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Best Western Hotel San Marcos Inn, Morro Bay

4.0/5  - basé sur 589 notations.
250 Pacific Street, 93442-2261, Morro Bay, United States - See map
Best Western San Marcos Inn - Hotel Exterior The Best Western San Marcos Inn is ideally located in the center of Morro Bay. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Choose this comfortable and luxurious Morro Bay hotel. Conveniently located half way between Los Angeles and San Francisco, the Best Western San Marcos Inn offers travelers a perfect gateway to many of California's great attractions. The hotel is also accessible to many sites of interest in the Morro Bay area, including the Morro Bay State Park, Montaña de Oro State Park, and Hearst Castle. Hotel guests enjoy easy access to multiple recreational opportunities including golfing, beaches, kayaking, fishing, birdwatching, shopping, whale watching and wine tasting. This deluxe California hotel offers rooms with bay, ocean and Morro Rock views. All rooms come equipped with cable satellite television with HBO®, free access to high-speed Internet, microwave and refrigerator. The hotel's Hydra Therapy indoor spa is also an ideal place for guests to relax and unwind. Other hotel amenities include a complimentary deluxe continental breakfast, and complimentary wine and cheese every evening. Guests at this deluxe Best Western hotel are sure to have a pleasant stay! Front desk is closed from 11:00 p. m. to 7:30 a. m. daily. After-hours check-ins are accommodated with a lock box at the lobby entrance. Hotel personnel available 24-hours via emergency telephone located at lobby entrance.

Best Western

Hotel San Marcos Inn

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Hotel advantages

  • Spa
    Spa

Guest reviews

In partnership with tripadvisor fr
GreenLeader Gold
 
based on 589 guest reviews
NOTE ISSUED
Excellent
200
Very Good
211
Average
103
Poor
55
Terrible
20
REFER TO NOTICE
Business Business
34
Couples Couples
286
Family Family
159
Friends getaway Friends getaway
48
Solo travel Solo travel
33
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Not the best, but close to everything."

3
10/11/2018

The continental breakfast made this hotel shine but that is all. The place is really old and needs new decor bad. The rooms smell and its just from the old bedding and stuff in the room. The staff is not to helpful and must be new, they don't go out of their way to help you. Would not recommend this hotel.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
While we are pleased to know you enjoyed our breakfast we apologize that your stay was not everything you anticipated. Updating the property and decor is something we are working on. Nevertheless we wish you happy future journeys. Regards, Best Western San Marcos Inn

"3.5 stars"

3
30/10/2018

When travelling in areas I am not familiar with, I like to book in at hotel chains, so I know we will have a descent place to stay. This was a good choice. Our room was a bit older and dated decor, bathroom small, but the bed was very comfortable and we liked the balcony, even though our view was of the parking lot. Breakfast the next morning was adequate to get you going and staff friendly. Only real negative is the lack of parking, which could be a real problem for anyone with mobility issues. There is a great deal of on street parking, but limited close to the elevators. Great hotel and a great price in a charming little village half way between LA and SFO!!

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Our staff is pleased to know you enjoyed your stay with us. We'd look forward to seeing you again the next time you visit our beautiful area. Happy travels, Best Western San Marcos Inn

"Very nice"

4
27/10/2018

Very nice and comfortable hotel: large rooms and clean. The bathroom is a bit small. Kind staff at the reception. Clear view on Morro Rock. The best is the little appetizer with good wine you can test in the evening.

mamamorro, Manager at Best Western San Marcos Inn, responded to this review
Thank you for your review!

"Company Advancement of Excellent Employees Guarantees Ongoing Success...Stay Here!!"

5
24/10/2018

This reviewer has been a regular guest at this hotel since 2003...and for good reasons, of course. In addition to competitive pricing, customer service is an equally if not more important factor when choosing your ideal accommodations. Location, cleanliness and covered parking are also part of a decision making process. All these criteria can continually be assured when staying at this hotel. The main reason for continuing satisfaction at this location is the company's recognition and nurturing of excellence in staff, with subsequent promotion of those employees practicing excellence at the workplace. Stacey, pictured, worked at the front desk in 2015 and has since earned the title of General Manager as of July 2018. Each visit, since 2003, has been very pleasant. Of course, things will go wrong and when they do, the problem disappears. This visit has been no exception! Mother Nature kicks in her two cents also...note the great sunset and cloud formations observed from the hotel property, not to mention Morro Bay Rock. Over one year, it has been observed the breakfast menu has improved with two hot protein items added and the ocean view Jacuzzi room 100% improved with new tile, windows and hot tub. Thanks to Stacey for leading the employees to give us visitors the best accommodations and atmosphere in Morro Bay.

mamamorro, Manager at Best Western San Marcos Inn, responded to this review
Thank you for your fantastic review! Looking forward to seeing you next time you are in the area. Safe travels!

"Interesting little Motel"

4
19/10/2018

We were not expecting this motel to be as nice as it turned out to be. It was just a block up from the bay, there seemed to be enough parking (EXCEPT HANDICAPPED PARKING) and the handicapped room was spacious enough for my cousin's wheelchair. The tub was ;low enough for her to get in,and worked just fine for me. We didn't try the breakfast, but I was able to get hot water for my tea, Filtered would have been better, but it worked. I would have liked air conditioning, but it was cool enough to sleep at night.

mamamorro, Guest Relations Manager at Best Western San Marcos Inn, responded to this review
Thank you for your review!

"a very pleasant stay"

4
18/09/2018

two night stay while meeting friends out of town, The Motel itself id older but has had a number of updates and is actually very nice in its own way. When the place was first built Im guessing it was open air in the center of the building since then they have roofed it and added a small business center along with a little more secure entries. They do have a happy hour serving wine and cheese it is basic bulk wines and store cheeses but it takes the edge off. The rooms are clean however the bed could have been a little more quality and pillows were limp. Water pressure was good and room had a microwave, small refrigerator and coffee pot, Much more then I can say when visiting some large facilities. when you are traveling you need these in the room. TV was good plenty of programs to watch.The room even supplied its own iron and hair drier which was nice. All rooms have a large slider one half the motel faces the Embarcadero the other half the city. either way fresh air and cool breeze coming in. Morning breakfast is supplied which includes waffles eggs sausage fruit and wonderful local made scones, which I was told by the baker who was delivering they only make for large facilities, I would have bought a box to go. Rooms rates are based on season and day, Came in on a Saturday which was over twice the amount I was charged on a Sunday night, but that's typical. The only down fall was the hot tub was being remodeled, which I was really looking forward to. You are one block to the water great views and very nice service.

sunshine_deann1, Manager at Best Western San Marcos Inn, responded to this review
Thank you for your amazing review! We hope to see you next time you are in the area.

"Returning Home"

4
22/08/2018

We were traveling home after a family wedding at Huntington Beach. We chose not to make a reservation because we weren't sure where we would be. We arrived in Morro Bay and after driving around decided to see if the Best Western San Marcos Inn had any rooms available. We got lucky, not only did we get a king room but it was an ocean view!! After checking in, the desk clerk gave us several options for dinner.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Our staff is happy to know we were able to get you into a room with one of our fabulous views. We hope to see you again the next time you travel along the Central Coast. Regards, Best Western San Marcos Inn

"One of our new favorites"

4
19/08/2018

We recently stayed and enjoyed our visit trendously. The kids were disappointed because the Jacuzzi was under construction. Which looks like it will be amazing. My husband and I enjoyed the wine and cheese our and it set the tone for the rest of our trip. We travel tobtge central coast often and this will be our go to. The staff was very sweet and helpful. Make sure to get a 2nd or 3d level sea view. Here are some pics from my balcony.

sunshine_deann1, General Manager at Best Western San Marcos Inn, responded to this review
Thank you for your review! We look forward to seeing you the next time you are in the area.

"May be the Best VIEW of the ROCK"

5
16/08/2018

NIce, clean, easy. You can walk to the restaurants and to view the ROCK only a block from the Coast. Staff is very friendly and the hotel is clean and organized; They even have car-port parking. We were pleased with our stay. Highly recommend it if you are staying in Morro Beach.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for the lovely review. We agree with you, we do have awesome views of the rock! Our hope is that we'll see you again soon. Happy travels, Best Western San Marcos Inn

"What a view!!"

4
04/08/2018

I have stayed at a lot of Best Western's for both business and pleasure and I have to say this location was one of the best! When you stay in Morro Bay the highlight of the whole area is Morro Rock and I opened my balcony screen to see....you guessed it, Morro Rock just down Pacific Ave.....it was cool! The Inn itself is typical, nothing fancy but clean and roomy with a great view. Good breakfast and noon checkout is a real plus....definitely would stay here again if in the area.....!

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for the lovely review. Our ocean view rooms are hard to beat. We are happy to know you enjoyed your view and your stay with us. It would be our pleasure to provide you with another wonderful stay the next time you visit Morro Bay. Happy travels, Best Western San Marcos Inn

"great value and location"

5
30/07/2018

Overall an excellent experience. The only issue is the place could use a fresh coat of paint. Staff were friendly and helpful, breakfast was the usual BW buffet - scrambled eggs, waffles, pastries. Location is two blocks from the water and an easy walk to places to eat.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We are pleased to know you enjoyed your stay with us. We look forward to seeing you again the next time you visit our beautiful area. Happy travels, Best Western San Marcos Inn

"Great location. Some issues"

3
29/07/2018

Very good location close to the harbor - two blocks away down a hill. Some interesting issues such as a "child's toilet" situated close to the floor and rather awkward for an adult. Shower head at the opposite end of the spectrum. Very high and reachable by someone at least 7-feet tall. I, at 5feet 6, could not touch it with arms fully extended. Two rather interesting extremes. Liquid soap dispensers in shower rather stingy and noisy. Bar soap never replaced during 4-night stay. Good morning breakfast but breakfast meats only provided two of four mornings. Attached picture of view from top floor room for those not on the bay side. Small, nice balcony and view not a problem for me. Covered parking. The "business center" is a desk with very slow computer in a wide spot on second floor. Nice B&W printer. They offer wine and cheese in the evening. This is nice if you can think of nothing else to do in this lovely holiday town. They do have a pool which was under repair when we were there. Don't know if inside or outside. Never saw it. No matter we would not have used it anyway.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We appreciate your feedback regarding your stay. We've notified our housekeeping department regarding your comments. Our hope is you will give us another try the next time you visit Morro Bay. Regards, Best Western San Marcos Inn

"Quick trip"

4
18/06/2018

This was a great little hotel in a pretty perfect location. Walking distance to the embarcadero, what more could you want!? The room was clean and roomy. The staff was friendly. We only stayed here for 1 night, so this was plenty for what we needed. The price was one of the most reasonable for the night we booked. Just a heads up, it didn't bother us much, but I know it will some. This hotel is 3 floors. So if you're not on the top floor, you will most likely here the people above you.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We appreciate your review and thank you for posting it. It would be our pleasure to see you again and provide you with another great stay. Happy travels, Best Western San Marcos Inn

"Walking distance to restaurants and marina"

4
18/06/2018

This is a funky little motel but fun. Get a reservation on the view side - walking distance to all restaurants and little shops. They serve a breakfast and a little wine hour in the evening. Small deck but big enough for two little chairs

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for posting your review. We do have a great view on the ocean side of the hotel. We look forward to providing you with another enjoyable stay the next time you visit Morro Bay. Regards, Best Western San Marcos Inn

"Nice view if you are on the ocean side, but kind of a run down hotel."

3
05/06/2018

First time here. This place is old, and feels old. We got a room with two queen beds, and it was tight Could not get around the bed to reach the heater control. Maybe this room should have had just one bed in it. The bathroom mirror was useless, but the hallway mirror had no light, strange design. The Wifi, was a hit and miss ordeal, it kept bumping me off, so I'd have to log back in, and when it was working it was very slow. The staff here was very nice, the rooms were clean, and there was lots of parking.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We appreciate your feedback regarding your stay with us. We are currently working on improving our Wifi reception. Our hope is that you'll give us another try the next time you find yourself in Morro Bay. Regards, Best Western San Marcos Inn

"Great location"

4
30/05/2018

We spent 3 nights. Loved the location. Two blocks from the bay. Staff was great. Christina even turned on the juice machine so I could get a glass of OJ in the afternoon to take medication with. Acknowledged us as reward members with a small bag of goodies. Breakfast was decent with a few hot items, breads, cereal and a waffle machine as well as juice/coffee/milk/water. We had 2nd floor with a view. Had everything we needed in the room. We'd definitely stay at this location again.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for sharing your experience with us with other travelers. It would be our pleasure to once again provide with another wonderful stay. Regards, Best Western San Marcos Inn

"Very nice hotel"

4
29/05/2018

Excellent location, had view room room which was nice and worth the upgrade, excellent caring staff, has limited covered parking with plenty of parking on street if needed. close to shops, bus, resuturants

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for sharing your experience with us with other travelers. We look forward to providing you with another wonderful stay the next time you find yourself in Morro Bay. Regards, Best Western San Marcos Inn

"Good stopover"

5
27/05/2018

Good hotel for a 1 night stopover just back from the main front. If you listen carefully you can hear the sea lions barking in the distance. Rooms were a good size and spotlessly clean. Breakfast was very basic but did the job and everyone we encountered were friendly and helpful

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for your feedback regarding your stay with us. We look forward to seeing you again. Regards, Best Western San Marcos Inn

"Just what we needed."

5
14/05/2018

Great location, affordable, clean, and friendly staff. You can see the rock from the front of the hotel. All the staff was friendly. The room was clean and had everything we needed. Breakfast was great and the complimentary cheese and wine in the evenings was a nice touch as well.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Our staff thanks you for the lovely review. It would be our pleasure to see you again soon. Happy travels, Best Western San Marcos Inn

"Good place to stay overnight"

3
04/05/2018

Front desk friendly and courteous. Parking was sufficient. Walking distance to restaurants and shops. Breakfast typical of this category of hotels. Excellent location. The hotel shows its age. No air conditioner in our room; did need it when we were here. Only two outlets near work desk; was fine for overnight. Bed was not that comfortable. Room was clean. Nice balcony with two chairs.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for the feedback regarding your stay with us. We apologize for the lack of air conditioning. Most of the time just opening the slider to the balcony will let the ocean breeze in. We'll be here for you on your next visit to our beautiful area. Regards, Best Western San Marcos Inn

"stayed for 5 days with great service"

4
01/05/2018

We had originally intended to stay for 2 nights and extended to 5 due to business needs, The staff were very accomadating with the extension and did not need to move us. We liked the view of Morro Rock from our window too. The room was clean and the linens were clean. the motel is a little old but well kept.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Our staff is pleased to know of your enjoyable stay with us. It would be our pleasure to once again provide you with another wonderful stay. Happy travels, Best Western San Marcos Inn

"Great location but older building"

4
29/04/2018

Not bad...not great. We had an ocean view room. The room is pretty basic. It does come with a microwave, coffee pot, and a mini fridge. That's always a plus. The view of the rock from the balcony is really nice and relaxing too. They do need to update their rooms though, and add some better seating with a table on the balcony. The price for the weekend can be steep, so a little updating in the rooms would better match the price point for this hotel. On the upside, it's only two blocks from the Embarcadero, but then there are lots of hotels within walking distance.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for the feedback regarding your stay with us. We continually strive to improve our service to our guests and our hope is that on your next visit to Morro Bay you will give us another try. Happy travels, Best Western San Marcos Inn

"Very nice service!"

5
29/04/2018

Thank you to the person who checked us in and upgraded to ocean view! So clear and sunny. Great service, will definitely stay there again. Loved the hot tub very warm. Great breakfast, improved so much!

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
It would be our pleasure to once again to provide you with another wonderful stay. Regards, Best Western San Marcos Inn

"Second visit, just as lovely as ever"

5
29/04/2018

I am someone that doesn't look at a hotel room as just a place to sleep. I look at it as a place that can really enhance your overall experience in an area. This is our second stay at Best Western San Marcos - our first visit was a year ago. We come back for the great location, amenities, cleanliness and reasonable price. Hotel is just a block up the hill from the Embarcadero, and directly up the hill from the Flying Dutchman, our favorite Morro Bay restaurant. Half of the rooms have a bay view, and a lovely small patio with chairs to enjoy the view. Breakfast is fantastic- great continental selection including waffles, hot eggs and sausage. Love, love, love the wine and cheese happy hour!!! They shortened the “happy hour” from 2 hrs last year to 1 hour this year, but it's still nice to have. They also have board games to borrow and sparkling apple cider, so my daughter, hubby and I enjoy the happy hour together playing board games. We all look forward to it every year, and hope they keep the happy hour in the future! Lobby and common areas are nicely decorated, and clean. They have a lovely indoor heated spa (it's the size of a small pool), that my daughter likes to play in. They also have fitness bags to borrow, and a computer in the lobby my daughter used to play games. Friendly staff too!I love when a hotel has amenities and is a great location because it makes the trip so relaxing and fun. Like a home away from home. This is one of our favorite hotels we've ever stayed at! Just a note - the rooms have ceiling fans, but no coolers. The rooms get kind of warm and stuffy with the patio door shut, and I like to sleep in a cold room or I have trouble sleeping.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We love to hear from repeat guests. Our staff is so happy to know of your enjoyable stay with us. We look forward to seeing you again. Happy travels, Best Western San Marcos Inn

"Relaxing Ocean View"

4
23/04/2018

When I want to stop half way between LA and SF, I enjoy staying at the Best Western San Marcos Inn. I enjoy the ocean view and listening to the sea lions. I also enjoy going to the awesome steakhouse 2 blocks away called Dorn's.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We love to hear from our repeat guests and are pleased to know you enjoyed yet another stay with us. We'll be here for you on your next trip. Regards, Best Western San Marcos Inn

"Great place with nice views"

5
20/04/2018

This was my first time staying at this hotel and I was pleasantly surprised. Not a fancy hotel, but it was clean, well decorated, and great bedding. It looks better inside than outside. The only negative, are the walls are super thin and we could hear our neighbors. I loved the views from our balcony. We will be back!

