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Best Western Plus Canyonlands Inn

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16 S Main Street, Moab, 84532-2503 Etats-Unis
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PHONE : (435) 259-2300
4.5 / 5
2621 Reviews Tripadvisor
REVENIR_AU_DEBUT


Hotel advantages

Swimming pool
Horseback riding
Jacuzzi
Washing machine on site
Laundry
Charge Applies For Parking On Premises.
Baby equipment
Elevator
Air conditioning in the hotel
Buisness Plus equipment
24/7 reception
Fitness center
Complimentary breakfast
Iron and ironing board
Kitchenette
Microwave
Refrigerators
Coffee maker
Hair dryer
The strong points

Description

Moab is red rock country, and the Best Western Plus Canyonlands Inn, Moab, Utah, sits in the soul of it, steps from Arches National Park and the Colorado River. It is a gateway to desert trails, river runs, and two of the country's great national parks. Spacious, modern rooms wait after a day in the desert, with a seasonal outdoor pool and hot tub with panoramic views, a fitness center, a complimentary hot breakfast, and a rooftop terrace made for stargazing beneath the La Sal Mountains. On-site meeting facilities and high-speed Wi-Fi suit working travelers. Just outside the doors, Moab's downtown brims with artisan shops, local eateries, and outdoor gear stores, and the Slickrock Trail, Canyonlands National Park, and the scenic drive along Highway 128 are close. From the Moab Jeep Safari and the Moab Music Festival to the Moab Folk Festival, the calendar stays full. Arches and the red-rock canyon country frame the stay.

Customer reviews

Travellers choice
Tripadvisor
4.5
based on 2621 guest reviews
Excellent
1628
Very Good
765
Average
152
Poor
50
Terrible
26
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Super clean and friendly"
honoreitiscom, 24 Septembre 2026

Don't let the Best Western name throw you off. Best Western plus is different from regular Best Western, in a good way. This Best Western plus is extremely clean and up-to-date and well run. Front desk staff and breakfast room staff are super friendly and unhelpful. Every day I saw a guy either vacuuming the parking lot or sweeping the parking lot which resulted in a super tidy appearance. Beds were great shower was great I have no complaints at all. Highly recommend this hotel. Location right downtown is super convenient because there's plenty of parking and walking distance to many restaurant choices within a block or two.

"Don't forget your bathing suit!"
lindamM430VH, 18 Septembre 2026

Hotels up and down Main Street in Moab. But this one is very comfortable. Fresh breakfast, friendly staff, big rooms, and a really nice pool. An easy drive to Arches, Canyonlands and Dead Horse Point state park.

"Wonderful hotel."
Geoffrey T, 12 Septembre 2026

Breakfast is second to none! Clean rooms friendly staff and beautiful pool. Highly recommended. Conveniently located near local attractions.

"Wonderful stay"
Lei2hop, 04 Septembre 2026

Great location downtown Moab. Walking distance to shops and restaurants. Staff was awakening, particularly in the breakfast area. Above average breakfast and had some dining areas outside on deck. Used the pool and lounges there. Beds nice, room nice, modern and clean.

Owner Response, 04 Septembre 2026

Hello Lei2hop, Thank you for taking the time to share your wonderful review! We're so glad you enjoyed our downtown location and the convenience of being within walking distance of Moab's shops and restaurants. It's great to hear you enjoyed our breakfast, outdoor dining areas, and pool and lounges. We're especially happy that you found your room clean, modern, and comfortable. Thank you as well for your kind words about our breakfast staff! Creating a welcoming experience for our guests is something we take great pride in, and we'll be sure to share your compliments with the team. We truly appreciate you staying with us at Best Western Plus Canyonlands Inn and hope to welcome you back on your next visit to Moab! Best Regards, Tricia Grawet

"Clean, quiet and lovely!"
carold483, 03 Septembre 2026

This Best Western Plus location was perfect! Clean, quiet, friendly and in a great location. We loved sitting out outside on the patio in the evening. And thank you to Jorge who made the breakfast feel so welcoming!

Owner Response, 03 Septembre 2026

Hello carold4883. Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our clean and quiet property, convenient location, and especially relaxing on the patio in the evening. It's always nice to know our outdoor spaces helped make your stay even more enjoyable. We'll be sure to share your kind words with Jorge. He takes great pride in making our breakfast welcoming and enjoyable for our guests, and we know he'll be thrilled to hear that he made a positive impression. Thank you again for staying with us at Best Western Plus Canyonlands Inn. We hope to welcome you back to Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Rooftop Terrace Looking over downtown Moab"
Bill P, 28 Août 2026

Best Western Plus Canyonlands Inn is the one I'd lean toward. It's right in the heart of downtown, has a particularly strong reputation for cleanliness and breakfast, and has a rooftop terrace. If you're planning to spend your days at Arches, Canyonlands, hiking, scenic drives, or off-roading, a Best Western in Moab makes a lot of sense. It's more of a comfortable, convenient place to sleep and recharge than a luxury hotel.

Owner Response, 28 Août 2026

Hello billpJ9444BU Thank you for choosing Best Western Plus Canyonlands Inn and for sharing your thoughtful review. We're delighted to hear that you found our downtown location convenient and appreciated our reputation for cleanliness, breakfast, and our rooftop terrace. We're proud to provide a comfortable and welcoming place for guests to relax and recharge after a day exploring all that Moab has to offer, from Arches and Canyonlands to hiking, scenic drives, and off-roading adventures. Thank you again for recommending us. We truly appreciate your kind words and hope to welcome you back on your next visit to Moab! Warm regards, Tricia Grawet Asst General Manager

"Better than most"
Toni S, 13 Août 2026

Diego was very polite, helpful and very friendly at breakfast daily. He made breakfast enjoyable and the food was better than most hotel breakfasts. The rooms were clean and the entire staff very friendly and polite.

Owner Response, 13 Août 2026

Hello tonisM2377IT Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay and that our clean rooms and friendly team made you feel so welcome. We especially appreciate your kind words about Diego! He takes great pride in making our guests feel welcome each morning, and we'll be sure to share your compliments with him. We're also thrilled that you enjoyed our breakfast and found it to be a step above the typical hotel breakfast. Thank you again for choosing Best Western Plus Canyonlands Inn. We hope to have the pleasure of welcoming you back to Moab on your next visit! Best Regards, Tricia Grawet Asst General Manager

"Wonderful hotel"
AdamRyan708, 02 Août 2026

We stayed for 1 night while driving through Utah. This place is fantastic. Rooms are clean and the pool area is nice. The breakfast is great with beautiful views from the outdoor eating area. Would recommend this hotel.

Owner Response, 02 Août 2026

Thank you for your wonderful review! We're glad you enjoyed your clean room, our pool, breakfast, and the beautiful views. We truly appreciate your recommendation and hope to see you again on your next visit to Moab!

"Loved it"
cindyrE1660FG, 02 Août 2026

Wow! I was very impressed by this Best Western! Beautiful motel. Awesome rooms. Close proximity to amazing you may want to do in Moab!

Owner Response, 02 Août 2026

Thank you for taking the time to share your wonderful feedback! We are delighted to hear that you were impressed with our property, enjoyed your room, and appreciated our convenient location. Moab has so many amazing things to see and do, and we're glad you were able to enjoy the area during your stay. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Best Western in Moab on your next visit!

"The Standout"
peterwhitaker, 07 Juillet 2026

Without tourism Moab would probably be no more than a service centre for farm equipment, building and fuel supplies and consumables but the astonishing landscape (including Canyonlands and The Arches NP) have made this Main Street town a mecca for 4WD and SxS enthusiasts, cyclists and treckers of all ages. There are innumerable value priced motels in Moab and Best Western Plus Canyonlands Inn carries a small premium due to its central location (restaurants, galleries and the Tourist Bureau)

Owner Response, 07 Juillet 2026

Hello peterwhitaker, Thank you for sharing your thoughtful review! We appreciate your perspective on what makes Moab such a special destination. Its incredible landscapes and endless opportunities for adventure truly make it a unique place to visit. We're delighted you enjoyed our central downtown location, with easy access to restaurants, galleries, shopping, and the visitor center. We strive to provide our guests with exceptional value through our convenient location, comfortable accommodations, and attentive service, and we're glad those features enhanced your stay. Thank you for choosing Best Western Plus Canyonlands Inn. We hope to welcome you back for another Moab adventure soon! Best Regards, Tricia Grawet Asst General Manager

"Great stay in Moab"
Daveptaz, 05 Juillet 2026

Excellent property in Moab. Very friendly staff. Great location, easy walking to lots of restaurants and shops. Nice pool area. Plenty of parking.

Owner Response, 05 Juillet 2026

Hello Daveptaz, Thank you for your wonderful review! We're delighted to hear you enjoyed our convenient location, making it easy to explore Moab's restaurants and shops, as well as our pool area and ample parking. Most of all, we're thrilled that our friendly staff helped make your stay memorable. Providing exceptional hospitality is our top priority, and your kind words mean so much to our entire team. We truly appreciate you choosing to stay with us and look forward to welcoming you back on your next visit to Moab! Best Regards, Tricia Grawet Asst General Manager

"Fabulous"
Linda S, 04 Juillet 2026

We spent 20 days traveling out west, staying at the BW hotels when available, and this was by far the best experience of them all. The staff were friendly and helpful, the location was within walking distance or a 5 min drive to restaurants, grocery stores and shopping. The amenities were unending, and we would like to give a special thanks to the gentlemen that worked the included breakfast area. These guys were so nice and friendly that it was a pleasure to see their smiling faces every morning. They could be training examples for all the other BW hotels

Owner Response, 04 Juillet 2026

Hello P4988PVlindas, Thank you so much for taking the time to share such an incredible review! We are truly honored that, after 20 days of traveling and staying at multiple Best Western hotels, your experience with us stood out as the best. We're delighted to hear that you enjoyed our convenient location, amenities, and, most importantly, the friendly service from our team. Your special recognition of our breakfast attendants means a great deal. We will be sure to share your kind words with them—they work hard to create a welcoming start to each morning, and they'll be thrilled to know they made such a positive impression. Thank you again for choosing to stay with us. We hope your travels bring you back to Moab, and we look forward to welcoming you for another exceptional stay! Best Regards, Tricia Grawet Asst General Manager

"Great location"
Cindy O, 19 Juin 2026

Another fabulous Best Western. Helpful staff from the front desk (dinner suggestions) to the super friendly & helpful young man at breakfast this am. The outside dining area is a nice touch. Also very clean and walkable to restaurants and shops.

Owner Response, 19 Juin 2026

Hello Cindy O, Thank you for your wonderful review! We are delighted to hear that your stay was another great Best Western experience. It's especially rewarding to know that our team made such a positive impression, from the front desk staff providing dining recommendations to our friendly breakfast attendant helping start your day off right. We're also glad you enjoyed our outdoor dining area, as well as our clean accommodations and convenient location within walking distance of Moab's shops and restaurants. We truly appreciate your kind words and your loyalty to Best Western. We look forward to welcoming you back to Best Western Plus Canyonlands Inn on your next visit to Moab! Best Regards, Tricia Grawet Asst General Manager

"Fanstastic stay— clean, great location, helpful staff"
Ashley62114, 16 Juin 2026

We had a fantastic stay here in Moab! The room was clean and spacious. The pool area was great. Location is central and close to several restaurants. Breakfast was delicious and the staff at breakfast and throughout our stay were friendly and helpful.

Owner Response, 16 Juin 2026

Hello Ashley62114, Thank you for taking the time to share your experience! We are thrilled to hear that you had a fantastic stay with us in Moab. It's wonderful to know that you enjoyed your clean and spacious room, our pool area, and our convenient downtown location close to local restaurants and attractions. We're also delighted that you enjoyed breakfast and found our team friendly and helpful throughout your stay. Providing exceptional hospitality is our top priority, and your kind words are truly appreciated. Thank you for choosing Best Western Plus Canyonlands Inn. We hope to welcome you back for another fantastic stay the next time your travels bring you to Moab! Best Regards, Tricia Grawet Asst General Manager

"Great Location -- Incredible Staff"
Meander574295, 15 Juin 2026

I highly recommend BW Plus Canyonlands Inn! The location is walking distance to the downtown restaurants, visitor center, and shops. The hotel is extremely clean and inviting, but best of all--the staff was wonderful! I want to make special note about the breakfast that is included. It was well presented and included many options, and the kitchen staff went over and above to make sure we enjoyed our breakfast and had everything we needed! It really was exceptional, and I will look forward to my next visit.

Owner Response, 15 Juin 2026

Hello Meander574295 Thank you so much for your wonderful recommendation! We are delighted to hear that you enjoyed our convenient downtown location and found the hotel clean, comfortable, and inviting. Your kind words about our staff mean a great deal to us. We take pride in providing exceptional service, and we're especially pleased that our breakfast team helped make your stay memorable. We will be sure to share your compliments with them—they will be thrilled to know their efforts made such a positive impression. Thank you for choosing Best Western Plus Canyonlands Inn. We truly appreciate your feedback and look forward to welcoming you back on your next visit to Moab! Best Regards, Tricia Grawet Asst General Manager

"Perfect spot, perfect breakfast, perfect pools and rooms."
Diane A, 09 Juin 2026

Perfect spot, perfect breakfast, perfect pools and rooms.

Owner Response, 09 Juin 2026

Hello dianeaT831NZ, Thank you for the perfect review! We're thrilled to hear that you enjoyed our location, breakfast, pool area, and guest rooms. Providing a comfortable and enjoyable experience for our guests is our goal, and it's wonderful to know we delivered on all fronts during your stay. We truly appreciate your kind words and look forward to welcoming you back to Best Western Plus Canyonlands Inn the next time you're in Moab! Best Regards, Tricia Grawet Asst General Manager

"Excels in comfort and amenities in every regard!"
378davidy, 08 Juin 2026

A standard setter in its price range no matter the destination. Spacious, clean king suite with well arranged furnishings; comfortable bedding; breakfast with a variety of choices; great staff; great location.

Owner Response, 08 Juin 2026

Hello 378davidy, Thank you for your wonderful review! We are honored to be considered a standard setter in our price range. It's great to hear that you enjoyed your spacious king suite, comfortable bedding, and the thoughtful room layout. We're also pleased that our breakfast selection, convenient location, and dedicated staff helped make your stay memorable. Your kind words mean a lot to our team, and we look forward to welcoming you back to Best Western Plus Canyonlands Inn on your next visit to Moab! Safe travels until then. Best Regards, Tricia Grawet Asst General Manager

"Best Westen Plus Canyonlands Inn"
art m, 07 Juin 2026

Best Western Plus Canyonlands In is very conveniently located in central Moab. Very clean and well run property.

Owner Response, 07 Juin 2026

Hello artmQ3158RX, Thank you for your kind review! We're delighted to hear that you enjoyed our central location in Moab and found the hotel to be clean and well maintained. Our team works hard to provide a comfortable and welcoming experience for every guest, so we truly appreciate your recognition. We hope to have the opportunity to welcome you back to Best Western Plus Canyonlands Inn on your next visit to Moab! Safe travels! Best Regards, Tricia Grawet Asst General Manager

"The Best, Best Western"
140ginag, 02 Juin 2026

We usually avoid Best Western but, after reading the reviews we decided to give this downtown Moab location a try...I'm glad that we did. This Best Western was in the middle of all dining and shopping, walking distance to almost everything. The front desk was very friendly and welcoming. The room was very spacious, clean and quiet (the room doors did not "slam"). The bed was very comfortable and shower was very hot. Breakfast each morning had a nice variety. The breakfast attendants were very helpful and friendly. The hotel is a 5 minute drive to Arches National Park. We will definitely be staying here each time we visit Moab.

Owner Response, 02 Juin 2026

Thank you for your wonderful review! We're so glad you decided to stay with us and that you enjoyed our convenient location, comfortable accommodations, and friendly service. It's great to hear our team helped make your visit memorable. We truly appreciate your kind words and look forward to welcoming you back on your future trips to Moab!

"One of the BEST of the Best Westerns we Found"
Marty B, 23 Mai 2026

Easy to find along Central Street in historical Moab, this Best Western is well maintained, loved, clean and has all the bells and whistles. We were greeted by friendly Felicia who gave us useful tips. Through her, we found a tasty Thai restaurant called “Singha,” just down the street. We thoroughly enjoyed the coffee machine in the front foyer. This machine even had decaf Café Lata. It was the best machine, even better than the BW in Bryce and Zion. We were upgraded to a larger room due to our American Platinum Express card. It had two good size queen size beds and even a couch sitting area. The bathroom area was of your standard older version of a bathroom, sink and tub shower. Although, there was another adjacent area with another sink and a place to hang your clothes. The view outside our window was of no consequence. We did use the good size refrigerator. The TV had a number of free streaming services. We were watching the Lioness when we received a knock on the door asking us to lower the volume. To be fair, our TV was loud as there was plenty of shooting going on. There is a good size and inviting pool attached to this BW. Breakfast is on the second floor. There is inside and outside seating. The food does vary. The people who take care of the kitchen area is well deserving of a tip. You will not go hungry. This BW is right in the heart of historic Moab, easy walking distance to a number restaurants, café's, bars and stores. It is not far from Arches National Park just north of town. Just further on 191 is Canyonlands National Park. One should not miss the view from Dead Horse Point State Park. Going east on 128 is a gorgeous 17-mile Colorado River gorge. A free Museum of Film and Western Heritage exists at the Red Cliff's Lodge. The museum is filled with artifacts, posters, pictures and even an interesting video of the area's filming history. There is even a good-looking restaurant that overlooks the Colorado river. If you do travel through Castle Valley there is the largest tree in the State of Utah located in that community. One of our favorite finds is going north along 191 is the Mill Canyon Dinosaur Tracksite. There is something special seeing a Dinosaur track 60 to 100 million years old. This site also has a crocodile path. Don't let the dirt road turn you around as this display is well worth the effort to view. If you found this review “helpful” in any way, please press the “Thumbs-up” icon to let me know.

Owner Response, 23 Mai 2026

Thank you for the wonderful review! We're delighted to hear you enjoyed your stay, from the spacious room and amenities to our breakfast and convenient location. We'll be sure to share your kind words with Felicia and the rest of our team. We appreciate your recommendation and hope to welcome you back to Moab for another great adventure soon!

"Home sweet home"
Deborah c, 20 Mai 2026

Perfect stop to explore Moab! The gals at front desk were so friendly and very capable. Breakfast was just great and the guys were so friendly as well. Best of all the pool area was awesome after hiking. Walk out the door to the cutest shops and cool restaurants!

Owner Response, 20 Mai 2026

P1550BUdeborahc, Thank you for the wonderful review! We're delighted to hear that our hotel was the perfect home base for your Moab adventures. It's great to know our front desk team made you feel welcome and that you enjoyed both the breakfast and the friendly service from our breakfast staff. We're especially happy you were able to relax and recharge by the pool after a day of hiking, and that you enjoyed our convenient location near Moab's shops and restaurants. We truly appreciate your kind words and hope to welcome you back for another stay soon! Thanks, Tricia Grawet Asst General Manager

"Great location and facilities"
jjj8756, 19 Mai 2026

Very friendly and helpful staff. The front desk staff had plenty of options on area attractions and meals.

Owner Response, 19 Mai 2026

Hello jjj8756, Thank you for your kind review! We're so pleased to hear that our team made a positive impression during your stay. Providing friendly service and helpful local recommendations is something we truly enjoy, and we're glad our front desk staff could help you find great attractions and dining options while visiting Moab. We appreciate you staying with us and hope to welcome you back again soon! Thanks, Tricia Grawet Asst General Manager

"Wonderful experience"
karoleigh, 16 Mai 2026

We had stayed at the other Best Western in Moab a couple of times and decided to try this one on our most recent visit to Moab. I can't think of a single thing we didn't like about this place. The hotel was more expensive than some other Best Westerns we have stayed at, but it truly was a high quality and elegant hotel, starting from the moment we checked into it. Our stay included a comfortable guest room experience, a lovely outdoor pool and hot tub, and a wonderful breakfast. There's a rooftop terrace where is was enjoyable to sit on and watch the world of Moab go by. The location is perfectly located within walking distance of restaurants and shops where guests can guy souvenirs. In addition, it's fairly close to Arches National Park. There is no charge for parking, and there's enough for everybody. If a guest needs an electric car charger, they have those for you. We took advantage of the complimentary coffee in the lobby. You can call them about this, but my understanding is that they do not accept pets. The only thing we might have taken issue with is the people who supplied the food for the buffet acting as if they were waiters in a restaurant so they could collect tips. Guests are already paying a good amount of money for their stay, and it's a buffet, so there should not be anyone trying to score a tip from anyone. I would love to stay at this hotel when in the area again.

Owner Response, 16 Mai 2026

Hello karoleigh, Thank you for taking the time to share such a thoughtful review of your stay with us. We're honored that you chose to try our hotel after staying at another Best Western in Moab, and we're delighted to hear that your experience exceeded expectations. It's wonderful to know you enjoyed so many aspects of your visit, including the comfort of your guest room, our rooftop terrace, outdoor pool and hot tub, complimentary breakfast, and convenient location near downtown Moab and Arches National Park. We're also glad our parking, EV charging stations, and lobby coffee added to your stay. We especially appreciate your comments about the quality and elegance of the hotel from the moment you arrived. Our team works hard to create a welcoming and memorable experience for every guest. Thank you as well for sharing your feedback regarding the breakfast area. We value all guest input and will take your comments into consideration as we continue working to improve the overall guest experience. We truly appreciate your recommendation and look forward to welcoming you back the next time your travels bring you to Moab. Best Regards, Tricia Grawet Asst General Manager

"Wonderful stay - breakfast staff is amazing!"
debbie m, 08 Mai 2026

Very centrally located hotel. Can walk to restaurants and shopping. Rooms are large and clean. The star of the stay was the breakfast staff, all were so kind and friendly. We primarily interacted with Jorge who is absolutely amazing and puts a smile on your face every morning. I believe another reviewer said they were going to start a fan club...sign us up! :-)

Owner Response, 08 Mai 2026

HellodebbiemS5799UY, Thank you so much for your kind review! We're delighted to hear you enjoyed our central location and found the rooms spacious and clean. It's wonderful to know you were able to easily explore the nearby restaurants and shopping during your stay. We especially appreciate your kind words about our breakfast team. Jorge truly does an incredible job making guests feel welcome each morning, and we'll be sure to share your comments with him and the rest of the staff. We think the “Jorge fan club” may be growing quickly! Thank you again for staying with us, and we hope to welcome you back on your next visit to Moab! Best Regards, Tricia Grawet Asst General Manager

"Arches"
M2915RTpaulc, 05 Mai 2026

The Best Western and the staff were wonderful and friendly. The room was very large and comfortable. The pool and hot tub were very relaxing. The Italian restaurant next door was excellent, as well Stone's restaurant across the street. Arches national park was amazing.

Owner Response, 05 Mai 2026

Hello M2915RTpaulc, Thank you for your wonderful review! We're so happy to hear you enjoyed your stay with us and found our staff welcoming and friendly. It's great to know you were comfortable in your spacious room and had time to relax in the pool and hot tub after exploring the area. We're also glad you enjoyed the nearby dining options and had an amazing visit to Arches National Park — it truly is a spectacular place to experience. We appreciate you choosing to stay with us and hope to welcome you back again on your next trip to Moab! Best Regards, Tricia Grawet Asst General Manager

"Wonderful, friendly, and clean."
yumpi, 25 Avril 2026

This hotel was immaculate, friendly staff, and very well situated for everything we were doing. The staff members at front desk greeted us every time we came in. We were there for a week. The included breakfast was yummy. The staff in the breakfast room was delightful too.

Owner Response, 25 Avril 2026

Hello yumpi, Thank you for your wonderful review! We're so happy to hear you had such a positive experience during your week-long stay with us. It's great to know you found the hotel immaculate, enjoyed our convenient location, and felt welcomed by our front desk team throughout your visit. We truly believe the little moments — like greeting guests each time they return — help make a stay feel more personal and comfortable. We're also delighted you enjoyed the breakfast each morning and that our breakfast staff helped make your mornings even brighter. Your kind words will mean a lot to the entire team. Thank you again for staying with us, and we hope to welcome you back on your next trip to Moab! Best Regards, Tricia Grawet Asst General Manager

"Avoid room 101"
Stephanie B, 25 Avril 2026

The location was excellent. The staff were nice in the beginning but once you have a problem, they're very rude to you. Avoid room 101. This room is right near the lobby, the ice machine and the water machine. Also at 5 AM the restaurant staff starts getting ready for breakfast on the second floor right above your room. During their preparation, all we could hear starting at 5 AM was foot traffic back-and-forth on our ceiling. When we approached the staff about this we were met we rudeness. That the hotel was full and they had to use that room. Even though we made a reservation months in advance and checked in early. For the price we paid it wasn't worth the rudeness or noise.

Owner Response, 25 Avril 2026

Hello stephaniebU3270HN, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our central location, but we're very sorry that your experience with the room location and our response to your concerns did not meet expectations. We understand how disruptive noise can be, especially early in the morning, and we regret that you were unable to get the restful stay you had hoped for. We're also disappointed to hear that your interaction with our staff left you feeling unheard or treated rudely, as that is never the experience we want for our guests. Your comments regarding Room 101 and the noise concerns have been shared with our management team for review. We truly appreciate your feedback, as it helps us identify areas where we can improve both our accommodations and guest service. We're sorry we fell short during your stay and hope you'll consider giving us another opportunity in the future. Best Regards, Tricia Grawet Asst General Manager

"Comfortable stylish hotel in a great location for visiting Arches and Canyonlands NPs"
kaydV2835FT, 16 Avril 2026

We absolutely loved this hotel. Fantastic location just off the main road in the centre of Moab (but quiet), modern and tastefully decorated. Good reception team. Large clean, comfortable room. The breakfast (included) was fabulous. Lots of fresh fruit, a hot buffet (little omelettes constantly being cooked and placed in the server), and a good choice of drinks. Indeed the hot and cold drinks in the reception were also much appreciated. Large car park. We stayed here for four nights. Unfortunately we experienced some torrential rain, so it was great to have a comfortable room and a town to wander around (highly recommend the independent bookshop on the main street). Due to the slightly wet and then very wet weather, we did not check out the rooftop seating or the pool. A great location for heading to Arches and Canyonlands National Parks. They even served breakfast early enough for us to head out for a hot air balloon flight at dawn. If we are in the area again, this is definitely where we would book to stay (I am sure there are many other nice places to stay in the town!).

Owner Response, 16 Avril 2026

Hello kaydV2835FT, Thank you so much for your amazing and detailed review! We're thrilled to hear how much you loved your stay with us and that our central yet quiet location worked so well for your Moab adventure. It's wonderful to know you enjoyed the comfort and décor of your room, our welcoming reception team, and especially the breakfast offerings. Our breakfast staff works hard to keep everything fresh and well stocked, so we're delighted the hot buffet, fresh fruit, and drink selections stood out to you. We're also glad the complimentary drinks in the lobby were appreciated after your days exploring town and the parks. While we're sorry the weather didn't fully cooperate during your visit, we're happy you still found the hotel to be a comfortable place to relax and enjoy Moab. It's great to hear you were still able to explore town — and thank you for sharing the recommendation for the local bookshop! We truly appreciate your kind comments and are honored that you would choose to stay with us again if your travels bring you back to the area. We would love to welcome you back for another stay — hopefully with sunny skies so you can enjoy the rooftop seating and pool next time! Best Regards, Tricia Grawet Asst General Manager

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charlesstuttig, 09 Avril 2026

It was a great stay. It's a resort like experience. A little pricing, but you get what you pay for.

Owner Response, 09 Avril 2026

Hello charlesstuttig, Thank you so much for your review! We are so happy you enjoyed your stay with us! Best Regards, Tricia Grawet Asst General Manager

"Great experience all around"
honalee, 04 Avril 2026

The location was fabulous--short walk to shops and restaurants--and a quick drive to Arches and a moderate drive to Canyonlands. The breakfast was varied and plentiful with a very responsive, friendly staff and they had non-dairy milk for vegans or those with allergies. The rooms were comfortable and clean, and both the housekeeping and front desk staff were courteous and friendly. We chose the two queen beds with the extra living area with a chair and couch, which proved very useful for our family of four for six nights. We also used the laundry facilities, which came in handy even though we didn't expect to need them. I had been worried about the noise from the street and local restaurants because of some other posts, but we didn't have a noise issue. The hotel was well maintained, and we didn't have a problem with the three steps down to get to our room on the second floor, but if you would have an issue with them (I think they were on both floors), I imagine you could request a room before the steps on either level (the elevator gets you to the second floor). I don't know whether they can guarantee that, but we had requested the second floor (my husband did based on some posts but I'm not sure why) and our request was granted. Reading my review over, it seems a bit bot-like, but this is a real review from a family in Maryland. I don't usually take the time for reviews, but we had a really good experience, so I thought I'd share it in case it's helpful to others.

Owner Response, 04 Avril 2026

Hello honalee, Thank you so much for taking the time to leave such a thoughtful and detailed review! We're delighted to hear that you and your family had such a great six-night stay with us. It's wonderful to know you enjoyed our convenient location near the shops, restaurants, and national parks, as well as the comfort and cleanliness of your room. We especially appreciate your kind words about our breakfast team, housekeeping, and front desk staff. Providing a welcoming experience for all guests — including offering non-dairy options for those with dietary needs — is very important to us, so we're happy that stood out during your visit. We're also glad the extra living space and laundry facilities added convenience for your family, and that the room request worked out well for you. Thank you as well for mentioning the noise concerns and stair layout so future travelers have a balanced perspective. And don't worry — your review definitely comes across as genuine and heartfelt! Reviews like yours truly help other travelers and mean a great deal to our team. We hope to welcome your Maryland family back again the next time your adventures bring you to Moab! Best Regards, Tricia Grawet Asst General Manager

"Great place to stay"
Terry C, 28 Mars 2026

Stayed at BW Canyonlands last year and came back again this mid March for 5 days. Great place to stay. Staff treated us very well and the room was very nice. The breakfast staff (Diego, Jorge and Jose) are all excellent. They treat you like family. A lot of things to do within walking distance. Will be my go to when we visit Moab in the future.

Owner Response, 28 Mars 2026

Hello terrycY1276RK, Welcome back, and thank you for choosing to stay with us again! We're truly honored to be your returning choice when visiting Moab. It's wonderful to hear that you had another great experience and that our team took such good care of you. We'll be sure to share your kind words with Diego, Jorge, and Jose—they'll be delighted to know they made you feel like family. We're also glad you enjoyed the comfort of your room and our convenient location. Your continued support and recommendation mean so much to us. We look forward to welcoming you back for many more stays in the future! Best Regards, Tricia Grawet Asst General Manager

"Loved our stay here"
Denrah5, 27 Mars 2026

Stayed here for 3 nights. I can't say enough good things about our stay. The staff from the front desk to the breakfast hosts were top notch. The whole hotel seemed spotless. The breakfast was wonderful each morning. The room was quite large and very clean. I would very much recommend this hotel! If I'm ever back in Moab we will definitely return here. Maybe next time I would pick the top floor as I could hear our upstairs neighbors just walking around.

Owner Response, 27 Mars 2026

Hello Denrah5, Thank you so much for your wonderful review! We're thrilled to hear that you had such a great stay with us and that our team—from the front desk to our breakfast hosts—helped make your experience memorable. We take great pride in maintaining a clean, comfortable environment, so your kind comments about the hotel and your room truly mean a lot. We're also delighted that you enjoyed our breakfast each morning and found your room spacious and inviting. Your recommendation is greatly appreciated! Thank you as well for your helpful feedback regarding noise from the room above. We understand how important a restful stay is, and we'd be happy to note your preference for a top-floor room on your next visit. We look forward to welcoming you back the next time you're in Moab! Best Regards, Tricia Grawet Asst General Manager

"I love Deigo the breakfast man."
Cloudy P, 23 Mars 2026

peak. I love Diego the breakfast man. he is very kind and he reccomended us Onion Creek to go to. Diego made this hotel a better place. #ILOVEDIEGO Who wants to join the Diego fanclub?

Owner Response, 23 Mars 2026

Hi cloudyp2026, Thank you so much for your fantastic review! We're thrilled to hear that you had such a great experience—and we couldn't agree more, Diego truly is a star! We're so glad his kindness and recommendations (great choice with Onion Creek!) helped make your stay even more memorable. We'll be sure to pass along your kind words to him—he'll be excited to know he has a fan club forming! 😊 We hope to welcome you back again soon for another great stay (and maybe another visit with Diego!). Best regards, Tricia Grawet Asst General Manager

"Great place to stay in Moab"
IloveItaly62, 10 Mars 2026

Great location near lots of restaurants. Friendly staff. Nice breakfast and porch.

Owner Response, 10 Mars 2026

Hello IloveItaly62, Thank you so much for your kind review! We're delighted to hear you enjoyed our convenient location and had a chance to explore the nearby restaurants. It's wonderful to know our team made you feel welcome and that you enjoyed the breakfast and relaxing on the porch. We truly appreciate you choosing to stay with us and hope to welcome you back again on your next visit to Moab! Best Regards, Tricia Grawet Asst General Manager

"I'm a new Believer ! There really are clean and cheerful places to stay. Best Western!"
Nomad05376306177, 05 Février 2026

I did not like Hotels. We used ARBNB often. However ! The stay at this Best Western made a New Customer for sure. This is a "Plus" experience for sure ! Supreme clean and cheery staff... ALL the staff including the maintenence and cleaning staff had a smile and a Hello for us. They were visible using some awesome team work to keep every area tip top shape. The breakfast was so so good. The gentleman working on Tuesday morning was like a professional wait staff, with a greeting for everyone. and he knew his regulars and carried conversation as well. I can't say enough good. Stay here. Just stay.... Thank you !

Owner Response, 05 Février 2026

Thank you so much for your wonderful review! We're absolutely thrilled to hear that your stay changed your perspective and that our team made such a positive impression. Our staff works hard to create a clean, cheerful, and welcoming environment, and your kind words truly mean a lot to all of us. We're so glad you enjoyed the breakfast and the friendly service as well! We can't wait to welcome you back for another “Plus” experience soon.

"Very large, nice suite"
jaybee8585, 05 Janvier 2026

The suite with 1 king/2 queens was very nice and large, with 2 bathrooms and a kitchen with small fridge, freezer, and microwave. The gas fireplace in the living room was nice, as were the balconies from each room. The only downsides were the exterior stairs we had to use to get to the room (no elevator) and the street/traffic noise at night. Breakfast was good, and the breakfast attendants, Diego and Jorge, were very friendly and helpful. The price was reasonable (about $200/night) for the large size of the room.

Owner Response, 05 Janvier 2026

Hello jaybee8585, Thank you for taking the time to share your detailed feedback. We're glad to hear you enjoyed the spacious suite, amenities, and balconies, as well as our breakfast offerings. It's especially nice to know that Diego and Jorge made a positive impression—we'll be sure to share your kind words with them. We also appreciate your comments regarding the exterior stairs and nighttime street noise, as guest feedback helps us better understand areas where expectations can be improved. We're happy you found the accommodations comfortable and a good value overall, and we hope to have the opportunity to welcome you back in the future. Best Regards, Tricia Grawet Asst General Manager

"Couldn't be better !"
79DavidB, 01 Janvier 2026

Wonderful hotel in downtown Moab. Spotless, convenient, with a staff that could serve as role models for exceptional customer service. The hotel was full to capacity and you wouldn't have known due to the efficiency of the staff. You can stop your hotel search here.

Owner Response, 01 Janvier 2026

Hello 79DavidB, Thank you for the fantastic review! We're delighted to hear you enjoyed our downtown location, spotless hotel, and especially our team's customer service. It's wonderful to know that even during a full house, our staff helped make your stay feel seamless. We truly appreciate your recommendation and hope to welcome you back to Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Best Western Canyonlands Inn MOAB- Best Stay in MOAB!"
Escape738323, 27 Décembre 2025

This Best Western is fantastic for a trip to MOAB. It is sparkly clean ( I was impressed) and has the nicest staff at the hotel front desk, in the breakfast room and the cleaning staff. The location is wonderful as it is right in town so after a day of hiking you can park your car and walk to dinner/ drinks and shops. It is located in a great town making it easy to spend a day at Arches and Dead Point Horse State Park, a day at Capitol Reef National Park and Goblin Valley State Park, and Canyonlands. I don't often take the time to write a review unless a place is exceptional and I loved this particular Best Western. Whomever is the owner/ manager is doing a spectacular job. Thank you for a phenomenal stay!

Owner Response, 27 Décembre 2025

Hello Escape738323, Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay and were impressed with our cleanliness, friendly staff, and convenient downtown location. It's great to know you were able to explore so many of the amazing parks around Moab and relax by walking to nearby dining and shops afterward. Your kind words truly mean a lot to our team and management. Thank you for choosing our Best Western—we hope to welcome you back again soon! Best Regards, Tricia Grawet Asst General Manager

"The BEST Best Western so far!"
FlippyY, 04 Novembre 2025

This was the nicest Best Western so far in our recent travels. It was nice to see staff present and engaged and not absorbed in their phones. The bed was top notch! Room was sparkling clean!

Owner Response, 04 Novembre 2025

Hello FlippyY, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and that our team made such a positive impression. It's great to know you found your room spotless and the bed comfortable — we'll be sure to share your feedback with our staff. We truly appreciate you choosing Best Western and hope to welcome you back again soon! Best Regards, Tricia Grawet Asst General Manager

"Great room and breakfast hosts very friendly"
SJMbab, 24 Octobre 2025

Rooms were recently renovated…no carpet, vinyl plank flooring throughout room. Bathroom had 2 sinks. Hosts at breakfast room were very friendly ensuring you had everything you need for breakfast. Lots of hot and cold options to choose from. Highly recommend this hotel!

Owner Response, 24 Octobre 2025

Dear SJMbab, Thank you so much for sharing your wonderful feedback and recommendation! We're thrilled to hear you enjoyed our newly renovated rooms and appreciated the practical vinyl plank flooring and spacious bathroom design. It's also great to know our breakfast hosts made such a positive impression and that you enjoyed the variety of options available. We truly appreciate your kind words and hope to welcome you back to the Best Western Plus Canyonlands Inn on your next visit to Moab! Warm regards, Tricia Grawet Asst General Manager

"Brilliant location and comfortable stay"
I9685BVkarenh, 21 Octobre 2025

Excellent value for money in this Best Western. Position could not have been better on Main Street in Moab centre. Easy walk to loads of restaurants and a couple of bars. Beware lots close early - most residents are hikers and start very early ! Masses of car parking and there is access to outside also from corridor ends. Very easy and welcoming checkin. Staff on reception are friendly at all times. Snacks can be purchased in reception for those late choccy cravings. There's free coffee, hot choc, tea and lemon water in reception too. Outdoor Pool and gym look good but I didn't get time to use. Room is absolutely massive and has everything you need. Bathroom also large and includes all complementary products. Flooring is vinyl which is warm underfoot but also practical with the sand that you bring back from canyons! Breakfast is standard BW help yourself buffet. Lots of drinks options. Cereals, fruit , yoghurt, bread products and spreads. Scrambled eggs, cheese omelette and potatoes every day then bacon and sausage alternative days. Not a 5 star quality but absolutely fine for a pre hike fill up. Staff at breakfast were fabulous, friendly, helpful, working hard to clear tables as fast as possible. Very happy with this stay.

Owner Response, 21 Octobre 2025

Dear I9685BVkarenh, Thank you so much for your fantastic review! We're delighted to hear that you enjoyed your stay with us and appreciated our central Main Street location, spacious rooms, and friendly team. It's great to know you found check-in welcoming and that our breakfast gave you a good start before exploring the beautiful Moab area. We're especially happy that our reception team and breakfast staff helped make your visit even more enjoyable — we'll be sure to share your kind words with them. We hope you'll have the chance to relax by the pool or try the gym on your next visit! Thanks again for choosing Best Western Plus Canyonlands Inn. We look forward to welcoming you back on your next adventure in Moab. Warm regards, Tricia Grawet Asst General Manager

"The best in The West"
Eileen M, 10 Octobre 2025

The very best western hotel and we stay in them all the time! The sleeping room was great. The staff gracious and kind. Loved the breakfast room! Highly recommend

Owner Response, 10 Octobre 2025

Hello eileenmD4854BF, Thank you so much for your kind words and for being such a loyal Best Western guest! We're honored to be your favorite and thrilled to hear that you enjoyed your room, our friendly staff, and the breakfast room. Your recommendation means a lot to us, and we can't wait to welcome you back the next time you're in Moab! Warm regards, Tricia Grawet Asst General Manager

"On par with a very good Hilton"
Kevin K, 04 Octobre 2025

This has been our favorite hotel in Moab for 30 years, and still is. My wife and I just spent another five nights here last week and loved it. The location is right in the middle of downtown, but the pool and amazing hot tub (two tier with a water fall) have an enclosed resort feel. Breakfast is stocked by people right there making the food so it's always ready - Diego is one of the best! They remember repeat guests and are quite friendly to all. The food is good, both hot and cold, and varied. Their breakfast TV shows scenes of the Southwest at a low volume with a soothing voice (no news on in the breakfast area, love that!). The front desk and management is attentive, friendly, and helpful. Inside bike storage has always worked perfectly for us. The rooms are well appointed. In terms of hotel level, this one is at the very top of Best Western Plus hotels in our opinion. It's not cheap, but think of it as being comparable to a higher end Hilton. It's worth it. We will be back - again and again.

Owner Response, 04 Octobre 2025

Hello Live4VacationTrips, Wow — thank you so much for your incredibly kind words and for being such loyal guests over the past 30 years! It truly means the world to us to be your favorite place to stay in Moab for all these years. We're honored to have earned your trust time and again. It's wonderful to hear that your recent five-night stay lived up to expectations. We're so glad you continue to enjoy the peaceful, resort-like feel of our pool and signature hot tub — and that our central location makes your Moab visits both convenient and relaxing. A big thank you for recognizing Diego and our breakfast team — they take real pride in starting each guest's day off right, and they'll be thrilled to hear your praise. We also appreciate you noticing the small touches like the peaceful breakfast TV programming and our secure bike storage. Your comparison to higher-end hotels is a huge compliment, and we're grateful that you see the value in what we offer. We can't wait to welcome you and your wife back again — and again — for many more memorable stays. Warmest regards, Tricia Grawet Asst General Manager

"Good breakfast on second floor with patio"
BruceF197, 04 Octobre 2025

Despite the price, this is a pretty good deal. The breakfast was well-stocked and one days we had bacon, the next sausage. Breakfast staff was very attentive to keep things clean and food well-stocked. They had passion-fruit/guava as a juice selection. That's unusual outside Hawai'i. The is a nice patio next to the breakfast room, which is all on the second floor. Even though this hotel is on the main highway through Moab (US191) it's quite once you get in your room.

Owner Response, 04 Octobre 2025

Hello BruceF197, Thank you for taking the time to share your experience with us! We're so glad to hear you enjoyed your stay and felt it was a great value, even with the price point. It's wonderful to know our breakfast options hit the mark—especially the passion-fruit/guava juice! We love offering something a little different for our guests to enjoy. We'll be sure to pass along your kind words to our breakfast team—they take great pride in keeping everything fresh, clean, and well-stocked. We're also happy you had a chance to enjoy the patio and found your room peaceful despite our central location on US-191. We hope to welcome you back the next time you're in Moab! Warm regards, Tricia Grawet Asst General Manager

"Top notch! We will be back!"
Digrity M, 01 Octobre 2025

After having to leave another hotel due to them not being able to provide us with a clean room even hours after check-in was scheduled we came here. What a great experience!!! the staff was so kind and always asking if we were enjoying our stay. The wait staff in the breakfast area were beyond welcoming and made us feel at home. The front desk did great recommending good food establishments and giving us discount cards for them. Being so close to all the restaurants and stores was so convenient and fun. No driving, just a nice walk on a beautiful fall night in town. We will definitely stay here every time we are in the area.

Owner Response, 01 Octobre 2025

Hello digritym, Thank you so much for your wonderful review! We're truly honored that you chose to stay with us after your initial experience elsewhere, and we're thrilled to hear that our team helped turn your trip around. Our staff works hard to create a welcoming and comfortable environment for every guest, so it's incredibly rewarding to know that their kindness and service made such a positive impression—from the front desk to the breakfast team. We're also glad our local recommendations and the convenience of our location added to your enjoyment. There's nothing better than a peaceful fall walk and great food just steps away! We can't wait to welcome you back the next time you're in town. Warm regards, Tricia Grawet Asst General Manager

"Great hotel!"
Mike_M54, 23 Septembre 2025

Great staff, good breakfast, but most importantly the room was wonderful, it was clean and well appointed, and conveniently located in the heart of downtown Moab.

Owner Response, 23 Septembre 2025

Dear Mike_M54, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay—especially that you found the room clean, comfortable, and well-appointed. It's also great to know our downtown location added to the convenience of your visit to Moab. We truly appreciate your compliments about our staff and breakfast as well. We'll be sure to share your feedback with the team! We hope to welcome you back the next time your travels bring you to Moab. Warm regards, Tricia Grawet Asst General Manager

"Great stay at Best Western Canyonlands!"
FiftySomething2, 11 Septembre 2025

My wife and I just returned from a one week stay in Moab at the Best Western Plus Canyonlands and we could not have been more impressed! The location of this Hotel is excellent! Right in the middle of town where you can walk to all shops and restaurants, but the hotel itself is very quiet with absolutely no street noise. The hotel is spotless and taken care of with the utmost pride. The staff is as friendly as we have ever encountered in our many travels. From the desk staff to the room service crew to outside maintenance workers to the amazing guys at the breakfast, service was five stars! At the free breakfast in the morning Diego and Jorge brightened up every morning! They were so friendly and so happy to see everyone they just made every day start off great. For an included breakfast it was the best we have seen. They had everything! If you are going to the National Parks or anywhere else in the Moab area this is the only Hotel I would book. Arches is only minutes away as is the scenic u128 Colorado river road. Canyonlands and Dead Horse state park is a short drive away. We also went to Capital Reef and Goblin Valley state park. All of these can be enjoyed from the Best Western location. There are two Best Westerns in Moab. Make sure you book Canyonlands. You can thank me later! :)

Owner Response, 11 Septembre 2025

Dear FiftySomething2, Thank you so much for taking the time to share this incredible review! We are absolutely thrilled to hear that you and your wife had such a memorable stay with us at the Best Western Plus Canyonlands Inn. It means the world to our entire team to know that everything from our central yet quiet location, to the cleanliness of our property, and most importantly, the service you received, made such a strong impression. Your kind words about our front desk, housekeeping, maintenance, and especially Diego and Jorge at breakfast, have been shared with the team—and I can assure you it brought big smiles all around. We're also glad you found our location so convenient for exploring the stunning National Parks and scenic byways in the area. Moab truly is a special place, and we love helping our guests experience all it has to offer. Thank you again for your recommendation—and for highlighting that we're the Best Western to book in Moab! We hope to welcome you both back on your next adventure. Warm regards, Tricia Grawet Asst General Manager

"Great Experience!"
Jeff S, 26 Août 2025

We really enjoyed our stay at the Best Western PLUS Canyonlands Inn. Everyone was so helpful and friendly, including Candy, Jennifer and Tricia at the front desk, Diego at breakfast and Carlos in housekeeping. The facilities were really good, with a beautiful pool area and breakfast room and patio. They were very accommodating to our son who uses a wheelchair. Pro tips: Walk to grab lunch or dinner at Thai Bella and at Miguel's and go to the Mexican core cream place across the street for dessert. Take a 4-hour Canyonlands jeep tour with Jack at Xtreme 4x4 and a 2 hour sunset jeep tour with Caymon at Highpoint Hummer and ATV. Drive to Green River to watch the sunset and see Arches National Park next door.

Owner Response, 26 Août 2025

Dear Jeff S, Thank you so much for your kind words and for taking the time to share your experience at the Best Western PLUS Canyonlands Inn! We're absolutely thrilled to hear that you enjoyed your stay and that our team—Candy, Jennifer, Tricia, Diego, and Carlos—made such a positive impression. We're lucky to have such a dedicated and friendly staff, and I'll be sure to pass along your compliments to each of them. It's also wonderful to know that you enjoyed our pool area, breakfast room, and patio—and that we were able to help make your son's visit comfortable and accessible. Providing a welcoming environment for all our guests is something we care deeply about. We hope to welcome you and your family back again soon. Safe travels until then! Warm regards, Tricia Grawet Asst General Manager

"Warm Welcome and Comfortable Stay"
Taylor C, 04 Août 2025

Very friendly staff! I was always greeted with a warm “hello” in the mornings at breakfast, which made my stay feel extra welcoming. The rooms were spotless, comfortable, and kept at the perfect temperature. The location was also very convenient, with multiple restaurants and stores either in the parking lot or within an easy five-minute walk. Overall, a pleasant and relaxing experience—I would definitely stay here again!

Owner Response, 04 Août 2025

Dear T9848DCtaylorc, Thank you so much for your kind words! We're thrilled to hear that our team made you feel welcome each morning—it's always our goal to create a warm and inviting atmosphere for every guest. We're also glad to know you found your room comfortable and enjoyed the convenience of our location. It means a lot to us that you had a relaxing stay and would choose to return—we'd love to welcome you back anytime! Warm regards, Tricia Grawet Asst General Manager

"Great location"
Craig1829293, 03 Août 2025

A very nice hotel in the centre of Moab, we were greeted by a friendly receptionist the evening that we arrived. Breakfast was of good quality and it was very nice to be able to dine outside on the rooftop terrace. The pool was generally very busy, but we found no issue finding a seat nearby. The hotel had good parking and a small shop within that sold most essentials if you had forgotten anything. We would return again if ever in Moab.

Owner Response, 03 Août 2025

Dear Craig1829293, Thank you for your kind review! We're so glad you enjoyed your stay with us and that our central location, welcoming staff, and rooftop terrace made a positive impression. It's great to hear that breakfast, parking, and our on-site shop all added to your convenience—and that you were still able to enjoy the pool area even when it was busy. We truly appreciate your recommendation and would be honored to welcome you back if your travels bring you to Moab again! Warm regards, Tricia Grawet Asst General Manager

"Fabulous Stay in Moab!"
AspenLane, 02 Août 2025

We are just leaving today after a 4 night stay at Best Western Canyonlands. Things we loved about this hotel. 1. The price 2. The rooms were spacious, comfortable beds, double sinks, large refrigerator. 3. The pool and hot tub were large and clean. Never too crowded. 4. Location. Right in the center of town, so driving isn't always a necessity. 5. The coffee machine in the lobby. We all loved this. You can get coffee, espresso, latte, hot chocolate, cappuccino, and more 24/7! Would choose this hotel again 💯

Owner Response, 02 Août 2025

Dear AspenLane, Thank you so much for your fantastic review! We're thrilled to hear you had such a great 4-night stay with us at Best Western Canyonlands. It's wonderful to know that you enjoyed the spacious rooms, comfy beds, and convenient amenities like the double sinks and large fridge. We're especially happy you made good use of the pool and hot tub—and it sounds like our lobby coffee machine was a hit with your group! Our central location really is a great perk, and we're glad it made your time in Moab even more enjoyable. We truly appreciate you choosing to stay with us and look forward to welcoming you back the next time you're in town! Warm regards, Tricia Grawet Asst General Manager

"First time visitors to Moab"
Becky D, 02 Août 2025

Great place to stay! Staff was always attentive and friendly. Very clean and the rooms were spacious. Great in town location

Owner Response, 02 Août 2025

Dear Becky D, Thank you for your kind words! We're so pleased to hear you enjoyed your stay with us—from our attentive team to the spacious, clean rooms and central location. It means a lot to know that our staff made a positive impression on you. We truly appreciate you choosing us and hope to welcome you back again soon! Warm regards, Tricia Grawet Asst General Manager

"Great stay in Moab!"
Brenda S, 01 Août 2025

Great location on Main Street. You can walk to everything - restaurants, shops, breweries, etc. Clean and well managed. Rooms were huge and had double sink bathroom. However, what made our stay were the two gentlemen who prepared the breakfast for the hotel guests each morning - Diego and Jorge! They were so happy and kind and greeted us, and everyone else, as we walked in each morning. The started our days off with a smile!

Owner Response, 01 Août 2025

Dear brendasY926QB, Thank you for taking the time to share such a thoughtful review! We're so happy to hear you enjoyed our central location and spacious, well-kept rooms—it sounds like you made the most of everything Main Street has to offer. A special thank you for recognizing Diego and Jorge! They truly take pride in making our guests feel at home, and we'll be sure to pass along your kind words. Knowing they helped start your days with a smile means the world to us. We hope to welcome you back again soon! Warm regards, Tricia Grawet

"Less presidential more residential"
Kentwoolgar, 23 Juillet 2025

Great setting in an outstanding location. Hotel is really clean. Welcome was great but computer kept failing to log my credit card. We had the presidential suite which was a great size and really good value. Perfect for our needs but lacked the, ‘je ne sais pas' and eloquence usually associated with such suites. Breakfast was excellent every morning and the servers/kitchen guys were top drawer. The coffee was atrocious but everything else made up for it. I will stay here again in a heartbeat.

"Highly recommend"
Edgar D, 11 Juillet 2025

Very clean and comfortable room. Staff were amazing! Close to everything. Definitely would stay here again. Delicious breakfast.

Owner Response, 11 Juillet 2025

Hello edgardU1141NP, Thank you so much for the wonderful review! We are so happy that you enjoyed your stay with us! Please come back again soon! Best Regards, Tricia Grawet Asst General Manager

"Definitely one of the best around"
G3179WDlauriem, 08 Juillet 2025

We had a very negative experience at another BW Plus in Utah so our expectations were low. This property far exceeded everything. The room was nice, the bed was comfortable, the breakfast was fine. More important, the staff at the hotel were all very kind and friendly.

Owner Response, 08 Juillet 2025

Dear G3179WDlauriem, Thank you so much for your kind words and for giving us a chance despite your previous experience. We're truly delighted to hear that we exceeded your expectations and that you enjoyed your stay with us. It's wonderful to know that you found the room comfortable and appreciated the breakfast — but we're especially happy that our team made a positive impression. Providing warm, friendly service is something we take great pride in, and your recognition means a lot to us. We hope to welcome you back again soon for another great stay! Warm regards, Tricia Grawet Asst General Manager

"Great position in Moab"
rockjules, 02 Juillet 2025

A very well located hotel for all the main attractions the area has to offer. Comfortable rooms. A very nice pool. Breakfast on the upstairs terrace inside or out. Pleasant staff. A laundry which was useful. Our only complaint is the use of plastic cutlery and cardboard bowls which just seemed to cheapen the experience. Whats wrong with having a dishwasher. Is the cutlery recyclable? as if not it's hardly eco friendly!

Owner Response, 02 Juillet 2025

Dear rockjules, Thank you so much for taking the time to share your thoughtful feedback. We're delighted to hear that you enjoyed our central location, comfortable rooms, relaxing pool, and the experience of breakfast on the upstairs terrace. It's also great to know that our staff and amenities like the laundry service contributed to your positive stay. We truly appreciate your comments regarding the use of plastic cutlery and cardboard bowls. Your concerns are completely valid, and we understand how this may have impacted the overall experience. Sustainability is important to us, and your feedback is a valuable reminder that we can always do better. We are actively exploring more eco-friendly and durable alternatives, including reusable options where possible. Our reasoning behind not using a dishwasher it is that we live in a desert that tends to have drought issues. We believe we are helping the environment by not wasting so much water with using a dishwasher for the plates and cutlery. In turn, we do use recycled Earth Choice cutlery manufactured from plant materials and the plates are biodegradable Bagasse plates which are made out of recycled sugar cane stalks. I hope that bit of information helps to answer why we do not use the traditional plates and cutlery. Thank you once again for your insights — we hope to have the pleasure of welcoming you back in the future and providing an even better stay. Warm regards, Tricia Grawet Asst General Manager

"Great hotel in central Moab near Arches National Park"
Larry G, 13 Juin 2025

Best Western Plus Canyonlands Inn in Moab, Utah was fantastic! The location was almost perfect - right in the middle of town with restaurants in easy walking distance. Of course, Arches and Canyonlands National Parks are nearby. The rooms were spacious and clean. The included breakfast was fine in an inviting atmosphere upstairs; the waiter was extremely nice. All parts of the hotel were very clean and inviting. This was the best hotel overall on our 11 day trip for 10 family members ranging in age from young to old.

Owner Response, 13 Juin 2025

Dear 452larryg, Thank you so much for your wonderful review of your stay at Best Western Plus Canyonlands Inn! We are thrilled to hear that we could be a highlight of your 11-day trip and that our location, cleanliness, and service made a positive impact on your experience. It's great to know that you found our hotel convenient for exploring Moab and the nearby national parks, and that our spacious rooms and breakfast area met the needs of your entire family. We'll be sure to pass along your kind words to our breakfast team—especially the waiter who helped make your mornings even more enjoyable. We hope to welcome you and your family back on your next adventure to Moab. Until then, safe travels and thanks again for choosing to stay with us! Warm regards, Tricia Grawet Asst General Manager

"Great hotel close to parks"
Jill L, 12 Juin 2025

Great hotel. Nice big pool compared to others I've seen driving through town. Great breakfast. Employees are all so kind. Very clean. Well stocked with what you need. Close to Arches, Canyonlands, and Dead Horse Point State Park. We were happy with our stay.

Owner Response, 12 Juin 2025

Dear Q4589NKjilll, Thank you for taking the time to share your experience with us! We're so happy to hear that you enjoyed your stay at Best Western Plus Canyonlands Inn. It's wonderful to know that you appreciated our larger pool, hearty breakfast, and the cleanliness and comfort of the hotel. We're especially proud of our team, and your kind words about their service mean a lot to all of us. We're glad our location made it easy for you to explore Arches, Canyonlands, and Dead Horse Point—some of our favorite spots, too! We hope to welcome you back the next time you're in Moab. Safe travels and thanks again! Warm regards, Tricia Grawet Asst General Manager

"Perfect location in downtown"
Elaine K, 17 Mai 2025

Great location to downtown. Walking distance to restaurants. Ample parking. Nice breakfast that opens at 6 am. Rooms are nice and basic with microwave and refrigerator. The pillows are as hard as rocks. Thank goodness only stayed for 2 nights. Sore neck for days. Floor was a little sticky. Bring slippers. Living room could have used an area rug. Looked missing. One extra thing to clean.

Owner Response, 17 Mai 2025

Dear Elaine K, Thank you for choosing to stay with us and for sharing your detailed feedback. We're glad to hear you enjoyed our convenient location near downtown, the easy parking, and our early breakfast — we know how important that can be for a busy day in Moab! We also appreciate your comments on the in-room amenities like the microwave and refrigerator. That said, we're truly sorry to hear that the pillows and room condition didn't meet your expectations. Your comfort is very important to us, and we'll be reviewing your comments with our housekeeping and maintenance teams to make sure we're addressing those concerns, including the flooring and overall room presentation. We're always looking to improve and your feedback helps us do just that. We hope to have the chance to welcome you again and provide a more comfortable experience next time. Warm regards, Tricia Grawet Asst General Manager

"I like Best Western Plus!"
Cotney, 14 Mai 2025

One night stay in Moab.. Room was extremely clean. Loved having a bathtub after a long day hiking. Fitness room a plus. Didn't use the pool, but it looked quite nice. My only negative was that I could hear people in the room above me. Plenty of parking.

Owner Response, 14 Mai 2025

Dear Cotney, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay — especially the clean room, relaxing bathtub, and our fitness room. It's great to know these amenities helped you unwind after a day of hiking in beautiful Moab. We're sorry to hear about the noise from the room above. Your feedback is important, and we'll certainly look into ways we can improve sound insulation for a more peaceful stay. We appreciate your kind words and hope we'll have the pleasure of welcoming you back for another adventure soon — maybe next time you'll get a chance to enjoy the pool too! Warm regards, Tricia Grawet Asst General Manager

"Beautiful"
diswix, 08 Mai 2025

Omg, wonderful welcoming staff on reception and at breakfast. Pool and jacuzzi we'll maintained and lovely. Best coffee machine ever in reception. Centrally located for bars and coffee shops. Housekeeping was bizarre, one day bottom sheet all wrinkled and not cleaned but bedspread perfect and then next day our room was stripped when we returned at 1pm and nothing cleaned, cleaner in corridor chatting, same male as day before. It was a rainy day so hung about for room to be made.

Owner Response, 08 Mai 2025

Dear diswix, Thank you for taking the time to share your experience with us. We're so pleased to hear that you enjoyed the warm welcome from our reception and breakfast teams, as well as the pool, jacuzzi, and—of course—our coffee machine! It's also great to know that our central location added convenience to your stay. We sincerely apologize for the inconsistencies you encountered with housekeeping. What you described does not reflect the standard we strive to maintain, and we appreciate you bringing it to our attention. Your comments have been shared with our housekeeping management team so we can address the matter directly and ensure it doesn't happen again. We're grateful for your feedback and do hope to welcome you back for a smoother and even more enjoyable stay in the future. Warm regards, Tricia Grawet Asst General Manager

"Great location downtown!"
Laree H, 02 Mai 2025

Great hotel with convenient downtown location for walking to all areas downtown. Staff was very friendly and we enjoyed our stay very much. Rooms were clean and refreshed each day. Breakfast was very good, We will stay again if back in area!

Owner Response, 02 Mai 2025

Dear 685lareeh, Thank you so much for the wonderful review! We're thrilled to hear that you had such an enjoyable stay with us. It's great to know that you found our downtown location so convenient for exploring, and that you appreciated the cleanliness of your room and the friendly service from our team. We're also happy to hear that you enjoyed our breakfast offerings—we love starting the day off right for our guests! It would be our pleasure to welcome you back if you find yourself in the area again. Please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable. Thanks again for choosing to stay with us! Warm regards, Tricia Grawet Asst General Manager

"Best BW ever"
plentyfun, 28 Avril 2025

This BW is a cut above all others, and we have stayed at plenty. Large rooms, walk in shower, fine bedding and pillows of course. The breakfast was special, really good sausages but what made it different was the greeter/helper. Very energetic and engaging fellow. Nice to be thanked both upon entering and leaving. The hotel is walking close to many restaurants and bars. Expensive however, about double what we usually pay, not sure we can afford to do it again but we certainly had a fine time while there.

Owner Response, 28 Avril 2025

Dear plentyfun, Thank you for your kind words and for taking the time to share your experience with us! We're so pleased to hear that you enjoyed the spacious rooms, walk-in shower, and our comfortable bedding. It's also great to know that our breakfast stood out for you, especially with the special touch from our staff—he'll be thrilled to hear your compliments! We're glad that the location made it easy for you to explore the area with restaurants and bars just a short walk away. We understand that Moab can be on the pricier side, and we truly appreciate you recognizing the value in the amenities and service we provide. We'd love to welcome you back if your travels bring you to the area again, and we'll certainly continue to focus on offering the best experience possible for our guests. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. Thanks again for your feedback, and we hope to see you again soon! Warm regards, Tricia Grawet Asst General Manager

"An all-around great property"
daniel_m84, 28 Avril 2025

This has to be one of the most well-presented Best Western's I've stayed at. The property is spotless all around, and the rooms are fantastic ... spacious, clean and quiet. Obviously being such a tourist-orientated town, Moab accommodation is not cheap at the best of times so we paid over $700 for a Friday-Sunday, 2 night stay in April. I've definitely paid this kind of pricing in other places before (looking at you Zion) for less than adequate comfort, so the Best Western, although pricey, does provide a great value for your money. The rooms are huge ... probably at least 1.5-2 times the size of your regular hotel room, however the bathroom is a little small. The lounge area with sofa bed provides ample room to store and spread out your hiking and outdoors gear. The room is very quiet, and we didn't hear our side neighbors at all, however like most hotels these days, Bigfoot staying in the directly above you and waking up at 5am to stomp around can be the deciding factor as to whether you hear your neighbors above, if you are staying on the ground floor like we were. One note, the windows are obviously double pane glass as I remote started my truck which was parked directly outside, and barely heard it start. The breakfast and breakfast area is commendable, and was certainly one of the better we've experienced at a hotel like this that provides it as part of your stay. The staff at the breakfast area were a standout, always trying to help and be of service anyway they could. The dining areas themselves were also impressive, particularly again for a Best Western, with an indoor area as well as 2 separate outdoor dining areas overlooking the main street in Moab. Overall, this hotel is certainly above average in not only the the way they keep up the property, but also its walk-ability being in the center of town. The one gripe I would have is the guests taking up parking spots for their toy trailers in an already small parking lot. Oh also for the Tesla drivers, there is a supercharger literally in the hotel parking lot. Can't get much for convenient then that!

Owner Response, 28 Avril 2025

Dear daniel_m84, Thank you so much for taking the time to leave such a detailed and thoughtful review. We are thrilled to hear that you had such a positive experience with us! It's wonderful to know that you appreciated the spacious and clean rooms, as well as the quiet atmosphere. We're glad to hear that you found our breakfast offerings and the staff in the breakfast area to be standout features of your stay. They work hard to ensure everyone feels welcomed, and we'll be sure to pass along your kind words to them. We're also excited to hear that you found our location so convenient, especially with the Tesla Supercharger on-site. It's always great to hear that the little touches make a difference during your stay. We hope to welcome you back soon to experience even more of what Moab has to offer. If there's anything we can do to enhance your next visit, please don't hesitate to let us know. Safe travels, Tricia Grawet Asst General Manager

"Perfect location in Moab!"
Loustac, 29 Mars 2025

This hotel was perfect! It was close to restaurants, shopping, and tours. There was easy parking, it was clean, and the breakfast was fantastic! The breakfast crew was the BEST! Super friendly and hard working. The hotel has a second floor patio to relax on anytime. We ate breakfast on the patio and had cocktails up there at night l. The pool and hot tub were awesome too! Would highly recommend this hotel! Loved it!

Owner Response, 29 Mars 2025

Dear Loustac, Thank you so much for your wonderful review! We're thrilled to hear that our location, amenities, and friendly breakfast crew made your stay so enjoyable. It's great to know you took full advantage of the second-floor patio, pool, and hot tub – we're happy you could relax and enjoy those features. Your kind words mean a lot to us, and we truly appreciate your recommendation. We'd love to welcome you back for another stay whenever you're in town! Warm regards, Tricia Grawet Asst General Manager

"Business Advisory Meeting with Fun times at the End."
L A H, 25 Mars 2025

This site is terrific, middle of town so easy walk to most places for eating and shopping. I recommend for everyone. We also used the hot tub three of the four days we were there. The guest laundry room was exactly what we needed after two days on the side-by-side.

Owner Response, 25 Mars 2025

Dear C434GYlah, Thank you for your fantastic review! We're so glad to hear that our location was convenient for your dining and shopping needs. It's also great to know that you enjoyed the hot tub and were able to make use of our guest laundry facilities after your adventure. We strive to provide all the little extras to make your stay more comfortable, and we're happy we could meet your needs. We truly appreciate your recommendation and would love to welcome you back for another stay in the future! Warm regards, Tricia Grawet Asst General Manager

"Great place!"
Mayna F, 19 Mars 2025

Great staff, great rooms, very clean and kept up. They had great breakfasts!! And the gentlemen running the breakfasts were so nice and welcoming! Probably one of the best hotels we have ever stayed in. Even with a city wide blackout, they made sure that everyone had what they needed. We would definitely stay there again!!

Owner Response, 19 Mars 2025

Dear maynaf2025, Thank you so much for your kind words! We're thrilled to hear that you had such a wonderful experience with us. It's great to know that our team, including the breakfast staff, made such a positive impression on you. We always strive to provide the best service and ensure that our guests are comfortable, even during unexpected situations like the city-wide blackout. We're honored to be considered one of the best hotels you've ever stayed at, and we would love to welcome you back whenever your travels bring you to the area. Thank you again for your thoughtful review! Warm regards, Tricia Grawet Asst General Manager

"Enjoyable stay"
jimmyrc55, 13 Mars 2025

Easy parking and clean tidy room. Breakfast was great and the coffee was always fresh and flavorful. Easy walking the town from the hotel. Room was quiet and easy to moderate room temperature. Front desk was organized and helpful went called upon to assist.

Owner Response, 13 Mars 2025

Hello jimmyrc55, Thank you for your fantastic review! We're so glad to hear that you enjoyed the easy parking, tidy room, and fresh, flavorful coffee. It's also great to know that our convenient location allowed for easy walks into town and that you found your room to be quiet and comfortable. We're pleased to hear that the front desk staff was helpful and organized as well. We appreciate your kind feedback and look forward to welcoming you back on your next visit! Best Regards, Tricia Grawet, AGM

"Highly recommend this motel."
Larry O, 02 Mars 2025

The room was very clean and comfortable bed. The couch in our suite was so comfortable to sit on. The outdoor pool was nice and warm for an evening swim, and the hot tub the largest I've ever seen. Each one of the staff I had contact with was super friendly and helpful when had questions. The breakfast has larger selection than most and tasted good. Next time we are in Moab will be sure to stay there.

Owner Response, 02 Mars 2025

Hello larryoC2922MG, Thank you so much for sharing your wonderful experience! We're thrilled to hear that you enjoyed the comfort of your room, the cozy couch, and the warmth of the outdoor pool and hot tub. It's also great to know that our staff made a positive impact on your stay, and we're so glad you appreciated the breakfast selection. We can't wait to welcome you back next time you're in Moab! Thank you again for your kind words! Best Regards, Tricia Grawet AGM

"Good hotel spacious 2 bedroom for 6 adults "
FiveStarPA1, 07 Décembre 2024

A great hotel. We had a 2 bedroom room for 6 adults. Plenty of room for us all. Very clean and super comfy beds. Gas fireplace kept us warm. The breakfast was great. It was on the main drag so I was worried about noise but there wasn't any. I'd stay again no probs.

Owner Response, 07 Décembre 2024

Hello FiveStarPA1, Thank you so much for your wonderful review! We're thrilled to hear that you and your group had such a great experience with us. It's fantastic that the 2-bedroom room was spacious enough for everyone, and we're glad to know you found the beds comfortable and the fireplace cozy. We're also happy to hear that the breakfast exceeded your expectations and that the location worked out well for you despite any initial concerns. Your kind words mean a lot to us, and we would love to welcome you back whenever you're in the area. Best regards, Tricia Grawet Asst General Manager

"Convenient Location"
Lester S, 03 Décembre 2024

We have stayed at this hotel several times. Excellent service. Always great accommodations. Outstanding, always fresh breakfast selections. Clean, Quiet & Comfortable. The staff recognize us & make us feel like friends here for a visit. Location lets us park & walk to Restaurants & shops.

Owner Response, 03 Décembre 2024

Hello lesters398, Thank you so much for your continued loyalty! We're delighted to hear that each stay with us has been a positive experience. It's wonderful to know that you appreciate our excellent service, fresh breakfast selections, and the comfort and cleanliness of our accommodations. Our team is thrilled to recognize familiar faces and always strives to make guests feel like friends. We're also glad our convenient location allows you to easily explore nearby restaurants and shops. We look forward to welcoming you back for many more memorable stays! Best Regards, Tricia Grawet Asst General Manager

"Fantastic"
Flyer50421476632, 23 Novembre 2024

The front desk and breakfast staff were friendly and helpful. The beds and pillows were comfy and curtains made the room pretty dark. The location was right in the middle of shops and restaurants, but by putting the fan on it made a nice white noise.

