Best Western Premier Plaza Hotel & Conference Center,  Puyallup

4.5/5  - based on 628 guest reviews.
620 South Hill Park Drive, 98373-1423, Puyallup, United States - See map
+1 253 848 1500 +1 253 848 1511

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> Room 1

1 adult

 

Hotel advantages

  • Restaurant
    Restaurant
  • Heated pool
    Heated pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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TripAdvisor Traveler Rating
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Welcome to the Best Western Premier Plaza Hotel & Conference Center! Many service men and women in town with Joint Base Lewis McChord (JBLM) choose to stay at our Puyallup hotel because of the comfort and convenience. We're also a popular choice for business travelers who have work to do at Sumner Industrial Park or Fredrickson Industrial Park. However, there are also a number of must-see attractions nearby, including the Puyallup Fair & Events Center (aka Washington State Fairgrounds), which hosts many special events throughout the year. There's always time to squeeze in a little fun even on business trips. Our Puyallup hotel is a full service hotel with a new onsite bar and bistro and stunning event or meeting space. We specialize in putting the comfort of guests first. Pet-friendly, the entire family is welcome to stay with us. We're conveniently located near the Good Samaritan Hospital, so it's easy to visit patients or make an appointment. The location of our Puyallup hotel, close to Highway 512 and restaurants, is especially enjoyed by our guests. Washington Premier FC Soccer Fields is also a short drive away, so enjoying a game is a breeze. We're the only full service hotel in the immediate area, with 3,800 square feet of meeting and event space. Our brand new Fireside Bar & Bistro serves up delectable meals, and the indoor pool opens to the outside. At our Puyallup hotel, we regularly welcome business travelers from Boeing, Green Mountain Coffee® Roasters, and Good Samaritan Hospital. Washington State Fair and Mount Rainier National Park are in the neighborhood, and many campers and outdoor enthusiasts also choose to stay with us. No matter what brings you to the Great Northwest, count on the friendliest service in town and world-class amenities. Book a spacious and quiet room at the Best Western Premier Plaza Hotel & Conference Center and get ready for a relaxing trip!

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Room 1

Guest reviews


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based on 628 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
431
Verygood
 
140
Medium
 
30
Poor
 
24
Horrible
 
3
Business Business 144
Couples Couples 153
Family Family 217
Friends getaway Friends getaway 49
Solo travel Solo travel 50
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Premier Plaza Hotel & Conference Center,Puyallup
  • 4
    « Nice Hotel, Bad Luck »

    My wife and I came down here for a weekend stay while playing in a softball tournament. We really liked the amenities and service this place had to offer. We were unfortunately given a room next to some unruly, disrespectful guests. These particular guests were removed from the property by local law enforcement due to constant yelling and screaming, weed smoking and belligerence. It took the facility until 3:30 am to remove these terrible guests, making it a rough morning and day. I felt bad for the front desk clerk, as I could tell he was out of sorts and was nervous on how to get the people to shut up or leave. It is unfortunate police had to be called, however given the circumstance, I believe the staff did what they could given who they were dealing with. I would return to this property. It was clean, smelled nice and offered a good breakfast in the morning.

    5
    « Great Hotel »

    This hotel is conveniently located near the fair grounds and South Hill Mall. It is very clean and has a great pool/hot tub plus a very cool fire seating area outside. They have complimentary fresh cookies in the evenings as well as a bar and bistro. We will certainly be back when back in the area.

    5
    « Pleasantly surprised with this hotel! »

    I was not sure if I wanted to stay here when I booked. I had never seen this hotel when in the area. The hotel I typically stay in when in the area up'd the price so high my company would not cover. When I walked in the lobby I was very surprised and pleased. Very comfortable and nice. Staff very friendly, room was amazing!

    4
    « Family Friendly Hotel »

    We stayed here a few nights while visiting family in the area. The staff was friendly and helpful, the room was clean, the beds were comfortable, and the breakfast was typical of similar 'free' hotel breakfasts. The afternoon and evening cookies were a nice touch. This is a family friendly hotel, so yes, there is some hallway noise. I see that as more of a family issue than a hotel issue. Some families had kids quietly walk down the halls, some let the kids behave as if they were in a playground. A sign of the times, I guess. We will stay here again.

    5
    « Great Stay »

    We were in town for a funeral, with family spreadout from Seattle, Spanaway, and Graham. This hotel fit the bill. Rooms were very clean. Staff was friendly and accommodating. The breakfast buffet had plenty of options and it was nice to have available. Will recommend to future family visitors.

    2
    « Don't let the pictures of the pool fool you »

    We came here for part of my son's 15th birthday. He asked me to make sure the hotel we stay in has a pool. Upon looking at pictures the pool looked normal sized and adequate to swim. WRONG! When we went to check out the pool my son and the rest of the children were beyond disappointed. They couldn't even jump in.This pool is maybe 12ft.x 12ft. about twice the size of the hot tub and it is 3

    4
    « Great hotel but a little noisy »

    Staying here was great. The rooms are clean, the staff are beyond excellent, the lobby smells like fresh baked cookies 24/7. The only downside was the noise. The walls are a bit thin and so you hear the water pipes any time one of the neighbors uses anything, cell phones ringing, doors slamming, etc. We had people honking right outside our window too so, not hotels fault, just inconsiderate people. Will stay here again if we need a room for the night.

    4
    « Nice and updated »

    Easy Freeway Access. Very clean and nice. Breakfast selection was good. Good size rooms, and pet friendly. Our room was on the bottom floor by the stairs. Avoid it if at all possible. Heard people going up and down the stairs all night.

    5
    « Great hotel and good price »

    We enjoyed our stay at this hotel. The room and lobby were nice looking and the staff was friendly. Will stay here again if our daughter chooses to attend Pacific Lutheran University. This was our 5th of 7 hotels on a road trip and it was nicer than any of the other hotels we stayed in.

    4
    « Went lunch and breakfast on several occasions just across the Best Western Premier Hotel at Dennis during my vacation »

    Went lunch and breakfast on several occasions during my vacations just across the Best Western Premier Hotel at Dennis during in Puyallup WA. And visited the lobby from inside which impressed me. Normally I visit Puyallup once a year we visit Puyallup to visit to our daughter and son who lives and work there. Cant say too much but from what I saw it looks superb. Planning to visit Puyallup again this year July 11 to 25 with my wife and grandson and for sure when visiting Dennis we'll show my grandson the hotel. Normally we stay at the Extended Stay America (budget-wise) but hope to able to stay at the premier in the future. Although we have nor stay there yet from what we saw I would highly recommend it.

  • 5
    « Stayed on Business Trip - unwinding »

    I stayed here during a business trip and was delighted with the manner in which the staff treated me, treated others, and carried themselves with confidence and professionalism. I appreciated the cleanliness and the relaxed feel I had. I must say that my favorite memory was taking casual time to unwind at the small bistro. Robert was a perfect bartender and listener. Juliya cooked everything I requested with a smile and a genuine sense of caring for my well being. I cannot find fault, I give this Hotel 5 Stars. And I am no stranger to high standards!

    5
    « My 1st 5 star review »

    Came here to play in poker tournament. I was surprised pulling in and how many places to eat right next to the hotel. Walking in it is has a long hallway and we were immediately greeted by a smiling face (huge plus). We got checked in and with no issues. Our room was on the first floor, which I usually do not like. We stayed in a suite (I recommend). The place is spotless. I assume it is newer. Walking into the room you notice the great decor and great layout. I felt at home right away. Being on the first floor one of the nice things you are close to breakfast. You just walk out of your door and you have fresh coffee and nice selection. My son slept on the pull out couch and I slept in the separate room. The bathroom is amazing. I slept great, while my son said the pull out was uncomfortable (which how many are really comfortable, so plan on using air mattress if you have to use this feature). The shower/sauna tub is great! Workout facility is very good compared to others.

    2
    « Room was great, Service horribly lacking. »

    Nice location and nice room. Front desk check in left me feeling like I was bothering the lady. Questions directed at her were met with a blank stare. Breakfast was a joke. A long line of breakfast customers were met by empty containers and a young gentleman with earbuds in sauntering around taking his time filling them. We thought the empty containers were due to a "rush", but the next morning we found no lines and the same lackadaisical attitude. This points to a management problem. Overall, a nice facility, located where we needed to be, but we wont be staying there anymore. Disappointing.

    1
    « Hotel staff were not helpful. »

    We expressed our concerns on 3 different occasions & nothing was done. At 12:30AM the front desk clerk told us there was nothing he could do but offer us a full refund & we could leave. With 2 small children in the middle of the night & all other hotels were full. We will not being staying here again.

    5
    « Excellent »

    We stay here when we come to Puyallup and have never been disappointed in our stay. Best Western is always our first choice when we travel. We've enjoyed excellent service, clean comfortable and friendly.

    4
    « Only one (very minor) complaint »

    loved getting to use the pool, love how the tub in the suite had jets, wifi worked wonderfully, one and only complaint was how uncomfortable the mattress was on the fold-out couch or whatever it's called (when you can remove the cushions and pull it up and there's a mattress), the mattress was very flat towards the middle and made it hard to get comfortable, but I was only there for 2 nights, so it wasn't the end of the world.

    5
    « Great stay »

    I had to take the family & stay at a hotel while house was being painted. Place was very nice looking on the outside & in. Loved the bar inside & that you served food. Room was very nice, really liked the modern look. The Hot Tub sure helped relax the muscles & was impressed with the outdoor fireplaces with seating under a big cover to keep the rain away. Great breakfast, wish i had a bigger appetite in the morning so i could of had a waffle with all the fixin's. If i had to knit pick only flaws were the extremely overpriced snack bar. I'd prefer a vending machine, would be cheaper than paying $5.75 for a 20oz bottle of soda & a candy bar.

    5
    « Holiday with family »

    This place is fantastic! We always stay here when we can! Reasonably priced,Lots of room, very clean , easy freeway access. Friendly staff! Location is good for many restaurants , a mall and movie theater... right off the main freeway.

