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Best Western Patriots Point

259 McGrath Darby Boulevard, Mount Pleasant, 29464-2983 Etats-Unis
Contact the hotel
Contact the hotel
Contact the hotel
PHONE : (843) 971-7070
3.5 / 5
1211 Avis Tripadvisor
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Hotel advantages

Activities

Golf on site or nearby
Swimming pool

Hotel services

Air conditioning in the hotel
Nearby square
24/7 reception
Elevator
Complimentary breakfast
Free Parking
Free Wifi

Room services

Coffee maker
Hair dryer
Iron and ironing board
The strong points

Activities

Golf on site or nearby
Swimming pool

Hotel services

Air conditioning in the hotel
Nearby square
24/7 reception
Elevator
Complimentary breakfast
Free Parking
Free Wifi

Room services

Coffee maker
Hair dryer
Iron and ironing board

Description

Welcome to Best Western Patriots Point! Enjoy genuine southern hospitality at our Mount Pleasant, SC hotel, conveniently located close to many universities. Patriots Point hotels are near the Medical University of South Carolina, College of Charleston, Citadel, Trident Technical College and Charleston Southern University. Historical Charleston is just moments away, where you can soak up southern history by visiting one of the nearby plantations, including Boone Hall Plantation, Drayton Hall Plantation, and Magnolia Plantation and Gardens. Mt. Pleasant, SC hotels are also near the popular Patriots Point Naval and Maritime Museum. Our Mount Pleasant hotel is conveniently located close to the beach, so guests can enjoy a day of exploring Sullivan's Island, Isle of Palms, or Folly Beach. The Family Circle Tennis Cup Tournament is a favorite local event, and we're happy to host many guests in town to partake in it. Hotels in Mount Pleasant, SC make it easy for guests to enjoy the Summerville Flowertown Festival or Cooper River Bridge Run. The Cajun Festival is a must for foodies, and the Southeastern Wildlife Expo is great for families on vacation. Whether you want more relaxation or adventure, there's an event or attraction for everyone near our Mount Pleasant hotel. We're also happy to host visiting business travelers and are a favorite for employees of Boeing, Alcoa, Nucor Steel, and Santee Cooper. If you're here for work, count on us to make your stay just a little bit easier. A friendly atmosphere, dreamy bedding, and spacious rooms make it simple to squeeze in a little time for play. After all, it's nearly required to do a little exploration. Staff members can provide recommendations on the must-see attractions and best dining. Book your next room at Best Western Patriots Point, where the comfort of guests is a top priority! The hotel requires a $100 security deposit for local residents who live within a 40-mile radius. Management reserves the right to refuse to provide accommodation to persons less than 21 years of age unless accompanied by a parent. Identification is required at check-in. We offer free parking for the duration of your cruise.

Activités

Customer reviews

3.5
based on 1211 guest reviews
Excellent
415
Very Good
375
Average
193
Poor
124
Terrible
104
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Comfortable, happy"
Chianta A, 04 Août 2024

I was going through a really rough time before I got here. Best Western at Patriots Pointe made me feel extremely comfortable and I felt very welcomed. Everyone here from the staff to the customers are extremely nice. The rooms are very comfortable and beds are so soft. The prices are very affordable I couldn't have asked for a better place to vacay😇

"Will not stay here again if possible."
Jill B, 03 Août 2024

Roach on counter of breakfast area. Desk staff said no pets allowed, but our room smelled like cat/dog urine. AC unit gave out very little cool air. Tub was in disrepair, but shower worked ok. Desk guy was very nice and they gave us beverages & cookies.

"Awesome stay"
DayTrip07543274004, 24 Juillet 2024

The stay was awesome. The treatment was good. They speak with speak to you with respect and they attend to your needs. It's an awesome place to stay. I would recommend it at any time and I will surely come IThe stay was awesome. The treatment was good. They speak with speak to you with respect and they attend to your needs. It's a awesome place to stay. I would recommend it at any time and I will surely come. I read it as a five star.

"Best Hotel in Mount pleasant"
Discover10215912582, 24 Juillet 2024

This hotel has excellent room service! Also the pool area is great. This Hotel is extra clean and it provides the best breakfast 7 days a week! They also have other item they sell such as snacks, drinks, cards, phone chargers ice cream and more. Best Western is by far the best hotel we have visit so far here and Mount, Pleasant. They also have Great deals on Rooms with saving points for VIP

"Rice Paradise."
Traveler18377779973, 24 Juillet 2024

The is best value in Charleston! Stayed here multiple times. Recommended this hotel over and over. Can't say enough good things. We stay here it's close to downtown, IOP and Folly. Great prices. Please give these people your money and they will treat you great.

"THE BEST HOTEL IN MOUNT PLEASANT SC"
Jorden M, 09 Juillet 2024

Dev the worker is the nicest person the hotel is nice the customer service is nice 10/10 for me highly recommended!! Nice Hotel nice location, everything is close bye, nice breakfast, very clean rooms comfortable mattresses, everything you wish for In a hotel is here

"Better places available"
smj0624, 07 Juillet 2024

It was very humid outside when we stayed, and the hotel did not seem to have a way to deal with the moisture. There was an unpleasant odor throughout the building, including in our room. The breakfast was just okay. Beds were comfortable. It accomplished the goal of giving us a place to stay for the night, but I would choose somewhere else if I were in the area again.

"The price is right but not the stay."
Regina S, 27 Juin 2024

The staff was very nice and friendly. The room was nice and spacious. The bed was hard and not comfortable. The bathroom was a nice size but the toilet was not steady it rocked and the tub had a deep dip in it like they patched up a hole and the water was not hot at all, not even semi warm. The breakfast was a NO. There was a strange smell within the Hotel. I would not stay here again, even though the price was right. We came down a day before our cruise and this is where we stayed.

"Best for the Price"
angeliasliger, 24 Juin 2024

Happy with the location, and the quality of the stay. Very clean and nice room. The pool area was nice and service was great.

"Bed Bugs!! !"
Jeanne C, 21 Juin 2024

This hotel has bedbugs, but refuses to acknowledge the problem. My daughter stayed here with her toddler. After seeing (and being bitten by), bedbugs, she reported it, and asked to leave early. She also asked for a refund. They refused to refund the money, saying that there were no bedbugs. They had another family checking into the room on the next day. DO NOT stay at this hotel.

"Sufficient accommodations"
R5126LQtravisw, 10 Juin 2024

We stayed here with our baseball team while attending a weekend tournament. The pricing was inflated due to demand but under normal circumstances I believe the price would match the accommodations

"Week stay in Mt. Pleasent"
Randy B, 07 Juin 2024

We stayed here for a week and had a very nice time and this bw is very nice area and nicely located to do everything that we wanted to do. Go to different beaches, downtown and ballgames. All within about half hour or less and minutes from Patriots Point. The staff was very polite and professional. The only negative thing that I could say was that the cleaning staff didn't speak much english, but easily taken care of. Danny checked us in and he has a great sense of humor.....so be on your toes! He and the entire staff get very high marks from us.

"OK hotel"
turkeyishi, 03 Juin 2024

Room is pretty spacious. But the hot water is not hot. It is just warm, not hot enough. Floor is dirty. Not all lights work.

"Worst Best Western Ever"
Katrina K, 01 Juin 2024

The smallest room I have ever been in. Microwave and refrigerator located on a wire rolling cart. I had to move it out of the way to get my luggage in. No dresser or room to put my clothes. I needed to use the microwave so I had to take it off the fridge and put in on the desk to be able to plug it in so I could use it. I had to put my luggage on top of the air handler because I could get to the bed with it on the floor. There was maybe 1.5' of space on either side of the bed. No other space to put anything. The toilet was under the marble counter making it difficult to raise the lid, it kept falling down which pissed off my boyfriend every time he went to pee. Also there was no cou ter space to put any personal items. It was absolutely ridiculous. When I had to do my hair I had to put my hair iron in the sink. I had no space to put makeup. Also room was located right next to the pool where apparently everyone went to smoke so the room smelled like cigarettes. This was by far the worst stay I've ever had a Best Western.

"Patriots Point"
dee62024, 31 Mai 2024

I was pleased with the all around experience and value. The pool area was clean and the proximity to local attractions was a plus

"Bedbugs"
emilyanncarter3, 27 Mai 2024

There were bedbugs in the room I shared with my three year old. I left a day and night early and have spent the past 12 hours fumigating our things in hopes of not bringing this home with us. When I reported it to the front desk, they were unsurprised and admitted they have an infestation. I asked them to report it to management and have not heard back. I have not received a refund for the nights I spent not realizing bugs were feasting on us and potentially crawling into our luggage. Stay away.

"Will never go back."
rod167, 14 Mai 2024

The place looked good on our arrival. After checking in, we went to our room and appeared clean. We always look the room over fairly good. This room was easy to see the faults. I very seldom leave any reviews, but I that I had to on this visit. I will let you make your own decision after you look at the pictures from our stay.

"Patriots Point Mount Pleasant, SC"
Patsy L, 14 Mai 2024

We stayed at the Best Western Patriot Points last night and was very satisfied! Bed was comfortable and so were the pillows. Breakfast was good too! Great location. Even if we plan a trip to Charleston we will stay at this location in the future.

"NO HOT WATER/COLD SHOWERS"
ghent212, 13 Mai 2024

We did not have hot water for showers. Told the front desk three days in a row and they did nothing to fix it.

"perfect location!"
vcgroomwilson, 11 Mai 2024

great location pretty and close to bridge area access. lots of trees on walkable street area. clean rooms huge rooms with two beds. lots of space to stretch out in. a very quiet place got a great nights sleep./

"Great experience at a great hotel"
barbarapreynolds1, 07 Mai 2024

Everyone one was helpful, no problem with parking and it's at a prefect location. They is plenty of restaurants close but and lots of places to shop.

"An incredible place to stay"
alejandrodkk, 27 Avril 2024

My stay was just excellent, all staff are nice and kind people, breakfast was good too. there's coffee, tea and cookies available 24/7, rooms are very clean and confortable and internet is fast. I'd definitely come back!

"Hotel with great location but a few issues."
Departure04736479361, 31 Mars 2024

This hotel is in a great location and the rooms were pretty clean. We stayed two nights. The hotel ran out of hot water our first day so had to take a very cold shower at 7 am. Also could hear the kids in the room next door and folks in the hallways so had to sleep with the bathroom fan on to drown out the noises. The bathtub floor had a patch on it and it was very soft. I think they need to do some repairs. I would not recommend this hotel on a busy weekend but probably okay mid-week.

"Clean with a wonderful staff"
Dreamer51097775990, 20 Mars 2024

The hotel was clean and the staff was wonderful. Beds were comfy. This Best Western is a very short (10 min) walk or drive to Patriots Point Navel museum. There are food options nearby. The facility was located in a safe and friendly area. My family has no concerns walking in the area of the hotel either during the day or night. It was no problem to getting in a nice walk or run.

"Very welcoming place"
bossermank, 19 Mars 2024

We had a great stay here! Very close to Charleston and everywhere we wanted to go, but not in a super busy area with lots of traffic, which was nice! The room was very clean and well taken care of! The staff members were very friendly and offered us fresh cookies whenever we passed through the lobby! We would definitely recommend this place to anyone heading to the area, and we would definitely stay here again! :)

"Norm from Santee"
Norman M, 12 Mars 2024

I've stayed here while doing overnights in Charleston and have always had an enjoyable stay. The rooms are clean and comfortable, there is ample and safe parking, and the front desk staff is freindly and accommodating. It's a hidden jewel in the Charleston area! I highly recommend Best Western/MtP

"Accidental booking, given run around on refund from Hotel."
Dave B, 11 Mars 2024

I was told by both the hotel and the Hopper app that my accidental booking for the wrong date would be cancelled and reversed. I tried the night of the booking and the day of booking within 24 hours to cancel and get some kind of refund with no response from either side after following up multiple times. I was given the run around from both Hopper and the Hotel. I am very disappointed and feel like both parties are money hungry and not that to serve customers. I work in the service industry and would never consider treating people this way just because you can. Shame on both Hopper and the hotel for saying you would reverse the charges and then doing nothing.

"Impressive facility"
H558NHedwardb, 04 Mars 2024

This facility was among one of the best places I have stayed in while looking for a quick resting spot. Staff was very friendly and helpful. I will certainly look for THIS place when I come through the Charleston area again.

"A nice hotel"
Diane N, 27 Février 2024

We walked into the hotel and what met us? Hot cookies! The hotel was clean and the staff was friendly. It was easy to find and centrally located. We enjoyed the hot breakfast before leaving, and after staying in Charleston with valet parking, the free parking lot was a huge plus.

"A wonderful weekend stay!"
Janette C, 26 Février 2024

My family and I had an amazing experience staying at the BW-Patriot's Point in Mount Pleasant, SC. We were looking for a hotel a short drive from downtown Charleston, and this location was perfect: close enough to the College of Charleston campus but in an area with a little more breathing room. At check-in, the front desk staff person Dev greeted me with a smile. Upon request, Dev provided me with a room in a quiet section close to the stairs and just far enough away from the elevators to avoid early morning hallway traffic. We were able to enjoy a delicious breakfast each morning; I was very happy to know that gluten and dairy free options were available as well! At check-out, Dev made sure we had everything we needed and bid us a safe and happy journey home. I will definitely use BWPP for my future stays. Thank you for a lovely and worry-free weekend!

"Pleasant and clean"
rascalcraig, 25 Février 2024

The staff were pleasant and the facility was very clean. The breakfast was also very good. I don't have anything else to say to meet this 200 character minimum box. Y'all need to fix this box so that there's no 200 character minimum.

"Amazing Customer Service"
Erin Y, 19 Février 2024

We stayed this past weekend for the SEWE Festival and had an amazing stay. The customer service was hands down perfect, the man working the front desk the Saturday morning we checked out was one of the most pleasant and considerate employees I've ever met! Not only was he multi tasking by taking care of the breakfast area but also working the desk, you could tell he put genuine care into everything he was doing and making sure everyone had the best experience possible. Would stay again just because of this one employee!

"Excellent hotel and great staff"
brettwC9092VA, 12 Février 2024

I had tradesman coming into town for an assignment and Best Western was able to accommodate our needs. The room was great and staff were wonderful. We will definitely be staying here again when in the Charleston area.

"friendly service and clean environment"
Dreamer159533, 11 Février 2024

This hotel offers good complimentary breakfast, clean hotel room, and friendly service. The location is close to Charleston Downton, about 10 min drive. The hotel offers a spacious parking spot. The hotel price is way cheaper than those in Downtown. Highly recommend it!

"Very good"
randysK9626TO, 06 Février 2024

Older hotel but well taken care of. We arrived early and they where able to get us in immediately. Staff at front desk where very friendly and seemed happy to help in any way they could. Room and whole building was very clean. Location is close to many things to see and an easy drive to old downtown Charleston.

"Great Deal"
Kyle R, 23 Janvier 2024

Great experience. Hotel staff helped me get a last minute deal the night of my stay. Room was clean and bed was comfortable. Staff were very friendly and accommodating. Breakfast was solid with a decent amount of different options. Would absolutely stay here again

"Hotel was fine but expensive for a 2 star hotel travel be sure to ask for top floor if you do not want noise above you."
518gianna, 02 Octobre 2023

We enjoyed our time in Charleston .. It was just a short uber ride downtown. We were taken back by the pricing though. Not exacly a 200 night hotel but for the location we took it. The challenge was sleeping at night with kids running and wrestling above us till 1:30 -2 am Shoukd have asked for top floor

"Very nice time!"
Caro B, 01 Octobre 2023

Nice friendly staff. Excellent breakfast! More than just bagels & cheese! Clean room, comfy bed. Big room very nice bathroom. Handicapped parking close to front door for easy access. Recommend!

"the usual BW standard"
Peter G, 26 Septembre 2023

Quick check-in, room was clean and sowas the bath. Mattress was covered by a separate plastic (?) sheet, causing a lot of sweating. Room was very quiet, WiFi, A/C were OK and also the Breakfast Selection.

"Fun Friends Weekend"
Lisa M, 04 Septembre 2023

Our hotel room, the staff, and parking were all excellent. I loved the window section in our room. It was great for putting my luggage and bags of shopping that we did. The location was very close to tons of shopping and a variety of dining experiences. It was only a short 10 mins to the beach! Will stay again here in the future!

"Great place to stay!"
heathermN7482MR, 19 Août 2023

Great stay. Front staff was very helpful (sorry I forgot the lady's name who helped us with extra bed so son/daughter did not have to share). Felt safe walking around area, close to Charleston (just minutes from Arthur Ravenel bridge), close to Hwy 17 to travel to Myrtle Beach. Comfy beds, pillows. Pool area could use more lights at night, but other than that, highly recommend.

"Patriots Point Best Western!"
pauldchernek, 12 Août 2023

Patriots Point Best Western! Excellent place to stay, Dev and Danny were great staff, courteous, helpful, knowledgeable and very friendly and understanding. Breakfast was awesome and the evening cookies they gave out to guests were the Bomb!!!

"Good for one night"
Janet M, 09 Août 2023

Room was smaller than expected but I had only booked a 1 queen bed room so I guess I shouldn't have been surprised. Upon checking in, I had to wait for the front desk person to come from the back. I asked about the BW Gold perks, and he grabbed a plastic bag and threw a bottle of water in it. Did not feel particulary welcoming, it seemed like he was preoccupied with something else. Room was clean, but no frig or microwave. Upon further research, saw they were available for a nominal fee. This is the first hotel I've stayed in that did not have this. But to be fair, there was really no room for it. There were some cookies in the evening tho, that were good.

"Great weekend!"
Darlene B, 08 Août 2023

We felt very welcome when checking in. Our rooms were very clean and comfortable. We will recommend to our Families and friends.We were in a great location. The breakfast was good.The cable wasn't to good but it was ok. I would love to come back. Com to stay alittle longer. There so mucj more we didm't see or do. Had a great with my family . Love to come back and stay longer.

"Pleasant surprise!"
vickicZ193BA, 07 Août 2023

I was a little skeptical that a hotel located so convenient to the Cruise Port was this inexpensive. I must say it was a pleasant surprise to drive up and see a very modern building with a manicured lawn. We were greeted by the front desk staff in a very friendly manner and was in our rooms in no time. Again, I was pleasantly surprised that both rooms were very clean and comfortable. I would definitely stay at this hotel again and would highly recommend it.

"Renouncing my Best Western Loyalty Status"
T_Lin72, 02 Août 2023

I did not stay after I checked in. I went to the front desk and reported and odor and that the hot water did not work in the room. They did not seem interested in my complaint because I redeemed points for this stay and they referred to it as "free". Nothing was done to rectify the issue and no other rooms were available. I have yet to receive a call from the hotel staff, and they said it wasn't an emergency because they're only required to have cold water. I am very disappointed. I checked out shortly after checking in and booked a hotel at the Candlewood Suites. I would like to renounce my Best Western Loyalty Membership and will never stay at another Best Western or associated hotel again.

"Visit to Charleston"
wsites, 29 Juillet 2023

First visit to Charleston booked the Best Western because of location.Price was reasonable and room was clean and beds were comfortable. Close to Patriots Point and 15 minutes to Boone Plantation.All in all great bang for the buck.

"Close to attractions"
Diane B, 24 Juillet 2023

Room was clean - showers need a little work - not that powerful - front desk very pleasant and friendly - Breakfast was okay. Cleaners were friendly- Pool needs a little attention - but wind and leaves could be the problem.

"Horrible night at this hotel."
Renee W, 16 Juillet 2023

My stay there on 7/13/23 was unacceptable. Room issues: The toilet lid does not stay up and the seat is broken. Big liability in the rental business. The granite was too wide for the lid to stay up. The a/c: a person my age cannot get down on the floor nor should they have to, to read the thermostat. The shower: No water regulation. It is either very hot or cold: no in between. I should of automatically been refunded. When booking the room I requested not to be by the elevator or ice machine . I had a response that would was no problem . My room was 2 doors down from the elevator and across the hall from the ice machine . So much about requesting those two things. I have sleep issues and stayed awake all night as people were continuously using the ice machine. This hotel is not safe. During the night a lady was saying she was I will shoot this door down if you don't let me in. I called the front desk , no assistance. The manager did not seem concerned as I have emailed and left message . His name I was told was Rilesh Mohan. Have no idea since he/she has not responded .They told me they do not rent to locals. Well I am a resident of Charleston. I believe that is local. I will call the police next time. Not safe and definitely no worth the money. I would give negative stars if I could .

"A great place that was reasonably priced!"
Dora C, 08 Juillet 2023

It looks very new! Well maintained grounds. Everything was great: very clean and comfortable roon, nice breakfast bar, and the staff were very helpful. The surprising thing is the price that made the family vacation more relaxed.

"Not worth the money"
stephisj0y, 06 Juillet 2023

The only good thing about this place is the location. Lights in room didn't work upon check in and everything was just so depressing aesthetically. My boyfriend and I didn't even want to sleep in the bed it was so gross. Not worth $200 for one night. Go elsewhere.

"Best hotel for the price!"
Sandy A, 06 Juillet 2023

Much nicer than I expected. We booked the 2 queen with pull out sofa. The room was much bigger than expected. There was a fridge and microwave. The bathroom was really big too. My sister in law said she saw the other rooms and they didn't seem as big and looked like “regular size” rooms. The place was clean (as far as hotels go). The guy at the desk was super nice and the breakfast was decent. Way too many sugar items but there was bacon and eggs too. For the price and location you cannot beat this place. I don't usually stay in hotels because my best friend is local but because there were 5 of us we definitely needed a hotel. I would definitely stay here again.

"Good option for vacation."
Relax49048048267, 05 Juillet 2023

The first room we entered has strange smell. Someone has smoked something weird inside. The second room smells normal. The breakfast is good, considering it is complimentary. Everything else is fine. Manager is helpful in changing rooms.

"Best Western experience"
richmike1808, 06 Février 2023

My family and I stayed at the best Western in Mt. Pleasant because I was closing on my house and had no where to go my over all experience was great the staff was very helpful and friendly breakfast was good rooms werw clean and beds were nice for location and price you can't beat it

"Clean rooms, friendly staff"
Esbnd, 24 Janvier 2023

Room was clean and comfortable. The front desk person was friendly and helpful with restaurant recommendations and directions. Breakfast was very good. Food was hot and there was a variety of things to choose from. Will stay there again.

"All good until..."
F3421UVjamiek, 12 Janvier 2023

We stayed 2 nights and everything was great until the morning I was packing to checkout and a roach came crawling from behind my toiletries on the bathroom counter!!!! Probably will not be staying here again.

"Friendly staff, great cookies, good location - clean, updated room"
diannerussom, 19 Décembre 2022

We were pleasantly surprised at how clean and neat the room was - one light did not work but that's because the plug behind the bed was out. Do not like exposed wires, so had an issue with the black cables hanging from the TV.

"Softball Tournament"
N8014VQbrandonw, 23 Novembre 2022

Great experience for my family and I! Very easy check in and check out. Clean and friendly service! Excellent hot breakfast bar each morning! Very conveniently located!I will definitely stay there again!

"Perfect base to tour Charleston"
Stefan M, 06 Novembre 2022

very professional welcome at the desk, clean rooms with all the important amenities, fridge, microwave etc.,full breakfast in large breakfast room outside pool with chairs and tables, large parkingarea, easy access to the brigde to get to downtown Charleston

"Love this place"
hpa1755, 04 Novembre 2022

The stay was great, Internet was great and shuttle service to and from the port is the best!! Breakfast was hot and ready along with the coffee. The area was busy because it's Charleston/Mount Pleasant but these folks were accommodating and friendly!

"Horrible"
debrashares, 30 Octobre 2022

The room was small not like online, the shower head didn't work good the toilet had to be flushed twice to work and it ran. The tv was small. No where for the two of us to sit, only one chair. Breakfast was horrible. The bacon and eggs were gross. The coffee was disgusting like brown water the milk was spoiled and outdated

"Was decent stay. Good coffee!"
eimmat14, 21 Octobre 2022

After reading so many mixed reviews on here, we were hesitant about staying here. Pleasantly surprised. It is an older hotel, but was clean and had coffee 24 hrs. that was very good coffee. Breakfast was not great unless you want instant oatmeal and such as that. Hot items were just edible. Location of the hotel was very convenient to the cruise port, being just over the bridge. I guess what most people want to know is that it was clean and yes, we would stay here again.

"After cruise stay"
ladtvtxrider, 29 Septembre 2022

Hotel is clean, room was well maintained and bed was comfortable. Room didn't have a mini fridge,but made due with cooler & ice. Breakfast is basic,waffles,eggs,bacon. Selection of cereal & pastries. Area is well maintained & clean. The only thing that was off was check in clerk, polite but totally uninterested. Would stay there again if in the area.

"Quick trip from NYC for a few days"
broadchannel8, 21 Septembre 2022

I am a platinum member and i was happy with my stay ..Breakfast was good and the room with king bed was good as well .Pool was closed until 12pm because key could not be found but one of the maintenance men helped us get in at 1030amd and the pool was great before sightseeing for the day ... Would stay again if in the area

"Best Western Plus ???"
Jim M, 19 Septembre 2022

Very poor quality for Best Western. I picked this because of very pleasant experience in a Best Western Plus in Palm Coast F. A fresh coat of paint does not upgrade a hotel any higher that it was. Breakfast biscuits hard as bricks, cold eggs. Loud noises from doors closing, it spunded like someone was paling ball upstairs from us.

"Not the value we expected!"
Virago6, 17 Septembre 2022

Check in desk clerk was monumentally disinterested in our arrival. Asked where to park for cruise..response, A lazily mumbled "it doesn't matter". Room was clean, pillows were like bags of rocks. Lots of street noise. Check out person was as disinterested in us as check in.

"Excellent Experience"
wcale, 09 Septembre 2022

Checked in late night after canceling reservations at another hotel. The night clerk was kind and welcoming which was experienced throughout the rest of our stay at the hotel. Everyone from front desk to breakfast attendant was friendly and appreciative of our business. The hotel was exceptionally clean and well staffed, so it made for a wonderful vacation retreat after a long day of seeing Charleston sights.

"Wonderful stay"
Dottie H, 04 Septembre 2022

Easily accessible at the end of the Arthur Ravenel Jr. Bridge across from Charleston. Close to the highway but secluded to avoid traffic noise. Clean, quiet, safe area with plenty of free parking on site. The room and bedding were clean, no creepy crawlers of any kind. It had tile floors, black out curtains, a mini 'fridge and microwave. Great water pressure and plenty of hot water. An elevator for the upper floors, no having to lug your bags up multiple stairs. Close to shopping and restaurants, although I would not advise walking to them as the highway is busy at all hours of the day. The staff was very courteous and professional. Close to Patriots Point Complex and Soccer Stadium. the Patriots Point Naval and Maritime Museum featuring the aircraft carrier USS Yorktown, the destoyer USS Laffey and a replicated Vietnam military camp. More affordable than staying in downtown Charleston and close enough to get to Old Charleston in minutes. I would definitely stay here again when in the area.

"Nothing special"
Y7325VTstevek, 05 Août 2022

Most reasonable price we could find but definitely not up to Best Western standards. The breakfast was marginally OK and the layout was terrible. The hostess was terrific but the food selection was convenience store quality.

"Won't go back to this location."
goboys98, 01 Août 2022

One room had mold on ceiling. No hot water. The first room was not cleaned. We had to be moved to another room with a queen bed instead of a king. Only offered $10 night discount. When we didn't accept, they somehow found us another king bed. Breakfast was good.

"TERRIBLE they do NOT have it together there!!!"
christinekE3143UW, 16 Juillet 2022

Where to start! If there was a place for ZERO stars I would give it! We go to check in and they give us keys to a room already being used, then it took them 15 minutes to get another room for us. Once we got in the room, the toilet ran all Night and the AC wasn't even cold. Next morning the cereal (mini wheats to be exact) was stale. Go back to the room the second day, key doesn't work. Lady at the desk wouldn't give me a new key because it was my husband on the reservation. She asked for my ID and put me on the reservation which made zero sense since she STILL didn't give me a key! I told them we had the room last night and it's not my fault the key doesn't work. This isn't a new reservation just make me a new key! The key she made didn't work, four trips back and forth with it not working, she finally figured it out. While at the desk, another lady couldn't get in her room and some other lady came down In a towel and said someone just came in her room. They don't keep up with who they are giving keys to and what rooms are clean and ready for someone else. It's a hot mess over there! Do yourself a favor and stay ANYWHERE else! They suck!!!!!!!

"Affordable Stay"
janet R, 15 Juillet 2022

If you are looking for an affordable, clean, good location hotel then you will be happy with Best Western Patriots Point. If you plan to spend a lot of time at the pool stay somewhere else. Pool was horrible!!!! Filthy!!! Hotel is in the process of updating the inside. Hopefully the pool will be next!!!

"Great location, July 2022"
Culligans, 10 Juillet 2022

Great friendly staff! The hotel is currently being renovated so expect that it's a work in progress. Room was clean and this hotel is a great location. We have stayed here in the past and looking forward to a future stay, especially after all the upgrades have been completed. Thanks!

"Horrible hotel experience"
missabolin17, 25 Juin 2022

Do yourself a favor and DO NOT, I repeat, DO NOT ever stay at Best Western Patriots Point in Mount Pleasant, South Carolina. When we arrived to the hotel we definately figured out we were catfished. There was a dead rodent laying right outside of the hotel entrance. When entering the hotel it was a disaster, along with an extremely rude attendant at the front desk. I requested to be able to check out our room prior to checking in. She rudely swiped the card to activate the room key and then handed it to me without saying a word. The room was absolutely DISGUSTING!!!! Hair and who knows what else on the bed linens and more stains on the cushion under the window. The smell was horrible as well and was obviously not clean. When we went back to the front desk to cancel and attempt to quickly find a different place to stay, the attendant had a horrible attitude with us once again. Thankfully Holiday Inn came to the rescue and quickly found four families a place to stay for the week! They were above AWESOME!!! Unfortunately, after attempting to reach the hotel multiple times to not be charged for our stay, they have sent the charge through. The first call we were told the manager was not available, the second time she said she didn't have time for us and the third she said the manager was not available. I had reached out to corporate by phone and they were of no assistance. Only wanted to give me points for a future stay….no thanks. And I emailed twice still with no response. Well Best Western….thanks for being super NOT hospitable. That Southern hospitality completely went out the door.

"Clean Hotel with Great Location"
GrammaLori, 20 Juin 2022

This hotel is only a 5 minute drive over the bridge to Charelston. Very easy to get in and out of and close to Patriots Point. The staff is very accomidating and the hotel is clean. It is very family friendly. The breakfast is from 6-10 so you can get coffee early! The rooms are updated and the hotel is being painted on the inside. They definatley take pride in looks!

"Good Stat"
chrissyphish, 05 Juin 2022

OK, so it's a Best Western, and the quality of the rooms/breakfast was exactly as expected. Clean rooms, standard breakfast. They were undergoing renovations, but were very careful not to disrupt guests (not an easy task), and Tammy at the front is AWESOME and never stops working! We had an awesome stay at an awesome price. Convenient to everything (downtown, isle of palms, Sullivan's, Mt. Pleasant). Super happy with this place.

"Anniversary trip"
halen0w, 26 Mai 2022

This Best Western was close enough to downtown to quickly get to all our destinations without the "Downtown Charleston" room rates.The front desk staff were friendly and helpful. We will definitely stay here again.

"Great Stay"
karamG1836WD, 11 Mai 2022

Thank you for a great stay! Rooms were clean and good service. Stayed here for business but would return for personal trips as well. Good location and close to shopping, restaurants, and other activities in the area.

"Unfriendly staff, tiny rooms"
Karenmarie52, 05 Mai 2022

We had driven a long way to get to this hotel. Check in was 3pm but we arrived early. We went in to ask the receptionist if early check in was possible. She barked at us i have no rooms, we suggested we came back a little later & her aggresive manor continued. We went fir something to eat & then drove back & stood in line while one receptionist tried to check everyone in. On getting in the elevator to our room i couldnt belive how dirty the carpet was. This continued throughout the hotel, really disgusting. Arrival at the room which was supposed to have a fridge did not, but the size of the room was like a large cupboard. The bed hiwever was very comfortable. The next morning was a complete joke at breakfast, the room was so tiny & people were pushing & shoving past you to get food, which was minimalistic, albeit they did have a waffle maker. We paid a lot of money for 2 nights, the hitel needs a really good clean & a decent size breakfast room.

"No clean rooms"
Pat S, 04 Avril 2022

Great hotel, just room was never cleaned in the 3 days we stayed there!!! No fresh towels. No trash emptied. Breakfast was good. Beds were comfortable. Just room was never cleaned!! Great location to Charleston!

"Consistently Clean!"
amywE7881SO, 28 Février 2022

Consistent in all the positive ways! We always have a nice stay at this Best Western. They've opened up their breakfast bar again which was nice. Room was very clean and comfortable. We were across from the hotel's laundry so it was a bit noisy in the morning.

"Excellent Hospitality"
justmetonyc1, 22 Février 2022

Best Western at Patriot Point Charleston is a wonderful experience . Good breakfast included, friendly staff, centrally located and a fair price. I recommend it highly to anyone desiring to experience the Charleston area or the nearby beaches and other social activities.

"STAY AWAY FROM THIS PLACE!!!!!"
sunshine-marmalade, 14 Janvier 2022

Not only their linen was stained but the people in the front desk are animals with zero social skills or manners they will treat you like a pest and give you all kinds of attitude. The manager Tiffany A. Bell will not answer any calls or emails. Save yourself a bad experience there are plenty hotels that offer better service than this hole.

"Bad Bad Bad"
Christopher F, 05 Janvier 2022

I have stayed at this hotel before. Loved it because the staff was so sweet and caring. Cookie at night and always saying hello and checking on you. NOW it was a not clean room Moved to a totally dirty room. Then back to the only somewhat dirty room. Not good but it was 10 pm. Stayed and the net day got an attitude from the desk clerk for asking for the room to be cleaned up. Staff is no nice and hated being there.

"Icky."
prokop2017, 06 Novembre 2021

Great location for an easy drive into Charleston, but…If you enjoy cockroaches in your hotel room, filthy floors, hallways and elevators, pilled sheets, and sullen hotel employees, then this is the hotel for you.

"Disappointing, I expected more from a hotel in this price range"
Neal G, 27 Octobre 2021

Three relatively minor but items that should have been caught by the Room Inspector. Toilet paper installed wrong in bathroom, the alarm clock was flashing on the bedstand indicating it needed to be reset, TV remote did not work. For the safety of the guests, a wall safety grab bar should be installed next to the tub in the bathroom. The major complaint, there were no blackout curtains installed on the window. Which meant that the parking lot was shining into the room all night.

"Average stay for High Price"
accually, 26 Octobre 2021

This particular BW is very basic. Basic accommodations, Great location, but way too expensive. There's no breakfast options other than a 'Grab & Go' bag with a frozen breakfast sandwich, and a granola bar.

"Charleston"
P6742IIkathyk, 24 Octobre 2021

Nice room and very convenient to Charleston activities. Everything worked fine. Only con is breakfast was to go due to covid. We did not use the pool. I did pre registration which made check in a little easier.

"Room was dirty."
U9637ANkimg, 19 Octobre 2021

The room was filthy. My grandson feet was black front floor. Had to change own The "hot" breakfast was a sack breakfast. The chicken or sausage biscuit was awful even heated. The sofa bed in the accessibility room was broke. Couldn't sleep on the couch. Will not stay here again!

"Bad experience at Best Western."
abriav23, 06 Octobre 2021

The door did not lock when shut. Notified maintance, was out all day, came back and the door was not locked! Someone could have stolen everything! Also, the blinds did not shut. There was a street light directly out side our window that shone in all night long. Also, they had 2 of the same pictures hanging on the walls. Will never stay there again!

"Good value"
jonahm528, 03 Octobre 2021

Good hotel for your money for the area. The staff are nice and friendly. Beds are clean and comfortable. The hotel isn't new so don't expect everything to be shiny and bright. The hotel is in a great location. Fantastic restaurants and shopping are within minutes away.

"Best Western??"
Darla P, 02 Octobre 2021

I love Best Western but this did not feel like a Best Western experience. Couldn't shower due to knob came off in my hand. Tub grouting was coming off. Dirty floors under the light stand between beds and one of the lights wouldn't work. Lobby elevator needed TLC -grungy waiting for elevator. Desk helped me set up Uber for the first time. She was the bright spot in disappointed stay.

