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Best Western Premier Bridgewood Resort Hotel, Neenah

4.5/5  - basé sur 728 notations.
1000 Cameron Way, 54956-9807, Neenah, United States - See map

We invite you to Live the Premier Life at our award winning, the Best Western Premier Bridgewood Resort Hotel in Neenah. Our location on the outskirts of a city of 24,000, belies the fact that our property includes a nine-hole golf course, voted the second best course in the Fox Cities, a miniature golf course, platform tennis courts, walking/riding trails and a fabulous cross country ski venue in the winter months. Add the Aquatic Fun Center which includes an indoor activity pool, kiddie pool and whirlpool plus an outside whirlpool all overlooked by a spacious mezzanine deck, and you have everything you need for a wonderful family vacation. This upscale, full service property really delivers value to our visitors. Amenities like a sundry store, business center, luxurious deluxe rooms and two and three room suites cater to every need. We are now pet-friendly. Call the hotel for details. Check out the on-site Ground Round Grill & Bar® with a relaxing, outdoor seasonal patio with fire pits for breakfast, lunch or dinner as well as cocktails and weekly entertainment in the summer. The Fox River Mall® in Appleton is a short drive away. The Bergstrom Mahler Museum in Neenah is a must see. Don't forget to check out Lambeau Field in Green Bay and the Experimental Aircraft Association® (EAA) in Oshkosh. Business travelers deserve to be spoiled after a long day's work. This Neenah hotel is proud to regularly host travelers in town with Plexus®, Kimberly-Clark, Bemis® and Oshkosh Corporation®. We offer 56 deluxe double queen rooms and 39 suites in a variety of sizes. This Neenah hotel is only two and a half miles from Lake Winnebago where endless water activities await. Recreation like boating, fishing and sailing is sublime during the hot summer months. Book a relaxing, beautifully appointed room at the Best Western Premier Bridgewood Resort Hotel and experience the PREMIER life.

Best Western Premier

Bridgewood Resort Hotel

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Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Bronze
 
based on 729 guest reviews
NOTE ISSUED
Excellent
582
Very Good
107
Average
18
Poor
10
Terrible
12
REFER TO NOTICE
Business Business
284
Couples Couples
90
Family Family
263
Friends getaway Friends getaway
58
Solo travel Solo travel
20
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Coming Home"

5
12/07/2018

I am often on the road for several days at a time. When I stay at the Bridgewood Resort Hotel I always feel like I am coming home. It is not like other hotels where I have stayed. The accommodations are great and the staff is exceptional. Mark and Chase always make me feel like I have been missed since my last stay. The rooms are always perfect for conducting business and for relaxation. My favorite!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear jackw863, Thank you for your wonderful comments regarding our facility and team members . We truly appreciate your loyalty to our hotel.

"Highly recommendable"

5
08/07/2018

We have our family reunion at the hotel every year they have always been fantastic with their hosting. The rooms are clean. The pool and the hot tub's were immaculate. The management at this hotel should be commended for their hospitality to our group and also Mark Nelson who is one of the afternoon front desk agents has been phenomenal with workIng with getting everyone booked in our Block. I would recommend this hotel!! They are awesome

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Janeen C, Thank you for your comments regarding our hotel and team. We truly appreciate your loyalty and look forward to returning again next year. Bob Dove General Manager

"Ground Round: Our Eating Experience"

5
07/07/2018

The food was wonderful. My husband likes the variety of fish for Friday Night Fish Fry, as does my daughter from out of town where Friday Fish Fries are not popular. We eat there almost weekly, not only on Fridays. They offer other nightly specials as well, even free snacks for Happy Hour in the bar. The service was superior to any other place I go. Dolly Jo provided us with great service, checking on us often, keeping our drinks full and offering a friendly smile.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear nursedebbe, Thank you for taking a moment to tell us what a great experience you had at our Ground Round Grill & Bar. We're delighted you not enjoyed the food but also the service provided by Dolly. Hope to see you again soon. Bob Dove General Manager

"Totally enjoyable stay"

5
26/06/2018

We spent 2 nites here for a wedding in December, 2017. The room was clean and very nice. We had a great breakfast in their restaurant. The family enjoyed themselves at the pool. I am handicapped , but I had no problem getting around the venue. We will definitely stay here again in the future.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear OldVet171, Thank you for letting us know you had an enjoyable experience at the hotel. I hope you'll return when in our area. Bob Dove General Manager

"A great place to stay and play"

5
22/06/2018

This hotel is one of the better hotels I have stayed in the last year. First time reviewer but wanted to make sure everyone was aware of a great value and upscale place to stay. Priced right with good value for the dollar. 5++ rating in my book.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear bbhogue774, Thank you very much for the positive review. We're pleased that your experience met your expectations and hope you'll return. Bob Dove General Manager

"Best dang Sunday buffet EVER!"

5
17/06/2018

WOW. 1st time to this buffet. Food was top quality. Excellent selection and variety. The chocolate cheesecake was the best I have ever had. Prices were good for the value. Facilities were very beautiful and comfortably laid out. We will be back!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Betsy H, Thank you for your review and glowing compliments regarding our Sunday brunch. We truly appreciate it. Bob Dove General Manager

"R&R"

5
02/06/2018

We all had a great stay! All the staff, especially the check in staff extremely welcoming. Planning a trip back and wouldn't want to stay anywhere. The ccommodations as well as the food were excellent.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear 321iorfida, Thank you for letting us know we met or exceeded your expectations in our facility. We appreciate your five star review. Bob Dove General Manager

"Great Stay"

5
29/05/2018

Everyone was very friendly and helpful. The hotel was beautiful inside and out. It felt very homey and comfortable. I was there for business, but will return for personal in the future. Also, it was a very good value for what you get.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear henney2018, Thank you for completing the survey regarding your experience at our hotel. Our team appreciates your kind words. Bob Dove General Manager

"My experiences with BWP"

4
05/05/2018

It is an excellent hotel within close prolixity of the Appleton Airport. The rooms are clean and the staff is friendly and helpful. Free wi-fi and hotel shuttle to and from the Appleton Airport are particularly nice to have for business travelers.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear datageekalphaomega, Thank you for your 4 star review of your experiences with our hotel. We very much appreciate it. Bob Dove General Manager

"Wisconsin Trip"

5
01/05/2018

Excellent all the way around. Would recommend this hotel for stays. People were very professional and friendly. Attention to detail was exceptional. Everything needed to make the stay run smoothly was provided. Thank you to the team at Best Western Premier Bridgewood Resort Hotel.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear aliceteixeira, Thank you for choosing us for your lodging needs and letting us know we met or exceeded your expectations. We appreciate your willingness to recommend us to others. Thanks for the feedvack. Bob Dove General Manager

"Beautiful hotel & excellent service!"

5
27/04/2018

Our hotel was beautiful on the outside & inside. The staff was helpful & kept the hotel running in an efficient manner. We also had a blast sitting in the hot tub & swimming in their pool. The water slide was a great perk we weren't expecting. I plan to come back again soon!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear rthom 154, Thank you for your kind words and five star rating. We look forward to your return. Bob Dove General Manager

"Stressful trip"

2
18/04/2018

Had to asked for toilet paper and coffee for the room twice before receiving. Had to go to the lobby to request as the room phone did not work. It also snowed while we were there and they plowed the roadways and plowed in the cars that were parked. Had to get a friend to pull out one day and we managed to push out the second. This is totally unacceptable. The hotel generally seemed nice, but if something goes wrong they are not much help.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Judith G, Thank you for your review and comments. As I indicated before, we struggled with a record snowfall of 22 inches of heavy wet snow. Our engineering team worked extremely hard to clear the parking lot and helped several guests get their vehicles out.I apologize if we were of little or no help for you and have authorized a Travel Card to be sent you by way of our apology. Sincerely, Bob Dove General Manager

"Liesure Trip with friends"

5
16/04/2018

This hotel is tops. Very nice rooms and the entire hotel was clean. Staff was very courteous and helpful. The bar was nice and the food was excellent. Would recommend this Best western Premier Hotel to anyone who asks.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear P8318WTlindah, Thank you for letting us know we met your expectations and we really appreciate you recommending us to others. Bob Dove General Manager

"Nice stay"

4
16/04/2018

We came to this hotel to spend some time with our Grand children. We ended up having 18 inches or so of snow;-[ Although our mini vacation wasn't quite what we expected the hotel was very nice. Would recommend any time!!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Mary S, Thank you for reviewing your experience at our hotel. Glad you enjoyed yourselves in spite of the late spring snowstorm. Bob Dove General Manager

"Cozy, great service"

5
13/04/2018

I recently stayed here for seven nights to visit a family member in Neenah. The staff were extremely friendly and helpful. My ground floor two doubles room felt unexpectedly luxurious and had a great pond view. Due to my extended stay, the mini fridge and microwave came in very handy, as did the coin operated laundry machine and dryer. The room had my favourite Starbucks Verona coffee. Bathroom was elegant and large with high quality amenities and bathrobes. I had a few meals at the Ground Round, and was very happy with the food and service. The small sundry store had all the basic essentials. I did not try the golf or minigolf due to dismal weather, but the indoor pool are and hot tub was a welcome respite. Neenah may not be the centre of the universe, but if you have business in town, do consider the Best Western Bridgewood.

"Stress-Free Relaxation"

4
08/04/2018

I was looking for a hotel in the Fox Valley with a nice pool area to spend a weekend with my grandchildren. l had booked a room at the Paper Valley, but changed my mind when I thought about fighting the traffic & road construction in Appleton. The Bridgewood Resort has all the amenities of the Paper Valley without the hassle of downtown Appleton. The pool area has something to offer everyone: a nice splash area for small children, a small water slide to accommodate any age, a decent-sized pool & hot tub inside as well as (my favorite) an outdoor hot tub. There is a loft area upstairs with lots of additional tables/seating as well as a small collection of arcade games, and a nice workout room. The Ground Round Bar & Grill is attached to the property and can be reached indoors. Our room was spacious and clean. I can't find fault with anything.

"Babymoon"

5
04/04/2018

This is our second time staying here to relax a couple of days as we are getting to the end if a pregnancy. Both times it has been exactly what we have needed and we have felt very well taken care of. If we have another this is where we will go again. Even if we don't though we have discussed just making this place an annual family trip since it would be great for that as well.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hi MarkKemen, Thank you for reviewing your experience at Bridgewood. We appreciate the five star rating and kind words. Hope to see you back again soon. Bob Dove General Manager

"Easter Time"

5
03/04/2018

Would stay here again, very accommodating and clean. Room was a great size, they even give you robes for the stay. Close to shopping and family in Appleton. We took our 2 year old swimming, the pool is great for the 2 year old.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear eladd220, Thank you for you 5 star review of our property. We hope you'll return. Bob Dove General Manager

"Great corporate place but also a weekend getaway "

5
27/03/2018

Hotel is new, updated and sits on a golf course (bring lots of balls, because every hole has water). Place is really well appointed and the service is incredible. Really make business travel much more tolerable. Shuttle to/from ATW (the best airport in the country) and the managers specials and other fringe benefits make this the only place I'd consider. Still, ultimately, the staff and especially Mark and Jackie are amazing

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Leo S, Thank you for reviewing our property and we especially appreciate your kind comments regarding our front desk team - Jackie and Mark. We thank you for your loyalty and look forward to your return. Bob Dove General Manager

"Trapped in Room"

2
26/03/2018

Door handle didn't work properly on arrival. Struggled to open it upon entry. Next morning, the handle broke off on the inside and we were trapped inside. Staff did not give us an extra room or offer to compensate for the inconvenience.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear 60hikingguy, Thank you for commenting on your recent stay at our hotel. I apologize for the inconvenience with the guestroom door handle you experienced. As you know we were sold out and had no other rooms to move you too. We'll be pleased to give you a credit towards your room rate by way of apology. Thanks again for your review. Bob Dove General Manager

"Basketball tourney stay was fabulous!"

5
24/03/2018

The staff were very friendly and accommodating during our stay. The facility is located in a good location and is near a pick and save for those who need to grab snacks/goodies for a trip. The pool was fantastic for our kids. There was a slide, main pool with basketball hoops, a kiddy splash pad, hot tub both in and outdoors. We would recommend this place again. The attached ground round also had good food/bar service while we stayed.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Lisa H, Happy to know that the team had a great stay at our hotel. Thanks for letting us know. Bob Dove General Manager

"Great stay with friendly staff and very clean!"

5
19/03/2018

We stayed in a sun room suite and loved every minute, very comfortable beds. Clean room, friendly staff, coffee and lemon water available at all times in the lobby. Nice pool area and loved the outside hot tub!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear maryQ4229QF, Thank you for taking the time to comment on your recent stay at Bridgewood. We're pleased that you enjoyed the experience and invite you to return soon. Bob Dove General Manager

"Excellent Hotel"

5
17/03/2018

Stayed here for two nights while on a business trip. Such a clean and quiet hotel. The Ground Round Restaurant has a great menu and delicious food. Front desk staff were very efficient and friendly. I would stay at this hotel again.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear debbiemcgowan, Thank you for your kind words about our hotel and team. We hope you'll return soon. Bob Dove General Manager

"State Bowling"

5
13/03/2018

The rooms here are phenomenal, the service was exceptional and the restaurant was awesome. I couldn't say more about the Best Western and the Ground Round. We came there to bowl and go to other bars, but we ended up staying on property the whole weekend.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear rickiejames, Thank you for commenting on your recent stay at Bridgewood. We appreciate the 5 star rating and kind words. Bob Dove General Manager

"Good sleep and service at BEST Western"

5
12/03/2018

Rooms were very clean and comfortable beds sleept like a rock. Food was good at the Ground Round. Breakfast was a bit pricey for the brunch buffet but food was good. Could have been a little warmer. Bar prices were very reasonable. All in all a good time .

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear ppaarr, Thank you for reviewing our hotel and Sunday brunch. I'm pleased that we met your expectations and hope you'll return soon. Bob Dove General Manager

"Family Quick Getaway"

5
11/03/2018

Went to Neenah/Appleton for an overnight fun trip with the kids. Staff was friendly, rooms were clean, and was nice that there was a Ground Round attached to the hotel. Pool was fun for the kids, one who is 18 months and the other an 8 year old. Pool accommodated both well. Overall had a great stay and would recommend.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Dnov 75 Thank you for reviewing your experience at our hotel and giving it a 5 star rating. We appreciate it and hope you'll return soon. Bob Dove General Manager

"Great Time"

5
22/02/2018

Hotel with class and small water park attached to keep kids happy. Clean, friendly, comfortable stay. We had a great time here and will be back. The kids loved playing in the water what a great way to spend a weekend.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Morison J, Thank you for sharing your experience with us. We're pleased that everything met your expectations and glad you want to return. Bob Dove General Manager

"Friendly Staff, and Clean, Well-Maintained Hotel"

5
30/01/2018

I attended a training conference at the hotel earlier this month. The Front desk staff, banquet staff were all great to interact with. I was also able to interact with the GM who seems to be a very dynamic individual that keeps everything running very smoothly. The food was good, and I will definitely be returning!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Noall S, Many thanks for your 5 star rating and positive comments. We appreciate your business and hope you'll return soon. Bob Dove General Manager

"Great Place to Say"

5
27/01/2018

We have stayed at this hotel on a number of occasions. Our overall impression is that it's well kept and generally very clean. The hotel has a large indoor pool area that includes a dedicated area for the kids and a small water slide. There's also an outdoor hot tub that's open year-round and presents a unique challenge to anyone wishing to venture outside during the Wisconsin winter. The only issue that we have ever had in our stays is the groups that are leaving the wedding receptions (or whatever event is being held in the banquet hall) can sometimes be rather loud as they pass through the halls and enter/exit their hotel room. This hasn't been a huge disruption to us, but if you're a light sleeper or traveling with kids... it could be potentially be an issue.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Thanks Timothy- I appreciate your comments and concerns about potential noise issues. We do have a security officer on duty throughout the weekend and his responsibilities include cautioning loud guests to be considerate of other individuals. We'll try and stay on top of this. Bob Dove General Manager

"Comfortable hotel"

4
14/01/2018

Stayed here on many occasions, the rooms are great, no question. The breakfast is not to my liking. They used to have a buffet which was fine. But now it's a menu selection. The on property bar Ground Round is pretty cool, usual US sports bar with decent food and the benefit is you don't need to venture outside when is minus 30 c.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Gordon B, Thank you for sharing your thoughts on your stay with us. We're pleased that you enjoyed the experience and look forward to your return. Bob Dove General Manager

"Great place to stay"

