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Best Western Plus Hotel High Country Inn, Ogden

4.0/5  - basé sur 770 notations.
1335 W 1200 S, 84404-5417, Ogden, United States - See map

Nestled beneath the quiet beauty of the Wasatch Mountains, this charming Ogden hotel offers it all: convenience, comfort, excitement and relaxation. Looking for action and adventure? With two major ski resorts - Powder Mountain and Snow Basin - nearby, as well as hiking and great fishing within three miles from the Best Western Plus High Country Inn, adventure is everywhere to be found. The Ogden Marathon is also near this Utah hotel. Families will love the excitement of the nearby Lagoon Amusement Park and the experience of visiting Ogden Eccles Dinosaur Park. In town to visit students or faculty? Weber State University is only five miles away. Retail therapy is nearby at Newgate Shopping Mall and a delicious meal can be found on the premises at the award-winning Jeremiahs Restaurant. Enjoy all the attractions of Salt Lake City, too – it is less than an hour away. Those traveling on business will be near IRS, Kimberly Clark, Parker Hannifin, Autoliv, Business Depot Ogden, Golden Spike Events Center and Hill Air Force Base. Looking to host a meeting in Ogden? Our property offers spacious meeting rooms that will allow for productive sessions for up to 150 attendees. Feel right at home in the spacious, cozy rooms at this Ogden hotel. All the rooms offer cable satellite television with HBO® and in-room movies, free Wi-Fi access, refrigerator, single serve coffee maker, room service and much more. This pet-friendly Ogden hotel also offers walking trails and a pet area. Relax in the sparkling outdoor seasonal pool. Get even more value out of your stay at this Ogden, UT hotel with access to an exercise facility, guest laundry, dry cleaning, a 24-hour front desk and free parking. For a stay at a hotel in Ogden with access to area attractions, abundant amenities and friendly staff, make a reservation at the Best Western Plus High Country Inn today. Please excuse our dust as we add on to and improve our property. Pet Friendly!

Best Western Plus

Hotel High Country Inn

LABEL_ITINERAIRE

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LABEL_ARRIVEE:

Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2016
based on 770 guest reviews
NOTE ISSUED
Excellent
295
Very Good
232
Average
136
Poor
67
Terrible
40
REFER TO NOTICE
Business Business
100
Couples Couples
228
Family Family
296
Friends getaway Friends getaway
51
Solo travel Solo travel
66
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"BW Ogden, UT"

5
13/09/2018

Very nice motel that is close to freeway. Room was clean and comfortable. They take pets and my dog also found it very nice. Good area to walk the dog. Wonderful breakfast with lots of choices. Check in and check out very fast and courteous. Would stay here again on another trip.

"Nice rooms, right off the freeway."

5
19/08/2018

We typically stay with a Hilton or Marriot chain, but this hotel was available and convenient for our route. Rooms are very nice, super clean, and the shower worked better than most hotels. The towels seemed plush and new, and overall the room was very clean, spacious and very comfortable. No for breakfast, but there is a restaurant across the parking lot. Not a a great location for walking or running outside for exercise, but there is a lot of construction happening working on a beautiful park like area. The pool was fun, wasn't freezing cold like most.

"Not a Plus tonus"

1
02/08/2018

This hotel is a Best Western Plus, but the only Plus is the price. No free breakfast here. There is an OK restaurant next door, but not worth the price. The front of the room (outside) was full of dust and cigarette butts, a regular wash down would help. The room had a fly problem due to a large gap around the door.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Barry, I do apologize that you did not feel that you got a good value from our property. We will have a free breakfast going in later this year. There will also be a beautiful new addition with an indoor pool and some gorgeous new rooms and landscaping. We are under construction, but I will have my team clean down the area where you stayed. I apologize that it was dirty.

"Clean and great price."

5
21/07/2018

Quiet area, friendly staff, great price. And what matters most - Clean room. I checked out before breakfast was served, but they always have fruit, water, and other drinks available. They gave us a grab bag to go, since we left before breakfast.

"Nice Property"

5
19/07/2018

Nice hotel with very helpful staff. Located right off of the freeway so easy to access especially nice for motorcycle travelers. Great restaurant located on the property and ample parking. We have stayed here several times and will be back

"Probably won't stay again if in area"

3
17/07/2018

Beautiful lobby and helpful staff including maintenance and housekeeping. Appreciated the coffee and cocoa as well as newspaper. Fitness room great although limited number of machines, even a weight machine which I didn't find at the other three BW+; very large room, mirrors, mats, fitness balls, and very large selection of weights and ice water. Bed ok with good selection of pillows. One chair (office) for multiple people; however, maintenance did bring in another chair from the pool or somewhere, which helped with seating. We were on the construction side, but we didn't notice the workman or noise. Price seemed pretty high especially for what we received. Cons included bagged breakfast with a small bar, orange and water (appreciated the water) - I'm surprised as the other BW+ sites on our trip had huge breakfast options, even the ubiquitous basic waffle, fruit, cereal and yogurt would have been appreciated. Pet peeve - no recycling available, staff didn't even seem to know what recycling was. I did feel unsecure and unsafe as keyed doors were either outright open, at the minimum unlocked (it wasn't I said something to the 3rd clerk that anything was mentioned about a rekeying project); our door seemed to stick or catch on the floor when opening so I felt sorry for our neighbors as there was a huge clunk and crunch every time we opened the door. TV remote didn't work; reception gave us their remote as they couldn't get it to work either, TV would cut out too. Very tiny fridge with broken handle things inside as well as lopsided so food fell out when we opened the door. Entrance and exit from street very scary as cars going highway speed although a city street.

"Spiders, high prices, and no breakfast, oh my!!"

1
17/07/2018

We have stayed at many Best Western's because we like the rooms, the price, and the breakfast offered. This place was more expensive that what we are used too. This place has the room but it needed some serious fumigation. Huge spiders and ants everywhere. Also, the pool area was decent except for the chairs which if you looked at the backs and underneath, spiders and some that looked like juvenile black widows. And the breakfast they offered was a bag with a water, orange and apple. Really? They said it was because of Jeremiah's restaurant that was next door but there was no discount offered for being a guest of the inn and Jeremiah's has good food but again, on the pricey side. So if you dont mind the high price, creepy crawlers and paying for a breakfast that most other Best Western's offer with the room, this place is for you....We will not be staying here again.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Sharon S, I am very sorry to hear that you had some ants and spiders in your room. That is certainly not something that we want to have going on at our property. We will get our pest control person out immediately to take a look at those areas. As for the breakfast, as soon as our construction project is done here on site, we will have a full hot breakfast offering, an indoor pool and some beautiful gardens. The grab and go bag is just a snack as we do not have breakfast, it is not meant to be a breakfast offering. I appreciate your feedback, you will help us to do much better in the future, and I sincerely apologize that you had some issures during your stay.

"Not welcoming"

1
13/07/2018

Pulled on here late after 11 hr motorcycle day, 100+ degree weather. All rooms filled except for honeymoon suite. Offered it to me for ridiculous price which I declined as I was only going to be staying for 8 hrs or so. Declined to rent me room for price of regular single. Told me they'd rather have it empty than give it to me for that price even though I am acar, BW Platinum member & belong to Harley Owner Group (special program w/ BW). Mgr threw paper on counter w/ phone numbers of other hotels & told me I could go somewhere else. I thanked her for making feel like a valued Platinum member, then road up the hwy a bit & pulled onto another popular chain where they gladly gave me a comparable room for 100 bucks less, telling me they appreciated the biz.

"Bowling trip with my grandsons"

5
12/07/2018

My grandsons have a bowling tournament in Dallas Texas. We left Beaverton Oregon. The bestwestern was in a great location and very reasonable. The staff was very friendly. The room was very quiet and clean. I try to stay only at bestwestern hotels.

"Wouldn't stay again"

1
24/06/2018

Pulled into get a room, paid cash but wouldn't give me a receipt until morning??? Doing construction back part where they put us and when we tried to leave in the morning (after we were told construction doesn't start until after 7 am they were starting after 6 am and had to get out of my vehicle and move my mirrors in just to get my car out of the parking spot and to let the passenger in the passenger door, never again. Room was ok and clean.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear sisybel, I am very sorry to hear that you stay was interrupted by the construction work that is going on at the property. We ask them daily to park away from our building and not begin work until 7am at the earliest and that is just prepping work for the day. I will speak with the foreman about your comments and try to get this resolved. I also apologize that you were unable to get a receipt in a timely manner.

"Ogden, Utah"

5
29/05/2018

Well, When we walked through the door to the main lobby...OMG! This is one of the most beautiful lobbies I've ever seen. I wanted to stay and hang out there, except we were dog tired. The room was very clean. nice & comfortable. There isn't a full breakfast offered because there is a restaurant in the same parking lot. Only negative I can say about our stay, which is not reflective of the hotel: At the restaurant, while the food was fairly good, the service was TERRIBLE. There were plenty of guests, but not a packed house and yet it took FOREVER to be served. Maybe eat at another location & YOUR EXPERIENCE WILL BE AWESOME FROM A-Z. P.S. The hotel staff were very friendly & welcoming :-)

"A nice spot"

4
21/05/2018

Really liked this motel. It is a completely revamped, remodeled older motel. Outsideparkimg and stairs. The room was fresh, spotless and totally remodeled there is a restaurant attatched that had good food. The hotel staff was friendly and helpful. I am picky about beds and this was a comfortable one.

"No Breakfast"

4
17/05/2018

We like Best Westerns but this one disappointed us by not having a breakfast. The price was about the same as other places that have a great breakfast. We just got the little snack bag in the mornings and always ate a early lunch somewhere else. The staff was excellent and the rooms were very nice.

"Comfortable rooms"

4
13/05/2018

This property is located just off the I-15 outside of Salt Lake City! Great place to stay away from the big city! The room is basic with comfortable beds! The outdoor pool is seasonal and was not opened yet on May 11th! No breakfast included with stay but there is an awesome restaurant located across the parking lot!

"Granny & Service dog"

5
12/05/2018

I have stay at Best Western Hotel lots of times and they always make sure that my service dog has everything she needs, and lets me know, she is all was welcome.The room is always bright and fresh smelling.. lots of fresh clean towels. Beds are nice and comfortable.

"Don't bother"

2
10/05/2018

I did not enjoy my stay here and will not be coming back. Although the staff was friendly, I did not feel entirely safe here. Two very loud were in the next room, and I felt uncomfortable asking them to lower their voices. Also, this hotel does not offer breakfast nor coffe/tea, cookies on arrival as I have become accustomed to during other stays at Best Western. My bed was uncomfortable, the room loud (besides the loud men next door, there was a lot of foot traffic and noise from the street. The restaurant across the parking lot was excellent, however.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Ellen G, First of all, I am very sorry to hear that you had guests in a room next to you making so much noise and disturbing your stay and peace of mind. I am not sure what time you arrived at the property, but do put out cookies each day and have drinks and coffee in the lobby. I apologize that we did not point this out upon your arrival. We appreciate you staying with us and will use your feedback to improve our service.

"Great hotel."

5
02/05/2018

This hotel is absolutely one of the best. Hotel has a great staff. It is very clean. Comfortable beds. Jeremiah's is a great place to eat. It is very easy to get to off of the interstate. And the views are amazing

"Best Views In Town"

2
02/05/2018

If you are in Ogden Utah, you need to stay at the Best Western Plus High Country Inn. The views are spectacular, the service is great and the restaurant (Jeremiah's) has been ranked the best in Ogden Utah 10 consecutive years.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear kwalbrink, From reading your review notes it seems like you enjoyed your stay, but the rating given was very low. Hopefully this was just a mistake, but if not, please feel free to reach out to me and I will work with you to make things right.

"im not sure what to title this review, but i have allway injoyed staying at this location"

4
24/04/2018

its convenient to the freeway and not far from shopping. Has a good restaurant on sight. I did miss the pond and fish. I did have another couple traveling with us that found parafinala under their bed, that surprised us.

"Great Location...Excellent Value"

5
22/04/2018

With tax and various tourist fees, our nearly new room was $115 per night. Well built and attractive rooms. Easy off ramp heading north. BUT! If you are pulling a trailer or Uhaul moving, you will have parking issues. High points were lobby coffee/drinks 24/7, a grab and go sack in the morning(water, orange and a pop tart) there is a nice restaurant in the same building lot, and the breakfast was large and filling. Anyway, for me, Bestwestern Plus was well worth the price.

"Great Night's Rest!"

5
13/04/2018

I was very happy with our room. It was clean and comfortable. I had a great night's sleep. We had a wonderful dinner at the onsite restaurant. Check in and check out was quick and easy. We will definitely stay there again.

"Overnight stay"

5
12/04/2018

Very nice hotel. Back of hotel is under construction but didn't bother us a bit. Very pet friendly! Quiet location and easy to find off I-15. Great restaurant across the parking lot. Would definitely stay here again!

"gray.54"

5
11/04/2018

Staff was excellent. Room was spacious. Very clean. Beds were excellent. Very accessible to freeway. Restaurant that is associated with motel very good. Staff very polite and knowledgeable. Food was excellent and service very prompt

"Good hotel for one night"

4
02/04/2018

this is a good hotel when you are travelling. The rooms are comfortable as was the bed. We had a room in the back where there was construction but it was not due to start till 8 am and we were gone before that so it did not matter. They could not offer breakfast because they were under renovation- a takeaway bag with granola bar, water and fruit was offered. Staff was friendly. there was a restaurant across the parking lot that we had our evening meal at and it was a good home cooked meal. I would recommend this hotel for travellers looking for a hotel for a night stop.

"Clean rooms, great maid service. Dated furniture, street facing entry, no microwave or fridge, no free breakfast."

3
16/03/2018

The room was clean, yet dated. No microwave or fridge. The on site restaurant is very good, no free breakfast is included in the stay. I'm not sure I will pick this motel again. When they complete yt?their new building I might. The staff is very friendly though.

"A little awkward with the construction"

5
15/03/2018

Awesome that they are still pet friendly! The room was much nicer than our last stay here. A little disappointed that the park was off limits for the construction, but new amenities were needed. As for Jeremiah's, don't expect much. The food has never been great.

"Better last time"

3
03/03/2018

Silverfish bugs on floor in bathroom in night time. Construction started 8:00 am near our room. Liked pet friendly policy and nearby restaurant. Other than nocturnal bugs, room was fine, beds comfortable.

"Great Mid Way between Missoula and Salt Lake City"

5
01/03/2018

I have stayed here 3 times so far! It is the perfect stop over on the way from Missoula, MT and Salt Lake City. The town of Ogden is so cute and we really enjoyed this quiet, clean and comfortable hotel. The front desk staff is very helpful. I'll be back!

"Easy Access"

4
20/02/2018

This motel is just off I 15 and easy to get to. The staff was friendly and checkin was easy. Our room was clean, neat and the bed was comfortable. I would have rated it one star higher but the bathroom was the smallest I ever remember having in a motel.

"Traveling with dogs"

5
10/02/2018

we took our first ever road trip with our two large dogs. We were provided with a first floor room that opened to the park area. It was perfect. The room, and the entire hotel, was very nicely decorated, clean, and quiet. Staff was friendly and helpful.

"NEWLY-REMODELED, BUT WITH MINOR NOISE ISSUE AND NO GRATIS BREAKFAST"

4
07/02/2018

On our recent trip to Ogden, we once again stayed at the High Country Inn, which is just off Interstate 15/84 and on 12th Street, which ultimately becomes State Highway 39 leading to the Upper Ogden Valley and the ski areas there. To our pleasant surprise, this Best Western Plus had just been remodeled to an "Arts & Craft" decor, both inside and out. Our room was a standard size and well furnished with new A&C furniture and decoration. At 6 AM on our first morning there, I was a awakened by a noise like a distant jack hammer, so I thought it might be due to the expansion that was underway at the east end of the motel. Fortunately,it ended soon. I subsequently learned that it was a "water hammer" vibration caused by the flow restrictors in the shower heads, which I reported to the desk clerk when we checked out. This BW+ does not currently have a complimentary breakfast, but upon request will provide a $6 off coupon to use at Jeremiah's Restaurant across the parking lot, which also has been remodeled to an A&C decor. The food there was good and we had two meals there. The expansion will include a new breakfast room, which unusually will be at the back of the BW+. The High Country Inn is a newly-refurbished older BW+ with the issues mentioned above, but with a few tweaks should prove to be a very good place to stay while visiting Ogden.

"Son,s wedding"

4
04/02/2018

I always stay at this best western plus when I am in the area. Nice location and good staff. On site restaurant is good especially breakfast.i am looking forward to the completion of the new addition that is currently under construsction.

"One of THE BEST Motels We've EVER Stayed IN"

5
30/01/2018

A superb, clean, comfortable, quiet motel conveniently located about 2 blocks off the Interstate. Cheerful late night reception, after 9:00 PM, with NO reservation. A reasonably priced double Queen-bedded room was offered with easy access and quality amenities. The only problem: I don't know when I'll next be in Ogden to enjoy another stay in the High Country Inn. But if you're anywhere in the area, do book a room in this excellent facility. You'll have a great stay and you will NOT be disappointed.

"My Review"

5
21/01/2018

B/W Burley is always a pleasure to stay. Good rooms, staff, breakfast. Several eateries in close proximity. Well maintained with Great parking for my semi truck. Always a pleasure to visit this establishment !!!

"2 1/2 star Plus??"

3
18/01/2018

Very clean and updated with a wonderful park. BUT, not for me. Midnight train sounds its horn though the other 5 just the bells.. ugh. Bed too firm for me, plumbing really really loud! Beware the neighbors late night and 5am showers/toilet. Lastly the in room climate control goes on and off every hour no matter the setting. And its hard to enjoy any beverage but especially a nightcap in a paper cup! Does not seem like a 2.5 star plus to me. Yes there is just an apple and granola bar to go.

"Not worth the money.."

3
09/01/2018

For a Plus Hotel & the price you pay, the amenities were not up to par..it was the complimentary breakfast that turned us off for the most part. It consisted of apples or oranges & coffee & that was it..yogurt, a toaster, bread, bagels or muffins would be an easy addition for more choices. Also we were not offered Bonus points in lieu of the free bottled water & bars we were given because we were Elite members. We did not realize we could have had bonus points until the next Best Western Plus we stayed at. We probably won't stay there again nor recommend it for these reasons mostly for the lack of complimentary breakfast items.

"Nice room / No hot breakfast"

4
07/01/2018

I enjoyed every aspect of this BW-Plus property except for the fact a hot breakfast buffet wasn't offered (I got a bag with an apple and sugary granola bar instead). I was recently in a much smaller and older BW property elsewhere in Utah and even they had a breakfast buffet. It's the most important meal of the day!

"Easy pet friendly booking"

5
06/01/2018

Travelling with pets is always a struggle so when I found that this Bestwestern had pet friendly rooms I was very pleased. It was only $10 extra for the night and the room was very clean and very spacious for our two border collies. Booking in and out was a breeze the only thing that was missing was a continental breakfast!

"Very friendly and walking distance to one of the most popular restaurants in town! Nice welcome from the front desk!"

