Best Western Premier Bridgewood Resort Hotel, Neenah

It's always clean. The beds are comfy. The staff is great! Worth every penny! The pool and hot tub are always nice to use along with the fitness facility. Great place for parties and events like wedding receptions and baby showers.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello Vacation48080736082, Thank you for the wonderful review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! It is great to see you felt your experience was "worth every penny" and of high value! We too feel we are the ideal spot for celebrating. Weddings, corporate events and family outings are made easy at our resort. Guests have the convenience of everything in one spot with entertainment options for guests of all ages. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

Overall experience is top notch. Friendly and helpful staff that take the time to engage with you and make you feel at home. From check in to check out, the staff is very professional and I wouldn't hesitate to utilize this facility for any event whether business or bringing the family to enjoy.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello dsnyder547, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! Friendliness and Cleanliness is at the heart of what we do. I am excited to hear our team made such a positive impact on your stay. We certainly strive to create that home away from home environment for our guests. Your willingness to return says it all. Our resort is the one stop location for staycations, social events, corporate outings, and weddings. Once guests arrive there are amenities on site to entertain all ages. We are easily accessed off Interstate 41 with free parking and are minutes away from International Appleton Airport. We look forward to your next visit! Thank you for being our guest. Sincerely, Ryan Batley General Manager

We love staying at this hotel. Friendly service, nice atmosphere and a great location. We have never been disappointed staying at this hotel. The rooms are clean, beds are comfortable. The whirlpool suite with the sunroom is our favorite.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello Kim, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! More importantly, thank you for your continued business. Our team takes pride in our cleanliness and friendliness as we strive to lead our market in both areas along with having the newest and freshest facilities. It is wonderful to hear you enjoyed our Whirlpool Fireplace Suite as that is a guest favorite! We hope to see you again soon! Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

Best Western was a prefect motel for a wedding reception and a place to stay. Clean, convenient and everything under one roof. We enjoyed our stay. Our family was able to gather and plenty of things to do under one roof for all ages.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello dmohrt, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! A huge congratulations and thank you to the newlyweds. We take pride in being trusted to help with such a life-changing event! We too feel our resort is a perfect destination for a wedding. Guests never have to leave our resort starting with the ceremony and all the way to the after party in the Ground Round Grill & Bar. Guests make a weekend out of it as many enjoy our Aquatic Fun Center, arcade, Pickleball Courts and walking / biking trails. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

Spent a weekend at the Hotel to attend a wedding, and the hotel's comfort, amenities and service made for an enjoyable stay.. As the weather turned cold, it was enjoyable to walk directly from the hotel to the local Ground Round which offered good food and cheer. And our son just loved the pool!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello 1398HWY, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! It is so rewarding to hear that not only did you enjoy your time at the wedding, but that your family and son got to have some extra time and fun together. Our resort is the one stop shop for Weddings AND Family Staycations. Guests never have to leave our resort for entertainment and fun for family members of all ages. Our campus includes an Aquatic Fun Center, Arcade, Pickleball Courts, Ground Round Grill & Bar, expansive patios with playground, mini golf course and walking/biking trails with free bike rentals. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

Love going there! Friendly staff and very clean rooms. Attached restaurant is great to add to the overall experience. Winter is beautiful, as is summer with kid friendly outdoor activities. Such a fun place!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello Margie, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! Friendliness and Cleanliness are areas we strive to exceed guest expectations in. So glad to see you note both. We are a Staycation destination of choice for families given all the entertainment we provide without having to leave our campus. The Aquatic Fun Center, Ground Round Grill & Bar and expansive patio with playground are some of the favorites. Thank you for sharing your praise with others. That is the best compliment we can get. We hope to see your family again soon. Sincerely, Ryan Batley General Manager

Not only were the rooms more spacious than I expected, the conference center was amazing! Mary was so great to work with to plan everything, and the staff did a fantastic job of putting everything together for us. The dinner was delicious, Andres who was our event manager for the night was great at communicating everything, or bartender Kristen was fantastic as well. I'm so happy with how our reception went abd it wouldn't have been possible without such great staff.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Jcr111922, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. Most importantly, congrats to the newlyweds! Thank you for trusting in us for such a special day. Mary does a tremendous job setting our wedding couples up for success and making sure their dreams become reality. It is great to hear Anders and the team brought those to fruition. Your praise of Mary, Ander and Kristin will be shared as we are blessed to have an amazing team! Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

We were told by staff the boiler broke the night before. It was over 100 degrees in the restaurant extremely uncomfortable! Everyone was fanning themselves. Should've gotten a discount on my room at the price we paid I expect excellence and it was not! The food at the ground round was cold and half forgotten had to wait…we usually loved meeting up with out of town family and I'm thinking after this experience we will be trying somewhere else.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Bobbimartin22, Thank you for the feedback regarding your experience at the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am sorry to see we did not meet our normal standards based on your past experiences. As you know from previous visits, this is not our norm. We strive to be leaders in cleanliness and friendliness and hope to take ownership when things go wrong, even mechanical issues. I apologize for our oversights and missteps. I am going to have our Front Desk Manager mail you a $50 Travel Card to use at your convenience. I hope you consider staying with us again to show you our true colors. Thank you for being our guest. We are grateful for your business. Sincerely, Ryan Batley General Manager

The rooms were clean. It smelled okay. The jacuzzi tub was nice as well as the shampoo and body wash that was available in the shower. The fireplace was also a nice addition. I liked the size of the mini fridge as well. The staff was very friendly and the parking was very close to any of the exits. The lounge area was very nice and relaxing. Gives a very warm welcome.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello Wildwendy1020, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center, the only resort hotel in the Fox Valley. I am glad to see you had a memorable experience with us! We recently renovated all our guest rooms and the attached restaurant, the Ground Round Grill & Bar. It is great to see you enjoyed our facilities, amenities, and friendly team. We strive to lead our industry in friendliness and cleanliness. Our central location and easy access to Interstate 41 and International Appleton Airport makes our site convenient for car and airline travelers. So glad to see you enjoy your stay. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

The staff was extra friendly and the staff that took care of the wedding reception at the hotel were the best! Definitely recommend staying here and having a wedding here. The hotel is in a great location, close to towns yet has a beautiful view out the room window.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello bdmoch, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. An even bigger thank you to the wedding couple for their trust! We are blessed to have an amazing team that values these opportunities and are driven to bring guest dreams to a reality. Guests have all they need in one convenient location for a weekend of memories. Thank you for your business and support. We hope to see you again soon. Sincerely, Ryan Batley General Manager

The hotel is nicely put together and has the feel of a more upscale boutique hotel. Visually that continues into the room but the true quality of the place is quickly revealed with old hard beds, possibly the worst pillows I've experienced. I was pleasantly surprised to an upgraded two bedroom suite with living area, but I didn't sit much on the sofa because it was rock hard. 3 nights was enough to screw up my back and neck and I was really happy to checkout.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello nstrauch, Thank you for the review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am sorry to see we did not meet your or our standards during your recent stay specifically in regards to in room amenities. We have replaced about half of our pillows and are waiting on orders to replace the remaining. I will follow up with our Housekeeping Team on your other concerns. We fully renovated our guest rooms in December of 2019 including new mattresses so the age should not be the issue with that or our sofa. Again, I apologize and will look in to this more. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

I know that there is no way the hotel is responsible for other people's actions, but it is truly hard when my husband wants to leave at four in the morning because the inconsiderate people above us kept waking us up.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello mandrwith, Thank you for the review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. Our team takes pride in accommodating services and proactively addressing guest concerns. We want all of our guests to enjoy their stay, but not at the expense of others. Please know our Front Desk Team is staffed 24/7 and will gladly address any loud or unruly guests. I am sorry to hear this impacted your stay. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

A great deal for the price! I've stayed at other hotels that are touted to be 'fancier' but this place is wonderful! Very classy, great amenities AND the recreational areas are more like something akin to Wisconsin Dells - I have so much fun on my business trips staying here - they make me feel like I'm on vacation!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello TimZee77, Thank you for the amazing review and recommendation of the Best Western Premier Bridgewood Resort Hotel and Conference Center! Your suggestion to others is the highest form of praise we can receive. Friendliness and cleanliness are two things we control and are two things our team members do very well. Your comments will be rewarding to share with our staff as they are the reasons your business trips feel like vacation trips. Our onsite amenities such as the Aquatic Fun Center, Pickleball Courts, firepits, Ground Round Grill & Bar and mini golf course provide entertainment for guests of all ages without having to leave our grounds. We are easily accessed from Interstate 41, have free parking and are minutes away from International Appleton Airport. Thank you for being our guest! We look forward to your next "Bleisure" stay! Sincerely, Ryan Batley General Manager

Great hotel. Restaurant in hotel has exceptional service. The wedding area is gorgeous! Great clean pool with a slide and a little kid play area. Outdoor hot tub was fabulous. Arcade and exercise room are next to each other which is convenient so kids could be at the arcade while I worked out. Bed was very comfortable with lots of pillows. Big bathroom. Restaurant has a beautiful outdoor area with volleyball, bags, and swing set. We will definitely return.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello Allie16052002, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! It sounds like you were able to enjoy nearly everything our resort has to offer. I am so glad to hear your family was able to spend time together at our resort. We take pride in our resort amenities and cleanliness and are fortune to have wedding couples put so much trust in our team as they celebrate one of the most important days of their lives. Hearing you plan to return is very rewarding. I am proud to know our team took such good care of you and your family enjoyed the convenience and comfort of the property. A walking / biking trail that loops our entire campus is the newest attraction to our grounds. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

With the exception of barking dogs, fine. Loved the outdoor hot tub. Inspite of the fact we had made reservations nearly six months prior, we were placed in a wing that was pet haven. The noise and the smell was very unsatisfactory!!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello 1allanc, Thank you for the positive review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. I do apologize that some areas were not up to your or our standards. Constructive feedback is important to us as it allows for continuous improvement that will ensure we are best serving our guests. We want all our guests to enjoy their experience, but not at the expense of others. Our Front Desk Team is staffed 24/7 and will gladly address any noise concerns. We also would have wanted the opportunity to move you to another room or improve the smell. Our resort does have designated Dog Friendly rooms, but we have not had complaints on odor. Your feedback is important as we will discuss how we can use this constructively to improve. It is great to know you took advantage of our Aquatic Fun Center that has 4 bodies of water, including the outdoor hot tub. This is a hit with guests. Thank you for your business and support. Sincerely, Ryan Batley General Manager

The fitness room was at 75 degrees which is about 10 degrees above optimum. I notified the hotel. Their response was "they're working on it". How about you fix it instead of just working on it? The guest room was great. All the amenities you'd need - coffee maker, microwave, fridge, safe, and a well lighted bathroom. Overall, a great place to stay - unless you plan to use the Fitness Room.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello HCSpinks, Thank you for the review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. Thank you for the praise regarding your guest room, amenities and overall experience as a great place to stay. Our guest rooms have recently been renovated as we hear lots of praise regarding the size, layout, design, free Starbucks coffee and amenities. Once guests arrive, they don't have to leave as we have an attached restaurant, Aquatic Fun Center, walking/biking trail and 2 Platform Tennis Courts. While we don't get frequent complaints about the Fitness Center, we are in the process of updating our HVAC Units. National product shortages, staffing issues and shipping delays have prevented us from moving faster in this process as it is out of our control due to these national set backs. I apologize for any concern it has created. We take pride in reinvesting in our property and have a desire for a clean, safe and fun environment in all of our spaces. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

We enjoyed our stay at this property. We were in town for a wedding and used both the pickle ball and pool. Staff was friendly, service was wonderful. I highly recommend this hotel should you be staying in Neenah.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello medwards2022, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! Congratulations to the newlyweds! We are so thankful for their trust in us to host such an important day for both families. Your recommendation to others is the highest praise we can receive. Our team takes pride in being the one stop, all inclusive shop for weddings. Ceremony sites, a grand ballroom, guest rooms, reception areas, Ground Round Grill & Bar and many more amenities to create a weekend full of memories. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

its a little bit on the expensive side but, the rooms were clean and the pool area was nice the kids had a good time. our 3rd stay and never had a single issue. near Appleton and Oshkosh so its not far from our apt at the aurora medical center

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello codekain, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! It is rewarding to know your family trusts in us when visiting the Fox Cities area. I am proud of our team for their perfect scores during your 3 stays. We strive for perfection when it comes to guest service, cleanliness and accommodations. With onsite amenities such as the Aquatic Fun Center, Ground Round Grill & Bar, playground and walking/biking trails, families have all the fun they need without leaving our grounds. Thank you for being our guest. We are grateful for your continued business and support. Sincerely, Ryan Batley General Manager

We stayed here one night for a family wedding. We had the family suite, which was very spacious and perfect for our family. It had 2 bedrooms, 3 tvs and a sitting area. Hotel is very clean. Food at the reception was much better than your average wedding reception fare. Some of our family members traveling with us could not get into their rooms by the 3pm check in, which made getting ready for a 4pm wedding difficult. Seems like hotel rooms booked under a wedding block would be a priority to have ready on the day of the wedding.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello usatraveler05, Thank you for the positive review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! We are grateful that your family trusted in us to help them celebrate one of the best days of their lives. It is exciting to hear you enjoyed the spacious guest room, cleanliness and food at the reception. I will gladly share this praise with our team members who deserve the credit. I do apologize for the delay at check in. While all arrivals are a priority, there are many variables that come in to play. We have 95 guest rooms with varying types such as double queen, family suites and extended stay. Depending on if those rooms were booked the night before, what time they checked out and the state of the room, this will all factor in to when the room is available for check in. We take pride in our cleanliness standards and strive for White Glove Clean facilities. I am sorry for this inconvenience, but again am happy to know the rest of your stay exceeded expectations. We are the one stop shop for weddings! We wish the newlyweds the best! Thank you for your business and support. Sincerely, Ryan Batley General Manager

Great for young kids. Great price and the Ground Round restaurant was very good. The room amenities were well above what I expected. Shampoo, conditioner and body wash dispensers in the shower, robes, q-tips, makeup remover pads

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello britnigavin84, Thank you for the wonderful review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. Our resort is the one stop shop for family fun. Our Aquatic Fun Center with 4 pools is appealing to all ages with basketball hoops, slide, low depth activity pool and indoor and outdoor hot tubs. The Ground Round Grill & Bar is the attached restaurant and is convenient for dine in, take out or room service offerings. Their expansive patio and playground are family favorites. Knowing the guest room exceeded your expectations, we would love to know what would have made your experience 5 stars as we always want our guests leaving wowed. I can be reached at ryanbatley@bwneenah.com with any input you have. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

The only issue we had, which in my opinion is the most important, is our sheets and pillow cases were dirty on one of the beds. Since we were using only one bed I did not report the problem. But simply took the sheets and pillow cases off that bed for the housekeeping staff to visually see that it needed to be changed after we left. Just advise to check both sides of the pillowcases before laying down at night. Overall my friends wedding was beautiful.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello Krystalklepps, Thank you for the review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. Congratulations to the newlyweds and thank you to them for trusting in us for such a special day! I am glad to hear the wedding turned out beautiful. We are the one stop shop when it comes to weddings. I am sorry to see we did not meet your or our standards regarding cleanliness and agree on the importance of it. I will follow up with our Executive Housekeeper to see what may have happened as this is not our norm. Our team takes pride in our White Glove Clean culture and strives to lead our industry in cleanliness. For many consecutive years we have been recognized by AAA with a Best of Housekeeping Award. I apologize for oversights and the inconvenience with your room as this should not happen again. Please know our Front Desk Team is staffed 24/7 as we would have hoped to make this right while you were still on property Thank you for being our guest. We are grateful for your business. Sincerely, Ryan Batley General Manager

As mother of the groom this venue did the most amazing job!! In all areas the prep, the staff, the hotel, ceremony and reception were all professionally and exceptionally handled. Thank you for our our perfect day!!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello fishengirl70, Congratulations to your son and his now wife! Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center and thank you for trusting in us for a such a special and important day. I am proud of our team as it sounds like your son's wedding experience was perfect from start to finish. Our dedicated team members take pride in hosting these memorable events as we strive to exceed all expectations. We are the one stop shop for weddings making our resort a convenient and fun filled weekend experience for guests and family. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

My recent stay at Bridgewood was great. Starting with their very helpful reservation staff. Kristina was helpful, friendly, and fast. A welcome change from the usual call center with scripts that cannot be deviated from and where common sense is not allowed. The rooms are very nice. Roomy, comfortable, and with a frig and microwave. I'd highly recommend Bridgewood the next time you visit the Fox Valley.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello mnewh0use, Thank you for the 5 star rating and wonderful review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! It is so nice to hear your stay was enjoyed. Personalized service is something we strive for in every area of our resort. The Front Desk Team is leaders in that regard. I am excited to share your high praise with Kristina as she does a wonderful job connecting with our guests. Thank you for the compliments on our guest rooms. All were remodeled just before 2020 as we consistently hear positive remarks regarding the size, layout and cleanliness. Your recommendation to others is the highest praise we can receive. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

I travel monthly to this area for my work and after trying several different hotels, fell in love with this one. Staff are phenomenal. Beds and pillows are extremely comfortable, Rooms are clean. I couldn't ask for a better place to stay away from home.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello shelahrn369, Thank you for the amazing review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! It is wonderful to hear you fell in love with our resort after your recent stay. We truly strive to lead our market and industry in service, cleanliness and accommodations. We work hard to provide personalized service, white glove clean facilities and resort style amenities. Our goal IS to create that home away from home environment for our guests. I am proud of our team for taking such good care of you and I am eager to share your review with them. Thank you for your business and support. We look forward to serving you again when you visit the Fox Cities. Sincerely, Ryan Batley General Manager

It was a clean, friendly hotel. It has many things to do. Walk, mini golf, swim, outdoor sitting. Great seanary. A restaurant with outdoor sitting. A bar and probably a lot more that we did not have time to check out.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello Laneek22, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! Cleanliness, service and accommodations are three areas we strive to lead our industry in. It sounds like we did just that during your stay! Our team is committed to providing memorable service and white glove clean facilities, while our resort amenities provide fun for all ages without having to leave the grounds. The newest addition to our campus is the 2.1-mile walking/biking trail with many views of the Neenah Creek. Thank you for being our guest. We are grateful for your business and support and hope to see you again to explore all of our offerings. Sincerely, Ryan Batley General Manager

I've never had any problems at this hotel. The employees are helpful, friendly and accommodating. The restaurant food is delicious with a variety of choices and the employees always provide great service!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello jstant0n, Thank you for the amazing review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! It is inspiring to hear that time and time again our team takes such good care of you. I am proud of the staff we have and their dedication. The Ground Round Grill & Bar is not only a great spot for hotel guests (dine in, take out, room service), but for locals as well. They offer dining in three areas, Sports Lounge, Dining Room and Patio which features fire pits, bean bag toss, a playground and is adjacent to a Mini Golf Course and a walking/biking trail. We look forward to your next stay! Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

The service was excellent!! I was very impressed at how clean everything was. We got a suite for my daughter's 5th birthday and we loved the 2 bedrooms. The pool room was clean and a lot of fun. There are showers in the pool area.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello Ipomy, Thank you for the 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center! Thank you for trusting in us to help celebrate your daughter's 5th birthday. It is rewarding to know a special occasion was so successful. Our resort is great for family travel as everything for fun is located on our campus. Remodeled guest rooms, aquatic fun center, gaming area, pickleball courts, Ground Round Grill & Bar with expansive patio, playground and games, mini golf and new walking/biking trail. We are also pet friendly. Thank you for being our guest. We are grateful for your business and support and hope to help celebrate more birthdays in the future. Sincerely, Ryan Batley General Manager

OMG most comfortable bed, most efficient & nicest staff & wonderful overall amenities and environment. Very clean and stylish hotel overall. Wedding venue was beautiful and professionally run. Really cute "main street" area. On-site restaurant had excellent food.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello Candi, Amazing review! It is wonderful to see you had such a memorable experience at the Best Western Premier Bridgewood Resort Hotel and Conference Center. We host nearly 90 weddings a year and each of them are special to us. We take pride in knowing these families are trusting in us for such an important event. Our resort has everything on site in one, easy location so that wedding groups do not have to leave for a weekend of entertainment and memories. I will be sure to share your high praise with our team members who made your stay so enjoyable. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

We were in town for a soccer tournament. The hotel was booked with lots of soccer teams AND a wedding. Despite being busy, the staff members were Super Friendly! And the hotel is very BUDGET friendly too! Additionally, the hotel is beautiful. We will be back.;)

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello amynemmetz, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! I hope the tournament went well. It was great weather for soccer. Our resort is an ideal location for sports teams as we have free parking and easy access to Interstate 41. We are located in the heart of the Fox Valley with many parks being just a short drive away. We have spacious rooms with onsite entertainment such as the Aquatic Fun Center, gaming area, Platform Tennis Courts, walking/biking trails, mini golf course and the Ground Round Grill & Bar with an expansive patio and playground. We hope to see you again when you visit the Fox Cities. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager Thank you for being our guest. We are grateful for your business and support.

I stayed here with my 2 daughters for one of their birthdays. We had a whirlpool suite and it was such a treat. The pool and hot tub were used a lot as well. The room felt like a spoiled treat to us. Definitely will be back

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello Cagefan23, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. Happy belated birthday to your daughter! Thank you for trusting in us to help celebrate as a family. Our resort is a great location for families as there is fun for all ages. Guest Room Suites, Aquatic Fun Center, Gaming Area, Pickleball Courts, Mini Golf, Walking/Biking Trails and the Ground Round Grill & Bar give you options without having to leave the grounds. It is wonderful to hear you enjoyed your interactions with our team members and noted their attention to cleanliness. Those are two areas we take a lot of pride in. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

Be careful when booking, BWP sells rooms to third parties pre-pay and the service suffers if you fall for this scam. The hotel itself is nice enough, a bit pricey for Neenah WI. Will not stay again, there are more reasonable options available in the area that were just as nice or nicer and didn't have issues with third party booking and poor customer service.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello josiepaul12 I am sorry to see we did not meet your or our standards during your recent stay. While we do partner with third party booking sites to sell guest rooms, we strongly prefer guests book directly with us as that allows us the opportunity to best serve our guests in regards to on site service, reservation accuracy and follow up. When guests book a third party, we only see the rate the site is crediting to us for the reservation. We aren't made aware of the full rate you are paying for possible bundled services, add ons, or fees. The credit card is virtual in the sense that we don't have access to alter, change, transfer or cancel the payment. All rate changes and cancellations need to be made through the third party vendor. These are examples of why we prefer guests book directly through us as we have control of the reservation, rate and accuracy. Due to having limited options, we did offer two solutions. One would be to cancel the third party reservation and book directly with us. Two being to keep your third party reservation and we would extend the life of the gift certificate for you to use at a future date. I am sorry you felt these options were not fair and I am sorry to hear you felt you were tricked by a third party site. We are a locally owned and operated resort and have no desire to scam our guests. We are the only resort in the Fox Cities and take pride in our service, cleanliness and accommodations. I hope that you will consider staying with us again so that we can have another chance to provide you with a better experience. Thank you, Ryan Batley General Manager

Very clean and quiet rooms. 2 weddings going on and we couldnt hear any noise!! Staff is very friendly. The pool ad hot tub are awesome and very clean. The resturant is good but I wish they served menue food later on Friday nights. We were at our event until 10:00 and missed the menu.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello jwallin2022, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! It is wonderful to hear you enjoyed your time at the resort. Our team is driven to lead our industry in guest service. I am proud to hear you enjoyed your interactions with them as this will be rewarding to share. Our Aquatic Fun Center with 4 bodies of water is a favorite for guests off all ages. The outdoor hot tub is often mentioned as a highlight. Our attached restaurant, the Ground Round Grill & Bar serves their full menu until 10pm, with a select Bar Bites Menu being available until close. They are open 7 days a week for breakfast, lunch, dinner and room service. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

Mold on the ceiling of the shower, peeling wallpaper, dead batteries in the thermostat, no toilet paper and also dirty blankets but did get replaced. Was not able to utilize any towels during my whole stay in the pool area because they were hardly replenished. Also amount quoted over the phone and sent to my email was not accurate with what I paid at check out

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello joleneanne13, On behalf of our entire team, I would like to apologize for not exceeding your expectations at the Best Western Premier Bridgewood Resort Hotel and Conference Center. We typically perform at a very high level as we strive to lead our industry in service, cleanliness and accommodations. Your constructive and direct feedback will give us an opportunity to make things right and improve our facilities. I am sorry for the oversights and any inconveniences. Next time you are traveling with us, please reach out to our Rooms Revenue Manager, Barb Anderson, and we will make sure you are set up for success. Barb can be reached at 920.967.4350 x5002. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ryan Batley General Manager

Our room was noisy all the time. We were in there King Sunroom Suite, supposedly their best room. Location of the room is terrible. High traffic hallway. All night every night the plumbing made a horrible noise (LOUD) knocking. It woke us up each night of our stay. No one addressed the issue

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello ViNoli2022, I am sorry to see we did not meet your or our standards during your recent stay. While we have been busy the last two weeks with Spring Break and leisure travel, noise, especially from traffic, is not a complaint we hear often. We are conveniently located near Interstate 41, but are well off the Interstate surround by ponds, trails and in a park like setting. Please know our Front Desk Team is staffed 24/7 and will gladly address any concerns you may have. If there is anything we can do to prevent noise issues such as a room move, maintenance request and or follow up with others guests, we would like to do that while you are still on property. I hope we have another opportunity to serve you as our cleanliness, service and accommodations are areas we strive to lead our market in. Thank you for being our guest. We are grateful for your business. Sincerely, Ryan Batley General Manager

Very clean rooms, respectful staff, nice pool area for kids. Only negatives I would say was that the pool could have been warmer and a bigger trash can could have been available for a kitchenette room.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello jemiller082013, Thank you for the positive review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. It is great to see you and your family had a memorable experience at the resort. Service, cleanliness and accommodations are 3 key areas we focus on. It is wonderful to see you enjoyed them all. We are in the process of adding larger garbage cans to our suites. We will also use your feedback on the pool temperate to verify our settings and make sure this is correct for future guests. Our team will be excited to hear your praise as I look forward to sharing and celebrating this with them all. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

5 minutes after we hit the pool. My 1 yr old started coughing, and then my 4 and 6 year old too. By 10 minutes in I was coughing and all our eyes were burning. We left and tried the next day. Same experience! With itchy skin and wrecked swimsuits from the chemicals being sprinkled in the pool WHILE we swam. WTF

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello LauraSchure5, I am sorry to see we did not meet your or our standards during your recent stay at the Best Western Premier Bridgewood Resort Hotel and Conference Center. Our Engineering Team is required by State Law to check and verify our chlorine levels daily. If they are not with certain parameters, we cannot operate the pool. Due to the heavy pool traffic, the pool system needs to use more chemicals to combat the amount of body oils and contaminations. It is my responsibility to understand and fix how we can better ventilate the pool air and filtration system to mitigate the impact during high pool usage. I am sorry for any inconvenience this caused and apologize for the impact in had on your children. It is my understanding our Executive Rooms Manager discussed how we would make things right for you and your family. Once again, I apologize and promise to make improvement for you and future guests. I hope we have the opportunity to serve and impress you in the future. Thank you for being our guest. Sincerely, Ryan Batley General Manager

There was food left in fridge no shampoo or body wash tissue box's left empty had and manager was a jerk waste of 200 they couldn't even try and give us another night to make up for these things or something

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello reinabarrera15, I am sorry to see we did not meet your or our standards during your recent stay at the Best Western Premier Bridgewood Resort Hotel and Conference Center. We are human, mistakes do happen and we take ownership of them. We value our guests and care about their experience. It way my understanding that after a few hours of your stay and full use of the guest room, you checked out stating there was a family emergency. After you received your invoice, you then asked to speak to a manager. During that conversation you stated you would like a refund due the cleanliness of the room. This conversation was ended abruptly with vulgar language from yourself and our manager suggesting you reach out to me for further discussion. This did not occur. In our business, we sell time and space. Our guest room rates are quoted for a stay of 3pm check in and 11am check out the following day. If you would like to discuss this in more detail, I can be reached directly at 920.967.4350 x5003 Ryan Batley General Manager

Love the building it's beautiful- The staff was amazing… but OMG do not water your money on the restaurants food! You pay good money for terrible tasting food. Wings burger and pasta are not hard things to not get right.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello lulugilmore, Thank you for the positive review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am sorry to hear we did not meet those same expectations in the Ground Round Grill & Bar. The attached restaurant is rated #1 in Neenah and typically does a fantastic job. Your experience is not their norm or standard. For that I apologize as we will use your comments to improve. I am glad to see you enjoyed the resort facilities and service as we strive to lead our industry in both. I look forward to sharing and celebrating your comments with our dedication teams. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

Best hotel I've stayed at in years everyone is so nice and helpful. The pool and hot tubs weren't over chlorinated. The beds were very comfortable and the hide a bed was even comfortable. I would recommend this hotel resort to all my family and friends.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Joseph_Workman91, Thank you for the amazing review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! This is exactly the type of experiences our dedicated team members strive for. As the Fox Valley's only resort hotel, we are driven to lead our industry in service, cleanliness and accommodations. It is wonderful to see you noticed them all. Your recommendation to others is the highest praise we can receive. Thank you for that. We are grateful for your business and support and look forward to your next stay. Sincerely, Ryan Batley General Manager

Spotless hotel with stylish lobby and rooms The pool area is perfect for families, with plenty of space for everyone to play. Our room (double queen) was larger than expected, and the king suite our daughter reserved helped her toddler and infant to sleep separately (and not wake each other up during the night!). Would highly recommend this hotel!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello cerwinfam, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! Your recommendation to others and family enjoyment is music to our ears! We are thrilled to know your family had such a positive experience together. Our Aquatic Fun Center is ideal for kids of all ages. There are four bodies of water including a low depth activity pool and outdoor hot tub which are both hits this time of the year. We are a short drive from multiple downtowns, shopping and recreation areas including the newest Skating Rink, The Plaza at Gateway Park. Thank you for being our guest. We are grateful for your business and look forward to your next visit to Neenah. Sincerely, Ryan Batley General Manager

Our family stayed here for 3 nights. The kids loved the pool area, and the adults loved the outside hot tub. The restaurant was a little expensive, but you get a large portion and it tasted very good. The hotel was clean, and the staff was very friendly.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello shirley6204, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! It is so wonderful to hear your family trusted in us for a multiple night adventure. As the Fox Valley's only resort hotel, guests do not have to leave for entertainment. We are conveniently located off Interstate 41 with free parking and Neenah's #1 restaurant. I will gladly share your high praise of our cleanliness and service as that doesn't happen without our hard working team members. It is great to see you noticed this. Thank you for being our guest. We are grateful for your business and support. We hope to see you again soon. Sincerely, Ryan Batley General Manager

Very nice accommodations. Helpful hotel and restaurant staff. Please bring your beach towels and toys. The King with kitchen is a wonderful gathering place. I would recommend this place and also book a stay again.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Travel732026, Thank you for the wonderful review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. Our team is thankful your family trusted in us to deliver a fun, family outing. With large guest rooms and spacious suites, families have the opportunity to converse in many different spaces. From the mezzanine overlooking our Aquatic Fun Center and arcade, to the Ground Round Grill & Bar to our expansive patios, there are many opportunities for group gatherings and entertainment. We look forward to your next stay! Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

Very clean and comfortable room. Due to poor winter weather, we decided to stay an extra night and the property gave us a much better rate than hotels.com. Things I really liked: Starbucks coffee in the room; actual coffee mugs instead of disposable cups (although they did have those); dispensers in the shower instead of all those environmentally UN-friendly little bottles. I'v stayed here before and would definitely stay here again.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Randy, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! Thank you for sharing the highlights of your stay and welcome back. While our team is focused on doing the basics the best, cleanliness, service and accommodations, we know the small details can make the biggest difference. It is exciting to hear you enjoyed things like the washable mugs, Starbucks coffee and environmentally friendly soap dispensers. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

Staff is always so welcoming and helpful. Love the size of the hotel and amenities. Small enough for my pre teen to go by himself, but big enough to have a decent size pool, 2 hot tub, small waterside, and small kiddy area. Restaurant on site is convenient for meals. Only complaint is that I wish they offered the breakfast again.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Heather, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! I am proud to hear our staff were welcoming and helpful. We strive to lead our industry in guest service and we have an amazing team making it happen. I am eager to share your high praise with them. We are the Fox Valley's only resort hotel having 95 guest rooms, 10,000 square feet of meeting space, an Aquatic Fun Center, arcade, Pickleball Courts, seasonal outdoor patio and mini golf course and walking / biking trails. There is fun for all ages. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

Booked a whirlpool suite for two nights. The room was very clean and nicely appointed. Tub was great and the two person shower was a nice touch. The mattress wasn't very comfortable and the pillows were terrible, but otherwise nothing to complain about the room. We've stayed in a lot of whirlpool rooms over the years and for the price, this one is hard to beat. Nice staff. The indoor pool was very warm which I always appreciate.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello B4039JKrobertb, Thank you for the great review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! Our Whirlpool Fireplace Suite is one of our most popular room types and is in high demand. Guests can relax and unwind in this well-appointed suite offering an oversize whirlpool and fireplace. The king size bed features plush top mattress and premium linens, sofa sleeper, microwave, refrigerator, bathrobe and USB charging outlets. I am sorry to see the mattress and pillows did not meet your or our standards. All of these products are new and should reflect the Premier offerings of our property. I will look in to this more to see what may have happen in your room specifically. Thank you for your business and support. We look forward to your next stay. Sincerely, Ryan Batley General Manager