"WARNING!!! Unsanitary!"
kathykB3836MG, 26 Septembre 2021

My sister and i and our children had traveled all day and spent a couple hours at the beach before we got to best western patriot point. There was a terrible musty/mildewy smell in the lobby when we walked in. we should have known. we were tired so we went ahead and got the rooms. when we got in the elevator it smelled like cigarette smoke and a cigarette butt was lying in the floor. the hall was filthy and had not been vacuumed. in the room, the shower had a filthy mat that had mildew and mold on the shower floor and the water stood when my daughter took a shower. there were splashes and smears of filth all over the bathroom and room. bathroom faucets didnt work properly. i went down to the lobby and told the clerk jarred that it was filthy and we wanted to go somewhere else and he told me that he would refund our money. i went back up to the room to pack up all our stuff- it took about 15 -20 minutes. the clerk jarred called the room while we were packing everything asking what was taking so long. we had a bunch of stuff and kids. when we got back to the lobby, jarred changed his mind and told me i would be charged for the night because we used the shower and towels and carried sand in the room. there were other guests standing around when jarred spoke rudely to me and refused to let me speak to the manager. he gave me a business card with the managers number and i attempted to call the number several times and each time the phone disconnected. i wasnt even able to leave a message. he then gave me a piece of paper with the corporate office number but the office was closed. i called the police after he raised his voice at me and frightened me. the dispatch advised me to leave the hotel so i went to the parking lot. when 2 officers got there i asked if i could get pictures of the room and hall and the clerk jarred told them i couldnt. the police then told me there was nothing they could do and that the clerk said i needed to leave. (if i paid for the rooms why did i have to leave?) i was very civil through everything and there were witnesses the entire time. I think i deserve a refund. dont you?

"No food - No Water"
54ronnie, 25 Septembre 2021

The website claims a FULL Breakfast with pictures of a large room with waffle makers and all other kings of food servers but none of those things were there. I got a brown bag with an orange the size of a tennis ball and a biscuit with some king of strange meat like thing on it and a granola bar. Granola bar only thing fit to eat.

"Better Hotels For The Money"
Flyer147391, 15 Août 2021

I am a Best Western Platinum member and I would not recommend this hotel. There was no hot water for the shower, the tub drain wouldn't drain because it was full of hair, the shower rod was broken and the exhaust fan was clogged with dust.

"Just a place to stay at a reasonable price"
campbellmaryp, 26 Juillet 2021

Stayed here during a weekend get away near Charleston. The room was decent, but nothing special. The Covid-19 precautions were evident with the bagged breakfast and the linen exchange during your stay done by placing trash and towels in the hall way and fresh delivered in a bag outside your room. The proximity to great restaurants and Sullivan's Island was fabulous. Steer clear of the pool.

"Great staff-bad breakfast-run down hotel a surprise no doubt"
ATCBuses1, 25 Juillet 2021

Staff was good and polite. Breakfast impossible to eat, didn't know if those bags with sandwiches -not sealed pouch- were safe to eat. Orange juice water with some light orange color. Smelly carpets front desk and corridors. Room had a clean and neat floor, bathroom okay, tv microwave. They didn't make the beds or service the room 215 on Thursday 15th. Bed Linen run down, bed comfort seemed not to be serviced/washed like in all other BW hotels we stayed before.

"Poor"
Connector420449, 22 Juillet 2021

The staff was not friendly. We had to call twice for towels and washcloths, the housekeeping person was rude, like she did not want to be there. The ice machine on our floor was broken. We made reservations online with the rewards program. We checked out and the receipt was to be emailed to us. It was not accurate (overcharged).

"Not Recommended"
1954kaya, 18 Juillet 2021

Poor quality and service. Pool closed by Dhec, bathroom door was stuck if closed and required at least 2 persons to open, therefore no one closed door all the way. Refrigerator would not cool, reported, never fixed. Claimed work order was put in to repair. Cold bag breakfast, not edible. Was told would have hot breakfast. Trash overflowing in most areas. No cleaning at all, all trash, towels to be put in hallway. Then had to go up front and constantly ask for enough for the amount in your room. Just very unhappy with this place. Find somewhere else. I have stayed in 2 star hotels before with cheaper prices and so much better.

"Not very clean"
NNBBr, 17 Juillet 2021

This is in a good location, but it is not very clean. The floors in room, bathroom and halls are disgusting. They do not come in and clean daily so I think it all builds up. There were long very dark hairs all over the place. Only one trash can in entire room/bathroom.

"Good value"
Paul P, 05 Juillet 2021

No problems except for short staffing and breakfast. Regularly had to wait a while for someone to appear at front desk, trash cans were full, ran out of orange juice second day. Covid bag breakfasts are a waste of resources as guests required to take entire bag and throw away what they don't want. Would be much better to not offer breakfast; just coffee and juice!

"Run down hotel in Mount Pleasant"
129francim, 30 Juin 2021

This hotel has gone downhill at lightning pace. Rooms are filthy and they don't clean the rooms during your stay. They also have not brought back the breakfast. You get a paper bag with an unidentifiable object in it. We understand having to make concessions during the pandemic, but they have not done one thing to try and operate full service again. The rooms are in major need of renovation. We will not return.

"Doesn't meet The Best Western standards"
gadawg64, 29 Juin 2021

Location good, outside entranceway trash can was overflowing and wasn't emptied during the 3 days that we stayed there. Rooms smelled bad. Door stuck to the point a crowbar had to be used to gain access. Way overpriced for the quality of this hotel.

"completely unsatisfied"
skfrance2, 29 Juin 2021

The room and service was substandard. Dirt and hair was all over the beds and floor. I did not feel comfortable in the room and preferred to be out of the room doing what ever. The staff seemed to be indifferent and need to take more pride in their hotel. There is a lot of competition in the area which they don't seem to fight for your business.

"Wonderful place !"
hivey2021, 28 Juin 2021

We thoroughly enjoyed our stay at the Best Western! It is conveniently located between Charleston and the Isle of Palms. The grab and go breakfast was nice. Our room was very nice and the staff were very helpful.

"Horrible hotel!"
LovestoTravel-Law, 25 Juin 2021

My husband and I stayed in this hotel from Jun 13 - 16 and it was a horrendous experience! We checked in the first night and were given a room that was filthy - had dust everywhere and the door was so swollen that you had to slam it to get it to close. We requested (and received) a different room the following day. It too appeared not to have been dusted in a very long time - which again triggered my allergies. There was trash on the floor - including a pretzel under the edge of the bed. The box springs and mattress were off of the bed base. There had apparently been work done in the room as the cabinet that contained the refrigerator and another area was missing the front and sides. In the bathroom, the one light switch had popped out of the wall and the faucet was coming loose from the wall. Although we received the new room we had encounters with 2 very rude employees - so customer service was non-existent. They acted as if it was inconveniencing them that we were staying at the hotel. In all of my travels, I have never left a bad review - but wanted to leave this for anyone looking at booking this hotel in the future.

"Good location, poor hotel"
Cindy C, 06 Juin 2021

We booked this hotel because we were attending a wedding and rehearsal dinner in Savannah. We wanted to be close to Savannah but not spend the price for a hotel room. I wish I had read reviews before booking. I understand that many people are not wanting to return to work after the pandemic because they can collect more money from unemployment by staying home. This hotel is obviously suffering from not having enough workers. After checking in, we read a flyer in the elevator that the rooms would not be cleaned. If we needed new towels, we should put ours in the hallway. We should also put our trash in the hallways to be collected. If we needed anything, we needed to call the front desk by 10:00 AM. Breakfast was a grab and go, even though we have stayed a week at another hotel and they have resumed full breakfast. The breakfast comes in a stapled paper bag. The flyer above food said it would include either a sausage biscuit or a chicken biscuit. There is no way to tell. Both my husband and I got a sausage biscuit, an apple and a granola bar. The juice machine was out of order. There was coffee and milk. Cereal and yogurt were also available but no spoon to eat with. The second day, I decided to not eat the breakfast provided. My husband did and his breakfast with the top side of a hamburger bun with cheese melted on top. The coffee machine and the juice machine were not working. Now for our room. We had two queen beds. They were comfortable. The air conditioner worked great. The hotel was actually quiet at night. There is no carpet on the floor which I prefer. However, the floor was filthy. When I took a shower, the water turned black from my feet. There is a small closet, a desk chair and a clock radio. The TV works well and their is one free movie channel. In the small bathroom, the toilet seat was cheap and rocked when you sat on it. The hair dryer was falling off the wall. My husband said he saw a bug in the shower. We say women cleaning rooms that had been vacated. They seemed to work until early evening. They were friendly. The woman that ran the guest services desk was not friendly at all. Her answers were short. No conversational skills. As I stated earlier, if I had read these reviews, I would have paid a few dollars more stayed at a different hotel.

"They built this fast and did not think of the customers when building. The toilets lid does not stay up."
nuttygijoe, 25 Mai 2021

Every toilet is messed up in this hotel. There is a night light you cannot turn off in the light socket. The hotel staff is rude and likes to stay behind doors until you forced him to come out, then they make you feel like you are a burden on them. The shower does not have much water pressure and it is a mounted on the wall that you cannot take it in your hand. This Is 2020s you need to update this hotel. I have stayed in better Best Westerns that allow dogs this hotel did not, and it was crappier than all those hotels put together

"Roaches in the room, no water in toilet or toilet tank"
Suntraveler_21, 10 Mai 2021

Checked into this room and turned on the light to find a roach scurrying across the floor. Used the bathroom and went to flush-no water in bowl or tank. Came out of bathroom & roach scurrying up the wall. Called reservation.com who made the reservation & the hotel will not refund the money. They were rude and said we checked in so owe for the room. If it was just a water issue, then being to another room would not have been a problem. The roaches made the hotel unsanitary to stay in so we had to find another hotel(no help from reservation.com) Avoid this hotel,

"So-so"
sportFitDotCom, 10 Mai 2021

The room itself is OK, with a couple of exceptions. It is humid, even though air conditioning is running. Also, I had to call the front desk using my cellphone as the room phone had no phone cord attached. Calling the front desk turned out to be useless as the phone without the cord. This because the piece of paper that I was told had internet username/password was NOT in the key card packet where it was supposed to be. Upon reaching the front desk the woman rushed through speaking the letters/numbers of the code to access internet. After the login attempt failed she asked to to come downstairs so I could better SEE the login she was articulating over the phone. I read back to her the letters/numbers and she indicated they were correct. I then said that I was giving up this internet access quest— AND SHE WAS FINE WITH THAT! Room phone has no cord, doesn't connect to front desk, and internet access login not working— it ain't no thang!? Perhaps small issues, but there are many other lodging options in Charleston. Next time, I'll stay elsewhere.

"Close to Charleston"
Donna S, 06 Mai 2021

We usually stay at Best Western & my husband had stayed here previously without any problems. I would rate it a 5 for location, but gave it a 3 for a few reasons. My husband did the check in & unfortunately did not read the notice hanging up about no housekeeping service--it would be nice if when checking in that this was mentioned. We stayed 4 nights & by the 3rd night, I went to request new towels--I was given 2 plastic bags to exchange my current towels. While I was doing this, another guest also came looking for towels--she was told to place the card in the lock requesting housekeeping & was upset that nothing had been done in her room as well. I also had to request more soap since we barely had any left. We routinely took items to the breakfast room to throw out since our trash was not emptied. We also had an issue with the shower--it was scalding hot until my husband somehow fixed the knob! We only took the Grab & Go sack once, since there wasn't anything to put on the microwave sausage biscuit-we just ate cereal & grabbed our coffee before heading out to go sightseeing. The pool was also closed despite being in the high 80's--it would have been nice just to be able to sit outside by the pool as an option I understand with COVID about restrictions, but I think the staff could have made more of an effort to let the guest know about their policies.

"Noisy room without any care"
lcyildirim, 05 Mai 2021

I have stayed in this hotel 1 night while passing through. The room was given to me very noisy whole night, there was a strange buzzing noise which was probably coming from electrical panel just in front of window. I informed receptionist during the night he confirmed me the noise is coming from AC unit and did nothing. In the morning I asked for a manager, receptionist told me there is no manager available till Monday, I asked from her to give me call back and I left my number but of course nothing! Do not waste your money!, sleep in your car at least you can have some sleep in it!

"Did not service the room, our trash cans never emptied and Breakfast area not a favorite of house keeping"
TheRealSCnightowl, 28 Avril 2021

No coffee or cups in breakfast area. There were 3 people waiting. Front desk said they called housekeeping. Walking past me in the hall housekeeping was complaining about cups being out yesterday and having to change that "stupid coffee". Never had room serviced during our stay, no acknowledgement as a Platnium member with a snack or extra points at check in.

"Great location, unfriendly staff, slightly below average property"
2TravelLovers3, 24 Avril 2021

Convenient location for Charleston travelers! I though I found a great deal, but you get what you pay for I suppose. We chose to stay here because downtown hotels where pretty booked for our particular dates of travel. Slightly below average property that was cheaply remodeled and had poor water pressure and temperature. Hotels also need to get back to full hot breakfasts, it can be done safely. The staff wasn't very friendly or helpful. Thin walls, even for a hotel. I've worked in the hotel industry and hotel management, I know what is and isn't good customer service and what standard and expectations most guests have. This was my first time at a Best Western and I'm not sure I doubt I will stay at one again. It was not terrible, it just did not meet my expectations as a Marriott, Hilton, and boutique hotel traveler. We aren't mad for what we spent, but we should have known by the price it wouldn't meet our expectations.

"Not so good"
Goofybeartravels, 22 Avril 2021

We spent two nights at the Patriots Point Best Western. On arrival to the room the first thing we noticed was it was HOT. After dealing all night with an a/c unit that was running rough and not working at all we all woke up a bit grouchy. Now, my fault for forgetting to call the front desk first thing, but we did call at 2 pm while we were out seeing the sights asking for someone to look at the a/c unit. We didn't return to the room until 430, and nothing was done. We put the sign on the door asking for the room to be made up and nothing was done. So I called down to the front desk and asked first for someone to please come take a look at the a/c unit and please send up new towels at least. Sid, the A/C repair guy, he's why they get 2 stars. He came up, was amazingly fast at switching the units, super nice guy and very sweet about everything. The lady at the desk seemed like she may have been having a bad night. We never did get clean towels, which by the way, you have to ask the front desk for new towels and they won't make up your bed, and they don't use those door signs anymore... okay how was I supposed to know that??? The next morning as we were getting our sack breakfast, another guest had opened a bag and gone through a sack. It was done long before we got there. We ignored that bag and got our food, unfortunately the lady behind us opened another bag and started looking through it, the lady at the desk came uncorked on her and started screaming at the other guest. When we went to check out I turned and told my mom, whom I was traveling with, “you forgot your face diaper.” (Mask) I was very clearly talking to mom and motioning to her face. The lady at the desk yelled at me wanting to know what I said to her. She acted like she wanted to fight me or my mom who's in her 70's. The lady she screamed at in the breakfast area was in her late 50's... not sure why this lady was spoiling for a fight but she's a liability for this best western. I wouldn't go back. The gentleman that work here though, they were all amazing. The young man working the desk at night was great and Sid, just awesome ya'll. Oh one more thing.... you have an a/c in your room, but they control the temperature. I turned that sucker down to 61 and it never got below 70. Good luck!

"Great"
naking2, 19 Avril 2021

This hotel was good for the price! I had no issues with my stay here, we were looking for somewhere nice and affordable to stay for 2 nights and had a good time staying here, staff were very nice, would definitely come again.

"Good value.... BUT.."
tom2sheri1, 21 Mars 2021

An over all good experience. Comfortable bed, close to sites, fair price and everyone was courteous and friendly... EXCEPT the lady at the front desk when we arrived in the afternoon of 3-18-21. She was in the back room and two guests were waiting in the lobby. She appeared and gave no welcome or greeting, just a curt "What's your last name?" to both guests then disappeared to the back room, again. She reappeared with two sheets of paper and said to the 1st person, "initial here, here and here and sign here" then said the same to the next guest. gave them their keys and then on to me and another guest that came in after me. No greeting, nothing except, "What's your last name?" for both of us and repeated the same routine as before. No eye contact, no smile, nothing. I came out later on to see if they had a list of restaurants in the area. Her response was a simple, "NO!" I asked her for the name of a couple of pizza places and she mumbled a couple of names and I gave up and searched on my phone. From a previous review it seems that this Best Western could do with a little PR training on basic manners.

"Will not stay here again "
DanD178, 05 Mars 2021

Very bad fella at desk eve on 3/4/21 would not honor our $25 coupon from be. He actually pushed my husbands cards back to him snd said he did not want to wait on him. Then we said forget the coupon. We have been staying in bw since before Christmas when we left Pa. My husband asked for a water and he said we give points not water No hot water in bathroom room Fort Myers fl and this one have been our only bad ones. The beds were comfy. No washer and dryer. He was mean to the man in front of us too

"Great Location, Great Value"
Motown_Mitch, 01 Mars 2021

We wanted to be close to the sites in and around Charleston. This location was perfect and at a good price. You can get some really good food too. There are so many restaurants near by. WE will defiantly be returning.

"Scam Artist"
tjc1st2021, 09 Février 2021

This property requires a cash deposit for incidentals, the beginning of the problem. All deposits should be through digital transactions to avoid shady ordeals. Upon checking out, the night auditor refused to inspect the room and would not return my deposit. He claimed that housekeeping was the only one capable of doing this 2-minute job- as if it required a licensed contractor or a work permit. Housekeeping does not come in until 9:00 am, my travel plans started at 4. This irrational night auditor claimed that no one has every checked-out prior to 9. I wasnt born yesterday, this is a complete scam designed to create an inconvenience to coerce a forfeiture. Or maybe you become so outraged that you cause damage equal to or greater than the deposit. Don't waste your time here if you can avoid it. I have no idea why they are wasting money renovating this location when its their customer service that needs to be repaired.

"Return Guest"
scottphillips9445, 17 Janvier 2021

Always satisfied and impressed with this Best Western. Location is awesome. We will definitely continue to stay at this Best Western when returning to Charleston. The staff, room and amenities were excellent

"Comfortable rooms close to town"
manon-nctx, 05 Janvier 2021

This hotel offers comfortable rooms close to town. Rooms in Charleston are very expensive and this was the best price / quality value we found. The rooms are quiet and comfortable. Breakfast is good. Good for families and large parties.

"Broken shower, poor management"
kathrynlD189QJ, 14 Octobre 2020

Our shower was broken and would only produce scalding hot water. We notified the front desk that afternoon, but unfortunately when we returned from dinner the shower had not been repaired. We asked for another room, but one could not be provided. We were offered a $50 credit since there was no management to authorize a full credit. We called to speak with the hotel manager this week. She was argumentative and promptly hung up on my husband after she told him that the water wasn't that hot and we could have left the hotel at any time. I contacted corporate about our experience, but I would not recommend staying at this location.

"Mrs."
Vacation622970, 10 Octobre 2020

This hotel is does not have employees wearing masks. It is filthy and dark inside. No lighting in the lobby area. The manager in duty and front desk staff is rude. No southern hospitality found here. I would not feel safe staying at this fleabag hotel.

"Great Location"
robinmR1148IQ, 10 Octobre 2020

The location, value, and cleanliness were great. I am an older woman who was traveling solo and felt very safe. The wifi was great and I really like the grab and go breakfast: water bottle, fresh fruit and muffin. The coffee/tea station was open all day.

"3rd visit this year"
carlc627, 26 Septembre 2020

3rd time staying here this year, we stay for the location it is convenient to downtown Charleston only minutes away. It is budget friendly for family, some good places to eat near by. Rooms are basic rooms, staff has always been friendly, specially the cleaning staff.

"I hope things get better after Covid"
Doyle H, 25 Septembre 2020

This was a long weekend get away trip for us to visit Charleston and the surrounding area. We're Diamond Rewards members with BW and have enjoyed many other BW locations over the years. We were happy about the location and the exterior of this location, check-in was kinda normal for these times we are living in, and we went to our room. It was clean and seemed fine so we unpacked and then went out for dinner. Upon arrival back to the room it smelled like a skunk had visited, I went to the front desk asked for and received some air fresher and it did help a lot but I did spray the bottom of the AC, carpet and other areas. The next day, before leaving to go site seeing, I went to the breakfast area to get some coffee for my wife and some OJ for myself and no OJ to be had and the coffee the wife said it was awful. We didn't return until late in the evening where I discovered a well used cleaning sponge laying on top of my tooth brush beside the bathroom sink I'm just glad I had another one on hand. The next morning we were ready to check out, went to the front desk to see no one was there, waited a few minutes and while waiting they had 2 clear boxes marked "room keys".... I rang the bell and after another few minutes a young lady came out and stated for us to place our room keys in the box and a receipt would be emailed to us.... at the time I'm writing this review it's been 6 days and no receipt. To say the least I was disappointed in this BW property.

"Would not return to this property. However the room was clean and wake-up call was provided."
ESPASSOC, 19 Septembre 2020

Room 300 had a broken lock. Keys issued did not work, Room could not be opened upon arrival, Front desk check-in clerk after vetting my ID and authorized CC payment, was rude and resistant to moving us to another room before we unpacked . We were tired from a long drive and eager to bathe and shower before dinner. Absolutely refused to send us to another hotel when after the room door could be opened with either key from the outside, it would not close or lock from the inside. Ended up going back to the front desk 3 times before we could occupy room 300. Called a different hotel for local dinner suggestions. Room 300 was clean with a comfortable bed and bathroom. However TV did not work even after several calls to the front desk before retiring for the night. Missed NFL Monday Night Football which really irritated me. Checked out early and upon departure alerted Front Desk Manager I would be notifying General Manager Tiffany Bell of these an acceptable issues .Also recommend lock on room 300 it be checked for EZ opening from the inside before re-renting. Have no idea whether it was unoccupied for 24 hours before our arrival.

"Used to be our favorite, likely won't go back after this trip."
RoadsideChick, 16 Août 2020

Liked · Room was clean, hotels halls, elevator & rooms had a freshly cleaned smell. Location is excellent for traveling over to historic Charleston or a day at the beach at the Isle of Palms. Disliked · When we arrived, there was a very rude woman at the front desk. We arrived right around 4:00 pm to check in. She informed us our reservation had been cancelled because they tried to charge our room to the credit card before we arrived. She said I couldn't just do a walk in check in & that I needed to go outside & rebook on Booking.com, even though the rates were then higher. That to me was a bait & switch so they could charge us more. Very disappointed. Who can't do a walk in check in, especially after you cancelled my reservation?!? I had all the confirmation paperwork with me. We should have just left & gone to another hotel because at that point, the rates had gone up & we had to pay more than we budgeted. We had also requested a room on a higher floor, away from children & noise, because we were there for Anniversary/birthday trip. They stuck us next to a room with 4 screaming, jumping, yelling, running screaming in the halls, toddlers. When we went to the desk to complain of the noise around 9:15 pm, the shift manager didn't seem to care & wouldn't move us to another room. At 6:15 am the following morning, the screaming, running, banging on doors children started again. Breakfast was bagged “grab & go” due to COVID. The pool was absolutely filthy with leaves & junk in the bottom. We will never book at this hotel again & it WAS our absolute favorite until this trip.

"My Best Western Stay"
bobelkins, 01 Août 2020

Upon Arrivl not so friendly greeting Got into room floor was damp and dirty, commode lid would not stay up due to shelf that had been installed over the commode, no hat water for three days had to take cold or semi cold showers, shower curtain moldy at the bottom, Commode kept running day and noght

"Broken and not clean"
320Aimee, 31 Juillet 2020

Couldn't turn on shower myself I had to ask for help from my daughter it was difficult for her also. Front desk just said pull harder. They knew it was broken. Dirty old tissues found in bed. So gross. Found them on my way out. Funky looking tin foil over outlet taped on. Door to the outside near pool never closed very insecure building. Great location, not so great Best Western.

"Dumpy facility run by rude people"
bilnan22, 03 Juillet 2020

Poorly kept facility staffed with rum employees. Seemed more the the Jersey Shore than Charleston SC. Really crappy bag breakfast substituted for real food. Original plan was to stay 2 nights but left after 1.

"As pleasant as COVID can be"
NoneReally, 18 Avril 2020

A 2 night stay for medical procedure, hotel was clean and staff social distanced. Minimal services available due to the virus. Breakfast was Grab n Go, fruit, muffin, bottle of water. Great location within walking distance to shopping center. I will return again when back in Charleston.

"Great clean hotel, friendly staff."
Lisa49504, 20 Mars 2020

My mother and I stayed at your hotel 3/10-3/13/2020. The hotel was very clean. The staff were very helpful and friendly. We enjoyed complimentary breakfast every morning. This is a 100% smoke free hotel, however a previous guest had smoked in what was our room. I went to the front desk and explained I would need a different room because my mother was on oxygen. Without hesitation they gave us another room and apologized. Not fault of their's. It was greatly appreciated and we really enjoyed our stay while visiting Charleston, SC

"2 thumbs down customer service"
MBotts4, 10 Mars 2020

Me & my sister booked same day, in the same house, at the same time (exact same room accommodations). Both needed to cancel (traveling together) due to traveling w/ an immune compromised child. She was able to cancel w/out question. I call to cancel & they are charging me cancelation fees-which it is what it is (could have some understating, compassion, & courtesy-as I was told it is at the discretion of the individual hotel on what fee they charge vs wave, but I get “policies”), when asked why one reservation had fees and one didn't (b/c I don't work in this industry, didn't have a clue), customer service at desk treated me like I was an idiot. We travel multiple times a year, never will we use Best Western again! A little common courtesy & understanding is all it would have taken to keep a customer.

"Good value"
melissa435, 26 Février 2020

Overall, the hotel and room were very clean and nice. The breakfast was passable, with enough variety to not eat the same thing every morning, and nice extended hours so you didn't have to rush out of bed to make it. The service was very accommodating and friendly. Great location close to downtown with several restaurants and a grocery store in walking distance. The only issue we had was with the beds, which were soft, extremely bouncy and squeaky, which was hard for us since we are used to firm memory foam mattresses.

"Horrible Customer Service"
EYE88, 18 Février 2020

First off if I could I would rate this location at least negative 5 stars. We booked a reservation for 2 nights and had to cancel 8 days prior to our check-in due to a family emergency. I fully understand their cancellation policy is to charge 1 night plus any taxes and fees for cancelling within 30 days of arrival. I contacted the hotel and Best Western customer service to request having this fee applied as a deposit on a later booking date and they absolutely refused to allow it. Obviously they're fine with just outright taking people's money. Bottom line: DO NOT STAY AT BEST WESTERN PATRIOTS POINT.

"BED BUGS INFESTATION!! DON'T COME HERE!! SLEEP IN YOUR CAR!!!!"
Alexisyrebeca, 17 Février 2020

My wife and I came with our 2 year old and Friends on 2/8/2020 for the first time to Charleston and had a beautiful day in town only for it to be ruined by our night of hell in the Best Western Patriots Point Mt Pleasant South Carolina. Our kid was already asleep in his playpen and we had already gotten settled in bed, when all of a sudden my wife feels something biting her on her cheek on her face. When she turned on the light, the horror she found was of a bedbug on her pillow! So we got up and off the bed. When we started moving the sheets around, we found an infestation of bedbugs all over!! All sizes! From mature adults to young juveniles! They were absolutely everywhere! We were horrified! I went to the front desk to report our midnight horror only to be sent to a room which was already in use. So we went back to the front desk and were told that they had no more rooms available. We had no choice but to wake our son up and intrude the room of our Friends who were already asleep. We had to pack all of our things and transfer them to their room potentially exposing everyone to taking home bedbugs. It was a sleepless night. Not to mention that they had reported to us that the “clean” towels in their room had several pubic hairs on them and the toilet was backed up. The next morning I spoke to the Most unprofessional and dismissiveness ever front desk manager Tammy, requesting to speak to the General manager Tiffany Bell but she said the General manager was too busy to talk to me. I explained our ordeal but she refused to refund me for my Whole reservation. I called corporate and spoke to several customer service representative in different rankings but they all refused to refund me for my Full reservation and stated that they don't have any say after hotel make they final decision. They obviously didn't care no matter how many people I reported this incident to. They had absolutely no regard to my experience as a guest or the extra money and lengths I had to spend and do to try to avoid taking bedbugs home plus loosing my toddler playpen since I found bed bugs crawling all over. So PLEASE PLEASE save yourself a misery and don't come here! They clearly DON'T CARE about their Guest experience. Worst Hotel ever!!!!

"Comfy Beds"
danbrenda2016, 15 Février 2020

I stayed here 1 night with a friend before going on a cruise. Happy with the location, and comfort of the beds. Check in was fast and the employees were nice. Good location close to several places to eat.

"Ok"
409phyllisl, 13 Février 2020

This is a ok Best Western. Have been to a lot bigger and more modern. Didn't even have small Referigator in room. Service and Breakfast average at best. Only thing positive, it seamed pretty safe. Would not recommend, lots better for same price.

"Smells of mold"
anlitteral, 04 Février 2020

The first room we had smelled horribly of mold. We changed rooms. Second room still smelled but not as bad. Third room didnt smell. Room looked outdated. Things were not clean such as the lobby and eating area.

"Nice"
Y2665WUheatherf, 22 Janvier 2020

We stayed here overnight before we boarded a cruise ship. Clean and comfortable rooms. Central location close to restaurants and stores. A short distance from the Charleston port. We will use this hotel in the future.

"Overnight Comfort"
Jackie G, 20 Janvier 2020

This was a great stay. The location is conveniently near attractions, shopping and the downtown district. The hotel was clean and staff, especially Tasha was very helpful. Breakfast offerings were also a bonus.

"Convenient location"
Moiaussie, 20 Janvier 2020

This hotel is close to Patriots Point, not too far from restaurants, just across the bridge from Charleston. Rooms are small but adequate, breakfast o.k. They have an elevator, parking is free. We ate at the Long Island Cafe, delicious, fresh seafood. It is a very busy place and on the pricier side. Lunch was at the Long Point Grill in Mount Pleasant, inexpensive and everything was excellent.

"Good stay"
Sonia B, 20 Janvier 2020

Very nice reception and rooms quite adequate you are a bit a distance from restaurants but with car it's about 1.5 miles away Three floors with elevator l Breakfast was good but if hotel is full the room is small

"Good room, good price"
TravelinMan69, 20 Janvier 2020

This is a very nice facility; well kept grounds, clean and pleasant lobby, very nice rooms. Pillows could be better but that's a personal preference. Good free breakfast. Staff is not the friendliest but they get the job done.

"Charleston to Cruising"
k11622016, 13 Janvier 2020

This Best Western was very convenient to stay overnight before our Carnival Cruise. One of our friends left their car at the hotel and was not charged. The breakfast was excellent and the price was reasonable. We felt like we had a good value for our money.

"One night in"
Alejandra J, 13 Janvier 2020

Great location, very convenient if you want to visit Charleston and don't want to spend a lot of money in hotels. Pleasant and helpful staff. Good breakfast options. For the price it's a decent hotel, it needs an update though.

"Great hotel"
GoPlaces55682909791, 12 Janvier 2020

Great hotel close to cruise port. Check in was very easy, also check out was fast. Rooms were nice size and clean . Would recommend anyone to stay here if you looking to be close to the cruise port in SC.

"Fabulous staff!"
caroline5189, 12 Janvier 2020

What a fabulous little place to stay! Location was great - only a short drive to Shem Creek with plenty of bars and restaurants. Nearby Andolino's Pizza was a hit!! But the highlight of our month long road trip around the Deep South was the wonderfully charming lady who served us breakfast every morning. I wish we knew her name. She was absolutely fabulous and her hospitality made our whole trip!! Please pass on our best wishes to her.

"Great stay with friends "
carlc627, 10 Janvier 2020

We booked 3 rooms this place has a great location convenient to everything in Mt. Pleasant and to downtown Charleston. Place has clean rooms and an awesome staff. The staff spoke to us every time we walked in or out the hotel. The recognized each member of our group and would ask about others.

"Overnight stay"
Marie S, 05 Janvier 2020

Everything was very nice. Quick yet efficient Check in. Comfortable room and bed. Large bathroom, except the tub had a dirt ring around it. Breakfast was very good. Breakfast area very crowded. Maybe a few less tables to be able to move around easier.

"great stay"
tinawhitehead2012, 28 Décembre 2019

stayed two night before our cruise great location great service and great food beds were good but pillows could bigger hot water could bed hotter felt warm not hot great having coffee anytime day or night

"Nice stay"
tobiem415, 23 Décembre 2019

Pleasure trip for Christmas. Beach, shopping and site seeing. Staff very friendly and room was clean. Convenient location for everything I wanted to do this trip. A good, safe place for single traveler.

"Filthy!"
Mike K, 13 Décembre 2019

We were going to stay here but left after we went into our room. The clerk was nice and polite. She was going to give us another room. However, the smell and the filthy carpet throughout the place made us want to get out! I felt bad because it wasn't the nice lady's (at the front desk) fault. I swear that the hallway and the room that we were going to occupy had not been vacuumed in days or weeks. The doors in the rooms were all scuffed up and the place needs TLC. Luckily Best Western Rewards was able to work with me and give me some points. We ended staying at the Sleep Inn which is just a few blocks away (much better!). I can't believe that this place is a Best Western as they are usually extremely clean and you don't have to worry about poor quality.

"Great value--have stayed multiple times"
Catnip2014, 12 Décembre 2019

This is my go-to hotel when I head to Charleston or the beaches. It's clean and well laid out, but basic. Strong showers. Staff has always been super friendly. No breakfast, but you are in Charleston--why would you want a hotel breakfast? I have stayed here multiple times, and have recently learned that friends and acquaintances do as well. Located just across the bridge from Charleston and down the road from Shem's Creek, Sullivan's Island, and Isle of Palms. About a 25 minute drive to Folly. If you would rather spend your money on food, shopping, and experiences as opposed to where you are going to sleep for the night, this is the right place.

"Medical"
125wandaw, 08 Décembre 2019

Really enjoyed the stay, good clean rooms and very friendly staff. Only thing is that we wish that they had a hot tub because of all of the traveling and it would be great to just be able to relax. The location of the motel is great.

"Not bad"
carlavC196YY, 07 Décembre 2019

Handicap room was perfect for wheelchair, but the toilet squealed so loud when flushed that it woke everyone up when someone got up to use the bathroom. Also, although a perfect sized TV for a regular room, it was so far away from the beds that my mother, who is elderly, could not see clearly. Otherwise it was a nice stay.

"Great overnight stop"
808maynardb, 03 Décembre 2019

Everything fully met and exceeded our expectations. The room was clean and very comfortable. Breakfast was great. We did not explore area for much - went there after visiting with family and sole desire was a good nights sleep - and we had that. Absolutely no problem, except that shower/bath tub required many turns to change temperature and turn off water. I forgot to tell management/staff about that. Minor concerns will come up no matter where you are - life is NOT perfect - only God is perfect - and minor concerns will come up. Go with the flow and enjoy life!

"Unpolite Staff"
fenel0na, 03 Décembre 2019

Don't go to this hotel. Rude staff who can't handle tourists. When applying for a late checkout as a benefit of BW Rewards Program, a freak who claims to be a front desk manager shouted and said I was attacking her and started threatened to call the police. Stay away from this hospice !

"Clean room, comfy bed"
871Pieter, 26 Novembre 2019

room was clean and neat, temperature perfect. quiet. Bed was neat and sheets clean. pillow nice. everything was where it should be. I liked the floor...no carpets ! the elevator was pretty slow and the hallway had an off-odor i suspect is the carpet...that musty/moldy smell. Aside from that place was perfect for my purpose. Staff extremely friendly and kind.

"Good Location however hotel is dirty and moldy"
Tyler D, 23 Novembre 2019

Rugs smell of mold and this hotel needs a serious updating. I would not stay here again and there are plenty of other choices in this area. Staff is friendly enough, but there is a reason this is the cheapest of all the other hotels around.

"Great service..dirty room"
Kimberly H, 22 Novembre 2019

So the ladies at the front were very pleasant and check in was very easy. The breakfast was hot and varied. The location was great as well. The bad part.. the carpets in the room were beyond stained the bathrooms had hair and crud in the corners and black around the tub...we found the pros outweighed cons and gave it a 4 out of 5

"Eight day stay."
Jack L, 16 Novembre 2019

On arrival Linda greeted with friendly smile that made check-in quick & smooth. My reservation was made through booking.com for a king bed & M/F. What I got was a SMALL queen & NO M/F. Next morning was moved to large queen beds & M/F, much better accommodations. Room #216. Furnishings were the two comfortable queen beds with four pillows each. Writing desk with lamp & swivel chair. Hard wood flooring- sleeping & bathroom-that allowed chair to roll easily. A cabinet for the M.F, two drawer chest, topped with a large flat screen. Under room's window-facing the parking lot- was a large cushion wall to wall, that was used as a large luggage rack. NO blackout curtain of any color or type, just a white see-through curtain, however being on the second floor, no problem with other guests looking my way.Single night stand between beds. A closed closet with iron/board, with eight wooden hangers & two metal folding luggage racks. Bathroom. A shower/tub. Hot water for shower in five seconds.Bottles of shampoo, lotion & conditioner. Shower cap. Plenty of towels. Room is good size while there is limited counter space. Tub's floor has a permanent fixed non-skid surface. Toilet has good strong flush with tank refilling in short time. BATHROOM tip-before turning on shower, turn the exhaust fan first, this should keep the mirror from steaming up. Overall both bathroom & sleeping area very clean. Breakfast. Hours are 6:00-10:00. Steamers for scrambled eggs, biscuits & gravy, & sausage patties. Two waffle makers. For pasties, different types of jelly rolls, bread, bagels, large chocolate chip & two other unknown muffins. Three cereals. Orange & apple juices. Regular & decaf coffees. Large heavy wire bowl with oranges & apples. Large cooler for milk-skim & whole-yogurt & cream cheese. Seating is twelve tables with two or four chairs. One long counted with ten high stools & several electrical outlets. Large flat screen for morning news. This facility is three floors with one elevator. Plenty of parking, yet some areas can be tight. I learned that backing-if possible- into a a space will give better visibly to pull out. Soda, snack I ice machines on second floor by room #224. There is an outdoor pool, however no fitness center or guest laundry. Keith-front desk-suggested the Sea Island Suds, 1220 Ben Sawyer Blvd, Mt. Pleasant. Not a 24 hour facility, open 6:00 AM to 7:00 PM. Not a coin facility, must use a plastic card to put time on. The attendant is done by 5:00. Would stay again in the future. Factors-location-only a 6-7 minute drive to Patriot's Point, Sticky Fingers Restaurant-10-122 minute walk, price & the facility's staff. I thank to the following staff-Linda for check-in, Keith 6:00-10:00 afternoon-evening, Brressee night shift and Roskin-cleaning staff.

