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Best Western Plus Hotel North Canton Inn & Suites, North Canton

4.5/5  - basé sur 465 notations.
6889 Sunset Strip Avenue NW, 44720-7089, North Canton, United States - See map

This cozy and picturesque Canton, Ohio hotel offers a convenient location to the Pro Football Hall of Fame, Akron Canton Airport and Stark State University. Whether you are looking to relax, do some work or see the sights, you can do it all while staying at this Canton, OH hotel. Located just a short drive away from many popular attractions - including Belden Village Mall, McKinley Museum & Monument, Classic Car Museum, First Ladies Museum and Stark County Fairgrounds - you'll never run out of things to do while staying at this Akron Canton Airport hotel. Enjoy fresh air and warm sunshine on the greens of one of 39 golf courses located within 20 miles of this Canton, OH hotel, Others stay at this Ohio Best Western during the area's popular events, including the PGA World Series of Golf, Yankee Peddler Festival, All America Soap Box® Derby, sports meets & tournaments. Those traveling on business have just a short commute to Canton's corporate locations and local businesses, including Timken Research Company, Diebold Incorporated and Aultman Hospital. Those looking to visit the area's students and faculty will have just a short commute from Walsh University, Malone College & Stark State University from this Canton, OH hotel. The Akron Canton Airport is just 1. 5 miles away from this Ohio hotel. The luxurious, clean rooms at this Ohio Best Western offer free high-speed internet access, cable satellite television with free HBO®, single serve coffee maker, a microwave, a refrigerator & more. Wake up feeling refreshed to a complimentary full breakfast at this Canton, OH hotel. Unwind or play at this Canton, OH hotel's sparkling indoor pool and hot tub. While staying at this Canton hotel, guests can also enjoy an exercise facility, free parking, guest laundry, a business center and complimentary airport shuttle. For a great stay with phenomenal service at a welcoming hotel in Canton, Ohio, reserve a stay at Best Western Plus North Canton Inn & Suites!

Best Western Plus

Hotel North Canton Inn & Suites

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 465 guest reviews
NOTE ISSUED
Excellent
270
Very Good
127
Average
31
Poor
18
Terrible
19
REFER TO NOTICE
Business Business
101
Couples Couples
84
Family Family
194
Friends getaway Friends getaway
43
Solo travel Solo travel
32
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Wifes Birthday Trip"

5
27/06/2018

From Check in to Check out we had a wonderful stay. When I went in to checkin Alex took care of me He was a joy from the start. We were early but he called a maid and she said we could go to our room. When my wife came in he even wished her happy birthday right off. He also checked us out the next morning and mentioned her birthday again. Best Stay we had at any Best Western !! Breakfast was very good. Room was excellent.

"Great stay"

5
22/06/2018

Stay here June 17-19, had a great stay. All the staff was very friendly to us through the whole stay. Any time that we had a problem someone was right on it. For example we had a problem where we were locked out of room, first the housekeeping tried and help me and she could not get it so i had to go to the front desk and they had to reset the key and she went with to make sure that it worked. Other that it was a great stay.

"Great stay"

5
20/06/2018

We stayed over night with an early flight out the next morning ,,,The staff went so the extra mile for us,,,even a TO GO BOX for breakfast before 6:00 AM! Both drivers were really accommodating ,,,and a super good price !!

"Pleasant stay"

5
20/05/2018

I booked this hotel for a "girls night" with my adults daughters. The first room had obviously been smoked in; we were given a second room immediately. Staff was very pleasant. The only fault I could find was that the temperature control unit was rather loud when the a/c cycled on. It was a nice room and a good location.

"Pleasantly surprised by this Best Western Plus"

5
14/05/2018

Lovely hotel, spacious room/ Comfy bed and pillow choices. Air conditioner quiet. Clean white soft towels. We slept in and didn't partake in the free breakfast that was offered. Hapy with the Kuerig coffeemake in our room. Overall a really nice facility.

"Great bargain "

5
13/05/2018

Good location for access to Canton and Cleveland. Stayed on a visit to Hall of Fames. Nice room, clean, well taken care of. Desk staff was helpful and friendly. Great bargain. Was $70 a night. Would definitely recommend this hotel.

"Wonderful graduation weekend experience!"

5
02/05/2018

I booked three different rooms for family attending a Walsh graduation. The location was very convenient, the kids were able to play in the pool to unwind. There was fresh fruit and delicious water available in the lobby all of the time. The breakfast was good, unfortunately the coffee machine was broken. We just went to McDonalds next door to get some. The staff at this hotel is always helpful and friendly! By the staff, I mean ALL staff - not just the front office. The ladies in the dining area, the cleaning staff, everyone! Thanks for the hospitality the last four years. If we are ever back in the area, we will return!

"Nice, but..."

4
25/04/2018

We've stayed here in the past. Excellent staff and stay...even when we broke down and had to keep extending our stay. This time, front desk/check-in was below average. The young man was not pleasant and rather snarky. We were not asked if we were rewards members, although it should have been already in the system. No upgrade on our room either. The first room we were given was not ready for guests, this was corrected quickly. But, the second room was not ready either. It was lacking the bed runners, missing a decorative pillow, no phone in the room....the runners and missing pillow matter because of the possibility of being charged for theft. The phone missing is an issue if an emergency would arise. Nothing like our previous stay. Everything else was fine. 2 beds, both comfy with nice linens. TV was a decent size with a good line up. Fridge/microwave. Bathroom was a decent size with a good amount of towels. Need to know: Elevator Fair amount of truck/trailer parking Guest laundry A lot of food options nearby Good Wi-Fi We will always stay here on our business trips, it's a very nice location. We just noticed the difference in guest service this time.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Thank you for taking the time to review your most recent stay at our property. It was truly a pleasure to be of service to you during your stay. Your feedback is very important to us and we would like to apologize that your stay was less than pleasant, and the service you received lacked previous standards. We appreciate your loyalty and look forward to you future visits and delivering you with the level of service you deserve.

"Perfect for a quick overnighter"

5
19/04/2018

Picked the BW for the great rate to attend a conference at another nearby hotel. Arrived around 9:00 pm. Well-lit exterior, friendly and fast check in. Room was clean and comfortable. Great overall value.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Thank you for taking the time to review your most recent stay at our property. It was truly a pleasure to be of service to you during your short but sweet stay. We look forward to being of service to you should you need any lodging needs in the future.

"Clean, friendly, comfortable"

5
12/04/2018

We stayed for one night for a soccer tournament. Hotel was reasonably quiet on a Friday night, and the staff was very friendly. Clean, comfortable room, nice experience. Breakfast had nice choices. My daughter loved the hot tub after a tough soccer game.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Thank you for taking the time to review your most recent stay at our property. It was truly a pleasure to be of service to you during your stay. We truly value your feedback and business. We look forward to your next stay should you be in the area.

"Partner Solutions Informatics Forum"

1
11/04/2018

Clean rooms and friendly staff. Excellent service. A little hard to get to the hotel because of the nature of the main road right outside. Very close to shopping mall and many other stores and restaurants. Overall a great experience.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Thank you for taking the time to review your most recent stay at our property. It was truly a pleasure to be of service to you during your stay. We truly value your feedback and business. We look forward to your next stay should you be in the area.

"Super hotel!"

5
10/04/2018

We had a great stay here. Room was clean, quiet, beds we're comfortable, pool and hot tub we're great and the breakfast was awesome! Every single person who worked there that we had contact with was very nice. I don't usually pay much attention to that, but we all noticed it here. The lady running the breakfast took great pride in making things extra nice. The lady we checked in was friendly and helpful. Great hotel - especially for the price!

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Thank you for taking the time to review your most recent stay at our property. It was truly a pleasure to be of service to you during your stay. We truly value your feedback and business. We look forward to your next stay should you be in the area.

"Beginning of retirement trip"

5
07/04/2018

As wife & I recently retired, North Canton BW was our first stop. This hotel was very clean, staff very pleasant, breakfast was very nice and location was great with our plans to continue on to West Virginia & North Carolina.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Thank you for taking the time to review your most recent stay at our property. It was truly a pleasure to be of service to you during your stay. We Truly value your feedback and business. Safe travels and we look forward to your next stay should you be in the area.

"Flights out of CAK Airport"

5
04/04/2018

My friend and I booked only one night as we had a very early flight out of CAK airport. Our room was very clean, very comfortable bed and pillows. This Best Western offers free shuttle to the airport and you leave your vehicle at the hotel, FREE. When we returned 5 days later we just called the hotel and they sent the shuttle to pick us up and take us back to the hotel. I will continue to use this Best Western whenever I have a flight out of the airport.

"Good location, decent hotel"

4
16/02/2018

Stayed one night with my wife and daughter. The location of the hotel is excellent. Right near pretty much every restaurant and store you would ever want to visit. Check in was easy and the front desk employees very excellent. Very friendly and nice. The room had 2 queen beds. The beds were hard as a rock. You might get more give in a slab of cement than these beds. Not sure why they have to make the beds so hard. The rest of the room was fine. The hotel has a pool and breakfast area. There isn't a lobby to this hotel so it feels a little tight when you walk in. The breakfast was very good with yogurt, juices; etc. and two hot items. It's a good hotel to choose if you need a night or two.

"Dirty room and pool"

1
28/01/2018

Where to begin! We decided to stay here because priceline listed as a last minute deal, but we booked directly through the hotel website. Upon checking in at roughly 6pm the lady Yolanda at the front desk was nice and checked us in promptly. Walking back to our room (at the back of the hotel because we got a suite) the hall way smelled of musty pool water and dirty feet. We got to our room changed and went to enjoy the pool, our reason for staying. There were dirty bandaids and hair all over the pool area and no towels. I let Yolanda know and she told me they were washing more and they'd be out shortly. My guess is they were understaffed. We ended up having to leave the pool because there was so much chlorine it flared up my daughters asthma and she needed her inhaler. We decided to watch a movie in the bed but the bed had hair and what I'm guessing was eyelashes all over the sheets. The walls were filthy as shown in the pictures, and we even found a pill! Not sure what kind it was but either way the room was not cleaned. We went back to the front desk and she apologized and switched our room and said she'd let house keeping know. The room we where moved to was atleast clean. In the morning we went down for breakfast and my son was excited for waffles because that's his favorite part about staying at hotels besides the swimming. There was no waffle maker out but a nice guest let us know, as he was finishing his, the food attendant has to make them in the back. When I asked her she told me she's not making waffles she's too busy. My son was crushed :( so my husband asked her about them and she told him no I'm too busy I'm not doin waffles. He asked her to do her job and she got rude with him. So he went to the front desk and asked and the lady (didn't catch her name) came out and asked her to make them. You could hear her in the back room throwing a fit and she eventually came out and called my husband an a**hole! Aside from the front desk staff this was one of the absolute worst places we have stayed!!! And we travel/ stay roughly 2 twice a month on weekends so we have a lot of experience.

Monica C, other at Best Western Plus North Canton Inn & Suites, responded to this review
Hello Rebekah R, Please accept our most sincere apologies regarding your most recent stay at our Best Western. We truly are sorry for the service you received at our establishment. We hope that you will give us the opportunity to serve you in the future. Please feel free to contact me directly should you wish to discuss your issues on a personal level. . We look forward to your return,

"Decent stay"

5
10/01/2018

The hotel was very clean, staff was extremely friendly. I can't say that the bed was overly comfortable I had trouble sleeping but the rest of my family did not. Rooms could have used an update but all in all it was a pleasant stay. The view was very pretty.

"awesome terrific"

5
30/12/2017

The employees literally bent over backwards to help me and other guests in every way they could. They were friendly, courteous, kind and overall on a rating of one to ten I would give them at least a 25.

"Used to be good"

3
27/12/2017

pillows were either too large, or too small not supplying any support, the bed was way too firm, was like sleeping on a board, was sore in an hour of laying on it, rolling over did no good, just made us sore all over, and the heater cycling every 15 min made sure we wouldn't get a good nights sleep. could not turn fan on continuously for sound. called front desk, phone didn't work, had to call on cell phone for tv question, they never called back. Found out on checkout my phone was locked so I couldn't use it (why $50.00 hold on c.c.?) It's a shame, we stayed there couple of years ago, had a good bed, good heater, enjoyed our nights there. Seemed to go downhill from then...

"Nice Hotel"

4
18/12/2017

Situated just off the freeway near the Pro Football Hall of Fame Museum. Close to shopping, gas and food. Offers a hot breakfast with eggs, sausage, hot/cold cereals and beverages. Well appointed hotel with interior hallways and secured entrances. Try the King Executive for more room.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Thank you for taking the time to review your most recent stay with us. It was truly a pleasure to be of service to you during your stay. We appreciate your business and value your feedback. We look forward to being of service to you should you need any lodging needs in the area in the future.

"Best Western Plus - A Step Up in Quality"

4
17/12/2017

I chose this location after having stayed in a Best Western Prime hotel on an overseas trip last year. The hotel had the amenities we wanted and check-in & check-out were both smooth. The breakfast was decent and the staff working in the breakfast area was very pleasant and helpful! Our room wasn't serviced 1 day and after speaking with the head housekeeper to determine what the issue may have been, she resolved to correct it and we had no other issues. The hotel location is a little tricky to get into coming from the west on the main road - there's a sign posted advising traffic for the hotel's street to turn a block early, as there's no way to turn left from the main road at the hotel street. Overall, I'd stay at this location again! I grew up in the area and was visiting home on vacation and to see relatives in the area.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Thank you for taking the time to review your most recent stay with us. It was truly a pleasure to be of service to you during your stay. We appreciate your continued business and value your feedback. We look forward to being of service to you should you need any lodging needs in the area in the future.

"Great staff"

5
14/12/2017

The location makes it convenient but the staff keeps me coming back. Everyone is pleasant, the rooms and hotel are clean and present well. The price is really affordable and it's close to everything. You can't make a left turn onto the street but I don't mind making the u-turn s block or 2 down.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Thank you for taking the time to review your most recent stay with us. It was truly a pleasure to be of service to you during your stay. We appreciate your continued business and value your feedback. We look forward to being of service to you should you need any lodging needs in the area in the future.

"Air quality"

1
10/12/2017

Spent the evening of December 10th in North Canton Ohio Best Western Plus room 214. Woke up in the middle of the night could hardly breathe. Poor air circulation no air circulation didn't know I needed to carry a humidifier with me

BestWesternHotels, Corporate at Best Western Plus North Canton Inn & Suites, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Love Best Western!"

5
09/12/2017

Nice size room, helpful friendly staff. internet access. we used the business center to print boarding basses and business doucments. the printer was out of ink and the hotel staff went to the store to buy more ink so that we could print our documents. very helpful! convenient to the airport and restaurants, and shopping.

"check your beds"

2
08/12/2017

This hotel had bed bugs and the hotel staff showed absolutely no sympathy towards guest. Other than that it was an OK stay for a short period of time. Breakfast could have been better but theirs a McDonalds and other restaurants right along the strip.

