away. The rooms are cleaned daily to a very good standard and bed linen, towels etc were changed every couple of days. The breakfast buffet offered an excellent choice of hot food, cold, continental & Greek & a special thanks to George and Fotini who were always on hand to make sure I had access to gluten free bread, crackers and soya milk. Nothing was too much trouble. If you're too tired for a wander in the evening the bar area is a great place to relax, superbly managed by Anestis who always provided first class service and had an excellent rapport with all the customers. In short I would definitely recommend the hotel to anyone visiting Rhodes or passing by, we'll definitely return.

"Overnight stay on route to Symi"

4
10/09/2017

Stayed at this hotel several times and it is a perfect stopover when on route to Symi. Good location, Lots of eating places nearby and near to Rhodes Old Town.Hotel has a pleasant bar area and provides a good breakfast to suit all tastes.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for sharing your experience from your recent stay in the BW Plaza. We really value your opinion and it is very helpful for others in deciding where to stay on the Island. The BW Plaza has always been the place to stay overnight, half a day or a couple of hours for "transit" travelers to Symi and other smaller Islands being served from Rhodes Airport. And we have always been very pride to assist travelers. We are pleased you are satisfied from your short stay, enjoy your Sumi Vacation, and maybe next time you pass by Rhodes, you can get the opportunity to explore also Rhodes.

"Great location but let down by dreadful WiFi and tired rooms"

3
05/09/2017

The hotel is in a great location just minutes from the old town and the harbourside. However, the rooms are badly in need to an upgrade. Our bathroom door didn't shut and wasn't fixed for the whole week we were there. The beds are iron hard. The décor is tired and feels very 3* ish. The 'sea view' was a la Basil Fawlty! The WIFi is terrible! We had virtually none I the room, none at all by the pool and only got a reasonable signal in the bar. Very frustrating. The pool was freezing! Breakfast is very average. Disapointing. On the positive side the staff were very friendly.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear Sir/ Madame, thank you for taking some of your time to provide us with your feedback. We really value you opinion and we appreciate your assistance. Looking into our maintenance log, noticed that we had no incident of wifi reported the last couple of weeks, a part from one room on the 5th floor, which was resolved immediately anda short down time, a couple of minutes, due to maintenance of our supplier. Thus please report back to us, number of room and period of stay, in order to check the problem reported and avoid it for next Guests. Regarding the pool, as of todays measurements is up to 29oC, actually due to very high outside temperatures and many hours of hot sun, we need to cool it down, to keep it below 30oC due to operational limits for public pools. I am afraid we are not permitted by Law to allow pools to heat more than that, unless they are Whirlpools or Jacuzzis. Regarding the view, please note that we don't advertise sea view. Please refer to our promotional material and our reservations. It is clearly stated that we sale partial seas view. The hotel is located centrally, we are not a beach front hotel to offer sea view. What we offer is side or partial seas view, and I am really sorry if this point has been misunderstood. We take great care and caution to provide most accurate information to our potential Guests to avoid any misunderstandings. I would like also to advice that the Plaza undertook a major renovation in 2016/7 for partial renovation of all our rooms to be completed this Winter. The brand new restaurant has been accompanied with a new updated buffet breakfast with the addition of Greek Breakfast and soon the certification of Aegean Cuisine. We hope we are going to have the pleasure to welcome you soon back in the renovated Plaza Hotel and we remain at your disposal for anything needed. Yours Sicnerely Lucas

"Great Place to Stay"

5
02/09/2017

The hospitality of the staff was excellent, we stayed on a half board basis, had a room with partial sea view, which was more of a benefit for viewing the town rather than the sea. The room was cleaned and tidied daily. The buffet breakfast and dinner provided a wide choice to eat and the food was well cooked compliments to the chef. Breakfast was always busy so get there early to choose where you want to sit in the restaurant. The hotel has a medium size swimming pool, we did not use because the beach was only 5min away. We enjoy walking, which was a benefit as many of the attractions and activities were within 20 min walk from the hotel, or a short bus journey (costing up 2 euros), whereas organised tours to these same attractions (Rodini Park, Ancient Stadium, Butterfly park, Lindos etc) were much more expensive. The hotel is in an ideal location as the main shopping centre is 2 min from the hotel and the medieval city is 4 min away

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for selecting the BW Plaza for your stay in Rhodes and for taking some of your time o write about your experiences. We really value you feedback and I am sure others will find this useful. We hope we are going to have the extreme pleasure to welcome soon back on the Island and our Hotel. Please don't hesitate to contact us for anything needed. Yours Sinceely, Lucas Georgas

"Needs a refit"

3
25/08/2017

We chose the hotel because Rhodes can be very hot and we wanted a pool for our one night in Rhodes before catching a flight. Our stay was pleasant and the staff were nice, but the interior decoration of the hotel is really dated. We almost laughed when we saw the place that we had picked on the internet! Like something out of the 80s and shabby too in places. The location is very convenient, but I wouldn't stay there again. If you pay a substantial amount for a hotel, you don't want to pay for something that's long overdue for a refit.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear Sir, we thank you for your recent stay in our Hotel and for your feedback. We really value your opinion and we would like to thank you for your commends. As you have seen during your last visit, we have completed 100% renovation of Restaurant Area, buffet and showing cooking where we offer large variety of choices of freshly prepared dishes every night. We also started and partial completed renovation of the rooms (changing floors, beds, clothing, etc). Room renovation will be completed between Nov 2017 - Feb 2018, as well as renovation in Bar, Lobby and Swimming Pool Areas. Of course Hotel will remain open for business all Year round as usually, thus time is needed to complete our Plans. In regard to prices, I am sure your recognize that travelling in Mid August is the pick the Summer and prices everywhere are at their highest. Searching our room prices through out the Year you realize that we offer really great value for money all Year round. Searching for other Hotels or accommodation providers for the same period, you will see that even the ones of lower category and with no services in the area, are charging much more during the same period, without offering not even a small breakfast. I hope we are going to have the pleasure to welcome you and your friends again soon in Rhodes Island and the BW Plaza Hotel and I will personally be at your disposal to prepare the best possible offer for you stay in the renovated Plaza. Yours Sincerely Lucas Georgas - Hotel Manager

"Ok just for a couple of nights as a "city" hotel"

3
25/08/2017

+ The location in the city center - Room was big but a quite outdated, I felt back to the 80's ! (Bed was quite comfortable indeed). - At 1st floor, balcony without any privacy with the adjacent one, and another one in front. Butts in the plants (as they don't put any ashtray). - Surrounding by the pool not very inviting to spend time there. - Breakfast was ok and buffet dinner (included with the room) was low quality. Expensive for what you get (190 € , 2 adults + 1 child, mid August, buffet dinner compulsory included).

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear Mr. Marco, we thank you for your recent stay in our Hotel and for your feedback. We really value your opinion and we would like to thank you for your commends. As you have seen during your last visit, we have completed 100% renovation of Restaurant Area, buffet and showing cooking where we offer large variety of choices of freshly prepared dishes every night. We also started and partial completed renovation of the rooms (changing floors, beds, clothing, etc). Room renovation will be completed between Nov 2017 - Fec 2018, as well as renovation in Bar, Lobby and Swimming Pool Areas. Of course Hotel will remain open for business all Year round as usually, thus time is needed to complete our Plans. In regard to our prices, I am sure your recognize that travelling in Mid August is the pick the Summer and prices everywhere are at their highest. However at the Plaza we try to maintain value for money for our Guests. We have added the buffet dinner thus offering more value to the money you spend to us. Other establishments of lower category and with no services in the area, are charging much more during the same period, without offering not even a small breakfast. Also checking our rates through out the Year you realize that we are offering incredible offers. I hope we are going to have the pleasure to welcome you or your friends again soon in Rhodes Island and the BW Plaza Hotel and I will personally be at your disposal to prepare best possible offer for you stay. Yours Sincerely Lucas Georgas - Hotel Manager

"Nice and comfy hotel in Rhodes Town"

4
19/08/2017

Overall experience was nice. Pretty good food and positive attitude from all hotel staff. Very reasonable prices. Also located in pretty good place. Easy go get everywhere, old town, harbor etc. Room service was also fine. Maybe the rooms were a littlebit outdated but not big problem. Only negative point was voices from other rooms. But easily fixed by earplugs.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for staying at the BW Plaza and for your feedback.

"Nice Stay"

4
19/08/2017

This hotel was lovely, but not luxurious. Very well located in the heart of Rhodes with very simple clean rooms. The buffet breakfast which was included was amazing and full of choice. The hotel staff were friendly and always happy to help. The pool was a bit of letdown with not much space around it - a first in best dressed scenario. My recommendation to them would be to get rid of the tables & chairs and replace them with sunbeds :)

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
We would like to thank you for staying at the Plaza and your feedback.

"Single person"

3
18/08/2017

The price was excessive as I was allocated a family room, apparently no smaller room available although I booked three months in advance. The price and availability appeared the same on booking.com and the hotels own site.However the rate offered to a local travel agent was considerably less.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
We would like to thank you for selecting the BW Plaza for your stay. Being the pick of the high season for Island, I am afraid rates are higher than the rest of the Year due to the increased demand for limited available rooms. I would like to mention that we keep prices to reasonable levels (a quick search for rooms availability in the area will justify this). Hotels of lower category and with limited available services and significant lower quality of facilities can become significant more expensive than the BW Plaza in August. For us because we try to bring long terms relations with our Guests we try to keep our rates always on reasonable levels. It will be a great pleasure to see you again in Rhodes and welcome you back in Plaza. Please look on our website for special incentives to book directly and for our offers. Hotel remains open all Year round and we have amazing offers through the Year. I will be at your disposal for any information or assistance needed. Yours Sincerely Lucas - +302241022501 email: [email protected]

"Best Western Plaza"

3
16/08/2017

Hotel in what is the major tourist area that can get quite noisy. Rooms are comfortable and the WIFI works. Breakfast is reasonable, we ate there for dinner as we had a child with us and couldn't venture too far. Staff are a mixed breed, the majority were fantastic but a couple especially the morning ship you felt wanted to be elsewhere. This is a 3.5 hotel but just short of a 4. The pool was great and convenient

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for your feedback and for selecting the BW Plaza for your stay in Rhodes. We hope we see you soon back in Rhodes and it will be a pleasure to welcome you once again in our hotel. Thank you Lucas

"Good but not luxurious"

4
13/08/2017

Well-located, friendly hotel with a large,varied buffet breakfast. Dinner buffet wasn't as good. Pool area is a little tight so sunloungers may be limited. Bathroom in room was incredibly small. Overall, I would definitely return. Hotel was clean, staff attentive and with small shop across the road, within easy reach of daily essentials.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for staying at the BW Plaza. We really value your business and we would like to thank you for your feedback. It is going to be a great pleasure to welcome you back in Rhodes and the BW Plaza soon. We remain at your disposal for anything needed. Regards. Lucas

"Ok stay"

4
04/08/2017

The hotel, the pool area and the room were nice and clean, and the breakfast OK. Location of the hotel is excellent. The dinner buffet was a disappointment with tasteless food and rude service. We also ordered an iron to be delivered to our room, but they never sent it..

