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Best Western Plus Hotel High Country Inn, Ogden

1335 W 1200 S, 84404-5417, Ogden, United States - See on a map
Best Western Plus High Country Inn - We look forward to your visit! The Best Western Plus High Country Inn is ideally located in the center of Ogden. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Nestled beneath the quiet beauty of the Wasatch Mountains, this charming Ogden hotel offers it all: convenience, comfort, excitement and relaxation. Looking for action and adventure? With two major ski resorts, Powder Mountain and Snow Basin nearby, as well as hiking and great fishing within three miles from the Best Western Plus High Country Inn, adventure is everywhere to be found. The Ogden Marathon is also near this Utah hotel. Families will love the excitement of the nearby Lagoon Amusement Park and the experience of visiting Ogden Eccles Dinosaur Park. In town to visit students or faculty? Weber State University is only five miles away. Retail therapy is nearby at Newgate Shopping Mall and a delicious meal can be found on the premises at the award-winning Jeremiahs Restaurant. Enjoy all the attractions of Salt Lake City too, as it is less than an hour away. Those traveling on business will be near IRS, Kimberly Clark, Parker Hannifin, Autoliv, Business Depot Ogden, Golden Spike Events Center and Hill Air Force Base. Looking to host a meeting in Ogden? Our property offers spacious meeting rooms that will allow for productive sessions for up to 150 attendees. Feel right at home in the spacious, cozy rooms at this Ogden hotel. All the rooms offer cable satellite television with HBO® and in-room movies, free Wi-Fi access, refrigerator, single serve coffee maker, room service and much more. This pet-friendly Ogden hotel also offers walking trails and a pet area. Relax in the sparkling year round indoor pool. Get even more value out of your stay at this Ogden, UT hotel with access to an exercise facility, guest laundry, dry cleaning, a 24-hour front desk and free parking. For a stay at a hotel in Ogden with access to area attractions, abundant amenities and friendly staff, make a reservation at the Best Western Plus High Country Inn today. Please excuse our dust as we add on to and improve our property. Pet friendly!

Best Western Plus

Hotel High Country Inn




Hotel advantages

  • Restaurant
  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
Travelers Choice 2021
Travelers_Choice 2020
based on 940 guest reviews
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Sleep Quality

"Pluses and minuses"

Curious541541, Vashon, Washington 02/05/2022

We were on 2nd floor front. Traffic noise from street was horrible! Soft bed. Bed was made up weird. All 4 sides tucked in. Bottom sheet, scratchy light blanket, top sheet, comforter. I was told this was intentional. We removed the light blanket. Only electric plug was used by clock on one side. Tinny bathroom. Big fridge! Good breakfast! Nice furnature! So pluses and minuses. Jeremiah's restaurant next door was fine for dinner.

Jennifer McBride, General Manager at Best Western Plus High Country Inn, responded to this review
I appreciate you sharing the things that you enjoyed and the areas that could use improvement from your stay. This feedback is great in helping us evaluate what we do and offer and how we can do better. I will pass this information on and make it a discussion as we continuously try to improve what we offer. We would love for you to choose to stay with us again the next time you are in the area. Thank you again.

"Medical stay"

Bill P, Kemmerer 28/04/2022

A little pricey compared to other Best Westerns . The breakfast selection was not complete due to me co ing in at 8:30 and they wanted everyone out before 9. The desk staff was very friendly and employees on the grounds were very helpful

Jennifer McBride, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for taking the time to let us know about your stay. You feedback about our breakfast is especially helpful, and I will pass it on to make sure our breakfast staff does better in staying fully stocked and available to our guests. We are glad that you enjoyed our ground and staff and would love to have the opportunity to have you as our guests again.

"Best Western Ogden"

User 23/04/2022

Excellent stay! Beautiful place. We loved the Zen Gardens and Koi ponds. Had a nice walk through the gardens after Dinner. We wished we got there earlier to enjoy relaxing at one of the many seating areas with fireplaces. As this was early spring I imagine they would be more beautiful later. Check in and our was easy. REALLY Great people at the desk . Thanks Josh!

Jennifer McBride, General Manager at Best Western Plus High Country Inn, responded to this review
We are so glad you enjoyed your stay and the Josh's service. We loved having you and hope you will come stay with us again soon!

"Best motel ever - very quiet"

Cliff-on-Puget-Sound, Seattle 21/04/2022

Very warm greeting at the front desk, in a lodge-like room with a lit fireplace. It's a beautiful facility. Our room was the quietest ever, despite being in a busy location in Ogden. There's a berm that keeps out traffic noise. I'm giving it a high rating despite the disappointingly cold breakfast (cold eggs, sausage and bacon.) In the future, I would appreciate it if Best Western (and all motels) installed safety bars in the shower stall.

Jennifer McBride, General Manager at Best Western Plus High Country Inn, responded to this review
We are so glad that you enjoyed your stay and appreciate your feedback on installing safety bars in more than just our accessible rooms. That is a great suggestion. I will also pass on your breakfast feedback as well. We loved having you stay with us and hope to see you again in the future. Thank you!

"Don't stay here"

User 14/04/2022

This is the worst BW we have stayed in. Service was acceptable but the room we had was very outdated and probably pet friendly which wasn't disclosed at time of booking. Bed was uncomfortable. Carpets were tattered and furniture was chipped.

Jennifer McBride, General Manager at Best Western Plus High Country Inn, responded to this review
I am so sorry to hear that your stay was less than what you should be entitled to expect. I ask my staff to give excellent service and provide clean and well maintained rooms. It appears we failed here and both counts. I am using your feedback to pass on to those department managers and make sure we better train and do better. Thank you for sharing this with us so we can improve. I would love to have you give us another change to show you the type of property we want to be. If you contact me directly I would be happy to get that set up for you. Thank you again

"beautiful hotel with people friendly staff,"

User 10/04/2022

One of the prettiest hotels i've stayed in. The front desk staff was very friendly and helpful. Nice restaurant on the property. Room was comfortable and well appointed (fridge and micro).I slept well and enjoyed staying here very much.

"Best western in Logan or ones that are related"

User 03/04/2022

Best Western Is the best! The prices are very. The rewards are good! Service is good. Good Breakfast. Overall fun place to get away for a few days or just for a night out. Lots of locations If they could make the rewards more user-friendly that would all most make it perfect to stay.

"Great accommodations."

delongnm, Anacortes, Washington 29/03/2022

Friendly. Laminate floor in dog rooms. Great fenced dog area. Beautiful property- check out the ponds and koi fish in the back of the hotel. Roomy. Comfortable beds. Restaurant on site was very convenient for take out. Free breakfast buffet better than average.

"Great stay"

User 26/03/2022

The hotel staff was amazing, and our room was very clean. Our kids enjoyed the pool each night. The waterfalls and koi ponds in the back was wonderful also. The hot breakfast was great. The beds were very comfortable, not too hard but not too soft where you feel like you will roll into person that you are sleeping with.

"Home away from home"

User 25/03/2022

Front desk employees are always very friendly and make you feel welcome. Great assortment of snacks, supplies and souvenirs available in the front lobby. Rooms are clean and spacious. Beautiful pond area in the back to walk around and feed Koi fish.

"Nice stay!"

hlfarm, Waynesboro, Pennsylvania 09/03/2022

Clean room, comfy bed. Nice breakfast selections. The lobby decor reflects the "High Country" feel. Lobby fireplace massive. Older section has rooms opening to the outside. New section has all rooms inside. If stay in new section, you do not have to walk outside to get to the pool/hot tub area.

"Great stay"

X5126JXnancys, Sturgis, South Dakota 24/02/2022

Staff was friendly and helpful, rooms were clean and comfortable, breakfast had a great selection, also fresh fruit. Restaurant next door, close to interstate without the noise, and ski slopes just 18 miles away.

"Now this is a “Plus”"

JoeOB, Denver, Colorado 14/02/2022

What an excellent stay. All the staff we met during our stay where outstanding. When I think of Best Western “Plus” in the future this is the place I will be using to compare it to. Excellent lobby and reception, good sized rooms, room clean and stocked with plenty of towels, soap and coffee, excellent breakfast, separate dog park for large and small dogs, a garden with walking paths, waterfalls, ponds and fire pits, a restaurants you can walk over to, gas station across the street, plenty of parking and space even if you are towing or driving big rig, easy access to Interstate. We will be staying here again.

"Great place to stay! The best dog park I've ever seen at a hotel!"

Karen5495z, Great Falls, Montana 01/02/2022

Great place to stay, we had an issue with a leaking toilet but it was fixed very promptly. We have dogs and this hotel had a great dog park that I've never seen at any other hotel that I've ever stayed at. In back of the hotel were beautiful ponds and waterfalls and a nice walking trail. Would definitely recommend this hotel!!

"Good Location for skiing, nice new building in the back"

Vacation19426873781, Bellingham, Washington 31/01/2022

We enjoyed our stay here because it was quiet, and it was close to Powder Mountain and Snow Basin. Having a hot tub after skiing was a welcome amenity. Due to Covid there is no room service however we could restock our room by contacting the front desk. We also enjoyed the included breakfast.

"Fabulous Staff"

Kendra M, Henderson, Nevada 08/01/2022

We loved our stay here! There was a dog next to our room that wasn't adjusting well and kept barking. I went to the front desk to ask if we could move rooms since my toddler was struggling with falling asleep due to the noise. Jessika and the gentleman working the desk assured us that it was no problem at all and immediately assigned us to another room. The beds are also comfortable, the rooms are spacious and clean, the breakfast is great, and all the employees we encountered were fabulous. I highly recommend this hotel!

Jennifer McBride, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for letting us know about your stay with us. We are so glad that we were able to get you switched into a room that was better situated to giving you a restful stay. Thank you for passing on the compliments of the service of our staff as well. We loved having you stay with us and would love to have you back in the future. Thank you!

"Clean, comfy,nicely updated, pet welcoming"

User 21/12/2021

Chose this because of good Pet reviews in #BringFido. Clean. Larger review on Yelp. Quick overnight stay. Clean comfy, extremely nice and accommodating staff. Micro and fridge in room. Good breakfast choices. Good night sleep. Property is huge! Snowy but lots to explore outside with 2 dog parks separated by size. Off leash park.

Jennifer McBride, General Manager at Best Western Plus High Country Inn, responded to this review
We are so glad you enjoyed your stay and we appreciate you sharing what you loved about our hotel. We love our guests and we hope we will get to have you stay with us again in the future!

"Pet and people friendly"

slehr304, Camas, Washington 28/11/2021

Our stay was excellent. The room is very nicely appointed, good space, very good condition. The dog park is absolutely best we've ever had at a hotel. Divided for large and small animals is brilliant. Our only disappointment was the shower was luke warm on the hottest setting. However we'd still stay again in a heart beat.

Jennifer McBride, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you so much for letting us know that you enjoyed your stay. We love that you loved the things that we think helps set us apart. Thank you for letting us know about your shower temperatures. We will have that looked at and appreciate your sharing this as it helps us to be better. We hope we see you again soon!

"Room was rough, but good experience overall"

steveman2015, Firestone, Colorado 31/10/2021

We really enjoyed being able to stretch our legs after a full day of driving by walking around the beautiful gardens out back. It was a nice treat! The ladies at the hotel desk were very nice and friendly.the dinner was good and cheesecake after was amazing! That said, the room needed quite a bit of TLC and we wouldn't take a shower in the hotel room's bathroom!

Jennifer McBride, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for letting us know about your stay with us! We are so glad you found a lot to love and also really appreciate your feedback on your room. We will use this information to look at your room and repair and train better so that next time (we hope there is a next time!) you will have a great stay with the food and the grounds AND the room. Thank you again!

"One of the Best Best Westerns"

Richard K, Yakima, Washington 30/10/2021

Because of the rewards program, we stay at Best Westerns whenever we can. This particular one ranks as one of the best that we have stayed at. The rooms were large, clean and well appointed. The breakfast room was nice and the breakfast was standard Best Western, nicely done and more than enough food, but nothing fancy. The nice part of this hotel is the landscaped walking path they have behind the hotel. Beautifully done. Also the restaurant that shares the parking lot was very convenient and the food was good. Will definitely stay here again.

Jennifer McBride, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you so much for letting us know how much you enjoyed your stay. We love our property and strive to always provide great experiences here for our guests. We can't wait to have you next time!

"Great stay and helpful staff"

User 27/10/2021

Our stay at the BW High County Inn was among the best experiences that we've had at a BW. The room was very clean and beautifully decorated. The same can be said of the entire property. We were in a ground floor room, the inn was full, but we had no noise issues. The staff that checked us in, Josh and Jessica, did a great job checking us in fast, of making us feel welcome, and making the process fun. In the morning Tara checked us out quickly and was very helpful with local questions that we had. Someone knows how to hire employees with great customer service skills!

Jennifer McBride, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for sharing how much you loved your stay with us! We are so glad you loved our property and our service. This is the experience we hope to provide all guests and we hope you will come back again and see us soon!

"Exceeded expectations"

travellingfamily98, Vancouver, Canada 23/10/2021

I booked this room as a road trip overnight stay. But I was so surprised that it was so much more with beautiful grounds, enclosed dog park, waterfalls and koi pond. The best part was Josh at the front desk! He bends over backwards in his service of others. I wish I could hire Josh!

Jennifer McBride, General Manager at Best Western Plus High Country Inn, responded to this review
We are so glad we exceeded your expectations! We love our property and love sharing it with our guests! Thank you for highlighting that things that you loved and for letting us know how much you appreciated Josh's service. We are lucky to have a great staff and will pass on your compliments to him. Thanks again and please come see us again soon!

"Very Friendly front desk/Dirty Room"

AVF777, Vancouver, United States 14/10/2021

The front desk was very friendly. We drove 11 hour and arrived at 11:30 pm, very tired. our first time staying at a Best Western. Upon entering our room it was not cleaned at all, bed unmade, trash laying around and towels on the floor. In all my husband and I travels around the world and in the US we have never entered any of our accommodation dirty and uncleaned. After returning to the front desk, Josh was very apologetic and accommodating us in the new building, king suite room. It was very clean. turning down the bedding there were stains on the sheets of which I took pictures and paint chipped off the wall by the night stand. and a gallon of water in the night stand below cupboard. It appears house keeping is not doing their job very well. Josh went the extra mile to make sure our kids room was cleaned as they drove 11 hour and were arriving an hour later. He also gave us two complementary Gatorade drinks. Thank you Josh! Continental Breakfast in the morning was nice.

Jennifer McBride, General Manager at Best Western Plus High Country Inn, responded to this review
Wow, thank you for letting us know that this happened so that we can make sure it never happens again. Our rooms should be ready and perfect for each guest when they arrive and I am sorry that you had two instances where we did not meet that standard. I appreciate you sharing this so we can improve, feedback helps us to be better. I am so glad that Josh was able to make an unfortunate situation better and I hope you will give us another chance to provide you a great room along with that great service. Thank you again

"Very friendly front desk staff"

mariellad121, Las Vegas, Nevada 11/10/2021

We stranded in Ogden because our car broke down, and at very happy with the friendly and accommodating staff at the Best Western. We had issues with getting a rental car to continue our journey, and the prognosis of whether we would be able to check out in time changed a few times, but the staff were very accommodating and allowed us to check out late without any fees. Overall the staff was very friendly and helpful, so we would gladly return.

Jennifer McBride, General Manager at Best Western Plus High Country Inn, responded to this review
Being stranded is not the most fun reason to have to stay at a hotel but I am glad that we could help make that experience better by providing a great place for you to stay with friendly staff. We hope you will come visit us on purpose in the future. Thank you!

"iRepeat Performance"

retiredn, Tucson, Arizona 05/10/2021

Easy check-in, had info on file. Gave us same room as before, overlooking the garden on the first floor in the new building. Knew to turn off noicy HVAC, Forgot about the extended bed frame below the mattress so bashed leg again!! No hair dryer, front desk brought one but it was inop!! Standard breakfast with make your own waffles.

Jennifer McBride, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for choosing to stay with us again and thank you for letting us know about the issues you had, one a second time, so that we can look at improving the guest experience. We love our guests and we hope to see you for a three-peat!

"Someone isn't paying attention to details. "

RobboCop1972, Yelm, Washington 03/10/2021

I stayed here on 10/3 in room 163 and was looking forward to it, we've been here in the past and had a generally good time. This time not so much. The cable kept skipping and freezing... Ok, I'll blame that on the cable company and not the hotel. There was a wet, dirty towel hanging on the back of the bathroom door left by a previous guest. Gross, but mistakes happen... Though I've never seen that before. No hot water. Lukewarm at best. Now that's unacceptable. We may think twice about staying here again.

Jennifer McBride, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you so much for letting us know about your stay with us. While I can agree that mistakes happen and some things are out of our control, this is not the experience we want our guests to have. Thank you for sharing this so that we can take it, investigate, and improve. We would love for you to consider staying with us again so that you can have the experience you should expect and we should provide.

"Mixed experience."

HsuzyQ, Tucson, Arizona 30/09/2021

I had read all the great reviews so was expecting a special motel. However, I was disappointed. Maybe some of the rooms have been renovated, but ours was not. It was dated and dark. The room had a hole in the wall where the door had hit it numerous times. The sink was clogged. The grounds were extensive and would be enjoyable during warm weather. The staff was very pleasant. Full hot breakfast. So, a mixed experience which was probably not worth the price.

Jennifer McBride, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for letting us know about your experience during your stay with us. I am sorry that your stay did not live up to the reviews. I appreciate you letting us know about your room so that, as we continue to renovate and renew, we can better target the order of rooms that receive those updates. We would love for you to come back and have the special experience we aim to give all our guests. Thank you again for choosing to stay with us and helping us to improve

"High country inn. Alpen glow inn Ogden"

User 17/09/2021

Beautiful inn near a mountain that reflects light and seemingly glows near sundown. The outdoor park/garden landscaping is nice. The dog park is is divided in 2 sideds one each for smaller and larger dogs. The inn is tastefully decorated in western motifs. You know you are in the American West! A good restaurant is on site. If you like burgers, Don't miss theirs. Various seating areas. A designated smokers area. Hypo allergenic rooms as well as dog friendly rooms available. Excellent breakfast

Jennifer McBride, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you so much for choosing to stay with us. We are so glad to see you also loved so many of the things that we love about our property. We love our guests and value your feedback. We hope to see you again to enjoy a burger with a great view again soon!

"Very Comfortable Hotel"

Jim B, Grapeview, Washington 12/09/2021

We enjoyed our stay here for one night as we passed through the area. It is an older hotel that has been completely renovated and added onto. Our check in with Josh was great. He was enthusiastic and very proud of the property. Our room was in the older section but had been completely remodeled and felt very up to date. It was comfortable and clean. Out back is a beautiful little park area with paths, a waterfall and ponds. They created this area with a raised berm for privacy to separate it from railroad tracks which was ingenious. The breakfast was above average, with several hot food items.

Jennifer McBride, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for taking the time to review your stay with us! We are so glad you enjoyed it from the room to the service to the grounds to the breakfast. We love our guests and want them to feel welcome always. We hope to see you again in the future! Thank you again!

"would of been higher rating except so many problems"

peterpanjaffray, Anacortes, Washington 06/09/2021

Thos motel has a beautiful setting and nice lobby. Tho we checked in and they were busy. Had to go back and get the key bc the front desk clerk didnt give it to us. Then we entered r room that had other peoples suitcases in it. They were sold out that night. so they eneded up giving us a handi capped room. Minor adjustments but not the room i was suppose to get. to be fair it was a covid issue with staff. hoping they get it worked out. the manager was fair and gave us some compensation i will say.

Jennifer McBride, General Manager at Best Western Plus High Country Inn, responded to this review
We love feedback from our guests and appreciate yours about your experience. I apologize that the check in process was not as we would have liked and will use this for training so we can improve and try to ensure that these issues don't happen for others in the future. We hope you will consider staying with us again and give us the chance to give you a great stay along with a great location. Thank you!

"Best Western Plus High Country Inn"

Jan M, Geneva, Illinois 02/09/2021

In Ogden for the night. This is the best Best Western hotel we've every staying at. Beautiful grounds behind the buildings and a good sized dog park. Breakfast was a complete buffet and very clean. Staff was exceptional.

Jennifer McBride, General Manager at Best Western Plus High Country Inn, responded to this review
We are so glad you enjoyed your stay and want to thank you for choosing to stay with us, and to take the time to share your experience. We love giving our guests great stays and we hope to see you again the next time your travels take you our way!

"Helpful, cheerful service"

Tour56559117855, Seattle, Washington 22/08/2021

Josh and his associate were wonderful in getting us settled. The main reason we picked this property was because of the ev charger on premises and because they take dogs. I had noted that in my reservation and they were all set for us. They gave us a room part way between the dog parks and the charger. When we got there a nonEV Jeep was in the charging spot. Josh and associate arranged to get it moved so we could charge. And the dog park was a nice amenity. Our dog loved it

Brandon Peterson, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for letting us know about your stay. We are glad you enjoyed your stay and more particularly that you enjoyed the service our staff offered you. We love being able to provide great service with a great stay and we hope you will come back again soon! Thank you!

"Beautiful Venue Hotel"

tramsey5912021, American Falls, Idaho 19/08/2021

This place had a beautiful wedding venue with ponds and water falls. There were 2 dog parks. The room was nice, clean and comfy. The beds and pillows were very comfortable. The breakfast was a full breakfast and delicious. Everyone was super friendly

Brandon Peterson, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for letting us know how much you enjoyed your stay. We are glad that you enjoyed our breakfast, grounds, and staff and that this was an overall great stay! We are grateful you chose to stay with us and hope to have you as guests again next time you are in the area!

"Not set up for persons with physical limitations"

70TucsonTom, Tucson, Arizona 18/08/2021

For a disabled accessible room, the hotel assigned a room in the back of the property with sidewalk ramp 30 yards from most parking spaces. The building had two entry doors which weighed about 75 lbs each neither of which had accessible door entry buttons. Poor design for those of us with physical limitations. Rooms are spacious, beds and pillows are comfortable.

Brandon Peterson, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for letting us know about your stay with us and that you did not find the accessibility of the rooms favorable. While we do have rooms in other sections that as exterior entrances as easier to get to, we appreciate this feedback. In checking into you comment, I found that we do have entry buttons but one of them is not working. I appreciate you letting us know this, so that we can immediately get this repaired and make it easier for our guests. We would love to have you stay with us again and give us another try and giving you a great experience


VINOEBUONO, Everett, Washington 10/08/2021

We always stay here with our dogs when traveling. They have a very nice clean fenced dog park. Quiet and comfy. Very close to the freeway. Adjacent to a full service restaurant. Breakfast was very good.

Brandon Peterson, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for continuing to choose to stay with! We love our guests and love that you enjoy your time when you stay here. Thank you for taking the time to review your stay - we look forward to your next stay with us!

"Really nice!"

User 04/08/2021

I am traveling cross country and plan on staying at Best Westerns if they're all as nice as this one! Friendly staff, daily breakfasts with different options, and a dog park!! What a pleasure and relief to know they thought of our pets! I would gladly stay here again.

Brandon Peterson, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you! Thank you for choosing to stay with us! Thank you for letting us know what you loved about your stay! Thank you for letting us be a place where you and your pets could relax in a long trip. We hope you continue to have a safe trip and that, if your travels bring you our way again, we will get to have you as our guests again in the future!


User 29/07/2021

It's a bit dated outside and inside but it was clean, comfortable, and safe. staff were very helpful! Pool and hot tub areas were clean and they replenished towels as soon as we called. Tow suggestions: get refrigerators that get cold and set the hot tub temp higher.

Brandon Peterson, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you so much for letting us know about your stay. We are glad that you found our rooms comfortable and our staff friendly. We also appreciate your feedback on the refrigerators and hot tub temperatures. We love guest feedback and will pass this on. You choosing to stay with us is a decision we appreciate and we hope to have you again in the future!

"Great hotel!"

User 29/07/2021

Great hotel experience!! We are a family of 6 and got a 2 king room that had enough room to fit 2 more queen blow up mattresses! I was expecting a smaller room but was impressed with the size. Had a private balcony attached to it. With a beautiful view of the koi ponds. Which my kids loved! Everything was open even with COVID, so that was a plus. 1 of our favorite places to stay when we go visit family in Utah.

Brandon Peterson, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you so much for sharing how great this stay and your room was for your family. We love having you as guests and thank you for choosing us. We hope to have you again next time you visit family. Thank you!!

"Wonderful experience!!"

Richard R, Boise, Idaho 26/07/2021

Front desk staff very friendly and excellent at their jobs. Room was wonderful, good beds, very clean and had a great view out the balcony. Would definitely stay here again if in the area. Easy on and off the interstate an added bonus.

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for letting us know that you loved your stay from the convenience to the views to the staff to the rooms - we are thrilled that you enjoyed your time with us. We appreciate you choosing to stay with us and hope you come back again soon!

"Hotel Rating Grossly Over Rated"

bmercer2021, Santa Clarita, California 26/07/2021

The hotel rating was grossly over stated from the rating that it was given online. Everything about the room was old. The moment you opened the door there was a horrible order, so much we made a quick trip to the grocery store to purchase air freshener plug-ins. The front door had a difficult time closing, the toilet kept running when the toilet was flushed, the toilet paper holder wouldn't hold the roll of toilet paper - the roll would fall to the ground when used, the A/C unit made a terrible noise when turned on making it difficult to sleep. the bed was worn out and the bedding was very scratchy, and if all this wasn't bad enough my wife had to kill a spider that was crawling towards her feet in the restroom. All in all just a horrible experience, we checked out after the first night of a three night stay.

, General Manager at Best Western Plus High Country Inn, responded to this review
I am so sorry your experience did not live up to our reviews and ratings! This is not what we want our guests to experience and I apologize that this was yours. I have passed your information on to our maintenance and housekeeping departments so that we can immediately repair the issues you highlighted so that others don't have the same experience as yours. We appreciate you sharing your feedback - this helps to make us better. Please give us a chance in the future to give you a stay that we want all our guests to have.

"Probably the best hotel I've stayed in."

Paul D, Boise, United States 22/07/2021

This hotel was like staying at a mountain resort. The location, style, amenities, room, restaurant, all were exceptional. I will definitely be going back to this location again. They have several outdoor seating areas with fireplaces, a walking trail by water fallls, and to ponds stocked with koi carp you can feed.

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you so much for sharing how much your loved our property and your stay with us. We loved having you and hope to have you stay with us again next time your travels bring you our way!

"An Ogden Gem"

KMAbbott, Taormina, Italy 06/07/2021

This is a beautiful, inviting property with thoughtfully decorated common spaces and rooms with a great staff! that is a cut above the norm. I had what seemed to be an oversized NS King room with a balcony (table and chairs) overlooking the beautiful grounds (koi ponds, open spaces, walking paths, seating areas and waterfalls) that are magnificent. Parking is plentiful and safe. The proximity of Jeremiah's restaurant (breakfast, lunch and dinner) is wonderful (get there early as there is often a long wait at primary meal times on weekends). Only one drawback, and this is still a tough time for staff during the pandemic I know, but I marked "cleanliness" at "4" because my bathroom had some hair in the tub/shower (a little, but...), and the bedroom glass table surfaces were sticky. I asked housekeeping for some assistance and all was made perfect immediately with some extra attention and pleasant demeanor! Otherwise, my room seemed clean and tidy (including a disinfected TV remote). They have a nice indoor pool and well-appointed fitness center with views to the beautiful grounds. Yet, what really made my stay delightful was "Rachel" at the front desk for both my check-in and check-out. She accommodated my room requests and was incredibly welcoming and professional: a world class employee to be sure! I cannot say enough about her and her staff...everyone at the hotel was friendly and willing to help make my stay pleasant and comfortable, but "Rachel" certainly stood out. This is a great place to stay, and I cannot wait to go back!

, General Manager at Best Western Plus High Country Inn, responded to this review
What a great review - and I passed your comments about Rachel on and it made her day! Thank you for sharing that with us. We also appreciate you letting us know about the issues we were able to correct in your room. You are correct that times with staffing and Covid are tough but our goal is for that not to show. Thank you for being patient with us and allowing us to take care of those things. We are so glad you loved you room, our grounds, and our restaurant and we just loved having you as our guest. Thank you again for choosing to stay with us and please come back soon!

"Dog Park On Site!"

lisad58, Tualatin, Oregon 06/07/2021

Very nice dog park with separate sections for large and small dogs. Large, well appointed and clean room. Triple A discount honored which made a very good value. Very large indoor pool and hot tub. Beautiful water feature outside on the premises next to a conference center also on site.

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for taking the time to share what you loved about your stay. We are so glad you enjoyed it and want to thank you for staying with us. We hope we will get to have you as guests again!


mw-in-nv, Las Vegas, Nevada 29/06/2021

Don't be fooled by the outside appearance of the place, nor the so called multi million dollar renovation. Apparently all the money was spent on the lobby area and a meeting/wedding facility, and NO money was used to renovate the decades old, and run down rooms. Filthy old carpet, extensive water damage on the bathroom door molding, and scuff marks/dents on the doors. The shower curtain rod was about to fall off, as the screws were only 1/2 inserted, and the chrome hardware was so old the chrome was actually peeling off. I asked several other people the next morning if their rooms were equally bad and they said yes! One room apparently also had large stains on the carpet that appeared to be from vomit or possibly a pet accident or two. The breakfast was equally appealing. This facility should not even be rated a standard Best Western, let alone have the “Plus” designation attached!!! When I complained to the woman at the front desk about the conditions of the room, showing her pictures as well, she replied that I got a great deal at $120 as the room normally went for $220… My advice, stay away. A month earlier we stayed at the Hampton Inn downtown, for less, & it was wonderful. Best Western Corporate… Do an on-site room to room inspection of this affiliate immediately, and please revoke their association status until they meet the standards your customers expect and deserve!

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for letting us know about the issues you experienced with this stay. This is not the experience we aim to offer our guests and we apologize it was yours. We recognize that your room needs some upgrades and will immediately work on repairing those areas of concern. I want to stand behind our hotel though and let you know that your room is not indicative of our property and are sorry that we missed this and allowed it to be rented. We appreciate feedback like this as it helps tell us what we need to work on and improve and we will do that. Thank you for letting us know your experience so we can be better. We hope that you will consider staying with us again next time you are in the area so that we can offer you the experience you should have had and that we want all our guests to have. Please feel free to contact me with any other needs or concerns, or when you make a future reservation. Thank you again for sharing your experience.

"BEST Best Western we have stayed at EVER!"

JDeeK, Spokane, Washington, United States 27/06/2021

Beautiful grounds! Had a room in the new wing of the hotel-it was a very nice with a balcony, nice and roomy and a great bathroom arrangement. I would definitely stay here again (in the new wing). Not sure what the other rooms are like but from outside they definitely appeared much older.

, General Manager at Best Western Plus High Country Inn, responded to this review
We are so glad you enjoyed your stay with us and thank you for sharing the things you loved about our property! Thank you for considering us to be the best of the Best Westerns - we love that - and we hope to have you as guests again the next time you are in the area!

"Excellent Stay"

Anne C, Portland, Oregon 24/06/2021

My husband and I had taken a 6000+ mile road trip across the country. While wonderful, we were on our way home. The High Country Inn gave two road weary travelers a wonderful welcome, quiet room and excellent stay.

, General Manager at Best Western Plus High Country Inn, responded to this review
We are so glad we were able to provide you a restful break from your travels and thank you for choosing to stay with us. We hope to have you as guests again if you come this way in the future!

"Quiet, Peaceful Stay"

User 14/06/2021

Very quiet hotel, comfortable mattress, Close to downtown Ogden but far enough away to avoid the noise and crowds. Beautiful grounds, comfortable outside sitting area to chat with family. We enjoyed the pool and jacuzzi and outside grounds with koi ponds.

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for highlighting all the things we love about our hotel. We love that you loved your stay and hope that you will come stay again soon! Thank you!

"What A Great Place"

315judyg, Springfield, Virginia 10/06/2021

We travel a lot and have stayed at many places, but this was probably the best Best Western we have visited, we had a king suite with balcony, and the room was huge with a living room-like seating area. We were on the first floor and had a nice walk out patio that overlooked their beautifully landscaped gardens with a small waterfall and pond. The bed was quite comfortable and clean and the breakfast was good. I would highly recommend it.

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you so much for telling us how much you enjoyed your stay. We take a lot of pride in our property and want our guests to enjoy every part of their stay. We hope you will come stay with us again the next time you are in the area and thank you again for your recommendation!

"Nice destination"

kknit18, Spokane, Washington 29/05/2021

The exterior of this Best Western in truly unbelievable. The waterfall and koi pond were way beyond my expectations. Very nice accommodation. When most places are restricting or even eliminating a hot breakfast, this place goes the extra mile to provide a nice hot breakfast.

