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Best Western Hotel Parsons Inn, Parsons

4.0/5  - basé sur 137 notations.
101 Main Street, 67357-3597, Parsons, United States - See map
Best Western Parsons Inn - Welcome to the Best Western Parsons Inn. The Best Western Parsons Inn is ideally located in the center of Parsons. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Outdoor enthusiasts enjoy staying at our Parsons hotel, because we're only minutes from the best recreation in the area at Big Hill Lake and Big Brutus. Spend the day exploring Neosho Wildlife Refuge or Neosho State Fishing Lake. From hiking and biking to fishing and lounging lakeside, there’s something for everyone near our Parsons hotel. Balloons, bikes, blues and barbeque are what we’re known for in this region. From the exciting Katy Days to the Farm Heritage Celebration, there’s plenty of family-friendly fun to be had. Our proximity to local businesses makes work-related travel simple. Enjoy a refrigerator and microwave in every room for longer stays, free high speed Internet and a complimentary deluxe breakfast. Featuring a buffet of waffles, fresh fruits, flaky pastries, hot and cold cereals and 100% Arabica coffee, our staff is committed to ensuring your stay is great. Great Plains Industrial Park often brings in employees from out of town, and we're happy to host them. We're also a favorite of Labette County Medical Center, Ducommun AeroStructures, and CST Storage Technologies employees. If you're here on business, make sure to carve out some time for visiting Claythorne Lodge or the Sunbelt Rodeo. Grand View Products, Beachner Grain, Taylor Products and Power Flame are a few local businesses that often bring employees in from out of town. Count on us to be your home away from home. There's always something exciting happening near our Parsons hotel. The Southeast Kansas Home Show, famous Fourth of July celebration and Holiday Royalty parade are all big attractions. Come to Parsons for the Chamber Golf Tournament, Parsons Annual Banquet Legislative Coffee or the Industry Appreciation event. With a fitness center, spacious indoor pool and friendly staff, we'll make you feel right at home. Reserve your comfortable, clean room at Best Western Parsons Inn and get your vacation started right! Enjoy your stay.

Best Western

Hotel Parsons Inn

LABEL_ITINERAIRE

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Hotel advantages

  • Indoor pool
    Indoor pool
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2017
based on 137 guest reviews
NOTE ISSUED
Excellent
59
Very Good
51
Average
12
Poor
10
Terrible
5
REFER TO NOTICE
Business Business
51
Couples Couples
19
Family Family
40
Friends getaway Friends getaway
6
Solo travel Solo travel
14
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"If you have to stay in Parsons, KS"

4
06/11/2018

If you have to stay in Parsons, KS, you might as well stay here. It is clean, the breakfast isn't bad, and the staff is pretty friendly. Having seen other hotels in the area, I'd certainly choose this one over others.

BestWesternParsons, Owner at Best Western Parsons Inn, responded to this review
We are glad that your stay here was pleasant. Providing our guests with comfortable and clean rooms is a priority. As well, we feel serving our guest a hot breakfast while away from the comforts of home is important. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Beyond expections!"

5
27/10/2018

Staff was vey friendly and courteous. Room was very clean and functional. Location is perfect, just out of town a little. Breakfast was great and the window of time for breakfast was long. Nice to have a small fitness center available.

BestWesternParsons, Owner at Best Western Parsons Inn, responded to this review
We would like to thank you on behalf of the entire team for your wonderful feedback. We strive hard to make our guests feel like family. We are humbled to have met your expectations and exceeded them. We hope to see you back soon. Again, thank you for your feedback.

"Good Place to Stay"

4
18/10/2018

Had an excellent stay at the Parsons Inn. Room was very clean and comfortable. Good service from everyone. Breakfast was similar to most motels. Food was decent and pretty good variety. Breakfast area was very clean.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
We would like to thank you on behalf of the entire team for your wonderful feedback. We strive hard to make our guests feel like family. We are humbled to have met your expectations and exceeded them. We hope to see you back soon. Again, thank you for your feedback.

"Poorly built building "

1
10/10/2018

What an odd structure. If you have a sensitivity to mold and mildew, find someplace else. This building and the rooms need major dehumidification work, a/c upgrades and lower prices - you end up paying way more than what it's worth. While the staff were pleasant, I could not wait to leave.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Coastal Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, AL Gandhi General Manager Best Western Parsons Inn

"Home Sweet Home"

5
14/09/2018

I always look forward to staying at a Best Western Motel; they are predictably aware of my needs: microwave, refrigerator, and healthy breakfasts. The nice surprising bonus is the indoor swimming poo in Parsons, KS!l!

BestWesternParsons, Owner at Best Western Parsons Inn, responded to this review
Dear Mrs. Adams We are glad that your stay here was pleasant. On behalf of the entire team, we appreciate your praise. We strive hard to provide to our guests the best stay possible. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Reservations were not right so we left"

2
01/08/2018

Reservations were suppose to be on first floor. My wife has knee problems and cant go up stairs. Was given senond floor and since the hotel had no elevator we were forced to leave. Front desk lady was very understanding though.