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Our staff is pleased to know you enjoyed your stay with us. We hope to see you again soon. Happy travels, Best Western San Marcos Inn

"Great view, questionable quality"

3
17/04/2018

View and location are fantastic. Enjoyed the lanai w/chairs. But room needs repair, reconfiguration +upgrading ( especially the beds). Breakfast so-so, coffee + complimentary soaps definitely so-so...Not worth the nearly $200 for a weekend night.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We appreciate your feedback regarding your stay. We have been working diligently on our breakfast quality and are proud to serve coffee from a local roaster. We've taken your comments to heart. Regards, Best Western San Marcos Inn

"Great service!"

4
16/04/2018

The staff was very friendly and shared recommendations for restaurants and local sights. The hotel was clean and comfortable. We would definitely stay again. The ocean views from the 3rd floor were great.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We look forward to seeing you again soon. Call us direct for the best rate and exact room type. Happy travels, Best Western San Marcos Inn

"Mirar la roca"

5
14/04/2018

A perfect peaceful stay. Great town, great view... 3 stacks & a rock. Great people, great service, great price. What? Now the system is saying I gotta write more... What more is needed to be said? Loca!

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for your feedback. Looks like you said it all for us! Regards, Best Western San Marcos Inn

"MY Birthday present"

5
11/03/2018

I was wanting to do something special with my Mom and wanted to take her to Morro Bay. Decided to look for hotel with a swimming pool. This Hotel had a great Breakfast Buffet . Good location and it wasn't to hard to find.

mamamorro, G.M. Asistant at Best Western San Marcos Inn, responded to this review
We are happy to have been a part of your birthday celebration. We'll be here for you on your next visit to Morro Bay. Happy travels, Best Western San Marcos Inn

"Nice hotel with VERY nice staff!"

4
05/03/2018

stayed overnight on thursday 3/1/18. excellent location. had a very nice handicap-accessible room. it had all the conveniences, microwave, fridge, coffeepot, ironing board and iron, hair dryer, giant screen tv etc. super-comfy bed. spotlessly clean room and immaculate bathroom. good work desk. excellent wi-fi. elevator to upper floors. secure parking. nice neighborhood, quite safe. and the front desk staff incredibly nice, friendly, helpful. nice guest lounge on 2nd floor. i only gave it four stars because it isn't an expensive super-luxury hotel with all the amenities you expect at a ritz-carlton. but for its modest price, it is a real bargain and VERY nice!!!

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We are pleased to know you enjoyed your stay with us. It would be our pleasure to once again provide you with another memorable stay. We'll be here for you on your next visit to Morro Bay. Happy travels, Best Western San Marcos Inn

"Coast getaway"

4
19/02/2018

We just stayed two days here 2/15 -2/17. I had previously stayed here in the 90's. Being a housekeeper for many years at big Hotels I am picky about my room, I looked for anything yukky and couldn't find it. We were in rm 321, so no ocean view, but the room was nice. Carpet nice ..no crud behind bed or nightstands, hairs, crumbs or dust. The bathroom window opens into the exterior hall, a little weird, but not terrible. The front desk area and lobby is very clean and pleasant, as well as the breakfast area. The exterior is clean and nice. It has an indoor spa nice but my one complaint..not hot enough..the trek back through the atrium and up to 3rd floor was a shivering experience lol. Nice place good price..just turn up the spa heat ;-))

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for your feedback regarding your stay with us. We are so happy to know that you appreciated our cleanliness. We've notified maintenance regarding the temperature of the spa. It'll be ready for you on your next visit to Morro Bay. Happy travels, Best Western San Marcos Inn

"Average hotel but great location"

3
03/02/2018

This hotel was a short walk to the beach, so the location was perfect. The accommodations were fine...clean and comfortable but a little tired. The walls are really thin and all we could hear from very early morning was a crying baby next door. But there's not much that can be done about that. Breakfast was also average (stayed at a BW in Santa Barbara the night before and the breakfast was much much better). With that said, the price was right and the location we great and it fit our needs for a one night stay.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for letting us know about your stay with us. We are currently working on updating our rooms and a complete remodel of our spa. Our hope is that the next time you visit Morro Bay you will give us another opportunity to provide you with a memorable experience. Regards, Best Western San Marcos Inn

"Nice location and Great Staff"

5
20/01/2018

After a long day of traveling, I was a bit mentally foggy and was ready for a nap. Upon arrival, I was greeted by Angela, she had a wonderful smile, sunny personality and extremely knowledgeable and efficient. Most of all she was quite patience with me. We were given a room with a balcony which overlook the bay and Morro Rock. The hotel is one short block from the water. The room was clean and tidy and had a flat screen tv, mini-refrigerator, hairdryer, iron and ironing board, microwave, etc. The bed was quite comfortable and the neighborhood was quiet at night. We took a walk along the waterfront (one block away) and there were quite a few restaurants and shops. We mostly would stay here again when we're next in Morrow Bay.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Our staff is happy to know you enjoyed your stay with us. It would be our pleasure to once again provide you with another wonderful experience the next time you visit Morro Bay. Regards, Best Western San Marcos Inn

"Downhill"

2
11/01/2018

We have been stying here for a number of years and always enjoyed until this stay. The staff was short and curt at check in and continued. Definite attitude in her demeanor. Also, just seemed like everything was lacking. Couldn't find the cheese tray for Happy hour. Wine offerings lacking, why don't you serve a red wine? Breakfast foods were empty, on and on. Just had stayed at BW in Santa Barbara on the beach and they had a full breakfast at a much better rate. Shower in our room outdated. Will stay in Cayucos at the good beach hotel there from now on. Good views, balcony and for sure a much better full breakfast, which you don't offer.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Please accept our apology that your stay was less than expected. While we have chosen to no longer be a "Plus" we continue to upgrade and improve the property and our service to our guests. That being said we wish you happy future journeys wherever they may take you. Respectfully, Best Western San Marcos Inn

"great view. great location. Clean and comfortable"

4
09/01/2018

I had a 3rd floor ocean view room. The view is spectacular. The bed is comfortable. The internet worked flawlessly. The hotel is a block away from the bay, and restaurants. Quiet neighborhood at night. We stayed in December which is the tourist off season, meaning that it is quiet and peaceful in town. I love the quiet peaceful atmosphere in the winter.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for the lovely review. You've said it all for us. We look forward to seeing you again soon. Happy travels, Best Western San Marcos Inn

"Great value/rock-hard beds"

4
06/01/2018

I have stayed here twice now and have enjoyed this hotel with exception of the beds. It is centrally located in downtown Morro Bay near shops and restaurants. The view is great if you upgrade your room. The staff is friendly, but seem in a hurry... The hot tub is massive though the jets are weak. Breakfast is free with the requisite carbo-loading. Many good places nearby if you want something other than waffles.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for your feedback regarding your stay. One of the projects we are currently working on is updating the spa. We hope to see you again the next time you visit Morro Bay. Regards, Best Western San Marcos Inn

"Fun with Fran"

5
05/01/2018

Had stayed at this hotel in the past and was pleasantly surprised by the updating of the facility. Extremely polite and friendly staff! Enjoyed the proximity to the Embarcadero. Hope that the spa is soon updated as well. Very clean and quiet.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for noticing our hard work. Updating the spa is one of the projects we are currently working on and hopefully it will be complete in time for your next visit to Morro Bay. Happy travels, Best Western San Marcos Inn

"Best Value and Amenities in Morro Bay"

5
22/12/2017

Have been here many times on leisure trips, and never fails to satisfy. Very good staff, comfy rooms, fine breakfast. They DID have their usual free wine and cheese when we went but was told it had been stopped then resumed.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We love to hear from our repeat guests and are happy to know you had another satisfying stay with us. We look forward to seeing you again soon. Happy travels, Best Western San Marcos Inn

"Best Deal in Morro Bay CA"

5
14/12/2017

The Best Western San Marcos in Morro Bay CA provides excellent service, quality, location and value! In addition to a very scenic location (highly recommend the ocean-side rooms) the facility has a wonderful spa room and wine and cheese in the evening! There are a lot of choices for lodging in Morro Bay, but this is one of the very best!

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Our entire staff would like to thank you for the lovely review. We'll be here for you on your next visit to Morro Bay. Happy travels, Best Western San Marcos Inn

"Great Value"

4
11/12/2017

Morro Bay Best Western was a great place to stay. You can smell the ocean from your room. The staff was great , the room was , clean. Morro bay is California secret that is under rated for it value. A nice little fishing community that offers many great places to dine . You can also take a fishing trip if you like, half day or full day.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We'd like to thank you for the lovely review. We are so pleased to know you enjoyed your stay with us. Our staff looks forward to seeing you again the next time you visit our beautiful area. Happy travels, Best Western San Marcos Inn

"Birthday getaway"

5
29/11/2017

Last minute trip just before thanksgiving. Stopped in and we were given a great rate. Love the location and breakfast. This is our third time staying at this hotel. Staff was great. We were offered a second night at even a lower rate.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We are so pleased you chose us for your birthday getaway. The staff is happy to know of your enjoyable stay. We look forward to seeing you again soon. Happy travels, Best Western San Marcos Inn

"Hotel stay"

4
21/11/2017

Hotel was nice, with the exception of the thin walls. Can hear everything going on in the room next door. Hotel staff was friendly and polite during the stay. Room was clean and bed was very comfortable.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We appreciate your feedback and apologize for the noise issue. Our hope is that you'll give us another try the next time you visit Morro Bay. Regards, Best Western San Marcos Inn

"Not happy with Best Western Sam Marcos Inn"

3
20/11/2017

The cut backs in amenities was a sore spot for my family this year. No wine, cheese, and crackers in the evening. Hot tub was unavailable for the second night of our stay. The hard boiled eggs at breakfast were still frozen when served.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for your feedback. You'll be pleased to know we are bringing the wine and cheese back for an hour every evening. Also we have purchased a new refrigerator so there will be no more frozen eggs. Our hope is that you'll return to enjoy our hotel again. Regards, Best Western San Marcos Inn

"Great View but that's all!"

2
10/11/2017

Thin walls meant sleepless nights. TV on all night on one side and partying on the other. Front desk closes at 11:00 pm so could not report it. Spent 3 nights. Not sure what gives this place a "Plus" designation. Friendly staff is only positive. NO air conditioning or fan which would have helped with noise from other rooms. No returning there for us. View is great but very small patio.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We apologize that your stay was less than you expected. We are sorry for the noise from the other rooms. While you may not want to stay with us again let us take the opportunity to wish you happy future journeys. Respectfully, Best Western San Marcos Inn

"Near the water"

3
09/11/2017

The location is the thing. Walking distance to the beach and amenities, shops, and restaurants. We were so close to the ocean the barking seals disturbed our sleep. It was funny for a minute until we realized that the room did not have air conditioning so we could not shut the sliding glass door. The room was clean, the bed acceptable, and the water pressure in the shower was ok. The parking spaces are really a tight fit making it difficult to maneuver so I parked on the street. The service was ok, nothing extremely good or bad. It's just really average, but it served it purpose for a two nights.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We appreciate your feedback regarding your stay with us. We are continually making improvements to the rooms and the property in general and hope that on your next visit to our area you'll give us another try. Happy travels, Best Western San Marcos Inn

"great value for the money"

4
08/11/2017

Great location, reasonable price, good staff and comfortable rooms make this property a good pick to enjoy the central coast. 12 miles away from San Luis Obispo, close to Pismo and Avila beach. You can hear the sea lions at night.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Our staff is happy to know you had an enjoyable stay with us. It would be our pleasure to see you again. Regards, Best Western San Marcos Inn

"Great Place to Stay in Morro Bay"

5
06/11/2017

The accommodations were excellent and we were within easy walking distance of restaurants and shopping. We would definitely stay here again when we come to the Morro Bay area. The Central Coast is a wonderful area to visit and we come here often.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We are so pleased to know you enjoyed your time with us. We certainly look forward to seeing you again soon. Happy travels, Best Western San Marcos Inn

"Nice Room with views in Nice Location"

4
02/11/2017

We stayed here for only 1 might as part of a road trip around California, but we would have happily stayed longer if it had been practicable. We arrived a little early for check-in and our room was not ready, but we were told it would be ready in approx 1/2 hour and we were able to leave our car and baggage at the hotel while going for a walk around the resort. When we returned our room was ready, and a delightful room it was too, with views of the rock and the harbour. The room was comfortable and nicely equipped, all the staff we met were pleasant, friendly and helpful, and the breakfast while nothing special was adequate, though a little late opening. The atrium in the main building is pleasant and airy, and the hotel has a lift which was welcome. We also appreciated the welcoming email sent to us as soon as we had booked - a nice touch. A very enjoyable overnight stay and a suitable base for a much longer stay.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for the lovely review. We hope you'll choose us again the next time you plan a California road trip. Happy travels, Best Western San Marcos Inn

"Best Ocean View for the Money!"

5
29/10/2017

We enjoyed a wonderful ocean view, including Morro Rock, from our king-size room. We were also only 1 block from the Embarcadero, so we could easily walk to the ocean side restaurants and quaint little shops, as well as the Farmer's Market! It was romantic and fun!

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for the lovely review. It is hard to beat our ocean view rooms. We are happy to know of your enjoyable time with us. We look forward to seeing you again soon. Happy travels, Best Western San Marcos Inn

"Relaxing getaway"

4
28/10/2017

Loved the location. Staff was friendly. Unfortunately the bed and pillows were very uncomfortable, time to replace them. Overall great value & wonderful area to stay, everything was within walking distance.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We appreciate your feedback and want you to know we are in the process of replacing our beds and pillows. Our hope is that we'll see you again the next time you visit Morro Bay. Regards, Best Western San Marcos Inn

"And The Tradition of Service Just Keeps On Coming"

5
27/10/2017

This reviewer has come here on a regular basis since 1999 and will still keep coming back. STACEY  and ANGELA allowed an early check in for a four day visit.  They were exceptionally accommodating to other guests coming in and out of the lobby. There were two days of record temperatures (104 F); my room was just too hot due to the off shore breeze and extreme temperatures. My room was quickly and cheerfully relocated.  As the hotel is so close to the ocean, the majority of the time, air conditioning is not necessary. Both the rooms were well maintained and exceptionally clean.  One half of the rooms have great ocean views and you can benefit from the fresh ocean breeze (note photo of sunset view.) Another advantage is the three way sheltered parking; your car will stay cooler and cleaner. JILL was also observed to be helpful to the guests.  Thanks to ROSA for giving a "friendly reminder" to a room of guests who were just a little to loud!

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We love to hear from our repeat guests and are very happy to know you had another enjoyable stay with . We look forward to seeing you again soon. Happy travels, Best Western San Marcos Inn

"Hearst Castle Visit"

5
26/10/2017

Room was nice, with a view of the rock. A short walking distance to waterfront restaurants, and an easy scenic drive to San Simeon a few miles up PCH. The front desk folks are very nice and helpful. We would stay there again.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for the lovely review. We look forward to seeing you again soon. Happy Travels, Best Western San Marcos Inn

"Walls are thin!"

2
25/10/2017

Unfortunately the room walls are thin. We could hear our neighbors when their shower went on, when they opened and closed their door and our upstairs neighbor either weighed 500 pounds or the ceilings were as thin as the walls.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We apologize for the noise issues you experienced. Our hope is that you will give us another try the next time you visit the Central Coast. We wish you happy future journeys. Regards, Best Western San Marcos Inn

"Comfortable Stay"

4
25/10/2017

Rooms are spacious and comfortable. Hotel is located in a great location. Easy access to shopping, dining and freeways. Staff is very helpful, friendly and accommodating. Have stayed here 2 to 3 times and find that the location is ideal for all of our needs. We usually walk to where we want to go in town. Driving to nearby locations is easy with freeway access and road into surrounding town.s

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Our staff is happy to know you enjoyed your stay with us. We'll be here for you and look forward to seeing you again the next time you visit Morro Bay. Regards, Best Western San Marcos Inn

"A quick stay"

5
24/10/2017

A very comfortable and ideally located hotel. We could easily walk to waterfront area and cute shops and restaurants starting just a block away. Quiet and spacious room. Staff are very friendly We are planning to stay there again soon in just a couple of months

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We are so pleased to know you enjoyed your stay with us. We look forward to seeing you again in a couple months. Happy travels, Best Western San Marcos Inn

"BW San Marcos Inn, Morro Bay"

4
21/10/2017

A small property located in a quaint town. Room was clean and comfortable although a little outdated but not bad. No air conditioning - only a ceiling fan and patio door with a small balcony. Our room overlooked the bay which was very nice. Fortunately we were there during cooler temperatures and didn't miss the air conditioning but could be bad during warner temperatures. Walking distance to restaurants and night life. Breakfast was moderate. Over all a good property and would stay again.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for taking the time to post your review. We look forward to seeing you again the next time you visit our beautiful area. Regards, Best Western San Marcos Inn

"LIGHTHOUSE CENTURY"

4
17/10/2017

We were in Morro Bay for the Lighthouse Century ride and stayed at the San Marcos Inn for 3 nights. It lived up to our expectations of a Best Western hotel/inn. The Inn is older, but the room was big and clean. The breakfast that was provided was not as extensive as some BW hotels we've stayed in, but still very good and the staff was very polite and helpful. There is no air conditioning but the room does have a ceiling fan which helps a little.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for your feedback regarding your stay with us. We look forward to seeing you again the next time your group visits the Central Coast. Happy travels, Best Western San Marcos Inn

"Great Ocean View"

5
16/10/2017

We loved that our room was on the ocean view side with a balcony to sit on and watch the sunset. The staff was aware it was our anniversary weekend and had a bottle of sparkling martinelli's apple juice in the ice bucket waiting for us, sweet.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
It's hard to beat our ocean view rooms. We are so happy to know you enjoyed your anniversary stay. We'll be here for you on your next trip to Morro Bay. Regards, Best Western San Marcos Inn

"Decent price for near beach location"

4
10/10/2017

Morro Bay was a delight. We stopped to see the Morro rock and stayed all day and all night . Our room was comfortable and a decent price . Bathroom is extremely small but clean . Breakfast was pretty sad compared to all other best westerns we have stayed at . Over all experience was good .