"Convenient to Patriot's Point"
Twm1615, 15 Novembre 2019

We only stayed one night in this facility. Apparently we were the only ones not going on a cruise the next day. The staff were pleasant on our arrival. Our room was nicely equipped with mini fridge, microwave, tv and two queen beds,however, the shower head was spraying on the ceiling. The staff on exit, didn't seem to care, that the ceiling was getting water damage and possibly mold. Breakfast was crowded, but sufficient fare. Facility could use a little updating.

"Best Western Patriots Point"
EvanGuthrie, 15 Novembre 2019

Best Western Patriots Point in Mount Pleasant is a great place to stay that is in the middle of everything, but still quiet and out of the way. The location makes it easy to get to from just about everywhere in the Charleston area. This is a good place for business purposes as there are plenty of spaces to have meetings or find a place to get some work done. The staff here is very responsive and on top of everything and makes sure that you have everything that you need to have the best stay. I have been impressed every time that I have visited here and it is good to have a place that is this consistent for such a good value.

"Mini vacation"
Tammy W, 10 Novembre 2019

The hotel was nice. The room was clean but had a musty smell, which we figured was the carpet. It could use a deep cleaning or just replaced. The room was a great size and was very comfortable. The bathroom was big and very clean. We had problems getting the shower to work but Roslyn was able to show us how to get it to work. Roslyn was the most sweetest person and because of her, we are giving a higher rating for the hotel. I hope when we stay again we get to see/speak with her again.

"Enjoyed"
Dream752440, 07 Novembre 2019

We booked here because it was close to the carnival cruise port. Just over the bridge from down town Charleston. There beds were very comfortable. They have free complementary breakfast. Checking out was easy. We would stay here again.

"Yuk! Cockroaches! Bad smells"
Wil T, 07 Novembre 2019

The price is very good for this very average hotel, however I would not stay here again. I travel to Mount Pleasant often for work and will stay elsewhere. Cockroaches in rooms, bad smells to rugs, needs serious updating. Sleep and comfort were ok.

"last minute stop over"
patriciawO4210EB, 02 Novembre 2019

we are heading to Edisto Beach, and decided to stop over on Charleston. We got a room on line at Best Western. Very affordable rate with free breakfast . The building is alittle worn, but clean. The room was nice, and the bed sheets clean. I dont remember her name,but the lady that checked us in last evening did a super job.and was very pleasant. I had a cold shower this morning BUT let me say, hubby did a better job figuring out which way to turn the faucet, and he had a good,hot shower!!!! The breakfast was great with a large variety of foods. The need was very comfortable, and the thermostat worked great.

"Slightly dated hotel but nice area to stay."
farnsbarnes, 28 Octobre 2019

Quite a nice area, on a quiet road but with lots of shops and a cinema close by. I walked from the hotel into Charleston, it's a fair way but nice to walk over the bridge. Desk staff weren't overly friendly but cleaning and breakfast staff always pleasant. Room was a bit dark and dated and the carpet definitely needed replacing or at least a good shampooing. Bed was comfortable. Breakfast was basic but always well stocked. As well as Charleston it's a short journey to places like Sullivan's Island from this location. Car park was quite busy and if you returned late it was tough to find a space.

"Needs to be closed dwon"
maggie r, 23 Octobre 2019

Worse place EVER! The hallway smelled of mold. If I could give them a lower star rating I would. Showed up on Saturday the pool OMG had leaves in it (left 6 days later and more leaves in the pool), Took a shower COLD went to the front desk first thing out of her mouth was we are booked let me see what I can do lol She helped the "H" is not for hot water and the "c" is not for cold I made that mistake "H" does not mean Hot Water My bad. DO NOT STAY HERE !!!!!!!!!!!!!

"Avoid at all cost "
GlasgowHuggybear, 23 Octobre 2019

We had the unfortunate experience of staying here we had booked for four nights but checked out after one the hotel is unclean damp and very smelly it's the noisiest hotel I have ever stayed in the breakfast was inedible one to be avoided

"One nighter"
John B, 21 Octobre 2019

Great place to stay so close to everything and a good price .Easy to find just off I526 Check -in easy fast and friendly staff .Excellent breakfast great choice hot and cold . Once again super easy check out with great staff again.

"Another Nice Time"
jeepchickzhills, 19 Octobre 2019

The location of this hotel is perfect, as it's close to the Yorktown and a quick drive (or Uber) across Ravenel Bridge to the historic district. Not to far of a drive from Boone Hall and Shem Creek. Have stayed here before and was overall satisfied with this stay as well. The good: beds were comfortable and pillows were plenty. Room clean and comfortable. Breakfast with fruit, cereal/oatmeal, waffles, pancakes, eggs, biscuits & gravy and yogurt bar. Staff did a good job keeping it stocked. Staff attentive to any requests we had regarding the room. Plenty of restaurants and stores in the area. Microwave and refrigerator in room. Fresh baked cookies in the p.m. (so good, they run out quickly!) Only a couple of issues: Double queen room we had still had carpeting (saw other rooms with no carpeting) and, as others have commented, there was a moldy smell. Hotel obviously aware as there are humidifiers in room. I picked up some air freshener which helped, but could be concerning if you have allergies. Shower water pressure good, but often struggled to keep a nice hot temperature. No USB charging ports for phones, which could be solved by alarm clocks or lamps with those built in. Wi-Fi was a bit spotty. Overall, a truly pleasant, comfortable and affordable stay.

"Don't do it...."
nelmspapd, 18 Octobre 2019

Not worth the stay the clerk on check in seemed very disinterested the room smelled of mold the room phone did not work and the night clerk could not fix the phone and did not replace it. Had to wait 5 minutes at desk to check out. Overall there was no southern hospitality at all

"Great Hotel!"
JuliaK86, 16 Octobre 2019

Clean rooms, very friendly staff at Check-In and lots of parking spots. Good location, it's easy to get to Charleston by car. I can definitely recommend this hotel and I will book it again if I have to go back to this area.

"Great value"
bobbyrnes, 10 Octobre 2019

Location in Mt. Pleasant is just over the bridge, and Mt. Pleasant is great itself. Hotel is very nice, well maintained, and the staff goes out of its way to help you. If I get the chance to visit Charleston again, this is where I will stay.

"Over night stay pre-cruise"
Kbrown2014, 08 Octobre 2019

The room & my stay was just as expected. I was comfortable & breakfast was good. My car was safe while I cruised. I was grateful. No complaints. The room was clean, water hot, everything in the room worked. I could have had a refrigerator, but it wasn't a major issue. I didn't request it & it wasn't a big deal. The shuttle service to the port was on time & courteous. I was called when I came back & picked up promptly. This was my second stay & it was just as good as the first.

"Family Weekend"
Pam M, 08 Octobre 2019

My family has stayed at this hotel several times the past few years. Close to everything....especially The Citadel! Great rate...great breakfast...great service...clean rooms. Would highly recommend. We have never had a problem.

"Y"
PedjaD5, 07 Octobre 2019

Awesome room,we enjoyed the stay,room was big,clean, and had everything we needed for the duration of our stay,and we would be delighted to come back in the future. Thanks for your hospitality and we are recommending to all of our frinds to stay there

"Rude staff no free airport shuttle"
Companion821838, 04 Octobre 2019

Rude unhelpful front desk service. Falsely advertised that they have airport shuttle services. After booking room and arriving at hotel, I was told they offer service through a 3rd party for 35.00. That's outrageous, then charged me a fee for not staying there totally unacceptable!!! IM going to dispute that charge with my bank. I will never book there again.

"Great visit, great hotel"
BWPremier, 02 Octobre 2019

Very nice hotel, clean, nicely appointed rooms and great staff. Jarred at the front desk was pleasant and always said “hello” to us as we came and went during our stay. Breakfast was great, nice selection and good and hot.

"Top located"
Holger K, 01 Octobre 2019

This hotel is top located to the Patriots Point. It takes only 2 minutes to drive to USS Yorktown. The distance into the historic center of Charleston ist also quickly done. Just over the bridge 10 minutes to go. The breakfast area was too small.Too many people in this room are making the athmosphere uncomfortable. The pool was not really clean and the rooms very dark. The staff was o.k. For that what you get is the price to high

"clean, friendly, good location..."
carolinahog1966, 29 Septembre 2019

I received a warm and friendly greeting upon arrival to the hotel reception desk. I was given a complimentary bag with two bottles of water and a bag of sun chips. You can never be too careful so regardless of where my overnight stay is booked I always inspect the bedding with a UV flashlight. The sheets, pillow cases, towels and all appeared to very clean. The bed was comfortable and I had a good night's rest.... I'll be back soon...

"Best Western patriots point"
Quest68179475046, 29 Septembre 2019

Best Western patriots point I have bn staying here for years anytime I'm in Charleston it is always a pleasure. The staff is always professional helpful and courteous. I enjoy seeing the same staff members there year after year.

"Nice location but the bathroom Loudly talking to one another and carousinfloor was dirty and the parking was overflowing"
Dinomantis, 25 Septembre 2019

The parking situation is horrendous, it was overflowing and clearly not nearly enough. There were long black hairs on the bathroom floor, and if I had stayed more than one night, I would've reported it but I did not. The staff was generally poor in appearance and behavior, Loudly talking to one another and carousing.

"Not a great stay"
OnAir770946, 22 Septembre 2019

Looks nice on the outside. The room, looks nice at first. The sink in the bathroom, the faucet is too close to the back of the sink, so you splash water everywhere! Shower's Temperature would NOT adjust and was hot, not much pressure. The pillows were very uncomfortable, old and lumpy. I could hear every step the person took in the room above me. Pool not clean. The pro is is it is close to the historic district downtown. Free parking. Most of the staff is friendly.

"Friendly staff, clean, good location"
Trail800630, 17 Septembre 2019

I stayed in this hotel for a meeting I had at the cruise port. The hotel staff were very friendly and helpful. No parking fees and they don't put a "hold" on your card they just have you slide it for incidentals, which I love. Nothing is worse than getting to a hotel and them putting a crazy hold on your card and dipping into your trip funds. They are very close to the cruise port and do offer park and sail if you are cruising and need to leave your car.

"Awesome Stay!!"
Julie C, 14 Septembre 2019

Stayed overnight before boarding a cruise. Staff was very nice. Room was clean and comfortable. Breakfast was delicious!!! Will definitely stay again when we are back in Charleston. Thank you for a great stay!!!

"Great location but still needs some work"
heathercT2502HU, 06 Septembre 2019

This location is handy to get to the beach or downtown Charleston but while this hotel has had some upgrades, it is still lacking in other areas. The room we stayed in smelled very damp and they even had portable dehumidifiers in most of the rooms (they told me this). Housekeeping did not make up either of our rooms and there were dirty walls in several places. We probably would not choose this hotel again.

"2nd Time Staying Here"
Linda R, 03 Septembre 2019

Love this hotel. The staff from check-in to check-out, breakfast was great, breakfast staff was exceptional, maids who serviced our room were friendly, helpful, serviced as we requested....will definitely stay here again. Great location.

"Great night stay."
L W, 26 Août 2019

Stayed for one night and it was a pleasant experience.Tasha and Tammy, were very pleasant, accomodating, and helpful making my reservation and during my stay. The room was clean and to up to date. The workers there seem to work very hard to make sure things are up to par.

"Conference Trip"
947CherylS, 26 Août 2019

The stay was nice. The rooms had hardwood throughout. Our room had the view of the satellite dish, but otherwise it was nice. It was surprisingly quiet. We could not hear the hallway or other rooms. The staff was cheerful and helpful. The young lady for breakfast, worked hard and was super nice. The food was hot and tasty.

"Find Alternative Accommodations "
Kat_76N, 18 Août 2019

The smell of mildew and moisture in the lobby and rooms is terrible! If you have asthma, allergies or breathing issues- do not stay here. The room was also not very clean. We found hair on the bathroom floor, tub etc. I'm not sure when the room had been last dusted. Thankfully we had only booked one night. We left a few hours earlier than intended in the morning as we started to cough and have sore throats from the poor air quality. We stayed the night before a cruise and although the location was great, there are a lot of hotels in the same area and next time we will book elsewhere. Very disappointed as the room was not inexpensive.

"Room was very musky smelling."
Elizabeth H, 13 Août 2019

Would not stay here again. The exterior appearance and lobby is appealing but the rooms are old and musky smelling. The AC wasn't very cold. The Holiday Inn Express across the road is worth the extra few dollars.

"One Night Great Night Stay"
kevc56, 10 Août 2019

This was our one and only family vacation stay in the Charleston area. Just one night. From the moment we pulled up and stepped inside, it felt like we made a great choice that was above average for the price. The place is clean. Looked relatively new and was already getting new painting. Our room was great. Very comfortable. NIce outdoor pool too. Only disappointment was the breakfast. They ran out of sausage fast and did not replace anything but eggs (in the 20 minutes we spent eating). There was enough other food to select that it didn't matter too much to us. This location works well for visiting Charleston, even though it is a bit confusing to find. But that is what GPS is for, right? Great property to stay at and one of the best hotel values we found for our trip.

"Another great stay!"
Crystal L, 06 Août 2019

You can't beat the value and friendliness of this location! We have made multiple visits to this hotel over the past few years and enjoyed our stay again this time before leaving on a cruise from the Charleston Port. Close to everything in Mt Pleasant and Charleston!

"Terrible!! Do not stay here!"
pjb2020, 06 Août 2019

-room smelled awful, like mildew -door either wouldn't close or jammed -wifi didn't work -room phone didn't work -paper thin walls w/ loud guests, front desk did nothing -loud, drunk people in the pool late @ night, front desk did nothing -No guest laundry facility as stated online -Final night discovered bugs on the shower curtain that bit both myself & fiance -VERY rude front desk clerk -interrupted w/ the do not disturb sign on my door stating that check out time had passed when I wasn't checking out that day -Front desk clerk was again very rude & unprofessional when it was the staff's lack of communication that caused confusion -Corporate did absolutely nothing, but fwd my information to the hotel There are much nicer places to stay within the same price range & location! Will never stay here again!

"Good Hotel, close to visiting historic Charleston"
jmjbrtw, 06 Août 2019

We stayed there 2 nights while in area visiting Charleston. It's maybe 10 minute car ride to historic area. Convenient location off RT17. Room was large and clean, staff was friendly and helpful Only negative was breakfast- It was very unorganized, they had one lady working area and they were out of almost everything and many people waiting on refills. Both mornings it was an issue. Food was typical once it was refilled. Overall. it was a very good hotel and we would stay there again, price was decent

"Needs updating"
Mrsmac48, 06 Août 2019

The hotel is okay but definitely needs updating. We couldn't get the cord to fhe phone in our room plugged in. I reported to the front desk. Someone came the next day and plugged it in but the phone still had.no dial tone!?! Breakfast the first morning was ridiculous. We went down at 9 and most items were empty. The area was packed and the lady doing the food seemed confused and just couldn't keep things full. That is disappointing. A gentleman was working breakfast the second morning and there were no issues. The handle to flush the toilet was almost under the counter and difficult to reach. The shower temperature control was loose and hard to control. The beds were comfortable and the place was reasonably quiet. However, for the price, I expected better.

"Great local for our needs "
vhash77, 05 Août 2019

We stayed at this Best Western the night before our cruise. Booked 2 rooms. We arrived before check in time and both rooms were ready However one room had an issue with the air conditioner. Resolution, the maintenance installed a entire new a/c unit before we actually needed the room for the evening The hotel is close to restaurants, a shopping center within 2 miles and other attractions where nearby. Beds were comfortable. Staff very friendly. The only negative I have is the layout of the breakfast area needs to be reconfigured for a better flow. The breakfast area is small but was well stocked. We would stay again.

"Would give MAYBE a 2 1/2"
lindabluff, 01 Août 2019

Stayed here twice before, go for quick overnight. Good: located just off bridge to Mt. Pleasant, close to Rtes. 17 and 26, close to all of Mt Pleasant, VERY close to picturesque Shem Creek. BUT: lobby does not look like usual lobby, has uninviting, open-area reception area, no usual chairs, sofa quickly visible. So, WOW...asked other guests who were sitting in little alcove with sofa, if we were in proper checkin spot, they said, "YES," immediately followed by quite irate reception person who had been behind translucent glass, " I heard everything you were saying," etc, etc. many other lower priced places have 2 checkin persons. Also, with reservation of one queen bed on Expedia, we were put into tiny box of a room on first floor. For our previous visits, we must have booked 2-bed rooms, since they were more regular-sized rooms. Also, maid yesterday opened our room with her maid's key, no knock - I had just gotten out of the shower. Also, smelled of possible mildew in hall; there was a mini-dehumifier in room...Same woman was working the reception desk this morning. Looked, hoping to talk to different desk person. The breakfast area was decent sized but crowded. The breakfast lady seemed to be working very hard; she was very pleasant. Cleaning lady was very pleasant. I used to write reviews frequently and we travel frequently. Only a couple of times treated so poorly by a reception person. Buyer beware.

"Deb Z"
DebZ527, 30 Juillet 2019

I made a huge error on my booking date. I paid for the day before I was actually going to stay. Being in vacation mode-I made an honest mistake when I booked-I explained the situation to the manager and she gave me a credit for the night I didn't stay. The staff was awesome at the front desk when I arrived and realized my mistake. I was able to still get a room for that very night I needed. Room was clean and quiet. The breakfast was very well stocked and a lot of choices-something for everyone. Thank you to all the Best Western staff in Mt Pleasant, SC.

"Linda was the Best!"
Christopher R, 30 Juillet 2019

Upon check-in, Linda was extra helpful in redeeming a gift card we presented. She also gave us a great restaurant tip to eat at Melvin's BBQ. When we got to our room, the floor was sticky. When I asked Linda about that, she did not hesitate in moving us to another room. She even went with me to check out the new room to make sure it was satisfactory. She was really wonderful!

"Bad breakfest and room ordors"
sbain998664, 29 Juillet 2019

The very first thing when a I arrive to check in they told me my reservation was cancle. Lucky they were able to get me into a room with in an hour. The second thing was the room it smell very bad and the aircondition cover was on the floor. I ask for another room which they gave us. It was a little better did not smell as bad. The breakfets area was to small the only had one waffle mechine for everyone which ment for a long wait.

"Hotel needs improvement"
Maribel K, 29 Juillet 2019

I would say that you get what you pay for but that was not the case, at almost $200 per night. I expected better. I checked in at 3pm checkin time and rooms were still not ready. There was lack of organization, staff seemed unhappy and disgruntled.

"Affordable hotel with close proximity to Charleston Historic Downtown"
Bass63, 26 Juillet 2019

Best Western Patriots Point is located only a short Uber ride from the Charleston Historic Downtown, which saves you both time and money, if you compare it to parking costs and hotel prices in the downtown area. There are a couple of nice eateries close to the hotel for example Sticky Fingers and besides that, there is also a Whole Foods grocery store within walking distance. The standard of the breakfast was typical of BW, good or bad, I guess it is up to each and everyone to decide for themselves, but it is very basic and the breakfast was overcrowded.

"Problems Corrected!!!!!"
smoble594238, 25 Juillet 2019

Had issues upon arrival BUT, Ms Bell(GM),site manager and staff quickly corrected the problem...Ms Wanda (executive assistant) did an awesome job personally Inspecting our room....Thank you for making our stay enjoyable. .

"There are other hotels"
Carlovill48, 19 Juillet 2019

Our original room door would not open so I went to the desk and asked for a different room. We checked into that room and the room was dirty- hair in the bathroom in various areas. The room also reeked of mildew and the beds needed replacing. The hallways also smelled of mildew and while we were leaving we did see an exterminator on our floor as she was leaving. The hotel also has a no smoking policy posted at the front desk. Well our floor and the the parking lot smelled like a Grateful Dead concert. We stayed at this hotel a couple of years ago and the only thing new was the lobby and the breakfast area. I would suggest travelers check the surrounding hotels before checking in to this hotel.

"mini vac"
Relax106866, 15 Juillet 2019

Great hotel, great people and overall best break fast. the rooms are very neat with all the qualities I was expecting. internet service, refrigerator, microwave, hair dryer, nice television, good lightening, coffee maker, good looking lockers, modern bath top, etc.

"Dirty bed sheets "
T4501WJwilliamc, 12 Juillet 2019

Pulled the covers back and looked like flakes from a Croissant on the sheets. Wonder what else was on the sheets? Nasty! Wont be staying there again! Hotel did seem clean and I n God condition overall.

"Comfortable hotel"
LCandSC, 10 Juillet 2019

Stayed here for six nights in June. Nicely positioned for touring. Extremely large room and bathroom. Lovely window seat and windows that could be opened - great! Good breakfasts and a lovely pool, very friendly staff. Our room, due to its size, low hanging bar in the wardrobe and many many rails in the exceptionally large bathroom pointed to it being for someone disabled (not needed by us). It was also bang opposite the lift (handy for a disabled person) so we had a fair bit of noise outside the door. Finally we had a connecting door that also gave us plenty of noise. We would definitely stay here again but would not want a disabled room ever again!!

"Easy reach to Charleston centre and Patriot's Point Naval Museum"
DJS35, 07 Juillet 2019

We chose this Best Western as the city centre hotels were very expensive and we were staying for five days.. In retrospect is was a good choice. The hotel was clean and the staff very friendly and helpful. We had a large room with a sofa, microwave, fridge, and two flatscreen tvs. One at the foot of the bed the other in the sofa area. The breakfast had all the usual hot and cold servings. There were lots of pamphlets available for planning your sightseeing. There is a pool, and ample parking. The entrance to the bridge into Charleston is at the bottom of the road so it was an easy transfer into the city. Within walking distance (10-15 mins) there is a selection of restaurants and it seemed safe to walk. A short drive will take you to a larger selection. There is a Walgreens nearby and several other shopping areas around. The naval museum with the Yorktown is approx. 5 mins driving from the hotel. We would book this again if we went back to Charleston

"Always Excellent!"
Coopercent, 02 Juillet 2019

The service is always great!, clean hotel, great location and close to everything, nice breakfast. Love the warm cookies in the evening. Jared at the front desk is very helpful and quality customer service.

"A Very Enjoyable Stay"
Diane C, 29 Juin 2019

Clean room, good breakfast, great location, very helpful staff, free parking. A very positive experience. Just 5 -10 minutes from downtown Charleston. A better value than most downtown hotels. Will stay here again.

"Great location and very helpful front desk staff."
MNroadtrippers66, 27 Juin 2019

We were here for 2 nights. The bed in the first room we had was very squeaky and Jarred moved us to a new room immediately. The rooms are on the smaller side, but still very comfortable. The bathroom was a good size and the sink was in the bathroom. There were 2 luggage racks, a microwave, coffeemaker and fridge. Lots of TV channels. The beds were very comfortable and each bed had 4 pillows. There is an elevator. On the 2nd day, Tammy at the front desk helped us get a shuttle ride into Charleston so we wouldn't have to drive. She was great! There aren't any restaurants within walking distance, but there are several not very far away. The location is fantastic if you want to go to Patriots Point Military Museum and close enough to Charleston, that it is easy to get there without having to drive or pay a fortune for a shuttle. The only problem we had was the internet. It was difficult to get on their system and the front desk had to help both days we were there. Breakfast was also great - lots of options including scrambled eggs with cheese & ham, sausage, waffles, cereal, breads & pastries, juice & coffee, etc. The breakfast lady kept everything clean and none of the food ever ran out.

"Great Customer Service!"
Abi F, 27 Juin 2019

I'm a Charleston native (that lives in Atlanta now) and I gawk at the high cost of hotels during summertime there! ....but I had to come down for my brother's wedding and we needed a place to stay the night of...so, this hotel was the best bang for its buck for sure! It was close to everything, the rooms were very clean, and the front desk staff was amazingly helpful with questions we had. Plus the breakfast in the morning! dON'T PAY 300$ to stay on the peninsula when this fairly priced hidden gem is right over the bridge. :)

"Good value, great location."
Nebobound, 23 Juin 2019

We wanted somewehre to stay with easy access to Charleston's attractions and this hotel was perfectly placed. It was spotlessly clean, the room was comfortable and breakfast had something for everyone. Staff were helpful and friendly. We would stay here again if we return to Charleston.

"Family vaca"
Laci E, 17 Juin 2019

Really enjoyed our stay. Everything was clean, beds were comfy, air conditioning was cold and the bath water was hot. Close and convenient to the beach and Charleston. Pool was nice, parking was ample. Staff was very friendly and helpful with suggestions and directions. Would stay again!

"Room was tiny"
sheilac973, 16 Juin 2019

Very clean, friendly people at front desk, comfortable bed, just very, very small room. Easy to find with ample parking. Not great choices for eating nearby. Had to drive a ways to restaurants. Breakfast was not great. We have had a lot better food AR other best westerns.

"Excellent location and price!"
G6168KLannad, 15 Juin 2019

Clean room, afternoon snacks, very friendly service, excellent location, very reasonable price. Excellent hotel for the time of Spoletto Festival in Charleston. Many good restaraunts nearby, Whole foods, Harries market 24 / 7, easy access to freeway.

"Room was spacious and clean; staff were helpful"
HellofromDallas, 13 Juin 2019

We stayed here on our visit to Charleston. It was a comfortable stay. The location is very quite. However, you need to drive to get to some restaurants in Mount Pleasant; and to some points of interests in the area, which are many--such as the Ravenal Bridge. Parking area is likewise free and spacious. The staff were friendly and helpful, and gave us some suggestions where to go and eat. Continental breakfast was also available/free; and was quite adequate for light eaters like us. The price is reasonable, compared to most hotels in downtown Charleston. The hotel is an easy drive to Charleston (where parking is a big issue). We will stay here again, when we come back to Charleston and Mount Pleasant.

"Not as good as other Best Western stays. "
LCL1968, 13 Juin 2019

The Bad: lobby and hallways dirty, room that we were given had not been cleaned, desk clerk unfriendly to the point of rudeness. The Good: second room was clean. Got a welcome snack as a Gold member. Room had microwave and refrigerator.

"Nice little place to stay."
Brdbnntt, 06 Juin 2019

Staff was so nice. Check in and check out was a breeze. They do have a great breakfast, buffet, waffles, cereals, bagels, toast, muffins, pancakes, etc. The room was very clean and cozy. The bed was real comfy.. hurt our backs, but we sleep on a real firm mattress at home. Bathroom was spacious and clean. Our refrigerator was sitting on a old block of wood it looked like and was wobbly. It still worked fine. The underneath of the sinks was poorly done, but this really didn't matter to us. This place was a great place with a great location. Really good for price. We would stay there again. I'm big on clean and comfy and it was both of those things. The pool was nice.. a little dirty, but I think it was just where it hadn't been cleaned that day or something. They also put out delicious warm cookies in their lobby. They are delish. They have an awesome fish tank in the lobby too! Elevator was nice and clean.

"Accessible, convenient and comfortable"
GBM, 28 Mai 2019

On a road trip, and our objective was a visit to the Boone Hall Plantation, so Patriot Point meant the we didn't have to negotiate Charleston and the combined pressure of Memorial Day, and the Spoletto Festival... (though had our stay been longer, we could have accessed the city from a base here). It had the advantages of free on-site parking, and a lift to our upstairs room. Our only problem was logging on to the internet from our room at the end of the building. We had to go halfway to the lift to access the log on page... Once logged in we had full access from our room, as well as all other parts of the hotel. The front of house manager (Jarrad) was very helpful, advising us about local dining and transport options.

"Great stay!"
SimonneBraden, 27 Mai 2019

My husband and I stayed here when we spent the weekend exploring Charleston. The check in and checkout process was quick and the room was clean and welcoming. It was too cold for the pool to be open, but I would stay here again!

"A Couple of "Issues""
urbanguy, 26 Mai 2019

I tried to check in early via a phone call and then in person. For some reason, they didn't have up-to-date info on what rooms had been cleaned and ready (pretty inefficient and incomprehensible, to me). I was asked to come back in 30 minutes (a waste of my time), which I did and got to check into a room about an hour early, which was nice, but it could have been earlier when we arrived. This is a nice-looking property in a row of hotels in the Patriots Point area of Mt. Pleasant. We were in a fair-sized 2-queen room,with a small refrig and a microwave hidden by door in a piece of furniture. There was a closet for hanging garments. The bathroom was sizable, even with the sink inside the bathroom. One "problem" for men: there is a small shelf that extends to the end of the toilet tank (doubles the shelf space in the bathroom). For men, you will have to hold up, with your hand/fingers, the toilet top and the toilet seat when you "go." Not nice! The shower was pretty good, but the "controls" were a little tricky to navigate. Bath towels were huge and pretty soft....very nice. The breakfast room is just off the lobby and is impressively large. Lots of tables and chairs and a long "bank" of chairs at a long counter. Pretty much everything, but there were a couple of interesting items: large, fresh, navel oranges and for your waffle and/or yogurt several kinds of syrup and lots of toppings (chocolate chips, peanut butter chips, sprinkles, sliced almonds, and more). Terrific breakfast!

"Hotel Stay May 2019"
DanielFTucker1979, 26 Mai 2019

This hotel was excellent. It is close to Patriots Point which is where we wanted to go and only a short 15 minute drive to downtown Charleston. The room was very nice and the free breakfast was enjoyable. We would stay there again.

"stay here and save money when visiting charleston"
Celeste S, 08 Mai 2019

we choose this hotel in mount pleasant when we visit charleston - WHY? its economical, great complimentary breakfast, nice staff, nice looking hotel on outside, nicely decorated lobby and rooms. only about 10 mins from downtown charleston - lots of nice things to also do in mount pleasant. corridors could use a facelift. beds were super comfy

"Nice hotel , awful bed. I spent 3 restless and painful nights on their rock hard, no cushioning at all mattress."
devanb, 07 Mai 2019

I suffered for 3 nights. Front desk said “ we are full” and offered no help or suggestion I went to another Best Western in Savannah for last 3 days of trip and it was perfect. I can never cone back here and I can't rely on Best Western to screen their hotels

"Poor maintenance"
RONP1959, 26 Avril 2019

Refrigerator did not work and were unable to replace. Shower only had hot water and no cold water. Maintenance personnel unavailable to repair so unable to take shower. At breakfast, ran out of utensils and had to ask to resupply. Also, no fresh fruit available.

"Perfect One Night Getaway"
Jim C, 26 Avril 2019

It was the spur of the moment and we decided to go to Charleston. We called Best Western and secured a room at Patriot's Point Best Western. Unbelievable location half a mile from the bridge. Clean, large, modern rooms and a great staff. We had a wonderful night that allowed us to have an unbelievable day in Charleston.

"Great location Great service"
Jaimie W, 20 Avril 2019

Check in was a breeze. Rooms and beds were super comfortable. Great hot/cold beverage options. 24 hr hot beverages-handy for those late arrivals after and before a long drive. Easy access to everything and a nice view of Arthur Ravenel bridge with a short walk around the corner. Try sticky fingers bbq while your there! Totally worth it.

"Easy access to Charleston"
Warren75, 19 Avril 2019

Stayed at the BW and found the property to be very acceptable. Room was spacious with a unique window seat. Bathroom was roomy although the sink was a little small, but you are not home. Check in was quick and efficient and the desk clerk answered all questions. Even though the elevator was not working at our time of arrival we were offered a first floor room (103), it was near the back door and pool but was not a problem. Breakfast was normal with eggs, biscuits and sausage along with waffles. We would definitely recommend and stay again.

"Good Value and Location"
robinf717, 14 Avril 2019

Stayed there with the family for one night. Staff was friendly; hotel was clean; good location (easy access to the bridge and the peninsula); and the area was safe. The room was comfortable although the bathroom was a little small. We didn't try the breakfast as we we had plans for eating downtown the next morning.

"It could be a 5 star with just a little attention"
keithnolan, 05 Avril 2019

I'm currently staying at this hotel as my wife, toddler son and I traverse back to Pittsburgh from Disney world. The check in staff were delightful. The continental breakfast was decent, nothing out of the ordinary. We were given a room on the top(3rd) floor. It was apparent as we entered the room that there has been some water damage inside. Very musty. There is also a small dehumidifier in the room which I dumped out twice in the 20 hours we've been here. I'm guessing the carpet needs replaced at this point. We weren't warned about any water damage in the room by the staff. This place could easily be amongst the top in the area if they remedy this water issue. And looking at other reviews, it appears that this is an ongoing issue. Other than that, the ac worked perfectly. Plenty of channels on the TV. Shower was hot and powerful. Overall I would rate this place a 2.5 out of 5. Would I recommend? Probably not. There are many other hotels in the area.

"Nice Charleston visit in a handy quiet location"
Bigruss57, 04 Avril 2019

Stayed here for 3 nights whilst holidaying from Australia. Our room was quite spacious, with a large window seat, handy for stowing our cases up at good height. We had a comfortable stay here, the hotel and its location was nice and quiet (except for last night- when the room next door had its ultra -noisy air con going all night-don't know how they put up with it-it kept us awake!). The bed was comfortable and the shower nice and hot. The internet worked ok too. Power points were available on both sides of the bed- great as many motels only have limited charging points. We found the breakfast good and especially liked the lovely fish tank in the reception/breakfast area. The motel is in a convenient location-close to popular Patriots Point for viewing the USS Yorktown and taking the trip out to Fort Sumter, it's also easy 15 min drive into the historic area of Charlestown, and over to Sullivan's Island beaches. Close to many shops too -for a variety of food options - we found China East, just around the corner-great for some yummy no frills Chinese. Would happily stay here again and recommend to others.

"Nice"
cwtod, 22 Mars 2019

Motel was very clean, well kept up, overall pleasant. Appropriate for the price, Breakfast was great with plenty of options and well stocked. Made the reservation on the way by phone with no problem. Good stay. No down side.

"Charleston visit"
PhiBetaC, 19 Mars 2019

Super friendly staff. Nice clean rooms and near to everything. We visited the USS Yorktown, quite an experience to see how the sailors lived during the war years. Ate at the Fish House just up the road. Excellent supper

"Convenient to Charleston"
lisamcken, 15 Mars 2019

We said here one night. It was a fine place to stay for a reasonable price. Room was good, breakfast was adequate. Easy short walk or run to the bridge or Fort Sumter tour. Easy parking and short drive to Charleston.

"Nice hotel"
886diannan, 06 Mars 2019

We typically look at booking at BW where we vacation because we are treated well. Patriot's Point is no exception. The staff is friendly and helpful. We had an slight issue with our room, but the staff quickly addressed and fixed it quickly. The breakfast is standard across the nation. Gotta love the waffle maker! It is always nice to know that a hot breakfast is provided. The only issue we had that negatively impacted our stay were the mattresses in our room. They felt outdated and were very uncomfortable. We have stayed in many BW hotels, and this was a first. We actually had 2 rooms (family of 7) and the other room had nice mattresses. I feel as if the mattresses we had in our room will be upgraded real soon. We would stay there again (would request another room IF we had those same mattresses though).

"Good value for Charleston"
wendy l, 28 Février 2019

The hotel was easy to locate, nicely surrounded by trees and plants. There's nothing special to say about it and I think Tripadvisor should not expect lengthy reviews. Not everything is over the top or super fantastic!!

"2 night stay before a cruise"
Kbrown2014, 25 Février 2019

Comfortable room, good breakfast, parking was easy & extended parking was available romm was clean, no issues. Transportation to the cruise ship was uneventful.was easy to find, staff was friendly and helpful.

"Frequent Flyer for 2 months"
Revc2, 23 Février 2019

I have stayed at this hotel for about two months with the company that I'm contracting with in the area. The location and price have been very reasonable. The desk staff are very attentive to the needs of their guests. I have had the occasional tv that didn't work, stained towel, etc but that is common anytime that you stay in a hotel for an extended period of time. Breakfast has a lot of variety but the quality can be a little low at times. They also have hot cookies upon check-in most days which are very popular. If you plan to stay often be sure to take advantage of the rewards plan as well. For those who like to exercise, there is a picturesque bridge nearby as well with designated areas for pedestrians. Overall this is a good value for a two star hotel.

