Room 1
Room 2
Room 3
Promotion code

Best Western Plus Hotel Canyonlands Inn, Moab

16 S Main Street, 84532-2503, Moab, United States - See on a map
Best Western Plus Canyonlands Inn - Location, Location, Location - Centrally located in the heart of Moab, UT. The Best Western Plus Canyonlands Inn is ideally located in the center of Moab. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

We are currently undergoing a hallway remodel. Please excuse our mess. Stay at this 100% non-smoking Moab, Utah hotel located near the entrance to Arches National Park, the Colorado River, and Canyonlands National Park. Welcome to the Best Western Plus Canyonlands Inn located in the heart of downtown Moab, Utah. Guests staying at this Moab hotel will be conveniently near the Colorado River for river rafting, four miles from Arches National Park and 30 miles from Dead Horse Point State Park. This hotel is also near eastern Utah's Interstate 70. The Best Western Plus Canyonlands Inn proudly offers 80 spaciously appointed, non-smoking guest rooms that have been recently remodeled, each complete with cable satellite flat-screen televisions and free high-speed Internet access. Guests will wake each morning to a delicious complimentary full hot breakfast buffet. This Moab hotel's additional amenities include a seasonal outdoor heated swimming pool, hot tub, and exercise facility. The hotel also offers a complimentary business center and free bike storage. The Best Western Plus Canyonlands Inn is close to a variety of summer and winter activities including river rafting on the Colorado River, bike riding, hiking, and rock climbing. This hotel also hosts visitors to Moab attending the Skinny Tire Festival, Canyonlands Half Marathon, East Jeep Safari, April Action Car Show, Moab Arts Festival, Moab Century Tour, 24 Hours of Moab, The Other Half, and the Moab Folk Festival. For superior customer service and a convenient location in Moab, make a reservation at this Moab, Utah hotel today! Enjoy your stay!

Best Western Plus

Hotel Canyonlands Inn

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
Show More Show Less

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
GreenLeader Bronze
 
Travelers Choice 2022
 
Travelers_Choice 2020
 
based on 2326 guest reviews
NOTE ISSUED
Excellent
1384
Very Good
728
Average
145
Poor
46
Terrible
23
REFER TO NOTICE
Business Business
70
Couples Couples
874
Family Family
823
Friends getaway Friends getaway
195
Solo travel Solo travel
68
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Far exceeded our expectations"

5
ruffled1, Lemont, Illinois 12/05/2022

Super clean, updated quiet room, great breakfast and in the heart of everything. We walked everywhere—it was incredibly walkable. For vegan options, highly recommend Moab Garage and Gloria's (right across the lot). Gloria's has fresh juices too. Fantastic stay, we would definitely come back.

"Nice Stay"

5
User 12/05/2022

Beautiful location with nice views of the canyons. Located in the heart of the town close to shopping. Good breakfast with an exceptional hard-working staff. The next time we come to town we will probably stay there again.

"Great location"

5
User 07/05/2022

The location in town is great--we loved walking to restaurants and shops after busy days hiking in the parks. The room was clean and spacious, and the beds were comfortable. It was easy to get to Arches and Canyonlands from here, and though it is in the middle of a busy area of Moab, we found it quiet. The breakfast room was well run, and the staff was great. We drove by the hotel on the way in, as it doesn't completely look like the photo from the street. It was on the pricey side--the most expensive spot we stayed for our 10 day Utah trip, but it was Jeep Week, so everywhere was expensive. Pasta Jay's next door is very good, and Spoke's ice cream nearby is also yummy!

"Clean and Friendly"

5
User 03/05/2022

Cleanest hotel pool I've seen. Breakfast was great and the staff at breakfast were super friendly and helpful. Great location in town. Near a food truck park and some great ice cream. Nice ice machines to restock our cooler for day outings.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello 257garreth, Thank you so much for the wonderful review of your stay! We pride ourselves on our breakfast, so I am happy to hear you enjoyed it. Come back again soon! Best Regards,m Tricia Grawet Asst General Manager

"Terrible Coffe"

4
robertmaster123, martinsville, nj 01/05/2022

Overall it was OK. Coffee was about the worst I had. Either they never get rid of old grounds or clean machine. For the price I would have expected a better breakfast. Good location within walking distance of many restaurants. If in area would probably go back

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello robertmaster123, Thank you for the review of your recent stay at our property. I want to assure you that we in no way use any kind of old grounds and that our coffee is made fresh continually all day long. We also clean our machine on regular basis. I do apologize that you did not like the taste of it. We use Farmers Brothers in the breakfast room but have individual pods of Seattle's Best in the rooms if you prefer. We normally get rave reviews on our breakfast so I would love to hear what you would suggest we add to the lineup. We are always looking to improve. I do hope you get to come back again! Best Regards, Tricia Grawet Asst General Mananger

"Overpriced Noisy Town Center"

3
User 29/04/2022

This hotel was almost 500 a night late April. Parking limited since it's right in town, noisy. The room is OK the carpet is maybe being replaced as it was torn up in the hallways and rooms, pillows were not even pillows they were half size and you could feel the stuffing lumps. Air conditioner loud and microwave didn't work well. Fairly clean and no issues at check in. If you want to be right in town and like the mob scene it's fine but not worth the price at all!

"Late april stay"

4
anony, Sarasota, Florida 26/04/2022

It is right in the middle of Moab ( center and main). After driving through and to parks and sights all day, it was nice to come back and not have to get in car again and look for parking for dinner. Can walk to a variety of restaurants, souvenier shops, and the visitor center is across the street. There is a pool and large jacuzzi area. Interesting feature is that the breakfast is served on the top floor and can eat outdoors on the roof top in nice weather. For hotel free breakfast, there was plenty to choose from. No problem with room. Clean/updated.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello anony, Thank you for the wonderful review! I am so happy that you enjoyed your time with us! Please come visit again soon! Best Regards, Tricia Grawet Asst General Manager

"Right in the center of Moab..."

4
tvvvv2016, Los Angeles, California 22/04/2022

Well situated Best Western is about what you'd expect. By no means a resort or luxury spot, but comfortable and well maintained. Breakfast was better than some of the other Best Westerns we stayed in. Nice, but small, pool and hot tub. Linens were of low quality, internet was wonky and didn't work all that well, but staff was friendly and all in all, we enjoyed our stay. Is it a Four Seasons...no! But is it a decent, comfortable hotel in Moab...yes!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello tvvvv2016, Thank you for the informative review of your recent stay. I do apologize that our sheets and internet did not exceed your expectations. Unfortunately sometimes in Moab the internet can be spotty, however if that happens next time you are here be sure to call our Internet support line. There is a tent card on the desk in your room and one of their amazing techs can help with any issues that arise. I am happy you enjoyed the rest of the hotel and the staff! Thank you for staying with us! Best Regards, Tricia Grawet Asst General Manager

"Excellent Hotel!"

5
User 19/04/2022

Our stay was one of the best hotel experiences we have ever had! The staff was extremely helpful, the hotel was very clean, the breakfast buffet was excellent, and the location is ideal. We didn't have a car and were able to walk to everything we needed.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello MLMcEwen, Wow, what a wonderful review! Thank you for your kind words. I am so happy to pass your compliments on to our staff! Please come see us again! Best Regards, Tricia Grawet Asst General Manager

"Great hotel!"

5
User 16/04/2022

Perfect location to all the restaurants and shops! Clean and well maintained property with a friendly staff. Breakfast had a variety of items such as eggs, make your own pancakes, fruit, cereal, etc. Great experience!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello Isorese, Thank you for the great review! I am so happy you enjoyed our breakfast as that is one of the things we pride ourselves most on! We try to keep it healthy and full of options! Please come back and see us soon! Best Regards, Tricia Grawet Asst General Manager

"Convenient location - good breakfast"

4
db7477, Carlsbad, California 14/04/2022

We enjoyed a nice three night stay at the BW Canyonlands Inn. The room was large and well equipped. The hot breakfast options were good. The Inn's conveniently located to restaurants and shopping. The entrance to Arches National Park is only a few miles away.

"Great stay!!"

5
User 08/04/2022

Great hotel with excellent staff and updated features. Clean rooms, nice lobby, great breakfast buffet (Jorge, breakfast mgr does an exceptional job!!), very nice rooftop patio with firepit and seating under thermo heaters. Staff was very professional, friendly, and attentive to every need. Hotel is located in center of town so great access to all of Moab's downtown areas and activities. Great stay!!

"Excellent Accommodations"

5
HMarieH, Edina 08/04/2022

This hotel is fantastic. We had a large room with a King sized bed. The room was very spacious, had a place for all our luggage, the bathroom was also generous in size and had everything we needed. Breakfast was included and there were many good choices. The breakfast area was spacious and one could even eat outdoors on the roof-top. The hotel is well situated in downtown Moab. I would highly recommend this hotel, it has everything you could need or want!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello HMarieH, Thank you, thank you! This is such a great and informative review! We appreciate your kind words! Please come see us again! Best Regards, Tricia Grawet Asst General Manager

"Great place to stay in Moab"

5
VirginiaMomTraveler, Arlington, Virginia 08/04/2022

The BW+ Canyonlands Inn exceeded our expectations during our recent stay. Great location and a perfect base for exploring Arches/Canyonlands. The included breakfast was quite good with a variety of options. The staff working breakfast were nice and helpful. Actually we found all of the Inn's staff we interacted with to be friendly and helpful esp front desk! Our room was clean and quiet. We would recommend this hotel and stay again if we got back to Moab.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello VirginiaMomTraveler, What a wonderful review! Thank you so much! It makes me so happy to know that you enjoyed your stay and our staff exceeded your expectations! Please come back soon! Best Regards, Tricia Grawet Asst General Manager

"Superior Service"

5
333daniellee, Mill Creek, Washington 03/04/2022

We have stayed at several hotels over the course of our road trip and the staff at this hotel was so helpful. We had a late night arrival and found ourselves in need of several things and Mike at the front desk was incredibly accommodating and went above and beyond to meet our needs. Thank you!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello 333daniellee, Thank you for the wonderful review! Michael is indeed a wonderful employee and we are so grateful to have him as part of our team! I will be more than happy to pass your compliments on to him! Best Regards, Tricia Grawet Asst General Manager

"Great location, excellent breakfast, knowledgeable & friendly staff"

5
itznac, Verona, Italy 02/04/2022

Liked how clean & hygienic the rooms, corridors, breakfast area, gym & pool areas look & felt. Love the mattresses-gave us a good night's rest, after a day of cycling. On the website, found it strange that a 1 bed bedroom costs more than a 2-bed bedroom, so, we opted for the 2-beds & used only one. Lots of towels! Nice that there's a coffee percolator & a microwave but didn't need to use either as there's coffee/tea in the lobby area that's accessible 24hrs. Also, a choice of restaurants surround the hotel. Seriously, do people really need them? Overall, we were very pleased with our stay. The only disappointment was our inability to get seats at ‘Desert Bistro', across the road from Best Western Canyonlands….I know, it's not associated with your hotel. Thank you for making our stay comfortable & memorable.

"Great place to stay in Moab"

5
Lisa O, Littleton, co 31/03/2022

My family of 3 was so comfortable and happy at this hotel. The rooms were spacious and comfortable, the pool and hot tub were a hit, and the breakfast that is included was great. There were so many breakfast options both hot and cold and the staff was amazing, helpful, and friendly. This hotel is walking distance to a bunch of restaurants and shops, and a short drive to Canyonlands and Arches. We will definitely stay here again the next time we are in Moab.

"Great staff"

5
User 27/03/2022

Wonderful location to shop around town or have dinner. The patio, which is off the second floor breakfast room, has an electric fire pit which was lovely to sit out in the evening. People were enjoying the pool and hot tube. We did not bring suits though, wish we had.

"Excellent property in perfect location"

5
Wendy S, Los Angeles, California 25/03/2022

We were very pleased with this hotel. The location right in downtown Moab was great with easy access to Canyonlands and Arches. The room was well appointed and prepared to a standard of much higher-end hotels (toilet paper end shaped into a rose, etc.). The staff was extremely accommodating.

"Great Stay"

5
lisacX5358ER, West Des Moines, Iowa 20/03/2022

Recently stayed at this hotel on a recent trip to Moab with my husband and adult daughter. We stayed for 5 nights. The hotel was very clean, quiet and close to everything in town. The room was clean and the beds were comfortable. They provided us with extra towels and toiletries as needed. The hot tub was great after a long day of hiking. The breakfast was a great. Plenty of offerings and the staff that manned the breakfast were super friendly, attentive and made sure you had everything you needed. I would highly recommend this hotel if you are in the Moab area.

"A Beautiful facility in a beautiful location"

5
User 06/03/2022

Moab is a beautiful town, surrounded by mountains, parks nearby and a quaint feel to this special place. The Inn was very attractive, clean and well appointed. The staff was always willing to greet us, answer any questions and chat about the town and hotel. The breakfast area was spacious with a view and indoor/outdoor seating. The food was good and the staff extremely cordial and kind.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello B8983UQnancyb, Thank you for the wonderful review! It is always nice to hear that we are doing a good job of taking care of our amazing guests! Best Regards, Tricia Grawet Asst General Manager

"Don't book the suites if you want to sleep in past 6am."

3
User 06/03/2022

Although the 2 bedroom suite was spacious and comfortable, the pool and breakfast were great, location is perfect, unfortunately the suites are located on top of a restaurant that starts slamming doors and playing loud music at 6am. I wouldn't recommend the suites for this reason.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello jennifernU3856TK, I do sincerely apologize that you had an unpleasant experience in our Signature Suites. We have had a meeting with the Managers of the restaurant and can assure you things like that will not be happening again. I do hope you come back again and give us a second chance at a better impression! Best Regards, Tricia Grawet Asst General Manager

"Best Best Western!"

5
Debi S, Santa Cruz, Costa Rica 02/03/2022

I stay at Best Westerns very regularly, and this one was the best I've been at in a long time! The room was clean and spacious, the breakfast buffet offered lots of hot and delicious choices. I would definitely stay here again...and again!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello Debi S Thank you so much for the amazing review of your recent stay! We are so happy to hear your stay was a good one! Please come see us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Don't stay here"

1
wrlesh, San Diego, California 05/02/2022

Hotel in process of being remodeled and is a mess. Website says remodel is completed and it seems to have just started. Our room was nice, breakfast was good, but wait until remodel is completed before staying here. Lots of problems with the room keys not working, which is a problem when it's in the 20s and you're trying to unload your car and can't enter from the parking lot. I'm usually a big fan of Best Western but was very disappointed overall.

"Great Service!"

5
Robin L, Gilbert, Arizona 13/01/2022

With all the talk of unhappy employees and poor service, I am happy to say this hotel was exemplary in every way! Knowing they were short staffed, I was impressed by how friendly and attentive everyone was. Kudos to everyone who demonstrated the true meaning of hospitality!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello Robin L, Thank you so much for such an amazing review! We definitely pride ourselves on our staff so to have you notice them is a wonderful feeling! We hope you get to come back to Moab again in the future! Best Regards, Tricia Grawet Asst General Manager

"Marvelous Moab"

5
SoCalBagLady, Rancho Bernardo, California 03/01/2022

What a lovely hotel in an even lovelier area! We enjoyed the area, and when a snowstorm kept us from sightseeing, we hunkered down for a down day in comfort. Breakfast is far beyond standard, and the room we had included a kitchen stocked with kitchen necessities making our brief lockdown even more comfortable.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
SoCalBagLady, Thank you so much for the wonderful review you left us! I do hope you get to return soon while we are having great weather! Moab has so much to offer! Best Regards, Tricia Grawet Asst General Manager

"Excellent suite for a family stay"

5
stacey805, Washington DC, District of Columbia 02/01/2022

Clean, beautifully decorated, with kitchenette and living area allowed our family plenty of room to relax in between trips to the Arches and Canyonlands National Parks and the awesome town of Moab. Highly recommend!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello stacey805, Thank you for the great review of your stay! I am so happy that you were pleased with our property and will recommend us! Best Regards, Tricia Grawet Asst General Manager

"Great option for a visit to Arches NP and Canyonlands NP"

4
cd68046, Papillion, NE 31/12/2021

My husband and I were seeking a King bed/NP/NS for two nights (11/29 and 11/30) as walk-in guests in Moab to visit/hike Arches National Park after driving in from Albuquerque. NM. The front desk agent was very efficient checking us into a King Suite and we were very pleased to find a cavernous room w/ bed, sofa, chair, large desk, microwave, fridge, flat screen, all clean and comfortable. Appreciated the sink & vanity in both the bathroom and the dressing area allowing my husband and I get ready for the morning at the same time. Breakfast both mornings was hot and plentiful - the attendant was pleasant and attentive. We also appreciated the coffee/tea/cocoa/cider station in the lobby and the front desk agents were efficient, provided excellent restaurant suggestions we could walk to and even patiently helped me sign on to their WIFI. ***Request a room toward back of property to minimize road noise from HWY 191 and let front desk agent or reservation agent if you have mobility issues as although there is an elevator, we encountered several steps in the hallways on the second floor.***

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello cd68046, Thank you so much for the great review! We appreciate the very thorough and thoughtful information for our future guests! We do hope you get to come back and visit us again soon! Best Regards, Tricia Grawet Asst General Manager

"Just book it!"

5
RangerReda, New Caney, Texas 29/12/2021

Excellent place to stay! Excellent staff! If you are weighing booking it just book it! You won't be disappointed. Great staff! Great amenities! Great location! Very comfy beds! (Very important to me) Very clean! An overall great experience.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello RangerReda, Thank you so much for the wonderful review and recommendation! We do pride ourselves on our staff and cleanliness so it makes me happy to know that we shined in that department! Best Regards, Tricia Grawet Asst General Manager

"Great Place to Stay!"

5
Jodi D, Kaukauna, Wisconsin 15/12/2021

The location is great! Walking distance to many places to eat. 5 minutes away from Arches. Also the continental breakfast was really good. My favorite thing was the hot tub area. We love spending time in the hot tub, especially after a long day of hiking, and this one is huge!! It's nice to have space for more than 2 couples without feeling crowded and awkward.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello Jodi D, Thank you for the great review of your stay! Please come back again soon! Best Regards, Tricia Grawet Asst General Manager

"Great Value"

4
User 11/12/2021

Front desk people were very nice and helpful in making suggestions of where to eat . The price was reasonable . Great location in town , with a variety of restaurants and stores . The rooms are spacious and very comfortable . Would recommend for anyone to stay .

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello Arnie-Kathy, We are so happy you enjoyed your stay with us and hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Super clean and great location!"

5
shannonwixted, Philadelphia, Pennsylvania 02/12/2021

We booked this hotel over the Thanksgiving weekend and were not disappointed. The room was spacious and very clean. We had housekeeping daily, a fridge and microwave in the room and everything else we needed to make our stay comfortable. The hotel is located on Main street which had most local restaurants and shops within walking distance. We had a rental car so Canyonlands, Dead Horse State Park and Arches were a short drive. We also loved the hot tub after a long day of hiking in the parks. This was everything we needed! Also, the front desk staff was very friendly and accommodating.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello shannonwixted, Thank you for writing us such an amazing review of your stay! We are so happy that you enjoyed! Best Regards, Tricia Grawet Asst General Manager

"Hotel in the heart of Moab"

5
Jaime J, Mukilteo, Washington 30/11/2021

I'll be honest...I really wanted to stay at the Hilton Hoodoo but decided it was crazy to spend $500+ a night on a room when we'd only be there to sleep basically. We were in Moab for a long weekend mom & me adventure to Arches Nat'l Park. After reading so many great reviews I decided to book the Best Western. No regrets! The location is perfect. It's on the main drag where all the restaurants and shops are within walking distance. We stayed 3 nights here for the cost of what 1 night at the Hilton Hoodoo would've been. Instead we walked over to the Hoodoo for drinks from their bar one night and sat outside by the pool. Back to the Best Western - our room was very nice and the beds were so comfortable. Coffee and tea provided in the room. Housekeeping came every morning, which is a first for me since Covid and I've stayed at a lot of hotels over the last year and a half. It was so nice to have housekeeping back!! The pool and hot tub here are really nice actually. The hot tub is big! Lots of pool towels always available. Breakfast was impressive, quite the spread for a complimentary breakfast. Heat lamps outside will be turned on at request if you want to eat breakfast outside. There's also a gas firepit outside on their rooftop patio. Overall we had a terrific stay here and would absolutely stay here again.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello Jaime J, Thank you so much for such an exceptional review! We are so happy that you enjoyed your stay with us! Please come back again soon! Best Regards, Tricia Grawet Asst General Manager

"The Best!"

5
2727ms, West Palm Beach, Florida 16/11/2021

Like many reviewers before me, I have rarely, if ever, stayed at a Best Western, believing they are all 2* or less ~ well not this one! The room was HUGE; clean; and updated. The service was outstanding and the location is perfect!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello 2727ms, Thank you so very much for your wonderful review! We appreciate your kind comments and sincerely hope you can come back and visit us again soon! Best Regards, Tricia Grawet Asst General Manager

"Excellent"

5
MelCohen523, Rancho Santa Margarita, California 15/11/2021

Great hotel. Excellent breakfast and staff. Heated pool. Rooms and hotel were clean. Staff was attentive and helpful especially breakfast staff. 5 star rating. Excellent location for Arches National Park. Close to many good restaurants. M. Cohen DDS

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello MelCohen523, Thank you so much for taking the time to write us such an amazing review! I will be more than happy to pass your compliments on to our stay! I hope you get to return to Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Perfect Location"

5
User 15/11/2021

The hotel is perfectly situated on the corner of Main and Center. Shops and restaurants are an easy walk. The hotel was clean, the pool/jacuzzi were warm (in November), and the staff were very courteous. The breakfast was fresh and hot each morning. We will stay here again the next time we are in Moab.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello RRinUT, Thank you for the wonderful review! We are so happy that you enjoyed your stay with us! Best Regards, Tricia Grawet Asst General Manager

"Excellent Stay here"

5
TravelerPhiladelphia, Philadelphia, Pennsylvania 14/11/2021

We loved everything about this hotel. Tiana at the front desk was very helpful after we realized Hotels.com had messed up our 3-night stay by splitting it into 2 separate reservations. She figured it all out for us. The location is perfect -- walked to dinner every night, and did some shopping nearby. The room itself was very nice -- had 2 separate vanities and sinks, and the shower had great water pressure. Breakfast was a highlight. Not only was the food real food (not cellophane-wrapped junk) that was always hot and tasted fresh, but the men who kept the room clean and well-stocked were amazingly friendly and a pleasure to see so early in the morning. They deserve special praise! If all Best Western plus places are this nice, I can't wait to stay in another one!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello TravelerPhiladelphia, I am so happy to hear that you enjoyed your stay and that Tiana was able to fix your situation! She is definitely an asset to our team! We try very hard to make sure our breakfast is up to par and makes for a good start to our guests day! Please come back and see us again! Best Regards, Tricia Grawet Asst General Manager

"vacation"

5
hrdrckclmr, Odessa, Missouri 12/11/2021

I try to stay at Best Western hotels whenever available, and am rarely disappointed. Canyonlands Inn is one of the better properties that I've stay at. Very centrally located, the front desk staff are helpful and knowledgeable with food recommendations.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello hrdrckclmr, Thank you so much for the amazing review! I will be more than happy to pass your compliments on to our Front Desk staff! Please come back again soon! Best Regards, Tricia Grawet Asst General Manager

"Great quality, tight squeeze "

4
Buckeye1978, Galena, Ohio 10/11/2021

Once we figured out our 2 BR room was above the adjacent restaurant (not in the main hotel), we settled in. Nice decor and amenities after a long day hiking (pool, hot tub) and only a few minutes from Arches NP. Only real complaint was the lack of parking which is apparently common in downtown Moab. Decent little workout room too.

"Updated and very nice"

5
jenniferbJ840VT, Bay City, Oregon 09/11/2021

This hotel was a wee but pricey. But all in Moab are. The hotel was very clean. It also was very modern. The staff was super friendly and helpful. The hotel is easy walking to several restaurants and shops.

"Great value!"

5
Travis I, Lehi, Utah 08/11/2021

This hotel is priced well, maybe better than it should be. It's clean and well-kept. Our room was comfortable. The complimentary bike storage was really helpful. The staff is attentive, the hot tub is relaxing, the breakfast includes good options. We enjoyed our stay!

"Great In town Moab location"

5
User 08/11/2021

Great hotel. Clean, fun decor, mini fridge. Loved the pool, hot tub and hot breakfast buffet. Used the bike storage one of the days which was great. Loved to be able to walk to any place we wanted to eat at for dinner. Our room was quite and lots of space. Nice and courteous staff!

"Excellent Hotel"

5
karensales2021, Cedaredge, Colorado 06/11/2021

We traveled to Moab to visit Canyonland and Arches National Parks and to eat at a particular restaurant. We picked this particular hotel because of its walking proximity to the restaurant. We were pleasantly surprised to find out what a well maintained and pleasant facility it turned out to be. Would not stay anywhere else if in Moab again.

"Central Location, Great Hotel"

5
Elai303, Denver, Colorado 01/11/2021

I chose this hotel because of the location, breakfast and reviews. Location - it was great to be located in downtown Moab near lots of restaurants - all walking distance. After so much driving during the day, it was a great benefit. Breakfast - The breakfast offered lots of choices and the breakfast room staff were helpful and welcoming. It was nice that the breakfast started at 6 am, so we got an early start on our day. Other - The room was great. We liked having the separate sink outside of the bathroom to make getting ready easier. The pool area was nice. I liked that they offered trash and recycling near the entrance to the hotel. The refrigerator is a must have - kept a jug of water ready to refill our water bottles.

"Perfect location"

4
hbatter, Laguna Beach, California 31/10/2021

We chose this best western as it is in the middle of the town so it was easy to walk to restaurants shops etc. our room was quite large with 2 kings and a small couch, I would recommend a room facing away from the Main Street like ours was, as it was very quite (the street noise is loud with all the trucks). They are doing daily housekeeping services which was great, full free breakfast (not a bag as I think it still says when you check in). The breakfast was varied, including hot eggs etc, and pancakes. The room however is small and there is NO social distancing of the tables, so if that concerns you you will have to bring your breakfast back to your room (the patio was not open when we were there). There is a fairly nice pool we didn't use.they do have locked mountain bike storage if you need that.

"Great place to stay in Moab"

5
chrisully11, Albany, New York 24/10/2021

We recently had a great 2 night stay. The room was updated and very comfortable! The location for visiting Moab was perfect. Walking around on the main shopping street was easy with lots of restaurant choices nearby as well. The front desk staff were also very helpful with a billing question and replacing our room keys when we misplaced them. We also made use of the guest laundry facilities during our stay, which was really helpful on a long road trip! The free breakfast was nice as well! I would absolutely stay here again!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello chrisully11, We sincerely appreciate your amazing review of your stay! We strive to be #1 in customer service and I am so happy to hear that we are succeeding! We do hope you get to return to Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Clean,, quiet, excellent location"

5
crabapple58, Avon, CT 21/10/2021

The rooms were large, clean, lots of parking, on the main road, easy walking distance to all the shops and restaurants. Staff polite. The breakfast had numerous choices and the breakfast were always ready to help. Jorge had a smile for everyone, everyday . There was fresh fruit daily, oatmeal, yogurt + the usual hot buffet bar. Plenty of seating for social distancing. Pool and spa were clean and surrounding area tended to.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello crabapple58, Thank you so much! This was such a kind review! We adore Jorge and will be more than happy to pass your compliments on ro him! Please visit again soon! Best Regards, Tricia Grawet Asst General Manager

"Outstanding experience"

5
User 17/10/2021

This hotel is a Best Western crown jewel. The staff were helpful, professional and courteous. The breakfast provided was absolutely delicious. The food fresh and options many. From hot breakfast foods to cold choices as well. We had a truly wonderful experience and will definitely be staying at this location again in the future.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello Venture311125, Thank you so very much for the glowing review! We are delighted to hear of your wonderful stay! We are starting to do some remodeling and will be done by Spring, so please come back and check us out! Best Regards, Tricia Grawet Asst General Manager

"Satisfactory"

4
User 15/10/2021

We had trouble getting a clogged toilet repaired. Apparently, there was no plunger available on site. We offered to go out and purchase out own plunger! We did eventually have the problem resolved. On a brighter note, the breakfast attendant was spectacular. They have clearly marked gluten free options, in case that is a concern. We could easily hear conversations in the next room, so be wary if you're looking for a quiet room.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello JLG8642, Thank you for taking the time to write us a review of your recent stay. I do sincerely apologize for the confusion regarding the plunger. We have multiple plungers available and I am at a loss as to where they would have been the night you needed them. Normally we have at least one up at our Front Desk as well as a few more in our Maintenance room. I have made sure our clerks are aware of where to correctly look for one if the need arises again and if one is not found they are to contact our Maintenance staff immediately. I do hope you will come back again so we may make a better impression on you! Best Regards, Tricia Grawet Asst General Manager

"Comfy, clean, convenient"

4
purplehair59, Pennsylvania 15/10/2021

Nice room with extra sink outside bathroom. Lots of lighting, lots of outlets. Maid did a great job, left lots of towels so we didn't have to beg for extras. Internet was okay, on the slow side. Breakfast was fair, nothing to brag about. Coffee was terrible. Hotel is 10 min from Arches Park. Hotel is in a block surrounded by restaurants - no need to drive. And, for those of us in the "in crowd:" Tesla chargers on site! I am only giving 4 stars on cleanliness because the room carpeting wasn't great. But all the linens were sparkly clean.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello purplehair59, Thank you for the review of your stay! I am so happy that you appreciated our Housekeepers! They do an excellent job keeping the hotel clean! We are actually in the process of replacing our room and hallway carpet. It is only a few years old but we unfortunately picked a pattern that does not age well, so we definitely learned our lesson on with that! I do hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"large clean rooms, great breakfast"

4
Mike_OCP, Wayland, Massachusetts, United States 11/10/2021

Rooms were large and clean. Breakfast was good, can go out on roof deck and enjoy the sunrise. It rained at night, otherwise would have sat out on the roof deck and watch the stars. Great central locations with lots of places to eat and shop within walking distance.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello Mike_OCP, Thank you for the great review! Our 2nd floor deck is indeed one of the best spots in Moab! Hopefully next time you come to Moab the rain will stay away so you are able to enjoy it more! Best Regards, Tricia Grawet Asst General Manager

"The Best Hotel I've stayed at in 2 years"

5
Ronald M, San Jose, California 09/10/2021

The hotel had room service. Everyday! Now, that may seem normal but in these covid times it is not. I really appreciated this service. The room we stayed in was well equipped with excellent furnishings. It was the best hotel Ive stayed at this year without a doubt.

"Close to everything and luxurious!"

5
Hannah J, Portland, Oregon 30/09/2021

Stayed here during our trip to arches and did not regret it! Stayed two nights. Gosh lots of great things to say about our stay. The room was big, great beds and pillows, and nice shower. Our roomed was cleaned while we were out and about which was a surprise but greatly appreciated! The hot breakfast was delicious. They offered potatoes, eggs, omelets and bacon for the hot dishes which were great fuel before our day of hiking. Also the breakfast opened at 6 which was great for getting started early to go explore. They also offered outside seating during breakfast so you could watch the sunrise - fantastic! The hotel was walking distance to lots of shopping, restaurants and ice cream which made for a great second half of the day of hiking and enjoying Moab. Only thing that would have made our stay perfect is if it had a larger freezer as part of the mini fridge so we could have kept our ice packs frozen on our road trip. Highly recommend! You gotta stay here if you're coming to Moab!

"Great place to stay"

5
dadena, Central Coast, CA 27/09/2021

We stayed three nights and this was probably our favorite place during two weeks of travel. The service, comfort, and cleanliness were outstanding, and our room was extremely comfortable. We stayed in a King suite which included a desk and sofa. The bed was very comfortable. A very nice breakfast was provided with comfortable seating both indoors and outdoors. We loved having breakfast on the outdoor patio area, and want to compliment Diego in the breakfast area for friendly and attentive service. There are several nice restaurants within walking distance. The pool area looked wonderful and my only regret is that we were so busy during our stay that we didn't have time to use it. We will definitely stay here again if we are able to return to Moab.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello dadena, Thank you so much for the wonderful review! Diego is such an amazing person and employee! Thank you for noticing his awesome attitude! Best Regards, Tricia Grawet Asst General Manager

"Jeep JK Moab Trip 2021 / thanks Gloria and Nathan"

5
User 23/09/2021

Outstanding customer service / excellent staff. Check in with Gloria and Nathan was a pleasure, both where exceptionally pleasant, knowledgeable, and friendly. All staff we encountered where awesome. The room was perfect / clean / secure. The location in Moab is top notch. Highly recommend this Best Western Plus location.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello K4519WVgregd, What a great review of your stay! Nathan is one of our oldest employees and Gloria is our newest! They are both amazing assets to our team! I will be more than happy to pass your compliments on to them! Best Regards, Tricia Grawet Asst General Manager

"Excellent Experience"

5
User 23/09/2021

Gloria and Nathan were so helpful getting us checked in to our room. The room was clean and comfortable. The breakfast was wonderful to eat on the rooftop pergola. My friend and I had an excellent experience at this hotel and I know I will return.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello samjB7692EN, Thank you for the great review! Our cleanliness is indeed our utmost priority so I am am ecstatic you appreciated it! Please come back soon! Best Regards, Tricia Grawet Asst General Manager

"Great stay, great desk staff & perfect location"

4
jdigby21, Boston, Massachusetts 16/09/2021

Stayed 3 nights with the family in one of the larger rooms in the annex building. Check in was fast & easy, staff was friendly & helpful. Moab had just had a flash flood so there were some cleaning crews working around the area, but staff handled everything & made sure we had everything we needed. Loved the location as it was our 1st experience in Moab, central to shops, restaurants & activities. Would definitely recommend for solid value & convenience.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello jdigby21, Thank you for taking the time to write us a review of your recent stay! We are so happy you had a good time while in Moab and were pleased with our staff! Please come visit again! Tricia Grawet Assistant General Manager

"Usually a great stay"

4
nofranson, Mansfield Center, Connecticut 12/09/2021

We have returned to this Best Western for several visits because it is clean, comfortable, and convenient to Arches National Park. Breakfasts are exceptional for hotel fare.Also, when traveling with our grandchildren, they look forward to cooling off in the pool after hiking in the desert heat. We are more than willing to pay extra to stay at this hotel to enjoy this amenity. It is one of the ways we create lovely memories with our kids. Sadly, we learned at check in that the pool was under maintenance and not available for one of the two days we stayed there. It would have been helpful to have been notified of this prior to check in so we could have adjusted our plans accordingly.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello nofranson, Thank you for completing a review of your recent stay with us. I do apologize that our pool was closed during your stay. Some tiles had broken off and had to be replaced. It was not a planned maintenance event so we were not able to notify guests in advance. We had to have it closed for 2 days to fix then cure the tiles. I do hope you get to return again now that the pool is back up and running! Best Regards, Tricia Grawet Asst General Manager

"Very nice Stay"

5
User 06/09/2021

We stayed 3 nights at the hotel, and we enjoyed it. The staff at the front desk and in the dining area were very friendly and welcoming. Our room was neat and clean and spacious for the 2 of us. I would recommend this hotel if you are in Moab.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello rharris0n8, Thank you so much for writing a review of your recent stay! I am so happy that you had a nice time with us and that our staff made you feel so welcome! We hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Beyond our expectations!"

5
115nanNancycyj, Annapolis, United States 23/08/2021

Stayed in the Main Street apartment and it was awesome! 2 separate bedrooms & bath with a living, kitchen & dining place. Best was the outdoor patio overlooking Main St. Was very comfortable and super convenient to everything in Moab & close to Arches NP. The breakfast area was open early (great for us on East Coast time) and had a great outdoor scenic area. We got to watch the sun come up. The food was good & everything was super clean. Jorge made sure anything & everything you needed was there! WONDERFUL experience!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello 115nancyj, Thank you for the amazing review! The Main Street Suite is indeed my favorite room in the entire hotel! We are so glad you enjoyed it and Jorge exceeded your expectations! He is a huge asset to our hotel! Please come back soon! Best Regards, Tricia Grawet Asst. General Manager

"A great place to stay when visiting Arches and Canyonlands National Parks"

5
markeS3055AX, Palm Springs, California 22/08/2021

The hotel is minutes from Arches and less than an hour from Canyonlands National Park. The location is in a popular part of the city of Moab with plenty of restaurants and shops within easy walking distance. The hotel property was in excellent condition inside and out. The room I stayed in was large, clean and comfortable with all the expected amenities. Staff was courteous and helpful with planning activities. The included breakfast was at pre-COVID standards - hot and plentiful with a great view from the outdoor patio. The breakfast room was clean and monitored by a friendly and helpful staff. Pool and Spa are well maintained and the WIFI worked well. A great two night visit to Moab.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello markeS3055AX, Thank you so very much for such a glowing review! We love it when our guests leave here as happy as you did! Please come back and visit us again soon! Tricia Grawet Asst. General Manager

"Clean and great location"

5
User 22/08/2021

Being located right downtown, you can walk to restaurants and shops in Moab. The hotel was very clean inside and out. They offer a nice breakfast with the most clean breakfast area and a great area to eat outside. It was friendly and a perfect spot to be for our time in Moab visiting the National Parks.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello 534kristing, Thank you for taking the time to write a review of your recent stay with us! I am so happy that you enjoyed our breakfast and cleanliness! Please come back and stay with us soon! Best Regards, Tricia Grawet Asst. General Manager

"Great stay in the heart of Moab"

5
User 19/08/2021

This is an excellent hotel, clean and well maintained. It's located perfectly in downtown Moab, within walking distance to multiple nice restaurants and shops. The staff is very helpful. But the best part was the breakfast. It might be the best free hotel breakfast I've ever had. And they have an outdoor eating area where you can have your breakfast while seeing the sun on the red rocks around Moab. It was a great way to start the day before exploring the parks

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello Chris G, Thank you so much for the kind words! We sincerely appreciate your feedback. Breakfast is definitely one of the most important parts of a hotel stay so we are so pleased you enjoyed it! Best Regards, Tricia Grawet Asst. General Manager

"Great hotel!"

5
CBourque11, Greer, South Carolina 10/08/2021

The room was spacious and very comfortable. The pool is nice and breakfast was fresh and delicious. Very clean and the staff was friendly and helpful. The location is fantastic- walking distance to many restaurants and close to Arches National Park.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello CBourque11, Thank you so much for the wonderful review! I am so glad that you enjoyed your time with us! Best Regards, Tricia Grawet Asst. General Manager

"Nice rooms and super breakfast!"

4
thesupplyguy1, Niles, Michigan 08/08/2021

Clean, quiet rooms. Great location convenient to everywhere in Moab. 2nd floor rooming is somewhat staggered and not completely wheelchair accessible off the elevator. Two luggage carts are required if you are on the 2nd as the elevator stops on one part of the 2nd floor and some rooms are a few steps down on the same floor. Hallways are also not air conditioned which is more of a nuisance than anything after travelling all day. Exterior of the property was very well maintained and very modern. The highlight though is the 2nd floor breakfast bar with outside seating. It was really neat to sit outside and enjoy breakfast. Breakfast was delicious and on point. Breakfast attendants were bilingual and very friendly. Biggest downside was the amount of '420' activity on the 2nd floor. Zero air circulation ensured the smell permeated everything.

"WONDERFUL STAY"

5
ERLINDAW, Puyallup, Washington 05/08/2021

Me and my husband stayed in this hotel for 4 days in July. This hotel is located on the main strip. Park your car and walk on all the shops. We enjoyed staying in this hotel. Nice, clean and big room. Front desk staffs are amazing, very friendly and helpfull. Shout out to Tricia for recommending Dave at Xtreme 4x4 Hells Revenge. Breakfast staff are amazing too, and good selections of hot breakfast. We will be back for sure.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello ERLINDAW, Thank you so much for your kind words! Dave is a personal friend and has always been amazing at what he does! I am so happy you enjoyed your trip with him! We sure hope you get to come back and visit us again soon! I recommend October! Best Regards, Tricia Grawet Asst General Manager

"Perfect location and a great hotel!"

5
lbs2000, Kennett Square, Pennsylvania 03/08/2021

This hotel is located on the main strip through Moab. You can easily walk to many restaurants, shops and ice cream places. The pool area was very nice with a huge hot tub. There is a lovely outdoor veranda on which to eat breakfast or bring your own snacks/drinks to enjoy in the evening.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello lbs2000, Thank you for taking the time to write us a review of your recent stay! I am so happy you enjoyed your time with us and hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Great location. Great customer service."

5
User 03/08/2021

Best location for a hotel. You're right on the main strip in Moab. Multiple restaurants near you along with ice cream shops and souvenirs shops. Minutes from state parks. Fantastic. Breakfast and team

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello chrismiller76020, Thank you for taking the time to write us a review of your stay! I am happy to hear that you enjoyed your time with us and hope you get to come back soon! Best Regards, Tricia Grawet Asst General Manager

"Nice Hotel, right in Downtown Moab, great hot tub!"

5
LeoMom, Oxford, Pennsylvania 01/08/2021

This was a moderate hotel with nice amenities. We especially appreciated the nice pool and huge hot tub after a day of hiking. The pool did close for the evening because of storms, but they called us when it reopened. The location is great- within walking distance of a few nice restaurants and ice cream and shops. The parking was pretty easy. Overall, we'd choose this hotel again if staying in Moab. We did not get maid service while there, but that may have been a COVID situation. We just asked for clean towels.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello LeoMom, Thank you so much for the great review! We absolutely love when our guests leave here happy and satisfied. I sure hope you come back soon! Best Regards, Tricia Grawet Asst General Manager

"Moab Homebase"

5
MrsGarmon, Kansas City, Missouri 31/07/2021

This is one of the BEST Best Westerns we've ever visited! Right in the heart of town, great roof top breakfasts to start off our active days, and a brilliant team (Rosa and Jessica, in particular!) with a manager that rolls up her sleeves and pitches in when it gets busy. Neat and clean, with quiet and comfy rooms, the Canyonlands Inn is the perfect home base for your Moab adventures.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello MrsGarmon, Thank you so much for your awesome review! We are so glad you enjoyed your time with us and our staff exceeded your expectations! Please come back and see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Great place to stay as base for Arches/Canyonlands"

5
User 28/07/2021

We stayed two nights here. Rooms are very clean. Pool is a great place to relax after a long day's worth of hiking. Located in the center of Moab with many restaurants readily accessible. Not as close to the national parks as some other hotels, but not too far away either --- I feel it was a good tradeoff between distance from the park entrances and proximity to restaurants/shops. Hot breakfast was great with beautiful outdoor second floor deck seating. We also made use of the laundry machines which was pretty straightforward ($1.50 for wash and $0.25 for 10 minutes of dryer)

"Convenient to downtown"

1
X2502CNsandrab, Bradenton, Florida 28/07/2021

This is a great place to park a car and go eat or to the shops. Even though the main street side might be noisy, we were on the back side which is quiet. I looked at reviews for this hotel and decided it offered the convenience we wanted.

