My reservation and my points
Best Western Rewards
A Memorable Hotel Experience
A Memorable Hotel Experience
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Clean updated room. Quiet! Very kind and welcoming staff. One of the nicer BW I've stayed at!we were traveling and exhausted. A clean and comfortable place to rest was so welcome!! Tho we didn't use the pool per saw it was a pretty and restful oasis, situated by a bird aviary as well as a koi pond with the biggest healthiest fish I've seen!
This is a great location right off the freeway. The hotel staff was super friendly and helpful. There is a McDonald's, Del Taco, Applebees, Starbucks and gas stations at each corner of the hotel. The room we stayed in was so spacious for 4 of us. There was a large desk area and a bonus chair and ottomon. The beds were comfy and the staff is super friendly. The one thing that blew me away was something I've never seen at any BW or any hotel I've stayed at and it was the area full of beautiful bird and a koi pond. The pool was nice and kids said it was perfect temperature.
The room was clean, the bed was comfortable, and the staff was friendly and helpful. I will stay here again! I love the Coy Pond and the art work in this Hotel. This hotel is close to gas stations and restaurants. Awesome pool and the room had an awesome desk.
This is a bit older hotel as it still has carpets on the floor. Lately hotels are removing the old carpet as it has trapped who knows what over the years. It was comfortable, the accommodations were appropriate and clean and they allowed me to bring my standard poodle. (She had a bath before we came) .The staff that checked me in was very nice, professional and discreet (there was a gentleman behind me and when I was handed my key she showed me my room number and did not say it out loud). I did not partake of the swimming pool but I did see a bunch of people enjoying the cooling water (it has been over 100 degrees for several weeks and the cool off is appreciated!) The hotel was near to several restaurants so as a one night adventure it was great.
I have stayed at this property at least 10 times, most which were t night stays. for the first time, I have stayed at this property at least 10 time most of which were 2 nights. This trip I was given a room on the 2nd floor with no elevator. I did not appreciate having to lug my suit case up the stair nor the many times up & down the stairs. Then I was accused of only registering for one night, with printed evidence to the contrary. Not a good experience at all.
The Best Western Antelope Inn in Red Bluff is a great hotel to stay in. The rooms were very clean and well stocked. The breakfast provided fresh hot oatmeal versus instant. Scrambled eggs were offered every day, and bacon or sausage offered some days. We noticed that sausage or bacon were mixed in with potatoes, peppers and onions on other days. An assortment of breads, yogurt, applesauce and tea were provided. If person wanted decaf coffee, then they have to make their own using a provided 5-cup coffee maker, which is a little odd. Every day apples and mandarin oranges were offered, too. There is plenty of parking. A restaurant called the Rocking R is across the parking lot and is worth the price. We received a 10% discount when we told them we were staying at the Best Western. We definitely would stay here again.
On the positive side: the bed was comfortable. Other than that, this was the most unsatisfactory stay of our 10 day road-trip. It started at check-in. There were three individuals checking in when we arrived in the lobby, after 35 minutes it was finally our turn. It took over 15 minutes to check into a room we already had reserved. The clerk asked us personal & vehicle information we have never been asked before. Why? While my wife is handling this process, I decided it would be better to go unload the car. I grab the only available luggage cart, unload the car and return to the lobby, where I'm informed there is no elevator (or restrooms on the ground floor) in this hotel. Inconvenient, but I'm tired, let's go to our room and think about dinner. After lugging our bags upstairs, we enter the smallest, cramped hotel room I have ever been in. King Suite? Nope, don't think so. It's not the hotels fault that nearby restaurants are closed on Monday's, but maybe you could do something about the homeless working on their broke down cars and peering into customer cars in your parking lot?
Drove ten hours and couldn't wait to relax. Got here and we had to turn on the refrigerator. It was hot. Went to shower and the hot water was turned off. once we figured out we had to turn the water on under the sink found out the cold and hot waters In the sink were reversed. I'll let you know about the showers tomorrow. Sad day for some weary travelers.
My mother and I were in room 164 from Friday Feb. 16th to Tuesday Feb. 20th. My mother is disabled and very limited on what she can do. The staff and maintenance people were very helpful in getting us what we needed to make her stay more comfortable and manageable. I'd like to thank everyone for their kindness and help. You turned what could have been a very bad experience, into a great one. Thanks again !!!
this was a en route stop. On our way to Palm Springs. The check-in was prompt and efficient. However, we did not receive our membership package. The rooms were very roomy and the furniture was modern and up-to-date. The room was clean and well equipped. The facility has a Jim, but we did not use it. the breakfast is apple and buried with something for everyone. Parking was near and appeared secure
Best shower of the last 5 hotels I've stayed at. Bed was really good too. Loved the Koi pond and bird sanctuary a nice way to start your day. And the window cleaning clothes are a nice touch. Will definitely stay again.
The entire staff at this BW location is friendly and welcoming. The bathrooms and linens are very white and clean. Parking lot extremely well lit. McD's next door, Starbucks, BK & Appplebee's across the street. Another restaurant next door very good as well. A koi pond with big beautiful koi and a birdcage with sweet chirping birds. Rose bushes too!
This property is gorgeous very well kept and super clean rooms. All the staff is friendly and helpful. It's such a nice surprise to have the gorgeous koi pond to be by in the morning with my coffee relaxing. The breakfast was delicious very organized and clean. Definitely worth the stay!
Great location in Red Bluff. Food close, pool across from an Aviary and Koi pond. Super cool surprise. Location is really quite so sleep was nice, but the best was the mattresses, not plywood board-like here, really compfortable!
This hotel is close yo the freeway but you don't hear traffic noise. The staff is the best we have encountered though our travels. Rooms are clean, bed was very comfortable. Breakfast had many choices and was never allowed to go empty. Has swimming pool and fitness room. Also has Electric Vehicle charging for no cost.
I was happy with service they went above and beyond expectations, they were very helpful with whatever we needed and made sure there was anything else we may need they were there for us, The hotel was clean, quiet and I was not worried about my motorcycle through the night I felt very safe and secure there.
Our room was very clean and cozy. Everyone at the front desk was friendly and helpful. We even ended up extending our stay for a couple more days. It is a great area and very convenient for exploring Red Bluff.
We stayed here on July 27th. We had booked our room at least 3 weeks in advance. We added a request to be placed in a room that was away from obvious noise sources. We travel a lot and this request is usually accommodated happily. When we arrived, the gentleman explained that our room was literally right there--diagonal from the check in desk. One one side of the door was the vending machines, and the other side was the room where breakfast was served starting at 6. We were some of the first to check in that day (15 minutes after check in was allowed) and the parking lot was almost empty. I asked if there was any other room a bit farther away, and hopefully more quiet. He told us we would have to pay extra to have any other room in the hotel. He then proceeded to take my credit card but used a tissue to touch it, which was strange behavior. My wife and I had already driven 12 hours that day. We went into our room for an hour and after hearing how loud the vending machine was, we decided to go find another hotel. It was a waste of 130 dollars and maybe the worst hotel we have ever stepped inside both in terms of the room and also the treatment from the man who was working the counter. If there was no way to honor our request, why didn't a manger or someone contact us ahead of time, so that we could cancel and make other arrangements at a hotel that would be willing to honor this request. I would have even understood if we were checking in really late and most rooms were already taken, etc. As it was, we were left with no positive options. We had to lose our money and then spend a lot to book a hotel on the same evening, which made the price significantly higher. It was a really big disappointment and we will never book here again.
One of the EV Chargers was blocked by the hotel owner as he parked his vehicle in the EV charging space. He was also rude when questioned about his actions. Otherwise it was a good stay, but I am not inclined to return to this establishment.
This Best Western Antelope Inn and Suites provided a pleasant and comfortable accommodation for an overnight stay between Klamath Falls and San Jose. We would stay there again if we were ever in the area.
This was a clean, cozy place to stay while visiting friends in the area. Breakfast was standard cereal & waffles. This was end of a 2-week road trip.10 days of road trip, so I was a bit jaded by the time we stayed there. :-)
My room was not scheduled to be cleaned and either was my business partners, we were told that we just need to ask, we were planning on staying till end of July. Two days in and I get off from work and I have clean towels and garbage out, love that! But some of my face products were gone and everything I had in my room was gone through, my business partners medication had been gone through and all his stuff also, he didn't notice nothing gone. I have never had a bed experience like this in the 7 years of traveling for work. We told front desk and she said they would investigate . We left…
Enjoyed the check-in process and Elizabeth was very joyous and polite. Rooms were clean and amenities were what could be expected for the price. Breakfast was warm and a good variety for all family types (picky eaters). Saved us the trouble of loading the family in the van and trucking them to eat breakfast. Enjoyed the birds and fish “exhibits”… be sure to take the time to smell the roses… LITERALLY! They had several varieties which all had their unique scents. Divine!
Reservation was easy and we were able to use our BW Rewards points. Innkeeper was very courteous, helpful, and friendly. Our room was clean, clean ,clean and ours beds were very comfortable. We love the full breakfast!
I'm sure it was all my fault, because I left 3 full fuel cans in the back of my truck. Expecting them to be there the next day for my trip home. $100 in fuel, down the drain. One night. One night only. Typical California. Avoid this one.
Hotel right off the freeway. No noise, very quiet. Bed is so comfortable. Rooms are not huge but cozy, and create an atmosphere of good cozy sleep. Clean room and hotel. Would stay again. Bathroom small but very nice and who needs to walk across a giant room during the night to use it. Rooms are well designed for ease and comfort.
Love this place, unique suite room layout, great breakfast, love the bird cage and koi! The toilet and shower were in a separate room, makeup area with counter and sink also separate, and desk with rolling chair around the corner. Tv was an upgrade, and channel selection good and easy to navigate.
This BW advertises itself as "pet friendly". I suggest they change their ad to read "pet tolerant". This hotel did not meet my expectations by comparison with any other BW I've stayed at. The exact wording on their website is "We are pet friendly and allow up to two dogs in a rented room. The size limit for any one dog shall be 80 pounds. Other pet types (e.g. cats) may be allowed upon the hotel's approval prior to arrival. The pet friendly rate is $ 30 per day with a $150 per week maximum." I interpret that as "per room" not "per pet". $30 is the most I've been charged at a BW on a per room basis. Since they allow up to two dogs per room, and advertise that the pet rate is $30 per day, it stands to reason that a customer expects the rate to be as written. $60 per night at a hotel of this caliber is excessive. Secondly, their pet policy requires that you sign a document "PET RULES" that states in addition to the typical, pets must be on leash, etc.....that you are responsible for any repair costs AND LOSS OF BUSINESS. Had it not been so late, at this point I would've left on principle. Loss of business? Seriously? That suggests that they could take a room out of service to ... for instance...change carpet.....and you would not only be responsible for carpet, but for the loss of income for the time the room couldn't be booked. I guess I'll start traveling w/ a purple light that detects pet stains, because any room designated "pet friendly" has likely had an indiscretion by a previous pet, and in this case it could be costly to someone who has well behaved/trained pets. Be aware that the pet walk (i.e. strip of grass) is at the farthest point across the parking lot...not convenient at all. By contrast, the BW I stayed at the previous night in Idaho, gave us a welcome bag for our dogs, with treats, etc., and the pet rate of $20 per day as noted on their website, was in fact, $20 total for both dogs. The pet relief area was very close and there was no document w/ excessive threatening language. In the future, I will stay at the nearby Best Western Plus Hilltop Inn where the pet rate per room is $30 per night for up to 2 pets (as noted on their website and verified today), The rooms are recently remodeled and staff is friendly. The basic room rate is a little more, but the bottom line will be less for a nicer room.
We found this location to be a very comfortable stop on our way home. The room was clean and comfortable. The breakfast has a wide variety of offerings. The dining area area was clean. This is also a pet friendly location for a small fee.
From the moment I walked in the door at this Best Western every aspect of my four-day stay was a pleasure. The staff was friendly and helpful, taking whatever time necessary to assure that everything was too-notch. The food in the breakfast room was always fresh and well-stocked. The room itself was immaculately clean and was maintained that way throughout the three-hour window that breakfast was available. In addition, I had numerous interactions with three staff members in particular (Mandi, Mitzie, and Elizabeth) with whom I had enjoyable conversations. I highly recommend this Best Western, which, by the way, is very reasonably priced.