Owner Response, 23 Novembre 2024

Hello Flyer50121476632 Thank you so much for your kind feedback! We're thrilled to hear that you had a pleasant experience with our friendly front desk and breakfast staff. We're also glad you found the beds and pillows comfortable, and that the curtains provided a restful environment for a good night's sleep. It's great to know our central location made it convenient for you to explore the shops and restaurants nearby. We truly appreciate your thoughtful comments and look forward to welcoming you back soon! Best Regards, Tricia Grawet Asst General Manager

"Best Hotel!!"
Lisa A, 21 Novembre 2024

Can't say enough great things about this place!! From the staff- front desk, housekeeping, and of course the breakfast staff, you are made to feel welcomed and very much appreciated. The location is ideal, the hotel is updated with large, spacious rooms, comfy beds, nice pillows, laundry facilities and a pool. Loved the breakfast area and again, the staff up there is really remarkable!! It was really heart warming to see day after day people stop and chat with the staff and thank them before departing from their stay. And…we did the same. They were that good! Thank you for such a wonderful and truly memorable stay!! It was a great end to a great vacation!

Owner Response, 21 Novembre 2024

Hello Lisa A, Wow, thank you so much for such a heartfelt review! We are absolutely delighted to hear that you had such a memorable stay with us. It's wonderful to know that our team, from the front desk to housekeeping and breakfast staff, made you feel welcomed and appreciated. We take great pride in creating a warm, inviting atmosphere for all of our guests, and it's so rewarding to hear that you enjoyed the spacious rooms, comfy beds, and all the amenities like the laundry facilities and pool. We're especially touched by your kind words about our breakfast team—they truly are remarkable, and it warms our hearts to hear that you had such positive interactions with them. Thank you for taking the time to share your experience, and we hope to welcome you back again soon for another great stay. It was our pleasure to be part of the perfect end to your vacation! Best Regards, Tricia Grawet Asst General Manager

"Perfect stay!"
Sydney M, 10 Novembre 2024

We've stayed here the past two years and are looking forward to many more. The staff is friendly, the hotel is well kept and clean, and it's located in the perfect location. The breakfast food is great and it's made better by the amazing breakfast staff. I can't recommend this hotel enough!!

Owner Response, 10 Novembre 2024

Hello Sydney M, Thank you so much for your kind words! We're thrilled to hear that you've enjoyed your stays with us over the past two years and that you continue to have such a positive experience. Our team works hard to provide excellent service, and it's wonderful to know that our staff, cleanliness, location, and breakfast have contributed to making your visit memorable. We can't wait to welcome you back for many more stays in the future. Your recommendation means the world to us—thank you again! Best Regards, Tricia Grawet Asst General Manager

"Theft from room"
Richard M, 29 Octobre 2024

We used the room safe for valuables except one day we left the ipad out to charge it and the room was not made up, which it had been the day before. No break-in so it was someone who worked there. Management not really interested when we told them. Other than the theft, which obviously spoilt it for us, it was clean and the facilities (pool, outdoor seating area and breakfast) were good value for money.

Owner Response, 29 Octobre 2024

Hello FrequentFlier486419, Thank you for taking the time to share your feedback, and we're very sorry to hear about your experience. We sincerely apologize for the situation regarding the iPad and the lack of room service on that particular day. There was a do not disturb sign on your door that day and as soon as you came down to the Desk to report that you did not leave the sign out, we made sure your room got serviced. As part of the Management team I was called at home that night and did indeed come down instantly to aid in the issue. I was very concerned and did all I could to help, including going through camera footage of your hallway and door. I also went up and ran a door lock audit and submitted it to the Police to aid with their investigation. While we understand this incident affected your stay, we're glad to hear that you enjoyed our amenities and found the facilities to be a good value. Your comfort and peace of mind are incredibly important to us, and we hope we'll have the opportunity to welcome you back in the future to provide the excellent experience you expect from us. Best Regards, Tricia Grawet Asst General Manager

"Moab gem"
David D, 28 Octobre 2024

The hotel is located on the Main Street in downtown Moab, with a good range of restaurant types and price points within minutes on foot. It's less than 15 min back to the entrance of Arches National Park, and on the road to the south section of Canyonlands National Park (albeit a pretty hefty drive to get there. Totally worth the drive but that's another review.) The BW+ feels brand new inside, and looks the same from the exterior. In no particular order, there is a massive hot drinks machine in the lobby that makes all kinds of coffee drinks, including an array of hot chocolate drinks. The breakfast room is on the second floor, above the lobby, and has inside as well as outside seating. Technically it serves standard BW+ breakfast fare, but based on somewhat limited experience it would appear the quality is several notches above the norm. Our room was truly spacious, with a king sized bed plus full desk, long couch, and easy chair. Climate control was great. There was a large dorm room fridge, plus microwave, and coffee maker. We raided the half-and-half cups from the lobby for our morning coffee. Parking appeared plentiful. Although the hotel seemed pretty full it was totally quiet at night; not even any noticable noice from the Main Street (which our window faced). The only negative comment is about the bed pillows. The bed was comfortable and the linens nice, but the pillows were unevenly matched in size and strangely cheap feeling, that is, lumpy for some and rigid for others.

Owner Response, 28 Octobre 2024

Hello David D, Thank you for sharing such a detailed and thoughtful review! We're so glad to hear you enjoyed the location, spacious room, and the amenities like our hot drinks machine and breakfast offerings. It sounds like you were able to make the most of your time in Moab with easy access to both Arches and Canyonlands—it's definitely worth the drive! We also want to sincerely apologize for the issue with the pillows in your room. We understand how important a good night's sleep is, and we're sorry that the pillows didn't meet your expectations. We'll be reviewing our bedding options to make sure everything is as comfortable as possible for future guests. Best Regards, Tricia Grawet Asst General Manager

"Cycle Trip stay"
Todd D, 22 Octobre 2024

Great location great staff and storage available for your bikes. Nice convenient breakfast with super staff in the upstairs area. Great way to start your day. If weather is nice you can sit out on the patio. The front end/reception staff are really helpful with anything you need. This is definitely the place to stay for location, value and service

Owner Response, 22 Octobre 2024

DearB5200IWtoddd, Thank you for your fantastic review! We're thrilled to hear that you enjoyed our great location, helpful staff, and the bike storage we offer. It's wonderful to know you found our breakfast convenient and enjoyed the option to sit on the patio when the weather is nice. Our team works hard to provide excellent service, and your kind words about our reception staff will be greatly appreciated. We're grateful for your recommendation and look forward to welcoming you back soon! Best regards, Tricia Grawet Asst General Manager

"Great Hotel!"
Patricia S, 20 Octobre 2024

The hotel was centrally located in town. The room were very clean. Beds & pillows were comfortable. There were a lot of restaurants surrounding the hotel. We were on a bus and it was very walkable. Great hot tub & pool. Missed a wake up call. Found the phone was unplugged. Glad I also used my phone alarm. Wished we could have stayed longer.

Owner Response, 20 Octobre 2024

Dear PatShrohl52, Thank you for your thoughtful review! We're so pleased to hear that you enjoyed our central location, clean rooms, and comfortable beds. It's great to know you took advantage of the nearby restaurants and our pool and hot tub! We sincerely apologize for the inconvenience with the wake-up call and the unplugged phone. We appreciate your understanding and are glad you had your phone alarm as a backup. We'd love to welcome you back for a longer stay next time! Best Regards, Tricia Grawet Asst General Manager

"Great stepping off point for national parks"
wakeupjames, 17 Octobre 2024

Right in the middle of the small town of Moab, this hotel is a good stepping off point for visits to Arches and Canyonlands National Parks, both well worth visiting. (Don't forget to go online to get a timed entry pass for Arches NP.) Its location meant that there were plenty of resturants nearby. Check in was quick and friendly. This hotel has lots of parking. One thing to be aware of is that to access some rooms on the second floor, while the elevator takes you up to the floor, you have to negotiate a few stairs to reach the rooms and the breakfast room. I was made aware of this at check in. One highlight of the hotel was breakfast, thanks to amazing friendly and helpful staff and the ability to eat at tables out on the balcony. The selection of hot and cold food was more or less the same as at most Best Western properties. My room was clean, quiet and equipped with everything I needed and was perfectly adequate without being anything special.

Owner Response, 17 Octobre 2024

Dear wakeupjames, Thank you for taking the time to share your experience with us! We're delighted to hear that you found our location convenient for visiting Arches and Canyonlands National Parks, and that you enjoyed the nearby dining options. We appreciate your feedback on the check-in process and our breakfast service. Our team strives to provide friendly and helpful service, and we're glad you had a chance to enjoy breakfast on our balcony! Thank you for noting the access information for our second-floor rooms. We aim to ensure all our guests are well-informed for a comfortable stay. We hope to welcome you back for another visit soon! Best regards, Tricia Grawet Asst General Manager

"Perfect in every way!"
luv2travel4evermore, 16 Octobre 2024

Our stay at Best Western Plus Canyonlands Inn was possibly one of our all-time best hotel experiences. Every single thing about this place was perfect, from the attentive staff to the comfortable beds to the delightful breakfast room with outdoor seating to its ideal location within walking distance of multiple outstanding restaurants, and the list goes on and on. Thank you, Best Western, for a lovely stay and for your helpful staff who went above and beyond to take such good care of us, providing packaging tape for a minor ice chest repair, lending a helping hand in the breakfast room when mine were overloaded, and cheerfully greeting us on every encounter. We'll be sure and return!

"Would stay again!"
Karin J, 15 Octobre 2024

Clean, comfortable rooms. Beds were very comfortable! Pool, hot tub available. Complimentary breakfast was great. Within walking distance to many restaurants. Zion and Bryce National parks are about a 1 hr drive. Staff was very helpful, friendly.

"Stay here !!"
Angie Tidwell M, 13 Octobre 2024

Absolute best stay. Rooms and staff were amazing! In the middle of downtown Moab. Perfect convenience for enjoying downtown and Canyonlands, Arches and Deadhorse. Would definitely stay here again and highly recommend for couples or families

Owner Response, 13 Octobre 2024

Hello angietidwellm, Thank you for your amazing review! We're so glad to hear that you had the absolute best stay with us. It's wonderful that our location made it easy for you to explore downtown Moab and the nearby parks. We appreciate your recommendation for both couples and families, and we'd love to welcome you back for another fantastic visit. Safe travels! Best Regards, Tricia Grawet Asst General Manager

"After 13 years so good or better then our good memorys from 2011"
SteveHH1965, 12 Octobre 2024

Another nice stay at this wonderfull hotel. We stayed here 13 years ago and now it was better then our good memory from 2011. A very nice check in. Nice room (138), clean and very silent. Nice breakfast with a very nice staff. Check out fast and nice. Parking for less.

Owner Response, 12 Octobre 2024

Hello SteveHH1965, Thank you for your lovely review! We're thrilled to hear that your recent stay exceeded your memories from 13 years ago. It's great to know you enjoyed the check-in process, your room, and our breakfast, along with the friendly staff. We appreciate your feedback and are glad you found the check-out quick and convenient. We hope to see you again soon for another wonderful stay! Safe travels! Best Regards, Tricia Grawet Asst General Manager

"Happy we chose this location and hotel"
Sandie H, 09 Octobre 2024

This hotel has a great location, quiet and comfortable. Our room was perfect with very comfortable and a seating area. The amenities were above most other hotels . The staff was lovely and the free breakfast was above most other hotel chains.

"Ideal Place to Stay in Moab"
Jill T, 08 Octobre 2024

This was our third stay at the Canyonlands Inn and we will definitely be back. Our room was great: bright and immaculately clean with updated, modern furnishings. Breakfast was good enough, with the usual eggs, bacon, yogurt etc. and a big bowl of fresh fruit. The breakfast crew was friendly and efficient; they kept everything very clean. The Inn has a two-level balcony with a firepit for outdoor dining and lounging. We loved having breakfast there each morning. The convenient location in the center of town makes it easy to walk to numerous good restaurants, often just across a street. Even with the center of town location, our room was quiet. Also, the friendly, efficient staff helped make our stay a real pleasure.

"Paradise!"
annewrig, 29 Septembre 2024

Loved this hotel! Ok, we had been camping so any running water/plumbing would have been appreciated but this hotel exceeded in every respect. The AC worked well, the shower was great, beds were comfy and the room was clean. The breakfast was delicious -- very good coffee, nice range of offerings. There was both a microwave and a fridge in the room so it was convenient to eat take out. The staff were exceptional--every single person greeted us and smiled and made us feel welcome. Finally, the hotel really cares about recycling: bins are provided on each floor for different types of waste and the utensils at breakfast were mostly recyclables. Altogether a terrific experience!!

"Great location with comfy beds."
Dan B, 14 Septembre 2024

The beds were so comfortable. Are room was large and comfy. Everything worked great. The staff was extremely friendly and helpful. Very close to walk to restaurants and shops. Pool and hot tub were great. Only thing that was a negative was they did not have any waffle machines for breakfast, they did have a pancake machine though.

Owner Response, 14 Septembre 2024

Hello Road418393, Thank you so much for the great review! I am so happy that you appreciated the property and the staff! Please come back and see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Wonderful hotel for visiting Arches and Canyonlands!"
Denise T, 14 Septembre 2024

Wonderful hotel to visit both area parks! Breakfast was outstanding and the staff was warm and welcoming! We used the pool, hot tub and fitness center. All were clean and well maintained. The location allowed us to walk to restaurants and bars and provided easy access area activities! Definitely would stay there again!

Owner Response, 14 Septembre 2024

Hello denisetS6050YZ, Thank you for the wonderful review! I am so happy that you enjoyed your stay with us and we have earned you as a repeat customer! Best Regards, Tricia Grawet Asst General Manager

"Great location in Moab"
J9148NPkatieg, 13 Septembre 2024

The location of this hotel was great. You could walk all around the town from here. The lobby was gorgeous. The pool was very nice. The rooms were spacious and very clean. They had a great breakfast spread every morning, and the employees in breakfast room were the best!! They were super friendly and kept everything stocked, and clean. I would definitely recommend this hotel for a trip to Arches and Canyon Lands

Owner Response, 13 Septembre 2024

Hello J9148NPkatieg, Thank you so much for writing such a wonderful review! We are so please to hear that you enjoyed your time with us and that we exceeded your expectations. I do hope you get to return to Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Definitely recommend for cleanliness, comfort and value"
Experience785522, 08 Septembre 2024

Lovely rooms. Older hotel that has been very well redone. No restaurant or bar on site, but restaurant next door is very good and provides room service. A little noisy because it's on the main drag (they all are) but spacious room, plenty of amenities, easy parking, free breakfast, super friendly staff. It was a very nice stay and a very good value. We will stay here again.

Owner Response, 08 Septembre 2024

Hello Experience785522, Thank you so much for the great review! We are so happy that you had a good time while here and that our hotel exceeded your expectations! Come back and see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Great hotel!"
Cosmopolit G, 08 Septembre 2024

Pros: - clean and really spacious rooms - friendly staff - free parking and lots of parking lots - Great outdoor pool that was open until 10 pm - roof terrace could be used throughout day and night - complementary hot American breakfast Cons: - nothing

Owner Response, 08 Septembre 2024

Hello Cosmopolit G, Thank you so much for giving us such a great review of your stay! It is always nice to hear from our guests especially when they have thoroghly enjoyed their stay. We hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Great hotel stay"
Mary M, 31 Août 2024

A lovely property. Friendly front desk, immaculate room, nice pool and best hot tub ever. Big shout out to the breakfast attendants who went above and beyond greeting each guest and accommodating late arrivals. Buffet was more than adequate too. Spent the last month traveling and this hotel was our favorite by far.

Owner Response, 31 Août 2024

Hello Mary M, Thank you so much for the glowing review! Our breakfast attendants are indeed the shining stars of the hotel! We adore them and appreciate the wonderful job they do! I am so happy you did too! We do hope you get to return to Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Best Western Security Issues"
Kendra H, 22 Août 2024

The hotel had security issues, which we addressed with the hotel. The hotel responded unsatisfactorily and I posted a negative review. They then blamed me in a response to my TripAdvisor review. We had a patio room and could not get the patio door to latch or lock. I called the main desk and the man responded that he could come up and check it out, but he doubted he could do anything about it since it was after 9 pm. So I told him never mind since my kids were already in bed. We used 2 belts to tie the door shut. My original review got a response from Best Western essentially accusing me of not knowing how to use a custom door lock (who has ever used a door handle you have to raise up in order to latch and turn the deadbolt????) They then accused me of denying the front desk access to fix the lock. Apparently the front desk did not tell them that the man on duty told me there wasn't anything he could do about it. They gave me a $50 refund off of a $400 room. They say it was a “goodwill” gesture, intimating they had done nothing wrong. BEWARE patrons of Best Western! They will accuse YOU and portray themselves as angels.

"Road trip"
Dayle L, 21 Août 2024

From check -in to check-out the front desk ladies were very friendly & accommodating. The breakfast good & staff was friendly & helpful. This hotel was conveniently located to restaurants & any shopping you choose to do. Our room was well stocked & very clean.

Owner Response, 21 Août 2024

Hello Dayle L, Thank you for giving us such a positive review! I am so happy to hear that you appreciate our staff and your room so much! We hope you get to come back and visit again soon! Best Regards, Tricia Grawet Asst General Manager

"Loud hotel with uncomfortable bed! Poor value for $"
mandyncat, 20 Août 2024

Stayed in “Presidential Suite”- not very special or worth the price. CONS: Loud hotel-very thin walls, bring earplugs Horrible mattress (& sad pillows) never rotated/flipped- not new or comfortable -killed our backs! Shower floor is painful- rocks protrude from floor grout & very low water pressure. No lights have dimming ability, light switches are weirdly located & no outlet provided at additional vanity area. Asked for housekeeping 1 day in middle of 5-day stay, but the large bathtub & toilet were neglected ☹️ Front Desk check-in & mgr not customer service-oriented (some staff were ok) Breakfast food quality is poor PROS: Espresso machine in lobby Hamilton Beach in room “Keurig-style” coffee maker(light roast only provided in room) Location is walking distance to Moab gift shops & restaurants Variety of breakfast options more than most, attendants helpful Pool/hot tub

Owner Response, 20 Août 2024

Hello mandyncat, I do apologize that your experience was not as pleasant as it should have been. I do want to touch base on a few things you mentioned in your review. We recently (Jan 2024) had every single mattress in our building replaced this year. We have Sealy Comfort LX1 mattresses in all of our rooms including the Presidential Suite. I am sorry they were not a good fit for you, however they are indeed basically brand new. The floor on the shower is designed to have the river rocks bumpy, as it is meant to massage your feet during the shower. I will have my maintenance staff check on it to make sure there are no rough edges as there should not be any. When we do a stayover cleaning, we do what we call a soft clean. Which is just a tidy up of the room and replacement of towels, if they are needed. We are more than happy to do a complete clean if requested. I do apologize if that was not relayed to you. We do also stock a darker roast at the front desk and will provide it to our guests upon request. Our breakfast is one of our most complimented amenities here. I am so surprised you were not pleased with it. The majority of positive reviews we get are regarding breakfast. I am happy you appreciated our coffee makers and espresso machine in the lobby as well as our lovely location! I do hope you give us a second chance to make your stay in Moab a pleasant one! Best Regards, Tricia Grawet Asst General Manager

"In the center of it all"
Nancy C, 19 Août 2024

Nice comforable hotel, surprisingly quiet, located in the middle of the downtown area. Great breakfast, friendly staff. Just a few steps away from shops and restaurants. We came in late due to traffic, and they allowed us to use the breakfast area for a late pizza party. Very accomodating.

"one bad experience, otherwise good."
John R, 27 Juillet 2024

Very nice ,facilities very good. only problem was a rude and obnoxious desk manager at check in. Manager notified and was very helpful and pleasant. Lovely pool.nice breakfast.great location. check in gave us a sour note. what else can I say .

Owner Response, 27 Juillet 2024

Hello Q2884ELjohnr, Thank you for giving us a review of your recent stay. I do apologize for the interaction you had at check in. After some conversations I discovered that it was not a manager that you encountered, but one of our Front Desk Associates. I am so happy that Jennifer, our Front Desk Manager, could smooth over an unfortunate situation. I have spoken to the clerk in question to assure a situation like this will not happen again. I do hope you will come back and give us another opportunity to serve you better in the future! Best Regards, Tricia Grawet Asst General Manager

"A true gem!"
Michelle and Cr... S, 26 Juillet 2024

Great hotel! Comfy beds, friendly staff, high quality breakfast and clean breakfast area. Recycling available. Nice pool and hot tub. Great location. Only drawback - steps to some rooms prevent ease of use of luggage trolley. Important if you have mobility issues.

Owner Response, 26 Juillet 2024

Hello Journey279868, Thank you for the wonderful review of your time with us! We are so happy that you enjoyed your stay with us and noticed the little details like recycling! We were built in 1992 in a very short time span, so we do have some flaws in the architecture, however if you ever need help with luggage, please let us know! We are more than happy to help, and we also have luggage carts on each level to aide with getting it all to your room. You are also more than welcome to request a room with no stairs to ensure they will not be an issue during your next stay! We hope to see you again in the future! Best Regards, Tricia Grawet Asst General Manager

"Great Downtown Moab Location"
archiemom, 26 Juillet 2024

Driving through from Colorado Springs to Reno, NV, we did not make advanced reservations but were able to book a room on the spot. Only had a first floor king room available -- not our preference, especially since the parking was remote from the entrance/front desk. The room was a little oversized, presumably because the sofa opened into a pull-out bed? TV was only viewable from the bed, so we improvised by moving around some furniture. Overall, it was a comfortable overnight stay. Great selection at breakfast with plenty of indoor and outdoor terrace seating. The pool looked fun and well-used. A little pricey, but it was peak summer. Location is great for walking to restaurants and shops.

Owner Response, 26 Juillet 2024

Hello archiemom, Thank you for the review of your stay with us! I am so happy to hear that you enjoyed your stay and was able to make the King Suite work for you! The sofa does indeed pull out into a bed in case of extra visitors! We hope you get to come back and experience our pool area as it really is one of the best in Moab! Best Regards, Tricia Grawet Asst General Manager

"Good location - skip the breakfast"
Travelingaroundtheus, 23 Juillet 2024

The location was good and the room was clean. We enjoyed the pool and hot tub. The front desk staff were friendly. I did not care for the breakfast. There were not a lot of options and the food was cold. The room was a good size. It was also close to good restaurants the the food trucks.

Owner Response, 23 Juillet 2024

Hello Travelingaroundtheus, Thank you so much for the review of your stay! I appreciate you telling me what you liked and did not like about your stay. I do apologize that you were not a fan of our breakfast, however, I am a bit surprised as that is one of our most complimented amenities! Our options are above what most hotels have for a breakfast buffet. I do hope you give us a second chance to earn your loyalty! Best Regards, Tricia Grawet Asst General Manager

"5 STAR experience!!!!"
Maureen N, 20 Juillet 2024

Literally a 5 star experience! Great location near Arches, Canyonlands, dead horse point!!!! Staff and facilities outstanding!!!!! Breakfast, fitness room, helpfulness of every single staff person! One of my best trips to the SW ever. Amazed with the staff and facilities.

Owner Response, 20 Juillet 2024

Hello 772maureenn, Thank you so much for the amazing review of your stay! Thank you for your kind words! Please come see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Moab stay with kids"
aedge2, 20 Juillet 2024

My young kids stayed here during a recent vacation to Moab. The location was fantastic since we could walk to everything Main St had to offer including restaurants, shops, and travel companies. The hotel was spotless and pool was never crowded. The real icing on the cake was the continental breakfast. This was not your average hotel breakfast—veggie egg white frittata, fresh pancakes and whipped cream, and anything you could dream of before heading out for a long day of adventures. And the breakfast service was so attentive.

Owner Response, 20 Juillet 2024

Hello aedge2, Thank you so much for the wonderful review! We are so happy that you enjoyed your stay and appreciated our breakfast so much! We hope you get to visit us again soon! Best Regards, Tricia Grawet Asst General Manager

"Incredible stay!"
amy m, 11 Juillet 2024

Everything was fabulous! Location, room, pool, outdoor seating, breakfast and the staff! Within walking to shops and restaurants, enjoyed the outdoor seating and a band playing outside next door. Best hotel breakfast we've had on this trip. We highly recommend this hotel.

Owner Response, 11 Juillet 2024

Hello amymL452HM, Thank you for your review! We are so happy that you enjoyed your stay with us! We hope you come back again soon! Best Regards, Tricia Grawet Asst General Manager

"10 Stars on a 5 Star scale!"
GreatAdventuresBR, 05 Juillet 2024

10 Stars on a 5 star scale. The location, the setting, the staff…exceptional excellence! Families—take note— one of the best, and best maintained breakfast bars you'll find, with wonderful and friendly supervision, Rooms are generous and perfectly clean, parking easy, and walkable restaurants abound. Nice touches— great pool, again, perfectly maintained. Water filling station right in lobby. Coffee and iced water ALWAYS. available. And everything is clean. 10 Stars. Highly recommend!!!

Owner Response, 05 Juillet 2024

Hello GreatAdventuresBR, Thank you so much for the amazing review of your stay with us! We are so happy that you enjoyed your stay and will come back again! We hope to see you soon! Best Regards, Tricia Grawet Asst General Manager

"Your Customers Are Not Your Enemy!"
roadtripswc, 04 Juillet 2024

We have stayed in 6 hotels for this big road trip and this was the worst experience we have had. There was no customer service from the front desk at all. We were never greeted, not even a smile and in fact, some evenings while we waited in the lobby for our other party, not once we heard the front desk greet anyone at all. They were rude and obnoxious, in the wrong job! 2-star was for the breakfast staffs. The breakfast area was clean, food well stocked and staffs were extremely professional, totally opposite from the front desk.

Owner Response, 04 Juillet 2024

Hello roadtripswc, Thank you for completing a review regarding your stay with us. I do apologize for the less than favorable treatment you received from our front desk staff. This is not a normal experience for our guests as you can see from the many highly positive reviews on our staff. I do hope you can chalk it up to a bad night, and ask that you give us a second chance to make a better impression. Customer service is our highest priority and we strive to be the best at it! We hope to see you again in the future to redeem ourselves in your eyes! Best Regards, Tricia Grawet Asst General Manager

"Great Experience"
davehymas, 01 Juillet 2024

We were celebrating our wedding anniversary and we were given a free upgrade to a Queen Suite. The breakfast was excellent and exceeding our expectations. The breakfast crew was attentive and kept the eating area clean and inviting. First class experience.

Owner Response, 01 Juillet 2024

Hello davehymas, Thank you for the review on your recent stay! Congratulations on your anniversary! I am glad to hear that we were able to make your stay a litte extra special for you with an upgrade of room type! Please come back and see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Great location"
K2170XRnelsong, 26 Juin 2024

I really enjoyed my stay at this hotel. The location is perfect in the center of Moab. Plenty of restaurants and shopping within 1 block. Plenty of parking. The pool was very good. They make your room daily. Room temperature was good. The beds were comfortable. The breakfast was good and was open from 6 - 9:30am which was great. It was fully stocked and clean with plenty of seating indoors and outdoors. Another great thing is they have ice machines and water fountains to fill up your water bottles. The rooms are pretty basic, nothing fancy, but clean. Only basic TV channels. My bathtub did not drain properly. Overall, I would recommend.

Owner Response, 26 Juin 2024

Hello K2170Xnelsong, Thank you for the wonderful review of your stay with us! We are so happy you enjoyed your time and appreciated all the small details like the water filling station! We hope you get to visit us again! Best Regards, Tricia Grawet Asst General Manager

"Wonderful Stay — Too Short!"
PJGlaser, 23 Juin 2024

First, very satisfied with the location. After settling into our room, was very pleased with spacious room and very comfortable beds. We were only there for two nights, so didn't have time for a visit to the lovely pool area. The gentlemen that supervised the breakfast room this weekend (6/22&23) were friendly and engaging, and the breakfast offerings were fresh, hot, and varied. We will definitely stay at this hotel the next time we visit Moab.

"What a beautiful hotel!"
Heather H, 03 Juin 2024

Such an amazing place! Location, room, pool, staff, breakfast, everything was beyond our expectations. Would come back for sure! One of the nicest hotels we have stayed in. So much thought was put into all the little extra comforts and the pool area is like no other. This made Moab even better.

Owner Response, 03 Juin 2024

Hello D5779SZheatherh, Thank you for the great review! Guests like you make our jobs so easy! We are so happy to hear that you enjoyed your stay with us! Please come back again soon! Best Regards, Tricia Grawet Asst General Manager

"Perfect place to stay in Moab"
mborofix, 03 Juin 2024

We loved this place! We stayed 5 nights mid-May. It is literally in the middle of town , across the street from the visitor center. There are many restaurants and shops with 4 blocks any direction. We were in a 2nd floor room overlooking the large swimming pool and hot tubs. Pool towels are provided by the pool. Our room was good size with a mini-fridge and 2 complimentary bottles of water. The included daily breakfast had a large assortment of hot and cold selections, including an omelette station. Diego and Jorge who worked in there were so welcoming and helpful in getting you whatever you wanted to eat. We loved the outdoor verandah/patio around 3 sides of the main building, with lots of seating and views over the mountains. It was a great place to either eat breakfast or have a (bring your own) drink in the evening. The lemon water in the lobby was appreciated when returning from a day hiking in the parks. They even have coin operated washers and dryers on the lower level. We would certainly stay here again!

Owner Response, 03 Juin 2024

Hello mborofix, Thank you so much for the great review of your stay! You have touched on every detail in a delightful way. We are so happy that we have earned your business as a repeat guest! Till next time! Best Regards, Tricia Grawet Asst General Manager

"60th Birthday Stay"
DontStopExploring, 27 Mai 2024

My husband and I stayed here for 5 nights. This was our second visit and it won't be the last. Everyone we encountered were very friendly and accommodating. The breakfast is out of this world served by Jorge and his staff. The hotel is beautiful inside and out. Beautiful, quiet rooms with an endless supply of hot water. Hotel is central and within walking distance from great restaurants. We'll be back.

Owner Response, 27 Mai 2024

Hello DontStopExploring, Thank you for the amazing review of your stay! I love that you enjoyed our breakfast room staff as much as we do! They are wonderful! Earning repeat guests is the highest honor in this industry! We hope you come back to visit again soon! Best Regards, Tricia Grawet Asst General Manager

"Good hotel in a perfect central location"
mljax, 27 Mai 2024

We only stayed two nights while visiting nearby national parks. Everything was as expected with the check-in, room and a very good breakfast the following morning on the outdoor rooftop patio. The area was very safe and close to many restaurants and shopping. This hotel had good accommodations and met our expectations. Although Moab is hotels are notoriously not cheap, we would stay here again.

Owner Response, 27 Mai 2024

Hello mljax, Thank you for the wonderful review! I am happy to hear that you enjoyed your stay and we would love to host you again! Best Regards, Tricia Grawet Asst General Manager

"Good but Basic"
TBDWorldTraveler, 26 Mai 2024

Good hotel option in Moab. Staff friendly. Rooms clean. Excellent location with many restaurants in walking distance. Rooms are modern and hotel is nice, but this is still a somewhat basic Best Western. It is not a full service hotel, so I can't give them five dots, but they could very well be the best option here.

Owner Response, 26 Mai 2024

Hello TBDWorldTraveler, Thank you for the review of your stay. I am glad to hear that you enjoyed your stay and appreciated the cleanliness of your room! We are not a full service hotel, however we have a myriad of restaurants within walking distance including Glorias that does room service for us! Please come visit us again soon! Best Regards, Tricia Grawet Asst General Manager

"Perfectly located hotel!"
SomersetBoy91, 26 Mai 2024

Perfectly located hotel in Moab centre. Car parking is more than ample and is free (something we often find isn't the case when travelling). Nice big rooms with more than enough space for a couple. Nice breakfast room with an outdoor terrace. Has an outdoor pool and hot tubs!

Owner Response, 26 Mai 2024

Hello SomersetBoy91, Thank you for taking the time to write us a review of your stay! It is good to hear that you enjoyed your stay! Please come see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Amazing!"
john c, 15 Mai 2024

Very clean large rooms and all areas up to date. Centrally located within walking distance to restaurants and shops as well as close to Arches NP and Canyonlands NP. Breakfast was amazing with lots of choices. Staff very friendly and knowledgeable. Breakfast staff was amazing. Ample free parking.

Owner Response, 15 Mai 2024

Hello john c, Thank you so much for the great review! I am so happy to hear that you enjoyed your stay with us and our staff! Please come back again soon! Best Regards, Tricia Grawet Asst General Manager

"Outstanding Hotel"
jeanajames, 13 Mai 2024

Central location is absolutely perfect. The rooms are huge and spotless. The amenities, from gym, to the laundry, to the fantastic pool, to the stellar breakfast staff, are all outstanding. Amazing hotel worth every penny!

Owner Response, 13 Mai 2024

Hello jeanajames, Thank you so much for your review! We are so glad that you appreciated the cleanliness and staff! Those are the two most important parts in a hotel, in my opinion! Best Regards, Tricia Grawet Asst General Manager

"Exceptional hotel"
woldcoyote, 13 Mai 2024

Friendly and professional staff. Breakfast is very enjoyable along with breathtaking views. Very clean hotel.

Owner Response, 13 Mai 2024

Hello woldcoyote, Thank you for the great review! We hope you get to come back again in the future! Best Regards, Tricia Grawet Asst General Manager

"Great Stay!"
kathyfF4700ID, 12 Mai 2024

Everything about this hotel is perfect, from check in to the breakfast to the onsite laundry. Couldn't ask for more. Breakfast was varied and the gentlemen who care for the breakfast buffet were extremely pleasant and helpful. Location is good-walking distance to many restaurants and fun stores. We have no complaints whatsoever. Would definitely return if we're ever back in the Moab area.

Owner Response, 12 Mai 2024

Hello kathyfF4700ID, Thank you for the wonderful review of your stay! I am so pleased to hear that you enjoyed your stay and we earned your business as a repeat customer! Please come back and see us again! Best Regards, Tricia Grawet Asst General Manager

"Great stay in Moab"
Karen B, 07 Mai 2024

Large, clean room with comfortable bed. Separate vanity area in bathroom. Area with shower and stool a little small. Nice job in updating older hotel. Quiet. Courteous staff. Good location with Moab restaurants and shop within easy walking distance.

Owner Response, 07 Mai 2024

Hello Karen B, Thank you for taking the time to write us a review of your recent stay! I am so happy to hear that enjoyed your stay! Please come back and see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Excellent hotel"
apier22024, 03 Mai 2024

We could not have asked for a better hotel experience. The hotel was extremely well maintained, clean, comfortable and the staff was amazing!

Owner Response, 03 Mai 2024

Hello apier22024, Thank you so much for the review of your stay! I am glad to hear that you enjoyed your stay and our staff! Best Regards, Tricia Grawet Asst General Manager

"Excellent hotel in Moab"
atravelreviewer, 29 Avril 2024

After long days of hiking and exploring, it was a pleasure to return to this hotel. The staff are accommodating and the rooms clean with comfortable beds and quiet. The outdoor pool is good and the hot tub/spa is great. The breakfast selection is extensive and the outdoor tables on the balcony are nice. I appreciated the specialty coffee machine in the lobby. The location in downtown Moab is convenient (especially if you use a street one block off of 191). We ate at excellent Mexican, Italian and Thai restaurants all close by). I don't always post reviews, but this is well deserved.

Owner Response, 29 Avril 2024

Hello atraveltreviewer, Thank you so much for the wonderful review of your stay with us. I am so happy to hear that you appreciated our staff as much as we do! Earning a seasoned traveler's recommendation is a huge honor! Best Regards,

"Excellent Stay. Can't Imagine a Better Hotel in Moab."
Bryan J, 27 Avril 2024

We stayed 5 nights in early April. Exceeded all expectations. I rarely give 5 stars. Super friendly staff. Amazing breakfast crew. Love the coffee machine in the lobby! Everything clean/ great housekeeping. Centrally located. Walking distance to all the restaurants and shops. I only wish I tried the pool, but kids did and liked it. Pool area was nice and kids said it was heated. I loved the outdoor seating area above the lobby. This will be my first choice next time in Moab if I'm staying in a hotel.

Owner Response, 27 Avril 2024

Hello Yankeevet, Thank you so much for the great review of your stay with us! I am so happy you enjoyed your stay! Next time you will definitely have to check out our pool as it is such a wonderful and relaxing spot!

"Poor deaign"
maryjoanw2016, 27 Avril 2024

The was the worst design of a hotel. They have steps in the middle of the hallway to your room. You are expected to unload walk down 4 steps and reload on mother cart. Ridiculous!! At $300 a night REALLY unacceptable. Old hotel. Do not stay there. Breakfast was very good especially for a hotel.

Owner Response, 27 Avril 2024

Hello maryjoanw2016, Thank you for the review of your recent stay. We do indeed have a split level hotel. Our hotel was intially built in 1992, however we have upgraded something every year. In fact, most guests are incredibly surprised when they find out how old we actually are! We have made it accessible for our guests by leaving multiple carts on different levels and offer luggage help if guests need. We also take ground floor or no stair requests very seriously. After looking into your reservation, I saw that we were able to move your room to a location that required no steps to get to immediately after you checked in so I am glad to know that you did not have the inconvenience during your stay. Unfortunately, the way the hotel was built, there is no way to put a ramp in that meets building code as it would be too steep and that is why we offer all the help that we can along with the extra luggage carts. I also noticed in your other review, that you mentioned that steps are required to get to the breakfast room. We actually have an elevator that goes directly to the entrance of the breakfast room so no steps are actually necessary! I do apologize if you did not see it. We hope you come see us again in the future to give us a second chance.

"Absolutely wonderful!!"
M H, 22 Avril 2024

Just a wonderful experience. This hotel hit the mark on all counts - location (right in the center of Moab), cleanliness, room size, delicious breakfasts, tidy laundry facilities and most importantly, the excellent staff. A special mention to the staff at the reception desk, Caesar from Housekeeping and the men at the breakfast area. I can't think of a better place to stay in Moab.

Owner Response, 22 Avril 2024

Hello MWWT, Thank you so much for the wonderful review of your recent stay with us! We pride ourselves on our staff so I am very happy to hear that you enjoyed your stay and appreciated them the most! Best Regards, Tricia Grawet Asst General Manager

"The BEST of the West(erns)"
Merlin C, 04 Avril 2024

Base camp simply needs to be clean, comfortable, and a good place to relax after a long day on the trails. This Best Western Plus hits the mark with all of those, plus a full breakfast spread with an amazing staff manning it, a pool, and a hot tub to soak your sore legs and/or to bring your 11 kids on vacation for some fun in the mountainous high desert. Our room was spacious and clean, and the location is ideal to walk to dinner or for a cold one, because let's be honest: you earned it out there!

Owner Response, 04 Avril 2024

Hello MerlinC_13, Thank you for the amazing review! You have just made our day with such a glowing recommendation for us! We sure hope you get the chance to come back and see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Immaculate Hotel with an Amazing Staff"
910kathyv, 04 Avril 2024

Beautiful and clean hotel with an exceptionally friendly staff!! We booked last minute and could not have been happier with our stay. The room and bathroom were immaculate! The front desk staff and breakfast staff were so friendly and engaging. They provided local recommendations along with some other ideas for our trip. Would highly recommend this hotel and will be back for future trips in Moab!!

Owner Response, 04 Avril 2024

Hello 910kathyv, Thank you for writing us a great review of your stay! I am so happy that your stay exceeded your expectations and that our staff was a good surprise to you! Best Regards, Tricia Grawet Asst General Manager

"Perfect stay!"
Seeitalldoitall, 23 Mars 2024

This hotel is right in the center of town near restaurants and shopping. Room was large with a small couch and chairs in a sitting area. The beds were very comfortable. The air conditioning worked great. Small refrigerator and coffee maker in the room. Bathroom has a large tub/shower and separate area with vanity from the toilet area. Pool and jacuzzi was nice after a long day. Breakfast was flavorful and freshly cooked with plenty of choices. Very friendly staff.

Owner Response, 23 Mars 2024

Hello Seeitalldoitall, Thank you for the amazing review! We are so happy to hear that you were pleased with our new mattresses and the rest of your room! We hope to see you again soon! Best Regards, Tricia Grawet Asst General Manager

"Great place!"
Tiffany P, 22 Mars 2024

We were here for 2 nights on a Canyonlands tour with a travel group. This hotel was very well located in Moab and was walking distance to many shops and restaurants. Our room was spacious and very clean with a comfortable mattress. They had provided us with 2 bottles of complimentary water and we also had a small fridge in the room. Housekeeping kept our room spotless and the breakfast staff were all friendly, helpful, and kept food stocked well. Breakfast was an average hotel breakfast with enough choices for everyone to find something. The breakfast room was quite small, but the staff kept it cleared and clean. There was a coffee machine in the lobby which was a nice perk. We would definitely stay here again.

Owner Response, 22 Mars 2024

Hello 559tiffanyp, Thank you so much for the wonderful review of your stay. I am so happy to hear that you enjoyed your stay and we earned you as a repeat guest! Please come see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Wanted to move in full-time!"
Jimi K, 15 Février 2024

The coffee machine in the lobby, the breakfast attendant, Diego, the beautiful hot tub, the friendly staff, delicious breakfast, big room, ideal location, everything was perfect! I work in the lodging sector and I would stay here over and over again! Thank you for the wonderful stay. Ya'll are killing it!

Owner Response, 15 Février 2024

Hello Jimi K, What a great review! Thank you so much for sharing! We are so happy you appreciated our staff and amenities! We look forward to your next visit! Best Regards, Tricia Grawet Asst General Manager

"Simply Excellent"
PSariego, 15 Février 2024

The Canyonlands BW had everything we needed: large, clean rooms, a wonderful, healthy free breakfast and access to Moab restaurants. And the service was professional and friendly. One pleasant surprise was lovely egg white omelettes. Thank you!

Owner Response, 15 Février 2024

Hello PSariego, Thank you for the awesome review! The egg white omelets are my favorite part of breakfast too! I am so happy that you enjoyed your time with us! Best Regards, Tricia Grawet Asst General Manager

"Very nice property"
bfevans2015, 07 Février 2024

Clean, bright, very pleasant. Will definitely stay here again when our travels bring us through Moab. Easy walk to several dining options. Staff was very friendly. Breakfast options were plentiful and good.

Owner Response, 07 Février 2024

Hello bfevans2015, Thank you so much for the wonderful review! We hope you come back again soon! Best Regards, Tricia Grawet Asst General Manager

"Great escape"
AmCanccm5, 22 Janvier 2024

Loved the site from the first steps in, lobby staff was very helpful, the rooms were well stocked, and the hot tub was the best after a day of hiking. The breakfast food and staff were great. The owners have put a lot of money into updating this site and it shows.

Owner Response, 22 Janvier 2024

Hello L2653YZcraigm, Thank you so much for the great review! We are so pleased to hear that you had a great stay with us! Best Regards, Tricia Grawet Asst General Manager

"Pleasant Christmas Day Stay"
L8888GZrandyk, 31 Décembre 2023

Moab provided a great halfway point for our road-trip from Scottsdale to Denver. BW Canyonlands was a pleasant spot for a peaceful night's rest. It was quiet and comfortable. The staff made us feel very welcome.

Owner Response, 31 Décembre 2023

Hello L8888GZrandyk, We are so happy to hear that you enjoyed your stay and our staff exceeded your expectations! Please come stay again soon! Best Regards, Tricia Grawet Asst General Manager

"Highly recommend"
egland95, 31 Décembre 2023

Execution in the details. Egg white frittatas cooked fresh, fresh real scrambled eggs, sausage/crisp bacon, chiobani Greek yogurt, oatmeal with toppings, sweet Fuji apples and friendly breakfast attendants! Check-in staff beyond courteous!! Delightful coffee/espresso/hot chocolate machine free in the lobby. Amazing large outdoor hot tub! Spacious rooms for families with extra sleeping pace. Four washers and dryers available for a small fee. Short drive to Arches National Park and walking distance to downtown Moab and restaurants. Discounts to some of the local restaurants too! Best of all - their rates are reasonable! I wouldn't hesitate to stay again and would absolutely recommend to others!

Owner Response, 31 Décembre 2023

Hello egland95, Thank you for such a great review! We strive to make our breakfast the best in the business so the fact that you noticed made our day! We hope you get to come back and visit again soon! Best Regards, Tricia Grawet Asst General Manager

"Great"
Cindy S, 30 Décembre 2023

the hotel was great . Very clean and the lady was nice when we checked in. Would stay here again. Very reasonable for what you get. Beds were comfortable and nice pillows. Did not use pool but looked nice

Owner Response, 30 Décembre 2023

Hello T9824DMcindys, Thank you for the review of your stay! We are so glad you enjoyed your time with us and that you would come again! Best Regards, Tricia Grawet Asst General Manager

"Nice stay in Moab"
87vette, 25 Septembre 2023

Clean, friendly, close to. Everything in Moab. Staff is excellent and accommodating. Breakfast is very good A few maintenance problems could have been fixed, like loose toilet seat, and leaking refrigerator. But overall nice stay.try it you will like it.

"“Best” Best Western"
Marie D, 25 Septembre 2023

The staff was friendly and accommodating, and the room was clean, spacious, and updated. The location was perfect, close to the national parks and within walking distance from multiple great restaurants. The breakfast was delicious and is located upstairs on a gorgeous patio that is also available throughout the day and is a great spot to eat take out or just relax and people watch. We were extremely satisfied with our stay and will be staying here again next time we are in Moab.

"Moab"
mariannebE2731LC, 24 Septembre 2023

Beautiful, I used points and got a queen suite. Right in the middle of town, but was quiet, all amenities were great. Breakfast was extra special and breakfast guy was so nice. Best in Moab. Would stay here again

"The Best"
jenny2424240, 21 Septembre 2023

This hotel is fantastic! Location is perfect, staff were all great and I could not fault anything! Only ‘complaint' was pool water could have been warmer. There's a fitness center and pool/spa so everything was covered.

"Great place to stay , walk to everything downtown"
jimpillow, 16 Septembre 2023

The hotel is like new. The breakfast included large selection of fresh and tasty items. This is a well managed safe location to stay. It's downtown and within walking distance so much highly recommend it.

"Great Stay"
Angela S, 09 Septembre 2023

Decided to extend our trip and we were able to get a room last minute. This motel is in a great location on the Main Street in Moab, Utah walking distance to many shops and restaurants. It does sit back a little from the road so you don't hear the trucks that come through during the night. Very clean, friendly staff and great breakfast with hot and cold options. Pool and whirlpool looked wonderful. Would definitely stay here again.

"If you're a cyclist, this is an excellent hotel for you in Moab"
tomcollins1974, 09 Septembre 2023

We rode the San Juan Huts mountain bike ride from Durango to Moab. The hotel let us drop our bike cases in their bike storage room a week before we stayed with them. The bike storage room was excellent. When we finished our trip by riding into Moab, we were able to use the hotel's bike workshop room to disassemble our bikes and put them into their cases. The hotel is located in the middle of the touristy part of Moab. The breakfast was great and is located upstairs on a veranda that overlooks the town and area—it was great. Also, there is a food truck court that is about half a block away that has a variety of great foods, as well as a gelato truck and a shave ice truck. The staff were friendly and helpful. The room was capacious and comfortable.

"Centrally located Moab hotel"
stophannahtime, 07 Septembre 2023

Plus: perfect downtown location, every person who worked here (front desk and breakfast staff) was incredibly friendly and helpful, great laundry room, pool and small but serviceable gym, large rooms, really good free breakfast, nice lobby, cute terrace. Cons: thin walls and no carpets meant that we could hear next-door talking and incredibly loud footsteps from upstairs. If you're not a very heavy sleeper I'd avoid getting a room on the ground floor and/or hope for quiet neighbours. The pool area was smaller than I expected in real life (based on the photos online) and the hot tub was being remodelled too. Overall: not sure we'd return but a solid, friendly and comfy stay in Moab.

Owner Response, 07 Septembre 2023

Hello stophannahtime, Thank you so much for the review of your stay with us! Our staff is our best asset so I am very happy that you appreciated them as much as I do! Best Regards, Tricia Grawet Asst General Manager

"The very best in Moab"
averypedro65, 06 Septembre 2023

From check in to check out, this facility exceeded our expectations. This is the 6th BW hotel we have stayed in since August 21, 2023. On a scale of 1 to 10, this place is clearly an 11. Andy at the front desk and Diego in the breakfast area are an amazing balance of friendliness and professionalism. We will be back!

Owner Response, 06 Septembre 2023

Helloaveryypedro65, Thank you so much for the wonderful review! We are so glad to hear that Diego and Andy were so wonderful the whole time. They are both huge assets to our team! We hope to see you again in the future! Best Regards, Tricia Grawet Asst General Manager

"Best Best Western Plus"
bselde, 01 Septembre 2023

Exceptional staff. Lovely room. Wonderful location. Fablous pool and hot tub. Thank you immensely for such a delightful experience! Can't wait to visit Moab again. Did I mention the amazing staff?? We were taken aback by everyone's kindness. Best stay ever.

Owner Response, 01 Septembre 2023

Hello bselde, Thank you so much for the wonderful review! We are glad to hear that your enjoyed our pool and hot tub! I am also happy that our employees made such a great impression on you! Please come back and visit again soon! Best Regards, Tricia Grawet Asst General Manager

"Great stay"
BrianBoeckl, 30 Août 2023

ALL of the staff were very helpful and accommodating. Very clean room and comfortable. Best Best Western that we have stayed in. Breakfast was better than what a lot of restaurants serve. Great experience.

"Rooms with a view"
albertn160, 30 Août 2023

Very nice hotel on Main Street. Breakfast crew was great and the second floor set up with an outdoor seating was also pretty neat. We did have one toilet problem but staff was quick to respond. I would stay again.front desk shock in was professional and if we got there earlier we would have went to their restaurant

"Best Best Western Service Team"
Travelinwtheboys, 25 Août 2023

The 5 stars is for the level of hotel. Everyone who works there has great customer service. We really enjoyed the breakfast options and the welcoming staff. The top level also has a patio to enjoy your food or drinks. The room is spacious and clean (w two sinks, microwave and fridge) and walkable to everything in town. We would definitely stay there again if in the area.

"Good Hotel, Great Location"
Someguy47, 19 Août 2023

The hotel is in a great location central to everything in Moab. It is located on the main strip so you can walk to most places in Moab when you are not doing outdoor recreational activities. Rooms are clean, and staff is very courteous. The breakfast is pretty good as far as free breakfasts are concerned.

"Pleasantly surprised"
Finn623, 18 Août 2023

Room was spacious and clean with tile floors. Breakfast views were awesome and breakfast was good. Walking distance to great restaurants and shopping. Felt like a mini-resort! A few minor complaints, doors to rooms were very loud and pool was cold even though it was August and temps were around 100. We still enjoyed the pool but took a while to acclimate.

"Make up your own mind."
Jeepstermack1, 17 Août 2023

Decided to stay here on road trip because of the great reviews. Although the hotel was ok I think it is overpriced for what it is. It's centrally located so I guess there in lies the price. Rooms ok. Pool is small. Jacuzzi was out of order for maintenance/refurb?! Parking easy. Breakfast ok. Plenty of choice if you didn't want cooked. Only cooked items sausage and scrambled egg. Egg was quite rubbery. However have to give a thumbs up to the coffee.

"The Best of Best Western"
Lissa E, 16 Août 2023

We LOVED this hotel! The staff really made a difference. Every person was kind and caring. They sold stamps with postcards, had a nice beverage bar in the lobby and the breakfast man was extra welcoming. This hotel's location was perfect for walking the town and driving into Arches! It was super clean and spacious. 10 out of 10- would recommend.

"Great place to stay"
269heidir, 08 Août 2023

Very nice hotel, staff was very friendly and always making sure our needs were met. When we arrived for check-in, they upgraded us to a suite for being a rewards member. Location was close to everything and within walking distance to restaurants and shopping. Also very close to Arches National Park and not a very long drive to Canyonlands National Park. Free breakfast was good with fresh fruit, eggs, sausage, bacon, potatoes and bread for toast along with pancake maker and coffee and juice. Would stay here again when we are in the area.

Owner Response, 08 Août 2023

Hello 269heidir, Thank you so much! We are so happy to hear that you had a good time with us and that we exceeded your expectations! We hope to see you again soon! Best Regards, Tricia Grawet Asst General Manager

"Management cheats customers"
gmkopper, 07 Août 2023

Had power outage. Couldn't check in until 3 hours after arrival, but had to leave credit card info on paper for them to use, leaving us susceptible to monetary theft. No hot water. Power on at 10, but interrupted during the night. C-Pap users like us had sleep interruptions. Charged full price upon checkout even though we didn't get full benefits of the stay. Don't count on management to take you into consideration when they're the cause of such inconveniences!

Owner Response, 07 Août 2023

Hello gmkopper, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our power was indeed out from 6:45-9:45 and again from 2-4 am. It was a city-wide outage. I was working the desk when you came in and we did indeed write down credit card numbers, however, they were shredded as soon as the power came back and on and we were able to enter them in to the computer, so rest assured, you were at no risk for identity theft. Unfortunately the power outage was completely out of our hands. We did our best to accommodate guest providing food, water and anything else we could give. I appreciate your email outside of TA, and I believe we have come to a suitable solution for both parties. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards, Tricia Grawet Asst General Manager

"Second time in Moab in less than a year, and we didn't think twice where to stay"
AtlantaDrummer, 01 Août 2023

My wife and I stayed at this Best Western Plus in October 2022 and we found ourselves back again in June 2023. Based on our first experience, we didn't think twice where to stay. Shout out to Jorge and Diego who ran an AWESOME breakfast that included BACON! If we visit Moab again, we won't think about where else we can stay. This is our home away from home whenever we are in Utah. Pros - Andy very friendly and helpful at front desk, fruit water, 24 hour coffee and tea station, two sinks in room with wide counters (one separate from bathroom), light blocking shade rolls down to keep out all light, large TV, spacious room, very clean hotel and rooms, great breakfast with bacon, very clean pool and hot tub, very comfortable beds and pillows, wall control for decently quiet AC, bathroom vent to control room steam, larger fridge than standard dorm room size Cons - none

Owner Response, 01 Août 2023

Hello AtlantaDrummer, Thank you for the wonderful review of your two stays! I am so happy you loved Diego and Jorge as much as we do! They are a huge aspect of what makes our hotel run so well! Andy is also such a great team member! I will be more than happy to pass your compliments on to them! Best Regards, Tricia Grawet Asst General Manager

"Well located, friendly staff, CLEAN hotel!"
ambertom2012, 29 Juillet 2023

We enjoyed our short 2 night stay at this Moab location and loved everything about it. ALL staff acknowledged us and was kind. Pool was great with huge hot tub. ESPRESSO machine was my favorite and the espresso was good! A lot of other people commented that the hot chocolate was good too. If we ever get a chance to be in Moab in the future, we will stay there again.

Owner Response, 29 Juillet 2023

Hello ambertom2012, Thank you for the amazing review of your stay! We are so happy to hear that you enjoyed your time with us! The Expresso machine is a newer addition and our guests are loving it! We do hope you come to visit again! Best Regards, Tricia Grawet Asst General Manager

"Best Best Western we've stayed inn."
turgonuk, 26 Juillet 2023

Stayed here in June 2023. Location is perfect, right in the centre of Moab (we loved Moab) with several restaurants and shops within strolling distance. Rooms easily accessible from the large car parks. Room was huge if a little dark. This hotel has a great pool too with a little jacuzzi too. All in all it's highly recommended. Pricey for a BW, but all central Moab accommodation is pricey.

Owner Response, 26 Juillet 2023

Hello turgonuk, Thank you for the great review of your stay! I am so happy to know that your enjoyed your time with us and our location fit your needs! We hope you get to return to Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Best Hotel Stay in Years"
Chapsbaby, 24 Juillet 2023

The Best Western Canyonlands Inn hands down is one of the best hotel experiences we've had in the last few years. After reading reviews, we booked Canyonlands for 5/6 nights for our trip to Moab and so glad we did. The location is excellent - we walked to dinner every night. Parking was plentiful and secure. Our room was quite large and very clean and had all the amenities that many hotels that we've been to in the past few years have missed. However, the best part of Canyonlands was the outstanding staff - from the breakfast crew, housekeeping (which was daily - quite a treat nowadays) to the front desk. Everyone we interacted with was amazing. The breakfast each morning was terrific with a variety of options. There was plenty of seating, both inside and out, in the area. When we return to Moab, Canyonlands Inn is our go to Moab hotel.

Owner Response, 24 Juillet 2023

Hello Chapsbaby, Thank you so very much! This review just made our day! Our staff strives to make our guests feel welcome and cared for! I will be more than happy to pass your kind words on to them all! Please come see us when you are back in Moab! Best Regards, Tricia Grawet Asst General Manager

"Best Western Canyonlands Inn, A Must Stay!"
NationalParkNomad, 22 Juillet 2023

Beat Western Canyonlands was such a wonderful surprise. The ambiance of this hotel enhanced our overall trip experience. We thoroughly enjoyed our stay, the staff was so friendly and helpful, even the cleaning lady offeried recommendations of things for our family to do that the kids would love, and they did. The pool was warm, the jacuzzi was great and you can even order food from next door and have it delivered to the pool! The breakfast was great and everyone at the hotel was extemely nice and rooms were really clean and nice not to mention the hotel is in the perfect location to walk around town. This is a must stay if you are in Moab!

Owner Response, 22 Juillet 2023

Hello NationalParkNomad, Thank you so much for the amazing review! It makes our day to know that we made such a positive impression on you! Please come see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Our new go to hotel in Moab"
MikeAroundTheWorld77, 22 Juillet 2023

Perfect location in the heart of Moab close to all the shops. Ice cream shop across the street, Dewey's and Pasta Jays were right there. Recently renovated and they did amazing. The rooms were roomy and the beds were comfortable. The only thing we wish was available would be to use our own streaming services on the TV. Breakfast was the best we had on our two week road trip. We stayed 3 nights and they switched things up so you weren't getting the same repetitive breakfast. The staff in the breakfast room was wonderful and attentive. The pool area had charm and loved the oversized hot tub. Anytime we pass through Moab in the future this will be our go to hotel.

"Great place to stay in Moab!"
G9064LOkarens, 14 Juillet 2023

We were upgraded to a queen suite because my brother in law is at Diamond level. The suites are in the newer section. The lobby was very clean and inviting. LOVED having lemon water daily! ❤️ The rooms were very large with 2 comfortable queen beds, a nice couch, coffee table, and chair with ottoman. The lighting was nice - there was subdued lights behind the headboards. Small refrigerator and microwave. There was a desk seating with good lighting which I used. The pool was extremely clean! It had many seating areas with some covered by trees, umbrellas, and 3-4 seating areas underneath permanent cover. We couldn't believe how cool the water was!!! So refreshing after being out in the heat all day. We used the pool both days! The free breakfast was the best we have ever had. Plenty of options to choose from: real bacon or sausage (rotated daily), scrambled eggs, boiled eggs, pre-made omelet, fried potatoes, muffins, bread, bagels, English muffins, made to order pancakes, cereals, juices and milk. The staff was very friendly and helpful. They were bilingual.

"Amazing Stay"
DontStopExploring, 10 Juillet 2023

We stayed at this hotel for 3 nights in early July. The hotel is within walking distance to a lot of restaurants and shops. All the staff we encountered were friendly and always had a smile and a hello. No request was too big for anyone. Jorge and his partner, the breakfast staff were always friendly and even told my husband that the sausages were gluten-free when he asked about them. The breakfasts were amazing including the gluten-free sausages. The room we had was a two-queen suite with beautiful pictures on the walls from Arches National Park. Beds were very comfortable and the towels were soft and fluffy. There was no shortage of hot water. The whole hotel is very very clean. We we'll definitely be back.

Owner Response, 10 Juillet 2023

Hello DontStopExploring, Thank you for the amazing account of your stay! I am so happy to pass your kind words on to our staff. Jorge will be so happy to know that he made a difference during your time here. We can't wait for you to return! Best Regards, Tricia Grawet Asst General Manager

"Excellent Choice to see Parks"
NorthBayVisitor, 06 Juillet 2023

Excellent hotel. Service at breakfast and the breakfast itself were outstanding. I've stayed at a lot of Best Westerns but this one had the friendliest staff at breakfast I've ever seen. Wonderful layout, seating indoor and outdoor. Very convenient to shopping and restaurants. Close to the parks. Had a great stay there with my sister on our cross-country trip.

Owner Response, 06 Juillet 2023

Hello NorthBayVisitor, I am so happy to hear that you enjoyed your stay and that our breakfast staff exceeded your expectations! We do hope you return to Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Top Notch Hotel"
gregorysL4197SB, 04 Juillet 2023

This is a top notch hotel. All of the amenities were excellent. Breakfast was outstanding and kept clean with a person that can help if needed. There were several restaurants nearby and downtown shopping.

Owner Response, 04 Juillet 2023

Hello gregorysL4197SB, Thank you! We sincerely appreciate your kind feedback. I am so happy to hear that you especially loved our breakfast! We strive to make that the best part of the experience! Best Regards, Tricia Grawet Asst General Manager

"Awesome Hotel"
lindachenard, 02 Juillet 2023

Clean, accommodating and friendly! Breakfast was amazing, close to everything and the service was tremendous. Definitely would stay here again. They offered travel and restaurant tips and the extra touches were special!

Owner Response, 02 Juillet 2023

Hello lindachenard, Thank you for writing us a review of your stay! I love to hear when our guests are satisfied! Please come back soon! Best Regards, Tricia Grawet Asst General Manager

"Great hotel and staff!"
Lisa C, 07 Février 2023

This was an unexpected wonderful overnight stay. The lobby and common areas are remodeled and are fresh, clean and visually pleasing. The lobby is bright and welcoming and has polished marble flooring. The hallways are wide and lit brightly, yet soft. The carpeting in the hallway is a good mixture of colors. The rooms have been updated. Nice tile flooring throughout! It is cleaner than carpeting and seems to make sense with the many hikers that trail dust and dirt in an area like this!! Diego in the breakfast area was kind, professional and welcoming. He was a great start to the day! Jennifer, the manager, was knowledgeable and made us feel at home.

"Perfect Location"
Maggie F, 14 Décembre 2022

The hotel is in the heart of town. I was able to participate in an event located in downtown. Unfortunately since I needed to book last minute the price for the room was 10Xs higher than if I booked earlier. This is a trend I've noticed. I should have booked at a campground and slept in my car. breakfast was very disappointing.

Owner Response, 14 Décembre 2022

Hello Maggie F, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards,

"Great stay!"
klmosholder, 07 Décembre 2022

Great location in downtown Moab. Walking distance to most everything you could want. Clean room. Bed was comfortable. Liked the 2 sink layout of the bathroom. One sink is with the toilet and shower/bathtub and the other is outside the bathroom. Made two of us getting ready quicker in the am. No complaints and I will definitely stay there again when in moab.

Owner Response, 07 Décembre 2022

Thank you for taking the time to share your recent experience. I am so happy to hear that you enjoyed your stay with us. I hope that you will return in the future. Thank you,

"Comfortable and convenient "
Debbie S, 02 Décembre 2022

Was a surprisingly large room. Double sinks in bathroom. Sitting area with a small sofa and chair. Convenient to town center. Bottles of water provided. Pleasant staff. Very well stocked breakfast buffet.

Owner Response, 02 Décembre 2022

Hello debbies591, Thank you so much for the wonderful review! I am so glad that you enjoyed your time with us! Best Regards,

"Great place to stay in Moab"
travellingrobertsons, 28 Novembre 2022

Hotel exceeded expectations. Attentive staff. Clean, modern room received a daily refresh. Central location to all downtown Moab has to offer. Great breakfast room staff. Convenient to Arches, Canyonlands, and Dead Horse. Recommended.

Owner Response, 28 Novembre 2022

Hello travellingrobertsons, Wow, what a wonderful review! Thank you for your kind words. I am so happy to pass your compliments on to our staff! Please come see us again! Best Regards, Tricia Grawet Asst General Manager

"Thanksgiving in Moab"
07Quinn07, 27 Novembre 2022

Best Western Canyonlands was a very nice property. The staff was extremely friendly and helpful throughout our stay. I would definitely go back to this hotel. It is very close to shopping and dining. Arches National Park is just a short car or bike ride away.

Owner Response, 27 Novembre 2022

Hello 07Quinn07, Thank you so much for the wonderful review of your stay with us! Our staff is our best asset so I am very happy that you appreciated them as much as I do! We will be looking forward to you returning! Best Regards, Tricia Grawet Asst General Manager

"Very pleasant stay"
roxananoonan, 24 Novembre 2022

What a wonderful place to stay. This is the first time we stayed at a Best Western and we don't regret it. The check in was fast, the location perfect, the decor with fresh flowers was a plus, rooms were nice, big and clean, breakfast was delicious and the people that work at the hotel were very friendly and respecfull. The jacuzzi was nice and clean and the laundry room very inexpensive and organized. You would love it.

"Suite!"
EnigmaKS, 23 Novembre 2022

3 adults and 2 kids stayed in their 2 bedroom 2 bath suite. The accommodations were spacious with more than enough room for 5 people. The kitchenette was well stocked and the fireplace was perfect for the crisp January nights. Very convenient location to Arches, Canyonlands, Deadhorse. Good breakfast. We also used the jacuzzi and the laundry room both of which were well kept up and clean.

"Comfortable accommodations and great location "
Dreamer284525, 22 Novembre 2022

I notice the little things about hotels and this one has all the right things! 2 sinks, multiple mirrors, multiple outlets, comfortable bedding and towels. I also appreciate the recycling bins at the end of the hall!

Owner Response, 22 Novembre 2022

Hello Dreamer284525, Thank you for taking the time to write us a review of your recent stay. We love that you noticed all the small details like the recycle bins! Please come see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Great Stay"
Sandy M, 20 Novembre 2022

Checked into hotel and was immediately impressed by the room and facilities and decided to stay one more night. Great value for the money. Beds were very comfortable and breakfast was good. Location was great as it was central for restaurants and bars.

"Best Hotel in Moab."
Michelle008_800, 20 Novembre 2022

My husband and I stayed here for 5 nights while travelling around Utah. This was a great choice to explore Arches and Canyonlands. The staff is very friendly and the rooms are huge and nicely decorated. The breakfast is amazing and different everyday with the kindest most helpful men running it. They help you any way they can and greet each and every guest. It is in the middle of Moab and within walking distance to many restaurants and shopping. The upstairs outdoor seating area is beautiful as is the pool and hot tub. There is coffee and hot chocolate in the lobby and a water refill area in the hotel as well. This hotel literally has everything you could possibly want. We would definitely stay here again if ever back in this area.

"Great Stay in Moab!"
GNRMatt, 14 Novembre 2022

We had a great 3-night stay here in Moab. The breakfast was one of the better ones we've had at a hotel. In addition, the staff was very friendly all around. The room itself was very large and comfortable. The sink is separate from the toilet/shower, making getting ready in the morning easier for multiple people. The hotel was very clean and felt almost like a brand-new building. There was plenty of parking and was within easy walking distance to many restaurants. We had one issue with our toilet, and maintenance was there in less than 5 minutes to fix it.

"Great location for two NP!"
Russ R, 30 Octobre 2022

Stayed three nights. Excellent location for Arches NP and Canyonlands NP. Excellent location for downtown stores and restaurants. Would definitely stay here again. Easy drive to local sites and hikes.

Owner Response, 30 Octobre 2022

Hello Russ R, Thank you for writing us a review of your stay! I am happy to read that you enjoyed your time with us and would stay with us again! We hope that happens soon! Best Regards, Tricia Grawet Asst General Manager

"Excellent hotel"
280sandeg, 28 Octobre 2022

We booked this hotel based on the great reviews on TripAdvisor and we were not disappointed. The hotel staff was very friendly and accommodating. The location is perfect, right in the middle of town where you can walk to most of the restaurants and shopping. The rooms are very nice and clean and the bed is extremely comfortable. There are 2 sinks that allow multiple people to get ready at the same time. The breakfast was excellent with a wide variety of fresh options and the coffee was better than in most coffee shops. The rooftop deck has a beautiful view of the town and mountains and is a nice place to unwind after a long day!

"Great location! Clean, comfortable rooms."
ISUjess, 25 Octobre 2022

Fantastic place to stay... clean, comfortable, spacious rooms. Staff was friendly and helpful for our last-minute booking. Convenient on-site parking. Walkable to shops and restaurants. Good continental breakfast.

Owner Response, 25 Octobre 2022

Hello ISUjess, Thank you for writing us such a glowing review of your recent stay! Please come back to Moab again! Best Regards, Tricia Grawet Asst General Manager

"This Really Is a "BEST" Western"
DianeN448, 24 Octobre 2022

This hotel has it all...great location for exploring Moab's Main Street restaurants and shopping on foot. You are right in the middle of all the action in Moab yet just a short drive from Arches. Excellent breakfast - beyond what you might expect from a breakfast buffet (think fresh fruit, seasoned potatoes, thick bacon). The 2 gentlemen who set up breakfast each morning do a wonderful job and it shows in their presentation. Rooms are spacious ( 2 bathroom sink areas) and were spotless. And even though the hotel is right on Main Street, our room was very quiet inside. The balcony area offers a lovely outdoor space to sit and watch all the activity of Main Street. In addition, there is a small coffee, hot chocolate and tea bar in the lobby available at all hours. The employees were all friendly and helpful in suggestions of restaurant options, shopping, store locations. This is the ideal place to stay and relax after a day at Arches National Park. Get to Arches early then come back and enjoy this hotel and Moab. This Best Western Canyonlands was truly one highlight of our road trip.

Owner Response, 24 Octobre 2022

Hello DianeN448, Wow! What a great review! Thank you for noting all the small things in wonderful descriptions! It is so nice to hear that you loved our property! We do hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"The "Best" Best Western we have ever stayed at!"
PalmTreesAndDesserts, 23 Octobre 2022

Excellent property, wonderful staff, beautiful room, great location with walking distance to fabulous restaurants and fun shopping experiences. Also, breakfast was wonderful here with a choice of eating on a fun outside balcony or inside in a very comfortable room for eating space and visiting if so desired.

"One of the two best hotels on our vacation"
AtlantaDrummer, 22 Octobre 2022

My wife and I did a 12 day road trips staying in different locations every day. This oasis in Moab was hands down one of the top two places we stayed. Right from the start with great front desk service, you could immediately tell this clean, updated and environmentally friendly hotel was going to be a good stay. The rooms were large with rollable light blocking shades (that keep out ALL light) instead of big ugly heavy light blocking curtains. The bathrooms featured towels that were folded into art, a large shower, an actual vent with a fan (so the moisture from the shower could be vented out instead of rolling into the room), and large counters with plenty of space for toiletries of two people. The beds were adequately comfortable but not the best I've slept in, but I nonetheless slept well. The beds also had two individual reading lamps for each bed above the wallboards. Breakfast was very good, well run, and the items were kept resupplied and everything was clean. We also used their customer laundry room which had 4 washers and 4 dryers and they were very cheap to use ($1.50 for the washers and 25 cents for each 10 minutes using the dryers). The laundry also had machines that dispensed packages of detergent and fabric softener. Everything ran on quarters, but there was also a change machine in there too. In the middle of a long trip, this really came in handly allowing us to pack less clothing because we could clean our dirty clothes in the middle of the trip. This hotel was fantastic! VERY highly recommended!