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +30 22410 22501. Sincerely, 77522 Property Lucas Georgas Best Western Hotel Plaza

"Great location"

4
01/08/2017

My husband and I visited towards the end of July. This hotel is within minutes walk of the harbour, the beach and the Old Town. Within the surrounding streets there are a range of bars and restaurants. The staff were friendly - housekeeping especially - but the front desk could have been better informed about details of trips, or at least offered to find out. They could give the departure times for the bus to one particular site but both they, and the leaflet, said nothing about getting back! . They dealt effectively and swiftly with a group of young people having a bit of an after midnight night party on the balcony next door. Sunbeds in the pool area are tightly packed and busy - but we generally found a space after a short wait. You have to be prepared to sit very close to other users. Beware the 'city view' room description. Do not expect a panorama. This is a view of the street outside - but our balcony was generous and the room was not too noisy. The 'parking (paid)' description could also be misleading. We had hoped to explore the island independently. There is no hotel parking. We were told there were a couple(?) of spaces at the front for hotel use but I suspect that was for dropping off. The street outside was metered. There were free areas around but we took one look at the solid ranks of cars and decided we had better things to do than drive around looking for a space - so no car. Great location - and I guess a good base given the time of year. If you want quiet and more room travel earlier.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
We would like to thank you for staying at the BW Plaza and for helping us in running the Hotel with your valuable to us feedback. We hope we see you soon back in Rhodes.

"Best Best Western!"

5
31/07/2017

Excellent location in Rhodes Old town, good value for money & the staff were very helpful and attentive, nothing too much trouble. Close to Mandraki harbour and the old town, not the noisier newer part of town.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for staying with us during your Rhodes Island visit and we will be very happy to welcome you back to our Hotel.

"Very good location"

5
30/07/2017

Location within short walking distance to beach, harbor and the old town. Nice and quiet Hotel. Pool area also nice and quiet (sunbeds close to each other). The food and service in the restaurant was also good.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for staying at the BW Plaza and for your feedback.

"Excellent"

5
28/07/2017

Very clean and friendly with excellent facilities. The buffet style breakfasts and dinners had so much choice with both hot and cold dishes and all were delicious and great value for money. The bathroom was small but served its purpose adequately. I would not hesitate in staying there again and will do so on my next holiday to Rhodes.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for taking some of your time to write about your stay. Your business and your feedback are extremely valuable to us. It will be a great pleasure to welcome you back in Plaza soon.

"Lovely stay in Rhodes at Best Western Plaza"

5
27/07/2017

I have spent a tranquil and beautiful week with my fiancee at Best Western. Thumbs up! Great location, very good food, friendly and helpful personnel. I strongly recommend this lovely hotel to those who want quality!

"Yearly Review of the Plaza - thumbs up!"

5
24/07/2017

I whine each year that I love this place, but wish they updated it. ALRIGHT!!!! The carpets in the rooms vanished this year replaced with nice tile, the bedding took an upgrade, and the wireless jumped up!!! Now, combined with the excellent staff, great breakfasts, perfect location and pool (well, the pool still has babies in diapers - fecal teabags), makes this an excellent choice.

"Couldn't ask for more"

4
18/07/2017

Very well located within 5 mins walk from anywhere in Rhodes Town. Clean , presentable and well furnished . Nice staff , always ready to be of assistance. Half board not much more than B&B so we ate here a couple of nights and went out for dinner on the other nights. Highly recommended

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear Mr. Grant, we would like to thank you for your staying in Plaza and for taking some of your valuable time to write about your stay in Rhodes and our Hotel. We hope we are going to have the pleasure to welcome soon back in the Hotel, and we remain at your disposal for anything needed. Yours Sincerely Lucas tel. 2241022501

"Mrs Ann Schofield "

4
14/07/2017

We stayed as a family of 3. The location is the best, it's close to the beach the harbour the night life on bar street and more importantly the magnificent old town which we loved. The hotel is very clean, the maids clean the room every day except for Sunday. Clean towels, a mini bar with soft drinks and bottled water, but this is not free, if you use one get it half the price straight across the road from the hotel, make sure to get identical to replace which you must do before the maids come in and replace. noticed that we were getting mosquito bites at night ( definitely in the bedroom) hotel provided us with plug ins after bringing it to their attention, so ask for them on arrival, we ended up with loads of bites. We sprayed our selves with jungle formula before going out but the pharmacist told us you must also spray yourself just before you get into bed. We stayed for 14 night and I only had two breakfasts, one early on in the holiday and one on leaving and can honestly say it was very good, I didn't get up for the rest because I don't eat breakfast at home. Now I wasn't happy at all when handing in our room key cards. It was on 12/07/17 at about 1030am, I was met with a very negative, no people skills receptionist who must have got out of the wrong side of the bed. I approached her and said, hello, I would like to hand in my key cards, she replied ok and said, just a moment whilst I look at the mini bar bill and then said abruptly, 4.75 euros not sure exactly the amount but it's as near as dam it. I said my husband will be hear in a moment, he's in the lift after me, so I said, please can I order a taxi to the airport, she replied when you've paid the mini bar then I will order a taxi, I said okay but was absolutely disgusted with the way she said it, she doesn't deserve her job, she didn't even ask us if we enjoyed our stay, just wasn't interested in any feedback, how sad because we did. The taxi fare to and from the airport was 30 euros each way. Rhodes town is massive which was great. The coffee frappes were so nice. Hope this was helpful.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear Mrs. Schofield, Thank you for taking some of your valuable time to write about your stay at the BW Plaza and Rhodes Island. Your feedback provides valuable information for future clients of Rhodes and the Hotel, planning their visit to our Island all Year round. We are very pleased to hear that you are satisfied with the Hotel's services and facilities, and we really value your commends and suggestions. We will be very happy to welcome you back in Rhodes soon, and we remain at your disposal for anything needed. Yours Sicnerely Lucas

"Old and neglected"

3
13/07/2017

I understand why I paid too much in mid season, this I didn't get, how people choose this hotel for their vacation. Everything looks past age and untended. Breakfast was so greasy and tasteless, so second day I avoid it. A veil steak I ordered for in room dining was a tragedy of fat. Generally the one thing there that matters was the personnel, happy and smiling, while they were taking care of your accommodation.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear George, Thank you for your feedback. We really value your business and your opinion. It is of great assistance in improving our services for your you and future Guests. I would like to reassure you that what you have paid for July in Plaza an extremely competitive price in a city with no hotel rooms available for sale. Hotels of lower category and with no services like the 4 star BW Plaza, are selling their rooms much more expensive than what you have paid here. If you have any question regarding our pricing policy for companies, please contact Mr. Tsioukanis for all Year round offer that will satisfy all your needs. However, I have noticed and I was wondering why you changed so much your opinion since Nov 2016 with your last "Good"review. Since then the hotel had completed a full Restaurant renovation, an extensive renovation of rooms with new floors, new beds, partial renovation of Bar area. I am afraid I have to disagree that this is not what we call neglected. I am afraid you are mistaken and this shows also from the commends of other clients who have seen the improvements from 2016 and they are enjoying the excellent facilities and the good catering of Plaza. Specially Breakfast is one of our strong selling points. Need to inform you that our efforts to improve is a continuous quest for us. More changes are planned for autumn/ winter 2017 and we hope you will have the pleasure and honor to welcome you back in BW Plaza and that you will see yourself the excellent work done in keeping updated facilities and services. I will be at your disposal for anything needed. Regards Lucas tel 2241022501

"great stay frustrating WIFI"

4
13/07/2017

The service folks are great but you need to ask for some things... like removing used shampoo bottles or cleaning the bathroom counter tops. Ask if they have replaced the wifi before you book if you need wifi! teh location is great for the beach and access to town. Very helpful front desk staff with great intentions but the owners must be pre-interent generation!

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear Mr. Vardis, thank you for your feedback. We have been facing Wifi problems in some areas of the Lobby and isolated rooms. It is not the entire property. We have resolved these issues already. Also need to mention that we are upgrading existing service as we speak, in order to avoid such problems in the future. Thank you for your understanding. Thank you Lucas

"Will be back!"

4
06/07/2017

Room with pool view good but but bathroom small. Great pool & bar and main bar. Lovely buffet breakfast and dining area. Staff friendly and helpful especially front barman. Gave us breaibag to take as we left early.

"great location, good karma"

4
25/06/2017

This hotel is in a great location within walking distance of many of the Rhodes town attractions. It was a pretty standard room, and the bathroom was a bit small, but the bed was great, nice balcony looking towards the sea, and it was very clean. The hotel has a lovely pool--amazing considering it is so central in town. The staff were delightful, and you felt they really wanted you to enjoy yourself. Absolutely great breakfast was included and it was great value. We would stay there again for sure.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for staying at BW Plaza and your feedback. It will be a pleasure that you return soon to Rhodes, and we remain at your disposal for anything needed.

