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Best Western Hotel Prineville Inn, Prineville

4.0/5  - basé sur 400 notations.
1475 NE 3rd Street, 97754-2905, Prineville, United States - See map
Best Western Prineville Inn - Enjoy your stay! The Best Western Prineville Inn is ideally located in the center of Prineville. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Prineville Inn, centrally located in Oregon, offers reasonable rates, clean accommodations and easy access to Prineville Reservoir, Painted Hills, Les Schwab and Facebook Data Center. The charming, spacious accommodations at the Best Western Prineville Inn are well suited for any sort of traveler. Feel right at home while staying at this Prineville hotel with its many amenities, including cable satellite television with HBO®, refrigerator, microwave, desk, single serve coffee maker and free high-speed Internet access. The guests of the Best Western Prineville Inn can get the perfect start to each day with a complimentary breakfast. This Oregon hotel also offers guests a heated indoor pool and 24-hour, year-round spa - perfect for relaxing after a day of working, sightseeing or business meetings. Free parking, guest laundry, meeting facilities, a cozy lobby with fireplace and 24-hour coffee and tea are also available at the Best Western Prineville Inn. Be sure to ask the friendly and knowledgeable staff for anything else needed during your stay. Those traveling in the Prineville area, the Best Western Prineville Inn allows business travelers to make the most of their trip, as many of the area's businesses are close by. Enjoy easy access to Bureau of Land Management, Forest Service offices, Les Schwab corporate offices and training center, Pioneer Memorial Hospital, Face book Data Center and Wood grain Millwork Inc. from the Best Western Prineville Inn, OR hotel. The Best Western Prineville Inn is also just a couple minutes away from Prineville Reservoir, Painted Hills, Crooked River, Crook County Fairgrounds, Ochoco Reservoir and Walton Lake. With the unofficial title of the Rock Hound Capital of the United States, guests can easily enjoy the area's recreational activities near this Prineville hotel, including rock hounding, golfing and hiking. For an affordable trip to Prineville, Oregon call to make a reservation.

Best Western

Hotel Prineville Inn

LABEL_ITINERAIRE

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Partner
 
based on 400 guest reviews
NOTE ISSUED
Excellent
169
Very Good
160
Average
48
Poor
15
Terrible
8
REFER TO NOTICE
Business Business
80
Couples Couples
134
Family Family
116
Friends getaway Friends getaway
26
Solo travel Solo travel
31
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Nice"

4
06/10/2018

Room was clean. Check in staff was fast. Both check in and check out staff were friendly. Express check out is convenient. Hot tub could have stronger jets but was a good temperature. Lots of pillows in the room which was great.

PrinevilleHotel, Manager at Best Western Prineville Inn, responded to this review
Thank you for your review. We appreciate you choosing the Best Western Prineville Inn

"Great place, great price"

5
29/09/2018

Best Western is consistently a good value, and this stay was no different. Rooms are always clean and well maintained. All amenities function as they should. Staff is always friendly and helpful. I will definitely continue to stay with the best western chain of hotels.

PrinevilleHotel, Manager at Best Western Prineville Inn, responded to this review
Thank you for taking the time to give us a review. We appreciate your loyalty and staying at Best Western.

"A Pleasant Surprise"

5
18/09/2018

I wasn't quite sure what to expect when booking this hotel. I was very surprised to find that the room was super clean, there is good lighting in the bathroom, and the cable channel selection is vast! The one thing that I would personally prefer is a bit of a less firm mattress. I would easily stay at this hotel again. The staff was very friendly too!

PrinevilleHotel, Manager at Best Western Prineville Inn, responded to this review
Thank you for your review. We appreciate guest feedback!

"Nice room, location"

5
08/09/2018

Very clean and quiet room. Motel has an indoor swimming pool, breakfast available daily. Located near restaurants and downtown Prineville. The service was excellent, check in fast and efficient. Will definitely come back.

PrinevilleHotel, Manager at Best Western Prineville Inn, responded to this review
Thank you for taking the time to give us a review. We hope to see you back in the near future!

"Great location right before the John Day wilderness area - great value"

4
21/08/2018

Nice people, great location (not too many decent accommodations nearby), peaceful sojourn. Breakfast was good and ample. If you are heading to the desert wilderness area, this would be a good spot for a night or two.

PrinevilleHotel, Manager at Best Western Prineville Inn, responded to this review
Thank you for the review! We appreciate you staying at the Best Western Prineville Inn.

"Fine for one night"

3
09/08/2018

My room was spacious and clean enough. As is sometimes the case with Best Western motels, it was somewhat pricey. (I wonder if Best Western assesses huge franchise fees to its franchisees that they have to compensate for.) I'd characterize the hotel as a generic mid-range facility, with little remarkable or objectionable about it. Because I was there for only one night, I have little else to report. I give it three stars for just one reason: the keyless entry system was dysfunctional. More than once I had to insert or swipe (I don't remember which) the keycards many times to gain entry to the room. I would write this off to just my door or just my keycards, except that the people across from me were having the same problem, and we commiserated about the difficulty.

"Prineville Best Western"

4
13/07/2018

Nice hotel in this little burg. Very well cared for, clean and updated. Employees were very friendly and helpful. The breakfast was standard fare, but is always good to get us going so we don't have to stop again. Not much to do in the town. We hit it on a Sunday and almost everything was closed up.

"Clean, friendly, and fun!"

5
08/07/2018

The room was clean and well stocked. Good breakfast and our kids loved the pool (they always love the pool) but this one was clean, the indoor room was not all stuffy. Overall you could tell that the staff actually cared. They brought us extra sheets and blankets for the kiddos.

"Great place"

4
27/06/2018

Very good hotel in a beautiful Oregon Valley. Great employees, well cared for facility, clean and updated. Great rooms, very comfortable bed. Very good breakfast served in a nice breakfast room. Acceptable restaurant next door. Nice small town atmosphere.

"Just a basic hotel"

3
22/06/2018

Traveling through and needed a place to stay for one night. Outside is nice and updated. Rooms are updated but nothing fancy. I feel like the room could've been a bit cleaner but overall not a bad hotel. I felt it was a bit expensive, however. The staff was friendly and helpful. The only problem we had was being woken up by people outside our window talking and laughing loudly at 1:00 AM!

"Are Go To Hotel when fishing the Crooked River"

4
18/06/2018

This place has a very good staff. They are pleasant and helpful. Hotel is clean and well maintained. Maids do a great job and I would recommend this place to anyone overnight or staying a while in Prineville.

"Awesome visit"

5
12/06/2018

I checked in a week ago 6/6/2018 and have been so satisfied with the staff and quality of this hotel I just had to write this review. First night I was on the second floor and since I have walking difficulties I approached Jen the Assistant Manager and she immediately placed me into a room on the first floor and close to the pool and hot tub. Woohooo. Even though the hotel was totally booked. Next I could not get into the bed due to height restrictions and again medical difficulties so I approached Justine and boom she got me a stool so I could use the bed (what hotel does that?) Kaci was also very helpful during my comings and goings. Overall the staff went above and beyond for me. The room was very nice and the bed (once I got to use it) extremely comfortable. The room was always kept immaculate by the housekeeping staff. I could not be more pleased with my stay. Sadly after my week here I must go on that big bird back to reality. Thank you Best Western for aiding in the best vacation ever.

"Very Helpful Staff"

4
06/06/2018

The staff was very accommodating to our needs. The room was spacious with a sofa. The downsides were a slow internet connection and just an adequate breakfast. Considering the choices in Prineville, this is a good place to stay.

"In town for a wedding"

4
28/05/2018

We spent a fri,Sat and Sunday night here.The woman who checked us in was very nice and helpful.Our room was more than clean enough for our standards.The bed was firm but comfy, could use a heavier blanket,and got good sleep all 3 nights.The breakfast provided was decent and kept us from wandering over to restaurant next door.My only issues were the walls are on the thin side and parking lot filled up fast at night .Neither would prevent me from future stays or telling friends to stay there.The pool is open 24 hours but we didn't have time to check out but it was popular with other guests.All in all a positive experience.

"Prineville Visit"

5
28/05/2018

This is the second time I have stayed at this place (while visiting my brother) and I've been pleased both times. Beds are comfortable and rooms are clean. (The breakfast bacon could be a bit crisper though > :o))

PrinevilleInn, Manager at Best Western Prineville Inn, responded to this review
Thank you for staying with us! We really appreciate your business and your review!

"primeville"

5
26/05/2018

It is a very nice hotel. The people that work at this hotel are very welcoming, Breakfast was good and lots of verity, and was always stocked. The room was clean and beds are comfortable. We wil stay there again. Thank You

PrinevilleInn, Manager at Best Western Prineville Inn, responded to this review
Thank you for your review! We appreciate you staying with us!

"Nice rooms, but loud"

3
25/05/2018

I stayed here for only one night, and I booked a king room with a jacuzzi, because it was only 10 bucks more, and why not? The hotel was easy to find, and check in was very easy as well. The first thing you notice when you walk in is the window to the pool area, directly across from the front desk, which seems a *little* awkward if you did want to swim. I didn't though, so let's move on! My room was in a separate building from the main lobby, and it was separate from the other rooms, not sharing walls with any other rooms. I was thrilled when I saw this setup, two sides of the room were outside walls, one was bordered by vending machines, and one bordered the housekeeping closet. Excellent, I thought, I don't need to worry about any noisy neighbors! Wrong. The window faced the parking lot, and the walls are so incredibly thin, even the outside walls!, that you could hear people's conversations with the windows closed. The room above us was also a jacuzzi room, I'd bet, because when they turned the water on the fill the tub, it sounded like a tsunami was crashing through the ceiling on us. The actual room was clean, except for the headboard. When the light shined just right, you could see handprints on the headboard. I'm not naive, I know what types of traveler book rooms with jacuzzis. I realize not everyone wants to unwind after a day of exploring the Painted Hills with a bottle of gas station sparkling wine and sit in the jacuzzi watching Gravity Falls marathons on Disney XD. I did not need to *see* proof of other couples' activities. I realize the housekeeping probably just didn't see the handprints on the headboard, but it did make me feel a bit.. gross? laying in the bed. I'm sure everything in the bedding was clean, but, ergh, gross. The shower had decent water pressure, and the showerhead was high enough so I didn't have to bend over to wet my hair. That's all I ask for. Housekeeping starts cleaning before 8 am. If you stay here and you're in the room I was in, you'll be notified immediately when they start by hearing the vacuum starting up. I think overall this stay was okay, I'd normally suggest looking elsewhere, but it's Prineville. Your options are limited.