BestWesternParsons, Owner at Best Western Parsons Inn, responded to this review
We are sorry to hear that you had to leave. Next time if you need a downstairs room we prefer that you put in a note of it when making the reservation or call us directly to have us book a downstairs room for you. Sincerely, Vinay Gandhi Owner Best Western Parsons Inn

"Quiet Delight"

5
30/05/2018

It is a real treat when a venue exceeds your expectation! I am so tired of listening to truck traffic all night at so many motels; none of that here. The mattresses were also much better than at many more expensive locations. Add to all of this, a most helpful staff and you have a very fine overnight stay- truly best western!

BestWesternParsons, Owner at Best Western Parsons Inn, responded to this review
Thank you Mr. Michael, we are pleased to hear that your stay exceeded your expectations. Our staff always aims to provide a friendly environment along with a wonderful experience. We appreciate you taking the time to fill out the survey. We hope to see you again soon! Sincerely, Vinny Gandhi Owner Best Western Parsons Inn

"Awesome Place"

5
22/05/2018

I have stayed at a lot of hotel motels and this rated one of the best for me. The staff was super friendly, the hotel smelled so clean... my room was always clean and the location was great..i will be staying at this hotel each time I am in town

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
We appreciate you taking the time to fill out our survey. We are very pleased to hear that your stay was enjoyable and comfortable. We as a team at Best Western Parsons Inn strive hard to meet customer expectations as we did yours. Thank you for the support. We look forward to seeing you again.

"not coming back"

2
02/03/2018

first room I checked into wasn't cleaned up from previous guest. second room good to go. internet works good, had hot water. next morning no hot water, front desk said hot water heater is working. so cold shower. when I checked in I was told my receipt would be under my door early a.m. no receipt so I called front desk and I was told they would not give me a receipt because I made reservation through a 3rd party which was through best western website. I had to argue to dispute my credit card bill till I got a receipt. finally got one.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Rick Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, AL Gandhi General Manager Best Western Parsons Inn

"No room service"

2
05/02/2018

If you want clean towels and rooms to be cleaned daily. This is not the place. Stag is nice and friendly but does not like to work. Wanted to give us towels to take to room to take care of problem of no room service. Has happened on last to stays here at this hotel.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Maria J Thank you for completing the survey regarding your recent stay at our property. We are sorry for not getting your room clean but when my housekeeper went to your room there was privacy tag. that is why your room did not got clean. and we were not so busy. my housekeeper were gone for the day. but desk clerk did offer you a service. sorry if they did not exceeded your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us. again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, AL Gandhi General Manager Best Western Parsons Inn

"Family Travel"

3
09/01/2018

We had two rooms on the second floor. Both rather small but clean and acceptable. We needed additional towels. There is no elevator in the motel! With those exceptions, the motel is just fine for a one night stay.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. on your next stay if you like you can request for 1st floor room. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Nice place."

4
06/01/2018

Great staff. Pitiful pillows. Bring your own. If you get out early plan on your own breakfast. It isn't served until 630 am. So if your in construction you will leave hungry. Rooms always clean and good mattresses

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Thank you for your feedback. We do have more pillows, which you can get by requesting it. We also have Grab and Go breakfast which is available at any time for people who check out early and we do serve breakfast early, if it is requested by the guest. Al Gandhi General Manager Best Western Parsons Inn

"Very Nice Stay"

4
25/12/2017

I have traveled many times to KS and especially Parsons. We enjoyed staying at the property and will stay again.Normally, we stay with friends when we travel to this part of KS. But this time, we chose the Best Western since we have used this chain before. Pleasantly thrilled with the opportunity.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
We would like to thank you on behalf of the entire team for your wonderful feedback. We strive hard to make our guests feel like family. We are humbled to have met your expectations and exceeded them. We hope to see you back soon. Again, thank you for your feedback.

"would stay again"

4
25/11/2017

This was a nice BW. Check in was simple and friendly. The welcome bag was a nice touch as I am a member of the rewards program. The room was clean but the carpet had some stains. I wish hotels would all go to wood floors. Breakfast was fine.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Mr. Markel We are glad that your stay here was pleasant. On behalf of the entire team, we appreciate your praise. We strive hard to provide to our guests the best stay possible. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Minor bumps"

3
03/11/2017

Hotel was accommodating with me needing a room for 5 nights. Check in was easy. The continental hot breakfast was great! Check out was easy. HOWEVER..... The first time I used the shower, the handle broke off the wall. Two of the lamps did not have light bulbs. The internet would not stay connected to any of my devices. The mini-fridge froze my food. You can't unfreeze a salad.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear 588terria Thank you for your review. We, as a team take everything and use toward informing and training. We would like to apologize for the mishaps that happened during your stay. We can guarantee these are fixed now. Please come back and try us again we would love to give you another impression. Thank you again for filling out the survey. The Best Western Parsons Inn Team.

"Very nice"

5
24/10/2017

Very nice place to stay newly remodeled And updated Guest rooms a very nice breakfast with lots of selections Very friendly and helpful staff I would recommend anybody come in a parson stay here Very nice

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Kellie D Thank you for your review. We are pleased to hear your accommodations we met to your expectations. Come back to see us again. Best Western Parsons Inn Team

"Great!"