"Good lunch"

4
22/06/2017

We met up with friends who stay here frequently and had lunch. Everything was very good indeed and the service was discreet and good. The front doesn't look that wonderful but once you are inside it is very comfortable.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for your feedback and we are pleased you liked our renovated restaurant. Soon we intent to make some nice changes also on the entrance, not only to look nicer from outside but also to look more welcoming. If you would have visited the Restaurant in the morning or the afternoon, we have fantastic buffet and show cooking, it is very impressive. We hope that you now you have the BW Plaza you select us for your next stay. Please don't hesitate to contact us for any assistance needed. Regards Lucas

"Short stay at Plaza"

3
22/06/2017

Ordered on the internet at Plazas own site - ordered pool view, but got view to alley next to noisy street. When reported at checkout - just claimed usual price. Bar and restaurant was ok - but mosquitos ;-(

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear Sir, Thank you for feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Due to the short stay of you visit, obviously we did not have the chance to move you to another room. We would have allocated a different room if possible but Hotel was full and we had limited options and we apologize for this. In regard to rate, as you will notice also on the internet, our prices are the same for all our rooms, except the front partial sea view rooms. Thus no difference in price applied. For mosquitos, we take all measures we can as Hotel. But as you expect from hot climates like Rhodes Island, with so many trees, plants and swimming pools around the city, I am afraid mosquitos cannot be eliminated. Thus we provide all our Guest free with devises they can use in their room against mosquitos. Also the municipality of Rhodes is taking all measures possible to reduce population with great success if you think they are not allowed to use pesticides/ chemicals on large volume for environmental protection reasons. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +30 22410 22501. Sincerely, Lucas Georgas Best Western Hotel Plaza

"The place to stay in Rhodes Town"

5
16/06/2017

This is a fab hotel Peaceful and relaxing Close to the old town, new town and harbours and beaches. Very good breakfasts , pool bar does lovely lunches and drinks Main bar is also good, there is plenty of seating areas, in bar and large seating area that is comfortable and quiet.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear Jane, we would like to thank you for staying at the BW Plaza and it has been a great pleasure to hear you enjoy your stay with us. Your feedback is very important for our business. We listen careful what our Guest like and dislike, in order to create an excellent experience. We hope you or your friends visit us again soon. The Hotel is Open all Year round. We remain at your disposal for anything needed. Yours Sincerely Lucas

"Very comfortable great food and excellent location. Very professionally run"

5
15/06/2017

This was our second stay, the first being in 2012, which made us keen to come back as back then it was comfortable, reasonably spacious and well run. This time was even better. Breakfast offered a fantastic selection of good quality food, staff are extremely pleasant and helpful. Pool bar food and drinks are competitively priced and the rooms are kept clean with fresh towels daily. The location is very handy for exploring on foot Mandraki, the town centre, the windy beach, the old town, good tavernas and local bars. Excellent tavernas within 2 mins walk. A kettle and cups were provided plus a spacious bathroom, plenty of wardrobe and drawer space, a free safety deposit box, and a good hair dryer. Good TV service with nearly 40 channels, good picture quality too. Balcony was a bit narrow though. All in all an excellent hotel

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for selecting the BW for you stay for a second time and for your feedback. We are extremely pleased you have seen the improvements we are making and we promise to get better for your in the future.

"better then avarage"

4
14/06/2017

everything to satisfaction, rooms, breakfast, pool, staff, hotel bar, every day decent cleaning of the rooms Hotel is close to everything. The old town, restaurants and the beach except the wifi, wifi not everywhere in reach.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for writing about your recent stay in the BW Plaza. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better experience for you and others in the future. We hope you will come back and see us again soon.

"Buffet breakfast - best ever"

5
11/06/2017

We weren't staying here but as guests we could pay €7 and have the buffet breakfast which we did. It's got to be the best buffet breakfast we'd had and at only €7 each it was excellent value. It included cereals, fruit, doughnuts, bacon, eggs, coffee, juice, crepes, toast, cheese, ham, yoghurts etc etc It filled us for the day. Staff made us very welcome and we did visit one evening for the buffet dinner which was equally good and only €15 each.

Lucas G, General Manager at Best Western Hotel Plaza, responded to this review
We thank for your kind words and we are very pleased to hear that you liked the Plaza Breakfast. Soon we add the "Greek_Rhodian Breakfast" and "Diet Breakfast" Corners to allow for more choices and cater for more needs.

"Good Hotel in a very good position"

4
08/06/2017

When we arrived at the hotel, the receptionist didn't really seem that happy to see us. We checked in gave the holiday voucher in which stated pool view. We were given our key and told what floor our room was on. The receptionist gave us no details about the hotel. We went to our room and were quite annoyed that we had been given a road view. We went downstairs to reception and asked the receptionist why this happened and showed her our voucher again. She replied by saying we had an upgrade, the room didn't really seem any different and why didn't she inform us in the first place? She changed our room, we had a partial pool view. The balconies were quite small although we had two chairs there. The air conditioning we found only worked when it felt like it. There was a hairdryer, tea making facilities, TV (with hardly any English channels), fridge and safe. Toiletries are provided. The cleaners didn't seem to clean properly, the floor always seemed dusty and our cup that we used never seemed to be changed. The hotel is in a great position, in between the new town and the old, the beaches and port are close by. Reception weren't that helpful when it came to tourist information. They had an excursions office next door, but they didn't even offer us a map. I have stayed in hotels before, where they will even reserve a table for dinner and bend over backwards to give you information on anything. It's difficult when it's your first time in a place. I can say though I cannot fault the breakfast, bar or snack bar staff, they always had a smile on their faces and very always pleased to see you. The breakfast was very tasty and there was a good range to choose from cooked or continental. The food in the snack bar was always well cooked and delicious, you could sit by the pool to eat, they served cocktails and drinks which were a good price. The pool was a decent size and there was a small jacuzzi although these would have been nicer if they were heated. We were always lucky to have a sun bed, but you could sit by the pool there were seats and tables. Overall we had a pleasant stay, and would go back as the majority of staff were great and the location was good.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
On behalf of our entire team, I would like to thank you for selecting the BW Plaza and for sharing you experience from you recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to ensure we offer a better experience for guests in the future. We are waiting to stay with us again next time you are on Rhodes so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +30 22410 22501 Sincerely, 77522 Property Lucas Georgas Best Western Hotel Plaza

"A very Pleasent Stay"

5
07/06/2017

Lovely hotel,near to the Old Town Walls,in easy reach of everything,bus station,harbour. Great breakfast's all you could wish for. Menu in the evening was very good aswell,couldn't fault the food we had. Pool area was lovely, I would deffinately choose this Hotel again.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear Maureen, we are very honored and pleased to know of your pleasant stay in Rhodes and the BW Plaza and we thank you for your kind words. We hope we have the pleasure to see you soon back in Rhodes. Sincerely Lucas

"Best hotel in the town."

4
06/06/2017

If you want to stay in actual town of rhodos this is most certainly the place. The room was very clean, the breakfast very good. If you are a smoker you can smoke in the open air part of the bar and restaurant. For me the bar was never full of smokers. The staff at the desk were exceptionally helpful. One very small complaint the tea and coffee facilities in the romm were not always replaced. Would love to go back!!!!!!!!

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for selecting the BW Plaza for your stay and we are very happy that you had a pleasant stay. We would like also to thank you for sharing your experience and for your feedback. We value your commends and suggestions that helps us improve.

"Best Location May 2017"

4
25/05/2017

Stayed with family and friends for three days recently (May 2017) Excellent location close to the water and shops and all the required amenities. Modern hotel with an excellent breakfast and bar facilities however did not eat there for lunch and dinner. Next door to the hotel has an excellent travel agent that can book you trips all give you superb advice. Negative observations: WIFI is problematic in rooms although you have no problems in the public area. Stayed in a superior room on the top level. Room is clean and modern but very small. Street noise can be invading however, if you are looking for atmosphere this is the place to go. Outstanding views and a very good breakfast included in the price. Recommended.

"This Hotel has it all...Its a must!"

5
25/05/2017

Fantastic location for the beach plus walking distance to all the attractions. Lovely rooms, comfortable beds, immaculately clean. Linen & towels changed everyday, hairdryer, kettle & fridge in room. Beach towels plus free safe provided (added bonus) And the staff are so helpful.. what more could you ask for ? I would totally recommend this Hotel to anyone wishing to visit Rhodes Town.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank your for selecting our Hotel for your stay in Rhodes and for sharing your experience with others.

"A very pleasant Hotel"

4
21/05/2017

We booked this hotel independently after reading Tripadvisor reviews. The people running reception were excellent - very helpful and most courteous. The room was ample sized, clean and quiet with all amenities. Wifi was up to the required standard and free. The breakfast was excellent and there was a chef in attendance every day to cook you whatever you wanted that didn't appear in the comprehensive buffet. Great coffee too - unusual for Greek hotels, it can be a little earthy for me but this was spot on the mark! Anestis was the guy behind the (Cheers style) bar in the evening and he was great. There was a bit of trouble one night were a guy had had too much to drink. Anestis calmed him down and ushered him to bed with no fuss. Very professionally done. He knew his cocktails as well (not the drunk!). There is a large pool with a patio offering plenty of Sunbeds, chairs, tables, etc and a snack/drinks bar. I leave the best recommendation to the end - the hotel location. Ideally placed for the better restaurants, the harbour and the Medieval City. All within about 10/15 minutes easy stroll! Best Western people, you have got yourselves a winner!

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for selecting for your stay in Rhodes the BW Plaza and for sharing your experiences with others and us. We really value your business thus your feed back is very important for us in order to make our property better for our Guests. It will be a great pleasure to see you back again in Rhodes and BW Plaza soon.

"Very good experience"

4
19/05/2017

Good experience in this place. Breakfast super! Restaurant good quality. Excellent value for money. Friendly staff and customer care. Pool area cozy and clean. Definitely recommended. Best regards! Ciao!

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear Sir, Thank you for sharing your experience from your stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +30 22410 22501. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 77522 Property Lucas Georgas Best Western Hotel Plaza

"Excellent Hotel"

5
17/05/2017

The staff in this hotel are first class and very friendly .II have read other reviews about the staff not being very nice and I think the problems lie with the guest themselves ,treat others how you would like to be treated yourself and you will be rewarded. The hotel is in a great position for all the amenities that Rhodes has to offer. The pool could have been a little warmer but we were there the 1st 2 weeks of may which is the start of the season and was a great time to visit.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for your review and your commends. We try very hard to satisfy all of our Guests and we are pleased that you recognize this effort and you tell other people about this. For next Year (maybe as soon as from Sep, Oct 2017) we are trying to heat up the swimming pool at the beginning and end of summer season, with an environmental friendly way, by utilizing in better way the excess capacity from the already installed solar panels on the roof of the hotel). We will of course provide an update about this. It will be a great pleasure to see you back again in Rhodes and the BW Plaza Hotel. Yours Sincerely Lucas

"best hosts for our two week stay in Rhodes"

5
06/05/2017

From the front desk persons, to the kitchen and waiter staff, and especially Nestis the great bartender, this hotel is tops in every way, its was like " Home" away from home , Many thanks again to all of the staff and George Georgas, owner... we will be returning for another great holiday.

Lucas G, Owner at Best Western Hotel Plaza, responded to this review
Dear Mr. Charles, we thank you for selecting the Plaza for your stay in Rhodes. It has been a honor to meet you and we are pleased that you are carrying with you nice memories from your holidays to accompany you on your way back home. We are looking forward to welcome you soon back in Rhodes and the BW Plaza. Yours Sincerely George

"Just Western Plaza Hotel to stay..."

