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Best Western Plus Hotel Revelstoke, Revelstoke

4.5/5  - basé sur 963 notations.
1925 Laforme Boulevard, V0E 2S0, Revelstoke, Canada - See map
Best Western Plus Revelstoke - Best Western Plus Revelstoke The Best Western Plus Revelstoke is ideally located in the center of Revelstoke. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Whether you are here to shred one of North America’s toughest ski mountains or just overnighting on your TransCanada Highway road trip, the Best Western Plus Revelstoke is an adventure basecamp offering comfortable accommodations and a full array of services. A hand-carved grizzly greets guests in the relaxed, modern lobby. In our spacious rooms you’ll find pillow top mattresses fitted with premium linens, flat-screen televisions, plenty of seating options, a generous work desk, and perks like a refrigerator and single-serve coffee maker. Some rooms boast mountain views while others are poolside. Start the day right with a free newspaper and a full complimentary breakfast featuring fresh bagels, hash browns, and all the gourmet hot coffee you want. Stay connected with free high-speed internet or wrap up work in our business center. Dive into our seasonal outdoor pool or unwind in the hot tub. Recharge in our well-stocked fitness room or grab your hiking boots and head for nearby Mount Revelstoke National Park. You’ll find plenty of restaurants nearby and there is a liquor store next-door to the hotel where you can grab Okanagan wines and local microbrews. If you are looking for fun, you are in the right place. World-famous Revelstoke Mountain Resort is just minutes away and our Rider-Friendly® Revelstoke, BC hotel is close to the Revelstoke Railway Museum, the city’s eclectic downtown, hundreds of kilometers of hiking and biking trails, and revered fishing holes. We are the top-rated hotel in Revelstoke and have been awarded with TripAdvisor’s Certificate of Excellence. Guests rave about the filling breakfast and huge rooms. Come share in the fun – book today and save!

Best Western Plus

Hotel Revelstoke

LABEL_ITINERAIRE

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LABEL_ARRIVEE:

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Massage services
    Massage services
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Bronze
 
based on 963 guest reviews
NOTE ISSUED
Excellent
653
Very Good
275
Average
27
Poor
9
Terrible
0
REFER TO NOTICE
Business Business
91
Couples Couples
360
Family Family
349
Friends getaway Friends getaway
84
Solo travel Solo travel
32
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Lovely hotel and helpful staff"

5
16/11/2018

We stayed here for three nights and had a fabulous stay. The lady on reception was most helpful and told us of the free laundry available that we used our first afternoon. Our room was very comfortable and looked out at the mountains nearby. There were free cookies she encouraged us to take back to our room and we thoroughly enjoyed them with our cup of tea. Breakfast was extremely good with a wide choice of hot and cold items. We enjoyed a filling, varied meal each day. There was a wide range of cereals, breads and fruit available and plenty of oatmeal available which I particularly enjoy. The coffee was very good too and there was a plentiful supply available all day. The lady servicing the room was keen to keep it clean and she kept all the hot food topped up each day. I would strongly recommend this hotel as a place to stay if you are in the area.

"Family friendly and pet friendly stop on the Trans Canada"

4
06/11/2018

We stopped for the night with my happy labrador retriever on our way to Calgary. The surrounding residential neighborhood was great for a walk with her.The hotel staff and amenities were all great. My grand daughter went for an evening swim in the rain and thoroughly enjoyed the pool and hot tub. The price was a bit steeper than I expected.

DZmaeff, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for the wonderful review. I am so pleased that your whole family had such a great stay with us. Nothing is as special as swimming in the rain, what a nice memory for your grand daughter. We hope to see you on your next visit to Revelstoke. Thank you again for choosing Best Western Plus Revelstoke.

"The perfect place for a BC trip"

5
06/11/2018

Heading for the Rockies? This is a great place to stay on the trip. Friendly and cost effective. You will not regret it. The staff are very friendly, the accommodation more than meets expectations and you are perfectly placed for rge next leg of your trip.

DZmaeff, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to review your stay with us. I have to agree with you we are great place to stop over on your way to the Rockies, an put your feet up for the night. Revelstoke is one of those hidden gems that is starting to get discovered. We hope to see you again on your next visit to Revelstoke. Thank you for choosing Best Western Plus Revelstoke.

"Excellent Accomodadtions"

5
21/10/2018

Best Western always seems to go out of their way to make sure we are satisfied. We got an "upgrade" on this visit. It seems when we get upgraded at Best Western properties we always get into a "wheelchair accessible" room. We love this upgrade every time.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Glad to hear you enjoyed yourself at the Best Western Plus Revelstoke. We appreciate your feedback and your business. Please come back soon

"Fixed minor problem from our last stay."

5
17/10/2018

We always stay here on our way to BC coast/interior. Love the hotel however last time could not open wine we bought because hotel and adjoining liquor store and nearby gas station did not have corkscrews. Very happy to see that this trip there was a corkscrew in our room when we arrived. As usual the staff were friendly and efficient and the room was very clean and comfortable. Cookies on check in are a nice touch. Thinking about exploring their golf package next year.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
I am so pleased Elizabeth that you enjoyed your stay with us. I know how important the little things are when staying in a hotel, and a corkscrew is one of them. I would definitely recommend taking in a round of golf at our beautiful course along the river on your next visit next summer. Thank you again for choosing Best Western Plus Revelstoke.

"Revelstokes hidden Gem"

5
14/10/2018

If you are looking for a very comfortable and nicely appointed property the BW in this town is the best. Well located just off the TCH you won't be disappointed. Rooms are very nice and well appointed. This is a new property. the breakfast room is large and the selection will satisfy everyone.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you Paul for your wonderful review. We appreciate your input and your business. Please come back soon

"Fabulous Hotel!"

5
07/10/2018

We had a great nights stay at this hotel. The staff was very friendly and helpful. The property and rooms were very clean. You can't beat the value as the breakfast was beautiful with everything very fresh and good quality. No powdered eggs here! The store attached to the hotel had a great selection of wine and snacks and was very handy. The outdoor hot tub was a nice perk too. We would definitely stay here again!

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you so much Jackie for your kind words. We appreciate your feedback and your awesome review. Please come back soon!

"Wonderful stay"

5
04/10/2018

I'd stayed here before and once again a very good stay. Pretty quiet in the shoulder season. A great fitness area. Also a large outdoor pool and hot tub area. The included breakfast is very good. None of the microwaved looking breakfast items you see at some places. Real potatoes for hashbrowns and grilled sausages. Staff always on the go cleaning and checking things. All very good. A block off the highway so pretty quiet. Lots of parking. Great place too stay.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Last stop before home"

5
26/09/2018

What a great surprise. Dog friendly & we showed up at the door last minute & they had a room for us. Also a nice little gift for our chocolate Labrador Adam. He was well received by the staff. Room was clean on the main floor. Nothing to complain about.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for the wonderful review. We love to go that extra mile for our guests even our furry ones. Your business is greatly appreciated and we hope to see you again on your next visit to Revelstoke.

"This place is a jewel!"

5
25/09/2018

We arrived in Revelstoke after a lovely day of driving in the Canadian Rockies, just moseying along from Merritt. What a wonderful property this is! We were pleased with our comfortable, clean, spacious, disability-accessible room close to the elevator (with a mountain view out the window), and also pleased with the lovely, welcoming lobby. Staff here are friendly and welcoming as well. We were told upon check-in about the free shuttle to the 112 Restaurant downtown, and we decided to take advantage of that option. This turned out to be one of highlights of our vacation--an upscale, classy restaurant in the downtown hotel, with a lovely ambiance, live music, outstanding food options, beautiful wine, and friendly, efficient service. We were just delighted! And the shuttle driver was also efficient and friendly--a real plus for someone who didn't know the area at all. Upon returning to the BW+, I chose to swim in the outdoor pool and also use the hot tub. It was a cool evening, but the water was just the right temperature and this was a definite plus to end my day. Breakfast was far beyond "Continental", and everything we tried was delicious. It was displayed in an attractive fashion and the breakfast area was just as pleasant as the rest of the hotel's public area. I cannot think of anything to criticize about this property except that we had trouble adjusting the heat in our room. Since we didn't call for help, it was probably our own fault. Loved this place. If we ever were to return to Revelstoke, we would definitely stay here again!

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
What a wonderful review! Thank you Lynda for taking the time to write us this incredible review. I am so happy to hear your enjoyed yourself at the 112 Restaurant as well as the Best Western Plus Revelstoke. We appreciate your feedback and your business. Please come back soon for a visit Lynda!

"Stopover on the Roadtrip to Vancouver!!"

5
19/09/2018

Amazing room with a beautiful mountain view. Clean and comfortable. The staff are knowledgeable and pleasant. Excellent breakfast in the morning. Very attentive cleaning staff there too. Wish we were making a longer stay of this beautiful town.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Wow! Thank you taking the time to share your great stay with us. Our staff work very hard to provide the best guest experience possible and it shows in your review. Your business is greatly appreciated and we hope to see you again soon.

"Absolutely Delightful!"

5
31/08/2018

We were tired when we arrived and delighted to find this lovely hotel. "Plus' is the designation that Best Western uses for it nicest properties and this one lived up to the claims. Kudos to the front desk people who were quite helpful with assisting us to find a restaurant and also helping with reservations ahead. The room was very comfortable and everything was in order, the parking was close in, and breakfast was delightful. We enjoyed our stay very much and I wished we could have had another night.

"Just about as good as it gets"

5
25/08/2018

We stopped overnight here travelling to the Rockies from Whistler. We stayed in 6 hotels in Canada and this was the best. Parking is outside the hotel and free. Reception was quite lively and it was evident that this hotel is popular with families. Checkin was friendly and helpful. The room and bed were huge, very clean and equipped and finished to a very high standard. The rooms were very quiet. There is a liquor store attached to the hotel, was good for me as I bought so local craft ale from there (super tasty) The hotel offered a shuttle bus to down-town, but we didn't use it. We would have been happy to stay at the hotel for longer and may stay again if we come back to Canada. The only downside was the view, which seemed to be over a local truck parking lot.

DZmaeff, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you Jonathan for the glowing review! I am so pleased that you enjoyed your stay with us. Let's hope that you are able to come back to Canada soon. Thank you again for choosing Best Western Plus Revelstoke.

"Pleasant stay, Nice clean and upscale"

5
23/08/2018

We stopped here overnight on our western Canada, this was by far the best hotel we stayed at. The rooms are bigger than any other chain hotel and all of the property was kept very clean for a 6 year old hotel. Morning breakfast was better than any complimentary breakfast we have had in years. All of the staff at this hotel was very helpful and cheerful.

DZmaeff, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for the wonderful review Maninder! I am so pleased that you enjoyed our spacious rooms and complimentary breakfast. I will be sure to pass your compliments on to the staff as well. They take great pride in providing the best guest experience possible. We hope to see you again on your next visit to Revelstoke Thank you again for choosing Best Western Plus Revelstoke.

"Beautiful hotel. Amazing staff."

5
20/08/2018

Beautiful hotel. Amazing staff. We stayed on our way from Vancouver Island back to Calgary. It was during the wildfire season so the town was very smoky but the hotel seemed to have it under control. Hotel was incredible and we enjoyed the pool, hot tubs, and business center. The breakfast was a great way to start the next morning and had a huge selection of items. Staff was very pleasant and helpful. Room was clean and very modern with a very comfy bed. It was slightly more then we normally pay for a hotel room but worth every dime and we will be sure to stay again on future trips.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank for your wonderful review Ryan. So nice to hear you enjoyed yourself at the Best Western Plus Revelstoke. Yes we definitely had a smokey few days, but it has cleared off now. Please come back and experience the great outdoors and activities Revelstoke has to offer. We look forward to your return Ryan!

"Excellent Hotel. Book in Advance!"

5
19/08/2018

Clean tidy, Staff were excellent. Warm breakfast in the morning was pretty good! I would recommend this hotel. Kids liked the outdoor pool. No slide but thats ok not a requirement. They even provide kids life jackets if required.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your awesome review. So glad to hear you enjoyed yourselves at our property. That's great that the kids got to use the pool. Please come back soon

"Nice, clean place to stop in "Revvie""

5
13/08/2018

First of all this dog friendly hotel greeted us with a small package for our pet, we also noted that at every entrance around the building there were baggies for your pets 'business'. The package included some treats and baggies in a carrying container, for us we received a small token with sparkling and still waters and 3 chocolate treats. The staff were very friendly and professional. Upon enquiring where to and get some dinner and how far of a walk to DT I was informed there are great places there and its about a 30 min walk, that is unless you want to take the courtesy shuttle that does pick up and drop offs several times an hour. We took option 2 and had a very nice driver take us in to DT where we thoroughly enjoyed our dinner and few drinks. When we decided to leave the shuttle was exactly where we were told it was going to be and back to the hotel we went. I don't have one but a great thing to note there are 4 electric car charging spots, 3 for Tesla and 1 for non Tesla. We have and will go back again, maybe stay a couple of days to explore this really cool small BC town. Another thing I have stayed at many Best Westerns and I've got to say for a complimentary continetal breakfast, this place has one of the best.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you so much for your wonderful review. So nice to hear you enjoyed yourself with us at the Best Western Plus Revelstoke. Please come back soon!

"Amazing staff!"

5
08/08/2018

Amazing staff, clean rooms, and pretty good complimentary breakfast. Best yet is the late check-out! So glad we ended up staying here and it has me wondering why I waited this long! When I called I got to sign up for the BW rewards and instantly got to take advantage of the perks.

DZmaeff, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for the wonderful review! I will be sure to pass your compliments on to the staff they take great pride in providing the best guest experience possible.

"Outstanding!"

5
08/08/2018

We had a long but fantastic day of driving where the outside temperatures were consistently 34oc. We were greeted by one of the friendliest, professional, knowledgeable front desk agents I have ever met. Her name is Cindy. She offered us much needed welcome drink; cooled room; shuttle information; area information - all done within a timely manner. Our room was spacious, clean, modern and comfortable. Best sleep ever! After a day of driving, the swim in the outdoor pool was perfect. We returned to our room where a prompt follow up voicemail from Cindy was left for us. Breakfast was included in our booking. All of the food was presented at the right temperature (hot, cold). Buffet was clean and the restaurant attendant was smiling and working hard (lady with short grey hair). Our entire experience was textbook. It was exactly what we saw on the Best Western tv ads. I've never stayed at a Best Western before but after this experience, we will be back. Thank you! Thank you! Thank you!

DZmaeff, General Manager at Best Western Plus Revelstoke, responded to this review
Wow! Thank you for such an amazing review. I will be sure to pass your compliments on to the staff. They take exceptional pride in providing the best guest experience possible and I would say they hit it out of the park! We hope to see you again on your next visit to Revelstoke.

"Excellent hotel"

5
06/08/2018

Very neat and spacious rooms. Maintained like brand new. Very good location. The breakfast buffet is way better than most hotels. They really take pains to give a nice spread for breakfast. Nice pool and hot tub. Overall, a very good budget hotel

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your wonderful review Sony. So nice to hear you enjoyed yourself at our property. Please come back soon

"One of the best hotels in Revelstoke"

5
05/08/2018

This hotel is a must. When going through Revelstoke you have to stay here. From its friendly staff to its well-appointed rooms 2 the outrageous free breakfast it is by far the best that I have stayed in for quite some time. As far as I'm concerned it is luxury beyond belief. I know some of you will not agree with this but I have stayed at many hotels in this province, and I do believe that this is one of the best. I can't retrieve enough about the staff and the well-appointed gym or pool or massage room. It is just something that you have to experience for yourself.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
This is an incredible review! Thanks so much for your kind words Keith. It is so nice to hear you enjoyed yourself at our property. Thank you Keith for taking the time to give us such a great review. We appreciate your input and your business. We look forward to your return Keith

"Beautiful Hotel"

5
01/08/2018

Excellent customer service from Angela / great hotel & location Very extremely clean/ amazing breakfast / comfortable beds/ great room We would definitely stay again at this hotel! We're thinking of meeting our family -in the middle- and staying here next year

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your 5 star rating and wonderful review Cheryl. We look forward to seeing you in the near future with your family.

"Highly Recommend"

5
30/07/2018

This hotel is honestly the best hotel that we have stayed in. The building is new and everything was neat and clean. The room was very open, and had everything it needed to have. The room was extremely clean and the service was incredibly amazing. The outside pool and breakfast were also great. The wifi connection was fast, unlike some other hotels where it is really slow. I would definitely recommend this hotel for anyone, especially if you're travelling with your family. Although the price for one night was pretty high, you do get what you pay for. My family is definitely happy with our stay and we will stay at this hotel again. Overall, we had an amazing stay and I'd rate it 5/5 :)

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your amazing review. So nice to hear you and your family enjoyed yourselves at the Best Western Plus Revelstoke. We look forward to your return!

"Still a great place for a stop"

5
30/07/2018

We've stayed at this hotel in the past and it still remains a favorite hotel to stop at after a long drive. Staff are always friendly and attentive and the interior remains clean and well-kept. While the continental breakfast includes standard-fare items such as breads / waffle maker / etc., this hotel also adds fresh hot items like real (as in NOT frozen puck variety) sausages and potatoes - setting this hotel one step up from the others. The only negatives during this stay is random strands of hair in the bedsheets along with a toy on the floor from previous guests. The outdoor pool means you can only use it during warmer days, which we never got to use due to weather. Booking during the peak Summer season also means a pricey overnight stay but if you want more than the basic motel, this is a great choice.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your 5 star review Tombo. Please come back soon!

"Stopover"

4
29/07/2018

A modern hotel on the fringe of the town. We had a stopover here from Banff. The rooms are great, very spacious even with the sofa bed out, very clean and well equipped. The staff are friendly and helpful. Nice smallish swimming pool and hot tub, and a good gym. There is no restaurant on site for evening meal, however a free and regular shuttle bus into town and collection more or less as soon as you are ready ( up till 1:30 ish) - just ring hotel from the drop off point. We used this with no problems whatsoever. The hotel also gives complimentary breakfast which was superb! (See photo!) If using this hotel as a stopover you would be best off with a car, it's quite a walk to the Main Street of the town, and there isn't really anywhere to go from the hotel for an evening / morning stroll although as mentioned the shuttle bus is very good. I would definitely book again if travelling this route. Free wi fi.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your incredible review Helen. We look forward to your return

"Great Place to Stay"

4
28/07/2018

This hotel was clean, comfortable, right off the highway so very easy to find, and served the best hot breakfast buffet that we have experienced to date as part of a hotel included hot breakfast. The beds were comfortable and the front desk service was polite and efficient even though we did not arrive until midnight. Our only negative is that we thought the hotel was expensive compared to others in the area.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your wonderful review Marilyne. So nice to hear you enjoyed yourself at the Best Western Plus Revelstoke. Thank you for taking the time to give us such a great review; we appreciate your input and your business. Please come back soon!

"Nice and hospitable hotel"

5
19/07/2018

Very nice hotel...nice large room. Cindy was very pleasant and helpful as she was checking us in. She informed us of activities going on in the area, as well as the shuttle to other locations in the area. The breakfast offered a wide variety of hot and cold items. Would definitely stay here again.

DZmaeff, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for the lovely review. I will be sure to pass your compliments on to Cindy and the breakfast chef. The staff take great pride in providing a a great guest experience.

"New and Modern with a Touch of Class"

5
18/07/2018

New hotel near the highway. Lots of places near for dining out. There is a wine store attached to the hotel. Huge pool and hot tubs for all to enjoy. The staff at the front desk and at the breakfast (included) were very nice to talk too.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your wonderful review Dianne. I am so happy to hear you enjoyed yourself at the Best Western Plus Revelstoke. We look forward to your return

"Clean, comfortable, outdoor pool/hot tubs"

5
18/07/2018

First visit to this hotel and town. Would stay here again. Easy check-in, nice outdoor pool and hot tubs, easy access to downtown via their shuttle (was very busy later in the evening so we took a cab back to the hotel). The attached liquor store is handy and easy access to the highways to carry on.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank your excellent online rating. We appreciate you taking the time to give us such a wonderful review. Thank you for your business and we look forward to your return

"Very clean, Very friendly"

5
17/07/2018

We stayed at the Best Western Plus in Revelstoke and were happily surprised at the luxury we found here. Friendly and easy check in, rooms were spacious (2 queen beds) and bathrooms were modern and super clean. Beds and pillows were very comfy. Outdoor pool and hot tubs added to the fun. Will definitely stay here again.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
So nice to hear you enjoyed yourself at the Best Western Plus Revelstoke. We appreciate you taking the time to give us such a great review. Please come back soon!

"Great hotel in good location"

5
16/07/2018

We were staying one night in Revelstoke and the Best Western was high on Trip Advisor listing and should have been at the top. The welcome was pleasant and we were checked in without a hitch. All the facilities were explained to us so before we even left the reception desk I knew there was a pool, hot tub, gym, laundry room, computer and printer, shop and courtesy bus into town if fancied a drink and meal. Lovely room (419) on the top floor which was really quiet with all the amenities you would expect in good hotel - safe, ironing board, robe and slippers, fridge, coffee maker and products in the bathroom. Nice sitting area separated from bed which was firm with loads of pillows. Always a welcome relief to find a good bed after a long day visiting museums or travelling. Did not get a chance to use the pool or hottub as decided to catch up on washing as half way through 3 week trip around western Canada. However it looked lovely as i passed it by loaded down with washing. Added bonus is buffet breakfast in the morning. Well stocked hot buffet of ham, eggs and potatoes or if wanting somehting simpler there is cereal and breads to toast. There is a waffle maker for the kids (big and small) along with coffee, tea, juice or milk on tap. Despite it being busy nothing ever ran out and we had a lovely seat outside just next to the pool. When back in Revelstoke this is now my hotel of choice and would recommend it to anyone staying in the area. Don't forget to visit the railway museum or the hydro electric visitors centre both easily accessible from the hotel.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time Alan to give us such an incredible review! Such kind words, and we truly appreciate your feedback and your business. So nice to hear you enjoyed yourself at the Best Western Plus Revelstoke. We look forward to your return Alan.

"BC Road Trip"

5
11/07/2018

Our stay at this Best Western Plus was excellent. Location of hotel is just off Highway 1. Staff were friendly. Check in was easy. We were given a map of local restaurants & pubs. Free shuttle service to the downtown area. Room was clean. Breakfast items were very good. Decor of hotel was welcoming & relaxing. We would stay here again.

DZmaeff, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for the wonderful review! I will be sure to pass on your compliments to our staff they take great pride in providing excellent customer service. Thank you again for choosing Best Western Plus Revelstoke

"Clean, clean, clean."

5
07/07/2018

Great hotel. Sits off the highway behind another hotel so hadn't noticed it before and stayed at other places in Revelstoke. This hotel is way more quiet and the interior has obviously been recently renovated. Our room was really spacious, beds were comfortable and it was so clean. The exterior of the hotel is a little underwhelming but as soon as you walk in the lobby it's obvious that folks are working hard here. Again, it is so clean. Would definitely stay here again.

DZmaeff, General Manager at Best Western Plus Revelstoke, responded to this review
What a great compliment thank you! We take great pride in delivering the best guest experience possible. I will be sure to pass your compliments on to our staff. We look forward to seeing you again on your next visit to Revelstoke.

"This is the place to stay."

5
07/07/2018

There are 10 of us in the family. Check in was a breeze. 3 rooms booked and they had us all together. Not divided up like the previous place. The room us very clean; staff oh so nice and helpful; cheerful and kind. I would definitely stay again.

DZmaeff, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for the wonderful review. I am so pleased that you had great stay with us. I will be sure to pass your compliments on to our staff as they work hard to provide a great guest experience.

"The Best Best Western Plus"

5
04/07/2018

We really enjoyed staying in this hotel during our road trip between whistler & banff, it starts from the warm welcoming lady in front dest, easy check in & out, nice beds & amenities, good location, plenty of parking spaces..Nothing go wrong on this one

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your wonderful review Yonas. We appreciate you taking the time to give us such a incredible review. Please come back soon!

"A high quality hotel with lots of amenities for a tired traveler!"

5
28/06/2018

We came across this hotel quite by accident as it is hidden among other hotels/motels in the same area. The room was super clean, the swimming pool and hot pools were open and refreshing after a long drive. The bed was ultra comfortable and the front desk couldn't do enough to make our stay very enjoyable. Breakfast in the morning had a huge variety of food. I didn't have to eat that day until super. This is a great hotel and well worth the visit for families, couples and singles. Made some great friends there in the hot pools. Highly recommended.

DZmaeff, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you so much for the glowing review! I am so pleased that you enjoyed your stay with us. Our staff take great pride in providing the ultimate stay for our guests. I will be sure to pass on your compliments to them. We hope to see you on your next visit to Revelstoke. Thank you again for choosing Best Western Plus Revelstoke.

"Amazing"

5
26/06/2018

perfect hotel. There was a major storm and a power outage. hotel staff brought a generator to cook breakfast. rooms are clean was amazing! I wish the served better coffee. but I will let it slide as there is a tims and starbucks across the street

DZmaeff, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for the great rating! I do apologize for the coffee not being so great. It was not our usual one that we serve as the grinder had no power. On your next stay please let me know if the coffee has improved. Thank you again for choosing Best Western Plus Revelstoke.

"Great place "

5
24/06/2018

Pet friendly. Accommodated us very well, they gave us a room at the back, we were able to open the back door and load our stuff in quickly. Room was nice. Very clean! Nice and quiet for sleeping. The staff said the hotel was 67 years old and the outside of the building looks it lol. But the rooms were nice. Staff very friendly. Would definitely stay again. They have a continental breakfast, we did not partake. Lovely view of the mountains.

DZmaeff, General Manager at Best Western Plus Revelstoke, responded to this review
Hi there thank you taking the time to review our hotel. I am not sure if you have the right hotel as we are only 7 years old.

"Great quality"

5
23/06/2018

This was our second stay in a Best Western, the first being in Missoula. The hotel was similar, very well decorated and good size room. The breakfast area was bigger and of a better layout. Similar food types were available and was very comprehensive. A nice pool and hot tub was outside, bikes to rent if you so wish and walk distance to food outlets like A&W and McDonalds. Also, there is a gas station next door to fill up when leaving on your next travels. Out of all the chains we stayed in I think Best Western have it right for size and finish of room and the breakfast. If travelling to the USA or Canada in the future I'll be sure to book this chain.

DZmaeff, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you Cat for the amazing review! I am so pleased that you enjoyed your stay with us and we appreciate your loyalty to the Best Western Plus Brand. We look forward to seeing you again on your next visit to Revelstoke.

"Stop off on trip"

5
10/06/2018

We stopped here as it was getting too dark to continue This hotel is as good as any 5 star I have been to in terms of fit and finish and quality of the rooms Breakfast was good but not as good as the buffet in Banff The pool outdoors and jacuzzi have views of the mountains Best bed so far Best bathroom so far Nicest room by far

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you Colin for your wonderful review of the Best Western Plus Revelstoke. So nice to hear you enjoyed yourself while in Revelstoke. Please come back for a visit soon!

