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Best Western Hotel Downtown Phoenix, Phoenix

620 N 6th Street, 85004-2149, Phoenix, United States - See on a map
Best Western Downtown Phoenix - Best Western Downtown Phoenix The Best Western Downtown Phoenix is ideally located in the center of Phoenix. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

A 15-minute walk from Chase Field baseball and 1. 1 miles from US Airways Center basketball games, this contemporary Best Western Downtown Phoenix hotel is 4 miles from the Phoenix Sky Harbor International Airport and 1 block from the Arizona Center complex's shops and restaurants. Straightforward rooms have work desks, mini-fridges, microwaves, satellite TVs and free Wi-Fi. Kids 18 and under stay free with an adult. Suites have separate living areas with pull-out sofas. Amenities include a Grab ‘n Go Breakfast for the safety of our guests and staff, outdoor pool, fitness center, sports court, business center, laundry machines and free parking.

Best Western

Hotel Downtown Phoenix

LABEL_ITINERAIRE

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Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Travelers Choice 2020
 
based on 243 guest reviews
NOTE ISSUED
Excellent
106
Very Good
98
Average
33
Poor
1
Terrible
5
REFER TO NOTICE
Business Business
81
Couples Couples
61
Family Family
52
Friends getaway Friends getaway
10
Solo travel Solo travel
20
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"great hotel in middle of skyscrapers"

5
257ss, Bellingham, Washington 03/03/2021

Was not excited about staying in downtown Phoenix, land of skyscraper hotels and pay to park. Found this gem...a normal hotel at the edge of Phoenix downtown. I like being able to look outside my window and see my vehicle rather than in some underground parking garage. This hotel was within walking distance of restaurants, movie theater, Chase Field. Very clean and updated.

"Poor Customer Service, Holiday Inn Chandler Ocotillo Dr"

1
fc0llins, Scottsdale, Arizona 27/08/2020

After walking in and providing a Credit Card and ID to pay for a room early in the day The evening Desk Clerk erased the CC info and would not let my Associate check in and stay until I again provided all of my CC info online...something I never do! I have meetings tomorrow in the area and offerd to stop by and provide my CC to pay for the room a second time, but this was not acceptable. So, due to the desk clerks mistake I was forced to provide all of my personal CC info online to be sure my associate had a place to stay. Very inflexable, Very unprofessional, Very disappointing...

IHG Service, Other at Best Western Downtown Phoenix, responded to this review
Hi fc0llins, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments about our Front Desk staff. I understand your dismay, and I am sorry. This is not the frictionless experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. I would also like to follow up on your concerns that is why I sent you a private message. I hope you get the time to read it and respond. Mike F. Case Manager IHGService

"Great Location and Nice Hotel"

5
731julia, Oceanside, California 22/01/2020

This was a great hotel and reasonably priced in a great location. It was very clean with a very friendly and helpful staff. I was going for an event at the convention center and it was a very easy walk.

Dayneisha B, General Manager at Best Western Downtown Phoenix, responded to this review
I am glad to hear that you enjoyed our hotel. It is one of our main goals to make sure our guest have a nice clean and comfortable stay and I'm glad that you were able to experience that service. It is our hope that you will come and visit us again in the future.

"Good stay"

4
live_baby_live, Japan 04/01/2020

Stayed here for 2 nights before fly out from Phoenix. Check-in was really no welcome feeling but let me check in earlier. Room had sofa area, and was clean. Except first receptionist, everyone was very friendly. Maybe because of year end? the area was very quiet so took a ride to Scottsdale, about 20min, Fashion Square was fun to visit.

"Highly recommend!"

5
Hurtado8, Texas 31/12/2019

Very clean and well kept hotel! Great location. Staff was very friendly and accommodating. Beds were comfortable and bathrooms were clean. Breakfast was delicious. Check in and check out went smoothly. I highly recommend this hotel.

"Comfortable"

5
User 15/12/2019

We had a great stay! The beds are incredibly comfortable. With a family of 5 we comfortably fit in a room with 2 Queen beds and a pull out couch. We walked to a local taco restaurant for dinner and it was really good. Swam in the outdoor pool at night in December - what a treat!

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