5
09/10/2017

Spotlessly clean, large comfortable room, comfy bed, quiet, and smelled good! Great shower, instant hot water and strong water pressure.Staff very accommodating and friendly. Helpful with directions and restaurant suggestions. They even tried to help me when I had a problem with my rental car gear shift :) Highly recommend!

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Marilyn W, Thank you so much for taking the time to fill out our survey. We appreciate your feedback. We are very happy you enjoyed your stay with us. We are here to make our guests feel at home. We look forward to having you back. Again, thank you for the feedback.

"Best in the area of Parsons!"

4
06/10/2017

Clean rooms, quiet atmosphere, and friendly, helpful staff. We have stayed here several times, and we have no big complaint about anything. Be prepared to carry your luggage upstairs to second floor--no elevator. Breakfast is provided and is sufficient. For other meals, you can go to fast food places in area and, if you want better food, drive to Chanute or Iola!

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Thank you so much for taking the time to fill out our survey. We are very pleased your stay was enjoyable. We as a team, strive hard to meet customer expectations as we did yours. Thank you for your continued support. We look forward to seeing you again.

"Nice stay"

5
01/10/2017

The rooms are clean and updated. The staff are exceptional. Mrs. Hailey was very nice upon check in. Thanks to all. It was a very quiet area. They also have an indoor pool. The parking lot was well lit and spacious.

"Great place to stay."

5
13/09/2017

From the moment we arrived the customer service was exceptional. The room was perfectly clean and well appointed, also very quiet. Excellent breakfast with all usual offerings. We had been looking for a map of Kansas but to no avail, when mentioned to the owner he went out to the Chamber of Commerce and got one for us for no charge - a wonderful gesture which was gratefully appreciated. Thank you!

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Thank you for a great review. We do all we can to please our guests. We were so happy we could help you with your map. We take pride in our cleanliness and customer service. We try our best to accommodate everyone with our deluxe breakfast. We hope to see you again in the future. We are updating our rooms and would be excited for you to enjoy an update from your last visit. Again, from the entire team, thank you for the great review. AL Gandhi General Manager BEST WESTERN Parsons Inn

"Awesome Experience - Better than the big chains"

5
16/08/2017

Very nice property, friendly caring staff, room very clean and accommodating, comfortable working desk and chair, plenty of electrical outlets, nice ironing board and quality iron . I would DEFINITELY stay again.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
We would like to thank you on behalf of the entire team for your wonderful feedback. We strive hard to make our guests feel like family. We are humbled to have met your expectations and exceeded them. We hope to see you back soon. Again, thank you for your feedback.

"Good hotel for a decent price"

4
13/08/2017

The complimentary breakfast is good, the pool area is very nice. Rooms are clean. Very decent hotel for the price. Close to the center of Parsons. Staff was very helpful and check in and check out process was quick and easy.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
We are glad that your stay here was pleasant. On behalf of the entire team, we appreciate your praise. We strive hard to provide to our guests the best stay possible. Thank you for taking the time to complete the survey. We hope you will consider staying here again to give us the chance to provide you with an even better experience. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Infested with bugs"

1
03/07/2017

My room was infested with bugs - about 1 inch long, black, looked like cockroaches but the front desk said they are "water bugs." In two nights I found 10, two of which were left on the floor by the maid. Until management posts acknowledgment of the problem and explains how it has been fixed, I would stay away.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear, Thank you for completing the survey regarding your recent stay at our property. We advise guests to keep the windows closed, to keep all bugs out. Kansas summer weather naturally attracts bugs inside. We also check rooms before the guests get here and make sure nothing is amiss. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, Al Gandhi General Manager BEST WESTERN Parsons Inn

"My stay at Parsons"

5
26/06/2017

I would stay here again. The pool was nice and warm water. The breakfast could have have been better. The beds were very comfortable. Its was good deal for the price. The parking lot was clean and had plenty of lighting.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Juan R., We are glad that your stay here was pleasant. On behalf of the entire team, we appreciate your praise. We strive hard to provide to our guests the best stay possible. Thank you for taking the time to complete the survey. We hope you will consider staying here again to give us the chance to provide you with an even better experience. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"NIce Hotel"

4
03/06/2017

Nice hotel in a small town. It is not fancy but clean and comfortable as well as convenient. I would stay there again. The breakfast had good quality and variety. The desk clerk was friendly and helpful although he recommended a restaurant that was not open on Memorial Day.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear 411Charley, We are glad that your stay here was pleasant. Providing our guests with comfortable and clean rooms is a priority. As well, we feel serving our guest a hot breakfast while away from the comforts of home is important. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Hospitality and great value at their best!"

5
29/05/2017

The staff and facility were both great. Clean, safe location. Delicious and varied breakfast that was restocked frequently. A caring, competent and thoughtful team of people running the hotel. I was very, very impressed. We will be back!

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
We would like to thank you as an entire team for your wonderful feedback. We strive hard to make our guests feel like family. We are humbled to have met your expectations and exceeded them. We hope to see you back soon. Again, thank you for your feedback.

