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Best Western Plus Hotel Morristown Inn, Morristown

4.5/5  - basé sur 446 notations.
270 South Street, 07960-6019, Morristown, United States - See map
Best Western Plus Morristown Inn - Walk to historic downtown Morristown. The Best Western Plus Morristown Inn is ideally located in the center of Morristown. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

This newly refurbished New Jersey hotel located near historic attractions and area sights is the place to stay when visiting Morristown, New Jersey. Inside the Best Western Plus Morristown Inn, guests will find that each well-appointed and recently renovated room in this boutique-style hotel comes complete with cable satellite television, 42-inch flat screen TVs and wireless high-speed Internet access. This downtown Morristown hotel is also 100% smoke-free and meets AHLA green guidelines. The hotel also provides thoughtful amenities such as, complimentary wine tasting Monday through Wednesday, a local area shuttle Monday - Friday to businesses within a five mile radius, an on-site Caribbean/American restaurant, live jazz music four times per week, daily complimentary breakfast featuring a made to order omelet station and a fitness center. Getting work done while on the road is easy with this Morristown hotel's on-site business services as well as ample meeting facilities. Businesses like Pfizer, Novartis, AT&T, Morristown Medical Center, Verizon, Verizon Wireless, Honeywell and other Fortune 500 companies are close in proximity. Just outside the Best Western Plus Morristown Inn, guests will find plenty to see and do. History buffs will love seeing Washington's Headquarters, Morristown Town Green and the Fosterfields Living Historical Farm. Gourmands will appreciate the local restaurants, shopping and lively downtown nightlife. And families visiting students will love being near Drew University, Fairleigh Dickenson University and College of St. Elizabeth. There are also several local catering and wedding halls - like Park Savoy and Brooklake Country Club - nearby. No matter why you're visiting Morristown, New Jersey, make your trip truly unforgettable and comfortable with a stay at the Best Western Plus Morristown Inn.

Best Western Plus

Hotel Morristown Inn

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Hotel advantages

  • Restaurant
    Restaurant
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 446 guest reviews
NOTE ISSUED
Excellent
274
Very Good
115
Average
39
Poor
10
Terrible
8
REFER TO NOTICE
Business Business
148
Couples Couples
92
Family Family
130
Friends getaway Friends getaway
35
Solo travel Solo travel
33
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Charming Clean Inn with Outstanding and HONEST Staff"

5
04/11/2018

I stayed at the Morristown Inn/Best Western Plus last night and was pleasantly surprised. The Inn has a very historic feel and I was met by a charming man at reception. There are real plants in the bedrooms and the windows open! This morning, I enjoyed a delicious omelette made by a very nice young man. The rooms were very clean with fresh caulking in the tubs. The beds were comfortable, fluffy pillow and nice fresh sheets. This morning, I could not find a pair of earrings that had tremendous sentimental value. I literally tossed the room, but could not find the earrings both before and after breakfast. Finally, I had to check out and as I did, I told Alison at reception about the earrings and she promised to keep an eye out for them. As I arrived at my meeting, the phone rang and it was Alison saying that Sheila in housekeeping had found the earrings!!! What a wonderful surprise! Alison kept the earrings safe for me until my meeting ended and I had the delightful opportunity to thank her and Sheila for their kindness and honesty. Kudos to Morristown Inn on their excellent staffing!

"Highly recommended!"

5
31/10/2018

The rooms were spotless… Best Western Plus, Morristown, NJ Very comfortable stay at this hotel, Pulling up to the hotel and its well-maintained appearance is always important to me. It says a lot about what is inside and their attention to detail. And it was definitely consistent in this case. The neighborhood behind the hotel was very nice and looked safe as is always a concern for us as we want to make sure there is no problem with the surrounding area for our vehicle. Very safe looking area. The inside of the hotel was immaculate, comfortable lobby, very clean, greeted immediately by the front desk in a courteous and professional manner. Very fast check in, and the dolly for our luggage was right there for use. The rooms were spotless. Very nice decor and all appliances worked perfectly from the TV to the blow dryer. Plenty of towels and courtesy samples in the bathroom. Very little noise from the hallway and none from the adjoining rooms, solid walls and ceiling. The cleaning staff were very polite and did a great job. Nice folks. One of the highlights was breakfast, we arrived a few minutes before the breakfast service was ending and the folks running breakfast assured us we should not rush, take our time and enjoy ourselves. Absolutely no pressure and incredibly helpful. The food was great, fresh, and a wider selection than normal. A great way to start another long day of travel. Check out was as smooth as check in, an extremely pleasant stay at a very nice hotel.

"Highly recommended!!"

5
30/10/2018

Big shout out to Best Western Plus Morristown Inn for taking great care of our friends in 61 Ghost. The hotel staff were friendly and helpful, making checking in quick and painless. The rooms were clean and spacious. This hotel is comfortable and affordable. Zero noise complaints. There is both fitness and business center on site, as well as free parking! They had free WiFi and a nice variety for your complimentary breakfast, as well. We would definitely recommend if you're on a business trip, with family or are in a touring band!! #bestwesternplus #morristonnj #bestwestern #newjersey #recommendedhotels #besthotel #travel #hotels

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us, for the BIG SHOUT OUT and the kind words. We're glad you enjoyed your stay and everything we have to offer. We look forward to seeing you again the next time you're in the Morristown area!!

"Nice hotell"

4
29/10/2018

Nice location, very courteous staff, clean rooms and I ask the front desk to make copies and they did not charge me. The least expensive hotel in the area. Will definitely stay again, if I have to stay in the area.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us. We're glad you enjoyed your stay and the high level of service you received from our front desk staff. We look forward to seeing you again the next time your travels take you through the Morristown area.

"WONDERFUL!"

5
29/10/2018

This is one of my favorite places to stay on business trips. I only wish each time it was longer than one night. Very clean and comfortable and quiet and the staff is always so pleasant no matter what time of day or night I'm checking in! This time my key wouldn't work in the first door so George at the front desk just gave me another key to a different room and called me a few minutes later to apologize for to inconvenience and made sure I got in the room ok. This place is great!

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for your continued patronage and for the kind words. We have a significant number of business guests who stay with us on a weekly basis and it's always great to hear from them. We'll be sure to let George know about your compliments and appreciate you taking the time to note his service. Thanks again for staying with us. We look forward to seeing you again.

"Great place to stay in Morristown NJ"

5
24/10/2018

Wonderful Best Western, great staff, great rooms, in a very convenient location to Morristown center, connection to major highways to NY and north and south NJ topped off by a free breakfast, walking distance to Morristown restaurants.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you so much for staying with us and for the kind comments. I'm glad you enjoyed everything we have to offer and found our staff to be 'great'. We look forward to seeing you again the next time your travels bring you to the Morristown area.

"Rude Night Manager"

1
24/10/2018

The front desk manager, Wilson, left us standing in the rain for 10 minutes before letting us in. He acted like answering my questions about the room was an unbearable burden. I asked for a quiet room - so unreasonable- and then find out the room is across from the ice machine. Then he had the audacity to take me to task for being grouchy!! Unbelievable!!!

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us. I'm so sorry to hear about your interaction with our desk staff. As you read through the reviews one of the most prominent things you will see is how great our staff is but clearly we failed you during your check in process and again my apologies for this. You did check in after 11pm and unfortunately you had the last room left as we were sold out and everyone else was already checked-in. That's no excuse for rude behavior on our part but unfortunately there wasn't anything we could do about the room location. Rest assured we will be speaking with our entire staff about this and specifically the person who checked you in to ensure this does not get repeated. In an internal review you indicated the rest of our staff was polite and rated us very high in room cleanliness and we appreciate those comments. You have an offer from me in previous correspondence and I do hope you take me up on that. You have my email and phone number so please feel free to contact me at any time. Thank you again for staying with us.

"Difficult to judge"

3
19/09/2018

For once I have difficulties. Yes the rooms were clean and admittedly very big. Bed was good, no noise and the personnel was very friendly and forthcoming. But when I walked into my room it smelled like Moisture, which was not so charming. Also the room for breakfast does not smell nicely either. The location within walking distance to Morristown is perfect. I guess this time I have a split opinion.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us. I'm glad you found our "rooms clean and admittedly very big. Bed was good, no noise and the personnel was very friendly". I'm not sure I follow you on your comment about the moisture so please contact me at the front desk so we can figure it out. Thanks again for staying with us - we look forward to seeing you again the next time you're in the Morristown area.

"Like Staying at your Home"

5
16/09/2018

I have been staying at BW since Oct. 2001 when i visit the Morristown-Madison area. The staff is like family In their care to ensure your stay is a wonderful experience. The focus on your stay and you as a person bring out the staff's personal best. This is a staff from senior leadership to housekeeping that demonstrates about service to other. This is their culture. Let's give a shout out for housekeeping in their care to ensure fresh and clean rooms everyday. The morning staff ensures a hot breakfast cooked to order. The front staff from check in to check out is meeting your expectation every step of your stay. Wifi is working. Two news papers the wall street journal and usa today. This location is more than 5+ this like home. Come visit and enjoy your home away from home. Arthur B.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you so much for your continued patronage and such kind words. It means a lot to hear this from our regular guests. I will be sure to pass these comments along to our entire staff. Thanks again for staying with us and we look forward to seeing you again in the near future.

"Clean, comfortable and delicious"

5
10/09/2018

I stayed here on September 7, 2018. The location was perfect for our gig the next day in Jersey City. The desk staff were friendly and courteous, the room was clean and comfortable, and the breakfast was outstanding! Can I give six stars?

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. Yes, we will allow you to give us 6 stars and we will graciously accept them! We trust your gig went well. We look forward to seeing you again the next time your schedule brings you this way.

"Old world charm"

5
08/09/2018

This Best Western hotel demonstrates that an unimpressive exterior can hold delights within, reminding me of the kind of experience I associate with fancy boutique hotels in Europe. Even the portable bed we added to our room (we were three guys traveling cheap) had a thick comfortable mattress and was impeccably made when we walked in. The hotel interior was artful and classic, with apparently recently installed carpeting throughout the hotel. For this price range hotel, the free breakfast was exceptional, offering custom-made omelets, fresh fruit, and waffles. Not sure when I'll be back in this area, but I will definitely plan to stay at this hotel if I am.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We're pleased you enjoyed everything and will certainly pass along your compliments to our housekeeping and breakfast teams. We look forward to seeing you again the next time you're in the Morristown area.

"I'd go out of my way to come here again!"

5
27/08/2018

It's hard to know where to start. Friendly, yet efficient desk clerk. A large, lovely, and well-appointed room. Fantastic bathroom and shower, soaps and lotions chosen with care. Super clean. Comfortable bed, with lots of pillows. Wonderful lighting. Fast internet service. A restaurant downstairs with delicious Caribbean food and superior service (there's no alcohol served, but you can stop by a store and bring your own bottle - still worth the effort). An incredible breakfast (included), with real oatmeal, bacon, and someone to make you an omelet. An altogether exceptional experience!

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for such kind words. We work hard to earn this level of praise and appreciate you taking the time to note all we have to offer. We will be sure to pass along your compliments to our entire team. We certainly look forward to seeing you again the next time you're in the Morristown area.

"Wonderful weekend"

5
12/08/2018

As former residents of New Jersey, we had reason to spend a weekend to visit the college where I used to teach. Morristown Best Western was the perfect location to fulfill our plans. There is a lot to do in Morristown and the surrounding area . . . much history, theatre, shopping and fine dining. We never thought to stay here when we lived in the area, but now we are looking forward to our next visit.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. After all the years you were we're glad you found us. We agree - there is a ton to do and see in Morristown and we appreciate you sharing that with others. We look forward to seeing you again the next time you come "home"!

"Lovely hotel"

4
06/08/2018

Beautifully presented hotel with large, clean rooms. Very comfy beds. Decent breakfast with omelette bar. Pleasant and helpful staff. Plenty of free parking. Restaurants nearby in the very appealing Morristown.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We appreciate you taking the time to note the level of service you received from our housekeeping team. We look forward to seeing you again the next time you're in the Morristown area.

"Great Hotel Stay in Morristown"

5
05/08/2018

Our recent stay at this hotel was A+. Our room was amazingly clean, quiet, and comfortable. Staff were all very friendly, and resolved a TV issue promptly. And the breakfast offering was fresh,great variety, even an omelet station! We will be back.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We work hard to earn this high level of praise and appreciate you taking the time to share your experience. We're glad you enjoyed everything - especially our breakfast. We look forward to seeing you again the next time you're in the Morristown area.

"Clean Hotel"

5
30/07/2018

I had an awesome experience at Best Western Morris town NJ. The staff is great and helpful. The rooms are was very clean and the beds was cozy. They also have an resturant on the site with awesome food. The hot breakfast is delicoul and it comes with a chief cooking your food how you want it. There is fitness center and business center on site. This hotel is affordable too. I shop around for the best rate because in NYC the prices was like 200 and up in city, and you don't get free breakfast or free parking. Best Western is about hour drive to NY that's with traffic. I saved a lot of money. I would recommend this hotel.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We're glad you enjoyed your stay and were able to experience every aspect that we have to offer. We look forward to seeing you again the next time you're in the Morristown area.

"Great hotel, incredible staff"

5
29/07/2018

My wife and I stayed here for two nights. The facility is wonderful. The room was spacious, clean and in proper working order. The staff was caring, kind and personable (especially Allison at the front desk, she is great!). The omlets at breakfast are extraordinary. The food from Hibiscus Restaurant was also very good. If/when I am back in the Morristown area I would not even consider staying elsewhere.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We work hard to earn this high level of praise and appreciate you taking the time to share your experience. We'll be sure to share your comments with our entire team. We look forward to seeing you again the next time you're in the Morristown area.

"REFRESHING!"

5
22/07/2018

My husband and I had a very refreshing stay at your hotel. We were so glad that we had booked our stay here. We strongly believe that it was God's will that we stayed here, because the experience was grand! We especially enjoyed the professionalism by the front desk in-take person. Her name is Alison. Big shout out to her for her warm assuring tenderness. We are from Far Rockaway, NY, a long way from home, and needed this sort of welcome.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We appreciate you noting Alison's effort and professionalism. We will be sure to share your comments with her. We look forward to seeing you again the next time you're in the Morristown area.

"great stay!"

5
22/07/2018

Enjoyed our stay! Nice staff, great amenities. Will be staying the next time I'm in Morristown. Front desk even printed out a ticket for the show at the Mayo Center that I forgot to! Lifesaver, and I was able to relax and enjoy the concert, which was in walking distance.

"Great customer service"

5
16/07/2018

Excellent location for where I needed to be. Property is clean and staff is professional and customer oriented. The front desk was staffed by a gentleman that understands how to provide the customer with superior service!

"Superb hotel "

5
19/06/2018

This is our second visit to the hotel and yet again the service and hospitality is second to none. The room was of the highest quality. The most pleasant and courteous staff. A really great breakfast with a great selection. Just love the freshly made omelet. Nowhere better to stay while in the beautiful Morristown. Highly recommended.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We're glad you enjoyed everything during your stay. We work hard to earn the level of praise you gave us and appreciate you taking the time to let us know our efforts make a difference. We thank you for your continued patronage and look forward to seeing you again in the near future.

"Excellent Hotel & Staff"

5
15/06/2018

This hotel is exceptional as each and every staff member was not only professional but extremely polite and caring. Clean- I'm an RN and clean is a priority, comfy- the heat/ac works perfect and not noisy or drafty! and nice having chef to make omelettes at breakfast. We would absolutely stay here again!

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We work hard to earn that type of praise and we appreciate you taking the time to note the service you received. We look forward to seeing you again the next time you're in the Morristown area.

"GREAT night's sleep in a great hotel in a great town"

5
10/06/2018

Had a wonderful one-night stay at the Best Western Plus hotel in Morristown, New Jersey on the next to last Wednesday in May. Picked the hotel because it was close to the highway as I was in transit from Boston to Gettysburg and it is somewhat midway. What a lucky choice it was! Alison at the front desk gave us an especially warm welcoming and helpful check-in experience. She is exactly the type of employee you would want to be the face of your hospitality business. Thank you, Miss Alison, for making us instantly feel right at home in your wonderful hotel. . Although Alison highly recommended the restaurant in the hotel for dinner, even showing us the menu, we went into town to walk around before dark and ended up eating there. What a wonderful town Morristown is, so much to see, such a beautiful town green, so pedestrian friendly, so many shops and places to eat, so close to an interstate highway. Come by and see for yourself. . Our room was GREAT, four times larger than our room in Boston and a quarter of the price that others paid for their hotel rooms that previous Tuesday night in the Hub. It was also immaculate, had an over-sized mini-fridge that actually kept stuff cold and refroze our re-freeze-able freezer brick, a great TV, restful decor and more than adequate lighting. I hated to leave in the morning. Beds were comfy and supportable but I could've sleep on the floor I was so tired. Someone had done a wonderful job cleaning the bathroom, I should add. Shower was wonderfully warming and easy to set at the right temp to help revive these ancient bones in the morning. . Late in the evening I met the lunch and dinner manager, Karlene, in her dining room when I went to ask about breakfast. They were just closing out dinner and setting up for breakfast. What a wonderful woman she is; she obviously greatly enjoys her work. She wouldn't let me leave until she'd thoroughly briefed on the wonderful dining experience I had missed by not taking my meal with her earlier that night in the Hisbiscus Restaurant in the hotel. She told me they are famous for their Jamaican Rum-Flavored Bread Pudding. Photos of her dining room and her menu should be accompanying this trip advisory report. In one photo you can almost taste the morsel of the pudding. I promise I will be back, Miss Karlene. It was very nice to meet you. . Met the General Manager, Jim, in the breakfast room Thursday morning, a very engaging fellow, who, like all small businessmen, does it all for his company all the time. Thank you, Jim, for finding room for me in your wonderful hotel on this sold-out night and for the nice hand-writ greeting in my room near the complimentary bottle of water and the four Hershey kisses. It certainly pays to be a member of Best Western's free loyalty program. It was very nice to talk with you. I very much hope to stay at your great hotel again next time I make a trek that's too long to do in one day. . The included-in-the-price-of-the-room buffet breakfast was extensive, high quality, with great variety, nutrish and delish, as I like to say. The service areas and tables were kept clean and neat by the dining room person. Many of us bussed our own tables but at least one slow eater appreciated the help he got. . I will long remember the omelet I had that morning; they will deliver it to your table if you don't hover and watch them make it, calling out instructions like, more cheese, please, and well done, please. . I was pained to leave this very nice place in this very nice town. It would be nice to see you here when I get to come back for another stay as I transit the Northeast Corridor. Which I hope is soon. .