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We are happy to know you had a good experience with us. Our breakfast selection and service is something we are currently working on improving. Thank you for your feedback regarding it. We hope you'll give us another try the next time you visit Morro Bay. Regards, Best Western San Marcos Inn

"Great Location"

4
09/10/2017

This is our second time staying at this hotel and will return. Enjoyed our 3 night stay. Great location for restaurants and shops, and for day trips to nearby communities in Cambria, Paso Robles, San Luis Obispo, Cayucas, Pismo Beach and Nipomo.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We love to hear from our repeat guests and are so pleased to know you had another wonderful stay with us. We hope to see you again soon. Happy travels, Best Western San Marcos Inn

"Going downhill fast"

2
08/10/2017

Place was classic morro bay hotel but new management company is running it to the ground It has declined so fast last 12 months. Avoid this hotel as pillows and beds are substandard. Towels are cheap feeling and morning room cleanup takes three mi utes and does nothing. Two hour wine and cheese promised is one hour with crackers and horrible wine and no cheese. Shame this hotel has fallen down over the last year. It used to be my favorite in morro bay

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We apologize that your stay was less than you expected. We have been going through some changes and upgrades and we feel once they are completed the hotel will be better than ever. Our hope is that on your next trip to Morro Bay you'll come by and check out our progress. Regards, Best Western San Marcos Inn

"Surprise Hot Tub!"

5
06/10/2017

Great location on the front at Morro Bay. Room was spacious and clean and what you would expect from the Best Western name. We were unaware before arrival but the hotel has a large hot tub which is free to use. We also enjoyed the welcome drink and nibbles and though this was a lovely touch. Good value and would definitely return.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Our staff is so happy to know of your enjoyable stay with us. We look forward to seeing you again the next time you visit Morro Bay. Regards, Best Western San Marcos Inn

"great location"

3
04/10/2017

Very close to the beaches and tourist activities. Also very close to restaurants. We walked everywhere. We had nice view of the Bay from our room. I would bet a balcony side for sure. The lobby is clean and nicely decorated with plenty of places to sit and relax.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for your feedback. We are pleased to know you enjoyed your stay with us. We hope to see you again the next time you visit Morro Bay. Regards, Best Western San Marcos Inn

"Mediocre at best. In need of renovation and AC!"

3
24/09/2017

Hotel had no AC- which we were shocked to find. Had no idea that it was not offered. Also was extremely outdated.Hotel staff was nice enough but when we left at 630 am no one was at the desk. We came in late and left early.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We open our front desk and breakfast at 7:00 am and apologize that we missed you. We hope you'll give us another try the next time you find yourself here in Morro Bay. Regards, Best Western San Marcos Inn

"Back street motel"

3
23/09/2017

We stayed here for one night as part of a tour of California. This was one of eight hotels we stayed in during our holiday and this was one of the least impressive, a 5/10. Walking up the stairs to the first floor bore an unfortunate resemblance to the cell block in Alcatraz! Joking aside, this hotel has promise, but unfortunately had too many negatives. The room had a frausty smell, and there was no shower curtain meaning the toilet and bathroom got absolutely flooded. The bed was large, but the pillows lumpy. Also, there was no safe or air con, and the breakfast (albeit free) was minimal in the extreme. On a positive note, the hotel was well placed for the beach area, and the room was a fair size and well laid out. There was free parking and free wifi were part of the package.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We apologize for the absent shower curtain, that's not the norm. We are working on updating our rooms and appreciate your feedback regarding them. Our breakfast service and selection is something we are continually working to improve. Nevertheless we wish you happy future travels. Regards, Best Western San Marcos Inn

"return to Morro Bay"

3
18/09/2017

We have stayed at this hotel several times over the past ten years and this going to be our last. the place itself is OK the rooms are clean and well presented. Our main gripe is the so-called breakfast. It was passable last year you were offered breakfast egg & sausage muffins which you heated yourself. they have been taken off the menu and what is now offered is continental breakfast that is of poor quality and there is always just the minimal amount available They should maybe think about offering a reduced room rate with out the breakfast and then you could spend the difference on buying breakfast out.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We apologize that your stay this time was less than you expected. We continually strive to improve our breakfast and we are in the middle of revamping our service. We appreciate your feedback and wish you happy travels. Regards, Best Western San Marcos Inn

"Skimpy breakfast with lousy service "

2
18/09/2017

Room was barely okay. No AC and they leave a small portable fan to use. Bathroom was tiny but shower worked good. Breakfast was REALLY lame. Selection was small and service was awful. Had to ask for everything. Definitely will not be back.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We appreciate your feedback regarding the quality of our breakfast service. We take your comments seriously as breakfast is something we continually strive to improve. We wish you happy future journeys. Regards, Best Western San Marcos Inn

"Hot Weather"

4
08/09/2017

The only problem with this hotel for us was that there was no air conditioning, as it is an older hotel. We almost missed out on an extra fan as everyone was asking for one as it was a not so common heat wave. There is a ceiling fan in the room. It is in a good location and walking distance to the Embarcadero. Enjoyed the evening cheese and wine reception.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for taking the time to post your review. It was unusually hot during your visit. We hope to see you again hopefully during more pleasant weather. Happy travels, Best Western San Marcos Inn

"Beware! NO A/C"

1
06/09/2017

I don't understand how the hell a hotel in CALIFORNIA doesn't have A/C in the rooms?! I've already pre-paid the room thinking there was Air Conditioning, but when I checked In.... well... NO AIR CONDITIONING! Find something else, most of the hotels and motels nearby have AC. Your Welcome!

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We apologize for the lack of air conditioning. We are one of several hotels here in Morro Bay that do not offer it at this time. We did go through a heat wave last week that left even our residents panting. Usually our ocean breeze is enough to keep things comfortable. Nevertheless we wish you happy future journeys. Regards, Best Western San Marcos Inn

"very good"

5
04/09/2017

the hotel have a very good location close to the water and all the shops good value friendly stuff good breakfast! very clean overall very happy. I will recommend it to anyone. I will stay at this hotel again

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for the lovely review. We are pleased to know you enjoyed your stay with us and we look forward to your next visit. Regards, Best Western San Marcos Inn

"San Marcos Inn"

4
30/08/2017

We stayed 3 nights and our stay was pleasant. Hotel was nice. Wine and cheese in the evening, complimentary, and breakfast in the morning which was good. Rooms were clean and comfortable and we good see the ocean from our room. Hotel was close to the main part of town and a couple blocks from the ocean.

mamamorro, G.M. Assistsnt at Best Western San Marcos Inn, responded to this review
Our staff is pleased to know you enjoyed your stay with us. We look forward to once again providing you with another wonderful experience. Happy travels, Best Western San Marcos Inn

"Very nice location. Great to stay"

5
29/08/2017

Nice location and nice view from the hotel. Friendly staffs and very professional. Clean and comfortable room. A very good stop on Hwy 1. You can hear seals im the room from the harbour. A great experience

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We look forward to seeing you again the next time you find yourself traveling in our beautiful area. Happy travels, Best Western San Marcos Inn

"Amazing location, amazing staff! But, needs new beds!"

4
28/08/2017

Location!!! We stayed July 3rd 2017. Super easy, 5+ minute walk to everything. I loved the balcony and view to the bay. It was great sitting on the balcony in the morning and listening to the sounds of the bay, seagulls, seals and fog horn (don't worry, way in the distance). We requested a top floor upon check-in and they accommodated easily. The hot-tub was nice too! We also enjoyed their complimentary wine in the afternoon. Angela upon check-in was great! Only bad thing was the beds. I am hoping the owners will invest in new beds soon, as I like staying at BW and getting rewards. I am heading to the bay today but decided on a different hotel just because the beds were too hard and bouncy.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for your feedback regarding your stay. We are happy to know of your enjoyable experience. Thanks for letting us know about the beds. We look forward to seeing you again. Regards, Best Western San Marcos Inn

"The Guest comes first here!!!"

5
23/08/2017

Excellent staff, seamless check-in and out, spotless rooms,nice linens, comfy beds, and many extras make this our top choice in Morro Bay! The room had a balcony with a nice view of the rock and Spectacular Sunset. Breakfast is well stocked and food safe.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for the lovely review. You've said it all for us! We'd love to provide you with another wonderful stay the next time you visit Morro Bay. Regards, Best Western San Marcos Inn

"Fantastic views"

5
23/08/2017

This hotel is definitely a 10/10. Staff was very kind and helpful. The recognized my platinum status and upgraded me to an ocean view room at no extra charge. Would recommend to anyone. Bed was super comfortable and had lots of squishy pillows.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We are so pleased to know you enjoyed your stay with us. We look forward to seeing you again soon. Happy travels, Best Western San Marcos Inn

"A nice Break on the way to Monterey"

5
22/08/2017

We usually stay at the San Marcos Inn, Morro Bay to break up the trip from Cypress to Monterey on our way up for "Car Week." The view from our room was fantastic and the staff were very friendly. All in all, a great experience.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Our staff is so pleased to know you enjoyed your stay with us. We look forward to seeing you again on your next trip along the coast. Regards, Best Western San Marcos Inn

"Great Clean Hotel Finally!!!"

5
20/08/2017

This hotel is wonderful, the staff is made sure that all of our needs were met before we had needs. My room was nice and clean and very quiet. Well done San Marcos, you get an A+ with my family and I.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you so much for the lovely review. We are so pleased to know you enjoyed your stay with us. We look forward to seeing you again soon. Happy travels, Best Western San Marcos Inn

"Expected more, just ok"

3
20/08/2017

This is an older property, clean and quiet but a funky set up with access and parking from either side, some covered. Older design rooms. Rooms have small balconies but even though checking in early, ours was a view of a neighbors drying laundry. Location is good for both downtown and embarcadero. Three story, does have an elevator. Breakfast area unappealing, ate elsewhere. Staff was quick though not friendly at check in. Picture is second story sitting area.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We appreciate your feedback. We are in the process of remodeling and upgrading some features of the property. Perhaps on your next visit to Morro Bay you'll come by and check on our progress. Best Western San Marcos Inn

"Outstanding view"

5
17/08/2017

We stayed here two years ago, and at that time the hotel needed some TLC. We were pleased to see it has been repainted and spruced up. It looks much better. We had an ocean view room with Morro Rock right in front of us. The breakfast is the typical selection of Best Western hotels. Breakfast room is small and gets really crowded around 9 am. Be sure to go before then. Rooms are large and very comfortable. They could use some re-decorating to make them more up-to-date. Our only issues were the four small pillows on a king size bed and on the balcony there were two chairs, but no table between them. We will be returning.

"Reliably perfect accommodations"

5
16/08/2017

We can rely on a great experience every time we have stayed here. Comfortable and clean rooms, great hot/cold breakfast, generous wine and cheese happy hour and even grab and go lunch bags. We had brought our motorcycle group there, because we knew it would be a great experience.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Our staff loves to hear from our repeat guests and are happy to know you had another enjoyable stay with us. We'll be here for you on your next trip to our beautiful area. Happy travels, Best Western San Marcos Inn

"Disappointed"

2
15/08/2017

This is, by far, the smallest Best Western I've ever seen. The front desk/lobby/breakfast area feels very crowed as soon as you walk in to check in. They boast of "spacious" and "socially set" lobby, but don't mention that these are situated in a large hallway and surrounded by all the rooms. For some rooms, you walk a few feet out and you are already in the "lobby". The business center is a computer desk behind the elevator, with no privacy. The room was good size and seemed clean, but the carpet had countless stains throughout. Some rooms have ocean view and others have "city view", and by city view they mean their parking lot. The photos on their website did make the hotel seem "luxurious", but the cramped conditions made me feel swindled. I am a BW rewards member and was very disappointed by this hotel. The worst part for me was that upon arrival i was told that my reservation had been cancelled. First, they tried to tell me that I cancelled my own reservation. Then they had the nerve to suggest that a "spouse" might have cancelled it. Turns out BW inexplicably cancelled my reservation. Although they hotel had a room available for me, they would not honor the price I booked the room for. In the end, they referred me to another hotel, which had better accommodations and was less expensive.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We appreciate your feedback and apologize that our property did not meet your expectations. We have been undergoing a remodel and upgrade. Your comments have been noted. We wish you happy future journeys. Regards, Best Western San Marcos Inn

"It was okay"

3
09/08/2017

This hotel was just okay. The bed was very comfortable & the room was clean. The water pressure for a shower was very low. They provided a continental breakfast but they choices were definately minimal. We've stayed in many Best Westerns and although this one was okay, it was definately nothing special.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We appreciate your feedback and wish you happy travels. Regards, Best Western San Marcos Inn

"Dated hotel"

2
03/08/2017

The hotel interior and room all seem dated. As a rewards member of BW, i was disappointed with the room they gave me, 209, which was the corner room two floor above the dumpsters. The complimentary breakfast had little choice and the seating area was very limited. I give this hotel two stars because the bed was comfortable. I will not be going back to this hotel.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We apologize that your stay was less than you expected. We've been working on upgrading and remodeling the hotel along with our continued effort to improve our breakfast service. Nevertheless we wish you happy future journeys. Regards, Best Western San Marcos Inn

"Have a lovely stay!"

5
03/08/2017

We asked for an upgrade to a view room and got the best room in the house! The staff was wonderful, very professional. The location is wonderful you can walk to the embarcadero. I will be staying here again.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We are so pleased to know you enjoyed your stay with us. We'll be here for you on your next visit to our beautiful area. Happy travels, Best Western San Marcos Inn

"Clean Room, Good breakfast"

4
27/07/2017

We had stayed at this hotel about 6 or 7 years ago and liked it. It is still pretty good, but not quite up to par with our previous stay. Regardless, we stayed here because of the location and it was good for that. The morning breakfast was good and the office/breakfast workers were really nice and helpful. We were able to park under cover for the night, which was nice. Our night was quiet and uneventful. We didn't have a view from our room, but only half of the rooms do. We wanted to stay here again over the July 4 holiday, but the rates were jacked up way too high. Their loss.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We are pleased to know you enjoyed your stay with us. We've done some remodeling and upgraded our breakfast service. Our rates do vary according to the time of year. Nevertheless we hope to see you again. Happy travels, Best Western San Marcos Inn

"Don't waste your money."

2
27/07/2017

There is no air conditioning in this hotel. The hotel also lacks a laundry room. We arrived at night and had to drive to a laundry mat. Paid a lot of money for nothing. View was pleasant. If I went back to Morto Bay I would stay at another hotel.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We apologize that we don't have a laundry facility. We appreciate your feedback and will relay your review to management. Regards, Best Western San Marcos Inn

"Great location/Shower for tall people only!!"

3
26/07/2017

Great location; only a block away from the wharf and great view of the "ROCK" from the hotel. I like that they have a "happy hour" from 5-7 pm every night. One side of the building doesn't really get a view but the neighborhood houses; other side has the view of the water and the "ROCK".

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We are pleased to know you enjoyed your stay with us. We are in a good location for exploring the town and our ocean view rooms are awesome. We hope to once again provide you with another enjoyable stay the next time you visit Morro Bay. Happy travels, Best Western San Marcos Inn

"Look before you pay?"

2
25/07/2017

Look @ room before you pay? Over priced our out of date bathroom.The window in bathroom is in the hallway were you can hear people walking by 3" from the windo and they can look in on you & hear whatever you do! No tub and a out of date bathroom.This is not the best western you come to expect for this kind of money.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We appreciate your feedback regarding your stay with us. We apologize that the bathroom didn't meet your expectations. Regards, Best Western San Marcos Inn

"Disappointed"

2
25/07/2017

Really excited to stay here - pretty view and very accessible to restaurants and beach. Unfortunately, there is no air conditioning and the noise from the fog horns, seagulls screeching, traffic, car alarms, garbage trucks, people in and out of the inn make it nearly impossible to sleep. The breakfast is a huge disappointment - not fresh and lack of choices. The shower/bathroom has no fan and the window into the lobby compromises privacy.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We apologize that your stay was less than you expected. During the summer months our little town fills with people escaping the heat and it can get quite noisy. Our breakfast is something we continually work on improving. We do however offer a sausage,egg and cheese breakfast sandwich, hard boiled eggs, fresh fruit, yogurt with various toppings, 3 different cold cereals along with oatmeal, artisan pastries that are delivered fresh every day from a local bakery, make your own waffles, coffee, juice and milk. We wish you happy future journeys. Regards, Best Western San Marcos Inn

"Very nice"

4
20/07/2017

Overall a very nice stay. Clean room and comfortable bedTight breakfast area, even a smaller check inarea, But lots of room across the drive way in the "sleeping" quarters. No air conditioning, but we had a nice balcony. Bathroom window opened into hall and did not afford privacy open. Noise from"meeting area" came through loud and clear in our room.

"Rock view, no AC"

4
19/07/2017

Walk to restaurants, nice enough property, light continental breakfast, wine and cheese in the evening. good service, no AC only ceiling fan and a sliding door. Get to hear the seals... Fun little town with several good places to eat.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We hope to see you again the next time you visit our little slice of paradise. Happy Travels, Best Western San Marcos Inn

"Another Perfect Stay"

4
19/07/2017

We love staying here and the staff is very friendly and helpful. The rooms are clean and large. In-room fridge/freezer is nice. No A/C but it is not needed in Morro Bay when we visit. The breakfast is plenty and will satisfy. The SPA is large and well kept. The location of this motel is excellent. We can walk most places and never move our car. A walk to the MORRO ROCK is about 2 miles one way. The price was average for this area. We look forward to our next stay.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We love to hear from our repeat guests and are so happy to know you had another perfect stay with us. We look forward to seeing you again soon. Regards, Best Western San Marcos Inn

"Very comforable in a nice location!"