5
30/12/2017

Very friendly and walking distance to one of the most popular restaurants in town, Jeremiah's! Nice welcome from the front desk and treats to take to your room! Yummy cookies at the front desk too! Ogden is a breath of fresh air!

"Great stop off the highway."

5
23/12/2017

Convenient, cute little hotel. Just what we needed on our cross country road trip. The staff was super friendly, it was affordable, and easy to stay with our 60 lb dog. Bed was comfortable and parking convenient.

"Ogden stay"

5
22/12/2017

We had a very rough trip with visibility from blowing snow and icy roads to the feeling of relief once arriving at the Inn. We were greeted by friendly staff that made the check in a no hassle. We were off to a very warm and comfortable room. Rest and relaxation was a high priority for us and we were able to regenerate and go over to the restaurant and have a wonderful meal. The night sleep was relaxing with a very comfy bed and pillows to enjoy. The room was very clean and all amenities were at our fingertips. Check out was a breeze as usual and we were on our way. Thank you Best Western Inn.

"Very nice hotel"

5
19/12/2017

The hotel was very nice, its pet friendly, and the staff were awesome! the restaurant was very busy, but it was worth the wait the food and service were excellent! its a must stay we had a great weekend there is a lot todo in Ogden Utah !!!

"The customer service is the reason for the rating"

5
18/12/2017

Driving through on my way to Colorado, and looking for a place off the highway, I found this Best Western. The room was nice and large, a bit of old hotel - you can park in front of your room. No free breakfast, but coffee and nice lemon water in the lobby. Also, little to go bags. There's a Starbucks down the street and a restaurant across the parking lot. Not necessarily a destination hotel, but definitely somewhere I'd stay again. Best part: customer service. I dealt with two different people, who were more than kind and helpful. First alerted me to the fact that I had BW Rewards points and there was a deal where I could get a free room; second gave me great directions to Starbucks.

"Excellent hotel"

5
12/12/2017

Very clean and comfortable. Restaurant right there that delivers food to your room. Friendly, helpful staff. I thoroughly enjoyed my stay at this hotel. The room was big, plenty of room to spread out.

"Best Western Express Ogden"

4
08/12/2017

Great location, clean rooms, friendly staff. I've stayed here on business several times in the last few years and will return! Nice green belt in the back of the property and a restaurant on site. It's a comfortable and easy stay.

"Good "

3
06/12/2017

Pulled in late for one night - rooms around back were large and beds ok, an older hotel it seems. Would like to be in that room in the summer as it opens onto a huge second floor deck overlooking the grounds. Patio furniture all there for summer enjoyment. But, for a BW plus what was up with the breakfast? Apples or oranges and coffee?? And a brown bag ‘to go' breakfast consisting of a granola bar, water and an apple. This is not nearly what BW Plus offers and kind of disappointing.

"tiny bathroom, no breakfast"

4
04/12/2017

BW High Country had gorgeous views of the mountains from our room. There was an extensive grassy area and walking path with a pond containing koi fish! Nice to go for a walk after being in the car all day! Was able to toss the frisbee for our dog as well, and it was welcomed exercise for all. The hotel is aging. The bathroom was SOOO tiny! We were definitely in the off season, so it was not very busy, so our room was quiet. We could not park our 16ft moving truck close by, which was worrisome but ok. Great restaurant next door, Jeremiah's, that had wonderful soups and a fantastic breakfast. More food than we could eat! I really dislike most hotel breakfasts, as they are carb and sugar loaded. The eggs usually taste awful.

"Ogden Best Western"

5
03/12/2017

Decor, service, and restaurant were unbelievably Beautiful with great food and service. Easy access off of I 15 as the hotel was just around the corner. This will be a must stop for my family from now on.

"Great Place."

5
03/12/2017

Awesome place to stay. The hotel has been around for decades and keeps their promise to stay updated. Don't look any further, this place will have you thinking "why haven't we always stayed here" My new home away from home.

"What no Breakfast?"

2
02/12/2017

Well we certainly expected more from this plus. It wasn't until i had paid for the room that I was told there is no full breakfast. They offer a grab and go bag with coffee a fruit and a granola bar! Woopee! The best rate even at this time(12.02.17) with military discount was 104.00. (tax included) I was tired and we just decided to go with the flow. The first sign of trouble was the door which for a senior was very hard to open Bye the way if there are typos, it is because i required 2 pillows to sit on so i could see my keyboard ! Second was the washroom. Sitting on the miniature was easy...getting back up not so easy! After 3 flushes....success! The exterior decor is lovely and the wood in the rooms is nice, but this place needs a complete make over. The best part of the stay was the dinner we had at a restaurant achoo the parking lot.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Jim, I am very sorry that you were not aware of our lack of a breakfast until after you had checked in. We try to let guests know upon check in we do have a wonderful restaurant on site that serves breakfast all day, but at the present we do not have a free breakfast at the property. We are working to fix this in the very near future. We will have a small addition built that will have 28 large interior entry rooms, an indoor pool and a large breakfast area.

"Deceptive Marketing"

2
29/11/2017

We were quoted a price which they said included our dog. They later added an additional charge for the dog. We called and got no satisfaction. Facility was nice and conveniently located. No breakfast at the hotel. Nice place to walk dog in the back.

"Family"

5
25/11/2017

An excellent Best Western, the staff, the room and the property in general are great. The only thing the I feel they should change is to have a breakfast in the mornings . There is a 24 hour coffee bar in the spacious lobby that is nice. The welcome package and the grab and go package at departure is a nice touch.

"Nice Hotel"

5
19/11/2017

Was a very nice hotel and great staff. Would be nice if it had a free breakfast instead of some breakfast bag to go. Staff was great and location was close to interstate.Pet friendly which was nice. Thank you.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear MarkL, I just read your response and I want to thank you for the very nice rating. After a long wait, the owner here has received approval to build an addition to the motel that will have 28 large interior entry rooms, an indoor pool and full hot delicious breakfast. So we will be able to have it all for your next visit. We hope to have it all done by late Spring early Summer 2018.

"not what we expected"

3
19/11/2017

stayed here in the past we took the room without looking at it first, will do that next time we if we pass this way gave us a king size bed, in a very small room, even the bathroom was too small and we are both shorter than most people the restaurant is not part of the hotel so patrons get no priority over the walk up trade, the wait for breakfast was estimated to be 45 minutes so we went elsewhere

bwhci, Public Relations Manager at Best Western Plus High Country Inn, responded to this review
Dear Wayne, On behalf of our entire team, I would like to apologize for not exceeding your expectations. I am very sorry that you the room was not comfortable for your stay. The property was built in in 1979, and at the time these rooms were very large. However, I realize they are getting small by todays standards. The owner here is getting ready to build an addition, that will have 28 large rooms with king or two king beds, an indoor pool and full hot breakfast. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 801-394-9474.

"Near the highway."

4
14/11/2017

So, this is a little more difficult to write this review. We had a good stay but there were a few issues. The highway and train tracks are fairly close. That means a little more noise than we were expecting. It wasn't bad but it was noticeable. A good thing was the park like setting at the rear of the property. It was a pleasant sight and gave an area for those with dogs and such to walk. Our room was on the second story and getting to it was a slightly challenging adventure getting our stuff up there. The restaurant on the property was good for breakfast and we got on the road quickly after our stay. The room was clean although when we checked in the first room they wanted to put us in was not ready... it was a first floor room and would have been a good deal easier to deal with if it had been ready. Our evening meal was take out from a restaurant further from the highway than the on-property one.

"Frieddly People"

5
13/11/2017

We were lost & the desk agent took the time to guide us in. It took three calls & a lot of patients but She did the job very well . A great place to stay , but we did miss having the morning breakfast, because it is not offered..

"Great Stay"

4
13/11/2017

We stayed here on our way to Texas, and again on the return trip. The room was clean, comfortable, and quiet. The adjacent restaurant, Jeremiahs, was a pleasant surprise. They had good food at a reasonable price. The hotel doesn't have a continental breakfast, but they do have juice and coffee and offer a travel bag that has water, granola bar, and fruit to go. Nice place to stay.

"Keep returning"

4
12/11/2017

This is a very good hotel for business travel. Over the years I have experienced some minor issues but I keep returning. It's convenient to get to from I-15 but tough to get back on in the morning rush.

"OK place to stay"

3
10/11/2017

You can park right outside your room but there is no free breakfast. They give you a grab and go bag - it has a piece of fruit, a bottle of water and a granola bar. They do have coffee available. It was rather a noisy location. Staff was very pleasant.

"Noise from shower in other rooms"

3
05/11/2017

The noise from people showering in other rooms kept us awake from 4 AM . We had been on the road for 12.5 hours and needed our rest, which we didn't get. Needless to say, we did not stay in a Best Western on the way home.

"Visiting friends& family"

5
04/11/2017

We stayed in 3 Best Western's during our travels from Puyallup WA, Ogden UT & Salt Lake City UT. All 3 were very clean with helpful, friendly staff. We plan on a road trip next summer and will stay at Best Western when ever we can.

"Is there a lower rating? Why not?"

1
29/10/2017

Things missing like extra blanket/ pillow. When reported to front desk in person, I was questioned like "what do you want me to do about it." Informed them that I just didn't want to be charged for them and clerk acted as if I was really putting them out. Unfriendly. Onsite restaurant was loud, expensive and the food very marginal. Waiter was extremely slow and forgot side dishes and I had to track him down to remind him. Actually cancelled some ordered items because they didn't come until rest of meal was complete. Do not stay here!!!

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear marki167, I would like to apologize that we did not do a better job of offering you superior customer service. We do not normally stock extra pillows and blankets in the rooms, but they are always available upon request. I will make sure that you were not charged for them. We also apologize that you did not enjoy your meal or service over at the restaurant. I do appreciate your honest and direct feedback, which gives us a chance to improve in the future.

"Opinion on Hotel Service"

3
29/10/2017

Average facility. Disappointed that it does not have a complimentary Breakfast as many other BW have. Appreciate the size and convenience of the large Dog Walk area as well as the convenience from the Freeway.

"NO BREAKFAST! "

3
28/10/2017

Very clean hotel but rather expensive for what you get. This is a WELL KEPT "motor-lodge" type of property where you park in front of your door if on the first floor. The rooms are spacious, bed was ok - Nothing special. With tax you are at $120 or higher. Pets are $10 additional/pet and they have limited pet-friendly rooms so book early in the day. There is a restaurant right on the grounds so you don't have to get back in your car to go eat dinner or breakfast. Their "grab and go" bag in the morning (which substitutes for continental breakfast) is an apple, a bottle of water and a very small granola bar. Reservationists are friendly and there is coffee, hot chocolate and juice 24/7.

"This is the best place to stay when in Ogden!"

5
28/10/2017

I've stayed here once before on my way to Colorado and it was my first choice to stay again on my way to Idaho. Excellent experiences both times!!! The rooms are roomy, the beds are very comfortable and my favorite is the restaurant, Jeremiah's, they have room service and are quick and polite. I travel with my little Jack Russell and the dog park is a treat for her but is also very cool with the Koi pond there too. Thanks for the continued excellence. It is a treat to stay there.

"No free breakfast"

3
27/10/2017

I stay at alot of motels throughout the year, and, have never stayed anywhere that did not at least offer a free breakfast to the guests of the motel. Also, this place has the noisiest water pipes that will wake you up in the morning when other rooms use the shower.

"Very Beautiful Place"

5
24/10/2017

The military and Church of Jesus Christ of Latter Day Saints have undo influence, but other than that it is indeed a beautiful place. The historic Catholic Monastery offers a bit of respite from the hustle and bustle of the moment.

"Easy to get to, clean room"

5
21/10/2017

This hotel is easy to get to, just off the interstate, The appearance of the lobby is very nice. The room was very clean. The staff were very polite and accommodating. The internet is very fast and the TV channels were good.

"The hotel is very old and need a remodel. No breakfast for travelers. The rooms are outdated."

2
21/10/2017

The place is outdated and need a lot of updated items to be considered a quality place to stay. Poor heating and cooling system and the bathroom is to small for the average travelers. The toilet had no pressure and was unusable while we stayed here. The room needs a décor makeover and had a very bad smell to the room.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear James, I am so very sorry to hear that you did not feel that we had a quality product for your recent stay with us. We are an older property, and so the bathrooms are small, that is true. We did just have a remodel of the furniture, beds, and carpeting in the rooms over a year ago. I would be interested to hear any specific feedback that you have as to ways that we can improve. I do apologize about the toilet pressure and the heating and cooling system. We will look into those right away. Thank you so much for posting your feedback.

"Front desk personnel was exceptional!"

5
18/10/2017

Front desk personnel (Stephanie) secured and forwarded personal documents left on premises when I checked out. All employees from front desk, landscapers, cleaning staff, etc. were all very friendly and helpful.

"Good comfortable motel but backside rooms will have nightime train noise"

3
16/10/2017

Our room was comfortable and a great size. However, we were on the backside and did hear some train blowing/noise. Mentioned to staff and they said they were in a quiet zone so should be noise free but it was not. Breakfast was a to go bag of a bottle of water, apple and granola bar. Very disappointing since all the other BWs we had stayed at had nice hot/cold breakfast buffets.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Bassetma, Thank you for taking time to share your feedback about the property. As you mentioned, we are designated as a quiet zone for the passing trains, but some of those drivers just can't help blow their whistle. The owner here is working to build a small addition that will have a very nice hot breakfast room, an indoor pool, fitness room and interior entry rooms. This will start work fairly soon. That will help with the breakfast part at least.

"I have been stopping at this motel for 29 years."

5
15/10/2017

It's always phenomenal. Perhaps this isn't helpful to a reader of this review. Stay there and you will understand why I go back whenever I am passing through Ogden. I highly recommend this motel and always suggest it to my friends and family if I know they will be anywhere near SLC. Try the restaurant, too. The menu is wonderful and the prices are refreshing.

"Very good"

4
11/10/2017

Comfortable and trouble free stay. Staff was very nice and always asked if they could do anything more. Breakfast was not very exciting but it was what we were expecting. Always difficult to tell if eggs are or artificial

"Amenities and room furnishings are comparable with other similar priced hotels."

5
11/10/2017

It was late at night and I had no reservations after pressing on in a rain storm throughout Idaho and northern Utah. With a friendly smile from the desk receptionist, I got the last room. This motel is relatively new and the room was very comfortable and clean. No odd odors were present. I need a firm mattress and give the motel high marks for this. My only negative comment is the lack of a USB charging port on the bedside lamp table. The buffet breakfast is nice and hot with everything one would expect in a Hampton, Holiday Express or Comfort Inn. This motel has a relatively convenient location from the interstate, though the entry is easy to miss, as it comes up immediately to the right after leaving the south bound off ramp.

"I love Best Western but this was not one of the best"

3
11/10/2017

first off, they don't offer the typical breakfast that you find with Best Westerns - they claim the restaurant on site is an "award winning" place that they don't want to compete. so they give you an apple and a granola bar -- room was clean, bed was fine, just not up to the quality of many other Best Westerns I've stayed at

"Best Place To Stay"

5
10/10/2017

This place is amazing!!! Great staff and the grounds are the best we have ever been to the lawn is immaculate and the fish pond and waterfall is so peaceful. The rooms are superb and the bed is so comfy.

"Nice, clean"

4
07/10/2017

The hotel is in a good location. The room was clean and nicely decorated. The bed was extremely comfortable. The price was very good. The front desk agent was friendly and professional. I would stay at this property again.

"Awesome Staff"

5
04/10/2017

I would like to thank Stephanie (the manager) for accommodating us to a King room on the ground level as fast as she did. We really appreciated all her help and she even went above and beyond and sent me Charlie to help with all of our stuff. He also went above and beyond for us as well. Thank you both for your great customer service and all the staff. We truly enjoyed our stay here. Thanks again for being so great to us. The Corey's

"Great place to stay"

5
03/10/2017

We were towing a large flat bed trailer and this hotel has a great location in their lot for parking easily. The rooms are clean and the staff very helpful. We have stayed here several times and plan to stay again in the future. There is a Jeremiah's restaurant in the same parking lot with decent food, what could be more convenient when towing a large trailer? No need to go out looking for food. :)

"Right next to noisy train tracks"

1
03/10/2017

Trains blew their horns LOUDLY every hour. We couldn't sleep. The garden was nice and the hotel was nice but the point of the hotel was to SLEEP. Would never stay there again. And there wasn't breakfast.

"Not as expected"

2
03/10/2017

Not the standard quality that one usually finds at BW in reference to service. The rooms were clean and comfortable. Although advertised as a " Plus" property, there is nothing plus about it. There is no breakfast offered, other than a a stale piece of fruit, tiny granola bar and a small bottle of water, which one would find at other BW Plus properties, the front desk person (Stephanie) was rude to not only me but to others in our group. There is a restaurant across the parking lot but be prepared for a long wait and an inept wait staff. Typical truck stop food, edible but of poor quality. Jerimiah's) When I return to Ogden with my youth sports teams, we will be staying at a different property.

"Not what we were expecting "

3
01/10/2017

Spent 2 nights at this hotel recently. Check-in went good with fresh chocolate chip cookies. We were assigned a ground floor room that we had requested as we have a service dog in training. The room we were assigned had a stripped door handle. Once we were able to get into the room, we called the front desk and reported the problem. Maintenance immediately came by and informed us that a replacement part would take several days to get and suggested pulling up on the handle for the duration of our stay. The room was clean with a large grassy park across the parking lot. The area was great for walking leashed dogs with paths and a koi pond. There is a very busy restaurant on the premises. Good breakfast with lots of food and reasonably priced (we waited until about 10 am to go there as the place is very popular with the locals). The hotel itself only offers coffee and various drinks for breakfast as they encourage you to use the restaurant. We were offered a grab and go bag when we were checking out, but would have appreciated having some muffins available as we're light breakfast eaters early in the morning. Had a small issue during checkout. They had added a pet fee to our bill. I questioned the charge and informed the young lady that having spent numerous nights at Best Western's across the country the pet fee was always waived since the pup was a service dog in training. She let me know that each BW was independently owned and each had there own policies and she had never heard of a service dog in training (guess she figured service dogs were borned fully trained and mature). After explaining to her our mission and showing her our identification card from Canine Companions for Independence she reluctantly waived the fees, which we appreciated. We chose this location because of it's close proximity to the puppy training classes we were attending, but might look more closely next time we're passing through.