BestWesternHotels, Corporate at Best Western Plus North Canton Inn & Suites, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

"Friendly & Amazing crew"

5
06/12/2017

The whole crew was amazing. I never felt such a homely feel at any of the Hotels I stayed in US. Nice little town with such down to earth and amazing caring people right from receptionist who checked us in and the other person who checked us out (I forgot her name - But anyone can recognize with her nice different hairstyle.) she went out of the way. The other person who took care of breakfast counter , she was really lovely, even during breakfast closure time, and treated us nice when she asked what else we need for breakfast (not like the ones in other hotels where they will be keen to close the breakfast)

"Excellant Hotel"

5
06/12/2017

Hotel is clean and well kept, friendly staff, good breakfast. Walking distance from McDonald's and Cracker Barrel if needed. This is our hotel of choice when we are in Canton on Business and Personal visits.

"Bed Bugs Beware!!!!!"

1
04/12/2017

This hotel was infested with Bed Bugs in every room! My son woke up and rolled over and a big crawled out from under him and their was spots of blood!!!! Their was so many in the hotel they were even all the walls in the stairwell!!!!! They did not feel bad either.

Danté S, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
We policies and procedures in place to handle and address such concerns, and our staff is fully trained. We would like to discuss this further offline when you're available.

"Room was average, atmosphere not great"

3
04/12/2017

The hotel was fine, but the people that stayed there were questionable. We couldn't walk through the hallway due to the obviously drunk adults sitting and standing along the walls. The staff did nothing to control this behavior into the night.

"Nice stay"

4
26/11/2017

Nice room with helpful staff. HAD a little problem with 1st room. Too close to pool. Was fixed immediately. Did not eat breakfast but it looked very good with lots of offerings and good coffee. Would stay again.

"Very helpful staff"

5
25/11/2017

Awesome stay, staff was helpful! I was printing my boarding pass and had some problems, the attendant was so helpful and nice! I left very early in the morning and they had a grab and go brown bag ready! Thank you so much for the great stay!!

"Good hotel near Akron airport"

5
14/11/2017

This hotel was perfectly located near Akron Canton Airport. The shuttle was efficient and I got there fast. The hotel was clean and looked new. I would recommend this hotel to business travelers, families, and people just wanting to get to the airport for an early flight.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello C7091GDmatt, Thank you for taking the time to review your most recent stay at our property. though your stay was sort I'm glad it was sweet. We truly appreciate your business and positive feedback. We look forward to your next stay rather you need a night away or an early ride to the airport.

"Very nice stay"

5
01/11/2017

I have to say my stay was very pleasant. I felt like I was in a luxury hotel. The room was clean. The pillows and bed were plush. Lots of outlets. The room afforded me a very quiet night's sleep. The breakfast bar had lots to choose from. I look for oatmeal with cinnamon and fresh fruit and good coffee. I would stay here again. The staff was helpful and accommodating.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello Susan M, Thank you for taking the time to review your most recent stay at our property. It was truly a pleasure being of service to you during your stay. We are always looking for way to offer new and exciting thing to our breakfast layout and are pleased that you were able to enjoy it. We look forward to your next visit next time your in the area. Thank you for you business and positive feed back.

"Best stay I have ever experienced!"

5
30/10/2017

The staff treated me like I was royalty! Best staff and stay I've ever had and I stay at alot of hotels! Wish I had a reason to stay there again! The front desk packed me a snack bag since u left at 5:30am and when I returned, the breakfast staff kept breakfast open till I returned at 9:40am. Loved the hot meal and all the toppings for the oatmeal. Thanks for being so kind!

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello brina0202, Thank you for taking the time to review your most recent stay at our property. It was truly a pleasure to be of service to you during your stay. Its important that all our guest receive outstanding service and we are so delighted that you experience that during your stay. Should you ever be in the area again we look forward to providing you with that same level of service. Thank you for your business and your kind words.

"Great Place"

5
25/10/2017

We found the staff extremely helpful here and the breakfast was among the best hotel breakfasts ever. I highly recommend this place.When I requested a room change, the clerk was very quick to respond and make a change.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello jolynnr886, Thank you for taking the time to review your most recent stay at our property. It was truly a pleasure to be of service to you during your stay. We appreciate your business and look forward to your return visit should you be in the area again.

"Taken for a Ride"

5
19/10/2017

I chose this BW because it offered a shuttle to the Pro Football Hall of Fame. Thomas our driver was pleasant and carried on an enjoyable conversation as he drove us to and back from the Hall. Our room was upgraded and the cost was reduced. Can't beat that! Thanks Thomas! Our room was spacious and the bed was comfortable. The ventilation system was quiet and certainly didn't keep us from getting a good night's sleep. We thoroughly enjoyed our stay. Also, we found a great restaurant called Rockne's just up the street. Food and drinks were wonderful after 7 hour tour of the Pro Football Hall of Fame.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello Loren S, Thank you for taking the time to review your most recent stay at our property. It was truly a pleasure to be of service to you during your stay. We are so delighted to hear that you enjoyed your stay. We look forward to your next visit should you be in the area again.

"Excellent place to stay."

5
13/10/2017

Hotel and its employees are terrific. Rooms are clean and well cared for. Staff is friendly, professional and helpful. Shopping and dinning close by. Major highways are close by and easily accessible, however a pay attention to the round about way they get you to them. When coming back except off the high way use the Home Depot access road.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello pastorw2017 Thank you for taking the time to review your most recent stay at our property it was truly a pleasure to be of service to you. We are happy to hear that overall you had a good stay and received professional friendly service from our staff. We look forward to the next time your in the area for any of your lodging needs.

"One of the BEST we have stayed in!"

5
10/10/2017

We thoroughly enjoyed our stay here. Everything was clean, service was great and the breakfast was excellent with many fresh choices. The fruit bowl had massive blueberries and peaches & more....we were quite pleased with everything. This hotel was much better than all of the others we stayed at during our long road trip! Plus, this was located right off of the highway which we liked, too.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello Norma J, Thank you for taking the time to review your most recent stay at our property it was truly a pleasure to be of service to you. We are happy to hear that overall you had a good stay and received professional friendly service from our staff. We look forward to the next time your in the area for any of your lodging needs.

"Excellent Place To Stay"

5
09/10/2017

Great place to stay. Rooms were very clean and breakfast was wonderful. I have stayed here before and will again. The staff was also very nice and helpful. If you are looking for a great place to stay this is the one.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello G6712MSjackh, Thank you for taking the time to review your most recent stay at our property it was truly a pleasure to be of service to you. We are happy to hear that overall you had a good stay and received professional friendly service from our staff. We look forward to the next time your in the area for any of your lodging needs.

"A little luxury for a small price"

5
07/10/2017

My kids were out of school for 4 days, and we just wanted to get away for a few days. We decided to stay at a hotel and just let them swim, eat pizza, enjoy the hot tub etc... The problem was we didn't have a lot of money to spend on leisurely things. Well, when I googled hotels and suites near me, BW had the best price. I called them, and they actually honored the online price! I was a little leary because I am thinking this is all to good to be true. Well, I wasn't disappointed, but I was very impressed. This place is clean, quiet, comfortable, and the staff are friendly and hospitable. They were even willing to upgrade us at no additional price to accommodate our needs. The pool and hot tub area are very clean and well taken care of. Staff are constantly cleaning. The breakfast was very tasty with a good variety of options to choose from. We enjoyed our 3 day get away with a little bit of luxury for a small price.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Greetings 33paulettet, Thank you for taking the time to write such a beautiful review of your families most recent stay. It was truly our pleasure to be of service to you and your family. It is extremely important to us to provide the best quality of service to our guest for an affordable price. We are so glad that you were able to enjoy that level of service in every aspect of your stay. We look forward to you and your families next stay and providing that same level of service on your next stay.

"Great Place"

5
14/09/2017

The friendly staff was just the beginning. The condition of the hotel was excellent. Very nice pool and hot tub, good breakfast and super clean. A wonderful surprise was the free shuttle anywhere within 5 mi of the hotel. We were there to go to the Football Hall of Fame. By using the shuttle we saved the $10 parking fee. When we called to be picked up it arrived in a very timely fashion. The entire staff was friendly and helpful. We would stay here again for sure.

"Great Hotel"

4
14/09/2017

The hotel in Canton is close to many restaurants and the interstate. The hotel is only two floors which I liked. It was clean and well maintained. Staff was great. I would definitely stay here again. It has an indoor pool and hot tub. The best part is the daily rates are affordable.

"Late night"

4
07/09/2017

Hotel is getting a little dated and needs some updates (Carpet was worn in a few places - especially in the hallway). The staff was quite friendly and professional. Breakfast was excellent and the bed was quite comfortable. Overall a good experience.

"Great Visit"

5
06/09/2017

Last year my Husband and myself stayed at this Hotel and did not have a good experience there.The Manger Monica replied to my post and told me if we were ever in the area again to please give them another chance. We decided to stay there again and contacted Monica and made reservations.I have to say our visit at this Hotel was excellent this time. we came with our Grandkids this time and they loved the pool which was clean and very nice.The front desk was great very friendly.When we left for the day Housekeeping came in and our room looked great when we came back in the evenings!The breakfast buffet had a lot of different things to choose from. The staff that worked in the breakfast area always greeted us and was very nice to our grandchildren.I have to give a shout out to Michelle we looked forward to seeing her in the mornings.When we would walk in she would always say hi and ask if we needed any thing.When we asked her for waffles she would make them for us right away. She definitely made our visit there great. We will most definitely be staying at the Best Western plus North Canton again. I am so glad we give it another chance.Thank you Monica!

"not the best neighborhood?"

3
05/09/2017

police called due to disruptive visitor and we were iformed we would need to use pass key at front entrance if we went out to car, somewhat of an oder in room like BO, be prepared for $50 retainer until they inspect your room upon check out, sort of a rowdy group of folks at breakfast (loud and vulgar), not family oriented

"Stressful - unless you have screaming children"

2
05/09/2017

Room clean, staff nice. Very loud, hectic lobby and breakfast area. Breakfast was awful, not enough room, not enough food. No waffles, no explanation. Couldn't wait to get out of there. Needs a complete revamp in terms of lobby and breakfast area, at the absolute minimum.

"Awesome place to stay."

5
05/09/2017

We look forward to staying here again. The staff were awesome . The breakfast host was amazing. She was so good even when the kids were very messy! We love the quality, value and service we get with Best Western hotels.

"Another Great Stay at this Hotel"

5
28/08/2017

This is the third time I have stayed at this hotel. It is in a convenient location and I am never disappointed in the quality of the rooms and the professionalism of the staff. I look forward to my next stay in 2018.

"great stay"

4
28/08/2017

Hotel called me early on day of arrival to see if I needed anything special for my stay. Hotel desk was very friendly. There was a full breakfast. The room was reasonably quiet being very close to the highway.

"Close to everything"

5
26/08/2017

This is a very clean and nice hotel. It is close to everything we needed. My husband is here for work so I stayed here to see him. Pool is clean rooms are a nice size. McDonald's and cracker barrel both are walking distance.

"Honest Review of Best Western North Canton"

2
21/08/2017

I booked the whirlpool suite. Apparently there is only one suite. We stayed in room 202. It is more expensive than the others. I thought I would be able to soak my tired bones since I don't have one at home. What they don't tell you is that this room is right over the pool. When you walk in, you are greeted with a chlorine smell and all the screaming from the pool area. Until 11 at night when the pool closes. Then, we were woke up at 7:00 from the screaming and splashing when the pool opens. Not the people that are using the pool's fault at all. Definitely did not enjoy this room and we paid extra to be kept up all night. Upon check out when asked how the room was, I spoke up. The front desk changed the subject like they didn't ask how my room was. Definitely didn't get the "Plus" here.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello F8078DZkimo, I'm truly sorry to hear about your inconvenience you experienced while you were our guest. It truly is our intention to provide our guest with outstanding service and I apologize that you were not offered that experience. We unfortunately do have a couple rooms that do over look our pool and hot tub, however we do offer others that do not. We would like the opportunity to offer a great quality stay in the near future in one of our executive king suites. Thank you for taking the time to review your stay we truly value your feedback and appreciate your business. Thank You, Rayneisha

"BEST WESTERN CANTON"

4
07/08/2017

Very good service & rooms with very helpful staff located just off of Interstate I-77. They offer a good breakfast selection, morning newspapers and bend over backwards to serve their clients. Convenient close access to I-77 and downtown Canton or Akron for business or pleasure

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello 73edmundh, Thank you for taking the time to review your most recent stay at our property. It was truly our pleasure to be of service to you. We truly value your feedback and appreciate your business. We look forward to your next visit next time your in the area.

"What a Great Staff"

5
03/08/2017

The front desk staff was so accommodating making sure we didn't have far to walk to our room. The breakfast staff was Amazing. She was attentive and sweet. She did a great job with all the food keeping things clean, full and hot. She obviously takes a great deal of pride in her job and it showed.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Greetings A9002RLstephenp, Thank you for taking the time to review your most recent stay at our property. It was truly our pleasure to be of service to you. We truly value your feedback and appreciate your business. We look forward to your next visit next time your in the area.

"BED BUGS"

1
02/08/2017

My room was infested with bed bugs. I would not recommend this property to anyone!!! Property appeared to be nice but what was inside the room was not. There was a spot for a microwave but there wasn't one in the spot. We travel for work and we use microwaves to prepare our food in the evening to save money. Again BED BUGS galore.

BestWesternHotels, Corporate at Best Western Plus North Canton Inn & Suites, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"wonderful hotel and staff"

5
31/07/2017

I was very impressed with this hotel, its staff and its amenities. After leaving best western, I stayed at Niagara falls embassy suites. Best western was BY FAR, the better hotel in every aspect. I would recommend best western to anyone and would definitely stay there again. Thank you for a wonderful stay.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello sweetsue024, Thank you for taking the time to review your most recent stay at our property. It was truly our pleasure to be of service to you. We truly value your feedback and appreciate your business. We also appreciate your recommendations to our property. We look forward to your next visit next time your in the area.

"One of the Better breakfasts in a value hotel"

4
29/07/2017

Loved the breakfast. Lots of great touches. Whipped cream and choc. chips for waffles, 2 different eggs, sausage gravy and biscuits and my favorite, oatmeal with all the toppings. Fresh fruit was perfectly ripe too. Room was standard, larger fridge. Loved the drinking water spout in bathroom. Wished they had another set of washers and dryers though. Needed to do a load and the one set was always filled.

"No room service"

2
28/07/2017

Our room was not cleaned in our absence. We met the cleaning crew in the hall and they specifically asked if we wanted our room serviced . We told them yes and to change the beds. When we came back for the night, the beds were not made or changed, trash not removed and wet towels still on the floor. I called the front desk and he brought up clean towels and did offer to have housekeeping clean our room but it was late. He did say he told management about our situation and he said it was an "ongoing issue". Really!!!!!

BestWesternHotels, Corporate at Best Western Plus North Canton Inn & Suites, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Great place to stay!"

5
25/07/2017

The staff was great, friendly and always ready to help. The hotel is a great value (especially if you book directly and becoming a rewards member get an extra discount). The location was great as it was extremely easy to get to shops, malls, and Hall of Fame. the breakfast had a variety of food to choose from.

"Wheelchair accessible Amish country and Ohio Erie Canal"

5
24/07/2017

We stayed at best Western plus for a family reunion. Nearby is Beautiful Amish country, wheelchair accessible Ohio Erie canal towpath and it's a short drive to fabulous Cleveland museums. Canton also has many cool museums. Wonderful place to visit! A lot of wheelchair accessible things to do.