    3
    « Late Breakfast »

    Had to leave hotel at 7AM every day for work. Breakfast was advertised as starting at 6:30. Seemed like it was only ready about half the time. Also, where's the biscuits and gravy? This is supposed to be a premier yet I've had better breakfasts at non Premier Best Westerns.

    4
    « Pleasantly surprised »

    Very nice hotel and reasonably priced. Staff very helpful and pleasant. Nice bar to unwind after a long day of family activity. Clean and very quiet rooms though a little cramped. 24 hour coffee, tea and cookies which were delicious.

  • 5
    « BW Premier 2 Nights »

    Excellent staff and very clean Wonderful quality for the price. Free breakfast was better than average and was changed each day for some variety. Parking was good and overall hotel was very well thought out. Had to leave one day early, but did not have to pay for the 3rd day I had reserved. No hassles and friendly.

    5
    « Christmas stay »

    We stayed here a total of 14 nights over the holidays. We had a wonderful time. Comfortable, clean, professional staff, wonderful lobby and bistro. the bed was very comfortable, great location. Highly recommend.

    5
    « Excellent stay !! »

    Want a wonderful place to stay when traveling thru the Puyallup area! This facility is elegant with a warm ambiance. Fireplaces burning, plenty of seating at or near the Bistro. What a wonderful and relaxing time we had.

    5
    « great place to stay »

    the bed was comfortable. The room small, but adequate. I could not see to get it warm though and was cold all night. I did not tell anyone though. Staff was so very nice, warm, and friendly. Very personable. The breakfast was delicious. I loved the whole grain hot oatmeal. It was definitely not instant. I did not use the amenities, such as pool or fitness room.

    5
    « Comfortable »

    Bed was excellent, I haven't slept this well in a hotel in a long time. Room was clean and housekeeping was very helpful. Breakfast was always well stocked and fresh. I would recommend this hotel to anyone needing a good nights sleep and a good start to the day

    5
    « The best Best Western we've ever stayed at »

    The facility, the food, the service and the rooms were everything you would want in a hotel stay. The coffee makers, the room layouts, the cleanliness were first rate. When you walk into the hotel you smell a clean, fresh smell. That is only the beginning. I will never stay anywhere else when I'm in the area.

    4
    « Bad Bed »

    This motel is beautiful and a great value for the location however the beds were very uncomfortable. It is located in a convenient part of town. Pleasant staff to check in and they serve breakfast or you and eat at Denny's which is very close.

    5
    « Puyallup »

    Great location ez check ins, very responsive and good natured workers. I am ver satisfied with the rooms, comfortable beds and on great amenities. Will continue to stay here in and love the reward system.

    4
    « Downfall in customer service »

    We have stayed at several Best Westerns over the years and a few times at this Best Western in particular. This Best Western in Puyallup has demonstrated the worst customer service of any of them. On one stay, a large barking dog in the room next door, took them over two hours to get it taken care of. On another visit, breakfast item were empty, even the coffee was dry, and staff showed no energy or care to get the customers taken care of.

    5
    « Excellent »

    Excellent location. Nice suite with plenty of room for two adults and a grandchild. We enjoyed the heated pool and hot tub, well maintained. The breakfast area was nicely supplied, although we had to wait for food a couple times, realizing it was the week of Thanksgiving. The bar area could be open more hours a day. Overall, very nice.

  • 4
    « Breakfasr waffles ?? »

    Had a pleasant stay. Good breakfast. Nice decor. Make sure you get a room on non street side, because you can hear trains and cars. I had asked for a quiet room away from elevator and street noise, but was but on street side any way. It was not too bad after 11pm but you could still hear the train. Not sure if that would be on both side or not. Other tham that everything else was great.

    5
    « Very Nice Place to Stay »

    Very nice hotel with many amenities (pool, hot tub, DVD selection, exercise room) at an excellent value! It's easy access off the freeway and close to a large shopping mall. Our room was very adequate sizewise for a short stay and very nicely decorated. Best of all was the bed...firm and supportive as we like it!

    1
    « Don't count on having breakfast & rude employees »

    They had nothing left for breakfast food wise when we went down for breakfast. There was no waffle batter, no fruit (well one stray piece of cantaloupe was left), no muffins or pastries, no oatmeal and so forth. It was completely wiped out except cereal and a couple of bagels.

    5
    « Puyallup visit »

    Went to Puyallup for train show. Hotel is easy to get off the highway with plenty of parking. Lobby very nicely done and was greeted quickly by the desk staff. check in was quick and efficient and we were given a very nice room. Very clean and everything worked well. The restaurant is just off the lobby. The menu was not extensive but had great sandwiches. Portions were great and prices very good. Breakfast was the usual offerings at Best Western, waffles, scrambled eggs and bacon. Would return

    5
    « One bad apple should not spoil the barrel »

    Stayed here many times and plan to do so in the future. Business brings me to less than attractive Puyallup two to three times a year and I always stay at this BW which has been upgraded to Premier. I take a spacious suite with a fabulous hot tub...that is once an old person can literally climb over the top and get into it! While room needs business amenities like a convenient work station area, it is large and always immaculate...great, unappreciated cleaning staff. One reason to stay is the above average breakfast usually served to accommodate the needs of conventions or trade shows being held at the nearby fairgrounds. This time wires got crossed or some folks did not care and the Saturday breakfast did not take place as promised. I doubt this will happen again. Many guests were inconvenienced and had to go out to breakfast, incurring an unnecessary expense. Clerks on duty later did their best to ameliorate the problem. I will go back there in January as really believe this was a one off experience. Two front desk people deserve the highest praise: Dylan (named after Bob) and Ana. The chart below is useless. Service in ONE instance was horrible, but all the rest was BETTER than excellent. How the heck do you say this on scale that does not allow for nuances?

    5
    « Beautiful and immaculate »

    Beautiful lobby, great breakfast and all the amenities. Very nice rooms with fridge, microwave and K cup coffee. Large bathroom too. Would love to stay here again. Fitness room is equipped well and has a pretty good view while walking on the treadmill. Hot breakfast is delicious with fresh fruit, eggs, bacon and lots of extras. I can't imagine staying in a nicer place in this area.

    5
    « Great Hotel, Great Staff and Great Location »

    We only stayed there one night but it was excellent. The room was great, comfortable bed quiet. The pool was nice and well kept. The location is great and we may come back for the State Fair. You can walk to the grounds.

    5
    « Great hotel, great value »

    Love this hotel. Pet friendly so our golden retriever can travel with us. Good location, easy to find local restaurants, and other stores. Rooms are clean, bed is comfortable. Breakfast was ok, scrambled eggs, and sausage both mornings. You can cook your own waffles so that is a nice addition.

    5
    « Best bed in Puyallup »

    Always clean well organized and pleasant staff always helpful to help you with anything. Your pets are very welcome. Wonderful breakfast. Good place to stay for the price. Walking for outside restaurant close and very good food at the bistro.

    5
    « A highlight after a long travel day! »

    After a long travel day we were surprised and delighted to find this Oasis! The desk staff were so helpful to us, as we were hopelessly lost. When we found the Fireside Bar we had a refreshed take on the day and the bartender and cook ensured a thoroughly enjoyable evening. The room was just fine and nicely updated.

  • 5
    « Great Hotel »

    Very friendly helpful staff, we have stayed at this property several times and it has always been great . The hot tub is nice and the grandkids love the pool. Great breakfast very comfy beds rooms are nice. Easy to find close to off ramp . Lots of restaurants and shops close by.

    5
    « Beautiful-so much more than I expected! »

    The quality of this hotel blew me away. I have stayed in some nice Best Westerns before, but this was the nicest so far! Highly recommend a visit to this fancy hotel in a most unlikely location! Down right fancy! Even a jetted bathtub!

    4
    « Local stay »

    We're building a home about 20 minutes from this property but currently live in LA. We will be required to stay in this area several times before construction is completed. This will be our go to hotel during this process.

    5
    « Great place to sleep. »

    I have stayed at this hotel many times and they usually have a fair breakfast. This visit they had a continental style breakfast that left a lot to be desire. I may have been the first person there as there were only a couple danish to chose from and they appeared old. I was in a hurry to get to an appointment so they may have put more items out later. The room was great and I got a good nights sleep which really counted the most. I think they classify this as a premier hotel as they now have a bistro and bar.

    5
    « Excellent value »

    We were totally impressed with the quality of this hotel located in a small town Southeast of Seattle. The room was excellent - high quality furnishings and very comfortable bed. We were pleasantly surprised by the quality and extent of the included breakfast! We will definitely stay here again, should our travels bring us to Puyallup.

    5
    « Excellent Hotel »

    We stayed at this hotel while visiting family in Puyallup. It is a very nice hotel, and an excellent value. Our room was very nice and the bed very comfortable. Very nice breakfast with a good selection including eggs, bacon, sausage, waffles, yogurt and cereal.

    2
    « Nice hotel but the beds are VERY hard! »

    This hotel has nice amenities, is conveniently located, very clean but there is one important problem. The beds are hard as rocks. I could have slept on the floor and had the same experience. I asked and they did not have toppers or something to help pad the bed. My hips and shoulders and back hurt the next day. We were supposed to stay three days but moved to the Holiday Inn which had better beds. Too bad. Maybe if you are young and spry it wouldn't affect you but this old person needs a little more comfort.

    4
    « a Honest Premier Best Western »

    We had a last minuet trip,they did not have a room with two queens.They were very accommodating to let us put a roll away in the room even there there was barley any room. The Hotel is also a very pet friendly, easy access to two pet areas.

    5
    « Comfortable stay »

    This Hotel was clean, staff were courteous, amenities were nice quality. And...cookies!! A nice addition was the ability to have a glass of wine or cocktail in the evening. Enjoy the Premier Hotels. Close to shopping, restaurants, gas stations and freeway.

    4
    « Very good hotel experience. »

    The staff was very knowledgeable and communicative. We highly recommend this Best Western. The rooms were large and the beds very comfortable. This property was every bit as good as a Westin, Sheraton, or Marriott.