5
06/01/2018

A very nice hotel, with wonderful staff, everyone is so helpful and friendly. It is the ONLY place will stay it when in the area. The beds are surprisingly comfortable, it usually takes me three nights to adjust myself to sleep on hotel beds, but not here, a great nights sleep on the first night!!! One complaint I have is that the air in the room was very dry, some sort of humidifier would really help during the winter months . When you stay, be sure to stop in at the attached Ground Round for a great meal, and a drink or two in the lounge/bar. The staff at the bar is outstanding, they treated me very well. One server in particular that I really enjoyed was a young lady named Nicole, very attentive, cheerful, and professional. It is rare to find a place with such great staff AND service!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear daleh760, Thank you for your terrific comments regarding the staff and our facility. We truly appreciate your loyalty and business. Bob Dove General Manager

"Would Definitely Recommend This Property"

5
02/01/2018

When I think of the Best Western brand, I typically don't associate it with the utmost in quality but this property is different. The staff is obviously well trained to anticipate customers' needs and always provide a can-do attitude. Have already spoken to a half dozen friends about the positive experience we had at the Bridgewood Resort.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear James R, We very much appreciate the referrals and high praise for our facility and especially for our team members. Thank you! Bob Dove General Manager

"Mini vacation"

4
31/12/2017

Great mini vacation. Love the hotel but housekeeping was running slow. The pool area was great and the food at the restaurant was as well. Loved the weekday taco and nacho bar. We will definitely stay again.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Tinning, Thank you for your comments regarding your stay at Bridgewood. We appreciate you patience with our housekeeping team as we has full houses followed by more full houses and they worked hard to take care of our guests. Thanks for your feedback. Bob Dove General Manager

"Christmas gathering"

4
30/12/2017

a beautiful place to visit, enjoy family and rest. The room was very clean and the front lobby and hallways were very clean. We didn't really have much communication with staff but I am sure they would all be helpful as the front desk staff. Would stay there again.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear BJandJJ, Thanks you for sharing your experience at our hotel with us. We appreciate the kind words and 4 star rating. Hope you'll return soon. Bob Dove General Manager

"Wouldn't change a thing"

5
22/12/2017

Beautiful campus. Clean and spacious rooms. Nice amenities. No glitches. Friendly staff. The beds were very comfortable. The water pressure in the shower was excellent. The rooms were spacious so that we weren't stepping over each other. The lobby had an impressive fireplace. Friendly, helpful staff. Superb stay.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear P9693CMmarkm, Thank you for your wonderful comments regarding your stay at Bridgewood. We truly appreciate the kind words and hope you'll return. Bob Dove General Manager

"My review"

5
16/12/2017

Good overall experience. Felt comfortable being there. Good service. Friendly people. Good breakfast. Clean lobby, clean bathrooms. Nice restaurant. Excellent hospitality overall. Would definitely come back.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear jmr5208, Thank you for your review of our hotel and restaurant. We appreciate the 5 star rating and the kind words. Bob Dove General Manager

"Excellent "

4
09/12/2017

We booked this hotel super last minute for my birthday weekend. We got the jacuzzi tub room and it is amazing! Huge jacuzzi tub, separate couch & living room area, fridge & microwave, huge and comfy bed! Absolutely perfect. Hotel connects to the ground round restaurant so really there's no need to even leave the room.

"Supurb Hotel"

5
07/12/2017

This hotel is top notch. All staff very professional and friendly. They obviously care about their positions and all that stay there. Entire hotel very, very clean. Rooms are super nice, quite and beds are wonderful. Hotel is very quiet as well. Hotel offers management reception on Tuesday and Thursdays which is a very nice treat! I highly recommend this hotel if you are traveling on business or personal reason. I will definitely stay there again!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Sherry V, Thank you for commenting on your experience at our hotel. We appreciate the kind words and 5 star rating and hope you'll return soon. Bob Dove General Manager

"Cold Food"

3
05/12/2017

The room was great and the view of the golf course was very nice. The food was cold and they failed to pick up the breakfast in bed order that was placed on the door. When I placed a verbal order in the morning they got it wrong and missed an item. The food came in clear plastic containers with no tray. It also came with no silverware so by the time that came the food was cold. They blew the food experience. The room itself was perfect.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Thomas V, As I indicated earlier to you, I sincerely apologize for the room service issues you experienced and have credited you for the charge. Thanks for reaching out to us and thanks for the compliments on the guest room. Bob Dove General Manager

"Exceeded our expectations."

5
02/12/2017

Exceeded our expectations! Rooms, restaurant, and staff are all so wonderful! Everyone is so friendly and the rooms are very clean and comfortable beds! We look forward to our next stay here. Our absolute favorite hotel/resort!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear daniellea124, Thank you for sharing your experience at our hotel with us. We very much appreciate your comments and loyalty. Bob Dove General Manager

"2nd Time Staying, Loved It As Much As The First"

5
28/11/2017

Great hotel. A little hard to find especially in the dark when its raining, but since we had stayed there about 2 years ago, we didn't have too much of an issue. The hotel staff always greets you when you enter the door. The hotel is clean and modern. The big reason we stayed here was the pool with a kid's pool area, water slide, and indoor and outdoor hot tubs. I can honestly say this is the first time I have been in an outdoor hottub when the temperature was below freezing. What a relaxing feeling! The hotel also contains a small arcade above the pool area which my kids really loved. Restaurants and a few grocery stores are just 2 blocks to the north in case you need any snacks. Great stay!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Scott S, Thanks very much for your comments regarding your second visit with us. We look forward to your return. Bob Dove General Manager

"Wedding"

5
20/11/2017

Hotel is very well kept. Rooms are huge . Staff was very helpful , overall friendly. We were there for a wedding. Kids enjoyed pool and arcade games.I loved the old city streets decor by the recipient halls. We enjoyed our stay and will book this hotel again , if ever in area.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Heath182, Thank you for the five star review regarding your stay at Bridgewood. We appreciate it. Bob Dove General Manager

"Business"

5
18/11/2017

Best hotel,in the Neenah area. Good service, good rooms and service. Good bar and great bar staff. On site gym with decent facilities but could do with updating. I use this hotel regularly and the staff always go out of the way to make me feel at home. Keep it up.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear David M, Thanks for your review as well as your loyalty to our hotel. Wanted to let you know that we're replacing our treadmills in January, and hopefully provide the updating you spoke of. Bob Dove General Manager

"Best Western is the Best"

5
17/11/2017

My 2 night stay was absolutely perfect. From the décor and amenities to the excellent staff - this hotel was top notch. Would absolutely recommend this hotel to anybody nod everybody. Pool and Jacuzzi was perfect along with activities for the kids. Food was very good in their onsite restaurant The Ground Round. Great ROI!!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear K7249NBmikeb, We truly appreciate you letting us know that everything during your two night stay met or exceeded your expectations. Thanks for sharing! Bob Dove General Manager

"My Hotel of Choice"

5
17/11/2017

I spend an average of 35-40 nights a year in hotels. When I'm in the Fox River Valley area, this is my hotel of choice. From the welcome by the front desk staff, to the room, restaurant, and the entire facility; I rarely feel so well treated and appreciated. I'm disappointed only when the property is sold out, and I have to stay elsewhere.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Peter G, Thanks for your 5 star rating, and reminding us how important it is to keep working hard to take care of our guests. We want every experience to be the very best and appreciate you letting us know it's happening with your visits. Bob Dove General Manager

"Pleasantly Surprised"

5
16/11/2017

I travel a lot for business and normally stay at another 3-star chain hotel. I was pleasantly surprised at the value and modernity of this hotel. It's on a beautiful lot surrounded by greenery and a lake. It is very contemporary and clean. My room was very spacious and comfortable. The Ground Round restaurant and sports bar attached to the property is very clean and the staff were very friendly.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear TripNtravelDal, Thank you for sharing your positive experience with us at Bridgewood. We appreciate you letting us know that we met your expectations and we hop to see you again soon. Bob Dove General Managere

"Best hotel in Fox Valley"

5
13/11/2017

Was there 2 nights for a business meeting and convention. From the minute you enter the grounds you notice it is beautiful and very well maintained. The hotel lobby makes a statement and is very welcoming. Staff was friendly and helpful. The rooms were large and well decorated. When I opened the drapes the view was a beautiful small pond with wetland plants. The walk to the Ground Round restaurant was another surprise, faux well appointed store fronts with doors that lead to meeting rooms. The food was amazing and so good. I will always staff at this hotel when I am in Neenah or the Fox Valley.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear gopnancy, Thank you for sharing your experience at our hotel. Happy to know we met your expectations. Thanks! Bob Dove General Manager

"Great Stay"

5
13/11/2017

This was a very clean hotel with friendly staff. My room were spacious and allowed plenty of room for work and sleep in spate areas. the bed and bathroom were very clean. I would stay again, and highly recommend it to anyone in the area.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear N337KUmikel, Thank you for your review of our hotel and staff. We're delighted that your experience was positive and hope you'll return soon. Bob Dove General Manager

"Guaranteed Excellent Service!"

5
10/11/2017

I can always trust that Best Western Premier Bridgewood Resort Hotel will reproduce my satisfaction and great night's sleep every time (repeatability) I stay here. I'm an engineer and it's always important to have guaranteed repeatability and reproducibility in a process. This Best Western is great!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Z9591JXluisa, Wow! We really appreciate your comments and are happy to have earned your loyalty. Thank you! Bob Dove General Manager

"Nice stay"

5
09/11/2017

We stayed at this hotel for a wedding and were very pleased with the cleanliness and decor. The banquet room and hallway were very nice, the wait staff were pleasant and the service during the wedding was great!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear mleverich, Thank you for letting us know that our hotel and banquet facilities met your expectations. We appreciate the 5 star rating. Bob Dove General Manager

"Spacious room comfortable."

5
06/11/2017

We really liked the big two person hot tub. The shower has double shower heads. Bath robes provided. Spacious room. The fire place is an electric faux fire place, but it adds to the atmosphere. We really liked the room.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear X5438KJroym, Thank you for sharing your thoughts regarding your recent stay at our hotel. We're pleased that you enjoyed the experience. Bob Dove General Manager

"Fun With Girls"

5
06/11/2017

Very nice was there for a convention and all was first class.The "Streets of Neenah" were charming. food was fine for a large group. Suite was VERY nice....Service in all areas was very friendly and helpful. Loved the water with fruit and coffee in lobby,

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear jfm70, We're delighted that your experience at Bridgewood while attending a convention met your expectations and invite you to return soon. Thanks for letting us know everything met your expectations. Bob Dove General Manager

"Best Western stay"

5
06/11/2017

Very nice facility with good restaurant. Located in a golf course community. Convenient to airport and general business areas. Nice fitness center and indoor pool. Friendly staff. Conference room area setup to resemble a downtown shopping district of the past.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear E9139NBjamesf, Thanks for reviewing our property . Glad you enjoyed the amenities and hope you'll return soon. Bob Dove General Manager

"Recent Stay"

4
06/11/2017

We stayed here as my employer paid for the room. I was asked for a credit card when reserving and also when checking in. I normally pay cash for my room, and I did ask if my card was being charged. I was told no, they needed it in case of incidentals. Found out after arriving home my card was charged $50. Made me upset as this is my debit card, will take 3-5 days to get money back. With all of the hotels I stay in, I have never had this happen to me. Would have been nice to have been told when checking in as I did ask.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear G8560KZkathyg, I apologize for the poor communication in explaining the authorization or debit card hold for incidentals. This is a relatively common practice to ensure coverage for phone, room service and other charges but I am sorry we inconvenienced you. Thanks for following up with us. Bob Dove General Manager

"Great place to stay!!"

5
30/10/2017

We were in town for a Packers game and stayed at this hotel 2 years ago and then again just recently. Outstanding experience both times. We hope to be in the area again in a couple of years and will plan to stay at this hotel again.

"A special day with our grandson. estaurant and Lounge were excellent. Hotel staff went out of their way to make our day"

5
29/10/2017

The staff were great and friendly. The restaurant and Lounge were great.The food was great. The pool area was great. Our grandson had a great time on the water slide and he made some new friends. The Hotel is really Premier.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear _sboelter72, A sincere thank you for your positive comments regarding your experience at our hotel and restaurant. Especially pleased that your grandson had a terrific time. Bob Dove General Manager

"Great place"

5
26/10/2017

The outside looked wonderful and the inside was very clean and welcoming. My room was great. The bathroom was pristine. If I come back to Neenah, I would stay here again. It was in the perfect spot to attend a conference.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear F6280HRcatherinea, We appreciate your kind words and thank you for sharing your experience with us. We hope you'll return. Bob Dove General Manager

"Family and pet friendly service in a lovely setting"

5
24/10/2017

This property in Neenah is exceptional. The rooms were up to date, clean, and well appointed. The staff was very welcoming and met all of our needs. While booking what was at first three rooms, the reservation staff actually steered me to reserve a single room and a suite as it would be more cost effective. In addition they asked in advance if I needed another cot or crib! Usually I have to ask, but they did so. In addition when I inquired as to pet friendliness, they asked if I needed a dog bed and bowls for food and water - NO ONE has ever provided that level of pet friendly service. LOVE THIS PLACE!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear AnneT, Thanks for the complimentary review of your visit to our hotel. We're delighted you enjoyed your experience. Bob Dove General Manager

"Perfect one night stay"

5
23/10/2017

The property was clean/efficient as was the hotel staff. The rate was initially more than we would spend but a last minute deal gave us the opportunity to stay. The Ground Round restaurant had great senior specials, including coffee which was a treat to the normal buffets at the competition. it also looked like it was a perfect wedding or event venue for the locals. A very enjoyable one night stay and we appreciated the extra one hour check out allowance on request.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear JWestMpls, Thanks for sharing your experience while at our facility. We're pleased that the hotel, restaurant and staff exceeded your expectations and hope you'll return when in the area. Bob Dove General Manager

"10/10"

5
22/10/2017

I came in Saturday morning for some breakfast at the ground round. I was greeted at the door by a lovely girl, Grace. She had a smile on her face and i was delighted to eat here from her impression. She seated me and I had an awesome server, Alisha. She too had a nice smile and was very caring about me and my family, making sure we had everything we needed to eat our meals. Two very nice girls to have at this restaurant. I will come again!!!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Donna B, Thanks for your terrific comments regarding our Ground Round restaurant and team. We hope you'll return soon. Bob Dove General Manager

"Great Sunday Brunch!"

5
22/10/2017

I have frequented Bridgewood's Sunday brunch multiple times over the past few months and am never disappointed! The food is always exquisitely prepared, the menu has varied every time I have been there, and it is reasonably priced ($15.99). The server we had today, Sam, was extremely friendly, attentive to our needs and provided the high level of service I would expect at this type of establishment. Actually, the entire staff was exceptional, including the hostess greeting us and the omelet chef. A nice touch that added to the experience was the string ensemble playing background music. I would definitely recommend checking this out!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear golfingslp, We're delighted that your experience at our Sunday brunch has been a positive one on several occasions and appreciate your feedback. We look forward to seeing you back again. Bob Dove General Manager

"Clean and Accommodating"

5
16/10/2017

The staff was very accommodating at letting us check in early as we had a wedding that day. Several parties that were there for the wedding were also able to check in early. The staff was very friendly. The room was excellent and very spacious and the bed was comfortable. It was very clean and quiet. I would recommend this hotel to anyone.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Z7418XCkathyp, Thank you for reviewing your recent stay at our hotel. We're pleased that everything met your expectations and hope you'll return soon. Bob Dove General Manager

"Great Stay - I'll be back"

5
16/10/2017

Had a wonderful stay at BW Premier in Neenah, WI. The staff there was fantastic, friendly and felt at home. Hotel was clean and welcoming. The short indoor walk to Ground Round was great for food and drinks specials. Had a great time and really enjoyed ourselves. Manager Meeting Happy Hour was delicious and a nice way to meet staff and managers of hotel.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear timothyn678, Thanks for sharing your experience while at our hotel. Delighted to see that you enjoyed the hotel, restaurant, managers reception and particularly our team. We appreciate your feedback and hope you'll be back. Bob Dove General Manager

"Home Away from Home!"