, General Manager at Best Western Plus High Country Inn, responded to this review
Yay! We are so glad you loved the things that we love about us, and that we hope sets us apart as a fun stop during your travels. Thank you for staying with us, and please come back again soon!

"Doggy hotel"

User 29/05/2021

Our dog was very happy with his own play yard. Very nice room and clean. Beds were comfortable, so the humans in our party were pleased as well. Wish the breakfast hours were a little longer so we could have enjoyed.

, General Manager at Best Western Plus High Country Inn, responded to this review
We are so glad you and your dog enjoyed your stay! Thank you for sharing your feedback about the breakfast hours as well - as we have been able to slowly reopen breakfast and return to "normal" this is the type of information that helps us so much. We hope that next time you are in the area we will get to have you as guests again!

"Clean, quiet and safe"

KarenandCarolyn, Martinez, California 25/05/2021

I have stayed here many times. It is my go to place when I am in Ogden. The room is always clean and quiet. I have always felt safe even when I am by myself. The front desk staff is friendly and helpful. The breakfast is as good as any hotel free breakfast. It is great that Jerimiahs restaurant shares the same parking lot.

, General Manager at Best Western Plus High Country Inn, responded to this review
We are so glad you enjoyed your stay and have enjoyed those past. Thank you for sharing your experiences with us - we look forward to continuing to have you as our guests! Thank you for staying with us!

"Just An Overnight Stop"

User 21/05/2021

I do not recommend this place. Turned down the bed and there were hairs on the sheets, you can hear the conversations from neighbors like you were sharing a room. Couldn't wait for the night to be over.

, General Manager at Best Western Plus High Country Inn, responded to this review
I apologize that we definitely did not exceed or even meet your expectations. Your satisfaction is important to us as well as your feedback. We are passing on your experience with the bed to our housekeeping department so we can improve and ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Great Location and more.."

Kevin M, Casper, United States 21/05/2021

This was a great location. Easy on and off I-15. My room was extremely clean and had an amazing walk out porch overlooking a serene pond. Rooms have solid walls because I heard no one much at all. THEY HAVE FULL BREAKFAST AGAIN!!! They keep it super clean and inviting. Actually its one of the best hotel breakfast I've had in years. I got there late and coffee was gone, but that's on me. Front desk always has coffee on. Plenty of parking. 2 floors high so there isn't an elevator, FYI. I am a CLC member and when I checked in they said they had no more CLC rooms that night but did give me best rate available this night. Internet worked fine. I will definitely be staying again.

, General Manager at Best Western Plus High Country Inn, responded to this review
We are so glad you enjoyed your stay and thank you for sharing the things that you loved! We hope you come back soon to enjoy our breakfast and hotel again!

"Not satisfied"

User 16/05/2021

My husband is disabled and uses a cane. Our bathroom was so small and the toilet so low, he was in even more pain by the time we left the next morning. We will never stay at Best Western hotels again.

, General Manager at Best Western Plus High Country Inn, responded to this review
I am so sorry to hear that. We want all of our guests to have a great experience staying with us and I apologize that this wasn't the case for you with this stay. We do have accessible rooms, that have bigger bathrooms and raised seats and so we would suggest booking that as a room type in the future. We will definitely take your feedback and look at the bathrooms and what we can do to improve them - all feedback helps. Thank you for letting us know about your stay, we appreciate it!

"Love it !"

613christyb, Florence, MT 13/05/2021

Great place to stay, roomy....clean. Would stay again for sure if ever in the area again ! So nice to go in and have a sit down breakfast, friendly service and no masks to have to wear. Would recommend !!

, General Manager at Best Western Plus High Country Inn, responded to this review
I saw the low star rating and worried and then saw your great comments and was so happy to hear that you had a great stay. Thank you for staying with us and please come again soon!

"Room with a great view"

Paul J, Sun City West, Arizona 11/05/2021

This hotel is very well located . They have rooms with a view on a waterfall and the mountains. Excellent restaurant, Jeremiah' s on site . Staff members are very friendly, professional and helpful. Great breakfast included.

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you so much for staying with us and letting you know you had a great stay! We love to hear it! We hope to have you back again soon!

"Worst Western..."

Charles S, Wall Township, New Jersey 08/05/2021

While the facility is nice, our experience needs the attention of management.....we checked in on a Monday, got the 'keys' to our room and we were on our way. Tuesday at 1 pm we tried to get back into our room and we were locked out.......well, the person that checked us in was 'in training' we were told, and only programed the keys for one night....same trainee forgot to ask us if we wanted our room cleaned every day....well after we were able to get back into our room we found that it was not cleaned so we went back to the office, and asked to have our room cleaned, now it was about 1345, and they said now, but here are some things and we will clean, etc tomorrow....which they comes Thursday, we get back to our room about 1600 hours, and our room was not cleaned much for having the bed made, new towels, restock the coffee and tea.........we were not impressed with the services provided.....ALSO....the rooms are 'old' and in need of a lot of refreshing, and updating.

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for much for your feedback on your recent stay with us. We appreciate all reviews, positive and negative, because they help us to improve and be the hotel we want guests to come to and love. I apologize that, in training, your keys were not made for the correct amount of time. I understand how that would be an inconvenience and I apologize that we did not do that for you correctly. Due to COVID-19, our current policy, as posted at the desk, is that we do not go into rooms during multiple night stays for cleaning service. We have found that most guests prefer to not have anyone in their room as they feel safer that way and it also limits any possible exposure for our staff. Of course, if a guest requests to have the service we will happily accommodate that. Reading this, it appears that we did not do a great job informing you of that at check in and then did not communicate well for the following nights. I apologize for our error, you should not have had to experience that. Thank you for the feedback on our room style as well. All feedback is beneficial to us and we will use the information about your keys to help train our desk staff, the information about the cleaning to help train our housekeeping staff, and the information about the rooms to help evaluate the need to update and with what. I sincerely hope you might consider giving us another chance to show you a property that, though not great for you this time, really is one that we are proud of and that we would love for you to enjoy. Please contact me directly and I would love to help get a great stay set up for you. Thank you again for contacting us

"Tired Room"

User 09/04/2021

Traveling with a pet and were assigned a pet friendly room. Very tired room to say the least. Carpet was frayed in spots, there was a chip in the ceramic sink, door frame going into the bathroom was rotten at the bottom, impossible to contain water in the tub when taking a shower which probably explains the rotten door frame, and one curtain on the window was half off the rod. Best Western can do better than this. Seems like if you are traveling with a pet, they give you the most rundown room in the hotel. Just saying....

, General Manager at Best Western Plus High Country Inn, responded to this review
Oh no! I am so sorry to hear this. We are in the process or renovating our pet rooms, but it sounds like, while some rooms are still in good shape while waiting their turn to be done, that this room definitely needs to be closed until we can redo it. Thank you for letting us know and I am so sorry this was your experience. I would love for you to reach out to us with your reservation information for we can look into your stay further.

"Happy ski stop"

User 21/03/2021

Stopped for 3 nights, very happy with Paid a little extra for a private balcony room, which overlooked the new gardens in the back. Still underway, a tall berm blocks nearly all of the adjacent highway and train noise, and the pond and trails lend a nice touch to a highwayside hotel. Will be even better when the plants fill in. Indoor pool and hot tub were pleasant and clean, (and open!) loved the filtered water filler. Breakfast was, surprisingly and happily during these times of restrictions, hot and varied daily. Coffee good and plentiful. Recommend paying a little extra for the newer rear building.

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for staying with us and letting us know about the things you enjoyed about our property. I am so glad that you enjoyed some of the details we have at our property to help us stand out and make us a place you would want to come back to. We hope we will get to have you as guests again in the future! Thanks again!

"Truck Parking and good food on premises"

Esteban M, Moreno Valley 18/03/2021

This hotel was very nice. There's a big parking lot for oversized trucks or RV's. The decor of the rooms is very clean and simple but nice. Furnishings were fresh and comfy. Love the Adirondack chairs in every room and the mountain view is beautiful!

, General Manager at Best Western Plus High Country Inn, responded to this review
We love when our guests leave feedback and thank you for letting us know that you loved your stay, our rooms, our furniture, our parking and our hotel. Please come stay with us again soon!

"Very neglected"

User 17/02/2021

I have stayed here 6 times in the past year. Single & travel with a small dog. Chose this hotel because of the dog park. First couple times the dog park was clean & kept up. The old hotel was clean but needed updating.. felt safe. The restaurant is fabulous!!! Rooms I stayed in before on ground floor on the back side weren't available with pet. But they weren't occupied. You sign a $200 contract not to smoke in the room. It was clearly smoked in resently. The room smelled, I had to open the window & turn the fan on to help. Black mold growing on the door frame to bathroom. Fridge was never cleaned. Not sure why it has gotten so bad, perhaps their focus is on the new lodge (no pets allowed). Took my dog to dog park.... had not been cleaned in weeks!!! No one picked up after their dogs & hotel had not cleaned it. One of the front desk girls was not wearing a mask. Very sad they have let this place go. It felt dirty & run down. Needs better management!

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you so much for letting us know about your experience with this stay. Our goal is to treat every room and every guest the same and to have all enjoy clean and wonderful amenities. Feedback like this helps us to improve and I have forwarded this to our maintenance department so we can correct the issues you experienced - repairing the room and checking to see why the dog park was not adequately maintained. We appreciate your loyalty and letting us know. We hope you will give us another chance to serve you are our guest in the future and thank you again

"Very nice"

darylself1, Oregon City, Oregon 13/02/2021

This is a new hotel and is very clean and well kept. It is close to the main highway and the staff was very nice and speedy. The cafe across the parking lot needs a lot of help though, save yourself the disappointment and go anywhere else.

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for staying with us and letting us know about what made the stay enjoyable. Our goal is to provide clean and comfortable accommodations to all guests who walk through our doors and they all can enjoy our convenient location and friendly employees. We are glad you were able to enjoy all those things. We also appreciate your feedback on our restaurant and will pass that on to them so they can use your information for better training. Thank you again for staying with us - please come stay with us again soon!

"Not worth the money"

User 07/02/2021

No hot water, terrible beds, thin walls, breakfast was cold/ or out. No coffee. Very disappointed. My child drank sour milk. Requested government rate, was not granted. Would not stay at this hotel again.

, General Manager at Best Western Plus High Country Inn, responded to this review
I am so sorry to here that your experience was less than ideal during your stay with us. We pride ourselves in providing clean, safe, and comfortable accommodations along with a great breakfast experience. I would love for you to reach out to us so that we can look into your stay more and figure out why the government rate may not have been available and what we can do so that you might consider staying with us in the future. We appreciate your feedback - it helps us know where to improve - and we will work hard to correct the issues you had. Thank you

"Large/comfortable rooms, beautiful scenery"

User 03/01/2021

My family of six had plenty of room in this beautiful hotel. The pictures on the website don't do it justice. There's a pretty pond in the back of the property and charming bbq/picnic area. Great place to stay while traveling.

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for letting us know that you loved your stay. We love all feedback and especially love when we hear from people that love their stay. We work hard to be a place that guests will love and we are so happy you enjoyed your time with us. Please come stay again soon!

"No Go"

User 18/12/2020

Stayed one night, No shower curtian in the tiny bathroom, toilet moved inches when you sat on it. Our door did not latch - push on it and your in the room. Not updated... everything felt old and used. Hot water ran out half way thru shower. Loved the dog park - was probably the best feature. Would rate lower except the dog park was a great feature! Neighbors were in and out of their room all night. Kids doing donuts in the snow in the parking lot next to room.

, General Manager at Best Western Plus High Country Inn, responded to this review
We are so sorry to hear that you did not have a great experience with your stay with us. Thank you for letting us know about the issues in your room - feedback helps us recognize and correct issues - but we wish the room had been as we strive for it to be, with everything functioning perfectly. We are glad you loved our dog park and would love for you to give us another chance so you can enjoy the park AND our rooms. Thank you again for sharing your stay and we apologize again that it didn't meet your (or our) expectations

"Amazing Hotel"

User 11/12/2020

Great hotel. Auto upgrade. Amazing facility. We loved the pool, hot tub, and fitness center. It was a great way to start our day of travel. The deck was superb too. From the time you walk through the door until the time you leave, it feels like being at your aunts house. The bed was comfortable and the shower was nice as well. It felt like we had the entire building to ourselves. We enjoyed our evening so much that we didn't have time for breakfast in the morning.

, General Manager at Best Western Plus High Country Inn, responded to this review
We are so glad you loved your stay and that everything about it made you feel comfortable and at home with us - that is exactly what we aim for with our guests. We appreciate you staying with us and taking the time to post about your experience here. We hope we will get to have you as guests again in the future. Thanks again!


lukebucci, Reno, Nevada 08/12/2020

Excellent and convenient. Stay included pets - easy parking near room for loading and unloading. Right behind our building was a very clean, safe and well lit DOG PARK - so helpful! Great restaurant located in the hotel parking lot. Left an item in room upon checkout and the front office staff (Jennifer and Rachel) went ABOVE AND BEYOND to assist with return of the item left behind. Would highly recommend this Best Western and will always be my first choice when in the area.

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you so much for taking the time to review your stay with us. We are so glad you loved it! We love that we are a place that pet owners can enjoy and are glad our staff was able to assist you so well. We love our employees too! Thank you for staying with us - we hope we will get to have you as guests again in the future!

"Pretty Piss Poor Property."

R0B_307, Evanston, Wyoming, United States 06/12/2020

Facilities are run down. A few co-workers were assigned to rooms that were torn apart for remodeling. Lots of oversight and lack of pride by personell. The complimentary breakfast is cold, dry and the lady whom works that area is very rude and acts like she hates her job, customers and life. This place could be a very welcoming and successful property if they had better staff and a positive leadership.

, General Manager at Best Western Plus High Country Inn, responded to this review
I was so sad to read this review because this is the exact opposite of what we want our guests to experience and what we aim to provide. We take pride in our property and the comfort and value we offer our guests. I am sorry that this was not your experience. As I can't see your reservation, I would love it if you would reach out to us to see if you would be able to give me more feedback so we can improve so others don't have the same experience. Thank you for taking the time to share your feedback

"Nice Clean Place"

Z6371JYnoram, Steamboat Springs, Colorado 17/11/2020

Our room was very clean and we felt safe from Covid (November 2020). There was a restaurant on site with delivery to our room by a mask wearing waitress. The bed was comfy and the TV was nice. Amazing dog park out back.

, General Manager at Best Western Plus High Country Inn, responded to this review
We are so glad you enjoyed your stay and appreciate you sharing the things that made it enjoyable. Thank you for staying with us and we hope to have you as guests again!

"Ok, but don't expect to feel welcome"

LindaBBB, Angel Fire, New Mexico 13/11/2020

The hotel itself was ‘ok' but the receptionist gave no information or help during check in process. She told us our room number and how to get to our room. Nothing more. As a platinum member I generally received at least a pleasantry and usually an offer fir an upgrade, or extra points, or a little snack. There was no information regarding breakfast, check out, etc. I never received a receipt. I ended up calling the front desk twice to ask for different bits of information. Not very efficient on their part. They were not overwhelmed with customers when I checked in. There were a couple of other issues that I can't recall at this point. I just remember thinking I would stay elsewhere next time.

, General Manager at Best Western Plus High Country Inn, responded to this review
I am so sorry to hear this was your experience. We pride ourselves in our service and are truly grateful for our platinum members and the benefits your bring to Best Western. Please be sure that I will address this with our staff and find out how it was that we failed in this situation so your experience is not repeated for other guests. Thank you for letting us know, this feedback helps us to improve and be better. I hope you will consider staying with us again to show that improvement to have a better future experience. Thank you again

"LOVE the dog park"

Nyssa52, Culver City, California 06/11/2020

Everything was great except the mattress(too hard) We always stay here and all other times was very comfy. The dog park was so great. was able to play fetch with my pup and get some exercise after driving all day!

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for your review of your stay and your feedback on the mattress. This information helps us know where we can continually improve and update. We are so glad that you continue to choose to stay with us and that you enjoy the hotel and the amenities like the dog park! We look forward to having you stay with us again!

"Just Passing Through"

Lady_Tubs, Kenmore, Washington 20/10/2020

Our road trip to Utah's big national parks, and this was only an overnight. Due to the surge of coronavirus in Salt Lake City and Provo, we selected Ogden. Hotel was easy location right off the freeway. Covid-19 precautions were in place at hotel. Our room was basic, roomy and clean, had seen better days but well kept. Breakfast was in breakfast room, plated and served by staff. This hotel offered more for breakfast than other Best Western Plus hotel.

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for letting us know about your stay - we are glad we felt like a safe location for you and that you were able to enjoy our services with the precautions we are taking to protect all. I hope you enjoyed your trips the national parks - they are so beautiful. Hopefully if you make the trip again we will get to once again have you as guests

"Would never stay here again"

User 19/10/2020

We wanted a little staycation with our kids and chose this hotel specifically because it said it had a pool and Nintendo listed as their amenities. We got there and had to wait over 20 min for check in even though there was just one person ahead of us. We asked about the Nintendo only to be told they never had it and one day management should take that off the website. No apology. We tried to swim but the pool was closed because they were tearing the chemicals and changing the water in the hot tub. Why did they have to do that during the busiest time when people want to swim? Do it when the pool should be closed! On top of that the shower had no hot water. We called and were told it was because there was so many guests checking out and it is what it is. Again no apology. You would think they would have enough hot water despite the number of guests checking out. Awful service, no amenities, and no hot water. Would never stay here again.

, General Manager at Best Western Plus High Country Inn, responded to this review
I am so sorry for your poor experience with us. You booked a room hoping for a relaxing getaway and it sounds like it was anything but. This should not have been your experience, and is definitely not something we want any of our guests to deal with when they stay with us. I appreciate you letting me know so we can remove the nintendo (which we did at one point have, but do need to remove that from advertising ASAP) and I was to apologize not only for your stay but for the apologies and accommodations that should have been made to you along the way as well. Please contact us, I would love to make this right with you if you will give us another chance to have the stay we hope to give all our guests

"Pet owners Beware!"

Leslie O, Henderson, Nevada 16/10/2020

I reserved rooms for my mother and me and my son and his girlfriend 2 months in advance of our trip. We needed 1 petroom with 2 beds and 1 regular room with 1 bed. I made and paid for the reservation 2 months in advance and called 2 weeks before to double check everything was as planned. Got to the hotel tired after a long day of driving and was informed that all that was available was a room with 1 bed for the pet room. I asked about my reservation and was told that was all they had even tho the website listed multiple rooms available and I over heard people arriving after me getting a petroom for 3 people - clearly not a 1 bed room. I PAID in advance for the rooms I requested and I used Best Western's website but I STILL DID NOT GET THE ROOM I PAID FOR. The front desk clerk - Stephanie - told me that was what I get and she would not do anything to help me because I needed a pet room and this was the only pet room they had. So infuriated- please save yourself the aggravation and find another hotel.

, General Manager at Best Western Plus High Country Inn, responded to this review
I am so sorry to hear that this was your experience and apologize that you were not given the room you reserved and paid for. I agree that this should not have happened and I will look into it and better educate our staff so that no guest experiences this problem again. Thank you for letting us know, without this kind of feedback we can't correct issues that occur. I know that doesn't change your experience but we hope you will consider giving us another chance to make it right and show you the the type of stay we want our guests to have. I apologize again,

"Just a stop on a road trip - but a great stop"

Michael L, Cape May, New Jersey, United States 16/10/2020

We camped a lot of this trip but chose to stay in a hotel for the night we happened to be in this area. This hotel was great, the staff at the desk was friendly and helpful and got us checked in for a later arrival with no problem. Room was pristine, kept up to date, and very comfortable. The hotel was easy to access and easy to get back onto the highway. There was a wedding reception happening at the catering facility in the back which we had a view of from our room which was fun to watch out the window (as a person who works at a resort that hosts many weddings, maybe it was just the right kind of comfort to me). We ordered a take-out breakfast from the restaurant in the morning which was GREAT and I will post a review there separately too. Thank you for the great stay!

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for staying with us and for taking the time to review your stay. We are so glad you chose us and that you enjoyed the stay. We hope that is you travel this way again we will get another opportunity to have you as our guests. Thanks again!

"BW Plus High Country"

User 13/10/2020

Beautiful grounds the ponds were amazing the short trails, the fire pits beautiful such a very relaxing evening stroll and morning short little walk ... Beau the restaurant... second to none great service and good menu

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you for letting us know that you loved your stay! We love to hear how much our guests enjoy some of our unique features. Thank you for staying with us and please stay with us again soon!

"Great hotel"

User 07/10/2020

This is hands down the best Best Western we have ever stayed at! The room was very clean. The entire property was very nice and landscaped beautifully. The dog area was completely fenced and very well tended to, and large enough to play fetch! The restaurant was on property so we didn't have to travel, plus they have a full bar! Plus, there was a hot breakfast served! Traveling during COVID can be a bit scary, but they did a great job of allaying our concerns.

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you so much for your great review. Yours is the experience we want for all guests and we are pleased that you enjoyed all the things that we also think make our property great. We hope you will stay with us again the next time you are in the area! Thank you again!

"Long road trip stop- very impressed with cleanliness"

sassysassafras, San Clemente 02/10/2020

I can't tell you enough how impressed I was with my stay. I was on a long road trip & had done my research on the surrounding hotels, especially checking for cleanliness and precautions taken during this pandemic. Everything was wonderful. From the check-in, everyone was wearing a mask & were so friendly. I got the King room with a patio & it was perfect. You could open the door for fresh air & you could open the window. I was on the ground level & there were 2 chairs to sit on outside. Being overly cautious that I am, I had wiped everything down with Clorox wipes. Doing that, showed me that the room was impeccably clean, no dirt or dust on my wipes. I like to stay at 5-star hotels generally, but for this trip, I wanted safety, cleanliness, and health was my priority. This hotel checked off all the boxes. It was nice, super clean & safe. Highly recommend for your next road trip. P.S. This is so conveniently located off the 15 AND there is a gas station a block away!!

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you so much for staying with us and for taking the time to let us know about your stay! We are so glad you loved it and we hope that if you travels bring you to our area again that we will get to have you as our guest again. Thank you again!

"Usually a Hotel but when in Ogden this is my Choice!"

MesaTan, Mesa, Arizona 15/09/2020

Very clean and with a bit of woodsy charm and so convenient. They are putting in a beautiful green space with waterfalls behind it. Great trout at their restaurant. Front desk was so helpful when we came in for a funeral. We never stay in motels, but this felt different because it was so clean and honestly more welcoming... partly because the lobby has a fireplace and nice little gift shop and place you would want to hang out if it were snowing outside.... Not modern and updated but that's not my preference so depends what you're looking for. Beds were very comfortable. Like the kind you don't even notice because they are just right...? Easily as comfortable to me as the ones at the more upscale Westins and Hyatts we usually stay in.

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you so much for taking the time to let us know about your stay. We are so glad you enjoyed it and that it could be a welcoming and comfortable place for you to be during your time in our area. We hope you will continue to stay with us when travels bring this way in the future. Thank you again!


User 03/09/2020

When we arrived at our room we found a housekeeping cart directly blocking our room door. That should have been our first clue to leave. It was obvious walking in to the room that the housekeeper had not finished cleaning the room. And apparently had bailed & had no intention of coming back. Our first call was to the front desk to ask housekeeping to come back & finish cleaning. I was informed that they must have left because the clerk was the only person on the property. She did offer to move us to another room but it would have not accommodated our family of 5 with as many beds. Or, she said, if we wanted to stay in the current room she could give us a discount. After looking around a little more, we decided we could live with this room. On cursory glance it appeared that the basics of cleaning had been done so we opted to stay. But over the course of the evening more & more deficiencies became apparent. *Pillows in middle of 1 bed, pillowcases just laying next to them. *No bath towels in bathroom *No bath mat *Hairs on ledge in shower *Napkins & clutter behind night stand *Ick under toilet rim *Hair pile on coffee table *Kleenex on floor *Some sort of candy? Behind chair in corner *Cushions not seated correctly on one hide a bed *One hide a bed had fitted sheet, other did not. Not sure if one with was clean sheet *One hide a bed mattress was filthy. Huge stains *Cleaning rag left on desk *Cleaning cart left right in front of door. *Crumbs on surfaces & floor. *Dirty Soap dish not cleaned in sink. *Shower curtain not on rod right - had to fix in order to take shower. Fortunately the housekeeper had conveniently left the housekeeping cart right outside our door so we could just take the supplies we were missing throughout the evening. And it was still there the next morning by the way. I thought it laughably ironic that a sign on the the breakfast room door outlined their “enhanced” cleaning standards during the COVID pandemic. Fortunately the clerk gave us a decent discounted rate. But we will never stay here again.

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you so much for letting us know about your stay with us. I apologize for the inconveniences you experienced during your stay. This is not an experience we want anyone to have and, while I am glad that the clerk working discounted your room for you, I wish this had not been your experience and would like to promise you that this is not the standard by which we operate. We have given the information about this stay, both from the clerk that helped you and from this review, to the housekeeping department and expect for this to never happen to anyone else in the future. You sharing your experience helps us know and recognize cracks in systems that would allow this to happen and to fix them. Please feel free to follow up with us if you have any remaining concerns. We would love for you to consider staying with us again in the future so you may truly experience the stay we want to provide to all our guests. Thank you again for sharing this.

"Recurring guest"

shariefisher, Big Piney, Wyoming 31/08/2020

I always return to this Best Western. It is clean, the stuff is great. I would highly recommend if needing a place to stay. There is a small walking or running path, with ponds. One can enjoy a quiet and peaceful moment.

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you so much for taking the time to let us know that you enjoyed your stay. We are honored that you continue to choose to stay with us and look forward to continue to have you as guests in the future.


User 08/07/2020

I can't even say enough goodabout this hotel! Amazing,- rooms were beautiful, grounds were outstanding, staff was friendly and welcoming. The restaurant on site was the same and the food was delicious. Visit here and you will not be disappointed!

, General Manager at Best Western Plus High Country Inn, responded to this review
Yay! We are so glad you enjoyed your stay and really appreciate you taking the time to let us know about everything that made it great. We hope you will come again soon and have another amazing experience with us!

"Pet friendly hotel"

WonderWoman20162016, Australia 06/07/2020

Very clean hotel. Staff very friendly Breakfast to go with fruit, juice and bars. $small in room fur kid fee. Large shaded parking lot. Enclosed dog park. Nicely furnished. We had handicapped room. No problems Ice machine working. Guest Laundry Would recommend it.

, General Manager at Best Western Plus High Country Inn, responded to this review
Thank you so much for taking the time to let us know about your stay. We love that we are able to be a great pet friendly location, we love having a great staff, and we love offering amenities our guests enjoy and we are glad you loved those things too! Please come and stay with us again soon!

"Clean large room nice with heated pool and hot tub open"

dachrist, Phoenix 05/07/2020

Were into a 12 day roadtrip and booked this room in transit off the freeway for a good price. Beautiful large lobby, good checkin service, clean very large room with mini fridge and microwave, coffee in the room thank you! Little tiny store next to lobby if you needed anything (no wine or beer), small grab n up breakfasr. Right off freeway. Convenient. We really liked it. We had some snack foods with us so we didnt go out and dont know what's close by if you need to. Would stay here again and recommend it.

bwhci, Manager at Best Western Plus High Country Inn, responded to this review
Thank you so much for letting us know about your stay. I am so glad that you enjoyed it and we hope you will come and stay with us again soon!

"Not a good night"

User 30/06/2020

Property under construction in back, yet not mentioned on website. WORSE though was the cigarette smoke coming into our room through bathroom and closet in the middle of the night. EVEN WORSE, we were charged full price, no manager available, and then manager never called us back when we left message the next day. ABSOLUTE WORST, we are BW platinum members that use their hotels as we cross the country 3x per year!!!! AVOID!!

bwhci, Manager at Best Western Plus High Country Inn, responded to this review
Thank you for taking the time to let u know about your stay. I am sorry to hear that your experience was not great. While the renovations to our property are complete we are still completing the landscaping of what will be a beautiful area with walking gardens, ponds, and gathering areas. We will look into adjusting our website to reflect the landscaping taking place. Thank you for making us aware of that. I was even more sorry to hear about your experience with smoke coming through into your room. Our rooms are all non smoking so this is distressing to us on many levels, one that you experienced it, and two that a room was being smoked in. Thank you for letting us know so that we can look further into what caused that. I am not sure which manager you tried to contact and I am sorry that whoever it was has yet to get back to you, but I would love it if you would contact me (Jennifer) with more information about your stay so that I can look into it further and help make this right for you. Our hotel phone number is 801 394-9474 and our email is We value our guests and we value your platinum membership and would love to have you stay with us again and have the experience we always aim to provide all guests. Thank you again for taking the time to leave your comments - they help to make us better.

"Great motel!"

suep0tter, Portland, Oregon 13/06/2020

This is a great property. The staff is friendly and helpful. They welcome pets and even have a dog park! The rooms are large, the beds are comfortable, and the scenery is exceptional. This is the Best Western Hotel by which all others should be judged.

bwhci, Manager at Best Western Plus High Country Inn, responded to this review
Thank you for taking the time to let us know about your stay! We are so glad you enjoyed it and hope that you will come to stay with us again!

"fast trip"

wectrees, Oroville, Washington 06/06/2020

great place if had a gift shop even breakfast in a bag was great during covid 19. very greetable workers. even the those taking care of the lawn were pleasant and wanting to help. had a restaurant that would deliver food.

bwhci, Manager at Best Western Plus High Country Inn, responded to this review
We are so glad you enjoyed your stay and want to thank you for taking the time to let us know about it. Please come and stay with us again!

"Beautiful grounds"

yocnben1, Windsor, Colorado 05/06/2020

Lovely landscaping with walking paths and koi ponds. Nice sitting areas and well cared for dog park. Lobby was beautiful. Room was just soso. Carpet needed cleaning. Toilet seat was repaired 2 spots instead of simply replaced. Friendly staff, nice little sack breakfast and good coffee.

bwhci, Manager at Best Western Plus High Country Inn, responded to this review
Thank you for taking the time to let us know about your stay. We appreciate your feedback on the rooms and will pass this on to our maintenance and housekeeping departments. We are glad you enjoyed our grounds and hope you will come and stay with us again to enjoy them when they are fully complete! Thank you again!

"Best Western Plus High Country Ogden"

Val D, Saint Louis 01/06/2020

This would have been a 5 Star rating except for one and only one reason. There was no non-slip bath mat and the shower bottom was very slick. I only had the shower head to hold onto getting in/out of the shower (at 73 it is a safety issue). ALL other aspects of my stay and this hotel were excellent (5 star).

bwhci, Manager at Best Western Plus High Country Inn, responded to this review
Thank you for letting us know about your stay and about the shower. I agree, your room should have had a non slip mat. Thank you for letting us know that your room did not, so we could pass this information on to housekeeping and prevent those errors in the future. We hope to have you stay with us again soon and have a 5 star experience!

"Exceeded Expectations"

User 27/05/2020

Price was on point! Staff..... top Notch..... coffee, better then expected, food amazing! (Recommend the scones) clean, quiet, and super comfortable! We will be back! Close to attractions. One of the best Best Westerns we have been too.

bwhci, Manager at Best Western Plus High Country Inn, responded to this review
Thank you for staying with us and for taking the time to let us know about your stay! We are so glad you enjoyed our hotel and the scones (my favorite too!). We hope you will come stay with us again soon!

"Convient To Snow Basin"

Audrey M, Maple Grove, Minnesota 14/03/2020

Right off the freeway and on Canyon road leading to Snow Basin ski resort. This is a Best Western motel which is both clean and comfortable. The only concern I had was the fan noise. (I could not figure out how to put the fan on constantly). I ended up just turning it off at night, which worked out fine. Hot and cold breakfast was good.

bwhci, Manager at Best Western Plus High Country Inn, responded to this review
Thank you for staying with us - we love our location too! We also appreciate you letting us know about the fan noise so that we could fix the issue for the future. We hope to have you come stay with us again!

"Beautiful hotel in a great location."

Ned S, Mukilteo, Washington 05/03/2020

We stayed in 9 Best Western hotels on a 14 day road trip and this was by far the nicest. The lobby, breakfast area and room were all beautifully furnished and maintained. The on-site restaurant had great service and good food at a reasonable price. Our room had a wonderful mountain view. The heater/air conditioner in our room was noisy which is reflected in the Sleep Quality and Rooms ratings below. We were too tired to complain but notified the hotel and I'm sure that they will address the issue.

bwhci, Manager at Best Western Plus High Country Inn, responded to this review
Thank you for letting us know about your stay. We are working to get our units quieter to be more comfortable for our guests and we appreciate your feedback! Please come and stay with us again!