  • 5
    « Nice stay »

    This hotel has easy access to the freeway. The decor is pleasant and is nicely furnished. Hotel staff is friendly and very helpful. The facilities are well cared for. The parking is arranged for easy access and mobility.

    5
    « Was Perfect! »

    Needed a place not too near, but close to a venue for entertainment and this hotel was perfect! Very nice place, beautiful structure and amenities! There was even a really nice church across the parking lot that we attended in the morning on Sunday... bonus!!!

    5
    « Super nice »

    This was an awesome experience! Super clean and comfortable hotel!! This was the cleanest Best Western I've stayed in. We were here for the Puyallup fair. Everyone we encountered was super friendly and helpful!! The free breakfast had tons of selections. Can't wait to stay again!!

    5
    « Excellent Hotel!! »

    This is a VERY nice hotel in a great location! The staff were very professional, friendly and welcoming. All of the property was very clean and very well-appointed. We stayed in a king room on the 3rd floor. Room very clean and all furnishings were very nice. Loved having lots of light and outlets in the room; also enjoyed the refrigerator (with a freezer), microwave, Keurig coffee maker with a variety of coffees and tea. (I'm a tea drinker and find most hotels do not offer tea as a part of their in-room service, so thank you!) We have stayed at several Best Western properties and this one was one of the nicest and most upscale BW properties at which we have stayed. Lots of ample free parking; parking lot well lighted. GREAT complementary breakfast with many food offerings--scrambled eggs, sausage patties, make-your-own waffles, breads, pastries, yogurt with several topping options, fruit, oatmeal, juices, coffee, tea, etc. Loved having "real" plates and utensils (no paper or plastic--which was a nice treat!) Eating area was very comfortable and roomy. It was very convenient for our visit to the Washington State Fair--was able to just drive a couple of blocks to catch the express fair shuttle bus at the South Hill Mall. Easy and convenient! Would definitely stay here again next time we are in the area! Thanks to everyone at this hotel for providing us a great stay. You've gone the extra mile here and it shows.

    4
    « Nice but Noisy »

    This is a fairly new hotel in a very convenient location in Puyallup. The one downside is that the walls, floors and ceilings are very thin, so you get a whole lotta noise from people walking above your room, or those next door. It does have a very nice lobby area, and the staff is good.

    3
    « Lovely hotel ....but smelly rooms on ground floor »

    Nice hotel ,friendly staff don't stay on main floor if you have no pets! We made that mistake and I have a mild pet allergy , by the second day not feeling very good! We were up graded to a suite because we are diamond members,now in hindsight I wish we hadnt upgraded, beautiful Rooms but stunk of dirty dogs even nose marks on the window ! The bar and food was great ,lovely amenities ,would stay there again only make sure we are not in a pet room! Lovely jacuzzi tubs but very deep and hard to get out because you have to shower in those tubs also!

    4
    « Best Western Premier Plaza, Puyallup WA »

    This hotel is clean, friendly & professional staff and very nice rooms. We love the suites allowing us to have a living room and dining table during our stay. We love the location right off the freeway and easy access to everything around.

    5
    « No ATM, but excellent otherwise »

    This hotel has a nice little bistro for dinners. Has a nice out of the way swimming pool. Everything well maintained. Beds were very comfortable, and rooms very clean. There is a nice Denny's across the parking lot for breakfasts, and a huge mall is within walking distance

    5
    « Great Hotel »

    We have stayed at this hotel before and have always had a great experience. Our room was clean, the bed was comfortable, the bathroom clean, the bar was comfortable and inviting, and the breakfast tasty.

    5
    « Do Puyallup Fair »

    We always enjoy going to the Washington State Fair. We have found staying at the Best Western Premier Plaza Hotel & Conference Center adds to the fun we have. We like the jacuzzi & pool area. We like the bar/bistro--great drinks! The breakfast has great gluten free options.

  • 5
    « Wonderful Hotel and a Wonderful Stay »

    Hotel staff was wonderful from the moment I checked in. During our 4 day stay, we had a spill on the bed. We let the front desk staff know what had happened on our way out for the day and everything was all taken care of when we got back to the room in the evening. No hassles, no questions, it was just taken care of. I am a clean freak and was very happy with the cleanliness of the room and all aspects of the hotel. We had a King disabled room. The room size was fine, not too small but yet not a lot of empty space. It was a great stay and would absolutely stay again. If there is anything at all negative that I can say, it's that the room was quite expensive. But, you get what you pay for sometimes.

    4
    « Premier Hotel »

    It was nice clean hotel but will not call it Premier. Slightly far from Seattle but Free Parking, I dont like other hotels which charge their guests to park their cars while sleeping. It was good choice and will do it again.

    5
    « Outstanding »

    The Best Western was very very Clean. The staff was very helpful. Free breakfast in the morning and a fresh cookies in the evening! :) Bed was very comfortable and the wifi worked great. I will recommend this Hotel to all my friends and associates. I will stay at this hotel in the future.

    5
    « Nice place to stay! »

    Overall stay was Great! We pulled out the sleeper sofa and the bed had crumbs and a few hairs on it. I reported it to the staff and they came to change the bedding. Everything else was nice. The king size bed needs some upgrading to at least a pellow top quality mattress. It was a bit stiff. I'm sure there's a mattress out there that could accommodate all preferences.

    5
    « Softball weekend »

    The rooms were nice the pool and hot tub were lacking but overall great stay. Staff was helpful for the entire stay. I find best western to be the best of any hotels. I know what to expect when I check in there.

    4
    « Bad sleep »

    Our overall Stay was good. The beds were extremely uncomfortable. Nice that it is pet friendly. The room we had was comfortable. We did not feel cramped. The breakfast is adequate. A lot of choices and options.

    4
    « Well maintained and clean »

    We were at this hotel for two evenings in August 2017 and found the hotel to be in very good shape - well maintained and clean. The staff was very friendly. The 2 queen bed bedroom was spacious and the bed was comfortable. The layout of the bathroom and the vanity area was not to our taste: 1) The bathroom was tiny - just big enough to fit the tub and the toilet. 2)The vanity area was open to the rest of the room - no privacy at all. There were plenty of parking spaces. If in the area again we would use this hotel again even with the the bathroom/vanity arrangement.

    2
    « To Expensive »

    Poor hot water, Loud AC unit, Tiny Bathroom, poor service on having breakfeast ready. Staff uses same elevator. Small Swimming Pool. only one Staff Member working the resturaunt. have to walk through resturant to get to pool.

    5
    « Lovely hotel »

    An unexpected jewel, totally unexpected. Nice ahotel all round. Comfortable bed and pleaasant staff. Breakfast was pleasant, the bistro bar very nice. We were there on a weekend so the hotel was quiet except at breakfast when everyone seemed to appear.

    5
    « Outstanding in Putallup »

    As a business traveller, this was an excellent facility - great Internet, accommodating staff, lots of parking, good access to hwys, restaurants, gas stns, convenience stores, desk + addtional seating. Nice to have the small lobby bistro for an inhouse dining experience.

  • 3
    « Washington Vacation »

    The hotel was clean and quiet. Breakfast needs to be improved. The only item that varied daily was the breakfast meat. Staff struggled to keep the food stocked during breakfast. Room was clean and the bed was comfortable. The jacuzzi tub was a bit awkward to get in to just use the shower. Staff was friendly.

    2
    « Needs management and staff training »

    We stayed two nights in a king suite. The room and facilities were very nice, but the staff was aloof and uncaring. Breakfast items were not replenished when depleted even though there were 45 minutes or more remaining for breakfast hours. On checkout, staff did not inquire regarding my satisfaction. They said "here's your receipt" and that was it. Management needs to pay attention to what the staff is doing/not doing and staff needs better training in customer service.

    4
    « 20+ nights at area BW hotels »

    Bldg and grounds have great "curb appeal". Location is good and interior much better than average (i.e. crown molding in suits, marble counter tops, etc). Pool very small and just large enough not to be confused with another hot tube. Breakfast variety and presentation average at best.

    5
    « Clean Friendly Excellent Location »

    Great hotel - stayed 4 nights - nice and clean, friendly professional staff, convenient location, lots of parking, lots of nearby restaurants, breakfast was included and provided lots of options - lemon water available all the time - warm cookies in the evening were a nice treat

    4
    « Nice »

    Pretty nice place. Went into town for an event so the location was nice. A couple restaurants nearby and a few gas stations. We got the King Suite with the jetted tub. The tub was fun and the bed was comfy!

    5
    « Great stay... »

    Nothing bad to say. From the moment I called to inform of a late check-in, to the moment I left, everyone was great. Really nicely redone lobby area. ( i'm assuming, as it looked really updated. ). Nothing more to say really. I'd stay again on my next visit. :)

    5
    « Great experience again at this hotel »

    This is the third year in a row that we have stayed at this hotel. The staff are friendly and helpful. The rooms are wonderful and the whole hotel gives off an aura of "it is great to be here". They made us and our pet dog feel very welcome.

    4
    « Nice Room B/fast No So Nice »

    Check in process was great easy. Room was spacious as we had our 2 sons used the restaurant and food was great. We got the nachos and wow awesomely made and alot. Pool and hot tub also great. We liked the garage door that was open letting you our to the sitting area where you could lay get some sun. The not so great. On the second day of our stay we realized the breakfast was skimpy there was the usual juices, oatmeal but hot meal was only eggs and bacon. The staff incharge of the breakfast area were not proactive filling the utensils or the items that had run out. Our last day of stay got worse. There was a line of people waiting for utensils that were out, milk was out no plates after waiting for a while we went next door to Denny's and had an amazing breakfast. For a BW Premier there was nothing premier about the breakfast.