5
16/10/2017

Best Western Premier Bridgewood Resort is a must stay! Amazing staff, clean facility, great dining options, managers reception to help unwind and driver to help get you to where you need to be without hassle of car rental. Business or fun...GREAT place to stay!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Heather H, Thank you very much for your thoughts about our hotel and team. We appreciate your loyalty and look forward to your next visit. Bob Dove General Manager

"Great, if solve water pressure issues"

4
14/10/2017

This is a great motel, with very nice amenities. Our room had a fireplace and whirlpool tub, with microwave and refrig. The bathroom had double shower heads. And sits right on a golf course. So really really great; almost! Noise from the golf course maintenance started early Sunday morning. Bothersome. But much much worse was the low water pressure. Forget that there were two showerheads. Trying to get one to have enough pressure was a problem Saturday, but Sunday morning nothing at all. Apparently the hotel knew there was a problem, but nothing said to us. And no offer of extension for checkout, although getting a shower (much less a whirlpool bath) was out of the question most of the morning. Terrible experience with that! But the room really was very nice, especially for the price. Will go back when the chance offers, and hope that they have the water pressure fixed.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear madcg, Thank you for your feedback regarding your stay at Bridgewood. I apologize for the water pressure issue and want to assure you it was an isolated incident that was corrected by our engineering team. I appreciate your thoughts on your entire experience and hope you will return. Bob Dove General Manager

"Convenience turned into luxury"

5
10/10/2017

Stayed at the hotel for convenience while attending a conference, but had an unexpectedly luxurious room. A TV/ living area completely separate from the bedroom, as well as a separate large kitchen area with sink, microwave, and refrigerator made things nice to unwind with a late dinner in the room. The bed was extremely comfortable, with different firmness among the many pillows to choose from.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Candice T, We truly appreciate the kind words regarding your visit to Bridgewood. Thank you for sharing your experience with us. Bob Dove General Manager

"Great Property!"

5
06/10/2017

Exceptional Service, room amenities and hotel facilities. Included shuttle service made getting to and from the hotel exceptionally easy and convenient. The property is fantastic, well maintained and very friendly staff. I would recommend this property to anyone travelling either on business or with a family. I stayed in a King Suite with a kitchenette, made my stay really convenient and comfortable.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Matt D, Thank you for sharing your experience while at our hotel. We especially appreciate your kind words regarding our team members. Thank you and we look forward to your return. Bob Dove General Manager

"Conference Center"

5
03/10/2017

I would highly recommend Bridgewood Resort for business, pleasure or conference. I attended a conference there and found it very comfortable and convenient. I also attended the Packer Game and think you might consider staying at Bridgewood. It is just a short ride to the game.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear naancywT2326LR, Thank you for your review of our property. We appreciate the kind words regarding the many possible reasons for staying at Bridgewood. Hope you'll return soon. Bob Dove General Manager

"Best Western in Neenah, WI"

4
30/09/2017

Friendly & helpful staff....clean & comfortable accommodations. We were at a Packer game in Green Bay and didn't arrive at the hotel until 1:30 am. We were pleasantly surprised and the size and comfort of the room. Hotel staff at both check-in and check-out were very pleasant.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear kathleen345, Thank you for commenting on your recent stay. I'm thrilled you had a great experience and hope you'll return soon. Bob Dove General Manager

"Great Place"

4
27/09/2017

The room was excellent. The setting was great. Only complaint was that the Fitness Center was too hot to use. We were there for a family wedding and they did an excellent job with that! Great place for a family with young children(toddlers).

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Darlene M, Thank you for reviewing your recent stay at Bridgewood. We appreciate your feedback and are monitoring the temperature in the fitness center more frequently. Bob Dove General Manager

"Top Notch"

5
25/09/2017

This hotel is Fantastic. We planned our visit after a close friend in our home town recommended it. She was right on! The facilities are clean, nice and comfortable. The staff greets you often by name as you enter and almost always acknowledges you as you walk down the halls. I've never stayed in a hotel this welcoming in all of my travels. They even provided a wheelchair for my aging Mother during our stay.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear 430sybilb, We're delighted that a friend of yours recommended our hotel and even more pleased that everything met your expectations. Hope you'll be able to visit us again soon. Bob Dove General Manager

"The Best at Best Western"

5
25/09/2017

Great hotel with outstanding accommodations. Staff was warm and very receptive. I will return and continue to use this Hotel. The golf course is fun and well kept. The amenities are plentiful, Check in and check out was easy. I will continue to make this my must stop

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear johnfredrickc, Thanks for your loyalty and support of our hotel. We truly appreciate your comments. Bob Dove General Manager

"wedding stay"

5
24/09/2017

we stayed here for 2 nights and the staff was very pleasant. The pool was great to go and relax in. We had a family suite and it was very spacious and the bedrooms were great. We defiantly would stay here again.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear lindawI3417SR, Thank you for sharing your experience while at our property. We're pleased that you enjoyed the staff, pool and room and hope you'll return. Bob Dove General Manager

"Great hotel"

5
17/09/2017

I love to stay here when I travel to Wisconsin on business. Very clean, comfortable, great prices, good restaurant. Walking trails, fitness room, little fridge, microwave, coffee maker, etc. Everything you need for a comfortable stay.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear beaglemom178, Thank you for sharing your experience at our hotel with us. We truly appreciate your loyalty. Bob Dove General Manager

"Relaxing"

5
08/09/2017

This has always been a "home away from home" for us. Everyone is helpful and sincerely pleasant. Just a wonderful relaxing atmosphere. The beds, linens, cleanliness just adds to that feeling. If you are in the Fox Cities don't stay anywhere else.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear joelw298, Thank you for your wonderful comments regarding our hotel and team. We really appreciate you recommending us to everyone. Bob Dove General Manager

"Dohr/Pasch Wedding"

5
05/09/2017

You could not have asked for a better experience. From the time we booked the wedding, checked in until we checked out EVERYTHING was perfect. The staff was extremely friendly and helpful. Going out of their way to make sure that we had a stressless and fun wedding. You could not have asked for better food and service and experience!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear lisadW2198AB, Thanks for commenting on your experience at Bridgewood for such an important occasion. We're pleased that your expectations were met and appreciate your kind words. Bob Dove General Manager

"Family Wedding"

5
05/09/2017

Excellent hotel. Friendly staff. Big rooms and very comfortable beds. Highly recommended. Perfect location for our needs. Felt safe like coming home. No breakfast but they provide 10% discount to adjacent restaurant.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear 971jacquelinea, Thank you for your comments and description of our hotel and staff. We are delighted that you've had such positive experiences and look forward to your next visit. Bob Dove General Manager

"Weekend group stay"

5
05/09/2017

A weekend stay with a group of about 40. Service was great! Food and facility was also very good. The location is a bit out of the way but once there did not need to leave. Located so part of our group could visit the Experimental Aircraft Museum and others went to the Packer Museum.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear marksC3116YV, Glad your weekend with the class reunion was a success. We appreciate the kind words and thank you for sharing your experience with us. Bob Dove General Manager

"Excellent Choice"

5
05/09/2017

The Bridgewood Resort was very welcoming. The staff was friendly and helpful, they offered nightly specials and a nice manager's reception two evenings a week. Restaurant/Loounge prices were reasonable and the food was great with nice outdoor patio and firepits off the golf course. Pool area was nice mix of indoor and outdoor and a few extra amenities for young kids. I would recommend this hotel for anyone staying in the area.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear kristinet991, We are grateful to see that you enjoyed all the amenities at our hotel, including the managers' reception and the Ground Round Grill & Bar. Thank you for taking a moment to provide your feedback. Bob Dove General Manager

"Nice place for kids!"

4
05/09/2017

This is one of the best hotels in the Fox Valley. The bar in the Ground Round is expensive, but I guess I'm too parsimonious. The golf course and fun things next to the hotel are fun! The pool area is great for kids. Staff is excellent. A few monor quibbles, but nothing is perfect.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear U162TDjohnr, Thank you for commenting on your recent experience at our hotel, restaurant and golf course. We're pleased that you rate us so high in the Fox Valley and we appreciate it very much. Bob Dove General Manager

"Great Wedding Venue"

5
31/08/2017

We were guests of a wedding held here in August 2017. The food was good and the venue was beautiful. Our guest room was really nice and clean. Also, we were lucky to get a "pet" friendly room. This made it more convenient to attend the wedding without worrying about our dog. The staff was very friendly.

"Great place!!"

4
22/08/2017

A great place to stay at!! Just remember to bring extra money for downpayment..... definitely worth the money you pay for. Will most likely go back from now on to this place if close by. Will be honest when we went to ground round there there the service was VERY poor!! Hostess nowhere to be found for 5 mins and another 5 mins no server so we left. Other then that the hotel itself was great!!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Ktiff87, Thank you for commenting on your recent stay at our hotel. I'm pleased that all was satisfactory with the hotel but apologize for the issues you experienced in our restaurant. I plan on sharing those concerns with our management team so that we can improve in that area. Thanks again. Bob Dove General Manager

"Awesome and beautiful hotel!!!"

5
21/08/2017

The entire staff was very courteous and was attentive to all our needs. Thanks to all the staff for making my sons wedding such an awesome event. You all made it an event i will cherish and remember fondly for the rest of my life.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Michael L, We are delighted that your expectations were met for your son's wedding. Thank you for letting us know and we can't wait to share your comments with our team. Bob Dove General Manager

"Stay at Bridgewood if you visit Fox Valley"

5
21/08/2017

Great place for one night or an extended stay. Highly recommend the Sunday brunch. Clean rooms, comfy beds, and great staff. The suites are huge and privacy is great, couldn't hear anyone else in the hotel and there was a huge wedding party staying there at the same time we did. Overall would stay there again.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear joshuacI5064DS, Thanks for sharing your experience at Bridgewood. We're appreciative of your comments and glad you enjoyed our Sunday brunch. Bob Dove General Manager

"one week stay"

4
21/08/2017

Stayed for 4 nights for a business trip. Hotel staff was great, and location are far enough from noise and on very nice golf grounds. The Ground Round restaurant is always lively, and downtown Appleton is a short ride away.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear D5033BLpaulb, Thank you for reviewing your week stay at our hotel. We're pleased that your experience was a positive one and hope you'll return. Bob Dove General Manager

"Great Place to Stay"

5
20/08/2017

Comfortable, clean and friendly. Would recommend this establishment for business travel purposes. Great staff, clean and safe. Very quite and was able to sleep the first night. Friendly atmosphere. Will visit again.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear maryfE2845BC, Thank you for your wonderful comments regarding your stay at Bridgewood. We appreciate you taking the time to share your experience. Bob Dove General Manager

"WOWed at Bridgewood Resort Hotel in Neenah"

5
17/08/2017

This is a home-away-from-home for me. The hotel is so nice and the staff is even better. Great rooms, food and service. I really like the unique character of the hotel. Not one of those "cookie cutter" hotels you get from some of the brands out there. I am a Minnesota Vikings fan and they made me feel very welcomed while the Packers game was on in the Ground Round. By the way...the Sizzling Steak Tips and my new favorite meal.

"First class all the way"

5
16/08/2017

The room was very clean,very quiet, The Staff bent over backwards to help with anything. Mark and Deniece were extra helpful with a great big smile. If you play golf this is the place to stay in Neehah Mi.

"Our whole family LOVED it here"

5
15/08/2017

Rooms were extremely clean, bathrooms were very very clean and the beds were comfortable. This was as close to home that we could get. Pool water was very warm and the outdoor hot tub was a bonus. We were able to stay at the hotel for the whole day and we were not bored between the little arcade, the restaurant/bar, the mini golf on site, and the pool we had so much to do!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear U2184CQangelat, We are pleased that your family had a great experience at our hotel. Thank you for sharing your feedback with us and feel free to visit us again as you have the opportunity. Bob Dove General Manager

"Great Stay!!"

5
14/08/2017

I stayed at this hotel for a business trip I had to Neenah and it was great, everything was very clean, modern, the staff were very polite and helpful. I would definitely stay here again if I have to go back.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear X3698LGsandram, Thank you for your positive comments regarding your stay for business purposes. We're glad that it was a good experience and hope you'll return. Bob Dove General Manager

"Excellent Hotel and Wedding Venue"

5
14/08/2017

My niece and her husband had their wedding reception at Bridgewood. The staff was wonderful and the food delicious. Many of us stayed at the hotel and couldn't have been more pleased with accommodations. Loved that the guest room doors closed quietly. Thumbs up!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Q5706LQlynnb, Thank you for your review of our facility. We're delighted that you enjoyed the reception, food and staff and appreciate the "thumbs up". Bob Dove General Manager

"Best Western Neenah Bridgewood"

5
09/08/2017

I am often taken to Neenah on business. Without exception, the Bridgewood Resort is my hotel of choice. Everything about the property is first rate. From the friendly, helpful greeting at arrival, to the comfortable room, to the correct and simple checkout; this is the best.

"Best hotel in Neenah and Appleton"

5
08/08/2017

I found it to be the best in vicinity. The restaurant and bar are equally good and it has all the amenities you might need for a business trip of family stay. Most of the rooms face the golf course and that adds to the value as well.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear 568vimalv, Thank you for reviewing our property and letting us know you feel we're the "best in the vicinity". We don't take praise of this nature lightly and strive each day to earn your loyalty. Hope to see you back soon. Bob Dove General Manager

"Great place for kids"

5
08/08/2017

My three kids loved this placed. We only live about 45 minutes away but this will be a place we come to "get away" often because by of the pool and restaurant. The pool has a nice little slide (perfect for my 4 and 6 year old) and a separate kiddie pool with small slide and other water features. For the adults a large swimming pool and hot tub (inside and outside). Great time!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear B6553QXdanc, Thanks for letting us know about your neat family getaway. We're pleased that you had a good time and plan on returning. Bob Dove General Manager

"Top Notch value"

5
05/08/2017

I stayed at this hotel for 12 days during the month of July for the 3rd consecutive year, and I was not disappointed. The hotel is clean, and the staff is friendly and helpful. There are limited laundry facilities; however, there is a Laundromat located less than 1 mile North of this property off the service road. It's a great place for families with kids too.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear 6chuckh, Thanks for commenting on your recent stay at our hotel. We always look forward to your group returning each summer and appreciate your loyalty and patronage. Hope to see you next July. Bob Dove General Manager

"Excellent staff"

5
02/08/2017

An amazing place to stay. Clean and caring.Pool's great. Staff is second to none. The Golf course attached is a bit pricey for the course but it being so close was a big + Nothing went wrong during my 10 day stay.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear N791YJgregw, Thank you for commenting on your recent stay at Bridgewood. We always look forward to hosting your group in July and seeing so many familiar faces. Really appreciate your positive comments regarding our team and hope to see you next year. Bob Dove General Manager

"Clean, quality rooms, Great Service"

4
29/07/2017

Extremely friendly, and helpful staff! The room was not the most stylish that I have seen, but it was pretty modern, and in general, NOT in need of renovation. The room also very clean and comfortable.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear paulfY9129JX, Thank you for commenting on your recent stay at Bridgewood. We very much appreciate your thoughts regarding our team members and clean & comfortable rooms. Hopefully, you'll be able to return soon. Bob Dove General Manager

"Wedding Venue of the Year"

5
27/07/2017

So we just had our wedding 7-22-17 Myranda was a very good Wedding coordinator. The hotel was very great with early check in so I could get married on time. The food was delicious for the wedding buffet I had as well as the Sunday Brunch. My niece was all excited about the Cheesecake bar. LOL. It was fairly priced. The room we had was great and big. Love the Whirlpool. Didn't have time to use the pool or hot tub, But Will plan on it for the anniversary. The shower could of had more water pressure. I would recommend this place to anyone whether it be staying for an event or even having a wedding here.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Colleen W, Thank you for sharing your experience regarding your recent wedding. We are delighted that everything from the room, food and service was outstanding for you, and we're pleased that you recognized the talents of Myranda, our wedding & event coordinator. Thanks again! Bob Dove General Manager

"Great Stay at the BW, Neenah for Business"

5
25/07/2017

I would qualify this Hotel as Excellent, it has a lot of amenities and the service from the Hotel staff is great... Highly recommended. It is very well located and has its own restaurant and Lounge/Bar which makes it easier by having everything in one place. The different Pool areas are great to take sometime to rest and it offers as well a fitness center.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear carlosmX6885VE, Thanks so much for the outstanding review and kind words about our facility, service and team members. We really appreciate it. Bob Dove General Manager

"Nice place to stay"

5
24/07/2017

Bar restaurant connected great- nothing close by to walk you will need to need to drive. Great pool good suit rooms. I'm not sure why you have to have 200 character Bla, Bla, bla. dumb trip advisor make you have 200 before you can submit - crazy

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear 927russelly, Thanks for your review. We appreciate the positive comments. Bob Dove General Manager

"Spacious, clean, quiet, convenient"

4
21/07/2017

Stayed there recently for a two day business trip. Good value for the money (I did have a special corporate rate). My room was spacious, quiet and clean. My room looked out on the small golf course - I did hear from somebody on the other side of the building that there was some roadway noise that bothered them. Restaurant on premises was fine, plenty of parking, friendly staff.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear susanJ3384YK, Thank you for sharing your experience at our facility. We appreciate the positive comments regarding our hotel, restaurant and team. Hope you'll return when in the area. Bob Dove General Manager

"Excellent hotel! Beautiful high class accomodations!"