"Executive queen suite"

5
24/07/2017

We were upgraded to an executive king suite which was very spacious. Personnel, Tamara, Monica, Janelle and Whitney, made sure we were well taken care of. Complimentary shuttle service is offered within five miles of hotel.

"Overnight for NFL Football Hall of Fame"

5
23/07/2017

We were very pleased with this property. The King Suite was a large room with pull-out couch and desk/deskchair- very comfortable room for sitting and sleeping for the three of us. Staff was very friendly and helpful. Located near many restaurants and shopping also and a few miles from NFL Hall of Fame, easy to get to.

"Disappointed in the cleanliness and freshness of this hotel"

3
18/07/2017

We chose a King Suite room, because we had a child with us and the King Suite offered a sofa bed. Be advised, this sofa bed was twin size and would not have worked if we had more than one chlid with us! The room was run down looking and had a moldy smell. We were disappointed in the cleanliness. The pool was also very cloudy and dirty looking. Our first floor room was right on the walkway so anyone could see inside if we opened the drapes.

"Comfortable, convenient with great breakfast"

5
15/07/2017

We chose Best Western because they offer queen size beds, which is best for when the kids must sleep together. The room was comfortable and quiet (we did keep the fan running). The breakfasts were the best of our trip - hot and constantly stocked by very friendly and accommodating staff. The hotel was located in a good area with lots of restaurant and shopping choices.

"SPECIAL WEEKEND FOR HALL OF FAME"

1
14/07/2017

It is 1 30 am and the complaint against the people above us has gone nowhere. Do not stay on first floor rm 123. The noise has been going on since the people moved in. Janelle said they needed 3 complaints and only had 2. At our second call at midnight she said she would ask them to leave. Now the noise is louder than ever. Is no one else on this side of the hoteLargest? We cancelled the shuttle we requested knowing we won'the be getting any sleep. Am very disappointed with this hotel. Will be taking this complaint to management in morning.

SpringHill Suit... M, Chief Operating Officer at Best Western Plus North Canton Inn & Suites, responded to this review
Hello Mark M, Please accept our most sincere apologies for the noise issues you experienced at our hotel. Moreover I apologize for any miscommunication on our part it is absolutely our policy to handle any issue immediately. I am sorry if this was not corrected for you in a timely fashion. However I assure you that we are working to ensure that this does not happen in the future. Please feel free to contact me directly so that we might have the opportunity to restore your faith in our service. Thank you, Monica C

"Excellent Customer Service"

5
13/07/2017

The staff are very polite and always helpful. It is funny how one gets used to just regular customer service but when you experience the politeness level here it stands out. From the front desk to the room service staff in the halls we noticed a difference. The room service supervisor even knocked on our door to check if all was well. The room have a free Keurig and the fridge had a separate top freezer. This hotel does not have an EV charging station but there "sister hotel" five minutes away does. There is a shuttle that you can request and the staff will help facilitate the use of the EV charging station. At most the wait for the shuttle will be 15 minutes and you can request to have one at a particular time. We didn't use this but nice to know. Our Volt just switched to gas since it was not worth the extra effort in this case.

"good modestly-priced hotel"

5
10/07/2017

The Best Western Plus North Canton is staffed throughout by pleasant, professional, helpful people. We got excellent recommendations for restaurants from the desk staff. The room was pleasant, spacious, and clean. For the money, it's a good place to stay, and I would certainly do so again.

"Very Nice"

5
08/07/2017

Room on 3rd floor was clean, fresh smelling and quiet. Breakfast was hot, plentiful and fresh. Housekeeping was very friendly and always offering linen daily. Issue with muddy boots dragging in clumps by construction workers staying there. And when I brought to Housekeeping attention, public areas were very nice. Front desk very nice. I made reservations for a wedding in October. This is our place for visiting family.

"Peaceful"

5
05/07/2017

After a full day of travel with children our stay was truly relaxing, comfortable and refreshing. The breakfast staff made us feel special and the front desk staff were happy and helpful. Overall just a pleasure.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Greetings S6595WUjamesb, Thank you for taking the time to review your most recent stay at our property. We truly appreciate your business and value your feedback. It was truly our pleasure to be of service to you and your family. We look forward to having you and your family as our guest again. See you Soon!

"Very Impressed"

5
27/06/2017

This is quite possibly one of the cleanest and best maintained hotels I have ever stayed in. The staff was extremely accommodating and friendly. The breakfast was higher quality than I am used to and the area was always well stocked and clean.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello Frutres, Thank you for taking the time to review your most recent stay at our property. We truly appreciate your business and value your feedback. We are pleased that you found your stay enjoyable and look forward to your next visit. Until next time...

"Horrid. "

1
25/06/2017

Rundown of why this place sucks: When I first checked in, the receptionist was rude. I stood there for 10 minutes while she answered phone calls. Somehow we got put into a handicap king room so I asked her how much it would cost to upgrade to the king whirlpool room - which she just told someone on the phone was THE very last room available that night and they turned it down - and she tells me they're all booked up. I let her know I just heard her tell someone it was available. She then says that she just couldn't upgrade me that I would have to call Expedia whom the room was booked through. The room we were put in had a window that looked out into the indoor pool room. Literally right over the hot tub. The echoes from the kids playing in the pool - that's open until 11pm - drove us out of the room because it was so ridiculously loud. Small parking lot, hard to maneuver - we came back late at night and there was no places open at all. We had to make our own parking spot. The bed was completely wore out. It was a king size and we continually rolled to the center where it was broken down so badly. The shower - since it was a handicap room - had a removable sprayer that you should have been able to adjust the height of. However it was broken so the whole time you were in the shower you had to keep sliding it up every few minutes. Horrible stay, will never be back to this hotel. Ever.

"Exceeded our Expectations!"

5
25/06/2017

We were very happy with our stay at the Best Western. Front Desk Associate, Tamara, was one of the friendliest hotel staff I have encountered in quite a long time. She had a bit of a line for check in, but never let it stress her. She checked everyone in with a smile, even while taking phone calls asking for the 1-800 number and a broken remote, and she happily replaced pool towels as well. We booked our stay through Hotwire, but she never treated us as any less. This was unusual for us, as we are used to being treated as less important when we don't book directly with the hotel. This made the stay much nicer! The rooms were nice and clean, the pool and hot tub were clean and in working order, and the breakfast area was organized and clean. Everyone we encountered was friendly and it was an overall great night stay for our family! Keep up the good work!

"Great location for our visit"

4
23/06/2017

We were there one night for a local college tour. The hotel is located very conveniently to shopping, dining, fuel and the expressway. The price of the room included two queen beds a nice size refrigerator, a microwave and breakfast. This is rare for the price of the room and was a great amenity. The only thing I would say could be improved was the lighting in the room, it was a bit dark. The beds and breakfast were average. Other than that I was very satisfied with our stay!

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello susangH4681MA, Thank you for taking the time to review your most recent stay at our property. It was truly a pleasure to be of service to you. We take great value in our guest feedback and look forward to meeting our guest expectations. We look forward to your next visit when your in the area.

"Best Western N. Canton"

4
22/06/2017

Great hotel. Breakfast, rooms and all services levels were on point. We did struggle with the inroom internet. We had a large group of parents and kids there for a baseball tourney. We all came back and sat in the lobby while the boys swam and the employees didn't miss a beat. Great service!! I recommend this location to anyone. Close to the Hall of Fame as well as any restraint you can imagine.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello 743craigo, Thank you for taking the time to review your most recent stay at our property. It was truly a pleasure to be of service to you and your family. We appreciate the recommendation and hope to see you and your baseball team next year. Please don't hesitate to call our sales director should you need group lodging.

"best one yet"

5
19/06/2017

this has to be one of the best Best Western units that we have stay in front desk people went the extra mile for us would stay at again and highly recommend a must for any one or family. close to all attractions

"Very nice place."

4
16/06/2017

Had an excellent stay. We had two rooms for the weekend. Both were excellent. The staff was great and very helpful. Checking in was difficult. I had to call the hotel from the Lobby to get service. But they were apologetic and the rest of the stay was great.

"Good experiance"

4
16/06/2017

My stay was very enjoyable. the jets in the hot tub left a little something to be desired, but other than that. It was a very good hotel. Clean, good service, nice people, willing to serve any needs you have. (within reason lol) all in all a nice 3 day weekend get away with the wife.

"Short stay"

4
13/06/2017

I was pleasantly surprised how nice the room was best Western was normally a two star hotel in my mind I would add two more stars I like the fact that there was a microwave and a refrigerator in the continental breakfast was a plus I like to thank you best Western plus

"happy"

5
05/06/2017

I was very pleased with this hotel. The staff was nice and helpful and the room was clean and comfortable. I had a room by the pool, which was a little noisy, but not too bad. I will stay here again if I need to make a trip to this area again.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello debrag131, Thank you for taking the time to review your most recent visit with our property. We truly appreciate your business and value your opinion. We look forward to your next visit and the opportunity to offer you outstanding service.

"5/18/2017"

5
01/06/2017

Outstanding service and very clean. Employees were very helpful. The facilities was very clean. The service for letting our automobile stay while we flew to our destination was great. Shuttle service to and from the airport was outstanding. Nice to have someone waiting to take us back to our automobile.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello michaelsk9952HM, It was truly our pleasure to be of service you. We take great pride in offering the most valuable accommodations to our guest. I'm so pleased that you were able to experience these accommodations. We appreciate your business and look forward to your next visit with us.

"Happy with my stay"

4
29/05/2017

Very clean facility. Very comfortable bed. Pool was very nice. Very kind and caring employees. Second time at this hotel and will gladly return again. Decent hot breakfast selection. Had no major issues.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello Eric W, Thank you for taking the time to review your most recent stay at our property. We truly value your opinion and it was truly our pleasure to be of service to you. We look forward to your return visit.

"Great stay!"

5
26/05/2017

Went to NFL Hall of Fame and this hotel was in great location as just a few miles down the road. A shopping area was across the way with lots of restaurants to pick from. Deon was very helpful at desk.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello Debra H, Thank you for taking the time to review your most recent stay at our property. Thank you for mentioning the employee that assisted you while you were here. We truly appreciate your business and look forward to the next time your in the area.

"Friendly Staff Welcomed Us"

5
21/05/2017

After a long day's drive, Stefan's friendly attitude made us feel welcome and right at home in North Canton. We pulled a couple of chairs together to play cribbage in the breakfast room, and his encouragement made us feel at ease. We are always happy with the standards of cleanliness and the level of comfort at the Best Western properties.

"Comfortable"

4
10/05/2017

Spent two nights here. Started out on the wrong foot but eventually was made right. The room's window looked out over the indoor pool area and had a strong smell of chlorine. Called the front desk to get another room and we're told all the other rooms were already assigned to others even though it was only 3:00 in the afternoon and the parking lot was empty. A couple of the cleaning staff were in the room with us and sided with us and they helped to get the front desk clerk to understand the customer is always right. Thanks girls. After that we settled into our new room and was comfy as a bug in a rug. Would stay again. Good job cleaning girls.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello GLC1949, Thank you for taking the time to review your recent stay at our property. We truly appreciate your business and value your feed back. I'm pleased that you were able to eventual get your issued resolved to your satisfaction, however I do apologize that you had to encounter that issue. We truly make it our point to put our guest first. We will be assuring all employees are reminded of that. We look forward to the opportunity to provide you with outstanding service on your next visit.

"Hill's excursion"

5
09/05/2017

Very nice hotel looks like the pics on internet. clean well kept rooms. The whole entire staff is very nice they greet you like old friends. It was a very pleasant stay would recommend this hotel. The breakfast was okay just don't like my sausages in water.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello 631veronicah Thank you for taking the time to review your most recent stay at our property. It was truly a pleasure to have you as our guest. We appreciate your business and look forward to your next visit.

"I would do it again!"

4
02/05/2017

We always try to stay in a Best Western. We had to make a quick trip to meet my sister so my mom could stay a couple weeks with her. North Canton is the half way mark for both of us. HATED HATED HATED that it was the weekend that there was a Lebron James something going on so the prices were about $50.00 dollars more than usual. Other than that everything else was GREAT. Check in was great and went smoothly even though teenagers were out and about every where. The room was very clean and very roomy. I have to say the best thing about the stay was the breakfast. This was the BEST breakfast that we have eaten at a Best Western. Cathy and Ernie made sure that everyone in the breakfast room was well fed, well taken care of and when you left you felt like you had been at your Mommas house. Seriously they were TOP KNOTCH! The breakfast choices were scrambled eggs or fried eggs* sausage links or sausage patties * biscuits and gravy * Oatmeal * French toast * fresh fruit * 3 different cereal * waffles * toast * yogurt * SEE it was a nice breakfast. There was a problem with our three year old wanting to go to the window to see the people swimming in the pool instead of eating. I love the 12 oclock check out. This was a great place to stay. We will do it again!!!!1

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Greetings WayneandBecky B, Thank you for taking the time to review your most recent stay at our property. It was truly a pleasure to be of service to you and your family. We sincerely appreciate your business and value your feedback. We look forward to your next visit at our property. Thank you again for your brand loyalty. Until next time...

"Good Value for Price"

4
02/05/2017

Convenient location near airport and numerous restaurants. Front desk attendant was very professional and helpful. Breakfast was great and staff were friendly. Only complaint was that the in-room microwave didn't work. Overall, experience was very good. Room was clean and comfortable. Would stay there again.

Rayneisha J, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello C4196WCterryh, Thank you for taking the time to review your most recent stay at our property. We truly value your feed back and appreciate your business. It was truly to be of service to you. We look forward to your next visit.

"Just too many slip-ups . . ."

2
17/04/2017

In town for a family funeral, we reserved at this Best Western on the strength of the "Plus" designation and the unusually low price. However, it didn't take long for buyers' remorse to set in. When we arrived, in the wee hours of a Saturday, there were no luggage carts available -- reportedly because the hotel had been overrun by a "dart conference." Our king suite, though spacious and attractive, had very thin walls; so we were kept awake -- at 4 am -- by the TV in the room next door until I called the front desk. At breakfast, my husband encountered several small childen running around in wet bathing suits; and in the fitness room, I discovered puddles of water apparently left by some of the same children. That night, on returning to the hotel, we found that the maid had merely left a pile of linens, sans blanket, and not made up the pull-out sofa for our daughter -- who was joining us. And again, there was after-hours noise from the room next door -- this time because someone was replacing a malfunctioning refrigerator (!!). I would add that, despite the cold weather that first weekend in April, the whole facility was so hot that we had to run the AC. Not expected, and not comfortable. Overall impression: this is a hotel with problems. What looks, on first glance, to be an attractive facility, suitable for both business travelers and vacationers, appears to be poorly managed. And its apparent newfound status as a weekend destination for families without company manners, makes us shudder. We will not be staying here again.

SpringHill Suit... M, Chief Operating Officer at Best Western Plus North Canton Inn & Suites, responded to this review
Hello cadenzas, Please accept our sympathies for your loss. We truly apologize for any inconvenience for the noise issues you experienced during your stay. We absolutely strive to provide a pleasant experience for all of our guest. We are very sorry that we have failed to supply such an experience for you. Please feel free to contact me directly so that we may discuss how we might restore your faith in our service. Thank you,

"Best Ever!"