"Vacation"

5
curlegrl, El Reno, Oklahoma 26/07/2021

We definitely would recommend this hotel it is close to everything, the service was great, the hotel was very clean and breakfast was delicious and had a great view from the balcony while eating. We would absolutely stay here again.

"Excellent hotel location and experience"

5
RS0531, Columbus, Indiana 25/07/2021

My sister & I picked this hotel both for its central location in Moab and for its looks and reviews - and the hotel did not disappoint. The location was fabulous - in the middle of Moab restaurants and shops. The hotel room felt new and comfortable, with great bedding. Loved the double sink counter (not just a double sink, but a sink in the room with the bathtub & toilet and a sink & mirror outside the bathroom also.) The breakfast was the most we saw at any hotel during our travels, with a good selection. I would totally recommend this hotel to anyone traveling to Moab!

"Horrible front desk clerk - Jennifer"

1
User 21/07/2021

We were traveling with our 3 young grandsons. When we checked in I was the first to use the restroom, thank goodness, because there was blood and #2 in the toilet. It was disgusting. I asked my husband to call and let them know, which he did, with no apology, just “okay.” When we checked out I again mentioned it to the woman at the front desk Jennifer, who responded by telling me it wasn't true because the manager checked our room before we arrived. I told her I wasn't lying. She had a smirk on her face and a huge grin and was very sarcastic. The day before we asked a housekeeper for more towels and she ran up and interjected with Why? What was our name? What room were we in? When we're we checking out? The poor housekeeper was embarrassed and gave us the towels. Again Jennifer walked away with a stupid smirk on her face. So sad because the hotel is nice, the breakfast staff went above and beyond to welcome us and help us, as did the housekeepers. But Jennifer was HORRIBLE!!!!

"Great place overall. Staff is excellent. Breakfast-thumbs up! Breakfast staff extremely friendly and efficient!"

4
Connor K, Millstone, New Jersey 20/07/2021

Great place. Loved all the hardworking, helpful and friendly staff! Breakfast was very good. The servers were extremely efficient. Only downfall is the hotel's unsecure network. Could not complete work for my company because if it. That is why I gave it a 4/5.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello Connor K, Thank you for the review of your recent stay with us! I am so glad you had a good time and appreciated our staff and breakfast! We have since fixed the password issue regarding our internet so the password page is working like it should! I do hope you get to come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"I believe her name is Kristen! She was awesome and super helpful! Gave me a good deal on room for a late night visit"

5
User 19/07/2021

The hotel was amazing! Employees were great I will be back!! Get the sweet it's worth it! The sene was great!!!! The whole down area at ur side! The fire place was great to! Sorry rambling 200 minimum

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello camerons382, Thank you so much for the wonderful review! Kristin is one of our newest employees and is absolutely wonderful, so I am so glad you appreciated her! I will be more than happy to pass your compliments on to her! Best Regards, Tricia Grawet Asst, General Manager

"Great stay"

5
linzg77, Fort Worth, Texas 18/07/2021

Very clean and spacious room! We will definitely stay here again, I wish I would have known how nice it was before we booked, but we will be staying here from now on when we come through town. Close to arches, and lots of stuff within walking distance. Check in was easy

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello linzg77, Thank you for taking the time to write us a review of your recent stay! I am so happy to hear that we gained a loyal guest during your time with us! Guests like you make our jobs worthwhile! Please come back again soon! Tricia Grawet, Asst. General Manager

"The most efficient and professional staff in Moab"

5
User 12/07/2021

With so many guests staying in this hotel post COVID-19, it is tough to imagine the difficulties this staff faced daily: inside and outside clean-up, inside and outside maintenance, administrative front desk and management requirements, all so essential to preserve business success so soon after the pandemic. What tremendous accomplishments!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello G733FIrichardm, It is always so nice to read a review like this! On behalf of our entire staff I would like to thank you for giving us such wonderful compliments! We sure love our guests! Best Regards, Tricia Grawet Asst. General Manager

"great facility pillows were not so great"

4
lanicopip, Litchfield Park, Arizona 06/07/2021

Great location pool and hot tub. I loved everything about this place except the bedding. I did not sleep well , I tried best western and found the same issue at each one, bedding and pillows were not up to par.

"Best of the best Westerns"

5
BSK1234, San Diego, California 05/07/2021

We like the brand reliability of the best Western plus and this particular hotel is above and beyond the usual best western plus range. The location is fantastic in the middle of downtown Moab and the staff is excellent and helpful. The rooms are large well-maintained clean and very pleasant. There are supplies available in the lobby for things that you might have forgotten at very reasonable prices-Including SD cards flash drives etc. etc. unbelievable!-The breakfast is excellent and the people working at breakfast are delightful pleasant people who make a beautiful start to your day they truly deserve kudos and having such a great attitude and welcoming spirit. I will definitely visit this place again

"Great location and perfect for a few day stay in Moab"

5
mikecY7634DB, Cincinnati 30/06/2021

Stayed for a few nights with my daughter while checking out the local parks and scenery. Property was in a great spot, can walk right to all the stores and many restaurants. Even though its right in the center of Moab its still quiet. Room was large (2 queen) and clean. The breakfast was very good as was the service. Plenty of options. Staff was helpful. It's as good as you'll get at a very fair price I thought. Will stay there again.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello mikecY7634DB, Thank you so much for the great review! Location is always key, and you cannot beat ours! I am so happy you enjoyed your time with us and hope you get to return again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great experience."

5
User 29/06/2021

This hotel was our first real need after 10 paddling a canoe down the Green River. It was fantastic on every way. Great beds, nice breakfast and coffee, very friendly staff. The staff knew the town so well that they directed is to the best Chicken Fried Steak and Eggs I've ever had.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello keithmelvill, Thank you so much for taking the time to leave us such an awesome review! It is so nice to hear that our staff exceeded your expectations! Please come back and see us again! Best Regards, Tricia Grawet Asst. General Manager

"All Around Terriic!"

5
Nancy G, Boyne City, Michigan 27/06/2021

BW Canyonlands is located in the heart of Moab close to all major shopping and dining and only about 5 miles from Arches NP. We made this hotel our home base for 3 nights while visiting, Arches and Canyonlands National Parks, and Dead Horse Point State Park. We stayed in room 129, which is on the first floor and with a rear door exit that opens directly onto the parking lot. Our room was clean, comfortable and quiet, and the staff was courteous and friendly. The pool area was spacious with plenty of lounge chairs, tables with umbrellas, pool towels and a separate hot tub. A great spot to relax at the end of a busy day walking and hiking.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Hello Nancy G, Thank you so much for taking the time to leave us such an awesome review! I am so happy your enjoyed our amazing pool area, it is one of my favorite parts of the property! Please come back and see us again! Best Regards, Tricia Grawet Asst. General Manager

"Mighty 5 trip"

5
User 23/06/2021

We stayed at 5 hotels on this trip and this by far was our favorite. It was wonderful to have 2 sinks so we could both spread out our stuff and get ready at the same time. The air conditioner was easy to adjust and not right next to the bed. The staff was friendly and helpful. Even during COVID they have found a way to serve a hot breakfast. Conveniently located in the center of town. Many restaurants within walking distance.

"Great family hotel great location"

5
ruecru, Key West, Florida 18/06/2021

Nice clean hotel. The rooms are spacious enough for 4 people and they still serve breakfast which is important for families. The hotel is in the middle of town which is a great location to walk anywhere but rooms aren't noisy. For people with Tesla's they have charging stations as well. The pool is nice but decking and hand rails get HOT.

"Fantastic Staff"

5
User 15/06/2021

Location was excellent for town and Arches National Park. Rooms were very nice and clean. All of the staff were very friendly and helpful. Pool area was great to enjoy after a long day of hiking. Breakfast each morning had many choices of very good food to start the day right.

"Great job and thank you!"

5
ginamarie92, Seymour, Tennessee 12/06/2021

I cannot even begin to say enough good things about this hotel! We have been in 3 different hotels on this vacation and it has been the best by far! Up until this point we have had problems along the way on this trip. But we knew the minute we walked in things were going to be better here. We travel quite a bit and have never stayed in a Best Western before, we weren't quite sure what to expect. But boy were we pleasantly surprised! The staff has been amazing! Even helped us figure out a ride to our excursion for the day. The hotel and rooms are so clean, speaking of the rooms, they are huge! The grounds are beautifully landscaped and the location is perfect! Breakfast was great and the gentleman fixing plates were friendly. We will definitely visit Moab again and wouldn't think of staying anywhere else. Great job to the team at this location, you exceeded our expectations! Thank you!

"in the heart of Arches National Park"

5
User 09/06/2021

This Best western puts in the heart of the town, which is only a few miles from Arches National Park. It was nice to take a stroll in town after hiking though the park, and you didn't have to move your car. The pool area was well maintained with plenty of pool towels. Many choices of food, from fast food, to local breweries.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings michelej991, Thank you so much for taking the time to leave us a review! We could not agree more in that our location is prime for exploring Moab whether out for a hike, or out shopping for fun! We look forward to the opportunity to host you and yours again. Best Regards, Tricia Grawet Asst. General Manager

"Nice Updates!"

5
BarbraS382, Arvada, Colorado 08/06/2021

Sometimes remodels or updates on a Best Western can be meh. Not this one! It's quaint and small but the updates are fantastic. Our room was exceptionally clean and we really appreciated the two sinks for a family of 4. We liked the cool lighting feature above the bed headboards and appreciated having our own air conditioning unit/HVAC during a pandemic. The staff was friendly. The pool is small but very clean and we enjoyed it after a warm day of hiking. And it was so quiet! We didn't have any problem with noise. We would stay there again!

"Great central location."

5
carinpoe, Denver, Colorado 04/06/2021

Excellent hotel in Moab. Easy access to shops and restaurants in town. Clean, updated hotel with a great pool. Staff was very helpful. The staff at breakfast went out of their way to make sure we had everything we needed.

"Adventure in Moab"

4
User 02/06/2021

This was the first time we have visited Moab, Utah. My husband and I booked a four night stay at the Best Western Plus Canyonlands Inn. We checked in on a Sunday night and left on a Thursday. The first night there was noise in the hallway but our next three nights were quiet. This is a wonderful place to stay in the downtown area. Everything was within walking distance. We had a great time exploring the National Parks in the area. We will be back!

"Great location, friendly staff, clean rooms"

4
jguerin77, Austin, Texas 28/05/2021

We stayed here for 5 nights in May 2021. Located within walking distance to nice restaurants and right on the main drag. Close to Arches and Canyonlands National Parks. Breakfast included (eggs, sausage, potatoes, yogurt, fresh fruit, cereal, coffee). Friendly staff and clean rooms, Microwave, fridge, coffee maker, hair dryer in room. We stayed in room 207 which overlooked a side parking lot, but the room was quiet. Parking is free. Great place to stay!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings jguerin77, After a 5 night stay, I would say you are a professional on what we are all about! Thank you so much for taking the time to share your experience with us. Please come back and visit us again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Perfect location!"

5
Sally M, Livingston, Texas 23/05/2021

We picked this hotel online, not knowing how wonderful the location was going to be. It is exactly in the center of town, at the corner of Main and Center. We only had to drive when we went touring local national parks. Otherwise, we could walk to shop, eat, see the museum, even get groceries. The best restaurant we ate at all week is on the same corner. Full hot breakfast each morning indoors or out on a 2nd story patio. Staff was polite and helpfull.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Sally M, Thank you so much for taking the time to share your experience with us. We appreciate your lovely compliments and sincerely hope to see you again in the future! Best Regards, Tricia Grawet Asst; General Manager

"Friendly staff and exceptional housekeeping"

4
HitTheRoaders, Newton, Massachusetts 22/05/2021

Well maintained, helpful staff, a nice (small) pool area, and central location make this a good choice. Excellent COVID protocol by staff. The queen suite gave us enough room (good for families) and had everything you would need. Breakfast was sufficient before heading out. Really could not find a fault with this place. We were unsure about staying in the middle of downtown, though we did not hear any noise in our room. Being able to walk to dinner and just a short ride to Arches was the best of both.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings HitTheRoaders, Thank you so much for taking the time to share your experience with us. We appreciate your lovely compliments and sincerely hope to see you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Clean, Comfortable and Central"

4
hi3655, Nyc 16/05/2021

I thought this was a brand new hotel. But it was built over twenty years ago. The rooms showed no sign of age, the hotel's owner takes pride in it's upkeep. They cut no corners, the furniture is quality, the carpeting like new and the photos decorating the rooms were not cheap. The hotel has a number of restaurants within a few blocks. The Jailhouse Cafe for breakfast and the Brewery across the street and the Bistro next store($$$$, but I'm told it's worth it) for dinner. The hotel is only two stories. I would opt for a room on the second floor facing south for quiet. I stayed in a room facing north and had to deal with a few drunks leaving the brew pub and some traffic noise. The second floor also has the breakfast area. Breakfast at the hotel was pretty much what you's expect- muffins, cereal and coffee. I opted for the Jailhouse Cafe down the block for a chance to meet other travelers and pick the servers and managers brains for things to do and see. The hotel also has 24 hour free coffee service downstairs and a small selection of drinks and snacks more than reasonably priced ( bottled water only $1!) Unfortunately the pool was closed for repairs but it did look inviting. The staff was lovely and very helpful. I found the no pet policy a big plus.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings hi3655, Thank you so much for taking the time to leave us a review! I am so happy to see that our Owner's pride in her property shines as brightly to our guests as it does to her employees. I sincerely hope that you will get to come back and visit us in the future; you must try out our swimming pool and hot tub after a day of desert adventures! Best Regards, Tricia Grawet Asst. General Manager

"Marvelous Moab Hotel"

5
patrickdB764KM, Belmont, Ohio 12/05/2021

We booked a two queen suite for our family trip to Moab. We originally chose this hotel because of it's downtown location. Positive Tripadvisor reviews helped us make our final decision. This hotel is directly in downtown Moab. For us this was a plus. If you think that a downtown location may be a bit busy for you, then you will need to choose another hotel. I will say that despite it's downtown location, the evenings were quiet and peaceful. The downtown location gave us easy walking access to all of the shops and restaurants. After long days in the car visiting national parks and other attractions, we welcomed the chance to walk. The hotel is super clean and staff is friendly and accommodating. The friendly staff were eager to help with anything that was needed. The pool is open and uncrowded. Our kids took advantage every evening. Breakfast is included in your stay. Covid has changed the breakfast room slightly, meaning that hotel staff serve the food to you, but this is the normal with all hotels right now. The breakfast was normal hotel breakfast room fare: eggs, breakfast meat, waffles, muffins, dry cereal, juices, coffee, etc. It was all very good. The breakfast room is on the second floor with access to beautiful outside seating. If the weather is nice I suggest that you take advantage of this. If you are concerned with Covid, I can assure you that the hotel has all of the necessary restrictions and precautions in place. My family or I never felt compromised. The hotel is very close to The Arches National Park and Dead Horse Point. This was the main reason that we chose to stay in Moab. Given that the hotel is in downtown Moab, the room was a little pricey, but we felt that this was an overall great value and met our travel goals. I would definitely recommend this hotel, especially if you are traveling with children.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings patrickdB764KM, What a lovely review! Thank you so much for taking the time to share your experience. I enjoyed reading through all the amenities that you took note of, and sincerely appreciate your detailed notes regarding them. Right now our goal is to continue to provide superior customer service & maintain a safe, comfortable basecamp for all. We hope that you will get to come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great location, clean, comfortable beds"

4
J R, Atlanta, Georgia 10/05/2021

Walking distance to many shops & restaurants. Laundry room in the basement. Nice employees at the front desk & working the breakfast in the morning. Breakfast was a choice of scrambled eggs, sausage, pancakes, yogurt, canned peaches, Quaker instant oatmeal, frozen muffins. Very bland, there are much better tasting breakfast options close to the hotel. The do have a water bottle filler on the first floor close to the lobby. We stayed 3 nights and with Covid restrictions still in place, no cleaning service.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings J R. We appreciate your feedback and that you took the time to share your experience with us. We look forward to hosting you for another 3 nights in the future! Best Regards, Tricia Grawet Asst. General Manager

"Wonderful stay"

5
User 09/05/2021

The Best Western Plus canyonlands is very conveniently located and everything about the hotel was great. They served breakfast every morning starting at 6:00 a.m., and had a lovely outdoor patio where you could eat breakfast or bring in takeout meals if desired. The location is right in the middle of town, walking distance to everything you would want. Would definitely stay here again!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings bdankenbring, A great big 'Thank you!' from all of us! I am pleased to see that our location made it easy for you to navigate around town, also that our breakfast hours are helpful in getting you out the door nice and early to catch sunrise at any of the lovely viewpoints Moab holds. We sincerely look forward to hosting you and yours again in the future. Best Regards, Tricia Grawet Asst. General Manager

"GREAT Location!"

4
ldavenpo, Wimberley, Texas 07/05/2021

On our first trip to Moab we were thrilled at the central location if this hotel. Restaurants, shopping, liquor store and groceries were all within 4 blocks! Every time we passed other hotels on the outskirts of the city we thought, “glad we didn't select that one - it's away from everything!”. Plus they've got a great pool and a huge hot tub (fits 17!).

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings ldavenpo, I hope it turns into the first trip of many! Thank you for taking the time to share your experience with us. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Friendly staff. Well maintained. Great location."

5
Jennifer T, Grand Junction, Colorado 06/05/2021

Service is excellent. Everyone is very friendly and efficient. A special shout out to the breakfast guys although the desk staff were great also. Room is clean, roomy and in good shape. Internet worked without an issues. Pool looked nice although we didn't use it. Plenty of hot warm for showers. Breakfast is a bit limited due to covid. They are service counter style in that you select from a menu and then you go up to the "counter", let them know what you would like and they hand you the items. On any given day they have eggs, bacon or sausages, potatoes, pancakes, small muffins (type changes from day to day), 4-5 types of cold cereal, a number of types of juice, water, coffee, tea, instant hot cocoa, 4 -5 types of oatmeal, cut up fruit. You can sit inside or there are some great options for seating outside on their second level. Our room was on the first floor (I prefer the second) but was extremely quite. No issues with noise. The location is excellent. The hotel located in the heart of downtown by many downtown restaurants and shops.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Jennifer T, Wow! Thank you so much for taking the time to share your experience with us. I am so happy to see all of the wonderful compliments you have left us with. I hope you will get to come back and visit us again soon; you must come back and spend some time by and down in our pool and hot tub! Best Regards, Tricia Grawet Asst. General Manager

"Excellent Breakfast!"

4
User 03/05/2021

While Moab hotels are all pretty pricey, Best Western delivers on quality and location, and the breakfast was outstanding. The location is right in town, close to dining, nightlife, and souvenir shops. The property itself is quiet and a good retreat after a long day. There is dedicated bike storage and the hotel rooms are adequate and modern.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings rksadowski718, Thank you so much for sharing your experience! I am delighted to see that we were that perfect basecamp for all of your Moab adventures! Please come back and visit us again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Center of town and walking distance to shops, restaurants, etc."

4
Rob B, Sylacauga, Alabama 30/04/2021

Front desk staff were polite and efficient. No problems checking in or out. Room was clean and well equipped. Good location as a starting point for trips to Arches, Canyonlands, Dead Horse Point and Capitol Reef. Nothing bad to say about the place. Didn't eat breakfast there or use any of the amenities so I can't comment on those other than they were open.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Rob B, Thank you for taking the time to leave us a review. I hope that we will get to see you again in the future so that you can try out some of our amenities and really get a good feel for us! Best Regards, Tricia Grawet Asst. General Manager

"Everything we needed"

5
T1yrose, Saratoga, California 29/04/2021

A little pricier than some of the BWs in which we stayed during our travels though the National Parks of Utah, but by far the nicest, best equipped, and CLEANEST! I would recommend this hotel to anyone who is traveling in the area. Breakfast was served early and was great!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings T1yrose, Thank you for taking the time to share your experience with us. I am overjoyed reading over your kind words and compliments to our new procedures put into place to keep our guests and staff safe! Please come back and see us again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Wonderful comfortable base in Moab "

5
JerryR10, Salt Lake City, Utah 21/04/2021

I've stayed here on each of my 10 or so trips to Moab: some solo and some wort family or friends. It's a clean comfortable hotel with a very friendly and helpful staff, in the heart of ‘downtown'. I see no reason to stay anywhere else. The wi-fi speed on my last three visits was very good (it was slow the first few times but presents no problem now).

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings JerryR10, Thank you so much for taking the time to share your experiences. As a multi-time repeat guest - we very sincerely appreciate you! patronage and compliments! We will be looking forward to our next chance to host you! Best Regards, Tricia Grawet Asst. General Manager

"Loved our stay here! "

5
User 21/04/2021

We stayed here for 2 nights. We thoroughly enjoyed it. We were upgraded to a queen suite which was nice and roomy. We loved that it had 2 sinks. My husband and I could have our own counter space. The breakfast was a great start to the mornings. Nothing fancy, but good. The staff was all extremely friendly. The room was clean. We were able to walk everywhere in town which was also nice. The Blood Orange Tea in the lobby was wonderful!! They have a pretty roof terrace as well. We ate our breakfast there and watched the sunrise one morning. The glow on red rock behind us was beautiful. Would highly reccommend.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Autumn G, What a lovely review! Thank you so much for taking the time to share your experience. I enjoyed reading through all the amenities that you took note of. Having views when located so centrally can prove to be difficult, however I could not agree with you more; our terrace provides the perfect place to view either sunrise or sunset hitting those beautiful Moab red rocks. We hope that you will get to come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great Room and Great Staff"

5
mtu_huskies, La Crosse, Wisconsin 18/04/2021

We had a great stay here. Staff were all welcoming as you entered/left the property, at breakfast etc. Our room was adequate and had enough room. Location really was good with easy walks to several of our dinners. Finally, the breakfast was different than others on our trip, they get you what you want, but they had hot and cold food and it was good.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings mtu_huskies, Thank you so much for taking the time to leave us a review. I am delighted to see that you enjoyed our property as your Moab adventure's basecamp! We sincerely hope for the opportunity to host you again in the future. Best Regards, Tricia Grawet Asst. General Manager

"One of the best Best Western hotels we have stayed at"

5
LuvToCruise4001, El Dorado Hills, California 15/04/2021

As guests of numerous Best Western properties over the five decades Canyonlands Inn rates high marks with us for the quality of service, cleanliness of the room and public areas, and recommendations for dining near the hotel. Our stay exceeded our expectations in all but one minor area: no waffles available on rhe breakfast selection menu!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings LuvToCruise4001, Wow! Thank you so much for such an incredible review! That is truly a compliment that is both large and so largely appreciated! I hope that we will have another opportunity to host you in the future! I will ensure you get those waffles! Best Regards, Tricia Grawet Asst. General Manager

"Fantastic Stay"

5
Jason B, Everett, Washington 09/04/2021

Centrally located hotel in downtown Moab puts almost everything within walking distance. This was our first break since 2019 and we could not have picked a better place. Nice pool and hot tub, great location, and super friendly staff.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Jason B, Thank you so much for taking the time to leave us a review! I am so happy that our location and staff ensured your first post-COVID19 vacation went smoothly and still enjoyable! I hope you will come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Easter Jeep Safari 2021"

5
integrity611, Rapid City, South Dakota 09/04/2021

An excellent hotel, conveniently located for all types of enjoyment. Excellent restaurants, shopping, adventure and surroundings are so diverse. The desk employees were very generous, helpful and kind.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings intergrity611, Thank you so much for taking the time to share your experience with us. I am so happy that you found our location and accommodations to be convenient and helpful. Please come back and visit us again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Fantastic Hotel"

5
TravelFun98, Salt Lake City, Utah 29/03/2021

My family loved our four night stay in the Main Street Suite. We chose this hotel because of this room. It was the perfect size to be together yet have separate space when needed. Our suite was in a separate building with two other suites (it only has stairs to access it). It has it's own parking space. The Main Street Suite has two bedrooms (one with a king bed and the other with two queens), two bathrooms (one with a jacuzzi tub), a sitting area with kitchenette, and two private balconies. We didn't use the small balcony but loved the large one. We liked that the small freezer had an ice maker in it (so no leaving the room with a bucket to search for ice). We loved having multiple TV's. We loved relaxing in the hot tub and being able to take a quick swim in the heated pool to cool off (we stayed in February). The hot tub is large so it wasn't hard to stay socially distanced. This was the best breakfast we've had at a hotel during the pandemic. An employee serves it and you can leave a tip. They had pancakes, cereal, eggs, bacon/sausage, instant oatmeal, yogurt, etc. There were a few indoor tables or you could take it to their nice outdoor seating (or back to your room). The staff was very friendly and helpful. We had a problem with internet the first night but they found a solution. The manager also gave us great ideas on things to do and where to go to watch the sunset. We loved the location. You can walk to a lot of restaurants and shops plus it's across from the Moab Information Center and close to Bike Fiend (where we rented bikes). Our suite was above Gloria's Cafe on Main Street but the windows did a great job of keeping it quiet. The only negative thing was it has a very tiny fridge. We also wished the large balcony had more seating options. It has two tables and 8 chairs but it would have been nice to have a bar and barstools or maybe a few lounge chairs plus a heater (it was in the 30's during our stay). We had a fabulous time and can't wait to come back again! I wish we could find a hotel like this every place we go. It was perfect.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings TravelFun98, What a lovely review of our property! Thank you so much for taking the time to share your experience. I am thrilled to see all of the ameneties you and your family were able to partake in. Many thanks for the suggestions as well; fantastic, helpful and suggestions we have not heard before (in regards to the balcony seating and heater). I hope that you will get to return to Moab in the future! We would love the opportunity to host you and yours again. Best Regards, Tricia Grawet Asst. General Manager

"Weekend Get away"

4
User 22/03/2021

My wife and I are set on visiting all hte national parks in Southern Utah, and we loved that the night before we were able to spur of the moment book a room for us, and with friends, and knock out a couple bucket list hikes with the kids. Best Western provided all the amenities we need to make our trip fun and relaxing. The kids loved the pool/hot tub area, the breakfast was above avg compared to other hotels we've stayed with, and the staff was incredible. Would highly recommend staying here again. The beds were great, the rooms were fairly large with room to just lounge about. The location is right on Main street, so you are walking distance from a lot of good shopping and food. We found ourselves walking a block north to the food truck park every night to enjoy that atmosphere and eat good food.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Christian A, Thank you for taking the time to share your experience with us. I am so happy to see that you and your friends accomplished many to-do's while staying at our property. Moab's adventures are truly limitless, so we will certainly hope for the opportunity to host you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Great"

5
E3136QHjeffreyb, Hotchkiss, Colorado 19/03/2021

Wonderful hotel. Attentive pleasant staff, nice rooms good breakfast. Perfect location safe bike storage. Definitely my go to hotel in Moab. Restaurants shopping nearby so no need to drive. Good parking

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings E3136QHjeffreyb, Thank you very much for taking the time to share your kind words with us! I am happy to see that we are your go-to Moab hotel! We hope that you will continue to come back allowing us to continue providing you with a perfect basecamp for all your adventures! Best Regards, Tricia Grawet Asst. General Manager

"Great place to stay"

5
SNG56, Scottsdale, Arizona 15/03/2021

We were visiting Moab for 9 nights as we wanted to explore the National Parks and do lots of hiking. We are BW members and this place looked great. We booked a King Suite so we had extra room. The front desk staff was superb, special shoutout to Kristen. Check in was super easy. The room was clean, and spacious. We asked for and received an extra refrigerator for the room (we had brought a ton of food with us). The breakfasts were great, and the guys in the breakfast room were all incredibly nice. After a few days, they figured out our orders. As we were there for a while, we did request, and received housekeeping which changed sheets, replaced towels, etc. We also used the laundry while we were there, great facilities, everything was brand new. The hotel location was great, we could walk to many shops and restaurants. Tons of hiking trails in the area and both Arches and Canyonlands NP were not far. All in all, one of the best stays we have ever had. Kudos to one of the the most pleasant hotel staffs we have ever encountered.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings SNG56, I am always so appreciative when guests who were in-house for many nights leave feedback! With 9 nights you certainly gain a perspective that can provide us incredibly helpful notes! As for your review - your kindness and lovely words have been passed along to our staff. Every department works with each other to collectively ensure the most safe, comfortable and enjoyable experience for our guests. I am delighted to see you felt that here with us. We hope to see you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Best hotel in Moab, hands down."

5
User 13/03/2021

The two gentleman working breakfast on Sunday, February 28, deserve a raise. They were the BEST! My little one really wanted bacon and asked if they had any. They happened to be serving sausage that day, but he went the extra mile, and made my little guy some bacon. The breakfast was SO good (not grab and go) and the staff upon check in, was the best. Thank you SO much!!! Also the two ladies the there in the afternoon of Saturday 2/27, I checked in after we arrived a little early, she gave me a free room upgrade and let us take our stuff up, so we could get to the pool after our long drive. It really made such a big difference!! The kindness and patience. Thank you!! I'm a single mom who works 3 jobs to provide, and it just really made our weekend that much better. ❤️

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Inspire603083, Wow. Thank you so very much, from all of us, for taking the time to share such beautiful comments regarding our property. Above all, we want every guest to feel like they are right at home while staying with us. I hope your kids and you will get to come back and play again very soon! Best Regards, Tricia Grawet Asst. General Manager

"Great Weekend"

5
User 09/03/2021

We travel to Moab a couple of times a year and each visit we try out different lodging options. This was our first experience with Best Western Canyonlands and we were not disappointed. It was exactly what we were looking for. A Large suite, comfortable beds, blackout curtains so room stayed dark, clean room, working a relatively quiet AC unit, hot breakfast & reasonably priced for the time of year. We asked for a quiet room on the 2nd floor, which they accommodated for us as it faced the back parking lot. Check in was easy, the girls at the front were exceptionally pleasant & helpful, the staff serving breakfast were super friendly as well. No bikes in the room but they did have a secure room in the basement that we were able to store our bikes and they made sure we had access to a hose to clean our bikes after each days ride. It is centrally located so walking around town was great. We enjoyed the upper outdoor deck for having breakfast that overlooked Main Street. Staff wore masks which was appreciated. We did not use the pool or hot tub but it was open and was a big hit for kids. The hotel was not full so I felt it was rather quiet compared to what it could have been. Overall a very pleasant stay and we would return.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings AnnieF1174, Thank you for taking the time to share your experience with us; thank you for all of the wonderful compliments you have left us with. We strive to ensure every guest feels like they are at a "home away from home". We will hope that you and your family will be able to return and visit us again in the near future! Best Regards, Tricia Grawet Asst. General Manager

"Moab awaits"

5
User 05/03/2021

This property is a perfect location, super clean rooms, nice breakfast and everything you will need to spend time at Canyonlands or Arches. We've been here a few times and it never disappoints. Front desk very helpful and courteous.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings terbotmm, Thank you so much for not only sharing your experience with us, but also for continually allowing us to host you and trusting that we will do what we can to take care of your needs. We look forward to the next time we are able to host you and yours. Best Regards, Tricia Grawet Asst. General Manager

"Great Family Stay - Main Street Suite"

5
maritravels2, Colorado 24/02/2021

Our family stayed in the 2 bedroom Main Street Suite (301) for a quick weekend getaway. 4 adults and one small child. This suite is very spacious, clean and comfortable, perfect for families. Nice gas fireplace in the living room, plenty of counter space and seating area. The beds are comfortable and we all slept great. Love that each bedroom has its own bathroom and private balcony! Smaller balcony in the king room, and huge balcony overlooking Main Street from the living room/2 queen room. We also have another balcony overlooking the pool at the suite entrance! This suite is located above Gloria's restaurant in front of the main hotel building. Access is only through a set of stairs, not too bad unless you need elevator to get around. We even had reserved parking. We brought our RZRs, so we parked the truck and trailer at the oversized parking behind the hotel, and parked the RZRs near the suite. Customer service was great and free hot breakfast was decent. We will definitely stay here again.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings maritravels2, What a lovely review of our property! Thank you so much for taking the time to share your experience. I am absolutely delighted to see that our Main St. Signature Suite suited all of your needs. We would love the opportunity to host you again. Best Regards, Tricia Grawet Asst. General Manager

"Great stay"

5
User 21/02/2021

Got a room here last minute and found it to be very nice. The woman at the front did a remarkable job and was super nice. We were not able to utilize all of the amenities but everything was clean and well managed. If you are looking for a hotel in Moab, this is the place to go.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
mullenp81, Thank you so much for taking the time to share your experience with us. It is always those last minute decisions that end up being the gems in disguise; no matter the route you took - I am delighted you found us! I sincerely hope that the need for adventure will strike again and you will get to come back and really get a feel for us as a property! Best Regards, Tricia Grawet Asst. General Manager

"Excellent hotel - will stay again"

5
BCDOhio, Sidney, Ohio 14/02/2021

We had a great experience at this hotel. The staff were all very friendly. The rooms were very nice with all expected amenities. The decor was attractive and seemed recent and was well maintained. Very clean. The bed was comfortable. The location was great - many restaurants in walking distance. Plenty of COVID-19 precautions in place. The breakfast was good - hot options and protein available. It was slow because they need to serve all items due to COVID restrictions, so allow a bit of extra time. This trip was a stopover on a road trip, so we didn't have near enough time to do all we wanted in the area. When we return for a longer stay in the area, we will definitely stay here.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
BCDOhio, What a lovely review! Thank you so much for taking the time to share your experience with us. I am so happy that you picked our property for your quick stopover and even more delighted that we can look forward to hosting you and yours longer in the future. Best Regards, Tricia Grawet Asst. General Manager

"Loved this hotel"

5
RTSeattle, Seattle, WA 12/02/2021

We stayed here one night and really enjoyed it. Our room was lovely - large, quiet, comfortable, and very clean. The shower had excellent water pressure. It was nice to have two sinks and mirrors, one in the bathroom and one just outside the bathroom. Breakfast was really nice, especially considering challenges with the pandemic. They did a great job and it was delicious. We are outside on a beautiful deck area, completely separated from other guests. This hotel is a block back from the main street in Moab, and it was really quiet. We didn't hear traffic at all. Highly recommended.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
RTSeattle, Thank you so much for taking the time to share your experience with us. Our terrace is truly one of my favorite areas on the property, and I love that you were able to begin your day outside all without pandemic procedural changes affecting your time. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great Stay-Thank you!!!"

5
User 08/02/2021

Overall, this was a great place for our little family. We traveled with our daughters, aged 10 and 13. My wife and I really enjoyed having BW Canyonlands Inn as our basecamp for exploring Moab. The check in was a breeze, the beds were comfy, and the hot tub was great in the evenings. Having the hot breakfast was nice before heading out to explore the parks. The hotel felt clean, and Moab was very quiet on our trip. I would highly recommend BW Canyonlands Inn for your stay in Moab.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Zrobinson1, Thank you so much for leaving us a review. I am so happy to see that you and your ladies felt at home before and after the day's adventures. Your family's recommendation is truly one of the best compliments we can receive! We hope to see you again in the future. Best Regards, Tricia Grawet Asst. General Manager

"GREAT LOCATION, very good hotel, a little higher than some but worth it"

4
stanniew, north carolina 22/01/2021

Stayed here for 5 nights while doing the national parks, great room, great location because we could walk to most restaurants we wanted to go to. parking was not that hard ( we were in the end of the season though). I would recommend it, price is few dollars more than some other close by but it was worth it to us

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings stanniew, We appreciate you taking the time to share your experience with us. Five days a great amount of time to spend somewhere and I love that you would still confidently return to us. We hope that time will come sooner than later! Best Regards, Tricia Grawet Asst. General Manager

"Peaceful stay"

4
WendyL5, Gallup, New Mexico 14/01/2021

Best Western in Moab has a great location. Just minutes from Arches National Park and Canyonlands National Park - both beautiful. Pasta Jays (restaurant) is within walking distance. The reception was friendly, fast check-in. The room including the bed linens were clean. The bed was quite comfy I actually overslept. Worth the stay and budget friendly.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings WendyL5, Thank you for taking the time to leave us your review. I am not sure that I have ever had a guest tell us they were so comfortable that they overslept, and I do believe that is truly one of the best compliments we could receive! I hope you will get to come back and visit us again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Relaxing stay at BestWestern"

5
User 09/01/2021

Me and my husband did a last minute trip to Moab and picked this hotel due to the location and pricing, very nice staff, clean room, and free continental breakfast. LOVED the location witch is right smack dab in the middle of town so you can walk to restaurants, the brewery and stores. Pool is not opened year round but the Hot tub was! Looked very nice, did not go in it this time, but will do our next trip back.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings prchula101, Thank you for taking the time to leave us a review. I am delighted to see that our property met all of your needs. I do agree, you will absolutely have to come back when it warms up and take advantage of our swimming pool and hot tub! Nothing beats a dip downstairs and then heading upstairs to catch drinks on the terrace with the sunset surrounding you. We will hope to see you both then! Best Regards, Tricia Grawet Asst. General Manager

"Great Hotel, Great Service"

5
Michael F, Miami, Florida 31/12/2020

Could not ask for a better stay. Room was spacious, service was great. Upon check in I met the person at the front desk, her name is Quincy. Could not ask for a nicer and friendlier check in. She was very accommodating and helpful. My family and I had a great experience and will be using this hotel again. Thank you for a great stay.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Michael F, Thank you for taking the time to leave such lovely compliments! Quincy was overjoyed to know she helped ensure you and yours were comfortable while at our property. We hope that you will get to return and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Staying for Arch and Canyonland"

5
Eno C, Oklahoma City, Oklahoma 30/12/2020

We love the location, the room is clean, people is nice here. I love the tea bags they have available for guests. The crews at breakfast service are very nice and willing to help with guests. Food at breakfast service bis very nice too.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Eno C, Thank you for taking the time to share your experience with us. I am happy to see that you enjoyed some of the finer details throughout our property. Our breakfast team will love to see that they made an impression on you. Please come back and visit us again! Best Regards, Tricia Grawet Asst. General Manager

"Wonderful overnight stay"

5
TinkaS16, Georgetown, Texas 30/12/2020

We stayed at this great Best Western during our summer national parks road trip. They absolutely delivered on their cleanliness and Covid safety precautions. The rooms are spacious and very clean. We had a queen bed suite with sofa bed and it was comfortable for our family of 4. Every staff member we saw was very friendly and helpful. The location of the hotel is just a few miles from Arches National Park. We were able to check in early so that we could unpack our vehicle, wind down and be ready for a beautiful sunset drive through Arches. Would absolutely recommend this hotel and would most certainly stay again!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings TinkaS16, Thank you for taking the time to leave us a review. I am thrilled to read over the highlights you have left us with, including your recommendation to others who may visit our home. I hope that we will be able to host you and yours again in the near future. Best Regards, Tricia Grawet Asst. General Manager

"Great Stay!"

5
User 19/12/2020

The hotel is in great shape, the Rooms were great size ,clean, great price ! Will totally stay here again next time I'm in moab UT. We just traveled across the country and this was the best value for our money yet

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings phalynxrisk, Thank you for taking the time to share your experience with us. It is a wonderful feeling to know we are still able to exceed our guest's expectations. We cannot wait to host you again for new Moab adventures! Best Regards, Tricia Grawet Asst. General Manager

"Great place, great location"

5
Marshall S, Highland Park, Illinois 08/12/2020

We stayed 4 nights here while visiting nearby Arches and Canyonlands national parks. The hotel is conveniently located in the middle of the main drag through Moab. Very convenient to several restaurants. The hotel was clean and staff were diligent about wearing masks during the pandemic. The room was a nice size for a longer stay, the bed was comfortable and everything was in working order. The staff helped us out with some printing we needed to do. We'd stay again if in the area.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Marshall S, Thank you for taking the time to share your experience with us! Four nights is an adequate amount of time to judge a property and I am absolutely thrilled to see that you felt confident, comfortable and welcomed while staying at ours. I hope you will get the chance to come back and visit us again. Best Regards, Tricia Grawet Asst. General Manager

"Very BEST Best Western"

5
Kenn S, Oldsmar, Florida 08/12/2020

One of our top 5 Best Westerns ever. Great front desk staff....comfy room...great location. Nice that they were serving breakfast in spite of Covid etc. Safety protocols throughout the property seemed to be followed.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Ken S, "One of our top 5 reviews ever!" Sincerely, thank you for the lovely review. I am happy to know we are proving to our guests that not only are safety precautions a priority but also that providing great customer service has continued to remain a priority as well! We hope you will come visit us again soon. Best Regards, Tricia Gravette Asst. General Manager

"Best hotel in Moab!"

5
User 06/12/2020

This hotel was awesome! We came for a hiking trip over the Thanksgiving holiday. Got a great price and we were so surprised at how nice the rooms were! Everything was super clean. The staff was super friendly and helpful! Breakfast was surprisingly good and very well organized to ensure safety during Covid. Everyone from the front desk to the breakfast staff to the cleaning staff and groundskeepers asked how we were and if they could help us in any way. Excellent location in Moab! We were able to walk to several great Restaurants for dinner each night. Highly recommend Spokes and Zaks Pizza. We will definitely stay here again! We give it. 10+ out of 10.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Rebecca L, Wow! Thank you so much from all of us for sharing your experience. I am so happy to see that our property and staff made sure your holiday weekend was safe and comfortable. Truly, that is what we strive for! Please come back and visit us again. Best Regards, Tricia Grawet Asst. General Manager

"Traveler be ware!"

3
Wanderlustsole, Salt Lake City, Utah 03/12/2020

The quality of the facility and service is good, but COVID-19 protective regulations are not enforced. There are signs throughout the facility stating that masks must be worn, but guest are allowed to be in common areas without them.

"Excellent Stay..."