"A great stay"

User 24/02/2020

I took a business trip for a few days and brought my family. It was perfect! Thee room was spacious and comfortable, and accomodated all of us very well. Very clean, but looked very nice and elegant. It felt more like a higher-end resort. Very quick responses from all the staff. Very nice. I'll be staying here every time I come to this city.

bwhci, Manager at Best Western Plus High Country Inn, responded to this review
Thank you for taking the time to let us know about your stay. We are glad that you enjoyed it and hope to have you as our guests again soon!

"Good place to stay"

752arteml, Dnipro, Ukraine 16/02/2020

During a business trip, stayed here with colleagues. We really liked the well-kept area of the hotel and the clean, spacious rooms. The staff was courteous and polite. The only remark to the staff: I ask you to be attentive to the writing of surnames and names on the check. I did not pay attention at discharge, my fault, someone else's last name and first name was written there. Perhaps this is due to my complex surname :) In general, the staff is cool. Free hot drinks, snacks, a bottle of water and fresh fruit in the morning near the reception were a pleasant surprise.

bwhci, Manager at Best Western Plus High Country Inn, responded to this review
Thank you for taking the time to let us know about your stay and for the good reminder to our staff to always be attentive. We will pass that on. We hope to have you stay with us again!

"Oh MY! Amazing"

Allisonspring, Sitka, Alaska 12/02/2020

What an amazing hotel. More like an Oasis off I40. This place had waterfalls, an amazing dog park, walking paths, incredible breakfast, cleanliness, and great Customer Service. To top it, the value was incredulous! What more would you want?

bwhci, Manager at Best Western Plus High Country Inn, responded to this review
Yay! We love us and we are glad you loved us too! Please come and stay with us again!

"Great value!"

User 10/02/2020

New area, great location off the freeway, really easy in and out, balcony, pool, breakfast. The best Best Western I have ever stayed. Very clean. I was upgraded due to a mix up and they were so easy to work with. Very cool.

"Nice Hotel"

serafinadebennett, Ogden, Utah 04/02/2020

The front desk girl that helped us was extremely rude and had a snotty attitude. To top it off at 9am the maid just open our door and THEN SAID HOUSEKEEPING!! me and my husband were in bed! Good thing we weren't EXPOSED! I WAS SO MAD! Who walks in and then says HOUSEKEEPING?????

"Jan. 18th 2020"

kom6600, Ashton, Idaho 21/01/2020

Check in was good & helpful, ladies were kind. Room was clean. Room was quiet. Bed was Horribly Uncomfortable, it was a long night . Breakfast & help there was Excellent! I would stay here again if I had a decent bed.

"Pet friendly & great service"

larsraney, Grand Junction, Colorado 21/01/2020

The staff is very friendly & takes the extra steps to make an enjoyable stay. Pets are truly welcome here & the outdoor pet area is excellent. Hotel breakfast and Jeremiah's restaurant were both great. The location is quite convenient to the Business Depot Center. North ski resorts are readily accessible. We have stayed here several times over the past 18 years & will continue to do so.

"New Years Eve in Salt Lake City"

Stephen R, Oro Valley 06/01/2020

Extremely friendly and helpful staff. Very nice "dog friendly" motel. Very nice, paved walking trail behind the motel. The breakfast was improved from a "grab and go" bag to a continental breakfast with bacon, potatoes and eggs, and waffles along with the usual continental breakfast fare.

"Nice but not exceptional"

cmrdan, Salt Lake City, Utah 30/12/2019

The room itself was quaint. The outside surroundings were noisy because of the closeness to the interstate. Don't understand why there were no towel bars. The fridge and microwave and coffee maker are always plus amenities. There was no weather strip on the door so cool air flowed freely. The heater fan was also noisy. Good staff and having a quality restaurant close was nice. Good to have free WiFi, even if not strong. Could be five star with small improvements.

"Fabulous hotel - even with outside entrance rooms"

VkmV04, White Plains, New York 30/12/2019

While I typically refuse a motel with doors that open directly to the parking lot, glad we chose this one! The rooms are freshly cleaned, microwave & fridge included, nice mission style decor, and the complementary breakfast was out standing. The property is comprised of several buildings- pool in the farthest back, breakfast room in the middle building, etc. We did not use the pool as did not want to deal with getting back to our rooms with wet heads. Breakfast was down the sidewalk with the entrance facing the back of the property- know people have been upset that they couldn't find, however the front desk staff provided us a map and simple directions. The breakfast was outstanding with different choices each day - waffles and scrambled eggs as always there - French toast, bacon and sausages were added in on some days. The food was nicely presented and very high quality. We added a second day to our stay and would have added a 3 & 4th had we not needed to be well south of Ogden.

"Clean and Safe place to stay in Ogden"

User 22/12/2019

This hotel always has staff at the front desk, keeps the rooms clean, and has a very nice heated indoor pool. The rooms are average (nothing fluffy or fancy). Take coins if you have to do laundry because the laundry machine debit payment is periodically offline. If you are traveling for work, there is internet, a decent sized desk, and a consistent morning breakfast available.

"LOVE LOVE LOVE this Best Western"

Rick B, Calgary, Canada 19/12/2019

We love this Best Western in Ogden Utah, we've been returning to this property for 10+ years, we've NEVER had a bad night here. Even during the renovation and construction this has been a great place to stay, recharge, have a swim, a nice walk, and a good dinner for us on our travels. We'll keep coming back...

"EZ over night"

Margaret T, bozeman 04/12/2019

Comfortable and clean. Toilet loose. The sofa was impossible to get comfortable on as the pillows offer no support. The walls are a bit thin. Skip the eggs at breakfast. They are awful. This place was over priced compared to other places I stayed on this trip south. It was very convenient for my dog with direct access outside. I like the convienient location.

"Fun with family"

robcharwilcock, Montpelier, Idaho 30/11/2019

One of my better Hotel experiences, staff is friendly and helpful, the front desk clerk treated us more like family than customer. I'll never stay at another hotel chain, Best Western has all my business

"Business trip-Ogden UT"

kaschliman, Perrysburg, Ohio 19/11/2019

The room was newer and VERY comfortable....all staff were friendly/hospitable and helpful...very clean with indoor pool, hot tub and well-equipped excercise room. Breakfast was well stocked with a great variety of choices. Improvements made are stunning...I have stayed at this hotel many years in the past and was pleasantly surprised on this visit. I will return.

"On the plus side"

Kevin P, Salina, Kansas 06/11/2019

Overall this was a very enjoyable stay. Every staff member I came in contact with was friendly and positive. They have a nice breakfast or take alkng bags if upu dont have tome to sit down to eat. I felt the room was about 15% overpriced. The room decorating is a tad dated and the bathroom is teeny tiny. Not a huge issue.

"My trip through Ogden"

Mr_Mebble, Fairbanks, Alaska 28/10/2019

I stay at this hotel when ever we travel to Grand Junction because it is convenient from I-15 and is a great hotel. We try to plan our timing when we travel through Ogden so that we can make this hotel our stop for the night,

"Beautiful hotel with amazing Staff."

bennyvsworld, Auckland, New Zealand 25/10/2019

This is a really beautiful Best Western. It had a lodge feel. Bathrooms were big, beds were comfortable. Ample parking and a gas station near bye. Staff were super friendly. Coin laundry. Cute gift shop in the lobby I believe it has complementary breakfast too.

"Perfect Place to Stay After a Long Drive"

User 25/10/2019

My sister - and her dog - were driving from Oregon to Colorado and I wanted to find her somewhere welcoming and safe to break her drive and stay. *THIS* place was perfect. She felt welcomed and safe and her dog was comfortable too. She enjoyed her large, clean room and took advantage of the amenities. Her breakfast was also satisfying and she was happy. JESSICA at the desk was SUPER helpful and nice and dealt with all of my inquires and calls with patience and grace.

"Awesome Hotel! Awesome Staff!"

jaredc118, St. George, United States 22/10/2019

Awesome Hotel! Awesome Staff! Was greeted by Jessika. She remembered me from previous stay. She made sure that we had a room that has been “pet free” due to my wife's allergies. Definitely recommend this hotel! Thanks! And especially a Big Thanks and Shout out to Jessika!

"Motel style BW"

denise V, Kelowna, Canada 21/10/2019

It is a motel style property with a nice courtyard. Close to the highway which was convenient. Breakfast was ok, nothing special, but adequate. The room was noisy, opening directly to outside. Jeremiah's restaurant is just across the parking lot and the food was good. Home style cooking. Internet was a little patchy.

"Clean, good location and accessible."

paulhW8637JK, Hurricane, UT, United States 21/10/2019

Wen we arrived 15 minutes early for check-in the room was not ready. The attendant said she would call my cell when room was ready. We drove around town for a while, but never got a call. We returned to hotel and a different attendant was there. The room was ready, but one problem, the windows and door were covered with boxelder bugs. We called and they sent someone right away, but only could vacuum up the critters, so it was not a perminant soulution. Ok, the room was very nice, very clean and very nice to stay in. We have a small dog and the room was pet friendly for a $10 / day pet fee. There was plenty of space for her cage for sleeping. There was a microwave and refrigerater, coffee/hot water dispenser, all the amenities you would expect. Staff was responsive and friendly. The heater system worked, but fan was rather noisy. Television was good size and quality, but the remote was not as user friendly, took a while to figure out best way to get your channel selection. Wi-fi worfk flawlessly. Beds were good, but not great, bedding was crisp and clean.

"Clean, Comfortable, and Quiet"

User 21/10/2019

The rooms were clean and the living space was extremely comfortable. They are renovating, however, it never interrupted my stay. The location was excellent with a restaurant right next to the hotel and with their new amenities building everything you would need was close at hand.

"Huge room"

brockc585, Hurricane 17/10/2019

This room had two sofa beds and two normal beds. For the price I paid I have never seen such a large room. They property is a little large and without a map you would get lost. The hotel seems very nice and parts of it seem really new.

"Ogden Utah"

User 17/10/2019

Ogden UT best western was not as roomy and clean. There was key cars issues, the breakfast was limited options and some days were cold, maid staff did not service the room regularly and had to.ask for.service.some.days.

"Definitely Deluxe"

Blokzijl, Green Valley, Arizona 16/10/2019

Because we are both handicapped and can't walk far or climb stairs we asked for a room on the first floor near an entrance. We were given a "deluxe" suite in the new building. Yes it was right by the door, but as no carts available in the building, we had to make multiple trips to get our stuff inside. Nice little balcony overlooking the new garden, with table and chairs, but it was raining out so didn't enjoy. Tastefully decorated, lots of wood, felt cozy. Separate seating area for TV also comfortable. Bit of train noise, but not bad. Didn't go into breakfast, as it was pouring rain, and other patrons had just left their cars parked in the roadway, underneath the roofed area.

"New Building Not Ready for Guests, but Used Anyway"

cynthiadF8585DG, Sequim, Washington 09/10/2019

We did not enjoy our experience here, but the property is very beautiful. The lobby is very pretty, and there is a new event building and garden in back. The garden area is not quite finished, but looks to be very beautiful when it is done. The breakfast room is nice, and the offerings are the usual hot/cold choices. Our room was very nice, with plenty of space and seating. There was also a small patio with table and chairs. Our troubles stemmed from the ADA bathroom, and the unhelpful and rude attitudes of the staff. The ADA room was in the new building which had just opened. There were issues with opening this building before it was entirely ready, including not being able to use the main entrance due to a concrete pad not yet poured. The ADA parking spaces were, understandably, located around this entrance, but necessitated a trip to one of the side entrances around the building. There were not yet vending or ice machines available in the building. I booked the ADA room because my husband cannot raise either of his legs high enough to step over the side of a tub, and this room had a roll-in shower. Note: why can't more hotels offer shower-only rooms without having to book ADA? The first issue came when I checked in, informing the desk staff that we had a small dog with us. We were told that pets were not allowed in ADA rooms, other than service animals. What???? After long consultations with a manager and a call to the owner, we were told we could have a pet in the ADA room if we put him in a "service animal" vest (which we do not have). We agreed, but did not comply with the request to put our small dog in a vest, as we did not have time to order one from ebay. :-) The roll-in shower in the ADA bathroom was either plumbed incorrectly, or was designed poorly. A shower taken in the evening flooded the entire bathroom, and seeped out onto the carpet in the dressing area. My husband went to the desk to report it, and was told housekeeping would respond. The response was a housekeeper offering a stack of towels, but no offer to do the mopping up. Having to clean the flood up ourselves was, to say the least, and inconvenience. In order to prevent the flood from happening again, my husband toted his toiletries and clothes down to the shower in the pool area of the building. Another inconvenience. When we checked out, my husband related our issues to the desk staff, and was rudely told that we had gotten a "good deal" on the $250 rack rate for the room, and led him to believe that any complaints were unwarranted due to our "good deal", which, in fact, was only an AARP 10% discount. I would also add that the stated rate on the BW web site for the most expensive suite in the hotel is nearly $100 LESS that what she represented as the going rate for our ADA room. When my husband asked to speak to the manager, he was told (without her checking first) that "the manager is unavailable and his voice mail is full." When my husband returned to our car, she came out and took a picture of our license plate. Subsequently, he called Customer Care at Best Western HQ in Phoenix, and was given a complaint number, but no follow-up was ever made. This is a nice property, and we are very disappointed that our stay was spoiled in large part to the rude staff.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Cynthia, I am truly very sorry to hear about the experience that you had while staying in one of our new rooms. You are correct in that we did just open those new rooms and some of your comments brought up issues for our ADA guests that we were not even aware of. Our contractor did not make the cuts in the curbing for wheel chair access in the correct places and the roll in shower was not made to drain correctly. I sincerely apologize that you felt you were treated rudley and that we did not respond to your concerns in an appropriate manner. We will address these issues right away.

"Ogden Star"

SlowPoke59, Apex, North Carolina 03/10/2019

People forget that good hotels are hard to come by in the West. This Hotel is one of the good ones. It is a courtyard type hotel with a restaurant. They have a nice breakfast buffet area that is quite large. The grounds are ship shape at the hotel. It is a good looking hotel, the check in was quick and the attendant was very helpful. The room was very clean and appeared to be newly remodeled. The bathroom was spotless, we stayed three nights and the room service was great. The mattress is the only chink in the armor. They need to replace these. But all in all it is a great place.

"Poor Handicap Rooms and Parking"

Ted1942, Seattle, Washington 23/09/2019

1. Handicap Parking Stalls with no space for wheelchair/scooter/side ramp access 2. Wheelchair/scooter access ramps to short and steep 3. Room I was in had a loose commode, which also had the door blocking access to the safety bars around the commode, and unable to close the door which opened into the restroom, should open out. 4. No stool/chair/bench in handicap shower, so previous user used the room chair which retained the water and was wet to sit on 5. Several electrical outlet in the room were not working 6. There were other issues, reported to Management, I would not recommend this property, but over all I like Best Western and will continue to stay with them, just not here again.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Ted, I sincerely apologize about the issues that you had in one of our accessible rooms. The room you stayed in was converted to an accessible room many years ago and you brought up some great points about ways that we could work to improve that room. I will share your comments with my owner and staff and see if we can address fixing some of the issues that you mentioned. I can see how this would make for an unpleasant stay. Thank you for taking the time to give us some clear feedback that we will use to improve.

"Don Coon"

drcoonjr, Seattle, Washington 22/09/2019

We stayed at this location for 2 nights and were very pleased. We had 3 rooms, 2 were for couples and one was a family room. They were all very well appointed and very comfortable. We took advantage of the indoor pool and hot tub and the breakfasts. The pool was a good size and the hot tub accommodate 8 people very well. The breakfasts had a great variety of items and more than enough quantity to satisfy everyone's appetite. The staff in both the breakfast room as well as the lobby were very pleasant and helpful. The prices were very reasonable for the quality of the facility. This facility is conveniently located right off the interstate which makes it easy to get to and from the facility. I would highly recommend this facility if you are on the area.

"excellent Room...Beautiful indoor pool and gym area"

sewbiz53, Coquitlam, Canada 15/09/2019

4th time we've stayed at this hotel. It's excellent access to the highway, not too far from downtown Ogden (lovely lovely town) and the new indoor pool and gym are fantastic...We will definitely be back.

"Quick trip"

User 15/09/2019

Had a nice stay. Staff very friendly and the breakfast was good. Beds are a little too soft for my liking,but clean. Pool was nice for our family to relax and have fun in. Clean hotel and well taken care of.

"Never again!!"

nirimazo, Surprise, Arizona 11/09/2019

We stayed here two years ago and got no sleep. Said we'd not come back. Well this was the only place in town that had a room due to some big conference. We got checked in today. Everytime the people upstairs move our ceiling squeaks. Everytime someone around us runs water or flushes, it runs in the walls. We came back from dinner and a maintenance man was using a pressure washer on the upper walk way and spraying all the dirt on the cars below, including our less than a week old new car. If I could find a room somewhere, we'd be out of here. Best Western needs to do something about this place.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear nirimazo, I am very sorry that the people in the room above you were making noise that disrupted your stay. We should have looked to see if we could get you into another room with no one above. you. I am also very sorry that the pressure washer was used so close to your new car. A substance had been spilled on the walkway that was difficult to remove, but we should have been more careful.

"Pleasant stay"

User 10/09/2019

Room was exactly what we requested. Everything was in good working order, room clean and freshly stocked. Staff very friendly and professional. We have joined the Rewards Program and will stay at Best Western Plus again in the future.

"Great Stopping Point"

William C, El Cajon, United States 07/09/2019

Very nice hotel, wonderful front desk staff, and a comfortable room for the weary traveler. Chose this spot in Ogden, UT for it's close proximity to I-15 and ease of access to the interstate. On a long drive from San Diego, CA to Livingston, Montana and knew that I wanted to be well north of Salt Lake City to avoid Monday morning rush hour. I was quite pleased with this hotel and will make this a stopping point again in the future.

"Pleasant stay"

Explorer617169, Melbourne, Australia 21/08/2019

Pleasant stay with nice clean rooms and comfortable beds. Pool area was fantastic. Breakfast was good. Overall the place was neat and well kept. The lobby area was warm and welcoming with lots of tourist information on the area available.

"Excellent Hotel very close to the highway"

philipmillermd, Hallandale Beach, Florida 20/08/2019

Stayed here for one night and the hotel has a very efficient front desk staff, great automobile parking, very comfortable beds in large rooms, a copious supply of towels, and a great associated restaurant called Jeremiah's. Heartily recommend this hotel perfectly placed just off the I-15 Highway.


SeeTheWorld608, Oceanside, California 16/08/2019

Room was large and clean with fridge & microwave. Beds were comfortable. Pool & spa are indoors which worked out great because we had a couple of summer storms roll thru. Front desk was helpful. Breakfast is a grab & go brown bag with a water bottle, piece of fruit, and granola bar. My only issue was that there were a ton of moth type insects that made it impossible to use the patio off the room. You had to swat at them just to get out to your car. Not sure if that was a temporary issue or if something more is going on with the insects.

"Our Little Girl Cried"

User 10/08/2019

We spent one night at this hotel. Was very disappointed in our stay. Did like the new pool but had to walk basically through 2 parking lots to get to the building that housed the pool. Because of the remodeling they said they only had grab and go bags for breakfast. We had picked this particular hotel because best western plus usually provide good breakfast. When our little girl opened the bagged breakfast the next morning she cried because all that was in the bag was bottled water, and apple and a granola bar. she said she never wanted to come to this hotel again. I have stayed at a lot of hotels and if I get a grab and go bag it usually has a juice, a fruit, a yogurt and a muffin. This particular grab and go did not even cost them $1 to make. They had told us they had discounted the rate by $20 because of the construction and that if we wanted we could purchase breakfast across the parking lot at a restaurant. The cheapest breakfast was $10 that would have cost us a minimum of $45 to eat there. I could have saved $ by staying at a Motel 6 and bought breakfast at their restaurant. We ended up eating at McDonald's because that was all we could afford after paying their "Discounted" rate.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Heidi, I am very sorry to hear that your daughter was so upset about the grab and go snack that we provide at the front desk. It sounds like there was some confusion about the breakfast. We have actually never had a free breakfast at our property. There is a full service restaurant on site, as you mentioned. If a property has a full service restaurant, they are not required to have a free breakfast. We are going to add one in the near future. We try to keep our rates lower than similar properties in our area, as we do not have a free breakfast. The grab and go is just a snack offering we do for guests that do not have the time to eat at the restaurant. It is not a breakfast replacement. I do apologize about this confusion.

"High 5 for High Country Inn"

User 04/08/2019

Quick, accommodating, friendly. Welcoming, clean, and comfortable rooms with new decor. I arrived for a one night stay, but found myself suddenly ill. The staff was very accommodating and were able to extend my reservation an extra night, which made all the difference. Being a rewards member, I appreciate the extra effort. I will stay a loyal customer.

"Very Clean - Sorry But My Review Will Be Boring"

TripGypsy4U, Fairfield, Connecticut 27/07/2019

After escaping the hell hole called the Bigelow Hotel in Ogden's city center, we landed here and the contrast was remarkable! CLEAN room! CLEAN bed! WELL MANNERED staff! QUIET nights. Yes, it's a motel - not a hotel. But you will only spend $100/night and you'll have a safe and clean place to stay in Ogden. (This one came recommended.) Breakfast is a paper bag with an apple, a granola bar, and a water. You'll live. Stay here. Go the the Black Bear and get some breakfast. It's up the street.

"Great place for the night"

User 21/07/2019

We stayed with our two kids for a short overnight stay. Great beds and pillows. Comfortable and clean spaces. Front desk staff was helpful and even though it seemed they were busy, they were helpful and courteous.

"Best place to stay when your in Ogden Utah"

Got2getup2getdwn, Corona, New York 18/07/2019

If you are on vacation or just taken a road trip with family or friends if you are passing by Ogden Utah this is the hotel you need to stay at the price is reasonable and the amenities are perfect.....

"This will be the place to stay in Ogden."

Mike L, Twin Falls, Idaho 13/07/2019

Nice expansion and remodel with more to come. We stayed in the new two King bed hotel with interior access and porch. I don't know a hotel in Ogden, Layton or Salt Lake for that matter that has this kind of room or interior area. The indoor pool was beautiful, hallways and entry way decorative and very well lit. The rooms are new and spacious meaning a lot of room. You're going to pay a little more but worth it. It's nice to see a business that makes this kind of investment to make things nice.

"Under Construction / Avoid For Now"

Bill_from_Washington, Lynnwood, WA 12/07/2019

I've stayed here several times and returned intentionally. I did not look at any other place in town. Right now the place is under major renovations. Until it's done I would look elsewhere. Its dusty, messy and some ammenities are lacking. Our room was nice (2 queens). The bed was comfy and things were clean. There was amble room in the room. The furnishings appeared newer. Everything worked except the tub did not drain properly. We also struggled with regulating the water temp. We also found the smoke detector still wrapped in its protective plastic shipping cover. I assume this may change but right now there is no breakfast at this location. There is a restaurant they direct you to in the parking lot where you can buy breakfast. The front desk provides a "grab & go" brown bag consisting of bottled water, fruit and a breakfast bar. It was rather pathetic compared to most other BW locations. There is coffee/tea in the lobby. On a personal note they no longer have the outdoor seasonal pool. It is now indoors. I booked here assuming they still had the outdoor pool (website still shows outdoor pool!). We really enjoy hanging out in/around the pool on a warm afternoon after a long day on the road. While I understand them changing to an indoor pool for seasonal reasons they did this one completely wrong. It's just a room with a pool. Why not install some roll up garage style doors that open to a nice fenced patio? Bring the outdoors in during the summer. This was just a muggy room with a pool and hot tub. They also used to have outdoor 2nd floor seating areas where you could enjoy the views of the mountains. Right now those areas were just big empty decks. New chairs are apparently on their way. Why not keep the old until they arrive so you could still use the space??? Based on the site plan/map this place should be quite nice when done. Until then, though, I'd go elsewhere in town due to the mess and lack of ammenities (and for me the lack of an outdoor pool). They should also discount the rates during construction.

"just visiting family"

scotty2018, Rock Springs, Wyoming 08/07/2019

The hotel put me in the new building and it was very nice. I did not know they were adding on as i have stayed at this property before. The new pool and fitness center were well planed out. When the landscaping in the back is done i'm coming back

"Near freeway but quiet"

Blokzijl, Green Valley, Arizona 08/07/2019

Easy access off freeway, but just far enough away that didn't hear the traffic noise. Originally asked for King sized room, but that was on the second floor, and though there was an elevator; but it was too long of a walk for two disabled veterans. So switched to queen bed on first floor, could park in front. Appreciated on-site restaurant, so didn't have to do more driving [after 610 mile day]. Nice clean room w/ good lighting. Sofa very soft, pillows collapsed so DH watched TV from office chair, while I propped myself up on the bed. Woke up to church bells ringing - the alarm!!

"Great place to stay"

L1466NGtammyb, Forest Grove, Oregon 04/07/2019

My family and I were just passing through and needed a place for the night. Place was new, clean and people were so nice. The restaurant in the parking.lot is excellent. We decided to come back this way again just so we could stop at this hotel. Really worth it!


User 14/06/2019

Stayed here last night and enjoyed it. Room# 254was big with a king comfortable bed and nice sized fridge. Room smelled nice and was very clean. Air conditioner was a bit noisy but we solved that in the morning. Someone had pulled one side of the filter out and didn't bother putting it back properly. Wish I would have checked that before we went to bed. Could use more restaurants or a sports bar that stays open past 9 pm. Close by. We would definitely stay here again.

"Pets on the move"

stephank391, Tucson, Arizona 29/05/2019

We often stay at Best Western when we travel wit our dogs. Rooms are usually well maintained and many have good outdoor areas for dogs but not all. In general rooms and amenities are clean and in good working order. All in all you get your moneys worth.

"2019 COUT vacation "

doxie8w8, Newark, Delaware 16/05/2019

We stayed in 116, check in was pleasant, helpful with area restaurants. Room was clean, comfortable bed. Right off I-15, not near downtown or decent restaurants. Pool was closed. Brown bag snack bag and coffee, no hot food.

"Good Location and Staff."

JayRYYC, Calgary, Canada 30/04/2019

overnight stay for long travel on the way through Utah. The location was easy to get to. one negative is this hotel did not have breakfast, unusual for a BW. Room was clean and staff were friendly / helpful.

"Nice clean location accepts dogs"

mdl38, Edmonton, Canada 23/04/2019

No breakfast but nice clean property. Comfortable beds with lots of pillows. Couch is a vinyl so not comfy for sitting so don't waste money on suite style room. Parking right outside your room so easy to unload. Nice grass area to walk dogs with bags and garbage disposal

"Sucks !"

User 29/03/2019

Well no breakfast is offered of any sort. The restaurant next door closes at 10, so your options for food are the 7-11 a block away. I was there while it was raining, guess they have never heard of rain gutters. Nice to try unloading to stay the night while the rain from the building comes off onto you. It sucks, go someplace else you will have a better experience. Oh yea, being a gold card member doesn't mean anything to them. I will not stay there ever again and will tell others to stay away!

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Compass272, I am very sorry that you had to check in during a rain storm and that water was falling directly on you while doing so. That would make me angry to begin with. I do apologize that we do not have a free breakfast at our property at this time. We do offer a grab and go snack in the morning and we will have a breakfast room opening up in the next couple of months.

"Comfortable Accomodations, Friendly Staff"

lv2travelVirginia, Virginia 28/03/2019

It was our first visit to Ogden and decided to stay at Best Western+ . Its easy on/off from HW 84 and price was right for our budget. The front desk/lobby offered a warm fire place, plenty of coffee and snacks. Our first floor room had all the amenities for our short term visit; fridge, large screen t.v., a small couch w/table. Plus there is a small laundry room. Our only lament was the hot water was luke warm, so stuck to showers instead of a soaking bath. We had quiet upstairs neighbors (but we always travel with earplugs). We enjoyed the grab and go brown bag snacks we picked up in the morning at the lobby. We did a lot of hiking/walking around Ogden and it came in handy. Its 100% smoke free but folks still can stand outside their rooms and smoke. Staff was friendly and helpful.

"Nice Hotel "

User 27/03/2019

We have stayed here before and not disappointed. Rooms were very clean and comfortable. The only thing was the air conditioning unit in our room was noisy. Front desk was very nice (sorry, I can't remember her name). Would definitely recommend staying here.

"Clean comfortable room"

User 24/03/2019

Clean and comfortable room. We were very disappointed that they no longer have breakfast! Just a apple granola bar and a water bottle. Staff was friendly too. Would have given 5 stars if they had breakfast!!

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear StaceyJason, I am very sorry that we do not have a continental breakfast at our property. With a full service restaurant on site, Best Western does not require it. However, we are in the process of remodeling a room so that we can have a nice continental breakfast for our guests. When I travel, I look for this as well. I do apologize that it was not finished in time for your stay. The grab and go bags that we have at the front desk are meant to be a snack for folks who don't have time to eat, not to be a breakfast. Thank you very much for your feedback.


User 20/03/2019

Staff at front desk were friendly upon arrival. Got a room with 3 queens. The room was clean and fresh smelling. Appreciate that they had vegan and cruelty free products in the bathroom. The fridge and microwave were a nice plus as well. Family also enjoyed the breakfast options, especially with 2 of us being Celiac. The sausage was clearly labelled as gluten free. Thank you!

"Great 2 night's stay. "

timkW8660HI, Payson, Utah 15/03/2019

This is a super clean hotel. The staff was very nice and helpful. The rooms are really nice and very clean, including the bathroom. Breakfast was very, very good. Their rates are terrific too. I would highly recommend it.

"Perfect in every way"

Tara B, East Thetford, Vermont 13/03/2019

This hotel was a great find. It is tough to find individual entrances now in good hotels, and after driving 400 miles a day I hate making several trips to lug all my stuff and the dog down a hallway. The room had everything needed, and the free coffee in the lobby 24 hrs. The location is great with mt. views. Easy to walk to a nearby area for the dog. I would plan future cross country trips with this stop in mind.

"Okay at best"

bigsky, Edmonton, Canada 10/03/2019

We arrived at 6:00 PM after driving from Phoenix AZ . We were met by a polite and friendly desk clerk , who advised there was no hot water. She advised she thought it was minor and would be fixed soon . We checked in because we had booked this Non Refundable room through . Upon entering our room the temperature had been set to 82F so it was stifling warm . The heating and Air condition was noisy to say the least . At 9:15 Pm I noted the water was still lukewarm so I contacted the front desk who advised it would be likely another 1 1/2 hours before the water was sufficiently hot . The beds were comfortable , but we noted a lot of early morning traffic noise . No breakfast included which is unusual . Upon checking out , I ask what the cause of the hot water outage was. A male talking to the front desk clerk indicated the installation of a new washer . If this was the case I believe Best Western owes their patrons an apology! Certainly will not be my choice for my next trip through Ogden .

"Under construction but going to be even better!"

Gopher-Vol_Fan, Nampa, Idaho 09/03/2019

While the Pond, Park walk and dog trail are inaccessible right now the new wing that has more rooms and the new continental breakfast space and indoor pool looks to be a great addition. The plans call for a new and improved landscaped dog and event venue and the Koi are still there. The big earthen berm in back will help block some of the train noise. This is going to be even better than it was before!

"Nice room"

joannep687, Alberta, Canada 03/03/2019

The rooms have been upgraded since my last stay a couple years ago. Very comfortable bed. However with the outside doors and no breakfast room, it feels much more like a motel than a hotel. Pool was outside so unable to use.

"Clean and quiet room."

User 02/03/2019

Nice clean room. Comfortable bed and quiet. Convenient freeway access and good restaurant in same parking lot as hotel so didn't have to drive to get dinner after a long day of traveling. Friendly staff as well.


MarilynandGary, Calgary, AB Canada 13/02/2019

I am unclear about the difference between the various brands of Best Western. This one charges $4 extra if you want a king size bed, there is no indoor pool, and they DO NOT have a breakfast but they do charge a PLUS price. The staff was very friendly, the rooms clean and the bed (Yes we spung for the King) comfy! The tissues and TP were the roughest ever! Good thing I had my own box of Scotties for my runny nose! The near by restaurant was closed so it was a search to find somewhere for dinner!

"If only we could shower"

User 10/02/2019

The staff was friendly, the room was clean and quiet, we were even able to order breakfast to our room from a nearby restaurant. Everything was going well until we tried to shower. There was no hot water. We called the front desk and they were friendly and professional, and told us they'd look into it. However, after a half-hour of waiting, we tried again and still had no hot water, so we had to check-out without showering. That was disappointing.

"No pool"

tarzh2016, Idaho 08/02/2019

If pool is under construction, post it somewhere. Disappointed kids. Stupid. I'm sure you can add it somewhere on the website. Also gross overflowing toilet in one room. Not happy with our stay already.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
I do apologize about the confusion regarding our pool during your recent stay. We have an outdoor, seasonal pool, and that is the only one advertized on our website. We are currently building a new facility that will have a indoor pool and a breakfast area, but we have not advertized this anywhere as of yet. I am very sorry for the confusion that this caused.

