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Best Western Hotel Palm Court Inn, Modesto

4.0/5  - basé sur 319 notations.
2001 W Orangeburg Avenue, 95350-3741, Modesto, United States - See map

Welcome to Best Western Palm Court Inn! If your idea of roughing it is visiting Yosemite National Park, but still feeling comfortable and pampered, our Modesto hotel was made for you. Spend your days hiking the trails, or tour the nearby Blue Diamond Almonds® facility. Wine tasting at Gallo Winery® is a must, whether you're here for a vacation or for the Modesto Junior College and college sporting events. Nothing complements a great game like a wine flight, right? Plus, our helpful staff members are always on hand to help you put together the perfect itinerary. Fully renovated in January 2013, you'll feel right at home when staying with us. Enjoy courtyard views from rooms and easy access to Highway 99, perfect for business travelers. With the Modesto Convention Center close by, we welcome a number of trade show attendees and employees from around the country. Instructors and students at the junior college also depend on us, and we happily accommodate groups with blocked rooms. Sporting events from softball to soccer and even our famous mud run is a big reason many guests stay at our Modesto hotel. After the big event, tour the McHenry Mansion or visit the Gallo Center for the Arts for a touch of culture. Pick up one of a kind souvenirs at the McHenry Museum, or head to Graffiti Night - one of our most beloved local events. There's something for the whole family. On the other hand, a day of lounging and relaxation might be in order. With our pool and spa beckoning, it's easy to spend your vacation resting up. Take advantage of our fitness room with state of the art equipment so you don't have to miss your workout routine. We're also close to Save Mart®, so picking up those essentials is easy. Whether your vacation is relaxing, invigorating or filled with adventure is up to you. Book a room at Best Western Palm Court Inn today and get ready for sunny California!

Best Western

Hotel Palm Court Inn

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Spa
    Spa
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
GreenLeader Partner
 
based on 319 guest reviews
NOTE ISSUED
Excellent
93
Very Good
116
Average
76
Poor
19
Terrible
15
REFER TO NOTICE
Business Business
74
Couples Couples
83
Family Family
101
Friends getaway Friends getaway
31
Solo travel Solo travel
14
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Not good"

2
08/07/2018

This hotel is in fact a motel. There was an inch wide gap around our room door. The room and bathroom were both spacious but not very comfortable and not too clean either. As we were only there for one night I didn't use the shower as it did not look clean. Modesto is an awful place and did not feel safe to wander round in.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Sorry to hear you did not enjoy your stay.We also try our best to make sure all rooms are cleaned very good ,we have a very good staff that does a great job in our rooms.The doors gaps we are in the process of fixing.

"Disturbed Sleep"

3
05/07/2018

We were on a bus tour and stayed for just one night. Unfortunately we were allocated a small room facing the Freeway and main road where traffic noise could be heard loudly throughout the night. This was made worse by large gaps around our front door resulting in a very poor night's sleep. It is a shame because the facilities were ok, pool was nice (with tiny towels provided), breakfast was fine and staff friendly. Plenty of restaurants nearby, but a busy road to cross if walking.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for staying with us.Sorry about the road noise,we are still in the process in fixing all the doors.

"Very nice!"

5
11/06/2018

My husband and I stayed at this hotel last week during a road trip vacation. The room was very nice, comfortable, clean and quiet. The staff members were very friendly and accommodating. We would absolutely stay there again.

Trushil K, Manager at Best Western Palm Court Inn, responded to this review
Thank you for choosing to stay with us and for the awesome feedback.I will share this with my employees.Hope to see you again.

"Clean and comfortable"

3
02/06/2018

The room at this Best Western was clean and comfortable but the breakfast was very ordinary. The lady serving breakfast was very sweet and taking good care if the clients. This hotel is close to the autoroute and easily accessible.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for choosing to stay with us.Sorry about the breakfast we are always looking for suggestion on how to improve.

"Nice place to stay at"

4
31/05/2018

This place has nice rooms, showers and lovely pillows. There are numerous eateries around and the breakfast was nice and filling. There is a pharmacy about 3/4 mile away which sells alcohol (amazing) so we had a nice drink that evening.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for choosing to stay with us.It was nice to hear you enjoyed your stay.

"Pool, hot tub, and nice rooms. "

4
28/05/2018

We used the hotel as a base for a family reunion and it was great. There was about 20 of us and all were pleased. Rooms were clean, beds were nice, breakfast was good, and the pool was great!! We will definitely stay here again. Great location too!

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for staying with us.Glad that you had a wonderful stay for your family reunion.

"very good"

4
25/05/2018

My husband and i stayed only for one night, but it was a good stay. The room was clean although it can use some more up to date design. We got the suite so it was spacious. The bed was comfortable and environment was quiet. Breakfast is a big plus. And i requested to have a late checkout and they accommodated me, which is a big plus for them. Overall our stay was very good.

Trushil K, Manager at Best Western Palm Court Inn, responded to this review
Thank you for staying with us and I'm happy to hear you had a great stay.

"Great Hotel"

5
20/05/2018

We have stayed with this hotel several times and always feel very satisfied with the room and people / service. The room was large and the bed was very comfortable. The bathroom was very big which was wonderful! Breakfast is yummy!

Trushil K, Manager at Best Western Palm Court Inn, responded to this review
Thank you for staying with us and hope to see you again.

"Excellent Service"

5
17/05/2018

If you are looking for a place to rest before visiting San Francisco, this is the place. The rooms are very nice and the staff is absolutely amazing. The lady encharged of the complimentary breakfast was very nice. She kept checking on us to make sure we had what we had what we needed. She took the time to check on every single guess. The place is quiet and the parking lot is lighted property. Overall this hotel is excellent.

Trushil K, Manager at Best Western Palm Court Inn, responded to this review
Thank you for the great review and for choosing to stay with us.

"Nice stay at Best Western"

5
12/04/2018

I had never stayed at a Best Western and I was pleasantly surprised. The room was vey nicely appointed, had everything I needed and looked out onto a lovely courtyard. I felt safe and very comfortable here. The hair dryer did not work and the carpet could have been vacuumed a bit more but overall it was otherwise clean and well appointed.

Trushil K, Manager at Best Western Palm Court Inn, responded to this review
Thank you for staying with us.We appreciate your feedback.

"Stay"

5
05/04/2018

This was a great experience. My family was displaced due to a house fire and they were very kind to us. They have security that does a great job as well. I was able to stay for two days for approximately 225 dollars. The breakfast was wonderful. Most of the Best Western's that I have stayed at have been nice like this one in Modesto.

Trushil K, Manager at Best Western Palm Court Inn, responded to this review
Thank you for choosing to stay with us.Happy to hear you had a wonderful stay.

"An ok stay"

3
25/03/2018

While the pillows, mattress, and blankets really need to be upgraded, and the room by the stairs was pretty noisy, the awesome breakfast nearly makes up for it. Good waffles with tons of toppings. My girls made yogurt parfaits because there was coconut, chocolate chips, granola, raisins, whipped cream and sprinkles. There was also sausage and eggs and the usual other items.

Trushil K, Manager at Best Western Palm Court Inn, responded to this review
Thank you for staying with us and for the feedback.

"Very Comfortable1"

4
24/03/2018

Quiet environment and facing a nicely landscaped courtyard. Handicap parking was nearby in this case. Full breakfast was phenomenal in an extremely comfortable, dedicated space with an abundance of tables.