Owner Response, 22 Octobre 2022

Hello AtlandaDrummer, Wow, what an amazing review! Thank you so much for your kind words and lovely compliments! You have hit on so many details and given our customers very good details that will help with decisions on whether to book or not! Please come back and stay with us again soon! Best Regards, Tricia Grawet Asst General Manager

"Best hotel in town!"
bisonburger, 20 Octobre 2022

What a pleasant surprise! Great location, super-clean room, comfortable bed, friendly staff, and an awesome location with many restaurants just steps away. Breakfast is wonderful, and they have a great sitting deck that is huge and heated. Incredible place to stay

"Nice, clean hotel in Moab"
Melissa S, 12 Octobre 2022

We enjoyed staying at this hotel. It is located in downtown Moab, close to shops and restaurants. It was clean and the staff was friendly, especially the breakfast team. They kept the breakfast area stocked with a variety of fresh food, and chatted with the guests. There is a fire pit on the top deck for guests to enjoy.

"good motel, very expensive"
TotalOfFive, 10 Octobre 2022

This well located in the center of Moab. The breakfast was quite good considering most breakfasts that are included in the price of the hotel are pretty bad. This had sausage, bacon, eggs, yogurt, pancakes, etc. In my opinion it is overpriced - my room was $300 +for one night. They do have a fitness center, free coffee and a small pool and spa.

"Wonderful location for walking around town"
Star N, 08 Octobre 2022

Special appreciation to LITZI at the front desk. She went out of her way to fix a minor problem that made our stay much easier. This front desk staff cares about their customers experiences! Large property with a cool breakfast space that has outdoor deck areas overlooking town. All the hot and good breakfast stuff included. A pancake machine instead of waffle maker here. Extra clean rooms with space, comfy beds with fluffy linen, nice individual little reading lights in the headboard, Micro, and mini freg. Nice private pool area with large kidney shaped hot tub. Excellent location for walking to shops, good food close, and a fun town vibe here. Good parking included and I noticed electric charging stations.

"All We needed in Moab"
Beached56, 07 Octobre 2022

Just spent 5 nights here and we were very happy with the hotel. It was very convenient to Arches of course and walking to restaurants was easy. The outside breakfast area was also a plus. The parking lot was large and had charging stations. It was also nice that it had laundry facilities since we were on a long road trip. The TV did not have netflix but that was OK.

Owner Response, 07 Octobre 2022

Hello Beached56, Thank you for the wonderful of your stay! I am so happy to hear that you enjoyed your time with us! Please come back and see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Outstanding place to stay in Moab"
Steve K, 07 Octobre 2022

Lovely facility, large rooms and very nice condition. Great breakfast area and food provided. The outside upper terrace area was lovely and very nice place to sit and chat in the evening. Location is convenient to downtown area and had plenty of free parking.

Owner Response, 07 Octobre 2022

Hello Steve K, Thank you so much for writing us such a positive review! The upstairs terrace is also my favorite part of the entire hotel so I am so happy to hear that you got to enjoy it! Come back again soon! Best Regards, Tricia Grawet Asst General Manager

"Central Moab, Quiet and Comfortable"
trehugr, 06 Octobre 2022

My husband and I stayed here three nights while visiting the nearby national parks. It was a great place to stay. The hotel is on the main street through Moab but the room was very quiet at night and the central location made it easy to walk to shops and restaurants. Parking is plentiful as are the breakfasts, with many hot and cold offerings. We did laundry in the hotel's basement laundry room which was inexpensive and easy. The room was a good size, the bed was comfortable and it was quiet. The staff was pleasant. The pool and hot tubs were nice temperatures with a pleasant ambiance. I would stay here again.

"Great Stay!"
390dariao, 05 Octobre 2022

Enjoyed our three night stay at Best Western Canyon Inn. The hotel is is a great spot in downtown Moab, allowing easy walking to shops and restaurants. Our king suite was very spacious and comfortable. The cleaning staff worked hard to service the room each day. Excellent breakfast; thank you Jorge and Diego for friendly, attentive service each morning. Enjoyed the pool and hot tub, which was great after a long day of hiking. Minor caveat: towels in the room and pool area really need an upgrade. Otherwise, a great stay!

"Perfect Stay!"
LaurieTZ4, 27 Septembre 2022

This hotel is centrally located right in the center of Moab. An abundance of restaurants and shops are just a very short walk from the hotel. Our rooms were clean, comfortable, quiet and spacious. The front desk staff was responsive and helpful. The breakfast attendants were both just great! They went above and beyond to be helpful and welcoming. We truly enjoyed and appreciated our stay.

"Very comortable and well located"
HH2801, 24 Septembre 2022

This hotel is located in the middle of Moab so you can easily walk out to restaurants and shops. Friendly and efficient check-in. Rooms are spotless, appear newly furnished and carpeted and are equipped with everything you would need. Excellent bathroom facilities. Washbasins inside and outside the bathroom. Breakfast was good, but surprised to see plastic knives and forks and paper plates in this standard of hotel. Hoping that this is recycled.

"Great Hotel and Staff!"
Glenn R, 17 Septembre 2022

We have stayed here a number of times and will definitely be returning. The staff is very nice and always willing to help out and answer questions. The breakfast staff is so nice and welcoming! Jose always asks how we are doing and makes our kids feel at home. We love this hotel and highly recommend it for your trip to Moab!

"Great stay, great place"
michelesU3253BD, 12 Septembre 2022

We really enjoyed our time here, and it's in a super perfect location in Moab, right in the middle of a great walkable stretch of stores. Front staff could be a little nicer and more friendly, that's my only very small thing. Everyone else was super friendly.

Owner Response, 12 Septembre 2022

Hello michelesU3253BD, Thank you for the review of your recent stay! I do apologize if you felt out Front Desk staff was less than welcoming. That is not a normal comment and I sincerely apologize they were not up to our normal level of customer service. I do hope you come back and give them a second chance to redeem themselves! Best Regards, Tricia Grawet Asst General Manager

"Great location, welcoming staff and spotless rooms!"
TravelBunch, 11 Septembre 2022

Great location, friendly staff, spotless rooms and breakfast included. We were in Moab for 2 nights to visit National Parks and would stay again. 10 min from park entrance, great central location close to shops, restaurants & breweries. Recommend!

Owner Response, 11 Septembre 2022

Hello TravelBunch, Thank you so much for the awesome review! Please come back and see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Best place to stay!"
colivarez6, 11 Septembre 2022

My overall experience was fantastic from the moment I got to front desk. Their laundry room was clean and machines worked very well. Breakfast was hot and delicious! Very friendly staff throughout hotel ! Location is perfect for walking in town .

Owner Response, 11 Septembre 2022

Hello colivarez6, Thank you so much for the awesome review! Please come back to visit again! Best Regards, Tricia Grawet Asst General Manager

"Great location, comfortable bed, friendly staff. The staff was accommodating"
donnadT6979WW, 08 Septembre 2022

I highly recommend this hotel when visiting Zion. From the warm welcome while checking in, the clean hotel, and the wonderful outdoor seating area. Restraunt's are within walking distance. The breakfast was well maintained with staff to help. I would not stay anywhere else if visiting again.

Owner Response, 08 Septembre 2022

Hello Donna D, Thank you so much for the wonderful review! We are so happy that you enjoyed your stay and that you would stay again soon! Have a wonderful day! Best Regards, Tricia Grawet Asst General Manager

"Comfortable Stay in the Heart of Moab"
HeavyHiker, 03 Septembre 2022

We booked one of the two room suites to splurge a little bit for our 4 days in Moab. One bedroom had a king sized bed and a full bath and a TV in room. Second bedroom had 2 queen beds, a TV and full bathroom. The two rooms were separated by a pantry and living room area which also had its own TV and a fireplace. If you have little children this may not be within your comfort level as you do not have a direct line of communication to the second bedroom. For two teenagers it was perfect for us. The second bedroom had access to a rear staircase for emergency purposes. The suite had plenty of room. The living room and second bedroom had access to an outdoor sitting area / balcony overlooking the strip. The suites are located above a popular restaurant (Gloria's). This sometimes led to noise from the restaurant or music at odd times. Additionally there is definitely noise from the strip at all times. There is no elevator to access the suites - you must use an exterior metal grate staircase - which when toting large suitcases is a pain in the rear. The parking is a little bit of a mess as you share it with the restaurant so the spaces you may want to use may be taken up. The furniture in the suite was a little beaten up, but functional. Paper towels were provided in the pantry area which had a nice drawer style refrigerator. The breakfast buffet which is located in the main building is excellent. The pool area was also very nice. The hotel is conveniently located close to all the attractions and restaurants. It was nice to hide out in the heat of the day in between hikes at Arches in the early morning and evening. Overall it was a good place to stay during our visit to Moab. I would recommend it.

Owner Response, 03 Septembre 2022

Hello HeavyHiker, Thank you so much for the great review of your stay! It sounds like you stayed in our MainStreet Suite. It is indeed my favorite room in the entire hotel. I am so glad you enjoyed it! Best Regards, Tricia Grawet Asst General Manager

"Our stay at Best Western Plus Canyonlands Inn"
rforcey, 01 Septembre 2022

Our room was clean, quiet and comfortable, we couldn't ask for nicer accommodations! All of the staff that we interacted with were pleasant, friendly and helpful. We had plenty of breakfast items to choose from each morning and a nice patio to enjoy them!

Owner Response, 01 Septembre 2022

Hello rforcey, Thank you for the great review! We are so happy to hear that your stay exceeded your expectations! Breakfast is something we work very hard on improving so it is nice to hear that you liked it. Please come stay again! Best Regards, Tricia Grawet Asst General Manager

"Great place to stay"
Michelle B, 01 Septembre 2022

We had a king suite & the room was huge. The front desk staff as well as our housekeeper were great. The breakfast was standard hotel fare, so could have been a little better. But, there are tons of restaurants within walking distance. Coffee shops down the road, ice cream across the street.

Owner Response, 01 Septembre 2022

Hello Michelle B, Thank you for the great review of your stay! I am so happy you enjoyed yourself and hope to see you again soon! Best Regards, Tricia Grawet Asst General Manager

"Great hotel, amenities and location in downtown Moab!"
AwesomeCondo, 23 Août 2022

We stayed in the Main Street Suite (2 bedrooms/2 baths with balcony overlooking Main Street and mini kitchenette. Perfect for two couples for our 3 day/2 night stay exploring Moab and surrounding parks. The suite was clean, the breakfast very good, Jorge and Diego who worked breakfast, were especially helpful and friendly! We enjoyed the pretty pool after a hot day of hiking and appreciated the locked storage area for our luggage on day of check-out so we could go kayaking after we left the suite and come back to our locked luggage. The hotel is nicely updated and has a great location right in the middle of all the restaurants and outfitters so we walked to everything! Will definitely stay again when coming to Moab. All of the staff was very friendly as well.

Owner Response, 23 Août 2022

Hello AwesomeCondo, Thank you! What a great review! We are so happy that you enjoyed your time with us! It sounds like the Main Street Suite fit your party perfectly! Diego and Jorge are indeed fantastic! We could not get along without them! Come back again! Best Regards, Tricia Grawet Asst General Manager

"Great stay!"
kaitlynsevilla, 18 Août 2022

My mom and I stayed here during our cross-country road trip. We went to Arches for a couple hours and came back to a very clean, spacious room! Everything was perfect and the location was great. 100% would stay here again!

"Arches National Park"
David50123, 17 Août 2022

The night staff went above and beyond to get us access to Arches National Park the next day when we arrived not knowing we needed advanced reservations to be allowed in. They helped us get to the right web site and navigate through it to get us a time to get in the park at 9 AM the next day. Hotel was very well maintained.

"Outstanding"
chriswG1841PM, 16 Août 2022

Outstanding, just one night. Web site said pet friendly but front desk said they were not but she took care of us. Good location for dinner, several within easy walk. Complimentary breakfast is better than average. Would stay there again. Fabulous staff and very clean

"Great All Around"
Michaeljc676, 08 Août 2022

Everything about this hotel was excellent . The location is perfect walking distance to shops and restaurants, as well as a 10 minute drive to Arches National Park. The room was spacious and the breakfast was delicious with a great outdoor eating area. We also appreciated the guest laundry facilities. Most importantly, the service was impeccable. Shout outs to Michael at the Front desk and Jorge in the breakfast room - both were spectacular!

Owner Response, 08 Août 2022

Hello Michaeljc676, Thank you for the wonderful review of your stay! We agree, Michael and Jorge are both amazing and vital to our team! I have printed this off and will pass your compliments on to both of them! Please come again! Best Regards, Tricia Grawet Asst General Manager

"When you think Best Western PLUS - think of this place!"
William G, 05 Août 2022

Don't bother with the other "plus" location just down the road on the other side - it should not be a plus, but this place is much more than just a plus. It should be a premium! We canceled our reservation at that other "plus" location because it was old, dirty and appeared unsafe. Just down the road was this place and wow! We are glad we did. A great pool, an awesome breakfast. A great comfy and clean room in a perfect location if you want to walk around town I came in and explained the situation to the awesome girl at the front desk. She understood, and got me into a room at a decent rate on a moments notice. We'll never go anywhere else now. Stay here - you won't regret it. Good shower. Comfy and soft bed. Safe location and just well - a super PLUS.

Owner Response, 05 Août 2022

Hello William G, Wow! Thank you for the glowing review! We are so happy that you enjoyed our hotel! I am so happy that our Front Desk Agent was able to accommodate you! Please come see us again! Best Regards, Tricia Grawet Asst General Manager

"BW @ Arches"
paulboniog, 05 Août 2022

Great location. Great rooms. Wonderful staff. Loved it!!! I would recommend this place to anyone be as it's great for family. They have a pool! Close to downtown area where you can easily walk around their little town. Loved this place. I would go back!

Owner Response, 05 Août 2022

Hello paulboniog, Thank you so much for the wonderful review of your stay! We sure hope you get to return to Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Vacation stay"
Jackie S, 29 Juillet 2022

We stayed three nights here because it was close to several parks we wanted to visit. Very clean, nice friendly staff. Comfortable rooms. Good breakfast . Close enough to walk around shops in town and walking distance of some really good restaurants

Owner Response, 29 Juillet 2022

Hello Jackie S, Thank you so much for the wonderful review of your recent stay. We are so happy that you enjoyed your time with us and hope you return again soon! Best Regards, Tricia Grawet Asst General Manager

"Great Service"
remop913, 26 Juillet 2022

We had a great stay at the Best Western Plus Canyonlands Inn thanks to a great team running and taking care of the place. The Best Western is well situated in the center of Downtown Moab so that restaurants and shops can be reached by foot.

Owner Response, 26 Juillet 2022

Hello remop913, Thank you so much for the wonderful review! Please come see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Great outdoor spaces, easy walk to best of downtown"
TN_Travelerz, 23 Juillet 2022

Great breakfast (automatic pancake machine, hot chocolate machine and the other normal hot breakfast items)… very hospitable staff at breakfast! Lots of seating area indoor and outdoor, gorgeous! Great pool area. Good beds. The room felt a bit dated with finishes/carpet, but our 11-year-old children were thrilled. Very easy to walk to multiple restaurants including Pasta Jay's in the same parking lot. (The kids meal portions are very small). The Moab Information Center is directly across the street to pick up tickets for fiery furnace self-guided tour and watch the informational video. In my opinion it's best to do it 1 to 4 PM the day prior so you can start early in the morning. Crystal's Cake & Cones directly across the street… pricey ice cream and milkshakes, but a great memory, brought ice cream bag and ate on the outdoor Terrace at the hotel, overlooking the city of Moab. Souvenir stores within an easy walk. Fast drive to the national park…. If you choose to hike to delicate arch and need a breakfast before 6 AM start time, you can ask for a complimentary to go bag, with a granola bar, apple, yogurt, and a bottle of water.

Owner Response, 23 Juillet 2022

Hello elbkjb, Thank you so much for the great review! I am so happy that you enjoyed your time with u! We are so lucky to be in perfect spot to enjoy all those places you mentioned and our terrace is definitely the place to be! The room and hallway carpet is getting upgraded in January but all the rest of the furniture is relatively new! We went with a Moab theme and had the headboards custom made to mimic some of our rock formations here! I sure hope you get to come back again and experience the rest of our remodel! Best Regards, Tricia Grawet Asst General Manager

"WONDERFUL STAY"
ERLINDAW, 22 Juillet 2022

This was our 2nd stay in this hotel. We first stayed here in 2021 for 5 days. Front desk staff were very friendly and helpful, room is clean and big, breakfast choices are good and there's a patio to eat your breakfast. Hotel is in the main street, walkable to all restaurants and shops. We missed Tricia on our stay this time. She recommended the Xtreme 4x4 Hell's Revenge last time, and we had a blast. We stayed 2 days this time for a long road trip to San Antonio for our son's Air Force BMT graduation on 7-6&7. This time Morgan helped us by finding out from other tour company if our car is suit enough to do the Shafer Trail. Thanks Morgan. You're awesome. Although I had hesitation at first to do the Shafer Trail, my husband insisted on doing it. Scary, but, I survived. and had a blast.

Owner Response, 22 Juillet 2022

Hello ERLINDAW, Thank you so much for the wonderful review! I am so happy that you appreciated our Front desk team and I am so sorry I missed you! Morgan is quite amazing and I am so glad she took good care of you! I have been on Shafer trail and it is indeed quite scary, but well worth it! Please come see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Great spot for Moab home base"
rkellyrun, 10 Juillet 2022

Great hotel with nice pool and awesome downtown location. Close to Arches National Park and surrounding trails. Jumping off point for Canyonlands as well. Clean, working internet and guest laundry and fitness center were all nice as well.

Owner Response, 10 Juillet 2022

Hello rkellyrun, Thank you for such an amazing review of your recent stay. We are so happy that you enjoyed your time with us and hope that you return and stay with us again soon! Best Regards, Tricia Grawet Asst General Manager

"Clean and good location, but terrible value overall."
Faithina, 06 Juillet 2022

We were very disappointed with our choice to stay here. The room is big and was clean enough (with the exception of the carpet), and the staff was very, very friendly. But for $300 a night this place was a huge miss for us. For that price, I expect more. The rooms were very dark and dated. Some of the furniture matched, while the rest was all random, very cheap motel furniture that didn't even coordinate. There was a cheap Walmart looking curtain covering the closet. The bathroom was comically small and looked like a 1990's roadside hotel bathroom. The hallways have had a recent update, but there was paint all over that carpet from sloppy painters. We felt like we were staying in a very low budget motel for $300 a night when there were several new hotels down the street for the same price or less. It was a holiday week, but this was the third hotel I've stayed at in less than a week, and I'll be at two more after this one, all in resort or tourist destinations. This room was more than any of the other hotels I booked for this holiday week. The other hotels were wonderful, as is the one I am currently en route too (having previously stayed there). So this was such a let-down. Breakfast was above average, though, and if you're interested in being within walking distance to the shops and restaurants, the location is good. The breakfast area was also lovely. If the rate had been half the price that it was, it would have met my expectations for what I paid. But at the price they charge, no way. Terrible value and much, much better options down the street.

Owner Response, 06 Juillet 2022

Hello Faithina, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards, Tricia Grawet Asst General Manager

"Great Location AND Staff"
lisvelasco2001, 22 Juin 2022

The hotel is in a great location. You can walk everywhere. The staff was very accommodating at all times and not just the front desk. The breakfast attendants were always smiling and helpful. There is lemon water in the lobby which is q nice touch. Rooms were always clean. The only reason I gave it 4 stars instead of 5 is because the hallways could use a little updating. We would definitely return with our family. We were there for 8 nights.

Owner Response, 22 Juin 2022

Hello lisvelasco2001, Thank you so much for the wonderful review! We appreciate your kind comments. We are indeed in the middle of updating our hallways among other areas of the hotel. The carpet, unfortunately, did not come in time for us to install it before the season started. We do have it waiting to be installed along with room flooring in the month of January. We hope you come back to see all the upgrades we will have next season! Best Regards, Tricia Grawet Asst General Manager

"Great location - staff needs to be trained to be nicer"
Loveagreatvacation, 18 Juin 2022

The location is in the center of Moab walking distance to great restaurants and shops. Short drive to Arches NP, Canyonlands NP and Dead horse SP. Stayed two nights. Rooms are spacious and clean and pool area is nice. Breakfast was good. My complaint is that when we arrived after a very long drive we were told by the staff at the front desk that they were oversold and they didn't have a room for us even though we had a confirmed reservation from Expedia. . One of the staff was very rude and belittled us for booking through Expedia. I have actually seen this at other Best Westerns where the staff has an attitude if you didn't book directly with them and tend to not want to help you. Eventually the manager came and found us a room and our stay was saved.

Owner Response, 18 Juin 2022

Hello Loveagreatvacation, Thank you for the review of your recent stay. I do apologize for the experience you had during check in. I did speak to the clerk in question and she apologized profusely and did not mean to offend you. She was trying to give some advice when it came to 3rd party bookings but it apparently came out in the wrong way. I am so happy that Candy, our GM, was able to come in and help resolve the situation. I do hope you come back and stay with us again in the future! Best Regards, Tricia Grawet Asst General Manager

"The best place to stay in Moab"
FellowTraveler526908, 15 Juin 2022

This is by far the best location to stay in Moab. You can walk to all restaurants, the grocery store, and the best shops. It is also 10/10 service. The room was so clean and the breakfast was top notch. Rooftop patio to eat breakfast or have a drink (byob) at night. Great view.

Owner Response, 15 Juin 2022

Hello FellowTraveler526908, Thank you so much for giving us such a great review! We hope you return to Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Great stay"
Passport56409, 05 Juin 2022

We rented one of their suites. Very nice, rooms were very clean. The hotel is located in the downtown area and it's a short walk to everything. They have a fabulous breakfast layout including eggs, potatoes, and pancakes. Nice heated swimming pool. I would definitely recommend staying here.

Owner Response, 05 Juin 2022

Hello Passport56409, Thank you so much for the wonderful review of your stay! I am so happy to hear that you enjoyed your stay especially the breakfast! Please come visit again! Best Regards, Tricia Grawet Asst General Manager

"Great Stay at Best Western Canyonlands"
eagles5358, 01 Juin 2022

We stayed at Best Western Plus Canyonlands Inn near the end of a two-week trip through Colorado, Arizona and Utah. Staff upgraded our accommodations and provided a great stay. We were close to multiple canyon and river activities, shops and restaurants. The complimentary breakfast was excellent, our room was large and clean, and staff were very friendly.

Owner Response, 01 Juin 2022

Hello eagles5358, I am so happy to hear that you enjoyed your time with us! Thank you for writing us a glowing recommendation! Best Regards, Tricia Grawet Asst General Manager

"Best hotel on our trip so far"
JENNIE B, 25 Mai 2022

We are currently staying at this hotel and like everything about it especially the staff who without exception have been friendly and helpful. Our room on the second floor is quiet & comfortable with everything we would need including a safe which is so helpful as we re not carrying around passports , driving licences , cash etc . As someone has previously mentioned the luggage carts can't go to all rooms because of some steps mid corridor but we were very impressed that when seeing the problem for us a couple of members of staff offered to carry our cases to the room . The room staff deserve a special mention as they have been really excellent but both the staff in the breakfast room and also reception staff too have been really good . This has definitely been the best hotel on our trip from Zion to Moab . We recommend it to any travelers. .

"Free Breakfast with a view"
kathybarbie1223, 21 Mai 2022

Our room was clean and spacious. The AC works great in our room. So many times you visit and aren't able to temperature in your room to your liking. We enjoyed our breakfast upstairs overlooking the mountain. I would recommend this location.

"Spacious rooms and great location!"
bigthicket, 14 Mai 2022

Great hotel to stay at if you want to be close to restaurants and shopping and just a short driving distance from Arches and Canyonlands. We were on 2nd floor which is no problem unless you have lots of luggage. ( which we did since we were staying here 4 days and were on a two week driving trip). We put all our items on a cart that they provided only to realize that there is only one smaller elevator and then when we got to the 2nd floor there was a small set of stairs to get to our room so we had to unload and carry it the rest of the way. Rest of time till it was time to leave we used the stairs. The rooms here are very comfortable and in room 208 we had no noise. We loved their breakfast and the staff there( Diego and Jorge) were awesome! The rooms were roomy, had a fridge, microwave, coffeemaker, nice size tv, a safe, reading lights above the beds, and 2 sinks. The internet was ok. Little pricey but pretty much what we expected for the area.

Owner Response, 14 Mai 2022

Hello bigthicket, Thank you for the wonderful review! I will be more than happy to pass your compliments on to our staff! Diego and Jorge are both amazing assets to our team and we are so grateful to have them! Please come see us again! Best Regards, Tricia Grawet Asst General Manager

"Great base for our Moab adventure"
L6463JDvincentp, 14 Mai 2022

Efficient check in. Clean room. Comfortable bed. Great breakfast with fresh food and eggs that were made on-site. Friendly helpful staff with recommendations for good places to eat and things to do. Would stay again.

Owner Response, 14 Mai 2022

Hello L6463JDvincentp, Thank you so much for the awesome review! We are so happy that you enjoyed your time with us and loved our breakfast! Have a wonderful day! Best Regards, Tricia Grawet Asst General Manager

"Far exceeded our expectations"
ruffled1, 12 Mai 2022

Super clean, updated quiet room, great breakfast and in the heart of everything. We walked everywhere—it was incredibly walkable. For vegan options, highly recommend Moab Garage and Gloria's (right across the lot). Gloria's has fresh juices too. Fantastic stay, we would definitely come back.

Owner Response, 12 Mai 2022

Hello ruffled1, Thank you so much for the awesome review! We are so glad you enjoyed your time with us! Best Regards, Tricia Grawet Asst General Manager

"Nice Stay"
CraigandDebVA, 12 Mai 2022

Beautiful location with nice views of the canyons. Located in the heart of the town close to shopping. Good breakfast with an exceptional hard-working staff. The next time we come to town we will probably stay there again.

"Great location"
Lynda F, 07 Mai 2022

The location in town is great--we loved walking to restaurants and shops after busy days hiking in the parks. The room was clean and spacious, and the beds were comfortable. It was easy to get to Arches and Canyonlands from here, and though it is in the middle of a busy area of Moab, we found it quiet. The breakfast room was well run, and the staff was great. We drove by the hotel on the way in, as it doesn't completely look like the photo from the street. It was on the pricey side--the most expensive spot we stayed for our 10 day Utah trip, but it was Jeep Week, so everywhere was expensive. Pasta Jay's next door is very good, and Spoke's ice cream nearby is also yummy!

Owner Response, 07 Mai 2022

Hello Lynda F, Thank you so much for the wonderful review of your stay! I am so thrilled to hear that you enjoyed your time with us! Please come back and stay again! Tricia Grawet Asst General Manager

"Clean and Friendly"
257garreth, 03 Mai 2022

Cleanest hotel pool I've seen. Breakfast was great and the staff at breakfast were super friendly and helpful. Great location in town. Near a food truck park and some great ice cream. Nice ice machines to restock our cooler for day outings.

Owner Response, 03 Mai 2022

Hello 257garreth, Thank you so much for the wonderful review of your stay! We pride ourselves on our breakfast, so I am happy to hear you enjoyed it. Come back again soon! Best Regards,m Tricia Grawet Asst General Manager

"Terrible Coffe"
robertmaster123, 01 Mai 2022

Overall it was OK. Coffee was about the worst I had. Either they never get rid of old grounds or clean machine. For the price I would have expected a better breakfast. Good location within walking distance of many restaurants. If in area would probably go back

Owner Response, 01 Mai 2022

Hello robertmaster123, Thank you for the review of your recent stay at our property. I want to assure you that we in no way use any kind of old grounds and that our coffee is made fresh continually all day long. We also clean our machine on regular basis. I do apologize that you did not like the taste of it. We use Farmers Brothers in the breakfast room but have individual pods of Seattle's Best in the rooms if you prefer. We normally get rave reviews on our breakfast so I would love to hear what you would suggest we add to the lineup. We are always looking to improve. I do hope you get to come back again! Best Regards, Tricia Grawet Asst General Mananger

"Overpriced Noisy Town Center"
cruisingseattle, 29 Avril 2022

This hotel was almost 500 a night late April. Parking limited since it's right in town, noisy. The room is OK the carpet is maybe being replaced as it was torn up in the hallways and rooms, pillows were not even pillows they were half size and you could feel the stuffing lumps. Air conditioner loud and microwave didn't work well. Fairly clean and no issues at check in. If you want to be right in town and like the mob scene it's fine but not worth the price at all!

"Late april stay"
anony, 26 Avril 2022

It is right in the middle of Moab ( center and main). After driving through and to parks and sights all day, it was nice to come back and not have to get in car again and look for parking for dinner. Can walk to a variety of restaurants, souvenier shops, and the visitor center is across the street. There is a pool and large jacuzzi area. Interesting feature is that the breakfast is served on the top floor and can eat outdoors on the roof top in nice weather. For hotel free breakfast, there was plenty to choose from. No problem with room. Clean/updated.

Owner Response, 26 Avril 2022

Hello anony, Thank you for the wonderful review! I am so happy that you enjoyed your time with us! Please come visit again soon! Best Regards, Tricia Grawet Asst General Manager

"Right in the center of Moab..."
tvvvv2016, 22 Avril 2022

Well situated Best Western is about what you'd expect. By no means a resort or luxury spot, but comfortable and well maintained. Breakfast was better than some of the other Best Westerns we stayed in. Nice, but small, pool and hot tub. Linens were of low quality, internet was wonky and didn't work all that well, but staff was friendly and all in all, we enjoyed our stay. Is it a Four Seasons...no! But is it a decent, comfortable hotel in Moab...yes!

Owner Response, 22 Avril 2022

Hello tvvvv2016, Thank you for the informative review of your recent stay. I do apologize that our sheets and internet did not exceed your expectations. Unfortunately sometimes in Moab the internet can be spotty, however if that happens next time you are here be sure to call our Internet support line. There is a tent card on the desk in your room and one of their amazing techs can help with any issues that arise. I am happy you enjoyed the rest of the hotel and the staff! Thank you for staying with us! Best Regards, Tricia Grawet Asst General Manager

"Excellent Hotel!"
MLMcEwen, 19 Avril 2022

Our stay was one of the best hotel experiences we have ever had! The staff was extremely helpful, the hotel was very clean, the breakfast buffet was excellent, and the location is ideal. We didn't have a car and were able to walk to everything we needed.

Owner Response, 19 Avril 2022

Hello MLMcEwen, Wow, what a wonderful review! Thank you for your kind words. I am so happy to pass your compliments on to our staff! Please come see us again! Best Regards, Tricia Grawet Asst General Manager

"Great hotel!"
lsorese, 16 Avril 2022

Perfect location to all the restaurants and shops! Clean and well maintained property with a friendly staff. Breakfast had a variety of items such as eggs, make your own pancakes, fruit, cereal, etc. Great experience!

Owner Response, 16 Avril 2022

Hello Isorese, Thank you for the great review! I am so happy you enjoyed our breakfast as that is one of the things we pride ourselves most on! We try to keep it healthy and full of options! Please come back and see us soon! Best Regards, Tricia Grawet Asst General Manager

"Convenient location - good breakfast"
db7477, 14 Avril 2022

We enjoyed a nice three night stay at the BW Canyonlands Inn. The room was large and well equipped. The hot breakfast options were good. The Inn's conveniently located to restaurants and shopping. The entrance to Arches National Park is only a few miles away.

"Great stay!!"
madisonmuddler, 08 Avril 2022

Great hotel with excellent staff and updated features. Clean rooms, nice lobby, great breakfast buffet (Jorge, breakfast mgr does an exceptional job!!), very nice rooftop patio with firepit and seating under thermo heaters. Staff was very professional, friendly, and attentive to every need. Hotel is located in center of town so great access to all of Moab's downtown areas and activities. Great stay!!

"Excellent Accommodations"
HMarieH, 08 Avril 2022

This hotel is fantastic. We had a large room with a King sized bed. The room was very spacious, had a place for all our luggage, the bathroom was also generous in size and had everything we needed. Breakfast was included and there were many good choices. The breakfast area was spacious and one could even eat outdoors on the roof-top. The hotel is well situated in downtown Moab. I would highly recommend this hotel, it has everything you could need or want!

Owner Response, 08 Avril 2022

Hello HMarieH, Thank you, thank you! This is such a great and informative review! We appreciate your kind words! Please come see us again! Best Regards, Tricia Grawet Asst General Manager

"Great place to stay in Moab"
VirginiaMomTraveler, 08 Avril 2022

The BW+ Canyonlands Inn exceeded our expectations during our recent stay. Great location and a perfect base for exploring Arches/Canyonlands. The included breakfast was quite good with a variety of options. The staff working breakfast were nice and helpful. Actually we found all of the Inn's staff we interacted with to be friendly and helpful esp front desk! Our room was clean and quiet. We would recommend this hotel and stay again if we got back to Moab.

Owner Response, 08 Avril 2022

Hello VirginiaMomTraveler, What a wonderful review! Thank you so much! It makes me so happy to know that you enjoyed your stay and our staff exceeded your expectations! Please come back soon! Best Regards, Tricia Grawet Asst General Manager

"Superior Service"
333daniellee, 03 Avril 2022

We have stayed at several hotels over the course of our road trip and the staff at this hotel was so helpful. We had a late night arrival and found ourselves in need of several things and Mike at the front desk was incredibly accommodating and went above and beyond to meet our needs. Thank you!

Owner Response, 03 Avril 2022

Hello 333daniellee, Thank you for the wonderful review! Michael is indeed a wonderful employee and we are so grateful to have him as part of our team! I will be more than happy to pass your compliments on to him! Best Regards, Tricia Grawet Asst General Manager

"Great location, excellent breakfast, knowledgeable & friendly staff"
itznac, 02 Avril 2022

Liked how clean & hygienic the rooms, corridors, breakfast area, gym & pool areas look & felt. Love the mattresses-gave us a good night's rest, after a day of cycling. On the website, found it strange that a 1 bed bedroom costs more than a 2-bed bedroom, so, we opted for the 2-beds & used only one. Lots of towels! Nice that there's a coffee percolator & a microwave but didn't need to use either as there's coffee/tea in the lobby area that's accessible 24hrs. Also, a choice of restaurants surround the hotel. Seriously, do people really need them? Overall, we were very pleased with our stay. The only disappointment was our inability to get seats at ‘Desert Bistro', across the road from Best Western Canyonlands….I know, it's not associated with your hotel. Thank you for making our stay comfortable & memorable.

"Great place to stay in Moab"
Lisa O, 31 Mars 2022

My family of 3 was so comfortable and happy at this hotel. The rooms were spacious and comfortable, the pool and hot tub were a hit, and the breakfast that is included was great. There were so many breakfast options both hot and cold and the staff was amazing, helpful, and friendly. This hotel is walking distance to a bunch of restaurants and shops, and a short drive to Canyonlands and Arches. We will definitely stay here again the next time we are in Moab.

"Great staff"
terrymP8375SA, 27 Mars 2022

Wonderful location to shop around town or have dinner. The patio, which is off the second floor breakfast room, has an electric fire pit which was lovely to sit out in the evening. People were enjoying the pool and hot tube. We did not bring suits though, wish we had.

"Excellent property in perfect location"
Wendy S, 25 Mars 2022

We were very pleased with this hotel. The location right in downtown Moab was great with easy access to Canyonlands and Arches. The room was well appointed and prepared to a standard of much higher-end hotels (toilet paper end shaped into a rose, etc.). The staff was extremely accommodating.

"Great Stay"
lisacX5358ER, 20 Mars 2022

Recently stayed at this hotel on a recent trip to Moab with my husband and adult daughter. We stayed for 5 nights. The hotel was very clean, quiet and close to everything in town. The room was clean and the beds were comfortable. They provided us with extra towels and toiletries as needed. The hot tub was great after a long day of hiking. The breakfast was a great. Plenty of offerings and the staff that manned the breakfast were super friendly, attentive and made sure you had everything you needed. I would highly recommend this hotel if you are in the Moab area.

"A Beautiful facility in a beautiful location"
B8983UQnancyb, 06 Mars 2022

Moab is a beautiful town, surrounded by mountains, parks nearby and a quaint feel to this special place. The Inn was very attractive, clean and well appointed. The staff was always willing to greet us, answer any questions and chat about the town and hotel. The breakfast area was spacious with a view and indoor/outdoor seating. The food was good and the staff extremely cordial and kind.

Owner Response, 06 Mars 2022

Hello B8983UQnancyb, Thank you for the wonderful review! It is always nice to hear that we are doing a good job of taking care of our amazing guests! Best Regards, Tricia Grawet Asst General Manager

"Don't book the suites if you want to sleep in past 6am."
jennifernU3856TK, 06 Mars 2022

Although the 2 bedroom suite was spacious and comfortable, the pool and breakfast were great, location is perfect, unfortunately the suites are located on top of a restaurant that starts slamming doors and playing loud music at 6am. I wouldn't recommend the suites for this reason.

Owner Response, 06 Mars 2022

Hello jennifernU3856TK, I do sincerely apologize that you had an unpleasant experience in our Signature Suites. We have had a meeting with the Managers of the restaurant and can assure you things like that will not be happening again. I do hope you come back again and give us a second chance at a better impression! Best Regards, Tricia Grawet Asst General Manager

"Best Best Western!"
Debi S, 02 Mars 2022

I stay at Best Westerns very regularly, and this one was the best I've been at in a long time! The room was clean and spacious, the breakfast buffet offered lots of hot and delicious choices. I would definitely stay here again...and again!

Owner Response, 02 Mars 2022

Hello Debi S Thank you so much for the amazing review of your recent stay! We are so happy to hear your stay was a good one! Please come see us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Don't stay here"
wrlesh, 05 Février 2022

Hotel in process of being remodeled and is a mess. Website says remodel is completed and it seems to have just started. Our room was nice, breakfast was good, but wait until remodel is completed before staying here. Lots of problems with the room keys not working, which is a problem when it's in the 20s and you're trying to unload your car and can't enter from the parking lot. I'm usually a big fan of Best Western but was very disappointed overall.

"Great Service!"
Robin L, 13 Janvier 2022

With all the talk of unhappy employees and poor service, I am happy to say this hotel was exemplary in every way! Knowing they were short staffed, I was impressed by how friendly and attentive everyone was. Kudos to everyone who demonstrated the true meaning of hospitality!

Owner Response, 13 Janvier 2022

Hello Robin L, Thank you so much for such an amazing review! We definitely pride ourselves on our staff so to have you notice them is a wonderful feeling! We hope you get to come back to Moab again in the future! Best Regards, Tricia Grawet Asst General Manager

"Marvelous Moab"
SoCalBagLady, 03 Janvier 2022

What a lovely hotel in an even lovelier area! We enjoyed the area, and when a snowstorm kept us from sightseeing, we hunkered down for a down day in comfort. Breakfast is far beyond standard, and the room we had included a kitchen stocked with kitchen necessities making our brief lockdown even more comfortable.

Owner Response, 03 Janvier 2022

SoCalBagLady, Thank you so much for the wonderful review you left us! I do hope you get to return soon while we are having great weather! Moab has so much to offer! Best Regards, Tricia Grawet Asst General Manager

"Excellent suite for a family stay"
stacey805, 02 Janvier 2022

Clean, beautifully decorated, with kitchenette and living area allowed our family plenty of room to relax in between trips to the Arches and Canyonlands National Parks and the awesome town of Moab. Highly recommend!

Owner Response, 02 Janvier 2022

Hello stacey805, Thank you for the great review of your stay! I am so happy that you were pleased with our property and will recommend us! Best Regards, Tricia Grawet Asst General Manager

"Great option for a visit to Arches NP and Canyonlands NP"
cd68046, 31 Décembre 2021

My husband and I were seeking a King bed/NP/NS for two nights (11/29 and 11/30) as walk-in guests in Moab to visit/hike Arches National Park after driving in from Albuquerque. NM. The front desk agent was very efficient checking us into a King Suite and we were very pleased to find a cavernous room w/ bed, sofa, chair, large desk, microwave, fridge, flat screen, all clean and comfortable. Appreciated the sink & vanity in both the bathroom and the dressing area allowing my husband and I get ready for the morning at the same time. Breakfast both mornings was hot and plentiful - the attendant was pleasant and attentive. We also appreciated the coffee/tea/cocoa/cider station in the lobby and the front desk agents were efficient, provided excellent restaurant suggestions we could walk to and even patiently helped me sign on to their WIFI. ***Request a room toward back of property to minimize road noise from HWY 191 and let front desk agent or reservation agent if you have mobility issues as although there is an elevator, we encountered several steps in the hallways on the second floor.***

Owner Response, 31 Décembre 2021

Hello cd68046, Thank you so much for the great review! We appreciate the very thorough and thoughtful information for our future guests! We do hope you get to come back and visit us again soon! Best Regards, Tricia Grawet Asst General Manager

"Just book it!"
RangerReda, 29 Décembre 2021

Excellent place to stay! Excellent staff! If you are weighing booking it just book it! You won't be disappointed. Great staff! Great amenities! Great location! Very comfy beds! (Very important to me) Very clean! An overall great experience.

Owner Response, 29 Décembre 2021

Hello RangerReda, Thank you so much for the wonderful review and recommendation! We do pride ourselves on our staff and cleanliness so it makes me happy to know that we shined in that department! Best Regards, Tricia Grawet Asst General Manager

"Great Place to Stay!"
Jodi D, 15 Décembre 2021

The location is great! Walking distance to many places to eat. 5 minutes away from Arches. Also the continental breakfast was really good. My favorite thing was the hot tub area. We love spending time in the hot tub, especially after a long day of hiking, and this one is huge!! It's nice to have space for more than 2 couples without feeling crowded and awkward.

Owner Response, 15 Décembre 2021

Hello Jodi D, Thank you for the great review of your stay! Please come back again soon! Best Regards, Tricia Grawet Asst General Manager

"Great Value"
Arnie-Kathy, 11 Décembre 2021

Front desk people were very nice and helpful in making suggestions of where to eat . The price was reasonable . Great location in town , with a variety of restaurants and stores . The rooms are spacious and very comfortable . Would recommend for anyone to stay .

Owner Response, 11 Décembre 2021

Hello Arnie-Kathy, We are so happy you enjoyed your stay with us and hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Super clean and great location!"
shannonwixted, 02 Décembre 2021

We booked this hotel over the Thanksgiving weekend and were not disappointed. The room was spacious and very clean. We had housekeeping daily, a fridge and microwave in the room and everything else we needed to make our stay comfortable. The hotel is located on Main street which had most local restaurants and shops within walking distance. We had a rental car so Canyonlands, Dead Horse State Park and Arches were a short drive. We also loved the hot tub after a long day of hiking in the parks. This was everything we needed! Also, the front desk staff was very friendly and accommodating.

Owner Response, 02 Décembre 2021

Hello shannonwixted, Thank you for writing us such an amazing review of your stay! We are so happy that you enjoyed! Best Regards, Tricia Grawet Asst General Manager

"Hotel in the heart of Moab"
Jaime J, 30 Novembre 2021

I'll be honest...I really wanted to stay at the Hilton Hoodoo but decided it was crazy to spend $500+ a night on a room when we'd only be there to sleep basically. We were in Moab for a long weekend mom & me adventure to Arches Nat'l Park. After reading so many great reviews I decided to book the Best Western. No regrets! The location is perfect. It's on the main drag where all the restaurants and shops are within walking distance. We stayed 3 nights here for the cost of what 1 night at the Hilton Hoodoo would've been. Instead we walked over to the Hoodoo for drinks from their bar one night and sat outside by the pool. Back to the Best Western - our room was very nice and the beds were so comfortable. Coffee and tea provided in the room. Housekeeping came every morning, which is a first for me since Covid and I've stayed at a lot of hotels over the last year and a half. It was so nice to have housekeeping back!! The pool and hot tub here are really nice actually. The hot tub is big! Lots of pool towels always available. Breakfast was impressive, quite the spread for a complimentary breakfast. Heat lamps outside will be turned on at request if you want to eat breakfast outside. There's also a gas firepit outside on their rooftop patio. Overall we had a terrific stay here and would absolutely stay here again.

Owner Response, 30 Novembre 2021

Hello Jaime J, Thank you so much for such an exceptional review! We are so happy that you enjoyed your stay with us! Please come back again soon! Best Regards, Tricia Grawet Asst General Manager

"The Best!"
2727ms, 16 Novembre 2021

Like many reviewers before me, I have rarely, if ever, stayed at a Best Western, believing they are all 2* or less ~ well not this one! The room was HUGE; clean; and updated. The service was outstanding and the location is perfect!

Owner Response, 16 Novembre 2021

Hello 2727ms, Thank you so very much for your wonderful review! We appreciate your kind comments and sincerely hope you can come back and visit us again soon! Best Regards, Tricia Grawet Asst General Manager

"Excellent"
MelCohen523, 15 Novembre 2021

Great hotel. Excellent breakfast and staff. Heated pool. Rooms and hotel were clean. Staff was attentive and helpful especially breakfast staff. 5 star rating. Excellent location for Arches National Park. Close to many good restaurants. M. Cohen DDS

Owner Response, 15 Novembre 2021

Hello MelCohen523, Thank you so much for taking the time to write us such an amazing review! I will be more than happy to pass your compliments on to our stay! I hope you get to return to Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Perfect Location"
RRinUT, 15 Novembre 2021

The hotel is perfectly situated on the corner of Main and Center. Shops and restaurants are an easy walk. The hotel was clean, the pool/jacuzzi were warm (in November), and the staff were very courteous. The breakfast was fresh and hot each morning. We will stay here again the next time we are in Moab.

Owner Response, 15 Novembre 2021

Hello RRinUT, Thank you for the wonderful review! We are so happy that you enjoyed your stay with us! Best Regards, Tricia Grawet Asst General Manager

"Excellent Stay here"
TravelerPhiladelphia, 14 Novembre 2021

We loved everything about this hotel. Tiana at the front desk was very helpful after we realized Hotels.com had messed up our 3-night stay by splitting it into 2 separate reservations. She figured it all out for us. The location is perfect -- walked to dinner every night, and did some shopping nearby. The room itself was very nice -- had 2 separate vanities and sinks, and the shower had great water pressure. Breakfast was a highlight. Not only was the food real food (not cellophane-wrapped junk) that was always hot and tasted fresh, but the men who kept the room clean and well-stocked were amazingly friendly and a pleasure to see so early in the morning. They deserve special praise! If all Best Western plus places are this nice, I can't wait to stay in another one!

Owner Response, 14 Novembre 2021

Hello TravelerPhiladelphia, I am so happy to hear that you enjoyed your stay and that Tiana was able to fix your situation! She is definitely an asset to our team! We try very hard to make sure our breakfast is up to par and makes for a good start to our guests day! Please come back and see us again! Best Regards, Tricia Grawet Asst General Manager

"vacation"
hrdrckclmr, 12 Novembre 2021

I try to stay at Best Western hotels whenever available, and am rarely disappointed. Canyonlands Inn is one of the better properties that I've stay at. Very centrally located, the front desk staff are helpful and knowledgeable with food recommendations.

Owner Response, 12 Novembre 2021

Hello hrdrckclmr, Thank you so much for the amazing review! I will be more than happy to pass your compliments on to our Front Desk staff! Please come back again soon! Best Regards, Tricia Grawet Asst General Manager

"Great quality, tight squeeze "
Buckeye1978, 10 Novembre 2021

Once we figured out our 2 BR room was above the adjacent restaurant (not in the main hotel), we settled in. Nice decor and amenities after a long day hiking (pool, hot tub) and only a few minutes from Arches NP. Only real complaint was the lack of parking which is apparently common in downtown Moab. Decent little workout room too.

"Updated and very nice"
jenniferbJ840VT, 09 Novembre 2021

This hotel was a wee but pricey. But all in Moab are. The hotel was very clean. It also was very modern. The staff was super friendly and helpful. The hotel is easy walking to several restaurants and shops.

"Great value!"
Travis I, 08 Novembre 2021

This hotel is priced well, maybe better than it should be. It's clean and well-kept. Our room was comfortable. The complimentary bike storage was really helpful. The staff is attentive, the hot tub is relaxing, the breakfast includes good options. We enjoyed our stay!

"Great In town Moab location"
Trideb1, 08 Novembre 2021

Great hotel. Clean, fun decor, mini fridge. Loved the pool, hot tub and hot breakfast buffet. Used the bike storage one of the days which was great. Loved to be able to walk to any place we wanted to eat at for dinner. Our room was quite and lots of space. Nice and courteous staff!

"Excellent Hotel"
karensales2021, 06 Novembre 2021

We traveled to Moab to visit Canyonland and Arches National Parks and to eat at a particular restaurant. We picked this particular hotel because of its walking proximity to the restaurant. We were pleasantly surprised to find out what a well maintained and pleasant facility it turned out to be. Would not stay anywhere else if in Moab again.

"Central Location, Great Hotel"
Elai303, 01 Novembre 2021

I chose this hotel because of the location, breakfast and reviews. Location - it was great to be located in downtown Moab near lots of restaurants - all walking distance. After so much driving during the day, it was a great benefit. Breakfast - The breakfast offered lots of choices and the breakfast room staff were helpful and welcoming. It was nice that the breakfast started at 6 am, so we got an early start on our day. Other - The room was great. We liked having the separate sink outside of the bathroom to make getting ready easier. The pool area was nice. I liked that they offered trash and recycling near the entrance to the hotel. The refrigerator is a must have - kept a jug of water ready to refill our water bottles.

"Perfect location"
hbatter, 31 Octobre 2021

We chose this best western as it is in the middle of the town so it was easy to walk to restaurants shops etc. our room was quite large with 2 kings and a small couch, I would recommend a room facing away from the Main Street like ours was, as it was very quite (the street noise is loud with all the trucks). They are doing daily housekeeping services which was great, full free breakfast (not a bag as I think it still says when you check in). The breakfast was varied, including hot eggs etc, and pancakes. The room however is small and there is NO social distancing of the tables, so if that concerns you you will have to bring your breakfast back to your room (the patio was not open when we were there). There is a fairly nice pool we didn't use.they do have locked mountain bike storage if you need that.

"Great place to stay in Moab"
chrisully11, 24 Octobre 2021

We recently had a great 2 night stay. The room was updated and very comfortable! The location for visiting Moab was perfect. Walking around on the main shopping street was easy with lots of restaurant choices nearby as well. The front desk staff were also very helpful with a billing question and replacing our room keys when we misplaced them. We also made use of the guest laundry facilities during our stay, which was really helpful on a long road trip! The free breakfast was nice as well! I would absolutely stay here again!

Owner Response, 24 Octobre 2021

Hello chrisully11, We sincerely appreciate your amazing review of your stay! We strive to be #1 in customer service and I am so happy to hear that we are succeeding! We do hope you get to return to Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Clean,, quiet, excellent location"
crabapple58, 21 Octobre 2021

The rooms were large, clean, lots of parking, on the main road, easy walking distance to all the shops and restaurants. Staff polite. The breakfast had numerous choices and the breakfast were always ready to help. Jorge had a smile for everyone, everyday . There was fresh fruit daily, oatmeal, yogurt + the usual hot buffet bar. Plenty of seating for social distancing. Pool and spa were clean and surrounding area tended to.

Owner Response, 21 Octobre 2021

Hello crabapple58, Thank you so much! This was such a kind review! We adore Jorge and will be more than happy to pass your compliments on ro him! Please visit again soon! Best Regards, Tricia Grawet Asst General Manager

"Outstanding experience"
Venture311125, 17 Octobre 2021

This hotel is a Best Western crown jewel. The staff were helpful, professional and courteous. The breakfast provided was absolutely delicious. The food fresh and options many. From hot breakfast foods to cold choices as well. We had a truly wonderful experience and will definitely be staying at this location again in the future.

Owner Response, 17 Octobre 2021

Hello Venture311125, Thank you so very much for the glowing review! We are delighted to hear of your wonderful stay! We are starting to do some remodeling and will be done by Spring, so please come back and check us out! Best Regards, Tricia Grawet Asst General Manager

"Satisfactory"
JLG8642, 15 Octobre 2021

We had trouble getting a clogged toilet repaired. Apparently, there was no plunger available on site. We offered to go out and purchase out own plunger! We did eventually have the problem resolved. On a brighter note, the breakfast attendant was spectacular. They have clearly marked gluten free options, in case that is a concern. We could easily hear conversations in the next room, so be wary if you're looking for a quiet room.

Owner Response, 15 Octobre 2021

Hello JLG8642, Thank you for taking the time to write us a review of your recent stay. I do sincerely apologize for the confusion regarding the plunger. We have multiple plungers available and I am at a loss as to where they would have been the night you needed them. Normally we have at least one up at our Front Desk as well as a few more in our Maintenance room. I have made sure our clerks are aware of where to correctly look for one if the need arises again and if one is not found they are to contact our Maintenance staff immediately. I do hope you will come back again so we may make a better impression on you! Best Regards, Tricia Grawet Asst General Manager

"Comfy, clean, convenient"
purplehair59, 15 Octobre 2021

Nice room with extra sink outside bathroom. Lots of lighting, lots of outlets. Maid did a great job, left lots of towels so we didn't have to beg for extras. Internet was okay, on the slow side. Breakfast was fair, nothing to brag about. Coffee was terrible. Hotel is 10 min from Arches Park. Hotel is in a block surrounded by restaurants - no need to drive. And, for those of us in the "in crowd:" Tesla chargers on site! I am only giving 4 stars on cleanliness because the room carpeting wasn't great. But all the linens were sparkly clean.

Owner Response, 15 Octobre 2021

Hello purplehair59, Thank you for the review of your stay! I am so happy that you appreciated our Housekeepers! They do an excellent job keeping the hotel clean! We are actually in the process of replacing our room and hallway carpet. It is only a few years old but we unfortunately picked a pattern that does not age well, so we definitely learned our lesson on with that! I do hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"large clean rooms, great breakfast"
Mike_OCP, 11 Octobre 2021

Rooms were large and clean. Breakfast was good, can go out on roof deck and enjoy the sunrise. It rained at night, otherwise would have sat out on the roof deck and watch the stars. Great central locations with lots of places to eat and shop within walking distance.

Owner Response, 11 Octobre 2021

Hello Mike_OCP, Thank you for the great review! Our 2nd floor deck is indeed one of the best spots in Moab! Hopefully next time you come to Moab the rain will stay away so you are able to enjoy it more! Best Regards, Tricia Grawet Asst General Manager

"The Best Hotel I've stayed at in 2 years"
Ronald M, 09 Octobre 2021

The hotel had room service. Everyday! Now, that may seem normal but in these covid times it is not. I really appreciated this service. The room we stayed in was well equipped with excellent furnishings. It was the best hotel Ive stayed at this year without a doubt.

"Close to everything and luxurious!"
Hannah J, 30 Septembre 2021

Stayed here during our trip to arches and did not regret it! Stayed two nights. Gosh lots of great things to say about our stay. The room was big, great beds and pillows, and nice shower. Our roomed was cleaned while we were out and about which was a surprise but greatly appreciated! The hot breakfast was delicious. They offered potatoes, eggs, omelets and bacon for the hot dishes which were great fuel before our day of hiking. Also the breakfast opened at 6 which was great for getting started early to go explore. They also offered outside seating during breakfast so you could watch the sunrise - fantastic! The hotel was walking distance to lots of shopping, restaurants and ice cream which made for a great second half of the day of hiking and enjoying Moab. Only thing that would have made our stay perfect is if it had a larger freezer as part of the mini fridge so we could have kept our ice packs frozen on our road trip. Highly recommend! You gotta stay here if you're coming to Moab!

"Great place to stay"
dadena, 27 Septembre 2021

We stayed three nights and this was probably our favorite place during two weeks of travel. The service, comfort, and cleanliness were outstanding, and our room was extremely comfortable. We stayed in a King suite which included a desk and sofa. The bed was very comfortable. A very nice breakfast was provided with comfortable seating both indoors and outdoors. We loved having breakfast on the outdoor patio area, and want to compliment Diego in the breakfast area for friendly and attentive service. There are several nice restaurants within walking distance. The pool area looked wonderful and my only regret is that we were so busy during our stay that we didn't have time to use it. We will definitely stay here again if we are able to return to Moab.

Owner Response, 27 Septembre 2021

Hello dadena, Thank you so much for the wonderful review! Diego is such an amazing person and employee! Thank you for noticing his awesome attitude! Best Regards, Tricia Grawet Asst General Manager

"Jeep JK Moab Trip 2021 / thanks Gloria and Nathan"
K4519WVgregd, 23 Septembre 2021

Outstanding customer service / excellent staff. Check in with Gloria and Nathan was a pleasure, both where exceptionally pleasant, knowledgeable, and friendly. All staff we encountered where awesome. The room was perfect / clean / secure. The location in Moab is top notch. Highly recommend this Best Western Plus location.

Owner Response, 23 Septembre 2021

Hello K4519WVgregd, What a great review of your stay! Nathan is one of our oldest employees and Gloria is our newest! They are both amazing assets to our team! I will be more than happy to pass your compliments on to them! Best Regards, Tricia Grawet Asst General Manager

"Excellent Experience"
samjB7692EN, 23 Septembre 2021

Gloria and Nathan were so helpful getting us checked in to our room. The room was clean and comfortable. The breakfast was wonderful to eat on the rooftop pergola. My friend and I had an excellent experience at this hotel and I know I will return.

Owner Response, 23 Septembre 2021

Hello samjB7692EN, Thank you for the great review! Our cleanliness is indeed our utmost priority so I am am ecstatic you appreciated it! Please come back soon! Best Regards, Tricia Grawet Asst General Manager

"Great stay, great desk staff & perfect location"
jdigby21, 16 Septembre 2021

Stayed 3 nights with the family in one of the larger rooms in the annex building. Check in was fast & easy, staff was friendly & helpful. Moab had just had a flash flood so there were some cleaning crews working around the area, but staff handled everything & made sure we had everything we needed. Loved the location as it was our 1st experience in Moab, central to shops, restaurants & activities. Would definitely recommend for solid value & convenience.

Owner Response, 16 Septembre 2021

Hello jdigby21, Thank you for taking the time to write us a review of your recent stay! We are so happy you had a good time while in Moab and were pleased with our staff! Please come visit again! Tricia Grawet Assistant General Manager

"Usually a great stay"
nofranson, 12 Septembre 2021

We have returned to this Best Western for several visits because it is clean, comfortable, and convenient to Arches National Park. Breakfasts are exceptional for hotel fare.Also, when traveling with our grandchildren, they look forward to cooling off in the pool after hiking in the desert heat. We are more than willing to pay extra to stay at this hotel to enjoy this amenity. It is one of the ways we create lovely memories with our kids. Sadly, we learned at check in that the pool was under maintenance and not available for one of the two days we stayed there. It would have been helpful to have been notified of this prior to check in so we could have adjusted our plans accordingly.

Owner Response, 12 Septembre 2021

Hello nofranson, Thank you for completing a review of your recent stay with us. I do apologize that our pool was closed during your stay. Some tiles had broken off and had to be replaced. It was not a planned maintenance event so we were not able to notify guests in advance. We had to have it closed for 2 days to fix then cure the tiles. I do hope you get to return again now that the pool is back up and running! Best Regards, Tricia Grawet Asst General Manager

"Very nice Stay"
rharris0n8, 06 Septembre 2021

We stayed 3 nights at the hotel, and we enjoyed it. The staff at the front desk and in the dining area were very friendly and welcoming. Our room was neat and clean and spacious for the 2 of us. I would recommend this hotel if you are in Moab.

Owner Response, 06 Septembre 2021

Hello rharris0n8, Thank you so much for writing a review of your recent stay! I am so happy that you had a nice time with us and that our staff made you feel so welcome! We hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Beyond our expectations!"
115nanNancycyj, 23 Août 2021

Stayed in the Main Street apartment and it was awesome! 2 separate bedrooms & bath with a living, kitchen & dining place. Best was the outdoor patio overlooking Main St. Was very comfortable and super convenient to everything in Moab & close to Arches NP. The breakfast area was open early (great for us on East Coast time) and had a great outdoor scenic area. We got to watch the sun come up. The food was good & everything was super clean. Jorge made sure anything & everything you needed was there! WONDERFUL experience!

Owner Response, 23 Août 2021

Hello 115nancyj, Thank you for the amazing review! The Main Street Suite is indeed my favorite room in the entire hotel! We are so glad you enjoyed it and Jorge exceeded your expectations! He is a huge asset to our hotel! Please come back soon! Best Regards, Tricia Grawet Asst. General Manager

"A great place to stay when visiting Arches and Canyonlands National Parks"
markeS3055AX, 22 Août 2021

The hotel is minutes from Arches and less than an hour from Canyonlands National Park. The location is in a popular part of the city of Moab with plenty of restaurants and shops within easy walking distance. The hotel property was in excellent condition inside and out. The room I stayed in was large, clean and comfortable with all the expected amenities. Staff was courteous and helpful with planning activities. The included breakfast was at pre-COVID standards - hot and plentiful with a great view from the outdoor patio. The breakfast room was clean and monitored by a friendly and helpful staff. Pool and Spa are well maintained and the WIFI worked well. A great two night visit to Moab.

Owner Response, 22 Août 2021

Hello markeS3055AX, Thank you so very much for such a glowing review! We love it when our guests leave here as happy as you did! Please come back and visit us again soon! Tricia Grawet Asst. General Manager

"Clean and great location"
534kristing, 22 Août 2021

Being located right downtown, you can walk to restaurants and shops in Moab. The hotel was very clean inside and out. They offer a nice breakfast with the most clean breakfast area and a great area to eat outside. It was friendly and a perfect spot to be for our time in Moab visiting the National Parks.

Owner Response, 22 Août 2021

Hello 534kristing, Thank you for taking the time to write a review of your recent stay with us! I am so happy that you enjoyed our breakfast and cleanliness! Please come back and stay with us soon! Best Regards, Tricia Grawet Asst. General Manager

"Great stay in the heart of Moab"
Chris G, 19 Août 2021

This is an excellent hotel, clean and well maintained. It's located perfectly in downtown Moab, within walking distance to multiple nice restaurants and shops. The staff is very helpful. But the best part was the breakfast. It might be the best free hotel breakfast I've ever had. And they have an outdoor eating area where you can have your breakfast while seeing the sun on the red rocks around Moab. It was a great way to start the day before exploring the parks

Owner Response, 19 Août 2021

Hello Chris G, Thank you so much for the kind words! We sincerely appreciate your feedback. Breakfast is definitely one of the most important parts of a hotel stay so we are so pleased you enjoyed it! Best Regards, Tricia Grawet Asst. General Manager

"Great hotel!"
CBourque11, 10 Août 2021

The room was spacious and very comfortable. The pool is nice and breakfast was fresh and delicious. Very clean and the staff was friendly and helpful. The location is fantastic- walking distance to many restaurants and close to Arches National Park.

Owner Response, 10 Août 2021

Hello CBourque11, Thank you so much for the wonderful review! I am so glad that you enjoyed your time with us! Best Regards, Tricia Grawet Asst. General Manager

"Nice rooms and super breakfast!"
thesupplyguy1, 08 Août 2021

Clean, quiet rooms. Great location convenient to everywhere in Moab. 2nd floor rooming is somewhat staggered and not completely wheelchair accessible off the elevator. Two luggage carts are required if you are on the 2nd as the elevator stops on one part of the 2nd floor and some rooms are a few steps down on the same floor. Hallways are also not air conditioned which is more of a nuisance than anything after travelling all day. Exterior of the property was very well maintained and very modern. The highlight though is the 2nd floor breakfast bar with outside seating. It was really neat to sit outside and enjoy breakfast. Breakfast was delicious and on point. Breakfast attendants were bilingual and very friendly. Biggest downside was the amount of '420' activity on the 2nd floor. Zero air circulation ensured the smell permeated everything.

"WONDERFUL STAY"
ERLINDAW, 05 Août 2021

Me and my husband stayed in this hotel for 4 days in July. This hotel is located on the main strip. Park your car and walk on all the shops. We enjoyed staying in this hotel. Nice, clean and big room. Front desk staffs are amazing, very friendly and helpfull. Shout out to Tricia for recommending Dave at Xtreme 4x4 Hells Revenge. Breakfast staff are amazing too, and good selections of hot breakfast. We will be back for sure.

Owner Response, 05 Août 2021

Hello ERLINDAW, Thank you so much for your kind words! Dave is a personal friend and has always been amazing at what he does! I am so happy you enjoyed your trip with him! We sure hope you get to come back and visit us again soon! I recommend October! Best Regards, Tricia Grawet Asst General Manager

"Perfect location and a great hotel!"
lbs2000, 03 Août 2021

This hotel is located on the main strip through Moab. You can easily walk to many restaurants, shops and ice cream places. The pool area was very nice with a huge hot tub. There is a lovely outdoor veranda on which to eat breakfast or bring your own snacks/drinks to enjoy in the evening.

Owner Response, 03 Août 2021

Hello lbs2000, Thank you for taking the time to write us a review of your recent stay! I am so happy you enjoyed your time with us and hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Great location. Great customer service."
chrismiller76020, 02 Août 2021

Best location for a hotel. You're right on the main strip in Moab. Multiple restaurants near you along with ice cream shops and souvenirs shops. Minutes from state parks. Fantastic. Breakfast and team

Owner Response, 03 Août 2021

Hello chrismiller76020, Thank you for taking the time to write us a review of your stay! I am happy to hear that you enjoyed your time with us and hope you get to come back soon! Best Regards, Tricia Grawet Asst General Manager

"Nice Hotel, right in Downtown Moab, great hot tub!"
LeoMom, 01 Août 2021

This was a moderate hotel with nice amenities. We especially appreciated the nice pool and huge hot tub after a day of hiking. The pool did close for the evening because of storms, but they called us when it reopened. The location is great- within walking distance of a few nice restaurants and ice cream and shops. The parking was pretty easy. Overall, we'd choose this hotel again if staying in Moab. We did not get maid service while there, but that may have been a COVID situation. We just asked for clean towels.

Owner Response, 01 Août 2021

Hello LeoMom, Thank you so much for the great review! We absolutely love when our guests leave here happy and satisfied. I sure hope you come back soon! Best Regards, Tricia Grawet Asst General Manager

"Moab Homebase"
MrsGarmon, 31 Juillet 2021

This is one of the BEST Best Westerns we've ever visited! Right in the heart of town, great roof top breakfasts to start off our active days, and a brilliant team (Rosa and Jessica, in particular!) with a manager that rolls up her sleeves and pitches in when it gets busy. Neat and clean, with quiet and comfy rooms, the Canyonlands Inn is the perfect home base for your Moab adventures.

Owner Response, 31 Juillet 2021

Hello MrsGarmon, Thank you so much for your awesome review! We are so glad you enjoyed your time with us and our staff exceeded your expectations! Please come back and see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Great place to stay as base for Arches/Canyonlands"
christophercC1622JG, 28 Juillet 2021

We stayed two nights here. Rooms are very clean. Pool is a great place to relax after a long day's worth of hiking. Located in the center of Moab with many restaurants readily accessible. Not as close to the national parks as some other hotels, but not too far away either --- I feel it was a good tradeoff between distance from the park entrances and proximity to restaurants/shops. Hot breakfast was great with beautiful outdoor second floor deck seating. We also made use of the laundry machines which was pretty straightforward ($1.50 for wash and $0.25 for 10 minutes of dryer)

"Convenient to downtown"
X2502CNsandrab, 28 Juillet 2021

This is a great place to park a car and go eat or to the shops. Even though the main street side might be noisy, we were on the back side which is quiet. I looked at reviews for this hotel and decided it offered the convenience we wanted.

"Vacation"
curlegrl, 26 Juillet 2021

We definitely would recommend this hotel it is close to everything, the service was great, the hotel was very clean and breakfast was delicious and had a great view from the balcony while eating. We would absolutely stay here again.

"Excellent hotel location and experience"
RS0531, 25 Juillet 2021

My sister & I picked this hotel both for its central location in Moab and for its looks and reviews - and the hotel did not disappoint. The location was fabulous - in the middle of Moab restaurants and shops. The hotel room felt new and comfortable, with great bedding. Loved the double sink counter (not just a double sink, but a sink in the room with the bathtub & toilet and a sink & mirror outside the bathroom also.) The breakfast was the most we saw at any hotel during our travels, with a good selection. I would totally recommend this hotel to anyone traveling to Moab!

"Horrible front desk clerk - Jennifer"
Virginia B, 21 Juillet 2021

We were traveling with our 3 young grandsons. When we checked in I was the first to use the restroom, thank goodness, because there was blood and #2 in the toilet. It was disgusting. I asked my husband to call and let them know, which he did, with no apology, just “okay.” When we checked out I again mentioned it to the woman at the front desk Jennifer, who responded by telling me it wasn't true because the manager checked our room before we arrived. I told her I wasn't lying. She had a smirk on her face and a huge grin and was very sarcastic. The day before we asked a housekeeper for more towels and she ran up and interjected with Why? What was our name? What room were we in? When we're we checking out? The poor housekeeper was embarrassed and gave us the towels. Again Jennifer walked away with a stupid smirk on her face. So sad because the hotel is nice, the breakfast staff went above and beyond to welcome us and help us, as did the housekeepers. But Jennifer was HORRIBLE!!!!

"Great place overall. Staff is excellent. Breakfast-thumbs up! Breakfast staff extremely friendly and efficient!"
Connor K, 20 Juillet 2021

Great place. Loved all the hardworking, helpful and friendly staff! Breakfast was very good. The servers were extremely efficient. Only downfall is the hotel's unsecure network. Could not complete work for my company because if it. That is why I gave it a 4/5.

Owner Response, 20 Juillet 2021

Hello Connor K, Thank you for the review of your recent stay with us! I am so glad you had a good time and appreciated our staff and breakfast! We have since fixed the password issue regarding our internet so the password page is working like it should! I do hope you get to come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"I believe her name is Kristen! She was awesome and super helpful! Gave me a good deal on room for a late night visit"
camerons382, 19 Juillet 2021

The hotel was amazing! Employees were great I will be back!! Get the sweet it's worth it! The sene was great!!!! The whole down area at ur side! The fire place was great to! Sorry rambling 200 minimum

Owner Response, 19 Juillet 2021

Hello camerons382, Thank you so much for the wonderful review! Kristin is one of our newest employees and is absolutely wonderful, so I am so glad you appreciated her! I will be more than happy to pass your compliments on to her! Best Regards, Tricia Grawet Asst, General Manager

"Great stay"
linzg77, 18 Juillet 2021

Very clean and spacious room! We will definitely stay here again, I wish I would have known how nice it was before we booked, but we will be staying here from now on when we come through town. Close to arches, and lots of stuff within walking distance. Check in was easy

Owner Response, 18 Juillet 2021

Hello linzg77, Thank you for taking the time to write us a review of your recent stay! I am so happy to hear that we gained a loyal guest during your time with us! Guests like you make our jobs worthwhile! Please come back again soon! Tricia Grawet, Asst. General Manager

"The most efficient and professional staff in Moab"
G733FIrichardm, 12 Juillet 2021

With so many guests staying in this hotel post COVID-19, it is tough to imagine the difficulties this staff faced daily: inside and outside clean-up, inside and outside maintenance, administrative front desk and management requirements, all so essential to preserve business success so soon after the pandemic. What tremendous accomplishments!