"Escellent"

5
22/05/2018

Great hotel, awesome room and overall a great experience. The staff was quick and knowledgeable at check in and check out. Hotel was spotless and pools and hot tub were spotless as well. Interior of rooms were very well maintained and cleaned. Internet worked flawlessly and the TV was excellent.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your wonderful review. We appreciate your feedback and your business. Please come back for a visit soon!

"Beautiful Quiet Hotel"

5
17/05/2018

Just an amazing stay. Beautiful big king size bed room with workstation and couch area. Hotel has a pool and large hot tub outside. Never heard another guess moving around for my whole week stay. The breakfast included with your stay is average.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you Buster for your awesome 5 star review. So nice to hear you enjoyed yourself at the Best Western Plus Revelstoke. I am sorry we did not exceed your expectations with our free breakfast. We do use fresh products for everything provided. Thanks again for your kind words Buster. We look forward to your return

"Perfect stay in Revelstoke."

5
10/05/2018

Hotel and staff are top notch. Place is very clean and fitness facilities are well equipped, which is what I look for on business travel. Breakfast is substantial and quite satisfying. Hotel is right off of Highway 1, and easy to get to.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for such a great review! Our staff here at Best Western Plus Revlstoke go above and beyond to provide a great guest experience. Your business is important to us and we hope to see you again on your next visit to Revelstoke.

"Very Comfortable Bed and Yummy Breakfast"

5
02/05/2018

This is a great hotel. It is very clean, the staff is friendly and helpful, the bed has the most comfortable mattress I have ever slept on in a hotel and the shower is large. My group was extremely pleased with the free breakfast - not the usual continental fare but full breakfast items like fried eggs, real bacon, fried potatoes, etc. You get great value at this location.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for the great review and rating! I will be sure to pass your compliments on to our staff. here at Best Western Plus Revelstoke our staff take great pride in providing a great stay for our guests. We hope to see you again on your next visit to Revelstoke.

"Beautiful hotel"

5
01/05/2018

This hotel is located in an easy to access from the highway. Very nice and clean rooms. They had a lot of outlets for your smart phone / laptop devices and a table that you can actually work from. Had a great sleep and I would return.

"Better than my first stay!"

5
24/04/2018

I stayed at the Best Western Revelstoke for a family ski vacation when it was new. Considering our previous experience and recent Tripadvisor reviews I chose it again for a week long business stay in April 2018. I stayed in a king room on the main floor and it seemed as new as the first time I stayed. The room, lobby, halls, hot tub area and parking lot are very clean and well maintained. The king room had a large LED TV, sofa, mini fridge, microwave and coffee machine. The wifi is very good now (on my first stay the wifi was not good). The breakfast is outstanding as far as complimentary hotel breakfasts go. They change up the selection daily so even after a week it was still enjoyable. The other amenities are hot tub, pool, spa, laundry, electric vehicle chargers, attached liquor store (with a good selection) and a large common area for meals or gatherings. The staff are very friendly and helpful. It is one of the farthest hotels to the ski hill and downtown (walk-able) but this is relative as the ski hill is only a 15 minute drive. All in all a great hotel and great stay and I will be staying again in early May.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to review your stay with Best Western Plus Revelstoke. I am so pleased that you had such a wonderful stay with us in April. The staff here at Best Western Plus Revelstoke take such great pride in making sure that our guests have a great guest experience when staying with us. I will be sure to pass on your compliments to them. We look forward to seeing you on your return stay with us in May. We appreciate your loyalty to Best Western Plus Revelstoke.

"Amazingly beautiful decor, fabulous top floor corner suite, and a free shuttle to town!"

5
23/04/2018

We are truly impressed with this locally themed art-filled hotel. Staff were very friendly and helpful. This hotel even offers a free shuttle service to downtown where there is a great selection of bars and restaurants. On this stay (there will be more stays for sure), we had booked the king-bedded corner suite which is not only spacious and beautifully appointed, it came with bath robes, not to mention the very high ceiling in the bedroom area. They have excellent all-year hot pools: there are two, and the bigger one is shaped in a way to accommodate many so that everybody has the space they need. The lobby and public areas are top notch, elegant, and there's a lot of beautiful art. Even the hallways are the most beautiful we've seen in any Best Western so far. The breakfast area was spacious, with the regular offerings, and staff were very helpful.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you so much Ben for the great review and rating. Here at Best Western Plus Revelstoke we take great pride in providing an exceptional guest experience. I am so glad that you enjoyed all the amenities that we have to offer. We look forward to seeing you on your next visit to Revelstoke as your business is very important to us.

"Best Dog Friendly Hotel Ever!!"

5
20/04/2018

We have stayed in a LOT of pet friendly hotels over the years as we go south for the winter with our three dogs. And honestly most of them have been pretty good. But this hotel just put all the rest of them to shame. From the dog welcome package with really decent goodies to the water bowls and clean up rags in the rooms it was a 10 out of 10 experience. And the floor is a vinyl type thing so would be easy to clean up if the dog has a whoops. The rooms were lovely, not the normal 'dog rooms' : o offered by many; beds and pillows SUPER comfy. AND they even had an area reserved outside for larger RVs etc and where we could actually plug our motorhome in to keep the fridge running. Would have stayed in motorhome but it's winterized because spring has not sprung in western Canada just yet : / But this hotel was a ray of sunshine!! And FANTASTIC breakfast!!! One of the best free selections we've ever had...aside from that place in Montana that had the homemade cinnamon buns... but I digress; this hotel had a really wonderful selection and great coffee. I rate this hotel 9.5/10; would be a 10 if it had a secured wifi.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Wow! Thank you so much for the great review. We feel here at Best Western Plus Revelstoke that pets are family too, and just because you are travelling with your family pet shouldn't mean that you do not have a great guest experience as well. Our staff take great pride in offering the best guest experience possible. I will be sure to pass your compliments on to them. We look forward to seeing you on your next visit to Revelstoke.

"Clean, Comfortable and Friendly"

5
15/04/2018

We stopped here after a long day on the highway from northern BC on our way to Calgary. The staff were very professional and friendly, the room was large and clean with all the amenities. The hot tub was even open but too cold outsde for me in March. We utilized the free shuttle to the downtown area where we walked around and took in a nice meal at the Regency.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thanks William for the great review! Our staff go above and beyond to provide a great guest experience. I will be sure to pass your compliments on to them. I am so glad that you enjoyed your dinner at the Regent hotel as well. We look forward to seeing you on your next visit with us here at the Best Western Plus Revelstoke.

"Finally a hotel that understands pet friendly!!!!"

3
01/04/2018

Booking was directly through the hotel, and not a very smooth experience. Agent had some computer issues. Asked for a pet friendly room, and we were blown away by the thought that has gone into these rooms. The floors are vinyl laminate, smart. Dog bowl and basket of rags and instruction if pup has an accident. Dog room on the first floor, so easy in/out. Door at end of the hall has doggie bags hanging outside......seems no one uses based on the piles and piles on the very little grass available. Upside of hotel: Good location of the highway. Staff friendly. Liquor store attached, but VERY expensive. Gym well equipped for a small hotel. Rooms clean. Downside of hotel: VERY NOISY. You can hear all the walking from the rooms above. Heating system very poor. Hot tub filled with partying snowmobilers, so not worth the petry dish of bacteria. Breakfast lacks any variety.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your review Charlie. Glad you found our pet program and rooms so great. We look forward to your return!

"Excellent"

5
31/03/2018

Everything was excellent! Will stay at Best Western every time I go to Revelstoke. The staff is all friendly and very helpful. Angelia at the front desk was very professional and courteous. Rooms were spotless and breakfast was excellent.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank your for the great review. We are so glad that you enjoyed your stay with us. I will be sure to pass on your compliments to our staff. Here at Best Western Plus Revelstoke we take great pride in providing the best guest experience possible. We look forward to seeing you on your next visit to Revelstoke.

"convenient"

5
30/03/2018

Located just off the highway but close enough to all busnesses that are in Revelstoke to make this an easy choice. The best value in this area. The breakfast ia excellent an helps start the day off and quickly.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for the great rating! I am so pleased that you had a great stay with us and enjoyed our complimentary breakfast. We look forward to seeing you on your next visit to Revelstoke and thank you for choosing Best Western Plus Revelstoke.

"Great hotel"

5
26/03/2018

Very clean, bed was wonderful, very nice staff went out of their way to get me some information, hot tub was great, can't say anything bad , breakfast was good, wish they would of had a restaurant on site, but you can catch a shuttle down town

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for the great review! So glad that you enjoyed all our amenities that we have to offer. I will be sure to pass your compliments on to our staff as they take great pride in providing the best guest experience possible here at the Best Western Plus Revelstoke.

"Best Option in Revelstoke"

5
20/02/2018

Recently visited for Feb ski trip. The location is fairly new, attractive and is very clean. The staff were friendly and helpful. Quick drive to the mountain (with free shuttle). Close to town for dinner options. Free breakfast had a great selection of items updated daily. Two large outdoor hottubs were great apres ski. Would highly recommend over traditional Revy options.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to review our hotel & service. It's always a pleasure to receive positive feedback about the entire property. We do offer a complimentary shuttle to the downtown core that runs on weekend evenings during the spring, and 7 days a week throughout the summer. It's a great alternative for people who aren't travelling by car, or for those who would like to enjoy a glass of wine with dinner & not worry about driving back to the hotel. I hope we have the opportunity to welcome you back soon.

"Higher end revy hotel"

4
04/02/2018

One of the more pricey options in revy. Hot tubs are great. Breakfast is good. Free shuttle is nice but plan to wait 20+ mins for it on weekends. Overall it's worth it if you're okay with spending a bit more money.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you Tim for your excellent review. We appreciate your input and your business. We look forward to your return

"Business"

5
01/02/2018

Wow! 5 Star all the way, great big clean comfortable room, breakfast.... fantastic. Staff friendly full of knowlage and great sense of humour and helpful. They make your stay perfect. We stay here all the time on route from Osoyoos to Calgary and arrange meetings there as it is in the middle for many. Clients.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for the wonderful review Frank! I will be sure to pass on your compliments to the staff as I know they take great pride in providing the best guest experience possible. We appreciate your loyalty to Best Western Plus Revelstoke, and look forward to seeing you on your next visit to Revelstoke.

"So cool being first stop on the bus to the mountain. "

4
01/02/2018

I would have to say that I don't have any complaints about this hotel. Rooms were a good size with a comfortable bed and an area to sit. Breakfast was perfect, fresh each morning and plenty of it especially considering New Years Week when all the rooms were full. Hot tubs were welcoming after a full days skiing though seriously packed with only standing room when the sledders arrived a bit later in the afternoons. Also had a massage which I thoroughly enjoyed in a nice quiet room near the hot tubs. It was about a 20 minute walk into town which was easy to do. Personally I think one of the best features of the hotel if you are skiing or boarding is that out the front is the first bus stop and so you never missed out getting up to the mountain or waiting for the next bus. Also the bus pass is included in the price so you get a voucher for the duration of the stay. I was a little surprised that the hotel shuttle only started in the late afternoon. So if you had small children then you had to catch the bus which only came once an hour or longer during the day. Overall though I thought it was a very good place to stay in Revelstoke.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return

"What's Not To Like"

5
25/01/2018

A modern, clean, nicely located hotel with superb amenities. Super friendly staff, free laundry, decent breakfast, very clean. One of the nicer hotels we've stayed in. Recommended with no reservations.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you Gary for the wonderful review on the whole property! Our staff take great pride in offering the best guest experience possible. We look forward to seeing you on your next visit to Revelstoke.

"Great place. Don't hesitate to stay."

5
24/01/2018

I hadn't been here before but thought I'd give it a try. Convenient just off the highway. Far enough removed that you don't get any traffic noise. Great at check-in. I had a king room on the 4th floor. Very nice and spacious. Great tv from TELUS. WiFi very good. Hotel appears pretty new and is very comfortable. Very clean. Great fitness area with lots of equipment. Also 2 hot tubs off the fitness area. One of the nicest included breakfasts I've had at a best western property, and I stay over 40 nights a year in the bw chain hotels. In house warm baked goods and 'real' cooked eggs. Not the typical scrambled from a container. Also great sausages. A large area for eating and for getting food. Great experience. No attached restaurant but a few pretty close by. Very good staff. An excellent place too stay.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you so much for such a glowing review on the entire property. I am so glad that you enjoyed our complimentary breakfast. that we offer. Our chef takes great pride in providing a top notch breakfast for our guests. I will be sure to pass your compliments on to our staff knowing that it will serve as an inspiration for them to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return

"Sledding trip first one in fall"

5
21/01/2018

Rooms are very large beds are comfortable plus.We love the beautiful outdoor hot tubs.Breakfast is nothing short of wonderful food changes daily.Staff is friendly and always helpful.Took there shuttle to112 for Supper wonderful experience food was superb.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"Horrible room heating system"

2
21/01/2018

We stayed one night driving through the mountains. The hotel and staff were wonderful. However, the heating/ventilation is provided by an individual unit for each room. Not sure of the wisdom of this given the location of the hotel in a frigid climate. We were exhausted and fell asleep quickly. However we were all awoken at 230am with the heating system grinding and clanging. We're all very sound sleepers but this was something else. Notified the front desk who said they would let maintenance know. I don't think it was broken it's just very very loud. Maybe it's done this way to provide white noise due to the constant trains going by (the trains didn't bother us but someone mentioned this). It seems the hotel walls are not well insulated as when we turned off the heater to get some sleep the temperature dropped quickly in the room so we had to turn it back on. It's a shame as the hotel and staff were great otherwise but for over $300 for the night I expected a good nights sleep thus the poor rating. Lots of much cheaper options around that we will try next time.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
So sorry to hear you did not have a good sleep while staying with us. Our maintenance team have addressed the problem in the room your were in. So sorry again that the heating unit kept you awake. We hope you will give us another chance to redeem ourselves

"Great Location, Roomy Rooms, Shuttle to/From Downtown and Great Breakfast & Staff"

5
10/01/2018

For the last several years, when traveling to Revy, we stay at the BW. The rooms are always clean, comfy beds, has the best breakfast of any BW, and free shuttle service to/from downtown. The staff is always friendly and helpful. If you need a washer/dryer there are two and free to use. Nice machines too. Two outdoor hot tubs, one large/small. There is a liquor store attached, There are a couple restaurants walking distance.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your incredible review. We appreciate you taking the time to give us such a wonderful review and we appreciate your business. So glad to hear you enjoyed yourself while at our property. We look forward to your return

"Get Stoked 2017"

5
05/01/2018

Our family and extended family trip has returned to Revy for year 2 over the Xmas holidays and wow what a fantastic trip! The people at Best Western Plus are absolutely the best! The hotel offers great views, awesome breakfast, two outdoor hot tubs and terrific service. And for those looking for an adult beverage, there happens to be a liquor store attached to this hotel!!!

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return

"Very Clean & friendly staff"

5
03/01/2018

When we checked in they did not have me in the system that I was bringing my dog with me. They were out of pet friendly rooms! Disaster right? nope, they took care of it right away and provided us a room that was not on their pet friendly list without hesitation. The breakfast buffet offered in the morning was very good, the staff were all nice and friendly. Perfect for a 1 night stay over on our way to Calgary

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I am so pleased that our staff turned a disaster into a positive! I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"A much needed break from our wintery drive from Vancouver to Calgary."

5
30/12/2017

The Best Western Plus in Revelstoke was just what we needed for a break from our winter drive from Vancouver to Calgary. The staff were extremely friendly and helpful. The amenities were well kept and just what we needed for our one night stay - hottub, fitness center, and a free hot breakfast.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
What a wonderful review. Thank you so much for your kind words. Please come back soon!

"Ski trip to Revy"

4
28/12/2017

We really enjoyed our stay. Great hotel, staff and quality breakfast! Hot pools were awesome too after a day of skiing. Shuttle service was a nice addition - used it for skiing and into the town. Massage service from Beth was fantastic.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return

"Trip to Calgary"

5
06/12/2017

Passing through to Calgary with the family. This hotel has it all. There is a great pool and hot tub. I like the breakfast in the morning and it is close to town. There is even free laundry for guests.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
So nice to hear you enjoyed yourself while staying with us. We look forward to your return

"Road Trip"

4
03/12/2017

I have come to appreciate a clean, well managed hotel with good standard amenities while traveling. The BW in Revelstoke BC delivers what I expect with no surprises. I have stayed at this hotel a number of times, during the winter months I prefer to make the drive from Calgary to Vancouver during daylight hours, the hotel is the prefect middle distance.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for completing the online review Your business is very important to us and we value your feedback. By telling us what you liked about your experience and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"My Favorite in Revelstoke"

5
16/11/2017

Hotel is kept in great shape, is close to the Highway, and convenient to the town. Staff are great at this location. Breakfasts are great. 2 Outdoor Hot Tubs get lots of use. Love the free laundry. This is my primary spot in Revelstoke.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for the great rating. Our staff take great pride in providing the best guest experience possible. We look forward to seeing again on your next visit to Revelstoke.

"It Just Doesn't Get Any Better"

5
09/11/2017

For travelers planning an overnight stay in Revelstoke, the selection of the right hotel is paramount. Both the Trans-Canada Highway and the railroad pass through this city, so there's noise 24/7. The BWP Revelstoke is, without doubt, the best of the best for this reason alone. When the hotel was built, a spacious, well-equipped breakfast area was an integral part of the plans. And the owners of this establishment (who are also owners of the best steak house in downtown Revelstoke) know that great food keeps the visitors happy...and coming back for more. A quiet sleep and a fabulous breakfast to anticipate first thing in the morning...it just doesn't get any better. Way to go, BWP Revelstoke!!!

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you Laurie for taking the time to write such a great review! Here at Best Western we take great pride in offering all the comforts of home, from having a great sleep to enjoying a great home cooked breakfast! We do also offer a shuttle service in the evening to the Regent hotel were you can enjoy a wonderful meal with a few drinks. Its loyal guests like you to the brand that make our jobs all worth while. We look forward to seeing you on your next visit to Revelstoke.

"Clean, Fresh and Friendly"

5
08/11/2017

We have stayed at Best Westerns before but this was the nicest and coziest of all. On checkin, we were offered a free upgrade to an executive suite. The breakfast was well laid out and they not only had gluten free bread for me but also offered me a gluten free blueberry muffin. Nice staff all around.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
We are so pleased that you enjoyed your stay with us. I know that the staff take great pride in making sure our guests have the best guest experience possible. We look forward to seeing you on your next visit to Revelstoke.

"Best Staff Ever!!"

5
08/11/2017

We were there with a hockey team and all their parents. The staff went above and beyond helping our large group out. Extremely friendly and accommodating. Great recommendations for restaurants Awesome beds!.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thanks for the great rating Leanne! We enjoyed having your team stay with us, and we look forward to seeing you next year.

"Excellent Place to Stay"

5
07/11/2017

Newest hotel in Revelstoke though well worth it to stay here. Friendly, competent, helpful and professional staff in all areas (reception, housekeeping and breakfast area). Made to feel welcome from the start at reception until you check-out. Breakfast was excellent with a variety of options and varied each day for the three nights we stayed. When you had bacon, sausages or ham it was thick sliced not pre-frozen and nuked. Eggs varied daily - scrambled plain, fried, scrambled with cheese and mushrooms. If something was empty and staff saw you looking they'd come and tell you when it was ready. Excellent.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to review our hotel & service. It's always a pleasure to receive positive feedback about the entire property. We do offer a complimentary shuttle to the downtown core that runs on weekend evenings during the spring, and 7 days a week throughout the summer. It's a great alternative for people who aren't travelling by car, or for those who would like to enjoy a glass of wine with dinner & not worry about driving back to the hotel. I hope we have the opportunity to welcome you back soon.

"Excellent stay at the very clean Best Western Revelstoke."

5
25/10/2017

Stayed while we visited our Son. Great hotel. Super clean. Comfortable beds. Good breakfast. TV gave lots of options, including hockey games across Canada. Beautiful views. Great access into Revelstoke. Would book again.

regenthotel112, Manager at Best Western Plus Revelstoke, responded to this review
Thank you so much for the glowing review. I'm very pleased to see that you enjoyed your stay with us, & I have to agree that the view from our rooms are amazing. It's great to know that the payoff for our hard work is loyal guests that choose to come back & visit us time and time again. We look forward to seeing you again soon.

"Great stay in the mountains"

5
24/10/2017

The Best Western in Revelstoke is a great place to stay. The rooms are lovely, the bed extremely comfortable, the breakfast delicious. It was quiet - even with 2 hockey teams staying at the hotel! The staff was friendly, helpful and professional.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"Ski trip "

4
23/10/2017

Nice clean room. Good large selection breakfast. Room I was a little cramped for four people with gear. Was not offered an upgrade even though I have diamond select status. Saturday night hot tub was a sausage party unfortunately!

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Hi Doug, Thank you for taking the time to review our property. We offer up grades if they are available. I believe when you stayed with us we were fully booked. We look forward to seeing you on your next visit to Revelstoke.

"Decent hotel in decent location"

4
21/10/2017

The hotel is slightly on the edge of town, just off the highway but is still in a quiet location. Room was good, clean and comfortable and it came with a free breakfast. Staff were friendly and helpful as always in Best Western.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to review our hotel & service. It's always a pleasure to receive positive feedback about the entire property. We do offer a complimentary shuttle to the downtown core that runs on weekend evenings during the spring, and 7 days a week throughout the summer. It's a great alternative for people who aren't travelling by car, or for those who would like to enjoy a glass of wine with dinner & not worry about driving back to the hotel. I hope we have the opportunity to welcome you back soon.

"Great service, very clean and best breakfast ever included!"

5
19/10/2017

Our family (2 adults 2 kids) spent one night in the king suite. The room is spacious and had a pull out sofa bed and small fridge. Service from the front was so friendly and upon requesting an extra blanket it was delivered so fast I couldn't believe it. The outdoor pool was closed for the season but we enjoyed one of the outdoor hot tubs. There is also a work out room and a laundry room that seemed to be free of charge to use. The breakfast was amazing! I have never been to a hotel that included this type of breakfast. A warming tray filled with crispy bacon, hash-browns, eggs. Then several types of cereal and muffins or make your own waffle station with toppings. There were several places to sit and all of them were clean, the entire area so spotless and had staff there waiting if you needed assistance. Upon check out they had little cookie packages and fruit to take on your way. Very much enjoyed our stay here and would highly recommend to others.

regenthotel112, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to review our hotel & service. It's always a pleasure to receive positive feedback about the entire property. We do offer a complimentary shuttle to the downtown core that runs on weekend evenings during the spring, and 7 days a week throughout the summer. It's a great alternative for people who aren't travelling by car, or for those who would like to enjoy a glass of wine with dinner & not worry about driving back to the hotel. I hope we have the opportunity to welcome you back soon.

"Amazing hotel Best Western Revelstoke,"

5
17/10/2017

Amazing ammenities, rooms and staff. Cant rate it high enough. Breakfast better than any other hotel i gave stayed. Staff friendly and courteous. Spa's and gym high quality and well kept. Whole hotel top quality and clean. Up to date, recommend highly.

regenthotel112, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to review our hotel & service. It's always a pleasure to receive positive feedback about the entire property. We do offer a complimentary shuttle to the downtown core that runs on weekend evenings during the spring, and 7 days a week throughout the summer. It's a great alternative for people who aren't travelling by car, or for those who would like to enjoy a glass of wine with dinner & not worry about driving back to the hotel. I hope we have the opportunity to welcome you back soon.

"Definitely a Notch Up"

5
16/10/2017

After several other accommodations in Alberta and BC this was the one that felt the most luxurious. We had a king suite - a great choice if you plan to spend some time in the room because of the space, sitting area and huge, high quality TV. Not cheap, but breakfast is big and our spotless, well-appointed fourth floor room had a view and good insulation from the noise of the trains that roll through constantly. All the staff was excellent. Great mattress. Just a good feel overall.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your incredible review. So nice to hear your enjoyed yourself at our property. We appreciate you input and your business. We hope to see you again in the near future!

"Revelstoke British Columbia"

5
15/10/2017

Came with my sister to visit my daughter as she is working here. The Best Western in Revelstoke, British Columbia is a great place to stay. Extremely comfortable, clean modern rooms with first class amenities. Staff are exemplary from housekeeping to food and beverage attendants. Would highly recommend this hotel for your next visit to Revelstoke.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for such a wonderful review Rod. We appreciate your positive comments and your business. We look forward to your return

"The place to stay in Revelstoke"

5
14/10/2017

I had to crash due to health issues, I was treated with respect and care despite my "casual" appearance. Breakfast was great, I wished I felt better. The amenities were all working. The checkout was quick, and the cookies delicious.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your excellent 5 star rating. So glad to hear you enjoyed yourself at the Best Western Plus Revelstoke. We look forward to your return

"Worth the price paid"

4
12/10/2017

One night stay Positives: (1) Fresh, spacious and clean room. Comfortable beds. Exceeded expectations for a small town. (2) Decent breakfast (3) Outdoor pool and hot tub (open depending on season) Issues: (1) Not in town. Although convenient for the highway and only a 5 minute drive from town, I found Revelstoke to be charming and would prefer to stay in town if I return.

"Very nice accommodation to stay at"

4
11/10/2017

We stayed here one night early October 2017. Booking.com mentions 4-5 different types of rooms and we booked a Deluxe Suite. However if you carefully read the description, all rooms are the same. This was confirmed by the hotel when we checked in. We stayed in a pleasant, spacious and clean room. The part of the room where the bed is, has poor lighting. The hotel has excellent, high speed free Wi-Fi. The room has a nice bathroom with good lighting and good shower. We slept in a very comfortable king-size bed. The room has a coffee machine and fridge. Breakfast buffet is very good and they offer coffee and muffins to take with you when you leave. We would not recommend to stay in a room with a view on the pool. There is some machinery in the pool area which produces (also during the night !) some disturbing noises. The hotel has free parking.

"Awesome"

5
08/10/2017

Beautiful hotel in an incredible setting Hoyel smelled fresh as we walked in the lobby was beautiful and the check in was quick and easy Front desk girl helped with some Computer stuff I neeesed to do very helpful. We had a kind suite and it was so beautiful best hotel room ever we will be back

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
So nice to hear your enjoyed yourself a our property. We look forward to your return

"Revelstoke Gem"

5
08/10/2017

Excellent hotel, well appointed, great staff, clean and quiet. What else do you need. Reasonable value for the price. Very quiet and clean. Only draw back is you have to travel a bit for a lunch or supper. Breakfast was very good.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your wonderful review. So nice to hear you enjoyed yourself at our property. We hope to see you again soon

"Very pleasant and confortable"

5
07/10/2017

We have stayed here three times and each time has been a great stay. The hotel and room were nice, the bed very comfortable and the breakfast is such a bonus. The food has been very good. My kids love the waffle machine, and so do I.