"Excellent Stay!!"
lberrykdj, 17 Février 2019

We were greeted at the front Desk by Linda, she was awesome! Very informative and helpful. Linda made us feel at home and was very friendly and diwn to earth. My girlfriend and I was on a girl's weekend trip in the area and Linda took her time out to ask us how we were enjoying our trip and helped us with sharing her knowledge about the surrounding area and what Mt Pleasant and Charleston has to offer. She even offered us cookies, coffee and gave us a coupon for sticky fingers local restaurant. Our room was clean inviting and comfortable. I am so happy we decided to stay in the area another night and stay at this Best Western. I only wished we had stayed here the whole trip instead of isle of palms the night prior. Linda you are genuinely a caring person. We thank you for going above and beyond to make our stay a memorable one!! We will be back

"Good breakfast Good price"
jannae1003, 11 Février 2019

Awesome waffle toppings and friendly staff. Only 30 mins max from charleston with a good price to boot. There are plenty of chain resturants around plus waterfront seafood/bars only 8 mins away. The staff will also give you discounts as well.

"Comfort and Hospitality"
Sara F, 28 Janvier 2019

My son, and I stayed at the hotel January 9, 2019 and couldn't have been happier with our choice. The front desk staff was friendly and helpful, and our room was newly renovated and very spacious with 2 double beds and a couch and window seats. The bathroom was huge with plenty of towels and nice amenities. The beds were extremely comfortable and the room was quiet. In the evening they have freshly baked cookies in the lobby, and the morning breakfast was available from 6:00am -10:00am even on weekdays so there was no rush to get up early to grab a bite. The breakfast included all the regular cereals, yogurts, oatmeal, grits, fresh fruit and breads, coffees, teas, fruit juices, but also a Belgium waffle maker, scrambled eggs, link sausage, buttermilk biscuits and sausage gravy. We were only staying one night, but it would be the perfect hotel for an extended stay without the cramped feeling you get in most small hotel rooms. We look forward to returning on our next visit.

"Nice place, great staff, good location"
twosouls1life3, 21 Janvier 2019

I stay at Best Westerns on a regular basis. This was a very nice property and the staff was great. My wife and I were going on a cruise and the location of this property was only about 15 minutes from the cruise terminal. It's also in a location with lots of great restaurants and convenient gas, and on and off the highway. We would definitely stay there again.

"Christmas Trip"
OutInNature, 17 Janvier 2019

Best Western at Patriots Point is a clean and comfortable hotel with friendly service. It's close to dining and historic sites. There are plenty of brochures available, a nice sized dining area and a beautiful fish aqaurium in the lobby.

"Overnight stay"
mlester73, 17 Janvier 2019

The Hotel was nice, the staff was friendly. At the time we stayed they were doing some refreshing which the building was in need of. The rooms were spacious but much like other parts of the building could use some refreshing as well. All in all we had a good stay and would choose the Best Western Patriots Point again.

"Average hotel"
debfullmoon, 17 Janvier 2019

the property looked newly renovated except our king bed was the worst. Mattress crunched on the edge, uncomfortable. Needs replacement. Child's P.J.'s left in the dresser from previous occupant. Breakfast room large, attendant was very good at keeping everything clean and filled with food. Service desk personal very helpful.

"Okay stay"
LuckyDude10, 17 Janvier 2019

Friendly staff and a solid breakfast but the room left a lot to be desired. Issues: 1) Squeaky and lumpy mattress. Horrible nights sleep! 2) Room did not smell fresh or clean. 3) We stayed for 4 nights and for 2 of those nights our linens were taken out of our room and we never received fresh linens. We were told they were out. 3) Maintenance walked-in our room without announcing himself. 4) The smoke detector was missing from our room the first night of our stay (just wires hanging from the ceiling). 5) Only has one, very slow elevator. We made do and had a great trip to Charleston but next time we will stay in a different hotel!!!

"Great staff"
marcoT2699XA, 07 Janvier 2019

Was met by Brenda a check in, very polite, informative, professional, with a great personality. I asked where we should go to dinner, her suggestion was spot on. The exterior of the hotel look good, clean. Lobby was on the small Side, but the staff made up for it.

"Nice place on the river"
Coastal59916245418, 06 Janvier 2019

Nice place in a somewhat weird location, but it's on the river and very nice. The location is sort of out of the way, but it did have an unusual bonus. Just down the river was leftovers from the set of the movie "THE FUGITIVE" with Harrison Ford. The train / bus crash scene was filmed there and some of the equipment is still there.

"Clean and Modern"
MELINDA W, 06 Janvier 2019

This hotel is in a decent and safe location, easy to get around the area if you have a car or using Uber. The staff are friendly and professional. The free breakfast offers a good variety of hot dishes (eggs, biscuits, gravy, and sausage), yogurts, boiled eggs, oatmeal, cereal, etc with plenty of room in the breakfast room. The rooms are clean and modern with two televisions, one in front of bed and another in front of sofa. My only complaint is the old knotty sheets feel like sand paper and the mattress was the absolute worst I have slept on. Never accept a room by the elevator, my fault, SO loud both day and night. Overall it is a very decent hotel and price is reasonable.

"Clean and Close to Everything"
parsch2016, 10 Décembre 2018

Arrived at 3:00 PM and checked in. Room was clean and found nothing that was in need of repair or replacing. Person at desk was very helpful with directions to excellent restaurant. Quiet night. Gave directions to VA Hospital in Charleston, SC. Upon arriving back at hotel gave more directions on place to dine for evening meal. Left the next morning for home. All in all, this was a excellent place to stay. We'll be back!

"A typical BW"
rokkap, 20 Novembre 2018

This BW offered an attractive deal in Charleston. Downtown is well accessible from the hotel, and the USS Yorktown is near. Breakfast was appropriate, although not particularly memorable. Sleep was good.

"Mount Pleasant, sc"
GoPlaces11191, 15 Novembre 2018

Our stay here is always great. Looking forward to going back. This is the only place we stay. We have to go to MUSC and it a short drive from here. Everyone here makes you you feel like family. Every thing is always clean. Breakfast is always good and hot.

"Highlight is the awesome breakfast lady"
year30, 14 Novembre 2018

Cons: The first room they gave us smelled and was dirty. Took the staff almost an hour to put us in another room. Better, but still shabby. No exercise room and only a seasonal pool. Pros: Convenient to Ft. Sumter & USS Yorktown tours, Charleston, beach. Sufficient parking. Super Pro: The lady who tends the breakfast on weekends is absolutely wonderful. She truly cares for the needs of those who eat there and makes sure customers have what they want and need. But if you don't like being hugged, you'll have to tell her so because that's her specialty. She loves helping people and it shows.

"Comfortable inexpensive stay"
BF61, 10 Novembre 2018

I have stayed here several times before during and now after their renovation. My visit this particular time had awesome people at the front desk, so cheerful, so helpful and they truly made me feel welcome. The outside and the lobby were very well maintained. It was easy to get to my room, very quick check in. My room was quite comfortable and the building inside and out were very quiet. I went to the breakfast area and I have never seen such fresh fruit at a hotel breakfast. I am sure I will stay here again when I visit my friends. This location is close to everything and is very easy to get to when you visit the city.

"Great staff and breakfast"
thumperslady, 10 Novembre 2018

We arrived for 2 nights before our cruise. Great front desk staff, courteous and helpful. Berissi and Jarred were the ones who helped us the most. The housekeeping supervisor helped me get our luggage into our room; her name is Myra, as I was struggling to get 2 large pieces of luggage across the carpets. My husband uses a scooter and couldn't help. Franny in the breakfast room is a person who is attentive to your needs and has welcomi g cherry comments to start your day. Outstanding breakfast of any motel we have stayed in. Cookies in the afternoon were awesome with a nice variety. Beverages available 24 hours a Day is better than most hotels that only offer water. The only negative is the carpets in room, hallways and waiting area need a good steam cleaning so that is why I gave 4 stars

"" Well kept property""
dnh2014, 02 Novembre 2018

Stayed 2 nights when visiting Charleston area. Nice Hotel with well kept surrounds and there seems to be some pride from all concerned . Very friendly helpful staff with nothing too much trouble. Breakfast is very good and the lady in charge is a hoot....she sure seems to like her job and is a credit to the Hotel . Very clean rooms even though some of the rooms need a little updating it seems to be a job in progress. Would stay again if in the area.

"Friendly staff"
stephencE7344BH, 01 Novembre 2018

The staff were extremely friendly and accommodating. The hotel is old and badly in need of updating . Some rooms are very old smelling and the heating systems are badly in need of changing . The were felty .

"A bookworms dream spot!"
suebpositive, 22 Octobre 2018

Great Location, Friendly Staff. Carpeting in guest room looked like it needed a good shampooing or replacement. Mattresses were okay, but not as comfortable as other Best Western hotels we've stayed in.LOVED the window seat in room, perfect for reading a good book and extremely cushy. Also LOVED the charming murals at the elevator doors! Friendly caring staff, the breakfast server was AMAZING!

"Good place to stay."
320rebeccaj, 20 Octobre 2018

We stayed here while visiting the Charleston area. Good beds, rooms looked clean. Breakfast good. Every morning we had : scrambled eggs, sausage, biscuits, gravy, cold or hot cereal, yogurt and toppings, pastries, and make your own waffles. Good coffee. Every employee that we spoke to was very friendly and helpful. Didn't go out to the pool. The hall carpet needs a good cleaning. Over all, good place to stay.

"Good Value, Older hotel"
poodlema07, 20 Octobre 2018

Good hotel, nice breakfast area and many items to choose from. Could use updating and renovation although there seems to be some painting and changes being made.Good location to Charleston just over the bridge-easy access.

"(((Bedbugs)))"
Katrina C, 14 Octobre 2018

I stayed in room #223 on October 11, 2018 ...and I woke up in the middle of the night with 8 to 10 bedbug bites. When I hopped out of the bed in shock, I saw a bedbug running to the head of the bed and I started taking pictures. The hotel gave me a full refund, but I'm emotionally scared from the incident and I already suffer from anxiety.

"Decent Hotel for the price and location"
thayth1, 02 Octobre 2018

My husband and I stayed here for 1 night due to a cruise leaving out the next day. The location of this hotel is very nice, as it is just across the bridge from the port. The staff was very nice, even the breakfast lady that I have heard so much about...she was amazing! Spoke to everybody, even though some snotty folks did not even speak back....she still spoke and asked if anybody needed anything. The breakfast spread was very nice...biscuits and gravy was good. The only thing I did not like was the room. It was VERY musty and humid...they even had a little dehumidifier in the room that we had to keep dumping water out of all day and night...yet the room was still very humid and musty....so other than that...room was ok for the night.

"Very Nice"
Marjorie J, 28 Septembre 2018

Staff was very friendly. The woman that worked in the breakfast area was so overly helpful and was always asking are you ok do you need anything. The bed was very comfortable. The tv was ok. The breakfast was amazing.

"Good location"
tricker6, 25 Septembre 2018

Easy access to downtown Charleston (although a shuttle service would be a nice feature!), friendly staff (especially at breakfast!), quiet rooms (even next to elevator!). Trouble using tv remote & finding channel guide hidden in room.

"Convienant location with a nice pool"
TnBB, 05 Septembre 2018

Stayed here for 2 nights while visiting Charleston and surrounding area. Bed was comfortable, room fairly clean but rug didn't look like it had been vacuumed. The shower had issues but staff was quick to remedy. Breakfast was pretty good, same offerings as all other BW's, there was a woman who worked the dining area one of the mornings we had breakfast who was over the top, she was trying to be friendly and hospitable but as crowded as the room was and how loud and overbearing as she was it was too much. I get the whole southern charm and hospitality but I don't need you to fix my breakfast or put your arm around me, no offense but learn some personal space rules.

"End of Summer Trip"
nic0le1377, 05 Septembre 2018

Amazing experience and fantastic customer service! Couldn't have asked for more friendly people & easily accessible hotel. Room size was exactly as described. Definitely will be staying at thia location again! ????????

"I would definitely stay again"
Kate B, 04 Septembre 2018

We are Lowcountry locals, but when some friends came to Charleston for a visit we stayed a night in order to spend more time with them. Downtown Charleston hotels are stupid expensive (double what we paid in NYC a few weeks ago!), so knowing that Mt P is so close we suggested it. My husband, who has a talent for finding good hotels, chose this one. It was a good choice. The property has been recently updated. Everything was in good condition. All of the staff were incredible, especially Grannie at breakfast. She insisted on hugging everyone that came in, even me though I had just been for a run and was less than presentable :) The breakfast is good, but the area is small; if you show up at a peak time it is more hassle to try to get some of the hot food than it is worth. Keep the timing in mind for breakfast. The room itself was comfortable. It was well-appointed, the a/c worked well, and the room had been updated as had the rest of the hotel. The cleanliness was passable. My comment on this is that there was a healthy bit of dust on top of the tile base at the bathroom floor, on the hair dryer holder, and the corners. This to me means they do a good job cleaning, but don't go that extra step. In time these areas will build up and make the room look dingy. Also, the lotion bottle provided was empty, which also shows a lack of attention to detail when servicing the room. That said, I'd rather the bathroom fixtures be clean knowing that these fine ladies and gentlemen have only so much time to turn an entire hotel of rooms around each day. If I ever had a need to stay in the Charleston area again, I wouldn't hesitate to stay here.

"True Southern Hospitality"
Jennifer M, 03 Septembre 2018

From the time we walked in the door everything was great! Bereese was so engaging and sweet even at 1am! We wanted to stay an extra night and she remembered! Someone cancelled and she was able to book us an extra night. Warm cookies in the evening were a nice touch! Miss Frannie in the breakfast area was the absolute sweetest! Check out was super easy. I won't hesitate to return here or to recommend this location to friends and family!

"Great stay"
Jacob I, 01 Septembre 2018

Great visit from start to finish, Check in was friendly and quick. Parking was free which is always a plus. Rooms where a good size clean and had everything you would need except no fridge. Breakfast was good but I don't remember her name but the lady who was in charge of the room was amazing friendly and willing to help. Location was a very short drive to Charleston as well as beach.

"Great stay in S C at Best Western Patriots Point mount pleasant s c !!"
neneah98, 30 Août 2018

Our visit to South Carolina was very enjoyable ! We stayed at Patriots Point Mount Pleasant South Carolina Best Western ! The room was large with plenty of room for our family and it was clean!! We will return to this Best Western!!

"Need better cleaning staff"
kennyg6612018, 28 Août 2018

Room was comfortable, however when I moved chairs found allot of dirt and food droppings on floor. Cleaning staff is not thorough. Breakfast was the standard Best Western, which is OK. Check In/Out was fast. Not much more I can say

"Nice Hotel Tucked Away off Highway"
borntotravel863, 28 Août 2018

I really enjoyed this small hotel and the service from the staff. Using point accumulated from a free night help tremendously. The breakfast had plenty of options to choose from. Check-in and check-out was seamless. I didn't have time to use the internet or the pool. I'd recommend this hotel to family and friends.

"Bday trip to Charlestone"
Aimee C, 28 Août 2018

Very close to the brige that takes you downtown. Room was clean a little smell of mold but not sure what it was. The guys that check us in in the pm, were very friendly and helpfull, gave us a bunch of dining recomendations and a map that helped me out in what we wanted to see.

"Anniversary"
DLRay75, 27 Août 2018

The hotel was nice, but the rooms were a little tight. Would stay again though and staff was very friendly and helpful. We came down for our anniversary because we love Charleston and all it's history.

"Mr"
Donnie G, 23 Août 2018

Staying with Best Western Patriots Point is always a pleasure! I am on the road approximately 340 days a year and BWMP always makes me feel like it is my home away from home. From the front desk staff, housekeeping and hospitality, I am treated like family.

""Great place to stay""
James T, 20 Août 2018

Room was nice very clean and had a great amount of space for me and my hole family. We had two Queen beds and a full size couch bed. Our children really enjoyed the pool. Very easy to find. I recommend this place to everyone. The breakfast lady was THE BEST lady we have ever met and most kind hearted person ever. She had to give hello and goodbye hugs to everyone in the room. She was a wonderful person to meet as you start out your day. Taylor Family

"Another great visit!"
CRYS2480, 20 Août 2018

Our stay was great and we really appreciated the hospitality of the entire staff at this location!! The culture of friendliness and hospitality was evident in all of the staff! This was a second visit for us and even better than our first stay a few years ago. We will be back!

"Quick Visit to Charleston and Mount Pleasant"
162arts, 20 Août 2018

This Best Western in Mount Pleasant offered a comfortable stay with a cheerful staff (especially Franny in the morning in the Breakfast Room) and an excellent location for trips into Charleston (via Uber!). The only negative is that the Breakfast Room is a bit small and somewhat tight for moving about.

"Comfortable place to stay"
Raa47, 20 Août 2018

I mostly I would like to say that the wonderful lady in the breakfast room was THE BEST we have ever encountered. She was totally involved with refilling food choices as necessary. She gave hello and goodbye hugs. A beautiful person!

"Best experience ever"
Evruiz, 11 Août 2018

A wonderful and nice experience. It is wonderful to go to a place that provides all that you need at the comfort of your stay. Our family had an emergency and Best Westwrn made our stay at this location and throughout the country a time a time of tranquility and mindfulness. Only thinking that we felt well rested and refreshed and ready to share with the family after a full hot breakfast. Thank you for all you attention and thoughtfulness. We will all always remember our best experience our Best western experience. Thank you, The Ruiz family Elsie and Mina

"Quick trip"
Christopher F, 09 Août 2018

It was a nice stay. the people are super nice and friendly' I will be back in the future. The hotel is a bit old other than that everything was good. Could be a little bit cleaner. Bring you flip flops to wear in the room.

"Good Value"
dpgFlorida, 07 Août 2018

My room had one of the dirtiest carpets I have ever seen, but everything else was fine. The breakfast was varied and copious; I particularly appreciated the fresh pears. Tea and cookies in the lobby were also nice. All the staff were extremely pleasant. The location is pretty good for this expensive city, especially on a Sunday, when you can drive in and park for free in a matter of minutes.

"Great place to stay at Mount Pleasant"
Joe Z, 06 Août 2018

We have stayed here 4 times in the last couple of summers. Always very clean, front desk super friendly. Room always very clean and fresh. Free breakfast is always up to par. Don't deal with the gig prices and traffic in Charleston, stay across the river and Uber to Charleston and relax.

"charleston S.c"
User, 31 Juillet 2018

Everyone was friendly. every thing was clean. Could not ask for better place to stay. Breakfast was better than we thought it would be. miss Franny was a joy to meet. She always had a smile and a hug for you.

"Good for the price"
User, 31 Juillet 2018

We found a great deal for this hotel on a booking website. The reviews were confusing but this hotel is what we were looking for! A good deal! It is not “over-the-top” fancy, an AMAZING location, and friendly staff. The room was ready early for us and they made sure we always had what we needed. The breakfast staff member is sweet. You can tell she is working hard to help everyone enjoy starting the day with a good meal.

"Long weekend"
Markfnc, 30 Juillet 2018

Stayed here 4 nights. Its clean, beds are good. Staff was nice. The lady in the breakfast room was the best ever. Always asking what you need. Saying God Bless you , the best. Food was good, chouce of waffle or wake mix in pancake shape. If you need anything like extra towels etc. They were good. Room halls could use upgrade, but still ok.

"A hidden gem"
Vasiliki20182018, 30 Juillet 2018

We stayed at Best Western Patriots Point for 6 days and we loved it. It is located very close to Charleston downtown and to Shem Creek (an area that is worth to pay a visit both for the views and activities but also for the restaurants). The hotel staff were amazing, very friendly and accommodating. High five to the lady in the breakfast area, she made us feel at home. We were pleasantly surprised with the facilities and the maintenance, would definitely stay there again.

"Better then Expectation"
Edward R, 27 Juillet 2018

It has a extremely convent location between Patriots Point and Charleston to allow quick access to both locations within minutes. Its breakfast is extraordinary tasting better then any hotel food that I have ever had and the staff were beyond kind and helpful. And while the staff were adequate and quick in their cleaning of the rooms, it was obvious the staff did not have experience in cleaning the pull out couch bed's sheets that were used by our third guest as they ignored it the entire time during our trip. The showers seem to be quick in losing hot water and there are small upgrading needed here and there, but over all, a highly recommended hotel.

"Pretty good place"
Ashley C, 22 Juillet 2018

This was a pretty good place to stay. The staff were very friendly and made sure to speak to you when they saw you. The rooms, lobby, hallways, and dining area were clean and well kept up. Breakfast was the normal for most hotels with the twist of a lovely lady who takes care of you like family. She always had a smile and hug and would go out of her way to speak to you. We would definitely go back.

"Quiet location"
User, 21 Juillet 2018

Beds were very uncomfortable, there were spring beds and creaked every time i sat down. I didn't sleep well and kept waking up with back pain. The hotel was clean and staff was nice but when you don't get that much needed rest on a good bed everything else counts for very little.

"Pleasant Surprise "
Amy F, 19 Juillet 2018

This hotel was conveniently located near Charleston and reasonably priced. The room was adequate for the 2 of us and was very clean and quiet. However, we had 2 TV's (apparently the room was a suite, but it was just 1 room with a bed and a sofa) and the TV in front of the bed did not work. Breakfast included waffles, biscuits and gravy, sausage, fruit, pastries, cereal, juices, and coffee. The breakfast lady provided top notch service with the ultimate southern charm. We would definitely stay here again if we were in there area!

"Great Stop Over"
dont2018, 15 Juillet 2018

Great place to stay and tour the city from , the staff were amazing and although the hotel is a little older it was very comfortable and clean . Breakfast included was a bonus and the pleasant woman working the breakfast room was delightful and brought my coffee to my table .

"Give the breakfast attendant a raise!"
SherFran91, 06 Juillet 2018

Ms Fanny made everyone's morning! She was an absolute pleasure and needs a tip jar AND A RAISE! The hotel was nice and clean like you expect from Best Western but shes the reason I'm taking the time to write this review.

"Great stay for the money"
herschelsusan, 28 Juin 2018

This hotel is a conveniently located to the main road so it is minutes to some great restaurants,the beach, shopping, the battleship, and the historic district. The room was comfortable and clean. The employees were friendly and knowledgeable (especially about the restaurants). Miss Frannie, the breakfast lady, is friendly, helpful, and caring. Eating breakfast with her is like being a grandma's house. She is a doll! We would definitely stay there again.

"NOT GOOD! :("
duskis, 27 Juin 2018

The housekeeping was TERRIBLE. During our 3 day stay we had to ask shampoo/soap, towels and CLEAN glasses. It was the worst experience EVER staying at BW. Being a Platinum BW member, I and my wifer were so surprised and DISSAPOINTED! Dirty and stained sheets and pillow cases? Truly UNBELIEVABLE!! The only bright spot was with Fran, the breakfast lady who was so caring and cheerful, that we kind of missed that kind of attitude in the other BWs we have stayed at. She deserves a raise or at the very least some kind of special recognition. SHE IS THE BEST! :)

"Damp & dirty"
josie311, 21 Juin 2018

The room smelled like mildew. It was so wet and humid in the room the entire stay. I noticed the dehumidifier that was in the room so this must be a common complaint but it did not help at all. I felt constantly sticky while in the room and all of the linens and stuff in my suitcase felt damp. Also, upon check-in I had to clean the bathroom with the Lysol wipes that I had packed because there were hairs all over the bathroom and urine splatters on the toilet! I also picked up about 3 dead bugs on the carpet. Carpet looked like it hadn't been vacuumed in a while and it was filthy. My son wore his clean white socks in the room one morning and the bottom of them were dirty from the carpet. The front desk staff and the breakfast were nice but the humidity and dirtiness of the room would keep me from ever staying here again or recommending this hotel to anyone.

"Great front desk staff"
Lori c, 21 Juin 2018

Janessa and Janesca were so helpful. They suggested a restaurant for us to get takeout from and “saved dinner” (according to my 9 year old) by finding us some ketchup packets. The hotel is clean and safe and very close to Sullivan Island.

"Nice surprise"
Tobie M, 18 Juin 2018

Room was clean and the beds were super comfy. Service was good. Nice hot breakfast each morning. The only downside was the small dining area. We did not check out the pool. Conveniently located to Isle of Palms, My Pleasant, Shem Creek and Charleston.

"Older hotel with some issues, good breakfast."
cindylb2018, 18 Juin 2018

We couldn't get more than barely lukewarm water from the shower the first day, even with it turned completely to the high setting. The hairdryer didn't work, and we had to wait for a repair on the morning we were leaving. The door to the room had a crack on the side as well as the bottom, so the usual trick of putting a towel at the bottom of the door didn't help keep noise out. The king-sized bed was very comfortable and the free breakfast was complete and tasty. We expected better service for $159 a night. Most of the staff was professional and friendly, but it's the exceptions that make or break a stay. We won't be back.

"AWESOME BREAKFAST AND THE LADY THAT SERVES IT RULES!!"
utvols12342000, 13 Juin 2018

the place is mediocre, nice but nothing special. small pool but private kinda. hotel is in a very good location if you want the cruise or stay close in. but the lady that does breakfast and their breakfast was phenomenal.

"Great Stay Wonderful Staff"
LisaKS9863, 12 Juin 2018

Absolutely wonderful staff. Extremely helpful and friendly. Very impressed. Breakfast was delicious and the staff went above and beyond all expectations. I just can't say enough about the staff. Beautiful puffer fish in lobby!

"Okay"
Kirk O, 10 Juin 2018

I appreciated the location in Mount Pleasant. The staff was okay. They didnt acknowledge you unless you approached them. We had one request and they were prompt. The morning kitchen lady was our personal favorite. She was lovely and helpful. Our room was okay. It was clear the staff overlooked some things. They had just painted our door and left the tape on it. Since the doors were just painted they all stuck shut in the humidity. There is a small light near the bathroom that lit up the entire room makimg it difficult to sleep. I had to put my shirt over the light both nights so we could sleep. The room was not as clean feeling as i had hoped. There were crumbs in the corners and dirty sheets on the pull out couch. Overall the hotel was dated, the kitchen area busy and small and staff was okay. I really appreciated the location but next time I will look around.

"Okay Rooms But Great Staff"
rellis, 05 Juin 2018

The rooms at the BW Patriots Point were small, crowded (two queen beds) and the A/C didn't work very well but the staff at the hotel made up for the inconvenience. If only the hotel owners had the same attitude as the staff. Everyone from the front desk to the breakfast staff did a wonderful job. Great people, mediocre hotel.

"Nice Place to Stay"
michaelcD4904TS, 01 Juin 2018

We chose this hotel because of it's location to the sights that we wanted to visit. We are glad that we did because it was very clean and all of the employees were friendly and helpful. Whenever we visited the dining area Franny was there to greet us with offers to get us anything that we might need telling us not to get out our seats that she would get it for us. Front Desk employees were helpful in suggesting places to eat as well. We would definitely stay here again.

"my home in Patriots Point"
Reynaldo F, 31 Mai 2018

For visiting Charleston is just a bridge over. Close to the shopping area, for the the famous retail stores and close to all known restaurants. And not far the the ferry to Fort Sumter. Also very close to the National Park.

"Mostly Good"
Philip K, 30 Mai 2018

Location was convenient and exterior appearance was fine. Bathroom was not as clean as expected (hair in tub / shower enclosure - wall and base). Breakfast was sub-par. Beds were comfortable. Elevator was hot and slow, but worked. Lobby and parking were adequate. Staff was knowledgeable and helpful.

"Relief!!"
awilson524, 30 Mai 2018

We had booked at the hotel next to BW for a three day stay. We were afraid to walk out the door at the other hotel! I started looking for somewhere else to stay and found this BW. I immediately booked a room for the next two nights and cancelled my existing reservation. It was slightly more expensive but well worth it! The check-in staff (Michele in particular) went out of their way to help with anything we needed. The breakfast was fantastic - Franny was great keeping things stocked - and they had a good variety of food. The pool was nice, especially after a hot day of sightseeing. The room was a good size and very comfortable. I would not hesitate to stay here again

"Great customer service"
b0weryd, 29 Mai 2018

The Hotel employees were extremely helpful and showed genuine attention to my needs and requests. They were a friendly group of employees. I was only there for one night, but they made my stay a great experience.

"Good location"
clshowalter, 24 Mai 2018

Its far enough away from the high dollar hotel range but close enough for a quick drive across the bridge or a cheap uber into the area. Also, near good shopping and restaurants just outside of Charleston... Prime location for the lowest price and best quality

"wonderful location"
lori s, 20 Mai 2018

loved the fact that it was out of the city. Our room was nice but small. The pool was very nice and there are many place to go and enjoy a meal out or shop nearby. Breakfast was an added bonus. You are going to pay plenty in Charleston so this is out of town a bit but safe.

"Mediocre"
Virginia B B, 13 Mai 2018

Great reception from two friendly and helpful front desk attendants. First room assigned was on the first floor and dark, damp, aged and smelled. We asked for a room change, and they immediately accommodated request. Overall hotel is okay, its looks very new on the outside but very aged inside the rooms. It met the need for a one night stay , but I will not choose BW again price was high for what we got. Will go somewhere more consistent.

"Not up to Best Western Standards"
743phils, 11 Mai 2018

The hotel needs some interior TLC. The guest room had a strong mildew'y odor to it. A party the night before seemed to have gone unnoticed as drink glasses were left abandoned in the hallway for a good part of the morning. I will not be returning. We relocated for our second night to Springhill suites next store. A little more expensive but a real pleasure to stay at.

"Love Frannie!"
Joe M, 01 Mai 2018

We enjoyed our stay here. The staff were ever so helpful. At breakfast Frannie made sure everyone had everything they wanted and said God bless you. My three sons loved her and got hugs from her! We just had to get a picture with her before we left. The beds could be more comfortable and the shower was a little small.

"Charleston vacation"
Linda K, 01 Mai 2018

Hotel was clean, staff was friendly, breakfast was good. Location is great, easy access to Charleston and a lot of good restaurants nearby. Only complaint was our room keys did not work for the entire stay.

"Pleasant and helpful staff."
vicki466, 29 Avril 2018

Nice breakfast - eggs, potatoes, bacon or sausage, breads, small danish and muffins, waffles, cereal, coffee juice. But the best part was Franny - true southern gem (she helped with breakfast.) All staff extremely pleasant and helpful. Average hotel room - ours did have a musty smell. The reason for the 3 stars was the room smell.

"Horrible experience"
Kay S, 26 Avril 2018

We had an extremely bad experience at this hotel. Room smelled extremely musty and curtains on the window were extremely sheer and see through. There was a parking lot outside our window with a huge street light that streamed into our room all night since we had no way to block it. Between the smell and no sleep due to the light in the room we couldn't wait to check out. Breakfast was a one positive note. Also the afternoon/evening desk staff was very friendly but when we checked out in the morning we were barely greeted and she didn't bother to ask how our stay was.

"Most pleasant breakfast experience ever!"
kkelhan01, 25 Avril 2018

We were very happy with everything at this hotel but you are blessed with a gem like Franny orchestrating the most wonderful breakfast buffet. Her cheerful gregarious welcome started everyone's day off right, with a smile and an appreciation for all that she was offering us. Her cheerfulness was contagious. Looking forward to the next time.

"Great location"
penelope_pit_stop123, 24 Avril 2018

We stayed 3 nights and really liked our stay here. Our room was clean and spacious. Bed was very comfy with nice soft pillows. Shower was hot and powerful. We had no problems at all with WiFi or TV. The staff were all very helpful and friendly. The only reason I'm not giving 5/5 is the breakfast. The room is far too small for a hotel of this size. Some mornings all the tables were taken and there just wasn't the room to get your food. I'd like to make a mention to the lady who was running the breakfast room over the weekend. She was brilliant, always kept coming in asking if everyone was OK and if we needed anything. This is a nice hotel in a good location which I would recommend.

"Not fancy but clean and nicely located"
Meterman1966, 23 Avril 2018

We selected BW because we wanted to go to Ft Sumter. The hotel is practically in walking distance to Patriots Point - but we drove. Lots of places to eat in the area. It's also a short ride from Charleston. So if you'd rather not stay in Charleston and aren't looking for a fancy place, this is fine. The free breakfast is good and the staff is very helpful.

"NICE AND CLEAN!!!!!"
KCC05, 21 Avril 2018

I'm so happy I chose this hotel for my cruise stay. I had a really bad experience at another hotel in North Charleston a couple of years ago so I was really skeptical about this hotel. But I'm beyond pleased and happy that I stayed here before my cruise. The shuttle service to the port was very easy but coming back was a little difficult because the shuttle that dropped us off wasn't there when we got off the ship. So after contacting the bus driver he sent us a taxi which was actually cheaper then the shuttle bus. The hotel was very nice and clean. I really like the area and I felt like my car would be fine parked there for the week. The employees were extremely friendly and the morning breakfast was delicious. This will be the only hotel I will stay at for now own before my cruise.

"One night stop on a longer trip"
charlescM4907NY, 19 Avril 2018

Hotel is conveniently located to all there is to do in Charleston. Room was clean and beds comfortable. The ongoing rehab put us off a bit so my rating is a bit low. We would stay here again because of the location.

"Basic comfort and good location"
Buthraupis, 18 Avril 2018

I spent one night here after arriving from Boston. The hotel is in busy Mt. Pleasant but on a side street which is fairly quiet. (It was bad luck that there was construction going on at a nearby property.) The room was small but comfortable and had all the amenities I needed, I chose this hotel partly for the hot breakfast, which was average. The breakfast layout was better organized than in most motels. The one negative I have is that, when I checked in, the desk clerk was having a private conversation with her partner behind the desk (security man, I believe), and this continued while she was working with me. I consider that unprofessional, and for a hotel as nice as this, I think the management should discourage personal repartee between employees while they are dealing with customers.

"Nice hotel, good location"
Yury B, 16 Avril 2018

Can't say anything really negative about this hotel. Location is very convenient for exploring the Charleston, good parking, clean rooms with good beds, satisfactory breakfast, polite staff.. Just a couple of minor minuses: no shelves in bathrums and relatively poor soundproofing of our room - I had to run AC in fan regime for white noise. Overall - good value for money.

"Visiting a college student"
mojito615, 15 Avril 2018

Upon arrival at Patriots Point, we were told pool would be closed. We specifically booked this hotel due to the pool. We wanted to swim. I was at the desk asking about the pool hours and the clerk didn't respond, however a passing employee just blurted out that it's closed for 4 days. Next on the 2nd day, we realized that our door did not close all the way as we left. This meant that anyone can just push the door and walk in. We reported to the desk, and told we didn't want to leave the room until the door was fixed. Waited an hour and no one came. At that point we asked again only to be met with annoyance from desk clerk. We decided to put the DO NOT DISTURB sign on the door and take all valuables with us. This hour wait caused us to be late for our tour, and there were no more tours for the day available. We were also very un easy leaving our room un locked, but we didn't have a long stay so we needed to meet our college students and get on with our trip. By putting the do no disturb on, we obviously were not provided clean towels, soap etc. Other notes to mention; we did not feel comfortable walking on the carpet barefoot. It was gross and sticky, plus the bathroom sink did not drain properly. the only positive I have to note is that the lady providing the breakfast was SO nice. Every morning, she greeted everyone so very pleasantly!!

"Affordable vacation"
Susan12006, 15 Avril 2018

You get much more for much less money than staying in downtown Charleston. Breakfast daily, coffee, tea, water always available. Nice outdoor pool. No fee to park at hotel. Short drive or Uber ($16) into Charleston. 1.2 mile walk (25 min) to Patriot's Point. Employees at the hotel were pleasant and helpful, and Franny, the warm and welcoming breakfast attendant, was a pleasure to see each morning. She was attentive to every family's needs, and made each person feel special.

"Clean and convenient"
SlyFlyMom, 11 Avril 2018

We wanted to see the USS Yorktowne, USS Laffey and USS Clagmore at Patriots Park. The park is literally within walking distance of the hotel. The front desk staff was very friendly and helpful. Coffee is available 24 hours -- greatly appreciated.

"Friendly staff and clean!"
Katrina2180, 11 Avril 2018

The Staff was friendly and very helpful! They even delivered a few forgotten toiletries within a few minutes right to the room! The room was clean and just perfect for a weekend to visit the USS Yorktown. Perfect location to it.

"short trip to Charlston"
liliya912, 10 Avril 2018

Clean room and very hospitable staff. Nice welcoming front desk, fresh and southern breakfast. I stayed in the room with two queen beds. It was clean and comfortable with all little things that I need for my short trip to Charleston. The restroom was clean and upgraded. It seems that the hotel is done a lot to renovate and still in process to update some details for guests, as elevator and carpet. I enjoyed.

"Pleasant stay"
Peter E, 03 Avril 2018

Staff were friendly and helpful. Checkin was done in seconds, the room was spacecious and clean. Standard breakfast was available. The Hotel is close to a number of Restaurants but we were facing some difficulties to find one which served a good meal in a quiet atmosphere.

"Never again"
lovelivelaugh716, 02 Avril 2018

Not accommodating at all. We came in for my sisters wedding. They wouldn't even put us next to each other after asking 2x before arrival and them telling us okay. Instead put us in adjoining room with strangers and they complained at midnight that we were talking and our TV was on. Our toilet kept breaking and spraying out from the tank.. some water line. The bed sheets didn't fit. They wouldn't even zipper on. We woke up on a dirty stained mattress.