Jim H, Guest Relations Manager at Best Western Plus Morristown Inn, responded to this review
Dear Robert, Thank you so much for taking the time to post such a glowing review after your recent stay. Your review reminds us of why we are in the hospitality business -- helping to add to a guests' experience is what it is all about for us. Thank you for the very kind words about Alison and Jim and your wonderful interaction with Karlene. We all take great pride in what we do and it is so gratifying when our guests appreciate it and share that appreciation with the TripAdvisor community. Thank you for pointing out so many lovely features of our hotel like the elaborate breakfast, the wonderfully hot showers and over-sized refrigerators. We are so happy that you enjoyed your brief stay and deeply appreciate you taking the time to post such wonderful feedback. We look forward to welcoming you back to our place on your next pass through the area. Thanks again for staying with us and for making our day with your lovely review. With deepest thanks, Susan

"BW stay"

4
29/05/2018

Rooms were good. Breakfast was very good. Continent and close to other restaurants, and close to interstate. You can walk to nearby places. Lobby was small. Good to go. Bathrooms should have few more towel hanging racks.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us and for the kind words. We're glad you enjoyed everything. We agree with you about the towel racks and are working on that aspect. We look forward to seeing you again the next time you're in the Morristown area.

"Great Hotel"

5
23/05/2018

This is a very nice hotel. We had a suite, which if we stayed longer would have been wonderful to utilize. The breakfast was awesome and the restaurant staff were wonderful! Highly recommend if you are ever in this area!

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We work hard to earn this high praise and appreciate you taking the time to note the service you received. We look forward to seeing you again the next time you're in the Morristown area.

"Great Bang for Your Buck!"

5
22/05/2018

We stayed overnight for our daughter's graduation from Seton Hall University. We chose this hotel based on the price since we knew we would be spending a minimal amount of time there with graduation activities taking up most of our time. We were pleasantly surprised upon arrival! The staff was very welcoming and helpful. Our room was very clean as was the entire hotel. Compared to some other hotels we have stayed at in the past, our room was spacious and very comfortable for our family. Do not let the price trick you into thinking the accommodations will be subpar; we definitely thought this hotel gave you great bang for your buck!

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Congratulations to your daughter on her graduation. Thanks so much for staying with us and for the kind words. We're sorry it took you 4 years of visiting your daughter to find us but we're glad you did. Hopefully you have other kids who will go to school in this area as we certainly would look forward to seeing you again.

"Best of the Best Western"

5
19/05/2018

This location is an excellent location for business or personal travel in the morristown to madsion new jersey area. The staff is professional and customer caring in their action. The staff is 5 star. The best western is my choice on travel to this area. A place you can call “home on the roard.” Come visit and enjoy the experience.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for your continued patronage. It's always good to hear from our regular guests. Your kind compliments mean a lot and are truly appreciated. I will be sure to share them with our entire team. Thanks again for your patronage. We look forward to seeing you again on your next trip to the Morristown area.

"Great hotel"

5
02/05/2018

I have stayed at this Best Western several times while visiting my daughter at college . The service is excellent from the front desk , breakfast and cleaning staff . Everyone is very friendly , and efficient. They always give great recommendations . Hotel is very nice ,rooms are spacious and clean . Highly recommend this lovely Morristown hotel .

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for your continued patronage through the years. Our team works very hard to earn the praise you gave us and we sincerely appreciate you taking the time to note the high level of service every time you come here. It means a lot to hear from repeat guests and we are very fortunate to have a high percentage of them. Thanks again for staying with us and we look forward to seeing you again the next time you're in the area.

"Very Clean, Comfortable Accommodations with A Very Good Free Breakfast"

4
29/04/2018

We enjoyed our stay at the Best Western Plus in Morristown, NJ. The room and hotel common areas are kept very neat and clean, and the free breakfast is much better and more generous than the average hotel. The breakfast area was brightly lit, with tables covered with tablecloths and glass tops, which serves as a small restaurant at other times. There was a wonderful variety of cereal, bagels, muffins, fresh fruit, make your own waffle, and the option of having the breakfast server make you a fresh omelette, made to order. My wife and I both enjoyed the waffles which were very tasty. The server was very polite and I noticed during down times, he was wiping down the glass tables to keep everything looking good. There was a television mounted on the wall playing in the breakfast room playing the news while we were eating. I would have preferred not hearing the news and commercials while eating breakfast, some type of soft music would have been more relaxing. On the basement level, where the breakfast room is located, I noticed there was a small exercise/fitness room with a treadmill and some other equipment which I did not use, and a small laundry room which it looked like was available for guests to use. For this review, I debated about whether to give 4 or 5 stars. If there was an option to give 4.5 stars, I would since there were some minor concerns. The hotel is extremely close to the major highway, Route 287 which on the one hand is very convenient for travelers coming to NJ from out of state; the down side is that at night you can hear the sound of trucks and cars on the highway, since you can actually see the highway out the window of many of the hotel rooms (the ones facing the parking lot.) If there were a way to improve the soundproofing of the walls, that would be a good thing. Though the bathroom in our room seemed pretty small, it was adequate, and was very clean. I noticed there were no towel racks in the bathroom which seemed a little unusual and not as convenient as having them, but it was not a big deal. There was one hook on the back of the door for a towel, and one hook on the wall near the shower. The towels are folded on a shelf under the sink which was perfectly fine. I did not care for the citrus smell of the hand and shower bars of soap; they could find something that smells a little more fragrant/pleasant in my opinion. The hotel staff were generally polite and professional. The front desk receptionist when we arrived on Friday was a bit serious, and not as personable as I would have liked, but the woman who was there on Sunday morning, was very nice. Overall, the Best Western in Morristown is a great choice for a place to stay. It was reasonably priced (I got the best price through Expedia), clean, conveniently located, well run, and the generous breakfast was a big plus.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us. We're glad you enjoyed everything you have to offer during your stay. We also appreciate you taking the time to note the high level of service you received during your stay. We work hard to earn that praise and thank you for recognizing it. One point I do have to make is that you will always find the same price on our brand's web site with much more flexible terms. One point I don't have to make but I hope you take it in the spirit that I am writing it - anytime you are torn about a 4 or a 5 - my suggestion is to round UP!! :)) Thanks again for staying with us - we do look forward to seeing you again the next time you're in the Morristown area.

"Nice Place to Stay"

5
23/04/2018

We needed a hotel to stop for the night. We got to the room and it was very clean and we even had a small kitchenette that was well stocked and I'm pretty sure we could have made a meal or two there if we were on an extended stay. The hotel was quiet and the staff was very helpful.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. Yes, you definitely could have made a meal had you wanted to do so. I will be sure to pass along your compliments to our housekeeping team. We appreciate you taking the time to note their exlempary service. We look forward to seeing you again the next time you're in the Morristown area.

"Comfort in Colonial History"

5
20/04/2018

Love this place! Super comfortable beds. Super clean and well decorated rooms. The entire hotel feels very classy and classic. And it really captures the history of the surrounding area and its role in the Revolution. I don't think Washington slept here but it feels like he would have. Nice lobby with free papers each day, plenty of parking and it's only a mile or so from downtown Morristown which is full of great bars and restaurants. Cool area and a great hotel to call home while visiting.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us and for the kind words. You're right in that George Washington never slept here but we have it on good authority that he did camp on our grounds. :)) Thanks again for staying with us. We look forward to seeing you again during your next visit to the Morristown area.

"Great Stay!"

5
18/04/2018

The Best Western in Morristown, NJ is a top-tier hotel! I've stayed here a number of times, and always have had a wonderful stay whenever I'm here. The staff is always really polite and helpful. The rooms are always very clean and organized, and are equipped with the most comfortable beds. The bathrooms are always well-stocked and clean. For dining, the restaurant in the hotel has really good food, and there are plenty of other good places to eat in the downtown area near the hotel as well. Satisfactory all around! I can always count on having a good stay at this Best Western whenever I'm in Morristown!

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you so much for your continued patronage and for the kind words. It always means so much to us to hear from our regular guests. We work hard to earn your business and the compliments you have given us are much appreciated. Please stop in to see me the next time you're here so I can thank you in person. We look forward to seeing you again!

"Consistently friendly and well kept"

5
02/04/2018

We've been staying here almost every year at Passover for a decade. The staff is always friendly and one of the breakfast servers remembers is every year. The breakfast is really nice - ferry will cook you an egg or an omelet in front of you. The rooms are in nicely done.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for your continued patronage. It means a lot to us to have repeat guests and these comments always mean much more coming from someone who has stayed here many times in the past. We'll be sure to pass along your comments to our breakfast staff and we appreciate you taking the time to note them. We look forward to seeing you again next year!

"A very good place close to the Morristown Medical Center."

4
17/02/2018

My wife and I spend a night their earlier this month, and found everything to be well-kept, and the room very comfortable. The beds were perfect, and everything was very clean. The restaurant food in the basement was very high quality, but sadly they had few guests at the weekday dinner hour, even though busy on Friday & Saturdays. They have no liquor license, no beer or wine, however.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us. We're glad you enjoyed your stay with us. I will be sure to pass along your kind comments to our housekeeping staff. They work very hard and it is always a pleasure to pass along these types of compliments to them. You are correct in that our restaurant does not have a liquor license but you can bring your own and we also have a liquor store in the area that will deliver whatever type of beverage you may want. Thanks again for staying with us. We look forward to seeing you again the next time you're in the Morristown area.

"Best Western is the Best!"

5
06/02/2018

Best Western is simply the best! Had a great experience. Bathrooms were very clean, and the room was as fresh as can be! Everyone was super nice, and very accommodating. They had fresh coffee waiting in the lobby, which was great! Also had a great night's sleep, since the beds were ultra comfortable. Would recommend to anyone staying in Morristown!

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We're glad you enjoyed everything. We'll be sure to pass along your praise to our housekeeping staff - they work hard so it's always a pleasure to pass on compliments to them. We look forward to seeing you again the next time you're in the Morristown area.

"Morristown stayv"

5
06/02/2018

Hotel ion Morristown is one of my favorite places to stay. Easy to get to and close to Local business The breakfast service was the best !!! Wish we could have more cookies yum Tv had many stations to chose From and Internet was of a good speed for my needs

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We're glad you enjoyed everything. We'll be sure to pass along your praise to our breakfast staff. We look forward to seeing you again the next time you're in the Morristown area.

"Nice Hotel "

4
23/01/2018

We stayed here two nights while visiting family. Clean room, comfortable bed and nice TV. Room could use more outlets by the bed. Small coffee maker in room. Bathroom clean, could use new ceiling. Nice products. Good supply of towels. Breakfast buffet was included, limited selection with make to order eggs and waffles. Self service coffee. Would definitely return when in the area. Easy parking and good location.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We're glad to see you enjoyed everything. We look forward to seeing you again the next time you're in the Morristown area.

"Exceptional all around"

5
22/01/2018

The staff at The Best Western Plus in Morristown is far superior to any staff that I've worked with in the past. From the moment I reached out to begin planning our training event, Donna and her team were professional and wonderful to work with. The venue is in a safe, convenient location with free parking, free WiFi and a reliable shuttle. Food and conveniences are just steps away and the Morristown Green is a short walk down South Street. The food in their on site restaurant, Hibiscus is terrific. The chef accommodates food allergies, sensitivities and the palate of the most discerning guest. The recently renovated rooms are comfortable and safe.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for allowing us to host your group. We sincerely appreciate you taking the time to note our high level of service. We will be sure to pass along your compliments to our entire staff. We hope to have another opportunity to serve your group.

"MY PLACE IN MORRISTOWN!"

5
19/01/2018

Read the reviews and decided to stay here. The reviews are true. The hotel is conveniently located to downtown, very clean, well decorated and cared for. The staff was both personal and very professional. Jim at the desk provided great references for close, local restaurants for dinner. The price is right as well and I will definitely come here again.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We appreciate you taking the time to note both our housekeeping staff and the professionalism of our front desk staff. We will be sure to pass along your compliments. We look forward to seeing you again the next time you're in the Morristown area.

"Trip"

5
09/01/2018

Very good place good restaurant. The staff is very welcoming and attentive Next time I go in that region I will go back there. It's my second time and I still appreciate the place. I recommand it to everyone

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for your continued patronage. Coming from repeat guests this means so much more and we appreciate you taking the time to write about your experience with us and for your loyalty. We look forward to seeing you again the next time you're in the Morristown area.

"Charming hotel"

5
30/12/2017

Stayed with a friend for 3 nights. Hibiscus Restaurant (Jamaican/American) was in the basement of our hotel and we ate there twice. Delicious food, wonderful service. Breakfast was also served in the Hibiscus Restaurant. You had your standard selection of foods plus omelets made right in front of you. Rooms were quaint but comfortable. Internet was very good. Less than 1 mile to train station and parking. Easy on/off exit of Rt. 287. Desk staff very nice and free cookies & coffee in lobby. Definitely will stay again.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us and for the kind words. We're glad you enjoyed everything. We look forward to seeing you again the next time you're in the Morristown area.

"Quick stop"

5
29/12/2017

Nice employees, breakfast omlette made to order was a hit. Thank you clean place , safe neighborhood . Right off the highway easy access to downtown for their local coffee. I would come back on way home from Canada if timing is right

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us. We're glad you enjoyed everything. We have a number of people stop on the way - to and from - Canada to the south and we look forward to seeing you again the next time you're traveling through.

"Great place to stay in central New Jersey"

5
29/12/2017

This is our second stay at this property as we travel back and forth between Maryland and Maine. Very nice location with easy access. Restaurant in basement is small but great food. Live music was about to start when we left - too bad we need to sleep before leaving early the next morning!

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us and for the kind words. When regular guests speak about you it means a lot and we truly appreciate your continued patronage. We look forward to seeing you again the next time you're traveling through.

"Nice Place to Stay"

5
25/12/2017

Very comfortable--well maintained and staffed. Location and general appearance attractive. Hotel is sited just off Interstate 287 in Morristown but is quiet; quality stores and nice neighborhoods nearby. Ample breakfasts prepared by attentive staff are a big plus.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us. We're pleased to see you enjoyed everything. We will certainly pass along your compliments to our breakfast and housekeeping staffs. Thank you for taking the time to note their service and attentiveness. We look forward to seeing you again the next time you're in the Morristown area.

"Lovely, homey atmosphere...staff is welcoming!"

5
12/12/2017

I really love the decor of the hotel and the room, the staff goes above and beyond. I have stayed here before and had the same experience..would definitely recommend to anyone because of the hospitality!

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. It says a lot when our repeat guests take the time to write about us - we sincerely appreciate your continued patronage. We look forward to seeing you the next time you're in the area.

"Morristown visit"

4
09/12/2017

Location was very convenient, staff made you feel welcomed. Room very comfortable, clean, and quiet. Close by to very good restaurants, wine cellars, and hospitals. Nearby to the convent. Close by to several malls and shopping centers.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We try hard to make all of our guests feel this way so we're glad to see you enjoyed everything. We hope to see you again the next time your travels bring you through the Morristown area.

"Family Weekend Getaway"

4
06/12/2017

The hotel was clean and a short drive to great restaurants and bars. Also close to the train station which we used to go into NY City. The breakfast which was included was very good, with plenty of options. The staff was very nice and attentive, especially the front desk. We will be back!!

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We're glad you enjoyed everything we have to offer. We look forward to seeing you again the next time you're in the Morristown area.

"Best Western Morristown"

5
05/12/2017

This is the second time we have stayed here while visiting family in the area. The first time we got the hotel on Hotwire, and were we LUCKY!!! The hotel is right on the edge of downtown Morristown which has a grocery store, pharmacy and tons of little shops and stores nearby. The best bakery is about 3-4 blocks away and they have great pastries. There are all sorts of choices of restaurants within walking distance. The hotel itself is wonderful. There is free parking. The staff is great! We checked in a bit early with absolutely no problem. With this front desk staff, there are no problems! There is always a solution to any question or query! The rooms are exceptionally clean and inviting. We had a stove and refrigerator, not that I did any cooking! We would not consider staying anywhere else while in this part of NJ. Close to the Washington Winter Headquarters Museum and Ford Mansion. Great hotel!

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. It means a lot to hear from repeat guests and we sincerely appreciate your continued patronage. We're glad you enjoy everything we have to offer. We look forward to seeing you again the next time you're in the Morristown area.

"Great place to stay"

5
05/12/2017

This hotel was close to town and shopping, and restaurants and was within a short distance of places we wanted to visit. It was clean and quiet and the staff was very welcoming. I would love to stay here again on my next visit.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We're glad you enjoy everything we have to offer. Please do stay with us on your next visit to Morristown - we look forward to seeing you then.