"Good, clean hotel and even though I only gave it a 4 star, I think it's one of the best in the area."

savagemomma, Salt Lake City, Utah 22/01/2019

We recently visited the Best Western Plus High Country in Ogden in January 2019. The rooms were clean, the staff was nice, and it had most of amenities we were looking for. The one downside is that they do not serve a continental breakfast at this hotel, but one of the staff members informed me that they have or will be starting construction to have a kitchen and continental breakfast soon. In the meantime, everything was nice and updated. They had to-go bags of snacks prepared so you could take each day and coffee, hot cocoa, lemon water, and fruit available 24/7. Honestly, we stayed there at the same time a bunch of schools stayed there because they had a convention, but it wasn't bad at all. The lobby was a little crowded and they tripped the breaker, so the coffee/hot cocoa machine wasn't working one morning, but other than that, the walls must be insulated pretty well. One other slight complaint is that I got ready one morning a little later (around 9:00 a.m.) and it must've been after all of the school kids had to get ready to go. I haven't experienced this before, but I didn't have hot water for my entire shower. I'm not sure if this is usual for this hotel because I had hot water the previous two days before and I bet if it weren't my day to check-out, the front desk staff would've taken care to make sure I had hot water. I was just checking out, so I didn't say anything. Lastly, I had forgotten my toothbrush and they gave me a complimentary one at the front desk. I also had to come in super-late on the second night and asked the maids not to clean, but the front desk accommodated my request for extra towels and toiletries, so I just had them available. The heater worked great and there was plenty of light, plenty of outlets, and the mattress and pillows were comfy.

"More like Best Western Minus!"

Pesca7, Denver, Colorado 26/12/2018

This was the first and only Best Western Plus we have stayed in that did NOT have an included breakfast. That came as an unwelcome surprise. The property is old fashioned and the shower as downright dangerous with no grab bar and no non-slip mat. Also the heat was noisy from the old style heater. On the plus side, the room was large and the bed was comfortable. We will not, however, be repeat customers.

"My Go to"

hanahgreene, Harrison, Idaho 10/12/2018

I stay here every time I am in this area. It is a motel, not a hotel, but the rooms are clean and nice and it is fairly close to the freeway, but the noise isn't too noticeable. The beds are comfy and I always get a good nights sleep.

"Wonderful dog friendly Inn."

User 30/11/2018

Room was updated, clean and very comfortable. Breakfast was great. Staff very friendly and helpful. Located right off the freeway, making it convenient for Salt Lake visits. I was in town for a concert at Vivint Arena. Best of all, my doggie companion was not charged an extra rate as long as 'she promised' to keep the room clean.

"No breakfast"

Walter W, Rigby 14/11/2018

No breakfast that Senior Citizens can eat. A apple and granola bar. They did say that they were sorry. The restaurant was closed that was close by. No discount tickets to eat at the restaurant and I did not want to wait until they open at 7 am. Breakfast at Best Westerns is normally at 6 AM.

"Clean and Quiet"

ReginaD637, Montana 11/11/2018

This was an exceptionally clean hotel, the room was spacious, and the bed was comfortable. Staff were pleasant and helpful. If you're northbound this hotel is also in a great location; it's convenient to I-15 and far enough outside Salt Lake City to avoid traffic on the way out.

"Good location"

drew3920, Austin, TX 06/11/2018

A very good room similar to most Best Westerns. Good parking. Conveniently located for us and not far from our highway going north. An exceptional Thai restaurant was nearby within walking distance (Aroy-D).

"The Park is GONE!!!"

KimandCompany, Moose Jaw, Canada 05/11/2018

We stayed here overnight on our way to Palm Springs in Feb 2017 and loved it. It was perfect for our dog. They had a beautiful park to walk our dog with a pond etc. I was so impressed that we came back in Dec 2017 on our way to Palm Springs but this time the park was gone and was the site of construction. It was the biggest disappointment of our trip. That set aside the hotel is located off the I15 and the rooms are decent so we will probably stop there again but this hotel used to exceed my expectations when they had that park.

"Friendly staff, clean and comfortable "

juneo456, Seattle, Washington 23/10/2018

Great place to spend a night. We stopped here on our way home to Washington. It's not far from interstate 15 easy to find. There are several restaurants in the area. The room is clean and comfortable.

"Exit 344"

User 15/10/2018

We enjoyed our stay. It is very convenient to the freeway and has all the amenities when traveling very nearby. We have stayed here a couple of times coming and going to Colorado and it has always been a good experience. A very well maintained facility. The restaurant has a good variety of food for all meals. This motel also has a good area to walk your pets I noticed.

"Very nice place."

Marilyn H, Show Low, United States 11/10/2018

The architecture and room decor were quite nice. The room was very clean, and the staff was friendly. The only breakfast offered was a "grab and go" bag for the road. The restaurant breakfast was quite good. The dinner was so-so.

"great return visit"

Martha C, Cape May Court House, New Jersey 06/10/2018

Stayed at this Best Western a few years ago and felt comfortable returning. There is some construction going on the back where we wanted to stay but we changed our room and did not effect our stay. Breakfast is not included but restaurant on premises has excellent food I understand after the remodeling and addition of new rooms will include an indoor pool and breakfast so we will come back next time in area i

"ALWAYS a pleasure to stay here"

Rick B, Calgary, Canada 04/10/2018

Yet another wonderful stay at the Best Western High Country INN in Ogden Utah. We stay here multiple times a year and NEVER have a bad stay. We've never had a complaint or an issue or anything negative. It's a well run, clean, wonderful property to stay at, we always look forward to a night here. The staff is friendly, attentive, and they seem efficient. Thanks again, for a very pleasant evening...

"No free breakfast - Plus price without the Plus. Keep driving"

Robert H, Regina 30/09/2018

Staff was great. Hotel lobby was very nice. Room was clean so that's all good. BIT it's supposed to be a "BW Plus". For sure the price is Plus. But no free breakfast is a deal breaker for me. You aren't a Plus if you don't have that.

"BW Ogden, UT"

User 13/09/2018

Very nice motel that is close to freeway. Room was clean and comfortable. They take pets and my dog also found it very nice. Good area to walk the dog. Wonderful breakfast with lots of choices. Check in and check out very fast and courteous. Would stay here again on another trip.

"Nice rooms, right off the freeway."

MabelJune2014, Ojai, California 19/08/2018

We typically stay with a Hilton or Marriot chain, but this hotel was available and convenient for our route. Rooms are very nice, super clean, and the shower worked better than most hotels. The towels seemed plush and new, and overall the room was very clean, spacious and very comfortable. No for breakfast, but there is a restaurant across the parking lot. Not a a great location for walking or running outside for exercise, but there is a lot of construction happening working on a beautiful park like area. The pool was fun, wasn't freezing cold like most.

"Not a Plus tonus"

Barry B, Kern County, California 02/08/2018

This hotel is a Best Western Plus, but the only Plus is the price. No free breakfast here. There is an OK restaurant next door, but not worth the price. The front of the room (outside) was full of dust and cigarette butts, a regular wash down would help. The room had a fly problem due to a large gap around the door.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Barry, I do apologize that you did not feel that you got a good value from our property. We will have a free breakfast going in later this year. There will also be a beautiful new addition with an indoor pool and some gorgeous new rooms and landscaping. We are under construction, but I will have my team clean down the area where you stayed. I apologize that it was dirty.

"Clean and great price."

garcia7ramon, Canyon, Texas 21/07/2018

Quiet area, friendly staff, great price. And what matters most - Clean room. I checked out before breakfast was served, but they always have fruit, water, and other drinks available. They gave us a grab bag to go, since we left before breakfast.

"Nice Property"

dgabica, Ontario, Oregon 19/07/2018

Nice hotel with very helpful staff. Located right off of the freeway so easy to access especially nice for motorcycle travelers. Great restaurant located on the property and ample parking. We have stayed here several times and will be back

"Probably won't stay again if in area"

Anon58759, Spokane 17/07/2018

Beautiful lobby and helpful staff including maintenance and housekeeping. Appreciated the coffee and cocoa as well as newspaper. Fitness room great although limited number of machines, even a weight machine which I didn't find at the other three BW+; very large room, mirrors, mats, fitness balls, and very large selection of weights and ice water. Bed ok with good selection of pillows. One chair (office) for multiple people; however, maintenance did bring in another chair from the pool or somewhere, which helped with seating. We were on the construction side, but we didn't notice the workman or noise. Price seemed pretty high especially for what we received. Cons included bagged breakfast with a small bar, orange and water (appreciated the water) - I'm surprised as the other BW+ sites on our trip had huge breakfast options, even the ubiquitous basic waffle, fruit, cereal and yogurt would have been appreciated. Pet peeve - no recycling available, staff didn't even seem to know what recycling was. I did feel unsecure and unsafe as keyed doors were either outright open, at the minimum unlocked (it wasn't I said something to the 3rd clerk that anything was mentioned about a rekeying project); our door seemed to stick or catch on the floor when opening so I felt sorry for our neighbors as there was a huge clunk and crunch every time we opened the door. TV remote didn't work; reception gave us their remote as they couldn't get it to work either, TV would cut out too. Very tiny fridge with broken handle things inside as well as lopsided so food fell out when we opened the door. Entrance and exit from street very scary as cars going highway speed although a city street.

"Spiders, high prices, and no breakfast, oh my!!"

U4184KQsharons, Fort Worth, Texas 17/07/2018

We have stayed at many Best Western's because we like the rooms, the price, and the breakfast offered. This place was more expensive that what we are used too. This place has the room but it needed some serious fumigation. Huge spiders and ants everywhere. Also, the pool area was decent except for the chairs which if you looked at the backs and underneath, spiders and some that looked like juvenile black widows. And the breakfast they offered was a bag with a water, orange and apple. Really? They said it was because of Jeremiah's restaurant that was next door but there was no discount offered for being a guest of the inn and Jeremiah's has good food but again, on the pricey side. So if you dont mind the high price, creepy crawlers and paying for a breakfast that most other Best Western's offer with the room, this place is for you....We will not be staying here again.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Sharon S, I am very sorry to hear that you had some ants and spiders in your room. That is certainly not something that we want to have going on at our property. We will get our pest control person out immediately to take a look at those areas. As for the breakfast, as soon as our construction project is done here on site, we will have a full hot breakfast offering, an indoor pool and some beautiful gardens. The grab and go bag is just a snack as we do not have breakfast, it is not meant to be a breakfast offering. I appreciate your feedback, you will help us to do much better in the future, and I sincerely apologize that you had some issures during your stay.

"Not welcoming"

HimeeG, Tualatin, Oregon 13/07/2018

Pulled on here late after 11 hr motorcycle day, 100+ degree weather. All rooms filled except for honeymoon suite. Offered it to me for ridiculous price which I declined as I was only going to be staying for 8 hrs or so. Declined to rent me room for price of regular single. Told me they'd rather have it empty than give it to me for that price even though I am acar, BW Platinum member & belong to Harley Owner Group (special program w/ BW). Mgr threw paper on counter w/ phone numbers of other hotels & told me I could go somewhere else. I thanked her for making feel like a valued Platinum member, then road up the hwy a bit & pulled onto another popular chain where they gladly gave me a comparable room for 100 bucks less, telling me they appreciated the biz.

"Bowling trip with my grandsons"

katherined850, Beaverton 12/07/2018

My grandsons have a bowling tournament in Dallas Texas. We left Beaverton Oregon. The bestwestern was in a great location and very reasonable. The staff was very friendly. The room was very quiet and clean. I try to stay only at bestwestern hotels.

"Wouldn't stay again"

sisybel, Bozeman, Montana 24/06/2018

Pulled into get a room, paid cash but wouldn't give me a receipt until morning??? Doing construction back part where they put us and when we tried to leave in the morning (after we were told construction doesn't start until after 7 am they were starting after 6 am and had to get out of my vehicle and move my mirrors in just to get my car out of the parking spot and to let the passenger in the passenger door, never again. Room was ok and clean.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear sisybel, I am very sorry to hear that you stay was interrupted by the construction work that is going on at the property. We ask them daily to park away from our building and not begin work until 7am at the earliest and that is just prepping work for the day. I will speak with the foreman about your comments and try to get this resolved. I also apologize that you were unable to get a receipt in a timely manner.

"Ogden, Utah"

DeniseandJohnR1, Madera, California 29/05/2018

Well, When we walked through the door to the main lobby...OMG! This is one of the most beautiful lobbies I've ever seen. I wanted to stay and hang out there, except we were dog tired. The room was very clean. nice & comfortable. There isn't a full breakfast offered because there is a restaurant in the same parking lot. Only negative I can say about our stay, which is not reflective of the hotel: At the restaurant, while the food was fairly good, the service was TERRIBLE. There were plenty of guests, but not a packed house and yet it took FOREVER to be served. Maybe eat at another location & YOUR EXPERIENCE WILL BE AWESOME FROM A-Z. P.S. The hotel staff were very friendly & welcoming :-)

"A nice spot"

misspiggy44, mesa az 21/05/2018

Really liked this motel. It is a completely revamped, remodeled older motel. Outsideparkimg and stairs. The room was fresh, spotless and totally remodeled there is a restaurant attatched that had good food. The hotel staff was friendly and helpful. I am picky about beds and this was a comfortable one.

"No Breakfast"

Larry R, Arapaho 17/05/2018

We like Best Westerns but this one disappointed us by not having a breakfast. The price was about the same as other places that have a great breakfast. We just got the little snack bag in the mornings and always ate a early lunch somewhere else. The staff was excellent and the rooms were very nice.

"Comfortable rooms"

Val H, Edmonton 13/05/2018

This property is located just off the I-15 outside of Salt Lake City! Great place to stay away from the big city! The room is basic with comfortable beds! The outdoor pool is seasonal and was not opened yet on May 11th! No breakfast included with stay but there is an awesome restaurant located across the parking lot!

"Granny & Service dog"

ruwalk4, Sahuarita, Arizona 12/05/2018

I have stay at Best Western Hotel lots of times and they always make sure that my service dog has everything she needs, and lets me know, she is all was welcome.The room is always bright and fresh smelling.. lots of fresh clean towels. Beds are nice and comfortable.

"Don't bother"

elleng394, Cheyenne, United States 10/05/2018

I did not enjoy my stay here and will not be coming back. Although the staff was friendly, I did not feel entirely safe here. Two very loud were in the next room, and I felt uncomfortable asking them to lower their voices. Also, this hotel does not offer breakfast nor coffe/tea, cookies on arrival as I have become accustomed to during other stays at Best Western. My bed was uncomfortable, the room loud (besides the loud men next door, there was a lot of foot traffic and noise from the street. The restaurant across the parking lot was excellent, however.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Ellen G, First of all, I am very sorry to hear that you had guests in a room next to you making so much noise and disturbing your stay and peace of mind. I am not sure what time you arrived at the property, but do put out cookies each day and have drinks and coffee in the lobby. I apologize that we did not point this out upon your arrival. We appreciate you staying with us and will use your feedback to improve our service.

"Great hotel."

User 02/05/2018

This hotel is absolutely one of the best. Hotel has a great staff. It is very clean. Comfortable beds. Jeremiah's is a great place to eat. It is very easy to get to off of the interstate. And the views are amazing

"Best Views In Town"

kwalbrink, Fruitport, Michigan 02/05/2018

If you are in Ogden Utah, you need to stay at the Best Western Plus High Country Inn. The views are spectacular, the service is great and the restaurant (Jeremiah's) has been ranked the best in Ogden Utah 10 consecutive years.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear kwalbrink, From reading your review notes it seems like you enjoyed your stay, but the rating given was very low. Hopefully this was just a mistake, but if not, please feel free to reach out to me and I will work with you to make things right.

"im not sure what to title this review, but i have allway injoyed staying at this location"

User 24/04/2018

its convenient to the freeway and not far from shopping. Has a good restaurant on sight. I did miss the pond and fish. I did have another couple traveling with us that found parafinala under their bed, that surprised us.

"Great Location...Excellent Value"

Paul B, Mountain Center, California, United States 22/04/2018

With tax and various tourist fees, our nearly new room was $115 per night. Well built and attractive rooms. Easy off ramp heading north. BUT! If you are pulling a trailer or Uhaul moving, you will have parking issues. High points were lobby coffee/drinks 24/7, a grab and go sack in the morning(water, orange and a pop tart) there is a nice restaurant in the same building lot, and the breakfast was large and filling. Anyway, for me, Bestwestern Plus was well worth the price.

"Great Night's Rest!"

CDNtraveller715, Lethbridge, Canada 13/04/2018

I was very happy with our room. It was clean and comfortable. I had a great night's sleep. We had a wonderful dinner at the onsite restaurant. Check in and check out was quick and easy. We will definitely stay there again.

"Overnight stay"

Suzie K, Idaho Falls, United States 12/04/2018

Very nice hotel. Back of hotel is under construction but didn't bother us a bit. Very pet friendly! Quiet location and easy to find off I-15. Great restaurant across the parking lot. Would definitely stay here again!


gray542018, Christina Lake, Canada 11/04/2018

Staff was excellent. Room was spacious. Very clean. Beds were excellent. Very accessible to freeway. Restaurant that is associated with motel very good. Staff very polite and knowledgeable. Food was excellent and service very prompt

"Good hotel for one night"

Mary W, Edmonton, Canada 02/04/2018

this is a good hotel when you are travelling. The rooms are comfortable as was the bed. We had a room in the back where there was construction but it was not due to start till 8 am and we were gone before that so it did not matter. They could not offer breakfast because they were under renovation- a takeaway bag with granola bar, water and fruit was offered. Staff was friendly. there was a restaurant across the parking lot that we had our evening meal at and it was a good home cooked meal. I would recommend this hotel for travellers looking for a hotel for a night stop.

"Clean rooms, great maid service. Dated furniture, street facing entry, no microwave or fridge, no free breakfast."

Lee T, Farmington, Missouri 16/03/2018

The room was clean, yet dated. No microwave or fridge. The on site restaurant is very good, no free breakfast is included in the stay. I'm not sure I will pick this motel again. When they complete yt?their new building I might. The staff is very friendly though.

"A little awkward with the construction"

Susan J, Moriarty, United States 15/03/2018

Awesome that they are still pet friendly! The room was much nicer than our last stay here. A little disappointed that the park was off limits for the construction, but new amenities were needed. As for Jeremiah's, don't expect much. The food has never been great.

"Better last time"

Vicky H, Pray, Montana 03/03/2018

Silverfish bugs on floor in bathroom in night time. Construction started 8:00 am near our room. Liked pet friendly policy and nearby restaurant. Other than nocturnal bugs, room was fine, beds comfortable.

"Great Mid Way between Missoula and Salt Lake City"

nofearcavaliere, Missoula, Montana 01/03/2018

I have stayed here 3 times so far! It is the perfect stop over on the way from Missoula, MT and Salt Lake City. The town of Ogden is so cute and we really enjoyed this quiet, clean and comfortable hotel. The front desk staff is very helpful. I'll be back!

"Easy Access"

Charles P, Baton Rouge, Louisiana 20/02/2018

This motel is just off I 15 and easy to get to. The staff was friendly and checkin was easy. Our room was clean, neat and the bed was comfortable. I would have rated it one star higher but the bathroom was the smallest I ever remember having in a motel.

"Traveling with dogs"

User 10/02/2018

we took our first ever road trip with our two large dogs. We were provided with a first floor room that opened to the park area. It was perfect. The room, and the entire hotel, was very nicely decorated, clean, and quiet. Staff was friendly and helpful.


Stan W, Big Bear Lake, California 07/02/2018

On our recent trip to Ogden, we once again stayed at the High Country Inn, which is just off Interstate 15/84 and on 12th Street, which ultimately becomes State Highway 39 leading to the Upper Ogden Valley and the ski areas there. To our pleasant surprise, this Best Western Plus had just been remodeled to an "Arts & Craft" decor, both inside and out. Our room was a standard size and well furnished with new A&C furniture and decoration. At 6 AM on our first morning there, I was a awakened by a noise like a distant jack hammer, so I thought it might be due to the expansion that was underway at the east end of the motel. Fortunately,it ended soon. I subsequently learned that it was a "water hammer" vibration caused by the flow restrictors in the shower heads, which I reported to the desk clerk when we checked out. This BW+ does not currently have a complimentary breakfast, but upon request will provide a $6 off coupon to use at Jeremiah's Restaurant across the parking lot, which also has been remodeled to an A&C decor. The food there was good and we had two meals there. The expansion will include a new breakfast room, which unusually will be at the back of the BW+. The High Country Inn is a newly-refurbished older BW+ with the issues mentioned above, but with a few tweaks should prove to be a very good place to stay while visiting Ogden.

"Son,s wedding"

Bob J, San Jose, California 04/02/2018

I always stay at this best western plus when I am in the area. Nice location and good staff. On site restaurant is good especially breakfast.i am looking forward to the completion of the new addition that is currently under construsction.

"One of THE BEST Motels We've EVER Stayed IN"

essexofwessex, Great White North 30/01/2018

A superb, clean, comfortable, quiet motel conveniently located about 2 blocks off the Interstate. Cheerful late night reception, after 9:00 PM, with NO reservation. A reasonably priced double Queen-bedded room was offered with easy access and quality amenities. The only problem: I don't know when I'll next be in Ogden to enjoy another stay in the High Country Inn. But if you're anywhere in the area, do book a room in this excellent facility. You'll have a great stay and you will NOT be disappointed.

"My Review"

brentc22, Lancaster, United States 21/01/2018

B/W Burley is always a pleasure to stay. Good rooms, staff, breakfast. Several eateries in close proximity. Well maintained with Great parking for my semi truck. Always a pleasure to visit this establishment !!!

"2 1/2 star Plus??"

MARIA G, Lake Havasu City, Arizona 18/01/2018

Very clean and updated with a wonderful park. BUT, not for me. Midnight train sounds its horn though the other 5 just the bells.. ugh. Bed too firm for me, plumbing really really loud! Beware the neighbors late night and 5am showers/toilet. Lastly the in room climate control goes on and off every hour no matter the setting. And its hard to enjoy any beverage but especially a nightcap in a paper cup! Does not seem like a 2.5 star plus to me. Yes there is just an apple and granola bar to go.

"Not worth the money.."

gregsJ1743EC, Yuma, Arizona 09/01/2018

For a Plus Hotel & the price you pay, the amenities were not up to was the complimentary breakfast that turned us off for the most part. It consisted of apples or oranges & coffee & that was it..yogurt, a toaster, bread, bagels or muffins would be an easy addition for more choices. Also we were not offered Bonus points in lieu of the free bottled water & bars we were given because we were Elite members. We did not realize we could have had bonus points until the next Best Western Plus we stayed at. We probably won't stay there again nor recommend it for these reasons mostly for the lack of complimentary breakfast items.

"Nice room / No hot breakfast"

Lance G, Santa Barbara, United States 07/01/2018

I enjoyed every aspect of this BW-Plus property except for the fact a hot breakfast buffet wasn't offered (I got a bag with an apple and sugary granola bar instead). I was recently in a much smaller and older BW property elsewhere in Utah and even they had a breakfast buffet. It's the most important meal of the day!

"Easy pet friendly booking"

linsdeyr, Fernie, Canada 06/01/2018

Travelling with pets is always a struggle so when I found that this Bestwestern had pet friendly rooms I was very pleased. It was only $10 extra for the night and the room was very clean and very spacious for our two border collies. Booking in and out was a breeze the only thing that was missing was a continental breakfast!

"Very friendly and walking distance to one of the most popular restaurants in town! Nice welcome from the front desk!"

jingalls1101, San Jose, California 30/12/2017

Very friendly and walking distance to one of the most popular restaurants in town, Jeremiah's! Nice welcome from the front desk and treats to take to your room! Yummy cookies at the front desk too! Ogden is a breath of fresh air!

"Great stop off the highway."

User 23/12/2017

Convenient, cute little hotel. Just what we needed on our cross country road trip. The staff was super friendly, it was affordable, and easy to stay with our 60 lb dog. Bed was comfortable and parking convenient.

"Ogden stay"

Thomas C, Delburne, Canada 22/12/2017

We had a very rough trip with visibility from blowing snow and icy roads to the feeling of relief once arriving at the Inn. We were greeted by friendly staff that made the check in a no hassle. We were off to a very warm and comfortable room. Rest and relaxation was a high priority for us and we were able to regenerate and go over to the restaurant and have a wonderful meal. The night sleep was relaxing with a very comfy bed and pillows to enjoy. The room was very clean and all amenities were at our fingertips. Check out was a breeze as usual and we were on our way. Thank you Best Western Inn.

"Very nice hotel"

G6435PFtammys, Rock Springs, United States 19/12/2017

The hotel was very nice, its pet friendly, and the staff were awesome! the restaurant was very busy, but it was worth the wait the food and service were excellent! its a must stay we had a great weekend there is a lot todo in Ogden Utah !!!

"The customer service is the reason for the rating"

Kath541, La Grande, Oregon 18/12/2017

Driving through on my way to Colorado, and looking for a place off the highway, I found this Best Western. The room was nice and large, a bit of old hotel - you can park in front of your room. No free breakfast, but coffee and nice lemon water in the lobby. Also, little to go bags. There's a Starbucks down the street and a restaurant across the parking lot. Not necessarily a destination hotel, but definitely somewhere I'd stay again. Best part: customer service. I dealt with two different people, who were more than kind and helpful. First alerted me to the fact that I had BW Rewards points and there was a deal where I could get a free room; second gave me great directions to Starbucks.

"Excellent hotel"

223maureenn, Tucson, Arizona 12/12/2017

Very clean and comfortable. Restaurant right there that delivers food to your room. Friendly, helpful staff. I thoroughly enjoyed my stay at this hotel. The room was big, plenty of room to spread out.

"Best Western Express Ogden"

48trudib, Phoenix, United States 08/12/2017

Great location, clean rooms, friendly staff. I've stayed here on business several times in the last few years and will return! Nice green belt in the back of the property and a restaurant on site. It's a comfortable and easy stay.

"Good "

User 06/12/2017

Pulled in late for one night - rooms around back were large and beds ok, an older hotel it seems. Would like to be in that room in the summer as it opens onto a huge second floor deck overlooking the grounds. Patio furniture all there for summer enjoyment. But, for a BW plus what was up with the breakfast? Apples or oranges and coffee?? And a brown bag ‘to go' breakfast consisting of a granola bar, water and an apple. This is not nearly what BW Plus offers and kind of disappointing.

"tiny bathroom, no breakfast"

User 04/12/2017

BW High Country had gorgeous views of the mountains from our room. There was an extensive grassy area and walking path with a pond containing koi fish! Nice to go for a walk after being in the car all day! Was able to toss the frisbee for our dog as well, and it was welcomed exercise for all. The hotel is aging. The bathroom was SOOO tiny! We were definitely in the off season, so it was not very busy, so our room was quiet. We could not park our 16ft moving truck close by, which was worrisome but ok. Great restaurant next door, Jeremiah's, that had wonderful soups and a fantastic breakfast. More food than we could eat! I really dislike most hotel breakfasts, as they are carb and sugar loaded. The eggs usually taste awful.

"Ogden Best Western"

christinedZ6069AN, Gull Lake, Canada 03/12/2017

Decor, service, and restaurant were unbelievably Beautiful with great food and service. Easy access off of I 15 as the hotel was just around the corner. This will be a must stop for my family from now on.

"Great Place."

eldenv2017, phx, United States 03/12/2017

Awesome place to stay. The hotel has been around for decades and keeps their promise to stay updated. Don't look any further, this place will have you thinking "why haven't we always stayed here" My new home away from home.

"What no Breakfast?"

jimlWakaw, Wakaw 02/12/2017

Well we certainly expected more from this plus. It wasn't until i had paid for the room that I was told there is no full breakfast. They offer a grab and go bag with coffee a fruit and a granola bar! Woopee! The best rate even at this time(12.02.17) with military discount was 104.00. (tax included) I was tired and we just decided to go with the flow. The first sign of trouble was the door which for a senior was very hard to open Bye the way if there are typos, it is because i required 2 pillows to sit on so i could see my keyboard ! Second was the washroom. Sitting on the miniature was easy...getting back up not so easy! After 3 flushes....success! The exterior decor is lovely and the wood in the rooms is nice, but this place needs a complete make over. The best part of the stay was the dinner we had at a restaurant achoo the parking lot.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Jim, I am very sorry that you were not aware of our lack of a breakfast until after you had checked in. We try to let guests know upon check in we do have a wonderful restaurant on site that serves breakfast all day, but at the present we do not have a free breakfast at the property. We are working to fix this in the very near future. We will have a small addition built that will have 28 large interior entry rooms, an indoor pool and a large breakfast area.

"Deceptive Marketing"

Craig L, Bend, Oregon 29/11/2017

We were quoted a price which they said included our dog. They later added an additional charge for the dog. We called and got no satisfaction. Facility was nice and conveniently located. No breakfast at the hotel. Nice place to walk dog in the back.


Thomas A, Nampa, Idaho 25/11/2017

An excellent Best Western, the staff, the room and the property in general are great. The only thing the I feel they should change is to have a breakfast in the mornings . There is a 24 hour coffee bar in the spacious lobby that is nice. The welcome package and the grab and go package at departure is a nice touch.

"Nice Hotel"

Q310IWmarkl, NAMPA, United States 19/11/2017

Was a very nice hotel and great staff. Would be nice if it had a free breakfast instead of some breakfast bag to go. Staff was great and location was close to interstate.Pet friendly which was nice. Thank you.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear MarkL, I just read your response and I want to thank you for the very nice rating. After a long wait, the owner here has received approval to build an addition to the motel that will have 28 large interior entry rooms, an indoor pool and full hot delicious breakfast. So we will be able to have it all for your next visit. We hope to have it all done by late Spring early Summer 2018.

"not what we expected"

waynehT7898YC, Sturgeon County, Canada 19/11/2017

stayed here in the past we took the room without looking at it first, will do that next time we if we pass this way gave us a king size bed, in a very small room, even the bathroom was too small and we are both shorter than most people the restaurant is not part of the hotel so patrons get no priority over the walk up trade, the wait for breakfast was estimated to be 45 minutes so we went elsewhere

bwhci, Public Relations Manager at Best Western Plus High Country Inn, responded to this review
Dear Wayne, On behalf of our entire team, I would like to apologize for not exceeding your expectations. I am very sorry that you the room was not comfortable for your stay. The property was built in in 1979, and at the time these rooms were very large. However, I realize they are getting small by todays standards. The owner here is getting ready to build an addition, that will have 28 large rooms with king or two king beds, an indoor pool and full hot breakfast. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 801-394-9474.

"Near the highway."

Cleat12, Vancouver, Washington 14/11/2017

So, this is a little more difficult to write this review. We had a good stay but there were a few issues. The highway and train tracks are fairly close. That means a little more noise than we were expecting. It wasn't bad but it was noticeable. A good thing was the park like setting at the rear of the property. It was a pleasant sight and gave an area for those with dogs and such to walk. Our room was on the second story and getting to it was a slightly challenging adventure getting our stuff up there. The restaurant on the property was good for breakfast and we got on the road quickly after our stay. The room was clean although when we checked in the first room they wanted to put us in was not ready... it was a first floor room and would have been a good deal easier to deal with if it had been ready. Our evening meal was take out from a restaurant further from the highway than the on-property one.

"Frieddly People"

346josephe, Kalispell, United States 13/11/2017

We were lost & the desk agent took the time to guide us in. It took three calls & a lot of patients but She did the job very well . A great place to stay , but we did miss having the morning breakfast, because it is not offered..

"Great Stay"

User 13/11/2017

We stayed here on our way to Texas, and again on the return trip. The room was clean, comfortable, and quiet. The adjacent restaurant, Jeremiahs, was a pleasant surprise. They had good food at a reasonable price. The hotel doesn't have a continental breakfast, but they do have juice and coffee and offer a travel bag that has water, granola bar, and fruit to go. Nice place to stay.

"Keep returning"

donmV958GL, Prescott, United States 12/11/2017

This is a very good hotel for business travel. Over the years I have experienced some minor issues but I keep returning. It's convenient to get to from I-15 but tough to get back on in the morning rush.

"OK place to stay"

User 10/11/2017

You can park right outside your room but there is no free breakfast. They give you a grab and go bag - it has a piece of fruit, a bottle of water and a granola bar. They do have coffee available. It was rather a noisy location. Staff was very pleasant.

"Noise from shower in other rooms"

User 05/11/2017

The noise from people showering in other rooms kept us awake from 4 AM . We had been on the road for 12.5 hours and needed our rest, which we didn't get. Needless to say, we did not stay in a Best Western on the way home.