"Over might"
User, 01 Avril 2018

First off! Shame on management that only “one” person available for check in. 98% had reservations Took 2 hours in line to get a room key. The clerk at the front desk did a great job. Not his fault no other staff on duty. Mgmt might think to cross train others on duty when a crowd arrives. No restaurant - coming soon. Bar open til midnight - room was very clean - pool water. Cold heater broken -safe hotel

"convenient, clean and a good stay"
acorns29, 30 Mars 2018

We stayed here for one night on our visit to Charleston. The hotel is minutes from the impressive bridge which joins Mount Pleasant to Charleston. It was a left turn right after the bridge on the mount Pleasant side.We arrived late afternoon, checked in to our comfortable room. Great beds and pillows. Breakfast was self service and adequate. What I liked about this hotel was that, although it was not in the centre of Charlestown, it was relatively easy to get in to the centre as Bay Street (which leads down to the historic centre) is just off the bridge into the city - 10 minutes drive. The other bonus was that the helpful staff of the hotel recommended that we ate dinner at one of the many restaurants down on Shem Creek. This was a 5 minute drive away (on the Mount Pleasant side of the bridge).We enjoyed dinner at a waterfront restaurant then took a quick drive around all the beautiful streets looking at the houses near the waterfront. I would definitely recommend this hotel - good position, clean, comfortable, quiet and cheaper than the hotels in the downtown.

"Updated on the outside but not on the inside"
Janet C, 26 Mars 2018

Luckily I paid for this room with my points. If I had to pay $138 for one night I wouldn't have been very happy. The carpets were dirty and weinkled and the bathroom counter barely held a toothbrush it was so small. The breakfast was good. The staff was good. I wanted to stay there for the proximity to Fort Sumter

"great"
charaiken, 26 Mars 2018

We have stayed here before never disappoints. Excellent staff, great breakfast. Location is fantastic easy to get on bridge to Charleston. Lady helping with breakfast was so cheery and helpful it was a pleasant change.

"Good location"
zhillsmom, 24 Mars 2018

Booked this hotel after reading reviews on trip advisor. The location was perfect, considering it is very close to many of the sites we wanted to see. Extremely close to Patriots Point and only a quick 10 minute ride into historic Charleston. Spent a few days at this hotel. We were given a room on the first floor. They are doing some renovations on the other floors, but we never heard any construction nor did we hear any of our neighbors. We had a double queen room. Rooms were small, but if you aren't spending a lot of time in them, they were more than adequate. There were 2 of us, but if you have more in your group, it could get crowded. Rooms came with a mini fridge, microwave, ironing board, hairdryer. Shampoo products were Pantene. The bathroom had a tub/shower and vanity was inside the bathroom. Water pressure was excellent and water could get extremely hot if you weren't careful (but we never ran out of hot water). Beds were firm and comfortable. Towels were a bit rough, but did the job! Breakfast in the a.m was more than enough and always stocked. You could make your own pancakes or waffles. They also had eggs, breakfast meats and sausage gravy. A nice plus was the yogurt station with lots of toppings to choose from. Always felt safe, as rooms are inside of building. Adequate parking. Took an Uber from the hotel to the City Market and it was about $10 one way. Beats fighting the traffic and dealing with parking. Rooms were clean. They missed cleaning our room on the first morning - - they managed to take our dirty towels, but did not replace them nor did they make the beds or emptied the trash. This was brought to the attention of the front desk & we ran into no other issues. Staff were helpful. Not overly jovial, but we're able to assist when assistance was needed. Overall, I would stay here again and recommend this hotel.

"Amazing staff and location"
mrrria, 22 Mars 2018

The staff really made our trip. This is a great location to explore Charleston and the historical tours around Mt Pleasant. Highly recommend. Breakfast was tasty and there was always cookies and coffee available.

"Location fabulous. watch out for hot water"
laffininbl, 22 Mars 2018

Location: GREAT, across from entrance to Patriots Point, down the street to lots of fun, great restaurants by Shem Creek. When we checked in, reception person lackadaisical, almost rude, just didn't seem to want to be there (maybe supposed to go off her shift any moment?). Reception area kinda strange. Supposed to be working on looks of elevator...Room itself was a 3 to 3 1/2, bed very comfortable. Small tub. WATCH OUT FOR EXTREMELY HOT WATER!! Breakfast room and breakfast lady = FAB. Checkout was great. Construction nearby.

"Very nice easy access to Chearston"
stevene254, 21 Mars 2018

Being at Patriots Point made all of the attractions in the Charleston area easy to get to. We used this trip as our annual anniversary trip. We have been to Patriots Point before and new the area was right across the bay from Charleston. We arrived in time to visit the battery and walk around for a little while. When we arrived, the check in was easy. Our room was comfortable and roomy. Could have used some additional seating. There was additional information about the area in the lobby and we were able to plan our day in the city from our room that night. The bed was comfortable and appeared new. Really good pillows. Overall stay was excellent. Good value. Breakfast was standard fare with waffles and in this case a pancake maker. Eggs and sausage and biscuits and gravy. Ali was good. Also had cereal bagels and muffins. I prefer the cooked items. Very satisfying.

"The place to stay in Charleston"
sherrillw43, 20 Mars 2018

You will enjoy everything about BW. Value, service, location, rooms, beds, good shower ,helpful informative staff, breakfast ,clean, computer available, refrigerator, microwave, in room coffee, swimming pool and room amenities.

"2 night stay"
michaelloye, 19 Mars 2018

Low price was reflected in service and hotel smelled like it was just fumigated. Check in was slow and when coffee machine in room malfunctioned I was met with less than friendly service at the front desk

"Great place to stay!"
WendyJR11, 13 Mars 2018

This is a great hotel with reasonable rates and a short drive to downtown Charleston. The staff is friendly and the breakfast is wonderful! The lady in charge of breakfast kept everything stocked and greeted people, offering to get them coffee or juice.

"Best Western Patriots Point"
Linda K, 10 Mars 2018

Minthia, the lady who checked us in was a gem. Tammy, the front desk lady the next morning was rude and snobby. Our keys did not work and she argued with us about keeping them close to our phones which we did not do. Franny the breakfast lady was great. Even with the problems, we would recommend this hotel.

"Aors"
stevenaN2944UM, 08 Mars 2018

Wonderful staff. Both check in breakfast and checkout. Rooms a little small but comfy beds and clean. Breakfast was available for a good amount if time. Up until 10 am which is nice so you don't feel you have motivate early.

"Great employees!"
dottienicole, 28 Février 2018

I really enjoyed my stay with my boyfriend! It was so nice and everyone was so welcoming! Will stay again! It was our first time as a couple to go out of town so we decided mount Pleasant and I loved how everything was so close to us!

"Charleston visit"
Elfiper, 28 Février 2018

Very good locations and services. Clean and with a modern look at the entrance. excellent breakfast.Only issue, the room was too humid despite air conditioning on. The small dehumidifier in the room was not enough. Fair room rate of $102 x night including all taxes and fees, stayed 3 nights.

"Great Experience!"
dennischilders1974, 27 Février 2018

excellent customer service , clean rooms, great location at a cant beat price . the area around the hotel was safe and there were several eating establishments and grocery stores within walking distance !

"Not what it used to be"
luvtheshore2017, 27 Février 2018

We stayed here a couple of years ago, but unfortunately this BW hasn't maintained. We requested a handicap room and were informed it was on the 3rd floor BUT the elevator wasn't working so we would have to use the stairs....that doesn't even make sense. We then requested a regular room on the 1st floor, and to their credit, one was available...it came with someone else's underwear on the floor next to one of the double beds. YUCK. Wasn't too confident about the cleanliness of the room/bathroom overall. Will not stay here again. On the plus side, location is good and the breakfast was good.

"Great stay"
terrys905, 22 Février 2018

One night stay. Hotel staff were awesome. I called since website showed fully booked. Asked them to call if they had a cancellation, they did. Really, really appreciate their help. Definitely will stay here anytime we come back. The lady serving breakfast was great, constantly asking if we were ok and if we needed anything. Again, I can not thank the desk staff for being so helpful!!!

"Great for Cruisers"
Alicia P, 16 Février 2018

Stayed here the night before a cruise and we left our car for the duration of the cruise. Excellent location, clean and friendly staff! You can take their shuttle that was $10pp each way or taxi/uber/lyft to the port and be there within 10 minutes. We'll be back!

"Good Morning! Good Morning! Good Morning!"
Charles H, 24 Janvier 2018

Everyone was very friendly and helpful but Ms. Franny's morning greeting would cheer even a grumpy person. She went out of her way to greet you, serve you and encourage you. She made the stay very enjoyable. I looked forward to her "good morning!" each time I went to breakfast.

"Good Location, Great Price, Wonderful Staff"
carlarob08, 23 Janvier 2018

My husband and I took a brief, “mini honeymoon” to Charleston, and we chose to go with a less expensive hotel so we could stay longer and enjoy the city. This Best Western was absolutely perfect, and I will definitely be booking here again in the future. The rooms and lobby were very clean, the staff was kind, funny, respectful, and attentive. We have no complaints, whatsoever.

"Excellent Customer Service"
jackiegodlock, 13 Janvier 2018

From the time we entered the hotel we were greeted with exceptional customer service. Tasha at the front desk was kind and very accommodating. She was attentive to us and gave us needed information about the property and surrounding area. The hotel both looked and smelled clean.

"Another Great Best Western"
S9278GDbonniem, 11 Janvier 2018

Hotel was great, food service superb for what you expect with the free continental breakfast. Beds were a little stiff for our preference, but everything else was superb.Great location, staff gave great recommendations on dining and things to do.

"Out of downtown but a lovely hotel"
DreamCatchingNomad, 10 Janvier 2018

This hotel was nice and clean. The room I had was a great size with a great size bathroom. No complaints at all about the room or the hotel. The free breakfast was fantastic - cereals, scrambled eggs, sausages, potatoes, breads, bagels, pastries, and even different flavored creamers for your coffee.

"Snow Bound in my home town"
Bonnie S, 08 Janvier 2018

During the Blizzard of 2018, my wife and I, were unable to safely climb 2 sets of exterior steps stayed at Best Western Patriots Point. We met Tammy the front desk manager who frequented Jersey Mikes at same time we did. Tammy was very friendly so when the need arrived we went to stay with her. Tammy was snow bound with us for 3 days and along with Henry the Maintenance man, efficiently ran the Hotel.The guests wanted for nothing and she was on top of all our needs. We also want to thank Keith who came in on the 3rd shift so Tammy could get some sleep. Tasha , and Tiffany the Gm ran the desk on the weekend. Support staff we also want to thank are the Breakfast team Donet, and Franny, Debra the Housekeeper. Later today i learned that though corporate business. Best Western Patriots Point ran so well is that Tammy, Tasha and Franny are also family. We recommend the Best Western Patriots Point its awesome staff. For a traveler it is the best place to stay, one right turn from the parking area and a left or right at the first light will easily take any tourist to Down town, The Beaches, or Shem Creek Water front dining and of course Jersey Mikes where we met Tammy whose friendly face and warm smile , made choosing Best Western Patriots point and easy choice for locals unable to climb 2 flights of exterior steps during the storm choose Patriots Point Best Western.

"Christmas in Charleston "
Mary B, 05 Janvier 2018

The three days we spent were wonderful. Staff was helpful, friendly and knowledgeable about the area. Breakfast was off the chain. Every afternoon, there's hot baked cookies. Coffee, tea, and hot chocolate all day long..

"Snow Bound at Best Western"
b0nnies30, 05 Janvier 2018

Except during a Blizzard MT Pleasant is a wonderful place is call home. Steps add to the treachery . A chance, Circle K encounter with Manager Tammy Brown led me to contact Patriots Points Best Western. Tammy Brown and Henry Heyward the maintainance man, came to work during the blizzard. For 72 Hours they took care of both guest services and including baking cookies , and houskeeping. Keith the third shift man who lived within walking distance allowed them to sleep for a few hours. We came an met Tammy at the front Desk Tuesday evening at 7 pm, with a smile, it is now Friday Tammy is still smiling , Thank you Tammy, Henry, and Keith for your hard work.

"Great location. Amazing service."
fluffingthevoid, 28 Décembre 2017

Great location. Amazing service. Breakfast was great. 10 minutes to downtown without the high price. Great location. Amazing service. Breakfast was great. 10 minutes to downtown without the high price.

"We Stayed Xmas Eve and Xmas Day"
bohpin, 28 Décembre 2017

BW Patriots Point is very convenient for getting into and out of Charleston easily and the parking is free. King bed was comfortable and the room was clean and serviceable. The breakfast had many choices but was standard fare. The people at the front desk were especially nice and helpful.

"great stay"
979debbien, 20 Décembre 2017

The hotel was very clean, they had a good breakfast, and it was very close to cruise port. The parking was ample and the service desk people were friendly. Will definitely stay there again if we are in Charleston. Thank you

"Me and Mom"
Sabrina G, 18 Décembre 2017

Our stay was very nice. Bed extremely comfortable. I had requested a ground floor room since I was traveling with my elderly mom. The room was directly across from dining room. The noise during breakfast (beginning at 6am) was terribly annoying. I now know not to stay on ground floor. :-) Otherwise, great hotel.

"Southern traveler"
Joyrydyn, 14 Décembre 2017

Happy best western customer. We have been coming to Charleston for over 40 years and since we lived close we never spent an overnighter until tues. I love Charleston and will keep coming back. This hotel was easy to get to and centrally located to where I wanted to go.

"Great location for visiting Charleston."
Denise B, 12 Décembre 2017

This is a great location for visiting Charleston. My daughter, mother and I stayed one night. Hotel is clean, very comfortable and very convenient to Charleston. Breakfast was good. Check in and check out very fast.

"nice room, price & breakfast"
susanbH4600EP, 08 Décembre 2017

Nice room, breakfast, & stay, but where is the stuff I inadvertently left there? They said they'd call me back about it, but never did. Fortunately it was only a couple nightgowns on the back of the bathroom door and not something more valuable, or I'd be really upset! We enjoyed the breakfast and the super nice lady who covered the dining area (can't remember her name), but she kept coming by every few minutes to greet her dining room guests & make sure they were happy with everything & didn't need anything else!

"Great Rates and Excellent Location"
Wyatt-Florida, 06 Décembre 2017

Although this is an older hotel, it is clean and well maintained. The staff was very accommodating and friendly. The breakfast was good, and there was plenty to go around. The location is excellent, it is near Patriot's Point and the bridge to downtown Charleston. The AAA discounted rate for a 2 queen bed room was $65.00, which is a steal for an interior corridor hotel in this area. They had an outdoor pool, but it was out of season, but it looked well cared for also.

"Wonderful employees!"
peggyj1967, 06 Décembre 2017

We travel quite often and I can honestly say that the people who work at this hotel are superb. We checked in and had trouble with a Bookings.com reservation and Danet, the lady at the front desk, couldn't have been more accommodating. She was so helpful and kind. Also, Franny, the lady who works the breakfast room, was charming and extremely helpful as well. Actually, we didn't meet any employees who weren't friendly. Best Western Patriots Point is very lucky to have such great people working for them.

"Great Value"
Sandra C, 04 Décembre 2017

My husband and I love staying at this particular Best Western. The hotel staff is very welcoming and helpful. The room was very presentable and clean. The location is prime to many of Patriot's Points tourist sites, restaurants, and shopping. We will be back.

"No Safety or Comfort"
H1279BCbryanr, 04 Décembre 2017

We pay for basically a few reasons 1) Being safe-This hotels side doors are open for anybody to walk in and rob-mug-rape or what ever crime they want. 2) Comfort.....The beds were so bad we asked to change rooms and did just that. The new room was worst than the first. The smell was unbelievably BAD. These are the basic reasons what we expect when we stay at any Hotel. Safety and Comfort you DO NOT HAVE

"A 'Good' Cup of Coffee Means A Lot"
Sergio B, 30 Novembre 2017

Having been to a dozen different hotel chains over the last decade, nothing stood out as 'memorable' than a simple 'Good' cup of coffee to start the day. To me, this showed a true interest in the client. And when I said a 'good' cup of coffee, your coffee machine makes freshly brewed 'great' coffee. I had to return for several more cups as its taste 'motivated' me to prepare for the following days' client meetings. I already started recommending this hotel to my clients, and friends.

"Met our Need perfectly"
Peach81, 25 Novembre 2017

With a military discount, very affordable. We shared two queen beds for one night with our cruising buddies. Close to Port of Charleston to embark Carnival Ecstasy as well as a lot of site seeing available in Charleston. This motel is aged but unique and well kept. The breakfast offered hot entrees as well as continental type breakfast items. Parking for cruisers is available with shuttle service for a nominal fee.

"Overpriced and Quirky"
GarryOwenBrain, 25 Novembre 2017

This is one of the least expensive hotels in the area, but at almost $170 I expect more. When we first checked in we were given a room that was an absolute disaster and had not been made up. After dragging all our luggage back downstairs we did get another room that was OK, but a bit worn and with the smell of very old smoke. On top of that, one of the beds had a cover on it that made a lot of noise whenever someone moved - a noise that made most of us cringe. The bathroom is designed very inefficiently as well, with a countertop that extends to the area above the toilet which makes it impossible for the toilet seat to stay up without holding it, and forcing you to lean forward when sitting down. We also had to stop and start the shower multiple times to get hot water. I will say the staff was friendly, but for the kind of money we had to spend, I was deeply disappointed.

"Family Trip"
juliegK9396ZQ, 25 Novembre 2017

This was our first family visit to Charleston. We came from Georgia and Pennsylvania. We loved the location of the hotel as it enabled us to drive across the bridge or use the Water Taxi. We will definitely visit again.

"Charleston trip 2017"
608delenel, 23 Novembre 2017

I very much enjoyed my stay at Best Western Patriots Point. The staff was very friendly, courteous, and helpful. The hotel location is very accessible from various highways. The breakast provided was very good.

"Highly recommend this hotel if you have a car"
Nigar M, 22 Novembre 2017

I liked the hotel. Very attentive staff, nice and clean room, and full breakfast. I generally stay in hotels like Marriott and Sheraton, and I can tell you that although this hotel may not look as glamorous, service was on par. Reception staff is very attentive and spent their time explaining me how to get to the bus station. Bus stop is about 5 min walk (I would not recommend walk late at night) and Uber is about $10. I think this is perfect for someone who has a car and have enough time to explore Charleston. If you are visiting only 2-3 days without a car, I would recommend staying closer to Charleston, since buses do not come as often. Breakfast includes eggs, waffles, muffins and fruits, and it was well prepared. Breakfast lady made sure that there is enough supply of food and would always ask if guests need anything. I think it is a very good value for the price. Very happy with the hotel.

"Not the nicest but friendly"
scbjustme, 22 Novembre 2017

The building itself seemed to need some repair and cleaning. The staff was friendly and the breakfast was really good. The lady preparing everything was so nice and nothing was ever not in stock. When arriving the lady at the front desk gave us coupons and a map of downtown Charleston and a list of eating places. Also, if you forget toothpaste, soap, etc. they have it for you at no extra charge.

"nice location"
lkutchera, 20 Novembre 2017

Clean inside and out, easy parking, good breakfast and nice rooms. Friendly staff at the desk at check in. If we are in the area again we would consider staying here again. Lived crossing the cool bridge to get there from Charleston.

"Toilet problems and Inconsiderate Staff"
Amalia R, 19 Novembre 2017

If it hadn't been for a slow toilet that eventually stopped up and when reported we were asked to come down to get the plunger ourselves, instead of sending someone to take care of it or them bringing up to plunger for us, all would have been very acceptable and we would have been pleased.

"Not a great experience"
randolphk586, 13 Novembre 2017

Cleanliness poor, maintenance poor, insufficient parking spaces, unfriendly staff . This BW desperately needs a refresh. Location of this hotel is the best feature of the facility. Staff acted very bothered when additional information was requested.

"Great Place for Charleston"
Max T, 12 Novembre 2017

Just across the Ravenel bridge is Mt Pleasant and the Patriots' Point Best Western. Clean hotel and rooms with super-friendly staff. Usual great Best Western breakfasts. Easy access to Hwy 17 for Charleston or the Boone Hall Plantation, Ft Moultrie or the Hunley.

"Good Value"
archie226, 11 Novembre 2017

Enjoyed our stay. Near Patriot Point & right over the bridge from Charleston. The staff was great and the room was clean & comfortable. Eat at Sticky Fingers-great food. Coffee 24 hours. Loved the cookies!

"Great Location"
Brandon G, 11 Novembre 2017

Location, breakfast, and room cleanliness are all a perfect 10! Be sure to set aside a full day to visit the nearby Patriot's Point park, and take the water taxi if you can fit it into your plans. It only goes between the Marina and the Marine Center stops right now due to hurricane damage and construction.

"Our stay at Best Western Patriots Point, SC"
dorcasn898, 10 Novembre 2017

The Hotel was a very clean, the staff was very friendly, and informative. The Hotel offered a shuttle to the port and offered free parking during the length of our cruise. If your looking for a place to park and not pay too much, this is the place. Would recommend to others.

"Not so good"
karoleigh, 05 Novembre 2017

We came here for a weekend getaway and to see the beautiful and quaint city of Charleston. As diamond members, we have stayed in many Best Western hotels. I usually give them 4 stars unless they are the more exceptional Best Western Premier inns. Compared to others I've stayed in, this one was very mediocre. The facility itself might look like the other regular Best Western hotels I've stayed in, but there were some problems with this inn that made me dislike it and not want to return to it. 1. When we entered the room, we were nauseated by a bad smell. It was bad enough to make me want to visit the front desk and ask for a different room. I went into another room, but it smelled bad, also, so we kept the room we had. It was a Saturday night, so they had no other rooms. You couldn't open windows, or we would have done so. We feel that if people leave bad smells behind, the housekeeping department needs to be sure that they are gone when the next guest arrives. 2. Cleanliness. The hallways and other public areas appeared to need to be vacuum cleaned. This was in the afternoon and evening. 3. The towels were very rough in texture. The management needs to consider using fabric softener or get new towels that aren't scratchy. These seemed like budget hotel towels. 4. The mattress was very squeaky. I am only 110 pounds, but when sitting or lying on it the mattress was noisy. It seemed like a cheap mattress. At $149 a night plus tax, I can definitely see myself staying elsewhere during my next weekend visit to Charleston.

"Good Location"
B5035MRroberts, 04 Novembre 2017

Came in for the weekend prior to my cruise and planned on visiting the area. This hotel location worked best as a central point and easy access. It was close to the USS Yorktown, Ft Sumter ferry, and the cruise port. Would stay here again

"Great Location, but a touch shabby"
Tetopia, 01 Novembre 2017

A great location to access downtown easily, walk the bridge and enjoy patriot's point. The staff is friendly and helpful. The carpeting needs to be replaced and the rooms are smaller. Too many cigarette smokers hovering around the doors.

"Was Average except for staff"
F6912ZKstevenh, 30 Octobre 2017

Average to below average in the room area but front desk staff was above average except the woman responsible for the breakfast area. She was above superior. She was exceptional. Give her a raise, she deserves it. She was wonderful

"stay at Best Western Patriots Point"
bevhall1016, 30 Octobre 2017

Location and breakfast were great! Office staff and breakfast lady were friendly and helpful. Lady in charge of breakfast was a hoot! Rooms were clean and fine. I can't type 80 more words--200 is ridiculous.

"Patriot's Point"
andreasM271OW, 29 Octobre 2017

Excellent. Great location close to Yorktown.Wonderful staff. Tammie is great. Everyone very helpful and friendly Great breakfast. " Manager" in dining area-excellent. Food preparation -best breakfast. Thanks

"Best Western - never again!"
Addicts, 29 Octobre 2017

This is our last morning of a two night stay here. The one star is awarded for the ladies on reception for their help on check in and directing us to a nearby eatery. Two stars have been removed for our room not being made up and a further two stars removed due to the employee responsible telling lies by saying that the "do not disturb" sign was on the outside of our door (room 228). Strangely enough, she was just finishing the room opposite ours when we left around 10.30am (complete with rucksack and handbag) in order to meet our Uber driver. We returned at 8pm to find the room untouched. When I rang reception to complain I received "I'm sorry about that - housekeeping has gone home" and "did we need any fresh towels?". This was followed by a return call about the sign being left on the outside of the door! Furious does not begin to cover this. We are at the end of a 3 week trip to the USA - the first night spent at yet another Best Western where the shuttle bus failed to collect us from a local restaurant as "we were not staying with them". Really? That's not what our bank account says! Will stick with Holiday Inn from now on. Very unhappy.

"Great Trip"
crm3212017, 25 Octobre 2017

Good clean hotel. Great rates and very convenient location. Ample parking. We didn't use the pool but it looked nice. Breakfast was good and Franny was very nice and accommodating. She deserves a special award!

"Not what we expected!"
leonardl490, 25 Octobre 2017

The outside appearance of the hotel was very appealing. I thought it was going to be a great stay. Other than the breakfast and the front desk attendants, it was a less than acceptable three day stay. House keeping missed our room two out of three days despite being out by 10:00am. The beds were very noisy. We were not use to this from Best Western.

"Price and Location Great"
Allisonspring, 22 Octobre 2017

Great Location for central access to beaches, aircraft carrier, and Charleston. Very clean rooms. They are a little older, but still clean. The staff was very helpful to help us find a restaurant for the evening and even gave us a coupon for an appetizer. Breakfast did have some good choices and the coffee was good. Recommend for location and price!

"Great Location - Quiet and Clean"
Sheila W, 22 Octobre 2017

We just returned from our stay here and we were very pleased. The staff is very friendly and welcoming, from the front desk to the housekeepers. The lady who worked the breakfast area was always available and asking if anything was needed. The property is older, but very well maintained and spotlessly clean. It's also quiet even though it's close to the main thoroughfare. We will definitely stay here again.

"Overwhelming room deodorizer"
JeffreyF682, 21 Octobre 2017

Friends staff checked us in right away but we had to get another room because the electronic key wouldn't open the door. The room had an overbearing Fabreze or whatever to cover up the mildew, bug spray, smoke - whatever. Had the air conditioner on full with the vent open to try and help neutralize the odor. After dinner when we returned to the hotel, we discovered the carpet was wet in a few areas. Wet from what? Never mind, don't want to know. Won't be staying here again.

"Convenient and Friendly Place"
dvm694, 18 Octobre 2017

Location of this property is excellent - within easy walking distance to Patriots Point and only a short water taxi ride from there to downtown Charleston. The friendly staff made it so much more enjoyable as they were willing to take the time to give us great tips and pointers to local shops and attractions. The breakfast was complete and even included an automated pancake maker which I had never seen before, and of course the staff, again, was very friendly and helpful. It is so refreshing in these times to find people who are really enjoying their work, and I truly believe that these folks do!

"Location, location... location!"
marbear0409, 17 Octobre 2017

Sayed here for three days 10/10 - 10/13. Tammy the front desk manager was very welcoming and accommodated an early check in. Room comfortable and clean. Great hot water pressure. Weather was a warm 85 degrees for October and we went to utilize the pool. Water clean however leaves were not swept away 2 of the 3 days we utilized. This made it look dirty and cluttered. Breakfast was adequate and constantly refilled. The morning ladies were always asking if we needed anything. Attitude of staff was outstanding. Great recommendations for dinner in Shems Creek area, Would definitely return due to easy access to Isle of Palm, Sullivan Island and Charleston. The Revenel Bridge is too cool.

"Will come back when I visit this area again!"
AndreaSJax, 17 Octobre 2017

Everyone was so wonderful. The women taking care of the breakfast is OUTSTANDING and exceeded my expectations!!!. Great choice of food for breakfast. Front desk was also always pleasant and saying hello and goodbye!! Check in was so Fast!. Room was clean and had all we needed for our 3 night trip. Only comment - on our 2nd day we were out of our room from 8:30 am to 1:30 PM and the rooms was not cleaned. The person asked us to please leave soon as she needed to have the room completed by 2pm On the 3rd day of our visit the room was 'started' to be cleaned---garbage cans were emptied but nothing else done. The front desk was great in responding to our comment. I am leaving it to that is was busy weekend and staff got confused.

"Very disappointed"
Cathy R, 16 Octobre 2017

Between changing rooms and mold I am sure we will be very cautious of staying at a BW again. There was a mold smell that would almost take your breath and the floor was wet in room 320. Then they moved us to 328. Room still had a mold smell just not as strong. When we were leaving we noticed blood and lots of mold on the bed skirt. It was horrible experience thinking we were sleeping in a mold infested room and could possibly be the reason my husband is sick.

"Great continental breakfast, friendly staff!"
hsc455, 14 Octobre 2017

My wife and I really enjoyed the hot breakfast and cookies in the lobby. The staff was very friendly and helpful. The staff greeted us upon entering and exiting and was great with answering questions. If cookies were not in the lobby, the staff baked some upon request. We redeemed reward points from a credit card for several of the days on our stay so we only paid for 3 or so days. This hotel was above our typical price range, but we saw the value of the amenities after being there a few days. Best Western also offers a loyalty program similar to a Kroger's card so we signed up for that. Overall, we were very happy with our stay and will likely stay at another Best Western when a deal presents itself!

"Nice property"
nelsonl007, 12 Octobre 2017

We really enjoyed the breakfast and the lady who looked after us. The rest of the staff was very friendly and helpful too. The aquarium was beautiful and Melvin the puffer fish stole the show. We will be back to see Melvin! Negatives: The AC unit was too noisy and kept us up at night and the pool needed to be cleaned.

"My Wedding Weekend"
Veronica V, 10 Octobre 2017

Overall we had a great experience at this Best Western. We stayed here for 4 nights and we got married on that Saturday. The hotel staff was very nice and inquired about our wedding and how everything went. We even brought them some food that was left over from the wedding because they made us feel at home. The only complaint is that our room had a slight odor to it and our entrance door kept getting stuck and was hard to open.

"Nice hotel close to many activities"
Susna92, 09 Octobre 2017

This was a nice hotel in a good location close to the many activities at Patriots Point. We went on a dinner cruise leaving from Patriots Point so the location was perfect. Breakfast was available in the morning, so it was a good place to stay in the area.

"Place to stay"
David H, 08 Octobre 2017

We chose the BW PP purely on price, however we were pleasantly surprised by the overall set up of the place. At the time the downtown Charleston hotels were going for $100-$150 a night more than this one. You are about a $8-$12 Uber ride from downtown but you can get a lot of travel for $100-$150 a night. The rooms were well appointed, may be a little cramped but that was ok for us as we spent most of our time out. Beds were comfortable and we slept well. Breakfast was included and was very good. The lady who looked after the breakfast bar was incredible. Nothing you could ask for was too much trouble. We really felt very well looked after. Desk staff were friendly and helpful. Should add that the TripAdvisor site suggests the have an airport shuttle - they do not.

"Cousin Bucket List"
Rebeccadevens, 07 Octobre 2017

My cousin and I stayed at Patriots Point Best Western on October 2,2017. We made reservations through the Charleston Visitor Center with a discount! After a full day of sightseeing, we checked in late. The staff was extremely pleasant and competent. We arrived in our room that was clean and comfortable. After a good nights sleep we headed down for breakfast, which was very good. I will return to this hotel again.

"Weekend at the Beach"
juliatennessee, 03 Octobre 2017

The customer service and room service was great. I've stayed at Best Western a few times on my visit to Charleston. The breakfast was great and the customer service was friendly and I didn't have to wait for anything.

"Staff is awesome"
walkovik, 02 Octobre 2017

Overall is great, breakfast is good because there are multiple choices to eat, and this girl Minthia was so friendly and helpful. Definitely, if I go to Charleston again, this hotel will be my choice.

"Charleston Vacation"
Linda P, 01 Octobre 2017

Hotel was very comfortable, having all the amenities we needed. The staff was friendly, very efficient, and helpful - often anticipating our needs. The breakfast was very good and the lady running it was a gem, very concerned everyone had what they needed. The pool and pool area were very nice and enjoyable. Hotel was very close to attractions. Would recommend it to anyone!

"A Poor Night"
johndE6736AH, 30 Septembre 2017

The first room that we were put in smelled really bad. The receptionist was very responsive and had us moved to another room. After moving we discovered that there was blood on the bathroom floor, but at that point, we just wanted to get to dinner and return for a nights sleep due to a scheduled surgery early the next morning so we ignored the blood and just covered it up. The bed was so soft that it was difficult to get a good nights sleep.

"Beds uncomfortable"
Karen W, 26 Septembre 2017

Great location. Wonderful staff that are very willing to help with any recommendations and help with the area. Hotel has a really good breakfast and internet is fast. Beds are not comfortable and need to be updated.

"PATRIOTS POINT BEST WESTERN EXPERIENCE"
623barbarai, 26 Septembre 2017

Great experience - staff very helpful, convenient to places of interest, clean room and public areas breakfast was always hot and prepared in a pleasant way will stay at this location when we visit our grandchildren again. again very helpful staff

"Beyond Expectations"
O4518RIsuzanneh, 25 Septembre 2017

The hotel was wonderful from the time we got there at the check in desk to our check out. Everyone was friendly and polite. The room was comfortable. The towels were not as soft as mine at home, but the bed was great!

"stay"
Willie M, 23 Septembre 2017

The staff went out of their way to make us comfortable. Minthia was very helpful in the afternoons. We always received a hello and good by from the front desk. They gave us good advise on where to go and where to eat

"Lukewarm Water"
Lynn W, 22 Septembre 2017

Check in and out was quick and easy. Our room, 212, had an interior entry and was spacious and clean. The window had a built in seat. The room came with a small fridge and micro. Wifi was complimentary. Even though the room faced the street, we didn't hear any noise. The bad points about the room: the toilet paper holder was at an odd angle to the toilet, so reaching it was difficult and the "hot" water was lukewarm at best. Parking is free and plentiful. We didn't eat the breakfast offered, but I'm sure it was the typical hotel fare of fake eggs, sausage or bacon and biscuits and gravy, none of which appealed to me. The hotel is easy to get to but quite a distance from the popular attractions Charleston has to offer.

"Awful"
cherylchastain, 20 Septembre 2017

We arrived after a full day of travel at midnight and the room they assigned us had unmade beds. We did get a new room but it smelled dirty and musty. The light bulb was out at the bedside table, tv remote didn't work until the battery was replaced, the bed squeaked terribly, just getting in and out of bed, staff did not replenish coffee, shampoo and note pad unless asked. We stayed 5 nights and they never changed our sheets, and the carpet was dirty and sticky. Please don't stay here, this place is awful. The pictures show how we found our bathroom after the cleaning staff had finished their work. The towels thrown on the shelf and the shampoo just tossed on the counter. This speaks volumes.

"Ok but some way out of the centre"
Andrew K, 19 Septembre 2017

Staff were reasonably helpful. Room smelled strongly of damp but a/c sorted that. Good parking and close to highway but a 15-20 minute ride from the French Quarter. Did not eat breakfast here as far better options downtown

"Comfortable accommodations"
Kerry L, 19 Septembre 2017

The hotel has comfortable beds, a mini fridge and microwave for convenience, and all the basic amenities that would be expected. The pool is a welcome addition in the hot, humid South Carolina weather. The only drawback was that while the air conditioning was sufficient to keep the room cool, it wasn't quite up to the task of keeping the humidity from making everything feel slightly damp all the time. It wasn't bad enough to be a major drawback, though. The staff was friendly and helpful.

"VERY THANKFUL"
jek12384, 14 Septembre 2017

My daughter, four year-old granddaughter and I stayed at the Best Western in Mount Pleasant, SC after evacuating Florida Saturday from Hurricane Irma. We stayed three nights and headed home Tuesday. Everyone was extremely friendly and caring. Thank you to Minthia who my granddaughter took a special liking to and even colored more pictures for her on our drive home!

"Good hotel and room for the moeny"
frostind, 09 Septembre 2017

Was clean and neat not a lot of frills but staff was helpful and courteous and room was clean and neat, breakfast was efficient and suitable. Parking was free and plentiful was a great place to lay your head and get a restful nights sleep

"Enjoyed our stay"
denisep63, 05 Septembre 2017

The hotel is clean with a friendly staff. Good breakfast with a lot of choices, good wifi. Convenient location to Charleston and the beaches. The rates were very reasonable! Our housekeeper did a great job of daily cleaning. The lady who took care of the breakfast area was very sweet and friendly! The queen size beds are more like full size, but we managed. The bathroom needed a few minor repairs, but nothing major. The only reason I didn't give 5 stars is the issues in the bathroom (toilet running constantly and taped up outlet, and the smallish beds that were a little hard). Overall though, our stay was pleasant. This is not a luxury hotel, but that's not what we were looking for, as we were only in our room to sleep! We will definitely stay again if we are in the area!

"Just ok"
DEBRA L, 04 Septembre 2017

We stayed at this hotel for several days. The room was fine, the breakfast ok. We were a bit disappointed in the front desk staff. When we first got there, we were asking for good places to go for dinner. The people at the desk both said they don't really go out to eat much, so they didn't know. We then asked about how to get the the water taxi, and they said they've never taken it - but they believe we drive down such and such road to find it. They made it clear that they go to work, and home, and don't really go anywhere else.Being in the hospitality industry, they really should know more about their area. On top of that, we often couldn't find them at all when we had a question. The desk was often unattended. We also were disappointed in housekeeping. We had run out of kleenex, and I was sick at the time. When the kleenex wasn't replaced, we left a note for the housekeepers the next day. We needed an extra towel, and kleenex, Even with the note, our kleenex was never filled.