"Sleepless in BW"

2
27/09/2017

Could not sleep due to terrible noises from upstairs plumbing. Sounded like a jet above your head at 3 AM Plus children running and screaming Paid $ 130 for headache Make sure before you go to bed it's a quiet one

"There Isn't Actually a Hot Tub"

3
25/09/2017

I usually do a lot of research before I select a hotel, so my reviews are almost always positive when my expectations of a property are met. My expectations here were not met. We selected this hotel SPECIFICALLY because it had a hot tub and we were weary hikers at the tail end of a road trip. Well, the hot tub is now a fitness center (wahp-wahp). Truth in advertising would be fantastic - Best Western, take "hot tub" off of your amenities list! I immediately asked what could be done - upgrade to a room with a jetted tub, discount on the bill... to not avail. "Well, we have a pool..." - great. (We stayed anyway, given that it was 9PM and we'd paid online already). The room itself was fine - clean, stocked, spacious. The only really weird thing was the little entry area was ridiculously Pledged (the furniture polish) and so we both fell (yes, two young, able-bodied athletic-types fell over because we didn't expect the entry to be like an ice skating rink). So that was weird. The desk and coffee table were also reeeally Pledged and my DSLR camera nearly fell off. Oh my! I mean, I guess the room was super clean?!? *insert laughing-crying emoji* We laughed about it. The beds were not fantastic nor were they bad - they were budget quality. I like mine softer, but that's ok. There's no breakfast here - they have little to-go snack bags instead. However, their selection of 24/7 coffee offerings was quite impressive... flavored cappuccinos and such, and all kinds of extras. The "lobby" of the hotel is really cute, with wood beams and a fireplace I think. There's a gift shop and areas to hang out and drink said coffee. I'm just really annoyed about the hot tub situation, so, I'm sorry BW High Country, but you get only 3 stars.

"Comfortable Night"

5
25/09/2017

After a long day on the road, we had a comfortable night in this clean establishment. The staff was friendly, but didn't quite get the restaurant hours correct when we checked in so we were too early for breakfast the next day. Our room was great and amazingly quiet for being so close to the parking lot. We would stay here again if in the area.

"The "BEST" Best Western Hotel we have have stayed."

5
24/09/2017

This Best Western Plus has a giant sized park for your pets. The Hotel is situated so close to the freeway and there are restaurants galore. I will gladly recommend this specific Hotel to anyone traveling thru Utah.

"Keep your expectations low"

1
24/09/2017

Upgraded to a Suite and it turned out it didn't have a fridge or microwave and the "jetted" tub was broke so it's basically just a large bathtub. If you have to stay somewhere in Ogden and this is the last place you can find, get a standard room and keep your expectations low

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear 41jonathano, I would like to sincerely apologize that you had some issues in the suite that you were moved to. I am sure that was frustrating to go up to a suite and then have it be less than a standard room. Just to let you know, there is a fridge and microwave in the room, it just back in the corner by the closet. We were not aware that the jetted tub was not working properly, but will get it fixed right away. Again, I am very sorry that we did not have everything working the way that it should have been.

"Stayed before. Stayed this time. Will stay again."

5
21/09/2017

Hotel was nice. Staff very nice. Room comfortable. Restaurant across the parking lot was/is amazing. Rooms open to parking lot. Seems to be in a very busy area so rooms may fill up.Did not use the hot tub/pool. Only negative is that the hotel is a little older so you can hear the upstairs folks walking around and when the fans in the bathroom are on it can get a bit loud.

"Touring The West"

5
20/09/2017

Over the past 20 days now we've been traveling/touring the Wild West, we have stayed in numerous hotels(other than BWs) and the service, quality of the rooms have varied so much, but what we have found is that for the price from the other hotels to those of the BWs, it's been hard to beat. BUT ONE THING THEY HAVE IN COMMON, WHEN AROUND A NATIONAL PARK OR SPECICAL EVENTS GOING ON IN THAT AREA - "THEY ALL JACK UP THE PRICE".

"Lovely place"

5
17/09/2017

Friendly and competent staff;nice pool; clean room, comfortable bed. A gorgeous oriental type park behind the property--lovely for recuperating after a long drive. Pet friendly. This Best Western does not offer breakfast. There is a restaurant across the parking lot that serves pretty good food but is a little pricey

"Absolutely best in the area"

5
16/09/2017

Excellent service. Great room and great for pets. Only thing missing is the onsite breakfast but they have to go snack bags. Will plan to stop again in our travels. Night manager was phenomenal and very helpful

"Clean, Rustic decor"

4
15/09/2017

Staffs are very friendly and professional. Room is Clean and spacious with rustic decor. With membership, price is affordable. Free coffee, tea, Internet and breakfast. Definitely recommend this place.

"Ogden's finest"

5
12/09/2017

Wonderful property great location and amazing customer service. Restaurant on site had the best food around. Definitely recommend this Best Western to anyone traveling through or around the Ogden location.

"Ogden best western"

4
11/09/2017

Great hotel to stay at with dogs. Beautiful grounds and convenient location. The restaurant on site was ideal after spending a long day on the road. Very friendly staff. There is a train nearby, but that didn't bother us.

"A good night's sleep"

3
09/09/2017

Extremely friendly and present front desk staff and a very impressive lobby. Rooms were OK, allowed for a good night after a long day driving. Very nice park in rear of facility, good for walking, good place to let the dog run.

"BW Ogden"

4
08/09/2017

It was a pleasure to stay at this hotel. As my trip was a transit from Denver to Seattle I only stayed for one night; however, if I were to have to stay longer term I would certainly pick this hotel.It was a very pleasant experience and I look forward to the opportunity to stay there again.

"Basic no frills hotel"

3
06/09/2017

Basic hotel. The beds were firm and the room was clean. I was disappointed I was told there was breakfast but what it was, was more of a snack bag to go. I didn't really stay long here only over night as I was passing through. The breakfast in the restaurant in parking lot was affordable and lots of food.

"Don't miss the beautiful dog friendly park."

5
05/09/2017

I brought various family members from California and rented four rooms at this motel. We were all different ages and backgrounds. Everyone loved their accommodations and the restaurant. What was surprising was to discover a very large private park directly behind the motel. It is beautifully landscaped and includes a very, very large Koi pond and paved path ways. Dogs belonging to motel guests were welcome.

"Enjoyed our stay"

4
03/09/2017

Very nice room, very comfortable.Disappointed that there is no restaurant, but happy that a restaurant was in walking distance. Enjoyed the coffee bar, free newspapers and the Grab and Go bags. The staff was very helpful, eager to please. Also the room was very quiet, didn't hear the other guests moving about. Entries to the rooms might be better, though. My handicapped husband had difficulties walking through the stones to get to the room.

"One night quick stop"

4
03/09/2017

Good hotel and location for quick over night stop on the way up to Yellowstone. Don't expect breakfast, but the restaurant next door is excellent for breakfast. Very easy on/off for the highway and a good quality BW. Hotel lobby is nicely decorated. Price is good. Grab and go breakfast snacks offered by hotel but ask for it. Near highway but quiet.

"Staff is friendly"

4
01/09/2017

It's an older but cozy property. I drove the 35 miles from Salt Lake City because it was $60 cheaper on a Friday night. I would give it 3 stars, everything worked with a new tv, room was on the small side but ok with a mini refrigerator and comfortable bed in a clean room.

"Not bad but could be better"

4
30/08/2017

This was a lucky break for me since all hotels were booked along Interstate 15 for the great eclipse. A clerk at a nearby Holiday Inn checked Hotels.com and told me of an opening at the Best Western, just at the next off ramp. The room was ok. It was clean and comfortable. Internet was fine. Mattresses, towels, carpet, et al did not show wear patterns. The breakfast could be greatly improved, since it was a grab and go consisting of only a fruit, water and granola bar. A hot item and juices would be better. A sit down area would be better also. Overall, the hotel was very good.

"The Ecliipse was only PART of it"

5
27/08/2017

I stayed at at Best Western In Ogden, 200 miles from the eclipse, because the rates were so much better. I was impressed beyond my expectations by the beauty of the grounds and the amenities. My room faced a spacious lawn and garden, with a beautiful pond and waterfall. A freight train would amble by from time to time. From LA to this was like night and day! The fitness room had more machines than you usually see in a hotel, and the restaurant, Jeremiah's, was a stopping ground for locals...not just at "hotel" restaurant. I have only good things to say.

"Dog Friendly!"

4
26/08/2017

We stayed here on the way to the eclipse and on the way back. The rooms aren't large, but big enough, and everything worked as it should. The attraction for us was the gigantic on-leash dog-walking area adjacent to the hotel. At least a couple of acres of grass and a koi pond kept the dog entertained. Take a few quarters for fish food to feed the koi. Food at Jeremiah's was just okay.

"leisure"

2
21/08/2017

room was not cleaned after first night...requested wake up call due to difficulty adjusting clock--did not get one...twelve sharp edges on various furniture in room--received injury...both room keys inoperable after first night--both of which were kept separately from each other...not breakfast other than an orange & granola bar--formerly guests were given a food voucher for nearby restaurant.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear John, I really would like to apologize for the problems that you experienced during your stay with us. We made an error in not getting your room cleaned for the next day and we have addressed the issue that caused this oversight. You mentioned that there were twelve sharp edges in the room. I will pass your feedback on to the owner and see if we can do something to soften the edges on the some of the furniture. As for the breakfast vouchers that you mentioned, we used to offer them, years ago, for guests with certain rates that included breakfast vouchers. It has been a long time since we had them and I apologize that you were expecting them. We appreciate your feedback as it helps us to address areas that we can improve on.

"It was okay, ask about the door knobs!"

3
18/08/2017

My wife and I were here for one night on our eclipse trip. Friendly staff. Room was fine. No breakfast, but they had grab and go bags (fruit, water, granola bar). Nice looking pool (but didn't use). The door knob didn't work well... Was sticking. Had to do several (like 6) very very hard pulls. . Went to the office and told them it needed attention. She explained to me that I needed to pull the handle 'up'. Okay... I suggested that they should tell guests about this on check in. She responded that various of the doors are different - some up and some down. I was going to suggest that it was still worth mentioning it, but it was pretty clear the desk clerk wasn't really interested... They also made a big deal about the hotel restaurant - Jeremiah's. Maybe it has awesome breakfasts, but dinner was really marginal. I don't understand the strong ratings.

"Lovely hotel, shame to be staying only 1 night"

4
17/08/2017

Booked double room with sofa bed. Even with the (double sized) sofa bed extended this room is huge & spacious. Very comfortable and clean room. No continental breakfast, but hot drinks & a 'grab & go' bag (water/fruit/granola bar) provided. On site restaurant (Jeremiah's) offers great range of good food at good prices ($70 for meal & drinks for 4). Would fully recommend staying here- I'm very pleased to have chosen this hotel & it's a shame to have stayed only 1 night on our road trip.

"Quick turn around trip"

5
14/08/2017

I actually booked this hotel through priceline.com as a three star option. The room was nice, had a cute little couch and a bench. The fixtures were updated. We didn't take advantage of the free breakfast or the pool but I did get a complimentary newspaper. I would stay here again.

"Pleasantly surprised! "

4
11/08/2017

Stayed for a couple of nights with my family including two dogs. Room was nice and clean. Bed could be a little more comfortable. Best part of the stay was the dog park directly across our room. Hands down the best dog park at any Best Western we've stayed in. Ladies at the front desk could be friendlier, after all, they're the first impression a guest encounters.

"Enjoyable stay"

5
10/08/2017

I really enjoyed my stay at this place. The back area is fantastic, and the room was clean and bed was comfy. I'll be back if I ever come back to this area. Great breakfast. Staff was friendly and front desk very helpful.

"Great Stay"

5
09/08/2017

Quick and easy check in. Nice clean place to stay. Perfect location for basic needs for travel. Nice pool and quiet place with good ample parking for everyone's needs. No problem with check out and great grab and go breakfast for everyone in your party. Plus options of hot coffee, cocoa or tea and water to go.

"Check your bed sheets!!!"

2
08/08/2017

Check your bed sheets!!!!!! Ours had body hair all over them meaning they were clearly not changed. This is one of the most unacceptable things you can do.... makes you wonder what else they don't clean.

"Service needs improvement"

3
07/08/2017

The hotel overall was okay, nice area. The service for check-in was not great. Not very friendly. We were first told there were no rooms available, but when we asked where there was another hotel, they suddenly had a room. Over priced compared other Best Westerns.

"Uniquely charming, plus dog friendly!"

5
07/08/2017

We loved the mountain lodge theme and the huge park-like grounds and pond behind the hotel. Good rates, comfy beds and Jeremiah's restaurant next door delivered a hot and delicious dinner. Wish I could go back.

"weekend visit"

4
03/08/2017

I traveled to Ogden July 21-July 23 to visit my son and his family. I had made reservations so check in was smooth and fast. My room was a suite with separate sitting and bedroom located on the back of the property on the second floor. I believe it is the only room of this size on the property. there was both stairway and elevator access. Everything was clean and fresh smelling. the carpet and furniture seemed to be relatively new. they had taken 2 regular size rooms and turned them into one nice sized suite. I had a small refrigerator and a microwave and free Wi-Fi. the 2 below window a/c units were efficient. the temp that weekend was in the mid 90's each day. the back of the property overlooked a small park with walking trail and a pond. I was able to park at the base of the stairway directly in front of my room. The housekeeping staff was very friendly and did a good job. DOWNSIDE: the computer in the lobby for guest usage was ridiculously slow. if you want to check in for your flight and print your boarding pass using this computer, allow about 45 minutes time to do so. the front desk staff could act a little more personable. both interactions I had with the front desk was pretty dry. they were very efficient and professional, but maybe a little weak making people feel welcome and appreciated. my only complaint about the room...the toilet...for the type room it was, I think they could have spent just a very few dollars more and upgraded the toilet. it was slow to flush, although it did flush, you had to hold the handle down for a few seconds. also, the toilet seat was as cheap as you can buy and was not a good fit. when you sat down, it wiggled. just not something I expected from the room. I will stay here again on my next visit and will request the same room. overall a good experience, but...with a little improvement could have been better.

"Park some place else!"

4
02/08/2017

The hotel was fine. The fact that we couldn't park by our room because a phantom group was to arrive before we left and needed the spaces (which didn't occur) really burned me. It was a Monday evening and very few travelers were there, so the issue was a non issue if somebody had some common sense!

"Review"

3
01/08/2017

Overall we enjoyed visiting with family, but the motel itself was not what we hope when we stay at Best Western. I had stayed here a few years ago, for a night and had no issues, but with a 3 night 4 day stay, I was a bit disappointed.

"Good rooms, but overpriced with a side of front desk ew"

2
31/07/2017

It was ok. I honestly don't think it deserves a plus rating considering it met the bare minimum requirements for being a hotel room. The evening staff could have been better--the old woman was rude and the younger blond working with her was picking her teeth while talking with me--who does that?? Overall, not terrible, but I'd mark it as overpriced considering it simply meets the bar and goes not further than that.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear 865Anjalik, I would like to apologize that you did not feel you got a good value for your stay with us. Being a property out near the freeway, we are busiest in Jun - Aug with summer travelers and our rates are higher during this time of year. I also apologize that you caught us not puting our best foot foward on the front desk. We will certainly discuss your feedback during our next meeting and work to do a better job. I would be curious to hear what ameneties you would like to see that you felt were missing. We do not have a continental breakfast, but we try to offer many other services.

"Terrible place to stay, do not care if your stay is good"

1
31/07/2017

Beautiful place, but employees do not care about your visit. The front desk clerk was rude from the beginning when I asked for a place to get a cold drink and something to eat at check in. We found someplace on our own, 2 miles from motel which she should have known, not Pilot truck stop or 7-11 as she suggested .There was water running either upstairs or in room next door, listened to it all night, front desk lady did not want to fix, or look into. Neither of us got any sleep and I mean none. We didn't know if ceiling was going to drip water on us, or we would wake up to a flood. All night the water could be heard, her response was "are you sure it is not coming from upstairs", which I am now thinking is a recycle water service and she knew about it, for the 2nd time I called at 12:40 she didn't answer the phone. The maid knocked 5 times after being informed when we would be leaving. It was rude, for we couldn't get dressed for her. The front desk service was the same person at night and in the am. She had no desire to wait on anyone. When we were checking in, another guest came and told her the unit she gave them had someone in there and her response was "are you sure". The lady said yes their items, suitcases etc are in there. Rather than finish waiting on us, she started helping the other customer with the response, "well I guess I can move you". When we checked out, she made no attempt to ask how how stay was or nothing, even with the phone call I had made first thing in the am to state the water was still running. She had nothing to say about the issue, she totally ignored what I called about. I will never stay here again, nor will I suggest staying here to anyone.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Karen, First of all, I want to thank you for leaving such a detailed review. Even though it put our staff in a negative light, at least we can use this type of feedback to improve. I would like to apologize, but it sounds like we got off on the wrong foot right from the start. We certainly do care about the experience that you have while staying here and we want you to feel welcomed to a clean and comfortable room and stay with us. I apologize that this was not the case. Please know that we will discuss your feedback and use to train and do a better job. Thank you for staying with us, and again I apologize that we did not get it right this time around.

"Family stay travelling from Salt Lake City"

4
26/07/2017

Very nice motel style place to stay. Rooms are relaxing, clean, comfy beds. Air conditioning worked very well and not overly noisy. Entire hotel including laundry room is nice and clean. Best part is beautiful small park like area beside hotel. Well maintained, walking path, bridge over fish pond. We loved feeding the fish, and sitting on the large public walkway/balcony overlooking the green space. Jeremiahs restaurant in the same parking lot is excellent!! Didn't hear the train at all from room 230 (on the north side of the hotel). Very reasonable rate too. Definitely will stay here again.

"Overnight Reservation at a Best Western Motel"

4
24/07/2017

Except for the overbooking and resulting less than expected sleeping arrangement and too few towels - and the dinutive breakfast service, all was well. Appearance of exterior and interior and professionalism of the staff were excellent

"Rating the Ogden Best Western"

4
22/07/2017

The hotel was very nice, staff extremely friendly and helpful. The toilet paper needs to be upgraded. This BW did not offer breakfast but gave us "To go bags" which contained a very usefull bottled water.

"Beautiful surroundings"

5
19/07/2017

Beautiful surroundings and peaceful place to stay. They always had fresh baked chocolate chip cookies in the lobby. They do not offer breakfast. They do have coffee and lattes and in the morning they give you a "snack-go" bag which contains a granola bar and orange. In the same parking lot they have a very nice family Restaurant/bar opened for breakfast, lunch and dinner. The food is very good!

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear akalinnea, Thank you, thank you for the very nice review of our property. We might need to offer you a sales job here at the property, as you did an excellent job highlighting what we have to offer. I was especially happy to hear that you found the property peaceful. That is always so nice. Thank you for staying with us and taking the time to review your stay.

"Peaceful night sleep"

5
17/07/2017

Western stayed at the BW Plus High Country Inn after driving 10+ hours from Lewiston, ID, where we were visiting my wife's family. The appearance of the Inn is like a ski chalet. The extra park in the back with a paved walk, and a pOnda with Koi fish swimming around, was very peaceful and much needed after a long haul!

"Great hotel, with friendly helping staff"

5
16/07/2017

Enjoyed our trip To Utah and Best Western was a great hotel. A clean facility with a friendly helpful staff. Nice outdoor pool for the kiddos to burn energy in! All in all a great experience! And my bed was on believably comfortable!!!!