4
17/07/2017

Last minute request for a reservation was met with happy and friendly employees that made it happen for us. Hotel is in a fantastic central location to the Embarcadero. It is well maintained and clean. The beds were comfortable and the continental breakfast was great! Will definitely stay again.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Our staff thanks you for the lovely review. We look forward to seeing you again the next time you visit Morro Bay. Regards, Best Western San Marcos Inn

"Odd Floorplan Microwave Breakfast"

2
16/07/2017

Usually in a BW Plus you'd expect more than a microwave breakfast, a little fresh fruit other than apples an bananas would have been nice. In this area no a/c shouldn't be a problem. But because the interior courtyard was enclosed, rooms facing the landside (as opposed to the oceanside) had no airflow. Always ask for an ocean view when staying here and don't expect much from breakfast. The wine/cheese in the afternoon was good.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We appreciate your feedback regarding yours stay. We continually strive to make our breakfast choices more varied. Thank you for your suggestion, it has been noted. We hope you'll choose us again the next time you find yourself in Morro Bay. Happy travels, Best Western San Marcos Inn

"Great little hotel"

5
13/07/2017

Stayed 1 night. The hotel is located about half way between Los Angeles and San Francisco in Morro Bay. The hotel is situated in the central part of Morro Bay and Morro Rock and the harbor area is within walking distance. The hotel is not large, and the rooms are located around a large atrium, which is quite nice and also equipped with a business center. The reception and breakfast area are in a separate building. Very friendly and helpful staff at the reception, giving great advice on where to go for dinner. Evening reception with cheese and wine was a very nice touch, and the breakfast too was great. Our room was clean a nice with comfy beds. The hotel is well maintained, but not new, and the soundproofing not first rate, but just okay. We enjoyed our stay very much and would definitely return.

"Best Western Plus San Marcos Inn"

4
10/07/2017

The hotel was in very good condition and the staff were extremely pleasant and helpful. Overall, the experience was very positive. Although we stayed only one night, we would have been very happy to stay longer.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Our staff looks forward to seeing you again soon. Call us direct for the best rate and exact room type you'd like. Happy travels, Best Western San Marcos Inn

"Great Location"

3
10/07/2017

A two minute walk to the ocean and shop. It was a great vacation spot for the July 4 weekend for family with young children. About 5-10 minutes walk to the park where kids can play with the sand while I enjoy the ocean. It seems like the city has event for every July 4 in the park, so go there and enjoy. By the way, the room is very compact. Out of 20+ Bestwestern hotels that I stayed, this hotel is in the bottom 3 in term of room size/decoration; but I would more likely stay here again because of the LOCATION and the ocean view from with room with balcony. The worst Bestwestern hotel would be the one in South Beach, Florida. The hotel is beach front but it looks crappy both outside and inside.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We are currently upgrading many features of the hotel. Our ocean view rooms are hard to beat. We hope you'll give us another try the next time you visit Morro Bay. Regards, Best Western San Marcos Inn

"Pleasant stay!"

5
09/07/2017

Really enjoyed the lounge right outside our room with free wifi. We were able to watch Netflix and eat dinner in the lounge while our daughter napped and went to bed on time! We thought the rooms were very clean. The tile away bed charge for our daughter was waived and we felt like we saved money by taking advantage of the complimentary breakfast and wine and cheese at happy hour. Overall pretty happy!

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We couldn't be more pleased to know you and your family enjoyed your stay with us. Our staff looks forward to seeing you again soon. Regards, Best Western San Marcos Inn

"Great location"

4
05/07/2017

Very pleasant welcome from the receptionist, introduced the facilities and was very efficient. Room on third floor had scenic views of the bay, and th power station(!) Good sized room comfy bed coffee machine,wi fi OK, Good nights sleep, it's a well built property and quiet, Plenty if undercover parking. Breakfasts steer a crush, all plastic and disposable, microwave buns and limited choice of fruit. Bit of a disappointment, but the re are plenty of food outlets within a short walk. The hotel is within easy reach of the seafront, and shops in this tourist town Expensive in the summer though.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you sharing your experience with other travelers. We hope to see you again. Happy travels, Best Western San Marcos Inn

"Good Location"

3
04/07/2017

Room included a small refrigerator and microwave. We had sliding doors and a small balcony that overlooked the parking lot. The included breakfast starts at 7:30. It's an ok hotel in a good location near the water front. If you want a view of the water make sure you tell them when you book it.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for your review. Our hope is to see you again. Call us direct for the best rate and exact room type you're looking for. Regards, Best Western San Marcos Inn

"OK place to stay"

3
01/07/2017

We were only here overnight. Room was small for 4 people. There is an elevator. Breakfast was ok. This hotel is about 1/2 mile to rock. Our room was on the parking lot side, so NO view. We missed the wine in the evening, but they gave us a glass when we arrived

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for taking the time to post your review. We hope to see you again the next time you visit Morro Bay. Regards, Best Western San Marcos Inn

"Nice Hotel in Moro Bay"

4
29/06/2017

It was nice....not fantastic. We did have a view of the bay. Very tiny balcony with two hard chairs Balconies are far away from each other. Beds were very comfortable, and I really enjoyed having the ceiling fan on. Covered parking was nice.Tiny bathroom, but huge shower. Breakfast was quite good.....the standard Best Western breakfast plus some delightful pastries, not found at other places.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for taking the time to post your review. We are pleased to know you enjoyed your stay with us. It would be our pleasure to see you again soon. Regards, Best Western San Marcos Inn

"Comfortable stay"

5
28/06/2017

We stopped in Morro Bay, being midway from SF to SD of our Coastal California trip. So glad we did! Only had one night stay, but the room was spotless & the bed, very comfortable. Much needed since we had been driving for hours. The staff (Maddie) were kind & helpful. We will stay at a BW again!

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for the lovely review. We hope to see you again the next time you find yourself in our beautiful area. Happy travels, Best Western San Marcos Inn

"The Rock"

4
27/06/2017

Easy to find in this laid back resort.....checked in and was delighted to find we were on the top floor with a delightful view of "The Rock" . Hotel amenities were of the usual Best Western Standard. A five minute walk took you to the sea front. Breakfast served in a separate part of the lobby...all in all a good experience Only downside "June Gloom" sea mist which kept temps down to 60f...the answer drive inland and experience 95f Oh and I liked the layout rooms around a central atrium with a small fountain

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Our staff is pleased to know you enjoyed your stay with us. Our ocean view rooms are hard to beat. We look forward to seeing you again. Regards, Best Western San Marcos Inn

"Great location."

4
27/06/2017

Walking distance to shops and excellent restaurants. 5 minutes from beach by car. Rooms are large, comfortable and clean, but need a bit of refreshing and updating. Staff was wonderful and helpful. Would recommend.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for the feedback regarding your stay with us. We are currently in the process of updating the hotel and our hope is that the next time you come to Morro Bay you'll come by and check on our progress. Happy travels, Best Western San Marcos Inn

"Great Location, nice hotel"

4
26/06/2017

My mom and I come to Morro Bay every year for her birthday and this year we decided to stay over night. Chose this hotel because we got a discount through AAA and it was in a great location - less than 5 minutes walk to the beach, restaurants and the two bars in town. The bed was firm but not rock-hard, and the bathroom was well stocked. We were a little disappointed that there's no AC unit, but we understood. Would have been nice to know at the time of check in that there was a fan hidden in the closet, but that definitely made the night easier. Did not try the wine/cheese or the continental breakfast they offered though. Wifi was okay but not great. Overall was a good experience.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for choosing us for your birthday celebration. We appreciate your feedback and look forward to seeing you again. Regards, Best Western San Marcos Inn

"Wine Country Games #3"

2
20/06/2017

First let me say that the staff were great. The young lady at the front desk the night we checked in was the most helpful of all. She put herself out to do what she could under the circumstances. So that being said on to the issues. When I went on line to find a BW property on the coast from Santa Barbara to Cambria we choice this property because it offered those things we look for, ie, ocean view, if not on the beach itself and all the standard BW attributes. With a price to match. The list of items on my reservation included a Bay View, an Ocean View, and a Morro Bay Rock view. What I was told at check in I had a CITY View and all the Ocean View room were already booked up. But, according to the helpful young lady to the front desk they did have one room on the Ocean side, 2nd floor that was not normally used and allowed us to take it. So on getting into the room we found that we did not have an Ocean View, we did not have a Bay View, but we did have a great view of the Rock. Going back to the young lady a the front desk and ask about the price of the room without the Ocean or Bay View she said the 2nd and 3rd floor were the same price because of the View. Next, the size of the room was almost claustrophobic is was so small compare to the price and the room should have been in the $90 to $100 range based on the location only. And then there was the breakfast, not what I would expect for the cost of the room. In other words I did not get what I expected or paid for.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We appreciate your feedback and apologize that your experience was not what you expected. We always recommend calling us directly for the exact room type you're looking for along with best rate. Our rates do vary according to the time of year along with several other factors. Our breakfast service is something that we continually work to try and meet the expectations of all our guests. Nevertheless we wish you happy future journeys. Regards, Best Western San Marcos Inn

"Clean rooms, needs some work"

4
13/06/2017

We booked a block of rooms for my wedding in Morro Bay. I asked to get a room the morning of our wedding (as we were in a rental house) to have a place to get ready. They accommodated my 10am arrival time (even though check in was not until much later). The room was clean and spacious, and they even greeted me with a bottle of sparkling champagne and a congrats note. My only issue is that the key would not work. Each time I had to leave my room, when I came back I had to go to the front desk, ask for the manager, and be escorted to my room with an admin key to get entry. On our wedding night we decided to stay at this room because it was within walking distance from our venue. We had to show up in the lobby in full wedding gear and once again be escorted to our room. The person working asked if we would like to be upgraded. We said yes (this was the first offer we had), but then she returned to the lobby to get us a new room, and never came back.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We appreciate your feedback and apologize any inconvenience you experienced during your stay with us. Our hope is you will give us another try the next time you are in our area. Regards, Best Western San Marcos Inn

"Not friendly and doesn't care about my experience"

1
12/06/2017

At first the room was not promised when checked in! Was suppose to get a room with a ocean view and did not. Then at 1am the fire alarm started chirping and didn't not stop until called on call staff to change battery but that did not work so she took the alarm with her! We requested a late check out and they said they could but was woke up 5 times and called before it was time to check out at 12:30. Then at check out staff did not seem to care that I only got about 4 hours of sleep and she did not even appologise when I was explaining when happened that night! Only said she was sorry at the end one time and even after telling her I would not come back and we are in Morro bay about 2-3 times a month! So I will not be back there at all!!!

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We do care about the experiences of all our guests and apologize that your stay was less than you expected. We recommend calling us direct for the exact room type your looking for. We wish you happy future journeys. Regards, Best Western San Marcos Inn

"Good"

4
12/06/2017

The hotel was centrally located to to most tourist spots. It was clean the hotel staff were polite and courteous. The price was reasonable. I would recommend the hotel to anyone. If you need a comfortable place to stay this if it. Not a lot of frills but nice.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for taking the time to post your review. We'll be here for you on your next visit to our beautiful area. Regards, Best Western San Marcos Inn

"Convenient to all that Morro Bay has to offer."

3
09/06/2017

Dated but adequately comfortable. A little surprised at the "Plus" classification. BW Plus is our preferred hotels. Have stayed in much nicer ones. This was a good average BW hotel. Had a very good time in Morro Bay.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We are pleased to know you enjoyed your stay with us in Morro Bay. We are currently doing some remodeling to the hotel and hope you will visit us again soon. Regards, Best Western San Marcos Inn

"Great location with wonderful views"

4
03/06/2017

Spent one night here on way from Death Valley to San Francisco. Morro Bay was great little town - good food, nice views and lots of birds, sea lions and otters. Location: within 5 min walk to water front, laundromats, and galleries/stores. Balcony has great view of Morro Rock. Room: Spacious, no air conditioning but fan and window could be opened. Heard sea lions all night with door open. :) Fridge, and shower with no tub. Older but clean. Our balcony had great views when standing (room 217) but we couldn't sit out there as the chairs were not high enough to see over the concrete wall. Shower had great water pressure! Amenities: Free continental breakfast, free parking, spa tub. Staff: Friendly and helpful. Overall: Would stay here again if in the area, but would want room on the 3rd floor facing the Bay. Found the hotel expensive for how basic it is, but those are the prices in the area.

mamamorro, G.M.Assistant at Best Western San Marcos Inn, responded to this review
We are pleased to know of your enjoyable stay with us. The third floor rooms on the ocean side do have a beautiful view. Call us direct for the best rate and exact room type you'd like. We hope to see you again soon. Regards, Best Western San Marcos Inn

"Great Value on the Central Coast"

4
31/05/2017

We're used to staying at premiere 4-star hotels that charge a lot more, and, were pleasantly surprised with the value of this hotel which is quite nice and within easy walking distance of restaurants, shops and attractions in Morro Bay. The enhanced continental breakfast was excellent and even offered sausage & egg croissants. I would have preferred a firmer mattress and found the T.P. a bit harsh after a few days, but all in all, my wife and I spent a wonderful week here and would certainly come back. Best value on the Central Coast!

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We'd like to take the opportunity to thank you for the lovely review. We've been working on remodeling and thank you for appreciating our hard work. Our hope is to see you again the next time you visit our beautiful area. Happy travels, Best Western San Marcos Inn

"Lovely Inn"

5
29/05/2017

Very nice room, spacious with a balcony. Very clean, comfy king size bed, nice towels, everything you need. Situated within 5 minutes of the sea front. I couldn't fault it apart from the loo seat was sque whiff & could have been fitted a bit more securely - but that's just being VERY picky. They offered free cheese & wine on our arrival which was VERY nice. The breakfast was really good and would like to have stayed longer but needed to move on! Overall excellent!

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Our staff would like to thank you for the awesome review. We are so pleased to know you enjoyed your stay with us. We hope to see you again the next time you find yourself visiting Morro Bay. Regards, Best Western San Marcos Inn

"Great location"

3
22/05/2017

This hotel was in a great location--only a block away from all the best restaurants, stores, and the best bakery on the planet (Sun-n-Buns bakery). Our room was comfortable and had plenty of room. The view of the bay was incredible and the shower water pressure was the best I've ever had. The staff was very friendly and easy to work with and there was plenty of parking. It was a very good experience and I would stay there again.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Our staff would like to thank you for the lovely review. We look forward to the opportunity to once again provide you with another enjoyable stay. We hope to see you again soon. Regards, Beat Western San Marcos Inn

"Moro Bay Car Show"

5
08/05/2017

Third year staying here, they are great folks and a few remembered us from previous years. It is nice to feel so welcomed. We already registered for next year's show. It was not warm out but they need to add A/C to the rooms for any hot days.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We love to hear from repeat guests. It's always fun to see all the different wonderful cars at car show. We'll see you next year! Best Western Plus San Marcos Inn

"Awesome Staff"

5
02/05/2017

I was staying in Morro Bay for a long term project and the staff and management team at San Marcos were a real pleasure to interact with for this project. They were able to make arrangements for my team even when the project was extended. I would gladly recommend this hotel to all business and travel guest.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
We are pleased to know we helped make your project go smoother. It was our pleasure to be of assistance to you. We'll be here for you the next time you find yourself in Morro Bay. Regards, Best Western Plus San Marcos Inn

"Great View"

3
02/05/2017

the view from our room of Morro bay was great. the hotel is only 2 blocks to the main drag. The exterior and public rooms were nice, and clean. The room itself was clean, but well used and dated. the bathroom really needs a remodel. the shower stall base was very slick. There was a shower mat, but that covered the drain, so it was difficult to use and not flood the bathroom. Breakfast was the standard Best Western breakfast. It was adequate and met our needs. Staff was friendly and helpful.

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Thank you for your feedback regarding your stay. We hope to see you again soon. Regards, Best Western Plus San Marcos Inn

"Great view and amenities "

4
01/05/2017

We were in a double Queen room with a balcony and ocean view on the second floor. They are in the process of renovating, I believe. The lobby and guest checkin area were really nice, and though our room was small and a little outdated, it was very clean. The room had a perfect view of the rock, and the large sliding glass door and windows on that side of the room really opened the room up. Staff was friendly, and the whole hotel felt clean. LOVED, LOVED, LOVED that they had a free wine and cheese happy hour every night, and indoor jacuzzi, which was the selling point to me besides the price per night. Breakfast selection was smaller than I'm used to at similar hotels, but there was enough variety to keep my party full and satisfied (loved the Jimmy Dean sandwiches, build-your-own waffle bar with fun items to add to the waffles, and peanut butter). Overall, we loved our stay, and would definitely return!!! Note: if you are a light sleeper, bring earplugs. Walls are thin, and we could hear all our neighbors moving around and their plumbing usage. Would have bothered me more if I didn't bring earplugs :)

mamamorro, G.M. Assistant at Best Western San Marcos Inn, responded to this review
Our staff thanks you for the lovely review. We are so pleased to know of your enjoyable stay with us. We are in the process of renovating and hope you'll return to check on our progress. We'll be here for you on your next visit to Morro Bay. Happy travels, Best Western Plus San Marcos Inn

"Great Morro Bay Stay"

5
21/04/2017

I have used this hotel before and will continue to return. The rooms are clean, have coffee/tea maker, frig, iron, blow, dryer, and even soap/shampoo. The spa is a great addition. Nice breakfast to get the day started. Walking distance from everything. You can hear the seals....Wake up to the Morro Bay rock. Short drive to beaches and other sites of interest. LOVE the view of the bay. This is and will continue to be my famiy's Great Morro Bay stay place!

mamamorro, Front Office Manager at Best Western San Marcos Inn, responded to this review
Thank you for your feedback. We are so happy to hear that you enjoyed your stay with us. We look forward to having you come back next time you are in the area.