5
10/04/2017

We were impressed from check in to check out. The staff were personable. The room was comfortable and very clean. The breakfast offered a lot of variety and was delicious. Coffee was available 24 hours and always tasted fresh. The pool was bathtub warm and very clean. The common areas and parking lot were well maintained. I have stayed in 5-star properties that couldn't hold a candle to this Best Western. Bonus: easy access off of I-77.

, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello kkdavisson, Thank you for taking the time to review your most recent stay at our property. It was truly our pleasure to be of service to you. We thank you for you business and look forward to your next visit.

"North Canton stay"

4
05/04/2017

This hotel was pleasant in all respects and it is conveniently located as to variety of restaurants and stores The Strip retail area. The breakfast room faced east and the early morning sunshine was a daily welcome.

, Manager at Best Western Plus North Canton Inn & Suites, responded to this review
Hello Mike J, Thank you for taking the time to review your most recent stay at our property. It was truly our pleasure to be of service to you. We thank you for you business and look forward to your next visit.

"Great travel experience"

5
01/04/2017

We were "passing through" Canton. A friend told me his family were planning to stay there so I made reservations. I wished we were there for longer, it was so nice. The decor was lovely. I enjoyed the Keurig in the room! The bed was VERY comfortable and the staff extremely helpful!

, Manager at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Lanny D, Thank you for taking the time to review your most recent stay at our property. It was truly our pleasure to be of service to you. We thank you for you business and look forward to your next visit.

"Not a good option"

2
28/03/2017

I procured this room for friends who were visiting over the weekend. Check in went fine. The breakfast was spartan. Coffee was nasty. Upon returning to the room later in the evening, it was discovered there was hair on the bed sheets. The desk clerk changed the bed, but it made the whole experience rather unpleasant to think that something like linens that are laundered between guest were not clean. I had heard that this facility was decent and it was an easy drive to my home. I will book another location when I have a need.

Monica C, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello lynnbxter, Please accept our most sincere apology for any inconvenience during your recent stay with us. We understand that it must have been very frustrating to find a hair in your bed. However, I am pleased to know that our team was able to correct this issue for you quickly. In addition, I have spoken to the entire team to ensure a similar incident does not occur in the future. Please feel free to contact me directly should you wish to further discuss this issue. Safe Travels,

"Very average hotel"

3
24/03/2017

Service staff were amazing! The breakfast included more than just the usual continental breakfast. It was hot and there was a large variety. Aside from one miserable staff member during check-in, this is a very average hotel.

"Surprisingly Great Stay"

5
03/11/2016

I recently spent one night at this hotel. I booked a King suite and it was unbelievable nice for the price. I normally stay at a higher end chain. I was very pleasantly surprised by the high end furnishings and bath room products (Bath & Body Works). The complimentary breakfast was nicer than the higher end places I normally stay. The front desk staff and breakfast staff was very pleasant and helpful. I would recommend it to anyone. You won't be sorry. The location was great! It is directly across the street from The Strip shopping center. There is a book store, Starbucks, and many restaurants across the street. The is a gas station and McDonalds right next door. Close to the Akron/Canton airport and the Pro Football Hall of Fame.

"Great stay!"

5
31/10/2016

We were in town for several jobs and ended up being broke down. They were so helpful in pushing off our check out date, it made the situation and frustration of braking down a bit easier! The room was awesome! We had a King suite with a pull out sofa and coffee table. The room was huge and the bathroom was very spacious! Maid service was on top of things and the room was always clean! Good WiFi, parking and TV selection. We never did try breakfast however. My husband enjoyed the fitness center and the business center was helpful too. We would recommend this place and would stay again! Thank you for all your help and the wonderful stay!

"Our time in Ohio"

5
30/10/2016

The hotel has all that we need. Great check-in service Comfortable beds. Nice rooms. Very nice people to meet and greet you every morning for breakfast. Nice pool and hot tube to unwind in at the end of the day. Very fast wifi. Great area for the hotel to be in. We feel safe walking around at night to the stores. We will stay there again for sure!

Monica C, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hi Duling, Thank you for responding to our review. I am happy you enjoyed your stay, and that our property was able to accommodate your needs. I hope to see you in the near future.

"Glad I stayed here"

4
29/10/2016

You can tell a lot about a hotel by the way they handle problems. After a long day of driving it was nice to finally get off the road and walk into the lobby and see cold water and cookies. The person that checked me in was very friendly and efficient. Imagine my surprise then when I went up to my room and found it wide open and all kinds of tools in the bathroom. I went downstairs right away and the employee apologized profusely and got me into another room right away. I later ran into the maintenance man in the hall and he also said he was sorry. All I wanted was a clean comfortable room at the end of the day and they quickly got me one. I also liked that this hotel was close to the freeway but it was quiet. The Hall of Fame is only a couple of exits down the road. The room was large and also very well lit which I appreciated. When I was there they also had quite a bit to offer for breakfast. If you are in the area I think that this is a good place to stay.

Monica C, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Greetings Miboth, I appreciate you responding to our review. We are glad to have had you here with us. I'm also happy that we were able to turn that inconvenience, into a positive experience. We will be introducing new breakfast items, so there will be even more variety. Come back soon , we'll have the cookies warm and ready for you!

"Relaxing room with a cozy environment."

5
19/10/2016

I stayed at the Best Western in North Canton for six nights. It was a memory trip after my Mom's passing. The room was comfortable and spacious. The breakfast was reliably good every day. They gave me a bagged breakfast the last morning because i had an early flight. The pool and hot tub were clean and relaxing. There are lots of restaurants near the hotel and quite a bit of shopping opportunities. It is close to the 77 Freeway and very convenient for my needs.

Monica C, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Ilenegonesurfin, Thank you for responding to our review. I want to apologize for your lost, and express my condolences. I am happy that in this troubling time we were able to fulfill needs. In your spare time, take time to visit the "Petros Lake Park". It provides a great scenic view during our fall season. We are anticipating you arrival!

"North Canton Best Western"

5
06/10/2016

This Best Western location is clean, with good rooms, friendly staff and nice breakfast area It is close to highways and easy to get to and there are several good restaurants nearby. Coffee available and cookies on arrival This location is very well priced for quality of stay

Monica C, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Blake H, I appreciate you responding to our review. I'm enthused to hear that you enjoyed your stay. We enjoyed having you. I recommend visiting "Basil Asian Bistro", the cuisine is very appetizing. Please return soon !

"Terrible customer service"

1
30/09/2016

I've used this BW location several times now, and my last two experiences were pretty terrible. Loss of electricity the one time for a couple of hours, and then the last time, the hotel charged me TWICE during Labor Day weekend, causing my account to be overdrawn while I was on vacation and since it was a holiday weekend, my bank couldn't return the funds until Friday of that week. Additionally, when I got to my room, I noticed a terrible, fishy smell coming from the mini fridge and upon opening it, I realized someone had probably left food in there and it hadn't been cleaned properly. When I told the front desk about it, they assured me that they would send someone to clean it. When I returned to my room after a couple of hours, not only had the bad smell not gone away, but the fridge had been COMPLETELY unplugged, causing the food/drinks that I had put in the fridge to spoil. I complained about all this to the BW Customer care team, they told me someone would get in touch with me after 7 days. No one contacted me and after 8 days, I myself called the hotel and asked to speak to the manager and left my number. Someone finally called me, but I was unable to get to the phone since I was at work. I have called several back several times, but the manager has been unavailable. This is complete lack of consideration and care for a customer. Utterly unsatisfied and most likely will not be booking with them again.

"Great Place to Stay When Visiting Akron Area"

5
30/09/2016

This is the second time we have stayed at this Best Western when we've visited the Akron area. Convenient location to area attractions. Very pleasant, comfortable room. Welcoming staff. Breakfast is a step above the normal free hotel breakfast.

Monica C, Cheif Operating Officier at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Sharon C, I want to thank you for responding to our review. Also I am happy to hear you enjoyed your stay, and I hope to see you for more times to come. During the fall season, the Akron area offers great festivities to part take in. Me and my staff look forward to seeing you !

"Excellent Group Trip!"

5
27/09/2016

The group booking process was easy thanks to the extra efforts from managers John and Whitney. Upon arrival, Deon greeted us at the desk and had everything ready for us. He gave directions to our restaurant and set up wake-up calls for our rooms. The rooms were VERY nice. We were very impressed with how clean and updated they were. The breakfast was excellent - many choices and more than enough for our group of 20 plus the other guests. The staff working there in the morning were extremely accommodating. Staying here was a wonderful experience an I highly recommend this hotel to anyone staying in the area.

Monica C, Chief Operating Officier at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Greetings Rob G, I want to thank you for responding to our review. I am enthused, that you had such an excellent trip. Me and my staff try to always go above,and beyond to create a lasting impression,from the moment you walk into our facility, to when you depart. I hope you will return in the future, and bring many friends as well.

"Stay in North Canton"

5
26/09/2016

Looking for a place near the Pro Football Hall of Fame. It was also near Geravasi Winery and also Fannie May. The rooms were very comfortable, and there was a lot to choose from for breakfast. Ez on and EZ off.

Monica C, Chief Operating Officier at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Ann, I want to thank you for responding to our review. It's a pleasure to hear that our property fulfilled your needs during the "Pro Football Hall of Fame" weekend. I myself enjoyed the museum and meeting the players . For your next visit, I recommend "Geisen Haus", this restaurant has great German cuisine! I look forward to seeing you!

"Second Visit!"

4
26/09/2016

I'd been to the Best Western a few years ago and was impressed with the new facilities, the proximity to I-77 and the airport, and all the businesses nearby, so when I had to return to Ohio I decided to stay here again. The hotel is maybe 10 minutes from the airport and has a shuttle. One note on I-77, though- despite what your GPS may tell you, if you're headed to I-77 from the hotel, you cannot make the necessary left onto Portage Road. You have to follow an annoying little circular path to make a left onto Portage from another road- but it's very well-marked. Just follow the signs. It's not a pedestrian-friendly area but there's a McDonald's next door and a gas station on the corner for a last-minute fill of the rental car as well as a mall across the street. I can't list all the businesses in the area, but pretty much whatever you want to buy or eat, you'll find it. My room was a King- very spacious and, despite being close to the highway, it was quiet. It was equipped with a Keurig coffee maker, a mini-fridge and a microwave. Fitness Center was a bit basic- it lacked a stationary bike. Pool was average size and I had a refreshing swim. Breakfast was the usual; eggs were the hockey-puck variety including a simulated sunny-side-up version. I had the oatmeal instead. Wi-Fi was free but not working the one night I was there when I got back from an event around 9:30 PM. It was working the next day. I appreciated having the local paper (the Canton Repository) available in addition to the standard USAToday. It was even there when I checked out at 5:30 AM my last day. Wow, some people get up even earlier than I had to get up. One suggestion and this would apply to just about every hotel where I've stayed: I'd appreciate a Recyclable bin somewhere on the premises. It may be too much work for the maids to empty both a regular and a Recyclable basket in every room, but I'd happily tote my paper and plastic down to the lobby to give it a second chance. My high school reunion committee has jokingly suggested that we schedule a get-together annually because we have such a good time If they do, I'll be back in 2017!

Monica C, Chief Operating Officier at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Athena, I want to thank you for responding to our review. I can definitely relate to how confusing and frustrating the highway traffic can be on I-77. I want to apologize that the breakfast and fitness facility was not able to meet your needs. I plan to take your advice about adding a stationary bike, and I'm happy to inform you that we will be introducing new breakfast options. We have also recently updated our Wi-Fi provider, to run more consistently. I am truly moved by the "green friendly" initiative, and I hope you and your high school friends will return, and in 2017!

"This Best Western was fantastic"

5
20/09/2016

This hotel was pretty, comfortable, clean! The staff was very friendly, breakfast fantastic - a complete hot breakfast!! It was close to restaurants and stores. The indoor pool and hot tub were well cared for. It was very conveniently located right of the major highway and easy to get anywhere in the area.

"My Canton Stay"

4
12/09/2016

I've stayed at various hotels these past several years and have chosen BW as my number one choice. Of all my visits I've only had one occasion where I had to disconnect the rooms' fire alarm due to it beeping for a new battery. Aside from that I have zero complaints. Rooms were always clean, service was top notch and breakfast is a plus. I would recommend them to all my family and friends.

"Lost Electricity"

3
16/08/2016

Hotel was clean and relatively updated. Room was standard hotel room. Bed was not comfortable. Breakfast was good, although the lady working it seemed to have a negative attitude. I choose this hotel because I grew up in the area and was coming home for a class reunion and it was the only one I could remember that was decent. I obviously didn't know they had built so many new hotels. Front desk staff were wonderful and had no issues, it's just an older hotel. However, when we returned after spending the day away, the electricity had been knocked out by a storm. Went out at 4 and not due back on until midnight. Unacceptable. They did however move us to their sister property, Springhill Suites. Theo, I believe was his name, was the unfortunate employee working that Thursday evening. He did a great job!

Monica C, Manager at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello HeidiandCarl, Thank you for taking the time to review your most recent stay at our property. We truly appreciate your business, and value your feed back. I would like to apologize for the uncontrollable circumstance and also the ones that were controllable. We will be taking all circumstances seriously and promptly with the right departments.

"Canton for HOF induction ceremony"

5
11/08/2016

This hotel is awesome! Whitney at the front desk is absolutely outstanding! She went out of her way to help us many times. The shuttle van was also a wonderful perk. We will definitely stay here again!

Monica C, General Manager at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Sue W. Thank you for taking the time to review your stay with us. It was truly a pleasure having you as our guest. We look forward to your next visit and the opportunity to be of service to you.

"Not bad"

4
10/08/2016

When I pulled into the parking lot half the lot was roped off for paving. The other half had just been paved and painted. This caused everyone to park in half the lot so there wasn't enough parking available. When we arrived (early) our room was not ready but we were offered a slightly larger room for $10. We took that even though in the past we would have been given a free upgrade. Oh well! The room was nice and roomy. The complimentary breakfast was good compared to some places. They had biscuits & gravy, eggs, sausage and all the other usual breakfast fare. The pool & hot tub looked inviting but had no time to try it out. Would consider staying again.

Monica C, General Manager at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Greetings GLC1949, Thank you for taking the time to review your recent stay at our property, We truly appreciate your business and value your feedback. We hope that next time your in the area we will have the opportunity to service you and that you may part take in all the amenities that we offer. Until Next Time…

"Wonderful staff!"

5
09/08/2016

We just returned from the Hall of Fame Enshrinement weekend in Canton and had a wonderful time. Everyone at the Best Western went out of their way to make our stay comfortable. Every employee we would pass would stop and smile and say hello. The rooms were cleaned well every day and the lounge/breakfast area was always spotless.

Monica C, General Manager at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello tlwhealen, Thank you for taking the time to review your most recent stay at our property it was truly a pleasure being of service to you and I hope you got a chance to enjoy all of the wonderful festivities during the Hall of Fame Weekend. We look forward to your next visit. See You Soon!