    5
    « Impressive luxury at mid range price »

    Beautiful entry, lush rooms with super comfortable bed with lots of pillows and bathrooms with plush towels in a generous supply. We had an early check-in with no problem for our 3 night, 4 day stay. The breakfast was excellent and the tea and coffee selections were superb. Yay that breakfast lasted until 9:30! Staff was unanimously friendly and accommodating wherever we encountered them. This visit we needed a pet friendly hotel and we were very pleased with the accommodation for our small schnauzer. Our fur baby felt very at home as well, going quickly to our room (on leash of course) and stopping at the right door after an elevator ride. I was not expecting this level of luxury at Best Western. We will definitely be staying here whenever we visit family nearby.

    4
    « This was o.k. »

    The room was o.k. but the bathroom was way too small try closing the door when using the toilet. Ouch. No bathrooms near the lobby. Traveling arrive and need a bathroom fast.......not close. Rooms a little small. Otherwise o.k. Free Breakfast and Wifi was good Too much entering space for hotel wasted could have used that to make bigger rooms and bathrooms. Not too friendly at the check in or check out. Just o.k. they never go out of their way to tell you to have a nice stay or day.

  • 5
    « Exceptional Service »

    Front desk staff went out of their way to accommodate an early check in and provide help with arranging a wheelchair for when we returned. Facilities were clean and well kept. Have stayed here before and will stay here again.

    5
    « Great experience at B W »

    We stayed at this hotel, it was great. The staff was friendly and very professional. The beds were too hard for our liking but we were only there for 3 nights. So no big deal. I love hotels that have breakfast that goes past 9:00! This one goes till 9:30.

    5
    « One of the Better Ones »

    I have to say that it was a very nice stay everything was wonderful I would recommend my friends and family to it I already have. When we are in the area we will defiantly stay again. The only down side was the restaurant did not have a big enough variety in it

    4
    « Family Gathering »

    Good hotel near a large shopping center with easy access to freeways, etc, and easy access to downtown Puyallup and local parks. There are several restaurants within walking distance, but you have to walk over a bridge over the freeway to get to them. There is a relatively new Denny's restaurant right across the parking lot that serves good basic breakfast, lunch, and dinners.

    5
    « great place to stay »

    Great location and staff. We have stayed here several times as they are also pet friendly. It is always very clean and the staff very friendly. Having shops and restaurants close by is a big plus, as well as easy access to the highways. We will definitely stay again!

    4
    « Best Western Premier Plaza Hotel in Puyallup »

    Hotel is very clean and rooms very quiet. However, don't plan on eating in the "Bistro" unless you have lots and lots of time and like to be ignored. Had stayed here once before and everything but the "Bistro" was great. Last time service was also slow, but I at least got food.

    3
    « Hot tub dangerous »

    I got a king suite it was nice I liked the separation of the two rooms. Was small but good for two or 3 people. Decorated nicely. The only problem I had was the shower hot tub combination. Unless your 6 ft tall you have to climb out of the tile shower. It scratches your legs everytime you get in and out of it and on last morning I slipp and hit head on tile wall and fell on tile bath tub rimb trying to get out left a nice nasty bruise. I could have been in real trouble if I would of hit the wall any differently. So my advise is do not get rooms with hot tub they are dangerous. The rest of the hotel is good.

    5
    « Lovely experience »

    This was a lovely hotel. The interior, exterior very beautiful and clean. Extremely quiet and the housekeeping service was top notch! We stayed 5 nights ;and enjoyed every second of a good night's sleep.

    4
    « Comfortable and convenient to Tacoma, Olympia Penisula and South »

    Spent a week here on a combination of work and pleasure. I was very grateful for the comfortable king-room with desk, mini-fridge, microwave and coffee maker. The hotel staff was uniformly respectful and helpful and the housekeeping team is exceptional. My room looked spotless and fresh everyday. A decent breakfast is included and the nightly cookies in the lobby (with coffee or tea) were a nice touch. I did not use the restaurant, but it seemed to usually have customers. Pool was AOK, too. The location worked great as I was Pacific Lutheran University and then did a day-trip to Mt Rainier.

    5
    « Comfortable stay »

    Stayed t this hotel as a reward night and was quite pleased. We were upgraded to a suite with the only draw back being that it was next to the fitness room. The walkers started at 6AM and the lifters at 7AM. This was within the posted times so could not complain. This might explain way the upgrade was made. The entire experience was excellent and even though I was awakened a little earlier than I would have liked there were no real issues. I would stay again.

  • 4
    « Satisfied »

    Great location near Western Washington Fairgrounds, shopping mall center and a variety of restaurants. Friendly and professional staff, great breakfast offering and quiet rooms well furnished for business or pleasure.

    5
    « Excellent Hotel »

    After a busy day visiting Mt. Rainier, we pulled up to the Plaza Hotel and were greeted by the most attentive and accommodating staff. The room was extremely clean and very comfortable. The breakfast was very good as well with scrambled eggs, sausage, assorted breads, muffins, bagels, etc., oatmeal and fruit! I would not hesitate to recommend this hotel.

    5
    « Great stay for families »

    Stayed here while playing in baseball tournament. Convenient to all amenities needed. Clean, comfy rooms. Staff very helpful and attentive. Nice free breakfast and lobby coffee. Pool! No complaints will stay again when in the area!

    5
    « Thank you! »

    This was our first time here and won't be the last! We came in for our daughter's graduation and was pleasantly surprised with the location being very convenient being it was near restaurants and the mall. The hotel was clean, the front desk staff is excellent and the breakfast in the morning was great! We were impressed by the cleanliness of our room and we have no complaints! Parking was also plentiful and free. We will be back!!

    5
    « Great spot »

    Loved my time with family here. We stayed because of proximate to relatives and had a delightful stay. Nice full breakfast in the mornings and a great indoor/outdoor (garage door is open in the summer) pool. Conveniently located right off highway 512.

    3
    « Almost Good »

    My Mom and I were in town for a family emergency. The room was fine, quiet and comfortable. The room was clean. The price was high, but we were in need of a quiet room that was clean. The beds were OK. And I will note that we were in town for just over 2 weeks but chose to stay here only 1 night. Breakfast was blah and I'd almost go across the parking lot to Denny's if we were to stay here again. Word of caution, when walking around the beds, be very careful. Part of the metal bed frame was sticking out (had been bent away from the bed) and I didn't realize it until I had gotten too close to it and ended up with a 2 inch gash on the side of my leg. I waited at the front desk for nearly 30 minutes to report this, but there was only 1 person trying to check in a bus load of military personnel. We ended up at WalMart buying first aid supplies to clean the gash.

    5
    « Almost Perfect »

    Hotel exterior is fairly drab but thankfully located on a hill above street traffic level where rooms facing a safe, expansive parking lot are pretty quiet. Hotel entry hall and lobby / lounge has an upscale, pleasant feel w/o being too luxurious or intimidating. TV size and in room lighting options are excellent and room decor attractive. Beds were firm but not too uncomfortable to sleep. However, although the rooms are standard size, the big minus is the bathroom which was surprisingly way too small, impractical and even a bit unnerving. Sink is located in sleeping area which also reduces privacy and comfort. This is a very, very nice hotel that has a major design flaw that might put off some customers, especially larger travelers. (Yes, the bathrooms are really THAT SMALL!! Almost feels as if you're on an airplane.) Breakfast items were standard, but acceptable, and there is an adjacent 24-hour Denny's for those who want more. I would gladly return here at a reasonable price and imagine that there isn't too much better to be found locally. Overall a very pleasant, easy stay at a very nice property. I give it a high rating w/two thumbs up.

    5
    « Met all of our expectations »

    Every staff member we encountered was overly-friendly and helpful. The breakfast was satisfying, with a good variety of choices for everyone. We stayed overnight for a volleyball tournament at Lake Tapps and it was the perfect distance to travel for a really nice hotel. The team really enjoyed the pool, too!

    3
    « Eat breakfast elsehwere! »

    We had a king suite/spa, which was clean, quiet and roomy, but rather dated décor. Getting out of the shower/bath is pretty dangerous frankly, so not recommended for the elderly. Eat breakfast elsewhere - badly set up, and the worst scrambled eggs I have ever had in my life! Good value average hotel. Nice staff.

    5
    « Extra-mile Service »

    Beautiful hotel. Clean and comfortable room. Great breakfast. The extra came out when our key didn't work for the room. I returned to the desk. The man rekeyed my card. Then, he followed me to the room to be sure it worked. I appreciate that extra effort to be sure the visitor is served well.

  • 5
    « Family trip »

    Breakfast was hot and fresh with several options. Room exceptionally clean. Pool is small but very clean and my kids enjoyed it. Service was excellent, employees very courteous. Atmosphere of lobby/bar/breakfast area is very warm and inviting.

    5
    « Not gluten free friendly! »

    I recommend this place to everyone. It had great service and amazing look. Room was spacious and clean. Bathroom was hug. The jacuzzi tub was the best part!! However if you are gluten intolerant or have Celiac disease I recommend bring your own food as they have a very low selection! Overall though this place was amazing!!

    5
    « Very nice comfortable stay. »

    This BW Hotel was certainly above average. Very clean and I am picky about such things. We will always stay there when going over to Puyallup Washington. I was impressed with the quality and service and professionalism.

    3
    « Business Stay »

    Fitness center doesnt open until 6 am Bummer! One person working in morning was very rude and acted like she couldnt help me because she was busy putting out the breakfast items. Choices on breakast bar are very limited.

    3
    « BW Premier Puyallup »

    This hotel was booked for me. Very pretty lobby that smelled like vanilla. I had a king room and it was very small. It had a fridge, microwave and Keurig coffeemaker. Bathroom is also very small and if you have knee problems, the toilet is much lower than other hotels. I grabbed tacos for dinner at the hotel and they were not good. It is also very noisy- children running throughout the halls and the walls are not well insulated. I probably will not stay here again.