PrinevilleInn, Manager at Best Western Prineville Inn, responded to this review
Thank you for your review. Our housekeeping staff does not start until 9 am. I am sorry you heard a vacuum but I assure you it was not from our housekeeping staff. I will definitely send housekeeping to look through this room thoroughly. We just won a housekeeping award and we pride ourselves on extra clean rooms. I can see where seeing hand prints would not be appealing. I hope you enjoyed the painted hills and your visit to Central Oregon.

"Great value"

5
21/05/2018

clean comfortable room, good breakfast, NICE people. There are not a lot of choices in this town, but this hotel is fine. The desk people are so kind. The location worked for us. The lobby is cute. very satisfied

PrinevilleInn, Manager at Best Western Prineville Inn, responded to this review
Thank you for your review! We are so happy you choose to stay with us. We look forward to your next visit!

"painted hills, ochoco pause"

4
17/05/2018

Very nice lodging, The local restaurants within walking distance were very bad. Go to grocery next door and get take out, beautiful location Closest to fossil beds, national forest, water sports, all under clear desert sun. Great hiking area

PrinevilleInn, Manager at Best Western Prineville Inn, responded to this review
We appreciate your business. Thank you for your review and for staying with us.

"Outstanding facility and staff"

5
30/04/2018

The bed was about the most comfortable one we have ever enjoyed while traveling. The breakfast items were very well done, as good as most casual restaurants. We thought we had left an item behind, and the staff was very helpful not only in arranging to have it shipped if found but in searching the room several times. All in all, a great experience.

"Spring Buisiness"

5
29/04/2018

Excellent location with nearby dining and amenities for the family or business trip.The indoor swimming pool is an excellent way to start or finish the day. One of Oregon's highest rated growler refilling station is located almost next door.

PrinevilleInn, Manager at Best Western Prineville Inn, responded to this review
Thank you for your review! We appreciate all of our guests and look forward to seeing you again soon!

"Great experience on such short notice!"

5
19/04/2018

Great experience on such short notice for the 2018 Corbett High School Baseball & their family's! Great accommodations, friendly staff, really comfortable beds, yummy breakfast for the team, & great pricing!! The swimming pool & hot tube was a extra bonus for the team! Great location to Baseball fields and restaurants! It was a great place to relax after 4 games to prepare for 2 games the next day~ Thanks Prineville Best Western

PrinevilleInn, Manager at Best Western Prineville Inn, responded to this review
We were more than happy to accommodate your baseball team! We are thrilled you choose us for your lodging needs. We look forward to seeing your team again in the future!

"Great place, owners and staff!!!"

5
09/04/2018

Very nice place. Decor was great inside and out. Fantastic pool and hot tub. Friendly staff. Comfortable room!!! Great lounging area with fire place and comfortable seating!! Staff was friendly and courteous!

PrinevilleInn, Manager at Best Western Prineville Inn, responded to this review
We are pleased you were happy with your stay here at the Best Western Prineville Inn, We look forward to seeing you again!

"Experience at Best Western in Prineville, Oregon"

2
31/03/2018

Service poor and facility poorly maintained. TV not working properly, had to request towels and told limit to one towel per person due to shortage, bathroom smelled like mildew, did not want to give bedding for hide a bed, lights on timer and came on in middle of night, staff appeared disorganized and unhappy

PrinevilleInn, Manager at Best Western Prineville Inn, responded to this review
I apologize you did not receive the quality of service we strive so hard to provide. I assure you I will be looking into each matter you mentioned. My hope is that you will give us another chance, to prove our quality of service, and stay with us again.

"Stayed here several times."

4
30/03/2018

Nice, clean rooms. Comfortable pillows and beds. Friendly staff. 24 hour indoor pool. They do not allow pets. Restaurant next door (average food). Not a lot of choices in this town, but this place works for me.

PrinevilleInn, Manager at Best Western Prineville Inn, responded to this review
Thank you for your review! We appreciate your business and look forward to your next visit.

"Loved the rooms, excellent breakfast "

5
07/02/2018

We stayed for a night at this hotel and we chose the rooms with King Beds. We personally loved the rooms. They were clean and spacious. Breakfast is excellent here! Scrambled eggs, sausage, and some delicious potatoes. A good variety of breads, biscuits and gravy, waffles, fruits, yogurt. Pool and hot tub room is open 24 hrs and although we did not try it looked very clean. We were very impressed with the decoration at this hotel, absolutely lovely.

PrinevilleInn, General Manager at Best Western Prineville Inn, responded to this review
We are thrilled you loved your stay here with us at the Best Western Prineville Inn. We value each of our guests and appreciate the feedback we receive. We look forward to seeing you again on your next visit to town.

"Happiest of Holidays"

5
04/01/2018

Our stay at the Holiday Inn in Prineville this Christmas was delightful ! The Lobby was decorated beautifully. We had one evening of snow and watched it fall as we basked in the hottub. Breakfast was amazing as always. Our Grandchildren enjoyed the poor!

"Good hotel- caring staff"

4
09/12/2017

Very helpful staff. Vehicle broke down & required being towed which put us approximately 4 hours behind when we were scheduled to arrive. Staff fully understood & accommodated us in every way possible. When the vending machine product hung up & wouldn't release product, staff took care of that with no complaint. Room was very cozy, warm & bed was most comfortable. Breakfast was great. Checkout was easy. Very nice time!

PrinevilleInn, General Manager at Best Western Prineville Inn, responded to this review
I am sorry to hear that you had problems on your way here. I am glad that my staff took care of you when you arrived and that you could enjoy your stay with us. Thank you for the nice comments about the room and breakfast. Come back and visit us again.

"good experience"

3
08/12/2017

I stayed at this motel as i could use my reward points and i had a social function to attend in town. Overall it was a good experience as i was traveling alone and was out most of the time. The room was clean, but kind of worn, especially in the bathroom. The bed was comfortable and room well appointed. I did find the exterior side door where i went out of, as did everyone else, did not lock and was open all of the time, which is kind of disconcerting when you are on the first floor. the breakfast was ok- pretty standard fare.

"Best place in Town"

4
08/11/2017

Friendly staff at check in and check out. Nice bed with perfect (for me anyway) pillows. Weird Jacuzzi tub with a high stepover to get into the tub with nothing to hold on to getting in or out. Other than that, no issues. Would stay there again.

"Friendly staff and good rooms"

5
05/11/2017

We were tired and had never been to Prineville so we needed to buy swim suits, go to dinner, and get directions to the Painted Hills. The front desk staff were most helpful and we got everything we needed. Rooms were warm and welcoming. Would go back again!

"Very nice room, great staff"

4
02/11/2017

We enjoyed our stay at the Best Western. We were visiting friends nearby so it was convenient. The room was very nice and very comfortable. The staff was very good and thoroughly explained everything. We had very nice complimentary breakfasts both days with waffles, cereals, etc.

"Nice room"

4
01/11/2017

I had a king room with a jacuzzi tub, staying for two nights. The room had a slightly odd smell but I think it may have been from a new carpet. After running the AC (which didn't cool very well), the smell went away. The jacuzzi tub is very odd. It has a sloping rim so there is nowhere to put your bath items. In addition, the tub floor has a "drainage' dip all the way around it and it is very uncomfortable to stand on. You feel like you are going to slip at any time. It is also very high. Getting in and out is problematic and there is nothing to grab hold of. Other than that, the room was clean, the bed was awesome, breakfast was way better than I expected - eggs, potatoes, bacon, biscuits, gravy and all of the other standard "continental' type breakfast items. All in all, it was a pleasant stay. Starbucks is a block away and there is a restaurant and grocery store right next door. I would definitely recommend it even though there are cheaper hotels in Prineville. Much Cheaper. But upon reading the reviews every one of them allows smoking or has in the past and smoking odor was a major complaint. It was worth spending about $40 more a night to not be subjected to smoking odors.

"Best hotel in Prineville"

3
27/10/2017

Great overnight location for sightseeing John Day Fossil Beds National Memorial. Hotel is at a central location, convenient and walking distance to: small shopping area; restaurants; Les Schwabb Tires Center (the original one). When you are on the road, anything can happen road side. And when that “anything involves your wheels” you'll appreciate to have a professional car service center like Les Schwabb right across the street from your hotel.

"Like a resort without the fee"

5
26/10/2017

My boyfriend and I stayed here for a night before meeting up with my family in a town nearby. We saw this as the affordable hotel with the pool. We were pleasantly suprised with a number of things at the hotel, like when the hotel clerk said that the pool was open 24/7 and you can drink as long as you don't bring glass. The continental breakfast in the morning had a lot to offer (biscuits and gravy were delicious). It felt like a resort without the fee. It's also within walking distance of a diner and a beer distributor and a grocery store.

"Visiting Prineville "

5
18/10/2017

Stayed at Best Western in Prineville We stayed here last year and it is still one of the our favorite places to stay. The staff is great and helpful. I had earned a free night through Best Westerns reward program, there was no problem getting the free night The rooms are clean and the breakfast was great I told them we where here visiting relatives and they said bring them over and use indoor pool. We didn't take them up on it but was great they offered

"great stay"

4
17/10/2017

Very accommodating and a beautiful area. We loved the hot tub because it was very cold that week, and the laundry facilities were easy to use too. We would stay here again. We loved the area, the canyon up to Prineville Lake is stunning.

"Well Run / well appointed"

4
09/10/2017

A return stay and reception is still friendly. A big pool open to adults 24/7. A user friendly laundry is helpful. Room is Best Western clean and well maintained. Bed is sufficiently comfortable. Breakfast offers basics but served on cardboard. Open until 9am weekdays and 10am weekends.