"Great Location For The Pro Football Hall of Fame"

5
09/08/2016

Hotel is a short drive from the Hall of Fame in Canton and right across the road from several stores and restaurants. The mattress in my room was too soft for me but other than that the room was great.

Monica C, General Manager at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Greetings Susan M, Thank you for taking the time to review your recent stay at our property. We truly value your business and your feed back. We look forward to your next visit in the Akron/Canton area and look forward to being of service to you. Until Next Time…

"Good,but housekeeping could have been better!"

4
02/08/2016

When we checked into,our room we did not like it so my husband went to the front desk and asked if we could change it to one bed.They were very helpful and moved us to the third floor.The room was great.Front desk staff was great.The breakfast was good and workers at the breakfast area was always friendly.I would have gave it five star but housekeeping on our room was horrible.On our second day as we were leaving we asked the Housekeeper if she could go into our room.She looked at me like she didn't want to be bothered.I felt like she was very rude .I repeated myself again and asked if housekeeping could go in. She said you should have opened when they tried to come in the first time.When we got back I could tell someone had came in but they surely did not bother to much.The only thing that was really done was the replacement of coffee pods.The hotel itself and other then the housekeeper on our floor our visit to the hotel was good and I would stay there again just next time I would go to the front desk with my complaint.

Monica C, Manager at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Tutu2Seven, I would like to thank you again for staying with us and extend another apology for the inconvenience you encountered. Thank you for taking the time to speak with me about your recent stay. As promised I have taken care of the situation accordingly and assure you the next time you and your husband are in town you will be taken care of and treated above and beyond your expectations in all aspects of your stay. We look so forward to having you as our guest again and truly appreciate your business.

"Pretty good, could have been better"

3
31/07/2016

We stayed at this location for 1 night. It is in a good location. The room was clean, and it was a nice room. We had a suite with a king bed and the pull out "sofa" this ended up being much smaller than we thought so we ended up having 1 kid in bed with us. The staff was friendly. 4 things kept me from giving this a 5 star rating. 1. The entire back half of the 1st floor hallway smelled very strongly of Marijuana. Passed 2 staff in the hallway and they had to have noticed but nothing was done as it smelled like this from the time we checked in until the next morning. Had we been staying on that floor, we would have been leaving. 2. The pool area was hotter than any sauna I have ever been in, uncomfortably hot and there were no towels available. 3. The breakfast provided was not that great. Overdone rubbery eggs, not so great sausage, sausage gravy with barely any meat. The only yogurt available was Activia, the waffles were dry and kind of hard. Not much of a selection for kids. 4. The fitness room is very small. 2 treadmills, 2 eliptcals, some weights and a bench. There was no extra empty space so I was unable to do my workout in that area (I stream workouts on my tablet) I couldn't do it in our room because of sleeping kids so I was disappointed.

Monica C, Manager at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Greetings Sophiakmommy10, Thank you for taking the time to review your most recent stay with our property. We truly appreciate your business and value your opinion. I would like to apologize for the inconvenience you encountered during your stay. All issues will be addressed accordingly and I assure you will be taking care of. Thank you for keeping us well informed and I look forward to the opportunity to make your next experience a more favorable one.

"Great Value!"

5
28/07/2016

In searching for a reasonably priced, conveniently located hotel, this Best Western fits the bill. Friendly staff, clean accommodations, close to restaurants and local attractions in and around the Canton area. A short ride to the Rock and Roll Hall of Fame! Very pleased with my choice!

Monica C, General Manager at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Greetings Sue S, It was truly a pleasure having you as our guest. We are so pleased that you found our accommodations fitting for you travels. We appreciate you taking the time out to review your stay and look forward to you next visit in the Akron/Canton area. Until Next Time…

"Great Value!"

5
26/07/2016

Very nice professional staff (and friendly)! Breakfast was great, pool was nice, room was very clean and well kept! very welcoming atmosphere! we are already planning our trip back next year with our extended family!

Monica C, Manager at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Angie G, Thank you for allowing us the opportunity to service you and taking the time to review your stay at our property. We look forward to your trip back to our area and choosing us again for your families lodging needs. See You Soon!

"Inattention to Detail"

3
24/07/2016

We were in Canton for a wedding, and stayed in this Best Western Plus. The hotel was great in some ways, fell short in others: --There was a Keurig machine in the room (yay) with my favorite flavor, Green Mountain Breakfast Blend (yay). But strangely, there was no cream/sweeteners in the room. Had to go down to the continental breakfast to get these items. --The continental breakfast had a great selection: cereal, muffins, eggs, breads, sausages, etc. But on the weekend we stayed, the hotel was full, and they ran out of bagels and eggs with an hour left in breakfast. These things were never restocked. --Despite running nonstop all weekend, the AC never truly cooled the room. However, it was mid-90s all weekend so we'll cut the hotel some slack on this one. --King bed was VERY comfortable. Nice, high-end mattress. --Great TV channel selection. Dozens of channels including a few HBOs. --Beer bottle cap was found on the floor, under the desk. --Nice workout room (two treadmills, two elliptical, free weights). But, the TV was out of order. The theme seems to be: lots of nice touches (Keurig machine, good channel lineup, outstanding continental breakfast, comfortable bed) but an inattention to detail. That's a shame, because the hotel was ALMOST great, and would have been great with better management oversight.

Monica C, Manager at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello TravelDudeBoston, Thank you for taking the time to thoroughly review your entire stay with our property. We truly appreciate your business and take all of your concerns seriously. I would like to apologize for any inconvenience you had encountered during your stay, and assure you that they will not be taking lightly. We will be addressing all of them with all appropriate departments accordingly. I truly hope that next time your in the area you will consider giving our property another try to exceed your expectations.

"Great value!"

4
22/07/2016

I normally don't stay with Best Western, but while researching hotels for my stay in Canton, I came across some pictures of the hotel and they looked quite appealing. Further investigation proved this location to be the cheapest in the area. On arrival, the hotel was clean and well kept. My room was also well kept and the staff was delightful. I will be staying here again next year!

Monica C, General Manager at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Greetings Angel R, I'm so thrilled that you found our hotel appealing. We truly appreciate your business and thank you for taking time to review your stay. We look forward to your next year visit and hope your next visit with us is even better than this one. Until Next Time...

"High quality BW Plus hotel"

5
21/07/2016

This hotel is everything you expect from the BW Plus hotels, no surprises, helpful staff, clean & comfy room, reasonable price, NO SURPRISES!!!!! Our family swam in the indoor pool & hot tub. The temp was cool, so it was good for cooling off after a hot day.

Monica C, General Manager at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Greetings Mark B, I would like to thank you for taking the time to review your stay with us. It is always our pleasure to service our guest. It was an extremely hot day yesterday and I'm glad you and you family got a chance to cool off by taking a dip in our indoor pool. We look forward to you next visit with us, and truly appreciate your business. Until next time…

""Clean,Comfortable, Enjoyable, GREAT!""

5
19/07/2016

"Clean, Very Comfortable,GREAT!" This hotel was very nice and clean. The staff was very curtious and helpful. The hotel offered Shutter service which was super. The drivers (Mr. Tyron,and Mr. Tony) were very curtious and wonderful drivers. Housekeeping was great, the rooms were very neat and clean daily. Very comfortable! Perfect location near the interstate and lots of very nice restaurants in the area. Very close to shopping. We will most definitely stay at this location again whenever in the area

Monica C, Manager at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Lrosie11, We are so pleased that you had an all around great stay with us. We truly enjoy and appreciate your business. We would also like to thank you for taking the time to review your most recent stay with our property. We really try to make sure our guest have a wonderful stay with us. We look forward to having you as our guest in the future. Until Next Time….

"Clean. Comfortable. Great!"

5
18/07/2016

Very nice, clean hotel. We had a king suite, which was very large with a comfortable bed. The air conditioner did not have a constant “on” position for the fan, which usually is a big negative for me. But it didn't make that loud shuttering sound each time it started up or shut down, so it did not constantly wake me up. Large wall mounted LCD television that appeared to have an actual HD signal. There's even a DVD player! Not a separate sitting room, but a good size sitting area with a small sofa. TV is easily visible from the sitting area or the bed. There is a small refrigerator with a separate, top freezer and a microwave. The best thing is the bathroom. Large, well lit, AND it has an exhaust fan. The towels were plentiful and of a quality I would use at home. Large vanity. I really loved the wide ledge all along the inside edge of the tub. Ladies! There's a place to prop your foot to shave your legs. Water pressure not great, but fine to rinse the shampoo from your hair. The only real negative was the wifi signal. We were on the third floor at the very end of the building. I just used the hotspot on my phone, but if you're a business traveler who needs a reliable internet connection, you should probably ask for a room nearer the router. There is an Ethernet connection at the desk. I did not have a cable with me to see if it worked. To be fair, I did not report this to the desk, so it might have been just a temporary problem. I would definitely stay here again.

Monica C, Manager at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Salutations Slovetx, Thank you for taking the time to review your most recent stay at our property. We truly enjoy being of service to you. Its wonderful to hear that our hotel met your expectations and more. I would like to thank you for informing us of wifi speed issue you had on floor 3 as I will be addressing that with our IT manager and assure that we will have it rectified right away. We look forward to you next visit and appreciate your business. Until Next Time….

"On The Go"

4
15/07/2016

Staff is very curtious , helpful accommodating I recommend this hotel to everyone very convenient near free way good night sleep and comfortable bed. Check inn was easy check out no problems Thanks for everything

Monica C, Manager at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Syed T, We appreciate your business and thank you for taking the time to review your most recent stay with us. We look forward to your next stay with when you are in the Akron/Canton area. See You Soon!

"Good Location/Nice Staff"

4
14/07/2016

This hotel is in a perfect location for my business trip. Great staff and lots of things to do in the area especially dinning and shopping. I will definitely stay at this location again when traveling to the area.

Monica C, Manager at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Robert S, Thank you for taking the time to review you most recent stay with us. We enjoy providing wonderful service to our guest. Be sure to stay with us on your next business or personal visit in the Akron/Canton area, and tell all your business asscoiates about your stay.

"Great Experience!"

5
13/07/2016

We had a wonderful experience staying at this hotel. It was clean with updated rooms. Deon was amazing. He was caring, friendly and extremely professional. I would definitely stay here again when I'm in the area.

Monica C, Manager at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Greetings Veronica R, Thank you for your recent business at our property. We truly appreciate you choosing us to meet you hotel needs. It's so wonderful to hear that Deon took great care of you during your stay. Be sure to tell your family and friends of your experience with us as we do offer free high speed wifi, free deluxe continental breakfast, free 24/7 shuttle service and such much more. See You Soon!

"Great Place to Stay"

5
11/07/2016

We would certainly stay here again. The hotel rooms are nice, and very clean. There was a nice variety of food at breakfast. The desk staff at this hotel was the very best. We were there 2 nights and the hotel was completely full. However the staff always had time to meet everyone's needs with a smile. The young man that was there both of our nights was so upbeat and kind. The hospitality at this hotel is wonderful!

"Amazing stay, great staff"

5
11/07/2016

I cannot say enough about the staff that makes this hotel go around. From the moment I stepped foot on the property I was treated as a VIP. Every question, any request simple or otherwise, was greeted with immediate attention, friendly and helpful staff. I felt safe in the hotel. The housekeeping staff cleaned like I've never seen a hotel cleaned, swept the carpets next to the all furniture where the vacum can reach, wiped out fridge, drawers, exactly what one hopes gets done behind closed doors. They even have sausage gravy and warm biscuits for breakfast. Nothing every ran out in the morning, even during the busy times. It was just a great hotel, great price, convenient location. Perfect in my eyes 4 days, 3 nights.

"Just look beyond the construction..."

4
08/07/2016

This was a one-nite stay for visiting the NFL Hall of Fame. The hotel and room were perfect for our needs. It was neat, clean, and the personnel were very helpful and polite. The breakfast was very good and the dining area is very large and comfortable. If you've never been there, just look beyond the construction at the entry intersection. It's tucked back a little to the left on a side street. And the young man working the front desk that day gave us directions to a great little pizza place nearby. A great find for us!

"Helpful Staff"

4
02/07/2016

I messed up and reserved the wrong day on Hotwire. so I was bummed out about paying for an extra night. Deon at the front desk was very helpful in getting me the best price he could for the night, which put me in a better mood. The room was nice, the breakfast was crowded but good. Theresa was very nice and helped me with my waffle.

"Fantastic stay!"

4
02/07/2016

We stayed at numerous hotels during our vacation trip and this was by far the best! The staff was very friendly, welcoming, and helpful. The room was clean and stocked with toiletries. Breakfast was wonderful. Not enough seating during busy time but I find that seems to be the case everywhere. Nice pool. I think I'll be sticking with Best Western Plus from now on.

"Short Visit"

5
30/06/2016

Even though this was a short one night trip, I was very impressed with pretty much every at the hotel. I would and will stay there every time I come to Canton. I am a Diamond member and I was upgraded. The room was very nice and the bed was very comfortable. This was nice since most hotels beds are too hard for me.

"Excellent service and location"

5
29/06/2016

Whenever we come to the area to visit family and old friends, we stay at this hotel. It is convenient to shopping and good local restaurants and the service by the staff is always great. The fresh-baked cookies each afternoon is a nice touch as well. The prices are very fair and I would encourage anyone to consider taking a suite for the extra cost, which is small for all the extra space you get!

Monica C, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello norbro27, Thank you for taking the time to share your experience at our Best Western Plus North Canton Inn & Suites. We truly appreciate the kind remarks regarding our hotel and our team. We are delighted to know that you found our facility clean comfortable and convenient. You are absolutely correct about our cookies! they are delicious!!. We look forward to welcoming you back. See you soon!

"good place"

5
25/06/2016

staying here right now and it is very clean and the staff are very freindly pool is nice and close to restaruants is good would recamend this hotel to others the frontdesk clerckwas very helpful rooms are big and very spacious gym waas nice the business center was helpful as well

Monica C, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Dzajko, Thank you for taking the time to review our Best Western Plus North Canton Inn & Suites. We are delighted to know that our front desk team was very friendly and could recommend one of the many dining establishments in our immediate area. I hope that you had the opportunity to take advantage of our complimentary local shuttle service during your stay. We truly welcome the opportunity to serve you. See you soon!

"good hotel"

5
24/06/2016

hotel was as stated in 3 aaa book.when arrived was greeded with nice helpful person at service desk,got up graded room because of rewards program,let us know about rewards program that best western had going,lot hotels don't do that.hotel was clean as was the room ,bed comfortable,bath room big and clean,had nice soap and shampoo if u didn't bring your own.breakwas pretty good over all.

Monica C, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Larry M. Thank you for taking the time to review our Best Western Plus North Canton Inn & Suites. We truly appreciate the wonderful review. Moreover I am delighted to know that you were introduced to our Best Western Rewards Program. What a wonderful benefit for staying with us. Also, Best Western consistently offers incentives for staying. These promotions are offered throughout the year and it simply our way of saying "Thank you" for your loyalty. We look forward to your return. See you soon!