"Visiting friends& family"

davebC1134FP, Crystal River, United States 04/11/2017

We stayed in 3 Best Western's during our travels from Puyallup WA, Ogden UT & Salt Lake City UT. All 3 were very clean with helpful, friendly staff. We plan on a road trip next summer and will stay at Best Western when ever we can.

"Is there a lower rating? Why not?"

marki167, Palmer, Alaska 29/10/2017

Things missing like extra blanket/ pillow. When reported to front desk in person, I was questioned like "what do you want me to do about it." Informed them that I just didn't want to be charged for them and clerk acted as if I was really putting them out. Unfriendly. Onsite restaurant was loud, expensive and the food very marginal. Waiter was extremely slow and forgot side dishes and I had to track him down to remind him. Actually cancelled some ordered items because they didn't come until rest of meal was complete. Do not stay here!!!

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear marki167, I would like to apologize that we did not do a better job of offering you superior customer service. We do not normally stock extra pillows and blankets in the rooms, but they are always available upon request. I will make sure that you were not charged for them. We also apologize that you did not enjoy your meal or service over at the restaurant. I do appreciate your honest and direct feedback, which gives us a chance to improve in the future.

"Opinion on Hotel Service"

224harveyh, Leduc, Canada 29/10/2017

Average facility. Disappointed that it does not have a complimentary Breakfast as many other BW have. Appreciate the size and convenience of the large Dog Walk area as well as the convenience from the Freeway.


User 28/10/2017

Very clean hotel but rather expensive for what you get. This is a WELL KEPT "motor-lodge" type of property where you park in front of your door if on the first floor. The rooms are spacious, bed was ok - Nothing special. With tax you are at $120 or higher. Pets are $10 additional/pet and they have limited pet-friendly rooms so book early in the day. There is a restaurant right on the grounds so you don't have to get back in your car to go eat dinner or breakfast. Their "grab and go" bag in the morning (which substitutes for continental breakfast) is an apple, a bottle of water and a very small granola bar. Reservationists are friendly and there is coffee, hot chocolate and juice 24/7.

"This is the best place to stay when in Ogden!"

reddragonflyranch, Scio, Oregon 28/10/2017

I've stayed here once before on my way to Colorado and it was my first choice to stay again on my way to Idaho. Excellent experiences both times!!! The rooms are roomy, the beds are very comfortable and my favorite is the restaurant, Jeremiah's, they have room service and are quick and polite. I travel with my little Jack Russell and the dog park is a treat for her but is also very cool with the Koi pond there too. Thanks for the continued excellence. It is a treat to stay there.

"No free breakfast"

John F, Omaha, United States 27/10/2017

I stay at alot of motels throughout the year, and, have never stayed anywhere that did not at least offer a free breakfast to the guests of the motel. Also, this place has the noisiest water pipes that will wake you up in the morning when other rooms use the shower.

"Very Beautiful Place"

User 24/10/2017

The military and Church of Jesus Christ of Latter Day Saints have undo influence, but other than that it is indeed a beautiful place. The historic Catholic Monastery offers a bit of respite from the hustle and bustle of the moment.

"Easy to get to, clean room"

499112Carlk, Taber, Canada 21/10/2017

This hotel is easy to get to, just off the interstate, The appearance of the lobby is very nice. The room was very clean. The staff were very polite and accommodating. The internet is very fast and the TV channels were good.

"The hotel is very old and need a remodel. No breakfast for travelers. The rooms are outdated."

User 21/10/2017

The place is outdated and need a lot of updated items to be considered a quality place to stay. Poor heating and cooling system and the bathroom is to small for the average travelers. The toilet had no pressure and was unusable while we stayed here. The room needs a décor makeover and had a very bad smell to the room.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear James, I am so very sorry to hear that you did not feel that we had a quality product for your recent stay with us. We are an older property, and so the bathrooms are small, that is true. We did just have a remodel of the furniture, beds, and carpeting in the rooms over a year ago. I would be interested to hear any specific feedback that you have as to ways that we can improve. I do apologize about the toilet pressure and the heating and cooling system. We will look into those right away. Thank you so much for posting your feedback.

"Front desk personnel was exceptional!"

User 18/10/2017

Front desk personnel (Stephanie) secured and forwarded personal documents left on premises when I checked out. All employees from front desk, landscapers, cleaning staff, etc. were all very friendly and helpful.

"Good comfortable motel but backside rooms will have nightime train noise"

BassetMa, Greenville, TX 16/10/2017

Our room was comfortable and a great size. However, we were on the backside and did hear some train blowing/noise. Mentioned to staff and they said they were in a quiet zone so should be noise free but it was not. Breakfast was a to go bag of a bottle of water, apple and granola bar. Very disappointing since all the other BWs we had stayed at had nice hot/cold breakfast buffets.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Bassetma, Thank you for taking time to share your feedback about the property. As you mentioned, we are designated as a quiet zone for the passing trains, but some of those drivers just can't help blow their whistle. The owner here is working to build a small addition that will have a very nice hot breakfast room, an indoor pool, fitness room and interior entry rooms. This will start work fairly soon. That will help with the breakfast part at least.

"I have been stopping at this motel for 29 years."

RMR24, Portland, OR 15/10/2017

It's always phenomenal. Perhaps this isn't helpful to a reader of this review. Stay there and you will understand why I go back whenever I am passing through Ogden. I highly recommend this motel and always suggest it to my friends and family if I know they will be anywhere near SLC. Try the restaurant, too. The menu is wonderful and the prices are refreshing.

"Very good"

Roberta C, Billings, Montana 11/10/2017

Comfortable and trouble free stay. Staff was very nice and always asked if they could do anything more. Breakfast was not very exciting but it was what we were expecting. Always difficult to tell if eggs are or artificial

"Amenities and room furnishings are comparable with other similar priced hotels."

User 11/10/2017

It was late at night and I had no reservations after pressing on in a rain storm throughout Idaho and northern Utah. With a friendly smile from the desk receptionist, I got the last room. This motel is relatively new and the room was very comfortable and clean. No odd odors were present. I need a firm mattress and give the motel high marks for this. My only negative comment is the lack of a USB charging port on the bedside lamp table. The buffet breakfast is nice and hot with everything one would expect in a Hampton, Holiday Express or Comfort Inn. This motel has a relatively convenient location from the interstate, though the entry is easy to miss, as it comes up immediately to the right after leaving the south bound off ramp.

"I love Best Western but this was not one of the best"

tiffanym22, London, United Kingdom 11/10/2017

first off, they don't offer the typical breakfast that you find with Best Westerns - they claim the restaurant on site is an "award winning" place that they don't want to compete. so they give you an apple and a granola bar -- room was clean, bed was fine, just not up to the quality of many other Best Westerns I've stayed at

"Best Place To Stay"

Y5935WCaaronm, Afton, Wyoming, United States 10/10/2017

This place is amazing!!! Great staff and the grounds are the best we have ever been to the lawn is immaculate and the fish pond and waterfall is so peaceful. The rooms are superb and the bed is so comfy.

"Nice, clean"

Jay B, Dillon, United States 07/10/2017

The hotel is in a good location. The room was clean and nicely decorated. The bed was extremely comfortable. The price was very good. The front desk agent was friendly and professional. I would stay at this property again.

"Awesome Staff"

Coleen C, Indianapolis, Indiana 04/10/2017

I would like to thank Stephanie (the manager) for accommodating us to a King room on the ground level as fast as she did. We really appreciated all her help and she even went above and beyond and sent me Charlie to help with all of our stuff. He also went above and beyond for us as well. Thank you both for your great customer service and all the staff. We truly enjoyed our stay here. Thanks again for being so great to us. The Corey's

"Great place to stay"

ronaldls2017, Ogden, United States 03/10/2017

We were towing a large flat bed trailer and this hotel has a great location in their lot for parking easily. The rooms are clean and the staff very helpful. We have stayed here several times and plan to stay again in the future. There is a Jeremiah's restaurant in the same parking lot with decent food, what could be more convenient when towing a large trailer? No need to go out looking for food. :)

"Right next to noisy train tracks"

892francesk, Toronto, Canada 03/10/2017

Trains blew their horns LOUDLY every hour. We couldn't sleep. The garden was nice and the hotel was nice but the point of the hotel was to SLEEP. Would never stay there again. And there wasn't breakfast.

"Not as expected"

michealj333, Boise, United States 03/10/2017

Not the standard quality that one usually finds at BW in reference to service. The rooms were clean and comfortable. Although advertised as a " Plus" property, there is nothing plus about it. There is no breakfast offered, other than a a stale piece of fruit, tiny granola bar and a small bottle of water, which one would find at other BW Plus properties, the front desk person (Stephanie) was rude to not only me but to others in our group. There is a restaurant across the parking lot but be prepared for a long wait and an inept wait staff. Typical truck stop food, edible but of poor quality. Jerimiah's) When I return to Ogden with my youth sports teams, we will be staying at a different property.

"Not what we were expecting "

Papalr1948, Riverside, California 01/10/2017

Spent 2 nights at this hotel recently. Check-in went good with fresh chocolate chip cookies. We were assigned a ground floor room that we had requested as we have a service dog in training. The room we were assigned had a stripped door handle. Once we were able to get into the room, we called the front desk and reported the problem. Maintenance immediately came by and informed us that a replacement part would take several days to get and suggested pulling up on the handle for the duration of our stay. The room was clean with a large grassy park across the parking lot. The area was great for walking leashed dogs with paths and a koi pond. There is a very busy restaurant on the premises. Good breakfast with lots of food and reasonably priced (we waited until about 10 am to go there as the place is very popular with the locals). The hotel itself only offers coffee and various drinks for breakfast as they encourage you to use the restaurant. We were offered a grab and go bag when we were checking out, but would have appreciated having some muffins available as we're light breakfast eaters early in the morning. Had a small issue during checkout. They had added a pet fee to our bill. I questioned the charge and informed the young lady that having spent numerous nights at Best Western's across the country the pet fee was always waived since the pup was a service dog in training. She let me know that each BW was independently owned and each had there own policies and she had never heard of a service dog in training (guess she figured service dogs were borned fully trained and mature). After explaining to her our mission and showing her our identification card from Canine Companions for Independence she reluctantly waived the fees, which we appreciated. We chose this location because of it's close proximity to the puppy training classes we were attending, but might look more closely next time we're passing through.

"Sleepless in BW"

agurary, Cleveland, Ohio 27/09/2017

Could not sleep due to terrible noises from upstairs plumbing. Sounded like a jet above your head at 3 AM Plus children running and screaming Paid $ 130 for headache Make sure before you go to bed it's a quiet one

"There Isn't Actually a Hot Tub"

hales_trails, Oregon 25/09/2017

I usually do a lot of research before I select a hotel, so my reviews are almost always positive when my expectations of a property are met. My expectations here were not met. We selected this hotel SPECIFICALLY because it had a hot tub and we were weary hikers at the tail end of a road trip. Well, the hot tub is now a fitness center (wahp-wahp). Truth in advertising would be fantastic - Best Western, take "hot tub" off of your amenities list! I immediately asked what could be done - upgrade to a room with a jetted tub, discount on the bill... to not avail. "Well, we have a pool..." - great. (We stayed anyway, given that it was 9PM and we'd paid online already). The room itself was fine - clean, stocked, spacious. The only really weird thing was the little entry area was ridiculously Pledged (the furniture polish) and so we both fell (yes, two young, able-bodied athletic-types fell over because we didn't expect the entry to be like an ice skating rink). So that was weird. The desk and coffee table were also reeeally Pledged and my DSLR camera nearly fell off. Oh my! I mean, I guess the room was super clean?!? *insert laughing-crying emoji* We laughed about it. The beds were not fantastic nor were they bad - they were budget quality. I like mine softer, but that's ok. There's no breakfast here - they have little to-go snack bags instead. However, their selection of 24/7 coffee offerings was quite impressive... flavored cappuccinos and such, and all kinds of extras. The "lobby" of the hotel is really cute, with wood beams and a fireplace I think. There's a gift shop and areas to hang out and drink said coffee. I'm just really annoyed about the hot tub situation, so, I'm sorry BW High Country, but you get only 3 stars.

"Comfortable Night"

Dee R, Prescott, Arizona 25/09/2017

After a long day on the road, we had a comfortable night in this clean establishment. The staff was friendly, but didn't quite get the restaurant hours correct when we checked in so we were too early for breakfast the next day. Our room was great and amazingly quiet for being so close to the parking lot. We would stay here again if in the area.

"The "BEST" Best Western Hotel we have have stayed."

S4449XHtheresas, Bermuda Dunes, California 24/09/2017

This Best Western Plus has a giant sized park for your pets. The Hotel is situated so close to the freeway and there are restaurants galore. I will gladly recommend this specific Hotel to anyone traveling thru Utah.

"Keep your expectations low"

41jonathano, United States 24/09/2017

Upgraded to a Suite and it turned out it didn't have a fridge or microwave and the "jetted" tub was broke so it's basically just a large bathtub. If you have to stay somewhere in Ogden and this is the last place you can find, get a standard room and keep your expectations low

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear 41jonathano, I would like to sincerely apologize that you had some issues in the suite that you were moved to. I am sure that was frustrating to go up to a suite and then have it be less than a standard room. Just to let you know, there is a fridge and microwave in the room, it just back in the corner by the closet. We were not aware that the jetted tub was not working properly, but will get it fixed right away. Again, I am very sorry that we did not have everything working the way that it should have been.

"Stayed before. Stayed this time. Will stay again."

Kristi J, Portland, Oregon 21/09/2017

Hotel was nice. Staff very nice. Room comfortable. Restaurant across the parking lot was/is amazing. Rooms open to parking lot. Seems to be in a very busy area so rooms may fill up.Did not use the hot tub/pool. Only negative is that the hotel is a little older so you can hear the upstairs folks walking around and when the fans in the bathroom are on it can get a bit loud.

"Touring The West"

Durward T, Central City 20/09/2017

Over the past 20 days now we've been traveling/touring the Wild West, we have stayed in numerous hotels(other than BWs) and the service, quality of the rooms have varied so much, but what we have found is that for the price from the other hotels to those of the BWs, it's been hard to beat. BUT ONE THING THEY HAVE IN COMMON, WHEN AROUND A NATIONAL PARK OR SPECICAL EVENTS GOING ON IN THAT AREA - "THEY ALL JACK UP THE PRICE".

"Lovely place"

User 17/09/2017

Friendly and competent staff;nice pool; clean room, comfortable bed. A gorgeous oriental type park behind the property--lovely for recuperating after a long drive. Pet friendly. This Best Western does not offer breakfast. There is a restaurant across the parking lot that serves pretty good food but is a little pricey

"Absolutely best in the area"

lisacD1745EB, Baker City, Oregon 16/09/2017

Excellent service. Great room and great for pets. Only thing missing is the onsite breakfast but they have to go snack bags. Will plan to stop again in our travels. Night manager was phenomenal and very helpful

"Clean, Rustic decor"

Cuong N, Houston, United States 15/09/2017

Staffs are very friendly and professional. Room is Clean and spacious with rustic decor. With membership, price is affordable. Free coffee, tea, Internet and breakfast. Definitely recommend this place.

"Ogden's finest"

K2342OTstephanies, Miami, Florida 12/09/2017

Wonderful property great location and amazing customer service. Restaurant on site had the best food around. Definitely recommend this Best Western to anyone traveling through or around the Ogden location.

"Ogden best western"

756mollieb, Gig Harbor, United States 11/09/2017

Great hotel to stay at with dogs. Beautiful grounds and convenient location. The restaurant on site was ideal after spending a long day on the road. Very friendly staff. There is a train nearby, but that didn't bother us.

"A good night's sleep"

Diveshack0674, Gresham, Oregon 09/09/2017

Extremely friendly and present front desk staff and a very impressive lobby. Rooms were OK, allowed for a good night after a long day driving. Very nice park in rear of facility, good for walking, good place to let the dog run.

"BW Ogden"

User 08/09/2017

It was a pleasure to stay at this hotel. As my trip was a transit from Denver to Seattle I only stayed for one night; however, if I were to have to stay longer term I would certainly pick this hotel.It was a very pleasant experience and I look forward to the opportunity to stay there again.

"Basic no frills hotel"

Bokehfoto, Northern Cali 06/09/2017

Basic hotel. The beds were firm and the room was clean. I was disappointed I was told there was breakfast but what it was, was more of a snack bag to go. I didn't really stay long here only over night as I was passing through. The breakfast in the restaurant in parking lot was affordable and lots of food.

"Don't miss the beautiful dog friendly park."

christinekJ969LN, Santa Barbara, California 05/09/2017

I brought various family members from California and rented four rooms at this motel. We were all different ages and backgrounds. Everyone loved their accommodations and the restaurant. What was surprising was to discover a very large private park directly behind the motel. It is beautifully landscaped and includes a very, very large Koi pond and paved path ways. Dogs belonging to motel guests were welcome.

"Enjoyed our stay"

carolrY2699LA, Bonners Ferry, United States 03/09/2017

Very nice room, very comfortable.Disappointed that there is no restaurant, but happy that a restaurant was in walking distance. Enjoyed the coffee bar, free newspapers and the Grab and Go bags. The staff was very helpful, eager to please. Also the room was very quiet, didn't hear the other guests moving about. Entries to the rooms might be better, though. My handicapped husband had difficulties walking through the stones to get to the room.

"One night quick stop"

Linda C, Rochester, United States 03/09/2017

Good hotel and location for quick over night stop on the way up to Yellowstone. Don't expect breakfast, but the restaurant next door is excellent for breakfast. Very easy on/off for the highway and a good quality BW. Hotel lobby is nicely decorated. Price is good. Grab and go breakfast snacks offered by hotel but ask for it. Near highway but quiet.

"Staff is friendly"

edward r, Duluth, Georgia 01/09/2017

It's an older but cozy property. I drove the 35 miles from Salt Lake City because it was $60 cheaper on a Friday night. I would give it 3 stars, everything worked with a new tv, room was on the small side but ok with a mini refrigerator and comfortable bed in a clean room.

"Not bad but could be better"

Freemont D, montebello, United States 30/08/2017

This was a lucky break for me since all hotels were booked along Interstate 15 for the great eclipse. A clerk at a nearby Holiday Inn checked and told me of an opening at the Best Western, just at the next off ramp. The room was ok. It was clean and comfortable. Internet was fine. Mattresses, towels, carpet, et al did not show wear patterns. The breakfast could be greatly improved, since it was a grab and go consisting of only a fruit, water and granola bar. A hot item and juices would be better. A sit down area would be better also. Overall, the hotel was very good.

"The Ecliipse was only PART of it"

User 27/08/2017

I stayed at at Best Western In Ogden, 200 miles from the eclipse, because the rates were so much better. I was impressed beyond my expectations by the beauty of the grounds and the amenities. My room faced a spacious lawn and garden, with a beautiful pond and waterfall. A freight train would amble by from time to time. From LA to this was like night and day! The fitness room had more machines than you usually see in a hotel, and the restaurant, Jeremiah's, was a stopping ground for locals...not just at "hotel" restaurant. I have only good things to say.

"Dog Friendly!"

Joe K, Peoria, Arizona 26/08/2017

We stayed here on the way to the eclipse and on the way back. The rooms aren't large, but big enough, and everything worked as it should. The attraction for us was the gigantic on-leash dog-walking area adjacent to the hotel. At least a couple of acres of grass and a koi pond kept the dog entertained. Take a few quarters for fish food to feed the koi. Food at Jeremiah's was just okay.


John M, Boise, United States 21/08/2017

room was not cleaned after first night...requested wake up call due to difficulty adjusting clock--did not get one...twelve sharp edges on various furniture in room--received injury...both room keys inoperable after first night--both of which were kept separately from each other...not breakfast other than an orange & granola bar--formerly guests were given a food voucher for nearby restaurant.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear John, I really would like to apologize for the problems that you experienced during your stay with us. We made an error in not getting your room cleaned for the next day and we have addressed the issue that caused this oversight. You mentioned that there were twelve sharp edges in the room. I will pass your feedback on to the owner and see if we can do something to soften the edges on the some of the furniture. As for the breakfast vouchers that you mentioned, we used to offer them, years ago, for guests with certain rates that included breakfast vouchers. It has been a long time since we had them and I apologize that you were expecting them. We appreciate your feedback as it helps us to address areas that we can improve on.

"It was okay, ask about the door knobs!"

User 18/08/2017

My wife and I were here for one night on our eclipse trip. Friendly staff. Room was fine. No breakfast, but they had grab and go bags (fruit, water, granola bar). Nice looking pool (but didn't use). The door knob didn't work well... Was sticking. Had to do several (like 6) very very hard pulls. . Went to the office and told them it needed attention. She explained to me that I needed to pull the handle 'up'. Okay... I suggested that they should tell guests about this on check in. She responded that various of the doors are different - some up and some down. I was going to suggest that it was still worth mentioning it, but it was pretty clear the desk clerk wasn't really interested... They also made a big deal about the hotel restaurant - Jeremiah's. Maybe it has awesome breakfasts, but dinner was really marginal. I don't understand the strong ratings.

"Lovely hotel, shame to be staying only 1 night"

Nick W, London, United Kingdom 17/08/2017

Booked double room with sofa bed. Even with the (double sized) sofa bed extended this room is huge & spacious. Very comfortable and clean room. No continental breakfast, but hot drinks & a 'grab & go' bag (water/fruit/granola bar) provided. On site restaurant (Jeremiah's) offers great range of good food at good prices ($70 for meal & drinks for 4). Would fully recommend staying here- I'm very pleased to have chosen this hotel & it's a shame to have stayed only 1 night on our road trip.

"Quick turn around trip"

Purplecraftyone, Nampa, Idaho 14/08/2017

I actually booked this hotel through as a three star option. The room was nice, had a cute little couch and a bench. The fixtures were updated. We didn't take advantage of the free breakfast or the pool but I did get a complimentary newspaper. I would stay here again.

"Pleasantly surprised! "

char7ie96, char7ie96 11/08/2017

Stayed for a couple of nights with my family including two dogs. Room was nice and clean. Bed could be a little more comfortable. Best part of the stay was the dog park directly across our room. Hands down the best dog park at any Best Western we've stayed in. Ladies at the front desk could be friendlier, after all, they're the first impression a guest encounters.

"Enjoyable stay"

robertmB6686XX, Lawrenceville GA, United States 10/08/2017

I really enjoyed my stay at this place. The back area is fantastic, and the room was clean and bed was comfy. I'll be back if I ever come back to this area. Great breakfast. Staff was friendly and front desk very helpful.

"Great Stay"

User 09/08/2017

Quick and easy check in. Nice clean place to stay. Perfect location for basic needs for travel. Nice pool and quiet place with good ample parking for everyone's needs. No problem with check out and great grab and go breakfast for everyone in your party. Plus options of hot coffee, cocoa or tea and water to go.

"Check your bed sheets!!!"

User 08/08/2017

Check your bed sheets!!!!!! Ours had body hair all over them meaning they were clearly not changed. This is one of the most unacceptable things you can do.... makes you wonder what else they don't clean.

"Service needs improvement"

michaelhE7240QM, Mountlake Terrace, United States 07/08/2017

The hotel overall was okay, nice area. The service for check-in was not great. Not very friendly. We were first told there were no rooms available, but when we asked where there was another hotel, they suddenly had a room. Over priced compared other Best Westerns.

"Uniquely charming, plus dog friendly!"

OregonKay97479, Roseburg, Oregon 07/08/2017

We loved the mountain lodge theme and the huge park-like grounds and pond behind the hotel. Good rates, comfy beds and Jeremiah's restaurant next door delivered a hot and delicious dinner. Wish I could go back.

"weekend visit"

Bob J, San Jose, California 03/08/2017

I traveled to Ogden July 21-July 23 to visit my son and his family. I had made reservations so check in was smooth and fast. My room was a suite with separate sitting and bedroom located on the back of the property on the second floor. I believe it is the only room of this size on the property. there was both stairway and elevator access. Everything was clean and fresh smelling. the carpet and furniture seemed to be relatively new. they had taken 2 regular size rooms and turned them into one nice sized suite. I had a small refrigerator and a microwave and free Wi-Fi. the 2 below window a/c units were efficient. the temp that weekend was in the mid 90's each day. the back of the property overlooked a small park with walking trail and a pond. I was able to park at the base of the stairway directly in front of my room. The housekeeping staff was very friendly and did a good job. DOWNSIDE: the computer in the lobby for guest usage was ridiculously slow. if you want to check in for your flight and print your boarding pass using this computer, allow about 45 minutes time to do so. the front desk staff could act a little more personable. both interactions I had with the front desk was pretty dry. they were very efficient and professional, but maybe a little weak making people feel welcome and appreciated. my only complaint about the room...the toilet...for the type room it was, I think they could have spent just a very few dollars more and upgraded the toilet. it was slow to flush, although it did flush, you had to hold the handle down for a few seconds. also, the toilet seat was as cheap as you can buy and was not a good fit. when you sat down, it wiggled. just not something I expected from the room. I will stay here again on my next visit and will request the same room. overall a good experience, but...with a little improvement could have been better.

"Park some place else!"

Mark G, Lombard, Illinois 02/08/2017

The hotel was fine. The fact that we couldn't park by our room because a phantom group was to arrive before we left and needed the spaces (which didn't occur) really burned me. It was a Monday evening and very few travelers were there, so the issue was a non issue if somebody had some common sense!


User 01/08/2017

Overall we enjoyed visiting with family, but the motel itself was not what we hope when we stay at Best Western. I had stayed here a few years ago, for a night and had no issues, but with a 3 night 4 day stay, I was a bit disappointed.

"Good rooms, but overpriced with a side of front desk ew"

865anjalik, Portland, Oregon 31/07/2017

It was ok. I honestly don't think it deserves a plus rating considering it met the bare minimum requirements for being a hotel room. The evening staff could have been better--the old woman was rude and the younger blond working with her was picking her teeth while talking with me--who does that?? Overall, not terrible, but I'd mark it as overpriced considering it simply meets the bar and goes not further than that.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear 865Anjalik, I would like to apologize that you did not feel you got a good value for your stay with us. Being a property out near the freeway, we are busiest in Jun - Aug with summer travelers and our rates are higher during this time of year. I also apologize that you caught us not puting our best foot foward on the front desk. We will certainly discuss your feedback during our next meeting and work to do a better job. I would be curious to hear what ameneties you would like to see that you felt were missing. We do not have a continental breakfast, but we try to offer many other services.

"Terrible place to stay, do not care if your stay is good"

User 31/07/2017

Beautiful place, but employees do not care about your visit. The front desk clerk was rude from the beginning when I asked for a place to get a cold drink and something to eat at check in. We found someplace on our own, 2 miles from motel which she should have known, not Pilot truck stop or 7-11 as she suggested .There was water running either upstairs or in room next door, listened to it all night, front desk lady did not want to fix, or look into. Neither of us got any sleep and I mean none. We didn't know if ceiling was going to drip water on us, or we would wake up to a flood. All night the water could be heard, her response was "are you sure it is not coming from upstairs", which I am now thinking is a recycle water service and she knew about it, for the 2nd time I called at 12:40 she didn't answer the phone. The maid knocked 5 times after being informed when we would be leaving. It was rude, for we couldn't get dressed for her. The front desk service was the same person at night and in the am. She had no desire to wait on anyone. When we were checking in, another guest came and told her the unit she gave them had someone in there and her response was "are you sure". The lady said yes their items, suitcases etc are in there. Rather than finish waiting on us, she started helping the other customer with the response, "well I guess I can move you". When we checked out, she made no attempt to ask how how stay was or nothing, even with the phone call I had made first thing in the am to state the water was still running. She had nothing to say about the issue, she totally ignored what I called about. I will never stay here again, nor will I suggest staying here to anyone.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Karen, First of all, I want to thank you for leaving such a detailed review. Even though it put our staff in a negative light, at least we can use this type of feedback to improve. I would like to apologize, but it sounds like we got off on the wrong foot right from the start. We certainly do care about the experience that you have while staying here and we want you to feel welcomed to a clean and comfortable room and stay with us. I apologize that this was not the case. Please know that we will discuss your feedback and use to train and do a better job. Thank you for staying with us, and again I apologize that we did not get it right this time around.

"Family stay travelling from Salt Lake City"

CinPfl, Regina 26/07/2017

Very nice motel style place to stay. Rooms are relaxing, clean, comfy beds. Air conditioning worked very well and not overly noisy. Entire hotel including laundry room is nice and clean. Best part is beautiful small park like area beside hotel. Well maintained, walking path, bridge over fish pond. We loved feeding the fish, and sitting on the large public walkway/balcony overlooking the green space. Jeremiahs restaurant in the same parking lot is excellent!! Didn't hear the train at all from room 230 (on the north side of the hotel). Very reasonable rate too. Definitely will stay here again.

"Overnight Reservation at a Best Western Motel"

User 24/07/2017

Except for the overbooking and resulting less than expected sleeping arrangement and too few towels - and the dinutive breakfast service, all was well. Appearance of exterior and interior and professionalism of the staff were excellent

"Rating the Ogden Best Western"

User 22/07/2017

The hotel was very nice, staff extremely friendly and helpful. The toilet paper needs to be upgraded. This BW did not offer breakfast but gave us "To go bags" which contained a very usefull bottled water.

"Beautiful surroundings"

akalinnea, Henderson, Nevada 19/07/2017

Beautiful surroundings and peaceful place to stay. They always had fresh baked chocolate chip cookies in the lobby. They do not offer breakfast. They do have coffee and lattes and in the morning they give you a "snack-go" bag which contains a granola bar and orange. In the same parking lot they have a very nice family Restaurant/bar opened for breakfast, lunch and dinner. The food is very good!

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear akalinnea, Thank you, thank you for the very nice review of our property. We might need to offer you a sales job here at the property, as you did an excellent job highlighting what we have to offer. I was especially happy to hear that you found the property peaceful. That is always so nice. Thank you for staying with us and taking the time to review your stay.

"Peaceful night sleep"

mstokley, Lakewood, Colorado 17/07/2017

Western stayed at the BW Plus High Country Inn after driving 10+ hours from Lewiston, ID, where we were visiting my wife's family. The appearance of the Inn is like a ski chalet. The extra park in the back with a paved walk, and a pOnda with Koi fish swimming around, was very peaceful and much needed after a long haul!

"Great hotel, with friendly helping staff"

User 16/07/2017

Enjoyed our trip To Utah and Best Western was a great hotel. A clean facility with a friendly helpful staff. Nice outdoor pool for the kiddos to burn energy in! All in all a great experience! And my bed was on believably comfortable!!!!

"Disappointment & MOTEL feel"

J5292IRmaggiec, Redlands, United States 16/07/2017

Definitely a cheap MOTEL feel without continental breakfast. The room rate was offered for the same price as a nicer Hotel. The rooms were small, beds really small, and it difficult to sleep . The environment was a poor try of remodeling a Motel 6. Disappointed that this location had the Best Western name associated with the Inn.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Maggie C., On behalf of our entire team, I would like to apologize for not exceeding your expectations. I apologize that you felt so ill at ease in our guest rooms. Our property was built in 1979, and the rooms are smaller than new properties being built today, but I would mention that we have the same model Serta Queen and King beds in our rooms as other top mid scale hotels offer. We have to maintain the same levels of cleanliness as any of the other new Best Westerns. We just completed a very extensive remodel of the property. I also apologize that we do not have a free breakfast. The owners here own the restaurant on site, that has won "Best Breakfast in Northern Utah" over ten times. I am sorry if you did not get a chance to try it out. Having said that, the owner here is getting ready to build a small addition with larger, interior entry rooms, a full hot breakfast room, and an indoor pool. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 801-394-9474. Sincerely, Brandon Peterson General Manager Best Western Plus High Country Inn

"Quiet, Clean and Comfortable"

Kim J, Redlands, United States 13/07/2017

The staff was so caring and helpful. The room was nice and clean and a comfortable bed and everything that we have come to expect from BW. I will definitely stay there again. We were road weary and this BW property was just what we needed.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Kim, Thank you very much for taking time to write a review of our property. I am so happy to hear that you felt cared for by the staff. There are not many comments that could make me feel happier as a manager. We are very glad that you were able to rest and relax here during your stay. We hope to see you soon.

"Beautiful grounds"

William K, Corvallis, Oregon 09/07/2017

The best parklike grounds to stroll on, even has a large koi fish pond. No hot breakfast, restaurant with room service next door. Rooms are so so. Expensive compared to comparable room elsewhere. We traveled over 4000 miles staying in motels, so think we know about prices. They are pet friendly and we appreciated that Clean. Tiniest commode and tub ever. They must be for a camper. A large person might want to check their rooms bathroom before staying. Ours was awful.