"Everything was just fine"

5
04/10/2017

A stop along the way. Not our destination. Very clean ,very comfortable and an amazing buffet breakfast. Will definitely stay again. Explored the town. Might make it a destination in the future. Garbage pickup at 7Am outside was a bit noisy but woke us up for great breakfast. Free in room wifi. We were pleased.

regenthotel112, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to review our property. I'm happy to see that you had a comfortable stay with us, & that you enjoyed our breakfast buffet. Thanks again & I hope we'll have the opportunity to host you again soon

"Best Western has "never" disappointed us"

5
03/10/2017

We have been travelling across Canada to and from the West Coast and the East Coast for many years. No matter what time of year it was or what time of the day we were ready to check into a hotel for the night, we always looked for a Best Western. The staff if totally awesome - in all areas of the hotel. They are cheerful, helpful, kind and understanding when an exhausted traveller arrives. Should the traveller have a special request of one kind or another, the Best Western Staff will go out of their way to assist the traveller with such request.

regenthotel112, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for the great review. I am so pleased that you enjoyed your stay with us and I will be sure to pass your compliments on to our staff. They take pride in giving the best guest experience possible. We look forward to seeing you on your next visit to Revelstoke.

"A nice choice in Revelstoke"

4
02/10/2017

Returning once again for a pleasant stay at the BW Plus Revelstoke. We enjoyed the outdoor hot tub and warm breakfast. The room, lobby and hotel grounds were clean, well kept and consistent with what one might expect from this family-friendly chain. Thanks!

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Great to see you back! I will be sure to pass your comments on to our staff I know that they go above and beyond for our guests to have a great stay. We hope to see you again soon.

"Great property"

4
01/10/2017

Stayed on business when weather took a turn in the Rogers Pass. Great all around property - front desk staff were great — nice finishings, clean updated facility. Basic breakfast - but there is a Starbucks across the highway. Recommended.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thanks for the great review. I am so glad that you enjoyed your stay with us. We look forward to seeing you on your next visit to Revelstoke or if the weather doesn't cooperate with your plans.

"Home away From Home"

5
30/09/2017

My family and I came to this hotel after staying at a few in town which were the same price. The hotel staff from front desk Polly to the lovely ladies in blue at breakfast who helped me enjoy my food with my two little ones. Everyone is so caring, proud of their town and jobs. The staff was the sweetest caring i have ever came across. The rooms were very clean and it was easy to check in and out. My little curly haired girls wanted to stay forever.. Well done we will always stay here best staff breakfast and best price out there.. Much love Wicked Willow Log Works Crew

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
What a wonderful review! Thank you so much for you kind words. We hope you will return soon

"fantastic experience"

5
28/09/2017

A large group of us rode in on our Harleys,we have previously booked, we checked in, and they had all the keys and forms pre done for us. Check in was a breeze! which was very much appreciated. Hanging round waiting for forms to be printed one by one takes over 25 minutes,so to have these already done was the best!. Rooms were large, clean and spacious. A great spot and recommended for a stay.

"Excellent"

5
28/09/2017

Very warm and friendly staff, delicious fresh baked cookies in the evening, and the breakfast was fantastic. Extra bonus: free laundry after camping in the rain. This hotel was a very welcome relief in the face of some inclement weather.

"Excellent hotel in Revelstoke"

5
28/09/2017

This is a relatively new hotel located on the outskirts of Revelstoke with a 3 min drive into the lovely town centre. We stayed here for one night on our way back to Vancouver. The rooms are spacious, light and spotlessly clean. We appreciated having a sitting area as well as the bed area and a nice big bathroom with bench space. The hotel offers a complimentary breakfast which we found very convenient and satisfying. They also offer a guest laundry with free washing machines which is great for travellers. Other hotel amenities include a great gym area, pool, hot tub and business centre. Overall, a really great place to stay with very professional and helpful staff. Compared to other hotels we stayed in on a 3 week trip in Canada this one was very good value and a real winner. Highly recommend. While in Revelstoke don't miss a trip to Revelstoke National Park- it is simply stunning!

"Revy Rest"

5
27/09/2017

Excellent Hotel for overnight stops. Lacks a restaurant but provides a simple but adequate self-service breakfast. Excellent housekeeping, simple room amenities including internet, Wi-Fi, coffee and fridge, good room temperature controls, outdoor pool and exercise room. Heavily booked, so plan ahead.

regenthotel112, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to review our hotel & service. It's always a pleasure to receive positive feedback about the entire property. We do offer a complimentary shuttle to the downtown core that runs on weekend evenings during the spring, and 7 days a week throughout the summer. It's a great alternative for people who aren't travelling by car, or for those who would like to enjoy a glass of wine with dinner & not worry about driving back to the hotel. I hope we have the opportunity to welcome you back soon.

"Very comfortable hotel"

3
25/09/2017

really good place to stay. It just falls short of a 4 start. Room is clean and comfy. Air con works well, can hear water from next room when they have a shower. breakfast is ok. Hot and cold but nothing special to get it into the four star category. I would stay here again though

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your great feedback. I will bring your concerns to our chef and I am sure on your next visit we will earn those extra stars.

"Best Western Revelstoke. b.c"

5
19/09/2017

Clean, friendly staff. Great service. Fresh hot breakfast. We have stayed in this property many times and will always stay there when we pass through Revelstoke B.C. Had great recommendations for local places to have dinner.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
We love 5 star reviews! Thank you so much Carle. We look forward to your return

"Last Minute but won't be the Last Time"

4
19/09/2017

Excellent front desk staff, helpful and friendly. Room was perfect and complimentary breakfast was great. Breakfast was both hot and cold food and a nice selection. We appreciated the parking that was extra long to accommodate a truck and trailer when hauling a trailer with boat or any other trailer.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you very much for positive review. Glad you enjoyed yourself at our property. Please come back soon

"Great Stay at Best Western Revelstoke"

5
19/09/2017

Best Western Revelstoke is a beautiful hotel locating in the midst of the mountains. We really appreciate the décor, cleanliness and spacious rooms in this hotel. In addition, the beds are very comfy! We enjoyed soaking one of the two outdoor hot tubs. Breakfast, which is included, offers many options including hot items. The staff are personable and professional.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your fantastic online review. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Your business is very important to us and we value your input. We hope you will come back and see us again soon.

"Wonderful Stay at Revelstoke Best Western"

5
18/09/2017

Great place for a end to summer vacation to the Revelstoke area. Best Western was very accommodating and we enjoyed our two nights there Took care of our little dogs as they accompanied us on the trip. Staff very friendly and always greeting us with a smile. We will be back

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your fantastic online review. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Your business is very important to us and we value your input. We hope you will come back and see us again soon.

"Awesome service and hotel"

5
18/09/2017

My husband and I have stayed at this hotel a couple of times and have never been disappointed. They provide great service and we both love the outside hottub. We usually stay at Best Westerns when we can and this is one seems to go above and beyond many of the others. We are VERY happy with this hotel and staff.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your fantastic online review. Your business is very important to us and we value your input. We hope you will come back and see us again soon.

"Home sweet home "

5
12/09/2017

Great staff with clean modern rooms. The amenities are awesome. Gym, pool, hot tubs laundry and more. I've stayed here 4 times and I'll be back again definitely. Breakfast was over easy eggs, bacon and hash browns. There was a lot more than that but that's what I had.

regenthotel112, Manager at Best Western Plus Revelstoke, responded to this review
Thank you so much for the glowing review. I'm very pleased to see that you enjoyed your stay with us, & I have to agree the breakfast is tastey. It's great to know that the payoff for our hard work is loyal guests that choose to come back & visit us time and time again. We look forward to seeing you again soon.

"BW Revelstoke is a joy to stay at"

5
11/09/2017

Stay here on my way through, or of I am working in the area. One of the better hotels I get to stay at. Always enjoy their breakfasts! The shuttle to the downtown core, restaurants, or pubs is extremely handy and safe!

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you so much for the glowing review. I'm very pleased to see that you enjoyed your stay with us, & that you were able to use the shuttle service that we provide free to our guests. It's great to know that the payoff for our hard work is loyal guests that choose to come back & visit us time and time again. We look forward to seeing you again soon.

"Great stay! "

5
10/09/2017

We stayed just one night but we had a wonderful experience. The staff was very friendly and we felt very comfortable. Clean rooms, very nice and new decor in the entire building, and great outdoor hot tubs. Overall a good stay, would recommend!

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"Good breakfast. "

4
10/09/2017

This a very nice hotel with the best hotel breakfast I have ever had (simply excellent) The staff are very nice and helpful. The rooms are large (really large), clean and comfortable. The TV is deluxe. My only negatives about this property are 1. the way noise carries. Unless you are on the top floor you are going to hear a lot of noise from your upstairs neighbour (and if there are kids up there, as was our experience on the 2nd night, it is very noisy). The other negative is the price...it's quite expensive. It was the highest priced hotel on my 13 day vacation yet not anymore spectacular than any other places I stayed for much less cost (except for the breakfast...did I mention how good it was). I gave it 4 stars because despite the negatives it's a nice place.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to review our property. I'm happy to see that you had a comfortable stay with us, & that you enjoyed our breakfast buffet. I apologize that we did not provide the value that you were expecting. We do review our rates weekly to make sure that we are competitive with similar local hotels. I will pass on your concerns to our Revenue team during our next meeting. I will mention the noise to our maintenance and see if there is anything they can do to limit the noise carrying. Thanks again & I hope we'll have the opportunity to host you again soon

"A Gem in the Canadian Rockies"

5
08/09/2017

Revelstoke is an excellent location for exploring the Canadian Rockies, and the Best Western Plus looked by far to be the best facility in the area. The room was well appointed, spacious and quiet. Very accommodating for travel with pets.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I am so glad that you enjoyed our pet rooms that we offer. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"Pleasant accomodations in a very convinient location"

4
06/09/2017

The BW Revelstoke is conveniently located just off the highway. The hotel is nicely appointed and the décor has a rocky mountain flavor. There is a liquor store and mini mart attached to the hotel and there are several restaurants nearby. Rooms are clean and bright with very comfortable beds. Even though it's close to the highway I didn't hear any noise in the night.

regenthotel112, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to review our hotel & service. It's always a pleasure to receive positive feedback about the entire property. I hope we have the opportunity to welcome you back soon.

"Disappointing for price"

3
03/09/2017

We have stayed at several BW Plus hotels and always been impressed. The one in Revelstoke was a different matter. The carpet in the room had black stains all over it. The curtains had food or something splashed on them. The base of the shower had black staining all around edges. There were stains on the couch. The change rooms at the pool were filthy, towels are supplied at the pool and when done you put them in a big hamper. The hamper was overflowing and there were about 15 or 20 on the floor. The floor was really dirty. The hotel looks nice and the location is excellent. The breakfast was really good. Overall very disappointed considering the high cost. The only Plus about it is the breakfast. There are plenty of hotels in the area for a LOT less money

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Mr. Thornley Thank you for taking the time to give us an online review. I am terribly sorry about the stains on the carpet, the couch which is only 6 month old and the grout that is missing from the drain in the shower. I have brought them to maintenance's attention so it can be repaired immediately. I am surprised that you feel that the hotel is worn, we seem to get such positive reviews about our property as it shows from all the amazing reviews that we receive from previous guests. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thanks again for you business and your review Geoff

"Best Western Revelstoke"

5
28/08/2017

Great hotel when visiting the Revelstoke area. Very clean hotel and pet friendly. Hotel is new and well maintained. Hot breakfast awaits you in the morning. Staff are very friendly. IF you do bring a pet, or if you like to go for a morning walk or jog the river pathway is just a couple hundred yards from the hotel entrance.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
So nice to hear you enjoyed yourself while at our property. Glad you found the walking paths on the Columbia River - they are wonderful! We hope you will return soon

"Best Western "Plus" is really a PLUS!"

5
27/08/2017

*new property convenient to highway and amenties. *great staff, great breakfast, great accommodation. *the decorating is high quality with granite counters, * large panel TV in room. * wooden floor tiles for cleanliness. * pets welcome.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your wonderful online review. We appreciate you input and your business. We look forward to your return soon!

"Oh that mountain air!"

5
25/08/2017

By far this is the best of the best westerns we have ever stayed at. Spacious, modern, clean accommodations. Everything worked well- nice toiletries. Breakfast room well organized and large enough. Amazing staff who made you feel welcomed and at home. Fast checkin and checkout. We will be back!

regenthotel112, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"Revelstoke Best Western Hotel"

5
24/08/2017

Newer hotel, well finished and excellent staff. The complimentary breakfast was more than the normal BW offering and very good. A little bit away from the centre of town, however a shuttle service was offered (didn't use it, the walk was only 2.0 Km)

regenthotel112, Manager at Best Western Plus Revelstoke, responded to this review
I am so pleased to hear that you enjoyed your stay with us. I have to agree with you on our breakfast I do think it is great as well. I will be sure to pass on your compliments to our staff. We look forward to seeing you again soon.

"exceptional service"

4
23/08/2017

we were a group of 17 motorcyclists. Unlike many hotels, the girls at Best Western Revelstoke were really on the ball, having pre-prepared keys, even arranging a special cleaning kit from Harley Davidson. Why oh why can't other hotels, be half as efficient and thoughtful. The breakfast room was very well run, and rather than the reconstituted scrambled eggs we were getting used to, had fried eggs available - a small thing, but the mark of a property that takes the extra step

regenthotel112, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. We enjoyed having you all as well! I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"Perfect Stay in Revelstoke"

4
23/08/2017

This is a wonderful Hotel in Revelstoke. I had to be many times in this Area and this was the first time in this Hotel, and I am very satisfied. In my opinion this is one of the 3 best hotels in the area. Location and parking is great, but the best is the cleanliness and decoration of the rooms, it is all new, and also the staff is very friendly and helpful.

"A great stay"

5
23/08/2017

Waffle maker at breakfast and lovely warm swimming pools makes this family very happy. Deep thanks to room cleaner who returned our device cable to us in the car park as we were leaving. Best service ever!

"Stay was great, bed was fantastic"

5
22/08/2017

The stay was great, the breakfast was the best I've experienced at a best western, the bed was fantastic. The pool, gym and hot tubs look nice. Would have been nice to have a lounge onsite. Front desk staff were a bit snippy upon check-in but checkout manager was great.

regenthotel112, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return

"Excellent all round"

5
16/08/2017

This hotel has impressed us on every vist. We have stayed here for the past four years and always love it ! The breakfast is awesome and the staff are friendly and very accommodating. We especially like the shuttle service to the downtown, it is convenient and takes the worry out of getting home after enjoying the restaurants downtown.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"Wonderful!"

5
15/08/2017

Great place to stay! Very clean, comfortable and convenient! The staff is friendly and welcoming. The breakfast is tasty with lots of variety. The shuttle service around town was an added bonus, especially having Ron as a fun and friendly driver! Thanks for helping make the stay in Revelstoke enjoyable!

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. I am so pleased that you enjoyed our buffet breakfast as well. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"All Around Great Stay"

5
15/08/2017

We have stayed here every summer for the past 5 years for an annual biking trip and have enjoyed our stay at the Best Western every time. The staff is friendly and helpful, rooms are clean, the beds are very comfortable, and they provide the best complimentary breakfast I have ever had. The free shuttle bus to downtown Revelstoke is an added bonus. Highly recommended!

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"Welcoming!"

5
14/08/2017

Spent one night at this hotel and it was great. Good location, easy access, very modern, clean, quiet, good breakfast, and friendly staff. Our beds were on the softer side and we are used to a harder mattress. Reasonably priced. Highly recommend.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to review our property. I'm happy to see that you had a comfortable stay with us, & that you enjoyed our breakfast buffet. Thanks again & I hope we'll have the opportunity to host you again soon

"Awesome facility and staff"

4
14/08/2017

Never worry about anything to do with a stay here or the quality or services or staff. Did not require anything or anyones help as everything had been done right from the start. Kind of pricy for a fixed Canadian seniors pensions.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to review our property,and I am so pleased that you had such a wonderful experience. I apologize that we did not provide the value that you were expecting. We do review our rates weekly to make sure that we are competitive with similar local hotels. I will pass on your concerns to our Revenue team during our next meeting. Thanks again & I hope we'll have the opportunity to host you again soon

"Great stay"

5
09/08/2017

Fonderful place to stay in such a relatively remote location. Great service, really large room and great facilities. Hot tub, pool, food was exceptional. And shuttle service to downtown area if you disintegrated want to walk. Overall A+ experience.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"Perfect hotel"

5
07/08/2017

I think this is a hotel I couldn't find anything wrong. Clean room, friendly stuff, good breakfast, and good location. We are on our way to Banff, perfect place as stop. Bathroom is in good condition and hot water.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
So nice to hear you enjoyed yourself at our property. WE hope to see you again soon Max

"Clean, cozy, quiet."

5
07/08/2017

From the front desk to the rooms, to the breakfast, everything is great! I highly recommend this hotel to everyone. The beds are some of the best I've ever slept in, and the place is very quiet. I look forward to my next stay there!

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you so much for your wonderful review. We appreciate your input and your business! Hope to see you soon

"Outstanding!"

5
02/08/2017

An absolute gem! The staff were amazing and went out of their way to solve a problem for us. The rooms were clean and comfortable. A lot of hotels offer free breakfast when you stay...This one was surely one of the best I've had. Would stay here again in a heartbeat. We ended up here by accident after a wind storm knocked out the power to the hotel we were supposed to stay in. Happy it did.

regenthotel112, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"Revelstoke"

5
31/07/2017

enjoyed my stay. the hotel was clean, beds and pillows are comfortable. internet is fast and good TV.. the hotel is within walking distance to restaurants also they offer a shuttle to a steak house. i plan to stay at this hotel again on my next trip..

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your online review. Your business is very important to us and we value your input. We hope you will come back and see us again soon.

"Great place to stay...."

5
29/07/2017

We had a great stay at this hotel disputed there being a super freak wind storm in the area that knocked all the power out in the hotel for a good portion of the night. The beds were comfy, the breakfast was great, and during the storm and aftermath, the staff remained calm and on top of emergency procedures to keep everyone safe (lanterns in the stairwells).

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your excellent review. Wow, was it ever a crazy storm which knocked the power out in the entire community. So glad that you enjoyed your stay even though the power outage occurred. We hope you will return soon Jessica

"Love Best Western+ in Revelstoke"

5
29/07/2017

If you're looking for a great place to stay in Revelstoke the BW+ is it. The breakfast options are fantastic, the hotel is very clean and modern and the rooms are quiet, clean and comfortable. We stay here every year!

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your online review on your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Fantastic customer service"

5
25/07/2017

We booked this hotel through a booking website- no refunds. Unfortunately due to an injury wrote to tell them we couldn't make it out of courtesy so they could sell the room on. Thanks to Brady, the general manager, he decided to refund us our stay. No quibbles and I want even asking for that so well done. We hope to be in the area next year, injury willing, and will definitely book with them thanks to their helpful attitude. Great job well done Al + Nicky

regenthotel112, Manager at Best Western Plus Revelstoke, responded to this review
I am so pleased to hear that everything worked out for you. We hope that you have a speedy recovery and we look forward to seeing you next year. I will pass on your compliments to Brady, I am sure that he will be pleased to hear that you are very happy with the outcome.

"Excellent value"

5
25/07/2017

Good, clean, comfortable room. Good service. Our only (minor) complaint was that the bed was to high for my mother ( she's short and uses a walker ) to get into. She was able to sleep comfortably in the chair ( in all honesty she sleeps in a Lazyboy recliner at home ).

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. You should have let us know and we could have figured something out for your mom to reach the bed. I am glad that she was able to get some rest as well though. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"Excellent!"

5
24/07/2017

Everything is perfect and well-maintained! Check-in and check-out are both fast. There is a lot of parking spaces. Very closed to city centre. Really a good place to stay on a road trip to rocky mountain!

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your excellent review. We appreciate you taking the time to give us such a great review. Please come back for a visit soon.

"Clean comfortable hotel"

4
22/07/2017

We have stayed here 2 times and were happy with both the rooms and service. Rooms were clean and comfortable and quiet. The pool and hot tubs were clean and nice too. Easy to access off the TransCanada highway. Breakfast was good too!

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your great online review Carol. We hope to see you soon

"Great Hotel to stay at"

5
22/07/2017

BW Plus is a very nice hotel to stay at when you are traveling through Revelstoke. Rooms are a good size, clean and comfy beds. Staff is friendly and helpful. My kids enjoy the outdoor pool and I enjoy the outdoor hot tubs!

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
So nice to hear that you and your family enjoyed yourselves at our property. We hope you will return soon

"All About The Details"

3
19/07/2017

We have stayed here 4 times in the past year, twice this month. The first stop last week was all very good. The second stop more recently was all about the details. I this case, the upgraded TV. Now I know that the beds and cleanliness are most important and the hotel hit these perfectly. The TV was an issue. Mounted flat against the wall with no possibility of adjusting to be viewed from anywhere but the bed. However, many people are not able to or want to sit on the bed to watch TV. Also the wires and control box with blinking green lights are visible underneath the TV. Great TV but with an adjustable mount this review would have been 5/5.

regenthotel112, Manager at Best Western Plus Revelstoke, responded to this review
I am so so glad to hear that you enjoyed your stay with us the first time and that we met your expectations on the beds and cleanliness of the hotel. I am sorry that on your next visit the new TV did not meet your expectations and that it was hard to watch TV lying down. I will bring your suggestions to our head of maintenance's attention. We appreciate your business and hope on your next stay to Revelstoke you will choose Best Western Plus.

"Not just pet friendly..."

5
17/07/2017

Stayed here to break up trip frim Edmonton AB to Vancouver BC. Important to note that Revelstoke is so much more than just a drive past on the highway. Great little shops and restaurants with patio/sidewalk seating so dog can sit with us or close by. Summer nights a whole street is blocked off and a stage is set up for live music. Hotel róom is large and comfortable with or without dog!! Turned a "pit stop" into a great part a of the holiday!! Price but you get what you pay for.

Sherri M, Front Office Manager at Best Western Plus Revelstoke, responded to this review
Thank you for passing on your feedback and for your great description of the Revelstoke summer vibe! We are pleased to hear you enjoyed your stay with us and hope to see you again on your next trip.

"Clean and amazing service"

5
17/07/2017

We enjoyed our stay, well worth the money.very nice hotel. We enjoyed the out door pool as well as the fast internet service. The front desk staff is amazing, they went out of our way to make our vacation experience extra special!!!

Sherri M, Front Office Manager at Best Western Plus Revelstoke, responded to this review
Thank you for telling us about your recent stay here at the Regent Hotel. We are pleased you enjoyed your stay. We agree that our front desk staff are amazing, and will make sure to pass on the positive feedback. We hope to see you again on future travels.

"Great Stay"

5
16/07/2017

My family and I stayed in Revelstoke while we were exploring the national parks. Wow! This hotel was great! It felt and looked brand new. The room was a decent size and was very clean! The beds and pillows were very comfortable. Breakfast in the morning was top notch! There is a variety of hot and cold options, and there is also a decent size room to sit down and eat. There are two outdoor hot tubs and a pool. There is also a liquor store right next to the hotel. All staff members were kind and courteous. I would highly recommend this hotel if you are in the area.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your great review. We hope you return soon for a visit

"Good nights sleep"

5
13/07/2017

The hotel is in a very nice location at the end of town. Even though I'm pretty sure the hotel was sold out, we got a great nights sleep. The rooms are clean, large and spacious. Also a nice variety of foods on the breakfast buffet.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"Clean and Comfortable"

4
10/07/2017

Room was clean and comfortable, bathrooms were spotless. Front desk staff were helpful and friendly. Breakfast buffet was included but some of the items were old and cold like the eggs and kitchen staff were not very accommodating when we asked for fresh food. All in all it was a good stay...

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your 4 star rating Rick. WE hope you will come back for a visit soon and we can impress you with our breakfast.

"Top rate hotel"

5
10/07/2017

The hotel was beautiful, looked like a high end hotel. Hot breakfast in the morning and cookies or muffins to go. Rooms are spacious and the hotel is located in a peaceful area of town. Would definitely stay there again.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thanks for your wonderful review. Come back soon for a visit Roberta!

"Clean hotel with decent continental breakfast"

4
09/07/2017

This is probably the nicest hotel in the area. Convenient location, easy to find and the price we paid included a full continental. The pool is very small but an evening swim outside is nice if there's nobody else there....yes, it's a VERY small pool. :) Front desk staff were pleasant enough, not much else going on the service side. The room was very clean and the bed was comfy. We'd stay here again.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your wonderful review. We look forward to your return!

"Great contemporary hotel & pet friendly"

5
07/07/2017

Front desk staff, especially Angela, were fantastic. The entire hotel seemed fairly new with contemporary design. Everything was in great condition. Room/bed/bathroom were all clean and great. Daily breakfast was excellent. Free laundry facilities. Loved having a liquor store attached to the hotel. I will definitely be staying here again!

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"Pricey - Great room, great service, great included breakfast"

5
05/07/2017

The location is pricey - summer rates apparently Great room, great service, great included breakfast. Very clean Had comfortable bed, couch and chair with excellent TV Hotel has pool and hot tub. Breakfast had great options: eggs, bacon, hashbrowns, French Toast, all breads, cold cereals, plus, plus

"a very good hotel to stay in if traveling with pets"

5
03/07/2017

Our pet friendly room was probably the best we've ever stayed in and was very clean, spacious, comfortable, and quiet. Two thumbs up for pet friendly flooring that's not carpet! We're thankful for a well-constructed building which meant very little outside noises alarmed our two Yorkies so they did not have the need to bark. The breakfast was fantastic after they replenished the food (when we first arrived to eat there was very little left and it was cold).

regenthotel112, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"A very comfortable bed"

5
01/07/2017

What a wonderful sleep I had! And the rest of our room was also excellent. Staff were warm and caring and you can't go wrong with a hotel that carries gluten free food. All you need to do is ask snd staff are more than happy to help.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thanks for your great review. We look forward to your return

"Nice hotel"

4
01/07/2017

Nice hotel, but quite highly priced for location, so I would say value is average given the price. Also, our request on the online reservation was ignored ( higher floor) and we had to request that this be changed on arrival. This was disappointing and the only hotel on our 10 day road trip ( all booked online ) where this request was completely ignored/overlooked.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for completing the survey regarding your recent stay at our property. I am truly sorry that we were not able to accommodate your request. When it is extremely busy it is sometimes difficult to give the floor that has been requested. I apologize that we did not provide the value that you were expecting. We do review our rates weekly to make sure that we are competitive with similar local hotels. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 2508372043.