Trushil K, Manager at Best Western Palm Court Inn, responded to this review
Thank you for choosing to stay with us and for the great feedback.Hope to see you again when your in the area.

"Great place to stay"

5
21/03/2018

My odor free room, the bed, the wonderful person at the front desk that checked me in - One of the best stays I had on this 2 week trip. I will be back to this BW. I don't know for sure what more I can say.

Trushil K, Manager at Best Western Palm Court Inn, responded to this review
Thank you for the awesome feedback.It was our pleasure to have you stay with us.

"Great place to stay"

5
15/03/2018

We spent one night at the Best Western Palm Court Inn and we had a very good experience. The room was big, clean, with wi-fi, tv, microwave, refrigerator, and a coffee maker. The hotel grounds are very pleasant, with beautiful landscapes. The hotel also has a pool. Additionally, they serve a very complete hot breakfast. Excellent! We would love to return to this hotel.

Trushil K, Manager at Best Western Palm Court Inn, responded to this review
Thank you for choosing staying with and we appreciate the great feed back. Hope to see you again when your in the area.

"Rooms not cleaned Thorough"

1
14/03/2018

Upon arrival the room look to be clean. Less than an hour in there was a condom wrapper found next to the bed. The manager at the front desk was willing to do a refund but could not due to it being booked through a third-party website. They offered to upgrade to a suite and that room seemed cleaner. I contacted the Company that I purchased the room at online, they told me I would only need proof from the hotel and they would refund me. Unfortunately the hotel is going back on their word saying they never offered a refund they gave me a sweet instead and that is not what had happened. I have now had to talk to more than three people going back-and-forth not sure what the big issue is it's not like you can lie about a condom wrapper being found next to your bed. Obviously these rooms were not clean thorough. I am hoping that they at least clean the bedsheets in the room that we stayed in.

Trushil K, Manager at Best Western Palm Court Inn, responded to this review
I do apologize for what was found in your room.Our housekeepers are very thoroughly when comes to cleaning our rooms.This could have been something that they were going to throw away and it was dropped by accident.The front desk clerk offered to move you and you accepted and also did bonus points on the BW rewards that on on file. If you had desisted to leave we would have done a full refund.

"Sleep over"

4
12/03/2018

Good location, good service, good breakfast, good parking, friendly staff, clean environment and easily accessible. Next time I will ask for a room on the back side for a more quite room. Altogether this is a good place to rest.

Trushil K, Manager at Best Western Palm Court Inn, responded to this review
Thank you for staying with us and the great feedback.Yes the rooms in the back are more quiet just request those next time you stay with us.

"Mixed Bag"

4
11/03/2018

The grounds well kept and front desk staff are on top of their work. Food is average, but that's ok. The room was clean and well presented. However, be aware of noisy upstairs room, stiff bed and pillows.

Trushil K, Manager at Best Western Palm Court Inn, responded to this review
Thank you for staying with us and for the great feedback.Sorry about the pillows and bed being hard.

"Recently renovated hotel"

3
06/02/2018

Hotel was close to highway and easy to find. Check in was quick and we parked and found our room. Room looked good and bed was comfortable. Breakfast was limited but ok. It was nice to have a room on the courtyard which I'm sure was quieter.

Trushil K, Front Office Manager at Best Western Palm Court Inn, responded to this review
Thank you for staying with us.We do appreciate you r feedback.

"Scariest Stay ever!"

1
11/01/2018

Gang shoot out at 11:30pm, no police showing up. Room very dated and not as clean, found hairs in the tub. Earwig in the bathroom. Light fixture in the bedroom area without bulb. Guests smoking Pot and drinking alcohol next door until 2 am. Couldn't wait for the sun to come up and check out.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
I do apologize if you didn't feel safe.We did have security on the of Jan 5th and nothing was reported to the Front Desk.Will talk to the housekeeping staff about the other issues.

"A Bit Sketchy"

2
10/01/2018

This was another stop on our motorcycle trip. The hotel is on a busy street, which appears a bit "sketchy", so the rooms facing the inner courtyard are the best. This location is close to lots of restaurants & grocery stores.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for staying with us.Our street in front of the hotel does get a little busy but we have had no issues.

"how bad can it be?"

1
06/01/2018

with no security and no help from the front desk, we endured a hell of a night New Year's Eve. The very fact we had to endure the experience was unacceptable and the reality there was no security and no one to help says everything about why not to stay there.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
I do apologize and refund has been issued.

"Cramped Quarters"

2
04/01/2018

The front desk lady was super friendly and helpful. The room was super tight and cramped. The fit and finish in the room were awful. It looked like a third-rate carpenter did the job. The handle on the shower was loose and hard to use. The bed was not comfortable they were too firm. The pillows were terrible and uncomfortable as well. The outside of the building was well maintained. My overall experience was poor. I will find other accommodations.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for staying with us.I do apologize about the size of the room,we do have rooms that are more spacious and larger.

"We were up all night and our new car was damaged"

2
29/12/2017

Private company using this property for housing employees. Noisy. Diesel service truck in and out all night. At least 1 sex worker in and out of the property. Came out in the morning to find $1800 worth of damage to our car by one of the previously mentioned service trucks. Barely got any rest.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
I do apologize for what happened.They were construction workers that staying with us.

"Not What the Best Western Brand Stands For"

2
28/12/2017

This was more a motel than a hotel frankly. We chose it because it is pet friendly but there are other options we should have taken. For being remodeled in 2013, the hotel had lots of issues. Lamp shades did not have attachments to keep them on the lamp. Wall outlets were pushing into the wall or couldn't hold a cord in place so it would get power. And the room above had a leak in their tub that caused a leak into our tub. And it looks like they deactivated their HBO service. Very disappointing. Chose another hotel.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
I do apologize about the lamps and the wall outlets they do get used a lot and ware out.We did get these fixed after we were told about them.HBO we are waiting for a new equipment to come one of them went out.

"Young front desk clerk rude ."

2
25/12/2017

Front desk clerk had notice i had a dog . And when she rudy implied if my dog was staying in the suite witn me i stated yes. She rudely started shuffling around the keys card slamming things around the area amd swiping the key to activated it but durimg all the shuffling didmt realize she did not activate the card properly. She rudely ask me is my dog eas staying in the room wby didnt i tell her i tild hee its all noted in the system she was mad that she litterally slammed the key card on the vkunter and roughly slided the card my way. If i wkuld of not had left my hand and place on the counter no dount the xard would of had hit me in the chest or had hit my servive dog.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
I do apologize for any rudeness that you inquired.

"Welcoming stay"

4
25/12/2017

Definitely recommend this location because of value for stay. Rooms aren't quite as big as some other locations, but still had a very pleasant stay. Very friendly staff is always nice too. Nice to be near restaurants also if you choose not to take advantage of free breakfast offered

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you staying with us.Happy to hear you enjoyed your stay with us and looking forward to see you again.

"Staff very helpful and friendly"

4
21/12/2017

We stayed for 2 nights while conducting family business. Location is near freeway, shopping and easily accessible. The staff, especially in the breakfast dining area, was terrific. Front desk staff very friendly and helpful as well. Not fancy, but clean, quiet, decent breakfast.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for staying with us and look forward to your return when your in the area.

"Great location and good value"

4
21/12/2017

Have stayed here several times and the hotel always seems to be well run. Good location in the middle of Modesto and close to the freeway, without the freeway noise. Nice pool and hot tub and beautiful grounds. Good beds!

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for staying and returning to us.We greatly appreciate your great response.