    4
    « Great Clean Hotel »

    This was a very clean and nice hotel. The breakfast was great and staff were friendly. Also, the hotel and the area felt very safe. This hotel is definitely good for a traveling families. The only draw back was the curtain situation. The curtains don't close (Only for decoration). They have a solid white blind that pulls down. Since I was on the side of the building that the sun hit in the morning, our room was extremely bright. I wish they had heavy-duty drapes that would close and keep out more light. Normally, I don't mind if blinds let through to much light. But on this trip it kept waking all of us up earlier that we wanted to be awake.

    5
    « Overnight Stay »

    Clean facilities , friendly and helpful staff..Restaurant had good food. the morning breakfast was good. could have had more tables to eat at though. Will stay here again and would recommend this to all.

    3
    « Beautiful property, great staff... »

    Pet friendly! Tiny rooms, husband kept hitting his head on the shower rod. Small Tiny bathroom. Bed was hard as a rock and uncomfortable. Took the hot water forever. Great staff. Typical Continental style breakfast

    5
    « Definitely will stay here again! »

    Staff went above and beyond to ensure that I had an amazing stay. It's a nice hotel. The rooms are clean, and it was quiet. Awesome that they have elevators, room service and a restaurant on site. The room was clean and the bed was fine - not too hard, not too soft. It's a Best Western Hotel - but I actually really liked it. I will stay here again next time I'm in town.

    5
    « Great place to stay! »

    I stay here often because the rooms are super clean and hotel is well maintained. The staff is friendly and aims to please. Beds and linens are comfortable. Nice fitness room with weights, two treadmills, an eliptical and bike. Unfortunately both treadmills did not work. The night manager and maintenance staff immediately responded to my request for help but neither could fix whatever the problem was. Disappointing. I trust them to resolve quickly. I will continue to stay here.

  • 5
    « Great hotel »

    The hotel was great. We showed up at 230 am because we moved hotels from the red lion which sucked do not go there the one in Tacoma. But the best western was great clean fresh rooms and was very accommodating for my service dog will stay there again.

    4
    « Nice hotel »

    Bath is very small, otherwise a really nice hotel. Exceptionally nice and helpful staff. Well done complimentary breakfast with hot items (eggs, sausage, waffles, etc). Nice lobby and bar. We did not eat at their restaurant, but it looked nice.

    4
    « Nice but noisy »

    This is a very nice hotel overall. We have stayed here several times and it has always been clean and friendly. The free breakfast is very good, one of the best we have had. So I can only complain about two things, the swimming pool is inadequate as I like to swim laps, but that probably will not bother a lot of people. The big deal is that it is fairly noisy. The plumbing is very noisy and can or should I say will wake you up. We have decided that in the future we will request the 3rd floor to eliminate some of the noise.

    5
    « Outstanding location and facility »

    We picked this hotel for the location, and using this app, we also got a great price for the room. We were under 2 miles from the Fair Grounds and a very short 1/4 mile drive to a huge mall. The hotel itself is wonderful. Grand entry and lobby, sweet Bistro and bar also in the lobby. Two pools and a great breakfast. The room was very quiet and had great little details showing that a lot of thought was used to make the room so wonderful. Little things like K-Cup coffeemaker, safe microwave with a handy counter light so you do not make coffee in the dark or blast he room in light. Sleep was wonderful. I really liked this stay.

    5
    « Spanaway Buck Brannaman Clinic »

    This hotel is a short drive away from the Tacoma Unit Arena and close to restaurants. There are probably some cheaper motels a little closer, but would rather pay a little more and know what I am going to get. Nice room, quiet, and the complimentary breakfast helps to start your day.

    5
    « Trip to Seattle »

    Excellent hotel. Comfort level and the staff was extrememly pleasant and helpful. We so enjoyed the comforts of the lobby. It was more akin to an "Inn" experience than an impersonal hotel. The hotel was very clean in all areas and smelled wonderful

    5
    « My favorite place to stay! »

    This hotel is heads above. The amenities and the price make this our ONLY choice when in the area. The staff are friendly, professional and very eager to ensure each of our stays are perfect. We have recommended the location to all our friends and business associates.

    5
    « Great hotel and location! »

    Very friendly and helpful staff! Good buffet breakfast and nice little bar & bistro. Rooms were good size, very comfortable, clean and loved the decor. Overall stay was wonderful! Fantastic location, close to freeway, restaurants, and shopping.

    4
    « Good products, but ok services »

    I had a good first impression of the room, amenities and breakfast with coffee. I felt that the hotel staff tend to be not as friendly as I've seen at other hotels, and the house keeping job quality was inconsistent everyday. They don't refill/replace missing cups or coffee everyday. The hot water was not hot enough for shower. I really appreciated the comfortable bed and great coffee.

    5
    « Surprising property »

    Very nice hotel, reminds you of a higher priced property with modern rooms, conference center and business center. Rooms seem small when you first walk in, but that was no issue due to layout and features.

  • 5
    « Pet Friendly »

    What I loved is that this hotel was Pet Friendly, I have a dog and the fact I could bring him and there was a place he was accepted was great, especially in an grand setting as this hotel. About the only thing that I did not care for was that the bathrooms were tiny. Other than that the service, breakfast bar, grounds and hotel were impeachable.

    5
    « visit with grandkids »

    great place for taking the grandkids, the pool isn't large but plenty of room to play. they have a free lending DVD library with a large selection of age appropriate movies. will come again when visiting the area to see the grand kids

    5
    « Clean, excellent service, affordable »

    I stayed for 3 nights - the location is very convenient just off the highway and right next to a shopping mall and several restaurants - mostly fast food chains. There is ample free parking and free wi fi which worked well. The room itself was very clean and spacious. The bathroom was clean, if not a bit small. The lobby is nicely decorated. There is coffee / tea / cookies / lemon water available 24/7 in the lobby. The lady working at the reception overnight was very friendly and helpful during my late check-in and promptly booked a taxi for me for the following day. One of the ladies at the breakfast area was quite kind as I arrived late for breakfast and she went back to the kitchen and brought me a plate of scrambled eggs. The front desk has DVDs which you can borrow to watch. The only negative was the garbage cans in the room weren't emptied by house-keeping during their daily cleaning. I would definitely recommend this place if you are in the area - the service was great, the hotel is clean, and it is affordable.

    3
    « Uncomfortable bed »

    We stayed here for three days. We had a suit. Which was nice and spacious. The bathtub was jetted and fit two people comfortably. Our bed was NOT comfortable by any means. I found it funny when I went to see what was for breakfast there was a mattress convention in town....I asked a sleep train guy if they could give them some new beds! Breakfast yet again, unappealing. Denny's was next door... But we opted to wait for lunch. The most undesirable thing about our stay was the sound of the toilets flushing and water draining over our heads. From the rooms above..

    4
    « "Premier new icon" »

    Best Western innovation of "Premier" is something not to miss. The service when I arrived late in the evening was incredible, the two girls were helpful, professional and graceful. Their crew in the morning was cordial as well, especially the lady in charge of the Breakfast buffet. This hotel it is at the level of a Marriott, beds are orthopedic, bedding is fantastic quality, room are spacious, clean, quiet with a new system of sound proof. Towels are also great quality, and the remote control was processed anti-bacteria. <---love it! Wi-Fi available everywhere in the hotel, and the breakfast have hot items, a great variety of bake goods, plus they have lactose-free yogurt :) Stayed only for a night, but location was fantastic, parking area is friendly and I felt secure and welcome at B W Premier.

    2
    « poor customer service »

    This place is great, but they have to do something with their customer service. We felt humiliated at check out. first time staying there and my last one. I never been so humiliated in my life. Even my daughters noticed how bad I was been treated it.

    5
    « Awesome place - awesome service - awesome stay »

    Great place, clean, spacious. Kid friendly. Excellent staff, make you feel at home. Everyone very helpful. We stood for over a week and we were made to feel comfortable. Breakfast was good and great variety.

    5
    « loved it »

    Everything was so Clean and nice and everyone was very friendly and helpful Super good time I stayed in the area two weeks ago and it was not a good time I paid lots of money and was dissappointed in alot they did not have or offer

    5
    « Nothing bad but the customer service, but don't let that stop you »

    This place is great. Everything about it is good. The rooms are awesome and clean. Have a Keurig. Great cable and internet. The breakfast area, bar, and pool areas is so cool. Really neat setup. Bistro is affordable and fun to eat at. The dining area is so pleasant, unlike many hotel dining areas I've ever been at. I only had one problem that would not stop you from staying here, but I want to point out because the hotel CAN fix it and if they do, the place is perfect. So I used a third part to make the reservation. When I checked-in, I said to the young lady, could you put me in a room with two beds. She said let me check, and then gave us a room with two beds. Easy, nice. The next day, i had to buy two more nights from the third party, and went to talk to the front desk about getting a room with two beds again, twice i talked to them, a different woman and a man, each basically telling me it's impossible to get a room type switch when booking through a third party, as if congress would have to pass a new law for it to happen - the man even tried telling me i have to contact the third party to switch bed types, when the third party clearly said in the reservation that if we had any special requests we would have to contact the hotel. In the end, I checked out, and asked a different young lady if she could help, and without batting an eye, she kept me in my original room and changed the other room from a King to two queens WITHOUT congress and without going through the third party. The other two employees lacked some customer service skills, which I think if they fixed, the place was absolutely perfect.

    5
    « First stay »

    Hotel is very clean from the outside to the room. Bed is comfortable. Breakfast is hot and has a little of everything. Bottom floor can be little bit noisy. Lots of parking. close to a major mall and the fairgrounds.

  • 5
    « Great property »

    Excellent facility. Clean, great location, good breakfast. Well trained staff. Well located with easy access to freeways, shopping and other facilities. Staff was very friendly and efficient. Appears to be a well managed property.

    5
    « Excellent Hotel / Motel »

    Excellent room, plenty of space, very clean. We have we have our dogs they had plenty of room and a fantastic place to walk them. They have doggie bags and trash can set up in the walk area . Breakfast was presented and tasty. The staff was very friendly and we really enjoyed our stay.