Owner Response, 12 Juillet 2021

Hello G733FIrichardm, It is always so nice to read a review like this! On behalf of our entire staff I would like to thank you for giving us such wonderful compliments! We sure love our guests! Best Regards, Tricia Grawet Asst. General Manager

"great facility pillows were not so great"
lanicopip, 06 Juillet 2021

Great location pool and hot tub. I loved everything about this place except the bedding. I did not sleep well , I tried best western and found the same issue at each one, bedding and pillows were not up to par.

"Best of the best Westerns"
BSK1234, 05 Juillet 2021

We like the brand reliability of the best Western plus and this particular hotel is above and beyond the usual best western plus range. The location is fantastic in the middle of downtown Moab and the staff is excellent and helpful. The rooms are large well-maintained clean and very pleasant. There are supplies available in the lobby for things that you might have forgotten at very reasonable prices-Including SD cards flash drives etc. etc. unbelievable!-The breakfast is excellent and the people working at breakfast are delightful pleasant people who make a beautiful start to your day they truly deserve kudos and having such a great attitude and welcoming spirit. I will definitely visit this place again

"Great location and perfect for a few day stay in Moab"
mikecY7634DB, 30 Juin 2021

Stayed for a few nights with my daughter while checking out the local parks and scenery. Property was in a great spot, can walk right to all the stores and many restaurants. Even though its right in the center of Moab its still quiet. Room was large (2 queen) and clean. The breakfast was very good as was the service. Plenty of options. Staff was helpful. It's as good as you'll get at a very fair price I thought. Will stay there again.

Owner Response, 30 Juin 2021

Hello mikecY7634DB, Thank you so much for the great review! Location is always key, and you cannot beat ours! I am so happy you enjoyed your time with us and hope you get to return again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great experience."
keithmelvill, 29 Juin 2021

This hotel was our first real need after 10 paddling a canoe down the Green River. It was fantastic on every way. Great beds, nice breakfast and coffee, very friendly staff. The staff knew the town so well that they directed is to the best Chicken Fried Steak and Eggs I've ever had.

Owner Response, 29 Juin 2021

Hello keithmelvill, Thank you so much for taking the time to leave us such an awesome review! It is so nice to hear that our staff exceeded your expectations! Please come back and see us again! Best Regards, Tricia Grawet Asst. General Manager

"All Around Terriic!"
Nancy G, 27 Juin 2021

BW Canyonlands is located in the heart of Moab close to all major shopping and dining and only about 5 miles from Arches NP. We made this hotel our home base for 3 nights while visiting, Arches and Canyonlands National Parks, and Dead Horse Point State Park. We stayed in room 129, which is on the first floor and with a rear door exit that opens directly onto the parking lot. Our room was clean, comfortable and quiet, and the staff was courteous and friendly. The pool area was spacious with plenty of lounge chairs, tables with umbrellas, pool towels and a separate hot tub. A great spot to relax at the end of a busy day walking and hiking.

Owner Response, 27 Juin 2021

Hello Nancy G, Thank you so much for taking the time to leave us such an awesome review! I am so happy your enjoyed our amazing pool area, it is one of my favorite parts of the property! Please come back and see us again! Best Regards, Tricia Grawet Asst. General Manager

"Mighty 5 trip"
Sue H, 23 Juin 2021

We stayed at 5 hotels on this trip and this by far was our favorite. It was wonderful to have 2 sinks so we could both spread out our stuff and get ready at the same time. The air conditioner was easy to adjust and not right next to the bed. The staff was friendly and helpful. Even during COVID they have found a way to serve a hot breakfast. Conveniently located in the center of town. Many restaurants within walking distance.

"Great family hotel great location"
ruecru, 18 Juin 2021

Nice clean hotel. The rooms are spacious enough for 4 people and they still serve breakfast which is important for families. The hotel is in the middle of town which is a great location to walk anywhere but rooms aren't noisy. For people with Tesla's they have charging stations as well. The pool is nice but decking and hand rails get HOT.

"Fantastic Staff"
177clarky, 15 Juin 2021

Location was excellent for town and Arches National Park. Rooms were very nice and clean. All of the staff were very friendly and helpful. Pool area was great to enjoy after a long day of hiking. Breakfast each morning had many choices of very good food to start the day right.

"Great job and thank you!"
ginamarie92, 12 Juin 2021

I cannot even begin to say enough good things about this hotel! We have been in 3 different hotels on this vacation and it has been the best by far! Up until this point we have had problems along the way on this trip. But we knew the minute we walked in things were going to be better here. We travel quite a bit and have never stayed in a Best Western before, we weren't quite sure what to expect. But boy were we pleasantly surprised! The staff has been amazing! Even helped us figure out a ride to our excursion for the day. The hotel and rooms are so clean, speaking of the rooms, they are huge! The grounds are beautifully landscaped and the location is perfect! Breakfast was great and the gentleman fixing plates were friendly. We will definitely visit Moab again and wouldn't think of staying anywhere else. Great job to the team at this location, you exceeded our expectations! Thank you!

"in the heart of Arches National Park"
michelej991, 09 Juin 2021

This Best western puts in the heart of the town, which is only a few miles from Arches National Park. It was nice to take a stroll in town after hiking though the park, and you didn't have to move your car. The pool area was well maintained with plenty of pool towels. Many choices of food, from fast food, to local breweries.

Owner Response, 09 Juin 2021

Greetings michelej991, Thank you so much for taking the time to leave us a review! We could not agree more in that our location is prime for exploring Moab whether out for a hike, or out shopping for fun! We look forward to the opportunity to host you and yours again. Best Regards, Tricia Grawet Asst. General Manager

"Nice Updates!"
BarbraS382, 08 Juin 2021

Sometimes remodels or updates on a Best Western can be meh. Not this one! It's quaint and small but the updates are fantastic. Our room was exceptionally clean and we really appreciated the two sinks for a family of 4. We liked the cool lighting feature above the bed headboards and appreciated having our own air conditioning unit/HVAC during a pandemic. The staff was friendly. The pool is small but very clean and we enjoyed it after a warm day of hiking. And it was so quiet! We didn't have any problem with noise. We would stay there again!

"Great central location."
carinpoe, 04 Juin 2021

Excellent hotel in Moab. Easy access to shops and restaurants in town. Clean, updated hotel with a great pool. Staff was very helpful. The staff at breakfast went out of their way to make sure we had everything we needed.

"Adventure in Moab"
maryann640, 02 Juin 2021

This was the first time we have visited Moab, Utah. My husband and I booked a four night stay at the Best Western Plus Canyonlands Inn. We checked in on a Sunday night and left on a Thursday. The first night there was noise in the hallway but our next three nights were quiet. This is a wonderful place to stay in the downtown area. Everything was within walking distance. We had a great time exploring the National Parks in the area. We will be back!

"Great location, friendly staff, clean rooms"
jguerin77, 28 Mai 2021

We stayed here for 5 nights in May 2021. Located within walking distance to nice restaurants and right on the main drag. Close to Arches and Canyonlands National Parks. Breakfast included (eggs, sausage, potatoes, yogurt, fresh fruit, cereal, coffee). Friendly staff and clean rooms, Microwave, fridge, coffee maker, hair dryer in room. We stayed in room 207 which overlooked a side parking lot, but the room was quiet. Parking is free. Great place to stay!

Owner Response, 28 Mai 2021

Greetings jguerin77, After a 5 night stay, I would say you are a professional on what we are all about! Thank you so much for taking the time to share your experience with us. Please come back and visit us again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Perfect location!"
Sally M, 23 Mai 2021

We picked this hotel online, not knowing how wonderful the location was going to be. It is exactly in the center of town, at the corner of Main and Center. We only had to drive when we went touring local national parks. Otherwise, we could walk to shop, eat, see the museum, even get groceries. The best restaurant we ate at all week is on the same corner. Full hot breakfast each morning indoors or out on a 2nd story patio. Staff was polite and helpfull.

Owner Response, 23 Mai 2021

Greetings Sally M, Thank you so much for taking the time to share your experience with us. We appreciate your lovely compliments and sincerely hope to see you again in the future! Best Regards, Tricia Grawet Asst; General Manager

"Friendly staff and exceptional housekeeping"
HitTheRoaders, 22 Mai 2021

Well maintained, helpful staff, a nice (small) pool area, and central location make this a good choice. Excellent COVID protocol by staff. The queen suite gave us enough room (good for families) and had everything you would need. Breakfast was sufficient before heading out. Really could not find a fault with this place. We were unsure about staying in the middle of downtown, though we did not hear any noise in our room. Being able to walk to dinner and just a short ride to Arches was the best of both.

Owner Response, 22 Mai 2021

Greetings HitTheRoaders, Thank you so much for taking the time to share your experience with us. We appreciate your lovely compliments and sincerely hope to see you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Clean, Comfortable and Central"
hi3655, 16 Mai 2021

I thought this was a brand new hotel. But it was built over twenty years ago. The rooms showed no sign of age, the hotel's owner takes pride in it's upkeep. They cut no corners, the furniture is quality, the carpeting like new and the photos decorating the rooms were not cheap. The hotel has a number of restaurants within a few blocks. The Jailhouse Cafe for breakfast and the Brewery across the street and the Bistro next store($$$$, but I'm told it's worth it) for dinner. The hotel is only two stories. I would opt for a room on the second floor facing south for quiet. I stayed in a room facing north and had to deal with a few drunks leaving the brew pub and some traffic noise. The second floor also has the breakfast area. Breakfast at the hotel was pretty much what you's expect- muffins, cereal and coffee. I opted for the Jailhouse Cafe down the block for a chance to meet other travelers and pick the servers and managers brains for things to do and see. The hotel also has 24 hour free coffee service downstairs and a small selection of drinks and snacks more than reasonably priced ( bottled water only $1!) Unfortunately the pool was closed for repairs but it did look inviting. The staff was lovely and very helpful. I found the no pet policy a big plus.

Owner Response, 16 Mai 2021

Greetings hi3655, Thank you so much for taking the time to leave us a review! I am so happy to see that our Owner's pride in her property shines as brightly to our guests as it does to her employees. I sincerely hope that you will get to come back and visit us in the future; you must try out our swimming pool and hot tub after a day of desert adventures! Best Regards, Tricia Grawet Asst. General Manager

"Marvelous Moab Hotel"
patrickdB764KM, 12 Mai 2021

We booked a two queen suite for our family trip to Moab. We originally chose this hotel because of it's downtown location. Positive Tripadvisor reviews helped us make our final decision. This hotel is directly in downtown Moab. For us this was a plus. If you think that a downtown location may be a bit busy for you, then you will need to choose another hotel. I will say that despite it's downtown location, the evenings were quiet and peaceful. The downtown location gave us easy walking access to all of the shops and restaurants. After long days in the car visiting national parks and other attractions, we welcomed the chance to walk. The hotel is super clean and staff is friendly and accommodating. The friendly staff were eager to help with anything that was needed. The pool is open and uncrowded. Our kids took advantage every evening. Breakfast is included in your stay. Covid has changed the breakfast room slightly, meaning that hotel staff serve the food to you, but this is the normal with all hotels right now. The breakfast was normal hotel breakfast room fare: eggs, breakfast meat, waffles, muffins, dry cereal, juices, coffee, etc. It was all very good. The breakfast room is on the second floor with access to beautiful outside seating. If the weather is nice I suggest that you take advantage of this. If you are concerned with Covid, I can assure you that the hotel has all of the necessary restrictions and precautions in place. My family or I never felt compromised. The hotel is very close to The Arches National Park and Dead Horse Point. This was the main reason that we chose to stay in Moab. Given that the hotel is in downtown Moab, the room was a little pricey, but we felt that this was an overall great value and met our travel goals. I would definitely recommend this hotel, especially if you are traveling with children.

Owner Response, 12 Mai 2021

Greetings patrickdB764KM, What a lovely review! Thank you so much for taking the time to share your experience. I enjoyed reading through all the amenities that you took note of, and sincerely appreciate your detailed notes regarding them. Right now our goal is to continue to provide superior customer service & maintain a safe, comfortable basecamp for all. We hope that you will get to come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great location, clean, comfortable beds"
J R, 10 Mai 2021

Walking distance to many shops & restaurants. Laundry room in the basement. Nice employees at the front desk & working the breakfast in the morning. Breakfast was a choice of scrambled eggs, sausage, pancakes, yogurt, canned peaches, Quaker instant oatmeal, frozen muffins. Very bland, there are much better tasting breakfast options close to the hotel. The do have a water bottle filler on the first floor close to the lobby. We stayed 3 nights and with Covid restrictions still in place, no cleaning service.

Owner Response, 10 Mai 2021

Greetings J R. We appreciate your feedback and that you took the time to share your experience with us. We look forward to hosting you for another 3 nights in the future! Best Regards, Tricia Grawet Asst. General Manager

"Wonderful stay"
bdankenbring, 09 Mai 2021

The Best Western Plus canyonlands is very conveniently located and everything about the hotel was great. They served breakfast every morning starting at 6:00 a.m., and had a lovely outdoor patio where you could eat breakfast or bring in takeout meals if desired. The location is right in the middle of town, walking distance to everything you would want. Would definitely stay here again!

Owner Response, 09 Mai 2021

Greetings bdankenbring, A great big 'Thank you!' from all of us! I am pleased to see that our location made it easy for you to navigate around town, also that our breakfast hours are helpful in getting you out the door nice and early to catch sunrise at any of the lovely viewpoints Moab holds. We sincerely look forward to hosting you and yours again in the future. Best Regards, Tricia Grawet Asst. General Manager

"GREAT Location!"
ldavenpo, 07 Mai 2021

On our first trip to Moab we were thrilled at the central location if this hotel. Restaurants, shopping, liquor store and groceries were all within 4 blocks! Every time we passed other hotels on the outskirts of the city we thought, “glad we didn't select that one - it's away from everything!”. Plus they've got a great pool and a huge hot tub (fits 17!).

Owner Response, 07 Mai 2021

Greetings ldavenpo, I hope it turns into the first trip of many! Thank you for taking the time to share your experience with us. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Friendly staff. Well maintained. Great location."
Jennifer T, 06 Mai 2021

Service is excellent. Everyone is very friendly and efficient. A special shout out to the breakfast guys although the desk staff were great also. Room is clean, roomy and in good shape. Internet worked without an issues. Pool looked nice although we didn't use it. Plenty of hot warm for showers. Breakfast is a bit limited due to covid. They are service counter style in that you select from a menu and then you go up to the "counter", let them know what you would like and they hand you the items. On any given day they have eggs, bacon or sausages, potatoes, pancakes, small muffins (type changes from day to day), 4-5 types of cold cereal, a number of types of juice, water, coffee, tea, instant hot cocoa, 4 -5 types of oatmeal, cut up fruit. You can sit inside or there are some great options for seating outside on their second level. Our room was on the first floor (I prefer the second) but was extremely quite. No issues with noise. The location is excellent. The hotel located in the heart of downtown by many downtown restaurants and shops.

Owner Response, 06 Mai 2021

Greetings Jennifer T, Wow! Thank you so much for taking the time to share your experience with us. I am so happy to see all of the wonderful compliments you have left us with. I hope you will get to come back and visit us again soon; you must come back and spend some time by and down in our pool and hot tub! Best Regards, Tricia Grawet Asst. General Manager

"Excellent Breakfast!"
rksadowski718, 03 Mai 2021

While Moab hotels are all pretty pricey, Best Western delivers on quality and location, and the breakfast was outstanding. The location is right in town, close to dining, nightlife, and souvenir shops. The property itself is quiet and a good retreat after a long day. There is dedicated bike storage and the hotel rooms are adequate and modern.

Owner Response, 03 Mai 2021

Greetings rksadowski718, Thank you so much for sharing your experience! I am delighted to see that we were that perfect basecamp for all of your Moab adventures! Please come back and visit us again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Center of town and walking distance to shops, restaurants, etc."
Rob B, 30 Avril 2021

Front desk staff were polite and efficient. No problems checking in or out. Room was clean and well equipped. Good location as a starting point for trips to Arches, Canyonlands, Dead Horse Point and Capitol Reef. Nothing bad to say about the place. Didn't eat breakfast there or use any of the amenities so I can't comment on those other than they were open.

Owner Response, 30 Avril 2021

Greetings Rob B, Thank you for taking the time to leave us a review. I hope that we will get to see you again in the future so that you can try out some of our amenities and really get a good feel for us! Best Regards, Tricia Grawet Asst. General Manager

"Everything we needed"
T1yrose, 29 Avril 2021

A little pricier than some of the BWs in which we stayed during our travels though the National Parks of Utah, but by far the nicest, best equipped, and CLEANEST! I would recommend this hotel to anyone who is traveling in the area. Breakfast was served early and was great!

Owner Response, 29 Avril 2021

Greetings T1yrose, Thank you for taking the time to share your experience with us. I am overjoyed reading over your kind words and compliments to our new procedures put into place to keep our guests and staff safe! Please come back and see us again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Wonderful comfortable base in Moab "
JerryR10, 21 Avril 2021

I've stayed here on each of my 10 or so trips to Moab: some solo and some wort family or friends. It's a clean comfortable hotel with a very friendly and helpful staff, in the heart of ‘downtown'. I see no reason to stay anywhere else. The wi-fi speed on my last three visits was very good (it was slow the first few times but presents no problem now).

Owner Response, 21 Avril 2021

Greetings JerryR10, Thank you so much for taking the time to share your experiences. As a multi-time repeat guest - we very sincerely appreciate you! patronage and compliments! We will be looking forward to our next chance to host you! Best Regards, Tricia Grawet Asst. General Manager

"Loved our stay here! "
Autumn G, 21 Avril 2021

We stayed here for 2 nights. We thoroughly enjoyed it. We were upgraded to a queen suite which was nice and roomy. We loved that it had 2 sinks. My husband and I could have our own counter space. The breakfast was a great start to the mornings. Nothing fancy, but good. The staff was all extremely friendly. The room was clean. We were able to walk everywhere in town which was also nice. The Blood Orange Tea in the lobby was wonderful!! They have a pretty roof terrace as well. We ate our breakfast there and watched the sunrise one morning. The glow on red rock behind us was beautiful. Would highly reccommend.

Owner Response, 21 Avril 2021

Greetings Autumn G, What a lovely review! Thank you so much for taking the time to share your experience. I enjoyed reading through all the amenities that you took note of. Having views when located so centrally can prove to be difficult, however I could not agree with you more; our terrace provides the perfect place to view either sunrise or sunset hitting those beautiful Moab red rocks. We hope that you will get to come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great Room and Great Staff"
mtu_huskies, 18 Avril 2021

We had a great stay here. Staff were all welcoming as you entered/left the property, at breakfast etc. Our room was adequate and had enough room. Location really was good with easy walks to several of our dinners. Finally, the breakfast was different than others on our trip, they get you what you want, but they had hot and cold food and it was good.

Owner Response, 18 Avril 2021

Greetings mtu_huskies, Thank you so much for taking the time to leave us a review. I am delighted to see that you enjoyed our property as your Moab adventure's basecamp! We sincerely hope for the opportunity to host you again in the future. Best Regards, Tricia Grawet Asst. General Manager

"One of the best Best Western hotels we have stayed at"
LuvToCruise4001, 15 Avril 2021

As guests of numerous Best Western properties over the five decades Canyonlands Inn rates high marks with us for the quality of service, cleanliness of the room and public areas, and recommendations for dining near the hotel. Our stay exceeded our expectations in all but one minor area: no waffles available on rhe breakfast selection menu!

Owner Response, 15 Avril 2021

Greetings LuvToCruise4001, Wow! Thank you so much for such an incredible review! That is truly a compliment that is both large and so largely appreciated! I hope that we will have another opportunity to host you in the future! I will ensure you get those waffles! Best Regards, Tricia Grawet Asst. General Manager

"Fantastic Stay"
Jason B, 09 Avril 2021

Centrally located hotel in downtown Moab puts almost everything within walking distance. This was our first break since 2019 and we could not have picked a better place. Nice pool and hot tub, great location, and super friendly staff.

Owner Response, 09 Avril 2021

Greetings Jason B, Thank you so much for taking the time to leave us a review! I am so happy that our location and staff ensured your first post-COVID19 vacation went smoothly and still enjoyable! I hope you will come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Easter Jeep Safari 2021"
integrity611, 09 Avril 2021

An excellent hotel, conveniently located for all types of enjoyment. Excellent restaurants, shopping, adventure and surroundings are so diverse. The desk employees were very generous, helpful and kind.

Owner Response, 09 Avril 2021

Greetings intergrity611, Thank you so much for taking the time to share your experience with us. I am so happy that you found our location and accommodations to be convenient and helpful. Please come back and visit us again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Fantastic Hotel"
TravelFun98, 29 Mars 2021

My family loved our four night stay in the Main Street Suite. We chose this hotel because of this room. It was the perfect size to be together yet have separate space when needed. Our suite was in a separate building with two other suites (it only has stairs to access it). It has it's own parking space. The Main Street Suite has two bedrooms (one with a king bed and the other with two queens), two bathrooms (one with a jacuzzi tub), a sitting area with kitchenette, and two private balconies. We didn't use the small balcony but loved the large one. We liked that the small freezer had an ice maker in it (so no leaving the room with a bucket to search for ice). We loved having multiple TV's. We loved relaxing in the hot tub and being able to take a quick swim in the heated pool to cool off (we stayed in February). The hot tub is large so it wasn't hard to stay socially distanced. This was the best breakfast we've had at a hotel during the pandemic. An employee serves it and you can leave a tip. They had pancakes, cereal, eggs, bacon/sausage, instant oatmeal, yogurt, etc. There were a few indoor tables or you could take it to their nice outdoor seating (or back to your room). The staff was very friendly and helpful. We had a problem with internet the first night but they found a solution. The manager also gave us great ideas on things to do and where to go to watch the sunset. We loved the location. You can walk to a lot of restaurants and shops plus it's across from the Moab Information Center and close to Bike Fiend (where we rented bikes). Our suite was above Gloria's Cafe on Main Street but the windows did a great job of keeping it quiet. The only negative thing was it has a very tiny fridge. We also wished the large balcony had more seating options. It has two tables and 8 chairs but it would have been nice to have a bar and barstools or maybe a few lounge chairs plus a heater (it was in the 30's during our stay). We had a fabulous time and can't wait to come back again! I wish we could find a hotel like this every place we go. It was perfect.

Owner Response, 29 Mars 2021

Greetings TravelFun98, What a lovely review of our property! Thank you so much for taking the time to share your experience. I am thrilled to see all of the ameneties you and your family were able to partake in. Many thanks for the suggestions as well; fantastic, helpful and suggestions we have not heard before (in regards to the balcony seating and heater). I hope that you will get to return to Moab in the future! We would love the opportunity to host you and yours again. Best Regards, Tricia Grawet Asst. General Manager

"Weekend Get away"
Christian A, 22 Mars 2021

My wife and I are set on visiting all hte national parks in Southern Utah, and we loved that the night before we were able to spur of the moment book a room for us, and with friends, and knock out a couple bucket list hikes with the kids. Best Western provided all the amenities we need to make our trip fun and relaxing. The kids loved the pool/hot tub area, the breakfast was above avg compared to other hotels we've stayed with, and the staff was incredible. Would highly recommend staying here again. The beds were great, the rooms were fairly large with room to just lounge about. The location is right on Main street, so you are walking distance from a lot of good shopping and food. We found ourselves walking a block north to the food truck park every night to enjoy that atmosphere and eat good food.

Owner Response, 22 Mars 2021

Greetings Christian A, Thank you for taking the time to share your experience with us. I am so happy to see that you and your friends accomplished many to-do's while staying at our property. Moab's adventures are truly limitless, so we will certainly hope for the opportunity to host you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Great"
E3136QHjeffreyb, 19 Mars 2021

Wonderful hotel. Attentive pleasant staff, nice rooms good breakfast. Perfect location safe bike storage. Definitely my go to hotel in Moab. Restaurants shopping nearby so no need to drive. Good parking

Owner Response, 19 Mars 2021

Greetings E3136QHjeffreyb, Thank you very much for taking the time to share your kind words with us! I am happy to see that we are your go-to Moab hotel! We hope that you will continue to come back allowing us to continue providing you with a perfect basecamp for all your adventures! Best Regards, Tricia Grawet Asst. General Manager

"Great place to stay"
SNG56, 15 Mars 2021

We were visiting Moab for 9 nights as we wanted to explore the National Parks and do lots of hiking. We are BW members and this place looked great. We booked a King Suite so we had extra room. The front desk staff was superb, special shoutout to Kristen. Check in was super easy. The room was clean, and spacious. We asked for and received an extra refrigerator for the room (we had brought a ton of food with us). The breakfasts were great, and the guys in the breakfast room were all incredibly nice. After a few days, they figured out our orders. As we were there for a while, we did request, and received housekeeping which changed sheets, replaced towels, etc. We also used the laundry while we were there, great facilities, everything was brand new. The hotel location was great, we could walk to many shops and restaurants. Tons of hiking trails in the area and both Arches and Canyonlands NP were not far. All in all, one of the best stays we have ever had. Kudos to one of the the most pleasant hotel staffs we have ever encountered.

Owner Response, 15 Mars 2021

Greetings SNG56, I am always so appreciative when guests who were in-house for many nights leave feedback! With 9 nights you certainly gain a perspective that can provide us incredibly helpful notes! As for your review - your kindness and lovely words have been passed along to our staff. Every department works with each other to collectively ensure the most safe, comfortable and enjoyable experience for our guests. I am delighted to see you felt that here with us. We hope to see you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Best hotel in Moab, hands down."
Inspire603083, 13 Mars 2021

The two gentleman working breakfast on Sunday, February 28, deserve a raise. They were the BEST! My little one really wanted bacon and asked if they had any. They happened to be serving sausage that day, but he went the extra mile, and made my little guy some bacon. The breakfast was SO good (not grab and go) and the staff upon check in, was the best. Thank you SO much!!! Also the two ladies the there in the afternoon of Saturday 2/27, I checked in after we arrived a little early, she gave me a free room upgrade and let us take our stuff up, so we could get to the pool after our long drive. It really made such a big difference!! The kindness and patience. Thank you!! I'm a single mom who works 3 jobs to provide, and it just really made our weekend that much better. ❤️

Owner Response, 13 Mars 2021

Greetings Inspire603083, Wow. Thank you so very much, from all of us, for taking the time to share such beautiful comments regarding our property. Above all, we want every guest to feel like they are right at home while staying with us. I hope your kids and you will get to come back and play again very soon! Best Regards, Tricia Grawet Asst. General Manager

"Great Weekend"
AnnieF1174, 09 Mars 2021

We travel to Moab a couple of times a year and each visit we try out different lodging options. This was our first experience with Best Western Canyonlands and we were not disappointed. It was exactly what we were looking for. A Large suite, comfortable beds, blackout curtains so room stayed dark, clean room, working a relatively quiet AC unit, hot breakfast & reasonably priced for the time of year. We asked for a quiet room on the 2nd floor, which they accommodated for us as it faced the back parking lot. Check in was easy, the girls at the front were exceptionally pleasant & helpful, the staff serving breakfast were super friendly as well. No bikes in the room but they did have a secure room in the basement that we were able to store our bikes and they made sure we had access to a hose to clean our bikes after each days ride. It is centrally located so walking around town was great. We enjoyed the upper outdoor deck for having breakfast that overlooked Main Street. Staff wore masks which was appreciated. We did not use the pool or hot tub but it was open and was a big hit for kids. The hotel was not full so I felt it was rather quiet compared to what it could have been. Overall a very pleasant stay and we would return.

Owner Response, 09 Mars 2021

Greetings AnnieF1174, Thank you for taking the time to share your experience with us; thank you for all of the wonderful compliments you have left us with. We strive to ensure every guest feels like they are at a "home away from home". We will hope that you and your family will be able to return and visit us again in the near future! Best Regards, Tricia Grawet Asst. General Manager

"Moab awaits"
terbotmm, 05 Mars 2021

This property is a perfect location, super clean rooms, nice breakfast and everything you will need to spend time at Canyonlands or Arches. We've been here a few times and it never disappoints. Front desk very helpful and courteous.

Owner Response, 05 Mars 2021

Greetings terbotmm, Thank you so much for not only sharing your experience with us, but also for continually allowing us to host you and trusting that we will do what we can to take care of your needs. We look forward to the next time we are able to host you and yours. Best Regards, Tricia Grawet Asst. General Manager

"Great Family Stay - Main Street Suite"
maritravels2, 24 Février 2021

Our family stayed in the 2 bedroom Main Street Suite (301) for a quick weekend getaway. 4 adults and one small child. This suite is very spacious, clean and comfortable, perfect for families. Nice gas fireplace in the living room, plenty of counter space and seating area. The beds are comfortable and we all slept great. Love that each bedroom has its own bathroom and private balcony! Smaller balcony in the king room, and huge balcony overlooking Main Street from the living room/2 queen room. We also have another balcony overlooking the pool at the suite entrance! This suite is located above Gloria's restaurant in front of the main hotel building. Access is only through a set of stairs, not too bad unless you need elevator to get around. We even had reserved parking. We brought our RZRs, so we parked the truck and trailer at the oversized parking behind the hotel, and parked the RZRs near the suite. Customer service was great and free hot breakfast was decent. We will definitely stay here again.

Owner Response, 24 Février 2021

Greetings maritravels2, What a lovely review of our property! Thank you so much for taking the time to share your experience. I am absolutely delighted to see that our Main St. Signature Suite suited all of your needs. We would love the opportunity to host you again. Best Regards, Tricia Grawet Asst. General Manager

"Great stay"
mullenp81, 21 Février 2021

Got a room here last minute and found it to be very nice. The woman at the front did a remarkable job and was super nice. We were not able to utilize all of the amenities but everything was clean and well managed. If you are looking for a hotel in Moab, this is the place to go.

Owner Response, 21 Février 2021

mullenp81, Thank you so much for taking the time to share your experience with us. It is always those last minute decisions that end up being the gems in disguise; no matter the route you took - I am delighted you found us! I sincerely hope that the need for adventure will strike again and you will get to come back and really get a feel for us as a property! Best Regards, Tricia Grawet Asst. General Manager

"Excellent hotel - will stay again"
BCDOhio, 14 Février 2021

We had a great experience at this hotel. The staff were all very friendly. The rooms were very nice with all expected amenities. The decor was attractive and seemed recent and was well maintained. Very clean. The bed was comfortable. The location was great - many restaurants in walking distance. Plenty of COVID-19 precautions in place. The breakfast was good - hot options and protein available. It was slow because they need to serve all items due to COVID restrictions, so allow a bit of extra time. This trip was a stopover on a road trip, so we didn't have near enough time to do all we wanted in the area. When we return for a longer stay in the area, we will definitely stay here.

Owner Response, 14 Février 2021

BCDOhio, What a lovely review! Thank you so much for taking the time to share your experience with us. I am so happy that you picked our property for your quick stopover and even more delighted that we can look forward to hosting you and yours longer in the future. Best Regards, Tricia Grawet Asst. General Manager

"Loved this hotel"
RTSeattle, 12 Février 2021

We stayed here one night and really enjoyed it. Our room was lovely - large, quiet, comfortable, and very clean. The shower had excellent water pressure. It was nice to have two sinks and mirrors, one in the bathroom and one just outside the bathroom. Breakfast was really nice, especially considering challenges with the pandemic. They did a great job and it was delicious. We are outside on a beautiful deck area, completely separated from other guests. This hotel is a block back from the main street in Moab, and it was really quiet. We didn't hear traffic at all. Highly recommended.

Owner Response, 12 Février 2021

RTSeattle, Thank you so much for taking the time to share your experience with us. Our terrace is truly one of my favorite areas on the property, and I love that you were able to begin your day outside all without pandemic procedural changes affecting your time. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great Stay-Thank you!!!"
Zrobinson1, 08 Février 2021

Overall, this was a great place for our little family. We traveled with our daughters, aged 10 and 13. My wife and I really enjoyed having BW Canyonlands Inn as our basecamp for exploring Moab. The check in was a breeze, the beds were comfy, and the hot tub was great in the evenings. Having the hot breakfast was nice before heading out to explore the parks. The hotel felt clean, and Moab was very quiet on our trip. I would highly recommend BW Canyonlands Inn for your stay in Moab.

Owner Response, 08 Février 2021

Greetings Zrobinson1, Thank you so much for leaving us a review. I am so happy to see that you and your ladies felt at home before and after the day's adventures. Your family's recommendation is truly one of the best compliments we can receive! We hope to see you again in the future. Best Regards, Tricia Grawet Asst. General Manager

"GREAT LOCATION, very good hotel, a little higher than some but worth it"
stanniew, 22 Janvier 2021

Stayed here for 5 nights while doing the national parks, great room, great location because we could walk to most restaurants we wanted to go to. parking was not that hard ( we were in the end of the season though). I would recommend it, price is few dollars more than some other close by but it was worth it to us

Owner Response, 22 Janvier 2021

Greetings stanniew, We appreciate you taking the time to share your experience with us. Five days a great amount of time to spend somewhere and I love that you would still confidently return to us. We hope that time will come sooner than later! Best Regards, Tricia Grawet Asst. General Manager

"Peaceful stay"
WendyL5, 14 Janvier 2021

Best Western in Moab has a great location. Just minutes from Arches National Park and Canyonlands National Park - both beautiful. Pasta Jays (restaurant) is within walking distance. The reception was friendly, fast check-in. The room including the bed linens were clean. The bed was quite comfy I actually overslept. Worth the stay and budget friendly.

Owner Response, 14 Janvier 2021

Greetings WendyL5, Thank you for taking the time to leave us your review. I am not sure that I have ever had a guest tell us they were so comfortable that they overslept, and I do believe that is truly one of the best compliments we could receive! I hope you will get to come back and visit us again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Relaxing stay at BestWestern"
prchula101, 09 Janvier 2021

Me and my husband did a last minute trip to Moab and picked this hotel due to the location and pricing, very nice staff, clean room, and free continental breakfast. LOVED the location witch is right smack dab in the middle of town so you can walk to restaurants, the brewery and stores. Pool is not opened year round but the Hot tub was! Looked very nice, did not go in it this time, but will do our next trip back.

Owner Response, 09 Janvier 2021

Greetings prchula101, Thank you for taking the time to leave us a review. I am delighted to see that our property met all of your needs. I do agree, you will absolutely have to come back when it warms up and take advantage of our swimming pool and hot tub! Nothing beats a dip downstairs and then heading upstairs to catch drinks on the terrace with the sunset surrounding you. We will hope to see you both then! Best Regards, Tricia Grawet Asst. General Manager

"Great Hotel, Great Service"
Michael F, 31 Décembre 2020

Could not ask for a better stay. Room was spacious, service was great. Upon check in I met the person at the front desk, her name is Quincy. Could not ask for a nicer and friendlier check in. She was very accommodating and helpful. My family and I had a great experience and will be using this hotel again. Thank you for a great stay.

Owner Response, 31 Décembre 2020

Greetings Michael F, Thank you for taking the time to leave such lovely compliments! Quincy was overjoyed to know she helped ensure you and yours were comfortable while at our property. We hope that you will get to return and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Staying for Arch and Canyonland"
Eno C, 30 Décembre 2020

We love the location, the room is clean, people is nice here. I love the tea bags they have available for guests. The crews at breakfast service are very nice and willing to help with guests. Food at breakfast service bis very nice too.

Owner Response, 30 Décembre 2020

Greetings Eno C, Thank you for taking the time to share your experience with us. I am happy to see that you enjoyed some of the finer details throughout our property. Our breakfast team will love to see that they made an impression on you. Please come back and visit us again! Best Regards, Tricia Grawet Asst. General Manager

"Wonderful overnight stay"
TinkaS16, 30 Décembre 2020

We stayed at this great Best Western during our summer national parks road trip. They absolutely delivered on their cleanliness and Covid safety precautions. The rooms are spacious and very clean. We had a queen bed suite with sofa bed and it was comfortable for our family of 4. Every staff member we saw was very friendly and helpful. The location of the hotel is just a few miles from Arches National Park. We were able to check in early so that we could unpack our vehicle, wind down and be ready for a beautiful sunset drive through Arches. Would absolutely recommend this hotel and would most certainly stay again!

Owner Response, 30 Décembre 2020

Greetings TinkaS16, Thank you for taking the time to leave us a review. I am thrilled to read over the highlights you have left us with, including your recommendation to others who may visit our home. I hope that we will be able to host you and yours again in the near future. Best Regards, Tricia Grawet Asst. General Manager

"Great Stay!"
phalynxrisk, 19 Décembre 2020

The hotel is in great shape, the Rooms were great size ,clean, great price ! Will totally stay here again next time I'm in moab UT. We just traveled across the country and this was the best value for our money yet

Owner Response, 19 Décembre 2020

Greetings phalynxrisk, Thank you for taking the time to share your experience with us. It is a wonderful feeling to know we are still able to exceed our guest's expectations. We cannot wait to host you again for new Moab adventures! Best Regards, Tricia Grawet Asst. General Manager

"Great place, great location"
Marshall S, 08 Décembre 2020

We stayed 4 nights here while visiting nearby Arches and Canyonlands national parks. The hotel is conveniently located in the middle of the main drag through Moab. Very convenient to several restaurants. The hotel was clean and staff were diligent about wearing masks during the pandemic. The room was a nice size for a longer stay, the bed was comfortable and everything was in working order. The staff helped us out with some printing we needed to do. We'd stay again if in the area.

Owner Response, 08 Décembre 2020

Greetings Marshall S, Thank you for taking the time to share your experience with us! Four nights is an adequate amount of time to judge a property and I am absolutely thrilled to see that you felt confident, comfortable and welcomed while staying at ours. I hope you will get the chance to come back and visit us again. Best Regards, Tricia Grawet Asst. General Manager

"Very BEST Best Western"
Kenn S, 08 Décembre 2020

One of our top 5 Best Westerns ever. Great front desk staff....comfy room...great location. Nice that they were serving breakfast in spite of Covid etc. Safety protocols throughout the property seemed to be followed.

Owner Response, 08 Décembre 2020

Greetings Ken S, "One of our top 5 reviews ever!" Sincerely, thank you for the lovely review. I am happy to know we are proving to our guests that not only are safety precautions a priority but also that providing great customer service has continued to remain a priority as well! We hope you will come visit us again soon. Best Regards, Tricia Gravette Asst. General Manager

"Best hotel in Moab!"
Rebecca L, 06 Décembre 2020

This hotel was awesome! We came for a hiking trip over the Thanksgiving holiday. Got a great price and we were so surprised at how nice the rooms were! Everything was super clean. The staff was super friendly and helpful! Breakfast was surprisingly good and very well organized to ensure safety during Covid. Everyone from the front desk to the breakfast staff to the cleaning staff and groundskeepers asked how we were and if they could help us in any way. Excellent location in Moab! We were able to walk to several great Restaurants for dinner each night. Highly recommend Spokes and Zaks Pizza. We will definitely stay here again! We give it. 10+ out of 10.

Owner Response, 06 Décembre 2020

Greetings Rebecca L, Wow! Thank you so much from all of us for sharing your experience. I am so happy to see that our property and staff made sure your holiday weekend was safe and comfortable. Truly, that is what we strive for! Please come back and visit us again. Best Regards, Tricia Grawet Asst. General Manager

"Traveler be ware!"
Wanderlustsole, 03 Décembre 2020

The quality of the facility and service is good, but COVID-19 protective regulations are not enforced. There are signs throughout the facility stating that masks must be worn, but guest are allowed to be in common areas without them.

"Excellent Stay..."
lwilkers2020, 29 Novembre 2020

Stayed true to what they advertised! Excellent service, very clean. Followed COVID-19 guidelines as stated which was very important to us. Located right off the “main drag”. Close to eateries and shopping. We plan on returning as soon as we can.

Owner Response, 29 Novembre 2020

Greetings lwilkers2020, I am so happy to see that our property exceeded your expectations! Thank you so much for taking the time to leave us a review. We will look forward to hosting you again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Everything we needed"
sessiehiker, 22 Novembre 2020

Our stay couldn't have been better. The property is very nice. The room was great and very clean. Front desk reps were helpful and professional. Great location which is walking distance from downtown Springdale and right at the doorstep of Zion. We'll be back.

Owner Response, 22 Novembre 2020

Greetings sessiehiker, I am so happy to see you enjoyed your stay; regretfully, I do believe you left this for the wrong property! I would hate for this review to not make it to the Best Western Plus Zion Canyon Inn & Suites - which is the property I believe you are referring to. If you ever find your way down to Moab, we will be more than happy to accommodate you and yours! Best Regards, Tricia Grawet Asst. General Manager

"Our trip to the National Forests"
tess6241964, 20 Novembre 2020

My husband and I primarily stay at BW. This one was very nice. Great room, super staff, and Jessica even mailed my favorite pillow home overnight delivery. I was crazy excited to have it sitting in a USPS box on my doorstep when I got home. Thanks Jessica! Moab, UT is absolutely BEAUTIFUL... Canyonlands BW Plus is a great place to stay!!) I fell in love with the Ravens! They are very intelligent and well mannered. Not aggressive like Crows and Seagulls. I read later that you aren't supposed to feed them though. Oops!

Owner Response, 20 Novembre 2020

Greetings tess6241964, I am so happy that you and your husband enjoyed your time in Moab with us. Thank you for taking the time to leave a review. Jessica was happy to hear that your pillow arrived back home and was waiting already waiting for you! We hope to see you both again in the near future. Best Regards, Tricia Grawet Asst. General Manager

"Best Trip to Moab"
Quest48027818837, 15 Novembre 2020

We were in Moab to run a race during covid. This hotel was the best! They still serve hot breakfast every morning with their staff dishing it up. Rooms were very clean. If we needed anything, we quickly received it. All the staff wore masks at all times and really cared about the customers. The breakfast staff were the best! So patient and happy. We needed a late check-in so I could finish a business call, and they were happy to accommodate. Wi-fi was excellent and the hot top was large and nicely socially distanced. Will definitely stay here again for future races.

Owner Response, 15 Novembre 2020

Greetings Quest48027818837, Thank you for taking the time to share such a lovely review! I am absolutely thrilled to see that you felt confident, comfortable and welcomed while staying at our property for your race! We cannot wait to host you and yours again. Best Regards, Tricia Grawet Asst. General Manager

"Great Location"
Kscott1610, 04 Novembre 2020

The hotel was in a great location right in the downtown area so it was easy to walk to restaurants. It was also very convenient to the Arches Park. The room was very comfortable and a great place to relax after a long day of sightseeing and hiking . I enjoyed the stay here very much .

Owner Response, 04 Novembre 2020

Greetings Kscott1610, Thank you for taking the time to leave us a review! I am so happy that you enjoyed your time in Moab at our property. I agree, our location truly cannot be beat! We hope that you will get to come back and visit again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Great Loation, Comfy Beds,"
minichix, 03 Novembre 2020

This hotel is right downtown. We stayed here on two different nights recently as traveling to/From AZ. You did not hear the noise from the main road, however, we could hear the people talking in the rooms next door. However, The hotel was quiet at night and got a great nights' sleep. We had a nice size room both stays. Beds were comfortable. BW has covid protocols in place. Guests are required to wear masks in common areas. The staff is friendly and checking in is quick. They have a nice upstairs outside deck with a fireplace where you can sit anytime. Would stay here again.

Owner Response, 03 Novembre 2020

Greetings minichix, Thank you for taking the time to share your experience with us. I am so happy to see you enjoyed your time in Moab with us. Your review touches on all the important aspects of a hotel stay - we couldn't ask for a better compliment. I hope you will get to come back again soon for more adventures! Best Regards, Tricia Grawet Asst. General Manager

"A good place to sleep after adventuring."
phoebe75, 02 Novembre 2020

My family of 4 ( including 2 kids) stayed here for 4 nights while visiting Moab. I knew we would mostly just be sleeping here and looked for a good value. We had lots of adventures planned for each day and it was perfect for our needs. It's a perfect location. Close to so much stuff! Check in was easy and we noticed Covid cleanliness being handled well. This was important to us and i was very pleased. All guests/staff wore masks, breakfast was to go and not buffet style but given to you or you could eat on the terrace. The room was kind of tight but like I said we were there mostly to crash. The beds and linen could be softer. My 6 year old actually called it a "paper bed" lol. She wasn't wrong but we got used to it. Housekeeping was readily available to bring us what we needed but there is no daily cleaning done for covid reasons. This is what we were prepared for anyway. I didn't want anyone coming into the room. ** I found the staff to be super friendly and helpful. Providing towels/toiletries, and information whenever we needed it. They have a wifi issue and honestly it sucks but again i didn't need it a ton but if you need it for work this is not reliable. The gym is tiny and basic but not bad for a little extra workout. There was nobody. there when i went with my daughter. we wiped things down and felt good about it. If there had been more people in there we would have left. The pool- it's closed now but my kids were lunatics and swimming in ridiculously cold weather and i was in the hot tub. It worked and we were so pleased. A heated outdoor pool is a nice draw to this place. For our needs this was a perfect spot. I didn't give it a 5 because the linens and towels can really be softer.

Owner Response, 02 Novembre 2020

Greetings phoebe75, Four nights is an excellent amount of time to spend before leaving a detailed review. Thank you so much for taking the time to share such a lovely and thorough review regarding your time with us. We need guest feedback to know which areas need to be improved; we appreciate it greatly. I am pleased to see that you were able to take advantage of our downtown location. It helps to reassure us knowing that you felt comfortable and confident with us - despite the current interesting times we are experiencing together! I hope that you and yours will get to come back and see us again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Great hotel"
BarbaraS430, 01 Novembre 2020

This is a great place to stay. Right in town and walking distance to lots of restaurants and shopping. The hotel has a great breakfast, nice pool, and hot tub. Also, there was a fire pit outside which was perfect place to relax after a long day. I would definitely recommend.

Owner Response, 01 Novembre 2020

Greetings BarbaraS430, Thank you so much for taking the time to leave us a review. I am so happy to see that you enjoyed your time in Moab with us; I must agree with your - our terrace with the firepit lit at night is such a beautiful way to end the days adventures! We hope you will get to come back and see us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Extremely Walkable"
kykatie, 31 Octobre 2020

Overall, we really enjoyed our stay in Moab at Best Western Canyonlands! As other reviewers mentioned, the hotel is in a great location, within walking distance to many restaurants. Our room was comfortable and the breakfast in the morning was nice. The employees were friendly and we took advantage of the on-site laundry facilities although, I would highly recommend buying your own detergent and dryer sheets, or packing your own. It was expensive! I didn't give 5 stars because I felt the price was a bit high for what we got with this hotel. It was a little run down feeling and I think there were other options in the main downtown area that were cheaper. There is even another Best Western location right down the street that was a little less expensive. If we return, I would probably explore those other options before booking a room here again.

Owner Response, 31 Octobre 2020

Greetings kykatie, Thank you for taking the time to leave a review regarding your recent stay with us. Our guest reviews provide excellent insight into all the areas we can work on to be that perfect base camp. We do renovations every Winter at our property and being aware of things that should be addressed are appreciated. With our pricing, we do both weekly and daily price comparisons with other properties in our quality range to ensure we are in line with the rates other hotels in our range are charging. Our rates do tend to go down in November all the way to mid-March. I do know that we will never have another chance for a first impression, however I sincerely hope that you will allow us the opportunity to host and serve you again. Best Regards, Tricia Grawet Asst. General Manager

"Great location "
JudiE2960, 29 Octobre 2020

With all the traffic and road work in Moab, this hotel is in the best location. We easily walked to restaurants and downtown stores. The room was clean, the bed was comfortable and the shower had strong pressure. Would recommend and would definitely stay here again.

"Wonderful stay!"
Michele84084, 29 Octobre 2020

Such a lovely place with fantastic staff. It's the best location in Moab with easy access to everything. The on-site breakfast is very good and included. My kids loved the pool area and I loved the giant hot tub. Highly recommend!

"Great Location in Moab"
Dreamer631864, 27 Octobre 2020

This hotel is conveniently located in the middle of main street in Moab with lots of restaurants and shopping nearby. Our room was spacious and the breakfast was great. A little high in price but we would have had to get out of downtown to find lower price with same amenities.

"EXCELLENT EXPERIENCE OVERALL"
frg0125, 26 Octobre 2020

Very friendly, accommodating and pleasant to deal staff. Under COVID, the processes in place and the precautions taken made us feel comfortable to stay and to enjoy breakfast in a pleasant outdoor setting. Rooms are large and comfortable and the internet worked fast.

"Great hotel"
seasonit, 25 Octobre 2020

We had 3 couples visit this past weekend and it was great. They were nice and helpful when we made the reservations. They recommended we keep the rooms under one name so we would have our rooms together. The check in and out was easy. The staff were nice at check in and at breakfast. They just opened hot breakfast again; they tell you your options and then serve you. The rooms are clean and big. Upstairs patio was great to have breakfast on and we ordered take out one night for dinner and ate on the patio that night. The beds are comfy and the towels are nice and large and absorbent. That seems like a funny thing to comment on, but some hotel towels suck. I would for sure stay here again.

"Nice, Comfortable, & Clean"
Chrys R, 23 Octobre 2020

Nice hotel centrally located on Main St with restaurants and shops very close. Some shared the parking lot and everything was in walking distance. Extra amenities like reading lights on the custom headboards and really loved they had a magnifying makeup mirror. The beds were comfortable and the room was exceptionally clean. Hallways were very dated, but we're not sleeping out there. Breakfast room is upstairs and they served us a nice hot breakfast and we took it out on the very nice balcony patio. It was a bit chilly that morning, but enjoyed the view. Most took it back to their room or to go. Thank you BW Moab for providing that during Corona as others in Colorado did nothing. It made a good start to our day of exploring Arches N P. Drawbacks were that there were too many little “nightlights” in the room. Like lighted switch plates, smoke detector, microwave, TV, a plug under the desk with 2 lights on it, and the large crack around the door seal. A lot of hotels put these cabinets with microwave, fridge, and drawers right across from the foot of the bed. Nice concept, but the microwave numbers lights shine right in your face when in the bed. Also the room rate was very expensive and we could only stay the one night instead of the 2 I had wanted. I noticed it was at least $110 cheaper the week before and after. So I felt a little taken advantage of. With that being said we would definitely return again and just try to get a firm date further ahead of time. Thank you also to the front desk young lady that made sure I had a room facing the back and I didn't hear any road noise!

"Better than average"
Odusseus1000, 19 Octobre 2020

The rooms are large and comfortable. The breakfast is awful. The location is perfect-10 minutes to Arches (if there is no traffic, but 30 minutes at busy times as 5 miles of 190 are down to two lanes because of road construction), very close- 2 to 5 minute all the Moab restaurants and shops. On the noisiest road ANYWHERE but the hotel is very quiet. For $200 a night I expect a bathrobe and real glasses and coffee cups. It has none of these.

"4 night weekday trip to Moab"
Jeff W, 17 Octobre 2020

The hotel is walking distance to most restaurants in the town of Moab. While back from the main road in town, the rooms were quiet. The staff was helpful and friendly, the rooms were clean, and the breakfast buffet was very good.

Owner Response, 17 Octobre 2020

Greetings Jeff W, Thank you for taking the time to leave us a review regarding your recent stay. I am so happy to see that you enjoyed so many aspects of your time in Moab with us. Please come back and visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"A Great Stay in a Beautiful Area of Utah!"
timman19, 01 Octobre 2020

This is a very nice hotel with a great downtown location in Moab. We stayed here for four nights during our visit to the nearby national parks. We arrived just after check-in time and were greeted by a very friendly and polite woman at reception. We were quickly checked in. Our room was the Presidential Suite which we had booked many weeks in advance. The suite was quite large and looked new. There were no marks or scratches on the wall or on the furniture. Since there were three of us, my wife and I took the bedroom and our friend the living room which had a sofa bed. All of us were quite comfortable and we even had our own televisions. The suite also featured a kitchenette and a table with chairs. The bathroom was quite large. There were two vanities: one in the main bathroom and one just outside of it which was very handy. The kitchen included a coffee maker, toaster, a small stove, and oven but we did no cooking as were on vacation. Due to COVID, our room was not serviced during our stay. We left used towels and bags with garbage outside the room as directed by reception. Those were picked-up by the hotel staff. Toiletries and fresh towels were gladly provided by reception when requested in person. They did a great job on that. The hotel had just started serving a hot breakfast again when we got there. It had been suspended due to COVID. This was provided in a breakfast room which right above reception. The staff served the food that was requested. This was fine but the portions given initially were very small. However, they were increased upon request. There were a few tables provided to eat at, but most guests returned to their rooms to eat as we did. The hotel is within short walking distance of restaurants, bars, and shopping. There are two restaurants right next door to the hotel. There is parking available and this seemed to fill up quickly each night. One night, we were unable to use the parking lot but there was street parking available right next to the hotel's parking lot and that was fine. The hotel also had a nice outdoor pool. We used this one day after a trip to Arches where the temperatures were in the 90's and it was quite refreshing. The hotel is not that far from Arches National Park. Canyonlands is a bit further, but you will not find any hotels close to the entrance anyway. So, overall, a great stay at this hotel. A great job by the staff despite the COVID restrictions in place. They really worked hard to keep the guests happy. We would stay here again.

Owner Response, 01 Octobre 2020

Greetings timman19, Four nights is an excellent amount of time to spend before leaving a detailed review, and what a compliment it is to see that you would allow us to continue to be your base camp! Thank you so much for taking the time to share such a lovely and thorough response. I am pleased to see that you were able to take advantage of our downtown location. There are far too many delicious eateries to choose from near us! I am also delighted to see that our current procedures made your stay enjoyable and comfortable - despite the current interesting times we are experiencing together! I hope that you and yours will get to come back and see us again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Thank you Carlos!"
KaseyA_11, 26 Septembre 2020

Carlos from Best Western Moab is a rockstar who helped our crew with dishes and dishwasher services. Thank you Carlos! You were a super help and we appreciate you!!! (From our guides, Steve, Stephen & Alisa).

Owner Response, 26 Septembre 2020

Greetings KaseyA_11, Wow! Your comment absolutely made Carlos' day! Thank you so much for taking the time to leave him such lovely compliments. Please come back and visit us again. Best Regards, Tricia Grawet Asst. General Manager

"Perfect location"
me_so_happy, 22 Septembre 2020

It doesn't get any better in terms of location in Moab. Walk out of the lobby to restaurants and shops, just steps away. The hotel was super clean, welcoming lobby, nice pool. We loved our stay there!

Owner Response, 22 Septembre 2020

Greetings me_so_happy, I am absolutely thrilled to see that we met all of your needs as a Moab basecamp. Thank you so much for taking the time to share your compliments. Please come back and see us again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Awesome"
jefflef, 16 Septembre 2020

Great hotel. Great location. Great pool. We researched hotels a bit and decided to get one closer to town. This is a very nice place. Clean rooms and COVID-19 aware. Used their laundry room which was very handy.

Owner Response, 16 Septembre 2020

Greetings jefflef, Thank you for taking the time to leave us a review! I am delighted to see that your research paid off and you were able to enjoy multiple amenities of our property. We hope you will get to return and visit us again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Perfect location, nice hotel design"
Andrea P, 01 Septembre 2020

Great location on Main street in Moab, near restaurants, stores and Arches Nationalpark. Central, but also a bit set back from the road to provide some privacy. Due to Covid, the breakfast was handed out with ready-to go options but still well handled. Room was good size and nicely, modern designed. Fridge and microwave were appreciated. Beautiful pool area and loved the roof top seating area. Plenty of parking.

Owner Response, 01 Septembre 2020

Greetings Andrea P, Thank you very much for taking the time to leave a review regarding your recent stay with us. I appreciate you noting that our breakfast, despite being a modified version, was still a pleasant experience during your stay. I hope we will get the chance to host you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"More Than Meet Our Expectations"
stropol, 27 Août 2020

During this pandemic it would not be fair to judge a hotel by before Covid standards. However, this hotel exceeded our expectations for travel lodging. The check in was efficient, the large updated room included a refrigerator and microwave as well as two sinks, one outside the bathroom and one in the bathroom. Both sinks had large countertops. The most important aspect was because of the current cleaning standards in place, we felt assured that we were in a safe environment. Breakfast was great! Everyone was socially distanced and able to request food items that were placed in bags by the servers. We could either eat in our room or on the lovely outdoor patio. Food items included fruits, muffins, granola bars, juice, coffee, milk, burritos (that could be microwaved) and several types of cold cereal and instant oatmeal. After exploring the National Parks and experiencing the 103 degree heat, the large, refreshing outdoor swimming pool an added feature. There was also a large spa hot tub that guests could enjoy during cooler weather. I would highly recommend this hotel.

Owner Response, 27 Août 2020

Greetings stropol, Wow! Thank you so much for taking the time to leave us a review. I am genuinely so happy to read that you enjoyed your room, the new modified breakfast and pool area! Despite the ever changing times we are all currently facing, our team is still wishing to provide the best customer service that we possibly can; prior to the pandemic and even more now, your recommendation is the greatest compliment we can receive! Please come back and visit us again. Best Regards, Tricia Grawet Asst, General Manager

"Made our stay in Moab, during these unique times, very pleasant."
JrBill, 22 Août 2020

We stayed for 5 nights. It was a very comfortable and clean room. Due to Covid, the complimentary breakfast was served by staff in bags rather than one helping themselves. Basically "Continental Breakfast" type offerings. Really liked having booklights on the bed! Also enjoyed sitting on the upper deck in the evenings while eating dinner (our food) or playing games. Very friendly staff. Walking distance to shops and restaurants.

Owner Response, 22 Août 2020

Greetings JrBill, Thank you so much for taking the time to leave us a review. i am thrilled to see that you enjoyed your time in Moab with us as your base camp. I do hope that you will get to come back when we can provide the full extent of our amenities again, and really give us a chance to impress you! Best Regards, Tricia Grawet Asst. General Manager

"Moab recharge"
James J, 13 Août 2020

My family was in the middle of a 2 week backpacking vacation and needed a showers, soft beds and a/c. The room was spacious very accommodating and allowed for space and comfort. The pool is very clean and refreshing, hot tub is great good temperature and powerful jets. We passed on the modified breakfast but the breakfast room was very clean and had outdoor seating. Great locale and great staff.

Owner Response, 13 Août 2020

Greetings James J, Thank you for taking the time to leave us a review! I am so happy to see that you and your family enjoyed the break from backpacking while staying at our property. I hope you will all get to come back when we are able to serve our normal breakfast again and let us REALLY impress you and yours! Best Regards, Tricia Grawet Asst. General Manager

"Needs Renovation"
laurakX1227YU, 12 Août 2020

The location was excellent and the pool and common areas appeared to be fixed up, but the rooms smelled musty if you ran the air conditioning (which lets face it in July in Moab you MUST do) and the room had the underlying smell of stale cigarette smoke (like it had formerly been a smoking room). Would not stay here again without renovation.

Owner Response, 12 Août 2020

Greetings laurakX1227YU, Thank you for taking the time to leave a review regarding your recent stay with us. Our guest reviews provide excellent insight into all the areas we can work on to be that perfect base camp. We do renovations every Winter at our property and being aware of things that should be addressed are appreciated. I would like to apologize for our property not meeting your expectations 100%; we sincerely hope that you will one day get to come back and give us another chance to impress you. Best Regards, Tricia Grawet Asst. General Manager

"Convenient to Arches National Park"
twobacks, 04 Août 2020

I stayed at this hotel while touring Arches and Canyonlands National Park. I got a good night's sleep every night I was there. The breakfast was good every morning. The hotel is located between both parks.

Owner Response, 04 Août 2020

Greetings twobacks, Thank you so much for taking the time to leave us a review. I don't know that we could ask for a more kind and straightforward experience during these uncertain times! We appreciate you and hope that you will come back and visit us again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Perfect Place between both parks!!"
Gretchen M, 02 Août 2020

Very convenient for walking in the town for restaurants and shopping. Great location to visit both Arches and Canyonlands. Room was more than adequate, with the exception of getting all your towels, toiletries from the front desk because of covid. Really didn't like not having my room made up each day either. The bag breakfast was fine and acceptable. The pool was open and a nice retreat from the heat.

Owner Response, 02 Août 2020

Greetings Gretchen M, Thank you for taking the time to leave us a review! I understand the frustration in not receiving housekeeping services; we truly cannot wait to be able to go back to being able to accommodate our guests in the ways that they, and we, are used to! Please come back and visit us again! Best Regards, Tricia Grawet Asst. General Manager

"Moab Vacation"
m0m0f4beauties, 02 Août 2020

Wonderful hotel, friendly staff, convenient location. Even with COVID-19 they provided a substantial warm breakfast option. The kids loved the pool and hot tub. Staff always willing to offer hiking and restaurant recommendations. Definitely recommend this hotel

Owner Response, 02 Août 2020

Greetings m0m0f4beauties, It brings me joy to know that we have curated a Moab base camp that suits adventurers of all ages and backgrounds! Thank you for taking the time to leave your kind words with us. I hope that you and your family can return to us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Perfect location in Moab!"
FrequentFliers30306, 01 Août 2020

Great place for Moab, Arches and Canyonlands. Can walk to awesome restaurants and cute shops. Nice pool. Good laundry facility. Staff is super nice and helpful. Rooms comfortable and clean and nicely furnished. Because of Covid, breakfast was limited but had good variety of takeaway items (yogurt, muffins, fruit, granola bars, cereal, juice, coffee).

Owner Response, 01 Août 2020

Greetings FrequentFliers30306, Thank you so much for taking the time to leave us a review! I am so genuinely happy to see that you enjoyed your time at our property, even given the COVID circumstances. I hope that you and your loved ones will get to come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manger

"outstanding location"
Claudia H, 29 Juillet 2020

While the hotel is not new and shows some signs of ageing it was clean and they were using Covid awareness w/sanitizing, masks, etc. The deck on this hotel is wonderful but mostly unusable in the summer because of the heat. Moab is usually swamped in the summer but with the current state of affairs it was not. This hotel is right downtown. Park your car and walk to any/all restaurants and shops. Would stay here again.

Owner Response, 29 Juillet 2020

Greetings Claudia H, Thank you so much for taking the time to leave us a review! I am happy to see that you were able to take note of the newest procedures we & Best Western have put into place to help keep our beloved guests and staff safe. I hope that you will be able to return to us again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Fabulous place"
lgulotta, 27 Juillet 2020

This hotel was superb. The check-in process, room cleanliness, customer service experience (especially Sabrina), the breakfast and the check-out process were all perfect. The location of the hotel and it's overall look is spectacular. I would easily stay again and definitely recommend this hotel to anyone touring through Moab!

Owner Response, 27 Juillet 2020

Greetings lgulotta, We cannot thank you enough for your lovely compliments to us and our team! Sabrina was absolutely overjoyed that she helped make your trip extra memorable. We all hope that you will be able to return to us again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Great Moab spot"
writetojanna, 20 Juillet 2020

This hotel is in a perfect location of downtown Moab, close to Arches and Canyonlands, great pool and work out facilities, and walking distance to lots of great restaurants and shops. Perfect for a nice staycation!

Owner Response, 20 Juillet 2020

Greetings writetojanna, I am so happy that you enjoyed your time in Moab with us, and greatly appreciate you taking the time to leave us a review! Truly, our location just cannot be beat; I am happy to see you were able to take advantage of our proximity to downtown Moab. Please come back and see us again! Best Regards, Tricia Grawet Asst. General Manager

"Great Place!"
Houseofhallz, 18 Juillet 2020

I'm not very partial to the big chains but this place was the exception. The rooms were very nice, the hotel is situated in the heart of Moab and best of all the staff really care about their jobs. There aren't many chains that will call you when your daughter leaves her precious blanky and go the extra mile to mail it back to you. From the front desk reception to the breakfast personnel, this place has people that care about their jobs. I'll be back in a heart beat.

Owner Response, 18 Juillet 2020

Greetings Houseofhallz, Wow! We cannot thank you enough for such lovely compliments. I must agree and say that you hit the nail on the head in regards to our staff! With all that is going on in our world and the restrictions/changes we have had to implement it has proven more difficult to establish connections with our guests. I am delighted to see that our customer service did not let you down! We will look forward to hosting you and yours again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Cold sugar breakfast"
Meander152028, 14 Juillet 2020

A healthy breakfast to start each morning is important to us. We either pay more for a hotel that serves a hot, healthy breakfast or we pay less for a hotel and go out for breakfast. I decided I wanted my family to have the benefit of going to breakfast at their own time. This hotel was expensive, but I figured that it was worth the hot, healthy breakfast advertised. However, the breakfast advertised was not served and not advised on their website and the charges were the same. The next morning for breakfast we had a choice of water or a juice, not both, a muffin or a breakfast bar, (loaded with sugar), a frozen burrito (processed and loaded with sugar and fats, that you had to go back to your room to cook in the microwave) and a yogurt (loaded with sugar). My question?? What does a diabetic or someone watching their sugar intake eat? " I am sorry mam" was the response, yet the night before we stayed in a cheaper hotel, which advertised a continental breakfast and they served boiled eggs, grits, oatmeal, and healthy breads that could be toasted or baked, with a choice of fresh fruits. They served us and we sat at a table to eat. The table and chairs were sanitized immediately when we were done. They also gave us a bottle of water and choice of a juice and coffee. In addition, they made waffles on request. I was very disappointed that I had to spend an additional $200 on my vacation budget to feed my family breakfast, when I already paid for breakfast in the room charges. I understand with the virus, things changed, but if you can hand out a cold breakfast to go, why cant you hand out a hot, healthy breakfast to go? The previous hotel is under the same guidelines for Covid-19. Rooms were clean and a nice size for family, location is good, but there are hotels in the area that are just as nice and cheaper. Therefore, you can take the extra money to buy a good breakfast, numerous places in Moab! I did talk to someone at the front desk to have a manager contact me, but the manager did not respond. I am very disappointed in this hotel for the price I paid! There are much better options in the vicinity.

Owner Response, 14 Juillet 2020

Greetings Meander152028, Even though we have already spoken privately, I do still want to thank you for your feedback. We do encourage honest reviews including the good and bad! We need the honest and raw feedback - how else do we know where to brainstorm ideas on the areas we do have the ability to improve on. I do appreciate you for allowing us to touch base and converse regarding your time with us one on one again. You may feel free to reach out to me further if there is anything else I can assist you with. Best Regards, Tricia Grawet Asst. General Manager

"Great customer service and clean hotel!!"
DanKearney, 14 Juillet 2020

This was our first family trip since the pandemic had shut down our travel. We were glad that we chose the Best Western Plus in Moab as one of our choices to stay! We had a gift card that had expired because we hadn't left the state in months. The front desk staff along with the helpful customer service department were able to extend the expiration date so that we could apply it to this stay. The hotel and room was exceptionally clean which gave us a comfortable and safe feeling. As in the past, we will definitely continue to trust our travel stays to Best Western!

Owner Response, 14 Juillet 2020

Greetings DanKearney, Thank you so much for taking the time to share your experience. I am thrilled to see that you were able to relax, enjoy and still feel safe with us as your base camp. I enjoy when reviews share examples of our Front Desk team going the distance for our guests as I know they each genuinely want to make every one of our guest's feel right at home. We will hope for the chance to see you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Nice"
JulieVR R, 13 Juillet 2020

Very concerned about COVID protection. Very nice hotel, nice staff, and perfect location. Within walking distance of food and shops. Private parking. Carry out breakfast was good and the two men handing it out were super nice. Highly recommend.

Owner Response, 13 Juillet 2020

Greetings JulieVR R, Thank you so much for your review! i am so happy to see that you felt safe and comfortable during your time with us. Your recommendation is the best compliment we can receive; Jose and Jorge will also greatly appreciate the breakfast compliment! Please come back and visit us again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Great experience in the Main Street Suite"
Aaron F, 06 Juillet 2020

We were a group of 3 who all wanted our own beds and a nice place to hang out after days of hiking in the national parks. We were fortunate that the 2-bedroom Main Street Suite was available (1 king, 2 queens). It's in a separate building next to the main hotel building, and it has reserved parking spots for convenience. As the name implies, it faces out to Main Street, the main drag in Moab. The suite seemed to be fairly new or remodeled with a nice comfortable decor. The king bedroom has a comfortable bed, a jacuzzi tub in the bathroom, and a small private balcony. The 2 queens bedroom has its own bathroom as well. The living room has a comfortable couch, a minimal kitchenette, and table & chairs. The slide-out refrigerator and freezer were nice, but I do think it was an odd choice to put a tiny sink in the kitchenette, and also not include a stove. Why waste all that counter space? Although the larger main balcony outside the living room has a nice view of the surrounding mountains, it turned out to be not a very relaxing place to hang out because of the many loud vehicles driving by. The breakfast was a decent attempt at being safe and also having a few choices. The pool was lovely and refreshing in the Moab summer heat. Overall, it was a nice home away from home and we had a good stay. I'd highly recommend this Best Western to anyone visiting Moab.

Owner Response, 07 Juillet 2020

Greetings Aaron F, Wow! Thank you so much for taking the time to share your experience with us. I am happy to see that our Main Street Signature Suite was able to comfortably accommodate all members of your party! I hope that you will be able to come back and visit us again! If you do return to Moab with a smaller party, our Presidential Suite does include a stove in the kitchenette! Best Regards, Tricia Grawet Asst. General Manager

"everything you would expect"
Joe P, 02 Juillet 2020

Everything you would expect from a Best Western property. The rooms were comfortable and clean and the staff friendly and courteous. Parking available near entrances closest to rooms. COVID precautions in place so breakfast impacted. Bagged options could have been better.

Owner Response, 02 Juillet 2020

Greetings Joe P, Thank you so much for the review! We truly appreciate your time and feedback. I apologize that the COVID breakfast was not as inclusive as our usual breakfast spread, we are always open to ideas and suggestions and are genuinely trying to get our hands on any delicious pre-packaged items we can. I hope you will be able to come back and visit us again. Best Regards, Tricia Grawet Asst. General Manager

"Great Stay Outside of Arches"
Andrea W, 30 Juin 2020

This Best Western property is in a great location; right on the "main drag" in Moab, a few minutes drive to Arches National Park, and about 30 minutes to Canyonlands National Park. We initially chose this property because it has a Tesla Supercharger onsite. However the property itself exceeded our expectations. We loved and made use of the second story balcony/firepit area. We ordered take-out from the Italian restaurant next door and enjoyed it on the balcony with some wine (we just asked for wine glasses from Reception!). Other restaurants, bars and shops were walkable from the hotel as well. The bed was very comfortable and the bathroom was spacious and clean. The price was a little steep compared to other hotels during our cross country trip but it seems this is the norm in Moab. We enjoyed our stay very much!

Owner Response, 30 Juin 2020

Greetings adwittine, Wow! Thank you so much for sharing your experience with us. I am so happy that we were able to be a comfortable base camp for you; from our Tesla Superchargers, to Pasta Jay's and our terrace to unwind at the end of the day! We hope that you will get to come back and visit us again! Best Regards, Tricia Grawet Asst. General Manager

"Just what you want on a trip"
poems71, 25 Juin 2020

We came here because of the reviews and found them to be true. COVID diminished the stay a bit but the staff did everything right to try and lessen the inconvenience. Nice bright and helpful staff, very clean, good location, nice room amenities, and premium tv channels. Oh, nice pool area also.