"Nice basic hotel"

4
22/02/2017

This is a nice basic hotel for those traveling to Parsons Kansas. The rooms are large and clean. The front desk staff is very friendly. You have a nice size desk to spread out and work on. Overall a great value.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Scott G. Thank you very much for such great reviews. Our Front Desk Staff strive hard to be kind, friendly and courteous. We are honored to have your complements. We would also like to thank you for taking the time to fill out a review. We use our reviews to build a stronger team to help better serve guests as yourself. We want to take the opportunity to invite you back to see the team again. Thank you so very much. AL Gandhi General Manager BEST WESTERN Parsons Inn

"Work Travel"

4
13/02/2017

Good overall experience. Great Staff - very helpful and courteous. Have to go to Parsons for business and this is where I stay. Well maintained and easy access to just about everything. I have used the meeting room on a previous occasion and it worked well for us. The breakfast is excellent with good service. Internet connection good for business use. For down time after workout or walk or computer in the evening, the TV is lacking a little but usually don't have time to watch anyway...

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Mr. David B. Thank you very much for filling out our survey. We appreciate the great feedback. We take pride in our breakfast. We try our best to please everyone. If you have any suggestions please feel free to call me. I do apologize for the cable. We will take your feedback into consideration and use it as a tool to make some adjustments. Again, thank you for taking the time to fill out our survey. AL Gandhi General Manager BEST WESTERN Parsons Inn

"Truck driver"

5
19/01/2017

This is an awesome motel. Plenty of parking for 18 wheelers. Nice, clean, what more do you want? The staff is super nice. Rooms are very spacious. Close to anything you may need or want. I will be back.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Mr. Mikemez1962 Thank you for taking the time to fill out the survey. We are very delighted you found the truck parking to your liking. We are very pleased our accommodations acceded your expectations and are going to make a return trip to see us. We look forward to seeing you again in the future and helping you with all your hospitality needs. Thank you again for taking the time to fill out our survey. AL Gandhi General Manager BEST WESTERN Parsons Inn

"noisy and rude in room next to me"

4
19/12/2016

man in room 113 should have been arrested for disorderly conduct for refusing to quieten down after being asked by the motel staff at least 3 times. He had several people in the room at the time we got in from our meeting at 9:30. I didn't say anything until 10:30 pm and didn't get him to be quite till 12:30 am.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Mr. J9687QTterryh I would like to extend my sincere apologies from the entire staff for this incident. We are implementing and executing new procedures on how to handle issues of this matter. The entire team would like for you to return and give us another chance. We would definitely offer you the experience that you did not get the last time you were here. Again, on behalf of the team I extend our apologies. Please stay with us again while you are in Parsons. AL Gandhi General Manager BEST WESTERN Parsons Inn

"Great Hotel Team"

5
10/12/2016

Appreciated the overall experience. Breakfast items were well presented and tasty. Appreciated the extra effort in serving high quality options. I will mention that the check in and checkout experiences were excellent. Emanuel was very helpful and I felt that management truly empowers their hotel team to make decisions that reflect the importance of a positive customer experience. So, thanks.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Mr. kent732016 Thank you for filling out the survey. We appreciate the feedback. We are delighted you were pleased with the breakfast. We are continuously working to please our guests with our breakfast. When you are in town again, please stay with us to see what we have added to our breakfast or upgraded. Thank you again for filling our the survey. AL Gandhi General Manager BEST WESTERN Parsons Inn

"Nice, clean hotel which has been upgraded."

5
28/10/2016

I had a recent three day stay for a family visit in Parsons. The staff are friendly and accommodating and the rooms are comfortable. Nice, clean exercise room and pool. They seem to be very busy, indicating a lot of satisfied clients. I have stayed here many times in the past and can attest to the nice upgrades.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Dear Mr. jim1049: We are glad that your stay here was pleasant. On behalf of the entire team, we appreciate your praise. We strive hard to provide to our guests the best stay possible. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Barely average"

3
24/10/2016

There are not many motel options in Parsons so this may be the best of them. The staff is very nice & efficient. Older building w updated decor. There is no elevator for the 2nd floor. The entrance consists of single handle doors separated by a few feet. They do not open automatically. Instead of loading a luggage cart once & pushing it thru automatic doors & into an elevator, I had to make repeated trips to hand carry thru the doors & up stairs. Very inconvenient. The breakfast was awful: preformed egg things that looked like hockey pucks; terrible coffee; only the cancer-causing sweeteners (no stevia or Splenda); no hot oatmeal. Breakfast lady was lovely but she had to keep apologizing as several of us asked for oatmeal or Splenda or fresh fruit. I stopped & got a pastry & banana just to have on my second morning there.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Dear Cracker1934: Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Nice clean hotel"

4
22/10/2016

Stayed here because I was doing business in Parsons the next morning. Front desk was very nice and check-in was smooth. This is a two story building withOUT an elevator, so if you have mobility issues, ask for a ground floor room. Room was clean, bed comfortable, very quiet and comfortable. Breakfast was included and consisted of the standard fare, waffles, pastries, eggs, yogurt, fruit, instant oatmeal. Located on the edge of town with lots of other options for meals. I would stay here again.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Mr. GW We are glad that your stay here was pleasant. Providing our guest with comfortable and clean rooms is a priority. As well, we feel serving our guest a hot breakfast while away from the comforts of home is important Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"????"