The room was very clean and comfy, the bathroom was clean and had plenty of towels, but the air conditioner needs to be overhauled or replaced as it was very noisy every time it came on, and woke me up several times.
Very poor internet. Cell service is blocked by the mountains so internet is a must. TV fuzz on all channels. Pool was open only 10 to 10. With ck out at 11 & children in the pool all afternoon after ck in there was no time for adult swimming. Breakfast was very poor. Won't stay here again.
We have spent years staying at the Best Western in Red Bluff on our way South and North to visit family in California. The hotel is clean and updated, the staff are so friendly and helpful that you feel as if you've gone back in time, and the pool is simply charming. Where else can you enjoy a clean saline pool that features both a beautiful coy pond and a large bird sanctuary full of finch, parrot, parakeet, and more who are so accustomed to people that they approach you to say hi and chirp wonderful bird song to enjoy? Red Bluff is also a charming little town to explore in your free time. The Best Western at Red Bluff will be our constant stay for years to come!
I booked a hotel last minute. I was waiting at a rest area about 10 minutes away when I decided to call and check for any availabilities just for the night. Thankfully a room was available. We got checked in very quickly. The room was clean as well. I'm glad we stayed for the night.
Love when you book on-line with Best Western and they are running their special promotions. Always can get the best deal this way. The room looked the same as pictured on the site. Huge king bed suite, great lighting (they all worked/no missing light bulbs), plenty of mirrors. Hot breakfast served from 6-9 which is okay BUT it's better when it's until 9:30/10 am. If you want to stay at a great, priced hotel in the Red Bluff, CA area, close to the Southwest entrance of Lassen Volcanic National Park I highly recommend staying here.
Clean rooms. Good breakfast with outdoor and indoor tables & chairs. Helpful staff. Close to freeway exit, but not bothered by freeway noise. Fun fish pond and bird atrium with parakeets and finches next to the swimming pool to entertain children.
Just a five minute walk to everything you need. The manager and staff were extremely helpful and friendly. I was traveling with my 19u American Legion baseball team that included 18 players and four coaches. The staff was amazing! They worked with us when I originally made the reservation and many days between until the time we arrived. Any changes I needed they made immediately and kept it low stress.
Our room was clean, quiet, and comfortable, and we had a decent night's sleep. That is the best thing I can say about our stay at this hotel. The rest of our experience was average to below average. Our check-in took close to 25 minutes (even though we were the only people checking in at the time) as we were treated rudely by the older lady at the front desk. I stay at dozens of hotels each year, and I have not been treated so disrespectfully in any of them like I was here. They have no elevators, so if you have any heavy luggage or ambulatory issues you will need to hope there are first floor rooms still available upon arrival. Lastly, we left a phone charger in our room. It was an expensive one so I called to see if it had been found by housekeeping. I understand that leaving the charger was totally on us, but the person I talked to on the phone promised a call back after talking with housekeeping...and I never received that call. The room was fine, but there are a lot of hotels in the area that have nice rooms. With all that we experienced, we will choose another hotel when we return to the area.
Besides the great room with ALL you could want, makeup table AND desk and all the usual items you like in your room plus it looked newly remodeled, the breakfast was very good with choices of hot and cold food and the grounds include a water feature with Koi Fish and a huge Aviary with lots of birds! Kids will enjoy both! A very enjoyable experience!
Love this little place! In a time when no one cares anymore in hospitality this place is a breath of fresh air! Such pride in ownership and the service they give that it restores my faith that hospitality does still exist!
Room was neat and clean however it was really small for 2 queen bed and there was no elevator, not a big deal if u r not carrying so many stuff. Breakfast was not good and breakfast area was very small and congested. Hotel lobby gives feelings of small Motel.
Clean hotel in a good location. Close to the freeway without the freeway noise. Walking distance to restaurants and Starbucks. They have a cute Koi pond and bird aviary that gives you something to see and do above and beyond the ordinary. They were serving a full hot breakfast, but didn't have the execution dialed in well yet.
My husband and I have made this a regular stop along I-5 because it is clean, kept up well, and reasonably priced. Although the pool is not heated, the pool area is relaxing, with tables for a quick take-out meal. Bonus: There is a section of the grounds with a dozen fragrant rose bushes and a large bird cage with parakeets and finches.
Great hotel. The staff was incredibly friendly and helpful. Check in was very very quick. The room was nicely appointed with new beds, a decent television, a place for my kids to color and sit and plenty of room to move around and put our luggage away. The showers are fantastic. Seriously, I've used a lot, A LOT of hotel showers and these are some of the best. Mostly because they have actual water pressure and a decent shower head. There's also a hot breakfast that's not half bad. Highly recommend.
If I could give a zero, I would… Last night I made a mistake and accidentally booked the wrong night. I booked the room at 11:30 PM for the night and check out the next day. I woke up and saw an email asking if I enjoyed my say. It was less than 8 hours from when I booked and I called them immediately. I explained my issue and asked if there was any way I could move my date, since clearly I did not show up last night or get some sort of refund/resolution. The front office clerk said that she would have to ask management. I get a call shortly after telling me that because if their 24 hour cancellation policy, they cannot help me. Again I wasn't asking for a full refund but some help, since I am now out $300. Basically the answer was no. I'm not sure if this location is great or if the room is splendid. What I do know is that this establishment is willing to take $300 from someone without any thought. Except for the inconvenience of having to rebook me, they did not have to clean the room again, replenished shampoo or help me at the front desk. This Best Western was not willing to help someone who is now out of $300. I guess you want to help this owner making money by taking for others with no work by all means stay but if you want to stay with helpful people, then try someplace else… this establishment is not honest kind people. Again I was willing to take any amount just wanted to recoup some of my $300.
Stayed here one night while traveling through town. Check in was quick and the lady at the front desk was quite friendly and knowledgeable. The rooms were very clean and the bed was very comfortable. I will definitely come back.
The front desk was excellent and the breakfast was hot and tasty. I would definitely recommend this hotel for an overnight stay. The highway was a little loud but we slept anyway. I am not a pet owner but am happy that pets are allowed and the hotel is still very tidy.
Great Hotel, and you can charge your EV while staying there, For free if a Tesla or you have an adapter to J1772. Decent breakfast, could be better if added some Vegan options. Rooms are decent. Stafff are friendly.
This property is well located, with extra amenities like an outdoor aviary with many different kinds of birds, a Coy Pond, and an aquarium with beautiful fish in the lobby. Breakfast area too small for number of people present, & only one hot breakfast item besides ONE "Make Your Own Waffle" maker. Would have been better to eat at nearby McDonalds, but they only had drive thru.
Stayed one night in July during massive forest fires and were charged for smoking in the room which did not occur. Attempts to resolve this matter were met with arrogance and disrespect. Avoid this place...
This is easy to find off the I-5. There are dedicated pull throughs for people who are towing boats or cars. There are 2 well-marked pet areas that have dispensers and places to dispose of the used bags, so it's very clean. They had a dedicated station out front with windshield cleaner and towels, which came in handy. Our room was spacious and well-maintained. The front desk recommended the Rockin R restaurant next door and it was delicious. Plus 10% off with room key.
My family of 4 had to evacuate from the monument fire to my grandmothers in redding. Then when the fawn fire started we all had to evacuate from her home with all of our animals. This best western was so helpful and amazing. We showed up with 3 vehicles and a huge motorhome had room for everything. I would so recommend and look forward to going back when i can. Oh and they had a great hot breakfast as well. Which helped keep the kids happy and saved us money.
I go on a fishing trip a few times a year and after finding this place a few years ago, I dont stay anywhere else. the price is good, the rooms are clean and comfortable and it is in a good location. I highly recommend this location!
From the outset, we were presented with an understaffed front desk--took 15 minutes to check-in. Room had no glasses...NONE. Paper cups were provided for the extra TERRIBLE COFFEE. Difficult to set temperature (thermostat). The seat height of the toilet was ridiculous, maybe 12 inches above the floor --good luck to any person attempting to rise from this commode. Our final analysis was that this hotel-motel was a catastrophe for $169 (including taxes). Such a price demands real-glass glasses, front-desk service and better information for even finding this location.
One night stay on a multi-day trip. The hotel seemed clean. Loud people with a radio at the pool. Room carpet looked dingy. Small room with a big dig, pet area too far away in the heat. Unfortunately, pet owners were not picking up after their pets and their were several "bombs" needing attention. Otherwise quiet, fridge + microwave worked.
Exceeded our expectations. Bird aviary and the coy pond were a nice surprise. Rooms were updated clean with a good layout. Unique shutters on the windows(I want them). It was anextremely hot summer day Restaurant nearby was also great.
I made reservations online for this hotel. Upon arrival I was greeted by a friendly clerk and given a first floor room as requested. The room was small and reminded me of a inside room on a cruise ship. The room was clean and had all the amenities including a microwave. The past few Best Westerns I had stayed at didn't have a microwave. in the room. My only complaint was the breakfast they offered. Because of the covid they were offering a to go bag filled with various food items. Unlike the other BW's most of the food they offered was not prepackaged by a commercial vendor. They're offering must have been packaged by them on premises because the containers had plastic lift off tops that weren't sealed. You had no way of knowing who or what precautions that were used to package the food.
Fraudulent , Absolute crooks! They charged me for a pet that did NOT exsist! These people are crooks! To charge your credit card for something that doesn't exsist is fraud! I have turned them In and will be following up! I was a Best Western rewards member for many years will not be returning to any Best Western again! To charge me a pet fee for my service dog is illegal!
Clean, friendly, convenient, great pool, I travel alone and felt safe, I love the Koi pond and the lovely bird aviary, just a wonderful hotel experience. The owners and front desk staff are always there and very responsive to all guests needs. I highly recommend this property.
Thought the pictures looked amazing but it did not live up to our expectations. Not bad. Clean room but a bit run down. Front desk staff are very friendly and helpful. To go breakfast had some very tasty oranges and staff were very accommodating.
They have two Tesla chargers. One was occupied by a gasoline powered car. The hotel said they couldn't identify the owner. It stayed there all afternoon and night. We prefer to charge our Tesla at the hotel if possible. If you do too, this is not the place to stay.
By far the best hotel in Red Bluff! Elizabeth and Elaina at the front desk are super welcoming and helpful. There's a tall guy with a beard who offered to help us carry in our luggage (I think he's the maintenance manager). Locally owned and operated, the management seems to care. The lobby and the rooms are modern and clean. Grab and Go breakfast is nice, however there's Rockin' R Restaurant next door and Applebee's across the street. The pool was closed due to Covid, but they have made some major upgrades to the pool area and adjacent outdoor walkways... I think the pool opens soon. This BW is located right off I-5 and super close to the fairgrounds. We'll definitely stay here again! Thank you.
We loved the Best Western in Red Bluff! It was quiet, clean and out room was super comfy! We had an in room refrigerator, microwave and small coffee maker(not a Keurig). The staff was amazing too! We were surprised by the beautiful Koi pond and bird Avery!!
Clean. Comfortable. Quiet AC/heater. Cool amenities like charging cords for any kind of device. HDMI cord on the tv to plug in a DVD player, game system, etc. Hot water and good water pressure. Would stay again.
This hotel exceeded our expectations for cleanest & friendly staff. For those of you who require an elevator this isn't your place. Unless you are able to obtain a room on the ground floor.restaurants are near by, fwy exceed is right around the corner. As well as gas stations
From check in to check out we had a great experience, definitely up to the level I expect from a Best Western property. Both the hotel and grounds were super clean. Loved the large bird cage filled with a wide variety of small birds and I can't recall ever seeing such large koi in any pond as we saw there. Our room from the beds to the shower was perfect (if I have a complaint it is over the Xfinity TV service. Quite difficult to operate.). The room was clean and comfortable, I wanted to bring the bed home with me. We ordered out for dinner from Domino's. The office sent him to our room so I didn't have to wait in the office. Everyone except for the same group using the pool we're wearing mask and socially distancing. Because of COVID breakfast was light, not the usual Best Western, but I do not blame the hotel for that. So, yes, I would most definitely stay here again!