Owner Response, 25 Juin 2020

Greetings poems71, Thank you so much for taking the time to share your experience with us. I am so happy to see that you were satisfied with your stay. We understand the frustrations with all the changes being implemented. We continue to cross our fingers in hope of getting to go back to "normal" more soon than not, and back to providing the level of customer service our entire team is dying to give! Best Wishes, Tricia Grawet Asst. General Manager

"Comfortable Stay"
ccbrimley, 22 Juin 2020

Comfortable place. Love the rooftop area but more comfortable seating would be nice. A bit noisy being right on the main street. Someone needs to get control of the loud vehicles racing up and down the street. We witness several near misses. Within walking distance to several shops and dining establishments. I would definitely stay here again.

Owner Response, 22 Juin 2020

Greetings ccbrimley, Thank you so much for taking the time to share your experience with us. Knowing you would come and stay with us again is one of the best compliments we can receive! We certainly hope that you will get to come back and visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Family vacation to Moab."
WeverCrew, 13 Juin 2020

This hotel has wonderful staff--the front desk staff pointed us in the right direction for dinner twice, and both the Spoke and Zax had wonderful food. The hotel was older, but has been remodeled and upgraded--best parts were the roof top deck and the pool area. Our teenage boys loved the huge hot tub. When we were there the weather was HOT--a few more chairs with umbrellas around the pool would be nice. Breakfast was sparse due to COVID, but the staff was helpful with work arounds. Our room overlooked the pool--something I would avoid next time as it was loud and we go to bed early. Otherwise, excellent stay! (LOVED all the access to recycling stations too!)

Owner Response, 13 Juin 2020

Greetings WeverCrew, We greatly appreciate you taking the time to share your experience with us. Our Front Desk team will be so happy to see that you enjoyed their dinner recommendations! I sincerely hope that you and your family will be able to return to us again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Excellent location, awesome spa"
nuttind, 08 Juin 2020

Beautiful hotel, perfect location right in the middle of town, nice clean rooms, only issue was key cards never worked had to have them programed three times, got locked out twice and had and one of the two keys never worked on the room door, very limited parking

Owner Response, 08 Juin 2020

Greetings nuttind, We appreciate you taking the time to leave us a review and share your experience with us. I apologize that our key cards were a frustration. The switch from magnetic keys to a microchip (this way credit cards and cellphones cannot affect them!) has proven to make our keys more particular in their placement against the locks. We do also have additional parking options available for our guests if and when it's necessary. In our normal swing, our breakfast room is not limited to where it was during your visit. Right now, we are doing our best to maintain a sanitary but still hospitable experience for all who come through our doors. My hope is that you will be able to return when we are able to truly show the lengths and strides our property enjoys making for our guests to have the best base for all of their Moab adventures. Best Regards, Tricia Grawet Asst. General Manager

"Short stay"
cudalova8, 13 Mai 2020

As a mom with kid , I felt well taken care of and safe. The breakfast option was different but they delivered bags that had hand written messages on them. A very nice touch . The roof top terrace was great for enjoying the beautiful weather they were having.

Owner Response, 13 Mai 2020

Greetings cudalova8, Thank you so much - not just for your review, but for also allowing us to host you and yours during these very interesting times. I am overjoyed to see that you felt safe and cared for while staying with us. We hope you will get to come and see us all again soon. Best Regards, Tricia Grawet Asst. General Manager

"Great stay"
LM0807, 28 Mars 2020

This BW was clean, had a nice pool/hot tub area, and great breakfast. All of the staff we encountered were accommodating and very friendly. It is in a perfect location to walk to all of the restaurants and shops in town. We would definitely stay here again!

Owner Response, 28 Mars 2020

Greetings LM0807, My sincerest apologies for the delay in response. This is certainly an interesting time in all of our lives. Please do know that your review means so much to us! I am so happy that you took the time to share your wonderful review with us. I am even more delighted to see that you enjoyed your time with us as your host! We hope to see you again in the future. Stay safe, best wishes to you! Tricia Grawet Asst. General Manager

"Nice Stay!"
Audrey M, 14 Mars 2020

We had a 2 queen bedroom suit which was very nice. The beds were comfortable and the room was clean and very quiet. The hotel staff was very helpful and gave us a good recommendation for dinner. Breakfast was amazing with all sorts of options both hot and cold. Highly recommended!

Owner Response, 14 Mars 2020

Greetings Audrey M, We appreciate you taking the time to share your experience with us. A guest's recommendation of our property is one of the best compliments any property can receive, and we sincerely thank you for your words. I hope you will be able to come back and visit us again in the future. Please know that our entire staff hopes you are well, safe and wishes you the best in your travels and thereafter. Regards, Tricia Grawet Asst. General Manager

"Quiet Clean good breakfast"
Bruin14, 09 Mars 2020

Stayed two night. Very good breakfast room, better than recent stays in Hampton Inn's. Plenty of towels in bathroom, every thing worked in room. You can decline housekeeping (there is a door hanger to put out for this) for 500 extra Best Western points. Plenty of places to walk to for meals (try The Spoke which is next door). Restaurants had different prices for weekend vs weekday.

Owner Response, 09 Mars 2020

Greetings Bruin14, My sincerest apologies for the delay in response as we worked out technical difficulties in accessing our account. Please do know that your review means so much to us! I enjoyed reading over your review and seeing the things that stood out to you the most. The amenities that you noted are ones we have diligently worked on to what we feel works for any one who allows us to be their hosts, with of course additional incentives to our valued members. We hope to see you again in the future! Stay safe, best wishes to you! Tricia Grawet Asst. General Manager

"So clean & new"
Palisadeboy, 02 Mars 2020

This hotel is in an amazing location, walk to all the best restaurants in Moab. The staff is super nice and fast, above-average hotel breakfast. The hotel has great sitting areas, pool and room are like new. We have stayed in Moab many times but never here I have been missing out for sure.

Owner Response, 02 Mars 2020

Greetings Palisadeboy, My sincerest apologies for the delay in response as we worked out technical difficulties in accessing our account. Please do know that your review means so much to us! I am so happy that you taking a chance gave us the opportunity to leave such an impression. We hope to see you again in the future! Stay safe, best wishes to you! Tricia Grawet Asst. General Manager

"4-wheel trip"
Judy H, 23 Février 2020

This is our new favorite place to stay in Moab. We had a suite & it was so roomy & had a fridge and microwave. It was off season & so inexpensive, plus the full complimentary breakfast was outstanding! We will be back!

Owner Response, 23 Février 2020

Greetings Judy H, Thank you so much for taking the time to share your experience with us. I am absolutely delighted to know that your room was comfortable and our breakfast helped start the mornings off right! We cannot wait for the opportunity to host you again! Best Regards, Tricia Grawet Asst. General Manager

"Great service"
wuykats, 18 Février 2020

This is a great place to stay in Moab. Excellent breakfast provided and a very helpful staff. This was the second time we have stayed there for multiple days and we will be coming back again next year. Also the facility is within walking distance of several dining establishments.

Owner Response, 18 Février 2020

Greetings wuykats, Thank you so much for taking the time to leave us a review. I am so pleased to see that we are continuing to provide you with excellent services that allow us to be a repeat host. We will be here looking forward to next year when we get to see you again! Best Regards, Tricia Grawet Asst. General Manager

"Great Hotel"
shnpan, 07 Février 2020

Our check in with Sabrina at the front desk was great. She helped us to use the Best Western coupons we had been awarded from a promotion. We were in a large suite with two queen beds. There were two vanities, one in the bathroom and the other in the room. One had a lighted makeup mirror attached to the wall. Breakfast was good with eggs, omelets, bacon, potatoes, etc., but the eggs were cold.

Owner Response, 07 Février 2020

Greetings shnpan, Thank you so much for taking the time to share your compliments with us! Sabrina will be delighted to see that she made your check-in a memorable one. I hope you will get to come back and visit us again and further explore Moab and our property's multiple amenities! Best Regards, Tricia Grawet Asst. General Manager

"Great stay!"
MrJoeG, 02 Février 2020

We had a great 4 night stay here. They were nice enough to upgrade our room since they were not full. The breakfast was acceptable and the staff was very pleasant. The location is very good for Moab. We did not have any issues the whole time.

Owner Response, 02 Février 2020

Greetings MrJoeG, Thank you so much for taking the time to share your experience with us! Our staff will be happy to know that we made your four night stay a good one. We hope to see you on your next trip to Moab! Best Regards, Tricia Grawet Asst. General Manager

"Outstanding "
RRH01, 01 Février 2020

We stay in Best Western hotels a lot while we travel, this one was one of the best. Our room was very large and the accommodations were excellent. The bathroom had a sink in the shower/toilet area and a separate one outside of that area. The breakfast area was different from other Best Western in that it was on the second floor and was quite large. It was very clean and had a staff person in the area the entire time. Great place to stay!

Owner Response, 01 Février 2020

Greetings RRH01, Thank you for taking the time to extend the lovely compliments! We are so happy that your enjoyed our property and noticed things that even set us apart from other Best Western's! I hope you will be able to come back and visit us again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Beautiful breakfast patio and lovely room"
Rita B, 23 Janvier 2020

We stayed here in off season and loved this motel. It is right in the middle of downtown, so lots of restaurants in walking distance. We couldn't use the pool, but it is good sized and looks great for summer. There is a big hot tub that got a lot of use during our stay. Our king room had a separate area with sofa and desk. The bed was comfortable. There are TONS of outlets and USBs for plugging in electronics all over the room - including both sides of the bed. There is a large breakfast included (eggs, bacon, potatoes, burritos, salsas, spinach, cheese, fruit, waffle station, oatmeal, cold cereals, yogurts and more). Excellent coffee! There is a wrap around deck where you can eat your breakfast. And lots of indoor seating (including a counter that has all kinds of plug ins for electronics). There is plenty of secure bike storage. A nice workout room and laundry. This place has pretty much anything you need in a motel.

Owner Response, 23 Janvier 2020

Greetings Rita B, Wow! Thank you so much for taking the time to share your experience with us. I am so happy to see that you thoroughly enjoyed your time with us here in Moab. I hope you will be able to return and stay with us again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Good but could have been better"
SBrunson78, 12 Janvier 2020

We have stayed at this Hotel many times. And it has always been our favorite place in Moab. One reason we love this place is the Hot tub. But after only five minutes in both my wife and I had to get out the chemicals were way too strong and it was burning our skin. My other issue was i felt the front desk was a little lacking in professionalism. Perhaps i am just holding this hotel to a very high standard based on all of our previous stays. We will definitely be back. But I do have to say with so many other choices. We now may be looking at staying at other places as well.

Owner Response, 12 Janvier 2020

Greetings SBrunson78, I would first like to thank you for taking the time to share your experience with us. Please know that your continual patronage over the last few years is extremely appreciated and valued. I am very disappointed to hear that we let you down. We are known for our wonderful and welcoming staff from the front desk, to breakfast and in between; it is disheartening to learn that we were not at our best during your visit. I sincerely hope that you will allow us another chance to continue to earn your loyalty. Best Regards, Tricia Grawet Asst. General Manager

"Excellent every time"
D8176ACmarkm, 07 Janvier 2020

Recent stay was even better than before. The room was fantastic with leather coach and chair, super clean bathroom with excellent shower. I usually go to Moab to sleep in a tent or sleeping bag out in the open, but now I think I will use the BW Canyonlands as base camp! Wonderful breakfast and people too. 10 out of 10 with location being in the heart of downtown Moab.

Owner Response, 07 Janvier 2020

Greetings D8176ACmarkm, Thank you so much for sharing your experience with us! I am thrilled to see that we have left you with wonderful memories and experiences that will allow us to be that Moab base camp for you. When we have guests that continue to return to us, it lets us know that we are doing something right! Looking forward to hosting you again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Moab Best Western"
moe7981, 07 Janvier 2020

My wife and I were traveling through Moab and chose to stay at the Best Western. We like Best Western Hotels, most seem a littler better than your average hotel. This best western was average. The rooms were average. They were comfortable and we slept ok. The continental breakfast was good but the area was confining and crowded. This made breakfast harried.

Owner Response, 07 Janvier 2020

Greetings moe7981, Thank you for taking the time to share your feedback with us! I agree with you that Best Western is certainly stepping up their game as a brand and I can confidently say that we have done a lot to our property to keep up with the ever evolving high standards. I hope that you and your wife will be able to come back and visit us again in the Spring or Summer and get a real taste for us as hosts. Whether it is giving directions, bringing supplies to rooms, bringing back additional breakfast options as well as the outside terrace area, recommending tours, etc - our entire staff will undoubtedly show you why we get the praise that we do! We will be looking forward to that opportunity. Best Regards, Tricia Grawet Asst. General Manager

"Excellent hotel, Great Staff!"
familyvacay226, 06 Janvier 2020

The hotel is super nice and in a great location. The staff are fantastic and go out of their way to help with matters in and out of the hotel. The breakfast was delicious. The facilities were very clean.

Owner Response, 06 Janvier 2020

Greetings familyvacay226, Thank you so much for taking the time to leave us your kind words! I am absolutely thrilled to see that our staff ensured your 'family vacay' with us was exactly what is desired from a hotel stay. Please come back and visit us again! Best Regards, Tricia Grawet Asst. General Manager

"BW stop"
D Michael E, 05 Janvier 2020

Weather had closed I 80 west of Cheyenne. We had to drop down to I 70 and had a last minute stop here. From the phone call to the front desk to the room, all was first rate. A long and difficult day morphed into a relaxing evening. One of the more beautiful motels I have ever stayed in. I look forward to a repeat stop.

Owner Response, 05 Janvier 2020

Greetings D Michael E, Sometimes the unexpected works out to being exactly what is needed - and I am absolutely delighted to see that we were able to be that unexpected surprise for you! More than anything we want our guests to feel warm, comfortable and safe; the weather may have been working against us briefly, but we are very thankful you did reach us! Thank you for taking the time to share your experience with us. May the rest of your travels be just as safe and warm. We will look forward to a purposeful visit from you in the future! Best Regards, Tricia Grawet Asst. General Manager

"Worked for Us!"
Z9830FSwendym, 03 Janvier 2020

Great family suite located across the parking lot on top of a local restaurant. The kitchenette has a nice sized fridge and freezer. The kids each got their own bed, which was worth the money for us! The extra sink outside of the bathroom made getting ready even easier. My favorite part was the fireplace! It helped dry our wet clothes, warmed the room, and was a nice way to thaw out after being out in the snow!

Owner Response, 03 Janvier 2020

Greetings Z9830FSwendym, Thank you so much for taking the time to share your experience with us. I am delighted to see that our Signature Suites were a hit for you and your loved ones. I must say, I think the fireplaces make the room feel more like a home than a hotel, especially in the colder months! We hope that your New Year remains lovely and warm and we look forward to hosting you again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Moab adventure"
Excursion324597, 24 Décembre 2019

Excellent value hotel was well located, very clean and service was great. This is coming from a tough critic who has moved away from hotels and typically stay at Home away or VRBO. Delighted and surprised

Owner Response, 24 Décembre 2019

Greetings Excursion324597, I am so happy to see that our staff and property exceeded your expectations, thank you so much for taking the time to share your experience. We would be delighted and hope for the opportunity to impress you again in the future! Warm Regards, Tricia Grawet Asst. General Manager

"Moab Motel a Model for Most"
RockynotBates, 04 Décembre 2019

We had a great time in this motel, it was our favorite on our recent Western vacation. The breakfast was first class but the pool on the small side. Not to worry, all the pools where we stayed (and perhaps all in Utah) were small and this one was still very nice. It was a little strange the way the half wall between the parking and rooms forced you to walk around it, or you could just jump it like the kids did. This arrangement may have been to protect the rooms from aggressive car parkers? When in Moab again we would stay in this conveniently located very nice place.

Owner Response, 04 Décembre 2019

Greetings RockynotBates, Thank you for taking the time to leave us a review. I am happy to see that you enjoyed your time with us in Moab. Thank you for the compliment on our breakfast spread. We want to make sure that we have something for everyone to enjoy before starting the day's adventures! Please come back and see us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Very nice rooms and better than expected breakfast."
Ross H, 02 Décembre 2019

Front desk staff was very helpful and gave us a king upgrade. King roooms are very spacious. And downtown Moab is all around you. Year-round heated pool is a plus. Booked via Hotels.com and it instantly went through to the property.

Owner Response, 02 Décembre 2019

Greetings Ross H, Thank you so much for taking the time to leave a review and sharing your experience with us. I am glad our Front Desk girls were able to get you into an upgraded room, and making your stay as cozy as possible. We hope for the opportunity to host you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Impressed!!"
Noblejourneys, 01 Décembre 2019

Cute & quaint, wished we could've stayed longer in Moab, looked like a cool town but we were just passing through. Check-in was quick, nice staff! Rooms are big, we got 2 beds, it had a loveseat, coffee table and chair with ottoman. Flat screen TV, large counter space. Bathroom was split with sink then tub/shower, toilet and another sink which was nice while the other was getting ready. Nice fixtures and loved the toiletries! The hotel & room was very clean. The 2nd floor is the breakfast area, let me tell you it was the nicest FREE breakfast we've had, fresh, hot & cold options....yogurt and optional add-ins, hot oatmeal, assorted cereals, waffle station, assortment of mini muffins and breads to toast and jellies, huge crescent rolls, scrabbled eggs, omelettes, bacon, country potatoes, coffee, juices...it was really hopping in there and they were keeping it cleaned & picked up, the staff there were polite as well - we felt it was well deserved to leave some $ in the tip jar!! They have an Outdoor heated pool. Wish we would have had our suits to experience that, it was 30°out! We definitely want to come back for a longer visit someday!

Owner Response, 01 Décembre 2019

Greetings Noblejourneys, Wow! Thank you so much for taking the time to share your experience with us! I am so delighted to see that you enjoyed your pit-stop in Moab with us. We know that there are a ton of lodging options in our ever-expanding town and we do our best to ensure that we stand out from the crowd! We want every person who walks through our lobby to feel right at home - no matter how long their stay is. I cannot wait for the opportunity to have you return to us and check out all that we have to offer. Best Regards, Tricia Grawet Asst. General Manager

"Another Solid Best Western"
H4729IVrobertd, 29 Novembre 2019

Always great service, clean facilities and good breakfast. Coree at breakfast was working her tail off to make sure everyone had what they needed to have a good time. She always had a smile on her face and a kind word to say. Keep up the good work.

Owner Response, 29 Novembre 2019

Greetings H4729IVrobertd, What a wonderful review! Thank you so much for taking the time to share. I could not agree more, Coree is an absolute gem and we love that she is a member of our team. Please come back and see us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Great location, nice rooms"
jgl99, 25 Novembre 2019

We stayed several nights while hiking in the area. The room was very spacious with an area with a couch and desk. Breakfast was adequate and tasty before hiking, staff at breakfast was very accomodating and friendly. Location is awesome. Can walk to almost everything downtown.

Owner Response, 25 Novembre 2019

Greetings jgl99, Thank you for taking the time to leave us a review. I am so happy to see that you were comfortable during your multi-night stay with us! We hope to have another opportunity to host you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Good value!"
Seaside48323977631, 20 Novembre 2019

Room was clean and orderly even though it was not ready for check in when we have arrived at 2:00PM. They allowed us to organize our luggage in the lobby. I got my request regarding my room options, check out was easy with email confirmation. Breakfast needs some sort of selection on fruits and vegetables which was almost none.

Owner Response, 20 Novembre 2019

Greetings Seaside48323977631, Thank you for taking the time to leave us a review! We sincerely appreciate all feedback. Our guaranteed check-in time is at 4PM, however with advance notice we are always willing to do our best to accommodate arrival times earlier in the afternoon. I hope you will come back and visit us again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Surprised at such value for our dollar and the lovely friendliness of the staff!"
Suzanne P, 11 Novembre 2019

· Friendly helpful staff- thanks, Morgan and Jaime! Huge comfortable room. Staff filled request for bathtub! Smiles go such a long way. · Quality like this absolutely needs personal glasses made out of glass in bathroom, ceramic cups with coffeemaker. Stop with the styrofoam coffee cups, trash, plastic, and paper waste! Wash some dishes! Protect our Environment

Owner Response, 11 Novembre 2019

Greetings Suzanne P, Thank you so much for taking the time to leave us a review. I am thrilled to see that Jamie and Morgan made your stay memorable. I appreciate your feedback regarding the environmentally friendly options. We absolutely do our best, and are constantly implementing new ideas. There are several places throughout the building to recycle glass, paper and cans. All of our utensils in our breakfast room are made from biodegradable products. We are also partners with Clean the World, an organization that recycles hotel soaps (&/or any soaps left by our guests) to be repackaged and distributed to children and families in 127 countries worldwide. We look forward to hosting you in the future. Best Regards, Tricia Grawet Asst. General Manager

"Great Property"
Debbie I, 11 Novembre 2019

The room was spacious, clean, and the bed was comfy. The breakfast was very good and the people who work the breakfast were so sweet and helpful. Stayed for 4 nights and it was so comfortable. Great location too. Loved being able to walk to restaurants and to shops and quick drive to parks. It was the only city we traveled to in 14 days that had a state store to buy wine. Stock up here if you plan on going to other National Parks in Utah.

Owner Response, 11 Novembre 2019

Greetings Debbie l, Thank you for taking the time to share your experience with us! A four night stay gives a guest enough time to really get a feel for a property, and I am just so happy that you enjoyed your time in Moab with us as your hosts. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"The Canyonlands Best Western is beautiful"
Ann D, 11 Novembre 2019

Our stay was so nice and comfortable.Notably, the bathroom was newly remodeled and the fixtures were not only clean, they were sparkling. The bed was comfortable and the room spacious.We enjoyed sitting on the patio before going out to dinner in downtown Moab.

Owner Response, 11 Novembre 2019

Greetings Ann D, Thank you so much for taking the time to leave us a review! I also enjoy the recent additions to our bathrooms and appreciate you commenting on them. Our upstairs terrace is one of my favorite places on property; no matter the weather, it is a lovely place to unwind. We hope to have another opportunity in the future to host you and your loved ones. Best Regards, Tricia Grawet Asst. General Manager

"I would consider this hotel a hidden gem"
Brenda M, 11 Novembre 2019

At the last minute we decided to stay in Moab to that we had another day to visit the national parks in the area. Moab is a relatively small town with LOTS of places to stay even though it doesn't look like it when you drive through the town. We were able to find this gem of a hotel on Priceline and have no regrets. The place was very clean, the staff at the front desk was more than informative and accommodating and they served an excellent free breakfast in the morning. Makes me think that I'll be looking at Best Western Plus hotels in the future.

Owner Response, 11 Novembre 2019

Greetings Brenda M, I am so happy that we were the lucky ones who were able to host you! Thank you for taking the time to share your experience with us. I can tell you with certainty that Best Western has stepped up their game as a brand - we are all independently owned and operated, however the level of amenities that are offered would be consistent. We would be delighted to host you again in the future if you find yourself needing more Moab adventures! Best Regards, Tricia Grawet Asst. General Manager

"Best overall hotel on our trip!"
Oldriceguy, 06 Novembre 2019

We've been traveling for a week now and this hotel has been the best. Very nice clean rooms, beds, and bathroom. The breakfast area is about as good as any breakfast cafe. Breakfast attendants are very friendly and very helpful. Breakfast food is hot and fresh.

Owner Response, 06 Novembre 2019

Greetings Oldriceguy, Thank you so much for taking the time to share your kind words with us! I am absolutely delighted to see that we left such a great impression, especially being on the road as long as you have been. I hope that we will have the opportunity to host you again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Welcoming "
413betsyw, 06 Novembre 2019

I have stayed here multiple times. My sister, some friends & I come for the Thelma & Louise 1/2 marathon. My husband & I come for the shoulder season biking, running & hiking. It is consistently excellent. Everyone who works there is genuinely committed to making sure that their guests enjoy everything. Jessica, at the front desk, is awesome. Corrie (?) and everyone who puts out the extensive breakfast spread, the housekeepers and the maintenance workers alway greet you with a smile. I always look forward to my next stay there.

Owner Response, 06 Novembre 2019

Greetings 413betsyw, Thank you so much for sharing your kind words with us! We love our repeat guests! I will happily pass along your review to our staff - particularly Ms. Jessica and Ms. Coree. They will be so happy to know they helped make this stay a memorable one. We will look forward to our next opportunity to host your husband, your sister & you again soon! Best Regards, Tricia Grawet Asst. General Manager

"Really good choice "
stevemNewcastle, 05 Novembre 2019

We stayed at the Best Western for two nights and thoroughly enjoyed our stay. The hotel is perfectly located in the centre of Moab and can be found just on the left heading north through Moab with loads of free parking space. Rooms are large, well furnished with tea/coffee facilities and a safe. There is a lovely outdoor pool with plenty beds and , breakfast is included in the price which is buffet style. There is no bar but plenty nearby. Definitely recommend.

Owner Response, 05 Novembre 2019

Greetings stevemNewcastle, Thank you so much for taking the time to leave us a review! I am so happy to see that you enjoyed your two nights in Moab with us. Your recommendation is truly one of the greatest compliments we can receive! Please come back and visit us again. Best Regards, Tricia Grawet Asst. General Manager

"One of the BEST hotels we've ever stayed in!"
writerRoni, 04 Novembre 2019

This hotel was perfect. Large rooms, including a luxurious bathroom, great breakfasts and walking distance to other restaurants and shopping. The drive to Arches National Park was only minutes away. I would stay at a Best Western again any time!

Owner Response, 04 Novembre 2019

Greetings writerRon, Perfection is exactly what we aim for! Thank you for such kind words. We certainly hope for the opportunity to host you again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Huge room and very comfortable"
4Ms2013, 03 Novembre 2019

Right in the middle of Moab, so very convenient for everything. We had a huge room and a very comfortable bed. Very good breakfast. The pool was lovely, even in the last week of September. Staff were very helpful and friendly. We used the guest laundry, which was equipped with modern washers and driers. Lots of guest parking. This hotel provided an excellent base for exploring Canyonlands and Arches.

Owner Response, 03 Novembre 2019

Greetings 4Ms2013, Thank you so much for taking the time to share your experience with us. I am so happy to see that you enjoyed your stay from our comfortable rooms to the multiple amenities that we offer. Please come back and visit us again! We would adore the opportunity to host you and yours in the future. Best Regards, Tricia Grawet Asst. General Manager

"Great Stay"
mmpt2003, 28 Octobre 2019

Staff and accommodations were excellent. Great pool..great hot tub..great work out facility..great cookies. We felt very comfortable and enjoyed our stay! The rooms were clean and updated...and huge. We recently stayed at a Marriott and this stay was nicer!

Owner Response, 28 Octobre 2019

Greetings mmpt2003, Thank you so much for the kind review and lovely compliments. We hope that every guest who stays with us feels comfortable and welcomed! Please come back and visit us again. Best Regards, Tricia Grawet Asst. General Manager

"Extremely awesome service"
bmuns0n, 21 Octobre 2019

From check in to check out the staff was awesome. The young lady at the check in desk was so patient and kind when I was getting the information I needed from my phone. The other young lady was helpful when I asked what restaurant had great burgers and was within walking distance, she gave a discount coupon and suggestion The Burgers were great! The breakfast was wonderful. The firepit on the deck was a great place to relax in the evening. Pool and hot tub were beautiful I can't wait to go back.

Owner Response, 21 Octobre 2019

Greetings bmuns0n, I am happy to see that our front desk girls were able to accommodate you and get everything that you needed. They will love seeing your review. Thank you so much for taking the time to share with us! We also cannot wait for you to return! Best Regards, Tricia Grawet Asst. General Manager

"Perhaps the best hotel in Moab for the value and friendliness?"
Live4VacationTrips, 20 Octobre 2019

This is my daughter's favorite hotel in Moab - we've been taking her here for 18 years. The rooms are always amazing. Clean, modern, granite counters, spacious. Staff coming down to bicycle storage is always fast. The front desk is so helpful. On this trip they let us check out a day early due to a winter storm in the Rockies, we were so thankful but sorry to leave (thanks Quincy!). Corey in the breakfast area actually remembers our names year after year. Amazing hospitality, service, and memory all wrapped in one. She really makes our mornings and makes us smile. This hotel has a great breakfast experience - and plays an interesting DVD about the desert instead of news etc (much appreciated!). We will be back again and again. Can't wait until next time!

Owner Response, 20 Octobre 2019

Greetings Live4VacationTrips, Please tell your daughter that she is officially a member of our Best Western family! We are so thankful for your in-depth and thoughtful review! I will pass along your words to Quincy and Coree who will both be delighted to know they helped make your trip a little more memorable than the last. We will also be looking forward to hosting you and your loved ones again very soon! Best Regards, Tricia Grawet Asst. General Manager

"Great Hotel and Location"
3Voyagers, 19 Octobre 2019

Arrived on a bus tour and spent two nights. The room was large and had all the amenities you would expect to find, plus a small couch and coffee table. The beds were comfortable. The hotel staff was very friendly and helpful. The hotel is in an area with lots of restaurants and shopping opportunities nearby. The hotel is back off the street a little and is very quite. The breakfast buffet was very good with a good selection of food and beverages. The Buffet staff were kind and helpful. I would be quick to recommend this hotel to anyone headed toward Moab.

Owner Response, 19 Octobre 2019

Greetings 3Voyagers, It is rare for us to hear from out tour bus guests, but we love when we do! I am so happy to see that you were comfortable and welcomed during your time with us! I sure hope that we will receive the opportunity to host you again in the future! Best regards, Tricia Grawet Asst. General Manager

"Comfortable and a good value "
Chuck S, 19 Octobre 2019

We stayed 4 nights, and this is an upscale Best Western. Close to all dining and shopping in Moab, as well as three National and one State parks. The room was spacious, clean, and comfortable. The breakfast bar is the best of any Best Western we've stayed at. The staff is friendly and responsive to requests. Has a good sized guest laundry and an adequate fitness room. We highly recommend this hotel!

Owner Response, 19 Octobre 2019

Greetings Chuck S, What a lovely review! Thank you so much for taking the time to share your experience with us. Earning your intent to recommend is such a wonderful, and appreciated compliment. Looking forward to being able to host you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Family trio"
551kathleenh, 18 Octobre 2019

Excellent location, staff, breakfast and room quality! Very pleased with our experience. Walking quality excellent. Right in the middle of town. Close to restaurants and a great park fir kids 3 blocks away!

Owner Response, 18 Octobre 2019

Greetings 551kathleenh, Thank you for taking the time to share your experience with us! I am so happy that you enjoyed your time in Moab with us. Please come back and visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Loved our stay!"
mendyhart, 17 Octobre 2019

Loved our experience, especially the front desk and restaurant staff. Especially wish to complete Coree, who greeted us with a smile every morning at breakfast. This is also a great location, and found that we had dinner just around the corner both nights. Were grateful that laundry was available as well. Would highly recommend this hotel to all visiting in Moab.

"Downtown Location Close to everything"
flzdmpm03, 16 Octobre 2019

Another great Best Western Plus hotel located in the heart of Moab and close to Arches and Canyonlands National Parks. Lots of restaurant and shopping choices within walking distant of this hotel. Wonderful full breakfast buffet and extremely friendly folks in breakfast room. Each guest is greeted when they come in....nice touch. Would recommend if you are going to the National Parks. All kinds of rentals, bikes, cheeps,etc. readily available. Would recommend if you are planning a trip to these parks.

"Black Out in Moab!"
rubyalan1111, 15 Octobre 2019

In total darkness for about 3 hours, a chance for people to panic but not here. The hotel staff handled everything so calmly. They had flashlights, water, anything you'd ask for ready. We loved the blackout however, I could see a few people were uneasy, but the staff kept them calm. Also, a huge shout-out to the breakfast attendant(which I have forgotten her name) was the most cheery, friendly, kind employee I have ever come across in this environment. Rooms were great, clean, updated. Pool was nice, huge hot tub area and right on the main street yet at the back of their property was a park and areas to explore in nature.

Owner Response, 15 Octobre 2019

Greetings rubyalan1111, That is certainly a night that I won't forget. I am so happy to see that you noticed their attempts and were comforted by our reception staff; they did their absolute best to keep things light and humorous during the blackout. I will happily pass along your compliments to our breakfast crew, who will be ecstatic to hear your kind words. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Fabulous accomodations!"
sunsetsandviews, 15 Octobre 2019

We stayed here during our phenomenal Grand Circle vacation in early October. There were four of us, (two couples) so we rented the Main Street Suite which had 2 bedrooms and 2 full baths, a small kitchen, comfy couch, and a little 4 chair kitchen table. It also had a private balcony towards the back and a shared balcony in the front entry. The place was beautiful! Comfy king bed in one room with a gorgeous full bath, and 2 comfy queens in the second bedroom also with a full bath. The place was clean, and perfectly located for what we needed. It included breakfast, and there was fruit and hot drinks available all day with a bonus of delicious chocolate chip cookies if you were lucky enough to grab them in the evening. We used the laundry facilities there and the area was very clean with up to date washers and dryers. The reason for 4 stars instead of 5 was the fact that the suites are separate from the main hotel, so all the amenities (food, washer, dryer...) were located in a separate building which was a short walk through a parking lot. Also, there were no elevators to the suites, so to get to the suite, you had to go up an outdoor fire escape looking stairway (about 22 steps), which was inconvenient in that we had a huge amount of luggage to carry up there as our trip was a total of 11 days. Other than that, we loved this place and would definitely stay here again, and highly recommend it to others as long as you don't mind the steps!

Owner Response, 15 Octobre 2019

Greetings Cruiser38777921021, Thank you so much for taking the time to share your feedback with us! I am happy to see that you enjoyed your time with us. I do understand the inconvenience of the stairs that lead up to our Signature Suites; the good news is, we have someone on staff 24-hours a day whom would be willing to assist with luggage without hesitation. I do hope you will get to come back and stay with us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great location and base for the nearby National Parks"
TimAndMattTravel, 14 Octobre 2019

We actually stayed here a few months ago now, but have only managed to review it! For a full video review of the room we stayed in (Queen Suite) please head over to You.Tube and search for Tim and Matt's Travel Reviews. We originally booked a standard King but were given an upgrade at check in to a Queen Suite. This gave us some extra seating space in the room which was really useful (we didn't realise we wanted/needed it until we were given it - thank you BW). The room was pretty standard but, importantly, was kept clean and fresh - no complaints. We were on the ground floor near reception so could hear people walking by a lot - keep that in mind if you prefer total peace and quiet. Staff were great; very friendly and approachable and could answer any questions we had of the area. The location was very good. Moab is not big anyway, but this hotel was in the centre meaning it was a very easy walk to bars and restaurants nearby which made evenings a lot easier after spending all day out in the National Parks. Speaking of which, they are easily acessible from Moab - Arches around 15 minutes and Canyonlands around 30-40 minute drive. Breakfast was included and was again standard for the hotel type. It provided plenty of options - fruits, yoghurts, cereals and some hot options - eggs, bacon, potatoes etc (all savoury was very salty though). The breakfast area does include raised outdoor seating which was great first thing in the morning when it was a little cooler outside. All in all, a good all round hotel. I do feel hotels around the US are quite expensive for what you actually get but, knowing this, I would recommend and would stay here again.

Owner Response, 14 Octobre 2019

Greetings TimandMattTravel, Wow! Thank you so much for taking the time to share your feedback and experience. We appreciate all reviews, even if delayed. I enjoyed reading through your incredibly thorough review and will definitely also be checking your YouTube video! One of the greatest compliments that we can receive is your future recommendation and intent on returning. We certainly hope that we will be able to host you again in the near future. Best Regards, Tricia Grawet Asst. General Manager

"Great Location"
Steve a, 10 Octobre 2019

Close to all the national parks and restaurants. Very nice upper floor outdoor seating for breakfast or a sunset evening with a bottle of wine or your favorite cocktail. Note that a portion of second floor requires stairs after exiting the elevator and could require additional assistance for luggage.

"A Very Comfortable Stay"
MrB003, 07 Octobre 2019

We stayed 3 nights here. First, the location is excellent, right in the center of town, close to restaurants. Second, the desk staff is very helpful and friendly. I needed some supplies and they directed me where to go, even on a Sunday. There is a lot of good stuff at this hotel: cold lemon water, filtered water in the lobby. Great swimming pool and whirlpool which was great after a hike, convenient laundry. The rooms are comfortable with 2 sinks, fridge, decent air conditioning. Hot showers and a good mattress are welcoming. My room was very quiet, facing the back parking lot. Oh yes- the breakfast: I've had Best Western breakfasts in the past, and these breakfasts were quite good with make your own waffles, eggs, cereal, fruit, etc.. Again, the staff is very friendly and keep things fresh and filled. We liked to sit out on the veranda and sip our coffees. Overall, we had great time at this facility.

Owner Response, 07 Octobre 2019

Greetings MrB003, Thank you for such a lovely and detailed review of our property! Our location is truly optimal for shopping, dining and all outdoor activities! We strive to ensure every guest feels right at home while with us; your review stating "warm and welcoming" brings a smile to myself - I will absolutely be passing along your review to our breakfast, front desk and maintenance members, I know the smile will be contagious. I truly hope that we will have another opportunity to host you in the future. Best Regards, Tricia Grawet Asst. General Manager

"A Good Experience"
LI-Girl01, 07 Octobre 2019

Located in the heart of Moab and close to Arches National Park, this Best Western was very pleasing. The room was far enough from Main Street to be quiet, but close enough that we could walk to that Main Street when we wanted to. The breakfast was a cut above in our opinion because they offered bacon on both mornings, something that does not happen consistently at some hotels that offer breakfast. Jennifer (Jessica?) and Quincy were both very helpful and pleasant. There is also a very nice outside deck on the second floor, and we spent a very pleasant evening there talking with a lovely couple from Great Britain. The parking lot was ample and convenient. The only drawback was that I thought the room was a little on the expensive side.

Owner Response, 07 Octobre 2019

Greetings LI-Girl01, Thank you for taking the time to leave us feedback regarding your recent stay! Our terrace area is truly one of the best places, in my opinion, to both start your morning and unwind at the end of the day's adventures. I will happily pass along your compliments to the front desk members that were mentioned! Please come back and see us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Best Western Moab"
Timothy G, 05 Octobre 2019

On an extended US road trip staying primarily at BW establishments. The BW Canyonlands is a very nice establishment centrally located. Nice to have laundry facilities available. Helpful staff. One of the best internet connections I have encountered in a hotel ever.

Owner Response, 05 Octobre 2019

Greetings Timothy G, Thank you for taking the time to leave us a review! I am so excited to see a review regarding our internet, thank you for the compliments! We hope to be able to host you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Amazing people and location"
565Carole, 05 Octobre 2019

The stay at this Hotel was perfect! The people at the front desk were welcoming and very helpful with information while we were there. The staff in the breakfast area were so kind and attentive to your every need and very personable! The location was great to all the shopping and restaurants! Will definitely stay there when we go back to Moab!

Owner Response, 05 Octobre 2019

Greetings 565Carole! Perfection is what we absolutely strive to achieve for each and every guest that walks through our doors! Thank you for taking the time to share such lovely words about your experience at our property. One of the greatest compliments we can receive is that you would confidently return to us! We hope that day comes very soon. Best Regards, Tricia Grawet Asst. General Manager

"What an Awesome hotel!"
tlynn2722, 02 Octobre 2019

Wow! This hotel exceeded our expectations in every aspect! From the super kind staff, sparkling room, yummy complimentary breakfast, and awesome amenities, we can't wait to return! Great location, walk to all shops and restaurants right out your door. Oh, the views are stunning too! See you soon... Thank you for a lovely stay, The Salisbury's

"Great Moab location"
Judy M, 01 Octobre 2019

Centrally located Moab stopover. Good rooms, great breakfasts with very helpful waitstaff, attentive front desk. It is very busy in season-as is all of Moab- but easy to walk to dinner spots and a short ride to the parks.

Owner Response, 01 Octobre 2019

Greetings Judy M, Thank you very much for taking the time to leave us your review! I am delighted to see that you enjoyed your time in Moab with us as your hosts. All of our staff, no matter which department, wishes for every guest to feel welcome and it sounds like our breakfast team and front desk staff made a great impression. Our central location is truly optimal for yummy dinners, shopping and visiting the parks. Please come back and see us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Main Street Suite is Sweet"
Indians65, 28 Septembre 2019

We booked this hotel several weeks in advance so that my sister and her husband who were traveling with us could spend time together. I called the hotel directly, and Jaime gave me excellent advice: Book the Main Street Suite which is above the restaurant. We arrived late in the afternoon, and we were assisted with our luggage because you must walk up twenty stairs to the room. We had a shared living space complete with kitchen, comfortable leather sectional, TV, and fireplace. There was no ice in ice maker, which should be advised upon check-in. Each couple had their own bedroom (one king and two queens) plus modern spotless en-suites. Our pillows, mattresses, linens, and towels were so comfortable! Each couple also had their own flatscreen TV. After our early evening drive through nearby Arches National Park and dinner at Papa J's Italian restaurant next door, we enjoyed our shared balcony to play cards and drink our cocktails. There was loud traffic noise from the motorcycles and trucks until after 10:00, which, of course, the hotel cannot control. The City of Moab should address this issue as the town is becoming a tourist Mecca. We didn't have time to enjoy the pool, but it looked attractive and refreshing. The next morning the four of us enjoyed the included breakfast of burritos, bacon, eggs, fresh fruit, pastries, bagels, coffee, and juice. The female and male attendants were friendly and attentive. Checkout was easy, and we appreciated the detailed, friendly suggestions about our routing. The ATM was out of money, but the manager on duty refunded my fee. We regretted that we had only one night to enjoy our lovely shared accommodations, but we will definitely stay here again when we return to the area next summer!

Owner Response, 28 Septembre 2019

Greetings Indians65, Wow! Thank you for taking the time to leave such a beautiful review of our property. I love reading over reviews that are as detailed as yours; it truly gives us an excellent perspective as to how we are doing as a base camp for our lovely visitors. I am so happy that we made a wonderful first impression and hope that we will be able to host you very soon for some more Moab adventures! Best Regards, Tricia Grawet Asst. General Manager

"a Great spot to stay in Moab"
Kim H, 28 Septembre 2019

The staff was helpful and kind, this was our first Moab visit and they helped us find our way. the location downtown enabled us to walk to dinner and shopping. the hotel's pool was lovely, and we enjoyed it very much

Owner Response, 28 Septembre 2019

Greetings Kim H, Thank you so much for taking the time to leave us feedback! I am so happy to see that you thoroughly enjoyed your time in Moab with us. I love that our staff were able to point you in all the right directions for shopping and dining! We certainly hope that we will get to see you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Nice visit and great location."
rochesterpaul, 27 Septembre 2019

Stayed three nights and visited several parks all within an hour driving but most closer than that. Room was fine nothing great but clean and maintained. However, rooftop breakfast among the canyon walls was great. The breakfast was well maintained and staff was outstanding. Next door restaurant Spokes was absolutely outstanding. Enjoyed the hotel and would go back for these reasons.

Owner Response, 27 Septembre 2019

Greetings rochesterpaul, Thank you so much for taking the time to leave us a review! I am so happy to see that our location was optimal for you to enjoy our lovely town! One of the best compliments we can receive as a property is knowing you would come back to us, allowing us to host you and your loved ones again. We certainly hope for that opportunity very soon! Best Regards, Tricia Grawet Asst. General Manager

"Musty room ..old decor"
S988RAalans, 22 Septembre 2019

Better off staying a bit out of town at one of the newer hotels. This one is old and overdo for renovations . OurOroom smelled mustymand the AC was super loud .WiFi was basically unusable. Kept dropping.

Owner Response, 22 Septembre 2019

Greetings S988RAaians, I would like to start by saying that I am so sorry that we let you down. Our hotel renovates something every year during our off-season. I am unsure if you had let our girls at the Front Desk know that you were having difficulties with certain amenities, we would have definitely gone out of our way to ensure those issues were addressed/attended to, to make you more comfortable. I know that we will never have another chance for a first impression, but I sincerely hope that you will allow us the opportunity to host and serve you again - so that you may see why we normally receive the very high reviews we have obtained from our guests. Best Regards, Tricia Grawet Asst. General Manager

"Wonderful Stay!"
icecreamjunkie2019, 21 Septembre 2019

We always expect a Best Western Hotel to be an up to date, clean facility that makes us comfortable and meets our needs but the BW Plus Canyonlands Inn definitely exceeded our expectations and needs. The hotel was beautiful, our room was large, well furnished and clean. The breakfast room was lovely and the food was great with a very good variety and fresh! The staff was very friendly and helpful, making our stay a great experience.

Owner Response, 21 Septembre 2019

Greetings icecreamjunkie2019, Wow! Thank you so much for taking the time to share your experience with us! Your lovely compliments mean so much to us. I am very happy to see that you were comfortable during your time with us in Moab, more so that we exceeded your expectations! We wish for every guest review to be similar to yours. We also hope that we will be able to host you and your loved ones again very soon. Best Regards, Tricia Grawet Asst. General Manager

"Friendliest staff ever encountered"
20patricialg, 17 Septembre 2019

We did not have a reservation when we asked for a room. They were very friendly and found us a perfect room. As our plans changed, they quickly accommodated our request for additional nights. The staff in the breakfast room were the friendliest we have ever encountered. They greeted each customer as they came in for breakfast and chatted with them. The eggs were hot and fresh. The bacon was cooked perfectly. We thoroughly enjoyed eating breakfast each morning. Very good experience.

Owner Response, 17 Septembre 2019

Greetings 20patricialg, I am so happy that the morning was filled with warm memories from our wonderful breakfast crew! I will happily pass along your kind words to them - as well as our Front Office staff. Everyone on our team wishes every guest to feel comfortable and right at home while staying with us. Thank you so much for taking the time to share your experience with us! Come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great hotel"
Lisa H, 15 Septembre 2019

Hotel was great. Very clean and fresh. Close to parks and right next to many good restaurants. Rooms were nice but beds a bit hard for me but after hiking all day we slept great!! Staff is very friendly and helpful. Would definitely stay here again!

Owner Response, 15 Septembre 2019

Greetings Lisa H, Thank you so much for taking the time to leave us a review! I am so happy to see that our location was optimal for you to enjoy our lovely town! One of the best compliments we can receive as a property is knowing you would come back to us, allowing us to host you and your loved ones again. We certainly hope for that opportunity very soon! Best Regards, Tricia Grawet Asst. General Manager

"Excellent service but expensive"
Marie W, 13 Septembre 2019

The hotel property and staff were excellent, especially breakfast room attendants. Lovely outdoor deck. Room rates higher than we would expect compared to other Best Western properties. Palm Desert was higher during the Indian Wells tennis tournament, but that included cooked to order full breakfast including omlets and shuttle to tennis venue.

Owner Response, 13 Septembre 2019

Greetings Marie W, Thank you for taking the time to leave us feedback regarding your recent stay with us! I am happy to see that our staff made your stay welcoming and enjoyable. Moab is indeed Moab; being a major tourist destination, our prices are high to compete with the 40+ other properties here in town (It sounds crazy, but it is true!), particularly in the months of March - November. Thank you so much again for your comments, we look forward to hosting you and your loved ones in the future! Best Regards, Tricia Grawet Asst. General Manager

"Excellent hotel"
dty22019, 12 Septembre 2019

Excellent hotel, excellent location, excellent staff, excellent room (size and cleanliness), very well maintained premises, it is a "green" hotel, absolutely no complaints, would definitely stay there again.

Owner Response, 12 Septembre 2019

Greetings dty22019, Thank you so much for your excellent review of our property! We greatly appreciate you taking the time to leave us your kind words. We will hope for the opportunity to host you and your loved ones again soon. Best Regards, Tricia Grawet Asst. General Manager

"Center of Moab"
Happiness22958946302, 10 Septembre 2019

Great location. Great service and amenities. Pool and hot tub were lovely. Room was very nice and comfortable. Would definitely stay again and recommend to friends and family! Even offered warm cookies...yum!

Owner Response, 10 Septembre 2019

Greetings Happiness22958946302, Thank you very much for taking the time to leave us your comments! I am so happy to see that you enjoyed many different aspects of our property - from the pool and hot tub, to our evening cookies! The best compliment we can receive from our guests is your recommendation and intent to stay again! We hope that date comes very soon. Best Regards, Tricia Grawet Asst. General Manager

"Djo"
oplotnikd, 08 Septembre 2019

The location was ideal for access to national parks and was close to dining and shopping. Walking distance for both. Staff is very friendly and helpful. We had a suite and it had no elevator access and staff carried our luggage up the stairs. Beds comfortable and rooms clean.

Owner Response, 08 Septembre 2019

Greetings oplotnikd, I am so happy to see that you enjoyed your stay in Moab! Thank you for taking the time to leave us your lovely comments. Providing comfortable rooms and superior customer service is our goal every day! We strive to ensure every guest feels welcome, and it sounds like you felt right at home with us at our property! We look forward to hosting you and your loved ones again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Great location in Moab"
Matt K, 01 Septembre 2019

Needed a central location in Moab for a family vacation with a pool for the kids. This fit the bill perfectly. Pool is really nice, as is the hot tub. Rooms were quite clean and the beds were comfortable. Good breakfast options in the morning. I would stay here again if ever in the area.

Owner Response, 01 Septembre 2019

Greetings Matt K, Thank you so much for taking the time to leave us feedback! I am so happy to see that you thoroughly enjoyed your time in Moab with us. We certainly hope that we will get to see you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"vacation"
rockiez1, 29 Août 2019

During our 2 1/2 week vacation we stayed at several properties. This BW was one of our favorite properties! The BW is beautiful, well located, great seating areas around the property both inside and out. The staff is very friendly and helpful! The rooms are clean, beautiful, great towels and comfortable beds. The pool is wonderful for an evening and morning swim. A nice variety for breakfast with a wonderful hot tea selection. Warm cookies in the evening really hit the spot. A great value for the price! You won't be disappointed.

Owner Response, 29 Août 2019

Greetings rockiez1, I would like to start by saying thank you very much for taking the time to leave us such a beautifully detailed review regarding your recent stay with us! I am so delighted to see that we left a lasting impression. We strive to ensure every person that comes through our doors feels at home while staying at our property! We hope to be your Moab base camp again very soon. Best Regards, Tricia Grawet Asst. General Manager

"Trip to Moab"
Sherpa51510887120, 28 Août 2019

We were welcomed by a very professional staff. The room was clean and roomy. The staff at the breakfast area were super friendly. I wouldn't hesitate to stay at this location again. The location is centrally located and easy access.

Owner Response, 28 Août 2019

Greetings Sherpa51510887120, Thank you so very much for taking the time to leave us your feedback. One of the biggest compliments we can receive is knowing that you would not hesitate coming back to us and allowing us to host you and your loved ones again! We will hope that time will come around again very soon! Best Regards, Tricia Grawet Asst. General Manager

"Good Location; Poor Service"
Dv8tionDude, 20 Août 2019

Staying at the BW+ Canyonlands in Moab was going to be my last evening of a week-long bike trip. I had reserved the Presidential Suite (#236) as I had planned it was my last night on the road. However, I decided to add a day and enjoy the nearby National Parks. That's when the bad experience began. Not sure if it was because I interrupted the front clerk's cell phone time or because I had been riding since 7AM and looked grimy riding in on my bike, but not very welcomed. As she was checking me in, I asked about their vacancy the next night. I learned my room was already reserved the next evening. Since I had prepaid, I asked if I could just take a normal room and apply the difference and told that wasn't an option which was OK. What didn't make sense was when I just wanted to move to a regular room, with me absorbing the price difference, so that I didn't need to move my belonging twice and told that wasn't an option. I do not believe this wasn't possible as the hotel would actually make more money from me. This was a case of not wanting to do it in my opinion. Even though there were plenty of open rooms as she had shared, she was insistent that housekeeping would move my belongings while I was away the next day. Having had two bad experiences in the past at other hotels with housekeeping moving my belongings, I thanked her for the option and declined the offer. She was insistent that was the available option. Realizing that that point, I am getting no where I decided to wait to talk with the front desk team in the morning. The best part, being a top tier rewards member, she set a gift bag on the counter saying simply this is for you. Definitely not a pretentious person, but at least thanked for my loyalty to BW at every other property I have stayed. Again, I felt like an inconvenience.

Owner Response, 20 Août 2019

Greetings Dv8tionDude, I would first like to sincerely apologize that you were not satisfied with your recent stay. Providing clean comfortable rooms and superior customer care is our primary goal. It is extremely disheartening to know that we let you down. Your experience is definitely not a normal one, as you may hopefully see by prior guest reviews. Our General Manager, as well as the front desk member in question have also been informed of the review and we will be using your feedback to ensure she is aware of how to handle that situation if it were ever to come up again. We hope to have the opportunity to serve you in the future, and that you will come back to see the efforts made in rectifying the issues you experienced. If I can assist further, please do not hesitate to reach out me: [email protected]. Best Regards, Tricia Grawet Asst. General Manager

"Our best stay in the entire trip"
834conniel, 19 Août 2019

We were celebrating our 45th wedding anniversary. Chose this hotel to be our main stay for a couple of days. It was the perfect choice. Great beds. Fantastic decor. Excellent location. Truly a fantastic breakfast it was a little higher than my normal threshold. Worth ever penny. The staff was fantastic as well. I am a premium member and always check the reviews before I book.

Owner Response, 19 Août 2019

Greetings 834conniel, Wow! Thank you so much for taking the time to share your experience with us! We are sincerely appreciative for the opportunity to exceed your expectations; we are delighted to have made your anniversary trip memorable! I will happily pass along your compliments to our team, and can guarantee that they will love the encouragement - especially coming from a loyal Best Western Rewards member! We will hope for the opportunity to host you again for #46! Best Regards, Tricia Grawet Asst. General Manager

"Perfect Place to Stay in Downtown Moab"
Rich C, 13 Août 2019

This was our fourth time staying at the Best Western Canyonlands. The first time was back in 2004, when Moab was much smaller and there was less competition for hotel rooms. Now, it seems that every major hotel chain has set up a hotel in Moab. It is still very much worth it to stay at the Best Western Canyonlands. Great location right in the heart of downtown, good sized rooms, great pool, and ample breakfast all make it a great base for exploring all that Moab has to offer.

Owner Response, 13 Août 2019

Greetings Rich C, Wow! A fourth-time repeat guest in itself makes us smile and proud! I am so happy we continue to provide services that want our guests to continue to return. Thank you so much for sharing your lovely comments with us! We hope to serve you and your loved ones again very soon! Best Regards, Tricia Grawet Asst. General Manager

"2 Night Stay"
TheCards, 13 Août 2019

Inn was in the center of town making it a good location for trying to find a place to eat. Room was clean and comfortable. Inn staff were friendly and helpful. Inn provided ice water and cookies in the lobby. Would recommend going out early for dinner as restaurants get very busy and filled after 7PM.

Owner Response, 13 Août 2019

Greetings TheCards, I would like to thank you for taking the time to share your experience regarding your stay in Moab with us! I am happy to see that you were able to take advantage of our downtown location and our yummy lobby refreshments! I hope that we will have another opportunity in the future to host you and your loved ones again. Best Regards, Tricia Grawet Asst. General Manager

"Passing through "
D9248AZroberts, 07 Août 2019

We were on our way to Ogden, Utah. We chose to stay the night here for my free night with my points that I required. Beautiful little town beautiful hotel. Beds were a little stiff, breakfast was good the hostess was more than friendly and very gracious. Other than that good experience.

Owner Response, 07 Août 2019

Greetings D9248AZroberts, Thank you so much for taking the time to leave us a review. We appreciate your lovely comments and loyalty to Best Western! We hope to be able to host you and your loved ones again in the future. Best Regards, Tricia Grawet Asst. General Manager

"Comfortable and convenient"
420lynnee, 06 Août 2019

We just had 1 night in Moab and I chose Best Western Canyonlands from the website. It was a great choice. The Inn is easy to find right in the heart of Moab. The front desk was inviting and greeted me immediately. Our room was ready and conveniently on the first floor. We had been upgraded because of a promotion I wasn't even aware of (I was sorry we weren't staying longer!). The room was large and airy and very comfortable. It smelled as clean and fresh as it looked. The pool is open late and I was able to take advantage of it after we came back from dinner and shopping and sunset at Arches, just 10 short minutes away. And the breakfast was great! A good selection of cold and hot breakfasts. I think all of the residents descended on the breakfast at the same time. The hotel personnel were having a hard time keeping up but they never lost their good humor and continued to provide great service. My one complaint was the bed pillows, they have the square European style. I'm used to king pillows but that is a personal preference.

Owner Response, 06 Août 2019

Greetings 420lynnee, Wow! Thank you for taking the time to leave such a beautiful review of our property. I love reading over reviews that are as detailed as yours; it truly gives us an excellent perspective as to how we are doing as a base camp for our lovely visitors. I am so happy that we made a wonderful first impression and hope that your one night stay will soon turn into a return trip for some more Moab adventures! Best Regards, Tricia Grawet Asst. General Manager

"Great service"
BronxFlorida1, 28 Juillet 2019

Jamie, (sorry I didn't get her last name) who works the front desk was outstanding. She was smiling the whole time while we asked questions. She was helpful, resourceful, & pleasant. She made us feel very welcomed. She could train staff how the front desk should be working.

Owner Response, 28 Juillet 2019

Greetings BronxFlorida1, Wow! We love when our team members leave a lasting impression! Thank you so very much for taking the time to share your compliments. I have passed your kind and lovely words along to Jamie and her face lit up learning that she made your stay pleasant, comfortable and memorable! Please come back and see us again soon. Best Regards, Tricia Grawet Asst. General Manager

"The Moab Stay at Canyonland"
Juan D, 27 Juillet 2019

The ladies in the front desk were very professional and knowledgable of the area. The workers in the breakfast room were pleasant and made sure we always had what we needed. Very ckean environment and the pool and jacusi was very pleasant. This hotel was very accesible to all of our excursions.

Owner Response, 27 Juillet 2019

Greetings Juan D, I would like to first thank you so much for your loyalty to our Best Western brand, and again for taking the time to share your experience! It is an absolutely wonderful feeling to receive compliments from our top-tier Rewards Members, as we know it takes a lot of hotel stays to achieve those higher tier levels! I sincerely hope we will have another chance to host and impress you again. Best Regards, Tricia Grawet Asst. General Manager

"Best Western Stay"
mokimarble1, 26 Juillet 2019

Excellent hotel which we return to year after year for our annual trip to Moab. Central location is wonderful and breakfast every morning is a wonderful bonus. We will keep returning to the hotel as long as the quality is maintained.

Owner Response, 26 Juillet 2019

Greetings mokimarble1, We love our repeat guests! We especially love receiving such wonderful comments from them and hearing that we have earned your loyalty! Thank you so much for taking the time to share your kind words. Looking forward to hosting you again! Best Regards, Tricia Grawet Asst. General Manager

"Nice hotel in Moab"
DanandCollette, 25 Juillet 2019

Stayed 1 night on a road trip and had a good evening. The room was large, clean, and comfortable. Ours was right off the pool but there was no noise at all. Check in was quick and easy, staff pleasant and friendly. Good value if you book through a discount broker. Breakfast, the usual, pre-made omelettes, powdered scrambled eggs in about 1 inch of water, good bacon and terrible sausage, great potatoes.

Owner Response, 25 Juillet 2019

Greetings DanandCollette, Thank you so much for taking the time to leave us a review regarding your time in Moab with us. I am happy to see that your one night with us was quiet and comfortable. Please come back and visit us again! Best Regards, Tricia Grawet Asst. General Manager

"Would definitely stay here again!"
edanielleb, 25 Juillet 2019

What a gem! My husband & I booked a night at this hotel last minute (like 20 minutes before we got there) after an impromptu stop at Arches National Park. I was pleasantly surprised at the room size & convenient location! There are plenty of restaurants nearby & we opted to walk to dinner. The hotel itself is adorable, with a nice pool, hot tub, & outdoor lounging area overlooking the mountains! It was very clean, and the staff were friendly and helpful. After a long, hot, dirty day of hiking, this place was exactly what we needed. I wish we could have stayed longer! Oh, and there was pretty legit breakfast included in the morning too!

Owner Response, 25 Juillet 2019

Greetings edanielleb, Thank you so much for taking the time to leave us a review! We sincerely appreciate all the wonderful compliments you have left. We wish you could have stayed longer as well! Hopefully that just means we will get another chance to host you and your husband again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Nice place"
sasparilla97, 23 Juillet 2019

I have to say that this place surprised me. We had a king suite overlooking the pool area which also had a beautiful view of the mountains. The room itself was nice and roomy and the bathroom had two sinks. Comfortable beds and good pillows. The breakfast area was super nice and the food was great. The staff there was very quick to help with whatever you needed. They have outside eating with a view. Hard to beat that. The price was a little higher than what I thought it should be compared to other hotels there in Moab. I would definitely recommend this place to friends and family. The only negative I have is that the room had no microwave.

Owner Response, 23 Juillet 2019

Greetings sasparilla97, Thank you so much for taking the time to share your experience with us! We are happy to hear that you enjoyed your room and the view it held for you! I sincerely appreciate your kind words regarding our breakfast as well, we truly strive to provide our guests an expansive breakfast each morning ensuring there is something for everyone. I sincerely hope that you will come back and visit us again in the future; if you do return to us, we do have microwaves for rooms available upon request, as well as in our breakfast room and lobby! Kind Regards, Tricia Grawet Asst. General Manager

"Beautiful desert oasis!"
hooper63, 23 Juillet 2019

My husband and I stopped at the Best Western in Moab for one perfect day! The hotel was conveniently located in the center of the cutest town of Moab. We quickly regretted only planning one day's stay here. There are plenty of walkable restaurants and Arches National park is a short 10 minute drive away. The hotel was great, beds were comfortable and the facilities were clean. The pool looked great, however were didn't get to use it. I would definitely recommend and we would love to return for a longer stay.

Owner Response, 23 Juillet 2019

Greetings hooper63, I am so happy to see that you had a lovely time in Moab with us! Thank you so very much for sharing your experience. We all certainly hope that we will get to see you and your husband again in the future; there is far too much to see and do in Moab and we would love the opportunity to host and impress you more! Kind Regards, Tricia Grawet Asst. General Manager

"The Best Hotel"
Paul W, 15 Juillet 2019

We stayed here one night while visiting the local National Parks and will definitely return. Check in went efficiently. The room was the cleanest we've had on our 12 day roadtrip. Even the couch was cleaned. I wish we could've stayed at this hotel every night! Breakfast was perfect and eating out on the patio was a perfect start to a day. The location is perfect and within walking distance of many restaurants. This property easily beats most Premier Best Westerns.

Owner Response, 15 Juillet 2019

Greetings Paul W, Wow! What an amazing review. Thank you so much for taking the time to share about your recent experience with us. Your compliments do not go unnoticed, and our entire staff appreciates your feedback. In my opinion, one night is not enough time to explore our beautiful backyard; I do hope you will come back and allow us to host you and your loved ones for more beautiful Southern Utah adventures! Best Regards, Tricia Grawet Asst. General Manager

"Excellent hotel"
robertfT8990WW, 15 Juillet 2019

Nice, clean spacious room. Good beds and sitting area. Excellent breakfast on a nice patio. Pool area was nice with cushioned lounge chairs, hot tub and plenty of towels. Front desk personnel were friendly and helpful.

Owner Response, 15 Juillet 2019

Greetings robertfT8990WW, I am so happy to see that you enjoyed your time in Moab with us as your hosts! Thank you very much for sharing your experience. Please come back and see us again in the future! Best Regards, Tricia Grawet Asst. General Manager

"High quality"
Phil N, 06 Juillet 2019

Spent three nights here in June. Not much to say except the whole experience was excellent. The room/beds were comfortable, the staff were friendly and welcoming, the facilities were fantastic - nothing to complain about.

Owner Response, 06 Juillet 2019

Greetings Phil N, We greatly appreciate you taking the time to share your experience with us! I am so happy to see that you felt welcomed and comfortable during your visit. We hope to be your Moab base camp for more future Southern Utah adventures! Best Regards, Tricia Grawet Asst. General Manager

"Pool not as pictured"
D3542RDemilyh, 05 Juillet 2019

Pool not like picture. Very small and little seating. We were unable to use on 95 deg day. Disappointed as we picked hotel based on the views of the pool. Ground floor room was noisy. Not worth the expense.

Owner Response, 05 Juillet 2019

Greetings D3542RDemilyh Thank you for taking the time to share your recent experience with us. We sincerely value all guest feedback, both good and bad, to learn how to be the best Moab base camp we can be! I am extremely disheartened to learn that you did not enjoy your time with us, and that our swimming pool did not meet your expectations. Honestly, I hear more compliments than I do complaints regarding our pool; I assure you your points will be reviewed by our team to see how we can improve the seating options. I know on those extremely hot days, the pool is a treasure to everyone and our night shift girls try to do Popsicle runs as often as possible for those guests in an attempt to beat that heat! I can absolutely see how over-crowding could be an issue. I am so very sorry and hope that you will come back and give us another chance to impress you. Best Regards, Tricia Grawet Asst. General Manager

"Clean Rooms, Good location, Friendly staff"
Joanne H, 02 Juillet 2019

BW Plus Canyonlands had spacious rooms, a very nice breakfast buffet, a pool and friendly staff. It is conveniently located in central Moab in easy walking distance to shops and restaurants. Rooms were quiet with a fridge, comfortable bed and nice amenities.

Owner Response, 02 Juillet 2019

Greetings Joanne H, Thank you for taking the time to leave a review regarding your recent stay in Moab with us! i am so happy to see that you left our property with fond memories! Please come back and visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Excellent Patio, Breakfast, Laundry Facilities, and Atmosphere"
SeaSquirtz, 02 Juillet 2019

We were very pleased with the quality of our stay at this Best Western in Moab. We were able to pick up dinner from a food truck park nearby and eat it on their beautiful upstairs patio deck. The breakfast was delicious and the ability to eat outside on their beautiful patio made it even better. They have great washers and dryers along with a change machine in the laundry area. We were extremely delighted with this stay.

Owner Response, 02 Juillet 2019

Greetings SeaSquirtz, I am happy that you had such a lovely time with us in Moab! Thank you for taking the time to share your experience with us! Your review touched on so many good points. I agree, the addition of the food truck park to Moab is one we are all very thankful for as the food is delicious! Enjoying a breakfast in the cool Spring air surrounded by views of the La Sal mountains is nothing short of a perfect start to any day! Please come back and visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Best western canyon lands"
Escape34742046965, 01 Juillet 2019

The hotel is very nice. Nice firm mattresses in the room. The breakfast area and breakfast area staff were the highlights. The staff was so kind and nice to me. The food was very good. Thank you so much!

Owner Response, 01 Juillet 2019

Greetings Escape34742046965, I am so happy that the morning was filled with warm memories from our wonderful breakfast crew! I will happily pass along your kind words to them all. Thank you so much for taking the time to share your experience with us! Come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Best hotel in Moab!"
DayTrip222263, 30 Juin 2019

Clean, quiet & comfortable! Great location! Short walk to shopping and dining! Helpful, polite staff! Bike storage available at no cost. Mari makes an excellent breakfast! Looking forward to next time!

Owner Response, 30 Juin 2019

Greetings DayTrip222263, Thank you for taking the time to leave us a review regarding your recent stay! I am so happy that we can already see there will be a "next time!"! Moab is far too full of adventures and exploring to be had, and we would love to be your base camp once more! Best Regards, Tricia Grawet Asst. General Manager

"Excellent Stay"
deborahkD109GE, 28 Juin 2019

The hotel has the perfect location right in the center of Moab with restaurants, tour companies, and shops in walking distance. The staff is knowledgeable and kind, meeting every need and the whole place is incredibly clean. Our family especially enjoyed the pool and hot tub after spending our days exploring Arches and Canyonlands. The breakfast was one of the best we've encountered with fresh hot offerings as well as Belgian waffles and fresh fruit. Our family of four highly recommends the Best Western Plus Canyonlands Inn.

Owner Response, 28 Juin 2019

Greetings deborahkD109GE, Thank you for taking the time to leave us a review regarding your recent stay! I love to see that you and your loved ones were all able to find something in our breakfast spread to start your day's adventures. We hope to offer enough variety that everyone will find something they love! We all look forward to being able to host you again soon. Best Regards, Tricia Grawet Asst. General Manager

"THE place to stay in Moab!"
ron m, 25 Juin 2019

One of the best Best Western Plus I have ever stayed at. The staff was courteous, efficient and so helpful with suggested restaurants in the area. And you can't beat the location as it's right in the middle of the business area with all the restaurants and shopping. The pool, spa, exercise room and laundry facility on site are everything you need while in Moab. And don't miss the breakfast. Stayed three days and a little variety in the offerings. Excellent quality and great staff attending to you needs there. This is the place to stay!

Owner Response, 25 Juin 2019

Greetings ron m, Wow! Thank you so very much for leaving us such lovely compliments, especially coming from one of our wonderful loyal rewards members. There are a limited number of guests who stay long enough to experience every amenity we offer and I am so absolutely delighted you enjoyed all the different aspects of our hotel that make us stand out. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great Staff!"
Inspire03251975766, 22 Juin 2019

The staff, location, & rooms were excellent! The only probably we had was getting our luggage to our room because of stairs! A ramp may solve this problem! I would not hesitate to stay here again!, or recommend to friends!

Owner Response, 23 Juin 2019

Greetings inspire03251975766, Thank you so much for taking the time to leave us a review! I am so happy that you were welcomed and comfortable enough to consider staying with us again. I do hope that day comes and we will get to host you again very soon. Best Regards, Tricia Grawet Asst. General Manager

"Great hotel and wonderful pool"
GeorgeJWM, 19 Juin 2019

We arrived just before 2pm to check in and were able to get our room at 2pm, which was great after our journey so that we could get settled. We enjoyed a lovely afternoon at the pool, which was very relaxing. We had one of the suite rooms, which had a sitting area with a settee and easy chair. The room was very comfortable and clean, with a reasonably sized bathroom (not sure why there was a sink in both the bathroom and the lobby, though, as this reduced space in the bathroom). The pool area is a huge asset to the hotel and is a great place to spend some time taking it easy, which we also enjoyed in the evening, particularly as there are two hot tubs. Location is perfect, right in the centre of town with everything very close by and plenty of dining options on the doorstep. Breakfast was excellent, with a good choice and the option of sitting outside on the terrace, which we could not resist. Whilst it is not a cheap hotel, it was definitely worth it and provided good value for money.

Owner Response, 19 Juin 2019

Greetings GeorgeJWM, I am so happy that you took the time to leave us your comments. Thank you so much! I am even more ecstatic that it appears we were all able to make sure your Moab vacation was welcoming and comfortable. I certainly hope that we will be seeing you for all future adventures in our neighborhood! Best Regards, Tricia Grawet Asst. General Manager

"This was one of the best, most comfortable, convenient places we have found"
leavingagain14, 17 Juin 2019

I realize we were tired at the end of each day and probably could have slept anywhere, but we were glad to come back here. The rooms were comfy and clean. The staff was warm and friendly, The breakfast at the hotel each morning offered pancakes, waffles, cereals, eggs, bacon, juices just a wide variety of items and the best thing was you could grab a table outside and enjoy the cool morning air. When you stay at this location you are in downtown Moab so you can wander around in the evening, shopping, checking out restaurants. The hotel left some menus in the room for us and we didn't even have to walk a block to find a winner. I loved Moab.