"Nice Stay"

4
05/10/2017

This was the last night of a four day road trip. Overall it was clean and comfortable. My queen bed had a bit of a dip in it, but not too bad. Sheets were getting a bit thin. Pillows were great. Roomy bathroom and counter. Big flat screen TV. Would stay here again.

"Best Western quality in prineville"

5
30/09/2017

Great Hotel, clean comfortable with good breakfast, everything a person needs before going out for a days fishing on the crooked river in Oregon. The river is just a few miles away, so one can come back to their hotel for a good nights rest.

"Great Prineville Hotel"

5
25/09/2017

BW Prineville is a very nice hotel. Very clean, quiet, and the desk person was very helpful. Our TV didn't work, and the problem was corrected immediately. The breakfast buffet was average. Overall, we would stay here again when traveling to this part of the state.

"Nice motel in a Small town"

4
20/09/2017

Was happy to find a nice Best Western in a small town. Easy to find on the main street and close to several places to dine. Would suggest making a reservation, I didn't and it was almost full when we checked in, on a Monday.

"Great hotel!"

5
18/09/2017

Good. clean hotel. Nice room and a great breakfast bar. Great appearance both inside and outside. Good location on a main street. Restaurants in the area. Very quiet place to rest away from the noise. Great rooms, nicely decorated with a very comfortable bed and a nice, hot shower!

"Beautiful hotel in a small town"

5
13/09/2017

This Best Western Prineville Inn is one of the most beautiful places we have ever stayed in. The bronze sculptures and the decorations are great. The indoor pool and hot tub area is large and very nicely done. Would recommend this as a great place to stay.

"Great place to stay......moderately priced"

5
09/09/2017

Great place. Modern. Comfy beds. Quiet. Clean. Breakfast is pretty good. Front desk staff is pleasant & housekeeping was accommodating. I would recommend this place to anyone that I cared about. We would definitely stay here again.

"Great value"

5
08/09/2017

Great hotel for the price. Clean and spacious rooms. Beautiful swimming pool area. Staff was extremely accommodating and pleasant to our (at times) rambunctious kiddos as well. Complimentary breakfast saved us $$$ the next morning and had a great selection. Highly recommend.

"Feels like home."

5
07/09/2017

This is such a lovely place to come to. I absolutely recommend staying when coming to Central Oregon. The beds are exceptionally comfy. The pillows are like clouds. The staff is so accommodating and very polite and there is nothing they wouldn't do to make you feel at home. Granddaughter loved the bedtime cookies. The breakfast is the Best I have ever seen. And love love that the pool is 24 hours. 5 stars from me!

"Average Hotel"

3
30/08/2017

The exterior is very nice and well kept, as is the lobby. We have been staying here for 10 years now, once a year pass through and the rooms and decor need some work. The price of the room for one night was over $176. Which in Canadian dollars that puts it over $200. Definately not worth it. Will start looking elsewhere.

"Good Motel in Prineville"

4
26/08/2017

Rooms are large, clean and well kept. We were in a second building in the back of the parking lot which meant a short walk to the amenities, but although that it was very quiet. The beds are comfortable and the rooms spaceous. The breakfast is plentifuland good. There is a restaurand and a food store right beside the hotel.

"Eclipse Visit "

4
23/08/2017

Prineville happened to be in eclipse path. Went to see phenomenon. Our group leader lined up rooms for us. ----->Utterly shocked to discover stock motel room had been jacked to some $500+ per night !!!!! To be even handed, this is clean and friendly place with amenities found typically in 1985. Which is fine. BUT, even double normal rate ...maybe. However, we all felt this high altitude rate was taking too much advantage.

"Noisy water. NO ELEVATOR!"

3
15/08/2017

Easy check in. Friendly staff. Great breakfast of ind fried eggs, sausage, waffles rounded out usual hotel b'fast fare . Nice clean pool. Bed comfy. Room prettily decorated. Bathroom fan noisy! Knew when guests next door flushed, turned on shower, etc Could hear guests walking above us-enough to wake me early. Big downfall was 2 stories, no elevator

"traveled for a concert"

4
14/08/2017

Room was clean and the staff friendly. pool/hottub was open to adults 24hrs. Full breakfast was eggs, sausage and gravy, make your own waffles with lots of stuff to make them fun(fruit and whip cream.Provided up front parking for motorcycles. Nice little beer room across the street. Restaurant right next door if you did not want to leave for food( I did not eat there but seemed popular with the locals).

"A great quite & comfortable place to stay."

5
13/08/2017

The stay at this hotel was top notch from beginning to end. Check in fast and efficient and the desk clerk pleasant. The room was wonderful and spacious. Very clean and a great bed. The amenities are numerous, clothes iron and ironing board, refrigerator, microwave, hair dryer, in room coffee, Kleenex and a great hot breakfast included in the room rent. There was fruit cups, yogurt, bread and a toaster, muffins, danish, biscuits, bagels, bacon, scrambled eggs, O'brian potatoes, pancakes, waffles, Nutri Grain bars, coffee, apple and orange juice and more. The dining area was clean& large with many tables. It certainly was way above average. There is an indoor heated pool open year round. The room was very quiet and a safe environment. I was highly satisfied with our accommodations and sure you would be as well. I highly recommend this hotel.

"Always high quality"

5
13/08/2017

As always, Best Western provides an excellent facility with quality service and amenities. The room was beautiful and beds were very comfortable. the breakfast was a feast with many options both cold and hot. Staff were very professional and helpful.

"Nice Place to Stay"

4
08/08/2017

I have stayed at this hotel many times, and each time I had an issue with the room, the problem was resolved. I have a bad back and the bed is very important for me to sleep as well as possible. On occasion I had to swap rooms due to firmness of the bed. The staff was very helpful and made the changes without any question. I am believer in the Best Western Hotel chin and will continue to use them in the future.

"Ordered room downstairs...."

2
06/08/2017

when we got to the hotel we had an upstairs room and no elevator. I asked for a room down stairs due to a hip problem. Stairs are very heard to go up and down. I requested a downstairs hotel room when I made the reservation. They told me that was not a problem and when I arrived nothing was as I requested.

PrinevilleInn, General Manager at Best Western Prineville Inn, responded to this review
I am sorry that you encountered these problems. According to our records your request for a downstairs room was not noted. I did do everything I could to rearrange guests but I was unsuccessful in getting you a downstairs room.

"Nice place in Prineville"

4
29/07/2017

First overnight stay in this town, chose this hotel based on brand recognition. Did not disappoint! Would surely stay here again should the need arise. More expensive than I would have thought, but I suspect some large construction projects in town are playing a role.

"A good Best Western"

4
26/07/2017

Nice big room Excellent air conditioning and comfy bed. Good TV. Bad hairdryer. Good service at reception, although the breakfast was very average. Right on US 26 and handy to walk to various stores and eateries.

"Best Hotel in Town"

4
21/07/2017

The Prineville Best Western Inn is an excellent hotel at a reasonable price. The staff is friendly, the rooms are very clean and well maintained. The property is located close to many restaurants, within walking distance if you don't mind walking about a 1/2 mile

"Just like visiting home."

4
21/07/2017

We don't spend much time in our room because we come to Prineville to visit family, but our room is always clean and welcoming. Just like visiting Grandma's place! The pool area is always clean with towels near by. The staff are always helpful.

"Our Go To place in Prineville"

5
18/07/2017

We always get a room in Prineville when our travels take us this way. It is clean,comfortable,Well maintained and an excellent bargain. It is well situated to use as a stepping off point for the surrounding attractions...

"The best decor ever"

5
16/07/2017

The air conditioner wasn't working upon our arrival but prompt staff had it completely replaced and s new one working in no time. Kuddos!!! Also awesome Decor in lobby and grounds! A great hotel and staff.

"Great"

5
15/07/2017

Stay here not The S. Inn in Prineville. We always stay here. Tina is great she helps us all the time. Breakfast is free and okay. Pool indoors is open for adults 24 hours but we didn't use it. We will be back.

"Surprising hotel in remote location"

4
12/07/2017

Nice, clean hotel to relax during a long road trip while stopping overnight in a remote area. Surrounding area is sketchy and has minimal food choices but the hotel itself is fantastic. Great pool area with jacuzzi. Two story hotel but no elevator. Has self service laundry for $2.50 wash/dry each load. Rooms were wonderful.

"Perfect"

4
10/07/2017

After 5 nights of camping, this was place was perfect. The room was clean, updated, spacious, air conditioned, and included a refrigerator, microwave, wifi, TV, hairdryer, shampoo, soap, coffee, morning breakfast, and lots of pillows. The facility includes an indoor pool and hot tub/spa open 24 hours to adults. Breakfast included make your own waffle, cereal, OJ, yogurt, eggs, sausage patties, potatoes, breads, fruit, coffee, muffins. There is a Ray's grocery store walking distance across the parking lot that is open until 10pm! We were very happy with our stay and would recommend.

"Not Much Nice To Stay"

2
09/07/2017

The noise from bathroom above us on the first floor room in "The Annex" was almost frightening it was so loud. Mentioned this in a review to Best Western and the response was "It's an older building and not much can be done". What a thing to say to people that are looking for a place to sleep and relax. Among other things: One nightstand between beds, no reading lamp for person on the wrong side of the bed. AC constantly and very frequently on and off. Free breakfast cut off at 9 am. Most other BWesterns accomodate the leisure traveler with breakfast until 10. Black Widow spider found crawing up inside of the room entry door. (We do know our spiders) After many years staying with them many times around the U.S. we are having second thoughts about Best Western. Until this time, we had always found BW to be great. They should clean up thier act. Also, the price for the room was much more than we are accustomed to with Best Western.