5
17/07/2017

Extremely clean and comfortable! We had our dog with us....thoughtful staff offered bowls, treats, etc! Outside entrance near our room had a station with pet clean up bags! Nice touch! Nicest room we have stayed in...great value!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear kathymF8618VD, Thank you for sharing your experience at Bridgewood with us. We're pleased that our pet friendly environment was enjoyed by everyone and hope you'll return. Bob Dove General Manager

"Good experience"

4
15/07/2017

For a family of 6, the room worked perfectly. I wish we could have used more of the amenities on site we were just passing through. Other than not having a complimentary breakfast, this was a perfect stay.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear chrishU6711BU, Thank you for commenting on your recent stay at Bridgewood. Hopefully you'll be able to visit us again and take advantage of all of our amenities. Bob Dove General Manager

"Wonderful stay as usual"

5
10/07/2017

We have stayed here every summer for 3 nights since they opened, and have never been disappointed. Staff is always friendly and accommodating, and our room is always clean. Comfy beds and great food in the restaurant. Will be back next summer!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear jasonjo2017, Thanks for your compliments regarding your recent stay as well as your loyalty over many years. We look forward to seeing you on your next visit. Bob Dove General Manager

"Whirlpool"

1
10/07/2017

Was the worst stay in a best western. Had a whirlpool sweet and the whirlpool wouldn't hold water because the drain was broken. There was a dog in the room next to us that wouldn't stop barking all night. The room smelled like watered down carpet.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear B1327GHjo, Thank you for your comments regarding your experience at Bridgewood. I sincerely apologize for the issues you raised and have asked our front desk manager to issue you a Travel Card to use on future stays at any Best Western. Bob Dove General Manager

"Hospitality At It's Best"

5
10/07/2017

We have now stayed three times and each time is a wonderful experience. From reservations to convenience to clean, hospitable and inviting features, this medium priced property wins for value, courtesy and comfort. This is a perfect longer stay property for business and business with family in tow! Fun pool and game room, outdoor hot tub big enough for a few guests to enjoy at the same time- and plenty of clean towels is a plus after work. Convenient and functioning work station, restaurant onsite and both golf and mini golf. We like the folks that keep this place humming...& we will be back again!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Jennifer H, Thank you for your wonderful review of our property. We sincerely appreciate your compliments and loyalty. Bob Dove General Manager

"Rough Night"

1
09/07/2017

After reading previous reviews, I was pretty excited to stay at this hotel for my overnight business trip. Upon arriving I noticed the hotel was on a golf course and was even more looking forward to my stay. I checked in to my room and made my way in. The first thing I noticed when I opened the door was that the room smelled of mildew which seemed to be coming from the bathroom. I opened up the blinds to see my view and out came to flies that had been sitting on the windowsill. Being tired from traveling that day, I went to sleep on one of the two queen beds. Fair to say I did not sleep well that night as the mattresses were very uncomfortable. Loud noises from the hallway were prevalent and tough to ignore. To top it all off, that night I noticed two fairly large bug bites on my stomach. This hotel did not match what other reviewers said and I will not be staying at Best Westerns anymore.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Travel2017-1 I appreciate you taking time to comment on your experience at Bridgewood and want to apologize for the issues you encountered. I have shared these with our housekeeping team so that everyone is aware of them. Thanks you for your feedback and please know that we are all disappointed that we failed to meet your expectations. Bob Dove General Manager

"Wedding Stay"

5
29/06/2017

Hotel is quite new, very clean. Employees had fine customer service skills, always ready with a smile to help a guest with the most trivial of requests. I highly recommend this hotel to anyone who is contemplating a stay in the Neenah area.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear brianbJ3560DM, Thank you for expressing your satisfaction with your recent experience at Bridgewood. We appreciate your comments and look forward to your return. Bob Dove General Manager

"Excellent stay"

5
26/06/2017

The trip was excellent. The room was to my standards. It was very clean. The po of was more than I expected. Did not realize they had a slide and splash pad for children. Staff were very friendly as well as the guest that I passed in the hallway.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear KMACK26, Thanks for commenting on your recent stay at our hotel. Glad everything met or exceeded your expectations and hope you'll return. Bob Dove General Manager

"Awesome Hotel"

5
24/06/2017

I stayed there since I was in Neenah for training. The room was clean, quiet and had a nice jetted tub! I had the suite overlooking the beautiful golf course. I would definitely stay there again if I had the chance.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Suzanne G, Thank you for sharing your experience at our hotel while training there. We're delighted you had your expectations met by our team and facility. Bob Dove General Manager

"Great property, quiet location"

4
22/06/2017

I had not stayed in a Best Western hotel for some time and this was a pleasant surprise in terms of quality and cleanliness. I wish we had a room with a king bed, but none were available, so had two queen beds. The beds were good, not great - but the room was quiet, so no problems sleeping. Staff was friendly. There is a Ground Round restaurant attached to the hotel which served breakfast - hotel provided a discount to eat there.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear nancykI1096GY, Thank you for your comments regarding your stay at Bridgewood. As one of 32 Premier Best Westerns in North America, we do our best to provide a good experience to our guests and we're pleased that you enjoyed your time with us. Bob Dove General Manager

"Very Nice Location"

5
19/06/2017

100% Satisfied, this is one the nicest hotels we have stayed in. The room was excellent and very clean. All granite, comfy beds and Starbucks Coffee and The location was a bit hidden but we found it with no problems. Thank you to a caring staff that truly cares about their hotel and their guests. Don and Susan

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear DwP003, Thanks for letting us know that your expectations were met during your stay at our hotel. We hope you'll be able to return soon. Bob Dove General Manager

"Delightful Family Reunion"

5
19/06/2017

This place is perfect for family reunions!!! Nine years in a row my family has gathered here every summer. The little ones love the pool and mini golf, the adults love the golf course but EVERYONE loves the services provided and how "new" the hotel feels. If you want to have a memorable family gathering this is the hotel to stay in the Fox Valley area. The entire hotel and conference center staff are like a part of the extended family based on how genuinely caring they are to all visitors!!! I love this hotel. My family always say this is the "best" Best Western they have ever seen!!!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Mark N, Thank you for sharing your experience regarding your annual family reunion at Bridgewood. We appreciate your loyalty and look forward to seeing the group each year. Bob Dove General Manager

"Great family hotel!"

5
15/06/2017

We stayed for one night for a family wedding with our 3 children. The food was great and the kids had a great time in the pool area with a zero depth area for little and a slide for our older son. Our kids are all under 4. We had a wonderful time and would definitely recommend!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear ashleylN8463YF, Thank you for sharing your experience while at Bridgewood. We're happy that the food was great at the wedding reception and that everyone enjoyed themselves in the aquatic fun center. Thanks for the recommendation. Bob Dove General Manager

"Wedding Stay"

4
12/06/2017

We stayed for a wedding in June. The rooms were perfect and very nice. The ballroom was a good size, and had outdoor space (overlooking golf course) which was a plus. The food was ok. We would stay again.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear midwest127, Thank you for commenting on your recent stay at Bridgewood for a wedding reception. We're glad that you enjoyed yourselves and hope you'll return. Bob Dove General Manager

"Awesome facility"

5
12/06/2017

Great place to stay with awesome hospitality! Rooms are first class with a home feeling by having bedroom and living room separate! Highly recommend this facility!!!!! A restaurant is tied to facility with great food and prices!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear snicodemus60, We are delighted you had a superior experience while staying at our hotel. Thanks for the recommendation - we really appreciate it! Bob Dove General Manager

"Wedding Weekend "

4
11/06/2017

We stayed for a weekend while attending a friends wedding. Nice hotel, clean rooms, comfortable beds. Indoor pool with water slide for kids and indoor/outdoor hot tub. Gym was well equipped with machines and weights. Convenient to the ballrooms and event space...only a short walk from the hotel room. Also "attached" to Ground Rounds restaurant which offers delivery to your room, cheap happy hour and decent food. My husband played the golf course and said it was ok. 9 hole course only.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Courtney M, Thank you for sharing your experience by review our hotel, conference center, restaurant and golf course. We appreciate you taking the time and letting us know how we did. Bob Dove General Manager

"First stay at BW "Premier""

5
10/06/2017

Very nice hotel with top notch amenities. I stayed for 4 nights. Housekeeping was nothing short of perfect each day. The staff was friendly and helpful. The pool area was clean and spacious. The restaurant food was very good and reasonable. I would stay again if back in the area.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear 536davidcb, We're pleased that your introduction to a Best Western Premier property was favorable. Thank you for sharing your experience and we hope you'll return soon. Bob Dove General Manager

"Family Wedding"

5
05/06/2017

This hotel and resort is first class. As wedding guests, we enjoyed the dinner at the resort and our rooms were first class. Service was excellent. I would highly recommend staying at Bridgewood Resort Hotel in Neenah.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear rice1Kewaunee, Thank you for recommending our hotel for both guest rooms and the wedding venue in our conference center. We're pleased that you enjoyed your experience and really appreciate the kind words. Bob Dove General Manager

"Very Satisfied"

5
30/05/2017

This is a hidden gem in the Appleton-Menasha area! Golf, mini-golf, attached restaurant, indoor pool, all in a beautiful result setting. Staying the weekend? Sunday brunch is a must-do! You'll love its accessibility to all major highways, too!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear angenetten, Thank you for mentioning several of the aspects of our resort that we feel are most appealing to our guests. We hope you'll return soon. Bob Dove General Manager

"Zintman Fischer wedding"

5
28/05/2017

Perfect in every aspect! Wedding venue was beautiful with ceremony on the patio. Hallway decor was cozy and inviting. Myranda, the wedding planner did a superb job. Hotel rooms were huge and very accommodating.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Cindy V, Thank you for commenting on your experience at Bridgewood. We appreciate your kind words regarding our facility and especially Myranda who we are proud to have on our team. Bob Dove General Manager

"Surprised in a great way"

4
26/05/2017

This location surprised me on how nice a Best Western could be. I have always thought of them as a low end economical hotel. This hotel was very nice and comfortable. I was a very nice place to stay. The attached restaurant was fair. The location to down town was nice.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear shane264, Thank you for your comments regarding our facilities. We hope you'll return soon. Bob Dove General Manager

"Recommended Hotel"

4
25/05/2017

This has been my 2nd time staying at this hotel, with a 3rd one in the near future. The hotel staff was very accommodating. I was picked up at the airport by the shuttle bus. Very nice because I got in pretty late. The rooms are clean. Beds are comfortable. Good water pressure in the shower. What else could I want while I'm away on business? Good place to feel comfortable.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear KatherinedK66411W, Thank you for your review of our hotel. We truly appreciate the kind words and look forward to your return visit. Bob Dove General Manager

"Great Find"

5
18/05/2017

Very nice hotel with caring, friendly staff. Have stayed here multiple times and never a single issue. Rooms are clean and comfortable; an excellent value. Great option for business travelers, couples, families, etc.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear michaelg02684IC, Thank you for your positive comments regarding our hotel and staff. We truly appreciate your loyalty and look forward to your next visit. Bob Dove General Manager

"Clean, modern, well maintained with minor annoyances"

3
16/05/2017

Good clean, modern, and we'll maintained. It has a large conference center too with not enough parking for both hotel and conference attendees. Had to park on the grass one night. Also, floors are wood underneath the carpet and can hear heavy walkers in room above. Recommend getting a top floor room to avoid the annoyance.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Environmental/Advisor, Thank you for your review of our property. Periodically, when the hotel, conference center, restaurant and golf course are extremely busy, we are challenged for parking for everyone. I apologize for any inconvenience and appreciate your feedback. Bob Dove General Manager

"Not happy with the receptionist that cheke us in"

3
13/05/2017

Receptionist name Max and older lady name starts with letter D were unkind, unfriendly and a little bit rude....Three of us nurses stayed in this hotel for 5 nights. We have simple request but they have no willingness to help us. Not a very good experience we had during checked in.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Trijie T Thank you for commenting on your recent stay at our hotel. Our front desk manager responded to your internal review through Best Western and I would like to reiterate her apology for the lack of guest service you received at check in. We pride ourselves on providing a great experience for our guests, and I am sorry we did not follow through with that service for you. On behalf of our team, I apologize and plan on citing this situation to help us do better in the future. Please feel free to contact me at the hotel if I may be of any additional assistance. Thank you. Bob Dove General Manager

"Na"

5
07/05/2017

Everything was OK. Room was spacious and we'll appointed. Restaur9was efficient and the food was excellent. All staff were courteous, helpful, and we'll acquainted with their property and amenities. Thank you for a great stay.

"Nice hotel"

5
07/05/2017

Nice hotel, clean. Well managed. No problems checking in or out. Great entertainment at the conference center next door and good food at the bar/restaurant. I Would definitely reccomend this facility for a comfortable stay whenever you're around Neenah WI.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Thomas S, We're pleased that your experience at our hotel, restaurant and conference center met your expectations and particularly happy that you enjoyed the comedy show during your stay. Thank you. Bob Dove General Manager

"The best Hotel"

5
06/05/2017

Professional staff dedicated to customer service passionate about their service. Clean neat great amenities and nice to have the convenience of a pool golf course restaurant and mini golf course right at your fingertips!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Thanks for the glowing review, Ron. Look forward to your next visit. Bob Dove General Manager

"Na"

5
05/05/2017

Great visit, great stay, great staff, nice fitness center and pool, good food at restaurant, good food at banquet, conference room was good, hospitality room was great, friendly and helpful staff, overall a great stay.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear jameskI1691PQ, Thanks for commenting on your experience at Bridgewood. We're pleased that you enjoyed so many aspects of the facility and especially our team members. Hope you'll return soon. Bob Dove General Manager

"Son's wedding"

5
05/05/2017

We stayed at this hotel after my son and daughter-in-law's wedding night. It was a great wedding and great hotel. They booked this hotel for their reception and they were great from the beginning to the end.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear shario572, Thank you for letting us know how much you enjoyed our hotel recently. More importantly, we're thrilled that your son's wedding reception met your expectations. Thanks! Bob Dove General Manager

"A very pleasant surprise!"

5
03/05/2017

The weather was unseasonably crummy and I worked hard while I was in town. The Best Western Premier was a welcome relief! It is attractive, comfortable, clean and quiet - even though there were plenty of other guests. The attached restaurant and bar were good and comfortable. Sports bar and BBQ aren't my favorites but the food was good quality (I had a bison burger.) There are other bars and restaurants of many types that are an easy drive. Trails are nearby and a golf course is onsite. I thought it was not only a great deal; it was a nice place to stay

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Mary Alice D, Thank you for taking a moment of your time to review your stay at Bridgewood. We're gratified to know that our hotel and restaurant provided you with a comfortable, high quality respite from the less than pleasant weather and we appreciate your kind words. Bob Dove General Manager

"Beautiful Place"

5
02/05/2017

We recently stayed here for a wedding. Place was beautiful. Staff was friendly and professional. Rooms were clean and decor was pleasant. Room rates were good also. You will not be disappointed if you stay here. We will definitely be back.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear CourtClerk We're delighted you enjoyed your experience at Bridgewood while attending a wedding and are glad you would return. Thank you! Bob Dove General Manager

"Pleasant Hotel!"

5
02/05/2017

This hotel exceeded my expectations with a comfortable atmosphere and had a nice walkway of the Neenah's history and accomplishments that connected the hotel to the lobby. It was a very well kept hotel and had great scenery all around. The rooms were very nice with all the extras. Very good hotel!

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Mark A, Thank you for commenting on your recent stay at Bridgewood. We really appreciate the positive feedback and hope you'll return soon. Bob Dove General Manager

"Family getaway"

1
29/04/2017

Always a pleasant clean quiet visit to this Best Western. Attached Ground Round good quality food with large menu which is helpful when traveling with kids and teens...even have pizza! Teens at pools but unruly but that was parents and not hotels fault....

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear DEDH, Thank you for sharing your thoughts regarding your stay at our hotel. We appreciate the compliments about both the hotel and restaurant and want to apologize for the unruly teens in the pool area. Though we monitor it as often as possible, unfortunately there are times when activities take place that can be out of our control. Thanks for your understanding and we hope you'll join us again. Bob Dove General Manager

"Great place with great value"

5
24/04/2017

Great place for a family. They just need to replace basketballs with a softer kids type ball. Water slide was a blast for kids and outdoor hot tub was great for the adults. Pool area was nice and warm. We didn't care for the Ground Round restaraunt. We would definitely stay here again.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Llickinator K, Thank you for commenting on your recent experience at Bridgewood. Glad your overall stay was a positive one and pleased that you would return. Bob Dove General Manager

"Very comfortable stay!"