"Always a great experience"

5
30/06/2017

We've used this Best Western about 4 times now. Every time has been a good experience. This time I decided to take the time to write a review as the front desk attendant went out of her way to help us. When we made the original booking, the BW site was having difficulties that made booking our room troublesome. The first night ended up booked as a single King bed when we booked a double Queen room. We're a family of 4, so a single King bed was not going to work for us and the hotel was entirely booked. The front desk attendant was very friendly and professional and switched our King room to a double queen without any issues. Great customer service at this location.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"What a disappointment"

2
28/06/2017

This is Best Western Plus Hotel and we stayed here 6 years ago and it was fantastic. How times change. Receptionist couldn't understand two room one bill, didn't know the hotel had luggage racks for rooms that sort of difficult thing. The breakfast room was freezing and requests to turn the aircon off in cold weather was ignored. The food on offer for breakfast was not as described in the hotel's own literature at the hotel and staff there didn't even know not having seen the info put in the rooms. Waited 20 minutes for eggs at a time when there weren't may people in the room. There no pastries ( croissants for instance ) at any time over two days and no cheese or ham either.All on the hotel's list of breakfast items. I contacted the hotel without receiving any satisfactory explanation,in fact denying what I was telling them was true. Before booking I looked at this hotel on tripadvisor and saw there was no mention of breakfast, and put in a question. A reply appeared from the manager saying there was a free generous breakfast at his hotel. Not sure what his idea of that is. Compared with the Best Western at nearby Golden, which I rated as excellent in every way, especially the breakfast, I would say Revelstoke is near the bottom of the list. Unless there has been a big improvement avoid it. One room was not serviced, but a different receptionist offered to do it as all cleaning staff had left.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
I am so sorry to hear that your stay was disappointing. Our free breakfast is a hot buffet breakfast as well as having a variety of other fresh baked goods to offer other than croissants, however I will bring your suggestions to our chef's attention. Our breakfast room temp is set at a comfortable 20 degrees, but I will check into it to make sure that it has not been changed. I have spoken to the housekeeping manager and your room had the do not disturb sign on it as we do not have housekeeping staff in house at all times, the front desk agent graciously offered to clean the room for you which I am so pleased to hear that she was trying to rectify the situation for you.

"Best Best Western!"

5
28/06/2017

I love this hotel, the staff are professional and friendly, it is very well run, looks lovely, comfortable, clean, great breakfast. What more can I say. We actually changed our plans on a long trip to Canada so we could stay again.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"Needed accomodation due to road closure BW to the rescue"

5
27/06/2017

Excellent Hotel, Clean with a very comfortable bed Ladies on Front Desk (around 8:00 p.m. with no reservations bridge out on main highway) were extremely helpful. As we were traveling with a dog we needed a restaurant which at the best delivered or at leased provided take out. One of the staff recommended a place which was excellent.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to give such a complimentary review. I am so happy that even though this was not in your plans you had a great stay with us.

"Hotel Stay"

5
26/06/2017

Stayed one night on our trip to Lake Louise. Hotel was clean, comfortable beds and staff were helpful and knowledgeable on things to suggest to do. Location is just off the highway close to restaurants and gas stations. Would stay here again. We also had good views of the mountains on the side we stayed on

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"Great Value"

5
24/06/2017

A nice property with great staff. My wife uses a wheelchair, and wheelchair access rooms were well designed. Cindy, at the front desk, was very helpful - and everyone else really nice as well. Very well prepared breakfast, with healthy choices and actual well cooked eggs instead of instant scramble. Pool didn't have a wheelchair lift, but both hot tubs have raised edges which made them accessible. Available bike rental was great for Revelstoke. We rerouted our long drive trip and returned for 2 extra days here....

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your great review. We appreciate your feedback and your business. So glad to hear you enjoyed yourself while in Revelstoke. We hope to see you soon!

"Decent Facilities and Great Sized Room"

4
22/06/2017

This looks like a newly-built hotel externally and that perception extends to the reception , rooms & facilities. The check-in was friendly, with great staff. The room itself was one of the largest we have stayed in with a suite area and a great view of Mount Revelstoke from our bed! The spa facilities and pool were clean and hot and given the weather we had endured for the past 5 days, this was welcome. One thing I should mention is that there is a free laundry, and this is the first time I have come across this. Yes, you have to buy a soap tablet from the on-site liquor store but the machines costs are nada; a quantum leap from the usual $5 for a wash & tumble dry. The breakfast was comprehensive with hot options and a different slant on the usual fare with scrambled egg and cheese, & honey-coated sausages. There is a local, walkable-to Denny's and I had forgotten how good the food is from here (last Denny's was breakfast in Fisherman's Wharf in 2016).

"Pricey"

3
22/06/2017

First off, this is probably legitimately the best hotel in Revelstoke. It looks brand-new and is super clean. Like, you could feel how clean the room was; aggressively clean. Anyway. I reserved through the 1-800 number and they got a lot of my personal details wrong which meant I had to call back to get my confirmation. I'm not sure if I got the CAA rate they quoted or not because I don't have an invoice and will need to call again. As I said, very new looking, very clean. Onsite liquor/convenience store. Really nice room with some good views. I just wish they had an onsite kitchen for room service. There was a continental breakfast included but it was pretty shabby. I ended up having cereal rather than wait for hot items (not that they looked particularly appetizing). The price was around $230 which is about what you can pay to stay at the Fairmont Palliser or Hotel MacDonald. The BW Plus Revelstoke is nice and all, but it's no Fairmont. Again, probably the best hotel in Revelstoke but I'm sure a comparable experience can be had for less money.

"Best star, but a poor manager!!"

5
20/06/2017

Came here last month for a hiking trip with friends, had stayed here before but felt compelled to write a review this time. Rooms are great, modern and very clean. Front desk was very helpful and informative about Revelstoke. There's a liquor store in the same building (always a plus) and the breakfast top notch. Of all the BW's I've been to, this one tops the list, clean, comfy and modern and a great location. However, the only downfall was the manager (dark haired woman, Donna I believe) was quite rude. The way she spoke to her staff was rather petty and condescending, I felt awful for them. They were doing a fine job and to chastise them in front of guests was wrong. Learn some people skills, you should not be in charge.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
We appreciate you taking the time to give us such a wonderful review. We hope to see you again in the future Wes. I will speak to the manager about your concerns

"Top Marks"

5
18/06/2017

Excellent hotel in beautiful setting, staff were friendly and helpful and everything was exceptionally clean. Our room was very comfortable and spacious, breakfast was beautifully presented and was fresh and delicious

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
So nice to hear you had a great stay in Revelstoke. We hope to see you soon

"Restful stay while on a busy highway"

5
18/06/2017

Revelstoke is a great place to stop overnight while on the Trans Canada Highway. The Best Western Plus is a quiet and restful stay. Revelstoke has superior restaurants, a friendly and quaint downtown, and the Railway Museum is a must for history buffs.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to give us this wonderful review. So nice to hear you enjoyed yourself in Revelstoke. We do have a great Train Museum! Come back soon

"Best Breakfast"

5
15/06/2017

Very nice lobby when you enter through the front doors ... The absolute best complimentary breakfast at this specific Best Western property ... Staff were very professional and polite ... Over all, very good accommodations ... $$$$

"a wonderful hotel!!"

5
13/06/2017

What a wonderful surprise upon arriving! Brand new, beautiful decor, lots and lots of dining space for the awesome, above average breakfast, super clean everywhere and the beds are beyond comfortable!

"Comfortable"

4
11/06/2017

Used this hotel a couple of times now. The rooms are clean and fresh. Hotel is modern and up to date in all of its amenities Swimming pool and two hot tubs. Good spread for morning hot breakfast Staff are knowledgeable about events and places of interest in the area

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your great review. So nice to hear you enjoyed yourself at our property. We hope you sill return soon!

"Excellent hotel"

5
10/06/2017

The beast western Revelstoke is a a new hotel that has a killer hot tub, a really good complimentary breakfast, and right off the highway. The beds were super comfy, hides TVs in the rooms and the staff are really nice and helpful.

"Recommended hotel"

4
10/06/2017

We stayed here for 1 night when we were in town for soccer. Would definately recommend as the hotel has a modern up to date decor, is clean, comfortable beds, good size rooms with fridge, desk and reading area (chair and lamp). The best part is the buffet breakfast that was included and makes staying here of value.

"Keep Going!!"

4
07/06/2017

The Hotel is nice enough rooms are clean. Revelstoke is a wonderful community the people are friendly lots to do with nature. Bring a heavy wallet if you plan on staying. Most of the Hotels are very expensive. They jack up the prices knowing full well most people are just passing through. Golden is the same great town great skiing. There is the odd mom and dad operation that's cheaper but not the same quality as the big hotels in both city's. If your heading west stop in Sicamous its only 72kms away from Revelstoke, or Salmon Arm. on the east side I'm not to sure? Alberta?

"Affordable Luxury"

4
05/06/2017

We typically stop in Revelstoke on way to Alberta from the coast and decided to try the BW+ based on Trip Advisor reviews. The hotel appears to be relatively new and was immaculate. The room was very well appointed and decor very pleasing. The location is a free shuttle ride from downtown (5 min) and there is no restaurant or bar in the restaurant. Breakfast is supplied, self-serve, buffet style and it was excellent. Will definitely use the BW+ as our stopover in the future!!

"We recommend this hotel!"

5
05/06/2017

We stayed here as we were in town for a soccer tournament. We also had brought our little dog. The room was very clean and no odors! They even had dog dishes in the room. Nice and quiet. It is also was a great place for our team to stay together, played in the pool and such a wonderful breakfast. Definitely worth staying there. This is where I will stay when we visit again.

"Best Western, Revelstoke BC"

5
02/06/2017

Late arrival, met with friendly and helpful staff.. Clean and very comfortable room. Very quiet which was much appreciated. Good selection of hot and cold breakfast items. I always choose Best Western when travelling and am not disappointed.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"The hotel staff were extremely friendly"

5
01/06/2017

The free breakfast had absolutely everything we love & the staff allowed us to check into our room earlier than the check-in time. We were also allowed to check out a day early without being charged or penalized.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"Don't stay #223"

1
28/05/2017

I stayed room 223 at this Hotel. It was too noisy and shaking the bed because this room was located right above the Machine room. I didn't realize until I went to bed because I was sitting on the sofa and watching a TV. I called front after 11PM "It can't be happen but I'll check" he said. Waited over an half hour but no answer, called them again. "Yes, there is an noise, nothing we can do. I can give you another room if you want." without any apologize What a poor service! He noticed that there was an issue but he just left me with nothing.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
So sorry you had an unpleasant stay with us in Revelstoke. This is the first time I have ever heard of vibration issue in 223. This room is actually above a storage area, but is close to the machine room. I will look into this issue and have it fixed immediately. It does sound from your review that the front desk clerk did offer to move you to another room Satoshi, but you refused. Moving to another room would have solved this issue for the night. Again, I apologize for not exceeding you expectations. I hope you will give us another chance to redeem ourselves.

"Quiet & relaxing."

5
25/05/2017

Only a few blocks from H/W #1 the hotel there was NO highway noise as you would normally hear near a major highway. There are allot of places to have a wonderful dinner or lunch after hours of driving. The breakfast area is really well decorated as far as decor. I'd love to have a stone wall like the hotel has. the BW Plus Revelstoke is my next stay the next time we stay in Revelstoke.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I am so glad that you enjoyed your stay with us. I have to agree with you that we have many wonderful restaurants in town. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"Great stay"

5
24/05/2017

The service was excellent and the location is great. The shuttle to town was very easy to access and convenient. I only have 112 characters and this review is supposed to be 200 so this last runon sentence is added for your reading pleasure.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"clean, modern, fancy and best continential breakfast"

5
21/05/2017

For a more newer, fancier and modern hotel, this was an excellent choice. Very comfortable staying here. No worries. Very clean and fresh. Free wifi and parking. Plus many little features that make it the worry free place to stay. And hands down, best continental breakfast anywhere...if the room rate is higher then other places, you can more then make up for it at breakfast...easy a $40-$50 value

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your awesome review. So nice to hear you enjoyed our free hot breakfast. I agree, it is very extensive. We appreciate you taking the time and effort to give us this great review. Hope to see you again soon in Revelstoke!

"Fantasic Stay"

5
19/05/2017

This is a gorgeous hotel! Front desk started off a great night. They were welcoming and friendly. The rooms are nicely appointed and clean and comfortable. Bathrooms large and the shower was large and clean. Breakfast in the morning offered fried eggs not scrambled and many other great choices. I would recommend a stay here!

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return

"Probably one of the nicest and largest hotels in town"

5
18/05/2017

Even though is a chain hotel, our stay was everything we needed, everything nice and clean, new, good decor, standard but very appealing, not to mention the huge hot tubs, the included breakfast and the convenience of being next door from Denny's which is the only restaurant open 24/7 in the area.

DZmaeff, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"Road trip with a pet"

5
16/05/2017

We were travelling thru Revelstoke the other day & decided to stay over night due to the beautiful weather. It was early afternoon & the day was brilliant. We usually stay at a certain great downtown hotel but this time we had a little dog with us. When we phoned they said that as it was the weekend the only pet rooms are above the bar & would be noisy. The woman on the desk recommended the BW +. I called them & they were most accommodating. The nice lady on the phone explained the process well as well as all the amenities. We checked in & everything she told us was true if not better. The pet rooms are on the main floor, private area to get in / out, wood floors & spill kits. The exit has dog waste bags. Water dish in the room. On a personal note the young lady & man at check in seemed to truly like dogs & made "Betty" super welcome. A nice bonus was the morning breakfast bar. Great start to the travel day ahead. We look forward to staying here in the future.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
So nice to hear you enjoyed your stay with us at the Best Western Plus Revelstoke. I hope your dog Betty enjoyed herself as well. We hope to see yo and Betty again in the future. Thanks again for your positive online review!

"Best bed and best pillows ever"

5
16/05/2017

I stayed here on my return trip from Edmonton (to Vancouver). I did not have a reservation so took a flyer on staying here. Without a doubt the most comfortable bed I have slept on in a long time. That combined with the great pillows made for a terrific sleep. Have not been a huge fan of Best Westerns in the past, but if the other Best Western Plus are like this, I'll stay again.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your great online review. So nice to hear you loved our pillows and bed. I hope to see you soon in at the Best Western Plus Revelstoke!

"Hotel Stay"

5
16/05/2017

We have stayed here many times. Excellent place. No complaints at all. Staff are pleasant and accommodating. Breakfasts are always super. When travelling through BC we try to arrange our timing so our overnight stay when travelling to the Okanagan is this Best Western.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your awesome review regarding your recent stay at our property. Your business is important to us and we value your feedback. If we can be of assistance in the future, please don't hesitate to contact us at 2508372043.

"Convenient"

5
16/05/2017

Stay here overnight on the way to Kelowna. Our room was large and clean. You need to go into Revestoke for food. Hotels friendly and you're right next to the Hi Way that was closed due to road works. Recommended if you're on the go.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
We appreciate you taking the time to give us this wonderful online review. Come back for a visit soon Joe! Thank you for your business!

"Revel-stuck "

5
11/05/2017

My mom and I were on a roadtrip to Vancouver island and got stuck in revelstoke as the roads were closed due to mudslides. The rooms were excellent. The beds were extremely comfortable with lovely sheets and linens. The hot breakfast was really good as well. The food was good and fresh and the staff helpful. We loved that they had glass plates cups and real cutlery helping with the environment. The staff was all excellent making sure everyone was aware the roads were closed prior to checking out. They were very accommodating and patient answering all questions and giving recommendations as to how to pass the time in town. Would definitely stay here again and would recommend to everyone.

"Well managed, Clean and Comfortable."

5
07/05/2017

Enjoyed a relaxing night in the mountains, in a clean and comfortable space, after many hours of driving. Breakfast was fantastic as promised at our check-in. Fitness room was clean and functional. Outdoor Hot tub was a great touch.

BHG112Manager, General Manager at Best Western Plus Revelstoke, responded to this review
Thank you for your wonderful review. We really appreciate your positive comments! We hope you will return soon Daisy

"You get what you pay for"

4
03/05/2017

This hotel is pricey but you get what you pay for: it's clean, comfortable and has a ton of amenities including laundry facilities. The breakfast, which is included, is excellent, as are the cookies provided at the reception desk. Very friendly staff.

"Air Miles rip off"

1
03/05/2017

I booked hotel through air miles when they were threatening to confiscate all old rewards. My plans did not materialize and I tried to change my reservation through Air Miles. They wanted an $80 change fee. I was a "no Show" at the Hotel. Too bad Western hotels has a relationship with the Air miles bandit

"Excellent rooms, helpful staff, dog friendly"

5
02/05/2017

We stayed overnight en route to Kelowna. Two rooms, four people, two dogs. The rooms were attractive, with upscale decor, very clean and comfortable, and a good bathroom. There was plenty of room for our large dog, with a dog dish and treats a nice addition. The staff were particularly helpful and the breakfast included is good. As someone on a medically-required gluten free diet, I particularly appreciated the care the breakfast staff took to provide GF food not cross-contaminated by contact with gluten-containing foods.

Marie S, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"Trip through Revelstoke"

5
26/04/2017

Very friendly, helpful staff. The room was a lovely design and nicely furnished. So enjoyed the corner windows and view of the hills / mountains, beautiful. This is a well kept, very clean hotel. The out door got tubs are great.

Marie S, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return

"Jewel of the Canadian Rockies"

5
26/04/2017

Using the Trans Canada Highway, Revelstoke, BC is conveniently located midway between Vancouver, BC and Calgary AB. Our overnight stay in Revelstoke is most enjoyable, thanks to the good folks at Best Western Plus Revelstoke. The owners of this hotel also own a fantastic steak house in the town of Revelstoke, called "112 Restaurant & Lounge" so a discount coupon is offered at check-in. We take advantage of this opportunity every time we stay in Revelstoke.

Marie S, Manager at Best Western Plus Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I am so glad that you enjoyed your stay and had a wonderful dinner at the 112. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return

"Convenient with friendly staff"

4
25/04/2017

The staff here were great. The room was clean and comfortable. I would stay here again. We stayed here for just one night, while passing through, but I have no complaints at all. We didn't stay for the breakfast, but it smelled great!

Marie S, Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return

"Revelstoke stay"

4
22/04/2017

A very comfortable place to stay while in Revelstoke. Provides a very good breakfast, is clean and has quality beds. Front desk staff were very helpful. Good location and very quiet. Parking is included.

BHG112Manager, General Manager at BEST WESTERN PLUS Revelstoke, responded to this review
So nice to hear you enjoyed yourself at the Best Western Plus Revelstoke. We hope you will return soon!

"Beautiful Property"

5
16/04/2017

This is a great place to stay in Revelstoke. We booked a king room and was fabulous. Big room, super comfy bed and lots of pillows. Very nice couch for watching tv. Had a wonderful rain shower. Loved the outdoor hot tub. Great breakfast included in room price. Very clean property with friendly helpful staff. We will be back.

Marie S, Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"Best Western Plus Revelstoke"

5
16/04/2017

A new property in a very easy to access location. Staff are exceptional. Room was clean, comfortable with easy to operate HVAC. Breakfast items were somewhat limited as compared to other properties in this range, but were fresh and plentiful. Amenities were clean and enjoyable. You will not be disappointed if you book here.

BHG112Manager, General Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you so much for your great review. WE appreciate your input and business. We hope you will return soon

"Clean and inexpensive "

4
09/04/2017

Got us in on a late night walkin. Friendly front end staff very helpful. Clean rooms. Sheets were fully charged with static. But overall good rooms good TV. Good place to take a girl if your on budget. Good showers good bathrooms overall good experience good job BW

BHG112Manager, General Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for your great review Adam. We appreciate your feedback and business. Come back for a visit soon!

"Great hotel near a good ski resort"

4
05/04/2017

We arrived just after Christmas and spent New year at the Best Western a very friendly hotel with lovely helpful staff. Could it be better maybe a restaurant would have been nice as there is limited eating in Revelstoke from not great to excellent also some kind of room for drying ski equipment and storing would have been helpful this is going to be one of the future big ski resorts in North America/Canada so this would be a great place to stay .although the town seems to have a lot of history the real reason people will come is for the mountains around the area so a few more facilities would be nice in the town . Thanks for a pleasant stay

Marie S, Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to provide us with your valued feedback. We are considering opening a restaurant and hopefully with more customer feedback our management team will decide to go ahead with it. We are also looking at putting boot dryers in each room. We hope you choose to stay with us again when you visit Revelstoke.

"Better and different from the usual"

4
03/04/2017

This hotel had very bright and clean hallways before you enter your clean and comfortable room with all the usual amenities for this price point of hotel. The nice and very worthwhile difference that ranked them beyond the rest was the hot buffet breakfast in the morning. We were not rushed in a larger than usual dining room where you aren't racing with others and fighting over the last banana or table to sit. ;-) Well thought out - kudos to the brains behind that decision.

Marie S, Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our property. I'm happy to see that you had a comfortable stay with us, & that you enjoyed our breakfast buffet. We pride ourselves on giving that extra special breakfast to start your day.

"No place like Home home!"

5
31/03/2017

It's easy to get in and out. Very convenient to stop in before departing to CMH lodges on the very next day. The rooms is one of the best places I ever stayed in Revelstoke other than the Regent Inn. You won't be sorry staying at the Best Western in Revelstoke.

Marie S, Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"Wonderful hotel in Revelstoke!"

5
29/03/2017

Fantastic place to stay in Revelstoke! Hotel was very clean, modern, front desk staff were amazing, friendly and knowledgable about local restaurants and made great recommendations for our large group of 3 ski families. They even went out of their way to provide us space for a group pizza party - above and beyond!! The free shuttle to downtown was fantastic, safe and the parents certainly appreciated having a designated driver available to pick the group up! Hot tub area was clean, kids (and parents) loved the 2 separate spas! We will certainly be returning to Revelstoke and the Best Western!

Marie S, Manager at BEST WESTERN PLUS Revelstoke, responded to this review
I am so happy to hear that you had a wonderful time with us. We pride ourselves on making sure our guest have a great experience! I look forward to seeing you and our families again.

"Good stopover point between Jasper-Vancouver"

5
21/11/2016

If driving from east try to get here before dark. We drove the last 75 miles or so in the dark in a heavy rain on Trans-Canada Hwy 1, winding and heavily traveled by trucks descending. Not an easy drive if you're unfamiliar with this route as we were. Check-in at the hotel was a pleasant experience (we had reservations) and the room was clean and comfortable with easy access to the car from the exits at the back of the hotel. Beds were comfortable, the bathroom sparkling and the room quiet. The hotel only serves breakfast but there were several choices for dinner nearby. All the hotel staff we encountered were friendly and helpful. The breakfast area is attended and kept well-stocked throughout the morning. This is a pet friendly hotel, a must for us as we were traveling with our dog.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your experience with us. I'm happy that our hotel and staff met your expectations and that you enjoyed your stopover with us. We hope to welcome you again.

"Great Stay"

4
17/11/2016

We stayed here for two nights with a last minute reservation after our original hotel fell through and found a super cheap deal at the last minute. The hotel is slightly outside the main town centre but it was only a 3 min drive. The rooms were clean and well equipt and I found it hard to pick a fault with it!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for the glowing review. I'm so pleased that your room met your expectations, and that you had a comfortable stay with us. We hope we can welcome you here again.

"Great stopover"

4
17/11/2016

Had a one night stay here with a late checkout and enjoyed every minute of it. It includes a shuttle service to the inner core, boasts a beautiful outdoor pool and, more importantly two outdoor hot tubs, and lastly, a liquor store is attached to it. Revelstoke is an amazing small town all on its own. The picturesque scenery surrounding the hotel make it the perfect outer town rim hotel: the best of both worlds.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
I'm so glad that you had a great stopover with us in Revelstoke, and that you enjoyed our location and town. We hope you decide to visit us again soon.

"Has always been a great place to stay"

5
04/11/2016

Our stay at the Best Western Revelstoke has always been great. The hotel is super clean, the staff are super friendly and the rooms are nice. The pool and hot tub area are great. with the convenience of the hotel providing plastic cups to enjoy a beverage from the liquor store located at the hotel, is just the little things. The breakfast is probably the best I've had at a hotel. It does feel like you're being spoiled a bit.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your experience with us. I'm happy that our hotel and staff exceeded your expectations during your stay, and that you enjoyed our breakfast. We hope to welcome you back soon!

"Great stop for Business or pleasure"

4
26/10/2016

Staff are great. eat across the road at the steak house or any of the fast food places. lots of parking. beer and wine store, hot tub, what could be better! Revelstoke is a pretty cool place if you spend some time there.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your comments about your recent stay with us. I was delighted to hear that you enjoyed your stay with us as well as the town. I have to agree, it is well worth spending a few days here in Revelstoke to explore.

"Great place for an overnight in Revelstoke"

5
24/10/2016

We were travelling from Whistler to Calgary and needed to rest overnight. This hotel had all the amenities plus was close to a great pub. The morning breakfast was great.it offered hot food and cold and had healthy choices. Two thumbs up

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your experience with us. I'm happy that our hotel and staff met your expectations during your stay, and that you enjoyed the complimentary buffet breakfast. We hope to see you again!

"Finest Best Western"

5
24/10/2016

This hotel is one of our favorite stops while travelling. It is new, clean, modern and quiet. The breakfast is outstanding and is freshly cooked, not pre-packaged and warmed 'airplane food'. It is extremely comfortable and relaxing.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I'm very happy to see that you had a comfortable stay with us, & that you enjoyed our breakfast buffet. We hope to welcome you here again.

"Terrible booking and check in but hotel is great"

4
19/10/2016

Booking this room was a nightmare, I actually asked the guy on the phone if it was too much for him I could book somewhere else. It took forever and seemed to be a huge effort for him. I think he was on the front desk when I arrived as there was a huge lineup and again the clerk took forever to check each person in. It almost seemed like he was intentionally going very slowly, but I think he just couldnt do much more. It was painful. The hotel is great, clean with good beds and they do a good breakfast spread.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our property. I am very sorry that on this occasion we failed to deliver exceptional service and did not provide you with a more streamlined and smooth booking and check-in process. The front desk agent that made your reservation is still in a period of training with us, which is perhaps why the process was not as smooth as it should have been. We endeavor to provide the best service possible along with providing efficient and smooth bookings and check-ins; so I am disappointed and truly sorry that we did not provide this for your experience. I am however pleased you had a comfortable stay with us and enjoyed the complimentary breakfast buffet. I hope you will consider staying with us again.

"Very comfy hotel"

4
18/10/2016

We stopped in last minute as the Transcanada was closed. Staff were helpful and accommodating with information. Our room was very comfortable (linens, pillows, bedding) and clean. Nice view of the mountains. Buffet included in the room price; decent enough. the home made cookies at the front desk were tasty. Dinner at the sister hotel in downtown Revelstoke was very good.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our property. I'm happy to see that you had a comfortable stay with us, & that you enjoyed our sister Hotel's restaurant, the 112. We appreciate your patronage and hope you can stay with us again.

"One night stop"

4
18/10/2016

Very comfortable and friendly hotel. Suite was spacious and very clean. Reasonable price and good value. Reception desk very helpful. We enjoyed our meal at the restaurant that they recommended and gave discount for.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your experience with us. I'm happy that our hotel and staff met your expectations during your stay, and that you were able to enjoy our recommended Restaurant, the 112. We hope to welcome you back again.

"Comfortable"

4
17/10/2016

Stayed at this Best Western Plus Sept 5th 2016 for one night, I found the place nice and clean. The beds were super comfortable, It was nice having the breakfast included so you could eat and be on your way. The check in and out was easy and the staff was great, Thank-you for a good night sleep.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our hotel & service. We appreciate your patronage and hope you will stay with us again.