"Best Western Overnight"
dbshort, 30 Août 2017

Our room was clean, the staff was amazing, and the breakfast was good! I was traveling with a friend and we were very pleased with the property. I would recommend it to others and most likely I will stay there again as my husband and I travel to Charleston fairly often.

"Great location, comfortable, affordable"
Michael B, 30 Août 2017

Great staff, nice rooms ,poor breakfast. Much better value than over the bridge in Charleston. Pool was small but still nice. could have used a table in the room. Would stay there again. great business and restaurants close by.

"Shocked!"
maryliesle, 26 Août 2017

Unfortunately, the only good things about our recent stay was the fish tank in the front and the sweet receptionist. The mold smell in two of the rooms they tried to put us in was so overwhelming it would have made a spore sick. By the third room, the smell was better, but we were right across from the eating space , so we endured doors slamming all night and then everyone eating breakfast in the morning. The room looked clean, but the carpet has seen better days. I was shocked and disappointed that I paid for a night here!

"Great location- great staff- nice hotel"
Kim H, 26 Août 2017

I stayed here for the solar eclipse and expected it to be crazy. Boy was I wrong. The staff was so well organized- it felt as it were any other night. They were so pleasant on arrival and did a great job of managing guests while the housekeeping staff worked as hard as they good to get rooms ready. Coffee was available and everyone was quite chatty. Once in my room, I was pleasantly surprised. In particular, I loved the window seat to look out and read. The room was very clean and the linens new. Some have complained about mustiness but I didn't get that. Perhaps I am less sensitive to it. Breakfast was very well stocked, even with the high volume of people moving through at around the same time. As for the location, it is a bit out of the way from the historic part of Charleston, but it is close to Patriot's Point and my Uber cost only $6 to get to historic Charleston. I would definitely recommend this hotel as long as you are ok taking cabs or uber to other locations (which is really true of anywhere you might stay in Charleston).

"Quiet place to stay...close to nearly everything!!!"
Gene W, 23 Août 2017

We found the first Best Western we could coming into Charleston from the Myrtle Beach area. Great place to stay. Just a bit off the main road. Quiet rooms. Friendly, helpful staff. Would stay again!!!

"Beautiful and great location"
John_Madison, 20 Août 2017

We really found this to be a great location for sightseeing. Only 4 min drive from USS Yorktown and Fort Sumpter, and 12 minute drive to the french quarter. We found our room to be very clean and modern. However, I did find the mattress to be a bit hard for my taste (but not 'board' hard). The pool is outdoors and in August the pool temp was about 90 degrees warm. The staff was very friendly and helpful. The breakfast is good with scrambled eggs sausage, briskets and gravy. Yogurt with toppings and make your own waffles that come in different shape/sizes so it does not have to be as big as your plate and many types of syrup. They even put out fresh baked cookies in the evening. If we return, this will be the first place We look at.

"Disappointing"
Henk61, 16 Août 2017

The hotel is situated rather far from Charleston. The rooms was o.k. But staff at reception was not very friendly or customer oriented. No restaurants in the neighbourhood of the hotel, you have to cross the bridge to find them. Free parking.

"Would go again and again and again!"
teresac482017, 16 Août 2017

This was an awesome hotel! it was very clean, updated, etc. The breakfast choices were great and just what we needed. This hotel was convienantly located close to Charleston and to the cruise port. We were able to leave our car parked there for 5 days at no additional charge.

"Girls' Weekend"
stephaniesT5552EK, 14 Août 2017

Great hotel, wonderful breakfast, friendly staff, awesome room! This is where I stay here every time I am in the Charleston area. I would highly recommend this hotel to anyone in the area. It's in a great location

"2nd Vacation 2017"
wmikef, 14 Août 2017

We have been staying at least 3 times a year at days inn on mount pleasant sc for about 15 years now we have decided to only stay at best western mount pleasant : ) I will request the same room number next time also : )

"Stay away! Please!"
Lindsay W, 13 Août 2017

I wouldn't even go near this place! I hate writing reviews and complaining...but I honestly don't want people to stay here. Had to give it 1 star to do the review, but it doesn't deserve 1 star. The room was disgusting. Awful smell of laqur from the doors that must have been painted recently and a musty, moldy smell. The carpet was so disgusting that we never took our socks or shoes off and changed socks once we got in bed. The vent in the bathroom was covered in dust so bad that we didn't even use it. And don't get us started on the rude staff. If this wasn't a business trip we would've canceled the room and high tailed it out of there. But there weren't any other hotels available in the area due to the summer season and it was the weekend. We even bought pillows, blankets and towels....it was that bad. Stay away!

"Satisfied Traveller"
bryan9992017, 10 Août 2017

Great hotel, wonderful breakfast, the staff was very cordial! Room was quite comfortable, very clean.Bed was very soothing and restful.Excellent location, not too noisy.Would totally recommend this hotel to both seasoned travellers or weekend visitors!

"Southern hospitality to the fullest."
Truus B, 09 Août 2017

Although the room (2 queen beds) was not as spacious as we would have wanted it to be, we have had a pleasant stay here. Lots of nice restaurants in the neighbourhood to enjoy the true southern hospitality.

"Very restful"
Deb F, 06 Août 2017

We stayed here for 2 nights in August because of its closeness to Patriot's Point. The room & beds were fine. The staff was great. The breakfast was okay. The cost was a little more than I thought was necessary, but again we stayed because of the location.

"Best WEstern Patriots Point"
richardcQ4270QR, 04 Août 2017

WE stay here often on our visits to MUSC. The rooms are always clean, the staff friendly and helpful, and the breakfast always fresh and delicious! During the past three years we have stayed at various hotels in the area and this has been by far our best value and experience .

"Great staff"
donrague, 03 Août 2017

The room was clean, beds were nice and comfortable. The staff was very friendly, especially the woman running the breakfast buffet....very polite hard working person. The pool was nice, nice setting for a great stay.

"Great location"
Woltmannfamily, 02 Août 2017

The Hotel had a great location for visiting Charelston. It was very convenient and had a few places to eat close by as well as a walgreens not to far. Franny the breakfast lady is worth the stay in itself, such a kind hearted and happy woman! They have a nice outdoor pool, it is small and they would benefit by adding a rack of towels out there and having a bathroom close by, you have to walk down a hall through the lobby to get to one. Our room was ok, clean enough, it could use a little freshening up, the pad on the window seat is in need of replacement.

"Affordable"
Denise L, 27 Juillet 2017

I stayed here with a friend the first weekend in June for a swim race at Patriot's Point. It was very convenient to Patriot's Point and well priced for the area. We were also able to Uber down town for under $10. The hotel was a bit old, but our room was clean and comfortable and the breakfast was quiet good. I would stay again.

"Trip to Charleston"
Cathy H, 26 Juillet 2017

The location was excellent for visiting Charleston. The room was nice with the exception of the dirty carpeting. Want to give a mention to the two women who were at the front desk when we checked in on Thursday afternoon. Sorry we didn't remember their names, but they were very helpful and provided some good advice for our trip into Charleston.

"Will Stay Again."
William D, 24 Juillet 2017

This was a great choice for our trip to Charleston, SC. This motel is located just right over the bridge from Charleston. Easy access in and out. The rooms were a little small but clean and nice. The free breakfast was good and the lady that made sure everything was prepared for the breakfast was as nice and efficient as they come. The pool was nice and the grounds very well kept. The price was good. No complaints about our stay at all. We will be back.

"Overpriced BW"
funinthesun4141, 24 Juillet 2017

I have stayed at several Best Westerns and this one was definitely overpriced for what you get. The room looked like they took a closet and converted it into a room it was so small the bed took up the whole room, no microwave no mini fridge there was a dirty towel hanging on the back of the door, the front desk staff and cleaning service were horrible very rude and unfriendly

"Excellent choice to stay"
jkcf44, 22 Juillet 2017

this was a nice hotel, very helpful staff. Pool was clean and practically empty on the days we used it! Breakfast was a good selection for continental breakfast, including hot waffles or pancakes, scrambled eggs, gravy, yogurt, cereal, fruit, etc.

"Pleasant stay..."
Naughty-Cougar, 20 Juillet 2017

Tactical location to visit Charleston, great location, quiet area. Rooms clean and with all the necessary comforts. Friendly and helpful staff. Breakfast proposal is poor. It is worth staying at. Quality - price more than honest.

"Great experience!"
Stephen H, 18 Juillet 2017

Wanted to give the staff at Mount Pleasant three cheers for a wonderful stay. Tammy,Michelle,Natasha,GeGe,Tasha,and Keith went out of their way to make our trip great. They always had good ideas on places to eat and see. A welcome smile and hello made our days bright. Like having a extended family in South Carolina. Our mornings started off with a warm welcome from Miss Franny. Always a good morning and anything you need ill get it for you attitude. The managers and staff did a great job and would love to visit again soon

"My Hotel Stay"
827coreyb, 17 Juillet 2017

My room had an old smell but Natasha at the front desk made sure we were taken care of to make our stay as comfortable as possible. If i had to stay in that area again, Best Western would be the place.

"Family trip"
shannonpL8539MV, 17 Juillet 2017

Very friendly staff ....clean rooms. Franny was super sweet and very attentive. We were offered express check out which was awesome and made it much easier since We had small children. We were close to every thing.

"Great Location and CLEAN"
travelsome2017, 15 Juillet 2017

The welcome in the lobby was very nice! The front desk staff was super friendly. The "new" feel was so appreciated with the decor being so nicely done! The room was very clean and the detail of specialty folded towels made it feel like a luxury place! The morning "real" breakfast was great - no grab and go menu here! The lady who was the "cook" was very attentive and to have a hot breakfast of eggs, meat, and potatoes such an upgrade! There was very much something for everyone and she genuinely cared about serving the guests! Highly recommend this as a place to stay!!!

"Great location & Comfortable"
kamahina9, 13 Juillet 2017

We stayed for 3 nights at Best Western Patriot Point. It was a very convenient place for us to stay to go into Charleston everyday. The room had a really comfortable bed and the AC worked great. We would go back again if we revisit the area.

"Best staff ever!!"
carolinagrl719, 11 Juillet 2017

This is by far the best staff I have ever encountered in a hotel! They were absolutely wonderful during a very urgent situation on the morning of 7/6. I am extremely blessed and so very thankful for the 3 ladies that went above & beyond in the situation! Because of this, they will definitely be receiving all of our future business!!

"Getaway"
barb2470, 11 Juillet 2017

A nice stay for a 9 year old, her grandma and great grandma. We had hoped to see the fireworks from Hotel ,but were too tired by then anyway. There were some nice surprises though, like on the 3rd of July, when someone came to the pool area and said...ice cream in the lobby .

"Two Day Trip"
jchut2017, 10 Juillet 2017

Nice clean location. How ever a lot of little things need to be repaired; ie, strap on inside of refrigerator. A/C was undersized for the room. However, the lady who served the food was very kind and made sure guest needs were met

"Great Little Home Away from Home!"
MarkH201730175, 10 Juillet 2017

We thoroughly enjoyed our stay at BW Patriots Point. Cross the bridge from Charleston and we were there and near all the attractions we wanted to see such as the Yorktown, Sullivan's Island, and just a short little drive back to downtown and the pier. The room was nice and clean and the breakfast was very good. I have to really compliment the lady (can't remember her name) who took such good care of us at breakfast making sure we had everything we needed. Great job to all!!

"Affordable, clean, good location, good breakfast, poor housekeeping crew"
Lance B, 05 Juillet 2017

Stayed four nights with my family leading up to the 4th. What you would expect for a Best Western. Clean, affordable, great location, good breakfast, decent swimming pool. On the negative side: terrible housekeeping service and slow Wi-Fi. Our room wasn't made up, trash cans emptied, towels replenished on two days until nearly 5pm and that wasn't until I went to the desk and notified staff. This hotel has a lot of potential with the right management but current staff is holding it back.

"Personal Observations"
samuela56, 27 Juin 2017

Great staff, cheerful, courteous, helpful, good location with easy access to Charleston. Cleanliness was the only negative during this particular stay. Rooms/hallways could have been vacuumed better. Bathrooms could have been cleaner.

"Best to check in at night and leave at night."
Tracy C, 26 Juin 2017

What a location this property is located at. Too bad it needs to advance itself to keep up with the beautiful city in which it lies within. The inability to escape the smell of mold in the room was unbearable at times. The staff's brass attitude when receiving a request for clean towels is one aspect that this loyal Best Western consumer will not overlook.

"Smelly Rooms"
786adrienneb, 26 Juin 2017

The staff at this hotel are amazing! They were kind and helpful. They are truly the bright spot! However, the rooms are humid and musty. We had to switch rooms three times until we found one that didn't smell bad. However, once the air conditioning got going the smell came back in our room. They had dehumidifiers in each room, but they were small and couldn't keep up. We thought about switching hotels mid-stay but everything was booked. Choose a different hotel.

"GREAT STAY"
373georgias, 26 Juin 2017

Outside/Inside of hotel very clean. Newly furbished rooms, Very comfortable stay, (a little small but nice) Internet, Continental Breakfast, more ammendities available, that we did not use. Overall customer service better than the 5 star hotel we stayed at. Convenient access to many Charleston attractions. Would recommend RB's and Rivers Edge restaurants at Shem Creek.

"Depressing"
GloriaCroake, 22 Juin 2017

Stayed May 29th and May 30th, 2017. Front desk clerk was extremely rude when we arrived. Room was very small, dark, and depressing (almost like a closet). Did not meet Best Western standards. Would NOT recommend this hotel.

"Best price and great service"
Erin C, 21 Juin 2017

This hotel was the best priced in the area and walking distance from Patriots Point Naval Museum. It has a beautiful lobby, comfortable beds and a full breakfast. We really enjoyed our stay and the staff was outstanding.

"Unattractive rooms..poor beds and bedding..depressing"
lengolden, 19 Juin 2017

Not a good representation of usual Best Western quality Room depressing and unusually small Even tv unusually small..poor sound quality Not sufficient trash cans at breakfast.. Towel quality poor Lobby..awful

"Clean, safe, and staff was so friendly."
sherry r, 15 Juin 2017

I was blown away when I got to the hotel. We have stayed in 4 star hotels before so I thought this hotel may not be as clean or in a safe area. I was wrong....clean, friendly and affordable. American Operated apparently. I will use this hotel again when we return to Mt. Pleasant. The hotel was so convenient to the Isle of Palms, Charleston and of course Patriots Point.

"Family trip"
patseyb2017, 15 Juin 2017

Excellent stay , Rooms clean and well kept.Easy access to local venues.Staff very friendly they suggested places and events locally to visit and explore ,we will be staying there on our return route back to Florida

"Dirty"
95Eliz, 12 Juin 2017

Dirty rooms that smelled bad. Gross food. Dirty beds and extremely over priced for what you have to deal with by sleeping there. I would never recommend this hotel to anyone if you would like a nice place to stay

"Weekend in Mt. Pleasant"
Kerrie H, 12 Juin 2017

We come to Mt. Pleasant often and I am still trying to adjust to the constant increase in hotel pricing so we often shop for best price and have stayed at multiple hotels in the area. This weekend we booked the Best Western again after 4 years. I rarely complain about hotels and feel that you generally "get what you pay for" but with the price of hotels here you would think there would be a "step up" in the accommodations. I had forgotten how small the rooms were. We had an ongoing issue with the shower handle not working. After the second attempt at a repair it worked "okay" . I don't know why the shower curtains do not fit so the floor was soaked. We could never figure out how to avoid that- which meant wet floor and towels. The pool is small and the breakfast area can feel "crowded". I hate writing a negative review but again, because of weekend pricing, these are things that should be considered with the options in the area. On the plus side the rooms were clean, the beds were comfortable, the hotel is quiet and the location IS great.

"Harley Riders Beware"
Susan S, 11 Juin 2017

This is actually a beautiful property, looks almost brand new, and has some lovely murals painted inside by all the elevators. The location is very convenient to lots of dining and attractions. Our problem with the property was the staff. We ride bikes, and always stay at Best Westerns when we travel as they have a great loyalty program for Harley members. We've traveled from coast to coast with groups ranging from 4-16 riders, and never had any issues until we tried to check into this hotel. Our group of 6 - 3 couples - arrived to check in, only to be told that there was only 1 reservation, and not 3. We tried to explain that one member of the group had made the reservation for 3 rooms, but each couple would be paying individually. The clerk at the desk, Linda (not sure if that is her real name), vigorously argued with us that it was not possible for one person to reserve 3 rooms, and basically accused of all of lying about reservation! Why she continued to argue about this with us instead of just letting us know that there were plenty of rooms available and would we like to go ahead and check in, i have no idea. And after all of the back and forth, "Linda" would not honor the Harley discount rate, and advised us that we needed to call the loyalty program number and make a new reservation if we wanted that price! All the time telling us that she "didn't have an attitude" and that she was a "customer service manager" and knew how to deal with people. I guess she and I have a drastic difference of opinion on what customer service actually means. I had asked to speak with the manager during this exchange and was told that there was no manager on site, though there was a plaque directly behind Linda's head stating "Manager On Site xxxxxx". The following morning when i went to check out, the person we had been told was the "acting manager" happened to be working the desk. I expressed my displeasure at what Linda had told us and how we had all been treated, and at least this lady did the right thing and looked into the matter. As it turns out, it was a simple mistake, that the acting manager herself had taken the reservation and put it in for only 1 room, not 3. She immediately offered to credit all of our bills to correct for the non-Harley program rate, and apologized for the confusion. It was such an easy to fix and all that we had wanted in the first place. We weren't looking to point a finger at someone making a mistake. If Linda had simply said that she only saw the 1 reservation but they'd be happy to check us all in and at the same rate there would have been no need for a 20 minute argument at the end of a long and tiring day. Sometimes a tiny bit of customer service can go a long way. Since we did get things worked out I was hesitant to post such a low review, but the ugly attitude of Linda dropped the review of an otherwise lovely property. And I think our fellow Harley riders need to be aware that they could face a similar attitude upon check in if she's working the front desk. Next time we'll be staying somewhere else.

"Good stay"
John B, 08 Juin 2017

While visiting the Charleston area we stayed at Mt Pleasant at the Best Western. The staff was very accommodating and went out of their way to make sure we enjoyed our visit. Motel served a very good breakfast and baked cookies in the early evening for guests. ALthough it is an older motel Rooms were clean and had been renovated.

"Good Value"
H7764YDroberts, 05 Juin 2017

Very good value for the money. The staff is always friendly and helpful. All areas of the hotel are clean. It's centrally located between the beach and downtown Charleston. The parking lot is shaded, which is nice on hot days.

"Great stay & staff!"
WRenfrow, 31 Mai 2017

Really great customer svc and loved the updates and breakfast. Everyone was so nice. I left my backpack at the front desk and thankfully they kept it for me bc I didn't realize I left it there Fir a good while.

"General"
227herbertc, 26 Mai 2017

We have stayed in many Best Western 's on this 2 week trip all of the time this year. The front desk staff is more than cordial and helpful at all times. The room was mold ridden and uncomfortable. The location is great. local site seeing very accessible. The breakfast buffet was generally good. I cannot say anything good about this place and will NOT return!

"Below expectations room. Great staff!"
newyearvisitor, 23 Mai 2017

This hotel is in a good location. The staff there couldn't have been nicer! They all went out of their way to assist in anyway. The room was below average. Floors were dirty and found dirty clothing behind the bathroom door. Lighting and shower not working properly.

"Check-in attendant could care less; room way too small"
A3571WOrobertm, 22 Mai 2017

All I can say is, after staying at two other Best Westerns along the way on our recent trip of the Southeast, this was by far the worst of the three. We had an extremely disappointing check-in. Our attendant had three small children in the lobby making noise and taking ALL of our attendant's attention. She mumbled everything she said, almost never looked at us in the eyes, and really seemed like she could care less about her job. I know these kinds of things are hit and miss, but we also found the room overpriced and very very small. We skipped breakfast to get on out of here. Hope you fare better.

"Feeling at home here"
millburymom, 22 Mai 2017

We booked this hotel based on great reviews, price and convenient location to Charleston just across the bridge. Our grown family of four is shared a two doubles room for two nights pre-cruise. The room is "cozy" on the small side but features a window seat giving us extra space. This hotel is very clean. The breakfast area is roomy and Franny greets everyone who enters and keeps the food well stocked. The best thing about this hotel is everyone is super friendly and genuine in seeking to make everyone's stay the best possible. The outdoor pool was small but clean and great for a cool down. There are a couple of lounge chairs and a few umbrella tables, which made for some nice relaxation after a long day of sightseeing. I would definitely stay here again!

"A nice stay"
Robert G, 17 Mai 2017

Hey, its a Best Western so you know it has to meet some standards. This property is in a good location just across the bridge from Charleston and saves a few bucks. Everything was clean, the breakfast is up to par. There are a couple of restaurants nearby. I'd stay here again and have dinner at Sticky Fingers up the street.

"Jimmy Buffett Concert Trip"
MoMon50, 13 Mai 2017

The staff was pleasant (kudos to the breakfast lady!). This was a great location for the event we attended and great rate as we were away most of the time and only needed sleep. The hotel room (2 beds) was not large but adequate: not much room to move around. The pool was nice and quiet (no main road noise). The hotel was clean and safe.

"Best location for Charleston and Patriots Point"
johnrN3026VV, 13 Mai 2017

Good Food, Good Room, Good Location, Good Locale, Good Staff, Good Parking , I hate when computers tell me what to do and send me a message that I messed up when I really did it intentionally. So this is what I want to say to computers out there listening to me:

"Just over the Bridge"
Bob B, 10 Mai 2017

This is a nice area not too far from Charleston historic points. The rate ifs very reasonable and the property is as comfortable as places where we have paid twice as much. If crossing the bridge from Charleston be prepared for about the 1st left turn,

"leisure visit"
Bucky H, 07 Mai 2017

the location and the price were right. the service was very gracious. easy return to the city. breakfast was great way to start the trip home.would stay here again, they have a tie in our doctor's office works out very well

"Almost prfect"
Edwin P, 07 Mai 2017

The only downside to the visit was the spotty internet service. I was told it is being replaced and once it is, it would be a perfect place to stay. Nice room, good size. Staff very pleasant. I'd certainly stay here again.

"Lots of ++++"
brucect, 06 Mai 2017

The Patriots BW is really an excellent choice for visiting the Charleston area. Okay the place is not new and is a little dated but who stays in their room all day in Charleston? The staff is a pleasant and accommodating as you can get find. The front desk and breakfast area are staffed by super people. Here is what you need to know: 1. Location is prime- easy on and off for all directions. Ok you are not downtown but that is ten minutes away. Area has easy shopping for whatever you left behind(Whole Foods is 2 minutes away). Super access for day trips to Isles of Palms, Sullivan island or Boone Plantation. Lots of area restaurants that are very good 2. Price is right- Why pay $300 a day downtown? 3. Clean and confortable 4. Breakfast is very good. 5. Beds are comfy and rooms are quiet 6. There is a small pool but who goes there when you have a beach 20 minutes away. No problem going back or using BW agaun

"This is The hotel choice for you.. Clean and Friendly!"
Ames_Travels, 04 Mai 2017

My family decided to stay the night before our cruise. The check-in lady was so helpful and knowledgeable about the property. We were to meet my family and I was nervous they would not be able to get checked-in, if we were out to dinner. This amazing lady said, just give me their names and I will take care of them when they arrived. When we returned to the hotel after dinner, she said your family is here and all taken care of. She has no idea how much that meant to me!! Staff gets 10 STARS, right down to the breakfast lady who was so helpful. Rooms: rooms were clean and big. We had two rooms with kings beds and one with double. Breakfast: It is well kept and lots of options. The sweet breakfast lady kept asking do you need anything and restocking as the crowds kept coming in. If your cruising ask about their park and cruise package... they also partner withPeninsula transportation. This was a surprise to us and it is well worth the cost. We were able to get one cruise ship early and off early. Well worth it and the fee is like $10 a person. No lines and no waits.

"run down military style location"
davidmL4609SD, 04 Mai 2017

very hard to find in awkward location to get too. staff at desk was friendly, but would or could not answer the phone when we were struggling to locate the Hotel.. We were in a handicapped room and our bare feet were black after walking on the floor across the room.

"Good Budget Hotel With A Great Location"
Stacy R, 04 Mai 2017

I always enjoy staying at Best Western, and this visit was no exception. The hotel itself is in an excellent location, just across the Ravenal Bridge from downtown Charleston, at a fraction of the price of hotels in downtown. The front desk staff are friendly and helpful, and quickly switched our room due to an issue with the air conditioner. And the breakfast cook was always wishing everyone good morning and asking if there was anything they needed. Breakfast options include coffee, juice, fresh fruit, hot/cold cereals, pastries, eggs, meat, yogurt, hard-boiled eggs, and (of course) WAFFLES! Two waffle irons, one with a big waffle, one with four smaller waffles...perfect for sharing! And there's a little "happy station" with various syrups, nuts, raisins/craisins, chocolate chips, granola, etc. so you can "dress" your waffles any way you like. The rooms were clean and comfortable, and offered us a good night's sleep. Complimentary wi-fi was fast and had a strong signal. The elevator may be slow, but it allows you time to enjoy and appreciate the murals surrounding the elevator doors, which were lovely and a nice touch.

"Sub-Standard"
epiphone22003, 30 Avril 2017

Stayed for 1 night. Room was filthy with garbage under the bed, stained rug and cheap, inferior bedding. Shower drain was so slow that I was standing in calf-deep waste water.The breakfast quality and quantity was poor. Staff was friendly enough just not trained properly. Overall a terrible experience. I would suggest that Best Western yank the franchise on this hotel.

"Comfortable and clean"
Rhonda C, 27 Avril 2017

My friend and I had a Airbnb booked that turned out to be terrible so we cancelled and were stuck without a place to stay in Charleston. We found this place and it wasn't far from downtown. The staff was so incredibly nice and helpful..and so fun! The girl at front desk found us a room after she thought they were booked so that was great. Everyone we met who worked in this motel was absolutely adorable! Monique I think was her name at the desk, even helped us set up an Uber account and told us places to visit downtown. We were tempted to just stay in the motel and hangout with them but we were there to see Charleston so we took her advice and had an absolute best evening. The room was a perfect size and beds were extremely comfortable. The hot breakfast the next morning was great too. I loved how the lady cooking came in and shouted good morning to everyone in the room. All the amenities you could ever need, nice TV and the pool area looked great too. Definitely would stay here again if ever in the area

"It has gotten even better!"
Roxanneboscobel, 23 Avril 2017

In 2008 and 2009, my husband and I stayed at this hotel while visiting his mother at a nursing home nearby. While visiting Mount Pleasant with a friend this last weekend, I decided to stay here again since we enjoyed it before. If anything, I have to say it has gotten even better! This is a good, basic, hard-working hotel with a terrific, dedicated staff. While things could use some refreshment, it doesn't creep you out at all. In fact, you feel like you're staying in the spare room at Aunt Martha's -- you know, the aunt who just doesn't see the dirt in the back of the room any longer but is so welcoming you're always happy to stay with her. We had the room behind the elevators (which we NEVER heard) which is probably the coolest room on the floor. It is huge, with two windows and therefore two comfy window seats. The two beds are on the wall farthest from the door and there's a sleeper sofa along the wall. The TV is on the far far far side of the room which is a bit funny but we could see it fine from the bed. The bathroom is large and semi-handicapped (tub but with a sink you can roll up to and a toilet with large handrail). While the beds were very comfortable with lots of pillows, the duvet cover on one had a 5" tear and someone had a very hard time putting on the wrinkled dust ruffles so they were both very crooked. We had plenty of towels but the shower knob was difficult to use; it felt loose but once you got the hang of it, it worked okay. On each floor the wall around the elevator is painted with a mural of a Charleston attraction (like the bridge at Magnolia Plantation), very charming! And a vine and lacy thing has been painted around the windows at the ends of the halls. These are the things we enjoy about Best Westerns! The breakfast is standard fare -- scrambled eggs, biscuits, sausage gravy, sausage, bread for toast, bagels, sweet rolls, cold cereals, instant oatmeal and grits, juices, whole fruits and fruit cups, yogurt, etc., etc. All kept filled and cleaned up by the friendliest voices you will hear any morning of your life! The staff really makes this hotel. Friendly, interested, helpful, really great!

"Understaffed,poor housekeeping & management"
RicrB, 23 Avril 2017

Housekeeping was inconsistent & didn't clean room at all on one day. Staff was so short (just front Desk clerk) I had to obtain towels, bedding, shampoo, toilet paper. Manager did not communicate directly & only reimbursed 10% for one night which I have yet to see. Property felt unsafe & noisy.

"Convenient location but tired hotel"
R0chesterNY, 23 Avril 2017

This hotel is in a convenient good location. The decor and furnishings are out dated and carpeting looks dirty and needs replacing. Bedding quality needs improvement. Room with 2 queen beds was very small. Internet connection was extremely slow and kept dropping out. Liked that room window opens.

"Dirty Carpet"
V1790BSjamesm, 17 Avril 2017

We've been staying here for several years and the quality is sliding off. We checked into our first room none of the lights worked, our second room had dirty carpet, smelled like someone had been smoking in it, and the commode was running when we walked in and most times we flushed it we had to go back and jiggle the handle.

"Clean & Convenient"
lovedasunAtlanta_GA, 17 Avril 2017

I really liked staying at this hotel, it was conveniently located about 6 miles from downtown. I used Uber the whole time so the distance was of no matter. The staff were so nice and helpful. When I go back to Charleston, I will stay at this hotel.

"Close to City"
Danny P, 16 Avril 2017

A stones throw from Charleston very nice and comfortable. Short drive to shopping,dining,beach, and site seeing. Really nice location and quite. Would recommend highly if looking for a nice place to stay.

"Always Impressed"
Tara R, 16 Avril 2017

We always use this hotel when cruising from Charleston. We are able to safely leave our car for the week and the hotel helps to set up shuttle to the port 10 pp. Nice and clean and breakfast is satisfying.

"Mt.Pleasant-Patriots Point"
elizabethhO682EY, 15 Avril 2017

The hotel has had a makeover-but mostly lipstick and rouge. Plumbing issues are a problem and the thermostat is tightly regulated. Vending machines are sparse and only on 2 floors-finding bottled water is difficult. The room did have a small refrigerator. We requested adjoining rooms-and from the discussion between the front desk employees thought it was a done deal. Got to the rooms and they were across the hall from one another-evidently some confusion about adjoining and across??? Employees did not present the most professional appearance-and were not helpful when I commented on the vending machine being out of some choices. For the price the overall experience was subpar.

"GREAT WEEKEND SPOT"
zablob, 12 Avril 2017

This hotel was selected for our group while we attended the Volvo Tennis Open in nearby Daniel Island. It's conveniently located in a very beautiful part of town. The hotel is quite well maintained and the staff is extremely courteous. Get there early for the free breakfast becuase it's pretty good, but the space gets very crowded.

"Best Western Patriots Point, Mt. Pleasant, SC"
karen s, 10 Avril 2017

We have stayed here before and came back mainly because of the location. It is close to downtown Charleston. The rooms are clean and the staff is very friendly. There are several restaurants close to the hotel. Not as close, but I would like to recommend The Waters Edge Restaurant. Great shrimp and grits!

"Cooper River Bridge run"
hellery, 07 Avril 2017

The hotel was located conveniently to restaurants and bridge. Beds could of been better Very hard beds and pillows were very small. Rooms could use a bit of updating. Good hotel and location for the Money

"Great value hotel"
eleana62, 06 Avril 2017

Everything was great about this hotel,except there was no exercise room which we missed badly. The swimming pool looked very nice-although we didn't use it. It was very easy to get on the ravenal bridge into Charleston.

"Good Value and Location"
Robin F, 04 Avril 2017

We stayed there for a two nights while I was on business and the family was on Spring Break. Hotel room was clean and comfortable and staff hospitable. Breakfast was decent. It is in a good location near Patriots Point and the Ravenel Bridge. The area seemed safe too. Good value.

"Excellent Hotel"
Bella6302, 26 Novembre 2016

Great hotel for the price. The room was large and comfortable with good wifi, and tv reception. The bathroom was very large and had great hot water and water pressure. The complimentary breakfast was very nice - I though there was a good selection and there was plenty of seating the the dining area. What I really loved was the 24 hour coffee and fresh cookies. We checked in about 7pm and they'd just made a fresh batch of cookies which after a long drive was really appreciated. Overall great value.

"Bucket List Vaation"
CKelly8945, 25 Novembre 2016

We stayed at this great hotel for 4 nights while visiting Charleston - its in a great location just across the bridge. The hotel staff was amazing - so friendly! The front desk staff always gave us good tips on where to dine. The room was very clean and the morning buffet was quite good - eggs, sausage, pancakes, juice, yogurts, fresh fruit. We will definitely be returning !

"Two thumbs up!!!"
sunsetterx2, 24 Novembre 2016

Everything you could ask for in a hotel. Super clean, very friendly and helpful staff, room and bed were comfortable, quiet and peaceful, great location just a short distance from 17, easy access, very good breakfast buffet with a nice variety of hot and cold items. All at a very reasonable price. I will definitely stay there again during my next trip to Charleston.

"Thanksgiving Break"
Newberry11, 24 Novembre 2016

Very clean - relaxing - near everything including downtown Charleston. Rooms are very well taken care of. Small facility - great if you don't like large properties where you struggle with breakfast - etc.

"Location location location"
benitafree, 22 Novembre 2016

The front desk staff were wonderful. The room was very nice. The hotel is a great location across the bridge. Quiet and convenient to downtown. Breakfast was good too. Book online for a great price. We will be back.

"A very good hotel in Mount Pleasant SC"
travlinlite319, 22 Novembre 2016

We stayed here for four nights in November and were very pleased with the hotel, rooms, service, breakfast, etc. This is an older indoor corridor hotel that has been completely remodeled in a wooded setting a block off of the main highway, 17, that goes through Mount Pleasant. It is within three blocks of the main bridge linking Mount Pleasant and Charleston. The room rate was very reasonable.....less than half the of similar rooms across the bridge in the peninsula, historic, area of Charleston and only about a 10 minute drive away. We noticed that cruise travelers use the hotel and its parking options. We were very pleased that we were provided breakfast prior to the 6 a.m. opening of the breakfast room on the day of our early morning departure by air.

"Great location and wonderful staff "
tanyap924, 20 Novembre 2016

Group of 6 spending a few nights in Charleston area before we leave for a cruise. We booked 3 rooms. The location is an older hotel but it is clean and well kept. I suspect the age of the location is why it is so much cheaper than surrounding hotels. I was just looking for a place to stay that way as clean and safe. The staff here is incredible and we took advantage of the parking during our cruise. I would certainly stay here again.

"It could not have been better!"
583bridgetm, 20 Novembre 2016

My husband and I were pleasantly surprised at how nice this hotel was. It was very clean, the breakfast was great and the hotel staff was friendly and polite. Plus, the price was very reasonable. What more could we ask for?

"Great experience"
237happymama, 20 Novembre 2016

I would recommend this hotel hands down. Breakfast hostess Kenyalta is awesome. Breakfast is more than we expected. Great value. The beds are on the hard side. Rooms are clean. Hotel is centrally located

"Top marks for this BW hotel"
Steve C, 19 Novembre 2016

What a lovely place, we got a big southern welcome from day one and the smiles and help continued throughout our 3 night stay, adding to that we got upgraded for our 31st wedding anniversary which was an unexpected suprise our room was great and breakfast was nice, so we would like to thank Vanessa and the rest of the staff on the front desk for making our stay a little special.

"Great location, great service!"
Colin R, 17 Novembre 2016

A couple friends & I got 2 rooms here. We were in town for a concert in downtown Charleston. It was a very easy 6-mile drive to the Gaillard Center, and downtown hotels were much more expensive than the Best Western, so this worked out perfectly. It's also very close to Patriots Point. We went back to downtown the next day to explore the city & Fort Sumter, which you can get to from downtown or Patriots Point. This hotel was the perfect central location for whatever you want to do around this beautiful, historic city. The hotel was safe, clean, & comfortable. And they provided a good hot breakfast. Wifi wasn't very strong, but it worked. My friends stayed an extra night at the hotel, and the staff were very nice to let me hang out in their room until it was time for me to leave town.

"Trip to Charleston"
CKelly8945, 17 Novembre 2016

This was a bucket list vacation to visit Charleston and decided to stay in Mount Pleasant. Beautiful hotel - very clean - maintenance was constantly cleaning! Desk clerks were exceptionally helpful. There was work going on in the area driving piles but by the time they started we were already up & it didn't bother us at all. Breakfast was good - and the value was exceptional!

"A perfect place to stay the night before a cruise out of Port Charleston"
John H, 17 Novembre 2016

While searching for lodging the night before our voyage to Bermuda, we found Patriots Point Best Western to be the best choice. The accommodations are first class and a satisfying breakfast is available to send the cruiser well fed and strengthened to face the rigors of boarding the vessel. Not only are the staff most hospitable, but Patriots Point allows a cruiser to leave his vehicle in their parking lot free of charge for the duration of voyage.