4
04/05/2017

At center of the city and close to every where. Service excellent. Staff with smiling face. No any other hotel interests me on my next visit just Wester Plaza Hotel. I shall recommend for my friends to stay. I am sure the best choise for them. No coplain!

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for selecting the BW Plaza for your stay in Rhodes and for sharing your experience with others on TA. We will be very happy to see you and your friend back in Rhodes and Plaza. Yours Sincerely. Lucas

"Smell disgusting"

1
26/04/2017

Booked room for one night. Cannot stay because of the awful smell in the room. Disgusting. Complained but no help or change of room. Going to another hotel instead. Staff in restaurant is good though.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Dear Ingela, I am surprise to hear of such an issue in our property. We take very good care of maintenance and cleaning. If I am not mistaken you have reported this to housekeeping and we have reacted immediately. I am afraid that our staff was not aware that this issue was not resolved, otherwise they would have suggested on their own to reallocate you to another room. I would like to reassure you that upon departure our staff was not aware. I will ask immediately maintenance to check again room and fix any problem found. I am really sorry for the misunderstanding and I hope that we can have the chance to change your opinion. It will be a pleasure and honor if your decide to come back. Lucas

"Price rise"

3
07/04/2017

I have used the Plaza for almost 20 years a few times a year for short stays on our way to and from Symi. Always comfortable (except the bathrooms which are onlyfor the slim) and I have no great complaints about the hotel or maybe except for the smell of smoke which permeates throughout the hotel as a causal non smoking policy is implemented at the bar and nothing done about people smoking in their rooms. But prices have risen far too high! The prices do not reflect the standard of the hotel and I for one shall be staying elsewhere for less than half the price. I know that others who have houses in Symi are also sadly moving to other hotels because of the unrealistic prices. And I do mean sadly because the Plaza was like a second home but too much is too much !!!

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Our pricing is comparable to similar properties in the area and we feel we provide good value given our central location and extensive facilities. We regret that this was not your impression and offer our apologies.

"Great Stay"

5
05/04/2017

We have actually stayed in this hotel on three occasions but just now getting around to a review. Very friendly staff and a nice atmosphere through out. Spacious rooms with good wifi. Very close to Rhodes centre, walkable within 5-10 mins. Would certainly recommend and caters for multiple types of customers

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
Thank you for your kind words and for selecting once again the BW Plaza for your stay. Our focus is on providing our Guests with a memorably good experience from Rhodes and the Hotel, and we thank you for sharing this with others.

"Not Good For Non Smokers!"

4
29/03/2017

Overall, we are enjoying our stay at the BW Plaza - However, the front of house staff really do need to smile and interact with guests in a way that makes us feel welcome. Nobody likes a sad or solemn face. Smile and the world smiles with you! The general hotel staff on the other hand are excellent with a special mention of thanks to the bedroom service staff. The food was adequate and well presented although choice was limited on the half board arrangement. Breakfast was generally enjoyable even though the fried eggs had rock hard yolks after being displayed too long. However the bar area is not a good place for non-smokers as there seems little control over guests intent on damaging the health of others. Our clothing reeked of disgusting tobacco smoke residue, requiring airing on our balcony. The bedrooms are excellent and the hotel location allows easy access to the local restaurant, bars and shops. The old town is an easy 10 minute walk. Would be return? Yes of course. We would expect the hotel management to address our criticisms in a professional manner and ensure total customer satisfaction is achieved.

Lucas G, Manager at Best Western Hotel Plaza, responded to this review
We thank you for staying with us and for sharing your opinion. We really value your feedback and we always take action and corrective actions if needed.

"Pretty nice & decent hotel "

3
20/03/2017

I was on a business trip and I stayed one night in Plazza. It is about a decent, quiet and clear hotel. It has a great breakfast including omelette/sausages/bacon/fresh bread/cheese/yogurt/marmalades/etc. The staff was polite and the rooms too spacious. I did not have the opportunity to see the pool and the other facilities, maybe another time :) The most important thing for me is its location, especially if you do not use a car, since you need approximately 10 minutes to be at the Old Town of Rhodes.

Lucas G, Manager at BEST WESTERN Plaza Hotel, responded to this review
Thank you for sharing your experience. It will be a pleasure to welcome you again in Plaza, and we strongly suggest to explore the Medieval Walled City only 400 meters walking from the Hotel next time you visit us, and of course enjoy the pool and whirlpool in the premises.

"best hotel ever"

5
17/03/2017

stay there for 3 days in the Plaza about once a month in the winter. Lovely comfortable clean rooms. Excellent breakfast. What really makes the Plaza a great place to stay are the fantastic staff. From reception, cleaners, dining room to bar staff, everyone is so friendly and all the staff seem to really enjoy their job which is reflected in the brilliant service they provide. Stayed in a few hotels in Rhodes town but the staff at the Plaza are the best and for that reason I would recommend the Plaza to everyone.

"Good Location, good Staff and Great Breakfast,"

4
23/11/2016

I stayed here in Sept 2016 on a 5 day break from my work in Turkey. It was very good, the location was excellent and it was easy to walk to the Old Town and many of the restaurants and bars locally. Staff very helpful and the two guys at the pool bar were great (sorry forget their names)...but full of good advice and happy to chat. Will definately stay again.

"Good enough"

4
17/11/2016

It doesn't make the difference or touching excellence, but it's a comfortable choice either for business or city vacations. Pros Its location at city center Spacious Clean Normal prices Gentle personnel Enough facilities (dinning, wifi, etc.) Cons No parking, at public lot is not so easy to find slot at busy days. A little bit noisy Mediocre breakfast

"Excellent. "

5
06/11/2016

Back again. Acknowledged as having stayed before and remembered by staff. Room as always comfortably appointed. Brilliant breakfast and buffet evening meal with good selection to choose from. Wheelchair friendly. Thank you.

"Great value for price"

4
06/11/2016

Superb location in city center (and also not noisy) made our staying in Rhodes very convenient. The atmosphere in the pool area was good and relaxing (except of the cold water in the pool). Our room was OK (we changed the first room because of strange smell, the second rood was OK and kind of new). The staff was helpful and nice and the breakfast was very good.

"Nice and centrally located hotel"

5
03/11/2016

Just stayed 5 nights at Plaza. The stay at Plaza was nice with an OK but worn down room. The room had the amenities to expect plus a narrow balcony overlooking the swimming pool. Breakfast was a buffet with basic supply. Staff swift and very service minded. All in all a very nice place to stay.

"Not really a holidaymakers hotel!"

3
27/10/2016

This hotel is not very suited to holidaymakers who intend to stay for a week or more. It does have a pool and sun beds surrounding it, but the pool at the rear of the hotel is surrounded by high buildings so it feels like being at the bottom of a valley. When we were there at the end of October there was noise from refurbishments at adjoining property's as the holiday season finishes at the end of October in Rhodes and most tourist venues close. I would say to consider the hotel like a Premier Inn/ Travel Lodge, as there were many business men/women and Greek families who appeared to say for two or three days.There was only around 20 to 30 holidaymakers in the hotel for a week or more with only around 12 around the pool most days. We were on B & B so we could try local tavernas, but the breakfast was best described as adequate due to the hot menu consisted of bacon, fried or scrambled eggs, beans, small sausages and was the same every day. (mostly not well cooked and only warm)The bedroom was of an average size with a small fridge, tea and coffee facilities with kettle, and a flat screen TV, small safe free of charge. Adequate wardrobe and drawer storage. The housekeeping was good with bathroom towels changed every day and bed linen changed several times a week. Towels were supplied for the pool sun beds. The bathroom was small but adequate with a typical shower over the bath. We were on the top floor so the water pressure was low and on one occasion the shower stopped during use when covered in soap!!! Also the water was off for several hours on two days due to some "maintenance" which we were not advised of. Also being on the top floor our room had constant noise from some fan or pump on the roof which ran constantly. The room had a "balcony" which was just wide enough for one chair (about 18" wide!) All the staff we encountered were all very friendly and helpful. The location of the hotel is good for access to the harbor and old town if you enjoy wandering about and exploring all the passageways throughout the old walled town. We will be returning to Rhodes Town, but not to this hotel!

"two nights"

3
21/10/2016

Two nights waiting for a ferry to a small island. Room very good, clean, comfortable bed, good shower, tea & coffee facilities. Breakfast buffet ok, good value and planty of choice. Didn't use the retaurant for lunch or evening dinner so cannot comment. Menu looks interesting so may have used it if not already decided on an outside tavevna.

"Stop Overs"

4
18/10/2016

We use the Plaza as a stop over en route from UK to Symi. This usually involves just one night with an early start to catch the ferry. Despite our stay only being for a few hours we are always made very welcome and allocated spacious rooms. Bags are taken up for us and we spend what is left of the evening in the bar. Amazing that the barman remembers what I usually drink even though a few months has elapsed between visits. For us, breakfast has to be taken at 7am and the restaurant is open with the extensive buffet ready. The reception staff will call taxis for us and look after our luggage should we have more time in Rhodes before catching onward ferries. A great staging post!

"Top value for money"

4
14/10/2016

We stayed at the Best Western in early October and couldn't have been happier with our choice. Staff were friendly and attentive, rooms were large and clean with the narrowest of balconies in the 2 rooms we stayed in. Bathrooms were a reasonable size and well maintained. Close to the old town, no more than a 10 minute walk at a leisurely pace. Plenty of choice for restaurants nearby. Plenty of choice in the buffet breakfast also but quality was only average. For the money though you couldn't ask for better. Would definitely stay again.

"Convenient, short walk to centre of old town"

4
05/10/2016

Only 15 mins pleasant walk to the centre of the old town, the BW Plaza is in a quiet area adjacent to high end shopping, and a short drive to the airport. Bed was not the most comfortable but would stay here again for the value and convenience.

"Nice and practical"

4
05/10/2016

Stayed to be in town centre. This is close to everything and a good hotel. Reception staff lack hospitality as computer screens are far more important than guests. Pool bar guy is brilliant as is the general bar man. Breakfast is good. We enjoyed our stay. Would stay again. Enjoy your time here.

"no sleep"

2
04/10/2016

I was on the top floor of the hotel, normally not a problem but the lifts took ages to get to the top, my room had to be a family room originally as there was a paper thin door adjoining, I could hear the neighbors practically breathing, this was a major problem at 4 in the morning when they decided to listen to music then at 8 in the morning when they watched the simpsons on TV. When I left the reception staff never even asked how my stay was. This was a work trip so I felt like crap all the next day.

