Stay at this Pasadena, California hotel and be in the heart of the action at the Rose Bowl, Rose Parade and events at the Santa Anita Racetrack. The Best Western Pasadena Inn is located on the famous Colorado Boulevard only two miles from the Rose Parade on New Year's Day. Guests are minutes from superb shopping and dining in Old Town Pasadena and not far from the Huntington Library, offering world-class art collections, exhibits and botanical gardens. Guests at this Best Western Pasadena Inn enjoy use of an outdoor swimming pool and hot tub, as well as free high-speed Internet access throughout the hotel. Guest rooms feature televisions with free HBO®, ESPN® and CNN®. A complimentary newspaper is available weekdays and a complimentary breakfast includes breads, waffles, juices and coffee. Guests are near a number of local dining options including American, Japanese, Chinese, Mexican and Italian cuisine. Pasadena is located between San Gabriel Valley and Los Angeles County, offering easy access to all nearby cities in Southern California. Guests are never far from downtown Los Angeles, attractions in Hollywood, Universal Studios®, Disneyland® and the beach. Make a reservation today and save at the Best Western Pasadena Inn!
New furniture, easy access to freeways and friendly staff. Breakfast selection was great but breakfast room is a bit small based on the number of guests staying in the property. Laundry room equipment needs improvement. Overall stay was good to almost great.
I've stay at this BW at least 30 times in the past 5 years and I have never been diappointed. Comfortable beds, plenty of towels and a good breakfast selection in the morning. Just a short walk to the light rail station and from there one can access the entire Los Angeles area.
Nice location that is near the shopping mall, freeway and restaurants. Even through it is near the freeway but doesn't have a lot of noise.Staff were friendly and nice but the hotel is kind old and a little bit dirty.The breakfast had variety choice so no complain.
Nice and clean hotel. People are polite and professional. Hotel doesn't have a microwave. Frig, yes. Clean rooms, good breakfast. Parking is ok. Free business center and breakfast. Close to stores and freeway.
The Best Western Pasadena Inn was clean and very close to the 210 Freeway, Whole Foods Market, Sprouts and Starbucks. The front desk was very helpful in helping me naviagate my way to Long Beach later on that day. I just wish the air-conditioning unit in the room wasn't so noisy. I would stay here again.
There is little to recommend this hotel other than the room was clean. The shower leaked, the bathroom fixtures were broken, the place was noisy, their air conditioning was even noisier, the security was lax and the breakfast was horrible. Additionally we were charged a week surcharge that nobody told us about when we reserved our room.
erika h, Guest Relations Manager at Best Western Pasadena Inn, responded to this review
Dear Guest, We apologize that we did not meet your expectation during your stay. If you have contacted front desk after being unhappy with the first night, we would have gladly refunded your money so you can find a better accommodation. Your feedback is greatly appreciated and will be used to improve our hotel. Thank you very much. Regards, Madison Miller
It was a satisfying experience to stay in this hotel. The floor being hardwood instead of carpet gave a very clean feeling for the room. Ac was little loud but it didn't affect sleep. Breakfast was good but same for both days.
This is definitely more of a motel than an Inn, but don't let that discourage you. The rooms are clean and comfortable even if the decor could use some updating. The customer service during check-in was wonderful and quick. Breakfast is much more than the typical continental offered by so many places. Plenty of places to eat and visit nearby. Overall this place is a nice stay especially in terms of value in comparison to what most places in the area will cost.
I went on a business trip to the Rose Bowl I choose this location because of the great price. Its close to the Rose Bowl , great service, front desk personnel were amazing and super friendly. The breakfast options where good, room was clean.
The staff was very kind and helpful. The breakfast was consistently being looked after and re stocked and kept up on. Close by places to eat and freeway. They provide towels for swimming and keep the pool clean. The hot tub was fixed quickly.
I selected this hotel for the location .of my next business trip. Compared to other BW rooms are clean,bath room well equiped, coffee stand ok, internet very good and TV screen and choice of channels very good. Breakfast standard like most BW but good. Lots of restaurant choices within 1.5 miles. Office center, small but well equiped with large screens and up to date printers.
The hotel was nice, convenient affordable, the staff was friendly but our room was a smoking room which we did not ask for. little disappointed in that. I would stay here again if guaranteed a NON smoking room
We used Priceline Express Deals, so we just chose the Pasadena area but did not know what hotel we would be staying at until we checked out. However, we were very pleased with this hotel! We stayed for 6 nights at the end of April 2018. The room was nice - we had a king size bed so the room was slightly smaller than a double bed room would be, but it was enough space for us as we weren't in the room much. Our room was about 3/4 of the way toward the corner of the hotel, so the other side of the building blocked the sound of the cars on the road at night. You might be able to hear cars if your room is toward the end of the building near the road, so if you're a light sleeper perhaps request a room toward the corner/inside of the hotel. The free continental breakfast was open at 6am each morning, which was a great time and money saver for us. Had plenty of options to choose from. In all, I would definitely recommend this hotel. It might not be the most glamorous hotel, but it was clean and appeared to have been recently renovated. It was everything that we needed! As a side note, it was a slight drive to some of the activities we were doing on our trip (Universal, beach, studio tours, Anaheim, etc.). However, we were okay with this and chose to stay further away to save money. We just allowed extra time each morning for the commute.
I was looking for a one-night stay close to the Huntington Library. I chose this one because I'm familiar with the Best Western brand. It was just OK. I wouldn't have wanted to stay more than one night, as there was no comfortable chair in the room and there's nothing interesting in the area.
The staff were great! Room was nicely decorated, ample size, enough supplies, and clean. SUGGESTIONS: Ask for a room on the first floor (no elevator) in the back of the hotel (on a busy street). We were in room 123 and could hear other guests in the room next door, walking down the outdoor hallway upstairs, and starting their cars/locking them in the parking lot right outside our door. Although I was bothered by the noise, there was really nothing the motel staff could do about it. You get what you pay for and the price was reasonable for Pasadena. It was ok for one night. Continental breakfast was very basic, low quality, and ample. If you need to put something in your tummy before lunch, it might do.
Just one night @ The B/W Inn. Check in was fine. King room on ground level. Rooms have been upgraded since last time I stayed. Everything in room was in working order. Breakfast had good selection to start your day.
Fair value for this motel is about $100 a night - its not worth much more. The facilities aren't great - no fitness room and no local gym agreements; a big negative. Also no room safes which isn't good for business travel. The 'motel style' rooms have a fridge but no microwave. On the plus side the rooms are clean but offer little more than that for example no USB charger ports which are now common in hotels. Staff are very pleasant, breakfast is ok for a motel and there is a pool, albeit I didn't see much use of it. Parking is very tight late at night. There are two floors and the second floor isn't suitable for anyone with disabilaties, as there is no lift. 1st floor is likely to be noisier as cars parked just feet away. The location is fairly good, just 5 mins off i210 at exit 29B. There are the usual big box stores about 15 mins away and a drive through Starbucks 5 mins away. Wifi had good coverage but seemed slow at peak times; thankfully, it didn't require constant reauthentication. Overall it's fine for a very short stay if you get a reasonable price.