"Very nice"
charaiken, 17 Novembre 2016

We stayed one night after a cruise. Since we got off the ship early I was going to cancel and head home but this hotel needs 24 hour notice or you pay a charge. Normally cancelling by 6 p.m. is permitted. Anyway happy we stayed here nice large room, clean. Nice breakfast selection as well. We like the area as it is much less expensive than Charleston but easy to get to.

"Horrible"
Ashley H, 11 Novembre 2016

We were on our honeymoon and we cut our honeymoon short by 2 days because of this hotel!!! 1. There was a hotel being built next door and the pile drivers shook the hotel every moring at 730..that woke is up, even though we didnt want to get up that early 2. The horrible smell in our room, they sprayed but didnt work 3. The beds were smaller then a normal bed, the worst bed i have ever slept on, I think a rock would of been better. We didn't sleep for a week and woke up every morning in pain!!! 4. The pillows?!?!?!? Where in gods name did they buy the pillows, i mean really, they were made for Santa's baby Elves. They were tiny, I mean they had to roll the extra pillow case up under the pillow it was so small. 5. The cleaning people never cleaned. They fixed the bed and that was it.. We had to go down several times and get things like, toilet paper, towels, trash bags, soap and the bags for the ice bucket. The only thing worth this hotel was the breakfast, great breakfast!!!! and the location, the hotel was about 5 mins from everything!!! We love travelling, and it was our honeymoon.....WE CUT IT SHORT TWO DAYS BECAUSE OF THIS HOTEL!!!!!

"No complaints!"
lexscmom, 09 Novembre 2016

Stayed there for one night with husband and kids. Perfect location if you are heading to Patriot's Point. For the price of the room, we had no complaints. The room had 2 queen beds. They were pretty comfortable. Lots of pillows. The A/C worked well. The hotel room had a little wear and tear but it was clean. There was sufficient hot water and the water pressure was pretty decent. Fortunately, they didn't use any of the nasty smelling room deodorizers less expensive hotels often use and the room had no odors. The continental breakfast was average but complimentary. They had eggs, sausage, yogurt, pastries, cereals, etc. They probably should replace or adjust the settings on the waffle makers. Our waffles were a little doughy likely due to the wear and tear placed on the waffle makers. The staff was friendly. Check in and check out a breeze. We will stay there again.

"Very reasonable for the price"
Toothsc, 09 Novembre 2016

I stayed here recently while attending a wedding with my wife and our 2 adult sons in their own room. My wife and I were assigned room 201 which is a handicap room at the end of the hall. No problems with the room per se but a couple of issues -- the closet is set up for someone in a wheel chair and the clothes rod is much lower than standard which presented a problem for my wife's long dress. The bath is accessed by a pocket door which was okay. Our only other issue was after hearing what sounded like bongo drums several times the room shook slightly. It brought back memories of 'magic fingers' (whole bed massagers by vibration) from the '60s. Nothing to be alarmed about but it was a noticeable vibration and visible by water in glasses also vibrating. The breakfast was a disappointment from stays at other Best Westerns or Hampton Inns. Not much variety and a smallish space. My son's room was okay but the sheets on one bed did not appear clean. The elevator was a slow so we walked up and down the stairs except when we had our luggage. The price made it all worthwhile with the AAA discount and it is conveniently located between Coleman Blvd. and Highway 17.

"Hotel"
Barbara S, 09 Novembre 2016

Good value..had planned to stay at Quality to be with my group, but it was full. They recommended the nearby Best Western. My room was 1/2 the cost of the Quality..so turned out very good for me. Glad I waited to get a reservation!

"Great location"
shum2012, 06 Novembre 2016

Very friendly staff.Very clean rooms. The free breakfast was great. The hotel was close to patriots point . So it wasnt far to get to boat to tour Patriots point and Fort Summter.Also the desk clerk gave us directions to a wonderful place to eat in Shems Creek

"Convenient location"
CampingFan2014, 05 Novembre 2016

We looked for a hotel that offered parking/transport for our cruise. The Best Western location fit the bill! It was easy to find. We were pleased with the hotel, transport and price. The driver was timely taking us to the port and notifying us when and where to pick up. We were back at the hotel by 8:10 A.M.! Pleased with this hotel and will stay there again!

"Great Before a Cruise"
Eileen M, 05 Novembre 2016

We stayed here the night before our cruise. Staff was very friendly, and the like cation was great - just 10 minutes from the port. Be warned if you use TomTom to find it - when you come across the Arthur Ravenal Bridge from Charleston, TomTom said to turn left at McGrath Darby Blvd. DON'T - turn RIGHT instead - the Best Western is right next to the Days Inn. Parking was easy, and the breakfast is free. We met our son there, so we had 2 cars. We were able to leave one there for free for the duration of our cruise. We drove ourselves to the pier but a cruise shuttle is available. I believe there is a charge for this, but we didn't ask since it didn't apply to us. The room and beds were comfortable, and we checked out at 11am and drove straight to the port. If we cruise again from Charleston, or even if we just go to visit the city, we will stay here again.

"Patriots Point"
Debra W, 05 Novembre 2016

The hotel was in an excellent location. We were just minutes from Patriots Point and downtown Charleston. It was clean and the breakfast was good.The check-in was easy, attendants were very cordial and helpful. They had luggage carts which made bringing the bags up to the room easier.

"Great location with friendly staff"
Brian M, 04 Novembre 2016

Hotel is conveniently located to Charleston and Shems Creek in Mt. Pleasant. Rooms are clean, A/C unit was very loud though. The staff was very friendly and helpful. A pleasant stay. It is a quick drive to Charleston over the bridge and there is a water taxi from Patriots point as well

"It was your average hotel stay with a fantastic breakfast"
David B, 03 Novembre 2016

The hotel was your average Best Western Hotel. It had a clean room that met our expectation. The room was actually very large because of the design and being next to the elevator. It had a bid of a musty smell but once the a/c had run a while it was better but not gone. They get a star removed for that and the "closet" is a flimsy set of doors that resemble an ikea style wardrobe. We felt safe leaving our cars and walking the area. There is a great little Turkish place next door we walked to without hesitation. The hotel is very convenient to Patriot's Point (3 minutes) and to get to downtown Charleston by Uber ($8) it take 9 minutes. Great location for our needs. The breakfast was awesome. I like a big breakfast to start my day and they have EVERYTHING you could want. The eggs, ham, coffee, and biscuits were hot while they have cold milk, orange juice, and yogurt. I especially liked the waffle iron which was a nice touch. The staff is friendly and they were helping everyone in the computer area and calling for rides as requested. They greeted us everytime we walked in and bid us goodbye on the way out. They were some of the most hospitable staff I've seen in a while.

"Untrained/unknowledgeable staff, lack luster breakfast"
Ginar911, 03 Novembre 2016

I had paid for the room via Hotels.com so upon checkin I was asked for a credit card for incidentals. Gave the guy my card, and he charges us for the room, that I HAD ALREADY PAID FOR. He assured me it was a hold and it would disappear in 24 hours, feeling unsure about his response I asked again when the next clerk came on duty, so she checked and yes he charged my card wrong, I heard her tell him he put it under the room folder instead of incidentals. (At least she came in and I don't have to spend countless time on the phone with my bank straightening this out). He said there was only ice on the 2nd floor, there's ice on the 3rd floor. He said there was bacon at breakfast, there was none. He said there was biscuits and gravy and breakfast, there was none. All and all I would not stay here again, my dad stayed at a best western on the south side of town Called the Charleston Inn recently and he raved about how much better the breakfast was and more knowledgeable the staff was.

"Great location!"
SkipinPS, 02 Novembre 2016

I have stayed at this Best Western many times. The location is great. You can drive to downtown Charleston in 10 minutes or less. The airport is an easy drive, too. Mt. Pleasant has plenty of good restaurants and shopping areas. The hotel is in a quiet and safe area.

"Nice, clean and convenient"
Jean2012Pembroke, 02 Novembre 2016

The hotel is conveniently located just across the bridge from the historic district of Charleston. It is clean, the rooms are nice and the breakfast is good. The pool was cold when we were there, but we didn't have time to swim anyway.

"Nice place that could be much better!"
IamInDeep, 27 Octobre 2016

Rooms are fine, bed comfortable, and the location is wonderful. However, for the price there are hotels within 2 blocks that exceed this by a mile. Desk clerks are not interested in being helpful in anyway. My husband called 3 times (from another country) and left messages for me and not once did my message light blink or was I left a note at the desk. If you dont have a choice then stay here because the rooms are clean... but if you have a choice go across the street and stay at Sleep Inn.

"Nice Upgrades!"
Darkenedaurora, 26 Octobre 2016

I've stayed at this hotel twice now... once 10/19/16 and once around my birthday in February 2016. In between these two dates, the hotel has had some major renovations to the lobby and dining area, which were a pleasant surprise upon check last week. The rooms had already been upgraded and were in great condition, and the lobby and continental breakfast area were remodeled and more accommodating for the large number of people that crowd into the breakfast area. The outdoor pool was open this trip, but it was a tad chilly, so we only stayed in for a few minutes, but it was nice and clean. Check-in and check-out were a breeze. The rooms were clean and the bedding was all new from my previous stay. Free WiFi and hot breakfast included, and just minutes away from Patriot's Point, Downtown Charleston, and our destination - the Carnival Cruise Port! I will absolutely stay here again in the future!

"Perfect location!"
travellingsenior2016, 25 Octobre 2016

After travelling for a few days we were so happy to find this hotel - surrounded by trees, in a very quiet area but only minutes from the sea ( Shem's Creek area) and also minutes from the lovely new, soaring bridge over to Charleston. The front desk staff were extremely friendly and very helpful. The bed was very comfortable. The breakfast had a good choice and was nice. My only complaint was the musty smell in the room but after smelling the same thing in the Boone Hall Plantation house I realized it may be inevitable in that area. We will happily stay there again.

"Close to all major attractions"
72traveler408, 23 Octobre 2016

The hotel is situated in a safe area and very close to all major attractions Charleston has to offer. Only 10 minutes over the bridge into historic downtown, 5 minutes to Patriots Point and 20 minutes to the coast. I only gave 4 points because the rooms could have been cleaner and compared to other places we stayed on our road trip through the southeast the breakfast wasn't as good as in the other hotels.

"Good hotel in very good location,close to everythings"
Sergei N, 21 Octobre 2016

No problems.Area is safe.Price is good for location.Everything you need can be found around.Beach is not faraway also.We will stay here again.Any small problems seems to be normal,like in any hotels,but once again location is very good.

"Close hotel with basics close to Patriot Point and Charleston"
Susan W, 20 Octobre 2016

Greeted very warmly, given assistance to find things to eat locally. The room was large, bathroom larger, clean and ready. The air conditioner could be cleaned out as when it ran it smell mildew. We just opened the window and shut it off and were fine. The breakfast was great, constantly cleaned and resupplied.

"Great Staff, Great Room, Great Rate!!"
Margaret E, 20 Octobre 2016

My family stayed here for 1 night prior to our cruise. The staff was great - friendly, professional, accommodating. Our room was clean, the bathroom was large, beds were comfortable. The rate that we received was so much lower than the other hotels that we looked at, I was not expecting much. But, to my surprise, this hotel and its staff exceeded our expectations. Also, the breakfast service was terrific - not a "continental breakfast" - but a mini-buffet with a "make-your-own waffle" setup. My family was delighted. Will definitely stay here prior to our next cruise!

"Good value"
Jay L, 04 Octobre 2016

Very good value and location. Easily access both Mt. Pleasant and Charleston,. Very close proximity to Patriot's Point . Rate was very good considering the other options during our visit. Many restaurants, fast food, grocery stores and other shops adjacent to the area. I would not hesitate staying at the hotel again.

"Great place to stay for the price"
Rick M, 03 Octobre 2016

Great place for the price and was very easy to get to all points of interest and restaurants. Nice room and it was very comfortable and would stay here again if back in this neck of the woods again. It was in a pretty quite location which made for a peaceful nights rest.

"The best in Charleston"
Jerry M, 01 Octobre 2016

Very clean. I loved this hotel. It has been recently remodeled. It's a wonderful place to stay. It is convenient to the beach and to downtown Charleston. You won't find a nicer hotel in the area. Parking is free and not crowded.

"Rude housekeeper "
dolphin_watcher19, 28 Septembre 2016

We stayed here one night for a day in Charleston. Check in was fine. Lobby is ok. Room was not so good. Shampoo and lotion were used glad I always bring my own. The toilet was loose and wobbled. The carpet needed cleaning my socks weren't white or near it when I walked on it. They looked like I had walked on a sidewalk with them and shook them off a bit just nasty . The bed was very comfortable. Great location, great neighborhood. It was peaceful and quiet so got a good night sleep. The next morning housekeeping knocked on the door and says it's almost check out time and proceeds to walk in. She looks in the bathroom and walks out. Mind you check out is 11 this was between 8am and 9am. Won't go back

"Great stay at a super convenient location!"
Joe And Marcia R, 15 Septembre 2016

Fine hotel located just minutes from Patriots Park. Easy drive to Point for day at the Naval ship Yorktown or to ride to Charleston on the water taxi. Restaurants within a mile or two that are sure to satisfy. (Shem Creek area) Room was clean, although carpet might have been cleaner. Quiet location, comfortable bed. B[fast typical hotel b'fast - eggs, ham, toast, waffles, various bagels/muffins, cereal. Overall, good place to stay while visiting Charleston. Would definitely book again!

"Best in Mt. Pleasant, SC"
twomedlins, 15 Septembre 2016

Great place to stay, always clean. Staff is so friendly, esp. Ms. Beresse, she makes you feel at home and so funny. She will start your day out right. Breakfast is good, rooms are very comfortable and you are close to everything.

"Excellent Location"
Ellen F, 13 Septembre 2016

I have stayed at this location several times and have always been happy with the experience. The rooms are clean, staff is very helpful, and breakfast is great. This location is also convenient for attractions in Charleston. It is within 15 minutes of Isle of Palms, Sullivan's Island, Folly Beach, and downtown Charleston. Beautiful location just off the Ravenel Bridge

"You get what you pay for "
Carson K, 11 Septembre 2016

No hand soap or cold water for brushing my teeth. But, it's a hotel room with cable and it's just a place to sleep. Folly Beach is only 25-30 minutes away, with food and bars even closers to the hotel. There's 4-5 bars and seafood joints within a mile of the hotel. If you're going for just a place to sleep, and not for typical hotel bells and whistles, save some cash and stay here. Very friendly staff, complementary breakfast—like every hotel—and free cookies, too! Perfect for those that want to be near the beach and not pay resort prices.

"Overnight"
Pam H, 08 Septembre 2016

First time staying at this Best Western. We were very pleased.. The room was very nice , as was the bed. We were able to check in a little early so we were able to go downtown and have some fun. Very close to town and a lot of great restaurants. Not a bad price for this location. Good wifi. Again a very happy staff. Hope to stay here next trip if the price is right. Thanks again Pam & Fred

"What a dump "
User, 07 Septembre 2016

We got reservations here months ago for a trip we were taking. At check about half the time the doors would not open. It was dirty and very unkept. Went to get a bottle of water from the machine and it ripped me off. The last straw was the toilet would not flush. All of that being said the plus was that the girl at the front desk tried to help us out as much as she could. This will be our last Super 8.

"not clean at all"
Karen S, 02 Septembre 2016

Room was dirty asked the front desk to have someone clean crumbs and food up that was all over the floor. Shower was dirty hair all over it. They only came in and picked up the big piece of food that was it very gross. My door would not close unless I slammed it 5 times. The pool area smelled like something died out there. never again

"Moldy smelling rooms"
Laura C, 28 Août 2016

Affordable location close to historic Charleston. The lobby was renovated and nice. Those few positives do not overcome the huge negative of moldy smelling rooms! It was overpowering like the rooms were flooded and never cleaned. Finally was given one room on the 1st floor that did not smell but the mattress was old and lumpy. Rooms need renovation!!! Breakfast was mediocre. Went safe and only had cold cereal. Will not return.

"Not a comfortable stay"
localeatsmk, 25 Août 2016

Due to the uncaring staff, terrible internet service, dirty rooms and very noisy beds our much anticipated vacation made for an unpleasant stay in the Charleston area. The location was ok if you want a bit quieter area.

"OK Place"
Aaron H, 24 Août 2016

It was fine for my family and I. For the money relative to other places in the area, I thought it to be a fair value. I thought the staff to be pleasant and friendly. Rooms were OK. I've stayed in nicer, but I have also stayed in worse. The continental breakfast satisfied our needs. The staff routinely checked on people having breakfast to make sure everything was OK. I would have not issue staying their again. In short: If your particular of every detail of a hotel, this place may not be for you. If your willing to over look some imperfections, you might be OK.

"Great Rest"
David R, 09 Août 2016

Stopped here on a quick weekend get away. The room was clean and fresh smelling as was the hotel. Front staff was great and friendly. House keeping took care of our request for extra pillows. The property is convenient to a lot of attractions and a very short drive to downtown Charleston.

"Good location and value"
harv2u, 03 Août 2016

This facility is showing its age, but is being updated. The location is close to the Fort Sumter tour boat location and Yorktown. The bathtub non slip mat had not been removed and cleaned under. It was gross. The room did not have a clock. It was very slow to hook up to WiFi. The room had a such a musty smell, we drove to a store and bought some air freshener. On the positive side the price was very reasonable. The breakfast was the standard no problems there.

"Good value for our needs"
Cheryl T, 02 Août 2016

The overall experience was good. The room was not as clean as I would expect it to be. Our room was not cleaned during our stay. We requested adjoining rooms but unfortunately non were available. The location was great for site seeing. Free parking is a plus. The pool was warm yet refreshing.

"good value"
Sharen B, 01 Août 2016

beautiful landscaping, good location, friendly staff, very clean and comfortable rooms and bathrooms. easy checkin and out. breakfast was sufficient.. nothing elaborate (pre-formed round flat eggs for biscuits) but as I received an industry discount I was fine with it.

"Satisfactory"
tsibleygso, 28 Juillet 2016

This hotel has the potential to be fantastic but falls short. The corridors were dirty as though they had not been vacuumed in quite a while. The beds were marginal and not comfortable. The room was small with barely enough room for the chair to fit between the bed and the desk.

"Visit to Charleston"
Maureen T, 26 Juillet 2016

Very convenient hotel and close to everything. Went there with my son who is contemplating relocating there and wanted to stay somewhere that offered the best of the area. Close to the waterfront, restaurants and pubs and the city as well as the residential areas. Clean and efficient hotel with nice amenities and staff.

"Maid service questionable"
David H, 25 Juillet 2016

The hotel is great, but the beds were NEVER made up for us when we came back to the room later in the day. We stayed there four nights and the maids never made our beds...why?? We also had to beg for an additional roll of toilet paper when we were close to being out. Overall a great place to stay...except for the maids. Comfort of the beds is not too good, either.

"convenient and clean"
Cheryl R, 23 Juillet 2016

We were looking for a hotel that was close to downtown Charleston without having the pay an enormous amount of money. Best Western delivered. Although the hotel was under construction as well as the pool ( slightly disappointed by that ) the hotel was in a great location and the staff was great. We had arrived at the hotel after doing a considerable amount of driving to get to Charleston as well as doing a fair amount the site-seeing, we were exhausted and asked for directions to a restaurant that was close and had good food. They offered a few that were so close that if we were not so tired we could have walked with no problem. They also offered coupons for some restaurants etc in the area and told us about other attractions in the area. Very helpful and really nice considering they were busy and again under construction. When we left in the morning realizing that we did not have enough time to use one of our tickets for the botanical garden and we didn't want to see them wasted, so we offered them to two of the staff members in the office while checking out. Instantly one of the ladies knew exactly the person to give them to that was also staying at the hotel and she thought he would really enjoy using them. I was struck by her generosity of thinking not of herself but of someone else. It put a smile on my face and added to my memories of Charleston. Another great stay at a Best Western, comfortable bed, clean, a nice breakfast and great staff.

"Great Vacation"
Kristina T, 23 Juillet 2016

We were greeted by and cared for by all staff in a very professional manner and treated us like family. Even though the lobby and breakfast area was being remodeled we didn't feel inconvenienced at all. When we stay in any hotel we don't count problems we count solutions, and Sidney was there to take care of it right away

"2 day stay in Charleston sc"
Carl V, 19 Juillet 2016

The room we had was very clean and comfortable. The staff was pleasant and very helpful with any questions we had about the area. The only drawback was the main lobby was under construction which forced you to use a side door of the hotel. It was nice enough that I will probably stay at this hotel again.

"Family reunion "
Nathalie L, 15 Juillet 2016

Great rooms, comfortable beds, clean. Renovations paid off.. pool area clean.. great selection for breakfast.. friendly and helpful staff.. great location.. would use again definitely.. awesome window bench for reading, relaxing

"Beautiful experience!"
barb e, 11 Juillet 2016

my family came to Mt. Pleasant to enjoy a great weekend together. We actually were to stay i some Suites up the road. when we got there they were almost slum like. We were appalled. We decided to try and make it work. At about 9 pm we decided it was too disgusting so we drove up the road and seen this hotel. Decided to stop and we were so glad we did. It was one of the most beautiful hotels and the staff was so nice to us.

"Not recommended"
Mark M, 10 Juillet 2016

Ok....here we go 1. Overall appearance is dirty 2. Room A/C was extremely noisy 3. You could tell carpet in the room had not been cleaned in quite a while. 4. I never expect the breakfast to be good, but this breakfast was from the bottom of trash can! 5. End with positive note....The location is very good!

"Best Western Stay in Mount Pleasant, S.C."
Sigrun A, 29 Juin 2016

Clean and spacious rooms. Pleased that the air conditioner worked well and kept the room cool and the beds had nice covers and pillow and comfortable to sleep in. The lobby was under re modeling but did not interfere with our staff.

"Sight Seeing in Charleston"
Jenni S, 27 Juin 2016

Under construction. Beds were uncomfortable. Shampoo and lotion provided were only half full. Room was musty smelling. Continental breakfast was in a 2nd floor room due to construction. It was very crowded. Staff for breakfast was very friendly. But there was not a good variety. Overall, not a restful experience. Will not be staying here again.

"Good Value Even With Renovation Work Going On"
keithgovals, 25 Juin 2016

I stayed here for one night prior to going on a Carnival cruise out of the Port of Charleston the following day. Hotel lobby was being renovated but the front desk staff worked extra hard to accommodate me and my family. Hotel mattresses need to be switched out as they were very uncomfortable. However, the hotel is in a good location near the port, clean, and safe for our short stay. This hotel and others in Mt. Pleasant should offer a stay-park-and shuttle program to allow people like myself to stay there and be shuttled to and from the port for cruises out of Charleston. This would build loyalty and save your customers $85 in parking fees at the port.

"UNPLEASANT STAY"
Eddie W, 22 Juin 2016

had a medical come up the night before-we called at 7 pm & they would not cancel(even though i was a rewards member-upon arrival we found out there were renovations being done which we were not informed about before arrival(hav bad sinus problems)all the outlets in the room were bad-every time that you plugged anything in them-it would fall out-on tuesday morning there was no hot water just warm water

"Still under contruction but Excellent Customer Service"
HattieMags, 20 Juin 2016

We stayed here for a wedding. They advised us of the construction in advance but the price was right so we went for it. (I hate paying a fortune for a bed to sleep in.) I have stayed in the Hampton Inn next door before and it was very nice but double the price which to me is not worth it when we don't plan to spend much time in the room! There are pros and cons to the Best Western. Cons - not much parking. Check-in is at the far right side of the building so on a rainy night it was a bit more challenging to get to. The pool is small and due to the construction the breakfast is very limited. Also, die to the old heat/AC unit in the room the room has a slightly musty smell to it. On to the Pros. Customer Service is excellent! Check in was super easy and there is staff everywhere to help out. Breakfast may be limited but they keep it stocked, neat and will get you anything you need. I had a sick child and they offered to make tea for her and bring it to our room. The pool - while small - is plenty deep, has a patio in the sun to relax on and even has a chair lift for assisting a disabled person into the pool. Thought was a nice touch. Location is easy to get to just over the Ravenel bridge and close to lots of businesses. Also, very close to Patriots Point if you want to go check out the boats. Room on 2nd floor was small for 4 people but not tiny. Bathroom was spotless, just needed more towel racks for handing wet towels. Water pressure is awesome in shower and beds are very comfy. Not too soft! Also, like that we had a large window in the room with a cushion over the AC/heat that made a nice window seat. Cute touch. And room had a microwave and fridge in it which we always need. Long way to go on the renovations in the lobby. And they should then move to the guest hallways as they could use a face lift. But it is a nice, quiet, hotel for the price with excellent staff!

"Great Customer Service"
Renee P, 11 Juin 2016

After reading several reviews I was kind of scared what we may get into but having $150 worth of Best Western Bucks we decided to risk it and I am glad we did. They are under construction remodel. The room on the 3rd floor was complete and very nice with couch and 2 televisions ,granite in bathroom, small refrigerator, microwave,hair dryer and ironing board/ iron. The staff was so friendly. When construction is finished it should really be nice. I would definitely stay there again!

"Needs Attention"
Aek18_CT, 10 Juin 2016

I understand this hotel has been under renovation since February. It is amazing it has so much more work to yet be done. The parking is quite limited and won't be that much more improved once the dumpsters are removed. Breakfast is more limited than I am used to at a Best Western but the woman managing it did so in difficult circumstances because of renovation and did a good job. I believe they will up their game once done. My room was "cleaned" but upon my return a half-filled coffee cup was on the desk and the amenities were not replenished. We used the make-up remover the night before and no new one for next day. And all towels not replaced. Tub took long time to drain and toilet handle had to be held down for entire flush. Most employees quite pleasant but a couple of desk people were a bit off putting - just not cordial. And when I got lost and called for direction (and found out I was just across the highway) I did not understand the woman and when asked further questions heard, "I told you ..." Not a great opening for an incoming guest. Décor was fine and bed and bedding was very comfortable. Great window cushion, so you could enjoy sitting by window. Will probably be nice place once renovations are done.

"NICE employees"
Beverly H, 08 Juin 2016

This is a great location for the Charleston area. The hotel was under some remodeling work but it wasn't much of an issue. The hotel has the nicest employees on their staff. Our bed was not very comfortable but we have had worse mattresses before.

"Very Pleasant Experience"
Janice005, 07 Juin 2016

My wife and I were on a mini vacation to celebrate our 12th anniversary. Because of my business, we are not able to get away often. When we first arrived at the Best Western, we were a little concerned. Obviously there was renovation in the front lobby. We were directed to a side door. We were even more concerned when we discovered that our room was located two doors down from that entrance. Actually, it turned out to be very handy. We did not have very far to walk from our car. Probably, the friendliest staff we've ever encountered at a hotel. The room was not very large, but had everything that we needed. It was extremely clean. Even the air was very fresh with no musky odor. It appeared that this room had been renovated. What a very pleasant experience!

"Huge Disappointment "
Deborah O, 06 Juin 2016

This was the fourth time we've stayed at this Best Western and it has gotten progressively worse. My mom and I stayed there while visiting Charleston. I understand they are in the middle of a renovation but I never saw anyone actually working on that. We had to go in the side door which meant walking through the smoking area outside. The check in process was ridiculous in a small hotel room. It was crowded and hot. We got 2 cards for our room and 1 never worked. Our room had 2 lights out. A bedside light and the light above the window seat. So that half of the room was completely dark. You had to move the coffee pot over to the bedside table in order to plug it in. The shower barely worked. I could actually feel the difference in water pressure when another guest showered. The bathroom had no air, it was so hot in there. No way to cool off. The parking was impossible. There was actually not enough parking spaces because of the dumpster taking up multiple spaces in the very front of the building. I'm not sure why you have that thing taking up parking spaces and not just next to the curb. My mom booked the room at my recommendation and I was embarrassed. I feel like if you are inconveniencing your guests to that extent, you might want to offer a discount or maybe vouchers for a local restaurant. There are too many other, nicer options to settle for this Best Western. I will not stay there again!

"PLEASANT STAY"
Shanna B, 03 Juin 2016

Staff was extremely friendly. Room was nice and comfy. Due to lobby refurb, breakfast was in a 2nd floor room, and limited on choices, but the lady in charge was so nice, making sure everyone had what they needed. Looking forward to seeing the finished product next Memorial Day weekend.

"Never again"
betford, 01 Juin 2016

We stayed at Best Western Patriots Point a year ago when we came for Spoleto, and it was a very nice experience. This year, awful, awful. Maybe they've changed owners? We arrived to discover that all the first floor public areas are being remodeled, with the temporary entrance off at the end of a hall, and checkin in a small bedroom, and breakfast in a large bedroom. They had told us, months ago when we reserved, that our best chance of getting the connecting rooms we wanted was to get there between 1 and 2 p.m., before the afternoon checkin rush started. But they got very snippy when we showed up at 1:30, and almost told us to come back later. They did give us a ten percent discount at checkin -- "for the inconvenience of the construction," they said, and only after we complained a lot before checking in. Little did we know. The whole front of the building is open to the elements, so every time the elevator opens, it gulps up a big lungful of damp, moldy, construction-scented air and carries it to every floor above. Having a room on the third floor didn't help. Our room was musty, moldy and damp. My sister-in-law is allergic to mold and couldn't stay there an hour. I'm not, but I had a sinus headache by evening. In the morning, we couldn't make the shower turn on. Both of us tried pushing, pulling, twisting, angling the faucet, but nothing happened. Just as well, really, as there is a huge gap between the tacky plastic tub surround and the fixtures. If we had been able to turn on the shower, it would have poured water into the wall space. We checked out after one night. They wouldn't discount the rate any more because they sent a maintenance guy to check the shower and he said it worked. And the weekend staff weren't authorized for a larger discount. "Call the manager tomorrow," they said. I have tried four times now to talk to the manager. She's never available. Assistant manager assured me she could take care of "whatever the problem was." But when I explained she said she would have to look into it and would call me back. She didn't. I called twice more for the manager. Ended up with the assistant again. She insisted there was nothing wrong with the shower, she had talked with the staff by phone when we checked out, and there was no problem. I won't be back. Ever.

"Good location"
Florey D, 25 Mai 2016

The room was very comfortable. I especially liked the large bathroom. They are in the middle of a renovation so the reception area is one of the rooms and the breakfast area is also one of the rooms. The staff seems to be making the best of a difficult situation. Mt. Pleasant is close for day trips to Charleston and far enough away to be less crowded and congested. Patriots Point just down the block where the Yorktown is located as well as the boat to Ft. Sumter.

"Good sized room, very clean"
Genn S, 19 Mai 2016

My hotel room was kept immaculately clean by the housekeeping staff. It's got great access to highways across Charleston, although isn't in what I'd consider a hub itself. There's a supermarket and a variety places to eat nearby. Hotel decor/furnishing was a bit old/dated, but the bed was comfy and air con worked well. Breakfast wasn't great though...

""Things are never the same" - White Fang by Jack London"
Art W, 17 Mai 2016

Wanted to stay in a familiar area and chose a facility we'd used before. As with investments, past results are no guarantee of future performance; the previous time was very nice. This time... The rewards program wasn't recognized as expected. Several items in the room didn't work (perhaps only our room)? Television remote system is poor and our unit didn't work well. Fridge door was backward to cabinet door on the outside. While the wifi worked, it took some sifting through login screens to figure out where one logged in. Hotel staff had their hands full. In addition to a front entrance and lobby remodel, they were also systematically cleaning the carpets. I expect it will be finished at some point, but one staffer shared that they're "redoing the entire area so it will provide a great welcome to our customers." I hope so - but a better room would have been more helpful. In addition, the put the outside smoking area directly on the path of the altered entrance (due to remodel), so one had to walk through cigarette smoke to get into the motel. Lastly, a staffer was overheard talking to another - "I am so out of here." Perhaps it WOULD be better without them. I hope they get it turned around. The location is great; prices have risen which was unfavorable. But they have to have a product fitting for guests and for the Best Western brand. At this point, it's a steep uphill climb. If you're bent on staying here, my advice is to wait until the fall.

"Disappointed"
Patty W, 10 Mai 2016

We were in town for our son's college graduation and were very disappointed to arrived and find the hotel was under renovations (with no prior warning). Our room had a musty odor, the tub had a huge crack down the middle (covered over by a rubber mat) making us feel we would be visiting the room downstairs at any moment. The hot/cold water faucet did not work properly. I saw no signs apologizing for the inconvenience of the renovations. I would hope that once the renovations are completed, this would be a better place to stay.

"BAD HOUSEKEEPING"
bdarrall, 04 Mai 2016

My wife and I stayed 2 nights here at the end of March. Although the location is good, the hotel is not. After our first night we went out and toured the area. Upon arriving back at the hotel after 6 pm, we found the bathroom had not been cleaned. I went down to the make shift office to complain. They told that no one was available to clean the room after 6 pm. Pray someone or something doesn't happen after 6 pm that may need attended to after that time. I told them that they had to find someone to clean the room. After calling the GM of the hotel, I was offered $20 for the inconvenience. I told them that I wanted a clean room not the $20. Also earlier in the day I had spoken to the housekeeping lady on the floor about the fitted sheet on the bed. It did not fir and was coming off the bed at the corners. She said that she would after that. Again nothing was done. I would not recommend this hotel at all.

"Don't know why there's not more stars for this guy!"
Richard H, 29 Avril 2016

We stayed specifically to tour the Yorktown. Very close, with easy access, and restaurants too. Can't say enogh about The Chareslton Fish House, but that's another review. Best Western is a very good choice if you like reasonable prices for a nights stay. The staff was very accommodating, which I'm sure was hard given they are undergoing renovation. Our room was well appointed, clean and comfortable. The breakfast, not so much, unless you want to tear open a cellophane bag and warm your....put in the term, sausage and egg, bagel, etc. We'd stay again and go out for breakfast. Easy access to Chareston and many other venues.

"Don't stay here"
Rachel O, 27 Avril 2016

Staff is rude, hotel is undergoing major renovations as of 04/16 but graffiti is already back on the walls. We should have realized our mistake when we pulled in and there were signs posted by the local police department reminding us to lock our vehicle.

"Gut Job"
svl51, 25 Avril 2016

Hotel is way over due for renovations. Only stayed one night even though I paid for two nights. I would not recommend this hotel to anyone unless they renovate. Pool appeared to be ready but closed sign on gate for some reason.

"This hotel is being renovated!"
Janet C, 24 Avril 2016

I would not recommend staying in this hotel until renovation is complete. Our room was a adequate and the staff was pleasant but the room was expensive under the best of circumstances which made our stay somewhat unpleasant.

"Nastiest hotel room ever !!!"
Bethany H, 18 Avril 2016

There was food crumbs all over the floor in our room including a biscuit under the couch. It was obvious that the room had not been vacuumed. We had noticed the same in the halls. Looked like they had not been vacuumed in days, maybe weeks. I placed my reservation with the national number. When I called the national number back they told me they were not aware of any renovations. It was a big suprise when we had to check in and eat converted rooms. There was a very limited breakfast due to construction. The local people at the desk were no help in making our stay better, they actually argured with me saying that renovations was mentioned on the website (I booked on the phone). I was also told at check out they would offer me a credit and email me the information but they never did.

"Good Deal and Fine!"
Franko360, 18 Avril 2016

Great Location / easy to and from Charleston!! Very reasonable and although it is only an average quality hotel, we found the hospitality staff above average! The front entrance area is being remodeled: we were 2 rooms down from it and did not experience noise difficulties in the evening. We'd go out for the day and come back at 4 -5ish to no construction noise. It is an adequate, clean, cheerful, and safe place to stay. The staff are doing their jobs well and were very friendly, accommodating, and helpful to us.

"Good even with the renovations"
Aunt23, 17 Avril 2016

First of all, I want to say that I NEVER stay in a hotel without reading Trip Advisor reviews. Therefore, I was well aware of the renovations and the less-than-stellar reviews that had been posted, and chose to stay there anyway, since I had stayed there in the past with no problems. If anyone has ever had renovations at their home or business, you should be well aware of alternate accommodations that have to be made. In my opinion, Best Western made the absolute best of a bad situation. Yes, check-in/out was in a room; yes, breakfast was on the second floor in a room, but management and staff made do with what they had. The girl at the check-in counter was very friendly and helpful. The "breakfast lady" was so very friendly and tried to make sure guests had everything they needed. There was plenty of food and variety at breakfast, even under the circumstances. And my room was perfectly fine. The beds were made perfectly, and the extra pillows were wonderful. I would definitely stay at this BW again while visiting the Mount Pleasant area.

"Had to change rooms (because the door lock was broken)"
Barry M, 16 Avril 2016

Not happy that the door wouldn't lock (had to change rooms after everything was already unpacked). No exercise room. Would have been nice if I was informed that the hotel is undergoing a major renovation. I guess you get what you pay for !!

"Fine but expensive"
stevenNTMK, 15 Avril 2016

Hotel is fine. Rooms are clean. Major renovations going on so breakfast was in small room and choice was not good. Area was safe and restaurants nearby. About 10min drive to downtown Charleston. Overall expensive as I've stayed in hotels for $60 that would be as good as this but cause this is Charleston!!!