BestWesternHotels, Corporate at Best Western Prineville Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Great hotel. Outstanding service. Free Wifi. Indoor Pool. Free Breakfast"

5
08/07/2017

We were in town for an event and booked a room at the Best Western. My wife has severe allergies and staying in a hotel sometimes just doesn't work for us. We thought we would give the Best Western a try and they EXCEEDED our expectations. We called them a few days in advance to let them know what would help our stay be pleasant. They were happy to help us out in any way. The biggest item that attacks my wife's allergies is bleach. We were amazed that there was not any bleach smell in our room, nor on the towels, nor in the hotel itself. This hotel offers free wifi that was fast enough for all of our needs. The indoor pool is great as well. They do offer a full breakfast with everything from biscuits and gravy to waffles and things in between. Each room also has a refrigerator and microwave and there is a grocery store next door. If you are in the area looking for a hotel, give Justine a call at the Best Western. She far exceeded the service we were expecting.

"Not the best hotel"

3
02/07/2017

The hotel smells as if it use to be one of those hotels that you could smoke in every room. We saw a termite in the bathroom. Breakfast was free a little skimpy but it was free. Free is good. The pool looked nice we didn't go in. Hotel appears clean but with the smell and termite not sure. Coffee maker is located in the bathroom. Cable tv is limited and no DVD player. Rooms have AC.

PrinevilleInn, General Manager at Best Western Prineville Inn, responded to this review
I am sorry that your stay was not what you expected. We have been smoke free for many years, unfortunately people do break the rules and smoke in the rooms. We do charge them and clean the rooms so the smell is gone. Our breakfast is free and we offer many different choices to choose from. As far as the critter in the bathroom I will have the maintenance department take a look and spray appropriately.

"Gone fishing"

4
01/07/2017

Went fishing for our anniversary at nearby reservoir, enjoyed the close proximity of this hotel. Lovely setting and lobby, close to stores and restaurants. Quiet area even though on highway, wasn't able to stay for breakfast but it is provided complimentary.

PrinevilleInn, General Manager at Best Western Prineville Inn, responded to this review
It is quite even though there is highway right next to us. Our owner does a great job of decorating the lobby and grounds. I hope you did not let the big one get away.

"Best place to stay in Prineville"

4
30/06/2017

Total combined experience makes this the only place we stay in our several trips per year to Prineville area. Staff is great - hometown friendly and helpful - and the facilities and amenities are better than most in a community of this size. Handy to everything and very comfortable rooms and common areas. The indoor pool is far better than many top line hotels in large metro areas.

"Janine from Prineville is Stellar!"

5
29/06/2017

My company reserves a lot of rooms in a short amount of time with guest arriving on different days and times. Janine from the Prineville Best Western has a smile on her face and is beyond helpful even with the craziest of questions and requests. She's a stellar GM and manages her hotel with grace and hospitality.

"No soap, small pillows, spendy, . . . but clean."

2
26/06/2017

Obviously trying to better their margins. Wouldn't recommend unless everything else in the area was full. The pillows are maybe half size, no soap, expensive for amenities offered. Front desk was helpful and the rooms were clean.

PrinevilleInn, General Manager at Best Western Prineville Inn, responded to this review
I am sorry that you encountered some problems while staying with us. I understand about the pillows and have just finished putting new pillows on all the beds. I will be having a talk with housekeeping about the no soap issue. I will be using your comments as a training tool for the housekeeping department.

"Good place to stay"

4
26/06/2017

We found the hotel reasonable and comfortable, and the staff helpful and friendly. Our only complaint is about hotel food. It is so stacked with carbs and you know it is the cheapest on the market. Very industrial. But we usually surrender to that and always have our own healthy snacks

PrinevilleInn, General Manager at Best Western Prineville Inn, responded to this review
We do try to offer some healthy things for breakfast, also gluten free. But trying to please everyone for breakfast is a never ending circle. We do to offer good quality food as well. I am glad that otherwise your stay was comfortable.

"Good value and friendly staff"

5
15/06/2017

Bend and Redmond hotel prices are disgusting. I love that I can scoot on over to Prineville and back to a reality check for room price! The staff here really treats their guests beautifully. Restaurant next door means that I can just wander across the way for dinner, which is nice.

"Volleyball tournament "

4
11/06/2017

If traveling to Prineville Oregon for a volleyball tournament we have stayed at the Best Western Prineville for years! They are located just minutes away from the high school and offer a fantastic breakfast! The rooms are clean beds are comfy and hotel has an indoor pool.

PrinevilleInn, General Manager at Best Western Prineville Inn, responded to this review
Thank you for your comments. We do have a great location for school sports. We have a great selection for breakfast. Our pool is open 24 hrs for adults and until 10 pm for kids.

"Family Visit"

5
07/06/2017

Had the opportunity in staying here last weekend (June 2nd thru 3rd, 2017) / I was very pleased with the accommodations everything was awesome. The Staff wonderful and helpful and the beds (Queen) were very comfortable. Probably one of the best breakfast we've had in a long time, that is staying at a hotels, the entries from the waffles, eggs, potatoes, sausages were great - they tasted like they were suppose taste, so that was a nice surprise. I know I would stay here again....

PrinevilleInn, General Manager at Best Western Prineville Inn, responded to this review
Thank you for your glowing review. I am so glad that your stay with us was very enjoyable. We strive to make our breakfast taste good. We do offer big variety. We hope to see you again.

"Family Visit"

5
29/05/2017

We always enjoy our stay at the Prineville Best Western. It has good beds, pillows and friendly staff. We look forward to our next visit. We will be back later this summer. It's always a pleasure. Thank you.

"Very nice stay"

4
15/05/2017

The facility was clean and attractive. Nice pool and amenities. The staff was professional, friendly and courteous. Rooms were clean. We were offered upgrade as executive member. Really enjoyed the jacuzzi.

PrinevilleInn, General Manager at Best Western Prineville Inn, responded to this review
Well, thank you for being executive members. We like to take care of all of our guests. I do hope that you will come back and see us again.

"Vacation "

4
10/05/2017

Very nice and clean rooms Staff very friendly Breakfast very nice Stayed three nights with no problems or issues Stayed in king bed room Bathroom fans a little loud Has swimming pool and spa. Shopping center next door

PrinevilleInn, General Manager at Best Western Prineville Inn, responded to this review
Thank you for your nice comments about the hotel. I am glad that you had a nice stay with us. We are located right next to a strip mall with a few shops. I will have someone take a look at the fan.

"Excellent Family Hotel"

5
23/04/2017

We had 2 rooms for our family stay. They were able to accomodate a last minute request for them to be next to each other. Very friendly staff! This hotel is very clean, great location, and has a very good breakfast! Great value! We will definitely come back!

PrinevilleInn, General Manager at Best Western Prineville Inn, responded to this review
I am glad that you had a nice stay and we could accommodate your request. We do pride ourselves on maintaining a hotel in which guests feel at home. We do hope to see you again.

"Don't forget your swim suit"

4
21/04/2017

Great pool and jacuuzi, very clean, right temperature. Rooms very clean and recently remodeled. Bed and pillows very comfortable. Walking distance (take river path) to restaturants in town. Highly recommend

PrinevilleInn, General Manager at Best Western Prineville Inn, responded to this review
Thank you for the nice comments. I am glad that you enjoyed your stay with us. The walk down by the river is beautiful. It will take you all the way through town. We do have some great restaurants in town. Your right do not forget your suit. the pool and hot tub are open 24 hrs for adults, and they are at a great temperature.

"Pool perfection."

4
17/04/2017

If traveling with kids, this is where you want to be. The pool is open until 10 (for kids, 24 hours otherwise) and it was clean and so fun for our downtime in Prineville. I would recommend requesting the main building if you have littles... we got put in the 2nd building and it's a longer trek to the pool, and you have to go outside and back in to get there. Continental breakfast was great too!

PrinevilleInn, General Manager at Best Western Prineville Inn, responded to this review
I am glad that your trip to Prineville was enjoyable. Our pool is great for the family. We dooffer a variety for breakfast.

"Nice and very affordable"

4
11/04/2017

Great deal! Significantly less $ on the Sunday night I stayed than several other places nearby, and it with a much nicer setting! The decor was quaint and homey in the entry, and the place was clean everywhere. Staff was super nice. Breakfast was good with eggs, bacon, potatoes, make-your-own waffles and pancakes, as well as your standard continental fare. The room I was given was large and in the main building, same as the pool and hot tub (which were both very clean and super nice to spend time in!) I was only 2 doors from the back entry, so even though this is a smoke-free building, I could smell cigarets when standing in the hallway. But my room was very clean with no smoking smells at all. I highly recommend this place!

PrinevilleInn, General Manager at Best Western Prineville Inn, responded to this review
Thank you for your nice comments. We do have a lot of variety in our breakfast. I am glad that you enjoyed your stay with us. Sorry about the smoke smell. We do tell people to smoke 10 feet away from the doors and windows, but sometimes that does not work.

"Won't be returning"

2
01/04/2017

Usually we have good luck with BW hotels but not this time. They had us stay in a separate building 'the annex' from the pool which was less than desirable. Walking thru a parking lot in 32 degree weather to go swimming was not something we wanted. The bed was extremely uncomfortable and the springs creaked every time you moved! Both of us woke up with sore backs! The "annex" building, which is where we stayed had a terrible odor almost like stale cigarette smoke. Will not be staying st this location again.

PrinevilleInn, General Manager at BEST WESTERN Prineville Inn, responded to this review
I do apologize that your stay was not what you had expected. Yes we have two building and you do have to walk outside to get to the other building and the pool. We do our best to keep all our guest happy. The beds in the annex building were replaced last year. You can ask for the main building when you make a reservation and we try our hardest to fill all guest requests.

"Pleasant Stay"

4
25/03/2017

We stayed 3-24-17. Motel is very clean, very comfortable king bed. We had a handicap room (only room available). Nice, friendly staff. Room included microwave and refrigerator. Breakfast was served 6-9 am. It included waffles, potatoes, bacon, cereal, fresh and packaged fruit, assortment of bakery items, yogurt, milk, juice, different toppings for hot food. A restaurant was next door.