Worth the price paid, with clean and comfortable rooms and great staff and it was quiet, as well. Great free breakfast chooves, too. Restaurants are within close driving distance. I would stay here again.
I have to say the parking stalls must have been painted for electric/compact cars. All the trucks and SUV's took up a stall and a half in order to park. The rooms are average at best. For a night it will do, long term go elsewhere.
We appreciated the clean and nice rooms as well as friendly desk staff. Morning breakfast left a lot to be desired. They need a new waffle batter and a new source of sausages. The food was terrible. All 3 of us in our threw everything away and had some oatmeal before leaving.
We had a wonderful experience with this hotel.... friendly staff and a clean, comfortable room. The room was spacious enough that you didn't feel clostrophobic, This hotel is conveniently located to all the great activities here in Pasadena, including the Rose Bowl, which I went to for the antique show and sale. The complimentary breakfast left a little to be desired for someone like myself who is gluten free. Almost everything was bread or muffins, or pastry. The eggs and sausage that I could eat was dry and overcooked both days.
It was a very nice place with friendly staff . Good breakfast lots of different choices. We went too the pool area daily to sit in the hot tub it was pretty nice relaxing and looking at the mountains surrounding Pasadena . There are lot of restaurants close by we tried the little Mexican restaurant across the street it was very good . I visit the lobby as well to use the computer to print some docs out great set up .
Close to the freeway and not too far from the activity on Colorado Boulevard. Nice room, clean, comfortable. Friendly check in. Good breakfast. Nice all around! Great value. Even the vending machine took Apple pay! Note there is another Best Western next door but it is suites and run separately.
Stayed for 5 nights while attending a conference. My room was on the third floor. Pros: It had been remodeled since my last visit, it was clean, the bed and pillows were comfortable. Breakfast was fine. Front desk staff were nice and helpful. Cons: For a few nights there were a large number of men staying in 1-2 rooms that were hanging around outside of their rooms drinking and smoking. WiFi was very spotty. The cost had gone up significantly from my previous stay. Overall, still a nice place to stay, close to everything!
Got a 2nd floor room towards the back to minimize traffic noise. Guests were quiet but there was still enough traffic noise that would make it hard to sleep if you are a light sleeper. Room was nice with a HDTV and small refrigerator. Bed was comfortable but pillows were just okay. There was no microwave oven in the room but there is in the breakfast room and in the lobby so it wasn't an issue. The free breakfast wasn't much but good. Front office staff was nice.
This is a quiet, well located economy motel. Clean, attractive room, comfy bed, well appointed bath, big flat screen TV, decent breakfast and nice table to eat it at in the room, courteous & helpful staff. Have stayed here before and will stay again.
Excellent value. Delightful experience. We were guests for 5 nights during Rose Parade and Rose Bowl. Hotel is very well maintained and staff are very customer service oriented. Hotel adjusted breakfast scheduled to accommodate demands of local events.
We stayed for the Rose Bowl Game. Premium price for the parade and game location. An easy walk to the Gold Metro line. Typical motel room and amenities, but the staff is very friendly. Everything was clean and we had plenty of towels for our family of four. Overall, a very pleasant stay!
This should not be your first, second or third choice in lodging while in Pasadena. We stayed there because it was Rose Parade weekend and all other quality lodging was booked by the large tour companies. Generally, we stay at a Best Western in smaller towns so chose this as a default expecting better quality than what we experienced at this location.
erika h, Front Office Manager at Best Western Pasadena Inn, responded to this review
Dear Richard, Thank you for your feedback. On behalf of my staff and I, we apologize for not exceeding your expectation during your stay. We will use your feedback to improve our hotel. Thank you, Madison Miller
Our daughter lives nearby and we most often stay here when visiting. Always good...recent remodel makes it even most desirable. USA Today paper is a plus also. Good hot breakfast and fresh fruit....important for us.
having to leave the santa barbara/ventura area on short notice i contacted the front desk and the young man working was very helpful making my reservation. i will recommend this hotel to family and friends visiting area
I have stayed here twice and not have had any problems. Staff are friendly and helpful. I know I am damming with faint praise. this a prefectly adequate hotel. I appreciated the man who did may check in. I had gotten lost along the way and arrived needing to use the restroom, badly. I don't know if it was this, but the bed was a bit hard for me and I had trouble getting to sleep.
Very good hotel. Clean, room in working order. It was really nice to find out the breakfast was more than just a 'continental' one (aka rolls, juice and coffee) eggs, ham and sausage was available. That upped the rating for me.
This hotel has a good location just off the 210 highway. Rooms are adequate and parking is free and outside your door on the first floor. They provide free wifi to there guests as well as a free breakfast. Breakfast items are okay but setup could be better and more attractive for the guests. Beds are good as well as bathrooms.This is a good value hotel. Used to stay nearby but that hotel has been updated along with there prices.
I found several problems during this stay, more than my previous experience at this property. There was a bad odor coming from the sink drain, some towels were stained and some were very scratchy, the toilet seat was quite loose, and I had to lift the tank lid to reseat the flap more than once.
Although it isn't in an area that one would usually call a"destination", it was fairly close to a college that my grandson was interested in, so we combined the college visit with a trip to Universal Studios and had a good 4 day getaway. The staff went above and beyond in helping me out with a medical issue. They helped find me a pharmacy in their area, called me a cab to take me there and assisted with faxing documents to finalize the event. They stored our bags while the college tour went on and allowed us to swim in the pool while we waited. They are doing some construction but have it fairly buttoned down and not too messy! The rooms could use a face lift but everything was very clean, very economical and easily fulfilled our needs. The on site breakfast was so handy and met our need.
GREAT! More for less in the day and age is pretty much none existent. I was pleasantly surprised. My next stay will defiantly be as Best Western. Internet was great and breakfast was another surprise. Most of the smaller hotels in the area charge more and you get much less for your money.
We stay at the BW during our visit to Caltech. The campus is about 3 miles from the hotel, so it was pretty convenient. This type of hotel (doors on the outside) is not my favorite, so giving it a 5 out of 5 is really big! The room was spacious enough to for two adults. It was clean and surprisingly quiet. The DirectTV worked great and the breakfast was in line with what you would expect and the servers were extremely pleasant and helpful. However, the real winner is the price! The hotel is a great value and I would definitely stay there again.
Forgot laptop due too poor lighting. There was no rush in getting this back and this was made clear to the front desk. However, the staff went out of their way to pay for expedited shipping fees and astronomical insurance costs (more than the worth of the laptop) WITHOUT our approval.
erika h, General Manager at Best Western Pasadena Inn, responded to this review
Dear Jessica, I apologize that you are upset but I gave your laptop to UPS to pack since it is very fragile and shipped with insurance to make sure it will not get damaged during shipping. I am glad you received your laptop back. Sincerely, Erika H
This Best Western is ideally located, has extremely well done room upgrades, very comfortable beds, lots of amenities. Quality more like a Holiday Inn or above. We did not go to the breakfast, but other reviewers have said it was excellent. We will be back!