"Beware of major renovations taking place"
Pam P, 14 Avril 2016

Reservation confirmed via Booking.com and was not aware of renovations taking place. After our stay I was advised that in fine print on website at bottom is the following: "The property will be going through renovation works from Tues 23 Feb 2016 until Tues 31 May 2016. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available." The main entrance is closed & office is temporarily located in a guest room. Breakfast area is also closed & temporarily located in another guest room that is not large enough to adequately accommodate guests. Hallways were extremely dirty and weren't vacuumed during the 3 nights we stayed there. Refrigerator and a/c unit did not work in one of our rooms and it took 3 irons before we found one that worked.

"Needs Improvements"
Paul K, 14 Avril 2016

In the process of renovations. Very messy at the moment. Breakfast is terrible. Not much offered besides thawed out danishes. Rooms not being cleaned very well. Only plus is it's easy to get to places.

"Get me out of here"
AnneLucy1950, 13 Avril 2016

The place is old, dirty and the staff are not helpful at all. The breakfast was terrible and the staff managing the breakfast room, due to the hotel having reception renovations, was dressed in the dirtiest uniform I have ever seen. The only good part of this place is the location. This place is only a one star. For this place to compete with the lovely hotels being built next door they will have to completely renovate. Really it was very disappointing. I would not stay here again.

"Under Reconstruction"
Steve P, 12 Avril 2016

Hotel office, lobby and breakfast area are under a total rebuild. You must enter the hotel through side door to the right. This is the smoking area for employees and guests so hold your breath. Breakfast was standard fare with a very nice lady keeping everything stocked. The breakfast area room is very small and feels like a guest room converted into an eating area. BEWARE: IPhone app for maps doesn't work very well in this area...you'll go round and round in circles.

"Great Place to stay"
twomedlins, 12 Avril 2016

Great people working. Make you feel at home. Always clean.Close to everything in Mt. Pleasant. Food is good and looking forward to their new look. Have stayed here many times in the past six years and always have found great service.

"meh"
Cynthia W, 11 Avril 2016

Under renovation. One bed look and smelled like it had not been changed. If it had been the only bed I would have demanded fresh sheets. The other bed seemed okay, but couldn't be sure. Carpet was visibly dirty and stained. Bathroom seemed okay, just worn a little. This hotel is in a good location but the cleanliness was lacking.

"Sleep Elsewhere"
Ann H, 02 Avril 2016

I am a travel consultant and would not recommend. Bolt on room doors do no work. Room has really bad odor and there is mold around window. There is no screen in window to keep bugs out if you attempt to open them. The electrical cover plates are bent. Carpet is old and stained and appears dirty. Reception was under construction and we had diffilculty finding the check-in area. Pool is seasonal only When I mentioned to staff I wanted to change rooms it was indicated that my room was no different than any of the other on site. Check in and checkout, and breakfast staff were great!

"Horrible!"
Andrea G, 01 Avril 2016

My husband and I travel to Charleston yearly. We love the area. Each time we enjoy staying different places. This time we chose patriots point. We love Best Westerns and found this one close and in our budget. When we pulled up the first thing we noticed was there was no lobby. As others mentioned the hotel was under construction and no warning. We got there late (after 11) so he went in the side door/ makeshift lobby in a room. He got our room and when we went up our room key wouldn't work. Apparently that room you had to turn the handle up. Not down like a normal door. We had asked for two queen beds in our reservation. We get inside and there is one queen and a sofa bed. No sheets on the sofa bed. My husband went down and the guy at the counter told him that someone should have called us because we were upgraded to a suite. This was no upgrade. Trust me. So being exhausted we tried to make the best of it. The next morning my husband went to talk to the manager. She said we had been given the wrong room. So she keyed two new cards to the room we were supposed to have received the night before. While she did acknowledge the mistake from the guy the night before our journey didn't end there. My husband went to check the room and there were people in the room. Long story short they were booked with no other rooms. They begrudgingly comped our room and we went and stayed elsewhere. We asked to speak to someone and no one has acknowledged the situation this was March 24th. We called beat western corporate and they said being a franchise that they could so as they wish. Horrible experience!!! Would not recommend this at all!

"Thoroughly enjoyed our stay"
traveler476, 01 Avril 2016

The room was very large and very comfortable with more than adequate seating, which is often hard to find. The hotel was undergoing renovation, but it did not bother our stay at all. Bedding was comfortable and staff was very pleasant. There is a lot to see and do in this area, just a hop and skip from Charleston. We enjoyed taking the water taxi to Charleston for our tour...fun experience for our grandson. The water taxi operator was very pleasant and answered all the questions our grandson had. Breakfast was good as well.

"Spring"
Ana R, 01 Avril 2016

this were our spring vacation, It was overall good and I will go back after you finish your reconstruction. For weeks like this one you must add another microwave unit. And more friendly and customer service employees.

"Disappointed"
Clarence R, 01 Avril 2016

These are not my first impressions-we have stayed here several times-it makes me wonder if there's a new owner? Lobby closed due to remodeling-had to enter through side door-temporary office set up in one of the guest rooms The desk said I didn't have a reservation-had to show her the confirmation I had printed off the online reservation Got to the assigned room and found out they had given us a handicap accessible room which we had not requested. This is still puzzling since it's not the first time this has happened. At least the other time they gave us a different room, this time they said all the rooms were reserved. Because of the remodeling, the breakfast was moved to a guest room which you can imagine was a joke. The wifi connection was slow much of the time-third day couldn't access at all-walked to other end of hotel hallway and had a strong signal A minor thing but the remote was broken (the scroll button would not work). Needless to say I couldn't recommend this Best Western to a friend neither will plan on staying here again.

"vacation in Charleston"
Anthony T, 01 Avril 2016

Right across the Ravenal bridge; quick access to downtown. everything was good, but should have been made aware of renovation inconvenience check-in was in a guest room as well as breakfast served in guest room on second floor.

"Renovations without notice or discount"
Edward F. M, 01 Avril 2016

Hotel lobby/breakfast area were being renovated, with no notice to reserved guests. Very difficult to get to room. Breakfast area was in a guest room on the 2nd floor, and selections extremely limited. Hotel getting old, with mold, broken sockets, running toilets, cracked walls, etc. Paid same price as if all was in working order. Where is BW Corporate when you need them? Best part...staff is always wonderful

"Girls Trip 2016"
greenblonde, 31 Mars 2016

This hotel is under construction and we were not advised. We were given the first room next to the exit door. The room had an odor in it which was not nice. Upon arrival at reception (which was in a hotel room due to construction) one of the guest services people was playing on her phone and didn't even acknowledge us. The room was clean, the amenities were nice, but this was not a spectacular visit. The hotel needs to up their game on professional and customer service. The one positive thing was the lady who was working the breakfast (in a hotel room due to construction); she was sweet and kind, always asking how everyone was. She was the highlight of the stay. I wish I could remember her name.

"Nice stay but currently under renovation"
BF61, 24 Mars 2016

I have stayed at this hotel several times previously. It is a nice hotel but currently the lobby is under renovation and checkin is done in a room on the 1st floor and breakfast is in a room on the 2nd floor. I am sure it will be wonderful when complete. This hotel is so easy to access and is convenient to go anywhere in the Charleston area.

"happy in Charleston"
cherbear23, 22 Mars 2016

BW is a great location to downtown Charleston without paying the extremely high prices of the hotels in the area. There was lots of restaurants and shopping close by....all in walking distance. Staff at the hotel were very helpful pointing out where to eat, what to see in the area and in this instance they working out of a guest room as the hotel lobby was under construction. No complaints by the staff who checked us in and/or the ones that checked us out. We had a 2 guest voucher for the Mangnolia Plantation but we were unable to go so we wanted to pass this Free voucher for one of them to use. Instantly one of the staff said she had a guest who was staying with them for the last five days and she thought he would be very happy to have it. I was impressed that she instantly thought of a guest and not herself. That is loyalty. If you stay at BW in Mount Pleasant you will not be disappointed of its overall great value. We had a very enjoyed stay.

"Hotel under repair and they didnt tell us"
Juan A, 22 Mars 2016

The Hotel was under repair and they didnt tell us. The air conditioning in the room was really noisy and the breakfast was a really ugly. The best of Best Western Patriot Point is that is close to Charleston and you can walk through the amazing bridge.

"Nightmare"
Marie E, 22 Mars 2016

Under Reno.. Stated on website but when booking no mention of this. When checking in I commented on this to the employee and was pretty much ignored... Next our plans had changed so we had to cancel the second night as I originally confirmed a 2 night stay. the young man told me we would be charged for second night.. I reminded him of a 24 hour cancelation and I was within the 24 hour time. Ok got that straight...I think? Also while checking in we were told 3 times NO SMOKING and NO PETS had to initial 3 places on contract that I was informed of their rules . As if that weren't enough they had a laminated sign in room to make sure you understood! I am a smoker but also an adult. I am wondering really what kind of quests are staying here at this point. Lobby area a joke as well as breakfast area and what was offered. So disappointed.. Last but not least when checking my bank account the next day after returning home I have a charge for FULL amount for 2 nights on card.. Oh did I mention we paid cash to the "friendly employee"for the one nights stay on arrival? Needless to say I had to wait for manager to be on site to review my charges. She assured me my card would be credited back in 2-5 business days... And the employee had ran the card pre-arrival? Advise to travelers pay a little more and stay at Hampton Inn right behind the property.. What a mess of a trip!!!!!!!

"Under Renovation"
Kenneth H, 20 Mars 2016

This hotel may be fine after they finish, but it was a mess. Renovation under way. Not good. Lobby closed. Breakfast in a hotel room, very cramped. Plastic over entrance and doors. Ran out of towels. I would like to know my hotel is under construction before arriving.

"Disappointed"
Jeanne T, 17 Mars 2016

After staying at the Roanoke Rapids Best Western and giving it 5 stars, Patriots Point was the exact opposite. First of all, it was under renovation and no one told me. While it is noted on the web site, I called the reservation number in order to get the room. They should have told me but didn't (according to a staff member of the hotel). The room was old and worn. The breakfast wasn't nearly as good as the other Best Western AND because the hotel was under renovation, breakfast AND hotel lobby is now being held in guest rooms. Not my cup of tea. And inconvenient to boot. Even the grounds weren't up to par. Sorry, but you asked.

"Location!"
cassandra m, 16 Mars 2016

This hotel is under construction, but they have taken every precaution to make sure the hotel is still clean and running properly. Location is simply unbeatable, much like the price. Super friendly and accommodating staff. Will definitely stay here again on my next trip down south!

"Great Place to Stay"
Jennifer K, 07 Mars 2016

A great place to stay with great value. Currently the place is under construction but you would not know it. Location is great and minutes from downtown. Staff was beyond amazing. Very helpful... We would definitely stay here again... Bravo Zulu

"hotel"
Iris L, 03 Mars 2016

Was not told they were renovating so was hard getting my husband in and out with handicap equipment. breakers kept kicking so was hard to heat breakfast or cook waffle had rented 2 rooms for our family. would look other places before staying again.

"Location. Location. Location."
jmburd, 25 Février 2016

Great access to Sullivans Island, Isle of Palms and downtown Charleston. It is almost literally at the base of the Cooper River bridge on the Mt Pleasant side. Shouldn't take more than a few minute to get to downtown. Getting to Sullivans and Isle of Palms is fairly easy via Coleman Blvd. Going north on 17 can be congested depending on the time of day. The hotel looks like it is undergoing some renovations. The interior reception area is a little dated. But the rooms had been updated and were good for a 2-star hotel, even if they are a little on the small side. The breakfast was typical hotel breakfast - cereal, waffles, bacon, boiled eggs, oatmeal, etc. The lady who worked the breakfast was fantastic. Had a smile on her face, greeted everyone warmly and made sure everything was stocked and that no one needed anything. They need to make sure they keep her around. The hotel was perfect for a quick getaway where we spent most of our time out of the room. We went to Boone Hall Plantation and downtown Charleston on the two days that we were there. I'm a runner and enjoyed being close enough to the bridge to be able to run without getting in a car. Thanks for a great stay!

"Not up to BW's usual standard"
Adele M, 23 Février 2016

We stayed one night. The hotel is undergoing some renovation which means that there is a temporary entrance , a bedroom is being used as the front desk for check in, and the breakfast area is in a second floor bedroom. This isn't mentioned on the website when booking. Although we quite appreciate that when work on the building is being carried out there will be some inconvenience and disruption it is off putting to follow handwritten signs, check in in an untidy bedroom, and eat breakfast in a bedroom where the electricity for the whole room cuts out whenever anyone uses the toaster! The work is clearly needed as the rest of the motel is quite run down. Our room was clean and of a reasonable standard but there was no information booklet and the pillows were very small and not comfortable, and the shower wouldn't turn off properly. On the plus side staff were very helpful although we were not asked if everything had been OK during our stay when we checked out. We have stayed in several BWs in the last few weeks and standards are usually much higher.

"Best place to stay in Charleston area!"
Becki C, 21 Février 2016

This hotel is my first choice whenever I visit the beautiful Charleston area. Service is always excellent. Very clean. The Wifi can be touchy at times....but not horrible! And the cost is always better than any other hotel in the area. Its easy to cross the Ravenel Bridge to get to downtown, or head out to the Isle of Palms for the day.

"Repeat Stay # 10"
Sgray3, 19 Février 2016

I stay at this hotel whenever I visit the Charleston area. It is convenient, clean, quiet, and reasonably priced. It is also near some good restaurants. The Guest Services staff is always pleasant, friendly, and helpful. One of the few hotels that I book in advance because I want to stay at that specific location.

"Good location; friendly staff"
nsphillips, 19 Février 2016

Location is great - 5 minutes walk to the bus stop, drop off at the Visitors Centre then take one of the free trolley buses. All the staff were friendly and very helpful. The breakfast was good, plenty of choice and there was tea and coffee available all the time. We stayed 2 nights at the start of our holiday and then returned for our last night so that we could visit Patriots Point Naval Museum. Plenty of eating establishments close by and a large supermarket. The hotel is a little tired looking in places but both the rooms we had were large, clean and comfortable and were fully equipped with coffee machine, fridge, microwave, iron and TV. Good value when compared with hotels in the Historic District. Free wifi as well. Will definitely stay again if we return to Charleston

"BW Patriots Point"
LadyDi0502, 16 Février 2016

This hotel was an excellent value and the location was so convenient for visiting Fort Sumter and the Patriots Point Naval and Maritime Museum with the USS Yorktown. Good food nearby. Hot breakfast and coffee always available.

"Nice place"
RoyCorrales, 15 Février 2016

We spend one night there, arrived late at midnight but our room as ready, clean and comfortable enough. The staff was very informative and friendly. The location is a hit if you plan a visit like us to the Patriots Point Museum :)

"enjoyable stay"
Joseph M, 15 Février 2016

It was clean, quiet and the bed was comfy. The breakfast room was clean and had a good variety of food. The man working the breakfast room made our stay enjoyable. He was friendly and cleaned up after us. Very hard worker. Close to our destinations. Bathroom was clean.

"Prety Good"
EENG, 08 Février 2016

This hotel is reasonably priced and in a convenient location which is easy to get to. Front staff is efficient and pleasant. Hotel is clean. We had a problem with a noisy air conditioning unit about 2 feet from the bed - but all rooms have this feature. Light sleepers will have a problem with this. The hotel ignores special requests (like making reservations well in advance and asking for two rooms close to each other). So, there is no point in making requests. Probably my rating should be 3 to 3.5 but, for the price, all things considered I'll go with a 4.

"Always clean"
Amy W, 08 Février 2016

We have repeatedly stayed at this location for its proximity to Patriots Point and College of Charleston Athletic complex. We always find the staff welcoming and the rooms clean. Rates are usually lower than competitors. They offer your typical hotel breakfast. We will return.

"Worth the drive from downtown"
Gerald C, 07 Février 2016

Nice modern hotel just over the bridge from Downtown Charlottetown. The hotel is modern and comfortable with nice clean rooms breakfast was adequate coffee is available 24 hrs. Hotel is located with in walking distance to shops and restaurants Good value

"Best Western, Patriots Point"
kirbywinstead, 23 Janvier 2016

Good stay as usual, but Fox News Channel appeared blacked out. If that happens again, I will leave. I have stayed at Best Western most times when I travel. The beds are good quality and the rooms are clean. And good coffee don't hurt. But I was dismayed at no Fox News channel in my room.

"Poor housekeeping, poor maintenance"
Kimberly G, 22 Janvier 2016

We had 2 adjoining rooms and both rooms were not clean. At 1 a.m. we had to change rooms because one of the heating units kept defaulting to 87 degrees. The room we moved to had mildew along the bottom of the shower curtain and a price tag stuck to the bathroom counter indicating that the vanity wasn't properly cleaned. This is, by far, the worst stay at a Best Western we've ever had.

"Great customer service and clean rooms"
beeebop33, 19 Janvier 2016

We decided to say here because we went on a cruise and this hotel was close to the port and close to local attractions. We stayed for 3 days and there was 4 of us and the hotel was very clean and the staff was very nice and accomidating. There was a continental breakfast each day and it was very close to attractions so we could come back to the room and rest any time of day. Would definatly stay again.

"Ok"
flx-the-cad, 14 Janvier 2016

The Hotel has left his best days behind. It`s clean and safe. And all the surroundings are fine. But the staff isn`t really helpful and the room and it`s furnishing was pretty poor for the price we paid.

"Best Western"
Mary G, 13 Janvier 2016

This is an ideal hotel to stay in. It is located just before the bridge into Charleston. The rooms are clean and the hotel personnel very accommodating. The breakfast was more than I expected. Food item selection was great.

"Worst Best Western Ever"
Barry H, 12 Janvier 2016

Found that bed linens were not clean. Body hair was all over both bed's. No housekeeping to change linens. Changed them myself. Night front desk clerk was apologetic. Requested the hotel Manager. She was not available. Requested that she call me. This never occurred. Breakfast - The breakfast area was nasty The waffle maker looked like it had not been cleaned in months. The coffee was nasty - undrinkable - and I am a coffee lover. Candy bar from vending machine was not edible – had to throw out. The elevator door opening had excessive amounts of trash / drywall in it. Please note - we are Diamond level Best Western Rewards Members. We will not stay at this hotel ever again.

"Feel the Culture in the hotel"
Jonathan N, 03 Janvier 2016

A great location to do things in Charleston. The staff are mostly the Gullah Geechee people who were very nice and considerate. Would stay here again for future Charleston endeavors because of the great location and ride across the bridge.

"Great place!"
TheTolerGirls, 01 Janvier 2016

We stayed for 3 nights and it was a great place. Got a two queen bed suite and it was really nice! More than enough room. Nice and clean. The girls at the front desk and the breakfast lady were wonderful !! The free breakfast was above average and filling. The waffle maker was a bonus!! There was also toast, scrambled eggs, sausage, biscuits, yogurt, fruit and 3 different types of cereal. Juice and coffee too! If you can't find something to eat then you are too picky! An added bonus was the cookies in the lobby in the afternoon. I would stay again!!

"Best Western employs thieves and liars. Stole $500 iPad!"
John M, 30 Décembre 2015

When me and my family checked out from the Best Western at Patriots Point, we forgot our IPad in the room, next to the television. When we returned home and called the hotel to ask if housekeeping had found it, they said no one has turned in an iPad. And that was their final answer. So now someone has a new iPad, and apparently it's ok if you have thieves working for you, because we cannot prove anything. The management has been less than helpful, and it's unbelievable that someone can just blatantly steal at work, and still have a job. Don't stay at this hotel, unless you want to stay somewhere that your personal belongings are not safe. There are plenty of other hotels in the area, don't stay at one full of thieves and liars, and let them ruin your vacation, too

"Patriot's Point Best Western"
Craig W, 29 Décembre 2015

The staff is warm and friendly. They murals on the hall walls is a nice touch. The windows even have a padded seat for you to sit and and look out the window. It is across the bay from Charleston SC. Patriot's Point Best Western is also close to the Civil War site Fort Moltrie. This Best Western is also down the street from Patriot's Point. At Patriot's Point is the WWII carrier Yorktown, WWII destroyer Layfette, and a submarine. Patriot's Point also provides ferry service to the Civil War icon, Fort Sumter. The Patriot's point Best Western is a very good hotel well located to explore Charleston SC.

"Pleasant indeed"
ArizonaTravelers42, 27 Décembre 2015

The property, staff and accomodations were great. There is some re-decorating going on but in no way obtrusive to our stay. Each associated greeted us warmly. The breakfast room was a little small but the hotel was near ccapacity. Very close to all of the attractions we wanted to see.

"Really poor "
Nathan M, 24 Décembre 2015

I had booked this room directly with the hotel because I would be getting in at 1am on Christmas day and checking out on the 26th and I wanted to make sure that was alright. The person I talked to said that was fine and said she would leave a note for a check in at that time and gave me the price and took my credit card information. Come 1am on Christmas when I arrive to check in there was no information about my early check in. The person at the front desk was rude and got on Facebook while I was standing there. I had no choice but to cut my trip short and just check out on Christmas day. He gave me the option to stay but for almost triple what I was told on the phone. Once I got to the room it had this strange maybe musty smell. The bathroom has long hairs stuck on the floor. Nasty. While the beds are comfortable and the free WiFi and breakfast are a nice touch the overall experience was subpar.

"Room not as described"
richardo887, 23 Décembre 2015

The room was described as having a queen bed. The bed was smaller than a queen and uncomfortable, and the room was smaller than described. The HVAC was not calibrated correctly. The breakfast was average as was the service. The only above average things were the fresh baked cookies and the location which was excellent.

"Great Charleston Hotel"
John C, 20 Décembre 2015

Nice location near Patriots Point and Fort Moultrie/Fort Sumter National Park Visitor Center. Quiet Atmosphere, Clean rooms, Cable TV/ Internet, Hot & Cold Breakfast. Cheerful Staff, A reasonable price for all you get. Highly recommend this Hotel.

"Simple, basic hotel- nothing fancy, but a great place to stay"
George D, 12 Décembre 2015

My wife and I come to Charleston once a year at Christmastime. We've stayed at this hotel almost every year since 2008, and have never had a bad experience. It is clean, quiet, and the staff is courteous and helpful- I forgot my toothbrush this trip, and the night desk clerk comped me with a spare immediately. Like the title of the review states, it's nothing fancy, but if you are looking for basic accomidations, you won't be disappointed.

"Okay Stay"
travelingncchick, 09 Décembre 2015

I stayed here Thanksgiving night with my family. It's a nice enough hotel. They had warm cookies out in the lobby, so that was nice. Check in was fine. The room was just okay. The décor was nice, but there were a few issues. The "up" button on the remote didn't work, which was frustrating. Also, the toilet continued to loudly "run" the entire time. We had to close the bathroom door to make it less noisy in the room. Also, there wasn't a toilet tissue holder in the bathroom. I know it's a little thing, but it's things like that that matter. Walking into the bathroom with the toilet tissue sitting on the counter was a bit off putting. I did see the free breakfast the next morning, it was sausage and gravy biscuits, waffles, cereal, danishes and coffee. I didn't eat anything, but I was told by a few family members it was good. All in all I probably wouldn't say here again, but it was an okay stay. Too many little issues to truly enjoy it.

"Dirty!"
Merethe F, 07 Décembre 2015

The room we got was very dirty! In fact, we think that is wasn't cleaned at all since the last guests. Seriously. We found socks and other belongings (not ours) on the floor. We booked and arrived very late at night and we just wanted to go to bed straight away. The bed sheets had stains (did not appear to be washed because of the the look and feel of it) and it had lots of hair on it. I could expect this from a $10 bungalow in Cambodia but not from a $120++ hotel room in the US. We were simply to tired to complain and to try to get a new room that late. We should have off course, but sometimes you just deal with it and you never ever return. So a very poor maintenance made this to a not so nice stopover...

"Sagging mattress v. partiers in the lobby"
tazyd, 04 Décembre 2015

Cheapest hotel that wasn't booked so I snagged it as have had good experiences in the past with Best Western. Appearance was nice and staff upon check in was friendly. But then sleeping was another story altogether. First night someone let their kids loose at midnight to run the hallways and holler in the lobby area. Second night some gaggle of party goers decided to continue the party in the lobby until 2AM. I don't think staff did enough to quiet them down for the sake of other guests trying to sleep. You get what you pay for as the old adage goes.

"Our Worst Nightmare"
sharonrI7893NT, 02 Décembre 2015

Let me first start off that the Staff of this Hotel was terrific. And the breakfast was good also. But the Hotel itself was not up to Best Western Standards. It needs updating, and rooms need to be cleaned a little better. The first room that we were given was 322. When we first walked in the door the room, it was freezing with frost on the window. We noticed there was a wining, screeching sound coming from the refrigerator. I called downstairs and I was told that we could change our room. The second room that we were given was 324 right next door from the first room. The refrigerator was a lot quieter so we were happy with that. Then I went to use the bathroom. When I sat down on the toilet seat it was so loose I almost ended up in the bathtub. So I tightened the screws underneath so it wouldn't happen again. But that wasn't all that was wrong with the bathroom. When you flushed the toilet it would run for a long time, and then would start making a gurgling sound. And did that numerous times though out the night. I proceeded to get ready for a nice dinner at Folly Beach. I reached down for the lotion that was provided for us to use, and noticed that it had been used by the previous Guest in the room. It was opened, one quarter used, and had grime on the bottle. Needless to say I didn't use it. And then the straw that broke the Camels back as they say happened next. We turned on the heat before we went to bed at 12:30am. The heater was so noisy that we couldn't sleep. We turned it down so it wouldn't go on as much throughout the night, but then it was too cold in the room. I sleep in flannel jammies, so I put on my sweater that I had on earlier over my jammies just to keep warm enough. I think that I finally went to sleep around 5 am. And had a 8 am wake up call. If you decide to stay at this hotel check everything in the room to make sure it works properly when you first arrive, so you can have the issue fixed. Will I stay at this Hotel again? Probably not. I have stayed at numerous Best Westerns across America, and this one was not up to the usual standards that Best Western strives on.

"Hidden Gem"
Carol S, 30 Novembre 2015

We have stayed here several times and each time it has been great. The staff are always friendly and helpful, rooms are clean and the location to downtown or the beach is perfect. Cannot beat the price for all that this hotel offers!

"Needs some updating"
Elizabeth B, 28 Novembre 2015

Overall, not the worst place we've stayed. The tub was stained, the carpet in our room was a mess. This was the first time that a Best Western would not let us check in an hour early. It was Thanksgiving and we had all day plans. Just wanted to unload the car instead of having to do it late at night!!!!

"Better than expected"
John S, 25 Novembre 2015

In Charleston for a basketball tournament and stayed at this hotel for four nights. Staff were very friendly and the room was better than advertised (tv was bigger than the website said, and most rooms have mini fridge and microwave). Cost was less than half the rate for downtown, yet we were very close to everything. Bonus: we got to cross the beautiful cable stay bridge from downtown to Mt Pleasant at least twice a day.

"best stay yet"
322terryj, 24 Novembre 2015

I had a 3 days business trip in MT Pleasant and I book my room at the Best Western hotel for 2 nights I wasn't sure on well the stay was going to be until I sign into my room. After checking in to my room, Right away I knew then it was going to be a good stay by talking to the front desk receptionist. And seem how clean as nice my room look the bed felt great. The receptionist ask me how long I was in town so I told her 2 nights 3 days. she told me if I wanted to get a room I need to check available prices and get one more night stay because the next day the rooms there was going fast. I know I wanted to stay there one more night so I did as she said and book my room for another night. King size bed the first night and a Queen size bed the second night. They had 2 flat screen TV's I had both of them on for an hour one on the New and Weather channel and the other one on my favorite show. I slept so good the first night I knew the next night was going to be even better. I was supposed to check out the room the next day after my first night then sign back in the even when I got off work. and I did but I forgotten my clothes in the room and the receptionist told me not to worry she will get with the house keeper and I can pick them up during my check in that evening when i got off from work. the stay was great the breakfast was great as well plenty of difference breakfast items to chooses from I told my co-workers they missed out on a great hotel with breakfast and a good night sleep they looked tired and hunger the next day for work lol. I was so happy I had to rubber it in their face. Thanks again for all the support Best Western Staff for making my stay the greatest 2 days in a long time. I really needed that and I will be back next year during my business trip again in Jan or Feb 2016

"Great stay!"
Layla D, 23 Novembre 2015

Michelle and Tiffany were great, as were the rest of the staff. Hotel was nice and clean in all common areas. The room was extremely accommodating. Hot Breakfast was always stocked and plenty. Loved the location- easy to get to downtown historic Charleston which is where we needed to be for the weekend. Also close to shopping and food!!

"So close to down town, and so much value"
1melcat, 18 Novembre 2015

Like staying in a hotel that charges twice the rate, at least and only 5 to 10 min away from down town. Much more then a standard motel. Clean and with all the bells and whistles. Could see if you had 4 or more you would think it might seam a little small, but for me a single senior the whole place made me feel pampered. The biggest surprise was the breakfast was as good as any waffle house, there was scramble eggs, sausage, and waffles, plus any extras you could think of. The coffee was so good it prompted me ask the lady taking care of the breakfast area who was doing such a good job, about the coffee, Turns out it was machine that used coffee concentrate which no mater when you arrived you could have the freshest coffee. Just another thing that made my stay. So thanks to all the staff of this hotel.

"Great location, great place to stay!"
Brian G, 17 Novembre 2015

Was able to check in early as my room was ready, minutes from downtown Charleston, close to many types of shopping, Whole Foods, Trader Joes, antiques, thrifts, you name it. Beautiful bridge that the traffic always flows, a great experience!

"Really enjoyed the room."
SCCritic, 15 Novembre 2015

Our room had a king bed, a pull-out sofa, TV, wifi, office desk, and a nice window with a nook. We only stayed one night, but had a nice relaxing time. We paid $140 on a Saturday. It was fair for our special occasion.

"Decent Travellers Hotel"
polartraveller, 14 Novembre 2015

Check in and out were both good. Room was fine, clean and quiet. Non working remote was quickly addressed. Breakfast (hot) was good. Price ws reasonable- recommend to stay. Staff was good and gave good dinner rec.

"Nice motel"
Charlene H, 11 Novembre 2015

Rooms were comfortable and clean. Staff helpful. We only stayed one night before going on a cruise. This motel offered park and ride for cruise travelers. They even offer to get you a ride to pier but we had already arranged our transportation. Very close to places to eat and shop.

"BW stay in Mt Pleasant SC"
F2052FMpaulp, 11 Novembre 2015

We were attending a 55th college reunion. Have stayed at BW in past years/reunions. Had a great time. The Staff was great the room was clean and comfortable, especially the additional pillows, which I like because of hip, leg and knee problems. Being handicaped, both me and my wife, I liked being able to park very near the entrance. The breakfast was OK, the general stuff, I do not expect a $$$$$ style affair. The price was great for being close to Charleston in addition BW sent me a $20 off coupon. Other classmates staying in Charleston were paying $100-$200 per night compared to $80+- at BW. Only 15 minutes from downtown Charleston and The Citadel. At least 3 other couples and 1 single were at the BW with us. When we go to Charleston we will always stay at the BW. On our way home we stayed at the BW in Wytheville VA, off I77 no comparison, it was dingy, noise next door and upstairs, bath was not really nice, security was ?? and price was almost the same. We will stay at BW Mt Pleasant every time but no more BW in Wytheville VA. You get what you pay for, but why the difference within the same organization? I guess we will have to bite the bullet and try to stay at various BW's and see what happens, then check off the locations we will not revisit.

"A Great Place to go anywhere"
ragbagr, 09 Novembre 2015

This was a perfect location and the service was well above and beyond the very reasonable price I enjoyed. The front desk staff and the breakfast lady were so sweet and welcoming. They did an exceptional job at making everyone feel at home and at rest.

"Very clean, super friendly staff"
Sierra R, 07 Novembre 2015

A lot of the reviews I came across weren't that great, so I wasn't expecting much, however, we were very impressed. It was super clean and all of the staff members were so nce. We stayed for two days. Also, it was the first hotel breakfast that I've had that actually had eggs and sausage! I mean, it might have not been super delicious, but still pretty cool! Also, most comfortable hotel bed I've ever slept in. It was actually SOFT, yet firm.

"Comfortable stay"
Rees B, 06 Novembre 2015

We had a lovely stay at this Best Western in Mt. Pleasant, SC. The hotel was clean and comfortable and the location was great. The employees were friendly and helpful. We would stay there again without hesitation.

"Didn't expect much for the price, and was still a little disappointed. Febreeze commercial waiting to happen..."
GooseMan68, 06 Novembre 2015

While awaiting my parents to join me the following day at another hotel, I booked a room just for myself to attend a function nearby. I arrived in the evening (8ish), and then staff was fairly friendly and efficient. When I arrived at my room, there was an oddball character sitting in my hallway, babbling at me as I walked by....kinda creepy. The hallway and room had an overpowering musty smell that they had obviously tried to mask with some sort of deodorizer...but failed miserably. The room was hot when I arrived, but once I dialed the air conditioning down quite a few degrees, the smell seemed a bit better. The room was small but adequate. The bathroom was dated but clean. At this price, I wasn't expecting to be amazed...I was just hoping for a shower and a good night's sleep in an odor free environment. Although it wasn't the hotel's fault, I was awakened by the sawing and hammering from the construction site next door at 7am...You'd think they'd have an agreement to keep the noise down until a reasonable hour so as not to disturb the guests. Honestly, if they'd Febreeze the moldy smell out of this place, it would be a nice little bargain. How the staff doesn't realize that the smell is offputting is beyond me. I have been in hotels in Florida that smelled like this from flooding on the bottom floor, but mine was a 3rd floor room.

"Its Very Friendly"
Kevin H, 03 Novembre 2015

From a practical respective the property is attractive from the outside ,is well located in a quiet location and has all the usual amenities expected of this chain.The rooms are fine and the property is clean.What sets it apart is the friendliness of the reception staff -particularly one night shift lady that we encountered -quite one of the best I've ever experienced.

"First time to Charleston SC"
cogs11, 27 Octobre 2015

The front of the hotel is unkept with signs all over saying "lock it or lose it"! The front desk personnel were very rude.....they wouldn't even give me an "estimated time" as to when my room was going to be ready so I could plan when to come back. The room smelled very musty and stayed damp. Everything seemed clean EXCEPT the carpet....very stained and dirty looking. Our room was cleaned the following day except they didn't replace the towels (unbelievable) or clean the coffee maker (or refill coffee supplies). Breakfast was ok but cramped.

"No complaints"
jgalwaysonholiday, 16 Octobre 2015

We stayed here for 2 nights while on a road trip holiday and were quite satisfied with everything. The room was fine and the bathroom clean and tidy. Breakfast was not the best but it was the same as other BW properties we stayed at during the trip. Location is reasonable- a short drive to the ferry. Nothing outstanding about it but it was fine overall.

"Road Trip"
herleyberley, 15 Octobre 2015

Nice property with clean and comfortable rooms. It's in a wierd location though and the staff isn't very knowledgable about the area. There are a lot more bars/restaurants in the area than it seems. A quick drive to downtown historic Charleston without the prices hotels of downtown.

"Close to ports for your cruise"
Michael G, 11 Octobre 2015

Compared to the prices of other hotels in this area this place seems to be the best deal. If you are going to take a cruise I would suggest you Uber a van or taxi...hotel shuttle is a little high for a 10 minute ride.

"Great Value and Close to Everything at Patriot's Point"
Tom G, 03 Octobre 2015

We asked for a room on the top floor with a king sized bed and my requests were met. The furnishings were relatively new and the room included a refrigerator and a microwave. It was a short drive to the French Quarter. There were many restaurants close to the hotel. The room was comfortable and quiet. We enjoyed our stay and would return again.

"Caught Them Painting"
aeh0912, 30 Septembre 2015

Hotel is within a half mile of the U.S.S. Yorktown as well as the Fort Sumter Cruise Line. The entire first floor of the hotel was closed off due to painting. Otherwise, the room was clean, and cool. (Room's air conditioner was turned off before my arrival). The facility was noise free. Hotel offers a good continental breakfast.

"Wish I Had Stayed Somewhere Else"
Wendy B, 29 Septembre 2015

The desk staff at check in were awesome. We got to our room and everything felt damp, and there was a moldy/mildew smell. My husband ended up being sick from the mold. One day we left for the day, acknowledged the cleaning staff on the floor, returned to an unserviced room. The front desk got me clean towels, but that was all that could be done at that time. Bed was very uncomfortable.

"Clean and Friendly Staff"
Amy W, 23 Septembre 2015

This was our second stay at this location. It was clean and the staff very welcoming and helpful. Typical continental breakfast items. The Wi-Fi in the room was not great on our smart phones. It was a quick drive over to Charleston and close to many great restaurants and the beach. I would return.

"Decent place, nice location"
Terry C, 22 Septembre 2015

This hotel is clean, quiet and non-smoking. Exactly what I look for when traveling. The bonus was the great location at Patriot's Point. It it convenient to good restaurants and the beaches. Couldn't ask for more.

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