"Nice room/hotel. Very friendly/ service minded staff."

4
27/09/2016

Recommendable hotel for people going to Symi or other Dodecanese islands. Of course it´s a good choice if you´re going to stay in Rhodos for a week or two. Placed near the most interesting part of Rhodos city - the old town.

"Plaza hotel "

5
26/09/2016

Very nice hotel within walking distance to the Old Town, marina, cafes, restaurants, casino and shopping. Has a lovely pool, bar and a really good breakfast is included. The rooms are spacious and a little worn but clean and well looked after. Staff are very friendly

"Ideal location in the centre of town"

4
20/09/2016

is vey convenient hotel in cas you are in Rhodes for a business trip. In distance walking you can find anything around . rooms are very clean and the breakfast buffet is always rich!! Although we believe that the prices , especially during the winter time should be more competative and more flexible to those that are not for business or leisure on island. However because of its cleanliness and location would recommend it!

"Rhodes First Time Visit"

5
19/09/2016

For our first time visit to this island this hotel's location made it easily walkable to all the famous sites and shopping areas as it was centrally located as well as reasonably priced. Clean accommodations and a friendly staff added to the travel experience. Breakfast buffet each morning offered an array of items freshly prepared.

"Very pleasant stay as always"

5
17/09/2016

We always stay here if we need an overnight on the way to or from Symi. The staff are courteous and efficient, will store luggage for you, and the ouzo in the bar or by the pool is a delight! Breakfast is a very good spread.

"Just what we needed"

5
14/09/2016

Have just returned from a weeks stay here and it did not disappoint, breakfast was great, room was standard and what we had expected, the swimming pool was kept clean and I must give credit to the barman and the assistant waiter who were always very friendly and happy to see us. I was pleased that there were always sun beds available throughout the day and the location was fantastic. Very glad we chose this hotel

"Wonderful hotel but problems with housekeeping and you see garbage bins when you eat on the terrace"

4
13/09/2016

Great hotel, pool ,staff. Amazing location for boat trips to see old city and beach. Was lots of fun but Everything was great except fot the housecleaning. The cleaner didnt take out dirty cups or empty the garbage bin in bathroom. Also strange you sit on terrace on the right and see garbage bins when you eat dinner or breakfast. They should move these bins. But overall wonderful hassle free excellent friendly staff. I would definitely go again.

"Perfect hotel"

5
11/09/2016

Professional staff,clean and large rooms,located in central place. The Staff of this hotel is 24 hours per day for you and do you feel the professionalism when do you need something. Thank you for everything.

"Disappointing!"

3
10/09/2016

we have been staying at this hotel nearly every year, but I think this will be the last time. The hotel is very dated, staff at front desk not friendly and ignore their guests, the room they first gave us was disgusting, the room was ok, but the bathroom was horrid, it was tiny, dirty, with no shower but a tap, with bars along the wall and a stool for the elderly, tiny sink with a window that looked out onto the back of the hotel which was dirty and disgusting. It was a nightmare!! We asked to be moved immediately, which they did, they moved us to to 5th floor, which was a much better room, but tired and dated, the carpet on the floor was all stained, the bathroom again, tiny, stains on the tiles, there was a bathtub with a shower which was a huge improvement, but again not very clean, with a stained bathtub. Considering what they charge for the room, you get nowhere near what you pay for, it is way overpriced for a sub par room. The breakfast was good, it was a saving grace, but I'm afraid this hotel has deteriorated with every year, yet they still charge so much a night. We will be looking for an alternative next time.

"Only location"

3
09/09/2016

If you are looking a place close to the old town, it is ideal. But the rooms and hotel is from 90's. Breakfast is below avarage. Only for 1 night. The best part is close to Starbucks amd shopping Street.

"Great location, but very dated."

3
06/09/2016

Overall if you are looking for a place that is close to the port and the old city, this is the place for you. Be aware that there is no place to park a rental car and you may have to park far from the hotel. Access to the hotel is not great. It was a chore just to load and unload luggage and most likely you will need to block the road to do so. Everything was clean, but just very outdated. Breakfast buffet was good and plentiful. Staff was good, but didn't go out of their way to make your stay more pleasant.

"The best hotel ever !!!"

5
06/09/2016

I know I should tell you what i have experienced there but it can not be described but with one word EXCELLENT . I know it seems expensive but at least pay for BB and you will see how good the hotel is.....grat hotel, great people, great position, great sea and seaside...great evertything....Best regards from Mirjana and Marija from Belgrade, august 2016

"Great hotel and great location to old town"

5
30/08/2016

4 of us stayed here for one week in August. Room 317 is large and spacious with a double balcony overlooking the harbour so great views when the cruise ships coming in. The air con was good but a little noisy however you can turn it down to a lower setting so not noisy and can sleep with it on. The shower was good with free shampoo etc and a hairdryer. The pool is great with lots of sunbeds and a nice bar with reasonable prices. Coffee is good. The hotel has a small shop which is reasonably priced. Location is fab with a short walk to the old town and harbour. All staff are helpful and friendly Definitely recommend this hotel

"Rhodes Town, August 10th - 24th 2016"

3
25/08/2016

When we arrived we were disappointed with our room, as it overlooked a back street and had no balcony big enough to sit on (Pool View). After trying another room that was no better, we ended up paying 195 Euros for a Sea View Room with a balcony facing the Street below. This Hotel is in a great location within walking distance to the New Town and the Old Town.

"Great Location and good service"

4
25/08/2016

Its not cheap but for the price you get a lovely buffet breakfast and the pool is a welcome relief after a long day sight seeing. Would use it again but would shop around for a better price. The location is a bonus too with easy walking to the old town, marina, shopping and transport. There is a convenience store nearby too. It is not a 5 star by any standards but a good hotel and the service was very good also.

"Good location, old and dated hotel"

3
24/08/2016

Good location, old and dated hotel. Service is hit and miss, some are very nice, some are rude and can't be bothered. Breakfast was ok just standard. Air con was old and loud. Bathroom also old and very dated. Hotel needs a complete renovation

"An excellent choice"

5
23/08/2016

We booked this hotel on-line for 7 nights and we were not disappointed. Five minutes from the diving boat and day tour marina, five minutes in the opposite direction to a wide variety of shops and restaurants, and 15 stroll minutes from the Old Town, the Best Western is very well located. We found the staff very friendly and helpful, always ready to provide information on the town and the island. The lady in the tour office next door was also very helpful. Our room was quite large with lots of storage space. We had a balcony overlooking the street but traffic noise was never an issue. The hotel restaurant provides meals at all times of day and we took advantage of the pre-paid breakfast arrangement every morning. The food was broad range without being too fancy and the seating was always comfortable. The restaurant staff were top notch. The outside pool was quite large although a little cool in early June but its big advantage was the shelter it provided from the strong prevailing wind at the time. The beach on the western side of the island was suitable only for the brave. We highly recommend this hotel.

"Accommodation in Rhodes"

4
21/08/2016

A great value for money hotel close to Mandraki Hotel and close enough to the shopping area without being affected by city centre traffic or noise. Very convenient for ferries to the islands and only a short taxi ride to the main port areas. Staff are friendly, supportive and helpful.

"Great location"

4
14/08/2016

The hotel is close to the harbour,beach, lots of places to eat and 15 mins stroll to the amazing old town. Nice pool, sunbeds a bit crowded but we never had a problem getting one. Really good location but be aware that transfer buses cannot get to the door so you have to walk a little so may be an issue if you have mobility issues. Get a taxi not a bus!

"Most friendly hotel ever, great location "

4
06/08/2016

We have stayed at this hotel four times and the staff are very friendly and helpful. Location is excellent for beach, shopping, sightseeing. Restaurant excellent. Good value for what you get. Recommend highly. There are classier hotels with better rooms but they are far out of the town, with the Plaza you get the best of service with the best of locations.

"Decent"

3
04/08/2016

This hotel has a great location if you want to explore Rhodes. We walked to the port, shopping precinct, beach and food strips all decently close to us. The staff can work on their customer service however. They do aa you ask, but attitude can go a loooooong way. The rooms are clean and tidy and the pool are is nice. It can become quite crowded so i suggest going down early of that is the plan for the day. The bar area is nice (a tad expensive however). Overall a decent stay.

"Review"

4
27/07/2016

Good location near the the beaches, city center and the Rhodes fortress. Excellent diner and good breakfast. Nice rooms and friendly staff. Pool is small but not crowd. Excellent location for couples.

"Very good hotel !!!"

5
25/07/2016

Hotel is to good to be true but it is for me this year to expensive . I am going for vacation to Rhodes again but a little bit cheaper....I hope that anyone who goes to Rhodes and to this hotell will have a great time as I did a few years ago.....enjoy in all that is offered to you....

"Nice hotel"

5
25/07/2016

It was a nice hotel.Good service nice people,good location,quiet.Close to everywhere. Breakfast was good.Room has been made everyday.The pool also is nice. I can suggest this hotel for your trips to Rhodes.

"Good hotel at great location"

4
24/07/2016

We stayed here as family for 2 weeks and really enjoyed the stay. Relaxed hotel, very friendly staff. Nice pool with beds, not too big but good enough to relax. Rooms are basic with good airco. Missing the indoor gym. However breakfast is very nice with lots of choice.

Lucas G, Manager at BEST WESTERN Plaza Hotel, responded to this review
Gentile Sig./Sig.ra Rossano In nome di tutto lo staff, vorrei scusarmi per non aver superato le sue aspettative e, la ringrazio per averci messo a conoscenza dei suoi giudizi sui servizi che andrebbero migliorati permettendoci di offrire in futuro un'esperienza migliore sia a lei, sia al resto dei nostri clienti. Sperando di averla nuovamente tra i nostri ospiti per poterle offrire un'esperienza migliore di quella appena vissuta, colgo l'occasione per rinnovarle tutte le mie scuse a seguito delle sue rimostranze, Nel caso in cui necessitasse di assistenza, non esiti a contattare il numero +30 22410 22501. distinti saluti, 77522 Property Lucas Georgas BEST WESTERN Hotel Plaza

"Friendly atmosphere and nice for a leisure"

4
23/07/2016

We have visited Rhodes as familly of four and thus chose Hotel Bestwestern Plaza, expecting to make our journey more comfortable. What we have seen and experienced there was according to our expectation. Hotel is nicely situated, in walking distance of Elly beach and old city of Rhodes. Magnificant Harbour is just 2 minutes walk from the Hotel. Hotel itself has all elements needed for enjoyment. Staff is extremly friendly, helpfull and at your disposal all the time. Meals are quite ok, but slightly less than we have seen in similar hotels in Spain ie. For instance some of the days bread and croissants were taken from previous night, which shouldn't be happening in 4 stars hotel. Room was quite in good condition. It must have been renovated year or two ago and still kept in a good condition. Cleaning is regular and good. What was a problematic in a way was that room are not that big. Again we expected a bit bigger room. For familly with two small children was a bit narrow. I imagine that for the familly with bigger children would be even less satisfactory. Swimming pool is really nice and sunny, there is even a part for small kids. At the end of the day I would rate the hotel with 4,2 grade and recommend it for the vacation on Rhodes.