    4
    « Puyallup »

    Nice hotel with a good breakfast buffet. Was not told pool was out of order and hot tub was in pool room but room was so hot using hot tub was impossible. Asked staff to open doors to cool off the room and was told we couldn't so that. NOT ACCEPTABLE - we wanted hotel with pool and hot tub not unusable pool and hot tub. Very disappointed!!!!!

    4
    « Quick Stay »

    We arrived at the hotel after attending a wedding an hour away. We had received good directions to the hotel, but still missed it as there isn't a ton of signage visible from the highway. Check in was quick and the room was everything we needed it to be....clean with a comfortable bed.

    5
    « Great stay »

    Can't go wrong with this choice. Great lobby restaurant and bar. Pleasant outdoor lounge area with fireplaces. Rooms are very nice. Dog friendly. I will stay here again in the future anytime I am in the area.

    5
    « Beautiful hotel and great staff »

    The hotel was beautiful, clean and really caring staff. My room was clean and very comfortable. The room attendant was very particular in cleaning the room. It always looked so nice to come home to. I love the k-cup coffee machines in the room. The breakfast was so good and the staff kept everything well stocked. They always had a smile on their face and so nice. The front desk employees are very nice and professional.

    5
    « Probably Our New Go To in Puyallup »

    We stay in Puyallup several times each year. We have always stayed at another hotel. This time it was booked and this hotel had an available reservation. First stay here. IMPRESSED. Great room, lobby and service. All was excellent here and we liked the feel of the hotel a lot. This has bumped our other hotel (which we like a lot too) as our probable new go to in the Puyallup area. Liked the workout room too. Did not have the breakfast but it looked good.

    5
    « Good & clean hotel »

    I liked this hotel not just because of the property but because of the staff. The girl that checked me in was very kind and professional and the girl that was working at the bar was super sweet too, made my stay more welcomed. The quality of the rooms were perfect, nothing to complain about. Also i needed help on how to work the ac..... the maintanace person was to kind and was really nice about showing me how to work it. They all are a keepers. Def coming back to this property.

    4
    « Definitely know how to treat customers »

    I wanted to add a review for this place, after spending 4 nights there recently. Spotlessly clean, and extremely accommodating. My only complaint was, that my mattress was a little soft for my Liking. And I didn't ask for a different room. I certainly would not hesitate to return here for another visit. Very nice hotel.

    5
    « Best in the Pacific North West(ern) »

    Centrally located hotel, with accommodations to suit all needs both business and/or pleasure. Staff are friendly, and rooms are nice & comfy. The Bistro Bar is a great addition to the hotel, I would recommend this hotel to friends and family.

  • 4
    « Nice »

    Clean and simple, great experience staying for a night there. Wil go back any time. Maybe improve the breakfast quality as it seems just average. The place is 5 minutes drive from downtown where there are great restaurants as well... Or the strip mall across the highway

    3
    « A MINIMUM THREE (3) NIGHT STAY REQUIRED »

    I wanted to stay here one night. I tried to make reservations on line, but kept getting unavailable indications for the entire two months on the calendar. I finally called Best Western to see if they were open, and was told there is a 3 day minimum stay. It would be nice if they posted that policy where we could see it. Caused a lot of wasted time, plus the time to write this. I didn't know how to rate the 1-5 stars, so I chose average. It may be a great place. I'll never know.

    4
    « Beautiful lobby, good breakfast . »

    This beautiful hotel was easy to find and is very accessible from the freeway. We found the room set up a little unique. The sink and vanity were in the open area, with the toilet and tub a tight squeeze in the enclosed bathroom. The pool and hot tub were smaller than we expected, but all facilities were very clean. We were satisfied with the breakfast offerings and the staff was friendly and helpful.

    5
    « Very comfortable room & Friendly staff »

    My sister and I stayed here over Memorial Day weekend. It was much more comfortable than we expected. The beds were not too soft. They actually offered a wide variety of herbal tea, not just coffee. Definitely a perk for us. The complimentary breakfast was perfect with plenty of variety. The location was convenient for us in our travels to other activities. We certainly did not have any complaints and thoroughly enjoyed having a pleasant place to stay after our daily activities. Would definitely use this place again.

    5
    « Very Nice Stay »

    We stayed at this location for 2 nights during a quick family trip to the area. The hotel was quite clean and the complimentary breakfast was neat and tidy and of good quality. The only downside was a small pool that would be quite crowded with 8 or more people in it, however there is a large roll up door that opened up the space to a nice outdoor lounge area where you could watch the kids from. Location was good, close to restaurants and shopping. It was about a 30 minute drive to downtown Tacoma and the Port Defiance Zoo, but we felt it was a fair trade off for the better nightly rates vs the downtown hotels. I would definitely stay here again.

    4
    « Immaculate & Friendly »

    This hotel was absolutely immaculate. Nothing anywhere- inside, outside or in the room that made me feel as if cleaning and caretaking was not up to par. Staff was very friendly and helpful. Continental breakfast not great, but a Denny's next door. Room a little small, but nicely decorated and up to date. Recommend as a good option for an overnight stay in Puyallup, WA.

    3
    « Yes...BUT »

    This has the makings of the best hotel in the Puyallup area. Well priced, well located, good service, nice room. However, during my three night stay the water temperature of sink and shower never went above moderately warm. Comments to the front desk resulted in a kind, concerned look and "sounds like the boiler is acting up, again." I very much appreciate that rather than rewarding frequent stay guests with a small package of chips or cookies, they hand out a coupon good for a beverage at their bar or convenience store.

    5
    « They Make it Right »

    I always enjoy staying at this property. If something goes amiss, they're very quick to solve the problem or make amends. My reservation in their computer wasn't the same as what I booked but I had my copy to prove not only WHAT I booked but WHEN I booked it. I asked for 50% off the first night and got it without any hesitation on their part. Other than that, I had a lovely stay; quiet and peaceful. I'll be back in a couple months.

    4
    « Great stay in Best Western Puyallup »

    This hotel is a higher level hotel than those Best Western I've ever stayed. But this does not mean that it's expensive. The quality:money ratio is a good bargain. The Denny's next to the hotel is a plus. I usually look for a hotel in the last minute. LESS EXPENSIVE hotel + LESS EXPENSIVE restaurant is improtant for me.

    5
    « Great place for groups and teams »

    Recently stayed here for my daughter's soccer tournament and it was a great location with an attentive, courteous staff. I would stay there again and recommend it for other parents traveling with their children for sports or other types of activities nearby.

  • 5
    « great place »

    Nice hotel it is where we chose to stay when visiting our family, great rooms, good breakfasts .I like the fact that they change it up each day its not the same sausage and eggs they have put out bacon and ham before which is nice for the people who stay at Best Westerns regularly. Very nice staff, nice pool and hot tub area, nice sitting area outside by the pool also. They have a nice little place to eat and have cocktails also by the lobby. Thanks again.

    3
    « So so »

    Rooms are nicely decorated and clean. Bed is comfy. However, you can barely turn around in the room it is so small. The bathroom is like a closet...you have to go right into the bathroom, past the toilet to close the door. It is also very noisy. We could hear the people in the next room talking....every single word. Whenever anybody beside or above us flushed the toilet or used the sink, we couldn't hear the television. For the price, it was disappointing. We stayed in much bigger rooms for a lot less..and they were just as nicely decorated and clean as this was. Cleaning staff were very friendly and helpful. Cant say the same for front desk staff unfortunately.

    5
    « Another great BW stay »

    This hotel is lovely. It was clean and very comfortable. The lounge/bar and breakfast area was well designed and gave plenty of room to sit and have breakfast or cocktails in the evening. I really liked the fitness equipment--just free weights and cardio machines--but well kept and enough for a good work out. I didn't use the pool area--mainly because it wasn't very spacious and there were kids in the pool--not so fun when they're not yours. I passed on the pool and spa--but it doesn't mean there was anything wrong with it.

    5
    « This Hotel is A+ in my opinion »

    We stay here often and staff are always happy and helpful. Love how willing they are to accommodate you and make you feel so welcome. Highly recommend this Hotel. Location for what we do is perfect. Easy access to freeways, shopping, dining and etc. Coming in to the Lobby in the evening to the smell of the fresh baked cookies is delightful and they are so yummy. Breakfast is fabulous and the staff that run this are outstanding. We stayed there over Valentines day and I had staff prepare our room ahead of our arrival. Kaylena, Aussie and Corin have always been outstanding along with all the other staff.

    5
    « Great value for money »

    This is a great Best Western right off the freeway, easy to find and access for our destination. They have a great pool/hot tub area and lovely outdoor seating area with a fireplace. When you arrive you can help yourself to a lovely glass of lemon water and a cookie before bed. The rooms are spacious, clean and very comfortable with windows that open to the outside to allow for wonderful fresh air. A wonderful breakfast is included in the morning with a great variety including make your own waffles.

    4
    « Clean and good staff »

    The rooms were very clean and the staff was wonderful. Check in process and check out process was easy. Would recommend the hotel. The hotel was easy to get to from the airport and location was good if there on a business trip where you will be seeing multiple clients in the surrounding area.

    3
    « Premier it's not »

    Very small rooms we had a King room you can barely turn around in it. Pool is small and no way to enjoy with so many kids running around. Up and down the hallways as well. Did not rate this very well as It does not stand up to being a Premier which is the top of Best Westerns. I don't think it rates as a plus. Beds were very hard, need new bed protectors the one in our room was torn to threads from being old. Views are of a shopping center parking lot. And I believe they regulate the hot water it seemed to be hot and then went semi hot-warm. Turn it off and back on and it's hot again. Really! The breakfast was a mess very messy and not alot of choices as well as what was there was gone and not replaced. Will not stay here again.

    4
    « Sleep well! »

    This Best Western was a comfortable place to spend the night. The room was quite small, but it worked well for us. The bed was a good one. Breakfast was fine. There are many hotels in this area, and I am glad we chose this one. The staff members were helpful and welcoming.