"Great value and service"

5
07/04/2017

Clean and tidy with great service from the team. With complimentary breakfast, spa, business centre and a stones through away from the main restaurant strip in Morro Bay, it was a perfect time. The 12pm check out was great too and meant I was able to spend the morning out and around Morro Bay.

mamamorro, Manager at Best Western Plus San Marcos Inn, responded to this review
Thank you for your feedback. We are so pleased to know you enjoyed your time with us. We hope you will come back and stay with us when you are in the area again.

"Good location to relax or explore"

4
05/04/2017

We have stayed here several times in the last two years. It is about a block and a half from the marina,stores and restaurants. We paid extra for a room with a view of the rock and the ocean. When the fog lifted we had a very good view from the whole room. They have a wine and cheese gathering in the breakfast room starting at 5. You can drive to Morro Strand St. Beach or you can drive to Los Osos and visit Montana de Oro State Beach.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We love to hear from our repeat guests and are so pleased to know you enjoyed another stay with us. We'll be here for you on your next visit to Morro Bay. Happy travels, Best Western Plus San Marcos Inn

"Pretty good if u ask me"

5
02/04/2017

Rooms were very clean, staff was wonderful and very accommodating. It was mine and my husbands honeymoon and it was very special. Location was perfect, room was really nice considering the Bridal Suite was already taken by the time we made our reservation...I would definitely recommend this place!

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Our staff is pleased to know of your enjoyable stay with us. We also make wonderful anniversary memories as well. We hope to see you again. Congratulations, Best Western Plus San Marcos Inn

"Odd place, good location "

3
27/03/2017

With only a short walk to the Embarcadero shops and restaurants, this hotel is well-situated. The rooms are lovely, and quiet. Two negatives: parking is cramped and limited (forget bringing anything bigger than a Suburban) and the wifi is spotty enough to be unusable (at least in my room at the end of the hall).

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We appreciate your feedback regarding your stay with us. We are in the process of revamping our parking area and your wifi issues have been reported to management. We wish you pleasant future journeys. Best Western Plus San Marcos Inn

"Hogue Range trip"

4
26/03/2017

Perfect location. Quiet area. Walking distance to Embarcadero. Professional staff from check-in to check-out. Excellent breakfast. Appreciated the balcony. Happy to have the choice of stairs or elevator. Thank you for taking great care of us!

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
You've said it all for us! We look forward to your visit the next time you are in our beautiful area. Happy travels, Best Western Plus San Marcos Inn

"Great place for a family"

5
28/11/2016

Nice hotel in the center of Morro Bay, close to the water. Very comfortable bed, great WIFI, and good simple breakfast choices. The spa is really a very clean indoor pool. We loved it. And the best part was the staff was gracious and helpful. Thank you. We will be back

"BW+ IN MORRO BAY"

4
21/11/2016

We only stayed one night on our trip back down the coast headed back home. The motel is easy to get to, close to the beach area, has covered parking. It is a short walk down to the main resturant area and tourist shops. The motel is very clean and kept up very nicely, almost looks like recent remodel. The staff was very pleasant and helpful, check in was very quick. They offer wine and cheese in the lobby from 5 to 7 in the evenings which several people were there to enjoy. Each room has a very small balcony, all rooms are on the second or third floors but the elevator is centrially located so no one has to use stairs. The rooms on the ocean side have a view of the bay and rock but cost a little more, worth it if you are staying more than one night as you can not see anything after dark. Our room was very nice and a bit larger than some we have had lately. The shower is small but the shower head is high and workes great. The vaniety area has a nice counter with room to get ready. The room was very quiet even with the motel full to capacity. The motel is working on being green which we appreciate. The wi-fi was pretty fast and worked well. The rooms do not have AC but the beach hardly needs it anyway, the rooms have a ceiling fan, recycling container and they are doing other energy efficient things. The free breckfast is better than most motels but most BW motels have a larger variety of cerials and rolls especially when they do not offer eggs or sausage. The waffels were standard but they did offer a choice of three different syrups. The breckfast is still a bonus but most of the BW places we stay it is a bit better. This is a very nice place to stay and I will more than likely pick this one again when I stay in Morro Bay again.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We thank you for the lovely review. Our breakfast service and selection is something we are currently working on upgrading. Our hope is to see you again soon. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Comfortable hotel near the beach"

4
01/11/2016

Our room was very clean and comfortable, had 2 beds and spacious enough for the three of us. Coffee facilities in the room and toiletries were provided. Breakfast was simple but filling. The hotel is just a couple of blocks from the Morro Bay Marina where one can find a good selection of restaurants and boats for rental, etc. Morro Bay is the place to go if you wish to simply relax. The place is not crowded and has a small-village feel. The Morro Rock and surrounding view from the Marina is awesome.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We are pleased to know your stay with us met your expectations. We look forward to once again providing you with another superior stay. Call us direct for the best rate and exact room type you'd like. Regards, BEST WESTERN PLUS San Marcos Inn

"Nice place to stay!"

5
31/10/2016

Very nice and clean hotel. Great location - only short walk (3-5 min)to the beach promenade with views and restaurants for every taste. Very convinient parking place with backdoor directly to the main holl. We loved our short stay there (was 2 adults + 2 kids). Highly recommends this hotel!

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Our staff would like to thank you for the lovely review. We are pleased to know you enjoyed your stay with us. We look forward to once again providing you with another wonderful stay here in Morro Bay. Regards, BEST WESTERN PLUS San Marcos Inn

"Nice place to stay"

4
27/10/2016

We often stay at Best Western Plus hotels and this hotel represents the standard fairly well. The staff here are all very friendly & personable and go out of their way to provide good customer service. The hotel itself is a little old and could use some updating but overall everything worked in the room and it was very clean and the bed comfortable. The view of Morro Rock was nice, as was waking to the sound of the seals barking in the morning. The breakfast is pretty basic but enough to get you started. The wine and cheese in the evening was a nice touch, too. Would definitely stay here again and the cost was reasonable for the location.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We are so pleased to know you enjoyed your time with us. We are undergoing a remodel as well as updating and augmenting our breakfast service and selection. Our hope is to see you again on your next visit to our beautiful area. Happy travels, BEST WESTERN PLUS San Marcos Inn

"My Favorite Place!!"

5
26/10/2016

Excellent service, views, clean, comfortable and it even has a wonderful view of the bay and Morro Rock from the enclosed spa!! The breakfasts and cheese & wine in the evenings are great and they always have a fire in the fireplace in the cozy lobby!! This is the only place I stay when I visit beautiful Morro Bay!!!

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We love to hear from our repeat guests. Thank you for letting others know of your experience with us. We look forward to seeing you again soon. BEST WESTERN PLUS San Marcos Inn

"Biker getaway for one night."

3
21/10/2016

Great views of Morro rock and the embarcadero. They went out of their way to make our bike parking in a convenient location. Ice machine didn't work but they had ice available at the check in desk. Rooms could use a modern touch and new elongated toilets. All in all not bad . Doable continental breakfast and wine and cheese in the afternoon. A little spendy for the caliber of hotel but hey, it's Morro Bay on a Saturday.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for letting other travelers know of your experience with us. We appreciate your feedback and take it seriously. We are in the process of a remodel and we are also expanding our breakfast items. We hope you'll return and check on our progress the next time your riding through Morro Bay. Regards, BEST WESTERN PLUS San Marcos Inn

"You Will Be Welcomed And Appreciated Here"

5
18/10/2016

The staff sure make a difference here. In their own individual ways, it is apparent each member contributes his/her own individual qualities to insure all guests and each other, can have the only best of time. The hotel is being gradually updated without causing any major disruptions. For example, see the picture of the newer and larger Jacuzzi (spa.) Also note the covered parking for those who like a cool clean car! Mother Nature provides the scenery (see the beautiful sunset as viewed from the ocean facing side of the hotel). The hotel provides a great room with fair rates operated by a fantastic staff. Some of the staff observed going the extra mile for customers include NICK,IAN, ROSA, ANGELA and STACEY.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We thank you for the awesome review! Our continuing goal is to ensure every guest has the wonderful experience you did. We look forward to seeing you again soon. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Balcony View of bay"

5
17/10/2016

I love staying at this hotel, so close to the bay and all shops and restaurants within walking distance. Friendly, clean and quiet. The changing views of Morro Rock throughout the day are fabulous from the balconies. Breakfast is plentiful and varied.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for the lovely review. We will be here for you on your next visit to Morro Bay. We hope to see you soon. Regards, BEST WESTERN PLUS San Marcos Inn

"Comfortable Stay"

4
16/10/2016

Comfortable bed, pleasant accommodations. Had ocean view and was on the 3rd floor so was able to leave the sliding glass door open at night. Was within walking distance to shops and restaurants. A movie theatre was within walking distance as well as shops in that area. Was close to Cambria and spent the day there. We have been here several times and hope to visit again soon. Great location for walking to the shops on the bay front and the down town area with a theatre. Quiet and very accommodating staff.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for the awesome review. We are happy to know you enjoyed your time with us. We hope to see you again soon. Call us direct for the best rate and exact room type you're looking for. Regards, BEST WESTERN PLUS San Marcos Inn

"Back again"

4
14/10/2016

We're back again and did not consider any other hotel in Morro Bay. We have been coming to this hotel for about 15 to 20 years if that tells you anything. Location is perfect for just about anything you want to do. Walk to shopping, restaurants, movie theater and a short drive to golf, fishing, the beach and surfing. So grab your other half and or the kids and make Morro Bay Best Western San Marcos Inn your destination.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We love to hear from our repeat guests and thank you for the lovely review. We are so pleased to know of another wonderful stay with us. Come back soon and check on the progress of our remodel. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Excellent value"

4
09/10/2016

Very nice Hotel indeed. We were looked after well by Madi when we checked in. The room was very comfortable and clean. Breakfast was included in the rate and they gave us complimentary cheese and wine 5-7pm - a nice touch.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We are happy to know of your enjoyable stay with us. We'll be here for you on your next trip to our beautiful area. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Good Overall"

3
08/10/2016

The room was nice. Breakfast not so much. The waffle maker destroyed the waffles, as they stuck to the grid. No breakfast selections for diabetics, or those avoiding sugar. The Cheerios were sugar-coated. This facility charges extra for rooms with an ocean view, which matters not to us. We just want a good night's sleep.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We appreciate your feedback regarding your stay. We've since replaced the waffle plate and expanding our breakfast selection is something we are currently working on. We look forward to seeing you again. Regards, BEST WESTERN PLUS San Marcos Inn

"Excellent Location, Great Atmoshere"

5
03/10/2016

We enjoyed a large, comfortable room, with a balcony, a view of the bay, and a view of Moro Rock. Although the San Marcos Inn is a couple of blocks from the waterfront, it is on a hill, so you can even see the beautiful sunset. A very nice touch was the evening wine and cheese. This was an opportunity to have some interesting conversations with other visitors. This was especially true on the second night of our stay when the young man from behind reception engaged us in conversation, and ensured that everyone was enjoying the evening. We have visited Moro Bay four or five times over the years - it is a beautiful, relaxed town, with good dining opportunities on the water, and best of all a colony of sea otters which are easy to see from the boardwalk, and sea ,lions which can be heard all round town. I expect to be back, and when we do return we will definably check out the San Marcos Inn!

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We thank you for the awesome review! It would be our pleasure to once again provide you with another wonderful stay. Call us direct the next time you plan to visit Morro Bay for the best rate and exact room type you'd like. Happy travels, BEST WESTERN PLUS San Marcos Inn

"not a PLUS experience ... average ... close to things"

3
28/09/2016

Small rooms, a bit dated décor and bathrooms, but close to Fisherman's Wharf, Downtown Morro Bay. No air conditioning ... it was warm on the 3rd floor, but thankfully, had an ocean-facing room, so there was the slightest bit of a breeze ... otherwise it would have been insufferable. Morro Bay is usually cool, so probably not a problem very often.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We appreciate your feedback regarding your stay. We are in the process of a major remodel to fully meet the PLUS requirements. Our hope is you'll come by and check on our progress the next time you visit Morro Bay. Regards, BEST WESTERN PLUS San Marcos Inn

"The Morro Bay Experience"

4
19/09/2016

The hotel and staff here are very nice and friendly. Only drawback in my opinion is that the lobby where they serve a minimal breakfast is very small. The wine and cheese and crackers in the afternoon is a really nice touch.

mamamorro, G.m. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We are pleased to know you enjoyed your stay with us. We look forward to seeing you again soon. Regards, BEST WESTERN PLUS San Marcos Inn

"Great Location / Great Rate"

5
14/09/2016

This hotel was in a great location, walking distance to restaurants and waterfront. Own balcony with our room and lovely staff that were helpful with things to do. Breakfast onsite was convenient and hotel was very clean. Very much enjoyed our stay. The only downfall was that rates jumped significantly on the weekends, but for the area, this was average,

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We are so happy to know of your enjoyable stay with us. We hope to see you again soon. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Small friendly staff, going through update"

5
14/09/2016

Effortless check in, staff apologised for renovations, which made no real difference to our stay, rooms nice and large, with good amenities at hand. Got another TV remote devised by spock, and could not get it to work, however watching TV was not what our stay was about. Worth going down for wine tasting etc.., its free, and breakfast, again was free, and excellent. Lovely stay in a really nice atmosphere, well done.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for the lovely review. It would our pleasure to provide you with another enjoyable stay the next time you find yourself in Morro Bay. Regards, BEST WESTERN PLUS San Marcos Inn

"Over night Sunday stay on the way to Los Angeles."

5
30/08/2016

Got a great deal for a Sunday one night only. The hotel is in the process of renovation and we appreciated the new modern decor. Our room was clean and comfortable. Afternoon wine and cheese and breakfast was a bonus. Walking distance to tourist areas and restaurants. We enjoyed clam chowder and Fish and Chips at Dutchman's. The individuals at the front desk were exceptional. Welcoming, friendly and very helpful. Wish I could remember their names.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for the lovely review. We are so pleased to know of your enjoyable stay with us. We hope we get to see you again soon. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Nice enough"

3
25/08/2016

This hotel makes a good effort to provide a comfortable night's stay. Although the place is older it is clean and there are obvious attempts to be contemporary, such as plug-ins for electronic devices. Features that I enjoyed included providing areas with lounging furniture for visiting in groups outside of the room. There is also an indoor spa that is very large and has a view of "the Rock". The room was comfortable, shower but no bathtub. Each room has a small balcony and half of those face the Rock and bay. I would definitely stay here again on business trips. The location is within 2 blocks of the marina and many restaurants and shops are within walking distance.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for your review. We are in the middle of a remodel and our hope is that the next time you are in our area you'll come by and check out our progress. Regards, BEST WESTERN PLUS San Marcos Inn

"Morro Bay"

5
23/08/2016

Excellent, as always. Within Walking distance of Dorn's (where we had dinner). We always stop there on our way to Monterey fro the Vintage Car Weekend. The rooms are clean and the location is great. What else is there to say?

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Hearing from a repeat guest makes our day! Thank you for your review. We are happy to know you enjoyed your time with us. Our staff looks forward to seeing you again. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Extremely Overpriced"

2
22/08/2016

I debated over the rating (2 stars versus 3 stars) but ultimately, there were certain things that made me give the 2 star rating. The Good: - Customer service at the hotel was great. They were very friendly and anytime I had a question or problem they were very helpful and always friendly - Nice room with big flat screen TV and plenty of viewing options on cable - Free covered parking - Free WiFi The Bad: - NO A/C! It's July... I don't know if I have ever been to a hotel without A/C. And interesting enough, the rooms are about 10 degrees hotter than the outside at night. Sure you can leave the window open but the noise will keep you awake. They do provide a small portable fan but it's not effective at cooling the room down and you only benefit from it if it's blowing directly on you. There is a ceiling fan, but oddly it's placed in a corner opposite the bed. I don't understand why they wouldn't put it over the bed. But even at it's highest speed, it really didn't provide any relief. So, for the two nights we stayed, it was miserable heat! - The bed is quite hard. I have no idea why some places put these super hard beds in the rooms. Combined with the heat in the room and the super hard bed, I just tossed and turned all night. I woke every morning quite exhausted from a lack of sleep. - The price was ridiculous! For the price I was expecting ocean front view, room service, plush bed, and air conditioning to name a few others. For starters, I called the hotel directly. NOT the reservation line for all Best Western, but I actually called the Best Western Plus San Marcos Inn directly and yet right after I made the reservations with them over the phone, I found a better price... right on the Best Western website! I called back and cancelled the reservation I had just made. Beyond understanding how I can get a better deal on the website and yet the person making the reservation over the phone didn't have this price. But there was no problem in cancelling previous reservation. But the price!!! $250/night..... I've stayed at the Marriott and Hyatt for less!!! At most, I would have expected this to be a $75 or less per night. More than $100 a night for this place is outrageous. $250 per night is insane!!! For example, the Best Western Cavalier just up the road in San Simeon is essentially the same price yet does offer ocean views, a full outdoor pool and a 24 hour front desk - the BW San Marcos Inn shuts down the front desk at 11pm. The Cavalier rooms also came with refrigerator, mini bar and room service. None of this is available at the BW San Marcos Inn. - Rooms are not very insulated. Every door closing, virtually every movement from anyone in a room above, below or next to you... you will hear. The door closings you will hear regardless of how far away they are. Never again would I stay at this hotel. I can understand the price at the BW Cavalier given it's location and other amenities they offer, but this place pales in comparison yet charges the same exorbitant price. Sadly, I was looking forward to our vacation being over so I could return home to a comfortable bed and cool place and today finally woke rested. I can't imagine I would ever stay at a Best Western ever again given the prices. Motel 6 was less than half the price of BW and they have air conditioned rooms!