We had a great stay. the room was very clean. The grounds are beautiful. I would highly recommend this hotel. Very easy to find off the freeway. They Koi and birds are an extra bonus. We did not use the pool, but it looked very nice. I would advise bringing your own pillow. the pillows were not very good
My Aunt and I stayed at this Best Western for a family visit, and it was very disappointing. First off there is NO ELEVATOR, and we stayed on the 2nd floor. I am not one to complain, but I just have to share this. We stayed 3 nights, and each day we would find different things that were dirty, and soiled. The blanket up in the closet was crusty, and had a huge brown stain on it...did not want to know what that was, yuk! There was 1 kleenex in the box, the Toilet paper roll had less then 1/4 roll in the holder, do you not know motel etiquette? There was a brown stain on the shower curtain, unsure what that was and I don't want to think about what it could of been. The top cover on the bed had several small brown stains on it. There was shipping tape stuck to the ceiling in several spots, and on the light fixture, so unsure what kind of party was held in the room...ugh! There was mold under the rim of the bathroom sink, that was disgusting. The place was outdated and was not clean. I would not recommend this place to anyone, and we paid a good price for it. We definitely will stay elsewhere next time.
DO NOT stay here if you take Covid-19 at all seriously. The mask mandate is not enforced here so you will be walking in narrow hallways close to unmasked people. The front-desk worker was kind but did not have a mask on, even when she was wandering the halls away from her desk. There was a large pool party happening with at least 30 people so they have no system for social distancing at the pool (other places we stayed had a sign-up system). About 80% of guests were in the lobby without masks on when checking in. In the end, the culture of this place is a lack of care or adjustments to a pandemic, which is incredibly disrespectful and unsafe (especially to those guests with health conditions).
We stayed here over Fourth of July weekend during COVID and the entire staff went above and beyond to be friendly and helpful. We brought bikes with us and the manager offered to let us keep them in a bike room so as not to cramp our space. Everything was clean, the room/hotel was quiet (though busy!). Would definitely stay again
Booked this hotel through Fido. Super expensive plus they charge $30 per night per dog for ZERO amenities-not even a simple Costco dog biscuit. The “dog area” is a corner in the parking lot that had no grass and was full of garbage and cigarette butts-definitely not cleaned on a regular basis. Rooms were small and noisy, showers didn't drain, you can hear EVERYTHING from the surrounding rooms. Overall, not worth $195 bucks for one night 2 adults/2 dogs.
Wonderful people, clean, friendly, beautiful grounds, rooms very nice! Thank you for a great stay! The koe pond and rise garden were impeccable. Thus far the nicest Best Western during this trip!!!!!!
Stopped here because BW are pet friendly even though they charge $30 a night for my dog, usually pay $15-$20 a night with a $100 limit. I have never been charged for 2 dogs but I was in for a surprise as when I received my receipt via email I saw where at the bottom of the bill they charged for 2nd pet $30 X 3. I paid $180 for 3 nights for my 2 dogs and was never told they charged per pet as had I known this I would not have stopped here. I have stayed at BW over 150 nights since November 2018 because they are pet and motorcycle friendly but this one was a rip off for pets. I paid $180 for my dogs and was told to keep them off all furniture and there was absolutely nothing in the room for the dogs, no beds, no treats nothing. If you have pets this is not the place to stay.
This motel is tucked in off the street. You can still hear some freeway noise but not enough to keep you awake. It was very clean and comfortable. All the staff were very helpful and friendly. We plan to stay there again.
I stayed here on the way through the area several years ago and found this to be a comfortable place to stay, so thought I would try it again. It is an older hotel but has been updated since I last stayed here. My room had new carpet and furniture, which gave it a newer feel. It is a basic Best Western with their standard breakfast.
All they had left was a king suite. It was fine. The extra is a small couch and coffee table. The bed mattress wasn't the best. Needs to be replaced. Breakfast was good. Biscuits & gravy, scrambled eggs, juice. Good choices. The Koi pond and parakeet cage is interesting. We'd stayed here years ago. Their staff is always nice.
The beds are uncomfortable... the linens were all wrinkled when we turned down the beds... only to find pubic hair and dirt smudges on the sheets. The (clearly old) linens were changed only to reveal 2 pillow cases smudged with makeup. I reached out to management twice and have never received a call or email. Don't stay here.
We found the professional and frendly manner the staff had in meeting our needs was perfect. They made sure we had an accessable bathroom for my mother to be able to use and the room was easy to get to. There was no noise problems or issues with the key cards and the beds were very comfortable..
We stayed at BW Antelope Inn in Red Bluff after visiting Lassen National Volcanic Park. The hotel is located off I-5 and on highway 36 access road to the park. Hotel staff are very welcoming. Check in and check out are fast. Two Tesla chargers (40 amp) on property. Clean rooms, AC, mini refrigerators, microwave, coffee pot, comfortable beds, flat screen TV, Wifi, and hot breakfast. See koi pond and parakeet cage. Use staircase to rooms; no elevators.
Other than a few minor housekeeping issues; our stay was a good one. Staff was very pleasant and breakfast was good. The breakfast room is a tad smaller than most BW's I've stayed at, but workable. Elizabeth at the front desk upon check-out was very pleasant and apologetic for the housekeeping shortfalls. We would stay here again if the needed while traveling.
Late check in staff lacked customer service skills. Perhaps not his fault, he seemed overworked, red-eyed, and removed. Other than a disappointing arrival, the room was adequate and clean. We choose BW because many of their properties are dog friendly. This one charged for each dog.
I usuallly can count on certain things from Best Western. Mainly a very nice bed with crisp clean linens. This is not up to the standard. The breakfast was okay for the construction crews. I passed it by.
We always stay at the Antelope Inn when visiting Red Bluff. Clean and quiet, close to plenty of restaurants, and a good value. Helpful, friendly staff and never a problem. The included breakfast options are not great, but adequate.
Stayed here 2 nights for our trip to Lassen Vocanic Park. It was a clean hotel, nice clean pool. Breakfast is standard with eggs, oatmeal, pastries. We just wish the room could be little bit bigger and elevator to second floor.
Very basic Best Western motel. All amenities mediocre even though motel was refurbished. No elevator. Staff at reception just doing the job unreluctantly. Restaurants nearby, other accommodation options as well...
Motel was clean and well-kept; staff was very friendly and helpful. Has two Tesla destination chargers and level 2 and 3 EV chargers are across the parking lot. Next to fast food — and that's the only negative here, the lack of easy accessibility to better-quality food.
The first few hotels we tried to reserve had no availability. Best Western had a room, so we reserved it. Upon entering, our room was very warm. There is no air conditioning or even a fan in the room we had. We figured it was due to the sun shining in. We opened the windows to try to cool the room. The highway noise is loud (as expected), but the ocean view was really nice and was the sunset was incredible. After returning from dinner at Madeline's (go somewhere else), our room was still hot. I discovered that the electric heater was turned on to the low setting! Once the heater was turned off and the sun had set, the room started to cool down. Breakfast was very basic. Beware of the liquid scrambled eggs. If you're lactose intolerant, you have no other option. They don't offer hard boiled eggs. We ended up going to Cafe One, which was really good. Our room was clean, but needs to be updated. For the price paid, it's not a great value, but knowing what I know now, I would stay again in a pinch.
great place nice at check in great breakfast great pool bird area so kool pool so nice room so clean it is so great here stay here not in corning love the room set up so clean nice so great here stop here wearth it
We stayed here the night before we drove on the Mount Lassen Scenic Highway. This was a great location for it since the drive was about 45 minutes and it was all scenic between Red Bluff and the official Mount Lassen visitor center at Kohm Yah Ma Nee.
A welcome retreat from the long drive. This hotel was reasonably priced, right off the I-5, easy to find, we enjoyed a very comfortable bed, a nice little pool, a bird aviary (surprise) and breakfast with many choices ... lovely! Ready to hit the road feeling rested!
Front desk clerk, November was very helpful and efficient. Room clean and well decorated. It was very hot out and room air con was great. Entire premises clean. Far better than the holiday inn in redding where I stayed a few days previously I WILL STAY in red bluff best western again. Easy on and off freeway
Quick, random selection for an overnight stop on the way from Bend, OR to LA was a pleasant surprise. Very helpful friendly staff, clean, fast internet, pet friendly and 100% No Smoking. Highly recommend!
This motel is highly recommended. Clean room, good complete breakfast, modern work out room and looks to be pet friendly. Several good restaurants in the area and recommend Carlitos down the street. Easy access off and on Hwy 5 and visible as you drive by.
While not a "BW Plus", this establishment should be ! The the rooms have recently been completely remodeled in very comfortable decor. The only exception to a perfect place to stay is the lack of an elevator to reach the second floor. The staff staring at the desk were all kind and helpful to our every need. A perfect place to stay when visiting this part of California
The service was wonderful, we were greeted when we walked into the door and although no issues arose during our stay I am quite certain that the staff would've resolved any issues quickly. The staff was kind, the room was excellent, clean, quiet & the pool was perfect. The only thing we would recommend is that the staff leave the the A/C units on a relatively decent temperature... our room was hot when we checked in and it took the A/C nearly 4 hours to get it down to a cold temp.
This is our second time staying here and it is always clean and spotless! The desk staff is more than welcoming and takes care of any requests we have! This is our go to motel for Red Bluff! We love the amenities, and the fact there are several places to eat close by.
We were on our way to Canada and needed a place for a night. The hotels in town were low budget, the types of places you see off an interstate. This Best Western had updated, the rooms had nice furnishings. The room and hotel and outdoor areas were very clean. In the room there was good water pressure for showering, comfortable bed and large tv. I would recommend it. More than adequate for an overnight stop.
We stayed in Oroville the night before at a very expensive, rodent infested and stinky dive. The next day we visited family in Red Bluff and checked into this gem. Red Bluff is close to all the points.of interest in Tehama/Shasta region. If you are looking for affordable, quiet, plus VERY clean, modern and friendly staff, this is the place to stay!
If I need to stay in Red Bluff CA again I'll be staying at the Best Western. Friendly staff, nice atmosphere, koi fish pond, nice art on walls. The night was quiet and I slept well through the night. Very nice breakfast included in the price.
We would have appreciated being notified of the $30 pet fee when we booked our room (direct thru them so they did not have to pay a Travelocity, etc. booking fee) or even when we checked in with our miniature Dachshund in hand. But no, they decided to charge our VISA with out us knowing about it. In addition, the breakfast they offer was terrible. Mushy scrambled eggs, cheap pastries and do it yourself waffles. Really - Cost us $163 to stay one night. You decide, but I won't be back.
Hotel was clean and updated. Lots of outlets and charging stations! Beds were comfortable. Cute pool and koi pond. Breakfast was the usual fare..waffles, cereal, oatmeal, scrambled "eggs", hard boiled eggs , yogurt, juice etc
We stopped in Red Bluff on a road trip and selected the best hotel we could find on TripAdvisor. We drove past it twice before locating the driveway. It was a tiny room, remodeled with ikea-styled built-ins. Everything was clean. We thought the riverside location would mean ambiance, but it was just dirt outside our window. I liked the plantation shutters, as they shut out all light. The linens were threadbare -- sheets we could read through, towels we'd have relegated to the car washing bin at home. I am not sure we could have done better in this captive market, but I was disappointed to pay well over $100 for this truck stop experience. Did I mention that it was clean? And it was quiet.
We have stayed at this best western before and this is the first time we've encountered such an extraordinary fee for our pets. They charged us $60 for two small dogs per night. The front desk said that that was recommended by corporate. Other best westerns in the area charge $10-$20 a night. This little shabby best western is making a huge profit off of other people's pets. There should be a standard rate so people aren't surprised by a $60 bill. This is the last time I'll be staying at this Best Western. There's a lot of competition in the area.
We didn't arrive until 1:40am. The sheets and pillows were piled on a nightstand. The blanket (complete with stain) and bedspread were balled up on the chair. The bolo pillow was on the floor under the desk. The night desk clerk had to come in to make the bed. We also pointed out to her the rip in the chair seat. She said she'd note that so we wouldn't get charged for it. The room hadn't been vacuumed. The waste paper baskets had been emptied but the plastic bags hadn't been put in. We did have clean towels. The room had been renovated last year and looked good. However, there is clearly a disconnect with housekeeping. We were given a 10% discount which considering our expectations for a Best Western really wasn't enough.
The room was clean but extremely old. A tiny vanity and sink was butted up to the door frame where you entered the room. There was no towel rack at all there or hand towels or face clothes. They were all in the adjoining room where the tub and toilet are. If someone is in there and you want to wash your hands, etc., there is nothing there to dry your hands. Very very inconvenient. Basically, the only good thing I can say about this hotel is that it is close to I-5 and is quiet. It is expensive for what you get.