Owner Response, 17 Juin 2019

Greetings leavingagain14, I am so happy that you loved spending time in our beautiful desert home. Thank you for sharing your experience with us! I agree that nothing quite beats catching breakfast on our terrace with the beautiful mountain view and clean crisp morning air. That explorer life can be pretty magical. Please come back and visit us again! Best Regards, Tricia Grawet Asst. General Manager

"Bad beds"
dawnh485, 16 Juin 2019

We stay here frequently. Since our last visit, they got new mattresses. They are poor quality. They used to have the Denver pillow top mattresses, and they were amazing. They changed them out for the mattresses in a box off the internet. I sadly will not be coming back here anymore. The staff is great, the pool is great, but ultimately it is all about the beds. No one wants to come back after a day of hiking, biking, or climbing with a crap bed to sleep in. It ruins the experience when your back hurts.

Owner Response, 16 Juin 2019

Greetings dawnh485, Thank you for taking the time to let us know about your experience in Moab at our property. I am extremely disheartened to hear that your stay this time was less than perfect. We take all guest reviews into consideration and our mattresses were one of the topics guests had mentioned in prior reviews.I can assure you your points of concern will be brought up and revisited with our management team. Please feel free to reach out to me directly if there is anything else you feel that we can do to ensure you keep coming back and allowing us to be the best base camp for Moab that we can be! Best Regards, Tricia Grawet Asst. General Manager

"This is a real good hotel"
MrRic, 15 Juin 2019

We're doing a long road trip and we've had a serious problem in a hotel (not a Best Western). We arrived in Moab after 300 miles of travel. The travel agency had reserved a room for us in another hotel for three nights. In Moab they give us a room that does not correspond with the reservation, I ask if it is possible to change it and they give us two other dirty rooms. The girl at the reception makes me talk on the phone with a person who says he is the general manager. This person, extremely aggressive and certainly drunk or drugged, tells us to leave his hotel otherwise he calls the police. He threatens us and we find ourselves at 7 pm without a room. Impossible to communicate with the travel agency in France because of the time difference. With my smartphone I look for a Best Western and we get to the Best Western Plus Canyonlands Inn. We are still in shock and we are received by Mrs Desirae. I tell her "we have a problem" and Desirae listens to us and immediately tells us that "at Best Western the problems are over". She listens to us tell our story and takes us to a room. The room is very nice and clean and we immediately feel that the anger and tension of the bad experience are dissipating. Desirae does everything to make us feel good, I give her my Best Western Rewards card and she offers us a nice price with an upgrade. We stay three nights and everything is perfect. The room is nice and clean, the staff is extremely friendly and welcoming. All the girls on the front desk are nice and give good advice on restaurants and tourist information. Mrs Coree at breakfast is a super nice person and makes us feel at home. I would like to let you know that we were lucky enough to happen to a boorish, rude and dangerous person in another hotel, to get to the Best Western Plus Canyonlands. I would like the general manager to congratulate all the staff and I would like him/her to congratulate Mrs Desirae on the front desk and Mrs Coree on the restaurant. They are two angels. We were treated very well, as should all customers in a real hotel. Congratulations to all the staff ! Mr RS

Owner Response, 15 Juin 2019

Greetings MrRic, I would like to start by saying thank you for sharing your experience with us. I am so sorry your vacation here started so rocky, but Desirae said it best, "at Best Western the problems are over". I am proud that my girls were able to take control and get you into a much more comfortable and reliable situation. We truly want everyone to have a chance to experience Moab and leave with only the happiest of memories! I will also pass along your compliments to Coree; I am thankful she made each morning start off on the right foot, so to speak, for you! Please come back and visit us again. We would love to be your Moab hosts anytime! Best Regards, Tricia Grawet Asst. General Manager

"Moths and Noise"
Carole W, 10 Juin 2019

If this review was just for the staff, it would be 5 stars. They are professional, generous, and really top notch. So why the 2 stars? There were two main problems: the noise and the moths. There was a moth outside my room that attacked me every time I stepped out of my room. I dreaded leaving because I knew it was out in the hallway waiting for me. Even worse, I found a different moth *in my room* (yuck!). I understand moths are a part of the ecology here. But the moth in the hall was there for my entire two night stay. How long had it been there and why didn't anyone try to kill it? In addition, I could hear everything going on in the room next to me. Because my neighbors were talking loudly, I couldn't fall asleep until well past midnight. This was a major problem because I had to get up early in the morning. I ended up being totally exhausted. I eventually called the front desk to complain and they handled it wonderfully (again, the staff here is great). I am very surprised by the good reviews here. To me, the moths alone are reason enough to not stay here again.

Owner Response, 10 Juin 2019

Greetings Carole W, Thank you for taking the time to tell us about your visit. We are all sincerely disheartened that we let you down. This season has been exceptionally different from others; we went from having fires starting from being so drought-y, to mutant moths from such a heavy wet Spring. Everyone in town was affected by the moths, and while that is not an excuse- it was difficult for everyone. I dreaded walking out my front door for a week, and avoided turning on my own porch light. The wonderful news is that the it has already ended!! Again, it is no excuse, and I am so sorry that your stay was less than perfect because of them. I do hope that you can see it is not a regular issue we have experienced in the slightest. I am unsure if you had reached out to the Front Desk at all, regarding the moth in your room; I do know that the girls would have gone to bat against the moth if they were called upon! We are also an older building, and that does give us a tiny setback. We do everything in our power to renovate and improve common guest issues we receive, and have taken these issues into consideration for our next planning stage. With that being said, we absolutely have rooms that are located in better areas for a better nights sleep and we would happily accommodate those requests when we have the availability to do so. Our entire team is grateful for the feedback and hope that you will join us in the future, allowing us to show and share with you exactly why we receive the great reviews that we do. If I can assist with anything further, please do not hesitate to reach out. Best Regards, Tricia Grawet Asst. General Manager

"Great location and great breakfast"
Tara M, 04 Juin 2019

The hotel is clean and has a wonderful view of the valley and Main street from the top terrace.The pool area is very well kept with a decent sized hot tub. Our room was a great size. We took our daughter and we didn't fell like we were stepping over each other. The bathroom was a bit small, but everything was clean. The bonus sink area was nice.

Owner Response, 04 Juin 2019

Greetings Tara M, I am so happy that you and your family enjoyed your stay with us in Moab. Thank you for taking the time to share your experience with us! I certainly hope we will get to host you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Great home-base in Moab"
Lauren S, 04 Juin 2019

My husband, 4 year old and myself stayed here on a quick overnight stay on our way from Arizona to home in Colorado. We wish we had longer, and would definitely return and stay here. The rooms were clean and comfortable, the location was excellent (right by Pasta Jays, which we have in Boulder, CO) and situated on main street. The pool area looked super inviting, although we did not hop in since it was March and still a bit chilly. We especially liked the continental breakfast in the morning - many choices for hot foods and cold. The staff in the breakfast room were highly attentive - it was just what we needed to fuel up for some exploring and our long drive back to CO. One thing I will mention is that there was no closed off business center (there are, however, two computers in the lobby)- I needed to take a conference call for work and did so at a table outside by the pool. I was told by staff that the library (?) would be completed soon, so maybe this feature will be available in the future.

Owner Response, 04 Juin 2019

Greetings Lauren S, Thank you for taking the time to leave us a review regarding your recent stay with us! I am pleased to see that you were content and comfortable for the main aspects of your stay at our property. Our business area is open to our lobby, which can understandably cause the issue of not having an optimal quiet space for phone calls, but I can assure you that my Front Desk team would have and will always do whatever it takes, up to inviting you to take your call in an empty room if necessary, to ensure you feel the most at-ease in these scenarios. Please come back and visit us again in the future! Best Regards, Tricia Grawet Asst. Genera Manager

"Perfect hotel in every way! Would Definitely stay there again!"
Dream02857532665, 01 Juin 2019

Beautifully decorated and serviced. Perfect location. Incredibly friendly staff. Very helpful. Really pretty pool and hot tub area. Beautiful outdoor deck seating! We loved it! It was perfectly located to all the main/ important attractions !

Owner Response, 01 Juin 2019

Greetings Dream02857532665, Thank you so much for taking the time to share your experience with us! I am so happy that you thoroughly enjoyed your time in Moab with us! I hope that we will be able to host you and your loved ones again in the very near future! Best Regards, Tricia Grawet Asst. General Manager

"Great place to stay in Moab"
CVTravelers, 31 Mai 2019

My wife and I stayed 5 nights here over our 10 day Utah trip. We found all aspects of this property to be outstanding. The rooms are spacious and clean. The breakfast always had eggs, potatoes and bacon plus waffles. The ladies who tend the breakfast room are very attentive and helpful. They keep everything well stocked and clean the tables as soon as someone leaves. We stored our luggage at the hotel during our raft trip as they have a large bicycle/luggage storage room so keep this in mind if you are going on an overnight adventure like a raft trip. Also the lobby has a water bottle filling station which really helps start your day as you need to stay hydrated in the national parks. The hotel is also within walking distance to many restaurants. We highly recommend.

Owner Response, 31 Mai 2019

Greetings CVTravelers, Thank you so much for leaving us a review! It is one thing to receive insider views from a 1-2 night stay, but 5 nights gives us amazing perspective. I am thrilled to learn that we did not disappoint! Please come back and see us if you are ever in the need for more adventures; we would love to host you and your wife again soon! Best Regards, tricia Grawet Asst. General Manager

"Great location, comfy room"
616marcy, 30 Mai 2019

Great location in town. You're right across the street from the visitors center where you can get all the info you need plus you're walking distance to to some great restaurants - Pasta Jay's, Peace Tree, Zax. Everything is in easy walking distance and the rooms are comfortable. Great breakfast bread with all the fixin's. Really enjoyed our stay!

Owner Response, 30 Mai 2019

Greetings 616marcy, Thank you for taking the time to leave us a review regarding your time spent in Moab with us! I am happy to see that you were able to take advantage of our location including some of the delicious eateries that surround us! Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Nexus of Fun"
Steve C, 25 Mai 2019

Great hotel! Super nice, super comfortable! Great beds! Super fancy and felt like a luxury hotel but still reasonable, especially here, I mean, this is Moab, there's a hundred things to do so all anyone really wants is a comfortable quiet place to crash. This is WAY more than that! Breakfast was GREAT! Very good staff making sure as busy as it was, there was plenty for everyone. The pool looked nice but I didnt get to it. LOVE the whole pergola look! Ill be staying here from now on when in this awesome little town.

Owner Response, 25 Mai 2019

Greetings Steve C, I greatly appreciate you taking the time to leave us such a wonderful review regarding your time with us! Thank you from all of us, in every department! You are absolutely correct in saying there are hundred's of things to do, so please come back and visit us again very soon! We cannot wait to be your hosts for your next Utah Adventure(s)! Best Regards, Tricia Grawet Asst. General Manager

"A plus of the plus!"
514christinee, 25 Mai 2019

We stayed at this Best Western for 4 nights ! I think one of the Best of the Bests! It is located In the heart of downtown Moab. Minutes from Arches and near by canyonlands. It offers Large spacious bedrooms, with refrigerator, bicycle parking in the basement (roll in), a beautiful pool with a large and small hot tub, lobby computers, Tesla parking, clean laundry facility and so much more. The breakfast area has a bit of everything: indoor & outdoor seating offering: scrambled eggs,little omelettes, oatmeal, cereal,fruit,waffles,bacon,potatoes, yogurt and more.The staff is polite, kind and courteous. While enjoying breakfast the tv shows a video of the area, Canyonlands, Arches, Bryce, etc. From arrival (Quincy) to departure we were greeted with smiles by all staff (housekeeping, Reception, breakfast staff and even the team in the basement (laundry/maintenence). This hotel runs as a fine oiled machine. Great job! We will definitely be back! A MUST STAY!

Owner Response, 25 Mai 2019

Greetings 514christinee, I would like to thank you for your loyalty to Best Western and the Brand. I am beyond thrilled to see that we were able to stand out, and make a great impression to you! I sincerely appreciate all the lovely compliments that you have left, and will pass them along to the departments and members you pointed out. We would delighted to host you and your loved ones in the future! Best Regards, Tricia Grawet Asst. General Manager

"Excellent service"
bobnowlin, 23 Mai 2019

I recommend this hotel for service and great condition. They were very efficient and helpful at all times. The location was very convenient to restaurants and shops. The parking was more than adequate.

Owner Response, 23 Mai 2019

Greetings bobnowlin, Thank you for taking the time to leave us comments on your stay with us in Moab! I am happy to see that you were able to take advantage of our location and the delicious eateries that surround us! Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Comfy and convenient"
Betsy K, 22 Mai 2019

The reviews were right. This place is great. No complaints. Slept great. Breakfast was good with lots of healthy choices not just a carb fest. Plenty of good restaurants for the evening meal within walking distance, Hope to return someday.

Owner Response, 22 Mai 2019

Greetings Betsy K, I am so happy that our hotel guest reviews did not lead you astray! There is a reason we receive the reviews that we do; it brings me much happiness to know that you could add to the wonderful experiences our guests have had with us. Thank you for your kind words. We too hope to be able to host you again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Great Stay and Location "
Tranquillo, 19 Mai 2019

This Best Western was conveniently located downtown within walking distance to restaurants and shops and free parking. It was impeccably clean with immaculate laundry facilities on the lower level! The King suite was comfortable and very spacious-and we enjoyed having two sinks/ one in the bathroom and one outside the bedroom! There was a nice sitting area, a large desk area, flat screen TV and an Unstocked mini fridge. This hotel offers a lovely hot/cold breakfast, a fitness room, outdoor pool and hot tub and free coffee and tea and flavored water in the lobby along with minimum toiletries, snacks and drinks for sale in the quiet lobby. The front desk is always attended with helpful and friendly staff eager to give info on restaurants and sightseeing. We had a very relaxing, quiet and pleasant stay! The ovation is conveniently assessable to the Canyon-lands and Arches National Parks . The place was immaculate and Angel is pleasant and does an amazing job helping guests operate the machines in the laundry room and keeping the laundry room spotless and IMMACULATE! Very impressive! Kudos to the staff especially Angel!!

Owner Response, 19 Mai 2019

Greetings Tranquillo, What a beautiful review of our property! Thank you so much for taking the time to share your experience with us. I am so happy to see our staff accommodated you and I will be specifically passing along your compliments to Angel! There is not much about your time with us and our property that you did not name, so truly words cannot describe how thankful we all are. I certainly hope we will be able to host you and your loved ones again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great place to stay in Moab, UT"
CTRAD316, 19 Mai 2019

My wife & I were on a National Park tour and stayed at this BestWestern. The front desk person was very informative about places to eat. Zak's pizza is just down the block and very good. Nice rooms and great water pressure. Very large hot tub and outdoor heated pool Will definitely stay here again when in Moab, UT.

Owner Response, 19 Mai 2019

Greetings CTRAD316, Short, sweet and to the point! What a fantastic review, thank you so much for taking the time to share this with us. I certainly hope that we will host you and your wife again in the near future. Best Regards, Tricia Grawet Asst. General Manager

"Fun Place"
Compass46424, 08 Mai 2019

Stayed at Best Western Plus Canyonlands Inn on May 3rd this year and it was such a great place to stay. Easy access to everything...shopping, restaurants, things to do,etc. The place is so clean and the staff are very friendly and attentive. We'll be sure to stay there each time we go back to Moab.

Owner Response, 08 Mai 2019

Greetings Compass46424, Thank you so much for taking the time to leave us a review regarding your experience with us. I am so happy to know that you had an excellent time with us, enough to continue visiting us if you are ever to find yourself in our neighborhood again. Our location is prime for all the shopping and delicious restaurants Moab has to offer and I am thrilled to see you were able to take advantage of that. Looking forward to seeing you again in the future. Best Regards, Tricia Grawet Asst. General Manager

"This hotel has it all !"
gulfcoastlife, 06 Mai 2019

This hotel has it all: breakfast outside on the terrace with 360 degree views, great location where all of central Moab is walkable, clean and comfy rooms, spacious bathrooms with textured towels, recycling& environmental policies, bike repair and storage, laundry facilities, reading/reception area, snack & supply nook, and best of all, lovely people to welcome you. I was traveling with two people with special needs, and the staff upgraded us to a suite/room near all the facilities we needed -- I didn't even have to ask. Very accessible hotel.

Owner Response, 06 Mai 2019

Greetings gulfcoastlife, What a beautiful review of our property! Thank you so much for taking the time to share your experience with us. I am so happy to see our staff accommodated you and quite proud they saw your needs and took care of you without you having to ask! I do not see a single thing about our property that you did not name, so truly words cannot describe how thankful we all are. I certainly hope we will be able to host you and your loved ones again soon! Best Regards, Tricia Grawet Asst. General Manager

"Beautiful Hotel in the perfect location."
Casey C, 02 Mai 2019

You couldn't ask for a more perfect experience. Great location and all of the staff were so nice and caring. The hotel is beautiful and you are in the perfect location close to great shopping and restaurants.

Owner Response, 02 Mai 2019

Greetings Casey C, I would like to start by saying I am so happy that you took the time to leave us your comments. Thank you so much! I am even more ecstatic that it appears we were all able to make sure your time in Moab was welcoming and comfortable. Our location truly cannot be beat! I will happily pass along your compliments to our team! I hope that we will have the opportunity to be seeing you again in the very near future! Kind Regards, Tricia Grawet Asst. General Manager

"Insane price during event."
71petunia, 30 Avril 2019

The whole experience was just fine with a great location for doing things downtown. Very clean rooms. Only issue was price. We moved on to much better amenities at a different location another night for $100 less in town. You're getting 3 star hotel at a 5 star price during weekend events and we didn't want to join a membership just to save money. Insane amount of money for one night overlooking the parking lot at ground level.

Owner Response, 30 Avril 2019

71petunia, I appreciate you taking the time to leave us a review regarding your recent stay with us. I am deeply disheartened to know that we did not meet your expectations 100%. We take all guest feedback, both positive and negative very seriously and use it towards future training and improving our property as a whole. I know we will never have a chance to make another first impression, but I genuinely and sincerely hope to have another opportunity to host you and show you exactly why we normally receive the high-rated reviews that we do. Best Regards, Tricia Grawet Asst. General Manager

"rugged but nice"
solobj, 29 Avril 2019

Moab area is rugged but wonderful...this inn is adequate+...Moab is a great town with plenty of p[laces to stay, eat,visit...but, plan in advance! be sure to visit both Arches and Canyonlands ... it will take an extra day, but worth it!

Owner Response, 29 Avril 2019

Greetings solobj, We appreciate you taking the time to leave us a review regarding your recent stay with us! You are correct in terms of planning in advance. The tourism boom that Moab experiences thanks to the Mighty 5 campaigns, as well as just being one of the most gorgeous cities in our beloved Utah -- people from all over the world travel to see our home and most of them spend a good 6+ months worth of planning ahead; that being said, all of our staff are locals and are happy to provide insider knowledge for timing out your hikes and dinners to try to beat the crowds. We hope you will come back and visit us again in the future! Best Regards, Tricia Grawet Asst. General Manager

"Friday night road trip stay"
jwp599, 22 Avril 2019

Very helpful staff. Clean property. Handy parking. Walking distance to many restaurants. Breakfast was very nice, the dining area has great view inside and out. Wifi was free and good speed. Beds were comfy. Bathroom and shower clean.

Owner Response, 22 Avril 2019

jwp599, Thank you so much for taking the time to leave us a review regarding your recent stay with us! I am so happy that we were able to be your hosts for your Friday night trip! I appreciate the comments you have left us; all guest feedback is incredibly valuable to us in letting us know what we are doing correctly (or incorrectly for that matter!). We hope to be able to be your hosts again in the near future! Best Regards, Tricia Grawet Asst. General Manager

"The Best Best Western"
Andy L, 21 Avril 2019

The Best Western Canyonlands is not only one of the best Best Western properties, but one of my favorite hotels to stay at anywhere. This is a place that has it together. Staff is wonderful, rooms are clean, modern, comfortable, and quiet; and the breakfast is good. I've stayed here for about seven years in a row for an event in Moab (Jeep Safari), and have always had a great experience. Highly recommended.

Owner Response, 21 Avril 2019

Andy L, Jeep Safari always proves to be that time of the year of Moab's rejuvenation for locals and tourists alike; and spending that with you and your group every year just makes it that much more enjoyable. I am so happy you continually come back to us. We truly enjoy your company and love that you enjoy ours! We will always be here awaiting your future arrival(s)! Best Regards, Tricia Grawet Asst. General Manager

"When in Moab, I will ONLY stay here from now on!"
Sherpa31751197551, 19 Avril 2019

The place was immaculate, and the service was even better! Friendly staffed greeted us every time we left or came back. I can tell these employees must ALL take pride in their work, and where they work. I won't stay anywhere else in Moab.

Owner Response, 19 Avril 2019

Greetings Sherpa31751197551, Wow!! Thank you so much for taking the time to leave a review regarding your recent stay with us! I am beyond thrilled to see that you left our property with these lovely memories! Truly, our entire staff wishes nothing more than our guests to feel like they are at home away from home. From all of us at the Canyonlands Inn, thank you again! We look forward to having you return to us in the future. Best Regards, Tricia Grawet Asst. General Manager

"Convenient hotel to Arches National Park"
twobacks, 16 Avril 2019

I stayed at this hotel while touring Arches and Canyonlands National Parks. The hotel is conveniently located in downtown Moab. It is near restaurants and shops. It is a short drive to both Arches and Canyonlands National Parks. I got a good nights' sleep every night at the hotel and their free breakfast every morning was excellent. Also, they have free cookies every night available in the lobby.

Owner Response, 16 Avril 2019

Greetings twobacks, I am so happy that we were a perfect base camp for your National Park adventures! As they say, location location location - and I am pleased you were able to take advantage of ours! Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"For the price, you can't beat it. Very comfortable!"
lindarutheHMB, 15 Avril 2019

We were doing sunrise and sunset photography, and we need a convenient place in the center of town. We opted for a Double Queen "Suite" which just means you get an extra space with a sofa and a comfortable easy chair with an ottoman, as well as a desk and chair. We enjoyed the extra space, the coffee maker, the little refrigerator, and the comfortable beds. The black-out shades made it totally dark for sleep. Our hallway was surprisingly quiet. We especially loved that they had tasteful recycling bins centrally located near the elevators, so we could even recycle our heavy paper coffee cups. Apples, bananas, and sometimes cookies are set out for guests to take. Very clean breakfast area.

Owner Response, 15 Avril 2019

Greetings lindarutheHMB, Thank you so much for taking the time to leave us a review! I am happy to see that after your 6 night stay with us you left us with welcoming and warm memories! For all of our guests, we strive to ensure everyone is comfortable and has what they need; seeing that you woke up each morning well-rested to start the day's adventures and enjoyed the other amenities in the rooms, I only hope that we can serve you again in the near future and continue to impress you. Best Regards, Tricia Grawet Asst. General Manager

"Perfect Place to stay in Moab!"
383kaseyc, 15 Avril 2019

The service was outstanding from the moment we arrived until the moment we left. We arrived late at night with our travel trailer because all the campgrounds were full and the woman at the front desk was very helpful and accomodating. They had parking for our trailer which was awesome! The rooms were clean and big and fit our needs perfectly. The breakfast was the best we've had at a Best Western with the friendliest woman helping that went over and above with her level of service. The location is right in downtown within walking distance of all the cute shops and visitors center. Highly recommend if you are staying in Moab.

"Family Road Trip !!"
659gallyp, 14 Avril 2019

On our Family Road Trip and after a 10 hour drive we made it to our Hotel in Moab Utah very nice staff and in the morning what a beautiful site to see when we went breakfast and the views outside on the deck was beautiful... wonderful breakfast with waffle maker and amazing staff and hot coffee ☕️... will definitely come back one of our favorite best western plus Inn and Utah is beautiful

Owner Response, 14 Avril 2019

Greetings 659gallyp, I am so happy that we were able to be a welcoming and memorable stop on your family road trip! Thank you for sharing your experience with us! I agree, you truly cannot beat starting your days explorations with an early breakfast, hot cup of coffee and La Sal mountain view from our terrace area! There are countless adventures to be had here in Moab and we will hope to be your base camp for any future ones! Best Regards, Tricia Grawet Asst. General Manager

"WOW"
BudF6F, 11 Avril 2019

We hit the jackpot with this two night stay while visiting Moab. Fantastic property. One of the nicest hotels we've ever stay in, including 5 star hotels. Room and entire property was awesome. Great central Moab location within walking distance of most restaurants and shops. Best breakfast we've had at a BW. Mari does a great job as breakfast host. The ladies at reception were very helpful with directions and dining advise. would very highly recommend this great location.

"Great customer service"
robk947, 09 Avril 2019

Clearly the facility is an older building that has been remodeled. The golden goose here is the the staff. Every person we encountered was genuinely kind and wanted to help. Maintenance and front desk let us into the bike room with minimal wait time, housekeeping did a fabulous job; even turned in an expensive item that we accidentally left behind. The crew taking care of the breakfast area were on it - continuously checking tables, cleaning, speaking to guests and, of course, refilling food options. Last but not least, the front desk staff were amazing. Apologies if I spell the names incorrectly, but Morgan, Tessa and Clenzie were professional and helpful.

Owner Response, 09 Avril 2019

Greetings robk947, Thank you so much for taking the time to leave us such a lovely review. I am so happy that everyone on staff was able to assist you no matter what department, with ample speed, but the ability to still let you know how much we appreciate your patronage. I will be passing along your compliments to Morgan, Tessa and Quincy as well! We will hope to host you and your loved ones again soon. Best Regards, Tricia Grawet Asst. General Manager

"Nice place, excellent staff."
AGettig, 02 Avril 2019

Can you train your staff to be nice? Or do you hire nice people and train them to run a hotel? Whichever the Best Western Canyonlands ascribe to - it is working! The Front Desk team, the breakfast staff and even the housekeeping group were genuinely friendly, caring and helpful. My family were all impressed with their attention, sharing of local/Moab insider knowledge, and willingness to be helpful and creative. The rooms (our family was spread over 2 rooms across the hall from each other) seemed fresh and new, bright, modern with photos and images of cool Utah natural and historical scenes. We went to Moab for the nature, but ended up loving the hotel and personnel. We would not hesitate to recommend to anyone.

Owner Response, 02 Avril 2019

Greetings AGettig, Words simply are not enough to extend our appreciation to you for this review! I am absolutely delighted that you and your family felt welcome with us. The vast majority of our staff are born-and-raised locals, and we all truly love the opportunity to share our home with people from all over the world! I will share your compliments with all our different departments; your words will help bring smiles across the property! We will hope to host you and your loved ones, impressing you all once again soon! Best Regards, Tricia Grawet Asst. General Manager

"Nice location!"
Explorer_Life, 01 Avril 2019

Nice location in the heart of town. Walking distance to restaurants. Excellent service at breakfast. Nice clean room. Good chocolate chip cookies in the evening. Nice heated pool and big hot tub. Would definitely stay again.

Owner Response, 01 Avril 2019

Greetings Explorer_Life, Short, sweet and to the point! What a fantastic review, thank you so much for taking the time to share this with us. I certainly hope that explorer life brings you back to our neck of the woods again soon! Best Regards, Tricia Grawet Asst. General Manager

"Good location in Moab"
clevehts, 30 Mars 2019

Our family of 4 (kids ages 9 and 11) stayed in the 2 bedroom Main Street Suite for 4 nights. It was nice to have a condo style unit and one of the bedrooms had two beds. This is located in a nice section of Moab in walking distance to many restaurants, shops and ice cream. The front desk staff and breakfast servers were all very friendly and helpful. There were a lot of choices at breakfast and the staff was eager to please. There is also a nice patio off of the breakfast room with a fire pit at night. Cleaning service was also thorough and prompt and our room was aways clean when we came back from a day of sightseeing. For us, there were a few downsides of the Main Street Suite. These suites are located a bit away from the main building over a neighboring restaurant. The wifi never really worked for our entire stay. This was kind of disappointing in the most expensive room at the hotel. They probably need to add another router for this building. It was also pretty loud at night with street noise, noise from the restaurant below, and children yelling at the pool until it closed at 10 pm. These might not be issues in the main building.

Owner Response, 30 Mars 2019

Greetings clevehts, I would like to start by thanking you for taking the time to leave us a review regarding your stay with us. When we have guests who stay multiple nights, such as yourselves, we find that they can offer really valuable feedback (both positive and/or negative!) that influence our ideas during our Winter updates and remodels. I do hope you will give us another chance to host you and your loved ones again. If the opportunity arises, you are correct in your thoughts on the main building of our hotel, since we do sit behind both Pasta Jay's and Peace Tree Cafe, it does help to eliminate some of that extra street/traffic noise. Best Regards, Tricia Grawet Asst. General Manager

"Best Western Canyonlands Great Location"
Journey30679677030, 30 Mars 2019

The hotel was clean and the room was average, parking was a little tight. The hotel has an excellent location right in the center of everything. Check-in was a breeze and the staff was helpful and offered restaurant recommendations. The complimentary breakfast was okay, there were many options, but it is hotel breakfast so I didn't have too high of expectations there. The staff that were in the breakfast room every morning were excellent, always said good morning, welcomed you, and were extremely attentive and always made sure they were cleaning tables for new guests arriving to eat. The pool and hot tub area were great, especially after coming back from a long day hiking. I would stay again. Thank You BW Canyonlands.

Owner Response, 30 Mars 2019

Greetings Journey30679677030, Thank you so much for sharing your experience with us! I am so happy to see that we were able to make sure that your stay with us was welcoming and comfortable in many different aspects. We want every guest to know that they are at home with us; please come back and visit any time! Best Regards, Tricia Grawet Asst. General Manager

"Great Location in Town"
Cyndee1980, 29 Mars 2019

This seems to be an older hotel but has been remodeled. Staff was fantastic, Lobby and breakfast areas were nice. Breakfast was BW classic, staffing was very friendly and helpful. Great location to visit Canyonlands and Arches National Parks. The Heat?AC Unit in our room was not great, but it was March so we didn't really need either.

Owner Response, 29 Mars 2019

Greetings Cyndee1980, Thank you so much for taking the time to leave us a review! I am so happy to see that all of our staff were able to leave a good and lasting impression! I hope you will come back and visit us if you find yourself in our area again! Best Regards, Tricia Grawet Asst. General Manager

"Very loud road noise- semi trucks all night"
fido1102, 29 Mars 2019

Stayed here one night... and thank god only one night! Our room was “ an upgrade” due to being a best western member. We were put right on the Main Street. When we asked if the road noise at night would be a problem. We were told. No noise at all. And no cars or trucks are out at night here. All night long. We heard semi trucks and motorcycles. Worst night sleep in a long time! I wouldn't have been So mad. If we hadn't asked several times before we ok'd staying in the room. The hotel tried to make food by waiving the taxes... quite frankly - the night should have been free of charge.

"Very clean and new"
Inlook, 24 Mars 2019

Decent place when you are in Moab. Rooms are spacious and have a sit in area with two queen beds. This is one of the nicest best Western I have ever been in. Breakfast was very good and the lady who manages the place is extremely friendly and is just a gem. She makes your day!

Owner Response, 24 Mars 2019

Greetings inlook, What a beautiful compliment! Thank you so much for taking the time to leave us a review. I will happily pass along your other compliments to the lovely Coree in our breakfast room. She loves knowing she is able to get all of our guests in the mood to start their desert adventures! We will hope to be able to host you and your loved ones again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great Rooms & Beds, Excellent Breakfast!"
daddycaddy1, 19 Mars 2019

We stayed one night as a family in March. We were very impressed with the rooms! The beds and pillows were far above average and the room finishings were great. The waffle maker at breakfast was a hit with the family. Very good variety of breakfast foods. Would definitely stay at this Best Western Plus again.

Owner Response, 19 Mars 2019

Greetings daddycaddy1, Thank you so much for taking the time to leave us a review regarding your stay with us this month! I am so happy that our property was able to comfortably accommodate your family! The waffle maker in our breakfast room always seems to be a hit with our younger guests, and I am happy to see your family enjoyed it as well! I hope that we will be able to be your hosts again in the near future! Best Regards, Tricia Grawet Asst. General Manager

"Clean, affordable, comfortable "
N212ZHamyr, 16 Mars 2019

The hotel is centrally located in the heart of Moab. Hotel offers plenty of parking. Sidewalks in area allow you to walk all of town from hotel. They allowed early checkin for my family. Room was large and comfortable. Plenty of area for sitting, lounging in room. Fitness area was clean and cool. Bike storage available in hotel. Continental breakfast offered a little bit of everything. Front desk staff was helpful and courteous.

Owner Response, 16 Mars 2019

Greetings N212ZHamyr, Thank you so very much for taking the time to leave us a review regarding your recent stay at our property. I would like to especially thank you for all the lovely details you provided in your review - it really helps us get an idea as to what we are doing right and how we stand out! I truly hope that we will be able to host you again soon! Best Regards, Tricia Grawet Asst. General Manager

"Stay Here Every Year"
Gary L, 08 Mars 2019

As always, the ladies at the front desk are friendly and professional. The hotel is conveniently located in the center of town with our favorite restaurant (Pasta Jay's) about 20 seconds from the front door and a Visitor Center across the street. The room was clean and spacious. Had a mini fridge and coffee maker but no microwave. The mattresses on the queen beds were VERY firm which is nice if you like firm but for me was uncomfortable. I sleep on my side and was turning from one side to the other all night. We stay here pretty much every year for a few days and I don't recall ever experiencing the hard mattresses before. The only other downside to the room is the ottoman in front of lounge chair. When I “plopped” my arse on the ottoman to remove my boots, I had to laugh out loud. What appears to be a nicely contoured and plush stool is more akin to a vinyl covered brick. I guess they're made to last. In fact when nature has taken its toll on the nearby arches reducing them to sand and dust and the walls of the hotel have crumbled to nothing, there's going to be a hundred or so ottomans scattered amongst the remaining sandstone. Breakfast was better than average for a BW property with the usual choices plus pre-prepared omelettes or some other variation of eggs to go along with the standard scrambled eggs. Coffee and the orange juice (didn't sample the other two available juices) was much better than average. The breakfast attendants were exceptionally friendly, frequently asking if we found everything we needed and worked hard to ensure the breakfast bar was adequately stocked. All things considered, I'd give five stars if not for the extra firm mattresses.

Owner Response, 08 Mars 2019

Greetings Gary L, Thank you for taking the time to leave us a review regarding your recent stay. We sincerely appreciate the compliments you have left! I am extremely sorry that we didn't meet your expectations 100% however. It is important for us to receive feedback from our guests, particularly our repeat guests, as we are always trying to come up with new ideas as to how to make our property better. We will take all of your notes into consideration for our next update! I do hope that you will come back and give us another chance to host your next adventure in Moab. Best Regards, Tricia Grawet Asst. General Manager

"Best Hotel Stay"
Sunshine44562705946, 04 Mars 2019

This is the second time within a year I have stayed at Best Western in Moab and it did not disappoint!! I love the cleanliness of the hotel, the overall appeal and the staff. Also, the breakfast is a bonus. I have stayed in about 15 different hotels throughout this past year and BW Canyonlands is my favorite! Highly recommend.

Owner Response, 04 Mars 2019

Greetings Sunshine44562705946, Thank you so very much for taking the time to leave us a review regarding your recent stay with us. Your review is everything we strive to reach for everyone of our guests. Getting it right twice, is even better! I hope that you will continue to seek out more adventures soon, allowing us to be your base camp once more! Best Regards, Tricia Grawet Asst. General Manager

"Canyonlands Visit"
garywsa, 04 Mars 2019

We have stayed at the BW Canyonlands Inn before & will again -the staff are very friendly, helpful & accommodating -they recommended a good dinner location close by -& the location is very accessible to the national parks Canyonlands & Arches

Owner Response, 04 Mars 2019

Greetings garywsa, We certainly love when we make such a good impression that our guests feel comfortable to return to us! Thank you for taking the time to leave us a review regarding your stay; with each visit and each review we are gaining valuable insight into what we are doing right and what we need to work on. Hope to host you and your loved ones again very soon! Best Regards, Tricia Grawet Asst. General Manager

"Stay Here"
chasannj, 04 Mars 2019

Best Hotel that we stayed at during our 5000 mile road trip. Everything was first rate; beds, pillows, towels, breakfast, staff. Extra sink and vanity area outside of bathroom which is always nice. We stayed there during the winter months so the price was very reasonable.

Owner Response, 04 Mars 2019

Greetings chasannj, I sincerely appreciate your lovely compliments regarding your recent stay in Moab with us. While the winter time has its benefits, I do hope that you will be able to come back in Spring or summer when our lovely little town is a little more lively, of course allowing us to be your hosts once more! Best Regards, Tricia Grawet Asst. General Manager

"Another terrific Best Western!"
edieann, 27 Février 2019

We love staying at Best Westerns, particularly BW Plus. We do a lot of car trips in the US for three weeks to three months at a time and we almost always stay at a BW. Our overall experience has been 5 stars and the BWP in Canyonlands is no exception. We had a King suite for $90/night. A spacious living area plus king bed, a two sink bathroom with great lighting and a make-up mirror (!). Impeccably clean, comfy bed and pillows, toiletries, gracious front desk staff and fresh baked cookies in the lobby in the evening! Who could ask for anything more from a chain hotel? Of course breakfast is included and offers cold items such as cereals, yogurt, breads plus hot items like eggs. Coffee and juices are served plus a coffee maker in the room along with a refrig. *Joining the Best Western Rewards program is a must even if you don't travel all that much. As retired military we started as Silver status and your rewards points never expire. The higher your status the more benefits such as upgraded rooms and free nights stays.

Owner Response, 27 Février 2019

Greetings edieann, Wow! Thank you so very much for leaving us this review. Beautiful compliments, and such a pleasure to read that you enjoyed so many different aspects of our property, despite that it is a brand that you are very familiar with. It is tough to stand out, but I am thrilled that we did our part for you and your loved ones. I do hope that you will get a chance to visit us again, we do genuinely appreciate not just your patronage but loyalty to Best Western as well! Best Regards, Tricia Grawet Asst. General Manager

"Wonderful Place To Stay"
dhchristensen1, 24 Février 2019

Very impressed with BW Plus Canyonlands. Very clean and well kept rooms. Great price. I was late booking under my business's deal for block of rooms, but they still honored the price and even gave me the weekend nights for the same deal. The staff is very courteous and friendly; especially those that run the free breakfast. Left several tips for them. And don't forget your fresh cookies in the evening down in the main lobby.

Owner Response, 24 Février 2019

Greetings dhchristensen1, Wow! Thank you so very much for taking the time to leave us a review regarding your recent stay. Five nights is a very good amount of time to spend in a hotel, and I am so happy that we left a lasting impression! Hopefully you will be able to come back and visit us again soon when our weather is bright and warm all day long. Nothing beats our cookies and an evening by the pool! Best Regards, Tricia Grawet Asst. General Manager

"Always a pleasure to stay here"
U2813PIrickw, 20 Février 2019

This is a delightful property, right down town so close to information center, restaurants, bookstore, etc. Staff is always welcoming and helpful. Big breakfast selection, always includes hot entrees. Owners refresh rooms annually. Generous parking. Tesla charging station on property.

Owner Response, 20 Février 2019

Greetings U2813PIrickw, Thank you for taking the time to leave us your generous and lovely compliments! I am so happy to know that you were satisfied in all the important areas of a hotel stay. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"No Sound Proofing!"
JAGJAH, 18 Février 2019

The good: nice, friendly staff; mostly clean rooms, comfortable beds, good location, 24 hour super clean laundry room. The bad: Absolutely no sound proofing between the rooms. One night a couple was arguing for hours. The next time someone's TV was blaring. If you want to sleep well, you have to hope for considerate fellow guests or no guests staying within 10 rooms of yours.

Owner Response, 18 Février 2019

Greetings JAGJAH, Thank you for taking the time to leave us a review regarding your recent stay. We sincerely appreciate the compliments you have left!! We are always trying to come up with new ideas as to how to make our property better, and we always appreciate guest insight. If you were to come again, we always do our best to accommodate guest requests; I would recommend asking for a quiet room on the second floor in the west wing, as they tend to be in the most quiet area. I do hope that you will come back and give us another chance to impress you if you ever find yourself in our neighborhood again. Best Regards, Tricia Grawet Asst. General Manager

"Best Western Canyonlands"
wuykats, 17 Février 2019

Great breakfast, helpful and courteous staff. We will book this location again. When we requested to add an additional night staff was able to make sure we could stay in the same room, even though they were going to be pretty full going into the weekend.

Owner Response, 17 Février 2019

Greetings wuykats, Thank you so much for taking the time to leave us a review regarding your recent stay with us. We love the fact that sometimes people just cannot get enough of our beautiful town, and I am so happy that our Front Desk girls were able to make things work out so that you could stay in your same room. We will hope to see you again soon! Best Regards, Tricia Grawet Asst. General Manager

"Excellent room in excellent hotel"
higonnet, 16 Février 2019

We had a large room (the term "suite" struck as as a bit exaggerated but very nice just the same). An excellent breakfast with a wide selection of everything.Extra characters for stupid length requirement

Owner Response, 16 Février 2019

Greetings higgonet, Thank you so much for taking the time to leave us a review regarding your recent stay with us. I am so pleased to see that you enjoyed our property from check-in to check-out! Please come back and visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Over and Beyond"
Pioneer37088343538, 16 Février 2019

The staff at this hotel went out of their way to make sure we had a comfortable experience. On our second night we checked in after being lost for 9 hours in the back country, with no money for cab fair (cab would only take cash). The clerk help us pay with her own money and offered us a ride to our car the next day, which we greatly appreciated. The morning clerk offered us some amenities that we did not have because our luggage was still in our stranded car. Also offered late check if needed. The hotel was clean and comfortable and staff was outstanding. Even the breakfast hostess was a ray of sunshine. This hotel is in a great location. You can walk all over town from the hotel.

Owner Response, 16 Février 2019

Greetings Pioneer370088343538, Thank you so much for taking the time to share your experience with us. I am so sorry that you went through what you had, but we are thankful to have staff like Morgan who always do what they can to make every person who walks through our doors feel safe and welcome. If you ever find yourself in our area again, please allow us to assist in making it even more memorable than the last (& in a MUCH better way!). Best Regards, Tricia Grawet Asst. General Manager

"Best hotel stay ever!!"
D6633RZsharonh, 15 Février 2019

The staff was exceptional, the hotel was clean and pleasant, the breakfast was good, and I had a fantastic rate! I will stay at this hotel even at high season when the rates are a bit more. I would also recommend this hotel for any Moab stay!!

"."
NorthStar56125751204, 11 Février 2019

we liked the BW very much., In the center of Moab could walk to all the relevant restaurants, spacious rooms, great breakfast, Fridge and coffeemaker in the room, service was very friendly - we will be back

"The Best"
GPSoldiit, 01 Février 2019

This is the 2ed time we have stayed here, I honestly cant think of anything they could have done better, Check in / Check out was smooth, rooms are always clean and top notch, the breakfast is the best we have ever had anything you could want, we love to eat at Pasta Jays next door but it was closed for remodeling and this was nothing to do with them but they really felt bad for us so they gave us a 10% off at another place, I always joke with them and they are like part of the family 10+ all the way.

Owner Response, 01 Février 2019

Greetings GPSoldiit, We love repeat guests!! Thank you so much for taking the time to leave us a review, and I am so happy that we are able to continue to impress you! Please come back and visit us again soon! Pasta Jay's should be up and running again in only a few more days! We are happy to be your extended Best Western Family!! Best Regards, Tricia Grawet Asst. General Manager

"Great place to stay"
amberdelp, 30 Janvier 2019

My boyfriend and I were in Moab for only one night. We chose to stay at this Best Western and we had a great experience. Staff was super friendly and welcoming. The location was perfect, less than a mile to the Moab Brewery. We went during the slow season so there was only one bar opened in town, Cafe Rio. It was perfect because it was right behind the hotel. Clean room and affordable. Thanks!

Owner Response, 30 Janvier 2019

Greetings amberdelp, Thank you so much for taking the time to leave us a review! I am so happy to see that our staff was able to provide you and your boyfriend a lovely little getaway. We hope that you will get to come back when the weather is a little warmer and experience the entirety of all the Moab and our property has to offer! Best Regards, Tricia Grawet Asst. General Manager

"Best Western Canyonlands Inn"
Terri L, 28 Janvier 2019

Of the two Best Western Motels in Moab, Canyonlands is definitely the best choice. Extremely well maintained, tasteful decor that is above and beyond the norm for Best Western Motels, plentiful breakfast with high quality products, such as the yogurt, warm cereal, delicious fruit, etc., environmentally sustainable practices throughout: bins for recyclables, compostable cutlery and plates in breakfast room, etc. Staff treat guests as friends, not just clients. We will definitely be back.

Owner Response, 28 Janvier 2019

Greetings Terri L, Thank you so much for taking the time to leave us a review! I am extremely pleased to see that you have enjoyed so many of the different areas and amenities that our property offers. We all truly and genuinely strive for all of our guests to feel at home while staying with us, and it sounds like we hit a home run with you! I certainly hope you will get to come back and allow us to host you and your loved ones again soon! Best Regards, Tricia Grawet Asst. General Manager

"Excellent Stay"
juliebC1532IG, 17 Janvier 2019

Super hotel! The staff was very friendly. I loved the design and layout of the hotel. Our room was large and comfortable. The whole facility was very clean and it smelled great!! I would highly recommend this hotel.

Owner Response, 17 Janvier 2019

Greetings juliebC1532IG, Thank you so much for taking the time to leave us a review and thank you for the absolutely wonderful compliments on our property and staff! It is huge to hear from our guests that they will/would recommend us to their loved ones. Hoping that you will get to come back and allow us to be your hosts again soon! Best Regards, Tricia Grawet Asst. General Manager

"Unplanned Stop/Pleasant Surprise "
Ldean3954, 13 Janvier 2019

We hadn't planned on staying in Moab, but the hour was late and the weather uncertain. We made our reservation and showed up a few minutes later. The office staff was welcoming and the room was clean, comfortable and attractive. Breakfast was generous with lots of choices and the dining area staff was pleasant and helpful. The dining area was attractive and we plan to return when it is warmer as the views from the outside dining area are tremendous. We felt fortunate to find a vacancy on such short notice. I suspect reservations well in advance would be needed during the summer tourist season.

Owner Response, 13 Janvier 2019

Greetings Ldean3954, Thank you so much for taking the time to leave us a reviewI I am ecstatic that you found us by chance and enjoyed your stay thoroughly. It is always wonderful to hear from our guests that they felt, as you said, fortunate to find and stay with us, but particularly so when it is from an unplanned visit! Moab is indeed the type of destination people spend months, even up to a year, preparing and planning for! I do hope that you will come back and allow us to be your hosts again if you find yourself in our neck of the woods. Best Wishes, Tricia Grawet Asst. General Manager

"Friendly staff, great value in off season"
Pete R, 08 Janvier 2019

I've stayed here before and this is my favorite hotel in Moab. All staff members I had contact with were friendly and helpful, which gives me the impression that they are well treated by the owners. Many of the rooms are located in quiet wings of the building away from the main street. This hotel, like most in Moab, is an excellent value off season as long as one doesn't mind hiking or biking in colder temperatures. Better than summer heat in my opinion! Breakfast is above average for a Best Western Plus. The hotel offers a nice secure bike storage room in the basement.

Owner Response, 08 Janvier 2019

Greetings Pete R, Thank you so much for taking the time to leave us a review, especially as a repeat guest! Guests like you add so much insight into how we are doing as a property. I agree with you on the off-season bonuses - it sure can be chilly, but how can you beat the lack of crowds?! Whether is it warm and busy or chilly and less-bustling, we hope to continue to be your go-to Moab property! Happy New Year and Warm Regards, Tricia Grawet Asst. General Manager

"good value, during winter stay Dec 2018."
OntarioTripper, 07 Janvier 2019

We were served well by Morgan in the front desk who was efficient, helpful and exercised her ability to upgrade us to a 2nd floor King bed for no extra charge overlooking the pool as the first floor had many students who were constantly chatting. This encouraged us to extend our stay to almost a week, then we had to move on to our next destination. The room and bed was clean and spacious. Decent warm breakfast with bacon and eggs, The female Spanish staff was polite, friendly and attentive at breakfast. They were also installing a safe in each room, one of the front desk staff accommodated us by having a safe installed early in our room. A safe offers such peace of mind for out of town travellers! Overall it was great value. This will be the hotel we stay in when we return to Canyonland. Granny smith apples, and cookies served in the lobby were great bonuses as well.

Owner Response, 07 Janvier 2019

Greetings OntarioTripper, Thank you for taking the time to let us know about your time spent with us. I am thrilled to see that it was hard for you to leave us! We hate goodbye's as well. Morgan is a wonderful addition to our Front Desk and I am glad she was able to get you into a more comfortable and quiet room. Our head of maintenance was also more than happy to ensure your room had a safe installed promptly; we love when our guests have the peace of mind that allows them to thoroughly enjoy their vacation! Come back and visit us again anytime, we will be here looking forward to it. Best Regards, Tricia Grawet Asst. General Manager

"Dope place"
Stay30673196835, 04 Janvier 2019

Very nice hotel. Well run, clean, friendly staff, good continental breakfast, awesome hot tub. My family and I will likely stay here again next time we come to Moab. The cost was very reasonable for how nice the hotel was.

Owner Response, 04 Janvier 2019

Greetings Stay30673196835, Thank you so much for taking the time to leave us a review regarding your recent stay with us. All of us at the Canyonlands Inn are giggling but thrilled at the use of your 90's adjectives for our property! We couldn't agree more. :D Wishing you a beautiful New Year and for the opportunity to host you and your loved ones again soon! Best Regards, Tricia Grawet Asst. General Manager

"Disappointed"
TravelsofGma, 03 Janvier 2019

This was Christmas day that we checked in so I suppose the staff was short-handed and those there really didn't want to be, but I was very disappointed in our stay. Pros: clean hotel Cons: No TV - (with it being christmas, there were not many other options outside of the hotel) That night when we first called, we were told direct TV had problems but they would reboot the system to see if that would help. Nothing. The next morning when I called, another individual said they didn't even know our room was without TV--only some of the rooms had TV. Come to find out, the hotel needed a replacement part from Direct TV to fix the hotel system. Bed was ok but really too soft. Had to go down to breakfast a second time because they needed to cook more food. Eating area was very tight. There is more seating outside for the warmer months, however.

Owner Response, 03 Janvier 2019

Greetings TravelsofGma, I would like to extend a sincere apology to you from all of us for the inconveniences over your Holiday vacation with us. We are in fact waiting on a part from DirectTV to fix the cable issues we have been having. The timing of the issue was unexpected and we genuinely attempted to resolve as much as we could being in the property. The increase of in-house guests over the Christmas break was also a pleasant surprise for us, so I apologize for our breakfast crew falling behind on food preparation. I truly hope that all things considered, you will be willing to give us another chance. All of the problems that were faced are being looked into and fixed as much and as fast as we can. Happy New Year and Warm Regards, Tricia Grawet Asst. General Manager

"Best Western Canyonlands 12/2018"
Dennis T, 01 Janvier 2019

The company has been making overall improvements for 2-3 years now and everything seems complete. I highly recommend this hotel especially if you are planning to stay in Moab, UT for any lengh of time be it Spring, Summer, Fall or WInter. There is plenty to do all year long. This hotel fits in wl=ell with the ou- of-doors crowd, travelers, vacationers etc. The rooms are clean, everything works, newly upgraded and great hospitality. Breakfast is not bad either. Enjoy your stay!

Owner Response, 01 Janvier 2019

Greetings Dennis T, Happy New Year to you, and thank you so very much for taking the time to leave us your comments. We are so thrilled that you enjoyed your stay with us, and have enjoyed all of Best Western's new updates and additions! We hope that we will get the pleasure to host you again soon. Best Regards, Tricia Grawet Asst. General Manager

"Overpriced for room quality"
Flovalais, 29 Décembre 2018

The rooms are old and smelly, which makes it really too expensive for the value / quality. The breakfast is ok however. For half the price, Sleep Inn, that we chose for the second night in Moab, just a block away, is much much better.

Owner Response, 29 Décembre 2018

Greetings Flovalais, I would like to start off by saying I am sincerely sorry that our property did not meet your expectations. I would love to hope that because the Sleep Inn is actually 6 blocks away from our property and the downtown area, that you are not actually referring to us; however in the event you are, I again sincerely apologize for letting you down. We are always brainstorming new ways to improve our property and I would encourage you to reach out to us and let us know what we could have done to make your stay comfortable. My email is [email protected]. Best Regards, Tricia Grawet Asst. General Manager

"Didn't quite meet expectations "
30AdamS, 22 Décembre 2018

We chose this place on it's great reviews but our experience was inconsistent with what we expected. Check-in was bland. A warm greeting would have been a nicer touch. The room was generally clean but I was really turned off by the toenail clippings beside my bed next to the wall. This is something housekeeping could pay a little more attention to when (if?) vacuuming. The floors on level 2 are bouncy and the windows don't insulate external noise too well. The bathroom is relatively tiny, especially compared to the spacious room. Breakfast looked pretty good and we were surprised to see a selection of hot dishes, although we ate breakfast elsewhere. Certainly good value for money but not sure if we would return.

Owner Response, 22 Décembre 2018

Greetings 30AdamS, I would like to thank you for taking the time to leave us a review regarding your time with us; and I apologize for our property not meeting your expectations 100%. Our guest reviews and feedback provide excellent insight into that which we should work on and I appreciate you bringing your concerns to our attention. Please come back and give us another chance to impress you. Best Regards, Tricia Grawet Asst. General Manager

"Super nice hotel"
Passport07415265011, 19 Décembre 2018

Very nice and clean. Staff was very helpful and quick to care for any issues. Checking in was very fast. Staff ensured all measures were met for a nice stay. I followed staffs expert advice for dining options in the area.

Owner Response, 19 Décembre 2018

Greetings Passport07415265011, We pride ourselves on our customer service here at the Best Western Plus Canyonlands Inn and I am so happy to see that you were able to have had such a positive experience while staying with us. The majority of our staff are born-and-raised locals, and love to give out recommendations for our guests to receive all of the very best that Moab has to offer. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"5 nights in Moab"
AgentJay_12, 16 Décembre 2018

We had an amazing time visiting the little town of Moab and the amazing natural wonders that surround it. We were so happy that we chose the Best Western Canyonlands Plus to stay at. It was such a great hotel, clean, friendly, and the perfect location. When we were not at one of the parks we enjoyed walking around Moab and doing a bit of shopping.

Owner Response, 16 Décembre 2018

Greetings AgentJay_12, Thank you so very much for taking the time to leave us a review regarding your recent stay with us! I would like to say that I believe 5 nights is more than enough time to get a feel for a property, and after that many nights, I am absolutely thrilled that you were happy to have chosen us as your hosts! I hope you will get to come back and visit us again, allowing us to impress you once more. Best Regards, Tricia Grawet Asst. General Manager

"Great Breakfast! "
SheyPrins, 13 Décembre 2018

A wonderful hotel in Moab, we had a big comfortable and clean room with 2 queen size beds. Very nice location if you are interested in doing a tour of Arches National Park. Fast wifi and free parking. We had the best breakfast at this hotel, with a very nice variety. Morgan at the reception was so friendly and helpful, thank you Morgan! We really enjoyed our stay. Around the corner is Zak's bar and restaurant- try this place for good pizza and burgers.

Owner Response, 13 Décembre 2018

Greetings Shaneprinsloo! What an absolutely wonderful review of our property! Thank you so very much for taking the time to leave us your compliments. I am so happy to see that our staff, especially Miss Morgan, were able to assist in making you feel right at home! Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great BW in Moab"
Sue B, 30 Novembre 2018

Lovely hotel, beautiful decor. Comfortable beds. The breakfast was very good with hand cut up fresh fruit. Delicious! We'd love to stay here again. This is a great place to stay for sightseeing and visiting the local shops.

Owner Response, 30 Novembre 2018

Greetings Sue B! Thank you so very much for taking the time to leave us a review regarding your time with us in Moab! A comfortable nights sleep and a delicious breakfast are some important qualifiers for any property and I am pleased we aced those areas for you! We certainly hope you will allow us to host you again very soon! Best Regards, Tricia Grawet Asst. General Manager

"Great price, clean, and Comfortable "
Eric_Watters, 20 Novembre 2018

Check-in was a breeze. The staff members were friendly. The room was clean and well decorated. Felt fresh and up-to-date. The tub/shower and toilet room was a little small but with the separate sink area outside that room made it manageable. The beds were comfortable. The location is convenient for walking to downtown shops and restaurants. The breakfast was great. Well appointed and had two staff members cleaning and keeping all the food items stocked. There was also a good amount of seating. The pool was closed for the season but the hot tub was open. All-in-all, a great value and comfortable stay.

Owner Response, 20 Novembre 2018

Greetings Eric_Watters, I am so happy that you enjoyed your time in Moab with us. We appreciate you taking the time to leave us such a lovely review. I hope you will be able to come visit us again in the Spring and Summer months when our swimming pool is back open, and get a chance to fully take advantage of that area. Best Regards, Tricia Grawet Asst. General Manager

"Good location "
year062, 19 Novembre 2018

Hotel in very good location near by a lot of restaurant and shop. Stuff very nice and helpful Room very good size, will equipped and clean Internet good for standard speed Breakfast buffet Parking is free around the hotel

Owner Response, 19 Novembre 2018

Greetings year062! Thank you kindly for taking the time to leave us a review. I am so happy to see you enjoyed multiple aspects of our property and enjoyed your stay here in our beautiful, sometimes slightly chilly desert. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great hotel! "
Jane S, 18 Novembre 2018

Really enjoyed our 2 nights here! The room was comfortable & spacious. Immaculately clean too. Great service. Particularly enjoyed the breakfast bar with all kinds of goodies like bacon & eggs, waffles & breakfast potatoes. Really pleasant dinning area- sunny with a nice patio & view. We used the hot tub which also very pleasant - not really a hot ‘tub' but a prettily tiled hot pool outside by the swimming pool. Would definitely recommend this hotel.

Owner Response, 18 Novembre 2018

Greetings Jane S, I greatly appreciate you taking the time to leave us your compliments. I am so happy you enjoyed your time in Moab with us. Our breakfast is something I personally oversee, so I love getting guest feedback regarding the options we have available. We would love to host you and your loved ones again, please come back and visit us soon. Best Regards, Tricia Grawet Asst. General Manager

"Great customer service"
bardyah, 16 Novembre 2018

I had to extend my stay (so I thought initially ) at this place and when I called they were extremely accommodating . To show how much more they did, I missed my flight due to bad weather and as opposed to the hotel in Salt lake this hotel had no problem cancelling my reservation with no fuss. This is what I call good customer service. Thank you.

Owner Response, 16 Novembre 2018

Greetings bardyah, Thank you for taking the time to leave us a review. We pride ourselves on providing our guests with the greatest customer service in Moab, and I am so happy to see that we left a lasting impression for you. Please come back and visit us again! Best Regards, Tricia Grawet Asst. General Manager

"great hotel"
Mobile33718779804, 13 Novembre 2018

great hotel in great location. easy access to everything in town. very clean and nice rooms. staff was great and personable. Loved Tessa she was awesome went out of her way to make sure our stay was great and got us into a great room

Owner Response, 13 Novembre 2018

Greetings Mobile33718779804, Thank you for taking the time to leave us a review regarding your recent stay with us. I am happy we were able to exceed your expectations and will pass along your compliments to Miss Tessa as well! Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Fantastic service from Morgan"
Alex C, 11 Novembre 2018

When we arrived, we discovered we'd made a reservation for the week *after* we intended. Morgan found us a room immediately and helped us deal with the annoying online booking site refund rules. It was my wife's birthday and Morgan gave her a small vial of Moab sand and attached a drawing of a small coyote to it -- just before she recommended a great restaurant for a birthday dinner. We're so grateful to Morgan for making our stay in Moab special! Also, the hot tub is turbo fantastic.

"Beautiful breakfast dining."
kellylogos, 07 Novembre 2018

We were surprised at how good this hotel was. We were on a two-week trip with our adult kids and stayed here two nights. The entire facility was very well kept. Great laundry area. Our favorite part was the outdoor second story dining area where we ate breakfast in 73 degree weather while looking out at the surrounding mountains. Very nice pool area also.

Owner Response, 07 Novembre 2018

Greetings kellylogos, What a beautiful review, I am so happy that we were able to exceed your expectations. Thank you so much for taking the time to let us know about your experience with us. Please come back and visit us again soon, and allow us another opportunity to impress you! Best Regards, Tricia Grawet Asst. General Manager

"Fabulous"
Melb1105, 05 Novembre 2018

We had 4 nights here and it was great. The room was terrific. Everything was spotlessly clean. We had to do some laundry and the facilities almost looked brand new. A very well maintained hotel. The staff were very helpful also. Breakfast was included and was plentiful and very good. The kitchen staff were amazing especially the very friendly young lady who greeted us every day at breakfast.

Owner Response, 05 Novembre 2018

Greetings Melb1105, Thank you so much for taking the time to leave us a review! Four nights is a good amount of time to be able to get acquainted with a property, and I am so pleased that after that many nights you are passing along the compliments you have left us! Please come back and stay with us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great Location"
WhiteMtnsFolk, 04 Novembre 2018

We are usually Hampton Inn stayers.. but due to the location of the BW we went there for a night. Glad we did because we were within walking distance to everything downtown. It was well appointed, and clean. The front desk staff were friendly and helpful. I would definitely stay here again!!

Owner Response, 04 Novembre 2018

Greetings WhiteMtnsFolk, I am so very happy you enjoyed your stay with us! Brand loyalty is a big thing for many travelers, and I am ecstatic you gave us a chance to impress you. One of the biggest compliments we can receive is knowing you would stay here again, and we certainly hope that time comes around soon! Best Regards, Tricia Grawet Asst. General Manager

"Great Stay"
dgabica, 03 Novembre 2018

This is a great property conviently located downtown Moab. You are within walking distance of shopping and eateries. The staff is caring and helpful. The hot tub is a large two tier making it accessable to a large group. I would definitely stay at this property again.

Owner Response, 03 Novembre 2018

Greetings dgabica, Thank you for taking the time to leave us a review regarding your recent stay. I am so happy you were able to take advantage of our downtown location and large hot tub, even on the chilly days it still is so satisfying to be able to warm up and relax at the end of a day filled with fun desert activities. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Daily room cleaning"
Seaside34160113685, 02 Novembre 2018

I'm not pleased with hotel's daily cleaning routine. The cleaning staff don't change bathroom towels. I understand to conserve water, they don't need to change towels when the guests are staying more than 1 night, but at least hang them up or fold them neatly on the counter. The cleaning staff just laying them around like a mess.

Owner Response, 02 Novembre 2018

Greetings Seaside34160113685, First of all, I would like to thank you for taking the time to leave us a review. I would also like to sincerely apologize for not meeting your expectations. We do have a set protocol for our housekeeping staff, and that definitely is not what our standards are. If towels are left on the floor, we assume that means that you would like them to be replaced; if our guests have them hung up, they will be left in the room unless otherwise notated on our Room Service Request cards. Please come back and visit us again and allow us another chance to serve you. Best Regards, Tricia Grawet Asst. General Manager

"Great Stop"
Karen C, 02 Novembre 2018

This hotel sits right on the main road through Moab, Utah. It is very nicely appointed, They have the best smelling towels and bed linens of any hotel I have ever stayed in. EVER! Grounds and rooms were very clean. Very quiet. The continental breakfast was very good. Lots of choices and the staff keeps it well stocked. Staff was very friendly. Easy walking distance to the local shops and restaurants.

"Great Location for Parks and Restaurants"
F_and_D4321, 29 Octobre 2018

Both Arches and Canyonlands National Parks are short drives from this inn. Many of Moab's restaurants and shops are within walking distance. The front desk staff were very helpful in providing directions and dining recommendations.

Owner Response, 29 Octobre 2018

Greetings F_and_D4321, Thank you for taking the time to leave us a review! I am so happy to see you were able to take advantage of both our prime downtown location, as well as our Front Desk staff's knowledge of all that is delicious here in town! Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Large rooms, very nice. Perfect location!"
pmerten3, 24 Octobre 2018

Very nice place to stay in Moab. Large, clean rooms with separate sink in outer room and sink and toilet in shower room. Great for 2 people getting ready in the morning. Very centrally located near all shops and restaurants. Easy check in, friendly staff. Nice rooftop outdoor seating with wonderful views. Excellent buffet breakfast in the morning. Even on a very chilly morning was nice to enjoy breakfast outside. Good service. Completely enjoyed the stay. Would definitely go back!

Owner Response, 24 Octobre 2018

Greetings pmerten3, Thank you for taking the time to leave us a review regarding your recent stay with us. I am so happy to read that you enjoyed so many of the different aspects of our property; indeed the double vanity areas make it so much easier to get ready in the mornings with ease! We love hearing that you would come back, that is such an amazing compliment. We hope to be able to host you and your loved ones again soon! Best Regards, Tricia Grawet Asst. General Manager

"The Only Place To Stay In Moab"
S P, 24 Octobre 2018

Wonderful hotel and location . You can walk to everything from shops, ice cream to restaurants. Great front desk staff. Excellent housekeeping the room was spotless. Three adults stayed in the Main Street Suite in September . What a suite it is we loved it . The main hotel has an elevator the Main Street Suite building does not and it is 20 stairs to get to suite. Breakfast daily was delicious and how nice it was to start our day with these 3 staff members who work in the breakfast room : Coree, Mari and Jose they were not only excellent workers they were so nice and friendly it felt like we were dining with friends every morning. Best Western Canyonlands has it all and is the only place to stay in Moab.

Owner Response, 24 Octobre 2018

Greetings S P, What an absolutely lovely review of our property, thank you so very much for taking the time to leave us such kind words. I am thrilled you loved the Main Street Suite, it is our largest room in-house and in our opinion definitely one of our best! I will pass along your compliments to our breakfast staff and everyone else. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"This is a wonderful hostelry!"
TravelOften010, 22 Octobre 2018

The warm, inviting staff makes this hotel seem like "A home away from home". The Front Desk Staff goes over and above to accommodate their guests. The location is right in the heart of the small town of Moab--you can walk to everything in town. The property is well kept, the rooms clean. This is a wonderful hostelry!

Owner Response, 22 Octobre 2018

TravelOften010, Wow! What a wonderful review, and exactly what we love to hear! Thank you so very much for taking the time to leave us your comments, they are greatly appreciated. Everyone on our staff strives to provide that "home away from home" feel for every guest who walks through our doors, so I am delighted to hear you felt that. Please come back and visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Excellent place to stay"
Lori P, 19 Octobre 2018

The rooms were very clean, staff was friendly, breakfast was great. The location was within walking distance of shopping and restaurants. I will stay here again in the future and this location and others.

Owner Response, 19 Octobre 2018

Greetings Lori P, Thank you for taking the time to leave us a review regarding your recent stay with us. I am so happy that you enjoyed your stay with us. One of the best compliments from our guests that we can receive is that you would come back and stay with us again. Please come back and visit us soon! Best Regards, Tricia Grawet Asst. General Manager

"For location and comfort, Moab's best hotel"
Taylor B, 17 Octobre 2018

The Best Western Plus Canyonlands Inn in Moab, Utah, is a three-star hotel that combines location and luxury and comfort and quality, enough to earn TripAdvisor's 2018 Certificate of Excellence. Located at 16 South Main Street, within a walk or short drive to nearly all of the area's many tourist attractions, it offers such first-class amenities as 80 air-conditioned rooms, a rooftop patio with fire pit, a complimentary full breakfast buffet, 24-hour front desk, 24-hour exercise facility, 24-hour business center, 24-hour guest laundry, outdoor heated swimming pool, dry cleaning, concierge, gift shop, hot tub/whirlpool and complimentary newspapers. The breakfast, served from 6 to 9:30 a.m., offers eggs, bacon, sausage, waffles, yogurt, fruit, breads, cereals, muffins, coffee, juice and milk. My wife and booked a King suite for our three-day stay, a spacious and clean space with king-size bed, sitting room/reading area, desk/work area, coffee table, refrigerator, coffee/tea maker, 37-inch flat screen TV, two bathroom sinks, high speed internet access and iron and ironing board. We have always been impressed with Best Western, wherever we travel, and Canyonlands Inn certainly lived up to the chain's high standards.

Owner Response, 17 Octobre 2018

Greetings Taylor B, Wow! What a wonderful, inclusive, outstanding review. Thank you so very much for taking the time to leave us the kind words. I am pleased that we lived up to the high standards Best Western has implemented. I hope you were able to take advantage of and enjoy all of our amenities! Three days is a perfect amount of time to experience a property. Please come back and visit us again soon, if you are ever in our area. Best Regards, Tricia Grawet Asst. General Manager

"Great spot in Moab!"
nek802, 17 Octobre 2018

We were really pleased with the service we received at the hotel, the pool and hot tub, the location, and the breakfast. The pool was warm and clean, the room (and free upgrade!) was spacious and clean, and there were plenty of GF and veg options at the breakfast. It was a great place to stay with a family.

"Right in downtown Moab. Waht a site to behold."
liz2bad, 16 Octobre 2018

This is the place to stay. Perfect location to walk to everything. The rooms, beds, breakfast, greetings from the front desk and everything else about this hotel is the very best. I have stayed here twice and will always go back.

"GEM in Downtown Moab"
Kris C, 15 Octobre 2018

The location is A++ right in the heart of town. The rooftop patio with a fire pit is such a nice perk at the end of a busy day of hiking. Breakfast was included and delicious. Pool area beautiful and well maintained. You won't be sorry if you stay here!

Owner Response, 15 Octobre 2018

Greetings Kris C, Thank you for taking the time to leave us such a wonderful review regarding your recent stay with us. We appreciate all the kind words, and agree with you! The fire pit is such a lovely place to curl up around after a long day, taking in all the panoramic views of the La Sal mountains. Please come back and stay with us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Great hotel in excellent location"
Shlomi l, 07 Octobre 2018

We stayed at this hotel for 3 nights and it was simply fabulous. Hotel is centrally located in Moab and within easy walking distance of many shops and restaurants. The staff was polite and useful, the room was spacious and clean. Breakfast is more than average. In conclusion, the hotel is highly recommended and we will be happy to return to it.

"Great Accommodations"
Diane100954, 05 Octobre 2018

We had the good fortune to stay two nights at this wonderful hotel. The rooms were spacious & very clean! The two sinks were a great convenience! Beds were comfortable & the air conditioning was awesome as it was very warm when we were there. Great location & the staff was wonderful! Very eco-friendly with a water station to refill our water bottles. I would stay there again! And the fresh baked cookies, warm from the oven, served in the lobby were delicious!

Owner Response, 05 Octobre 2018

Greetings Diane100954, Thank you so much for taking the time to leave us a review of your recent stay with us in Moab! I am so happy that you loved your room and all the amenities they hold for our guests. One of the best compliments we can receive is hearing that you would stay with us again, and we will be here hoping that time will come again soon! Best Regards, Tricia Grawet Asst. General Manager

"Saved the best hotel till last"
paulineclifton, 30 Septembre 2018

Ended a 17 night road trip in America with 4 nights at this hotel.It was the best hotel also the most expensive.Large room with two very comfortable beds,plenty of lighting and loved the two sinks and the automatic light when entering the bathroom.Breakfast was okay,plenty of choice,would have liked omlette on offer every morning,softer crossaints and less cooked bacon.Great cookies and sweets in lobby a very nice touch.Plenty of easy parking and hotel situated in central Moab.Nice swimming pool area with plenty of tables and chairs and a few sunbeds.Looking upwards at the terrace above how nice to be able to have a cocktail up there instead of enjoying a bottle of wine in my bedroom.It may be that this is not acceptable in Utah which is a pity.Would definately stay at this hotel again.All members of staff were very friendly and helpful a credit to the resort.