We've stayed here three times with few disappointments. Most recently we were frustrated to.leqrn upon arrival that the kid pool was closed and that was the only reason we had come. They gave us a late checkout as it would be open the next day and the kids were ok with that. Other than that hiccup, it's pretty good! We bring our own pillows, snacks, and breakfast and it becomes a nice budget friendly overnight "vacation" for our family of 4.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Jori, Thank you for the positive review, constructive feedback and compliments of your recent stay at the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am terribly sorry we missed communicating the pool repair with you. We thought we had emailed all guests with a reservation during this time frame and also communicated it during the booking process. We did defer two families who ended up booking a different time frame. I sincerely apologize that you were missed. I will follow up with your directly on how we plan to make things right for you and your family. I am glad to hear the kids were able to enjoy the pool the next morning with help from a late check out. Thank you for being our guest. We are grateful for your continued business and support. We look forward to making your next visit one to remember. Sincerely, Ryan Batley General Manager

Had a blast with our 4 kids! Very convenient Ground Round attached! Food was good, server was awesome! Staff at hotel were very helpful! Will be taking another trip back! Also very closely located to other place to venture out for the day!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello michlie280, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! It is rewarding to hear that you and your family trusted in our resort for family fun and relaxation. Our attached restaurant, the Ground Round Grill & Bar, is also ranked #1 on TripAdvisor in Neenah. It is a great amenity for hotel and local guests looking for quality food, superb service and affordable prices. Guests can order dine in, take out or room service for breakfast, lunch and dinner. We are centrally located in the Fox Valley with short drives to downtowns, shopping centers and Neenah's newest attraction, The Plaza at Gateway Park. You will have to check it out! Thank you for being our guest. We hope to see your family back for another experience. Sincerely, Ryan Batley General Manager

Property is very clean, well equipped for a young family get-a-way. The pool was a little cold, but clean and in safe working order. Hallways are spacious and the décor with the local history on the walk to pick up our take-away was very interesting for both kids and adults. Our kids enjoy our stays at this location, and it is at a price that makes getting the family suite affordable for the family of 5.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello User54106An, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! Our team loves hearing back from families who enjoyed their time together at our resort. Thank you for sharing! We are the Fox Valley's only resort hotel and are the ideal location for family fun. We are conveniently located off Interstate 41 with free parking. Once a family arrives, they have all they need for a good time. Remodel guest rooms, many with spacious rooms, Aquatic Fun Center, gaming area, Ground Round Grill & Bar, Pickleball Courts, walking/biking trails, fitness center and mini golf and playground open seasonally with an expansive dining patio. We did have a mechanical error that led to the pool being a little cooler than desired. I apologize for that inconvenience, but am glad to share it has been corrected. Thank you for being our guest. We are grateful for your business and support. We hope to see your family again soon. Sincerely, Ryan Batley General Manager

This location in Neenah, puts the “best” in Best Western. I was travelling a long way and for a very sad family reason. The Front Desk customer service was above and beyond. All other staff, the overall atmosphere and cleanliness made my stay so much better.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello infoA7064QD, Thank you for the amazing review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! We are terribly sorry to hear that your visit was for a difficult reason. Our thoughts go out to you and your family. I am proud to hear our team took such good care of your during a challenging time. Our Front Desk Staff and team strive to lead our industry with personalized service and make sure our guests have all they need for a memorable stay. We take pride in not only our service, but white glove clean standards and resort amenities. I will gladly share your comments with our hard working team members who made your stay the BEST. Safe travels and we won't to see you for better times in the future. Thank you for your business and support. Sincerely, Ryan Batley General Manager

I have never seen a hotel SO clean! Rooms exceptionally clean. Perfect pool area and Starbucks coffee. What else does a mom need- families, look no further! Nice restaurant on site. Staff so kind and helpful, we will be back!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello wollerjill, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! Our team is so glad to hear a family and Mother were WOWed! As the Fox Valley's only resort hotel, we are the perfect spot for family fun. Our team members are dedicated to White Glove Clean facilities and best is class service and amenities such as Starbucks coffee in every guest room. Our Aquatic Fun Center with 4 bodies of water provided fun for guests of all ages with Neenah's #1 restaurant, the Ground Round Grill & Bar being available for dine in, take out or room service. Thank you for being our guest. We are grateful for your business and look forward to your next stay. Sincerely, Ryan Batley General Manager

Experience was amazing! The swimming area was beyond our expectations. Theu had a small water slide 2 hot tubs and a splash pad area for young kids. The food was great from the Ground Round! Great place to stay

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello haleypiper90, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. We are thrilled to know your family trusted in us for holiday fun and entertainment. We are the Fox Valley's only resort hotel and are an ideal local for Family Staycations. We have 95, recently remodeled guest rooms, many featuring suites with added amenities and extra space for family members. Families that are driving can easily access us from Interstate 41 which includes free parking. On site, guests of all ages enjoy our Aquatic Fun Center, gaming area, Ground Round Grill & Bar, expansion patio with firepits and playground, mini golf course, pickleball courts and walking / biking trails. We also offer Pet Friendly rooms so the furry family member can travel as well! Dogs will be greeted with a treat, bed and bowl along with outdoor dining and playing space. Thank you for being our guest. We hope to see the family again. Thank you for your business and support. Sincerely, Ryan Batley General Manager

I love everything about this hotel - the ambience, the facilities and the attached restaurant. I consider this hotel one of the more luxurious hotels in the area. If you're looking to have onsite meetings, their conference rooms are in a wonderful setting and red-brick indoor walk-way that looks like it's a set from singing in the rain - very lovely!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello TimZee77, Thank you for the 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center. This is a fantastic review! We are grateful for your business and support of The Valley's only resort hotel. We take pride in providing white glove clean facilities, best in class service and updated amenities which include the #1 rated restaurant in Neenah, the Ground Round Grill & Bar. We have an amazing team who is dedicated to leading our industry in personalized service and works hard to ensure our guests have all they need for an enjoyable stay. Our recently remodeled guest rooms, Aquatic Fun Center, 10,000 square feet of meeting space, gaming area, Platform Tennis Courts, walking/biking trails, expansive patio space and mini golf course provide amenities for leisure, corporate and wedding guests. Thanks again for your review. We hope to see you again soon! Sincerely, Ryan Batley General Manager

Love coming to the Fox cities and staying at the Bridgewood Resort Hotel, so Warm and Welcoming, everyone is so Friendly!! Love spending time in the lounge and relaxing before heading out to visit friends and family, and of course shopping!!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello waustin51, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! It is wonderful to hear that not only do you enjoy spending time at our resort, but the Fox Cities in general. We are located in the heart of the Fox River Valley with easy access to Interstate 41 and International Appleton Airport. Within minutes you can find walking / biking trails, waterways, historic downtowns, shopping centers and numerous venues for additional entertainment. The Ground Round Grill & Bar is attached to the hotel and is not only a hotel guest favorite, but locals as well. There is always something fun happening in the restaurant as they serve breakfast, lunch, dinner and room service 7 days a week. Thank you for being our guest. We look forward to your next stay! Sincerely, Ryan Batley General Manager

We have stayed at this place about 30 nights and plan on staying again in the future. Very clean and nice workers. Rooms and pool area are great. We have our family Christmas there every year and the staff is very helpful.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Vicky, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. Our team is so thankful for the continued support and business from your family. It is wonderful to hear all was enjoyed once again. Our team has worked tremendously hard to keep each other and our guests as safe as possible during these trying times. Our We Care Clean program led the industry with new initiates and cleaning protocols. With our remodeled rooms, Aquatic Fun Center, gaming area, Ground Round Grill & Bar and Pickleball Courts, there is fun for family members of all ages. Thanks again and we hope to see you soon. Sincerely, Ryan Batley General Manager

Room was clean and it was quiet. Good value for the price. Friendly staff and coffee available in the lobby area 24 hours. Pool and whirlpool area was clean and relaxing. We stay here frequently when we visit family living in the area.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello h0wart, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! We are grateful for your continued business and are excited to hear we are your destination of choice when traveling to the Fox Cities. Our team takes great pride in the cleanliness of our facilities and we strive to lead our industry in guest service. It is rewarding for our team members to see they have made an impact on your experience. Our Aquatic Fun Center, featuring 4 bodies of water including an indoor and outdoor hot tub is a main attract for our guests. It is nice to see you found it clean and relaxing as we are driven to provide our guests with a home away from home environment. Thank you for your business and support. We look forward to your next stay. Sincerely, Ryan Batley General Manager

My husband and I needed a night getaway. We booked our room and were very impressed when we got there. The staff was very friendly. We went to our room and we enjoyed our night and stay away from home. We do plan on coming back ASAP. We definitely enjoyed the amenities. We do recommend.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello lmharo1002, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! Your recommendation to others is the highest praise we can receive. Thank you! It is so nice to hear you and your husband were able to spend quality time together at our resort. Our team will be proud to hear you were impressed with the facilities and that all were friendly. We strive for White Glove Clean grounds and are driven to have best in class service. As the Fox Valley's only resort hotel, we have all you need in once location for family fun. In addition to onsite amenities, we have easy access to Interstate 41 and are within driving distance of multiple downtowns, businesses and attractions. We look forward to your next stay! Thank you for your business and support. Sincerely, -The Bridgewood Team

This Best Western resort is the most friendly, home like place anyone could want to stay. The staff is amazing, the facility is very clean and it is a good value. There is always something going on in the lounge area from sports to music.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello ASAMAA, Thank you for the 5 star rating and amazing review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. Neenah is such a special place and for many reasons, but the one that stands out the most to me is the people. Our community is filled with passionate individuals who care about the Fox Cities and care about welcoming our visitors. Our Team strives to lead the industry in guest service and truly aspires to be a home away from home for our travelers. Your feedback will be exciting to share with those making your visits so memorable. Along with service, we take pride in our White Glove Clean principals and unique facilities. It is great to hear you enjoy visiting our attached restaurant, the Ground Round Grill & Bar. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

The hotel is incredibly clean. Staff is super friendly. Restaurant on the property is delicious- you just walk down a very cool hallway. Such a fun place for a little family and friends getaway for a long weekend with young children.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello lef328, Thank you for the 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center. It is wonderful to hear your family trusted in us to deliver on a positive experience for all. Cleanliness and memorable service are two areas we strive to lead in. Not far behind those are accommodations and facilities that will keep guests coming back. The attached restaurant, Ground Round Grill & Bar, and our Aquatic Fun Center are two key amenities that locals and hotel guests know us for. The pool area has 4 bodies of water including the popular outdoor hot tub. The restaurant offers dine in, take out and room service with family friendly pricing and offerings. Thank you for your review and business. We hope to see your family again soon. Sincerely, Ryan Batley General Manager

We had a great experience with this hotel. Rooms were clean, pool was nice, staff was friendly. Would stay here again! Overall property was clean, landscaping was nice, and location was convenient for a soccer tournament.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello TJPtraveler, Thank you for the 5 star review and wonderful comments regarding your experience at the Best Western Premier Bridgewood Resort Hotel and Conference Center. We are happy to hear it was a great one! Clean facilities and friendly service are two important items for us to provide our guests with. It is wonderful to know you noticed both. Our resort is a perfect location for traveling families given our attached amenities of the Ground Round Grill & Bar, Aquatic Fun Center and min golf course just to name a few. We hope the soccer tournament was a success as we strive to be your resort of choice when you are in the area again. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

Facility is very clean, staff is very friendly and courteous, excellent food, and a great place to have a wedding! Ground Round was very accommodating to our group for rehearsal dinner. Would definitely recommend staying at this hotel!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello TAMARACK0330, Thank you for the 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center! It is rewarding to see you found our resort clean and encountered numerous friendly team members. This does not happen by accident as our team members are driven to provide best in class service and "White Glove Clean" facilities. I look forward to sharing this with our team who made your experience a reality. Our culinary teams in banquets and the restaurant are also leaders in our market and do a wonderful job servicing local, hotel, corporate and weddings guests who visit our resort. Thank you for your recommendation to others! We are grateful for your support. Sincerely, Ryan Batley General Manager

Easy highway access to Green Bay and plenty of stores and food near Appleton, not a lot of hustle bustle, maybe average and round a bout to your hearts desire lol hotel was clean and decent size for a suite just a bit overpriced in my opinion

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello l7tunnelvision, Thank you for the positive rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center! As the Fox Valley's only resort hotel located in the heart of Neenah, we are within short drives of multiple downtowns, shopping centers, local attractions, city of Green Bay and Appleton International Airport. We recently remodeled all 95 guest rooms; many include spacious suites with added amenities. It is great to hear you noticed our attention to "White Glove Clean" standards. Thank you for being our guest. We are grateful for your support. Sincerely, Ryan Batley General Manager

We enjoyed a suite on the third floor with abundant space and a great layout. Definitely one of the top hotels we stayed at. Rooms were clean, comfortable, and quiet. Staff was engaging and helpful. Also enjoyed sitting outside at the attached Ground Round restaurant. Entire facility is a gem.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
R2416UDdanw, Thank you for the fantastic review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am so excited to hear you noticed our clean facilities. Our team takes pride in our "White Glove Clean" culture and leading the market in our cleanliness standards. Our campus is in a park like setting which include amenities such as the Aquatic Fun Center, Ground Round Grill & Bar, gaming area, fitness center, Platform Tennis Courts, walking / biking trails, mini golf, playground and expansive patio. The layout and design gives guests of all ages something to look forward to. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

Check in clerk had no idea what she was doing. I was given a voucher for 10% off breakfast at the attached Ground Round restaurant, meaning they intended to soak me for breakfast, rather than allowing me to simply grab some fruit, a muffin or danish, maybe some yogurt and coffee and be on my way. And really, Ground Round? Not my kind of place for any meal, especially breakfast. There was no ice machine on my floor, but they reminded me there was an elevator! Who among us wants to schlep off to another floor after a long day traveling? The pillows were lousy, cheap cut foam pieces. Just getting to this hotel requires traversing way too many roundabouts. Do yourselves a favor, and give this place a hard pass.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Nsyimfth, On behalf of our entire team at the Best Western Premier Bridgewood Resort Hotel and Conference Center, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Constructive feedback is beneficial to our team as it allows us to make positive change. Can you share more details on why you felt the Front Desk Agent was not meeting your standards? I can be reached at ryanbatley@bwneenah.com or 920.967.4350 x5003 A 10% voucher to the Ground Round Grill & Bar is intended to make you aware of their breakfast offerings and provide an incentive to eat there. You certainly are welcome to purchase our Grab N Go breakfast which is available at the Front Desk 24/7. I am sorry to hear our attached restaurant is not your kind of place. The Ground Round Grill & Bar, Neenah is ranked #1 on Trip Advisor and is not only a destination of choice for our hotel guests, but locals as well. We do have ice machines on the second and third floor of the hotel, but we do not have one on the first floor where your room was. Both ice machines are located directly off the elevator. I apologize for any inconvenience that may have caused. I am surprised to hear about your dissatisfaction with the pillows as we have recently remodeled and have had inquiries from guests who want to purchase them. We would have happily replaced them as our Front Desk Team is available 24/7 for any requests. Please know our resort is Pet Friendly as we have a set number of rooms designed and dedicated for dogs. Unfortunately, one or both of your two dogs got sick in the room and created a large mess. We were not informed of the dogs at check in and did not have the proper set up for your stay to include dogs. We will use your feedback to make positive change to better serve you and others in the future. Sincerely, Ryan Batley General Manager

We were given a complimentary whirlpool suite the night of our wedding and it was absolutely beautiful. We were given a bottle of Champaign and we felt so pampered. I was very impressed by the full bottles of non toxic, vegan, cruelty free shampoo, conditioner, and body wash in the shower. Well done Best Western.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello kylie407, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. Congratulations on your big day day! We are excited to hear you celebrated such an important date with us and left feeling pampered and impressed. Our remodeled Whirlpool and Fireplace Suites have been a destination of choice for couples looking to celebrate a night out. With our Aquatic Fun Center and restaurant on site, couples can be wined and dined without having to leave the resort. I am excited to share your feedback with our team. Thank you for being our guest. We wish you years of happiness! Sincerely, Ryan Batley General Manager

We have stayed at this location 6x in 6 mos. We love love the outdoor hot tub and pool. Is a great place to come with the family. Every time we stay my family have a great time. Great customer service.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello delgadillomarisol, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! We are sincerely grateful for your loyalty and support of our resort. Thank you for choosing us when it comes to family entertainment! Our resort is the perfect destination for family fun as there is something for everyone without even leaving the property. We have an Aquatic Fun Center with 4 bodies of water, gaming area, fitness center, Pickleball Courts, kid's playground, attached restaurant with expansive patio, mini golf, and walking / biking trails all surrounded by a park like setting. We have easy access to Interstate 41 and are within minutes of downtown areas, shopping centers and parks if you are looking for something more. Thank you for being our guest. We look forward to your next visit. Sincerely, Ryan Batley General Manager

We stay here for packer games. Our boys love the pool area and playing mini golf next door to the.hotel. The restaurant has also always been friendly and great service. The rooms are spacious staff always helpful.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello leiniered2021, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference! Also, GO PACK GO! Thank you for making us your resort destination of choice when visiting historic Lambeau Field. We are so glad to hear you and your family were able to enjoy all our resort has to offer. We are easily located off Interstate 41 with free parking. This allows for quick access to area attractions as we are close to many. During the regular season, we offer bus transportation to home Packer Games for a small fee. Guests can ensure a safe trip to and from Green Bay without the hassle of parking and traffic. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

Clean, quiet, fabulous restaurant. Friendly and very helpful staff, from the front desk to maid service! Great area to talk a walk, bike ride and miniature golf, Golf course looks nice too, but I don't golf!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Cosmopolitan213445, First of all, GO PACK GO! Secondly, thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. If you are looking for a resort style experience while celebrating a Packer win, we are a great choice! Our resort is easily accessed off Interstate 41 with free parking. We are a short drive to Lambeau Field and have options for bus transportation to and from Green Bay on game days. Our onsite amenities create fun for fans of all ages. It is great to see you enjoyed many of them and had positive interactions with all of our team members. Like the Packers, we too strive for excellence in all areas. Thank you for being our guest. We are grateful for your business and hope to see you soon for another Packer Game. Sincerely, Ryan Batley General Manager

This hotel is one of our favorite places to stay. Everything is always so nice. I've recommended this one to everyone. I wish the owners would take over the other Best Western hotels in Wisconsin so we would enjoy our stays at those too.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello tabel225, Thank you for the amazing review and 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center. We are beyond grateful for your continued business, support and recommendation to others. That truly is the highest praise we can receive. We are one of the few, if only, locally owned and operated hotels in the Fox Valley region. Our team shares in the same mission and Culture of Service that allows us to best serve our guests and create repeated experiences like you have had. I am proud to share your feedback with the staff that makes these reviews possible. Thank you for being our guest. We are grateful for your business and loyalty. Sincerely, Ryan Batley General Manager

I rented a suite for my daughters birthday. The suite was actually very nice, two rooms attached by a living room. The girls all loved the water park area. Everything was super clean. We loved having the restaurant attached. We also enjoyed being able to utilize the mini golf that was right outside the hotel. Highly recommend!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello jessicafalbo84, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! We are so grateful picked us to help you celebrate your daughter's birthday! As the Fox Valley's only resort hotel, we feel we are the perfect destination for celebrations. With onsite amenities such as an Aquatic Fun Center, gaming area, Ground Round Grill & Bar, playground, mini golf, Platform Tennis courts, pet friendly rooms, expansive patio with firepits and walking/biking trails, there is fun for all ages without having to leave the grounds. Thank you for being our guest. We are grateful for your business and support and Happy birthday! You recommendation to others is the highest praise we can receive. Sincerely, Ryan Batley General Manager

Very friendly staff. Huge spa tub. Only criticism is tub is set we're you lounge with backs to tv and fireplace. Room wasn't ready at check in. Will be staying again as this was a leisure weekend with my wife.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello ninat8172021, Thank you for the positive review and constructive feedback of the Best Western Premier Bridgewood Resort Hotel and Conference Center. We are grateful that you trusted in us for a weekend away with your wife. Our newly remodeled guest room suites have been a popular choice for traveling couples. In addition to the select rooms with whirlpools, we have an Aquatic Fun Center that features an indoor and outdoor hot tub. I am glad to see you enjoyed all of your interactions with our team members as we strive to lead the industry in guest service. I look forward to sharing this with the team members who made that possible. I do apologize that your room was not ready as we are focused on cleanliness more than ever. We will use your feedback to see how we can better execute in the future. Thank you for being our guest. We look forward to your next stay. Sincerely, Ryan Batley General Manager

Great stay. Property very clean and updated. Staff exceeded all request. Very nice restaurant in hotel with good prices, selection, and great food and service. Great location, close to all but away from any noise or traffic. All shopping requirements local. Great swim/rec area for all ages!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello johnathan2021, Thank you for the kind review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. We are thrilled to hear that you had a great stay and that our team exceeded all expectations. Our team strives to lead the industry in guest service as we try to personalize your stay as much as possible. I look forward to sharing your comments with those that make it happen. Our attached restaurant, the Ground Round Grill & Bar, is also rated #1 on Trip Advisor and serves breakfast, lunch and dinner in 3 seating areas; a dining room, sports lounge and expansive outdoor patio. There are setting and food options available to meet just about every request. They also offer room service. Thank you again for the high praise and for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

I love that the game room overlooks the indoor pool (indoor pools are important in WI). I love the indoor and outdoor options for jacuzzis. I took advantage of the whirlpool inside my hotel room. The distance to the Appleton mall was a breeze. The location of the resort made me feel safe about being there. It was tucked away and nestled next to a nice suburban area. I love the hallway leading to the restaurant inside the hotel. It's similar to the Streets of Yesterday at the House on the Rock. It's a charming and romantic place. Perfect for a romantic getaway, family vacation, business trip, personal getaway or even if you're just looking to host an event. If you book a stay here, you'll want to make it for more than one night. You'll leave feeling refreshed.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello lukebaierl, Thank you for the amazing review and 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center! It is so great to hear you left feeling refreshed and enjoyed all our resort has to offer. We are the Fox Valley's only resort hotel and are located in the heart of Neenah. Our grounds offer a park like setting surround by water and trails. We have free parking and easy on and off access to Interstate 41. We are minutes from International Appleton Airport and numerous downtowns. Thanks again for the fantastic review. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

They didn't give me my $20 credit I was suppose to receive from a previous stay at a Best Western. No free breakfast because this is a Premier and they aren't required to. Bodywash container was empty. It was quiet, but I would stay away from Premier Best Westerns. They offer free coffee, but not free bottle water. They charge $2.00 a bottle. The bed was noisy.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Deedra H, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. I am sorry to see we did not meet your or our standards during your recent stay. I am seeing your $20 credit was applied and is showing on your folio report. If you still have questions, please call us at 920.720.8000. We do have bottle water in the guest rooms that are available for purchase at your convenience. Free infused water and coffee can be found at the hotel lobby 24/7 along with free coffee and tea in your guest room. I will follow up with our Housekeeping Team in regards to the body wash. I apologize for the oversight as the bulk amenities are new for us and we will be making the necessary improvements to better serve you and others in the future. I hope you consider staying with us and other BW Premier properties again. Our hotel and restaurant are both ranked #1 in our market and strive to provide guests with memorable service. We are committed to learning from your experience and making positive changes. BW Premier consistently ranks near or at the top in the coveted JD Power rankings. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

This hotel was very nice and extremely clean. We stayed with out children and dog for a few nights while visiting family, and the rooms, grounds, services, and amenities were outstanding. We will definitely return in the future.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello jdompke, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. It is so wonderful to know you and your family spent quality time together. Thank you for putting your trust in our resort to provide safe, clean and fun entertainment. We feel our resort is perfect for traveling families as once they arrive, there is no need to leave as there is fun for all ages. Newly remodeled guest rooms, an Aquatic Fun Center, gaming area, fitness center, Ground Round Grill & Bar, platform tennis courts, outdoor patios, children's playground, walking/biking trails and mini golf are all part of our campus. It is so great to hear you will return as that is the biggest compliment we can receive. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

We recently stayed the night for an on sight wedding. We arrived early and our room wasn't quite ready. The man who checked us in kept checking for us so we wouldn't have to wait. The outdoor ceremony area was beautiful as was the inside.. everyone was super friendly and the entire place was spotless clean!! We were only staying for one night so we didn't get to do anything else, but the pool area looked fun.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello tdprax2021, Thank you for the amazing review and 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center. Congratulations to the wedding couple! We are thankful for their trust with such an important day. We feel our resort is the ideal location for a wedding. Indoor and outdoor ceremony space, recently remodeled guest rooms, a grand ballroom, outdoor patio space, Aquatic Fun Center and the Ground Round Grill & Bar provide guests with a full resort experience with the convenience of having it all in one, easy location. We hope you can visit us again to take advantage of the Fox Valley's only resort and all the activities we have on our grounds. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

I was very impressed with the cleanliness of the rooms and entire hotel, the room we stayed in was huge and was able to accommodate 2 adults and five children with tons of extra room, the room looked like a small apartment! they also have a kids pool, a bigger pool 2 hot tubs and a water slide that are very kept up, staff continuously stocked towels and made sure everything was clean. The staff was also very helpful and friendly during our visit.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello CandiPaint, Thank you for the 5 star review of the Best Western Premier Bridgewood Hotel, the only resort in the Fox Valley. I am glad to see you enjoyed your experience with us and am proud of our team for delivering on our promise to lead the industry in cleanliness and service. Our We Care Clean protocols have been set in place to not only keep our guests safe, but also our team members. I am happy to see you noticed this not only in the guest room, but throughout the entire hotel and Aquatic Fun Center. Our Aquatic Fun Center has been appealing to traveling families as our 4 bodies of water keep all ages entertained. The pool is overlooked by a mezzanine area that is home to a gaming and fitness center. Thank you for being our guest. We hope to see you again soon. Sincerely, Ryan Batley General Manager

Quiet, beautiful accommodations. Lots of room I. The room. Love that robes were available to use to go to the pool. Unable to make use of the meal discount coupon due to timing,had to pick up daughter from surgery center at 5:30 am. We would definitely stay again when staying in the Fox Valley area.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello mjheartlake, Thank you for the 5 star review and high praises of the Best Western Premier Bridgewood Resort Hotel and Conference Center. It is wonderful to know you enjoyed the rooms, robes and accommodations. Our team strives to ensure guests have the cleanest and most comfortable stay as possible. In addition to our Aquatic Fun Center, guests can enjoy free bike rental and access to mini golf and a children's play area near the patio of the Ground Round Grill & Bar, our attached restaurant. We hope all went well with your daughter! We look forward to your return to the Fox Cities. Thank you for being our guest. Sincerely, Ryan Batley General Manager

The staff at this property is remarkable. I always feel so welcomed and appreciated when checking in and during the stay. Also the adjacent return to is great and a real value with the coupons from the hotel. Also if you can visits in the summer the outside bar area is great with music and fun.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello ASAMAA, Thank you for the 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference! We are excited to see such high praises regarding our team members and service standards. Our Team strives to lead the industry in guest service and that begins with a sincere and caring welcome. Our Front Desk Team leads by example in this regard. It is great to hear you enjoyed our hotel amenities that include the attached Ground Round Grill & Bar, which serves breakfast, lunch, dinner and room service. They have three service areas including a dining room, Sports Lounge and expansive outdoor patio with four fire pits. The patio is a local and hotel guest favorite in the warmer months. Thank you for being our guest. We are grateful for your business and hope to see you again soon. Sincerely, Ryan Batley General Manager

We stayed at the Best Western Premier in Appleton, WI for our son's basketball tournament weekend and the entire place was perfect for us. The rooms were clean and nice, the bathroom was huge! The pool and outdoor jacuzzi was nice and relaxing. We will be back!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello vanessa0621, Thank you for the 5 star rating and intent to return to the Best Western Premier Bridgewood Resort Hotel and Conference Center! This is the highest praise we can receive and are happy to see you enjoyed your experience. We are excited that families are able to safely travel and create memories together. Our resort has always been a top choice for families given our onsite amenities and dedication to cleanliness. In addition to the Aquatic Fun Center we have a gaming area, walking/biking trails, Fitness Center, Ground Round Grill & Bar, Pickleball Courts and mini golf. I hope the tournament went well and we look forward to hosting your again. Thank you for your business and support. Sincerely, Ryan Batley General Manager

My 10 year old and I stayed with family for a private party, I couldn't get her away from the pools! I wish I had more time to explore the property and take advantage of mini golf. Next time I'll bring my toddler to try out the kiddie pool.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello jillianj2003, Thank you for the fantastic review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am excited to know you trusted in our resort for family fun. Our team has been working hard to ensure we are keeping each other and our guests as safe as possible through our industry leading We Care Clean program. In addition to high cleanliness standards, our resort many guest room suites and onsite amenities such as the Aquatic Fun Center, walking trails and Mini Golf Course that keep everyone engaged. The low depth activity pool is great for toddlers and young kids. We look forward to your next visit with the entire family. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

Beautiful hotel and resort in Neenah. Huge corner room with modern amenities. The bed was a bit hard, but otherwise fantastic. Clean, stylish, easy to find, and very comfortable rooms. What more can you ask for?