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We appreciate your feedback and take it seriously. While we do have ocean view rooms we do not have ocean front rooms or room service. Our rates do vary according to several different factors. Management has read your review and since we are undergoing a remodel project will take your concerns into account. Nevertheless we wish you happy future journeys. Regards, BEST WESTERN PLUS San Marcos Inn

"GREAT PLACE TO STAY!!!"

5
20/08/2016

My husband and I love to travel to the Morro Bay area and this is my favorite place to stay. It's close to everything we like to do like: good restaurants, antique shopping, walking around by the Morro Bay Rock to see the Birds, Otters, and Surfers and more. We go to relax (Soothing Hot Tub,Yummy Wine & Cheese Hour) and this is the place to stay!!! ENJOY111

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We love to hear from our repeat guests and thank you for the lovely review. You've said it all for us! We look forward to seeing you again soon. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Enjoyed Moro Bay"

4
17/08/2016

The staff was extremely cordial and helpful. The hotel is currently going through some renovation but overall is in good condition. My only negative comment is that the room/bathroom does not measure up in size and features to a normal BW Plus. The bathroom is very small and does not have a bathtub (only a shower). Maybe this will change after the renovation is complete.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We are pleased to know you enjoyed your stay with us. We are going through a remodel project right now and we hope you'll return to check on our progress soon. Regards, BEST WESTERN PLUS San Marcos Inn

"Good view"

3
11/08/2016

the view was great you could see the ocean, and Morro Rock from our room. The noise was the worst you could hear people above and kids running in the hall all night, The rooms were nice and clean, its older building they are trying to remodel,

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for the feedback regarding your stay. Our ocean view rooms are hard to beat. We apologize for the noise. During the summer months we get a lot of families that come to the Central Coast. We hope you will return and check our progress on our remodel. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Musty smell throughout the hotel - way overpriced!"

2
01/08/2016

The hotel is severely needing updates..there is a musty mouldy smell throughout..basic cleanliness..really unimpressed and feel we overpaid for the room. No air conditioning. Would definitely not return or recommend until the badly needed renos have been completed.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We appreciate your feedback and take it seriously. We are in the middle of a major remodel, consequently there is some odor from some of the materials used to coat the walls. We apologize that your stay was less than you expected, our hope is that you'll stop by and check on our progress the next time you are in the area. Regards, BEST WESTERN PLUS San Marcos Inn

"Stay on 3rd floor facing Morro Rock"

4
25/07/2016

The best thing about this hotel is the view from a 3rd floor view room of the Morro Rock. We stayed 2 nights and one night / sunset was beautiful and the early morning light shining directly on the rock was crystal clear and postcard perfect. The second day was very foggy and we could not see the rock so we were glad we had two nights to see the views for at least one day. Summertime in this area of California can be foggy so you should stay 2-3 nights to make sure you have good views and good weather. Pros: The view from a 3rd floor room facing the bay - all of the other rooms would have no or very limited views. The property is an easy block / 4 minute walk to water. The front desk staff was very friendly and helpful. There was wine and cheese from 5-7 pm; the happy hour that was nice. The breakfast in the morning was good however the only hot food was a waffle iron. There is a large hot tub with views of Morro Rock. Cons: The room is a bit dated and small. The bathroom section with the shower and toilet is very small. There is no air conditioning which would be good in warm weather and for the bathroom; there is a small window over the toilet and in shower room but doesn't offer much privacy. The bed and pillows were both lumpy and not really comfortable. The shower kept changing from freezing to scalding which was very annoying. There are no employees on property after 11pm so if you come late your key is left outside in a lockbox. Our phone never worked and never did get fixed. There are really not any really great hotels in Morro Bay that I can tell but there are several that are ok and clean and will do. This hotel is good, but I would only stay in the 3rd floor room described. There is so much great nature to see in this area and this hotel is central to the town.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for posting your review. We are undergoing a remodel of our property and hope to be finished soon. We do offer a breakfast sandwich which can be heated as well as the waffles and many other items. Management has been notified regarding the other issues you experienced with your stay. Regards, BEST WESTERN PLUS San Marcos Inn

"Find something else for the same money"

2
25/07/2016

We used the hotel as a stopover going from Monterey to Santa Barbara - and came late evening and headed of early morning. Room booked 5 months in advance to a rate of total 306$ for two queen beds in one room. As such the hotel is nicely located with a view of Morro Rock, and within walking distance to the small embacadero. Room was average - and the hotel needs a general makeover. The main reason for our disappointment is given a quite high room rate - there is simply not enough value for the high amount paid. Staff seems quite indifferent and compared to the atmosphere from Best Western in Monterey - this place is dead and soulless. Morning buffet limited, and juice clearly mixed with water to a degree where you could discuss if there was any juice left in it. Again, tricks like these are not ok with roomrate like that - but more something you would expect at a discount hotel. Good things: location, spacious room, clean, fine beds and a good nights sleep. Things to improve: Staff service level and engagement, quality of breakfast and overall hotel interior Not sure whether the area is just very pricy - or if San Luis Obispo would be a better choice. Morro Rock is nice, but something that can be done in a 15 minute stopover.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We thank you for your feedback regarding your stay. We are in the middle of a major remodel inside and out of the property. Our breakfast selections conform to those set by Best Western. Thanks to your input we are checking the juice machine to make sure the juice is of good quality. Rates do vary according to the time of year. We recommend always calling us direct to book so we can offer the best rate and exact room type your looking for. We wish you happy future journeys. Regards, BEST WESTERN PLUS San Marcos Inn

"Wonderful stay"

5
25/07/2016

Everything was more than comfortable and the staff was extremely helpful. There was construction going on but they were very careful about not intruding on our stay. Lots of signs and markings to let you know what was going on. I would definitely stay at this Best Western again.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for your review. Our hope is that you'll return to check on our remodeling progress. Call us direct for the best rate and exact room type. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Great stop on the 1!"

5
13/07/2016

Totally booked this on a whim on hotel tonight. Great choice. Affordable price for a clean room, with basic amenities. Close walk to the bay and morro Rock and excellent breakfast included. Friendly staff, and plenty of parking. Only downfall is the lack of late night meals in the neighborhood. Very quiet neighborhood, mainly of retired folk!

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for taking the time to post your review. It would be our pleasure to once again provide you with another enjoyable stay the next time you visit Morro Bay. Happy travels, BEST WESTERN PLUS San Marcos Innj

"Nice Place"

5
11/07/2016

The place was clean and close to the Bay. The room was pricey, but I had points from Best Western. They had a nice wine and cheese. The breakfast was ok. Some of the food was frozen. I think the refrigerator is too cold. Yogurt was frozen, and the bananas were grey. The staff was friendly. I will return. Nice and quiet.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We appreciate your feedback regarding your stay with us. You were right the refrigerator was too cold and has since been turned down. We look forward to seeing you again. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Very friendly staff. Including your morning buffet staff."

4
05/07/2016

We had traveled by car from Asheville North Carolina and had stayed in many hotels and motels in several different states. I can tell you that this was a really Nice Motel to stay in. Had a wonderful friendly and knowledgable staff. Had a easy access to walk for great views. the room and surroundings were very neat and clean and comfortable. Extremely quiet and comfortable bed. Love the bath. Also very fresh and fluffy towels, unlike some other motels. An overall great experience. Would definitely recommend and return for a longer visit.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Our staff thanks you for the lovely review. We are so pleased to know of your enjoyable stay with us. We will be here for you on your next trip to our beautiful area. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Not on the Ocean - just a view"

3
05/07/2016

The property is average for above average pricing. You can drive a bit further and find nicer properties. No air conditioning, the furnishings are dated, but clean, the property is cramped, not ocean front, there is an ocean view, over priced for the hotel.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for your feedback. We do not profess to be ocean front but we do have beautiful ocean views. We recommend calling us direct for the best rate and exact room type desired. We wish you happy future journeys. Regards, BEST WESTERN PLUS San Marcos Inn

"Good Location"

4
04/07/2016

The hotel is in an excellent location in Morro bay. We had a good view of the rock from our top floor room. It is close to the sea front where there are several gift shops, places to eat and just generally wander around in a very relaxed and friendly port. The walk to the Rock is great with boats in the harbour and excellent fish and chip shops. But best of all are the Sea Otters. These amazing Otters just look as though they are having a great time rolling about and playing in the water.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Our staff is so pleased to know of your wonderful stay with us here in Morro Bay. We hope you will return soon. Call us direct for the best rate and exact room type you's like. Regards, BEST WESTERN PLUS San Marcos Inn

"Comfortable and Clean"

5
30/06/2016

The room was clean and the staff was very friendly. It served our purpose for the weekend stay. Rooms may need updating but it was a great location and plenty of places to eat within walking distance.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Our staff thanks you for the review of your stay with us. We'll be here for you on your next visit to Morro Bay. Regards, BEST WESTERN PLUS San Marcos Inn

"Don;t stay here!"

1
27/06/2016

Morro Bay was the last stop on a family vacation. Our room was supposed to be ready, but had no pillowcases, towels or shower curtain. The hotel is being remodeled, but the corridors, stairways and elevator were dirty. The carpets in both rooms were so filthy that the bottoms of our feet were black from just walking around in the room. The only room ventilation is a sliding glass door to a small balcony. The screen door locks were broken. Since the balcony only has a wrought-iron railing, the doors could not be left open. We were traveling will toddlers and it would have been unsafe. Consequently, the rooms were very hot and stuffy. There is no a/c at most hotels in Morro Bay because of the coastal location. The bathrooms are tiny and cramped, with no fan. There is a small window that looks out onto the corridor that can be opened, but all smells will escape onto the corridor! A horrible experience in a beautiful little town.

"Good location. Clean, but outdated rooms."

3
20/06/2016

After touring around Morro bay San Marcos inn seemed like the best choice for its location (being close to the embarcadero) and the outside seemed a little better than the sketchy other motels in the area. Parking stalls are a little rough and tight so I did not bother parking in them, but there was plenty of parking on the street where I can see my car from the room. The rooms themselves are pretty outdated with the big TVs being the best feature of the room. Rooms are very clean though and comfortable with balcony views. Walls were very thin so you can hear kids screaming in the hall and etc. The internet is very bad as well. They need a major upgrade to their network. Having poor signal and constant cutoffs made using the wifi impossible. I was still able to get my Xbox to connect online to at least play. Overall the hotel is okay. I would stay again due to the location, but the prices were steep for this weekend for what they offer.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We appreciate your feedback regarding your stay with us. We are in the process of updating our WIFI service and apologize for any inconvenience it may have caused you. The next time you plan to visit Morro Bay be sure to call us direct for the best rate and exact room type you'd like. Regards, BEST WESTERN PLUS San Marcos Inn

"Great view from the western rooms"

4
19/06/2016

Very nice budget motel. Undergoing renovations while we were there - will look nice when completed. Wifi was very slow. Wine and cheese from 5-7PM was nice. Breakfast was excellent (waffles, meat, toast, juices, etc.). Therapy pool (basically big hot tub) was clean and nice. Rooms on the western side of building have balconies overlooking the harbor. Very nice view. Easy 10 min walk to the harbor area. We will stay here again next time we visit Morro Bay.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for the lovely review. We hope to see you again soon. Call us direct for the best rate and exact room type you'd like on your next visit to Morro Bay. Regards, BEST WESTERN PLUS San Marcos Inn

"Older hotel in the process of being remodeled."

3
05/06/2016

We checked in late in the evening and Mattie was very friendly and helpful. She made a great first impression and made us feel welcome. Our room was small but the king size bed was very comfortable and seemed fairly new. The bathroom had new tile floors and granite countertop. The room seemed very clean and it was nice to have a microwave and refrigerator in our room. The walls are a bit thin between the rooms so you can hear the neighbors tv. Parking can be a challenge especially if you have a large vehicle.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for taking the time to post your review. We hope to see you again. Regards, BEST WESTERN PLUS San Marcos Inn

"disgusting attitude, not a good nights sleep at all"

1
04/06/2016

I begin by saying that this is out of character for me to write a poor review, but.... upon arrival to this place the woman who was running the front desk was rude and highly unwelcoming !!! after a long drive to get to this lovely town this greeting was the last thing that I needed. I was staying with my wife and children. there were hidden charges that were not mentioned prior to arrival and when I questioned these charges then I was grunted at to sign my name 3 times one of which I believe was to agree to these charges??? The room.. well it was clean yes but the walls and floors and ceilings are paper thin and the people upstairs I believe were not intending to be noisy at all but every movement could be heard and yes it did affect the nights sleep, along with the fact that there is no air con in the room either ??? BW Plus ??? The following morning .. we were greeted in the breakfast lobby by the same awful attituded woman who grunted her way through our arrival the previous day - a smile was far far away for this woman , she huffed and puffed her way around the really small breakfast area as if everything was a huge chore for her to do such as filling up the fridge with yoghurts and croissants, also when asked if she could refill the waffle mix she barked at someone to press it harder even though it was actually empty and required a refill??? notably though her attitude changed immediately when what seemed like the manageress showed up in the lobby area. !! ** whatever you do make sure you use the restrooms before you check out, I decided to check out my room key whilst the desk was not busy and after I had finished my breakfast and before returning to the road wanted to use a restroom only to be told we don't have any ?? ** I find it hard to believe that this woman has to go all day without using a restroom ?? The spa doesn't have any restrooms that can be used either so it makes me wonder ??? Personally I think that a representative from BW should revisit this place as I don't believe this was worthy of a plus rating ??

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We appreciate your feedback and offer our apology that your stay was less than expected. Management has read your review and is working with staff to ensure that your experience is not repeated with any of our guests. As far as the general issues with the hotel we are regularly inspected by Best Western as all Best Westerns are. We do meet their qualifications for the PLUS rating. Nevertheless we wish you happy future journeys. Regards, BEST WESTERN PLUS San Marcos Inn

"Love all the upgrades at our favorite landing place in Morro Bay!"

5
01/06/2016

They are constantly upgrading this hotel, and remains to be our favorite place to stay in Morro Bay. Nothing under construction but love the breakfast and wine & cheese happy hour experience. Accommodations and customer service are the best!

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for noticing our hard work. We love to hear from our repeat guests and look forward to seeing you again soon. Regards, BEST WESTERN PLUS San Marcos Inn

"A great place to relax and kick back!"

5
29/05/2016

This Beat Western Plus was wonderful! We had a choice of Ocean View or Village View. Our Ocean View was great! The room came with a small balcony, breakfast and a 5 -7 cheese and wine event. Both were fun as they gave us a chance to meet and chat with others who were staying at the hotel. Both the breakfast and the cheese and wine did not skimp, and there were plenty of choices available! We would definitely return!

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We are so pleased to know of your wonderful stay with us. It would be our pleasure to once again provide you with another awesome stay. Regards, BEST WESTERN PLUS San Marcos Inn

"Very nice stay"

4
27/05/2016

I usually stay in Morro Bay when I have business in SLO. The hotel is convenient and very near the ocean with some nice views. Food is also conveniently nearby. The staff is very pleasant and helpful.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for the nice review. We love to hear from our repeat guests and look forward to seeing you again soon. BEST WESTERN PLUS San Marcos Inn

"Getaway"

5
27/05/2016

This was a romantic getaway for my girlfriend and me. We enjoyed the wine and cheese in the evening after a wonderful dinner at the Galley. Your staff was very attentive and friendly. We also took advantage of the breakfast. It was very good.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We are happy to know you enjoyed your stay with us. We'll be here for you when you want to get away again. Call us direct for the best rate and exact room type you's like. Regards, BEST WESTERN PLUS San Marcos Inn

"Exceptional Service"

5
18/05/2016

We had a great time at the Best Western. Harry, the person who checked us in, was extremely nice and helpful. He cares about the guests and their satisfaction. He brought us our extra blankets we requested and kept the wine and cheese appetizers filled upon arrival. We would definitely stay at this hotel in the future. The room was clean and the view of the ocean was spectacular.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We couldn't be happier knowing of your excellent stay with us. We'll be here for you on your next trip to our beautiful area. Be sure to call us direct for the best rate and exact room type you'd like. Regards, BEST WESTERN PLUS San Marcos Inn

"Quaint hotel"

5
17/05/2016

Driving up Pacific Coast Highway and had a reservation at this Best Western as a midway point to Carmel. Picked this hotel based on trip advisor reviews and it did not disappoint. Very friendly staff, rooms were very nice and clean. Beds are super comfortable too. The hotel is right up the street from shops and restaurants and a short walk to the rock. We happened to stay right before the classic car show. What a treat, met alot of nice people and saw lots of cool classic cars. Breakfast is included and was perfect to get us going in the morning.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We'll be here for you on your next trip along our beautiful coast. Call us direct for the best rate and exact room type. Regards, BEST WESTERN PLUS San Marcos Inn

"Visit"

5
17/05/2016

We met with other family. From Sonora and Salinas. We had a great time and the rooms are always nice and clean. Staff is really nice and helpful. We have never had any problems while staying here.Great walking distance for most things in Moro Bay.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We love to hear from our repeat guests and are happy to know of your enjoyable family get together. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Good location and good value."