I enjoyed the at home feeling of the fish pond with the largest koi fish I have ever seen, an aviary but was covered up for the winter and an aquarium. Breakfast was really good with some special touches.
The room was larger than other Best Westerns we have stayed at, the koi pond was cool and if you like birds there is an aviary with budgies, that was an interesting find. We would stay there again, if going that way.
Friendly staff, The staff was very friendly and I would stay here again. Breakfast was good and room was mostly clean. My only complaint and the reason for losing one star was there was a dirty towel hanging on the back of the door in the bathroom which I can understand if the door is open and the maid might have missed it. Also there was someone parked in the electric vehicle spot where you would normally charge a car and when I asked the front desk to see if they could move the non-electric vehicle or ask the guest because they do collect license plates they informed me it was the general managers who had gone home for the evening. So I was unable to charge my electric vehicle. If I received an apology I would have given this place five stars but I was not reached out to.
The staff at this hotel are outstanding. Front desk was super friendly and helpfu making check-in easy. The woman running the breakfast room in the morning was also excellent. She kept thinks perfectly clean and well supplied. Breakfast had a good selection including scrambled eggs, sausage, waffles, cereal, yogurt and cinnamon buns. As for the hotel itself, the rooms had been updated. The bathtub and toilet were old school but the counters, floors and tub surround were updated. There was an electrical outlet hub on the bedside table. The room was clean. Unfortunately we found the bed to be very, very firm and the pillows were quite flat. Maybe good for some, but we didn't find them comfortable. When we arrived someone had dropped what appeared to be potato chip crumbs all through the stairwell and upstairs hallway. They were still there in the morning. This hotel is conveniently located to the I5 but still managed to be fairly quiet. There are several fast food restaurants in the immediate area as well as a family style restaurant in the same parking lot.
When staying here the service was great, friendly people, perfect location. The pictures online do not compare though, it makes the dining area look big but it's not. The breakfast was not very good not was there a variety of food Overall I would still stay here
I always enjoy staying at Best Westerns during Travel and on that I enjoy very much is the Red Bluff Best Western on travel to Oregon. I have a crew of 41 service Techs and when possible call a gathering in which ever town I am in. My Teams service the Public in home improvements to help make things as best possible for our customers, this is truly what I have encountered with the entire Staff of the Red Bluff Best Western Hotel and Suites. Thank you
Very professional management and outstanding Staff... The service is very responsive and polite... The rooms are clean the eating area is clean, At this place you truly get service with a smile!!! The supportiveness this staff had for the fire victims was warm hearted nurturing, and very gracious...
Enjoyable stay in Red Bluff. The staff seemed very supportive to evacuees from Camp Fire--we are tourists so based on our observation. Braekfast was enjoyable and we felt that we and our dog were made to feel welcome.Kudos again for caring response to evacuees who appeared in shock.
This Best Western was kept up very nice. The rooms were very clean and comfortable. My wife and I would stay again. Very close to shopping and to a RV Park where my wifes sister was staying. We were able to visit her there. The hotel is located real close to the exit of the I-5 Freeway.
Just stayed one night and it was very nice. Very clean rooms, nice woman at reception with helpful dinner ideas and a pretty good breakfast with eggs, sausage, waffles, cereal and other items. Perfect stool before going to Lassens Volcanic park.
We stayed here for one night. It's right off the freeway and surprisingly quiet. The desk clerk was friendly, fun, and competent. Our room was nice, fairly modern with plenty of room for the two of us. Usual fridge, microwave, coffee maker, etc in room. Looks like it was recently upgraded/remodeled. I was unable to connect my device to the wifi and not only did the front desk provide the wifi access code upon registration, they also hand out a tech support phone number. I called and the guy on the other end was stellar. He got my device connected and I asked him why it didn't connect like it used to. He explained it to me and then walked me through the steps in the settings to change my setting so in future I can connect. Above and beyond service. Hotel security wifi has changed recently and he expertly explained it to me. We would definitely stay here again. It is worth the extra dollars for a nice quiet location, comfortable, clean room, and a parking lot that feels safe.
We've never had a bad experience in all the times we've stayed here. The staff was courteous, helpful, pleasant and friendly. The remodel was a pleasant surprise. This will not be our last visit to this property!
Had a reservation at another hotel, it was horrible! Called Best Western @ 10pm and got a room right away. Destiny stayed after her shift to welcome us! Great room! We'll be back! Loved the Koi pond and aviary! No outside noise! Liked the amenities in the room. Only complaint was the window covering let to much light in at night! The breakfast was good!
Very good hotel with modern rooms. One tip if you stay in this hotel is, the TV, Microwave and Fridge is installed in one wall unit. We could not get the TV to work so called the receptionist who came to the room to help. We discovered the electrician who wired the room up wired this unit to the bed side lighting circuit. So we had to switch the bedside light switch on the wall to get things to work. (the bedside lights can be turn off individually)
I will never stay in Redding again, when traveling through the Central Valley, after the late August weekend I spent in this unexpected little gem. It is hard to tell from photographs that it is a motel with an original look and feel that appears to be well-loved by its owners. There is no shortage of good people in Redding, but the hotels there have too many customers to care about treating guests as individuals. Destiny — that really is her name — went out of her way to meet my need for a room as close as possible to my car, and welcomed me with the quiet pride of someone born and bred in this town where people seem to ‘try harder,' in the competition for customers with the big(ger) city a half-hour drive to the north. A front office manager from a faraway country — I think her name was Jayu — was notably gracious, though firm in her insistence that she could not give me a late checkout because of the many firefighter guests rotating in and out on an early clock. As she and everyone else had gone out of their way to make me comfortable, I could see that she truly would have been more flexible in different circumstances. The well-designed desk and office chair in my room were a gift, as I had work to do. Leaving on Monday morning, I was impressed by the vigorous cleaning of the swimming pool, and by a smiling housekeeper who — like Destiny — seemed to be a Red Bluff native. Being looked after by a mixture of ultra-local and exotic staff members working well together is unusual for this area — in my experience — and was most enjoyable. I looked for antelope, but did not see any.
The beds are very comfy & the rooms are clean. We had 2 rooms booked & both were wonderful. The staff is very helpful, we needed a few towels & we had them within minutes of asking for them. Loved the birds & fish, was such a nice touch. The pool is very inviting. Breakfast was what you would expect from Best Western so we weren't disappointed at the many options available. Overall I would say this is one of the best places we stayed on our trip. Will stay again.
Clean and updated rooms with plenty of space. The beds though, very firm and not all comfortable. Pool was nice, no hot tub. They have a great koi pond and several birds which was fun. Nice breakfast with varies items. My biggest issue and why I didn't give 5 stars is because of the smoking. There are signs everywhere that it's a smoke free hotel but.. guests don't follow the rules and they aren't enforced. In the area by the pool, pond, and birds sat the smokers multiple times during our stay and we were there for about 12 hours. We had to walk through it to get to our car and continental breakfast. That was irritating. I'm not sure I would stay again. There are other hotels priced similarly in the area that I would probably try before booking here again mostly because of the beds. Staff was very friendly and helpful. Several resturants nearby. Easy access to freeway.
Had the pleasure of staying at this hotel for approximately three weeks. The staff was wonderful; very helpful & patient. Shout out to Front Desk Staff, Destiny, Elizabeth, Sally, Lisa, & November; Rayna, Breakfast Room, Jose, & Jay, Manager. Rooms were very comfortable & clean. Had free full breakfast. Location very convenient to I-5. Would highly recommend this hotel.
The room was super clean and bed was very comfortable. I found the staff friendly and helpful. They offer a complimentary breakfast which is the standard food stuff. It's nothing special but will get you through to lunch. The hotel is close to lots of other food choices and a Starbucks in walking distance, should you choose to skip the complimentary offerings at the hotel. I will definitely stay here again.
We were in the area to visit family and found this BW convenient to I-5. The bed was so comfortable that we slept through the free breakfasts all three mornings. Fortunately there is a great restaurant, the Rocking R, right out the door. When we visit family again we will stay here. Very nice front desk staff.
This place is not what I expected. I was expecting something less extravagant, and exceeding my exceptions. the staff was awesome, the hotel lobby is amazing, and the pool is awesome too. They have birds which I didn't expect to see, and so refreshing to see. There is a pond with tropical fish in it. I just love it! So cool, and would highly recommend. this was a great find for me and if I come back to the area, would definitely stay again.
Driving home from So Cal to Oregon, this hotel did the job. It was new, clean, New, smelled good, New and friendly. I even liked the provided shower soaps and shampoos in the dispenser. Sometimes that can be worrisome and just the optics alone of a dispenser vs travel sized soaps can be a turn off. My only complaint was the a/c. The unit was very loud. It was so hot you had to have it on. Other than that, great value.
The aviary has more than a dozen exotically-colored and active birds, the 7 foot deep black-bottom (appears bottomless) pond has Koi fish larger than we'd ever seen before, and (always important) the room was clean, comfortable and quiet. We and our dogs enjoyed evening and mornings strolls in the nearby quiet neighborhood with shade trees. A Raley's Grocery just across the Sacramento River and South down Main St, is like a food museum, with anything and everything a foodie would want. The next day we were refreshed and ready for the National Park.
We were very pleased with this Best Western Inn, the staff was not only very helpful they were friendly as well. We passed through a torrent of insects on our way to Red Bluff, stopping to clean the windshield twice. When we arrived at the hotel they had a "bug cleaning" set up right outside the door that consisted of bug cleaner and rags! What a concept, recognize an issue around their area and provided a solution. The rooms were clean from top to bottom, comfortable beds, and the bathroom was spotless. The breakfast array of food was beyond what we expected, and was warm, well prepared and tasted delectable. The koi pond was fun to see and provide some relaxation time as well. The facility has a pool as well and it appeared to be in wonderful shape. Do not hesitate, book your room here and you will be one happy camper.
My sister and I spent 2 nights at the Best Western Antelope Inn and were very impressed. It has recently been updated and was so clean and inviting. It even has a Koi pond! The pool, grounds and "aviary" were well kept. Their breakfast was a breakfast and not just a roll and coffee. The staff was really friendly and right there with help and suggestions on restaurants, directions etc. The room was spacious and quiet, with comfortable beds, fridge, micro, and even a cubby for putting on makeup or doing hair. Will definitely stay here when in the area again.
We were arriving late evening & needed a place to find food, the people at the hotel were so helpful in guiding us to a great restaurant close by, just before it closed. The room was nice, bed comfortable. It was a warm evening so we took time enjoy the landscaping, cage of many different chirping birds & a pool with lots of colorful Koi fish. It was easy check in & check out after a very nice complimentary breakfast to start our day. Would highly recommend it, just so relaxing after being on the road for 29 days on our way home to Seattle.
ok, the motel is a bit older than some in town but the staff at the front desk are very personable and friendly! we stayed for only one night on a trip last week but we will return to Red Bluff and I anticipate staying at Antelope Inn again! they are replacing some carpeting on the second floor so there was a bit of noise during the day but it wasn't bad and stopped long before bedtime! the koi pond was a joy to check out and the pool was very popular during the afternoon!.
We recently spent one night at the Best Western Antelope Inn and had a very nice stay. This hotel is very nice; the grounds are pretty and well maintained. There is a beautiful fish pond and a huge cage with lots of birds....very nice. The location is good; close many restaurants. They are pet friendly and there are two nice grassy pet areas on the property. We had a standard king room which was nicely furnished with a chair, desk, microwave and refrigerator. The room was plenty large enough, very clean and the bed was comfortable. The customer service is great at this hotel. The breakfast was very good with a large variety. We had a great visit and I highly recommend this Best Western when visiting the Red Bluff area
I would highly recommend this motel. The atmosphere is lovely, roses and landscaping all around, a koi pond with fountain that greets you as you come in the back door to rooms (and an aviary!). The outdoor pool was beautiful and pool area inviting, with chairs and tables, where people lingered into the evening... very pleasant. Good for dogs. Staff kind and helpful. Best breakfast we had on trip. This is a winner!
Great property, friendly helpful staff. Grounds and rooms clean and well kept. Mornings feel like home when you walk down the hall to breakfast room smelling like fresh cooked waffles. Amazing Koi pond. Walking distance to two sit down restaurants, fast food, gas stations, and coffee.