Owner Response, 30 Septembre 2018

Greetings paulineclifton, What an absolutely wonderful review of our property! We are so grateful to you for taking the time to leave us your compliments, and even more thrilled we were able to meet so many of your expectations while visiting America! I certainly hope you will get to come back and visit us again, allowing us to impress you once more. Best Regards, Tricia Grawet Asst. General Manager

"Great rooms"
Peter F, 24 Septembre 2018

We rolled into to Moab tired after a hard day of travel. Our room was wonderful. The AC was strong, and the room was comfortable. The bathroom provided twin sink and a nice shower. The bed was large and comfortable. They also have a pool.

Owner Response, 24 Septembre 2018

Greetings Peter F, Thank you so much for taking the time to leave us a review regarding your recent stay. I am so happy that we were able to provide you with comfortable and welcoming accommodations. Please come back and visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Quirky little town with good accommodations"
rapgator, 24 Septembre 2018

A clean comfortable facility conveniently located in the heart of the town. Staff was very helpful. If they did not know the answer to a question, they did not try to fake an answer. They went the extra mile to help. I would definitely stay here again.

Owner Response, 24 Septembre 2018

Greetings rapgator, Thank you for taking the time to leave us a review regarding your recent stay with us. Superior customer service is our #1 goal, and I am so happy you received that from our front desk. Please come back and visit us again soon, we would be delighted to host you again! Best Regards, Tricia Grawet Asst. General Manager

"Comfortable Stay"
Totnesdiners, 23 Septembre 2018

A comfortable hotel with everything we needed for a two night stay. It was useful to have breakfast included in our stay. There was no restaurant or bar but plenty of options available in town. This hotel is perfectly located to enjoy Canyonlands and Arches National Parks with plenty of parking close to the rooms.

Owner Response, 23 Septembre 2018

Greetings Totnesdiners, Thank you so much for taking the time to leave us a review regarding your recent stay with us. I am so happy to see that you enjoyed staying with us for the two evenings and the full-hot breakfast that we offer in the mornings.We hope that you will come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Excellent stay"
rustydowg, 20 Septembre 2018

super friendly and professional staff. I was welcomed immeditaly upon arrival in and they were very accomodating and a pleasure to interact with. I was undergoing a cross country trip and this hotel was the best of my trip

Owner Response, 20 Septembre 2018

Greetings rustydowg, What a wonderful review of our property, thank you so much for taking the time to leave us your compliments. I always love hearing from our guests that we were able to leave a lasting impression, especially for those on longer trips! Please do come back and visit us again soon; We would love the opportunity to host you again. Best Regards, Tricia Grawet Asst. General Manager

"Excellent stay."
Andy P, 20 Septembre 2018

Wow, what a hotel. As always with the Best Western Hotels, the service was excellent, and the rooms are clean, tidy, and well equipped. Also not a sound to be heard. The hot spa next to the pool is really something else. The hotel has easy access. It is also in the middle of Moab between all the resturants.

Owner Response, 20 Septembre 2018

Greetings Andy P, What a lovely review! Thank you so much for taking the time to leave us your comments. I do hope that you will be able to come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Clean Hotel, the included breakfast is good"
SueO_MikeG, 18 Septembre 2018

Fairly typical hotel room, nothing special, but it was a decent size and clean. Centrally located on the main strip so easy to walk to restaurants and shops - some hotels are at either end so not as convenient to other amenities. The included breakfast had a fairly large selection, eggs, bacon, breakfast burritos, hot oatmeal, cereals, yogurt, fruit, bagels/bread/english muffins, juice, coffee. Less than a 10 minute drive to Arches National Park too.

"Best in Town"
CARDIFFDRAGON, 17 Septembre 2018

After a long journey to Moab, we found our hotel in the hub of this quaint little town. Centralised location to the attractions, restaurants and boutique shops. A very welcoming approach by the reception and check-in was speedy and professional. The room was spotlessly clean and the decor was cool. The front desk seemed to have a great knowledge on an array of issues, they are a credit to the hotel. Breakfast was hot and tasty. The car parking is free. Everyone who I met that worked at this hotel could not have been friendlier. I would most definitely stay here again.

Owner Response, 17 Septembre 2018

Greetings CARDIFFDRAGON, Thank you for taking the time to leave us such a glowing review. We greatly appreciate all the wonderful comments you have left. Superior customer service is our #1 goal, and I am so happy you received that from our entire staff. Please come back and visit us again soon, we would be delighted to host you once more! Best Regards, Tricia Grawet Asst. General Manager

"Great stay."
Oona S, 11 Septembre 2018

Very nice hotel with great location in middle of downtown Moab.super clean rooms. Excellent check in. Wonderful breakfast area with outside patio seating also available in addition to indoor seating .excellent quality breakfast with hot tasty items well presented and thoughtfully prepared including amke your own waffles, breakfast burritos. Crisp bacon, eggs, fresh fruits, lovely build your own oatmeal bar. Excelent coffee. Croissants and breakfast pastries. Good restaurants close by. One tip I would give is not to visit the front desk reccomended "Sunset Grill" that has a shuttle from hotel. Very expensive. Mediocre food. 20% service added to bills for all guests. The one dissappointment of our stay was that recomendation. Sunset Grill promised Patio seating for our 8pm reservation and refused on arrival to sit guests there. There was only one table occupied outside and all arriving guests wanted to sit out side for view as its really the only reason to go there. 180.00 for 2 people with 1 shared app, 2 entrees and 1 dessert and cheapest local wine on list. Ouch for no view.

Owner Response, 11 Septembre 2018

Greetings Oona S, Thank you so much for taking the time to leave us a review regarding your recent stay with us. I am so happy to see that you enjoyed your room and the full-hot breakfast that we offer. Please come back and visit us again, if you are ever in our area! Best Regards, Tricia Grawet Asst. General Manager

"Perfect Moab Hotel"
floridason2018, 09 Septembre 2018

Location, Location, Location! The Best Western Canyon-lands in Moab, Utah is the perfect location to enjoy this desert region. While it's in the center of downtown Moab it's just 10 minutes to the Arches National Park. Many great restaurants are within 5 to 10 minute walks, but the best restaurant is a 35 minute drive up hwy 121 along the mighty Colorado River. The road to the Red Cliffs Lodge & Restaurant is cut through red, yellow and green cliffs towering over the river. There my wife and I celebrated our 47th anniversary with the special of fresh trout. Take time after dinner, as we did, to visit the Moab museum of Film & Western Heritage. The movie Rio Grande was filmed there in 1960 staring the "Duke" John Wayne.

Owner Response, 09 Septembre 2018

Greetings floridason2018, I am so happy to see that you enjoyed your stay with us in Moab! Thank you so much for taking the time to leave us a review. Truly, our location is one of our best features and I am thrilled you were able to take advantage of the proximity we hold to all the above mentioned routes and destinations! We will hope to see you again for anniversary #48! Best Regards, Tricia Grawet Asst. General Manager

"Great Hotel in a Great Location"
marvingardens1, 03 Septembre 2018

Stayed here for one night in Late August. Hotel is centrally located in Moab and within easy walking distance of many restaurants. Front desk was very helpful and quick to check in. Breakfast was filling and had a nice optional outdoor area to eat at. Breakfast attendant was very pleasant and eager to assist. Hotel itself seems pretty up to date. Room was large and clean. 10 Minutes to Arches and less to most of the tour operators in the area. Definitely would stay here again.

Owner Response, 03 Septembre 2018

Greetings marvinsgardens1, Thank you so much for taking the time to leave us a review regarding your recent stay with us. I am so pleased to see that you enjoyed our property from check-in to check-out! Please come back and visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Mother/Daughter Trip "
Paula B, 03 Septembre 2018

My mom and I stayed for 2 nights while visiting Arches and really enjoyed the property. Everything was convenient—check in/out, proximity to downtown Moab (you're literally one street off the main drag), etc. Having Bfast and free parking available was also a appreciated. Lastly, the pool—we didn't get a chance to use it, but it looked wonderful!

Owner Response, 03 Septembre 2018

Greetings Paula B, Thank you so much for the kind review. I am thrilled to read you and your mother had a wonderful Mother/Daughter trip to our home, and that we were able to assist is making it wonderful and memorable for you! Please come back and visit us again, if you are ever in our area. Best Regards, Tricia Grawet Asst. General Manager

"Great Hotel!!!!!"
saradeer, 02 Septembre 2018

We stayed in a two bedroom suite above the Peace Tree Cafe. The room was very comfortable, extremely clean and well appointed. We had quite a bit of luggage so the staircase was a little challenging, but I am sure if we had asked, they would have provided a porter to assist us. The pool and hot tub/s are smaller than what appears in the photos, but still really nice to have on those hot summer days and nights. The front desk personnel were very professional and personable. Having an on-site laundry facility was a plus.

Owner Response, 02 Septembre 2018

Greetings saradeer, Thank you so much for taking the time to leave us a review on your recent stay with us. I am so very happy to see you enjoyed your time in our Signature Suites. Just for future reference, anyone at the desk is always more than willing to assist with luggage if necessary! Knowing that, I sure hope that you will come back and visit us and our beautiful desert again soon! Best Regards, Tricia Grawet Asst. General Manager

"Nice"
Jan V, 31 Août 2018

We stayed here for 2nights. it was super nice would stay here again when we come back to visit. Checkin was smooth and fast no problems at all. I will definitely recommend to family that's for sure. nice property.

"The staff at this place were amazing!!!"
scty2httie, 30 Août 2018

Let me start by saying I have never completed an online survey, but the staff at the BWP in Moab made our stay absolutely the best experience of our trip. I was traveling as a single parent with my 10 yr old dghtr and 7 yr old son. We rented atvs from a local guide and I lost my keys on the excursion. There was no locksmith in the area that could help that night, so we were without clothes and sundries for the night. The lock smith could not make a VW key, but got us in the car, I had to have my back up set overnighted (893 miles away). Long story short, the entire staff went out of their way to make a horrible situation tolerable. I would like to thank Chris and Tessa especially. FedEx could not guarantee a Sat delivery to Moab but could get it to Grand Junction, CO. Chris drove 1hr 45 mins one way to get the keys and get them to us so we could get back home. Tessa let us have a late check out while we waited on the keys. The stress of losing a key was removed while we finished our trip and continued to enjoy the activities we already had planned thanks to the staff helping us so much. I am an grumpy man but the staff of the hotel especially the two mentioned impressed my with their customer service but more impressive was their kindness and genuine concern for the kids and I. I would lime to thank them again and congratulate you on the fine staff you have at the Moab (Canyon Lands Inn) Best Western Plus!!!

"Nice hotel"
dfsd852, 23 Août 2018

The decor is nice, room is good and breakfast is better than other hotels. The hot tub chlorine level is very high and caused itchy skin, so watch out for that. Hotel is centrally located in Moab, which is convenient.

Owner Response, 23 Août 2018

Greetings dfsd852, Thank you so much for leaving a review regarding your recent stay with us. All guest feedback is how we know what we can do to improve our amenities or property as a whole to ensure everyone has a perfect stay in our desert oasis. I have passed along your concerns to our maintenance department to have them monitor those levels more closely. Please come back and see us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Nice place to stay"
Don C, 21 Août 2018

We are riding thru on motorcycles and got the last room.. the front desk helped us get a good rate on the presidential suite and the air conditioner worked awesome.. They also gave us good recommendations for places to eat and drink

Owner Response, 21 Août 2018

Greetings Don C, Thank you for taking the time to leave us a review regarding your stay with us. I am so happy to see that our Front Desk staff were able to get you into a great room for a great price. The majority of our staff are born-and-raised locals, and pride themselves on knowing the best places to shop and eat, and are always pleased to hear their recommendations were helpful. We do hope you will get to come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great location and Inn"
User, 20 Août 2018

This is not your typical motel experience. This property has many things going for it. One it is updated and modern. Two it is in the middle of Moab and within walking distance to shops and restaurants. Three the service was good and quickly execute your reservation. A great property in a small western town atmosphere.

Owner Response, 20 Août 2018

Greetings dear guest, Thank you for taking the time to leave us a review. It does appear that you thoroughly enjoyed your stay with us, so I do hope the 1 bubble was a simple technical error! I am so happy to see that you were able to take advantage of our central, downtown location. We take great pride in providing our guests comfortable accommodations and superior guest service! Please come back and visit again soon! Best Regards, Tricia Grawet Asst. General Manager

"Excellent experience!"
emilyjjack, 20 Août 2018

Our experience at Best Western in Moab was fantastic! The staff was very friendly, the linens were soft and fluffy, and the bacon was crisp. Our 10 year old loved swimming laps in the warm pool while mom and I enjoyed chillin' in the luxurious hot tub. Seriously, Best Western is a great hotel, perfectly located in the center of town, making it very walkable to anything your heart desires. 5 out 5 all day long!!!

Owner Response, 20 Août 2018

Greetings emilyjjack, Thank you so very much for all the very kind words regarding your recent stay. I am so happy to see you were able to take advantage and enjoy multiple aspects of your stay- ensuring your trip to our beautiful desert was a wonderful experience. Please come back and visit us again if you return to our area! Best Regards, Tricia Grawet Asst. General Manager

"Excellent proporty, convenient location"
Dominic B, 19 Août 2018

This BWplus is well designed and modern. The breakfast room has a large outdoor patio/balcony. The hot tub is one of the largest I have seen. The rooms were modern and well maintained. The staff were extremely friendly and helpful. The location is ideal for walking to and enjoying very good dining in Moab.

Owner Response, 19 Août 2018

Greetings Dominic B, I am so happy to see that you enjoyed your stay with us in Moab! Thank you so much for taking the time to leave us a review. You mentioned two of my favorite spots on property (our terrace and hot tub!) and I am thrilled you were able to take advantage of both! Please come back and visit us again, if you are ever in our area! Best Regards, Tricia Grawet Asst. General Manager

"Great base of operation for a Moab Vacation"
Jeffrey M, 15 Août 2018

I was pleasantly surprised how professionally laid-out this location was - the helpful staff, great recommendations and tips for making the most of our trip to the National Monuments, Colorado river, and other sights.

"Excellent"
isabellazanini, 09 Août 2018

We stayed 3 nights at this hotel while enjoying the national parks near Moab. The hotel is smacked in the center of the town (many restaurants, shops, ... around) and really close to the National Parks (5 to 15 min by car). The hotel is really nice, with a nice outdoor pool and a large balcony on the first floor. Breakfast buffet was really nice. Our room was nice and big, clean, and with a confortable bed. Staff and service were excellent. The hotel also has a storage room for bikes and a 24h guest laundry (which we really appreciated). I would definitely recommend this hotel if you are planning to stay close to Canyonlands and Arches National Parks.

Owner Response, 09 Août 2018

Greetings isabellazanini, Thank you so very much for taking the time to leave a review regarding your recent stay with us. I am so happy to hear you enjoyed multiple aspects of your stay at our property - ensuring your trip to our beautiful desert was a wonderful experience. Please come back and visit us again if you return to our area! Best Regards, Tricia Grawet Asst. General Manager

"A pleasant desert surprise"
Lisa A, 06 Août 2018

Our family was on a national parks tour of the west and since we'd never been to any of the locations before, my hotel selections were based off of pictures and proximity. We were very pleased with the location, quality and service of the Best Western Plus Hotels, especially in Moab. The Canyonlands Inn was immaculate, our rooms were spacious and clean, the staff was polite, courteous and helpful, the complimentary breakfast was extensive and offered a wide variety of choices, even for our picky eaters. It's got a great pool and hot tub to relax in after a long day of hiking Arches or Canyonlands and it is perfectly situation in Moab - close to restaurants and shops and is walking distance to much of the

Owner Response, 06 Août 2018

Greetings Lisa A, Thank you for the great review! I am thrilled to see that you thoroughly enjoyed your stay and all of the different amenities we have to offer for our guests. The full hot breakfast is something I personally oversee, so I am always so happy to read that it was a hit for every one in your party. As a mother of all boys, I understand the difficulty of those picky eaters! We do hope you will return to our neighborhood soon and allow us to host you and your loved ones again. Best Regards, Tricia Grawet Asst. General Manager

"Very nice"
timetraveler38, 04 Août 2018

We spent a night in this very nice hotel during our family road trip. The staff was very kind and helpfull, the room modern, spacious and clean. Perfectly located close to many restaurants and just only ten minutes from Arches national park.

Owner Response, 04 Août 2018

Greetings timetraveler38, Thank you so much for taking the time to leave us a review regarding your recent stay with us. I am so pleased to see that you enjoyed your time here in Moab at our property. We will hope that you will return to our desert soon and allow us to host you and your loved ones again! Best Regards, Tricia Grawet Asst. General Manager

"Fantastic stay in Moab"
RoNiMu, 01 Août 2018

We stayed for the fourth time in the Best Western Plus Canyonlands Inn and this stay was the best of all because we enjoyed a newly remodeled king suite, furnished and painted in the typical colors of the surrounding landscape. The room was very spacious and comfortable, quiet and equipped with everything we wished and needed. The location of the Canyonlands Inn is perfect, you could go out for dinner, do some shopping or go for a walk directly in the center of Moab. Also the great National Parks are only a short drive from the hotel. We are already looking forward to our next stay at the Canyonlands Inn!!

Owner Response, 01 Août 2018

Greetings RoNiMu, Thank you so much for taking the time to leave us your kind words. We love our repeat guests! They remind us that we are doing something right and truly offer great insight as to what is working and what we could improve on. I am so pleased to see that you loved our remodel, we feel as though it makes our rooms feel more inviting and brighter. We too will be looking forward to your next visit with us! Best Regards, Tricia Grawet Asst. General Manager

"Great location"
linadal1, 26 Juillet 2018

Great location in the town of Moab and easy drive to Arches. Hotel was well kept and clean. Rooms were big. Pool was nice. The breakfast was good and had tables outside under cover. It was a good experience.

Owner Response, 26 Juillet 2018

Greetings linadal1, Thank you for taking the time to leave us a review regarding your recent stay with us. I am so happy you enjoyed your time here in Moab at our property, and hope you will come back soon and allow us to be your hosts again! Best Regards, Tricia Grawet Asst. General Manager

"Great stay"
HallsburgSodbuster, 25 Juillet 2018

wow. had a great check in very welcoming. Nice room and surroundings. Walking distance to restaurants. Moab information/visitor center across the street, very helpful. The hot breakfast was awesome , BACON and eggs and the staff was very attentive. The breakfast area is upstairs and has where you can go out side to eat, cool. Really enjoyed our stay.

Owner Response, 25 Juillet 2018

Greetings HallsburgSodbuster, Thank you for taking the time to leave us a review of your recent stay with us. I am so pleased to see that you enjoyed your stay with us. Our breakfast is something I personally oversee, and I thank you for leaving for leaving such nice words about not just the food, but the service you received as well. I hope you will have the chance to visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Excellent service"
capitalcitykim, 25 Juillet 2018

The staff went above and beyond to ensure we had an excellent visit in Moab. Always courteous and friendly. The room was spotless and very large. Offering ample space for 4 girls to unpack all and still move around. The location is perfect for hiking in Arches and surrounding parks, dinner on the town and of course shopping for trinkets.

Owner Response, 25 Juillet 2018

Greetings capitolcitykim, Thank you for taking the time to leave us such a glowing review. Top level customer service is our #1 goal, and I am so happy you received that from our entire staff. Please come back and visit us again soon, we would be delighted to host you again! Best Regards, Tricia Grawet Asst. General Manager

"Surprisingly Nice"
Pauline B, 22 Juillet 2018

Our expectations for this hotel were mediocre at best, but we were pleasantly surprised when we arrived. It is right in the heart of Moab but the rooms are not noisy. Checking-in was very fast and very informative. Rooms are surprisingly big, and (bonus), very comfortable pull-out beds. Breakfast was good and breakfast room was sunny and clean. All staff (reception, breakfast, housekeeping) were very courteous and helpful. We would definitely stay here again.

Owner Response, 22 Juillet 2018

Greetings Pauline B, Thank you so much for taking the time to leave us a review on your recent stay at our property. I am so absolutely thrilled that we were able to able to impress you! One of the greatest compliments we could receive is knowing you would come back and allow us to host you again. We will be here, hoping that opportunity comes again soon. Best Regards, Tricia Grawet Asst. General Manager

"Awesome Hotel !!!"
onebulldogplace, 22 Juillet 2018

Hotel staff are so very friendly and go above and beyond in making sure you are comfortable. Front desk person, Morgan, was awesome in everyway!! We had a great experience here and would definetly come to this hotel if in the area again. Room was awesome and very comfortable. Breakfast was great. Love the roof top for breakfast!!

Owner Response, 22 Juillet 2018

Greetings onebulldogplace, Thank you so much for taking the time to leave us such a wonderful review! We could not agree more with you about how lovely of an addition Morgan has been to our team, with her bubbly personality; I will gladly pass along your comments to her. I am also delighted to read you enjoyed many different aspects of your stay with us and we will all be looking forward to another opportunity to host you again! Best Regards, Tricia Grawet Asst. General Manager

"Astay in Moab"
Douglas W, 20 Juillet 2018

A great hotel in and excellent location. The breakfast provided is very good and the service likewise. All areas of the property are cleen and well kept. The room we had was large and well furnished with a king size bed and a sleeper coach. There was also a desk with a chair and an additional easy chair. The lobby is large with complementary coffee ( and cookies in the evening.) There are also vending machines for snacks and soda.

"Nice hotel but.."
Brennan D, 19 Juillet 2018

I overall enjoyed my stay, but the bar soap is gritty and the shower had no pressure. After a long day in the parks, you look forward to a nice shower. I would rate them 5 stars if they would change the soap out and do something about the water pressure. Otherwise thevroom was great, vet comfortable and clean.

"The Best of the Best Western Plus establishments"
G733FIrichardm, 17 Juillet 2018

My family has taken their annual 2-week vacation at the Best Western Plus Canyonlands Inn for the past 18 years. We have observed this Inn grow into what we consider the absolute best accommodations when visiting Moab, Utah. Each year we look forward to identifying the new features such as the terrific Breakfast Room, new carpet, new paint, new toilet fixtures, new wallpaper, new lobby features, new matresses, etc. This resort-type Inn places their greatest emphasis on customer satisfaction and creature comforts -- they reinvest a large portion of their profits into maintaining and upgrading the facility. On a scale of one to ten, with ten being perfect, I rate the Best Western Canyonlands Plus Inn a TWENTY -- consistently off-the-scale for comfort and enjoyment.

Owner Response, 17 Juillet 2018

Beloved Morse Family, Our property as a whole always looks forward to the time of the year when you and your loved ones come stay with us. We are so appreciative and thankful for your loyalty to us. Our entire staff, no matter what department, are so very happy that we have continued to impress you year after year. Looking forward to the rest of your time with us, and as always next years visit as well! Sincerely, Your Best Western Canyonlands Inn Family!

"Top Shelf property "
david B, 16 Juillet 2018

Great property for enjoying the Moab experience. We only stayed one night but are planning a return fall visit. Great location in center of town. Easy walk to shops, restaurants, etc. Room was larger than we have enjoyed at other BW Plus properties. Very clean, bed was very comfortable. Quiet!! Breakfast was above average and part of area includes a outdoor balcony area overlooking Main Street and pool. Probably the nicest BW Plus we've stayed in and we stayed in quite a few!

Owner Response, 16 Juillet 2018

Greetings david B, Thank you so much for taking the time to leave us a review regarding your recent stay with us! I am so pleased to see you enjoyed your stay so much that you are returning this fall season, I certainly hope we will be a top contender to host you again and give you another chance to be impressed by our property! Best Regards, Tricia Grawet Asst. General Manager

"Best hotel in Moab"
jbuckwalter, 16 Juillet 2018

Unbelievable staff and hotel. Staff who are actually glad you are staying and incredibly helpful and cordial to guests. Clean and updated hotel with great breakfast buffet and pool. Super location right in downtown Moab. Park your car and walk through town.

Owner Response, 16 Juillet 2018

Greetings jbuckwalter, You have as they say, hit the nail on the head dear guest! We do all appreciate and want every guest who walks through our doors to feel as though they are coming home! I am so pleased you experience THAT kind of stay with us. Please come back and stay again with us soon. Best Regards, Tricia Grawet Asst. General Manager

"Excellent Location, Room and Service"
Cheryl Z, 12 Juillet 2018

We try to stay at Best Western Hotels when we can as we are members. The location is right in the middle of downtown and service was very good. Comfortable room and very good hot breakfast. Would recommend and would definitely stay here again.

"A great place to stay"
David R, 12 Juillet 2018

I stayed here 4 nights while enjoying Arches and Canyonlands. Got a upgrade when I checked in because I'm a Best Western Rewards member. Room was spacious, clean and cool. Each day you can complete a card that tells housekeeping what you need (e.g., complete cleaning, empty trash & refresh towels or skip it. Also number of coffee sets. There are several places to recycle glass, paper and cans - they are very “green” and environmentally conscious. The entire staff is friendly and had good recommendations for places to eat and recreational activities. I'd stay here again without question.

"Great Hotel!"
Jamie A, 11 Juillet 2018

This hotels defiantly blew my expectations out the water. The Staff was so friendly & helpful! This hotel is in a great location also! its next to restaurants & shopping. The Hotel was very nice & clean. The pool was nice & they has a nice upper deck you can sit out on in the morning for breakfast. The Breakfast was amazing! We will definitely stay back here.

Owner Response, 11 Juillet 2018

Greetings Jamie A, What a lovely review of our property! Thank you so very much for taking the time to leave this with us. One of the greatest compliments we can receive is that you would return and allow us to be your hosts again. I am very happy you enjoyed all of the important aspects of a hotel stay with us! We will be looking forward to seeing you again in the near future. Best Regards, Tricia Grawet Asst. General Manager

"Excellent option in Moab "
Belladonna802, 10 Juillet 2018

Close to all of the shops and restaurants in town , this was convenient! We stayed two nights at the end of our trip and it was excellent. Breakfast was nice and we ate in the outside area looking at the mountains., The Queen suite room was spacious and comfortable. The pool area was great on a hot 106 degree afternoon. We loved our stay!

Owner Response, 10 Juillet 2018

Greetings Belladonna802, What a kind review, thank you so much for taking the time to leave us your comment. Our terrace and swimming pool areas are definitely a favorite for everyone, particularly on those high desert heat days; I am happy you had the chance to spend some time enjoying those amenities. Please come back and visit us again, we would be happy to host you and your loved ones any time! Best Regards, Tricia Grawet Asst. General Manager

"Great old fashioned hotel in cute town!"
buttercup16, 10 Juillet 2018

This was our first time in Moab and we loved it! The town reminds me of Durango in the 90s before it became a more tourist destination....a kind of kitschy old Route 66 or seventies Myrtle Beach style! We loved it! The hotel itself is a two story with courtyard pool and nondescript but clean rooms. We LOVED it as it was walkable to everything downtown. Also, Moab has a fabulous running and biking paved devoted path that heads to Arches National Park and beyond which you could reach from this hotel. We stayed one night here but would have been happy for this to be home base to visit arches, canyonland and beyond. Another great feature was a roof top deck which we enjoyed at our free breakfast. This is not a resort style hotel but we loved it for what is is!

Owner Response, 10 Juillet 2018

Greetings buttercup16, Thank you for the great review! About 90% of our hotel staff are born-and-raised locals of Moab, and I believe wholeheartedly that sharing our home with our guests are a large part of what we enjoy with this industry. Truly our location provides an excellent opportunity to get acquainted with the area, being so close to Arches and Canyonlands, as well as all the delicious restaurants and great shops! I am happy to read that you were able to sleep and play accordingly while staying with us! Please come back and visit us again soon. Best Regards, Tricia Grawet Asst General Manager

"Best Hotel in Moab! Saved My Vacation"
ArizonaFamilies, 05 Juillet 2018

This property is the best in Moab! The beds are so comfortable and the rooms are spacious. Great location off of maim street and fabulous included breakfast with very clean indoor and outdoor deck seating available. In addition to all of the qualities mentioned, the front desk staff is professional and extremely helpful about local information for families. Nathaniel went above and beyond to help us when my phone unexpectedly crashed. I cannot thank him enough for being so kind and helpful to me and our family on our trip. He saved our vacation by helping me with my phone so I could continue to take photos and be safe while over 500 miles away from home. We will never stay anywhere else when visiting the area. Thanks so much to Best Weatern Plus Canyonlands and Nathaniel!

"Nice stay....but kids thumping up and down the stairs - irritating "
Susan H, 30 Juin 2018

We stayed 3 nights for a planned vacation to Arches and Canyonlands. The hotel was very nice, room clean, and front desk personnel friendly. Our room was right by the stairs on the ground floor. The thumping of people above us and up and down the stairs made our stay less than perfect. Woke us up during the night and we could hear it anytime we were in the room. Our room was handicapped accessible even though we did not need that accessibility, we booked through AAA and I think it was the only room with a king bed available. That being said the room has a window that looked directly to the walkway to the pool. We could not open our drapes, making the room dungeon like at best. We would consider booking this hotel again but definitely would make sure our room was located somewhere else.

Owner Response, 30 Juin 2018

Greetings Susan H, Thank you for taking the time to leave us a review of your time with us. I sincerely apologize for not meeting your expectations during your stay. Rooms 125 and 127 are our King ADA rooms, which for ease of access are located right next to the lobby and pool. If you were to come again, we are always do our best to accommodate guest requests; I would recommend asking for a quiet room on the second floor in the west wing. Please come back and give us another chance to impress you if you return to the area. Best Regards, Tricia Grawet Asst. General Manager

"Disappointed"
kaitlin k, 28 Juin 2018

We read reviews before staying here and it looked as though the staff would be friendly;however, we had a very different experience. The people at the front are not friendly, when we have walked in no one even looks up from the desk to say hello or welcome you to the hotel. I have to say that the house keeping was friendly and the rooms were nice and clean. The pool is great as well. However when you do not have people greeting you or even making eye contact when you walk into the hotel it's disappointing.

Owner Response, 28 Juin 2018

Greetings Kaitlin K, I would like to start with a sincere apology on behalf of our property for your experience with us. I was upset when reading your review only because more often than not our guests do not see this side of our Front Desk. We find these actions completely unacceptable! We strive to have the BEST customer service, and have sat with each of our Front Desk members to remind them that this encounter with our guests does not represent who we are. You are extremely welcome here with us, and we will all do what we can to continue to prove that to you and every guest who walks through our doors! Please come back and give us another chance to impress you. Best Regards, Tricia Grawet Asst. General Manager

"Brilliant hotel & Staff"
Joanne L, 28 Juin 2018

This is a lovely hotel, with staff that can't do enough for you. Quincy on arrival was a pleasure to deal with and Coree who works breakfast was friendly, pleasant and so eager to help. I would recommend this hotel without hesitation. Thank you for an enjoyable stay, we'll be back.

Owner Response, 28 Juin 2018

Greetings Joanne L, Thank you kindly for leaving such a wonderful review of your recent stay with us. I will specifically pass along your compliments to Quincy and Coree as well, they are both grouped into members of our team who truly and genuinely love going out of their way to ensure each guest feels right at home with us. We will sincerely be looking forward for the opportunity to host you and your loved ones again soon. Best Regards, Tricia Grawet Asst. General Manager

"Excellent Hotel and Staff"
Tops23, 26 Juin 2018

We used the Best Western Plus Canyonlands as our base for exploring the Moab area. This is a fantastic hotel. The staff was wonderful. The breakfast staff was exceptionally friendly and interacting with them was a great way to start the day. The breakfast was very good. The pool area is beautiful and a great place to cool off after hiking in Arches NP. The rooms are very well maintained and comfortable. We will definitely stay here again if in the Moab area.

Owner Response, 26 Juin 2018

Greetings Tops23, I will be happily passing along your comments to every member of our staff. Thank you so much for taking the time to leave us your input. Every one of our staff members, no matter their departments, wants every guest to feel welcome and well-taken care of! Personally, I believe our customer service skills are one of the best features of our property! We will all be looking forward to meeting and hosting you again. Best Regards, Tricia Grawet Asst. General Manager

"Good hotel, good breakfast"
lgold2499, 16 Juin 2018

Got ADA room with bath seat, assist bars, and hotel had elevators. Clean room, smelled fresh, quiet at night, good pillows. We enjoyed our stay and will stay again. We travel through Moab about 3 times each year.

"Great service."
Jeff N, 09 Juin 2018

Had a wonderful 2 night stay. Everyone we interacted with was professional and personable. Front desk, breakfast area, housekeeping all were extremely helpful and nice. The pool wss pleasantly cool after a 100 degree dsy in the Arches.

Owner Response, 09 Juin 2018

Greetings Jeff N! I am so happy to read your review of our property and to know you enjoyed so many different aspects! Thank you for taking the time to leave such kind words. All of our staff prides themselves on balancing a level of professionalism and hospitality, and I'm pleased you felt that from different departments within. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"First class"
ankeb1959, 04 Juin 2018

This hotel is ideally located for visitors to Canyonlands National Park and Archers National Park as well as water activities on the Colorado River. It is right in the centre of Moab with a large variety of restaurants and shops nearby. The hotel is clean and comfortable and the staff very welcoming and helpful. We were unfortunate enough to be involved in a car crash which wrecked our rental car. The staff (especially Tessa and Jessica - front desk staff) were extremely helpful in arranging an extra night, as we couldn't move to our next destination, and they supported us in arranging a replacement rental car. Especially Tessa went above and beyond her duties by helping us retrieve personal belongings out of our wrecked car. Their caring attitude made a traumatic experience much more bearable.

Owner Response, 04 Juin 2018

Dear ankeb1959, Thank you for taking the time to leave us a review regarding your recent stay with us! We are so incredibly grateful that all involved were okay, given the gravity of the incident; that being said, we do not wish that experience upon any of our guests! We all were more than happy to assist in making all the rest of your Moab memories comfortable and happy ones. I will specifically pass along your comments to Jessica and Tessa, who had shed their share of tears for you. We want each and every guest to feel treated as though they belong to our Best Western family. I sincerely hope the rest of your travels were and are smooth sailing from here. Best Regards, Tricia Grawet Asst. General Manager

"Well located in town!"
Jeff B, 31 Mai 2018

We had a good sized room with a comfortable bed. The bathroom was large and the room also had a vanity sink outside the main bath area. The breakfast was fine - not a great deal of choice for hot food but otherwise all the bases were covered. The hotel provided fruit and other little treats in the reception area. A small weights room in the basement was an added bonus. The swimming pool was adequate without being large enough to bash out lengths - but the hot tub was big and hot! Staff - really friendly. Breakfast on our second day was a bit frantic - too many customers and not enough staff - the food kept running out. Hotels without restaurant facilities - I find - struggle to offer good breakfast facilities. This one used paper plates, plastic cutlery and paper cups - so there was no service as such - no connection between the hotel staff and guests.

Owner Response, 31 Mai 2018

Greetings Jeff B, Thank you for taking the time to leave us a review of your recent stay with us! We appreciate it so much and take all reviews to use towards ideas of what we can do to improve for future guests! We are a property that does take pride in being "green", so our utensils and plates in the breakfast room are all made from recycled items and are biodegradable; that being said I am sorry it sounds like it was a bit more busy than usual for you during your stay. I do hope you will come back and visit us soon and give us another opportunity to host and impress you. Best Regards, Tricia Grawet Asst. General Manager

"Awesome place to stay with friends or family!"
Ashlee S, 30 Mai 2018

Extremely kind staff, very helpful, and lovely premises. The hot tub is bi-level and great for relaxing after a day of riding. Very convenient location as you can walk to pretty much any bike shop, restaurant, or grocery store. Will definitely stay again!

Owner Response, 30 Mai 2018

Greetings Ashlee S, Thank you so very much for taking the time to leave us a review on your recent stay with us! Our hot tub is most excellent for relaxing after a day of hiking, or strolling around downtown, I am happy you got to spend some time there! One of the best compliments we can receive is that you would stay with us again; We certainly hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"pricey but worth it"
Elsie0620, 30 Mai 2018

This place has the best location in town, right at the crossroads of 2 of the main roads in Moab. Visitor center is across the street, 2 cute restaurants adjacent to it and about 5 ice cream parlors w/in a block. The rooms are good size w/a fridge, flat screen tv (w/sanitary remote - a first), bathroom with additional separate sink, plenty of storage. Very clean and neat and they do a nice thing where their toiletries are recycled if not used. There's tea and coffee available in the lobby all day and the breakfast spread is varied and fresh, the 2 hosts were very busy keeping everything tidied up and fresh. If the weather permits there is a terrific outdoor area for breakfast or afternoon quiet time. Only quibble is like so many other properties now, it's prefab and if you're not on the top floor you maybe entertained by heavy walkers at all hours. Hope they go to bed early and sleep in or get a 2nd floor room.

Owner Response, 30 Mai 2018

Greetings Elsie0620, Thank you so very much for the amazing review! I am happy to hear that your enjoyed your time with us, especially the breakfast and patio area! I hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Location, location, location"
msedona, 28 Mai 2018

Nice stay. After a few visits to Moab I really wanted to find accommodation right in the centre of it all to be able to just leave the car, freshen up after the hikes or wild activities and just stroll Moab. Best Western was perfect. Coffee and iced lemon water all day in the lobby - so refreshing! Spacious room. Great room service. Large hot tub outside. Standard breakfast - nothing extraordinary but was totally fine for my teens. Not much choice for me but fruits did it. Healthy smoothies are just next door. :) All the major restaurants, coffee shops and shopping are within 10 min walk. Moab is a small town and we were in the centre of it all. Second floor open patio has very comfortable chairs to enjoy your breakfast or evening restfull reading or a glass of wine!

Owner Response, 28 Mai 2018

Greetings msedona, Thank you such a wonderful review! We are always thrilled to know we provided our guests with services they won't forget! I am happy to see that you enjoyed all the surrounding shops and restaurants as well. We will hope to have the opportunity to host you again soon. Best Regards, Tricia Grawet Asst General Manager

"Best place to stay!"
grenisv, 28 Mai 2018

This facility is amazing! Beautiful location, super clean and very friendly. Every staff member is very engaged and eager to help. Breakfast was plentiful and fresh and a nicely crafted variety. Roll away bed was available for no extra charge. We have been staying in hotels for two weeks and this was a lovely oasis in the middle of the red sand desert! You will not be disappointed!

Owner Response, 28 Mai 2018

Greetings grenisv, Thank you for the great review! It makes me very happy to see that you thoroughly enjoyed your stay and that our staff exceeded your expectations! I hope we will have the opportunity to host you again soon! Best Regards, Tricia Grawet Asst. General Manager

"100 points for walkability"
100nadia100, 24 Mai 2018

Centrally located in little downtown Moab. Was wonderful to walk around town. Very friendly staff. Quiet room. Breakfast. Staff gave good restaurant recommendations. Will come again. Another good Best Western to try.

"Not on my next visit"
EyeLuv2bike, 23 Mai 2018

First, we were shocked by the lack of hospitality when we arrived. Conveniently, her name tag was covered by a sweater, but the brunette girl with the septum piercing, should know that when she asks a question she shouldn't interrupt a response. Also, when a consumer asks a question, don't anticipate the question and rudely interrupt with an answer because you looked ridiculous making that annoyed face when you were wrong. The beds weren't comfortable because my husband I kept rolling into the cavities created by the hundreds of other patrons of the hotel. On a positive note, the hotel was very clean and the housekeeping staff was genuinely warm and kind. We also crossed paths with the janitor working on our floor and he had a wonderful personality. Maybe consider asking him to check people in...if it's an increase in pay, that is. The location is in great proximity to great food and bike shops. The parks were fantastic and we made great memories but won't stay here on our trip back for more biking.

"Great town for exploring the arches"
W.F. A. N, 22 Mai 2018

The hotel is quite expensive for what it offers we ended up in a handicap room next to the car park entry noise having booked more than 6 month prior we would have expected a better room. Staff is very outgoing and helpful.

"Great Location!"
Linda J, 20 Mai 2018

The location is perfect for walking around Moab and its very close to Arches and Canyonlands National Parks. The pool and Hot Tub area was so nice and relaxing with many flowers and bushes around it so others walking by couldn't see you and it made you feel like you weren't in the city. It was also very relaxing to be able to sit outside for breakfast and in the evening. The weather was perfect but had it been a little cool there was a fire pit and heaters around the outside sitting area. I am planning on staying here again the next time we pass through the area ad highly recommend this hotel. Our room was very large, exceptionally clean and had everything we could need or want in a room. The goose neck lights above the bed were perfect for late night reading. Lately, it seems like hotel rooms don't have enough lights and the ones they have are dim, but this room had excellent lighting options.

Owner Response, 20 Mai 2018

Greetings Linda J, What a fantastic review, thank you so much for taking the time to leave us such kind words. I am so pleased to see you had the opportunity to hang out in all of my favorite places of the hotel (the hot tub and veranda are perfect if you are looking for a good spot to relax after a day of adventures in the National Parks). Our rooms were recently updated with the lights you are referring to so I love to read any opinions our guests have of them; I am happy with the upgrades to our light bulbs, I feel as if they offer a much brighter aspect to the rooms, opposed to the yellow-tinted lights, that can almost seem to make rooms feel darker! Please come back and visit us again, we would be happy to host you any time! Best Regards, Tricia Grawet Asst. General Manager

"Awesome Suite"
Amy S, 19 Mai 2018

We stayed here 2 night to visit the parks and was upgraded upon arrival to a 2 bedroom suite by very friendly staff. No complaints at all and the breakfast was also very good. Will definitely recommend.

Owner Response, 19 Mai 2018

Greetings Amy S, Hearing that you would recommend or return to us is such a lovely compliment for any property, so from all of us please know we are grateful for the kind words. I am happy to see you enjoyed your free upgrade, We would be absolutely delighted to host you and your loved ones again, if you ever return to our neighborhood. Best Regards, Tricia Grawet Asst. General Manager

"Great facility and best employees"
Tom C, 07 Mai 2018

Stayed for a MTB vacation. Great location, facilities and super nice employees. Chris at the front desk was especially helpful. All employees smiled and asked if we needed anything: breakfast area staff were so great when we were half asleep in the morning and yard/maintenance employees helped us get our bikes out of storage, asked about our rides and showed us where we could rinse off our bikes. Having the secure bike storage and maintenance room was perfect.

Owner Response, 07 Mai 2018

Greetings Tom C, Thank you for the great review! It makes me very happy to see that you thoroughly enjoyed your stay and that our staff exceeded your expectations! I hope you get to come back again soon! Best Regards, Tricia Grawet Asst General Manager

"Great hotel and great breakfast"
Kevin P, 04 Mai 2018

The breakfast is awesome, friendly staff and very clean hotel. Pool and hot tub are great and all this makes the stay great. I love that the hot tub is very large and the rooms are very modern and comfortable.

Owner Response, 04 Mai 2018

Greetings Kevin P! Thank you such a wonderful review! We are always thrilled to know we provided our guests with services they won't forget! We will hope to have the opportunity to host you again soon. Best Regards, Tricia Grawet Asst General Manager

"Great hotel and location"
swaberry, 01 Mai 2018

Couldn't have had a better experience. Rooms well appointed, very comfortable beds, huge variety of breakfast food options with a lovely patio overlooking red rock. Well choose this hotel on any future visit to Moab.

Owner Response, 01 Mai 2018

Greetings Swaberry, Thank you for taking the time to leave us such a lovely review! I love hearing back from our guests and knowing that all aspects of their stay were welcoming and truly enjoyed! We hope the need for adventure will strike again soon, so that we may your hosts again. Best Regards, Tricia Grawet Asst General Manager

"Best Western Canyonlands"
lstaky, 28 Avril 2018

The hotel is a pleasant surprise. Great location, so you can walk to most restaurants, very friendly staff, great included breakfast and large, comfortable rooms. We found it pricey, after staying in Torrey and Bryce Canyon, but perhaps Moab is just more expensive. It was our first time there.

Owner Response, 28 Avril 2018

Greetings Istaky, Thank you for the great review! It makes me very happy to see that you thoroughly enjoyed your stay and that our staff exceeded your expectations! We hope to have the opportunity to host you again soon. Best Regards, Tricia Grawet Asst General Manager

"Canyonlands stay"
kevina7824, 25 Avril 2018

Excellent accommodations in Moab. We stayed for 4 days while visiting Arches and Canyonlands NPs. Everything was first rate, from check-in and thruout our stay. Would highly recommend staying here anytime.

Owner Response, 25 Avril 2018

Dear kevina7824, It would appear you had an excellent time with us, so I hope the one bubble was only a technical difficulty! :) Four days is an excellent amount of time to experience our property, so I am happy to see that our staff were able to accommodate your needs. We would be delighted to host you and your loved ones again, if you are ever in the area! Best Regards, Tricia Grawet Asst. General Manager

"Convenient hotel for touring Arches National Park"
twobacks, 24 Avril 2018

I stayed at this hotel while touring Arches and Canyonlands National Parks. The hotel is located in downtown Moab. It is within walking distance or a short drive to restaurants and shops. I got a quiet night's sleep every night I was there. The free breakfast each morning was excellent.

"Zero Consideration"
sydneywanda, 23 Avril 2018

When one checks into a hotel and requests a quiet room and then they are told by the receptionist they have been allocated a room in the quiet part of the hotel, it is more than annoying to find the room is over the pool and spa area that is filled with screaming kids until 10pm at night when the pool closes. This is not to mention the room faced the main road At night we could not leave the window open for air because of street noise and the MICROFIBRE sheets on the bed and synthetic bed throw did not make for a pleasant night sleep. What happened to cotton! Who puts microfibre sheets on a bed in a $300 a night hotel!!

"Friendly staff, great location"
Steve C, 22 Avril 2018

I stayed 2 nights to have a whole day at the parks. Staff were very friendly. Location is excellent, right across the street from visitor centre and surrounded by restaurants so it was easy to walk everywhere. Room was clean, comfortable bed and everything worked.

"One Great Stay"
luvstotravel4fun, 15 Avril 2018

Our experience at this hotel was outstanding from beginning to end. We had excellent service from all staff we encountered. Check-in and check-out were smooth. Hotel was clean and nicely accommodated. Breakfast was fantastic with a wide variety of choices, and best of all, it included many Gluten-Free options. The location is perfect for accessibility to the areas many landmarks, sites, activities, and opportunities. If we return to the Moab, UT area, we will absolutely stay here again!

"Great place to stay in Moab"
redrockmom2, 14 Avril 2018

The room was a typical 2 bed layout and was spacious enough for our family of 4. The bathroom had a separate area to get ready, which was handy. The pool and hot tub area was really nice and perfect after a day of hiking. The pool is a good size for a hotel pool and the hot tub is huge. Breakfast had plenty of choices and seating, with a nice balcony overlooking main street. The inn's location is excellent- within walking distance of restaurants, shops, and a walking path.

"Clean Hotel, Even Better Staff"
buffman2001, 12 Avril 2018

I came to Moab to experience the unrivaled anywhere else. The rooms were extremely large and seemed to be newly renovated. The hotel was centrally located right near all the good restaurants in town. Even when my bike was stolen off my bike rack in the parking lot, the staff was accommodating and helpful. Use the bike storage room! I highly recommend this hotel to anyone looking to stay in beautiful Moab.

Owner Response, 12 Avril 2018

Dear buffman2001, All of us on staff are so incredibly sorry for the experience you had with your rental! We do of course recommend our secured bicycle storage for that reason, but it doesn't make us feel any better that your stay with us was not 100% perfect. We all truly hope that you will be able to come back and visit us again, it was a pleasure to meet and host you, Sir. Christopher from the front desk, mentioned multiple times that he had lovely interactions with you throughout your many days with us! From all of us, thank you for leaving us your review of our property. Best Regards, Tricia Grawet Asst. General Manager

"Good location"
1Jacob11, 10 Avril 2018

The room we had were on the first floor, very spacious and clean. The hotel is right on main street, with easy access to shops and restaurants. it is a 10 minute drive from Arches natl. park. The breakfast was excellent - eggs, bacon fruit etc. It is a bit overpriced, but that is to expect with the location.

Owner Response, 10 Avril 2018

Greetings 1Jacob11, Thank you for taking the time to leave us your review! Our location is truly one of our highlights - being so close to such great restaurants and shops, and of course our beloved Arches National Park! I am happy to see you were able to take advantage of the proximity. It is a joy to hear when our guests love our breakfast, we work hard to ensure it's more than your standard hotel fare, thank you for touching on that in your review as well. We hope we will get to host you again, if you are in the area! Best Regards, Tricia Grawet Asst. General Manager

"Convenient, comfortable, clean,and quiet "
Andrew P, 27 Mars 2018

My family spent two nights and had two rooms at the hotel. It is located in the center of town. We could walk to restaurants and shops. They include breakfast. My kids loved the food. The rooms were clean, spacious, quiet, and comfortable.

Owner Response, 27 Mars 2018

Greetings Andrew P, What a kind and lovely review, from all of us at the Canyonlands Inn - thank you so very much! Our full hot breakfast is something I personally oversee, so I thank you for complimenting that as well. Kids can be quite picky, so it's wonderful to see they found something they all could enjoy! We are constantly updating and adding new amenities to our rooms, so I sincerely hope you and your family will come back and stay with us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Perfect for our needs"
lesliemanzo, 16 Mars 2018

We stayed in Moab to visit Arches and Canyonland National Parks. The location was very good to access the parks and to enjoy the town. The room was very clean, service excellent and all employees ready to assist. Breakfast is included in the room charge and offers a wide variety of choices. The food was quite good and the breakfast room was monitored by an employee constantly to refill food items and to keep it clean. We utilized the laundry facility several times and the equipment is in good repair and clean. I definitely recommend this hotel for anyone enjoying the parks and other recreation in the area.

"Nice Mitel in Moab "
4familytravelers, 12 Mars 2018

We stayed one night at the Best Western Plus Canyonlands Inn recently . It's clean and the bathroom has been updated with new granite countertops and tub/shower lining. Our beds were clean and comfortable . The breakfast is nice- pretty typical of this class of motel. The location is in the heart if Moab so you can walk to shops and dining easily.

Owner Response, 12 Mars 2018

Greetings 4familytravelers! Thank you so much for taking the time to leave us a review of your recent stay with us. I am happy to hear you were able to take advantage of our outstanding location and visit all the nearby shops and restaurants. Please come back and take a look at all the updates we have coming soon! Best Regards, Tricia Grawet Asst. General Manager

"Nice place to stay"
SusieLou1962, 12 Mars 2018

I stay here once a year on a business trip. Everyone else stays up the canyon at the Red Cliffs Lodge, but I would much rather stay in town at the Canyonlands Inn for a plethora of reasons. The rooms are clean and well appointed, the shower is fabulous with plenty of hot water, the beds are superb and comfortable with high quality linens. The place is quiet and classy.

Owner Response, 12 Mars 2018

Greetings SuisieLou1962! Our repeat guests offer some of the best insights for our property, and I thank you greatly for taking the time to leave us your review. We love when we hear that we stand out from other properties, and the fact that you continue to come back! We promise to continue to make it worth your while! We are always planning on new ideas, additions, and ways to recognize the real MVP's (Guests like you!)! We will be ecstatic to host you again! Best Regards, Tricia Grawet Asst. General Manager

"This hotel is very up to date, and EXTREMELY clean. The staff was so nice and always busy working."
aimeebills, 09 Mars 2018

This was our first time going to Moab and we LOVED it! There were nine of us with two rooms that were huge! The rooms were so clean and had everything we needed. The staff was always so kind and willing to help with anything we needed. The breakfast they offer was delicious! They had everything from eggs and bacon, to waffles and parfaits. The adults, teenagers, and even the two 4 year-olds were happy with the variety of food options. The heated pool and hot tub could've been everyone's favorite. It was so pretty and again, very clean and well kept. We had no complaints our entire stay, and will DEFINITELY be back again soon!

Owner Response, 09 Mars 2018

Greetings aimeebills, I absolutely adore hearing that we were able to assist in making you and your family's vacation comfortable! We want all of our guests to feel just like family while they are staying with us. Our breakfast is truly one-of-a-kind, and I know personally how picky those teenagers and toddlers can be! It is wonderful to hear that everyone was able to find something. We cannot wait to host you and your family again! Best Regards, Tricia Grawet Asst. General Manager

"Business in Moab"
jamesanderson2018, 08 Mars 2018

My stay was very nice, the front desk helped with food delivery and they were installing new carpet and they were like not even there, hardly noticed. I also left an SD card in my room and they contacted me right away and mailed the card to my home. Could not have been a better place to stay in Moab.

Owner Response, 08 Mars 2018

Greetings jamesanderson2018, Thank you so much for taking the time to leave us a review! Our Front Desk staff prides themselves on making every guest feel comfortable and providing all services they possibly can. We hope you were a fan of the new carpeting, as we all are! Please come back and see us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Excellent service"
Ceci A, 06 Mars 2018

We booked a suite that has 2 bedrooms a living room and 2 bathrooms so our family could be altogether. Very comfortable. Great breakfast is included and the service is excellent. We were on our way to the Grand Canyon and this hotel is really closed to the Arches National Park.

Owner Response, 06 Mars 2018

Dear Ceci A, Thank you kindly for leaving us your review! I am pleased to hear you loved our breakfast, as that is something I personally overlook. I am also happy to see that our Signature Suite was able to comfortably accommodate your entire family. Please come back and visit us again! Best Regards, Tricia Grawet Asst. General Manager

"Welcoming hotel"
Fred L, 04 Mars 2018

Spent several days at this establishment last week with my wife. The room was very clean and the staff was incredibly nice. Made our trip to the national parks even more enjoyable. Only downside was all the road construction in Moab, but that certainly was not the hotel's fault.

Owner Response, 04 Mars 2018

Dear Fred L, Thank you for taking the time to leave us such a wonderful review! We couldn't agree more with the frustrating Main Street construction, thank you for your understanding. The amazing news is, it will not last forever! We would be absolutely delighted to host you and your bride if you are ever in our neighborhood again! Best Regards, Tricia Grawet Asst. General Manager

"Great value and location"
Scott M, 01 Mars 2018

Easily walkable to some of the best restaurants in Moab, large rooms, a hearty breakfast with very friendly and informative staff. Minutes drive to Arches NP entrance. Could not fault. Highly recommended.

Owner Response, 01 Mars 2018

Dear Scott M, What a kind, straightforward review of our property! Thank you for taking the time to let us know how impressed you were. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Family vacation "
User, 01 Mars 2018

February 2018.....if you want a great place to stay ...i highly recommend this hotel !! Hotel room was spotless....bed slept wonderful....good breakfast with great views and great service ...Corey will make sure you have all your breakfast items needed to start your day ! ....Excellent customer service at front desk also .. ...Chris and Allison at the front desk are execptional...!! It was like having your own private travel agent .....they are very knowledgeable about the area and gave great recommendations on places to eat and see .....thank you for a wonderful stay ...

Owner Response, 01 Mars 2018

Valued guest, We so appreciate your kind review! I will happily let Chris and Allison know you were especially pleased with their assistance. We love that our agents are locals, and promise to only provide the best advice. Please come back and visit us again the next time you are in our neighborhood! Best Regards, Tricia Grawet Asst General Manager

"Awesome location, Great place to stay"
Cameron P, 28 Février 2018

Awesome staff, perfect location, and well maintained. This place is right in the middle of town and walking distance to many of the more popular restaurants in town. The free breakfast is the business and a great way to get started before spending the day in Arches or Canyonlands. Highly recommended.

Owner Response, 28 Février 2018

Hello Cameron P, Thank you so very much for the amazing review! I am happy to hear that your enjoyed your time with us especially the breakfast! I hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Really impressed!"
ProducerKaren, 22 Février 2018

What a wonderful, well-run property. I've come to realize that accommodations have an energy to them, and this place felt upbeat and homey. The staff were always cheerful, chatty and helpful. The free breakfast buffet was fantastic and the best I've had — in quality, variety and presentation — in a loooooong time. It seemed like there was a real emphasis placed upon making guests feel welcome. My room was modern and spotless. Cozy bed, too. The location of the property is perfect. Being so central made it easy to browse Main Street or walk to dinner, the post office, or the Information Center across the street. Even the laundry room was a treat! I've done loads in hotels all over the world, and the machines for guests are usually in furniture-less, soulless rooms in remote parts of the property. At this place, the laundry room had a big couch, coffee table, a lending library (!!!), a big mirror, a huge granite folding counter, a change machine, soap dispenser, and plenty of machines that charged a reasonable fee. I was really happy I booked this property. Staying here really made my time exploring Moab extra enjoyable.

Owner Response, 22 Février 2018

Hello ProducerKaren, Wow! What an amazing review! Your words are very kind and I will be passing them on to our staff for a job well done! We really believe that making our guests experience a positive one is what keeps us in business and your response is exactly what we strive for! Please come see us again when you are in town! Best Regards, Tricia Grawet Asst General Manager

"Fine but noisy "
MALLINPJ, 21 Février 2018

The staff are really friendly and helpful but the building is one in which you hear everything. As this had been already noted by many TA reviews we requested a room on the top floor and quiet. Well ...... could we have got a noisier room?!! We had room #126 on the ground floor that was at the intersection of two hotel wings AND next to a general junk room or room being renovated AND across the hallway from another room also being used as a storeroom / renovated room. In addition the housekeepers enjoyed catching up with each other at this junction. My point is - why ask customers if they have any requirements / wishes etc if you have no intention or ability to fulfil? The breakfast is included but when are these chains going to get more sustainable when it comes to plastic? To finish on a positive note, parking is available and the hotel centrally located.

Owner Response, 21 Février 2018

Hello MALLINPJ, I do apologize that you felt the room was noisy and that your requests were not fulfilled. May I provide a little explanation on the reason we could not fulfill the request? You reserved an ADA room via a 3rd party site and because it was ADA it was on the ground floor close to the lobby for easy access. We are not able to adjust or move anyone out of an ADA room without verbal permission from the guest as we never know if it was booked because they needed the accessible features or if it was an accident on booking. If this happens ever again on any of your stays, please inform the front desk that you would like to be moved and we will do our best to accommodate you. As for the plastic utensils and paper plates our reasoning behind it is that we live in a desert that tends to have drought issues. We believe we are helping the environment by not wasting so much water with using a dishwasher for the plates and cutlery. In turn, we do use recycled Earth Choice cutlery manufactured from plant materials and the plates are biodegradable Bagasse plates which are made out of recycled sugar cane stalks. I hope that bit of information helps to answer why we do not use the traditional plates and cutlery. Best Regards, Tricia Grawet Asst General Manager

"Friendliest and Helpful Staff with great Facilities"
Noel L, 16 Février 2018

I had the pleasure of staying here for a few days and was looked after beyond expectation. Nothing was too much trouble and the staff treated me as if I were family. The Breakfast buffet was wonderful and my room fantastic. The pool area is very nice.

Owner Response, 16 Février 2018

Hello Noel L, Thank you so much for the great review! I am so pleased to hear of your positive experience with our hotel and staff! We strive to be the best when it comes to customer service so it is always great when our guests enjoy their time with us! We all hope you get to return to Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Excellent Hotel right in the middle of Moab. A good choice for Moab."
Connie B, 05 Février 2018

This is a wonderful hotel and we enjoyed our stay. When we made our reservation, there were no King Suites available. So we booked a Queen Double Suite. Upon arrival, we were upgraded for free to a King Suite as they had received a cancellation. Our room was large with one of the best work/desk areas we've had in a hotel room. My husband had to do a bit of work while we were there and he liked having some room to spread out. There was also a nice couch, chair, plenty of lamps, end tables and coffee table in the area. Another plus in the room were lots of places to plug in devices. The desk lamp and both bedside lamps had two outlets for charging devices. It was great. The bed was one of the best hotel beds we've had. There were plenty of pillows. The room had a refrigerator, coffee maker; but no microwave. The bath/tub area was rather tight. But there was also a vanity and sink outside the bath/tub area. The room was spotless. The complimentary breakfast offered lots of options with standard hot offerings, rolls, muffins, cereals, waffles, and yogurt. As hotel breakfasts go, it was on of the better breakfast. The staff is very friendly from the front desk staff, to housekeeping and the breakfast room staff. Each morning when we left our room, everyone from the break fast room attendants, housekeeping staff to maintenance staff that we encountered warmly said "Good Morning",

Owner Response, 05 Février 2018

Hello Connie B, Wow! What an amazing review! I am so glad that you thoroughly enjoyed your stay with us! I love our beds so much that I have one at my home! I will be so happy to pass your kind compliments on to our entire staff! I hope you get to stay with us again soon! Best Regards, Tricia Grawet Asst General Manager

"Moab's Amazing Experience"
Tourista39, 04 Février 2018

The hotel was wonderful. The decor of the room was lovely and mimicked the mountains surrounding it. Two separate, high, granite sinks were perfect. The separate chair with footstool was an added plus. Reading lamps above beds were beneficial when one wanted to sleep.

Owner Response, 04 Février 2018

Hello Tourista39, Thank you for taking the time to write us a review of your recent stay! I am so glad you noticed our newly remodeled rooms! All the little touches you mentioned were done recently and we feel are a great addition to our rooms! Best Regards, Tricia Grawet Asst General Manager

"PERFECT Choice When Visiting Moab & Nearby Arches and Canyonlands National Parks!"
JoanieBlonTA, 02 Février 2018

I highly recommend the Best Western Canyonlands Hotel for anyone visiting Moab Utah. It's one of THE BEST hotel we have ever stayed at. Located Smack dab in the middle of town with many restaurants within walking distance. Beautifully designed and nicely maintained. Lots of little extras are provided for the guests. I love the red rocks motifs behind the beds. Staff is EXCEPTIONALLY friendly and helpful. FIVE STARS ALL THE WAY!

"One of the best stays in Moab area"
Roy B, 22 Janvier 2018

This hotel is located at a very convenient location to Moab's shops and restaurants. We've stayed here during the Christmas holidays for the past 3 years. Always very quiet rooms with comfortable beds. However, the primary reason for our preference of this hotel over other options in the Moab area is the phenomenal breakfast they offer! A complete, full breakfast that leaves you prepared for a great day of hiking in the surrounding parks. The gentleman that we've had serve us breakfast during our stays apparently doesn't speak much English but is extraordinarily helpful, courteous and sets each day of our stay out on a great, positive tone!!

"amazing place in off season!"
jennyloie1, 13 Janvier 2018

Day 1: This place doesn't look as nice as the picture when you pull into the parking lot. But once you get to your room and look around, its great. The rooms are huge. We booked a 2 queen standard. It has a big desk, couch and chair. The bathroom has a sink in the toilet/ shower and then a second sink outside of there. The bathroom has all the toiletries, and comes with a little sewing kit and makeup remover. Dude, some of the top Vegas hotels don't have the complimentary things that place does. The beds are a 7 out of 10 in comfy with lots of pillows. We're here in the off season, so the pool is closed. However, the hot tub is huge. It's two level. The top level is about two hot tubs combined and then waterfalls into the lower hot tub. I can't wait to finish the weekend here!! Papa Jays is a great dinner just outside the restaurant. Don't do spoke on center. It's a joke.

Owner Response, 13 Janvier 2018

Hello jennyloie1, Thank you so much for the lovely review! The hot tub is definitely one of my favorite places in the entire hotel so I am glad you enjoyed it! I hope you get to come back again soon! Best Regards, Tricia Grawet Asst General Manager

"Quality accommodation"
Tom G, 11 Janvier 2018

Well appointed rooms, good beds. The suite really is not a suite ... just a big room with a couch and table on the side. (I consider a suite to have a separate sitting room from the bedroom.) For the overall quality of the accommodation, the low resolution cable TV service offered very little in the way of any choice of channels. Excellent full breakfast.

"Great location great hotel"
tyspritey, 11 Janvier 2018

First hotel in the start of our amazing vacation in Utah and Arizona. It was a little hard to find off of the main street but great location in the heart of Moab. We walked to dinner each night. We did drive a little down the main street to the store, only because we had heavy items to carry, but the store is a short distance down. The hotel itself is clean and welcoming. Very courteous front desk personnel. The complimentary breakfast had a great selection and good seating, especially if you get there early. The room was nice and clean and can we say two sink areas? Oh wow this was so nice as I got to have my own space while husband got ready in the morning. What a nice touch. Very comfortable beds. Nice shower. I would definitely stay here again.

"Great Stay!"
Misty A, 04 Janvier 2018

The staff was very courteous. The breakfast was great, especially the staff working it! The beds were alright. They weren't as comfortable as other hotels I've stayed at. The location was nice. I would stay again.

Owner Response, 04 Janvier 2018

Hello Misty A, Thank you for the wonderful review! I am so happy to hear that you enjoyed your time and our staff exceeded your expectations! Please come back and see us soon! Best Regards, Tricia Grawet Asst General Manager

"Overall very good, but the hotel is a lot older than it's shown in the picture"
Nathanie, 03 Janvier 2018

Booked this hotel because of how nice the pictures are on the website, however, regret a little bit because the hotel has only been renovated partially: external and furnitures, but the wall, door frames, light switches, breaker box are the original ones so it does make the hotel looks very much older than the pictures. if this is known beforehand, and with similar price, will opt for the newer holiday inn or Spring Hill nearby. Some other pluses: staff generally nice, 24 hour fitness room, nice breakfast

Owner Response, 03 Janvier 2018

Hello Nathanie, Thank you for taking the time to write us a review of your recent stay. I sincerely appreciate your kind words and compliments. We have indeed renovated nearly every portion of our guest rooms but have not done the door frames, breaker boxes or light switches as they have not shown much wear and tear. I will definitely pass on your thoughts to our General Manager and consulting team and maybe we can look at those items for next year's renovations as we do one every Winter. This year we are doing our hallway, stairway and common area carpeting! I hope you keep coming back to see all the new and exciting things in the upcoming years! Best Regards, Tricia Grawet Asst General Manager

"Outstanding - Clean, Quiet, Courteous"
William S, 03 Janvier 2018

We had a "regular" King room - 1 king bed, sofa and easy chair and all the other amenities. I put the word regular in quotes because this was a spectacular room. First, it was huge! Second, every amenity was first class. This Best Western is one of the best I've stayed in, and it's perfectly located in Moab - right in the center of town. The complimentary breakfast was great - lots of choices for everyone's dietary needs - and you don't have to be an early riser to get all the choices. The staff kept the food choices well stocked. All the front desk folks were helpful, courteous and happy to assist with any of my needs.

Owner Response, 03 Janvier 2018

Hello William S, Wow! What an amazing review! Thank you! It is guests like you that make us love our jobs! I will be more than happy to pass all your compliments on to our staff and let them know they're doing a fantastic job! Best Regards, Tricia Grawet Asst General Manager

"Nice stay"
jaclyng2018, 03 Janvier 2018

We enjoyed staying at the BW Plus in Moab, Utah. The room was clean, the beds were very comfortable, it was quiet, and the warm breakfast items exceeded our expectations. The hotel is walking distance to shops, restaurants, and the grocery store. Next time we travel to Moab, we'll stay here again. Thanks.

"Perfect Hotel - simple but classy with a great breakfast and a terrific hot tub"
jefftJ786KV, 31 Décembre 2017

We did not know Moab, so we were booking blind. This place was a lucky score. It's located walking distance to some great places to eat, the room was super comfortable, the staff was really friendly and helpful, the breakfast was delicious (real eggs and bacon!), and the outdoor hot tub was big and wonderful. Next time we're in Moab, we'll stay here again!

"Great stay in the perfect location in Moab!"
wconleynh, 20 Décembre 2017

We stayed here in late February as part of a 9 day tour of the desert southwest. We spent 2 nights at the BW Canyonlands to tour Arches and Canyonlands NP Thje hotel location is absolutely perfect. We were righ in the middel of town and walked to all the restaurants and shops. Plus, it's only a few minutes from the gates of Arches! The room was clean and spacious. The hotel was quiet and the staff was great. The included breakfast was just right to start the day and the breakfast room has a great view.

"Probably nicest hotel in Moab"
Canadian_Nomad22, 20 Décembre 2017

Although Arches is an amazing park with great sites the town of Moab does not have the best in the way of upscale hotel's. We recently stayed at the Best Western Canyonlands and although it is not the most up to date place, the rooms were clean, had adequate space and were quiet. The staff was very friendly as well.

"Comfortable and convenient."
Catherine H, 19 Décembre 2017

Very nice hotel. Central location and very helpful staff. Included breakfast is typical. Okay but not memorable. We have stayed here many times and like the spacious rooms and double split bathroom. Very nice decor and comfortable beds.

"Excellent place!"
Chelsea P, 18 Décembre 2017

We were expecting a different hotel when we booked but were pleasantly surprised with this hotel. The location is perfect...within close walking distance of several great restaurants and shops. The rooms are spacious and comfortable. There was complimentary hot chocolate all day in the lobby which is rarely the case and we were happy to have that. The breakfast was good and the staff was friendly. We will definitely stay here again!

Owner Response, 18 Décembre 2017

Greetings Chelsea P, We would all like to pass along a 'Thank You' to you for your recent review. Our location is optimal for all things downtown, and I am happy to see you enjoyed a variety of the restaurants in the area as well. It is always a small struggle working right next to so many of the yummy ones! The chilly months are secretly a staff favorite, not because of the off-season, but because the Front Desk finally gets to set up the cider/hot cocoa station. Come back in the summer and enjoy the iced lemon water we substitute the hot beverages for! Best Regards, Tricia Grawet Asst General Manager

"One of the best Best Westerns"
Mark V, 16 Décembre 2017

One of the nicest Best Westerns we have stayed at. Lots of restaurants within walking distance. Clean comfortable rooms. Ours had a couch and a chair with an ottoman. Staff was friendly and helpful. Express checkout made it easy to go home.

Owner Response, 16 Décembre 2017

Hello Mark V! Thank you for taking the time to leave us a review! I am so pleased to see that we were able to accommodate all of your needs - ensuring you enjoyed your stay in our beautiful desert! Please do come back and give us another chance to impress you, if you find yourself needing an adventure! Best Regards, Tricia Grawet Asst General Manager

"cozy in beautiful Moab, UT"
earlo812, 13 Décembre 2017

Off season in glorious paradise. This gorgeous hotel adorned in Christmas joy made our Moab trip memorable and warm. Hospitality and comfort were lavished on us! The amenities say "enjoy" (pool, health spa) and the food, cleanliness, great recommendations and greetings never betray that heart of welcome! Comfy beds, warm, quiet rooms, delightful breakfast--beyond the normal fare, felt like a labor of love, not a business. We are fans and we will be back. Every restaurant in this charming town was terrific too! Perhaps we shouldn't recommend it so highly--the secret will get out.

"Large updated rooms in a great location"
Barbara S, 11 Décembre 2017

Large, clean updated room. Comfortable bed. Friendly & helpful staff. Breakfast is typical BW - nothing special or fancy but certainly adequate. Great location - easily walk to restaurants and short drive to Arches NP.

Owner Response, 11 Décembre 2017

Hello Barbara S, Thank you for taking the time to write us a review of your stay! I am glad that you had a good stay and hope you are able to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Off season travel"
WendyL5, 10 Décembre 2017

This hotel is in the right location for food and entertainment. McStiff's (restaurant) is across the street, Papa Jays are in the parking lot - great lasagna, Moab Diner is up the street. The National Parks - Arches and Canyonlands, are maybe 15-30min depending on traffic. Hotel is clean and comfy. Nice front desk staff :)

Owner Response, 10 Décembre 2017

Hell WendyL5, Thank you so much for the wonderful review! Our staff loves hearing when they make an impact on a guest's stay! I hope you get to return to Moab again soon!