4
22/04/2017

We were there for a night. This is a fairly new hotel and well furnished. Bathroom was very clean and has spacious rooms. Service was excellent. Very quiet.They give a $10 free coupon for breakfast in adjacent restaurant. Ask for it. Very convenient location. They have conference rooms attached to this motel. They charge $2.00 for water bottle in room. If you choose upper floors, note that elevators are too slow. Take the stairs. Overall, excellent place for a business stay.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear moksha51, Thank you for reviewing your stay at Bridgewood. We're pleased that you had a positive experience and appreciate you sharing it with us. Bob Dove General Manager

"Very Good for Business Stay"

5
11/04/2017

Excellent food at the attached Ground Round. Very friendly staff service. Good and stable complimentary Internet. Very clean and comfortable room. There are many facilities here such as conference room, business center where you can surf the Internet and print your document, a 24 hour sundry shop to buy any stuff that you might have forgotten to pack with you, laundry machines, ice machines, fitness center and an indoor swimming pool.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear ericlS8624XG, Great to hear that your experience at Bridgewood was a positive one. Thanks very much for sharing your feedback with us. Bob Dove General Manager

"Family wedding"

5
09/04/2017

What a lovely venue. The room was comfortable, clean and convenient. This is a beautiful setting and a wonderful site for a gorgeous wedding reception. I'd highly recommend this venue. Restaurant attached.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear snowshoer811 Thanks for letting us know that everything associated with the wedding reception you attended at Bridgewood was of high standards. We appreciate the compliments. Bob Dove General Manager

"Great place for kids!"

5
07/04/2017

We had a wonderful experience at the Bridgeport Resort Hotel. The waterpark was the perfect size for our kids (8,11,14) - we were able to watch them from the balcony while they went down the slide and also played in the pools.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear pamelaj692, Thanks for commenting on your recent stay at Bridgewood. We're pleased that the waterpark was a big hit with the kids. Bob Dove General Manager

"Classy"

4
03/04/2017

I was fortunate to receive and upgrade and had a suite with a fireplace and Jacuzzi overlooking the golf course. The room was clean and cozy with a classy feel to it. Very relaxing after a long day of meetings. The restaurant is very good and the lounge is always an active place. I really enjoyed my stay.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear brianbQ3698AQ, Thanks for letting us know you had a superior experience at Bridgewood. Glad you could join us and we look forward to your return. Bob Dove General Manager

"Beautiful Property"

5
30/03/2017

This is probable the nicest BW property I have stayed at. Rooms are very spacious and updated amenities. Would highly recommend. I was upgraded to a king suite with whirlpool and fireplace. Double showers and spacious room. Very well done.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear theodorem51, Thanks for reviewing your recent stay at Bridgewood. I'm pleased that everything met your expectations and enjoyed the compliment about the "nicest BW property" that you've stayed at. Hope you'll return soon. Bob Dove General Manager

"One of the Best Hotel Cultures I've Ever Experienced"

5
22/11/2016

In my opinion, one of the most important things for the success of a hotel is the people who work there. Creating a customer-first culture in those employees is not easy and must start at the top. This hotel has accomplished that. I could talk about the beautiful property and buildings, the creative and classy conference/meeting area, the excellent rooms with lots of space, very comfortable beds, rainfall shower heads and nice fluffy towels. I could talk about the wonderful pool area with kid-friendly surroundings (including an outdoor whirlpool open during cold weather), the well maintained and generously supplied workout room and the on-site restaurant/bar serving great food and drink (many on-tap beer selections) at reasonable prices with good service. I could talk about the on-site 9 hole golf course and the mini golf. But what really made the stay tremendous was the people. The "I want to make you feel welcome" culture at this hotel is very rare indeed. There were very few employees who didn't greet us in some way whenever they saw us. It seems as if everyone was looking for any opportunity to help us in any way they could. A few got that opportunity and did very well. We had a wedding booked in one of the banquet rooms. Myranda the catering person did just about everything she could to accommodate our requests. We wanted to save the leftover cake from the wedding for the gift opening the next day and the catering people wrapped it and kept it refrigerated over night. We needed some plates and forks during our gift opening and the catering guys helped us out. We needed a notepad and the front desk people provided one. During the rehearsal the night before the wedding I noticed that the men's room was in need of a good cleaning - not because it had been neglected but because some of our handicapped people had used it. I brought it to the attention of the front desk and it was cleaned up within a matter of minutes. It didn't seem to matter what we wanted. Someone wanted to help us out. And the following experience I think explains why. One day I noticed a gentleman in a sport suit on his hands and knees replacing a couch cushion in the lobby area. Later I asked who he was and was told it was the owner. So there appears to be a culture of "do whatever needs to be done to make this the best hotel ever" that starts at the top and goes all the way down. Congratulations! It is working.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Bob H, Thank you for taking the time to give an incredibly positive and thorough review on our hotel and restaurant. I'm thrilled that our Culture of Service was exhibited throughout your stay and hope you'll return when you're in the area. Bob Dove General Manager

"Great place to stay"

5
19/11/2016

Great hotel to stay at. Wonderful choice of rooms to pick from. Staff was always friendly and helpful. Restaurant was always good. I wish there were more Best Wester Premier hotels. Would love to come back during summer months.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Joan L, Thanks for sharing your experience at Bridgewood with us. We're pleased that our team members reflected positively on your stay and that the Ground Round team took good care of you. Hopefully, you'll be able to return in the summer. Bob Dove General Manager

"Neenah WI Stay"

5
18/11/2016

Hotel was very clean with good customer service at a reasonable rate. There is a nine hole golf course and mini golf on the property along with a restaurant and bar. There are no other amenities within walking distance.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear John W, Thank you for commenting on your stay at Bridgewood. We appreciate your feedback and hope you'll return again soon. Bob Dove General Manager

"Nice reasonable place to stay"

5
09/11/2016

Stayed for 2 days for a wedding in a 1 bar studio. Very Nice. Clean. They offer coffee and pastries much of the time in the lobby, we attended a managers buffet on thursday that provided 2 free drinks and goodies

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear soINIn Traveler, Thank you for sharing your experience at our hotel. Glad you were able to enjoy our Managers' Reception which we hold on Tuesdays and Thursdays. We hope you'll return. Bob Dove General Manager

"Clean but very uncomfortable "

2
02/11/2016

Rooms were spacious and clean but the beds were very uncomfortable. All 8 pillows were incredibly hard and lumpy. This was a sentiment shared by our entire group. Considering sleeping is the very reason people book rooms, it's odd that this is where the hotel decided to be cheap. We all agreed if we had brought our own pillows we'd been fine, but that's not very realistic for a business trip.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear John L, Thank you for your feedback regarding your recent stay at Bridgewood. I appreciate your comments regarding the pillows, but have to say that it's the first negative remarks we've received about them. At any rate, I wanted you to know that we have several alternate pillow choices available and you can ask for them through the front desk. I'm certain the options will create a more comfortable stay for you. Bob Dove General Manager

"Comfortable"

5
02/11/2016

Our room was large and furniture was comfortable. There were other little amenities that you do not get in every hotel. The staff was helpful and friendly. The pool was a good place to relax. The video machines were not functioning and lost our quarters. A Ground Round is attached to the hotel.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Allen B, Thank you for commenting on your recent stay at Bridgewood. I'm sorry about the video game and your loss off quarters - hopefully we refunded those to you. Our vendor replaced the game yesterday. Thanks again for your feedback. Bob Dove General Manager

"Great amenities at reasonable price"

5
25/10/2016

We got a large, clean room with a whirlpool, fireplace, and all the usual amenities for under $150. Fantastic! It was ready early, which was a real bonus for us, and the Ground Round attached is a nice extra.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Jane D, We're pleased that the whirlpool fireplace suite met your expectations and that you were able to enjoy our Ground Round Grill & Bar as well. Thank you for sharing your experience with us. Bob Dove General Manager

"Hig Review"

5
25/10/2016

Spent the evening in town for a company meeting. Came in from Idaho to a work sponsered event. The Hotel was excellent in all ways, very clean and the staff was friendly and professional. I enjoyed the ease of access to the restaurant and my wife and I enjoyed the swimming and sauna as well.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Thank you for commenting on your recent stay at our hotel. We appreciate the kind words and hope you'll be able to visit us again in the future. Bob Dove General Manager

"Home away from home!"

5
17/10/2016

Facility and staff were amazing! The rooms were clean, comfortable and staff was very friendly! I would recommend this facility hands down with out hesitation! If you're looking for a place that feels like home - this is it! This facility offers airport transportation, managers reception on Tuesday and Thursday (gourmet appetizers and beverages), work out facility, pool, hot tub, platform tennis, golf, putt putt, restaurant, bar and more!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Heather H, Wow! Thanks for sharing all your positive comments on our entire facility. We appreciate your feedback and look forward to your return. Bob Dove General Manager

"Nice surprise "

5
17/10/2016

I was very much surprised at how nice this hotel is. Very accommodating and very comfortable. Service was excellent by all staffers. I would stay here again without a second thought. I would recommend this hotel for an upper mid-level stay.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear BRCPres, Thank you for commenting on your recent stay at Bridgewood Resort Hotel. I am pleased that the facility and staff exceeded your expectations and hope to see you return. Bob Dove General Manager

"Family Friendly and Comfortable"

3
15/10/2016

I stayed here for a Packers Game and was surprised at the 25-30 minute ride to the stadium ballooning into a really long trip with post game traffic. The location was in a strange location on the access road by the interstate. So, although it was close to the main road, it was a little tricky to get to the drive in. The staff was warm and friendly. The accommodations were clean and utilitarian. There were supplies to replace forgotten toiletry items. There was a restaurant that served all the major meals with a full bar. The parking lot was ample and the lobby had a big TV. There was a gym and a pool (indoor). Overall the rooms were adequate and comfortable. There was a bit of a crush that did not allow my party adjoining rooms. But, we were placed close to one another. If there is not another place closer available, this hotel was reasonably priced, family friendly and of quality.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Sholas007, Thank you for your review of our hotel and restaurant. We understand how the traffic after a Packer game can be challenging, but with 81,000 fans leaving Lambeau field at the same time, vehicle congestion is going to be apparent. Glad you enjoyed the hotel. Bob Dove General Manager

"Comfortable stay"

5
08/10/2016

This is a clean, comfortable hotel with friendly helpful staff. It is attached to a Ground Round restaurant, making for a fun evening with good food and drink. I love the Northern Wisconsin woods in the Fall, and this hotel made my stay even better.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear 91_k12, Thanks for your comments regarding our hotel, restaurant and "friendly, helpful staff". We're pleased that your stay was a good experience and look forward to your return. Bob Dove General Manager

"Exceeded Expectations"

5
05/10/2016

I haven't stayed with a Best Western in a long time. Unless this is an exception, it's time for me to rethink Best Western for future travel. The property was very clean and welcoming. The staff were also pleasant and outgoing.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Robert S, Thank you for sharing your experience at Bridgewood. We appreciate the kind words and are glad that you are reevaluating Best Westerns. Hope to see you return! Bob Dove General Manager

"Surprised at how good this hotel is"

4
02/10/2016

I don't usually stay at Best Westerns, because the ones we'd stayed at were run down - not upgraded since I was born it seemed like :). This particular one is SO not like that. It's gorgeous! Nice lobby, full service restaurant, beautiful grounds and spacious rooms and bathrooms. Nice furniture too. I'd stay here again.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear debashrisengupta, Thanks you for commenting on your recent stay at Bridgewood. We're delighted you "rediscovered" Best Western and look forward to you returning when in the area. Bob Dove General Manager

"Modern Full Service Facility"

5
30/09/2016

We were there for my class reunion and stayed for 3 days. The hotel has a great atmosphere. Our spacious room was on the second floor overlooking the golf course. It was well decorated and comfortable. The bath and shower were wonderful---loved the rain forest shower head! WI FI reception was strong and it was nice to have the safe and refrigerator in the room too. We had a problem with the toilet and maintenance responded quickly. The restaurant was convenient, moderately priced serving tasty food. The service at the reunion was excellent and so was the buffet food. The staff was helpful, especially Mark at the front desk. I would return---great experience.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear skitr19, Thank you for sharing your positive comments regarding your three day stay at our facility while in the area for a class reunion. We appreciate hearing from you and hope you'll stay with us again should you be in the area. Bob Dove General Manager

"I love staying at the Bridgewood"

5
29/09/2016

The staff are so friendly and welcoming and can't do enough to help. I love the spa pool, location and Ground Round. Huge rooms with little kitchen area (coffee machine, fridge and sink). I will always choose to stay here when I am in Neenah. It is like a 2nd home for me.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Becky M, Thanks for commenting on how much you enjoy the staff and experience at Bridgewood Resort Hotel. We love the fact that our hotel feels like a "2nd home" to you and look forward to seeing you when you return. Bob Dove General Manager

"Convenient, spacious hotel"

5
25/09/2016

Stayed here for business over from UK. This is second time at hotel and enjoyed stay. Excellent breakfasts, bar area (especially outside) was lovely and had good atmosphere. Gym adequate. Stayed in lovely, large room - whirlpool bath in middle name of room was great. Good wifi connection in room. Only downside was poor lighting in room - could do with master switch to control lights - especially as room so big and long treck to bathroom in middle of night! Will definitely return when next in town!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Emma M, We appreciate the kind words regarding your second stay at our property while in the area on business. Hopefully, you'll be able to return again soon. Thank you. Bob Dove General Manager

"Superior"

5
24/09/2016

Not just any Best Western! The rooms are lovely and quiet and some have gorgeous views of a little lake. The lighting is perfect and the decorating is tasteful. This place takes "motel" to a new level. The restaurant is noisy but adequate.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear koolbill, Thank you for commenting on your recent stay. We're glad that you had an enjoyable time and were able to appreciate the views of the golf course too. Bob Dove General Manager

"Wonderful place!"

5
22/09/2016

Recently stayed at this gorgeous hotel. The staff is incredibly friendly and welcoming. Stayed in King whirlpool Sunroom, and it was perfect. Very clean hotel, compliments to the housekeeping department! They had everything you could need, golf, pool, restaurant. I hope to go back and visit again sometime.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Stephvoight, Nice to learn that you enjoyed your stay at our hotel. Thank you for commenting on how clean the guest room was as well as the friendliness of the staff. We echo your sentiments and hope you can return soon. Bob Dove General Manager

"My Stay"

5
20/09/2016

This Hotel has exceptional leadership...There has never been a disappointing stay in all my times at this Hotel...Thank You to all!! The service, location, cleanliness that this Hotel offers is the best. And to all guests that like to golf, this Hotel has a beautiful golf course also, where you can take out your frustration after a hard days work!!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear thomasmx7352GK, Thank you for sharing your experience of your recent stay at Bridgewood. We are delighted that everything met your expectations and truly appreciate your loyalty to our hotel. Bob Dove General Manager

"Slipping a bit!!!"

4
18/09/2016

Although maintaining it's excellent rating, this hotel is slipping a bit with a non-working remote in the room, poor lighting in the guest room and in particular the bathroom and no fan for ventilation in the bathroom.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear PaulPhyllisCooper, Thank you for commenting on your recent stay. We certainly appreciate your statement on our hotel's excellent rating and your thoughts on lighting and ventilation. The lighting level in both the guestroom and bathroom is essentially the same since we opened the hotel, though we have added higher wattage bulbs in most areas. There is actually an exhaust fan in the bathroom which has been in place since 2005 (the vent is directly above the tub/shower), but is automated on a timer - it runs for a few hours in the morning and again in the evening. It's meant to be an energy saving concept and on during peak usage periods, but your concern is mirrored by other guests, who may be frustrated in not being able to manually turn it on whenever they desire. Great feedback - thanks again. Bob Dove General Manager

"Great facility."