The hotel is clean, close to all things Red Bluff. My family was visiting Red Bluff for the Rodeo weekend, third weekend in April. I booked the room months in advance because I know its busy. I used Hotels.com, which has a book now, pay later feature. I use this feature to allow flexibility to cancel, and find a cheaper room due to the amount of traveling I do. This feature allows, NO PAYMENT UNTIL CHECK IN. On the long drive to Red Bluff, at approx 10:30 a.m. my bank alerted me that Best Western had gotten an authorization on my card. No worries at the time, because I planned to use a different card upon check in, and expected the hold to be released on this card. Clerk was flustered, when I asked about this, she called, I assume the owner/mang, and was told this was possible, however hold would have to be released by the Bank. Which everyone knows wouldn't be until Monday evening, because banks are closed, after hours on Saturdays. I asked why they authorized this prior to check in, and was told that's the policy "for this weekend. Accepted that situation. She then asked for my card again for check in. Asked me to slide it through the machine, and I specifically asked "you are not charging my card again, correct?" "no, this is just to promise to pay, was the answer. Within seconds, another alert from the bank. This second hold resulted in over 650.00 being held, on my checking account for a very busy weekend. I knew it wasn't her fault, however, she had no reason for this. I was told I would be contacted by the owner. Drove home on Monday, I heard nothing. I followed up on Tuesday. Bank still had one hold (for the hotel cost) and other hold, like I suspected, fell off Monday night. My complaint was not with the hotel, however the owner, in so many words, said, I should have used another card, and that basically I should have been aware of their policy. And continued to tell me that rooms get booked for Rodeo weekend, and that lots of cards are declined, thus the need for a pre authorization. What would have happened if my card was declined, prior to check in? Would they have given my room away? I am blessed that I had another source of funds, however what about the client that don't? Manager was apologetic in regards to not calling me back, but was not working towards resolution. Unfortunately, I wont be staying here again, and after contacting Best Western customer service, and receiving no response, am writing this review. One thing that has been changed, is that on the hotel website, as it now lists this disclaimer regarding the right to pre-authorize, under the manager news section. So I guess that is a plus! Moral of the story, do not use a debit card for booking, on a busy weekend, through a third party website, and get your card charged early, and at check in. Message to the manager, it would have been nice to talk to you on the phone, instead of by email. I am positive that you have a beautiful hotel, and I am sure it gets busy on Rodeo weekend. But remember, it takes one mismanaged interaction to change things. "I am sorry, you are right, we should have it posted, what can we do for you, would have been good enough". But it was my fault, according to you, that I used my debit card to secure the room. Not good client relations at all.
Love the hotel and try and stay at Best Western Always unless I have to travel with my dog which is most of the time but because of the pet fee I usually don't stay there I travel 3 weekends a month staying in hotels and wish that i could just stay at Best Western Hotels. The rooms are always clean and staff is helpful.
Nice room and staff, need to clarify the service dog situation though, i would heartily recommend this property any time someone had a question, great location beds are comfy , nice and quiet ,parking needs to be more in line with rooms available though.
We have always felt welcome here,accompanied by our afghan hound and towing our 24' sailboat on the long trip south from Canada. On our return this time, old age and a silent illness caught up with our hound.The staff responded with a swift referral to the best emergency veterinary hospital.They showed us and our pet such kindness, which we will never forget. Rooms are not vast, but very well kept. We had everything we needed--and breakfast is always well stocked. Attention is paid to guests' requests and needs here too. But the best part of this hotel is its people. We will surely return next year.
I am a frequent Best Western guest due to my work territory and their rewards system. This hotel in Red Bluff was very easy access to the I-5 highway. It was also clean and comfortable. I would stay at this location again.
This hotel was great. The staff was helpful and caring when we pulled in close to 11pm. The room was clean, comfortable, and quiet. We had a great night's sleep that was desperately needed after having our worst hotel experience the night before in Roseville/Sacramento. The hotel has a bit of a theme that I wasn't so sure about when we arrived but when I got a better look in the morning I liked the hotel even more. There is a wonderful koi pond with huge Koi and an avery filled with birds. The lobby decor made sense in the morning when I could properly see the hotel. It was a wonderful place to relax and feel calm and serene. We enjoyed the breakfast in the morning and took a few minutes to appreciate the grounds. It was wonderful to see the roses blooming as well as the fish and the birds.
Clean, updated, great customer service. Really liked the charging hub in the room. Easy off and on access to freeway but not too close to be bothered by noise. Staff very helpful and pleasant. Overall a great stay.
We stayed here for 3 night as we fished a few different spots in the area. We were very comfortable our whole stay. We had to dry our clothes one day because we fished all day in the rain and we were going fishing the next morning and need our outer clothes dried. The staff was very helpful as well. I would recommend this as a great place to stay.
We stayed at this hotel for the first time and will definitely be back. They recently remodeled the rooms and lobby and did a great job. The rooms were nicely appointed with fresh choices and very comfortable. East on and off I-5. Great restaurant next door and good breakfast buffet in hotel.
Seemed to be an older motel but the room we stayed in was recently remodeled. After a five hour drive coming home from vacation I was a bit disappointed to find I was upstairs with no elevator. The mattress was a bit hard for our comfort.
Great room and very comfortable...nice hotel in a great location just off the I-5...room was very clean and reasonably priced. Restaurants are nearby...very quiet room in a small town, nice pool and bird area.
Enjoyed this nicely remodeled property. Outside was attractive and included an aviary and koi pond. Rooms are clean, well appointed and great bedding, very comfy sleep. Front desk staff extremely helpful. I skipped breakfast, but the area looked very nice.
Best Economy Hotel in Red Bluff! Great locations to restaurants, walking trails, and the Sacramento River Wild Life Area. Staff was friendly and the hotel was clean and well taken care of! Pets are welcome! Swimming pool was refreshing!
Had never actually been in Red Bluff, off of the interstate, and had no idea about where to stay. Jumped on Trip advisor and found this hotel. We got a nice ground floor room, not far from the pool area. ...and speaking of the pool area, it was a nice surprise to find the bird cage there. Parakeets...hundreds of them (it seemed), in a giant cage/room, overlooking the pool area. Lucky them! The pool is small, but the pool area is tropical, and inviting. There is a koi pond back there, too. The hotel was clean, and our room smelled like oranges. VERY orangy. That's fine. I'd rather smell that them some other nasty smells! The room was small, but well appointed. We had plantations shutters on the windows (which is always a classy touch, in my book). Our room window faced the west, and there was a draw with a slough running through it, and I was a little concerned that "peepers" might hang out there at night, but the grounds were well lit! There seemed to be a lot of people staying at the hotel for work. Blue collar guys. They didn't make a peep! Because of the workers, the parking lot filled up quickly, but other than that, we had a very nice stay! Check in staff was friendly, and we got check in QUICK! Would definitely stay there again!
The hotel looks like it has gone through an upgrade recently. However, they still insist on providing cheap, plastic glasses in the room, which cheapens the whole experience. The location is excellent for a traveller.
Nice rooms. They have been recently remodeled and are done quite well! Looks like “IKEA “ type of furniture but a lot of thought went into the layout. Building and grounds are nice, plenty charging stations for eCars and checkout the really cool koi pond!! Great location and easy access! Exit 649, Red Bluff
Nice property. Room was nice and comfortable and I thought a great value for the location. My only big concern was the internet. Never worked. At all. only help was to call some 800 Number for support but they were useless. But that aside I would recommend the property as they also allow pets in the room and I like that. Also the restaurant next store served good food and they gave a discount to you if you were staying at the property. Last, the breakfast was not to bad . Not gourmet but at least there was a variety
Very nice quiet hotel off of highway. Being renovated but redone rooms are very nice and modern Being short, I appreciated the height of sink, but tall people might find it a bit low. Good breakfast and very nice friendly staff
We spent three nights at this location recently. Room was small, but served its purpose. We have a Sleep Number bed at home and that was really all that was lacking here - but that is just our personal preference. Staff was very nice and attentive. Will stay here again on future trips to see family in the area.
Driving all day and made last minute decision to stop. BW usually reliable so stopped here. It provided what I needed after I got the front desk person to stop talking. Fumbled her way through check in. Blamed the computer. Surprisingly quiet. Very clean but outdated. Springy bed. Koi and bird displays. Interesting but would rather have newer mattress
The room was clean and modern. The exterior of the hotel was clean. The lobby was clean. The staff was friendly and helpful. There's easy access to food places, downtown and easy access to the freeway. I would recommend this place to anyone that is visiting the Red Bluff area.
This is a great hotel, and the recent remodel has made it well worth the money. Friendly staff, clean and comfortable. This is our regular stay when ever in Red Bluff. We will definitely stay here again for Thanksgiving in town with family, if not sooner.
Great parking for large vehicles. Rooms were clean, property was beautiful. The mattress was past it's prime so was lumpy and uncomfortable. Overall was a good spot for a night's sleep. Easy in easy out.
Very accommodating staff. Nice facilities which are almost finished being updated. Koi pond and aviary are well maintained and enjoyable, especially if you have children. Nice exercise room. Breakfast area clean and had many choices. Missed out on oatmeal. Was not busy at hotel so only one person maintaining breakfast area and front desk at the same time.
The room was comfortable, it had a very professional look to it. The breafast was good. I wish the pool was more Indoor/outdoor. If it was heated during Winter time it would be great. I would definately stay again.
We were in town visiting a friend. The room was nice and clean. Checkin staff was very friendly and helpful. Very nice room for the price. The breakfast was nice and hot with a good assortment. Nice location
The Upgraded room & decor at the Hotel was very appealing. The breakfast was also very Good. I didn't expect hot Food like burritos to be available for breakfast. Good value for the Business traveler who is looking for a clean room. The location also has several restaurants close by. This hotel also allows pets
Excellent experience will stay with you again on our next visit. great breakfast. Clean rooms and property. Tree and shrub trimming while we were there so some unexpected noise. Realize this was a seasonal activity that is necessary to keep the property neat and tidy on the exterior. Will stay here again on our next visit
Room could have been cleaner, my dog found crunchy snacks under the bed and I found someone's garbage. There is no elevator so if you have heavy luggage it's not good. Room was quiet but I am not sure if I will chose this motel again.
Not sure why they call this a Best Western "plus"; it was as basic as a Best Western can be. As is typical for an I-5 corridor hotel, it is right off of I-5, and for us it was a good option since we were able to bring our dogs. However, the room was quite small for 2 dogs and 2 people (with luggage) and the view of the parking lot left a bit to be desired. It was also quite noisy (truckers slamming doors at 5 AM as they were leaving; guests returning and talking loudly in corridors at midnight - which, of course made our dogs bard). I would have liked some access to the outside for our pups; we had to walk them through the hallway to get them outside. Bed was comfortable. Lighting in the room was quite bright, Breakfast was just like any other "breakfast included" motel. Value for money was quite good.
Owner very rude and loud. Treats guest and her employees bad. Bathroom had ants. Breakfast was lacking fresh fruits, only had apples. Fairly new furniture in room but was totally metal looking futuristic in a western town.
Best western antelope inn. Is the BEST I Do apologize. For my little dog slipping out of her leash the internet is much better then the last time we stayed Breakfast. Delicious as usual beds are soooo comfortable your the best Lisa thank you best western for the best stay
This rooms in this motel were great...decor was great, beds were comfy, and very clean. The room had plenty of plugs and a selection of electronic power device cords for all your needs. Our room had a microwave and a refrigerator. The pool area was beautiful and quite inviting...there is a koi pond and an aviary. A fitness room is available. A hot breakfast is served in the morning...waffles, sausage and eggs. However, the eggs were rather unappetizing...the were made from that infamous scrambled egg mix restaurants use, baked, and then cut into brownie-like squares...I passed on the eggs! The only problem I encountered was the noise from the freeway outside...our room was on the side that faced the freeway and the noise came right through the window. I would suggest to anyone booking a room to ask for a room on the other side
The room was offered at an affordable price, staff was helpful. The bed was a little hard for my preference, but the rest of the room was fine. The internet was fast. We enjoyed the breakfast, a variety of items were offered. I prefer having liquid coffee creamers or half and half to the powdered offerings.