"Halfway stop"

5
25/03/2017

Great place to stop on the way to the coast from Boise. Nice pool, clean rooms, friendly staff, hot breakfast, and the price was right. The room was a bit noisy as we all got woke up from the people staying above us. Stomping around, loud pipes when they ran the water. But overall a pleasant experience.

PrinevilleInn, General Manager at Best Western Prineville Inn, responded to this review
Thank you for taking the time to review your stay with us. I do apologize that your stay was not with out some noise. Our building is over 27 years old and so you do hear a little noise from the pipes. But I am glad that the rest of your stay was pleasant. We do have a great staff and our rooms have recently been updated with new furniture. Our pool is a great amenity for the family to have a nice relaxing time. Please do come back and stay with us again.

"Easy and Pleasant"

5
20/03/2017

Hotel was clean and orderly. Used the pool with our 2 year old grandson. Check in and checking out was made easy and pleasant. The breakfast was really good. Had a big selection of different items, but also healthy items.

"Severely lacking in HOSPITALITY!"

2
25/11/2016

As a Travel Agent and former Best Western Quality Assurance Inspector, I'm really sad to say that this property lacks the hospitality that most Best Western properties have! The General Manager was not present at check-in or check-out, the desk clerk was unable to answer a single question and offered ZERO discount to me! I was looking for nice places for my clients to stay in Prineville and other towns in Eastern Oregon, but I MOST ASSUREDLY will not send them to Best Western Prineville Inn! Housekeepers seem to have not been trained to dust the rooms and there was a THICK layer of dust on picture frames! NOT RECOMMENDED!

"Nice hotel for weekend stay"

4
15/11/2016

We (2 adults + toddler) stayed two nights while visiting family who live just outside of the town of Prineville. Hotel is nice and fairly updated. Carpet leading to rooms looked dirty and that area smelled musty, but our room didn't seem to. We had a 2 queen bed on second floor (was the top floor in that area - to left when facing front doors). I believe another part of the hotel had 3 floors. No elevators on side we were on, though. Lots of noise from other rooms when water was running or toilets were being flushed, but other than that didn't hear too much noise. Other than sleeping we didn't spend much time there and didn't get to use the pool as I had planned, but it looked nice and apparently is open 24 hours. Free wifi was a plus. They offer a hot breakfast, although was fairly limited (make your own waffles, overcooked eggs, sausage, soggy potatoes, juice, coffee, yogurt, pastries). You can check in as early as 2pm, which is early from what I've experienced. Hotel is non-smoking, but both nights we returned there were people standing right outside the side entrance we used smoking...wish they had stood a little further away so we didn't have walk right by the smoke.

"Not a bad Best Western , if there is such a thing , but ...."

4
13/11/2016

Slept pretty well despite upstairs moving furniture half the night - But there were a few minor problems! Number 1 , no desk to put my computer on , the only flat surface of the right height in the room was the bathroom counter! So , I used the luggage rack and it was OK .. Next , drain in shower was nearly plugged , wouldn't take the water down so wound up standing in 3-4 inches of water while showering. An final whine-o-gram , breakfast may have been ready at the stated 6 Am , but I almost always get up way earlier .. They did have coffee and store bought pastries though .. And the Woman doing the breakfast was pleasant ..

"This place has it all!"

5
07/11/2016

This is my first visit to Prineville and it will not be my last! I was welcomed by Tina at the front desk. She made us feel totally welcome. I love being a diamond Best Western Rewards member for all of the perks I get including room upgrades and gift bags when I arrive.our room was super clean and the pool area is really nice. The lobby is nicely decorated and very welcoming. Our bed was super comfortable and the bathroom clean. There are restaurants and a grocery store within walking distance.

"Older BW but nice"

5
15/10/2016

This is one of the older type BW, so don't expect new furniture. Our room was still very nice, clean and quiet. The hotel was very busy with construction workers staying there but there was no noise and we slept very well. Breakfast was ok with the usual BW selection of cold and warm food. Staff were nice and friendly; internet was fast and reliable. We did not use the pool. The hotel is really easy to find at the eastern end of Prineville and supermarkets / restaurants are nearby. The area around Prineville has a lot to offer - we loved the Smith Rock State Park and the John Day National Monument. Would definitely come back here and stay at the BW again.

"Prineville"

3
11/10/2016

Hotel is fine, Very busy high turn over rate of guests. There is a lot of construction contractors staying at the hotel. If you are staying alone you will most likely get the absolute minimum accommodations. It is a well kept clean hotel. The best option in town.

"Really Nice Hotel"

5
10/10/2016

After a long drive all day what a pleasure to stop at this nice place and not have to drive into the congestion of Bend. Tina the front desk clerk was amazing with her knowledge of the area. Clean, comfortable well equipped rooms and a super friendly staff.....This is a great port in the storm!

"Pleasure stay"

5
10/10/2016

This was an excellent over night stay in Prineville, Or. very good service and clean and great appearance. Good price and nice pool and spa available to use at will if wanted. We would recommend this motel for sure to friends and a return of our future.

"Tina is awesome!"

5
09/10/2016

The room was very clean, comfortable, and felt like home. Tina is absolutely amazing! She is very kind, helpful and has a great spunky personality! My boyfriend and I mentioned we were hunting in the morning around 4am so we would miss breakfast and she offered to have some to go items ready for us at the desk! Now that's service!! The Best Western is so lucky to have her.. we didn't encounter anyone else during our stay but i'm sure the rest of the staff is great! We now have a place to call home each time I come out here for hunting season. :) Thank you Best Western keep it up!!

"Prineville stay"

4
08/10/2016

Spent September 29 & 30th at Best Western whilst exploring the area. Typical older Best Western, good room, not bad breakfast, lots of parking, fast internet, usual issues with noise transference from other units in the building. Excellent location, on main street but quiet, close to restaurants etc. Typical good value for money, would stay there again.

"Good option for staying in Prineville"

4
25/09/2016

The rooms was nice, clean and comfortable, the staff very friendly and helpful. Northwest décor made it interesting. Indoor pool and decent breakfast. Right on Main St, so easy to find. Micro/fridge in room and a grocery store is next door.

"Outdated, noisy, stinky"

2
22/09/2016

This place needs updating and a maid supervisory to check behind the maids. I"m not that sure the sheets were changed??? Around the base of the toilet was awful. The walls and floors are paper thin, and the all phases of the plumbing was noisy so that you knew what all the other guests were doing.

"Standard BW experience"

4
20/09/2016

The Prineville Inn is situated not far from the town centre. Couple of restaurants within easy walking distance. Ask for a quiet room away from the road. We had a room in the annexe which was fine for traffic noise but we were woken very early by vehicles leaving the property-think it may be hunting season. Obviously the staff can't help this. Otherwise room was good with all the standard amenities. Simple buffet breakfast provided. Pool on offer if you have time for a swim. Just a point to note; there are no lifts anywhere so if you have heavy cases be prepared to carry them up a short flight of stairs. Alternatively ask for ground floor accommodation.

"Prineville Best Western"

5
17/09/2016

Was pleasantly surprised by the quality of this best Western in a small town in the middle of Oregon. Really enjoyed this Best Western, the décor was beautiful, rooms comfortable, and pool and hot tub very enjoyable and the breakfast selection was above average

"What a great hotel!"

5
15/09/2016

We were surprised to see the outstanding flowers and art work both inside and outside the hotel. The room was spacious and included a hot tub and the king sized bed was huge and comfortable. The service was excellent, including the free breakfast. What a great hotel in the small town of Prineville.

"Mediocre & rude"

2
15/09/2016

Standard issue depressing small town motel. Might be the best in town, but I would keep driving to Redmond or Bend. Sometimes the staff can make up for this by injecting a brightness to an otherwise gloomy place. My experience was the opposite though, when I arrived to learn that the package I had sent beforehand had been simply placed on it side in the atrium (too small to call a lobby), where anyone could have walked away with it. Then when I had the gall to ask where I could place it for pickup the next day, eyes were rolled and I was told to call the GM. Guys - in this day and age, accepting a mailed package for a guest is a service even your hotel needs to offer.

"Nice stay "

4
13/09/2016

We stayed her for three nights. Rooms were clean and large. Plenty of room for two adults and two children with our portable pack and play. Comfortable beds. Loved the cookies in the lobby. The indoor pool and spa were heaven.

"A hidden Gem"

4
09/09/2016

I was in the area for business and my wife had suggested this hotel. From check in to check out, the staff went above and beyond. I arrived late and was glad to see the pool area is open 24 hours. This was a plus, as I got to unwind after a long drive. The hotel is a little older but the rooms were spotless, beds comfortable and the staff was exceptional! I will definitely stay there again when in the area for business.

"Wonderful hotel "

5
06/09/2016

There are art pieces all atound the property. I am not sure if they are antiques, but there are fun and pleasing to look at. The greetig was warm and welcoming with the person at the front desk. It was the first time, in a very long that i was greeted as a diamond member, or any kind of member for that matter. The checkin process went very quickly. I received a bottle of cold water and two chocolate chip cookies fresh from the oven. The room was clean, and the bed was comfortable. The pillows were not comfortable to me, too hard. But there were many choices on my bed, i just could find one that i liked. My husband said his pillows were perfect. We took advantage of the hot tub being accessible 24/7. Such a plus!!! I wish more hotels were like this. When you are traveling, sometimes you don't arrive with enough time to enjoy the pool or hot tub. We ate dinner at the restaurant next to the hotel. General menu, comfort food is how i would describe it. I thought my husband was never going to stop eating. Anyway,back to the hotel. You can't go wrong with staying here. It was a really positive experience. Even with just staying one night, having a good experience is important

"Lovely breakfast"

4
04/09/2016

The pool could be warmer, but it's still an indoor pool and fun for the kids. I like that it's open 24 hours (children are only allowed till 10). It was a little loud early in the morning when people started getting up on the next floor. The rooms were quite clean and the breakfast was excellent, with a wide variety and surprisingly good quality.

"Clean, Well Staffed Hotel"

5
03/09/2016

The Prineville Best Western is well decorated with a variety of antiquities and CLEAN! The breakfast is fanominal with many different options, including a full waffle bar and availability to make a personalized breakfast sandwich. The pool is always open and, again, clean. Not to mention, the extremely helpful and friendly staff. This hotel is worth every penny!