4
01/10/2016

The room and bathroom was very clean. Comfortable bed. The staff was friendly. The continental breakfast was good (they even had delicious coffee creamers. ????) And the whole hotel had a nice clean smell to it. ????????

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Ms. Bridgitte We are glad that your stay here was pleasant. Providing our guest with comfortable and clean rooms is a priority. As well, we feel serving our guest a hot breakfast while away from the comforts of home is important Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Worth a stay "

4
17/09/2016

Get the big tub room ! It's worth the little extra money to soak your tired traveling bones. An older hotel but very clean, the bed is comfy and the staff is friendly. The front seemed to always have coffee and candy ... Something I like after hours on the road driving a car! Thank you.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for the great compliments to our staff and Hotel, your comments are very much appreciated and important to us. We are working on updateing our rooms and hotels. we look forward to seeing you in the near future. If I can be of assistance in the future, please don't hesitate to contact me at 620 423-0303. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Friendly, helpful staff and clean"

5
16/09/2016

My main criteria for a hotel is cleanliness. The hotel and grounds were well maintained. The staff was very friendly and helpful. This was a business trip and it was conveniently located between downtown and the job.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Miss Elizabeth Thanks for great comments We are glad that your stay here was pleasant. Providing our guest with comfortable and clean rooms is a priority. As well, we feel serving our guest a hot breakfast while away from the comforts of home is important Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Nice Hotel In a Small Town"

4
09/09/2016

Stayed here to do work in the city. We had multiple rooms for me and a crew. The room was very clean and simple. Hotel staff was nice. It is definitely worth the price paid. Quiet and functional, what else could you ask for. I stay in hotels every week all over the US and I was very pleased with this one.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Mr. Matt W, We appreciate your compliments and great review. We are pleased you enjoyed your stay. Our goal is to maintain an exceptional customer service as well as our clean guest rooms. We look forward to seeing you the next time you do work for the city of Parsons. Al Gandhi General Manager BEST WESTERN Parsons Inn

"Nice Enough"

4
18/07/2016

We stayed one night. It was clean and comfortable. The staff was friendly and welcoming. The only complaint is that breakfast was disorganized, but the attendant was working as hard as she could to keep the breakfast stocked. She could have used some assistance. We would stay again.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Our guest are of up most importance to us. Thank you for the great compliments to our staff and Hotel, your comments are very much appreciated and important to us. We take pride in the breakfast we offer our guest and we always strive to keep the hotel up to date. We look forward to seeing you in the near future. Thank you, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Best place in Parsons"

4
12/07/2016

So, this is probably the best hotel you can find in this town. It's small, no elevator to the second floor and humidity seems to be an issue. But the people here are very friendly and helpful. Everything looks clean and the breakfast is tasty and plentiful. Rooms are average size, beds are comfortable but I dislike having the sink area separate from the bathroom.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
We are glad your stay here was pleasant. Providing our guests with a comfortable and clean room is a priority for us. As well, we feel that serving our guests a hot breakfast while they are away from the comfort of their home is important. We do not have an elevator, however, always try to give rooms downstairs upon request. We are currently working to fix the humidity problem. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Al Gandhi General Manager Best Western Parsons Inn

"great room"

5
06/07/2016

great room for the money, able to park my motorcycle under the entryway, the clerk gave us a downstairs room because they don't have an elevator. fair breakfast, nothing special. very friendly at checkout they care for their clients

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for your Positive review. We are pleased to hear you enjoyed your stay here. Our goal is to make sure all of our guest feel comfortable and welcomed. We look forward to seeing you again when you are in the Parsons area. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Great hotel"

5
06/07/2016

The hotel was very clean, the staff went to check room before we entered to make sure it was right for us. I was very impressed with the staff and the facility. I would stay here again. They even applied air freshener in the room while we were parking.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for staying with us, and we are delighted that you enjoyed your stay. Our staff finds great joy in helping our guests to experience a comfortable and clean atmosphere. We look forward to seeing you next time you come through Parsons. If I can be of assistance in the future, please don't hesitate to contact me at 620 423-0303. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Passing Through"

3
05/07/2016

We walked in and were lucky enough (so we thought) to get a room, only with one bed rather than the two requested. Service was friendly and helpful. However, after finding two waterbugs, hubby delivered the remains to the front desk and we were offered a different room. That was strange given that they said the room we were given was the only one not reserved. We opted not to move thinking the problem resolved. Shower and bed were clean, and while laying there, saw two more water bugs on the ceiling which hubby promptly swatted and we had no more problems. Breakfast was average. Then there was a problem with the billing, but a phone call got that rectified the next day.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We will be updating our fitness equipment shortly. I am sorry but we have extremely hot weather we have been trying very hard to solve the problem with weather bugs. we have pest control comeing every two weeks. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Family Trip"

2
15/06/2016

We rented a 1 bedroom with two queen size beds. The bedroom had an order like wet carpet that didn't go away. We coming home from our trip, The family (Son, Wife and I) started itching. We are covered with bed bites!