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello dawnsmerda, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! It is great to see you enjoyed your spacious room, décor and comfort. We recently renovated all 95 guest rooms as the beds are very new given the firmness of the mattress. We are easily located off Interstate 41 in the center of Neenah with free parking. Cleanliness is a top priority for our team so I am also glad to know you noticed our high standards in that regard. Thank you for being our guest. We are grateful for your business and support. We hope to see you again soon. Sincerely, Ryan Batley General Manager

Fun, clean, and friendly. Pool and hot tub great for the whole family. Suite was roomy and well laid out. It was great having a table and chairs with the mini kitchen. The internet was fast and kept up with all our devices.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello chunkzero, Thank you for the 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center. Your trust in our resort to not only provide family fun, but guest safety is much appreciated. I am thankful for your support and positive comments. We know how important the internet is for travelers. Great to hear is worked well for you. Our Aquatic Fun Center and newly remodeled suites have been favorites spots for traveling families. Our two-bedroom family suite features 2 bedrooms and 1 bathroom with 1 extra vanity with a sink in the living area. This suite features one bedroom with a King size bed and TV. The second bedroom features 2 double beds and an additional TV. The living area of the suite has a sofa sleeper, wet bar, TV, table with 2 chairs and a bench. This suite features plush top mattresses and premium linens, a microwave and refrigerator, bathrobes, and USB charging outlets. Thank you for being our guest. We are grateful for your business and support. Sincerely, -The Bridgewood Team

After arriving at 4PM I was told my original room I requested was not available and that the room they put me in was still being cleaned by house keeping. It would be another 2 hours till my check in 630pm

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello 828rookie2021, Thank you for completing a review regarding your recent stay at the Best Western Premier Bridgewood Resort Hotel and Conference Center. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel's services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests' stay. We appreciate you providing insight on what we can do to better meet your needs going forward. The Pandemic has been devastating to our team members and business and now the resurgence of travelers has come with challenges. Since more people have become comfortable with traveling and being Spring Break, our hotel has been heavily occupied by large groups or families in every guest room. In normal times, we would have a mix of corporate, leisure and wedding guests that would allow us to clean the rooms faster. In addition to the large groups, we have added industry leading cleaning protocols that also increase the amount of time spent cleaning each room for your and our team member safety. Our goal has been to get all guests checked in by 4pm. Again I am sorry to know this impacted your stay. Thank you for being our guest. We are grateful for your business. Sincerely, Ryan Batley General Manager

Enjoyed our stay here! Room was very large with a counter space above microwave and refrigerator. Everything was very clean. Minimal noise after hours. Nice pool with slide, zero depth area for younger kids, and indoor and outdoor hot tubs. Hope to stay here again.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello mwebber2021, Thank you for the 5 star review and thank you for selecting the Best Western Premier Bridgewood Resort Hotel and Conference Center as your Spring Break destination of choice. Our Aquatic Fun Center has been a huge hit with traveling families with four bodies of water and gaming area that overlooks the pool. It is great to know you enjoyed the large rooms, attention to cleanliness and quiet afterhours. We look forward to your next stay! Thank you for being our guest. Sincerely, -Ryan Batley General Manager

Very nice rooms, very nice pool and facility. I love the little downtown feeling as we walk to the restaurant. The room was very homey and lots of space to put our belongings. The kids are for the pool is amazing! Our family definitely will be back.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello brittanyjks12, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. We are so glad to see you and your family enjoyed everything the resort has to offer. Our Main Street area is one of our signature spaces in the resort. With a cobblestone street and lighted ceiling skylight, the area is designed to look like a 50's downtown. Not only is this an attraction for hotel guests, but it is a great location for cocktail hours and wedding pictures. Thank you for being our guest. We are grateful for your business and support. Stay well. Sincerely, Ryan Batley General Manager

This was our first hotel stay with our three kids (ages 4, 2, and 10 months). We went for the water park and the kids had a blast. Each of the kids was able to enjoy themselves without any issue. For a first night in a hotel, the kids loved the big beds.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Kyle, Thank you for the fantastic review and more importantly, thank you for trusting in the Best Western Premier Bridgewood Resort Hotel and Conference Center for your first family outing! These types of reviews bring such joy to our team as we truly enjoying serving others and helping bring an experience to life for them. Our Aquatic Fun Center is set up to appeal to kids of all ages with a water slide for big kids and a low depth pool for the younger ones. It is great to see they enjoyed the rooms as well as they were all remodeled recently. Thank you for being our guest. We hope to see you again soon. Sincerely, Ryan Batley General Manager

The Bridgewood is very clean and service was great! It was the perfect size and is connected to the Ground Round bar and grill. The convenience of the restaurant was nice but it also offered great service and quality food! We loved the swimming area! It was perfect for small children and was an overall great family friendly place!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello candyceertl, Thank you for the wonderful review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! I am so happy to see you and your family were able to spend quality time together. Thank you for choosing us to do so. Our resort is set up great for families as its all in one inclusiveness is not only convenient for leisure travelers, but corporate and wedding as well. We are easily located off Interstate 41 with free parking and surround by a park like setting. Once guests arrive, they don't have to leave. Remodeled guest rooms and suites, 10,000 square feet of meeting space, Aquatic Fun Center, Fitness Center, Ground Round Grill & Bar, mini golf, Pickleball Courts and walking/biking trails all on property. I am glad to know you also noticed about attention to cleanliness and focus on guest service. Thank you for being our guest. We are grateful for your business and support. Stay well! Sincerely, Ryan Batley General Manager

It was a great stay and the room was clean and the food was good, i would highly recommend staying at this hotel in the future as the staff was great and the overall atmosphere was solid, just want to say thanks

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello michaelolson2021, Thank you for the 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center! I am so thankful that you took the time to give us thanks and recommending our resort to others. That is the highest praise we can receive. Our team works hard to lead the industry in guest service and white glove cleanliness. Our attached restaurant, the Ground Round Grill & Bar, is the #1 rated restaurant in Neenah and offers hotel guests a convenient and quality experience dine in, take out or room service. Thank you for being our guest. We are grateful for your business and support. Stay well! Sincerely, Ryan Batley General Manager

The kids loved the pool, slides and hot tubs. The Arcade has the crane game - that doesn't work. There is no continental breakfast - they offer a small selection of "grab n go" items at a higher cost.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Linda Lee G, I am sorry to see we did not meet your or our standards of a 5 star experience at the Best Western Premier Bridgewood Resort Hotel and Conference Center. Our Arcade games are provided and serviced by a third party vendor. Unfortunately, they have not serviced that crane game yet, but we hope for it to be addressed soon. I apologize for the inconvenience. It is great to see that the kids in your group enjoyed the Aquatic Fun Center. With 4 bodies of water, including an outdoor whirlpool, there is fun for kids of all ages. This, along with our high standards of cleanliness, has made our resort a destination of choice for traveling families. Our attached restaurant, the Ground Round Grill & Bar, offers a hot, made to order breakfast with discounts available to hotel guests. We also offer a Grab N Go option available for purchase 24/7 from the Front Desk. Thank you for being our guest. We are thankful for your business and support. Stay well. Sincerely, Ryan Batley General Manager

This hotel and resort is stunning. I honestly felt like I was out of place because of how nice it is. I chose to stay here last minute because a different hotel chain I was supposed to stay at wasn't very clean. Leaving that place and coming to the Best Western Premier was a literal night and day difference and I'm so glad I chose to come here. Will definitely be staying here again in the future.

We loved our stay here. The pool was perfect for our three boys, ages 6, 4, and 1.5. They loved the slide. The beds were a little firm for our liking but overall a great stay. The room was spacious. We would go back!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello katielbreuer, Thank you for trusting in the Best Western Premier Bridgewood Resort Hotel and Conference Center for your recent travels! It is wonderful to see that everyone enjoyed their time at the resort. Thank you for the 5 star rating. The Aquatic Fun Center is one of our resort's most popular amenities. With 4 bodies of water, including an outdoor and indoor hot tub, there is fun for all ages. We recently renovated all 95 guest rooms including all the furniture and fixtures. This may be a reason for the firmness given everything is still very new. I am glad to see you found the room spacious and enjoyable. Thank you for being our guest. We are grateful for your business and look forward to your return. Sincerely, Ryan Batley General Manager

Love this hotel. We've been here a few times and the kids love the water slide, pool, hot tubs, and splash pad. Extremely convenient location with respect to Appleton. Staff is so friendly and accommodating.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello elizzabeth15, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! Your continued support does not go unnoticed and is greatly appreciated. We are thankful that you and your kids continue to trust in our resort to provide family fun. The Aquatic Fun Center, with 4 bodies of water, has been a big hit for families as is appeals to all ages. We strive to led the industry in guest service and continuously are striving to improve. I look forward to sharing your comments about our friendly team members with them. Thank you for being our guest. We are grateful for your business and support. Stay well. Sincerely, Ryan Batley General Manager

We stopped in, for a 1-night stay after a 6-hour drive. Didn't arrive until 10:00p.m. on a Thursday night. Mark at the front desk was very friendly. One of the main reasons for staying at this property, was that it had the best reviews, and was only slightly off of our planned route from the Twin Cities. Upon unpacking, we immediately made our way to the outdoor hot tub on the property. What was VERY NICE, was the 12:00 midnight closing time of it. Very relaxing on the 30 degree night, and clean. There is a Green Mill restaraunt on site. But, it was closed when we checked in. Luckily, I brought a couple of cold beers in my cooler. As, I was told that the City of Neenah, has laws against selling beer after 9:00p.m. I was like "Really? Aren't we in Wisconsin?" We stayed in room# 3038. It was a single king, with a wetbar, fridge, microwave, and safe. A separate living room. Regardless, all of the staff at the property, and the property itself is in very nice condition. Well managed. I wouldn't hesitate to stay at this property again, if I were in need of lodging in the area

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Stephen M, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! I am happy to see you enjoyed your visit to the Fox Cities. Thank you for choosing us as your destination of choice. We are easily located off Interstate 41 with free parking, tucked in a park like setting. We are minutes away from Historic Downtown Neenah and are close to Appleton and Oshkosh shopping centers. The Ground Round Grill & Bar is attached to our hotel and is also rated #1 on Trip Advisor. Our Aquatic Fun Center has always been a big hit, but especially now as travelers are looking for safe and convenient fun. The outdoor hot tub is a guest favorite during the winter months. I am also glad to hear you noticed our cleanliness standards and remodeled guestrooms. We hope you are in the area again and have another opportunity to serve you. Thank you for being our guest. We are grateful for your business and support. Stay well. Sincerely, Ryan Batley General Manager

We stayed here to celebrate our son's birthday and were pleasantly surprised to have a room right next to pool access. It was perfect. Rooms and pool area were clean. Staff was doing a great job taking precautions for covid. The only thing that disappointed us was the outdoor hot tub jets weren't working properly. We will definitely be back again. It was a great place to meet friends and have a little family fun.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello 196laurad, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! We are thankful you chose our resort to celebrate your son's birthday and are excited to hear it was perfect. I am proud to hear our teams met our goals of cleanliness and COVID19 changes. We were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of the Pandemic. Our hotel prides itself on embracing BWH Hotel Group's We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. I am sorry to hear about the issue with the outdoor hot tub jets. I will work with our Engineering Team to get this fixed. Thank you for being our guest. We are grateful for your business and support. Stay well! Sincerely, Ryan Batley General Manager

Nice, but a little noisy, stayed in front of hotel this time and heard people checking out, and people walking heavy above us. Back of hotel and top floor is best!!! Hotel Staff was pleasant, but no adult times for pool area and outdoor hot tub

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello harbormaster686, Thank you for the review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am glad to see you enjoyed your stay. We want all of our guests to have a positive experience, but not at the expense of others. Please know our Front Desk Team is at your service when you stay with us and will address any noise concerns you may have. I apologize for the inconvenience this caused. Our Aquatic Fun Center has 4 bodies of water. Indoor and outdoor hot tubs, a low depth kiddie pool and activity pool with adjacent slide. After 10pm the center is closed to kids under sixteen. Thank you for being our guest. We are grateful for your business and support. Stay well. Sincerely, Ryan Batley General Manager

Some friends and I got the kiddos together for a weekend stay. We had a great time here! The room had great decor, plenty of room and comfy beds. It was very clean upon arrival. The attached restaurant (Ground Round) had excellent food and was not too pricey. Overall, the hotel was money well spent!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Steve O, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! I am excited to see you had an enjoyable time with family and friends. Thank you for trusting in our hotel for your weekend getaway. We recently renovated all of our guest rooms, many include spacious suites. Our team will be happy to know you took notice of the cleanliness along with the comfort and décor. The attached restaurant, Ground Round Grill & Bar, is a convenient option for our guests offering breakfast, lunch, dinner, take out and room service. Not only are they an option for hotel guests, but they proudly serve the community as the number 1 restaurant in Neenah. Thank you for being our guest. We are grateful for your business and support. Stay well! Sincerely, Ryan Batley General Manager

Never again! Hair in our whirlpool, the accessible room was not accessible. Bathroom mirror and faucet had watersheds everywhere when we walked in- never cleaned. We opened a drawer to unpack and a pill bottle with marijuana was inside it. We left it. This place is rediculous!!! We told the staff about our room and she said she would let room service know, and nothing happened. I could have stayed home and been more satisfied. Horrible!!!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Kimberely0221, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel's services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests' stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know I will discuss your comments with our team to see what may have happened and how we can improve moving forward. Thank you, Ryan Batley General Manager

Very clean, large room and friendly staff. The hotel was inviting and the pool was very nice. Although I did not eat at the restaurant attached but it looked nice, and I will try it next time I'm in town.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello luxtravis, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am glad to see you had a great stay! We are excited to see you enjoyed our newly remodeled guestrooms, many of them being suites which have been popular during the Pandemic due to our We Care Clean protocols. The Ground Round Grill & Bar has also made changes to keep guests safe blocking off 50% of tables, adding glass dividers and having a strict mask policy for our team members. Hopefully you can try them next time you are in the area. Thank you for being our guest. We are grateful for your business and support. Stay well. Sincerely, -The Bridgewood Team

Greta place. This last time was a little off. They had a ton of kids running around. Called the desk (11pm) they stop for a short time. They staff and the bar/ restaurant are great. Would recommend it. Will be trying it again. Hopefully soon!!!!!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello 724rickl, Thank you for the compliments of the Best Western Premier Bridgewood Resort Hotel and Conference Center. We are grateful for your continued support. The resort has been a popular destination for families due to our We Care Clean safety protocols, high cleanliness standards and resort amenities. We want all of our guests to have an enjoyable experience, but not at the expense of others. As you know, our Front Desk Team is staffed 24/7 and will happily address any concerns you may have. It is great to see you enjoyed the onsite restaurant, the Ground Round Grill & Bar. Not only are they an option for hotel guests, but the restaurant is a local favorite due to great service, food, specials and entertainment. The outdoor patio in the summer is a perfect location for dining. Thank you for being our guest. We are thankful for your business. Stay well. Sincerely, Ryan Batley General Manager

My daughters (ages 12 and 17) and I spent two nights in a suite. We had fun in the pool and hot tub and enjoyed downtime in our suite. Everything was very clean with hand sanitzer and sanitizing wipes located throughout the hotel.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello vans4now, Thank you for the 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center! It is nice to see you and your daughters were able to enjoy some time together. Thank you for trusting in our resort for your recent outing. Team Member and guest safety is a top priority for us and that begins with cleanliness. Best Western has led the industry with their We Care Clean program placing sanitation at the forefront. I am happy to know you saw these changes throughout the property. The Aquatic Fun Center has been a guest favorite over the winter months with 4 bodies of water including an indoor and outdoor hot tub. Other onsite amenities including the Fitness Center, gaming area, 2 Pickleball Courts and Ground Round Grill & Bar. Thank you for being our guest. We are grateful for your business and support. Stay well! Sincerely, Ryan Batley General Manager

Rooms were nice and staff was friendly, however the hotel completely lack covid precautions. There was a wedding with guests going up and down the hall without masks. There were kids from the wedding running around unsupervised without masks. Same thing in the pool area, which was a mess. It said no food or beverages but most of the adults in the evening were drinking alcohol. Empty beer cans stacked on top of the towel deposit. Not a great environment for a pool area geared toward kids.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello lauramarie_9 Thank you for completing a review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel's services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests' stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group's We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. It is clear we did not meet those promises in the Aquatic Fun Center and we will make changes to better support our standards. Thank you for being our guest. We are grateful for your business and support. Stay well. Sincerely. Ryan Batley General Manager

This Best Western is the best Hotel we have ever stayed in. Pool area was A+ with splash pad for kids, water slide, indoor AND outdoor hot tubs that were very large, with a Huge pools as well. Always clean towels and impeccable rec area!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello X3094PRmark, Thank you for the 5 star rating and high praises of the Best Western Premier Bridgewood Resort Hotel and Conference Center! I am happy to see you and your family were able to enjoy our Aquatic Fun Center. This resort amenity has been a huge hit for families that are looking for a clean, safe and fun experience as there is something for kids of all ages. Our team strives to be the best hotel especially in regards to service, cleanliness and our facilities. I am excited to share your review with them as they have worked extra hard during the Pandemic implementing our We Care Clean industry leading standards to keep each other and our guests safe. Thank you for being our guest. We are grateful for your business and support. Stay well! Sincerely, Ryan Batley General Manager

first time celebrating my birthday in awhile, everything was perfect! the lobby was clean and impressive, we checked in in less than a minute(i'm not kidding) the pool area was clean, and open at incredibly impressive times. we were able to swim until 11pm and wake up and be at the pool again right away in the morning. the food at the resturant as so good and the morning breakfest arrived warm and fast the beds were also super super comfy. we were staying with our 4 year old son and they suggested the king suite over the phone, private and away from little man. he slept on their pull out couch in the living room and we were able to relax, watch tv, and have appropriate amount of privacy. the bathroom was super clean, the entire room was great. easily the best birthday i've ever had

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello KatyDudas, Thank you for the amazing review and 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center. Thank you for putting your trust in our team to help you celebrate your birthday. I am so proud of our team as it looks like exceed expectations in all areas and most importantly in regards to cleanliness and service. Our team takes pride in our White Glove Clean standards and even more so now during the Pandemic. Best Western has led the industry in new protocols and safety measures including electrostatic spraying. Our Housekeeping team has done a wonderful job with all the changes to keep each other and our guests safe. It is great to hear we recommended a room type that would best fit the needs for your family and that you were able to enjoy breakfast in the attached restaurant, the Ground Round Grill & Bar. Thank you for being our guest. We are grateful for your business and support. Stay well! Sincerely, Ryan Batley General Manager

My experience from Booking to check out was great, thanks to Mark. I was a little unsure about how the room would be since I was traveling with a pet. The room exceeded expectations. It was completely pet friendly, but more importantly, CLEAN and up to date. Mark goes out of his way to ensure customers are taken care of and having an enjoyable experience.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello farmerdoodles, Thank you for the 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center! I am glad to hear every experience from check in to check out was positive. Our team takes pride in making your visit convenient and comfortable every step of the way. Mark is truly a leader in this area making our guests feel welcomed and appreciated. I look forward to sharing your comments with him. In addition to our service, our team takes pride in our facilities and cleaning standards. We recently renovated all of our guest rooms and have implemented industry leading cleaning protocols through our We Care Clean program. Again, I am glad to hear all was enjoyed for you and your 4-legged companion. Thank you for being our guest. We are grateful for your business and support. Stay well! Sincerely, Ryan Batley General Manager

The room was phenomenal, a whirlpool tub and fireplace along with dual showerheads... Like a spa!! Mark from the front desk went above and beyond to help us celebrate my significant other's 50th birthday!! Just amazing!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello LisaKD77, Thank you for the 5 star rating and fantastic review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. Happy belated to your other half! We are so glad you trusted in us to help you celebrate such a milestone birthday. All of our guestrooms were recently remodeled and many of them are suites featuring Sunrooms, Whirlpools, Dining Tables or two room concepts. Guests love our showerheads and comment on them often. I am glad Mark and our team made you feel as though you were at the Spa! I look forward to sharing this with them. Thank you for being our guest. We are grateful for your business and support. Hope to see you again. Stay well! Sincerely, Ryan Batley General Manager

Amazing place, awesome pool and great staff! Man at the front desk went out of his way to surpise my daughters and make a mermaid poster and hang it on our room door! The pool is great for all different age groups!! This hotel is cheap for how nice it is! Will be going back for sure!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello ashleealec, Thank you for the 5 star rating and fantastic review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! I am so glad your family was able to enjoy a resort vacation together. I am proud of our Front Desk Team for going above and beyond to make your daughters feel welcomed and appreciated. Our Aquatic Fun Center is perfect for traveling families as there is something for everyone with the low depth activity pool to the slide to the outdoor whirlpool. Many families find themselves enjoying a meal after swimming at the Ground Round Grill & Bar which is attached to the hotel by dining in or ordering room service. Thank you for your business and support. We look forward to your next visit. Sincerely, Ryan Batley General Manager

Room was so nice and clean. Jacuzzi tub was amazing! Check in and out easy. We had a good time with the kids in the pool. Pool was clean, and warm. Out door hot tub was perfect!!! Definitely will stay again, close to down town so it was easy to Uber back from the bars.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello BVB12155, Thank you for the fantastic review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! I am so glad your family got to enjoy a resort vacation during these challenging times for all. Cleanliness has always been important to us as our We Care Clean program has led the industry with our new protocols. We are committed to keeping you and each other safe. The Aquatic Fun Center has been a big hit with traveling families as the low depth activity pool, slide and indoor/outdoor hot tub provide fun for all. We are easily located off Interstate 41 with free parking making coming and going convenient. We also have an attached restaurant with dining room, sports lounge and expansive patio with 4 fire pits. Thank you for being our guest. We are grateful for your business and support. Stay well! Sincerely, -The Bridgewood Team

The place is nice, clean, and had good amenities. We enjoyed the pool, and the slide entertained older children/young adults/adults. The holiday decorations were lovely, and provided a nice atmosphere, and nice photo ops. The fitness center was too hot, though, but the center itself was well-equipped. I loved the mattress, and I like that their was a top cover over the quilt, so I would feel comfortable sleeping under a clean quilt.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello kadyw55, Thank you for the great review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am so glad to hear your entire family was able to enjoy the resort and our amenities. The Aquatic Fun Center, with 4 pools, has been a big hit with families looking to safely vacation during these tough months. I am happy to know you noticed our high cleanliness standards as that has been something we have always taken pride in and even more so now during the Pandemic. Our team is committed to keeping each other and our guests as safe as possible. I am sorry to hear about the heat in the Fitness Center as we will look to address it for future guests. Thank you for being our guest. We are grateful for your business and support. Stay well! Sincerely, Ryan Batley General Manager

hotel and rooms are absolutely beautiful. i expected the same old hotel room. the room we were in had it's own little living room area. it was kind of like a mini apartment. we were able to sit there comfortably with friends we were with and socialize

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello jr5522, Thank you for the 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am excited to hear you and your friends were able to enjoy our resort during these tough times for all. Our guest rooms have recently been renovated and feature all new furniture and fixtures with local décor showcasing the area. We have many 2 room and fireplace/whirlpool suites that have been very popular for traveling families looking for fun entertainment outside of their homes. Our We Care Clean program has led the industry in sanitation protocols, giving guests confidence to stay with us. Thank you for the great feedback as we hope to see you again soon. Thank you for your business and support. Stay well! Sincerely, -The Bridgewood Team

The staff was wonderful. Very quick check-in and check-out under stressful circumstances. Enjoyed the upper lounge over looking the pool. The room was nice but could have used some updates to the bathroom. Nice amenities such as microwave, fridge and coffee maker. Overall very nice time.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello raetergreen, Thank you for the positive review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! I am glad to know you enjoyed all of your interactions with our Team Members. I am very proud of how hard they have worked during the Pandemic to keep our guests and staff safe. I am excited to share this with them. Thank you for sharing your praises in regards to your check in/out process, the Aquatic Fun Center and guest room. Our guest rooms were recently updated with new décor and furniture. Feedback has been very well received. We are grateful for your business and support. Hope to see you again soon. Stay well! Sincerely, Ryan Batley General Manager

Stayed with my two kids for a little getaway. The pool was great for kids ages 1-10. Both of my kid's enjoyed the pool. I was able to relax upstairs in the cabana while they wore themselves out. The rooms were nice and very clean. I was on the floor with a lot of families and I heard nothing! The rooms are pretty sound proof. The food from ground round was decent but we had quite a few other options from surrounding restaurants that delivered. Check in and check out was easy. We will definitely be back.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello laviciusb, Thank you for the 5 star rating and amazing comments regarding your stay at the Best Western Premier Bridgewood Resort Hotel and Conference Center. Fun family time is so important and I am thankful you trusted in us for your recent trip. We feel our resort is perfect for families as once they arrive, they have everything they need to entertain all. Aquatic Fun Center, gaming area, fitness center, Ground Round Grill & Bar, Platform Tennis Courts and walking trails. I am glad to hear you noticed our high cleanliness standards and that our Front Desk Team made your experience as convenient as possible. We look forward to your next stay! Thank you for being our guest. We are grateful for your business and support. Stay well. Sincerely, Ryan Batley General Manager

Impressive! Staff are very friendly and accommodating. Rooms are great and reasonably priced. Practice good covid precautions. Would definitely stay there again! My mother has problems moving around and the staff was more than happy to help.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Loribweird, Thank you for the thumbs up and 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center! I am glad to hear you were impressed as our team has worked harder than ever before to make sure our property is safe, clean and inviting for our guests and each other. Our "We Care Clean" program has led the industry with new protocols and safety measures including electrostatic spraying and heighted sanitation procedures. It is great to see you noticed the changes. All of our guest rooms were remodeled last December and feedback from our guests has been outstanding. I am so happy to hear our team was helpful with your Mother as we strive to make our guests feel as comfortable as possible in a home away from home environment. Thank you for being our guest. We are grateful for your business and support. Stay well! We hope to see you again. Sincerely, Ryan Batley General Manager

Everything was perfect. We are actually looking to visit this hotel again in the very near future. The rooms, decor and atmosphere was above expectations. Staff went above and beyond to make you feel as a valuable customer

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello blitzkrueg, Thank you for the great comments and 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center! It is so nice to hear everything was "perfect" as 2020 has been anything but. We enjoy knowing guests can trust in us for some fun and relaxation during these tough times. Last winter we fully renovated all 95 guest rooms, many that include suites and whirlpools. Our amenities our matched by the service our team provides. We are fortunate to have team members that are dedicated to making all of our guests feel as welcomed and appreciated as possible. I look forward to sharing your praises with them. Thank you for thinking of us for your next hotel stay. We are grateful for your support. Stay well! Sincerely, Ryan Batley General Manager

We had a wonderful experience at the hotel for our sixth anniversary. My wife and I both loved the room and hot tub that was part of this room. We were able to enjoy our time away from our kids with little worry about anything but each other.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Kyle, Thank you for the fantastic review and 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center. It is wonderful to hear you and your wife were able to spend some time with each other during these challenging times for all. I am thankful you thought of our resort to help celebrate such a special occasion. Last winter we fully remodeled all of our guest rooms, many include suites with whirlpools. Guest feedback has been very positive. In addition to spacious suites, guests can enjoy the indoor and outdoor hot tubs in the Aquatic Fun Center, Ground Round Grill & Bar for dine in or room service and walking/biking trails that surround the property. Thanks again for choosing us. We are grateful for your business and support. Stay well! Sincerely, -The Bridgewood Team

Super responsive staff, ask for Mark Nelson if you need any help, updated facilities, engaged ownership, great value. Perfect location off the highway, close to downtown Neenah restaurants. Easy access to Appleton and Green Bay.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Exploration648970, Thank you for the fantastic review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. It is great to hear you enjoyed superior guest service from Mark and our entire team. We take pride in making our guests feel welcomed and appreciated. I am happy to know you enjoyed the updated facilities as we recently renovated all of our guest rooms and Ground Round Grill & Bar which is our restaurant on site. We are easily accessed off Interstate 41 with free parking and are in the center of Neenah, a short trip to local downtowns and even Milwaukee and Green Bay areas. Our on property amenities such as the Aquatic Fun Center, mini golf, walking/biking trails, Platform Tennis Courts, children's playground and extensive dining patios provide entertainment for all without having to leave the resort. I look forward to sharing your comments with our team. Thank you for being our guest. We are grateful for your business and support. Stay well! Sincerely, Ryan Batley General Manager

My boyfriend has been staying at this hotel for the last three weeks for work. I visit him once a week and absolutely love the hotel. The room is very clean with super white bedding, white robes and towels. Our room has a microwave, coffee machine and mini fridge. These amenities really help when people are staying for long periods of time in a hotel. We started to have a routine by enjoying dinner at Ground Round, which is connected to the hotel and has the best burgers. Then we would put on our white robes that are provided and head to the pool area to relax in the hot tub till it was time for bed. Their pool area is very clean and stocked with towels. They also have a hot tub inside and outside the pool area. The facility is nice and quiet, I can't hear others while I'm in my room. I would suggest for such a nice hotel they could offer a complementary breakfast starting at 5 AM for people working out of the hotel.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello teahlab, Thank you for the amazing review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! It is so great to hear that you and your boyfriend have enjoyed your stay with us. When you are away from home for that long, a comfortable, clean and spacious room is of the upmost importance. We recently renovated all our of guests rooms which include many suites and 4 extended stay rooms that provide a full refrigerator, chinaware and stove top. As you mentioned, we offer many onsite amenities to keep guest entertained with out having to leave the grounds. Meeting space, an Aquatic Fun Center, Ground Round Grill & Bar, fitness center, mini golf, platform tennis courts and walking/biking trails all in one location. This is easily accessed with free parking off Interstate 41. I look forward to sharing your great comments with our team members. We do offer a Grab N Go breakfast that is available at the Front Desk 24/7. Thank you for being our guest. We are grateful for your continued business and support. Sincerely, Ryan Batley General Manager

We had a very enjoyable stay at this hotel. The rooms were extremely clean and amenties were abundant.I would highly recommend this hotel for anyone traveling in the area. The bartenders were great at the Ground Round and pool was very clean and well maintained.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello bailey16821, Thank you for the 5 star rating and wonderful comments regarding your experience at the Best Western Premier Bridgewood Resort Hotel and Conference Center. These have been very trying times for all of us. Your praises of our cleanliness, amenities and service are greatly appreciated! Our team has always taken pride in our "white glove clean" facilities as we have been awarded Best in Housekeeping by AAA for consecutive years and have now implemented industry leading standards through our We Care Clean program. The Aquatic Fun Center has been a hit in recent months as there is fun to be had for all. An indoor and outdoor hot tub, activity pool, slide and low depth pool for kids keep everyone entertained. It is great to hear you enjoyed the service in the Ground Round Grill & Bar. The bar team hopes to make our traveling guests feel like they are at their favorite neighborhood establishment. Thank you for being our guest. We are grateful for your business and support. Stay well! Sincerely, Ryan Batley General Manager

Where do I start? It's been 10 years since staying at this property and WOW has it changed for the better. Smartly recently re-done sleeping rooms. Held a small event with some friends fighting a common goal in support of the MS Society. Super helpful managers and staff all around. Shout out to Ryan and James for taking care of every last request.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Bernie, You, Darlene and the entire MS Society were such a fun group! Thank you for the fantastic review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am so glad your group was safely able to meet as I can tell in the short time I spent with you all, that meeting in person and getting together is very important. We greatly appreciate your trust during these tough times as safety and cleanliness are top priorities for our team and guests. We completely renovated our guest rooms last December and over the past few years have remodeled our public spaces, meeting rooms and attached restaurant, the Ground Round Grill & Bar. I am glad you noticed. I look forward to sharing your praises with our team as they work hard to make sure guests have all they need for an enjoyable experience at the resort. Thanks again and stay well! Sincerely, Ryan Batley General Manager

This is a great hotel; clean, very nice rooms, restaurant attached (good food and prices), friendly and helpful staff. The rates are good too! This is the place that makes my travels enjoyable. If one has time, there are many places nearby to visit too.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello ChristieAD77, Thank you for the fantastic review and 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center. We are glad to see your travel plans were enjoyed at the resort! Cleanliness is a top priority right now as we aim to keep not only our guests safe, but our team members as well. We are electrostatic spraying all guest rooms and public spaces along with other protocols as part of the industry leading 'We Care Clean" initiative. I am glad to see you thought the rooms were nice as we completely renovated them in December. Feedback has been overwhelmingly positive and appreciative. It is also great to hear you saw good value in your stay based on product, service and pricing, including the Ground Round Grill & Bar. Thank you for being our guest. We are grateful for your business and support. Stay well! Sincerely, -The Bridgewood Team

We visited Best Western Resort in Neenah, WI as a family of 4 with a 1 year old pug for 2 nights and were very impressed! Upon check-in all of the staff had masks on and were following all sanitation guidelines. The hotel room was VERY clean and well maintained. We were impressed with the no room service due to the Coronavirus, but were encouraged to reach out if we needed anything. As far as pet-friendly rooms go, it is the best we've ever stayed in. Best Western clearly has cleanliness and safety of it's guests at top of mind! If you need to travel to Neenah, WI we would highly recommend!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello samanthae278, Thank you for the fantastic review and 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center! It is great to see you and your family had such a memorable experience during these tough times for all. We feel our resort is the perfect spot for a "Staycation" given our resort amenities of an Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis Counts, walking/biking trails and out door patios. There is so much to do without having the leave the grounds. We greatly appreciate your praise and compliments our our "We Care Clean" protocols. Now more that ever, cleanliness is very important and we have always taken pride in our standards and always evolving systems. Traveling with the entire family, including your furry friends, should be as relaxing and accommodating as possible. It is great to hear you felt we are "best in class." Your recommendation to others in the highest praise we can receive. Thank you for being our guest. We are grateful for your business and support. Stay well! Sincerely, Ryan Batley General Manager

The room was very spacious and nice. Good size bathroom also. Couch was not comfy at all though... really the only complaint we had. Very nice and friendly staff. Restaurant was nice and staff there was very friendly also.

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello DayTrip749185, Thank you for the 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center! I am glad to see you enjoyed your experience during these tough times for all. We are grateful for your business and support. We recently renovated all 95 guest rooms in December and 39 of those rooms now include suites. Feedback has been very well received from our guests who are enjoying the modern and updated look. Our team is dedicated to making sure our guests feel welcomed and have everything they need for a memorable experience. Cleanliness is a top priority for the safety of our guests and team members which now includes electrostatic spraying of all guest rooms prior to a guest checking in. I am happy to see you enjoyed the service and attached restaurant, Ground Round Grill & Bar, where guests have enjoyed the patio and fire pit seating for extra safety. Thank you for being our guest. We hope to see you again soon. Sincerely, Ryan Batley General Manager

Appearance was awesome! No complimentary breakfast which we're used to, but Denise our waitress at breakfast at restaurant did an outstanding job! She couldn't have been any more helpful. People like her are very rare!!!

Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello als202080, Thank you for the great review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! I am glad to see you enjoyed your experience at the resort and service from our Ground Round Grill & Bar team member, Denise. Our team is committed more than ever to cleanliness through our industry leading, We Care Clean program, but also service! Denise is a leader in that area making guests feel comfortable mainly through her humor. I look forward to sharing this with her. Thank you for being our guest. We are grateful for your business and support. Stay well! Sincerely, Ryan Batley General Manager

We had a great stay and enjoyed the pool & splash area. It was great for my 6 and 2 year old. The hotel was clean and our room was spacious. Will absolutely be returning. The connected restaurant was good too!

Ryan Batley, Owner at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello bswann12, Thank you for trusting in the Best Western Premier Bridgewood Resort Hotel and Conference Center for your recent family fun. Getting together safely with family is tougher than ever right now. It is wonderful to see your family had such a memorable experience. We feel we are the perfect resort for Staycations and family outings. Our team is more focused than ever on cleanliness through our industry leading We Care Clean program. In addition to feeling safe, guests can enjoy our recently remodeled guest rooms, Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis Courts and walking/biking trails with free bike rental. It is great to hear your family will be visiting us again. Thank you for your business and support. Sincerely, Ryan Batley General Manager

We have stayed at this resort a few times twice for a wedding. It just does not seem that it is quite as nice and clean as it use to be. The kids did enjoy the pool area. They loved the small water slide.