"Pretty average"

3
12/12/2017

Stayed for 2 nights while taking a job exam and traveling. The room was very nice and clean, with no major issues. The fridge seemed to freeze everything no matter the setting, and my card (as well as the room next to mine) wouldn't work one morning, but neither were huge issues.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for staying with us.I do apologize about the room keys.Will have the fridge checked.

"Comfortable and Friendly"

5
27/11/2017

Friendly staff, comfortable beds, breakfast of flufly, moist scrambled eggs, sausage or bacon, selected breads, waffles, cereals and fresh fruit. Near many restaurants, a drugstore, and just off Rte 99.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for staying with us.Glad to hear you enjoyed your stay.

"One night and one time only for us."

2
20/11/2017

This was a stop along a cross country move from Southwest Florida to Seattle, Washington. We were traveling with our rescue dog, so it was necessary to find properties and make reservations ahead of time. I researched tripadvisor, as I always do before making reservations, and this trip was no exception. It's my "go to" before reserving anywhere! So, there were not a lot of options being that Modesto was the end point for the day. I can only say that if I travel through again with our dog, I will choose a different property and perhaps city. Is this an example of Modesto, I have no clue, but this property is run down and there were a lot of scary people lurking about. Since this was only one night, I can at least say that everything in the room was functional however worn out it was. The front desk people were perfectly unfriendly to the point of seeming depressed. Anyway, read all reviews as I do, and take a chance. And P.S. it was far and away the most expensive Best Western property in all six nights of travel.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
I'm sorry you did not enjoy your stay.Looks like when you stayed the whole town was sold out with soccer and bowling tournaments going on.We do get some foot traffic but we have never had problem here with anything happening.

"Weekend in Modesto"

3
10/11/2017

Needed to be in Modesto for a weekend. This hotel is one of the few there which has a Triple A three diamond rating. Provided decent value and a good location for our functions. Some noise at night but nothing excessive.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for staying with us.Glad to hear you enjoyed your stay.

"Clean Room. Friendly Staff."

4
06/11/2017

Nothing too fancy, but the room was clean and the staff were friendly. The walls are extremely thin. I could hear casual talk at 5:30 am from the room next door and again the next day easily heard talking from the other room. Walls are very thin.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for staying with us.Sorry about the walls being thin.Hope to see you again.

"Clean, comfortable, affordable and reliable."

4
29/10/2017

We're certainly not in this for the points. I may die before My status is upgraded but the hotels are consistent and comfortable. The breakfast is hot and tasty, the staff is welcoming and we can always find a BW.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for staying with us.During the Month of November you do receive double the points so hopefully this will help.Hope to to see you again.

"Good price/quality"

4
20/10/2017

Clean room, friendly helpful staff, clean grounds, average continental breakfast. Safe area right off freeway. Didn't use pool/sauna but looked clean. Could use an ice/beverage machine on top floor area.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for the great response.We are happy to hear you enjoyed your stay.

"Modesto stay"

4
13/10/2017

Hotel was clean. Staff was friendly and helpful. Pet friendly with yard for dogs was a draw. Typical motel breakfast - I would say fair. Overall stay was very good. Express check out was convenient. They were generous with 12:00 pm late check out.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for staying with us.Happy to hear we were able to accommodate both you and your pet.Hope to see you again.

"Home for a Wedding"

5
04/10/2017

We stayed here last weekend because we were going to our granddaughter's wedding. From the time we checked on Thursday, until we checked out on Tuesday, everyone at the facility was friendly and helpful. Thoroughly enjoyed the breakfast buffet, plenty of food. We had an inner courtyard room and even though there were buses staying each weekend night, it was a very quiet place. We will definitely make this our hotel of choice when we are back in Modesto.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for staying with us.I see you enjoyed your stay.We hope to see you again.

"Always Great"

5
01/10/2017

I stay here whenever in Modesto. The front desk is always friendly and professional, rooms well appointer and clean, and the property well maintained. I was offered an upgrade to a larger room at no additional charge. Very nice!

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for the response.We always try our best to accommodate when ever we can.Glad to see they were able to upgrade you and you enjoyed your stay.

"Great accommodations"

5
23/09/2017

After the long drive and the motel we originally booked. Which turned out should be condemned and the staff in prison. The Palm Court in Modesto was very helpful, courteous, and an excellent accommodation. Thank you all.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you.Happy to hear we were able to accommodate you and you enjoyed your stay.

"Very far from anything but the highway"

2
10/09/2017

Rooms are very small with furniture that doesn't suite the small rooms (for example chair with arms so it doesn't fit under the desk and there is no room to pass between the chair and the bed). The carpet was wet which wasn't pleasant under foot. Our room faced the car park with direct access to the main road which didn't feel safe. The good was the bed, very comfy and the breakfast with a mix of hot and cold food.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for staying with us.I do apologize that your stay was not up to your satisfaction.Some of our rooms are on the smaller size but we do have some rooms that are more spacious.

"wonderfull stay"

5
29/08/2017

front desk was very professional they set us up with a courtyard view which we enjoyed very much breakfast was very good with plenty of options lady taking care of the breakfast could not hace been any nicer we got there late and she made sure we had plenty to eat would recommend this motel

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you its always nice to hear that our guest are being taken care of.

"Rest Stop in Modesto"

4
16/08/2017

Stayed overnight on a recent trip to Northern California. Great location off Hwy. 99. Comfortable room and a pretty good breakfast too! Pet friendly with space to walk your dog. Nothing fancy, but great for the money!

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you!

"very nice surroundings with lots of palm trees"

4
16/08/2017

nice king room with lg bathroom beautiful grounds with palm trees front desk not to willing to help with restaurants and I am busy attitude. Breakfast very little only 1 choice of meat no potato pleasant eating area denny within walking distance

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
I'm sorry to hear they were not able to help you with restaurants as there are many within our area.I'm glad the rest of your stay was pleasant.

"Quick Stop in Modesto"

4
16/08/2017

Stayed here one night on our way up north. Great location off Hwy 99. Good rooms and service from the front desk clerk. Breakfast was pretty good too! Pet friendly with room to walk our dog. Overall a pretty decent place to stop and get some rest!

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you,its always nice to hear that our service was great.

"Good Hotel"

3
16/08/2017

This is an aging hotel but has all the necessary amenities to make your stay in Modesto pleasant. It is not the Ritz but is clean and well managed. All staff are pleasant and helpful. I would stay here again.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you I'm happy to hear your stay was enjoyable.

"Very clean hotel"

4
14/08/2017

For the money this is a very good value for the area.Rooms are very clean, Walls are thin, but noise is part of most of these types of hotels and we have stayed here on two occasions, and did not lose any sleep. The rooms on the courtyard are the best, you are further away from your car, but are away from the parking lot. Beds are very comfortable , and breakfast is fresh, and you have a nice selection

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Happy to hear you enjoyed our hotel.Thank you

"Good hotel for a stay..."

5
01/08/2017

I have stayed at this Best Western several times in the past few months and always pleased with the friendly service, clean rooms, comfortable beds, and the fair price. I recommend it if you need to stay in Modesto!

"Quality and Value"

4
28/07/2017

Older, but well maintained grounds and room. Quiet property, yet easy access from the 99. I like the courtyard. Simple breakfast fare. Suites are very spacious. People are friendly. Pool is clean, exercise room is modest. Just a good experience!

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for the great review.