"Reminds me of A cold winter evening by the fire "

4
03/12/2017

As you enter the hotel, you will be reminded of a cold winter evening by the fire place with coffee and coffee by each hour. Staff is really polite. If you request for a change in Room ( I didn't wanted an upper deck room) they ll be happy to change it. Their rooms are tiny but well equipped. Even have a micro wave in case you order food from outside. Breakfast spread is just Sufficient to get your day started and overall ambience made it a cosy stay for me.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us and for the kind words. I agree - we are a very cozy hotel. We hope to see you again the next time you're in the Morristown area.

"Nice hotel with friendly staff"

4
25/11/2017

Enjoyed our brief stay. Nice that they have a hot complimentary breakfast. The entire staff was friendly and helpful despite our difficult two year old who disturbed other guests. I would definitely stay at this Best Western again.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us and for the kind words. We hope to see you again the next time you're in the Morristown area.

"Classy hotel in historic Morristown!"

5
23/11/2017

For starters, this hotel offered a bit more free perks in the lobby than most, including an actual coffee bar with refreshments. The rooms were clean, spacious, and tastefully appointed while the beds were incredibly comfortable. The location was convenient and within walking distance to the downtown area, which featured a plethora of great bars, eateries, and restaurants with great reviews. We had difficulty just choosing a place for dinner, but whichever place you go, you're not going to be disappointed. If you don't feel like leaving the hotel, there's a great Caribbean-style bar and grille in the downstairs area, which was a nice surprise and a welcome change from the usual continental-style restaurants most hotels have. Overall, it was a great experience and a comfortable, quiet stay.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us. We're glad you enjoyed your stay. We'll be sure to pass along your compliments to our breakfast team. We look forward to seeing you again the next time you're in the Morristown area.

"Great hotel in Morristown NJ"

5
22/11/2017

I use Trip Advisor to find hotels these days. We were looking for a hotel outside of NYC and close to highway. We would highly recommend this hotel. Hotel and rooms were so clean. Hibiscus Restaurant was very good. Breakfast was included and was very good.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us. We're glad you enjoyed your stay. We look forward to seeing you again the next time you're in the Morristown area.

"Magnificant in Morristown"

5
17/11/2017

This is an excellent hotel. Nicely decorated in a colonial theme, friendly & professional staff and reasonable priced AND their FREE breakfast consisted of many wonderful choices as well as an omelet station. The hotel is located on South St, close to the town square and the many fine restaurants in Morristown. We choose to stay here when we are in town for a concert/show at the MPAC.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us. We're glad you enjoyed your stay. We'll be sure to pass along your compliments to our breakfast team. We look forward to seeing you again the next time you're in the Morristown area.

"Morristown Trip"

5
13/11/2017

Perfect location for our travel. Great staff and service, very pleasant and informative about local area. Outstanding breakfast and service in morning. Will definitely stay here on our next trip to Morristown.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us. We're glad you enjoyed everything and I will be sure to pass along your compliments to our staff. We look forward to seeing you again the next time you are in the Morristown area.

"Our last Stop on Our Great Adventure"

5
12/11/2017

Best Western continues to meet and sometimes even exceed our expectations for clean rooms, efficient , courteous and friendly staff. This particular site did exceed our expectations with a quality restaurant on site. After driving many hours that day on our way home from a cross country journey that included national parks and family visits, the last thing we wanted to do was to go back out in the cold and look for a restaurant. The Hibiscus restaurant provided both quality food and courteous helpful staff. Then, to top everything off, they offered a live omelette station for breakfast. This was our final stop before heading home after a seven week cross country run touring the national parks and visiting family. Thank you for such a nice end to our trip.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us. Sounds like you had a great trip - we're glad you enjoyed everything here. On your next trip start here first and pick me up!! We do hope to see you again.

"A excellent stay"

4
08/11/2017

I stayed at the best western in Morristown for a wedding in early Nov. The location was great.A few blocks from downtown Morristown The hotel was clean, the service was great and the breakfast was very good.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us. We're glad you enjoyed everything. We look forward to seeing you again.

"Great Staff - Nice Rooms - Excellent Location"

5
06/11/2017

Love this place! Staff has been exceptional. Location is perfect, especially if you will be downtown or spending time at the Wellness Center. Trip Advisor requires 200 or more words. I don't have that much to say, but will try a fillibuster ... or could tell you a story or two. O M G (wonder if that counts as 3 words) this is really, really, really, really long.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us. Fortunately our responses don't require 200 words so real quickly thanks so much for staying with us and for the kind words. We're glad you enjoyed everything. We look forward to seeing you again. : )

"Birthday Bliss"

4
03/11/2017

Stayed here as a birthday treat to myself after much TripAdvisor research! Found the location safe, within walking distance to shopping, restaurants, local sites, the train into NYC (30 minute ride), plus quiet and peaceful. Public transit is nearby, if needed. Parking lot located at rear of the inn seemed a bit limited in capacity. Loved the tasteful, traditional decor throughout. Reminded me of a New England inn. Morristown does, too. Maps of the town are in the lobby. Would have been a convenient touch to insert one in the guest book though. No facility map on my door or in the guest notebook so I took a rambling tour. Business center occupies a corner of the lobby. Workout room is tiny with minimal equipment but at least they have one. There is one washing machine available, probably for emergency need. The breakfast room is also the hotel restaurant (Hibiscus) which explains the piano and cloth covered tables at breakfast. Instead of the usual variety and self-serve style of your average "breakfast included" lodging, the inn continues the traditional ambiance by having service staff there to cook your order fresh. They assist you in any way possible. Had I known this, I would have brought some money for the tip container. So, I kept my meal minuscule but it was tasty. There was a group retreat in the event rooms, also located in the basement. Until they came into the breakfast room, I didn't even know they were in the building. As I said...nice and quiet place! Loved my room. It looked just like the management photos. The entire facility did. Refrigerator and microwave were spotless as was the room. Bed was very comfortable with plenty of nice pillows! Except for premium channels, there was ample selection and great reception on the television. Plenty of lighting. Clean bathroom with great water pressure and nice towels. Closet includes a small safe. The staff was professional in appearance, approach, and service. This was my second BWPlus experience; first visit here. Will definitely return again. Would not recommend for a family with young children or exuberant young couples.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and a belated Happy Birthday. We're glad you enjoyed everything. We look forward to seeing you again on your next birthday.

"Convenient, clean, comfortable, overall a very nice place to stay."

5
03/11/2017

In an area that has too few hotel rooms to choose from, this BW provides a quality product at a cost effective rate. Breakfast is superior & parking convenient and free. Bedding is luxurious and all was quite clean & updated in this area of historic buildings.

"Nice place to stay"

5
01/11/2017

Well-maintained and staffed hotel very convenient to the center of Morristown and just off Highway 287. Breakfast is unusually good and plentiful. Clean, comfortable, and well-appointed. Price was reasonable.

"NYC visit"

5
30/10/2017

This hotel was fantastic in most areas but would not recommend eating at the restaurant in the evening. It took over and hour and a half for us to be served (after we placed our order)!! Service in the restaurant was VERY slow. Otherwise the hotel was perfect. Comfortable, spacious rooms, great breakfast and close to the train station.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us. We're glad you enjoyed everything with the obvious exception of the wait you encountered with the dinner service. That is not usually the case and I sincerely apologize for the inconvenience. I trust you enjoyed the food. Again, thank you for staying with us and we look forward to seeing you again the next time you're in the Morristown area.

"Clean and comfortable"

5
27/10/2017

Stayed here many times Close to town if you chose to walk Staff is pleasant Great for dinner down stairs with live music and free breakfast with omelettes to order are good and filling. Parking is always available Once there was a noise problem and management took care of it immediately. I'll go back many more times

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for your continued patronage. That says a lot and we're appreciative of your kind words and business. We're glad you enjoy everything during your stays with us. We look forward to seeing you again the next time you're in the Morristown area.

"Great hotel experience"

5
24/10/2017

My experience at the Best Western Plus in Morristown was top notch! The staff are friendly and helpful. I loved that they had a grab bag breakfast available for early departures! That really made my day! The fitness center has the basic equipment one would want for a remote work out away from home.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We're glad you enjoyed your stay. The next time you're here you will have to leave a bit later so you can enjoy our full breakfast including a made to order omelet station. We look forward to seeing you again the next time you're in the Morristown area.

"Nice Hotel in Morristown"

5
22/10/2017

Charming hotel near the Morristown Green. Comfortable bed with many pillows, convenient to town, free parking, included hot breakfast. I would stay here again. A nice alternative to the other options.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us and for the nice compliments. We're glad you enjoyed everything. We look forward to seeing you again the next time you're in the Morristown area.

"Morristown Best Western"

5
19/10/2017

This was a great hotel with a very friendly and helpful staff. The breakfast was really good with many choices. Good location for visiting Thomas Edison National Park. Many good restaurants very close by.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us and for the nice compliments. We're glad you enjoyed everything. We look forward to seeing you again the next time you're in the Morristown area.

"Great Stay!"

5
16/10/2017

We stayed here on a recent trip to visit family and really enjoyed it. The staff was very friendly and the room was comfortable. It's very conveniently located. We had a delicious dinner in their Hibiscus Restaurant downstairs but the most pleasant surprise was the made-to-order breakfast that was included with the room. We would definitely stay here again!

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us and for the kind words. We're pleased to see you tried everything and enjoyed it all. We'll be sure to let our breakfast team know how much you liked our made to order omelets. We look forward to seeing you again the next time you're in the Morristown area.

"Very nice hotel"

5
16/10/2017

The hotel was clean, quiet, and we loved the breakfast. All the staff were friendly. The price for the room was very reasonable. We were here for a family gathering and used a private meeting room and brought in pizza, salad and dessert and the hotel was very accommodating.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us. We're glad you enjoyed everything. Thank you for the kind words. We hope to see you again the next time you're in the Morristown area.

"I WILL BE BACK"

5
14/10/2017

Last night I stayed at Best Western Plus Morristown Inn! The decor was so comfy and home like that I immediately felt at home. I very much appreciated the breakfast that was included in my room! I had a veggie omelette that was cooked to perfection! So fluffy and light! I also has bowl of fruit. The staff was so helpful and courteous. They showed me the gym and the restaurant called Hibiscus! I will gladly be back whenever I'm in town again!

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We'll be sure to pass along your compliments to our staff - especially our breakfast team - we appreciate you taking the time to note their service. We look forward to seeing you again the next time you're in the Morristown area.

"They could not fix the TOILET for lack of a PLUNGE."

2
02/10/2017

The room was nice but the toilet did not function properly and the staff could not locate one nor did the on-call manager know where one was and/or did not care to get one. After over two hours of waiting and checking with the staff they decided to let us sleep in another room with functioning facilities on another floor. It was by now near 10:00 PM.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us. We apologize for the inconvenience and delay in correcting the situation but I am glad we were able to make it right for you. I am also glad to see you enjoyed the room and breakfast. We hope you will give us a second opportunity to serve you the next time you're in the Morristown area.

"The Best Place to Stay in Morristown."

5
26/09/2017

We have stayed here 6 or more nights a year for more than 20 years. The rooms are nicely decorated, WiFi works great, and most importantly, the staff is courteous and attentive. Any problems are quickly addressed. Breakfast is excellent and freshly cooked. Rooms have a microwave and a refrigerator.. All in all a great place.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for your continued patronage. We have a lot of repeat guests and your words speak volumes. We will be sure to pass along your kind compliments to our staff. We look forward to seeing you again the next time you're in the Morristown area.

"Convenient and pleasant"

4
25/09/2017

We stayed here on a "Frequent Sleeper" Reward, so I can't speak to the value for the money, but we had a very friendly and helpful reception and found the Inn very comfortable. Sunday morning's breakfast was excellent and the staff very attentive. Like many places in NJ cities, it's tucked into an odd corner right by the freeway and in this case near a hospital to boot, but we found it very quiet, the room quite clean and comfortable and spacious for the price. I do wish hotels would reintroduce the concept of towel racks in the bathroom; it's kind of ok when there's plenty of counter space to lay hand towels down on, not so ok when there is so little counter space as in this bathroom. There are plenty of blank walls where racks could be put up. I ended up hanging mine on the superfluous make-up mirror. And we found the toilet extremely hard to flush. The lever just wouldn't go down until you leaned on it with all the might your hand could muster. The hotel is very convenient to I-287 and access both on and off the freeway was quite easy.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us. We're glad you enjoyed everything. We agree with you on the towel racks and will be installing them in the not too distant future. Thank you for letting us know about the flushing issue and that has already been taken care of. We'll pass along your compliments to our housekeeping and breakfast staff and we appreciate you taking the time to note their exceptional service. Thanks again for staying with us and we look forward to seeing you again the next time you're in the Morristown area.

"Great value, friendly staff"

5
16/09/2017

We stayed at the hotel for a cycling event. On arrival we received a very friendly welcome, with advice specifically about how we should deal with breakfast and check out given our early time of departure the next day. Although a little dated, the interior is well maintained and clean. I would definitely stay here again if I was in the area.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks for staying with us. We hope you liked the ride and event. We're pleased to see you enjoyed your stay with us. We look forward to seeing you next year for the event - if not sooner!

"Best Western Plus Morristown NJ an Excellent Place to Stay"

5
11/09/2017

Staff was extremely helpful in all aspects of our stay. Room was plush and very pleasant. Room was well furnished and glad to see a fresh remote for TV. The only exception was the spottiness of the Wi-fi that seemed to go in and out.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us. We're glad to see you enjoyed everything. I do apologize for the wifi - we just installed a new system last year and things have been working well. We will try to see what happened over the weekend - I appreciate you bringing it to my attention. Thank you again for staying with us and we hope to see you again.

"Best Western - Bike Ride"

5
11/09/2017

For four years we have stayed @ the Morristown Best Western the night before the Grand Fondo NJ. Each time, the accommodations are perfect for what we are looking for - convenience, great staff, very fine restaurant located in the hotel. And, we will be returning next year.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for your continued patronage. Repeat business says a lot and we appreciate your business and kind words. We look forward to seeing you again next year - if not sooner!

"Best stay @ Best Western"

5
11/09/2017

Very accommodating ! Sold out and yet were kind and generous with their time. Super CLEAN and great Breakfast. Short walk for the "Center" of town, gives you a chance to work of diner or Icrieam! Everyone there was super nice,

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us. I will be sure to pass along your kind words to our housekeeping and breakfast teams - we appreciate you taking the time to note their service. We hope to see you again the next time you're coming through the Morristown area.

"Good value for price"

4
08/09/2017

The accommodations generally met my expectations. The complimentary breakfast exceeded my expectations. The different hot and cold options available, the quality of the food, and the restaurant-like setting were exceptional. The only reason this hotel does not get a higher rating from me is because hotel management needs to clean the ice maker on the 2nd floor. There were greenish-black flakes in the ice, so I couldn't use it. The hotel should make sure to check and clean all of its ice makers, and replace any that cannot be properly cleaned.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us. We're glad you enjoyed everything with the obvious exception of the ice situation. We apologize for the inconvenience and appreciate you telling me about the issue. We do have a preventative maintenance and cleaning program in place for all of our equipment including the ice machines so I don't know exactly what happened but we will be looking into it today. I do hope you got ice from one of the other ice machines we have. I also want to thank you for noting the service of our breakfast team. I will be sure to pass along your kind comments. Thank you again for staying with us and for taking the time to let us know about your experience. We appreciate your loyalty to the Best Western Plus Morristown Inn and hope to see you again the next time you're in the Morristown area.

"Unexpected find in suburbs"

5
27/08/2017

We'd chosen this hotel solely for location, a stopover on a long car trip. But it soon became one of the best memories of the journey. It's in an older building and has old-fashioned decor, but everything is sparklingly new and clean. The personnel were uniformly cheerful and welcoming. The biggest plus is the restaurant: delicious Jamaican food made from fresh ingredients. (It is BYOB, however, so be prepared.) The night we were there, a live trio provided music, and it was absolutely charming. Loved our stay.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us. We're glad you enjoyed your stay. I will be sure to pass along your kind words to our restaurant staff - thanking for taking the time to note their service and food. We hope to see you again!

"great stopover"

5
21/08/2017

traveling we stopped here at last minute for the night. It was very nice ,clean, big rooms and nice shower. best thing was the complimentary morning breakfast downstairs in the small restaurant. It was wonderful.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. I'll be sure to pass along your compliments to our breakfast staff and appreciate you taking the time to note their service. We hope to see you again the next time you're coming through the Morristown area.

"Satisfied Customer"

5
21/08/2017

No complaints from us. The staff was friendly and helpful. Room was clean, quiet. Hotel wasn't too far a walk for us to get into town for a bite to eat and enjoy a stroll. Breakfast was amazing, cooked omelette to order, waffles, bacon/sausage, fresh fruit...who could ask for much more? When I booked and found breakfast included, I thought we'd be having muffins and coffee. For those interested or too tired to venture out, there is the onsite restaurant, Hibiscus--although we didn't dine there, were are told it's very good. We were very pleased.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. I'll be sure to pass along your compliments to our breakfast staff and appreciate you taking the time to note their service and offerings. We hope to see you again the next time you're coming through the Morristown area.

"Who Would Have Thought..."

5
21/08/2017

We were pleasantly surprised and made extremely comfortable by the staff of this Best Western. After reading other positive reviews, we gave it a try. We were in the area for a family occasion and couldn't have been anymore pleased with the hotel, the room or the services they extended to their guests.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We do have a great reputation and we work hard to earn it every day and appreciate you noticing our efforts. We hope to see you again the next time you're coming through the Morristown area.