5
16/09/2016

Overall, a great experience. Would not hesitate to recommend. Very helpful staff, very modern in decor. Loved the paved "street" that attached the hotel to the restaurant. Just lovely; wish I would have been aware of this facility when wedding planning for my daughter's wedding earlier this year.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Kathy M, Thank you for sharing your experience from your stay at Bridgewood. We're pleased that our team members were helpful and courteous and hope you'll return in the future. Bob Dove General Manager

"Very nice"

4
05/09/2016

Stayed for two nights. Very nice accommodations. Neat complex. Super friendly staff. Would definitely stay there again when in the area. Has a golf course on the property. Even has miniature golf for children. Lovely area for a wedding. There is ample parking.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Sweethooks, Thanks for commenting on your recent two night stay at Bridgewood. We hope you'll be able to return in the near future. Bob Dove General Manager

"Good experience"

4
05/09/2016

Very nice stay, wish I could have been on the golf course outside my window. The room was clean and the close restaurant was very convenient. My position has me traveling all of Wisconsin and I would consider using your facility when I stay.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Michael K, We understand how challenging it can be when you do a lot of traveling for business, and appreciate that our hotel was a comfortable accommodation for you. Thanks for sharing your experience. Bob Dove General Manager

"Fantastic"

5
04/09/2016

My husband had surgery at Theda Care Hospital in Neenah. Everyone at the hotel was so nice. From making the reservation and offering a special rate hospital rate to housekeeping. The room was immaculate and beds were very comfortable. Everyone said Hi when we walked by and made us feel very safe. I would recommend this hotel for anyone in the area.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear candlewick1, Thank you for recommending our hotel to other travelers. We hope the medical procedure was successful and that your husband is recovering on schedule. Bob Dove General Manager

"Much More than a Best Western"

5
29/08/2016

We stayed here for a business conference. This is a top notch hotel. Front desk staff were amazing. Rooms were well maintained, clean and very comfortable. Enjoyed the aquatic fun center with my 10 year old nephew one afternoon. Remodeled business/conference center was prefect. All in all a great place to stay!!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear laanjo65, Thank you for letting us know how how superior your experience was during a recent stay at Bridgewood. We hope you'll be able to return again soon. Bob Dove General Manager

"Great hotel!"

4
28/08/2016

Hotel is beautiful with an excellent little water play area for the kids. Room was very spacious and I enjoyed the restaurant right on site. Located on golf course with a mini-golf course as well, although we are golfers, this would be a great location for a weekend golf stay! Attended a wedding which was very nice. Food was good but we really enjoyed the outside patio during the wedding. A really nice way to not be so 'stuffy' at a summer wedding.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear amc020881, Thanks for sharing your thoughts regarding your recent stay at the hotel. Very happy to get such positive feedback on the wedding venue, food and service as our convention services team take a lot of pride in their jobs and attention to guest service. Come back when you can take advantage of one of our golf and hotel packages. Bob Dove General Manager

"A Great Hotel Gets Better"

5
27/08/2016

It is hard to believe that a " Great Hotel" can get better, BUT the Bridgewood Hotel& Convention Center just did! The Bridgewood Hotel is a Premier Best Western property that continues to replenish its decor while never losing the ambiance that makes it a " Home -Away-from-Home"! The rooms are exceptionally clean and comfortable, the restaurant continues to please, and Staff aims to satisfy all guests. " They treat the guests as family not mere customers! Bob Dove has selected and trained his Staff to be " First-inClass"! Mark & Jackie at the Front Desk, Joe Williamson& Joe" The Pro" are great staff that support Bob in his mission of perfection! The outside and inside of the property are meticulously manicured! " AGreat hotel that got better!"

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Daniel C, Thank you for your gracious words regarding our facility and team at Bridgewood. We tuly appreciate your loyalty to our hotel, restaurant and golf course and particularly enjoy seeing you when you visit. Thanks again! Bob Dove General Manager

"A Gem"

5
15/08/2016

If you are driving between Milwaukee and Green Bay, Wisconsin stop and stay at this comfortable Hotel. It's build on a golfcourse, convenient to US Hwy 41 in Neenah. great rooms, lounge and restaurant. Golfers delight in the course, pro shop, mini golf. Or just relax.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Jack D, We are delighted that you've enjoyed many of the amenities at our resort. Thanks for sharing your thoughts. Bob Dove General Manager

"Good Hotel"

5
06/08/2016

We stayed at this hotel overnight for a wedding. The suite was spacious and clean, the golf course next to the hotel was great, and the banquet hall and wedding service was great. Xcellent food, and a nice outdoor patio to enjoy the evening. A definite A+!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Ragoozie, Thank you for commenting on your experience at Bridgewood while attending a wedding reception here. We appreciate your kind words regarding your suite and service and hope you'll return soon. Bob Dove General Manager

"Overnight Getaway"

5
24/07/2016

My husband and I stayed for one night in a sunroom whirlpool suite. The room was spacious and clean. We really enjoyed the dual head rain shower. The staff was great. One minor downside was the $2 in-room bottled water. We had a great view of the golf course. The pool area was nice.

, Front Office Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Thank you for taking time to review our hotel in such a positive light! I am pleased to hear you enjoyed our amenities in our Whirlpool Sunroom Suite room as well as the view and hotel pool. We offer the in-room waters as a convenience to our guests but do display on the bottles a tag explaining about the $2 charge.

"Good Hotel, Great Value"

4
19/07/2016

Due to the out of the way nature of the location, and time of year, the price was very low for a very nice hotel, had a very clean in room jacuzzi, fireplace nice furnishings for ~120$/night. Outstanding value.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Joshua P, Thanks for taking some time to comment on your experience at Bridgewood. We always enjoy guests discovering us for the first time and enjoying the occasion. Bob Dove General Manager

"BW (Premier?) Resort Hotel"

3
18/07/2016

Hotel was nice, clean and well-decorated. Pricier than most without a discount rate. Cleaning staff thorough and friendly. Pool facilities are excellent, especially for kids--except that hotel policy dictates only guests with wristband are allowed to swim (no guests of guests) and that food and drink are not prohibited in pool area. Didn't wear wristbands and ignored guests of guests only policy; never had a problem. Saw a woman with a cocktail in a glass sitting near the pool-safety issue. Although pool area is monitored, didn't appreciate video monitors located at the front desk for all guests and staff to see; should only be viewable by staff.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Gordon E, Thank you for commenting on your recent stay at Bridgewood. Our pool policy is meant to discourage people other than hotel guests, but we do not actively police the aquatic fun center at all times, as we've found it counterproductive to antagonize individuals who may have a guest or two join them for a short time. The monitor at the front desk is intended to remind everyone that the facility has security cameras and, as such, has proven to be a strong deterrent to poor behavior. I appreciate your feedback. Bob Dove General Manager

"Best Western Premier experinece"

5
12/07/2016

Very good hotel. I would recommend it to families and for those on business. It is only a few minutes away from Lifest. The hotel is updated and modern and the service great overall. The restaurant is also worth a visit.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Angela B, Thanks for reviewing our hotel during your visit for Lifefest. We're happy that everything met your expectations and invite you to join us again next summer if you're returning for the event. Bob Dove General Manager

"very nice hotel"

5
01/07/2016

I usually don't think of a Best Western as a nice place to stay. But this one is very nice. The rooms are updated and clean. There is a restaurant on the property that delivers room service. The staff is friendly and very helpful.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Margaret C G, We're pleased that you've give Best Western Premier Bridgewood an opportunity to show you what a first class facility we have. And we're especially grateful you found our team members accommodating and friendly. Thanks for the great compliment. Bob Dove General Manager

"First Class facility"

5
01/07/2016

This is my favorite Best Western in the United States!!! First class in everything they do and awesome landscape of the property. I stay at the facility and drive to Oshkosh. The rooms are huge with nice beds and awesome bathrooms. Plus the breakfast is great at the Ground Round.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear snicodemus60, Thank you for the kind words regarding Bridgewood. We really appreciate the fact that you stay with us considering your lodging options both in the Fox Cities and Oshkosh. We look forward to your return. Bob Dove General Manager

"Awesome Hotel"

5
27/06/2016

Everytime I stay here the hotel just keeps getting better. New Lobby, New Carpets, New Wallpaper... beautiful hotel.. great location.. perfect hotel for family reunions.... my family loves this place... and your family will as well

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Mark M, Thank you for commenting on your recent stay at Bridgewood. We're glad you noticed all the renovations that we've been working on the last few months and appreciate the fact that your family loyally returns each year to get together. Thanks for your patronage and we hope to see you again next summer. Bob Dove General Manager

"Very nice property"

5
17/06/2016

Friendly staff, clean property, comfortable beds. The attached restaurant is moderately priced. I didn't use the fitness center or the golf course amenities as I was there on business. I stayed at this property last year (2015) and had the same good experience I had in 2016.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Julie Ann R, Thank you for commenting on your recent stay at Bridgewood. We appreciate the fact that you've used are facility multiple times and thank you for your loyalty. Bob Dove General Manager

"No Better Place to Stay in Neenah, WI"

5
09/06/2016

This facility is top notch with great customer service. The attached Ground Round restaurant has a great atmosphere to enjoy a meal or cocktail. Happy hour is 3-6pm and 9-midnight. The room, common areas and grounds are highly maintained! We did not golf on this trip due to weather but the course is also superb. We are a military family and they do offer a government rate but book early for holiday weekends. Overall zero complaints. Thanks to all the employees who made our 4th stay as good as our first.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear aceplannco, Thank you for submitting a review of your recent visit to our hotel. We are especially grateful that you've had four superior experiences and look forward to welcoming you back for a fifth one. Bob Dove General Manager

"Excellent venue: one-stop-shop for hotel, dining, meetings, weddings, indoor/outdoor fun!!"

5
06/06/2016

Our wedding was at Bridgewood in 2013, such a positive experience!!! We've stayed at this venue a few times after wedding as well. This past weekend we stayed in the family suite for a graduation in town. It included a King size bdrm, a bdrm w/2 full beds, living area, wet bar, bathroom. Perfect for our family and at a fantastic price! Pool, golf course, restaurant/bar, meeting/ball rooms are all onsite. Truly is a one-stop-shop for any occasion!!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Brenda M, We appreciate the fact that your experiences at Bridgewood have all been positive. Glad that you enjoyed the Family Suite and will look forward to your next visit. Bob Dove General Manager

"Clean & Comfortable"

5
06/06/2016

There are no surprises when staying here. It is always very clean and comfortable. Love having the Ground Round so close. The staff at the front desk is helpful and very friendly. My room was always cleaned very efficiently before I returned in the evening.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Jenny B, Thank you for being a frequent and loyal guest. We're proud of the fact that Bridgewood has earned your patronage. Bob Dove General Manager

"trip for a wedding of a friend"

5
06/06/2016

great stay, hotel handled the number of people for the reception very well. quiet room, liked that the windows opened for some fresh air. great view of golf course, very friendly staff. liked that there was a restaurant attached, even if we did not use it. On another trip I would. do need a car for this hotel. room is spacious and comfortable. had a refrigerator and microwave, a plus for us.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear EWBIowa, Thank you for publishing a review of your recent stay at Bridgewood. We're glad that the room, reception and staff lived up to your expectations and hope to see you again. Bob Dove General Manager

"Memorial Day weekend "

4
02/06/2016

Have been staying here for years over memorial day weekend while in town for state cup soccer. A very nice hotel especially for not being in a metropolis. Clean, updated, large rooms, suites available. The pool area is great for kids, nice mini golf and small nine hole course on site. Ground round restaurant on site. Have not eaten there but bar is always busy with good drink specials. This hotel is very large with something for everyone. Nice work out room too. Biggest complaint is no ice on first floor, must go to second. Diffinately will be back.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Tim S, Thanks for all the great comments regarding your recent stay at our facility. We're delighted to know that you'll be coming back in the future and we look forward to seeing you again. Bob Dove General Manager

"Terrific Team Hotel!"

5
01/06/2016

Just finished State Cup soccer this weekend and stayed at this facility. This is a great place for teams. You can rent a conference room for a team bonding experience. The team can swim. The rooms are very spacious. The housekeeping staff is very friendly. The front desk staff was very helpful and enforced the "quiet" policy so we all could sleep!!!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Ruthiekp, We're thrilled your soccer team enjoyed Bridgwood's hospitality during the recent tournament in the area. We know you have a variety of great lodging choices in the Fox Cities and appreciate you choosing our hotel. Bob Dove General Manager

"Favorite Hotel in the Fox Cities"

5
01/06/2016

If you want a great room, with phenomenal service -- don't hesitate to choose this establishment. The lounge maintains a welcoming atmosphere with friendly staff, great selections, and excellent food.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Joseph S, Thank you for sharing your comments with us regarding guest rooms and service. It was a pleasure meeting you, and I look forward to your next visit. Bob Dove General Manager

"Great Hotel"

5
01/06/2016

This hotel is outstanding. The staff is amazing and always goes above and beyond to make you feel at home. From the front desk (Mark, Jackie and Greg), to the driver - Dave (the best there is) to the bartenders, Lee and Kris, everyone does an amazing job. Also have to call out the great waitresses in the dining room, always knew my order!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Michelle B, We truly appreciate you taking the time to recognize so many team members that make your stay memorable at Bridgewood. It's fun to share these comments with all of those terrific individuals. Thank you! Bob Dove General Manager

"Top notch hotel"

5
31/05/2016

The staff was wonderful, and so was the room. I especially appreciated that the walls aren't paper-thin. We feared a sleepless night because of the number of young people on the floor, but it was very quiet. It's a beautiful property. The restaurant was fair--food mediocre. Our grandson loved the pool extras.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Julie C, Thanks for commenting on your recent stay. I'm pleased that your family was able to get a good night's rest and enjoyed the pool area. We try hard to provide great service and first class food in our Ground Round Grill & Bar, but appreciate your honest feedback. I hope you'll be back and we can provide a better dining experience for you. Bob Dove General Manager

"Good Business Trip Hotel"

5
30/05/2016

I stayed at this hotel for a short business trip. it was easy to locate and on a nice golf course. The conference was at the hotel and they had a unique little conference area. The food provided for the conference was practical and excellent. The rooms are updated, clean and spacious. The front desk staff was very accommodating.

"Welcoming stay"

5
27/05/2016

The staff are helpful and welcoming and remember my name. The shuttle service is really handy and the drivers friendly, including early morning trips to the airport. I like the location and the pretty scenery. The rooms are good size and super clean and I like the restaurant. Will definitely stay here again. It is my hotel of choice.

"Excelente Hotel , Best Hotel on Neenah Wisconsin Area"

5
27/05/2016

Great Hotel , premier level facilities. Spacious rooms, nice pool , good Gym. Cleanliness is excellent. Its quiet and paceful, the furnitures and overall facilitie looks like new. For sure The best choice in my experience in Neenah , Wisconsin Area.

"All in one vacation spot"

5
23/05/2016

We attended the wedding of our granddaughter and was extremely impressed overall with the staff, rooms and all amenities of Bridgewood Resort. If you are a golfer it is the perfect spot for all of your family.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Madonna S, Thank you for sharing your positive experience of your granddaughter's wedding. We know how important that special day is and we're happy to have been part of it. Bob Dove General Manager

"The absolute best place to stay in Neenah!"

5
22/05/2016

When traveling for business, pleasure or stopping overnight, this is a must! The amenities, the staff, the Ground Round, Pool, Fitness center and Golf Course are top notch! The staff goes above and beyond The atmosphere is perfect for weddings and business meetings with plenty of room. Not one single complaint!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Lori C, Wonderful to hear that everything meets your expectations at Bridgewood - hotel, restaurant as well as golf course. Thank you for commenting on your experience. Bob Dove General Manager

"excellent food!"

5
21/05/2016

Went to Bridgewood for Mother's Day brunch. Selection, presentation, flavors, service, everything were excellent. The chefs and waitstaff were obviously very busy, but very cordial and it was certainly not chaotic. Wish they had an open restaurant that offered the same, versus meetings and banquets only. We'd come here often.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Deb D, Thank you for letting us know how much you enjoyed the Mother's Day Buffet in our ballroom. Our attached restaurant does not serve a buffet but is open seven days a week for breakfast, lunch and dinner. We hope you can join us. Bob Dove General Manager

"Nice place to stay"

4
19/05/2016

Arrived in town for mini family reunion so we were just in for an overnight. Very nice accommodations/friendly staff. Rooms comfortable and clean. The bathrooms were immaculate. However, a few suggestions to the manager are to have grab bars installed in the bath and also night lights around the sleeping area as well as the bath. Would recommend the Best Western Premier Bridgewood Resort Hotel.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Jewel H, Thank you for your comments and suggestions for us at Bridgewood. We appreciate the compliments and will consider the suggestions for improvements. We appreciate you choosing us for your lodging needs and hope you'll return when in the area. Bob Dove General Manager

"Exceeds most expectations in customer service"

5
16/05/2016

The place has everything you might need: the pool is pretty big and has facilities to have children and parents spending good time altogether. There are also 2 spa (indoor and outdoor for brave people) where you can have relax. You'll have also gym facilities and the business center to use Internet and print whatever you need to print. The pool space is clean and safety with a good provision of towels for you use. In the first floor (which has a balcony to the pool) you can get drinks and some play. Regarding the room (Whirpool sunroom suite): it was really big and it has kitchen with coffee machine and coffee cartridges, microwave, a pool to wash dishes and a table with 2 chairs. The sunroom is pretty good with a big jacuzzi to relax after doing business. Housekeeping keeps your room clean. No issues at all. Front desk services are always kind and willing to help. I really appreciates Bianca's help and positive attitude towards customers. They provides you there with fresh coffee and cookies. It was a great experience despite some really minor issues that has no sense to mention as my overall experience wasn't impacted. The breakfast and room service is delivered by Ground Round restaurant (I wrote a separated opinion for this service)

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Karina R, Thanks for sharing your experience at Bridgewood and detailing the areas in the hotel you most enjoyed. Many thanks for singling out one of our Guest Service Representatives (Bianca) for her superior customer service. Bob Dove General Manager

"Enjoyable Stay"

5
16/05/2016

We really enjoyed our stay in Neenah. The room was beautiful and clean. It's in a nice location with a golf course and mini golf course on site. The employees at the front desk were very helpful and gave us some great ideas for some pizza places in the area. We will be back!