4
16/05/2016

Good location, one block from the bay. Quiet. Friendly and helpful reception staff. Building is being refurbished as it is an older dated site. Comfortable very clean room. Very good quality soaps, towels. Breakfast in the lobby but arrangement a bit cramped. Probably will improve once building refurbishing finished. This is a good value for proximity to the bay, as well as the quiet surroundings. Very helpful information binder with local menus, info about activities and services.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for the lovely review. You've said it all for us. We look forward to seeing you again soon. Regards, BEST WESTERN PLUS San Marcos Inn

"Great Place to Stay"

5
06/05/2016

The Best Western San Marcos in Morro Bay, CA is a well run hotel that is both a great bargain and a terrific place to stay. The rooms on the bay side have a fine view of Morro Bay harbor and the town.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Our staff is pleased to know you enjoyed your stay with us. We'll be here for you on your next visit to our beautiful area. Call us direct for the best rate and exact room type you'd like. Regards, BEST WESTERN PLUS San Marcos Inn

"Always stay at San Marcos - bay side"

5
05/05/2016

Always stay here for the view of Morro Rock and the estuary and the sounds of the sea gulls, sea lions and fog horn. Can't hear that in Nebraska. Room is clean and charming. Walking distance to bay and great seafood restaurants.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We love to hear from our repeat guests and we are so happy to know you enjoyed your time with us. We look forward to seeing you again. Happy Travels, BEST WESTERN PLUS San Marcos Inn

"Nice litte place but missing a few important aspects"

3
26/04/2016

This is a nice little place. Clean, close the the beach, relatively quite location. Nice lobby where they serve an updated continental breakfast and even wine and cheese in the evening. Great choices for both! I really liked the entrance lobby fountain and the furniture there is new and clean. Very calming area to be. Check-in is quite simple and friendly. Especially the male receptionist who checked us in. Very friendly and informative. The other one that does breakfast/daytime not as friendly but not rude either. Lots of lighting and electrical socket options which was nice for our tablets, cells, and laptop to all charge. The parts that weren't so good: The biggest was no air conditioner. Our room got extremely uncomfortably hot. As someone not used to CA heat that was a HUGE turn-off. Having a place to cool down is very important to me. Also for king size beds, they only offer 4 small pillows. The bed really needs 6 of these or get larger pillows. Every time we rolled over, we would end of flat on the mattress. The internet access was bad but that seems to be a trend in the area so I can't hold that against them. A bath would also be nice. However there is a spa to soak in. This had it's own ups and downs. The seating edge in the spa was VERY rough (actually gave up upper thighs a rash/scrap effect when I shifted. However the room itself was nice and clean with comfortable lounge chairs. Overall, not a bad place but it has a couple key areas that will have me considering other options in the future. But if amenities were improved, I would've surely consider it. Especially since we are in the area 1-2 times a year.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We thank you for your feedback and take it seriously. The improvements you mentioned have been communicated to the General Manager. We wish you happy future journeys. Regards, BEST WESTERN PLUS San Marcos Inn

"Dated but more than adequate"

3
25/04/2016

The facility is a bit dated but he rooms were clean and the bed comfortable. The breakfast was better than some in this same category: oatmeal with lots of toppings, fresh waffles, fruit, juice, hard boiled eggs, pastries, toast. Skip the pastries and go for the other goodies. The wine and cheese was a nice touch. The wine was what would be expected in this situation so don't expect the good stuff. I arrived when the office was closed but the process was very easy to figure out.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for taking the time to share your experience. We'll be here for you on your next visit to our beautiful area. Happy Travels, BEST WESTERN PLUS San Marcos Inn

"Great place to stay"

5
21/04/2016

Stayed at this hotel for 2 nights in April. Really nice staff. The breakfast was also nice with many choices. Also enjoyed the complementary wine and cheese in the evening. Haven't seen that offered by many hotels. Went for a walk to the bay in the evening. It was a really beautiful day. The ocean is also a very short drive away. There are many many nice places to eat. We tried Thai elephant and Dutchman's Seafood House and both were great. Just a perfect place to stay.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for the lovely review. We are happy to know of your enjoyable stay with us. We hope to see you again. Regards, BEST WESTERN PLUS San Marcos Inn

"Room Rates"

1
13/04/2016

The room rates for this hotel were a little, for the qualilty of the room offered. The rates varied from $134.00 a night to $240.00 a night for the same room. I would not recommend this hotel to anyone. Needs major imporements.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We appreciate your feedback. Our rates are competitive with other hotels in our area. We have been in the process of a remodel of the hotel. Perhaps you'll stop by on your next visit to Morro Bay and check out our progress. Regards, BEST WESTERN PLUS San Marcos Inn

"Location good, service horrible!"

2
13/04/2016

If you expect friendly front desk service, DO NOT stay at this hotel. Desk clerks only acknowledge you after you basically demand their attention ... no greeting, no 'May I help you?' ... even when activity is slow/non-existent. Breakfast layout is minimal and poorly arranged. Room is very small, in need of paint, but otherwise clean. Overpriced compared to service offered elsewhere.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Please accept our apology for the poor service you experienced with our front desk agent. We pride ourselves on our superior guest service. What you experienced is not normal operating procedure for us. The regional manager has read this review and is working to ensure that this type of action is not repeated in the future. Regards, BEST WESTERN PLUS San Marcos Inn

"4/4/16"

4
06/04/2016

Convenient location close to waterfront. Ask for a seaside room. Comfortable and clean. Although it is older, and exterior looks dated, it seems well kept and lobby in building with rooms is pleasant. Office could use some sprucing up.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for your feedback regarding your stay with us. We hope to see you again. Regards, BEST WESTERN PLUS San Marcos Inn

"A great place to stay"

4
05/04/2016

Have stayed at this hotel many times and plan to stay many more. As always the front desk staff are very friendly and seem to go out of there way to please you. Breakfast area has been redesign and looks very nice. New carpet in the corridors and working on the interior walls. The location makes it ideal for Morro Bay, just two blocks to the embarcadero with plenty of shopping and dinning. If your a golfer give Morro Bay or Diary Creek golf courses a try, you won't be disappointed. Also some of the finest deep sea fishing on the central coast is there.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We love to hear from our repeat guests and are happy to know you noticed some of the changes we've been making. We look forward to seeing you again soon. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Good for Families"

3
05/04/2016

This hotel is good for families looking for a hotel on a budget. Great location and within walking distance of Morrow Bay Rock and local shopping. This is not recommended for business stays. The business center is out of date and not in working order.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We appreciate your review and thank you for taking the time to post it. We are aware of the business center and are working to get it up and running as soon as possible. Regards, BEST WESTERN PLUS San Marcos Inn

"Great Vacation Spot!"

5
03/04/2016

Being that this was our first family trip down to California, and since we have family from Los Angeles to San Francisco, we thought we would try a night in Morro Bay. We came across the Best Western Plus. The building looked a little old and tired but we thought we would give it a go and stay for just the night. When we walked into the Lobby, we noticed they were having some type of wine reception which was really nice and welcoming after a long drive. The clerk we interacted with was a older woman (I think her name was Angela). She greeted us with a warm smile and she was very friendly.. She talked with my family and myself for awhile and gave us a great deal on a room that faces the bay. Once we got settled in we went back down to the lobby to see if we could get some assistance in finding a good restaurant. Angela and Harry were eager to help us find a good place to eat. I would highly recommend the Best Western Plus to my family and friends. Staff is Awesome, service is great and the location is close to shops and restaurants.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for the awesome review. We are pleased to know of your enjoyable stay with us. We'll be here for you on your next trip to California. Regards, BEST WESTERN PLUS San Marcos Inn

"Super location"

4
03/04/2016

Located one block from the Ocean, half of the rooms have views on the Rock, half on the parking lot. Quiet place. My room was a joined room with loud occupants. I hate when i get those rooms as you can hear someone breathe, insulation is so poor. That was annoying but they were quiet after 10 pm. Wine and cheese offered from 5-7pm was alright. Cheap wine and 3 kinds of cheese but better than nothing! Breakfast was not bad but no eggs, bacon, sausage.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We appreciate your feedback regarding your stay. We apologize that you didn't see our egg,sausage and cheese breakfast sandwiches that we offer. We wish you happy future journeys. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Great Stay"

5
29/03/2016

We really enjoyed our view room at this hotel.Room was clean and elevator brought us up to 3rd floor with view of Morro Bay Rock. Enjoyed dinner one block away at Windows on the Water. Did not use the indoor hot-tub, that I had originally thought was a swimming pool. Breakfast was nice. Good location and would recommend getting room with view.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We are so happy to know of your enjoyable stay with us. Next time bring your bathing suit so can enjoy the spa, there's a lovely view of the rock from there. Happy travels, BEST WESTERN PLUS San Marcos Inn

"close to waterfront"

5
28/03/2016

I stayed for three nights and liked the location very mush. There were many restaurants within walking distance and it was close to The Rock. Morro Bay seemed like a nice city. Very clean and safe. The breakfast was usual continental with waffles and jimmy dean breakfast sandwiches. It was nice to walk to waterfront and watch the Sea Otters. There were more Otters than in Monterey.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for the nice review. We are pleased to know you enjoyed your time with us in our beautiful seaside town. Regards, BEST WESTERN PLUS San Marcos Inn

"Average stay"

3
21/03/2016

Excellent location. Old and tired building and room. This place definitely needs an upgrade desperately. Rooms are smaller than average hotel room and bathroom/ shower is cramped. No bathtub provided and it's standing shower only. Breakfast is lacking at best. Dining room is small and cramped. Wifi is unreliable and slow. Carpet in the room was very dirty and had numerous spots and stains. If you need a place to crash within walking distance to all the shops and restaurants, this will do fine.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for your feedback regarding your stay. We have been remodeling for a few months and have made many improvements to our property. We apologize that your stay was less than you expected. Regards, BEST WESTERN PLUS San Marcos Inn

"Leisure trip"

5
19/03/2016

Everything about this Best Western Plus was absolutely perfect. Rooms were clean and very comfortable. I enjoyed their happy hour as well as their breakfast. Happy hour consisted of several wines and several cheeses and crackers. Sparkling cider was also available. Breakfast had a very wide variety of items, including waffles. Staff was extremely helpful and friendly. I would definitely recommend this location to anyone planning a trip to Morro Bay, CA

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for the wonderful review. We look forward to seeing you again soon the next time you find yourself here in Morro Bay. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Great location, great staff, good amenities."

5
10/03/2016

Stayed for one night on a tour down the PCH and loved it. They had a complementary wine and cheese pairing which hit the spot before our walk along the coast to watch the sunset. The rooms were very large and had very adequate amenities. The facility as a whole looks slightly dated, but it was clean, well maintained, and we felt very welcome there. The Spa was nice and hot and was perfect for a crisp California winter night. The continental breakfast was better than many of the other places we've stayed at - they had several coffees to choose from, a mix of baked goods and fresh fruits, several beverage choices, and a DIY waffle station. Wifi coverage was good and fast enough for Netflix. We would stay there again.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank for the awesome review. We look forward to seeing you again soon. Call us direct for the best rate and exact room type you's like. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Good Location-Remodeled Rooms"

4
03/03/2016

This is an older location in the heart of Morro Bay. The location was good for my husband and me, as we were in town to visit family in nearby Los Osos. The rooms have been recently remodeled, and are in great shape, including the bathrooms. Our room was very clean and comfortable. We had what they call a "City View" room which overlooks the parking lot and a back area. We weren't there for pleasure so it didn't matter to us, but it was not pretty as an ocean view room would be. The check in office is on the other side of the parking lot from where the rooms are, which means the breakfast area is also across the parking lot. They have complementary wine and cheese in the afternoons from 5-7, which was a nice surprise. The red wine was gone by 6, so I settled for a dry white. They also offer complementary breakfast, but we found it to be less than great. There were a few pastries, but no other breads for toast. The only protein available was yogurt and prepackaged Jimmy Dean breakfast sandwiches. Not great, but better than nothing. When we checked in, we had to wrangle our room rate and prove the posted rate on the BW website. The manager was nice enough about it, but I felt like she was doing us a favor by giving us the website rate. We had told them we were staying for two nights, but our lines must have crossed, because she called me the next morning at 5 minutes before check out after our first night to advise me that we had left some things in our room. When I told her we had told them two days, she seemed aggravated, but was able to keep us in the same room for another night. she did, however, required me to come back to the reception desk and sign new documents. All in all, she was very professional about the whole thing; I just felt as if she was feeling put out in her dealings with us. The last thing I would mention is that when I came in to sign the new reservations documents, the parking lot was full and I had to park on the street. I noticed that, in the parking lot, there was a housekeeper sitting in her car on her phone; I assume she was on a break, but I believe that when parking spaces are limited, the staff should be parking on the street and leaving the spaces on the property for the guests. Just a thought. All in all, it was a good stay, but these are things I would want to know if I was reading reviews of this hotel. It's a nice place.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for your feedback regarding your stay with us. We apologize that you didn't see the wheat bread, the potato bread, English muffins and hard boiled eggs that we provide in addition to the other items we offer with our breakfast service. Management agrees with the parking situation that you noticed and it has been addressed. Regards, BEST WESTERN PLUS San Marcos Inn

"Love the view!!!!"

5
27/02/2016

Great location great big rooms great mobility for anybody to get around!!! Love it can not wait to go back and stay there again!! It is worth the money that you spend for the room. It has to big queen size beds a nice big screen flat TV.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for the awesome review! We look forward to seeing you again soon. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Excellent Stay"

5
22/02/2016

I would stay at this Best Western when I am back in Morro Bay. It is easy access in town and near the shoreline. It is very close to many restaurants and stores. The rooms were clean and the towels were thick and soft. In fact there were enough towels for everyone. The lobby was lovely and very private.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for the lovely review. You've said it all for us. We look forward to seeing you again the next time you visit Morro Bay. Happy travels, BEST WESTERN PLUS San Marcos Inn

"A little older, but friendly accommodating staff"

4
15/02/2016

Stayed with a group, then hung around a day on my own. Very accommodating staff, very nice breakfast with protein for a change, not all carbohydrates. Sausage/egg sandwiches, waffles, all the essentials. The room was clean, though showing its age a bit with water damage to the wall outside the walk-in (!) shower, and stucco looking walls. renovation was going on during our stay, and it will be pretty nice when done. There is a small indoor pool that is in fact a BIG hot tub! Great! I'd stay there again.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for noticing the changes we're making, it will be very nice when we've finished. We look forward to seeing you again soon. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Clean but dated."

2
15/02/2016

I thought it was a cute small hotel in a marina community, but I thought the rooms were really dated. Also the bathroom window is int he hall way that other people are walking by to there room. That was a little weird. The staff was very friendly, but I paid over $300 for a night, so I can definitely say I was charged way to much.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We appreciate your feedback regarding your stay. We have been undergoing a renovation of the hotel including the rooms. Perhaps on your next visit to Morro Bay you'll stop by and check out our progress. Regards, BEST WESTERN PLUS San Marcos Inn

"Hotel in Morro Bay"

5
31/01/2016

San Marcos Inn was an extremely good choice. My room faced Morro Bay and Morro Rock; there was a balcony with two chairs and an ocean view. Other amenities included a mini-fridge and a small microwave. The shore was two blocks away. There was a variety of choices for breakfast, which was complimentary; for lunch and dinner, there were half a dozen decent places within easy walking distance. Location and value for money both outstanding. I would stay there again.

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you so much for the kind review. It would be our pleasure to once again provide you with another wonderful stay the next time you visit Morro Bay. Regards, BEST WESTERN PLUS San Marcos Inn

"Past History"

5
28/01/2016

We have been staying here when we are in the area for the past forty years. Good losation, easy to get around town, even if you want to walk. Staff is always ready to help you find what ever you want.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We love to hear from our repeat guests. Thank you for the review, we hope to see you again soon. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Good location and value"

3
07/01/2016

On a one night trip through Morro Bay we chose this motel after reading the reviews. There is some construction going on! The room size is OK and the bed was confortable. We were on the top floor but still heard foot traffic which sounded like it was coming from above? Lots of noise from next room. Poor soundproofing. Noisy compact refrigerator that we had to turn off. I would only rate this property at 2 1/2. Good WiFi.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for your feedback. We are finishing up on a major remodeling project. We apologize for the noise issues. Regards, BEST WESTERN PLUS San Marcos Inn

"Great property, terrible service"

3
02/01/2016

Spent one night here over the weekend. We stay in Morro bay fairly often but had never stayed at this hotel. The hotel itself is quite nice - the inside is very open and includes an atrium from the ground to the roof above the third floor. There is a large indoor jacuzzi that was also very nice with big windows facing the bay. The room was ok, no complaints, and had a very nice view of the bay from the balcony. The included breakfast was much better than any of the other motels we've stayed at nearby. The only issue we had with the hotel is that the front desk staff (Kimberly and Angela I believe (sorry if I got the names wrong)) seemed like they were going out of their way to be as rude as possible. Seriously, like it was a contest to see who could be more obnoxious to a guest. Fortunately we were only there for a night so we didn't interact with them much. If the owner or manager of the property reads this: you have a great hotel in a great location, but you might want to spring for some hospitality classes for your employees.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Please accept our apology regarding your experience during your stay with us. We pride ourselves on superior customer service. Management has read your review and is working with staff to correct the issue. Regards, BEST WESTERN PLUS San Marcos Inn

"We wanted to love this place but... "

3
02/01/2016

Let me start off by saying that we really wanted to love this hotel. We have stayed in quite a few hotels in Morro Bay and usually the rooms ends up being on the small size and there are very few amenities. The rooms here were good size, they have a jacuzzi on the first floor for the guests, they do free wine and cheese from 5:00pm-7:00pm every night and they have a free breakfast...but the service was so horrible it makes me not want to go back. Our first encounter was with how terrible the front desk staff was. We were in the jacuzzi and it was time to close, and the lady from the front desk came to tell us it was time to close the jacuzzi. We asked her if she had any towels because there were none in the jacuzzi area. She responded with "why you didn't bring any?" When we explained that we brought our shower towels but wanted to use those later and wanted some pool towels and that's why we asked her she responded with "no I don't have any, they're in the lobby and I'm not in there right now, I'm in here." So we said fine, she left and we used our bath towels. I then went to the lobby and guess who is at the front desk just standing around.. You guessed it. I then asked her for some bath towels to which she told me she doesn't have access to any bath towels just spa towels and that I would need to call house keeping in morning. The next morning we went down to the continental breakfast to grab a few things to bring back up to the room. The breakfast is in lobby right by the front desk. As we were leaving with our hands we walked by the front desk and could not open the door to leave due to our hands being full. The lady at the front desk not only managed to pretend not to see is but went out her way to ignore us when we looked at her for help with the door. After setting my stuff down on the desk in front of her to open the door and her just still ignoring us I opened the door and left. What's funny is that she couldn't be bothered to open the door but when we left she managed to follow behind us and slam the door shut. Finally, after breakfast I went down to the ground floor to get some ice out of ice machine and it was out of order. I went to the front desk (same door slamming lady) and asked if they had any ice available because the ice machine was broken. She responded with "why do you need some?" And I told her yes, I would like some ice for my cup (mind you it was a small coffee cup from the room) she got all huffy and told me that "she only had a little bit left and how much did I want." I asked for her the small cup to be filled and after making a scene of hitting the ice bag in the freezer and looking out raged that I was taking her ice, I 5 little ice cubes. Overall, this hotel would have been the one that we would love to come back to but after such horrible customer service it kills me. You could tell that both of these ladies took no pride in their job or in ensuring that the guests were happy and needs were met. We didn't think we asked for a lot but apparently we did and they made no effort to hide the fact that they were annoyed. One thing to look into too is the cleaning off the rooms. The bathroom sink is separated by a wall from the bedroom and asked draping my swim suit over the wall to dry it, it was covered in dust. Obviously housekeeping doesn't go out of their way to dust all areas of the room because it looked like it had no been cleaned in months. I think Best Western needs to change a few things around here... Mainly the staff.