5
User 29/11/2020

Stayed true to what they advertised! Excellent service, very clean. Followed COVID-19 guidelines as stated which was very important to us. Located right off the “main drag”. Close to eateries and shopping. We plan on returning as soon as we can.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings lwilkers2020, I am so happy to see that our property exceeded your expectations! Thank you so much for taking the time to leave us a review. We will look forward to hosting you again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Everything we needed"

5
sessiehiker, Santa Monica, CA 22/11/2020

Our stay couldn't have been better. The property is very nice. The room was great and very clean. Front desk reps were helpful and professional. Great location which is walking distance from downtown Springdale and right at the doorstep of Zion. We'll be back.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings sessiehiker, I am so happy to see you enjoyed your stay; regretfully, I do believe you left this for the wrong property! I would hate for this review to not make it to the Best Western Plus Zion Canyon Inn & Suites - which is the property I believe you are referring to. If you ever find your way down to Moab, we will be more than happy to accommodate you and yours! Best Regards, Tricia Grawet Asst. General Manager

"Our trip to the National Forests"

5
tess6241964, Bellingham, Washington 20/11/2020

My husband and I primarily stay at BW. This one was very nice. Great room, super staff, and Jessica even mailed my favorite pillow home overnight delivery. I was crazy excited to have it sitting in a USPS box on my doorstep when I got home. Thanks Jessica! Moab, UT is absolutely BEAUTIFUL... Canyonlands BW Plus is a great place to stay!!) I fell in love with the Ravens! They are very intelligent and well mannered. Not aggressive like Crows and Seagulls. I read later that you aren't supposed to feed them though. Oops!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings tess6241964, I am so happy that you and your husband enjoyed your time in Moab with us. Thank you for taking the time to leave a review. Jessica was happy to hear that your pillow arrived back home and was waiting already waiting for you! We hope to see you both again in the near future. Best Regards, Tricia Grawet Asst. General Manager

"Best Trip to Moab"

5
Quest48027818837, Spanish Fork, Utah 15/11/2020

We were in Moab to run a race during covid. This hotel was the best! They still serve hot breakfast every morning with their staff dishing it up. Rooms were very clean. If we needed anything, we quickly received it. All the staff wore masks at all times and really cared about the customers. The breakfast staff were the best! So patient and happy. We needed a late check-in so I could finish a business call, and they were happy to accommodate. Wi-fi was excellent and the hot top was large and nicely socially distanced. Will definitely stay here again for future races.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Quest48027818837, Thank you for taking the time to share such a lovely review! I am absolutely thrilled to see that you felt confident, comfortable and welcomed while staying at our property for your race! We cannot wait to host you and yours again. Best Regards, Tricia Grawet Asst. General Manager

"Great Location"

5
Kscott1610, Downers Grove, Illinois 04/11/2020

The hotel was in a great location right in the downtown area so it was easy to walk to restaurants. It was also very convenient to the Arches Park. The room was very comfortable and a great place to relax after a long day of sightseeing and hiking . I enjoyed the stay here very much .

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Kscott1610, Thank you for taking the time to leave us a review! I am so happy that you enjoyed your time in Moab at our property. I agree, our location truly cannot be beat! We hope that you will get to come back and visit again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Great Loation, Comfy Beds,"

4
minichix, Vail, Colorado 03/11/2020

This hotel is right downtown. We stayed here on two different nights recently as traveling to/From AZ. You did not hear the noise from the main road, however, we could hear the people talking in the rooms next door. However, The hotel was quiet at night and got a great nights' sleep. We had a nice size room both stays. Beds were comfortable. BW has covid protocols in place. Guests are required to wear masks in common areas. The staff is friendly and checking in is quick. They have a nice upstairs outside deck with a fireplace where you can sit anytime. Would stay here again.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings minichix, Thank you for taking the time to share your experience with us. I am so happy to see you enjoyed your time in Moab with us. Your review touches on all the important aspects of a hotel stay - we couldn't ask for a better compliment. I hope you will get to come back again soon for more adventures! Best Regards, Tricia Grawet Asst. General Manager

"A good place to sleep after adventuring."

4
phoebe75, New York City, New York 02/11/2020

My family of 4 ( including 2 kids) stayed here for 4 nights while visiting Moab. I knew we would mostly just be sleeping here and looked for a good value. We had lots of adventures planned for each day and it was perfect for our needs. It's a perfect location. Close to so much stuff! Check in was easy and we noticed Covid cleanliness being handled well. This was important to us and i was very pleased. All guests/staff wore masks, breakfast was to go and not buffet style but given to you or you could eat on the terrace. The room was kind of tight but like I said we were there mostly to crash. The beds and linen could be softer. My 6 year old actually called it a "paper bed" lol. She wasn't wrong but we got used to it. Housekeeping was readily available to bring us what we needed but there is no daily cleaning done for covid reasons. This is what we were prepared for anyway. I didn't want anyone coming into the room. ** I found the staff to be super friendly and helpful. Providing towels/toiletries, and information whenever we needed it. They have a wifi issue and honestly it sucks but again i didn't need it a ton but if you need it for work this is not reliable. The gym is tiny and basic but not bad for a little extra workout. There was nobody. there when i went with my daughter. we wiped things down and felt good about it. If there had been more people in there we would have left. The pool- it's closed now but my kids were lunatics and swimming in ridiculously cold weather and i was in the hot tub. It worked and we were so pleased. A heated outdoor pool is a nice draw to this place. For our needs this was a perfect spot. I didn't give it a 5 because the linens and towels can really be softer.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings phoebe75, Four nights is an excellent amount of time to spend before leaving a detailed review. Thank you so much for taking the time to share such a lovely and thorough review regarding your time with us. We need guest feedback to know which areas need to be improved; we appreciate it greatly. I am pleased to see that you were able to take advantage of our downtown location. It helps to reassure us knowing that you felt comfortable and confident with us - despite the current interesting times we are experiencing together! I hope that you and yours will get to come back and see us again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Great hotel"

5
BarbaraS430, Houston, Texas, United States 01/11/2020

This is a great place to stay. Right in town and walking distance to lots of restaurants and shopping. The hotel has a great breakfast, nice pool, and hot tub. Also, there was a fire pit outside which was perfect place to relax after a long day. I would definitely recommend.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings BarbaraS430, Thank you so much for taking the time to leave us a review. I am so happy to see that you enjoyed your time in Moab with us; I must agree with your - our terrace with the firepit lit at night is such a beautiful way to end the days adventures! We hope you will get to come back and see us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Extremely Walkable"

4
kykatie, Union, Kentucky 31/10/2020

Overall, we really enjoyed our stay in Moab at Best Western Canyonlands! As other reviewers mentioned, the hotel is in a great location, within walking distance to many restaurants. Our room was comfortable and the breakfast in the morning was nice. The employees were friendly and we took advantage of the on-site laundry facilities although, I would highly recommend buying your own detergent and dryer sheets, or packing your own. It was expensive! I didn't give 5 stars because I felt the price was a bit high for what we got with this hotel. It was a little run down feeling and I think there were other options in the main downtown area that were cheaper. There is even another Best Western location right down the street that was a little less expensive. If we return, I would probably explore those other options before booking a room here again.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings kykatie, Thank you for taking the time to leave a review regarding your recent stay with us. Our guest reviews provide excellent insight into all the areas we can work on to be that perfect base camp. We do renovations every Winter at our property and being aware of things that should be addressed are appreciated. With our pricing, we do both weekly and daily price comparisons with other properties in our quality range to ensure we are in line with the rates other hotels in our range are charging. Our rates do tend to go down in November all the way to mid-March. I do know that we will never have another chance for a first impression, however I sincerely hope that you will allow us the opportunity to host and serve you again. Best Regards, Tricia Grawet Asst. General Manager

"Great location "

5
JudiE2960, Gilbert, Arizona 29/10/2020

With all the traffic and road work in Moab, this hotel is in the best location. We easily walked to restaurants and downtown stores. The room was clean, the bed was comfortable and the shower had strong pressure. Would recommend and would definitely stay here again.

"Wonderful stay!"

5
Michele84084, Salt Lake City, Utah 29/10/2020

Such a lovely place with fantastic staff. It's the best location in Moab with easy access to everything. The on-site breakfast is very good and included. My kids loved the pool area and I loved the giant hot tub. Highly recommend!

"Great Location in Moab"

4
User 27/10/2020

This hotel is conveniently located in the middle of main street in Moab with lots of restaurants and shopping nearby. Our room was spacious and the breakfast was great. A little high in price but we would have had to get out of downtown to find lower price with same amenities.

"EXCELLENT EXPERIENCE OVERALL"

5
frg0125, Atlanta, Georgia 26/10/2020

Very friendly, accommodating and pleasant to deal staff. Under COVID, the processes in place and the precautions taken made us feel comfortable to stay and to enjoy breakfast in a pleasant outdoor setting. Rooms are large and comfortable and the internet worked fast.

"Great hotel"

5
seasonit, Denver, Colorado 25/10/2020

We had 3 couples visit this past weekend and it was great. They were nice and helpful when we made the reservations. They recommended we keep the rooms under one name so we would have our rooms together. The check in and out was easy. The staff were nice at check in and at breakfast. They just opened hot breakfast again; they tell you your options and then serve you. The rooms are clean and big. Upstairs patio was great to have breakfast on and we ordered take out one night for dinner and ate on the patio that night. The beds are comfy and the towels are nice and large and absorbent. That seems like a funny thing to comment on, but some hotel towels suck. I would for sure stay here again.

"Nice, Comfortable, & Clean"

4
Chrys R, Garland, Texas 23/10/2020

Nice hotel centrally located on Main St with restaurants and shops very close. Some shared the parking lot and everything was in walking distance. Extra amenities like reading lights on the custom headboards and really loved they had a magnifying makeup mirror. The beds were comfortable and the room was exceptionally clean. Hallways were very dated, but we're not sleeping out there. Breakfast room is upstairs and they served us a nice hot breakfast and we took it out on the very nice balcony patio. It was a bit chilly that morning, but enjoyed the view. Most took it back to their room or to go. Thank you BW Moab for providing that during Corona as others in Colorado did nothing. It made a good start to our day of exploring Arches N P. Drawbacks were that there were too many little “nightlights” in the room. Like lighted switch plates, smoke detector, microwave, TV, a plug under the desk with 2 lights on it, and the large crack around the door seal. A lot of hotels put these cabinets with microwave, fridge, and drawers right across from the foot of the bed. Nice concept, but the microwave numbers lights shine right in your face when in the bed. Also the room rate was very expensive and we could only stay the one night instead of the 2 I had wanted. I noticed it was at least $110 cheaper the week before and after. So I felt a little taken advantage of. With that being said we would definitely return again and just try to get a firm date further ahead of time. Thank you also to the front desk young lady that made sure I had a room facing the back and I didn't hear any road noise!

"Better than average"

4
Odusseus1000, Cave Creek, Arizona 19/10/2020

The rooms are large and comfortable. The breakfast is awful. The location is perfect-10 minutes to Arches (if there is no traffic, but 30 minutes at busy times as 5 miles of 190 are down to two lanes because of road construction), very close- 2 to 5 minute all the Moab restaurants and shops. On the noisiest road ANYWHERE but the hotel is very quiet. For $200 a night I expect a bathrobe and real glasses and coffee cups. It has none of these.

"4 night weekday trip to Moab"

4
Jeff W, Huntsville, Utah 17/10/2020

The hotel is walking distance to most restaurants in the town of Moab. While back from the main road in town, the rooms were quiet. The staff was helpful and friendly, the rooms were clean, and the breakfast buffet was very good.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Jeff W, Thank you for taking the time to leave us a review regarding your recent stay. I am so happy to see that you enjoyed so many aspects of your time in Moab with us. Please come back and visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"A Great Stay in a Beautiful Area of Utah!"

5
timman19, New York City, New York 01/10/2020

This is a very nice hotel with a great downtown location in Moab. We stayed here for four nights during our visit to the nearby national parks. We arrived just after check-in time and were greeted by a very friendly and polite woman at reception. We were quickly checked in. Our room was the Presidential Suite which we had booked many weeks in advance. The suite was quite large and looked new. There were no marks or scratches on the wall or on the furniture. Since there were three of us, my wife and I took the bedroom and our friend the living room which had a sofa bed. All of us were quite comfortable and we even had our own televisions. The suite also featured a kitchenette and a table with chairs. The bathroom was quite large. There were two vanities: one in the main bathroom and one just outside of it which was very handy. The kitchen included a coffee maker, toaster, a small stove, and oven but we did no cooking as were on vacation. Due to COVID, our room was not serviced during our stay. We left used towels and bags with garbage outside the room as directed by reception. Those were picked-up by the hotel staff. Toiletries and fresh towels were gladly provided by reception when requested in person. They did a great job on that. The hotel had just started serving a hot breakfast again when we got there. It had been suspended due to COVID. This was provided in a breakfast room which right above reception. The staff served the food that was requested. This was fine but the portions given initially were very small. However, they were increased upon request. There were a few tables provided to eat at, but most guests returned to their rooms to eat as we did. The hotel is within short walking distance of restaurants, bars, and shopping. There are two restaurants right next door to the hotel. There is parking available and this seemed to fill up quickly each night. One night, we were unable to use the parking lot but there was street parking available right next to the hotel's parking lot and that was fine. The hotel also had a nice outdoor pool. We used this one day after a trip to Arches where the temperatures were in the 90's and it was quite refreshing. The hotel is not that far from Arches National Park. Canyonlands is a bit further, but you will not find any hotels close to the entrance anyway. So, overall, a great stay at this hotel. A great job by the staff despite the COVID restrictions in place. They really worked hard to keep the guests happy. We would stay here again.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings timman19, Four nights is an excellent amount of time to spend before leaving a detailed review, and what a compliment it is to see that you would allow us to continue to be your base camp! Thank you so much for taking the time to share such a lovely and thorough response. I am pleased to see that you were able to take advantage of our downtown location. There are far too many delicious eateries to choose from near us! I am also delighted to see that our current procedures made your stay enjoyable and comfortable - despite the current interesting times we are experiencing together! I hope that you and yours will get to come back and see us again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Thank you Carlos!"

5
KaseyA_11, Billings, Montana, United States 26/09/2020

Carlos from Best Western Moab is a rockstar who helped our crew with dishes and dishwasher services. Thank you Carlos! You were a super help and we appreciate you!!! (From our guides, Steve, Stephen & Alisa).

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings KaseyA_11, Wow! Your comment absolutely made Carlos' day! Thank you so much for taking the time to leave him such lovely compliments. Please come back and visit us again. Best Regards, Tricia Grawet Asst. General Manager

"Perfect location"

5
User 22/09/2020

It doesn't get any better in terms of location in Moab. Walk out of the lobby to restaurants and shops, just steps away. The hotel was super clean, welcoming lobby, nice pool. We loved our stay there!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings me_so_happy, I am absolutely thrilled to see that we met all of your needs as a Moab basecamp. Thank you so much for taking the time to share your compliments. Please come back and see us again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Awesome"

5
jefflef, chicago 16/09/2020

Great hotel. Great location. Great pool. We researched hotels a bit and decided to get one closer to town. This is a very nice place. Clean rooms and COVID-19 aware. Used their laundry room which was very handy.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings jefflef, Thank you for taking the time to leave us a review! I am delighted to see that your research paid off and you were able to enjoy multiple amenities of our property. We hope you will get to return and visit us again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Perfect location, nice hotel design"

4
Andrea P, San Diego 01/09/2020

Great location on Main street in Moab, near restaurants, stores and Arches Nationalpark. Central, but also a bit set back from the road to provide some privacy. Due to Covid, the breakfast was handed out with ready-to go options but still well handled. Room was good size and nicely, modern designed. Fridge and microwave were appreciated. Beautiful pool area and loved the roof top seating area. Plenty of parking.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Andrea P, Thank you very much for taking the time to leave a review regarding your recent stay with us. I appreciate you noting that our breakfast, despite being a modified version, was still a pleasant experience during your stay. I hope we will get the chance to host you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"More Than Meet Our Expectations"

5
stropol, Saint Louis, Missouri 27/08/2020

During this pandemic it would not be fair to judge a hotel by before Covid standards. However, this hotel exceeded our expectations for travel lodging. The check in was efficient, the large updated room included a refrigerator and microwave as well as two sinks, one outside the bathroom and one in the bathroom. Both sinks had large countertops. The most important aspect was because of the current cleaning standards in place, we felt assured that we were in a safe environment. Breakfast was great! Everyone was socially distanced and able to request food items that were placed in bags by the servers. We could either eat in our room or on the lovely outdoor patio. Food items included fruits, muffins, granola bars, juice, coffee, milk, burritos (that could be microwaved) and several types of cold cereal and instant oatmeal. After exploring the National Parks and experiencing the 103 degree heat, the large, refreshing outdoor swimming pool an added feature. There was also a large spa hot tub that guests could enjoy during cooler weather. I would highly recommend this hotel.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings stropol, Wow! Thank you so much for taking the time to leave us a review. I am genuinely so happy to read that you enjoyed your room, the new modified breakfast and pool area! Despite the ever changing times we are all currently facing, our team is still wishing to provide the best customer service that we possibly can; prior to the pandemic and even more now, your recommendation is the greatest compliment we can receive! Please come back and visit us again. Best Regards, Tricia Grawet Asst, General Manager

"Made our stay in Moab, during these unique times, very pleasant."

5
JrBill, Hazelwood, Missouri 22/08/2020

We stayed for 5 nights. It was a very comfortable and clean room. Due to Covid, the complimentary breakfast was served by staff in bags rather than one helping themselves. Basically "Continental Breakfast" type offerings. Really liked having booklights on the bed! Also enjoyed sitting on the upper deck in the evenings while eating dinner (our food) or playing games. Very friendly staff. Walking distance to shops and restaurants.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings JrBill, Thank you so much for taking the time to leave us a review. i am thrilled to see that you enjoyed your time in Moab with us as your base camp. I do hope that you will get to come back when we can provide the full extent of our amenities again, and really give us a chance to impress you! Best Regards, Tricia Grawet Asst. General Manager

"Moab recharge"

5
James J, Chicago, Illinois 13/08/2020

My family was in the middle of a 2 week backpacking vacation and needed a showers, soft beds and a/c. The room was spacious very accommodating and allowed for space and comfort. The pool is very clean and refreshing, hot tub is great good temperature and powerful jets. We passed on the modified breakfast but the breakfast room was very clean and had outdoor seating. Great locale and great staff.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings James J, Thank you for taking the time to leave us a review! I am so happy to see that you and your family enjoyed the break from backpacking while staying at our property. I hope you will all get to come back when we are able to serve our normal breakfast again and let us REALLY impress you and yours! Best Regards, Tricia Grawet Asst. General Manager

"Needs Renovation"

3
User 12/08/2020

The location was excellent and the pool and common areas appeared to be fixed up, but the rooms smelled musty if you ran the air conditioning (which lets face it in July in Moab you MUST do) and the room had the underlying smell of stale cigarette smoke (like it had formerly been a smoking room). Would not stay here again without renovation.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings laurakX1227YU, Thank you for taking the time to leave a review regarding your recent stay with us. Our guest reviews provide excellent insight into all the areas we can work on to be that perfect base camp. We do renovations every Winter at our property and being aware of things that should be addressed are appreciated. I would like to apologize for our property not meeting your expectations 100%; we sincerely hope that you will one day get to come back and give us another chance to impress you. Best Regards, Tricia Grawet Asst. General Manager

"Convenient to Arches National Park"

5
twobacks, Sandy, Utah 04/08/2020

I stayed at this hotel while touring Arches and Canyonlands National Park. I got a good night's sleep every night I was there. The breakfast was good every morning. The hotel is located between both parks.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings twobacks, Thank you so much for taking the time to leave us a review. I don't know that we could ask for a more kind and straightforward experience during these uncertain times! We appreciate you and hope that you will come back and visit us again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Perfect Place between both parks!!"

4
Gretchen M, Timonium, Maryland 02/08/2020

Very convenient for walking in the town for restaurants and shopping. Great location to visit both Arches and Canyonlands. Room was more than adequate, with the exception of getting all your towels, toiletries from the front desk because of covid. Really didn't like not having my room made up each day either. The bag breakfast was fine and acceptable. The pool was open and a nice retreat from the heat.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Gretchen M, Thank you for taking the time to leave us a review! I understand the frustration in not receiving housekeeping services; we truly cannot wait to be able to go back to being able to accommodate our guests in the ways that they, and we, are used to! Please come back and visit us again! Best Regards, Tricia Grawet Asst. General Manager

"Moab Vacation"

5
m0m0f4beauties, Nebraska 02/08/2020

Wonderful hotel, friendly staff, convenient location. Even with COVID-19 they provided a substantial warm breakfast option. The kids loved the pool and hot tub. Staff always willing to offer hiking and restaurant recommendations. Definitely recommend this hotel

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings m0m0f4beauties, It brings me joy to know that we have curated a Moab base camp that suits adventurers of all ages and backgrounds! Thank you for taking the time to leave your kind words with us. I hope that you and your family can return to us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Perfect location in Moab!"

5
FrequentFliers30306, Atlanta, Georgia 01/08/2020

Great place for Moab, Arches and Canyonlands. Can walk to awesome restaurants and cute shops. Nice pool. Good laundry facility. Staff is super nice and helpful. Rooms comfortable and clean and nicely furnished. Because of Covid, breakfast was limited but had good variety of takeaway items (yogurt, muffins, fruit, granola bars, cereal, juice, coffee).

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings FrequentFliers30306, Thank you so much for taking the time to leave us a review! I am so genuinely happy to see that you enjoyed your time at our property, even given the COVID circumstances. I hope that you and your loved ones will get to come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manger

"outstanding location"

4
Claudia H, Broomfield, Colorado 29/07/2020

While the hotel is not new and shows some signs of ageing it was clean and they were using Covid awareness w/sanitizing, masks, etc. The deck on this hotel is wonderful but mostly unusable in the summer because of the heat. Moab is usually swamped in the summer but with the current state of affairs it was not. This hotel is right downtown. Park your car and walk to any/all restaurants and shops. Would stay here again.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Claudia H, Thank you so much for taking the time to leave us a review! I am happy to see that you were able to take note of the newest procedures we & Best Western have put into place to help keep our beloved guests and staff safe. I hope that you will be able to return to us again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Fabulous place"

5
lgulotta, Las Vegas, Nevada 27/07/2020

This hotel was superb. The check-in process, room cleanliness, customer service experience (especially Sabrina), the breakfast and the check-out process were all perfect. The location of the hotel and it's overall look is spectacular. I would easily stay again and definitely recommend this hotel to anyone touring through Moab!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings lgulotta, We cannot thank you enough for your lovely compliments to us and our team! Sabrina was absolutely overjoyed that she helped make your trip extra memorable. We all hope that you will be able to return to us again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Great Moab spot"

4
writetojanna, Orem, Utah 20/07/2020

This hotel is in a perfect location of downtown Moab, close to Arches and Canyonlands, great pool and work out facilities, and walking distance to lots of great restaurants and shops. Perfect for a nice staycation!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings writetojanna, I am so happy that you enjoyed your time in Moab with us, and greatly appreciate you taking the time to leave us a review! Truly, our location just cannot be beat; I am happy to see you were able to take advantage of our proximity to downtown Moab. Please come back and see us again! Best Regards, Tricia Grawet Asst. General Manager

"Great Place!"

5
User 18/07/2020

I'm not very partial to the big chains but this place was the exception. The rooms were very nice, the hotel is situated in the heart of Moab and best of all the staff really care about their jobs. There aren't many chains that will call you when your daughter leaves her precious blanky and go the extra mile to mail it back to you. From the front desk reception to the breakfast personnel, this place has people that care about their jobs. I'll be back in a heart beat.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Houseofhallz, Wow! We cannot thank you enough for such lovely compliments. I must agree and say that you hit the nail on the head in regards to our staff! With all that is going on in our world and the restrictions/changes we have had to implement it has proven more difficult to establish connections with our guests. I am delighted to see that our customer service did not let you down! We will look forward to hosting you and yours again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Cold sugar breakfast"

2
User 14/07/2020

A healthy breakfast to start each morning is important to us. We either pay more for a hotel that serves a hot, healthy breakfast or we pay less for a hotel and go out for breakfast. I decided I wanted my family to have the benefit of going to breakfast at their own time. This hotel was expensive, but I figured that it was worth the hot, healthy breakfast advertised. However, the breakfast advertised was not served and not advised on their website and the charges were the same. The next morning for breakfast we had a choice of water or a juice, not both, a muffin or a breakfast bar, (loaded with sugar), a frozen burrito (processed and loaded with sugar and fats, that you had to go back to your room to cook in the microwave) and a yogurt (loaded with sugar). My question?? What does a diabetic or someone watching their sugar intake eat? " I am sorry mam" was the response, yet the night before we stayed in a cheaper hotel, which advertised a continental breakfast and they served boiled eggs, grits, oatmeal, and healthy breads that could be toasted or baked, with a choice of fresh fruits. They served us and we sat at a table to eat. The table and chairs were sanitized immediately when we were done. They also gave us a bottle of water and choice of a juice and coffee. In addition, they made waffles on request. I was very disappointed that I had to spend an additional $200 on my vacation budget to feed my family breakfast, when I already paid for breakfast in the room charges. I understand with the virus, things changed, but if you can hand out a cold breakfast to go, why cant you hand out a hot, healthy breakfast to go? The previous hotel is under the same guidelines for Covid-19. Rooms were clean and a nice size for family, location is good, but there are hotels in the area that are just as nice and cheaper. Therefore, you can take the extra money to buy a good breakfast, numerous places in Moab! I did talk to someone at the front desk to have a manager contact me, but the manager did not respond. I am very disappointed in this hotel for the price I paid! There are much better options in the vicinity.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Meander152028, Even though we have already spoken privately, I do still want to thank you for your feedback. We do encourage honest reviews including the good and bad! We need the honest and raw feedback - how else do we know where to brainstorm ideas on the areas we do have the ability to improve on. I do appreciate you for allowing us to touch base and converse regarding your time with us one on one again. You may feel free to reach out to me further if there is anything else I can assist you with. Best Regards, Tricia Grawet Asst. General Manager

"Great customer service and clean hotel!!"

5
DanKearney, Kearney, Nebraska 14/07/2020

This was our first family trip since the pandemic had shut down our travel. We were glad that we chose the Best Western Plus in Moab as one of our choices to stay! We had a gift card that had expired because we hadn't left the state in months. The front desk staff along with the helpful customer service department were able to extend the expiration date so that we could apply it to this stay. The hotel and room was exceptionally clean which gave us a comfortable and safe feeling. As in the past, we will definitely continue to trust our travel stays to Best Western!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings DanKearney, Thank you so much for taking the time to share your experience. I am thrilled to see that you were able to relax, enjoy and still feel safe with us as your base camp. I enjoy when reviews share examples of our Front Desk team going the distance for our guests as I know they each genuinely want to make every one of our guest's feel right at home. We will hope for the chance to see you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Nice"

4
JulieVR R, Kahoka, Missouri 13/07/2020

Very concerned about COVID protection. Very nice hotel, nice staff, and perfect location. Within walking distance of food and shops. Private parking. Carry out breakfast was good and the two men handing it out were super nice. Highly recommend.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings JulieVR R, Thank you so much for your review! i am so happy to see that you felt safe and comfortable during your time with us. Your recommendation is the best compliment we can receive; Jose and Jorge will also greatly appreciate the breakfast compliment! Please come back and visit us again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Great experience in the Main Street Suite"

5
Aaron F, San Francisco, California 07/07/2020

We were a group of 3 who all wanted our own beds and a nice place to hang out after days of hiking in the national parks. We were fortunate that the 2-bedroom Main Street Suite was available (1 king, 2 queens). It's in a separate building next to the main hotel building, and it has reserved parking spots for convenience. As the name implies, it faces out to Main Street, the main drag in Moab. The suite seemed to be fairly new or remodeled with a nice comfortable decor. The king bedroom has a comfortable bed, a jacuzzi tub in the bathroom, and a small private balcony. The 2 queens bedroom has its own bathroom as well. The living room has a comfortable couch, a minimal kitchenette, and table & chairs. The slide-out refrigerator and freezer were nice, but I do think it was an odd choice to put a tiny sink in the kitchenette, and also not include a stove. Why waste all that counter space? Although the larger main balcony outside the living room has a nice view of the surrounding mountains, it turned out to be not a very relaxing place to hang out because of the many loud vehicles driving by. The breakfast was a decent attempt at being safe and also having a few choices. The pool was lovely and refreshing in the Moab summer heat. Overall, it was a nice home away from home and we had a good stay. I'd highly recommend this Best Western to anyone visiting Moab.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Aaron F, Wow! Thank you so much for taking the time to share your experience with us. I am happy to see that our Main Street Signature Suite was able to comfortably accommodate all members of your party! I hope that you will be able to come back and visit us again! If you do return to Moab with a smaller party, our Presidential Suite does include a stove in the kitchenette! Best Regards, Tricia Grawet Asst. General Manager

"everything you would expect"

4
Joe P, Fullerton, California 02/07/2020

Everything you would expect from a Best Western property. The rooms were comfortable and clean and the staff friendly and courteous. Parking available near entrances closest to rooms. COVID precautions in place so breakfast impacted. Bagged options could have been better.

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings Joe P, Thank you so much for the review! We truly appreciate your time and feedback. I apologize that the COVID breakfast was not as inclusive as our usual breakfast spread, we are always open to ideas and suggestions and are genuinely trying to get our hands on any delicious pre-packaged items we can. I hope you will be able to come back and visit us again. Best Regards, Tricia Grawet Asst. General Manager

"Great Stay Outside of Arches"

5
Andrea W, Brooklyn, Ohio, United States 30/06/2020

This Best Western property is in a great location; right on the "main drag" in Moab, a few minutes drive to Arches National Park, and about 30 minutes to Canyonlands National Park. We initially chose this property because it has a Tesla Supercharger onsite. However the property itself exceeded our expectations. We loved and made use of the second story balcony/firepit area. We ordered take-out from the Italian restaurant next door and enjoyed it on the balcony with some wine (we just asked for wine glasses from Reception!). Other restaurants, bars and shops were walkable from the hotel as well. The bed was very comfortable and the bathroom was spacious and clean. The price was a little steep compared to other hotels during our cross country trip but it seems this is the norm in Moab. We enjoyed our stay very much!

Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this review
Greetings adwittine, Wow! Thank you so much for sharing your experience with us. I am so happy that we were able to be a comfortable base camp for you; from our Tesla Superchargers, to Pasta Jay's and our terrace to unwind at the end of the day! We hope that you will get to come back and visit us again! Best Regards, Tricia Grawet Asst. General Manager

"Just what you want on a trip"

5
poems71, Huntington Beach, California 25/06/2020

We came here because of the reviews and found them to be true. COVID diminished the stay a bit but the staff did everything right to try and lessen the inconvenience. Nice bright and helpful staff, very clean, good location, nice room amenities, and premium tv channels. Oh, nice pool area also.

TriciaGrawet, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings poems71, Thank you so much for taking the time to share your experience with us. I am so happy to see that you were satisfied with your stay. We understand the frustrations with all the changes being implemented. We continue to cross our fingers in hope of getting to go back to "normal" more soon than not, and back to providing the level of customer service our entire team is dying to give! Best Wishes, Tricia Grawet Asst. General Manager

"Comfortable Stay"

5
ccbrimley, Draper, Utah 22/06/2020

Comfortable place. Love the rooftop area but more comfortable seating would be nice. A bit noisy being right on the main street. Someone needs to get control of the loud vehicles racing up and down the street. We witness several near misses. Within walking distance to several shops and dining establishments. I would definitely stay here again.

TriciaGrawet, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings ccbrimley, Thank you so much for taking the time to share your experience with us. Knowing you would come and stay with us again is one of the best compliments we can receive! We certainly hope that you will get to come back and visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Family vacation to Moab."

5
WeverCrew, Marysville, Ohio 13/06/2020

This hotel has wonderful staff--the front desk staff pointed us in the right direction for dinner twice, and both the Spoke and Zax had wonderful food. The hotel was older, but has been remodeled and upgraded--best parts were the roof top deck and the pool area. Our teenage boys loved the huge hot tub. When we were there the weather was HOT--a few more chairs with umbrellas around the pool would be nice. Breakfast was sparse due to COVID, but the staff was helpful with work arounds. Our room overlooked the pool--something I would avoid next time as it was loud and we go to bed early. Otherwise, excellent stay! (LOVED all the access to recycling stations too!)

TriciaGrawet, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings WeverCrew, We greatly appreciate you taking the time to share your experience with us. Our Front Desk team will be so happy to see that you enjoyed their dinner recommendations! I sincerely hope that you and your family will be able to return to us again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Excellent location, awesome spa"

4
User 08/06/2020

Beautiful hotel, perfect location right in the middle of town, nice clean rooms, only issue was key cards never worked had to have them programed three times, got locked out twice and had and one of the two keys never worked on the room door, very limited parking

TriciaGrawet, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings nuttind, We appreciate you taking the time to leave us a review and share your experience with us. I apologize that our key cards were a frustration. The switch from magnetic keys to a microchip (this way credit cards and cellphones cannot affect them!) has proven to make our keys more particular in their placement against the locks. We do also have additional parking options available for our guests if and when it's necessary. In our normal swing, our breakfast room is not limited to where it was during your visit. Right now, we are doing our best to maintain a sanitary but still hospitable experience for all who come through our doors. My hope is that you will be able to return when we are able to truly show the lengths and strides our property enjoys making for our guests to have the best base for all of their Moab adventures. Best Regards, Tricia Grawet Asst. General Manager

"Short stay"

5
User 13/05/2020

As a mom with kid , I felt well taken care of and safe. The breakfast option was different but they delivered bags that had hand written messages on them. A very nice touch . The roof top terrace was great for enjoying the beautiful weather they were having.

TriciaGrawet, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings cudalova8, Thank you so much - not just for your review, but for also allowing us to host you and yours during these very interesting times. I am overjoyed to see that you felt safe and cared for while staying with us. We hope you will get to come and see us all again soon. Best Regards, Tricia Grawet Asst. General Manager

"Great stay"

5
LM0807, Charlotte, North Carolina 28/03/2020

This BW was clean, had a nice pool/hot tub area, and great breakfast. All of the staff we encountered were accommodating and very friendly. It is in a perfect location to walk to all of the restaurants and shops in town. We would definitely stay here again!

TriciaGrawet, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings LM0807, My sincerest apologies for the delay in response. This is certainly an interesting time in all of our lives. Please do know that your review means so much to us! I am so happy that you took the time to share your wonderful review with us. I am even more delighted to see that you enjoyed your time with us as your host! We hope to see you again in the future. Stay safe, best wishes to you! Tricia Grawet Asst. General Manager

"Nice Stay!"

5
Audrey M, Maple Grove, Minnesota 14/03/2020

We had a 2 queen bedroom suit which was very nice. The beds were comfortable and the room was clean and very quiet. The hotel staff was very helpful and gave us a good recommendation for dinner. Breakfast was amazing with all sorts of options both hot and cold. Highly recommended!

Tricia G, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Audrey M, We appreciate you taking the time to share your experience with us. A guest's recommendation of our property is one of the best compliments any property can receive, and we sincerely thank you for your words. I hope you will be able to come back and visit us again in the future. Please know that our entire staff hopes you are well, safe and wishes you the best in your travels and thereafter. Regards, Tricia Grawet Asst. General Manager

"Quiet Clean good breakfast"

5
Bruin14, Albuquerque, New Mexico 09/03/2020

Stayed two night. Very good breakfast room, better than recent stays in Hampton Inn's. Plenty of towels in bathroom, every thing worked in room. You can decline housekeeping (there is a door hanger to put out for this) for 500 extra Best Western points. Plenty of places to walk to for meals (try The Spoke which is next door). Restaurants had different prices for weekend vs weekday.

Tricia G, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Bruin14, My sincerest apologies for the delay in response as we worked out technical difficulties in accessing our account. Please do know that your review means so much to us! I enjoyed reading over your review and seeing the things that stood out to you the most. The amenities that you noted are ones we have diligently worked on to what we feel works for any one who allows us to be their hosts, with of course additional incentives to our valued members. We hope to see you again in the future! Stay safe, best wishes to you! Tricia Grawet Asst. General Manager

"So clean & new"

5
Palisadeboy, Cedaredge, Colorado 02/03/2020

This hotel is in an amazing location, walk to all the best restaurants in Moab. The staff is super nice and fast, above-average hotel breakfast. The hotel has great sitting areas, pool and room are like new. We have stayed in Moab many times but never here I have been missing out for sure.

Tricia G, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Palisadeboy, My sincerest apologies for the delay in response as we worked out technical difficulties in accessing our account. Please do know that your review means so much to us! I am so happy that you taking a chance gave us the opportunity to leave such an impression. We hope to see you again in the future! Stay safe, best wishes to you! Tricia Grawet Asst. General Manager

"4-wheel trip"

5
Judy H, Grand Junction, Colorado 23/02/2020

This is our new favorite place to stay in Moab. We had a suite & it was so roomy & had a fridge and microwave. It was off season & so inexpensive, plus the full complimentary breakfast was outstanding! We will be back!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Judy H, Thank you so much for taking the time to share your experience with us. I am absolutely delighted to know that your room was comfortable and our breakfast helped start the mornings off right! We cannot wait for the opportunity to host you again! Best Regards, Tricia Grawet Asst. General Manager

"Great service"

5
User 18/02/2020

This is a great place to stay in Moab. Excellent breakfast provided and a very helpful staff. This was the second time we have stayed there for multiple days and we will be coming back again next year. Also the facility is within walking distance of several dining establishments.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings wuykats, Thank you so much for taking the time to leave us a review. I am so pleased to see that we are continuing to provide you with excellent services that allow us to be a repeat host. We will be here looking forward to next year when we get to see you again! Best Regards, Tricia Grawet Asst. General Manager

"Great Hotel"

5
shnpan, Birmingham, Alabama 07/02/2020

Our check in with Sabrina at the front desk was great. She helped us to use the Best Western coupons we had been awarded from a promotion. We were in a large suite with two queen beds. There were two vanities, one in the bathroom and the other in the room. One had a lighted makeup mirror attached to the wall. Breakfast was good with eggs, omelets, bacon, potatoes, etc., but the eggs were cold.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings shnpan, Thank you so much for taking the time to share your compliments with us! Sabrina will be delighted to see that she made your check-in a memorable one. I hope you will get to come back and visit us again and further explore Moab and our property's multiple amenities! Best Regards, Tricia Grawet Asst. General Manager

"Great stay!"

5
MrJoeG, Minneapolis, Minnesota 02/02/2020

We had a great 4 night stay here. They were nice enough to upgrade our room since they were not full. The breakfast was acceptable and the staff was very pleasant. The location is very good for Moab. We did not have any issues the whole time.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings MrJoeG, Thank you so much for taking the time to share your experience with us! Our staff will be happy to know that we made your four night stay a good one. We hope to see you on your next trip to Moab! Best Regards, Tricia Grawet Asst. General Manager

"Outstanding "

5
RRH01, Ramsey, Minnesota 01/02/2020

We stay in Best Western hotels a lot while we travel, this one was one of the best. Our room was very large and the accommodations were excellent. The bathroom had a sink in the shower/toilet area and a separate one outside of that area. The breakfast area was different from other Best Western in that it was on the second floor and was quite large. It was very clean and had a staff person in the area the entire time. Great place to stay!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings RRH01, Thank you for taking the time to extend the lovely compliments! We are so happy that your enjoyed our property and noticed things that even set us apart from other Best Western's! I hope you will be able to come back and visit us again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Beautiful breakfast patio and lovely room"

5
User 23/01/2020

We stayed here in off season and loved this motel. It is right in the middle of downtown, so lots of restaurants in walking distance. We couldn't use the pool, but it is good sized and looks great for summer. There is a big hot tub that got a lot of use during our stay. Our king room had a separate area with sofa and desk. The bed was comfortable. There are TONS of outlets and USBs for plugging in electronics all over the room - including both sides of the bed. There is a large breakfast included (eggs, bacon, potatoes, burritos, salsas, spinach, cheese, fruit, waffle station, oatmeal, cold cereals, yogurts and more). Excellent coffee! There is a wrap around deck where you can eat your breakfast. And lots of indoor seating (including a counter that has all kinds of plug ins for electronics). There is plenty of secure bike storage. A nice workout room and laundry. This place has pretty much anything you need in a motel.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Rita B, Wow! Thank you so much for taking the time to share your experience with us. I am so happy to see that you thoroughly enjoyed your time with us here in Moab. I hope you will be able to return and stay with us again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Good but could have been better"

5
SBrunson78, Beaver, Utah 12/01/2020

We have stayed at this Hotel many times. And it has always been our favorite place in Moab. One reason we love this place is the Hot tub. But after only five minutes in both my wife and I had to get out the chemicals were way too strong and it was burning our skin. My other issue was i felt the front desk was a little lacking in professionalism. Perhaps i am just holding this hotel to a very high standard based on all of our previous stays. We will definitely be back. But I do have to say with so many other choices. We now may be looking at staying at other places as well.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings SBrunson78, I would first like to thank you for taking the time to share your experience with us. Please know that your continual patronage over the last few years is extremely appreciated and valued. I am very disappointed to hear that we let you down. We are known for our wonderful and welcoming staff from the front desk, to breakfast and in between; it is disheartening to learn that we were not at our best during your visit. I sincerely hope that you will allow us another chance to continue to earn your loyalty. Best Regards, Tricia Grawet Asst. General Manager

"Excellent every time"

5
User 07/01/2020

Recent stay was even better than before. The room was fantastic with leather coach and chair, super clean bathroom with excellent shower. I usually go to Moab to sleep in a tent or sleeping bag out in the open, but now I think I will use the BW Canyonlands as base camp! Wonderful breakfast and people too. 10 out of 10 with location being in the heart of downtown Moab.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings D8176ACmarkm, Thank you so much for sharing your experience with us! I am thrilled to see that we have left you with wonderful memories and experiences that will allow us to be that Moab base camp for you. When we have guests that continue to return to us, it lets us know that we are doing something right! Looking forward to hosting you again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Moab Best Western"

3
moe7981, Erie, Pennsylvania 07/01/2020

My wife and I were traveling through Moab and chose to stay at the Best Western. We like Best Western Hotels, most seem a littler better than your average hotel. This best western was average. The rooms were average. They were comfortable and we slept ok. The continental breakfast was good but the area was confining and crowded. This made breakfast harried.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings moe7981, Thank you for taking the time to share your feedback with us! I agree with you that Best Western is certainly stepping up their game as a brand and I can confidently say that we have done a lot to our property to keep up with the ever evolving high standards. I hope that you and your wife will be able to come back and visit us again in the Spring or Summer and get a real taste for us as hosts. Whether it is giving directions, bringing supplies to rooms, bringing back additional breakfast options as well as the outside terrace area, recommending tours, etc - our entire staff will undoubtedly show you why we get the praise that we do! We will be looking forward to that opportunity. Best Regards, Tricia Grawet Asst. General Manager

"Excellent hotel, Great Staff!"