"Convenient location at a reasonable price"

5
19/07/2016

Our usual accommodation when in Rhodes. The Plaza offers spacious rooms with comfortable beds and free wi/fi. A generous buffet breakfast in the morning and very good meals on offer in the restaurant for lunch and dinner. A 5 minute walk and you're in the middle of Rhodes' shopping district. Another 5 minutes and you're in Rhodes Old Town. For those who don't want to walk to the beach, the Plaza has a decent sized swimming pool. The staff are friendly and helpful and speak a variety of languages.

"Staff excellent, rooms average"

3
17/07/2016

Just back from a week at the Plaza and had a great time. All of the staff were really friendly and couldn't be more helpfull. The public areas always spotless and the room cleaning great. The rooms are basic but clean. For the time of year pool just big enough, loungers are padded which also helps. The pool bar service was fantastic as was the dining area, I'm a little fussy but there was a variety of foods and I was able to try a few new foods as it was buffet style. The hotel bar was great and had a fantastic range of drinks and cocktails. The locaction of the hotel is amazing. It is just down the hill to the harbour and about a 10minute walk to the old town one way and 10 minutes the other way to the beach and along the road to the new town, bar street and the shop's. Would definitely recommend this hotel and would come back again

"We've been back already."

5
11/07/2016

We went for a couple of nights stay at the beginning of our trip and found this hotel had just what we wanted - so we returned for our last few days and nights. The staff were all very helpful and everything seemed to run really smoothly. Food was good whether you were looking for breakfast ( everything from pancakes to bacon and eggs as well as the excellent greek yoghurt etc - even fresh donuts one morning); bar snacks in the evening, lunch by the pool or dinner. Great position for our needs (old town visits, ferry port, taxi to airport). Wifi and computers available... great for independent travellers used to more business than package holiday.

"Love to Return Here, but Showing Age"

4
10/07/2016

We return most years, and as always, George the night desk flashes that big honest smile, the breakfasts are wonderful, and the room comfy, the location could not be better. Wifi involved since two years ago but still, each year passes without a major overhaul, and it's time.

"Lovely hotel"

5
09/07/2016

Lovely hotel, good breakfast and nice pool area. I highly recomment! Great location! Near center, Elli beach, old town and bus station. Store other side of the street and best restaurant of Rhodes - called Diverso is 100 metres from the hotel.

"Good hotel to stay"

5
09/07/2016

This hotel was good place to stay for a week with my friends. Good service and the people were nice and very helpful. Pool area is nice and you get tasty drinks and food at the poolbar. Margarita is absolutely the best drink. Great logations, near everything you need, food, shops and transports. To the elli beach is 1 km walk. Definitely worth a stay

"Amazing location "

4
08/07/2016

My family and I stayed at this hotel for a week. The location is just perfect. I would advise anyone who wants to walk around without renting a car to stay at this hotel. To the right of the hotel it's a 2 minute walk to the port which leads you to the old city. To the left you have shopping places and can reach the beach and hotels area. Highly recommended and enjoyable stay.

"Excellent hotel in the heart of Rhodes, Greece"

5
04/07/2016

Excellent hotel in all aspects of my stay. From the pool area to the bar - this hotel is worth it. Best of all, it's priced just right. I recommend it to all. The staff goes out of their way to make things right all the time. Clean, comfortable and best of all cozy and family friendly.

"Great hotel in an excellent location"

5
02/07/2016

We stayed 2 nights at Best Western Plaza. It has a great location, very close to the beach, old city and ferry port. There is a variety of cafes and restaurants nearby. Rooms are spacious, clean and bright. Breakfast is pretty good. Highly recommended.

"Ideal hotel for short stay in Rhodes"

4
28/06/2016

We visit the Plaza regularly on our way to and from Symi when ferries don't allow us to make the trip in one day. It's always the same, welcoming staff, spotlessly clean, hearty and good value breakfasts. Nothing fancy but reliable and friendly.

"Great hotel in a super location."

4
27/06/2016

Had a brilliant holiday in Rhodes. The hotel is perfectly situated for short walks into the Old Town and down to the harbour. The New Town should not be overlooked and this is also on the doorstep. Rooms are clean and comfortable. Bathrooms a little on the small side but perfectly adequate. Really good pool area with great snack bar menu. Great breakfast that caters for every taste. Worth trying the evening buffet as really good value for money. Staff are brilliant. Special mention for Terry who runs a superb bar area, George who manages the restaurant and went out of his way to ensure everything was ok and his staff Feteini and Agapitos who looked after us so well. Would not hesitate to recommend.

"Hotel plaza"

4
27/06/2016

Good service and nice comfortable hotel in Rhodes center. Everything (beach, shops...etc.) are nearby and hotel have all facilities what needed for business travel. This suits also for vacation base hotel if you are not interested to stay in big holiday resorts.

"Great Hotel in ideal location"

4
20/06/2016

Loved this hotel, as close to everything you need. The rooms were cleaned daily, breakfast choice was good and plenty to suit everyone, pool was on the small side but only 10 minute walk for lovely beach and 10 minute walk from Rhodes old town, which we loved. So many places around to eat. Hotel bar was good and Terry very pleasant,. I would recommend this hotel to anyone who wants to be close to everything.

"Best - Best Western!"

5
19/06/2016

we were staying in Rhodes for three nights and decided to book this hotel and was definitely not disappointed. From the moment we booked in, late in the evening, the staff could not have been nicer. The location is perfect for the harbour and the buzz of the town. The hotel is spotlessly clean. We stayed bed and breakfast. Food was excellent, a huge choice of delicious things to start your day. We had lunch at the bar on one occasion and it was very good. The hotel was a lovely pool with a bar. There are a lot of sun loungers, the only thing I could find fault in is that they are positioned very closely together. The main hotel bar is very relaxing and comfortable with seating by the pavement but undercover. On the evenings we were there the barman, Terry, was an absolutely great guy. You don't have to pay for the safety safe in your room....a wee added bonus. I would not hesitate to recommend this hotel.

"Perfect hotel for us"

5
18/06/2016

This was the fourth time my daughter and I have stayed at this hotel. It has a very relaxed atmosphere and we always feel very comfortable here. The staff are very friendly, helpful and polite. There are no sea views and you can't walk straight onto the beach but for us the position is perfect. It is within a 5-10 minute stroll to the beach, the Old Town, the new town with it's designer shops and the harbour area. There are also lots of restaurants and little shops in the streets around the hotel. The pool area is very clean and usually quiet with sun beds always available. The rooms are spacious and well furnished with air-con and a safe. Whenever we holiday in Rhodes Town we will stay here and look forward to returning.

"Nice hotel, good location"

4
14/06/2016

I've been many time to this hotel. Good location, rooms are clean and breakfast ( variety) . Not far away from a beach and all restaurants, Caffè place. Reception is very helpful as well. Worth to visit. Highly recommended. We will come back soon.

"Great location and friendly staff."

4
12/06/2016

This location is perfect if you like to wonder in the harbour. Close the old town as well as the new town. Great atmosphere at the bar thanks to the bartender who seems to love his job! Fair prices! More than enough choice both at breakfast and dinner. I am going back!

"Good budget hotel"

3
09/06/2016

I stayed here for one night to do some sightseeing in Rhodes Town and catch the early catamaran to Symi the next day. Overall, it was a pleasant stay - the location, in particular, was very convenient. The room was a little dated in appearance, but it was clean and comfortable. The selection for breakfast was very good in the morning, with continental and cooked options. My only negative point is that the member of staff on reception was a little unfriendly, and unhelpful in answering my questions when checking in.

"great location"

4
02/06/2016

A great location in Rhodes town. Easy walk to old town and historic sites. Large rooms, with lots of storage, including a safe locked using the room key card. Bathroom shower was excellent. Restaurant and bar service all very good.

"Location is key"

5
31/05/2016

I went to Rhodes for just 4 nights with my cousin and I didn't know what to expect as I had only booked it 2 days before we were to fly out. However by the end of the holiday I was so happy with my mini break. Therefore I suggest to anyone who are not sure where to go this year for the holiday Rhodes is a must. There is soo much to see and do daytime, evening and night. First of all because of the last minute booking with teletext I did not get a chance to throughly check out the hotel or it location which I'm sure most people like to do. When we landed in Rhodes we had booked a shared transfer but luckily for us the best western was a 20 minute ride or maybe 30 (sorry I can't remember that much but I know it wasn't so long but at least the views were amazing as we were travelling along the coast. So when we finally got dropped off we weren't dropped off in front of our hotel because it was situated on a small road but it was only a two min walk on a straight road. The outside the hotel could be deceiving but once you enter its a very charming hotel with people at the reception ready to help and speak good English. I've never Brent k fussy with my hotel room as I feel like I need a place to sleep shower and eat therefore I felt that the rooms were more than adequate for my needs. We were also given welcome drinks once we refreshed ourselves and meet the barman Terry who made the hotel that extra bit special. He always had a smile, always had something to say and very helpful. I think he may be the reason why the bar of the hotel is alway busy in the evenings. The hotel is probably one of the best located in the area. If you turn right from the entrance of the hotel it will lead you to harbour, the old city, the new city, and the beach. If you turn left for the restaurant you will asleep eventually see a beach and there clubs on that side. In regards to a restaurant there are too many all have similar menus that mainly include Greek specialities, pizza and pasta. The restaurants outside the old city are less expensive and the average dish price should be around €10-12 if not fish. The harbour is close and gives tourist a chance to visit our the places in Rhodes such as faliraki, lindos and Anthony Quinn bay. You may want to visit at least Lindos but all the places mentioned have a sandy beach apart from rodos the city centre where the hotel is situated All in all I'm very happy with the holiday and even though I never visit the same place twice I think I would make an exception I would definitely stay at the same hotel.