I visit the area frequently and the hotel I have always used is under new management with HIGHER rates. This BW is well located for me and a good value. The continental breakfast was a very pleasant surprise. Waffles, eggs, sausage, rolls, toast, fruit, cereal, coffee and juice. Self serve and frequently refreshed by the staff. Much more extensive than I expected and much appreciated. Only one problem. The carpet left the bottom of my feet black! House keeping came in immediately but I don't think it was dirt. My room was recently renovated with new carpet and I really think the color of the carpet was rubbing off. Reported this to the front desk whol not only shampooed the carpet while I was gone, but left me a pair of slippers also. "Other than that issue it was a good stay.
Always accommodating and comfortable, this hotel is our "go-to" when visiting Pasadena. It is quiet and convenient and has a good breakfast. The staff is helpful and friendly and the beds are comfortable. They have recently upgraded the rooms.
There is a consistency in amenities and cleanliness with the Best Western chain. This was good value in comparison to the other hotels in the area. The breakfast was regularly stocked with a good assortment.
Newly renovated; spotlessly clean (inside and outside); courteous staff; delicious and varied breakfast; wonderfully comfortable beds; conveniently located; reasonably priced ($50/night cheaper than the closest competitor). Stop looking online for a better place - you won't find it!
This is a comfortable, clean hotel with dedicated staff. No frills, but solid service. We return here year after year because it is convenient as well as pleasant. Some rooms even have great views of Mt. Wilson in the San Gabriel Mountains.
We had 2 king rooms at $116. apiece which was a great value for us. Breakfast of cereals, muffins, waffles, yogurt included but it ends at 9:30! The first room smelled of smoke so they moved us to another room which was fine. Quiet and comfortable. Lots of towels, but no shower caps. One bottle of shampoo and one of lotion, but room was clean and up to date. Conveniently located.
When I was using the PC at lobby, I saw that 2 men came in and ask BW Clark for let them using restroom. He explain nicely that there wasn't public restroom to the hotel and told them where they can go for restroom kindly. I really thought he could be very professional manager for this hotel.
The hotel is perfectly fine for the price in this area and it's conveniently located near the freeway and a shopping center. and the staff is is quite nice and helpful. You do get what you pay for so the breakfast is minimal and the coffee was horrible, No 1/2 and 1/2 or liquid Coffeemate either in the breakfast room. Don't know if that's every day or just when I was there but that's a big thing for me.
At the risk of violating my own rule I decided to share the best kept secret in the L.A. area - staying at this Inn. When it comes to value for a night well spent, you will not find a better deal in the Los Angeles area. I have lived in the LA area since the mid-80s and have had to travel a lot for my job, sometimes moving away. When I return this is always where I stay. Why? The staff, the friendliest and most attentive I have ever met. You have any problem, they deal with it right away. But you rarely have a problem and that says a lot. Even though it is an older inn, the rooms are updated, very nice, very clean and it is so quite. The Wifi service is great and all the amenities are quality. It serves breakfast with so many options, plenty to choose from, always hot, filling and tasty. I have stayed in plenty of 5-star hotels, but I choose this - exceptional value for the price of a stay. Money well spent. If you come for the Rose Bowl / Rose Parade, this is your best bet. You will not regret it.
we had a one night stay. the room was excellent and we also had a great breakfasr. the front desk was very helpful. we have had very good experiences at best western hotels.also free parking is a big plus. bartholomew BARTHOLOMEW
Older motel, recently refreshed. Everything is clean and not worn out. Room even has a large mini fridge. Right on the road, but we didn't hear any traffic. Great pricing. And as a bonus, a pretty good free breakfast.
We stayed at the Best Western Pasadena Inn for 4 nights. The front desk staff were extremely friendly and helpful. The room was really clean and the bed was the most comfortable bed I have slept in away from home! The pool area is also really clean and well maintained. I would highly recommend and will stay again in the future if I am in the area. Only thing that let it down was the breakfast but this was free so we just ate elsewhere.
We knew from booking that this motel was a little dated because of the 1950's "look" -- but happy to find it was not run down! Plus we could back up to the door to unload, a plus for us because my wife is HC and needs to bring a lot of things. Outside and inside were up-to-date and well maintained.Everything was clean and ready to use. My wife and I always bring a tub of the super-strong wipes (rubber gloves required), and wipe down all the knobs and surfaces, even tub and bathroom floor. Then we rate how dirty it was/wasn't by how much dirt we pick up. This room rates in the top tier! Stunningly clean. We've stayed at fancy places that were not nearly this clean. We'd absolutely stay here again.
Solid. Fair price for what you get. Sure, you always want it to be cheaper but it is a pretty solid deal and the staff is always helpful at Best Western I have found in the past. At this location I thought the choice of buildings was also a nice touch.
points not as offered online. 1000 bonus points offered online for same day booking. would not apply after lengthy hold with BW representative because I did not have my rewards number available at time of booking.
This hotel is always ready to go when i arrive...room available no matter what time and helpful staff accommodating you.I come there often whenever I need a break from life and inexpensive enough to make that possible.I will return
The hotel has an early check in at 1pm which is convenient and 11am checkout. Pool and spa are well maintained. The hotel is located on the east side off Rosemead Blvd. Strong internet signal entire stay and never had to sign in again. The rooms are a little tight with 2 queens but adequate. Even tighter are the parking spaces especially if you have an SUV. I was surprised at the good selection for breakfast especially scrambled eggs and sausage. Reasonably priced so I would stay again with kids. Also lots of charging ports and refrigerator was nice to have. Nice and welcoming staff.
Nice, clean place which is centrally located in Pasadena - North west of LA. About 60-90 minutes from LAX depending on traffic. Right on the main street Colorado Blvd is ideal to find good restaurants, In-n-Out burgers, Friends Ice Cream, Target etc. The property is nice, clean serving Hot Breakfast, Good WiFi and an ethernet connection in a room with 40" TVs.
We booked this hotel through Expedia. The price was very reasonable. There are plenty of free parking spots on their lot. Rooms were clean and came with a mini fridge. Each room has its own air conditioner so you can adjust your room temperature. Bathroom was very clean. The location is great, close to the highway and there are some restaurants near by. This hotel offers free breakfast and it includes coffee, tea, soy milk, juice, yogurt, fruits (apples/bananas), pancake, muffins, eggs, mashed potatoes, sausages, bacon. Food quality is not like the ones from the Hilton, but it is pretty decent. Overall, I am very happy with my stay here and I would come back if I am in the area again.
Very good stay and price in Pasadena. The hotel has recently been renovated....It does not amenities...like weight room or fancy stuff. However a nice hotel and price. The location is east of Pasadena and that's great if you don't want to be downtown where it would be nicer to walk a window shop.
Hotel was very good. Have nice pool and whirlpool. Very satisfied. Good breakfast. Comfortable bed. Lots of tv channels. We had a total 8 rooms for a family function & everyone was happy. I would book here again. Price could have been less for the number of rooms we had & most stayed 6 nights.
Had a hard time finding a good price and this place offered a good price and since I had stayed here in the past I knew what I was getting into. Big clean room, breakfast was excellent, checkin was easy. I am definitely staying here again.