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Dear Thank you for completing the survey regarding your recent stay at our property. When the guest came for check out and complain we had checked the room if the carpet was wet or any kinds of bugs in the room. we had not found anything. SORRY On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"birthday party"

5
04/06/2016

i had my birthday there and trust me i will go back numerous times for the pool, comfy beds and the delicious breakfast bar i kinda wish there was more choices but its perfect for parties, graduations or the occasional weddings

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for the great compliments to our staff and Hotel, your comments are very much appreciated and important to us. We make our guest feel like home away from home, that is why take care of our morning Breakfast very well. We look forward to seeing you in the near future. If I can be of assistance in the future, please don't hesitate to contact me at 620 423-0303. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"worst stay ever"

1
03/06/2016

when finally changed room just to get a working shower noticed it was nicer than what we slept in wish could of got this room first maybe would of had a better experience but I will never know cause I will never stay here again even if it was free!!!

"Quick Business Trip"

4
17/05/2016

There are a limited number of hotel choices in Parsons. Thankfully this one fit what I needed. It is clean ( my number 1 requirement). It was comfortable and the front desk was very helpful. I would stay here again.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Our guest are of up most importance to us. Thank you for the great compliments to our staff and Hotel, your comments are very much appreciated and important to us. We take pride in the breakfast we offer our guest and we always strive to keep the hotel up to date. We look forward to seeing you in the near future. Thank you, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Average Hotel, Poor Breakfast, Friendly staff"

3
08/05/2016

You don't have too many options in that area. Its not a bad motel/hotel to stay at, but don't expect a Quality inn type experience. Breakfast was cold, parking was scarce. Remote didn't work either. So it was difficult. The sink is outside the bathroom (some people have a problem with it).

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Dear Jeswin Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"College visit"

5
02/05/2016

I usually try to support local supporters of the College/High School Booster members. I did not see this hotel as a booster member. The hotel is the farthest from the College. I would recommend this hotel because it is clean, employees are very nice and understanding. Upon arrival the front desk was watching the KC game.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
We are glad that your stay here was pleasant. Providing our guest with comfortable and clean rooms is a priority. As well, we feel serving our guest a hot breakfast while away from the comforts of home is important Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Nice Place"

4
25/04/2016

Nice hotel and fairly new. Staff was exceptionally helpful. I was tired and struggling to get in the doors with the cart and the receptionist was there in a flash to help me. Beds and showers were very good. Breakfast was normal for BW--palatable. Will stay there again.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for your review. We are pleased to hear you enjoyed your stay here. Our goal is to make sure all of our guest feel comfortable and welcomed. We feel serving our guest a hot breakfast while away from the comforts of home is important and we hope you will find something you like the next time you stay with us. We look forward to seeing you again when you are in the Parsons area. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Parsons Best Western"

3
25/04/2016

Do not stay here if you like to exercise while on business. The hotel is average quality. Rooms were clean but internet had some slowness. There is gas and fast food near by. The hotel is on the edge of town and far enough away from the road to be quiet. The breakfast is mediocre at best. The boiled eggs, biscuits and gravy are good but the fruit and other eggs are poor quality.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We will be updating our fitness equipment shortly. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"BEST Western!"

5
15/04/2016

Very nice room with exceptional staff! Kellie, in particular, went above and beyond. I called in twice beforehand and she was helpful and friendly both times. One time when I was coming in, she was even cleaning the rooms. She definitely deserves a raise!

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for your review. We are pleased to hear you enjoyed your stay here. Our goal is to make sure all of our guest feel comfortable and welcomed. We look forward to seeing you again when you are in the Parsons area. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Consistent comfort"

4
30/03/2016

Staff is extremely friendly and welcoming each time I come around for business. Really never had any problems during any stay over the past 4 years. I'm giving it high marks for a hotel in this (priced) category.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Miss Linda Thank you for your good positive comments. Our management and staff work hard to make our guest feel comfortable and enjoy their stay. We look forward to seeing you again when you are here in Parsons. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Nice place to stay"

5
21/03/2016

The staff was very friendly. The hot breakfast good. Most hotels the biscuits are hard and dry but here they were very soft and fresh. Very good gravy and potatoes. Room was clean and a comfortable bed. Great job Thanks

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for the great compliments to our staff and Hotel, your comments are very much appreciated and important to us. We make our guest feel like home away from home, that is why take care of our morning Breakfast very well. We look forward to seeing you in the near future. If I can be of assistance in the future, please don't hesitate to contact me at 620 423-0303. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Bday party"

5
22/02/2016

I loved it since i had my bday there and i plan on coming back this sunday for a second time the only problem was i lost my $1 in the vending machine but no big deal. I love the breakfast it would be great if there was more variety like donuts, pancakes and omeletes

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
We are glad that your stay here was pleasant. Providing our guest with comfortable and clean rooms is a priority. As well, we feel serving our guest a hot breakfast while away from the comforts of home is important Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Best Western - Parsons"

5
22/02/2016

We have stayed here before, and the price, quality, and convenience brought us back again. The comfortable room, reasonable price, and great breakfast are all reasons for our return. The staff is friendly and courteous as well. We will be back!