"Lovely place to stay"

5
27/07/2017

Enjoyed our nights stay at this Best Western. Clean comfortable beds and linen. Good supply of towels, tea/coffee. Fridge, microwave, to all serviceable. Excellent laundry facility with powder available to purchase for 1$ and machine wash 1.25$ same for dryer. 15 min walk to shopping outlet. Nearby eateries are closer. On,y go to the pit,et is you want branded cloth g or shoes. Cinema in that area too.

"OK Refuge During Local Disaster"

3
27/07/2017

Room: Quiet, clean, tiny but fully equipped: refrig w/frzr, microwave, hair dryer/iron and extra towels (new/relatively "plush"), great air conditioner that was actually on when we arrived in 100 degree heat; electrical outlets in base of lamps (only plugs for chargers, etc other than one in bathroom) all broken; TV channels would freeze, break up in middle of a show! Internet worked fairly well most of the time. Took 2 days and 2 requests to get a light bulb changed as no maintenance person on staff the day I called and no system apparently for recording maintenance calls. Billing problem (overcharge and failed to live up to verbal offer of a discount) that took quite a bit of effort on my part to work out and not a very generous emergency rate policy for victims of a state disaster (fire evac). Housekeeping staff terrific. Gym was the pits...broken/never repaired air conditioner, dirty/never cleaned and broken equipment never fixed in full week's stay.

"Great place"

5
24/07/2017

Great Place to stay if you are in Modesto Close to the mall and restaurants and the freeway If you are connecting with the the dairy industry or the Almond industry you will be in the heart of both. Blue Diamond Almond is just down the road and there gift shop is great. If you are interested in Wineries their are a lot there too.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for the great review.

"NONE"

3
21/07/2017

I was attending a conference, and i stayed at this Hotel because my Wife wanted to bring our pet because we had just returned form a long trip and she did not want to take her right back to the doggie inn, that is why we stayed here because it was pet friendly. the breakfast was very good

"Late check in"

4
18/07/2017

We arrived around 10pm, coming from Yosemite. it is a long drive (3 - 4 hours). The hotel staff was friendly, we got our room. It was an average hotel room, can't remember any details (bad or good). Breakfast was very good! The lady was friendly and was willing to help us with everything! Bacon was really good! So were the pancakes.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for staying with us.Hope to see you again when in the area.

"Unusually Nice Roadside Hotel"

5
17/07/2017

We were driving from Los Angeles to Sacramento and we were running late. We searched hotels in the Modesto area and found this property. We often choose Best Western and have always had a positive experience. This stay was no exception. The check-in was fast and easy (even without a reservation) and the room was fresh and clean with all of the usual amenities.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for the great feedback,glad we able to accommodate your stay.

"Totally Fine Experience"

5
11/07/2017

We stayed here at the BW Palm Court Inn and totally enjoyed it. Very lovely grounds, nice room with top quality decor, beds, etc. Pool and jacuzzi were great, breakfast had a nice selection and all the people, at every level were friendly and professional.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank You for the great response.I'm happy to hear you had a great stay.

"Rock hard beds"

3
03/07/2017

Stayed two night here. Hotel is clean, staff was nice, but the bed was hard and very uncomfortable. The air conditioner worked Very poorly, and for being in a suit the bathroom was very cramped. Also there was mold in the shower grout.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for letting us know about the air conditioner and mold we will have maintenance take care these of items right away.

"Moderate place"

4
16/06/2017

Clean room. Clean bathroom. Complimentary breakfast. This hotel has only two levels, Book lower i.e.ground floor as no lift for the next level. Otherwise no issues. Restaurants are also close by, walking distance.

"Great as usual "

5
06/06/2017

Breakfast staff are awesome very friendly. Always try to stay at a best western. Clean friendly and walking distance to shopping. Wish we were here next week for American graffiti . If your in the area take a drive to Columbia Cali you will not regret it. Everything is green and full of water

"Good Place to stay for the cost and locale"

5
04/06/2017

I had a good stay here. All the staff is helpful, the rooms are clean, however, book a room in the lower level as there is no elevator to the second floor. For me, the bed was harder than I am use to but that's a personal preference that I wouldn't hold against the hotel. All in all, for the cost (including a breakfast with sufficient variety of items) and the location, I would definitely stay there again.

"Fair but affordable "

2
23/05/2017

Looking for a place to spend the night that was halfway from Yosemite to San Francisco. The room rate was very affordable but the rooms were fair. Lobby is clean. Did not eat the complimentary breakfast as there weren't much of a choice, line was slow as all the items were Bunched together so we drove down the road.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
I do apologize for the busy breakfast,when we have buses it does get a little crowded.I do hope the rest of your stay was comfortable.

"Easily Among the Top Motels in Modesto"

4
21/05/2017

We have been visiting Modesto for many years and have stayed at no less that eight motels there. The Best Western Palm Court Inn tops them all. We chose the Palm Court Inn this time because we are Best Western fans and its price was especially competitive. The rooms were impeccably prepared, although the mini-sized bed pillows were disappointing and hard, too. As with most Best Westerns we have visited, the breakfast was excellent, offering a wide array of hot dishes, cold cereals, pastries, juices and fruit. However, the coffee was pretty awful, perhaps half as strong as it should have been. Additionally, our welcoming and departing desk clerks were pleasant and professional. Over all, this is a great place to stay in Modesto.

"Great location, Good value, Excellent customer service"

5
20/05/2017

I've stayed here twice and had great experiences each time. Facilities are extremely clean and staff are very helpful and friendly. Rooms are nice and comfortable. Easy parking and close to several restaurants within walking distance. If I could ask for one improvement it would be for better coffee in the morning. Other than that, everything was great.

"We'll never know ..."

2
12/05/2017

After a big song and dance, and calling corporate hq due to their pet policy being unfindable on their web site (the gal at hq couldn't find it either) I was given the local phone number. I was quoted a premium price plus pet fee and was willing to pay it - only to be told at the last minute that my (clean, polite, quiet, trained) dog exceeds their 40lb weight limit by 4lbs ... so no deal. For heaven's sake, why not state your policy, arbitrary though it may be, *clearly* on your web site - or for that matter, on your web site at all? All I wanted to do was make a reservation quickly and easily ... instead, I'm now irritated enough to post this. Enough time wasted - moving on!

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Lynne I'm sorry to hear about not being able to book your reservation.I checked different web site and each one is different about the pet policy. I will have my Director of Sales check into this to see if we can make it more clear on the charges and weight requirement.

"Good motel in a convenient location."

4
08/05/2017

Very comfortable room, large size, and quiet. Motel was easy to locate and is on a main thoroughfare through Modesto. Furnishings in the room were good and up to date. Air conditioning worked very well and was quiet.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for the positive feedback.

"Beautiful garden the caretaker deserves a medal"

4
05/05/2017

Booked in for the first night of a driving holiday of NW USA. very jet lagged but the place was very clean, quiet and comfortable with a nice pool, friendly service, close to family restaurants. Highly recommended.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for the positive feedback glad you enjoyed your stay.

"It's all good"

5
03/05/2017

Considering that all the mid priced motels are lined up along the same street near Highway 99 in Modesto, this would seem to be the best to us. The room was very clean and showed no wear and tear at all. In fact, I wondered if the property had been recently remodeled given the up to date decor. Bed was comfortable, towels were fluffy, and the shower had good water pressure. The property has above average landscaping and was well taken care of. We had requested a room facing the courtyard (a must due to the highway noise and train common to all the motels) and when we were assigned an outside room, the receptionist promptly changed it to a room off the courtyard in the back of the property. There was still some muffled highway noise but nothing that kept us awake. The included breakfast was served in a sunny, pleasant room and the buffet was kept fresh and filled. Overall, it was all good and I wish all the places we stay were as well managed.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for the great feedback.Glad to hear your stay was very pleasant.Hope to see you when your back in this area.