"Nicest Hotel I've Stayed At So Far"

5
10/05/2016

This was for business but the hotel amenities and staff are top notch. The gym has everything that is needed for a good strong workout and the attached restaurant is great. Having worked at a hotel in the past, I realize how much work goes into making a guest experience something that makes them want to come back. This hotel far exceeds anywhere I've stayed in the past. Stay here!!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Marci M, Receiving such high praise from a traveler who worked in the lodging industry is one of the nicest compliments we could get. Thank you for sharing your experience. Bob Dove General Manager

"Very Nice Hotel"

4
09/05/2016

Property was very clean. Rooms were comfy and staff was very accommodating. I would definitely suggest staying here if you need a room. You will be happy you did! Pool area was neat and clean. Plenty to do!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Shelly A, Thank you for commenting on your recent stay at Bridgewood. We always enjoy hearing that our team took good care of you while you were here. We appreciate your recommendation to other travelers. Bob Dove General Manager

"Grand Kids"

5
05/05/2016

Love this hotel and have taken our grand children there many times. The Ground Round has excellent food andthe service is always fast and very friendly. The pool area is really great for kids and the water slide is a nice feature. Once you arrive everything is under one roof which is really nice while traveling. Guess if there was one negative it would be you only get 10% off your breakfast and think for hotel guests it should either be free or a larger percentage off with your stay.

"Nice place, nice people"

4
24/04/2016

The lobby is currently undergoing renovation, but we experienced no excessive noise or problems. The hotel was clean, and the employees friendly. Our kids loved the pool with its waterslide and hot tub. My only complaints were 1. the housekeeper didn't do the best job leaving some trash and the coffee grounds in the coffee maker. And 2. the pillows were quite uncomfortable. Neither would keep me from coming back or anything. Overall a nice place especially if you're traveling with children. The attached Ground Round has a discount for breakfast and a nice happy hour.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear TravelinVols, Thank you for your review of our hotel. I apologize for the issues with our housekeeping and have forwarded that information to our team. Glad the family enjoyed the Ground Round and Aquatic Fun Center and hope you'll return when our lobby renovation is complete - we think the new look will be terrific. Bob Dove General Manager

"Beautiful Accommodations"

5
22/04/2016

Large standard room beautifully decorated and an equally beautiful bathroom. Felt very comfortable and relaxed after reaching my destination post a long 3hr drive to reach this hotel. I travel frequently for work, and was pleasantly surprised how nice the rooms were in this hotel. The desk staff were very friendly, and were able to anticipate all my needs before I could even make any inquiries!! Thank you!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Julie J, Thank you for commenting so favorably on our guest rooms and our team at Bridgewood. We hope you'll be able to return again whether for work or leisure. Bob Dove General Manager

"One place you should stay"

5
21/04/2016

I booked myself and one of my Colleagues into this BW. It is a very nice place rom start to finish. lots of hotels have great lobbies and the rooms are OK. BUT THIS PLACE SHINES FROM LOBBY TO THE ROOMS. we only stayed one night and wished it was more. Very friend staff and helpful to. My colleague was lucky enough to be traveling back and stayed again for two nights, dang it! I was not so lucky. If you are in the area this is a must stay place, without question and NO I was NOT paid for this review I take these very seriously.JW

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear James W, Wow! Thank you for the incredible review of our hotel. We truly appreciate you taking the time to share your experience with other travelers. And we also can attest that we didn't pay you to write all the positive things in the review! Thanks again. Bob Dove General Manager

"Luxurious!"

5
19/04/2016

This hotel is beautiful from the outside to the inside! We got the two bedroom suite. It was a beautiful room. Staff was very friendly! Our young kids loved the pool and water slide! The outdoor hot tub was a slice of heaven. I felt I was living the high life here! Would come again and again! The ONLY thing I was bummed about was there was no bathtub in our room, just a shower. My 3 year old won't step foot in a shower :/ But I'm sure other rooms have tubs!

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear SarafromIsh, Thanks for commenting on your recent stay at our hotel. I understand about your 3 year old not being comfortable in a shower, and your disappointment in not having one in the two bedroom suite. In case you stay with us again - and we certainly hope you will - all of our deluxe double queen rooms have bathtubs and all our suites have step in showers. Thank you for your feedback. Bob Dove General Manager

"Fantastic place to stay"

5
17/04/2016

We were here for a weekend bowling tournament. There were about 14 total that stayed here. Some stayed in the suites in order to have a few more people together and save costs. They were very happy with their accommodations. We stayed in a double queen and were also very happy with our room. They were very clean! Staff was very helpful.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Kim G, We've been hosting several teams at Bridgewood that are in the area for the bowling tournament this spring. Thanks for letting us know your experience was a good one and we love to hear that our staff took good care of your group. Bob Dove General Manager

"Fun weekend"

5
17/04/2016

Go there, excellent quality and care for all of the family or business travel. The bar - lounge awesome, Food is great. Very friendly staff. Pool very nice. A very well kept and clean inside and out. Golf is great. Many things to do and see in the close area.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Jeffrey Z, We appreciate the kind words regarding our facilities, food and staff. Thank you for your feedback and come back soon. Bob Dove General Manager

"Great one night stay"

4
11/04/2016

Room was very up to date seemed to be very new, the size of the room and bathroom were very nice, loved the bathroom layout with good shampoo and lotion. I was unable to use any outdoor activities but seemed to look fun with plenty to do.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear 170terrin, We're glad to learn that the guest room accommodations at Bridgewood met your expectations and hope that your next trip will permit you to enjoy the golf course and miniature golf course along with the Ground Round patio. Thanks for commenting on your stay. Bob Dove General Manager

"Excellent at everything"

5
10/04/2016

Excellent Hotel, Excellent Service... All top notch! The staff at the hotel as well as the restaurant and bar staff make you feel at home. Exceptional value. Easy access to the interstate once you learn the round abouts.

"Spacious Hotel"

5
04/04/2016

I enjoyed my stay at the Best Western Premier Bridgewood Resort Hotel in Neenah, Wisconsin. The rooms were very nice and spacious. The bed was extremely comfortable and nice to come back to after a long day at work. Overall I had a good experience, and the staff was very helpful.

"Peace of Mind!"

5
31/03/2016

A perfect quick getaway from our teenage kids! Just what we needed to melt the stress of the week away. The staff was friendly and offered us free drink coupons to enjoy. The restaurant served great quality food we were super pleased. Gave us great peace of mind knowing that we can make this a monthly getaway. Thank you Best Western!

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Josie J, Thank you for commenting on your short getaway. We're happy that the experience was a positive one and are excited that you want to make us a monthly habit. See you again soon. Bob Dove General Manager

"great place to stay!"

5
30/03/2016

loved this hidden gem! it came highly recommended by our business partner and we agree! all the staff are very welcoming and friendly, including Carol in the Ground Round restaurant at breakfast time. Looking forward to another visit next month!!

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Lisa S, Glad we came recommended to you and happier that we've met your expectations. Thanks and see you in April. Bob Dove General Manager

"Overall, a good place to stay"

4
14/03/2016

The hotel staff was friendly and professional. The hotel itself was clean and comfortable. The pool area was great! We love the restaurant (Ground Round) that is attached, very convenient. The only complaints we have are from the other guests. There was a large group that allowed there children to run up and down the hall for hours with little to no supervision. The staff did come up several times to warn them but I do not think they would have actually asked them to leave. And the bathtub held water when the shower was on. Otherwise a great stay and we would come back again.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear jodim939, Thank you for your feedback regarding your stay at Bridgewood earlier this month. I apologize for the noise and fuss created by some of the guests but am pleased that you would visit again. We do our best to ask all of our guests to be courteous when here, and will continue to work towards that goal. Bob Dove General Manager

"Hockey Tournament"

5
07/03/2016

The hotel was very nice. It had a good restaurant/bar. The bar had a happy hour with drink and food specials. The pool area was great for the kids. The outside hot tub was real nice for the adults. All of the staff were very friendly.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Ian L, We appreciate you staying with us when you were in our area for a hockey tournament and glad you could enjoy some of the on site features, including the restaurant and pool area. Come back again soon. Bob Dove General Manager

"Business trips"

5
07/03/2016

Very friendly and helpful staff. Rooms are very comfortable and clean. Both the bar and restaurant have great food and excellent service. This location also has a golf course attached. They have rental clubs and easy tee times.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Calvin H B, Thanks for commenting favorably on our restaurant and lounge, the Ground Round Grill & Bar. We have a strong local following from the Fox Cities area and are delighted that our hotel guests enjoy the facility too. Bob Dove General Manager

"Excellent Service & Environment"

5
02/03/2016

This was my second trip to Neenah and this hotel left a very good impression on me. The staff was very pleasant and the hotel was very clean and has a good atmosphere. The setting is a nice one as well.

"BetterBelieveBestStay"

5
29/02/2016

This has been the best place to stay for business unfortunately I have not experience a leisure trip. The conference rooms are nice and the restaurant is awesome. I have recommended this stay to other colleagues.

"Very Nice!"

5
24/02/2016

This hotel is clean, comfortable, quiet, and has an awesome staff! I got to spend one on one time with the manager, at the Managers Reception, and she was a great person. I also like the fact that the Ground Round is attached to the hotel. It's a great place to eat, or just have a cocktail and hang out. Looking forward to golfing this summer on the course that is part of the property. Love this place!!!

"Excellent, clean facility and GREAT staff!"

5
23/02/2016

I was blown away by my recent stay! The staff was excellent, from front desk to housekeeping. My experience was truly 'home away from home' feeling and would recommend this facility to all. It was very clean thru out, new décor in rooms, comfortable bed, top notch pool area, great work out facility, HE washer/dryer, and more!

"Basketball tournament weekend "

5
21/02/2016

I have stayed here before. The hotel has great rooms. They are clean and pretty quiet. Staff is helpful and friendly. On site amenities are good. Everything is clean wel kept. Would highly recommend. Prices are very good for the quality.

"Our favorite. .."

5
19/02/2016

Each year wer pick a hotel in WI for a Christmas gift for our daughter. .. this yr we ended up here. Amazing pool with a slide, kiddie area, basketball, hot tub inside and out. We don't love the big water parks and in our opinion to spend time together this is the best size. The rooms are great. .. we stayed in a 1 bedroom suite with a king bed inthe bedroom and a pullout couch in the living area. There is tons of room for a hotel and big bathrooms too. Last time my husband and I stayed we were in a regular two queen room which was spacious as well. We took a peek in a family suite with 2 bedrooms and decided for 3 people it was huge but great for family's of 4 or girls trips ; ) Having a resturant attached is convenient... it was yummy too. There is a managers reception on Tuesdays and Thursdays in the hotel where you can get a variety of appetizers and two free drinks per adult we had wine but there was also beer. There is no continental breakfast but you do get a small discount coupon to ground round for their breakfast. The hotel had infused water and coffee 24 hrs in the lobby. The photos don't lie. .. it's nice.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear kbrown 1385 What a nice compliment to hear that our hotel was chosen as a Christmas gift for your daughter. Thank you for thinking of Bridgewood as part of your holiday celebration and we hope we'll continue to be part of that tradition in the future. Bob Dove General Manager

"Everything you need!"

5
15/02/2016

We moved away from the area several years ago, and this has become our "go to" place when we come back home. The rooms are quite nice and comfortable and they have several options, from a regular room to 2 bedrooms suites with kitchenettes. Rooms all have small refrigerators and microwaves and of course coffee pots. It has a very nice swimming area with a water slide, and another area for the younger kiddos. It also has 2 large saunas, one inside and one out. It has a nice restaurant attached and a large bar/lounge. The lobby always has coffee and infused water available. The evening includes freshly baked cookies. My only suggestion would be to include some tea. There is a small but aptly furnished "market" of sundries, snacks (hot and cold), and drinks. And if you are a golf enthusiast, don't forget your clubs! It also has a platform tennis court. Most importantly, the staff are extremely friendly, from the front desk, to the maids, and everyone we have ever run into while staying there. They all always greet you with a smile.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Singnintherain, Thank you for your detailed review of our hotel and development! You mentioned just about all the areas that we feel our guests enjoy during their visits. We appreciate the fact that when you return to Neenah, Bridgewood is your hotel of choice and we look forward to your return visit. Bob Dove General Manager

"Great hotel with even greater pool"

5
03/02/2016

This hotel was "Premier" through and through. Excellent staff; clean and comfortable rooms; easy access to highway. But the pool out shined everything else! Two large hot tubs and fun water features for all ages. The hotel does not offer complimentary breakfast, but the rooms have microwaves and fridges so we came prepared.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Cathleen A C, Our aquatic fun center with an assortment of water features for the kids and indoor and outdoor hot tubs for guests of all ages, offers a lot of fun during a Wisconsin winter. Thanks for sharing your experience with us. Bob Dove General Manager

"Perfect Family Place"

5
01/02/2016

We had everything we wanted in one place. The kiddie pool was perfect for our 4yr old grandson and together we enjoyed the slide. It was nice having a restaurant (Ground Round) on site that was good and had a lot of variety. We were fortunate enough to have a 1st floor room so everything was convenient. The staff is friendly too. I would suggest this place to my friends and family.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear kathykirch51, Thank you for letting us know that your experience at Bridgewood was an enjoyable one for you and your family. We feel that having so many convenient amenities at the property is a great benefit to our guests and we're happy you were able to take advantage of them during your stay. Bob Dove General Manager

"Always a great stay"

5
01/02/2016

I stay here at least once or twice a month for a week and the staff and stay are always top notch!! Great pool and hot tub that the family absolutely love to spend time in. I will continue to stay with the every trip I take in the near future!! They know how to make us feel at home with their service and amenities!

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Robert P, Thank you for reviewing Bridgewood and commenting so favorably on the staff and facilities. We appreciate your loyalty to our hotel and look forward to your next visit. Bob Dove General Manager

"Great service! Great Rooms!"

5
30/01/2016

Spent a week there and plan several more for work. Super clean, excellent staff and great rooms! Convenient to lots of resturants, stores and downtown Neenah. Only a 7 minute drive. Can hope right on 41. Pool Fitness Center and Ground Round restaurant. Busy on weekends for weddings and parties but still pleasant.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Lori C, Thank you for selecting our hotel for your business needs. We are proud of our team as well as our facilities and appreciate you letting us know that we're doing things right at Bridgewood. Looking forward to your return. Bob Dove General Manager

"Bridgewood in Neenah - book it."

5
22/01/2016

The restaurant's food is excellent - the service is friendly, quick, accurate, and don't be surprised if they anticipate your needs. The rooms are spacious, comfortable, clean and I've never had an issue. If you are visiting for business or just to visit...book a room - you will be impressed.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Hi Joseph S, The team members will be appreciative of your comments regarding the food & service in the Ground Round. Thanks for the positive feedback on both the restaurant and hotel. Bob Dove General Manager

"Fantastic hotel"

5
21/01/2016

Was here in November 2015 for a wedding. Absolutely loved our stay at Bridgewood. The room was amazing and very quiet. After the wedding the room next to us had a lot of people in it and it was very loud when we were in their room. Left to go to our room which shared a wall and after closing our door we couldn't hear a peep. Comfy beds & clean room. Can't ask for much more than that. The ballroom was a great space for a wedding and the staff did an excellent job. Overall I suggest you stay here if you have the means to. We also like to eat at the Ground Round since we live in the area.

"The Bridgewood - Hotel of choice in Neenah/Appleton"

5
21/01/2016

I have been staying at the Bridgewood Best Western for the 10 years I have traveled to the Fox Valley for business. It provides a clean, friendly and enjoyable stay as well as excellent meeting services. I highly recommend this hotel.

"Best Western Premier - Neenah, WI"

5
08/01/2016

This was a nice Experience. Excellent Room and Staff. Hotel equipped with a Huge pool, Kiddie Pool and Hot Tub. Also has a nice Fitness Center. Restaurant on-site was convenient. Very Nice!! Would stay here again.