"My trip through Morristown"

4
19/08/2017

Best Western was recommended to us by Westin, whose rates were exorbitant. Parking and entry were easily facilitated and for the first time in my life, I had a room closest to the front desk. The Hibiscus dining room had an excellent breakfast and a good dinner, with the only problem a lack of wine unless you bring your own.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us. We're glad you enjoyed everything. We hope to see you again the next time you're in the area.

"Walk to Explore History in Historic Hotel"

4
08/08/2017

this hotel is not modern and that is what I loved and you don't need a car to get in some history and great eats and not far from New York City. Also a station not to far to catch a ride to other places. walk down to see ole Hamilton, Washington, and Lafayette

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. You are correct we are close to all the historical sites in Morristown. We hope to see you again the next time you're coming through the Morristown area.

"Great Hotel"

5
06/08/2017

We only stayed one night. When we arrived, Sean was courteous, professional and had a sense of humor. He gave us suggestions for a local tavern. I highly recommend the Stirling Tavern which is only a 10 minute walk from the hotel. The hotel and room were clean. The included breakfast was outstanding. They not only had the typical hotel breakfast, but also made to order omelettes. Morristown is also a very nice town. I would highly recommend this hotel.

"Well maintained older property"

5
06/08/2017

This hotel is older than most other members of a chain, but it is not at all shabby. We had no trouble with parking and entering the small lobby. There is a ramp for luggage carts and wheelchairs. At check-in I expressed a concern about our room facing South St, but the clerk assured me that there was not much traffic. I would say that there was more traffic than he led me to believe, but it turned out to not be big deal as far as our sleep was concerned. The beds were very firm, which is to our liking. If someone prefers a soft mattress than you might consider a different hotel. There were a few features characteristic of a Best Western Plus, namely a relatively large room and made-to-order omelettes at the complementary breakfast. The two employees at breakfast were very attentive, and an unusual feature was real china plates and metal tableware, which we much prefer to paper and plastic. The fitness center has four cardio machines and a small multi-purpose lifting machine. These were fine for our one-night stay, but if we wanted to stay longer I would look for a hotel with more choices. The room rate was higher than we usually pay, but I would attribute that largely to the location in an upscale community.

"Skip this place"

3
03/08/2017

This is a hotel more like a second rate motel. Rooms need an overhaul. Breakfast was free but mediocre at best. TV small Chanel's limited. Good WI FI. Location was close to The Morristown Green, which had some nice restaurants. Warning their restaurant has no liquor, but was told at check in you could order from a local liquor/wine store. Refrigerator in room is a plus. Nice Kings down the road where I purchased a wonderful fruit platter and nice cheese and crackers.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us. I also want to thank you for allowing me to speak about our TV package and breakfast. First, our TV's are 42" LED TV's and we have over 250 HD stations with 7 HBO stations. Our breakfast includes a made to order omelet station, real hash browns, bacon, sausage, a made to order waffle station, an oatmeal station and a host of cereals, breads, muffins and more. As can be seen on other posts most people score us exceptionally high with our breakfast - I'm not sure what types of food you were looking for but I am sorry we didn't meet your expectations with our offerings. I am glad to see you enjoyed our wifi and location.

"Stay before cruise"

4
02/08/2017

Traveled here from Toronto the day before heading for a cruise. Great stop over with lots of places to eat about 1km away. Hotel was clean and had a well stocked breakfast. I'd stay again. Hotel had a gym that was under construction. Price was kind of high for the place it was but I guess the price includes the fact there aren't too many choices.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us and for your kind words. We're glad "you would stay again". We have an extremely high number of repeat guests and look forward to adding you to that list. We hope you enjoyed your cruise!

"Clean, excellent motel"

5
29/07/2017

Great experience. This facility is exceptionally warm and inviting and the staff is kind, helpful and friendly. The decor was beautiful, including the room, the lobby and the dinning room. From now on, our motel of choice will be best western!

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks for staying with us. We're glad you enjoyed our hotel - thank you for the kind words. We hope to see again the next time your travels take you through the Morristown area.

"I was amazed"

5
25/07/2017

When I booked the trip I didn't know what to think. In my opinion, the Best Western hasn't been known to be nice. However, when I arrived in town on the train, someone guided me to the hotel by phone and was very patient with me. After arriving, I was great with a smile and a, "I'm glad you are here." Once I checked into my room, it exceeded my expectations. The room was nice, clean and smelled extra fresh. The staff then directed me to dining places that were in walking distance. The hotel and staff were great, I would stay here again in a heartbeat.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks for staying with us. We're pleased to see you enjoyed everything. I will be sure to pass along your comments to our staff. We look forward to seeing you again the next time you're in the Morristown area.

"Best Breakfast in town!"

5
25/07/2017

Let's face it, usually a hotel is somewhere to sleep for the night and little else. The hotel was very satisfactory, but the selling point of this location is their breakfast! It is freshly prepared by courteous, friendly people and it is delicious! Breakfast is my favorite meal of the day and this breakfast is one of my all time favorites!

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us and for the kind words. We will be sure to pass them along to our breakfast staff. We're glad you enjoyed everything and pleased we were able to start your day off right! We hope to see you again in the near future.

"Family Reunion"

5
18/07/2017

Family from all over the US. I would highly recommend this Best Western. The quality all around was great. One of the best that I have stayed in Location was great to walk to town. Close to main roads. They even had a restaurant and entertainment.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for selecting our hotel for your family reunion. We're glad you enjoyed everything. We look forward to seeing you and your family again!

"Easy off the highway"

4
16/07/2017

The room was clean and the bed was comfortable. It's close to many restaurants but the parking is difficult. Take a cab or walk down south street. Breakfast was typical fare and lobby had coffee well into the evening,cookies too.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks for staying with us. I'm glad you enjoyed your stay and some of the amenities we offer. To clarify our lobby coffee bar is complimentary 24/7 to our guests. We look forward to seeing you again the next time you're in the Morristown area.

"Great location"

4
12/07/2017

while checking in I was provided with a small wine sampling and hors d'oeuvre from the restaurant. It was perfect timing since I had been traveling all day. The room and bathroom can use a bit of updating, as the hotel really needs to be remodeled. The bed was comfortable and the room provided variety of television stations.The breakfast was excellent offering a made-to-order omelet.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks for staying with us. I'm glad you enjoyed your stay and some of the amenities we extend to all of our guests. We look forward to seeing you again the next time you're in the Morristown area.

"Great stay"

5
09/07/2017

We stayed at the BW Plus. hotel. The room was very nice and had a pull curtain that provided privacy when I woke early and my husband could continue to sleep. This was a nice touch. There was a restaurant which had Carribean menu. The food was wonderful and unique. While we ate, a jazz group played which added to our enjoyment. I would definitely stay again.

"Extremely satisfied!"

5
08/07/2017

We needed to make an overnight stop to and from our destination. Thanks to Tripadvisor, we chose this hotel. We arrived early and had no problem checking in. We even got the room we reserved. The room was plenty large, well equipped, comfortable and clean. We had a fridge, microwave and coffee maker. Nothing was shabby or run down. I'm a stickler for details. I'm happy to say that even the corners were clean. The firm king was amazing as were the pillows and linens. It was very quiet while we were there. We were able to get the rest we needed. The bathroom was super clean and with nice soaps. The property has a nice upscale colonial town home look to it. It was very easy to find being right off the interstate. But, it doesn't have that off-the-interstate feel. It seemed to be in downtown or old downtown. We sent for room service from the downstairs restaurant which was ok, not great. Sadly, we weren't able to take advantage of the breakfast as we had a schedule to keep. The staff was friendly and helpful. I would definitely stay here again and heartily recommend it.

"Fantastic Experience"

5
05/07/2017

I'd stay at this hotel again in a heart beat. The staff was all incredibly hospitable and accommodating. The room was clean. The beds were comfortable. The televisions and Wi-Fi were good. And the breakfast was really good.

"Very pleasant experience"

4
03/07/2017

This was our first visit to the Best Western Plus in Morristown and we were very happy with our stay. We are frequent guests at the Governor Morris Westin but lately have been unhappy with the service for the high price so we decided to try the Best Western. Front desk staff, Sean, was very polite, helpful and caring. Rooms are very clean but somewhat dated. Bed was very comfortable, we have "bad backs" so we appreciated the comfort. Some extra noise whenever a door was closed in the hallways.The room had a very slight stale smell, probably just needed airing out, it wasn't much of a bother. I'm sure if we mentioned it they would have happily changed our room. Enjoyed the breakfast in the morning, lots to choose from and delicious eggs made any way by a very friendly cook! Give the hotel a try, you'll be glad you did!

"Great place to stay"

4
26/06/2017

This was our second visit to this hotel. Both times we stayed three nights. This is not what you would call a "boutique hotel" it is rather dated for young trendies but for us slightly more mature people it's great. The staff are very friendly and helpful. I'd had a parcel delivered for me before arriving and there it was safe and secure. The hotel has three floors and we were at the rear of the hotel this time. Our room was fine, noise wise, but our friends room at the end of the corridor at the back was very noisy due to being next to the freeway. But after complaining he was soon moved to a quieter room with no hassle. The rooms are very big and well appointed (albeit with large dark furniture) having a coffee machine, microwave and fridge, A/C. The bathroom was clean and had a shower over the bath. Loads of hot water and strong water pressure. Huge comfy bed. Housekeeping every day was good, plenty of towels, soap etc. I also like that this hotel has a small laundry room for guests with a large washer and dryer. You need 4 quarters for each and 4 quarters for the machine to get washing powder and tumble dryer scented sheets out of. You don't have to stay with the machine but I found sitting in the arm chair there reading and catching up on emails quite relaxing. A bit of quiet me time away from family! About 3 o'clock in the aft freshly made biscuits are brought out in the reception area for guests to help themselves to along with the jugs of coffee that are always there. Plenty of parking at the rear. Breakfast is served downstairs in the restaurant. This is my only downer of the place. The carpet looks dark and dirty, in fact the whole room could do with a facelift. Breakfast is ok. Plenty of choice but not fabulous looking. Staff wait behind the service table to cook you omlettes or waffles if you want them. Our breakfast was included in the price so we made the most of it but otherwise a 5-10 min stroll up the road there is a fab supermarket with loads of take out options of salad, hot meals, pastries etc All in all well worth staying at. We will be back on our next visit to morristown.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for your repeat and continued patronage. That speaks volumes and we sincerely appreciate your business. We're glad you enjoyed the made to order omelets and waffles. We look forward to seeing you the next time you're in the Morristown area.

"Best place to stay in Morristown"

5
25/06/2017

Very pleasant and helpful staff. We stay there for extended periods a couple of times a year to visit family. Conveniently located within walking distance of downtown and the train station. Every employee goes above and beyond to make sure our visits are pleasant and worry-free. We love our time in Morristown and at Best Western Plus Morristown Inn.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for your repeat and continued patronage. That speaks volumes and we sincerely appreciate your business. We look forward to seeing you the next time you're in the Morristown area.

"Outstanding accomodations"

5
17/06/2017

This is really great place to stay--very pleasant rooms, friendly staff, and a very nice restaurant. The breakfast was beautifully prepared to order by an experienced chef! The location is perfect with regard to access to the historic district. Hope to return soon.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks very much for staying with us and for the great compliments. We're glad you enjoyed everything and we will be sure to pass along your kind words to our breakfast staff. We look forward to seeing you again during your next trip to the Morristown area.

"Hidden Gem"

4
05/06/2017

Had a very pleasant stay. The rooms were very clean. The bed was very comfortable and breakfast was excellent. Great value for money. Would definitely recommend without hesitation. Staff was very helpful - knew a great deal about area.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us and for the kind words. We're glad you enjoyed everything. We look forward to seeing you again the next time you're in the Morristown area.

"Fantastic Stay! Memorable Hotel!"

5
31/05/2017

I had a wonderful stay here at the Best Western plus Morristown Inn! The hotel was very easy to find and featured plenty of parking. The staff went above and beyond to make sure I was satisfied with my stay. They were very polite and very friendly. They helped me find good places to eat nearby, and even helped point me to a good mechanic- as I was having car trouble in the morning. The main lobby was very cool- featured a giant picture of George Washington (I'm a history nerd), and several pictures of the Continental Convention and Declaration of Independence signing. The lobby was very cozy- as there was a giant fire place, and comfortable chairs. The room was absolute fantastic- my biggest pet peeve with hotels is slow internet. No complaints, here! The hotel internet was lightning fast, and was able to stream my netflix with no problems at all. The bed was very comfortable- and the bathroom was clean and spacious. I would definitely recommend anyone coming through Morristown to stay at this hotel! Top notch all the way around!

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us and for the kind words. We're glad you enjoyed everything - especially pleased to hear about the internet. We look forward to seeing you again the next time you're in the Morristown area.

"We keep coming back"

5
31/05/2017

My husband and I stayed here a couple of years ago as a jumping-off spot to visit family. We liked it so much that we came back again last month. It's a friendly place. The service was great and the person at the front desk was very helpful, as was the manager. The decor is traditional but not stuffy, the beds super-comfortable, and the parking was free and convenient. My husband's favorite meal is breakfast, so he (and I) really enjoyed the full/hot breakfast including freshly-made omelets. To top it off, Morristown itself is nice -- and you can reach Manhattan in an hour by train. I hope to keep coming back in the future.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for your continued patronage - that says a lot. We're glad you enjoyed everything and will be sure to pass along your compliments to our breakfast staff. We look forward to seeing you again the next time you're in the Morristown area.

"Wonderful"

5
29/05/2017

A very pleasant experience!! I would definitely go here again and may send my wife when she visits the area next year on a trip to New York. Everything was top of the line. Thank you for great service.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us and for the kind words. We're glad you enjoyed everything. We'll be honored to serve your wife in the same style next year. Thanks again for your patronage.

"Memorial day excursion"

5
29/05/2017

a last minute decision to try for a room rather than continue driving. Between this location in Morristown and the Best Western in Intercourse, PA, you cannot go wrong with your stay. the staff and amenities are top rated at both locations we have stayed for 1 or multiple nights.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us and for the kind words. We're glad you enjoyed everything. We look forward to seeing you again the next time you're in the Morristown area.

"Good and welcoming place"

4
27/05/2017

Nice hotel, conveniently located in Morristown. Awesome staff. Will stay there again for sure, no question asked, if I have to travel again in this part of New Jersey. Breakfast was ok, room was spacious and super clean.

"Plush hotel in the heart of Morristown"

5
24/05/2017

This is a well-appointed hotel. The staff is friendly. My room is spacious, clean, and comfortable. The on site restaurant has excellent food. I am here for business and the wifi is fast. I would come back to this hotel without hesitation the next time on in the area.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We appreciate your patronage and look forward to seeing you again the next time your travels bring you to the Morristown area.

"Comfortable Hotel"

5
19/05/2017

We enjoyed staying here. There is a nice historical feel to the hotel. Parking is easy at the back of the property. Our room was very comfortable and the staff were friendly and helpful. We had a wonderful breakfast in the restaurant downstairs with an omelette chef to make them to order. As well as other breakfast choices. We also enjoyed having dinner in the restaurant.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We'll be sure to pass along your compliments to our breakfast staff. We appreciate your patronage and look forward to seeing you again the next time your travels bring you to the Morristown area.

"Excellent!"

5
22/04/2017

Excellent customer service, the rooms are great and breakfast was just wonderful. Food was absolutely delicious and the hospitality was also great!! I would definitely recommend Morristown Best Western to friends ad family.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks very much for staying with us and for the kind words. I will be sure to pass along your comments to our team. We look forward to seeing you again the next time you're in the Morristown area.

"Comfortable"

4
19/04/2017

First time at this hotel. Usually don't stay at Best Westerns and was pleasantly surprised. It was a quaint little hotel very close to the Morristown business district where we walked to dinner as well as Morristown Medical Center. We stayed in a room on the 2nd floor near the main street. There was traffic, but we hardly noticed it. I guess if you were a light sleeper, it may be a distractor. We are Hilton Honors members and were greeted with water and fresh cookies! The room and bed was comfortable and even had a small kitchenette. Overall, we had a great experience and would come back again!!

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks very much for staying with us and for the kind words. I hope you also became members of the Best Western Rewards program while you were here. If not, drop me a note back and we will do so now to ensure you received the points from this stay. We look forward to seeing you again the next time you're in the Morristown area.

"Down Hill.....DISAPPOINTED "

2
15/04/2017

We were so much looking forward to re-visiting this place for a year. Yup. One whole year. Actually planned our trip home around Morristown to come back here. ( From Fl) Truth! The only bright side of this establishment was Allison. She was meant for this job and she was perfect. Our first room was in a spot (115) that was less than pleasing. Utility room and towel room next door. If someone needed something they would come into the utility room and fix the problem. Course we could hear them. Thin walls We could also count the cars as we were street level and hear the sound. Only issue is light sleepers share a wall. Allison went above and beyond to help relocate us to another quieter on the second floor. She didn't miss a beat. Never made us feel as we were asking too much. Wanted us to be be happy. Unusual in this day and age. We were not offered any water(were some type of card points system), nor were there any fresh baked cookies. You look fwd to this stuff. So we got booked to a different room which was much better and quiet. Room has a bit noisy A/C that never meets expectations or temperature. Sun breakfast is at 7:30. People are long gone by that time. Save a buck?? Holiday Inn down south serves at 6AM. Don't think we will be back. WHAT HAPPENED IN THE COURSE OF One YEAR Thanks

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks for staying with us. We're sorry your stay was not as memorable as your last stay. I want to let you know that we checked the AC in the room you were in and unfortunately it was on the heat component instead of cool. Doing this will create noise and a noisy fan. You did have the temp down but you also have to hit the cool button. Our breakfast hours haven't changed in 12 years. Last year I'm sure you enjoyed our great buffet featuring a made to order omelet station and I'm sorry you had to leave early this year. I am glad Alison made you feel welcome and was as accommodating as she could be. We wish you had called her about the ac situation as we would have been happy to take a look at it and correct the settings for you. Thanks again for staying with us and we do hope you will give us another opportunity to serve you.