"BW Plus"

4
16/10/2016

The hotel and amenities are quite new and in good shape. The high speed internet was difficult to access and the front desk person didn't offer a solution so I eventually figured it out myself. Price is on the high side for value received. The on-line site is inaccurate as it shows a lower price for the same room than the CAA price m(hotel would not honour this).

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our property. I'm happy to see that you had a comfortable stay with us, & found our hotel and amenities in good shape. I apologize that we did not provide a better service and solution for you with regard to the internet. Unfortunately access has become more problematic due to an upgrade provided by our internet provider; we are hopefully and resolving this problem shortly. I am sorry that we did not provide the value that you were expecting. We do review our rates weekly to make sure that we are competitive with similar local hotels and the information is accurate. I will pass on your concerns to our Revenue team during our next meeting. Thanks again & I hope we'll have the opportunity to host you again soon.

"Beautiful Hotel with loads of amenities. "

5
11/10/2016

I enjoyed a very pleasant stay at this hotel. The staff were outstanding and looked after me very well. The room was very comfortable and the beds were exceptionally comfortable. The breakfast was good.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our hotel & service. It's always a pleasure to receive positive feedback. I hope we have the opportunity to welcome you back soon.

"Over priced"

2
09/10/2016

Cannot agree with recent reviews - this a Best Western PLUS - don't know what the PLUS is for - facilities are very limited, breakfast was passable at best. There is a small outdoor pool - no bar - no restaurant. Room was OK though. Fortunately there are a couple of places you can walk to to eat/drink quite nearby. Never saw the town shuttle. Definitely over-priced.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our property. I apologize that we did not provide the value that you were expecting. We do review our rates weekly to make sure that we are competitive with similar local hotels. We also are considering opening a restaurant and hopefully with more customer feedback our management team will decide to go ahead with it. Once again, I am sorry that you were dissatisfied with your experience.

"Outstanding Accommodation"

5
09/10/2016

Along with the usual requirements needed in a hotel/motel, this particular BW has an outstanding heating/air conditioning system that really works. In addition, the windows can be opened a few inches thus providing superior air quality in the room. The fitness centre is also excellent.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our hotel & service. I'm happy that our hotel and amenities met your expectations during your stay, and that you were able to enjoy our fitness center. We hope to welcome you again soon.

"Great overnight stop on the way to Banff"

5
05/10/2016

Revelstoke is a small town with a handful of hotels. We decided to stay at the Best Western even though it was the most expensive. It was well worth it. This place seems to be fairly new. Everything is top notch, rooms are large with a refrigerator in the room. They have an in-door pool, laundry facilities and anything else you may need. The breakfast in the morning serves your typical cereals, muffins, etc and also a few hot dishes available. It was plenty for a quick bite before leaving. I would definitely stay here again.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for choosing to stay with us. I'm pleased to see that you enjoyed your stay with us and hope we have the opportunity to host you again next time you're in our area.

"Clean, Quiet and Comfortable!"

5
02/10/2016

My family and I stayed in a 2 double bed room for a quick one night stay. I have nothing to complain about! Even though we stayed on a Friday night we slept great! We couldn't hear a single sound the entire time. Check-in was very fast and the hotel has the "just renovated" smell/ look (how recently I don't know). The room was very clean and smelled nice and fresh. The outdoor swimming pool is still open (and heated enough to swim in) even at the beginning of October! The hot tub, however, was our favourite to unwind after a long drive. The breakfast the next morning was better than expected. It had waffle-makers, eggs, hashbrowns, sausages, yogurts, granola to make your own parfait, pastries, drinks etc. We went an hr before breakfast time finished and there was still plenty of food. It also had a shuttle that takes you into town, it was always parked and ready outside. We never used it but it's a plus. All in all, a great experience!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your comments about your recent stay with us. I'm happy to see that you had a comfortable stay with us, & that you enjoyed both our outdoor pool and hot-tubs as well as our complementary breakfast buffet. We hope you can stay with us again.

"BEAUTIFUL!!! "

4
02/10/2016

Not your normal Best Western- the interior of this 5yr old hotel is beautifully done with cedar finishings and local photos. The room we had was a king room and was very spacious. The bed was extremely comfortable!! The buffet was by far the best BW buffet we have ever had- with REAL eggs, REAL hash browns, and ham, it was a far cry from the usual shriveled up sausages or paper thin bacon you normally see. Our only "complaint" was that we found the air conditioner to be some what noisy..... We just turned it off and opened the window. Great stay!!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to provide us with such a great review. I am delighted to hear that you had a comfortable stay with us, and I'm pleased that you enjoyed your complimentary breakfast. I am however very sorry that you found the air conditioning unit to be somewhat noisy; the units are maintained regularly to ensure optimum performance and it is disappointing that the the unit in your room was performing below par. We hope this will not detract you from staying with us again.

"Nice Hotel for Travelers -"

4
02/10/2016

For travelers, the hotel is right off the main highway & is easy to find. It is clean comfortable & well maintained. Extras at the hotel that we found very helpful: Free parking, Laundry facilities, Swimming Pool, Nice breakfast area - good breakfast Shuttle to downtown Revelstoke. We highly recommend this hotel & a day or two stop in Revelstoke.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
I'm so glad that you enjoyed your stay with us, and that you were able to take advantage of our great location. We hope you decide to visit us again soon.

"Great property"

5
01/10/2016

Went by previous reviews for this property and wasn't disappointed. Room was clean and great size, beds comfortable and room was quiet. Pool and hot tub area looked great. Breakfast area is nice as is lobby. looks like they also have free guest laundry (do your own) which is a nice offering. Room price was not that great compared to other places we have traveled to, but that is what we get in Canada. We would stay here again if required.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to share such great feedback.

"WENT WAY BEYOND OUR EXPECTATIONS"

5
29/09/2016

This hotel went way beyond our expectations and we were more than satisfied with our stay. The rooms were amazingly clean, the bathroom spotless. What a pleasure! We had a complimentary breakfast with many food options. Self-parking was free. We also noted several charging stations for electric cars which many people can appreciate. There was also and outdoor pool and hot tub, even though we did not have the opportunity to use it. The reception staff was very helpful and friendly. What a pleasure to stay in a new hotel that is perfectly maintained.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I'm delighted that our hotel and staff exceeded your expectations during your stay. We appreciate your patronage and hope to welcome you back again.

"Good Best Western"

4
28/09/2016

Newer, clean, well appointed Best Western with good breakfast and nice staff. Shuttle to "downtown Revelstoke" --all of 3 minutes away -- 4 Tesla charging stations, if that's your thing... Not really great views......for some reason I thought you'd be able to see the river, but not so much.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
We appreciate you taking the time to share your comments with us. We hope you choose to stay with us again.

"Nice Hotel in a Beautiful Area"

5
25/09/2016

A planned nightly stop while on vacation turned out to be a good call. Hotel staff was efficient and professional in checking us in. Room was modern, clean and very comfortable as was the rest of the hotel. Great choice if you're in the area.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our property. I'm happy to see that you had a comfortable stay with us and we hope to welcome you back again soon.

"A pleasant suprise"

4
25/09/2016

This is a clean modern hotel with good facilities and service. The location is on the other side of the highway away from the the centre of the town. However the hotel provides an efficient and friendly shuttle service to help guests access all the restaurants etc in the town. Walking into the town would be feasible but with some road construction going on in the town we thought the shuttle was a good option. The room was modern, spacious and well fitted out. The wifi was free and fast. Parking was easy. There is a gym which is a fairly standard sort of hotel gym, which is good because the running options seem limited in the area - without going up the mountain. The breakfast area worked well and there was a good selection of options available and the staff seemed to be working hard to keep everything clean and stocked. I'm not sure what I was expecting but the hotel exceeded it and it was a good stay - I'd happily go back again.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I am very happy that our hotel and staff exceeded your expectations during your stay. We very much look forward to welcoming you back.

"Overnight Stay"

4
22/09/2016

Stayed at this hotel for one night on a recent trip to Canada. Hotel was modern , rooms large and comfortable,the staff very efficient and helpful. The hotel has a large restaurant with stunning views but unfortunately is only open for breakfast. There are some good restaurants within walking distance. Overall a good hotel to enjoy a nights rest.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your comments about your recent stay with us. I was delighted to hear that you enjoyed your stay with us. We are considering opening the restaurant for dinner service and hopefully with more customer feedback our management team will decide to go ahead with it. We hope you choose to stay with us again.

"Better than expected"

3
21/09/2016

History: Built and opened in 2011 Location: West side of Revelstoke with direct access to Canada's national transcontinental highway 1 Interior Decor: Updated appearance of the lobby/lounge for 21st century look. Guest room also look good. Guest room is not well lit with lights (though sunshine comes in well) Exterior Apperance: Newer style/logo Best Western. West end of the city in commercialized area. Outside view from the room I stayed at (307): Sandman Motel, parking lot, highway 1, mountains; slightly better than average Internet: Reliable, stable and fast connection. Room Size: Approximately 40 square meters. Adequate studio suite. Room Cleanness: Very well maintained. Spotlessly clean. Bathroom: Very well maintained. Spotlessly clean. Spacious size. Shower only - no bathtub. Noise Insulation: Noisy guests in the hallway; paper thin walls. Price and Value: Reasonable, considering the hotel's amenities and reaonable distance to outdoor recreational opportunities. Bed: King size. Mattress too soft. Parking: No charge. Parked near the hotel entrance. Services: Good complimentary breakfast food selections. Others: Self serve laundry - free wash/dry. Liquor store attached to the hotel.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your comments about your recent stay with us; I was delighted to read that you enjoyed your stay and found many positives. I am however sorry that you found the lighting in the room inadequate as well as being disappointed with having only a shower in the bathroom. Please be assured we do have alternative king rooms boasting a full bath; and I will certainly be taking into account your valued and well thought feedback. We do hope you can stay with us again.

"Fantastic, as always!!!"

5
20/09/2016

Always opt to stay at the Best Western Revelstoke... modern and spotlessly clean interior with great perks like outdoor hot tub and complimentary breakfast!!! Great, friendly staff...this is the tops for this town!!! You will not be disappointed!!!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke.

"Easy choice in Revelstoke"

5
20/09/2016

We overnighted here with our pet and were delighted with how clean, modern and welcoming the hotel is. I wouldn't look any further. Bright, airy rooms, comfortable beds, welcome package for puppy, friendly staff. Don't overthink it; just book it!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your experience with us. I'm happy that our hotel and staff met your expectations during your stay, and that you and your pup appreciated the welcome pet package. We hope you can stay with us again.

"New and Nice"

4
18/09/2016

This appears to be a new property and as such everything is quite nice. The rooms are large, very clean, and the beds are very comfortable. Breakfast was included and was good. The rooms have large flat screen TV's, cable, and free wi-fi. The hotel was quiet and the staff was very friendly. Good value!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our hotel & service. It's always a pleasure to receive positive feedback about the entire property and our staff. We hope can you stay with us again.

"Quick stopover on the way to the west coast"

5
17/09/2016

We used the Hotel Tonight app to book a 1 bed room day-of, and we weren't disappointed! We got an executive king room on the 4th floor corner. Huge room with a couch and chair, huge windows, huge TV. Nice walk in shower and lots of counter space in the bathroom. Wooden ceiling above the bed, the doors are wood and there are wooden accents around the hotel, very nice. Would recommend this place to anyone!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you so much for the glowing review. I'm very pleased to see that you enjoyed your stay with us, & I have to agree that the executive king is a very nice room. We hope we can welcome you back again soon.

"Excellent Hotel"

5
17/09/2016

We had a wonderful overnight stop and were sad to leave the hotel. Modern and room was very well equipped with two excellent outdoor spa's and a pool. Linked to a Liquor Store which was useful and good breakfast. A short drive to downtown Revelstoke but a free shuttle is provided by the hotel. Good hotel and recommended

"fantastic stay"

4
17/09/2016

The staff was very friendly and helpful. Room was quite clean and the beds were very comfortable. They have a great hot breakfast. They were not making the kind of Eggs that I prefer to eat , the staff member personally made me scrambled eggs and brought them to my table. We will definitely stay at this hotel again if we are in the area.

"A three + but..."

4
15/09/2016

because they have a free (very sleek/modern/clean) laundry room, the other half made me promise to give them a four bubble! It is a very nice Best Western with a new feel and modern look - well kept up! A nice outdoor pool set up with two different (temp) whirlpools and a decent size swimming pool. We had a corner king suite (?) room that was clean, large and had pretty good sunset views (could also see the pool area...). The standard BW breakfast was a little more than standard - it was pretty good actually - they had some great muffins! Kristen got us checked in quickly and made a solid dining suggestion with the Village Idiot. Erik was very helpful in tending to my coffee addiction.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our property. I'm happy to see that you had a comfortable stay with us, & that you enjoyed our breakfast buffet. I shall certainly pass on your compliments to our front desk team. Thank you again and we hope to welcome you here again.

"Higher end hotel that lives up to its brand. "

5
13/09/2016

The hotel was great! We used miles to book though, as it's unlikely we would spend $250 on a hotel room for just the 2 of us. If you are rich enough to afford this price, or just want to splurge it is a great hotel and I'm sure worth the money. The beds were amazing and the breakfast was good. We were able to buy our tickets for the mountain coaster here saving some time and money. There is no restaurant on site and it isn't very close to downtown for other choices, but there is a shuttle that runs all night making those a non-issue. We walked to town (takes about 30min) and took the shuttle back.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to provide us with your valued feedback. I'm happy to see that you had a comfortable stay with us, & that you got to enjoy the mountain coaster whilst you were here. We are considering opening a restaurant and hopefully with more customer feedback our management team will decide to go ahead with it. We hope you choose to stay with us again.

"Great hotel!"

4
12/09/2016

We were on a roadtrip and decided to stay in Revelstoke for the night. We had stayed in a few other Best Western's during our trip and this was by far the best! The room was clean, beds were comfy and the breakfast had a great selection. We enjoyed the 2 hot tubs outside (but didn't use the pool as it was too cold out). The only complaint would be the curtains in our room. The darker curtains did not close all the way and we were on the bottom floor (facing the parking lot). There were bright lights outside keeping our room lit up (and it felt like we had less privacy as I'm sure people could see through the shear curtains) I had to ask the front desk staff for some binder clips to pin the curtains together so we could get some sleep. So if you need a dark room, bring an eye mask or make sure your room has curtains that close all the way.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your experience with us. I'm happy that our hotel and staff met your expectations during your stay, and that you were able to enjoy our outdoor hot tubs. I am very sorry for the difficulty you experienced with the curtains in your room and that our front desk were unable to resolve the dilemma for you. Please be assured, each room has blackout blinds located behind the curtains and I apologize that for your experience, the blinds were not more visible. We hope you will choose to stay with us again.

"Love this place!"

5
12/09/2016

Great hotel, great location. Very fine outdoor pool could have been better with a pool service or at least a restaurant. Very nice on a hot sunny day after 5 hour drive. Complimentary shuttle downtown where we shopped and ate before shuttling back. Excellent breakfast room. Cold beer and wine store in hotel too. A little on the pricy side but worth paying extra for us. We will return!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our hotel & service. It's always a pleasure to receive positive feedback; we are considering opening a restaurant and hopefully with more customer feedback our management team will decide to go ahead with it. We look forward to welcoming you again.

"Awesome room"

5
11/09/2016

My wife and I booked this room as a stop over on our way to Banff, but now I'm thinking that it's more of a destination. This is an excellent hotel, the rooms are spacious, very clean and comfortable. The staff was friendly, helpful and detail oriented. Overall it was an excellent experience.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you so much for the glowing review. I'm very pleased to see that you enjoyed your stay with us, & I have to agree that Revelstoke is definitely becoming a destination spot.

"Fantastic for the price!"

5
07/09/2016

Great hotel. Beds were really comfortable, the rooms spacious and clean. Complimentary breakfast, complimentary shuttle bus running into town until 10pm and free use of the Laundry. Would definitely recommend!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our property and for your positive feedback; we look forward to welcoming you back on your next visit to Revelstoke.

"Best in Revy"

5
07/09/2016

Had an excellent one night stay in this hotel. It's modern with large rooms, very clean, and the staff are very friendly and helpful. The Best Western pairs up with another hotel in the area which has a high-end restaurant attached. They run a free shuttle between the two hotels which means is very easy to get to the restaurant at night. The shuttle driver was a really friendly guy who pointed out local sights on the way. Would definitely stay here again if we're ever in the area.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our hotel. It's always a pleasure to receive positive feedback about our rooms and staff. We are happy that you appreciated the shuttle bus and our sister hotel's restaurant. We look forward to welcoming you next time.

"Really nice option in Revelstoke"

4
06/09/2016

This is a great hotel. In a nice location close to downtown (they have a free shuttle downtown if you don't want to walk). There is a beautiful walking trail that follows the river right next to the hotel. Very clean, comfortable, friendly staff. A bit pricey though.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our hotel & service. It's always a pleasure to receive such positive feedback. We hope you can stay with us again.

"Really great hotel, especially for the price"

5
05/09/2016

The staff work hard to keep the hotel clean and it's by far one of the cleanest we've stayed in. It's the nicest Best Western we've stayed in as well and without hesitation, nicer than many 4 star hotels we've stayed in because of the attention to detail: The pool is clean and heated with two hot tubs. Complimentary breakfast is really great and they offer gluten free muffins, bread and chex cereal. There is no restaurant on site, but to make up for that they offer a free shuttle to a local restaurant with 10% off meals. Definitely great value for the money and we'd stay here again any time

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for your wonderful review. I am very happy to hear that you enjoyed your stay with us and valued our hard work and attention to detail. We hope we can welcome you again soon. Many thanks again for your thoughtful review.

"Greatest stop"

5
05/09/2016

What an surprise! Great staff, on site shop, alcohol, chips and soda, Free transport to town, free wifi and great breakfast, the best stay in town. Make sure you add this hotel to your overnight stay list when visiting Ravelstoke!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your experience with us. I'm happy that our hotel and staff met your expectations during your stay, and that enjoyed our breakfast buffet. Thank you again & I hope we'll have the opportunity to host you again soon.

"Fantastic hotel in a lovely town..."

5
05/09/2016

We stayed at the Revelstoke Best Western for three nights recently on our tour across BC and Alberta, and I can honestly say that, pound for pound, it was the best hotel on the trip. It is relatively new, which shows, as the decor and everything else in the hotel is in pristine condition. We booked a room with two queen beds for a bit more room, and the layout of the room was excellent. There was lots of room, a good desk and seating area, and an excellent bathroom. We had a lovely view of the mountains from our window. The beds were very comfy, the shower was great, and breakfast was superb, with plenty of tables in a well laid-out spacious restaurant. The desk staff were also excellent. Around the hotel is a gas station / convenience store, several restaurants, and there is a liqour store next to the hotel. All in all a superb hotel for a stay in this great little town. Very highly recommended, and we would definitely stay there again on future trips. There is also a shuttle bus to and from downtown if you can't manage the walk.

"Travelling Though"

5
04/09/2016

We've wanted to try this Best Western for a while. Glad we did as it's a great place to spend an evening. The beds are fantastic and the staff are great. The morning breakfast is a full on affair and they'll help if you have any allergies. You won't be disappointed.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you so much for the glowing review. I'm very pleased to see that you enjoyed your stay with us and we hope to welcome you again soon.

"Clean, good breakfast"

4
03/09/2016

The room is rather new and clean except the smell when it rained for an extended time. We got a disable-friendly room so the bathroom was spacious. The breakfast was nice and well-stocked. Friendly staff. Has charging station for Tesla.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your experience with us. I'm happy that our hotel and staff met your expectations during your stay. I do apologize for the smell you mention; I cannot be sure where this is coming from but I will look in to the matter and I am sorry that it inconvenienced your stay.

"Great place to stay!"

5
03/09/2016

We spent one night here and it was great. The room was large and clean. The pool was lovely. The free breakfast in the morning was delicious, scrambled eggs, potatoes, ham, fruit, cereal, waffles...couldn't ask for better. Would definitely stay here again. I thoroughly recommend this hotel.

"3rd Best - Best Western I have stayed at"

5
02/09/2016

I can't say enough GREAT things about this BW. After leaving the BW in Canmore; I was able to book here on points through the Reservation line. and i was not disappointed. From the helpful and quick check in staff; ample parking the stalls are wide enough for a truck to open doors; to the huge bedroom and bathroom, comfy beds and oversized pillows, 2 hot tubs and a pool, to the views of Mount Begbie. Most important; the breakfast and the very good coffee. Perfect way to start a day. If you need to stay somewhere just off the highway, by a gas station and a liquor store this is the place.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you so much for the glowing review. I am very pleased to see that you enjoyed your stay with us and we hope to welcome you back here again.

"GREAT view"

5
31/08/2016

We stayed here on vacation for our anniversary. Our destination was to see Mt. Begbie, Revelstoke, and Glacier Park. We were not disappointed in our choice of this hotel. It is in a quiet part of town, and easy to find. Close to the Thompson River, we had a room which had a beautiful view of the mountains. The breakfast was great.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you so much for the glowing review. I'm very pleased to see that you enjoyed your stay with us, & am delighted that you found the room view beautiful. We hope you can stay with us again.

"Our stay"

4
30/08/2016

Room was clean. Bed and linens were great. Breakfast selection was good and was topped up often,so we did not have to go some where else to fill up. Pool and amenities were well kept. Good supply of parking spaces. Overall I would recommend this place to anyone who needs a great bed etc for travel.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you so much for the glowing review. I am very pleased to see that you enjoyed your stay with us and the amenities and services we provide. We hope to welcome you back again soon.

"Clean, pricey, moderate service"

3
29/08/2016

Stopped in en route to Calgary from the Coast for the night. Room was pricey. The whole place was clean and the breakfast was great. The hotel staff were less than friendly. Also, the alarm in our room went off twice at 6am in the morning. When I brought it to the staff's attention at checkout, the rep just said "Oh, we'll write that down." No apology or acknowledgement of how disruptive that kind of thing is. It should be on the checklist for a room turnover (ie: check the alarm clock). Won't be back.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to share your experience with us; I am pleased you enjoyed our breakfast and found our hotel comfortable and clean. I am however very disappointed that we did not provide you with the great service we usually pride ourselves on. The response you were given at check-out is nowhere near our standards and you are quite right in expecting an acknowledgement and apology for such a disruption. I apologize that this was not given to you. I will certainly pass on your feedback to the relevant departments and make sure the problems you have mentioned are dealt with.

"Overnight Stay"

4
29/08/2016

Hotel is overpriced, Revelstoke BC is a natural stop over point for travellers, thus the overcharge situation. I could use a Best Western facility in most major cities for less than I did here. Room was not ready at agreed upon check-in time of 3:00PM, had to wait until 4:30 PM to gain access to the room.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our hotel. I am very sorry that your room was not available for you at the agreed check-in time and that we were not able to provide you with an alternative room at check-in. The wait you experienced is not acceptable and I will be taking action based on your feedback to ensure we provide better service with regard to guest check-in. Once again, I apologize for the wait and disappointment you experienced. We hope to have the opportunity to welcome you back and to exceed your expectations.

"Shame about check in."

2
28/08/2016

Nice hotel let down by very poor management. Arrived a few minutes before 3pm ( check in time) to be told room was not ready and would be another hour. We should have argued then but gave them the benefit of the doubt and sat down in reception with a cup of coffee. Seeing others come in after us, and get rooms, we enquired again after ours, but still another hour to wait. Eventually the kindly English receptionist took pity on us and tried to solve the situation, albeit without any sign of management help. We were finally given a slightly better, available, room. To my mind the lack of room at check in was their issue, not ours, and we should have been upgraded to an available room as soon as check in time passed. One star for checking but the room itself was probable worth 4 stars.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our hotel. I am truly sorry for the difficulty you experienced on arrival at our hotel and in particular with check-in at front desk and the lack of management presence. I am pleased that one of our front desk team were able to help and remedied the situation for you; despite this, the wait you experienced is not acceptable. Unfortunately management were not informed of your situation until after you had checked in; however, with hindsight we should have reached out to you once the matter was brought to our attention. I apologize for this neglect. We pride ourselves on our great customer service, which makes the poor service you received very disappointing. We certainly appreciate you letting us know and will act on the feedback you have given.

"Great Beds"

5
28/08/2016

Stayed at the Best Western Plus in Revelstoke. It was an unplanned stay and was fortunate enough to get a room here. Room was very clean & the beds were super comfortable. The outdoor pool area was very nice and the hot tubs just what we needed after a long drive. Breakfast was good and lots of choices.

"Large well appointed rooms"

4
23/08/2016

Visited with family, we had three rooms. The beds are extremely comfortable and the rooms have a small lounge area with couch and table. The decor is modern and clean. Pool is a nice touch but on a hot August afternoon the pool was packed. We visited downtown and enjoyed the evening music on Main Street as well as the unique stores.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our property. I'm happy to see that you had a comfortable stay with us, & that you enjoyed the evening music provided by our town. We hope you can come back again.

"Good Choice"

5
23/08/2016

Very nice BW with very friendly staff. Were on a long road trip visiting 3 national parks/monuments in the US and 6 national parks in Canada and Mt Revelstoke was our last Canadian park. Were very happy to find a nice BW right there in Revelstoke.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you so much for the glowing review. I'm very pleased to see that you enjoyed your stay with us and had the opportunity to visit Mt Revelstoke National Park.

"Massive rooms, delicous, free/hot breakfast!"

5
18/08/2016

While we were only stopping through in Revelstoke, We could of stayed another night or two easily. The room was massive. The bed was very comfortable. Our back yard was the mountains and the locals welcomed us with open arms. Staff at this hotel were very helpful. The free, hot breakfast was actually one of the best meals we had on the trip! Thanks for letting us stop through on our way through the Rockies!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our property. I'm happy to see that you had a comfortable stay with us, our staff were helpful & that you enjoyed our breakfast buffet. We hope to welcome you back again soon.

"Quiet location"

4
17/08/2016

A little upscale Best Western, a little pricey compared to other locations but a nice room. No restaurants close by but they offered a downtown shuttle. Morning breakfast was what you expect at most Best Western locations, ok but nothing special. Rated it a 4 but would have been 3-1/2 if rating was available. Primarily due the higher cost for a pretty typical Best Western.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our property. I'm happy to see that you had a comfortable stay with us, & that you appreciated the shuttle bus we provide. I apologize that we did not provide the value that you were expecting. We do review our rates weekly to make sure that we are competitive with similar local hotels. I will pass on your concerns to our Revenue team during our next meeting. Thanks again & I hope we'll have the opportunity to host you again soon.

"Great Stay"

4
16/08/2016

Very nice and new. Great location close to downtown Revelstoke. Rooms are very well apointed. For people traveling pets they have rooms on the ground floor to accomodate easy outdoor access and provide a treat box on check in, nice touch.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you so much for your positive feedback. It's always great to hear when someone enjoys their stay with us, and especially nice to hear that they & their pet were made to feel welcome and comfortable. Thanks again, and we look forward to seeing you again soon.

"Quiet location, great place to stay."