"Don't stay when hotel is busy"

2
22/06/2016

I hotel was catering to wedding guest/party. My room card would not work. After several new card attempts. Someone actually pulled themselves away from the desk to open my door. In the early am I was awaken by cleaning staff messing with the door even though I had a DND sign up. Breafast was cold. I was told to reheat it in the microwave. I cancelled my upcoming stay for following week.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Takeoutmenues, Please accept our most sincere apologies for any inconvenience for any lock issue as well as noise issues. I assure you your concerns have not fallen on non-responsive ears. Moreover, I have addressed your concerns with our entire team in order to ensure there are no similar incidents. Please feel free to contact me directly should you wish to further discuss how we might have the opportunity to restore your faith in our service. We truly appreciate your feedback It will defiantly aid in providing our guest with a superior customer service experience. Hoping to see you soon!

"Great stay!"

5
22/06/2016

We don't know when we have ever stayed at a hotel where the service has been more outstanding! ALL the desk clerks and staff were fantastic! Anthony, Deon, (some did not wear name tags!), Teresa (breakfast lady), maids, they were all the best! Shuttle service to MAPS and Fannie May was life-saving for us not familiar with the area! Thanks very much to all who made this Air Force reunion great!!

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello bradmarge, On behalf of myself and my entire team. We truly appreciate the sacrifices you and your group have made on behalf our Nation We cannot not express how valuable your service has been in protection every one of us! Please extend our most heartfelt gratitude to your team. We are honored to have the opportunity to serve you. You have our utmost respect. See you soon!

"North Canton Best Western stay"

5
18/06/2016

A great hotel. Staff was personable and professional. We became buddies in a short time and liked that they were there most of our week. I would have liked a little lobby with chairs while waiting for other members of the group. The breakfast area was nice and big, well set up with good service but not really a good waiting place.

Monica C, Chief Operatingofficer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Tina C, Thank you for sharing your experience at our Best Western Plus North Canton. I'm thrilled that you were able to thoroughly enjoy your recent stay with us. We strive on leading the industry with the best customer service and i'm delighted you received it. Again, thank you for your review and we look forward to having you as our guest again. See you soon!

"A great place to stay"

5
12/06/2016

I rolled up and thought, "hold on I have been here before." It was 6 weeks ago but the address had not rung bells, I stay in that many locations! The front desk staff at check in where the same happy jovial folks that were there before. The check out folks were efficient and friendly as before. This hotel has a good sized pool but again I was arriving way too late (9pm) to make the most of it. The breakfast area was busy but this may have been due to a lot of folks staying because of a wedding. Cannot fault the hotel. If I'd realised it was this one I'd have driven directly there and eaten at the Longhorn close by. Instead I had to eat at some second rate dinner 60 miles down the road. This is a hotel worth staying at.

Monica C, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello John B, Thank you for taking the time to review our Best Western Plus North Canton Inn & Suites. We truly appreciate the wonderful comments regarding our Team and our Hotel. We are pleased to know that regardless of how much you travel that we were able to make your stay with us memorable. Thank you for mentioning the size of our Indoor heated pool. In fact we do offer the one of the largest in our area. In addition, we feature a whirlpool spa as well. We hope that upon your return you will have the opportunity to enjoy both! Thank you again for the kind remarks and we look forward to welcoming you back. See you soon!

"Pleasant Surprise "

5
11/06/2016

My flight out and several others got canceled due to bad weather in Atlanta This was the only hotel that had a room available in Canton. With no time to research I wasn't expecting much but to my surprise this was one of the nicest places I've ever stayed.

Monica C, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Shelbyminnie, Thank you for the wonderful review. While I am truly sorry for the reason that you were brought to us. I am truly delighted that we had the opportunity to have you as our guest. I hope that you had the opportunity to enjoy some of the amenities of our hotel. We do offer a wonderful breakfast as well as Complimentary High Speed Internet. Also I hope you took advantage of our complimentary Business Center to print your boarding passes as well as our complimentary shuttle service to Akron-Canton Airport. It is our goal to be there whenever you need us. So do not hesitate to call us whenever you are in our area. We hope our next meeting is under more fortunate circumstances. Nonetheless, we cannot wait to see you again. See you soon!

"Good place to stay"

4
11/06/2016

This was a reasonably priced stay and the accommodations were clean and comfortable. Our king room had a place for us to eat a late dinner and our breakfast. Courteous and conscientious staff at check in, assistance printing boarding passes in business office, and check out made it a very easy experience.

Monica C, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Matthew W, Thank you for taking the time to share your experience at our Best Western Plus North Canton Inn & Suites. I am pleased to know that you found our hotel Clean and Comfortable. We are committed to providing you with a superior experience that will inspire you to return. I am also delighted to know that you enjoyed our Complimentary Hot Breakfast Buffet. With offerings like Freshly Prepared Belgian Waffles, Hot Oatmeal, Sausage Gravy and Biscuits, Scrambled Eggs, Sausage, and Bacon, you will surely not go Hungry. We Now offer Gluten Free items on our menu as well. Thank you again for the wonderful review. See you soon!

"Perfect!"

5
09/06/2016

An overall perfect experience. Priceline helped me find a good deal in the location I wanted. Hotel staff was friendly. Grounds and building all in perfect order and clean. Hot breakfast was good. The room itself was wonderful.

"Best Western North Canton Inn"

4
02/06/2016

This was a very nice hotel to stay in. The place was clean and grounds were well kept. The staff was very friendly and helpful. The room was clean and bed was very comfortable... The hotel location was pretty central to places to go eat.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Steve999226, Thank you for taking the time to review our Best Western Plus North Canton Inn & Suites. We truly appreciate your great feedback regarding your experience at our hotel. We are delighted to know that you found our hotel clean and comfortable and our location convenient. We hope that you had the opportunity to take advantage of our complimentary local shuttle service. We are delighted to provide free transportation to many of the local businesses, eateries, and shopping areas as well as the local attractions such as the Pro Football Hall of Fame. Thank you again for the wonderful review we look forward to serving you. See you soon!

"Best Western Plus North Canton Inn & Suites"

5
01/06/2016

This motel has an excellent location right next to the highway ramp, also close to shopping and restaurants. The rooms are clean and quiet, nice pool and breakfast area. Parking lot is spacious and well-lit.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello James M, Thank you for taking the time to share your thoughts and experiences at our Best Western Plus North Canton Inn & Suites. We truly appreciate wonderful comments about our hotel. You are correct in your assessment of our location. We truly have the perfect location for making the most of your trip to North Canton and any of the surrounding areas. Because we are located directly off of I-77 we are easily accessible from the Akron-Canton Airport, Down Town Canton, Down Town Akron as well as the Pro Football Hall of Fame. Again, we truly appreciate the wonderful review and we look forward to welcoming you back. See you soon!

"Place for Good Night's rest"

5
24/05/2016

The staff upon entering the hotel were very friendly. They were eager to assist us. The room was very nice and the beds awesome. Everything was clean and seemed very new. Wish we could have stayed here more than one night. Upon checking out early the next morning again the staff (different) once again was accommodating. She offered us a to go pack. The shuttle to the airport was ready to go at the exact time we had requested.

SpringHill Suit... M, chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Wendee H, Thank you for the wonderful review. I am delighted to know that you found our team helpful and our hotel comfortable and clean. And we wish you could have stayed more than one night as well! Perhaps next time. We are so grateful and honored to have you stay with us and provide feedback. We sincerely look forward to your return. See you soon!

"Great Place to Stay"

5
23/05/2016

The staff was extremely friendly and helpful. I was there on business and my husband came with me. The shuttle service was great. They took me to my destination and my husband to the Football Hall of Fame.

Monica C, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Cathy H, Thank you for taking the time to share your experience at our Best Western Plus North Canton Inn & Suites. We truly appreciate the wonderful review. We are delighted to know that our shuttle services were able to provide another level of convenience for you during your stay. I know your husband enjoyed the Pro Football Hall of Fame. If you are a Football Fan, it is a must-see if you are in the canton area. Moreover, with it being only 4 miles away and having the convenience of front door service it is a can't miss. In addition to the Pro Football Hall of Fame, our Complimentary Shuttle Service would be delighted to provide transportation to many of the local businesses, shopping, dinning and local attractions in the Canton Area. It has been our pleasure to serve you and we look forward to having you and your husband as our guests. See you soon!

"Best, Best Western"

5
17/05/2016

When I think of Best Western, I think economy. However, this was the best Best Western I have EVER stayed at. I cannot no thank the staff enough. My only dissatisfaction was that I arrived on Friday, instead of Saturday.

Monica C, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Sheila H, Thank you for taking the time to review our Best Western Plus North Canton Inn & Suites. We truly appreciate the kind remarks regarding the service you received. It is our mission to provided a superior customer service experience that will inspire you to return. We are delighted to know that you appreciated the quality of the hotel and the amenities. Thank you again for the review. We look forward to welcoming you back. See you soon!

"gm tech school"

5
14/05/2016

Great hotel to stay at. It is conveniently located in the area. Would definitely stay here again. Appearance is good, cleanliness is good. Breakfast is good. Internet works good. Not a noisy hotel like some can be.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello dianagile, Thank you for taking the time to share your experience at our Best Western Plus North Canton Inn & Suites. We are delighted to know that you found our hotel clean and convenient and enjoyed our breakfast. We truly understand how impactful these things can be to your comfort. In addition, we understand that you need reliable Internet speeds that allow you to work and stay connected when traveling. We have increased our bandwidth to surpass the industry standards so that you will always stay connected. Thank you again for the wonderful review. See you soon!

"Great stay"

5
11/05/2016

Super friendly staff, accommodating, and efficient. the rooms were a perfect size for one person and the location is perfect. There is almost any type of restaurant you could want close by with a shuttle that could take you whenever you feel like.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Jessica T, Thank you for taking the time to share your experience at our Best Western Plus North Canton Inn & Suites. We are delighted to know that you enjoyed your stay and found our team accommodating and efficient. It is always our pleasure to provide complimentary shuttle service to any of the many shopping, dining and local attractions in our area. Thank you again for the wonderful review. We look forward to your return. See you soon!

"Enjoyable night away"

5
03/05/2016

There are so many good things to say about our stay. First of all, the staff is very friendly. From the desk clerks, the shuttle driver, the housecleaning staff, the breakfast staff - everyone had a kind word to say and made us feel very welcome! The room was amazing. We got a king suite, very roomy! Felt like a home away from home. Breakfast choices were plentiful. I am on a strict diet due to health concerns, and yet I was easily able to find plenty to eat. The best part about our stay to me was how helpful the desk clerks were. We borrowed a bottle opener since we had forgotten ours. Plus, we asked them about the DVD lending library we had seen advertised. The movies are older, but there were a few we had not yet seen, so they assisted us in borrowing those. And they also loaned us a remote control to connect the TV and DVD. Very helpful! The only con would be that there are no sidewalks or pedestrian crossings to get to the Strip from the hotel (not their fault). However, the shuttle driver was very willing to take us over to the Strip, and I strongly suggest you use the shuttle if you want to cross over. We had a great time and would definitely stay there again!

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello jarabfd, Thank you for taking the time to share your experience at our Best Western Plus North Canton Inn & Suites. We are delighted to know you enjoyed your stay. We truly appreciate the kind remarks regarding our team and the friendly service you received. It is our passion to provide a superior customer service experience that will inspire you to not only return, but share. We are very pleased to know that you found our Suites "Roomy" and our Breakfast " Plentiful" We know how important it is to be comfortable when you travel. In addition, there is no better way to start the day than with a Hot Fresh Build your Own Breakfast Buffet. You Can enjoy a Fresh Made-to-Order Waffle with an abundance of toppings and Hot Fresh Oatmeal. I am in agreement with you on the sidewalk situation. I truly wish we had sidewalks for our guests. However, please take full advantage of our Complimentary Shuttle Service. We provide Free Transportation to Many of the Local Restaurants, Dining Establishments and Attractions in the area. Thank you again for the wonderful review. We look forward to serving you. See you soon!

"not inexpensive, but lovely."

5
29/04/2016

very very nice room. nice breakfast. many nice extras. quiet. safe, nice setting. lovely fruit & yogurt at bkf. only negative was the funky fake eggs at breakfast - who ever heard of fake eggs made to look like a fried egg - truly weird.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Dennis E, Thank you for the great review. We truly appreciate the kind remarks regarding our guest rooms and our breakfast. We are very sorry you did not enjoy the eggs and we will absolutely investigate alternative options for our egg offerings. However, we are delighted to know that you enjoyed the Fruit and Yogurt Buffet. We realize how important it is to offer our guest healthy and delicious options. We also offer Gluten Free selections for those guest who have special dietary needs. Again, we appreciate the review and the valuable feedback. We truly look forward to your return. See you soon !

"Great service"

5
27/04/2016

Nice pool and hot tub, standard room clean. I forgot an item in my room and they mailed it to me! Lots of basketball player for a tournament. Still was pretty quiet. breakfast was the usual eggs and muffins. Included!

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello leep700, Thanks for the great review. We appreciate the acknowledgment of the team and how helpful they were in ensuring your items was returned. I agree, the teams were great and extremely well managed. I am pleased to know that you had the opportunity to enjoy breakfast. We have recently added a customizable breakfast program which allows you to build your own breakfast. You start with a foundation of Freshly Prepared Belgian Waffles or Fresh Hot Oatmeal or Scrambled Eggs and you build to suit with fresh topping, sauces, bacon and sausage. And lastly…Enjoy! It has truly been our pleasure to serve you and we cannot wait to welcome you back. See you soon!

"Great location, just wish I'd taken a map"

5
27/04/2016

There is nothing I can say to fault the hotel. Friendly staff, fantastic room (OK, I confess I was upgraded to a room with a hot tub). The hotel is within a short distance of a number of restaurants. The sad thing is that it is opposite them and it's a busy major road to cross. Was advised by front desk staff that he could get me a shuttle but I walked. I could see what he meant, not only is the road busy but there are no pedestrian crossings and no sidewalk! The pool is open until late and was hardly used whilst I was there. I'd stay here again in a heartbeat.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello John B, Thank you for taking the time to share your experience at our Best Western Plus North Canton Inn & Suites. We appreciate the kind remarks about our friendly staff and our fantastic rooms. We are delighted to know that you found our location convenient to a vast variety of dining options. We truly understand about the walking situation and we hope that you will consider using our Complimentary Local Transportation during your next visit. Our Transportation Team is more than happy to provide service to many of the area dining and shopping options as well as the local attractions. Again, thank you for the wonderful review, we look forward to welcoming you back. See you soon!

"Nice stay overall minus odor in room"

3
25/04/2016

Great location, nice pool but water was chilly & there were no pool towels, breakfast was good many options, room decor was OK, mini fridge was decent size & worked well, area shuttle was very nice, but the room had a HORRIBLE odor the moment we opened the door. I didn't bother reporting it because I was afraid all rooms would smell that way & we weren't in the room long besides to sleep.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Ashley C, Thank you for taking the time to provide feedback from your recent stay with us. While we are delighted to know that your overall experience was great, I would like to offer our most sincere apologies regarding any odor in the guest room. Additionally, please know our team is available for you 24 hours a day to assist you with any issues you may encounter. Our well trained team is prepared to handle any problem you may encounter. We would have gladly sprung to action and offered you a new room without hesitation. While we regrettably have missed an opportunity to exceed your expectations while you were at the hotel, we are delighted that you have utilized this platform so that we might have an opportunity to restore your faith i our service. Please feel free to contact me directly should you wish to further discuss your issues and continue any dialogue. We look forward to seeing you soon!