"Relaxing"

5
06/01/2016

My wife and I stayed at the Bridgewood Hotel in Neenah,Wi. New Year's Eve night and New Year's day night. The outdoor hot tub was very relaxing as was the indoor pool and hot tub. There is a water slide and other things for children in the pool area also. The New Year's Eve party in the Ground Round restaurant attached to the hotel was a lot of fun. There was a DJ plus a lot of prize drawings and the bartenders were a lot of fun to be around, The hotel is a short drive of Interstate 41 plus there is golfing in the summer both miniature and regular right on the hotel grounds. There are also a lot of eating places close by plus shopping right in Neenah and you are only 15 minutes from the Fox River Mall. Definitely a great place to stay.

"Outstanding!!!"

5
05/01/2016

Went to Wisconsin for my first ever Green Bay Packers game at Lambeau Field. We stayed at the Best Western Premier in Neenah, WI which is about 30 minutes from the stadium. The hotel was beautiful. great design, great location, and our room was fabulous. Front desk people (Mark & Erin) were exceptionally friendly and engaging. Very fun to talk to and they took the time to talk with us. They gave us several great options for places to eat. We chose one they recommended and it was really good. The Red Ox Supper Club. During our conversation it somehow came up that I have a sweet tooth and like a little dessert before bedtime. Usually something I can have with a glass of milk. Later that night, about 9:30, Mark knocked on our door and he handed me a plate full of fresh baked cookies. Just in case you are wondering, YES I would stay there again and plan to if we are ever fortunate enough to visit that area again. I strongly recommend this hotel.

"Great for business or family fun..."

5
19/12/2015

My business associate and I spend weeks on the road every year. He's an ex-innkeeper so I get a lot of input from him. Beautiful hotel & large rooms, There's plenty for the kids to do on the weekend. It has a Disneyland feeling walking to the attached restaurant. You'll see. Most importantly for the working stiffs, the coffee was free and good plus a great business center for the working stiffs. My #1 Best Western this year. You gotta love the BW chain. There like a box of chocolates,,,,,

"Quick Getaway!"

5
15/12/2015

The king size room with fireplace and whirlpool suite was awesome! The hotel is decorated nicely and the customer service was great. The restaurant attached to the hotel has great food and service. This is the 2nd time we stayed here and would stay again.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Missy S, We look forward to your next visit and thank you for your comments regarding your most recent stay. Bob Dove General Manager

"Best Room Value Around"

5
14/12/2015

I love this place, in the King room I have plenty of room to work, relax and sleep. the separate living room area gives you space and feels less like a hotel. The Lobby is pretty and had a subtle decor for the holiday making it seem warm and comforting. The attached restaurant has great food for breakfast lunch or dinner, along with a bar for happy hour activities. The folks behind the desk are warm and friendly, and one of the gentlemen even remembered me by name which was nice.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Debra A, As always, we appreciate reading about our guests' preferences and favorite things about our hotel. Thanks for sharing with all of us. Bob Dove General Manager

"Great for little kids!"

5
13/12/2015

We have never stayed at a Best Western before and we were not disappointed. Upon check in I was greeted by Max who was the best! He offered to have a cot brought up to our room and it was. When we walked past the desk later, he asked if we had received it. We stayed in a room that had the whirlpool in a 2nd room with a fireplace. The room was immaculate and accomadated our family of 4 perfect. We have a 3 and an 8 year old, so we were looking for a hotel with a small water park. This water park was absolutely perfect. There was a separate area for the little kids, a water slide for the bigger kids, a pool, an indoor and outdoor whirlpool for the adults. Sitting in the outdoor whirlpool on a chilly night was just what I needed! I only wish the hotel would have some kind of continental breakfast. We did not eat at the adjoining GroundRound, but it looked good and was quite busy.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear angel0615, Thank you for rating our hotel and team so positively. We're proud to be a Best Western PREMIER property and happy you and your family had an opportunity to experience Best Western hospitality for the first time. Bob Dove General Manager

"Guest Service"

2
12/12/2015

No sense of urgency when it comes to customer service. They messed up the shuttle service I almost missed my flight. And it happened twice during different stays. Instead of checking the guest names in the appointment book, the lady at the front desk and the driver only did a head count. So if there are people who didn't make the appointment came before you, they will take your place and the driver will leave without you. The 1st it happened to me I thought it was an honest mistake. So the 2nd time I stayed there, I confirmed my appointment 3x, but they are still using that dumb method, and I got left behind again.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Linawati S, Thank you for your feedback regarding issues you had with our airport courtesy shuttle. I apologize for the situations you experienced and have discussed them with our front desk so that we can improve this amenity in the future. Thanks for letting us know so that we can provide better service in the future. Bob Dove General Manager

"Always excellent hotel and service"

5
03/12/2015

We have stayed at this hotel several times and have never been disappointed. Staff is friendly and service very good. This has become our standard "go to" hotel when we need a relaxing weekend with a whirlpool room. Stayed in a whirlpool suite with a sunroom and fireplace. Very spacious. Clean. Large bathroom. Shower has two shower heads. Only one negative this stay which was not the fault of the hotel. We stayed in a room on the second floor. There must have been a family with more than one child above us. Kids spent several hours running around upstairs which sounded like loud stomping in our room. Will request a third floor room next time.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Kimberly K, It's always a pleasure to welcome guests back to our hotel and we truly appreciate your loyalty. Bob Dove General Manager

"Great hotel"

4
02/12/2015

I stayed here for 1 night and was extremely impressed with the quality of this hotel and the service level they provided. The managers reception that was provided was better than most with a nice selection of wines and beer along with a myriad of different meats, cheeses and fried shrimp! I will definitely stay at this hotel again when I'm in this area on business!

"Impeccable Service!"

5
30/11/2015

You have to experience the level of service the Bridgewood staff provides to believe it. Always impressed by their team and the pride they have. The restaurant and sports bar is a terrific plus for the property.

"Outstanding stay"

5
29/11/2015

we were there for a funeral. They could not have provided a better for all ages from 0 to 80. The water park and restaurant were exceptional. Great 4 generation family adventure. Staff was exceptionally nice and helpful.

"Awesome 3 night stay ??"

5
24/11/2015

My hubby and I leave 3 hours away and came up to the city for something different We don't like our usual choice so he decided to look for somethings different. And wow! We were impressed to say it mildly We choose, well he did, a room with a sun room and fireplace. The room was excellent, spacious and extremely clean. We liked the separation that it allows and it was very very relaxing. Sunroom had a jacuzzi bathtub which was nice and deep and long, we could almost swim there. The stuff was very clean and curtious and made us feel not just welcome but feel like we were visiting friends instead of the hotel. We had a perfect romantic few days there and didn't want to go home. You don't even have to leave the room if you don't want to, the restaurant next door will deliver you food and it's delicious. If you have kids they have entertainment for them as well, they have game room and a great pool and indoor and outdoor hot tub. The rate is reasonable, not much more than La Quinta where we usually stay,. Hotel offers 39 suits, so you could pick the room that works for your needs. The only downsize is the hotel doesn't accept pets, so we had to board our furry baby

"Best hotel in Neenah, Wisconsin"

4
18/11/2015

Very quiet & clean hotel. Beds are comfortable, staff is pleasant (for the most part), except for when they get busy at the front desk, then they get cranky if there is a line, the phone is ringing, etc. I have stayed here multiple times on business & have always had a pleasant experience. The Ground Round attached to the hotel needs to be remodeled, but the food & staff are quiet lovely.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Heather V, Thanks for reviewing our property and your feedback on our guest service team. It's important that our front desk personnel stay positive regardless of how busy it might be, so we'll certainly try harder to succeed there. Our Ground Round was renovated two years ago with new tables, booths, carpet and lounge arrangement, but I appreciate your thoughts there as well. Thank you for rating us the best hotel in Neenah - that's high praise. Bob Dove General Manager

"Enjoyed my stay"

4
16/11/2015

My room was very spacious and comfortable. The front desk staff was very helpful and friendly. The breakfast at the attached restaurant the Ground Round was good but I did not care for the dinner I had there.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear minnms, Thank you for commenting on your stay at Bridgewood. Happy to see that your breakfast at our restaurant was good, but sorry to learn that the dinner experience was not as favorable. If there is anything we could improve upon, I'd be grateful to hear back from you. Bob Dove General Manager

"GREAT Hotel!"

5
15/11/2015

We love everything about this hotel! Rooms are always perfectly clean, pool is perfect temperature, clean and just the right size for our young kids who like to have a waterslide but don't want the craziness of huge waterpark. The staff is friendly and great! The attached restaurant/bar is great and has awesome happy hour deals on drinks (old fashioneds are GREAT!) and some appetizers. We will be back!

"Amazing!!"

5
14/11/2015

Stayed in the Whirlpool Fireplace King Suite. It was a surprise for my boyfriends birthday and everything was amazing! They let me check in early to get the room ready and were very accomodating! Whirlpool stayed warm the entire time and bed was very comfy. Will definitely stay here in the future :) Thank you hotel staff!!

"Awesome"

5
12/11/2015

Clean, friendly, the bed was great. Bathrooms very clean. Plenty of parking. One a one night stay but I would recommend this hotel to anyone. Location was very great. The coffee and infused water in the lobby was a great touch as well as the fresh treats.

"Hotel experiance"

5
11/11/2015

The Hotel was very inviting and even serves a Cookie while you are checking in! When I arrived at my room, I was very pleased with the accommodations. There is an attached Restaurant Bar and grill called the Ground Round Grill and bar that we ate in. The food was good and a nice service without having to drive somewhere. Staff was friendly and Helpful

"Hidden Gem"

5
09/11/2015

Beautiful whirlpool suite. Nice clean room, with large whirlpool tub and faux fireplace. The bed was very comfortable. The suite was not two separate rooms. The hotel was quiet and very well renovated. I would recommend it to anyone.

"Underging work but nice hotel"

5
04/11/2015

The hotel was undergoing work, but that did not spoil my stay - the place was a bit messy where they were working but not great issues. The other issue for me was they did not serve breakfast apart from coffee and a piece of fruit. The fireplace spa king room was excellent and very spacious, but the fireplace and spa was freezing cold all the time - the fireplace did not give off any heat and so I did not use the spa on this occasion. The staff were very good and as it is attached to the RoundHouse bar and restaurant I ate there which was very good.

"Wonderful hotel. Highly recommend"

5
30/10/2015

This is our 3rd stay at this hotel and we were not disappointed. Stayed in a whirlpool suite. Large whirlpool. Room was clean and well maintained. Everything was in working order. Love the 2 shower heads in the shower. This hotel goes above and beyond to insure you're happy with your stay.

"Would stay again"

5
29/10/2015

Excellent place to stay with kids. The pool area was warm, the pools were warm and the restaurant was kid friendly. The hot tub was more warm then hot but it made it excellent for kids. The hotel is currently under some renovations but we didnt hear anything and we still had an excellent stay.

"Being Renovated, but getting there"

4
29/10/2015

The hotel is currently being renovated. The room/suite I stayed was renovated. The bed was nice and comfortable, the bathroom had not tub, but a shower insert. It was nice sized. Even though I am not large in stature, I had the feeling of a cramped shower stall. (A girl needs some room) I was there for a client meeting so did not eat at the restaurant. But wanted to point out that if you are going to a Packers Game, this hotel does offer shuttle service from the restaurant to the stadium for $20

"Great service, great night's sleep"

5
27/10/2015

We stayed in a two-bedroom suite for two nights. We have 4 kids, ages 3-13, and we fit very comfortably. The beds were extremely comfortable. We have been to many, many hotels and pools before and our kids said that this was the best hotel pool that they have ever experienced. The service by the staff was excellent. We had breakfast at the Ground Round one day and the food was very good. The service was a little slow, but we had a large group. The only negatives are that the 2BR suite had a tiny fridge (I would've expected more kitchen amenities for a 2BR suite) and it would've been really nice to have free breakfast.

"Best of Best Western"

4
20/10/2015

I stayed here for business and found the facility very clean and well kept. I would normally stay away from a Best Western because of past "bad " experiences. This facility was very up to date and would definitely stay here again. It was also convenient having the restaurant connected. Next visit I might plan to try out the golf. Very nice stay.

"Just above average "

4
19/10/2015

Nice place but check in took to long. I guess using points, as a diamond member,for one night and paying cash for another confuses everybody. Nice view of the golf course and convenience of having restaurant is a plus. Would like to see a shuttle service to area businesses.

"Nice Place to Stay"

4
18/10/2015

Staff was very friendly and the rooms were nice and clean. Get a room facing the golf course for a nice view. Convenient resturant on-site for breakfast, lunch and dinner. The golf course looked nice but didn't golf. It was a cold day and I appreciated the coffee in the lobby.

"Perfect Service"

5
16/10/2015

The Bridgewood has perfect service, wonderful restaurant/bar, spotlessly clean - also have an efficient and wonderful bus service up to Green Bay to enjoy a Packers game - every request we ask for was met with friendliness and responsiveness - looking forward to staying with them again.

"Just found this GEM of a hotel"

5
16/10/2015

Was looking for something fun to do with the grandkids and just wanted to get out of Green Bay for the night! This is a gorgeous hotel!! Rooms are fantastic! The customer service was amazing!!!!! The pool area was fabulous for all 3 grandkids. something for everyone!! play area for the wee ones, i fun slide for all of them, a huge regular pool for the adults, and an indoor AND outdoor hot tub. Very comfortable beds!!!!

"Very comfortable beds, updated rooms"

4
15/10/2015

This is either a newer hotel or they've updated it fairly recently. Everything was in very good shape - the bed/pillows were very comfortable, the shower was excellent, the room furnishings were very nice. Free wifi worked. There was a fridge & microwave in the room which we used for leftovers. Nice pool area w/ large hot tub. The upper jets weren't powerful enough, but the lower ones (feet level) were great! Pool also had a slide & other stuff for kids, so would be good for families. The only drawback is that I would have liked to have had breakfast in the restaurant there, but they didn't open until 7 am on Sat and we needed to leave for an event at 7, so had to find a fast food place nearby to grab something.

"Great Escape"

5
06/10/2015

The hotel is amazing it is clean and has a very friendly staff that is willing to help any way they can. The whirlpool suite is a great place to have a romantic getaway with the one you love. The whirlpool is more then big enough for 2 people to relax in. And their is a large 2 person shower with duel shower heads so the 2 of you can take a shower together and stay warm. My husband and I loved the room and will be back for another great evening. Also be sure to check out the Ground Round Restaurant located in the hotel for great food and drink specials. Its a complete date night in one location.

"Trip to see GB Packers play"

5
05/10/2015

This hotel is very clean. Rooms are neat, clean and accommodating. Service is very good not only at the hotel but at the restaurant. The bed wasn't the most comfortable for me but my husband thought it was fine. I would definitely stay there again.

"Nice Time"

4
29/09/2015

Place was great. Restaurant smelled a little off-putting. I used bar and had a nice time. LOL. BIG GLASSES OF SPOTTED COW! I had about three of these and slept like a baby. Was pleased with large shower head and clean bathroom

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Thomas S, Thanks for the nice words regarding your recent stay at Bridgewood and appreciate the plug for one of Wisconsin's best breweries. Bob Dove General Manager

"Great place to stay for families"

4
24/09/2015

We stayed at this hotel 2 weekends ago for a wedding that we were attending. When we checked in and got our room, we were extremely surprised at how big our room was. For the 6 of us (2 adults, 3 children, and a baby), we had lots of room. We had plenty of space to put our suitcases, set up the pack n play for the baby as well as room for the kids to play. I should mention our room was a corner room. The pool area was a lot of fun for the kids. They have a kiddie area with a water slide, bigger pool with a basketball hoop, water slide for bigger kids, indoor hot tub, and an outdoor hot tub. There is also a mini golf course and a regular golf course to play. We didn't get time to do either one while we were there. The price was excellent for us. We used our AAA card. I would give this 5 stars except the indoor hot tub wasn't very hot. The outside one was perfect. There isn't much power to the jets when they are turned on in either.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Katie D, Thanks for your review of our resort when you and your family stayed with us. It sounds like the children enjoyed our aquatic fun center and we hope you'll return in the future. Bob Dove General Manager

"Very nice throughout"

5
22/09/2015

Beautiful décor, friendly staff and excellent accommodations. I would recommend this resort hotel, it is convenience and offers very nice touches which makes it a natural choice for me when staying the in the Neenah, WI area.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Laura Ann J, Thank you for commenting on your experience at our hotel. We appreciate the fact that you stay with us whenever in the area, considering the many options you have for lodging. Bob Dove General Manager