"GREAT MOTEL IN MODESTO"

4
30/04/2017

Very clean, nice rooms, lovely courtyard, close to freeways & many restaurants. I have stayed here before and enjoyed it which is why I returned. Good value, nice outdoor pool & hot tub. Breakfast had tasty scrambled eggs, sausage, waffle maker, cold cereal, instant oatmeal, bread & bagels for toasting, muffins. I think that's it.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you for great feedback.Glad to have you back.

"Don't pass this one up...."

5
20/04/2017

This place is a gem. Very clean and convenient off the highway. 24 hour store around the corner and 24 hour dining across the street. You won't go wrong staying here. The breakfast is fresh and items plenty. Great all around and cost is in line for the value. Don't pass this one up.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you Edwin for the great feedback.We try our best to make sure everything is great for everyone.

"california vist"

5
20/04/2017

i book the room about one month in advance thru booking.com check/in time they could not find my reservation young lady at the front desk she wanted give me a room but i wanted sort it out how they lost my reservation i called booking.com problem was solved in timely manner i got the key to room very clean&roomy two separate tv sofa chair computer desk microwave mini fridge good breakfast lady serving breakfast taking care of every body like mom making waffle check on every table if they need anything i call her super lady very rare to find employee like her thanks palm court having people like her starting my day really good because of her

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank you Mindah .Happy to hear everything was solved quickly.

"Came for a wedding. Rooms clean, beds very comfortable. Easy location for food, gas etc."

4
13/04/2017

Chose the hotel via pictures and reviews. Nice location. Has a nice outdoor pool, hot tub, hot breakfast with many breakfast items to chose from. Was very happy with out stay at Best Western Palms Court, Modesto, Ca. Very nice desk staff.

Trushil K, General Manager at Best Western Palm Court Inn, responded to this review
Thank You for the great feedback.Hope to see you again in the future.

"Convenient but a little tired"

3
11/04/2017

Very convenient to the interstate and used it as abase to explore further East. Many restaurants nearby. The pool is OK but could do with a clean and has a couple of resident felines who seem to own it! Rooms are spacious but the bathroom is a little tired. TCMF provided. Excellent breakfast provided.

trushilk, General Manager at BEST WESTERN Palm Court Inn, responded to this review
Thank You for the feedback.The cats we have been trying get them to leave but they keep coming back.I'm glad to hear the rest of your stay was good.

"nice"

5
10/04/2017

great place to stay. Staff are great, plenty of nearby cafes, restaurants etc. Overall experience they need to upgrade their beds a little hard to lay down. Also the pillows need to be replace. The appearance of hotel is great, with a nice swimming pool.

trushilk, General Manager at BEST WESTERN Palm Court Inn, responded to this review
Thank you for the feedback , this will help us on improving.

"SERVICE WITH A HUMAN TOUCH"

5
09/04/2017

After having visited Yosemite we drove toward San Francisco and we stopped by for a rest break in a fruit barn. The pleasant weather in the region was undoubtedly good , orange orchards, almond plantations, farms , vineyards and so on. And roses bloomed in and around the corner. i stooped and smelled the roses and it was fresh and lovely and knew for sure all the goodness came from that fertile soil. I was tempted to grab one but controlled myself . we arrived at the Best Western and everything seemed normal and good as a hotel should be but what makes it outstanding is the essence of the staff who performed their duties. Kind , courteous and helpful. The front office staff was kind to help me out , and the next morning the lady arranging the breakfast spotted me stooping down and smelling the roses. She knew i like them and in the middle of her duties she went out and got a pair of scissors and got me a rose. She even removed the prickly thorns , pricking herself to get me that rose. That`s SOMETHING to be admired and appreciated. Noticed the staff work with humility and enthusiasm which adds value to their customer service. A great place to unwind!

trushilk, General Manager at BEST WESTERN Palm Court Inn, responded to this review
Thank You for the positive feedback.Hope to see you again.

"Best western"

4
06/04/2017

Good hotel, fitness center is nice. Room was clean and staff were all friendly. Conveniently located walking distance from several restaurants and gas stations. Me and my family will stay here again if we are back in the area and need a hotel.

trushilk, General Manager at BEST WESTERN Palm Court Inn, responded to this review
Thank You for the positive feedback.Happy to hear you had a great stay with us.Will be waiting for your arrival next time your in the area.

"Best Hotel Beds Ever"

4
02/04/2017

Overall a very pleasant overnight stay. Beds were incredibly comfortable, a welcome surprise. Parking was spare for late arrivals. Several spots taken up by a large RV and large trucks, SUVs. A little noisy in the morning before 0800, must have been a school group. Breakfast was adequate. In-room coffee was good.

trushilk, General Manager at BEST WESTERN Palm Court Inn, responded to this review
Thank You glad hear you had a great stay with us. Yes we were pretty busy.Sorry about the noise.

"Good hotel"

4
17/11/2016

This is a good hotel, travelling around California for the last 3 weeks we've stayed in a lot of places so have pretty good judgement. The first room we were put in although visibly clean had a real bad smell of pee next to the bed. We were quickly moved to a different room by a very apologetic lady on the desk which we were very happy with, although a socket was hanging off the wall (didn't bother us). The lady who runs breakfast was so nice, she seemed to genuinely care about everyone eating and was very passionate about what she prepared. Wifi was good, hotel and parking felt safe.

"review"

1
17/11/2016

This stay was Horrible ... I have had to stay in a hotel from time to time because my house caught on fire. On my 4th time staying at this hotel between 5:00am and 6:00am a man entered my room. I immediately called the front desk. She asked me to bring the keys to her , so I did. She said she didn't know how that happened. I then asked a manager to call me. They called and said they didn't see anything on camera. They were coming to work on my house again so I again went back to the hotel to rent a room because it is very close to my job. I asked if there was something being done about the problem and she said no ma'am because there is nothing to be seen. Being angry at that statement . I asked the front desk girl to show me the video and what do you know the was a man who entered my room and immediately left and ran off the property and down the street. Then the front desk girl (Maria) turned the whole thing around and said I was lying and couldn't rent the room. This place should be shut down. I was in my room asleep alone and a man off the street was able to enter my room and the hotel did nothing about it and said I was a liar and must have given the man the key. When I gave them the 2 keys they had given me. If you are a single women PLEASE

"Very nice hotel at a very reasonable rate"

4
14/11/2016

Thirteen of us traveled the five plus hours from our home town in the Eastern Sierra. Check-in was slow for the six rooms we had reserved due to only one clerk on duty. Clean, spacious rooms. Adequate breakfast considering it's served in a room just off the lobby. Only complaint was the huge pillows, but it's just time to drag along my own pillow, because how can anyone get the perfect pillow right? All were happy campers!

"loved the suite rooms"

5
08/11/2016

we really like this hotel, its close to everything, Our friends live close by so it makes it convenient.front staff is very nice, we like that it is pet friendly, even though we don't always have our pet

"Not the "Best" choice"

1
30/10/2016

Had to deal with many problems including noise and parking lot partying that was broken up by desk clerk and a taser? There are better choices available. Pool had caution cones very tight parking with damage.