The room was very comfortable and clean. Has DirecTV with a HUGE selection of channels! Bed was really nice and comfortable. The staff was very friendly at check in and check out. The breakfast was good, but the breakfast room is small, and people are packed in there like sardines! There is also a bit of a line to get food, and it blocks access to the microwave if you want to make oatmeal or something. The layout of the breakfast room also isn't very good. I wanted to have oatmeal for breakfast, and after looking for a few minutes, I finally found the oatmeal packets and milk near the coffee counter, but was unable to find the microwave, so I had regular cereal instead. After I sat down to eat my cereal, I finally noticed the microwave, which was underneath the main breakfast counter and in the way of the line of people trying to get food. Other than that, it was a really good hotel. For state workers, it is BELOW the current state hotel per diem rate for Los Angeles County, which is really great!
Room was specious, bed very comfortable. Had a fridge, coffee maker and free breakfast. Bacon, sausage, hash browns. Fruit, yougurt muffins, and much more, also very quiet. Location close to old town Pasadena, every kind of restaurant and coffee house. We ate at Meat district, great food.
My daughter and I we're attending a shower at Rose Tea Garden, it was so close to your hotels, and so close to old town Pasadena with all kinds of eateries and shops. We loved it.we ate at the meat district had coffee at a unique coffe shop. So much to see and do, we plan to come back
This is a clean and well managed hotel. Staff are efficient and helpful. Rooms are clean and comfortable, pool and spa work very well. The hotel is conveniently located with many dining options within 5 minute drive. Target nearby for any forgotten items. Really a great value for the area.
hotel on the way to Pasadena, with PK, free wifi and laundry service. A pool is available with few seat and a Whirlpool. Needs to be refreshed. Breakfast room too small to accomodate aal the guests who need to bring their BF in their room. Almost no restaurants in area (poor area) and car is necesay to reach Pasadena (10-15 min drive) where many restaurant are available. Helpful staff.
I try to stay at this location whenever I am in the LA area. It is clean. Rooms are excellent. Staff has always been excellent. Parking (I drive a large SUV) can be a little tight sometimes especially if you come in later in the evening and an inconsiderate guest has not parked correctly.
Why go to the motels or hotels near by when this hotel gives you complimentary e-v-e-r-y-t-h-i-n-g. You get free breakfast, free wireless or wired internet, and free parking. I usually stay at the holiday inn. I don't see myself stay there anymore because it's more expensive and charge for most of what I said was free. This BestWestern was also very quiet and comfortable.
This hotel was nothing short of exceptional. I like the selection of breakfast items. The room was clean and quiet. I also like the fact the hotel is in equal distance to everything. We went to universal studios, the dodger stadium, the hollywood walk of fame, and all of them were equally close. I will return again maybe next year!
this hotel is adequately priced in the surrounding area. before going here i tried going from hotel to hotel down colorado blvd. I stopped here when they told me the price and i get free breakfast. compare that to other places and this place sold me. the rooms looked new and the carpet was clean (one of my pet peeves) I also had plenty of towels and I went swimming in their Jacuzzi. The only thing is that the pool is not heated but i dont care.
This hotel had me thinking twice since it's right on Colorado Blvd. However, it surprised me of how little the noise I could hear from the rooms. Also the beds were comfortable, yet firm - for some people this may be a downside. The hotel also provides a free breakfast. The full breakfast was great and had more options than a regular hotel at this price point so I can't complain. I hate when people complain about breakfast when it's complimentary. The comfortableness is what makes a hotel special, not the breakfast people.
The bed and pillows are comfortable. The number one thing i care most about a hotel is that, plain and simple. Most people do not spend plenty of time in a hotel but sleep. This hotel surpassed my expectations as far as i am concerned!
All employees that I came in contact with were tremendous! From the front desk staff, to the cleaning staff, to the breakfast staff. All magnificent! Wonderful hotel. The outside seems unappealing with construction materials located across from the lobby. However, the inside of the rooms were beautiful and nicely decorated. It also seems the rooms were newly renovated as well. I will be back!
Chose BW motel for location near relative and low rate. Surprised that it was a beautifully appointed room and bath, in room coffee and good selection of offerings for breakfast. Just needed the basics for a quick turnaround trip and this more than met our needs. Bed very comfortable and room very quiet. All employees friendly and helpful. Over all pleasant experience.
Continental Breakfast was fresh and generous. Staff was polite and efficient. Everything was in working order and beds were clean and comfortable. We did not use the pool or spa. Parking lot was very full, but we were able to find a spot. Neighborhood is light industrial, but it was quiet at night and we slept well.
We stayed here for one night last week and were impressed with the friendly and helpful service especially as we arrived very late at night. The room was lovely and cool, clean and comfy. Included breakfast and pool very welcome bonuses! Would definitely recommend
This is really more of a motel than a hotel, in that each room has a door that you enter from outside. There is minimal staff on the premises, but that was not a problem during my stay. Breakfast offered a wide variety of self-service, basic food.Wireless connection was free and good. Location was convenient, right on Colorado Blvd., which is a main thoroughfare. Parking spaces are a bit narrow. I had trouble squeezing out of my car parked next to an SUV and a minivan.
During a record - setting heat wave on 4th of July week the Customer Service was excellent . The Staff were always offering cold bottled water ( and cookies at night) . The Breakfast (daily) was delicious , they kept it well stocked. Housekeeping kept the rooms clean and well supplied since I spent a lot of time inside . And the Air - Conditioning was cold! Plus the Hotel was freeway close. Excellent service.
This is more of a motel in that each room exits directly to the outside. It has recently bean very nicely redecorated. I felt safe in the area. There isn't much in the way of staff around, but I had no problems, other than the parking spots being fairly narrow. It was hard to squeeze into my car with big SUVs on either side. It is located on Colorado Blvd, which was convenient as a main thoroughfare.
A very good value in Pasadena. Have stayed at this hotel as a solo guest and with family (children). It is easy to find, breakfast is excellent and the rooms very comfortable. This will be our 'go to' hotel when visiting Pasadena.
Was a very nice place to stay for my family while on cacation. Perfect location and surrrounding areas were very close to see. The only thing I didnt like that the employees didnt acknoledge their bw members
The staff at the hotel were exceptional. They were accommodating and friendly. My family really loved the hot breakfast. The rooms could use some upgrading. It's a bit dated and had a smell. If they did some renovations this would be the perfect hotel.
We called in early Saturday's morning to get a room for 4 people. It's the July 4 long weekend but they were able to help us find the room. The price was very affordable, considering how close it is away from Little Tokyo, Koreantown, Disneyland and Hollywood. All of these tourist attraction places are only 30 mins away from the hotel. There is another Best Western right next to this one. The buildings in this management look a little older than the one next to it, so do not get confused when you go in. Regardless, we enjoyed our stay here. The check-in / check-out procedure was super easy. They had everything we needed for the night. They also provided breakfast and it was sooo good! The breakfast hours are from 6:30 - 9:00 am - it gets crowded very easily so it's better to go in there early if you want to sit there and eat.