"Comfortable and Convenient"

5
25/08/2016

Best Western Prineville Inn is comfortable, convenient and well appointed. The room was spacious with a large bathroom and comfortable seating area. Space was well organized for fridge, microwave, tv and work desk — an bonus room that had a window that opened for fresh air. Located an easy drive to Painted Hills and Smith Rock as well as other local recreational areas. Well dressed with nostalgic and humorous sculpture add to the enjoyable space near the pool and breakfast area. Complimentary breakfast is offered 6 -- 9 AM weekdays, just a bit too rushed for my mornings; choices are predictable packages, waffles and for big breakfast eaters: eggs, meats and biscuits. Coin-operated laundry available — bonus.

"Fair time "

5
20/08/2016

Great location walking distance to stores and restaurants. Great Staffed motel from Sunny, KC, Tina. Helped find us the Best dinner restaurant. Thanks. Big room and bathroom, good AC, 24 hour pool area for adults in late evening. Breakfast was good sized and week days have eggs made for build your own sandwich, bacon, grated cheese, peppers,onions. Weekend sausage links scrambled eggs, peppers,onions & potatoes. Various kind of cereals, waffles toppings. They even had soy milk wish more places had it. Plenty of parking.

"Very comfortable"

5
19/08/2016

At our check in we were met by a wonderful woman who saw to all our needs with a friendly smile. It was a great way to start a mini vacation. Breakfast was varied and very enjoyable and the facilities were immaculate.

"Good starting point for certain road trips"

4
14/08/2016

We had trouble finding a centralized hotel for our road trip, so we went a little out of the way to find a good priced hotel, using the AARP discount. We found one in Prineville, Best Western, that took us approximately 19 miles away from out first destination of Smith Rock State Park to the west. I don't mind driving a little out of the way, you can see more of the country. Painted Hills is to the east with approximately an hour drive. The hotel was clean with many amenities including laundry and a friendly staff that was very accommodating. This is 2 story hotel but no elevator.

"Hot August Nights Road Trip"

5
09/08/2016

Great Hotel in great little city. Beautiful area of the state. Hotel close to amenities. Area was quiet and felt safe. Staff were all friendly, helpful and polite. Check in went quickly even with our large group. We would certainly recommend this for our family and friends. Best Western is our first choice when traveling.

"Mostly clean, met expectations"

3
04/08/2016

A perfectly serviceable hotel in Prineville. Like many Best Westerns, it's an older establishment with loud plumbing and signs of wear in the room and public places. The breakfast is heavy on carbs without much fruit or protein. The king rooms are nice and roomy and provided a makeup remover towelette in the bathroom, which is a great touch that I've never seen before.

"Good stop point in Oregon for Painted Hills trip"

4
31/07/2016

This is a good family hotel at reasonable price if you do trip through Oregon. Nice staff. Good value for money. The rooms are spacious and there is shop next door. A bit short time for breakfast (6-9).

"Great motel"

5
31/07/2016

I have been staying at this motel since the early 2000s and it has been kept in remarkable condition with outstanding staff throughout my connection with it. It has maintained a quality of newness as I have experienced each trip. Staff has always given me excellent local recommendations for sites to visit and meals.

"Short trip"

4
30/07/2016

We had some friends working in Prineville so we came down to visit and check out everything. Hotel room and grounds were clean and well stocked. Bed was comfortable and wifi worked well. Staff were friendly and the stay was what I expected for a Best Western.

"Hot Tub disaster"

4
30/07/2016

Overall a nice Best Western. The only fly in the soup was the staff insisting they had hot tubs available in specific rooms when we made reservations. When asked specifically if they meant a Jacuzzi tub we were reassured the room had a hot tub. On arrival, sure enough it was a Jacuzzi, name on the tub and all. Paid extra for nothing.

"Nice stay"

4
09/07/2016

We called ahead to make a reservation and had very nice, friendly service. We checked into a clean, comfortable room on the second floor, but did find a bottle of soda in the freezer that was left behind. There was no elevator to simplify getting all the luggage, etc. to our room. It is a no pet, no smoking inn, which suited us just fine, but then it seems the smokers always gather outside and talk instead of being in their rooms. The conversations went well into the night. We finally shut the window and turned up the fan to drown out the voices from outside, so we could get some sleep. The breakfast was very good with a nice variety: cereal, yogurt, sausage, fried eggs, juice, coffee and more. The area was clean and well stocked.

PrinevilleInn, General Manager at BEST WESTERN Prineville Inn, responded to this review
I do apologize that you had to deal with the noise and smoke from the smokers outside. I talked with the housekeeper about the soda in the freezer. We do have a good selection for our breakfast. Please visit us next time you are in the area.

"Good for a family stay"

5
09/07/2016

We (2 adults and 2 kids) stayed there for a night on the way to Painted Hills. There are two buildings, the lobby is in old building but we stayed in the new building. Rooms were very decent and it was hardwood (think, fake wood) floor which we really liked. (better when kids walk in the room bare foot). My younger child is allergic to dust (asthma) and he didnt have any problem at all. Breakfast was very good too and they have been replenishing very frequently. I noticed that the old building has a bit dated look, but I dont know how the rooms are in there.

PrinevilleInn, General Manager at BEST WESTERN Prineville Inn, responded to this review
All our rooms in both building are the same. The annex building was built a few years after the main building. We do have a couple of the rooms with the tile floor. They are really nice for people who do suffer from asthma or allergic to dust. We do try to keep the breakfast stocked during the breakfast hours, some times it is very busy that our breakfast attendant is constantly on the move. I hope you enjoyed your trip to the painted hills.

"Good staff...terrible room"

1
08/07/2016

All of the staff was extremely friendly and welcoming. However, that is where the good review ends. The room was furnished comfortably but had two major issues. 1. The door was always jammed and you had to throw yourself against the door to get it to open. I alerted the front desk and they did send a maintenance to fix it but the problem still remained after the so-called "fix". I felt like I was breaking down the door every time I tried to get into my room. 2. Bugs. There were bugs in the room. I originally saw bugs in the bathroom, both on the floor and literally under the toilet seat. I told the front desk about this and they immediately alerted their head housekeeper to take care of the bugs. I was later told that the bugs were earwigs. For the rest of my trip, I did not see bugs in the bathroom but did see some in the main room. Along with the earwigs, I also saw tiny ants. Now these bugs were not large but as someone with a huge fear of bugs I was repulsed. I was barely able to sleep at night due to this problem. I should not have to see bugs crawling everywhere while I am trying to sleep or brush my teeth. That is disgusting. Furthermore, although the front desk was very prompt about trying to rid the room of the bugs there was no offer to allow me to switch rooms (even though the hotel was very clearly not full) or offering of a discount. Overall, the staff did attempt to be helpful but the room was one of the worst I've ever had. Would absolutely not recommend this hotel.

PrinevilleInn, General Manager at BEST WESTERN Prineville Inn, responded to this review
I am sorry that you had a little bug problem. This time of year we are doing our best to keep the bugs at bay, but it is a never ending problem. They like the cool of the hotel in the summer. I did get my maintenance man on the door.

"Excellent hotel in eastern Oregon"

5
06/07/2016

Very comfortable and well-appointed hotel with reasonable prices. Good rooms, good beds, good morning breakfast options. Excellent local restaurant next door. Clean pool and hot tub open to 10 pm for children but open 24 hours for adult guests-- most unusual and appreciated hours for weary adult travelers. Hotel staff without exception was professional and courteous while friendly.

PrinevilleInn, General Manager at BEST WESTERN Prineville Inn, responded to this review
Thank you so much for all your nice comments. I am glad that you had a good stay with us. It is nice to have a restaurant next door, and that you had a nice meal. Our pool hours are great for the weary adult. I know after a long trip a nice dip with out all the screaming is a relaxing time. We do our best to offer a good choice for breakfast in the morning.

"Best Accommodations in Prineville? – 3.5 out of 5"

4
04/07/2016

The Best Western is located on Northeast 3rd Street. We stayed 2 nights here and used this as our base for visiting the Painted Hills attraction. After visiting the Columbia Gorge Discovery Center and a 2 hour drive, we arrived at our motel just before dinner time. The check in process was fairly quick. The main building has the following: • lobby / registration • large room for continental breakfast • indoor pool next to the lobby • rooms There is a fairly large room off the lobby for the continental breakfast that holds more than 30 people. Breakfast is served from 6:00 – 9:00 AM. A very basic set up including the following: • mini-waffle maker • mini-pancake maker • sausage patties or bacon depending on day • fried eggs or scrambled eggs depending on day • pan fried large diced potatoes with peppers • biscuits and gravy • fruits and mixed fruit cups • coffee, tea and juice machine • yogurt and fruits • cereals and toast I would rate it as an above average continental breakfast. There is also a separate annex that has more rooms on 2 floors. Rooms 402 • Room is in the annex, a short 100 yard /meter walk from the main building • Room is one door over and across from the top of the stairs • View of commercial / warehouse complex from room window • No elevator to second floor • Ice machine and vending machines on the main floor • King size bed • Microwave • LCD TV • Large bar fridge with freezer compartment • Long bathroom counter • Iron and ironing board Issues with the room 402: • Toilet was “running” when we checked in. The valve wasn't shutting properly but I pushed the lever again and that stopped the water from running inside the toilet • Bathtub mat was moist. Just washed?? • No plug for bathtub • No body lotion or conditioner. • Coffee in coffee pot when we checked in • After the day 1 clean up the staff did not leave us with any shampoo • Noisy exhaust fan – one switch for light and exhaust fan The front counter clerk was nice and helpful. She gave us some recommendations for dinner. Factors that affect my rating include the following: • Location and complex • Amenities in and around the hotel • Room cleanliness • Issues with the room • Service provided by staff • Continental breakfast My rating for the hotel is 3.50 out of 5. If all the issues I cited weren't present, it would probably rate close to a 4 star. Notes and Tips • Our friends stayed in room 214 in the main building. It is the same floor plan as room 402. • Free Wifi • There is a mall with a grocery store less than 100 yards away. • There is a restaurant next door. • This was day 2 of 8 days on our trip to visit Central Oregon and the Oregon Coast. • After checking in we went to Dillon's Grill for dinner. See my review.