I have stayed in four-star hotels that were not as friendly, as comfortable, nor as affordable as this Best Western. I was impressed with every staff member I encountered as well as the amenities in the room, such as refrigerator, coffee maker, and microwave. In addition, those four-star hotels charged an arm and a leg for overnight parking. I have stayed at this motel in the past, and I was also very impressed with the remodel of the facility, from a new workout center and an enlarged breakfast area. I would recommend the Antelope Inn & Suites in Red Bluff to everyone.
Great value! We stay at the BW Antelope Inn a couple of times a year. It's freeway-adjacent, but quiet. The owner obviously takes pride in this property. It is very well maintained and clean. The pool area is great and the koi pond an aviary are fun. The grounds are filled with rose bushes and parking is good. We love that it is pet-friendly and includes breakfast. A perfect stop for travelers!
This is the best hotel/motel of any at which we have stayed in recent memory. Exceptionally clean, well-equipped, and well-furnished room. Everything we look for in a place to stay while traveling. Comfortable bed. Good work desk. Excellent wifi, reading light for each side of the bed, very well set up bathroom. We happened into this place by accident because of a road closure. We'll definitely be back whenever we are in the area!
Friendly, helpful front desk staff. Comfortable room nicely decorated, with convenient amenities like lounge chair and ottoman and padded headboard. Good lighting, plenty of surfaces. Nice bath with separate sink area, bathmat, grab bar, thick towels, products in dispensers rather than wasteful little bottles. Had recycling bin. Quiet location yet convenient to freeway and restaurants. Great breakfast with many hot and cold options. Indoor and outdoor tables.
Older motel, but clean, quiet and very affordable. At check in Crystal pointed us to a good restaurant. We were having car engine problems...she said right up the hill is an AutoZone store and that they were open on Sunday night...they solved the problem.
The hotel was great! Rooms were clean, modern, the beds and pillows were very comfortable, and they included a multi-charging hub on the nightstand for easy charging of all our devices. The restaurant next door gave a discount for hotel guests. Breakfast was fine- nothing extraordinary, but good. I would definitely stay at this hotel again if I were in the area.
Lovely rooms, hotel staff was pleasant upon arrival and departure but need to train on problem handing especially over the phone. Pillow sheets were also dirty upon arrival. Most likely won't be staying there again.
Room: Very Clean; Decent sized; Has a small desk; Microwave in room Wifi: Free wifi... Speed was alright Bedding: Very very comfortable Bathroom: Clean; Soap dispensers (very convenient) Breakfast: We didnt end up eating Very close to the freeway
A very nice and quiet and comfortable place to spend the night. The staff was helpful in getting us checked in even though we didn't have a reservation. The breakfast was good and hot with a wide variety of quality food items.
All was ok, everything worked, food close by brkfst was good staff good. Please note fellow travelers it does NOT have a elevator. If you have luggage that you have to lug upstairs get a room on the ground level. They should have built the facility with an elevator in each building.
We were completely satisfied with our room and the hotel. The only thing that was different was that there was a strong orange smell in the room. Possibly to offset the smoky atmosphere from the fires in the area? I'm not sure.
We stayed for one night . It's convenient in every way. The rooms are spotless, comfortable bed etc, all that you need. But the best bit for us was the laundry services ( that wasn't advertised online ) which was a god send after travelling for a few days and running out of clean clothes. I sat by the pool while I did my laundry ! The staff were very helpful with any queries we had. Breakfast was just what we would want, there is something for everyone. Oh and not forgetting the diner next door. Excellent home cooked food at realistic prices. It shuts at 9 pm though.
The location is very convenient and easy to find. There is a family restaurant next door that provides good food at a good price. Staff is friendly and helpful. The room is clean, modern, and conveniently equipped with more than adequate charging outlet for gidgets. Wi-Fi is easy to use and works well. The breakfast is good. Service is good.
Convenient to the freeway, this BestWestern was well run. The rooms were clean, and had a design for travel that was very well done. Plenty of storage hangers, thoughtful design for convenience: separate dressing areas and mirrors and a seat to do hair and makeup. Well thought out design of room.
I really loved this hotel. It is a bit difficult to find because it is behind the Chevron Station, but the hotel is clean and close to the 5 Freeway. There is plenty of free parking and they have a small fitness center. There is an awesome swimming pool, with colorful tiles. The outdoor area also has a aviary of parakeets and a Koi pond. My room was quiet and it came with a fridge and microwave. I like the fact that they are environmentally conscious and there is free coffee and breakfast.
Very modern decor that felt a bit 'cool' for our tastes but the room was exceptionally well appointed with sitting area, desk, vanity desk etc. Above average in this area. The breakfast is typical BW fair with the addition of a few items. Overall it was a good stop.
Best Westerns in general have decent rooms, breakfasts, and fitness rooms. Many have pools. A friend and I took a road trip for 8 days. We chose Best Western for 7 of those nights. The prices were good, the accommodations clean, and the staffs at all 7 were friendly and accommodating. While this might not be a great choice if you are looking for romance or luxury, it is a great choice for road tripping alone or with your family or friends.
It was a very nice room. Appreciated having a small kitchenette, and an additional sofa. Room was very clean, well equipped amenities. Very nice staff. Would definitely stay here again if I go through Red Bluff.
Room was spacious and clean (save for a water bottle that wasn't ours underneath the TV stand). Lots of outlets!! Comfy beds. Staff at the desk were very nice. Internet might have been spotty, though. Had a certificate issue. Regardless, I'll be staying at more Best Westerns after this stay! Very impressed. Great find after a long journey on the 5 freeway.
The staff was kind and professional. The hotel was clean. Our only con was that the bed was very uncomfortable. It was to hard and felt cheap. The breakfast wasn't great (we don't eat cereals and that sort of stuff). Apples were the only available fruit. While there was a notice that gluten-free items were available upon request, when we inquired as to gluten free bread, it wasn't available or the person didn't understand...not sure which.
Came around midnight and hotel clerk Cordero was courteous and upbeat. He even went outside to help us locate parking since it was so late and the lot was full close to the registration. Note that the parking lot is large and we located a spot although we walked a short distance. It felt good after the long drive. We went down for breakfast in the early morning and saw our friend Cordero. He opened the breakfast room a little early since we wanted to be on our way. Overall, clean rooms and great customer service made for although a short but excellent stay.
Great Staff, Maintenance Personal all over the place, and pretty good Breakfast! Although this Complex is older, during our stay, numerous renovations were in-progress, paint, fixtures, etc...the units air conditioner was...ICE COLD! Parking lot very well lit, and was spotless, no trash or garbage laying around. Some friends stayed on the other side of the highway, at approx. the same price, one breakfast consisted of a Granola Bar, a mini-apple, and a warm COSTCO Water, this was worth it /R TBerg Silverdale WA
As per usual for BW, the staff was wonderful and the breakfast convenient. The pool really stood out for traveling with kids, it's shallower and much better for playing and not so chilly. They made it easy to travel with our dog, too.
Even though the temp was over 105 degrees the AC was not on in the room. When turned on, it smelled of mold. AC did not work well and it took a long time for the room to cool down. The front desk person was annoyingly long-winded asking for every detail about my car even though the lot was 1/4 full. I asked her for a room on the east side of the building so it would be cooler. My room was on the west. I asked for quiet, she put me next to the staircase. Breakfast was awful. I am a BW Diamond and travel weekly. I would drive an extra hundred miles not to stay here again.
Stayed in ADA room with advertised walk-in ADA shower in bathroom. That was the only good thing about the room! the room was extremely small and would not accommodate two people plus a wheelchair/walker. The room had only one chair, which was at a desk located under the television. The only seating was the bed. To use the closet, you had to open the doors outward and it was located at the foot of the bed. Couldn't use it if you was in a wheelchair. The breakfast area was too crowded for wheelchair use and the counters where too high to reach if in a wheelchair. The hotel is not ADA Compatable!
This 18 year old facility has been remodeled in a modern style and with expert taste. The room was realling functional and beautifully appointed. The excellence of the breakfast served kept pace with all the rest the lodging had to offer.
We stayed here for only one night. When we got there to check in, it was 10 pm, and we check-out early in the morning. So we didn't stay long. We had breakfast there. It was like all other BW hotels, so nothing to complaint about . The staffs were nice . The room was clean. Overall it was nice stay.
Hotel staff was excellent (Exceptionally friendly and courteous - I'm sorry I can't remember her name but she defused a situation between myself with an exceptionally rude guest and asked over the two days I was there with my brother about how the rooms were etc. ), room was clean, and the included breakfast was great. If I really HAD to post a disparaging comment it would be that the pillows were a bit too firm for my liking, but sure as hell not enough to keep me from returning if I was in the area again. Great hotel.
We recently stayed here for two nights while attending a family memorial service in town. I usually stay in a BW when making last minute reservations because they are usually pretty consistent. This was no different. We were happy with the room and facility. The pool we great since it was 100+ degrees both days we were there. We utilized the pool a lot. The continental breakfast was the usual that every other BW seems to have – cereals, oatmeal, waffle, yogurt, etc. If we are in Red Bluff again, we would definitely stay here for another visit. Easy to get to and right off the freeway. No complaints.
Pleasant & professional staff. Allowed us to use breakfast room so the 4 of us could play cards for a couple of hours, since it was so noisy in the pool area where we would have preferred...lots of disrespectful, rude, noisy children. The room was clean and comfortable even with 2 queen beds. The Aviary and Koi Pond was lovely. Everything worked well.
Well, my stay in my room was perfect; experience outside the room was very disappointing. I will return and give them another chance because between Santa Barbara and Oregon, this is the half way point for a good hotel. I am sure there are others probably better a little further away, but I like on and off the freeway.
We were headed to Olympic National Park in Washington and stayed here for one night. The room was very clean and nicely decorated. Breakfast was tasty! We were downstairs and we did not hear any noise from upstairs. Internet was good. The room was a little overpriced but we will stay here again.
We were visiting Lassen National Park and the closer hotels were booked or had marginal reviews. This hotel was close to the freeway and maybe an hour from Lassen, but we liked the restaurant choices there as well (M&M was terrific.) Best Western is a steady bet and it was just as good as other Best Westerns.
Not a good review from me. It was an okay hotel. No elevator. And for someone who needs a downstairs room it was hard getting up the stairs. To me it looked like a rundown hotel that Best Western took and tried to refurbish. To my way of thinking it was not a Best Western Plus hotel. I've stayed in many Plus Best Westerns & they are worth the price.
Stayed here one night - check in was easy and the front desk was awesome - made sure everything was good in our room and that we knew what services/amenities were available. The room looks newly decorated and was very nice. Bed was super comfy, along with a good selection of pillows. The pool felt great and there are plenty of places to eat and a gas station at the driveway. The koi pond and avairy were really neat too. The restaurant next door was a great place to eat! Only complaint was the breakfast (eggs were burned on the bottom and the sausages underdone) and the not very good in-room or at the dining room coffee (flavor not very good). Even so, would definitely return to this BW on future trips.
We wanted a place to recharge after a long drive. Antelope Inn fit the bill. Newly redecorated room. We were impressed with the breakfast. they had actual cooked cereal, not just add hot water. Desk clerk gave us ideas about things to do in the area. We'll stay there again, definitely recommend.
Although there are less expensive options in the city, this is the best one and still incredibly reasonable. Very clean and great amenities. After a 9 hour drive, this was a breath of fresh air! We'll be back!
My friend and I have stayed here last month we had a lovely experience staff was all very kind willing to go out of their way to make us feel at home we had such a great time we decided to visit again the next visit wasn't so great front desk auditor Lisa was quite rude, Elizabeth tried to put us in a room with 1 double bed for the both of us what's that all about...
Best hotel we have stayed in based on value and cleanliness. Spacious room in the suite included standard desk, comfy chair with ottoman and a corner vanity sitting area. Hot Buffet breakfast included Egg/Sausage breakfast burrito, Hot oatmeal, waffle maker, and the other standard breakfast fare. Small workout room and decent sized swimming pool. The freeway overpass is visible in the distance, but not too much disturbing freeway noise. The lobby, parking area, room, ice/machine were clean. Laundry machines are available too! Local restaurants nearby--friendly and yummy eats.Worth the extra 45 minute drive after visiting Chico and stopover before hitting Lassen Park.
Very small rooms and a high pet fee. Out of line with other Best Westerns, especially given the location. Great if you are traveling without pets. Convenient access to the freeway and ample pet area with grass at the edge of the property.
This was our second visit to this Best Western, it's a perfect stopping point if you're traveling to Oregon. The front office staff was very friendly and professional. The rooms was clean and spacious.