"Fun"

5
08/04/2017

It was a very good place, the breakfast is very good and so the restaurant for dinner. The staff is also perfect as well as the room and the hôtel in general. If I ever go back in that region, I will return to that hotel.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We look forward to seeing you again the next time your travels bring you to the Morristown area.

"Comfort at a great price"

5
08/04/2017

Great location in downtown Morristown convenient to restaurants and entertainment. Comfortable room with tons of pillows to choose from for your comfort and at a reasonable price for Morristown. The staff is always friendly and courteous and there is complimentary breakfast. Sometimes they have wine tasting when you check in which is an added bonus after a long day of business or pleasure.

Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. I'm glad you enjoyed the wine tasting - we typically do them Monday - Weds nights. We look forward to seeing you again the next time your travels bring you to the Morristown area.

"Nice room. Staff not to friendly."

3
12/03/2017

I have mixed feelings about this hotel. I do recommend it and I think it's a good choice. The room was very nice and comfortable. The location is good. The breakfast was outstanding and the woman who was the overseeing the breakfast and cooking waffles and (I think) eggs was warm and sweet and very engaging. The gentleman who took my reservation on the phone was friendly. However, once I was there, I found the women at the front desk to be unwelcoming and off-putting. They were sullen, disinterested, made no effort to be at all friendly and seemed bored and annoyed with everything. No smiles, no 'have a nice stay', no nothing. Here's your room key. Even a little personality would have made my stay here a better experience.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you for staying with us. As can be seen from other reviews our entire staff typically receives great scores and remarks from our guests but clearly our front desk staff you encountered were not up to our usual high level. Rest assured I will be using your remarks as a training tool for our staff. I am glad you encountered other great staff personnel and I will be sure to pass along your kind comments to Sean and Carolyn. I appreciate you taking the time to note them and our breakfast in general along with a comfortable room. We hope to see you again the next time you're traveling through the Morristown area.

"Awesome place"

5
06/03/2017

This is a great hotel! They serve omelettes for breakfast and they always have coffee in the lobby. The staff is really friendly. The rooms are nice with comfortable beds. They also have a refrigerator and microwave. The shower has great water Temperature.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us. We're pleased to see you enjoyed everything. We appreciate the kind words and hope to see you again on your next trip to the Morristown area.

"Amazing Stay!"

5
06/03/2017

This hotel is wonderful on all fronts. Great location within waking distance to tons of downtown restaurants and cafes. The rooms are huge with plenty of space. We had extra guests in our room and arrived late and the front desk was kind enough to offer us a roll away bed. Even with the extra roll away there was still plenty of space in the room. The staff is so warm and friendly, each person I passed from the front desk to the cleaning staff would say hello and smile, making sure we had everything we needed. There is also a complimentary breakfast buffet in their on site restaurant which is by far the best hotel breakfast I've ever had. This hotel is great, definitely stay here if you're looking for something in the area!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks for staying with us and for the kind words. We're glad to see you enjoyed your stay. I will be sure to pass along your compliments to our entire staff - it's always a pleasure to pass these along. We look forward to seeing you again during your next trip to the Morristown area.

"Spectacular New Find!"

5
29/11/2016

The only thing I didn't like about my stay was that it was for 18 hours... I was pleasantly surprised how beautiful the building was, classic old mansion converted into a hotel. Great rooms, ample parking AND the surrounding area is gorgeous with tons of amenities. The FREE breakfast was really great, especially the servers there, they were so friendly and so accommodating! Will return!

"Great time!"

5
28/11/2016

We arrived for our stay early and the gentleman at the front desk had a room available and let us check in which gets two thumbs up in my book. The room was very spacious, clean and comfortable, and included a mini fridge and microwave! Not only will be be back but we've already booked 2 nights. There was two much to see in one day!

"GREAT HOTEL!"

5
22/11/2016

My gf and I just spent my birthday here. Very nice, clean, great staff and wine for sale! Close to the highway, (but not too close). The free breakfast was AWESOME. Even had an omelet cook! Definitely recommend this hotel!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Happy Birthday!! We're glad you enjoyed everything. Hopefully we'll see you again before your next birthday!!

"Warm cozy stay"

5
12/11/2016

The Best Western Plus Morristown was quite a nice and cozy stay. Room was welcoming and the temperature was appropriate to outside. Hotel staff was friendly and helpful. Breakfast was hot and available until 10:30 which is late compared to most hotels. Lobby was cozy and clean. 5 stars would stay again

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We hope to see you again during your next trip to the Morristown area.

"Great Stay!"

5
12/11/2016

We stayed here while performing in Dunellen and we loved it! The staff was friendly and accommodating, the rooms were clean and the bed was very comfortable. Lightning fast wifi, and there was a great breakfast in the morning. We will stay here again!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words - especially about our wifi as we just installed a new system so I'm glad to see it worked well for you. We hope to see you again during your next trip to the Morristown area.

"Decent Stay...nothing great !"

3
08/11/2016

I stayed there for a week and the stay was decent. Check in and check out was smooth. Room was pretty OK. One or two lights in the room did not work...did not bother me much. Breakfast was OK - freshly made omelets and waffles were available. The room I was given for a twin room - hence i could hear conversation of guys in other room.Hotel helped me book the taxi and the guy was great, reliable. Overall a decent and comfortable stay.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks for staying with us. I'm glad your stay was comfortable and that you enjoyed our fresh made to order omelets. I wish you had said something about the lights we would have been glad to correct that for you. I'm glad our staff was efficient - thank you for noting their service for you.

"Decent Hotel"

3
08/11/2016

This is a standard issue hotel surrounded by a busy highway out back and a busy road out front. What sets the hotel apart is the staff. Everyone from the front desk attendant to the housekeeping supervisor, and the housekeeper were exceptionally helpful. Free parking is a plus as well. The rooms could use some updating, but they were exceptionally clean.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks for staying with us. I'm glad you found our staff to be of great service to you. I will be sure to pass along your kind comments about our housekeeping staff - thank you for taking the time to note them. We hope to see you again.

"Great Stay"

5
07/11/2016

Clean, nice staff, perfect location for my conference at the Peck School, just down the road from the "downtown" area. Close to the train station to get into NYC. Very easy ride on NJ transit into the city. Also close to Newark International Airport.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We hope to see you again the next time you're in the Morristown area.

"Comfortable Stay"

4
02/11/2016

We wanted to stay in Morristown and the Best Western Plus was the perfect hotel. We made reservations at the last minute and we were accommodated and with a discount rate! We stayed in Suite with a full kitchen (stove, fridge, microwave, sink). It's a little dated. The bed was super comfortable. Great wifi reception. The staff are very friendly and helpful. I had a headache and I was given some ibuprofen and a bottle of water. We went to the Hibiscus Restaurant (not part of the Hotel) that offers lunch and dinner. The dinner was mediocre because the food was not fresh; the scallops smelled and the ox tails were partially dry with just some gravy poured over it. We didn't finish our meals. However, the Hotel breakfast was delicious offering made to order omelets and waffles! The waitstaff were extremely friendly. We will visit here again.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us. I'm sorry to hear about the dinner service. If you look at the Hibiscus trip advisor page you will see this is a very rare occurrence as they are #3 out of 122 restaurants in Morristown. Having said that we will be sure to share this with our restaurant staff and chef to help ensure it doesn't happen again. I am glad everything else went well. I will be sure to pass along your kind comments to our breakfast staff. I appreciate you taking the time to note them and our front desk staff. Thanks again for staying with us - we look forward to seeing you again during your next visit to the Morristown area.

"Excellant Place To stay"

5
01/11/2016

The entire hotel experience was excellent . Chose this hotel on its location to the Mayo Performing Arts Center , within walking distance . All staff were excellent . The room was clean and large with a large bath as well And the made to order breakfast was the bomb ! Its very quite maybe cause there is no bar in the hotel

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you for staying with us and for sharing your experience. We're pleased to see you enjoyed everything. We hope to see you again during your next trip to the Morristown area.

"Morristown Inn"

5
31/10/2016

A lovely inn with warm and inviting facilities and staff. Restaurant was excellent and breakfast the next morning was to die for! It was close to in-town activities and just far enough away to bring the activity level near by to be less than completely in town.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us. We're pleased to see you enjoyed everything. We'll be sure to pass along your kind comments to our breakfast staff. We look forward to seeing you again during your next trip to the Morristown area.

"Great bed"

4
31/10/2016

I was visiting our local office for a few days and my team and I stayed here. The hotel is clean and the room spacious. I particularly liked the fact that the beds are comfortable (which is the only really important thing on a business trip). Considering the hotel does not have a liquor license, they should sell better wines in the lobby. Pretty horrendous. I didn't try the breakfast but my colleagues raved about the omelette station. There is a coffee station in the lobby, which is useful as you head out the door. You are within walking distance of downtown from this hotel. If you REALLY hate walking, it might be a bit much, but it's not far to the nearest shops, restaurants and bars.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us. I'm glad you enjoyed our beds. I tend to agree with you - when traveling that is extremely important. You are correct in that we do not have a liquor license but we do serve Amalthea wine for our tastings and if you choose to buy a bottle you can do that as well. Amalthea wines have won several blind taste tests going against French and Napa Valley wines - feel free to peruse their web site - Amalthea Cellars. More importantly it's a NJ wine and of course we support NJ whenever we can - from our produce and flowers to our wine. I am sorry you didn't like the wine - we typically get rave reviews on it but I understand everyone's taste is different. I'm glad you're colleagues enjoyed our breakfast - hopefully the next time you're here you will have the opportunity to try that aspect - it is a good breakfast. Thanks again for staying with us - we look forward to seeing you the next time you're in the area.

"Omelette Station!!"

5
24/10/2016

I'm a traveling entertainer (tired and grumpy) and it's so nice being welcomed by courteous and professional staff upon arrival. The rooms were exceptionally clean and the property is quiet and relaxing but is still close enough to the big city (20 minutes). Here's the big plus...the complimentary breakfast features home made breakfast food...and not the weird gelatinous scrambled eggs used at other hotels. AND, they have an Omelette station. During lunch and dinner, the restaurant is Caribbean restaurant. Very nice surprise. Highly recommend staying here!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We're glad to see you enjoyed everything including our unique and tasty breakfast buffet. We look forward to seeing you again the next time your travels bring you to the Morristown area.

"Great location"

5
24/10/2016

Recently attended a wedding in Morristown and stayed here. Great location within walking distance to center of Morristown for shopping and restaurants. Very nice/clean room. Great breakfast and very friendly staff. Close to Rt 287 but room was very quiet.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you for staying with us. I'm glad you enjoyed everything. We appreciate you taking the time to note our great location, breakfast and clean rooms. We hope to see you again the next time you're in the Morristown area.

"Amazing pillows n comfy bed"

4
19/10/2016

This may be an older hotel but it's charming n nicely kept up. The staff is friendly. The included breakfast is great. Made to order omelets, waffles, bacon etc. great night sleep n it's only a short walk to many restaurants.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. I'm so glad you enjoyed everything including the beds and pillows. Thanks again for staying with us. We look forward to seeing you again.

"Wonderful"

5
05/10/2016

For the same price as we paid for an awful room at a similar chain in Niantic Connecticut, a lovely stay with all the amenities, great beds, charming staff and an over-the-top breakfast. The white-jacketed servers in the restaurant were kind and attentive. We will definitely stay here again.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We're pleased to see you enjoyed everything and I will certainly pass along your compliments to our breakfast staff. Thanks again for staying with us. We look forward to seeing you again during your next visit to the Morristown area.

"Worth the price"

5
04/10/2016

Stayed here on our way to Boston from Tennessee. Rooms are great but the normal for Best Western Plus, but the breakfast is something else. It comes complimentary with the room. I expected the usual but got Great. It's like a breakfast buffet that you might pay a nice penny for with eggs, omeletts and waffles made to order. Scrambled eggs, bacon, sausage, oatmeal with all the toppings, bagels and much much more. The chef stands by the table and greats you and gets you what you want. He was very personable and looked so proud of the food. The wonderful lady that made the eggs and omelettes was also very nice and sweet. I would definitely stay here again and highly recommend this hotel to all who are traveling for its comfort and great Breakfast.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We're pleased to see you enjoyed everything. I will certainly pass along your compliments to our breakfast staff - we try hard and we appreciate you taking the time to note this aspect. Thanks again for staying with us. We look forward to seeing you again during your next visit to the Morristown area.

"So quaint and lovely!"

5
30/09/2016

One of the cleanest and quietest hotels I've ever been in. Very quaint too; I felt more like I was in someone's well appointed house rather than a hotel. The staff was courteous and kind. The restaurant was closed in the afternoon and the woman at the desk gave me great directions to an awesome deli around the corner. Plus there were cookies and coffee at all hours in the lobby. Very nice!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us. We're pleased to see you enjoyed everything. I will be sure to pass along your kind words to our front desk staff - thank you for taking the time to note their service to you. Thanks again for staying with us. We look forward to seeing you during your next visit to the Morristown area.

"One night stay"

3
21/09/2016

Nice hotel, clean, quiet. Had our door locked and bolted. Thank Goodness since someone from Best Western tried to enter our room during the night! When we called downstairs we were given some stupid story about the front desk not knowing the room was booked so they thought the do not disturb sign on the doorknob was a mistake. No apology, nothing said to us the next day when we checked out. Ruined our stay! Breakfast was delicious and quite a huge selection to choose from. Bring money to tip though since there are about 4 different servers down there. Would I stay there again, I'd have to think twice. Didn't like the gentleman trying to access our room!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
I first want to thank you for staying with us. I also want to apologize for the incident that occurred. Through my years of traveling this has happened to me and it is disconcerting to say the least so I can completely empathize with you. In my 12 years of being here this is the first time that it has happened here, which I know doesn't help, and again my apologies. We'll do some retraining to make sure our system is showing accurate room status and I thank you for bringing this to my attention. I'm also glad you enjoyed our breakfast but please understand tipping our staff is not necessary at all. We strive to give our guests a great experience at breakfast and I am glad you enjoyed it. I also want to thank you for taking the time to note that our hotel is clean and quiet. Given what happened we're glad you took the time to note these areas. Thanks again for staying with us and I do hope you will give us a second opportunity to serve you the next time you're in the Morristown area.

"Very Happy"

4
19/09/2016

Don't judge a book by it's cover. Plain exterior/surprisingly nice accommodations. Rooms were very clean, quiet and comfortable. Would definitely go back to stay there. The breakfast was great, fresh made omelets!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you for staying with us and for letting us know about your experience. I'm glad you enjoyed everything. Thanks again for staying with us and we look forward to seeing you again the next time you're in the Morristown area.

"I Wanna Go Back!"

5
18/09/2016

I loved how close the hotel was from the train. It was literally a short Uber ride away, so that was a bonus! We drove up to the see the amazing architectural building that was to be our hotel for the next two days and knew immediately that we were in store for a wonderful stay. Our check-in was seamless and the young lady at the counter checked us in quickly. We walked in to our room and were completely impressed with the cleanliness of the room and all the amenities it offered. We lacked nothing during our stay. The complimentary breakfast was served by the staff and made us feel like we were dining out at a fancy restaurant. The location of the hotel was walking distance of the town and all it's shops and restaurants. We loved that we didn't have to take a taxi or Uber to get to experience the beautiful people and shops of the town. The hotel staff was extremely nice and provided an answer to all of our questions. They truly made us feel at home! I'm sure there are plenty of hotel choices to stay at when you're in Morristown, but do yourself a favor and book a room at this place! You won't be disappointed!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
We want to have you back - you're welcome any time! Thank you for staying with us and for the kind words. We're glad you enjoyed everything. We look forward to seeing you again the next time your travels bring you our way.

"Biking in the Gran Fondo, NJ"

4
13/09/2016

The hotel is very convenient to our event in Morristown, NJ - The Gran Fondo, NJ. The accommodations were absolutely fine, low key, easy, comfortable, quiet. The restaurant on location is excellent both in service and quality of dishes. A Caribbean flair - very good. And, as a bonus, we've enjoyed live music during our dinners there. A definite plus.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you for staying with us and for letting us know about your experience. I hope the race was a good one. You certainly had good weather for it. Thanks again for staying with us and we look forward to seeing you again next year for the race - if not sooner.

"Simply the best"

5
12/09/2016

All of the staff, from the front desk to the cleaning crew, were friendly, helpful and greeted you with a smile. Our room, a king suite, was spotless. The kitchenette provided everything we needed for meal preparation. Groceries were a short walk away. If that wasn't enough, the free breakfast was outstanding.Omelettes made to order,with fresh eggs, waffles, fresh fruit, bacon, sausage, home fries and more. It is served in the dining room of the restaurant, complete with baby grand piano. We were in Morristown for a festival and were given a special rate. In a word, impressive.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you for staying with us and for sharing your experience. We work very hard to earn our guest's high praise and we appreciate you taking the time to note everything. Thanks again for staying with us - we look forward to seeing you again during your next trip to the Morristown area.

"Stay here when I am in the area"

5
07/09/2016

The staff is always very friendly and the rooms clean and comfy. The breakfast is GREAT and is served in a comfy restaurant. If you are getting off I287 you might miss it since it does not stand out quickly to the driving eyes so b eon the lookout. It is a quick off and on to the interstate. I have stayed here before and is my choice when I am in the area.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
We sincerely appreciate your continued patronage - that means a lot to us. I'll be sure to pass along your kind words to our staff - it's always a pleasure to relay such high praise. We look forward to seeing you again the next time you're in the Morristown area.