Ryan Batley, Owner at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello monicaavon1, Thank you for the great review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. Thank you for your continued support and business to the hotel. We are grateful to have you as our guest. Cleanliness has always been a top priority for us and even more now than ever. We ahve implemented new cleaning protocols such as the use of an electrostatic sprayer and frequent sanitation of high touch points like door handles, phones and key cards. AAA has recognized our property for consecutive years with the "Best of Housekeeping" award due to our high standards of cleanliness and execution. If there are ares you feel we can improve upon, please email me at ryanbatley@bwneenah.com as we are always striving to make positive changes. Kids love our Aquatic Fun Center complete with 4 pools and a slide with a game center in the deck above. I am glad your enjoyed it as well. Thanks again for your business as we hope to see you again soon. Stay Well, Ryan Batley General Manager

Extremely clean. Restaurant staff and front desk staff were very friendly. We were very happy to see all staff wearing masks for our protection. We wore ours as well. Restaurant had outdoor dining options. We loved the option of the 1 bedroom suite so we could separate us from the grandkids when they went to sleep.

Ryan Batley, Owner at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello rmakiya, Thank you for the perfect scores and wonderful comments regarding your experience at the Best Western Premier Bridgewood Resort Hotel and Conference Center. Thank you for being our guest. Cleanliness is more important than ever during these tough times for all. Mask wearing, electrostatic spraying, public hand sanitizer stations and social distancing measures are just a few of the We Care Clean protocols we have in place to protect our guests and our team members. Thank you for doing your part and wearing a mask as well. Our recently renovated guest rooms and suites have been in high demand and satisfaction as families trust in our team to keep them safe while providing a fun filled environment. Kids and grand kids enjoy the Aquatic Fun Center, Ground Round Grill & Bar, outdoor playground, mini golf and free bike rental. We are grateful for your business and hope to see you again soon. Stay well. Sincerely, Ryan Batley General Manager

I absolutely loved my room and enjoyed my stay so much that I did not want to leave. What a beautiful suite and fun hotel to stay at, I would highly recommend everyone enjoy it once in their lifetime.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello 30supermom, Thank you for the fantastic review and rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am glad to see you had such an enjoyable experience at the resort. Your recommendation to others is the highest praise we can receive. Our team has worked hard to implement our We Care Clean program which leads the hotel industry in sanitary and cleanliness standards. For the last two years, our housekeeping team has been awarded "Best of Housekeeping" by AAA. Our amenities, such as our Aquatic Fun Center and walking/biking trails are just as important as the safety of our guests and team members. Thank you for being our guest. We are grateful for your business and support. Stay well. We hope to see you again soon. Sincerely, Ryan Batley General Manager

This has been our best hotel experience with both stays that we have had here, it has everything you can imagine in a small town hotel and we absolutely love it, as we were checking out we were already planning our next stay.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello mcoates623, Thank you for the 5 star reviews and wonderful feedback regarding your experience at the Best Western Premier Bridgewood Resort Hotel and Conference Center. Thank you for being our guest. It is great to see you had such a memorable experience with us. Our resort has everything guests should need for a great visit. Newly remodeled guest rooms, an Aquatic Fun Center, 10,000 square feet of meeting space, Ground Round Grill & Bar, mini golf, Platform Tennis Courts, Fitness Center and walking / biking trails all easily accessed from Interstate 41. Thank you for your continued and future support. We are grateful to have you as our guest Stay well. Sincerely, Ryan Batley General Manager

The hotel is extremely nice. The shower and bed were one of the best that I have ever experienced in a hotel. The staff was friendly and extremely helpful. Restaurant food and service was exceptional. I would definately recommend this hotel to anyone traveling in the area.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Watson9793, Thank you for the amazing review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. Your support during these tough times for our industry is greatly appreciated. Thank you for being our guest. Our team is committed to providing our guests with the cleanest and most enjoyable stay as our property has been recognized with the AAA "Best of Housekeeping" Award for the last two years. We have heightened those standards even more with our industry leading "We Care Clean" program. Guest can enjoy all of our resort amenities including an Aquatic Fun Center and Ground Round Grill & Bar while feeling safe and secure. Thank you for sharing your praise for our team members. I look forward to sharing this with them and congratulating their hard work. Stay well. We hope to see you again soon. Sincerely, Ryan Batley General Manager

During this time (COVID-19), Staff is reduced and I realize they have more to do as they are working for a could people but the friendliness and cleanliness as well as just positive and upbeat service to help and accomodate were very reassuring.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello 1scorgo, Thank you for the 5 star rating and fantastic review regarding your experience at the Best Western Premier Bridgewood Resort Hotel and Conference Center! Our team and business, along with many others, have been dramatically impacted by COVID-19. With that said, our team still values our key company principals which revolve around guest service, team work and cleanliness. I could not be more proud of them during this tough time. Your review is a shining bright moment during some difficult times or us all. Thank you for your kindness and thoughtfulness. We are grateful for your business and support and look forward to serving you during a more pleasant time. Stay safe and well. Sincerely, Ryan Batley General Manager

Property was very clean. Rooms are very nice and spacious. All updated. Beds and pillows were very comfortable. Our children even said the pull out couch was comfortable. Pool and outdoor hot tub area were very clean.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello crawford836, Thank you for the 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am thrilled to see you had such a memorable experience at our resort. Our team takes great pride in our "White Glove Clean" standards. We recently renovated all of our guestrooms and have great feedback much like yours in regards to the comfort and furnishings. I am glad to hear your children enjoyed their stay including the activity pool and outdoor hot tub. The outdoor hot tub is a guest favorite this time of the year. Thank you for trusting in us for your family vacation. We appreciate your business and hope to see you again soon. Sincerely, Ryan Batley General Manager

Well-appointed, modern, clean king whirlpool room with large wall-mounted articulating flat-screen TV and electric fireplace. Two large rainfall shower heads. Quick check-in by friendly front desk clerk.Took advantage of attached restaurant/bar after arrival and again for breakfast. Loved the hard surface faux-wood flooring, but if traveling with a 4-footed furry friend you might want to bring a yoga mat or similar for traction. Despite that challenge "Buddy" loved the canine cookie treats from his new favorite front desk clerk. We attended an event in the main ballroom, but the hotel also features several other meeting spaces/rooms in variable sizes. There is also a large indoor pool area that appeared to be quite popular with families. No complaints. Would definitely stay here again.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello David V, Thank you for the fantastic survey response and 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center. It is great to hear you and your 4 legged friend had such an enjoyable experience. We know how important dogs our to families and have created specialty pet friendly rooms just for those experiences. Thank you for your compliments on your Whirlpool Suite. We recently renovated all of our guestrooms. Feedback has been very well received. I am glad to know you took advantage of our resort attractions such as a banquet event, Aquatic Fun Center and Ground Round Grill & Bar. These make traveling fun and convenient for business and leisure guests. Thank you for your business and support. We hope to see you again soon. Sincerely, Ryan Batley General Manager

My friend's wedding was on site and we requested early check in so we could drop our bags off before the ceremony. The staff allowed us to check in 3 hours early which was so lovely! The room was pretty nice, and it was clean! Only negative was the the room service left something to be desired. Our food wasnt really warm and the milk wasn't really cold.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Stephh77free, Thank you for the great review and feedback regarding your recent experience at the Best Western Premier Bridgewood Resort Hotel and Conference Center. We hope your friends had the wedding of their dreams! Thank you to them for trusting in us for such a special day. With facilities that include recently remodeled guestrooms, a grand ballroom, ceremony sites, Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis Courts and walking/biking trails, we feel we are the perfect host location for a wedding. We know how important it is to get settled in your room before the festivities begin. I am glad our team was able to accommodate your request. Please know our Food and Beverage Team will use your feedback to improve room service operations. I apologize for the inconvenience. Thank you for being our guest. We hope to see you again soon. Sincerely, Ryan Batley General Manager

Enjoyed our stay at the Best Western, and the fact they are pet friendly was the deciding factor. We would not have gone on vacation if we could not bring our senior springer spaniel with us. The hotel and resturant are world class in our opinion.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Randy B, Thank you to you and your family for trusting in the Best Western Premier Bridgewood Resort Hotel and Conference Center for your family travels! We know you have lots of options for such a special trip. Our team understands how important dogs have become to families. Because of that, we have specially designed Pet Friendly Rooms to accommodate dogs and won't impact other guests. We strive to be leaders in our market in all aspects including the hotel and restaurant, the Ground Round Grill & Bar. World Class is a tremendous compliment to our team. They will be proud to see this. Thank you for being our guest. We hope to see you ad your family again. Sincerely, Ryan Batley General Manager

We had a very relaxing and fun weekend here. The outdoor hot tub was wonderful. The pool area was very nice, something for everyone. We ate in the restaurant three times and the food was always delicious.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello therlacy, Thank you for the 5 star rating and positive comments regarding your visit to the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am pleased to know you had a relaxing and fun weekend with us. That is what hospitality is all about and what we strive for! Our Aquatic Fun Center is certainly a highlight of the resort. The center features a low depth kiddie pool great for toddlers, a slide for older kids, activity pool with basketball hoops, indoor hot tub and outdoor hot tub that is a big hit this time of the year. I am also glad to know you enjoyed the Ground Round Grill & Bar. Serving breakfast, lunch, dinner and room service, their diverse menu and Happy Hour features something for everyone with seating in a dining room, sports lounge and seasonal outdoor patio. We hope to see you again soon. Thank you, Ryan Batley General Manager

We stayed overnight for the Murder Mystery. The hotel is beautiful. Our room was spacious, the bed was comfy and two big screen TV's was a plus. Too bad there were no movie channels, though. I don't think we've ever stayed in a hotel that didn't offer movie channels. Hopefully that's something they're working on getting. Two hot tubs sounded like heaven to us. Unfortunately, the outdoor hot tub jets were so wimpy, they barely worked at all. We went inside to try the indoor tub, and everyone was getting out because it was dirty. I'm sure there must have been a malfunction, because by the looks of the pristine hotel, I'm sure everything is well taken care of. The Ground Round is our favorite restaurant. We stop whenever we're in town. So for the hotel to be connected to it was a win/win. They make the best maple old fashioneds, and this time I tried the blueberry and it was amazing. Even with the few less than ideal situations, this place still gets a five star review. We can't wait to come back next year!

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello 127ivy, Thank you for the 5 star rating and great feedback regarding your Murder Mystery Weekend at the Best Western Premier Bridgewood Resort Hotel and Conference Center. It is wonderful to hear you enjoyed the event and hotel. We recently remodeled all our our guestrooms and have had lots of positive feedback regarding the changes. I do apologize about the move channels. With the renovations, we purchased all new TVs and are working out some changes with our cable provider. More channels and movie options will be coming soon! Thank you for letting us know about the outdoor hot tub. We will make sure everything is white glove clean and functioning properly. The Ground Round Grill & Bar will be happy to hear your feedback. The Old Fashioneds are certainly a signature cocktail of theirs and a guest favorite. We look forward to your next visit! Thank you for your business and support. Sincerely, Ryan Batley General Manager

This is my hometown. To stay here is costly, unless it's in the winter. The restaurant is just ok if you're in a pinch. The pool is nice if you can get up early before anyone else gets there. Rooms are laid out weird and no fan in the bathroom, which was annoying . The staff was great.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Noplacelikehome445, Thank you for the positive review regarding your recent experience at the Best Western Premier Bridgewood Resort Hotel and Conference Center. It is great to have support from a local resident! We are the only resort hotel in the Fox Cities and have freshly renovated guestrooms, 10,000 square feet of meeting space, an Aquatic Fun Center, Ground Round Grill & Bar (#1 Rated Neenah Restaurant on TripAdvisor), mini golf, platform tennis courts, fitness center and walking / biking trails. We feel we are very competitively priced for our market and offer great value. We often get compliments on the size of our guestrooms and how spacious they are. Guest feedback from the remodel has been very positive as well. We do have fans in the bathrooms that run automatically, but are working on increasing their pull strength. Thank you for letting us know your concern. Best Western Premier was just awarded Highest Customer Satisfaction by JD Power for the Upscale Hotel Segment. This is something our team takes pride in, so it is nice to hear you enjoyed the service provided. Thank you for being our guest. We are thankful for your business and support. Sincerely, Ryan Batley General Manager

Great service with very friendly staff. Clean and updated rooms. I often get upgrades and really enjoy the layout and large space that is available. Excellent rate. Love the fitness and indoor swimming facilities.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Chrishardin, Thank you for the 5 star review and great feedback of your stay at the Best Western Premier Bridgewood Resort Hotel and Conference Center! Your continued business and support is much appreciated. I am glad to see you have enjoyed our staff as our team is focused on leading the market with our service standards. Best Western Premier was recently awarded Highest Customer Satisfaction by JD Power in the Upscale Hotel Segment as well! Cleanliness is another leading principal of ours, especially with our freshly renovated guestrooms. Feedback has been very positive! Thank you for being our guest. We hope to see you again soon. Sincerely, -The Bridgewood Team

great place, very clean and great prices. we come here every year for our anniversary. the food is great and it is nice that everything is all conected in one building. We will be back! The rooms were just updated too.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Michelepfaller, Thank you for the great review! Our team is thankful to hear you had such a memorable stay the the Best Western Premier Bridgewood Resort Hotel and Conference Center. We are grateful for your continued support. Thank you for trusting in us to help you celebrate such a special day as an anniversary. We are the only resort hotel in the Fox Cities and as you mentioned, have everything you need in one convenient location including free parking! The response on our guestroom remodel has been fantastic. It is great to see you enjoyed your stay. Thank you for being our guest. Congratulations on your anniversary. Sincerely, Ryan Batley

Beautiful, clean, comfortable, and a friendly staff. The bar & restaurant are great as are the sundry store, the free coffee and fresh water. Add cookies late in the day, what more could you need? The swimming pool, especially the special one if you have kids is fabulous. There is a workout room, hot tub, and adult pool. When we were there the weather was cold, wet, and snowing. No need to leave the hotel for anything except relaxation.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Elaine, Thank for the wonderful review and 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am glad to see you enjoyed the facilities as we just renovated all 95 guestrooms and added 4 extended stay rooms to our inventory. The feedback has been amazing. You mentioned other great amenities that give our guests a true resort experience all in one location. Thank you for sharing! We are grateful for your business and support and hope to see you again soon. Sincerely, Ryan Batley General Manager

Great place, great value! Pool, workout room with meeting rooms for Business Events. Rooms are big and clean with a staff that's ready to help with any of your needs. The bar area was nice and not over prices like most places that I stary at. I'm looking forward to mt next visit.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello 171patrick, Thank you for the fantastic review regarding your stay at the Best Western Premier Bridgewood Resort Hotel and Conference Center. Thank you for choosing us during your time away from home. We too think we provide great value as we are conveniently located off Interstate 41 with free parking and freshly renovated guestrooms. As you mentioned, we have an Aquatic Fun Center, Ground Round Grill & Bar, Fitness Center and other amenities such as mini golf, platform tennis courts and walking / biking trails all in one location. Our team is thankful for your support and looks forward to serving you again soon. Thank you for being our guest. Ryan Batley General Manager

Outside hot tub is amazing! Confusing at first but amazing! Loved it! Kids have a blast inside with the slides and mushroom in the kiddie pool and a big slide on the side is super cool! Great place to stay I will definitely be going back!

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello AndreaNBud, Thank you for the fantastic review and thank you for trusting in the Best Western Premier Bridgewood Resort Hotel and Conference Center for your family travels. We feel our resort is perfect for family adventures. In addition to freshly renovated guestrooms, families can enjoy the Aquatic Fun Center with outdoor hot tub, Ground Round Grill & Bar with outdoor play area and fire pits, mini golf, platform tennis courts and walking trails with free bike use. We look forward to see you again. Thank you for being our guest. Sincerely, Ryan Batley General Manager

Very clean and nicely decorated. Comfortable bed. Friendly and helpful staff. We have stayed here several times and have always had a pleasurable time. The restaurant has very good food and friendly staff as well!

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Kim B, Thank you for the 5 star review and great feedback regarding your recent experience at the Best Western Premier Bridgewood Resort Hotel and Conference Center. Thank you for being our guest and thank you for your continued business and support! It is wonderful to hear you enjoyed the clean and nicely decorated guestrooms as we recently finished renovating all 95 rooms including the artwork, furniture, fixtures and decor. The Ground Round Grill & Bar is conveniently attached to the hotel and is a great option for hotel guests as everything you should need as a traveler is all located on our campus. Freshly remodeled guests rooms, 10,000 square feet of meeting space, an Aquatic Fun Center, Ground Round Grill & Bar, mini golf, platform tennis courts and walking / biking trails provide entertainment for all types of travelers. Thanks again for your support. We hope to see you again soon. Sincerely, Ryan Batley General Manager

All around a great stay. Went to use the indoor swimming pools with our daughter which was perfect for our 3 year old as it offers a variety of different things in the pool area. The rooms were the most impressive part of the trip as they are recently renovated. Rooms are big, comfortable, and the suites have a kitchen with a fridge, microwave and stove top. Overall a great experience. If there was a con for the trip it's the fact they do not offer free breakfast as most best westerns do. Have to pay for the breakfast in the restaurant. Overall great stay and we plan on visiting again in the future

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Molliedo, Thank you for the 5 star rating and great review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am happy to see you had an enjoyable stay with your family. We feel we are the perfect location for traveling families. We are easily located off Interstate 41 with free parking in the heart of Neenah. As mentioned, we just renovated all 95 guestrooms and feedback has been wonderful! In addition to freshly remodeled guestrooms, families can enjoy the Aquatic Fun Center, Ground Round Grill & Bar, Platform Tennis Courts and seasonal mini golf course and walking / biking trails. Thank you for being our guest. We grateful for your business and support and look forward to your next stay! Sincerely, Ryan Batley General Manager

So booked this hotel back in September for our family Christmas get together. We booked 4 rooms. 4 days before our stay they called us and told us they were not gonna give us our military discount on all 4 rooms because we were not staying in all 4 rooms. Even though we had other military people (family) staying in the other rooms. After frantically explaining to them they should have mentioned that back in September they agreed to honor the original price quote. Then when we arrived they only had one room ready. We had to wait an hour after checking time to get the other rooms. Then the handle broke off one of the rooms door trapping my claustrophobic daughter inside. For all that they gave us a coupon to use at their over priced restaurant. They DO NOT have the continental breakfast anymore either. I'm not sure what you even get for coming here other than a very overpriced room that you have to be silent in after 10:00 pm.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Heidi K, Thank you for completing the review regarding your recent stay at the Best Western Premier Bridgewood Resort Hotel and Conference Center. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We had some unforeseen issues with the guestrooms the previous night in addition to lots of extra garbage in the rooms from Christmas presents that added time to cleaning the rooms. We hadn't experienced that in the past as to why it set us behind. For that I take full responsibility and apologize. I do show your check in times as the following : 2:44pm, 3:31pm, 3:34pm, and 4:09pm. Our standard check in time is 3:00pm. For your patience, we did provide coupons to the attached restaurant for free appetizers and drinks. I apologize for the timing of the information regarding the Military Rate. Please know for the future that that rate is only available for Veterans or those in the military and not family members. Our Educators Rate for teachers is only available during select times of the year, typically in the Spring and Fall. We want all of our guests to have an enjoyable experience, but not at the expense of others. We have an attached restaurant, meeting rooms Aquatic Fun Center and public spaces where guests can gather in addition to their guestroom. After 10pm, we have to be cautious of other guests who may be trying to sleep. We did receive guest complaints due to the noise that we needed to address. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 920-720-8000. Thank you, Ryan Batley General Manager

Calling this property a resort is kind of a stretch unless you are a small or midsized child. The pool are looks bigger in the photos then it really is. Small kids love it! The older ones, not so much. The workout area is well appointed and open all the time. The elevators work well and placed appropriately in the hotel. Check in was awesome & smooth. Plenty of parking and having the ground round restaurant attached to the hotel for dinner and breakfast. The room was very clean and all worked spot on. Hotel was almost empty so it was real quiet. Check out was smooth and quick. I'd stay again if in the area. Kudos!

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Albyfli, Thank you for the wonderful review and 5 star rating of your recent experience at the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am glad to see you and your children enjoyed your stay. Thank you for being our guest. I look forward to sharing your positive comments with our team members. Our resort property includes freshly renovated guestrooms that were just completed last week, 10,000 square feet of meeting space, an Aquatic Fun Center with indoor and outdoor hot tub, kid activity pool with water slide and basketball hoops, low depth activity pool and game center, Ground Round Grill & Bar, 18 hole mini golf course, 2 Platform Tennis / Pickleball Courts and walking / biking trails with free bike rental. As mentioned, we also have a fitness center on site and our property is easily accessed from Interstate 41 with free parking. We are grateful for your business and support. Hope to see you again soon. Sincerely, Ryan Batley General Manager

This is a great hotel and restaurant. Staff is very friendly and helpful. Housekeeping is iffy. Lounge and restaurant managers are helpful with arranging a shuttle to the Packers game. Best hotel for shuttle service, small shuttle and you don't have to worry about driving.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Lynn F, First of all, GO PACK GO! Secondly, thank you for the great review and feedback of the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am glad to see you enjoyed your weekend experience with us, including a trip to Lambeau Field. As mentioned, we have great on site amenities that make our resort not only an ideal spot for those going to Packer Games, but leisure and business travelers too. Free shuttle service to and from Appleton Airport, easy access and free parking from Interstate 41, located in the heart of the Fox Cities and only 40 minutes from Green Bay, freshly renovated guestrooms, 10,000 square feet of meeting space, an Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis Courts, walking / biking trails and bus transportation available for purchase to home Packer games. Our brand was also just recognized for being #1 in Customer Satisfaction by JD Power! We are always looking to improve, especially when it comes to cleanliness. Our company principal is "White Glove Clean" as our Housekeeping Team was recently awarded a AAA Best of Housekeeping recognition for 2 years of best in class service. What could our team have done better during your stay? I can be reached at ryanbatley@bwneenah.com or 920.720.8000 I look forward to hearing from you. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

Booked two rooms here for a "murder mystery" dinner event. This property often holds concerts and performances on weekends, so we wanted to try one out. We enjoyed the "murder mystery" show and the dinner was excellent. All in all, this is a great full-service facility, located at a golf course with a great pool, all-season outdoor Jacuzzi, pickle-ball/raised tennis courts, adequate fitness center, the conference center, plus connected Ground Round restaurant. From previous dining-only visits, we know that this is the world's best Ground Round, with patio dining in summer, a fabulous fish fry on Fridays (a Wisconsin thing) and great appetizers and hors d'oeuvres during happy hour. This property is a great option for a get-away weekend, and due to an overall refresh that is being done, will only get better. Highly recommended. .

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello gregwE9149NS, Thank you for the fantastic review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. It is great to hear you enjoyed our facilities. We are the only resort hotel in the Fox Cities with on site amenities such as recently renovated guestrooms, 10,000 square feet of meeting space, an Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis Courts and walking / biking trails that will be expanded next year. We are conveniently located off Interstate 41 in a park like setting with free parking. Thank you for joining us for our Murder Mystery event. Bridgewood Entertainment Series hosts events such as these throughout the year and include the Doo Wop Daddies, Comedians and Dueling Pianos to name a few. Thank you for the wonderful feedback regarding the Ground Round Grill & Bar. They are the #1 rated restaurant in Neenah on TripAdvisor and strive to be best in the brand. Your recommendation to others is the highest praise we can receive. Thank you for being our guest. We are grateful for your business and support. Hope to see you again soon. Sincerely, Ryan Batley General Manager

Overall, its a beautiful hotel. Great place for family vacations with an excellent pool area and attached restaurant! I do understand the need for updates and renovations, but it would have been nice to know before booking that we were DIRECTLY under it, or at least offer me a different room once I brought this to the attention of the front desk manager. I do not appreciate an 8am wakeup call of hammers and saws on a Sunday morning during vacation.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello zachschneider08 Thank you for completing the review regarding your recent experience at the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am glad to see you feel our resort is a great place for family vacations. As you mentioned we have an Aquatic Fun Center and Ground Round Grill & Bar all on site in addition to platform tennis courts, mini golf and walking / biking trails. Family fun for all ages. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I apologize for the inconvenience that was caused during your stay with us. As you now know, we are fully renovating our guestrooms and reinvesting close to 2 million dollars back in to our property to make our guest's stay even more enjoyable. All 95 guestrooms will be remodeled in roughly 8-10 weeks. We try to maximize our time with the design team to shorten the construction phase and minimize the number of guests impacted. We do have the team working 8am-6pm most days to accomplish this. Although I understand how this has negatively impacted your view of Best Western, I hope it does show the commitment to reinvest back in the property to best serve our guests. Please know I will be sending you a Best Western travel card in hopes of earning your trust back in the brand. Thank you for being our guest. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ryan Batley General Manager

We booked 2 rooms adjoining for my daughters birthday, the staff was awesome and we had no issues at all. She had a great time as did her friends, we even shared some pizza with staff! Had a little issue at checkin but the staff fixed that immediately! Really enjoy staying here. They also remodelled and the rooms are incredible!!

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello 82TravisM, Thank you for the fantastic review of the Best Western Premier Bridgewood Resort Hotel and Conference Center and thank you for trusting in us for such a special day for your daughter! I am glad to see all was enjoyed. Our team takes pride is providing memorable experiences for our guests. From weddings to birthday parties to corporate summits to business meetings, we want all guests to leave feeling wowed. In addition to proving service that exceeds expectations, we are the only resort hotel in the Fox Cities. Our facilities include recently renovated guestrooms, 10,000 square feet of meeting space, an Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis Courts and walking / biking trails. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

Enjoyed a family weekend around Neenah and Green Bay. Hotel is still undergoing room renovations on one more floor, but we did not notice anything out of the ordinary on the first and second floors. Our rooms were all renovated and served our family well. Clean, comfortable and more bang for the buck is how I will put it. Very friendly staff, and a convenient location with attached conference area and restaurant. Will use this location in the future. Compliments to the owners and staff from our family, for their investments in the property.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Steve, Thank you for the great review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. We are glad to see your family had a memorable weekend. Thank you to them for trusting in us for such a special occasion. I am excited to see you enjoyed the recently renovated guestrooms. We have received many compliments from guests who have stayed in them. For that we are grateful. In addition to cleanliness, comfort and best in class service, we feel we have a perfect location for family gatherings. All in one location with have guestrooms, meeting space, an Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis Courts and walking / biking trails. It is fun for all ages. Thanks again for your kind words. We look forward to your next stay. Sincerely, Ryan Batley General Manager

The gentleman at the front desk helped us untangle a booking error made by our not so helpful booking company. Rooms were nice, clean and comfortable. We attended a wedding reception where the wait staff was superb. Courteous and helpful.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello theabo60, Great review and 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center! Thank for your kind feedback. Mark does an fantastic job accommodating our guests and making sure every need is filled. I look forward to sharing this with him. We are in the process of renovating our guestrooms and have heard fantastic feedback from those that have recently stayed in the rooms that are completed. We strive for comfort and white glove clean facilities. I am glad to hear our team took such good care of you as exceeding expectations is the founding principal of our service standards. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

We had our wedding at the Best Western Bridge wood premier in Neenah and it was fantastic. Everything about the evening and day went smooth, and the staff were all so friendly and helpful. Mary, Trevor and their whole team went above and beyond to make sure everyone was all good the day of the wedding. Thank you!

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hell kstaab, Thank you for the 5 star rating regarding your recent experience at the Best Western Premier Bridgewood Resort Hotel and Conference Center. A big thank you for trusting in us for such an important day! We hope it was the wedding of your dreams. We feel we are a perfect location for weddings as couples can have everything all in one spot without having to leave. Indoor and outdoor wedding ceremonies, guestrooms, grand ballroom, Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis Courts and walking / biking trails all in a park like setting. In addition, we strive to provide memorable service like you experienced with Mary and Trevor. We want all of our guests to leave feeling valued. Thanks again for your trust and support. We look forward to helping your celebrate your first anniversary. Sincerely, Ryan Batley General Manager

Hotel cleanliness, appearance and staff are top of the line, very professional and personable, will always go out of their way to make you feel at home. Restaurant on site (Ground Round) has a great selection of high quality food and service is absolutely fantastic. With the on site restaurant you don't have to drive any where else after a long day at work.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello jhollandsworth, Thank you for the 5 star rating and wonderful review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. We are thrilled to see you had such a positive experience with us. I am glad to see you mentioned cleanliness and service as those are two of our most important cultural principals to making guests feel at home. We strive to provide white glove clean facilities and service that exceeds expectations in both the hotel and Ground Round Grill & Bar restaurant. Along with the restaurant, we have an Aquatic Fun Center, mini golf, Platform Tennis Courts and walking / biking trails making fun for all ages. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

The Bridgewood hotel is amazing. Comfortable amenities and large suites; accommodating staff to special requests and banquet staff that is nothing short of amazing. We had our wedding ceremony and reception at the resort and had no issues and many of our 200 guests commented on the fantastic service, beautiful venue and great staff.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello NorthStar584823, Thank you for your trust in the Best Western Premier Bridgewood Resort Hotel and Conference Center for such an important day! We hope it was the wedding of your dreams! Your feedback and support is greatly appreciated and will be shared with our entire team. Our staff takes pride in helping our guests create lifelong memories. Every event is special to those attending and we treat each as important as the next. Thank you again for your business and support. Hopefully we will see you in a year to celebrate your anniversary. Congrats and enjoy your life as Mr. and Mrs! Sincerely, Ryan Batley General Manager

We came to Wisconsin for my husbands Viet Nam Veterans Reunion. The accommodations were excellent . Our room was very clean and comfortable. We were on the first floor and steps away from the lobby and hospitality room that was provided for our group. Very friendly staff. The bar, patio area and restaurant were conveniently located. The food was very good. We were there for four nights and had no need to leave the premises. If we ever have the opportunity to visit Neenah again, this is where we will stay.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Debbie N, Thank you for the 5 star review and wonderful comments regarding your stay at the Best Western Premier Bridgewood Resort Hotel and Conference Center. We had a great time helping to host your event. Thank you once again for the courage and commitment those have shown to our country. We agree that we are the one stop shop for hospitality. Conveniently located off Interstate 41 with free parking, guests don't have to leave once they arrive. Sleeping rooms, meeting space, Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis Courts, 9 hole golf course and walking / biking trails means fun for all. We look forward to your next trip to Neenah. Thank you for your business and support. Sincerely, Ryan Batley General Manager

The Bridgewood is a great place to stay with everything you need. We love to take our grandkids there because their pool is fabulous. The separate children's pool area is perfect for the young ones. Rooms are nice with comfortable beds, mini frig, & microwave.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello pstrop, Thank you for the great review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am excited to see that you and your family have been able to create lifelong memories at our resort. As you point out, we are a perfect facility for families. In one convenient location, we have sleeping rooms, meeting space, an Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis Courts, 9 hole golf course and walking / biking trails. All easily accessed off Interstate 41. Thank you for being our guest. We are grateful for your families business and hope to see you again soon. Sincerely, Ryan Batley General Manager

This place is a gem! Great rooms, wonderful restaurant on site, beds were so comfortable and staff very helpful. Went to Neenah for Granddaughters High School Graduation and were beyond pleased with this Hotel. Will stay again

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello sasha4439, Thank you for the 5 star rating and great review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. Congratulations to your Granddaughter on graduation! What a fun reason to visit the Neenah area. Not only are we close in location to Neenah High School, but we are right off Interstate 41 in a park like setting with free parking. On site we have everything you need from mini golf to Ground Round Grill & Bar to an Aquatic Fun Center. We are glad you enjoyed your stay and hope to see you again soon. Thank you for being our guest. Sincerely, Ryan Batley General Manager

Did not have our room ready for early check in like we discussed when made the reservation; when got there they offered us another room that was ready but allowed pets and the carpet smelled of pet urine.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello chelz03, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ryan Batley General Manager

This is a perfect relaxing place that always meets expectations. The staff is great and attentive. The rooms are clean. Everyone is always helpful and kind. If you are in the area and need a place to stay this is the best choice!