Associates that care, updated clean room, comfortable beds and furnishings including a desk with nice additions hot breakfast apt size refrigerator, Koi Pond, Avery, pool, Great access to highway. for travelers
The hotel was recently renovated and had all new furniture. The parking lot was easily accessible and well lit. They even had parking for electric vehicles, to charge overnight. The staff was friendly and helpful. The pool was clean. The room was clean and fresh. The hotel was easy to find and in a good area.
staff was friendly and courteous,best western antelope inn is updated there hotel lobby looks great. best western also updated the rooms great color scheme for the walls new tv, vanity two end tables and new Lighting. Breakfast staff friendly coffee,eggs,sausage,waffles,a good way to start the day.
I was really happy with our stay at the Best Western Antelope Inn & Suites in Red Bluff, CA. My wife and I were on our way home from a business trip and stayed one night there. The hotel looks like any other Best Western on the outside but on the inside it is really nice. They had just completely remodeled it a couple of months before our stay and they did a really good job. The furniture, bed and overall decor was very nice and looked brand new still. There was a nice, big, brand new RCA flat screen TV on the wall that had full satellite service with many channels. Most hotels go with the minimum TV size and service, but not this one. Clearly the owner of this hotel had it's guests comfort in mind when they remodeled. On top of that there was a very nice woman behind the counter when we checked in who was a breath of fresh air. She was fast, efficient and gave us the EXACT type of room we requested with our notes during the reservation process.
On our trip to Oregon, we stopped in Red Bluff for the night. The temperature was 107 degrees, but our room was a cool 72! Our stay was great and we did not want to leave and go back out into the 90 degree weather at 7 in the morning.
Been over a month on the road with my wife. Stopped here as a stepping stone to Redwood. Much nicer room than most any BW we've ever stayed at, and Sally at the front desk staff was superb. Great place to recharge and be comfortable.
My husband and I checked in and were given a very nice king room which is clean and newly updated. My review is for Sally, the person who checked us in. Aside from her warm and welcoming personality, she went above and beyond in terms of customer service. We have been traveling cross country for over a month and this is the first time we were impressed enough to write a review based upon good service. Sally is the epitome of hospitality. This establishment is fortunate to have her.
My husband and I stopped here on a road trip to San Francisco. After a eleven hour drive it was a wonderful place to relax for the night. The staff was friendly and prompt, the room was very clean and the breakfast very good. The bed was a little soft for my taste, but considering all the positives: location, cleanliness, quiet, nearby restaurants and services, the bed was a minor issue. We will stay there again, as we make this trip frequently.
Hotel was clean and the room was very comfortable. The breakfast was very good. The hotel offered ev charging and a very good location near the freeway. There where restaurants within walking distance.
This is a fairly new property, nicely done. The rooms are very small, but well equipped and very clean. Front desk staff were most helpful. The bird aviary was fun to visit, and there are several restaurants in easy walking distance.
This hotel is very personable and courteous and helped me with all my needs for my 86 year old mother. They have an aviary and carp pond that is very restful to look at. The pool is a nice size for a family. Although I do not have an electric car the hotel had 2 hook-ups.The breakfast area was bright and cheery with a large variety of choices.
I wouldn't exactly call this a Best Western Plus. Having stayed at BW Plus in the past, I expected to have a few extras that go along with the Plus. Nothing noted. Lady that checked us in didn't seem to be enjoying her job and acted like it was an imposition to answer some questions. Wanted to talk about having just returned from her trip to the coast. Usually the bedding is a little more upgraded and a bit more attention paid to comfort. Overall found it kind of dated. Bathroom was right at entrance of room. When trying to use the very small bathroom, I had to hide every time husband left or entered the room. Dog friendly, but pet area is not close by. A hike across the parking lot (it is very large) when there is plenty of grassy area adjacent to hotel. Last but not least....Someone is controlling the air conditioning other than yourself. Sometime during the night, the room became unbearably hot. Spoke to other guests that morning and they had the same complaint. Hallways and lobby followed suit. If you like to sweat, this place is right up your alley.
Needing some reno. Tiny bathroom was right in front of the entry door. A/C unit was on its last leg. Rooms very hot. Beds were very springy. Long, long walk to the dog area. Disappointed. Overall not up to a Best Western Plus standards.
We stopped here on the way from Seattle to SF Bay area. Adjacent to I-5. Everything went well, the rooms clean and comfortable, everything working. The staff were very helpful. Good restaurant next door. For the price, this hotel can't be beat.
Excellent staff at check in and check out, very helpful. Room amenities were very good, plenty of plug ins plus a charging station for any device, Apple or Android. Quiet but not far from freeway. Restaurant on site.
You can always count on Best Western to have clean rooms and premises. The employees are friendly and courteous. The beds are comfortable and the food is delicious. If there is any problem, it is taken care of efficiently and post haste. Best Western is my go to place when on the road because of the aforementioned and I know I'm safe.
Real cooked oatmeal was good; a treat. An aviary and a koi pond are unusual, and a pleasant diversion in an otherwise normal chain motel. Staff was pleasant, overall quiet enough. We would stay here again. But I wish there were a way to prop the doors open!
Conveniently located to rodeo grounds, restaurants, and grocery stores to stock up on drinks. Just a quick trip over the river into historic and quaint downtown Red Bluff for shopping. Loved our stay!
considering i was rerouted 500+ miles outta my way because of a landslide blocking hwy 101 south i was most sastisfied in finding a comfortable room at a decent price and the food was just an added bonus
My mother and I enjoyed a one night stay here while passing through Red Bluff. It was a nice stay. The room we had had recently been redecorated. It wasn't swimming weather, but the pool looked crystal clean and very inviting. The breakfast was wonderful, and the breakfast room was nice and clean. Every staff member was welcoming and kind. The only suggestion I offer is that the carpet in the room was quite dirty and really beat. There was a hole about 2" in diameter at the door. It was quiet, bed is very good; I slept well.
I stayed here for just one night on a business trip and have no complaints. The hotel is a little older but the staff was extremely friendly and helpful and there were eating and drinking establishments within easy walking distance - very convenient. Overall a very pleasant experience.
The staff was very friendly and the rooms were clean. They have two buildings with rooms in them. One building is set up for pets and the other one was pet free. We got a pet free room and it was very nice. We would stay here again.
I live locally but due to a storm, I was without water service. I called the hotel and was welcomed to a very early check in. The staff was so understanding. I always stay at Best Western when one is available during my travels. I know that the quality and cleanliness are always up to high standards.
Excellent location with entertaining fish and staff. Well maintained with clean rooms and dining area. Easy to get on and off freeway from here. The fitness facility was small but adequate for a good exercise session.
Lobby was a mess and difficult to check in. Rooms were okay but nothing out of the ordinary. The morning Desk Person was very nice and accommodating. Pretty much you'd expect while staying in Red Bluff.
We have stayed at this hotel many times over the past few years. It is clean and comfortable. The employees are helpful and pleasant. The breakfast selections are very good. Love the waffle maker! A nice place to stay.
Our room was quiet, good beds, beautiful decor--recently redone. The staff was very friendly and the breakfast was excellent--sausage, eggs, toast, juice, fruit, many other choices and very good coffee. We will definitely try to stay there again, plus it was right across the street from our favorite restaurant, Applebee's.
The staff was great. The room was great. Everything was great. We went out and got a meal to go and when I got back we didn't have enough silverware. I asked the desk clerk and she not only provided the additional silverware, but offered us plates as well. What a great person.
I have never been disappointed with the facilities or staff at the Antelope Inn. We have been using this site for several years now. The location is near the Interstate with easy on and off. You receive a 10% discount at the family restaurant next door and there are major brand gas stations nearby.
What a surprise. I very rarely give more than three stars for a chain hotel like this. This Best Western was truly exceptional. Large quiet and clean room. A good breakfast in a quiet setting. We were surprised to see a Koi pond and an aviary. We will keep this one in mind for future visits
We have stayed at this property several times. We find the rooms fine and the staff very professional, courteous, and helpful. There is also a small pool with koi and an enclosure with many parakeets. They provide a fun addition to the motel. It is a good bargain especially when compared to other towns nearby.
Terrific hotel in almost every way: nice decor, nice staff, nice room. They have two wonderful elements: an aviary and a koi pond. Those are totally delightful. The one big problem: the so-called high speed wifi was more like dial-up. It was hideously slow. If you need good internet service, you'll be in trouble here.
The Motel was very nice. Breakfast had many items to choose from. Rooms were clean and large. The Wi-Fi was not secure so some apps were not opened. Easy to find off the freeway, walking distance to eating meals, comfortable beds. Overall a very nice property.
we stayed just one night on our way to vacation. Everything was clean, the bed comfy and the staff really nice. the walls were very thin and we could hear a dog in the building barking a lot, doors shutting and some talking. Our room was downstairs .The pool looked nice but we did not use it. Breakfast at the hotel was good. it is next door to McDonalds.
We arrived pretty late but received a friendly welcome. The room was clean and large. All the facilities were easy to use. There was a coffee machine with only one sachet of coffee and another of decaf. Being Brits we had our tea bags with us and managed to make tea in it! The staff at breakfast were friendly and the waffle maker was great. We would stay again if passing but would not detour to come back.
The entire place is in top shape! TV, refrig. microwave, java maker, Free W-Fi. Cont. bkfst. Fitness rm. impeccable pool area, wi a handicap lift!! Beautiful collection of HUGE coi fish. Walk to cafe.
We spent two nights at this propert Our room was a mini-suite, with a separate sitting area that had a couch and coffee table, plus two side chairs and a regular table in addition to the microwave and fridge. A really nice setup. As all travelers know, the devil is in the details, however. The king size bed was comfortable, but the pillows were dead. Our room had a 'scent' that was hard to pin down and eliminate - could have been from the carpet or the a/c unit. We notified the desk, and were told it would be taken care of, but whatever they did, did not make a difference. The pool is a welcome oasis when the weather is really hot as it can be in the valley. Also, the property has many rose bushes, a large cage with parakeets and a koi pond! If you stay here, see if you can get some newer pillows.
Great place with friendly and accommodating staff. Will stay here every time I am in the area. Jayu Bhavan, the general manager was very helpful and provides an extremely comfortable and clean place to stay. The location is convenient to everything in the area and is right next to the highways and dining.
The room is average, although it gets points for being clean. The decor is average, the amenities are average. There is no elevator so be prepared to heft your luggage upstairs yourself if you are assigned a second floor room as there is no one to help you. Breakfast offerings are average. AC just barely works so again, average. Nothing really bad but nothing really stands out. If I had a choice, would keep moving until I find something better.
We stayed here while coming back from Crater lake. it's Good, clean place for family and friends. Good breakfast to recharge you for next day. nice pool and Small gym for quick workout. Overall we enjoyed here.
This is a plus BW in my opine. Great staff, great value, comfy king bed, good breakfast! Awesome pool area, aviary, shade if need be! Koi pond,resident loving kitty I named Smokey...duh!! Neat little wish well water works ! Would stay here again and again!!??An elevator would elevate status to a"plus" property I was told!
We went with this hotel because it promised real deep soaking tubs. It is something that you don't see that often in the USA. By arival we got the room for invalids with support grips and the regular tub/shower combo. Husband went to the incheck service, they couldn't do anything because the hotel was full. Beds and towels and room are good and clean. No complains except that " importend" One for me. Not coming back.
Everyone was courteous, efficient and professional. the breakfast was as expected. some hotels load up on carbohydrates, there was a good choice of protien at the breakfast room. Can't ask for anything more. I would definately stay there again.
Nice hotel for an overnight. My toddler son loved seeing the birds and the koi fish. I didn't get a chance to dip in the pool, but it looked welcoming. The location is ideal, right off the freeway, and there is a restaurant that is separate from the hotel in the same parking lot. Its fantastic for family meals, and just right while traveling on the road.
Checked in late at night 9p.m. greeted by friendly staff well organized desk sign in for rooms can't wait to get to sleep. all two rooms are clean comfortable quiet to my order. Plenty of parking pool clean. On aug 22nd hotel breakfast was lame burrito. I was looking forward to eggs and bacon and sausage and toast all there was burrito breakfast lame.Np
There was a time with Best Western what kind of a place you were going to get depended on how lucky you felt. It might be good or bad. In recent years I've had better luck with them and really liked this one. Wi-Fi looked good, room was spacious and clean, everything worked and the self serve laundry was in good order. There's gas and food within walking distance including Starbucks. I liked the place and would stay again.