"Very clean resort and beautiful grounds"

jo604, Scottsdale 08/07/2017

We stayed one night traveling through Ogden. It was easy to find and was very surprised at the back pond and waterfall. It was a pleasant surprise after a hot motorcycle ride. The covered patio overlooks the back park and the rooms were very clean, roomy and nicely decorated. I will definitely come back.


Laurel K, St. George, Utah 08/07/2017

Great location for my purpose. The front desk personnel went out of their way to allow me a very late check out so I had a place to finalize getting ready for my son's wedding! The beds were very high quality. Great night sleep before the wedding the next day!

"Mediocre at best"

User 08/07/2017

Too High Priced for the quality of room Air conditioner was very noisy and the hot water was Luke warm at best. This is the most I ever paid for a Best western hotel and probably was not worth the money,

"Nice hotel"

nancyduffy, Saint Anthony, Idaho 04/07/2017

The rooms are very nice. There's a big fridge and microwave. The staff is pleasant. The only problems we had- the toilet would rock every time it was sat on, needs to be fixed. Also, the first day- the room was nice and clean. But we stayed 4 days and after the first day, they didn't really clean the room or add to the toiletries we had used. The bed was made, that was about it. The floor was never vacuumed. But overall, it was a nice place to stay.

"very small pool"

642susane, salt lake city, United States 04/07/2017

The hotel is more couple and dog friendly than family friendly. Pool is outdoors and very small and no hot tub. We liked it because it was close by several restaurants and the Salomon center which has lots of activities.

"A little dated but still good"

Mike H, Phoenix, Arizona 02/07/2017

This hotel is a little older and needed some minor touch up but it was still a good place to stay. The room was clean and the bed comfortable. No breakfast to speak of but we were leaving early as we had a long day ahead of us and their is a restaurant on the property.


donsL8184FL, boulder city nv, United States 02/07/2017

The Staff was extremely nice & friendly. The lobby & room were very nice.. However, the shower needs a lot of help. I was either getting scalded or frozen. There was no in between. When I informed the front desk, they were very apologetic, but the issue was not fixed. nor was there an offer to change rooms. . I ended up showering at a friends house. I will stay at this hotel again, but only if they fix the water heater issue. I will definitely be confirming prior to making reservations.

"Cat Friendly in Ogden"

Lindsay A, Seattle 01/07/2017

We spent the night in Ogden on our move to Seattle in May. We ended up at the Best Western since it was one of only a couple hotels in the Ogden/Layton area that was cat friendly. The hotel is right near the freeway and close to nearby gas stations. In addition, there was a restaurant on site that sold typical comfort foods. We actually ended up arriving well before check-in time but were able to get a room right away. The staff we encountered were friendly when we checked in and out. In the morning, the hotel provides a breakfast bag to go (fruit, water, granola bar). The hotel has all outside entrances, which was super convenient when unpacking and repacking the car. We were incredibly surprised by the room, and truthfully this is one of the nicest Best Western Hotels I've stayed in. The room has a mission style vibe and looks to be recently remodeled. Truthfully the rooms had a similar feel to the Grand Californian Hotel (one of my top favorite hotels). All the furniture was in top condition and the room was extremely clean. The beds and pillows were comfortable as well. We did have an incident during our stay, which unfortunately is why I can't give 5-Stars for my review. After a few hours in our room someone was at our hotel room door trying to get in. All of a sudden, they open the door and start to walk right in. Once they realize their mistake they quickly exit. We then call the front desk to find out they mistakenly gave our room number and a set of keys to someone checking in. About 20-minutes later the front desk sent someone over with a new set of keys. We did receive an apology over the phone and from the person who delivered the keys. Mistakes do happen but this definitely was concerning.

"The best Best Western I've ever stayed at!"

ronaldrY352OS, Palm Beach Shores, United States 29/06/2017

What a wonderful Best Western Hotel. Yes, It has this delightful park like setting in the back of the property. You can walk along a paved trail by a large fish pond. After driving all day what a wonderful way to relay and unwind. I'm pleased to say that it is pet friendly. I didn't care for the train sound at night but that would not deter me from staying there again. The hotel is well cared for and decorated with mission furniture and a comfortable western style decorations. Very nice place to stay!

"Beautiful setting, welcoming staff."

847joycel, Troutville, Virginia 29/06/2017

This BW is better than most we encountered in our 3 week trip across country. Very engaging front desk staff. Pleasant, friendly, welcoming with the warm cookies, helpful dinner recommendations, quick check-in, appropriately priced accommodations. Although on a busy street, the facility is set back from the road. We had a room in the rear of the building which had a magnificent view of the pond, grassy areas, and snow-capped mountains.

"Clean, comfortable, quiet night. Friendly front desk."

JustSayNoToSpiritAir, South Weber, Utah 27/06/2017

Clean, comfortable room. Even though the rooms all open to the outside, I had a quiet night with no disruptions at all. Lady at the front desk was great with my late check in. She was busy working alone and it seemed like a big party had just checked in before me, but she was friendly, courteous and fast. Jeremiah's is great for breakfast just across the parking lot. There's a well kept park next to the hotel - wasn't sure if it was part of the hotel or not, but it felt like a private park. My mini fridge wasn't working, but that was the only issue. I look forward to staying here again.

"A nice respite"

Bev M, Wenatchee, Washington 25/06/2017

We often travel with our dog, so we appreciate this dog friendly motel. The grounds are beautiful. The rooms are comfortable. The restaurant is convenient and offers good comfort food. The staff is friendly; the desk personnel at check in and check out were positive, professional, personable, and proud to work at this Best Western.

"Just ok"

Chloeh114, Chicago, Illinois 24/06/2017

The rooms all have doors that open outside . There was noise even with a room in the back . So I did not slept well., which I normally do not have a problem . But I am not big on hotels with the door to the room opening to the outside.There is no breakfast which is not a standard for best western. They will give you a grab bag in the morning that has a bottle of water , bar and piece of fruit. They do have apples, coffee , water, tea and a hot choc etc in the lobby 24 hours a day. The front desk was fine. The room have a coffee maker, fridge and microwave . I would not put this hotel on my list of places to return to, if I am in the area.

"Location, large park area and clean!"

AWWTG, Fort Collins, CO 21/06/2017

This hotel is located right off the highway but is quiet and clean. The rooms are good sized with two queens plus a little more space. A big plus is that it is pet friendly and there is a large grassy park with a good sized koi pond with a waterfall and small walking trail located behind the hotel. Relaxing and pretty! Coffee is available in the morning and a grab and go breakfast with a piece of fruit, granola bar and bottle of water to take on the road. Not bad for the price!

"No Breakfast."

Barry G, Montevallo, Alabama, United States 21/06/2017

The Hotel, Employee's, Rooms and the Grounds were really nice. Very Clean and Staff was very Professional. I was disappointed for the Price that there was no Breakfast, Most Best Western's offer A great Continental Breakfast.

"Clean, comfortable room. Beautiful park with koi pond!"

PeakAppleRidge, Colorado Springs, Colorado 16/06/2017

Clean room, very comfortable. Best Western is almost always reliable with cleanliness and larger than average, comfortable spaces. This hotel has an amazing park behind it, just for guests. Lovely, large koi pond with waterfall, bridge, glider benches, and paved walkway around pond and very large grass areas. Such a wonderful surprise to find that private bit of wilderness. Just off the interstate but only 5 minutes from downtown Ogden. After a miserable stay at the historic but badly-remodeled Ben Lomond hotel downtown, I was grateful to find this hotel.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear PeakAppleRidge, After reading your post, I feel like I should pay you for advertising the park area of our facility for us. We could not have written it up any better than you did. I am glad you enjoyed it so much. There are still many guests here who never venture out to the back of the property and never see the lovley park out there. It is especially nice in the evening of hot summer days and to stretch our legs or that of our pets. We extremely happy you found our place as a refuge after having a bad experience elsewhere. Thank you so much for staying with us.

"I give this 2 star motel 3 stars "

User 15/06/2017

It's a convenient location. I typically prefer a hotel: safer, cleaner, higher quality. But I got this place on a Priceline bid and I am not disappointed at all. It's safe, clean, and of a quality that displays pride of ownership and caring about customer experience. The employees are well trained and have a keen service orientation. The restaurant on property is full service and good home cooking.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Dennis, It always nice to hear when someone comes in with a certain expectation and that we are able to succeed in surprising a guest in a good way. This property is older, but we try really hard to keep it up and looking nice for customers. Something that may be of interest to you; the owner here is getting ready to build a small addition that will have 20 or so interior entry rooms, an indoor pool and a breakfast area. Then you could have the best of both worlds. We very much appreciate your nice comments and feedback about the property.

"All Queens not created equal, we thought ours was a double after the nice Queen size in Winnemuca."

User 14/06/2017

No breakfast, pathetic coffee service (I expect a real dairy product not chemical crap for my coffee). Grab and go offered...water and a granola bar. Nice park in back with koi pond. Basically not impressed with place, fortunately don't plan on passing this way again.

"Best place to stay in Ogden"

747jefferyw, Corona, California 08/06/2017

Best priced best location easy access from freeway and the food was phenomenal.. also polite service Speedy checking in and checking out beautiful scenery wonderful place to be married !!!! nowhere else better to stay in Ogden Utah....

"Good place to stay"

N8614PWdanielh, Hauser Idaho, United States 05/06/2017

Very friendly and accommodating staff at check in and check out. We needed a ground floor room because my wife was in a wheel chair. The ladies at check in made it happen for us. There were also many people checking in at the same time and they were very fast at assigning rooms. No long waits. One of the best check in experiences I have had in quite some time.

"Nice Hotel with a Beautiful Park Behind It"

Mooki32248, Corona, California 04/06/2017

We stayed here for one night and loved it. The room was really nice and clean. Staff members were friendly. They had a beautiful "public park" behind the hotel that was part of the hotel's grounds. A large area of well maintained grass, a big koi pond and two waterfalls. It was nicer than a lot of city parks. I wish more hotels had that. And the restaurant in the parking lot was good too.

"Great stopover"

Bart M, Middelburg, The Netherlands 02/06/2017

The hotel is conveniently located off the highway. The complex is well maintained and clean. The rooms are spacious enough. The bathroom is relatively small with a separate sink in the room. The shower in the bathtub is elevated which is a big plus if you are relatively tall. The hotel does not serve breakfast. The Jeremia's restaurant adjacent to the hotel is an excellent alternative. Excellent prize quality ratio.

"Not Really a Best Western Plus Hote"

RJH511604, Newport Beach, California 01/06/2017

Pool Not operation and fence was falling down, No breakfast offered. When I asked about it I was told they did not need to offer breakfast because they had a restaurant on property. No Microwave in room. I would not put this property on the same level of other Best Western Plus properties I have stayed at

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear RJH511604, I sincerely apologize that our pool was not in service during your recent stay. We have a seasonal outdoor pool, and we normally open it on or around Memorial Day weekend. Unfortunately, we had a part of the pump motor go out and we are waiting for delivery of a part to fix this. I would mention, that the owner here is getting ready to build a small addition that will have an indoor pool and a breakfast area. I also apologize the comment regarding a free breakfast did not come across in the right way. If a property of any Best Western level has a full service restaurant on site, as we do, they are not required to offer a free breakfast. This has no bearing on the "Plus" designation. The restaurant at our property is a huge local favorite and has won numerous awards. Having said that, we do have a grab and go option as a snack for those that do not have time to sit and eat, and as I mentioned, we are getting ready to add a breakfast as well. I do apologize for this inconvenience.

"Great Stay"

Skyler R, Dallas, United States 01/06/2017

This is a fantastic hotel. I've had to drive from Seattle to Dallas four time in the past 24 months and have stayed here on every drive. Great place to bring a pet. They have a great park with a walking trail and pond.

"Poor sleep, poor value"

User 30/05/2017

Beautiful park as part of hotel (around back). Poor HVAC creaky ceiling resulted in little sleep. Very few options at that exit for food or other. Brown bag: water, price of fruit and small granola bar for breakfast misses the mark in what many hotels now offer.

"Week after selling our house"

Utshead, Roy, Utah 29/05/2017

Stayed for six days after selling our house. Room was very nice. We had lots of visitors. Ground floor room close to the office. The food at the near by restaurant was average. Excellent access from I-15.

"Comfortable and freeway close!"

rhs88grad, Grand Terrace, California 29/05/2017

The facility reminded me of a few motor lodge type hotels I stayed at near the Grand Canyon about 20 years ago. It was an extremely comfortable feeling about the place - like a guest room at a relative's house. My only negative feedback was 'breakfast'. Coffee was plentiful and delicious but the only food option was something they called 'grab and go' which consisted of a brown paper bag that contained an apple, a granola bar, and a bottle of water. For $150 a night I had hoped for something hot and with more protein.

"BW Ogden Utah"

User 24/05/2017

This BW is fine for a one night stop over. Room was clean however the bathroom shower drain was very slow resulting in water up to our ankles at the end of the shower. Don't plan on the ususal continental breakfast - this hotel provides a 'to-go' breakfast which is a small grannola bar, a piece of fruit and a bottle of water. There is a restura;unt accross the parking lot but if you don't have a lot of time it's not a great option. There is a GREAT park though that connectds to the property which was a great way to unwind after a long drive.

"Average but great pet stay"

Stephen L, Alpine Colorado 20/05/2017

Biggest draw for this motel is the 5 acres of well maintained green area behind the building. Great exercise area for your pet and there are doggie litter bags provided.... and it appears people use them which is nice.

"Nice place to stop "

passiongal, Portland, Oregon 17/05/2017

We loved this place. The people were really friendly. We got in late and they helped us find food for dinner. Their was a great place to walk the dog. Beautiful park setting. Comfortable beds. Only thing we were kind of disappointed in was the one breakfast. They handed us a brown bag with a granola bar, apple and a bottle of water. Seemed kind of weird.

"Nice stop before metropolitan area"

131madelinem, Kanab, Utah 17/05/2017

Quiet for being close to the freeway, and very nice grounds to walk out back. With fish ponds and benches. Jeremiah restaurant next door is very good. The spa tub felt great, only down side is hot breakfast not included.

"Comfortable Stay"

K9657DVmaryc, Boise, Idaho 15/05/2017

We were pleased with our room and bed at this Best Western. It was comfortable and very clean. We enjoyed the free cookies and hot chocolate in the lobby. We also appreciated that parking was not a problem as it can be at some hotels.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
We want to sincerely thank you for staying with us and for leaving such a nice review of the property. We just started offering those cookies at night in the lobby, and I am glad that you enjoyed those and some hot chocolate. Thank you for taking the time share your thoughts about the stay. Hope to see you again in the future.

"Cross Country trip"

stano352, whitesboro, United States 11/05/2017

Stopped here on my way from Oregon and Nebraska en route to New York. Comfortable bed and clean room, not far from Salt Lake. Nice breakfast-to-go bag. Friendly attentive staff,and an impressive lobby.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Stano352, We are so happy that you stopped in to stay with us during your cross country trip. That is a long drive from Oregon to NY. A comfortable bed is what you needed most and I am happy that we had one for you. We are glad to hear that you also liked the grab and go bags. Thank you also for your compliment to the staff, they will appreciate it. Thank you again for your review and for staying with us.

"Nice room, no breakfast"

A4969TOsandrab, United States 08/05/2017

The room was very clean, appealing décor and comfortable for the 2 of us. We were able to park directly in front of our room, which was nice. Breakfast was a "grab and go" bag that had a bottle of water an orange and a granola bar. We took the water.

"Normally stay here"

Goldie N, Edmonton, Canada 03/05/2017

We always stay here every spring and the staff has always been cheerful, maybe this was a hard day as they just seemed tired. We went for the restaurant and this time service was so slow and a rare steak was served well done with little care. Not sure if we will return.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Goldien2017, Right off I want to thank you sincerely for staying with us for many years. We are so fortunate to have wonderful customers who come back to stay year after year. I talk to so many guests who are snowbirds that live up North and head to Arizona or sourthern Utah for the winter. We really appreciate you. I apologize that we did not give you a warm and friendly welcome this time around. Maybe we were just starting to thaw out from a long winter. I do not manage the restaurant, but I will be sure to pass your feedback on and I am sorry that your meal was not excellent. We sincerely hope that you will give us another chace to do a better job and serve you again in the future. Thank you again for your long time patronage. Brandon Peterson General Manager

"pet friendly"

774michelinef, calgary, Canada 21/04/2017

we love this BW for it's great park and friendliness when travelling with pets. It may our stay so enjoyable and we got a better rest after a long day of travelling. great restaurant adjacent to the hotel.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear 774michelinef, Thank you very much for your very nice review of our property. It is always so nice to hear that someone has an enjoyable stay and gets a great rest. I know firsthand how hard it is if you are unable to get a good rest when away from home. We have tried really hard to make our pet friendly areas as nice as any other part of the property and we appreciate your feedback about this. Safe travels as you journey on.

"passing through ogden"

User 18/04/2017

the hotel is very good, close to the interstate I15, lots of parking close to your room,pet friendly, very clean, good internet, has a restaurant on the property which serves excellent meals.Staff is very friendly,

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Robert C, We want to thank you for writing a review of the property. The opinions of our guests are very important to us and they can really make or break a business. I was happy to hear that you found everything to be convenient and our staff to be friendly. We want to always make each person feel welcome. Thank for coming to stay with us and once again, thank you for sharing your thoughts.

"Late night driving break"

Chris P, Albuquerque, New Mexico 16/04/2017

Used OnStar to book the stay and had not looked into the hotel personally. We needed sleep and they allowed pets so we stopped. There was a cup of water left in the mirror from a previous visitor and there were dust bunnies behind the bathroom room door. Wasn't that impressed with the room but the landscape was beautiful.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Chris P, While I was happy to hear that your stop offered some rest from a long drive, I apologize that your room was not cleaned properly prior to your arrival. It almost sounds like they were not all of the way done in that room before turning it over. We will take the appropriate action to remedy this issue and we thank you for letting us know about it. If the chance ever comes up, we hope that you will give us a second chance to serve you better on a future stay.

"Such a pleasant surprise"

Montrose S, Montrose, Colorado 11/04/2017

The rooms in this updated motel are large, comfortable, clean, and aesthetically pleasing. But what puts it over the top is the landscaped walking area that is part of the motel property--expansive, beautifully landscaped walking loops around a fish pond and hills which, when we visited, were abloom with daffodils. Such a welcome break after a day on the road! The on-site restaurant is also very good. Add in the friendly, welcoming staff, and this place can't be beat if you are traveling through Odgen! They are working on a new building to provide breakfast. In the meantime, we got a completely adequate to-go bag with fresh fruit, granola bars, and water.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Montrose S, I have to say you are my kind of guy. I walking around the grounds this afternoon, on a beautiful April day, and looking at the waterfall and all the green space and just thinking how nice it was. Thank you so much for the great feedback about your stay with us. For some reason the negative feedback tends to always stick in my head a lot more than the positive, but your post was a truly welcome surprise at the end of long day. So happy to hear you met my wonderful staff and we really wish you safety and joy in your travels and hope to see you again down the road.

"Care more about money than the guest"

janetdA2432XS, Calgary, Canada 11/04/2017

We've stayed here since 1990 and it has steadily declined in all aspects. This visit, the drain in the sink did not hold water, there was a dirty used bandage on the night stand in full view, there were 8-10 rowdy intoxicated people outside our room for hours, and the front desk would not answer the phone which I hung up after 30 rings.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Janet D, I was truly surprised to and saddened to read your post. We are always working to do a better job for our guests and we never value money over the guest experience. I am very sorry to hear that you had some noisy guests next to your room and that you were unable to reach the front desk by phone. That would certainly be frustrating. I apologize that we do not have a continental breakfast. The owner here is getting ready build a small addition that will have some large indoor entry rooms, and indoor pool and a very nice breakfast. We really do appreciate your business these many years, and we have even kept our rates lower than many similar properties in our area, but I really do apologize that the room was not clean and that you felt it was not a good value for you. I will try to contact you and see if we can work something out to help you feel this relationship is still worth keeping around.

"Great Hotel"

287aaronk, Ogden, United States 11/04/2017

Room & lobby were very clean. A great value. Fitness center was great. no breakfast. i would definitely stay there again. The room was relatively quiet. occasionally heard the other guests but not too loud. Occasionally heard the highway out front but not too bad.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear 287aaron, It was great to read your feedback and know that we are working to make your next stay even better. I apologize that we do not have a continental breakfast. The owner here is getting ready build a small addition that will have some large indoor entry rooms, and indoor pool and a very nice breakfast. It was great to hear that you enjoyed the fitness room and that everything in the room was clean and a good value. That is always nice to hear. Thank you so much for your kind post. Hope to see you again in the near future.

"Best Western Plus High Country Inn"

Robert F, Calgary, Canada 08/04/2017

The toilet was big enough for a preschooler and too close to the ground for an adult to use. The coffee pot was missing the part that holds the coffee grounds, the electrical outlet by the sink wasn't working so there was no night light or the hairdryer had to be used away from the mirror. The tv had been fooled with so staff had to come to fix it.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Robert Fulton, I would like to apologize that you had some difficulty using the toilet at our property. I had always been under the impression that our toilets were a standard size, but apparently that is not the case. Our property was built in 1979, and the bathrooms standards were certainly a bit smaller back then. I too wish we could make that area bigger. I also apologize that we had a few other items in the room not working properly. We very much appreciate your feedback and we will certainly work to fix these items that you have brought to our attention.

"Snow bird travel"

T8321CQrobertw, Sherwood Park, Canada 07/04/2017

I have stayed at this hotel several times in past five years. I have used Best Western for several years but are finding them less attractive due to cheaping out on value for money spent. Most do not include a breakfast including this place but there is an excellent restaurant on the property. I would like to see a basic breakfast offered with a room rented. ie bacon and eggs or cereal and coffee. I believe that this hotel could be sold out if they offered amenities to snow birds like an incentive like a breakfast or special price. We got two water bottles when we checked in and appreciated that but would liked to have a basic breakfast with our stay. Enjoyed the good bed.

"Staff is horrible, heaters are worse"

Ronn G, Bountiful, Utah 28/11/2016

The check in staff at this location is lazy, slow, eats while checking in, and actually refused a diamond select member a water upon check in. She will not even stand to hand you your paper. You have to reach to her as she has her food speed all over the counter. The heaters are OLD and impossible to regulate. They are loud and will keep you up if you are at all sensitive to noise.

"Good Best Western - Currently under construction"

Rach20Canada, Canada 24/11/2016

Good hotel for overnight after long day of driving. Rooms have been recently updated and there is still construction going on in the fitness center area. No breakfast included in the room rate. Skip the hotel restaurant next door for dinner - it was very disappointing!

"Great Surprise"

Travelnut98, Sugar City, ID 08/11/2016

We were driving late at night and could finally drive no further so we just jumped off the freeway and stayed here knowing nothing of the hotel. We were greatly surprised at all they have done to make this older property very nice. The restaurant, Jeremiah's, is excellent for breakfast. Great food all homemade. The lobby and rooms were clean and nice and the beds were very comfortable. The pool is outside and very small. It was covered and closed for the season so we didn't use it. No hot tub. I would stay here again.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Travelnut98, I want to personally thank you for taking the time to review your stay with us and for the extremely kind feedback that you offered. As you mentioned, the property is older, but we have tried to renew and maintain it, so that valued guests like yourself are pleasantly surprised when they stop in. Thank you for staying with us and we hope to see you again in the future.

"IT's OK, but no breakfast included"

m0nkman69, Edmonton, Canada 07/11/2016

it was clean, quiet with small screen TV's. But with the Best Western Plus there usually is some type of breakfast this one didn't have that and only said that they had a restaurant on site but we had to pay for breakfast. I thought all Best Westerns included breakfast.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Monkman69, We very much appreciate you taking the time to leave feedback about our property. I do apologize that we do not have a continental breakfast. The owner of the property is working right now to remodel an area of the property so that we will have a wonderful breakfast, along with some new rooms and an indoor pool. To answer your question, a Best Western is not required to offer a free breakfast if they have a full service restaurant at their location, as we do. Jeremiah's has won too many awards to count for their breakfast and thus the owners have not had a breakfast in the past, but as I mentioned, we soon will.

"Feed the Fishes!!"

BucketListRebel, Hamilton, Montana 05/11/2016

The lobby in this hotel has amazing ambiance! The room felt like a resort, almost like I was staying at the Wilderness Lodge at Walt Disneyworld! They have a koi pond that my dad would have flipped out for! Beautiful venue for a wedding...but the grandkids (2 and 4) enjoyed it just as much because there was a coin-operated fish food dispenser and they LOVED feeding the fish! We accidentally left the 4-year-old's favorite blanket and lost a good hour driving back to retrieve it. The housekeeper didn't speak English but she understood exactly why I came back. She walked me to the laundry room and showed me what I was looking for. Yeah, not much in the form of breakfast (juice, coffee, apples), but AMAZING CUSTOMER SERVICE from check-in to long after check-out!!

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear BucketListRebel, First of all, I have to tell you that I love your TripAdvisor name. Thank you so much for wonderfully detailed review of our property. Yours is the kind of feedback that makes us as a staff proud of our property and happy to serve the traveling public. I am excited to share this with my staff. Just to make you aware, the owner here is getting ready to add a small wing to the property with an indoor pool, some new indoor corridor rooms and best of all a free hot breakfast. Hopefully we will be well underway with this or finished by the time you visit us again. Thank you once more for your feedback.

"Best Western High Country Inn - Ogden"

User 01/11/2016

Bathroom shower was dirty. Bathroom door was splattered with brown yuck. (hopefully not excrement) Toilet paper holder was disgusting. There were crumbs on the floor between the two beds. I have stayed at this hotel many times. This was the first bad time. Also walked outside in the morning to find several police cars by the restaurant.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Jeannie, I would like to sincerely apologize for the experience that you had during your recent stay with us. It sounds like we did not get that roomed properly cleaned before you checked in. I am so sorry and embarressed that this happened. We so appreciate our valued repeat guests, like yourself, and we hope you have a wonderful stay each time you come into town. I am sorry that this was not the case on this occasion. We hope that you will consider giving us another chance in the future to do a better job in serving you. We do have a large number of local sherriffs that do eat here regularly, not sure if that is who you saw in the parking lot.


TallDogs, Western WA 23/10/2016

I'm not sure what exactly qualifies this property as a Best Western Plus, BUT I have never stayed at one that did not serve a breakfast. Also, the coffee and tea service did not have any fresh milk or half and half. Only artificial non-dairy creamers. Blech. Blech. Blech. The spa was tiny. Pretty where to put your towel, unless putting it on the WET, cooty floor works for you. You had to leave the warmth of the spa and walk all the way across the exercise room dripping and freezing by the time you got to the towels. The dressing rooms also lacked warmth. The rooms are just slightly upgraded motel rooms. Small, and certainly not worth the value for the money.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear TallDogs, First of all, I would like to thank you for taking the time to give feedback about your stay with us. We can certainly look into getting other coffee service items and making them available. I found your comment about Best Western Plus very interesting and I am sure you are not the only one who has questions about what makes the Best Western Descriptors different. I should start by telling you that our owner is working to build a new wing of interior corridor rooms at the property, along with an indoor pool and a breakfast area. All Best Westerns are required to offer a breakfast, regardless of being a Best Western, Plus or Premier. However, if a property has a full service restaurant on site (breakfast, lunch, dinner, room service...etc.) they are not required to have a free breakfast with this. The Plus designation deals with certain amenities that we have to offer or make available that a Best Western does not have to offer. For example, we have to have a business center and three computer work stations available 24 hours a day at our property with a faster internet speed and capacity. While many Best Westerns offer this, it is not required. We also have slightly larger towels and a nicer quality soap and shampoo than is required at a Best Western. I apologize to go on so long, but just wanted to answer your question. It is a good one. We really appreciate you staying with us and your helpful feedback is appreciated.

"No Breakfast"

Barbara D, Silverdale, Washington, Usa 18/10/2016

We didn't like the idea that the door to our room was open when we first arrived. Killed approximately 15 flies in room with a wet towel. It would have better if breakfast had been complementary. Reported room dissatisfaction when we checked out,

"Wonderful place for dogs!"

olivia01, kingston, wa 18/10/2016

This was a nice place to stay but it was especially great for our dog. The park has a nice pond...and you can feed the was very large and roomy. We have a standard poodle so it was very nice for him.

"Overnight Pit Stop with Pets"

Chris D, El Toro 17/10/2016

Great place to stay with pets!!! While travelling from Southern California to North Dakota through some significant weather with two full grown Labrador retrievers, the High Country Inn was like the stable at Bethlehem for Mary and Joseph. In other words, an oasis for the weary!

"Nice enviroment"

Lisa H, Olathe, United States 15/10/2016

Very nice motel, not as clean as I would have expected for the price. I do not like to see hair, and black tile grout. But all in all it was a pleasant stay. If you can, eat at the restaurant, very good food.

"Caught in a Severe Storm"

jnj2305, Cape Coral, Florida 14/10/2016

While driving through the area we arrived at the Best Western during a severe thunderstorm affecting the entire area. Many tourists had stopped for the evening. The front desk clerk was very nice and efficient but rather overwhelmed with the situation. Someone should have stepped in to help her with all the guests seeking information. We checked into a king room which was clean and comfortable. The bed linens were clean although they were thin. The motel is older with an outdoor pool and small indoor hot tub. There was a fitness center and nice laundry facilities. On the premises was a family style restaurant which was very crowded. The food was good and the prices reasonable. No breakfast bar is provided other than coffee and a piece of fruit. The price seemed rather high considering no indoor pool and no breakfast bar on site.

"No Breakfast :("

Adam B, Moab, Utah 07/10/2016

I usually choose a Best Western plus hotel because of the standard breakfast option that is provided. Just checked in with my wife and I and our 3 kids and now unexpectedly have to go out to purchase breakfast in the morning($30). Isn't breakfast a standard at a BWplus property? Expensive stay with no breakfast, I will choose a different brand in the area next time.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Adam, First of all I would like to apologize that we do not have a free breakfast at our property. I am also sorry that you were surprised by this information. Just to answer your question, regardless of which segment of Best Western we are talking about, if a property has a full service restaurant (serves breakfast, lunch, dinner and room service) on the site with the hotel/motel, they are not required to offer this free of charge. In our case, the same people that own the motel, own the restaurant. Having said all of this, the owner is working to build an addition that will have an indoor pool and a breakfast area. We are also taking your comments into consideration and I appreciate your honest feedback.

"No breakfast"

Guadalupe R, North Las Vegas 03/10/2016

All in all, the motel its self was pretty good, the interior where the office is located was nice, they did serve hot chocolate and had fruit to munch on, but no breakfast. The room was pretty good, rather large with twin beds, nice shower, but a bit noisy, other then that, it was pretty good OK.


User 02/10/2016

I fully went to this hotel knowing that they had breakfast and they never did, then to further prove the point home the restaurant that they told you to go to never gave a discount for the breakfast their are other hotels in the area that serve a breakfast so stay at these hotels.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
We very much appreciate your comments about your stay with us. I sincerely apologize that we do not have a breakfast at the property. The owner of our place is working to build an addition to the motel that will have some extra indoor corridor rooms, an indoor pool and a breakfast.

"Disappointed this time"

Susan J, Moriarty, United States 02/10/2016

We have stayed here several times in the last 5 years. They have obviously remodeled the rooms since we were there last, with not so good results. Lots of little problems along with only a continental breakfast. We will be trying the other Best Western Plus in Ogden next time.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Susan, We thank you for being a valuable customer over the years. You mentioned that you felt some of the changes that we made to remodel the property were not very good and that you had encountered serveral problems. If you happen to read this, I would be very interested to get your feedback as to what areas we can improve on, or areas that did not work out well for you. Just to let you know, the owner is working to add a breakfast in the very near future. Thank you again for your feedback and I would love o hear from you.

"Great stay"

User 02/10/2016

One night stay as we were just passing through. Booked online for a king room. When we got in I asked what floor we were on. Unfortunately, the 2nd floor. With a little kid all wound up from being in the car for 12 hrs I asked to be moved to a first floor room to be courteous to others. There was no issue at all and the lady at the front desk was very accommodating. Rooms were big and clean. I would definitely stay again.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Jarad, Just wanted to reach out and say thank you for your feedback about the experience that you had staying with us. It was very thoughtful of you to consider the guests who might stay below you and request a ground floor room. I have some little boys and no matter how much I ask, they want to run and jump on the beds. Very glad to hear that you found the room clean and comfortable and that you would stay again. We hope to see you in the future.