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We sincerely apologize that your stay was less than expected. Your experience is not typical of our customer service. Management has been notified of your review and is working with staff to ensure this is not repeated. Regards, BEST WESTERN PLUS San Marcos Inn

"Great value"

5
02/01/2016

Per price, excellent value. Hot tub, spacious lobbies, great service, proximity to beach, strong wi-fi, adequate breakfast. Our family was traveling north from LA on way back home to SF area. Were looking for interesting/quirky beach town. Morro Bay attracted us due the giant rock. We found interesting venues to visit in the environ, including the Montana de Oro, the Hearst Castle (plus wild herd of zebras!!!), and elephant seals.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for your review. We are in a wonderful location along the Central Coast. We'll be here for your on your next trip south. Regards, BEST WESTERN PLUS San Marcos Inn

"December night in Morro"

5
01/01/2016

It was my second stay in Best Western PLUS San Marcos Inn, Morro Bay, CALIFORNIA. Hotel is great, you can see the Rock from the office and walk to it in 15 min. Service is great, staff is very friendly, prices are reasonable. Hotel offers good value for the money, free breakfast, clean rooms. The is a hot pool on the ground floor with the view of Morro Rock. Two minutes walk brings you to Morro embarcadero with its shops, bars and restaurants.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
How nice to hear form a repeat guest! Thank you for the lovely review. We look forward to providing you with another wonderful stay. BEST WESTERN PLUS San Marcos Inn

"Relaxing"

5
26/12/2015

We stopped at Morro bay Ca. We enjoyed everything about it. The best western was a perfect place for us. The room was comfortable with very very friendly staff. We ended up staying 2 days. Breakfast what great. Morro Bay is a very nice town. Just a walk away from the ocean and Morro Rock. Several shops and restaurants in town. And your walking right next to the bay. We would defiantly stop again.

mamamorro, G.M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We'll be here for you on your next trip up the Central Coast. Be sure to call us direct for the best rate and exact room type you'd like. Happy travels, BEST WESTERN PLUS San Marcos Inn

"comfy and laid back"

4
17/12/2015

if you are on the road from southern cali and travelling to or about san Francisco morro bay is the midway point and is as welcoming as all get out. and one of the best places to rest your head that night is the best western san marcos inn in morro bay. close to the boardwalk where there is a plethora of great restaurants and shops to while and enjoy the time, it's kismet. one of the greatest extras is the best westerns welcome wine and cheese layout between the hours of 5 and 7 pm which is, I must admit, a very good welcome, indeed. the rooms are quite comfortable and the sea view rooms have a great view of the famous rock and bay. all rooms have balconies and are quite comfortable. enjoy and take a walk and enjoy morro bay. I did and do.

"Ocean with in 3 blocks"

3
12/12/2015

Love this town and its location. Sea food dinners are wonderful and priced right. People friendly and great to walk to shops and out to lunch and or dinner. Fresh air and easy to get around. A great stop over between San Diego and San Francisco.

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for your review. You've said it all for us! regards, BEST WESTERN PLUS San Marcos Inn

"Golf Trip"

4
08/12/2015

This hotel was very close to the Golf Course and Downtown, clean. Had Wine & Cheese nights, kinda cool but Breakfast was very simple, Continental at best. Bed quite hard but was able to sleep. Overall nice place, great location, nice view from room! would stay again.

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for letting us know about your stay. We hope to see you again. regards, BEST WESTERN PLUS San Marcos Inn

"Great Stay!"

5
01/12/2015

My lady and I were looking for a hotel in Morro Bay that we could walk to-and-from easily in town. This was the perfect place. I highly recommend an ocean side view, especially if you enjoy sipping wine at night and watching the ocean, or a morning view over coffee. Very comfy beds and excellent room amenities. The staff was also very friendly and helpful. Great property, great stay!

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for the lovely review. We are so happy to know you enjoyed your stay with us. We look forward to seeing you again soon. Happy travels, BEST WESTERN PLUS San Marcos Inn

"great place"

5
25/11/2015

Attentive staff, clean facility. Bay side of hotel offers pretty views, Good variety for breakfast and wine and cheese in early evening, Walking distance to downtown and embarcadero. the only place in Morro Bay my husband will consider staying, We recommend to all our friends.

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for the lovely review. We look forward to seeing you again soon. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Room with a view "

4
22/11/2015

Always pleasant and clean. Friendly staff. Stay on the 3rd floor with ocean view. Love the oversized spa. Great breakfast included. Right in town and steps from several restaurants and shops. Love staying here with the kids. We bring our bikes. Morro bay has done a great job with bike trails

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for the lovely review. We are so happy to know you enjoy your stay with us. We'll be here for you on your next visit to Morro Bay. Happy travels, BEST WESTERN PLUS San Marcos Inn

"I agree with the last guy"

3
18/11/2015

This hotel definitely had some pros and cons! The pros first....VERY good location. I had a wonderful view of Morro Rock. The staff was VERY friendly and helpful. The wine and cheese "reception" was nice. The wine wasn't too bad and the cheese and crackers were good. Originally, I was disappointed that breakfast was posted as not being served until 7:30 a.m. when I had to leave the hotel by 7:15 a.m. to get to a meeting. But when I went to leave, I saw the office was already open and breakfast was mostly ready. The room was clean and the bed was comfortable. Cons....the hotel is VERY dated. They were doing some construction on the stairs. The carpet is frayed and they were painting in different places. From my room I could hear everyone coming out of the elevator. All in all, I would definitely stay here again. Hopefully they will have some of the updates completed before then.

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for your feedback. We hope you will return to check out our progress on our remodel project. Regards, BEST WESTERN PLUS San Marcos Inn

"Dissapointed with Hotel"

2
17/11/2015

With how highly rated this hotel was on TripAdvisor and having never stayed in Morro Bay, we booked a room here. My daughter was staying at the Days Inn for a golf tournament, but we felt like even though Best Western was more expensive, it would be worth the extra cost. We could have saved 1/3rd of our lodging costs and gotten the same experience. First off the staff was great and deserves a better product to represent. The lobby was uninspiring but looked clean. There was a terrible fish smell that never went away from Saturday to Monday. The room was small and at first glance seemed clean. The light fixture in the bathroom was visible from the bedroom area and obviously hadn't been cleaned in a long time. Access is not easy, but a good dusting every once in a while really should be done. The worst thing about the room was the shower. The curtain did not work properly and water got all over the floor. Wetried everything we could think of to seal the shower and water still got everywhere. Also, the soap, shampoo and conditioner are dispensed from large tanks on the wall which did not work well. Best part of the room were the beds. They were clean and comfortable. Overall, you can see this hotel concentrated on the beds as they were really clean and comfortable. Almost everything else was lacking in my opinion. I won't stay here again.

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We appreciate your feedback regarding your stay. Management has been notified of the issues you mentioned. We apologize that your stay was less than you expected, nevertheless we wish you pleasant future journeys. Regards, BEST WESTERN PLUS San Marcos Inn

"Clean room"

4
17/11/2015

Nice Balcony, Pleasant stay. Room was clean and close to the downtown which made it just right. Would stay there again. The view when facing Morro Rock is wonderful. Enjoyed the stay! Did not try the breakfast that they offered or the cocktail hour they had.

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We are pleased to know you enjoyed your stay with us. We'll be here for you on your next trip to the Central Coast. Regards, BEST WESTERN PLUS San Marcos Inn

"Mix of pros and cons"

3
17/11/2015

My wife and I stayed at the BW Plus San Marcos Inn 2 nights ago. Our room, which faced east and over the parking lot, was located on the 3rd floor. On the plus side, the elevator was quick, the bed was comfortable, the WIFI worked well, and we heard no noises at night from guests in other rooms. The small balcony is a nice touch, though for us there was nothing really to look at. I liked having soap and shampoo dispensers in the shower. On the negative side there was a distinct and unpleasant odor on the 3rd level. I asked about it and was told is was from the stucco. The toilet in the room appeared child sized and was quite low to the ground. The shower stall was rather small and the shower head was installed too high for my comfort. The parking area inside the structure is tight and guests with larger vehicles may find it difficult to navigate into the covered areas.. We parked on the street but when it rained in the morning and we needed to move items around in our trunk, I did back into a covered stall. It took some maneuvering. The breakfast was a disappointment. The only hot food was via a waffle machine. The machine worked okay, producing small round waffles. But the mixture had no taste and we wound up going out for breakfast. The hotel, like most hotels in Morro Bay, is only a block or so off the main tourist area.

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for your feedback. Our apologies that you didn't see the sausage,egg & cheese breakfast sandwich that we also offer besides the hot waffles. We are in the process of remodeling the property which will include our parking bays. Regards, BEST WESTERN PLUS San Marcos Inn

"Beautiful View of Moro Bay"

3
13/11/2015

This hotel was clean. We requested a room with a view and a balcony. The kings size bed was very comfortable. The room is a bit dated. Staff was helpful and friendly. Quiet and restful. I would say it meets the minimum for a hotel stay. Breakfast bar use the usual continental: hot waffles, no eggs or bacon type food.

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for the feedback regarding your stay with us. We hope you'll give us another try on your next visit to our beautiful area. Regards, BEST WESTERN PLUS San Marcos Inn

"Adorable, most friendly little hotel in Morro Bay with perfect views"

5
12/11/2015

We arrived to this location with no prior reservation as we were on a road trip throughout California and I had no idea where we would end up. Several people had recommended Morro Bay on other sites and luckily this is where we ended up after a drive along Big Sur for the day. Morro Bay is a treasure - such a great stay. The hotel staff could not have been more friendly or welcoming. We happened to arrive on their happy hour where they have wine and cheeses and snacks for their guests next to their warm fireplace. This location of BWP is very quaint, but just a stone's throw from the main area with many restaurants and antique shops nearby - let alone you're right on the harbor - so close you can hear the seals talking all night long. In the morning we were woken by two seagulls on our balcony calling away. It's magical. The room was absolutely clean and tidy, and thoughtfully prepared. There is an indoor Jacuzzi on the first floor and breakfast is in the main little lobby with most everything you could want or desire. We just loved this hotel, and the people in it, and would recommend it to anyone. Ps. If there's any one tip I could offer - be careful where you park. I parked on the west side of the hotel and when I backed out in the morning I went right over the curb and was almost stuck. There is no sign that you cannot back straight out and it is hard to see that you cannot go straight back. It's probably just me but even my husband said that was hard to see - so maybe a sign or something with an arrow of where to turn out to exit would be a great help to others. Again - or maybe it's just me. :)

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you so much for the lovely review. You've said it all for us! We look forward to seeing again soon. Happy travels, BEST WESTERN PLUS San Marcos Inn

"A great place to stay"

4
06/11/2015

Stopped here overnight on our trip to San Francisco . We arrived at 6.50 pm and were able to partake in the last fifteen minutes of the complementary cheese and wine which was welcome after a long day. The room was clean and large but I can understand other reviews in respect of the lack of air conditioning luckily this was not an issue for us due to the time of year. Excellent location . I would not hesitate to stay here again.

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We appreciate your review and are happy to know you had a good stay with us. We'll be here for you on your next visit to the Central Coast. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Awesome Peaceful Hotel"

5
06/11/2015

Peaceful, great view of the Rock! Comfy beds, they have been going threw some renovations so there is some noise in the mornings but other then that its always a great stay here. Only thing that would make me love it more is if I could bring my dogs :)

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for your review and the feedback. We are pleased to know you enjoyed your stay with us and we look forward to seeing you again. Regards, BEST WESTERN PLUS San Marcos Inn

"Our Favorite Morro Bay place to stay!"

5
28/10/2015

Our MANY stays at San Marcos Inn, have proven to provide consistantly high quality service and accommodations. The location close to downtown, and view of the ocean, and nightly sounds of the seals, make our perfect getaway. The breakfasts are generous, and the wine & cheese happy hour are a welcome treat in an environment that encourages meeting new people. The employees are friendly, helpful and very courteous. Overall, San Marcos Inn is our Best Kept Secret!

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for the lovely review. We love to hear from our repeat guests. You've said it all for us! We hope to be seeing you again soon. Regards, BEST WESTERN PLUS San Marcos Inn

"Very nice"

4
28/10/2015

Really enjoyed the ocean view but they need to improve their breakfast items. Also the hotel does not have air conditioning so the room was stuffy. I wish the website would've advised us of this. Otherwise the room was pretty comfortable

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We appreciate your feedback. Breakfast is something we continually strive to keep nutritious and pleasing. Our beautiful ocean view will be here for you on your next visit to our area. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Close to the beach - great price"

4
21/10/2015

The hotel is small but comfortable. They have a large spa/hot tub and you can see the beach from the hotel. Breakfast was nothing special, but it was free. Wine and cheese tasting at night. I would stay again if in the area.

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for your review. We hope to see you again. Call us direct for the best rate and exact room type you will want. Regards, BEST WESTERN PLUS San Marcos Inn

"Quick stop on way to the airport"

4
09/10/2015

The hotel is nice but not a PLUS. It is clean, safe and has a satisfactory breakfast. I would stay again for the same purpose but not for longer period of time since there wasn't much going on in the location and the restaurants close up early and the shops open mid morning.

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for your feedback regarding your stay with us. Our hope is that you will choose us again on your next trip through our area. Regards, BEST WESTERN PLUS San Marcos Inn

"Good stay"

4
02/10/2015

Our room was not air conditioned. Normally, it is not needed but we were in a heat wave, so the room was a little warm. Everything else was fine. The motel is 2 blocks from the Embarcadero and close to many shops, restaurants and attraction. We will not hesitate to come here again.

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Thank you for the feedback regarding your stay. We look forward to seeing you again. Be sure to call us direct for the best rate and exact room type you're looking for. Happy travels, BEST WESTERN PLUS San Marcos Inn

"San Fran trip"

4
02/10/2015

Had room 333. Exceptional views and was very pleasant. Staff was great and would stay here again. No air conditioning but with breeze from ocean was not a problem keeping cool. Staff even provided sparkling cider in our room with beautiful note to celebrate our anniversary.

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We are so happy to know of your enjoyable stay with us. We'll be here for you on your next visit to Morro Bay. Regards, BEST WESTERN PLUS San Marcos Inn

"Nice hotel in a great location"

4
01/10/2015

We were very happy with our stay at the San Marcos. Our room offered a great view from the balcony and we found the staff to be welcoming and cheerful. The hotel is in a great location within an easy walk to a huge choice of restaurants and shops. The beds were comfortable, the room was clean and the wifi worked well. Breakfast was tasty and there was a huge choice on offer. The rooms would benefit from air conditioning.

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
The management and staff are so pleased to know you enjoyed your stay with us. We look forward to seeing you again on your next visit to our beautiful area. Happy travels, BEST WESTERN PLUS San Marcos Inn

"great view good location"

5
28/09/2015

Good views, central location to other sightseeing landmarks. close walking distance to rock. Breakfast was reasonable but a little crowded at times. The wine cheese appetizers in the evening were a good snack before dinner. Warning - no A/C.

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
We are pleased to know you enjoyed your stay with us here in Morro Bay. We look forward to seeing you again. Happy travels, BEST WESTERN PLUS San Marcos Inn

"Very disappointed"

2
27/09/2015

The Best Western San Marco is not with the stay. We were driving up the coast and decided to stop in Morro Bay. This was more of a convenience stop as opposed to a destination stop. The hotel is just a block away from the beach so it's convenient however the rooms don't have air conditioning which is very odd if they call themselves a Best Western Plus. I guess the plus is the additional fans you have to have in the room to cool it down. The beds were way too soft and "lumpy". I think sometimes the owners of an establishment rely on the location and not the basic comfort of the customers. The cost of nearly 250.00 should at least include air. This may be a "local standard" but travelers deserve better. The front desk clerk was friendly and sympathetic to our complaint and gave us a fan and extension cord to use. Owners, take notice that you have failed in the simplest accommodation for travelers.

mamamorro, G. M. Assistant at BEST WESTERN PLUS San Marcos Inn, responded to this review
Our apologies that your stay was less than you expected. We do not have air conditioning however we do meet the "PLUS" standards as required by Best Western. Management has been notified regarding your bed. We wish you happy future journeys. Regards, BEST WESTERN PLUS San Marcos Inn