"Disappointment & MOTEL feel"

1
16/07/2017

Definitely a cheap MOTEL feel without continental breakfast. The room rate was offered for the same price as a nicer Hotel. The rooms were small, beds really small, and it difficult to sleep . The environment was a poor try of remodeling a Motel 6. Disappointed that this location had the Best Western name associated with the Inn.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Maggie C., On behalf of our entire team, I would like to apologize for not exceeding your expectations. I apologize that you felt so ill at ease in our guest rooms. Our property was built in 1979, and the rooms are smaller than new properties being built today, but I would mention that we have the same model Serta Queen and King beds in our rooms as other top mid scale hotels offer. We have to maintain the same levels of cleanliness as any of the other new Best Westerns. We just completed a very extensive remodel of the property. I also apologize that we do not have a free breakfast. The owners here own the restaurant on site, that has won "Best Breakfast in Northern Utah" over ten times. I am sorry if you did not get a chance to try it out. Having said that, the owner here is getting ready to build a small addition with larger, interior entry rooms, a full hot breakfast room, and an indoor pool. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 801-394-9474. Sincerely, Brandon Peterson General Manager Best Western Plus High Country Inn

"Quiet, Clean and Comfortable"

5
13/07/2017

The staff was so caring and helpful. The room was nice and clean and a comfortable bed and everything that we have come to expect from BW. I will definitely stay there again. We were road weary and this BW property was just what we needed.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Kim, Thank you very much for taking time to write a review of our property. I am so happy to hear that you felt cared for by the staff. There are not many comments that could make me feel happier as a manager. We are very glad that you were able to rest and relax here during your stay. We hope to see you soon.

"Beautiful grounds"

4
09/07/2017

The best parklike grounds to stroll on, even has a large koi fish pond. No hot breakfast, restaurant with room service next door. Rooms are so so. Expensive compared to comparable room elsewhere. We traveled over 4000 miles staying in motels, so think we know about prices. They are pet friendly and we appreciated that Clean. Tiniest commode and tub ever. They must be for a camper. A large person might want to check their rooms bathroom before staying. Ours was awful.

"Very clean resort and beautiful grounds"

5
08/07/2017

We stayed one night traveling through Ogden. It was easy to find and was very surprised at the back pond and waterfall. It was a pleasant surprise after a hot motorcycle ride. The covered patio overlooks the back park and the rooms were very clean, roomy and nicely decorated. I will definitely come back.

"Wedding"

5
08/07/2017

Great location for my purpose. The front desk personnel went out of their way to allow me a very late check out so I had a place to finalize getting ready for my son's wedding! The beds were very high quality. Great night sleep before the wedding the next day!

"Mediocre at best"

3
08/07/2017

Too High Priced for the quality of room Air conditioner was very noisy and the hot water was Luke warm at best. This is the most I ever paid for a Best western hotel and probably was not worth the money,

"Nice hotel"

4
04/07/2017

The rooms are very nice. There's a big fridge and microwave. The staff is pleasant. The only problems we had- the toilet would rock every time it was sat on, needs to be fixed. Also, the first day- the room was nice and clean. But we stayed 4 days and after the first day, they didn't really clean the room or add to the toiletries we had used. The bed was made, that was about it. The floor was never vacuumed. But overall, it was a nice place to stay.

"very small pool"

4
04/07/2017

The hotel is more couple and dog friendly than family friendly. Pool is outdoors and very small and no hot tub. We liked it because it was close by several restaurants and the Salomon center which has lots of activities.

"A little dated but still good"

4
02/07/2017

This hotel is a little older and needed some minor touch up but it was still a good place to stay. The room was clean and the bed comfortable. No breakfast to speak of but we were leaving early as we had a long day ahead of us and their is a restaurant on the property.

"a"

5
02/07/2017

The Staff was extremely nice & friendly. The lobby & room were very nice.. However, the shower needs a lot of help. I was either getting scalded or frozen. There was no in between. When I informed the front desk, they were very apologetic, but the issue was not fixed. nor was there an offer to change rooms. . I ended up showering at a friends house. I will stay at this hotel again, but only if they fix the water heater issue. I will definitely be confirming prior to making reservations.

"Cat Friendly in Ogden"

4
01/07/2017

We spent the night in Ogden on our move to Seattle in May. We ended up at the Best Western since it was one of only a couple hotels in the Ogden/Layton area that was cat friendly. The hotel is right near the freeway and close to nearby gas stations. In addition, there was a restaurant on site that sold typical comfort foods. We actually ended up arriving well before check-in time but were able to get a room right away. The staff we encountered were friendly when we checked in and out. In the morning, the hotel provides a breakfast bag to go (fruit, water, granola bar). The hotel has all outside entrances, which was super convenient when unpacking and repacking the car. We were incredibly surprised by the room, and truthfully this is one of the nicest Best Western Hotels I've stayed in. The room has a mission style vibe and looks to be recently remodeled. Truthfully the rooms had a similar feel to the Grand Californian Hotel (one of my top favorite hotels). All the furniture was in top condition and the room was extremely clean. The beds and pillows were comfortable as well. We did have an incident during our stay, which unfortunately is why I can't give 5-Stars for my review. After a few hours in our room someone was at our hotel room door trying to get in. All of a sudden, they open the door and start to walk right in. Once they realize their mistake they quickly exit. We then call the front desk to find out they mistakenly gave our room number and a set of keys to someone checking in. About 20-minutes later the front desk sent someone over with a new set of keys. We did receive an apology over the phone and from the person who delivered the keys. Mistakes do happen but this definitely was concerning.

"The best Best Western I've ever stayed at!"

5
29/06/2017

What a wonderful Best Western Hotel. Yes, It has this delightful park like setting in the back of the property. You can walk along a paved trail by a large fish pond. After driving all day what a wonderful way to relay and unwind. I'm pleased to say that it is pet friendly. I didn't care for the train sound at night but that would not deter me from staying there again. The hotel is well cared for and decorated with mission furniture and a comfortable western style decorations. Very nice place to stay!

"Beautiful setting, welcoming staff."

5
29/06/2017

This BW is better than most we encountered in our 3 week trip across country. Very engaging front desk staff. Pleasant, friendly, welcoming with the warm cookies, helpful dinner recommendations, quick check-in, appropriately priced accommodations. Although on a busy street, the facility is set back from the road. We had a room in the rear of the building which had a magnificent view of the pond, grassy areas, and snow-capped mountains.

"Clean, comfortable, quiet night. Friendly front desk."

4
27/06/2017

Clean, comfortable room. Even though the rooms all open to the outside, I had a quiet night with no disruptions at all. Lady at the front desk was great with my late check in. She was busy working alone and it seemed like a big party had just checked in before me, but she was friendly, courteous and fast. Jeremiah's is great for breakfast just across the parking lot. There's a well kept park next to the hotel - wasn't sure if it was part of the hotel or not, but it felt like a private park. My mini fridge wasn't working, but that was the only issue. I look forward to staying here again.

"A nice respite"

5
25/06/2017

We often travel with our dog, so we appreciate this dog friendly motel. The grounds are beautiful. The rooms are comfortable. The restaurant is convenient and offers good comfort food. The staff is friendly; the desk personnel at check in and check out were positive, professional, personable, and proud to work at this Best Western.

"Just ok"

3
24/06/2017

The rooms all have doors that open outside . There was noise even with a room in the back . So I did not slept well., which I normally do not have a problem . But I am not big on hotels with the door to the room opening to the outside.There is no breakfast which is not a standard for best western. They will give you a grab bag in the morning that has a bottle of water , bar and piece of fruit. They do have apples, coffee , water, tea and a hot choc etc in the lobby 24 hours a day. The front desk was fine. The room have a coffee maker, fridge and microwave . I would not put this hotel on my list of places to return to, if I am in the area.

"Location, large park area and clean!"

4
21/06/2017

This hotel is located right off the highway but is quiet and clean. The rooms are good sized with two queens plus a little more space. A big plus is that it is pet friendly and there is a large grassy park with a good sized koi pond with a waterfall and small walking trail located behind the hotel. Relaxing and pretty! Coffee is available in the morning and a grab and go breakfast with a piece of fruit, granola bar and bottle of water to take on the road. Not bad for the price!

"No Breakfast."

4
21/06/2017

The Hotel, Employee's, Rooms and the Grounds were really nice. Very Clean and Staff was very Professional. I was disappointed for the Price that there was no Breakfast, Most Best Western's offer A great Continental Breakfast.

"Clean, comfortable room. Beautiful park with koi pond!"

4
16/06/2017

Clean room, very comfortable. Best Western is almost always reliable with cleanliness and larger than average, comfortable spaces. This hotel has an amazing park behind it, just for guests. Lovely, large koi pond with waterfall, bridge, glider benches, and paved walkway around pond and very large grass areas. Such a wonderful surprise to find that private bit of wilderness. Just off the interstate but only 5 minutes from downtown Ogden. After a miserable stay at the historic but badly-remodeled Ben Lomond hotel downtown, I was grateful to find this hotel.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear PeakAppleRidge, After reading your post, I feel like I should pay you for advertising the park area of our facility for us. We could not have written it up any better than you did. I am glad you enjoyed it so much. There are still many guests here who never venture out to the back of the property and never see the lovley park out there. It is especially nice in the evening of hot summer days and to stretch our legs or that of our pets. We extremely happy you found our place as a refuge after having a bad experience elsewhere. Thank you so much for staying with us.

"I give this 2 star motel 3 stars "

3
15/06/2017

It's a convenient location. I typically prefer a hotel: safer, cleaner, higher quality. But I got this place on a Priceline bid and I am not disappointed at all. It's safe, clean, and of a quality that displays pride of ownership and caring about customer experience. The employees are well trained and have a keen service orientation. The restaurant on property is full service and good home cooking.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Dennis, It always nice to hear when someone comes in with a certain expectation and that we are able to succeed in surprising a guest in a good way. This property is older, but we try really hard to keep it up and looking nice for customers. Something that may be of interest to you; the owner here is getting ready to build a small addition that will have 20 or so interior entry rooms, an indoor pool and a breakfast area. Then you could have the best of both worlds. We very much appreciate your nice comments and feedback about the property.

"All Queens not created equal, we thought ours was a double after the nice Queen size in Winnemuca."

3
14/06/2017

No breakfast, pathetic coffee service (I expect a real dairy product not chemical crap for my coffee). Grab and go offered...water and a granola bar. Nice park in back with koi pond. Basically not impressed with place, fortunately don't plan on passing this way again.

"Best place to stay in Ogden"

5
08/06/2017

Best priced best location easy access from freeway and the food was phenomenal.. also polite service Speedy checking in and checking out beautiful scenery wonderful place to be married !!!! nowhere else better to stay in Ogden Utah....

"Good place to stay"

5
05/06/2017

Very friendly and accommodating staff at check in and check out. We needed a ground floor room because my wife was in a wheel chair. The ladies at check in made it happen for us. There were also many people checking in at the same time and they were very fast at assigning rooms. No long waits. One of the best check in experiences I have had in quite some time.

"Nice Hotel with a Beautiful Park Behind It"

5
04/06/2017

We stayed here for one night and loved it. The room was really nice and clean. Staff members were friendly. They had a beautiful "public park" behind the hotel that was part of the hotel's grounds. A large area of well maintained grass, a big koi pond and two waterfalls. It was nicer than a lot of city parks. I wish more hotels had that. And the restaurant in the parking lot was good too.

"Great stopover"

4
02/06/2017

The hotel is conveniently located off the highway. The complex is well maintained and clean. The rooms are spacious enough. The bathroom is relatively small with a separate sink in the room. The shower in the bathtub is elevated which is a big plus if you are relatively tall. The hotel does not serve breakfast. The Jeremia's restaurant adjacent to the hotel is an excellent alternative. Excellent prize quality ratio.

"Not Really a Best Western Plus Hote"

3
01/06/2017

Pool Not operation and fence was falling down, No breakfast offered. When I asked about it I was told they did not need to offer breakfast because they had a restaurant on property. No Microwave in room. I would not put this property on the same level of other Best Western Plus properties I have stayed at

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear RJH511604, I sincerely apologize that our pool was not in service during your recent stay. We have a seasonal outdoor pool, and we normally open it on or around Memorial Day weekend. Unfortunately, we had a part of the pump motor go out and we are waiting for delivery of a part to fix this. I would mention, that the owner here is getting ready to build a small addition that will have an indoor pool and a breakfast area. I also apologize the comment regarding a free breakfast did not come across in the right way. If a property of any Best Western level has a full service restaurant on site, as we do, they are not required to offer a free breakfast. This has no bearing on the "Plus" designation. The restaurant at our property is a huge local favorite and has won numerous awards. Having said that, we do have a grab and go option as a snack for those that do not have time to sit and eat, and as I mentioned, we are getting ready to add a breakfast as well. I do apologize for this inconvenience.

"Great Stay"

5
01/06/2017

This is a fantastic hotel. I've had to drive from Seattle to Dallas four time in the past 24 months and have stayed here on every drive. Great place to bring a pet. They have a great park with a walking trail and pond.

"Poor sleep, poor value"

3
30/05/2017

Beautiful park as part of hotel (around back). Poor HVAC creaky ceiling resulted in little sleep. Very few options at that exit for food or other. Brown bag: water, price of fruit and small granola bar for breakfast misses the mark in what many hotels now offer.

"Week after selling our house"

4
29/05/2017

Stayed for six days after selling our house. Room was very nice. We had lots of visitors. Ground floor room close to the office. The food at the near by restaurant was average. Excellent access from I-15.

"Comfortable and freeway close!"

3
29/05/2017

The facility reminded me of a few motor lodge type hotels I stayed at near the Grand Canyon about 20 years ago. It was an extremely comfortable feeling about the place - like a guest room at a relative's house. My only negative feedback was 'breakfast'. Coffee was plentiful and delicious but the only food option was something they called 'grab and go' which consisted of a brown paper bag that contained an apple, a granola bar, and a bottle of water. For $150 a night I had hoped for something hot and with more protein.

"BW Ogden Utah"

3
24/05/2017

This BW is fine for a one night stop over. Room was clean however the bathroom shower drain was very slow resulting in water up to our ankles at the end of the shower. Don't plan on the ususal continental breakfast - this hotel provides a 'to-go' breakfast which is a small grannola bar, a piece of fruit and a bottle of water. There is a restura;unt accross the parking lot but if you don't have a lot of time it's not a great option. There is a GREAT park though that connectds to the property which was a great way to unwind after a long drive.

"Average but great pet stay"

3
20/05/2017

Biggest draw for this motel is the 5 acres of well maintained green area behind the building. Great exercise area for your pet and there are doggie litter bags provided.... and it appears people use them which is nice.

"Nice place to stop "

4
17/05/2017

We loved this place. The people were really friendly. We got in late and they helped us find food for dinner. Their was a great place to walk the dog. Beautiful park setting. Comfortable beds. Only thing we were kind of disappointed in was the one breakfast. They handed us a brown bag with a granola bar, apple and a bottle of water. Seemed kind of weird.

"Nice stop before metropolitan area"

4
17/05/2017

Quiet for being close to the freeway, and very nice grounds to walk out back. With fish ponds and benches. Jeremiah restaurant next door is very good. The spa tub felt great, only down side is hot breakfast not included.

"Comfortable Stay"

5
15/05/2017

We were pleased with our room and bed at this Best Western. It was comfortable and very clean. We enjoyed the free cookies and hot chocolate in the lobby. We also appreciated that parking was not a problem as it can be at some hotels.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
We want to sincerely thank you for staying with us and for leaving such a nice review of the property. We just started offering those cookies at night in the lobby, and I am glad that you enjoyed those and some hot chocolate. Thank you for taking the time share your thoughts about the stay. Hope to see you again in the future.

"Cross Country trip"

4
11/05/2017

Stopped here on my way from Oregon and Nebraska en route to New York. Comfortable bed and clean room, not far from Salt Lake. Nice breakfast-to-go bag. Friendly attentive staff,and an impressive lobby.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Stano352, We are so happy that you stopped in to stay with us during your cross country trip. That is a long drive from Oregon to NY. A comfortable bed is what you needed most and I am happy that we had one for you. We are glad to hear that you also liked the grab and go bags. Thank you also for your compliment to the staff, they will appreciate it. Thank you again for your review and for staying with us.

"Nice room, no breakfast"

4
08/05/2017

The room was very clean, appealing décor and comfortable for the 2 of us. We were able to park directly in front of our room, which was nice. Breakfast was a "grab and go" bag that had a bottle of water an orange and a granola bar. We took the water.

"Normally stay here"

3
03/05/2017

We always stay here every spring and the staff has always been cheerful, maybe this was a hard day as they just seemed tired. We went for the restaurant and this time service was so slow and a rare steak was served well done with little care. Not sure if we will return.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Goldien2017, Right off I want to thank you sincerely for staying with us for many years. We are so fortunate to have wonderful customers who come back to stay year after year. I talk to so many guests who are snowbirds that live up North and head to Arizona or sourthern Utah for the winter. We really appreciate you. I apologize that we did not give you a warm and friendly welcome this time around. Maybe we were just starting to thaw out from a long winter. I do not manage the restaurant, but I will be sure to pass your feedback on and I am sorry that your meal was not excellent. We sincerely hope that you will give us another chace to do a better job and serve you again in the future. Thank you again for your long time patronage. Brandon Peterson General Manager

"pet friendly"

5
21/04/2017

we love this BW for it's great park and friendliness when travelling with pets. It may our stay so enjoyable and we got a better rest after a long day of travelling. great restaurant adjacent to the hotel.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear 774michelinef, Thank you very much for your very nice review of our property. It is always so nice to hear that someone has an enjoyable stay and gets a great rest. I know firsthand how hard it is if you are unable to get a good rest when away from home. We have tried really hard to make our pet friendly areas as nice as any other part of the property and we appreciate your feedback about this. Safe travels as you journey on.

"passing through ogden"

4
18/04/2017

the hotel is very good, close to the interstate I15, lots of parking close to your room,pet friendly, very clean, good internet, has a restaurant on the property which serves excellent meals.Staff is very friendly,

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Robert C, We want to thank you for writing a review of the property. The opinions of our guests are very important to us and they can really make or break a business. I was happy to hear that you found everything to be convenient and our staff to be friendly. We want to always make each person feel welcome. Thank for coming to stay with us and once again, thank you for sharing your thoughts.

"Late night driving break"

3
16/04/2017

Used OnStar to book the stay and had not looked into the hotel personally. We needed sleep and they allowed pets so we stopped. There was a cup of water left in the mirror from a previous visitor and there were dust bunnies behind the bathroom room door. Wasn't that impressed with the room but the landscape was beautiful.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Chris P, While I was happy to hear that your stop offered some rest from a long drive, I apologize that your room was not cleaned properly prior to your arrival. It almost sounds like they were not all of the way done in that room before turning it over. We will take the appropriate action to remedy this issue and we thank you for letting us know about it. If the chance ever comes up, we hope that you will give us a second chance to serve you better on a future stay.