    2
    « It was an okay stay not what we expect for the high nightly rate we paid. Would avoid if you have allergies »

    We had an issue at check in with our room not being ready when I needed to prepare for a medical procedure and had called ahead. Due to the issue the first nights fee was waived so we appreciated that and the very room itself was clean however had a very strong chemical smell. It was awful to walk in the hallway, people had their doors propped open and the hallway smell was mixed with alcohol, pets, and smoking. We would not stay there again based on that. Also We had to watch very carefully that our 2 year old daughter didn't hit her head on the glass dining table.

    3
    « Playing "Catch-up" »

    This was our second stay at this attractive property. We wouldn't have come back if we had not enjoyed the first stay. All was well this time until our first night, when our upstairs neighbor decided to spend the time between 10 p.m. and midnight-30 doing some kind of exercise routine involving tromping back and forth the length of the room then dropping something heavy on the floor. We complained, of course, and the next night was OK, but the third night, back to the exercises (though not quite as loud). The hotel also checked us out a day early, then called us in the middle of the day to ask why we hadn't taken our belongings. When we got that squared away they made us check BACK IN (all the usual paperwork) for our third night, even though it was part of the original reservation. Worse, since we were "checked out", the didn't make up our room until late in the day. To be fair, the staff and manager went out of their way to try and mitigate these issues, but, well, we were disappointed.

  • 5
    « we loved the cozy seating area outside with the fireplace »

    We were quite pleased with the cleanliness, décor, and staff of this hotel over the weekend. The hot tub and pool areas were clean, and the outdoor seating area was a great place to unwind by the propane fire. I had no complaints about the room and was sleeping like a baby on the comfortable bed. I did not use the bar near the lobby but should a cocktail have been on the wish list - it was there in the evenings.

    5
    « Great for Both Business and Honeymoon »

    Excellent Breakfast Excellent Pool and Hot Tub Excellent Pizza and Drinks We were both closing on a vacation/retirement home and enjoying the Mt. Rainier and South Puget Sound area lWonderful experiences and memories as we look forward to the future in Washington Thanks for welcoming us well.

    3
    « Weekend Get Away »

    Stayed here before and boy have things changed. Chose it for value and comfort but was very disatisfied. You can't have a beautiful hotel on the ourtside and not want to take care of all of the little things on the inside.

    5
    « Always a Pleasure »

    I stay here every couple of months while I visit my sister. The hotel is convenient and comfortable and makes being away from home a pleasure. The free breakfast is great. The rooms have DVD players and you can borrow movies at the front desk. I will be back again and again.

    4
    « Store Event Stay »

    I was impressed with the cleanliness and nice comfortable decor. The company is using Best Western because of corporate rates and proximity to our new store. Nice choice. The bed was comfortable- wish I could have found an iron, but probably need to ask. I'll stay again next week for a few more nights and hopefully use more facilities like the work out room.

    4
    « Family visit weekend »

    The room was excellent room, bed was very comfortable, hotel is relatively quiet and the hotel staff provided great service, but skip the breakfast and go to Denny's next door. The breakfast was a real disappointment.

    5
    « Amazing hotel, great staff and restaurant/bar »

    We love this hotel. We stay here every time were in town. They have a restaurant and full bar. It's like a bistro. Rooms are nice. Elise the bartender is a sweet heart! Thanks for a great time !! Definitely recommend. Full breakfast in the am too.

    5
    « Great Stay »

    Very attentive and helpful staff. Hotel, rooms and bathroom really clean. Nice continental breakfast included, plenty of food and good quality. No problems with internet. Nice to have a restaurant and bar in the hotel.

    5
    « They have real glasses & coffee cups! »

    We stay at a lot of hotels and this one was so nicely appointed, with real glasses and glass coffee cups plus a Kerig coffee maker. The pillows were nice, sheets smelled good, in fact the whole room smelled 'clean'. The breakfast was as good as one of the free breakfasts can be, and they have great cookies fresh baked for guests most of the day. Parking was convenient and the location was close enough to everything we needed to get to. Denny's is right next door too. The walls are too thin, and we happened to stay here during a weekend event that involved teenagers. We had a huge issue with an employee that was handled perfectly and they went out of their way to handle it to our satisfaction. Because of this, we will stay here first when coming to this area.

    5
    « Ticks all the boxes »

    We very much enjoyed our stay. Everything was perfect - the bed was comfortable, breakfast offered all the required elements, the staff was quick and friendly, there was a full bar and even a restaurant with something for everyone. We will absolutely stay there again.

  • 5
    « Family visit »

    It's a very nice, clean, pleasant hotel. The only thing I would like is to have something besides a coffee cup to drink out of in the room. If you want water, use the coffee cup. If you want coffee use the same cup. If you have some wine or beer use the coffee cup. Cone on, spring for some plastic cups or reusable glasses.

    5
    « Our go too hotel »

    Always our favorite place to stay when visiting the kids and grandkids in Tacoma. This hotel is a little drive maybe 8 miles from Tacoma But well worth it. Love the rooms, front desk personal, hot breakfast and complimentary drink tickets. You won't be disappointed ??

    5
    « Always Happy »

    This facility is convenient and I really like the limited access rooms, especially the big bathrooms. This time there was a problem with the hot water one night so that night was cheerfully comp-ed. No arguments.

    5
    « Clean and convenient to amenities »

    Easy access to hwy, eateries and the Sate Fairgrounds. Nice area to walk our dogs and very quiet - no traffic noise, Rooms could be a little larger as there wasn't lots of free space between bed/table/chair. Bathroom was tiny.

    5
    « We will be back »

    Clean spacious nicely decorated room perfect for romantic get away or whatever. Staff are very helpful and friendly. I wish the weather had been nicer so we could have set outside by the fire pit. It was a little hard to find the entrance especially on a dark rainy night. Once we located the entrance, it was easy to get to the on ramps the next morning. Close to shopping.

    4
    « Great Place to stay with the kids! »

    The staff was friendly and courteous and the hotel was clean and well appointed. The pool was warm and my kids loved it. The rooms were comfy and the beds were as well. The free continental breakfast was so delicious! We really enjoyed our stay and will definitely return!

    5
    « Awesome 1st impression »

    Very clean lobby! Very nice front fest gal..Corrine. Rooms were very clean. Carpets clean. Everything smelled fresh! Very impressed with the fact that they serve Tullys coffee and furnish actual coffee mugs in the rooms. Anthony from HOTEL IMPOSSIBLE would approve of this HOTEL!! I would definitely return.

    5
    « Great stay for my Friends family »

    This was a gift for a good friend to spend Christmas alone with her kids. They could not have been happier with their stay. The loved the pool, the lobby was beautiful, the breakfasts were great. The kids were very happy with the internet. Was a great stay for them.

    5
    « Customer Service »

    Outstanding customer service by the staff, especially from the front desk. Everyone was very gracious and made my stay pleasant. Rooms are nicely furnished and I had absolutely no problems with noise from traffic or other rooms. The hotel's location is very easy to access and convenient to reach Tacoma or Seattle areas.

    4
    « Great hotel and room but..... »

    This is a very high quality nice hotel with a great breakfast a many amenities. The rooms clean, spacious and well appointed but the bathrooms is tiny and cramped and there is only one small sink in the vanity space.

  • 5
    « Best Western Review »

    Great Place to Stay. Rooms were spacious and very clean. The breakfast they offer is great and would recommend it for those who want to get on the road fast. The overall stay is quite relaxing and rooms are quiet.

    5
    « Great Location »

    This hotel has a great location if you are visiting the Puyallup or Graham area. There are plenty of restaurants nearby and the South Hill Mall. The pricing is great and the staff are very helpful and courteous. We have stayed several times at this hotel and have never been disappointed.

    5
    « Great Hotel »

    Great hotel. Easy access from highway. Near shopping, food. Lots of thing to see. Great pool and spa. Nice rooms quiet, clean. Very outstanding staff . Breakfast was good we were there on a Fri/sat. stay and they had different meats not just sausage like some of the property's do. That was nice. Will stay again at this location.

    4
    « Pet Friendly »

    We chose this hotel because it was pet friendly and we have also had good luck with Best Western hotels. It was also in a good location for us. It does have a Fireside Bistro but it closed early on our first of night due to being short staffed and only staff member going home sick. We were bummed because we had just driven 8 hours. The breakfast in the am is pretty good. You can make fresh waffles so that was a plus. There was plenty of space to have your dog do their business. It was very sad for me to see that dog owners did not pick up their dog deposits despite the fact the hotel provided bags. It drives me crazy that they are not respectful of others. It is no wonder that we have to pay extra for owners who do not follow the rules!!!

    1
    « CASH STOLEN FROM MY ROOM »

    Stayed at this hotel for 5 nights during thanksgiving week, and I discovered I got $200 cash stolen from my backpack from my hotel room. When traveling, I always have some petty cash($200)and a backup credit card with me kept separately in an envelope in the hidden pocket of my backpack that I carry all the time EXCEPT for breakfast. I stayed on the 1st floor next to the staircase where lots of guests and STAFFS walking around, and I have preponderance of evidence that a hotel staff entered into my room and stole my $200 cash in a morning while I was out for breakfast. What a horrible stay.

    5
    « Excellent and conveniently located »

    I stayed once before at this hotel and was impressed; it is an excellent value. While on another business trip my collegue was staying here and felt the same way. This is THE choice when traveling past/through Puyallup especially if you are doing business or attending events at the fairgrounds. Extremenly confortable, friendly and safe.

    5
    « Comfort, quality and a great breakfast. »

    I am always pleased with my stay at this location. The room is clean and comfortable, and the breakfast buffet offers great quality and variety. The staff is friendly and very helpful. I visit family in this area, and I have not had a bad experience staying here.