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello sallye386, Thank you for the fantastic rating and great feedback regarding your stay at the Best Western Premier Bridgewood Resort Hotel and Conference Center. Our team takes pride is providing our guests with a welcoming and clean environment with memorable service that keeps them coming back. The goal is to create a home away from home environment for those traveling. Thank you for being our guest. We are grateful for your business and support. Your recommendation is the highest praise we can receive. Hope to see you again soon. Sincerely, Ryan Batley General Manager

Great aquatic center. Has Indoor and outdoor hottub,, pool for adults and kids area. Had bikes to use outside on the bike path. Mini golf also. So much to do. The restaurant there was very good as well.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Shay M, Great review! Thank you for sharing about your experience at the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am glad you were able to enjoy most all of our onsite amenities. Guests have said they prefer our resort over other hotels due to its convenient location and having all they need under one roof. Sleeping rooms, meeting space, an Aquatic Fun Center and Ground Round Grill & Bar surround by a 9 hole golf course, Platform Tennis Courts, walking/biking trails and mini golf. Thank you for being our guest. We are thankful for your business and support. Sincerely, Ryan Batley General Manager

Great service, banquet food, cleanliness, and staff. 2 huge events going on the weekend we were there, but everything ran smoothly. Restaurant was great as well. We plan to make future trips to this area and will stay at this hotel.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Ruth M, Thank you for the 5 star rating and kind review regarding your recent stay at the Best Western Premier Bridgewood Resort Hotel and Conference Center. It was a pleasure to host your group and to learn more about the Engineering Brigade. Thank you for your dedication to our country and freedom. It is great to hear you enjoyed the service, food, cleanliness and service. Our dedicated team works very hard to ensure all those things happen every day. I am excited to share your feedback with them. Your new loyalty to our property is one of the greatest compliments we can receive. We hope you can enjoy our other amenities such as the Aquatic Fun Center, mini golf course, Platform Tennis Courts, 9 hole golf course and walking / biking trails. We look forward to seeing you again. Thank you for being our guest. Sincerely, Ryan Batley General Manager

Very friendly staff. It was easy to get to and very convenient for the activities that we are going to be doing. The hotel was quiet and comfortable. It's nice to have a restaurant so you didn't have to leave the hotel if you didn't want to.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Coastal10197, Thank you for the great review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. We are happy to see you had a memorable experience with us at the resort. As you mentioned, friendly service and a plethora of activities make us the only resort in the Fox Cities. Guests can enjoy sleeping rooms, meeting space, an Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis, 9 hole golf course and walking/biking trails. All this is one location easy to access from Interstate 41 in the heart of the Fox Cities. Thank you for being our guest. We are thankful for your business and support. Sincerely, Ryan Batley General Manager

This hotel was great to stay at; very clean, organized, Fantastic coffee and water in the lobby! The pool is great for young families! Everyone was SO nice, helpful and friendly! I highly recommend staying here.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello O1745RUsara, Thank you so much for your well thought review. It is exciting to hear you enjoyed your experience with us at the Best Western Premier Bridgewood Resort Hotel and Conference Center. Our team is truly going to appreciate your review. They work hard to ensure our facilities are"white glove clean" and strive to impress with their service and attention to detail. The little things matter to us. Our Aquatic Fun Center is something travelers love as it appeals to all. A slide for older kids, a low depth activity pool for younger ones, basketball hoops and indoor/outdoor hot tubs. Fun for the entire family. Thank you for being our guest. Your recommendation to others is the highest praise we can receive. We are thankful for your business and support. We hope to see you again soon. Thank you, Ryan Batley General Manager

This is a great place to stay whether for business or vacation. Beautiful grounds, clean well lit parking. The rooms are clean and equipped mini fridge, coffee maker, microwave. very large bathrooms. Indoor pool with jacuzzi, fitness room. Attached restaurant that you can access without walking outside.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello t0ddharris, Thank you for the great review regarding your recent experience at the Best Western Premier Bridgewood Resort Hotel and Conference Center. Thank you for being our guest. We too feel our facilities make us a perfect destination for business or leisure. In addition to your comments, our property consists of 10,000 square feet of meeting space, an Aquatic Fun Center, Ground Round Grill & Bar, mini golf, platform tennis courts, 9 hole golf course and walking/biking trails. There is something for everyone without leaving the grounds. Thank you for sharing your feedback. We are grateful for your business and hope to see you again soon. Sincerely, Ryan Batley General Manager

Very clean and friendly people. would totally recommend. We were able to use the amenities and they were clean and well kept. The staff went above and beyond to show us where things were in here. The rooms were great. Clean, quiet and upscale in my opinion. They even offer robes. Things are updated in the bathrooms. Plenty of towels for everyone to stay there. You have to pay a little more to get breakfast included but it was worth the money. If you are on a budget you do not have to do this. The conference room was great. Comfortable chairs and they did a good job of supplying the lunch and drinks. I also heard from other people that they though this place was awesome and would recommend it.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello cpauley2019, Thank you for the amazing review and 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center. Your recommendation to others is the highest praise we can receive. Thank you for that! Friendly service, clean facilities and doing the unexpected are part of our culture and are important principals for our company. I am excited to hear you felt that the team members went above and beyond to take care of your needs. It will be rewarding to share your praise with them. I am glad to hear you were able to enjoy many of our amenities such as the sleeping rooms, meeting space and Ground Round Grill & Bar. In addition to those we have a 9 hole golf course, aquatic fun center, platform tennis courts, walking / biking trails and mini golf all on site. Thanks again for the wonderful review. We are grateful for your business and support. Hope to see you again soon. Sincerely, Ryan Batley General Manager

Loved our stay!! the suite was clean and very comfortable we had a whirlpool and fireplace in our room and it was nice at the end of the night of dancing at the reception to relax in the whirlpool Everyone in the hotel were so nice and friendly

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello randbmoran, Thank you for the 5 star rating and wonderful review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. It is so nice to hear you loved your stay. Our team takes great pride in providing our guests with a clean and comfortable environment along with memorable service. They will appreciate seeing your comments. You will enjoy our sleeping rooms even more during your next stay as we are planning a remodel later this October. We are excited for the changes ahead and enhancements for our guest. Thank you for your business and support. We hope to see you again soon. Sincerely, Ryan Batley General Manager

It was a very nice hotel and the staff was very accommodating. We came for a friend's wedding and it was a beautiful venue. The room was much nicer and larger than expected. The beds were very comfortable as well. We really enjoyed our stay! :)

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello cvoecks13, Thank you for the kind review and 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center. A big thank you to your friends who trusted in us to deliver on such an important day! I glad to hear you felt the venue was beautiful and that you enjoyed our grand Marquette Ballroom. We feel we are the perfect resort location for weddings as everything is in one convenient location. Ceremony space, sleeping rooms, grand ballroom, Aquatic Fun Center, Ground Round Grill & Bar, mini golf, 9 hole golf course, Platform Tennis Courts and walking/biking trails. All easily accessed off Interstate 41 in the center of Neenah. Thank you for being our guest. We are grateful for your business and support. Hope to see you again soon. Sincerely, Ryan Batley General Manager

EXCELLENT hotel, staff, decor and on-site restaurant. Very friendly and relaxed atmosphere and located just minutes away from so many things to do! The golf course and mini golf course look fun and the walking trail was great. The front desk is right on top of any problems you may have. This has become my GO TO hotel when I am in the GB area.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Cosmopolitan213445, Thank you for the fantastic review and 5 star rating regarding your recent visit to the Best Western Premier Bridgewood Resort Hotel and Conference Center. As you mentioned, we are conveniently located off Interstate 41 in the heart of the Fox Cities. We are minutes away from downtown Neenah, along with an easy drive to Oshkosh, Appleton and even Green Bay. While our resort amenities such as meeting space, an Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis Courts, 9 hole golf course and walking/biking trails give our guests plenty to do onsite, there is much else the Fox Cities has to offer. I am glad to see our Front Desk Team has made a positive impact on your stay. They are at the service of our guests and are ready to help make your stay memorable. Thank you for being our guest. Your continued business and support is much appreciated. Thanks again, Ryan Batley General Manager

Sometimes the picture of pools are deceiving on how nice/large they are. This hotel really has a great setup for little kids and big kids alike. Two water slides and a pool for little ones that is only 6" to 18" deep that is as big as most regular hotel pools. Water was nice and warm. Fun Time for all in the family!

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Samuel D, Thank you for the fantastic rating and review regarding your experience with us at the Best Western Premier Bridgewood Resort Hotel and Conference Center. Thank you for trusting in us to provide your family with memorable stay. In addition to the Aquatic Fun Center you mentioned, we have mini golf, the Ground Round Grill & Bar, Platform Tennis Courts, a 9 hole golf course and walking/biking trails that we feel make our resort the perfect spot for traveling families. Thank you for being our guest. We are grateful for your business and support. I look forward to your next visit. Sincerely, Ryan Batley General Manager

Stayed here for a wedding reception. Service was Great! Food was good. Room was clean and decorated tastefully. I would have rated a 5 except for not being told about the $50.00 incedental fee. I didn't see that till I looked at my bank account and noticed the cost was $50.00 more than my quoted price for the room. I called and they explained the charge would be reversed after a couple days but it would have been good to know that up front.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Corinne E, Thank you for the positive review and detailed feedback regarding your stay at the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am excited to hear you enjoyed your experience in regards to the service, food at the wedding reception and cleanliness of your sleeping room. We are going to be remodeling the guest rooms this winter and are looking forward to the upgrades ahead. I apologize that you were not aware of the $50 incidental fee. This is standard at most all hotels for protection from theft and damage. Our Front Desk Team typically does a very good job communicating this to guests, but they do have a lot of information to cover at check in. Again it is not something we mean to keep secret and will use this as an opportunity to improve moving forward. Thank you for being our guest and congratulations to the wedding couple! We take pride in being able to help celebration such a special time in people's lives. We hope to see you again soon. Sincerely, Ryan Batley General Manager

Friendly, clean, fun would definitely stay again with or without kids. Everything you need is in one place with plenty of things to do within easy driving distance. Rooms were spacious and quiet at night.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello kalpal2019, Great review and 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am glad to see you enjoyed your experience at the resort. You are spot on with everything you need being in one place. Not only are we conveniently located off Interstate 41, but our resort includes sleeping rooms, meeting space, an Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis Courts, 9 hole golf course and walking / biking trails. There is something for everyone. In addition to the rooms being spacious, we are remodeling the sleeping rooms this winter to make them even more enjoyable for our guests. We are excited for the changes ahead. Thank you for being our guest. We are thankful for your business and support. Sincerely, Ryan Batley General Manager

My wife and I stayed here on a Friday night in August 2019 in connection with a wedding-reception held at the facility. Everything was top-notch. The property is one of the better Best Westerns. Our room was very good - separate sitting area with a door to the bedroom along with a tv in both rooms. Facilities are super - nice indoor pool/huge whirlpool, golf course, attached Ground Round restaurant and very nice cocktail lounge. We plan on making a trip back at some point to stay for a few days so we can enjoy more of the amenities as our schedule was tight with the wedding-ceremony. One caveat, this is a busy place and our room was not yet ready around 2:30 and the wedding ceremony was on the grounds at 4pm While check-in is stated - as customary - at 4pm - we anticipated it would have been ready so we could shower and change beforehand - it was not ready until shortly after 3 so, if you are in a similar situation - you may want to call and advise the front desk a day or two ahead of time.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Mike C, Thank you for your 5 star rating and detailed feedback regarding your experience with us at the Best Western Premier Bridgewood Resort Hotel and Conference Center. Thank you for being our guest. We are grateful for your business and support. The trust we have from couples celebrating their special day is something we take a lot of pride in. It can be a day they have dreamed about their entire lives and are relying on us to make those dreams a reality. As mentioned, we feel our property is set up great to host a wedding. Located in the heart of the Fox Cities off Interstate 41, on site we have sleeping rooms, meeting space, an Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis Courts, 9 hole golf course and walking/biking trails. When the ceremony is on site, guests don't even have to leave. Please are glad you enjoyed the facilities are we actually are remodeling our sleeping rooms this winter. We are excited for the changes ahead. We do our best to accommodate early check in requests, but we are unable to guarantee them as we may have had a full hotel the night before and do not know the state of the rooms and or if guests will be checking out early to allow our Housekeeping Team to start flipping the rooms. Our team will do our best to accommodate guests by holding their luggage, allowing use of our bathrooms and suggesting the Ground Round Grill & Bar. Thank you again for the detailed review. We hope to see you again soon. Sincerely, Ryan Batley General Manager

I stay here for one night while on a motorcycle trip. I found my room to be extremely comfortable and very clean. Have a two room suite with a king bed. It was really nice having an attached restaurant and bar. The quality of this facility was more on par with the upper end chains. Definitely the place to stay while in the Appleton area.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello V3067SFdanl, Thank you for the 5 star rating and detailed feedback regarding your recent stay at the Best Western Premier Bridgewood Resort Hotel and Conference Center. Thank you for trusting in us during your recent motorcycle trip. We are conveniently located off Interstate 41 with easy on and off access and free parking in the center of the Fox Cities. As you stated, our resort features amenities like the Ground Round Grill & Bar, 9 hole golf course, Platform Tennis Courts, mini golf and an Aquatic Fun Center all in one location. It is great to hear you enjoyed your room as we have a full remodel of our sleeping rooms happening this winter that will make the guest rooms even more appealing. We are excited for the changes ahead. We look forward to see you during your next bike trip! Safe travels. Sincerely, Ryan Batley General Manager

My room was really nice with a Jacuzzi tub and a double shower. The king size bed was very comfortable. The lobby was set up nice and plenty of room in the pools. I was here on business but will definitely be bringing my family here.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello bradwoods2019, Thank you for the 5 star rating and great comments regarding your experience at the Best Western Premier Bridgewood Resort Hotel and Conference Center. Thank you for your feedback and business. We look forward to hosting your family next time! I am glad to hear you enjoyed your sleeping room. We will remodeling all 95 rooms yet this year and are looking forward to the upgrades ahead. We hope your family will be able to enjoy all of our onsite amenities such as the Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis Courts, 9 hole golf course and walking / biking trails. Thank your for being our guest. Safe travels. Sincerely, Ryan Batley General Manager

Had a great stay at the Best Western Premier Bridgewood Resort. The golf course is quite expensive for what you get but I don't think Best Western has a word in that. Facility was clean people are great.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello N791YJgregw, Thank you for the perfect review and constructive feedback regarding your stay at the Best Western Premier Bridgewood Resort Hotel and Conference Center. Our team takes pride in creating a home away from home experience for our guests. This starts with friendly service and clean facilities. Two of our guiding principals are "Family Welcome" and "White Glove Clean". The golf course is owned by our management group. In comparison to other courses in the area, we feel we are priced fairly and competitively, but will discuss your feedback with our team. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager

My family made last minute reservations after the hotel we originally were going to stay at called and said thier waterpark was down so we canceled there and booked here.. so glad we did. It has a restaurant connected which had good food. The pool area was fun and the perfect size for kids. The room was spacious and clean. I can see coming back again for a little family get away.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Debra B, Thank you for the 5 star rating and wonderful comments regarding your experience at the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am a believer that things happen for a reason and while I am not glad you had to deal with the hassle of finding another venue, I am glad you found us! Thank you for trusting in Bridgewood for your family plans. We know how important family vacation can be. As you mentioned, we feel we are the perfect spot for families. Conveniently located in the center of the Fox Cities off Interstate 41, we have everything families need in one convenient spot. Sleeping rooms, an Aquatic Fun Center, Ground Round Grill & Bar, mini golf, playground, Platform Tennis Courts, 9 hole golf course and walking/biking trails. Thank you again for your review. We look forward to the next family outing! Sincerely, Ryan Batley General Manager

We stayed for just one night. Nice hotel on a golf course. Fairly easy access off the freeway with use of a GPS. Short driving distance from downtown and Lake Winnebago. We had a King Suite on the second floor. Very large suite. Very clean. Nicely decorated. Bed comfort was just ok. Was not crazy about the way the bathroom door opened into the bathroom. No tub, walk in shower. Comfy, but the walls and ceiling were both a little thin and voices from next door and walking from above was quite obvious. 10% discount offered at adjacent restaurant for breakfast. We brought muffins along and had those in our room instead. In house breakfast for the price we were paying for the room would have been nice. This was a convenient location for where we were going, but not sure I would hurry back.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Kay, Thank you for the positive review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. We are thankful for your business and appreciate your feedback as it will allow us to better serve others in the future. As you mention, we are a resort style property with many amenities on site near downtown Neenah, Lake Winnebago and Appleton. We are easy to access being located right off Interstate 41 with free parking. Once guests arrive they don't have to leave as we have sleeping rooms, meeting space, an Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis Courts, 9 hole golf course and walking/biking trails. I am glad to hear you enjoyed the clean and nicely decorated sleeping rooms. We actually will be remodeling our rooms this winter and are excited for the changes ahead. I am surprised to hear you did not like the comfort of the beds as that is something we typically get a lot of praise on. We hope the location, amenities, clean facilities and service will bring you back next time you are traveling to the area. Thank you for being our guest. Safe travels. Sincerely, Ryan Batley General Manager

I got to celebrate my friends wedding and the rooms were clean and were clean very quickly! I would not eat at the restaurant that is connected to it because not a lot to choose from but there are many restaurants close to the hotel!

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Freedom54102854012, Thank you for the 5 star rating and wonderful review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. We are thankful for your friends trusting in us to celebrate such an important day in their lives! We feel our resort in perfect for weddings as everything from the ceremony to cocktail hour, to dinner to sleeping rooms can all be found in one convenient location. In addition to that, we have an Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis Courts, 9 hole golf course and walking/biking trails. Our onsite restaurant has a large menu selection and serves breakfast, lunch, dinner and daily Happy Hour including an outdoor patio with play set and fire pits. It is a community favorite. Thank you for being our guest. We are grateful for your business and support. Hope to see you again soon. Sincerely, Ryan Batley General Manager

Excellent locally owned hotel! Very accommodating to our last minute trip for a funeral! Clean, spacious, and comfortable room. They have some rooms that are pet friendly which we needed since we couldn't get our dog in the kennel due to the holiday and last minute scheduling due to the sudden death and funeral of a family member.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello mnnative5, I am sorry to hear your reason for staying at the Best Western Premier Bridgewood Resort Hotel and Conference Center. My condolences to your family. Thank you for trusting in us during such a sensitive time. I am glad to hear our team took such good care of you. As you mentioned, we are family owned and take pride in the cleanliness of our facilities and providing memorable service. Our goal is to create a home away from home for our travelers and that includes accommodating the family dog! Thank you for the great review. We hope to see you again soon under more enjoyable circumstances. Safe travels. Sincerely, Ryan Batley General Manager

Can't wait to go again in August. My wife and i really like this place and the Ground Round restaurant. The waiters and all personnel are very friendly and polite. Sitting outdoors and having a cocktail after a bad round of golf is a perfect setting.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Adventure41642372816, Thank you for the fantastic review and rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am glad to see you had such a memorable experience at the resort and enjoyed all of our onsite amenities. As you mentioned, having the Ground Round Grill and Bar onsite along with an Aquatic Fun Center, mini golf course, platform tennis courts, 9 hole golf course, walking/biking trails and outdoor patios makes for an entertaining stay. There is something for everyone all in once location conveniently located off Interstate 41 in the center of Neenah. Our team takes a lot of pride in the service we provide and making our guests feel at ease. Thank you for your comments. We too look forward to seeing you in August! Thank you for being our guest. Sincerely, Ryan Batley General Manager

We stayed at the Bridgewood Resort for a wedding in the area. The bride and groom chose the hotel. We hoped to check in early to dress for the ceremony. The busy hotel could not accommodate our request but gave us options for places to change in the common spaces of the hotel. While we waited in the lobby for other family members to join us, the cheerful front desk staff talked with the housekeepers and they graciously got our room ready in about 30 minutes even though we didn't press the issue. The room was comfortable, clean, quiet and just perfect for us with a separate living area from the bedroom. We would recommend the hotel highly.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello LKW1960, Thank you for the wonderful review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! Your recommendation to others is the highest praise we can receive and we are thankful for that. Thank you to the Bride and Groom for trusting in us to deliver on such an important date and milestone event. We are very prideful in having the opportunity to help couples make their dreams become a reality. I am glad to hear our team took good care of you including our Front Desk and Housekeeping staff. They will enjoy hearing your praise including the cleanliness and comfort of the rooms. Thanks again for your support. We hope to see you again soon. Sincerely, Ryan Batley General Manager

Fantastic hotel, impeccably clean, amazing service. This is the cleanest hotel in my travels. The restaurant and amenities of the hotel provide all you need during your stay. I also love the added touches like having Robes in your room.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Amy B, Thank you for the 5 star rating and wonderful review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. We take much pride in the cleanliness of our facilities and the service we provide. You comments are something our team will be very proud to hear. As the only resort in the Fox Cities, our onsite amenities like the Ground Round Grill & Bar, walking trails, Aquatic Fun Center and 9 hole golf course, give something for all guests to do while on site. Thank you for your feedback and support. We look forward to your next visit! Sincerely, Ryan Batley General Manager

Was there over Mothers Day Weekend for the Neenah Soccer Tournament. This is our favorite hotel. The pool area is great, including the upstairs lounge area, so parents can keep an eye of the kids while staying out of the immediate pool area. There were perhaps 30 - 40 folks in the pool area on Saturday afternoon, various ages, and ALL were having fun. Little kids, big kids, and adult kids. The rooms are well taken care of. The beds are comfortable. Plenty of outlets around the room to charge electronics. Staff is excellent. Lots of friendly faces, very willing to help out in any way needed. We will be back. We have yet to use the mini or the 9 hole golf course. The bikes look fun as well.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Inspire24834635520, Thank you for the fantastic review and 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center! Your continued support and business is greatly appreciated. The Flatgrass Soccer Tournament and Mother's Day Weekend is one of our favorites of the year. We get to see many repeat guests who may only first us a few times a year. It is fun to see and hear what has changed with the families. As you mentioned, our resort style amenities make us a perfect location for families. Sleeping rooms, meeting space, Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis Courts, 9 hole golf course and walking/biking trails ensure there is something for everyone. This is all located in a park like setting conveniently off Highway 41 with free parking. Not only do we take pride in our facilities, but also our service. It is nice to see you enjoyed the friendly and helpful team members. We look forward to your next visit! Thanks again. Sincerely, -Ryan Batley General Manager

We had never stayed at this Best Western before. My Niece got married at the resort and had a block of rooms reserved so we got one. What an awesome place to stay! All of the hotel staff were VERY friendly and helpful! From the staff at check in to the maids and wait staff at the Mothers Day Buffet! Even though there were many kids in the hotel because there was a soccer tournament in town, our room was very quite! We had a business class king room. It had a tv, sofa bed couch and comfortable chair in the front room. My husband had a cold and was snoring so I tried out the sofa bed and it was comfortable. The middle room had a large bar type sink area with a coffee maker, microwave and fridge and an in room safe. The bathroom had a very large shower but no tub. Bathrobes were supplied and the room had a make-up mirror and hair dryer. The hotel also supplies an ironing board and iron in the closet. I did not really care for the iron because it was very tippy and kept falling over when I was not using it, so watch yourself! The back room had a king sized very comfortable bed with lots of pillows and another tv which is always awesome, especially if you have two people who want to watch different things or kids. We walked to the Ground Round resturant, which is attached to the hotel and had breakfast. The food was great and they had a full menu of specials for the month of May, including Mothers day free drinks, Happy hours and taco buffets. The hotel gave us a 10% off coupon for the resturant for staying there. We also got a coupon for a percentage off the golf course which is also right there. The Hotel had a HUGE Breakfast buffet for Mothers Day on Sunday so we got reservations for that and it was AWESOME! I was told by the staff that they have large buffets like this often for holidays and they are always Special! The cost was around $25 per person but with the selection and quality it was worth the price! They even had a small seperate buffet set up with kids items! How neat is that! The wait staff in the buffet was Over The Top Excellent! Our waitress was Sophie but we were checked on by Trevor and Landon also and I think we were actully seated by one of the heads of the hotel! Everyone was so friendly and you could tell they wanted our experience to be Great! I have to mention the gal who preformed my Nieces wedding also. I did not get her name but she was also one of the hostesses in charge of seating at the buffet. When we came down to register for the buffet she recognized me from the wedding and knew my name even though we were not introduced! That kind of dedication needs to be recognized in your help if you work in hospitality!! I also need to mention that the hotel is pet friendly which came in handy because my niece had her two dogs in the ceremony and then kept them in the room overnight. They also gave my son who is a volunteer fireman and first responder a large discount for his room! I Love to see a business that is community minded! I do believe this will be our new go to for the Appleton area! Thank you so much for a GREAT weekend!

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Angelique L, What a review and rating! Thank you so much for your support of the Best Western Premier Bridgewood Resort Hotel & Conference Center. We could not be more thankful for your kind words. Thank you to you and your family for trusting in us to celebrate such important days like a wedding and Mother's Day. We take great pride in hosting such milestone and memorable days for a family and don't take them for granted. Thank you for making us your hotel of choice when coming to the Fox Cities area. We look forward to future visits and hope to continue helping you and your family make lifelong memories. Sincerely, Ryan Batley General Manager

My husband and I took a night out of town to explore the local brewery's and brought our two dogs with us for the night. This hotel was amazing, we have two large breed dogs a boxer mix and a lab mix both well over 65lbs! This was no issue for our hotel stay, first floor room was provided close to the exit area for dogs to use the restroom. Most hotels only allow small dogs, limiting our travels most times best western was very accommodating

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Nomad46754795930, Thank for the fantastic review of the Best Western Premier Bridgewood Resort Hotel & Conference Center and thank you for trusting in us for your recent travels. I am glad to see you and your furry friends enjoyed your experience. We understand that dogs have truly become a part of the family and that it can be difficult to leave them at home. We take extra precaution with our dog friendly rooms to make sure all of our guests have a positive experience including those that may not be traveling with animals. With our walking/biking trails onsite, dog friendly outdoor patios and being located in a park like setting, we feel we are a great location for those traveling with dogs. We hope you enjoyed the brewery and other local attractions. Thank you for your business. We hope to see you again soon. Sincerely, -Ryan Batley General Manager

Definitely the best property -- all brands considered! - in the area! Beautiful property; close enough to '41 to be convenient, but far enough off the highway to be quiet! Love the golf course surroundings and super-friendly staff!

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Wander27399121266, Thank you for the amazing review and 5 star rating of the Best Western Premier Bridgewood Resort Hotel & Conference Center. I greatly appreciate your support and recommendation to others. That is the highest praise we can receive! Our team strives to be the best and will certainly appreciate your kind words. We take pride in the service we provide and the experience created for our guests. Being centrally located off Highway 41 in a park like setting, we feel we have it all in 1 location for our guests. Sleeping rooms, meeting space, Aquatic Fun Center, Ground Round Grill & Bar, mini golf, biking/walking trails and a 9 hole golf course all on site. Thanks again for your support. We hope to see you again soon. Sincerely, Ryan Batley General Manager

Woke up in the morning a watched the ducks swim in the pond. Very peaceful place to stay. Bed was comfortable and the room clean. Nice walking trail. Easy access from the freeway. Great centrally located location.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Travel21460447460, Thank you for the great rating and review of the Best Western Premier Bridgewood Resort Hotel & Conference Center. I am thankful for your business and support. As you mentioned, we are conveniently located off Highway 41 in a park like setting with free parking. Our property is surrounded by a 9 hole golf course and walking/biking trails making us a great resort destination. Along with those amenities, we also have an Aquatic Fun Center, Ground Round Grill & Bar Restaurant, mini golf course and Platform Tennis Courts on our grounds, making us the one stop shop for all travelers. I am glad to hear you had a peaceful stay and look forward to your next visit. Thank you for being our guest. Sincerely, Ryan Batley General Manager

I stay at this hotel frequently and I wouldn't go anywhere else. The staff are friendly and helpful. They go out of their way to make sure my stay is comfortable. Housekeeping also does an excellent job.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Rob3576, Thank you for the 5 star rating and wonderful review of Bridgewood! I am glad to see you enjoyed your most recent visit with us. Your loyalty to our hotel and frequent business is greatly appreciated. Thank you for trusting in us with your travels. Our team takes pride in the service we provide and are always looking for ways to make our guests stay memorable. I am blessed to work with a talented and dedicated team who strive to make this happen each day. We are also very prideful in providing our guests with a clean and welcoming environment. Our Housekeeping Team will greatly appreciate your feedback as they work very hard to meet our shared standards and expectations. Thank you for being our guest. Sharing your positive thoughts with others is the greatest compliment we can receive. We look forward to your next visit. Sincerely, Ryan Batley General Manager

I travel to Neenah WI for work and this is a wonderful hotel. Spacious, clean, comfortable rooms, excellent restaurant, the Ground Round, attached to the hotel. They have a work out room, indoor pool and indoor/outdoor whirlpool. All staff very friendly, and nice property surrounding hotel with walking trails. I always try to stay here when I visit.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hell beaglemom178, Thank you for the fantastic review of Bridgewood! We are thankful for your business when traveling to the Neenah area. Your support is greatly appreciated. As you mention, our property is filled with amenities and is the one stop shop for all travelers. With everything on on site such as sleeping rooms, meeting space, an Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis Courts, 9 hole golf course and walking/biking trails, there is always something for guests to do. In addition we are conveniently located off Highway 41 with free parking. Our team is dedicated to making our guests feel comfortable and hope to create a home away from home for our travelers. Happy to see you have enjoyed the service. Thanks again for your feedback and for being our guest. We hope to see you again soon. Sincerely, Ryan Batley General Manager

My favorite hotel and I'm not easy to please. I usually only stay in Marriotts but this particular BW is even better. Comfy beds, great restaurant and room service. And the pool is great for kids of all ages with a wading pool with small slide and water features and the larger pool with water slide and basketball hoops. Grandkids love it here!

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Travel62496537138, Thank you for the fantastic review and 5 star rating of Bridgewood, especially from a tough critic like yourself! We are thankful for your business and appreciate your support. As you mention, we have a lot of amenities that are all site making it an ideal travel destination for families. Meeting space, guest rooms, an Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis, 9 hole golf course and walking trails will keep everyone entertained. Thank you for choosing Best Western for your family travels. We hope to have another opportunity to serve you again soon. Thanks for being our guest. Sincerely, -The Bridgewood Team

We went to the Bridgewood Resrt and Hotel Center to celebrate our grandsons 18th birthday. We had a great time. The front desk made sure we were all on the same floor and close to each other. We had our 2 sons and daughter and their families as well. Everyone had a great time. The rooms were clean and close to the indoor pool area. We have stayed here before and have never been disappointed. Our youngest son even got married there. It was to early to golf but the course is a lot of fun if you go there in the summer. We will be back again.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Gary B, Thank you for the fantastic review and 5 star rating of Bridgewood! A big thanks to you and your family for trusting in us to celebrate a milestone birthday. It is great to hear all was enjoyed. As you mention, will all of the different amenities on site, we feel we are the perfect spot for not only weddings, but social events as well. Everything being in one location makes it very convenient for our guests and their families. Thanks again for your continued trust and support of Bridgwood. We are thankful for your business and look forward to helping create memories for you all. Sincerely, Ryan Batley General Manager

The night desk clerk was extremely helpful and thoughtful. The hotel is clean, cozy, comfortable, and well maintained. There was free coffee and tea in the lobby. The room was large, clean, and comfortable. Close to everything but nature surroundings.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Kskifs, Thank you for the 5 star rating and positive feedback! I am glad to hear you enjoyed everything from the service to the cleanliness of our facilities. Both are of the upmost importance to our team. Great to see you noticed. As you noted, we are conveniently located off Highway 41 with free parking, but are surrounded by a park like setting right in the center of Neenah making are location ideal for travelers. It is nice to see you enjoyed the hotel rooms as we will be updating them all later this year to make them even more guest friendly. Thanks for being our guest. Sincerely, Ryan Batley General Manager

Our family has stayed at this Best Western twice in the past 8 months and it is a great deal. You get a very clean and comfy hotel room with a wonderful pool, water slide, and splash pad area. The staff is very helpful and friendly. The property is consistently very clean and the restaurant attached is a Ground Round. They have simple and tasty food options for reasonable prices. When we need a family getaway, this is our go-to spot. The price is reasonable and it is a great property.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello cj_alderman, Great review of Bridgewood! Thank you for your continued business and trust in us to deliver a valued experience for your family. With our property consisting of guest rooms, meeting space, an Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis Courts, 9 hole golf course and walking trails, we feel we are the ideal spot for family gatherings. All this plus a convenient location off Highway 41. Thank you for your recommendation to others. That is the highest praise we can receive. Thanks again, Ryan Batley General Manager

Thanks for all the wonderful hospitality each and every staff gave us! Check-in was quick, fast, and easy. Housekeeping, thanks for making sure our room was clean. Second shift, thanks for helping my family members and keeping great security. 3rd shift, thanks for making sure the child getting to the correct room & having that security the child didnt get out. Loved the express check-out! Thanks again for all u have done. I will be back to this hotel wgile in the area! Keep up tye awesome work u all have done.

RyanBatley, Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Nicole M, Thank you for the fantastic review and 5 star rating of Bridgewood! We greatly appreciate your feedback and praise. Our team takes much pride in the service we provide and making sure our guests feel at ease. We are at your service when you stay with us. It is exciting to hear you will be back. We look forward to your next visit. If there is anything we can do to better serve you, please reach out to me directly at ryanbatley@bwneenah.com Thanks for being our guest. Sincerely, Ryan Batley General Manager

We love this hotel! The staff is always friendly and attentive. The rooms are always clean. And, the reception/banquet room is perfect! The attached Ground Round is an added bonus - great breakfast options in the morning and lots of fun at the bar at night!