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for staying with us, and we are delighted that you enjoyed your stay. Our staff finds great joy in helping our guests to experience a comfortable and clean atmosphere.We serve Deluxe Breakfast that guest will enjoy during there stay. We look forward to seeing you next time you come through Parsons. If I can be of assistance in the future, please don't hesitate to contact me at 620 423-0303. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Great Place To Stay"

5
22/02/2016

The bed is amazingly comfortable, the staff is courteous and helpful. The price is great as well. We also enjoy the breakfast. as well. The selection is good, and fresh. The coffee service is good. This location is convenient to the college and other local services. We will definitely stay here again.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Our guest are of up most importance to us. Thank you for the great compliments to our staff and Hotel,We get lots of compliments about our beds, your comments are very much appreciated and important to us. We take pride in the breakfast we offer our guest and we always strive to keep the hotel up to date. We look forward to seeing you in the near future. Thank you, AL Gandhi General Manager BEST WESTERN Parsons Inn

"A great stay"

4
21/02/2016

I enjoyed a very pleasant stay. The room was large and clean with good outlets and surface spaces. I also enjoyed the chair and ottoman. The staff warned me that a large group of high school kids were checking in and breakfast would be very busy early. I appreciated the warning. The breakfast was wonderful even after all the kids were done. The only thing I can complain about would be the sheets were very worn. For such a lovely hotel I would think they could have nicer sheets.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for your great comments. Our management and staff work hard to make our guest feel comfortable and enjoy their stay. We make sure that our Breakfast is filled we have Breakfast attendant she checks everything. We all look for ward to seeing you when you are here in Parsons. Thanks again!! Thank you again for taking the time to complete the survey. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Great Hotel"

5
27/01/2016

Great hotel for the price. Best breakfast I have had in a hotel in a while. I would highly recommend this hotel and will definitely stay here in the future. I will also search for Best Western hotels in other towns that I stay, in the future.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for your great comments. Our management and staff work hard to make our guest feel comfortable and enjoy their stay. We make sure that our Breakfast is filled we have Breakfast attendant she checks everything. We all look for ward to seeing you when you are here in Parsons. Thanks again!! Thank you again for taking the time to complete the survey. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"my stay at Best Western"

4
26/01/2016

Nice Inn Lobby & Pool area were clean & staff was friendly and helpful. Room was very comfortable with microwave and small refrigerator. And i know this is subjective - Bed and pillows were outstanding. Small but adequate fitness center, TV, stepper, treadmill and bike machines.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for your review. We are pleased to hear you enjoyed your stay here.we had recently renovated lobby we hear lot about nice lobby. Our goal is to make sure all of our guest feel comfortable and welcomed.We get lots of compliments about our beds and pillows.thanks for liking us. We look forward to seeing you again when you are in the Parsons area. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Best Western Parsons Inn"

5
14/12/2015

I enjoyed my experience/stay at this hotel. The lobby looks awesome; the landscaping is beautiful; the lighting was more than significant and interesting. The room was clean, the bed was most comfortable. I would recommend this hotel.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for your review. We are pleased to hear you enjoyed your stay here. Our goal is to make sure all of our guest feel comfortable and welcomed. We look forward to seeing you again when you are in the Parsons area. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Best Hotel in Parsons"

4
29/10/2015

The other hotel's in Parson cannot compare to the quality of this Best Western. Lots of amenities and the hotel staff is very friendly. The breakfast was very good and they have flavored water on hand at all times as well as Coffee. Fitness center could use some work though.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for the compliment to our staff and premises. We appreciate you staying with us and are very happy that you enjoyed your stay. We apologize for any inconvenience our fitness room gave you, but would like to let you know that we will be updating our fitness equipment in the near future. Once again, thank you for staying with us, and we hope to see you again! If I can be of assistance in the future, please don't hesitate to contact me at 620 423-0303. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Parsons Business Trip"

5
29/10/2015

Clean, Quiet and comfortable location to stay in Parsons, KS. I have stayed at this locations several times over the years and always find the staff helpful and the breakfast a good way to start the day.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for staying with us, and we are happy that you have chosen to stay with us multiple times! We do our very best to provide a clean, comfortable room for you, and try to give several options with our breakfast. We hope to see you on your next visit to Parsons! If I can be of assistance in the future, please don't hesitate to contact me at 620 423-0303. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Great Hotel!!"

5
28/10/2015

Everyone was friendly and was ready to help with anything we needed. The pool was nice it gave our kids something to do at night. The food was good. The cleaning ladies did an awesome job of restocking our items we need and with towels since we are a family of 5 they where very helpful.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for staying with us, and we are delighted that you enjoyed your stay. Our staff finds great joy in helping our guests to experience a comfortable and clean atmosphere. We look forward to seeing you next time you come through Parsons. If I can be of assistance in the future, please don't hesitate to contact me at 620 423-0303. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Great management ..."