"Clean, excellent service and amnities"

5
25/04/2016

We were in town for a basketball tournament and stayed at Best Western Plus. Check in was easy, rooms were very clean and comfortable and the pool was refreshing! The breakfast in the morning was quick, easy and tasty. I highly recommend staying here. The pictures online do not give it justice.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello KristinMM, Thank you for the wonderful review. We truly appreciate the kind remarks concerning our hotel and our team. It was truly our absolute pleasure to have you as well as all of the teams as our guests. I must say, for a group of that size they were very well managed. So KUDOS to you, as well as the all the parents and the Coaching Team. We are also pleased to know that you enjoyed the Complimentary Hot Breakfast. With our new Build Your Own Breakfast you are sure to have a tailor made way to start your day! You are absolutely correct about the online pictures. While they are very nice, and a picture is worth a thousand words……Staying is Believing! See you soon!

"great night"

4
24/04/2016

I made my reservation because I needed an early shuttle to CAK. Was very please that the shuttle driver was right on time at $:25 am. Clean room, was expecting a lot of noise from kids there for some kind of running even and by 11, halls were quiet. Easy to find off freeway and good employees.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Lynn D, Thank you for taking the time to share your experience at our Best Western Plus North Canton Inn & Suites. We truly appreciated the kind remarks regarding our team and our Shuttle Service. We pride ourselves on our consistent level of unmatched service so it is nice to know our service is truly recognized and appreciated. Thank you agin for the wonderful review. We look forward to welcoming you back. See you soon!

"Good Place for Business Stay"

4
21/04/2016

This hotel is very nice quality for a very reasonable price. The décor is nicely updated, the rooms are very clean, the staff is gracious and the beds are very cozy. I try to stay here whenever I travel and this particular hotel has really stepped up my opinion of Best Western.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Tonya P, Thank you for taking the time to share your experience at our Best Western Plus North Canton Inn & Suites. We appreciate the wonderful moments about our team and our hotel. Thank you for recognizing the value as well as the service you received. We realize how precious travel opportunity can be so we want to make sure you get the most out of your travel budget. With all of the value added services and amenities you will be sure to feel you have made a great business decision to stay with us. With the array of Hot Breakfast offerings, Complimentary High Speed Internet Access and Complimentary Shuttle Service you can be sure to make the most of any expense account or budget. Thank you again for the great review. We look forward to serving you. See you soon!

"A very pleasant stay"

5
19/04/2016

We were traveling home from Florida and found this wonderful hotel. The rooms were lovely, the beds very comfortable and the breakfast offered was delightful. I don't think there was anything they hadn't thought of, from build your own oatmeal bowl, scrambled eggs, bacon & sausage, bagels, muffins, cereal, yogurt, fruit - we were very impressed. The value for your money was exceptional. We would definitely here again.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Maureen AJ, Thank you for the wonderful review. We appreciate the kind remarks regarding our hotel and our team. We are delighted to know that you enjoyed our full hot breakfast. With the rollout of our New Breakfast, you have the ability to customize your breakfast so that you can truly have it your way. We have a designated Waffle Chef who will prepare your Freshly Made Belgian Waffle for you then you can choose from on array of toppings and be as creative as you like! In addition to our great Breakfast we offer great Value with all of the complimentary extras and added features. Again we appreciate the great review and we look forward to your return. See you soon!

"Great last minute pick!!!"

5
18/04/2016

We had a show at the Stark County Fairgrounds this past weekend and had to find different accommodations at the last minute. I picked this hotel off the internet and couldn't have picked a better place to stay. We had a 4 1/2 hour drive to get there and arrived around 11 pm. The gentleman at the desk was very pleasant and gave us free bottles of water. The hot breakfast was great and the grandkids enjoyed the pool. Easy to get to the fairgrounds and shopping malls were close by. Planning to stay again next year. Thanks for the pleasant experience!!!!

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello mamafreewoman, Thank you for taking the time to share your experience at our Best Western Plus North Canton Inn & Suites. While it was last minute, we are thrilled to have the opportunity to have you as our guest. We appreciate the wonderful comments about our team and our hotel. Moreover, I am delighted to know that your Grand Children enjoyed the Heated Indoor Pool. I hope you had the opportunity to enjoy our Whirlpool as well. You are absolutely correct regarding our location. Everything is extremely convenient and accessible. In addition, our Transportation Team is always delighted to provide Complimentary Transportation to any of the local shopping, dining and attractions in the area including the Fairgrounds. So, when you make your plans for next year, plan for us to take care of the driving while you are staying with us. See you soon!

"Great Hotel"

5
15/04/2016

One of the best hotels that I have stayed in. Staff, rooms and internet was all good. If needing to stay in the Canton area, be wise and choose this hotel. I have stayed in 3 and 4 star hotels that were not as nice.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Jeff D, Thank you for taking the time to share your experience at our Best Western Plus North Canton Inn & Suites. We truly appreciate the wonderful review and your outstanding recommendation of our Best Western. We are delighted to know that you were taken good care of by our team and you appreciated the Complimentary High Speed Internet Access. We have recently upgraded our Speed with a Fiber Connection in addition, we have upgraded all of equipment. Whenever you stay with us you will stay connected. Thank you again for the review and we look forward to welcoming you back. See you soon!

"Truly a PLUS"

5
12/04/2016

Excellent stay/experience at this hotel. Staff friendly and seemed to be truly concerned about the quality of their service. Room was very clean, modern and quiet with a very comfortable bed. Wi-fi worked great. The included breakfast was delicious, hot and included just about everything a person could desire. The free newspapers and cookies available 24 hrs a day topped off this well run hotel. I would definitely return here if in the North Canton area.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello nwekenkid, Thank you for the wonderful review. We truly appreciate the kind words regarding our team and our hotel. Best Western Plus North Canton Inn & Suites strives to make an impactful impression and we are delighted to know we were able to achieve this goal in your experience. The free amenities such as the Free Cookies, Free Coffee, Water, Tea and Hot Chocolate, Free Newspapers, Free Shuttle Service, Free High Speed Internet Access, Free Breakfast, Free Amenities are always a "Plus". However, Great Service is Priceless. We look forward to serving you. See you soon!

"Leisure stay"

5
11/04/2016

Best Western was very clean inside and out. The breakfast was included in the price and was an excellent value. The check in host was very attentive to the needs and knew the process. Was very efficient check in. Room was in excellent condition.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Donald P, Thank you for taking the time to share your experience at our Best Western Plus North Canton Inn & Suites . We sincerely appreciate your acknowledgement of the Team, the Hot Breakfast and the speedy and efficient check-in process. We know your time is valuable and It is our goal to consistently exceed your service expectations. We are pleased to know that you found our service attentive and the condition of our rooms excellent. Thank you again for the wonderful review. We look forward to welcoming you back. See you soon!

"Pleasantly Surprised"

4
11/04/2016

The check-in/check-out process was very efficient. The location was great. Near plenty of retail and restaurants. The room was very clean and modern. The beds were extremely comfortable and the room had a fridge and microwave as well. The staff was pleasant and helpful. I would definitely recommend this hotel.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Michelle J, Thank you for the wonderful review. We appreciate the recognition of the team and the exceptional service they consistently provide. We are delighted to know that you appreciated the Microwave and Refrigerator and Freezer provided in every guest room. We understand that these extras along with an upgraded bedding package are crucial to a comfortable stay and a good-nights rest. Thank you again for the wonderful review. We look forward to serving you. See you soon!

"Pleasant surprise"

5
08/04/2016

In town for business. Needed quiet space for sleep during day. Hotel allowed me to check in early, get some sleep before working over night. Also allowed me to check out late on my last day. Very nice fixtures and comfortable room.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Gordon S. Thank you for taking the time to review our Best Western Plus North Canton Inn & Suites. We truly appreciate the acknowledgement of the great service you received from our team. Wile it is our goal to provide a superior customer service experience, it is nice to receive valued feedback from our great guests as affirmation that we continue to take care our our esteemed travelers. Thank you again for the wonderful review and we look forward to welcoming you back. See you soon!

"Best Western North Canton"

5
07/04/2016

Very nice hotel in a great area of North Canton. Close to Football Hall of Fame, restaurants, shopping. Our room was very clean and comfortable and we would absolutely stay here again if we are in the area.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Paula V. Than you for sharing your experience at our Best Western Plus North Canton Inn & Suites. We truly appreciate the wonderful comments about how clean you found our rooms and how convenient you found our location. It is always our goal to provide a clean fresh and comfortable room and it is nice to know that we have exceeded your expectations and you will return. Thank you again for the wonderful review. See you soon!

"Best in North Canton"

5
03/04/2016

Stayed at the Best Western Plus in North Canton. Could not have been nicer -- highly recommended. Large and clean room. Nice fitness center. Good breakfast. Close to other restaurants and shopping Easy to find. Very quiet

"Best Best Western I've Ever Stayed At"

5
29/03/2016

I stay at Best Western hotels quite frequently, as they are the host hotel for three yearly conferences that I attend. I always enjoy them, but THIS location is by far the best hotel I have ever stayed at. The housekeeping staff do a thorough job ensuring cleanliness. There wasn't so much as a speck of dust in my room. Front desk staff are all very attentive, and even greeted return guests by name as they welcomed them back. The walls, carpets, drapery, fixtures, etc... where fresh, and well maintained. Pool and hot tub where crystal clear and clean, even though both got pretty moderate use. Breakfast should not be skipped! The choices where great. They even served greek yogurt, and they make your waffles for you! Do yourself a favor, and always book your stays here when you are in the area. The experience here has been second to none.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello PeninsulaWife, Than you for the wonderful review. We are always pleased to know that our guests have exceedingly enjoyed their stay. We are truly honored to have you as our guest and we appreciate your loyalty to Best Western. Than you for recognizing how clean you found your room. Our housekeeping team works very hard to ensure you have a clean and fresh room. We realize the impact of having a clean room and great service is on your overall experience. Thank you for the wonderful recommendation. It has truly been our pleasure to have you as our guest. See you soon!

"Picture Perfect"

5
28/03/2016

Wonderful professional staff Accomadations perfect from the beds to the pool to the hot tub clean comfortable Breakfast was plentiful and fresh The pictures on the website were exactly what we recieved 5 star in my book highly recommend and conviently located across the street to shops and resturants

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Amy A, Thank you for taking the time to share your experience at our Best Western Plus North Canton Inn & Suites. We are delighted to know that you found our team professional and the accommodations clean and comfortable. We pride ourselves on exceeding your expectations and we pleased to know that we have beens successful in providing you with they type of service that would inspire you to share such a positive experience and moreover, return. Thank you for recognizing how plentiful you found our Breakfast Buffet. With our professional team of Breakfast Ambassadors on the job and an array of Hot and Healthy offerings, you will surely not go hungry. We truly appreciate your time and consideration. We cannot wait to welcome you back. See you soon!

"Good location, problem free stay"

4
24/03/2016

The last leg of a week long road trip, it was nice to have a problem free stay. I asked the front desk guy what the difference was between a Best Western and a Best Western Plus, he didn't have a good answer. I was just wondering because the other two "Best Western Plus" on our road trip had full service restaurants. This is a pretty typical Best Western, looks fairly new, in good condition with a generic breakfast bar. Guess I was getting spoiled with the full service breakfast's at the last three stops on our road trip. Good location, many restaurants nearby. I would probably stay here again if I came back to Canton.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Philosophyguru, Thank you for taking the time to share your experience at our Best Western Plus North Canton Inn & Suites. We are delighted and honored to have such an esteemed traveler as yourself stay with us. Moreover, we are pleased to know that you did enjoy your stay and would definitely return. I appreciate your interest in our Best Western Plus descriptor and I would like to offer you some insight on the differences between Best Western and Best Western Plus. est Western Plus. Best Western Plus always offers that little something extra. From well appointed rooms to convenient amenities such as free high speed internet access, an in room mini-fridge and available breakfast, Best Western Plus is thoughtfully designed to suit the needs of any business or leisure traveler. It all adds up to an enhanced level of comfort for guests looking to get the most out of their stay. Best Western Best Western offers a welcoming experience from the moment you enter. Here you'll have the opportunity to recharge amid clean, comfortable surroundings. Amenities such as available breakfast and free high-speed Internet access ensure an effortless stay with exceptional value for business and leisure travelers. Because Best Western, Best Western Plus and Best Western Premier is committed to delivering a unique travel experience you will discover that one-of-a-kind experience with the consistent superior service you have come to expect from the Best Western Brand. Thank you again for the wonderful review and we look forward to your return. See you soon!

"Park and Fly"

4
26/02/2016

Convenient location with the right amenities: free WiFi, 24/7 coffee bar, indoor pool & hot tub, parking, free airport shuttle (professional and clean), and business center. Great experience with staff; professional appearance and great demeanor with excellent service.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello David M, Thank you for taking the time to review our Best Western Plus North Canton Inn & Suites. We truly appreciate the wonderful comments regarding our team and our facility. We are delighted to know that you were able to take advantage of our Park and Fly Package. In addition to Complimentary airport transportation, we will provide complimentary shuttle service to any one of the many shopping, dining or local attractions in the area. Thank you again for choosing Best Western. We look forward to serving you. See you soon!

"3rd stay, still great "

5
23/02/2016

My 3rd stay, and still a great hotel. Breakfast is still large plentiful and diverse. Rooms are nicely appointed, comfortable, and quiet. My only complaint is that the Internet seemed to get a little overwhelmed as the hotel filled up, time for a little more bandwidth.. All in all, a great experience!

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello GaMtnTraveler, Thank you for taking the time to share your experience at our Best Western Plus North Canton Inn & Suites. We appreciate the acknowledgement of the bountiful Complimentary Hot Breakfast Buffet we serve daily. With Freshly prepared Belgian Waffles, Scrabbled Eggs, Hot Oatmeal, Sausage, Bacon and so much more, you will surely not go hungry. I am truly sorry for any inconvenience you have experienced with connection to the internet. With the recently increased bandwidth, which more than exceeds the requirements set by our industry and our brand, you should never experience a problem, However should you ever experience a connection issue with any of your devices, we have 24 /7 support for your convenience. Please remember we are always here to serve you not matter the issue and no matter the hour. It is truly our goal to make your stay most enjoyable and provide superior customer care. Thank you again for the review and we cannot wait to welcome you back See you soon!

"The best overall experience"

5
22/02/2016

Love the Best Western experience, I choose Best Western for my family every trip. The Customer Service, cleanliness, and amenities always exceed my expectation. The best quality and overall experience.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Stephanie J, Thank you for taking the time to review our Best Western Plus North Canton Inn & Suites, We truly appreciate the kind remarks about our team and our hotel. It is always a pleasure to welcome you and your family back to our family. We take great pride in knowing that we have exceeded your expectations and with all of the choices you have, you continue to choose our Best Western. Thank you for your loyalty. You are truly appreciated. See you soon!

"GREAT STAY/BAD BILLING"

4
16/02/2016

My stay was great. Breakfast and pool were great. I had a problem after checking out. It has been two days and the room is still on my bank statement TWICE. Plus the incidental charge is still showing. WHY DOES IT TAKE THIS LONG? It is putting this account into overdraft and I cannot use it..