"Top Quality"

5
24/10/2016

This property was very clean on the outside as well as the inside. Easy access to Downtown and the Highway 99. Very quiet property and priced reasonably. Would highly recommend this property however I would not recommend Trip Advisor. I am a man of few words, but like to compliment when deserved but unlikely to meet word count requirement by Trip Advisor unless I rant like I am doing now.

"When price is too good to be true!"

2
19/10/2016

Let me just say, I usally book Marriott property's, a couple of Best Western/decent, no problem! It been a long day, arrived really late, pass 12am, tired, set alarm 6am and fell asleep.......to be woken up before 5:30am! I don't know about you but every second of my sleep means a lot to me! My legs had at least 10 bug bites!!!! Oh my goodness and I had an all day meeting!!!! Besides that, my door could not close from the outside, so I left and made a called to the front desk to lock it up after me!

"Old motel updated"

3
17/10/2016

Priced right, clean. Old motel but rooms are updated. Sidewalks are in need of repair. Breakfast is mediocre, at best. But, we just needed reasonably priced lodging in the area and the reviews were a bit generous. It fit the bill at the time but we would probably rethink it in the future.

"Visiting Friends"

5
13/10/2016

As we travel to visit friends and travel in general we want to stay at a hotel that is constantly comfortable and reliable. You can never go wrong with Best Western Hotels. They provide all you need a great breakfast, a comfortable bed, fitness center and even a pool. They are always clean and well maintained including everything a great combination.

"The less than great end to a crappy day."

2
03/10/2016

First off, this is the last time I plan on ever setting foot in Modesto. This was a crap day from start to finish, and the night isn't looking much better. First off though, checking in was a breeze. Took a grand total of 3 minutes. The guy I talked to was great, and seemed genuinely pleased to see me. The room looks and smells clean, and is more than spacious enough. However, this room is lousy with problems. And here we go. Things that need repaired in Room 119. Tub faucet leaks a steady stream. The seat cushions on the chairs for the table are dead, and and the chairs are too low for the table. Needed to use pillows to sit high enough. Threshold between the room and the bathroom is gone and has created a trip hazard. Internet connection is bad. Real bad. It kept dropping off and coming back on. The shower faucet feels like it may have an internal corrosion issue. It was extremely stiff to turn. The electrical outlets are nothing less than dangerous. One is trying to fall out of the wall, and ALL the others are so loose. It's a crap-shoot if your stuff will remain plugged in. While I would hope that this level of upkeep problems is unique to this room, I sort of have my doubts. As I read through the previous reviews, I noticed that Management doesn't bother to respond to any reviews, good or bad.

"Didn't feel safe!"

2
19/09/2016

We stayed here for just the one night as part of a coach tour. Thankfully it was only for 1 night! Our bathroom wasn't particularly clean and I found hairs everywhere. Our allocated room was right next to the swimming pool, so was really noisy. We went off for dinner up the road - just didn't feel like a safe area to be walking around in. We came back to the Inn around 10pm and there were still kids running around the complex screaming and shouting and the pool was still open much to our despair as we just wanted to sleep. Credit where credit is due, we called reception and they did come and close the pool. Breakfast - not the healthiest of choices so I personally struggled to find anything I could eat.

"Stop Over Visit"

4
19/09/2016

Used this hotel as a stop over after an 11 hour flight. Journey from San Francisco airport to the hotel was straight forward and took about an hour Hotel was clean and reasonably priced with hot breakfast included. Wifi was easy to connect to with a good signal

"Tolerable"

3
08/09/2016

Room was small but clean and staff pleasant. Shower had one of those curtain rods that arc outward into the room, presumably to make more room in the shower. However, the shower curtain was too short and lightweight to stay in the shower, so water got all over the floor. Windows open onto communal pathway so you have no privacy or safety if they are open. Rooms have fridge and microwave. My coffeemaker didn't work, nor did all the outlets in the room. Free wifi worked well. Unappetizing breakfast included in fare. Small synthetic pillows. Hard to use TV as no channel guide included.

"Maintenance issues in the hotel need to be managed better."

3
02/09/2016

It's OK, priced right!. There are maintenance issues in every room I've occupied. The service is good, the rooms are clean, and the beds are very comfortable. The court yard is very nice. Nice to see the menu better for breakfast . The dining area very small, felt uncomfortable. .

"Once again an easy way of having good accommodation "

5
17/08/2016

First road trip as older adults and comfort means a lot. We have had 3 best westerns booked and whilst they had a charm all of their own we could be sure of good basic accommodation. This was one of them. Comfortable beds, clean rooms and coffee makers in the room. Solid places to stay.

"Doors slamming until 3 am on weeknight, could not sleep"

1
05/08/2016

I could not sleep until close to 3:30 am on a weeknight because so many guests were closing (which sounded like slamming) their doors. I heard it from every direction. I know it's partially the locking mechanism that is somewhat unavoidably loud; however, it sounded like people were slamming their doors throughout most of the night. When the guests next door slammed their door, my head would get rocked forward (like when a bus makes a sudden stop) when I was leaning against the wall headboard & pillows. The wall would shake. Also, children ran loudly and screamed in the night. A group of adults drunk beer, smoked cigarettes, and talked at a normal volume outside my window. It felt like they were talking inside my room it was so loud. People knocked on doors also quite loudly and shouted at each other to open the door. While the room did not smell like smoke, I had to breathe it in everywhere else. People smoked outside my door, at the patio table nearby, by the pool and jacuzzi, and on the upstairs balcony where the smoke would waft everywhere. I honestly feel sorry for the foreign tourists that stop here on big bus tours. Not all hotels in the U.S. are this terrible.

"Take The Good With The Bad"

4
30/07/2016

I stayed here as part of the Amgen Tour of California. The breakfast was very good, even though the hotel was extremely busy. And that was the only downside: there were a lot of construction-type workers staying here and they were a bit loud at night and again early in the morning.

"Our stay in Modesto"

5
30/07/2016

We were staying at this hotel to be near family. So the drive to there house was not far at all. The hotel was very clean. The room was clean and the bed was very comfy.The breakfast was good. The staff was friendly checking in and out. Didn't swim but it looked inviting. I would stay there again next time we are in town visiting.

"Attitude makes the difference"

5
23/07/2016

This BW property is a good value not just because it is well maintained and conveniently located, but because the staff on every level seems to have the attitude that the guests are important to their success and that is reflected in the positive way in which they interact. While so many properties today act as though they are doing you a favor by allowing you to stay there, you can tell that these folks value your business and show it in a number of ways that add up to an overall enjoyable experience. You won't be disappointed!

"Internet is unrealiable"

3
20/07/2016

I had to move to another hotel because the internet wouldn't work about 80% of the time. If you don't need internet the hotel would be okay. You can hear noise from other units. Lots of local eating and some shopping is available within walking distance

"Dated .. but so am I"

4
12/07/2016

Everything was grand, the room was a nice size. The bed slept well and the noise level was low. Great access to restaurants and grocery. Back to the express way was a breeze as well. Bring your swim gear.

"Clean rooms, good service and location"

4
25/06/2016

Stayed here while my mom was ill. They gave me a nice hospital discount, and were able to get me a room on short notice. The pool is a nice place to hang out, and the breakfasts are decent--not your typical continental, with eggs, sausage, and waffles along with all the typical fare. Plus, there's a decent Mexican restaurant within walking distance. I will stay here again when in the area.