5
14/10/2015

Heading home to CO, my husband and I had a long day of driving & were very tired & in need of a hotel room at 11pm. We drove to this hotel praying they had a room available. We were kindly greeted by a great staff of women working the night shift. We had a dog and they greeted her as well! Really nice room, very clean, great breakfast (they even brought out more eggs when I asked for them). I would stay here again if ever passing through...highly recommend.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for your great comments. Our management and staff work hard to make our guest feel comfortable and enjoy their stay. We make sure that our Breakfast is filled we have Breakfast attendant she checks everything. We all look for ward to seeing you when you are here in Parsons. Thanks again!! Thank you again for taking the time to complete the survey. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Nice place to stay in Parsons"

4
12/10/2015

We arrived prior to the advertised check in time to a sign stating "No Vacancy." I checked at the front desk and found our two reserved rooms were waiting for us, however, there was a mix up with our special request for two first floor rooms due to traveling with our elderly mother and her room was on the second floor with no elevator. We worked around that issue and found it to be a very nice motel and squeaky clean. We were impressed with the "smooth" TV remotes in a stand stating they had been sanitized. Throughout our brief stay the staff and manager were overly accommodating and the breakfast was delicious. We would stay here again.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for the great compliments to our staff and Hotel, your comments are very much appreciated and important to us. We look forward to seeing you in the near future. If I can be of assistance in the future, please don't hesitate to contact me at 620 423-0303. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"High School Reunion"

5
07/10/2015

The front desk bent over backwards to book us a room! Very good breakfast! Need to rent a car, to get around! Have a indoor swimming pool, warm water! Coffee in lobby, with cookies & pretzels to eat! Has washer and dryers, $1.50 for each! The Parsons Musium & railroad, a must see!

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for your review. We are very pleased to hear you enjoyed your stay here. Our goal is to make sure all of our guest feel comfortable and welcomed. We look forward to seeing you again when you are in the Parsons area. Thank you again for taking the time to complete the survey. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"The Nose Knows"

2
21/09/2015

We booked the Best Western in Parsons on our recent visit to a nearby town in Kansas based on Best Western's reputation and our past experience at other Best Western locations. Upon arrival, the "damp" smell in our room was quite noticeable. We reported this to hotel staff and were shown at least 6 other rooms on the ground floor but all had either the same damp, musty smell or an even worse smell, even stale cigarette smoke in a non-smoking room. There is no elevator in this hotel so we chose not to look at 2nd floor options. Staff offered to spray the room with a room deodorizer which really didn't do much. But, the smell was less noticeable if you stayed in the room. Another nuisance was that the toilet was not seated properly and "rocked". Otherwise, the bed was comfortable and appeared to be clean. We stayed the one night but I cannot recommend this hotel because of the odors.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
We apologize for the inconvenience during your stay. The weekend you are referring to we had recently had a severe storm in our town causing many of our air conditioners to flood and leak. This did cause dampness throughout the hotel and it caused a musty smell in some of our rooms. We have been diligently replacing and fixing the air conditioners that had a leaked. We have also been deep cleaning the rooms and carpets to remedy the musty smell. We apologize for the toilet issue and have had our maintenance man fix the problem. We try to keep our facility up to date and we attempt to address any problems our facility may have. Thank you for taking the time to comment so that we can address your concerns. In the future we hope you reconsider and stay with us again as we have addressed your concerns. Thank you, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Very Pleasant in Parsons, KS"

5
13/09/2015

This hotel has the friendliest staff and is super clean. I thought it was very recently built as everything was so well maintained but found out it had been there about 10 years. We were very well taken care of, enjoyed a huge variety of items at breakfast and the heated swimming pool. We will stay at this Best Western again.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Our guest are of up most importance to us. Thank you for the great compliments to our staff and Hotel, your comments are very much appreciated and important to us. We take pride in the breakfast we offer our guest and we always strive to keep the hotel up to date. We look forward to seeing you in the near future. Thank you, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Well Worth the Price."

5
09/09/2015

The hotel was very clean and I really appreciated the remodeled lobby and breakfast room. They included a FULL breakfast with a nice selection. Unlike other places that say breakfast and it turns out to be rolls and juice. We have stayed here several times in the past and have never been disappointed. There were several family members and friends at the hotel for a wedding weekend including the bride and groom. I had no complaints.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for your Positive review. We are pleased to hear you enjoyed your stay here. Our goal is to make sure all of our guest feel comfortable and welcomed. We look forward to seeing you again when you are in the Parsons area. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Best Western in Parsons, KS - EXCELLENT"

5
21/08/2015

The room was clean and free of odor. The staff was pleasant and helpful. Even though I didn't get a chance to use them, they have a pool and a fitness center which appeared clean and well kept. I would recommend this Best Western to anyone traveling to or through Parsons, KS.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for the great compliments to our staff and Hotel, your comments are very much appreciated and important to us. We look forward to seeing you in the near future. If I can be of assistance in the future, please don't hesitate to contact me at 620 423-0303. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

"Great Value"

4
20/08/2015

Hotel is clean and staff was friendly and helpful. Breakfast had many options including bagels, eggs, and bacon for a sandwich. Would definitely stay here again. Recommend to anyone visiting the area.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for your good positive comments. Our management and staff work hard to make our guest feel comfortable and enjoy their stay. We look forward to seeing you again when you are here in Parsons. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn