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Absolutely amazing! The hotel is perfectly situated just steps away from all the amenities you could need. Bars, restaurants, supermarket, clothing shops, and transportation all within a short walk. This was our first visit to Nice and to this hotel, and the reception team was incredibly helpful and friendly. A huge thanks to Lyna and Ana for making our stay truly unforgettable. The breakfast was delicious, and the morning breakfast team always greeted us every day with a warm smile. Thank you, Best Western, for making our holiday so truly memorable!
Dear, Thank you very much for your wonderful words and your perfect rating. We are delighted you enjoyed our central location and attentive team. It would be a pleasure to welcome you again for another memorable experience in Nice. For your next visit, consider booking directly on our website to benefit from the best rates. Sarah Jeanroy, directrice generale
Loved it. Loved the reception staff. It was great!
Dear, Thank you so much for your wonderful feedback and perfect rating. We are delighted that you appreciated our reception team and that your stay was so enjoyable. We would be pleased to welcome you again for another personalized stay in the heart of Nice—especially with the Nice Carnival coming up from February 9th to 28th, 2027! Sarah Jeanroy, directrice generale
My third stay at this hotel was, once again, absolutely incredible and truly inspiring! From the very first moment, I was greeted with the warmest hospitality, and every detail was thoughtfully handled to create an unforgettable, magical experience. The warmth, kindness, and genuine care the entire hotel team shows toward every guest comes through in everything they do. The reception team is phenomenal, always ready to help with any request and going above and beyond to find the perfect solution. The room was immaculately clean, and breakfast was simply delicious and a real treat every morning! The hotel keeps evolving, continually refreshing its interiors and decor with thoughtful new touches that make every visit feel special in a new way. The rooms are wonderfully comfortable, with a great bed and every little detail in place to guarantee a relaxing stay and truly restful nights. The balcony, with its lovely view is the perfect spot to unwind in the evening, watching the moon, reading in peaceful calm, with a cup of tea or a cocktail in hand. Every staff member radiates kindness and warmth, creating an atmosphere of true comfort and heartfelt care that makes you feel completely at home. A special thank-you goes to Sarah, the hotel's General Manager, for leading the entire team with such excellence and for her extraordinary hospitality. The hotel's location is absolutely fantastic, in the central part of Nice, surrounded by wonderful infrastructure, and just a 15-minute walk from the beach. Without a doubt, I'll be back again! This hotel has completely won my heart.
Dear, Thank you sincerely for your wonderful loyalty and such an inspiring review. We are delighted that each stay with us continues to exceed your expectations, and your trust is a true reward for our entire team. Our renovated hotel and its central location near both the sea and city center aim to make every visit unique. We look forward to welcoming you again soon for another personalised stay. For your next trip, don't hesitate to book directly on our website for the best rate. Warmest regards, Sarah Jeanroy, directrice generale
amazing check in and staff , we were dissapinted we had not booked a balcony but we were shown 2 other rooms a a larger one and one with a balcony by the manager her self ,we chose the one with a balcony , they moved us while we went for tea , no hesitation at all and on checking out travel palns for home we asked for a later check out ,we were given this with no added charge , brilliant stay, comfy beds and ample coffee and tea . very clean room . not to noisy too. we did not choose breakfast so cant comment on that however deffinantly will stay again and thankyou to the lovely team . :)
Dear, Thank you for your wonderful feedback and perfect rating. We are pleased that our team could offer a personalized stay and help you find the ideal room with a balcony. Your satisfaction is our greatest reward. We look forward to welcoming you again for another brilliant experience in our recently renovated hotel, ideally located in the heart of Nice. Sarah Jeanroy, directrice generale
Great staff,perfect location, good breakfast,and cool room .
Dear, Thank you for your wonderful feedback and perfect score. We are delighted that you enjoyed our renovated hotel, the personalized service, our central location close to the sea and city center, and the quality breakfast. It would be a pleasure to welcome you again. For your next stay, book directly on our website for the best rate. Sarah Jeanroy, directrice generale
Best facility, unbelievable staff and excellent location. Breakfast was also great. Would stay here every time I visit!!
Dear, Thank you sincerely for your wonderful feedback and perfect rating. We are delighted that you appreciated our renovated hotel, the central location near the sea and the city centre, and our dedicated team. We truly look forward to welcoming you back for another personalized stay—remember you will always find the best rates by booking directly on our website. Sarah Jeanroy, directrice generale
Ana at reception made us feel very welcome, was very accommodating and kind. Wonderful spacious room, comfortable bed & pillows, good shower, air con and lovely view of the nice high street. Thanks for your hospitality and making our stay so wonderful Ana.
Dear, Thank you very much for your outstanding feedback. We are delighted that you enjoyed your spacious renovated room and appreciated our team's personalized service. Our central location near the sea and city center truly allows for a unique stay in Nice. We look forward to welcoming you again. For your next stay, remember to book directly on our website for the best rate. Sarah Jeanroy, directrice generale
It was a perfect stay for us. We have got a great welcoming with an explanation of the city. Upon availability of the hotel, we had a very good check-in and check-out process. Every single employee is professional, super friendly and helpful. I especially would like thank the reception team.
Dear Serkan, Thank you very much for your wonderful feedback and your excellent rating. We are delighted that you enjoyed our personalized hospitality and the professionalism of our team. With our central location close to both the sea and the city center, we look forward to welcoming you again, especially during an event such as the Nice Jazz Festival for a unique musical ambiance just a few steps from the hotel. Warm regards, Sarah Jeanroy, directrice generale
Very convenient to all kinds of transportation. Central to the Promenade and all tourist sites. Would definitely stay here again.
Dear Tom, Thank you sincerely for your wonderful rating. We are delighted that our central location made your stay enjoyable. It would be a pleasure to welcome you back for another personalized stay—especially during events such as the Nice Jazz Festival in July, which brings a unique musical atmosphere just steps from the hotel. Sarah Jeanroy, directrice generale
We very much enjoyed our stay at the hotel. I would recommend highly to anyone! We were unexpectedly selected as Client of the Day and we got a room upgrade and a gift of prosecco! So lovely!
Dear Melissa, Thank you so much for your wonderful feedback and for recommending us so highly. It was a pleasure to welcome you, and I am delighted that your stay was enhanced by our personalized service. We hope to have the joy of welcoming you again soon—don't hesitate to book directly on our website for the best rate. Sarah Jeanroy, directrice generale
What an amazing experience staying here The rooms were large enough cool and so comfortable Breakfast was an array of freshness Baguettes croissants cold meats cheeses eggs soft medium or hard The coffee and fresh juices were fantastic Too much to mention it all I want to thank Pauline Zoe Lyna all the breakfast and cleaning staff You all made our stay so welcoming safe and enjoyable Your attention to detail is more than 5 star I recommend anyone wanting a pleasurable stay in Nice to consider you Again a huge thank you
Dear, Thank you very much for your enthusiastic feedback and for highlighting the professionalism of our team. We are delighted that you enjoyed both the comfort of our rooms and the quality of our breakfast, which we strive to make as varied and fresh as possible. We would be truly pleased to welcome you again for another personalized stay in the heart of Nice. During your next visit, feel free to reserve directly on our website to benefit from the best rates and exclusive offers. Sarah Jeanroy, directrice generale
Great service and quite a good place for a Nice stay. Hotel Team is amazing and Patricia is great and helped me a lot during my stay! Thank you
Dear, Thank you so much for your wonderful feedback and perfect score. We are delighted that you enjoyed our personalized service and truly appreciate your kind words about our team, especially Patricia. We would be very happy to welcome you again for another stay at our renovated hotel, ideally located just steps from the sea and city center. Sarah Jeanroy, directrice generale
The overall experience was very pleasant. The hotel staff were very kind and very helful. They provided everything we asked for and allowed us to grab breakfast when we arrived late. One day when I asked if I could take a plate of breakfast to my room for my girfriend, they said yes and even offered me a tray to bring it there easier. The breakfast itself was really good and had everything you need (eggs, sausage, cheese, crepes, croissants, vegetables, fruit, coffee machine, juicer for oranges, many desserts, etc...). The room was new and in great shape. It had great air conditioning, which was adjustable from inside the room. We also received free water bottles which they refilled when cleaning the room. We also appreciated the fact that we got 5 towels for the 2 of us. There are no negative comments to say about our stay, everything was great.
Dear, Thank you sincerely for your wonderful feedback and for highlighting the care and attention of our staff. We are delighted to know you enjoyed the renovated comfort of your room, the personalized service, and the quality of our breakfast. Our central location, just steps from the sea and city center, allows you to make the most of Nice—and with the Nice Jazz Festival (23–25 July) approaching, the atmosphere promises to be truly unique nearby. We look forward to welcoming you again soon. For your next stay, remember to book directly on our website for the best rate and exclusive offers. Kind regards, Sarah Jeanroy, directrice generale
The hotel is a great value for its price. The location, staff, room, and breakfast are wonderful. Many thanks for such an amazing time in Nice.
Dear, Thank you sincerely for your exceptional rating and warm words regarding our staff, central location, and overall hospitality. We are delighted you enjoyed your time in our renovated hotel, just steps from the sea and the city center. We would be honored to welcome you back on your next visit—make sure to book directly on our website for the best rate. Sarah Jeanroy, directrice generale
We had stayed at this hotel a couple of years ago and were happy to come back with friends this time. We used it as a pre- and post-cruise hotel and it was much more reasonably priced than the one offered by the cruise line. The desk staff are friendly and helpful and efficient. The rooms are small by US standards, but very clean and we love the small balcony street view. The location is great for seeing the sights in Nice, near tram, bus and train. And I recommend getting the breakfast that's available for purchase...fresh orange juice, homemade baked goods and much more.
Dear Relax793119, Thank you for your positive feedback and your loyalty to our hotel. We are delighted that our central location close to the sea and the city centre, as well as the helpfulness of our team, made your stay enjoyable. The summer season in Nice is the perfect time to enjoy the festive atmosphere and beautiful beaches. We look forward to welcoming you again soon. Sarah Jeanroy, directrice generale
We enjoyed our stay here. Friendly, happy staff greet you each time you wander through reception. Room was clean and spacious. The shower had great water pressure. The 60/70's decor missed the mark but was a bit of fun!
Dear, Thank you sincerely for your positive feedback. We are delighted that you enjoyed the comfort of your room and the warm welcome from our staff. It would be a pleasure to welcome you again during your next visit to Nice. Direct booking on our website guarantees you the best available rate. Kind regards, Sarah Jeanroy, directrice generale
Absolutely fantastic. Elina gave us such a warm welcome when we arrived. Our room was lovely, it was recently refurbished and was really smart. Huge and comfortable bed, good air-conditioning. The bathroom was really nice and very big! We had breakfast, very nice with lots of choice. Lyne and Zoe checked us out and watched our bags for a few hours, very helpful and friendly. All the staff we encountered were polite and friendly. Very nice hotel, immaculately clean.
Dear, Thank you sincerely for sharing your wonderful feedback and awarding us the highest rating. We are delighted that you enjoyed your stay and appreciated the personalized service from our team. Our recently renovated hotel, with its central location close to the sea and city center, aims to ensure your comfort at every moment. We would be honored to welcome you back for another stay. Feel free to book directly on our website for the best available rates. Warm regards, Sarah Jeanroy, directrice generale
As previously mentioned the rooms are on the smaller size however were cleaned immaculately. Breakfast is continental with an excellent selection of home baked cakes. Hotel is in an excellent cental location with good transport links. What sets this hotel apart are the staff who are very friendly and helpful nothing is too much trouble.
Dear Darlobob, Thank you very much for your kind words. We are delighted you appreciated our central location and the dedication of our staff. It would be a pleasure to welcome you again, especially during the vibrant summer season when Nice comes alive with festivals and events such as Ironman France. Booking directly on our website ensures you the best rates for your next personalized stay. Sarah Jeanroy, directrice generale
The hotel is basic in terms of services and food variety for breakfast. However the staff makes the whole experience nicer. They are very accommodating and helpful. Two ladies were so supportive, Enora and another staff member who supported me multiple times. On booking the hotel was classified as 4 stars, on site I knew it's 3 stars which explains the basic level. It's still nice for a short quick stay.
Dear 314halaa Thank you for your kind words about our team; your appreciation means a lot to us. We hope to see you again during a future visit to Nice, perhaps during one of the many upcoming summer festivals or the Ironman France Nice event on June 28th, when the city truly comes alive. Best regards, Sarah Jeanroy, directrice generale
Great hotel in a great location for exploring Nice. Close to trams and train station. Nice breakfast with plenty of choice. Rooms are cleaned every day and towels changed daily. Staff are lovely and helpful. Thanks to Patricia, Zoe, Enora and Lyna on Reception and of course the staff who facilitated breakfast and cleaned our rooms. One tip. Ask for rooms at front of hotel if available. We were woken up early every morning by deliveries to the hotel opposite our rooms which were at the back of the hotel.
Dear 258pats, Thank you very much for your kind words and for highlighting the central location of our hotel, as well as the dedication of our team. Your satisfaction is truly rewarding. With the summer season and special events such as the Cannes Film Festival approaching, our city becomes even more vibrant for your next visit. We would be delighted to welcome you again—by booking directly on our website, you can benefit from our best rates. Kind regards, Natasha Dimitrieva, front office manager
The hotel is a good size and the staff are happy to help with anything. Also, the hotel location is really convenient for transport and sightseeing
Dear Simon, Thank you very much for your wonderful rating. We are delighted that you enjoyed both our central location and the attention of our team. We would be pleased to welcome you again soon—especially with the festive summer atmosphere in Nice and major events like Ironman France happening on the Promenade des Anglais. Kind regards, Sarah Jeanroy, directrice generale
We have stayed at this hotel on several occasions and are never disappointed. It is in an ideal central location and the rooms and breakfasts are very good. The staff are very friendly, helpful and knowledgeable especially Patricia and Lucis.
Dear, Thank you sincerely for your wonderful feedback and your continued loyalty to our hotel. We are delighted that you enjoyed our central location, comfortable rooms, and quality breakfasts. The dedication of our staff, especially Patricia and Lucis, is a real asset to our service. We would be pleased to welcome you again soon, especially with the summer season beginning and the festive atmosphere taking over Nice. Sarah Jeanroy, directrice generale
Staff was exceptional! Friendly, helpful and accomodating. Give great restaurant recommendation and gave us a map when we checked in which helped us get a lay of the land!
Dear Sandy, Thank you for your wonderful feedback regarding our team. We are delighted to know you enjoyed the personalised service and local recommendations. With the summer season approaching and private beaches opening, May is truly ideal for discovering Nice—and the Cannes Film Festival is just a pleasant train ride away. We would be honoured to welcome you back to enjoy more of what the city and our renovated hotel have to offer. Warm regards, Sarah Jeanroy, directrice generale
The location of this hotel is fantastic, easy tram ride from the airport & a few minutes walk. Train station is also a few minutes walk, was easy to get to Monaco for a visit. We were given a room which was lovely, but asked if there was a larger room, Enora was so helpful & we moved onto the 5th floor, room was amazing & bed was very comfortable & immaculate. Breakfast was included in our trip, it was wonderful, lots of choice & plenty of drinks choice too. Travelling around was easy, trams right outside or not far to walk to the beach, around a 10 minute walk. The staff here are wonderful, so friendly & helpful & always a smile. Special thanks to Enora, Patricia & Lucie. We had a fabulous stay & if we ever come back, you'll be our first choice to stay with, thank you 🥰
Dear, Thank you very much for your wonderful review and kind words about our team. We are delighted that you enjoyed the comfort of your room, our varied breakfast, and the central location of the hotel close to the sea and city centre. May is the perfect month for discovering Nice and local events, with private beaches open and the Cannes Film Festival easily accessible by train. We look forward to welcoming you again for another memorable stay. Book directly on our website for the best rates. Sarah Jeanroy, directrice generale
For the second year in a row we stayed at the Best Western Lakmi Nice hotel and let me start by stating that the name should be The BEST Hotel in Nice instead. This is simply one of the nicest hotels I've stayed in with a service level that is a 5-star hotel worthy. All staff we encountered during our stay excelled in their service mindedness whatever issue we had. Had a minor mishap that was resolved immediately - with a pleasurable gesture from the hotel to accommodate for our trouble (and it was no trouble at alll). The breakfast is really really nice (pun intended) and the staff working here, never let one down when making sure everyone's OK and the food are continuously fresh - manifique. I've said it before (check my other review of the hotel) and I know that it'll be difficult to get rooms here after this review, but the Best Western Lakmi Hotel Nice is the place to stay when in Nice - and we will be back !! Again. Thanks for having us- it was a great pleasure.
Dear, Thank you sincerely for this outstanding feedback and your continued trust. We are delighted that you enjoyed your personalized stay, the attentive service from our team, and the quality of our breakfast. It is always a real pleasure to welcome you back at our renovated hotel, in the central location close to the sea and city center. We look forward to seeing you again very soon—remember that booking directly on our website guarantees you the best rates. Sarah Jeanroy, directrice generale
The service was excellent. We liked the room with a balcony and a comfortable bed. The location is very good and in walking distance of good shops, restaurants, the main square and the beach.
Dear, Thank you sincerely for your outstanding rating and kind words. We are delighted that you enjoyed the comfort of your room and our central location near the sea and city center. Your satisfaction is our best reward. We would be pleased to welcome you again soon for another personalized stay—consider booking directly on our website for the best rates year-round. With May's beautiful weather and many local events, it's the perfect time for new discoveries. Sarah Jeanroy, directrice generale
We stayed for a week and could not fault the hotel at all. The staff were very friendly and nothing was too much trouble. My wife had a birthday while we were there and they could not have done more for her to make it memorable.
Dear, Thank you very much for your wonderful rating and thoughtful words. We are delighted you enjoyed your personalized stay and that our team contributed to making your wife's birthday so special. With the arrival of longer days and the opening of private beaches, May is a perfect time to visit Nice. We would be pleased to welcome you again soon for another memorable stay. Sarah Jeanroy, directrice generale
One of my all time favorite hotels! Perfect for a girls trip!! Everyone who works there is so helpful, kind, and knowledgeable. My sister and I were both pregnant and they went above and beyond to help us and make us feel welcome! Exceptional customer service! Everything is super cute! It feels like the perfect girl's getaway! The room was so cute! Loved drinking hot chocolate on the balcony! They have hot chocolate you can get anytime! I highly recommend getting the breakfast! The pastries were delicious the best we had while in France! The location is great and an easy walk to the train station, promenade, beach, and restaurants! I felt safe and taken care of the whole time! So many amazing staff! I don't remember all of their names but everyone was so helpful including Lena, Zoe, Patricia, and Elina.
Dear, Thank you so much for your wonderful feedback and for highlighting the dedication of our team members. We are delighted that your stay was so memorable and that you enjoyed both our central location and our personalized service. It is truly rewarding to know we could contribute to a perfect girl's getaway. We look forward to welcoming you back for another delightful experience—don't forget to book directly on our website for the best rates. With the arrival of May, private beaches are opening and the city is buzzing with events like the Cannes Festival, easily accessible by train from Nice. Warm regards, Sarah Jeanroy, directrice generale
We had a delightful time. They took such good care of us. Attentive and thoughtful. The junior suite was darling and comfortable. We would definately book again!
Dear Margery, Thank you for your wonderful feedback and perfect rating. It is a pleasure to know that you truly enjoyed your stay and appreciated both the comfort of our junior suite and the attention of our team. With the private beaches now open and Cannes Film Festival just a short train ride away, May is a fantastic time for an escape in Nice. We would be delighted to welcome you back for another personalized stay in our renovated hotel. Booking directly on our website guarantees you the best available rate. Warm regards, Sarah Jeanroy, directrice generale
It was a lovely stay. The girls at reception, Ana and Lyna, were very attentive and kind. The entire service was very good. I recommend ☺️
Dear, Thank you for your wonderful feedback and for highlighting the attentive service from our reception team. We are delighted that you enjoyed your stay with us. With the opening of the private beaches and the Festival de Cannes easily accessible by train, May truly invites you to escape and explore. We would be very pleased to welcome you back for another personalized stay at our renovated hotel. Sarah Jeanroy, directrice generale
I had a truly pleasant stay at this hotel. The staff was extremely friendly, helpful, and attentive at all times. The rooms were clean, modernly furnished, and very comfortable. I particularly enjoyed the quiet atmosphere as well as the delicious breakfast with its wide selection. The hotel's location is also ideal, as many sights and restaurants are within easy reach. All in all, everything was perfect, and I would definitely recommend this hotel. I would happily stay here again!
Dear, Thank you very much for your wonderful feedback and top rating. We are delighted that you enjoyed our renovated hotel, the personalized stay, and the central location close to the sea and city center. May is ideal for enjoying the first private beach openings or a trip out to the Cannes Festival, easily accessible by train from Nice. We look forward to welcoming you again soon. For your next stay, book directly on our website for the best rate. Sarah Jeanroy, directrice generale
The Lakmi is located right in the middle of excellent shopping, restaurants and close to all attractions. The front desk staff are super polite, helpful and friendly. They also went out of their way to make me feel special on my birthday. The room was comfortable and clean, the bathroom though a bit tight was adequa-te for our needs. We did not include the breakfast in our stay so can't coment. All this made for a memorable stay in Nice. Thank you
Dear, Thank you very much for your wonderful review and perfect rating. We are delighted to hear that our central location and the attentive service from our team contributed to making your stay in Nice truly memorable. With the arrival of the summer season, private beaches are opening and the Cannes Festival is also easily accessible from Nice—perfect for another personalized getaway. We hope to welcome you back soon for another memorable experience. Book directly on our website for the best rates. Sarah Jeanroy, directrice generale
Perfect location just off the main shopping street in Nice. Lovely staff and comfy bed. Great breakfast. Tram stop is only 100m away so if you're travelling with light luggage, it's easy from the airport.
Dear, Thank you very much for your wonderful review and your excellent rating. We are delighted that you appreciated the central location of the hotel, the comfort of our rooms, and the warm welcome from our team. May is the perfect month for a personalized stay, with events such as the Cannes Film Festival easily accessible by train from Nice and the first private beaches opening for the season. We would be very pleased to welcome you again soon. Book directly on our website for the best rates. Sarah Jeanroy, directrice generale
Access to transportation On the shopping street Helpful stuff Satisfied Breakfast Clean Has larger elevator than the usual city hotels in France
Dear Deryasenli Thank you very much for your positive feedback. We are delighted that you appreciated our central location and the comfort of our renovated hotel, including the spacious elevator. May is an ideal time for getaways in Nice, with private beaches reopening and the Cannes Film Festival easily accessible by train. We would be pleased to welcome you again for another personalised stay. Book directly on our website for the best rate. Best regards, Sarah Jeanroy, directrice generale
A pleasant hotel with a good location, easy access via the tram to/from the airport. Very nice staff and good breakfast.
Dear, Thank you for your wonderful comment and superb rating. We are delighted that our central location and attentive team contributed to your enjoyable stay. For your next visit during the beautiful springtime on the Côte d'Azur, we invite you to book directly on our website to benefit from our best rates. Kind regards, Sarah Jeanroy, directrice generale
I was traveling with my sister; we really enjoyed our stay at the Best Western Hotel Lakmi Nice. Our room was compact but cosy and tidy, beds were super comfy. The breakfast choices were splendid for us! I really enjoyed local cheese and saucisse sèche at the breakfast buffet, these locally sourced and premium products added a highlight to the breakfast. I loved a small balcony where you can eat your breakfast. I wanted to mention that the staff here is exceptional: warm greetings and many thanks to Pauline, Patricia, Ana, Lyna and Zoë who were incredibly attentive and went above and beyond to assist us. Everyone was so helpful with our requests! (we got an umbrellas when it started to raining outside; we got iron and ironing board in our room when requested etc.). A nice touch was the welcome tea offered upon arrival at reception. For my next stay in Best Western Hotel Lakmi Nice I'd love a room on a top floor with a different street view. Great hotel to stay when you are exploring French Riviera all day long till the late evenign.
Dear, Thank you sincerely for your wonderful feedback and for recognizing the commitment of our team to deliver a truly personalized stay. We are delighted you appreciated the comfort of your room, the variety and quality of our breakfast, as well as the warm welcome extended by our staff. Our central location is indeed ideal for discovering the French Riviera. We look forward to welcoming you again—please remember that booking directly on our official website always guarantees the best available rate. Kind regards, Sarah Jeanroy, directrice generale
We had a good stay here in one of the attic rooms on the fifth floor, which was quiet, extremely spacious and decorated in a fun, almost psychedelic way! The staff were all excellent, very professional and obliging. I would like to thank Elina, who made our stay particularly memorable.
Dear 121cqcolinm Thank you very much for your wonderful feedback. We are delighted that you enjoyed your personalised stay and appreciated both the comfort of your room and the professionalism of our team. Our central location makes it easy to explore Nice, from the sunny terraces to the beautiful Promenade des Anglais. We hope to welcome you again soon for another memorable visit—remember to book direct on our official website to enjoy the best rates all year round. Best regards, Sarah Jeanroy, directrice generale
What can we say... Patricia Ana Pauline Encra and Lyna were very polite attentive and helpful.the hotel was clean with good shower.breakfast was also good and included. The hotel is just off the main street near to train station and short walk to main square. Good value for money.we would recommend
Dear, Thank you so much for your wonderful feedback. We are delighted that you enjoyed our central location, hospitality, and the overall comfort of your stay. It would be a pleasure to welcome you again for another personalized stay at Best Western Hôtel Lakmi Nice. Yours sincerely, Sarah Jeanroy, directrice generale
We had a wonderful stay at this hotel and would especially like to praise the staff – both the reception team and the night porter were extremely friendly, helpful and professional. Responses to emails and requests were always very quick and efficient, which made everything smooth and stress-free. I also really appreciated the eco-friendly option to opt out of housekeeping in exchange for additional Best Western points – a great initiative. Another highlight was the relaxing lounge area, where guests can enjoy complimentary coffee or tea, creating a very pleasant and comfortable atmosphere. Overall, a fantastic experience thanks to the excellent service and thoughtful amenities.
Dear Olga, Thank you very much for your wonderful feedback. We are delighted that you especially valued our attentive team and appreciated both our eco-friendly initiatives and welcoming lounge area. Our central location is perfect to enjoy Nice, whether you wish to stroll the Promenade des Anglais or take advantage of the terraces in this beautiful spring season. We look forward to welcoming you again—feel free to book directly with us for the best rate. Kind regards, Sarah Jeanroy, directrice generale
Ana at the front desk was very accommodating. The location is close to so much and a quick walk to the promenade or train station. The value for the money was incredible compared to the two other locations I stayed on my 11-day trip.
Dear Ellelovestravel412 Thank you for sharing your positive feedback. We are delighted that you enjoyed our central location, allowing you to easily explore both the Promenade des Anglais and the heart of Nice. Your appreciation of the value and personalized service provided by our team means a lot to us. We hope to welcome you again soon. Kind regards, Sarah Jeanroy, directrice generale
Our experience at the hotel was nothing short of amazing. The rooms and décor were beautiful, spacious, and well maintained. The staff was incredibly warm, hospitable, and always accommodating of any request. One night, I fell sick, and my parents asked Pape, the night manager, for directions to a pharmacy. He guided them very well and even stood outside waiting until they returned, ensuring they came back safely. It was a truly thoughtful gesture, and Pape went above and beyond to help us. A special shoutout as well to Sarah, Lo, Elina, and Zoe for their amazing service.
Dear Curiosity41273495063 Thank you for your wonderful review. We are delighted you enjoyed our renovated hotel and personalized service. Your kind words about our team, and especially Pape's thoughtful gesture, mean a lot to us. We look forward to welcoming you back soon for another memorable stay at our centrally located hotel, close to the sea and city center. Best regards, Sarah Jeanroy, directrice generale
It took a while to choose a hotel as there are a lot in Nice city centre. We chose very well! The BWH Lakmi is in a great location. Five minutes walk from the tram (that goes to the airport), ten minutes from the main train station and ten minutes in the opposite direction to the beach. Our room was very comfortable and breakfast was great. Lovely choice including homemade cakes. We didn't need lunch! The staff were really friendly and helpful. We will definitely return. Thanks 😊
Dear Smw16918, Thank you very much for your wonderful feedback and perfect score. We are delighted that you appreciated our central location near the city centre and the sea, as well as the comfort of your room and the variety offered at breakfast. Your satisfaction with our welcoming team is the best reward for us. We look forward to welcoming you back. Remember, you always get the best rate by booking directly on our website. Kind regards, Sarah Jeanroy, directrice generale
Good hotel and personal Lyna/Ana
Dear, Thank you for your wonderful feedback. We are delighted that you appreciated our team's personalized service and our renovated hotel in the heart of Nice. For your next stay, book directly on our website to enjoy the best rates. Best regards, Sarah Jeanroy, directrice generale
Having just returned from a 4 night stay at Hotel Lakmi I can honestly say this is a gem of a hotel!! It was our first stay in Nice & we had a fabulous time. The hotel is situated very centrally in the fantastic shopping district of the city, just a 10-15 minute walk to the train station Nice-Ville, making it ideally situated for exploring the French Riviera. Everyone at Hotel Lakmi was very welcoming & the lovely touch of a card & complimentary macarons on the bed when we checked in was great!! The rooms were spotless & quiet with double-glazed windows that retained the beautiful original shutters. Breakfast was plentiful running from 7am-10.30am & was a wonderful mix of continental pastries, breads, scrambled eggs, meats, cheeses, fruit, fresh coffee, teas & juices. I am dairy free & when enquiring about dairy free options, the lovely staff got me some soya yoghurt & milk. As someone who is mobility impaired, the hotel was ideally situated for me to return to during the day for taking a rest. There is a tram stop just a short walk from the hotel which takes you straight to Nice promenade with fabulous restaurants. My only concern would be that the hotel lift is probably too narrow for wheelchair users, which is the only downside. However, we cannot wait to return to explore more of what Nice has to offer & hope the hotel continues to retain its wonderful charm. Thank you to everyone at Hotel Lakmi, we hope to see you again xx
Dear Sopnolar50, Thank you very much for your wonderful feedback and for highlighting our central location as well as the dedication of our team. We are delighted to know you enjoyed your personalized stay and that the comfort and charm of the hotel helped make your visit such a memorable one. It will be a great pleasure to welcome you again for your next visit to Nice—do reserve directly on our website for the best rate. Kind regards, Natasha Dimitrieva, front office manager Modifier le lien
An excellent hotel in a central position. Well appointed comfortable and modern rooms. Busy bustling streets nearby but certainly not noisy. Reception staff are all first rate, particularly Ana, to whom nothing appears to be a problem. Only real issue was with very poor housekeeping, with such things as dirty towels not be replaced with fresh ones, despite leaving them in the internationally recognised place of the shower or bath. no replenishment of the two bottles of water left when we arrived. Which was odd given the crates of the stuff left in the corridor outside our room. This corridor was also a challenge given the obstacles of vacuum cleaner hoses, mops, broken light fittings, and bags of dirty laundry regularly left to late afternoon or evening. In the room there were no glasses, only two small paper cups, which were not replaced, but washed out by housekeeping and left by our kettle. Not exactly best practice. The final straw was a dirty cleaning rag left under our internal room door to jam it open. An oversight maybe, but is it really acceptable?
Dear Kelebek Thank you for highlighting the attentive service of our reception team and the comfort of your modern room. I am very sorry for the shortcomings you experienced with housekeeping, which do not reflect our usual standards. Please rest assured that your feedback will be shared with the team to ensure improvements are swiftly made. Kind regards, Sarah Jeanroy, directrice generale
Stayed here for one night as a solo traveller and overall had a mixed experience. The hotel is in an excellent location, very close to shops, attractions and tram stop. There are also plenty of food options nearby, which was a big plus. The staff were great throughout my stay, very welcoming on arrival and helpful with any questions I had. I stayed in a small solo room, which unfortunately was quite disappointing. It felt very dated, with a carpet that had visible stains, chipped paint on the walls, and noticeable marks beside the bed. The bed frame was also frayed and looked quite worn. While the price point was very reasonable and it wasn't a major issue for a short stay, the overall condition of the room didn't feel particularly fresh. I've rated this 4 stars based on the location, value and staff, but the rooms could definitely do with some updating and attention.
Dear Zoewaller, Thank you for highlighting our central location and the thoughtful service provided by our team. We are pleased you enjoyed being so close to Nice's main attractions and amenities. Your feedback regarding the room condition is valuable and supports our ongoing efforts to offer a renewed and personalized stay. We hope to welcome you again soon for a new experience at our renovated hotel in the heart of Nice. Best regards, Sarah Jeanroy, directrice generale
Stayed at the Best Western Lakmi Nice and honestly couldn't have asked for a better experience. The staff truly went above and beyond to help make my husband's trip perfect, which made our stay feel really special. Everyone was so friendly, welcoming, and always happy to help with anything we needed. The location is ideal—right in the heart of Nice with excellent public transport links just steps away, making it super easy to explore. There are also plenty of restaurants, cafés, and shops nearby, so you're never short of options. The hotel itself was very clean throughout, and the rooms were a decent size, comfortable, and well-maintained. The only thing to note is that the hotel offers a continental breakfast rather than a full hot breakfast, but it was still fresh and convenient to start the day. Overall, a fantastic stay in a perfect location with outstanding service—we'd definitely return!
Dear Nishankurpatel Thank you very much for your kind words following your visit to the Best Western Hôtel Lakmi Nice. We are delighted that you and your husband enjoyed such a special experience with us. Your recognition of our welcoming staff and the central hotel location close to the sea and downtown is truly rewarding for our team, who are passionate about providing a personalized stay for every guest. We hope you took advantage of the arrival of fine weather to discover the Côte d'Azur and stroll along the Promenade des Anglais. For your next visit, remember that you will always find the best rate on our site when you book direct. We look forward to welcoming you again soon. Sarah Jeanroy, General Manager
The hotel was very nice, all stuff was wonderful and very helpful, the location was może than gresat. I highly recommend
Dear Magdalena, Thank you for your warm recommendation. We are delighted you appreciated our central hotel location close to the sea and downtown, as well as our dedicated team's service. Your satisfaction is our greatest reward. For your next personalized stay, remember that you will always find the best rate on our site. Kind regards, Natasha Dimitrieva, Front office manager
Don't look at the stars I have stayed in many 5 stars hotels that can't measure with this great spot, actually it is 5 stars service at cozy, home-like hotel with super helpful staff. My wife had a birthday then and they made everything to make her feel special. They even made a wellcome gift in the room for our kid. We loved the town and definitely this hotel is the best to stay for that price. The location is at the top center and you have no worries for the parking.
Dear Simeon, Thank you very much for your wonderful review. We are deeply touched that you felt at home and appreciated the attention shown to your family during your stay. Our team is always committed to offering a personalized experience and making every occasion memorable. The central location of the hotel makes it easy to enjoy both the Promenade des Anglais and the lively heart of Nice. We look forward to welcoming you again for another stay on the Côte d'Azur. For your next trip, our official site guarantees you the best rate. Kind regards, Sarah Jeanroy, General Manager
Very good service. Stuff very helpful and always smiling. Clean rooms and cleaning every day. Rich breakfast. Location was great to all needed directions to visit. Thank you people, I am sure you will see us again soon 👍😊
Dear Giorgosh675 Thank you very much for your wonderful feedback. We are delighted that you enjoyed the personalized service, the cleanliness of our recently renovated rooms, and our varied breakfast. Our central hotel location is indeed ideal for exploring both the sea and the city center. For your next stay, you will always find the best rate by booking direct on our website. We look forward to welcoming you back soon. Yours sincerely, Sarah Jeanroy, General Manager
A pleasant, very clean, smaller room, simply excellent breakfast, extremely friendly staff, close to the old town and the castle hill.
Dear Borspersak Thank you for your wonderful feedback. We are delighted that you appreciated our renovated spaces, excellent breakfast, and the central location just steps from the sea and the old town. Your kind words about our team mean a lot to us. Book direct on our site for the best rates and a personalized stay on your next visit! Yours sincerely, Sarah Jeanroy, General Manager
We had a wonderful stay at this hotel and can wholeheartedly recommend it. The location is excellent, making it easy to explore the city and enjoy the surroundings. The room was very comfortable, clean, and well maintained, providing a pleasant and relaxing atmosphere throughout our stay. Everyone was extremely professional, friendly, and attentive, always ready to help and make sure we felt welcome. We would gladly choose this hotel again and warmly recommend it to anyone looking for comfort, quality service, and a great location.
Dear Dusant44 Thank you sincerely for your wonderful review and your warm recommendation. We are delighted that you appreciated the comfort and cleanliness of your room, as well as our central hotel location close to the sea and the city center—perfect for experiencing Nice, especially in spring with the pleasant weather and inviting terraces. Our team's commitment to attentive, professional service is at the heart of the personalized stay we strive to offer every guest. We would be honored to welcome you back on your next visit. Booking direct on our website always guarantees you the best rate! With kind regards, Sarah Jeanroy, General Manager
It was a wonderful exipiriece we came here for the Carnival and we got a lot of info, the workers.are very nice. I suggest this exipiriece
Dear Federicomb8927gk Thank you for sharing your wonderful experience. We are delighted our attentive team helped make your stay memorable during the Carnival. Our central hotel location allows you to enjoy the festive atmosphere just steps away. We look forward to welcoming you again for future events—book direct for the best rate and a personalized stay. Kind regards, Sarah Jeanroy, General Manager
What an excellent hotel. I am extremely happy with my stay at this hotel. Firstly I arrived early but the wonderful receptionist I think her name is Lyna was so courteous and polite and told me to take a seat and she will see if I can go in early.15 minutes later I was in my room. My I say my room was lovely.with a kettle and fridge an added bonus. The cleaners do a fantastic job the place is spotless and the lady in.the breakfast room so pleasant and full of smiles. I had an early morning flight and the gentleman on reception even walked me to my taxi.The staff here do a wonderful job and credit should be given to them for their hard work and ethic,please, please thank them for making my stay in Nice so wonderful.
Dear Cherryblossom20214 Many thanks for your heartfelt words. Your satisfaction is our greatest reward, and it is a pleasure to hear how much you appreciated the professionalism and kindness of our team. Your mention of our central hotel location, the comfort of your renovated room, as well as the dedication of our staff, means a lot to us. Rest assured, your message will be shared with the entire team. It would be a pleasure to welcome you again for another personalized stay. For your next visit, booking direct on our site guarantees you the best rate. Yours sincerely, Sarah Jeanroy, General Manager
Very nice hotel, great location, room and breakfast. Parking was also very convenient so we enjoyed it very much.
Dear Irinaamaral Thank you for your kind words and your excellent rating. We are delighted that you appreciated our central location, comfortable rooms, delicious breakfast, and the convenience of parking. Your satisfaction is our greatest reward. We look forward to welcoming you back for another personalized stay in Nice. Book direct on our website for the best rates throughout the year. Yours sincerely, Sarah Jeanroy, General Manager
We stayed at Best Western Lakmi Hotel in Nice during my birthday, and the experience was genuinely exceptional. From the very first moment, the staff went above and beyond. We were welcomed with a lovely birthday surprise — balloons, champagne, and thoughtful attention to every detail — which instantly made the stay feel special and personal. A huge thank you to Eroka, Patricia, Lyna, Ana, Aline and Yassoko for their warmth, professionalism, and kindness throughout our stay. Every question we had was answered with care, and the guidance at the reception was always helpful, patient, and genuinely friendly. You could really feel that they cared, not just that they were doing their job. It's rare to experience service that feels this sincere and thoughtful. This stay made my birthday unforgettable, and we truly felt welcomed and looked after from start to finish. It was the best hotel experience we've had! Highly recommended — we would absolutely love to come back.
Dear Laurynasv2021 Thank you very much for your enthusiastic feedback. The entire team is proud to have contributed to making your birthday such a memorable and personalized experience. Your kind words for Eroka, Patricia, Lyna, Ana, Aline, and Yassoko are a wonderful reward for their daily commitment. The wellbeing and satisfaction of our guests are always at the heart of our attention. We hope to welcome you again very soon to our renovated hotel, ideally located in the center of Nice, close to the sea. Book direct on our website for the best rates. Yours sincerely, Sarah Jeanroy, General Manager
When we arrived, the staff welcomed us very politely with good manners and answered all our questions. Later they surprised us with a small bottle of Prosecco as a welcome drink, which made us feel even more welcomed. During our stay all the staff members did their best and tried to help is with every question and problem we might have had. This positive attitude is exceptional and unusual ín France, so it came by surprise to experience this kindness. Breakfast is so substantial thst you feel full almost all day long. My favourites were the herbal tea collection, freshly squeezed orange juice and the egg boiler equipment.
DearBackpacker448427 Thank you for your thoughtful words regarding your recent experience with us. Our team is dedicated to offering an exceptional and personalized stay, and your recognition of their attentiveness is greatly appreciated. We are delighted you enjoyed our varied and generous breakfast as well as the small welcome surprise, both of which we take pride in providing. We look forward to welcoming you back soon to our renovated hotel, ideally located just steps from the sea and the city centre. For your next visit, booking direct ensures you benefit from the best rate. Yours sincerely, Sarah Jeanroy, General Manager
Great welcome, really kind staff, anytime we went by them they gave us a warm smile which was so nice here. The breakfast was also really nice and the staff Islam/Aline/ Yasuko were so kind and helpful, when we needed anything they were there to help.
Dear D_vali2026 Thank you for sharing your wonderful feedback. We are delighted that you enjoyed the warm welcome from our team and appreciated their kindness throughout your stay. Your kind words about the attentive service at breakfast, especially from Islam, Aline, and Yasuko, mean a great deal to us. Looking forward to offering you another personalized stay in our renovated, central hotel close to the sea and downtown. For your next visit, the best rates are always available by booking direct on our website. Warm regards, Sarah Jeanroy, General Manager
The building has a very cute atmosphere. Everyone is very friendly, welcoming, helping, always with a smile. Loved my stay here. Islam / Alime / Yasuko
Dear Kata, Thank you very much for your kind words about your recent stay. It is truly wonderful to hear that you appreciated the unique atmosphere of our hotel and the friendliness of our team. Providing a warm and welcoming experience for each guest is our priority. We hope to have the pleasure of welcoming you again soon. Booking directly on our website ensures you benefit from the best rates year-round. Yours sincerely, Sarah Jeanroy, General Manager
I am writing to formally lodge a serious complaint regarding my recent stay at your property and to demand appropriate compensation. Although I acknowledge the professionalism and courtesy of the staff at the lobby and during breakfast service, this does not offset the unacceptable conditions under which I was accommodated. I was assigned a room on a floor where construction work was actively ongoing. The entire floor was permeated with a strong chemical silicone odor, rendering the environment uncomfortable and unfit for guest occupancy. Placing a paying guest in such conditions constitutes a clear failure to meet basic hospitality standards and demonstrates gross mismanagement. This situation caused significant discomfort and disappointment and represents a breach of the reasonable expectations associated with paid accommodation. Under these circumstances, the service provided cannot be considered acceptable. Accordingly, I formally request either a full refund or a credit for the two nights affected. I trust that you will review this matter seriously and look forward to your response. thank you
Dear Mr Bousfiha We sincerely regret the conditions you experienced during your visit. Your comfort and well-being are fundamental to us, and we are truly sorry that the environment on your floor was impacted by ongoing work, which did not meet the standards you are entitled to expect. We thank you for acknowledging the professionalism of our lobby and breakfast staff. Please be assured that your feedback has been reviewed with the utmost attention. We invite you to contact us directly at [email protected], so we can process your request and find a suitable solution as quickly as possible. We hope you will allow us the chance to restore your confidence. Yours sincerely, Sarah Jeanroy, General Manager
Excellent hotel in the city centre with great service Very good hotel with a nice atmosphere and a perfect location in the city centre. The morning breakfast buffet is excellent, with a good variety and fresh food. I would especially like to thank the breakfast staff: Islam, Aline,and Yasuko. They are very kind, welcoming, and always helpful. Their service really made our stay more enjoyable. A very good place to stay, with great service and friendly staff. Highly recommended!
Dear Luxembourgn, Many thanks for your wonderful feedback. We are delighted that you enjoyed our central location and the atmosphere of our renovated hotel. Your kind words for Islam, Aline, and Yasuko have been shared with them and the entire breakfast team, who are greatly touched by your praise. We hope to have the pleasure of welcoming you back for a personalized stay, always at the best rate on our website. Yours sincerely, Sarah Jeanroy, General Manager
Great experience fantastic service from Islam Alina and Yasuko great breakfast and fantastic food
Lovely experience. The hotel is comfortable and well located, and the service was excellent. Elena and Enora at reception were especially helpful and made the stay feel very welcoming!
Dear 263madhavs Many thanks for your wonderful feedback. We are delighted that you enjoyed our comfortable, central hotel and that our team, particularly Elena and Enora, made your stay so welcoming. Personalized service is at the heart of our commitment, and your satisfaction is our greatest reward. We look forward to welcoming you again for another memorable stay. Yours sincerely, Sarah Jeanroy, General Manager
Excellent stay, with nice room and breakfast. Staff were incredibly helpful, especially Ana, Lyna and Pauline at the front desk, allowing me to store my bags when I arrived and before my evening flight.
Dear Conradk2026 Thank you for your wonderful feedback. We are delighted you enjoyed your room and breakfast, and especially appreciate your kind words about Ana, Lyna, and Pauline. Your recognition means a lot to our team, who strive to offer a personalized and seamless stay for every guest. We look forward to welcoming you again in our centrally located, renovated hotel for another excellent experience. Yours sincerely, Sarah Jeanroy, General Manager
Everything was very good. I apppricate for your service ..Thanks....................................................................................
Dear Sezginumutt Thank you very much for your kind words. We are delighted to know you appreciated your stay and our service. It would be a pleasure to welcome you again at Best Western Hôtel Lakmi Nice. For your next visit, we invite you to book directly on our website to benefit from the best rates and a personalized stay in our centrally located, recently renovated hotel. Yours sincerely, Sarah Jeanroy, General Manager
the hotel is well located, near shops and amenities. the staff is very welcoming and efficient and does everything to make you feel looked after.
Dear Stefileo, Thank you for your wonderful feedback. We are delighted that you appreciated our central location as well as the warm welcome and attentiveness of our team. Providing you with a personalized stay is our priority. We hope to welcome you again soon—remember, booking directly with us offers you the best rate. Yours sincerely, Sarah Jeanroy, General Manager
My booking got cancelled last minute, by the hotel. Very unpleasant, no alternative was arranged. I would not recommend the Summer Hotel group for their customer service. I am a BWR diamond select member and this was very surprising. Never happened to me before.
DearAntoine_m1967 Thank you for sharing your feedback. I am sincerely sorry for the situation you experienced and the disappointment caused, especially as a valued Diamond Select member. This does not reflect our standards of service, and I regret the inconvenience. Please allow us the opportunity to discuss your experience further and regain your trust—feel free to reach out to us at [email protected]. Yours sincerely, Sarah Jeanroy, General Manager
We stayed at this hotel for two nights. It was in a really good spot because it's close to the city center, the tram, and the Nice-Ville train station. But there were some surprises. The hotel was smaller than we expected. Don't get me wrong, I like small hotels, but this one only has one tiny elevator that doesn't go all the way to the top floor. That made it hard for us because we are a family of four, with two older people and lots of luggage, and we had to use stairs to get to our rooms on the top floor. The rooms themselves were dated but big, which was nice. However, since the top floor was like an attic with slanted ceilings, it wasn't very comfortable for my claustrophobic mother because it felt a little closed-in. Also, it was pretty noisy up there— we could hear the persistent rumbling of the AC/heater (pretty sure they were broken), the rain falling, and the bells from the tram. So, despite the nice, comfy bed, the noise kept us from getting a good night's sleep. One good thing about our stay, however, was the staff. We had such great interactions with Ana and Elena from reception--very friendly, very accommodating, and most importantly, very professional. The same goes for Yasuko and Aline at breakfast, who greeted us with such warmth and were constantly checking in on us. In fact, breakfast was the other good thing about our stay. It was a full buffet with the usual spread (eggs, bacon, etc.) but there were also cakes and other wonderful goodies. And since it was Christmas, we even had champagne! So, overall, it was an okay stay. If management could fix the issues above it would be heaven.
Central location, next to shops and cafes, paying parking in shopping center nearby, rich breakfast, both savoury and sweet, nice staff
Dear Angel_onholiday Thank you for your kind feedback. We are delighted that you appreciated our central location, as well as the quality and variety of our breakfast. Your recognition of our team's hospitality is very important to us. We hope to welcome you again for another personalized stay in Nice. For the best rate, we invite you to book directly on our official website. Yours sincerely, Sarah Jeanroy, General Manager
We had a great time at the hotel. The staff were amazing and attentive. Yasuko and Aline were joyful, sweet and accommodating at breakfast and the whole front desk was fantastic. Best wishes from Madona and Maradona!
Dear Navigator4263718117 Thank you sincerely for your generous feedback. We are especially touched by your recognition of Yasuko, Aline, and our front desk team—your kind words are a wonderful reward for their dedication to guest comfort and service excellence. Our central hotel location offers the best of Nice, and we hope that during your stay you enjoyed the festive decorations and entertainment throughout the city, just a stone's throw from Nice's Christmas markets this season. We hope to have the pleasure of welcoming you back for another personalized stay. Booking directly on our website will always guarantee you the best rate. With warm regards, Sarah Jeanroy, General Manager
Very kindly stuff on front desk Alexis -Elena. Thank you for all information we need when we stay in Nice. We need information about tourist attractions. Ingrid from Slovenia
Dear Ingrid, Thank you for highlighting the attentiveness of Alexis and Elena at reception. We are delighted that you appreciated the personalized guidance provided for your stay. Our team strives to ensure each guest enjoys an exceptional experience in our renovated, centrally located hotel—just minutes from the sea and the heart of Nice. For your next visit, consider booking directly on our official website for the best rates and even more tailored recommendations. If you happen to return during the end-of-year holidays, you'll find Noël decorations and entertainment to make your stay unique and wonderful, especially with the Christmas markets just a stone's throw away. We look forward to welcoming you again soon. Kind regards, Sarah Jeanroy, General Manager
Very nice and helpful staff at any time in the reception. We enjoyed our x-mas holiday at the hotel.
Dear Cutas835463 Thank you for your wonderful feedback. We are delighted that you appreciated our team's attention and availability throughout your stay. Experiencing the magic of Noël in Nice is always special, especially with decorations and entertainment to make your stay unique and wonderful. Our location just a stone's throw from Nice's Christmas markets helps to make festive holidays truly memorable. We hope to welcome you back soon for another personalized stay in our renovated hotel, always at the best rate available on our website. Sincerely, Sarah Jeanroy, General Manager
Amazing accommodation in your hotel in september 2025.Perfect location, close to many sites and , despite the busy street, the room was very quite;also light and very clean and the beds so confortable. Staff very friendly and really helpful. Ana and Lina on reception were especially friendly to us during our stay. Thanks! Nice to stay in Best Western Hotel Lakmi Nice!
Dear Lilianaon8483lt, Thank you for your wonderful feedback following your stay in September. We are delighted that you enjoyed our central hotel location, the comfort of your room, and the peaceful atmosphere despite being in the heart of Nice. Your kind words about our friendly and attentive staff—especially Ana and Lina—mean a great deal to us. As you experienced, our renovated hotel is just steps from both the sea and the city center, making it the ideal base to explore all Nice has to offer. Should you return during the festive season, the city comes alive with Christmas decorations and entertainment to make your stay unique and wonderful. We hope to welcome you again soon. For your next trip, book direct on our website for the best rates. Yours sincerely, Sarah Jeanroy, General Manager
Everything was perfect. The hotel is excellent, the staff is very kind and helpful. The location is central, everything is accessible from the hotel in a short time.
Dear Zoltans885 Thank you very much for your wonderful feedback. We are delighted that you enjoyed your stay with us, especially the personalized service from our team and the central hotel location close to the sea and downtown. Your satisfaction is our greatest reward. We hope to welcome you back for your next visit to Nice. As the festive season approaches, you may enjoy the magical atmosphere—just a stone's throw from Nice's Christmas markets, the city is adorned with decorations and entertainment to make your stay unique and wonderful. Book direct on our website for the best rate all year round. Kind regards, Sarah Jeanroy, General Manager
It is an amazing place to stay here in Nice! The whole staff is really helpful and cute, you can always count on Aline and Yasoko!
Dear So_sj58 Thank you very much for your wonderful feedback. We are truly delighted you enjoyed your stay in our central hotel, and especially appreciated the attentiveness of our team members Aline and Yasoko—your kind words will be shared with them. With the festive season approaching, the city is full of decorations and entertainment to make your stay unique and wonderful. We are just a stone's throw from Nice's Christmas markets, so we hope you will enjoy all the magic the city has to offer. We look forward to welcoming you back for another personalized stay at the Best Western Hôtel Lakmi Nice. For your next visit, book direct on our website to benefit from the best rate. Yours sincerely, Sarah Jeanroy, General Manager
We had a very pleasant stay, including a birthday surprise. We will come back again. Just one point, there were hardly ever any eggcups available.
Dear Paulavienna Thank you for sharing your kind remarks about your stay and for highlighting the birthday surprise—our team is always delighted to help make these special moments memorable. We note your comment regarding the eggcups at breakfast and will review this with our staff to improve the experience. If you plan to return during the festive season, you'll find the hotel beautifully decorated with unique Noël decorations and entertainment, just steps from Nice's celebrated Christmas markets. We look forward to welcoming you again for another personalized stay close to the sea and the city center. Best regards, Sarah Jeanroy, General Manager
My husband and I had a delightful stay at the Hotel Lakmi. The location is perfect. The room was clean and spacious. The bed was quite comfortable. Breakfast was terrific! Plenty of choices! Delicious pastries and fresh squeezed orange juice! The best part of staying at this hotel was the exceptional staff. Thank you to Teddy, Ana and Pauline. A special thank you to Lyna who looked after us and was especially helpful.
Dear 6105g, Thank you very much for your wonderful feedback. We are thrilled to learn that you enjoyed our central hotel location close to both the sea and downtown, the comfort of your room, and our varied breakfast selection. Your kind words about Teddy, Ana, Pauline, and especially Lyna have been shared with the team, and they join me in thanking you sincerely. If your travels bring you back to Nice, perhaps you'll get the chance to enjoy the festive Noël decorations and entertainment—our hotel is just a stone's throw from Nice's Christmas markets, making your experience unique and memorable. For your next personalized stay, book direct on our website for the best rate. Yours faithfully, Sarah Jeanroy, General Manager
Lovely small hotel (very small room only downside) good central position, good breakfast thank you Islam, Aline and Yasuko.
Dear C2276vlindseyw, Thank you for your kind remarks about your stay as well as our central hotel location, and for highlighting the quality of our breakfast and the attention given by our team, especially Islam, Aline, and Yasuko. Your satisfaction is our priority and your feedback encourages us to continue providing a personalized stay in Nice. As the festive season approaches, do note that our establishment is just a stone's throw from Nice's Christmas markets, with decorations and entertainment to make your stay unique and wonderful. We look forward to welcoming you again. Sarah Jeanroy, General Manager
Excellent location near to one of the main shopping streets and very conveniently located close to the train station and for the airport as well. The staff were so friendly and accommodating and it really did not feel like we were in a chain Hotel the room was small but clean comfortable and quiet. Breakfast was excellent.
Dear Finleo, Thank you very much for your wonderful feedback. We are delighted that you enjoyed our central hotel location, just steps from Nice's renowned shopping streets and transport connections. Your appreciation for our welcoming team and the comfort of our renovated rooms is truly heartwarming. Thank you as well for highlighting our varied breakfast. With the festive season approaching, you'll be just a stone's throw from Nice's Christmas markets—perfect for enjoying the city's magical decorations and entertainment. We hope to welcome you again soon for another personalized stay. Book direct on our website for the best rate all year round. Yours sincerely, Sarah Jeanroy, General Manager
Topic says it all 👍 it's really great place for short stays in the centre of Nice. Room was very clear, breakfasts were really tasty.
Dear Mister Pawel, Thank you sincerely for your kind words about your recent stay. We are delighted that you enjoyed both our central hotel location close to the sea and downtown, and our tasty, varied breakfast buffet. Your satisfaction is our top priority. If you are returning this winter, know that we add special decorations and entertainment to make your stay unique and wonderful—our address is just a stone's throw from Nice's Christmas markets. Looking forward to welcoming you again for another personalized stay. Best regards, Sarah Jeanroy, General Manager
Room was comfortable. Breakfast was good. Location fantastic. Staff was very friendly. Overall nice stay in Nice.
Dear Gpavlo153378 Thank you for your kind words following your recent stay with us. We are delighted you appreciated the comfort of your room, our varied breakfast, and our unrivalled central location close to the sea and downtown. Your mention of our friendly staff is very much appreciated—personalised service is our priority. If you are planning another visit soon, we invite you to book directly on our site for the best rate all year round. Yours sincerely, Sarah Jeanroy, General Manager
I will start with the good: Great location, directly beside the Monoprix. Now the baaaad: Very small, very dated rooms. Balcony's are a joke with their nasty faux grass on the floor. Drapes and carpet has so much dust come off them when you walk or pull the drapes. Bed is very lumpy and the springs gauge into you, very uncomfortable. The bathroom in the deluxe room is smaller than a coat closet. Can't keep your room balcony door open because of all the cigarette smoke that comes in. One elevator only and it is slow and fits two people. The lobby has a water pitcher with fruit that sits there all day with no ice in it, nor refilled. Very cloudy. The coffee machine was down for three days. The manager was in the lobby by the coffee maker on personal phone calls and you feel uncomfortable sitting there with her frowned face and “don't approach” attitude. The breakfast staff work harder than any of the others and serve with a smile and polite. The front desk girls are polite and say hi and bye to you, but watching them sit there looking at that water jar all day without attempting to clean it up or keep it filled really turned me off. BW need to clean this place up and refurbish. It's just a dump. You have been warned.
Dear 478dallasb Thank you for sharing your experience following your recent stay. Your appreciation for our central location near Monoprix is important to us. We are sincerely sorry that the comfort and condition of your room did not meet your expectations, and for the impression you had regarding our common areas and hospitality. Our teams strive each day to offer personalized service in an entirely renovated establishment, so your comments are crucial for our continuous improvement. Should you wish to discuss your stay in more detail, you may reach me directly at [email protected]. With regards, Sarah Jeanroy, General Manager
Helpful, friendly, and smiling staff, clean hotel, delicious breakfasts, and convenient check-out times. I will definitely recommend it and will return if I can.
Deae Pkurcewicz, We are truly delighted by your kind words regarding your recent stay. Our central hotel location allows you to enjoy Nice at its best, and our team is dedicated to making every visit a personalized stay. Thank you for recommending us. Should you visit again during the festive season, you'll find Noël decorations and entertainment to make your stay unique and wonderful, with the Christmas markets just a stone's throw away. We look forward to welcoming you again. Yours sincerely, Sarah Jeanroy, General Manager
Spacious room for 3 with a sofa bed, larger than we expected (room308). Service was very good, breakfast with a great assortment of eggs, pancakes/crepes, croissants/breads/pastries, cheese, coffee, juice, etc.. Well located just a few minutes walk to the tram (metro train), shopping, restaurants. A very large Monoprix supermarket right across the street and the train station is within 10-12 minutes walk.
Dear Rappasol, Thank you for your wonderful feedback. We are very pleased that the spacious room and variety at breakfast contributed to your satisfaction, and that our central hotel location made your stay more convenient with everything close by. As your next visit approaches, we invite you to experience Nice during the holiday season, when our Christmas decorations go up in mid-November, creating a magical atmosphere in the hotel and throughout the city. We hope to welcome you again soon! Yours sincerely, Sarah Jeanroy, General Manager
Lovely trip with my sisters and our 95 year old Mum - the hotel suited us perfectly and we'd definitely visit again. The staff were all delightful and helpful. Thank you.
Dear Ellahunt1, Thank you very much for your wonderful feedback. It is a real pleasure to know that you and your family enjoyed your stay with us and appreciated both the comfort of our central hotel and the attentiveness of our team. We would be delighted to welcome you all again. If you are planning a visit towards the end of the year, Christmas decorations go up in our hotels in mid-November: lights, garlands, entertainment and a magical atmosphere from the end of November. It would be a perfect time for another family escape. We look forward to seeing you again soon. Best regards, Sarah Jeanroy, General Manager
I had to book an unplanned one-night stay due to a sudden train cancellation, and since Best Western was not one of the major hotel chains where I normally hold high-tier status, it wasn't initially on my radar. However, I happened to walk by the hotel and decided to book a night — and it turned out to be by far the best stay I've had in Nice, even compared to several global hotel chains. The location is excellent, but what truly stood out was the professionalism, hospitality, and warm-hearted service of every staff member. I had just come from a stay at a major international hotel chain where — despite holding their top-tier elite status — I had an extremely disappointing and upsetting experience that nearly ruined my trip to Nice. Fortunately, this final night at Best Western completely changed my mood. As mentioned earlier, the staff — especially Natasha, Elina, and Alexis at the reception — impressed me deeply with their professionalism, kindness, willingness to help, and sincere warmth. The hotel's location, the size and condition of the room (a newly renovated top-floor double classic room), the breakfast, and the complimentary drinks and relaxing space at the business center and salon all exceeded my expectations. For me, this stay was significantly better than what I experienced at larger global chains. I was so pleased that I immediately requested a status match and plan to stay here regularly in the future.
Dear Paulinekv2267fi, Thank you sincerely for your wonderful feedback. We are truly delighted that your impromptu stopover with us became such a positive highlight of your trip to Nice. Your kind words about our team—Natasha, Elina, and Alexis in particular—mean a great deal and will certainly be shared. It's a pleasure to read that you enjoyed both our central location and the comfort of our newly renovated rooms. We are committed to offering a personalized stay and strive to exceed expectations every day. As we approach the festive season, you may appreciate the magical atmosphere that transforms our hotel when the Christmas decorations go up in mid-November—lights, garlands, and themed entertainment create a special ambiance in the heart of the city. Booking directly on our website ensures you always benefit from the best rate for your future visits. We look forward to welcoming you back, and to making each of your stays with us memorable. Yours sincerely, Sarah Jeanroy, General Manager
Hotel staff was very kind. Breakfast was good (fresh orange juice). Hotel and rooms were clean and nice. Location was perfect.
Dear Moonika K, Thank you for sharing your delightful experience with us! I'm thrilled to hear that you found our location ideal and enjoyed the fresh orange juice and breakfast offerings. We're grateful for your kind words about our clean and well-maintained hotel and rooms, as well as the warm hospitality of our staff. As the holiday season approaches, we're preparing to add a touch of magic with our Christmas decorations, starting in mid-November. We hope to welcome you back soon for another memorable stay. Warm regards, Sarah Jeanroy, General Manager
The hotel is very centrally located, the staff were very friendly, helpful and welcoming, the room was very well equipped and comfortable.
Dear Adriantalpa, Many thanks for your recent comment. We are delighted to hear that you appreciated not only our central location but also the friendliness of our team and the comfort of your room. Our hotel is designed with your comfort in mind, and it's rewarding to know you enjoyed your stay. As Halloween week approaches across all our hotels, we invite you to enjoy special decorations and gourmet entertainment for young and old alike! We hope to have the pleasure of welcoming you back soon. Warm regards, Sarah Jeanroy, General Manager
We felt very comfortable during our stay. The Hotel is family and cosy, located in the center of Nice, only a few minutes from the old town and the beach. The staff is really friendly. We will come again
Dear Xeniakuranda, We are delighted to hear that you felt so comfortable during your stay with us. Our central hotel location offers easy access to both the vibrant old town and the stunning beachfront of Nice, making it ideal for exploring the city. It's wonderful to know our friendly staff contributed to your experience as well. As you plan your return, please remember Halloween week in all our hotels will feature exciting decorations and gourmet entertainment for young and old! We look forward to welcoming you back soon. Best regards, Sarah Jeanroy, General Manager
Nice rooms in a central location. A ten minute walk to the sea front, the old town and close to local bars, restaurants and shops. The tram and the train stations close by both of which we used a lot to get to Antibes, Cannes, Monte Carlo and San Remo in Italy using the Nice 50 euro (7 day) pass. Extra charge of Italy. This made it easy to get back to the airport on the tram. The hotel staff were very helpful and knowledgable about the Nice area. The breakfast was excellent. We were in a high room so very quiet. My only comment would be that the rooms need more wardrobe storage space.
Dear Piperarrow4, Thank you for taking the time to share your experience at our hotel. We're delighted to hear that you appreciated our central location and the convenience of being close to the tram and train stations, making it easy for you to explore surrounding areas like Antibes and Cannes. It's wonderful to know our staff's knowledge of Nice contributed positively to your stay, and we're pleased that you found the breakfast to be excellent. We appreciate your feedback regarding wardrobe storage space, and we will consider it for future improvements. If you're planning another visit, consider joining us during Halloween week in all our hotels for delightful decorations and gourmet entertainment for young and old! We look forward to the opportunity of welcoming you back soon. Kind regards, Sarah Jeanroy, General Manager
stayed at this hotel 3days break lovely staff were really friendly went for my daughters pre birthday a nice gesture was in bedroom for my girl it said happy birthday & had animal balloons face mask sweets thankyou to staff & room was nice floor 4 easy access too too shops were right on door step seconds away and trams too& foe get too places can get a little rowdy at nite with tram noises & ppl at bars are just over road we enjoyed difrent halal resturants turkish arab & indian walks away went too this hotel on b&b basis breakfast was limted for vegis i only had cereal cakes and pastries crossiants juices and teas my girl wouldnt have breakfast so took her out staff waa nice only problem we had was bathrrom sewage smell &with room card key stopped workin in eve got locked out few times as card wouldnt work so my girl stayed in room so i could get back in but staff did fix door next morning just like too say a huge thankyou too ana lyne pauline teddy alexis elena & eve nite staff was amazing so friendly we enjoyed our stay thankyou so much look foward seen you all again id defo stay here best western hotel lakmi we loved the reception area with miniture funiture nice touch & drinks machine wel defo come back.
Dear Samiik2020, Thank you for your heartfelt feedback! We are genuinely delighted that you enjoyed your stay with us and that your daughter's pre-birthday celebration was memorable. It's great to know our staff's little gestures brought joy to your family. Ana, Lyne, Pauline, Teddy, Alexis, Elena, and the night staff will be thrilled to hear of your appreciation. We're sorry to hear about the inconveniences you faced with the sewage smell and the key card. Rest assured, your feedback has been shared with our team to prevent future occurrences. Should your travels bring you back to us during Halloween week, you'll experience our delightful decorations and gourmet entertainment for young and old! Our location indeed offers great access to various attractions, and we hope you enjoyed the local halal cuisine. We look forward to welcoming you back soon for another delightful stay. Sarah Jeanroy, General Manager
The front desk team was nice, but this hotel is old and the rooms are like a shoebox. We literally couldn't open our suitcases unless they were on the bed. Also, when we checked in, the front desk staff offered us a tea, which we assumed was supposed to be hot, but it was nasty and cold. So strange.
Dear Customer, Thank you for sharing your feedback. I'm pleased to hear that our front desk team made a positive impression on you. Their friendliness is indeed something we take pride in. Also the welcome tea is supposed to be cold, unfortunately it seems that this is not your liking. However, I'm sorry to learn that the room size did not meet your expectations. As part of our ongoing efforts to improve, we are in the process of making enhancements throughout the hotel, and your comments regarding room comfort are valuable in this process. We hope you might consider visiting again in the future. Thank you once again for your insights. Best regards, Malia Perrin Front Office Assistant Manager
This was a great choice of hotel. 5-10 mins walk from the train station and about 10 mins walk to old town. I was greeted with a warm welcome by the staff, Teddy and Lyna who were both very friendly and gave me some great advice for my first stay in Nice. The room was very clean and a comfortable bed. Nice clean bathroom, cleaners do a great job. I didn't have breakfast but it looked nice. Would stay again thank you to the staff here.
Dear Longun13 Thank you for your wonderful feedback. We are delighted to hear that you appreciated our central hotel location, just a short stroll from the train station and the old town. We're very proud of Teddy and Lyna for making your first visit to Nice special with their friendly service and valuable advice. It's fantastic to know that you found your room clean and comfortable. We hope you will have the opportunity to enjoy our breakfast next time. Your kind words mean the world to our housekeeping team, who strive for excellence every day. If you're planning another visit, do join us during Halloween week for fun decorations and gourmet entertainment for young and old alike! We look forward to your return, Sarah Jeanroy, General Manager
A very centrally located hotel just steps away from the main shopping street of Nice. The Promenade des Anglais and most museums are within walking distance and there are many restaurants nearby. The rooms are smallish so I recommend getting the largest you can afford. A small verandah overlooking the street is an advantage. Management is very friendly and helpful. Since it is so close to the Main Street, there is some noise, although very little traffic noise since cars are not allowed. Good for a few nights.
Dear Jam2012, Thank you for sharing your feedback about your recent stay with us. We are thrilled to hear that you appreciated our central location, just a few steps away from the main shopping street and within convenient walking distance to the Promenade des Anglais and museums. It's a pleasure to know that our dedicated staff contributed positively to your experience. As you've noted, our prime location in the heart of Nice does come with its vibrancy. We're glad that the noise was minimal and didn't detract from your enjoyment. Your suggestion about room selection is valuable for future guests looking to maximize their comfort. Should you plan your visit around the end of October, you might enjoy Halloween week in all our hotels, featuring decorations and gourmet entertainment for young and old! We look forward to welcoming you back for another delightful stay. For your next booking, consider reserving directly on our website to benefit from the best rates all year round. Best regards, Malia Perrin Front Office Assistant Manager
It's really a wonderful stay!! We checked in at night and just walked around the room for a while and then went out for dinner. After we had dinner, we came back and saw a bottle of white wine on the bed as a gift, really sweet!! Thanks for the great hospitality and especially for Elena and Pauline, they had a really warm welcoming. The room is very clean and comfortable, we enjoyed a lot. We will definitely recommend friend to come to have a stay here!!
Dear Kamlingw2025, Thank you for sharing your remarkable experience with us! We're delighted that you felt warmly welcomed by Elena and Pauline, and that our small gesture of hospitality was a pleasant surprise. It's wonderful to hear that you found your room comfortable and appreciated its cleanliness. We are looking forward to your next visit! Best regards, Natasha Dimitrieva Front office manager
Thank you so much for Ana and Pauline for the good intention to guests ,for their kindness and for their smile.We will for sure come back here.
Dear I4818ubsergeym, Thank you for your kind words about Ana and Pauline. We are delighted that their dedication and friendliness contributed to your enjoyable stay. Our team is committed to ensuring a pleasant experience for all our guests. We look forward to welcoming you back soon. Natasha Dimitrieva Front office manager
Nice hotel in good location. We enjoyed the stay, beds are comfortable with nice linen and the balcony is excellent addition to the small room. The staff, Pauline and Ana, are very competent and helpful. And thank you for the sparkling vine!
Dear 595_rad, Thank you for your wonderful feedback about your recent stay with us. I'm delighted to hear that you enjoyed the comfortable beds and balcony, and that the service provided by our team, particularly Pauline and Ana, met your expectations. Your kind words truly encourage us to continue delivering exceptional service. We look forward to welcoming you back for another pleasant stay. Warm regards, Natasha Dimitrieva Front office manager
Every single staff we came in contact with was excellent! Ana, Lyna, Elena, Pauline, Sarah, Melia, and Lo! Everyone went above and beyond to help make our stay comfortable. Check in and check out was easy and smooth. The breakfast is one of the best breakfasts I've had traveling in Europe! So much to choose from and very fresh! I miss the fresh orange juice every morning! Our room was always clean. It was nice to have the extra lobby to hang out with most nights since our group was so large, we had that area instead of having to hang out in one of our rooms, which would not have been big enough. They provide beach towels and access to a private beach and if you need to set up transportation to and from the airport, they provide that as well (extra charges for service). I had a lot of questions before our trip and they would always get back to me promptly. It's at a great location. We were able to walk anywhere around the city from the hotel. Overall, A +++
Dear Nicole, Thank you for your heartfelt feedback and wonderful comments! We're delighted to hear that our team, including Ana, Lyna, Elena, Pauline, Sarah, Melia, and Lo, made your stay memorable. It's great to know that you enjoyed our breakfast and the fresh orange juice. Our central location indeed makes it easy to explore the city by foot, and we're glad this added to your experience. We look forward to welcoming you again and ensuring another fantastic stay. Natasha Dimitrieva, Front office manager
It was a very pleasant experience and the hotel was very nice. The personel was great especially Ana and Elena from the reception. Overall, it was a very nice stay and I kindly recommend it.
Dear Andreiv488, Thank you so much for your lovely feedback! I'm thrilled to hear that you had a pleasant experience and enjoyed your stay with us. It's wonderful to know that Ana and Elena from our reception added a special touch to your visit. They will be delighted to know that their efforts made a difference. We look forward to welcoming you back for another memorable stay. Best regards, Malia Perrin Assistante Cheffe de Réception
Here are the positives - location is perfect - close to station and the beach. There is a monoprix supermarket opposite. The tram from the airport stops minutes from the hotel. The bed is super comfy and the staff are very polite and helpful. The bathroom decor is very pleasing. Looks like these have been refurbished. The lobby general area is very pretty with comfy wine sofas and a free hot drink machine and free candy. A piece of chocolate welcomed us in our room - delicious. However there are some negatives - our first room was small with not much storage area, the fridge was not cold but we had a fab walk in shower. Our second room was bigger with a balcony which was great. The rain shower was broken as was the towel rail - these were reported to reception who sent an engineer to the wrong room and this was fixed….in the wrong room. I am guessing at least 2 rain showers were broken. The carpets in both rooms had marks on them. The furniture was chipped. The lift only holds 3 people and takes ages to arrive. Needed more sugars and milk for tea/coffee in room. Not enough hanging space in the wardrobe. Room 1 TV had remote to change language to English but room 2 did not. Would have liked bathrobes. I think that we are judging the hotel against the very high amount we paid for it. For this premium price that we paid, we were hoping and expected more than a basic room and services. We are sorry but next time we will pick another hotel.
Dear Travelchick066, We appreciate your detailed feedback regarding your stay. We're thrilled you enjoyed our convenient location, comfortable bedding, and our dedicated staff. It's wonderful to hear you liked the pleasing decor and complimentary treats in our lobby. However, I am truly sorry for the various inconveniences you experienced. Rest assured, your comments about the room amenities and maintenance have been noted, and we are committed to addressing these issues for future guests. Our aim is to offer a personalized stay and a high standard of service that aligns with the value of our rooms. I hope you might reconsider and allow us another chance to provide a superior experience. . Thank you again for your feedback. Malia Perrin Front Office Assistant Manager
A great hotel situated in the heart of Nice-Ville and on the T1 tramline and in easy walking distance with suitcases from T2, stopping at Jean Médecin. Very comfortable and spotlessly clean. Our room was great size with a balcony. Serviced as and when we wanted - towels etc and sheets too. The hotel was busy but always quiet and restful. Breakfast was excellent - tremendous range and variety all beautifully and carefully presented. The staff throughout the hotel were extremely pleasant, courteous, helpful, knowledgeable and welcoming. I felt like a valued guest. Ana and Teddy on reception were a credit to the hotel and its ethos - always a smile and a cheery bonjour, happy to inform and advise, and going out of their way to help make things special. It's lovely when reception is so accommodating. Location was perfect for us. Easy walking distance to shops and restaurants, SNCF, the old town, and the port. An easy stroll with towels etc to the beach too. We would gladly return to Best Western Hotel Lakmi Nice. It's not a hotel for a hotel holiday but we wanted to spend all day and evenings in Nice and surrounding areas and restaurants so, it suited perfectly!
Dear Ian, Thank you sincerely for your wonderful feedback about your recent stay. It brings us great joy to hear that our central location and proximity to the T1 tramline enhanced your experience in Nice. I am also thrilled to know that you appreciated the comfort and cleanliness of your room, as well as the exceptional service provided by our team, especially Ana and Teddy. I'm glad that our breakfast offerings met your expectations; we strive to provide a variety of delicious options for our guests each morning. It's fantastic that you were able to enjoy all the local attractions, from the shops and restaurants to the beautiful beach, all within walking distance of the hotel. As you plan your return visit, I'd recommend taking advantage of the vibrant summer events such as open-air concerts and night markets, which will surely enrich your experience in Nice. We look forward to welcoming you back for another memorable stay. Warm regards, Malia Perrin Front Office Assistant Manager
This hotel fits well into the Best Western chain. The location is perfect and easy walking distance from lots of shops and the main square and the promenade. The staff are friendly and helpful.
Dear Customer, Thank you for your lovely feedback. We're delighted to learn that our central location allowed you to make the most of your time in Nice, with easy access to shops, the main square, and the beautiful promenade. Our dedicated staff always strive to offer the best service to enhance your stay. We hope to welcome you back soon for another exceptional stay. Best regards, Malia Perrin Front Office Assistant Manager
Very good service ,good breakfast and excellent staff , especially Ali and Ana.We will come again and tell our friends to come here.we recommend it with pleasure
Dear Customer, Thank you for your kind words and recommendation! We're happy to hear that you enjoyed the service, breakfast, and especially the welcoming presence of Ali and Ana. We look forward to welcoming you and your friends back to our central hotel location, conveniently close to both the sea and downtown. Warm regards, Malia Perrin Front Office Assistant Manager
most thing in the hotel are old and need to be replace. hotel in a very noisy part of town, ex the Tram, trucks doing garbage pickup at nights. crowds are not the best walking around.
Hello, We regret that your experience was not up to expectations concerning the condition of the hotel and the noise. We are constantly striving to improve our facilities, and your feedback is invaluable in guiding those efforts. We appreciate your comments and hope to have the chance to welcome you again, offering you a more pleasant stay. Best regards, Malia Perrin Front Office Assistant Manager
We loved our stay here! The staff were exceptionally kind and helpful, going above and beyond to make our wedding anniversary celebration truly special. We enjoyed the view from balcony every day, too. The location was perfect - convenient for shopping, dining, and just a short walk to and from the promenade. The breakfast was also excellent!
Dear customer, Thank you for sharing your wonderful experience with us! We're thrilled that our staff made your wedding anniversary special and that you found our central location convenient for your celebrations. It's also great to hear that you enjoyed our excellent breakfast. We appreciate your feedback and look forward to welcoming you back for another memorable stay. Malia Perrin, Front Office Assistant Manager
Fabulous hotel with excellent staff and location. Breakfast room so chic and welcoming. Would highly recommend. So convenient for all parts of Nice and the surrounding area. Excellent - thank you
Dear Customer, Thank you for your heartfelt feedback. We are thrilled that you found our staff and location excellent. It's wonderful to hear that you enjoyed the chic and welcoming atmosphere of our breakfast room. We appreciate your warm recommendation and look forward to welcoming you back again. Warm regards, Dear customer, Thank you for sharing your wonderful experience with us! We're thrilled that our staff made your wedding anniversary special and that you found our central location convenient for your celebrations. It's also great to hear that you enjoyed our excellent breakfast. We appreciate your feedback and look forward to welcoming you back for another memorable stay. Malia Perrin, Front Office Assistant Manager
The time we spent at our hotel was really great. From the first moment, the friendly and caring staff welcomed us very well. The room was extremely clean, spacious and comfortable. Being at a central point in terms of location made it much easier to explore the city. The breakfast varieties were quite rich and delicious, helping us start the day with pleasure every morning. The decoration of the hotel was modern and tasteful, and the general areas were well maintained. We were also pleased that it offered a quiet and peaceful environment. A hotel that can definitely be recommended for both couples and families.
Dear customer, Hello and thank you for sharing your lovely experience with us! We're delighted to hear that you thoroughly enjoyed your stay in our renovated hotel, appreciated our central hotel location close to the sea and downtown, as well as the warm service of our staff. It's wonderful that the breakfast and modern décor added to your enjoyment. We're also pleased that we could provide a peaceful environment for your escape. If you're planning a return visit, you might enjoy the local animations estivales, such as open-air concerts and night markets, to experience Nice in a lively and unique way. We hope to have the pleasure of welcoming you back for another personalized stay. Malia Perrin, Front Office Assistant Manager
We found the Hotel was comfortable, very clean, and staff was very kind and helpful, Nicely located we could walk to all parts of town. I recommend getting the breakfast because it is covenant and delicious with many options. Special thanks to Anna and Teddy at the desk for being so welcoming and to the ladies who work in the breakfast room they are supper friendly and I saw them helping clients with special needs and questions. We enjoyed our stay and would definitely recommend and return!!
Dear Barbara, Thank you very much for sharing your experience with us! We're thrilled to hear you enjoyed your stay, appreciated our central location, and found our hotel comfortable and clean. It's always wonderful to know that our staff, especially Anna and Teddy, along with our breakfast team, made a positive impact on your visit. They certainly strive to provide friendly and attentive service to all our guests. As you mentioned the convenience and delight of our breakfast, you'll be pleased to know that our upcoming summer evenings include events like night markets and open-air concerts, allowing you to enjoy Nice's vibrant atmosphere on your next visit. We look forward to welcoming you back soon! Natasha Dimitrieva, Front office manager
Wonderful liberty building in the center of Nice,close to the train station and with wonderful balconies for the view and to smoke some cigarette(a rare plus in modern best westerns!). Recommended
Dear Aghibe371546, Thank you for your kind words about your recent experience with us. We're delighted that you enjoyed the charming architecture and the central location, which indeed offers splendid views from our balconies. It's wonderful to know you appreciated this rare feature! We hope to welcome you back soon. Natasha Dimitrieva, Front office manager
In the heart of the city, its a perfect location to explore Nice. All the staff are amazing and friendly. The view from the balcony we will always remember.
Dear Mark, Thank you for your wonderful feedback on your recent stay. We are delighted that you enjoyed our central location and the memorable views from your balcony. Our team takes great pride in ensuring that every guest feels welcome and at home. If you plan to visit us again soon, don't miss the exciting summer evenings and night markets that bring the city to life or the open-air concerts happening in Nice. We hope to welcome you back soon. Natasha Dimitrieva Front office manager
Good location, awesome service, good room. Everything worked very well. The number of parking spots is limited, but we could park every day. $25 dollars a day for parking, though. Anyway, at the end, I recommend it to everyone.
Dear Marcio, Thank you for taking a moment to share your positive experience with us! We're thrilled to hear that you appreciated our central location and received awesome service throughout your stay. We understand that parking can be a concern, and we're glad to know you found it convenient despite the limited spots. As the lively animations estivales are approaching with their open-air concerts and night markets, our location allows you to easily enjoy these events. We are grateful for your recommendation and look forward to welcoming you back for another memorable stay. Warm regards, Natasha Dimitrieva Front office manager
Cannot recommend Hotel Lakmi due to the single issue of stale cigarette smoke smell circulating throughout the air con, especially at night. Everything else here is good. If you are a smoker it will not bother you. For me it was intolerable. The staff are all really great and location is excellent. Breakfast is fine. Rooms are small and dark but ok. Top floor is a different story - that is brilliant up there!
Dear Kay, Thank you for sharing your feedback about your recent stay with us. I'm glad to hear you appreciated the service provided by our dedicated staff and found our central location convenient. Your remark, however, about the stale cigarette smoke is concerning, and I assure you that this is not typical of our standards. We will investigate this issue thoroughly to ensure a pleasant experience for all our guests. We are delighted to hear you found the top floor impressive. On your next visit, we would love for you to enjoy more of what Nice has to offer, including the lively "Animations estivales" with summer evenings, night markets, and open-air concerts that truly bring the city to life. We hope to welcome you back and provide you with a stay that fully meets your expectations. Best regards, Natasha Dimitrieva, Front office manager
We needed to stay in Nice overnight before continuing our journey by car from Barcelona toward Venice so we chose to stay here to get the most out of Nice during our short overnight stay. First of all the location is great - we could easily walk to restaurants and also the promenade. The hotel room itself and amenities overall more than met our needs! We were greeted by Pauline in the evening and she was so helpful and patient with us regarding all our questions about parking, breakfast and all - saving us a lot of money and time! :) The next morning it was Ana/Fadha at the reception sending us on our way with a smile and best wishes. P.S! The breakfast is really nice, so if you don't have a specific cafe in mind that you have to visit in the morning - can definitely recommend opting for the very plentiful brekkie here!
Dear Liis, Thank you so much for your thoughtful review! We're delighted that our central hotel location and amenities met your expectations and contributed to a memorable overnight stay in Nice. It's wonderful to hear that Pauline, Ana and Fadha were able to assist you effectively, making your experience even more enjoyable. Your kind words are a true testament to the dedication of our team. We're also glad you enjoyed our breakfast offerings. The timing couldn't be better, as the "Animations estivales" feature vibrant summer evenings, night markets, and open-air concerts—adding to the lively atmosphere of Nice during your visit. Safe travels on your journey to Venice. We hope to welcome you back to our hotel soon, perhaps for an extended stay. Warm regards, Natasha Dimitrieva Cheffe de reception
Lovely hotel located right in the center of Nice! From the moment I stepped in, I was greeted with warmth and a genuine eagerness to assist. The hotel had a charming welcome card waiting for me, and I appreciated the convenience of having coffee and tea readily available. The rooms were immaculate and well-maintained, with the air conditioning working perfectly even during the heatwave. The cleaning personnel were exceptionally friendly and helpful, ensuring everything was spotless. Breakfast was a delightful experience with a buffet offering a wide variety of products to choose from. Overall, there was a great balance between the price and the comfort provided. Thank you for taking care of everything during my stay! Oksana Mikhailenko.
Dear Oksana, Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and found our central location in Nice to be convenient. It's always a pleasure to welcome guests with warmth and ensure their stay is as comfortable as possible. We're also glad that you appreciated the immaculate rooms and the efforts of our dedicated cleaning team. The comfort of our guests is paramount, especially during the summer heatwave, so we're pleased the air conditioning was effective. We look forward to welcoming you back soon. Sincerely, Natasha Dimitrieva Front office manager
Good location and comfortable beds. Really appreciated the ability to borrow beach towels and beach umbrellas for the day during our stay!
Dear John, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our central hotel location and the comfort of our beds. It was a pleasure to offer you the convenience of borrowing beach towels and umbrellas, ensuring a perfect and personalized stay. As we continue to enhance our services, we hope you'll consider returning to enjoy more of what Nice has to offer. This summer, don't miss the city's vibrant summer evenings with night markets and open-air concerts. Looking forward to welcoming you again soon, Natasha Dimitrieva Front office manager
Fantastic hotel, great location as easy connections to the tram system and railway. Walking distance to shops, restaurant, beach and old town. Rooms were spacious and clean. Breakfast had plenty of choice and local produce. All staff were extremely welcoming. I would happily stay here again
Dear 30rosessa, Thank you for your kind words and wonderful feedback! We're thrilled to know that you appreciated our hotel's central location, which indeed offers convenient access to Nice's vibrant attractions. It's fantastic to hear that you enjoyed the spaciousness and cleanliness of our rooms, as well as our breakfast offerings rich in local produce. We're equally pleased that our staff's warm welcome made a positive impression on you. We'd love to have you back, perhaps during one of our lively summer evenings, when you can enjoy the city's night markets and open-air concerts. We look forward to your next visit! Natasha Dimitrieva Front office manager
AC didn't work well and shower leaks into the living space. Don't ruin your Nice experience with going cheap.
Dear Battousaii3 Thank you for your feedback, and I'm truly sorry to hear about the issues you experienced with the air conditioning and the shower. Your comfort is of utmost importance to us, and this does not reflect the standards we strive for. We would have welcomed the opportunity to address these problems during your stay. We hope you will consider staying with us again, and perhaps join us for the Nice Jazz Festival from July 24 to 27, offering a unique musical atmosphere in the heart of the city. Kind regards, Sarah Jeanroy, General Manager
The staff are welcoming and friendly. Very well located to transport network. Breakfast is ok a little basic but enough to get by. Bedrooms would benefit from a different type of flooring as carpets do get dirty. Bathroom is very modern. We came back from the beach to no hot water and I really wasn't happy. This was out of the hotels control due to gas maintenance issues. The staff arranged us to shower at another hotel. We were very grateful ☺️ for this and we feel they went above and beyond by delivering wine to our room. This hotel is very clean in all areas
Dear Curious219889, Thank you for sharing your experience with us. I'm delighted to hear that our welcoming and friendly staff made your stay enjoyable. Our central location offers easy access to transport networks, which we are glad you appreciated. Your comments about the flooring are noted, and we're pleased that you found the bathroom modern and to your satisfaction. I apologize for the inconvenience regarding the hot water and I'm glad our team was able to assist you effectively, even offering a thoughtful gesture of wine delivery. Coincidentally, your visit falls at a great time, as Nice begins to embrace the festivities of the Start of the Summer Season. We hope this added to your stay with a vibrant atmosphere. We look forward to welcoming you back in the future. Warm regards, Natasha Dimitrieva, Front office manager
We stayed in Lakmi hotel last weekend in June, celebrating my 50th birthday with some friends, we had 6 rooms in total, all bright, clean and so cosy for our long weekend stay, and I would like to thank all of them from the bottom of my heart for making our stay perfect, for taking care of all my friends and of course me and my family. We had such a blast in Nice, great birthday celebration and wonderful time together, and we had no worries at all, they took care of everything and helped us so much in creating these wonderful memories. Me and my husband have been there before, and always had great time, and now all of our friends are amazed with the hotel, positioned so close to everything- shopping, restaurants, beach, and also how they did everything right, from our rooms with all birthday decorations, prosecco to rise a glass to all of us, great rooms they gave us, yummy breakfast, always smiling faces at the reception and all they have to say are words of praise! Dear Team Lakmi, we will always be your guests ( or as you kindly say we know that we always have home in Nice) and I would truly recommend this hotel to anyone who comes to Nice!
Dear Jasmina, We are absolutely delighted to hear about the unforgettable birthday celebration you had at our hotel. It fills us with pride to know that our team could contribute to such a special occasion, ensuring everything was seamless for you and your friends. Your kind words about our service, location, and facilities truly warm our hearts, and we're so pleased to have been a part of your cherished memories. As we move into the start of the summer season on June 21, Nice is vibrant with festivities and the perfect time to enjoy its beautiful surroundings. We're thrilled that you found our hotel's central location convenient for exploring everything the city has to offer. We look forward to welcoming you back to your second home in Nice! Warm regards and see you soon, Natasha Dimitrieva Front office manager
Hotel right on tram route and also on stop from airport. We left luggage before and after stay. Mall, dept store,groceries, sights and restaurants close by. A great location. Stayed in room with single bed and queen size bed private bath .Great stay definitely recommend !
Dear Pioneer10372687470 Thank you for sharing your delightful experience with us! We're thrilled that our central location, so convenient for transport and near the city's attractions, enhanced your stay. It brings us joy to know you enjoyed the room and found our services accommodating. We hope to welcome you back soon. Sarah Jeanroy, General Manager
We've been to Nice many times and have tried several hotels, and this one is among the best we've ever stayed at. We spent a relaxing weekend here. The room was spacious and bright, and the temperature inside was perfect (not too cold) despite it being 35 degrees outside. The bed was comfortable, and breakfast was very well-prepared, better than most 4-star hotels in Nice. The best part was the staff: Mr. Ali welcomed us warmly, provided all the information we needed, and made us feel right at home. In short, this hotel is highly recommended and will become our go-to place in Nice.
Dear Limoncello1840, Thank you very much for sharing such a glowing review of your stay with us! We're delighted to hear that you had a relaxing weekend and enjoyed the comfort of our spacious rooms, especially in the warmer weather. It's wonderful to know that our breakfast and our attentive staff, particularly Ali, contributed to making your experience memorable. We're honored to be considered among the best hotels you've stayed at and look forward to welcoming you back on your next trip to Nice. Warm regards, Natasha Dimitrieva Front office manager
Three and half points. This hotel had a good location in middle of main street and near to railway station, it was nice and pretty quiet for one night stay. Loved the tiny balcony with ”grass” on it, had there a nice own glutenfree breakfast. Customerservice was fast and very wellcoming. Room and bathroom were also quite tiny, but Ok. Air condition was perfect as well as the elevator. We might visit there once more.
We have visited the hotel in June 2019 for 5 nights. The hotel is located in main street - 15 minutes by walk to the beach and the old town, with easy access to all attractions in Nice and costal area (Monaco, Eze, etc.) - very close to the train station and bus stops. The breakfast was excellent and various. There have scrambled eggs, boiled eggs, sausages, bacon, ham, fresh fruit -melon and watermelon, freshly baked croissants, etc. The staff is extremely polite, with free use of English language. The internet connection in the room was very good. We don't have any problems during our staying and don't have any complaints about the hotel. Strongly recommend to anyone who decided to stay in the hotel Best Western New York.
Dear Nadejda P, What a pleasure it is to read your feedback ! Thank you so much for your praises regarding our ideal location in Nice, the excellent breakfast, the polite staff and the great Wi-Fi connection. Thank you also for recommending us to others. Please do come back to visit us again soon. Warm Regards, Julian Migueres General Manager
The hotel is centrally located, 8 mins walk away from the Central train station, from where you can get bus no. 99 for reaching the airport. The reception staff were very friendly and cheerful, Alex assisted us in checking in and also explained us about nearby activities. The rooms are adequately furnished but the toiletries in the bathroom werent sufficient. However, at the reception one can get hold of the sunscreen lotions, hand towels and refreshments to beat the sultry heat of the summer. Also, pocket wifi is available at the reception which costs only Eur 2 per day.
Dear sp19singh, A big thank you for your praises following your recent visit. We are delighted to hear that you have enjoyed our amazing location in Nice next to all the transports links and all points of interest in Nice. I will forward your comments to Alex who I am sure would be very happy to hear your praises on his service. It is a pleasure also to hear that you have been able to enjoy our refreshing corner that we put out during the very hot days! We look forward to your next visit ! Kind Regards, Julian Migueres General Manager
A 12 night stay with friends and family and we definitely made the correct choice in staying at Best Western New York and would highly recommend. Brilliant location. Rooms are large enough for your needs, with a bonus of refrigerator, coffee making facilities and safe. Cleaned daily to a high standard. Breakfast was tasty and catered for all our needs. The Staff were exceptional and made us very welcome and were helpful in lots of ways. A particular thanks goes to the manager who went out of his way to make our stay a bit more special
Dear arizonaDurham, A big thank you for your praises following your recent stay over the world cup period. We are so happy to hear that you recommend us to others thanks to our brilliant location, the well equipped rooms, the cleaning standards and the tasty breakfast. It was a pleasure for us to host you and to look after you and we already await your next visit. Good luck for the rest of the World Cup ! Warmest Regards, Julian Migueres General Manager
We stayed at the Best Western for 12 nights in early June as part of the women's World Cup games.The hotel is ideally situated in the heart of Nice and offered everything we needed. The rooms are immaculate ,spacious and cleaned every day. Breakfast offers a good variety of food and I must say the scrambled egg, bacon and sausage are amongst the best I've had abroad.A great touch by the hotel was to provide a packed breakfast to our early flight to Le Harve. The reception staff were fantastic and very helpful ,whenever we wanted bus or train advice they were happy to help.Pocket wifi provided by the hotel was very handy and cheap at a few euros per day. A special mention to the manager Julian who despite been very busy took time out every day to ask our plans and generally took an interest in our stay. We would certainly return and recommend it to anyone . Lenny Houghton
Dear Lenny, All the team of the Best Western New York Nice was thrilled to read your comments following your 12 days stay with us ! It is such a pleasure to hear that you trully enjoyed the hotel and its location, the immaculate room and the tasty breakfast. Thank you for your praises regarding the service, this will definitely serve as an encouragement to the team for their ongoing efforts. Please do contact us directly when you next return to Nice and we will be glad to personally handle your reservation. Congratulations on your win of yesterday and good luck for the rest of the world cup ! Kindest Regards, Julian Migueres General Manager
Having recently stayed here for 12 days with a group of friends following England Ladies in the World Cup I can highly recommend this hotel. It is in a superb spot just off the Avenue Jean Médecin, ideally placed for a host of cafes, restaurants and only a 10 min walk from the Promenade. The hotel itself is immaculate with good sized rooms. Breakfast is great especially the scrambled eggs and croissants. The staff are so friendly and very helpful and made us all feel very welcome. If we are ever back in Nice I would not hesitate to book here again. Jayne
Dear Jayne, Many thanks for the amazing feedback! :) The team and I were so happy to meet you and to look after you and your family for those 12 days. You brought a bit of the World cup atmosphère to us (even if we are not on the same side !!). We definitely look forward to seeing you again soon, although we hope that you will be able to watch the final in Lyon rather than the thrid place playoff in Nice ! Thank you again and good luck to your team ! Warm Regards, Julian Migueres General Manager
This hotel combines the peace of mind afforded when booking a global chain with a little French individuality. A superb location - close to the train station, old town and promenade. We were lucky to get a large room with a double balcony over looking the main shopping area . The downside to this is the noise from the passing trams at night but this couldn't dampen our visit. We will be back !
Dear terril156, What an amazing feedback, thank you ! We are so happy to hear that you have enjoyed our superb location on the main shopping avenue of Nice and a few steps away from the promenade. Thank you for your praises on the room with balcony, these are really enjoyable in this time of the year. We await your next visit impatiently. Kind Regads, Julian Migueres General Manager
Thank you to the staff in Best Western New York who found the passport I accidentally left behind and mailed it home to me!! You were very helpful. My room was comfortable and quiet, and the breakfast was great value at only €8 for a full cooked breakfast with eggs, bacon, etc and good coffee. I'll stay there again next time I'm in Nice!
Dear khwolfe, We were so happy to read your feedback, thank you so much for your praises ! I am glad to hear that the team was very efficient in finding and sending you back your passport, we know how important this can be. You did very well to pre-book your breakfast at a reduced price. Our breakfast has everything you need for a good start of your day, from fresh fruits to delicious pastries and freshly cooked scrambled eggs. We are impatient to see you again in Nice ! Kind Regards, Julian Migueres General Manager
I came in this hotel 2 times and I found very comfortable in the rooms and the price is so good for the quality a super modern rooms and with Bk included. The first time my room was soo small but the second tone was spectacular and very big. The staff is awesome and very very nice with the customers. The satisfy their requests and solves the problems. I'm a blogger and Youtuber in Italy and I ll for sure advertise this hotel to my followers. Breakfast is great, you can every thing you want to eat, nothing missing and the breakfast room is very good and big. I ll come back here when I come to Nice. See you soon guys! Hugs from Italy!
Dear elebel89, Thank you so much for the great feedback ! It was such a pleasure to see you again in our hotel and all the team was glad to look after you for the 2nd time around. We are delighted to hear that you have enjoyed the spacious room as well as the breakfast and we are even more deligthted that you found the service to be awesome. We are impatient to see you again ! Kind Regards, Julian Migueres General Manager
Very polite and friendly staff . Hotel very clean and room was very well appointed. Breakfast looked fantastic but I did not chose this option so can not review food .this hotel is on the main strip. 10 min walk from old centre where there is loads of restaurants and night markets.
Dear Raymond H, We are delighted by the amazing feedback, thank you ! It is such a pleasure to hear that you found the service from the team to be polite and friendly and that you have anjoyed the well appointed room. It is a shame that you could not try our tasty breakfast, next time do not hesitate tou book it for a great start of your day. We hope to see you soon in our beautiful city ! Kind Regards, Julian Migueres General Manager
BEDROOM- ⭐️⭐️⭐️⭐️⭐️ The rooms are spacious. We have two kids with us and there's still plenty of space to move around the room. LOCATION ⭐️⭐️⭐️⭐️⭐️ The location is very strategic. We arrived via train from Milan and it is just a short walk from the Nice-Ville station. The Notre Dame de Nice is about 2-minute walk. Place Masséna and other areas are also within walking distance. STAFF - ⭐️⭐️⭐️⭐️⭐️ The staff are very friendly, welcoming, and helpful. They have directions and a map for places to see, they even called a tour agency for us for a last-minute decision to take one. BREAKFAST - ⭐️⭐️⭐️⭐️⭐️ We didn't book breakfast for our 5-day stay because we wanted to try the local Cafés in the area. We ended up taking 2 breakfast buffets in the hotel after trying out some. 12 euros for per adult is well worth it. TOILETRIES/BATHROOM -⭐️⭐️⭐️ I rated 5 stars to almost all the aspects except for this one. The toiletries are basic but since I usually bring our own toiletries with us, it doesn't bother much. There's no glass or anything, they just use curtains as partitions. WILL I COME BACK AGAIN? It's a big YES!
Dear tinetengco, Thank you so much for your words of praise following your recent visit at the Best Western New York Nice ! We are so glad to get 5 stars on most aspects of your stay and to hear that you enjoyed the large Deluxe room, the warm and friendly service from the team and the amazing location of the hotel. Thank you also for your compliments regarding the breakfast, indeed the selection available on the buffet is well worth 12 euros and it is a great way to start your day ! We are delighted that you intend to return, and YES we are impatient to see you again ! Kind Regards from all the team of the Best Western New York Nice. Julian Migueres General Manager
I had wanted to go to the French Riviera for years, but thought it was out of my reach financially. I was completely delighted when I made a reservation at this hotel and the price was very reasonable! I found out that Nice was affordable, if one is careful to not fall into the clutches smack dab in the middle of a tourist trap. Upon taking the cab set up for me by the hotel, from the airport, the place struck me as a mix between LA, San Francisco, and Venice, Italy. Arriving frazzled at the hotel from being up all night, since I can't sleep on a plane, Yohan greeted me warmly with a bottled water with ice. I was delighted that they had upgraded me from a twin bed to a queen. The room, although small, was perfectly adequate. TV has many channels, some I sort of recall from my Budapest trip one year ago. The view from the window was very charming. Bed was comfortable. The bath was very pleasant, with a strong flow of water in the shower, and plenty of hot water. Loved the high ceilings of the room. The room was a bit cold when I woke up, but the heat came on quickly. I really didn't hear the other guests through the walls. Each morning, I went down to breakfast about 7 when it started, and the chef was very pleasant and most welcoming, I was glad that they had a wide variety of things for all tastes. Most importantly the scrambled eggs were done just perfectly each day, with green onion and other additions, and I would have been upset if that had not been available. Then, what anybody coming to France is thrilled to have, nice flaky croissants, and tons of them!!. I admit to having about 4 or 5 each morning! The orange juice was excellent as well. The various people working in that area were courteous and outgoing. There is nothing like a breakfast to get one going, and I was most pleased with this experience. A great store right across the street Monoprix, had so much to offer. I bought razor blades, and fabulous blueberries (room had a small fridge) and batteries, and curried chicken. I also got the much needed suntan lotion, as this is the French Riviera after all, and the sun was out most of the visit, and the weather was close to 70. I regret not bringing a lighter jacket. Also visited the famous Galleries Lafayette Department Store. Ate at their lunch room, and that was good, and educated myself on their bedding, which had of course Ralph Lauren, but also designers new to me such as Yves Delorme, and other French household names. I always felt cared for by the staff, such as the extremely friendly and professional Yohan, and later met Julian, who was concerned over my welfare. Julian wanted reassurance that I felt the hotel was a satisfactory experience. I never found anyone rude when I called the desk or showed up there at all hours, they were great!!. Also Sara was very helpful to make sure I received a 7AM wake up call the day of my trip home, and she set up the car service for the airport. I just found the French in general extremely nice, and strangers were very outgoing, with tons of advice for being a tourist. I admit to a prejudice thinking the French might be snobby or aloof, this was not the case. I clearly was wrong, but I had not set foot in France since 1972! I felt one of the best features of the hotel is the room safe, it was easy to use, and eased my mind. There is also a cute and very chic little room off the lobby with red velvet furniture and a wired computer for guest use, plus they had one computer available to take up the room. I did not use this room, but will next time, since I would definitely return to this wonderful hotel!! The hotel is an easy 10 minute walk to the beach, which is so picturesque! Another great feature of the hotel is the close proximity to the train station, no more than a 10 minute walk. I used that train to go twice to Monte Carlo (loved that town) and also Cannes (wasn't crazy about Cannes) It was only 8 Euros round trip to Monaco!! It is certainly a very safe area filled with many restaurants, but trust me, after the ample breakfast at the hotel, one doesn't need gobs of food during the day!! So thanks again to Yohan, and Julian and Sara!! I also encountered 2 extremely approachable guards at the Royal Palace, (one who agreed to a photograph) and they were very helpful guiding me on how to walk to the Monte Carlo Casino with the flashy cars!! I found out not only was the trip within my reach, but I didn't spend gobs of money being there. I want to go to Saint Paul De Vence next time, since I am an artist and understand art permeates that town. So there will be plenty to do next time that I missed, and I found it funny that being someone who lives in the Bronx, right above Manhattan in NYC, I would wind up staying at Best Western New York in Nice!! I will definitely be back, and wouldn't hesitate to stay in this fabulous hotel again!!!!!!!!!!
Dear Sir, The team and I are delighted by your beautiful feedback following your recent visit, thank you so much ! I will make sure to pass on your comments to Yohan, Sarah, Yassine and the rest of the team as they do a formidable job every day ! For all of us, it was a great pleasure chatting with you and looking after you during your week long stay ! We are very glad to hear that you had a wonderful time in Nice and that we were able to make you enjoy our beautiful region. We are already impatient for your next visit, please do come back to visit us soon ! Kind Regards from all the team of the Best Western New York Nice. Julian Migueres General Manager
Clean and comfortable and in a very central location for the station and seafront. Friendly helpful staff at reception. Enough choice for breakfast and at a good price for central Nice. The only negative was that the bar doesn't service alcohol but there are plenty of bars nearby to pick from.
Dear Redo1976, What a lovely feedback, thank you ! We are glad to hear that you have enjoyed the clean and comfortable room, the friendly service and the choice at breakfast. Our location is really convenient for anybody visiting Nice, on the main avenue in the middle of the shops and a few steps away from the sea front. We hope to see you again very soon. Kind Regards, Julian Migueres General Manager
A wonderful location that was easy to walk to from train station. In a safe and well lit area next to a Monoprix and a few minutes walk to the Med and all Nice downtown has to offer! The main entrance is off a side street with a lovely park-like setting entrance.
Dear Coastal01814316578, We are delighted by your beautiful feedback, thank you ! It is a great pleasure to hear that you had an enjoyable time in our hotel thanks to our great location on the main shopping avenue of Nice. Thank you also for your praises regarding the cleanliness. We look forward to your next visit. Kind regards, Julian Migueres General Manager
The location is excellent at the Nice center, the breakfast was very good, the staff very friendly. The internet in our room was poor then the staff brings us the solution. Everything was OK . Thanks!
Dear 870evgenyl, What an amazing feedback, thank you ! Indeed we are conveniently located on Nice's main avenue, surrounded by the many shops and just a few steps away from te sea front. Being near the central station also allows you to travel easily to nearby cities such as Cannes and Monaco. We are grateful also also for your praises regarding the staff and the breakfast. We hope that you will return very soon to visit us. Warm Regards, Julian Migueres General Manager
Good location, quite quiet in night, very friendly and helpful staff, clean hotel, good and relatively cheap breakfast, correct service and accommodation. I would easily come back once I am in Nice. Train station at walking distance, tramway just next to hotel.
Dear Boris L, Thank you so much for your praises following your stay in our hotel. It is very nice to hear that you have enjoyed the friendliness from the team, the cleanliness, and the great breakfast that we serve in the Morning. We would gladly welcome you back on your next visit in Nice ! Best Regards, Julian Migueres General Manager
I stay 3 nights in this hotel all staffs are really polite. The rooms are in a good condition. The breakfast was acceptable. The ambience in hotel and rooms was really awesome. All in all it was one of my best experience. The only negative point was the busy and noisy street and sometimes at night it was a bit annoying.
Dear 81alirezar, Thank you so much for your recommendations to others and for your praises following your recent visit. The team and I are so happy to hear that you had a great time in our hotel, enjoying the service, the bedroom and the breakfast but most of all, the friendly athmosphere that we made you feel. Please do come back to visit us again soon ! Kind Regards, Julian Migueres General Manager
We only stayed here for 1 night after travelling from Monaco and Cannes a few nights prior. The front desk staff were amazing, props to them. They couldn't do enough and were very friendly and helpful, nothing was too much for them. They took time to explain what was in Nice and how to get around. They also took our bags as we arrived before check in so this was very much appreciated! Beds were comfy and rooms were clean. My sister and I were very happy with our room but my sister and Mums room smelt of stale smoke which was unpleasant. This was reported and an effort was made to remove the smell but it didn't fully work. Sadly we couldn't swap rooms due to the hotel being full. Breakfast was ok, it could be improved in my option. Choice was a bit limited, more hot options and fruit would be nice. Pastries and juice were nice however and there were 2 coffee machines which was handy! The location was very convenient, a 10 minute walk from the promenade. I would stay again due to value and location, as well as the friendliness of the staff.
Dear ellieb257, We are grateful for your beautiful feedback regarding the reception team and the service provided. We are also very happy to hear that you found the rooms to be clean and comfortable, although I am sorry about the smell of smoke. All rooms are non smoking but unfortunately this policy is not always adhered to. Thank you for your suggestions regarding the breakfast which are really useful to us in order to continuously improve the quality we deliver. We currently offer a wide range of fresh items with bacon, sausages, scrambled and boiled eggs, cold cuts, cheeses, vegetables, fresh fruits, pastries, cakes and regional preserves. Thank you also for pointing out the amazing location of the hotel, right on Nice's main avenue, surrounded by the shops and only a few minutes walks from the central station and the beach. Please do come back to visit us soon for your next visit in our lovely city ! Best Regards, Julian Migueres General Manager
Location - the best part about this hotel was the location. Given it's relatively central location, sites such as Old Nice, the beach, and the Nice train station (for day trips to Cannes or Antibes) was an easy walk. The port (where you can catch transportation to Monaco or check out the yachts) was a bit further out, but still walkable in less than 30 minutes. If that's too far for you, the hotel is located on a tram line, so that will take you more than 50% of the way. Along Jean Médecin, you can get anything and everything you need. The hotel is next to a supermarket (Monoprix) which sells literally everything. You're sandwiched between two McDonald's restaurants if that's what you fancy. Or there are some awesome places a block or two off on either side of the main tram road. Try Manneken for the best fries you will ever have. Noise - I was hesitant to book here because of all the reviews citing noise. That being said, I had some of the best sleeps of my year here. I got used to the tram noise and loud tourists relatively quickly. If you want no noise at all, find a VRBO in a quiet building a long hike away from the action. This wasn't bad at all (for reference, I was basically above the entrance, on the third floor, with a balcony. I could see Jean Médecin). Don't let the noise be a deterrent from booking here. The location makes up for it. Breakfast - To put it simply, not worth the 12€. Croissants, yogurt, fresh fruit, cereal, scrambled eggs, and pork-based hot and cold meats. Pancakes were available one day. If you show up later, the fruit stock dwindles. If you have any dietary requirements that would preclude you from enjoying the above staples, grab a stash of food from Monoprix. Wifi pocket - as a Canadian with outrageous roaming charges on my phone plan (like 99% of us), this was money very well spent. I had free wifi everywhere I went (including Cannes/Antibes, and spotty in Monaco). In fact, I found this wifi to be better than the hotel wifi. I would definitely recommend this. Cleanliness - I found my room to be okay... definitely not the sparkling beauty you would see (and expect from) a 5-star hotel. Every day I'd find random different colour long hairs around my sink or in my shower. I had a lizard visitor on my last day. Anyways, standard 3-star expectations :) Toiletries - I didn't really find much info on this in previous reviews. You get a bottle of all-in-one shampoo/bodywash stuck to the wall, and two little hand soaps. That's it. Bring whatever else you need, or buy it from the Monoprix. Service - friendly, professional, helpful, and courteous. True to the expectations of an international brand name. No short-cuts here! The welcome package in my room was unexpected and above and beyond. I especially appreciated the personalized card! Don't undervalue the excellent service and location. You can buy everything else you need. I hope you enjoy your stay here, as I did.
Dear big_paan, Thank you so much for the lenghty and detailled review of your stay. It is a pleasure to hear that you have enjoyed staying with us whilst visitng our lovely city. Indeed our location is ideal for all purposes in Nice and to visit the surroundings. We will for sure take your recommendation and try the fries in Manneken ;) We are very glad to note that you had some of your best nights sleep in our hotel. Our mattresses are new and a high quality range from Simmons. Being in the city centre means that there can be some noise in the surrounding streets but we are happy that it did not disturb you. Our buffet breakfast offers a great range for 12€ and you will hardly find that much selection for the same price in the surrounding cafés. I have taken note of your comments regarding the cleanliness and I will make sure to review the issues with the houseekeeping team. With regards to the toiletries, we can provide extra amenities on request and should you have forgotten some items. Thank you so much for your praises on the service, we really pride ourselves on providing all our customers with a warm welcome and we try to pamper them throughout their stay. Please do come back to visit us soon ! Kind Regards, Julian Migueres General Manager
Very nice hotel with great location and reach breakfast. Interior design of rooms is usual for such type of hotels, There are comfortable beds and electric kettle in the room, and other standard facilities. The room was very clean with balcony and a good view. It must be nice to spend your summer time there. And the most important thing - the staff is very-very-very friendly. 24-hour help desk. And besides, in our room there was sweet compliment from the hotel :). Enjoyed staying there.
Dear anastasia1211, Thank you so much for the praises following your recent visit. It was a real pleasure to look after you for your week long stay and we are very glad to hear that you had a great time in our hotel enjoying the service and the welcome treats :) Please do come back to visit us soon in Nice. Kind Regards, Julian Migueres General Manager
The hotel was neat, clean and the bed comfortable. The location was very good for the railway station, tram line 1 and the main shopping street. The shopping street was the main problem. During the night - after mid-night onwards - there was a great deal of noise from the street mainly people shouting and yelling. On one night a machine to grind the tram track rails group its way slowly up and down the road. It was incredibly noisy passing one way at around 1.00am and then back on the other track around 2.00am. It probably doesn't happen more than once a year BUT.....
Dear ralftog, Many thanks for your praises regarding the cleanliness of the hotel and the confort of the room. It is a pleasure to hear that you found our hotel to be conveniently located for your needs. I am sorry to hear that you were inconvenienced by outside noise. I can assure you that I will review the soudproofing of your room in order to prevent future occurrence. We look forward to your next visit. Warm Regards, Julian Migueres General Manager
God hotel in a very good location it's near to train station as well as 25 minutes to the airport we stayed there for 2 nights and the room we had was a spacious one with a view on the main street tram station is just a few steps and supermarket is in front of the hotel the staff was very friendly and helpful we had bad WIFI signal in our room so they give us portable hotspot all through our stay I will stay at this hotel next time when in nice Breakfast varieties was limited but overall good
Dear Sherif M, A big thank you for the amazing feedback! We are very happy to hear that you had a great time in our hotel and we sincerely hope to see you again soon in Nice ! Best Regards, Julian Migueres General Manager
Great location, helpful and friendly staff and clean and cozy rooms. Breakfast was good, although there could have been more healthy choices to choose, like fruits, vegetables or smoothies etc. Anyhow, I highly recommend this place. Everything worked well during our stay, thank you for taking such a good care of us! ❤️
Dear laurapM7007EG What a great feedback, thank you so much ! It was a great pleasure to look after you. The team and I are delighted to hear that you had a great time in our hotel, liking the cozy bedrooms, the staff. We hope to see you again very soon in Nice. Kind Regards, Julian Migueres General Manager
Stayed here for four nights in October 2018. Was an easy walk with luggage from the train station after taking the bus there from the airport. When we arrived around 11:00 a.m., of course was too early for check-in, so the front desk checked our bags in and put them in a secure room. When was time for check-in, our rooms were promptly available. The elevator is very small (typical of older buildings in France), and could take one person with luggage at a time. No big deal. The room I had (#406) was facing the sidestreet looking at the grocery store next door. Smallish room but clean and comfortable and decent sized bathroom. At night, I did notice noise coming from the street below, and was just people talking; the problem really was that the French doors that open to a mini balcony are in need of better seals. The good thing was that since this was offseason, it got pretty quiet by midnight, so I just put up with it a few nights for a short time. The area is quieter, which is what we wanted, but not far from the more lively areas and also close to main train station (for taking day trips to Monaco or elsewhere). The breakfast was OK, not too much to choose from but enough to get the day started. Having coffee / tea making machines in room was also nice. I had read some reviews about the air conditioning being turned off for winter by early October. However, the AC worked just fine thankfully, as the temperature was 75-80F during our stay and needed it to take the stuffiness out of the room. It worked really well and cooled the room quickly and was not noisy. That was good to have. You can easily take the tram to Old Town or the sea (or walk), and plenty of restaurants not far away. Front desk was happy to give recommendations on restaurants or advice on ones that I had researched, and were always helpful. Upon checkout, I didn't notice that they overcharged on the rate that I had reserved the room for. I noticed this upon arriving at my next stop (Paris), gave them a call, and they immediately looked it up and credited me back for the difference while on the phone; great service in taking care of that immediately! Overall was a very nice stay and I would consider staying there again.
Dear Joe A, What a wonderful feedback, thank you !! I hope that you had a great time in beautiful Nice. Indeed our hotel is ideally located to visit the city and its surroundings thanks to our location on the main avenue and our proximity to the train station. I am glad to hear that the team was very helpful to you and that you have enjoyed your room and the breakfast. I am also very grateful for your suggestions for improvement which are very useful to us. I will make sure to take good note of them. The weather in October in Nice is still great and we only turn the heating on by the end of November/ beginning of Decembre. We do hope to see you again very son in our wonderful city! Kind Regards, Julian Migueres General Manager
I stayed at the BW Hotel New York in Nice at the beginning of September 2018. Firstly, I would like to express my deep and sincere gratitude to Julian Migueres, Directeur; Sarah Jeanroy, Shift Leader; Alexandre Romand; Tatiana Rasolofo, and to the rest of the wonderful staff. Absolutely everything went like a charm. The hotel exceeded my high expectations. I am a very picky traveller and, as my daughter puts it, ‘very high-maintenance,' one of those 50+ annoying ladies from North America. I have to admit that BW Hotel New York in Nice is one of the friendliest hotels I have ever had the pleasure of staying at. I was treated as a queen from the time of my initial reservation until the check out time. The whole atmosphere was very classy and very homey at the same time. The location is great, it is right on the Ave Jean Médecin. I have already referred the hotel to my friends in Toronto and New York City. In addition to the amazing service and accommodations, the prices were quite reasonable which made my stay even better. Julian Migueres demonstrated absolutely wonderful managerial and customer service skills. He was like a young captain on a ship and his crew understood him without words. High professionalism! Most of the staff had a very good command of English and were extremely pleasant, attentive and genuinely friendly. It was my first time at Côte d'Azur and BW Hotel New York certainly contributed to my great experience. Actually I look forward very much to coming back next year! The holidays are an opportunity to connect with family and friends in a positive and festive atmosphere. In that spirit, I want to take this opportunity to wish BW Hotel New York Nice staff a Safe and Healthy Holiday Season and a Happy New Year!
Dear GalinaBM, What a beautiful feedback, thank you so much ! The team and myself were delighted to read your comments as it was a great pleasure looking after you during your extended stay of Septembre. We are very glad to hear that the team helped facilitate your visit of Nice and the Côte d'Azur. We will be very happy to see you again in the New Year and we await your next reservation impatientely. Meanwhile we also wish you a Happy New Year 2019, may it be filled with joy and happines! Warm Regards, Julian Migueres General Manager
Perfect room in a great location. Staff were very accomodating and more than happy to allow for us to have early check-in as our train arrived early in the morning. Room was in a great location and we were very happy with the stay. Would stay here again in the future
Dear JakeyBoyReviews, What a nice feedback, thank you ! We were very happy to look after you during your visit in Nice and we hope that we made you enjoy our lovely city. Please do come back to visit us again soon. Kind Regards, Julian Migueres General Manager
We had very nice stay at this hotel. Hotel, is in great location , the stuff is very helpful and nice. Room is clean, and cozy. Breakfast didn't have many of options for food, but still was ok. Thank you for a great service!
Dear sandrapI5176DE, We are grateful for your praises following your recent visit ! The team and I were very happy to hear that you had a great time in our hotel thanks especially to the service and the amazing location in Nice. We thank you for your visit and hope to see you again soon. Kind Regards, Julian Migueres General Manager
A very,very good hotel ! We stayed in a big room with such an amazing view.All it was very clean and the bed comfortable .Hotel staff were very,very friendly ,approachable all of he time and helpful.Good breakfast . The hotel is situated in the middle of the bustling downtown .It is also has very easy to access to the main railway station(5-7 minutes to walking) where there are trains bound for Cannes,Monaco,Grasse. Great choice for a great price! Thanks to everyone!
Dear Crissy_Elena, Wow, what a wonderful feedback, thank you ! All the team and myself are grateful for your praises following your recent visit. It was a pleasure to look after you and we are delighted to hear that you had a great time in our hotel especially thanks to the service from the team and the beautiful room overlooking the main avenue. We hope to see you again very soon in Nice. Best Regards, Julian Migueres Directeur
We had a nice stay at this hotel, and we switched our initial room with a deluxe suite in order to have a balcony; the deluxe suite is big as an apartment, with 2 bathrooms and a very big room. The problem is that the windows are facing the street with the tram line, which makes the place very noisy day and night. Room was very clean, nice new furniture and the bathroom nicely equipped. Breakfast is very good and staff nice and friendly. Parking available on site, however be sure to have a small car as the parking is french-sized. Just avoid the rooms on the right side of the elevator, end of the corridor - as that side is facing the tram line.
Dear myhi, We are delighted by your feedback, thank you! It is so nice to hear that you had a great time in our hotel, enjoying the breakfast and the service from the team. It is Indeed a very good choice to upgrade into the Deluxe rooms as these are very spacious with a beautiful balcony overlooking the Jean-Medecin Avenue. We hope to see you again very soon in Nice. Warm Regards, Julian Migueres General Manager
My sister and I stayed here for a week in October and were delighted with everything the hotel offered. Julian and his team could not have done any more to make our stay more pleasant than it was. The staff were so helpful and friendly, room and bathroom, complete with full bath were spotless, housekeeping every day, plenty of choice of buffet breakfast......, Even Julian, MD was hands on at breakfast with a smile and chat for everyone. A nice touch was the complementary welcome tray with the usual tea,coffee, and water, was a box with a duck of Fragonard soap and two small pots of Haribo sweets........ The hotel is in the heart of Nice with all amenities at the door.The trams were two minutes away, train station a 5/10 minute walk. Beautiful park with dancing waters 5 mins walk away, Massena square, a great place to people watch and listen to talented street entertainers. I liked the pebble beach which was a 10 minute walk away. Even the sun shone for the whole week. I will definitely stay at the New York again.
Dear beth23b, Wow, what a nice feedback, thank you! It was also a pleasure to have you in our hotel and to look after you during your stay in Octobre. I will share your feedback with all the team as I am sure that your comments will serve as an encouragement for their ongoing efforts. There is still plenty of things for your to discover in the area and the team at the Best Western New York would be delighted to welcome you again. We already look forward to your next stay. Best Regards, Julian Migueres General Manager
Strongly recommended,perfectly situated in the center of Nice. Cute rooms for 2 persons,cleaned every day,tasty breakfast. People at the reception very helpful. Only disatvantage-6 tiny parking spaces.