5
User 06/01/2020

The hotel is super nice and in a great location. The staff are fantastic and go out of their way to help with matters in and out of the hotel. The breakfast was delicious. The facilities were very clean.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings familyvacay226, Thank you so much for taking the time to leave us your kind words! I am absolutely thrilled to see that our staff ensured your 'family vacay' with us was exactly what is desired from a hotel stay. Please come back and visit us again! Best Regards, Tricia Grawet Asst. General Manager

"BW stop"

5
D Michael E, Bluffton, South Carolina 05/01/2020

Weather had closed I 80 west of Cheyenne. We had to drop down to I 70 and had a last minute stop here. From the phone call to the front desk to the room, all was first rate. A long and difficult day morphed into a relaxing evening. One of the more beautiful motels I have ever stayed in. I look forward to a repeat stop.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings D Michael E, Sometimes the unexpected works out to being exactly what is needed - and I am absolutely delighted to see that we were able to be that unexpected surprise for you! More than anything we want our guests to feel warm, comfortable and safe; the weather may have been working against us briefly, but we are very thankful you did reach us! Thank you for taking the time to share your experience with us. May the rest of your travels be just as safe and warm. We will look forward to a purposeful visit from you in the future! Best Regards, Tricia Grawet Asst. General Manager

"Worked for Us!"

5
Z9830FSwendym, Houston, Texas 03/01/2020

Great family suite located across the parking lot on top of a local restaurant. The kitchenette has a nice sized fridge and freezer. The kids each got their own bed, which was worth the money for us! The extra sink outside of the bathroom made getting ready even easier. My favorite part was the fireplace! It helped dry our wet clothes, warmed the room, and was a nice way to thaw out after being out in the snow!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Z9830FSwendym, Thank you so much for taking the time to share your experience with us. I am delighted to see that our Signature Suites were a hit for you and your loved ones. I must say, I think the fireplaces make the room feel more like a home than a hotel, especially in the colder months! We hope that your New Year remains lovely and warm and we look forward to hosting you again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Moab adventure"

5
User 24/12/2019

Excellent value hotel was well located, very clean and service was great. This is coming from a tough critic who has moved away from hotels and typically stay at Home away or VRBO. Delighted and surprised

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Excursion324597, I am so happy to see that our staff and property exceeded your expectations, thank you so much for taking the time to share your experience. We would be delighted and hope for the opportunity to impress you again in the future! Warm Regards, Tricia Grawet Asst. General Manager

"Moab Motel a Model for Most"

4
RockynotBates, Lancaster, Pennsylvania 04/12/2019

We had a great time in this motel, it was our favorite on our recent Western vacation. The breakfast was first class but the pool on the small side. Not to worry, all the pools where we stayed (and perhaps all in Utah) were small and this one was still very nice. It was a little strange the way the half wall between the parking and rooms forced you to walk around it, or you could just jump it like the kids did. This arrangement may have been to protect the rooms from aggressive car parkers? When in Moab again we would stay in this conveniently located very nice place.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings RockynotBates, Thank you for taking the time to leave us a review. I am happy to see that you enjoyed your time with us in Moab. Thank you for the compliment on our breakfast spread. We want to make sure that we have something for everyone to enjoy before starting the day's adventures! Please come back and see us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Very nice rooms and better than expected breakfast."

5
Ross H, Santa Fe, New Mexico 02/12/2019

Front desk staff was very helpful and gave us a king upgrade. King roooms are very spacious. And downtown Moab is all around you. Year-round heated pool is a plus. Booked via Hotels.com and it instantly went through to the property.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Ross H, Thank you so much for taking the time to leave a review and sharing your experience with us. I am glad our Front Desk girls were able to get you into an upgraded room, and making your stay as cozy as possible. We hope for the opportunity to host you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Impressed!!"

5
User 01/12/2019

Cute & quaint, wished we could've stayed longer in Moab, looked like a cool town but we were just passing through. Check-in was quick, nice staff! Rooms are big, we got 2 beds, it had a loveseat, coffee table and chair with ottoman. Flat screen TV, large counter space. Bathroom was split with sink then tub/shower, toilet and another sink which was nice while the other was getting ready. Nice fixtures and loved the toiletries! The hotel & room was very clean. The 2nd floor is the breakfast area, let me tell you it was the nicest FREE breakfast we've had, fresh, hot & cold options....yogurt and optional add-ins, hot oatmeal, assorted cereals, waffle station, assortment of mini muffins and breads to toast and jellies, huge crescent rolls, scrabbled eggs, omelettes, bacon, country potatoes, coffee, juices...it was really hopping in there and they were keeping it cleaned & picked up, the staff there were polite as well - we felt it was well deserved to leave some $ in the tip jar!! They have an Outdoor heated pool. Wish we would have had our suits to experience that, it was 30°out! We definitely want to come back for a longer visit someday!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Noblejourneys, Wow! Thank you so much for taking the time to share your experience with us! I am so delighted to see that you enjoyed your pit-stop in Moab with us. We know that there are a ton of lodging options in our ever-expanding town and we do our best to ensure that we stand out from the crowd! We want every person who walks through our lobby to feel right at home - no matter how long their stay is. I cannot wait for the opportunity to have you return to us and check out all that we have to offer. Best Regards, Tricia Grawet Asst. General Manager

"Another Solid Best Western"

5
H4729IVrobertd, Gypsum, Colorado 29/11/2019

Always great service, clean facilities and good breakfast. Coree at breakfast was working her tail off to make sure everyone had what they needed to have a good time. She always had a smile on her face and a kind word to say. Keep up the good work.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings H4729IVrobertd, What a wonderful review! Thank you so much for taking the time to share. I could not agree more, Coree is an absolute gem and we love that she is a member of our team. Please come back and see us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Great location, nice rooms"

4
jgl99, St. Paul 25/11/2019

We stayed several nights while hiking in the area. The room was very spacious with an area with a couch and desk. Breakfast was adequate and tasty before hiking, staff at breakfast was very accomodating and friendly. Location is awesome. Can walk to almost everything downtown.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings jgl99, Thank you for taking the time to leave us a review. I am so happy to see that you were comfortable during your multi-night stay with us! We hope to have another opportunity to host you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Good value!"

3
User 20/11/2019

Room was clean and orderly even though it was not ready for check in when we have arrived at 2:00PM. They allowed us to organize our luggage in the lobby. I got my request regarding my room options, check out was easy with email confirmation. Breakfast needs some sort of selection on fruits and vegetables which was almost none.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Seaside48323977631, Thank you for taking the time to leave us a review! We sincerely appreciate all feedback. Our guaranteed check-in time is at 4PM, however with advance notice we are always willing to do our best to accommodate arrival times earlier in the afternoon. I hope you will come back and visit us again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Surprised at such value for our dollar and the lovely friendliness of the staff!"

5
Suzanne P, Boulder, CO 11/11/2019

· Friendly helpful staff- thanks, Morgan and Jaime! Huge comfortable room. Staff filled request for bathtub! Smiles go such a long way. · Quality like this absolutely needs personal glasses made out of glass in bathroom, ceramic cups with coffeemaker. Stop with the styrofoam coffee cups, trash, plastic, and paper waste! Wash some dishes! Protect our Environment

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Suzanne P, Thank you so much for taking the time to leave us a review. I am thrilled to see that Jamie and Morgan made your stay memorable. I appreciate your feedback regarding the environmentally friendly options. We absolutely do our best, and are constantly implementing new ideas. There are several places throughout the building to recycle glass, paper and cans. All of our utensils in our breakfast room are made from biodegradable products. We are also partners with Clean the World, an organization that recycles hotel soaps (&/or any soaps left by our guests) to be repackaged and distributed to children and families in 127 countries worldwide. We look forward to hosting you in the future. Best Regards, Tricia Grawet Asst. General Manager

"Great Property"

5
Debbie I, Port Saint Lucie, Florida 11/11/2019

The room was spacious, clean, and the bed was comfy. The breakfast was very good and the people who work the breakfast were so sweet and helpful. Stayed for 4 nights and it was so comfortable. Great location too. Loved being able to walk to restaurants and to shops and quick drive to parks. It was the only city we traveled to in 14 days that had a state store to buy wine. Stock up here if you plan on going to other National Parks in Utah.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Debbie l, Thank you for taking the time to share your experience with us! A four night stay gives a guest enough time to really get a feel for a property, and I am just so happy that you enjoyed your time in Moab with us as your hosts. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"The Canyonlands Best Western is beautiful"

5
Ann D, Golden, Colorado 11/11/2019

Our stay was so nice and comfortable.Notably, the bathroom was newly remodeled and the fixtures were not only clean, they were sparkling. The bed was comfortable and the room spacious.We enjoyed sitting on the patio before going out to dinner in downtown Moab.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Ann D, Thank you so much for taking the time to leave us a review! I also enjoy the recent additions to our bathrooms and appreciate you commenting on them. Our upstairs terrace is one of my favorite places on property; no matter the weather, it is a lovely place to unwind. We hope to have another opportunity in the future to host you and your loved ones. Best Regards, Tricia Grawet Asst. General Manager

"I would consider this hotel a hidden gem"

5
Brenda M, Plano 11/11/2019

At the last minute we decided to stay in Moab to that we had another day to visit the national parks in the area. Moab is a relatively small town with LOTS of places to stay even though it doesn't look like it when you drive through the town. We were able to find this gem of a hotel on Priceline and have no regrets. The place was very clean, the staff at the front desk was more than informative and accommodating and they served an excellent free breakfast in the morning. Makes me think that I'll be looking at Best Western Plus hotels in the future.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Brenda M, I am so happy that we were the lucky ones who were able to host you! Thank you for taking the time to share your experience with us. I can tell you with certainty that Best Western has stepped up their game as a brand - we are all independently owned and operated, however the level of amenities that are offered would be consistent. We would be delighted to host you again in the future if you find yourself needing more Moab adventures! Best Regards, Tricia Grawet Asst. General Manager

"Best overall hotel on our trip!"

5
Oldriceguy, Imboden, Arkansas 06/11/2019

We've been traveling for a week now and this hotel has been the best. Very nice clean rooms, beds, and bathroom. The breakfast area is about as good as any breakfast cafe. Breakfast attendants are very friendly and very helpful. Breakfast food is hot and fresh.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Oldriceguy, Thank you so much for taking the time to share your kind words with us! I am absolutely delighted to see that we left such a great impression, especially being on the road as long as you have been. I hope that we will have the opportunity to host you again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Welcoming "

5
User 06/11/2019

I have stayed here multiple times. My sister, some friends & I come for the Thelma & Louise 1/2 marathon. My husband & I come for the shoulder season biking, running & hiking. It is consistently excellent. Everyone who works there is genuinely committed to making sure that their guests enjoy everything. Jessica, at the front desk, is awesome. Corrie (?) and everyone who puts out the extensive breakfast spread, the housekeepers and the maintenance workers alway greet you with a smile. I always look forward to my next stay there.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings 413betsyw, Thank you so much for sharing your kind words with us! We love our repeat guests! I will happily pass along your review to our staff - particularly Ms. Jessica and Ms. Coree. They will be so happy to know they helped make this stay a memorable one. We will look forward to our next opportunity to host your husband, your sister & you again soon! Best Regards, Tricia Grawet Asst. General Manager

"Really good choice "

4
stevemNewcastle, Newcastle 05/11/2019

We stayed at the Best Western for two nights and thoroughly enjoyed our stay. The hotel is perfectly located in the centre of Moab and can be found just on the left heading north through Moab with loads of free parking space. Rooms are large, well furnished with tea/coffee facilities and a safe. There is a lovely outdoor pool with plenty beds and , breakfast is included in the price which is buffet style. There is no bar but plenty nearby. Definitely recommend.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings stevemNewcastle, Thank you so much for taking the time to leave us a review! I am so happy to see that you enjoyed your two nights in Moab with us. Your recommendation is truly one of the greatest compliments we can receive! Please come back and visit us again. Best Regards, Tricia Grawet Asst. General Manager

"One of the BEST hotels we've ever stayed in!"

5
writerRoni, Budd Lake, New Jersey 04/11/2019

This hotel was perfect. Large rooms, including a luxurious bathroom, great breakfasts and walking distance to other restaurants and shopping. The drive to Arches National Park was only minutes away. I would stay at a Best Western again any time!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings writerRon, Perfection is exactly what we aim for! Thank you for such kind words. We certainly hope for the opportunity to host you again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Huge room and very comfortable"

5
4Ms2013, London, United Kingdom 03/11/2019

Right in the middle of Moab, so very convenient for everything. We had a huge room and a very comfortable bed. Very good breakfast. The pool was lovely, even in the last week of September. Staff were very helpful and friendly. We used the guest laundry, which was equipped with modern washers and driers. Lots of guest parking. This hotel provided an excellent base for exploring Canyonlands and Arches.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings 4Ms2013, Thank you so much for taking the time to share your experience with us. I am so happy to see that you enjoyed your stay from our comfortable rooms to the multiple amenities that we offer. Please come back and visit us again! We would adore the opportunity to host you and yours in the future. Best Regards, Tricia Grawet Asst. General Manager

"Great Stay"

5
User 28/10/2019

Staff and accommodations were excellent. Great pool..great hot tub..great work out facility..great cookies. We felt very comfortable and enjoyed our stay! The rooms were clean and updated...and huge. We recently stayed at a Marriott and this stay was nicer!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings mmpt2003, Thank you so much for the kind review and lovely compliments. We hope that every guest who stays with us feels comfortable and welcomed! Please come back and visit us again. Best Regards, Tricia Grawet Asst. General Manager

"Extremely awesome service"

5
User 21/10/2019

From check in to check out the staff was awesome. The young lady at the check in desk was so patient and kind when I was getting the information I needed from my phone. The other young lady was helpful when I asked what restaurant had great burgers and was within walking distance, she gave a discount coupon and suggestion The Burgers were great! The breakfast was wonderful. The firepit on the deck was a great place to relax in the evening. Pool and hot tub were beautiful I can't wait to go back.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings bmuns0n, I am happy to see that our front desk girls were able to accommodate you and get everything that you needed. They will love seeing your review. Thank you so much for taking the time to share with us! We also cannot wait for you to return! Best Regards, Tricia Grawet Asst. General Manager

"Perhaps the best hotel in Moab for the value and friendliness?"

5
Live4VacationTrips, Fort Collins, Colorado 20/10/2019

This is my daughter's favorite hotel in Moab - we've been taking her here for 18 years. The rooms are always amazing. Clean, modern, granite counters, spacious. Staff coming down to bicycle storage is always fast. The front desk is so helpful. On this trip they let us check out a day early due to a winter storm in the Rockies, we were so thankful but sorry to leave (thanks Quincy!). Corey in the breakfast area actually remembers our names year after year. Amazing hospitality, service, and memory all wrapped in one. She really makes our mornings and makes us smile. This hotel has a great breakfast experience - and plays an interesting DVD about the desert instead of news etc (much appreciated!). We will be back again and again. Can't wait until next time!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Live4VacationTrips, Please tell your daughter that she is officially a member of our Best Western family! We are so thankful for your in-depth and thoughtful review! I will pass along your words to Quincy and Coree who will both be delighted to know they helped make your trip a little more memorable than the last. We will also be looking forward to hosting you and your loved ones again very soon! Best Regards, Tricia Grawet Asst. General Manager

"Great Hotel and Location"

5
3Voyagers, Houston, Texas 19/10/2019

Arrived on a bus tour and spent two nights. The room was large and had all the amenities you would expect to find, plus a small couch and coffee table. The beds were comfortable. The hotel staff was very friendly and helpful. The hotel is in an area with lots of restaurants and shopping opportunities nearby. The hotel is back off the street a little and is very quite. The breakfast buffet was very good with a good selection of food and beverages. The Buffet staff were kind and helpful. I would be quick to recommend this hotel to anyone headed toward Moab.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings 3Voyagers, It is rare for us to hear from out tour bus guests, but we love when we do! I am so happy to see that you were comfortable and welcomed during your time with us! I sure hope that we will receive the opportunity to host you again in the future! Best regards, Tricia Grawet Asst. General Manager

"Comfortable and a good value "

5
Chuck S, San Jose, California 19/10/2019

We stayed 4 nights, and this is an upscale Best Western. Close to all dining and shopping in Moab, as well as three National and one State parks. The room was spacious, clean, and comfortable. The breakfast bar is the best of any Best Western we've stayed at. The staff is friendly and responsive to requests. Has a good sized guest laundry and an adequate fitness room. We highly recommend this hotel!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Chuck S, What a lovely review! Thank you so much for taking the time to share your experience with us. Earning your intent to recommend is such a wonderful, and appreciated compliment. Looking forward to being able to host you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Family trio"

5
551kathleenh, Patchogue, New York 18/10/2019

Excellent location, staff, breakfast and room quality! Very pleased with our experience. Walking quality excellent. Right in the middle of town. Close to restaurants and a great park fir kids 3 blocks away!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings 551kathleenh, Thank you for taking the time to share your experience with us! I am so happy that you enjoyed your time in Moab with us. Please come back and visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Loved our stay!"

5
mendyhart, Buffalo Grove, Illinois 17/10/2019

Loved our experience, especially the front desk and restaurant staff. Especially wish to complete Coree, who greeted us with a smile every morning at breakfast. This is also a great location, and found that we had dinner just around the corner both nights. Were grateful that laundry was available as well. Would highly recommend this hotel to all visiting in Moab.

"Downtown Location Close to everything"

5
flzdmpm03, Fort Myers, Florida 16/10/2019

Another great Best Western Plus hotel located in the heart of Moab and close to Arches and Canyonlands National Parks. Lots of restaurant and shopping choices within walking distant of this hotel. Wonderful full breakfast buffet and extremely friendly folks in breakfast room. Each guest is greeted when they come in....nice touch. Would recommend if you are going to the National Parks. All kinds of rentals, bikes, cheeps,etc. readily available. Would recommend if you are planning a trip to these parks.

"Black Out in Moab!"

5
rubyalan1111, Portland, Oregon 15/10/2019

In total darkness for about 3 hours, a chance for people to panic but not here. The hotel staff handled everything so calmly. They had flashlights, water, anything you'd ask for ready. We loved the blackout however, I could see a few people were uneasy, but the staff kept them calm. Also, a huge shout-out to the breakfast attendant(which I have forgotten her name) was the most cheery, friendly, kind employee I have ever come across in this environment. Rooms were great, clean, updated. Pool was nice, huge hot tub area and right on the main street yet at the back of their property was a park and areas to explore in nature.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings rubyalan1111, That is certainly a night that I won't forget. I am so happy to see that you noticed their attempts and were comforted by our reception staff; they did their absolute best to keep things light and humorous during the blackout. I will happily pass along your compliments to our breakfast crew, who will be ecstatic to hear your kind words. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Fabulous accomodations!"

4
User 15/10/2019

We stayed here during our phenomenal Grand Circle vacation in early October. There were four of us, (two couples) so we rented the Main Street Suite which had 2 bedrooms and 2 full baths, a small kitchen, comfy couch, and a little 4 chair kitchen table. It also had a private balcony towards the back and a shared balcony in the front entry. The place was beautiful! Comfy king bed in one room with a gorgeous full bath, and 2 comfy queens in the second bedroom also with a full bath. The place was clean, and perfectly located for what we needed. It included breakfast, and there was fruit and hot drinks available all day with a bonus of delicious chocolate chip cookies if you were lucky enough to grab them in the evening. We used the laundry facilities there and the area was very clean with up to date washers and dryers. The reason for 4 stars instead of 5 was the fact that the suites are separate from the main hotel, so all the amenities (food, washer, dryer...) were located in a separate building which was a short walk through a parking lot. Also, there were no elevators to the suites, so to get to the suite, you had to go up an outdoor fire escape looking stairway (about 22 steps), which was inconvenient in that we had a huge amount of luggage to carry up there as our trip was a total of 11 days. Other than that, we loved this place and would definitely stay here again, and highly recommend it to others as long as you don't mind the steps!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Cruiser38777921021, Thank you so much for taking the time to share your feedback with us! I am happy to see that you enjoyed your time with us. I do understand the inconvenience of the stairs that lead up to our Signature Suites; the good news is, we have someone on staff 24-hours a day whom would be willing to assist with luggage without hesitation. I do hope you will get to come back and stay with us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great location and base for the nearby National Parks"

4
TimAndMattTravel, United Kingdom 14/10/2019

We actually stayed here a few months ago now, but have only managed to review it! For a full video review of the room we stayed in (Queen Suite) please head over to You.Tube and search for Tim and Matt's Travel Reviews. We originally booked a standard King but were given an upgrade at check in to a Queen Suite. This gave us some extra seating space in the room which was really useful (we didn't realise we wanted/needed it until we were given it - thank you BW). The room was pretty standard but, importantly, was kept clean and fresh - no complaints. We were on the ground floor near reception so could hear people walking by a lot - keep that in mind if you prefer total peace and quiet. Staff were great; very friendly and approachable and could answer any questions we had of the area. The location was very good. Moab is not big anyway, but this hotel was in the centre meaning it was a very easy walk to bars and restaurants nearby which made evenings a lot easier after spending all day out in the National Parks. Speaking of which, they are easily acessible from Moab - Arches around 15 minutes and Canyonlands around 30-40 minute drive. Breakfast was included and was again standard for the hotel type. It provided plenty of options - fruits, yoghurts, cereals and some hot options - eggs, bacon, potatoes etc (all savoury was very salty though). The breakfast area does include raised outdoor seating which was great first thing in the morning when it was a little cooler outside. All in all, a good all round hotel. I do feel hotels around the US are quite expensive for what you actually get but, knowing this, I would recommend and would stay here again.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings TimandMattTravel, Wow! Thank you so much for taking the time to share your feedback and experience. We appreciate all reviews, even if delayed. I enjoyed reading through your incredibly thorough review and will definitely also be checking your YouTube video! One of the greatest compliments that we can receive is your future recommendation and intent on returning. We certainly hope that we will be able to host you again in the near future. Best Regards, Tricia Grawet Asst. General Manager

"Great Location"

5
Steve a, Ohio 10/10/2019

Close to all the national parks and restaurants. Very nice upper floor outdoor seating for breakfast or a sunset evening with a bottle of wine or your favorite cocktail. Note that a portion of second floor requires stairs after exiting the elevator and could require additional assistance for luggage.

"A Very Comfortable Stay"

5
MrB003, Evanston, Illinois 07/10/2019

We stayed 3 nights here. First, the location is excellent, right in the center of town, close to restaurants. Second, the desk staff is very helpful and friendly. I needed some supplies and they directed me where to go, even on a Sunday. There is a lot of good stuff at this hotel: cold lemon water, filtered water in the lobby. Great swimming pool and whirlpool which was great after a hike, convenient laundry. The rooms are comfortable with 2 sinks, fridge, decent air conditioning. Hot showers and a good mattress are welcoming. My room was very quiet, facing the back parking lot. Oh yes- the breakfast: I've had Best Western breakfasts in the past, and these breakfasts were quite good with make your own waffles, eggs, cereal, fruit, etc.. Again, the staff is very friendly and keep things fresh and filled. We liked to sit out on the veranda and sip our coffees. Overall, we had great time at this facility.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings MrB003, Thank you for such a lovely and detailed review of our property! Our location is truly optimal for shopping, dining and all outdoor activities! We strive to ensure every guest feels right at home while with us; your review stating "warm and welcoming" brings a smile to myself - I will absolutely be passing along your review to our breakfast, front desk and maintenance members, I know the smile will be contagious. I truly hope that we will have another opportunity to host you in the future. Best Regards, Tricia Grawet Asst. General Manager

"A Good Experience"

5
LI-Girl01, Long Island, New York 07/10/2019

Located in the heart of Moab and close to Arches National Park, this Best Western was very pleasing. The room was far enough from Main Street to be quiet, but close enough that we could walk to that Main Street when we wanted to. The breakfast was a cut above in our opinion because they offered bacon on both mornings, something that does not happen consistently at some hotels that offer breakfast. Jennifer (Jessica?) and Quincy were both very helpful and pleasant. There is also a very nice outside deck on the second floor, and we spent a very pleasant evening there talking with a lovely couple from Great Britain. The parking lot was ample and convenient. The only drawback was that I thought the room was a little on the expensive side.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings LI-Girl01, Thank you for taking the time to leave us feedback regarding your recent stay! Our terrace area is truly one of the best places, in my opinion, to both start your morning and unwind at the end of the day's adventures. I will happily pass along your compliments to the front desk members that were mentioned! Please come back and see us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Best Western Moab"

5
User 05/10/2019

On an extended US road trip staying primarily at BW establishments. The BW Canyonlands is a very nice establishment centrally located. Nice to have laundry facilities available. Helpful staff. One of the best internet connections I have encountered in a hotel ever.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Timothy G, Thank you for taking the time to leave us a review! I am so excited to see a review regarding our internet, thank you for the compliments! We hope to be able to host you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Amazing people and location"

5
565Carole, Vero Beach, Florida 05/10/2019

The stay at this Hotel was perfect! The people at the front desk were welcoming and very helpful with information while we were there. The staff in the breakfast area were so kind and attentive to your every need and very personable! The location was great to all the shopping and restaurants! Will definitely stay there when we go back to Moab!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings 565Carole! Perfection is what we absolutely strive to achieve for each and every guest that walks through our doors! Thank you for taking the time to share such lovely words about your experience at our property. One of the greatest compliments we can receive is that you would confidently return to us! We hope that day comes very soon. Best Regards, Tricia Grawet Asst. General Manager

"What an Awesome hotel!"

5
tlynn2722, La Habra, California 02/10/2019

Wow! This hotel exceeded our expectations in every aspect! From the super kind staff, sparkling room, yummy complimentary breakfast, and awesome amenities, we can't wait to return! Great location, walk to all shops and restaurants right out your door. Oh, the views are stunning too! See you soon... Thank you for a lovely stay, The Salisbury's

"Great Moab location"

5
Judy M, Redondo Beach, California 01/10/2019

Centrally located Moab stopover. Good rooms, great breakfasts with very helpful waitstaff, attentive front desk. It is very busy in season-as is all of Moab- but easy to walk to dinner spots and a short ride to the parks.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Judy M, Thank you very much for taking the time to leave us your review! I am delighted to see that you enjoyed your time in Moab with us as your hosts. All of our staff, no matter which department, wishes for every guest to feel welcome and it sounds like our breakfast team and front desk staff made a great impression. Our central location is truly optimal for yummy dinners, shopping and visiting the parks. Please come back and see us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Main Street Suite is Sweet"

5
Indians65, Nokomis 28/09/2019

We booked this hotel several weeks in advance so that my sister and her husband who were traveling with us could spend time together. I called the hotel directly, and Jaime gave me excellent advice: Book the Main Street Suite which is above the restaurant. We arrived late in the afternoon, and we were assisted with our luggage because you must walk up twenty stairs to the room. We had a shared living space complete with kitchen, comfortable leather sectional, TV, and fireplace. There was no ice in ice maker, which should be advised upon check-in. Each couple had their own bedroom (one king and two queens) plus modern spotless en-suites. Our pillows, mattresses, linens, and towels were so comfortable! Each couple also had their own flatscreen TV. After our early evening drive through nearby Arches National Park and dinner at Papa J's Italian restaurant next door, we enjoyed our shared balcony to play cards and drink our cocktails. There was loud traffic noise from the motorcycles and trucks until after 10:00, which, of course, the hotel cannot control. The City of Moab should address this issue as the town is becoming a tourist Mecca. We didn't have time to enjoy the pool, but it looked attractive and refreshing. The next morning the four of us enjoyed the included breakfast of burritos, bacon, eggs, fresh fruit, pastries, bagels, coffee, and juice. The female and male attendants were friendly and attentive. Checkout was easy, and we appreciated the detailed, friendly suggestions about our routing. The ATM was out of money, but the manager on duty refunded my fee. We regretted that we had only one night to enjoy our lovely shared accommodations, but we will definitely stay here again when we return to the area next summer!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Indians65, Wow! Thank you for taking the time to leave such a beautiful review of our property. I love reading over reviews that are as detailed as yours; it truly gives us an excellent perspective as to how we are doing as a base camp for our lovely visitors. I am so happy that we made a wonderful first impression and hope that we will be able to host you very soon for some more Moab adventures! Best Regards, Tricia Grawet Asst. General Manager

"a Great spot to stay in Moab"

5
Kim H, Tonasket 28/09/2019

The staff was helpful and kind, this was our first Moab visit and they helped us find our way. the location downtown enabled us to walk to dinner and shopping. the hotel's pool was lovely, and we enjoyed it very much

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Kim H, Thank you so much for taking the time to leave us feedback! I am so happy to see that you thoroughly enjoyed your time in Moab with us. I love that our staff were able to point you in all the right directions for shopping and dining! We certainly hope that we will get to see you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Nice visit and great location."

4
rochesterpaul, Rochester, New York 27/09/2019

Stayed three nights and visited several parks all within an hour driving but most closer than that. Room was fine nothing great but clean and maintained. However, rooftop breakfast among the canyon walls was great. The breakfast was well maintained and staff was outstanding. Next door restaurant Spokes was absolutely outstanding. Enjoyed the hotel and would go back for these reasons.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings rochesterpaul, Thank you so much for taking the time to leave us a review! I am so happy to see that our location was optimal for you to enjoy our lovely town! One of the best compliments we can receive as a property is knowing you would come back to us, allowing us to host you and your loved ones again. We certainly hope for that opportunity very soon! Best Regards, Tricia Grawet Asst. General Manager

"Musty room ..old decor"

2
User 22/09/2019

Better off staying a bit out of town at one of the newer hotels. This one is old and overdo for renovations . OurOroom smelled mustymand the AC was super loud .WiFi was basically unusable. Kept dropping.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings S988RAaians, I would like to start by saying that I am so sorry that we let you down. Our hotel renovates something every year during our off-season. I am unsure if you had let our girls at the Front Desk know that you were having difficulties with certain amenities, we would have definitely gone out of our way to ensure those issues were addressed/attended to, to make you more comfortable. I know that we will never have another chance for a first impression, but I sincerely hope that you will allow us the opportunity to host and serve you again - so that you may see why we normally receive the very high reviews we have obtained from our guests. Best Regards, Tricia Grawet Asst. General Manager

"Wonderful Stay!"

5
User 21/09/2019

We always expect a Best Western Hotel to be an up to date, clean facility that makes us comfortable and meets our needs but the BW Plus Canyonlands Inn definitely exceeded our expectations and needs. The hotel was beautiful, our room was large, well furnished and clean. The breakfast room was lovely and the food was great with a very good variety and fresh! The staff was very friendly and helpful, making our stay a great experience.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings icecreamjunkie2019, Wow! Thank you so much for taking the time to share your experience with us! Your lovely compliments mean so much to us. I am very happy to see that you were comfortable during your time with us in Moab, more so that we exceeded your expectations! We wish for every guest review to be similar to yours. We also hope that we will be able to host you and your loved ones again very soon. Best Regards, Tricia Grawet Asst. General Manager

"Friendliest staff ever encountered"

5
20patricialg, Tampa, Florida 17/09/2019

We did not have a reservation when we asked for a room. They were very friendly and found us a perfect room. As our plans changed, they quickly accommodated our request for additional nights. The staff in the breakfast room were the friendliest we have ever encountered. They greeted each customer as they came in for breakfast and chatted with them. The eggs were hot and fresh. The bacon was cooked perfectly. We thoroughly enjoyed eating breakfast each morning. Very good experience.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings 20patricialg, I am so happy that the morning was filled with warm memories from our wonderful breakfast crew! I will happily pass along your kind words to them - as well as our Front Office staff. Everyone on our team wishes every guest to feel comfortable and right at home while staying with us. Thank you so much for taking the time to share your experience with us! Come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great hotel"

5
Lisa H, Poulsbo 15/09/2019

Hotel was great. Very clean and fresh. Close to parks and right next to many good restaurants. Rooms were nice but beds a bit hard for me but after hiking all day we slept great!! Staff is very friendly and helpful. Would definitely stay here again!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Lisa H, Thank you so much for taking the time to leave us a review! I am so happy to see that our location was optimal for you to enjoy our lovely town! One of the best compliments we can receive as a property is knowing you would come back to us, allowing us to host you and your loved ones again. We certainly hope for that opportunity very soon! Best Regards, Tricia Grawet Asst. General Manager

"Excellent service but expensive"

5
User 13/09/2019

The hotel property and staff were excellent, especially breakfast room attendants. Lovely outdoor deck. Room rates higher than we would expect compared to other Best Western properties. Palm Desert was higher during the Indian Wells tennis tournament, but that included cooked to order full breakfast including omlets and shuttle to tennis venue.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Marie W, Thank you for taking the time to leave us feedback regarding your recent stay with us! I am happy to see that our staff made your stay welcoming and enjoyable. Moab is indeed Moab; being a major tourist destination, our prices are high to compete with the 40+ other properties here in town (It sounds crazy, but it is true!), particularly in the months of March - November. Thank you so much again for your comments, we look forward to hosting you and your loved ones in the future! Best Regards, Tricia Grawet Asst. General Manager

"Excellent hotel"

5
dty22019, Cleveland, Ohio 12/09/2019

Excellent hotel, excellent location, excellent staff, excellent room (size and cleanliness), very well maintained premises, it is a "green" hotel, absolutely no complaints, would definitely stay there again.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings dty22019, Thank you so much for your excellent review of our property! We greatly appreciate you taking the time to leave us your kind words. We will hope for the opportunity to host you and your loved ones again soon. Best Regards, Tricia Grawet Asst. General Manager

"Center of Moab"

5
User 10/09/2019

Great location. Great service and amenities. Pool and hot tub were lovely. Room was very nice and comfortable. Would definitely stay again and recommend to friends and family! Even offered warm cookies...yum!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Happiness22958946302, Thank you very much for taking the time to leave us your comments! I am so happy to see that you enjoyed many different aspects of our property - from the pool and hot tub, to our evening cookies! The best compliment we can receive from our guests is your recommendation and intent to stay again! We hope that date comes very soon. Best Regards, Tricia Grawet Asst. General Manager

"Djo"

5
User 08/09/2019

The location was ideal for access to national parks and was close to dining and shopping. Walking distance for both. Staff is very friendly and helpful. We had a suite and it had no elevator access and staff carried our luggage up the stairs. Beds comfortable and rooms clean.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings oplotnikd, I am so happy to see that you enjoyed your stay in Moab! Thank you for taking the time to leave us your lovely comments. Providing comfortable rooms and superior customer service is our goal every day! We strive to ensure every guest feels welcome, and it sounds like you felt right at home with us at our property! We look forward to hosting you and your loved ones again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Great location in Moab"

5
User 01/09/2019

Needed a central location in Moab for a family vacation with a pool for the kids. This fit the bill perfectly. Pool is really nice, as is the hot tub. Rooms were quite clean and the beds were comfortable. Good breakfast options in the morning. I would stay here again if ever in the area.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Matt K, Thank you so much for taking the time to leave us feedback! I am so happy to see that you thoroughly enjoyed your time in Moab with us. We certainly hope that we will get to see you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"vacation"

5
rockiez1, Jefferson Co, United States 29/08/2019

During our 2 1/2 week vacation we stayed at several properties. This BW was one of our favorite properties! The BW is beautiful, well located, great seating areas around the property both inside and out. The staff is very friendly and helpful! The rooms are clean, beautiful, great towels and comfortable beds. The pool is wonderful for an evening and morning swim. A nice variety for breakfast with a wonderful hot tea selection. Warm cookies in the evening really hit the spot. A great value for the price! You won't be disappointed.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings rockiez1, I would like to start by saying thank you very much for taking the time to leave us such a beautifully detailed review regarding your recent stay with us! I am so delighted to see that we left a lasting impression. We strive to ensure every person that comes through our doors feels at home while staying at our property! We hope to be your Moab base camp again very soon. Best Regards, Tricia Grawet Asst. General Manager

"Trip to Moab"

5
Sherpa51510887120, South Jordan, Utah 28/08/2019

We were welcomed by a very professional staff. The room was clean and roomy. The staff at the breakfast area were super friendly. I wouldn't hesitate to stay at this location again. The location is centrally located and easy access.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Sherpa51510887120, Thank you so very much for taking the time to leave us your feedback. One of the biggest compliments we can receive is knowing that you would not hesitate coming back to us and allowing us to host you and your loved ones again! We will hope that time will come around again very soon! Best Regards, Tricia Grawet Asst. General Manager

"Good Location; Poor Service"

2
User 20/08/2019

Staying at the BW+ Canyonlands in Moab was going to be my last evening of a week-long bike trip. I had reserved the Presidential Suite (#236) as I had planned it was my last night on the road. However, I decided to add a day and enjoy the nearby National Parks. That's when the bad experience began. Not sure if it was because I interrupted the front clerk's cell phone time or because I had been riding since 7AM and looked grimy riding in on my bike, but not very welcomed. As she was checking me in, I asked about their vacancy the next night. I learned my room was already reserved the next evening. Since I had prepaid, I asked if I could just take a normal room and apply the difference and told that wasn't an option which was OK. What didn't make sense was when I just wanted to move to a regular room, with me absorbing the price difference, so that I didn't need to move my belonging twice and told that wasn't an option. I do not believe this wasn't possible as the hotel would actually make more money from me. This was a case of not wanting to do it in my opinion. Even though there were plenty of open rooms as she had shared, she was insistent that housekeeping would move my belongings while I was away the next day. Having had two bad experiences in the past at other hotels with housekeeping moving my belongings, I thanked her for the option and declined the offer. She was insistent that was the available option. Realizing that that point, I am getting no where I decided to wait to talk with the front desk team in the morning. The best part, being a top tier rewards member, she set a gift bag on the counter saying simply this is for you. Definitely not a pretentious person, but at least thanked for my loyalty to BW at every other property I have stayed. Again, I felt like an inconvenience.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Dv8tionDude, I would first like to sincerely apologize that you were not satisfied with your recent stay. Providing clean comfortable rooms and superior customer care is our primary goal. It is extremely disheartening to know that we let you down. Your experience is definitely not a normal one, as you may hopefully see by prior guest reviews. Our General Manager, as well as the front desk member in question have also been informed of the review and we will be using your feedback to ensure she is aware of how to handle that situation if it were ever to come up again. We hope to have the opportunity to serve you in the future, and that you will come back to see the efforts made in rectifying the issues you experienced. If I can assist further, please do not hesitate to reach out me: groups@canyonlandsinn.com. Best Regards, Tricia Grawet Asst. General Manager

"Our best stay in the entire trip"

5
User 19/08/2019

We were celebrating our 45th wedding anniversary. Chose this hotel to be our main stay for a couple of days. It was the perfect choice. Great beds. Fantastic decor. Excellent location. Truly a fantastic breakfast it was a little higher than my normal threshold. Worth ever penny. The staff was fantastic as well. I am a premium member and always check the reviews before I book.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings 834conniel, Wow! Thank you so much for taking the time to share your experience with us! We are sincerely appreciative for the opportunity to exceed your expectations; we are delighted to have made your anniversary trip memorable! I will happily pass along your compliments to our team, and can guarantee that they will love the encouragement - especially coming from a loyal Best Western Rewards member! We will hope for the opportunity to host you again for #46! Best Regards, Tricia Grawet Asst. General Manager

"Perfect Place to Stay in Downtown Moab"

5
Rich C, Connecticut 13/08/2019

This was our fourth time staying at the Best Western Canyonlands. The first time was back in 2004, when Moab was much smaller and there was less competition for hotel rooms. Now, it seems that every major hotel chain has set up a hotel in Moab. It is still very much worth it to stay at the Best Western Canyonlands. Great location right in the heart of downtown, good sized rooms, great pool, and ample breakfast all make it a great base for exploring all that Moab has to offer.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Rich C, Wow! A fourth-time repeat guest in itself makes us smile and proud! I am so happy we continue to provide services that want our guests to continue to return. Thank you so much for sharing your lovely comments with us! We hope to serve you and your loved ones again very soon! Best Regards, Tricia Grawet Asst. General Manager

"2 Night Stay"

4
TheCards, Sussex, New jersey 13/08/2019

Inn was in the center of town making it a good location for trying to find a place to eat. Room was clean and comfortable. Inn staff were friendly and helpful. Inn provided ice water and cookies in the lobby. Would recommend going out early for dinner as restaurants get very busy and filled after 7PM.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings TheCards, I would like to thank you for taking the time to share your experience regarding your stay in Moab with us! I am happy to see that you were able to take advantage of our downtown location and our yummy lobby refreshments! I hope that we will have another opportunity in the future to host you and your loved ones again. Best Regards, Tricia Grawet Asst. General Manager

"Passing through "

4
D9248AZroberts, Midland, Texas 07/08/2019

We were on our way to Ogden, Utah. We chose to stay the night here for my free night with my points that I required. Beautiful little town beautiful hotel. Beds were a little stiff, breakfast was good the hostess was more than friendly and very gracious. Other than that good experience.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings D9248AZroberts, Thank you so much for taking the time to leave us a review. We appreciate your lovely comments and loyalty to Best Western! We hope to be able to host you and your loved ones again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Comfortable and convenient"

5
420lynnee, Syracuse, New York 06/08/2019

We just had 1 night in Moab and I chose Best Western Canyonlands from the website. It was a great choice. The Inn is easy to find right in the heart of Moab. The front desk was inviting and greeted me immediately. Our room was ready and conveniently on the first floor. We had been upgraded because of a promotion I wasn't even aware of (I was sorry we weren't staying longer!). The room was large and airy and very comfortable. It smelled as clean and fresh as it looked. The pool is open late and I was able to take advantage of it after we came back from dinner and shopping and sunset at Arches, just 10 short minutes away. And the breakfast was great! A good selection of cold and hot breakfasts. I think all of the residents descended on the breakfast at the same time. The hotel personnel were having a hard time keeping up but they never lost their good humor and continued to provide great service. My one complaint was the bed pillows, they have the square European style. I'm used to king pillows but that is a personal preference.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings 420lynnee, Wow! Thank you for taking the time to leave such a beautiful review of our property. I love reading over reviews that are as detailed as yours; it truly gives us an excellent perspective as to how we are doing as a base camp for our lovely visitors. I am so happy that we made a wonderful first impression and hope that your one night stay will soon turn into a return trip for some more Moab adventures! Best Regards, Tricia Grawet Asst. General Manager

"Great service"

5
BronxFlorida1, Florida 28/07/2019

Jamie, (sorry I didn't get her last name) who works the front desk was outstanding. She was smiling the whole time while we asked questions. She was helpful, resourceful, & pleasant. She made us feel very welcomed. She could train staff how the front desk should be working.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings BronxFlorida1, Wow! We love when our team members leave a lasting impression! Thank you so very much for taking the time to share your compliments. I have passed your kind and lovely words along to Jamie and her face lit up learning that she made your stay pleasant, comfortable and memorable! Please come back and see us again soon. Best Regards, Tricia Grawet Asst. General Manager

"The Moab Stay at Canyonland"

5
Juan D, South San Francisco, California 27/07/2019

The ladies in the front desk were very professional and knowledgable of the area. The workers in the breakfast room were pleasant and made sure we always had what we needed. Very ckean environment and the pool and jacusi was very pleasant. This hotel was very accesible to all of our excursions.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Juan D, I would like to first thank you so much for your loyalty to our Best Western brand, and again for taking the time to share your experience! It is an absolutely wonderful feeling to receive compliments from our top-tier Rewards Members, as we know it takes a lot of hotel stays to achieve those higher tier levels! I sincerely hope we will have another chance to host and impress you again. Best Regards, Tricia Grawet Asst. General Manager

"Best Western Stay"

5
mokimarble1, Salt Lake City, Utah 26/07/2019

Excellent hotel which we return to year after year for our annual trip to Moab. Central location is wonderful and breakfast every morning is a wonderful bonus. We will keep returning to the hotel as long as the quality is maintained.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings mokimarble1, We love our repeat guests! We especially love receiving such wonderful comments from them and hearing that we have earned your loyalty! Thank you so much for taking the time to share your kind words. Looking forward to hosting you again! Best Regards, Tricia Grawet Asst. General Manager

"Nice hotel in Moab"

4
DanandCollette, Fairplay, Colorado 25/07/2019

Stayed 1 night on a road trip and had a good evening. The room was large, clean, and comfortable. Ours was right off the pool but there was no noise at all. Check in was quick and easy, staff pleasant and friendly. Good value if you book through a discount broker. Breakfast, the usual, pre-made omelettes, powdered scrambled eggs in about 1 inch of water, good bacon and terrible sausage, great potatoes.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings DanandCollette, Thank you so much for taking the time to leave us a review regarding your time in Moab with us. I am happy to see that your one night with us was quiet and comfortable. Please come back and visit us again! Best Regards, Tricia Grawet Asst. General Manager

"Would definitely stay here again!"