"Such a pleasant surprise"

5
11/04/2017

The rooms in this updated motel are large, comfortable, clean, and aesthetically pleasing. But what puts it over the top is the landscaped walking area that is part of the motel property--expansive, beautifully landscaped walking loops around a fish pond and hills which, when we visited, were abloom with daffodils. Such a welcome break after a day on the road! The on-site restaurant is also very good. Add in the friendly, welcoming staff, and this place can't be beat if you are traveling through Odgen! They are working on a new building to provide breakfast. In the meantime, we got a completely adequate to-go bag with fresh fruit, granola bars, and water.

bwhci, General Manager at Best Western Plus High Country Inn, responded to this review
Dear Montrose S, I have to say you are my kind of guy. I walking around the grounds this afternoon, on a beautiful April day, and looking at the waterfall and all the green space and just thinking how nice it was. Thank you so much for the great feedback about your stay with us. For some reason the negative feedback tends to always stick in my head a lot more than the positive, but your post was a truly welcome surprise at the end of long day. So happy to hear you met my wonderful staff and we really wish you safety and joy in your travels and hope to see you again down the road.

"Care more about money than the guest"

2
11/04/2017

We've stayed here since 1990 and it has steadily declined in all aspects. This visit, the drain in the sink did not hold water, there was a dirty used bandage on the night stand in full view, there were 8-10 rowdy intoxicated people outside our room for hours, and the front desk would not answer the phone which I hung up after 30 rings.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Janet D, I was truly surprised to and saddened to read your post. We are always working to do a better job for our guests and we never value money over the guest experience. I am very sorry to hear that you had some noisy guests next to your room and that you were unable to reach the front desk by phone. That would certainly be frustrating. I apologize that we do not have a continental breakfast. The owner here is getting ready build a small addition that will have some large indoor entry rooms, and indoor pool and a very nice breakfast. We really do appreciate your business these many years, and we have even kept our rates lower than many similar properties in our area, but I really do apologize that the room was not clean and that you felt it was not a good value for you. I will try to contact you and see if we can work something out to help you feel this relationship is still worth keeping around.

"Great Hotel"

5
11/04/2017

Room & lobby were very clean. A great value. Fitness center was great. no breakfast. i would definitely stay there again. The room was relatively quiet. occasionally heard the other guests but not too loud. Occasionally heard the highway out front but not too bad.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear 287aaron, It was great to read your feedback and know that we are working to make your next stay even better. I apologize that we do not have a continental breakfast. The owner here is getting ready build a small addition that will have some large indoor entry rooms, and indoor pool and a very nice breakfast. It was great to hear that you enjoyed the fitness room and that everything in the room was clean and a good value. That is always nice to hear. Thank you so much for your kind post. Hope to see you again in the near future.

"Best Western Plus High Country Inn"

2
08/04/2017

The toilet was big enough for a preschooler and too close to the ground for an adult to use. The coffee pot was missing the part that holds the coffee grounds, the electrical outlet by the sink wasn't working so there was no night light or the hairdryer had to be used away from the mirror. The tv had been fooled with so staff had to come to fix it.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Robert Fulton, I would like to apologize that you had some difficulty using the toilet at our property. I had always been under the impression that our toilets were a standard size, but apparently that is not the case. Our property was built in 1979, and the bathrooms standards were certainly a bit smaller back then. I too wish we could make that area bigger. I also apologize that we had a few other items in the room not working properly. We very much appreciate your feedback and we will certainly work to fix these items that you have brought to our attention.

"Snow bird travel"

3
07/04/2017

I have stayed at this hotel several times in past five years. I have used Best Western for several years but are finding them less attractive due to cheaping out on value for money spent. Most do not include a breakfast including this place but there is an excellent restaurant on the property. I would like to see a basic breakfast offered with a room rented. ie bacon and eggs or cereal and coffee. I believe that this hotel could be sold out if they offered amenities to snow birds like an incentive like a breakfast or special price. We got two water bottles when we checked in and appreciated that but would liked to have a basic breakfast with our stay. Enjoyed the good bed.

"Staff is horrible, heaters are worse"

2
28/11/2016

The check in staff at this location is lazy, slow, eats while checking in, and actually refused a diamond select member a water upon check in. She will not even stand to hand you your paper. You have to reach to her as she has her food speed all over the counter. The heaters are OLD and impossible to regulate. They are loud and will keep you up if you are at all sensitive to noise.

"Good Best Western - Currently under construction"

4
24/11/2016

Good hotel for overnight after long day of driving. Rooms have been recently updated and there is still construction going on in the fitness center area. No breakfast included in the room rate. Skip the hotel restaurant next door for dinner - it was very disappointing!

"Great Surprise"

4
08/11/2016

We were driving late at night and could finally drive no further so we just jumped off the freeway and stayed here knowing nothing of the hotel. We were greatly surprised at all they have done to make this older property very nice. The restaurant, Jeremiah's, is excellent for breakfast. Great food all homemade. The lobby and rooms were clean and nice and the beds were very comfortable. The pool is outside and very small. It was covered and closed for the season so we didn't use it. No hot tub. I would stay here again.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Travelnut98, I want to personally thank you for taking the time to review your stay with us and for the extremely kind feedback that you offered. As you mentioned, the property is older, but we have tried to renew and maintain it, so that valued guests like yourself are pleasantly surprised when they stop in. Thank you for staying with us and we hope to see you again in the future.

"IT's OK, but no breakfast included"

3
07/11/2016

it was clean, quiet with small screen TV's. But with the Best Western Plus there usually is some type of breakfast this one didn't have that and only said that they had a restaurant on site but we had to pay for breakfast. I thought all Best Westerns included breakfast.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Monkman69, We very much appreciate you taking the time to leave feedback about our property. I do apologize that we do not have a continental breakfast. The owner of the property is working right now to remodel an area of the property so that we will have a wonderful breakfast, along with some new rooms and an indoor pool. To answer your question, a Best Western is not required to offer a free breakfast if they have a full service restaurant at their location, as we do. Jeremiah's has won too many awards to count for their breakfast and thus the owners have not had a breakfast in the past, but as I mentioned, we soon will.

"Feed the Fishes!!"

5
05/11/2016

The lobby in this hotel has amazing ambiance! The room felt like a resort, almost like I was staying at the Wilderness Lodge at Walt Disneyworld! They have a koi pond that my dad would have flipped out for! Beautiful venue for a wedding...but the grandkids (2 and 4) enjoyed it just as much because there was a coin-operated fish food dispenser and they LOVED feeding the fish! We accidentally left the 4-year-old's favorite blanket and lost a good hour driving back to retrieve it. The housekeeper didn't speak English but she understood exactly why I came back. She walked me to the laundry room and showed me what I was looking for. Yeah, not much in the form of breakfast (juice, coffee, apples), but AMAZING CUSTOMER SERVICE from check-in to long after check-out!!

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear BucketListRebel, First of all, I have to tell you that I love your TripAdvisor name. Thank you so much for wonderfully detailed review of our property. Yours is the kind of feedback that makes us as a staff proud of our property and happy to serve the traveling public. I am excited to share this with my staff. Just to make you aware, the owner here is getting ready to add a small wing to the property with an indoor pool, some new indoor corridor rooms and best of all a free hot breakfast. Hopefully we will be well underway with this or finished by the time you visit us again. Thank you once more for your feedback.

"Best Western High Country Inn - Ogden"

3
01/11/2016

Bathroom shower was dirty. Bathroom door was splattered with brown yuck. (hopefully not excrement) Toilet paper holder was disgusting. There were crumbs on the floor between the two beds. I have stayed at this hotel many times. This was the first bad time. Also walked outside in the morning to find several police cars by the restaurant.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Jeannie, I would like to sincerely apologize for the experience that you had during your recent stay with us. It sounds like we did not get that roomed properly cleaned before you checked in. I am so sorry and embarressed that this happened. We so appreciate our valued repeat guests, like yourself, and we hope you have a wonderful stay each time you come into town. I am sorry that this was not the case on this occasion. We hope that you will consider giving us another chance in the future to do a better job in serving you. We do have a large number of local sherriffs that do eat here regularly, not sure if that is who you saw in the parking lot.

"NO BREAKFAST!!!"

2
23/10/2016

I'm not sure what exactly qualifies this property as a Best Western Plus, BUT I have never stayed at one that did not serve a breakfast. Also, the coffee and tea service did not have any fresh milk or half and half. Only artificial non-dairy creamers. Blech. Blech. Blech. The spa was tiny. Pretty clean....no where to put your towel, unless putting it on the WET, cooty floor works for you. You had to leave the warmth of the spa and walk all the way across the exercise room dripping and freezing by the time you got to the towels. The dressing rooms also lacked warmth. The rooms are just slightly upgraded motel rooms. Small, and certainly not worth the value for the money.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear TallDogs, First of all, I would like to thank you for taking the time to give feedback about your stay with us. We can certainly look into getting other coffee service items and making them available. I found your comment about Best Western Plus very interesting and I am sure you are not the only one who has questions about what makes the Best Western Descriptors different. I should start by telling you that our owner is working to build a new wing of interior corridor rooms at the property, along with an indoor pool and a breakfast area. All Best Westerns are required to offer a breakfast, regardless of being a Best Western, Plus or Premier. However, if a property has a full service restaurant on site (breakfast, lunch, dinner, room service...etc.) they are not required to have a free breakfast with this. The Plus designation deals with certain amenities that we have to offer or make available that a Best Western does not have to offer. For example, we have to have a business center and three computer work stations available 24 hours a day at our property with a faster internet speed and capacity. While many Best Westerns offer this, it is not required. We also have slightly larger towels and a nicer quality soap and shampoo than is required at a Best Western. I apologize to go on so long, but just wanted to answer your question. It is a good one. We really appreciate you staying with us and your helpful feedback is appreciated.

"No Breakfast"

3
18/10/2016

We didn't like the idea that the door to our room was open when we first arrived. Killed approximately 15 flies in room with a wet towel. It would have better if breakfast had been complementary. Reported room dissatisfaction when we checked out,

"Wonderful place for dogs!"

5
18/10/2016

This was a nice place to stay but it was especially great for our dog. The park has a nice pond...and you can feed the fish...it was very large and roomy. We have a standard poodle so it was very nice for him.

"Overnight Pit Stop with Pets"

5
17/10/2016

Great place to stay with pets!!! While travelling from Southern California to North Dakota through some significant weather with two full grown Labrador retrievers, the High Country Inn was like the stable at Bethlehem for Mary and Joseph. In other words, an oasis for the weary!

"Nice enviroment"

4
15/10/2016

Very nice motel, not as clean as I would have expected for the price. I do not like to see hair, and black tile grout. But all in all it was a pleasant stay. If you can, eat at the restaurant, very good food.

"Caught in a Severe Storm"

3
14/10/2016

While driving through the area we arrived at the Best Western during a severe thunderstorm affecting the entire area. Many tourists had stopped for the evening. The front desk clerk was very nice and efficient but rather overwhelmed with the situation. Someone should have stepped in to help her with all the guests seeking information. We checked into a king room which was clean and comfortable. The bed linens were clean although they were thin. The motel is older with an outdoor pool and small indoor hot tub. There was a fitness center and nice laundry facilities. On the premises was a family style restaurant which was very crowded. The food was good and the prices reasonable. No breakfast bar is provided other than coffee and a piece of fruit. The price seemed rather high considering no indoor pool and no breakfast bar on site.

"No Breakfast :("

2
07/10/2016

I usually choose a Best Western plus hotel because of the standard breakfast option that is provided. Just checked in with my wife and I and our 3 kids and now unexpectedly have to go out to purchase breakfast in the morning($30). Isn't breakfast a standard at a BWplus property? Expensive stay with no breakfast, I will choose a different brand in the area next time.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Adam, First of all I would like to apologize that we do not have a free breakfast at our property. I am also sorry that you were surprised by this information. Just to answer your question, regardless of which segment of Best Western we are talking about, if a property has a full service restaurant (serves breakfast, lunch, dinner and room service) on the site with the hotel/motel, they are not required to offer this free of charge. In our case, the same people that own the motel, own the restaurant. Having said all of this, the owner is working to build an addition that will have an indoor pool and a breakfast area. We are also taking your comments into consideration and I appreciate your honest feedback.

"No breakfast"

3
03/10/2016

All in all, the motel its self was pretty good, the interior where the office is located was nice, they did serve hot chocolate and had fruit to munch on, but no breakfast. The room was pretty good, rather large with twin beds, nice shower, but a bit noisy, other then that, it was pretty good OK.

"Business"

3
02/10/2016

I fully went to this hotel knowing that they had breakfast and they never did, then to further prove the point home the restaurant that they told you to go to never gave a discount for the breakfast their are other hotels in the area that serve a breakfast so stay at these hotels.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
We very much appreciate your comments about your stay with us. I sincerely apologize that we do not have a breakfast at the property. The owner of our place is working to build an addition to the motel that will have some extra indoor corridor rooms, an indoor pool and a breakfast.

"Disappointed this time"

3
02/10/2016

We have stayed here several times in the last 5 years. They have obviously remodeled the rooms since we were there last, with not so good results. Lots of little problems along with only a continental breakfast. We will be trying the other Best Western Plus in Ogden next time.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Susan, We thank you for being a valuable customer over the years. You mentioned that you felt some of the changes that we made to remodel the property were not very good and that you had encountered serveral problems. If you happen to read this, I would be very interested to get your feedback as to what areas we can improve on, or areas that did not work out well for you. Just to let you know, the owner is working to add a breakfast in the very near future. Thank you again for your feedback and I would love o hear from you.

"Great stay"

5
02/10/2016

One night stay as we were just passing through. Booked online for a king room. When we got in I asked what floor we were on. Unfortunately, the 2nd floor. With a little kid all wound up from being in the car for 12 hrs I asked to be moved to a first floor room to be courteous to others. There was no issue at all and the lady at the front desk was very accommodating. Rooms were big and clean. I would definitely stay again.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Jarad, Just wanted to reach out and say thank you for your feedback about the experience that you had staying with us. It was very thoughtful of you to consider the guests who might stay below you and request a ground floor room. I have some little boys and no matter how much I ask, they want to run and jump on the beds. Very glad to hear that you found the room clean and comfortable and that you would stay again. We hope to see you in the future.

"Up to the standards"

4
29/09/2016

Right off the interstate highways, this property lives up to the Best Western standards with a clean, comfortable room, excellent beds, useful furniture and friendly service. Although there is no on-site breakfast, there is a very good restaurant, Jeremiah's, right across the parking lot. . . . One caveat for northbound travelers unfamiliar with the area: The Hi Country Inn is well north of the first exits for Ogden, so don't be afraid to continue until you have past the clearly marked junction between I-15 and I-84.

"Don't expect internet"

2
28/09/2016

This hotel does not provide an Internet connection to all of it's rooms. I could only access the Internet if I went to the office; otherwise, it was not available in my room. The room was clean enough; however when you ask at the desk for Internet and WiFi service and have to go to the office, to only be told that the connection in your room is the old one, but it was the only connection available, there really wasn't Internet unless I was in the office. It was disappointing that this large complex couldn't have more than one modem to service all of the rooms. Staff should not put people in rooms that don't have Internet access when they specifically asked for it. If I had known, I wouldn't have stayed at this location.

"price"

3
28/09/2016

199.98 is not worth it I have stayed at this motel for the last 5 years and never had to pay that price it don't even have a breakfast won't honor the travel coupons this is not even an high quality hotel if it was I would pay the price

"NOT a PLUS"

2
28/09/2016

A Best Western Plus without breakfast????? Not very clean, not very friendly Lovely lobby but that's not why we came. We always stay at BW. The beds were up to BW standards which is the only redeeming quality of this stay.

"Pleasant Surprise"

5
17/09/2016

The check-in was fast and easy; the room (2Q) was large, clean and had everything (microwave/frig) we needed. The room service was fast and the food (Jeremiah's Restaurant) was reasonably priced and excellent! It is so helpful when traveling with a dog to be able to park right outside the door. The best part of our stay was the dog park out back. What a nice amenity! Note: While the train does go by on a regular basis, we couldn't really hear it once we were in our room with the door closed. We were in room 162 (ground floor facing the dog park)

"No free breakfast!"

4
16/09/2016

My wife and I just completed a three week road trip that included staying at 5 different Best Western hotels. We choose BW because it is a good, clean, moderately-priced chain, we can get airline points, and they have free breakfast, or so we thought. We found out that the BW hotels are independently owned and the owner of the BW Plus High Country Inn owns the adjacent Jeremia's Restaurant, so they do not offer a free breakfast and they referred us to Jeremia's. When I made the online reservation I have to admit that I did not fully read the listed amenities, because it says that breakfast is available with charges. We just have been so accustomed to the free breakfasts at BW that I didn't read everything. I will say that the food at Jeremia's was good and the room and rates at the hotel were good also. I just want to alert people who, like ourselves, may be expecting a free breakfast.

"Got Screwed"

3
15/09/2016

We have been using BW as our primary hotel chain. Have been a rewards member for years. One of the best hotel chains we ever used. However, We Stayed at this hotel on our way to Texas. Room cost was about $89.00. All was fine. On our return from Texas we stayed at this same hotel and they were nearly booked full, so they screwed the rate up to nearly &200.00 for the same room. I had no idea they would do that to us. I suppose all hotel chains can do that. Just never had BW do that. Cashing in our points and quiting BW.

"One of the Best places to stop "

5
12/09/2016

This motel is AMAZING! We had been driving, for hours and we're exhausted. I looked up pet friendly motels, there were a few to choose from, but I called Best Western, at 11:30 pm, looking for a room. They said they had a couple and come on in. We found the place conveniently located off the 15. I told them we did have a dog and she gave us a great spot at the end of the facility that was close to the "park", for our dog and enough room to park our trailer. She told us the "park" had a lighted walkway, the area was 24 hour surveillance and easy access. Being 11:30 at night, and dark, ok, whatever you say. When we walked out the next morning, let me tell you, this "park" was gorgeous! The grass was lush and green, there was a section that dogs could run around, poop bag stations, pathways that intertwined, a huge koi pond, that had a bridge over it. The field next to it had sunflowers peaking over the fence. The dog loved it, I loved walking it, it was just gorgeous and relaxing. They also have a gym, a jacuzzi a restaurant on the same lot, gas stations close by and the rooms were so spacious, with comfortable beds. The staff was fantastic. I do believe they cater to snow skiiers. Without hesitation I recommend this location.

"Good place to stop"

5
12/09/2016

This hotel is a clean and comfortable place to stay. The service was professional and efficient. Additionally the restaurant affiliated with hotel is very good but very busy. We were very pleased with our experience.

"Ogden BW"

4
10/09/2016

It simple comes down to can I recommend this hotel? Beautiful room and décor, clean hotel. But, BW's website stated breakfast in hotel. None offered there was a local restaurant next door, but we ate there first night after check in and the portions were to large and no portions opions. There is a national pancake chain 1 mile down the road though. If your passing through for 1 night recommend. Several day stay no. Hotel is near no other amenities.

"Getting Better With Time"

4
08/09/2016

We have stayed previously at the High Country Inn when driving to Boise, but it has been a few years. It's a better place now. We especially like the fact that we can drive up to our room and unload directly from our vehicle. The rooms are nicer now, and the train no longer makes any noise when it passes by. There is no complimentary breakfast, but Jeremiah's Restaurant (which is part of the complex) has excellent food at very reasonable prices. We ate both dinner and breakfast there and were very pleased. The rainbow trout had been recommended to us and was outstanding. We don't know when out next trip to this area will take place, but we will stay at the High Country Inn.

"Pleasant stay in a convenient location"

4
02/09/2016

The hotel had nice western country decor. Rooms were clean and updated however I found the bed somewhat uncomfortable. The staff was friendly and helpful. Location convenient to highway and downtown Ogden. I wish there were a breakfast, but Jeremiah's Restaurant is conveniently across the parking lot.

"Outstanding Hotel"

5
01/09/2016

We stopped in on cross country trip. The hotel is clean and very comfortable room. The room had all of the amenities you would expect and was in tip top shape. The service was also very good. Only downside was that there was no breakfast, but there is a restaurant in the parking lot with great food and reasonable prices. I think I will frequent this hotel on my way through in the future and would recommend staying there. Also love the fact that the rooms that the rooms and all non smoking and they have rooms for people with pets and most rooms do not allow pets as I hate staying in rooms where people have had pets.

"Ups and downs"

3
16/08/2016

Now before I talk about the one bad thing I'm just going to say the room was amazing. The beds were insanely comfortable, there was tons of space, and the shower was amazing. The only bad. No terrible thing was the pool was disgusting I found bits of trash on the bottom of it, there was a cotton ball with blood on it in the pool, and the pool was green so you couldn't even see underwater. Overall I'd say this is a great hotel, just as long as you stay away from the pool.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear "Ups and downs" We truly appreciate you taking the time to share your feedback about your stay with us. I also am thankful that you lead off with the good news, when there was a piece of bad news to follow. We very much want to hear when there is a problem and do our best to fix it. I am truly sorry about the state you found our pool in. We did not put our best foot forward in this case. We will discuss your comments in our next team meeting and try to make sure we fix this issue for the future. Thank you so much for letting us know and again I apologize that we were not in better shape when you came to stay.

"If you want a restful night's sleep, look elsewhere."

1
16/08/2016

Hotel leaves much to be desired. It is located conveniently off the highway and has easy access to many food choices. The cleaning of the room is subpar. Socks are black after a few minutes of walking on the carpet. The bathroom floor is sticky. Minimal towels are provided. The bed is okay but not overly comfortable. The overall construction is poor and allows for easy noise transfer. The night staff is unconcerned with noise complaints. We experienced an excessively heavy walked on our final night. The front desk agent did not believe me so she visited the room. Naturally, the noise did not occur during her 3-minute visit. The noise was so loud that I was able to hear it very loudly with noise canceling headphones on. She ultimately told me that it is a single man above me so it can't be that bad and that they are guys who stay at the hotel all the time and they never receive complaints. Ultimately, she was telling me that since they are regular customers my issue doesn't matter. We will not stay at this hotel again nor recommend it to anyone. If you want a restful night's sleep, look elsewhere.

"Good for a one night stand"

4
16/08/2016

Very clean, nice room. 5 mins drive to downtown Ogden. No free breakfast so no higher rating. Right off the main highway on 12th street..can't miss it. We slept great after a long day of travel, comfortable bed and in room fridge. Ogden definitely a nice city to check out

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear captkess59, First of all, thank you for taking the time to review our property on tripadvisor. I know that it is so much easier to give feedback when there is a glaring issue, so we truly appreciate hearing when guests have a great stay as well. Just to let you know we are working very hard to get a breakfast in place. The owner here is getting ready to build an addition with an indoor pool, a number of indoor rooms and a continental breakfast. Ogden really is a great little city hidden away sometimes. Glad you got a chance to stop in and check it out. Thank you for staying with us and we hope to see you again.

"Beautiful setting, friendly staff"

4
15/08/2016

This hotel is located near beautiful mountains and features a park in the back that is a real surprise. The staff is very friendly and helpful and I would suggest you stay here when visiting Ogden. My experience was very pleasant.

"The best thing was the Koi pond behind the Inn."

3
12/08/2016

We arrived after a long drive from Baker City, OR. The lobby is pretty and looks like "high country" should look. We were surprised that the price did not included breakfast and that we were not offered a coupon to cover breakfast at the restaurant located in the same parking lot. We changed and went to the pool, which we had to ourselves. It was a bit dirty, nothing a quick swift with a skimmer couldn't take care of. Our room was OK. The sofa was the most uncomfortable place to sit. I am 5'3" and I could not sit comfortably no matter how I arranged myself. There were tiles off the wall in the bathroom. After dinner in the parking lot restaurant, we took a walk behind the hotel and found the Koi pond. It is nicely kept and you can buy a quarters worth of food by vending machine. There were no hot cookies offered. That is a must for my husband. Over priced for what you got.

"Why so much?"

3
09/08/2016

Got a motel style ground floor unit. I have no idea why this cost $216 plus tax. The decor is like Yogi Bear. No real bar nearby. Bar makes you feel like your stealing booze in high school. Jeremiah's is the restaurant. See pic of Bar (hidden cupboard). Pot roast is good. Check in took 20 minutes.

"Comfortable but not worth the price"

3
08/08/2016

The room was clean and quiet, but there were a few simply maintenance items that made my visit only average. The tub drain was very slow, resulting in standing water filling the tub during a short shower. The shower head leaked and water ran down the wall. The iron leaked water and soaked my shirt, making ironing a shirt impossible. The room included a very small refrigerator, much smaller than similarly equipped rooms. At more than $200 per night, the value provided was not worth the price.

"Freeway close but away from the historic center"

3
04/08/2016

It was a reliable choice but I think I would like to be closer to the historic center; we had to get in our car and drive a long way to see it and make dining choices. Albeit, there is a restaurant across the parking lot and we ate breakfast there. Room price was a bit high for the area and remind me not to take a handicap access room unless I want water all over the bathroom floor. By accepting that room we had no couch just a table with a single chair. Not how I like to read comfortably at night. Lobby was very cute with nice amenities!

"Won't stay there again"

3
04/08/2016

Even though there was a pretty cool koi pond, I was not impressed with this particular Best Western Plus. In fact I didn't find anything plus about it. The first room we were booked into did not have a functioning air conditioner and no refrigerator. Plus I found an item on the floor that had been left behind by a prior occupant. Given there was no complimentary breakfast and no discount for using the restaurant I thought it was very overpriced. We were given another room right away once we informed them of the problems with the room, but I feel that the desk clerk should have been area of the non-functioning items in that room. will not be staying there again.

"Decent room & Decent Price"

4
02/08/2016

When arriving the clerk was very nice we checked in quickly and went to dinner. Our room was clean, slightly dated but in good condition. Our beds were comfortable and there was enough pillows for everyone. Everyone slept well, considering it was quiet in our room. Easy access would stay again.

"Nice location "

4
29/07/2016

Upon entering the hotel the first thing I noticed is how beautiful it was. The lobby was gorgeous. The hotel desk clerk was very friendly and helpful. Check in process was fast and smooth. They have a outdoor pool that looked to be very well maintained although I didn't try it out. We went to our room and it was nicely decorated and very clean. We noticed the air conditioner wasn't as cool as we like it. Of course it was rather hot outside. We tried the restaurant on the premises,Jeremiah's, and it was very pretty and had good food at a reasonable price. They also have a fitness room and jacuzzi that we didn't try. All and all I'd stay here again. One thing I didn't like is that there was no breakfast offered. I guess because of the restaurant on site.

"Good Hotel Chain"

5
28/07/2016

Excellent stay. My family and I were well accommodated on our long trip from Washington State to Colorado. My children enjoyed the pool and my wife and I the fact that you were able to accommodate our Pet. We enjoyed a pleasant rest and the excellent breakfast the next morning. I travel for my company and I will be sure to recommend this chail to the travel department.

"Decent place for the night"

3
26/07/2016

We stay at Best Westerns often and this one was just okay. The room was nice but the bathroom had a sticky floors and the tub barely drained. The TV didn't work, which normally isn't an issue but my daughter was hoping for some lazy time. The positive was the pool and the restaurant across the parking lot. The front desk staff were welcoming and helpful.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Karita, I would like to thank you for taking the time to leave feedback about our property so that we can improve for future guests. I really apologize that the TV in your room was not working. We have been sold out many nights lately, but we do keep spare TV's on hand for this kind of issue. It was not clear if you let my staff about your concerns or not, but either way, I apologized that you felt something sticky on the floor and for the issue with the TV. We will look into both issues, and again I appreciate your letting us know. We really appreciate your business.

"Excellent place to stay"

5
25/07/2016

This is an excellent place to stay. It is convenient to the freeway, it is clean and comfortable, and it is reasonably priced. The staff is very nice and helpful. It was a pleasure to be there and we would stay there again.

"Wonderful for Pets!"

4
25/07/2016

I was traveling with my dog, a 3 yr old pitt-bull Lab mix. Part of the hotel property has a large (about 2 acre) field of mowed grass with a little pond with trees and carp. It was a wonderful grassy area for pets to walk and play in! We really appreciated having it there! The room overall was good, I would stay here again. The only downsides were: The Air Conditioner was loud and the dial did not work except for on and off. Also the shower-toilet area is very small. But, the water pressure and ease of adjustment of the shower head were wonderful! The best I've seen. The vanity, the beds and TV were all very nice especially not having to wade through a stupid TV guide that is often so clumsy! With this TV you can go straight to the channels. Great!! I love the decor and style of the hotel. There is a restaurant called Jeremiah's in the parking area. I would say the food is fair at best and the ambiance is very nice and the staff is super great!

"Great Experience"

5
22/07/2016

We were warmly greeted upon arrival. Our room wasn't ready but the staff quickly made an adjustment and got us into one that was. It was extremely clean and quiet with a very comfortable bed. Enjoyed staying across from the park. Only slight irritation was the internet required us to sign in repeatedly.

"Comfortable, clean, with some nice extras that elevate the experience"

4
20/07/2016

This was my second stay at Best Western Ogden and once again I found it comfortable, clean and very satisfactory. A couple of little extras elevate this hotel/motel from standard family fare to a little bit better and one is the large manicured garden and Koy pond at the rear of the property. This is a private park (supposedly) only for the use of hotel guests. Just a short walk from your room, you can collect a handful of fish food from a vending post for a few cents and feed the ravenous Koy. If you travel with a dog/pet, you'll love this wide open space perfect for a late afternoon or evening stroll. There also an outdoor pool which is pleasant. In the foyer is 24 hr access to tea and coffee from a "cappuccino" machine. The rooms are spacious with a large TV and desk. I would stay here again.

"Excellent value!"

5
20/07/2016

Spotlessly clean, up to date furnishings, easy on/off the freeway, ski lodge themed lobby, friendly staff, plenty of parking. No breakfast was provided which was fine as there is a very nice, family-owned restaurant in the parking lot. This hotel had the feel of some character and attention to detail not found in cookie-cutter corporate hotels of the same level. Recommended.

"One look says it all"

4
19/07/2016

Upon entering the lobby , wide open spaces greet you. The staff were helpful and with a charming park to stroll in behind the hotel make for a relaxing end to a stressful drive. And to top it off, there is a great restaurant across the parking lot.

"Just beautiful!"

5
18/07/2016

I have paid a lot more for rooms not nearly as nice as this. Lobby charming and delightful. Front desk courteous and helpful. The room is comfortable with nice quality furniture and a clean efficient air-conditioner. Both room and bathroom are immaculately clean, but the cherry on this cake is the area behind the hotel. There is a large landscaped lawn area with shade and benches and a beautiful big koi pond complete with cups of food to throw to the gorgeous fishes. Well behaved guest dogs on leashes are allowed in this area and it was clear that responsible pet owners have taken their obligation to keep the area clean seriously. This place made traveling with my dogs so enjoyable. There is no breakfast offered but there is a very nice restaurant in the same parking lot and for the quality of the accommodations I can go without stale bagels and fat-free yogurt.

"Mediocre"

2
17/07/2016

The hotel staff are polite and kind. The room was noisy, the sheets were scratchy and uncomfortable, the room had a funny order, and there were several times during my stay it sounded like a jack hammer was being used in the room above mine.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Cyndiia, I just got done reading your feedback, and I would like to apologize for the problems that you experienced during your stay with us. It sounds like it was difficult to have a restful stay with the issues going on while you were here. We very much appreciate your feedback, so that we can correct the issues in the room you stayed in and work to do better. I will have my housekeeping staff check that the sheets are soft and work to get rid of the odor you experienced. I am not sure what the jack hammer noise was that you were hearing, but I truly apologize if another guest or one of our maintenance staff made noise that disturbed your stay. Please feel free to contact me if I can be of further assistance to you. Again, we sincerely apologize for your discomfort and we will do our best to rectify these issues.

"no breakfast / cold hot tub"

4
13/07/2016

Only offered coffee and apples in the lobby. Had to go across the parking lot to a restaurant and buy breakfast. The hot tub was on the cool side and no way to raise the temperature of the water. Also poor circulation. The room was large and very comfortable

"My Review"

5
12/07/2016

Great place to stay. Good location, excellent restaurant and great staff. Lovely grounds to take a walk in and just about anything you could ask for. Exercise room, spa, swimming pool, and well maintained. Of course, there is Jeremiah's.

"Wonderful surprise "

5
11/07/2016

Heading back south from Oregon with three adults, a 5 year old and a dog which was a ball. We needed to stop for the night and were near Ogden. This hotel was awesome. The room was spacious and clean. Dog friendly was a plus. Our room opened out to a big beautiful walking park for dogs and kids complete with a pond with bridge. Perfect night. Staff very friendly.

"A very good choice"

4
09/07/2016

The rooms are very spacious and clean. WIFI works well and the staff are very friendly and efficient. Fast check-in/check-out. Nice lodge-style breakfast room. No juice for the complimentary breakfast but the coffee is adequate.

"trip yo Wa."

4
05/07/2016

we chose best western because we were traveling with 2 dogs and it is the cleanest that allows dogs. we didn't use any of the motels facilities since we were only staying overnight. it was close to the freeway with an easy on and off access.

"Vacation with Grandkids"

5
04/07/2016

This hotel was excellent for us. A great location with lots of food choices and easy access to Rt 15 and the canyon to Pineview and ski areas. The outdoor pool was especially nice on the very hot afternoon.

"Resort like motel."

4
02/07/2016

Nice large rooms. Very busy motel. Lodge rough hewn feeling. Room open for coffee hot chocolate drinks 24/7. Kids in pool but not loud or obnoxious. Jacuzzi also available. Restaurant on premises. Very good service and food. Very comfortable. We visited the historic street of Ogden. We were going to have a beer on this hot Utah afternoon. Utah law demands we eat, too. So we skipped that and went back to our property. Nice restful evening.

"Average to Poor experience"

2
02/07/2016

Place needs renovation to make bigger bathrooms, better lighting and complimentary breakfast. The dog walking area is excellent and peaceful, but sadly this seems to be the only thing going for it. The staff was very accomodating and friendly and the rooms were clean and comfortable.

"Would not stay here again "

2
27/06/2016

Air conditioning and refrigerator and whirlpool did not work. No continental breakfast, which is deceiving in pictures and description. Grounds are nice. Room was clean. Price was high for the quality, condition and no breakfast as Best Westerns usually have. Would not recommend or stay here again.

"Foul Odor in Room"

2
27/06/2016

While the staff was courteous, and the adjoining restaurant was just fine, the room we stayed in had a very foul odor. I had to spray the carpet with cheap cologne just make some attempt to get rid of the odor. In addition, the bathtub and sink did not drain.

"Great for those with pets!"

4
27/06/2016

We always stay here on our trip south. We like this hotel because it is close to the highway, has a good on-site restaurant, a green space for our dog, and a gas station across the street. We checked in on a Friday at 6pm and left the following morning at 5am to beat the Salt Lake City traffic. The hotel was being renovated, but that was no bother. The beds were comfortable, the room was clean (no strong smells) and it was quiet. It's all we ever need for our one night in Ogden, Utah. Would I recommend it...yes!

"Great Stay"

5
27/06/2016

The motel is just off I-15 exit. Very quiet and comfortable rooms. Restaurant is on property that has good value for the money. Close to gas stations. No shopping near by. Easy access to freeway to Salt Lake City. We have stayed here several times and each time we have been satisfied with the property.

"Good Value"

3
27/06/2016

Nicely remodeled. Bed was too soft for my taste. Hotel located on a busy street so it was a little noisy. Appreciated pre-assigned room to prevent overbooking. Overall, I would use Best Western again.

"Terrible Parking for Single Senior Woman"

3
26/06/2016

Night check-in person unaware of parking lot condition and would not or could not help correct the problem. After calling to confirm secure pull-thru parking was available for car pulling trailer-- when I arrived the parking lot was full of furniture from 6 tractor trailers. I was told to park in unsecure area. Another guest had to help move furniture for me to securely park.

"Beautiful area but needs work"

3
26/06/2016

The hotel has a beautiful park & pond behind it that was really nice, The onsite restaurant is a plus and was very good. We were very disappointed that the pool was getting worked on, the hot tub was cold and making a funny noise, it also looked dirty. The other disappointment was they do not offer breakfast.

"Good quality"

4
23/06/2016

The motel is located just a couple of blocks from the Interstate. The room (queen 1 bed) was clean and quiet. Several dining choices around. Unfortunately no breakfast in the morning. Correct prize for this level.

"Nice motel with lots of renovations going on"

4
22/06/2016

This is a nice motel that is decorated in Craftsman style. The lobby is pretty with lots of wood finishes. Pros- Nicely refurbished rooms and lobby Spacious room Ski lockers for those who like to ski Nice walking area in back Cons- Construction going on all around the site- Front desk area was taped off All curbing was being reconstructed Big trailer around back with detritus of old furnishings We were checked into an occupied room, which we quickly exited, but it was still awkward (Front desk lady was working very hard and just made a mistake.) No breakfast available

"Very nice"

5
20/06/2016

Very nice and great employees and the view from our room was pretty, nice to see the pretty park from our room. Easy access to the hotel from the freeway, easy to get to. like the area very clean and inviting

"Nice mistake"

5
20/06/2016

I thought I had booked the BW hotel in So. Ogden, but mistakenly booked the High Country Inn instead. Turned out to be a nice mistake. The hotel was clean, comfortable and quiet. It is next to Jeremiah's restaurant, a popular local diner with an excellent breakfast. The hotel also has a beautiful park behind it with walking paths, waterfall and a pond full of Koi. I think I will make this mistake again.

"Work in process, has great potential"

4
19/06/2016

We stayed one night at this property. The grounds, especially the large private park and koi pond are very nice. The rooms were very recently upgraded/refreshed and were comfortable. The A/C worked well and was quiet. The Wi-fi was OK for speed, but it is best to sit near the window for the best signal. A big issue is the lack of a complimentary breakfast. You are advised to go the the restaurant attached to the property. No discount.

"our stay"

4
15/06/2016

Pool was very dirty, all else was fine but we were used to free breakfast and it was not available. We hah stayed there previously and were very satisfied with our stay. The hotel is expensive but very nice, we would stay again. see previous comments.

"GOOD VALUE"

4
12/06/2016

We like Best Westerns for good value and well managed properties. This is the only BW we have stayed at that does not include a free breakfast. Reception desk friendly and had some good information as to where to dine.

"Excellent for dogs"

3
11/06/2016

Huge grass dog play area. Small pond with fish feeding amid, very nice landscaping, with paved path winding through grounds. Good view of mountains. Easy access off freeway. Good Thai restaurant within walking distance.

"not that great"

3
06/06/2016

Nice staff but old, stale, cigarette smelling room! No breakfast included but can walk to nearby restaurant. They do have a nice lawn area with a koi pond which was fun. Great for dog walking and stretching your legs a bit.

"Convenient location but some issues"

4
05/06/2016

We chose this hotel based on our previous experience, but we did have some issues that were new. Our room was on the back side and maybe because of that our internet service was very slow. Also, the air conditioner noise was annoying...like a tumbler dryer. Neither of these issues were evident in our previous stay, so maybe it was our bad luck. It is an older hotel refurbished, but so is the BW in Kennewick, and that hotel just felt newer...and everything worked beautifully.

"Vacation "

3
01/06/2016

Rooms were clean but hot tub did not work and most of exercise equipment didn't work. Hole in the wall behind door but like I said rooms were clean. Beds were a little small. I thought they were suppose to be queen size but didn't seem like it. Loved the walking trails behind hotel.

"would stay there again"

5
01/06/2016

All was awesome except wish there had been a free breakfast in the morning. The Restaurant food was good and reasonable. The area in the back was fish and pond was peaceful. The room was big and comfortable.

"Great place for the money"

4
31/05/2016

Because of the restaurant next door there was no breakfast provided. A little noisy with the train and freeway. But a very nice place. The bed was very nice. The room is getting a little worn. The nature trail was wonderful.

"Nice Place, But No Breakfast"

4
30/05/2016

This was a nice hotel. The rooms were clean. The Wi-Fi internet service worked without issue. The location was convenient, offering plenty of places to eat and shop in the immediate area...and the scenery was beautiful. ***My one complaint regards the continental breakfast, namely that they don't have one. We stayed for one night, and during that time we were told about the restaurant next door three times. I got the distinct impression that they owned that restaurant and were trying to get us to spend money there by not offering continental breakfast.

"Very Friendly Service"

5
26/05/2016

I would definitely stay at the Best Western again every time I stay at these hotels turns out to be a comfortable and pleasurable time. The location was ideal for our stay and was just off the freeway. I also liked the spectacular views that where available from the hotel.

"Nice but not the Nicest"

4
23/05/2016

I always try to stay at Best Western Plus. This location was nice, but not my favorite. They always had coffee available, and since there was a marathon they had some things out for runners very early in the morning, but no breakfast of any other kind. I feel the employees there were great. The room was fine, kind of an old stale smoke odor and only one trash can in the room, but other than that it was fine. They do have a beautiful back area and a nice restaurant close by. As I said it was Nice but not the Nicest

"Fancy Motel"

3
22/05/2016

My family and I stayed the night on our way to Yellowstone last summer. Considering this was a Best Western Plus, I expected a little more than what I'd find at a typical motel. The rooms were clean but the interior was outdated compared to the upgraded building exterior. Both my husband and I awoke with sore backs from the overly "soft" mattress, which was not something I'm prone to experiencing. Also, there is no complimentary breakfast as is usually found at a BW. Instead, there is a restaurant across the parking lot which was always so busy that you need to make sure you're not too hungry before you go due to the long wait times. There is a nice koi pond a short walk from the rear of the hotel, where you could have a picnic or just visit to stretch your travel-weary legs.

"Vacation"

4
20/05/2016

The hotel is very nice, neat and cozy, service very nice kind and pleasant. Room and bed were very comfortable and clean. The hotel has a designated but secluted area with a computer and printer, and the area is also nicely furnished with the comfortable chairs and table which gives homy feeling. The room was non smoking and super clean, we were very pleased.

"Not for liesure."

3
18/05/2016

Overall it was O.K. If you are staying for business only just a few nights, it works. If you are there to relax, not so much. The spa area was rather gross as there was dirt floating in the water, and mildew on the walls of the spa. Very disappointing.

"Review"

3
16/05/2016

Stay was good. Maintenance needs to be more prompt. We had a loose toilet seat that took 3 days to get fixed. Lobby toilet seta was nearly off, too. Jeremiah's restaurant was great food at good price. Pretty pond and walking path behind hotel was nice.

"Washibngton - Oregon"

5
15/05/2016

This was an excellent place to stay. We had driven all day from Lincoln City, Oregon and this was the perfect place to stay and get ready for our next day of travel. We had our dogs with us and our room was across the parking lot from the park. The staff was outstanding and I would highly recommend this Best Western to anyone traveling through the area.

"Absolutely wonderful "

5
14/05/2016

We were just amazed the evening we checked in. The weather was wonderful so we took a walk around the pond. The kids loved the fish. Our room was nice and cozy. The only problem we had was our key didn't want to work. And no free breakfast. But we throughly enjoyed Jeremiahs.

"Mother's Day on the road."

5
14/05/2016

We were on our way home to Indiana and chose to stay at the Ogden, Utah location. It was a very good choice. We had a King Suite - and it was a suite (not a suite want-a-be). We almost extended our visit an additional day to have a "relaxing" Mother's Day on the road. We would highly recommend this site and make sure you eat at Jeremiah's - restaurant on site.

"Great hotel for pet owners!"

5
13/05/2016

Great hotel for pet owners. We stay here when making our trek to Arizona from Canada 5 or 6 times a year with our large dog. We love the great area they have for dog walking and the the hotel is located close to gas stations and the freeway for an easy early morning get away. We'll be back!

"Excellent"

5
13/05/2016

I wouldn't stay anywhere else, I'll be back for sure. Clean, friendly, the grounds are beautiful for a morning walk, and the location is perfect. You will find the staff very friendly and engaging. The lobby is beautiful, rustic, and relaxing. I watched the morning news drinking coffee while everyone else was getting ready in the room.

"Best Place to Stay in the Area"

5
12/05/2016

We always try to get accommodation at the High Country Inn when travelling through the area...It is a great spot for traveller's with dogs of any size as the exercise/walking area is very appealing and the hotel rooms, staff and facilities are top notch...Book early or you will be disappointed!

"We came in late and the staff went out of their way to help us!"

4
11/05/2016

Very comfortable room - clean and the staff is great! We arrived after a very long drive and they had us in a second floor room and my husband asked for something on the ground floor and they gave us the last room on the ground floor without any additional price increase. We would stay here again - right off the freeway.

"Great location"

3
04/05/2016

This property has a great location! It's right off the freeway! Centrally located! Rooms are very clean and comfortable! Bed not as comfortable. I was on the main floor right in front of the parking area, was a bit noisy when workers were getting back but after they went to bed was very quiet. The lobby staff was extremely helpful and welcoming! The inn is very close to the George E. Wahlen Veterans Home, which I was visiting.

"Convenient & Pleasant"

5
04/05/2016

Proximity to I15 is handy. Rooms are clean & good order. Staff helpful and cheerful. Restaurant across parking lot excellent. There is a pet section and park provided. Business center has free computer access.

"good convenient hotel"

4
03/05/2016

Right off the freeway but far enough away for no noise. it has been recently upgraded and the room was very well done. While they don't have a complimentary breakfast they do have coffee, juice etc and a restaurant is located at the end of the parking lot. The lobby is nicely done and staff were very helpful and courteous. We definitely would stay there again when in the area.

"Travel/personal"

4
01/05/2016

We stayed in the hotel for one night, and we would like to recommend it to others without hesitation. Room was very clean and comfortable. Coffee maker was in the room however the coffee, tea, juice and fruits were serverd in designated seatting area close by reception. I have noticed that a computer and printer were accessible in very quiet area. Very well maintain. There is a welcome feeling.

"Terrific! "

5
30/04/2016

We pulled off the interstate just looking for any place decent, and there they were. Everything about it exceeded our expectations, including the lovely park behind it. Room was great, dinner at the on-site restaurant was delicious and reasonably priced. The best part was the friendly and helpful staff, Tara who checked us in and Rachael who checked us out.

"Clean / dog friendly hotel! Use a fan to mask occasional train noise "

5
30/04/2016

We stay at this Best Western a few times a year. The room is always clean and we like the breakfast. Our dogs love the park behind the hotel. It is so nice to run around the park when we arrive and before we leave to run off some energy (for us and the dogs). We would highly recommend this hotel. My only hint is to call the morning of your reservation to see if they can hold a room on the first floor facing the park. There is a train that goes by occasionally (we just turn on the bathroom fan or ask for a fan at the front desk to mask the notice). Enjoy!!

"Unexpected"

5
29/04/2016

Entire property appeared clean and well cared for. Nightly rate was reasonable. The room was larger than expected and very nicely furnished. Heater worked great and was easy to use. . Everything looked new. Bed was comfortable. Lobby was large and there were two clerks checking people in at 11:30PM making the process quick.

"Pet friendly"

5
28/04/2016

This motel is very pet and family friendly. There is a big grass area, walking trail and koi pond. We had been traveling with our dog for two weeks and we had trouble finding a good place to walk and exercise the dog at other motels, We also had a walk out door in our room which was great!

"My stay"

3
14/04/2016

Its at a great location, an has great rooms, & property is well kept however there are very few amenities an staff are not accommodating, I havestayed here before but will only choose when I am in a hurry or can't find another hotel near by.

"Nice and quiet, no sleeper sofas though"

4
11/04/2016

The web site clearly says sleeper sofas...but they recently removed them. No one offered to say otherwise and didn't notice that 4 people were in a room with 1 queen bed. It was resolved easily, although I asked for the roll away charge to be removed the next morning from our bill. Cute pond and waterfall behind hotel with huge coy.

"Excellent place to stay"

5
03/04/2016

Clean and renovated rooms, friendly staff and an amazing dog park for your pet to enjoy. We travel a great deal and this is one of the best hotels we have stayed in for the price. Definitely recommend it!

"best in the west best western"

5
01/04/2016

This is a truly fantastic Best Western Hotel. The atmosphere, décor, staff, the rooms the grounds, the restaurant were of the finest I have experienced in a very long time. I would return here in a heartbeat.

"Comfortable"

5
30/03/2016

The staff was great. The hotel was clean and comfortable. However, the toilet was noisy when you flushed it. The staff recommended a restaurant adjacent to the hotel that was great. Would stay here again.

"Great Hotel but no breakfast??"

4
27/03/2016

The staff was great the hotel was nice but very disappointed in no breakfast or coupon to the on site restaurant. All other hotels on this trip offered that and this was the most expensive on out trip.

"Great last minute stay"

5
26/03/2016

We were on a long road trip and ended up in the area late in the evening. This hotel was recommended by another Best Western as a good place to stay. We were very pleased with the room and the price. The hotel is under some renovation, however this did not impact our stay. We were the first guests in a newly renovated room (new carpet and furniture), very nice. Definitely would stay here again.

"Always Nice"

5
25/03/2016

This hotel has several special features. The most prominent is the restaurant adjacent to the property that is very popular with locals. The other great feature is the park on the backside of the hotel that offers quiet walks or a place to play games. There is a train that comes through at night, but it didn't make much noise when we were there and probably is conducted with caution for the hotel. The front desk person I remember from years ago, and she is proud of the hotel and knows how to accommodate with our special requests. Each room is accessible from the outdoors, and there is a new elevator for the second floor along with new stone decor on the entire hotel.

"Nice and comfortable and conventian just off the Interstate"

5
25/03/2016

This motel is convenient to I-15 in Ogden UT The room was large and roomy and the King bed was comfortable. The motel doesn't offer a breakfast, but there is a restaurant across the parking lot. The room had a frig with a small freezer compartment, which we needed and appreciated. It would have been easier if the table lamps had had electric outlets, as is common these days when people have so many phones, etc. to charge, but we were still able to get by okay. We enjoyed our one night stay on a long road trip. We would stay again.

"Great value, clean rooms close to the I-15"

4
18/03/2016

I find Best Westerns a safe stay when travelling. They have great wifi connectivity for work and are pet friendly which is a bonus! This hotel has a beautiful lobby with helpful front desk staff. There is a restaurant in the parking lot which serves great food and you can even order room service from there between certain hours. A great choice if you don't want to stay in the traffic of SLC.

"If I could rate with a negative I would!"

1
12/03/2016

The lady who checked us in, was very pleasant and friendly, that was the extent of this service though. She was the only one who cared. There was several issues with our stay of four nights. None were fixed. We were treated horribly The room was disgusting. Hair stuck in the tile. The caulk to the tub was peeling. The tub didn't even come up to my knee, like only half way up my shin, not that I would want to take a bath in that disgusting bathroom!!!! The bed was rock hard!!! The ac unit, I am not even sure what you would call that. The room was very hot, no air flow and very humid! The bed was so hard, I considered sleeping on the floor. We were in town for a conference and this was the ONLY hotel with vacancies, or we would have left after the first night. I am not even kidding, the bed was so hard, I could have swore my kidneys were bruised. After going to the front desk for a HUGE billing error, like charging me for double than what was on my receipt than arguing with me about it, was very rude. Will never stay here again. No one even offered to fix anything either. After getting the email survey from best western, the manager sent a very generic email asking for us to stay their again in hopes to change our minds. However, didn't even offer a discount for our horrible 5 day stay that we had just stayed, or even a discount in the future. They don't care. They got their money upfront, charged in full the first night. Never again will I stay here!!!

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear NinaML, First of all I would like to sincerely apologize for the problems that you encountered during your stay. It sounds like if we had been able to better address your concerns we could have avoided much of this issue. Having said that, I feel that I must address a couple of the claims that made about our property. In the initial message that you sent to me you simply said that the rooms were disgusting, my staff was horrible, the beds were the worst you had ever seen and that we were the worst Best Western you had ever stayed at. "...a nightmare of a hotel and staff." Other than the mattress, I did not get any specifics as to why you were making these claims. I was hoping that you would respond to my email with some specifics so that I could address your concerns. The mattresses in the rooms are a high end Serta mattress and I have people buy them on a regular basis, I am very sorry that you did not like them, that must have been very tough to get a good nights rest. Looking at the account, the credit card you presented initially declined for some reason, then there was an authorization hold placed on the card to ensure that you had funds to pay for the room and finally we charged your card upon check out. As for your concern about the tub, I am not sure what to say, it is a standard tub, and in my many years at the property, I have never had someone say that they are too small. I am also terribly sorry that the room was not cleaned properly prior to your stay. I do not know if you contacted the front desk that night, but we had a number of rooms available and we could have certainly switched your room. I would not want to stay in a room that had all of the issues that you mentioned. Once again, I am very sorry for inconveniences that you encountered. Please let me know if you have any feedback as to how you were mistreated and by whom. Thank you for taking the time to post your feedback. This will help us to do a better job for our future guests.

"Cute and nice"

4
12/03/2016

I just pulled into town was way too tired to search so I just picked this place. I am very glad I did. Rachel at the front desk was very nice. Cute lodgy feel. Big tvs in the room and microwaves and a fridge. There was a burrito in my fridge but that stuff happens. Other than that super clean :)

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Holly R. We are so happy that your tired self led you to our door as well. It was our pleasure to have you as a guest. Thank you so much for the feedback about Rachel. She really is so nice and has a wealth of knowledge about the property. I am very sorry that you found a little treat in your refridgerator. I wish I could say it was a welcome gift, but it should not have been there. Thank you for being so understanding about the issue. We hope to see you again in the future.

"***"

4
11/03/2016

It seems something is always not right. Nothing really big, just a little inconvenience for us. Hopefully things were taken care of before the next guest arrives. We always arrive late in the evening, then leave early too. hard to pay $100. or more for a short stay. Would like to have only 1 bed in the room, so not charged for two.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Guest, Thank you for taking the time to give some feedback about our property. This is the one frustrating thing about TripAdvisor is that I am unable to see your name, so I do not know what room you were in, or what issue you experienced during your stay. If you happen to see this post, please contact me at our email address [email protected] I would love to speak with you and see if we work to fix the inconvenience that you experienced during your stay. We hope to see you again in future travels.

"What a great place"

5
10/03/2016

The best off Highway motel I've ever stayed at. Super clean, pet friendly. Great dog park in back. Beautiful rooms,excellent gym and hot tub. Jeramhias restaurant great, ate multiple times Employees where amazingly pleasant. Would go back just to vacation!!

"Blunt and Rude"

2
10/03/2016

Room was noisy, the heater was loud and rattled every time it came on. The shower had hair stuck to the tile. The parking lot was filthy, construction noise started around 6 am there was nothing substantial offered for the free breakfast, the coffee tasted like watered down leftover burnt grounds and they did not even offer any tea. When I asked for a printout of our receipt, the front desk person told me in no uncertain terms, "No, we do not do that." Very blunt, rude, and without even a hint of a smile.

"Very Nice Hotel"

4
09/03/2016

Hotel is great, beds were fantastic however..... staff was not very friendly and they do not offer a continental breakfast. We were told to go to the restaurant across the parking lot if we wanted breakfast which normally is not a big issue but for being a "PLUS" hotel with plenty of room for a breakfast bar/room I was disappointed for the price we paid.

"Subpar Stay"

2
07/03/2016

While the room was clean and the exterior of the hotel was inviting, our stay was subpar. I travel frequently for work and have a lot of experience with a variety of hotels, and rely heavily on user reviews, therefore, I hope that this review helps you. Negatives: limited hot water for showering; tub was clogged and water backed up to your ankles while taking a very quick, somewhat cold shower; we were looking forward to the hot tub/whirlpool after a long day of skiing, but the water temperature was tepid and the water level was low so the jets were extremely loud, and there were no towels available; the front desk did not provide any information regarding the hotel facilities, continental breakfast, WiFi etc. Positives: room was clean and bed was comfortable.

"Wot no breakfast!!!!!"

4
05/03/2016

Just off the highway, quick checkin, room tastefully decorated, fridge, microwave, ample toiletries. No breakfast but coffee and fruit, surprised at that as most Best Westerns supply breakfast. Across from the hotel car park was Jeremiah's Restaurant which made us wonder if it was somehow connected to the hotel hence the reason for no hot breakast. As I write this review I am staying in a Best Western in a different State which offers a hot breakfast, soup until 9pm and two Complimentary bottles of water in the room. Amazing how different Best Western can be.

"Beautifully decorated motel and grounds!"

4
03/03/2016

Our stay was very nice. The rooms have been refurbished so they're all very clean. The motel doesn't have compliment breakfast, but there is fruit and coffee in the lobby for any time of day. Jeremiah's restaurant is across the parking lot and had lots of good food on the menu. One complain that we had was the door to the room was hard to open. We had to pull on the door, insert the card and remove it and then turn the knob to open the door. It didn't always work the first time. Otherwise, all was fine. There is a nice area out back for walking.

"average"

3
03/03/2016

Room was just fine after a 15 hour day. Nothing special. Just an old time drive up motel room. Comfortable bed. No microwave. Mediocre restaurant on the premises. Price of $80 was reasonable. I would stay here again. Right off the freeway.