Dear Journey37762035834, A big thank you for your recommendation and positive feedback. We are very happy to hear that you had a great time in our hotel, liking the room, the tasty breakfast and the service from the team. We hope to see you again very soon. Warm Regards, Julian Migueres General Manager
Booked this through Jet 2 holidays. I wanted somewhere near to public transport and the centre of things. This hotel was ideal. We had room 412 obviously newly refurbished. At the front of the hotel so we could open the doors to small veranda. Rooms clean, staff friendly. Breakfast basic but a good start to the day. Supermarket directly over the road, ideal for quick snacks or stocking up the fridge with beer! Nice is lovely but beer is expensive, we paid €8 for a pint! Tram runs alongside the hotel and cost €1.50 per journey, or €1 if you buy a multi journey ticket. Looking for a well priced hotel, this is the one!
Dear bmurray67, We are very grateful for this nice review following your stay with us. I am glad to hear that you have enjoyed room 412 which is one of our beautiful Deluxe room. Thank you also for your praises on the location of the hotel and the friendliness of the staff. The price of a pint in Nice is probably a bit more expensive than in the UK but you it gets served with an extra bit of Sunshine and some seaside on the side :) We hope to see you again soon in Nice. Warm Regards, Julian Migueres General Manager
I stayed five nights at the New York , Nice and was not disappointed. I wanted to explore the town and the surrounding area. Because the Hotel is close to the tram, it was so easy to get to all the sights and the Gare. I paid for a Premium room and was delighted. I was on the top floor and had a stunning view to the mountains to the right and the sea on the left. All staff were pleasant and friendly and responsive to the couple of problems I had. Breakfast is taken in a charming area which consists of two fairly small rooms. I liked the abundance of fresh fruit and the coffee machine. It did however get a little congested when a family of ten all came for breakfast at the same time (but that would happen in many hotels !) Yes. the lift is small and slow, but to me this added to the charm and it is a fairly old building. Two things that could be improved; The "Basics" range of toiletries does not make a good impression and I would like a greater selection of English speaking channels. But...overall, a great stay and I would highly recommend..!
Dear RHBCumbria, Wow, what a beautiful feedback ! We are so happy to hear that you had a great stay in Nice and in our hotel. Thank you for your praises on the friendliness of the staff and on the breakfast. The Deluxe room is definitely worth it, our most spacious rooms with great balcony views on the main avenue of Nice. Thank you also for your suggestions of improvement, these are really useful to us! We look forward to your next visit. Warm Regards, Julian Migueres General Manager
We traveled as family (2 adults and 1 infant) for long weekend in Nice, and the hotel is very good with exceptional value for money. When arrived, you have been served with refreshing teas, and the room has already pre-made with the baby cot. Breakfast has full of varieties and we all enjoy them. The location for the hotel is fantastic, 5 mins walks to train station and less than 10 to beach, the tram stop is right in front; it is also located right to the main street, which has full of good restaurant and bars. Room is clean and functional The staffs are super friendly and professional, giving us baby chair during breakfast; the day when we left, I can see a lovely lady staff with high heel are helping the clients to lift the heavy luggage onto the car, impressive! The only slight improvement i can think of is that lift is a bit small but doing its job Will definitely come back
Dear Adam W, What a great feedback, thank you! It was a real pleasure to look after you and your family during your stay and we are very happy to hear that you had a great time with us. We are grateful for your praises on the service, the breakfast and the location of the hotel. We already look forward to your next visit ! Warm Regards, Julian Migueres General Manager
Great weekend in Nice staying at this hotel. Good location, near trams and sights, clean rooms, friendly helpful staff, breakfast great and help yourself buffet. Check in 2.00pm, but if arrive early they have a luggage room. Slight mix up on arrival, room set up for one person, but staff were immediate to bring extra towels etc.
Dear maskelljenny, What a lovely feedback! We are so happy that you had a great weekend in our hotel and that you found the rooms to be clean, the staff to be friendly and the breakfast to be of good quality. We hope to see you again very soon in Nice ! Kind Regards, Julian Migueres Directeur
We had a most pleasant stay at this hotel, in the heart of Nice's tourist path. Just off the main artery, Jean Medecin, this smart chic hotel's manager Julian and his assistant Nela went out of their way to help make our stay as comfortable and easy as possible. They even helped book taxi service for us since we had so much luggage having come from a family wedding in Greece. The hotel was tastefully decorated and has an airy feel to it. Room was neat and clean with a balcony and lots of amenities. Breakfast was generous and had an assortment of breads, meat, cheeses , and fruit. Thank you for making our stay pleasant and memorable.
Dear Amy H, What a beautiful feedback, thank you! The team and I were very happy to meet you and to look after you during your stay in Nice and I am sure that all the team will be delighted to hear your comments. We certainly hope that you and your family will return to visit us sometime in Nice ! Kind Regards, Julian Migueres General Manager
Breakfast is okay, Friendly staff , Nice room comfy bed and clean. Near Tram station but little bit far from Main train station if you have a big luggage. พนักงานน่ารักให้ความช่วยเหลือ ทำเลดี ใกล้สถานีรถ tram ทีใช้ในเมือง ใกล้ซุปเปอร์มาเก็ต
Dear Smileyim8, Many thanks for the nice feedback and for your complimentary comments on the staff, the breakfast and the bed. We are only 5-7 minutes walk from the train station but of course if you have many luggage you may prefer to take a taxi. In doing so, please be aware that you will be charged a minimum fare by the taxi company, make sure to check the price before setting off ! We hope to see you again very soon. Kind Regards, Julian Migueres General Manager
My wife and I stayed at the Best Western New York in Nice France for 6 nights. Our friend recommended the Best Western as a good place to stay in Nice. We had a wonderful experience at this hotel. The staff, from the Reception Desk, housekeeping service, and gentleman taking care of the Breakfast Buffet were excellent. In particular, we had the opportunity to meet the Director, Julien. He was personable, professional, service oriented and genuinely interested in making sure our visit to Nice and his hotel was enjoyable. We would definitely come back and recommend this hotel to our friends. It is in an ideal location. A short walk or one tram stop from the train station and Place Masséna. Our room was very comfortable and quiet. We stayed at the Warwick in Geneva and at the Hotel Observatoire Luxembourg in Paris. The service and experience at this Best Western was equal to, or better than these hotels.
Dear Billtcwong, Thank you so much for the amazing feedback ! We were so pleased to look after you during your holiday in Nice and we are glad to hear that you had an excellent stay with us. You promised to return and we will therefore await your next visit impatiently. See you soon in Nice ! Best Regards, Julian Migueres General Manager
Lovely hotel. Great location and transport is close. Breakfast was nice and plentiful. Only issue is that the room was very small. With 2 people and 4 pieces of luggage , it was tight. My advise is to pay extra get the larger room.
Dear Eugenia W, Thank you for the great feedback and your praises on the location and the breakfast. It is amazing to hear that you had a lovely stay with us. You should definitly try one of the Deluxe room on your next stay in Nice, these are really nice! Warm Regards, Julian Migueres General Manager
I was pleasantly surprised with this hotel and it's very friendly and helpful staff. The room itself was comfortable and clean. Housekeeping staff was amazing! The hotel is a 10-15 minute walk to the beach and 15 minute walk to the train station. There is a Monoprix next door that I made use of and lots of stores and restaurants along Jean Medecin. Would definitely stay again!
Nela and all members of the team demonstrated a high level of professionalism and impressive hospitality skills. All functions of the hotel operated perfectly. Great location, value for money, high comfort levels, vibe, and exceptional breakfast.
Stayed at this hotel from 1st to 8th September 2018. Very impressed with the Hotel and Food. The towels were changed every day and the sheets every 3 days. There was a coffee machine in the room and a fridge. The manager Julian and his staff were always very friendly and ready to help and advise. We would certainly recommend this Hotel.
My husband and myself have just returned from staying at this hotel and we were both very impressed! This hotel deserves more than 3 stars! Julian and staff were brilliant and service was excellent. Rooms were nice and clean, comfortable beds, tea/coffee facilities, hairdryer, and maid service everyday. Excellent location for bars, restaurants and train station. We will definitely be returning!
I stayed here for one night only and found the hotel very practical for my stay. The room was clean and small, though the bathroom was quite good sized. It wasn't noisy, even though I could hear the neighbors talking loudly in the corridor when entering or leaving their room. The breakfast was good, though nothing very special. Also, the staff was nice and helpful.
Dear PinkPenguin2014, Many thanks for the amazing feedback and the 5 out of 5 rating ! It is such a pleasure to hear that you had a great time in our company and that the hotel was very convenient to your needs. We hope to see you on your next visit in Nice. Kind Regards, Julian Migueres General Manager
Very good hotel in the central of Nice, close to tram and Central station. 10min walk to the beach and old town. Staff friendly and service minded and helpful. Nice breakfast small buy enough. Nice room, clean, quiet, with Tv and wifi, perfect.
Dear AndersPH, We are grateful for your review following your week' long stay with us. It is a pleasure to hear that you had a great time in our company and that our hotel proved a good base to help you explore the wonders Nice has to offer. We certainly hope that you will return to see us next year ! Kind Regards, Julian Migueres General Manager
Staff are polite and location is convenient but our room smelled like an ashtray. The smell was just unbearable and I asked to switch rooms and was denied to to capacity. Was not offered a remedy other than “keep the balcony open” which did nothing for the odor. Really disappointed with the lack of attentiveness to the odor it was just disgusting.
Dear Maryana K, Thank you very much for your comment following your stay in our hotel. I would like to confirm that we are a 100% non smoking hotel. Whilst the team is trying its best to enforce this policy, it is not always possible to prevent guests from smoking in their room. I was disappointed however to hear the answer that you received from the team when approached about this matter as our aim is to find a suitable solution to any guest query. I can therefore assure you that I will look into this in order to prevent future occurrence. On a positive note, I am glad that you found the staff to be polite and the location of the hotel to be convenient for your needs. Please feel free to contact us directly should you wish to return to Nice and we will make sure to look after you. Warm Regards, Julian Migueres General Manager
The location of this hotel was extremely convenient. I took the train in and walked the 8 minutes from the station to the hotel. Ended up using the train to go to nearby Monaco, Cannes, Antibes. Walking to Old Town and the beach was also easy. Although the room was quite small the value of the price paid was good. The entrance to the hotel is on a side street in a courtyard, which seemed more pleasant than others on the main street. A supermarket was also across the street. The reception staff was very friendly and helpful. I would stay again.
Dear 24AC2018, We are so grateful for your very complimentary review of your stay with us. All the team was very happy to hear that you have enjoyed our hotel and the service received. It is also great to know that you will return and we await your next visit unpatiently! Warm Regards, Julian Migueres General Manager
I only stayed one night but I wish I was staying longer! The room was tiny by fine for one person. The AC worked great and I found it to be quiet enough for a restful sleep. The bed was very comfy! And the breakfast service was plentiful and varied. The best part was the concierge service. Alexander helped me a lot and was very warm and welcoming. I regret forgetting the name of another young man who printed my boarding pass for me before I could ask! (I had emailed it to them). Overall, it was terrific and I would definitely stay here again.
Dear sp29, On behalf of all the team, I want to thank you for this amazing review ! It is such a great pleasure to hear that you have enjoyed the comfort of your room, the breakfast, as well as the service from the team. I will ensure to forward your comments to Alexandre as I am sure that this will serve as en encouragement for his ongoing efforts. We all look forward to your next visit in Nice! Best Regards, Julian Migueres General Manager
We had the best rooms in the house and our second room was upgraded. Great service and team. The rooms are spacious with large washrooms. Our rooms also had small balconies which overlooked the market. While it is just 15 mins walk from the main square we preferred to take the tram. The Monoprix and Nice Etoile had some really good joints to eat and drink. The only gripe is about the breakfast - it was the same menu each day which made it boring by the end of it.
Dear abhie2014, Thank you so much for your amazing comment. We are glad to hear that we were able to please you during your stay and that you had an enjoyable time in our lovely city! We look forward to your next visit. Warm Regards, Julian Migueres General Manager
Convenient location: about 8 min walk from railway station and 10 min walk to Masena place. Located on the main street, avenue Jean Medecin, with lots of places to eat close by. There is also a supermarket just across the street. The room was of good size, clean, nicely decorated, with lots of daylight coming through the windows. Comfortable bed, high quality linen. The bathroom was big and clean, but require minor maintenance repairs. Soundproofing is not perfect, could hear tram from outside, but it does not disturb much. In addition to the kettle, there is a Nespresso coffee machine in the room, with a surcharge to replenish coffee capsules. The breakfast was good, sufficient selection of choices to start the day. Good coffee from the coffee machine. We check-out before breakfast time and hotel provided us with small breakfast boxes. In general, hotel is beautifully decorated, especially the reception area. Would definitely stay another time.
Dear amonakhovav, We are grateful for your beautiful comments about the hotel. It is nice to hear that you found the location to be convenient for your needs and that you have enjoyed your room and the great selection at breakfast. We certainly look forward to your next visit in lovely Nice! Warm Regards, Julian Migueres
Medium size hotel well situated for transport,resturants and shops.Our room was very clean and well furnished.We had a couple of small room issues which were promptly dealt with by the management.The breakfast was more than adequate with a reasonable choice of foods.I was unfortunate to sprain my ankle during the stay,Reception in the form Alonso ensured I had a ready supply of ice to relieve the swelling.Julian the hotel manager was ever present always ready to help and inform.A word of warning making for the return journey there is considerable road works which doubled the time the get there.A good holiday holiday experience,would recommend this hotel.
Dear Ferryhillvillage, Thank you so much for your amazing feedback. It was a pleasure to look after you over the past week and I am glad that you have enjoyed your stay with us. I apologies however for the unstable weather of last week and my limited weather forecasting skills! Thank you again for your stay and for your friendliness. I will pass on your feedback to the team and Alexsandro who does a fantastic job every day. We hope to see you again very soon. Warm Regards, Julian Migueres General Manager
Hotel is in a great location near good shopping and restaurants. The hotel is clean and updated. In addition employees are fantastic. My travel agency had a mishap and Julian and his staff went above and beyond to help me. I look forward to my next visit.
Dear eraineri, Thank you so much for your review. It was a pleasure to meet you and I am glad that we found a swift resolution to the booking mishap. I also need to thank you for your patience with the process. The team and I are delighted to hear that you have enjoyed your stay and we look forward to your next visit! Feel free to contact me directly when you next return and I can personally look after your reservation this time. Warm Regards, Julian Migueres General Manager
We stayed here one night following the Monte Carlo or Bust Rally. The rooms were clean and tidy and we had plenty of space. The staff were really helpful with all our baggage - Alessandro on the front desk - was especially helpful to us. We would highly recommend this as a place to stay in Nice. We will be back next summer.
Dear Sidotcom, Thank you so much for your words of praise on the service from the team and especially from Alexandro. I will forward them your comments as I am sure that this will serve as an encouragement for their continuous efforts in delivering a high level of service. Thank you also for recommending us to others. We cannot wait for your next visit! Warm Regards, Julian Migueres General Manager
This hotel is perfectly situated to ensure you are in easy walking distance to all places you want to visit in Nice. And if you aren't in walking distance the tram is directly outside and a short walk to the train station. Great staff who were extremely friendly and very helpful. We didn't have breakfast so can't comment. You must remember that you get what you pay for. This hotel is very reasonable for the centre of Nice. The rooms were a decent size and we were lucky with a balcony which was great. The cleanliness was perfect. The bed was comfortable although the pillows were an odd square shape instead of the usual rectangular. Whilst the location is perfect it means the noise levels are fairly high. We struggled to sleep well due to the noise levels from the tram and the street below, this is why I believe the hotel is the price it is. Our aircon also made several loud noises through the night which didn't help. Taking this into consideration I am still rating t 5 stars due to the incredible value for money and lovely hotel itself. Very much worth a visit and we will come back if we ever revisit Nice.
Dear CLWRJT, On behalf of the team, I would like to thank you for your compliments regarding the service. It is a real pleasure to hear that you were very satisfied with the team, the location and the comfortable rooms. Please do not hesitate to come and visit us again! Best Regards, Julian Migueres General Manager
I just wanted to leave a review of this hotel as we had such a pleasant surprise and it was perfect for travelling with our toddler! The reception are very friendly and helpful. The reception is well decorated with sweeties for the little one, cucumber water etc. Our room was small but nevertheless big for Nice, the bed comfortable and there were a bath (full size) and kettle - ideal with a toddler. Also had a lovely big balcony (shame no furniture on it) and a big TV to keep us entertained while the baby was asleep. The entrance to the hotel is a little garden off the main road so I wasn't worried about her running off and getting mowed down by a tram!! Nevertheless, the tram stop is a 2 minute walk away, main square with a park 10 minutes and the beach about 11 minutes! I thought the hotel really represented excellent value for money and we had a very comfortable stay.
Dear jsm101, What a wonderful feedback! We are so delighted by your comments regarding the hotel as well as the friendly service from the reception team and the comfortable bedroom allocated to you. Wer look forward to your next visit in Nice! Julian Migueres General Manager
I stayed here with my wife and found the hotel to be the perfect little retreat in the heart of nice. We where greeted with a smile on arrival and offered a delightful fresh tea. The check in was quick pleasant and straight forward. I always request the ‘best room in the house' in every hotel I stay at and my room certainly didn't dissapoint. The room was very large and well appointed. With great views of the street and cathedral from the third floor. Spotlessly clean and fresh. I chose this hotel for its position and uniqueness, it was proven to be a wise choice. I can not comment on the breakfast or bar facilities as we did not indulge. The hotel staff where atttentative, pleasant and very professional. Julien the day manager introduced himself on check out and stayed with us until the taxi arrived to bid us farewell. Anyone thinking of staying in Nice should take my advice and book a room at this hotel, it most wont disappoint you.
Dear Gary, I am very grateful for your feedback following your stay with us. It was a pleasure to meet you and your wife prior to your departure and to hear that you were very satisfied with your stay. I do hope that we will see you again very soon. Kind Regards, Julian Migueres General Manager
3 nights with friends and family visiting the Monaco Historic GP a good hotel a short walk from the railway station, we used the train to commute to Monaco there was a rail strike on the Sunday. A clean comfortable and reasonably quiet room to the front of the hotel, good breakfast, In a good location with plenty of shops and restaurants close by, would use again next time in Nice.
Dear Douglas, Thank you so much for visiting our hotel during the 2017 Monaco GP. We are happy to hear that you liked the hotel and that you intend to come and visit us again. Indeed, you definitly need to come and see the few improvements we have made since then. We therefore look forward to seeing you very soon ! Warm Regards, Julian Migueres General Manager
Our trip was booked via Easy Jet for a five day break. We booked a superior room and although not large it was really nice and located on the fourth floor with a balcony. There was a welcome tray which included tea coffee and bottled water. The hotel provides free WiFi and free safe. The location was great only ten minutes from the train station and twenty minutes from the promenade. The hotel is also located on the tram route where there is a €1.50 charge for each journey. Breakfast was mainly continental but also included egg bacon and sausage. The staff very were very friendly and provided a map of Nice together with suggested trips. There is a supermarket next door and any amount of restaurants. On our final day we had a late flight and the manager kindly arranged a later checkout time. A great holiday and we will certainly return to this hotel.
Dear David B, Many thanks for the wonderful feedback. It was a pleasure to look after you for the past few days and we are really delighted that you have enjoyed spending your holiday with us. We look forward to welcoming you and your wife again on your next trip to Nice. Warm Regards, Julian Migueres General Manager
went with kids to this very centrally located hotel and was positively surprised by the employees and convenience to be right accross shopping and close to all the cities sightseeing things. car was parked just in front of the hotel
Dear lemaitefreiburg, Thank you so much for the amazing feedback following your stay with us. It is a pleasure to hear that the team was very helpful to you and that you found the hotel to be very convenient. We hope to see you again soon. Warm Regards Julian Migueres
We stayed here on a short trip visiting the small sleepy town of Nice. We arrived into Nice via plane and then took the No.99 bus to the main train station in Nice. From there it is a simple 10 minute to the hotel. On check in, we were offered ice cold teas in account of the warm weather and the lobby also had a selection of crisps and fresh fruit juices which you could help yourself too. The single elevator isn't always working in which case you will have no choice but to ascend the stairs which have a tendency to provide your legs with a strenuous workout. Our room was comfortable and had everything we needed for a short stay including desk, chair and a tv on the wall in the corner. The bathroom was adequate with both a bath tub and shower within that. Complimentary toiletries were also provided Our stay also included breakfast which was a mixed bag. The Breakfast area is split into 2 small rooms, with the main room with all the food, and then a secondary room just behind which provides additional seating. The selection is somewhat limited with a limited choice of cold meats, cheeses and a bowl with some fruit in. The highlight for me was the scrambled eggs which were certainly amongst the better scrambled eggs I've had for breakfast. The other highlight was the fresh baguettes, croissants and pan au chocolats – but only whilst they were still warm. So a lot depends on your timing, if you happen to be there when they top them up, then you will get to experience some amazing fresh warm croissants/ baguettes. The tea coffee was also pretty average and there is an orange juice machine which I never used. Overall, I would definitely recommend this hotel for any type of stay in Nice, primarily for its fantastic location - being on the main shopping street in Nice, a 10 minute walk to the water front and old town areas, and just a 5 minute walk to the world famous Mama Bakery.
Dear Attentive Traveller, What a great pleasure and honour to read your comment! Thank you very much for taking the time to share your impression regarding your recent stay at Best Western Hotel New York Nice with the TripAdvisor community. As you point out, the location of the hotel is ideal,for his central location. Your great feedback on the breakfast gives us great satisfaction and be assured that I will pass on your warm words to the entire team. We look forward to have the pleasure to welcome you back soon! Best regards, Stephane d'Halluin General Manager
We stayed for three nights this week at the Best Western New York, Nice. The hotel is very clean and tidy and nicely decorated throughout. We had a large corner room on the fourth floor which opened on to a wrap around balcony. Good facilities provided included television and fridge and a large bathroom with shower over the bath. The breakfast room was very bright and the food and service were excellent. The Hotel had a very small lounge off the ground floor reception. Great value and would recommend.
Dear cityspotterUk On behalf of all the staff of the Best Western New York Nice thank you to have taken the time to share your feedback on Tripadvisor following your stay in Nice this week. We are very happy to read in your comments that you have fully enjoyed your experience in our hotel as well as the benefits and other services that we offer. We hope to welcome you soon in our hotel to again to share excellent moments. Do not hesitate to book on tripadvisor to get 15% discount on your stay. Kind Regards Stephane d'Halluin General Manager
Hotel in a central location, easy walk to the promenade, shops, railway station and bus stops. Good clean hotel, comfortable bed, staff excellent manner and very helpful, plenty to eat at breakfast. Would recommend.
Dear WeeH212, We were thrilled to welcome you at Best Western Hotel New York Nice . Many thanks for taking the time to provide such valuable feedbacks with us on Tripadvisor Our teams aim to deliver the most attentive service, and I am glad to read that you enjoyed our sense of hospitality. Be assured that I will pass on your words to them. Thank you for your time and your trust, we look forward to your next visit to the French Riviera . Do not hesitate to book on Trip advisor to get 15% discount on your stay next time :) Best regards, Stephane d'Halluin General Manager
Back in Nice and enjoyed another great stay at the Hotel New York located right in the heart of the city. Clean, efficient and welcoming. Utterly painless :-) it's a must ! We will be back ! I recommend too the ‘ Restaurant Du Gesu' in the old city. A good selection of local dishes .
Dear Guest , First of all I would like to thank you for your fidelity and your review and for taking the time to share your experience of the Best Western Hotel New York Nice with the Trip advisor community . I will of course share your compliments with the entire team. Thank you as well for your restaurant recommandation. We endeavour to deliver the best service and improve it every day, and I hope to have the great pleasure to welcome you back again under the sun of the French Riviera. Warm regards Stephane d'Halluin Directeur General
We stayed for 5 nights in February and what a lovely greeting we had. Such friendly, professional staff. Alexandro was a life saviour and leant me a travel plug to charge all my electronics. Lovely music playing in reception, brilliant position in the High Street and a lovely balcony on the side where the sun rose. Excellent, brilliantly organised breakfast and a very comfy bed - great value for money. thank you
Dear Sarah_S_12740, On behalf of all the staff of the Best Western New York Nice thank you to have the time to share your very good feedback on TripAdvisor following your recent stay in Nice. We are very happy to see in reading your comments that you have fully enjoyed your experience in our hotel as well as the benefits and other services that we offer. Our teams aim to deliver the most attentive service, thank you to Alexsandro and the entire team ,and I am glad to read that you enjoyed our sense of hospitality. Be assured that I will pass on your words to them. Thank you again for your time and your trust, we look forward to your next visit to the French Riviera . Warm Regards Stephane d'Halluin General Manager
We were staying in this hotel for a romantic weekend. And now we are very happy about our room which was on a 4th floor, with a balcony and outstanding view behind the window. The staff was very friendly (a huge compliment for receptionst Alexander:) Located in the center of Nice. Come, stay and spend a good days:)
Dear 25 Mimi25 On behalf of all the staff of the Best Western New York Nice I would like to thank you to have taken a bit of your time to share your feedback on TripAdvisor following your recent stay in Nice. We are very happy to see in reading your comment that you have fully enjoyed your experience in our hotel as well as the benefits and other services that we offer. We hope to welcome you soon in our hotel to again to share unique moments. In this perspective, please accept the expression of our best feelings . Kind Regards Stéphane d'Halluin General Manager
This is a great hotel, pleasantly situated on the corner of Avenue du Maréchal Foch and Avenue Jean Médecin the main shopping street . The hotel is well managed and in good order throughout. Our Superior room on the corner of the fourth floor was really spacious with three large windows, one with full balcony and two with Juliet balconies and had great views overlooking the main street and the Basilica of Notre-Dame. Surprisingly there were two hairdryers, one in the bathroom, and one in the bedroom together with a pair of hair straighteners in a vanity unit with mirror, very handy. There is a 24 hour reception service with friendly staff who speak excellent English. All the staff here are very friendly, professional and attentive. The breakfasts were splendid, full continental breakfasts with different varieties of cheeses, hams, salad, yoghurts, cereal and hard boiled eggs, in fact everything you could wish for. Hot food consisted of scrambled eggs, bacon and sausages. Different types of breads, croissants and rolls, all warm and fresh and replenished regularly. The choice of fresh fruit platters and bowls were another bonus. The machines dispensing fruit juices and coffees supplied excellent quality beverages. In fact the whole breakfast was of excellent quality. The Wi-Fi connection was very good throughout our two week stay. The railway station is close by as is Place Masséna and the Promenade des Anglais. There is a large Monoprix across the road and plenty of bars and restaurants nearby. An ideal hotel for exploring Nice and the surrounding areas.
Dear margareth700, What a great pleasure and honour to read your comment! Thank you very much for taking the time to share your feed back regarding your recent stay at Best Western Hotel New York Nice with the TripAdvisor community. Your great feedback on the professionalism of our staff gives us great satisfaction and be assured that I will pass on your warm words to all of the teams. Thank you also for you nice comment on the comfort our Deluxe Rooms "For Elles" Your appreciation of the breakfast will be share as well with our Team, many thanks for them. We look forward to have the pleasure to welcome you back soon! Best regards, Stephane d'Halluin General Manager
The room and bed were comfortable. Breakfast was very good with great croissants - along with eggs and fruit. The one thing that spoiled the experience for us was that the WIFI would be up one minute and down the next. It was quite frustrating.
Dear Diane K, Thank you for taking the time to share your thoughts about your experience at Best Western Hotel New York Nice on Trip advisor . While you had a pleasant experience in overall, I sincerely regret the inconvenience encountered with our Wifi.We are actually working on it and we offer the possibilty to get connected in 4G+ Inside and outside the hotel with Pocket Wifi .You just have to ask for it at reception. With our renewed apologies, the entire teams look forward to have the pleasure to welcome you back soon. Best regards Stephane d'Halluin General Manager
I forgot 2,xxx eur in the hotel safe box on this new year trip !! I found out after flew out to Paris. When I called back to hotel, I was impressed from the first response. I was assured from all staff, from the front to the manger-Stephane that they could help me resolve this problem. During the process, the follow-up emails kept coming, they never missed to answer any single question. BRAVO !! Now I get back everything safe. Highest Courtesy & Conduct Team.
Dear Nareeporn W, We were thrilled to welcome you at Best Western Hotel New York Nice for your New Year Trip in France . Many thanks for taking the time to provide such valuable feedbacks with us. Our teams aim to deliver the most attentive service, and I am glad to read that you enjoyed our sense of consideration. Be assured that I will pass on your words to all of them. Thank you for your time and your trust, we look forward to your next visit on the French Riviera . Best regards Stéphane d'Halluin General Manager
The hotel is pretty average, but then again the price is exceptionally cheap and a good base to explore Nice. My room was on the 3rd floor overlooking the road and was very bright and noisy, as there were no black-out curtains and the windows were not able to stop the noise of the traffic. The room was tiny, hardly enough room to walk around the bed, however it was clean with all the necessary amenities. Unbelievably, the bar at this hotel does not serve alcohol, and is limited only to a small range of soft drinks and coffee. The reception staff are also responsible for the bar, so it was difficult even to get served a coffee, we had to wait forever until they had finished checking in several other guests. Unlikely to return as the room was just too small to be comfortable.
Dear bramble08, Thank you for taking the time to share your thoughts about your experience at Best Western Hotel New York Nice on Trip advisor. While you had a pleasant experience in overall, I sincerely regret the inconvenience encountered with the tiny room. As we are really concerned by your comments and to give a positive answer , we also have bigger rooms , Prestige or Deluxe, at different prices. Regarding the bar and the none alcoolic drinks, we don(t have any licence for alcool, and that happened sometimes in city center hotels. Anyway , we have many bars and restaurants around the hotel. We look forward to have the pleasure to welcome you again! Best regards Stephane d'Halluin General Manager
Great value for money. Excellent location near the airport, shops, shopping centers, main streets, restaurants, train station, tourist. Comfortable rooms and good buffet breakfast. Above all, the kindness, helpfulness of the staff, particularly the Brazilian guy Alex
Dear Tamara T, We were thrilled to welcome you at Best Western Hotel New York Nice . Many thanks for taking the time to provide such valuable feedbacks with us on Trip advisor. Our teams aim to deliver the most attentive service, and I am glad to read that youhave enjoyed our sense of hospitality. Be assured that I will pass on your words to Alexsandro and the entire team. Thank you again for your time and your trust, we look forward to your next visit on the French Riviera .Best regards, Stephane d'Halluin General Manager
I adored this hotel, the price, the location, the attention... everything... is very good for what you pay and it even has charm. We stayed for 2 nights and really enjoyed it. Have to clarify that our objective was to find a hotel where to sleep comfortable and have breakfast.
Dear Catalina T What a great pleasure and honour to read your comment! Thank you very much for taking the time to share your feed back regarding your recent stay at Best Western Hotel New York Nice with the TripAdvisor community. Your great feedback on the professionalism of our staff gives us great satisfaction and be assured that I will pass on your warm words to all of the teams. We look forward to have the pleasure to welcome you back soon! Best regards, Stephane D'Halluin General Manager
Wow this is a Best Western??? It blew my expectations out the window and into the nice balcony our room had! What a great view of the Promenade st of Nice! The room had a lot of character, almost like getting a prime location with Airbnb but better because you have clean towels and 24 hour staff. The room had a king size bed and a twin bed. We didn't book a suite or anything so we were surprised on how spacious and luxurious the room was. We had two restrooms too! Speaking of staff, the employees were all so friendly and more importantly, accommodating. Our flight from Rome to Nice got cancelled and we were worried about paying for a night when we weren't there on top of cancelation fees. We called the hotel and they changed our booking from 2 nights to one night and waived the cancellation fee. Who does that??? Staff answered all of our questions and reassured us every step of the way. The customer service is superb, I don't even know why French people have a reputation for being rude. It's totally not the case, at least with the staff here. The breakfast was amaze balls. I wish I had photos of the food but I was busy eating it all up. The fruit was fresh and not canned. The croissants were freshly baked. It was flaky and buttery heaven! The baguettes came out piping hot and you can cut it yourself on a board. The coffee machine made like 8 kinds of espresso, cappuccino, and lattes. I had the white cappuccino and it was foamy, milky, and strong. Much better quality than Starbucks. The experience made me feel like I was staying at a five star hotel. I wish our flight wasn't canceled so we could have enjoyed our stay longer. When traveling to Nice, make sure to book this Best Western. It was about 60 euros a night in November!! What a deal!
Dear Sir Abnormal Q, Wahoo!!! ,What a great pleasure and honour to read your comment! Thank you very much for taking the time to share your feed back regarding your recent stay at Best Western Hotel New York Nice with the TripAdvisor community. Your great feedback on the professionalism of our staff gives us great satisfaction and be assured that I will pass on your warm words to all of the teams.Many Thanks as well foryour comment on our breakfast, we work on it every day to satisfy our guest. We look forward to have the pleasure to welcome you back soon, why not for Carnival you will see our team costumed! Best regards, Stephane D'Halluin General Manager
Located in the heart of Nice, off the main shopping street. Minutes walk to tram, bus and train links. Easy to get to all the main attractions of Nice from the Hotel by foot. Check in was fast and friendly. Room modern, spotlessly clean and plenty of room. Beds comfortable, coffee and tea provided. Breakfast typical of European continental styles and plenty on offer. Friendly staff and a very pleasant stay in a well run, well located and very reasonably priced hotel. I would stay here again and happy to recommend.
Dear BTCLondon On behalf of all the staff of the Best Western New York Nice thank you to have taken the time to share your feedback on TripAdvisor following your recent stay in Nice. Your great feedback on the professionalism of our staff gives us great satisfaction and be assured that I will pass on your warm words to all of the teams. We are also very happy to see in reading your comments that you have fully enjoyed your experience in our hotel as well as the benefits and other services that we offer and our situation in the center of Nice. We hope to welcome you soon in our hotel . In this perspective, Kind Regards Stephane d'Halluin General Manager
This hotel sits right on one of the main roads in the heart of the city you can drop down, shop, walk to the sea,find a restaurant at your door and retire to a comfortable,spacious clean room. Staff were friendly and helpful and there was some limited parking if you have a small car. Would definitely stay here again.
Dear guest, We were thrilled to welcome you at Best Western Hotel New York Nice . Many thanks for taking the time to provide such valuable feedbacks with us on Trip advisor. Our teams aim to deliver the most attentive service, and I am glad to read that you enjoyed our sense of hospitality. Be assured that I will pass on your words to them. Thank you for your time and your trust, we look forward to your next visit to the French Riviera why not for Carnival in february.Best regards, Stephane d'Halluin General Manager
The hotel is at the epicenter of Nice. The location of the hotel itself overlooking the Avenue Jean Medecin road. All the famous landmarks are walking distance away including the public transport and rail network. The room were big and clean with all the basic amenities required. The room we were staying was at the corner providing us a great view of the entire road. A decent spread of breakfast. Extremely warm and friendly staff who always their to help. Would definitely stay again. Great job.
Dear kshitijraina What a great pleasure and honour to read your comment and hyour 5/5 ! Thank you very much for taking the time to share your feed back regarding your recent stay at Best Western Hotel New York Nice with the TripAdvisor community. Your great feedback on the professionalism of our staff , on our rooms and situation give us great satisfaction and be assured that I will pass on your warm words to the entire team. We look forward to have the pleasure to Welcome you back soon! Wy not For Carnival in february ! Best regards, Stephane d'Halluin General Manager
This small but perfectly formed hotel is in a great location for exploring nice and surrounding area. On arrival was made to feel welcome and was allocated our room on the fourth floor to the front of the hotel . Our room had full length windows with shutters that opened on to a small balcony the sun shone on the balcony most of the day and the views across the roof tops were beautiful. Although the New York does not have a lounge bar there are plenty of places close bye to enjoy a glass or two of wine. The reception staff were always willing to give information on the surrounding area and the chambermaids were efficient and did a great job of keeping our room clean . Thank you BWNY for making our trip to nice one to remember .
Dear maxine o What a great pleasure and honour to read your comment! Thank you very much for taking the time to share your experience with the TripAdvisor community following your recent stay at Best Western Hotel New York Nice . Your great feedback on the professionalism of our staff gives us great satisfaction and be assured that I will pass on your warm words to all of the teams. We look forward to have the pleasure to welcome you back soon! Best regards, Stephane d'Halluin G M
Plus: Good location, convenient to restaurants, tram. Very friendly, helpful front desk staff. Minus: Cramped room for two people. Convenient location means it is noisy: tram, garbage pickup, business deliveries. Also could hear neighboring room making telephone calls in the middle of the night. No refrigerator or microwave. Wifi -- slow, plus you need to sign in every time (not just every day) you use it. Average chain hotel breakfast.
Dear BRmovingon, Thank you for taking the time to share your thoughts about your experience at Best Western Hotel New York Nice on TripAdvisor. While you had a pleasant experience with our staff and the loctaion , I sincerely regret the inconvenience encountered with the noise of the city center. Regarding the wifi, we offer the possibility to get connected with a pocke wifi 4G+ Inside and outside the hotel for 2€ / day, you should ask for it at recepetion. With our renewed apologies, all the teams look forward to have the pleasure to welcome you back soon. Best regards Stephane d'Halluin General Manager
Very good location, nice, clean rooms. The staff was very kind. The hotel is in the town center that's why a little loud in the night when the window was opened. The tram station is in 5 minutes, good restaurants are next the hotel.
Dear Madam, Sir, First of all I would like to thank you for your review and for taking the time to share your experience of the Best Western Hotel New York Nice on trip advisor . I will of course share your compliments with the entire team. We endeavour to deliver the best service and improve it every day, and I hope to have the great pleasure to welcome you back again under the sun of the French Riviera. Next time use our TRIPOFFER code and get 15% discount on your all stay. Sincerely yours, Stephane d'Halluin Directeur General
The hotel is located around ten minutes walk from both the train station and Promenade des Anglais, making it a good base for exploring Nice. Our room was on the second floor (there's a lift), with two beds, desk with kettle, cups and tea and coffee selection, small wardrobe, safe and flat screen TV (French, Italian, Russian, Spanish channels plus BBC World News, Bloomberg and CNN in English). Bathroom had a small bath with an overhead shower (shampoo and hairdryer were provided). The room was small in size but comfortable and was cleaned daily. Staff were all very polite and the cup of tea and sweet treat served to us on arrival was a nice touch. We didn't have breakfast at the hotel but one is available, I believe for 12€ per person currently. Location is great, we arrived in Nice by plane and travelled from the airport using bus number 99 to the train station (6 Euro each way) and then walked to the hotel (very straightforward). Right next door there's a Monoprix supermarket which sells a great selection of food items, including hot dishes to take away, which is useful if you're on a small budget! Being centre of the city there's also a multitude of other shops and restaurants available right on the doorstep. Overall we had a very comfortable stay and would recommend to others.
Dear Paula245 On behalf of all the staff of the Best Western New York Nice thank you to have taken a bit of your time to share your feedback on TripAdvisor following your stay in Nice. We are very happy to see in reading your comments that you have fully enjoyed your experience in our hotel as well as the benefits and other services that we offer. We hope to welcome you soon in our hotel to again to share unique moments. Carnival in february is also a good period to visit nice , the entire team is costumed ! Also next time book your stay on TripAdvisor and get 15% discount on your stay In this perspective. Yours sincerely Stephane d'Halluin General Manager
Had 4 nights stay in late July /early August - 2 parents and 3 adult 'children' Good location for easy walking distance to main station and exploring Nice highlights There are tram stops close by so if you dont want to walk then only 2 stops to main promenade (de Anglais) The hotel is located in main shopping areas with plenty of eating places around Our two rooms were on the third floor decent enough size and comfortable - we had an air conditioning problem in one room but this was resolved Small reception area / small lounge area Staff friendly and helpful We enjoyed: Old town Nice Promenade Mont Boron (hill overlooking the bay of Nice) Short train train trip to Monaco - with nice views of the sea /coast for part of trip Hop on hop off bus trip about 21 euros each - we took the opportunity to drop off at Villefranche Sur Mer - lovely seaside area and very interesting Film museum Further train trip to Eze - beautiful hill top town and botanical garden with spectacular views over the bay You need to get off train at Villefranche sur mer then wait for bus to take you to village or you can hike up a very hilly track which takes about 45 mins and not for the feint hearted
Dear Topman1 Many Thanks for the 5*!! On behalf of all the staff of the Best Western New York Nice thank you to have taken a bit of your time to share your feedback on TripAdvisor following your stay in Nice las t summer . We are very happy to see in reading your comments that you have fully enjoyed your experience in our hotel as well as the situation and Nice city. Thank you also for your tourism explanation around Nice.That could be helpful for our guest. We hope to welcome you soon in our hotel , next time try februrary for carnival , our team is costumed during 2 weeks !! Kind Regards Stéphane d'Halluin General Manager
Only a short walk from the Nice Ville train station and a 10-15 minute walk to the beach. Surrounded by many shops and restaurants. It is also a leisurely walk to the Castle Hill lookout area. We had a Superior Double room which was at the back of the hotel and looked out to the adjoining buildings. The tram stop was at the front of the hotel. We were awoken in the morning either by the tram or the garbage trucks, so just as well our room was further away from the noise. WiFi was included, but you needed to log in each time you used it. We had breakfast at the hotel which catered well. They had fruit, cereal, scrambled eggs, bacon, pastries, etc. Very enjoyable way to start the day! I would stay here again if I was lucky enough to return to Nice.
Dear TimetogoSue On behalf of all the staff of the Best Western New York Nice thank you to have takenthe time to share your feedback on Trip advisor following your recent stay in Nice. We are very happy to see in reading your comments that you have enjoyed your experience in our hotel as well as the benefits and other services that we offer. Regarding the Wifi we have Pocket wifi with 4G+ Inside and aoutside the hotel and you can connect 10 devices on it. Do not hesitate to ask for it at reception. We hope to welcome you soon in our hotel , try February for Carnival our team is costumed dureing 2 weeks.. In this perspective, Kind Regards Stephane d'Halluin General Manager
Stayed here for a short notice, impromptu, three night break in September 2017. The hotel is in a great location for exploring this extremely interesting city, Close to the tram stop, kind within easy walk of the beach. My room was more than satisfactory, quiet and comfortable, the Continental style breakfast more than adequate, and the rate charged extremely good value for money. But the icing on the cake was the truly excellent staff on reception. I encountered a problem between the airport terminal and arriving at the hotel, and the staff went out of their way to be helpful in trying to resolve the situation which needed local knowledge of the airport, the taxi company and French! I find that Best Western standards fully meet my own needs, and I was delighted with my choice here.
Dear SteveRosie8 First of all I would like to thank you so much for your review and for taking the time to share your experience of the Best Western Hotel New York Nice . We appreciate your comment on the staff ,breakfast, and the comfort of our rooms. I will of course share your compliments with the entire team. We endeavour to deliver the best service and improve it every day, and I hope to have the great pleasure to welcome you back again under the sun of the French Riviera. Next time think to book on TripAdvisor with the code TRIPOFFER and get 15 % discount on your stay. Yours Sincerely , Stephane d'Halluin Directeur General
The hotel is ideally located, easy walking distance to the beach and restuarants. The staff were always polite, friendly and helpful. The room was clean and had everything you needed with the addition of a fridge. Our room was at the side of the building but had large opening window and excellent air conditioning. I would recommend this hotel and would stay here again if I go back to Nice.
Dear tiggie_12 On behalf of all the staff of the Best Western New York Nice many thanks to have taken a bit of your time to share your feedback on TripAdvisor following your recent stay in Nice. We are very happy to see in reading your comments that you have fully enjoyed your experience in our hotel , withe our helpful straff and also the benefits and other services that we offer. We hope to welcome you soon in our hotel to again to share unique moments. Come and visit us for Carnival in february 2018, our team is costumed ! Warm Regards Stephane d'Halluin General Manager
I stayed here 2 weeks ago and the best thing about this hotel is the location. It is right in the Main Street and 2 mins walk away from the metro station. There is a big supermarket opposite the hotel and lots of bars, restaurants and shops just 2 mins walk away. The room was a bit cramped and the bathroom a bit dated (I stayed in a double room on the 2nd floor). The bed was comfortable. For one person the space was just enough but not sure there would be sufficient space for more! The staff were very friendly and helpful
Dear Lesandra2013 On behalf of all the staff of the Best Western New York Nice thank you to have taken a bit of your time to share your feedback on TripAdvisor following your recent stay in Nice 2 weeks ago in room 207. Thank you for the comment on our staff and our situation. We are still working on the refurbisment of the hotel at winter time. We hope to welcome you soon in our hotel . Next time your should book a superior room with the code TRIPOFFER and get 15% discount on your stay. Kind Regards Stephane d'Halluin General Manager
This hotel was really nice. It's walking distance from the train station and also hardly 5 mins walk from the metro station. The rooms are good and neat and tidy. The staff is helpful and nice. They upgraded us in a better room without charging us extra and the view from our room was amazing. Also all the cafe and restaurant , clothes and other shops are just next to the hotel so I would suggest you to go for this hotel. Reasonably priced as well.
Dear Dr Preeti J, First of all I would like to thank you for your review on Trip advisor and for taking the time to share your experience of the Best Western Hotel New York Nice . I will of course share your compliments with the entire team. We endeavour to deliver the best service and improve it every day, and I hope to have the great pleasure to welcome you back again under the sun of the French Riviera. For your Next trip to Nice you can book on TripAdvisor with the code TRIPPOFER and get 15% discount on your stay. Why not coming in february for Carnival, the all team is costumed :) Sincerely yours, Stephane d'Halluin Directeur General
This hotel is great stayed 3 nights 26th to 29 August. Fantastic staff on arrival very welcoming, hotel is very clean and tidy room was excellent had no problem with sleeping, right on Main Street in nice which I enjoy as close to many shops bars & restaurants, Sarah was fantastic on my last stay here she sorted my transfer which I pre booked myself & was late thanks to her I made my plane home, thanked her this time for it. Also Sandra & charlotte on this visit were great aswell, most definitely would recommend a stay here. Will visit again at some point.
Dear Richardsommerville80 First of all I would like to thank you for your review 5* and for taking the time to share your experience of the Best Western Hotel New York Nice . I will of course share your compliments with the entire team. Thank you so much for the recpetion staff , they always do there best to satisfy our guests. We endeavour to deliver the best service and improve it every day, and I hope to have the great pleasure to welcome you back again under the sun of the French Riviera. For your next trip do not hesitate to book on TripAdvisor withe code TRIPOFFER and get 15% discount on your stay ! Yours Sincerely , Stéphane d'Halluin General Manager
Whilst staying at this hotel - I was robbed in the lift by a couple who was allowed to enter the premises at 3am without a key card and not stopped by staff to ask if they stayed there. The hotel have advised me because the theft occurred in a 'public' place of the hotel and not in my room they cannot cover the cost of the stolen item (Iphone 7 plus). They also have not offered to refund me any of my stay even though I couldn't stay in the hotel for the remaining 2 nights as I was on my own. Would definitely choose a more secure hotel to stay at.
A very nice hotel hotel in the center of Nice. The rooms are very nice and have been recently renovated. The staff is very friendly and the General Manager is always there to welcome his guests. The location is perfect - right on the main strip of Nice. The breakfast buffet is plentiful. We will definitely return to this hotel. Merci beaucoup !
Dear Hotel_Kia_Ora On behalf of all the staff of the Best Western New York Nice thank you to have taken a bit of your time to share your feedback on TripAdvisor following your family stay in Nice. We are very happy to see in reading your comments that you have fully enjoyed your experience in our hotel as well as the benefits and other services that we offer. We hope to welcome you soon in our hotel next year to share unique moments. In this perspective, Kind Regards Stéphane d'Halluin General Manager
I stayed in a single room for four nights (4-8 of July). Excellent location, right in the middle of Jean Medicin Avenue (Nice main street), halfway between the railway station (where there is a shuttle bus to the airport) and the Promenade des Anglais. Shops and supermarket just round the corner. Professional staff, cleanliness was good, wifi worked properly and there was a wide choice of English-speaking channels on TV. The room was quite cramped, but i managed to get around since i was alone. However, space in the bathroom was good enough. A minibar would be an essential addition for longer stays, although staff helped me to keep some water cool in the hotel's kitchen fridge. I can't have an opinion about breakfast, since that was not included in the price. As a conclusion, i can surely recommend the hotel for leisure visitors, although at the price of 110 euros per night, i think it was a little overpriced, but i doubt if anything like this in Nice at this time period would be sold significantly cheaper.
Dear GIoannis 36, Thank you for completing the survey on TripAdvisor regarding your recent stay at Best Western Hotel New York in a single room 310 with balconny. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Next time don't forget to book on TripAdvisor and get 15% discount on your stay with the code TRIPOFFER. Yours sincerely, Stéphane D'Halluin General Manager
This hotel was within our budget. We caught the train from Barcelona to Nice Ville station and walked to the hotel which only took us about 10 mins. It is very close to the main street of Nice and the beach is close as well.
Dear Jasmine1994, I would like to thank you for your review on Tripadvisor following your recent stay at Best western Hotel New York Nice. . I will of course share your compliments with the entire team. We endeavour to deliver the best service and improve it every day The beach is only 10minutes from the hotel as well . For your next stay in Nice do not hesitate ton book on Tripadvisor with the code TRIPOFFER and get 15% discount in our hotel. I hope to have the great pleasure to welcome you back again under the sun of the French Riviera. Yours Sincerely , Stephane d'Halluin General Manager
We really can recommend this hotel in all aspects. Very nice and helpful staff, in particular we have to mention a front desk lady called Yousra, who was extremely friendly, professional and courteous. She really made us feel at home and deserves 100 out of 100 points for hospitality. The interior was very elegant and stylish, the rooms have recently been renovated. The hotel is ideally situated near the old city and the other hot spots in Nice. The hotel should have 4 stars instead of three stars.
Dear Andreas H On behalf of all the staff of the Best Western New York Nice thank you to have taken a bit of your time to share your feedback on TripAdvisor following your recent stay in Nice. We are very happy to see in reading your comments that you have fully enjoyed your experience in our hotel as well as the benefits and other services that we offer. Thank you also for your comment on Yousra , be sure we will share your comment with her. We hope to welcome you soon in our hotel to again to share unique moments. In this perspective, please accept the expression of our feelings the best. Kind Regards Stephane d'Halluin General Manager
We spent two nights in this hotel. When we arrived to reception they offered us completely different prize than we were just checking by page booking.com. When we mentioned from this thing the prize low. We got the room fourth floor with balcony. The room was small and clean. Even if we are fourth floor the traffic noise was surprisingly loud. But the location was so good that maybe this was understanable.
Dear ToMiTu, First, we would like to thank you for taking the time to share your experience with us, your comment helps us to improve the quality of our service. Then, as I am are really concerned I have checked with front desk and the price given to you was the better price of the day. Next time do not hesitate to book on Tripadvisor and get 15% discount on your stay. We will be really honnored to have the opportunity to welcome you again! I wish you a pleasant day, Yours Sincerely, Stephane d'Halluin General Manager
Hotel is extremely noisy. Garbage collections, tram, deliveries, revelers all night. You will need ear plugs to sleep. Dirty rooms. 2 pluses: young ladies at reception are terrific and good location. There are better places to stay.
Dear Punkinchunkin, First, we would like to thank for having taken the time to share your experience with us, your comment helps us to improve the quality of our service. Then, we sincerely apologize for the unpleasant moment you had during your stay. Best Western New York is an historical property build in 1880 in the city center of Nice . As we are really concerned about your feelings we have done many renovations since 2015 with the matress, carpet floor , furniture and the windows has been fixed. Unfortunately the impoliteness of the human being during the night , the garbage ,and the tram are not under our controle . Again If you had told us to change room , we would have done it for you to have a better night. Yours sincerely, Stéphane d'Halluin General Manager
This hotel have perfect central location, right at the Boulevard Victor Hugo, with shopping and restaurants around the corner. Staff were very service minded and super positive and helpful. The hotel is partly old fashioned, carpets on the room floors and old bathroom. But, with aircondition and good beds it is good for weekend shoppers. The city tram passes outside the building and some noise can be heard. In general positive since the personnel was great, 4,5 star to the girls at reception and 2,5 for the hotel makes it an average 3.
Dear Coastalrider, First, we would like to thank you very much for having taken the time to share your experience with us on Trip advisor, your comment helps us every day to improve the quality of our service. Then, we sincerely apologize for the unpleasant moment you had during your stay. Best Western New York is an historical property ( 1880) and we refurbish every winter . As we are really concerned about your feelings we continue to plan renovations and we will be really pleased to welcome you again to regain your trust. Last winter we refurbish 40 rooms with new carpet and furniture, plugs . We sincerely do hope that our special welcome service makes a difference on the French Riviera and again be sure that we will be really honnored to have the opportunity to welcome you again! We all wish you a pleasant week. Yours Sincerely, Stephane d'Halluin General Manager
Although the room was clean, the staff friendly and accommodating, it was just too small. The bed took up the whole room. My wife and I could not both move in the room at the same time. Aside from this, it was ok. It was in a decent location. The walk to the centre of the city was about 10 blocks. It was not terribly convenient to anything, nor was it terribly far from things. Since we were with a group and a coach took us to sights in and around the area, the location was not as much of an issue. Breakfast was adequate. I would not recommend this hotel as I believe there are better places to stay.
Dear peter561006, First of all I would like to thank you for your review and for taking the time to share your experience of the Best Western Hotel New York Nice . I will of course share your compliments with the entire team. We endeavour to deliver the best service and improve it every day, and your comment regarding the size of the can be corrected if you book a prestige or a Triple room next time. Don't forget to book on Tripadviser with the code Tripoffer to get a 15% discount on your all stay I hope to have the great pleasure to welcome you back again under the sun of the French Riviera. Yours sincerely Stephane d'Halluin General Manager
Comfortable stay in this cosy hotel situated in the main shopping area on rue Jean du Medicine. Staff very helpful & multilingual. Small Lift to 4th floor. Very comfortable bed with beautiful views of the cathedral from the shuttered windows of our room. Great breakfast with hot & cold selection - flaky croissants & cappucino machine were my favourite. It is an easy 10 mins walk to beachfront promenade or in opposite direction to the train station (or catch the tram outside instead). Monoprix (supermarket) opposite - so handy to get essential supplies of cheese & wine.
Dear Maree99 Thank you for completing the Survey on Tripadvisor following your recent stay at Best Western Hotel New York Nice. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us to deliver a superior experience for you and the other guests in the future. We also appreciate your comment on our staff and be assured that we will share tyour comments with them. We hope you will come back and see us again soon. Thank you again for your good comment. We appreciate your loyalty to our brand. Yours sincerely, Stephane d'Halluin General Manager
- Welcome and check in process was nicely done: welcome drink upon arrival, efficient check in process by the reception clerk. - A staff helped us with our luggage, elevator is narrow, only two or three persons can fit in. - Common areas are clean. - Open parking lot (only six tiny places) is narrow, but it's a plus if you are lucky enough to park your vehicle there. The hotel charges daily during the night, no reservation possible. - Bedroom is big enough, but bathroom does not match the actual standards: narrow bathroom, bathtub (a shower would be better), small washbasin, lack of shelves. - No slippers, toothbrush provided: minimum toiletries items provided. The dispenser for shower gel / shampoo product (2 products in 1) is surprising in a 3 star hotel. Proper shampoo and shower gel should be provided in individual containers. - Few toiletries items are available on request (as indicated into room directory) but basic items like cotton buds should be available in the bathroom upon guest arrival. - Bedroom is clean, tea and coffee provided. WiFi connection system can be troublesome : sometimes need to sign in again through BestWestern network management system. - Even on the 5th floor, the early delivery to the bar / restaurant nearby is troublesome. Better insulated windows are needed. - Good location, near the tramway, shops, cafés, restaurants and few meters from Monoprix. - Reception staff helped us organize our visits in Nice and around the city. - Excellent breakfast : good coffee quality, large choice of coffee drinks, tea, chocolate ... Hot dishes are Ok, good bread and fresh Danish pastries. Nice to have some local specialties available (olives, lemon and orange jam...). One shortcoming are the fruits offer: too limited (only one or two types available every day). Only one waiter seems to work there, but does a good job. It may be not enough staff to ensure a good service. The dining room is a bit small, but having two hot drink machines is very positive.
Dear Joly 78000, On behalf of the all staff of the Best Western New York Nice thank you for taking the time to share your feedback on TripAdvisor following your recent stay in Nice. We are very happy in reading your comments that you have fully enjoyed your experience in our hotel, regarding the our staff , the accomodation and the benefits and the other services that we offer. Reagarding the wifi we also offer the possibilty for 2€ per day to rent a Pocket wifi to connect 10 devices in 4G+ Inside and outside the hotel. Next time do not hesitate to book on Trip Advisor and get à 15% discount. We hope to welcome you soon in our hotel . In this perspective, please accept the expression of our feelings the best. Kind Regards Stephane d'Halluin General Manager
This is a very clean hotel & staff are helpful & welcoming, right on main stretch in nice right next to team stops & the shopping hub. 5 minute walk to the train station which is a plus , stayed a few times in this hotel. Great value the room I had a safe which is a bonus
Dear Richardsomerville80 Thank you for taking the time to share your thoughts on Tripadvisor , following your stay at the Hôtel Best Western Nice New York. It is a real pleasure for all of us to read your positive comments about us and the city of Nice . Be assured that we have expressed your satisfaction and your compliments to our staff. Next time you can book on Tripadviser et get 15 % discount with the code Tripoffer . I hope that you will reconsider us soon again on your next travel. Yours sincerely, Stephane d'Halluin General Manager
Super NICE employees!!! Had to have train tickets printed off and they were very friendly and happy to help me. Great French staff. The people are the most important part of any visit, they make it a great place!
Dear Mike B I would like to Thank you so much for taking the time to share your thoughts on Trip advisor , following your recent stay at the Hôtel Best Western Nice New York. It is a real pleasure for all of us to read your positive comments about the entire staff. Be assured that we have expressed your satisfaction and your compliments to them all. We are also very happy to see in reading your comments that you have fully enjoyed your experience in our hotel as well as the benefits and other services that we offer. We hope to welcome you soon in our hotel on your next travel to again to share unique moments. Yours sincerely, Stephane d'Halluin General Manager
This is a very good hotel situated in a fabulous position on Nice's main shopping street and 10 minutes' walk from the train station or 15 from the sea front. Very nice rooms, nice lounge area, friendly staff and an excellent buffet breakfast. The scambled egg was fabulous ! What's not to like ?
Dear Jonathan, Thank you very much for taking the time to share your thoughts on Tripadvisor, following your stay at the Hôtel Best Western Nice New York. It is a real pleasure for all of us to read your positive comments about us and our buffet breakfast. Be assured that we have expressed your satisfaction and your compliments to our staff. Do not hesitate to book ont trip advisor Next time and get 15% discount with the code : TRIPOFFER . I hope that you will reconsider us again on your next travel on the French Riviera. Yours sincerely, Stephane d'Halluin General Manager
Rooms that face the street Marechal Foch are quiet (but not to main street), breakfast rich enough and rooms are very clean and modern. Location- good. Staff friendly. The general impression was comfortable and cozy.
Dear Pille M First of all I would like to thank you for your review and for taking the time to share your experience of the Best Western Hotel New York Nice on Trip advisor. I will of course share your compliments with the entire team. We endeavour to deliver the best service and improve it every day, and I hope to have the great pleasure to welcome you back again under the sun of the French Riviera. Next time do not hesitate to book on Trip advisor and get 15% discount. Yours Sincerely Stephane d'Halluin General Manager
Located near the tram stop on Jean Medicin, it is in easy walking distance of the Station where the airport shuttle 99 bus stops and a stroll to the beach, Old Town and shops galore nearby.We had an early flight so our luggage was stored securely until check-in whilst we explored the area.The staff are friendly, efficient, speak excellent English and are very helpful. If I had to pick one out Christelle was a star. The breakfast was very good with lots of choices of bread, croissants, cheese, fruits and meats. Although the hotel does not have a bar or restaurant the surrounding area has a good variety, so this was not a problem. The provision of a kettle and hospitality tray was very welcome. An excellent choice for my wife, myself and our friends to have a great city break.
Dear derk1234, Thank you for taking the time to share your thoughts on Tripadvisor , following your stay at this weekend at Best Western hotel New York Nice. It is a real pleasure for all of us to read your positive comments about us and our Staff. Be assured that we have expressed your satisfaction and your compliments to our staff. I hope that you will reconsider us again on your next travel on the French Riviera. Yours sincerely, Stephane d'Halluin General Manager
Nice people, baby bed included .Clean and tidy. Next to a big supermarket. City center 5 min walk to station, nex to a big shopping street,10-15 to the beach old town market. I do miss a fridge in the room for cool drinks and the elavator is realy small.
Dear JohnChun Thank you for taking the time to share your thoughts on Tripadvisor , following your stay at the Hôtel Best Western New York Nice. It is a real pleasure for all of us to read your positive comments about us Be assured that we have expressed your satisfaction and your compliments to our staff. We have taken note of your comments and will use these to continually monitor and improve the quality and services we offer to our guests I hope that you will reconsider us again on your next travel. Yours sincerely, Stephane D'halluin General Manager
This very central hotel has been refurbished comfortable beds lovely linen .it is an easy walk from station is .near tram stop 10mins from promenade. Near all shops but is is in quiet location Breakfast excellent Staff more than helpful .friendly Will return good value.