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Angela P, Thank you for taking the time to review our property. We are delighted to know that your stay was great. However, please accept our most sincere apologies for any inconvenience with the authorizations on your card. Please feel free to contact us directly should you experience any further issues. Thank you again for the feedback we will certainly see this information to strengthen our operations. We look forward to welcoming you back. See you soon!

"Best Value in North Canton"

4
12/02/2016

This was my 13th stay at the Best Western North Canton over a two year period. The staff is typically friendly and helpful. The Breakfast has nice offerings, typically fresh scrambled eggs and sausage. Fresh fruit. Waffles you can heat, prepackaged slices of french toast you can toast. Yogurt, and assorted bread products. The lobby also offers two complimentary newspapers: the Canton paper and USA Today. The papers are always appreciated. I like the rooms. I usually bring my laptop, turn the TV on low, and get quality work done during my stay. I also typically use the hot tube. Usually very nice, but this time the water was not hot. I hope the hotel soon attends to this issue, so that by my next stay the tub is up to its usual standard. I often use the pool as well. It is nice: good size and clean. During the winter, the hotel also does a fine job of keeping the parking lot and walks clear and salted. Excellent all-around value.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Lew C, Thank you for taking the time to share your experience at our Best Western Plus North Canton Inn & Suites. We Truly appreciate your continued loyalty to our hotel. It is our honor to have you as our guest. While we are delighted to know that you consistently enjoy your stay each time, we are disappointed to know that the Whirlpool did not satisfy your expectations. However, I am happy to report that we have addressed all issues and the hot tub is warm and relaxing and waiting for your return. See you soon!

"NORTH CANTON"

5
11/02/2016

This hotel is conveniently located to Stark College where they hold the tech schools. Very nice hotel, well maintained. The breakfast is good. The beds are comfortable. The quest services attendants are professional and courteous. If there was any problems I am confident they would take care of it.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello dianagile, Thank you for taking the time to review our property We appreciate the wonderful comments regarding our hotel, our amenities and our team. We truly pride ourselves on our service and we are delighted to know that we accomplished our goal to provide you with a superior customer service experience. Thank you again and we look forward to welcoming you back. See you soon!

"Poor Customer service and Bad policy"

3
05/02/2016

I arrived to the hotel after working. I was dirty, tired and ready for a shower and to rest. Staff seemed stuck up and I felt looked down upon for my appearance. I was also charged 50 bucks for possible incidentals in my room and that will be credited back to my checking account within 10 business days. No other Best Western has ever done this for that long....

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello 149gregoryc, Thank you for taking the time to provide this very valuable feedback regarding your recent stay at our hotel. We are truly disappointed to know that you felt our staff did not provide you with the level of service you are entitled to as one of our most valued guests. I can assure you that we will use this experience as an opportunity to reinforce our training and strengthen our team. It is our hope that you will return so that you may experience the difference. Please allow us the chance to restore your faith in our service. We look forward to welcoming you back

"Great Place to Stay."

5
20/01/2016

The staff is extremely kind and helpful. It is a great value for the money. The breakfast is always good and offers a good selection of items. I stay here every time I am in town for a meeting. I highly recommend it.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Douglas L, We truly appreciate the wonderful review. Thank you for recognizing the upgraded breakfast offerings at our Best Western Plus North Canton Inn & Suites. We feature an array of hot items such as Sausage Gravy and Biscuits, Scrabbled Eggs, Freshly Prepared Belgian Waffles with your choice of many fresh toppings, Sausage, Bacon and a Hot " Create Your Own Oatmeal" station. You will not go hungry at Breakfast when you stay with us! We cannot wait to welcome you back. See you soon!

"Gymnastics Trip"

4
12/01/2016

Overall a great stay. Pool water was freezing and hot tub jets were broken and water was too cool. The rooms were clean and the staff was super friendly and helpful. We were pleased with the attention upon arrival.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Carolyn S, Thank you taking the time to review our Best Western Plus North Canton Inn & Suites. We truly appreciate the feedback regarding your experience and we certain apologize for the issues your encountered with our pool and spa. I can assure you that all issues have been resolved. Thank you for recognizing how clean our hotel is and our team for the friendly and attentive service they provided during your stay with us. We understand that despite our best efforts things may go wrong but it is how you resolve those issues and the service you receive that makes it right. We cannot wait to welcome you back. See you soon!

"Home away from Home"

5
02/01/2016

Visiting family for the holidays and we needed a handicap accessible room. The staff were incredible and did everything they could do to help us with providing a wheelchair, first floor room, close to the front of hotel, you name it they were on it! The breakfast room was bright and cheerful and the food was very good. Everyone was so friendly and always smiling - even working through the holidays. I would recommend this hotel highly.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello X7216YKkennethm, Thank you for taking the time to share your experience at our Best Western Plus North Canton Inn & Suites. We truly appreciate all of the kind words about our team and our facilities. I am delighted to know that our team went above and beyond to ensure that you felt comfortable and were taken care of. We realize how important it is to treat every guest like we would wish to be treated and it truly appears that we have succeeded in making your stay a memorable one. It has been our absolute pleasure to serve you and we look forward to your return. See you soon!

"New Years Eve"

4
02/01/2016

Would stay again. Have stayed at this hotel in the past for leisure purposes and would recommend to anyone coming to the area. There is a lot to do and several restaurants in the area. It is also not that far from the airport and a better value than maybe available at a closer location. There is also a mall in the area with several different stores and also a movie theater and grocery stores. Please consider this hotel if in the area.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Lisa M, Thank you for taking the time to review our Best Western Plus North Canton Inn & Suites. We truly appreciate the mention of how convenient our location is for any traveler. We are located in the heart of the North Canton Area, less that 2 miles from the Akron/Canton Airport. We also have packages available for those travelers who need to fly out of the airport and leave there vehicle while traveling. We will allow you to park your vehicle in our lot and provide complimentary transportation to the Akron/Canton Airport when you book one of our packages. Our complimentary Shuttle Service will also take you to any one of the many local shopping, dining options or to any of the local attractions. Thank you again for recommending Best Western Plus North Canton Inn & Suites and we look forward to welcoming you back. See you soon!

"Mini Vacation"

5
30/12/2015

Very clean and good location. Staff is very helpful and friendly. We went to the Football Hall of Fame and utilized the free shuttle service offered by the hotel. Door to door service. This was great since it rained the entire time of our visit. Great and friendly service!!!

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Lynn K, Thank you for the wonderful review of our Best Western Plus North Canton Inn & Suites. We appreciate the mention of how friendly and accommodating our team is, how convenient our location is and how clean our hotel is. We realize how crucial it is that all of these components are in place for a successful guest experience. Moreover, it is our goal to provide you with a superior experience that would make you want to return. See you soon!

"Relax: They Have A Place For You"

5
27/12/2015

In Canton, OH, on a stop to someplace else, this hotel can't be beat. Less expensive than Holiday Inn Express, but with a superior breakfast and equal internet, pool, and fitness facility, the Best Western seems to be staffed by a team devoted to ensuring travelers are comfortable. Nice, large, clean rooms and a front desk staff ready to answer questions and offer directions. This place has it all for a one-night or one-week stay.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello donnabF2357SJ, Thank you for taking the time to share your experience at our Best Western Plus North Canton Inn & Suites. We appreciate your acknowledgement of the service you received from the team and our comfortable facility. You are correct in your assessment, we are truly dedicated to providing a superior experience that will encourage you to return. We look forward to serving you. See you soon!

"Best experience"

5
22/12/2015

This Best Western is by far the best one we have ever stayed at. Entire staff is truly exceptional. WE would not stay anywhere else in the Canton area. Breakfast was well prepared and the food was fresh and good. Fresh fruit was available all day, as well as coffee and tea. Great service and great value

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Gregory S, Thank you for taking the time to review our Best Western Plus North Canton Inn & Suites. We truly appreciate the wonderful comments about our hotel and our Team. Thank you so much for mentioning the Complimentary Full Hot Breakfast offered each morning. We are truly dedicated to providing a fresh, healthy and hot beginning to each day! It has been our pleasure to serve you and we look forward to welcoming you back. See you soon!

"Best Western Plus North Canton, Ohio"

5
18/12/2015

Very nice hotel with friendly, helpful staff. Conveniently located for visitors to the NFL Hall of Fame. Great German restaurant nearby. Quite a good value as rates were reasonable for the amenities and breakfast provided. I would definitely stay here again upon a return trip to this area.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Wayne W, Thank you for taking the time to review our Best Western Plus North Canton Inn & Suites We hope that you had the opportunity to enjoy our complimentary shuttle service to any of the local restaurants or attractions during your stay with us. Our Transportation Team welcomes the chance to provide transportation to the Pro Football Hall of Fame or any of the local dining or shopping establishments. Thank you for choosing Best Western Plus North Canton Inn & Suites we will be anxiously awaiting your return. See you soon!

"Nice Stay"

5
17/12/2015

The hotel was clean and the staff was great. Very friendly. Location is good. Close to I-77, shopping and restaurants. The breakfast was pretty good as well. The room was spotless and there is also an indoor pool. Would stay again for certain.

SpringHill Suit... M, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
Hello Steven A. Thank you for taking the time to review our Best Western Plus North Canton Inn & Suites. We are delighted to know that you enjoyed the facilities including the indoor pool and Breakfast. Thank you for recognizing our attention to cleanliness. We understand how important having a clean and fresh room is to any traveler and we strive to provide this to every guest. So thank you for recognizing the hard work and efforts our housekeeping team shows every day in order to make your stay more enjoyable. Thank you again for the review and we look forward to your return. See you soon!

"Nice hotel and excellent staff."

5
20/11/2015

The Best Western Hotel is one of the best I have stayed at. Don't hesitate to book it. When I return to Canton I will stay there. The staff were very helpful and friendly. The room was excellent. A nice place!

"Nice Stay"

5
08/11/2015

Nice, clean and well maintained. Friendly staff. Good rate. I would stay again if in the area. It has an indoor pool. It's close to shopping, dining, the airport and is just off of I-77. Breakfast was pretty good and is included with the price of the room.

"First stop one our way home"

5
06/11/2015

This is absolutely the nicest hotel we have stayed at for quite some time. The employees were friendly and helpful. they even called us that morning it see if there was anything that we would need for our stay. The breakfast was really great, scrambled eggs, bacon, sausage, biscuits gray, juice, coffee, Greek yogurt with fruit, they will make you a waffle( if you want one) and much more. We used the shuttle to take us to the Football Hall of Fame, saved us $10.00 parking fee! The rooms and pool area were very clean. The hot tub was a plus after spending the day walking around the hall of fame.

"Wonderful"

5
05/11/2015

This is absolutely the cleanest, nicest hotel I have ever been in, ranks right up there with the much more expensive hotels. It appears to be brand new, but upon asking around, is over 10 years old. It has been remodeled but everything is perfect. I find the condition of the elevator is a good indication of what the hotel will be like. This one was spotless. Checking in was a breeze. The room was a decent size, also it was spotless. The bathroom also spotless, not a speck of dirt in the corners, with a large counter to put all your items. The beds were very nice, seemed new. I like how they double sheet the comforter so nothing of it touches you. Lovely area with an indoor pool and hot tub, very warm with nice chairs all around. Breakfast was very good, hot when it needed to be, cold when it needed to be, had a lot of choices, make your own waffles, sausage, turkey patties, scrambled eggs, sausage and gravy, biscuits, Greek yogurt with blue berries and grapes, oatmeal, fresh fruit, fruit cups, several choices of cereal, pastries, bagels, breads, juice, teas and of course coffee. The lady taking care of the breakfast was good to make sure everything was attended to. They also offer a shuttle, not sure where it goes, but surely is a good thing. Several restaurants to walk to (McDonalds next door) but could not hear a thing, and everything you could imagine to drive to across or down the street within a half mile. I would absolutely recommend this hotel.

"hotel"

5
31/10/2015

A very clean and pleasant hotel. It was near shopping and restaurants. They will shuttle you to the restaurants. The hotel is only a short drive from Amish country and several wineries. There are the Canal Fulton Byways to fish and several lakes. Very easy to plan a nice getaway.

"Vacation to see Football Hall of Fame"

5
26/10/2015

We had an excellent time at the Best Western Plus North Canton Inn & Suites, North Canton, Ohio. The staff was very helpful in directions to places close by to see and helped with places to eat also. The hotel was very nice and we enjoyed out stay there.

"Denied Our Room"

1
18/10/2015

My fiance and I went last night (note: we are both 18). Everywhere we checked, the age limit was 18 to rent a room. We got to the hotel, almost checked in to our $105 room, and the person at the front desk says we have to be 21. My dearest and I go back out to the car, furious and frustrated. We get on the Best Western website and can't find an age limit anywhere. I go back in to ask for proof and got a very rude attitude from the worker. We ended up staying somewhere else, still furious.

"A 1"

5
15/10/2015

Could not ask for better service or accommodations. Jacuzzi & pool were great, very clean & the staff from the front desk to the GM. couldn't have been better. They were OUTSTANDING & HELPFUL. Will for sure be my place to stay when in Canton, OH.

"Very Nice Hotel convenient to Akron activities"

5
15/10/2015

Great location for visiting the Pro Football Hall of Fame and other Akron/Canton activities. Stan Hywet mansion is definitely worth a visit. The hotel was very nice. Room was comfortable and clean. Breakfast was typical free hotel breakfast, nothing special. Only problem was chlorine smell in room 204 which is over the indoor pool. I would suggest avoiding that particular room.

"The "BEST" place to stay!"

5
13/10/2015

This was our first trip to Canton. I'm so glad I chose the North Canton Best Western Plus for our stay. It was clean, friendly and the free breakfast in the morning was amazing! We will definitely stay here again or recommend it to others.

"great hotel with great amenities"

5
24/09/2015

Awesome hotel! 24 hour shuttle service, flavored water at the desk and the continental breakfast is more like a hot breakfast buffet. Saw both the king and the queen double and both were very nice and comfortable. While in the area visit the fox and hound pub! You can take the free shuttle!

"pleasant stay"

5
24/09/2015

Check in and check out was a breeze. Staff was very professional and efficient. Breakfast room was very crowded, but staff hustled to keep food trays full. Our only objection to our room was that it was next door to the pool and the smell of chlorine was strong.

"No Complaints"

5
21/09/2015

Hotel and room very clean, friendly staff, everything appeared to be kept up extremely well, will use again next time in the area. Had never stayed here before but reviews and pictures were both appealing. It did not disappoint

"Thank YOU John McGuire"

5
21/09/2015

I had an earring that was a gift from husband go down the drain. Within 10 minutes of this happening John came up and handed me my earring! He was so nice and professional. John Deserves a big hug and praise for helping me

"A pleasant place to stay en route"

5
14/09/2015

We stayed here one night during a road trip lasting 5 days. Of the 3 places I stayed, this one had the most pleasant and helpful staff. They were all professional and ready to do what they could for us. We didn't have time to use the pool or take advantage of the fitness center, but the room was nice and the bed was wonderfully comfortable. I was impressed with the quality of the bathroom, as well. The filtered water spigot was a nice touch.