"Graduation Celebration"

5
06/09/2016

Very family feel! The room was comfy, the exercise room was just enough. The laundry was convenient. The parking was free. The beds are sleep inducing comfortable(love the bed). The free brkfst is welcoming and inviting. The West Indian restaurant in the hotel is the best in Morristown.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. I'm glad everything went well for your 'graduation celebration'. We're also pleased to see you enjoyed everything here at the hotel. We look forward to seeing you again the next time you're in the Morristown area.

"Clean, comfortable, friendly, great value"

4
24/08/2016

Just off 287, close to business clients like Verizon. Yet close enough to walk downtown. Clean, pleasant, value-priced, on-site restaurant. Nice downtown, and plenty of neat parks nearby. I'll come back.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us. We're glad you enjoyed everything. We look forward to seeing you again during your next trip to the Morristown area.

"Not Pet Friendly"

5
24/08/2016

The Best Western website says that Best Western is super pet friendly, and all the search engines say this hotel is Pet friendly, but it is not! Looked like a very nice place, but we never got to see more than the lobby! They even had complimentary wine at check-in!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks for coming in and inquiring about a room. You are correct in that we are not pet friendly. We were up until about 8 years ago but had several incidents that caused us to reverse that position. I just reviewed our web page on the bestwestern.com site and our own site - hotelmorristown.com -- neither of these sites list us as taking pets. There are so many other 3rd party sites though which we can not be responsible for and those could say anything. For people reading this it is always the best policy to get a hotel's information and make reservations directly through the brand's site or the hotel's own web site. There are just too many other sites out there that hotels can't be responsible for and unfortunately they do a good job of looking like the real thing. Chris, or for that matter, anyone else reading this, if you see something on our own web site that is incorrect please feel free to contact me directly at the hotel so we can research it and rectify it. Thanks again for coming in and my apologies for this inconvenience.

"Well perserved jewell. Can walk to anywhere on the Green for shopping or restaurants, etc."

5
22/08/2016

The staff are professional, friendly and made our stay very pleasant. We needed to stay an additional day and let the staff know upon arrival. The front desk clerk checked and didn't see any vacancies for the date we needed, however spoke with her manager and they were able to make arrangements for us to stay, told us not to worry that they would work it out. Rooms are comfortable and very clean. Make sure you let the cleaning staff know (per a door hanger) if you expect room cleaned while you are out. The breakfast buffet is worth the room price every day! Made to order omelets, eggs, waffles, bacon, potatoes, real food and an actual restaurant atmosphere every morning. Loved it. Its an older hotel, so expect smaller rooms that have been updated with great cooling system ( it was quiet and didn't keep you awake at night and easy to adjust for comfort,) granite countertops in bathroom. Lobby is small and no tv, no real place to gather for socializing. Good for sitting quietly or small group visiting.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying and for the kind words. We're glad we were able to squeeze you in for the extra night. We appreciate your business and we look forward to seeing you again the next time you're in the Morristown area.

"Clean and quiet."

5
21/08/2016

Found on TripAdvisor when looking for a safe, quiet overnight stop. Everything was clean, the staff was friendly and the included breakfast was great. The staff at breakfast were especially nice. It was also easy to find and close to the interstate.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We're pleased to see you enjoyed everything. I'll be sure to pass along your kind comments to our breakfast staff - thank you for noting them. We look forward to seeing you again during your next trip to the Morristown area.

"Thank you to Staff at BWP"

5
17/08/2016

In the last month we have had three stays at this hotel conveniently located around the corner from Morristown Medical Center. This hotel has superior, helpful staff, clean well appointed rooms, the best complimentary breakfast ever and the hibiscus restaurant run by separate management enabled us to come back to the hotel nightly and have a lovely BYO dinner without having to drive any where after long and stressful days. I highly recommend this hotel for travelers and for people coming in to Morristown for treatment at this excellent hospital in morristown. We travel from upper NEPA for the excellent care we receive at the cancer center there. There is a clean laundry room on the bottom floor, which came in handy for me when we had to make an unexpected trip last week! Thanks again Best Western staff!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you for staying with us and for writing such kind words, especially given the situation you here. It was our pleasure to serve you and I'm glad we made everything a bit better for you. I will be sure to share your complimnets with our staff. We wish you a speedy and full recovery and we thank you again for the kind words.

"nicer than many other BW properties near highways"

5
15/08/2016

Very convenient location, as we staying just one night while heading somewhere else the next day. The property has more character than the standard Best Western. The quality of the bath towels was higher than I usually experience. The breakfast buffet was also very nice, and it was not just self-service; a very nice woman was ready to fix eggs for us, which we declined, but then she made sure we could find everything we did want.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you for staying with us and for the nice compliments. I will be sure to share them with our breakfast staff. We're pleased to see you enjoyed everything. We look forward to seeing you again during your next visit to the Morristown area.

"Excellent free breakfast!"

5
05/08/2016

The rooms are very nicely furnished. The staff is friendly and courteous. The breakfast is delicious and FREE! It is easily accessible from 287 and is a good value for the area. I have stayed at this hotel on several occasions and will be staying here again in the future.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for your continued patronage and for the gracious compliments. Coming from repeat guests this means a lot and I'll be sure to share your kind words with our staff. Thank you again for staying with us and we look forward to seeing you again the next time you're in the Morristown area.

"Incredible Service"

5
03/08/2016

The management and staff were extremely helpful and professional. The Best Western brand has improved its image in the last few years . Needless to say we were very impressed with this property. Just a very nice experience all around.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you for staying with us and for the kind words. We're glad to see you enjoyed everything. We hope to see you again the next time you're in the Morristown area.

"Homey vibe "

5
02/08/2016

This felt very classic, like an inn. Definitely stands out and has a bit of a homey vibe. Rooms were clean and the bed was extremely comfortable. In the morning they had an omelette station, which is a step above a lot of hotels in this range. While I only stayed one night, this is the type of hotel youd want to spend a week at.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks very much for staying with us. We agree - come and stay a week or more!! :) But on a serious note - we do appreciate your kind words and look forward to seeing you again the next time you come through the Morristown area.

"Highly Recommended!!"

5
01/08/2016

We needed 2 hotel rooms in Morristown on short notice could not have been happier with our stay at the Best Western Plus. Very helpful staff at check-in, clean, comfortable, spacious rooms and a great breakfast. A great value compared to other hotels in the area that I would HIGHLY recommend!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us. We're glad to see you enjoyed everything. We look forward to seeing you again the next time you're in the area.

"Best Hotel in Morristown, NJ area"

5
24/07/2016

We love this particular Best Western Hotel in Morristown. The rooms are spacious, the staff very courteous & professional. Plus it has the best breakfast around - hands down! They make individual omelettes or eggs to order. The fruit is fresh and the coffee is excellent.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for your continued patronage. It means a lot when our regular guests write reviews. We're glad to see you enjoy everything especially the breakfast - we like to get everyone's day started off right. The next time you're here please ask for me as I would like to say hello and thank you in person. We look forward to seeing you again the next time you're in the Morristown area.

"Fantastic place to stay"

5
23/07/2016

We stayed here for 5 nights and it was wonderful. They gave us a comfortable twin bed so we could all stay in one room. With no extra charge. The room was very large, had great pillows and beds, plenty of outlets, good WiFi, nice toiletries, good curtains to block out the light, quiet room and area, friendly staff. The thing that set this place apart from others was the breakfast. Not only was it a top notch offering of everything you could want, you were treated royally and served by the staff. Real scrambled eggs, bacon, sausage, made to order omelets, pastries, fruits, cereal, yogurt etc. Even the breakfast room was extremely nice. A+ and thank you to those working in the breakfast room. The only negative thing i could say is that weekend breakfast didn't start until 7:30 and during the week it started earlier and ended earlier.It would have suited our schedule better if that was reversed. Thank you, Best Western in Motown! Highly recommend this place.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us. For someone who stayed 5 nights your praise and kind words are much appreciated. I'll certainly share your compliments with our entire staff especially our breakfast staff. We appreciate you taking the time to note them. We look forward to seeing you again.

"Great hotel!"

4
20/07/2016

We were pleasantly surprised when we got here for a weekend away for our friends wedding. The hotel is clean, staff is wonderful, and continental breakfast was included and nice. We did have a room on the first floor close to the lobby so it was a bit loud. I suggest requesting a room not on the first floor and away from the street side. All in all this was a great place very close and a short walk to downtown Morristown where there are lots of shops, restaurants, and bars. Solid A for this place.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us. We're glad to see you enjoyed everything. We look forward to seeing you again during your next visit to the Morristown area.

"Great for a wedding weekend!"

5
13/07/2016

Chose this hotel for overnight guests as it was close to Brooklake Country Club where the daytime wedding was held. Friendly, helpful staff, immaculate rooms, comfortable and tastefully furnished. We had about a dozen rooms booked and held an afterparty catered by the hotel's restaurant, Hibiscus. Fabulous! And service was superb! Wonderful breakfast too, and a 12 noon check-out time. Also walking distance to Morristown Green! What a weekend!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for reserving your wedding group with us. We're so glad you enjoyed everything. It was a pleasure having you and we hope to see you again.

"The Best Best Western..."

4
11/07/2016

This wan only a one night stay for business, but I honestly wished I could have stayed longer!! I've stayed in some pretty mediocre Best Westerns over the years, but this place was awesome. Only 2 little glitches - the first room they assigned me wasn't ready - housekeeping had not made up the room, but the front desk thought it was ready. Easily fixed - just assigned me a different room. Second, the restaurant didn't open on time because the waitress was stuck in traffic. Normally not a big deal, but I had very limited time to eat and get back to work for the evening. The manger was kind enough to relay my order to the chef and they started working on it right away - even before the waitress arrived. They put great effort into ensuring that I could enjoy my meal and not be late to work!!! The hotel itself was very good also - rooms spacious, clean, quiet. They had coffee/tea and fresh fruit available 24/7; a little wine tasting and cookies in the evening, and the best breakfast - made to order omelettes/eggs, waffles, meats, potatoes... Very delicious! I wish all BWs were like this. I will definitely return here when in the area again. Thanks for a great stay!!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We apologize for the initial snafu on the room and restaurant but we're glad to see everything worked out. We look forward to seeing you again the next time you're in the area.

"Great stay!"

5
30/06/2016

All needs were met. Pleasant, very clean and breakfast was wonderful. I would recommend to others. The only problem was the air conditioner barely worked during the night. It was fine up until about 1:00 am then seemed to blow hot air. Very uncomfortable. The desk help was very pleasant and I would go back but would tell them to make sure I got a room with working air.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you for staying with us. I'm glad to see you enjoyed everything with the obvious exception of the AC. We are constantly conducting preventative maintenance and cleaning on our AC units to help prevent this from occurring but as with anything mechanical it can break at any time. My sincerest apologies that it broke during your stay. Please feel free to contact me directly at the hotel so we can help make this up to you. Thanks again for staying with us. We do look forward to seeing you again during your next visit to the Morristown area.

"Beautiful and Affordable Hotel"

5
28/06/2016

My stay at the Best Western Plus in Morristown, NJ was just what I needed after a long day on the road from Washington DC with a big crew. The hospitality was spot on and front desk was extremely kind and courteous upon arrival especially at 1am. We were very pleased and comfortable in our rooms and felt safe given the location of the hotel. Even with the hotel being very busy this night they had ample parking and there were zero disruptions. Breakfast was worth the price of admission. I was pleasantly surprised by how good the food and coffee were! Housekeeping are nice folks and really went out of their way to help us with all of our requests. This is by far the nicest Best Western I've ever had the pleasure of staying at. Incredibly comfy beds, beautiful and spacious bathrooms, and lovely art throughout the building. Morristown has been called "the military capital of the American Revolution" because of its strategic role in the war for independence from Great Britain so there are loads of George Washington murals and other Revolutionary scenes throughout the hotel. The town itself is quite quaint and worth spending some time while there if at all possible. If you're in the area or plan on being in the area and want a great hotel this one is definitely worth staying at!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We look forward to seeing you again during your next visit to the Morristown area.

"The Best Best Western I've Been To"

5
27/06/2016

My history with Best Westerns is inconsistent, but this was by far the best of the lot. You are a short drive from downtown Morristown, and if you are ambitious, it's very walkable. Service was excellent- both at the check-in and the small breakfast buffet that is available. Rooms were clean and it will pass any fair "is this hotel safe and clean?" test.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you for staying with us. We hope to see you again on future visit to the area.

"Comfortable bed and great breakfast!"

5
17/06/2016

I've stayed at this Best Western many times and have always had a good experience. While some might not like the walk into town (maybe 1/2 mile tops), that's what I enjoy the most as I can stretch my legs after driving or a long day in meetings. Besides the onsite restaurant, there are many, many eateries within easy walking distance, less than 1/4 mile.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you so much for your continued patronage. That means a lot - as do the kind words you wrote. We're very pleased to see you enjoy everything and we certainly look forward to seeing you again on your next visit to the Morristown area.

"Passing Through Stop-Over"

5
15/06/2016

This was a very nice hotel! We arrived and there was no one at the front desk, but after about 5 minutes someone came out to greet us. Was kind of strange, not sure if no one heard us or what. Maybe they could out a bell out front for faster service. The beds were very comfortable at this location and the room was very spacious. They also have a restaurant on site as well, but we did not try it on our stay. We did, however, really enjoy the breakfast. The breakfast is served in the same location of the restaurant in the basement. They had someone there serving omelets made to order, as well as someone tending to the waffle machine to make you a fresh waffle as well! This was great. The selection of foods was awesome and our stay at this hotel was great. On another note, there is always hot coffee in the lobby. We would definitely return if in the area!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you for staying with us and for sharing your kind words. My apologies for the delay in getting in front to see you but it's great to hear everything went very well after that. Thanks again for staying with us. We look forward to seeing you again the next time you're in the Morristown area.

"Just passing through!"

4
14/06/2016

The hotel was in a great location on our way to Gettysburg. The rooms clean, quiet and the breakfast was out of this world. Great servers making you any type of eggs, or waffles. They made sure you had anything you wanted, it was lovely. The front desk when we checked in seemed a little disinterested in us or any of the questions we were asking but once the shift changed the young women was more than happy to answer any of our questions.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you for staying with us and for sharing your kind words. We're so glad you enjoyed everything and we'll be sure to pass along your compliments to our breakfast staff. Thanks again for staying with us. We look forward to seeing you again the next time you're in the Morristown area.

"clean, quiet, super location, great breakfast buffet"

5
09/06/2016

My room was clean. The hotel was quiet and the bed was perfect. Climate control was up to date and perfect. Therefore, I got a great night's sleep. The location is 1 block off of I-287, so very convenient. On site free parking. The free breakfast buffet included hot and cold items, all you could eat, and was of excellent quality!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you for staying with us and for sharing your kind words. We're so glad you enjoyed everything. We look forward to seeing you again the next time you're in the Morristown area.

"Recommended place to stay"

4
06/06/2016

Check-in and out was easy... Parking is a little bit small. Accessible/walking distance to downtown area. Best free Best Western breakfast except the restaurant was too small... But overall, I would stay here again

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks very much for staying with us and for the kind words. We'll be sure to pass along your positive comments to our breakfast staff. Thanks again for staying with us. We look forward to seeing you again during your next visit to the Morristown area.

"Great Night Stay"

5
05/06/2016

This hotel was amazing! It was above and beyond my expectations. The building is older, but it is well maintained and cared for. Our room was very spacious. There's a fridge, microwave, coffee maker, iron, and ironing board. It also has a decent sized closet. The beds and pillows were very comfortable, and I slept well with very little noise. Breakfast was fantastic!! They had very friendly staff members helping serve and make omelettes, bacon, sausage, eggs, and waffles. They also had bread, muffins, Danishes, fresh fruit, yogurt, and cereal choices. I would definitely come back to this hotel if I were in this area again.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks very much for staying with us and for the kind words. We're glad to see you enjoyed everything. We'll be sure to pass along your kind comments to our breakfast staff. Thanks again for staying with us. We look forward to seeing you again during your next visit to the Morristown area.

"Clean, Good Location"

3
30/05/2016

The hotel is very conveniently located off of I287 and near Downtown. The room is typical hotel, clean and with a small refrigerator, microwave, air dryer, iron, ironing board, etc. However, the wall mounted AC struggled to keep the room cool on a 90 degree day (another guest had the same complaint about their AC). We also had a hassle with our confirmed Reservations when one of the scheduled rooms did not snow up on the desk clerk's records. Eventually it was found but too late for us to effectively use. The lobby had nice hot coffee. Though I didn't see it, my wife said the free breakfast included a staffed omelet station. I would still use this hotel again given its location.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks very much for staying with us. My apologies for the issue with the AC. If you have a moment please drop me a note or call me regarding the second reservation you made. I'm confused about this and would like to understand exactly what happened so we can address it internally. I can tell you that your wife is correct, our breakfast does include a made to order omelet station - hopefully you will have the opportunity to try it the next time you're here. Thanks again for staying with us - we look forward to seeing you again during your next visit to the Morristown area.

"Great place"

5
29/05/2016

This hotel appears to have the charm of a very old hotel when viewing on approach. However, the hotel is very well maintained and has one of the best breakfast offers throughout any hotel chain. You find this difficult to beat when staying at other hotels.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks very much for staying with us and for the kind words. We appreciate your patronage and we look forward to seeing you again during your next visit to the Morristown area.