"Up to the standards"

qualchan, Eastern Washington 29/09/2016

Right off the interstate highways, this property lives up to the Best Western standards with a clean, comfortable room, excellent beds, useful furniture and friendly service. Although there is no on-site breakfast, there is a very good restaurant, Jeremiah's, right across the parking lot. . . . One caveat for northbound travelers unfamiliar with the area: The Hi Country Inn is well north of the first exits for Ogden, so don't be afraid to continue until you have past the clearly marked junction between I-15 and I-84.

"Don't expect internet"

stephaniekU3924FJ, Dewey, Arizona 28/09/2016

This hotel does not provide an Internet connection to all of it's rooms. I could only access the Internet if I went to the office; otherwise, it was not available in my room. The room was clean enough; however when you ask at the desk for Internet and WiFi service and have to go to the office, to only be told that the connection in your room is the old one, but it was the only connection available, there really wasn't Internet unless I was in the office. It was disappointing that this large complex couldn't have more than one modem to service all of the rooms. Staff should not put people in rooms that don't have Internet access when they specifically asked for it. If I had known, I wouldn't have stayed at this location.


Michael L, green river, United States 28/09/2016

199.98 is not worth it I have stayed at this motel for the last 5 years and never had to pay that price it don't even have a breakfast won't honor the travel coupons this is not even an high quality hotel if it was I would pay the price


User 28/09/2016

A Best Western Plus without breakfast????? Not very clean, not very friendly Lovely lobby but that's not why we came. We always stay at BW. The beds were up to BW standards which is the only redeeming quality of this stay.

"Pleasant Surprise"

Suzette L, Lakewood, CO, United States 17/09/2016

The check-in was fast and easy; the room (2Q) was large, clean and had everything (microwave/frig) we needed. The room service was fast and the food (Jeremiah's Restaurant) was reasonably priced and excellent! It is so helpful when traveling with a dog to be able to park right outside the door. The best part of our stay was the dog park out back. What a nice amenity! Note: While the train does go by on a regular basis, we couldn't really hear it once we were in our room with the door closed. We were in room 162 (ground floor facing the dog park)

"No free breakfast!"

Robert S, Orangevale, California 16/09/2016

My wife and I just completed a three week road trip that included staying at 5 different Best Western hotels. We choose BW because it is a good, clean, moderately-priced chain, we can get airline points, and they have free breakfast, or so we thought. We found out that the BW hotels are independently owned and the owner of the BW Plus High Country Inn owns the adjacent Jeremia's Restaurant, so they do not offer a free breakfast and they referred us to Jeremia's. When I made the online reservation I have to admit that I did not fully read the listed amenities, because it says that breakfast is available with charges. We just have been so accustomed to the free breakfasts at BW that I didn't read everything. I will say that the food at Jeremia's was good and the room and rates at the hotel were good also. I just want to alert people who, like ourselves, may be expecting a free breakfast.

"Got Screwed"

Tom B, Cottonwood, United States 15/09/2016

We have been using BW as our primary hotel chain. Have been a rewards member for years. One of the best hotel chains we ever used. However, We Stayed at this hotel on our way to Texas. Room cost was about $89.00. All was fine. On our return from Texas we stayed at this same hotel and they were nearly booked full, so they screwed the rate up to nearly &200.00 for the same room. I had no idea they would do that to us. I suppose all hotel chains can do that. Just never had BW do that. Cashing in our points and quiting BW.

"One of the Best places to stop "

ImaHappyTraveler702, Las Vegas, Nevada 12/09/2016

This motel is AMAZING! We had been driving, for hours and we're exhausted. I looked up pet friendly motels, there were a few to choose from, but I called Best Western, at 11:30 pm, looking for a room. They said they had a couple and come on in. We found the place conveniently located off the 15. I told them we did have a dog and she gave us a great spot at the end of the facility that was close to the "park", for our dog and enough room to park our trailer. She told us the "park" had a lighted walkway, the area was 24 hour surveillance and easy access. Being 11:30 at night, and dark, ok, whatever you say. When we walked out the next morning, let me tell you, this "park" was gorgeous! The grass was lush and green, there was a section that dogs could run around, poop bag stations, pathways that intertwined, a huge koi pond, that had a bridge over it. The field next to it had sunflowers peaking over the fence. The dog loved it, I loved walking it, it was just gorgeous and relaxing. They also have a gym, a jacuzzi a restaurant on the same lot, gas stations close by and the rooms were so spacious, with comfortable beds. The staff was fantastic. I do believe they cater to snow skiiers. Without hesitation I recommend this location.

"Good place to stop"

Jeanette F, Laramie, United States 12/09/2016

This hotel is a clean and comfortable place to stay. The service was professional and efficient. Additionally the restaurant affiliated with hotel is very good but very busy. We were very pleased with our experience.

"Ogden BW"

James J, Pinon Hills, United States 10/09/2016

It simple comes down to can I recommend this hotel? Beautiful room and décor, clean hotel. But, BW's website stated breakfast in hotel. None offered there was a local restaurant next door, but we ate there first night after check in and the portions were to large and no portions opions. There is a national pancake chain 1 mile down the road though. If your passing through for 1 night recommend. Several day stay no. Hotel is near no other amenities.

"Getting Better With Time"

DenverSwede, Denver 08/09/2016

We have stayed previously at the High Country Inn when driving to Boise, but it has been a few years. It's a better place now. We especially like the fact that we can drive up to our room and unload directly from our vehicle. The rooms are nicer now, and the train no longer makes any noise when it passes by. There is no complimentary breakfast, but Jeremiah's Restaurant (which is part of the complex) has excellent food at very reasonable prices. We ate both dinner and breakfast there and were very pleased. The rainbow trout had been recommended to us and was outstanding. We don't know when out next trip to this area will take place, but we will stay at the High Country Inn.

"Pleasant stay in a convenient location"

kcw531, Tacoma, Washington 02/09/2016

The hotel had nice western country decor. Rooms were clean and updated however I found the bed somewhat uncomfortable. The staff was friendly and helpful. Location convenient to highway and downtown Ogden. I wish there were a breakfast, but Jeremiah's Restaurant is conveniently across the parking lot.

"Outstanding Hotel"

Happydevo, Portland, Oregon 01/09/2016

We stopped in on cross country trip. The hotel is clean and very comfortable room. The room had all of the amenities you would expect and was in tip top shape. The service was also very good. Only downside was that there was no breakfast, but there is a restaurant in the parking lot with great food and reasonable prices. I think I will frequent this hotel on my way through in the future and would recommend staying there. Also love the fact that the rooms that the rooms and all non smoking and they have rooms for people with pets and most rooms do not allow pets as I hate staying in rooms where people have had pets.

"Ups and downs"

User 16/08/2016

Now before I talk about the one bad thing I'm just going to say the room was amazing. The beds were insanely comfortable, there was tons of space, and the shower was amazing. The only bad. No terrible thing was the pool was disgusting I found bits of trash on the bottom of it, there was a cotton ball with blood on it in the pool, and the pool was green so you couldn't even see underwater. Overall I'd say this is a great hotel, just as long as you stay away from the pool.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear "Ups and downs" We truly appreciate you taking the time to share your feedback about your stay with us. I also am thankful that you lead off with the good news, when there was a piece of bad news to follow. We very much want to hear when there is a problem and do our best to fix it. I am truly sorry about the state you found our pool in. We did not put our best foot forward in this case. We will discuss your comments in our next team meeting and try to make sure we fix this issue for the future. Thank you so much for letting us know and again I apologize that we were not in better shape when you came to stay.

"If you want a restful night's sleep, look elsewhere."

tconley1013, Parker, Colorado 16/08/2016

Hotel leaves much to be desired. It is located conveniently off the highway and has easy access to many food choices. The cleaning of the room is subpar. Socks are black after a few minutes of walking on the carpet. The bathroom floor is sticky. Minimal towels are provided. The bed is okay but not overly comfortable. The overall construction is poor and allows for easy noise transfer. The night staff is unconcerned with noise complaints. We experienced an excessively heavy walked on our final night. The front desk agent did not believe me so she visited the room. Naturally, the noise did not occur during her 3-minute visit. The noise was so loud that I was able to hear it very loudly with noise canceling headphones on. She ultimately told me that it is a single man above me so it can't be that bad and that they are guys who stay at the hotel all the time and they never receive complaints. Ultimately, she was telling me that since they are regular customers my issue doesn't matter. We will not stay at this hotel again nor recommend it to anyone. If you want a restful night's sleep, look elsewhere.

"Good for a one night stand"

captkess59, Cape Coral, Florida 16/08/2016

Very clean, nice room. 5 mins drive to downtown Ogden. No free breakfast so no higher rating. Right off the main highway on 12th street..can't miss it. We slept great after a long day of travel, comfortable bed and in room fridge. Ogden definitely a nice city to check out

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear captkess59, First of all, thank you for taking the time to review our property on tripadvisor. I know that it is so much easier to give feedback when there is a glaring issue, so we truly appreciate hearing when guests have a great stay as well. Just to let you know we are working very hard to get a breakfast in place. The owner here is getting ready to build an addition with an indoor pool, a number of indoor rooms and a continental breakfast. Ogden really is a great little city hidden away sometimes. Glad you got a chance to stop in and check it out. Thank you for staying with us and we hope to see you again.

"Beautiful setting, friendly staff"

User 15/08/2016

This hotel is located near beautiful mountains and features a park in the back that is a real surprise. The staff is very friendly and helpful and I would suggest you stay here when visiting Ogden. My experience was very pleasant.

"The best thing was the Koi pond behind the Inn."

susanandross, Bothell, WA 12/08/2016

We arrived after a long drive from Baker City, OR. The lobby is pretty and looks like "high country" should look. We were surprised that the price did not included breakfast and that we were not offered a coupon to cover breakfast at the restaurant located in the same parking lot. We changed and went to the pool, which we had to ourselves. It was a bit dirty, nothing a quick swift with a skimmer couldn't take care of. Our room was OK. The sofa was the most uncomfortable place to sit. I am 5'3" and I could not sit comfortably no matter how I arranged myself. There were tiles off the wall in the bathroom. After dinner in the parking lot restaurant, we took a walk behind the hotel and found the Koi pond. It is nicely kept and you can buy a quarters worth of food by vending machine. There were no hot cookies offered. That is a must for my husband. Over priced for what you got.

"Why so much?"

Michael P M, park City, United States 09/08/2016

Got a motel style ground floor unit. I have no idea why this cost $216 plus tax. The decor is like Yogi Bear. No real bar nearby. Bar makes you feel like your stealing booze in high school. Jeremiah's is the restaurant. See pic of Bar (hidden cupboard). Pot roast is good. Check in took 20 minutes.

"Comfortable but not worth the price"

Paul W, Boise, United States 08/08/2016

The room was clean and quiet, but there were a few simply maintenance items that made my visit only average. The tub drain was very slow, resulting in standing water filling the tub during a short shower. The shower head leaked and water ran down the wall. The iron leaked water and soaked my shirt, making ironing a shirt impossible. The room included a very small refrigerator, much smaller than similarly equipped rooms. At more than $200 per night, the value provided was not worth the price.

"Freeway close but away from the historic center"

Anonymous855, Trabuco Canyon, California 04/08/2016

It was a reliable choice but I think I would like to be closer to the historic center; we had to get in our car and drive a long way to see it and make dining choices. Albeit, there is a restaurant across the parking lot and we ate breakfast there. Room price was a bit high for the area and remind me not to take a handicap access room unless I want water all over the bathroom floor. By accepting that room we had no couch just a table with a single chair. Not how I like to read comfortably at night. Lobby was very cute with nice amenities!

"Won't stay there again"

User 04/08/2016

Even though there was a pretty cool koi pond, I was not impressed with this particular Best Western Plus. In fact I didn't find anything plus about it. The first room we were booked into did not have a functioning air conditioner and no refrigerator. Plus I found an item on the floor that had been left behind by a prior occupant. Given there was no complimentary breakfast and no discount for using the restaurant I thought it was very overpriced. We were given another room right away once we informed them of the problems with the room, but I feel that the desk clerk should have been area of the non-functioning items in that room. will not be staying there again.

"Decent room & Decent Price"

User 02/08/2016

When arriving the clerk was very nice we checked in quickly and went to dinner. Our room was clean, slightly dated but in good condition. Our beds were comfortable and there was enough pillows for everyone. Everyone slept well, considering it was quiet in our room. Easy access would stay again.

"Nice location "

Hope502, Shelbyville, Kentucky 29/07/2016

Upon entering the hotel the first thing I noticed is how beautiful it was. The lobby was gorgeous. The hotel desk clerk was very friendly and helpful. Check in process was fast and smooth. They have a outdoor pool that looked to be very well maintained although I didn't try it out. We went to our room and it was nicely decorated and very clean. We noticed the air conditioner wasn't as cool as we like it. Of course it was rather hot outside. We tried the restaurant on the premises,Jeremiah's, and it was very pretty and had good food at a reasonable price. They also have a fitness room and jacuzzi that we didn't try. All and all I'd stay here again. One thing I didn't like is that there was no breakfast offered. I guess because of the restaurant on site.

"Good Hotel Chain"

Brian M, Denver 28/07/2016

Excellent stay. My family and I were well accommodated on our long trip from Washington State to Colorado. My children enjoyed the pool and my wife and I the fact that you were able to accommodate our Pet. We enjoyed a pleasant rest and the excellent breakfast the next morning. I travel for my company and I will be sure to recommend this chail to the travel department.

"Decent place for the night"

KaritaBN, Seattle, Washington 26/07/2016

We stay at Best Westerns often and this one was just okay. The room was nice but the bathroom had a sticky floors and the tub barely drained. The TV didn't work, which normally isn't an issue but my daughter was hoping for some lazy time. The positive was the pool and the restaurant across the parking lot. The front desk staff were welcoming and helpful.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Karita, I would like to thank you for taking the time to leave feedback about our property so that we can improve for future guests. I really apologize that the TV in your room was not working. We have been sold out many nights lately, but we do keep spare TV's on hand for this kind of issue. It was not clear if you let my staff about your concerns or not, but either way, I apologized that you felt something sticky on the floor and for the issue with the TV. We will look into both issues, and again I appreciate your letting us know. We really appreciate your business.

"Excellent place to stay"

Christie S, Hillsboro, United States 25/07/2016

This is an excellent place to stay. It is convenient to the freeway, it is clean and comfortable, and it is reasonably priced. The staff is very nice and helpful. It was a pleasure to be there and we would stay there again.

"Wonderful for Pets!"

BetaSX, Honolulu 25/07/2016

I was traveling with my dog, a 3 yr old pitt-bull Lab mix. Part of the hotel property has a large (about 2 acre) field of mowed grass with a little pond with trees and carp. It was a wonderful grassy area for pets to walk and play in! We really appreciated having it there! The room overall was good, I would stay here again. The only downsides were: The Air Conditioner was loud and the dial did not work except for on and off. Also the shower-toilet area is very small. But, the water pressure and ease of adjustment of the shower head were wonderful! The best I've seen. The vanity, the beds and TV were all very nice especially not having to wade through a stupid TV guide that is often so clumsy! With this TV you can go straight to the channels. Great!! I love the decor and style of the hotel. There is a restaurant called Jeremiah's in the parking area. I would say the food is fair at best and the ambiance is very nice and the staff is super great!

"Great Experience"

Linda H, Bend, United States 22/07/2016

We were warmly greeted upon arrival. Our room wasn't ready but the staff quickly made an adjustment and got us into one that was. It was extremely clean and quiet with a very comfortable bed. Enjoyed staying across from the park. Only slight irritation was the internet required us to sign in repeatedly.

"Comfortable, clean, with some nice extras that elevate the experience"

Rachael D, Jackson Hole, Wyoming 20/07/2016

This was my second stay at Best Western Ogden and once again I found it comfortable, clean and very satisfactory. A couple of little extras elevate this hotel/motel from standard family fare to a little bit better and one is the large manicured garden and Koy pond at the rear of the property. This is a private park (supposedly) only for the use of hotel guests. Just a short walk from your room, you can collect a handful of fish food from a vending post for a few cents and feed the ravenous Koy. If you travel with a dog/pet, you'll love this wide open space perfect for a late afternoon or evening stroll. There also an outdoor pool which is pleasant. In the foyer is 24 hr access to tea and coffee from a "cappuccino" machine. The rooms are spacious with a large TV and desk. I would stay here again.

"Excellent value!"

Kelly A, Albuquerque, New Mexico 20/07/2016

Spotlessly clean, up to date furnishings, easy on/off the freeway, ski lodge themed lobby, friendly staff, plenty of parking. No breakfast was provided which was fine as there is a very nice, family-owned restaurant in the parking lot. This hotel had the feel of some character and attention to detail not found in cookie-cutter corporate hotels of the same level. Recommended.

"One look says it all"

User 19/07/2016

Upon entering the lobby , wide open spaces greet you. The staff were helpful and with a charming park to stroll in behind the hotel make for a relaxing end to a stressful drive. And to top it off, there is a great restaurant across the parking lot.

"Just beautiful!"

k9julie, Lodi, CA 18/07/2016

I have paid a lot more for rooms not nearly as nice as this. Lobby charming and delightful. Front desk courteous and helpful. The room is comfortable with nice quality furniture and a clean efficient air-conditioner. Both room and bathroom are immaculately clean, but the cherry on this cake is the area behind the hotel. There is a large landscaped lawn area with shade and benches and a beautiful big koi pond complete with cups of food to throw to the gorgeous fishes. Well behaved guest dogs on leashes are allowed in this area and it was clear that responsible pet owners have taken their obligation to keep the area clean seriously. This place made traveling with my dogs so enjoyable. There is no breakfast offered but there is a very nice restaurant in the same parking lot and for the quality of the accommodations I can go without stale bagels and fat-free yogurt.


Cyndiia G, Boise, Idaho 17/07/2016

The hotel staff are polite and kind. The room was noisy, the sheets were scratchy and uncomfortable, the room had a funny order, and there were several times during my stay it sounded like a jack hammer was being used in the room above mine.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Cyndiia, I just got done reading your feedback, and I would like to apologize for the problems that you experienced during your stay with us. It sounds like it was difficult to have a restful stay with the issues going on while you were here. We very much appreciate your feedback, so that we can correct the issues in the room you stayed in and work to do better. I will have my housekeeping staff check that the sheets are soft and work to get rid of the odor you experienced. I am not sure what the jack hammer noise was that you were hearing, but I truly apologize if another guest or one of our maintenance staff made noise that disturbed your stay. Please feel free to contact me if I can be of further assistance to you. Again, we sincerely apologize for your discomfort and we will do our best to rectify these issues.

"no breakfast / cold hot tub"

User 13/07/2016

Only offered coffee and apples in the lobby. Had to go across the parking lot to a restaurant and buy breakfast. The hot tub was on the cool side and no way to raise the temperature of the water. Also poor circulation. The room was large and very comfortable

"My Review"

Kay H, Hurricane, United States 12/07/2016

Great place to stay. Good location, excellent restaurant and great staff. Lovely grounds to take a walk in and just about anything you could ask for. Exercise room, spa, swimming pool, and well maintained. Of course, there is Jeremiah's.

"Wonderful surprise "

BugSouthern, Opelika, Alabama 11/07/2016

Heading back south from Oregon with three adults, a 5 year old and a dog which was a ball. We needed to stop for the night and were near Ogden. This hotel was awesome. The room was spacious and clean. Dog friendly was a plus. Our room opened out to a big beautiful walking park for dogs and kids complete with a pond with bridge. Perfect night. Staff very friendly.

"A very good choice"

Talisker55, Surrey, Canada 09/07/2016

The rooms are very spacious and clean. WIFI works well and the staff are very friendly and efficient. Fast check-in/check-out. Nice lodge-style breakfast room. No juice for the complimentary breakfast but the coffee is adequate.

"trip yo Wa."

jan h, Flagstaff, Arizona 05/07/2016

we chose best western because we were traveling with 2 dogs and it is the cleanest that allows dogs. we didn't use any of the motels facilities since we were only staying overnight. it was close to the freeway with an easy on and off access.

"Vacation with Grandkids"

Ingrid W, boyertown, United States 04/07/2016

This hotel was excellent for us. A great location with lots of food choices and easy access to Rt 15 and the canyon to Pineview and ski areas. The outdoor pool was especially nice on the very hot afternoon.

"Resort like motel."

Journeyman644, Astoria oregon 02/07/2016

Nice large rooms. Very busy motel. Lodge rough hewn feeling. Room open for coffee hot chocolate drinks 24/7. Kids in pool but not loud or obnoxious. Jacuzzi also available. Restaurant on premises. Very good service and food. Very comfortable. We visited the historic street of Ogden. We were going to have a beer on this hot Utah afternoon. Utah law demands we eat, too. So we skipped that and went back to our property. Nice restful evening.

"Average to Poor experience"

Annette L, Palmdale, CA, United States 02/07/2016

Place needs renovation to make bigger bathrooms, better lighting and complimentary breakfast. The dog walking area is excellent and peaceful, but sadly this seems to be the only thing going for it. The staff was very accomodating and friendly and the rooms were clean and comfortable.

"Would not stay here again "

User 27/06/2016

Air conditioning and refrigerator and whirlpool did not work. No continental breakfast, which is deceiving in pictures and description. Grounds are nice. Room was clean. Price was high for the quality, condition and no breakfast as Best Westerns usually have. Would not recommend or stay here again.

"Foul Odor in Room"

Patrick F, Littleton, United States 27/06/2016

While the staff was courteous, and the adjoining restaurant was just fine, the room we stayed in had a very foul odor. I had to spray the carpet with cheap cologne just make some attempt to get rid of the odor. In addition, the bathtub and sink did not drain.

"Great for those with pets!"

FromCalgaryCanada, Calgary 27/06/2016

We always stay here on our trip south. We like this hotel because it is close to the highway, has a good on-site restaurant, a green space for our dog, and a gas station across the street. We checked in on a Friday at 6pm and left the following morning at 5am to beat the Salt Lake City traffic. The hotel was being renovated, but that was no bother. The beds were comfortable, the room was clean (no strong smells) and it was quiet. It's all we ever need for our one night in Ogden, Utah. Would I recommend it...yes!

"Great Stay"

Sharon J, Las Vegas, United States 27/06/2016

The motel is just off I-15 exit. Very quiet and comfortable rooms. Restaurant is on property that has good value for the money. Close to gas stations. No shopping near by. Easy access to freeway to Salt Lake City. We have stayed here several times and each time we have been satisfied with the property.

"Good Value"

Kathy K, Kamas, United States 27/06/2016

Nicely remodeled. Bed was too soft for my taste. Hotel located on a busy street so it was a little noisy. Appreciated pre-assigned room to prevent overbooking. Overall, I would use Best Western again.

"Terrible Parking for Single Senior Woman"

Lynn M, Beaverton, United States 26/06/2016

Night check-in person unaware of parking lot condition and would not or could not help correct the problem. After calling to confirm secure pull-thru parking was available for car pulling trailer-- when I arrived the parking lot was full of furniture from 6 tractor trailers. I was told to park in unsecure area. Another guest had to help move furniture for me to securely park.

"Beautiful area but needs work"

lgchavez, Bernalillo, New Mexico 26/06/2016

The hotel has a beautiful park & pond behind it that was really nice, The onsite restaurant is a plus and was very good. We were very disappointed that the pool was getting worked on, the hot tub was cold and making a funny noise, it also looked dirty. The other disappointment was they do not offer breakfast.

"Good quality"

58MMS, Turin, Italy 23/06/2016

The motel is located just a couple of blocks from the Interstate. The room (queen 1 bed) was clean and quiet. Several dining choices around. Unfortunately no breakfast in the morning. Correct prize for this level.

"Nice motel with lots of renovations going on"

User 22/06/2016

This is a nice motel that is decorated in Craftsman style. The lobby is pretty with lots of wood finishes. Pros- Nicely refurbished rooms and lobby Spacious room Ski lockers for those who like to ski Nice walking area in back Cons- Construction going on all around the site- Front desk area was taped off All curbing was being reconstructed Big trailer around back with detritus of old furnishings We were checked into an occupied room, which we quickly exited, but it was still awkward (Front desk lady was working very hard and just made a mistake.) No breakfast available

"Very nice"

Shauna H, Kearns, UT, United States 20/06/2016

Very nice and great employees and the view from our room was pretty, nice to see the pretty park from our room. Easy access to the hotel from the freeway, easy to get to. like the area very clean and inviting

"Nice mistake"

Alan W, St. George, Utah 20/06/2016

I thought I had booked the BW hotel in So. Ogden, but mistakenly booked the High Country Inn instead. Turned out to be a nice mistake. The hotel was clean, comfortable and quiet. It is next to Jeremiah's restaurant, a popular local diner with an excellent breakfast. The hotel also has a beautiful park behind it with walking paths, waterfall and a pond full of Koi. I think I will make this mistake again.

"Work in process, has great potential"

JinHarry, Fort Collins, Colorado 19/06/2016

We stayed one night at this property. The grounds, especially the large private park and koi pond are very nice. The rooms were very recently upgraded/refreshed and were comfortable. The A/C worked well and was quiet. The Wi-fi was OK for speed, but it is best to sit near the window for the best signal. A big issue is the lack of a complimentary breakfast. You are advised to go the the restaurant attached to the property. No discount.

"our stay"

Jay T, Holbrook, United States 15/06/2016

Pool was very dirty, all else was fine but we were used to free breakfast and it was not available. We hah stayed there previously and were very satisfied with our stay. The hotel is expensive but very nice, we would stay again. see previous comments.


Baldur13, Sedona, Arizona 12/06/2016

We like Best Westerns for good value and well managed properties. This is the only BW we have stayed at that does not include a free breakfast. Reception desk friendly and had some good information as to where to dine.

"Excellent for dogs"

Josie72533, Portland Oregon 11/06/2016

Huge grass dog play area. Small pond with fish feeding amid, very nice landscaping, with paved path winding through grounds. Good view of mountains. Easy access off freeway. Good Thai restaurant within walking distance.

"not that great"

Kristine N, bozeman, United States 06/06/2016

Nice staff but old, stale, cigarette smelling room! No breakfast included but can walk to nearby restaurant. They do have a nice lawn area with a koi pond which was fun. Great for dog walking and stretching your legs a bit.

"Convenient location but some issues"

Frank K, Colorado Springs, United States 05/06/2016

We chose this hotel based on our previous experience, but we did have some issues that were new. Our room was on the back side and maybe because of that our internet service was very slow. Also, the air conditioner noise was a tumbler dryer. Neither of these issues were evident in our previous stay, so maybe it was our bad luck. It is an older hotel refurbished, but so is the BW in Kennewick, and that hotel just felt newer...and everything worked beautifully.

"Vacation "

Lisa G, Paris 01/06/2016

Rooms were clean but hot tub did not work and most of exercise equipment didn't work. Hole in the wall behind door but like I said rooms were clean. Beds were a little small. I thought they were suppose to be queen size but didn't seem like it. Loved the walking trails behind hotel.

"would stay there again"

lazyranchcat, Lincoln City, Oregon 01/06/2016

All was awesome except wish there had been a free breakfast in the morning. The Restaurant food was good and reasonable. The area in the back was fish and pond was peaceful. The room was big and comfortable.

"Great place for the money"

User 31/05/2016

Because of the restaurant next door there was no breakfast provided. A little noisy with the train and freeway. But a very nice place. The bed was very nice. The room is getting a little worn. The nature trail was wonderful.

"Nice Place, But No Breakfast"

Bradley K, Lakewood, United States 30/05/2016

This was a nice hotel. The rooms were clean. The Wi-Fi internet service worked without issue. The location was convenient, offering plenty of places to eat and shop in the immediate area...and the scenery was beautiful. ***My one complaint regards the continental breakfast, namely that they don't have one. We stayed for one night, and during that time we were told about the restaurant next door three times. I got the distinct impression that they owned that restaurant and were trying to get us to spend money there by not offering continental breakfast.

"Very Friendly Service"

Ubaldo M, Albuquerque, United States 26/05/2016

I would definitely stay at the Best Western again every time I stay at these hotels turns out to be a comfortable and pleasurable time. The location was ideal for our stay and was just off the freeway. I also liked the spectacular views that where available from the hotel.

"Nice but not the Nicest"

Beth M, millville, United States 23/05/2016

I always try to stay at Best Western Plus. This location was nice, but not my favorite. They always had coffee available, and since there was a marathon they had some things out for runners very early in the morning, but no breakfast of any other kind. I feel the employees there were great. The room was fine, kind of an old stale smoke odor and only one trash can in the room, but other than that it was fine. They do have a beautiful back area and a nice restaurant close by. As I said it was Nice but not the Nicest

"Fancy Motel"

Cinniemom, Fountain Valley, California 22/05/2016

My family and I stayed the night on our way to Yellowstone last summer. Considering this was a Best Western Plus, I expected a little more than what I'd find at a typical motel. The rooms were clean but the interior was outdated compared to the upgraded building exterior. Both my husband and I awoke with sore backs from the overly "soft" mattress, which was not something I'm prone to experiencing. Also, there is no complimentary breakfast as is usually found at a BW. Instead, there is a restaurant across the parking lot which was always so busy that you need to make sure you're not too hungry before you go due to the long wait times. There is a nice koi pond a short walk from the rear of the hotel, where you could have a picnic or just visit to stretch your travel-weary legs.


Irena G, Canada 20/05/2016

The hotel is very nice, neat and cozy, service very nice kind and pleasant. Room and bed were very comfortable and clean. The hotel has a designated but secluted area with a computer and printer, and the area is also nicely furnished with the comfortable chairs and table which gives homy feeling. The room was non smoking and super clean, we were very pleased.

"Not for liesure."

Tory M, Idaho Falls, United States 18/05/2016

Overall it was O.K. If you are staying for business only just a few nights, it works. If you are there to relax, not so much. The spa area was rather gross as there was dirt floating in the water, and mildew on the walls of the spa. Very disappointing.


Katherine T, Puyallup, United States 16/05/2016

Stay was good. Maintenance needs to be more prompt. We had a loose toilet seat that took 3 days to get fixed. Lobby toilet seta was nearly off, too. Jeremiah's restaurant was great food at good price. Pretty pond and walking path behind hotel was nice.

"Washibngton - Oregon"

Charlie W, Colorado Springs, Colorado 15/05/2016

This was an excellent place to stay. We had driven all day from Lincoln City, Oregon and this was the perfect place to stay and get ready for our next day of travel. We had our dogs with us and our room was across the parking lot from the park. The staff was outstanding and I would highly recommend this Best Western to anyone traveling through the area.

"Absolutely wonderful "

Becky B, Fort Riley, Kansas 14/05/2016

We were just amazed the evening we checked in. The weather was wonderful so we took a walk around the pond. The kids loved the fish. Our room was nice and cozy. The only problem we had was our key didn't want to work. And no free breakfast. But we throughly enjoyed Jeremiahs.

"Mother's Day on the road."

Thomas S, Highland, United States 14/05/2016

We were on our way home to Indiana and chose to stay at the Ogden, Utah location. It was a very good choice. We had a King Suite - and it was a suite (not a suite want-a-be). We almost extended our visit an additional day to have a "relaxing" Mother's Day on the road. We would highly recommend this site and make sure you eat at Jeremiah's - restaurant on site.

"Great hotel for pet owners!"

Rick B, Calgary, Canada 13/05/2016

Great hotel for pet owners. We stay here when making our trek to Arizona from Canada 5 or 6 times a year with our large dog. We love the great area they have for dog walking and the the hotel is located close to gas stations and the freeway for an easy early morning get away. We'll be back!


Debbie E, Pocatello, United States 13/05/2016

I wouldn't stay anywhere else, I'll be back for sure. Clean, friendly, the grounds are beautiful for a morning walk, and the location is perfect. You will find the staff very friendly and engaging. The lobby is beautiful, rustic, and relaxing. I watched the morning news drinking coffee while everyone else was getting ready in the room.

"Best Place to Stay in the Area"

Norman P, Cremona, Alberta 12/05/2016

We always try to get accommodation at the High Country Inn when travelling through the area...It is a great spot for traveller's with dogs of any size as the exercise/walking area is very appealing and the hotel rooms, staff and facilities are top notch...Book early or you will be disappointed!

"We came in late and the staff went out of their way to help us!"

Varshea A, Littleton, Colorado, United States 11/05/2016

Very comfortable room - clean and the staff is great! We arrived after a very long drive and they had us in a second floor room and my husband asked for something on the ground floor and they gave us the last room on the ground floor without any additional price increase. We would stay here again - right off the freeway.

"Great location"

Sherry H, Spanaway 04/05/2016

This property has a great location! It's right off the freeway! Centrally located! Rooms are very clean and comfortable! Bed not as comfortable. I was on the main floor right in front of the parking area, was a bit noisy when workers were getting back but after they went to bed was very quiet. The lobby staff was extremely helpful and welcoming! The inn is very close to the George E. Wahlen Veterans Home, which I was visiting.