PrinevilleInn, General Manager at BEST WESTERN Prineville Inn, responded to this review
I think this one of the most informative reviews. I thank you for that. We do really have a great breakfast here. As you can see we offer a great deal of choices. I do apologize for the problems you had in your room. Conditioner and lotion are not standard amenities, we do have them upon request at the front desk. It is nice to have the mall right net door. I do hope the rest of your trip was full of great adventures and memories.

"Comfortable, good service"

4
03/07/2016

The lady at the front desk was very welcoming and helpful with check-in and some restaurant advice and directions. The room was very spacious and clean, the bed large and comfortable with a good selection of pillows. Breakfast was good with hot and cold options and the wifi worked well for my whole stay.

"Unexpected Comfort and Service"

5
01/07/2016

We did not expect the level of service and amenities we found at the Best Western in Prineville. Staff made adjustments for our very early arrival w/o any hassle. The hotel has a pool, hot tub and and a gust laundry facility. Our room was spacious and cool on a very hot day. A good place to stay in Prineville!

"Poor experience"

3
01/07/2016

Didn't realize My bath towel was dirty until after my shower - too late to get a new one.. 5 feet of the hemming tape from the mattress was draped on the floor. would not give me a discount just points. other than that things were fine.

"Prineville Best Western Hotel"

5
27/06/2016

Very clean rooms, great pool/hot tub, and outstanding customer service. The Manager went out of her way to find rooms for us even though they were booked. Great place to stay if you're in Prineville, OR.

"A Nice Best Western"

4
19/06/2016

Stayed one night on a bicycle tour of the USA. Friendly, helpful staff. Clean, quiet nice room. Restaurants nearby. The price was commensurate with the quality of the room. You will not be disappointed.

"Restful Overnight Stay"

4
25/05/2016

This property is very convenient for the through traveler heading east or west. The staff was helpful. The room was clean and neat, although a bit worn. Access doors to the rooms in the main building are all on one side, or entry may be made from the lobby. I like to try to have my vehicle visible from the room and this was only possible by parking on the opposite side of the building from the room entrances. I then had to walk around the building to get back in. The breakfast was ample, although it was impossible to get water hot enough to make a decent cup of tea or chocolate. Seems like they fill the pump urn with hot water from the sink faucet. Overall, however, we had a comfortable and restful stay for one night.

"It was okay"

3
21/05/2016

The room was nice enough, however the main problem was there were stairs and two separate buildings. I wish they would have mentioned the stairs when I made the reservation because there were quite a few of them and after having a knee replacement some months back it was a bit of a struggle. Also the breakfast was in the main building and you had to go downstairs, then outside through the parking lot to get there .

"OFA Spring Convention"

3
09/05/2016

The staff was great the motel was average. I was disappointed that they are not pet friendly. I was there for a convention and how people were in a seperate building it made it very hard to net work in the rooms. Construction going on at front entrance should not have been scheduled while a convention was staying there

"Staff great, good location"

3
22/04/2016

This hotel the staff was great. The food was good at breakfast and the breakfast person took care of your needs. There was a local restaurant, Pizza Hut, Starbucks and grocery store all within walking distance. The hotel was somewhat dated with smaller toilet and hardly any outlets. This hotel could get more lights that have the option of outlets. The hotel was clean but the price was a little high for it being dated.

PrinevilleInn, General Manager at BEST WESTERN Prineville Inn, responded to this review
We will be doing some More lighting in the rooms. It is nice to have the mini mall right next door and Starbucks just a block away. Our breakfast is going thru some changes. We hope that the guest will like it. Please do come back and visit us again.

"Great Staff, Horrible Beds"

3
18/04/2016

The hotel was clean, the staff were great. Chose the hotel because I was familiar with the Best Western brand and know the quality is usually very good. I was extremely pleased with everything but the bed. The bed was hard and very uncomfortable, leaving me with back problems after two nights. We had the same issue a year ago in a different room but the hotel was undertaking a renovation and we had hoped that the beds would be replaced. However, no such luck. If it weren't for the beds, the stay would have been top notch.

PrinevilleInn, General Manager at BEST WESTERN Prineville Inn, responded to this review
Our beds are a love them or hate them. We do value your business and do hope that you will come back and stay with us again.

"No Complaints"

4
11/04/2016

I have stayed her many times when visiting family in the area. The hotel is always clean and the staff friendly and efficient. The pool and hot tub were clean and well kept. The breakfast was varied and quite good.

PrinevilleInn, General Manager at BEST WESTERN Prineville Inn, responded to this review
That you for your continued visiting of the hotel. We are in the process for doing a little change in the menu at the breakfast . We look forward to your next visit.

"BW Prineville - Apr 2016"

3
08/04/2016

Very friendly staff, clean, convenient. I liked there was internet, continental breakfast, and a Starbuck's within walking distance. Unfortunately the bed was hard and only slightly better than sleeping on the floor and there are two separate buildings and when I wanted a bottle of water one night I wasn't going to get dressed to walk to the lobby.

PrinevilleInn, General Manager at BEST WESTERN Prineville Inn, responded to this review
Our beds are quite new and they do have a pillow top. I am sorry that you did not sleep well. It is nice having a Starbucks within walking distance. Next time you stay with us you could ask for a room in the main building.

"Comfortable room"

4
06/04/2016

We stayed for 4 nights in the Executive Suite because we needed the extra space for family visiting. The king size bed was an added bonus. The couches were comfortable and clean. This is the 3rd year we have stayed here at the Prineville Best Western and have never been disappointed.

PrinevilleInn, General Manager at BEST WESTERN Prineville Inn, responded to this review
Well, I do appreciate you coming back every year. It is nice when you find a hotel that you like and can come back to all the time. Our executive room is quite nice and is great for visiting family and friends. We will see you next year.

"Friendly People"

4
01/04/2016

Great people working at the Best Western. I was greeted with friendliness and a warm smile. I loved the pool and spa area. The internet worked great too from my room, internet can always go in and out in some hotels, but this was great.

"Men's retreat "

4
11/03/2016

What great place for the "Nothing Sacred Fishing Trip" Good service, clean rooms, good price. Very accommodating to our large men's group. Free breakfast, wifi, and good location. Comfortable beds, plenty of tv channels, and pleasant atmosphere .

"Very, very friendly"

5
08/03/2016

Our stay was fantastic! At arrival, the desk clerk was very friendly and nice. We went to our room and found that it was either occupied or hadn't been cleaned. She handled us very fairly (with a sense of humor) and gave us an upgraded room. Our stay was awesome! We will stay again.

"Wonderful as always"

5
07/03/2016

I typically will not stay in chain hotels, always bed and breakfasts. As an admitted bug-phobe, I believe a person will keep their own home cleaner, than someone paid minimum wage, who is tired and overworked. This is the reason I prefer a b-n-b. I stayed at a BW in Albany during a horse show a couple of years ago, as the room was paid for by someone else, and was really, really impressed by the cleanliness and size of the rooms, and the breakfast was amazing. I was expecting the usual continental of danishes and coffee with maybe an orange, (which I what what was put out at a fairly upscale Hilton 6 years ago), but they really do put on a spread. I make the exception for only booking b&b's for BW hotels, they have really been clean, and well maintained.

"Great place for a group"

4
26/02/2016

The bed was a little hard for my liking, but the place is very clean. They can and do accommodate large groups. I'd stay here again. The blueberry pancakes are scrumptious. Especially with the marion berry syrup!

"It is Best at the West(ern)"

5
14/02/2016

Super clean (seriously, like brand new). Friendly and totally accommodating staff. Very delicious and diverse breakfast options. 24 HOUR POOL AND SPA!!! Safe and secure parking off and away from main street. Room access from both outside and inside the hotel was very convenient.

"Business Travel"

5
08/02/2016

Website reveals exactly what is to expect. Clean rooms and friendly staff. Excellent location for the price. Breakfast was one of the best i have had for free. Pool and hot tub are clean and fun also.

PrinevilleInn, General Manager at BEST WESTERN Prineville Inn, responded to this review
Well thank you for the nice comment. We do have a great breakfast. We do have a Excellent location, right next to a mini mall which has a grocery store, hardware store, laundry mat, & other little stores. We are with in walking distance of a couple restaurants Please do come back and stay with us..

"Great Business Trip"

4
02/02/2016

I was surprised to find this gem in Prineville. Affordable, comfortable, great appearance, friendly and helpful front desk staff, comfortable bed, excellent housekeepers, Jacuzzi tub in room, and quiet.

PrinevilleInn, General Manager at BEST WESTERN Prineville Inn, responded to this review
I am glad that you enjoyed your stay with us. We do have a great front desk staff here. Our beds are a funny topic you either love them or hate them. The housekeepers work to keep everything clean and looking nice.

"Wedding trip"

5
01/02/2016

Stayed for a wedding with 10 or so other guests. Excellent customer service, facilities were clean and comfortable. Pool and hot tub were open 24 hours. Staff was very helpful with any questions or concerns. Great value and experience.

PrinevilleInn, General Manager at BEST WESTERN Prineville Inn, responded to this review
I do hope that you had a good time at the wedding. Congratulations to the bride and groom. I am glad that we could help with all questions and concerns you had. I hope you will come back and stay with us.