Dear Patricia M, Thank you for taking the time to share your thoughts on Tripadvisor, following your stay at the Hôtel Best Western New York Nice. It is a real pleasure for all of us to read your positive comments about us . Be assured that we have expressed your satisfaction and your compliments to our Team I hope that you will reconsider us again on your next travel. Yours sincerely, Stephane d'Halluin Manager
This hotel is in a very good location for the beach, shops and train station. The staff were very friendly and helpful especially when asking about trains to Monte Carlo and Cannes. Our room is very clean, spacious and had the welcome addition of a kettle along with tea, coffee etc., Would stay here again when next in Nice.
Dear Marie604, First of all I would like to thank you for your review and for taking the time to share your experience of the Best Western Hotel New York Nice on Trip Advisor . I will of course share your compliments with the entire team. We endeavour to deliver the best service and improve it every day, and I hope to have the great pleasure to welcome you back again under the sun of the French Riviera. Yours Sincerely , Stephane d'Halluin
This is a very good hotel in a great location Close to tram Close to train station Rooms perfect Breakfast very good 31 of us stayed in this hotel The reception staff were really helpful and efficient
Dear Christine M, Thank you for taking the time to share your thoughts on Trip Advisor , following your stay at the Hôtel Best Western New York Nice last weekend with your group of 31 persons . It is a real pleasure for all of us to read your positive comments about us and our breakfast. Be assured that we have expressed your satisfaction and your compliments to our staff I hope that you will reconsider us again on your next travel. Yours sincerely, Stephane d'Halluin General Manager
Very Friendly and so helpful staffs. Couldn't imagine better than this, they were perfect in the matter of customer service. Good location with access to everything around. Clean and comfortable rooms.
Dear Farzan N, First of all I would like to thank you for your review on Trip Advisor ,and for taking the time to share your experience of the Best Western Hotel New York Nice . I will of course share your compliments with the entire team. We endeavour to deliver the best service and improve it every day, and I hope to have the great pleasure to welcome you again under the sun of the French Riviera. Yours Sincerely Stéphane D'Halluin
I've stayed 2 night in Best Western New York. Very good location, in centre of Nice, very close to all attraction. Room was clean, very comfortable bed, air conditioning - winter time hitting. Breakfast on basic b&b standard, but tasty (warm croissant) Hotel got limited car park space (6 cars) charge 14€ per 24h which is not to bad to compare with other public car park. Just is little challenge to squeeze the car. :) I recommend highly New York in Nice.
Dear Karina H Thank you for taking the time to share your thoughts on Trip Advisor, following your recent stay at the Hôtel Best Western New York Nice. Be assured that we have expressed your satisfaction and your compliments to our staff Looking forward seeing you for your next trip in Nice . Yours sincerely, Stephane d'Halluin
Hotel was neither too good nor too bad. It was okay okay types. However, the location & reception staff was excellent. Room was average and bathroom was small as compared to other hotels. Hotel is located in the heart of the city. Tram is right in front of the hotel. It only takes around 5-7 minutes to walk to the beach. There are plenty of food options such as KFC, McDonalds, etc. There is one good Indian restaurant nearby in the name of "Shalimar" which is again 5 minutes away from the hotel.
Dear Pradeepk123 Thank you for taking the time to write a review on Trip Advisor about your recent stay with us. It is a real pleasure for all of us to read your positive comments about the hotel and the Staff. We have taken note of your comments and will use these to continually monitor and improve the quality and services we offer to our guests. I hope that you will reconsider us again on your next travel. Yours sincerely Stephane d'Halluin
Very friendly staff and great location. Thoroughly enjoyed our stay here. Walking distance from the train station as well as to the beach, old town, and castle hill. Also in the middle of the main street.
Dear Cary C On behalf of all the staff of the Best Western New York Nice thank you for taking the time to share your feedback on TripAdvisor following your recent stay in Nice. We are very happy to read your comments and that you have enjoyed your experience in our hotel as well as the benefits and other services we offer. We hope to welcome you again in Nice to share unique moments. In this perspective, Kind Regards Stéphane d'Halluin
Stayed last year and stayed again for 6 nights. Location central on corner of main street on tram line. Easy 10 min stroll from Nice railway station and easy walk to shopping/ beach/Promenade Anglais. Refurbishments have been done since last stay. Shower over bath. Bathroom could be updated but very clean. Coffee making facilities in room. bed comfortable. Breakfast excellent. Good coffee machine. Staff delightful & very helpful with information re.area/transport etc.English excellent. Easy to get to Cannes, Monte Carlo via regional train. Inexpensive. Petit Train in Nice is good value & takes you up to Castle-fantastic view of Nice.1 hour long trip.
Dear Madam, Sir First of all I would like to thank you for your review and for taking the time to share your experience of the Best Western Hotel New York Nice on Trip Advisor . I will of course share your compliments with the entire team. We endeavour to deliver the best service and improve it every day, and I hope to have the great pleasure to welcome you back again under the sun of the French Riviera. Sincerely yours, Stephane d'Halluin
This is an older hotel and a little tired. However an excellent package. Fantastic location, can walk anywhere. Staff very pleasant. Hotel is kept very clean and the beds comfortable. In context hard to beat.
Dear AusTravellers7 Thank you for taking the time to share your thoughts on Trip Advisor, following your recent stay at the Hotel Best Western New York Nice. Be assured that we have expressed your satisfaction and your compliments to our staff I hope that you will reconsider us again on your next travel. Yours sincerely, Stephane d'Halluin
We found the hotel online at a very reasonable price for central Nice, so we went in to register & were given a slightly higher price, the charming receptionists offered to match the online price & to include breakfast! We had a room at the front with a balcony (ear plugs necessary) We would certainly recommend this hotel & would happily stay there again!
Dear jainsusan1960, First of all I would like to thank you for your review and for taking the time to share your experience at the Best Western Hotel New York Nice on Trip Advisor. I will of course share your compliments with the entire team. We endeavour to deliver the best service and improve it every day, and I hope to have the great pleasure to welcome you back again under the sun of the French Riviera. Sincerely yours, Stephane d'Halluin
Room okay balcony over looking the main avenue. Staff brilliant could not fault them. 10 min. walk to the beach. the land train is a good way to see parts of Nice. the old town is worth a good stroll around.
Dear Neil S Thank you for completing the survey on Trip Advisor regarding your recent stay at Best Western Hotel New York Nice .Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Yours sincerely, Stéphane D'Halluin
Stayed here for six nights recently in a standard twin room. Hotel lobby is small and the lift is very small also. Lobby is nicely decorated and staff were always friendly and helpful. Our room was small but it was adequate and was always cleaned very well. The interior of the room I was in could benefit from updating. The bed felt new and comfortable however the other furniture including desk mirror and chair were old and tired. Carpet was a dark brown colour also which could do with modernising. Sound proofing between other rooms and the corridor was not very good but it is an old building and I did not mind. As this hotel is just off the main shopping street in Nice I would recommend ear plugs if you are a light sleeper. In general a comfortable and friendly hotel. Very good value for the money paid. Breakfast also was very good , especially the eggs and croissants. Would stay here again if on a budget .
Dear laney85, First, we would like to thank you very much for taking the time to share your experience with us on Trip Advisor, your comment helps us to improve the quality of our service. Then, we sincerely apologize for the unpleasant moment you had during your stay. Best Western New York is an historical property build in 1880's and as you perfectly noticed we need renovations. As we are really concerned about your feelings we plan renovations for this automn carpet floor , new desk with more plugs, and we will be really pleased to welcome you again to regain your trust and let you discover new quiet and modern rooms ! We sincerely do hope that our quality of service makes a difference on the French Riviera and again be sure that we will be really honnored to have the opportunity to welcome you again! We wish you a pleasant day, Yours Sincerely, Stephane d'Halluin
Hotel in a fairly good location being halfway between seafront and train station ( still a bit of a walk after an evening out in Old Town) Upon arrival reception staff were very welcoming and spoke good English which was a good start, but looking around- the lobby area was very small with just a sofa and chairs with the exception of a small side lounge which also had a couple of sofas which were too low to the ground to sit on. Our bedroom was a bit of a shock as it was in real need of modernisation , the carpet had stains on and the bathroom although clean had seen better days ( don't forget to bring your own hairdryer as the one supplied fitted to the wall is ancient and too hot to actually handle). The tea and coffee making facilities were sparse with no proper milk, just cream (?) for tea, only one teabag and not even a real teaspoon- just a stick ( we had to go to supermarket over the road to buy teabags and Milk) We were very shocked to find that breakfast was going to cost 12.50 euros daily each so decided to give that a miss (if this is a budget hotel then it should be budget price). Having a balcony, it would have been nice to place two chairs out to sit on but the room only had one. Upside was (thankfully) the bed was very comfortable and clean. Unfortunately our weather wasn't great for our 5 day visit and lying on the bed wasn't a great option but we would have been grateful for a nice lounge area to have 'real' tea or coffee. We weren't completely dissatisfied but this just made us realise that essentially you get what you pay for and this hotel is really only budget accommodation, and next time it will be worth paying that little bit more to get a few extras. Despite all this I would recommend to anyone just staying as a base for a night or two.
Dear traceygoulding77, First, we would like to thank you very much for taking the time to share your experience with us on Trip advisor, your comment helps us to improve the quality of our services. Then, we sincerely apologize for the unpleasant moment you had during your stay. Best Western New York is an historical property 1880 and as you noticed we need renovations. As we are really concerned about your feelings we plan renovations for this automn .We start next week with the carpet floor, air dryer , and in november , new desk, and more plugs in the room. We will be really pleased to welcome you again to regain your trust and let you discover new quiet and modern rooms ! We sincerely do hope that our quality of service makes a difference on the French Riviera and again be sure that we will be really honnored to have the opportunity to welcome you again! We wish you a pleasant day, Sincerely, Stephane d'Halluin
Nice hotel (pun intended) located right on the Tram line to the beach front, shopping areas and Boulevades des Anglais. A MonoPrix grocery store is across the street. Laundromat is within walking distance. The lobby area is on two levels. A good meeting place. A small elevator (4 floors), but stairs are wide and easily walked. Friendly staff, manager was attentive. He met us upon arrival and when we left. Rooms are OK, by European standards. Bed comfortable. Our room had a small desk. There was in-room coffee, free internet which was fairly fast and easy to get to. (no password). The bathroom was fine. Room service was OK, but they did fail to resupply all of the coffee supplies. We had small balcony overlooking the front on the hotel (3rd floor). Air conditioning and air circulation was good. An excellent hotel for visiting Nice.
Dear GlenLivet, The entire team thank you for completing the survey on Trip Advisor regarding your recent stay at Best Western Hotel New York and for your comment. Your comment is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Yours sincerely, Stephane d'Halluin
Stayed here for my 4th time now and is improving every time I come back. Staff are very nice and friendly and good at what they do. The beds are new and are very comfortable and there is tea and coffee making facilities in the rooms. Close to Promenade de Anglaise, old town and the port. As a single traveller always feel safe.
Dear 825 alexander825, Thank you for completing the Survey on Trip advisor following your recent stay at Best Western Hotel New York Nice. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Yours sincerely, Stéphane D'Halluin
Travelers bound for Nice,the Riviera city on the Mediteranean,need to book a room here.The 50 room hotel is located on a corner facing the busy, auto -free Avenue Medecin, whose broad lanes host a steady stream of trams,which can take you to the awesome Promenade des Anglais,a palm studded multi lane beachside boulevard which runs several miles. The hotel has rooms with balconies on the upper floors,(3,4) and high ceilings. Some have refrigerators,but no desk.The rooms seem large for a typical European hotel. Prices vary due to season and day,but can be in the 100-150 euro range,which includes a nice breakfast buffet.The location is next to a large supermarket,and department store,and on the side streets are many shops and cafes. A short walk will bring you to the memorial set up for the victims of the truck terrorist,who mowed down 84 people on the Promenade last May. It is moving with hundreds of teddy bears,flowers and remembrances. The hotel has a lounge with a computer,newspapers in the small lobby and can park 6 cars in front of the entrance.The staff is helpful.The elevator is very small,two with luggage is the max,but any delays are short,unless a tour group has checked in.With a good location,clean reasonable rooms,make this your Nice base of operations.
Dear ted d Thank you for taking the time to share your thoughts on Trip advisor, following your recent stay at the Hôtel Best Western New York Nice. Be assured that we have expressed your satisfaction and your compliments to our staff I hope that you will reconsider us again on your next travel. Yours sincerely, Stephane d'Halluin
This was a good hotel stayed 5 nights in July 2016 , great staff rooms were clean. Great location on Main Street 5 minutes walk to train station, very good rates as well would stay here again, location is great to access what you require, restaurants are plenty & great for shopping as well
Dear Richardsomerville80 It is a real pleasure for all of us to read your positive comments about your stay last July at Best Western Hotel New York Nice . Thank you for taking the time to write a review on Trip Advisor . I hope you will give us the opportunity to serve you again for your next trip in Nice. Yours Sincerely, Stephane d'Halluin
It's that simple. It's a great hotel with great staff in a great location in the center of Nice. Clean and fresh, nice friendly staff (and they speak great english!), and the Internet work great. We serve breakfast but we didn't try it. We will be back next time in Nice.
Dear Hakan C Thank you for taking the time to share your thoughts on Trip Advisor , following your stay in july at the Hôtel Best Western New York Nice. Be assured that we have expressed your satisfaction and your compliments to our staff. I hope that you will reconsider us again on your next travel. Yours sincerely, Stephane d'Halluin
The hotel is modest, 3-person elevator, adequate breakfast, pleasant staff at the desk. The biggest problem is that there is building renovation immediately behind the hotel that started, loudly, between 0600 and 0630 weekdays. Rooms on the road side were noisy from traffic despite double-glazed windows. Best suitable for budget travelers who bring silicone ear plugs.
Dear Gus B Thank you for taking the time to write a review about your recent stay with us. Please accept my sincere apology for the overall dissatisfaction you experienced during your stay and I regret our hotel did not live up to your expectations. We have taken note of your comments regards the noise , not from a construction but from the shop behind the hotel . I will use your comment to contact the company to stop the noise at 6.30Am , the normally start Delivery at 8.30 AM. I would prefer you had a better experience at our hotel, and I hope you will give us the opportunity to serve you again in the future. Yours Sincerely, Stephane d'Halluin
My wife and I stayed for three nights and were very pleased with our stay. The hotel is ideally placed to the shops and only a short walk to the old town, beach and restaurants. The manager and his staff are great and extremely helpful, recommending where to visit. Breakfast was very nice with a large selection and variety, well stocked and fresh. The room was nice and clean and quiet considering its close proximity to the high street.
Dear stursv We would like to thank you for sharing your comments on trip advisor following your recent stay at Hotel Best Western New York Nice We are glad to have contributed to your nice stay and our staffs appreciate your comment. It would be a great honour to welcome you again at the Hotel Best Western New York Nice , and feel free to contact me next time. Kind and sunny regards Stephane d'Halluin
2minute walk from station don't get a taxi rip off 15€ first mistake made. Hotel clean and comfortable. Staff excellent especially Elena she seem to be their when ever we walked through reception. Breakfast not extensive but adequate although there seemed a lack of English breakfast tea both in the restaurant and in the room. On Main Street well placed for shops and bars/restaurants.
Dear Dennis Y Thank you for taking the time to share your thoughts on Trip Advisor , following your recent stay at the Hôtel Best Western New York Nice. Be assured that we have expressed your satisfaction and your compliments to our staff We also take into account the remarks that our customers can express in order to continue to reach their expectations at every opportunity. I hope that you will reconsider us again on your next travel. Yours sincerely, Stephane d'Halluin
We stayed at the New York late in August for a short break. It's in an ideal location, being a short walk from the old town and from the station. The rooms are a bit small but are about right for the price and location. The staff were really helpful and friendly and arranged an airport shuttle for us for a reasonable rate. They speak very good English!
Dear Louise 365 We would like to thank you for sharing your comment on Trip advisor following your stay at Hotel Best Western New York Nice We are glad to have contributed to your nice stay and our staffs appreciate your comment. It would be a great honour to welcome you again at the Hotel Best Western New York Nice Yours sincerely, Stephane d'Halluin
My wife and I stayed here for 3 nights on a B&B basis and have no complaints at all - except 1 - later! Staff were all very helpful and nothing was any bother. Breakfast was plentiful and fresh and kept well stocked so there were no shortages, and rooms were clean and comfortable. Although it is well situated in a busy area we did not experience any noise problems at all. Only complaint is having to pay 14 euros per night for parking. In my opinion parking should be free for residents.
Dear jimandev, Thank you for completing the survey regarding your recent stay in Nice at Best Western Hotel New York. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. The entire Staff appreciate your loyalty to our brand. Yours sincerely, Stéphane D'Halluin Directeur General
- central location, directly on the main shopping street and just 5 minutes walking distance to the train station, tram stop is also only a few minutes away - very nice staff, extremely friendly & helpful, provided us with information and bus schedules - wifi is available free of charge in the hotel although we did not have great access to it in our room, in the lobby it worked perfectly fine - 6 parking spots available, so make sure to mention it before arriving there as the parking was often full - room was relatively small but enough for a couple of days of vacation, we even had a balcony which was great as we could enjoy the nice view in the mornings and evenings - rooms were cleaned quickly & we were happy with it, not 100% clean everywhere (some dust in the bathroom, etc) but for the price it was really okay - so good value-price ratio!
Dear NB4554 We would like to thank you for sharing your comments following your stay at Hotel Best Western Hôtel New York Nice We are glad to have contributed to your nice stay and our staffs appreciate your comment. We also take into account the remarks that our customers can express in order to continue to reach their expectations at every opportunity. It would be a great honour to welcome you again at the Hotel Best Western New York Nice Yours sincerely, Stephane d'Halluin
Stayed here whilst exploring the area round Nice. The location is perfect as it is near the train station and you can get a tram to the bus station from right outside the door. All the staff were pleasant and helpful when asking questions. The rooms and bathrooms are small but functional with comfortable beds. The air conditioning is old and not that effective but was very welcome non the less. Previous reviews have complained about noise but we were just on the corner from the Main Street and I, who usually can't sleep unless it's silent, had no bother at all with the noise and slept really well. Breakfast was all you could want and the scrambled eggs were the best we have ever tasted. Everywhere was spotlessly clean - apart from our balcony which contained 2 rather large toe nail cuttings from the last occupant. They remained there for the 5 day duration of our visit which is not so good, hence only the 4 stars. Overall this hotel was good for a 3 star and great for a place to stay in Nice.
Dear Barbara Mills Thank you for taking the time to share your thoughts on Trip advisor, following your recent stay at the Hôtel Best Western New York Nice. Be assured that we have expressed your satisfaction and your compliments to our staff We also take into account the remarks that our customers can express in order to continue to reach their expectations at every opportunity. I hope that you will reconsider us again on your next travel in Nice Yours sincerely, Stephane d'Halluin
Great location in Nice, neart the train station and walking distance to mais spots as plazas, Nicetoile Shopping, Old City, famous brand stores and beach Promenade des anglais. Staff is very helpfull and polite. Breakfast is on average, not bad. Rooms are very comfortable with huge bathrooms. I really recommend this hotel.
Dear Dekko11, We would like to thank you for sharing your comments on Trip advisor following your stay at Hotel Best Western New York Nice We are glad to have contributed to your nice stay and our staffs appreciate your comment. We all expect to welcome you again at the Hotel Best Western New York Nice Kind regards Stephane d'Halluin
We stayed here for 2 nights , very kind staff , advised us every time we asked . Room and breakfast was perfect . Also cute small private parking . Fast wifi , close to Promenade and beach , also to Train station . Great place to stay in Nice . Big thanks to Mrs. Nela ;-) Pozdravujem
Dear Patrik B, It is a real pleasure for all of us to read your positive comments about your recent stay in Nice at the Best Western New York . The entire team thank you, this is a great reward and we are proud to have been able to give you this unique moment. In the hope to receive you again we remain at your disposal. Yours sincerely, Stephane d'Halluin Manager
Have just returned from a 9 night stay at the hotel with my wife.The hotel is excellently situated in the city centre and is yet only a few minutes walk from beaches and the Promenade des Anglais. The hotel is very well appointed and the staff are all very friendly and efficient.Breakfast is all that one could ask for - a wide choice of attractive and appetising food.Nothing was too much trouble for the staff and we cannot praise them too highly.The hotel was spotless and very comfortable(the air conditioning was much appreciated as the weather was very hot).Our room was spacious and with a balcony that gave a good view onto the main streets but it was not at all noisy thanks to the double glazing.We shall most certainly return.
Dear dandyt873 We would like to thank you for sharing your comments on Trip advisor following your long stay at Hotel Best Western New York Nice . We are glad to have contributed to your nice stay and our staffs appreciate your comment. It would be a great honour to welcome you again at the Hotel Best Western New York Nice for your nest trip in Nice. Yours sincerely, Stephane d'Halluin
This hotel was excellent value for the money. We had a nice balcony and the tram line close at hand will take you anywhere you want to go. The included breakfast was excellent and staff were efficient and friendly.
Dear hturtlevictoria First of all I would like to thank you for taking the time to write your review on Ttrip Advisor and for taking the time to share your experience at the Best Western Hotel New York Nice . I will of course share your compliments with the entire team. We endeavour to deliver the best service and improve it every day, and I hope to have the great pleasure to welcome you again under the sun of the French Riviera. Sincerely yours, Stephane d'Halluin
I stayed here with a group of friends during our interrailing trip. The hotel is nicely between the Station and the beach/Old Town. The staff were incredibly friendly and spoke very good English. The rooms were very clean, comfortable and nicely presented. Breakfast was good even if the range isn't huge. The hotel is very quite with it just been of the main street.
Dear Lt_Shade, It is a real pleasure for all of us to read your positive comments about your recent stay in Nice at the Best Western Hotel New York . The entire team thank you, this is a great reward and we are proud to have been able to give you this unique moment. In the hope to receive you again we remain at your disposal. Yours sincerely, Stephane d'Halluin
We stayed here in August and mainly for the price and location. The hotel is situated approx 3-4minute walk from the large shopping centre "Nice Etoile", where you will find lots of brand name stores such as Hollister, C&A, Starbucks L'Occitaine and many more. However, the staff knowledge on the front desk leads a lot to be desired. We asked about the best way to travel to different places and a lot of the time, it would end up in a debate between the two receptionists, then when we interrupted with our idea (after looking up Google), they all agreed with us. As a man, travelling light, I wanted to avail of the complementary shaving kit, so I asked the receptionist and he said that he didn't know what they were and to ask again in the morning. I eventually got it after that third morning when I asked someone else. After a long day of shopping, sightseeing or sunbathing, it would be nice to come back to up your hotel and go in to the bar for a drink before bed....this hotel does not offer this facility. Yes, they do have a bar area but all that's in it, is a basket of the previous morning croissants, pain au chocolat or bread rolls that didn't happen to be eaten at the morning breakfast. This area never has anyone in attendance. It's obvious that they don't have an alcohol licence . However, It would be nice, if they had something like a tea/coffee machine. It's a wasted amenity and an opportunity for extra revenue for the hotel. The elevator is quite small. It only fits 3 people so it can be a struggle if you have luggage. The breakfast area is also quite small. The tables are very close to one another so it's almost impossible to have a private morning conversation with the person that's sitting with you at your table. There are no serving plates left out at breakfast. We had to search in the cabinets ourselves to look for them . The breakfast room is divided into two parts with a dividing door connecting them. But for some reason, there is only food supplied in one of them so this creates a crowd or a queue for food in one room. Some of the time the food would run out and you have have to wait up to 30 minutes for it to be replaced. The food itself wasn't plentiful. There might be only 1 banana for 20-30 guests. On one occasion, I asked if there were any more bananas. The member of staff brought one out in his hand and didn't bother refilling the basket!! Our television wouldn't work in the English speaking channels. When we enquired, the Manager and the receptionist came up to our room for 20 minutes pulling at wires and pressing buttons which was intrusive and unprofessional although we appreciate that they were trying their best to resolve the problem. In the end, they just said we have to call an engineer......this took 3 days!! The parking at the hotel is minimal. There are six places at the front of the hotel...to cater for 50 rooms. The parking, if you are lucky enough to get a place will cost you €14 a day but they do give the option of 3 other venues that are even more expensive. Staff are friendly but any issues are best addressed by contacting the hotel Manager directly Monsieur Stephane d'Halluin. Unlike many hotels I have stayed in, this new Manager of The Best Western, New York, is in almost daily attendance and is eager and willing to resolve any individual issues or grievances. I would give this Manager a score of 5 but for reasons as described above, compared to other hotels I have stayed in, I can only score this hotel 3-4.
Dear hurricane999 Thank you for taking the time to write a review on Trip advisor following your recent stay in Nice. Please accept my sincere apology for the overall dissatisfaction you experienced during your stay and I regret our hotel did not live up to your expectations. We have taken note of your comments and will use these to continually improve the quality and services we offer to our guests. Though I would prefer you had a better experience and I hope you will give us the opportunity to serve you again in the future. Yours Sincerely, Stephane d'Halluin
My son and I stayed in the Best Western New York for 11 nights in August 2016 The hotel's main attraction to guests is its situation in the heart of Nice Etoile's central shopping, dining, sightseeing, beech and is within a 10 minute walk to access transport for exploring outside this beautiful city. The outside of the hotel itself is unimpressive with no seating available if desired and cramped parking facilities for only 6 cars which is not acceptable especially as there's an added charge of €14 per night and a distinct probability that guests may have to resort to nearby car parking lots at an even higher cost per night. Our room was clean but small and sound proofing was inadequate. We could hear noise from the next room when the occupants were quarrelling at 3.30am and woke us up! The air con was barely noticeable by temperature control but was evident in the noise it created especially at night when the tv was off. Tea and coffee facilities were provided but not always replenished and having to ring reception for this was inconvenient and unacceptable. The bathroom was clean and basic but in major need of refurbishment and the corner of our glass shower screen in room 309 had a sharp edge on the bottom right hand corner which I learned to avoid after cutting my hand twice at the start of our stay. Supplied toiletries were basic to extreme with only soap and economy sized shower gels- no complimentary treats as per the usual custom in most hotels of this calibre. On two occasions our basic supplies were not included in the day's cleaning and we had to go to reception to ask for toilet paper and soap, which I found embarrassing and inconvenient. The dining area was small and cramped and at busy times in the mornings we were lining up like kids for our breakfast items. There was a good choice of items but it varied from day to day in supply. On two occasions, at 9am, there were no croissants and we had to wait for 25 minutes for a new batch to cool and be brought out to the baskets. On several mornings there were no bananas and the server would bring out one in his hand and give it to the guest with no plate which was very unprofessional and lazy. There is no toaster "for health & safety reasons" but in most hotels this is not the case and industrial types are available for guests who like toasted items. The best feature and asset to the Best Western New Yew in Nice is its current Manager, Monsieur Stephane d'Halluin with whom we had to meet to address a couple of issues with our own experience during our stay. He was courteous, helpful and apologised for the issues raised and offered us very generous and acceptable gestures of goodwill by way of compensation. We would advise any guest with a particular grievance to ask to speak to this lovely gentleman who will put matters right and provide the reassurance to continue to enjoy a stay at this hotel. We wish him and his staff continued success and very best wishes .
Dear Anne B First of all, I would like to thank you for taking the time to share your thoughts on Trip advisor , following your recent stay at the Hôtel Best Western New York Nice. We always take into account the remarks that our customers can express in order to continue to reach their expectations at every opportunity. Then, I sincerely apologize for the unpleasant moment you had during your stay. Best Western New York is a nice property and as you perfectly noticed we need some adjustment . As we are really concerned about your feelings we plan changes immediately and I will be really pleased to welcome you again to regain your trust and let you discover them. I hope to have the great pleasure to welcome you again under the sun of the French Riviera. Yours sincerely, Stephane d'Halluin
This hotel just gets better and better. We have been coming to the Best Western New York in Nice for the past 7 years. The front desk staff are always professional and helpful, the rooms are well appointed, the breakfast has lots of choices and the hotel is well situated close to downtown and public transportation. The new management has made some impressive improvements and we will certainly stay there again in the future. Thank you for another great visit!
Dear Besttheopetra We would like to thank you for sharing your comments following your stay at the Hotel Best Western New York Nice . We are glad to have contributed to your nice stay and our staffs appreciate your comment.We take into account the remarks that our customers can express in order to continue to reach their expectations at every opportunity. It would be a great honour to welcome you again at the Hotel Best Western New York Nice Yours sincerely, Stéphane d'Halluin
We had never stayed in a Best Western hotel before, even in the UK. However, we probably wouldn't expect to be paying 117 Euros per night (and that was through booking.com - the price of a room if you turn up without a reservation is 200 Euros per night!!) for what can only be described as a room which was tiny, very basic and in desperate need of modernisation. The walls were paper thin and the floor and room shook every time the neighbouring guests moved around their room. The noise from the street outside was terrible and the bathroom was very run down. The air con is very poor and provides little comfort on a hot night. Thank goodness we were only staying for one night before we caught our flight the following day - it's about all we could have beared.
Dear sasha 1672 Thank you for taking the time to write a review about your recent stay with us. Please accept my sincere apology for the overall dissatisfaction you experienced during your stay and I regret our hotel did not live up to your expectations. We have taken note of your valuable comments and will use these to continually monitor and improve the quality and services we offer to our guests. I hope you will give us the opportunity to serve you again in the future. Yours Sincerely, Stephane d'Halluin Manager
On entering, the reception was very nice and the reception staff were wonderful. Sorry but that is really all I have to say that is positive. The room was tiny and sub standard. The toilet was outdated and very basic although clean. No mini bar, safe..etc. All the stuff you expect when paying €200 a night for a Standard Double room. Worst of all was the noise...sorry but no sound proofing. We could hear everything from the room next door! Loud banging ALL night from the corridor! And everything from outside. It was not a pleasant experience staying here.
Dear Karl M Thank you for taking the time to write a review about your recent stay with us. We have taken note of your valuable comments and will use these to continually improve the quality and services we offer to our guests. We are in the 2nd phase of refurbishment of the hotel with the rooms . We have sarted to add safe and mini bars in 10 rooms . We are aloso going to change the room carpet this winter, add new wardrobes , and new desk in the room. I hope you will give us the opportunity to serve you again in the future. Kind regards Stéphane d'Halluin Manager
We pre booked an apartment on line for 6 nights but stayed for the minimum of two only. We felt grossly deceived by the blurb and images of the online ads for the apartment when we checked in and decided to look for alternative accommodation for the remaining 4 nights. Then we discovered Best Western New York on line and decided to check it out physically. Whilst exploring the options with the receptionist we were joined by a very vibrant, helpful and friendly Nella who led us to view several room options. We had a slight hiccup as the room that we decided on taking was available for only 3 of the 4 nights that we wanted so we went to check out another option nearby as well. It turned out that the latter newly renovated hotel was able to accommodate us for the days we wanted for basically the same price but we were so impressed by Nella's professionalism and efficiency that we decided to accept the slight inconvenience of taking the 3 nights that Nella was able to offer us and then move into the other hotel for the fourth night. Bust as it turned out, we were able to stay the full 4 nights at the Best Western New York. We were pleasantly surprised to discover a bit later that Nella was the hotel's manager as she did not at anytime demonstrate any "airs" about her from the word go. On checking in the next morning an equally friendly, helpful and unassuming gentleman welcomed us and physically took our baggage to store in the baggage room for us as our room was not ready for us as yet having come in early. We discovered that he was the Director of the hotel! That's humility and being hands on. The last 4 days experience with the team at the Best Western New York of our 5 weeks holiday across France left us with a lasting and absolutely positive impression of the great service and friendliness that the French were capable of. Good on you. Keep up the great work. Thai & Claire Cheah
Dear tcheah9 We would like to thank you for sharing your comments following your recent stay at Hotel Best Western New York Nice . We are glad to have contributed to your nice stay and our staffs appreciate your comment. It would be a great honour to welcome you again at the Hotel Best Western New York Nice and do not hesitate to contact me or Nela to organize your next trip. Yours sincerely, Stéphane d'Halluin
We choose this hotel as its about 7 mins from the train station (walking) it's in the middle of the central street in Nice along with all the great shops and a short walk away some lovely restaurants. We had a slight issue with our pre authorisation and our booking had been cancelled, I re booked at a different rate which did not include breakfast. On arrival I queried why the initial booking had been cancelled and it was because I had put one digit wrong on my initial booking. I mentioned this to the reception team in arrival and it was immediately sorted and I was given the original deal. Great service thank you. Our room was large and considering we were on the Main Street pretty quiet. Breakfast was a typically French lots of meats, cheeses, cereals. A great stay at a reasonable price.
Dear Gordon E It is a real pleasure for all of us to read your positive comments about your recent stay in Nice at the Best Western New York . The entire team thank you, this is a great reward and we are proud to have been able to solve your booking . We are also situated at 5-10 minutes from the beach . In the hope to receive you again we remain at your disposal. Yours sincerely, Stéphane d'Halluin General Manager
that was astay just for one night, the loaction was great in the center of the center friendly staff and clean rooms but little rooms the break fast is 5* for 3 stars hotel the parking is in front of the hotel in the entrance
dear you, so nice comment about our hotel ! we always stay focus on quality of service. our hotel is renovated and completely central ! hope to see you soon. best regards
This hotel is small but it is very clean and at a fantastic location. Very close to all shops, restaurants and only a five ten min walk to the beach. Price is very fair. Love to stop there again Thanks you Hlynur
Thank you so much ! your smile is our main target. Our hotel completely down town on the walking street with shops ans commercial center is only at 10 minutes from the beach walking distance ! perfect for the summer !!! hope to see you again.
When we entered the room we were greeted by a strange smell. Noise from neighboring rooms are very loud. Great location in the centre of Nice. Good for overnight stay. Stuff is attentive. Parking is not for free
Dear Ilija, thank you for being with us. Hope to see you again this summer in our hotel just at 10 minutes walking distance from the beach. best regrads
Would fully reccomend this hotel, Great location, near all the shops, , right near the tram and only 10-15 walk to main town where you are spoilt for choice for bars and restaurants.Staff were very friendly, cheerful, very helpful, and nothing was too much trouble. Would definatley stay here again.
Thank you so much for your nice comment. Great to read you had a pleasant stay with us ! it's very important for all us. Best regards
Great Location. Central to restaurants and shops and walking distance to nearby hot spots. Tram stop just a couple mins walk away. Staff were extremely helpful and welcoming. Highly recommend and will be returning on my next visit to Nice!!
Dear Daniel, Thank you so much for your nice comment about our hotel and our central location ! it was a real pleasure welcmoning you. Hope to receive you soon again this summer we are so near from the sea. best regrads
This hotel is in a perfect location for everything, trams trains and walking. We had a nice room on the front of the hotel with a small balcony and it was lovely to watch what was happening on the streets as it is a busy area. You can walk to the sea front, fantastic market area with restaurants and great atmosphere, the castle and port. We didn't eat at the hotel as the restaurants and shops are on your doorstep. We loved sitting in the big square at night with street performers and in the day the water fountains are fantastic. The staff at the hotel were very helpful and friendly, especially as we had our wallet stolen outside the airport. But we want to go again to this hotel, we had a great time.
Dear Sue, thank you so much. We always try to make our best for our clients. so thank you for your nice comments. hope to see you again soon this summer in Nice in our hotel. Promenade des Anglais ans beach are so near from our hotel ! best regards
Very good location , waking distance of everything, the monoprix is cross street in case you need something to snack.my only complaint is no tittle refregidair , for the price the breakfast should be included
Dear Christiane, Thank you very much for your very nice comment! It was a pleasure welcoming you in our hotel. We take note about your remarks , it help us to improve our hotel. concerning breakfast we always propose the special offer breakfast included at 6€ per person extra charge. Hope you had a good stay in Nice. Best regards
This hotel was very nice to stay in for the few days I was in Nice. I chose it for the location an was given a corner room overlooking the Cafe de Lyon. Avenue Jean Medicin is close and the tram too. The staff were exceptionally nice and helpful. Even the maid was very kind and had worked there for 30 years!
Thank you very much for your nice comment about our hotel. Such a pleasure to read nice remark about our staff, smile and service ! It was a real pleasure welcoming you. Hope to see you soon Best regards
Spent 4 nights here in late May early June. Perfect location near the main station and on the tram route. Seafront within walking distance along with the old town and main restaurant area. Staff friendly and helpful, free wifi and one of the better continental breakfasts I've had (smoked salmon no less).
Dear Chris, Thank you for choosing our hotel. It'a a real pleasure to read you comment. We always work hard to read such message and improve our hotel and service ! Hope to receive you soon again
Very good location of the hotel, and service and quality are also very good. Although the rooms are small and beds are not that comfortable. Also at check out we had city fee to pay, where no other hotels had it, which is strange.
Dear you , Thank very much for being with us. Thank you for your nice remarks. I just need to give two informations about your comment. All our beds are news and changed two months ago. sincerely sorry if you didn't feel well , we choosed a very high quality and ususaly our guests appreciate them. But we take note about this comment. Concerning the city tax it's just the law in france. Price per personn depends of the hotel category and amount is decided by the cityhall. In Nice in a 3 stars hotel it's 1.5€ per personn and per day. Except Paris you will have to pay it everywhere in France. Hope you like Nice ! Best regards
Booked a double room and was set up with a room towards the Main Street, quite a lot of noise with deliveries and service of different companies. The beds are very good, and the room was very clean. I missed a safe in the room as well as a small fridge. Also the wifi was very annoying as you have to log on every time you use your phone or computer. Apart from this the hotel is very centrally located, and ideal for trips around the center. The railway station is just a short walking distance away
Thank ypou for your comment and beeing with us. We alxays take note about your remarks and try to improve our hotel. Hope to receive you soon ! best regards
The hotel is situated right on the main shopping street of downtown Nice 15 minutes walk from the old town. So you are right where you wanna be if you are to explore the city. The hotel is decent inside, the rooms are small but the have enough storage place for a short stay. In the room we stayed in the carpets were stained and worn but otherwise there was no problem with hygiene. Breakfast was great with enough choices and a nice location. The only catch of this hotel is the price. We were able to get a room with discount on the Internet booking site but had we gotten no discount the full price would have been prohibitive for us average tourists.
Thank you so much for your visit ! it was a pleasure to welcome you. Hope you enjoyed your stay in Nice. don't worry for the room price we always make discount and propose good deal on our web site ! thank you for your nice comment about our hotel. Best regards
This hotel is in a great location. Walking distance to the old town and the beach, or you can catch the tram from out the front. Located right on the shopping street and a short walk from the main train station. Staff are very helpful and the rooms are large and very clean. Would highly recommend
Thank you so much for your nice commebnt about our hotel. It was a real plesaure welcoming you. Hope to see you soon in Nice. Best regards
I stayed there for few days and were one of the best days I had. The great location of this property made my trip joyful. The easy access to the main area in Nice is just a few minutes away. Not only that but also, there were nearby coffee shops and supermarket. Even though there are limited parking spaces, during my trip I had no issues with finding a parking space. Another point, the staff were very helpful and knowledgeable about the area. The room was worth the amount of money plus, it has a balcony viewing the lovely city. High level of cleanness all over the property. Highly recommended for everyone.
Dear M FASRH, thank you so much for your positive comment about our hotel and service. It's a real plesaure to read such comment ! All our team and I woukld like to thank you. Hope to welcome you soon again.
The location of this hotel is in the heart of Nice and nearby to every destination, shopping, Massena, tram, train station, beach and old town. Very lovely and helpful staff. Nice and clean rooms. I will choose Best western again for my next trip.
Thank you so much for your nice comment ! It was a pleasure welcoming you in our hotel. Hope to have the opportunity to welcome you so again ! Best regards
We enjoyed 2 nights in this delightful classic hotel with warm and friendly staff. The rooms are delightful and a good size. It is perfectly placed within easy walking distance of the old town, seaside and transport. Be aware there is very limited off street parking at the hotel itself and you may need to park at there nearby parking station. We left our car on the street outside the first night - no charge - and staff advised us by phone the next morning when we were exploring to say a space onsite had become available. This was most helpful. A very good base to explore Nice and surrounding areas of the Riviera. Most enjoyable stay!
Dear Anita, thank you so much for your nice and positive feed back about our hotel ans staff. Our main traget is always to make your stay the most enjoyable ! It was a real pleasure to welcome you. Hope to see you soon again. best regards :)
Right in the middle of the main thoroughfare this 3 star hotel is perfectly situated for bars and shopping. The hotel itself is clean and tidy and has very nice, friendly and helpful staff but perhaps only downfall is poor breakfast.
Thank you so much. We work everyday to make our guest' stay the best possible ! it 's so nice to read such comments ! thank you !!!
staff was polit and helpfull.parking is not free of charge.breakfast room is small and not enough space for sitting.subway station is near.rooms are clean and silent.it is close to a lot of food marts.
Dear Sir, thank you for your comment and beeing with. It was a pleasure welcoming you ! Hope to see you soon again.
My partner and I stayed here for 4 days in March. I had a BIG birthday while we were there, and the reception staff knew this and we had a lovely room on the 4th floor (room 416) with a huge comfortable king-size bed, french doors, a balcony overlooking the Avenue Jean Medecin (the main shopping street with trams) and the church. I also had a birthday card from the staff! The bathroom was fine, with a great hot shower and fluffy towels/toiletries, with a TV, but limited English channels. The wi-fi is the rooms is very slow. There are tea/coffee making facilities in the room. The only minor flaw, was the very cramped breakfast room, but..the scrambled eggs, sausages and bacon and croissants were delicious with good coffee from the machine but a toasting machine would have been a nice addition. The hotel is about 5 minutes from the rail station, 10 minutes from the Promenade des Anglais and the old town, and there is a Monoprix supermarket opposite..very handy for snacks, water, beer, wine etc! We have been to Nice several times and would DEFINITELY choose to stay here again!
Thank you for your nice comments. It was a real pleasure welcoming you in our hotel. Our main target is always make our best for our guests and provide them a nice stay in our hotel. Thank you very much for choosing our hotel. Best regards.
We spent 3 nights with my wife, ideally located in Nice close to the Gare. Breakfast quite good, ham and cheese,coffe,fresh juice.I recommend to the hotel to put fresh vegetables for the breakfast.I recommend strongly this hotel.
Thank you so much for your nice comments. It was a real pleasure to welcome you in our hotel ! Hope to welcome you again soon
We stayed for three nights in February and had a very pleasant stay. The staff were very friendly and welcoming. Our room was comfortable and of a decent size. Bathroom spotlessly clean albeit a little small. Breakfast was perfectly fine but the dining room is small and it can feel a little cramped if it's busy. The location is very good, just off the main shopping street. However, there is a good deal of noise from the street and early in the mornings it is noisy with delivery trucks etc. The train station is about 5 minutes walk away and the old town about 10 minutes away. I would stay again but see if I could get a quieter room.
Thank you so much for your nice comments. It was a real pleasure welcoming you in february. Every day we work hardly to make our best for our guests. Thank you so much. Best regards
Only if best western knew about the way this place is and how its ran. And only if the phrase "Good Location" had feelings they would be hurt! Just a friend here, advising you before a foolish decision is made. First of all look at your luggage bag, it will be comparable to your room size. On many topics listed here, I really would not wish this hotel to anyone and I'm no complainer. Just bringing things into the light for you and the hotel. (like my duty) The people at the front desk are smooth cons taking extra money for a prepaid room. Maybe the best I have met. (I mean really good!) I'm not going to say how they got me, Just focus on the con they have in store for you! Stay away from the 2 hot items for breakfast - Stay alert on paying for anything Prepare and plan your entry of your room- take a bath (shower did not work) wish I took pictures of the mold in bathroom and others 2 airplane pillows (no joke)- there is many more but you may begin to think its personel-and a very noisey street. If 100 people Ignore me and stay here anyway, I have failed to explain it properly But if I could save one person or couple for staying here, both parties got what they deserved and that would make me happy for the hard work in helping you here. I had to advise - Do yourself a favor - stay away
Booked this little beauty cheap last minute & was very pleased with the service. Small issue with room (not hotels fault/booking issue) but the staff went all out to accommodate us & rectified the matter next day. Decent self service breakfast with nice mixture of edibles. Hotel was clean, well kept, rooms were tidy & looked after: staff were friendly, informative & helpful. I'm looking forward to my next visit already !!! ??????
Thank you so much ! Our pleasure is welcoming perfectly our guests and always make our best to provide a good quality of service. Thank you so much and hope to welcome you again soon in Nice !!!
Great location, near to the main atractions. It´s possible to Know Nice by walking. The staff are friendly and make your stay pleasant, help you if necessary. (in special - Eder) One day I will be back
Thank you so much for your nice comment ! And thank you also for Eder. We always make our best for welcoming perfectly our guests in our hotel. Hope to welcome you soon again. best regards from Nice .
Excellent location. Very easy to find, there is a big super market just across the street. Just a few minutes walk from the trainstation, the Massena square and the shopping. The rooms were quite spacious. They have a big Buddha statue next to the restaurant, it looks sweet.
Thank you for choosing our Hotel ! It was a real pleasure welcoming you. Hope you enjoyed your stay in Nice with us. Sincerely yours
We stayed at this hotel for a week in February 2016. We had booked one twin and one single. The rooms were comfortable, clean, reasonably spacious ( particularly the single) . and reasonably quiet. Breakfast was acceptable although the choice was rather limited and the breakfast area is quite cramped. The staff were all courteous, friendly and helpful. The location of the hotel is excellent, being close to tram stops and we would thoroughly recommend it for anyone seeking good and reasonably priced accommodation in the centre of Nice.
Thank you very much for your nice remarks about our hotel. It will always a pleasure to welcome you again. Hope you had a nice Stay in Nice :)
This hotel was well situated for all transport links including the 99 Airport bus, though the first bus to the airport is at 08.00.However, it is an express. There are lots of restaurants, coffee shops, supermarkets and a big modern shopping centre all within very easy walking distance. The beaches and the old town are quickly reached on foot or via the fabulous and cheap tram system. The hotel airport shuttle was not in use even though it is advertised. The hotel itself was attractive on the outside and functional on the inside. The staff were all helpful and friendly. We had a Superior Double room and it was rather small,as was the bathroom, but both were very clean. If you are on a higher floor, the lift can seem slow and it only holds three people. We did not have any issues with noise either from the street or within the hotel. The breakfasts were just average with little to comment on. We visited in winter and the breakfast room would be small if the hotel were full in the summer. Overall, we have stayed in better Best Western hotels but this cannot be beaten for location.
Dear Margaret, The location of the Best Western New York is located in the heart of the city, and we are happy to know that you enjoyed all the restaurants around. Your comment will encourage the staff, and we will deploy against our best for your next stop in Nice. Yours Sincerely,
Nice hotel in the heard of the city. Room was ok, clean. Transportation was not service, althought it is mentioned at the hotel site. Taxi was quite expensive. But location is super, short walking to train station and also for old town. Nice staff.
Dear Taina, We would like to thank you for your comments and we are happy that you enjoyed the hotel Best Western New York. For your next reservation, please do not hesiate to contact us directly, the reception staff will be happy to make a reservation for a shuttle from the airport to the hotel. Yours Sincerely,
Average hotel, comfortable and clean but nothing special. It does what it says on the tin. Bed comfortable,breakfast reasonable for France. Small elevator. Nothing exciting to find in the rooms. Bedroom furniture a little weird and reminds you of a patio set. Clean bathroom. Free WiFi.
Dear Nicola, We would like to thank you that you enjoyed your stay with us and you tested our new beds. We look forward to welcoming you soon. Yours Sincerely,
This hotel enjoys an excellent location; about 10 minutes by foot from the Train Station, 10 minutes from Promenade des Anglais, right next to a grocery store, a shopping mall, and across the street from the Tram stop. It overlooks the main shopping avenue of the city, where you can even walk after midnight. The staff is nice and very helpful. I booked a Superior Double, and they gave me 416, which is probably the best room of the hotel, being on the 4th floor, having 3 windows, a balcony, and amazing vista. The room and bathroom are spacious, excellent beds and pillows, large LCD tv and closet. There is no mini bar (unfortunately). The breakfast was very good, for a 3-star city hotel, and included: croissants (3 kinds), bread, butter, jams, honey, nutella, salami, ham, cheese (2 kinds), yogurt, fruit salad, scrambled eggs, bacon and GREAT coffee. The breakfast rooms are a bit small, but it all depends on the time you go for breakfast. They refill the trays pretty quickly. There were 6 narrow parking spaces, for I think 14 euro per day. There is a small bar -for coffee only I think- and a computer you can use in the lobby. The wifi wasnt too fast. Overall, it was an excellent choice, and value for money. We traveled at the end of January and paid less than 300 euro for 4 nights (breakfast included) for the Superior Room. I would definitely go back!
Dear Miss and Mister Faye, we would like to thank you for your comments, and we are happy to know that you enjoyed your stay at the Best Western New York in the room 416 overlooking the church. We will be happy to xelcoming you soon at The Best Western New York. Yours Sincerely,
Hotel is so central, It's on the main shopping street, 5 minutes walk to the old town, 10 minutes walk from the train station which gives you great variety of day trips. Staff were very nice and helpful except for one but no complaints. Room was nice, or shall we say quaint with lovely double balcony and shutters.
Dear Madam, Dear Sir, We are happy to learn that you had a great stay at The Best Western New York Hotel in Nice. We will be happy to welcoming you soon for your next trip on the French Riviera. Yours Sincerely,
Great location but lots of issues with noise from the street, given its location in a busy area. You can hear every tram, truck and loud person in the street - so bring ear plugs! The location is good for shopping and walking to other parts of town (e.g. Massena Square). Room was clean but I had issues with the card holder falling off a couple of times when I inserted the card in it (to turn on the lights) and another power point was also very loose. Breakfast was average. A couple of things that would have made my stay more pleasant would have been complimentary bottles of water and some body moisturiser and hair conditioner in the bathroom, as all that was provided was soap and shampoo. The mattress was comfortable but the pillows were a little uncomfortable due to the shape (square rather than long). Wifi was provided but was slow. A positive was that Staff were nice and welcoming.
Me and my family had limited time in nice, because the hotel is close to train station and messana square you do not lose time for visit anywhere in the city. In fact I was worried that our room was on the second floor and this may be a problem for street's notice. But don't worry isolation is good and we had good sleep, and the stuff at reservation desk were always helpful and nice.
Dear Sir, We are very pleased that you had a great time during your stay at the Best Western Hotel New York. We sincerely hope to welcome you back for your next trip in Nice. Yours Sincerely,
Very helpful resepsjonist. The breakfast is ok. But the room was to little to have a good stay. The hotel is very central. You can walk to the beach and the old town and you have the tram just at the corner of this hotel. The bed is good but occupied most of the space of the room. You have to close the windows due to the trafic noice before going to sleep. The bath have a bathtub.
Dear Sir, we would like to thank you for your comments, and we are happy that you had a good welcome. We hope that we will have the pleasure to welcoming you soon in a bigger room. Yours Sincerely,
First, the good: this property is in a good location in central Nice. The tram runs on the street outside, making it convenient to go all over the city; but you can hear it from your room if your window is open. The rooms are very clean and well kept, though basic. There's a business center for computer use. There's a Monoprix right across the street for convenient & fun shopping. Breakfast is available. Nice 3-star property. Now let me tell you about some of the adventures my group and I had. I was there with a group of over-50 travelers. Luckily, we were all quite fit and had no serious mobility problems. But I can't recommend this place for anyone who gets a bit stiff first thing in the morning. The tub, as is the norm in France, has very tall sides, making for a big step up to get into it. There is no "grippy" stuff on the tub floor(I slipped one day and had nothing to help me get a purchase). There are no grab bars either. There's a glass half wall, but it swings on a hinge so it's not a safety feature. The bathroom is tiny and difficult to maneuver in, with no counter space by the sink. Amenities are exfoliating soap, pretty nice actually, and a shampoo/body gel. Go to the Monoprix and buy small bottles of shampoo, and conditioner if you use it, body lotion too since none is provided; the gel provided is drying to the skin and made my hair feel dry and gummy. Just my personal experience. If you like to watch TV for news or whatever, the TV is small(my desktop monitor is larger) and anchored up by the ceiling. It has BBC news but no other English programming. I admit I was a bit of a hotel snob here, having come from a beautiful 4-star hotel in Aix-en-Provence. The bed is comfy. There's some street noise until late evening. Use the elevator, it's small but efficient. For some reason, the stairs here are carpeted with a pattern of narrow stripes; my group agreed there's a danger because you can't tell where one step ends and the next begins. Hang on tight and mind the bifocals. So, as with any hotel, there are pluses and minuses; but you should be aware of the safety issues posed for older adults. I heard that someone had mentioned it to the front desk and was told that the hotel doesn't market/cater to seniors. Take this with a grain of salt, as it's hearsay, but it would seem to fit my personal experience here. I can't rate value for money since it was included in the overall tour price.
this is a good choice if you want to spend a day or two in Nice. Location is excellent if you want to be close to the train station, about 10 mins walk, so you can travel to the airport and other nearby cities easily. Close proximity to shops with the usual shops like mono prix,fax, zara, h&m, etc on the door step. didn't try breakfast but there are plenty of choices within a few mins walk ranging from traditional cafes and brasseries to McCafe(good coffee) of McDonalds etc. For the price the hotel was adequate, even though the rooms have not been refurbished for a while, they were very clean with good bed and bedding and an acceptable bathroom. However, the room was very noisy, stayed on a Friday night, I'm not a fussy sleeper but was woken up from street noise a few times, even though I was on the top floor. staff was very friendly
Nice hotel with great location in Nice: close to the station at a short walk to the beach and old-city. Shops, supermarket, restaurants and tram stop are available around. Friendly staff, comfortable rooms and good breakfast! The only negative point is that the acoustic isolation of the rooms are not very good: you can hear movement in the corridor and other rooms, but it didn't get to point to disturbe me at all! Definitely recommend it!
I stayed in a balcony room which had beautiful views, would recommend. The ladies at the front desk were very helpful and pleasant to talk to and make you feel at home! My room was a little small with a great shower/tub. Still very comfortable. Right across from a corner Cafe and across from a grocery/sundry store. I would stay here again and recommend it to you.
The building is really quite grand and attractive and is in a fantastic central location with easy access to all tourist sites and restaurants. Once through the doors it is not really great though and, for the money, didn't feel like somewhere you'd want to spend more time than necessary. We breakfasted out (which is really easy and more pleasant) to avoid the extremely dull breakfast room and offerings. There's nothing wrong with this hotel, it just doesn't really do anything more than the functional minimum. We had a room on the third floor at the front which meant that we had a balcony which was a pleasant and welcome additional space. The room was supposed to be superior but it's hard to know what you'd have to remove to make is inferior!
It's quite central in Nice in a good location to the train station, trams and Promenade de Anglaise. It is very easy to get around from here and always feel safe even if you are a single traveller. The rooms are nice but if you are a light sleeper it is best to get some earplugs as you may here the trams occasionally. The staff are really nice and helpful. There are restaurants near here.The hotel will be getting modernised very shortly. I do recommend this hotel highly. Try for yourself and find out.
Although perhaps confusingly named after New York, there is nothing "big apple" about this hotel. It is reassuringly French in design, with a beautiful belle epochs facade, and feel. The hotel has a paved courtyard garden entry and a stylish reception and guest bar/lounge adjacent. The front desk staff are helpful, especially Nella, who welcomes people warmly and is helpful with advice about where to go and what to see. The rooms are comfortable, refurbished fairly recently, and decorated with bold fabrics and touches of wrought iron. The bathrooms are modern and a good size. The breakfast, which costs about €8 per person, is very good, offering a good range cereals, bread, croissants, fruit - stewed and fresh, meats and freshly scrambled eggs and fine omelettes. The coffee machine is good and the orange juice is fresh too. The hotel is situated in the city centre, literally a few steps from Avenue Jean Médecin, which runs from the Place Massena up through the center of the city has many of the city's main shopping and department stores. There is a modern tram system on this route and you can buy a ten trip ticket for €10 - very handy. There's a Monoprix ( an upscale supermarket and some) across the street and a wonderful cafe/bar, Le Grand Cafe, diagonally opposite on Avenue Jean Médecin, No matter your interest, whether art, shopping or historic architecture, Nice gives you a range of choices and experiences from the Matisse Museum, Musee d'Art Moderne et d'Art Contemporain (MAMAC), Musée et Sites Archéologiques (behind Matisse Museum, founded by Augustus in 14 BC as the City of Cemenelum), Musée Marc Chagall (there's a free bus between Chagall, Matisse & Archéologiques). For the shoppers, the Nice Etoille is a block away from the hotel and Galleries Nouvelle further down Avenue Jean Médecin, FNAC, an excellent book store also selling CDs, electronics and stationery items, is just around the corner. The Old Town,Vieux Ville, is a short walk or tram ride away, between Ave Jean Jaurés and the beach, Promenade Anglais. And of course there are lots of cafés, bars and restaraunts offering outside tables, dotted everywhere.
Stayed here for a weekend on our way through to Avignon and found it to be clean, well staffed and in a great location near train stations and trams. The reception staff were very friendly and helpful and accommodated our requests quickly and with a smile. Easy walk to water, shopping and restaurants.
This time last week my family and I were sunning ourselves in the south of France. Due to flight scheduling we needed accommodation in Nice for one evening. We had two rooms one to accommodate 2 adults and one teenager and another to sleep two adults and an infant. On arrival we found the 'limited car park' extremely limited with approx 8 spaces - after trying to navigate the awful one way systems to finally reach the hotel we couldn't park but the hotel were happy for is to leave the car outside while we unloaded. The front desk had no note of is requiring a travel cot - we had booked through booking.com and apparently any notes you leave on their are not given to the hotel!!! So we were told they would send a travel cot up. On getting into the rooms the family room smelt extremely damp and unused and there were no towels. The double room smelt ok but had no room for a travel cot at all. We waited and no cot arrived. We decided to switch round our rooms so the baby would sleep in the family room. We went down to reception and asked for towels and the cot to be sent to the family room. The receptionist made some sarcastic remark that we had stated the other room ... I responded with the fact that if he knew the rooms he had allocated he would realise that room 409 was far to small and would not accommodate the travel cot. The towels had not arrived when we came back to the hotel at 11pm after dinner so we went and asked once more! Breakfast was pleasant but I feel the cost was a little over priced for a continental only breakfast at 9 Euros per person. I would not chose this hotel again as it was difficult to find, difficult to park near, and the standard of the hotel was not what I would expect from a best western.
This was a very pleasant hotel, the rooms, bathrooms and public areas were clean. It's situated just off the Main Street into Nice centre, we found it very quite and relaxing. The reception staff are very well trained and efficient in customer service. There is no bar at this hotel due to it not serving meals, there is beer in the vending machine and the reception staff are happy to make you tea or coffee. They also gave us advise on the trains! Buses and Taxies. We didn't have breakfast as it was 12 euro per person and when we looked into the breakfast room it looked very limited. We found a Paul patisserie just down the road where 3 of us had pastries, juice, coffee, and fresh fruit for 22 euro. Depending on your room you may hear the tram ring its bell but it wasn't a issue, as it is just as it crosses the road.
Ants!!!!The Morning front desk person was very nice but our room was infested with ants!!!! Even when they changed the room there where ants in the new room as well. They made no effort to comp us for this terrible condition!! We asked to speak to the manager but he wasn't in, in the evening or the morning before we left!!
The Pros: Nice lobby Good location for getting to train station/ promenade/ downtown The Cons: Front desk staff could use some "friendly" skill set training Rooms are minuscule ( I mean tiny!) and by no means cheap No coffee maker or tea pot in room (probably because there was no room for one) Bed as hard as a rock Noisy location Was disappointed that this was a Best Western, as we have stayed at some throughout Europe & UK with much higher standards than this hotel.
Lovely clean hotel in an excellent location. We stayed for 7 nights and was not disappointed. Directly on the main shopping street in Nice with tram stop 2 mins walk away and train station 5 mins walk. Friendly staff and rooms were very comfortable. We had a triple room which was very nice and had 2 large windows that overlooked the main street. Breakfast was good with meats, cheese, bread, cereals, fruit, pastries, scrambled eggs, and hot drinks Would definitely return to this hotel
Stayed here one night and was not disappointed. Great location, it is really close to the main square, to the beach and to the train station. Rooms are clean and staff was always nice and helpful. You can walk from the hotel to every main place in Nice. I didn't get breakfast in my price, but there are many options close to the hotel where you can pick something to eat.
We were only staying one night in Nice and this was a relatively affordable choice in a good location. You can easily walk to restaurants, shopping, and the beach. The rooms were clean, although very small and basic. Breakfast is not included, but there are plenty of cafes nearby to pick something up. Good deal for the price.
The location of the hotel is very good, but it is probably the only reasonable explanation of the price paid. The hotel has almost no parking, a very small (and scary) and old school elevator. I specifically requested a quiet room, but the there was lot of noise. I understand that you can't help the train running, but we have had people shouting (inside and outside the hotel), trucks loading/unloading the entire night.
We stayed in this hotel for 5 nights. Location is great, everything is within walking distance and local transportation takes you further away if you need to. We took a train to Monaco where we spent a day. Staff is very friendly! Reception helped us to get a taxi to the airport (we were 9 persons) with a very good price. Houseeeping staff smiled every morning. Rooms are clean and bed is so comfortable! We slept like a baby. Breakfast room is quite small and they don´t have a restaurant in the hotel but these things aren´t so important. We had a very good experience and enjoyed our vacation.
Nous vous répondons sous 48H