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Jessica W, Wonderful review and 5 star rating of Bridgewood. We are thankful for your business and support. Thank you for commenting on the cleanliness and set up of our rooms. We take pride in providing a clean and inviting environment for our guests. As mentioned, on site not only do we have hotel rooms and meeting space, but we have an Aquatic Fun Center, Ground Round Grill & Bar, mini golf course, 9 hole golf course, Platform Tennis Courts and free bike rental with trail maps, all conveniently located off Highway 41 with free parking. Thanks again for choosing Bridgewood. We hope to see you soon. Sincerely, Ryan Batley General Manager

Clean, comfortable hotel. Staff are very friendly and helpful. Was there for my sons wedding and they tried to give anything we requested. Early sign in is a big help. If you think you wont be able to leave by the usual check out time then request a late check out.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Belinda, Wonderful review and 5 star rating of Bridgewood! Thank you. We greatly appreciate your family for trusting in us to host such an important event. We understand weddings can be a day that couples dream about their entire lives. Believing in us to put those dreams to reality is something we take great pride in. It is rewarding to hear you enjoyed the cleanliness of the facilities and welcoming nature of our team. Thanks again for the kind comments. We wish your son and his wife the best in their new lives together. Thank you for your support. Sincerely, Ryan Batley General Manager

Glad to have a suite for an early spring break get-a-way. Thanks for great customer service and a clean room we'd definitely recommend it to others! Fast service at check-in was very important since we had theatre tickets just minutes away.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hell Bryan B, Wonderful review of Bridgewood! Thank you for your feedback and support. It is great to hear you enjoyed your stay and specifically the guest service and overall cleanliness. Those are two things we place high priority on and are glad to hear were noticed. Our team is driven to provide a home away from home environment that includes friendly service and a clean setting. We hope you enjoyed the local theater and look forward to serving you again soon. Sincerely, Ryan Batley General Manager

We stayed at the Best Western because we were attending a fund raiser at the hotel. The food, drinks and atmosphere at the fund raising event was awesome and our room was great. We ate breakfast at the Ground Round which is located adjoining the hotel. We received a coupon to receive 10% off your meal. However, they also have a senior meal section that was very economical.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Pathfinder254348, Thank you for the wonderful review of Bridgewood! It is great to hear you enjoyed your experience with us. For many events, but especially social gatherings, we feel we are the one stop shop event destination. With our property consisting of hotel rooms, meeting space, an Aquatic Fun Center, Ground Round Grill & Bar, golf course and Platform Tennis Courts all located right off Highway 41 in the center of the Fox Cities, guests have all they need in one location. Glad to know you enjoyed breakfast. Our Senior Senior special is offered daily! We hope to see you again soon. Thanks again for your business and support. Sincerely, Ryan Batley General Manager

We had a great experience , rooms were big, clean, and smelled good. I always check the bed sheets and they were clean. The lobby area is very welcoming, friendly staff and beautiful surroundings, and ladies, they have NORMAL toilet paper, 2 ply and soft!

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello tonyaw798, Thank you for the wonderful review and 5 star rating of Bridgewood! I am happy to see you enjoyed your recent experience with us. Thank you for sharing your feedback regarding the spacious rooms, overall cleanliness and inviting smell. Our team is dedicated to creating memorable experiences so we really appreciate hearing you enjoyed the service from our team. We are are dedicated to guest service and all the details, including toilet paper :) Thanks for being our guest. We appreciate your business and support. Hope to see you again soon. Sincerely, -Ryan Batley General Manager

Hotel was clean and inviting. The room was laid out well and very clean. The beds are extremely comfortable. Usual the restaurant associated with a hotel is pricey and the food is not that good. At this hotel the restaurants food was very good and reasonably priced.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Go05074034561, Thank you for the 5 star rating and wonderful review of Bridgewood. We thankful for your business and appreciate being your business hotel of choice. Cleanliness is a top priority for us. Thank you for mentioning this twice and also commenting on the room layout. Along with the comfort of the beds, with the size of our hotel rooms, we try to create a home away from home experience for our guests. Along with the Ground Round Grill & Bar being on site, we have meeting space, an Aquatic Fun Center, 9 hole golf course and Platform Tennis Courts. We are the one stop shop for our travelers located in the center of the Fox Cities. Thanks again. We hope to see you again soon. Sincerely, -Ryan General Manager

We had SUCH an incredible time with our family at this hotel. The mini-waterpark is a blast, with huge indoor and outdoor hot tubs, pool with basketball hoop, water slide, and wading pool for wee ones. This area was super clean, which I'm sure is difficult with the large number of people using it. There were plenty of towels and I saw staff check in multiple times in the time we spent there. Our room was also remarkably clean and comfortable. The staff we interacted with was very kind and helpful. I can't think of a single downfall to this hotel, and I'm so happy that we happened upon it. We will definitely be back.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello 625kelleym, Amazing review of Bridgewood! Thank you for taking the time to share your feedback. We are thankful for your business and appreciate your support. As you mentioned, we feel we are the perfect spot for a family vacation. Located conveniently off Highway 41 with free parking, once you are here you don't have to leave. Guest rooms, meeting space, Aquatic Fun Center, Ground Round Grill & Bar, mini golf and Platform Tennis Courts all on site. Our team takes a lot of pride in the service they provide and the cleanliness of our facilities. It is very nice to hear you noticed it all. Thanks again for being our guest. We hope to see you again soon. Sincerely, -Ryan Batley General Manager

Have been wanting to stay here since I live so close and they offer great service and a whirl pool room with a sun room. This room was quite amazing but seemed out dated and little dirty/ dusty. The whirl pool's jet's were dirty because black stuff came out when we put them on. Pretty gross. Over all stay was very nice.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Camper20454449667, Thank you for completing the review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I am glad to hear you enjoyed the room, outside of the whirlpool. Please know we will look in to this to see what happened. Although we feel the rooms are still in great condition, we are planning a full remodel of the rooms later this year. We are excited for the updated amenities, fixtures and new decor that hopefully enhance the guest experience even more. Thank you for your business and support. We hope to see you again soon. Sincerely, -Ryan Batley General Manager

Excellent. Stayed here multiple times for business nearby. Rooms always clean. Great restaurant attached. Staff very accommodating, close to shops, downtown Appleton, tons of restaurants within 5 minute drive. Highly recommend.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Roam24823025973, Thank you for the 5 star rating and wonderful review of Bridgewood! It is great to see you enjoyed your experience with us. We appreciate your continued business and loyalty to our hotel. Our team takes pride in the service they provide, the cleanliness of the facilities and having great amenities such as the Ground Round Grill & Bar, Aquatic Fun Center, Platform Tennis courts and golf course on all property. As you mentioned, we have a great location in the center of Neenah, right off Highway 41 with easy access to Oshkosh, Appleton Airport and Green Bay. We are thankful for your business and hope to see you again soon. Sincerely, -Ryan Batley General Manager

Excellent choice for our wedding venue. We had the entire wedding day on site at the hotel in the ballroom and cobblestone street area. It was absolutely fantastic and everything we were expecting and more. I would highly recommend this venue for any family get together.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Adventure14980449750, Thank you for the 5 star rating and great review of Bridgewood Resort Hotel! Thanks for choosing us to celebrate such an important day and hopefully one you both will remember forever. Glad we could be a part of it. Our property consists of guest rooms, recently remodeled meeting space, ceremony locations, an Aquatic Fun Center, Ground Round Grill & Bar Restaurant, golf course and Platform Tennis Courts, all located off Highway 41 in a park like setting, making Bridgewood a convenient one stop shop location for weddings. Once your guests arrive, they don't have to leave, making it easy and comfortable for all. Congratulations to you and your wife! We are thankful for your support and hope you are enjoying your time as Mr. and Mrs. Thanks again, Ryan Batley General Manager

The staff of the Bridgewood Hotel and the adjacent Ground Round restaurant are extremely friendly and welcoming, I have had the pleasure of staying there 20 out of the last 30 days, and look forward each Monday to seeing the folks that have make me feel at home, every time I stay. The accommodations compare to hotels at a much higher price point, and the service is second to none.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Dupers, Fantastic review and 5 star rating of Bridgewood! We are thankful for your business and appreciate your support. Thank you for your great comments regarding our team. Our staff is dedicated to exceeding guest expectations and creating a home away from home environment for our travelers. Again, we appreciate your positive feedback and look forward to sharing this with our team. Thank you for trusting in Bridgewood for your travels, especially given your length of stay. It is nice to hear we made you feel welcomed and that you enjoyed returning to see familiar faces. With our property consisting of more than hotel rooms, we feel we are a convenient one stop shop for all travelers. We appreciate your time and support. Sincerely, -Ryan Batley General Manager

We were delighted with the hotel (spotless clean, friendly staff) until next morning. When I went swimming (8:10 am) there was a strong, burning smell in the pool area. The kids pool was being cleaned with hydrochloric acid, the workers were using masks, yet the area was still open to guests! I can't decide what is more worrying: the disregard of guests' safety, that such maintenance was done on a Sunday morning, that reception didn't know about any safety issues, or that the manager wrote back to me saying he “was not aware of any chemicals being sprayed”! By the time the receptionist called to say it was safe to go to the pool (9:30 -- was it really safe?) we were packing. We chose the hotel because of the so-called aquatic center, so I could do laps in the morning. In fact, a day or two before we arrived I received a call informing that the kids pool would be closed, which didn't concern us; no word about Sunday morning. Had we known we could have chosen a different hotel, or I could have gone swimming earlier (I was awake at 6.30 am). Really disappointing.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello A_R_Evanston, Thank you for completing the review regarding your recent stay at Bridgewood. From our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I am glad to see you enjoyed the hotel in regardless to the cleanliness and friendly staff. Our team takes pride in creating positive memories for our guests. I appreciate your patience with us on Sunday morning and I apologize for the miscommunication with the pool. We have had some unplanned maintenance due to a large crack that appeared in the kid activity pool. Unfortunately for us and our guests, the unplanned closure happened during the holidays when we typically have many families staying at our property. Again, this was not planned as to why the communication has been delayed and not upfront. It sounds like our team did act quickly to reopen the pool and that it was closed for a very short time. Again I apologize. Please know we will use your feedback to better communicate and serve our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 920-720-8000. Sincerely, Ryan General Manager

I planned a weekend for our family of 4 adult children and their families at the Bridgewood Resort. All rooms were the king suites, which were the same price as double, but having the suite, we could gather and then head out for dinner. The next morning, we all met for breakfast at the attached Ground Round Restaurant before heading home. It worked out so well, we'll try it again next year!

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Sallie S, Great review of Bridgewood! We are thankful for your business and support. Thank you for choosing us for your family travels. We know you have many options when it comes to hotel destinations and are happy you trusted in Bridgewood. We hope we were able to help create memories for all. Attached to the hotel is meeting space, an Aquatic Fun Center, Ground Round restaurant, golf course and Platform Tennis Courts, making us the one stop shop for families. We look forward to see you all next year! Thank you, -Ryan General Manager

If you are staying here to use the little kids area of the pool make sure you call to see if it is open as it was closed for repairs when we were there (12/26/18). We were disappointed about this area being closed as we traveled specifically to this hotel to use this, and there was no communication on social media, website, email etc regarding this area being closed so we were a bit frustrated. The general manager did reach out to us and explained the situation so we appreciated that. Overall the rooms are okay and big, they have plans to renovate in the future. Whirlpool in the room is basically a mini hot tub which was nice, and the shower was nice as well. We would consider staying again after they renovate, but we would call ahead to make sure the pool area was in working order. With the restaurant on site it is a good hotel for families which we enjoyed. During the summer it seems like the have more outdoor amenities as well.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello molliedo, Thank you for the review of Bridgewood. We appreciate your feedback. The kid activity pool was resurfaced on Monday, December 17th and was set to open Thursday, December 20th. Unfortunately, the resurfacing done by our vendor partner did not adhere, leaving a large crack in the middle of the activity pool that showed up a few days later. We know this is disappointing for many as it is for us as well as the resurfacing was planned to be done during an expected slow time that would not affect our family travelers. While the kid activity pool is an attraction for family travelers, we still do have 3 other pools including an indoor slide that empties in to its own body of water making it safe for kids of all ages. We also have the attached Ground Round restaurant, making our location still a good fit for families traveling. As you mentioned, we do plan to remodel our hotel rooms in 2019 and are excited for the additions ahead. In the summer months, the Ground Round patio is a great place for families as it includes 4 fire pits, an outdoor play set and giant chair. Also on property is a 9 hole golf course and 18 hole mini golf course with an ice cream stand. We hope to see you again this summer. Thank you for being our guest. Sincerely, -Ryan General Manager

Communication is key. When booking I called and was placed on hold, call dropped so I just booked online and called back. Was visiting a relative who was placed on hospice care the day prior. Family wanted us to visit so we booked last minute and I verified by phone that all was set. I was not informed about a room charge for an upgrade. Front desk attendant made it sound like it was not a full hotel, and it was a kind gesture. I was anticipating a bill for 94 and tax, not 172. I couldn't even do anything about it upon checking out because only one staff member was working and had a ton of customers at her desk so I just left. Things that would have been nice to know, the pool was completely shut down. Not accessible. Very disappointing, was looking forward to a dip on Christmas eve. When my husband went down to the desk around 915-930 no one could be found. He ran a bell...waited longer, nothing.Other problems,Room 1046 is really drafty near the windows.The refrigerator does not have a dial to adjust, it felt warm inside with no way to keep our food cold we took it back outside. Thankfully it was cold enough outside, things just froze in our trunkExtremely disappointed in our second visit here. Probably will not book again.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Jill, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Jill I am sorry to hear your second visit with us was not a positive one. After talking with our Front Desk team, it sounds like the room rate and upgrade prices have been a consistent concern. I would like to address a few of your comments. A smile does go a long way and our team is dedicated to that. Many of our staff make sacrifices to serving others when it comes to working holidays, weekends and nights. Other guest comments from Christmas Eve and Christmas from this year all thanked and congratulated our team for their hospitality. I apologize you did not feel the service was the same. I apologize for the call being dropped. I am unsure what may have happened. I do suggest always booking directly as we can guarantee the best rate and service this way. I am sorry to hear your family member is sick. We send our best wishes and hope for a speedy recovery. Kailia had thought the conversation was per your request to be upgraded from a Business Plus to a Whirlpool Fire Place Suite and that you were aware of the rate change. I apologize for the miscommunication. The pool was not completely shut down as you stated. We have 4 pools. An outdoor hot tub, indoor hot tub, swimming pool and kid activity pool. The kid activity was the only pool shut down. This was an unexpected closure due to an unforeseen crack in the middle of the pool floor. We were forced to close the kid activity pool for the safety of our guests. This was not intended and or planned as to why there was no communication before your visit. You mentioned not being able to find staff around 9:15/9:30. I apologize for that. You state you rang a bell for service. We do not have a bell at the hotel desk so I am unsure what may have happened as we staff the desk 24/7. I will follow up with our Engineering Team on the window and refrigerator concerns. These have not been brought up before, but we will use this feedback to make any necessary changes to better serve you and others in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 920-720-8000. Sincerely, Ryan Batley General Manager

This hotel is just a bit off the main roads, but it features an indoor pool, mini golf course, and onsite restaurant. The onsite restaurant was not only convenient, but also delicious. I recommend the sirloin tips! The rooms were spacious and had all the things you need when staying away from home. Every hotel employee I encountered was helpful and friendly. If you're traveling with kids, this hotel would work well. If traveling with your partner, ask about the rooms with the fireplace and Jacuzzi tub :)

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello Roving08577765118, Thank you for the fantastic review of Bridgewood! We appreciate hearing what you enjoyed about your experience. As you mentioned, on site our property consists of hotel rooms, meeting space, an Aquatic Fun Center, Ground Round restaurant and 9 hole golf course. We feel we are the 1 stop shop for all travelers whether you are visiting for leisure, business or a special event. Our team takes great pride in the service we provide. We are happy to hear you enjoyed each interaction you had. Thank you for your recommendation to others. That is highest praise we can receive and is much appreciated. We hope to serve you again soon. Sincerely, -Ryan Batley General Manager

The complimentary room upgrade was totally unexpected but greatly appreciated. The king bed, hot tub/jacuzzi, fireplace and extra room was enjoyed and made our stay even more enjoyable and relaxing. Our stay was in conjunction with our Christmas Party also being held there and the food, beverage/bar and service was unsurpassed and would recommend staying there and will be back.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello Robert, Thank you for the 5 star review of Bridgewood and positive comments. We are excited to hear you had a memorable experience. With our property having hotel rooms, meeting space, Ground Round restaurant and an Aquatic Fun Center, we feel we are a great location for Holiday parties especially with our location being right off the highway with free parking. I am glad to see you enjoyed the food, beverages and service from our team. Your recommendation to others is the highest compliment we can receive. Thank you. We appreciate your support and look forward to serving you again. Sincerely, -Ryan Batley General Manager

Everything was nice in this hotel! Stayed one night in the family suite which had two beds in one room, and a king in the other. Also had a couch in the living area. Had a mini fridge, and a microwave in the living area as well with a dining table and chairs. Overall a great layout save one detail. Only one bathroom in the suite. Five adults sharing one bath is a hassle when you are trying to leave at the same time in the morning (or when you arrive after a long car ride). Probably would just get separate regular rooms next time. The pool area was clean and very nice. Wished I had more time to spend there and look around a bit. Staff was helpful and friendly.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello Matt, Thank you for the 5 star rating and great review of Bridgewood. We are excited to hear you enjoyed your experience with us. With our property being home to guest rooms, meeting space, an Aquatic Fun Center, Ground Round Restaurant, 9-hole golf course and Pickleball Courts, we feel we are a perfect destination for family traveling. Once the group is on site, they shouldn't have to leave and we are conveniently location off the highway in the center of Neenah. We will be remodeling our hotel rooms in 2019 and will use your feedback during the planning process. Thank you for being our guest. We look forward to your next visit. Sincerely, Ryan Batley General Manager

I stayed at this hotel so that my husband and I wouldn't have to drive home after a wedding. The hotel was lovely. Our room was quite nice, the bed was comfortable, and free WiFi is always a plus. We did visit the restaurant during happy hour for a quick drink and a snack. If I need to stay in Neenah again, I would definitely stay at this hotel again.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello niteowl22, Thank you for the fantastic review of Bridgewood. It is great to hear you enjoyed your experience with us for a wedding. We feel we are the one stop shop when it comes to weddings with our hotel, banquet space, Ground Round Grill & Bar, aquatic fun center and 9 hole golf course along with free parking and free Wi-Fi all in 1 location. Not only is it convenient for the guests, but the wedding couple as well. Thank you for being our guest. We look forward to your next trip to the Neenah area. Sincerely, -Ryan General Manager

I sent my wife to a local hotel for a weekend to get away from the normal rigors of life and so she could enjoy some relaxation and alone time. The booking process and correspondence with the hotel was very efficient. I asked for a suite with fireplace and whirlpool, which was exactly what she got. She certainly had a restful weekend. Unfortunately, the rest wasn't all night as she said the bed was quite uncomfortable. We stay in a lot of hotels so I feel we can judge beds, so this was obvious a negative. And I told her this weekend was about not doing anything! So I told her to get room service for meals, and definitely a breakfast in bed. But, the two meals she ordered were lukewarm at best. Halfway through the meals, the food was nearing cold. The fireplace was really nice, but the wicker chairs were only adequate for a short period of time. If you ask me, a nice fireplace should be paired with a soft chair to sink into. The shower, however, was amazing! So good that she suggested I come check it out, and I was tempted. Overall, service was good. Room was very clean. Just not as comfortable for a full weekend of relaxation.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello Simple79, Thank you for the review. I am sorry to hear we did not exceed your expectations as we strive for perfection. Please know we will use your feedback to improve so we can better serve you and others in the future. We appreciate your feedback and suggestions. Towards the end of 2019 we will be remodeling all our our hotel rooms including our beds and wicker chairs. We hope you will come back and experience our upgrades. I will also share your feedback with our restaurant in hopes of improving. It is good to hear you enjoyed the fireplace, service, shower and clean rooms. Thank you for being our guest. Sincerely, -Ryan General Manager

very nice stay friendly staff pool area has indoor hot tub plus outdoor hot tub pool area noisey but fun for kids showers are awesome in the rooms room service is quick pizza is good to order late night

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello Journey00088489032, Thank you for the kind review of Bridgewood. We appreciate your feedback as it gives us input to best serve our guests. I am happy to hear you enjoyed the interactions with our team members. We take pride in exceeding guest expectations. It is nice to see you enjoyed the Aquatic Fun Center including the 2 hot tubs and kid pool. We feel this amenity plus the Ground Round restaurant attached makes Bridgewood the perfect spot for staycations. In the summer, we have also have a 9 hole golf course and Pickleball courts. Thank you for being our guest. We look forward to your next visit. Sincerely, -Ryan General Manager

This hotel is a hidden gem in the Fox Valley. They have friendly and attentive staff members, have great amenities (restaurant on site, fitness equipment, complimentary wi-fi), and the rooms are very clean and comfortable.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello Marty S, Great review of Bridgewood! Thank you. It is exciting to hear you enjoyed the service from our team members. We take pride in exceeding guest expectations and creating a home away from home environment. WIth all the amenities onsite like you mentioned, hotel, Ground Round restaurant, fitness center, Aquatic Fun Center, free parking, 9 hole golf course and meeting space, we feel we are the one stop shop for hospitality needs. Thanks again for the review. We hope to see you again soon. Sincerely, -Ryan General Manager

We had a blast - kids loved the pool, two hot tubs, water slide and the kiddie pool. They swam for HOURS! We all enjoyed the fact we could eat and drink upstairs in the pool area. The hotel had happy hour for the adults which was also a bonus. The rooms were clean, spacious, etc. Great stay.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello allisonhegg, Thank you for the great review of Bridgewood! I am excited to see that you and the soccer team had an enjoyable experience. We feel we are the one stop shop for hospitality with easy access and free parking followed by everything you might need all on site. Hotel, meeting space, aquatic fun center, restaurant, golf course and platform tennis. As you mentioned, Happy Hour that is offered 7 days a week! Again, thank you for you review. We look forward to your next visit. Sincerely, -Ryan

My husband and I booked this hotel for our wedding reception and are still so amazed at how wonderful they all made it! Everyone at this resort was so wonderful and kind! The supervisors went out of their way to make sure we were totally satisfied with everything during the whole weekend. Mary, our wedding coordinator, was great to work with! She went through all the details of our wedding to make sure it was absolutely perfect! She set up our decorations, answered all of our questions, and went above and beyond with making our special day the best. All of the food, from rehearsal dinner to dinner at the reception to breakfast the next day at gift opening was sooo good! All of our guests were in love with the resort and said it was such a lovely place to have our wedding! The rooms were beautiful and so comfortable. The whole weekend went smooth and without any hiccups. I could go on and on about how wonderful this resort is!! Thank you everyone at the Best Western Premier Bridgewood Resort Hotel for all that you did to make our wedding the best!

RyanBatley, Owner at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello JanaeN1020, Thank you for celebrating such an important day with us! I am excited to see our team exceeded your expectations including Mary and the supervisor team. Enjoy your time as newlyweds! We appreciate your time and feedback. Sincerely, Ryan

After a missed connection, and then a 3 hour business dinner, this was just what I needed for a good night sleep. The hotel was nice and quiet, and the front desk staff was great. My TV remote control was not working when I checked in, and they came up about 2 minutes after I called, with 2 different remotes (in case one of the replacements did not work either). They also have delicious cookies at the front desk for when you check in. The hotel room was spacious with a very comfortable bed. The shower was great. I really enjoyed the oversized showerhead, which produced great water pressure. Lastly, I have not been to a Ground Round since the 80's, and it was really nostalgic to eat breakfast there in the morning. I highly recommend this hotel if you are in the Neenah and Appleton area.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello jay1974usa, Thank you for the great review and thank you for the recommendation to others. That is the biggest compliment we can receive. I am sorry to hear about your missed connection, but happy to hear our team and property was just what you needed including the quiet room, warm cookies, and Ground Round breakfast. Thank you for being our guests. We look forward to your next visit. Sincerely, -The Bridgewood Team

Our room was very spacious and spotlessly clean! We had a great view looking over the golf course, and the fall colors were awesome. We also had a corner room and found it to be very quiet, even though there was a large wedding going on in the event center. The staff was very helpful and friendly. Great coffee service in the main lobby, and I was impressed that there was even room service available. The hotel is connected to the ground Round with a very well themed walkway. Oh, and we even had bathrobes!! We were in town for a concert in Oshkosh, and it was so easy to hope on the freeway and get there. The pool area looked great for kids, we would have used it if we had more time. Also, the outdoor hot tub looked so inviting!!This hotel was one of the nicest that we have ever stayed at and will certainly return next time we are in the area!

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello tupperconnie, Wonderful review! Thank you! I hope you enjoyed your visit to the area and had fun at the concert in Oshkosh. It is nice to hear you enjoyed the property including the spacious room, cleanliness and staff interactions. As you mentioned, we have an Aquatic Fun Center, banquet facility and restaurant all on site with the addition of a golf course making us the one stop shop for hospitality. We hope to see you again soon. Sincerely, -Ryan

Very nice room, couch and chair showed wear but they were okay. Air conditioner was very loud. Staff is very nice! No free breakfast, but they do have room service for breakfast, or a small discount at restaurant. Treats for my dog. Dog bed and dog bowls, a nice touch. No bathtub but bathroom was large and nicely decorated. WiFi is a little slow. Rain shower head, and good size bathroom. Expensive for a Best Western. There was bottled water in the room, usually as a platinum member I get water free at checkin, didn't realize they were $2 each until after we drank 2 of them. No mention of my best western rewards at check in or check out.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello createandcapturelife, Thank you for the review. You feedback is important as it allows us opportunities to improve so we can better serve you and others in the future. Please know we plan a full rooms remodel in 2019 that includes the furniture and fixtures and other equipment. We also will continue to evaluate the speed of our internet as we know how important that is to our guests. As a Platinum Member, you should have received water at check in or the option of points. If we missed that, I apologize and again will use this feedback to improve. I am glad to see you enjoyed your interactions with our team members and also the extra perks for your dog. We feel our pricing is of great value for our area and that we are 1 of only 30+ Premier Best Westerns in North America out of 2,400+ Thanks again for your feedback. We look forward to serving you again. Sincerely, -Ryan

We came to Neenah to visit with our daughter and fiancé. I researched on here to find a decent hotel that accepts dogs. This hotel far exceeded my expectations. I knew it would be good but it was amazing!! The check in was seamless and my dogs were given a little goodie treat bag. The room was huge and immaculate. There was even a dog bed provided and dog bowls. We had a beautiful view of a lake and a field. Rooms were quiet. Beds super comfy. We ate in the restaurant attached 3x! Once for lunch, happy hour then at breakfast. Every staff member we encountered was so pleasant. I even used the pool which is great! Every time we visit our daughter, we will stay here. Please look no further!! This is the best hotel. Hands down

Came into town to meet New Grandbaby. Looking for a hotel to take the oldest swimming. So glad I ran across this hotel. Love it, Beautiful resort, rooms where big. Swimming area was awesome for little and big kids. Over all it was a very nice trip and the cost wasn't bad at all. Very reasonable for what all they had to offer.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello Cyndie N, Thank you for the review. We are happy to hear you enjoyed your visit and congrats on the Grandbaby! That is an exciting time. Overall, your comments look to be extremely positive from the swimming pool to the rooms to the cost. However, you scored us a 1 out of 5, with a 1 being the lowest possible score. If this is an accurate reflection of your visit, we would love to know how we can better serve you in the future. If your visit does not reflect a score of 1, but a 5, please consider changing the score. Thank you, -Ryan General Manager

This hotel is great! From the staff to the comfortable beds you can't go wrong! I had quite a few questions and Jackie from the front desk was so accommodating. The outdoor hot tub was also amazing. I have no complaints and if you want a family friendly hotel this is a great choice

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello sbo1986, Thank you for the fantastic review! We are very happy to hear you enjoyed your stay at Bridgewood including some of the amenities like the comfortable bed and outdoor hot tub. We are also very pleased to see Jackie and the Front Desk Team were able to provide you with the service you needed. Thanks again for the review and thank you for the recommendation to other families. We look forward to serving you again soon. Sincerely, -Ryan Batley General Manager

The crew is awesome. I have to travel to Neenah for work and stay at BWP regularly. Mark, Kim, Chase, Katie and David are friendly, and responsive. They go out of their way to make you feel like home.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello datageekalphamega, Thank you for the fantastic review! We are very thankful for your continued business and appreciate the kind words. Our team strives to create that home away from home atmosphere at Bridgewood and are proud to hear they accomplished that for you. Thanks for being our guest. We look forward to serving you again soon. Sincerely, -Ryan Batley General Manager

If you are going to stay in the Neenah WI area make sure you put the Best Western on your hotel of choice list. This is great hotel with a remarkable staff, the attached restaurant is great and the service is fantastic.

RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hello ASAMAA, Thank you for the fantastic review! We appreciate your kind words and suggestions to others to consider our property when traveling in the area. We are happy to hear you enjoyed the service and amenities. Thank you for being our guest. We look forward to serving you again soon. Sincerely, -Ryan

Grandparents and 5 young children went for a fun overnight . The pool is great for young children. A child's pool area, water slide for the older kids and regular pool. You can very easily keep an eye on everyone. Hot tub indoor & out. Very clean rooms, pool area the best and easy to get to. Restaurant attached if needed. ( We did not use). Was a great overnight stay. Will recommend to everyone.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear 61dmv, Thank you for commenting on your experience at our property and letting us know that we met your family's expectations. We look forward to your returning soon. Bob Dove General Manager

Needed a one night stay in Neenah with my grandchildren on our vacation- found Bridgewood and loved it! So clean, modern and the pool area was perfect for the kids with a waterslide for very small children and one for older kids. Plan to stay here again!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear runner1955, Thank you for sharing your experience with your grandchildren at our property. We appreciate your feedback and comments. Bob Dove General Manager

This Hotel is Wisconsin's best kept secret. You get 5 star accommodations at very reasonable prices. The grounds are beautiful. The rooms are huge. The toiletries are first rate. Every aspect of our stay was perfect.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Benzion T, Thank you for completing a review for our hotel. We truly appreciate your kind words and strong recommendation. Thanks again. Bob Dove General Manager

Our family stayed here while in town for a marathon race. The hotel was great with excellent breakfast, accommodations, and amenities. The kids LOVED the pool (as did the adults) and there was plenty of space for them to run around. The location is great, as it's near the highway and lots of retail. The attached golf course was a nice amenity, as was the mini-golf course (kids really liked that). Overall, a very nice stay!!

I am often on the road for several days at a time. When I stay at the Bridgewood Resort Hotel I always feel like I am coming home. It is not like other hotels where I have stayed. The accommodations are great and the staff is exceptional. Mark and Chase always make me feel like I have been missed since my last stay. The rooms are always perfect for conducting business and for relaxation. My favorite!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear jackw863, Thank you for your wonderful comments regarding our facility and team members . We truly appreciate your loyalty to our hotel.

We have our family reunion at the hotel every year they have always been fantastic with their hosting. The rooms are clean. The pool and the hot tub's were immaculate. The management at this hotel should be commended for their hospitality to our group and also Mark Nelson who is one of the afternoon front desk agents has been phenomenal with workIng with getting everyone booked in our Block. I would recommend this hotel!! They are awesome

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Janeen C, Thank you for your comments regarding our hotel and team. We truly appreciate your loyalty and look forward to returning again next year. Bob Dove General Manager

The food was wonderful. My husband likes the variety of fish for Friday Night Fish Fry, as does my daughter from out of town where Friday Fish Fries are not popular. We eat there almost weekly, not only on Fridays. They offer other nightly specials as well, even free snacks for Happy Hour in the bar. The service was superior to any other place I go. Dolly Jo provided us with great service, checking on us often, keeping our drinks full and offering a friendly smile.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear nursedebbe, Thank you for taking a moment to tell us what a great experience you had at our Ground Round Grill & Bar. We're delighted you not enjoyed the food but also the service provided by Dolly. Hope to see you again soon. Bob Dove General Manager

We spent 2 nites here for a wedding in December, 2017. The room was clean and very nice. We had a great breakfast in their restaurant. The family enjoyed themselves at the pool. I am handicapped , but I had no problem getting around the venue. We will definitely stay here again in the future.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear OldVet171, Thank you for letting us know you had an enjoyable experience at the hotel. I hope you'll return when in our area. Bob Dove General Manager

This hotel is one of the better hotels I have stayed in the last year. First time reviewer but wanted to make sure everyone was aware of a great value and upscale place to stay. Priced right with good value for the dollar. 5++ rating in my book.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear bbhogue774, Thank you very much for the positive review. We're pleased that your experience met your expectations and hope you'll return. Bob Dove General Manager

WOW. 1st time to this buffet. Food was top quality. Excellent selection and variety. The chocolate cheesecake was the best I have ever had. Prices were good for the value. Facilities were very beautiful and comfortably laid out. We will be back!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Betsy H, Thank you for your review and glowing compliments regarding our Sunday brunch. We truly appreciate it. Bob Dove General Manager

We all had a great stay! All the staff, especially the check in staff extremely welcoming. Planning a trip back and wouldn't want to stay anywhere. The ccommodations as well as the food were excellent.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear 321iorfida, Thank you for letting us know we met or exceeded your expectations in our facility. We appreciate your five star review. Bob Dove General Manager

Everyone was very friendly and helpful. The hotel was beautiful inside and out. It felt very homey and comfortable. I was there for business, but will return for personal in the future. Also, it was a very good value for what you get.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear henney2018, Thank you for completing the survey regarding your experience at our hotel. Our team appreciates your kind words. Bob Dove General Manager

It is an excellent hotel within close prolixity of the Appleton Airport. The rooms are clean and the staff is friendly and helpful. Free wi-fi and hotel shuttle to and from the Appleton Airport are particularly nice to have for business travelers.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear datageekalphaomega, Thank you for your 4 star review of your experiences with our hotel. We very much appreciate it. Bob Dove General Manager

Excellent all the way around. Would recommend this hotel for stays. People were very professional and friendly. Attention to detail was exceptional. Everything needed to make the stay run smoothly was provided. Thank you to the team at Best Western Premier Bridgewood Resort Hotel.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear aliceteixeira, Thank you for choosing us for your lodging needs and letting us know we met or exceeded your expectations. We appreciate your willingness to recommend us to others. Thanks for the feedvack. Bob Dove General Manager

Our hotel was beautiful on the outside & inside. The staff was helpful & kept the hotel running in an efficient manner. We also had a blast sitting in the hot tub & swimming in their pool. The water slide was a great perk we weren't expecting. I plan to come back again soon!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear rthom 154, Thank you for your kind words and five star rating. We look forward to your return. Bob Dove General Manager

Had to asked for toilet paper and coffee for the room twice before receiving. Had to go to the lobby to request as the room phone did not work. It also snowed while we were there and they plowed the roadways and plowed in the cars that were parked. Had to get a friend to pull out one day and we managed to push out the second. This is totally unacceptable. The hotel generally seemed nice, but if something goes wrong they are not much help.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Judith G, Thank you for your review and comments. As I indicated before, we struggled with a record snowfall of 22 inches of heavy wet snow. Our engineering team worked extremely hard to clear the parking lot and helped several guests get their vehicles out.I apologize if we were of little or no help for you and have authorized a Travel Card to be sent you by way of our apology. Sincerely, Bob Dove General Manager

This hotel is tops. Very nice rooms and the entire hotel was clean. Staff was very courteous and helpful. The bar was nice and the food was excellent. Would recommend this Best western Premier Hotel to anyone who asks.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear P8318WTlindah, Thank you for letting us know we met your expectations and we really appreciate you recommending us to others. Bob Dove General Manager

We came to this hotel to spend some time with our Grand children. We ended up having 18 inches or so of snow;-[ Although our mini vacation wasn't quite what we expected the hotel was very nice. Would recommend any time!!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Mary S, Thank you for reviewing your experience at our hotel. Glad you enjoyed yourselves in spite of the late spring snowstorm. Bob Dove General Manager

I recently stayed here for seven nights to visit a family member in Neenah. The staff were extremely friendly and helpful. My ground floor two doubles room felt unexpectedly luxurious and had a great pond view. Due to my extended stay, the mini fridge and microwave came in very handy, as did the coin operated laundry machine and dryer. The room had my favourite Starbucks Verona coffee. Bathroom was elegant and large with high quality amenities and bathrobes. I had a few meals at the Ground Round, and was very happy with the food and service. The small sundry store had all the basic essentials. I did not try the golf or minigolf due to dismal weather, but the indoor pool are and hot tub was a welcome respite. Neenah may not be the centre of the universe, but if you have business in town, do consider the Best Western Bridgewood.