Great hotel to stay at the pasadena area. This peroperty features free breakfast, wireless or wired internet, buisness center, a pool and jacuzzi, and self service laundry. The staff is nice and the rooms are remodled. The price is fair for what you get and most of all, no nasty surprises!
easy to locate with easy access from I-10 and I-210. good access to local amenities such as dining, shopping, and sight seeing. breakfast area and parking is cramped. had to park on adjacent street on one night due to oversized vehicle taking more than its (1) allotted parking space.
This stay was nothing short of wonderful. Staff is helpful, and rooms look like it has been remodeled. The outside looks like a bit left to be desired but it is great if you can overlook that. I gave them a try and was
Great overall experience both with staff, amenities and breakfast. This hotel has been in transition, replacing worn items and painting their rooms. overall look is modern and inviting. A/c units has been replaced and are quiet and efficient.
From check in which was painless and quick to a nice, well maintained room, everthing was great about our stay, But the true awesome came after we checked out and headed back to Washington, I discovered I had left my very special to me blanket in the room. I called the front desk and the gentleman who answered was super helpful and found my blanket and arranged to mail it back to me. Thank you! You don't know what that blanket means to me...:)
The outside of the Inn was unimpressive. The room appeared to be newly renovated and upgraded to accommodate numerous electronic devises. The room was clean, comfortable and included useful amenities: iron, ironing board, nice television with lots of stations; cosmetics; refrigerator, coffee/tea set up. High speed internet was available. Hotel staff were very helpful and I appreciated that the desk clerk watched to see that I was able to get into my room (it was late and dark outside). When she saw that I was having time with the electronic key, she proactively came out of the office and came over to help me get in. I was very impressed with this. Staff also informed me of the benefits of enrolling in the Best Western rewards program and helped me to enroll. Complemental continental breakfast was available but I didn't use it; so can't comment on the quality. The location is great - very close to old town Pasadena and City Hall. It is very easily accessible by major freeways. I enjoyed my stay and would consider staying there again.
Only stayed one night, but was very impressed with the cleanliness and decor of the room. Has all the amenities and bed was comfortable. Front desk service was friendly and professional. Highly recommend.
Wasn't expecting much but this hotel turned out to be wonderful, a gem! From the outside it look sort of dated but from the inside it was remodeled and beautiful. The service of all staff members were spectacular also. Will be back!
Great location for us, very nice young man Edward I think, at the check in desk, handled a situation for us with cordial and no problem manner. Later that night my husband was out on the balcony and a homeless man was trying to crawl under the tarp that was on the grounds, Edward once again handled this situation very well. Our room was very clean as was the bathroom and comfy bed. Breakfast was over and above and breakfast staff were very pleasant.
I stayed at the Super 8 in Pasadena last week, and then found out this Best Western cost only $5 more per night. So, this week I tried the Best Western and had a great experience. The jacuzzi really helped me relax after long work days. The breakfast spread is awesome: eggs, different kinds of protein, fruit, cereal... You get the best prices by calling the motel directly instead of booking online.
Stayed here one night for U2 concert this past Saturday. Clean, quiet, accessible to the 210 and not far from Old Pasadena. Free parking, ac worked well on hot day and overnight. Easy access to Rosebowl after the concert with little traffic.
After staying in other Hotels in the area, My experience staying in Best Western Hotel really exceeded My expectations, I appreciate your service and professionalism. I will definitely come back, and recommend.
The parking lot for this place was kind of small and tight, so you need to be careful when you park. However, once I entered the room, to my surprise, it was very nice and clean. More than enough towels in the bathroom. No signs of wear and tear. They even put the TV remote in some kind of mesh bag to ensure you that the remote was clean. DirectTV in the room. Free continental breakfast in a small and tight room, but food was decent. All in all, a nice place to stay for the night. No complaints from us.
Flew into LA for a family function in San Diego. Stayed here for one night. Great value in the LA area. Staff was very helpful. Room was comfortable. We were not bothered by noise from Colorado Avenue.
We were here for just one night, and found this a great place to stay. Helpful, friendly check-in and check-out clerks. They honored my email request for a top floor room with mountain view of the San Gabriels. I don't think that there are elevators, but I don't mind. There was a new fridge in the spotless room, good free wifi, and safe parking in front of the room. The table in the room had two chairs. There were lots of toiletries next to the sink, and shower essentials attached to the shower wall, with dispenser pumps. Very handy! The complimentary breakfast was generous; eggs, meats, waffles, oatmeal, yogurts, juices, bananas, apples, oranges, bagels, bread, coffee, tea. The very helpful breakfast hostess took time to find me an oatmeal packet without sugar in it (thanks!). I had forgotten a pair of pajamas on a bathroom hook, and housekeeping put them aside for me. I called later in the day, and they had them in a bag for me, which I greatly appreciated. When we are back in the area, this is the place we will stay in.
The value and service compares very well if not in the top 10 percent of places we have stayed over the last year. This includes motels and hotels in 5 states and outside the US. Give these folks an opportunity to impress you and they will.
We are doing route 66 on a motorcycle so are booking one night ahead. Perfectly fine, room good no problem with booking in. Good parking right outside the room. Hotel staff helpful and polite, young lady helped me with a booking issue on another hotel and looked up phone number for me. Breakfast fine, not bad value for money.
As indicated by the title, this was an ok place to stay for the money. The room was clean and the hotel staff were friendly and helpful. The beds were firm, which I like. The room was cluttered. It had an oversized table and two chairs, one chair looked like either someone spilled something or went to the bathroom on it. It was gross! The hotel allows people to smoke outside of the room. They have put ashtrays outside some of the rooms. This could be a problem if one doesn't like to smell cigarette smoke. My advice is to get a room furthest from the ashtrays.
Very comfortable, clean and well maintained the breakfast was really good there was a good verity including sausages, bacon, eggs, waffle maker 3 types of cereal yogurt muffins ect compared to a lot of places that we have stayed. Staff were lovely what more can you ask for
Stopped for one night en route for San Diego via Corona. Very comfortable and nice breakfast. Clean room with large bed, good breakfast included. Easily accessible from the interstate. It's quite a long way out of Pasadena centre, about 4 miles. Didn't really explore much in the vicinity but there didn't seem much nearby.
Works very well! Nice staff! Clean and very organized! We have stayed for a night, the room has a good space. Close to the highway. Good breakfast. Good parking! Easy check-in. Nice place to stay. Recommend the chain.
My husband Tom and I have stayed at the California B.W. Pasadena Inn 4 times in the last 2 years. We love your Breakfast! It's the best we've had in our travels. Such variety and there is something for every taste and diet. Rooms are neat and clean, good TV and very comfortable. Kudos to great employees like the Breakfast Room team, the Maid Service, and the front desk Clerks. These people we encountered are a Company's Dream Team! You are lucky to have them.
A tidy, quiet, accessible motor hotel on historic and vital main street. There is a multitude of activities and eateries within a few blocks. Close enough but not adjacent to major freeways and roadways.
The room was very clean and the bed was comfy. We had to be at Santa Anita race track at 9 in the morning. The hotel was just right down colorado blvd about 10 min away. Very convenient. The breakfast was ok. I really liked the waffles and the banana muffins.It was only about 15 min. to old town Pasadena where there is allot to do.