"Morristown Best Western"

5
25/05/2016

this is an outstanding place to stay, quiet, well maintained, and central to Morristown with easy very close access to major highways. A truly great place to stay in this area with Highway 287 within two blocks, and major access roads to the Garden State Pkwy nearby. It's also down the street from the best bakery in the area, the Swiss Chalet and a short walk from there to Morristown center and a host of different restaurants.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks very much for staying with us and for the nice review. We appreciate your comments and we look forward to seeing you again the next time you're in the Morristown area.

"Great place to stay"

5
22/05/2016

I've stayed in a few hotels in this area, and this one is the best. Vrey nice staff, convenient location, quiet and great breakfast. Nice little touches like warm cookies in the lobby and tasting local wines. Will be my hotel of choice when I am back in the area. Close to Drew University and Fairleigh Dicknson.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks very much for staying with us and for the nice review. We appreciate your comments - it's always nice to hear that we will be or that we are someone's hotel of choice - that is high praise and again, we thank you for saying that. We look forward to seeing you again the next time you're in the Morristown area.

"Easy access to freeway"

4
21/05/2016

Had a pleasant experience ! Would recommend hotel, liked the full breakfast with fresh cooked omelets and nice crispy waffles, delicious well seasoned home fries. and fresh fruit. Very nice dining area. Room was very clean and fresh, bed and pillows very comfortable. Only complaint was someone playing their music out in the parking lot one night, and parking on Friday night was hard to find around 10 pm.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks very much for staying with us and for the kind comments. I do apologize for the noise issue - hopefully you called the front desk so we could have that rectified for you. I will be sure to pass along your compliments to our breakfast team - I'm glad you enjoyed it and we appreciate you taking the time to note it. Thanks again for staying with us. We look forward to seeing you again the next time you're in the Morristown area.

"Family Gathering"

5
20/05/2016

conveniently located off #287 entire facility was clean comfortable Breakfast was tasty, service was pleasant, personable & prompt all amenities were visible and readily available check in and check out was timely

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks very much for staying with us and for the nice review. We appreciate your comments and we look forward to seeing you again the next time you're in the Morristown area.

"The Only Place to Stay"

5
17/05/2016

We have stayed here at least twice a year every year since 1996, Great family atmosphere, quiet, and close to many attractions in this part of NJ. Prices are very competitive. Many of the staff have been here for years and they know us and we know them.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Your ongoing patronage is much appreciated and says a lot!! Thanks so much for the kind words. We look forward to seeing you again the next time you're in the Morristown area.

"Total Above Average Experience"

5
16/05/2016

A surprisingly superior experience. The room was large and beautifully decorated with large refrigerator, microwave, and wireless access. Plenty of outlets to plug in mobile devices. Had roomy bathroom. The Hibiscus Restaurant is fabulous - great Caribbean food. The breakfast that came with the room charge was great - a buffet including delicious omelettes and the best Belgian waffles I have ever had. The hotel is located a short car ride from the highway and easy to find. Parking is plentiful. Great stay - would definitely stay here again.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind compliments. We're so glad to see you enjoyed everything. You'll have to come back for more waffles as we're going to start making them in a manner that depicts the new Best Western logo. We're hoping to start that in the next couple of weeks. Thank you again for staying with us and we look forward to seeing you the next time you're in the Morristown area.

"Great Value at Best Western Morristown"

5
16/05/2016

The Best Western offers a very nice and clean room, comfortable bed, complimentary breakfast with an omelet station and a great location within walking distance from Morristown bars and restaurants - all for a very affordable price.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you for staying with us and for the kind compliments. We're pleased to see you enjoyed everything. We look forward to seeing you again the next time you're in the Morristown area.

"Wonderful, Wonderful, Wonderful!"

5
10/05/2016

Right from the moment my fiance and I arrived the staff was helpful and kind. The decor of the hotel was beautiful and the entire place was clean and hospitable. I arrived to check in very late from business in NYC and the following morning we were able to leave with a late check out. This place was wonderful. The room was clean and had everything we needed. There was a desk, a comfortable sitting chair with a small night table, a coffee maker, clean bed, refrigerator, microwave and TV. The bathroom was clean and had all the extra toiletries you could need. It was a lovely room. The location was also convenient, relatively close to the highway and close to the cute downtown area. It was a quiet location, close to everything you could need. Although I was on business, this hotel could even be a cute little getaway for a couple. This town was quaint and full of boutiques and beautiful architecture. I would recommend this hotel to anyone.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We're glad you enjoyed everything. I hope you can get away for a longer time frame so you can further explore Morristown - it is a great town to explore. We look forward to seeing you the next time you're in Morristown.

"Great service & clean room"

4
06/05/2016

Great service from Steph & Ray at check in/out. The breakfast was endless with the wonderful kitchen characters. Would recommend stopping in to stay a night or two. The evening meal was a bit of a let down.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We're glad you enjoyed everything. I will be sure to pass along your positive comments to Ray, Steph and our breakfast team. It's always a pleasure to pass along these types of comments and we appreciate you taking the time to note them. We look forward to seeing you the next time you're in the Morristown area.

"Only price keeps it from 5 stars"

4
30/04/2016

Spent two nights here. The only minus is that it cost $188 a night, but then Morristown probably has more brokerages per capita than most other places. This is a wealthy city. The pluses are: 1) Location. Easy to get to from Newark International by car, although the hotel website directions are a bit confusing. At the southern end of downtown, so you can walk to nearly everything in the town. Two blocks from a decent supermarket that has decent takeout. Fifteen minutes walk to the train station, which is 1 hour to NYC with frequent trains. You can even walk to two of the three branches of Morristown National Historic Park (Fort Nonsense--about 2 miles--and Washington's HQ, about 3/4 mile.) 2) Free breakfast. Two staff people to customize your eggs or pancakes (unlike the do-it-yourself found in other places), plus an assortment of the usual cold foods ranging from fruit to yogurt to cereal. I'm a light breakfast guy---cereal and fruit---and was pleased that they had skim milk. 3) Windows that open---and a fairly quiet neighborhood, so you can get fresh air. 4) Parking and a shuttle within town that only operates in the a.m. 5) Easy-to-use wifi. 6) Lots of cable TV stations; it was fun to watch the Yankees baseball game. 7) Table to work, good lighting, comfortable bed (not too soft). All in all, a step above Hyatt Place, Springhill Suites, etc. although a higher price depending on location. Note, it has no pool and just some basic cardio machines. There's also an onsite Caribbean-style restaurant, but with the rest of the city at your fingertips, I went out.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us - we're glad you enjoyed everything. We certainly agree that we are the best value in Morristown. We look forward to seeing you the next time you're in the Morristown area.

"Just Passing Through"

5
25/04/2016

I am a comedian traveling through New York state. I had an extra day off, so I decided to stay the night in New Jersey. The room was very comfortable, and there was an amazing restaurant inside the hotel that local people dine at because it is so good. The staff was fantastic. They were kind and helpful with any and all request that I had. I would definitely stay at this location again if I am ever in the area.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We're so glad you enjoyed everything. Let us know the next time you're coming through as we would like to catch a show you're doing. We look forward to seeing you again during your next visit to the Morristown area.

"Great hotel with a surprisingly great caribbean restaurant tucked inside."

5
22/04/2016

Had a wonderful experience for my brief stay at the Best Western PLUS, my first ever stay in one of these hotels. They provided free breakfast and wi-fi, and the double bedroom I had was quite sizable with a refrigerator, microwave etc. The best surprise was their restaurant, which provided authentic caribbean cuisine, and a very personable staff.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the nice compliments. We're so glad you enjoyed everything. We look forward to seeing you again during your next visit to the Morristown area.

"Nice place!"

5
16/04/2016

We were there a couple of days for a conference. The rooms were clean and comfortable. There was coffee in the room (happy dance for me). The breakfasts were good, a nice selection of foods and you could order an omelet which was part of the breakfast. I would stay there again.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks for staying with us and for the kind comments. We're glad you enjoyed everything and we certainly look forward to seeing you again during your next trip to the Morristown area.

"I love this Hotel!"

5
14/04/2016

I stayed here for almost a month, the hotel became a second home. The rooms are clean and the beds are comfy. I also loved that there were lots of outlets to charge devices as most of the time this is not the case. The hotel and morning breakfast staff are awesome, they were friendly and helpful. There is a complimentary hot breakfast every morning. This hotel is also within close walking distance to two drug stores and a supermarket. The town area is also within walking distance where there are many local shops and restaurants to choose from. If you don't feel like going out you can also stay in and dine at Hibiscus, the Caribbean restaurant in the hotel. The food there is also very good. I look forward to coming back to Morristown and staying at the Best Western Plus Morristown In in the future. Thank you for such a lovely stay!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. It says a lot that we were consistent with our service for the entire month you were here. We appreciate you taking the time to note all of this. We look forward to seeing you again during your next trip to the Morristown area.

"Comfortable"

4
07/04/2016

The staff here are the stars of this review. To a person, these folks were very friendly and helpful. Traveling from CA to visit a dying sister was stressful, but these kind faces made the journey easier and brighter! Thank you, thank you!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us. We're so sorry to hear about the reason you were here. Taking the time to write such nice things means a lot given what you were going through. I am glad we were able to be a comfort to you during this stressful time. Thanks again for staying and our sympathies on the loss of your sister.

"Great Place. Great Staff."

5
04/04/2016

Clean. Well maintained. Pleasant and very helpful staff. One reviewer called the decor tired but they might need to adjust their expectations. Nice large room. Great bathroom. Fridge and microwave. Comfy beds. All in all a great choice.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We're glad you enjoyed everything. We look forward to seeing you again during your next visit to the Morristown area.

"Restful, well maintained, Hotel"

4
28/03/2016

Best Western in Morristown was easy to find. The lodging was clean, well maintained, and comfortable - one of the nicest places I've visited - particularly for the price. The morning breakfast had a good selection and a gentleman was standing by to make eggs up fresh as requested. The desk staff was very helpful - especially Jim who helped refund my 2nd night when I rec'd good news my father would be out of the hospital a day early. I loved walking from the hotel down South Street to admire the old houses and churches. There were plenty of restaurants nearby to choose for dinner. I recommend The Swiss Chalet Bakery for lunch

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for taking the time to say such nice things especially given the reason you were here. We hope your father is doing well.

"Love this place"

5
25/03/2016

My wife and I stayed here 12-16 and again 22nd. We loved this place, the rooms are well equipped and so comfy. I cannot praise the staff enough, nothing was any trouble and extremely friendly. The breakfast is a real treat and having your omelet/scrambled egg made fresh while you wait is great. The hotel is in a great location within walking distance of the town. Next time we come to Morristown we will be staying here.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us. We appreciate your business and kind words. We're glad you enjoyed everything. We look forward to seeing you again the next time you're in the Morristown area.

"Well done"

5
23/03/2016

We were there over the weekend- 18- 20 march to see the museum and were delighted with the accommodations and especially the included breakfast which consisted of made to order omlettes , fruit, pastry, coffee, and other nice things. The wait staff was the best !

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the nice compliments. We're glad you enjoyed everything. I will be sure to pass along your kind words to our breakfast staff. Thanks again for staying with us - we look forward to seeing you again on your next visit to the Morristown area.

"Great stay."

5
14/03/2016

I recently stayed at the Morristown Best Western and was very happy. The room was very nice and clean. The free breakfast was more then I imagined it would be (waffles and eggs/omlets made to order as well as everything els...great), the front desk staff were very helpful and friendly. I would stay again.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the nice compliments. We're glad you enjoyed everything and we'll be sure to pass along your kind words to our staff. We look forward to seeing you again on your next visit to the Morristown area.

"Lovely building but tired decor"

3
01/03/2016

Stayed in the Morristown Inn for one night, the outside appearance is lovely - however it is quite dated inside the bedrooms. We had a room with a small kitchen area where the appliances and utensils were horribly outdated and scruffy - I would not have used them Beds were comfy and clean, we had a road view - windows were really dirty, probably because of the road. Staff were very welcoming and friendly and the small reception area was pleasant. Breakfast was nice and staff were lovely. The overall stay was extremely overpriced considering the facilities in the room.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us. I'm so glad to hear you found the room and beds to be clean, comfortable and fresh; our staff friendly and attentive and the breakfast that met with your satisfaction. I appreciate you letting us know about the utensils in the room - we'll certainly take a look at them and will replace as needed. Our windows are slated to be cleaned in the next week - sometimes difficult to do in January and February when there is snow on the ground. Again, we're so glad you found our staff to be attentive, our breakfast featuring our unique made to order omelet station satisfactory and our room and beds to be clean and comfortable. We hope to see you again during your next visit to the Morristown area.

"Great restaurant and motel staff"

5
24/02/2016

Very convenient location in Morristown, NJ with outstanding amenities. We checked in on a Friday evening and wanted a late dinner. There was a Valentine's Day jazz group in the restaurant with a cover charge for the evening. We wanted a light dinner after a long day so we passed and went to our room to decide on where to go. A hotel staff member called us to say that the restaurant is under separate management, but since we are staying at the hotel the cover charge would be waived. The food was great, reasonably priced and the jazz ensemble lifted our spirits. The next day we had a superb breakfast with omelettes and many other options. We would definitely recommend this hotel. This inn is definitely "PLUS"-worthy.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you for staying with us and for the kind words. I'm glad we worked out the dinner option for you. Our jazz is very unique and we're pleased you enjoyed it and that helped pick you up. I'll be sure to pass along your comments to our breakfast staff. We look forward to seeing you again during your next trip through the Morristown area.

"Great night at Best Western Plus Morristown, NJ"

5
09/02/2016

A very accommodating hotel within walking distance from Morristown Memorial Hospital while visiting family. Breakfast included with made to order omelets, waffles, coffee, tea, cereal, & many other items was convenient.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind comments. I hope everything worked out for you and your family while at Morristown Hospital.

"Fine value for stay in Morristown"

5
31/01/2016

I was surprised by the value offered at this well-kept inn. The room was large and attractive, the staff was professional and friendly, and (best of all) the breakfast was delicious (made to order omelets prepared by a personable cook).

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you for staying with us and for the kind compliments. I'll be sure to pass along your comment to our breakfast staff. We look forward to seeing you again during your next trip to the Morristown area.

"Great Omelettes!"

5
27/01/2016

Our small family stays at the Morristown Inn periodically and my daughter raves about their breakfasts. Yes, the beds are comfy, the rooms are clean and quiet, but according to our in-house expert their omelettes are fabulous. As far as my breakfast review - they're coffee and raisin bran are also excellent. Also, I appreciate the complimentary Wall Street Journal. Good value, nice staff, and convenient.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks for staying with us and for your continued patronage. That says a lot and means even more. We truly appreciate your business and the kind words. I will be sure pass this along to our breakfast staff. We look forward to seeing you again on your next trip through Morristown.

"A Comfort"

5
24/01/2016

Centralized location to businesses and restaurants in a quaint town. Always friendly and helpful staff, clean and comfortable rooms with tons of pillows! Included is a free hot & cold breakfast. Worth the price.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us. We're glad you enjoyed everything. We look forward to seeing you again during your next trip to Morristown.

"Pleasant Surprise"

5
22/01/2016

I was in NJ for 1 night and needed a less expensive option. This hotel was clean, the employees were nice, and a hot breakfast was part of the deal! Not to mention the fresh baked cookies at check in!! The hotel is centrally located to interstate 287. This hotel turned out to be just what I needed!!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We're glad you enjoyed everything and look forward to seeing you again.

"Clean, comfortable, good value"

5
19/01/2016

Staff is extremely friendly and helpful. Hotel is clean, rooms modern and clean .Excellent breakfast options. Close to town and medical center. Easy access to major routes. Hotel was quiet in overnight hours and entrances locked for security at night. Safe neighborhood.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us. We're glad to see you enjoyed everything. I will be sure to pass along your kind comments to our front desk and breakfast staff. We hope to see you again the next time you're traveling through the Morristown area.

"nice people but not worth the price"

2
15/01/2016

This is a quaint older hotel at the edge of Morristown. There is probably some historical significance to the site. The staff are all polite, professional and engaging. The room is what you would expect from a best western but not impressive for the $200+/night cost. I do NOT recommend the restaurant and the internet was beyond slow and virtually useless!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you for staying with us. I am sorry about the internet issue you encountered. As we have traded notes about this through our internal review system you had noted to me that you had not called or stopped at the front desk to tell us about this issue. During the week you were here we had one other comment on our internet but since they told us about it we connected them with our wifi team who were able to get that person going. Unfortunately hotels can't correct issues for people who don't report the issues. I understand you have stayed with us before and I hope you will again and as I have stated to you previously please let me know when you will be in again and I will ensure our wifi team watches your connection to ensure things go smoothly for you. Thank you again for staying with us - we sincerely appreciate your patronage.

"Comfortable, clean, practical"

3
15/01/2016

Nice sizes room with excellent lighting, DVD player, microwave, nice sized frig, coffee maker, bathroom with counter area, and bath/shower with safety bars. Generous free breakfast including option of freshly made omelette. Good temp controls. We had a problem with the TV remote but didn't take the time to get it taken care of. Good location to explore this area of NJ.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you for staying with us and for the kind comments. We look forward to seeing you again on your next visit to the Morristown area.

"Convenient and good value"

4
21/12/2015

Hotel was clean and centrally located. It had a complimentary breakfast, which was good. Staff was courteous, knowledgeable and helpful. You can walk to restaurants and it is near train stations and major highways. Uber was also easy to get. Hotel needs a bit of a makeover. Décor is a bit dated, but all in all a good place to stay in Morristown.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks very much for staying with us. We're glad you enjoyed everything and we look forward to seeing you again during your next trip to the Morristown area.