The hotel is a standard place that you expect with a Best Western. Clean beds, helpful staff and a good breakfast. I really enjoyed the small Koi pond and aviary that this hotel has. They aren't the biggest features but the animals are healthy and well cared for. It was strangely soothing to "talk to the bird and fish" while staying there.
Room was spacious, clean and modern and the bed was great. I slept very well. The wi-fi however, was pretty much unusable in room 161. Had to go over to the nearby Starbucks to get online. For around $100 a night I believe you should get a quality wi-fi connection. As a result I only rated it a 3. Would've easily been a 4 if the wi-fi were any good.
Hello, we have stayed here twice now and both times have been wonderful. The staff is so friendly and funny. Even at 5am. We will be staying again. The room was comfortable and even had a new fridge and microwave, the coffee pot was a plus. The bathroom remodel was done well and is great.
All of the staff at the Red Bluff Antelope Inn were very courteous, helpful and caring. Motel was recently remodeled, very clean, comfortable and quiet. Price was reasonable for a recently upgraded motel. Very nice outdoor pool. They also welcomed our small dog and provided a nice grass area for pets. Also had refrig. and microwave. Will definitely stay here again.
The staff at the hotel were amazing. Our room was close to the pool and close to the laundry room. Breakfast was plentiful and delicious. We really enjoy staying at Best Western properties. I was able to swim later than the normal closing time which was so refreshing after a long day of travel. I had the pool to myself. It has the neatest lights that change color. There's a coi pond and a bird aviary. It was a neat place to stay.
Tired after driving for hours, we happened upon this wonderful hotel. Cute, clean pool. Lovely touches such as koi pond and parakeet aviary. Breakfast had a nice selection of warm and cold items. Right off I-5 and within walking distance of several local and chain restaurants including Starbucks. Clean room with nice towels. Would definitely stay here again. EV charging station in parking lot, too!
Clean spacious room with all amenities. Great overnight stop. Love the aviary! Decent restaurant next door for dinner (Rockin R). Very friendly staff. Nice looking pool. Great for what it is-- good night's sleep stopover. Had all comforts and upgraded furniture and bathroom. Excellent value. However breakfast was typical of hotels like this. Continental plus. If you have time Go next door to Rockin R for a real breakfast.
This is a delightful hotel! I so loved watching the birds in the aviary and listening to them sing in the morning. And the koi pond is a beautiful treat! The room was super quiet and the bed was absolutely superb! One of the most comfortable hotel beds I've ever slept in.
Very clean, nice grounds, wonderful & helpful staff. Rooms could use updating, our King room was on the small side. Well lit parking lot, convenient to freeway but very quiet. We would stay again on a trip down the I-5.
We stayed using rewards points, which was very nice. I don't know why this isn't more common: the breakfast featured roll-your-own breakfast burritos, and they were great! This hotel hits the value sweet spot.
The hotel was quiet and clean. The pool area was inviting. There is a koi pond. There was a wait to check in as there was only one staff person on. However, she was very nice and helpful. Complementary breakfast. Breakfast area a bit cramped but it does have an outdoor seating area.
Welcome on a very hot day, air was on in room already. Thepool was cool and inviting. Sally at the front desk was helpful and let us park our motorcycle in a reserved area very near the desk/ lobby door.
Nice place with a friendly and accommodating staff. Good free breakfast and within walking distance of a restaurant, the Rocking R. Excellent place for a good night's sleep. My wife and I will stop and spend the night here again on our way back south.
Traveling between Seattle and Phoenix I picked a stop in between, called the Antelope Inn Best Western in Red Bluff, CA. It was well run, the beds firm, rooms clean and well maintained. They also had a terrific restaurant next door where you can get a ten percent discount by staying at the hotel. It was easy in and out from the interstate. They also have great coy pond and small bird santuary on site.
nice hotel... clean and well maintained... just in the middle of an upgrade so most of the room are all new... nice hot breakfast.. don't stay any where else if you are in Red Bluff.....and as someone else has pointed out there is an Applebees within walking distance... recommended
This was a very nice place to stay in Red Bluff. The amenities were very nice, the continental breakfast in the morning was very good, with plenty of choices. I enjoy the koi pond and the aviary, they were nice touches. The staff was very courteous and helpful during our visit, and help with questions about the area. I will stay here again if the opportunity arises.
Great staff makes this place stand out. Elizabeht and Andrea are tops! Nice room, on the small side. Clean! Hot breakfast was good. Most of all a comfy clean bed and ahhhh quiet! Lots of food places near by! Skip the fast food and go to Applebees across the street!
Nice place, friendly staff, good-enough breakfast, very clean, no bugs, good air, loud air-conditioner (but what can be done?). When a long-stay guest spoke with the concierge (as my wife awaited service), he was offered and accepted an up-grade in the "new building" and expressed his gratitude.
We were traveling and it was late, I called this hotel and Karl answered the phone. He was pleasant and helpful and took care of our needs right away. Definitely will stay here again if traveling through that area. It was clean and the breakfast was great.
Stayed one night and it was great! It was clean and quiet. Beds and pillows were comfy. The wifi worked great! The only thing I found that could use improvement was the sound of the fan when heater/AC was in use. It was too loud, which meant the tv had to be turned up and down some. The birds and the koi pond were a hit with my toddler. We even saw some lizards!
Hotel was easy to get to , clean and the stall extremely helpful , the only thing was we checked in at 4:30 and our room was not ready , the desk gave us a different room which was nice , it was located in a good area with restarants within walking distance and noise was minimal
What a surprise to see a pool of koi and an aviary full of parakeets, finches, and three cockatiels! There is a nice pool area. Rooms are clean and quiet. Two doubles did make our room quite crowded. But it was doable. The breakfast was ok. Although the eggs were the liquid type which makes them barely edible if at all. And the sausage was only lightly browned. But at least they weren't dried out as is sometimes the case. There were lovely roses in bloom too. We enjoyed our walk in the downtown. Very quaint.
Great motel with the extras of Koi and Aviary and beautiful roses around the property. Places to walk the dogs and bags to pick up after them. Rooms were spacious and clean. Large screen tv and cable. Internet available.
Clean room, fun avary with a variety of birds. Breakfast was nice and filling. Personnel very kind. Many restaurants near by. Did not hear foot steps or televisions from other rooms. Check out was quick and easy.
A very tried place that has little to redeem except its location and agreeable staff. The hotel needs to be updated. The check in guy was nice enough and I know he meant well. However the room had a musty odor, the halls were not particularly clean, and the whole place was very dated. Pretty weary looking spot. I expected more from a Best Western.
I stay at A LOT of BW's, and this was truly the worst one I have ever stayed in. Rooms VERY small and the bathroom vanity and toilet were SERIOUSLY way too small. They are so low to the ground that if you are over 5 feet, you'll have problems brushing your teeth!!! Comfort Inn is right across the parking lot. Next time I will stay there.
Very good customer service and pleasant, clean pet-friendly room. We drove 1300 miles in 2 days so arrived very late. We always use Best Western because they are pet friendly. This hotel seemed higher priced for the room and also the pet fee. Would have been labeled very good except for the next night spent at the Best Western Airport in Reno - which was amazing.
No complaints. Good continental breakfast. Close to fast food restaurants. Centrally located. Pet friendly. Good alternative to imposing on friends. Will definitely use again if need be. Appreciated the WiFi.
Very comfortable rooms, excellent WiFi, and a convenient updated breakfast room. For those who want to exercise there is a large new room for that will many pieces of equipment. My young son calls this the best breakfast ever. Well, he exaggerates but it is well stocked and easy on the pocket book which is unusual in California.
This hotel is very close to I-5 yet far enough to not hear the noise. The hotel staff is always very attentive and makes sure our stay is comfortable. With the new breakfast room it makes it easy to get a good start on the following day.
The staff is wonderful, and area is great. I know you will enjoy your stay here.. Restraunts across the street.Also near casinos. Beautiful scenery. Quaint downtown area. Shopping and old style buildings. Makes me wish I could live there.
Very Interesting find along the I-5 on my way to Cederville, CA. The Koi Pond and the aviary of what I think are parakeets, was fascinating. So cute but the weather was cold. I slept well except for the noise coming from the room next door but I went to bed early. I had to leave early to make it to Thanksgiving dinner at my friend's ranch.
Slept very well, extra pillows and bedding in room. No noises were heard from other rooms or hallway during my stay. Breakfast was nice had a hot waffle maker and hot eggs and sausage links. Had fruit and yogurt and cereals to eat.
I am always impressed by the breakfast, room and staff when I stay at the Antelope Inn in Red Bluff, California The exercise room is very nice, however having an outlet for water would be helpful. The only thing that is missing is providing a USA Today for guests.
Very comfortable room and convenient parking. Quiet, extremely cozy bed, all the amenities we needed. We travel with a dog, so enjoyed the proximity of dog area. Property was nicely landscaped and entire property appeared well maintained. Good customer service and liked the towels to clean our car windows. Thank you. The management and staff definitely demonstrated their interest in the experience of their guests. Would definitely stay there again.
This is a well maintained property with friendly, service oriented staff. Breakfast room is a little cramped but the food options are better than most other stays. WiFi access is a little tricky, but staff was helpful in providing instructions. Overall, a good value!
Best Hotel in Red Bluff. Value for the room was outstanding. The coy pond was pretty cool. Breakfast was standard. Parking was Excellent. now i have to fill up the rest of this space with at least 200 characters for trip advisor, so here it is.
This was a perfect stay. I'm not sure if I've seen a better outfitted Best Western. The service was friendly and check in and check out was easy. This was the location we picked, in Red Bluff, to be close to Lassen National Park. I believe it was about half an hours drive from the hotel to the park entrance. And it was reasonably priced. It was a pet friendly hotel, although I wouldn't have guessed it by the condition of the room. It was clean and spotless, no pet stains, and I didn't have any problems with my allergies. They had electric car charging stations, and a basket in the lobby with clean rags and a bottle of solution to wipe down your car with. Thoughtful since this would be a location for road trips and the car would be all bug splattered. They have a pool, which we didn't use, and a complimentary breakfast, which was great. The breakfast was waffles, sausages, eggs, bacon, cereal, hard boiled eggs, yogurt and bread items. The room was very clean and not outdated. The bathroom had dispensers for soap and lotion at the sink and shampoo, body wash and conditioner in the shower. Convenient to not have to use those little bottles. There was an hdtv with plenty of cable channels, beyond basic cable. All in all, this was a lovely stay and when we go back to lassen volcanic national park, we will definitely stay here again.
Friendly staff, decent breakfast, pet-friendly. Convenient access to freeway and restaurants. We have stayed multiple times and never been disappointed. Check out the birds in the aviary. Pet area available.
Staff was helpful at check in and check out. They recommended a better room for my family for only an extra $5 so it was well worth the extra $5. They where helpful in finding my BestWestern Rewards number. The room was clean big and comfortable. I would stay there again.
Stayed here one night. Comfortable beds, fairly quiet, helpful desk person. Has a pool, interesting koi pond and a giant bird cage full of parakeets and canaries. It's not listed on the web site but it does have a guest laundry that I really needed. Very clean and up to date rooms and a good free breakfast with eggs, yogurt and sausage. Very pet friendly with multiple pet areas outside.
This was second time staying at a Best Western, this hotel chain is wonderful for the same price as cheap hotels this chain offers great rooms and staff to provide a 5 star experience at a three 3 star price. And the breakfast is perfect.
We travel with a large dog so our motel and hotel options are limited. We tried this Best Western on a trip to Oregon. The staff is nice and the place is clean, but the room we were given was way too small for two adults and a large dog. The bathroom was dinky. It may have just been that we were given a smaller room than others on the site, but if so we got no break in the rate. There is another motel that takes pets within walking distance with rooms that seem twice the size. On the plus side, it is within walking distance of restaurants and has a pretty good breakfast buffet.
We had a good night's sleep here after a week of rougher accommodations in the mountains. The room was large and comfortable, clean and fresh. Comfortable bed. Quiet hotel overall. The AC was a bit noisy, but that's all I can complain about! Eco-friendly amenities - no wasteful little bottles. Breakfast was nice - indoor and outdoor seating are available.
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