"Consitantly Pleased"

4
25/06/2016

This hotel was just another example of why we like to stay at a BW hotel. It was clean, comfortable, and the staff was friendly and accommodating. The location was great and within walking distance of a couple of good restaurants. We also always like to stay at BW's because of how the hotels are laid out. We really like the fact that we can usually park our car right in front of the door to our room or at least somewhere pretty close. Thank You BW Palm Court for another comfortable BW stay!

"Nice Place to stay in Modesto"

4
23/06/2016

The hotel was nice; the room was comfortable, although a little small. The breakfast was great. I did not like the outside room entrances and there was no elevator. However, I did like the court yard with the palm trees and flowers. I was enjoyable sitting out there. It was a good value for the money.

"Helpfu, friendly Staff"

3
20/06/2016

Older hotel, but clean room and good bed. The staff was super helpful and friendly. We were given a great recommendation about a nearby restaurant and informed about a car show in town. We attended the Car Show and enjoyed it.

"Just one day! "

3
19/06/2016

I love best western hotels but this is the worst of the best wst. I have seen before. Old, small size and not tranquil. There is under average of best western according to other ones. Not suitable for family, it is OK for business just one day. Price is usual.

"Just don't put anything on the floor"

3
15/06/2016

Better than expected , I really loved the bed . I had no problem with bug bites as O made use of the hot water and scrubbed myself squeaky clean from top till bottom ( you won't be so tasty then ) Only peeve was when I dropped my neck pillow to the floor , it ended up with a stain . Other than that , there is minimum security and that's not very good seeing how anyone can just walk in and out with no problem . Great breakfast waffles and tasty sausage but try not to eat when group tours are in the small room , as in our case , they gave us so little time to eat , we had to just grab and ended up annoying the staff .

"Our Stay"

5
14/06/2016

We had a very nice, comfortable stay while attending the American Grafitti car show on Saturday, June 11th, in Modesto,,Ca.We will definitely come back and stay at the Palm Court Inn. sincerely, Charlotte and Jim Gerow

"New Bathrooms"

4
14/06/2016

No complaints. The bathroom looked new and was very clean. The bed was firm and the TV had all the channels. The breakfast was good and I liked the little waffles the maker did. It was very busy, had two travel buses, and the noise level was a bit higher. I don't know if I'll be driving on 99 again, but would stay here again if I am in the area.

"Great value - helpful staff on a busy weekend"

5
29/05/2016

Graduation at Stanislaus State but we didn't make a reservation in Turlock early enough. This turned out to be the perfect solution. Thanks for the friendly and accommodating staff. Comfortable beds, quiet room.

"Palm Court Inn"

5
28/05/2016

My company has put us up at the BW Palm Court Inn many many times over the past five months and would choose to stay there even if I wasn't working. It's CLEAN, comfortable and the staff is amazing every time!

"bug bites"

1
25/05/2016

I am a frequent traveler for business. I am on the road majority of the time all across the united states plus I book hotels for my crews. Being a frequent traveler there is nothing worse then running into an issue of bed bugs or bug bites in general. All items must be sterilized and so on plus causes further issues in the week. You would understand of this has happen to you. This is not the first time I have ran into this issue but hopefully it is the last.

"IOOF Business Conference"

4
18/05/2016

Very good place to stay. Clean pool and access to fitness center. I will book my next conference trip here. Nearby to shopping and food courts. Close to Freeway access. Hotel employees were very helpful and professional,

"Terrible"

1
05/05/2016

This property was very loud and noisy. It was marginally maintained. All of that (and more) could/might have been overlooked if, after multiple attempts, I was able to get a reciept. But, that simple task is far beyond the capability of the staff at this hotel.

"we enjoyed our stay"

4
11/04/2016

we only stayed 1 night but everything went according to plan and we would stay here again. Service was good and the breakfast was too, we usually enjoy staying at BW, there're dependable good and clean and the breakfast is very adequate

"What a nice surprise!"

4
08/04/2016

We were working all day at the nearby Clarion, and since we've consistently had terrible experiences with Clarion sleeping rooms, we booked into the BW instead. It was lovely! Our room entrance was off a central open courtyard that was filled with blooming roses and statice, palm trees, and lush shrubs. The room was comfortable, with a well-lit bath, and the rate included a typical BW breakfast. We sat outside by the pool in the evening, sipping wine, watching the birds, and enjoying the greenery. A nice way to unwind after a long day.

"great place for the $"

5
04/04/2016

Very clean, my room in the courtyard was quiet, clean, and the bed was very comfortable Very nice breakfast is included. There is a nice pool area , its small, but nice. There are a lot of restaurants in the area most of them in walking distance.

"Three Girls on a Road Trip"

5
03/04/2016

Clean, Quiet, with friendly staff - well located to I5 - pleasant surroundings and great breakfast - Excellent Front Desk Service - the first Best Western we stopped at was full so the front desk called ahead to this location and they made every effort to give us a good price.

"Great place!"

5
18/03/2016

We chose this Best Western due to its convenient location to the hospital our son was admitted to. Call the hotel directly for a fantastic hospital rate. Our stay had to be extended and the rate helped us immensely. The staff is friendly & helpful. The rooms are clean and quiet. There are plenty of restaurants and shopping in the immediate area.

"Pleasantly Surprised"

5
12/03/2016

I was pleasantly surprised with the quality of this hotel. Room was very well appointed. Had a microwave and a fridge. Staff was warm and welcoming. Bed had a quality mattress on it. Did not sink when I sat or lied on it. Breakfast was very good( sausage was cooked well done like I like it). Also, this hotel gives an AARP discount.

"Not a lot to say one way or the other about this place."

4
29/02/2016

The motel is a moderately priced, somewhat upscale facility. Finishes were good and it was immaculately clean as expected. Our room smelled like smoke and the lighting in the room was on the dim side. It does allow pets. While it's not a spectacular place, we would stay there again.

"A day in the good life!"

5
07/02/2016

The staff is outstanding: Adina, Maria, Rita, Evelyn, Kylie, Lily, Kat, Sam and all housekeeping staff were wonderful. The property is kept very clean and the hot tub was HOT. We fell in love with the cute cats.

"Nice Stay"

4
04/02/2016

We especially appreciated that Saturday morning breakfast hours were earlier than most places as we were headed out at 6:15am for the Turlock Swap meet! Freeway noise is noticeable outside the rooms, but the rooms are surprising quiet. Several restaurants within walking distance

"Clean and comfortable"

4
03/02/2016

We liked this hotel because it was close access to 99, friendly staff, good value, and very clean comfortable rooms. Traveling with our daughter & grandson and small dogs. This hotel is pet friendly with a small fee per room, which is reasonable. They inner courtyard, is clean and has a lush lawn area. Grandson says breakfast is awesome! Waffles, eggs and sausage. Fruit, cereal & yogurt for grandma. Win win.

"personal"

5
02/02/2016

the best motel i'v stayed at in years. Very accommodating and understanding to our needs. We were given a discount because we were in the area for a family emergency at the hospital that required a flexible schedule and length of stay. The staff was kind, understanding and welcoming. The breakfast was one less worry on a list of many.

"Clean room and friendly staff"

3
25/01/2016

My door would not stay shut and had to lock with deadbolt it for it to stay closed. Bathroom door would not close at all, no telephone in my room and the remote would not work. The staff was friendly and nice and the hotel was clean.