The Best Western Pasadena Inn is conveniently located on Colorado Blvd where there are a lot of eateries, a Sprout nearby and the train station nearby. The inn is really a motor inn, good for very short stay. The rooms are clean and well equipped and the inn offers free wifi, good service and a decent free breakfast. Although the inn had undergone some renovations unfortunately a lot more will be required to make this place as comfortable as home!!!!
Close to the 210 freeway and fronting Colorado Blvd made the quiet surprising and pleasant. Staff was welcoming and helpful. Sunday morning breakfast food was fresh and hot with many choices. Three fresh fruits were available! Small dining room but the staff handled it very well. No cost for parking, free internet and breakfast made this an outstanding value. Rooms were large enough and beds very comfortable. Excellent location for accessing all of Pasadena and more.
Room-Recently renovated nicely and quite clean, air conditioner did not cool off as well as expected. Beds a little firmer than we like but that's just our preference. Staff- Professional, helpful, pleasant Breakfast-Sufficient, room a little small Pool/Hot Tub-Did not use so can't comment
Freeway close. Nice and quiet. Very clean and hospitable. Superb dining just moments away in Old Pasadena. Freeway close to the craziness of Hollywood and the beaches. Great place ! Staff was friendly and welcoming. Breakfast was wonderful. Pricing makes this a great value. I will be back!
This hotel is in the process of upgrading their rooms. We were in an upgraded room, and were quite comfortable. For the price/location, it's a great deal. The location of the hotel is not in a bad location, either, for Pasadena.
This is our favorite mid-priced hotel in the Pasadena area. Very comfortable beds, newly remodeled and hot breakfast. Also a good location for an early morning walk. Target, Sprouts and a Subway Deli are all within walking distance. With a decent sized refrigerator, you just can't beat the price!
I come to the area at least a couple times a year. In the past I have been staying across the street at the other Best Western. However this one is just as nice and a better value. The rooms are clean and quite and the staff is very good. I'll be back in a couple of months.
I was in town for a family event. The Best Western Pasadena Inn is conveniently located on Colorado Blvd close to restaurants and offered free parking. The spacious and today room had a comfortable bed, a mini fridge, and coffeemaker. The bathroom was clean and spacious. Check-in was quick and efficient. Best Western front desk staff was very professional and helpful. Complimentary hot breakfast was a plus!
I work across the street and this place didn't look special but a friend stayed there and the rooms are nice! there is a pool and hot tub on the property. Plenty of restaurants around within walking distance.
A great budget find....full hot breakfast included and the hotel is enjoying a makeover so we are looking forward to coming back again. Staff is very friendly and, oh yes, a USA Today paper awaits on Monday thru Friday.
We used this hotel to stay because we had an event in Glendale and we had stayed there person. The staff is very welcoming on all shifts with amazing continuity. I had a problem with a missing charging cord I had forgotten, and was assisted with one. Great Bed, location, and friendliness always are welcomed. This recently remodeled hotel room was clean and impressive. Pool and spa were also good.
Attended UCLA football game at the Rose Bowl and stayed the night at the Pasadena Inn. Great service at both check in and check out and front desk assistance in finding a pizza place. Nice clean rooms, with comfortable beds and pillows, very clean. A bit of a drive to the Rose Bowl, take Colorado Blvd. to enjoy the scenic route of Pasadena.
Easy to find off the freeway,pleasant front desk agents ,check in and out fast, rooms spacious and comfortable,very quiet, the beds were comfortable,breakfast the usual items,parking just a tab tight,just an overnight stay.
I drove back from Vegas and needed a room before flying out of LAX the next day. I was a walk on customer asked for the best rate and it was cheap so I booked. The hotel is having a full refit do it will be like new, our room must have just been done very nice and clean. Fridge on the room and I think the AC unit must be new it was very quiet. All in all great place for nights sleep and a shower.
I've been using this hotel for years whenever come to Los Angeles. If you drive, this hotel is good place to stay. It is very convinient location to access to Downtown LA and any other neighborhood. They have been renovated some room and it s getting better for water drain for their bath tub now.
Hotel stay was nice. Clean rooms. Nice up to date rooms. Customer Service was great. Parking spaces are small. Breakfast was the usual, and hot. I highly recommend staying here. I will definitely stay here again.
This was my second stay at this hotel. I find the front desk staff helpful. The room was comfortable and quiet. The breakfast included a good variety of items. I will stay here again whenever I'm in the area.
Nice hotel with decent rooms. Currently being renovated so will be nice to see when done. Easy access to freeway. Helpful and attentive staff. Inexpensive and a GREAT value. Location wise, it's a little further from downtown Pasadena than suggested. You need to drive and it's about 10 minutes.
Stayed several nights (repeat customer) and once again this hotel did not disappoint. The rooms and grounds are well kept, the hot tub is wonderful and the morning breakfast, while not opulent , is satisfactory to start the day. The location is close to shopping and restaurants and is easy to find. Managers (Erika and Alex) are super and strive to satisfy guest needs. Wifi worked well.
Great room, great staff, quiet and clean pool and views of the San Gabriel mountains. Our families' favorite spot out to stay in our whole journey. Also great price for the rooms! Restaurants and grocery store one block away!
This hotel is in a nice location, with many shops and restaurants right outside the door. The rooms are somewhat updated, but you can tell many corners were cut in doing so. The beds are horrible. They squeak overtime you roll over and I swear I could feel the springs against my back. Strange, small, square pillows are all you get. Sheer, polyester bed coverings made my skin crawl. They looked like drapes on the bed. Lots of people smoking outside of their rooms or in the parking lot, which was surprising. Thought there was a no smoking policy on the grounds, but I could be wrong. Breakfast is gross. Skipped it after the first da;y. For the price, I think this Best Western could amp it up just a tiny bit and the hotel would be so much better.
great hotel. great service. staff is very helpful and friendly. they will make copies for you and help you if needed. gave excellent directions and food suggestions. nice location places within walking distance. great prices
The exterior is dated and a former motel. The interiors, however, were lovely and fresh. We had an upstairs room - Alll rooms are accessed from exterior walkways. Ours faced the parking lot. Yet it was quiet throughout our 3 day stay. The decore was modern and inviting. The sink and bathroom were recently (within 1-2 years) refurbished. There was a coffee maker, refrigerator, and hair dryer available. The air conditioning was relatively quiet and kept us cool (which was really appreciated in the 90+ degree heat). While they noted green practices (which we followed), we think that they did end up providing us with fresh linens each day. They did offer breakfast, but it was a limited selection, so we chose to eat at a restaurant each day. It is at the eastern end of Pasadena, but there are several restaurants within a few minutes drive, or within 10 minutes (or so) to Old Pasadena on the west side of town. We interfaced with the staff on three occasions (check-in, check-out, and a Direct TV issue) and found each individual friendly and efficient. With respect to the Direct TV issue, we called the front desk and the fellow arrived within a few minutes. He reset the system and stayed with us until it was fixed - about 8-10 minutes. He was friendly and apologetic that the box had to be reset - very customer service oriented.