I was looking for a hotel in the Fox Valley with a nice pool area to spend a weekend with my grandchildren. l had booked a room at the Paper Valley, but changed my mind when I thought about fighting the traffic & road construction in Appleton. The Bridgewood Resort has all the amenities of the Paper Valley without the hassle of downtown Appleton. The pool area has something to offer everyone: a nice splash area for small children, a small water slide to accommodate any age, a decent-sized pool & hot tub inside as well as (my favorite) an outdoor hot tub. There is a loft area upstairs with lots of additional tables/seating as well as a small collection of arcade games, and a nice workout room. The Ground Round Bar & Grill is attached to the property and can be reached indoors. Our room was spacious and clean. I can't find fault with anything.

This is our second time staying here to relax a couple of days as we are getting to the end if a pregnancy. Both times it has been exactly what we have needed and we have felt very well taken care of. If we have another this is where we will go again. Even if we don't though we have discussed just making this place an annual family trip since it would be great for that as well.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Hi MarkKemen, Thank you for reviewing your experience at Bridgewood. We appreciate the five star rating and kind words. Hope to see you back again soon. Bob Dove General Manager

Would stay here again, very accommodating and clean. Room was a great size, they even give you robes for the stay. Close to shopping and family in Appleton. We took our 2 year old swimming, the pool is great for the 2 year old.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear eladd220, Thank you for you 5 star review of our property. We hope you'll return. Bob Dove General Manager

Hotel is new, updated and sits on a golf course (bring lots of balls, because every hole has water). Place is really well appointed and the service is incredible. Really make business travel much more tolerable. Shuttle to/from ATW (the best airport in the country) and the managers specials and other fringe benefits make this the only place I'd consider. Still, ultimately, the staff and especially Mark and Jackie are amazing

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Leo S, Thank you for reviewing our property and we especially appreciate your kind comments regarding our front desk team - Jackie and Mark. We thank you for your loyalty and look forward to your return. Bob Dove General Manager

Door handle didn't work properly on arrival. Struggled to open it upon entry. Next morning, the handle broke off on the inside and we were trapped inside. Staff did not give us an extra room or offer to compensate for the inconvenience.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear 60hikingguy, Thank you for commenting on your recent stay at our hotel. I apologize for the inconvenience with the guestroom door handle you experienced. As you know we were sold out and had no other rooms to move you too. We'll be pleased to give you a credit towards your room rate by way of apology. Thanks again for your review. Bob Dove General Manager

The staff were very friendly and accommodating during our stay. The facility is located in a good location and is near a pick and save for those who need to grab snacks/goodies for a trip. The pool was fantastic for our kids. There was a slide, main pool with basketball hoops, a kiddy splash pad, hot tub both in and outdoors. We would recommend this place again. The attached ground round also had good food/bar service while we stayed.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Lisa H, Happy to know that the team had a great stay at our hotel. Thanks for letting us know. Bob Dove General Manager

We stayed in a sun room suite and loved every minute, very comfortable beds. Clean room, friendly staff, coffee and lemon water available at all times in the lobby. Nice pool area and loved the outside hot tub!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear maryQ4229QF, Thank you for taking the time to comment on your recent stay at Bridgewood. We're pleased that you enjoyed the experience and invite you to return soon. Bob Dove General Manager

Stayed here for two nights while on a business trip. Such a clean and quiet hotel. The Ground Round Restaurant has a great menu and delicious food. Front desk staff were very efficient and friendly. I would stay at this hotel again.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear debbiemcgowan, Thank you for your kind words about our hotel and team. We hope you'll return soon. Bob Dove General Manager

The rooms here are phenomenal, the service was exceptional and the restaurant was awesome. I couldn't say more about the Best Western and the Ground Round. We came there to bowl and go to other bars, but we ended up staying on property the whole weekend.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear rickiejames, Thank you for commenting on your recent stay at Bridgewood. We appreciate the 5 star rating and kind words. Bob Dove General Manager

Rooms were very clean and comfortable beds sleept like a rock. Food was good at the Ground Round. Breakfast was a bit pricey for the brunch buffet but food was good. Could have been a little warmer. Bar prices were very reasonable. All in all a good time .

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear ppaarr, Thank you for reviewing our hotel and Sunday brunch. I'm pleased that we met your expectations and hope you'll return soon. Bob Dove General Manager

Went to Neenah/Appleton for an overnight fun trip with the kids. Staff was friendly, rooms were clean, and was nice that there was a Ground Round attached to the hotel. Pool was fun for the kids, one who is 18 months and the other an 8 year old. Pool accommodated both well. Overall had a great stay and would recommend.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Dnov 75 Thank you for reviewing your experience at our hotel and giving it a 5 star rating. We appreciate it and hope you'll return soon. Bob Dove General Manager

Hotel with class and small water park attached to keep kids happy. Clean, friendly, comfortable stay. We had a great time here and will be back. The kids loved playing in the water what a great way to spend a weekend.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Morison J, Thank you for sharing your experience with us. We're pleased that everything met your expectations and glad you want to return. Bob Dove General Manager

I attended a training conference at the hotel earlier this month. The Front desk staff, banquet staff were all great to interact with. I was also able to interact with the GM who seems to be a very dynamic individual that keeps everything running very smoothly. The food was good, and I will definitely be returning!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Noall S, Many thanks for your 5 star rating and positive comments. We appreciate your business and hope you'll return soon. Bob Dove General Manager

We have stayed at this hotel on a number of occasions. Our overall impression is that it's well kept and generally very clean. The hotel has a large indoor pool area that includes a dedicated area for the kids and a small water slide. There's also an outdoor hot tub that's open year-round and presents a unique challenge to anyone wishing to venture outside during the Wisconsin winter. The only issue that we have ever had in our stays is the groups that are leaving the wedding receptions (or whatever event is being held in the banquet hall) can sometimes be rather loud as they pass through the halls and enter/exit their hotel room. This hasn't been a huge disruption to us, but if you're a light sleeper or traveling with kids... it could be potentially be an issue.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Thanks Timothy- I appreciate your comments and concerns about potential noise issues. We do have a security officer on duty throughout the weekend and his responsibilities include cautioning loud guests to be considerate of other individuals. We'll try and stay on top of this. Bob Dove General Manager

Stayed here on many occasions, the rooms are great, no question. The breakfast is not to my liking. They used to have a buffet which was fine. But now it's a menu selection. The on property bar Ground Round is pretty cool, usual US sports bar with decent food and the benefit is you don't need to venture outside when is minus 30 c.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Gordon B, Thank you for sharing your thoughts on your stay with us. We're pleased that you enjoyed the experience and look forward to your return. Bob Dove General Manager

A very nice hotel, with wonderful staff, everyone is so helpful and friendly. It is the ONLY place will stay it when in the area. The beds are surprisingly comfortable, it usually takes me three nights to adjust myself to sleep on hotel beds, but not here, a great nights sleep on the first night!!! One complaint I have is that the air in the room was very dry, some sort of humidifier would really help during the winter months . When you stay, be sure to stop in at the attached Ground Round for a great meal, and a drink or two in the lounge/bar. The staff at the bar is outstanding, they treated me very well. One server in particular that I really enjoyed was a young lady named Nicole, very attentive, cheerful, and professional. It is rare to find a place with such great staff AND service!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear daleh760, Thank you for your terrific comments regarding the staff and our facility. We truly appreciate your loyalty and business. Bob Dove General Manager

When I think of the Best Western brand, I typically don't associate it with the utmost in quality but this property is different. The staff is obviously well trained to anticipate customers' needs and always provide a can-do attitude. Have already spoken to a half dozen friends about the positive experience we had at the Bridgewood Resort.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear James R, We very much appreciate the referrals and high praise for our facility and especially for our team members. Thank you! Bob Dove General Manager

Great mini vacation. Love the hotel but housekeeping was running slow. The pool area was great and the food at the restaurant was as well. Loved the weekday taco and nacho bar. We will definitely stay again.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Tinning, Thank you for your comments regarding your stay at Bridgewood. We appreciate you patience with our housekeeping team as we has full houses followed by more full houses and they worked hard to take care of our guests. Thanks for your feedback. Bob Dove General Manager

a beautiful place to visit, enjoy family and rest. The room was very clean and the front lobby and hallways were very clean. We didn't really have much communication with staff but I am sure they would all be helpful as the front desk staff. Would stay there again.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear BJandJJ, Thanks you for sharing your experience at our hotel with us. We appreciate the kind words and 4 star rating. Hope you'll return soon. Bob Dove General Manager

Beautiful campus. Clean and spacious rooms. Nice amenities. No glitches. Friendly staff. The beds were very comfortable. The water pressure in the shower was excellent. The rooms were spacious so that we weren't stepping over each other. The lobby had an impressive fireplace. Friendly, helpful staff. Superb stay.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear P9693CMmarkm, Thank you for your wonderful comments regarding your stay at Bridgewood. We truly appreciate the kind words and hope you'll return. Bob Dove General Manager

Good overall experience. Felt comfortable being there. Good service. Friendly people. Good breakfast. Clean lobby, clean bathrooms. Nice restaurant. Excellent hospitality overall. Would definitely come back.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear jmr5208, Thank you for your review of our hotel and restaurant. We appreciate the 5 star rating and the kind words. Bob Dove General Manager

We booked this hotel super last minute for my birthday weekend. We got the jacuzzi tub room and it is amazing! Huge jacuzzi tub, separate couch & living room area, fridge & microwave, huge and comfy bed! Absolutely perfect. Hotel connects to the ground round restaurant so really there's no need to even leave the room.

This hotel is top notch. All staff very professional and friendly. They obviously care about their positions and all that stay there. Entire hotel very, very clean. Rooms are super nice, quite and beds are wonderful. Hotel is very quiet as well. Hotel offers management reception on Tuesday and Thursdays which is a very nice treat! I highly recommend this hotel if you are traveling on business or personal reason. I will definitely stay there again!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Sherry V, Thank you for commenting on your experience at our hotel. We appreciate the kind words and 5 star rating and hope you'll return soon. Bob Dove General Manager

The room was great and the view of the golf course was very nice. The food was cold and they failed to pick up the breakfast in bed order that was placed on the door. When I placed a verbal order in the morning they got it wrong and missed an item. The food came in clear plastic containers with no tray. It also came with no silverware so by the time that came the food was cold. They blew the food experience. The room itself was perfect.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Thomas V, As I indicated earlier to you, I sincerely apologize for the room service issues you experienced and have credited you for the charge. Thanks for reaching out to us and thanks for the compliments on the guest room. Bob Dove General Manager

Exceeded our expectations! Rooms, restaurant, and staff are all so wonderful! Everyone is so friendly and the rooms are very clean and comfortable beds! We look forward to our next stay here. Our absolute favorite hotel/resort!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear daniellea124, Thank you for sharing your experience at our hotel with us. We very much appreciate your comments and loyalty. Bob Dove General Manager

Great hotel. A little hard to find especially in the dark when its raining, but since we had stayed there about 2 years ago, we didn't have too much of an issue. The hotel staff always greets you when you enter the door. The hotel is clean and modern. The big reason we stayed here was the pool with a kid's pool area, water slide, and indoor and outdoor hot tubs. I can honestly say this is the first time I have been in an outdoor hottub when the temperature was below freezing. What a relaxing feeling! The hotel also contains a small arcade above the pool area which my kids really loved. Restaurants and a few grocery stores are just 2 blocks to the north in case you need any snacks. Great stay!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Scott S, Thanks very much for your comments regarding your second visit with us. We look forward to your return. Bob Dove General Manager

Hotel is very well kept. Rooms are huge . Staff was very helpful , overall friendly. We were there for a wedding. Kids enjoyed pool and arcade games.I loved the old city streets decor by the recipient halls. We enjoyed our stay and will book this hotel again , if ever in area.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Heath182, Thank you for the five star review regarding your stay at Bridgewood. We appreciate it. Bob Dove General Manager

Best hotel,in the Neenah area. Good service, good rooms and service. Good bar and great bar staff. On site gym with decent facilities but could do with updating. I use this hotel regularly and the staff always go out of the way to make me feel at home. Keep it up.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear David M, Thanks for your review as well as your loyalty to our hotel. Wanted to let you know that we're replacing our treadmills in January, and hopefully provide the updating you spoke of. Bob Dove General Manager

My 2 night stay was absolutely perfect. From the décor and amenities to the excellent staff - this hotel was top notch. Would absolutely recommend this hotel to anybody nod everybody. Pool and Jacuzzi was perfect along with activities for the kids. Food was very good in their onsite restaurant The Ground Round. Great ROI!!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear K7249NBmikeb, We truly appreciate you letting us know that everything during your two night stay met or exceeded your expectations. Thanks for sharing! Bob Dove General Manager

I spend an average of 35-40 nights a year in hotels. When I'm in the Fox River Valley area, this is my hotel of choice. From the welcome by the front desk staff, to the room, restaurant, and the entire facility; I rarely feel so well treated and appreciated. I'm disappointed only when the property is sold out, and I have to stay elsewhere.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Peter G, Thanks for your 5 star rating, and reminding us how important it is to keep working hard to take care of our guests. We want every experience to be the very best and appreciate you letting us know it's happening with your visits. Bob Dove General Manager

I travel a lot for business and normally stay at another 3-star chain hotel. I was pleasantly surprised at the value and modernity of this hotel. It's on a beautiful lot surrounded by greenery and a lake. It is very contemporary and clean. My room was very spacious and comfortable. The Ground Round restaurant and sports bar attached to the property is very clean and the staff were very friendly.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear TripNtravelDal, Thank you for sharing your positive experience with us at Bridgewood. We appreciate you letting us know that we met your expectations and we hop to see you again soon. Bob Dove General Managere

Was there 2 nights for a business meeting and convention. From the minute you enter the grounds you notice it is beautiful and very well maintained. The hotel lobby makes a statement and is very welcoming. Staff was friendly and helpful. The rooms were large and well decorated. When I opened the drapes the view was a beautiful small pond with wetland plants. The walk to the Ground Round restaurant was another surprise, faux well appointed store fronts with doors that lead to meeting rooms. The food was amazing and so good. I will always staff at this hotel when I am in Neenah or the Fox Valley.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear gopnancy, Thank you for sharing your experience at our hotel. Happy to know we met your expectations. Thanks! Bob Dove General Manager

This was a very clean hotel with friendly staff. My room were spacious and allowed plenty of room for work and sleep in spate areas. the bed and bathroom were very clean. I would stay again, and highly recommend it to anyone in the area.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear N337KUmikel, Thank you for your review of our hotel and staff. We're delighted that your experience was positive and hope you'll return soon. Bob Dove General Manager

I can always trust that Best Western Premier Bridgewood Resort Hotel will reproduce my satisfaction and great night's sleep every time (repeatability) I stay here. I'm an engineer and it's always important to have guaranteed repeatability and reproducibility in a process. This Best Western is great!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Z9591JXluisa, Wow! We really appreciate your comments and are happy to have earned your loyalty. Thank you! Bob Dove General Manager

We stayed at this hotel for a wedding and were very pleased with the cleanliness and decor. The banquet room and hallway were very nice, the wait staff were pleasant and the service during the wedding was great!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear mleverich, Thank you for letting us know that our hotel and banquet facilities met your expectations. We appreciate the 5 star rating. Bob Dove General Manager

We really liked the big two person hot tub. The shower has double shower heads. Bath robes provided. Spacious room. The fire place is an electric faux fire place, but it adds to the atmosphere. We really liked the room.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear X5438KJroym, Thank you for sharing your thoughts regarding your recent stay at our hotel. We're pleased that you enjoyed the experience. Bob Dove General Manager

Very nice was there for a convention and all was first class.The "Streets of Neenah" were charming. food was fine for a large group. Suite was VERY nice....Service in all areas was very friendly and helpful. Loved the water with fruit and coffee in lobby,

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear jfm70, We're delighted that your experience at Bridgewood while attending a convention met your expectations and invite you to return soon. Thanks for letting us know everything met your expectations. Bob Dove General Manager

Very nice facility with good restaurant. Located in a golf course community. Convenient to airport and general business areas. Nice fitness center and indoor pool. Friendly staff. Conference room area setup to resemble a downtown shopping district of the past.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear E9139NBjamesf, Thanks for reviewing our property . Glad you enjoyed the amenities and hope you'll return soon. Bob Dove General Manager

We stayed here as my employer paid for the room. I was asked for a credit card when reserving and also when checking in. I normally pay cash for my room, and I did ask if my card was being charged. I was told no, they needed it in case of incidentals. Found out after arriving home my card was charged $50. Made me upset as this is my debit card, will take 3-5 days to get money back. With all of the hotels I stay in, I have never had this happen to me. Would have been nice to have been told when checking in as I did ask.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear G8560KZkathyg, I apologize for the poor communication in explaining the authorization or debit card hold for incidentals. This is a relatively common practice to ensure coverage for phone, room service and other charges but I am sorry we inconvenienced you. Thanks for following up with us. Bob Dove General Manager

We were in town for a Packers game and stayed at this hotel 2 years ago and then again just recently. Outstanding experience both times. We hope to be in the area again in a couple of years and will plan to stay at this hotel again.

The staff were great and friendly. The restaurant and Lounge were great.The food was great. The pool area was great. Our grandson had a great time on the water slide and he made some new friends. The Hotel is really Premier.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear _sboelter72, A sincere thank you for your positive comments regarding your experience at our hotel and restaurant. Especially pleased that your grandson had a terrific time. Bob Dove General Manager

The outside looked wonderful and the inside was very clean and welcoming. My room was great. The bathroom was pristine. If I come back to Neenah, I would stay here again. It was in the perfect spot to attend a conference.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear F6280HRcatherinea, We appreciate your kind words and thank you for sharing your experience with us. We hope you'll return. Bob Dove General Manager

This property in Neenah is exceptional. The rooms were up to date, clean, and well appointed. The staff was very welcoming and met all of our needs. While booking what was at first three rooms, the reservation staff actually steered me to reserve a single room and a suite as it would be more cost effective. In addition they asked in advance if I needed another cot or crib! Usually I have to ask, but they did so. In addition when I inquired as to pet friendliness, they asked if I needed a dog bed and bowls for food and water - NO ONE has ever provided that level of pet friendly service. LOVE THIS PLACE!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear AnneT, Thanks for the complimentary review of your visit to our hotel. We're delighted you enjoyed your experience. Bob Dove General Manager

The property was clean/efficient as was the hotel staff. The rate was initially more than we would spend but a last minute deal gave us the opportunity to stay. The Ground Round restaurant had great senior specials, including coffee which was a treat to the normal buffets at the competition. it also looked like it was a perfect wedding or event venue for the locals. A very enjoyable one night stay and we appreciated the extra one hour check out allowance on request.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear JWestMpls, Thanks for sharing your experience while at our facility. We're pleased that the hotel, restaurant and staff exceeded your expectations and hope you'll return when in the area. Bob Dove General Manager

I came in Saturday morning for some breakfast at the ground round. I was greeted at the door by a lovely girl, Grace. She had a smile on her face and i was delighted to eat here from her impression. She seated me and I had an awesome server, Alisha. She too had a nice smile and was very caring about me and my family, making sure we had everything we needed to eat our meals. Two very nice girls to have at this restaurant. I will come again!!!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Donna B, Thanks for your terrific comments regarding our Ground Round restaurant and team. We hope you'll return soon. Bob Dove General Manager

I have frequented Bridgewood's Sunday brunch multiple times over the past few months and am never disappointed! The food is always exquisitely prepared, the menu has varied every time I have been there, and it is reasonably priced ($15.99). The server we had today, Sam, was extremely friendly, attentive to our needs and provided the high level of service I would expect at this type of establishment. Actually, the entire staff was exceptional, including the hostess greeting us and the omelet chef. A nice touch that added to the experience was the string ensemble playing background music. I would definitely recommend checking this out!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear golfingslp, We're delighted that your experience at our Sunday brunch has been a positive one on several occasions and appreciate your feedback. We look forward to seeing you back again. Bob Dove General Manager

The staff was very accommodating at letting us check in early as we had a wedding that day. Several parties that were there for the wedding were also able to check in early. The staff was very friendly. The room was excellent and very spacious and the bed was comfortable. It was very clean and quiet. I would recommend this hotel to anyone.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Z7418XCkathyp, Thank you for reviewing your recent stay at our hotel. We're pleased that everything met your expectations and hope you'll return soon. Bob Dove General Manager

Had a wonderful stay at BW Premier in Neenah, WI. The staff there was fantastic, friendly and felt at home. Hotel was clean and welcoming. The short indoor walk to Ground Round was great for food and drinks specials. Had a great time and really enjoyed ourselves. Manager Meeting Happy Hour was delicious and a nice way to meet staff and managers of hotel.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear timothyn678, Thanks for sharing your experience while at our hotel. Delighted to see that you enjoyed the hotel, restaurant, managers reception and particularly our team. We appreciate your feedback and hope you'll be back. Bob Dove General Manager

Best Western Premier Bridgewood Resort is a must stay! Amazing staff, clean facility, great dining options, managers reception to help unwind and driver to help get you to where you need to be without hassle of car rental. Business or fun...GREAT place to stay!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Heather H, Thank you very much for your thoughts about our hotel and team. We appreciate your loyalty and look forward to your next visit. Bob Dove General Manager

This is a great motel, with very nice amenities. Our room had a fireplace and whirlpool tub, with microwave and refrig. The bathroom had double shower heads. And sits right on a golf course. So really really great; almost! Noise from the golf course maintenance started early Sunday morning. Bothersome. But much much worse was the low water pressure. Forget that there were two showerheads. Trying to get one to have enough pressure was a problem Saturday, but Sunday morning nothing at all. Apparently the hotel knew there was a problem, but nothing said to us. And no offer of extension for checkout, although getting a shower (much less a whirlpool bath) was out of the question most of the morning. Terrible experience with that! But the room really was very nice, especially for the price. Will go back when the chance offers, and hope that they have the water pressure fixed.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear madcg, Thank you for your feedback regarding your stay at Bridgewood. I apologize for the water pressure issue and want to assure you it was an isolated incident that was corrected by our engineering team. I appreciate your thoughts on your entire experience and hope you will return. Bob Dove General Manager

Stayed at the hotel for convenience while attending a conference, but had an unexpectedly luxurious room. A TV/ living area completely separate from the bedroom, as well as a separate large kitchen area with sink, microwave, and refrigerator made things nice to unwind with a late dinner in the room. The bed was extremely comfortable, with different firmness among the many pillows to choose from.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Candice T, We truly appreciate the kind words regarding your visit to Bridgewood. Thank you for sharing your experience with us. Bob Dove General Manager

Exceptional Service, room amenities and hotel facilities. Included shuttle service made getting to and from the hotel exceptionally easy and convenient. The property is fantastic, well maintained and very friendly staff. I would recommend this property to anyone travelling either on business or with a family. I stayed in a King Suite with a kitchenette, made my stay really convenient and comfortable.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Matt D, Thank you for sharing your experience while at our hotel. We especially appreciate your kind words regarding our team members. Thank you and we look forward to your return. Bob Dove General Manager

I would highly recommend Bridgewood Resort for business, pleasure or conference. I attended a conference there and found it very comfortable and convenient. I also attended the Packer Game and think you might consider staying at Bridgewood. It is just a short ride to the game.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear naancywT2326LR, Thank you for your review of our property. We appreciate the kind words regarding the many possible reasons for staying at Bridgewood. Hope you'll return soon. Bob Dove General Manager

Friendly & helpful staff....clean & comfortable accommodations. We were at a Packer game in Green Bay and didn't arrive at the hotel until 1:30 am. We were pleasantly surprised and the size and comfort of the room. Hotel staff at both check-in and check-out were very pleasant.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear kathleen345, Thank you for commenting on your recent stay. I'm thrilled you had a great experience and hope you'll return soon. Bob Dove General Manager

The room was excellent. The setting was great. Only complaint was that the Fitness Center was too hot to use. We were there for a family wedding and they did an excellent job with that! Great place for a family with young children(toddlers).

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Darlene M, Thank you for reviewing your recent stay at Bridgewood. We appreciate your feedback and are monitoring the temperature in the fitness center more frequently. Bob Dove General Manager

This hotel is Fantastic. We planned our visit after a close friend in our home town recommended it. She was right on! The facilities are clean, nice and comfortable. The staff greets you often by name as you enter and almost always acknowledges you as you walk down the halls. I've never stayed in a hotel this welcoming in all of my travels. They even provided a wheelchair for my aging Mother during our stay.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear 430sybilb, We're delighted that a friend of yours recommended our hotel and even more pleased that everything met your expectations. Hope you'll be able to visit us again soon. Bob Dove General Manager

Great hotel with outstanding accommodations. Staff was warm and very receptive. I will return and continue to use this Hotel. The golf course is fun and well kept. The amenities are plentiful, Check in and check out was easy. I will continue to make this my must stop

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear johnfredrickc, Thanks for your loyalty and support of our hotel. We truly appreciate your comments. Bob Dove General Manager

we stayed here for 2 nights and the staff was very pleasant. The pool was great to go and relax in. We had a family suite and it was very spacious and the bedrooms were great. We defiantly would stay here again.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear lindawI3417SR, Thank you for sharing your experience while at our property. We're pleased that you enjoyed the staff, pool and room and hope you'll return. Bob Dove General Manager

I love to stay here when I travel to Wisconsin on business. Very clean, comfortable, great prices, good restaurant. Walking trails, fitness room, little fridge, microwave, coffee maker, etc. Everything you need for a comfortable stay.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear beaglemom178, Thank you for sharing your experience at our hotel with us. We truly appreciate your loyalty. Bob Dove General Manager

This has always been a "home away from home" for us. Everyone is helpful and sincerely pleasant. Just a wonderful relaxing atmosphere. The beds, linens, cleanliness just adds to that feeling. If you are in the Fox Cities don't stay anywhere else.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear joelw298, Thank you for your wonderful comments regarding our hotel and team. We really appreciate you recommending us to everyone. Bob Dove General Manager

You could not have asked for a better experience. From the time we booked the wedding, checked in until we checked out EVERYTHING was perfect. The staff was extremely friendly and helpful. Going out of their way to make sure that we had a stressless and fun wedding. You could not have asked for better food and service and experience!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear lisadW2198AB, Thanks for commenting on your experience at Bridgewood for such an important occasion. We're pleased that your expectations were met and appreciate your kind words. Bob Dove General Manager

Excellent hotel. Friendly staff. Big rooms and very comfortable beds. Highly recommended. Perfect location for our needs. Felt safe like coming home. No breakfast but they provide 10% discount to adjacent restaurant.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear 971jacquelinea, Thank you for your comments and description of our hotel and staff. We are delighted that you've had such positive experiences and look forward to your next visit. Bob Dove General Manager

A weekend stay with a group of about 40. Service was great! Food and facility was also very good. The location is a bit out of the way but once there did not need to leave. Located so part of our group could visit the Experimental Aircraft Museum and others went to the Packer Museum.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear marksC3116YV, Glad your weekend with the class reunion was a success. We appreciate the kind words and thank you for sharing your experience with us. Bob Dove General Manager

The Bridgewood Resort was very welcoming. The staff was friendly and helpful, they offered nightly specials and a nice manager's reception two evenings a week. Restaurant/Loounge prices were reasonable and the food was great with nice outdoor patio and firepits off the golf course. Pool area was nice mix of indoor and outdoor and a few extra amenities for young kids. I would recommend this hotel for anyone staying in the area.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear kristinet991, We are grateful to see that you enjoyed all the amenities at our hotel, including the managers' reception and the Ground Round Grill & Bar. Thank you for taking a moment to provide your feedback. Bob Dove General Manager

This is one of the best hotels in the Fox Valley. The bar in the Ground Round is expensive, but I guess I'm too parsimonious. The golf course and fun things next to the hotel are fun! The pool area is great for kids. Staff is excellent. A few monor quibbles, but nothing is perfect.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear U162TDjohnr, Thank you for commenting on your recent experience at our hotel, restaurant and golf course. We're pleased that you rate us so high in the Fox Valley and we appreciate it very much. Bob Dove General Manager

We were guests of a wedding held here in August 2017. The food was good and the venue was beautiful. Our guest room was really nice and clean. Also, we were lucky to get a "pet" friendly room. This made it more convenient to attend the wedding without worrying about our dog. The staff was very friendly.

A great place to stay at!! Just remember to bring extra money for downpayment..... definitely worth the money you pay for. Will most likely go back from now on to this place if close by. Will be honest when we went to ground round there there the service was VERY poor!! Hostess nowhere to be found for 5 mins and another 5 mins no server so we left. Other then that the hotel itself was great!!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Ktiff87, Thank you for commenting on your recent stay at our hotel. I'm pleased that all was satisfactory with the hotel but apologize for the issues you experienced in our restaurant. I plan on sharing those concerns with our management team so that we can improve in that area. Thanks again. Bob Dove General Manager

The entire staff was very courteous and was attentive to all our needs. Thanks to all the staff for making my sons wedding such an awesome event. You all made it an event i will cherish and remember fondly for the rest of my life.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Michael L, We are delighted that your expectations were met for your son's wedding. Thank you for letting us know and we can't wait to share your comments with our team. Bob Dove General Manager

Great place for one night or an extended stay. Highly recommend the Sunday brunch. Clean rooms, comfy beds, and great staff. The suites are huge and privacy is great, couldn't hear anyone else in the hotel and there was a huge wedding party staying there at the same time we did. Overall would stay there again.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear joshuacI5064DS, Thanks for sharing your experience at Bridgewood. We're appreciative of your comments and glad you enjoyed our Sunday brunch. Bob Dove General Manager

Stayed for 4 nights for a business trip. Hotel staff was great, and location are far enough from noise and on very nice golf grounds. The Ground Round restaurant is always lively, and downtown Appleton is a short ride away.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear D5033BLpaulb, Thank you for reviewing your week stay at our hotel. We're pleased that your experience was a positive one and hope you'll return. Bob Dove General Manager

Comfortable, clean and friendly. Would recommend this establishment for business travel purposes. Great staff, clean and safe. Very quite and was able to sleep the first night. Friendly atmosphere. Will visit again.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear maryfE2845BC, Thank you for your wonderful comments regarding your stay at Bridgewood. We appreciate you taking the time to share your experience. Bob Dove General Manager

This is a home-away-from-home for me. The hotel is so nice and the staff is even better. Great rooms, food and service. I really like the unique character of the hotel. Not one of those "cookie cutter" hotels you get from some of the brands out there. I am a Minnesota Vikings fan and they made me feel very welcomed while the Packers game was on in the Ground Round. By the way...the Sizzling Steak Tips and my new favorite meal.

The room was very clean,very quiet, The Staff bent over backwards to help with anything. Mark and Deniece were extra helpful with a great big smile. If you play golf this is the place to stay in Neehah Mi.