"Fine for the price, but probably not again"

3
29/01/2016

I spent a few nights here recently while passing through. The price is hard to beat, but you really do get what you pay for. I had two specific complaints: The first was the cleanliness - the room was mostly clean, however the towels weren't. One bath/shower towel had someone else's hair in it, the other had some kind of stain which I'm not even going to think about. The corners behind the doors were dusty, almost like from construction, and the carpets looked like they hadn't been washed in a while. The second was noise. I had a ground (1st) floor room, near the rear entrance. There was a lot of noise from other room doors opening/closing, the plumbing from the room upstairs causes a lot of noise (you could tell when they ran the tap, flushed the toilet, had a shower, etc). Aside from my possibly lofty high standards for cleanliness and maybe over-sensitive hearing, the visit was fine. BW is located fairly well, down at the end of 3rd street, near some shops and restaurants. Plenty of parking is available, and it's close enough to some nice restaurants. The inn has a pool (the heater was broken, but I probably wouldn't have gone swimming anyway - feels like you're on show from the lobby window), acceptable internet speeds, and fairly spacious rooms. If you're needing to stay in Prineville and on a budget, it's probably a safe bet. You could definitely do better if you were willing to stay further away and spend a tiny bit more.

PrinevilleInn, General Manager at BEST WESTERN Prineville Inn, responded to this review
I do apologize for the problems that you encountered while staying here. I have talked with my Head Housekeeper and we have gone through the towels and gotten rid of the ones that do not look the best. I do hope that you give us another chance and come and stay with us again.

"Wonderful decorations and excellent pool!"

5
19/01/2016

We booked here for New Year's Eve and took our adult son and his family along with us. We all had a great time with my children as well as my grandchildren in the pool until closing. The decor of the facility is unique with antique fishing equipment beautifully displayed and "rancher" themed decorations which both fit the overall Prineville feel very appropriately. We had an excellent time! The breakfast was very good, and the staff were all very helpful. We travel to Prineville regularly and will definitely use this facility again as well as recommend it to others.

PrinevilleInn, General Manager at BEST WESTERN Prineville Inn, responded to this review
Thank you for your glowing review. I am so glad that you enjoyed your stay. Our decor is definitely geared to the Prineville area. Our Owner does a wonderful job in finding items for our hotel. We do have a wonderful staff and I will forward your comments on to each and all of them. We will see you next time you are in town.

"Unplanned stay..."

4
08/01/2016

I was not feeling well, and needed to rest. The staff was attentive, caring and helpful. I actually stayed twice...each time, extending a one stay night, into a two stay night. I would not hesitate to return for a stay...for any reason.

PrinevilleInn, General Manager at BEST WESTERN Prineville Inn, responded to this review
I do hope you are feeling better. I am glad that we could accommodate your change in plans. We look forward to seeing you again.

"Great stay!"

5
04/01/2016

I love this Best Western. The rooms are great, the staff is really friendly and helpful. They allowed me to bring my grand children over to play in the pool with me. The kids were so thrilled they want me to stay there again.

PrinevilleInn, General Manager at BEST WESTERN Prineville Inn, responded to this review
I am glad that your grand kids had fun in the pool. We do hope that you coma back soon and bring the grand kids to swim with you again.

"Nice staff Older hotel"

4
23/12/2015

The staff was just wonderful and the hotel has a nice cozy lobby and decent breakfast. The is no fitness center and the large pool is in full view from the lobby so if you don't like being viewed by all who enter I would not use it. Also the blankets were very old and not soft at all....although they were wrapped in sheets on both sides so it was not always exposed to your skin. Grocery store, restaurant and Starbucks within walking distance!

PrinevilleInn, General Manager at BEST WESTERN Prineville Inn, responded to this review
We are located in a nice area, with the mini mall and Starbucks just down the street. I will pass on your comments to the staff. Yes the pool is a little exposed but it brings in the natural sun light.

"Solid Hotel for Business"

4
17/12/2015

Clean, friendly - the standard that I expect from a Best Western. The decor isn't modern; however, the beds are comfortable, the rooms are clean, the internet works and all the basic amenities are there. Recommended and reliable :)

PrinevilleInn, General Manager at BEST WESTERN Prineville Inn, responded to this review
I am glad that we meet your expectations. We strive to bring a good product for a fair price. Our decor is not modern it is more antique and western which fits in with the town and surrounding area. We do have good high speed Wi Fi.

"Good rate at the last minute. "

4
29/11/2015

I needed a place to stay at the last minute while I was in town for some training and this fit the bill. A clean room with what you would expect for around 100. Good front desk service. Close to food and a grocery store.

PrinevilleInn, General Manager at BEST WESTERN Prineville Inn, responded to this review
We are glad that we could accommodate you during your time in Prineville. We are located in a good place for food and there is a mini mall right next to use which does have a nice grocery store and other little shops. Please do comeback and visit us again.

"COOKIES!"

5
16/11/2015

Clean and comfortable room and bed with lots of extra pillows. There's a good breakfast from 6-9 AM. Coffee is always available in the lobby 24/7. The pool and spa is also open 24/7. Get the free cookies in the lobby at night before they are gone!

PrinevilleInn, Manager at BEST WESTERN Prineville Inn, responded to this review
Yes the cookies go fast around here. We do have a really nice hotel and you are right there are extra pillows on the bed. We do hope you will come and see us again.

"Prineville is NICE"

4
30/10/2015

When I pulled into this property, first thing you notice is very nice décor. Location is in good spot with mostly ample parking. Truck parking was close enough to come to this property again. Comfortable and quiet.

PrinevilleInn, Manager at BEST WESTERN Prineville Inn, responded to this review
I am glad that we could accommodate you and your truck. The decor around here is quite nice, we get lots of comments about it. We would be honored to see you again.

"Would have been 5 star, until..."

3
22/10/2015

Clean, comfortable hotel. Check-in was fine and new person on the desk did great. I paid with a credit card, so I just had to check out the next morning and sign a receipt. This is where it went bad. "Melissa" was nothing less than irritated that I had to call the front desk from my car to get someone to help me, she was too busy in the "kitchen" and blamed me, day shift staff and anything else she could think of for me having to sign the receipt. Really? I waited in the lobby at least 10 minutes before calling them, and I knocked on the "kitchen" door, no response. The one thing that irritated me most was her saying on the "for pete sake, ok fine I'll be right there". Staying at Stafford Inn next month when I am in Prineville, no more Best Western.

PrinevilleInn, Manager at BEST WESTERN Prineville Inn, responded to this review
I do apologize for the way you were treated. That is completely out of character for Melissa, she has worked here for a long time and I have never heard her talk that way to any guest. I did sit down and have talk with her. I do hope that you will give Best Western another chance to make things right with you.

"Poor Breakfast"

3
10/10/2015

Breakfast opened at 6 am. We are early risers, so we went to breakfast at 6:30. So surprised to see empty hot dishes, empty milk pitcher and no fresh fruit! We waited to see if anything would be replenished, but no! Very strange! We waited around for a while and then just decided to leave. Pretty disappointing, since a hot breakfast is one of your advertised features.

PrinevilleInn, Manager at BEST WESTERN Prineville Inn, responded to this review
I do apologize for the breakfast not being stocked when you arrived. We did have a new breakfast person in there, but that is no excuse. I have made sure to talk to all my breakfast staff and made sure this situation never happens again.

"Very Convenient Location"

5
10/10/2015

This is a very good hotel with friendly staff and comfortable rooms. The beds provide a good night's sleep. There is a fine indoor pool, but would have also liked to have a workout room. Thank you for providing great service and hospitality.

PrinevilleInn, Manager at BEST WESTERN Prineville Inn, responded to this review
You are not alone in the wanting of a fitness room. We do have access to a walking trail that goes all the way through the town. There is also bike trails and the other end of town. Our pool and hot tub are open 24 hours a day for adults, which makes it nice. I am glad that you got a good nights sleep.

"Where to stay in Prineville, Or"

5
02/10/2015

Great place to stay, if you are exploring the Crooked River area. I've stayed here to make the trip to the Painted Hills area, which is 47 miles east, through the Ochoco mountains. Nice golf course, Meadow Lakes, in town.

PrinevilleInn, Manager at BEST WESTERN Prineville Inn, responded to this review
We are located in a nice spot to get to the Painted Hills and surrounding National Forest. Meadow Lakes is a really nice Golf Course to play on. We do hope you will come back and stay with us again.

"Not the best..."

3
28/09/2015

Quiet, crickets in hall, and as is with most Best Western motels, overpriced. The front desk staff will steer you away from the restaurant across the drive; ignore the front desk staff, the restaurant was excellent. We stayed the next night at a cabin in Crater National Park that we felt was a better value than this hotel for $30 more per night.

PrinevilleInn, Manager at BEST WESTERN Prineville Inn, responded to this review
I do apologize for the front desk staff steering you away from the restaurant next door. They are a nice restaurant, As for crickets in the hallway, I am unaware of that. I will look into it.

"Priineville"

4
09/09/2015

The staff were very attentive and helpful. The room was very clean. We stayed in a room with a spa tub. Although the tub was located right near the bed, it worked well and was a nice feature. Prineville is a great place to visit and this hotel made our stay even that much more enjoyable.

PrinevilleInn, Manager at BEST WESTERN Prineville Inn, responded to this review
So, you got one of the Hot tub rooms, they are very nice. It is nice to have the tub right in the room, you can relax and watch a movie, and not have to leave. We do have a great staff working here, I am pretty luck to have them all here from the front desk staff to the housekeepers. I do hope yu will come back and visit us again.

"Good night's sleep"

3
05/09/2015

I would rate this Best Western at a little above average. Convenient, comfortable, good parking and nice people. Nice beds and clean rooms. The restaurant next door was only average, not much different then a Denny's.

PrinevilleInn, Manager at BEST WESTERN Prineville Inn, responded to this review
Thank you for rating us so well. It makes me happy when our guests are happy with there stays.Our housekeeping staff are a bunch of amazing ladies. They do a great job, and I am luck to have them working for me.

"Nice hotel for a stopover."

5
04/09/2015

I stayed at this hotel for a stopover while heading back home at the end of my trip to Washington and Oregon. It is conveniently located in downtown Prineville. I had a nice room and got a good night's sleep. There is a restaurant next to the hotel where I had dinner an excellent dinner. The free breakfast provided by the hotel was very good.

PrinevilleInn, Manager at BEST WESTERN Prineville Inn, responded to this review
Yes we are very centrally located. We are close to dinning and shopping.