"Very nice petfriendly hotel."

4
02/03/2016

They have remodeled the rooms adding nice amenities. . Very nice pet rooms. Great park for pets next door. The park has pet station & fish food station for the pond. Jeremiah's Restaurant is next door with good food. Overall a very nice experience.

"Fabulous stay for pets!"

4
02/03/2016

Nice motel; clean and efficient. But the highlight for our dog "Lucy" was the huge park behind the motel for pets. This was awesome!!! The room was kind of dated, but clean. Bottom line: we would definitely stay here again, if we are ever in Ogden again.

"Clean"

3
25/02/2016

The room was clean, and because we took advantage of a Trip Advisor price offer it was reasonably priced. It's an older style building with room access via outside stairs and walkways. We were told there was an elevator but didn't find it so carried luggage up stairs to 2'nd floor. The room was fine for an overnight, but obviously set up for 1 person - one cup, etc. Very quiet all night. When we arrived the heater was going full blast on the highest heat setting and it must have been over 80 in the room. We turned the heat off and had it on fan only for the rest of the night. We arrived about 8:30 P.M. And when we asked about a place to get dinner we were told "there isn't much open this time of night, there's a Denny's and an IHOP". And that's truly all that was near-by! So plan on eating early. No breakfast - coffee is offered in the lobby, which is very nicely decorated with a lodge theme. It's so nice that the room was quite a let-down. So my rating reflects the fact that if the price is right for you, you will get a clean,quiet room - and that's about it.

"Great hotel"

5
16/02/2016

We enjoyed our stay. We enjoyed our Valentines Day Special dinner at Jeremiahs restaurant. The hotel parking was an issue...with a large number of patrons going to Jeremiahs to dine & parking in the hotel parking spaces. I suggest getting a room in the back to avoid parking issues.

"Good Old Ogden Best Western...another GREAT stay!"

5
14/02/2016

We ALWAYS stay here when passing through Ogden, have been here countless times and always enjoy it. The big park out back is perfect for a walk after driving all day. This is a pet friendly hotel close to the freeway, very convenient, very clean. The recent renovations are good as well.

"Almost Great"

4
08/02/2016

My wife and I have stayed at many hotels over the years and this Best Western is among the best. Several small issues prevent this from being excellent, but none of them are major. If I was in charge, I would immediately determine how to replace the High Speed Internet service that is anything but high speed. A few meetings with staff could fix the loud group of house keepers hanging out in the laundry room rather than cleaning the exterior halls. Too many stains on the concrete, especially next to garbage cans where it is obvious the bags leaked while being changed, but no one bothered to clean up mess. The handrails are filthy, but could be cleaned with minimal effort. The fridge was new but did NOT work. The aftermarket TV remote was horrible. But all these are small issues when compared to an otherwise great looking place. Comfy beds, great furniture, nice amount of clean space in rooms. Associated restaurant is one of the worst place though. Stop doing business with these people.

"Pet & People Friendly"

5
06/02/2016

When I was searching for a hotel that would be pet friendly I found this hotel listed. I was not disappointed. Not only was it pet friendly, with a ground floor room, outdoor dog friendly park for walking, it was great for people too. It has newly redecorated rooms with great comfortable beds, new carpet and furniture. Our room was just perfect. It also has in-room microwave and refrigerator. We spent two nights there and plan to return to this property the next time we are in Ogden. Great value for the price, too. The desk staff was friendly and helpful. There is a nearby restaurant that seems to be very popular with the local population. We didn't dine there, but it was very busy while we were there. One drawback is that the hot tub is in a separate area, and has to be accessed by going outdoors from the guest rooms. Inconvenient in cold weather for me. Other reviews didn't lie, this is definitely a gem of a hotel.

"Super stopover"

4
21/01/2016

Drove from Oregon to Ogden in one day. Needed a pet friendly place to stay with two beds. This place was perfect. The receptionist was very helpful, the room was clean, and the place has a GREAT area (actually a small park with a pond) to walk dogs. Even though it was close to the highway, it was nice and quiet. i was worried that the lighting was too dim, when I first flipped the switch, but it turns out they use energy efflicient fluorescents, and they got brighter after a minute or so. There is no complimentary b-fast, but there is a decent restaurant across the parking lot. The coffee in the reception area was soon weak. I'm thinking that's a cultural thing.....

"Comfortable room and great service."

5
19/01/2016

This was a comfortable room with everything I needed. The desk staff was extremely nice and helpful, and the trout dinner, delivered to my room by the nearby restaurant, was delicious. An extra surprise is the dog walking area which surrounds a waterfall and pond, with beautiful mountain view.

"Outstanding customer service by high quality staff"

5
13/01/2016

While travelling from Montana to Arizona we chose to make our first stop in Ogden, Utah as road conditions and timing of departure were a concern. Best Western Central reservations was very helpful in describing the three opportunities in the Ogden area. From arrival to departure the staff encountered were very professional and accommodating. They went out of their way to expedite the return of an item left behind in the room. Definitely would recommend this property and the restaurant across the parking lot to anyone travelling to or through Ogden.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Tom, I was really pleased to hear that you felt welcome during your stay with us. We really want to be a place that you are happy to stay and come back to. It was our pleasure to get your package back to you as quickly as we could. I once left an item in a room that I stayed in and it took months to get back, so we try to get them sent off to you. Thank you again for your feedback and for staying with us. Hope to see you again in the future.

"Grateful"

5
06/01/2016

The staff was awesome. We was returning from our 2 year old funeral and everyone was very kind and understanding of our pain. One even share one of personal pain and she understood what we were going threw. It very nice to see real people dealing with customers. They made us feel very welcome. We will tell of families and friends. Thank you for keeping it real.

"Great place to stay in while you are in Ogden."

4
05/01/2016

This was a great place to stay. The room was very clean and the beds were very comfortable. When you checked in the lobby was beautiful and set the tone for your stay. Although breakfast was not included like other Best Western's there was a very good restaurant across the parking lot.

"Jeremy is the best!"

5
28/12/2015

We were waiting in line when Jeremy walked in to start his shift. I could tell he was exceptional because he immediately logged in and started helping us. We booked a king room, but with the renovations recently completed we were accidentally given a queen. Jeremy fixed it immediately and with a smile. He told us about Jeremiah's and what he would recommend. Overall, he made the trip start on a great note! The agent at check out was also phenomenal. She understood we were there for business and accommodated a later check out. The maids were very nice, respected the do not disturb sign and said hello every morning. Whoever does the snow plowing is an all star because they made the path behind the hotel walkable. Couldn't be more happy with our stay.

"Convenient"

3
23/12/2015

Nice reception area. Good beds and pillows. Easy access from Interstate. Train whistle is loud. We were on the track side, so maybe the other side of the building is quieter. Our room was a "park your car and climb the steps" kind. If there is snow, you might request a ground level room. We did not take advantage of the continental breakfast. There was a reasonable pet fee for our cat.

"It was OK"

3
21/12/2015

The front desk lady was no help at all. She told us where our room was and that was it. I had to ask all of the questions which seemed to be inconveniencing her even though I was the only person in the lobby. On answer to my questions, I found out that there is no breakfast - not even continental. They have a small fruit bowl of apples and oranges and coffee and hot chocolate available 24/7. I asked about the hot tub and was told it is open 24/7 which is great but she didn't even tell me where it was. I had to wonder the outside of the hotel (since all of the room doors are outside) in the snow looking for things...She didn't even give us our WIFI code so we were clueless about that. The rooms were average - nothing fancy. I was expecting more because the outside of the hotel looks nice as well as the lobby. At least the sheets were clean and the mattresses were nice to sleep on. It was just Ok...

"Rip-offs!"

1
20/12/2015

No Continental breakfast, though one was offered on their website. Poor maid service. A couple of the front desk staff were rude. And the kicker -- they not only double-billed me, but overcharged me as well. When I called to complain, they said they had seven days to look into it. Meanwhile, I'm out almost $500.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Kathie R., I am very sorry to hear that you had some problems during your stay with us. I will speak with my housekeeping department about the being cleaned. There are just a couple of things that I think I should clarify regarding your comments. As we have an award winning full service restaurant on site, the owners here have elected not to offer a free continental breakfast. We do not advertize having a free breakfast on any website that I am aware of. Regarding your comment on the billing issue, we simply ran an authorization to insure that there were sufficient funds to pay for the room. This has been the practice of our credit card processor for fifteen years. We did not, in fact, over charge you or double bill your card, or take $500 from you as you have claimed here. I am very sorry if the authorizaton hold caused you some difficulty. The moment I got your complaint notice, I responded to fix the issue. This was resolved within 48 hours of your checking out of our facility.

"Never EVER had a bad night here"

5
20/12/2015

We love staying here, I think we've stayed here about a dozen times over the years. It's far enough out of the way to be restful and close enough to everything to be super convenient. NEVER a complaint, a great clean, moadern, and convenient place for weary road travelers. Love the big park with the pond.

"Wonderful Surprise"

5
19/12/2015

My wife and I were driving our rental moving truck (26 ft) from Seattle to Texas and stayed here. Based on the excellence of this hotel, we opted to stay at Best Western Plus for all remaining stays. We booked this hotel because we could park our moving truck near the hotel room door. This was great but the real pleasure was the room.

"Hotel Staff and Room"

5
15/12/2015

This hotel has been our destination many times and we have always enjoyed the stay and met only the friendliest staff. We appreciate their help and patience with us. The room is very clean and the bed is comfortable and well decorated.

"Wait for the remodel to finish"

3
12/12/2015

Needs more fit and finish. Needs a breakfast room. I heard there once was a bar in the motel and if this would reopen it would really help. If you pull in late at night there isn't much on this end of town that is still open.

"Overnight on way home."

4
10/12/2015

We arrived in Ogden after a 12 hour car trip, tired and hungry. The receptionist was kind and provided us (2 couples) with separate rooms and gave us the CAA rate. The rooms were clean and comfortable. In the same parking lot was Jeremiah's Restaurant and food was excellent and price was very affordable. There was coffee, tea and fruit provided for a quick breakfast before we continued our journey.

"Not worth $130/night"

2
09/12/2015

We stayed (1) night in Ogden, UT. The room was just an old, basic hotel room, which would have been fine for just an overnight stay, however, our room rate was almost $130. No free breakfast, no restaurant, no room service.

"No complaints whatsoever."

5
25/11/2015

The room was fairly priced, the staff was friendly, the room was spotless, the area was relatively quiet, and everything worked. I literally have no complaints. They say that this review needs more characters, so bleepidy blah, bluh bleepidy blooo. Seriously consider staying here.

"Disappointing Experience"

2
20/11/2015

Bitter cold, drive through and main entrance closed off with sign directing to "use other door".. with no indication where "other door" was. Room clean but small and décor dull.. Pet friendly walking area huge and attractive. No complementary breakfast at all; directed to neighbouring restaurant by hotel staff: no discount for hotel clients but food and service good.

bwhci, General Manager at BEST WESTERN PLUS High Country Inn, responded to this review
Dear Peter G, First of all, I wanted to sincerely apologize that we did not have better signage directing you around our torn up driveway. We were replacing the old concrete with decorative pavers and the demolition of the old came up faster than we had anticipated. I know that can be frustrating to walk around in the cold looking for a way in. We really are happy that you did stay with us. Just to let you know, the owners here are preparing to do an addition that will include some new rooms, updating the existing rooms, an indoor pool and a continental breakfast. Thank you so much for staying with us and for your feedback.

"Nice walking paths"

3
20/11/2015

This property is getting an upgrade, our room was cute. They have nice walkways out back of the hotel. Close to restaurant on site. Would have been nice to have had a voucher since they don't have a breakfast in the morning. We will stay here again. Would have given higher rate but for the mess from the remodeling. Will give a higher one once this is complete.

"Excellent hotel and staff"

5
14/11/2015

The staff is very friendly and helpful. Rachel and Jessica have great customer service. The hotel lobby is beautiful with 24 hr. hot drinks. Our first room had been smoked in. We were given another room with no hassels, which was clean and nice. The hotel was quiet even though it sits off the freeway. There is a nice restaurant right next door. which made the stay nice. I would definately recommend a stay here.

"Value for price"

4
14/11/2015

I've stayed here many times in the past three years and have always found the rooms clean, comfortable and quiet. There is an excellent restaurant (Jeremiah's) located in the same parking lot as the hotel, which is extremely convenient. Rooms have been recently repainted and some updating has been done. An elevator is being installed now, which will improve carrying baggage to second floor.

"No Breakfast"

3
11/11/2015

No complimentary breakfast was offered--only coffee. Wall heater was noisy. Light switch did nothing. I had to fumble my way in the dark to get to a lamp. Price of hotel seemed high considering that no breakfast was provided.

"Highly recommended "

5
09/11/2015

Highly recommended! Clean and very comfortable. 24 hour coffee/ hot chocolate service and fruit. Gift shop is very nice and fire place in lobby. Rachel & Jessica at front desk were professional, friendly & knew a lot about the area. They deserve a raise!

"Great motel."

5
07/11/2015

We always stay here when passing through Butte because the property is clean and well maintained and the staff is truly friendly and helpful. It also helps that there is a really good restaurant in the motel.

"Surprisingly Nice"

4
05/11/2015

I was in town for work and stayed here for the week. The room was very quiet and comfortable. They keep coffee and fruit ready in the lobby at all times. The staff was very friendly and helpful. The view from the hotel front door was amazing. There is a nice walking path in the gardens behind the hotel.

"Very disappointed"

2
03/11/2015

Up until our latest visit I would have rated this hotel highly, however our latest trip that has changed. We have stayed at this hotel every year for a number of years and were pleased with it, particularly with their dog facilities. But after passing out in their highly overheated spa, requiring attendance by police, two fire trucks and ambulance I was resuscitated and transported by ambulance to hospital emergency. This required my husband to add a day to our stay and juggle looking after our dog and checking in on me in hospital some distance away. Neither before or after I was released from hospital did anyone from the hotel, management or otherwise, check to see if they could assist my husband, or even to see if I had died. Obviously, this hotel is all about profit, not about its customers.

"Convient Dog Friendly stay"

4
03/11/2015

Stay here about 5 times a year, rooms recently updated. Great spot if your traveling with a dog. Large dog friendly park adjacent to the rooms at the rear of the hotel. Jerimiah's Restaurant shares the front parking lot, nice restaurant with reasonable prices. Only negative is there is a train track close by and you can hear the train pass in the middle of the night if one goes by.

"very clean and efficient staff"

5
01/11/2015

very clean room. Restaurant next door was superb. A great hotel for the money . I would recommend it highly....The bed was quite comfortable, and the internet was fast..We parked quite close to room even though we got in late...

"Day in Ogden"

4
31/10/2015

Check in staff was wonderful and helpful. Loved the grounds and the restaurant on site.There was construction work going on but did not disturb us at all. The only complaint was that there were so many flies in the room. It was like the prior guests or the cleaning staff left the door open. Killed 12 flies and there were still a couple in the room all night!!

"Great Stop"

5
23/10/2015

Great property, great and interesting grounds and very helpful people. We had a minor maintenance problem on a Sunday evening and it was handled very quickly by a gentleman who was called in from home to do the work. What's not to like about this hotel? Will always stay here when driving I 15.

"Great Stay!"

5
23/10/2015

After a long day of driving, this hotel was heaven! Check-in was a breeze, very friendly staff, room was spacious with comfy beds, and tasty breakfast. Would definitely stay there again, and wanted to stay there longer than we could!

"Comfortable room"

5
22/10/2015

The bed was very comfortable, which has to be my first priority. Staff helpful. We have stayed here so many times I have lost track. Always meets my expectations. Easy on and off from the freeway. Any time we are close to Ogden, we always choose this Best Western.

"Comfortable Room"

4
20/10/2015

My husband and I stayed in the Executive Suite with a king bed for the space. The room had excellent wifi, was clean and comfortable, and the suite was a good size. Unfortunately, they had a lighting problem and we had to all the desk to ask for an additional table lamp, which they did bring fairly quickly. We would stay here again.

"And a Park ..."

5
20/10/2015

A very quite hotel. The room was clean and did not smell of cleaning products. They do not serve a free breakfast but the restaurant located on the property has reasonable prices, the wait staff were attentive, the food was quite good. A big plus if you have children or four legged friends traveling with you, the hotel has a private park behind the hotel. A big item for me, the room cool/heating system was whisper quite, something I have never had in any hotel.

"Good Choice"

4
17/10/2015

We found our interaction with Best Western PLUS High Country Inn, Ogden, UT, to be efficient and comfortable. It left us wanting to stay longer to take advantage of the amenities and the sights of the area.

"Excellent"

5
17/10/2015

I would highly recommend this Inn. We arrived in Ogden after being on the road for over a week. We found the staff very friendly and extremely helpful. The room and our bed was perfectly comfortable. And it was in a perfect location for us. We are looking forward to staying there again on our next trip south.

"Best Western plus"

4
14/10/2015

We were greeted warmly by Rachel at the front desk. She was very helpful in checking us in. We were given a upgrade with some coupons for restaurants etc. The rooms were large and very clean. The bathroom had double sinks with shower and tub. They had an expresso machine and lots of other goodies in the lobby. And

"Great Ogden UT Stay"

5
13/10/2015

Had to go to Hunstsville on business. Had heard good things about this facility. Checked the reviews and they were generally favorable. The room was clean, came with refrig and micro and coffee maker, was comfortable and everything worked. Staff was very friendly.

"very nice hotel with great dog park and resturant"

5
12/10/2015

very clean rooms pet friendly has a very nice dog park in rear with a waterfall and koy fish pond nice resturant on the property which has great food and large portions. mountains views the best best western we stayed at traveling from florida to portland or . A+++

"Conveniently located near the Interstate"

5
05/10/2015

This motel is pretty close to I-84/I-15, with several gas stations and places to eat nearby. It is always clean and well maintained, and reasonably quiet. There's no elevator, though. Free coffee in the morning, too.

"Comfortable Hotel"

4
03/10/2015

We arrived about 8:00 p.m., and the first thing we heard was a train going by. Luckily, that was the only one. They were working on the parking lot, so there was limited parking space and there was caution tape everywhere so it was confusing to figure out where you were supposed to go with your car. Also they were putting in an elevator right outside our room so a bit noisy in the morning. Room was clean. There was internet, and in room coffee.

"excellent stary"

4
02/10/2015

What made this visit special was the lady at the desk when we arrived. She was friendly and had a lot of information for us. She gave us tips on what restaurants and attractions in the area, trips we might want to take. Room was clean and beds were comfortable.

"Not Great!"

1
01/10/2015

If you are here on business don't stay! From the greeting with a sullen front desk clerk, to the noisy construction to no water in the morning and then getting water but them not knowing to flip the switch on the hot water heater so you don't have time to shower, pick one. Horrible outdated accommodations, don't stay here, there is NO PLUS HERE!!!

"Friendy Service at check in"

5
29/09/2015

The woman at the check in desk was very friendly and welcoming. She told us about the park behine the hotel and the good resturant across the parking lot. We ate there twice and really enjoyed out stay.