Front desk, hotel are great. Breakfast area not so much. Attendant does not appear to believe in customer service, instead he prefers to argue with and "make his point". Selection of items is poor at best and presentation leaves much to be desired.
The room was clean and comfortable and had great WiFi connection. Service from staff was excellent, and breakfast food was more than adequate. Easy access to 210 and many restaurants and stores. No elevator, but we requested a corner 1st floor room. It was next to the service staff room but we did not have issues with that.
Old property, exterior old, rooms new, liked the hardwood floors. Breakfast room is way to small, smaller breakfast selection. Good freeway access, don't plan on getting to Universal or Hollywood in the AM from there.
The staff at best western Pasadena Inn are excellent, so friendly. Very clean inside and out.Close to everything only a couple of minutes to old town. The room was very quit, we have a baby and she was crying and i couldn't hear her outside the room, we asked the people next to us and they never heard her either.
Great value for money, clean, polite staff, we filled up on breakfast before our drive to universal. Perfect for our 2 night stopover. We ate tacos from the taco van that stopped by the car wash down the street (yellow van) quesadilla and tacos, our favourite food on the trip for $5 each! If you want good value for money this is simple and perfect.
Stayed July 1-7 and the BW Pasadena Inn did NOT disappoint! For the star rating it had excellent staff and accommodations all around as well as an awesome free breakfast every morning from 6:30-9:30am. Only thing it didn't offer in-room was a safe. Left our valuables in the room anyway and put the DO NOT DISTURB on. Will definitely be back!
The place was comfortable and pleasant, but they were remodeling and these was a lot of foot traffic in front of our window and a bit of noise. Some of the breakfast items are great, so not so much. The hashbrowns were very undercooked and the bacon and sausage were tasteless. The waffles were excellent and they had yogurt, bagels, a variety of juices that were all great!
Clean room, conviniently located 10 min away from rosebowl, affordable , free breakfast help alot with costs , friendly staff , I recommend this place to others had a reservation at pasadena inn for $240 a night , glad I changed it to best Western pasadena inn got room for $100 cheaper
I am giving hotels, I stayed, bitter comments but I do like this hotel and I come back and stay still every time I visit Los Angeles area. Because a few staff are really working hard with care. ( Unfortunately some staff are not.) At least, they are trying to make their service better for sure... I hope they won't stop keeping it up.
As noted in the other reviews, the place is very clean and comfortable. I like the fact that there is a refrigerator and coffee maker in the room. The beds were comfortable and it was quiet and relaxing. We didn't partake of the included breakfast but it is a nice feature. Upon check in, we were given bottled water and a bag of potato chips, a nice touch. We would definitely stay there again.
My fiancé and I just needed a quick stay for the night on our way home. The room was nice. It was clean and I have no complaints. The maids did start to clean the room around us kind of early in the morning. But aside from that it was a good stay.
Usually stay at the Best Western across the street, however, I had booked this one by mistake and I'm glad, its a lot cleaner, the staff is friendlier and its quieter. Even the driveway was clean the steps were clean, the landings were clean, not spotted sidewalks like a lot of places
Although this is not a fancy or updated hotel, the accommodations were very nice. The rooms were clean and the front desk staff were very friendly. The price was definitely reasonable for the area. I would definitely stay here again.
Manager Erica was extremely helpful with planning our stay. She gave us a king bed in a lower room in a quiet corner of the parking lot. When I added an extra day after booking the original reservation she gave me the lower rate listed on your website for that day, which I thought was very nice. We were impressed with the amazing Breakfast! The servers were quick to keep the bins full with bacon, eggs, muffins, bread, etc. One young man,I cannot remember his name, was on duty March 28th & 29th. He was cleaning tables, the buffet area and offering to help with any requests. Our 2 grandkids we were visiting loved the Jacuzzi and the pool. The patio area was nice with tables, umbrellas and comfortable chairs. We will be BACK!.
Must say I'm not a huge fan of this style of motel (windows and doors on a courtyard) for a single female traveler BUT this place was spotless, quiet a lovely breakfast display, quiet, courteous, safe. Zero problems. And a great price.
Great hotel and Great service!! The breakfast was good, the pool was beautiful. I will go back EVERY year to this Best Western. The service was so professional and knowledgeable. It was so easy for us to check in even though we were a large group.
A clean, pleasant hotel,in a good location for our quick trip to Pasadena Room was nice and quiet. Personnel was very welcoming and pleasant. Room very nicely appointed, clean, comfy beds! Complimentary breakfast very ample with a large variety of choices!
We had to make a last minute trip to Glendale, CA with my sister in law to attend a funeral and found this hotel online. It is "Cheap and Cheerful" as my wife would describe it. All three of use found the two queen sized beds in the room comfortable as were the pillows - two of my biggest complaints when travelling. We all had restful nights as a result. The included breakfast service was basic with formed sausage patties, bacon, formed eggs, cereal, yogurt, waffle maker, toast & bagels fruit and coffee. Even my celiac wife could find something to eat. The property and the rooms were well maintained and everyone of the staff was friendly and helpful. We arrived late (1:30 AM) so got theist room in the full hotel. Unfortunately, it was immediately beside the noisy ice machine so make sure you request a room away from from it. Don't stay in rooms 106 or 107 directly beside the machine. We would definitely stay there again.
On my first trip to Southern California in 2015, I ended up staying at five different hotels in three cities, and this was one of them. I recently made my third trip to the area, and this time stayed a total of seven nights at the Best Western Pasadena Inn, with a brief visit to Las Vegas over the weekend. This hotel does not have an elevator, or a really fancy pool area, but it does have clean rooms with comfortable beds and generously sized towels.
This is the 2nd time we've stayed here when visiting Pasadena, and it continues to be a favorite. The property is nicely maintained and very clean - even the outside areas! However the very best feature has to be the outstanding staff. We continue to be impressed by the friendly and efficient front desk staff, and the housekeeping staff provided us with excellent service, even when we asked for several accommodations. The location is convenient, and the breakfast has a decent variety of hot & cold items along with a choice of fresh fruit. Thanks to all the staff - you are rock stars!
This hotel bent over backwards to be sure our group was taken care of in every way. Right down to parking 2 forty five foot buses in the courtyard. They helped our non- English speaking group with directions to where they wanted to go and how to get there. Check-in was smooth and checkout was smooth and that means alot in my business. The rooms were clean and comfortable. Thanks to the staff for a great stay.
Reasonably priced, and a short walk to the LA Metro gold line. Also within walking distance (a bit longer of a walk) to a shopping center with drugstore, supermarket, several restaurants. The hotel is clean, and the front desk staff was helpful. The only reason I didn't give this hotel the highest rating is that I left my towels on the rack (meaning "please don't replace"), but they replaced them anyway.
We always return to this hotel when we are in Pasadena. It is comfortable and close to places that we like to go.The staff are always friendly and helpful. It is wonderful to have and enjoy the healthy breakfast. We appreciate that we are able to park our car close to our room. We will return to this hotel that we call home away from home.