5
edanielleb, Olathe, Kansas 25/07/2019

What a gem! My husband & I booked a night at this hotel last minute (like 20 minutes before we got there) after an impromptu stop at Arches National Park. I was pleasantly surprised at the room size & convenient location! There are plenty of restaurants nearby & we opted to walk to dinner. The hotel itself is adorable, with a nice pool, hot tub, & outdoor lounging area overlooking the mountains! It was very clean, and the staff were friendly and helpful. After a long, hot, dirty day of hiking, this place was exactly what we needed. I wish we could have stayed longer! Oh, and there was pretty legit breakfast included in the morning too!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings edanielleb, Thank you so much for taking the time to leave us a review! We sincerely appreciate all the wonderful compliments you have left. We wish you could have stayed longer as well! Hopefully that just means we will get another chance to host you and your husband again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Nice place"

4
sasparilla97, Orlando, Florida 23/07/2019

I have to say that this place surprised me. We had a king suite overlooking the pool area which also had a beautiful view of the mountains. The room itself was nice and roomy and the bathroom had two sinks. Comfortable beds and good pillows. The breakfast area was super nice and the food was great. The staff there was very quick to help with whatever you needed. They have outside eating with a view. Hard to beat that. The price was a little higher than what I thought it should be compared to other hotels there in Moab. I would definitely recommend this place to friends and family. The only negative I have is that the room had no microwave.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings sasparilla97, Thank you so much for taking the time to share your experience with us! We are happy to hear that you enjoyed your room and the view it held for you! I sincerely appreciate your kind words regarding our breakfast as well, we truly strive to provide our guests an expansive breakfast each morning ensuring there is something for everyone. I sincerely hope that you will come back and visit us again in the future; if you do return to us, we do have microwaves for rooms available upon request, as well as in our breakfast room and lobby! Kind Regards, Tricia Grawet Asst. General Manager

"Beautiful desert oasis!"

5
hooper63, Pittsburgh, Pennsylvania 23/07/2019

My husband and I stopped at the Best Western in Moab for one perfect day! The hotel was conveniently located in the center of the cutest town of Moab. We quickly regretted only planning one day's stay here. There are plenty of walkable restaurants and Arches National park is a short 10 minute drive away. The hotel was great, beds were comfortable and the facilities were clean. The pool looked great, however were didn't get to use it. I would definitely recommend and we would love to return for a longer stay.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings hooper63, I am so happy to see that you had a lovely time in Moab with us! Thank you so very much for sharing your experience. We all certainly hope that we will get to see you and your husband again in the future; there is far too much to see and do in Moab and we would love the opportunity to host and impress you more! Kind Regards, Tricia Grawet Asst. General Manager

"The Best Hotel"

5
Paul W, Green Bay, Wisconsin 15/07/2019

We stayed here one night while visiting the local National Parks and will definitely return. Check in went efficiently. The room was the cleanest we've had on our 12 day roadtrip. Even the couch was cleaned. I wish we could've stayed at this hotel every night! Breakfast was perfect and eating out on the patio was a perfect start to a day. The location is perfect and within walking distance of many restaurants. This property easily beats most Premier Best Westerns.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Paul W, Wow! What an amazing review. Thank you so much for taking the time to share about your recent experience with us. Your compliments do not go unnoticed, and our entire staff appreciates your feedback. In my opinion, one night is not enough time to explore our beautiful backyard; I do hope you will come back and allow us to host you and your loved ones for more beautiful Southern Utah adventures! Best Regards, Tricia Grawet Asst. General Manager

"Excellent hotel"

5
User 15/07/2019

Nice, clean spacious room. Good beds and sitting area. Excellent breakfast on a nice patio. Pool area was nice with cushioned lounge chairs, hot tub and plenty of towels. Front desk personnel were friendly and helpful.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings robertfT8990WW, I am so happy to see that you enjoyed your time in Moab with us as your hosts! Thank you very much for sharing your experience. Please come back and see us again in the future! Best Regards, Tricia Grawet Asst. General Manager

"High quality"

5
Phil N, London, United Kingdom 06/07/2019

Spent three nights here in June. Not much to say except the whole experience was excellent. The room/beds were comfortable, the staff were friendly and welcoming, the facilities were fantastic - nothing to complain about.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Phil N, We greatly appreciate you taking the time to share your experience with us! I am so happy to see that you felt welcomed and comfortable during your visit. We hope to be your Moab base camp for more future Southern Utah adventures! Best Regards, Tricia Grawet Asst. General Manager

"Pool not as pictured"

1
D3542RDemilyh, Missoula, Montana 05/07/2019

Pool not like picture. Very small and little seating. We were unable to use on 95 deg day. Disappointed as we picked hotel based on the views of the pool. Ground floor room was noisy. Not worth the expense.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings D3542RDemilyh Thank you for taking the time to share your recent experience with us. We sincerely value all guest feedback, both good and bad, to learn how to be the best Moab base camp we can be! I am extremely disheartened to learn that you did not enjoy your time with us, and that our swimming pool did not meet your expectations. Honestly, I hear more compliments than I do complaints regarding our pool; I assure you your points will be reviewed by our team to see how we can improve the seating options. I know on those extremely hot days, the pool is a treasure to everyone and our night shift girls try to do Popsicle runs as often as possible for those guests in an attempt to beat that heat! I can absolutely see how over-crowding could be an issue. I am so very sorry and hope that you will come back and give us another chance to impress you. Best Regards, Tricia Grawet Asst. General Manager

"Clean Rooms, Good location, Friendly staff"

5
Joanne H, Summerville, South Carolina 02/07/2019

BW Plus Canyonlands had spacious rooms, a very nice breakfast buffet, a pool and friendly staff. It is conveniently located in central Moab in easy walking distance to shops and restaurants. Rooms were quiet with a fridge, comfortable bed and nice amenities.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Joanne H, Thank you for taking the time to leave a review regarding your recent stay in Moab with us! i am so happy to see that you left our property with fond memories! Please come back and visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Excellent Patio, Breakfast, Laundry Facilities, and Atmosphere"

5
User 02/07/2019

We were very pleased with the quality of our stay at this Best Western in Moab. We were able to pick up dinner from a food truck park nearby and eat it on their beautiful upstairs patio deck. The breakfast was delicious and the ability to eat outside on their beautiful patio made it even better. They have great washers and dryers along with a change machine in the laundry area. We were extremely delighted with this stay.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings SeaSquirtz, I am happy that you had such a lovely time with us in Moab! Thank you for taking the time to share your experience with us! Your review touched on so many good points. I agree, the addition of the food truck park to Moab is one we are all very thankful for as the food is delicious! Enjoying a breakfast in the cool Spring air surrounded by views of the La Sal mountains is nothing short of a perfect start to any day! Please come back and visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Best western canyon lands"

5
Escape34742046965, Meeker, Colorado 01/07/2019

The hotel is very nice. Nice firm mattresses in the room. The breakfast area and breakfast area staff were the highlights. The staff was so kind and nice to me. The food was very good. Thank you so much!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Escape34742046965, I am so happy that the morning was filled with warm memories from our wonderful breakfast crew! I will happily pass along your kind words to them all. Thank you so much for taking the time to share your experience with us! Come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Best hotel in Moab!"

5
DayTrip222263, Fishers, Indiana 30/06/2019

Clean, quiet & comfortable! Great location! Short walk to shopping and dining! Helpful, polite staff! Bike storage available at no cost. Mari makes an excellent breakfast! Looking forward to next time!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings DayTrip222263, Thank you for taking the time to leave us a review regarding your recent stay! I am so happy that we can already see there will be a "next time!"! Moab is far too full of adventures and exploring to be had, and we would love to be your base camp once more! Best Regards, Tricia Grawet Asst. General Manager

"Excellent Stay"

5
User 28/06/2019

The hotel has the perfect location right in the center of Moab with restaurants, tour companies, and shops in walking distance. The staff is knowledgeable and kind, meeting every need and the whole place is incredibly clean. Our family especially enjoyed the pool and hot tub after spending our days exploring Arches and Canyonlands. The breakfast was one of the best we've encountered with fresh hot offerings as well as Belgian waffles and fresh fruit. Our family of four highly recommends the Best Western Plus Canyonlands Inn.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings deborahkD109GE, Thank you for taking the time to leave us a review regarding your recent stay! I love to see that you and your loved ones were all able to find something in our breakfast spread to start your day's adventures. We hope to offer enough variety that everyone will find something they love! We all look forward to being able to host you again soon. Best Regards, Tricia Grawet Asst. General Manager

"THE place to stay in Moab!"

5
ron m, Torrance, California 25/06/2019

One of the best Best Western Plus I have ever stayed at. The staff was courteous, efficient and so helpful with suggested restaurants in the area. And you can't beat the location as it's right in the middle of the business area with all the restaurants and shopping. The pool, spa, exercise room and laundry facility on site are everything you need while in Moab. And don't miss the breakfast. Stayed three days and a little variety in the offerings. Excellent quality and great staff attending to you needs there. This is the place to stay!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings ron m, Wow! Thank you so very much for leaving us such lovely compliments, especially coming from one of our wonderful loyal rewards members. There are a limited number of guests who stay long enough to experience every amenity we offer and I am so absolutely delighted you enjoyed all the different aspects of our hotel that make us stand out. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great Staff!"

5
User 23/06/2019

The staff, location, & rooms were excellent! The only probably we had was getting our luggage to our room because of stairs! A ramp may solve this problem! I would not hesitate to stay here again!, or recommend to friends!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings inspire03251975766, Thank you so much for taking the time to leave us a review! I am so happy that you were welcomed and comfortable enough to consider staying with us again. I do hope that day comes and we will get to host you again very soon. Best Regards, Tricia Grawet Asst. General Manager

"Great hotel and wonderful pool"

5
GeorgeJWM, Edinburgh, United Kingdom 19/06/2019

We arrived just before 2pm to check in and were able to get our room at 2pm, which was great after our journey so that we could get settled. We enjoyed a lovely afternoon at the pool, which was very relaxing. We had one of the suite rooms, which had a sitting area with a settee and easy chair. The room was very comfortable and clean, with a reasonably sized bathroom (not sure why there was a sink in both the bathroom and the lobby, though, as this reduced space in the bathroom). The pool area is a huge asset to the hotel and is a great place to spend some time taking it easy, which we also enjoyed in the evening, particularly as there are two hot tubs. Location is perfect, right in the centre of town with everything very close by and plenty of dining options on the doorstep. Breakfast was excellent, with a good choice and the option of sitting outside on the terrace, which we could not resist. Whilst it is not a cheap hotel, it was definitely worth it and provided good value for money.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings GeorgeJWM, I am so happy that you took the time to leave us your comments. Thank you so much! I am even more ecstatic that it appears we were all able to make sure your Moab vacation was welcoming and comfortable. I certainly hope that we will be seeing you for all future adventures in our neighborhood! Best Regards, Tricia Grawet Asst. General Manager

"This was one of the best, most comfortable, convenient places we have found"

5
leavingagain14, Westfield, New Jersey 17/06/2019

I realize we were tired at the end of each day and probably could have slept anywhere, but we were glad to come back here. The rooms were comfy and clean. The staff was warm and friendly, The breakfast at the hotel each morning offered pancakes, waffles, cereals, eggs, bacon, juices just a wide variety of items and the best thing was you could grab a table outside and enjoy the cool morning air. When you stay at this location you are in downtown Moab so you can wander around in the evening, shopping, checking out restaurants. The hotel left some menus in the room for us and we didn't even have to walk a block to find a winner. I loved Moab.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings leavingagain14, I am so happy that you loved spending time in our beautiful desert home. Thank you for sharing your experience with us! I agree that nothing quite beats catching breakfast on our terrace with the beautiful mountain view and clean crisp morning air. That explorer life can be pretty magical. Please come back and visit us again! Best Regards, Tricia Grawet Asst. General Manager

"Bad beds"

2
User 16/06/2019

We stay here frequently. Since our last visit, they got new mattresses. They are poor quality. They used to have the Denver pillow top mattresses, and they were amazing. They changed them out for the mattresses in a box off the internet. I sadly will not be coming back here anymore. The staff is great, the pool is great, but ultimately it is all about the beds. No one wants to come back after a day of hiking, biking, or climbing with a crap bed to sleep in. It ruins the experience when your back hurts.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings dawnh485, Thank you for taking the time to let us know about your experience in Moab at our property. I am extremely disheartened to hear that your stay this time was less than perfect. We take all guest reviews into consideration and our mattresses were one of the topics guests had mentioned in prior reviews.I can assure you your points of concern will be brought up and revisited with our management team. Please feel free to reach out to me directly if there is anything else you feel that we can do to ensure you keep coming back and allowing us to be the best base camp for Moab that we can be! Best Regards, Tricia Grawet Asst. General Manager

"This is a real good hotel"

5
MrRic, Mougins, France 15/06/2019

We're doing a long road trip and we've had a serious problem in a hotel (not a Best Western). We arrived in Moab after 300 miles of travel. The travel agency had reserved a room for us in another hotel for three nights. In Moab they give us a room that does not correspond with the reservation, I ask if it is possible to change it and they give us two other dirty rooms. The girl at the reception makes me talk on the phone with a person who says he is the general manager. This person, extremely aggressive and certainly drunk or drugged, tells us to leave his hotel otherwise he calls the police. He threatens us and we find ourselves at 7 pm without a room. Impossible to communicate with the travel agency in France because of the time difference. With my smartphone I look for a Best Western and we get to the Best Western Plus Canyonlands Inn. We are still in shock and we are received by Mrs Desirae. I tell her "we have a problem" and Desirae listens to us and immediately tells us that "at Best Western the problems are over". She listens to us tell our story and takes us to a room. The room is very nice and clean and we immediately feel that the anger and tension of the bad experience are dissipating. Desirae does everything to make us feel good, I give her my Best Western Rewards card and she offers us a nice price with an upgrade. We stay three nights and everything is perfect. The room is nice and clean, the staff is extremely friendly and welcoming. All the girls on the front desk are nice and give good advice on restaurants and tourist information. Mrs Coree at breakfast is a super nice person and makes us feel at home. I would like to let you know that we were lucky enough to happen to a boorish, rude and dangerous person in another hotel, to get to the Best Western Plus Canyonlands. I would like the general manager to congratulate all the staff and I would like him/her to congratulate Mrs Desirae on the front desk and Mrs Coree on the restaurant. They are two angels. We were treated very well, as should all customers in a real hotel. Congratulations to all the staff ! Mr RS

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings MrRic, I would like to start by saying thank you for sharing your experience with us. I am so sorry your vacation here started so rocky, but Desirae said it best, "at Best Western the problems are over". I am proud that my girls were able to take control and get you into a much more comfortable and reliable situation. We truly want everyone to have a chance to experience Moab and leave with only the happiest of memories! I will also pass along your compliments to Coree; I am thankful she made each morning start off on the right foot, so to speak, for you! Please come back and visit us again. We would love to be your Moab hosts anytime! Best Regards, Tricia Grawet Asst. General Manager

"Moths and Noise"

2
User 10/06/2019

If this review was just for the staff, it would be 5 stars. They are professional, generous, and really top notch. So why the 2 stars? There were two main problems: the noise and the moths. There was a moth outside my room that attacked me every time I stepped out of my room. I dreaded leaving because I knew it was out in the hallway waiting for me. Even worse, I found a different moth *in my room* (yuck!). I understand moths are a part of the ecology here. But the moth in the hall was there for my entire two night stay. How long had it been there and why didn't anyone try to kill it? In addition, I could hear everything going on in the room next to me. Because my neighbors were talking loudly, I couldn't fall asleep until well past midnight. This was a major problem because I had to get up early in the morning. I ended up being totally exhausted. I eventually called the front desk to complain and they handled it wonderfully (again, the staff here is great). I am very surprised by the good reviews here. To me, the moths alone are reason enough to not stay here again.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Carole W, Thank you for taking the time to tell us about your visit. We are all sincerely disheartened that we let you down. This season has been exceptionally different from others; we went from having fires starting from being so drought-y, to mutant moths from such a heavy wet Spring. Everyone in town was affected by the moths, and while that is not an excuse- it was difficult for everyone. I dreaded walking out my front door for a week, and avoided turning on my own porch light. The wonderful news is that the it has already ended!! Again, it is no excuse, and I am so sorry that your stay was less than perfect because of them. I do hope that you can see it is not a regular issue we have experienced in the slightest. I am unsure if you had reached out to the Front Desk at all, regarding the moth in your room; I do know that the girls would have gone to bat against the moth if they were called upon! We are also an older building, and that does give us a tiny setback. We do everything in our power to renovate and improve common guest issues we receive, and have taken these issues into consideration for our next planning stage. With that being said, we absolutely have rooms that are located in better areas for a better nights sleep and we would happily accommodate those requests when we have the availability to do so. Our entire team is grateful for the feedback and hope that you will join us in the future, allowing us to show and share with you exactly why we receive the great reviews that we do. If I can assist with anything further, please do not hesitate to reach out. Best Regards, Tricia Grawet Asst. General Manager

"Great location and great breakfast"

4
Tara M, Salt Lake City, Utah 04/06/2019

The hotel is clean and has a wonderful view of the valley and Main street from the top terrace.The pool area is very well kept with a decent sized hot tub. Our room was a great size. We took our daughter and we didn't fell like we were stepping over each other. The bathroom was a bit small, but everything was clean. The bonus sink area was nice.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Tara M, I am so happy that you and your family enjoyed your stay with us in Moab. Thank you for taking the time to share your experience with us! I certainly hope we will get to host you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Great home-base in Moab"

4
Lauren S, Fort Collins, CO 04/06/2019

My husband, 4 year old and myself stayed here on a quick overnight stay on our way from Arizona to home in Colorado. We wish we had longer, and would definitely return and stay here. The rooms were clean and comfortable, the location was excellent (right by Pasta Jays, which we have in Boulder, CO) and situated on main street. The pool area looked super inviting, although we did not hop in since it was March and still a bit chilly. We especially liked the continental breakfast in the morning - many choices for hot foods and cold. The staff in the breakfast room were highly attentive - it was just what we needed to fuel up for some exploring and our long drive back to CO. One thing I will mention is that there was no closed off business center (there are, however, two computers in the lobby)- I needed to take a conference call for work and did so at a table outside by the pool. I was told by staff that the library (?) would be completed soon, so maybe this feature will be available in the future.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Lauren S, Thank you for taking the time to leave us a review regarding your recent stay with us! I am pleased to see that you were content and comfortable for the main aspects of your stay at our property. Our business area is open to our lobby, which can understandably cause the issue of not having an optimal quiet space for phone calls, but I can assure you that my Front Desk team would have and will always do whatever it takes, up to inviting you to take your call in an empty room if necessary, to ensure you feel the most at-ease in these scenarios. Please come back and visit us again in the future! Best Regards, Tricia Grawet Asst. Genera Manager

"Perfect hotel in every way! Would Definitely stay there again!"

5
User 01/06/2019

Beautifully decorated and serviced. Perfect location. Incredibly friendly staff. Very helpful. Really pretty pool and hot tub area. Beautiful outdoor deck seating! We loved it! It was perfectly located to all the main/ important attractions !

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Dream02857532665, Thank you so much for taking the time to share your experience with us! I am so happy that you thoroughly enjoyed your time in Moab with us! I hope that we will be able to host you and your loved ones again in the very near future! Best Regards, Tricia Grawet Asst. General Manager

"Great place to stay in Moab"

5
CVTravelers, Castro Valley, California, USA 31/05/2019

My wife and I stayed 5 nights here over our 10 day Utah trip. We found all aspects of this property to be outstanding. The rooms are spacious and clean. The breakfast always had eggs, potatoes and bacon plus waffles. The ladies who tend the breakfast room are very attentive and helpful. They keep everything well stocked and clean the tables as soon as someone leaves. We stored our luggage at the hotel during our raft trip as they have a large bicycle/luggage storage room so keep this in mind if you are going on an overnight adventure like a raft trip. Also the lobby has a water bottle filling station which really helps start your day as you need to stay hydrated in the national parks. The hotel is also within walking distance to many restaurants. We highly recommend.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings CVTravelers, Thank you so much for leaving us a review! It is one thing to receive insider views from a 1-2 night stay, but 5 nights gives us amazing perspective. I am thrilled to learn that we did not disappoint! Please come back and see us if you are ever in the need for more adventures; we would love to host you and your wife again soon! Best Regards, tricia Grawet Asst. General Manager

"Great location, comfy room"

4
User 30/05/2019

Great location in town. You're right across the street from the visitors center where you can get all the info you need plus you're walking distance to to some great restaurants - Pasta Jay's, Peace Tree, Zax. Everything is in easy walking distance and the rooms are comfortable. Great breakfast bread with all the fixin's. Really enjoyed our stay!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings 616marcy, Thank you for taking the time to leave us a review regarding your time spent in Moab with us! I am happy to see that you were able to take advantage of our location including some of the delicious eateries that surround us! Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Nexus of Fun"

5
Steve C, Toledo, Washington 25/05/2019

Great hotel! Super nice, super comfortable! Great beds! Super fancy and felt like a luxury hotel but still reasonable, especially here, I mean, this is Moab, there's a hundred things to do so all anyone really wants is a comfortable quiet place to crash. This is WAY more than that! Breakfast was GREAT! Very good staff making sure as busy as it was, there was plenty for everyone. The pool looked nice but I didnt get to it. LOVE the whole pergola look! Ill be staying here from now on when in this awesome little town.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Steve C, I greatly appreciate you taking the time to leave us such a wonderful review regarding your time with us! Thank you from all of us, in every department! You are absolutely correct in saying there are hundred's of things to do, so please come back and visit us again very soon! We cannot wait to be your hosts for your next Utah Adventure(s)! Best Regards, Tricia Grawet Asst. General Manager

"A plus of the plus!"

5
514christinee, Apache Junction, Arizona 25/05/2019

We stayed at this Best Western for 4 nights ! I think one of the Best of the Bests! It is located In the heart of downtown Moab. Minutes from Arches and near by canyonlands. It offers Large spacious bedrooms, with refrigerator, bicycle parking in the basement (roll in), a beautiful pool with a large and small hot tub, lobby computers, Tesla parking, clean laundry facility and so much more. The breakfast area has a bit of everything: indoor & outdoor seating offering: scrambled eggs,little omelettes, oatmeal, cereal,fruit,waffles,bacon,potatoes, yogurt and more.The staff is polite, kind and courteous. While enjoying breakfast the tv shows a video of the area, Canyonlands, Arches, Bryce, etc. From arrival (Quincy) to departure we were greeted with smiles by all staff (housekeeping, Reception, breakfast staff and even the team in the basement (laundry/maintenence). This hotel runs as a fine oiled machine. Great job! We will definitely be back! A MUST STAY!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings 514christinee, I would like to thank you for your loyalty to Best Western and the Brand. I am beyond thrilled to see that we were able to stand out, and make a great impression to you! I sincerely appreciate all the lovely compliments that you have left, and will pass them along to the departments and members you pointed out. We would delighted to host you and your loved ones in the future! Best Regards, Tricia Grawet Asst. General Manager

"Excellent service"

4
bobnowlin, Redmond, Washington 23/05/2019

I recommend this hotel for service and great condition. They were very efficient and helpful at all times. The location was very convenient to restaurants and shops. The parking was more than adequate.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings bobnowlin, Thank you for taking the time to leave us comments on your stay with us in Moab! I am happy to see that you were able to take advantage of our location and the delicious eateries that surround us! Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Comfy and convenient"

5
Betsy K, Rochester Hills, Michigan 22/05/2019

The reviews were right. This place is great. No complaints. Slept great. Breakfast was good with lots of healthy choices not just a carb fest. Plenty of good restaurants for the evening meal within walking distance, Hope to return someday.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Betsy K, I am so happy that our hotel guest reviews did not lead you astray! There is a reason we receive the reviews that we do; it brings me much happiness to know that you could add to the wonderful experiences our guests have had with us. Thank you for your kind words. We too hope to be able to host you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Great Stay and Location "

5
Tranquillo, NJ 19/05/2019

This Best Western was conveniently located downtown within walking distance to restaurants and shops and free parking. It was impeccably clean with immaculate laundry facilities on the lower level! The King suite was comfortable and very spacious-and we enjoyed having two sinks/ one in the bathroom and one outside the bedroom! There was a nice sitting area, a large desk area, flat screen TV and an Unstocked mini fridge. This hotel offers a lovely hot/cold breakfast, a fitness room, outdoor pool and hot tub and free coffee and tea and flavored water in the lobby along with minimum toiletries, snacks and drinks for sale in the quiet lobby. The front desk is always attended with helpful and friendly staff eager to give info on restaurants and sightseeing. We had a very relaxing, quiet and pleasant stay! The ovation is conveniently assessable to the Canyon-lands and Arches National Parks . The place was immaculate and Angel is pleasant and does an amazing job helping guests operate the machines in the laundry room and keeping the laundry room spotless and IMMACULATE! Very impressive! Kudos to the staff especially Angel!!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Tranquillo, What a beautiful review of our property! Thank you so much for taking the time to share your experience with us. I am so happy to see our staff accommodated you and I will be specifically passing along your compliments to Angel! There is not much about your time with us and our property that you did not name, so truly words cannot describe how thankful we all are. I certainly hope we will be able to host you and your loved ones again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great place to stay in Moab, UT"

5
CTRAD316, Valparaiso, Florida 19/05/2019

My wife & I were on a National Park tour and stayed at this BestWestern. The front desk person was very informative about places to eat. Zak's pizza is just down the block and very good. Nice rooms and great water pressure. Very large hot tub and outdoor heated pool Will definitely stay here again when in Moab, UT.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings CTRAD316, Short, sweet and to the point! What a fantastic review, thank you so much for taking the time to share this with us. I certainly hope that we will host you and your wife again in the near future. Best Regards, Tricia Grawet Asst. General Manager

"Fun Place"

5
User 08/05/2019

Stayed at Best Western Plus Canyonlands Inn on May 3rd this year and it was such a great place to stay. Easy access to everything...shopping, restaurants, things to do,etc. The place is so clean and the staff are very friendly and attentive. We'll be sure to stay there each time we go back to Moab.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Compass46424, Thank you so much for taking the time to leave us a review regarding your experience with us. I am so happy to know that you had an excellent time with us, enough to continue visiting us if you are ever to find yourself in our neighborhood again. Our location is prime for all the shopping and delicious restaurants Moab has to offer and I am thrilled to see you were able to take advantage of that. Looking forward to seeing you again in the future. Best Regards, Tricia Grawet Asst. General Manager

"This hotel has it all !"

5
gulfcoastlife, Fairhope, Alabama 06/05/2019

This hotel has it all: breakfast outside on the terrace with 360 degree views, great location where all of central Moab is walkable, clean and comfy rooms, spacious bathrooms with textured towels, recycling& environmental policies, bike repair and storage, laundry facilities, reading/reception area, snack & supply nook, and best of all, lovely people to welcome you. I was traveling with two people with special needs, and the staff upgraded us to a suite/room near all the facilities we needed -- I didn't even have to ask. Very accessible hotel.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings gulfcoastlife, What a beautiful review of our property! Thank you so much for taking the time to share your experience with us. I am so happy to see our staff accommodated you and quite proud they saw your needs and took care of you without you having to ask! I do not see a single thing about our property that you did not name, so truly words cannot describe how thankful we all are. I certainly hope we will be able to host you and your loved ones again soon! Best Regards, Tricia Grawet Asst. General Manager

"Beautiful Hotel in the perfect location."

5
User 02/05/2019

You couldn't ask for a more perfect experience. Great location and all of the staff were so nice and caring. The hotel is beautiful and you are in the perfect location close to great shopping and restaurants.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Casey C, I would like to start by saying I am so happy that you took the time to leave us your comments. Thank you so much! I am even more ecstatic that it appears we were all able to make sure your time in Moab was welcoming and comfortable. Our location truly cannot be beat! I will happily pass along your compliments to our team! I hope that we will have the opportunity to be seeing you again in the very near future! Kind Regards, Tricia Grawet Asst. General Manager

"Insane price during event."

2
71petunia, Coalville, Utah 30/04/2019

The whole experience was just fine with a great location for doing things downtown. Very clean rooms. Only issue was price. We moved on to much better amenities at a different location another night for $100 less in town. You're getting 3 star hotel at a 5 star price during weekend events and we didn't want to join a membership just to save money. Insane amount of money for one night overlooking the parking lot at ground level.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
71petunia, I appreciate you taking the time to leave us a review regarding your recent stay with us. I am deeply disheartened to know that we did not meet your expectations 100%. We take all guest feedback, both positive and negative very seriously and use it towards future training and improving our property as a whole. I know we will never have a chance to make another first impression, but I genuinely and sincerely hope to have another opportunity to host you and show you exactly why we normally receive the high-rated reviews that we do. Best Regards, Tricia Grawet Asst. General Manager

"rugged but nice"

4
solobj, Houston, Texas 29/04/2019

Moab area is rugged but wonderful...this inn is adequate+...Moab is a great town with plenty of p[laces to stay, eat,visit...but, plan in advance! be sure to visit both Arches and Canyonlands ... it will take an extra day, but worth it!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings solobj, We appreciate you taking the time to leave us a review regarding your recent stay with us! You are correct in terms of planning in advance. The tourism boom that Moab experiences thanks to the Mighty 5 campaigns, as well as just being one of the most gorgeous cities in our beloved Utah -- people from all over the world travel to see our home and most of them spend a good 6+ months worth of planning ahead; that being said, all of our staff are locals and are happy to provide insider knowledge for timing out your hikes and dinners to try to beat the crowds. We hope you will come back and visit us again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Friday night road trip stay"

5
jwp599, Champaign, Illinois 22/04/2019

Very helpful staff. Clean property. Handy parking. Walking distance to many restaurants. Breakfast was very nice, the dining area has great view inside and out. Wifi was free and good speed. Beds were comfy. Bathroom and shower clean.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
jwp599, Thank you so much for taking the time to leave us a review regarding your recent stay with us! I am so happy that we were able to be your hosts for your Friday night trip! I appreciate the comments you have left us; all guest feedback is incredibly valuable to us in letting us know what we are doing correctly (or incorrectly for that matter!). We hope to be able to be your hosts again in the near future! Best Regards, Tricia Grawet Asst. General Manager

"The Best Best Western"

5
Andy L, Sunnyside, United States 21/04/2019

The Best Western Canyonlands is not only one of the best Best Western properties, but one of my favorite hotels to stay at anywhere. This is a place that has it together. Staff is wonderful, rooms are clean, modern, comfortable, and quiet; and the breakfast is good. I've stayed here for about seven years in a row for an event in Moab (Jeep Safari), and have always had a great experience. Highly recommended.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Andy L, Jeep Safari always proves to be that time of the year of Moab's rejuvenation for locals and tourists alike; and spending that with you and your group every year just makes it that much more enjoyable. I am so happy you continually come back to us. We truly enjoy your company and love that you enjoy ours! We will always be here awaiting your future arrival(s)! Best Regards, Tricia Grawet Asst. General Manager

"When in Moab, I will ONLY stay here from now on!"

5
Sherpa31751197551, Draper, Utah 19/04/2019

The place was immaculate, and the service was even better! Friendly staffed greeted us every time we left or came back. I can tell these employees must ALL take pride in their work, and where they work. I won't stay anywhere else in Moab.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Sherpa31751197551, Wow!! Thank you so much for taking the time to leave a review regarding your recent stay with us! I am beyond thrilled to see that you left our property with these lovely memories! Truly, our entire staff wishes nothing more than our guests to feel like they are at home away from home. From all of us at the Canyonlands Inn, thank you again! We look forward to having you return to us in the future. Best Regards, Tricia Grawet Asst. General Manager

"Convenient hotel to Arches National Park"

5
twobacks, Sandy, Utah 16/04/2019

I stayed at this hotel while touring Arches and Canyonlands National Parks. The hotel is conveniently located in downtown Moab. It is near restaurants and shops. It is a short drive to both Arches and Canyonlands National Parks. I got a good nights' sleep every night at the hotel and their free breakfast every morning was excellent. Also, they have free cookies every night available in the lobby.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings twobacks, I am so happy that we were a perfect base camp for your National Park adventures! As they say, location location location - and I am pleased you were able to take advantage of ours! Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"For the price, you can't beat it. Very comfortable!"

5
lindarutheHMB, San Francisco, California 15/04/2019

We were doing sunrise and sunset photography, and we need a convenient place in the center of town. We opted for a Double Queen "Suite" which just means you get an extra space with a sofa and a comfortable easy chair with an ottoman, as well as a desk and chair. We enjoyed the extra space, the coffee maker, the little refrigerator, and the comfortable beds. The black-out shades made it totally dark for sleep. Our hallway was surprisingly quiet. We especially loved that they had tasteful recycling bins centrally located near the elevators, so we could even recycle our heavy paper coffee cups. Apples, bananas, and sometimes cookies are set out for guests to take. Very clean breakfast area.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings lindarutheHMB, Thank you so much for taking the time to leave us a review! I am happy to see that after your 6 night stay with us you left us with welcoming and warm memories! For all of our guests, we strive to ensure everyone is comfortable and has what they need; seeing that you woke up each morning well-rested to start the day's adventures and enjoyed the other amenities in the rooms, I only hope that we can serve you again in the near future and continue to impress you. Best Regards, Tricia Grawet Asst. General Manager

"Perfect Place to stay in Moab!"

5
383kaseyc, South Lake Tahoe, United States 15/04/2019

The service was outstanding from the moment we arrived until the moment we left. We arrived late at night with our travel trailer because all the campgrounds were full and the woman at the front desk was very helpful and accomodating. They had parking for our trailer which was awesome! The rooms were clean and big and fit our needs perfectly. The breakfast was the best we've had at a Best Western with the friendliest woman helping that went over and above with her level of service. The location is right in downtown within walking distance of all the cute shops and visitors center. Highly recommend if you are staying in Moab.

"Family Road Trip !!"

5
659gallyp, San Diego, California 14/04/2019

On our Family Road Trip and after a 10 hour drive we made it to our Hotel in Moab Utah very nice staff and in the morning what a beautiful site to see when we went breakfast and the views outside on the deck was beautiful... wonderful breakfast with waffle maker and amazing staff and hot coffee ☕️... will definitely come back one of our favorite best western plus Inn and Utah is beautiful

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings 659gallyp, I am so happy that we were able to be a welcoming and memorable stop on your family road trip! Thank you for sharing your experience with us! I agree, you truly cannot beat starting your days explorations with an early breakfast, hot cup of coffee and La Sal mountain view from our terrace area! There are countless adventures to be had here in Moab and we will hope to be your base camp for any future ones! Best Regards, Tricia Grawet Asst. General Manager

"WOW"

5
BudF6F, Palm Harbor, Florida 11/04/2019

We hit the jackpot with this two night stay while visiting Moab. Fantastic property. One of the nicest hotels we've ever stay in, including 5 star hotels. Room and entire property was awesome. Great central Moab location within walking distance of most restaurants and shops. Best breakfast we've had at a BW. Mari does a great job as breakfast host. The ladies at reception were very helpful with directions and dining advise. would very highly recommend this great location.

"Great customer service"

5
robk947, Park City, Utah 09/04/2019

Clearly the facility is an older building that has been remodeled. The golden goose here is the the staff. Every person we encountered was genuinely kind and wanted to help. Maintenance and front desk let us into the bike room with minimal wait time, housekeeping did a fabulous job; even turned in an expensive item that we accidentally left behind. The crew taking care of the breakfast area were on it - continuously checking tables, cleaning, speaking to guests and, of course, refilling food options. Last but not least, the front desk staff were amazing. Apologies if I spell the names incorrectly, but Morgan, Tessa and Clenzie were professional and helpful.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings robk947, Thank you so much for taking the time to leave us such a lovely review. I am so happy that everyone on staff was able to assist you no matter what department, with ample speed, but the ability to still let you know how much we appreciate your patronage. I will be passing along your compliments to Morgan, Tessa and Quincy as well! We will hope to host you and your loved ones again soon. Best Regards, Tricia Grawet Asst. General Manager

"Nice place, excellent staff."

5
AGettig, Salt Lake City, Utah 02/04/2019

Can you train your staff to be nice? Or do you hire nice people and train them to run a hotel? Whichever the Best Western Canyonlands ascribe to - it is working! The Front Desk team, the breakfast staff and even the housekeeping group were genuinely friendly, caring and helpful. My family were all impressed with their attention, sharing of local/Moab insider knowledge, and willingness to be helpful and creative. The rooms (our family was spread over 2 rooms across the hall from each other) seemed fresh and new, bright, modern with photos and images of cool Utah natural and historical scenes. We went to Moab for the nature, but ended up loving the hotel and personnel. We would not hesitate to recommend to anyone.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings AGettig, Words simply are not enough to extend our appreciation to you for this review! I am absolutely delighted that you and your family felt welcome with us. The vast majority of our staff are born-and-raised locals, and we all truly love the opportunity to share our home with people from all over the world! I will share your compliments with all our different departments; your words will help bring smiles across the property! We will hope to host you and your loved ones, impressing you all once again soon! Best Regards, Tricia Grawet Asst. General Manager

"Nice location!"

4
User 01/04/2019

Nice location in the heart of town. Walking distance to restaurants. Excellent service at breakfast. Nice clean room. Good chocolate chip cookies in the evening. Nice heated pool and big hot tub. Would definitely stay again.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Explorer_Life, Short, sweet and to the point! What a fantastic review, thank you so much for taking the time to share this with us. I certainly hope that explorer life brings you back to our neck of the woods again soon! Best Regards, Tricia Grawet Asst. General Manager

"Good location in Moab"

4
clevehts, Cleveland, OH 30/03/2019

Our family of 4 (kids ages 9 and 11) stayed in the 2 bedroom Main Street Suite for 4 nights. It was nice to have a condo style unit and one of the bedrooms had two beds. This is located in a nice section of Moab in walking distance to many restaurants, shops and ice cream. The front desk staff and breakfast servers were all very friendly and helpful. There were a lot of choices at breakfast and the staff was eager to please. There is also a nice patio off of the breakfast room with a fire pit at night. Cleaning service was also thorough and prompt and our room was aways clean when we came back from a day of sightseeing. For us, there were a few downsides of the Main Street Suite. These suites are located a bit away from the main building over a neighboring restaurant. The wifi never really worked for our entire stay. This was kind of disappointing in the most expensive room at the hotel. They probably need to add another router for this building. It was also pretty loud at night with street noise, noise from the restaurant below, and children yelling at the pool until it closed at 10 pm. These might not be issues in the main building.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings clevehts, I would like to start by thanking you for taking the time to leave us a review regarding your stay with us. When we have guests who stay multiple nights, such as yourselves, we find that they can offer really valuable feedback (both positive and/or negative!) that influence our ideas during our Winter updates and remodels. I do hope you will give us another chance to host you and your loved ones again. If the opportunity arises, you are correct in your thoughts on the main building of our hotel, since we do sit behind both Pasta Jay's and Peace Tree Cafe, it does help to eliminate some of that extra street/traffic noise. Best Regards, Tricia Grawet Asst. General Manager

"Best Western Canyonlands Great Location"

4
Journey30679677030, Denver, Colorado 30/03/2019

The hotel was clean and the room was average, parking was a little tight. The hotel has an excellent location right in the center of everything. Check-in was a breeze and the staff was helpful and offered restaurant recommendations. The complimentary breakfast was okay, there were many options, but it is hotel breakfast so I didn't have too high of expectations there. The staff that were in the breakfast room every morning were excellent, always said good morning, welcomed you, and were extremely attentive and always made sure they were cleaning tables for new guests arriving to eat. The pool and hot tub area were great, especially after coming back from a long day hiking. I would stay again. Thank You BW Canyonlands.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Journey30679677030, Thank you so much for sharing your experience with us! I am so happy to see that we were able to make sure that your stay with us was welcoming and comfortable in many different aspects. We want every guest to know that they are at home with us; please come back and visit any time! Best Regards, Tricia Grawet Asst. General Manager

"Great Location in Town"

4
Cyndee1980, Laurel, Delaware 29/03/2019

This seems to be an older hotel but has been remodeled. Staff was fantastic, Lobby and breakfast areas were nice. Breakfast was BW classic, staffing was very friendly and helpful. Great location to visit Canyonlands and Arches National Parks. The Heat?AC Unit in our room was not great, but it was March so we didn't really need either.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Cyndee1980, Thank you so much for taking the time to leave us a review! I am so happy to see that all of our staff were able to leave a good and lasting impression! I hope you will come back and visit us if you find yourself in our area again! Best Regards, Tricia Grawet Asst. General Manager

"Very loud road noise- semi trucks all night"

2
fido1102, California 29/03/2019

Stayed here one night... and thank god only one night! Our room was “ an upgrade” due to being a best western member. We were put right on the Main Street. When we asked if the road noise at night would be a problem. We were told. No noise at all. And no cars or trucks are out at night here. All night long. We heard semi trucks and motorcycles. Worst night sleep in a long time! I wouldn't have been So mad. If we hadn't asked several times before we ok'd staying in the room. The hotel tried to make food by waiving the taxes... quite frankly - the night should have been free of charge.

"Very clean and new"

4
Inlook, Paris, France 24/03/2019

Decent place when you are in Moab. Rooms are spacious and have a sit in area with two queen beds. This is one of the nicest best Western I have ever been in. Breakfast was very good and the lady who manages the place is extremely friendly and is just a gem. She makes your day!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings inlook, What a beautiful compliment! Thank you so much for taking the time to leave us a review. I will happily pass along your other compliments to the lovely Coree in our breakfast room. She loves knowing she is able to get all of our guests in the mood to start their desert adventures! We will hope to be able to host you and your loved ones again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great Rooms & Beds, Excellent Breakfast!"

4
daddycaddy1, Dallas, Texas 19/03/2019

We stayed one night as a family in March. We were very impressed with the rooms! The beds and pillows were far above average and the room finishings were great. The waffle maker at breakfast was a hit with the family. Very good variety of breakfast foods. Would definitely stay at this Best Western Plus again.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings daddycaddy1, Thank you so much for taking the time to leave us a review regarding your stay with us this month! I am so happy that our property was able to comfortably accommodate your family! The waffle maker in our breakfast room always seems to be a hit with our younger guests, and I am happy to see your family enjoyed it as well! I hope that we will be able to be your hosts again in the near future! Best Regards, Tricia Grawet Asst. General Manager

"Clean, affordable, comfortable "

5
N212ZHamyr, Chugiak, Alaska 16/03/2019

The hotel is centrally located in the heart of Moab. Hotel offers plenty of parking. Sidewalks in area allow you to walk all of town from hotel. They allowed early checkin for my family. Room was large and comfortable. Plenty of area for sitting, lounging in room. Fitness area was clean and cool. Bike storage available in hotel. Continental breakfast offered a little bit of everything. Front desk staff was helpful and courteous.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings N212ZHamyr, Thank you so very much for taking the time to leave us a review regarding your recent stay at our property. I would like to especially thank you for all the lovely details you provided in your review - it really helps us get an idea as to what we are doing right and how we stand out! I truly hope that we will be able to host you again soon! Best Regards, Tricia Grawet Asst. General Manager

"Stay Here Every Year"

4
Gary L, Virgin, Utah 08/03/2019

As always, the ladies at the front desk are friendly and professional. The hotel is conveniently located in the center of town with our favorite restaurant (Pasta Jay's) about 20 seconds from the front door and a Visitor Center across the street. The room was clean and spacious. Had a mini fridge and coffee maker but no microwave. The mattresses on the queen beds were VERY firm which is nice if you like firm but for me was uncomfortable. I sleep on my side and was turning from one side to the other all night. We stay here pretty much every year for a few days and I don't recall ever experiencing the hard mattresses before. The only other downside to the room is the ottoman in front of lounge chair. When I “plopped” my arse on the ottoman to remove my boots, I had to laugh out loud. What appears to be a nicely contoured and plush stool is more akin to a vinyl covered brick. I guess they're made to last. In fact when nature has taken its toll on the nearby arches reducing them to sand and dust and the walls of the hotel have crumbled to nothing, there's going to be a hundred or so ottomans scattered amongst the remaining sandstone. Breakfast was better than average for a BW property with the usual choices plus pre-prepared omelettes or some other variation of eggs to go along with the standard scrambled eggs. Coffee and the orange juice (didn't sample the other two available juices) was much better than average. The breakfast attendants were exceptionally friendly, frequently asking if we found everything we needed and worked hard to ensure the breakfast bar was adequately stocked. All things considered, I'd give five stars if not for the extra firm mattresses.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Gary L, Thank you for taking the time to leave us a review regarding your recent stay. We sincerely appreciate the compliments you have left! I am extremely sorry that we didn't meet your expectations 100% however. It is important for us to receive feedback from our guests, particularly our repeat guests, as we are always trying to come up with new ideas as to how to make our property better. We will take all of your notes into consideration for our next update! I do hope that you will come back and give us another chance to host your next adventure in Moab. Best Regards, Tricia Grawet Asst. General Manager

"Best Hotel Stay"

5
Sunshine44562705946, Logan, Utah 04/03/2019

This is the second time within a year I have stayed at Best Western in Moab and it did not disappoint!! I love the cleanliness of the hotel, the overall appeal and the staff. Also, the breakfast is a bonus. I have stayed in about 15 different hotels throughout this past year and BW Canyonlands is my favorite! Highly recommend.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Sunshine44562705946, Thank you so very much for taking the time to leave us a review regarding your recent stay with us. Your review is everything we strive to reach for everyone of our guests. Getting it right twice, is even better! I hope that you will continue to seek out more adventures soon, allowing us to be your base camp once more! Best Regards, Tricia Grawet Asst. General Manager

"Canyonlands Visit"

5
garywsa, Portland, Oregon 04/03/2019

We have stayed at the BW Canyonlands Inn before & will again -the staff are very friendly, helpful & accommodating -they recommended a good dinner location close by -& the location is very accessible to the national parks Canyonlands & Arches

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings garywsa, We certainly love when we make such a good impression that our guests feel comfortable to return to us! Thank you for taking the time to leave us a review regarding your stay; with each visit and each review we are gaining valuable insight into what we are doing right and what we need to work on. Hope to host you and your loved ones again very soon! Best Regards, Tricia Grawet Asst. General Manager

"Stay Here"

5
chasannj, Lonsdale, Minnesota 04/03/2019

Best Hotel that we stayed at during our 5000 mile road trip. Everything was first rate; beds, pillows, towels, breakfast, staff. Extra sink and vanity area outside of bathroom which is always nice. We stayed there during the winter months so the price was very reasonable.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings chasannj, I sincerely appreciate your lovely compliments regarding your recent stay in Moab with us. While the winter time has its benefits, I do hope that you will be able to come back in Spring or summer when our lovely little town is a little more lively, of course allowing us to be your hosts once more! Best Regards, Tricia Grawet Asst. General Manager

"Another terrific Best Western!"

5
edieann, Denver, Colorado 27/02/2019

We love staying at Best Westerns, particularly BW Plus. We do a lot of car trips in the US for three weeks to three months at a time and we almost always stay at a BW. Our overall experience has been 5 stars and the BWP in Canyonlands is no exception. We had a King suite for $90/night. A spacious living area plus king bed, a two sink bathroom with great lighting and a make-up mirror (!). Impeccably clean, comfy bed and pillows, toiletries, gracious front desk staff and fresh baked cookies in the lobby in the evening! Who could ask for anything more from a chain hotel? Of course breakfast is included and offers cold items such as cereals, yogurt, breads plus hot items like eggs. Coffee and juices are served plus a coffee maker in the room along with a refrig. *Joining the Best Western Rewards program is a must even if you don't travel all that much. As retired military we started as Silver status and your rewards points never expire. The higher your status the more benefits such as upgraded rooms and free nights stays.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings edieann, Wow! Thank you so very much for leaving us this review. Beautiful compliments, and such a pleasure to read that you enjoyed so many different aspects of our property, despite that it is a brand that you are very familiar with. It is tough to stand out, but I am thrilled that we did our part for you and your loved ones. I do hope that you will get a chance to visit us again, we do genuinely appreciate not just your patronage but loyalty to Best Western as well! Best Regards, Tricia Grawet Asst. General Manager

"Wonderful Place To Stay"

5
dhchristensen1, Vernal, Utah 24/02/2019

Very impressed with BW Plus Canyonlands. Very clean and well kept rooms. Great price. I was late booking under my business's deal for block of rooms, but they still honored the price and even gave me the weekend nights for the same deal. The staff is very courteous and friendly; especially those that run the free breakfast. Left several tips for them. And don't forget your fresh cookies in the evening down in the main lobby.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings dhchristensen1, Wow! Thank you so very much for taking the time to leave us a review regarding your recent stay. Five nights is a very good amount of time to spend in a hotel, and I am so happy that we left a lasting impression! Hopefully you will be able to come back and visit us again soon when our weather is bright and warm all day long. Nothing beats our cookies and an evening by the pool! Best Regards, Tricia Grawet Asst. General Manager

"Always a pleasure to stay here"

5
User 20/02/2019

This is a delightful property, right down town so close to information center, restaurants, bookstore, etc. Staff is always welcoming and helpful. Big breakfast selection, always includes hot entrees. Owners refresh rooms annually. Generous parking. Tesla charging station on property.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings U2813PIrickw, Thank you for taking the time to leave us your generous and lovely compliments! I am so happy to know that you were satisfied in all the important areas of a hotel stay. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"No Sound Proofing!"

2
JAGJAH, Los Angeles, California 18/02/2019

The good: nice, friendly staff; mostly clean rooms, comfortable beds, good location, 24 hour super clean laundry room. The bad: Absolutely no sound proofing between the rooms. One night a couple was arguing for hours. The next time someone's TV was blaring. If you want to sleep well, you have to hope for considerate fellow guests or no guests staying within 10 rooms of yours.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings JAGJAH, Thank you for taking the time to leave us a review regarding your recent stay. We sincerely appreciate the compliments you have left!! We are always trying to come up with new ideas as to how to make our property better, and we always appreciate guest insight. If you were to come again, we always do our best to accommodate guest requests; I would recommend asking for a quiet room on the second floor in the west wing, as they tend to be in the most quiet area. I do hope that you will come back and give us another chance to impress you if you ever find yourself in our neighborhood again. Best Regards, Tricia Grawet Asst. General Manager

"Best Western Canyonlands"

5
User 17/02/2019

Great breakfast, helpful and courteous staff. We will book this location again. When we requested to add an additional night staff was able to make sure we could stay in the same room, even though they were going to be pretty full going into the weekend.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings wuykats, Thank you so much for taking the time to leave us a review regarding your recent stay with us. We love the fact that sometimes people just cannot get enough of our beautiful town, and I am so happy that our Front Desk girls were able to make things work out so that you could stay in your same room. We will hope to see you again soon! Best Regards, Tricia Grawet Asst. General Manager

"Excellent room in excellent hotel"

5
higonnet, Paris 16/02/2019

We had a large room (the term "suite" struck as as a bit exaggerated but very nice just the same). An excellent breakfast with a wide selection of everything.Extra characters for stupid length requirement

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings higgonet, Thank you so much for taking the time to leave us a review regarding your recent stay with us. I am so pleased to see that you enjoyed our property from check-in to check-out! Please come back and visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Over and Beyond"

5
Pioneer37088343538, Craig, Colorado 16/02/2019

The staff at this hotel went out of their way to make sure we had a comfortable experience. On our second night we checked in after being lost for 9 hours in the back country, with no money for cab fair (cab would only take cash). The clerk help us pay with her own money and offered us a ride to our car the next day, which we greatly appreciated. The morning clerk offered us some amenities that we did not have because our luggage was still in our stranded car. Also offered late check if needed. The hotel was clean and comfortable and staff was outstanding. Even the breakfast hostess was a ray of sunshine. This hotel is in a great location. You can walk all over town from the hotel.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Pioneer370088343538, Thank you so much for taking the time to share your experience with us. I am so sorry that you went through what you had, but we are thankful to have staff like Morgan who always do what they can to make every person who walks through our doors feel safe and welcome. If you ever find yourself in our area again, please allow us to assist in making it even more memorable than the last (& in a MUCH better way!). Best Regards, Tricia Grawet Asst. General Manager

"Best hotel stay ever!!"

5
D6633RZsharonh, Columbia Falls, United States 15/02/2019

The staff was exceptional, the hotel was clean and pleasant, the breakfast was good, and I had a fantastic rate! I will stay at this hotel even at high season when the rates are a bit more. I would also recommend this hotel for any Moab stay!!

"."

5
NorthStar56125751204, Cologne, Germany 11/02/2019

we liked the BW very much., In the center of Moab could walk to all the relevant restaurants, spacious rooms, great breakfast, Fridge and coffeemaker in the room, service was very friendly - we will be back

"The Best"

5
User 01/02/2019

This is the 2ed time we have stayed here, I honestly cant think of anything they could have done better, Check in / Check out was smooth, rooms are always clean and top notch, the breakfast is the best we have ever had anything you could want, we love to eat at Pasta Jays next door but it was closed for remodeling and this was nothing to do with them but they really felt bad for us so they gave us a 10% off at another place, I always joke with them and they are like part of the family 10+ all the way.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings GPSoldiit, We love repeat guests!! Thank you so much for taking the time to leave us a review, and I am so happy that we are able to continue to impress you! Please come back and visit us again soon! Pasta Jay's should be up and running again in only a few more days! We are happy to be your extended Best Western Family!! Best Regards, Tricia Grawet Asst. General Manager

"Great place to stay"

5
User 30/01/2019

My boyfriend and I were in Moab for only one night. We chose to stay at this Best Western and we had a great experience. Staff was super friendly and welcoming. The location was perfect, less than a mile to the Moab Brewery. We went during the slow season so there was only one bar opened in town, Cafe Rio. It was perfect because it was right behind the hotel. Clean room and affordable. Thanks!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings amberdelp, Thank you so much for taking the time to leave us a review! I am so happy to see that our staff was able to provide you and your boyfriend a lovely little getaway. We hope that you will get to come back when the weather is a little warmer and experience the entirety of all the Moab and our property has to offer! Best Regards, Tricia Grawet Asst. General Manager

"Best Western Canyonlands Inn"

5
User 28/01/2019

Of the two Best Western Motels in Moab, Canyonlands is definitely the best choice. Extremely well maintained, tasteful decor that is above and beyond the norm for Best Western Motels, plentiful breakfast with high quality products, such as the yogurt, warm cereal, delicious fruit, etc., environmentally sustainable practices throughout: bins for recyclables, compostable cutlery and plates in breakfast room, etc. Staff treat guests as friends, not just clients. We will definitely be back.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Terri L, Thank you so much for taking the time to leave us a review! I am extremely pleased to see that you have enjoyed so many of the different areas and amenities that our property offers. We all truly and genuinely strive for all of our guests to feel at home while staying with us, and it sounds like we hit a home run with you! I certainly hope you will get to come back and allow us to host you and your loved ones again soon! Best Regards, Tricia Grawet Asst. General Manager

"Excellent Stay"

5
juliebC1532IG, Canton, Ohio 17/01/2019

Super hotel! The staff was very friendly. I loved the design and layout of the hotel. Our room was large and comfortable. The whole facility was very clean and it smelled great!! I would highly recommend this hotel.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings juliebC1532IG, Thank you so much for taking the time to leave us a review and thank you for the absolutely wonderful compliments on our property and staff! It is huge to hear from our guests that they will/would recommend us to their loved ones. Hoping that you will get to come back and allow us to be your hosts again soon! Best Regards, Tricia Grawet Asst. General Manager

"Unplanned Stop/Pleasant Surprise "

5
Ldean3954, Tucson, Arizona 13/01/2019

We hadn't planned on staying in Moab, but the hour was late and the weather uncertain. We made our reservation and showed up a few minutes later. The office staff was welcoming and the room was clean, comfortable and attractive. Breakfast was generous with lots of choices and the dining area staff was pleasant and helpful. The dining area was attractive and we plan to return when it is warmer as the views from the outside dining area are tremendous. We felt fortunate to find a vacancy on such short notice. I suspect reservations well in advance would be needed during the summer tourist season.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Ldean3954, Thank you so much for taking the time to leave us a reviewI I am ecstatic that you found us by chance and enjoyed your stay thoroughly. It is always wonderful to hear from our guests that they felt, as you said, fortunate to find and stay with us, but particularly so when it is from an unplanned visit! Moab is indeed the type of destination people spend months, even up to a year, preparing and planning for! I do hope that you will come back and allow us to be your hosts again if you find yourself in our neck of the woods. Best Wishes, Tricia Grawet Asst. General Manager

"Friendly staff, great value in off season"

5
Pete R, Munich, Germany 08/01/2019

I've stayed here before and this is my favorite hotel in Moab. All staff members I had contact with were friendly and helpful, which gives me the impression that they are well treated by the owners. Many of the rooms are located in quiet wings of the building away from the main street. This hotel, like most in Moab, is an excellent value off season as long as one doesn't mind hiking or biking in colder temperatures. Better than summer heat in my opinion! Breakfast is above average for a Best Western Plus. The hotel offers a nice secure bike storage room in the basement.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Pete R, Thank you so much for taking the time to leave us a review, especially as a repeat guest! Guests like you add so much insight into how we are doing as a property. I agree with you on the off-season bonuses - it sure can be chilly, but how can you beat the lack of crowds?! Whether is it warm and busy or chilly and less-bustling, we hope to continue to be your go-to Moab property! Happy New Year and Warm Regards, Tricia Grawet Asst. General Manager

"good value, during winter stay Dec 2018."

5
OntarioTripper, Whistler, Canada 07/01/2019

We were served well by Morgan in the front desk who was efficient, helpful and exercised her ability to upgrade us to a 2nd floor King bed for no extra charge overlooking the pool as the first floor had many students who were constantly chatting. This encouraged us to extend our stay to almost a week, then we had to move on to our next destination. The room and bed was clean and spacious. Decent warm breakfast with bacon and eggs, The female Spanish staff was polite, friendly and attentive at breakfast. They were also installing a safe in each room, one of the front desk staff accommodated us by having a safe installed early in our room. A safe offers such peace of mind for out of town travellers! Overall it was great value. This will be the hotel we stay in when we return to Canyonland. Granny smith apples, and cookies served in the lobby were great bonuses as well.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings OntarioTripper, Thank you for taking the time to let us know about your time spent with us. I am thrilled to see that it was hard for you to leave us! We hate goodbye's as well. Morgan is a wonderful addition to our Front Desk and I am glad she was able to get you into a more comfortable and quiet room. Our head of maintenance was also more than happy to ensure your room had a safe installed promptly; we love when our guests have the peace of mind that allows them to thoroughly enjoy their vacation! Come back and visit us again anytime, we will be here looking forward to it. Best Regards, Tricia Grawet Asst. General Manager

"Dope place"

5
Stay30673196835, Salt Lake City, Utah 04/01/2019

Very nice hotel. Well run, clean, friendly staff, good continental breakfast, awesome hot tub. My family and I will likely stay here again next time we come to Moab. The cost was very reasonable for how nice the hotel was.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Stay30673196835, Thank you so much for taking the time to leave us a review regarding your recent stay with us. All of us at the Canyonlands Inn are giggling but thrilled at the use of your 90's adjectives for our property! We couldn't agree more. :D Wishing you a beautiful New Year and for the opportunity to host you and your loved ones again soon! Best Regards, Tricia Grawet Asst. General Manager

"Disappointed"

3
TravelsofGma, Sandy, Utah 03/01/2019

This was Christmas day that we checked in so I suppose the staff was short-handed and those there really didn't want to be, but I was very disappointed in our stay. Pros: clean hotel Cons: No TV - (with it being christmas, there were not many other options outside of the hotel) That night when we first called, we were told direct TV had problems but they would reboot the system to see if that would help. Nothing. The next morning when I called, another individual said they didn't even know our room was without TV--only some of the rooms had TV. Come to find out, the hotel needed a replacement part from Direct TV to fix the hotel system. Bed was ok but really too soft. Had to go down to breakfast a second time because they needed to cook more food. Eating area was very tight. There is more seating outside for the warmer months, however.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings TravelsofGma, I would like to extend a sincere apology to you from all of us for the inconveniences over your Holiday vacation with us. We are in fact waiting on a part from DirectTV to fix the cable issues we have been having. The timing of the issue was unexpected and we genuinely attempted to resolve as much as we could being in the property. The increase of in-house guests over the Christmas break was also a pleasant surprise for us, so I apologize for our breakfast crew falling behind on food preparation. I truly hope that all things considered, you will be willing to give us another chance. All of the problems that were faced are being looked into and fixed as much and as fast as we can. Happy New Year and Warm Regards, Tricia Grawet Asst. General Manager

"Best Western Canyonlands 12/2018"

5
Dennis T, Cottonwood, United States 01/01/2019

The company has been making overall improvements for 2-3 years now and everything seems complete. I highly recommend this hotel especially if you are planning to stay in Moab, UT for any lengh of time be it Spring, Summer, Fall or WInter. There is plenty to do all year long. This hotel fits in wl=ell with the ou- of-doors crowd, travelers, vacationers etc. The rooms are clean, everything works, newly upgraded and great hospitality. Breakfast is not bad either. Enjoy your stay!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Dennis T, Happy New Year to you, and thank you so very much for taking the time to leave us your comments. We are so thrilled that you enjoyed your stay with us, and have enjoyed all of Best Western's new updates and additions! We hope that we will get the pleasure to host you again soon. Best Regards, Tricia Grawet Asst. General Manager

"Overpriced for room quality"

1
Flovalais, Sion, Switzerland 29/12/2018

The rooms are old and smelly, which makes it really too expensive for the value / quality. The breakfast is ok however. For half the price, Sleep Inn, that we chose for the second night in Moab, just a block away, is much much better.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Flovalais, I would like to start off by saying I am sincerely sorry that our property did not meet your expectations. I would love to hope that because the Sleep Inn is actually 6 blocks away from our property and the downtown area, that you are not actually referring to us; however in the event you are, I again sincerely apologize for letting you down. We are always brainstorming new ways to improve our property and I would encourage you to reach out to us and let us know what we could have done to make your stay comfortable. My email is groups@canyonlandsinn.com. Best Regards, Tricia Grawet Asst. General Manager

"Didn't quite meet expectations "

3
30AdamS, Sydney, Australia 22/12/2018

We chose this place on it's great reviews but our experience was inconsistent with what we expected. Check-in was bland. A warm greeting would have been a nicer touch. The room was generally clean but I was really turned off by the toenail clippings beside my bed next to the wall. This is something housekeeping could pay a little more attention to when (if?) vacuuming. The floors on level 2 are bouncy and the windows don't insulate external noise too well. The bathroom is relatively tiny, especially compared to the spacious room. Breakfast looked pretty good and we were surprised to see a selection of hot dishes, although we ate breakfast elsewhere. Certainly good value for money but not sure if we would return.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings 30AdamS, I would like to thank you for taking the time to leave us a review regarding your time with us; and I apologize for our property not meeting your expectations 100%. Our guest reviews and feedback provide excellent insight into that which we should work on and I appreciate you bringing your concerns to our attention. Please come back and give us another chance to impress you. Best Regards, Tricia Grawet Asst. General Manager

"Super nice hotel"

5
User 19/12/2018

Very nice and clean. Staff was very helpful and quick to care for any issues. Checking in was very fast. Staff ensured all measures were met for a nice stay. I followed staffs expert advice for dining options in the area.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Passport07415265011, We pride ourselves on our customer service here at the Best Western Plus Canyonlands Inn and I am so happy to see that you were able to have had such a positive experience while staying with us. The majority of our staff are born-and-raised locals, and love to give out recommendations for our guests to receive all of the very best that Moab has to offer. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"5 nights in Moab"

5
AgentJay_12, Billerica, Massachusetts 16/12/2018

We had an amazing time visiting the little town of Moab and the amazing natural wonders that surround it. We were so happy that we chose the Best Western Canyonlands Plus to stay at. It was such a great hotel, clean, friendly, and the perfect location. When we were not at one of the parks we enjoyed walking around Moab and doing a bit of shopping.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings AgentJay_12, Thank you so very much for taking the time to leave us a review regarding your recent stay with us! I would like to say that I believe 5 nights is more than enough time to get a feel for a property, and after that many nights, I am absolutely thrilled that you were happy to have chosen us as your hosts! I hope you will get to come back and visit us again, allowing us to impress you once more. Best Regards, Tricia Grawet Asst. General Manager

"Great Breakfast! "

4
SheyPrins, Pretoria, South Africa 13/12/2018

A wonderful hotel in Moab, we had a big comfortable and clean room with 2 queen size beds. Very nice location if you are interested in doing a tour of Arches National Park. Fast wifi and free parking. We had the best breakfast at this hotel, with a very nice variety. Morgan at the reception was so friendly and helpful, thank you Morgan! We really enjoyed our stay. Around the corner is Zak's bar and restaurant- try this place for good pizza and burgers.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Shaneprinsloo! What an absolutely wonderful review of our property! Thank you so very much for taking the time to leave us your compliments. I am so happy to see that our staff, especially Miss Morgan, were able to assist in making you feel right at home! Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great BW in Moab"

5
Sue B, Bloomington, il 30/11/2018

Lovely hotel, beautiful decor. Comfortable beds. The breakfast was very good with hand cut up fresh fruit. Delicious! We'd love to stay here again. This is a great place to stay for sightseeing and visiting the local shops.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Sue B! Thank you so very much for taking the time to leave us a review regarding your time with us in Moab! A comfortable nights sleep and a delicious breakfast are some important qualifiers for any property and I am pleased we aced those areas for you! We certainly hope you will allow us to host you again very soon! Best Regards, Tricia Grawet Asst. General Manager

"Great price, clean, and Comfortable "

5
Eric_Watters, Florida 20/11/2018

Check-in was a breeze. The staff members were friendly. The room was clean and well decorated. Felt fresh and up-to-date. The tub/shower and toilet room was a little small but with the separate sink area outside that room made it manageable. The beds were comfortable. The location is convenient for walking to downtown shops and restaurants. The breakfast was great. Well appointed and had two staff members cleaning and keeping all the food items stocked. There was also a good amount of seating. The pool was closed for the season but the hot tub was open. All-in-all, a great value and comfortable stay.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Eric_Watters, I am so happy that you enjoyed your time in Moab with us. We appreciate you taking the time to leave us such a lovely review. I hope you will be able to come visit us again in the Spring and Summer months when our swimming pool is back open, and get a chance to fully take advantage of that area. Best Regards, Tricia Grawet Asst. General Manager

"Good location "

4
year062, Kuwait City, Kuwait 19/11/2018

Hotel in very good location near by a lot of restaurant and shop. Stuff very nice and helpful Room very good size, will equipped and clean Internet good for standard speed Breakfast buffet Parking is free around the hotel

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings year062! Thank you kindly for taking the time to leave us a review. I am so happy to see you enjoyed multiple aspects of our property and enjoyed your stay here in our beautiful, sometimes slightly chilly desert. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great hotel! "

5
Jane S, Steamboat Springs, Colorado 18/11/2018

Really enjoyed our 2 nights here! The room was comfortable & spacious. Immaculately clean too. Great service. Particularly enjoyed the breakfast bar with all kinds of goodies like bacon & eggs, waffles & breakfast potatoes. Really pleasant dinning area- sunny with a nice patio & view. We used the hot tub which also very pleasant - not really a hot ‘tub' but a prettily tiled hot pool outside by the swimming pool. Would definitely recommend this hotel.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Jane S, I greatly appreciate you taking the time to leave us your compliments. I am so happy you enjoyed your time in Moab with us. Our breakfast is something I personally oversee, so I love getting guest feedback regarding the options we have available. We would love to host you and your loved ones again, please come back and visit us soon. Best Regards, Tricia Grawet Asst. General Manager

"Great customer service"

5
bardyah, Bardyah 16/11/2018

I had to extend my stay (so I thought initially ) at this place and when I called they were extremely accommodating . To show how much more they did, I missed my flight due to bad weather and as opposed to the hotel in Salt lake this hotel had no problem cancelling my reservation with no fuss. This is what I call good customer service. Thank you.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings bardyah, Thank you for taking the time to leave us a review. We pride ourselves on providing our guests with the greatest customer service in Moab, and I am so happy to see that we left a lasting impression for you. Please come back and visit us again! Best Regards, Tricia Grawet Asst. General Manager

"great hotel"

5
Mobile33718779804, West Jordan, Utah 13/11/2018

great hotel in great location. easy access to everything in town. very clean and nice rooms. staff was great and personable. Loved Tessa she was awesome went out of her way to make sure our stay was great and got us into a great room

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Mobile33718779804, Thank you for taking the time to leave us a review regarding your recent stay with us. I am happy we were able to exceed your expectations and will pass along your compliments to Miss Tessa as well! Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Fantastic service from Morgan"

5
User 11/11/2018

When we arrived, we discovered we'd made a reservation for the week *after* we intended. Morgan found us a room immediately and helped us deal with the annoying online booking site refund rules. It was my wife's birthday and Morgan gave her a small vial of Moab sand and attached a drawing of a small coyote to it -- just before she recommended a great restaurant for a birthday dinner. We're so grateful to Morgan for making our stay in Moab special! Also, the hot tub is turbo fantastic.

"Beautiful breakfast dining."

5
User 07/11/2018

We were surprised at how good this hotel was. We were on a two-week trip with our adult kids and stayed here two nights. The entire facility was very well kept. Great laundry area. Our favorite part was the outdoor second story dining area where we ate breakfast in 73 degree weather while looking out at the surrounding mountains. Very nice pool area also.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings kellylogos, What a beautiful review, I am so happy that we were able to exceed your expectations. Thank you so much for taking the time to let us know about your experience with us. Please come back and visit us again soon, and allow us another opportunity to impress you! Best Regards, Tricia Grawet Asst. General Manager

"Fabulous"

5
Melb1105, Sydney, Australia 05/11/2018

We had 4 nights here and it was great. The room was terrific. Everything was spotlessly clean. We had to do some laundry and the facilities almost looked brand new. A very well maintained hotel. The staff were very helpful also. Breakfast was included and was plentiful and very good. The kitchen staff were amazing especially the very friendly young lady who greeted us every day at breakfast.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Melb1105, Thank you so much for taking the time to leave us a review! Four nights is a good amount of time to be able to get acquainted with a property, and I am so pleased that after that many nights you are passing along the compliments you have left us! Please come back and stay with us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great Location"

4
WhiteMtnsFolk, Plymouth, New Hampshire 04/11/2018

We are usually Hampton Inn stayers.. but due to the location of the BW we went there for a night. Glad we did because we were within walking distance to everything downtown. It was well appointed, and clean. The front desk staff were friendly and helpful. I would definitely stay here again!!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings WhiteMtnsFolk, I am so very happy you enjoyed your stay with us! Brand loyalty is a big thing for many travelers, and I am ecstatic you gave us a chance to impress you. One of the biggest compliments we can receive is knowing you would stay here again, and we certainly hope that time comes around soon! Best Regards, Tricia Grawet Asst. General Manager

"Great Stay"

5
dgabica, Ontario, Oregon 03/11/2018

This is a great property conviently located downtown Moab. You are within walking distance of shopping and eateries. The staff is caring and helpful. The hot tub is a large two tier making it accessable to a large group. I would definitely stay at this property again.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings dgabica, Thank you for taking the time to leave us a review regarding your recent stay. I am so happy you were able to take advantage of our downtown location and large hot tub, even on the chilly days it still is so satisfying to be able to warm up and relax at the end of a day filled with fun desert activities. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Daily room cleaning"

3
Seaside34160113685, Mission Viejo, California 02/11/2018

I'm not pleased with hotel's daily cleaning routine. The cleaning staff don't change bathroom towels. I understand to conserve water, they don't need to change towels when the guests are staying more than 1 night, but at least hang them up or fold them neatly on the counter. The cleaning staff just laying them around like a mess.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Seaside34160113685, First of all, I would like to thank you for taking the time to leave us a review. I would also like to sincerely apologize for not meeting your expectations. We do have a set protocol for our housekeeping staff, and that definitely is not what our standards are. If towels are left on the floor, we assume that means that you would like them to be replaced; if our guests have them hung up, they will be left in the room unless otherwise notated on our Room Service Request cards. Please come back and visit us again and allow us another chance to serve you. Best Regards, Tricia Grawet Asst. General Manager

"Great Stop"

5
Karen C, Torrington, Wyoming 02/11/2018

This hotel sits right on the main road through Moab, Utah. It is very nicely appointed, They have the best smelling towels and bed linens of any hotel I have ever stayed in. EVER! Grounds and rooms were very clean. Very quiet. The continental breakfast was very good. Lots of choices and the staff keeps it well stocked. Staff was very friendly. Easy walking distance to the local shops and restaurants.

"Great Location for Parks and Restaurants"

5
F_and_D4321, Williamsburg, Virginia 29/10/2018

Both Arches and Canyonlands National Parks are short drives from this inn. Many of Moab's restaurants and shops are within walking distance. The front desk staff were very helpful in providing directions and dining recommendations.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings F_and_D4321, Thank you for taking the time to leave us a review! I am so happy to see you were able to take advantage of both our prime downtown location, as well as our Front Desk staff's knowledge of all that is delicious here in town! Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Large rooms, very nice. Perfect location!"

5
pmerten3, Blythewood, South Carolina 24/10/2018

Very nice place to stay in Moab. Large, clean rooms with separate sink in outer room and sink and toilet in shower room. Great for 2 people getting ready in the morning. Very centrally located near all shops and restaurants. Easy check in, friendly staff. Nice rooftop outdoor seating with wonderful views. Excellent buffet breakfast in the morning. Even on a very chilly morning was nice to enjoy breakfast outside. Good service. Completely enjoyed the stay. Would definitely go back!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings pmerten3, Thank you for taking the time to leave us a review regarding your recent stay with us. I am so happy to read that you enjoyed so many of the different aspects of our property; indeed the double vanity areas make it so much easier to get ready in the mornings with ease! We love hearing that you would come back, that is such an amazing compliment. We hope to be able to host you and your loved ones again soon! Best Regards, Tricia Grawet Asst. General Manager

"The Only Place To Stay In Moab"

5
S P, Rhode Island 24/10/2018

Wonderful hotel and location . You can walk to everything from shops, ice cream to restaurants. Great front desk staff. Excellent housekeeping the room was spotless. Three adults stayed in the Main Street Suite in September . What a suite it is we loved it . The main hotel has an elevator the Main Street Suite building does not and it is 20 stairs to get to suite. Breakfast daily was delicious and how nice it was to start our day with these 3 staff members who work in the breakfast room : Coree, Mari and Jose they were not only excellent workers they were so nice and friendly it felt like we were dining with friends every morning. Best Western Canyonlands has it all and is the only place to stay in Moab.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings S P, What an absolutely lovely review of our property, thank you so very much for taking the time to leave us such kind words. I am thrilled you loved the Main Street Suite, it is our largest room in-house and in our opinion definitely one of our best! I will pass along your compliments to our breakfast staff and everyone else. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"This is a wonderful hostelry!"

5
TravelOften010, North Wales, Pennsylvania 22/10/2018

The warm, inviting staff makes this hotel seem like "A home away from home". The Front Desk Staff goes over and above to accommodate their guests. The location is right in the heart of the small town of Moab--you can walk to everything in town. The property is well kept, the rooms clean. This is a wonderful hostelry!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
TravelOften010, Wow! What a wonderful review, and exactly what we love to hear! Thank you so very much for taking the time to leave us your comments, they are greatly appreciated. Everyone on our staff strives to provide that "home away from home" feel for every guest who walks through our doors, so I am delighted to hear you felt that. Please come back and visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Excellent place to stay"

5
Lori P, Mona, United States 19/10/2018

The rooms were very clean, staff was friendly, breakfast was great. The location was within walking distance of shopping and restaurants. I will stay here again in the future and this location and others.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Lori P, Thank you for taking the time to leave us a review regarding your recent stay with us. I am so happy that you enjoyed your stay with us. One of the best compliments from our guests that we can receive is that you would come back and stay with us again. Please come back and visit us soon! Best Regards, Tricia Grawet Asst. General Manager

"For location and comfort, Moab's best hotel"

5
Taylor B, Chicago, Illinois 17/10/2018

The Best Western Plus Canyonlands Inn in Moab, Utah, is a three-star hotel that combines location and luxury and comfort and quality, enough to earn TripAdvisor's 2018 Certificate of Excellence. Located at 16 South Main Street, within a walk or short drive to nearly all of the area's many tourist attractions, it offers such first-class amenities as 80 air-conditioned rooms, a rooftop patio with fire pit, a complimentary full breakfast buffet, 24-hour front desk, 24-hour exercise facility, 24-hour business center, 24-hour guest laundry, outdoor heated swimming pool, dry cleaning, concierge, gift shop, hot tub/whirlpool and complimentary newspapers. The breakfast, served from 6 to 9:30 a.m., offers eggs, bacon, sausage, waffles, yogurt, fruit, breads, cereals, muffins, coffee, juice and milk. My wife and booked a King suite for our three-day stay, a spacious and clean space with king-size bed, sitting room/reading area, desk/work area, coffee table, refrigerator, coffee/tea maker, 37-inch flat screen TV, two bathroom sinks, high speed internet access and iron and ironing board. We have always been impressed with Best Western, wherever we travel, and Canyonlands Inn certainly lived up to the chain's high standards.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Taylor B, Wow! What a wonderful, inclusive, outstanding review. Thank you so very much for taking the time to leave us the kind words. I am pleased that we lived up to the high standards Best Western has implemented. I hope you were able to take advantage of and enjoy all of our amenities! Three days is a perfect amount of time to experience a property. Please come back and visit us again soon, if you are ever in our area. Best Regards, Tricia Grawet Asst. General Manager

"Great spot in Moab!"

5
nek802, Somerville, Massachusetts 17/10/2018

We were really pleased with the service we received at the hotel, the pool and hot tub, the location, and the breakfast. The pool was warm and clean, the room (and free upgrade!) was spacious and clean, and there were plenty of GF and veg options at the breakfast. It was a great place to stay with a family.

"Right in downtown Moab. Waht a site to behold."

5
liz2bad, Oklahoma 16/10/2018

This is the place to stay. Perfect location to walk to everything. The rooms, beds, breakfast, greetings from the front desk and everything else about this hotel is the very best. I have stayed here twice and will always go back.

"GEM in Downtown Moab"

5
Kris C, Salt Lake City, United States 15/10/2018

The location is A++ right in the heart of town. The rooftop patio with a fire pit is such a nice perk at the end of a busy day of hiking. Breakfast was included and delicious. Pool area beautiful and well maintained. You won't be sorry if you stay here!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Kris C, Thank you for taking the time to leave us such a wonderful review regarding your recent stay with us. We appreciate all the kind words, and agree with you! The fire pit is such a lovely place to curl up around after a long day, taking in all the panoramic views of the La Sal mountains. Please come back and stay with us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Great hotel in excellent location"

5
Shlomi l, Ashdod, Israel 07/10/2018

We stayed at this hotel for 3 nights and it was simply fabulous. Hotel is centrally located in Moab and within easy walking distance of many shops and restaurants. The staff was polite and useful, the room was spacious and clean. Breakfast is more than average. In conclusion, the hotel is highly recommended and we will be happy to return to it.

"Great Accommodations"

5
Diane100954, Greensburg, Pennsylvania 05/10/2018

We had the good fortune to stay two nights at this wonderful hotel. The rooms were spacious & very clean! The two sinks were a great convenience! Beds were comfortable & the air conditioning was awesome as it was very warm when we were there. Great location & the staff was wonderful! Very eco-friendly with a water station to refill our water bottles. I would stay there again! And the fresh baked cookies, warm from the oven, served in the lobby were delicious!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Diane100954, Thank you so much for taking the time to leave us a review of your recent stay with us in Moab! I am so happy that you loved your room and all the amenities they hold for our guests. One of the best compliments we can receive is hearing that you would stay with us again, and we will be here hoping that time will come again soon! Best Regards, Tricia Grawet Asst. General Manager

"Saved the best hotel till last"

4
paulineclifton, kidderminster england 30/09/2018

Ended a 17 night road trip in America with 4 nights at this hotel.It was the best hotel also the most expensive.Large room with two very comfortable beds,plenty of lighting and loved the two sinks and the automatic light when entering the bathroom.Breakfast was okay,plenty of choice,would have liked omlette on offer every morning,softer crossaints and less cooked bacon.Great cookies and sweets in lobby a very nice touch.Plenty of easy parking and hotel situated in central Moab.Nice swimming pool area with plenty of tables and chairs and a few sunbeds.Looking upwards at the terrace above how nice to be able to have a cocktail up there instead of enjoying a bottle of wine in my bedroom.It may be that this is not acceptable in Utah which is a pity.Would definately stay at this hotel again.All members of staff were very friendly and helpful a credit to the resort.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings paulineclifton, What an absolutely wonderful review of our property! We are so grateful to you for taking the time to leave us your compliments, and even more thrilled we were able to meet so many of your expectations while visiting America! I certainly hope you will get to come back and visit us again, allowing us to impress you once more. Best Regards, Tricia Grawet Asst. General Manager

"Great rooms"

5
Peter F, Staten Island, New York 24/09/2018

We rolled into to Moab tired after a hard day of travel. Our room was wonderful. The AC was strong, and the room was comfortable. The bathroom provided twin sink and a nice shower. The bed was large and comfortable. They also have a pool.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Peter F, Thank you so much for taking the time to leave us a review regarding your recent stay. I am so happy that we were able to provide you with comfortable and welcoming accommodations. Please come back and visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Quirky little town with good accommodations"

5
rapgator, Groveland, Florida 24/09/2018

A clean comfortable facility conveniently located in the heart of the town. Staff was very helpful. If they did not know the answer to a question, they did not try to fake an answer. They went the extra mile to help. I would definitely stay here again.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings rapgator, Thank you for taking the time to leave us a review regarding your recent stay with us. Superior customer service is our #1 goal, and I am so happy you received that from our front desk. Please come back and visit us again soon, we would be delighted to host you again! Best Regards, Tricia Grawet Asst. General Manager

"Comfortable Stay"

4
Totnesdiners, UK 23/09/2018

A comfortable hotel with everything we needed for a two night stay. It was useful to have breakfast included in our stay. There was no restaurant or bar but plenty of options available in town. This hotel is perfectly located to enjoy Canyonlands and Arches National Parks with plenty of parking close to the rooms.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Totnesdiners, Thank you so much for taking the time to leave us a review regarding your recent stay with us. I am so happy to see that you enjoyed staying with us for the two evenings and the full-hot breakfast that we offer in the mornings.We hope that you will come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Excellent stay"

5
User 20/09/2018

super friendly and professional staff. I was welcomed immeditaly upon arrival in and they were very accomodating and a pleasure to interact with. I was undergoing a cross country trip and this hotel was the best of my trip

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings rustydowg, What a wonderful review of our property, thank you so much for taking the time to leave us your compliments. I always love hearing from our guests that we were able to leave a lasting impression, especially for those on longer trips! Please do come back and visit us again soon; We would love the opportunity to host you again. Best Regards, Tricia Grawet Asst. General Manager

"Excellent stay."

5
Andy P, Zoetermeer, The Netherlands 20/09/2018

Wow, what a hotel. As always with the Best Western Hotels, the service was excellent, and the rooms are clean, tidy, and well equipped. Also not a sound to be heard. The hot spa next to the pool is really something else. The hotel has easy access. It is also in the middle of Moab between all the resturants.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Andy P, What a lovely review! Thank you so much for taking the time to leave us your comments. I do hope that you will be able to come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Clean Hotel, the included breakfast is good"

4
SueO_MikeG, Toronto, Canada 18/09/2018

Fairly typical hotel room, nothing special, but it was a decent size and clean. Centrally located on the main strip so easy to walk to restaurants and shops - some hotels are at either end so not as convenient to other amenities. The included breakfast had a fairly large selection, eggs, bacon, breakfast burritos, hot oatmeal, cereals, yogurt, fruit, bagels/bread/english muffins, juice, coffee. Less than a 10 minute drive to Arches National Park too.

"Best in Town"

5
CARDIFFDRAGON, Cardiff, United Kingdom 17/09/2018

After a long journey to Moab, we found our hotel in the hub of this quaint little town. Centralised location to the attractions, restaurants and boutique shops. A very welcoming approach by the reception and check-in was speedy and professional. The room was spotlessly clean and the decor was cool. The front desk seemed to have a great knowledge on an array of issues, they are a credit to the hotel. Breakfast was hot and tasty. The car parking is free. Everyone who I met that worked at this hotel could not have been friendlier. I would most definitely stay here again.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings CARDIFFDRAGON, Thank you for taking the time to leave us such a glowing review. We greatly appreciate all the wonderful comments you have left. Superior customer service is our #1 goal, and I am so happy you received that from our entire staff. Please come back and visit us again soon, we would be delighted to host you once more! Best Regards, Tricia Grawet Asst. General Manager

"Great stay."

5
Oona S, Texas 11/09/2018

Very nice hotel with great location in middle of downtown Moab.super clean rooms. Excellent check in. Wonderful breakfast area with outside patio seating also available in addition to indoor seating .excellent quality breakfast with hot tasty items well presented and thoughtfully prepared including amke your own waffles, breakfast burritos. Crisp bacon, eggs, fresh fruits, lovely build your own oatmeal bar. Excelent coffee. Croissants and breakfast pastries. Good restaurants close by. One tip I would give is not to visit the front desk reccomended "Sunset Grill" that has a shuttle from hotel. Very expensive. Mediocre food. 20% service added to bills for all guests. The one dissappointment of our stay was that recomendation. Sunset Grill promised Patio seating for our 8pm reservation and refused on arrival to sit guests there. There was only one table occupied outside and all arriving guests wanted to sit out side for view as its really the only reason to go there. 180.00 for 2 people with 1 shared app, 2 entrees and 1 dessert and cheapest local wine on list. Ouch for no view.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Oona S, Thank you so much for taking the time to leave us a review regarding your recent stay with us. I am so happy to see that you enjoyed your room and the full-hot breakfast that we offer. Please come back and visit us again, if you are ever in our area! Best Regards, Tricia Grawet Asst. General Manager

"Perfect Moab Hotel"

5
floridason2018, Naples, Florida 09/09/2018

Location, Location, Location! The Best Western Canyon-lands in Moab, Utah is the perfect location to enjoy this desert region. While it's in the center of downtown Moab it's just 10 minutes to the Arches National Park. Many great restaurants are within 5 to 10 minute walks, but the best restaurant is a 35 minute drive up hwy 121 along the mighty Colorado River. The road to the Red Cliffs Lodge & Restaurant is cut through red, yellow and green cliffs towering over the river. There my wife and I celebrated our 47th anniversary with the special of fresh trout. Take time after dinner, as we did, to visit the Moab museum of Film & Western Heritage. The movie Rio Grande was filmed there in 1960 staring the "Duke" John Wayne.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings floridason2018, I am so happy to see that you enjoyed your stay with us in Moab! Thank you so much for taking the time to leave us a review. Truly, our location is one of our best features and I am thrilled you were able to take advantage of the proximity we hold to all the above mentioned routes and destinations! We will hope to see you again for anniversary #48! Best Regards, Tricia Grawet Asst. General Manager

"Great Hotel in a Great Location"

5
marvingardens1, Jersey Shore, New Jersey 03/09/2018

Stayed here for one night in Late August. Hotel is centrally located in Moab and within easy walking distance of many restaurants. Front desk was very helpful and quick to check in. Breakfast was filling and had a nice optional outdoor area to eat at. Breakfast attendant was very pleasant and eager to assist. Hotel itself seems pretty up to date. Room was large and clean. 10 Minutes to Arches and less to most of the tour operators in the area. Definitely would stay here again.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings marvinsgardens1, Thank you so much for taking the time to leave us a review regarding your recent stay with us. I am so pleased to see that you enjoyed our property from check-in to check-out! Please come back and visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Mother/Daughter Trip "

5
Paula B, Baltimore, Maryland 03/09/2018

My mom and I stayed for 2 nights while visiting Arches and really enjoyed the property. Everything was convenient—check in/out, proximity to downtown Moab (you're literally one street off the main drag), etc. Having Bfast and free parking available was also a appreciated. Lastly, the pool—we didn't get a chance to use it, but it looked wonderful!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Paula B, Thank you so much for the kind review. I am thrilled to read you and your mother had a wonderful Mother/Daughter trip to our home, and that we were able to assist is making it wonderful and memorable for you! Please come back and visit us again, if you are ever in our area. Best Regards, Tricia Grawet Asst. General Manager

"Great Hotel!!!!!"

5
saradeer, North Carolina 02/09/2018

We stayed in a two bedroom suite above the Peace Tree Cafe. The room was very comfortable, extremely clean and well appointed. We had quite a bit of luggage so the staircase was a little challenging, but I am sure if we had asked, they would have provided a porter to assist us. The pool and hot tub/s are smaller than what appears in the photos, but still really nice to have on those hot summer days and nights. The front desk personnel were very professional and personable. Having an on-site laundry facility was a plus.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings saradeer, Thank you so much for taking the time to leave us a review on your recent stay with us. I am so very happy to see you enjoyed your time in our Signature Suites. Just for future reference, anyone at the desk is always more than willing to assist with luggage if necessary! Knowing that, I sure hope that you will come back and visit us and our beautiful desert again soon! Best Regards, Tricia Grawet Asst. General Manager

"Nice"

4
User 31/08/2018

We stayed here for 2nights. it was super nice would stay here again when we come back to visit. Checkin was smooth and fast no problems at all. I will definitely recommend to family that's for sure. nice property.

"The staff at this place were amazing!!!"

5
scty2httie, San Angelo, Texas 30/08/2018

Let me start by saying I have never completed an online survey, but the staff at the BWP in Moab made our stay absolutely the best experience of our trip. I was traveling as a single parent with my 10 yr old dghtr and 7 yr old son. We rented atvs from a local guide and I lost my keys on the excursion. There was no locksmith in the area that could help that night, so we were without clothes and sundries for the night. The lock smith could not make a VW key, but got us in the car, I had to have my back up set overnighted (893 miles away). Long story short, the entire staff went out of their way to make a horrible situation tolerable. I would like to thank Chris and Tessa especially. FedEx could not guarantee a Sat delivery to Moab but could get it to Grand Junction, CO. Chris drove 1hr 45 mins one way to get the keys and get them to us so we could get back home. Tessa let us have a late check out while we waited on the keys. The stress of losing a key was removed while we finished our trip and continued to enjoy the activities we already had planned thanks to the staff helping us so much. I am an grumpy man but the staff of the hotel especially the two mentioned impressed my with their customer service but more impressive was their kindness and genuine concern for the kids and I. I would lime to thank them again and congratulate you on the fine staff you have at the Moab (Canyon Lands Inn) Best Western Plus!!!

"Nice hotel"

4
dfsd852, Kauai, Hawaii 23/08/2018

The decor is nice, room is good and breakfast is better than other hotels. The hot tub chlorine level is very high and caused itchy skin, so watch out for that. Hotel is centrally located in Moab, which is convenient.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings dfsd852, Thank you so much for leaving a review regarding your recent stay with us. All guest feedback is how we know what we can do to improve our amenities or property as a whole to ensure everyone has a perfect stay in our desert oasis. I have passed along your concerns to our maintenance department to have them monitor those levels more closely. Please come back and see us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Nice place to stay"

4
Don C, Johnston, Iowa 21/08/2018

We are riding thru on motorcycles and got the last room.. the front desk helped us get a good rate on the presidential suite and the air conditioner worked awesome.. They also gave us good recommendations for places to eat and drink

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Don C, Thank you for taking the time to leave us a review regarding your stay with us. I am so happy to see that our Front Desk staff were able to get you into a great room for a great price. The majority of our staff are born-and-raised locals, and pride themselves on knowing the best places to shop and eat, and are always pleased to hear their recommendations were helpful. We do hope you will get to come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great location and Inn"

1
User 20/08/2018

This is not your typical motel experience. This property has many things going for it. One it is updated and modern. Two it is in the middle of Moab and within walking distance to shops and restaurants. Three the service was good and quickly execute your reservation. A great property in a small western town atmosphere.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings dear guest, Thank you for taking the time to leave us a review. It does appear that you thoroughly enjoyed your stay with us, so I do hope the 1 bubble was a simple technical error! I am so happy to see that you were able to take advantage of our central, downtown location. We take great pride in providing our guests comfortable accommodations and superior guest service! Please come back and visit again soon! Best Regards, Tricia Grawet Asst. General Manager

"Excellent experience!"

5
emilyjjack, Washington DC, District of Columbia 20/08/2018

Our experience at Best Western in Moab was fantastic! The staff was very friendly, the linens were soft and fluffy, and the bacon was crisp. Our 10 year old loved swimming laps in the warm pool while mom and I enjoyed chillin' in the luxurious hot tub. Seriously, Best Western is a great hotel, perfectly located in the center of town, making it very walkable to anything your heart desires. 5 out 5 all day long!!!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings emilyjjack, Thank you so very much for all the very kind words regarding your recent stay. I am so happy to see you were able to take advantage and enjoy multiple aspects of your stay- ensuring your trip to our beautiful desert was a wonderful experience. Please come back and visit us again if you return to our area! Best Regards, Tricia Grawet Asst. General Manager

"Excellent proporty, convenient location"

4
User 19/08/2018

This BWplus is well designed and modern. The breakfast room has a large outdoor patio/balcony. The hot tub is one of the largest I have seen. The rooms were modern and well maintained. The staff were extremely friendly and helpful. The location is ideal for walking to and enjoying very good dining in Moab.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Dominic B, I am so happy to see that you enjoyed your stay with us in Moab! Thank you so much for taking the time to leave us a review. You mentioned two of my favorite spots on property (our terrace and hot tub!) and I am thrilled you were able to take advantage of both! Please come back and visit us again, if you are ever in our area! Best Regards, Tricia Grawet Asst. General Manager

"Great base of operation for a Moab Vacation"

5
Jeffrey M, Portland, United States 15/08/2018

I was pleasantly surprised how professionally laid-out this location was - the helpful staff, great recommendations and tips for making the most of our trip to the National Monuments, Colorado river, and other sights.

"Excellent"

5
isabellazanini, Zurich, Switzerland 09/08/2018

We stayed 3 nights at this hotel while enjoying the national parks near Moab. The hotel is smacked in the center of the town (many restaurants, shops, ... around) and really close to the National Parks (5 to 15 min by car). The hotel is really nice, with a nice outdoor pool and a large balcony on the first floor. Breakfast buffet was really nice. Our room was nice and big, clean, and with a confortable bed. Staff and service were excellent. The hotel also has a storage room for bikes and a 24h guest laundry (which we really appreciated). I would definitely recommend this hotel if you are planning to stay close to Canyonlands and Arches National Parks.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings isabellazanini, Thank you so very much for taking the time to leave a review regarding your recent stay with us. I am so happy to hear you enjoyed multiple aspects of your stay at our property - ensuring your trip to our beautiful desert was a wonderful experience. Please come back and visit us again if you return to our area! Best Regards, Tricia Grawet Asst. General Manager

"A pleasant desert surprise"

5
User 06/08/2018

Our family was on a national parks tour of the west and since we'd never been to any of the locations before, my hotel selections were based off of pictures and proximity. We were very pleased with the location, quality and service of the Best Western Plus Hotels, especially in Moab. The Canyonlands Inn was immaculate, our rooms were spacious and clean, the staff was polite, courteous and helpful, the complimentary breakfast was extensive and offered a wide variety of choices, even for our picky eaters. It's got a great pool and hot tub to relax in after a long day of hiking Arches or Canyonlands and it is perfectly situation in Moab - close to restaurants and shops and is walking distance to much of the

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Lisa A, Thank you for the great review! I am thrilled to see that you thoroughly enjoyed your stay and all of the different amenities we have to offer for our guests. The full hot breakfast is something I personally oversee, so I am always so happy to read that it was a hit for every one in your party. As a mother of all boys, I understand the difficulty of those picky eaters! We do hope you will return to our neighborhood soon and allow us to host you and your loved ones again. Best Regards, Tricia Grawet Asst. General Manager

"Very nice"

5
timetraveler38, timetraveler38 04/08/2018

We spent a night in this very nice hotel during our family road trip. The staff was very kind and helpfull, the room modern, spacious and clean. Perfectly located close to many restaurants and just only ten minutes from Arches national park.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings timetraveler38, Thank you so much for taking the time to leave us a review regarding your recent stay with us. I am so pleased to see that you enjoyed your time here in Moab at our property. We will hope that you will return to our desert soon and allow us to host you and your loved ones again! Best Regards, Tricia Grawet Asst. General Manager

"Fantastic stay in Moab"

5
RoNiMu, Buelach, Switzerland 01/08/2018

We stayed for the fourth time in the Best Western Plus Canyonlands Inn and this stay was the best of all because we enjoyed a newly remodeled king suite, furnished and painted in the typical colors of the surrounding landscape. The room was very spacious and comfortable, quiet and equipped with everything we wished and needed. The location of the Canyonlands Inn is perfect, you could go out for dinner, do some shopping or go for a walk directly in the center of Moab. Also the great National Parks are only a short drive from the hotel. We are already looking forward to our next stay at the Canyonlands Inn!!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings RoNiMu, Thank you so much for taking the time to leave us your kind words. We love our repeat guests! They remind us that we are doing something right and truly offer great insight as to what is working and what we could improve on. I am so pleased to see that you loved our remodel, we feel as though it makes our rooms feel more inviting and brighter. We too will be looking forward to your next visit with us! Best Regards, Tricia Grawet Asst. General Manager

"Great location"

4
linadal1, ohio 26/07/2018

Great location in the town of Moab and easy drive to Arches. Hotel was well kept and clean. Rooms were big. Pool was nice. The breakfast was good and had tables outside under cover. It was a good experience.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings linadal1, Thank you for taking the time to leave us a review regarding your recent stay with us. I am so happy you enjoyed your time here in Moab at our property, and hope you will come back soon and allow us to be your hosts again! Best Regards, Tricia Grawet Asst. General Manager

"Great stay"

5
HallsburgSodbuster, Hallsburg 25/07/2018

wow. had a great check in very welcoming. Nice room and surroundings. Walking distance to restaurants. Moab information/visitor center across the street, very helpful. The hot breakfast was awesome , BACON and eggs and the staff was very attentive. The breakfast area is upstairs and has where you can go out side to eat, cool. Really enjoyed our stay.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings HallsburgSodbuster, Thank you for taking the time to leave us a review of your recent stay with us. I am so pleased to see that you enjoyed your stay with us. Our breakfast is something I personally oversee, and I thank you for leaving for leaving such nice words about not just the food, but the service you received as well. I hope you will have the chance to visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Excellent service"

5
capitalcitykim, Elgin, South Carolina 25/07/2018

The staff went above and beyond to ensure we had an excellent visit in Moab. Always courteous and friendly. The room was spotless and very large. Offering ample space for 4 girls to unpack all and still move around. The location is perfect for hiking in Arches and surrounding parks, dinner on the town and of course shopping for trinkets.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings capitolcitykim, Thank you for taking the time to leave us such a glowing review. Top level customer service is our #1 goal, and I am so happy you received that from our entire staff. Please come back and visit us again soon, we would be delighted to host you again! Best Regards, Tricia Grawet Asst. General Manager

"Surprisingly Nice"

5
User 22/07/2018

Our expectations for this hotel were mediocre at best, but we were pleasantly surprised when we arrived. It is right in the heart of Moab but the rooms are not noisy. Checking-in was very fast and very informative. Rooms are surprisingly big, and (bonus), very comfortable pull-out beds. Breakfast was good and breakfast room was sunny and clean. All staff (reception, breakfast, housekeeping) were very courteous and helpful. We would definitely stay here again.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Pauline B, Thank you so much for taking the time to leave us a review on your recent stay at our property. I am so absolutely thrilled that we were able to able to impress you! One of the greatest compliments we could receive is knowing you would come back and allow us to host you again. We will be here, hoping that opportunity comes again soon. Best Regards, Tricia Grawet Asst. General Manager

"Awesome Hotel !!!"

5
onebulldogplace, Bullhead City, Arizona 22/07/2018

Hotel staff are so very friendly and go above and beyond in making sure you are comfortable. Front desk person, Morgan, was awesome in everyway!! We had a great experience here and would definetly come to this hotel if in the area again. Room was awesome and very comfortable. Breakfast was great. Love the roof top for breakfast!!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings onebulldogplace, Thank you so much for taking the time to leave us such a wonderful review! We could not agree more with you about how lovely of an addition Morgan has been to our team, with her bubbly personality; I will gladly pass along your comments to her. I am also delighted to read you enjoyed many different aspects of your stay with us and we will all be looking forward to another opportunity to host you again! Best Regards, Tricia Grawet Asst. General Manager

"Astay in Moab"

5
Douglas W, Wolverhampton, United Kingdom 20/07/2018

A great hotel in and excellent location. The breakfast provided is very good and the service likewise. All areas of the property are cleen and well kept. The room we had was large and well furnished with a king size bed and a sleeper coach. There was also a desk with a chair and an additional easy chair. The lobby is large with complementary coffee ( and cookies in the evening.) There are also vending machines for snacks and soda.

"Nice hotel but.."

4
Brennan D, Denton, Texas 20/07/2018

I overall enjoyed my stay, but the bar soap is gritty and the shower had no pressure. After a long day in the parks, you look forward to a nice shower. I would rate them 5 stars if they would change the soap out and do something about the water pressure. Otherwise thevroom was great, vet comfortable and clean.

"The Best of the Best Western Plus establishments"

5
User 17/07/2018

My family has taken their annual 2-week vacation at the Best Western Plus Canyonlands Inn for the past 18 years. We have observed this Inn grow into what we consider the absolute best accommodations when visiting Moab, Utah. Each year we look forward to identifying the new features such as the terrific Breakfast Room, new carpet, new paint, new toilet fixtures, new wallpaper, new lobby features, new matresses, etc. This resort-type Inn places their greatest emphasis on customer satisfaction and creature comforts -- they reinvest a large portion of their profits into maintaining and upgrading the facility. On a scale of one to ten, with ten being perfect, I rate the Best Western Canyonlands Plus Inn a TWENTY -- consistently off-the-scale for comfort and enjoyment.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Beloved Morse Family, Our property as a whole always looks forward to the time of the year when you and your loved ones come stay with us. We are so appreciative and thankful for your loyalty to us. Our entire staff, no matter what department, are so very happy that we have continued to impress you year after year. Looking forward to the rest of your time with us, and as always next years visit as well! Sincerely, Your Best Western Canyonlands Inn Family!

"Top Shelf property "

5
david B, Phoenix, Arizona 16/07/2018

Great property for enjoying the Moab experience. We only stayed one night but are planning a return fall visit. Great location in center of town. Easy walk to shops, restaurants, etc. Room was larger than we have enjoyed at other BW Plus properties. Very clean, bed was very comfortable. Quiet!! Breakfast was above average and part of area includes a outdoor balcony area overlooking Main Street and pool. Probably the nicest BW Plus we've stayed in and we stayed in quite a few!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings david B, Thank you so much for taking the time to leave us a review regarding your recent stay with us! I am so pleased to see you enjoyed your stay so much that you are returning this fall season, I certainly hope we will be a top contender to host you again and give you another chance to be impressed by our property! Best Regards, Tricia Grawet Asst. General Manager

"Best hotel in Moab"

5
jbuckwalter, Moab, Utah 16/07/2018

Unbelievable staff and hotel. Staff who are actually glad you are staying and incredibly helpful and cordial to guests. Clean and updated hotel with great breakfast buffet and pool. Super location right in downtown Moab. Park your car and walk through town.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings jbuckwalter, You have as they say, hit the nail on the head dear guest! We do all appreciate and want every guest who walks through our doors to feel as though they are coming home! I am so pleased you experience THAT kind of stay with us. Please come back and stay again with us soon. Best Regards, Tricia Grawet Asst. General Manager

"Excellent Location, Room and Service"

4
Cheryl Z, Regina, Canada 12/07/2018

We try to stay at Best Western Hotels when we can as we are members. The location is right in the middle of downtown and service was very good. Comfortable room and very good hot breakfast. Would recommend and would definitely stay here again.

"A great place to stay"

5
David R, San Diego, California 12/07/2018

I stayed here 4 nights while enjoying Arches and Canyonlands. Got a upgrade when I checked in because I'm a Best Western Rewards member. Room was spacious, clean and cool. Each day you can complete a card that tells housekeeping what you need (e.g., complete cleaning, empty trash & refresh towels or skip it. Also number of coffee sets. There are several places to recycle glass, paper and cans - they are very “green” and environmentally conscious. The entire staff is friendly and had good recommendations for places to eat and recreational activities. I'd stay here again without question.

"Great Hotel!"

5
User 11/07/2018

This hotels defiantly blew my expectations out the water. The Staff was so friendly & helpful! This hotel is in a great location also! its next to restaurants & shopping. The Hotel was very nice & clean. The pool was nice & they has a nice upper deck you can sit out on in the morning for breakfast. The Breakfast was amazing! We will definitely stay back here.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Jamie A, What a lovely review of our property! Thank you so very much for taking the time to leave this with us. One of the greatest compliments we can receive is that you would return and allow us to be your hosts again. I am very happy you enjoyed all of the important aspects of a hotel stay with us! We will be looking forward to seeing you again in the near future. Best Regards, Tricia Grawet Asst. General Manager

"Excellent option in Moab "

5
Belladonna802, Vermont 10/07/2018

Close to all of the shops and restaurants in town , this was convenient! We stayed two nights at the end of our trip and it was excellent. Breakfast was nice and we ate in the outside area looking at the mountains., The Queen suite room was spacious and comfortable. The pool area was great on a hot 106 degree afternoon. We loved our stay!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Belladonna802, What a kind review, thank you so much for taking the time to leave us your comment. Our terrace and swimming pool areas are definitely a favorite for everyone, particularly on those high desert heat days; I am happy you had the chance to spend some time enjoying those amenities. Please come back and visit us again, we would be happy to host you and your loved ones any time! Best Regards, Tricia Grawet Asst. General Manager

"Great old fashioned hotel in cute town!"

5
buttercup16, nc 10/07/2018

This was our first time in Moab and we loved it! The town reminds me of Durango in the 90s before it became a more tourist destination....a kind of kitschy old Route 66 or seventies Myrtle Beach style! We loved it! The hotel itself is a two story with courtyard pool and nondescript but clean rooms. We LOVED it as it was walkable to everything downtown. Also, Moab has a fabulous running and biking paved devoted path that heads to Arches National Park and beyond which you could reach from this hotel. We stayed one night here but would have been happy for this to be home base to visit arches, canyonland and beyond. Another great feature was a roof top deck which we enjoyed at our free breakfast. This is not a resort style hotel but we loved it for what is is!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings buttercup16, Thank you for the great review! About 90% of our hotel staff are born-and-raised locals of Moab, and I believe wholeheartedly that sharing our home with our guests are a large part of what we enjoy with this industry. Truly our location provides an excellent opportunity to get acquainted with the area, being so close to Arches and Canyonlands, as well as all the delicious restaurants and great shops! I am happy to read that you were able to sleep and play accordingly while staying with us! Please come back and visit us again soon. Best Regards, Tricia Grawet Asst General Manager

"Best Hotel in Moab! Saved My Vacation"

5
ArizonaFamilies, Arizona City, Arizona 06/07/2018

This property is the best in Moab! The beds are so comfortable and the rooms are spacious. Great location off of maim street and fabulous included breakfast with very clean indoor and outdoor deck seating available. In addition to all of the qualities mentioned, the front desk staff is professional and extremely helpful about local information for families. Nathaniel went above and beyond to help us when my phone unexpectedly crashed. I cannot thank him enough for being so kind and helpful to me and our family on our trip. He saved our vacation by helping me with my phone so I could continue to take photos and be safe while over 500 miles away from home. We will never stay anywhere else when visiting the area. Thanks so much to Best Weatern Plus Canyonlands and Nathaniel!

"Nice stay....but kids thumping up and down the stairs - irritating "

3
Susan H, Littleton, Colorado 30/06/2018

We stayed 3 nights for a planned vacation to Arches and Canyonlands. The hotel was very nice, room clean, and front desk personnel friendly. Our room was right by the stairs on the ground floor. The thumping of people above us and up and down the stairs made our stay less than perfect. Woke us up during the night and we could hear it anytime we were in the room. Our room was handicapped accessible even though we did not need that accessibility, we booked through AAA and I think it was the only room with a king bed available. That being said the room has a window that looked directly to the walkway to the pool. We could not open our drapes, making the room dungeon like at best. We would consider booking this hotel again but definitely would make sure our room was located somewhere else.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Susan H, Thank you for taking the time to leave us a review of your time with us. I sincerely apologize for not meeting your expectations during your stay. Rooms 125 and 127 are our King ADA rooms, which for ease of access are located right next to the lobby and pool. If you were to come again, we are always do our best to accommodate guest requests; I would recommend asking for a quiet room on the second floor in the west wing. Please come back and give us another chance to impress you if you return to the area. Best Regards, Tricia Grawet Asst. General Manager

"Disappointed"

3
User 28/06/2018

We read reviews before staying here and it looked as though the staff would be friendly;however, we had a very different experience. The people at the front are not friendly, when we have walked in no one even looks up from the desk to say hello or welcome you to the hotel. I have to say that the house keeping was friendly and the rooms were nice and clean. The pool is great as well. However when you do not have people greeting you or even making eye contact when you walk into the hotel it's disappointing.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Kaitlin K, I would like to start with a sincere apology on behalf of our property for your experience with us. I was upset when reading your review only because more often than not our guests do not see this side of our Front Desk. We find these actions completely unacceptable! We strive to have the BEST customer service, and have sat with each of our Front Desk members to remind them that this encounter with our guests does not represent who we are. You are extremely welcome here with us, and we will all do what we can to continue to prove that to you and every guest who walks through our doors! Please come back and give us another chance to impress you. Best Regards, Tricia Grawet Asst. General Manager

"Brilliant hotel & Staff"

5
Joanne L, West Midlands, United Kingdom 28/06/2018

This is a lovely hotel, with staff that can't do enough for you. Quincy on arrival was a pleasure to deal with and Coree who works breakfast was friendly, pleasant and so eager to help. I would recommend this hotel without hesitation. Thank you for an enjoyable stay, we'll be back.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Joanne L, Thank you kindly for leaving such a wonderful review of your recent stay with us. I will specifically pass along your compliments to Quincy and Coree as well, they are both grouped into members of our team who truly and genuinely love going out of their way to ensure each guest feels right at home with us. We will sincerely be looking forward for the opportunity to host you and your loved ones again soon. Best Regards, Tricia Grawet Asst. General Manager

"Excellent Hotel and Staff"

5
Tops23, Arlington, TX 26/06/2018

We used the Best Western Plus Canyonlands as our base for exploring the Moab area. This is a fantastic hotel. The staff was wonderful. The breakfast staff was exceptionally friendly and interacting with them was a great way to start the day. The breakfast was very good. The pool area is beautiful and a great place to cool off after hiking in Arches NP. The rooms are very well maintained and comfortable. We will definitely stay here again if in the Moab area.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Tops23, I will be happily passing along your comments to every member of our staff. Thank you so much for taking the time to leave us your input. Every one of our staff members, no matter their departments, wants every guest to feel welcome and well-taken care of! Personally, I believe our customer service skills are one of the best features of our property! We will all be looking forward to meeting and hosting you again. Best Regards, Tricia Grawet Asst. General Manager

"Good hotel, good breakfast"

5
lgold2499, Layton, Utah 16/06/2018

Got ADA room with bath seat, assist bars, and hotel had elevators. Clean room, smelled fresh, quiet at night, good pillows. We enjoyed our stay and will stay again. We travel through Moab about 3 times each year.

"Great service."

5
Jeff N, Fort Lauderdale, Florida, United States 09/06/2018

Had a wonderful 2 night stay. Everyone we interacted with was professional and personable. Front desk, breakfast area, housekeeping all were extremely helpful and nice. The pool wss pleasantly cool after a 100 degree dsy in the Arches.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Jeff N! I am so happy to read your review of our property and to know you enjoyed so many different aspects! Thank you for taking the time to leave such kind words. All of our staff prides themselves on balancing a level of professionalism and hospitality, and I'm pleased you felt that from different departments within. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"First class"

5
ankeb1959, Edinburgh, United Kingdom 04/06/2018

This hotel is ideally located for visitors to Canyonlands National Park and Archers National Park as well as water activities on the Colorado River. It is right in the centre of Moab with a large variety of restaurants and shops nearby. The hotel is clean and comfortable and the staff very welcoming and helpful. We were unfortunate enough to be involved in a car crash which wrecked our rental car. The staff (especially Tessa and Jessica - front desk staff) were extremely helpful in arranging an extra night, as we couldn't move to our next destination, and they supported us in arranging a replacement rental car. Especially Tessa went above and beyond her duties by helping us retrieve personal belongings out of our wrecked car. Their caring attitude made a traumatic experience much more bearable.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Dear ankeb1959, Thank you for taking the time to leave us a review regarding your recent stay with us! We are so incredibly grateful that all involved were okay, given the gravity of the incident; that being said, we do not wish that experience upon any of our guests! We all were more than happy to assist in making all the rest of your Moab memories comfortable and happy ones. I will specifically pass along your comments to Jessica and Tessa, who had shed their share of tears for you. We want each and every guest to feel treated as though they belong to our Best Western family. I sincerely hope the rest of your travels were and are smooth sailing from here. Best Regards, Tricia Grawet Asst. General Manager

"Well located in town!"

4
Jeff B, Brentwood, United Kingdom 31/05/2018

We had a good sized room with a comfortable bed. The bathroom was large and the room also had a vanity sink outside the main bath area. The breakfast was fine - not a great deal of choice for hot food but otherwise all the bases were covered. The hotel provided fruit and other little treats in the reception area. A small weights room in the basement was an added bonus. The swimming pool was adequate without being large enough to bash out lengths - but the hot tub was big and hot! Staff - really friendly. Breakfast on our second day was a bit frantic - too many customers and not enough staff - the food kept running out. Hotels without restaurant facilities - I find - struggle to offer good breakfast facilities. This one used paper plates, plastic cutlery and paper cups - so there was no service as such - no connection between the hotel staff and guests.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Jeff B, Thank you for taking the time to leave us a review of your recent stay with us! We appreciate it so much and take all reviews to use towards ideas of what we can do to improve for future guests! We are a property that does take pride in being "green", so our utensils and plates in the breakfast room are all made from recycled items and are biodegradable; that being said I am sorry it sounds like it was a bit more busy than usual for you during your stay. I do hope you will come back and visit us soon and give us another opportunity to host and impress you. Best Regards, Tricia Grawet Asst. General Manager

"Awesome place to stay with friends or family!"

5
Ashlee S, Canon City, Colorado, United States 30/05/2018

Extremely kind staff, very helpful, and lovely premises. The hot tub is bi-level and great for relaxing after a day of riding. Very convenient location as you can walk to pretty much any bike shop, restaurant, or grocery store. Will definitely stay again!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Ashlee S, Thank you so very much for taking the time to leave us a review on your recent stay with us! Our hot tub is most excellent for relaxing after a day of hiking, or strolling around downtown, I am happy you got to spend some time there! One of the best compliments we can receive is that you would stay with us again; We certainly hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"pricey but worth it"

4
Elsie0620, Boston, Massachusetts 30/05/2018

This place has the best location in town, right at the crossroads of 2 of the main roads in Moab. Visitor center is across the street, 2 cute restaurants adjacent to it and about 5 ice cream parlors w/in a block. The rooms are good size w/a fridge, flat screen tv (w/sanitary remote - a first), bathroom with additional separate sink, plenty of storage. Very clean and neat and they do a nice thing where their toiletries are recycled if not used. There's tea and coffee available in the lobby all day and the breakfast spread is varied and fresh, the 2 hosts were very busy keeping everything tidied up and fresh. If the weather permits there is a terrific outdoor area for breakfast or afternoon quiet time. Only quibble is like so many other properties now, it's prefab and if you're not on the top floor you maybe entertained by heavy walkers at all hours. Hope they go to bed early and sleep in or get a 2nd floor room.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Elsie0620, Thank you so very much for the amazing review! I am happy to hear that your enjoyed your time with us, especially the breakfast and patio area! I hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Location, location, location"

5
msedona, Toronto, Canada 28/05/2018

Nice stay. After a few visits to Moab I really wanted to find accommodation right in the centre of it all to be able to just leave the car, freshen up after the hikes or wild activities and just stroll Moab. Best Western was perfect. Coffee and iced lemon water all day in the lobby - so refreshing! Spacious room. Great room service. Large hot tub outside. Standard breakfast - nothing extraordinary but was totally fine for my teens. Not much choice for me but fruits did it. Healthy smoothies are just next door. :) All the major restaurants, coffee shops and shopping are within 10 min walk. Moab is a small town and we were in the centre of it all. Second floor open patio has very comfortable chairs to enjoy your breakfast or evening restfull reading or a glass of wine!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings msedona, Thank you such a wonderful review! We are always thrilled to know we provided our guests with services they won't forget! I am happy to see that you enjoyed all the surrounding shops and restaurants as well. We will hope to have the opportunity to host you again soon. Best Regards, Tricia Grawet Asst General Manager

"Best place to stay!"

5
grenisv, Rapid City, South Dakota 28/05/2018

This facility is amazing! Beautiful location, super clean and very friendly. Every staff member is very engaged and eager to help. Breakfast was plentiful and fresh and a nicely crafted variety. Roll away bed was available for no extra charge. We have been staying in hotels for two weeks and this was a lovely oasis in the middle of the red sand desert! You will not be disappointed!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings grenisv, Thank you for the great review! It makes me very happy to see that you thoroughly enjoyed your stay and that our staff exceeded your expectations! I hope we will have the opportunity to host you again soon! Best Regards, Tricia Grawet Asst. General Manager

"100 points for walkability"

5
100nadia100, Monroe, Louisiana 24/05/2018

Centrally located in little downtown Moab. Was wonderful to walk around town. Very friendly staff. Quiet room. Breakfast. Staff gave good restaurant recommendations. Will come again. Another good Best Western to try.

"Not on my next visit"

2
EyeLuv2bike, Billings, Montana 23/05/2018

First, we were shocked by the lack of hospitality when we arrived. Conveniently, her name tag was covered by a sweater, but the brunette girl with the septum piercing, should know that when she asks a question she shouldn't interrupt a response. Also, when a consumer asks a question, don't anticipate the question and rudely interrupt with an answer because you looked ridiculous making that annoyed face when you were wrong. The beds weren't comfortable because my husband I kept rolling into the cavities created by the hundreds of other patrons of the hotel. On a positive note, the hotel was very clean and the housekeeping staff was genuinely warm and kind. We also crossed paths with the janitor working on our floor and he had a wonderful personality. Maybe consider asking him to check people in...if it's an increase in pay, that is. The location is in great proximity to great food and bike shops. The parks were fantastic and we made great memories but won't stay here on our trip back for more biking.

"Great town for exploring the arches"

3
User 22/05/2018

The hotel is quite expensive for what it offers we ended up in a handicap room next to the car park entry noise having booked more than 6 month prior we would have expected a better room. Staff is very outgoing and helpful.

"Great Location!"

5
Linda J, Macomb, Michigan 20/05/2018

The location is perfect for walking around Moab and its very close to Arches and Canyonlands National Parks. The pool and Hot Tub area was so nice and relaxing with many flowers and bushes around it so others walking by couldn't see you and it made you feel like you weren't in the city. It was also very relaxing to be able to sit outside for breakfast and in the evening. The weather was perfect but had it been a little cool there was a fire pit and heaters around the outside sitting area. I am planning on staying here again the next time we pass through the area ad highly recommend this hotel. Our room was very large, exceptionally clean and had everything we could need or want in a room. The goose neck lights above the bed were perfect for late night reading. Lately, it seems like hotel rooms don't have enough lights and the ones they have are dim, but this room had excellent lighting options.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Linda J, What a fantastic review, thank you so much for taking the time to leave us such kind words. I am so pleased to see you had the opportunity to hang out in all of my favorite places of the hotel (the hot tub and veranda are perfect if you are looking for a good spot to relax after a day of adventures in the National Parks). Our rooms were recently updated with the lights you are referring to so I love to read any opinions our guests have of them; I am happy with the upgrades to our light bulbs, I feel as if they offer a much brighter aspect to the rooms, opposed to the yellow-tinted lights, that can almost seem to make rooms feel darker! Please come back and visit us again, we would be happy to host you any time! Best Regards, Tricia Grawet Asst. General Manager

"Awesome Suite"

5
User 19/05/2018

We stayed here 2 night to visit the parks and was upgraded upon arrival to a 2 bedroom suite by very friendly staff. No complaints at all and the breakfast was also very good. Will definitely recommend.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Amy S, Hearing that you would recommend or return to us is such a lovely compliment for any property, so from all of us please know we are grateful for the kind words. I am happy to see you enjoyed your free upgrade, We would be absolutely delighted to host you and your loved ones again, if you ever return to our neighborhood. Best Regards, Tricia Grawet Asst. General Manager

"Great facility and best employees"

5
Tom C, Spokane, Washington 07/05/2018

Stayed for a MTB vacation. Great location, facilities and super nice employees. Chris at the front desk was especially helpful. All employees smiled and asked if we needed anything: breakfast area staff were so great when we were half asleep in the morning and yard/maintenance employees helped us get our bikes out of storage, asked about our rides and showed us where we could rinse off our bikes. Having the secure bike storage and maintenance room was perfect.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Tom C, Thank you for the great review! It makes me very happy to see that you thoroughly enjoyed your stay and that our staff exceeded your expectations! I hope you get to come back again soon! Best Regards, Tricia Grawet Asst General Manager

"Great hotel and great breakfast"

5
Kevin P, Salt Lake City, Utah 04/05/2018

The breakfast is awesome, friendly staff and very clean hotel. Pool and hot tub are great and all this makes the stay great. I love that the hot tub is very large and the rooms are very modern and comfortable.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Kevin P! Thank you such a wonderful review! We are always thrilled to know we provided our guests with services they won't forget! We will hope to have the opportunity to host you again soon. Best Regards, Tricia Grawet Asst General Manager

"Great hotel and location"

5
swaberry, Salt Lake City, Utah 01/05/2018

Couldn't have had a better experience. Rooms well appointed, very comfortable beds, huge variety of breakfast food options with a lovely patio overlooking red rock. Well choose this hotel on any future visit to Moab.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Swaberry, Thank you for taking the time to leave us such a lovely review! I love hearing back from our guests and knowing that all aspects of their stay were welcoming and truly enjoyed! We hope the need for adventure will strike again soon, so that we may your hosts again. Best Regards, Tricia Grawet Asst General Manager

"Best Western Canyonlands"

5
User 28/04/2018

The hotel is a pleasant surprise. Great location, so you can walk to most restaurants, very friendly staff, great included breakfast and large, comfortable rooms. We found it pricey, after staying in Torrey and Bryce Canyon, but perhaps Moab is just more expensive. It was our first time there.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Istaky, Thank you for the great review! It makes me very happy to see that you thoroughly enjoyed your stay and that our staff exceeded your expectations! We hope to have the opportunity to host you again soon. Best Regards, Tricia Grawet Asst General Manager

"Canyonlands stay"

1
kevina7824, Placerville, California 25/04/2018

Excellent accommodations in Moab. We stayed for 4 days while visiting Arches and Canyonlands NPs. Everything was first rate, from check-in and thruout our stay. Would highly recommend staying here anytime.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Dear kevina7824, It would appear you had an excellent time with us, so I hope the one bubble was only a technical difficulty! :) Four days is an excellent amount of time to experience our property, so I am happy to see that our staff were able to accommodate your needs. We would be delighted to host you and your loved ones again, if you are ever in the area! Best Regards, Tricia Grawet Asst. General Manager

"Convenient hotel for touring Arches National Park"

5
twobacks, Sandy, UT 24/04/2018

I stayed at this hotel while touring Arches and Canyonlands National Parks. The hotel is located in downtown Moab. It is within walking distance or a short drive to restaurants and shops. I got a quiet night's sleep every night I was there. The free breakfast each morning was excellent.

"Zero Consideration"

1
sydneywanda, sydney 23/04/2018

When one checks into a hotel and requests a quiet room and then they are told by the receptionist they have been allocated a room in the quiet part of the hotel, it is more than annoying to find the room is over the pool and spa area that is filled with screaming kids until 10pm at night when the pool closes. This is not to mention the room faced the main road At night we could not leave the window open for air because of street noise and the MICROFIBRE sheets on the bed and synthetic bed throw did not make for a pleasant night sleep. What happened to cotton! Who puts microfibre sheets on a bed in a $300 a night hotel!!

"Friendly staff, great location"

5
Steve C, Sydney, Australia 22/04/2018

I stayed 2 nights to have a whole day at the parks. Staff were very friendly. Location is excellent, right across the street from visitor centre and surrounded by restaurants so it was easy to walk everywhere. Room was clean, comfortable bed and everything worked.

"One Great Stay"

5
luvstotravel4fun, Caledonia, Michigan 15/04/2018

Our experience at this hotel was outstanding from beginning to end. We had excellent service from all staff we encountered. Check-in and check-out were smooth. Hotel was clean and nicely accommodated. Breakfast was fantastic with a wide variety of choices, and best of all, it included many Gluten-Free options. The location is perfect for accessibility to the areas many landmarks, sites, activities, and opportunities. If we return to the Moab, UT area, we will absolutely stay here again!

"Great place to stay in Moab"

5
redrockmom2, St. George, Utah 15/04/2018

The room was a typical 2 bed layout and was spacious enough for our family of 4. The bathroom had a separate area to get ready, which was handy. The pool and hot tub area was really nice and perfect after a day of hiking. The pool is a good size for a hotel pool and the hot tub is huge. Breakfast had plenty of choices and seating, with a nice balcony overlooking main street. The inn's location is excellent- within walking distance of restaurants, shops, and a walking path.