    4
    « Best Western Premier: Clean, Attractive »

    Husband and I spent two nights at this venue. We are from Oregon, so that tax at the end is always just a bit of a whammy! It ended up being about $120.00 per night, which is fine. The venue is exceptionally clean, and very comfortable. There was a gentleman standing around the lobby (an employee) when we arrived who would not stop talking to us, and we were exhausted, so it was a bit challenging to break away from him. The venue itself is very pretty, and quite magnificent for a Best Western, but it is a "Premier" so that must be the word to look for. Decor includes modern chandeliers, heavy and colorful fabrics, comfortable couches. Speaking of which: if you want to keep those couches nice, they should be a "no eating" zone, BW! We saw people move to them when space was short at breakfast. Rooms are comfortable. I suggest that you make "no noise" hours a bit earlier (9 PM) so we older folks don't have to listen to kids going off the rails. All in all, we received the value we expected for what we paid.

    5
    « A little R & R »

    This hotel is excellent in comfort, caring staff, cleanliness and amenities. They have a great full on breakfast, that they call Continental, but way more expanded than that. In the evenings they set out some cookies, which is a nice treat.

    5
    « Great Stay »

    Booked room to attend Model Train Show at the State Fairgrounds and do some pre Christmas shopping. perfect location as the Fairgrounds was a short direct drive from the hotel. Shopping was even closer, with most major department stores as well as many shops. Most major restaurants were also close by. Hotel staff were very accommodating. Had a large package shipped there which they received and stored for us. Will certainly stay here again. Although hotel is very centrally located, room was extremely quiet.

  • 4
    « Didn't stay the night, met Friends for Cocktails »

    When we stay at a Hotel it is normally at a Best Western Hotel. However, the Premier Plaza Hotel is a fun and comfortable place to meet with friends too have a couple of cocktails and feel safe. There are so many places in town to go for cocktails, all have their own style and atmosphere. But when the girls want to go someplace safe, quiet and fun for a couple of cocktails and visit we like to sit at the Best Western Hotel Premier Plaza Hotel lounge. It is very comfortable and safe feeling.

    4
    « Puyallup stay »

    Stopped near Seattle for a night at the Best Western and found it to be one of the best hotel experiences we've had in recent years. Very clean, bright and well organized. Would recommend it to anyone.

    5
    « A Fabulous Best Western Hotel »

    New remodelled hotel done very well and extremely well managed! I must say that this was one of the best hotel stays my wife and I have ever had! From the moment we entered the hotel entrance we were greeted by a cleaning staff member who immediately stopped what he was doing and welcomed us with a friendly hello, how are you? These friendly staff greetings never ended through the whole weekend stay and included employees walking in the parking lot coming to and from work in the mornings made us feel very welcomed. The repeated offers of assistance in any way was very appreciated. The cleanliness of the hotel was fabulous as was the comfort of our room and amenities. I would stay at this hotel again and recommend to others in a heart beat. The hotel was solid booked the Saturday night with large events but was very quiet in the room and hallways.

    4
    « Stayed just for the night. »

    We we're just in the area for one day on business and the room suited our needs well. Clean and comfortable and quiet. Everything was in working order. We had no complaints about the room or service. Only thing is they do not accept cash as payment. We do most of our purchasing with cash so it was a hindrance.

    5
    « This Best Western is the best. »

    If you are in the Puyallup area, stay here! The rooms are nicely appointed, There is a safe, a Kerri coffee machine, a large, flat screen TV, and plenty of drawer space for your clothes. The bed is simply to die for. I'd stay again just for the bed! The staff is helpful and cheerful. The breakfast has everything one would expect, from fresh fruit to oatmeal, waffles, toast, bagels, eggs, bacon or sausage, yogurt and great coffee. You owe it to yourself!

    5
    « Great place to rest and relax »

    So easy to check in and out. When checking out if you use the express service you do not have to stand in line to check out. Very clean and comfortable. Bed was just the right firmness. TV had many cable options and internet worked very well.

    5
    « Great facilty »

    Hotel was clean and well appointed. Rooms were comfortable and clean. Staff was courteous and helpful. Location was near the business section of Puyallup. Traffic was heavy. Access to the hotel wasn't difficult.

    5
    « Very nice place to stay »

    My friend and I traveled down for three nights. was amazing from the get go. The staff were warm and welcoming. found us a vase. Breakfast in the morning were great. The pool and hot tub were clean and pleasant. I wish it had been warming to sit out on the patio. The only thing that got me down was that the lounge was not open longer or had a larger menu. but the service was great.

    3
    « Don't accept room 125 »

    Room 125 is hopefully the noisiest in the entire hotel. Located in the entryway by the stairs, kitchen, breakfast buffet, and front desk; prepare to be up all night. But it doesn't end there! At 6:00 am every morning they will begin setting out breakfast. This entails vacuuming, setting up the breakfast buffet and a lot of talking. The door is so thin, you can hear them pouring the coffee. If you get room 125, bring your earplugs.

    5
    « Best Hotel Near Seattle--GO HAWKS!! »

    My husband and I stayed here for a Seattle Seahawks game, and were delighted with how easy and affordable it was! It added about 30 minutes to our drive to the game (about 40 minutes total) which seemed a small price to pay for the amount of money we saved over staying downtown. Every time we stay here we are amazed at the great value for such a high-end product. The rooms are spacious and clean and I love the Keurig coffee maker and guest robes! Breakfast is included and served in a beautiful room with lots of tables and tv's. I am delighted to say that I have only ever experienced warm, welcoming staff and will always choose this hotel for all of our Seattle-based activities. I highly recommend it!!!

  • 4
    « Very good but a few issues »

    The lasy at the front desk told me my card was declined. She suggested it was do to having insufficient funds. I explained that was not the case and asked her to run it again. She did and it went through. I felt as if she was assuming I didn't have the money on my card. Her approach could have been better for this issue. Also the picture and sound was off on the TV. We weren't planning on relaxing in the hotel much so it wasn't that big of a deal.

    5
    « Luv This Hotel »

    We really enjoyed our stay @ this hotel. Room was really nice and clean, bed was very comfortable and breakfast was very good also. Close to a mall and plenty of places to shop and eat. Highly recommended.

    5
    « Personal »

    When we come to Tacoma we always stat at this Best Western as it is closest to Pacific Lutheran University where we often have meetings or when homecomings or other events are scheduled. It is always a pleasure since it allows us to bring our small dog with us.

    5
    « wedding party »

    Great place to stay. Not inexpensive but very clean , nice rooms & good breakfast. It's close to expressway but very sound proof rooms. Would go back again. Lobby very nice , also indoor pool and spa. Everything kept up including outdoors. Traffic in Puyallup can be a nightmare but easy to get in & out of hotel. We had a suite with a door dividing the seating area and bedroom. Worked really well for us.

    4
    « Great business travelers hotel »

    Excellent staff and friendly service. Central to Seattle Tacoma and the Fair grounds are just down the road. Great views of Mt. Rainier and good convenient shopping and dinner options. I would recommend the hotel to Business travelers

    5
    « Great stay »

    This Best Western Premier was a great place to stay. The room was clean, bed was comfortable and staff was friendly. They were very accommodating as we needed an early check in. I would definitely stay there again.

    5
    « Anniversary Trip to Puyallup »

    My boyfriend and I come to Puyallup Best Western to celebrate our anniversary. While we were there we went to see Heart at the fair and the Lemay American's Car Museum. We both are directionally impaired individuals and we had to call several times for driving directions. The front desk was always very helpful and got us to our various destinations.

    5
    « Very nice place to stay »

    All the employees were cheerful and helpful from the staff at the desk to the cleaning personnel. When any of them saw us in the hall or lobby we were always asked if there was anything we needed. We were attending an off site seminar and were able to use the beautiful hotel lobby for our study time. It was a relaxing and pleasant setting and the staff was very considerate. I would highly recommend this Best Western hotel.

    4
    « Last minute booking »

    We booked a king suite and this was a very nice hotel... However, the bed was not very comfortable. It was a very firm bed and when you have joint issues like me, it can make for a very painful night. The free breakfast was OK. They did not have any real cream for the coffee so that was a disappointment for me. I don't like nor can I drink sweetened creamers. I think for what they charge for a room per night they could at least have real half & half or the coffee. But Starbucks was only a few minutes down the road so that worked out OK.

    5
    « 5 Star Quality »

    What a terrific hotel! We stayed here for 5 nights and had great rooms - clean and spacious and comfortable with a wonderful smell of clean sheets and towels! The furnishings were perfect - including a comfy stuffed armchair and great desk and desk chair - a separate vanity area with a makeup mirror, a small fridge and Keurig Coffee. We had a wonderful, restful sleep on the beds and the breakfast was delicious, The staff was very friendly and helpful. A perfect experience.

  • 5
    « Overall excellent place to stay »

    This BW is newly renovated with fabulous suites that include jetted tubs and private bedroom with doors separating the living and dining room. Always clean. Housekeeping does a great job. Pool and fitness room are small but they do the trick. Coctail hour is a bonus. And breakfast is good with protein. There are several hotels I have stayed at here in Puyallup but I choose to come back here time and time again. The staff are very friendly and greet me in the halls. Prices are reasonable compared to others. Give it a try!

    5
    « Suite Life »

    I booked a king room but upon check in found out we were upgraded to a King Suite. The room was beautifully furnished the tub had jets, there were french doors to separate the bedroom from the living room. It was very clean and quiet. We loved the room so much we skipped going to the concert we were going to see at the fair. The bed and pillows were very comfortable and we just loved staying here. I would book another Best Western Premier in the future and pay full price for the suite.

 

Getting to the hotel ...

All directions
·From: I-5 North or South. Exit onto Highway 512, (Exit 127), head east towards Puyallup, exit off Highway 512 at the 9th Street Southwest/94th Avenue East Exit. Turn left off exit and cross the freeway. turn right onto South Hill Park Drive. Just ahead is the Best Western Premier Plaza Hotel & Conference Center. ·From: Highway 167. Going north or south, exit onto 512 West towards Puyallup, exit off Highway 512 at the South Hill/Eatonville Highway 161 Exit. Turn right off the exit, and turn left onto South Hill Park Drive. Just ahead is the Best Western Premier Plaza Hotel & Conference Center. ·From: Downtown Puyallup. Travel south on South Meridian Street. Go past the fairgrounds and contin...

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