4
15/08/2016

This Best Western is a very quiet hotel to stay at and is barely off a very busy highway. They did not disappoint in the quality of bed, bedding and towels. Room was very spacious for two. There is a pool -- although an outdoor pool. Breakfast is provided -- both hot and cold items available. We stayed two nights --- as we wanted to attend the Summer Street Festival at Grizzly Plaza (all summer long from 6 to 9:30 p.m.) and the front desk staff informed us with a wonderful suprise --- they have a shuttle to & from the hotel to the Plaza area!! All the accomodations are rather expensive in Revelstoke, but we felt like we got a good value for the dollars spent.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our hotel. It's always a pleasure to receive positive feedback about our rooms, breakfast & other great amenities. I hope we will have the pleasure of welcoming you back in the near future.

"Wonderful Stay"

5
15/08/2016

How does this hotel stand out from others of this type? Answer: 1) Very clean and up to date décor. 2) Friendly and helpful staff 3) Outdoor swimming pool (FINALLY) which was fantastic for our summer vacation. 4) The complimentary breakfast which uses glass cups and plates rather than paper plates and cups. Made you feel like you were more at a buffet restaurant.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our hotel & service. It's always a pleasure to receive positive feedback about the entire property. I really appreciate you taking the time to point out some of the items that stood out most for you, and look forward to sharing your comments with our entire team. I hope we'll see you again next time you're in our area.

"LOVE this hotel!!"

5
14/08/2016

LOVE this hotel. Tucked in by the river just off the highway with mountain views... a surprisingly quiet location. I was given a doggie gift pac on arrival and my dog-friendly room had a wood laminate floor - nice touches for those traveling with pets. Room was very spacious, nicely decorated (as was the whole hotel), super comfortable beds, large wall mounted tv, air con worked great and room was very quiet for a good nights sleep. Nice outdoor patio area with a small pool and 2 hot tubs. Very tasty hot & cold free breakfast. I would definitely recommend this hotel and it is now my 'go to' hotel in Revelstoke when travelling through the Rockies.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for such a glowing review. It's great to hear that you had such a lovely stay with us, and I'm pleased that you enjoyed our patio area and the complimentary breakfast. We hope to welcome you again on your next trip through the Rockies.

"Great pit stop"

5
14/08/2016

Coming back from the Okanagan valley, this hotel is excellent to break the trip in half. It is freshly renovated hotel, great rooms, breakfast is included and has a great variety of items. the hot tubs and pool are quite enjoyable after a day of driving.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for your review; we appreciate you taking the time to share your comments with us and are delighted you enjoyed your brief stay with us.

"Busy, family friendly Best Western"

3
12/08/2016

Provides a good night's sleep after long hours on the Trans Canadian Highway. Busy, with lots of families and kids. The free but limited laundry(two washers, two dryers) was a nice perk. Rooms large, quiet but bathrooms a bit dated. Very typical continental breakfast. The free shuttle to town was a pleasant surprise - friendly driver takes you to and from the center of town.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you taking the time to share your comments with us. We are pleased you valued the additional services we provide such as the guest laundry and the shuttle bus. We hope to welcome you back again.

"I hate it when there is nothing to criticize"

5
11/08/2016

We stayed here for only one night (unfortunately) on our way home from over taxed very expensive Vancouver. Not going back there for a long time. Absolutely everything was terrific. Friendly front counter staff, beautiful big clean room (number 127), a great breakfast with real plates (Revelstoke wins the battle of the Best Westerns with Kamloops) I wouldn't change a thing. By the way they run a shuttle to a restaurant down town called 112; take the bus, go to the restaurant, it is superb! The friendliest serving staff I have ever encountered. Then walk home, it is 2.5 KM, takes about 30 minutes or less. Would I stay here again? Of course Would I recommend it to frineds? Already have

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for the glowing review. I'm happy to hear that you had a great experience and will recommend us to your friends. We look forward to welcoming you back.

"Vacation to see grandma in BC"

5
11/08/2016

This is a very nice hotel; room is fantastic for the three of us, very comfortable beds. The staff are very delightful and helpful. The complimentary breakfast is just amazing;fresh and tasty. Very clean and well kept hotel, the best place to stay in revelstoke.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your experience with us. I'm very happy that our hotel and staff met your expectations during your stay, and that you enjoyed our complementary breakfast. It is certainly a pleasure to read your glowing review.

"Good modern hotel."

4
11/08/2016

Stayed here for 2 nights during our road trip. The hotel was very clean and comfortable. We had a King room which had a sitting area. The room was spacious and had a microwave and fridge. The big bed was very comfortable and the bathroom clean and of a good size. All of the staff were very pleasant and helpful. Breakfasts were very good. Lots of choice- cooked foods, waffles, breads, muffins, bagels, fruit, yogurts etc etc. Didn't try the cooked selection but the other choices were very good. There was tea, coffee and hot chocolate available 24/7 in the lobby as well as a coffee machine in the bedroom. The pool and hot tubs outside were well used during our stay and poolside towels were plentiful. The hotel also provided a complimentary washer and dryer, a nice touch! Although this hotel was a good walk from downtown they did have a free shuttle into town which we used one night and walked back ( you could ring for them to pick you up.) All in all, a modern, clean hotel which I wouldn't hesitate in booking again if we are ever in Canada again.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our property. I'm happy to see that you had a comfortable stay with us, & that you enjoyed our breakfast buffet. We hope to welcome you back when you are next in Canada!

"The perfect refuge along the road"

4
10/08/2016

Stylish, clean, comfy,and friendly with all the amenities we needed(wifi microwave, frig,etc. ). Enjoyed the pool/hot tubs and nice breakfast . Knowledgeable , polite staff. Would definitely stay again!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to provide us with your valued feedback. We are delighted that you enjoyed your stay with us.

"On our way to Drumheller "

4
08/08/2016

The Hotel is great!!! It's clean and has lots of amenities. From 2 hot tubs to free washers and dryers, extremely handy! There's a liquor store attached just in case you wanted something for your hot tub time or something to sip on after a long day. Breakfast was good lots of options. Also most importantly everything was clean and the beds were very comfortable. The only reason I didn't give 5 stars was because the staff at the front desk were snobby. It's not the Ritz Carlton! They said at least 5 times to people that it's the most expensive place in town as a badge of honour. I don't really know if that's something you should brag about. With that said it's worth an extra few bucks to stay there.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to share your experience with us. It's always a pleasure to receive positive feedback about the hotel, and I'm glad to hear that you enjoyed our breakfast buffet. I'm sorry that our Front Desk clerk was not as friendly as guests normally feel they are. Snobby is certainly not something we are aiming for, and I will certainly address the issue. We hope to see you again on your next trip to Revelstoke.

"Great all round"

5
07/08/2016

Very clean. Bed was quite comfortable- best sleep I've had at a hotel in a long time. Room was big. Breakfast buffet was always busy but the food was good. Front desk staff were very helpful. Bike rental on premise was a nice feature.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your positive feedback with us. Providing a comfortable environment & great customer service is our number one goal and there is nothing better than achieving that. We are happy our hotel and staff met all your needs during your stay.

"Great staff, room and breakfast??"

5
05/08/2016

Clean and spacious room. Comfortable bed! Efficient front desk staff easy check in and out . Lots of choice for good breakfast. Very pleasant stay! Take a drive downtown and have a nice walk around. Some history here makes for an interesting time

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to provide us with your valued feedback. We are delighted that you enjoyed your stay with us and were able to explore our beautiful town.

"Pretty good."

4
04/08/2016

It's perfect for a family it has a pool and 2 hot tubs, the rooms are nice, you can tell its a newer hotel. The only thing that we didn't like was the breakfast they had no bacon, the sausages were under cooked and they were out of waffle batter. Great hotel but I wouldn't have the breakfast.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to share your experience with us. We are pleased you enjoyed your stay. I would also like to thank you for your constructive feedback regarding our breakfast. The entire buffet should be continually restocked, and I will look into why that wasn't happening. I hope we'll see you again next time you're in Revelstoke.

"Great for families!"

4
04/08/2016

This is a great hotel for families. There's a nice, good sized outdoor pool and two hot tubs (one set at 102 degrees and the other at 104 degrees. The cooler of the two hot tubs is really big too and fits probably 10 to 12 people. It was never full when we went. The breakfast is really good too. There's a make your own waffle station, as well as cheesy scrambled eggs, hashbrowns and breakfast meat that rotates. We had sausage and ham during our stay. You can also choose fruit, yogurt, granola, oatmeal, toast and pastries, hard boiled eggs, juice, tea and coffee. There was at least one tour group there the same time as us, so breakfast can get a little crowded, but we didn't have to wait for a seat. There's a deck by the pool you can take you breakfast to as well. You can purchase tickets for the Pipe Coaster at the front desk at a discount too ($5 off the ticket window cost). The hotel's location is about 5 minutes from the downtown, located on the other side of the highway (away from downtown) but there's a free shuttle into town that leaves approximately every 15 minutes. It takes you to its sister hotel, the Regent downtown. Very convenient. The staff are friendly and helpful and our room was a good size for our family of four. Mini-fridge and microwave included, along with coffee and tea for the room. There's lots of free parking outside the hotel and also a liquor store attached that sells snacks and ice cream too. I think the hotel is fairly new but if it isn't, it sure looks like it. Maybe it was renovated recently. I would highly recommend this hotel to anyone travelling to Revelstoke. I would also highly recommend riding the Pipe Coaster too.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for your informative review and feedback; it was a pleasure to read and we are delighted that you had such a wonderful stay. We hope to welcome you back soon!

"Clean, pleasant visit but pricey! "

4
02/08/2016

This is a nice, clean, new looking hotel with an outdoor pool and hot tub. My husband and I stayed with our 4 month old son just for one night. It has free breakfast which was good and it was well staffed and well stocked. The staff were pleasant and I have no complaints. We stayed in a room with 2 queen beds for $293.00 CAD which is what I thought was really expensive for a Best Western. It was on the long weekend so I assume you can get better pricing during a non-peak period. This hotel is definitely for families. Lots of them! But I would stay there again with my family.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our property. I'm happy to see that you had a comfortable stay with us, & that you enjoyed our breakfast buffet. I apologize that we did not provide the value that you were expecting; as mentioned, being the long weekend, rates are typically higher across the board. We do however review our rates weekly to make sure that we are competitive with similar local hotels. I will pass on your concerns to our Revenue team during our next meeting. Thank you again & we hope to welcome you back soon.

"Comfortable stopover"

4
01/08/2016

We had a nice spacious King Suite with a separate seating area rather than a separate bedroom in this modern hotel. Free laundrette was a nice touch. No restaurant but a Denny's next door was ok for our one night stay.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thanks again for your comments and hopefully we can welcome you back on your next visit to Revelstoke.

"Clean and great staff!"

5
31/07/2016

We stayed here for 2 nights the hotel was clean and the staff was very friendly. The pool was nice and there's 2 hot tubs. The exercise room is big and has clean new equipment. We had a complimentary breakfast which was eggs/sausage or bacon/hash browns/ waffles/fruit/cereal/yogurt/toast/coffee and tea. The food was good. I would definitely come back.

"Consistently High Standards"

5
31/07/2016

This new hotel has become our favourite place to stop during our travels through the spectacular Rocky Mountains. The hotel is modern with upgraded decor inside and out, has friendly and efficient staff and service and a great breakfast. We have recommended it to our friends and family who travel through Revelstoke.

"Great Experience"

4
28/07/2016

Wonderful location. Great,caring staff. Rooms were clean and spacious. This hotel offers the best breakfast i have ever had at a hotel. We did find it a little pricey but i suppose it is in line with other hotels in the area. Will definitely be back!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our hotel & service. It's always a pleasure to receive positive feedback about the property, and especially about our staff who work so hard to provide a great product. We do review our rates weekly to make sure that we are competitive with similar local hotels. We look forward to welcoming you back soon.

"Best hotel in Revy, great breakfast, large parking lot (ie. trailers & sleds), quiet and super friendly staff!"

5
27/07/2016

This hotel was a great surprise!!! New'ish Best Western right off the #1 highway. Easy to get to, close to gas stations, main highways (but no noise!), and for easy quick dining there is a Denny's on the other side of the lot or a Tim's and McD across the highway. We were very happy with this hotel - nice lobby and great service when checking in. They were able to get us two connecting rooms and allowed early check in. Rooms: Had handy amenities like mini fridge and microwave Hard flooring throughout the rooms on first floor (This is also great for the germ-a-phobes like myself who like to see the cleanliness.) Wall mounted TV which leaves lots of room for luggage Beds were firm but comfy Pillows are a bit large - fluffy but firm (maybe too large for some tastes) Of interest to anyone with a camper or sled trailer - huge parking lot; lots of room to turn/get around. Also there are electrical charging stations if you happen to drive an electric car. Other notes: Free wifi Great pool & 2 hot tubs (outdoor) Free breakfast - full spread of cereals, waffles, bagels, toast, yogurt, sausage, eggs, coffee, tea Shuttle service - they offered shuttle to/from local restaurants and also offered us a ride after the wedding we were attending (didn't use the shuttle but the offer was nice! A group of us attending a family wedding, they offered the shuttle for pick-up in case some wanted to drink.) Overall we were very happy with this hotel - fabulous service, clean and nice amenities. Staff were great at check-in, filling requests and wonderful (and cheery!) at breakfast. We will be staying again!

Marie S, Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you so much for the fabulous review. It is always gratifying to know that our hard work is noticed & appreciated. I am grateful you took the time to let us know about your stay, and for pointing out so many of the great things that our hotel has to offer. We look forward to seeing you again soon.

"Very helpful staff and lovely Hotel"

4
25/07/2016

Very nice Hotel Staff were very helpful and our request for a quiet room was taken into account. Dinner is available but not onsite. They provide a free shuttle service to a restaurant in town where we had a fantastic dinner and then they contacted the shuttle to collect us to return to the motel. Breakfast was great - they even provide muffins "to go"

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for such a great review. It's great to hear that you had a comfortable stay with us, and I'm pleased that you enjoyed your complimentary breakfast. Our shuttle service is a good alternative to having a restaurant on site, but I agree that it would be nice to have dinner available at the hotel. Hopefully that will happen in the near future. I hope we have the pleasure of hosting you again soon.

"Amazing Stay"

5
23/07/2016

Two teenagers and one adult. Our stay was amazing. Very helpful staff. Facilities are very clean,up to date and well appointed. Our room was on the ground floor,close to the pool and fitness centre. There was free laundry for our use. The breakfast was amazing and plentiful.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.

"Love this Hotel "

5
21/07/2016

We have stayed at this hotel several times and I can say that we have not been disappointed yet. The rooms are very clean and quiet, their service is great and always friendly..they offer ride service to downtown Revelstoke. The pool and hot tubs are awesome and free breakfast included is fantastic. We will keep coming back.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you so much for the great review, & for your loyalty to our hotel. We work very hard to provide great service, & a clean, comfortable stay. It's always great to hear that we are succeeding. We look forward to seeing you again soon.

"Best experience with Best Western"

5
21/07/2016

Very nice hotel - brand new (4 years old) friendly staff - one of the better breakfasts the beds were super comfortable conveniently located to all the amenities they even offered free shuttle service

"Comfy, clean, good breakfast"

4
20/07/2016

We stayed for one night in July 2016. Customer service was top notch. The rooms are very nicely decorated and comfortable. The air conditioning worked wonderfully. The beds were comfy. Within walking distance to restaurants (avoid Denny's as my son was served a raw, not undercooked, hamburger and the server was not surprised and said it was not the first time it had happened that day). Outdoor pool and hot tub, which was a bit disappointing because although it was July, it wasn't warm enough to use. The complimentary breakfast was very nice. Warm items like eggs, bacon and waffles along with cold items like cereals, muffins, breads, fruits and yogurts. Juice and coffee were included as well. Staff keep the eatery clean and well stocked. I would stay here again, but may also check to see if there are hotels with indoor pools in Revelstoke.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you so much for reviewing our property & for the wonderful positive feedback. It's great to hear that you had a comfortable stay & that you enjoyed our breakfast buffet. We look forward to hosting you again soon.

"It was a pleasant stay"

4
19/07/2016

When my friends and I first arrived we requested rooms on the 3 and 4 floors. The lady at the front desk was very rude when she told us that she couldn't do it, eventhough we requested these floors in advance when we booked.There was definitely no service with a smile. However, besides the loud thumping of the individuals on the floor above us, the room was very nice. Everything was kept clean and tidy.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our property. I'm pleased that your room was comfortable & clean, however I'm disappointed that we were not able provide you with a room in the area of the hotel that you requested. I assure you that upon arrival at the hotel, every effort is made to meet any room preferences, or to accommodate any requests. I apologize that in your case you were treated rudely, and that you did not feel that you were given a reasonable explanation for why your request could not be met. This is certainly not anywhere near our standards. I hope that you will consider staying with us again next time you're in Revelstoke. Thanks again.

"Awesome Hotel"

5
19/07/2016

Stayed for two nights. Nice comfortable and clean room. Outdoor pool and two hot tubs. Appreciated the morning buffet. Love those waffles. Good value for a family. Even have bicycles to rent and discounts on the new pipe coaster. 3 rides for 2.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for the glowing review. I'm please that you enjoyed your stay with us, & that you had the chance to take a bike ride around our beautiful community & experience the new pipe coaster. I agree that our breakfast buffet is great for families. The waffles are always popular with the kids. I hope we have the opportunity to welcome you back soon.

"It was a dark and stormy night....."

4
18/07/2016

Our plan was to stop in Revelstoke for a few days on a quick trip through B.C.. We had booked in advance and checking in was fast and efficient. It is very convenient to have a small store connected to the lobby. The rooms are nice. Our room faced the swimming pool and parking lot. I would ask for a quieter room next time. Before going out for dinner and looking around town, the power for the hotel and the entire town shut down. We were without power until about 11:30pm. We were told power outages were not unusual. I wonder how often this happens? We were looking forward to trying some restaurants. We made our visit short and left town early the next day.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
We appreciate you sharing your comments about your recent stay with us. It's great to hear that you had a comfortable stay. It's unfortunate that you were here on the night of the power outage, & that you weren't able to explore the community the way you had planned. A couple of years ago there were some power upgrades done in Revelstoke & since that time power outages are very rare. In fact this is the first time that I can remember one caused by a storm since that time. I hope that you have the chance to return to visit & explore Revelstoke soon.

"Very Comfortable"

5
18/07/2016

Very comfortable and quiet. The heating/cooling systems is the best in any hotel that I have stayed at. NO STUFFY ROOMS! Breakfast was well presented and had lots of variety. And it was early enough for us to use during our athletic event.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for the great review. I'm so glad that you had a comfortable stay & that our breakfast worked well for you before your athletic event. I'll let our maintenance team know that you appreciated how well the heating/cooling system was working in your room. They have put a lot of work into thoroughly cleaning each unit so that they can work efficiently. I hope you have the opportunity to visit us again soon.

"A year later and this hotel is still very good"

5
17/07/2016

Having been to this Best Western last year, staffing and room standards have been well kept. New to this hotel are several Tesla charging stations. During this stay, a power outage kept the city in the dark for several hours and fortunately we brought flashlights, as the hallway's emergency floodlights were not working. Surprisingly, the staff had our room ready and checked us in - in the dark! Our only regret is not tasting more of the amazingly well-made muffins that only this location seems to offer as a breakfast choice, as they ran out quickly without being replenished. We'll chock that up to the power outage, as the rest of the hot breakfast is still by far the best quality of any Best Western's we've stayed at. For a comfortable overnight stay, this hotel comes highly recommended.

"Best hotel in Revy"

5
15/07/2016

Always a pleasure. Great value for families or couples. Breakfast is excellent and staff are so accommodating. Only place I stay in Revy, central to everything in a town that has so much to offer. Check out the Market.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you so much for your positive feedback. It's always great to hear when someone enjoys their stay with us, and especially nice to hear that the staff has made them feel welcome and comfortable. I'll let them know it was appreciated. Thanks again, and we look forward to seeing you again soon.

"For me a good choice"

4
13/07/2016

A modern looking hotel on a side road off Highway 1. Ample parking outside. Good professional front desk / reception and airey well lit corridors and bedrooms. Stayed in a rear room overlooking the small pool (which closes at 10pm if I remember correctly). Adequate well staffed breakfast (though not personally a fan of the scrambled eggs produced) with proper crockery and cutlery. Was pleased to stay here and would suggest that the hotel is worthy of it's 'Plus' designation. Had been considering other hotels in Revelstoke for this one night stopover but would look to stay here again.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our property. I'm happy to see that you had a comfortable stay with us, & that our staff made you feel welcome. There is nothing that makes us happier than hearing that you will be back to see us next time you're in Revelstoke. Thanks again.

"Overnight stay - traveling through the area"

5
13/07/2016

This is a really nice hotel. Relatively new and or recently renovated! Standard room is very large and we had fantastic views of the mountains. The entire grounds are kept seem to be kept very clean. Although we didn't swim, there is a decent size outdoor pool and two hot tubs! Also they offer a free shuttle bus that takes you downtown. You really can't go wrong choosing this hotel.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your experience with us. I'm happy that our hotel and staff met your expectations during your stay, and that you were able to enjoy our beautiful views. We certainly appreciate the recommendation. I hope you're able to visit us again soon.

"Beacon in the dark"

5
13/07/2016

After a long drive from Regina in pouring rain, this hotel with its friendly staff, spotlessly clean rooms and delicious complimentary breakfast was like a beacon in the dark. Beds were also super comfy. Would highly recommend this hotel!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you taking the time to share your comments with us. I'm glad that we were able to provide you with refuge from some rainy weather, and a chance to relax after a long drive. I'm so happy that you had a comfortable stay & look forward to sharing yourfeedback with our entire team. I hope we have the opportunity to host you again soon.

"Good overnight stopover."

4
12/07/2016

We only spent one evening here to break journey from Kelowna to Banff. Our room was a good size and very comfortable. The hotel has a heated outdoor pool and hot tubs which were well used. Staff were friendly and helpful. The hotel was almost full when we were there and breakfast was very noisy. The self service breakfast was fine and regularly replenished. I was horrified at the amount of waste there was though. Never ceases to amaze me how people pile their plates up and then leave at least half of it! The hotel is slightly out of the town but a free shuttle bus runs in the evening into the town for restaurants. We used this and it was very efficient. The hotel worked well for us but we only here a short time. They do seem to cater for groups..

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your experience with us. I'm happy that our hotel and staff met your expectations during your stay, and that you were able to enjoy our breakfast buffet. I agree that it's a shame that people don't consider waste when they fill their plates. Thanks again for your comments and hopefully we can welcome you back on your next visit to Revelstoke.

"Overnight Stay"

5
11/07/2016

We stopped overnight with our 2 young grandchildren ages 5 and 8. The children enjoyed the pool and we enjoyed the view of the mountains. Our room was perfect, also had a mountain and pool view. We always stay at a Best Western if we can. The hotel is very new and the breakfast area is very spacious. Any type of breakfast for any diet. Great place to stay

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for choosing to stay with us & for your loyalty to our brand. I'm so glad that you and your grandchildren had an enjoyable stay, & I have to agree that the views from our pool are very beautiful. I hope you have a chance to visit us again soon.

"Our first Best Western Plus, but not our last"

5
09/07/2016

We surely enjoyed our stay here. This was the first Best Western Plus we have booked and it makes us want to stay in this chain more often. The room was spacious and comfortable with every amenity, the breakfast was hearty (although they did run out of eggs pretty fast, it is very crowded), and the staff was very attentive. We used the shuttle to the downtown for dinner, but walked back in the pleasant evening air. No train noise, efficient A/C, good hot water in the tub and shower. I usually look for some improvement to suggest in my reviews, but the only two things I can think of are that the breakfast room was a bit overcooled, and the elevator was very slow. A great place to stay!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you so much for the great positive feedback. I'm very glad to see that you enjoyed your stay with us & that you took the opportunity to enjoy a pleasant stroll back to the hotel after dinner. Our fresh mountain air is always the best thing to ensure a great night's sleep. I will definitely mention the temperature setting in the breakfast room to our maintenance manager. Thank you again & I hope you have the chance to visit us again soon.

"Very satisfied"

5
08/07/2016

excellent room, amenities and breakfast. Grandchildren loved the pools. A bit pricey but we were staying during holiday season, I guess. The internet was quick and responsive. The location was far from the downtown area but accessible to the highway.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to share your comments. I'm very happy to see that you your room, amenities, and the complimentary breakfast met your expectations. We appreciate you choosing to stay with us, & hope that you have the opportunity to visit again soon.

"great stay"

5
08/07/2016

Clean, friendly place to stay within beautiful surroundings. Second time here and great experience both times. Nice breakfast and eating area. Comfortable bed and pillows, so much that we didn't want to get up and leave. Friendly staff, attentive to guests and any needs you might have including recommendations for sights and meals. Make sure to do the Pipe while you are there. It is a blast.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank for taking the time to review our property, & for your loyalty to our hotel. It's great to hear that you enjoy staying with us & that our staff make you feel welcome. I'm so glad that you had a chance to ride the 'Pipe'. I haven't had a chance yet myself but I hear it's a lot of fun, & look forward to giving it a try. I hope you have the chance to visit again soon.

"The Best of Revelstoke"

5
07/07/2016

This is the newest and most definitely the nicest hotel in the Revelstoke area. Very friendly and helpful staff from the check in to the breakfast staff. All were excellent and professional. Very clean room and hotel in general. Located off the highway, we heard no traffic noise, only the train once. And that's not really a bad sound. It's all good! Stay here. Not the cheapest place but nothing good is in the summer busy season.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our hotel. I'm very pleased to see that you enjoyed your stay with us, & am looking forward to sharing you remarks with our entire team. They work very hard to provide a great experience for our guests, & it's always nice to hear that they are succeeding. I hope we have the opportunity to host you again soon.

"Great Hotel with a great view of the mountains"

5
06/07/2016

I always enjoy staying at Best Western Hotels, this one is new, staff are friendly and the air-conditioning is COLD, which I love and here I slept like a baby! This hotel is surrounded by mountains and the view is beautiful. It is located near trails that run beside the river, so you never have to drive to get a nice morning walk! The breakfast was well done! I would return again my next time to Revelstoke

"Great stay"

5
03/07/2016

Visited this hotel for a 1 night stay last night. Hotel is great. Looks almost brand new. Nice outdoor pool' big room, great breakfast, busy, but plenty of seating. A great choice for a stop in revelstoke

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for choosing to stay at our property, & for taking the time to share such great positive feedback. I'm so happy to hear that you enjoyed your stay with us & hope that you have the chance to visit us again soon.

"Holiday trip"

5
26/06/2016

Enjoyed my stay at Best Western. This was my first time but I am planning to stay there on my way back from Kelowna. Got also discount because I am AMA member. Room and breakfast was great, helpful stuff.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for choosing to stay with us, & for taking the time to review our property. I'm happy that you had an enjoyable stay, & I'm very glad to hear that you'll be back to see us next time you're travelling through Revelstoke. We look forward to welcoming you back soon.