"Best Western Plaza Hotel Rhodes Greece"

4
19/05/2016

We spent 10 nights here. The location is quiet and just a few minutes walk to the famous old port. Rhodes old town is 10 minutes leisurely walk along the marina. There are numerous restaurants in the old town(tip you can find the best by avoiding the main thoroughfares with hustlers) Also near the restaurant -100 metres away is a street full of restaurants. For this reason we did not eat in the hotel in the evenings. There are literally hundreds of restaurants to choose from and the best are listed in trip advisor. Breakfast in the hotel is buffet style and has an abundance of possibilities. Staff are very polite and speak English. Special thanks at breakfast time to Fortuniti always smiling and clearly loves her job. By UK standards the hotel is excellent value for money

"Very good value for money, particularly recommended to the low budget tourist"

4
18/05/2016

The Great Western and Plaza hotel is situated in a relatively quiet road in Rhodes in an ideal position for the tourist. It is within a 5-10 minute walk from the sea marina, the castle and old town. Moreover, it is surrounded by a plethora of restaurants serving the local delicacies. We stayed at the hotel for a week in May. Our room was sufficiently spacious and effectively air conditioned; we had access to a small balcony that could take a chair and a small table. A fridge was available which, however, contained only fizzy drinks and water; nothing alcoholic. No coffee/tea facilities were available. A modern television could access many channels in most European languages. The bathroom was very small and ill designed; putting cold water on your face in the morning was a major challenge. Minimum toiletries were available and essentials, such as a shower cap, were missing. No safety mat was available so that having a shower in the slippery bath is worrying, particularly for the elderly. The restaurant was large so that a table was always available at breakfast, even at the busy times. A modest selection of both cold and hot food items of adequate quality were available; it was obvious that many items were ‘reformed' from powders rather than fresh. On some days the so-called ‘fresh juices' were so dilute that it was not possible to identify the fruit! The staff were courteous and friendly. Checking in and out was very rapid and simple. The hotel was maintained at a high level of cleanness. It should be emphasised that the hotel is inexpensive thus constituting very good value for money, and it is particularly recommended to the low budget traveller.

"Fab hotel"

5
15/05/2016

Stayed with my adult son for 4 nights. Superb service ,staff helpful and informative Plaza is close to town ,the old town , the harbour and beach agreat location Breakfast will set you up for the day We stayed on half board basis, unfortunately they will not let you use the allowance at lunch. We only ate once in the evening, a very good buffet , plus small selection of dishes to order . All good Both rooms were a good size and overlooking the pool .....quieter than the road side. Pool area is small but ideal in May, not sure what it would be like in the height of the season, beds are very close together, and due to the hotel being in the town you have to change beds to get the sun.....not a problem in May . Very good pool bar as is the hotel bar .....friendly staff who spoke excellent english Will stay again, hoping to go back in May next year

"Beautiful part of Rhodes town"

4
09/05/2016

The hotel is in perfect place in the town close to sea front area. Close to old city shops and restaurants ideal place to see all of Rhodes town. The room that l had was on the second floor ,wifi was good. Breakfast was very good staff were pleasant and helpful

"Excellent location, great value, unpretentious with extremely friendly staff. "

4
07/05/2016

There is an old adage that says you get what you pay for.... Well the Plaza gives you more than you would expect for the price... There are countless five star hotels in Rhodes that charge twice as much but aren't twice as good, the Plaza is perfectly located, has a great pool area, breakfast is excellent value for money and the rooms whilst dated are clean and well presented.. We found the staff all very friendly and accommodating without exception and all our needs were attended to with a smile and enthusiasm... I think the only way you could fault this hotel is if your expectations are unrealistic or you were hoping for champagne on a beer budget... I am happy to recommend it!

"Fabulous city hotel "

4
01/05/2016

I just returned from an 8 day stay in Rhodes. In provirus years we stayed outside the city (Ixia), and now wanted a different kind of vacation. I found the Best Western hotel and as I had great experience with this chain decided to give it a try - it was a wonderful stay for anyone looking for a city holiday. The hotel location is perfect. Walking distance from the old town, and city center. All the amenities are very close by (super market across the street, coffee shops and restaurants all around, hair salon 5 min away and etc). The room was very specious, beds were comfortable and cleaning staff did a good job (just a bit strange they never once washed our coffee glass). The only thing was that the porch was a bit small, and I noticed this is not the case with the majority of other rooms in the hotel. Also, before season starts they don't let the air-condition be on cool, and we were a bit hot in the room in some of the days. This is something I already encountered in Rhodes in different hotels, but still cannot fully understand it. The hotel itself is also very nice, great bar team and great food from it. Breakfast buffet was basic, but nice. I understand that when the season opens officially they also have someone preparing choice omelette- I really wish we had that. Great pool and all very clean. I have no doubt I'll return here for my next visit.

"Excellent. A good choice"

5
29/04/2016

I agree with all the positive reviews. A very good choice for me. The location was great - 5 minute walk to the beach and waterfront, old town nearby, supermarkets a minute away, restaurants and bars on the door step. The hotel facilities were great - pool was nice, WiFi was very good, room with balcony was great, breakfast was a very varied offering and really nice, staff were pleasant. A real plus for me was that when I stayed there weren't many kids at this hotel. I was on the 5th floor overlooking the street side with sea views and didn't experience any noise that affected any sleep quality. Very good value - booked via booking.com several months in advance for £42 per night. I got a taxi on arrival from the airport for 25 Euros. On departure I asked about a taxi at reception and they quoted 29 Euros. I walked down the street and got a taxi for 25 back to the airport. So itbwas only a 4 Euros difference but it was the principle for me. Overall really excellent value and location - a very nice and comfortable stay and if returning I would certainly stay again

"Excellent hotel beautiful place"

5
24/04/2016

We was in hotel plaza for 4 nights from April 17th until April 12th the stay way high quality the stuff was kind generous. The breakfast was absolutely amazing and full with fresh food. The bartender was kind and made nice drinks.

"Exactly as advertised"

4
22/04/2016

The room was clean, and comfortable. Breakfast was fine and the staff helpful.All in all, it was exactly what it said it was and good value for money. Location is great if you want to spend time in the old town - just a short walk away. And lots of bars and restaurants near the hotel.

"Very good city hotel"

5
12/04/2016

I always come to this hotel during the off season for business. Rooms are very neat and clean and prices are very reasonable. Staff is helpful and kind, breakfast selection is ample and restaurant quality is good.

"Perfect hotel! "

5
30/03/2016

We are customers for years in Plaza hotel. The location is perfect. In less than 5 minutes walking distance from the beach. 10 minutes to the old town and the Mandraki harbour. 20 minutes from the airport. Nice clean rooms. Friendly staff. The main bar with bartender Terry is the best bar in all of the town! Nice pool with a perfect poolbar. Very good food in the restaurant and bar. After visiting many different hotels in Rhodes the Plaza hotel is by far the best one!

"very good hotel"

5
25/03/2016

Good location (450 m to the airport bus main station and 650 m to the Old Town), good food (breakfasts and dinner buffet), good price, large rooms (with kettle if you ask for it, TV with many international channels, and balcony). They have 3 computers to use free at the 1st floor. There is free public parking at 300 m.

"Nice hotel, fantastic barman"

5
23/03/2016

Stayed here on business for a week, the hotel was great, bedroom was very clean, breakfast was great. Was not great if you have a car as parking is hard. BUT, what really made this hotel was Terry behind the hotel bar, he would go out of his way each night to make sure you are happy. A real credit to the hotel and look forward to seeing him again as really made out stay. Many thanks Terry.

"nice staff. excellent location."

3
29/02/2016

stayed for a few days. breakfast was decent and will keep you from going hungry untill lunch time. the coffee was good which is exceptional for hotels. rooms are spacious and well lit. since this was my second visit, i knew to ask for a room facing the pool and not the street. pay attention that the rooms facing the streets are loud and there is transport running all through the night. no double glasses so the noise will go in. i ended up having a room close to the alivator. there is noise coming from the outside even though no transport noise was present. also, there was noise comming from the alivator and in comming guests. the bed was called queen size, which meant it was made out of two single beds. no connecting matress was found in order to really making it into one bed. since the mattresses were so old and used it was very uncomfotable to sleep on them, especially with separation between the tow matresses. the solution found was to move to a room with one bed which eventually was more comfortable. all was done with great grace and understanding on behalf of the hotel's team. it was a good experience. the hotel is close to the beach. less than 5 minutes walk would get you to one of rhodes beautyful beach lines. a nice supermarket is also at a short walking distance. location is excelent. enjoy

"Excellent hotel "

5
20/02/2016

Excellent hotel. Breakfast very good. Room very good and clean Staff where excellent and very helpful and full of good advice about the area Couldn't fault our stay there at all As it was our winter holiday break we expected it to be quiet but the hotel was quite busy. The bar was reasonably priced and so where the meals in the evening We will definitely be back to stay there again and it's just around the corner from our friends so that was a bonus

"Good hotel, less than friedly staff"

3
08/02/2016

The location is excellent (great for exploring medieval Rhodos), the room comfortable, and the breakfast was very good with considerable variety to choose from. parking is a challenge, although with patience you can find parking on the street close to the hotel. Otherwise it's about two blocks West to the public parking lot. The sole drawback to this facility was the lack of courtesy and friendliness of the staff. The benefits definitely outweigh the drawbacks especially if you want to explore the old town.

"Punches above its weight"

5
30/01/2016

This is a self described 4 star hotel but in a three night stay it certainly pushed the upper limits of that rating. The staff were uniformly excellent and friendly, the room we had overlooking a very appealing pool area was first rate, room safe, wifi, air conditioning all at hand in a spacious area with a good bathroom. There was a bar near the lobby, and restaurant, along with a poolside bar that served a reduced but appetising range of food. Buffet breakfast was first rate. We ate out at night in several different nearby locations - there is plenty of choice within easy walking distance - but did not find anywhere out of the box (perhaps our fault of course), so maybe dining at the hotel, at least once, might have been a smart move. All in all, a very good hotel perfectly situated in the old town.

"Fantastic"

5
07/01/2016

We stayed overnight on 5th Jan, for my 70th birthday. All the staff were great and extremely helpful. We were going to walk to a restaurant nearby for our evening meal, but as it was such a cold and wet night decided to stay and eat in the hotel restaurant. What a great decision that was. The food was really good, and the waiter brought us some cake to celebrate my birthday. I would not hesitate in recommending this hotel to anybody who wants a good hotel near the centre of town. We had lovely views of the sea, with Turkey clearly in the distance. We are seriously thinking of going back there for our wedding anniversary in February. We live on Rhodes.