"Convenient & Pleasant"

JUNE W, Palm Springs, California, USA 04/05/2016

Proximity to I15 is handy. Rooms are clean & good order. Staff helpful and cheerful. Restaurant across parking lot excellent. There is a pet section and park provided. Business center has free computer access.

"good convenient hotel"

Lee F, Surprise, Arizona 03/05/2016

Right off the freeway but far enough away for no noise. it has been recently upgraded and the room was very well done. While they don't have a complimentary breakfast they do have coffee, juice etc and a restaurant is located at the end of the parking lot. The lobby is nicely done and staff were very helpful and courteous. We definitely would stay there again when in the area.


_igagor, Canada 01/05/2016

We stayed in the hotel for one night, and we would like to recommend it to others without hesitation. Room was very clean and comfortable. Coffee maker was in the room however the coffee, tea, juice and fruits were serverd in designated seatting area close by reception. I have noticed that a computer and printer were accessible in very quiet area. Very well maintain. There is a welcome feeling.

"Terrific! "

User 30/04/2016

We pulled off the interstate just looking for any place decent, and there they were. Everything about it exceeded our expectations, including the lovely park behind it. Room was great, dinner at the on-site restaurant was delicious and reasonably priced. The best part was the friendly and helpful staff, Tara who checked us in and Rachael who checked us out.

"Clean / dog friendly hotel! Use a fan to mask occasional train noise "

505QueenBee, Santa Fe, New Mexico 30/04/2016

We stay at this Best Western a few times a year. The room is always clean and we like the breakfast. Our dogs love the park behind the hotel. It is so nice to run around the park when we arrive and before we leave to run off some energy (for us and the dogs). We would highly recommend this hotel. My only hint is to call the morning of your reservation to see if they can hold a room on the first floor facing the park. There is a train that goes by occasionally (we just turn on the bathroom fan or ask for a fan at the front desk to mask the notice). Enjoy!!


David J, Arvada, United States 29/04/2016

Entire property appeared clean and well cared for. Nightly rate was reasonable. The room was larger than expected and very nicely furnished. Heater worked great and was easy to use. . Everything looked new. Bed was comfortable. Lobby was large and there were two clerks checking people in at 11:30PM making the process quick.

"Pet friendly"

Judy H, Dillon, United States 28/04/2016

This motel is very pet and family friendly. There is a big grass area, walking trail and koi pond. We had been traveling with our dog for two weeks and we had trouble finding a good place to walk and exercise the dog at other motels, We also had a walk out door in our room which was great!

"My stay"

User 14/04/2016

Its at a great location, an has great rooms, & property is well kept however there are very few amenities an staff are not accommodating, I havestayed here before but will only choose when I am in a hurry or can't find another hotel near by.

"Nice and quiet, no sleeper sofas though"

Christina B, Green River, United States 11/04/2016

The web site clearly says sleeper sofas...but they recently removed them. No one offered to say otherwise and didn't notice that 4 people were in a room with 1 queen bed. It was resolved easily, although I asked for the roll away charge to be removed the next morning from our bill. Cute pond and waterfall behind hotel with huge coy.

"Excellent place to stay"

abarker02, Kelowna, Canada 03/04/2016

Clean and renovated rooms, friendly staff and an amazing dog park for your pet to enjoy. We travel a great deal and this is one of the best hotels we have stayed in for the price. Definitely recommend it!

"best in the west best western"

timr978, Calgary, Canada 01/04/2016

This is a truly fantastic Best Western Hotel. The atmosphere, décor, staff, the rooms the grounds, the restaurant were of the finest I have experienced in a very long time. I would return here in a heartbeat.


rjcurtiss59, Helena, Montana 30/03/2016

The staff was great. The hotel was clean and comfortable. However, the toilet was noisy when you flushed it. The staff recommended a restaurant adjacent to the hotel that was great. Would stay here again.

"Great Hotel but no breakfast??"

User 27/03/2016

The staff was great the hotel was nice but very disappointed in no breakfast or coupon to the on site restaurant. All other hotels on this trip offered that and this was the most expensive on out trip.

"Great last minute stay"

issyboxman, Issaquah, Washington 26/03/2016

We were on a long road trip and ended up in the area late in the evening. This hotel was recommended by another Best Western as a good place to stay. We were very pleased with the room and the price. The hotel is under some renovation, however this did not impact our stay. We were the first guests in a newly renovated room (new carpet and furniture), very nice. Definitely would stay here again.

"Always Nice"

User 25/03/2016

This hotel has several special features. The most prominent is the restaurant adjacent to the property that is very popular with locals. The other great feature is the park on the backside of the hotel that offers quiet walks or a place to play games. There is a train that comes through at night, but it didn't make much noise when we were there and probably is conducted with caution for the hotel. The front desk person I remember from years ago, and she is proud of the hotel and knows how to accommodate with our special requests. Each room is accessible from the outdoors, and there is a new elevator for the second floor along with new stone decor on the entire hotel.

"Nice and comfortable and conventian just off the Interstate"

DonIdaho, Idaho 25/03/2016

This motel is convenient to I-15 in Ogden UT The room was large and roomy and the King bed was comfortable. The motel doesn't offer a breakfast, but there is a restaurant across the parking lot. The room had a frig with a small freezer compartment, which we needed and appreciated. It would have been easier if the table lamps had had electric outlets, as is common these days when people have so many phones, etc. to charge, but we were still able to get by okay. We enjoyed our one night stay on a long road trip. We would stay again.

"Great value, clean rooms close to the I-15"

notreallykate, Canada 18/03/2016

I find Best Westerns a safe stay when travelling. They have great wifi connectivity for work and are pet friendly which is a bonus! This hotel has a beautiful lobby with helpful front desk staff. There is a restaurant in the parking lot which serves great food and you can even order room service from there between certain hours. A great choice if you don't want to stay in the traffic of SLC.

"If I could rate with a negative I would!"

Ninaml, Rock Springs, Wyoming 12/03/2016

The lady who checked us in, was very pleasant and friendly, that was the extent of this service though. She was the only one who cared. There was several issues with our stay of four nights. None were fixed. We were treated horribly The room was disgusting. Hair stuck in the tile. The caulk to the tub was peeling. The tub didn't even come up to my knee, like only half way up my shin, not that I would want to take a bath in that disgusting bathroom!!!! The bed was rock hard!!! The ac unit, I am not even sure what you would call that. The room was very hot, no air flow and very humid! The bed was so hard, I considered sleeping on the floor. We were in town for a conference and this was the ONLY hotel with vacancies, or we would have left after the first night. I am not even kidding, the bed was so hard, I could have swore my kidneys were bruised. After going to the front desk for a HUGE billing error, like charging me for double than what was on my receipt than arguing with me about it, was very rude. Will never stay here again. No one even offered to fix anything either. After getting the email survey from best western, the manager sent a very generic email asking for us to stay their again in hopes to change our minds. However, didn't even offer a discount for our horrible 5 day stay that we had just stayed, or even a discount in the future. They don't care. They got their money upfront, charged in full the first night. Never again will I stay here!!!

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear NinaML, First of all I would like to sincerely apologize for the problems that you encountered during your stay. It sounds like if we had been able to better address your concerns we could have avoided much of this issue. Having said that, I feel that I must address a couple of the claims that made about our property. In the initial message that you sent to me you simply said that the rooms were disgusting, my staff was horrible, the beds were the worst you had ever seen and that we were the worst Best Western you had ever stayed at. "...a nightmare of a hotel and staff." Other than the mattress, I did not get any specifics as to why you were making these claims. I was hoping that you would respond to my email with some specifics so that I could address your concerns. The mattresses in the rooms are a high end Serta mattress and I have people buy them on a regular basis, I am very sorry that you did not like them, that must have been very tough to get a good nights rest. Looking at the account, the credit card you presented initially declined for some reason, then there was an authorization hold placed on the card to ensure that you had funds to pay for the room and finally we charged your card upon check out. As for your concern about the tub, I am not sure what to say, it is a standard tub, and in my many years at the property, I have never had someone say that they are too small. I am also terribly sorry that the room was not cleaned properly prior to your stay. I do not know if you contacted the front desk that night, but we had a number of rooms available and we could have certainly switched your room. I would not want to stay in a room that had all of the issues that you mentioned. Once again, I am very sorry for inconveniences that you encountered. Please let me know if you have any feedback as to how you were mistreated and by whom. Thank you for taking the time to post your feedback. This will help us to do a better job for our future guests.

"Cute and nice"

User 12/03/2016

I just pulled into town was way too tired to search so I just picked this place. I am very glad I did. Rachel at the front desk was very nice. Cute lodgy feel. Big tvs in the room and microwaves and a fridge. There was a burrito in my fridge but that stuff happens. Other than that super clean :)

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Holly R. We are so happy that your tired self led you to our door as well. It was our pleasure to have you as a guest. Thank you so much for the feedback about Rachel. She really is so nice and has a wealth of knowledge about the property. I am very sorry that you found a little treat in your refridgerator. I wish I could say it was a welcome gift, but it should not have been there. Thank you for being so understanding about the issue. We hope to see you again in the future.


Sandra B, North Bend, United States 11/03/2016

It seems something is always not right. Nothing really big, just a little inconvenience for us. Hopefully things were taken care of before the next guest arrives. We always arrive late in the evening, then leave early too. hard to pay $100. or more for a short stay. Would like to have only 1 bed in the room, so not charged for two.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Guest, Thank you for taking the time to give some feedback about our property. This is the one frustrating thing about TripAdvisor is that I am unable to see your name, so I do not know what room you were in, or what issue you experienced during your stay. If you happen to see this post, please contact me at our email address I would love to speak with you and see if we work to fix the inconvenience that you experienced during your stay. We hope to see you again in future travels.

"What a great place"

User 10/03/2016

The best off Highway motel I've ever stayed at. Super clean, pet friendly. Great dog park in back. Beautiful rooms,excellent gym and hot tub. Jeramhias restaurant great, ate multiple times Employees where amazingly pleasant. Would go back just to vacation!!

"Blunt and Rude"

User 10/03/2016

Room was noisy, the heater was loud and rattled every time it came on. The shower had hair stuck to the tile. The parking lot was filthy, construction noise started around 6 am there was nothing substantial offered for the free breakfast, the coffee tasted like watered down leftover burnt grounds and they did not even offer any tea. When I asked for a printout of our receipt, the front desk person told me in no uncertain terms, "No, we do not do that." Very blunt, rude, and without even a hint of a smile.

"Very Nice Hotel"

Pat S, Warman, Canada 09/03/2016

Hotel is great, beds were fantastic however..... staff was not very friendly and they do not offer a continental breakfast. We were told to go to the restaurant across the parking lot if we wanted breakfast which normally is not a big issue but for being a "PLUS" hotel with plenty of room for a breakfast bar/room I was disappointed for the price we paid.

"Subpar Stay"

Amy P, Kaysville, United States 07/03/2016

While the room was clean and the exterior of the hotel was inviting, our stay was subpar. I travel frequently for work and have a lot of experience with a variety of hotels, and rely heavily on user reviews, therefore, I hope that this review helps you. Negatives: limited hot water for showering; tub was clogged and water backed up to your ankles while taking a very quick, somewhat cold shower; we were looking forward to the hot tub/whirlpool after a long day of skiing, but the water temperature was tepid and the water level was low so the jets were extremely loud, and there were no towels available; the front desk did not provide any information regarding the hotel facilities, continental breakfast, WiFi etc. Positives: room was clean and bed was comfortable.

"Wot no breakfast!!!!!"

Millie208, Regina, Canada 05/03/2016

Just off the highway, quick checkin, room tastefully decorated, fridge, microwave, ample toiletries. No breakfast but coffee and fruit, surprised at that as most Best Westerns supply breakfast. Across from the hotel car park was Jeremiah's Restaurant which made us wonder if it was somehow connected to the hotel hence the reason for no hot breakast. As I write this review I am staying in a Best Western in a different State which offers a hot breakfast, soup until 9pm and two Complimentary bottles of water in the room. Amazing how different Best Western can be.

"Beautifully decorated motel and grounds!"

Judy E, Mariposa 03/03/2016

Our stay was very nice. The rooms have been refurbished so they're all very clean. The motel doesn't have compliment breakfast, but there is fruit and coffee in the lobby for any time of day. Jeremiah's restaurant is across the parking lot and had lots of good food on the menu. One complain that we had was the door to the room was hard to open. We had to pull on the door, insert the card and remove it and then turn the knob to open the door. It didn't always work the first time. Otherwise, all was fine. There is a nice area out back for walking.


Maverickontheloose, Jackson, Wyoming 03/03/2016

Room was just fine after a 15 hour day. Nothing special. Just an old time drive up motel room. Comfortable bed. No microwave. Mediocre restaurant on the premises. Price of $80 was reasonable. I would stay here again. Right off the freeway.

"Very nice petfriendly hotel."

User 02/03/2016

They have remodeled the rooms adding nice amenities. . Very nice pet rooms. Great park for pets next door. The park has pet station & fish food station for the pond. Jeremiah's Restaurant is next door with good food. Overall a very nice experience.

"Fabulous stay for pets!"

jimcastino, Gig Harbor, Washington 02/03/2016

Nice motel; clean and efficient. But the highlight for our dog "Lucy" was the huge park behind the motel for pets. This was awesome!!! The room was kind of dated, but clean. Bottom line: we would definitely stay here again, if we are ever in Ogden again.


User 25/02/2016

The room was clean, and because we took advantage of a Trip Advisor price offer it was reasonably priced. It's an older style building with room access via outside stairs and walkways. We were told there was an elevator but didn't find it so carried luggage up stairs to 2'nd floor. The room was fine for an overnight, but obviously set up for 1 person - one cup, etc. Very quiet all night. When we arrived the heater was going full blast on the highest heat setting and it must have been over 80 in the room. We turned the heat off and had it on fan only for the rest of the night. We arrived about 8:30 P.M. And when we asked about a place to get dinner we were told "there isn't much open this time of night, there's a Denny's and an IHOP". And that's truly all that was near-by! So plan on eating early. No breakfast - coffee is offered in the lobby, which is very nicely decorated with a lodge theme. It's so nice that the room was quite a let-down. So my rating reflects the fact that if the price is right for you, you will get a clean,quiet room - and that's about it.

"Great hotel"

User 16/02/2016

We enjoyed our stay. We enjoyed our Valentines Day Special dinner at Jeremiahs restaurant. The hotel parking was an issue...with a large number of patrons going to Jeremiahs to dine & parking in the hotel parking spaces. I suggest getting a room in the back to avoid parking issues.

"Good Old Ogden Best Western...another GREAT stay!"

Rick B, Calgary, Canada 14/02/2016

We ALWAYS stay here when passing through Ogden, have been here countless times and always enjoy it. The big park out back is perfect for a walk after driving all day. This is a pet friendly hotel close to the freeway, very convenient, very clean. The recent renovations are good as well.

"Almost Great"

Richard C, Roy, United States 08/02/2016

My wife and I have stayed at many hotels over the years and this Best Western is among the best. Several small issues prevent this from being excellent, but none of them are major. If I was in charge, I would immediately determine how to replace the High Speed Internet service that is anything but high speed. A few meetings with staff could fix the loud group of house keepers hanging out in the laundry room rather than cleaning the exterior halls. Too many stains on the concrete, especially next to garbage cans where it is obvious the bags leaked while being changed, but no one bothered to clean up mess. The handrails are filthy, but could be cleaned with minimal effort. The fridge was new but did NOT work. The aftermarket TV remote was horrible. But all these are small issues when compared to an otherwise great looking place. Comfy beds, great furniture, nice amount of clean space in rooms. Associated restaurant is one of the worst place though. Stop doing business with these people.

"Pet & People Friendly"

wy0nana, Riverton, Wyoming 06/02/2016

When I was searching for a hotel that would be pet friendly I found this hotel listed. I was not disappointed. Not only was it pet friendly, with a ground floor room, outdoor dog friendly park for walking, it was great for people too. It has newly redecorated rooms with great comfortable beds, new carpet and furniture. Our room was just perfect. It also has in-room microwave and refrigerator. We spent two nights there and plan to return to this property the next time we are in Ogden. Great value for the price, too. The desk staff was friendly and helpful. There is a nearby restaurant that seems to be very popular with the local population. We didn't dine there, but it was very busy while we were there. One drawback is that the hot tub is in a separate area, and has to be accessed by going outdoors from the guest rooms. Inconvenient in cold weather for me. Other reviews didn't lie, this is definitely a gem of a hotel.

"Super stopover"

jazger, Oregon 21/01/2016

Drove from Oregon to Ogden in one day. Needed a pet friendly place to stay with two beds. This place was perfect. The receptionist was very helpful, the room was clean, and the place has a GREAT area (actually a small park with a pond) to walk dogs. Even though it was close to the highway, it was nice and quiet. i was worried that the lighting was too dim, when I first flipped the switch, but it turns out they use energy efflicient fluorescents, and they got brighter after a minute or so. There is no complimentary b-fast, but there is a decent restaurant across the parking lot. The coffee in the reception area was soon weak. I'm thinking that's a cultural thing.....

"Comfortable room and great service."

Julie H, Helena, United States 19/01/2016

This was a comfortable room with everything I needed. The desk staff was extremely nice and helpful, and the trout dinner, delivered to my room by the nearby restaurant, was delicious. An extra surprise is the dog walking area which surrounds a waterfall and pond, with beautiful mountain view.

"Outstanding customer service by high quality staff"

Tom V, Bozeman, Montana, United States 13/01/2016

While travelling from Montana to Arizona we chose to make our first stop in Ogden, Utah as road conditions and timing of departure were a concern. Best Western Central reservations was very helpful in describing the three opportunities in the Ogden area. From arrival to departure the staff encountered were very professional and accommodating. They went out of their way to expedite the return of an item left behind in the room. Definitely would recommend this property and the restaurant across the parking lot to anyone travelling to or through Ogden.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Tom, I was really pleased to hear that you felt welcome during your stay with us. We really want to be a place that you are happy to stay and come back to. It was our pleasure to get your package back to you as quickly as we could. I once left an item in a room that I stayed in and it took months to get back, so we try to get them sent off to you. Thank you again for your feedback and for staying with us. Hope to see you again in the future.


Evelyn S, Oklahoma City, United States 06/01/2016

The staff was awesome. We was returning from our 2 year old funeral and everyone was very kind and understanding of our pain. One even share one of personal pain and she understood what we were going threw. It very nice to see real people dealing with customers. They made us feel very welcome. We will tell of families and friends. Thank you for keeping it real.

"Great place to stay in while you are in Ogden."

MrBill W, Nampa, Idaho 05/01/2016

This was a great place to stay. The room was very clean and the beds were very comfortable. When you checked in the lobby was beautiful and set the tone for your stay. Although breakfast was not included like other Best Western's there was a very good restaurant across the parking lot.

"Jeremy is the best!"

Tara D, Scottsdale, Arizona 28/12/2015

We were waiting in line when Jeremy walked in to start his shift. I could tell he was exceptional because he immediately logged in and started helping us. We booked a king room, but with the renovations recently completed we were accidentally given a queen. Jeremy fixed it immediately and with a smile. He told us about Jeremiah's and what he would recommend. Overall, he made the trip start on a great note! The agent at check out was also phenomenal. She understood we were there for business and accommodated a later check out. The maids were very nice, respected the do not disturb sign and said hello every morning. Whoever does the snow plowing is an all star because they made the path behind the hotel walkable. Couldn't be more happy with our stay.


Sharon M, Durango, Colorado 23/12/2015

Nice reception area. Good beds and pillows. Easy access from Interstate. Train whistle is loud. We were on the track side, so maybe the other side of the building is quieter. Our room was a "park your car and climb the steps" kind. If there is snow, you might request a ground level room. We did not take advantage of the continental breakfast. There was a reasonable pet fee for our cat.

"It was OK"

Samantha S, Utah 21/12/2015

The front desk lady was no help at all. She told us where our room was and that was it. I had to ask all of the questions which seemed to be inconveniencing her even though I was the only person in the lobby. On answer to my questions, I found out that there is no breakfast - not even continental. They have a small fruit bowl of apples and oranges and coffee and hot chocolate available 24/7. I asked about the hot tub and was told it is open 24/7 which is great but she didn't even tell me where it was. I had to wonder the outside of the hotel (since all of the room doors are outside) in the snow looking for things...She didn't even give us our WIFI code so we were clueless about that. The rooms were average - nothing fancy. I was expecting more because the outside of the hotel looks nice as well as the lobby. At least the sheets were clean and the mattresses were nice to sleep on. It was just Ok...


Kathie R, Port Angeles, United States 20/12/2015

No Continental breakfast, though one was offered on their website. Poor maid service. A couple of the front desk staff were rude. And the kicker -- they not only double-billed me, but overcharged me as well. When I called to complain, they said they had seven days to look into it. Meanwhile, I'm out almost $500.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Kathie R., I am very sorry to hear that you had some problems during your stay with us. I will speak with my housekeeping department about the being cleaned. There are just a couple of things that I think I should clarify regarding your comments. As we have an award winning full service restaurant on site, the owners here have elected not to offer a free continental breakfast. We do not advertize having a free breakfast on any website that I am aware of. Regarding your comment on the billing issue, we simply ran an authorization to insure that there were sufficient funds to pay for the room. This has been the practice of our credit card processor for fifteen years. We did not, in fact, over charge you or double bill your card, or take $500 from you as you have claimed here. I am very sorry if the authorizaton hold caused you some difficulty. The moment I got your complaint notice, I responded to fix the issue. This was resolved within 48 hours of your checking out of our facility.

"Never EVER had a bad night here"

Rick B, Calgary, Canada 20/12/2015

We love staying here, I think we've stayed here about a dozen times over the years. It's far enough out of the way to be restful and close enough to everything to be super convenient. NEVER a complaint, a great clean, moadern, and convenient place for weary road travelers. Love the big park with the pond.

"Wonderful Surprise"

Mark B, Seattle 19/12/2015

My wife and I were driving our rental moving truck (26 ft) from Seattle to Texas and stayed here. Based on the excellence of this hotel, we opted to stay at Best Western Plus for all remaining stays. We booked this hotel because we could park our moving truck near the hotel room door. This was great but the real pleasure was the room.

"Hotel Staff and Room"

JordanandShalynnJ, Logan, Utah 15/12/2015

This hotel has been our destination many times and we have always enjoyed the stay and met only the friendliest staff. We appreciate their help and patience with us. The room is very clean and the bed is comfortable and well decorated.

"Wait for the remodel to finish"

Jonathan C, Santa Fe, New Mexico, Usa 12/12/2015

Needs more fit and finish. Needs a breakfast room. I heard there once was a bar in the motel and if this would reopen it would really help. If you pull in late at night there isn't much on this end of town that is still open.

"Overnight on way home."

elffiez, Regina, Canada 10/12/2015

We arrived in Ogden after a 12 hour car trip, tired and hungry. The receptionist was kind and provided us (2 couples) with separate rooms and gave us the CAA rate. The rooms were clean and comfortable. In the same parking lot was Jeremiah's Restaurant and food was excellent and price was very affordable. There was coffee, tea and fruit provided for a quick breakfast before we continued our journey.

"Not worth $130/night"

Craig P, Coeur D'Alene, United States 09/12/2015

We stayed (1) night in Ogden, UT. The room was just an old, basic hotel room, which would have been fine for just an overnight stay, however, our room rate was almost $130. No free breakfast, no restaurant, no room service.

"No complaints whatsoever."

thekingofska, Tacoma, Washington 25/11/2015

The room was fairly priced, the staff was friendly, the room was spotless, the area was relatively quiet, and everything worked. I literally have no complaints. They say that this review needs more characters, so bleepidy blah, bluh bleepidy blooo. Seriously consider staying here.

"Disappointing Experience"

User 20/11/2015

Bitter cold, drive through and main entrance closed off with sign directing to "use other door".. with no indication where "other door" was. Room clean but small and décor dull.. Pet friendly walking area huge and attractive. No complementary breakfast at all; directed to neighbouring restaurant by hotel staff: no discount for hotel clients but food and service good.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Peter G, First of all, I wanted to sincerely apologize that we did not have better signage directing you around our torn up driveway. We were replacing the old concrete with decorative pavers and the demolition of the old came up faster than we had anticipated. I know that can be frustrating to walk around in the cold looking for a way in. We really are happy that you did stay with us. Just to let you know, the owners here are preparing to do an addition that will include some new rooms, updating the existing rooms, an indoor pool and a continental breakfast. Thank you so much for staying with us and for your feedback.

"Nice walking paths"

Glo M, Seattle, Washington 20/11/2015

This property is getting an upgrade, our room was cute. They have nice walkways out back of the hotel. Close to restaurant on site. Would have been nice to have had a voucher since they don't have a breakfast in the morning. We will stay here again. Would have given higher rate but for the mess from the remodeling. Will give a higher one once this is complete.

"Excellent hotel and staff"

Kari B, Carson, United States 14/11/2015

The staff is very friendly and helpful. Rachel and Jessica have great customer service. The hotel lobby is beautiful with 24 hr. hot drinks. Our first room had been smoked in. We were given another room with no hassels, which was clean and nice. The hotel was quiet even though it sits off the freeway. There is a nice restaurant right next door. which made the stay nice. I would definately recommend a stay here.

"Value for price"

donnahX8326FC, Reno, Nevada, USA 14/11/2015

I've stayed here many times in the past three years and have always found the rooms clean, comfortable and quiet. There is an excellent restaurant (Jeremiah's) located in the same parking lot as the hotel, which is extremely convenient. Rooms have been recently repainted and some updating has been done. An elevator is being installed now, which will improve carrying baggage to second floor.

"No Breakfast"

Jacqueline F, Ojai, United States 11/11/2015

No complimentary breakfast was offered--only coffee. Wall heater was noisy. Light switch did nothing. I had to fumble my way in the dark to get to a lamp. Price of hotel seemed high considering that no breakfast was provided.

"Highly recommended "

User 09/11/2015

Highly recommended! Clean and very comfortable. 24 hour coffee/ hot chocolate service and fruit. Gift shop is very nice and fire place in lobby. Rachel & Jessica at front desk were professional, friendly & knew a lot about the area. They deserve a raise!

"Great motel."

User 07/11/2015

We always stay here when passing through Butte because the property is clean and well maintained and the staff is truly friendly and helpful. It also helps that there is a really good restaurant in the motel.

"Surprisingly Nice"

Ishlachi, Little Rock, AR 05/11/2015

I was in town for work and stayed here for the week. The room was very quiet and comfortable. They keep coffee and fruit ready in the lobby at all times. The staff was very friendly and helpful. The view from the hotel front door was amazing. There is a nice walking path in the gardens behind the hotel.

"Very disappointed"

diamor2015, Salt Spring Island, Canada 03/11/2015

Up until our latest visit I would have rated this hotel highly, however our latest trip that has changed. We have stayed at this hotel every year for a number of years and were pleased with it, particularly with their dog facilities. But after passing out in their highly overheated spa, requiring attendance by police, two fire trucks and ambulance I was resuscitated and transported by ambulance to hospital emergency. This required my husband to add a day to our stay and juggle looking after our dog and checking in on me in hospital some distance away. Neither before or after I was released from hospital did anyone from the hotel, management or otherwise, check to see if they could assist my husband, or even to see if I had died. Obviously, this hotel is all about profit, not about its customers.

"Convient Dog Friendly stay"

Joseph A, Pleasanton, California 03/11/2015

Stay here about 5 times a year, rooms recently updated. Great spot if your traveling with a dog. Large dog friendly park adjacent to the rooms at the rear of the hotel. Jerimiah's Restaurant shares the front parking lot, nice restaurant with reasonable prices. Only negative is there is a train track close by and you can hear the train pass in the middle of the night if one goes by.

"very clean and efficient staff"

Bc W, phoenix, United States 01/11/2015

very clean room. Restaurant next door was superb. A great hotel for the money . I would recommend it highly....The bed was quite comfortable, and the internet was fast..We parked quite close to room even though we got in late...

"Day in Ogden"

Joanne P, Grants Pass, United States 31/10/2015

Check in staff was wonderful and helpful. Loved the grounds and the restaurant on site.There was construction work going on but did not disturb us at all. The only complaint was that there were so many flies in the room. It was like the prior guests or the cleaning staff left the door open. Killed 12 flies and there were still a couple in the room all night!!

"Great Stop"

Robert M, Sahuarita, Arizona 23/10/2015

Great property, great and interesting grounds and very helpful people. We had a minor maintenance problem on a Sunday evening and it was handled very quickly by a gentleman who was called in from home to do the work. What's not to like about this hotel? Will always stay here when driving I 15.

"Great Stay!"

Tina H, Beaverton, Oregon 23/10/2015

After a long day of driving, this hotel was heaven! Check-in was a breeze, very friendly staff, room was spacious with comfy beds, and tasty breakfast. Would definitely stay there again, and wanted to stay there longer than we could!

"Comfortable room"

Marjorie W, Littleton 22/10/2015

The bed was very comfortable, which has to be my first priority. Staff helpful. We have stayed here so many times I have lost track. Always meets my expectations. Easy on and off from the freeway. Any time we are close to Ogden, we always choose this Best Western.

"Comfortable Room"

Golda99, San Francisco 20/10/2015

My husband and I stayed in the Executive Suite with a king bed for the space. The room had excellent wifi, was clean and comfortable, and the suite was a good size. Unfortunately, they had a lighting problem and we had to all the desk to ask for an additional table lamp, which they did bring fairly quickly. We would stay here again.

"And a Park ..."

Larkmont, Santa Clara County, CA 20/10/2015

A very quite hotel. The room was clean and did not smell of cleaning products. They do not serve a free breakfast but the restaurant located on the property has reasonable prices, the wait staff were attentive, the food was quite good. A big plus if you have children or four legged friends traveling with you, the hotel has a private park behind the hotel. A big item for me, the room cool/heating system was whisper quite, something I have never had in any hotel.

"Good Choice"

Julie T, Broomfield, United States 17/10/2015

We found our interaction with Best Western PLUS High Country Inn, Ogden, UT, to be efficient and comfortable. It left us wanting to stay longer to take advantage of the amenities and the sights of the area.


Michael H, Seattle, United States 17/10/2015

I would highly recommend this Inn. We arrived in Ogden after being on the road for over a week. We found the staff very friendly and extremely helpful. The room and our bed was perfectly comfortable. And it was in a perfect location for us. We are looking forward to staying there again on our next trip south.

"Best Western plus"

Victoria43, British Columbia 14/10/2015

We were greeted warmly by Rachel at the front desk. She was very helpful in checking us in. We were given a upgrade with some coupons for restaurants etc. The rooms were large and very clean. The bathroom had double sinks with shower and tub. They had an expresso machine and lots of other goodies in the lobby. And

"Great Ogden UT Stay"

John L, St. George UT, United States 13/10/2015

Had to go to Hunstsville on business. Had heard good things about this facility. Checked the reviews and they were generally favorable. The room was clean, came with refrig and micro and coffee maker, was comfortable and everything worked. Staff was very friendly.

"very nice hotel with great dog park and resturant"

G6439FQpaull, Holiday, Florida 12/10/2015

very clean rooms pet friendly has a very nice dog park in rear with a waterfall and koy fish pond nice resturant on the property which has great food and large portions. mountains views the best best western we stayed at traveling from florida to portland or . A+++

"Conveniently located near the Interstate"

Nancy R, Mountain Home, ID, United States 05/10/2015

This motel is pretty close to I-84/I-15, with several gas stations and places to eat nearby. It is always clean and well maintained, and reasonably quiet. There's no elevator, though. Free coffee in the morning, too.

"Comfortable Hotel"

Daniele B, Tok, AK, United States 03/10/2015

We arrived about 8:00 p.m., and the first thing we heard was a train going by. Luckily, that was the only one. They were working on the parking lot, so there was limited parking space and there was caution tape everywhere so it was confusing to figure out where you were supposed to go with your car. Also they were putting in an elevator right outside our room so a bit noisy in the morning. Room was clean. There was internet, and in room coffee.

"excellent stary"

Linda B, Rio Rancho 02/10/2015

What made this visit special was the lady at the desk when we arrived. She was friendly and had a lot of information for us. She gave us tips on what restaurants and attractions in the area, trips we might want to take. Room was clean and beds were comfortable.

"Not Great!"

Kathy O, Livermore 01/10/2015

If you are here on business don't stay! From the greeting with a sullen front desk clerk, to the noisy construction to no water in the morning and then getting water but them not knowing to flip the switch on the hot water heater so you don't have time to shower, pick one. Horrible outdated accommodations, don't stay here, there is NO PLUS HERE!!!

"Friendy Service at check in"

Paula S, Libby, United States 29/09/2015

The woman at the check in desk was very friendly and welcoming. She told us about the park behine the hotel and the good resturant across the parking lot. We ate there twice and really enjoyed out stay.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.