"Really good but a little isolated"

4
25/06/2016

The room was large, clean and comfortable. I really liked the charging station on the end table. Close to highway, next door to a gas station with a convenience store and more importantly, 3 minute walk to Denny's as the hotel has no restaurant. They did offer a shuttle to downtown.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
We appreciate you taking the time to review our property. It's great to hear that your room met your expectations, and that you found our location somewhat convenient, although a little further from the downtown core then you would prefer. I hope you had the opportunity to use our shuttle to head downtown & explore the community. Thanks again for your comments, and hopefully we can welcome you back on your next visit to Revelstoke

"Brand New"

5
24/06/2016

This is a newly constructed hotel. Of course it's very nice with all new beds and facilities. Used the fitness center which had a nice equipment and weight machine. Hot tub was perfect and very clean. The staff was courteous. They provide a shuttle to downtown Revelstoke for your convenience. Breakfast was amazing with excellent selections.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your experience with us. I'm happy that our hotel and staff met your expectations during your stay, and that you were able to enjoy our great amenities. We've put a lot of effort into improving our breakfast recently, & I'm glad to hear it's been worth it. I hope we have the opportunity to welcome you back soon.

"One of the best hotels I've stayed in! "

5
23/06/2016

Large, quiet and comfortable room. The hot tubs are outdoors with a nice view, they let you take alcohol to the pool area. The fitness room has lots of equipment. Lots of heavy dumbbells, two treadmills a spin bike, recumbent bike, elliptical and a few weight machines. Breakfast was awesome, not what I was expecting at all! There was fresh fried eggs, hashbrowns and bacon. Oatmeal with fixings, toast, cereal etc. Usually, at hotels the hot breakfast items are processed scrambled egg products and gross sausage patties. So, cudos to the breakfast cook for the real eggs! You can even take it to the outside patio, fantastic! If I had stayed longer, I would have rented a bike from the hotel. Different styles to choose from for only $5/day...can't beat that price ! They also have a free shuttle to take you to downtown starting at 6pm. Great hotel, nothing to complain about!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you very much for your great review. It's always a pleasure to receive positive feedback about the hotel & our amenities. I'm also pleased that you enjoyed our breakfast buffet, & I will definitely pass on your remarks to the entire breakfast team. I hope that you're able to come back & visit soon - maybe rent a bike & enjoy a ride around our beautiful community. Thanks again

"Wonderful 2 night stay... highly recommend!!!"

5
22/06/2016

WOW... I have nothing negative to say about this wonderful property! It's very well priced and spotlessly clean with beautifully furnished common areas and guestrooms. It's a fairly new property and it has been beautifully designed with big windows and every room flooded with natural light, even the lift foyers! The outdoor pool area is delightful with lots of lovely greenery. There are two outdoor hot tubs (at different temperatures) and a pool. The outdoor areas were beautifully maintained and very nicely decorated. There's a fitness room (which hubby made use of while I preferred to soak in the hot tub) and a guest laundry both of which are fresh and clean. Our guest room was beautifully furnished, spotless and well appointed. Bathroom was spotless and bathroom amenities were of decent quality. Bed was one of the most comfortable we experienced while on a 3 week driving holiday through British Columbia and Alberta, and that includes some pretty high end hotels! The free breakfast was excellent! (Don't forget to tip these lovely ladies who do a wonderful job of keeping everything clean and well stocked during a busy breakfast period.) Staff at reception are well informed, friendly and efficient. Just LOVED this hotel and would recommend it without hesitation!!!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
What a pleasure it is to read your review. I'm so glad that you had a great stay with us & that you were able to enjoy so many of the wonderful amenities that our hotel has to offer. I will definitely pass on your comments to our entire team who work so hard to make sure our guests have an enjoyable stay. They will be pleased to know that their hard work is noticed and appreciated. Thank you for the recommendationsm & I hope that we'll see you again soon.

"Great hotel and view"

5
21/06/2016

We stayed here for one night in a deluxe valley king room which was on the 4th floor and a corner room(419). The room was huge with a sitting area and view of the mountain. This hotel is the newest in Revelstoke and would highly recommend a stay here. Breakfast is included and there is a good choice, cereals, hot food including eggs, bacon and hash browns, breads, bagels and more. Slightly out of town but it is only a couple of minutes into town for the restaurants.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for the glowing review. I'm pleased that your room met your expectations, and that you had a comfortable stay with great mountain views. We've been working on improving our breakfast & it's always nice to get feedback from our guests. I'm glad that you enjoyed it. Thanks again for your comments and I hope we can welcome you back soon.

"Nice stay"

5
21/06/2016

This hotel is well situated for a over night rest stop on the Trans Canada Highway and/or an extended stay in the Revelstoke area. As a Best Western Brand this property has clean, spacious and well appointed guest rooms. Great breakfast (included) and it's handy to have a convenience/liquor store with a lobby entrance.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your positive feedback with us. I'm glad to hear that your stay was a pleasant one and that you enjoyed our complimentary breakfast. We appreciate you choosing to stay with us & look forward to seeing you again soon.

"An overnight stay"

4
21/06/2016

This proved to be a convenient hotel while we were travelling by car. The staff were professional and the cost was very good value for what we received. The location best suits those travelling by car. I suggest you check the location before booking and before arrival (so you are aware of where it is in relation to Revelstoke).

"Nothing Wrong, Just Overpriced"

4
20/06/2016

As the title says, I can't say anything bad about this hotel. The front desk staff was efficient, friendly and helpful. The room was spacious, clean and well appointed. The bed was comfortable. The breakfast was excellent. A great place to stay but I feel it was maybe too much to pay for a room considering I stayed in a one bedroom suite with a full kitchen the next night for the same price. This was in a different city, but not so far away. Maybe that's the going price in Revelstoke. Having said this, I'd rather pay a bit more for quality and service.

"Beautiful"

5
15/06/2016

This hotel is beautiful! ! Reasonably priced and the desk girls are amazing!! Would definitely book here again! ! Many restaurants within a short distance! ! Breakfast was amazing and staff is so friendly! ! Would definitely stay here with any future visits! !

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for choosing to stay with us & for sharing such great positive feedback. I will definitely share your remarks with our entire team, but especially with our Front Desk & Breakfast staff. It's so nice to hear that the pay-off for our hard work is guests who want to come back and enjoy our great hospitality. We look forward to seeing you again soon.

"Incredible Breakfast!"

5
15/06/2016

We arrived late after a long day of travel. Was so nice to enter such a nice lobby and even better to fall into such a comfortable bed. The only thing to top both of these was the breakfast in the morning! Bacon, eggs, hasbrowns... A great way to end our time there and start our day.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your experience with us. I'm so glad that we were able to provide you a comfortable night's sleep after a long day, and that you were able to relax & enjoy our great breakfast buffet in the morning. I hope that we have the opportunity to host you again soon.

"Pleasant visit"

5
11/06/2016

Friendly, helpful staff. New, large room with sitting area separated from sleeping area: excellent arrangement for couples when one is an early riser! Very quiet and comfortable. Complimentary breakfast was very nice; featuring delicious scrambled eggs with peppers and cheese. In addition, bottled water and granola bars were offered for 'on the road'. As we were riding a motorcycle, we were given a bike-cleaning kit, a lovely surprise. Overall, we had a very pleasant experience here.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
We appreciate you taking the time to share your experience with us. I'm so pleased that your room met your expectations, and that you had a comfortable stay with us. It's also great to hear that you appreciated the extra effort we make to ensure that our motorcycle travelers feel welcome. I hope that we have the opportunity to welcome you back soon.

"Amazing"

5
07/06/2016

We stayed here on a one night stop. Wish we could have stayed longer. The hotel was a gem. Near to the highway but no noise. The outside looks ordinary but once in the door it's pure quality. The biggest room I have ever stayed in. No kettle in our room if I have to find fault but that was not a problem as there was free beverage in the foyer. Very friendly staff.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for your wonderful review. I'm always pleased to hear that our guests are pleasantly surprised by the hotel. I'm so glad that your room, & our great service met all your needs during your stay, & hope that we have the opportunity to welcome you back soon.

"Welcome Home"

5
07/06/2016

Very enjoyable stay; pleasant staff and great accommodations! Complementary breakfast great! Swimming pool and hot tub looked appealing. Location very conenient - right off TCH. Will stay again for sure!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for staying with us & for taking the time to share your experience. I'm happy that our hotel and staff met your expectations during your stay, and that you were able to enjoy our great breakfast buffet. There is nothing that makes us happier than hearing that you will return on your next visit. Thanks again.

"Best overnight stay"

5
05/06/2016

I stopped here on a motorcycle ride down towards Creston. I got motorcycle rate plus a gift since I was riding a bike they support. Room was excellent with even a I pod station and close to a Denny's restaurant!! Plus they had security camera's watching the parking lot. The complimentary breakfast was adequate for my needs.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for choosing to stay with us while on your motorcycle trip, and for taking the time to review our property. I'm pleased to see that you enjoyed your stay with us & that you appreciated the extra effort we make to ensure that our motorcycle travelers feel welcome. We hope we have the opportunity to host you again next time you're in our area.

"Best Best Western Plus in Canada!"

5
04/06/2016

Driving from Ontario I have stayed at numerous Best Westerns. This one is by far the best one I have stayed at. From the modern and spacious rooms (wooden floors for a pet friendly room-great planning, blackout curtains, comfy beds) to the delicious continental breakfast (Homemade breakfast potatoes, fried eggs and numerous other breakfast options) and finally to the friendly staff at the front desk. They were extremely welcoming at checkin and checkout and Kristin who went above and beyond to accommodate a special request. Next time I am in Revelstoke I will definitely be stopping here. Thanks again for the great stay! I also noticed electric car charging stations along the side of the hotel, very green!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for such a wonderful review. It's great to hear that you had a comfortable stay with us, and I'm pleased that you enjoyed your complimentary breakfast. I will certainly pass on your thanks to Kristin for helping you with your request. We look forward to seeing you again next time you're in Revelstoke.

"Overnight stay"

4
29/05/2016

Yes this is a great hotel and especially suited 3 adults for an overnight stay from Banff back to Vancouver. The interior hotel decor is so much better than we expected from the outside building design. Super sized room with lovely comfy beds. The pool was out of action, but I used the hot spa which was good. The only problem being it was evening time, I felt a little exposed when people walked by and could look in through the wrought iron gate. Maybe some misted glass screening would be better. Continental breakfast had lots of choice, but the hot was rather bland scrambled eggs etc. Otherwise a very good overnighter for us.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your comments about your recent stay with us. Customer feedback, both positive & negative, is our greatest asset and I appreciate you letting us know your thoughts about the hot portion of our breakfast. Breakfast is something that we are constantly working on, & we will definitely keep your remarks in mind. We have never considered changing the gate to the pool area, but your idea is a good one & I will definitely share it with our senior management. I hope we'll see you again next time you're in Revelstoke.

"Excellent breakfast"

5
28/05/2016

Stayed here for just one night on a trip over the Rockies. Nice room with lots of space and clean. Comfortable beds. Staff were very friendly and helpful. The breakfast at this hotel was excellent with a huge choice of items. I would recommend this hotel.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our property. I'm happy to see that you had a comfortable stay with us, & that you enjoyed our breakfast buffet. We appreciate knowing that you are willing to recommend us to your friends. I hope you're able to come back & visit us again soon.

"Loved this hotel"

5
24/05/2016

We chose the B.W. at Revelstoke because we needed a hotel with a laundry halfway through a long trip.It exceeded our expectations . Room 223 is on a corner with windows facing 2 directions. It has a huge bed and also a seating/office area with sofa and armchair. The hotel is on the edge of town but as parking is no problem in town this was not an issue. There was Zala's restaurant within walking distance. I loved the bear in the lobby!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for choosing to stay with us & for taking the time to share your experience. I'm so happy that your room met your expectations during your stay, and that you were able to find one of the great local restaurants nearby. I agree that our bear is a beautiful piece of artwork. It was carved locally, & the gentleman's wife still comes to polish it for us on a regular basis. I hope we have the opportunity to host you again soon.

"Excellent choice for families without breaking your budget"

5
23/05/2016

We are a family of four and within last year we have been to dozen+ hotels within Canada (moved from the East Coast to East Kootenays). This by far has been our favourite hotel with above-average service, great conti breakfast, and proximity to variety of points of interest. The outdoor swimming pool & hot tub is a bonus during warmer months - it has some spectacular views. If you are looking for a reasonably priced accommodation with fantastic value, this is a no-brainer. Enjoy!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
It has been a pleasure to read your review of our property. I'm so glad that you enjoy staying with us, & that you have been able to take advantage of all the great amenities we have to offer. We look forward to welcoming you back soon.

"Stop on way to banff"

5
23/05/2016

Its lovely new neat and tidy hotel.....hot tubs are nice....very nice views from room.....got liquor store on side of hotel....rooms were nice and spacious.....very quite and i enjoyed my stay here....will recommend it for sure.......

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to share such great feedback. I'm so glad that you had a great experience in our hotel, and that you found so many of our features fitted your expectations. It's always nice hearing that a guest is happy to recommend us. Thanks again.

"Three American Women"

4
22/05/2016

Lovely,clean, new lodging. Nice staff. Breakfast included in cost. Such a nice place to stay as we traveled Hwy 1. We located the motel on TripAdvisor and were so pleased to find a vacancy this holiday weekend. Town is so quaint and charming.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you so much for your positive feedback. It's always great to hear when someone enjoys the hotel, and our wonderful community. Thanks again for your comments, and hopefully we can welcome you back on your next visit to Revelstoke.

"Average Best Western"

3
22/05/2016

We asked for a quiet room on the top floor and they honoured our request, so no noise from above. Views to a neighbouring parking lot and the Transcanadian Highway in the distance. No noise issues from there ( it was the week-end), but the ac was very outdated and made noise like a helicopter in your room. No choice of pillows - all four pillows on the bed were the same. Ty don´t have other kinds of pillows, so we got one from the lost and found !!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
We appreciate you taking the time to share your comments with us. I'm happy to hear that we met your expectations with a room on the top floor. I apologize that you had problems with the air conditioning in your room. Our maintenance department has been great about replacing units as soon as they hear about a problem, so I hope that you mentioned the issue to the Front Desk You are right that we do not have a variety of pillow types available, and it is certainly something that we should consider implementing soon. I hope that you are willing to book with us again so that we can have the opportunity to go above and beyond your expectations.

"Best hotel ever"

5
20/05/2016

The hotel was great. The rooms were all nice and clean and the pool is absolutely amazing at sundown. The breakfast was awesome. A little bit on the pricey side for a Best Western but it was absolutely nice in the main lobby. Will stay here again

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you so much for the glowing review. I'm very pleased to see that you enjoyed your stay with us, & I have to agree that the view from our pool area is incredible. It's great to know that the payoff for our hard work is loyal guests that choose to come back & visit us time and time again. We look forward to seeing you again soon.

"Passing through. "

5
19/05/2016

We always stay here as we travel between Calgary and the Okanagan. Our favourite stay for sure! Kids love the stay for the pool. The only complaint right now is the pool isn't operating and was a significant disappointment. The hot tubs are operating but the kids missed the pool.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for choosing to stay with us when you're travelling through Revelstoke. I'm sorry that we didn't have the pool open when you last stayed. We do have it up and running now, so next time you stop in the kids will be able to have some fun. We look forward to welcoming you back soon.

"Driving through the Okanagan"

5
18/05/2016

Great large room with sitting area. Two outdoor hot pools and a small cold pool with the mountains surrounding them. We were the only ones in the pool. Also a gym which we did not make use of. An amazing breakfast with gluten free options in the morning.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you so much for sharing your comments about your recent stay. I'm very glad that you had a comfortable stay, & that our breakfast options met your needs. I hope you have the opportunity to visit us again soon.

"Hiking Revelstoke"

5
17/05/2016

I stayed at the Best Western in Revelstoke. The staff were great. What ever you needed, they were there to help. Hiking trails, mountain bike trails, food. The outdoor hot tubs were great after a long day of hiking. There are a few spectacular water falls in both Glacier and Revelstoke National Parks. Ask the front desk, visitor info, or Parks Canada. The Parks Canada web site is easy to use. PC.gc.ca. A great outdoor destination. A great hotel, they even have pedal bikes available for you to use. There is also a hose and a bucket of soapy water to wash your Harley if you are Riding through. Too much fun!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
What a delight to read your review! I'm so glad that you were enjoyed your stay with us, & so many of the great things the Revelstoke area has to offer. I hope we have the opportunity to host you again soon.

"Clean, friendly staff and good value"

4
17/05/2016

Stayed one night with my wife and son since we had soccer games in Revelstoke. Very clean hotel, friendly staff, great hot tubs with a fantastic free breakfast. Very good value and a great location. Only complaint was the outdoor pool was not open but that is understandable with the still cool nights and summer weather almost here. Would recommend to orhers and we will be back sgain to do more sightseeing!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for the great review. I'm so glad that you enjoyed your stay with us, but apologize that you weren't able to enjoy our pool. Now that the evenings are staying a little warmer, we're preparing to open it this weekend. We appreciate your recommendation to others & look forward to seeing you again soon. We'll be happy to point you in the right direction for the best sightseeing.

"Trip home"

5
17/05/2016

My son and I stopped in for the night on our way back from Alberta. We slept well as the breakfast was full of great things. Not just muffins and juice/coffee. Waffles and yogurt and eggs and sausages. He want to go back again.

"GOOD STAY"

5
13/05/2016

Thank you for the great stay comfort and welcome atmosphere great breakfast great employees helpful . and comfort thank you best western. The rooms were modern and clean Internet worked great and good local

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
We appreciate you sharing your comments with us. It's great to hear that you had a comfortable stay with us, and that our team made you feel welcome. Thank you for choosing to stay with us, & we hope we'll have the opportunity to host you again soon.

"Super Impressed - loved the comfort!"

5
12/05/2016

So impressed with the rooms... real beds and real pillows!! Slept great! Hot tubs were awesome! Breakfast the next morning... sure hit the spot!! Offered us everything we could possibly have wanted! Super delicious! Will definitely stop here again on route to/from Alberta!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for providing us such great feedback. I'm so glad that our beds, hot tubs & breakfast met your expectations, and that you enjoyed your stay with us. Nothing makes us happier than hearing that you will be back to see us next time you're in Revelstoke. Thanks again.

"New is Good"

5
11/05/2016

We always stay or try to stay at Best Western Hotels and were very happy to find a brand New Best Western in Revelstoke B.C. The staff were very polite and went out of their was to make our stay a happy one. The room was quite and very clean and had everything we needed. We would always drive through Revelstoke but now we will make it a point to book the best Western . Breakfast was up to standards and coffee was they way I like it. Thanks for a pleasant stay..

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for the glowing review, and for your loyalty to our brand. I'm so pleased that your room met your expectations, and that you had a comfortable stay with us. I'm also happy to hear that our staff went out of their way to make you feel welcome. I look forward to passing on your positive feedback to our entire team. We look forward to welcoming you back in the future.

"Jewel in the Rockies"

5
02/05/2016

This is an awesome hotel. It is a really nice facility with great staff. The hotel lobby is very welcoming and has a nice breakfast area with mountain views. The hallways are nice and wide and the entire hotel makes you feel welcome. There is nice attention to detail and little things that make you feel welcome and want to come back.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to provide such great positive feedback. I'm so glad that you had a comfortable stay with us and that the hotel & staff made you feel welcome. We hope we'll see you again next time you're in our area.

"Really the Best Option In Revelstoke"

5
27/04/2016

We routinely travel from Edmonton to Kelowna and stay in Revelstoke as a stop over to break up the trip. We have stayed in a bunch of spots in Revelstoke and frankly the Best Western is the best by far. It can be expensive especially for a quick stop over but if you can get a good rate then it is definitely worth it. I think the rate around $200 the hotel charges during peak season is way too pricey but if you can get in for $130 - $150 then it's wroth it. The rooms are clean, the hotel is quiet, and the breakfast is awesome. Very comfortable. It's easy to get convinced by the price of the other "budget" hotels in Revelstoke but if you value sleep and comfort then the Best Western is the choice.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for your review. I'm happy the you enjoy staying with us & that you find the hotel to be clean, quiet & comfortable. I truly appreciate your feedback about the value our hotel provides. You're right that our rates do vary, but as you pointed out, we do offer a variety of discounts depending on the reason for your travels, or memberships you may have eg. AAA & Costco, that can make us much more affordable. I hope we will have the pleasure of hosting you again soon.

"excellent"

5
27/04/2016

hotel was well kept, clean and the staff couldn't do enough to help. Rooms were roomy, and clean and the beds were comfortable. Breakfast was excellent. Each time we encountered a staff member we were asked if there was something they could help us with, whether it was directions or any other questions that we had

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to share your experience. I'm so glad that our staff made you feel welcome, & were happy to offer their assistance whenever it was needed. We have a great team working here, and they deserve full credit for keeping the hotel clean, & for providing great service & a comfortable stay. I hope we'll see you again soon.

"best place to stay in revvy"

5
25/04/2016

this is by far the best hotel in revvy. breakfast is awesome. tons of choices and decent coffee. a shuttle to the town and the mountain. rooms are big and modern. the outdoor hot tub is king. what else do you want? there is even a liquor store attached. the only downside is no dinner restaurant onsite.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for providing such great positive feedback. I'm so happy to see that you enjoy staying with us, & are able to take advantage of all our great amenities. A restaurant on site is still something that is often discussed. Hopefully it will become a reality soon. I agree that it would be a great addition for us. I hope we'll see you again soon.

"Fantastic Hotel"

4
25/04/2016

I booked 2 Queen rooms here this past weekend as we had to attend a funeral in Nakusp, BC. The rooms were clean, spacious and modern and included full breakfast for $157/night. It was the perfect location for us and broke up the trip being 2 hours from Nakusp. It has a number of restaurants within driving distance and was a great stay for us all.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
We appreciate you taking the time to review our property. I'm glad that we were able to give you a comfortable break from your trip & that you were able to take advantage of our breakfast buffet. We hope you will come back and see us again soon.

"good hotel"

4
24/04/2016

the hotel was good. clean and comfortable but a little pricey. the breakfast was excellent one of the best we have had in the last year. I would recommend it with the provisio that its on the high side.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our property. I'm happy to see that you had a comfortable your stay with us, & that you enjoyed our breakfast buffet. I apologize that we did not provide the value that you were expecting. We do review our rates weekly to make sure that we are competitive with similar local hotels. I will pass on your concerns to our Revenue team during our next meeting. Thanks again & I hope we'll have the opportunity to host you again soon.

"Hidden Gem -Simply the Best"

5
23/04/2016

I've spent almost 50 nights this year in various hotels across North America. I was very pleasantly surprised to discover this gem hidden away in Revelstoke. The room was laid out for privacy and comfort. Everything was up to date and worked flawlessly. Breakfast was varied and delicious and the internet was faster than my home office. A can't miss.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your experience with us. We consider it a fantastic compliment when someone with your travel experience tells us that our team is doing a great job. We work hard daily to provide a comfortable stay & exceptional service to our guests, & it's wonderful to hear that we are succeeding. We look forward to welcoming you back soon.

"Hot tubs in the snow with a mountain view."

4
23/04/2016

When you find a mid range hotel with staff that care about the place and keep it clean you keep coming back. Breakfast is nice and the people looking after it are friendly and on the ball. Feels more like a restaurant than a complimentary breakfast bar.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to share such great feedback. It's always wonderful to know that someone enjoys staying with us, and especially nice to hear that our team makes them feel welcome and comfortable. There is nothing that makes us happier than hearing that our efforts keep you coming back. We look forward to seeing you next time. Thanks again.

"Who would have thought??"

5
19/04/2016

We were making Revelstoke a stop over & I checked Trip Advisors reviews before hand. We were pleasantly surprised at what a wonderful hotel this was. Clean, modern, quiet, and I am extremely hard to please. Settled into our room, bought wine from the liquor store attached to the hotel, ordered pizza on recommendation from the helpful front desk girl. Perfect end to a long day of driving. Went down for the free breakfast the next morning, again I was blown away by the quality of the selection. Nice HOT coffee, food was fresh and re-stocked often. Helpful pleasant staff ... Well done all 'round !!!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to share such great feedback. It's always wonderful to hear when our guests are pleasantly surprised by the hotel. We do put a lot of effort into keeping our rooms updated, clean, and comfortable, and I'm glad that you choose to give us the opportunity to show you that. We've also done a lot of work recently to improve our breakfast, & it's great to know it hasn't been wasted time. I look forward to sharing your comments with our entire team. I hope we'll see you again next time you're driving through.

"Wonderful place to stay"

5
01/04/2016

We stayed at this property in Sept 2015 and were very pleased with the cleanliness and the amenities of the property. Our room was very spacious with lovely views of the mountains. The heated outdoor spa was a pleasant way to relax after a long drive. Very comfortable beds and the included breakfast supplied was a 10/10. Thank you for providing wonderful customer service from all your staff towards our family during our stay. We would definitely recommend this property. Travelled with 2 adults and 2 teenagers.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for the glowing review. I'm happy to hear that you had a great experience at our property, and look forward to passing on your positive feedback to our entire team. It's always great to hear that a guest is happy to recommend us. I hope we'll see you again next time you're in our area. Thanks again.

"Highly recommend"

5
31/03/2016

Easy access from the highway and a very nice clean room. Unfortunately, no restaraunt in the hotel, would have liked room service after a long drive, preferred not to venture out. Will stay again if in the area.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to share your experience with us. I'm pleased that you enjoyed our great location, & that your room met your expectations. The possibility of a Restaurant on site is often discussed, and with more requests from guests you never know it may become a reality. There is nothing that makes us happier than hearing that you will be back to see us next time you're in Revelstoke.

"Great Stay In The Mlountains"

5
28/03/2016

This Best Western is up to all standards. Great location, great parking,and all the amenities are great. The breakfast is adequate. Service is exceptional. There is a very handy liquor store attached to the building, with ample selections.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your comments about your recent stay with us. I was delighted to hear that you enjoyed our great location, and all of the amenities that we have to offer. I was also happy to see that our team made you feel welcome. I hope we have the opportunity to host you again soon.

"This is a nice place"

4
21/03/2016

I was extremely surprised how nice this Best Western was. Comfortable bed & renovations are fairly new. Breakfast is included in the price each morning & it's pretty good (hot cook breakfast). It changes each morning but there is always something good. There are two hot tubs so plenty enough room for all the skiers to get a good soak. This place is about a 10 minute drive to the mountain so it's pretty close. Also, there is a beer & wine store at the front of the hotel so you can get a cold pop for the hot tub. There is a in house massage therapist but they get pretty busy so book before you arrive.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for your wonderful review. I'm always pleased to hear that our guests are pleasantly surprised by the hotel. We do put a lot of effort into keeping our rooms updated, clean, and comfortable and I'm glad that you choose to give us the opportunity to show you that. Thanks again for your comments and hopefully we can welcome you back on your next visit to Revelstoke.