"Amazing"

5
06/01/2016

We only stayed here for one night on 5th January 2016.Right from arrival @ Receiption we knew our stay would be amazing. Our room 402 was spaceous with an very large double bed, & a nice view towards Mandraki church & harbour.All the staff were so friendly & delightful.When the bar staff & restaurant waiter knew it was my wifes 70th birthday they brought us cakes.At only € 6 how could I not use the sauna.Our evening meal was good. However I would liked to have seen more Greek food on the menue.The buffet breakfast had a large selection of hot & cold food. Plus fruits,yougurt. biscuits & cakes.Off course tea, coffee & juices with toast & jams.

"The hotel enhanced a great Rhodes holiday"

5
01/01/2016

As a member of a Ramblers Holidays' trip to Rhodes we spent 11 nights over Christmas and New Year at the hotel and I cannot really fault it. The location is ideal to explore the Town and harbour on foot and within five minutes there is access to tavernas and a friendly supermarket. The hotel staff made every effort to make our stay enjoyable. The breakfasts were hearty and the buffet dinners had variety and always included traditional island recipes. The two special occasions, Christmas Eve and New Year's Eve were well organised with live music and this added a touch of class by the hotel.

"Brilliant staff, great food and very comfortable hotel in Rhodes town."

5
20/12/2015

The Best Western Plaza is an ideal hotel for anyone visiting Rhodes town. Near Mandraki harbour and lots of good restaurants this hotel is ideally suited to everyone wanting to explore Rhoes new town or the old town. Very comfortable clean rooms, delicious food in the restaurant with excellent breakfast choice. From booking in at reception to having a drink at the bar this hotel offers excellent service to its guests. Have stayed many times as we live in Rhodes and book in for an overnight stay quite often. The staff are so friendly and really make your stay enjoyable. Have tried other similar hotels but they all for short in staff service. The Plaza staff are outstanding and I would recommend this hotel to everyone. Simply the best.

"It was very nice"

5
20/11/2015

We stay there for 5 nights and the place was lovely. The breakfast was very generous and very nice with a lot of variety. The location is very central so we could easily walk to the beach and the old town. I could not find any faults with the hotel...

"What else do you need??"

5
18/11/2015

Rooms are very clean..Beds are really comfortable. Personnel is friendly and helpful. Breakfast has a great variety and it's fresh. Free Wifi with a good reception. In the centre of Rhodes, the restaurants cafés, supermarket and shops are nearby. We will be back for sure.

"Nice spot (accesible) "

4
17/11/2015

In the center of the city, you can easily explore the city on walk. Nice and quiet place. Clean hotel accesible to wheelchair users (just check your measurements of wheelchair cause elevetars are not big enough).

"The Friendliest and most helpful staff I have ever seen"

4
11/11/2015

I have been to many luxurious 5 star hotels around the world, but I have never met such friendly and helpful people ever! This hotel helps donate food and things to the refugees at the camp in the island. The staff go out of their way to help you with anything and even if u just wanna talk. The room was cozy and comfortable and quiet. The shower always had hot water and the water pressure was good. During breakfast little birds would come in and I would feed them so that was very pleasant. The breakfast was not bad but sufficient. The only reason I didn't give it 5 stars is because the house keeping would sometimes leave only one towel but if I asked for more then would gladly send some to the room. Overall a great experience and the staff felt more like friends and family.

"Relaxing holiday"

5
10/11/2015

Ideally placed near the beach, shops and medieval town it provides excellent accommodation and facilities at a good room rate. This was our third stay here and we were not disappointed. A great base for a really relaxing holiday.

"Reliable"

5
30/10/2015

I've stayed at the Plaza several times now and would definitely stay again. It provides a quiet, clean, comfortable and reliable stay in Rhodes new town. It's in a very convenient location with decent facilities and excellent staff, all of whom remember guests from one stay to the next.

"Lovely Pool"

4
28/10/2015

Rather than trudging round the Old Town again, we decided to have a chill out day. We had breakfast which was fabulous, and a lazy day by the pool, facilities were excellent, the staff helpful and polite, it was heaven

"Yearly visit."

5
26/10/2015

Reception excellent. Balcony room very nice. Pool open from 9am. Lift to all floors. Easy walking to harbour for boat trips and for shopping. Breakfast very good. A la carte menu excellent and wines reasonably priced. Staff are all lovely. Recommend. Plan to be back 2016.

"Coming home with style"

4
26/10/2015

Nice rooms in a central hotel with exstremely Nice staff. Reception, bar, poolbar and restaurant - everyone are doing their best to make your stay perfect. They are friendly, Funny and helpfull and serviceminded. The restaurant have great prices for good food and the happy hour at the bar is worth trying. And it is close to all eccential in Rhodes town

"Perfect hotel at very good prices"

5
26/10/2015

Have stayed here on numerous occasions. For the price and the fact that is has a pool where many hotels around the area do not this place is great. A nice simple bar and good food served downstairs is handy but the town offers so much more we really only spent time sleeping and soaking up the sun!

"Power "

1
22/10/2015

Power would time out after 2:30 regardless of key card. Was not able to charge phone. Otherwise hotel feels like it's in the90's and the carpet was uneven. No really sure what to say now but apparently I have to write 200 words. Seams a lot 200 words bit much really. O wait the power to the fridge is still on... that quite handy. So all in all typical Best Western

"BEST PLACE TO STAY IN RHODES"

5
19/10/2015

I love this hotel. It has all the amenities you could want and the staff is friendly, courteous and very helpful. Close walking distance to the beach and to the old part of the city. Neighborhood fool of shops and restaurants. Clean and well kept, with a lovely pool and sun deck. The breakfast is outstanding. A good value and top notch hotel.

"A really good hotel"

5
16/10/2015

It was a good place. Next to the city, good staff and also a clean hotel. The breakfast was perfect. If you have a car you will not have a problem with the parking because you also have the public parking close. Value for money!

"An absolute nightmare"

2
11/10/2015

Hi people, we got here on the 1st of October for a relaxing holiday in a 4* hotel.. I wish. At first, we got a twin bedroom 'sea view' (room 522) so I went back to the reception where the gentle lady tried to fix my problem changing my room..(we are a couple, and we would have liked one bed...) so we moved to room 426, I onfloor behind, but it just got worse worse. The beg was a single king size, and instead of a sea view(that I paid an extra 120€ for it)

PlazaRhodes, Manager at BEST WESTERN Plaza Hotel, responded to this review
Thank you for your kind commends and for taking some of your valuable time to record your experiences. We have tried to find the room you requested and we have shown some alternativies. We apologise but hotel being full we had very lottle alternatives but we did our best to serve your needs. Also if I can recall correctly we have also provided a relevant discount, trying to make up to you for the problem.

"Great Location"

4
10/10/2015

We booked very last minute for an overnight visit to Rhodes town. Chose this hotel because of the location and great price. Receptionists who greeted us on the evening of the 9th October were more interested in their administration tasks than concentrating on checking us in. The hotel overall was clean and everything was as you would expect for the price we paid. I was surprised at the amount of Greek, German and Russian TV chanels considering the overall guest profile. It would have been good to have a few good English speaking chanels available rather than just the news and Macadonia TV. Breakfast was very good and check out this morning swift and efficient. We will definately return on future visits.

"Great for a short stay"

4
05/10/2015

We always use this hotel as a "pit stop" on our way to/from Symi and know that we will get a warm welcome, a decent room and a good breakfast at a very reasonable price. Public rooms (bar, lounge,dining etc.) are clean and welcoming and, although a little "tired" the rooms are fine for a short stay. The buffet breakfast, taken in a pleasant dining area with some outdoor seating, is very good value for money with a good choice of hot and cold food. Do avoid the juice though - cheap and nasty! Didn't use the pool but it looked clean and there are sun loungers available together with comfortable chairs and tables around the pool. Snacks and drinks are available in a shaded area beside the pool. The bar, both inside and out, is clean and comfortable with good, reasonably priced drinks and very pleasant bar staff. Our room this time (415) was clean with a large bed, crisp clean linens and all the usual amenities with plenty of wardrobe/drawer space should you need it. There was a small mini bar containing water and soft drinks which is operated on a trust system. Didn't try the TV but liked the large LED alarm clock on the dressing table which could be easily seen from the bed. WIFI in the room and throughout the hotel was excellent.The balcony overlooking the pool was tiny (just wide enough to fit a chair at each end) but adequate for our needs. The bathroom was clean and functional but showing signs of wear and tear. Pool towels are provided in addition to usual bathroom towels. The hotel is in an excellent position just a short walk from the New Market, the Old Town and Mandraki harbour. There is a small travel agency next door where you can purchase ferry tickets etc. and a small mini-market opposite the entrance for basic supplies. In conclusion - a good stop over or base for a few nights whilst exploring Rhodes town.

"Great !! "

5
03/10/2015

Great location at Rhodes center , walking distance to bus station, touristic areas,old town and restaurants,very clean polite and friendly staff Breakfast is good with acceptable variety Rooms are bit small bit fit for purpose Thumbs up

"The perfect holiday get away"

5
18/09/2015

I couldn't have been more happy that we chose to stay at the Plaza Best Western in Rhodes. The location was PERFECTION. 3 minute walk from the beach, 3 minute walk from the old city, and right in front of the hotel was an adorable pedestrian area filled with delicious restaurants and tourist shops. We couldn't have asked for a better experience. The breakfast every morning was delicious, with a chef making custom crepes and omelettes, there was free wifi in every room and a computer station on the first floor of the hotel. The staff was so warm and welcoming, the rooms were spotless, and I wouldn't hesitate to return one day. It really is in the perfect location if you want to experience all that Rhodes has to offer. It is central yet very quiet and the pool area is great as well! You get the best bang for your buck here!

"What a great find!"

5
17/09/2015

Arrived early from Symi for a one night stopover in Rhodes Town. We arrived at about 0830 not expecting to get a room (we had reserved one in advance) at that time of day rather, expecting to leave our bags in concierge. We were immediately given our room for the whole day and night which meant we could freshen up before hitting Socrates street and the old town! The service was fantastic at reception and at breakfast which we paid for separately having got up on Symi at 0530hrs. Breakfast price is a fantastically silly price of Euros 6 per head!!! The rooms are spacious and air conditioned with all the usual amenities plus mini bar.

"Stopover on way to leros"

3
16/09/2015

We stayed here the first and last night of our holiday. Room was fairly large with everything you want. I think it is ideal for a one night stay. Negative was the breakfast. The so called orange juice was awful, yogurt not much better. Service good but food quality poor with cheap ingredients. Pool area looked nice but not used. Taxi fare from airport to hotel 25 euro, hotel to ferry port 8 euros.