"Clean Hotel, Even Better Staff"

5
buffman2001, Englewood, New Jersey 12/04/2018

I came to Moab to experience the unrivaled anywhere else. The rooms were extremely large and seemed to be newly renovated. The hotel was centrally located right near all the good restaurants in town. Even when my bike was stolen off my bike rack in the parking lot, the staff was accommodating and helpful. Use the bike storage room! I highly recommend this hotel to anyone looking to stay in beautiful Moab.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Dear buffman2001, All of us on staff are so incredibly sorry for the experience you had with your rental! We do of course recommend our secured bicycle storage for that reason, but it doesn't make us feel any better that your stay with us was not 100% perfect. We all truly hope that you will be able to come back and visit us again, it was a pleasure to meet and host you, Sir. Christopher from the front desk, mentioned multiple times that he had lovely interactions with you throughout your many days with us! From all of us, thank you for leaving us your review of our property. Best Regards, Tricia Grawet Asst. General Manager

"Good location"

4
1Jacob11, Kongens Lyngby, Denmark 10/04/2018

The room we had were on the first floor, very spacious and clean. The hotel is right on main street, with easy access to shops and restaurants. it is a 10 minute drive from Arches natl. park. The breakfast was excellent - eggs, bacon fruit etc. It is a bit overpriced, but that is to expect with the location.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings 1Jacob11, Thank you for taking the time to leave us your review! Our location is truly one of our highlights - being so close to such great restaurants and shops, and of course our beloved Arches National Park! I am happy to see you were able to take advantage of the proximity. It is a joy to hear when our guests love our breakfast, we work hard to ensure it's more than your standard hotel fare, thank you for touching on that in your review as well. We hope we will get to host you again, if you are in the area! Best Regards, Tricia Grawet Asst. General Manager

"Convenient, comfortable, clean,and quiet "

4
User 27/03/2018

My family spent two nights and had two rooms at the hotel. It is located in the center of town. We could walk to restaurants and shops. They include breakfast. My kids loved the food. The rooms were clean, spacious, quiet, and comfortable.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Andrew P, What a kind and lovely review, from all of us at the Canyonlands Inn - thank you so very much! Our full hot breakfast is something I personally oversee, so I thank you for complimenting that as well. Kids can be quite picky, so it's wonderful to see they found something they all could enjoy! We are constantly updating and adding new amenities to our rooms, so I sincerely hope you and your family will come back and stay with us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Perfect for our needs"

1
lesliemanzo, Cleveland, Ohio 16/03/2018

We stayed in Moab to visit Arches and Canyonland National Parks. The location was very good to access the parks and to enjoy the town. The room was very clean, service excellent and all employees ready to assist. Breakfast is included in the room charge and offers a wide variety of choices. The food was quite good and the breakfast room was monitored by an employee constantly to refill food items and to keep it clean. We utilized the laundry facility several times and the equipment is in good repair and clean. I definitely recommend this hotel for anyone enjoying the parks and other recreation in the area.

"Nice Mitel in Moab "

4
4familytravelers, Chicago 12/03/2018

We stayed one night at the Best Western Plus Canyonlands Inn recently . It's clean and the bathroom has been updated with new granite countertops and tub/shower lining. Our beds were clean and comfortable . The breakfast is nice- pretty typical of this class of motel. The location is in the heart if Moab so you can walk to shops and dining easily.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings 4familytravelers! Thank you so much for taking the time to leave us a review of your recent stay with us. I am happy to hear you were able to take advantage of our outstanding location and visit all the nearby shops and restaurants. Please come back and take a look at all the updates we have coming soon! Best Regards, Tricia Grawet Asst. General Manager

"Nice place to stay"

5
SusieLou1962, Heber Utah 12/03/2018

I stay here once a year on a business trip. Everyone else stays up the canyon at the Red Cliffs Lodge, but I would much rather stay in town at the Canyonlands Inn for a plethora of reasons. The rooms are clean and well appointed, the shower is fabulous with plenty of hot water, the beds are superb and comfortable with high quality linens. The place is quiet and classy.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings SuisieLou1962! Our repeat guests offer some of the best insights for our property, and I thank you greatly for taking the time to leave us your review. We love when we hear that we stand out from other properties, and the fact that you continue to come back! We promise to continue to make it worth your while! We are always planning on new ideas, additions, and ways to recognize the real MVP's (Guests like you!)! We will be ecstatic to host you again! Best Regards, Tricia Grawet Asst. General Manager

"This hotel is very up to date, and EXTREMELY clean. The staff was so nice and always busy working."

5
aimeebills, South Jordan, Utah 09/03/2018

This was our first time going to Moab and we LOVED it! There were nine of us with two rooms that were huge! The rooms were so clean and had everything we needed. The staff was always so kind and willing to help with anything we needed. The breakfast they offer was delicious! They had everything from eggs and bacon, to waffles and parfaits. The adults, teenagers, and even the two 4 year-olds were happy with the variety of food options. The heated pool and hot tub could've been everyone's favorite. It was so pretty and again, very clean and well kept. We had no complaints our entire stay, and will DEFINITELY be back again soon!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings aimeebills, I absolutely adore hearing that we were able to assist in making you and your family's vacation comfortable! We want all of our guests to feel just like family while they are staying with us. Our breakfast is truly one-of-a-kind, and I know personally how picky those teenagers and toddlers can be! It is wonderful to hear that everyone was able to find something. We cannot wait to host you and your family again! Best Regards, Tricia Grawet Asst. General Manager

"Business in Moab"

5
jamesanderson2018, West Jordan, Utah 08/03/2018

My stay was very nice, the front desk helped with food delivery and they were installing new carpet and they were like not even there, hardly noticed. I also left an SD card in my room and they contacted me right away and mailed the card to my home. Could not have been a better place to stay in Moab.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings jamesanderson2018, Thank you so much for taking the time to leave us a review! Our Front Desk staff prides themselves on making every guest feel comfortable and providing all services they possibly can. We hope you were a fan of the new carpeting, as we all are! Please come back and see us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Excellent service"

4
Ceci A, Montevideo, Uruguay 06/03/2018

We booked a suite that has 2 bedrooms a living room and 2 bathrooms so our family could be altogether. Very comfortable. Great breakfast is included and the service is excellent. We were on our way to the Grand Canyon and this hotel is really closed to the Arches National Park.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Dear Ceci A, Thank you kindly for leaving us your review! I am pleased to hear you loved our breakfast, as that is something I personally overlook. I am also happy to see that our Signature Suite was able to comfortably accommodate your entire family. Please come back and visit us again! Best Regards, Tricia Grawet Asst. General Manager

"Welcoming hotel"

5
User 04/03/2018

Spent several days at this establishment last week with my wife. The room was very clean and the staff was incredibly nice. Made our trip to the national parks even more enjoyable. Only downside was all the road construction in Moab, but that certainly was not the hotel's fault.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Dear Fred L, Thank you for taking the time to leave us such a wonderful review! We couldn't agree more with the frustrating Main Street construction, thank you for your understanding. The amazing news is, it will not last forever! We would be absolutely delighted to host you and your bride if you are ever in our neighborhood again! Best Regards, Tricia Grawet Asst. General Manager

"Great value and location"

5
Scott M, Sydney, Australia 01/03/2018

Easily walkable to some of the best restaurants in Moab, large rooms, a hearty breakfast with very friendly and informative staff. Minutes drive to Arches NP entrance. Could not fault. Highly recommended.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Dear Scott M, What a kind, straightforward review of our property! Thank you for taking the time to let us know how impressed you were. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Family vacation "

5
User 01/03/2018

February 2018.....if you want a great place to stay ...i highly recommend this hotel !! Hotel room was spotless....bed slept wonderful....good breakfast with great views and great service ...Corey will make sure you have all your breakfast items needed to start your day ! ....Excellent customer service at front desk also .. ...Chris and Allison at the front desk are execptional...!! It was like having your own private travel agent .....they are very knowledgeable about the area and gave great recommendations on places to eat and see .....thank you for a wonderful stay ...

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Valued guest, We so appreciate your kind review! I will happily let Chris and Allison know you were especially pleased with their assistance. We love that our agents are locals, and promise to only provide the best advice. Please come back and visit us again the next time you are in our neighborhood! Best Regards, Tricia Grawet Asst General Manager

"Awesome location, Great place to stay"

5
User 28/02/2018

Awesome staff, perfect location, and well maintained. This place is right in the middle of town and walking distance to many of the more popular restaurants in town. The free breakfast is the business and a great way to get started before spending the day in Arches or Canyonlands. Highly recommended.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Cameron P, Thank you so very much for the amazing review! I am happy to hear that your enjoyed your time with us especially the breakfast! I hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Really impressed!"

5
User 22/02/2018

What a wonderful, well-run property. I've come to realize that accommodations have an energy to them, and this place felt upbeat and homey. The staff were always cheerful, chatty and helpful. The free breakfast buffet was fantastic and the best I've had — in quality, variety and presentation — in a loooooong time. It seemed like there was a real emphasis placed upon making guests feel welcome. My room was modern and spotless. Cozy bed, too. The location of the property is perfect. Being so central made it easy to browse Main Street or walk to dinner, the post office, or the Information Center across the street. Even the laundry room was a treat! I've done loads in hotels all over the world, and the machines for guests are usually in furniture-less, soulless rooms in remote parts of the property. At this place, the laundry room had a big couch, coffee table, a lending library (!!!), a big mirror, a huge granite folding counter, a change machine, soap dispenser, and plenty of machines that charged a reasonable fee. I was really happy I booked this property. Staying here really made my time exploring Moab extra enjoyable.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello ProducerKaren, Wow! What an amazing review! Your words are very kind and I will be passing them on to our staff for a job well done! We really believe that making our guests experience a positive one is what keeps us in business and your response is exactly what we strive for! Please come see us again when you are in town! Best Regards, Tricia Grawet Asst General Manager

"Fine but noisy "

3
MALLINPJ, Perth, Australia 21/02/2018

The staff are really friendly and helpful but the building is one in which you hear everything. As this had been already noted by many TA reviews we requested a room on the top floor and quiet. Well ...... could we have got a noisier room?!! We had room #126 on the ground floor that was at the intersection of two hotel wings AND next to a general junk room or room being renovated AND across the hallway from another room also being used as a storeroom / renovated room. In addition the housekeepers enjoyed catching up with each other at this junction. My point is - why ask customers if they have any requirements / wishes etc if you have no intention or ability to fulfil? The breakfast is included but when are these chains going to get more sustainable when it comes to plastic? To finish on a positive note, parking is available and the hotel centrally located.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello MALLINPJ, I do apologize that you felt the room was noisy and that your requests were not fulfilled. May I provide a little explanation on the reason we could not fulfill the request? You reserved an ADA room via a 3rd party site and because it was ADA it was on the ground floor close to the lobby for easy access. We are not able to adjust or move anyone out of an ADA room without verbal permission from the guest as we never know if it was booked because they needed the accessible features or if it was an accident on booking. If this happens ever again on any of your stays, please inform the front desk that you would like to be moved and we will do our best to accommodate you. As for the plastic utensils and paper plates our reasoning behind it is that we live in a desert that tends to have drought issues. We believe we are helping the environment by not wasting so much water with using a dishwasher for the plates and cutlery. In turn, we do use recycled Earth Choice cutlery manufactured from plant materials and the plates are biodegradable Bagasse plates which are made out of recycled sugar cane stalks. I hope that bit of information helps to answer why we do not use the traditional plates and cutlery. Best Regards, Tricia Grawet Asst General Manager

"Friendliest and Helpful Staff with great Facilities"

5
User 16/02/2018

I had the pleasure of staying here for a few days and was looked after beyond expectation. Nothing was too much trouble and the staff treated me as if I were family. The Breakfast buffet was wonderful and my room fantastic. The pool area is very nice.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Noel L, Thank you so much for the great review! I am so pleased to hear of your positive experience with our hotel and staff! We strive to be the best when it comes to customer service so it is always great when our guests enjoy their time with us! We all hope you get to return to Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Excellent Hotel right in the middle of Moab. A good choice for Moab."

5
Connie B, Salt Lake City, Utah 05/02/2018

This is a wonderful hotel and we enjoyed our stay. When we made our reservation, there were no King Suites available. So we booked a Queen Double Suite. Upon arrival, we were upgraded for free to a King Suite as they had received a cancellation. Our room was large with one of the best work/desk areas we've had in a hotel room. My husband had to do a bit of work while we were there and he liked having some room to spread out. There was also a nice couch, chair, plenty of lamps, end tables and coffee table in the area. Another plus in the room were lots of places to plug in devices. The desk lamp and both bedside lamps had two outlets for charging devices. It was great. The bed was one of the best hotel beds we've had. There were plenty of pillows. The room had a refrigerator, coffee maker; but no microwave. The bath/tub area was rather tight. But there was also a vanity and sink outside the bath/tub area. The room was spotless. The complimentary breakfast offered lots of options with standard hot offerings, rolls, muffins, cereals, waffles, and yogurt. As hotel breakfasts go, it was on of the better breakfast. The staff is very friendly from the front desk staff, to housekeeping and the breakfast room staff. Each morning when we left our room, everyone from the break fast room attendants, housekeeping staff to maintenance staff that we encountered warmly said "Good Morning",

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Connie B, Wow! What an amazing review! I am so glad that you thoroughly enjoyed your stay with us! I love our beds so much that I have one at my home! I will be so happy to pass your kind compliments on to our entire staff! I hope you get to stay with us again soon! Best Regards, Tricia Grawet Asst General Manager

"Moab's Amazing Experience"

5
Tourista39, Verona, New Jersey 04/02/2018

The hotel was wonderful. The decor of the room was lovely and mimicked the mountains surrounding it. Two separate, high, granite sinks were perfect. The separate chair with footstool was an added plus. Reading lamps above beds were beneficial when one wanted to sleep.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Tourista39, Thank you for taking the time to write us a review of your recent stay! I am so glad you noticed our newly remodeled rooms! All the little touches you mentioned were done recently and we feel are a great addition to our rooms! Best Regards, Tricia Grawet Asst General Manager

"PERFECT Choice When Visiting Moab & Nearby Arches and Canyonlands National Parks!"

5
JoanieBlonTA, Lafayette, Louisiana 02/02/2018

I highly recommend the Best Western Canyonlands Hotel for anyone visiting Moab Utah. It's one of THE BEST hotel we have ever stayed at. Located Smack dab in the middle of town with many restaurants within walking distance. Beautifully designed and nicely maintained. Lots of little extras are provided for the guests. I love the red rocks motifs behind the beds. Staff is EXCEPTIONALLY friendly and helpful. FIVE STARS ALL THE WAY!

"One of the best stays in Moab area"

5
Roy B, Bonduel, United States 22/01/2018

This hotel is located at a very convenient location to Moab's shops and restaurants. We've stayed here during the Christmas holidays for the past 3 years. Always very quiet rooms with comfortable beds. However, the primary reason for our preference of this hotel over other options in the Moab area is the phenomenal breakfast they offer! A complete, full breakfast that leaves you prepared for a great day of hiking in the surrounding parks. The gentleman that we've had serve us breakfast during our stays apparently doesn't speak much English but is extraordinarily helpful, courteous and sets each day of our stay out on a great, positive tone!!

"amazing place in off season!"

5
jennyloie1, Salt Lake City, Utah 13/01/2018

Day 1: This place doesn't look as nice as the picture when you pull into the parking lot. But once you get to your room and look around, its great. The rooms are huge. We booked a 2 queen standard. It has a big desk, couch and chair. The bathroom has a sink in the toilet/ shower and then a second sink outside of there. The bathroom has all the toiletries, and comes with a little sewing kit and makeup remover. Dude, some of the top Vegas hotels don't have the complimentary things that place does. The beds are a 7 out of 10 in comfy with lots of pillows. We're here in the off season, so the pool is closed. However, the hot tub is huge. It's two level. The top level is about two hot tubs combined and then waterfalls into the lower hot tub. I can't wait to finish the weekend here!! Papa Jays is a great dinner just outside the restaurant. Don't do spoke on center. It's a joke.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello jennyloie1, Thank you so much for the lovely review! The hot tub is definitely one of my favorite places in the entire hotel so I am glad you enjoyed it! I hope you get to come back again soon! Best Regards, Tricia Grawet Asst General Manager

"Quality accommodation"

4
Tom G, Haines, Alaska 11/01/2018

Well appointed rooms, good beds. The suite really is not a suite ... just a big room with a couch and table on the side. (I consider a suite to have a separate sitting room from the bedroom.) For the overall quality of the accommodation, the low resolution cable TV service offered very little in the way of any choice of channels. Excellent full breakfast.

"Great location great hotel"

5
tyspritey, San Antonio, TX 11/01/2018

First hotel in the start of our amazing vacation in Utah and Arizona. It was a little hard to find off of the main street but great location in the heart of Moab. We walked to dinner each night. We did drive a little down the main street to the store, only because we had heavy items to carry, but the store is a short distance down. The hotel itself is clean and welcoming. Very courteous front desk personnel. The complimentary breakfast had a great selection and good seating, especially if you get there early. The room was nice and clean and can we say two sink areas? Oh wow this was so nice as I got to have my own space while husband got ready in the morning. What a nice touch. Very comfortable beds. Nice shower. I would definitely stay here again.

"Great Stay!"

4
User 04/01/2018

The staff was very courteous. The breakfast was great, especially the staff working it! The beds were alright. They weren't as comfortable as other hotels I've stayed at. The location was nice. I would stay again.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Misty A, Thank you for the wonderful review! I am so happy to hear that you enjoyed your time and our staff exceeded your expectations! Please come back and see us soon! Best Regards, Tricia Grawet Asst General Manager

"Overall very good, but the hotel is a lot older than it's shown in the picture"

3
Nathanie, Redwood City, California 03/01/2018

Booked this hotel because of how nice the pictures are on the website, however, regret a little bit because the hotel has only been renovated partially: external and furnitures, but the wall, door frames, light switches, breaker box are the original ones so it does make the hotel looks very much older than the pictures. if this is known beforehand, and with similar price, will opt for the newer holiday inn or Spring Hill nearby. Some other pluses: staff generally nice, 24 hour fitness room, nice breakfast

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Nathanie, Thank you for taking the time to write us a review of your recent stay. I sincerely appreciate your kind words and compliments. We have indeed renovated nearly every portion of our guest rooms but have not done the door frames, breaker boxes or light switches as they have not shown much wear and tear. I will definitely pass on your thoughts to our General Manager and consulting team and maybe we can look at those items for next year's renovations as we do one every Winter. This year we are doing our hallway, stairway and common area carpeting! I hope you keep coming back to see all the new and exciting things in the upcoming years! Best Regards, Tricia Grawet Asst General Manager

"Outstanding - Clean, Quiet, Courteous"

5
William S, Colorado Springs, Colorado 03/01/2018

We had a "regular" King room - 1 king bed, sofa and easy chair and all the other amenities. I put the word regular in quotes because this was a spectacular room. First, it was huge! Second, every amenity was first class. This Best Western is one of the best I've stayed in, and it's perfectly located in Moab - right in the center of town. The complimentary breakfast was great - lots of choices for everyone's dietary needs - and you don't have to be an early riser to get all the choices. The staff kept the food choices well stocked. All the front desk folks were helpful, courteous and happy to assist with any of my needs.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello William S, Wow! What an amazing review! Thank you! It is guests like you that make us love our jobs! I will be more than happy to pass all your compliments on to our staff and let them know they're doing a fantastic job! Best Regards, Tricia Grawet Asst General Manager

"Nice stay"

4
jaclyng2018, Seattle, United States 03/01/2018

We enjoyed staying at the BW Plus in Moab, Utah. The room was clean, the beds were very comfortable, it was quiet, and the warm breakfast items exceeded our expectations. The hotel is walking distance to shops, restaurants, and the grocery store. Next time we travel to Moab, we'll stay here again. Thanks.

"Perfect Hotel - simple but classy with a great breakfast and a terrific hot tub"

5
jefftJ786KV, Dallas, Texas 31/12/2017

We did not know Moab, so we were booking blind. This place was a lucky score. It's located walking distance to some great places to eat, the room was super comfortable, the staff was really friendly and helpful, the breakfast was delicious (real eggs and bacon!), and the outdoor hot tub was big and wonderful. Next time we're in Moab, we'll stay here again!

"Great stay in the perfect location in Moab!"

5
wconleynh, New Hampshire 20/12/2017

We stayed here in late February as part of a 9 day tour of the desert southwest. We spent 2 nights at the BW Canyonlands to tour Arches and Canyonlands NP Thje hotel location is absolutely perfect. We were righ in the middel of town and walked to all the restaurants and shops. Plus, it's only a few minutes from the gates of Arches! The room was clean and spacious. The hotel was quiet and the staff was great. The included breakfast was just right to start the day and the breakfast room has a great view.

"Probably nicest hotel in Moab"

4
Canadian_Nomad22, Paris, France 20/12/2017

Although Arches is an amazing park with great sites the town of Moab does not have the best in the way of upscale hotel's. We recently stayed at the Best Western Canyonlands and although it is not the most up to date place, the rooms were clean, had adequate space and were quiet. The staff was very friendly as well.

"Comfortable and convenient."

4
Catherine H, Edwards, United States 19/12/2017

Very nice hotel. Central location and very helpful staff. Included breakfast is typical. Okay but not memorable. We have stayed here many times and like the spacious rooms and double split bathroom. Very nice decor and comfortable beds.

"Excellent place!"

5
Chelsea P, Houston, Texas 18/12/2017

We were expecting a different hotel when we booked but were pleasantly surprised with this hotel. The location is perfect...within close walking distance of several great restaurants and shops. The rooms are spacious and comfortable. There was complimentary hot chocolate all day in the lobby which is rarely the case and we were happy to have that. The breakfast was good and the staff was friendly. We will definitely stay here again!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Chelsea P, We would all like to pass along a 'Thank You' to you for your recent review. Our location is optimal for all things downtown, and I am happy to see you enjoyed a variety of the restaurants in the area as well. It is always a small struggle working right next to so many of the yummy ones! The chilly months are secretly a staff favorite, not because of the off-season, but because the Front Desk finally gets to set up the cider/hot cocoa station. Come back in the summer and enjoy the iced lemon water we substitute the hot beverages for! Best Regards, Tricia Grawet Asst General Manager

"One of the best Best Westerns"

5
Mark V, Huntington Beach, California 16/12/2017

One of the nicest Best Westerns we have stayed at. Lots of restaurants within walking distance. Clean comfortable rooms. Ours had a couch and a chair with an ottoman. Staff was friendly and helpful. Express checkout made it easy to go home.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Mark V! Thank you for taking the time to leave us a review! I am so pleased to see that we were able to accommodate all of your needs - ensuring you enjoyed your stay in our beautiful desert! Please do come back and give us another chance to impress you, if you find yourself needing an adventure! Best Regards, Tricia Grawet Asst General Manager

"cozy in beautiful Moab, UT"

5
User 13/12/2017

Off season in glorious paradise. This gorgeous hotel adorned in Christmas joy made our Moab trip memorable and warm. Hospitality and comfort were lavished on us! The amenities say "enjoy" (pool, health spa) and the food, cleanliness, great recommendations and greetings never betray that heart of welcome! Comfy beds, warm, quiet rooms, delightful breakfast--beyond the normal fare, felt like a labor of love, not a business. We are fans and we will be back. Every restaurant in this charming town was terrific too! Perhaps we shouldn't recommend it so highly--the secret will get out.

"Large updated rooms in a great location"

5
Barbara S, Pittsburgh, United States 11/12/2017

Large, clean updated room. Comfortable bed. Friendly & helpful staff. Breakfast is typical BW - nothing special or fancy but certainly adequate. Great location - easily walk to restaurants and short drive to Arches NP.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Barbara S, Thank you for taking the time to write us a review of your stay! I am glad that you had a good stay and hope you are able to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Off season travel"

4
WendyL5, Santa Fe, New Mexico 10/12/2017

This hotel is in the right location for food and entertainment. McStiff's (restaurant) is across the street, Papa Jays are in the parking lot - great lasagna, Moab Diner is up the street. The National Parks - Arches and Canyonlands, are maybe 15-30min depending on traffic. Hotel is clean and comfy. Nice front desk staff :)

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hell WendyL5, Thank you so much for the wonderful review! Our staff loves hearing when they make an impact on a guest's stay! I hope you get to return to Moab again soon!

"Winter Sun Fun"

4
Judith B, Grand Junction 08/12/2017

Went to Moab to participate in the Winter Sun 10K run. We chose this this property because of it's convenient location and quality of accommodations. We viewed the local parade from the upper deck while sitting by the outdoor fire. Charming evening to be in one of our favorite places. And did I mention the hot tub and pool?

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Judith B, Thank you for taking the time to write us such a great review! The upper level deck is indeed the perfect spot to view our annual Light Parade! I am so happy that you enjoyed it! Best Regards, Tricia Grawet Asst General Manager

"Great outdoor hot tub"

4
pkat2017, Lanzarote, Spain 08/12/2017

Significantly better than average Best Western Plus hotel... Well maintained property and the outdoor hot tub and pool are truly outstanding... Bring a glass of wine in a plastic cup and enjoy!!! Will return the next time in Moab.

"Great Hotel, Great Location"

5
Kim G, Layton 05/12/2017

Fantastic staff! love the rooms! Fun decore that matches the area! Great location! Yummy breakfast options. Eco friendly! Pay attention to the pet, bike, and smoking rules they have. Highly recommend this hotel!

"Don't trust resort-like setting you see on the photos - outdated decor."

3
C6165RXlindas, San Francisco, California 02/12/2017

We had high hopes with this hotel as it looked so nice and spacious. The staff at front desk wasn't too friendly. The rooms were out dated and bathrooms were tiny. You can't close the door once you sit on tint toilet. Saw other rooms. Same size bathroons. They use cheap microfiber sheets instead on cotton. Was so frightening at night with static lightening from the sheets when you move. Couldn't figure out what it was at first as well keep seeing burst of lights in the sheets. The best part of the stay was the breakfast and itsee attentive staff. Location is great.

"Great visit to Moab."

5
William B, Vermont 30/11/2017

The Canyonland staff were attentive and helpful at every turn. A special shout out to Chris, Quincy, Morgan and Jamie for the fresh cookies, dining options, shopping and museum suggestions. Corey and Juan made breakfast a pleasure. I look forward to going back.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello William B, Wow, thank you for your recent review! It prides us to know that we are providing a certain level of dedication and knowledge for each guest. We are so thankful to have found a team that clicks as well as ours! They will all be so delighted and grateful to read your compliments (Coree and Juan too!!) We look forward to visiting with you again, soon Sir! Best Regards, Tricia Grawet Asst General Manager

"A more quiet downtown hotel"

5
Gatta7777, Grand Junction, Colorado 29/11/2017

This hotel is set back a half block from Main St and continues down W Center, so you can request a more quiet room toward the rear. There is a lot of truck traffic on Main which so many hotels face. We took advantage of refrigerators in the rooms to pack lunches for our hikes in Arches NP + thirst-quenching beverages afterward.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Gatta7777, Thank you for the great review! We look forward to hosting you again soon! Best Regards,

"Wedding "

1
mwegy, Sacramento, California 28/11/2017

We made reservations approximately with in the same 15 min. As my sister in law and was told that the only rooms they had left were suites. Our price for our nightly stay was 150 + tax. She was told she could get a regular room for 100+ tax We both book. We all came here for my daughter's wedding. She also reserved a room there too. Our son and his wife wanted to stay where we all were but couldn't afford the price we were paying. The 150.00 per night. When we arrived we asked what the total with fees and taxes be 180.00 per night. So we switch hotels after one night stay and booked a room at another hotel. For around the same price my sister in law spent and our son and his wife stay at another hotel. Were were all at different hotels. When we went back to the best western to celebrate with my sister in law her room was the same as our room plus it had a extra chair lounge type. Something our room that we paid 50.00 more for???? Thanks BEST WESTERN CANYON LANDS For making this wedding memorable. The wedding went with out any problems! Except for our stay!!!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello mwegy, I do apologize for any inconvenience or confusion that may have happened during your stay with us. I would love to find out some more details of your reservation experience so I may find out why rates and conditions were different. There are many ways to reserve our rooms, including third parties. I would sincerely appreciate you sending me an email with the details of your stay so that I can get to the bottom of it and make sure nobody else has the same experience. My email is groups@canyonlandsinn.com. I look forward to hearing from you! Best Regards,

"Very Nice Best Western"

4
415dantea, Raleigh, United States 28/11/2017

Best Best Western I've stayed in. Front desk staff was great. Breakfast was good. Location and cleanliness of room was great. Only issue, The hotel has entirely too many kids. And, they were everywhere and very loud. We tried to enjoy some time in the hot tub one evening. Another couple was there with us. They ended up leaving because the kids were splashing water in the hot tub and screaming at the top of their lungs in the hot tub and pool. I believe the hotel needs to restrict hours that kids can be in the hot tubs. There are two hot tubs there. One should be kid free. Also, after a certain hour, there should be quiet hours at the pool. We were looking forward to enjoying the hot tub & pool areas. But, could not do so. We were there for three nights. Every night was the same!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello 415dantea, Thank you so much for the glowing review! I am so happy that you enjoyed your time with us. Unfortunately we are not able to screen how many kids are in the hotel at any given time. We also do not have a lifeguard on duty to restrict the amount of children in our hot tubs. It looks like you came during Thanksgiving and during that time we have an abnormal amount of children usually due to the holiday travel. I hope next time you come to visit it will be during a quieter time so you may enjoy the hot tub more! Best Regards, Tricia Grawet Asst General Manager

"Great place to stay in Moab!"

5
User 26/11/2017

First of all, the staff was very friendly. I believe the front desk staff was Quincy, Jessica, Jamie and Morgan. Very helpful. The breakfast was extra special with the hostess Coree, who not only helped with food prep, but made the area clean and welcoming. She was very knowledgeable about the area, greeted guests, made conversation and had good information about the area. Juan and Mari were also very nice at the breakfast area. The room was clean - the housekeepers I had contact with were friendly and pleasant. I will stay at this hotel again.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Dawn D, Thank you so much for the wonderful review! Our Front desk staff are indeed an amazing team and we are lucky to have found the right formula with them! Coree is a newer member to our family but we are sure glad we found her! She has given us the extra sparkle we needed in the breakfast room! Juan is normally a housekeeper but he is filling in for a coworker that went on vacation. He is indeed an awesome guy and smiles all the time! Mari has been with us for some time and we definitely treasure her attitude and smile! I am so happy that you were able to see what a unique family we have here and I hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"comfortable and affordable"

5
Yvonne W, Cambridgeshire, United Kingdom 23/11/2017

great room, handy laundry, breakfast truly sustaining for day long hikes. If anything, the room was too large for just two of us, but the facilities were great. Parking was easy, and the desk staff very helpful

"Gateway to outdoor adventure."

5
cccmorris, Cottonwood Heights, Utah 21/11/2017

Moab is billed as the outdoor Capitol of the world. BW has a gem to make this adventure the best possible in Canyonlands property. Their staff went out of their way to make our trip the most pleasurable possible.

"Will return"

5
593alfreda, Lindon, Utah 17/11/2017

Very pleased with the appearance of the hotel. Room was very nice, granite counters, fridge, comfortable bed. Hot breakfasts was very satisfactory. Would definitely stay here again. Always like the complimentary breakfast

"A True Oasis at the end of a day or Riding!!"

5
T1326YGlarryb, Calgary, Canada 16/11/2017

The staff were all very friendly and helpful. The Folks that worked the Breakfast engaged in conversation with all guests if a way that you do not find in many hotels. Rooms were great, beds very comfortable and updated decor. I would absolutely stay here again!!

"Perfect for Riding and Resting"

5
X788JWjohnj, Mead, United States 14/11/2017

Best Western Plus Canyon-lands Inn was awesome. Rooms were clean and extremely friendly staff. The pool and hot tub made the trip for the three of us old guy's riding dirt bikes on the trail systems. You can't beat the breakfast being able to walk out of your room and having full breakfast availability before your adventures.

"Great budget hotel"

5
Lanette N, Carmel, Indiana 14/11/2017

We stayed here as a base for arches and Canyonlands. It's a great hotel...a little dated but it is clean. The breakfast is good and the attendant there is wonderful. It's also walking distance to several restaurants. It was a great choice!

"Moab Best Western Plus"

4
collinl737, Encinitas, United States 12/11/2017

The Bed was not great, I have stayed at the Best Western Plus in Encinitas Ca and the Bed was Much better!! Otherwise it was a great stay. All Best Western Plus hotels are all pretty good and I would recommend staying.

"Small Hotel with a Resort Feel"

5
Bill S, Leawood, Kansas 12/11/2017

When traveling through the western United States, a good bet typically is to stay in a Best Western. The truly is the case when staying in Moab, UT. The Canyonland Inn is in the heart of Moab. Many art shops, restaurants, etc. are within a short walk from the hotel. The hotel itself is built like a mini resort. Great outdoor swimming pool and huge hot tub are beautifully designed. An upstairs breakfast room and outdoor seating give great views of the surrounding mountains. The hotel rooms are wonderfully appointed as well. Unlike most chain type carbon copy hotels. Best Westerns are uniquely different from each other. Usually, adapted to the region of the country and landscape. That brings a warm feel to Best Westerns. One down side, Best Western's new logo and branding is horrendous. The logo give no warmth or feel as the old logo that we grew up knowing and loving. Ok, that might be a little petty on my part, but Best Western, "bring back the old logo"!!

"Loved this place!!"

5
Janis S, Mission, Canada 09/11/2017

Chris at the check in was so helpful friendly and pleasant. He gave us al the information we needed without us asking. When we asked where to eat he gave us excellent choices. Breakfast was great and the hot tub and pool fantastic.

"Best Western canyon lands Moab Utah"

5
travist991, Moab, Utah 08/11/2017

I was very happy with the my stay at this hotel. Location, amenities, service were among the best. U would recommend this hotel to family and friends, and have already booked this hotel for multiple nights in the future.

"Great Hotel and Nice Location"

5
Craig-World-Travelle, Agoura Hills, California 06/11/2017

Really enjoyed out three night stay here. Room was large, clean and comfortable. We both slept great. The wifi was very fast with good coverage. The free breakfast was amazing - everything you could want and all was delicious. Hotel stay were very helpful and friendly. The laundry room was also very nice. We did our laundry in one hour. Hotel was also in a good location. There were about 10 places to eat within a block or two. This is the nicest hotel I've stayed in of this category of hotel. I will definitely stay here on next visit.

"Great Place"

5
Jessalyn88, Salt Lake City, Utah 06/11/2017

Clean, modern decor, great breakfast, fun pool, friendly/helpful staff. Right on main street, easy to find, lots of shops and restaurants. I would recommend staying here. I will definitely be coming back.

"Could not be more pleased...."

5
Zecol316, Cottonwood Heights, Utah 06/11/2017

We've stayed at this Best Western three times over the past five years and each and every stay has been as enjoyable as the last. We've stayed at other Moab properties and they've all been fine, but this property stands head and shoulders above the rest. The location, staff attentiveness, updated decor, room amenities, and breakfast could not be improved upon!

"A MUST STAY!"

5
DonHalazon, Seattle 02/11/2017

This is a fantastic hotel in the middle of Moab but it is extremely quiet in the rooms! The rooms are excellent and the bed is fantastic! The breakfast is excellent and the customer service is a 10 plus!!

"Better than expected"

4
User 02/11/2017

Nice accommodations. Beds comfortable, as were pillows. Carpet clean. 3 trash cans. Two separate vanities and sinks. Good shower. No problem connecting to internet. We would definitely stay at the Best Western again.

"Bicycling in Moab"

5
Judith C, Santa Fe, Nm 01/11/2017

Our bicycling group came to Moab to experience road biking in the area and we stayed in the Best Western -Canyonlands Inn. It was a great experience. We had wonderful accommodations right in the heart of the town. And we could bike to the bike paths without riding on the main road. We had a great breakfast and a wonderful patio to hold our end of the day talk and prep for the next day. Very nice.

"Great location"

4
NonaKim, Scottsdale, Arizona 29/10/2017

While the front desk check in experience was iffy (slow, antagonistic, edgy and frustrated would be how I'd describe him) the hotel's location and amenities make it an easy stay. You can walk everywhere, parking was easy and the Italian restaurant in town is 50 steps from the hotel. The breakfast buffet in the morning was great - good quality food, excellent views in the seating area (inside and out).

"Very nice"

4
kathrynt99, Midwest City, United States 27/10/2017

The staff were very helpful. The breakfast was very good with items for everyone from fruit to bacon and eggs. The outdoor breakfast area was also nice. The only negative for me was the cost and the room was not very quiet. We were able to hear the guests above us walking around quite clearly which I did not expect for the price.

"The Place to Stay in Moab"

4
Christine F, Valhalla, New York 26/10/2017

I chose this hotel in Moab based on its location and a previous experience at another Best Western in Maine. It was a good choice! We spent three nights here in a very spacious and comfortable king room. We were on the second floor, just off the set of steps. I was a bit concerned that it would be noisy (especially with the breakfast room up the hallway as well), but all three nights were quiet. The bed was comfortable and the having two full sink areas was a great plus (though the lighting over the exterior sink could have been better). No need to eat breakfast out! The complimentary breakfast was very good and the service providers could not have been nicer! The hotel is centrally located and walking distance to restaurants and shops. It is only a five minute drive to the entrance to Arches and about 30 minutes to the Island in the Sky district at Canyonlands. I would recommend this hotel with no hesitation!

"Not bad but too pricey!"

3
Wilhelm64, Arbovale, West Virginia 25/10/2017

The hotel was clean, nice, great staff and breakfast but wasn't worth the price. Over $300 for one night in a tourist trap of a town. Way too much! Other than that everything was fine and loved seeing the national parks there.

"Great hotel in centre of Moab."

5
AngelaEardiston, Home 24/10/2017

Very clean hotel, large rooms, excellent free breakfast. Could not fault this hotel ,staff were good especially lady in charge of breakfast room who went out of her way to make sure guests had everything they needed. Would stay here again.

"Still our favorite hotel in Moab!"

5
Live4VacationTrips, Fort Collins, Colorado 23/10/2017

Given a choice, our family always chooses the Best Western Canyonlands in Moab. This hotel has fantastic service, a great pool and hot tub (two levels with a waterfall), the best location for being in town, and is not only quite clean but well furnished. We again used their bike storage for our beloved carbon fiber mountain bikes and felt comfortable doing so (not to mention that they are FAST to come down to let you in and out, and always friendly too). This is the best Best Western (or Best Western Plus) we have ever stayed in. It is above the level I expect when I think of the Best Western brand. On this visit Quincy and Chris at the front desk were both so helpful! Quincy went out of her way to help us extend our reservation beforehand (took the initiative on her own to call back days later when an opening occurred). Chris even called out to us in the parking lot and gave us his parking space on a busy night. The service at the breakfast bar, bike storage, and everywhere else was similar. Freshly baked cookies appear in the lobby every evening at 7pm. House cleaning was efficient and friendly. The management of this hotel must be doing its job well. The only downsides are that this hotel is never cheap, and in fact can be pretty expensive during high season. If you're looking to bring your dog there are no pets allowed. Finally, parking can sometimes be tight on really busy evenings in town (even with the parking permit tag they give you). In my opinion, this is the best hotel in Moab. We will stay here again every chance we get.

"Best Best Western"

5
E8078OFbrianc, Calgary, Canada 23/10/2017

This is definitely the best Best Western we have stayed at. The helpful staff, great breakfast, secure bike storage, and central Moab location for dinner and shopping are some of the highlights that will make the decision to return in the future a no brainer. I need to also mention the great hot tub and pool and the comfortable beds.

"Loved being in the town "

4
Gill C, Shipston on Stour, United Kingdom 16/10/2017

Really enjoyed our stay at this hotel. Comfortable room but two things made it stand out from the rest. The reception staff were friendly, helpful and very smiley! We also loved bribing in the centre of town as we could walk out and visit restaurant and shops during the day and evening. Of course the main reason for staying there was because we were close to Arches and Canyonlands national Parks

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Gill C, Thank you for taking the time to write us a review of your recent stay! I love hearing when our guests have a positive experience! I will be more than happy to pass your compliments on to our staff! Best Regards, Tricia Grawet Asst General Manager

"Great Hotel"

5
joesK1011CB, St. John's, Canada 15/10/2017

Great staff, clean and relatively quiet for the middle of town. Walking distance to a lot of shops and good restaraunts. I only gave a 3 for value but all the (similar) hotels in the area seem to be in the same price range.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello joesK1011CB, Thank you for taking time to write us a review of your stay. I sincerely appreciate your kind words and great review! Come stay with us again soon! Best Regards, Tricia Grawet Asst General Manager

"Great Stay"

5
Rhonda J, Frisco, Texas 14/10/2017

Stayed in a suite for our party of 7. Plenty of room for all! Clean, comfortable rooms. Only downside was street traffic and delivery trucks in early morning. Earplugs and white noise machine took care of that second night. Great location.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Rhonda J, Thank you so much for the awesome review! It is great to hear that our Suite had plenty of room for you and your party! Downtown Moab can indeed get a little noisy so if you ever have that issue again please let the front desk know and we will happily put an extra fan for white noise in your room. I hope you get to come back to Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Stop here when in Moab"

5
Ed-Arleen, Okanogan, Washington 12/10/2017

Great Motel to use as a base of operations when touring Arches and Canyon Lands region. Within walking distances of great restaurants. The staff was excellent and the breakfast staff was the best in 20 yrs of travel.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Ed-Arleen, Thank you for the great review of your stay! I am so happy to hear that you appreciated our hotel and our location! Thank you as well for the absolutely amazing comment regarding the breakfast! The breakfast staff will be so happy to hear your compliments! Best Regards, Tricia Grawet Asst General Manager

"Overpriced motel"

1
User 12/10/2017

The only advantage of this place that charges the rates of a 5 Star hotel in any major city is that you can walk to bars and restaurants in Moab. Avoid it unless you enjoy being overcharged or that you must stay in Moab and do not want to sleep in your car.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Paul C, Thank you for taking the time to write us a review of your recent stay. I do apologize that you felt we were overpriced. We do indeed do a weekly price comparison with the other hotels that are in our value range to make sure we are in-line with what they are charging. Unfortunately Moab can be spendy at times depending on the time you choose to come and what hotel you ultimately choose to stay at. We do offer less expensive rates during the off season and I hope you will take advantage of those rates and stay with us again! Best Regards, Tricia Grawet Asst General Manager

"Definitely Stay Here!"

5
U7298BDjohnk, Daleville, United States 09/10/2017

Beautiful decorated, spacious rooms, impeccably clean. The breakfast has everything available you could dream of. The breakfast room is very large with a smiling attendant. It is also close to interesting shops and restaurants. We will be back!

"Still a Favorite"

5
Lester S, Montrose, Colorado 09/10/2017

Have stayed here before. Glad we could get a room here again on a busy week end. Still clean, quiet & comfortable. Very convenient location. Walk to restaurants & stores. Very good breakfast. Service was excellent even though the place was full.

"Good choice"

5