"Always comfortabe, always attentive"

5
07/12/2015

I have stayed at this hotel many times over many years. Recently I spent the weekend there. The rooms are comfortable; beds are relaxing; plenty of pillows; great HD TV and very good cable service. Check in was easy; check out was easier. Great staff. Nice PLUS at this place, a great full complimentary breakfast. Not continental. Full. Omelets included. Can't recommend this hotel enough. Consistency is the key with me in restaurants and hotels. This place delivers.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks very much for your continued patronage - that says a lot and we appreciate your business. I will be sure to pass along your kind words about our staff. We look forward to seeing you again during your next trip to the Morristown area.

"hit or miss,, it was good and bad."

3
06/12/2015

the first thing is that they are doing renovations...so i will have to return to see if my review improved or not. Regardless of checkout time, there was no one at the desk at 730 am and when i returned from their breakfast at 815 am. Breakfast is a small table set up downstairs with eggs to order, jiuce, coffee, french toast, pancakes, and meats. No bell to ring, and no one answered my callout. Thankfully, a staff member passed by and went to get the desk person inside the front office. the room had a microwave, flat screen, refrigerator, and a comfortable (firm) bed. Everything was working fine and the bed has 8 pillows so if you get bored in this town, a pillow fight seems to worth the effort. The hotel also has an elevator. There seems to be a catering hall restaurant downstairs. The bathroom was big and NOT something that was built from a supply closet. NEGATIVE wise,as this is a non smoking hotel>> I mentioned the place downstairs. I assume there was a party going on; as our room was on the first floor. THey must have been smoking up a storm as the smell of smoke came into our room and the rooms around us. The noise level from whatever band was playing was heard in our room as well. There was no answer at the front desk after we discovered all of those surprised (about 8 pm; as everything was still in full swing). Our room had a connecting door to the next room and unfortunately, any noise could be clearly heard by the other..to include the TV and any snoring or talking. I will wait for this hotel to finish their reservations before i go back again.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us. I also want to start with apologizing for the lack of attentiveness - that is not like us but clearly we had an issue with that during your stay. I'm not sure where to start with a direct response to everything as I am a bit confused but I take it you enjoyed our breakfast of freshly made omelets, breakfast meats and all the rest of the great items we have. Unfortunately for me this is where some of my confusion starts. You state that it was on a small table implying a small room but it's actually in our dining room which you referred to as a large banquet/catering hall. I'm sure you can see why I am a bit confused. I also want to assure you and others our building is 100% smoke free. We do smoke meats outside so I am guessing the wind blew in a direction we weren't anticipating it blew that smoke towards the building but we didn't have any other comments on it so I am not entirely sure. Please feel free to contact me directly as I would be more than happy to speak to you about this to help clear things up for both of us. Thank you again for staying and we do hope you will give us a second opportunity to serve you.

"Not a happy departure."

3
25/11/2015

It Was a quick check in. The room was as described, but unfortunately the refrigerator in the kitchenette did not work and had a horrid smell. The hotel had several signs up to apologize for their condition during renovation, so when we went to the basement area where the restaurant is, it was not a pretty site. Although inside the restaurant was maintained and the staff was very pleasant. Now the Major Problem we experienced during our stay was at the end of the stay. My daughter and I put a "Do Not Disturb" Sign on the door, so we could take a nap for our long ride back home, unfortunately for some reason Housekeeping ignored the sign and started banging on the door at 10:45? Then proceeded to put the key-card into the door to open it? I automatically yelled out to them and by the time I got to the door they were running away? I checked that the "Do Not Disturb" sign was still there and it was? I then proceeded to call the desk 3 times, to see if check out was at 11:00 and not 12:00 and no one answered. My daughter and I quickly packed and rushed out of the room. The gentleman at the front desk apologized for not responding to the call, stating he had to step away from the desk for a little while. But by then we were upset at the rush to gather our things and the overall entire situation.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us. I sincerely apologize for the issue with housekeeping. Clearly our staff made an error when knocking on your door - typically we do a great job but in this case I don't know if she misread her watch or what she was thinking about but again my apologies for the early knock. I also apologize for the timing when our desk staff were helping other guests - the timing of that was very unfortunate. I am glad the check in and breakfast went well for you. Thanks again for staying with us and I do hope you will give us a second opportunity to serve you the next time you're coming through the Morristown area.

"You can't beat the value in Morristown"

5
21/11/2015

Our second, extended stay at the Best Western Plus in Morristown, NJ, was even better than the first. Every staff member was helpful and courteous. The cooked breakfast, included in room charge, is full and delicious. Especially when compared with other hotels in the area, this one is a winner. And it's just a few blocks off I-287.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you so much for your continued patronage - that says a lot - and we truly appreciate your business and kind words. We have an unusual high percentage of repeat guests and it's a pleasure getting to know everyone - which is one of the pluses of a smaller hotel. Thanks again for staying with us and we look forward to seeing you the next time you're in the Morristown area.

"Pleasant Surprise"

4
17/11/2015

I usually do not stay at West Western properties because of past experiences; however, this hotel was a very pleasant surprise. While it is an older property, it has been maintained very well. My room was a king with a chair, TV, fridge, microwave, desk & chair, and free Wi-Fi. The bed was so comfortable, and the room mostly quiet. However, I could hear the person in the room next door talking on the phone but it was not loud enough to hear the conversation. No noise from upper floors or hallway. The tub needed refurbishing but the bathroom was clean and large enough to move around in. The breakfast area had a chef to fix eggs anyway you wanted, waffle maker, fruit, yogurt, drinks, sausage, bacon....a large selection and very good. Staff was friendly and helpful with suggestions for restaurants. I am in this area frequently, and it will be my hotel of choice in the future. This hotel is close to the freeway and convenient to local restaurants.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Hi, Thank you for staying with us and for the kind words. I'm so glad you enjoyed everything. I will be sure to pass along your compliments to our breakfast and front desk staff. Please stop and see me the next time you're in Morristown.

"Terrible Rooms/Beds"

1
16/11/2015

Location of this Hotel is good. but that is all they have going for. Beds/Mattresses has not been change since this hotel opened. Mattresses are so bad, rooms are so dingy. Will not plan to stay here again.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Hi, Thank you for staying with us. I'm sorry you weren't satisfied with your stay. So you know everything in the room you stayed in is within one year old with the exception of the beds. In this you are correct but their age is just 6 years old. This is a normal time frame for beds to be changed in a hotel. Our kings and queens have been changed and as I explained in another note to you we just waiting for double beds to come in for this room and 2 others. Included in the room update we are also 50% of the way finished with a complete bathroom renovation. Please feel free to view other reviews about our rooms - though we may not be to your taste or preference I assure everything in the room is new. I wish you had said something to us at the hotel we would have done what we could to move you into a different room. I do hope you enjoyed our great breakfast with made to order omelets. Please feel free to drop me a note directly or call me to discuss this further. Thanks again for staying with us and we do hope you will give us a second opportunity to serve you.

"Amazing Staff, Wonderful Stay!!"

5
11/11/2015

We normally are booked at another hotel when we visit headquarters, however, our travel agent booked us at this Best Western. We asked our driver how was the hotel? He replied, normally I take everyone to the Madison. As we entered we were met by a very polite warm and a big smile from the front desk clerk. While I do apologize for forgetting his name, he was wonderful! He got us to our room as quickly as possible and told us if we needed anything to please let him know. As I open the door to my room, I did not know what to expect however, I was quite amazed at the way my room looked. I am in instantly fell in love with the bathroom. The room was clean, smelled oh so nice and I must say I was not afraid to sleep in the bed. The next morning we were instructed that they serve continental breakfast on the lower level. One word, DELICIOUS!!!! The chefs were amazing they had great conversation made me laugh and make sure that my plate was always full and I did not want for anything. While I did feel that the price was a little high at $139.99. You get what you pay for and my stay at this Best Western was well worth the price! I would recommend if you are traveling tomorrow town so please think about staying at this Best Western it is close to all the eateries and you can always go for a walk and go shopping. The staff is friendly and they make sure you want for nothing Best Western I give you a 5! An amazing staff and wonderful stay!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
WOW - Thanks so much for staying with us and for sharing your experience. We agree with you and we couldn't have said it better ourselves. We look forward to seeing you the next time you're in the Morristown area.

"Worth Trying!"

5
10/11/2015

Very nice overall. A bit dated around the edges, but I grew to like it the longer I stayed. Excellent location. Meticulously clean! That was key. My wife and I were forgiving of some tired features here and there because our room was so clean. Kudos to the maid service. As others have noted in online reviews, the staff are friendly and accommodating. We'll be back.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Hi, Thank you for staying with us and for the kind words. I'm glad you enjoyed everything and I will be sure to pass along your compliments to our housekeeping staff. I appreciate you taking the time to note the excellent job they do. We're in the process of doing some major public area renovations now so we look forward to seeing you again the next time you're in the Morristown area to see some additional changes being made.

"Great room, great food and fast wifi!"

5
06/11/2015

This was one of the best hotels I've stayed in, specifically for their food. We had dinner at their in-house restaurant when we got there. My husband had their fall-off-the-bone ribs and I had a roast turkey dinner. SO FANTASTIC. The (complimentary!) breakfast had huge sausages, bacon, MADE TO ORDER omelets and waffles with fruit. Very unexpected for a free breakfast! A great way to start the day. The service at the front desk was also very good, and friendly. They gave us good recommendations for the area. The room was clean, the bed was comfortable and overall it was a very delightful experience. We will stay here again when we are in the area!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We love your tip about not missing our great breakfast - we definitely agree with this tip! We'll be sure to pass along your compliments to our housekeeping and front desk staff as well. We look forward to seeing you again during your next visit to the Morristown area.

"Morristown Value"

5
31/10/2015

At $170 plus tax, this recently refurbished property was an exceptional value. Location within walking distance of the town center and easily accessible off IS287. Staff knowledgeable and helpful. The room was well laid out though not overly large. New bed and mattress extremely comfortable. Very good shower. Breakfast with made to order omelets is exceptional, including fresh fruit, breakfast meats, etc., etc. Fresh chocolate chip cookies every afternoon. Fast internet. Two minor negatives. If you have a room facing the street, the traffic noise can be a problem. Didn't bother us but I thought I should mention it. Also a slight mix-up on internet access. Be sure you are using the current code. In summary, we will definitely return to this property.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind compliments. We look forward to seeing you again during your next visit to the Morristown area!

"Quaint Hotel "

3
26/10/2015

After having stayed here several times over the last few months rating this one is sure to put you in a dilemma! This is truly a 'quaint old' place in Morristown, walking distance to downtown restaurants, shopping & attractions. The key to remember is that it is very old ('historic') and absolutely nothing fancy to expect here. Having said that, the staff is amazing and go out of the way to make your stay comfortable. Rooms are comfortable and clean, no frills attached though. The gym is decently equipped. Proximity to the Morristown train station makes for a convenient transportation option to the Big Apple! 'Hibiscus' the Caribbean restaurant in the basement serves up a unique, creative cuisine. Breakfast is free, fair selection of the usual fare. Fresh made custom omelettes are a delight! Overall a delightful place.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us a number of times over the past few months, That says a lot and we appreciate your continued patronage. You'll have to stop in to say hello to me during your next visit. I can't seem to figure out your dilemma and I welcome the opportunity to speak to you about it in person. I am glad that you love our convenient location, our clean and spacious rooms, our amazing staff, our nicely equipped fitness center, our unique restaurant, and our delightful made to order omelets on our complimentary breakfast buffet. We tend to agree with you on all of these items! Just so you know our building is not as old as you may think but it is designed in a Georgian Colonial theme to match the historical aspects of the Morristown area which date back to the revolutionary war era. Thanks again for staying with us over the past few months and we certainly look forward to seeing you again. I also look forward to meeting you so we can chat and I can thank you in person for staying with us. Perhaps during one of our complimentary wine tastings that we have.

"Very comfortable"

4
26/10/2015

The front desk staff greeted me warmly every time I walked by and wanted to make sure everything was to my liking - it was. The room was clean and attractive; the free wifi worked well; the sitting area in the lobby was pleasant; the breakfast was adequate. I didn't eat at the restaurant on this trip, but I have on others, and the dinners were delicious. It's in a very convenient location to see the sights in the area. I definitely recommend this hotel.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for sharing your experience. We appreciate your continued patronage and we look forward to seeing you again during your next trip through the Morristown area.

"Clean and spacious"

4
24/10/2015

Stayed at this hotel for a 5 day business trip. Room was clean and housekeeping kept it that way the whole trip. Staff was nice and accommodating as well. I didn't require much, because nothing was broken or to my displeasure, but they asked every day if I needed anything. I booked a Queen bed studio and it had plenty of room. I was there for 5 days so I needed some space above a traditional small room or I would have gone stir crazy. Plenty of elbow room and space to complete some work as well.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you for staying with us. Our studio suite rooms are great for an extended visit and I'm so glad you enjoyed the room you were in. We appreciate the kind words and look forward to seeing you during your next visit to the Morristown area.

"BEST WESTERN PLUS Morristown Inn"

5
21/10/2015

Arrived very early morning on a Thursday with no reservation. The gentleman at the desk was very helpful and courteous with getting us into a room. Helped my husband with parking our car in a safe area as we were pulling a Jet Ski. The room was clean and pretty, the bed was comfortable and the staff more than helpful.. Would recommend this hotel highly.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you for staying with us and for the kind words. I will be sure to pass along your compliments to the person who assisted in helping you park and getting you checked in. We hope to see you again during your next trip through the Morristown area.

"Very average "

3
18/10/2015

My husband and I stayed here for 2 nights whilst visiting family in Morristown. It was quite disappointing. First of all the pluses, the room was very clean and spacious as was the bathroom . The bed was very comfortable. Can't comment on the breakfast as we didn't have any. The minuses, there was no plug in the bath, the shower was cold and the towels were very small.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Hi - thank you for staying with us. I'm glad you noted the room was clean and spacious along with the bathroom. I do have to point out that each of our bath rooms has a hair dryer so there is most definitely a plug in each bathroom. I'm very sorry you didn't have hot water for your shower - while traveling that has happened to me and it is never fun - but we have not had any comments about this since one of our hot water tanks went out a few years ago so I don't know what happened. We haven't had any other recent comments about this topic either but we will certainly take a look at everything to ensure things are working as they should. Thanks again for staying with us and we do hope to see you again the next time you're in the Morristown area.

"Beer Festival"

5
14/10/2015

I am in LOVE with this place I love the set up of the hotel the breakfast was amazing the room was beyond clean I didnt stay the whole weekend as I planed however without any issues I was refunded my money I will surely be back GEORGE is very helpful if your a super late night booker like myself.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We do try to make things easier and I will be sure to pass along your comments to George - thank you for noting him. We look forward to seeing you again during your next visit to the Morristown area.

"Very nice....excellent Best Western"

5
01/10/2015

Not sure a budget travel hotel such as a Best Western is 5 stars such as a luxury hotel, but this one had no flaws. Convenient to the Hwy, but a bit secluded in the parking lot adding a bit more security for parking. Very friendly staff. Updated spacious rooms with larger mini fridge, microwave, and very comfy bed. Free wifi. The included breakfast was nice and included the usuals but also eggs, bacon, biscuits and gravy. We decided to bypass Nashville and Knoxville on an Eastward drive and arrive a bit later at this hotel...based on the reviews and ratings. We were happy we did.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words!

"very comfortable and quiet"

5
28/09/2015

I stayed here the night before a half marathon race. After traveling for hours and getting stuck in traffic related to The Pope's visit, I was exhausted when I checked in. I was very pleased to find that my room was large and clean, and that the bed was comfortable. The linens on the bed even smelled really fresh, like they had just come out of a washer. The hotel is located within walking distance from a small grocery store as well as a CVS and Walgreen's for those last minute emergency purchases. I didn't eat at the restaurant but the aromas wafting out of it smelled great.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We look forward to seeing you again during your next visit to the Morristown area.

"Nice convenient hotel"

5
24/09/2015

Conveniently located off the interstate, this BEST WESTERN PLUS is a very cute, very clean hotel. The rooms are huge(!) and the beds are very comfortable. They offer a nice breakfast in the morning, guest laundry, and a mini refrigerator and microwave in the room. The staff is incredibly nice and helpful and I don't have a bad word to say about the entire experience. I would definitely stay here again.

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thanks so much for staying with us and for the kind words. We look forward to seeing you again the next time you're in the Morristown area.

"Very nice, will definitely stay again."

5
24/09/2015

The hotel is great! I had an exceptional stay. The room was very clean, large, and nicely decorated and very comfortable. Bed was awesome. There's a fridge, coffee maker, and microwave, and the complimentary breakfast is fantastic. The staff was welcoming and helpful. It's located in a cool part of town, very clean, quiet neighborhood, lots of neat historical stuff nearby. I was very impressed, and will definitely stay here again next time I am in town.

"Gran Fondo NJ - preferred hotel"

4
19/09/2015

We stayed at the hotel to participate in the Gran Fondo event in Sep 2015 ($99/night)and the experience was great. Walking distance to the start line and hot breakfast served till late morning was great. Surprisingly the riders were also provided a very early morning breakfast (fresh fruits) that was very nice. Will definitely consider staying back at this place. There is no swimming pool which was one of the things the kids were looking forward to and missed!

Jim H, General Manager at BEST WESTERN PLUS Morristown Inn, responded to this review
Thank you for staying with us. We're so glad you enjoyed everything we have to offer and we appreciate your kind words. We look forward to seeing you again next year for the Gran Fondo bike race - if not sooner!