If you book a hotel room all you really need is a bed and a shower right? The bed was fine but the shower didn't work. How is it that you could have missed this? Everything else about the hotel was fine, and the staff is great. But NO SHOWER? You have got to be kidding.
The hotel is a classic two story motel with a registration area at the driveway entrance and a courtyard/parking area that lets you park right in front of your room. The good news is convenience; the bad news is that you hear everyone coming and going. The hotel is on the eastern edge of Pasadena, about 4 miles from downtown Pasadena (5 from the Rose Bowl), in a neighborhood of car dealerships, other motels, and several Asian massage parlors. The entrance to I-210 is nearby, so it's fairly easy to get around, either on the freeway or on Colorado Blvd. The neighborhood seems relatively safe, but it's completely without charm. Once you get inside your room, though, things improve. The bed is comfortable, the wireless internet is reasonably fast, there's a flat-screen HDTV with DirectTV service, plus a refrigerator. There was plenty of hot water for the shower, too. The included breakfast was nothing special, but was a step above the average breakfast in other motels. Fresh bananas were a plus. All things considered, I received very good value for my money, and can recommend it to others who are on a budget and don't mind the absence of shops and restaurants in the immediate vicinity.
Best Western always wins the prize with me. This hotel in Pasadena is close to a variety of places to visit and places to eat. I recommend it for a nice trip to the Races and the surrounding attractions
I needed a place for just one night in this area so I tried this place. The size of the room was OK and it was clean but I had some problems. I couldn't get the TV to work at all. The clerk said maybe it was the weather since it was storming. I don't think so. The internet was OK. The small frig was worthless as the bottle of water I put in there before I went to bed was warm when I took it out the next morning. It was very hard to adjust the temp of the water in the shower. Seemed like the fixture was just very old. It was very difficult to turn the temp valve. No, the next time I'm in the area I'll be looking for someplace different.
This was a great hotel to stay at when traveling to the Rose Bowl. The staff were very helpful and very nice! Also very close to the Metro - within walking distance. They also offered a continental breaksfast. Even though we didn't take advantage of it - I heard from other guests that it was pretty good. The staff did an outstanding job to really be helpful in anyway possible. Felissa (not sure of spelling) was awesome and very helpful when we had questions about how to get to places etc.
VERY caring desk staff - had to move to this hotel after Best Western Royale (next door) was NOT doable! Hotel needs updating, but mostly clean - decent price - Perfect location for Rose Parade or game - many conveniences nearby -
Everything was fine with the room, the staff and the location. The problem me being a loyal best western costumer I took the gaff of paying $400 per night for an $80 to $90 room. because the Rose Parade was coming to town
Our room was small, dark, and dingy. To be fair, it was not dirty; but it smelled bad, like heavy smokers lived here. The furniture was subpar and dinged up, although there was a really nice HD television. The bathroom was a large handicapped bathroom, but I'm not sure a wheelchair could squeeze through the room to get to it. I would not come back.
Good budget hotel in Pasadena. The only thing was you can hear other guests shouting out loud during the midnight, good thing the safe guard was there to calm down the guests. Otherwise it's good to stay here, with friendly staff, free breakfast/parking/ wifi.
This is an outstanding place to stay if you need a base to explore LA. The quality at Best Western tends to be very consistent and extremely good value. You know exactly what to expect. At this particular Best Western, the staff go out of your way to make sure your needs are met. The breakfast is excellent value. They have bacon, sausage, eggs, toast, bagels, waffles, muffins, pastries, 3 kinds of cereals, fruits, coffee, and fruit juices. Coffee is available in the lobby thought the day. There is also a laundry room and the staff will happily give you quarters. The Wifi is very good, I am a power user and it satisfied my needs. Above all, the staff is very friendly and will do everything to make sure your stay is a pleasant one.
Clean, comfortable and quiet. This hotel is nothing fancy but is certainly a good location to stay and the staff is welcoming and helpful. We stay here often when in Pasadena and we are never disappointed.
The hotel staff was very, very good and courteous. The really mentionable items are the rooms are not very soundproof. Anything anyone did in an adjoining room or a room overhead was annoyingly intrusive to my room. The breakfast leaves ALOT to be desired. Luke worm coffee, warm water for hot cereal and the bacon was like thin wisps of paper.
We traveled 471 miles and were very tiried. The room was standard with hair dryer, refrigerator and coffee maker. We also had a continental breakfast that sadisfied my diabetic husbands needs. The room was quiet even though we were close to 210 freeway, and clean. Lots of resturants close by. We stopped at a members only Elks Lodge and had a great dinner about 5 miles away.
The staff was generous and helpful. Wanting to do whatever they could to make our stay enjoyable and pleasant. The pool area is in the front of the Hotel off the street but still clean and nicely setup.
We heading to LA for the Rock N Roll half marathon and did not want to drive in LA. So we selected this hotel because of the location in regards to the train. There are plenty of restaurants within driving distance. Everything was nice from the gentleman who checked us in, to the room. The area was very quiet for being close to the freeway.
I think the persons who greets you at arrival after a long day of work should be more happy and have the courtesy to welcome you, and thank you that your choice was Best Western and no other hotel or motel
You can tell this is an older motel that was not originally a Best Western. It has been nicely upgraded. There were details of the remodeling that could have been done to a higher standard. The front desk staff at checking in and check out were outstanding and very helpful. The room was clean and orderly. Breakfast was well done. The price as fair and reasonable.
We picked this spot for our Dodger game trip--room ok-breakfast ok quick and easy-showers could use upgrades-internet and printer in lobby was perfect. Good spot to stay for future trips would stay again
Room was on the second floor. Outdoor hallway amplifies the foot traffic. Otherwise, the room was very nice. Wood furniture finish on the classy side with glass tops. Bathroom sink side shelves is a nice touch. Toilet area a little small. Food was terrific. Coffee, Tea, Milk, Cereal, Walffle, Bacon, Saussage Patties, artificial eggs, muffins, Danish, bagels, oatmeal, apple juice, orange juice, bread, butter, jam, syrup, apples, bannas, regular sausage in a croissant. Plenty of parking. Internet dropped a few times. The area has everything. Smart and Final, Dollar Tree, Walgreens, Trader Joes, Jack in Box, Staples, Big 5 Sporting. Hotel two blocks from the freeway.
The room was good, free wifi fridge, microwave, coffee pot, blow dryer, flat screen, ironing board. But 3 different days they called to tell us that they were going to turn off the water in an hour at 11am my husband and I both needed to be at work. I was frustrated by this the 2nd day they called and said they were going to turn it off in 15 minutes for an hour, I was frustrated by this I ran in the bathroom and filled up the tub and told my husband I needed to get ready first. Our house was being fumigated for termites and that is why we were staying here. He was not happy about this.
I traveled with a group of 40 people in 30 rooms for a one night stay. Check in went smoothly and they were great getting us all served for breakfast. The jacuzzi wasn't heating up properly and they made arrangements for us to use the jacuzzi at the hotel next door !
It's hard to go wrong with a Best Western. Don't count on a great breakfast but for a cup of coffee and something quick to eat this works for us. This place didn't have too many places to walk and eat. But we called Pizza Man for delivery great food.
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