"Great property"

5
16/03/2016

This property, has the lot, free parking,liquor store/shop, transfer bus to mountain and town , large well equipped room,good shower gym and two good spa's, great after skiing. Only fault lady at check in was not to polite and we felt she wanted to fo something else ,not overly friendly.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to provide us such great feedback. I'm glad that you enjoyed your stay with us, & that our gym, spa & shuttle worked well for you. I'm sorry that our Front Desk clerk was not as friendly as guests normally feel they are. All of our staff are usually very warm & welcoming. Perhaps she was just having a bad day, but it is certainly something I will keep an eye on. We look forward to welcoming you back soon!

"Excellent Property"

5
14/03/2016

Hotel is excellent. Everything was 5 star. Stay about 80 nights a year in hotels 10 years running. Location is great, very clean, rooms were very well decorated and staff was great. Breakfast was well done. Will definitely stay there again. Tks

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your feedback, & giving us such a great rating. Our number one goal is to provide great customer service & a comfortable stay. It is such a wonderful compliment to have someone with your travel experience tell us that we are succeeding. I will definitely pass on your remarks to our entire team. We look forward to seeing you again soon.

"Great spot to stay"

5
07/03/2016

Nicely appointed. I had a great sleep in King room 224. BCAA rate is just over 200/night. Free wifi. Complimentary breakfast. Gym is a good size with a good mix of free weights and cardio equipment. Very friendly staff. Located near some cstores and a Liqour. Overall quiet place to stay.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for your wonderful review. I'm happy that our hotel and staff met your expectations during your stay, and that our gym met all your needs. I hope you have the opportunity to visit us again soon.

"Wonderful"

5
03/03/2016

Large, clean room, fridge, microwave, iron, safe, hair dryer, Good air quality - no cleaning toxins comfortable bed with 4 pillows Usual toiletries, Nice bathroom instant hot water often free cookies at front desk, Friendly helpful staff Beautiful clean building - looks new Attached liquor store Free laundry - individual laundry soap in store Free bus pass which stope in front of hotel

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for such a great review. I'm happy that our hotel and staff met your expectations during your stay, and that you were able to enjoy some of our great amenities. Thanks again for your comments and hopefully we can welcome you back on your next visit to Revelstoke

"Best Western; Welcome relief after no sleep and cold shower in other Revelstoke Motel."

5
02/03/2016

Initially we stayed in a different Motel in Revelstoke. After two nights of heavy thumping feet above us, people running up and down the stairs late at night and very very early in the morning right outside our room, a really terrible uncomfy lumpy bed, cold shower after skiing and tiny indoor hot tub that was enough. We checked out of the crappy hotel and went to the Best Western in Revy. OMG....beautiful room, super comfy beds, very very quiet, steaming hot shower, beautiful view outside our room, amazing huge outdoor hot tub plus 6 person smaller one. Amazing complimentary breakfast in the morning in a beautiful area. Shuttle into town to eat if required and shuttle up to the mountain to ski in the morning. We did look into another couple of hotels close to the Best Western, however the front end staff at the BW were the absolute friendliest and most accommodating. It seemed like the other hotel close by could not have cared less that we were interested in spending our money there so I choose not to spend money there and we went to the BW. A friendly front end staff makes all the difference to us. Check out was super easy. Oh, renting a movie or watching the large flat screen TV was also easy. You could also angle it to watch from the couch or the bed while chilling out. You could have a massage( a few different types) and they had washer and dryer if you wanted to wash something. The only thing I would say would be nice is if they had in house hot food menu for dinner. They supply order in menus and the shuttle to go into town which is great, but after three day of skiing and eating out we wanted to stay in, hot tub and sit around in our sweats. Oh, one other thing, super super handy having an in-house liquor store located beside the lobby for wine, beer, hard bar, champagne, munchies and a few other things like advil or olive tapinade. REALLY GREAT!!! thank you BW. Thinking of booking for same time next year :)

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for such a glowing review. I am so pleased to hear that you enjoyed your stay with us & that you were able to make use of our amenities. I will definitely share your wonderful feedback about our front end staff with the entire team. I hope that you are able to come spend some time with us again next year. Thanks again.

"I always appreciate a Best Western standad"

3
29/02/2016

This one in Revelstoke is very good. My husband and I stopped overnight in June, 2015. We found it clean. Good service to. Thank you! I tend to look for Best Western accommodations whenever I can. They maintain their standards of quality and service.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our hotel. We appreciate you loyalty to the Best Western brand, and are happy to know that you enjoyed your stay with us in June.

"Best Western is the Best"

5
23/02/2016

Very visible and easy to find. All new features. Superior front desk staff. Free shuttle service with friendly and courteous drivers. Free breakfast. Two large Jacuzzi hot tubs, work out facility, two clothes washer and dryers, men's and woman's locker room and showers. Housekeeping top notch. Well appointed rooms and large flat screen TV. Would definitely say here again.

Marie S, Public Relations Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for providing us such great positive feedback. I'm very happy to see that you enjoyed your stay with us & that you were able to make use of all of our amenities. I will definitely let our housekeeping team know that you appreciated their hard work. We look forward to seeing you again.

"Great stay in Revelstoke"

5
19/02/2016

BW Revelstoke is a great place to land when skiing Revelstoke. Friendly staff, nice surrounding, good breakfast. Our room was large with a sitting area and room for all our luggage and ski equipment. Located out of downtown, but has a free shuttle to take you to restaurants, shopping, etc.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
We appreciate you taking the time to review our property. I'm happy that our hotel and staff met your expectations during your stay, and that you were able to make use of our shuttle to enjoy some of the things that Revelstoke has to offer. I hope we'll have the opportunity to host you again soon.

"Very impressive stay"

5
16/02/2016

4 guys on a ski trip to Revelstoke, the hotel is easily accessed from the highway Yet far enough away that you hear no road or train noise. Hotel very modern and clean. Rooms are very large and beds extremely comfortable. Breakfast buffet is included and well serviced. Basic eggs, potato and bacon plus fresh made waffles. Cereals fruits etc too. Even hard boiled eggs. What was also unusual was that some days there were fried eggs. 2 large hot tubs but usually full so we did not try. Friendly staff. Always there to give you something extra. Would easily stay here again. Only knock is you have to drive to restaurants but a good trade off for quiet

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
We appreciate you taking the time to provide us with such great positive feedback. I'm very happy to hear that our rooms provided the quiet & comfort that you were looking for, & that you enjoyed our complimentary breakfast. I hope we'll have the opportunity to host you again soon.

"Fantastic stay, helpful front desk and so many positives"

5
10/02/2016

We stayed here over 5 days whilst visiting Revelstoke. Was a fantastic stay with the rooms having heaps of room, a free breakfast for every guest, hot pools after a day on the slopes and free shuttles to both the ski fields and into the heart of Revelstoke. Would def recommend staying here

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our property. I'm happy to hear that you had a great experience at our hotel, & I will certainly pass on your positive feedback to our entire team. I'm also very pleased to know that you will recommend us to your friends. We hope that we have the opportunity to host you again soon.

"skiing trip"

4
01/02/2016

i would recommend the Best Western if you are in Revelstoke. The hotel is very clean and the staff is friendly. The hot tub was awesome at the end of the day skiing and the blankets were comfortable. the breakfast was very extensive and had something for everyone.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your experience with us. I'm happy that our hotel and staff met your expectations during your stay, and that you were able to enjoy our hot tubs after a day of skiing. It's always great to hear that a guest will recommend us to their friends. Please know that it is appreciated. I hope we'll have the opportunity to host you again soon.

"It could not have been better"

5
30/01/2016

We stayed for 5 nights and had a spacious room with a sitting area and a comfy king bed. We didn't hear the highway or the train. The rooms had a small fridge and everything we needed and it had a nice look. The free breakfast was good and the room was pleasant. There was never a problem getting a table and they kept replenishing the coffee and breakfast items. There were two hot tubs and even when the hotel was full we didn't have trouble finding room in one of them. They had a water dispenser and plastic cups right inside the door as well as lots of towels. Everybody from the front desk to the breakfast attendants were really nice. We both felt it was one of the best Best Westerns we have ever stayed at. If we go to Revelstoke again we would definitely stay here.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your experience with us. Our number one goal is to provide great customer service & a comfortable stay. It's always a pleasure to hear that we have succeeded. I will definitely pass on your remarks to our entire team, including the Breakfast & Front Desk staff. We hope to welcome you back soon. Thanks again.

"Pleasure and business stay"

5
27/01/2016

Stay several time at this hotel and the stay is always the same... great. Hotel is new well decorated very comfy. Not located directly in the downtown but free shuttle available upon request. Staff is very helpfulll and always welling to help you.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you so much for your positive feedback. It's always great to hear that someone enjoys staying with us, and especially nice to hear that our staff makes them feel welcome and comfortable. We appreciate your loyalty to our hotel & brand. Thanks again, and we look forward to seeing you again soon.

"Fine place to stay just off 1"

4
22/01/2016

Best Western has comfortable beds, great breakfast, and good facilities. We enjoyed a short stay here while skiing. Not a hint of a complaint. Revelstoke gets a lot of snow. It is a credit to management that the sidewalks and parking lots are plowed promptly. There is a really good Denney's restaurant (recommended) about 100 meters away, but you cannot see it from the hotel. It is behind the Sandman Motel.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
We appreciate you sharing such great positive feedback. I will certainly pass on your remarks to our maintenance team. They definitely deserve all the credit for keeping up with snow removal around the entire property. I hope you're able to visit us again soon. We're enjoying a great ski season here in Revelstoke. Definitely worth a repeat visit.

"Skiing Revestoke"

5
10/01/2016

Great place to stay, very comfortable, nice breakfast, great hot tub for the end of day skiing and the staff always looked busy and were helpful. Rooms were good but I did think the toilets were a bit small, probably a space thing not a biggie.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for the great review. I'm glad to see that you had a good stay with us & hope that the skiing was enjoyable as well. We're getting lots of fresh snow this week, so I hope you're able to come visit us again soon.

"Comfortable Stay"

4
07/01/2016

We rolled into Revelstoke pretty late and this was the first place we saw. We had a great welcome and the front desk was very informative and full of recommendations on what to do in town. The room was big and clean. Their beds were definitely comfortable. They offer a pretty good free breakfast and shuttle to downtown or the ski resort. We had everything we needed by staying here. Can walk to downtown but is a little far. They have two hot tubs, a liquor store on site, and cable tv. We would stay again.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to provide feedback on our hotel. I'm so pleased to see that you enjoyed your stay with us & that you were able to make use of some of our great amenities. Nothing makes us happier than hearing that a guest will return on their next visit. We look forward to seeing you then.

"BEST BW EVER"

5
07/01/2016

The staff & cleanliness of this hotel is exceptional Please consider it in YOUR travels when going to BC breakfast is good and units are nice especially feather beds and dog friendly units with laminate floors and treats for your furry friend (even a water bowl!)

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
I am delighted to read your review of our property. I'm so happy to see that you & your furry friend had a great stay with us & look forward to hosting you again soon.

"Best place:)"

5
06/01/2016

The stay here is always a great one,The beds are so comfortable, Can't go wrong with a free breakfast every morning, The hot tubs are real nice after a long day,And the staff are very accomadateing to whatever your needs. Love this place :)

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for such a great review. It's great to hear that you had a comfortable stay with us, and I'm pleased that you enjoyed the complimentary breakfast, and were able to unwind in our hot tubs. I hope we'll see you again soon.

"BW Revelstoke ski trip"

4
30/12/2015

Very nice, new hotel with modern decor. Continental breakfast included. Conveniences are all available for use. (Fake) hardwood floor is perfect for waltzing in with ski boots. Outdoor hottub and attached convenience/liquer store make live easy.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Guest feedback is very important to us, and we appreciate you taking the time to review our property. I'm glad to see that you enjoyed your stay will us & were able to take advantage of some of our amenities. I hope we'll have the opportunity to host you again soon.

"Great place to stop"

5
23/12/2015

Love the Hot Tub, fitness facility and the included breakfast. Comfortable pet friendly rooms. They even include pet treats on check in. Helpful staff. Highly recommend this for business or personal travel.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you very much for your great review. I'm happy that our hotel and staff met your expectations during your stay, that the pet room worked well for you, & that you were able to enjoy some of our amenities. I hope we'll see you again soon.

"Special Sledders Rate. Except weekends??"

4
19/12/2015

This is a great place to stay while sledding. Other than the fact that we booked the rooms by phone at a certain rate, and they tried to change the rate once we got there saying that the weekend rates were higher, the rest of the stay was good. Buffet style breakfast is included and is a full meal.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
We appreciate you taking the time to share your comments on Trip Advisor. Your feedback is very important to us, and it's great to know that you had a comfortable stay & enjoyed our complimentary breakfast. I apologize for the confusion with your rate. Under no circumstances should a rate be changed after it's been quoted, & I'm glad that you made sure that we honored the rate you were originally offered. I hope we'll have the opportunity to host you again soon.

"Awesome Place to Stay in Revy"

5
17/12/2015

Everything about this hotel was awesome, from food to service. Only downside was that one of the hot tubs wasn't working which was kind of a bummer because the other one was full and we had come back from a day of snowmobiling and had to wait to use it

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to share your feedback with us. I'm happy to see that you enjoyed your stay with us & will definitely share your positive comment with our team. I apologize that there was a problem with one of our hot tubs while you were staying with us. I wasn't aware that there had been an issue, but will definitely ask our maintenance staff about it. I hope you'll have the opportunity to visit us again this year. It's shaping up to be a great snowmobiling season.

"Great breakfast "

5
16/12/2015

Had a good stay as always, and for the first time I decided to get up late and enjoy the continental breakfast. It was very good, ham roasted potatoes, scrambled eggs, bagels, coffee, they had it all.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to share your feedback with us, & for your loyalty to our property & the Best Western brand. I'm glad that you had the opportunity to enjoy our complimentary breakfast and that it met your expectations. We look forward to seeing you again soon.

"One of Canada's Best!"

5
03/12/2015

What a wonderful surprise to find this really first class property in the little town of Revelstoke. Front desk staff professionally managed with terrific people who went out of their way to provide helpful information. The elevators, hallways and rooms were spotless. The breakfast room spacious, the food excellent -- huge variety including homemade muffins. Lovely outdoor area. The computer area was clean and all computers worked. The laundry room very clean. Great, great, great property. Management of this place is first rate. As a hotelier, I observe through industry eyes. The operating management of this hotel is on top of everything. Carpets are shampooed on a regular basis. Cleaning staff work in teams to quickly and efficiently turn the rooms of guest who are checking out, leaving plenty of time to attend to room details. This is a fabulous place in a great little town. Excellent value.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
I'm delighted to read your review of our property, and am looking forward to sharing your feedback with our entire team. As you know it truly is a team effort to provide a great product, and we are fortunate to have a fantastic group of people working with us. I'm always pleased to hear that our guests are pleasantly surprised by the hotel. We do put a lot of effort into keeping the entire property updated, clean, and comfortable, and I'm glad that you choose to give us the opportunity to show you that. Thanks again for your comments and hopefully we can welcome you back on your next visit to Revelstoke.

"Wonderful service, lovely room, great breakfast"

5
09/11/2015

We stayed at this hotel due to a last minute change in our travel plans. It was a wonderful experience, the staff were all friendly and helpful. The room was in excellent condition and very clean. The breakfast was more than what we expected (the homemade waffles were delicious). The young lady at the front desk was particularly helpful with room selection (not on the same floor as the hockey teams) and dining options. We ordered pizza from the Village Idiot....best pizza...ever...) I was actually looking for excuses to stay longer.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
I am delighted to read your review of our property. I'm happy to hear that you had an enjoyable stay with us & that our staff were able to give you great food recommendationsm & overall good service. I hope you're able to come back to visit again soon, and maybe stay a little longer so that you can enjoy everything Revelstoke & our hotel has to offer.

"Great hotel to stay \\relax in"

5
07/11/2015

We stayed just one night in late Oct here on our way back to Calgary...what a great choice ! The hotel itself is tastefully decorated ....better than average BW and one could not ask for a more friendly informative staff....Tabitha ? on the front desk the day we arrived on Oct 25 was awesome .She helped recommend a few take out restaurants in the area so we could stay in that night (raining)and relax ....we chose "the village idiot ".... Great choice ! We did a couple loads of laundry at no cost ....nice touch .The outside hottubs in the rain were so relaxing as well with mountain views in the distance . The morning breakfast again did not disappoint us as the quality ,mountain views were again so nice . If your traveling through the area or coming to ski revelstoke ....we for sure would love to come back and stay again ....well done BW Revelstoke !!! We could not have asked for more :)

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for such a glowing review. I'm so pleased to see that you had a comfortable, relaxing stay & that our staff, especially Tabitha, made you feel welcome. Our number one goal is to provide great customer service and we always appreciate hearing when we achieve that. We look forward to welcoming you back next time you're passing through Revelstoke.

"Could do better."

3
04/11/2015

This hotel is newish, clean and our king room was large, light and airy with a very comfortable bed. Unfortunately this is where the good news stops. It is situated out of town on an industrial complex alongside petrol stations on the edge of Highway 1. The obligatory railway track runs close by and provides constant noise night and day. There is nowhere near to eat unless McDonald's or Tim Hortons is your bag. Not to worry, the hotel says it lays on a courtesy bus into town to their affiliated restaurant 112 steakhouse and grill. No they don't. Not on Sunday's, Monday's and Tuesday's. So we were there on a Sunday night and despite being told by the check-in girl that it was running between 6-10 pm we duly arrived at the desk at 6pm only to be informed that it doesn't run on Sunday, Monday or Tuesday. Some staff training might be in order. The aircon in the room sounded like a 747 taking of but at least it drowned out the sound of the mile long trains running by. Breakfast was mediocre at best, a help yourself buffet, rubber eggs, cremated bacon etc.Coffee like dishwater etc. etc. Overall, the beat hotel in Revelstoke is because it's the only decent one in Revelstoke judging by all the others.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to provide us with your feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We make every effort to provide superior customer service. Your experience fell well below our standards. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Thank you again.

"For the area"

5
04/11/2015

This is one of the better hotels in this area, it may be a little more expensive but the quality of the beds, breakfast, cleanliness and train noise are way better then any other property in Revelstoke.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
We appreciate you taking the time to share your comments with us. I'm happy to see that you enjoyed your stay with us, and hope that we'll see you again soon.

"Great place to stay!"

5
02/11/2015

This hotel has everything you need for a wonderful stay! Clean, quiet room, and friendly staff. The breakfast was great! They even offered a free shuttle to a great restaurant/pub downtown where we had a great dinner.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for the wonderful review. I'm happy that our hotel and staff met your expectations during your stay, and that you were able to make use of our shuttle service to go downtown & enjoy a great meal. We look forward to seeing you again next time you're in Revelstoke. Thanks again.

"Very nice stay in Revelstoke"

5
02/11/2015

My wife and I stayed in this hotel for 2 nights during our trip to Western Canada for 2 nights in june 2015. The hotel is located a little bit outside of town, but it´s s only a 15 minute walk to "Downtown Revelstoke". The Trans Canada-Highway is only 400 meters away. Nice hotel, very clean. Guest-Laundry. Good variety of breakfast items - bagels, cereals, toast, ham and eggs, muffins. Enough tables in the breakfast-area for anyone. There are 4 Tesla loading stations on the parking lot.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you very much for sharing your experience with us. I am pleased to see that you had a comfortable stay with us, & that you enjoyed our great location & complimentary breakfast. I hope we'll see you again soon.

"Overnight stay while on cross-Canada road trip."

5
27/10/2015

Although this was a very new and well appointed hotel, and being a "Best Western Hotel Chain client and member, we did not stay in this hotel. For a hotel in the middle of nowhere, it was extremely pricey, and the front desk clerk was ("snotty"), cold and unfriendly, even though I mentioned that I was a hotel member and that I tried to stay only at Best Westerns on my 10,000 kilometer trips across Canada. Ended up in an affordable hotel next door for a quick 6 hour sleep before hitting the road again.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to share your experience with us. I apologize that you did not feel welcomed by our Front Desk Agent, & that you felt your loyalty to our brand was not appreciated. We pride ourselves on our great customer service and your experience was not up to our usual standards. We certainly appreciate you letting us know so that we can have the opportunity to address the problem.

"Hotel experience"

5
20/10/2015

Very nice accommodations and a short walk to a few of the local restaurants or even some nice hikes if you are in to that. Great fitness center downstairs with a hot tub close by, and has its own liquor store for all your needs from beer, wine and hard stuff. The beds are probably the best I have slept on very comfortable and the rooms are of a good size.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our hotel. It's always a pleasure to receive positive feedback about our rooms, location and comfortable beds. I hope we will have the pleasure of welcoming you back in the near future.

"Good value, very clean and modern"

4
19/10/2015

We enjoyed our stay in this hotel - modern, clean and comfortable. Very friendly staff and pretty good, serve yourself breakfast. Would definitely stay here again. Location is a bit off the highway and relatively quiet. Nice walk to a nearby park / river.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for your wonderful review. I'm always pleased to hear that our guests enjoyed their stay with us. We do put a lot of effort into keeping our rooms updated, clean, and comfortable and I'm glad that you choose to give us the opportunity to show you that. Thanks again for your comments, and we look forward to welcoming you back on your next visit to Revelstoke.

"Wonderful Hotel/Grt Bkfst"

5
16/10/2015

Have stayed at this hotel a number of times since it opened - probably the Top Best Western Plus hotel of any of them. Décor is modern, rooms are spacious, beds comfortable and their complimentary breakfast is beyond compare. They have set the bar extremely high with regards to free breakfast - have not stayed at any other hotel anywhere in Canada or US with a complimentary breakfast that can compete with this one.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your feedback with us. Our number one goal is to provide great customer service & a comfortable stay. It's always a pleasure to hear that we have succeeded. I will definitely pass on your remarks to our entire team, & especially to our breakfast staff. We look forward to seeing you again soon.

"Great hotel"

4
14/10/2015

Don't normally stop at Revelstoke on my travels but were travelling in a group and we decided to make a stop. This hotel had very friendly staff, rooms were clean and good size, and very quiet. We were on the top floor, maybe that was why the price was higher than I expected for Revelstoke in mid-October. Thanksgiving Monday, so some of the hotel amenities were closed. Breakfast the next morning was very good. Overall, excellent place to stay.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to share such great feedback. I'm happy to hear that you had a good experience in our hotel, & I will certainly pass on your positive feedback to our staff. I'm also pleased that your room met your expectations, and that you had a comfortable stay. I hope we'll see you again next time you're in our area.

"Would stay again"

5
13/10/2015

Hotel was clean and modern. Comfortable room, good breakfast included, friendly and helpful staff. Next time we find ourselves travelling this way we will stay here again. If you need a beer after a long day on the road there is a liquor store next door.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you so much for your positive feedback. It's always great to hear when someone enjoys their stay with us, and especially nice to hear that the staff made them feel welcome and comfortable. I'll let them know it was appreciated. Thanks again, and we look forward to seeing you again soon.

"Would stay here again."

5
09/10/2015

Clean, comfortable room. Hotel is only 2 or 3 years old. Staff are pleasant and obliging. Upon checking in, I found my room was still being cleaned - these things happen. The young man handled the situation perfectly and gave me an adjacent room to relax in while he completed his work. Self serve breakfast is a cut above the typical breakfast of this style.

"great room with view!"

5
09/10/2015

we arrived early and were able to get into our room which was great! It was a corner room with a corner window giving us views of two different mountains! Very beautiful! The room was clean and the bed was very comfortable!. The staff was very friendly. Breakfast was good with plenty of food available. Good value for the money. Would definitely stay here again.

"great value for money"

4
09/10/2015

Booked an executive king room. Room was large and spotlessly clean. Excellent value for money with a great breakfast included. It is a little bit away from the main street but they do offer a shuttle bus. We had our own car so no issue for us. Laundry on site was excellent. We are on a 6 week trip around Canada, so to have somewhere on site to do our laundry was great. We were on the top floor - level 4 and heard no noise. Would highly recommend if you need somewhere to stay in Revelstoke. Free wifi was good.

"Good hotel but outside the city"

3
01/10/2015

Nice hotel with good rooms. Very well located for travellers on one side but quite far away to the city center on the other side which means 30 minutes walking. They offer officially a shuttle service but this is finally running only on weekends which seems to be not really known by the own staff (as we asked for a shuttle, she confirmed for 7pm and at half 8 she "remembered " that the shuttle is not running on Tuesdays). Moreover it is very loud starting from 4.30 in the morning. Breakfast very basic.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure that our staff is always aware of changes to things like our shuttle service, and are not providing incorrect information. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"The Best"

5
27/09/2015

This Best Western was the very best of all the Best Westerns we have stayed in. Excellent Service, friendly staff and a great breakfast. Beds are the best and one of the cleanest hotels we have stayed in and we have stayed in a lot.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you so much for your positive feedback. It's always great to hear when someone enjoys their stay with us, and especially nice to hear that the staff has made them feel welcome and comfortable. I'll let them know it was appreciated. Thanks again, and we look forward to seeing you again soon.

"Perfect rest during a sightseeing tour of the Canadian Rockies"

4
27/09/2015

Not knowing how far we would get, we did not have a reservation. When Revelstoke became the obvious stopping point, we booked a room via TripAdvisor. There was clearly some kind of glitch as the site showed a lower price than the confirming emails. The front desk clerk was very nice and gave us the price we saw on line. The property is new and very well kept. Our room was good size, the beds just right and the bathroom sparkling. We took advantage of the very large lobby to sit and chat in the evening. The next morning we found the hot breakfast to be the best of the comp breakfasts we had all trip. The food was of high quality and hot. Yes the price is a little higher than other properties but worth it if you value a good night's rest.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for sharing your positive feedback with us. Providing a comfortable environment & great customer service is our number one goal and there is nothing better than achieving that. We are happy our hotel and staff met all your needs during your stay. I hope we'll see you again next time you're in Revelstoke.

"A good stop off on the way to Vancouver"

4
25/09/2015

Very friendly reception staff, a good room, clean & quiet. Ideal after a long road trip. Not much to look at in the town. Took the free shuttle bus into town to the restaurant (112) Breakfast was very basic, not much choice. Paper plates and plastic cutlery a real let down. Don't leave the table unattended, it will be cleared before you know it!!

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to share your experience with us. It's always a pleasure to receive positive feedback about the entire property. I'm not sure what you mean when you talk about paper plates in our breakfast area. We have quite a large breakfast selection, & definitely use china plates & proper silverware. You may have confused us with another property you stayed at, which I'm sure is an easy mistake to make when travelling. We hope to welcome you back soon. Thanks again.

"consistently good stop for travellers"

4
23/09/2015

Have used this hotel several times. A bit pricey (average value) but the service and amenities have been consistently good. It's comfortably off the highway so it's quiet. Lots of surface parking. We get a king bed room, the bed is very comfortable. There's a small liquor store off the lobby. Hot breakfast in the morning with a pleasant place to enjoy it. They offer a shuttle service to a steakhouse downtown. We'll stay there again.

Marie S, Front Office Manager at BEST WESTERN PLUS Revelstoke, responded to this review
Thank you for taking the time to review our hotel. I'm pleased to hear that we have provided a consistently comfortable stay with great service & amenities. I will certainly pass on your positive feedback to our team. We look forward to seeing you again soon.