"Nice and quiet "

4
13/01/2016

Room was really nice and it was really quiet even though the hotel was packed. Hotel is close to a lot of restaurants and shopping and really close to the highway. Nice hot breakfast in the morning and wifi is super fast which is rare for hotels.

"Seems a little pricey for Modesto...but very nice"

4
11/01/2016

Nice clean room and very friendly staff. Breakfast was nice...better than continental for sure. Hotel exterior and interior were clean and neat as well. Easy freeway access and close to restaurants and stores. Would stay here again if I were in the area.

"Sleepless night"

3
06/01/2016

This is a typical Best Western, nothing fancy but clean and otherwise acceptable. EXCEPT that it was a cold night, and there was only a light blanket on the bed. There were no extra blankets anywhere in the room. I should have called the desk and asked for more blankets but instead I slept under my coat all night. We turned the heater down because I hate sleeping in hot rooms, but it kept coming on during the night and waking me up. Plus the room was next to the housekeepers room, so I woke up once again when they began their rounds in the morning. The room was ok, but I didn't get a lot of sleep.

"Needs a little work"

3
28/12/2015

Although they have done some remodeling, there is still some work to do. Heating/AC units need to be replaced (ticking sound, couldn't keep a steady temperature). Don't like the bathroom door design (translucent glass, gap in door frame).

"A pleasant stay"

5
11/12/2015

My stay here continued to exceed all my expectations....A very pleasant and accommodating 1 week stay on business - The bed was terrific and the shower even better - Hot Breakfast so so, but plenty of grab n' go options available

"Self"

5
10/12/2015

Very nice stay. We were on our way home from a Trip from Los Vegas and have visited Modesto before for a show and enjoyed the show and the area. The motel was very nice the breakfast was also good. Would stay there if traveling that way.

"Lost item"

3
03/12/2015

The hotel itself was nice but I accidentally left an expensive curling iron. I called. They said they had it and would mail it. They never did. Very disappointed. I worked at a Ramada and often mailed items left behind.

"Just what I wanted"

5
24/11/2015

Clean room, well managed staff, good value, quiet (despite nearby freeway). Room and bedding was very clean. Easy access off freeway to get to and away in the morning. I'd recommend this hotel to others.

"Excellent Best Western"

4
23/11/2015

Great Best Western. Rooms are very nice with new bedding, new mattress's, and good pillows. There was a bit of noise in the early morning which I am a night owl and usually don't get out until later morning. I would stay here again no problem.

"Pit stop"

4
13/11/2015

Stayed one night on the way from San Francisco to Mammoth Lakes in Sierra Nevada. Hotel not very updated on road pass closing status for 108 and 120. Hotel, room, parking was quite OK and is recommended

"Can't go wrong with this hotel"

5
09/11/2015

As always, Best Western did not disappoint. Location is great, quiet, feels safe, very neat and well taken care of. Rooms are comfortable, very nice decor, breakfast was great, internet connection free. Only thing that bothered me was the pillows which were a little too thick for me (I like thin pillows)...

"Great Place To Stay...Even When It's All Work & No Play!"

5
02/11/2015

When our company began work on the local community college this year our 5-10 man crews needed a place to stay during the week. We tried a different hotel first but when I called Best Western the manager got me exactly what I needed and made it affordable! He went out of his way to reserve parking for our big company trucks, served hot breakfast, and all our men said the beds were comfortable! We stayed at Best Western until the project was done! I would recommend to anyone, personal or business!

"palm court inn"

5
31/10/2015

Great experience. Very clean and comfortable rooms with a nice view of the lush court yard. Close to the freeway and plenty of places to eat and get fuel. Staff up to and including the maids were very friendly and cooperative.

"Clean But Small Rooms. Dirty Pool."

3
27/10/2015

We checked in just for the kids to go swimming. To our disappointment pool was very dirty. Clean rooms but really tiny. It is a glorified Best Western. I asked for a toothbrush but night staff said there were none left. I guess they were just too lazy to get one for me in the middle of the night. This is a so so place.

"Great Business Experience"

4
10/10/2015

Very satisfied with the guest room and meeting rooms. Would like the breakfast to be better quality, but that is the only complaint. Probably typical quality for this type of place. Would definitely come back.

"Family trip"

5
16/09/2015

Best Western Palm Court Inn, very nice hotel, clean rooms, clean bathrooms, very friendly customer service, right price, I was there with my family for two nights and was very good, no complains, worth to stay

"A Sleepless Night at Best Western"

1
26/08/2015

I have rated this a "one" because Yelp has no zeros. I have just finished the worst night's sleep I have ever had at a motel, bar none. This was caused by rowdy revelers who kept me awake until almost 3 this morning. The noise outside my room started at about 9:30 pm last night – several people talking loudly to each other somewhere in the courtyard area outside room 145. I was able to sleep until about 11:30 when the noise woke me up again. I waited, hoping they would go to their rooms so I could get some sleep. At 12:30 I called the front desk and got the message that “nobody is available to take your call”. I finally had to set the AC fan to "constant run" mode to try to mask the noise from the people outside. At about 2am a shouting match ensued – that may have been one of the other unfortunates who was alto trying to get a decent night's sleep. Things finally broke up somewhere around 3am, and I was able to get a couple of hours of sleep before it was time to get up and get back on the road. Apparently, there is nobody available to answer the phone at the front desk in the late night hours, and there is obviously no security patrol checking the grounds. So loud parties happen. Based on this visit, my impression of the Best Western Palm Court motel is that there are better choices. Much better. FOLLOW-UP After we got home this afternoon, my wife checked the bank charges. Looks like Best Western Palm Court has billed us TWICE for the room. That's some real fine accounting work there.

"In The Right Place"

5
16/08/2015

I visited Modesto, to participate in a Celebration of Life for a former colleague at a local church. The Palm Court Inn was located approximately 2-blocks from the facility. I required a late checkout and the hotel staff accommodated me with my request which I certainly appreciated. The room was roomy, clean and there were no malfunctions. I would stay here again, and it was priced right.

"Be sure to seek quiet side of building"

3
11/08/2015

Despite very clear reqeust to be in as quiet of a room as possibke, we were placed on the loudest side of the complex when it came to traffic noise. Being placed on the loudest side of the complex made it hard to sleep and left us waking up cranky.

"No four star experience, budget motel experience instead."

3
03/08/2015

Our arrival to our room had more than one problem. The door didn't lock upon closing. It sounded as though this was a common or familiar problem at the front desk. I think due to our room type being sold out and my frustration, a maintenance person was sent to our room to perform a temporary "fix". As well, we found a starving domestic stray cat underneath the stairwell and reported it. This too, was a familiar problem to the front desk and didn't seem to be of urgent concern. It was an awkward position as a hotel guest to scrounge up food for the cat )and its later found sibling) when guests shouldn't have to be put in such situations, while management should be working with the necessary parties (SPCA and animal control) to have the cats properly taken care of. The room had a "cheap" construction feel from the plastic tub that creaked upon your steps. Large gaps were between the door and door jamb. This and the short window curtain allowed a bit of sunlight to shine through in the morning time. We couldn't operate the remote/TV entertainment menu like I normally can and had to go through the channels only with the up and down channel buttons. To top it off we had a large obnoxious family staying close by that arrived late and were even louder in the morning. I guess breakfast was the highlight. The food was pretty good. The staff person in it was very helpful and kept food stocked pretty late into the breakfast hours. Not sure how this place receives four star ratings. Any business class place such as Holiday Inn Express on up is a surer bet in my mind.