Rooms were extremely clean, bathrooms were very very clean and the beds were comfortable. This was as close to home that we could get. Pool water was very warm and the outdoor hot tub was a bonus. We were able to stay at the hotel for the whole day and we were not bored between the little arcade, the restaurant/bar, the mini golf on site, and the pool we had so much to do!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear U2184CQangelat, We are pleased that your family had a great experience at our hotel. Thank you for sharing your feedback with us and feel free to visit us again as you have the opportunity. Bob Dove General Manager

I stayed at this hotel for a business trip I had to Neenah and it was great, everything was very clean, modern, the staff were very polite and helpful. I would definitely stay here again if I have to go back.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear X3698LGsandram, Thank you for your positive comments regarding your stay for business purposes. We're glad that it was a good experience and hope you'll return. Bob Dove General Manager

My niece and her husband had their wedding reception at Bridgewood. The staff was wonderful and the food delicious. Many of us stayed at the hotel and couldn't have been more pleased with accommodations. Loved that the guest room doors closed quietly. Thumbs up!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Q5706LQlynnb, Thank you for your review of our facility. We're delighted that you enjoyed the reception, food and staff and appreciate the "thumbs up". Bob Dove General Manager

I am often taken to Neenah on business. Without exception, the Bridgewood Resort is my hotel of choice. Everything about the property is first rate. From the friendly, helpful greeting at arrival, to the comfortable room, to the correct and simple checkout; this is the best.

I found it to be the best in vicinity. The restaurant and bar are equally good and it has all the amenities you might need for a business trip of family stay. Most of the rooms face the golf course and that adds to the value as well.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear 568vimalv, Thank you for reviewing our property and letting us know you feel we're the "best in the vicinity". We don't take praise of this nature lightly and strive each day to earn your loyalty. Hope to see you back soon. Bob Dove General Manager

My three kids loved this placed. We only live about 45 minutes away but this will be a place we come to "get away" often because by of the pool and restaurant. The pool has a nice little slide (perfect for my 4 and 6 year old) and a separate kiddie pool with small slide and other water features. For the adults a large swimming pool and hot tub (inside and outside). Great time!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear B6553QXdanc, Thanks for letting us know about your neat family getaway. We're pleased that you had a good time and plan on returning. Bob Dove General Manager

I stayed at this hotel for 12 days during the month of July for the 3rd consecutive year, and I was not disappointed. The hotel is clean, and the staff is friendly and helpful. There are limited laundry facilities; however, there is a Laundromat located less than 1 mile North of this property off the service road. It's a great place for families with kids too.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear 6chuckh, Thanks for commenting on your recent stay at our hotel. We always look forward to your group returning each summer and appreciate your loyalty and patronage. Hope to see you next July. Bob Dove General Manager

An amazing place to stay. Clean and caring.Pool's great. Staff is second to none. The Golf course attached is a bit pricey for the course but it being so close was a big + Nothing went wrong during my 10 day stay.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear N791YJgregw, Thank you for commenting on your recent stay at Bridgewood. We always look forward to hosting your group in July and seeing so many familiar faces. Really appreciate your positive comments regarding our team and hope to see you next year. Bob Dove General Manager

Extremely friendly, and helpful staff! The room was not the most stylish that I have seen, but it was pretty modern, and in general, NOT in need of renovation. The room also very clean and comfortable.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear paulfY9129JX, Thank you for commenting on your recent stay at Bridgewood. We very much appreciate your thoughts regarding our team members and clean & comfortable rooms. Hopefully, you'll be able to return soon. Bob Dove General Manager

So we just had our wedding 7-22-17 Myranda was a very good Wedding coordinator. The hotel was very great with early check in so I could get married on time. The food was delicious for the wedding buffet I had as well as the Sunday Brunch. My niece was all excited about the Cheesecake bar. LOL. It was fairly priced. The room we had was great and big. Love the Whirlpool. Didn't have time to use the pool or hot tub, But Will plan on it for the anniversary. The shower could of had more water pressure. I would recommend this place to anyone whether it be staying for an event or even having a wedding here.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Colleen W, Thank you for sharing your experience regarding your recent wedding. We are delighted that everything from the room, food and service was outstanding for you, and we're pleased that you recognized the talents of Myranda, our wedding & event coordinator. Thanks again! Bob Dove General Manager

I would qualify this Hotel as Excellent, it has a lot of amenities and the service from the Hotel staff is great... Highly recommended. It is very well located and has its own restaurant and Lounge/Bar which makes it easier by having everything in one place. The different Pool areas are great to take sometime to rest and it offers as well a fitness center.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear carlosmX6885VE, Thanks so much for the outstanding review and kind words about our facility, service and team members. We really appreciate it. Bob Dove General Manager

Bar restaurant connected great- nothing close by to walk you will need to need to drive. Great pool good suit rooms. I'm not sure why you have to have 200 character Bla, Bla, bla. dumb trip advisor make you have 200 before you can submit - crazy

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear 927russelly, Thanks for your review. We appreciate the positive comments. Bob Dove General Manager

Stayed there recently for a two day business trip. Good value for the money (I did have a special corporate rate). My room was spacious, quiet and clean. My room looked out on the small golf course - I did hear from somebody on the other side of the building that there was some roadway noise that bothered them. Restaurant on premises was fine, plenty of parking, friendly staff.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear susanJ3384YK, Thank you for sharing your experience at our facility. We appreciate the positive comments regarding our hotel, restaurant and team. Hope you'll return when in the area. Bob Dove General Manager

Extremely clean and comfortable! We had our dog with us....thoughtful staff offered bowls, treats, etc! Outside entrance near our room had a station with pet clean up bags! Nice touch! Nicest room we have stayed in...great value!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear kathymF8618VD, Thank you for sharing your experience at Bridgewood with us. We're pleased that our pet friendly environment was enjoyed by everyone and hope you'll return. Bob Dove General Manager

For a family of 6, the room worked perfectly. I wish we could have used more of the amenities on site we were just passing through. Other than not having a complimentary breakfast, this was a perfect stay.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear chrishU6711BU, Thank you for commenting on your recent stay at Bridgewood. Hopefully you'll be able to visit us again and take advantage of all of our amenities. Bob Dove General Manager

We have stayed here every summer for 3 nights since they opened, and have never been disappointed. Staff is always friendly and accommodating, and our room is always clean. Comfy beds and great food in the restaurant. Will be back next summer!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear jasonjo2017, Thanks for your compliments regarding your recent stay as well as your loyalty over many years. We look forward to seeing you on your next visit. Bob Dove General Manager

Was the worst stay in a best western. Had a whirlpool sweet and the whirlpool wouldn't hold water because the drain was broken. There was a dog in the room next to us that wouldn't stop barking all night. The room smelled like watered down carpet.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear B1327GHjo, Thank you for your comments regarding your experience at Bridgewood. I sincerely apologize for the issues you raised and have asked our front desk manager to issue you a Travel Card to use on future stays at any Best Western. Bob Dove General Manager

We have now stayed three times and each time is a wonderful experience. From reservations to convenience to clean, hospitable and inviting features, this medium priced property wins for value, courtesy and comfort. This is a perfect longer stay property for business and business with family in tow! Fun pool and game room, outdoor hot tub big enough for a few guests to enjoy at the same time- and plenty of clean towels is a plus after work. Convenient and functioning work station, restaurant onsite and both golf and mini golf. We like the folks that keep this place humming...& we will be back again!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Jennifer H, Thank you for your wonderful review of our property. We sincerely appreciate your compliments and loyalty. Bob Dove General Manager

After reading previous reviews, I was pretty excited to stay at this hotel for my overnight business trip. Upon arriving I noticed the hotel was on a golf course and was even more looking forward to my stay. I checked in to my room and made my way in. The first thing I noticed when I opened the door was that the room smelled of mildew which seemed to be coming from the bathroom. I opened up the blinds to see my view and out came to flies that had been sitting on the windowsill. Being tired from traveling that day, I went to sleep on one of the two queen beds. Fair to say I did not sleep well that night as the mattresses were very uncomfortable. Loud noises from the hallway were prevalent and tough to ignore. To top it all off, that night I noticed two fairly large bug bites on my stomach. This hotel did not match what other reviewers said and I will not be staying at Best Westerns anymore.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Travel2017-1 I appreciate you taking time to comment on your experience at Bridgewood and want to apologize for the issues you encountered. I have shared these with our housekeeping team so that everyone is aware of them. Thanks you for your feedback and please know that we are all disappointed that we failed to meet your expectations. Bob Dove General Manager

Hotel is quite new, very clean. Employees had fine customer service skills, always ready with a smile to help a guest with the most trivial of requests. I highly recommend this hotel to anyone who is contemplating a stay in the Neenah area.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear brianbJ3560DM, Thank you for expressing your satisfaction with your recent experience at Bridgewood. We appreciate your comments and look forward to your return. Bob Dove General Manager

The trip was excellent. The room was to my standards. It was very clean. The po of was more than I expected. Did not realize they had a slide and splash pad for children. Staff were very friendly as well as the guest that I passed in the hallway.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear KMACK26, Thanks for commenting on your recent stay at our hotel. Glad everything met or exceeded your expectations and hope you'll return. Bob Dove General Manager

I stayed there since I was in Neenah for training. The room was clean, quiet and had a nice jetted tub! I had the suite overlooking the beautiful golf course. I would definitely stay there again if I had the chance.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Suzanne G, Thank you for sharing your experience at our hotel while training there. We're delighted you had your expectations met by our team and facility. Bob Dove General Manager

I had not stayed in a Best Western hotel for some time and this was a pleasant surprise in terms of quality and cleanliness. I wish we had a room with a king bed, but none were available, so had two queen beds. The beds were good, not great - but the room was quiet, so no problems sleeping. Staff was friendly. There is a Ground Round restaurant attached to the hotel which served breakfast - hotel provided a discount to eat there.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear nancykI1096GY, Thank you for your comments regarding your stay at Bridgewood. As one of 32 Premier Best Westerns in North America, we do our best to provide a good experience to our guests and we're pleased that you enjoyed your time with us. Bob Dove General Manager

100% Satisfied, this is one the nicest hotels we have stayed in. The room was excellent and very clean. All granite, comfy beds and Starbucks Coffee and The location was a bit hidden but we found it with no problems. Thank you to a caring staff that truly cares about their hotel and their guests. Don and Susan

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear DwP003, Thanks for letting us know that your expectations were met during your stay at our hotel. We hope you'll be able to return soon. Bob Dove General Manager

This place is perfect for family reunions!!! Nine years in a row my family has gathered here every summer. The little ones love the pool and mini golf, the adults love the golf course but EVERYONE loves the services provided and how "new" the hotel feels. If you want to have a memorable family gathering this is the hotel to stay in the Fox Valley area. The entire hotel and conference center staff are like a part of the extended family based on how genuinely caring they are to all visitors!!! I love this hotel. My family always say this is the "best" Best Western they have ever seen!!!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Mark N, Thank you for sharing your experience regarding your annual family reunion at Bridgewood. We appreciate your loyalty and look forward to seeing the group each year. Bob Dove General Manager

We stayed for one night for a family wedding with our 3 children. The food was great and the kids had a great time in the pool area with a zero depth area for little and a slide for our older son. Our kids are all under 4. We had a wonderful time and would definitely recommend!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear ashleylN8463YF, Thank you for sharing your experience while at Bridgewood. We're happy that the food was great at the wedding reception and that everyone enjoyed themselves in the aquatic fun center. Thanks for the recommendation. Bob Dove General Manager

We stayed for a wedding in June. The rooms were perfect and very nice. The ballroom was a good size, and had outdoor space (overlooking golf course) which was a plus. The food was ok. We would stay again.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear midwest127, Thank you for commenting on your recent stay at Bridgewood for a wedding reception. We're glad that you enjoyed yourselves and hope you'll return. Bob Dove General Manager

Great place to stay with awesome hospitality! Rooms are first class with a home feeling by having bedroom and living room separate! Highly recommend this facility!!!!! A restaurant is tied to facility with great food and prices!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear snicodemus60, We are delighted you had a superior experience while staying at our hotel. Thanks for the recommendation - we really appreciate it! Bob Dove General Manager

We stayed for a weekend while attending a friends wedding. Nice hotel, clean rooms, comfortable beds. Indoor pool with water slide for kids and indoor/outdoor hot tub. Gym was well equipped with machines and weights. Convenient to the ballrooms and event space...only a short walk from the hotel room. Also "attached" to Ground Rounds restaurant which offers delivery to your room, cheap happy hour and decent food. My husband played the golf course and said it was ok. 9 hole course only.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Courtney M, Thank you for sharing your experience by review our hotel, conference center, restaurant and golf course. We appreciate you taking the time and letting us know how we did. Bob Dove General Manager

Very nice hotel with top notch amenities. I stayed for 4 nights. Housekeeping was nothing short of perfect each day. The staff was friendly and helpful. The pool area was clean and spacious. The restaurant food was very good and reasonable. I would stay again if back in the area.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear 536davidcb, We're pleased that your introduction to a Best Western Premier property was favorable. Thank you for sharing your experience and we hope you'll return soon. Bob Dove General Manager

This hotel and resort is first class. As wedding guests, we enjoyed the dinner at the resort and our rooms were first class. Service was excellent. I would highly recommend staying at Bridgewood Resort Hotel in Neenah.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear rice1Kewaunee, Thank you for recommending our hotel for both guest rooms and the wedding venue in our conference center. We're pleased that you enjoyed your experience and really appreciate the kind words. Bob Dove General Manager

This is a hidden gem in the Appleton-Menasha area! Golf, mini-golf, attached restaurant, indoor pool, all in a beautiful result setting. Staying the weekend? Sunday brunch is a must-do! You'll love its accessibility to all major highways, too!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear angenetten, Thank you for mentioning several of the aspects of our resort that we feel are most appealing to our guests. We hope you'll return soon. Bob Dove General Manager

Perfect in every aspect! Wedding venue was beautiful with ceremony on the patio. Hallway decor was cozy and inviting. Myranda, the wedding planner did a superb job. Hotel rooms were huge and very accommodating.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Cindy V, Thank you for commenting on your experience at Bridgewood. We appreciate your kind words regarding our facility and especially Myranda who we are proud to have on our team. Bob Dove General Manager

This location surprised me on how nice a Best Western could be. I have always thought of them as a low end economical hotel. This hotel was very nice and comfortable. I was a very nice place to stay. The attached restaurant was fair. The location to down town was nice.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear shane264, Thank you for your comments regarding our facilities. We hope you'll return soon. Bob Dove General Manager

This has been my 2nd time staying at this hotel, with a 3rd one in the near future. The hotel staff was very accommodating. I was picked up at the airport by the shuttle bus. Very nice because I got in pretty late. The rooms are clean. Beds are comfortable. Good water pressure in the shower. What else could I want while I'm away on business? Good place to feel comfortable.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear KatherinedK66411W, Thank you for your review of our hotel. We truly appreciate the kind words and look forward to your return visit. Bob Dove General Manager

Very nice hotel with caring, friendly staff. Have stayed here multiple times and never a single issue. Rooms are clean and comfortable; an excellent value. Great option for business travelers, couples, families, etc.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear michaelg02684IC, Thank you for your positive comments regarding our hotel and staff. We truly appreciate your loyalty and look forward to your next visit. Bob Dove General Manager

Good clean, modern, and we'll maintained. It has a large conference center too with not enough parking for both hotel and conference attendees. Had to park on the grass one night. Also, floors are wood underneath the carpet and can hear heavy walkers in room above. Recommend getting a top floor room to avoid the annoyance.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Environmental/Advisor, Thank you for your review of our property. Periodically, when the hotel, conference center, restaurant and golf course are extremely busy, we are challenged for parking for everyone. I apologize for any inconvenience and appreciate your feedback. Bob Dove General Manager

Receptionist name Max and older lady name starts with letter D were unkind, unfriendly and a little bit rude....Three of us nurses stayed in this hotel for 5 nights. We have simple request but they have no willingness to help us. Not a very good experience we had during checked in.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Trijie T Thank you for commenting on your recent stay at our hotel. Our front desk manager responded to your internal review through Best Western and I would like to reiterate her apology for the lack of guest service you received at check in. We pride ourselves on providing a great experience for our guests, and I am sorry we did not follow through with that service for you. On behalf of our team, I apologize and plan on citing this situation to help us do better in the future. Please feel free to contact me at the hotel if I may be of any additional assistance. Thank you. Bob Dove General Manager

Everything was OK. Room was spacious and we'll appointed. Restaur9was efficient and the food was excellent. All staff were courteous, helpful, and we'll acquainted with their property and amenities. Thank you for a great stay.

Nice hotel, clean. Well managed. No problems checking in or out. Great entertainment at the conference center next door and good food at the bar/restaurant. I Would definitely reccomend this facility for a comfortable stay whenever you're around Neenah WI.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Thomas S, We're pleased that your experience at our hotel, restaurant and conference center met your expectations and particularly happy that you enjoyed the comedy show during your stay. Thank you. Bob Dove General Manager

Professional staff dedicated to customer service passionate about their service. Clean neat great amenities and nice to have the convenience of a pool golf course restaurant and mini golf course right at your fingertips!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Thanks for the glowing review, Ron. Look forward to your next visit. Bob Dove General Manager

Great visit, great stay, great staff, nice fitness center and pool, good food at restaurant, good food at banquet, conference room was good, hospitality room was great, friendly and helpful staff, overall a great stay.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear jameskI1691PQ, Thanks for commenting on your experience at Bridgewood. We're pleased that you enjoyed so many aspects of the facility and especially our team members. Hope you'll return soon. Bob Dove General Manager

We stayed at this hotel after my son and daughter-in-law's wedding night. It was a great wedding and great hotel. They booked this hotel for their reception and they were great from the beginning to the end.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear shario572, Thank you for letting us know how much you enjoyed our hotel recently. More importantly, we're thrilled that your son's wedding reception met your expectations. Thanks! Bob Dove General Manager

The weather was unseasonably crummy and I worked hard while I was in town. The Best Western Premier was a welcome relief! It is attractive, comfortable, clean and quiet - even though there were plenty of other guests. The attached restaurant and bar were good and comfortable. Sports bar and BBQ aren't my favorites but the food was good quality (I had a bison burger.) There are other bars and restaurants of many types that are an easy drive. Trails are nearby and a golf course is onsite. I thought it was not only a great deal; it was a nice place to stay

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Mary Alice D, Thank you for taking a moment of your time to review your stay at Bridgewood. We're gratified to know that our hotel and restaurant provided you with a comfortable, high quality respite from the less than pleasant weather and we appreciate your kind words. Bob Dove General Manager

We recently stayed here for a wedding. Place was beautiful. Staff was friendly and professional. Rooms were clean and decor was pleasant. Room rates were good also. You will not be disappointed if you stay here. We will definitely be back.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear CourtClerk We're delighted you enjoyed your experience at Bridgewood while attending a wedding and are glad you would return. Thank you! Bob Dove General Manager

This hotel exceeded my expectations with a comfortable atmosphere and had a nice walkway of the Neenah's history and accomplishments that connected the hotel to the lobby. It was a very well kept hotel and had great scenery all around. The rooms were very nice with all the extras. Very good hotel!

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Mark A, Thank you for commenting on your recent stay at Bridgewood. We really appreciate the positive feedback and hope you'll return soon. Bob Dove General Manager

Always a pleasant clean quiet visit to this Best Western. Attached Ground Round good quality food with large menu which is helpful when traveling with kids and teens...even have pizza! Teens at pools but unruly but that was parents and not hotels fault....

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear DEDH, Thank you for sharing your thoughts regarding your stay at our hotel. We appreciate the compliments about both the hotel and restaurant and want to apologize for the unruly teens in the pool area. Though we monitor it as often as possible, unfortunately there are times when activities take place that can be out of our control. Thanks for your understanding and we hope you'll join us again. Bob Dove General Manager

Great place for a family. They just need to replace basketballs with a softer kids type ball. Water slide was a blast for kids and outdoor hot tub was great for the adults. Pool area was nice and warm. We didn't care for the Ground Round restaraunt. We would definitely stay here again.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Llickinator K, Thank you for commenting on your recent experience at Bridgewood. Glad your overall stay was a positive one and pleased that you would return. Bob Dove General Manager

We were there for a night. This is a fairly new hotel and well furnished. Bathroom was very clean and has spacious rooms. Service was excellent. Very quiet.They give a $10 free coupon for breakfast in adjacent restaurant. Ask for it. Very convenient location. They have conference rooms attached to this motel. They charge $2.00 for water bottle in room. If you choose upper floors, note that elevators are too slow. Take the stairs. Overall, excellent place for a business stay.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear moksha51, Thank you for reviewing your stay at Bridgewood. We're pleased that you had a positive experience and appreciate you sharing it with us. Bob Dove General Manager

Excellent food at the attached Ground Round. Very friendly staff service. Good and stable complimentary Internet. Very clean and comfortable room. There are many facilities here such as conference room, business center where you can surf the Internet and print your document, a 24 hour sundry shop to buy any stuff that you might have forgotten to pack with you, laundry machines, ice machines, fitness center and an indoor swimming pool.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear ericlS8624XG, Great to hear that your experience at Bridgewood was a positive one. Thanks very much for sharing your feedback with us. Bob Dove General Manager

What a lovely venue. The room was comfortable, clean and convenient. This is a beautiful setting and a wonderful site for a gorgeous wedding reception. I'd highly recommend this venue. Restaurant attached.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear snowshoer811 Thanks for letting us know that everything associated with the wedding reception you attended at Bridgewood was of high standards. We appreciate the compliments. Bob Dove General Manager

We had a wonderful experience at the Bridgeport Resort Hotel. The waterpark was the perfect size for our kids (8,11,14) - we were able to watch them from the balcony while they went down the slide and also played in the pools.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear pamelaj692, Thanks for commenting on your recent stay at Bridgewood. We're pleased that the waterpark was a big hit with the kids. Bob Dove General Manager

I was fortunate to receive and upgrade and had a suite with a fireplace and Jacuzzi overlooking the golf course. The room was clean and cozy with a classy feel to it. Very relaxing after a long day of meetings. The restaurant is very good and the lounge is always an active place. I really enjoyed my stay.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear brianbQ3698AQ, Thanks for letting us know you had a superior experience at Bridgewood. Glad you could join us and we look forward to your return. Bob Dove General Manager

This is probable the nicest BW property I have stayed at. Rooms are very spacious and updated amenities. Would highly recommend. I was upgraded to a king suite with whirlpool and fireplace. Double showers and spacious room. Very well done.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear theodorem51, Thanks for reviewing your recent stay at Bridgewood. I'm pleased that everything met your expectations and enjoyed the compliment about the "nicest BW property" that you've stayed at. Hope you'll return soon. Bob Dove General Manager

In my opinion, one of the most important things for the success of a hotel is the people who work there. Creating a customer-first culture in those employees is not easy and must start at the top. This hotel has accomplished that. I could talk about the beautiful property and buildings, the creative and classy conference/meeting area, the excellent rooms with lots of space, very comfortable beds, rainfall shower heads and nice fluffy towels. I could talk about the wonderful pool area with kid-friendly surroundings (including an outdoor whirlpool open during cold weather), the well maintained and generously supplied workout room and the on-site restaurant/bar serving great food and drink (many on-tap beer selections) at reasonable prices with good service. I could talk about the on-site 9 hole golf course and the mini golf. But what really made the stay tremendous was the people. The "I want to make you feel welcome" culture at this hotel is very rare indeed. There were very few employees who didn't greet us in some way whenever they saw us. It seems as if everyone was looking for any opportunity to help us in any way they could. A few got that opportunity and did very well. We had a wedding booked in one of the banquet rooms. Myranda the catering person did just about everything she could to accommodate our requests. We wanted to save the leftover cake from the wedding for the gift opening the next day and the catering people wrapped it and kept it refrigerated over night. We needed some plates and forks during our gift opening and the catering guys helped us out. We needed a notepad and the front desk people provided one. During the rehearsal the night before the wedding I noticed that the men's room was in need of a good cleaning - not because it had been neglected but because some of our handicapped people had used it. I brought it to the attention of the front desk and it was cleaned up within a matter of minutes. It didn't seem to matter what we wanted. Someone wanted to help us out. And the following experience I think explains why. One day I noticed a gentleman in a sport suit on his hands and knees replacing a couch cushion in the lobby area. Later I asked who he was and was told it was the owner. So there appears to be a culture of "do whatever needs to be done to make this the best hotel ever" that starts at the top and goes all the way down. Congratulations! It is working.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Bob H, Thank you for taking the time to give an incredibly positive and thorough review on our hotel and restaurant. I'm thrilled that our Culture of Service was exhibited throughout your stay and hope you'll return when you're in the area. Bob Dove General Manager

Great hotel to stay at. Wonderful choice of rooms to pick from. Staff was always friendly and helpful. Restaurant was always good. I wish there were more Best Wester Premier hotels. Would love to come back during summer months.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear Joan L, Thanks for sharing your experience at Bridgewood with us. We're pleased that our team members reflected positively on your stay and that the Ground Round team took good care of you. Hopefully, you'll be able to return in the summer. Bob Dove General Manager

Hotel was very clean with good customer service at a reasonable rate. There is a nine hole golf course and mini golf on the property along with a restaurant and bar. There are no other amenities within walking distance.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear John W, Thank you for commenting on your stay at Bridgewood. We appreciate your feedback and hope you'll return again soon. Bob Dove General Manager

Stayed for 2 days for a wedding in a 1 bar studio. Very Nice. Clean. They offer coffee and pastries much of the time in the lobby, we attended a managers buffet on thursday that provided 2 free drinks and goodies

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear soINIn Traveler, Thank you for sharing your experience at our hotel. Glad you were able to enjoy our Managers' Reception which we hold on Tuesdays and Thursdays. We hope you'll return. Bob Dove General Manager

Rooms were spacious and clean but the beds were very uncomfortable. All 8 pillows were incredibly hard and lumpy. This was a sentiment shared by our entire group. Considering sleeping is the very reason people book rooms, it's odd that this is where the hotel decided to be cheap. We all agreed if we had brought our own pillows we'd been fine, but that's not very realistic for a business trip.

Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review
Dear John L, Thank you for your feedback regarding your recent stay at Bridgewood. I appreciate your comments regarding the pillows, but have to say that it's the first negative remarks we've received about them. At any rate, I wanted you to know that we have several alternate pillow choices available and you can ask for them through the front desk. I'm certain the options will create a more comfortable stay for you. Bob Dove General Manager

Our room was large and furniture was comfortable. There were other little amenities that you do not get in every hotel. The staff was helpful and friendly. The pool was a good place to relax. The video machines were not functioning and lost our quarters. A Ground Round is attached to the hotel.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Allen B, Thank you for commenting on your recent stay at Bridgewood. I'm sorry about the video game and your loss off quarters - hopefully we refunded those to you. Our vendor replaced the game yesterday. Thanks again for your feedback. Bob Dove General Manager

We got a large, clean room with a whirlpool, fireplace, and all the usual amenities for under $150. Fantastic! It was ready early, which was a real bonus for us, and the Ground Round attached is a nice extra.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Jane D, We're pleased that the whirlpool fireplace suite met your expectations and that you were able to enjoy our Ground Round Grill & Bar as well. Thank you for sharing your experience with us. Bob Dove General Manager

Spent the evening in town for a company meeting. Came in from Idaho to a work sponsered event. The Hotel was excellent in all ways, very clean and the staff was friendly and professional. I enjoyed the ease of access to the restaurant and my wife and I enjoyed the swimming and sauna as well.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Thank you for commenting on your recent stay at our hotel. We appreciate the kind words and hope you'll be able to visit us again in the future. Bob Dove General Manager

Facility and staff were amazing! The rooms were clean, comfortable and staff was very friendly! I would recommend this facility hands down with out hesitation! If you're looking for a place that feels like home - this is it! This facility offers airport transportation, managers reception on Tuesday and Thursday (gourmet appetizers and beverages), work out facility, pool, hot tub, platform tennis, golf, putt putt, restaurant, bar and more!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Heather H, Wow! Thanks for sharing all your positive comments on our entire facility. We appreciate your feedback and look forward to your return. Bob Dove General Manager

I was very much surprised at how nice this hotel is. Very accommodating and very comfortable. Service was excellent by all staffers. I would stay here again without a second thought. I would recommend this hotel for an upper mid-level stay.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear BRCPres, Thank you for commenting on your recent stay at Bridgewood Resort Hotel. I am pleased that the facility and staff exceeded your expectations and hope to see you return. Bob Dove General Manager

I stayed here for a Packers Game and was surprised at the 25-30 minute ride to the stadium ballooning into a really long trip with post game traffic. The location was in a strange location on the access road by the interstate. So, although it was close to the main road, it was a little tricky to get to the drive in. The staff was warm and friendly. The accommodations were clean and utilitarian. There were supplies to replace forgotten toiletry items. There was a restaurant that served all the major meals with a full bar. The parking lot was ample and the lobby had a big TV. There was a gym and a pool (indoor). Overall the rooms were adequate and comfortable. There was a bit of a crush that did not allow my party adjoining rooms. But, we were placed close to one another. If there is not another place closer available, this hotel was reasonably priced, family friendly and of quality.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Sholas007, Thank you for your review of our hotel and restaurant. We understand how the traffic after a Packer game can be challenging, but with 81,000 fans leaving Lambeau field at the same time, vehicle congestion is going to be apparent. Glad you enjoyed the hotel. Bob Dove General Manager

This is a clean, comfortable hotel with friendly helpful staff. It is attached to a Ground Round restaurant, making for a fun evening with good food and drink. I love the Northern Wisconsin woods in the Fall, and this hotel made my stay even better.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear 91_k12, Thanks for your comments regarding our hotel, restaurant and "friendly, helpful staff". We're pleased that your stay was a good experience and look forward to your return. Bob Dove General Manager

I haven't stayed with a Best Western in a long time. Unless this is an exception, it's time for me to rethink Best Western for future travel. The property was very clean and welcoming. The staff were also pleasant and outgoing.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Robert S, Thank you for sharing your experience at Bridgewood. We appreciate the kind words and are glad that you are reevaluating Best Westerns. Hope to see you return! Bob Dove General Manager

I don't usually stay at Best Westerns, because the ones we'd stayed at were run down - not upgraded since I was born it seemed like :). This particular one is SO not like that. It's gorgeous! Nice lobby, full service restaurant, beautiful grounds and spacious rooms and bathrooms. Nice furniture too. I'd stay here again.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear debashrisengupta, Thanks you for commenting on your recent stay at Bridgewood. We're delighted you "rediscovered" Best Western and look forward to you returning when in the area. Bob Dove General Manager

We were there for my class reunion and stayed for 3 days. The hotel has a great atmosphere. Our spacious room was on the second floor overlooking the golf course. It was well decorated and comfortable. The bath and shower were wonderful---loved the rain forest shower head! WI FI reception was strong and it was nice to have the safe and refrigerator in the room too. We had a problem with the toilet and maintenance responded quickly. The restaurant was convenient, moderately priced serving tasty food. The service at the reunion was excellent and so was the buffet food. The staff was helpful, especially Mark at the front desk. I would return---great experience.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear skitr19, Thank you for sharing your positive comments regarding your three day stay at our facility while in the area for a class reunion. We appreciate hearing from you and hope you'll stay with us again should you be in the area. Bob Dove General Manager

The staff are so friendly and welcoming and can't do enough to help. I love the spa pool, location and Ground Round. Huge rooms with little kitchen area (coffee machine, fridge and sink). I will always choose to stay here when I am in Neenah. It is like a 2nd home for me.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Becky M, Thanks for commenting on how much you enjoy the staff and experience at Bridgewood Resort Hotel. We love the fact that our hotel feels like a "2nd home" to you and look forward to seeing you when you return. Bob Dove General Manager

Stayed here for business over from UK. This is second time at hotel and enjoyed stay. Excellent breakfasts, bar area (especially outside) was lovely and had good atmosphere. Gym adequate. Stayed in lovely, large room - whirlpool bath in middle name of room was great. Good wifi connection in room. Only downside was poor lighting in room - could do with master switch to control lights - especially as room so big and long treck to bathroom in middle of night! Will definitely return when next in town!

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Emma M, We appreciate the kind words regarding your second stay at our property while in the area on business. Hopefully, you'll be able to return again soon. Thank you. Bob Dove General Manager

Not just any Best Western! The rooms are lovely and quiet and some have gorgeous views of a little lake. The lighting is perfect and the decorating is tasteful. This place takes "motel" to a new level. The restaurant is noisy but adequate.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear koolbill, Thank you for commenting on your recent stay. We're glad that you had an enjoyable time and were able to appreciate the views of the golf course too. Bob Dove General Manager

Recently stayed at this gorgeous hotel. The staff is incredibly friendly and welcoming. Stayed in King whirlpool Sunroom, and it was perfect. Very clean hotel, compliments to the housekeeping department! They had everything you could need, golf, pool, restaurant. I hope to go back and visit again sometime.

Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Dear Stephvoight, Nice to learn that you enjoyed your stay at our hotel. Thank you for commenting on how clean the guest room was as well as the friendliness of the staff. We echo your sentiments and hope you can return soon. Bob Dove General Manager