"Winter Sun Fun"
Judith B, 08 Décembre 2017

Went to Moab to participate in the Winter Sun 10K run. We chose this this property because of it's convenient location and quality of accommodations. We viewed the local parade from the upper deck while sitting by the outdoor fire. Charming evening to be in one of our favorite places. And did I mention the hot tub and pool?

Owner Response, 08 Décembre 2017

Hello Judith B, Thank you for taking the time to write us such a great review! The upper level deck is indeed the perfect spot to view our annual Light Parade! I am so happy that you enjoyed it! Best Regards, Tricia Grawet Asst General Manager

"Great outdoor hot tub"
pkat2017, 08 Décembre 2017

Significantly better than average Best Western Plus hotel... Well maintained property and the outdoor hot tub and pool are truly outstanding... Bring a glass of wine in a plastic cup and enjoy!!! Will return the next time in Moab.

"Great Hotel, Great Location"
Kim G, 05 Décembre 2017

Fantastic staff! love the rooms! Fun decore that matches the area! Great location! Yummy breakfast options. Eco friendly! Pay attention to the pet, bike, and smoking rules they have. Highly recommend this hotel!

"Don't trust resort-like setting you see on the photos - outdated decor."
C6165RXlindas, 02 Décembre 2017

We had high hopes with this hotel as it looked so nice and spacious. The staff at front desk wasn't too friendly. The rooms were out dated and bathrooms were tiny. You can't close the door once you sit on tint toilet. Saw other rooms. Same size bathroons. They use cheap microfiber sheets instead on cotton. Was so frightening at night with static lightening from the sheets when you move. Couldn't figure out what it was at first as well keep seeing burst of lights in the sheets. The best part of the stay was the breakfast and itsee attentive staff. Location is great.

"Great visit to Moab."
William B, 30 Novembre 2017

The Canyonland staff were attentive and helpful at every turn. A special shout out to Chris, Quincy, Morgan and Jamie for the fresh cookies, dining options, shopping and museum suggestions. Corey and Juan made breakfast a pleasure. I look forward to going back.

Owner Response, 30 Novembre 2017

Hello William B, Wow, thank you for your recent review! It prides us to know that we are providing a certain level of dedication and knowledge for each guest. We are so thankful to have found a team that clicks as well as ours! They will all be so delighted and grateful to read your compliments (Coree and Juan too!!) We look forward to visiting with you again, soon Sir! Best Regards, Tricia Grawet Asst General Manager

"A more quiet downtown hotel"
Gatta7777, 29 Novembre 2017

This hotel is set back a half block from Main St and continues down W Center, so you can request a more quiet room toward the rear. There is a lot of truck traffic on Main which so many hotels face. We took advantage of refrigerators in the rooms to pack lunches for our hikes in Arches NP + thirst-quenching beverages afterward.

Owner Response, 29 Novembre 2017

Hello Gatta7777, Thank you for the great review! We look forward to hosting you again soon! Best Regards,

"Wedding "
mwegy, 28 Novembre 2017

We made reservations approximately with in the same 15 min. As my sister in law and was told that the only rooms they had left were suites. Our price for our nightly stay was 150 + tax. She was told she could get a regular room for 100+ tax We both book. We all came here for my daughter's wedding. She also reserved a room there too. Our son and his wife wanted to stay where we all were but couldn't afford the price we were paying. The 150.00 per night. When we arrived we asked what the total with fees and taxes be 180.00 per night. So we switch hotels after one night stay and booked a room at another hotel. For around the same price my sister in law spent and our son and his wife stay at another hotel. Were were all at different hotels. When we went back to the best western to celebrate with my sister in law her room was the same as our room plus it had a extra chair lounge type. Something our room that we paid 50.00 more for???? Thanks BEST WESTERN CANYON LANDS For making this wedding memorable. The wedding went with out any problems! Except for our stay!!!

Owner Response, 28 Novembre 2017

Hello mwegy, I do apologize for any inconvenience or confusion that may have happened during your stay with us. I would love to find out some more details of your reservation experience so I may find out why rates and conditions were different. There are many ways to reserve our rooms, including third parties. I would sincerely appreciate you sending me an email with the details of your stay so that I can get to the bottom of it and make sure nobody else has the same experience. My email is [email protected]. I look forward to hearing from you! Best Regards,

"Very Nice Best Western"
415dantea, 28 Novembre 2017

Best Best Western I've stayed in. Front desk staff was great. Breakfast was good. Location and cleanliness of room was great. Only issue, The hotel has entirely too many kids. And, they were everywhere and very loud. We tried to enjoy some time in the hot tub one evening. Another couple was there with us. They ended up leaving because the kids were splashing water in the hot tub and screaming at the top of their lungs in the hot tub and pool. I believe the hotel needs to restrict hours that kids can be in the hot tubs. There are two hot tubs there. One should be kid free. Also, after a certain hour, there should be quiet hours at the pool. We were looking forward to enjoying the hot tub & pool areas. But, could not do so. We were there for three nights. Every night was the same!

Owner Response, 28 Novembre 2017

Hello 415dantea, Thank you so much for the glowing review! I am so happy that you enjoyed your time with us. Unfortunately we are not able to screen how many kids are in the hotel at any given time. We also do not have a lifeguard on duty to restrict the amount of children in our hot tubs. It looks like you came during Thanksgiving and during that time we have an abnormal amount of children usually due to the holiday travel. I hope next time you come to visit it will be during a quieter time so you may enjoy the hot tub more! Best Regards, Tricia Grawet Asst General Manager

"Great place to stay in Moab!"
Dawn D, 26 Novembre 2017

First of all, the staff was very friendly. I believe the front desk staff was Quincy, Jessica, Jamie and Morgan. Very helpful. The breakfast was extra special with the hostess Coree, who not only helped with food prep, but made the area clean and welcoming. She was very knowledgeable about the area, greeted guests, made conversation and had good information about the area. Juan and Mari were also very nice at the breakfast area. The room was clean - the housekeepers I had contact with were friendly and pleasant. I will stay at this hotel again.

Owner Response, 26 Novembre 2017

Hello Dawn D, Thank you so much for the wonderful review! Our Front desk staff are indeed an amazing team and we are lucky to have found the right formula with them! Coree is a newer member to our family but we are sure glad we found her! She has given us the extra sparkle we needed in the breakfast room! Juan is normally a housekeeper but he is filling in for a coworker that went on vacation. He is indeed an awesome guy and smiles all the time! Mari has been with us for some time and we definitely treasure her attitude and smile! I am so happy that you were able to see what a unique family we have here and I hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"comfortable and affordable"
Yvonne W, 23 Novembre 2017

great room, handy laundry, breakfast truly sustaining for day long hikes. If anything, the room was too large for just two of us, but the facilities were great. Parking was easy, and the desk staff very helpful

"Gateway to outdoor adventure."
cccmorris, 21 Novembre 2017

Moab is billed as the outdoor Capitol of the world. BW has a gem to make this adventure the best possible in Canyonlands property. Their staff went out of their way to make our trip the most pleasurable possible.

"Will return"
593alfreda, 17 Novembre 2017

Very pleased with the appearance of the hotel. Room was very nice, granite counters, fridge, comfortable bed. Hot breakfasts was very satisfactory. Would definitely stay here again. Always like the complimentary breakfast

"A True Oasis at the end of a day or Riding!!"
T1326YGlarryb, 15 Novembre 2017

The staff were all very friendly and helpful. The Folks that worked the Breakfast engaged in conversation with all guests if a way that you do not find in many hotels. Rooms were great, beds very comfortable and updated decor. I would absolutely stay here again!!

"Perfect for Riding and Resting"
X788JWjohnj, 14 Novembre 2017

Best Western Plus Canyon-lands Inn was awesome. Rooms were clean and extremely friendly staff. The pool and hot tub made the trip for the three of us old guy's riding dirt bikes on the trail systems. You can't beat the breakfast being able to walk out of your room and having full breakfast availability before your adventures.

"Great budget hotel"
Lanette N, 14 Novembre 2017

We stayed here as a base for arches and Canyonlands. It's a great hotel...a little dated but it is clean. The breakfast is good and the attendant there is wonderful. It's also walking distance to several restaurants. It was a great choice!

"Moab Best Western Plus"
collinl737, 12 Novembre 2017

The Bed was not great, I have stayed at the Best Western Plus in Encinitas Ca and the Bed was Much better!! Otherwise it was a great stay. All Best Western Plus hotels are all pretty good and I would recommend staying.

"Small Hotel with a Resort Feel"
Bill S, 12 Novembre 2017

When traveling through the western United States, a good bet typically is to stay in a Best Western. The truly is the case when staying in Moab, UT. The Canyonland Inn is in the heart of Moab. Many art shops, restaurants, etc. are within a short walk from the hotel. The hotel itself is built like a mini resort. Great outdoor swimming pool and huge hot tub are beautifully designed. An upstairs breakfast room and outdoor seating give great views of the surrounding mountains. The hotel rooms are wonderfully appointed as well. Unlike most chain type carbon copy hotels. Best Westerns are uniquely different from each other. Usually, adapted to the region of the country and landscape. That brings a warm feel to Best Westerns. One down side, Best Western's new logo and branding is horrendous. The logo give no warmth or feel as the old logo that we grew up knowing and loving. Ok, that might be a little petty on my part, but Best Western, "bring back the old logo"!!

"Loved this place!!"
Janis S, 09 Novembre 2017

Chris at the check in was so helpful friendly and pleasant. He gave us al the information we needed without us asking. When we asked where to eat he gave us excellent choices. Breakfast was great and the hot tub and pool fantastic.

"Best Western canyon lands Moab Utah"
travist991, 08 Novembre 2017

I was very happy with the my stay at this hotel. Location, amenities, service were among the best. U would recommend this hotel to family and friends, and have already booked this hotel for multiple nights in the future.

"Great Hotel and Nice Location"
Craig-World-Travelle, 06 Novembre 2017

Really enjoyed out three night stay here. Room was large, clean and comfortable. We both slept great. The wifi was very fast with good coverage. The free breakfast was amazing - everything you could want and all was delicious. Hotel stay were very helpful and friendly. The laundry room was also very nice. We did our laundry in one hour. Hotel was also in a good location. There were about 10 places to eat within a block or two. This is the nicest hotel I've stayed in of this category of hotel. I will definitely stay here on next visit.

"Great Place"
Jessalyn88, 06 Novembre 2017

Clean, modern decor, great breakfast, fun pool, friendly/helpful staff. Right on main street, easy to find, lots of shops and restaurants. I would recommend staying here. I will definitely be coming back.

"Could not be more pleased...."
Zecol316, 06 Novembre 2017

We've stayed at this Best Western three times over the past five years and each and every stay has been as enjoyable as the last. We've stayed at other Moab properties and they've all been fine, but this property stands head and shoulders above the rest. The location, staff attentiveness, updated decor, room amenities, and breakfast could not be improved upon!

"A MUST STAY!"
DonHalazon, 02 Novembre 2017

This is a fantastic hotel in the middle of Moab but it is extremely quiet in the rooms! The rooms are excellent and the bed is fantastic! The breakfast is excellent and the customer service is a 10 plus!!

"Better than expected"
waynew403, 02 Novembre 2017

Nice accommodations. Beds comfortable, as were pillows. Carpet clean. 3 trash cans. Two separate vanities and sinks. Good shower. No problem connecting to internet. We would definitely stay at the Best Western again.

"Bicycling in Moab"
Judith C, 01 Novembre 2017

Our bicycling group came to Moab to experience road biking in the area and we stayed in the Best Western -Canyonlands Inn. It was a great experience. We had wonderful accommodations right in the heart of the town. And we could bike to the bike paths without riding on the main road. We had a great breakfast and a wonderful patio to hold our end of the day talk and prep for the next day. Very nice.

"Great location"
NonaKim, 29 Octobre 2017

While the front desk check in experience was iffy (slow, antagonistic, edgy and frustrated would be how I'd describe him) the hotel's location and amenities make it an easy stay. You can walk everywhere, parking was easy and the Italian restaurant in town is 50 steps from the hotel. The breakfast buffet in the morning was great - good quality food, excellent views in the seating area (inside and out).

"Very nice"
kathrynt99, 27 Octobre 2017

The staff were very helpful. The breakfast was very good with items for everyone from fruit to bacon and eggs. The outdoor breakfast area was also nice. The only negative for me was the cost and the room was not very quiet. We were able to hear the guests above us walking around quite clearly which I did not expect for the price.

"The Place to Stay in Moab"
Christine F, 26 Octobre 2017

I chose this hotel in Moab based on its location and a previous experience at another Best Western in Maine. It was a good choice! We spent three nights here in a very spacious and comfortable king room. We were on the second floor, just off the set of steps. I was a bit concerned that it would be noisy (especially with the breakfast room up the hallway as well), but all three nights were quiet. The bed was comfortable and the having two full sink areas was a great plus (though the lighting over the exterior sink could have been better). No need to eat breakfast out! The complimentary breakfast was very good and the service providers could not have been nicer! The hotel is centrally located and walking distance to restaurants and shops. It is only a five minute drive to the entrance to Arches and about 30 minutes to the Island in the Sky district at Canyonlands. I would recommend this hotel with no hesitation!

"Not bad but too pricey!"
Wilhelm64, 25 Octobre 2017

The hotel was clean, nice, great staff and breakfast but wasn't worth the price. Over $300 for one night in a tourist trap of a town. Way too much! Other than that everything was fine and loved seeing the national parks there.

"Great hotel in centre of Moab."
AngelaEardiston, 24 Octobre 2017

Very clean hotel, large rooms, excellent free breakfast. Could not fault this hotel ,staff were good especially lady in charge of breakfast room who went out of her way to make sure guests had everything they needed. Would stay here again.

"Still our favorite hotel in Moab!"
Live4VacationTrips, 23 Octobre 2017

Given a choice, our family always chooses the Best Western Canyonlands in Moab. This hotel has fantastic service, a great pool and hot tub (two levels with a waterfall), the best location for being in town, and is not only quite clean but well furnished. We again used their bike storage for our beloved carbon fiber mountain bikes and felt comfortable doing so (not to mention that they are FAST to come down to let you in and out, and always friendly too). This is the best Best Western (or Best Western Plus) we have ever stayed in. It is above the level I expect when I think of the Best Western brand. On this visit Quincy and Chris at the front desk were both so helpful! Quincy went out of her way to help us extend our reservation beforehand (took the initiative on her own to call back days later when an opening occurred). Chris even called out to us in the parking lot and gave us his parking space on a busy night. The service at the breakfast bar, bike storage, and everywhere else was similar. Freshly baked cookies appear in the lobby every evening at 7pm. House cleaning was efficient and friendly. The management of this hotel must be doing its job well. The only downsides are that this hotel is never cheap, and in fact can be pretty expensive during high season. If you're looking to bring your dog there are no pets allowed. Finally, parking can sometimes be tight on really busy evenings in town (even with the parking permit tag they give you). In my opinion, this is the best hotel in Moab. We will stay here again every chance we get.

"Best Best Western"
E8078OFbrianc, 23 Octobre 2017

This is definitely the best Best Western we have stayed at. The helpful staff, great breakfast, secure bike storage, and central Moab location for dinner and shopping are some of the highlights that will make the decision to return in the future a no brainer. I need to also mention the great hot tub and pool and the comfortable beds.

"Loved being in the town "
Gill C, 16 Octobre 2017

Really enjoyed our stay at this hotel. Comfortable room but two things made it stand out from the rest. The reception staff were friendly, helpful and very smiley! We also loved bribing in the centre of town as we could walk out and visit restaurant and shops during the day and evening. Of course the main reason for staying there was because we were close to Arches and Canyonlands national Parks

Owner Response, 16 Octobre 2017

Hello Gill C, Thank you for taking the time to write us a review of your recent stay! I love hearing when our guests have a positive experience! I will be more than happy to pass your compliments on to our staff! Best Regards, Tricia Grawet Asst General Manager

"Great Hotel"
joesK1011CB, 15 Octobre 2017

Great staff, clean and relatively quiet for the middle of town. Walking distance to a lot of shops and good restaraunts. I only gave a 3 for value but all the (similar) hotels in the area seem to be in the same price range.

Owner Response, 15 Octobre 2017

Hello joesK1011CB, Thank you for taking time to write us a review of your stay. I sincerely appreciate your kind words and great review! Come stay with us again soon! Best Regards, Tricia Grawet Asst General Manager

"Great Stay"
Rhonda J, 14 Octobre 2017

Stayed in a suite for our party of 7. Plenty of room for all! Clean, comfortable rooms. Only downside was street traffic and delivery trucks in early morning. Earplugs and white noise machine took care of that second night. Great location.

Owner Response, 14 Octobre 2017

Hello Rhonda J, Thank you so much for the awesome review! It is great to hear that our Suite had plenty of room for you and your party! Downtown Moab can indeed get a little noisy so if you ever have that issue again please let the front desk know and we will happily put an extra fan for white noise in your room. I hope you get to come back to Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Stop here when in Moab"
Ed-Arleen, 12 Octobre 2017

Great Motel to use as a base of operations when touring Arches and Canyon Lands region. Within walking distances of great restaurants. The staff was excellent and the breakfast staff was the best in 20 yrs of travel.

Owner Response, 12 Octobre 2017

Hello Ed-Arleen, Thank you for the great review of your stay! I am so happy to hear that you appreciated our hotel and our location! Thank you as well for the absolutely amazing comment regarding the breakfast! The breakfast staff will be so happy to hear your compliments! Best Regards, Tricia Grawet Asst General Manager

"Overpriced motel"
Paul C, 12 Octobre 2017

The only advantage of this place that charges the rates of a 5 Star hotel in any major city is that you can walk to bars and restaurants in Moab. Avoid it unless you enjoy being overcharged or that you must stay in Moab and do not want to sleep in your car.

Owner Response, 12 Octobre 2017

Hello Paul C, Thank you for taking the time to write us a review of your recent stay. I do apologize that you felt we were overpriced. We do indeed do a weekly price comparison with the other hotels that are in our value range to make sure we are in-line with what they are charging. Unfortunately Moab can be spendy at times depending on the time you choose to come and what hotel you ultimately choose to stay at. We do offer less expensive rates during the off season and I hope you will take advantage of those rates and stay with us again! Best Regards, Tricia Grawet Asst General Manager

"Definitely Stay Here!"
U7298BDjohnk, 09 Octobre 2017

Beautiful decorated, spacious rooms, impeccably clean. The breakfast has everything available you could dream of. The breakfast room is very large with a smiling attendant. It is also close to interesting shops and restaurants. We will be back!

"Still a Favorite"
Lester S, 09 Octobre 2017

Have stayed here before. Glad we could get a room here again on a busy week end. Still clean, quiet & comfortable. Very convenient location. Walk to restaurants & stores. Very good breakfast. Service was excellent even though the place was full.

"Good choice"
User, 08 Octobre 2017

We stayed here for two nights while visiting Arches NP. Hotel was located right in center of town, making it easy to access shops and dining . About 5 miles from entrance to Arches. Staff very attentive and hotel has an outdoor top floor with loungers and tables and chairs that you can access during the day or after hours. We sat up there and enjoyed a cocktail after a day of hiking Arches. Hotel room was typical hotel room, but it was extremely clean, carpeting clean, bathroom clean. Bed very comfortable and housekeeping did good job when cleaning. I think this is probably the best place to stay in Moab. Never stayed in a Best Western before, was impressed with this hotel.

"One step below 5 star Ritz or Four Seasons"
Bruce F, 07 Octobre 2017

One step less than a 5 star such as Ritz, Four Seasons, and such. The room was attractive when i first walked in. I sent a pic to my wife. Layout was terrific. Bed was very very comfortable. wi-fi worked perfectly. TV was perfect. AC and heat was perfect. Carpet clean. Housekeeping did a great job every day. Breakfast was better than expected. They had everything you'd want for breakfast. Coffee was good. Staff was very attentive. Location is directly in center of town. I stayed at Best Western across the street last year. Both are great. This one is better.

"One of the best in town."
A9530MBmichaelt, 02 Octobre 2017

Very nice, clean, good locations. Would have been nice to have real glasses and cups, instead of plastic and Styrofoam. Very nice pool and spa. Close to all attractions. The hotel is set back from the street and is easily missed. Only a sign and driveway, the hotel is set back. Easier to approach from the back of the hotel.

"Moab rocks!"
William M, 01 Octobre 2017

Great vacation area, lots to do and great hotel. Rooms were spacious and staff was friendly and accomodating. Parking was a little lacking on some nights if you got in late but we still found a place to park

"High Desert Oasis"
Sandra C, 01 Octobre 2017

This is a excellent hotel to stay at in Moab. It not only is near Arches National Park, but also not too far from Canyonlands National Park & Dead Horse State Park. We stayed 4 nights and it felt like home. It was quite, clean, and the staff were very friendly. We didn't get to use the pool or hot tub because the weather had turned cool the days we were there, but it looked very inviting. We especially liked the upstairs terrace. It has a small fire pit with lounge chairs around it, but also to the sides there are tables and chairs for viewing the pool and street below. Everyone (including other guests) were friendly. It also has a small little place to do some laundry (which we did). The morning breakfast was excellent! Will definitely go back and stay again sometime.

"Amazing amenities"
Jdieck, 30 Septembre 2017

We stayed in a two bedroom suite that was more like a little apartment. Very clean. Two huge bathrooms. There was a kitchenette with a fridge and actual freezer. Two balconies. Very nice pool and hot tub. Hot breakfast was included.

"Excellent for a night or two in busy moab"
CLJ_DK, 29 Septembre 2017

You dont really come to Moab to stay in an inn, but BW certainly offers what you need - clean rooms and a good nights sleep. Everything else is as you can expect out of BW, so nothing to fear just enjoy

"Just ok. "
NYCSunshine42, 28 Septembre 2017

We got a standard 2 queen bed room. Our room was on the first floor. The room was dark even with all the lights on, the carpet was old, and the bed was just ok. Also the air/heat was so loud. It's not auto controlled so you have to turn it in or off whenever it gets too warm or cold in the room. And the door to the bathroom was so close up the toilet, it was hard to open. The good thing about this hotel was it's location, it's right in the main area for shopping and eating at restaurant. And the breakfast was great. Just ok.

"One of the best hotels that you will find any where!"
carlt816, 28 Septembre 2017

Excellent staff and extremely well maintained property. We have been coming here over the past 7 years and the property is continually maintained and updated. Right in downtown Moab. Highly recommend staying here.

"Jlcj"
jlcolopy1978, 26 Septembre 2017

This is my third year staying at this hotel. I love it. It is a bit on the expensive side of things but it is worth it. The rooms were great. Location is amidst lots of shops and local restaurants. I highly recommend it.

"Great Motel"
Evelyn C, 26 Septembre 2017

The staff was extremely polite and friendly at check in and check out. Room was nice and cozy with great internet WiFi service. Centrally located with good restaurants all around. Best breakfast of all Best Westerns we have been to.

"Best Accommodations in Moab"
Susan G, 22 Septembre 2017

We spent 13 nights at 7 different properties during a 2 week road trip through Utah and Arizona and this Best Western Canyonlands was the best hotel we found. Everything you could need is available here. A really good breakfast is included, there is a great pool & spa area, laundry facilities, fitness center and more. The location is great too...right on the main street and just minutes from Arches National Park along with Canyonlands National Park and Dead Horse State Park. The staff is super friendly and helpful and we would definitely stay here again.

"Good Standard Hotel"
TomLuchetti, 20 Septembre 2017

The room was large, but there were hints of prior smoking. Well-maintained. Good "free" breakfast with lots of choices. Centrally-located in town, but that's no big deal except for being able to walk to several good nearby restaurants.

"This is where you should stay in Moab"
JoJoluvstravel2, 18 Septembre 2017

This hotel was fabulous. It was centrally located near lots of restaurants and shops. Most importantly, it is a very clean hotel with a great staff and comfy beds...what else do you need? How about a nice breakfast room with an outside deck and lots of choices for breakfast, a nice clean pool...wifi...and a staff that works hard to make your stay wonderful. This is a great example of a successful business.

"Great place to stay"
Ian and Helen S, 17 Septembre 2017

We stayed here as part of a fantastic 2 week self drive trip, starting at Grand Canyon, then onto Monument Valley, then Arches and Canyonlands, Capitol Reef, Bryce Canyon and Zion. We stayed inside all the parks apart from Arches and Canyonlands, (where you cannot) and Moab was the obvious base for both. We chose Best Western as we have always had good stays at others in America and this was the best one of them all! Service from the front desk was excellent, including being able to recommend local restaurants, the room was spotlessly clean and spacious and the icing on the cake was the pool and hot tub, both of which were excellent and just what we needed after spending time on the trails. Breakfast was basic but adequate (and plastic plates and cutlery), but the location on the first floor terrace was very nice. Great base for the two National Parks and in a great location right by the restaurants and shops.

"Town Center"
John S, 17 Septembre 2017

Just what you would expect from a Best Western, good room, clean and comfortable. It has no restaurant but walkable to restaurants and bars. The breakfast is adequate and included, with a nice outside eating area.

"Awesome trip. Awesome Staff. Great hotel!"
jeangould22669, 17 Septembre 2017

We stayed at the Best Western over labor day weekend and had a total blast. The staff was amazing and hotel itself was great. When I checked in they handed me a packet of local hiking trails with a hand written note, just because I mentioned we were coming out to hike. The front desk staff helped us get checked in early and were incredibly helpful the entire stay. The breakfast we fantastic with many options. The staff running the breakfast we also super helpful and friendly. The location of the hotel was great for walking around town to many restaurants and shops. Made it easy to get out for a drink, some food or just to browse the stores. The rooms were fine in the hotel, but the staff and location of the hotel are really what made our staff. Everything was clean and nice. No complaints here. Just an awesome time and I'd definitely go back!

"A wonderful experience!"
ChristyLund, 12 Septembre 2017

I agree with other reviewers that this is the "best" Best Western Hotel we have ever stayed in and, actually, one of the best run hotels one could experience. From the moment we checked in, through-out our stay and with great recommendations about the area, the wonderful housekeeping staff, the friendly team in the breakfast area and then with assistance with our luggage, we could not have asked for a better experience. The management of this hotel obviously wants to make certain all guests enjoy their time in Moab and they spend time properly training everyone. On our trip we did stay in some 5 star resort hotels (costing almost $600 per night) and the experiences were no better than what we enjoyed at Best Western Canyonlands for much less money.

"Moab BW Canyonlands Rocks"
PCHTourofalifetime, 12 Septembre 2017

We loved our stay! The gentleman who was at the desk the night we checked in was kind enough to set aside a plate of cookies because we were headed out the door and were not going to be back until after they put the cookies away. We ordered a rollaway bed and we had barely hung up the phone when it was at the door! The pool area is exceptionally gorgeous, huge pool, huge hot tub, plenty of chaise lounges, beautiful nighttime lighting! Everything was so clean, including the guest bathrooms in the halls. The fitness room was very well equipped with well-stocked water, wipes and towels and the temperature was appropriately cooler which I have not found to be the case in many other hotels. Breakfast was one of the best we've had at a breakfast-inclusive hotel. Despite a very busy Labor Day weekend, staff made us feel wanted and pampered. LOVED IT ALL!

"Excellent hotel!"
Carlo d, 07 Septembre 2017

All around great hotel! Great location, great pool and jacuzzi, awesome view from breakfast deck on top of the roof. Rooms are very nice, clean and easy accessible. If there is one thing to improve it would be the hallway to the rooms. It looks a bit outdated.I would stay here again!

"Excellent Hotel"
Mary c, 06 Septembre 2017

A lovely friendly hotel with excellent facilities. The rooms are large, the beds comfortable, the swimming pool a reasonable size, the sitting areas are great and the whole hotel is very well cared for. It is in a great location too.

Owner Response, 06 Septembre 2017

Hello Mary c, Thank you for taking the time to write us a review of your stay! I am so happy to hear that you enjoyed your time with us and appreciated our Hotel! Please come see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Comfort and cool"
Catherine C, 04 Septembre 2017

The temperature in Moab was in the 90's during our stay, so a cool and comfortable hotel was a must. The Best Western was very accommodating and conveniently placed in the centre of Moab. The hotel has a swimming pool, an excellent guest laundry which I used and the car park is most convenient too. I made some new friends in the laundry room as other guests helped each other working out the machines! Good breakfasts available upstairs with staff available to help out. Our room was a good large size and well planned.

Owner Response, 04 Septembre 2017

Hello Catherine C, Thank you so much for the great review of your stay! I am so happy that you had a good time and that our amenities pleased you! I hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Best Best Western I ever stayed in"
Daddyandy11, 02 Septembre 2017

Great service, Really nice people, clean, in the best location in the middle of town, pool was a great cool down, and great cookies at night ohh the lemon water. Breakfast was pretty good, but better then most free breakfast

Owner Response, 02 Septembre 2017

Hello Daddyandy11, Thank you so much for the amazing review! I am so glad that you enjoyed your stay and I hope you come back soon! Best Regards, Tricia Grawet Asst General Manager

"Perfect location and fabulous staff"
shaspabasket, 01 Septembre 2017

We loved this hotel- just a few miles from Arches entrance and within walking distance to downtown. Spacious rooms, nice pool to cool off from the afternoon heat and relatively quiet. Continental breakfast had a lot of variety and we especially enjoyed watching the sunrise on the upper deck. What made this hotel stand out was the staff! From helping us with luggage to choosing restaurants, they were kind, informative and overall fabulous. It seems like our children left something in the lobby every day and after touring, we would come in to have it waiting for us. The housekeeping staff offered our kids extra bear soaps which they loved! Quincy especially was incredibly attentive and kind, giving us an extremely late checkout on our last day so we could enjoy a little bit more time in Moab. I felt like we had 5 star service, which is not at all normal for this class of hotel. It went a long way toward making these tired travelers (this was the end of a 2 week trip) feel like we were at home.

Owner Response, 01 Septembre 2017

Hello shaspabasket, Thank you so much for the lovely review! I love hearing how good of an experience you had with us! One of my favorite places is the upper deck in the morning as well! Our staff will be so pleased to hear all of your compliments as our customer service is our utmost priority! Quincy is indeed invaluable to us and all of our guests! I hope that you and your family get to return again soon!

"Don't miss this gem"
david65, 30 Août 2017

All my wife and I can say is Wow, fantastic. We rode our motorcycle from Ontario, Canada to Moab for time away from work,the kids and responsibilities for a while. We struck gold here at the Canyon Lands Best Western. There are 2 BW in town. Canyon Lands should be your choice. Check in was amazing, professional as well as informative. Chris at the desk looked after all our needs for the weekend. Park secrets, dinner reservations as well as recommended sites to see. We had a king suite overlooking the pool, spa area. Outdoor spa, sunsets and views. Wow. The room was a good size. Modern with lots of plug ins for your mobile needs. Bathrooms were spotless and modern. Housekeeping was A+. Our king bed was very comfortable with very nice linens. Lots of pillows too. Your only 25 feet off main where all the restaurants and shops are. Perfect for walking anywhere. After our trip to Arches National Park we returned to the hotel for a swim. 2 level big hot tub. Nice jets and very hot! The pool was spotless and being outdoors very open and no pool odours like most hotels. Lots of big pool towels and beautiful lighting. Look on line!! Complimentary breakfast was first class. Vast selections of food and fresh fruits. The breakfast room is located on the second floor with a huge outdoor deck wrapped around the whole room. Amazing. We even looked for something out of place. Couldn't find 1 thing negative to say. In our opinion, it's the best BW we stayed in out of the 10 we used getting there. It's a must stay ++. Do yourself a favour and check it out!!! Made our 8,000 mile trip our best so far. Thank you to all the staff that make it work. Must have a great management team. Thanks BW.

Owner Response, 30 Août 2017

Hello david65, Thank you so much for the amazing review of your stay! Guests like you are why we love our jobs so much! Chris is definitely an amazing asset for our hotel as is our cleaning and Maintenance staff! I am going to print this review and hang it in our Break Room so all of our staff can see how pleased you were with your stay! I truly hope you get to return and stay with us again soon! Best Regards, Tricia Grawet Asst General Manager

"Moab trip"
ctrab, 27 Août 2017

Just returned from our stay here. We loved it. Pool area and hot tub are beautiful. Breakfast is great. Hot breakfast in a beautiful setting. Rooms are large and clean with two sinks and sofa bed front desk staff were very helpful. Advised us on places to go. And gave me toothpaste and toothbrush when my son lost his.

Owner Response, 27 Août 2017

Hello ctrab, Thank you so much for the great review! I love hearing that our staff did a wonderful job taking care of you and your family! I hope you get to come visit us again! Best Regards, Tricia Grawet Asst General Manager

"Great place!"
Gizmo5841, 27 Août 2017

Stayed for 2 nights while visiting the area. Very happy with the outdoor area for breakfast in the morning and the fire pit in the evening. Best variety of breakfast at a Best Western Plus that I have been to. Nice room and bathroom.

Owner Response, 27 Août 2017

Hello Gizmo5841, What a great review, thank you! The upstairs patio area is indeed my favorite area of the hotel so I am so happy you enjoyed it! Come back and see us again! Best Regards, Tricia Grawet Asst General Manager

"A fantastic Best Western!"
AnnieKats, 25 Août 2017

We stayed here for 2 nights during a road trip to Moab. The room was spacious and clean, and it had a nice little couch too. We took advantage of the hot tub, which was a great way to unwind. The free breakfast was very good with lots of options. It's close to the national park and it's walking distance to a variety of restaurants/bars. I would happily stay here again!

Owner Response, 25 Août 2017

Hello AnnieKats, Thank you so much for the wonderful review! I love that you had a great time and feel that it is the highest compliment for one of our guests to say they will stay here again! We hope to see you soon! Best Regards, Tricia Grawet Asst General Manager

"Good Hotel"
Jasper B, 24 Août 2017

Great situation within Moab, very good pool, very helpful service. Rooms clean but basic, breakfast okay. Has an exercise room and a good washing room. Staff suggested some very good places to visit off the beaten path (DEAD HORSE POINT)

Owner Response, 24 Août 2017

Hello Jasper B, Thank you for the review of your stay! I am very pleased to know that our staff recommended some good places for you to visit while you were here! I hope you have a great day! Best Regards, Tricia Grawet Asst General Manager

"Girlfriend trip"
Barbara T, 24 Août 2017

I took two girlfriends to Moab for their first visit to this fabulous town. We stayed at Best Western Canyonlands Inn where my husband and I have stayed many times. We all found the room to be lovely and the beds very comfortable. The small sleeper sofa was reasonably comfortable as well. Since there were 3 of us in one room we were very grateful for two sinks. We enjoyed the pool after our hikes in the parks and greatly appreciated being near several nice dining options. We will be back!!

"Great location"
OffWeGo6, 24 Août 2017

This is a clean hotel with fairly large guest rooms located in the heart of Moab, walking distance to many restaurants and shops. Pool and hot tub area large and well stocked with towels. Full hot breakfast, including bacon, sausage, eggs, waffles all included with the price of your room. Apples, lemon water and coffee free all day. We were granted extended check out and the staff was more than accommodating. Great place to stay while in Moab

"Right in the centre of Moab"
CandS_Kbt, 23 Août 2017

Canyonlands Best Western was a real find. The location is excellent, right in the middle off Moab a bustling friendly town. The rooms were excellent, a good pool just right after a day in the heat of the National Parks. The staff were friendly, helpful and efficient... would recommend.

"Poor value"
yousah, 22 Août 2017

Moab has a supply and demand situation that the local businesses take advantage of by price gouging their guests. The demand side of the equation has failed to take advantage of their resources such as TripAdvisor. If this hotel is rated based upon its pricing then it fairs poorly. Far too many guests give it high ratings despite being charged outrageous amounts of money for this mid-level hotel. We were told that this place had been updated. I had stayed here 3 other times since the late 1980s and it used to be super nice and reasonably priced. The hallway still has the old beat-up wainscoting on the walls, and the doors throughout the building have far too many coats of paint on them. The sidewalks in the rear of the building have settled quite substantially and are stained. The rear of the place looks quite dumpy. The front check in desk almost always has a line of guests looking to check in. The rooms are quite small for the price, and after paying $325 for a room with two beds, we were charged an additional $25 for a rollaway bed. We asked for a late checkout due to the roads in Arches NP being paved and slowing people's sight seeing plans down. Our request was approved, but only after being told that we needed to be certain to tell them exactly when we returned to the hotel in case we didn't need the late checkout. We ended up not needing it, but didn't need to be admonished at requesting a late checkout after paying well over $300 for this place. Breakfast was no better than a Motel 6, and there was only one person working in the breakfast area. ALL of the tables were dirty, and the lady manning that area couldn't keep up with keeping the food stocked. Moab is essentially a small town that gouges its guests/customers, and this hotel provides Motel 6 service and Marriott prices.

"Great Location"
94nginat, 17 Août 2017

This BW is amidst shops, restaurants and tourist attractions. The staff was pleasant and helpful. The room was very clean and beds large and comfortable so it was surprising how tight the restroom was. The pool area and jacuzzi appeared very inviting and it was a bonus breakfast was included in the above average BW price.

"Our 2 day stay"
_peggybryan68, 15 Août 2017

First impression, very impressive just as I had hoped! Staff at desk were prepared, smiling, very helpful and personable!!! You felt comfortable asking silly questions! They knew their stuff! The rooms were more than I expected with the beautiful western decor and impressive western art!! Horses come to your back fence or your facing the Colorado river!!!! Cleanliness beyond expectations. Then those Wranglers!!!! Took my young granddaughter and we had a fantastic ride. Jake is Perfect for this job. He as Devin and Heather put safety first and even though I'm experienced they did not talk down to us as is done sometimes. Jake spent time talking and checking with my granddaughter and made her feel easy. This activity is worth every dime. I have been on others but this was the best yet. These are the kinds of wranglers you want at a place like this. Professional all the way yet very funny and easy going! The BBQ all you can eat right after our ride was terrific!! Delicious, great treat and good price! The lavender bushes and grounds were immaculate!!! I did not see one blade of grass out of place or trash anywhere!! There was a horse shoe pit as well. A museum that was great. The large pool and hot tub and facilities were excellent. Now, with all that being said I have to share my concerns about the two steaks we ordered. One filet and one ribeye. My son's was so tough he actually choked and had to leave the table. They replaced his meal with a good steak. Because of the drama with his steak I struggled through my Rare tough filet that I had ordered medium. They gave me20% off but the whole dining experience was very disappointing. With Everything else being great it was surprising. The service was very good but the steaks were not. The bar was great and the buffet was good. I'm telling you this because this is fixable and the chef needs to pay attention!!! We thought the stay was fantastic other than the above mentioned.

"Highly Recommend"
douglasa713, 14 Août 2017

We stayed here for 2 nights and would definitely recommend this hotel to anyone staying in Moab. The location was excellent, the staff was friendly and helpful, the pool was great. An overall great stay.

"Clean and Convenient"
TexasLonghorn6, 13 Août 2017

There are limited options in Moab so this hotel checked all the boxes. It was clean, had plenty of parking, room was ample and clean, pool was also clean, location was on middle of main street making walking to dinner easy. It was a short drive to Arches and "convenient" to Canyonlands (no place is really convenient to the park). I would stay here again if in the area.

"fantastic"
loraine01, 10 Août 2017

stayed 3 nights here in July. we had booked 2 night through expedia and one night free with reward points. at check in the staff easily fixed things so we could stay in one room despite 2 reservations. it was done pleasantly and easily. the room was clean . beds were comfy. lots of plugs. one day on our way to breakast we saw room being cleaned and all of them were even pulling the fridges out to clean BEHIND them never mind in the fridge!! the breakfast had lots of choice. loved the mini waffle maker. the deck was beautiful to eat outside. the pool area is gorgeous and I had it to myself for 2 hours one morning...heaven!! love this paradise! hope to visit again!!!

"Stay"
776tylerk, 08 Août 2017

Cleaning staff where horrible and slow I won't tell anyone to go to this best western I'd send them to the holiday inn Express it's definitely a lot more people friendly and cleaner but this hotel is in a good location

"Road Trip"
Pcurran5961, 06 Août 2017

Having walked in with no reservation, we were greeted by a young man who was professional and had a great since of humor. The hotel was very nice, clean and located in a great location. Highly recommend!

"Great location for Hiking Arches National Park"
cheryl a, 02 Août 2017

We booked our room on Priceline Express Deals - so the cost was awesome, but you can't always count on that! We were very impressed with the cleanliness, location and staff. Rooms were not fancy, but were clean, free Wi-Fi, and free breakfast. Apples and fresh lemon water in the lobby, plus a little snack bar. I would stay here again.

Owner Response, 02 Août 2017

Greetings Cheryl A, I am absolutely delighted to hear that we were able to impress you! Thank you so much for your wonderful review of our Best Western. Please do come back and see us again. We are in the midst of working out some exciting changes in the future. They will surely not disappoint! Best Regards, Tricia Grawet Asst General Manager

"Excellent Stay"
xuanhuyt, 02 Août 2017

Had a great stay at this BW Plus hotel. Clean, roomy and comfort bed. Breakfast is A+ with great tender, generous staffs. Foods are way better than most other hotels with lots more selection. Parking lot was full, hard to find space to park.

Owner Response, 02 Août 2017

Greetings Xuanhuy, Thank you so much for taking the time to leave us such a kind review! I will happily pass along your compliments to the rest of the staff. We hope you will come and stay with us again, if you are ever in our area! Best Regards, Tricia Grawet Asst General Manager

"Luxury Night"
GRIMS, 01 Août 2017

The hotel afforded us a quick check in and check out. The pool was a bit crowded and we gave it a miss. We had breakfast in the open air terrace as it was a beautiful morning. The staff were very efficient. we chose it for its location and we were not disappointed.

Owner Response, 01 Août 2017

Greetings GRIMS, Thank you so much for you review! Our entire staff all work very hard to ensure each guest is met with the best service possible from Point A to Point B of their stay! I must insist that you come back and stay with us again soon, if only to go outside and enjoy our pool! With temperatures in the 100's, it is quite refreshing, and a dip surrounded by those La Sal Mountains, you can't beat it! Thank you again, dear guest. Best Regards, Tricia Grawet Asst General Manager

"Fantastic Stay in the Heart of Downtown"
Shelly G, 01 Août 2017

This hotel was one of the best I have ever stayed in. Very clean, great service, and great location. We came with a child and an infant, and it was still convenient to access downtown amenities. We were able to step out, walk around town to see the shops, and pop back at our hotel whenever we needed to. We slept great. We loved the extra seating area so we could still hang out easily after the kids went to bed. A great stay--I highly recommend it.

Owner Response, 01 Août 2017

Dear Shelly G, Yours is the type of review our property strives for! On behalf of our entire staff - Thank you for the compliments! As a mother of little boys myself, I know all too well the difficulties of traveling as a family. It is a joy knowing that you & your family were able to feel right at home. Our updated rooms, dedicated staff and convenient location, no doubt make us an easy choice to continue to make! We do hope that you will come back and give us a chance to 'Wow!' you, again! Best Regards, Tricia Grawet Asst General Manager

"Good stop over"
Logiboss, 31 Juillet 2017

Nice clean hotel good for a stop over. Breakfast has a good choice, pool looked nice but never got time to use it. Good location next to the Main Street with shops within 2 mins walk from hotel front door.

Owner Response, 31 Juillet 2017

Greetings Logiboss, I am so pleased to hear that our property was able to meet all your needs! Thank you kindly for taking the time to leave us a review! Please come back and see us again; Our swimming pool is great, however the two-tiered hot tub is heaven! Best Regards, Tricia Grawet Asst General Manager

"Stop at Canyonlands"
GMRFG, 27 Juillet 2017

This was our 2nd Best Western on this 22 day trip and I would rate it average. It was clean and comfortable for a quick stay but it looked old. The lobby was small but had nice ameneties - water, coffee, apples and sometime cookies. The pool was small and not inviting - we didn't use it. The free breakfast was nice but the food options were not great. i will say it was conveniently located for our visits to Canyonlands and Arches and to local restaurants and stores.

"Great pool area and walkable to everything"
Colleen M, 26 Juillet 2017

I booked the Best Western Plus Canyonlands after a local bed and breakfast canceled on me. I enjoyed my stay there. The pool and hot tub area was lovely - a great place to come back to after a day hiking in the national parks. It was in a central location within the town of Moab, and we walked to restaurants and shops easily. I thought it was a bit overpriced, but it was definitely the nicest accommodation that was available when we booked and I would definitely recommend it.

"Simply the Best!"
marg4homes, 25 Juillet 2017

Really comfortable with full breakfast and a great shower. We were even allowed to check in early! Very accommodating and helpful staff. No noise from other guests. Convenient location. We will stay there whenever we are in Moab.

Owner Response, 25 Juillet 2017

Hello marg4homes, Thank you for the amazing review! I am so happy that your stay was a positive one and it is a huge compliment that you will indeed return when you come back to Moab! Have a wonderful day! Best Regards, Tricia Grawet Asst General Manager

"Modern, clean and attractive hotel"
FussyTraveller60, 24 Juillet 2017

Enjoyed this hotel quite a bit. The building was like new, the rooms were large, and all was nice and clean. Can't go wrong with that! There was a decent breakfast as part of the room cost. Wi-fi was free too. Very nice facility.

Owner Response, 24 Juillet 2017

Hello FussyTraveller60, Thank you for taking the time to write a review of your recent stay! I am so glad to hear that you enjoyed your stay and that the breakfast was a positive experience for you! Come see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Very Good Hotel In the Heart of Moab"
Eaton_Out, 24 Juillet 2017

This was the best run hotel of this caliber we have been in for a long time. The management was helpful and prompt. This inn is in downtown and in walking distance of many local restaurants as well as a national chain burger joint. We came as part of a tour. The room was spacious, clean and well maintained. Our room contained two vanities. Wi-Fi was fast, reliable and free. Breakfast was the usual buffet for this size inn and was better than average. All in all this was a good stay. Laundry facilities were available which is helpful for tour groups.

Owner Response, 24 Juillet 2017

Hello Eaton_Out, Wow! What an amazing review! We dont get many reviews from our tour bus guests so I love hearing from you! I am so glad that you enjoyed your stay and our hotel exceeded your expectations! We hope you are able to return in the future! Best Regards, Tricia Grawet Asst General Manager

"Very enjoyable experience in Moab"
Joseph C, 17 Juillet 2017

We really enjoyed our stay. Chris and his team made our family feel at home on all levels. As an architect, the space is well designed with the exterior room a great place to enjoy the views of the mountains. But the people make the place.

Owner Response, 17 Juillet 2017

Hello Joseph C, Thank you so much for taking the time to write us this wonderful review! Chris is a wonderful asset to the hotel and it makes me very happy to hear what a wonderful job he is doing! Have a wonderful day! Best Regards, Tricia Grawet Asst General Manager

"Excellent Hotel, very good location as well"
Michael G, 17 Juillet 2017

We stayed here for 4 nights and really enjoyed our stay. No complaints, a very good hotel for touring out from and returning to when you are tired. Good relaxing lounge as well. Complimentary wifi worked well. Breakfasts were good, and great to have these on the terrace outside. Swimming Pool outdoors a bonus. Extremely good value for money. Would recommend and would stay here again. Staff all very helpful.

Owner Response, 17 Juillet 2017

Hello Michael G, Thank you for the amazing review! I am so happy to hear that you had a great time with us during your stay! We definitely pride ourselves on our customer service so it is always a great thing when we impress a guest. I hope you get to come back again soon! Best Regards, Tricia Grawet Asst General Manager

"Great stay!"
CoachJeffro, 17 Juillet 2017

Honestly, before we booked this hotel/city on our way to the Grand Canyon, I did not know anything about Moab, Utah. WOW! I can see why so many people come here, not just to pass through, but for multiple nights. There is so much to do. Now to this Best Western: The best hotel we stayed at during our week long adventure. Beautiful property with very friendly staff. We were upgraded to a suite, and it gave us a little more room. The swimming pool area was great. We were surprised at the amount of Europeans around us. It was great. The breakfast was good, although someone forgot to heat up/turn on the waffle machine before we got there. Made a little mess. We can't wait to get back to Moab, and this Best Western.

Owner Response, 17 Juillet 2017

Hello CoachJeffro, Wow! What a great review! Thank you! I always love to hear from newcomers to Moab and see what their first impressions are. I am so happy that it was a positive one. I hope you get to come back and experience more of what Moab has to offer! Best Regards, Tricia Grawet Asst General Manager

"Convenient and comfortable"
TFandE, 15 Juillet 2017

Enjoyed Best Western Canyonlands last week. The room was up to date, fresh and spacious, with nice linens, two sink/counter top bathroom, plenty of room for luggage, good temperature control. Hallways are very dated and soiled, carpet needs replacing. Staff was pleasant and helpful. Breakfast was normal hotel fare. Great location for walking to shops and restaurants of downtown Moab.

"Great hotel"
Abbyview, 15 Juillet 2017

We stayed here on a family holiday for three nights. The hotel was very clean the room was as one would expect - clean and with all the amenities (fridge, microwave etc). We asked for additional towels and the staff were very prompt in getting these. The location is great in that in the evening time there are plenty of restaurants within walking distance on the Main Street. Breakfast buffet was good as well. Plenty of parking. Overall great place to stay if visiting Moab

"The Best of the Best Western Plus establishments"
G733FIrichardm, 13 Juillet 2017

What a wonderful, memorable, and fun time my family enjoyed at the Best Western Plus Canyonlands in Moab, Utah. My family has been privileged to stay in this facility for two weeks every year for the past 18 years. My family is hugely grateful to the staff of this grand hotel for their warmth, kindness, and extremely high level of professionalism. This hotel and staff have made a positive difference in our lives.

"Yosemite Gateway"
Douglas W, 11 Juillet 2017

A very good hotel with friendly helpful staff. The complementary breakfast is excellent with a large choice. The hotel is on a slope which may prove difficult for some. The location in the centre of Oakhurst is ideal for shopping and eating. The drive into the park is quite long but on a good road. We would not hesitate to return to this hotel.

"Great family hotel in Moab!"
lchUsa, 10 Juillet 2017

Fantastic family suites with one king bed, 2 queens, sitting area, and kitchenette. Nice pool and hot tub area. Tyipical BW breakfast but it's included.Great location on main drag in Moab! Good service and nice employees.

"Night before rafting trip "
Olivier D, 10 Juillet 2017

Very nice hotel huge rooms and beds We're a family of 4 and had lots of space Nice pool and hot tubs Very friendly staff Especially Chris was very friendly and helpful Free breakfast starting at 6 am Parking nearby and free

"Excellent"
Stefan P, 10 Juillet 2017

Very friendly staff and service,spacious room well appointed. Hotel has a laundry a very good location in Moab and for excursions to Arches and Canyonlands national parks. Hotel does not have a restaurant but did do breakfast with proper plates for a change.

"Perfectly nice place to stay in Moab"
sugarbad, 06 Juillet 2017

We recently stayed at this hotel and found it a great place. Rooms were comfortable, pool area was nice and the location was very convenient. My only complaint was the AC did not stay on through the night so my wife and I woke up very hot in the middle of the night several times.

"Moab motorcycle vacation"
Z6754HCpaulc, 06 Juillet 2017

Excellent stay. Very helpful and accommodating staff. Will definitely be back! The rooms were very nice and clean. Breakfast had nice selections and the restaurant was was good food at a good price. Plan on visiting Moab again and when I dfo I will be booking at Best Western.

"4 Corners Trip"
garymW5385UR, 05 Juillet 2017

Very nice stay at the Best Western Plus Canyonlands Inn would recommend highly. The motel was clean and located right in town made shopping and dinning very easy. The staff was well knowledgeable about the area.

"One of the Best"
John J, 04 Juillet 2017

I have stayed at many BW properties and this one has to Rate as my all time favorite. The hotel is tucked right in the middle of downtown, but you would never know it. It is quiet and cozy. From this hotel you could walk up and down the Main street and still be close to home. The rooms at very comfortable, clean and all enter from indoors. All outside entrances are key card controlled. They even have qa place to store your bike if that's what you need. The staff is awesome and a "shout out" goes to Carlos who upon getting a radio call from the front desk, had my Room ready in twenty minuets. My early checkin was handled very well from the start to finish. the young woman at the desk came to the business center in 18 minuets to let me know the room was ready. I have to say something about the breakfast area. WOW! Indoor and outdoor seating with one of the best spreads around. Real scrambled eggs. Fried Potatoes. Crisp bacon. Many other items to chose from. Definitely if you go to MOAB stay here. You will not regret it!

"Great location"
A8597NBtimothyr, 04 Juillet 2017

Canyonlands Inn was a great stop on our two week road trip. Was in a great location with plenty of eating and shopping near by. Great beds and pillows. Was one of our favorite Best Westerns out of the 8 we stayed at on the road trip.

"moving across country - favorite hotel!"
MandiMandarin98, 28 Juin 2017

we decided to stop to see the arches during our move from CA to TN and it just happened to be my daughter's 6th birthday the night we stayed here. the front desk found this out and the staff signed a card for her, got her flowers, a stuffed animal and some sand from the park. she felt so special. every hotel after that she asked if they had a treat for her at the front desk. it was funny. the staff at this hotel goes above and beyond to meet expectations. i've worked 17years in the hospitality industry myself and would definitely tell anyone that this hotel should train other hotels on how to do things. their breakfast by far was the best of any of the hotels we've stayed in for the last 3 weeks. the rooms were big and clean! i would definitely recommend this property to anyone!

"Great location - good service - clean rooms"
Wanis05, 28 Juin 2017

The hotel is located right downtown Moab. The staff was great, beds were comfy, and it's within walking distance to all restaurants and shops. We will certainly stay there again when we return to Moab.

"great location with pool"
alistairbudd, 28 Juin 2017

very nice room with two queen beds .Bathroom quite small. comfortable and clean . Staff very helpful . The pool is great as is the breakfast terrace where you get a simple but perfectly good complimentary breakfast . We very much enjoyed our stay . The hotel is well placed for restaurants of which there are several with a few minutes walk . No room safe but easy parking

"Wonderful Hotel for your Moab Visit"
dbayramli, 28 Juin 2017

The hotel looked appealing because of its close proximity to Arches National Park as well as their nice looking pool in the photos. The hotel definitely did not disappoint! Chris at the front desk allowed us to check in a little early & use the pool to cool down. Plenty of shaded areas, clean lobby with lemon water service, apples & mint complimentary. The front desk also arranged a hummer off-roading excursion for us. Great breakfast with plenty options and nice outdoor shaded seating. Great pick for a couple nights stay.

"Great place with much needed pool!"
MissSiss1, 26 Juin 2017

We decided after hiking at Arches in 107 degree weather we weren't up for driving to the next town or park just yet. We had lunch at The Spoke. Called the hotel from there (right across the street), booked a room, joined the loyalty club and got a 10% discount and a room was ready for us. Needed the AC and the pool at this point. Very easy check in, access to our room and ice, and the breakfast was better than any other we had had on the trip.

"Vacation Bliss!"
Z5895YWstevena, 22 Juin 2017

Our hotel room was like a private suite! Very comfortable, roomy, and up to date decor! Both Queen beds were comfortable and we had a nice sitting area which the kids loved!! Bathroom had sink inside and another vanity bathroom outside for multiple use and convenience. Wish we could've stayed longer!!

"Perfection!"
Leona L, 21 Juin 2017

So wonderful we didn't want to leave. Room was super clean, very comfy, beautifully decorated and felt very luxurious. Service was wonderful and everyone very friendly. Breakfast was amazing- so much to choose from! We ate out on the balcony enjoying the breathtaking views of the mountains. The location is perfect - right downtown by several restaurants and shops. We ate dinner at Pasta Joes next door - crowded, but great food. The price was a little higher than average due to being in a busy tourist area, but it was soooooo worth it. Will stay there anytime we are in the area.

"The best!"
JosBowers, 21 Juin 2017

Traveled to Moab with family for summer adventure. The hotel was clean, bright, friendly and inviting. Breakfast was served early enough for us to get to our early morning activities and the staff could not have been more helpful and courteous. Hotel location was absolutely perfect (in the middle of everything, yet quiet at night.) The pool came in handy after hot days of canyoneering, hiking, biking, and four-wheeling. Highly impressed.

"The Best"
jamescR4948VA, 21 Juin 2017

I can't think of a better place I've ever stayed. Location in town, proximity of things to do and the hotels offerings. Most important to me was the cleanliness and the friendliness and contact with all staff, support and front desk.

"Best place to stay in Moab!"
Mark B, 19 Juin 2017

I've stayed in this hotel for at least a few days every year since 1999, and have spent well over 100 nights here. Besides being a really happy repeat customer, I have no other connection to it. This place just works. Aside from being at the very center of town, every part of the experience is terrific. The front desk folks are uniformly friendly (more on that in a moment), the rooms are reliably clean and comfortable, and the amenities are the best around. If you're in Moab to bike, you'll love the bike storage facility and associated work room. (Seriously, they have a place to work on your bike, with a better setup than I have at home.) If you're here to go 4wheeling, you'll find the parking spacious. If you're visiting the US from another country, you'll be well taken care of by a staff used to caring for people from all over the world. If an environmentally friendly facility is important for you, this one is great, and makes it easy to participate without being preachy. They put their money where their mouth is in this regard, too: Check out the lights in the parking lot. You'll find LEDs. Like everything in Moab, the Canyonlands has gotten more expensive over the years. If you stay here every year, you'll see that the owners constantly reinvest in the property. I always look forward to my first trip of the spring to see what's new. As good as the facility is, the best thing about the Canyonlands is the culture of service. For example, on my departure day last month, my truck wouldn't start. Nathan from the front desk helped me work on it when his shift ended, and ran me to the other end of town to a parts store. When it became apparent that I may be there for awhile, I inquired at the desk about my options for a late check out, or even overstaying my reservation. Their response was telling: "How about you tell us what you need, and we'll work from there." Customer service just doesn't get any better than that.

"A cut above the rest!"
davidmZ7893UK, 15 Juin 2017

This property sets the standard for all others to be measured against. It has new furnishings, new décor, an excellent bed, and well trained and exceptionally friendly staff. Every detail from the entrance to the hallways to the guest rooms were perfect. Most 5-star hotels could take a lesson from them. I could only wish that other properties would come and witness what true hospitality looks like.

"Great hotel at a good value"
Worldtravelmaven, 14 Juin 2017

Hotel is new, clean, and spacious. Staff is very friendly, attentive, and follow any requests you make properly and accurately. Price is very reasonable. Located pretty close to center of town. Easy to get to grocery store and restaurants.

"The Best Stay Possible"
Don P, 12 Juin 2017

The best location in Moab - in the heart of the city. The hotel staff was very helpful in every way during our 4 Day stay. I have no idea how old the property is but it is in top notch condition with every convenience you coul desire.

Owner Response, 12 Juin 2017

Hello Don P, Thank you so much for your review! A 4 day stay is definitely a good time frame to be able to judge the quality of a hotel so I am very pleased that you had good things to say about us! Please come visit again! Best Regards, Tricia Grawet Asst General Manager

"Worth the price"
nancyu102, 11 Juin 2017

Enjoyed our stay here as we explored Arches and Canyonlands. Breakfast was excellent (flavored coffee creamer, almond milk, eggs taste like eggs should, lots of variety). Nice pool and hot tub. Lemon water in the lobby is great for filling water bottles. Very clean and pleasant stay.

Owner Response, 11 Juin 2017

Hello nancyu102, Thank you for the awesome review! I am thrilled to hear that your expectations were exceeded during your stay! The breakfast is a personal project of mine so thank you for the compliments on it! I hope you get to come back again! Best Regards, Tricia Grawet Asst General Manager

"Great place to stay"
Karen S, 11 Juin 2017

I've stayed here several times and am never disappointed. The staff is super friendly and helpful, the rooms are tastefully decorated, clean and very comfortable. They have home made cookies every night in the lobby from 7 to 9 pm. Breakfast is expanded, more than what one would normally expect.

Owner Response, 11 Juin 2017

Hello Karen S, Thank you so much for the lovely review! I am so happy that you once again enjoyed your stay with us! Our repeat guests are definitely valued and we look forward to hearing all about your vacations when you come in! I hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Not sure what the Plus is...."
juliebM4920VW, 08 Juin 2017

The location right down town was nice but the hotel was not worth that kind of money. Maybe everything in Moab is expensive. The staff was nice. When checking in a big tour group arrived, the bus took up the entire area in front of the entrance as they unpacked all the suitcases on the sidewalk. Should have a different arrangement as we were unable to park near the lobby and and a difficult time just getting to the door

"Great choice for Moab"
R3358KHvictorias, 08 Juin 2017

The staff was exceptionally professional, friendly and helpful. The room was very comfortable - good, quiet AC and comfortable beds. Nice TV and good WiFii. Highly recommend for a stay in Moab. Location is walking distance to restaurants. Pool was nice for cooling off.

"Arches/Canyonlands"
DT7, 06 Juin 2017

Great hotel and reasonable. Bed was great. Breakfast was great with full selection. Staff very helpful. This has to be one of the best Best Western Plus hotels in the country. They recommend very good restaurants nearby

"Room-meh. Breakfast-excellent"
Dave-in-OR, 05 Juin 2017

The hotel room is just an old 1950's style small room with bathroom. It wasn't anything special. An ok place to sleep and play in the hot tub/pool after hiking for the day. There wasn't anything wrong with it, as such...it just wasn't anything special. HOWEVER...the breakfast was excellent. Really fine variety, and buffet style. Hot breakfast offerings of many types. Probably the best breakfast we had the whole week of travel. If it were not for the breakfast, I would have dropped a rating point. The location is nice and in walking distance of some pretty good restaurants.

"Great place to stay"
Kurt I, 04 Juin 2017

The Best Western Plus is a great place to stay in Moab, Very good service and nice rooms. The price is a little high, but i think that is the same everywhere is Moab, being a tourist town! Having breakfast out on the patio upstairs is a great way to take in the views Moab has to offer!

"Great"
K35FLjanices, 01 Juin 2017

Great location for Moab National parks! Close to restaurants and shopping. Staff was great! Recommeded things to do in town and great eating establisments. Room was clean and equipped, with all you could need. Pool was beautiful and fun!

"Great downtown Moab hotel"
mroseym, 30 Mai 2017

My husband and I just stayed here last week while visiting Moab. The hotel had a great location, everything in walking distance. Friendly staff. Nicely decorated clean, large, comfortable room. Good breakfast every morning. I loved the pool and hot tub area, it had lots of nice outdoor seating to relax in

"Good place to stay"
Tammy W, 30 Mai 2017

Hotel very nice and up dated. Pool and hot tub very nice. Close to Arches. In the middle of the town convenient to walk to restaurants. Good to have hot breakfast every morning before starting our day. Cookies in the evening.

"Best combination of location, amenities, and price in Moab."
frankhT4929NV, 29 Mai 2017

Great property, great staff, and great value. Location was within a short walking distance to everything in downtown Moab. Staff was very professional and friendly. Maintenance and housekeeping staff were also very friendly and professional.

"Best place to stay in Moab"
kaushikme88, 29 Mai 2017

A great place to stay. We stayed here in December 2016 and it was very comfortable with a few minutes drive to Arches National Park. Great location - close to everything in Moab. They also had a good breakfast.

"Wonderful home away from home"
raygay, 25 Mai 2017

For starters, the best part about this hotel is, well, everything. First, it's the premier location in downtown Moab because you can walk to practically every shop and restaurant--with the exception of our favorite restaurant down the street, the "Moab Brewery." The rooms were clean, modern and well appointed, with a nice pool, and laundry facilities (for all that dirty laundry from hiking).They even have free bike storage. And there's a full breakfast served every morning--with hot eggs, bacon, sausage, oatmeal, cereals, you name it--and you can make your own waffles too. Kudos to the staff at the front desk who took care of us with kid gloves. They changed lightbulbs in our room; they recommended trips and vendors for jeep rides, etc. And every recommendation they made was spot-on terrific. They even booked our trips for us so we didn't have to deal with it. We just went and enjoyed. We will stay here when we we return to Moab next May.

"Very Pleasant"
VacnJunkie, 24 Mai 2017

Recently used the Canyonlands Inn in Moab as our base to explore Arches and Canyonlands, as well as the slickrock in the area. Very enjoyable stay; the staff were all very friendly and helpful during our stay.

"Great place- great staff! Great location the bed was exceptional and porch and hot tub ( huge)was great after s hike."
Beth E, 24 Mai 2017

Highly reccomend for couples/ family. Chocolate chip cookies at desk nightly and breakfast was wide range. Something for everyone. Location was perfect for walking to restaurants and gift shops. Great folks.

"Location, Location, Location..."
Teresa G, 22 Mai 2017

First of all, there are two Best Western Plus hotels in Moab so make sure you are researching the right one. This one has a lot going for it, with the first being location. It is located right in the center of downtown within walking distance of many wonderful shops and restaurants. The other thing that is a plus is the fact that there are two sinks, one inside the bathroom and another just outside the bathroom. This came in handy with our family of four including two teenage girls. There are lots of nice outdoor seating areas including a fire pit located on the balcony above the hotel entrance. The outdoor pool/spa area was fantastic. Very nicely done with beautiful stonework and landscaping. Breakfast was good and the servers are very friendly and helpful. The downside to this hotel is the fact that it is a little older and the floors squeak and creak, making it a little hard to sleep at times if you're located on a lower floor, which we were. All in all this was a nice hotel that I would definitely recommend.

"Beautiful Area"
Noella G, 22 Mai 2017

Very nice hotel. At bit older but rooms clean and staff was very helpful. Excellent breakfast offered with room. The views of bluffs surround the town and there are many options for restaurants in the area. Very close to Canyonland and Arches National Parks.

"Moab visit "
bluesea568, 18 Mai 2017

Very nice hotel. Rooms and bathrooms very spacious. Walk to shopping and restaurants. Front desk employees really nice as were all the staff. Breakfast was excellent. Special thanks to Lindsey at the front desk. Will definitely stay again

"Another very comfortable stay at this fine hotel"
JerryR10, 18 Mai 2017

I was last here on a family spring break trip in April 2016. I had some business in Salt Lake City at the end of last week and the start of this week, and spent a few days in Moab hiking over the weekend. I stayed again at this Best Western Canyonlands Plus. It's very comfortable and quiet; the included breakfast was good (the scrambled eggs were actually tasty!); wi-fi seems even faster than on my last stay (I couuld send large emails very rapidly). This remains my favorite place to stay in central Moab.

"Fabulous Hotel"
Mary F, 17 Mai 2017

This hotel takes Best Western to a new level. Everything from the beds to pool are luxury. We loved the HUGE hot tub after our many miles of hiking in Arches National Park. It is located in the center of town so there is no need to drive to eat -great restaurants and bars are located with in walking distance of the hotel. It was quiet and breakfast is included! I highly recommend this hotel.

"Excellent Stay with Equally Great Service"
stan k, 15 Mai 2017

The only negative I can come up with was the price but when you consider the location as well as the assistance and guidance of the staff in recommending activities, restaurants, and local watering holes that negative is overcome. Front desk staff was amazing to say the least. When checking in they noted the steps we would have to negotiate with all our luggage (there was a lot since we were on a 4 week national park excursion). We indicated the steps would not be a problem but by the time we got off the elevator on the second floor there was a maintenance person waiting with a luggage cart at the bottom of the steps and they took it from there. When we were heading out for dinner one of the staff members remembered where we were going (Zax's was a great recommendation) and handed us a discount coupon. This hotel is in the middle of everything with a nice pool and roof top lounge area (it is close to the main street so there is traffic noise in the outside areas). We would recommend this hotel to anyone that is in the area!

"Best in Moab"
Marilyn V, 14 Mai 2017

This hotel was in the best location, able to walk anywhere downtown. Rooms spacious, clean and comfortable. Front desk clerk helpful and knowledgeable about things to do in area. Made reservations for us for Hummer tour, which was fantastic and at Hill Top Grill where we had the best steak ever!

Owner Response, 14 Mai 2017

Hello Marilyn V, Thank you for taking the time to write us such a great review! It is so nice to hear that had a great stay with us and our staff exceeded your expectations! I hope you get to come back again soon! Best Regards, Tricia Grawet Asst General Manager

"Top of the line in every way."
Cheri25, 08 Mai 2017

As soon as you enter you know this is a great hotel. Lemon water, coffee and cookies in the evening were a nice touch. The area above the hotel has great views and a nice breeze on a warm evening. The rooms are large and breakfast was a step above. The pool was nice, not quite warm enough but the Jacuzzi was great. Great location, right across the street from the visitor center. The staff were very helpful as well, if they did not have an answer they would find out for you.

Owner Response, 08 Mai 2017

Hello Cheri25, Thank you for the awesome review! I am so happy that you had a wonderful time with us and you enjoyed all of the small details we have to offer! Please come back soon and if you come in the Summer the pool will be just perfect for you! Best Regards, Tricia Grawet Asst General Manager

"Great location and staff"
Michele L, 04 Mai 2017

Room, staff, location super. Breakfast was fine. The breakfast staff over the top. My 4 star rating is really due to price. This is a joe moderate hotel priced high. I guess demand. But don't expect high end. It's clean, comfortable but no luxury. We checked n after 7pm, Lindsey at the front desk went out of her way we could find dinner and got us settled quick n

Owner Response, 04 Mai 2017

Hello Michele L, Thank you for writing a review of your recent stay! I will be very happy to pass your compliments on to our staff! Please come back and see us again soon! Best Regards, Tricia Grawet Asst General Manager

"5 stars"
Rachael H, 03 Mai 2017

This is a great place to stay. The restaurants were close by, we liked the sushi place on center st.the pool was great the service was excellent the breakfast was perfect!!! Super good waffles!! I would come again!!!

Owner Response, 03 Mai 2017

Hello Rachael H, Thank you for taking the time to write us a review of your recent stay! I am so pleased to hear that you enjoyed your time with us especially the breakfast! Please come back again soon! Best Regards, Tricia Grawet Asst General Manager

"Car Show Moab"
Kathy L, 02 Mai 2017

We choose this hotel because of it's location, quality of service, staff, cleanliness and room size. There are cheaper places to stay but they do not come close to the service this hotel offers. The Staff goes above and beyond, the location in central to everything, breakfast and parking add to the value and the room size is more than comfortable. The decor is updated and fresh and the roof top fire pit and heated pool finish he package.

Owner Response, 02 Mai 2017

Hello Kathy L, Thank you so much for the wonderful review! I am very happy that you enjoyed your stay as much as you did and that our staff exceeded your expectations! We would love to have you back again to enjoy nest year's car show! Best Regards, Tricia Grawet Asst General Manager

"Stay on the second floor"
Carol Lynn B, 01 Mai 2017

We found everything about the hotel average. Nothing great. The one exception was the nice second story deck one could sit on and watch people. They even have a fire pit. Most of the reviews talk about noisy. The hotel is noisy because of kids. We were on the first floor. The people above us had two children that were bouncy off the bed and couch onto the floor. They would start at 6 in the morning. Then they would leave at 7am. At night they would bounce from 7 till 9pm. We complained and asked if the front desk would call. They said they would not because quiet time is after 10pm. I would never stay on the first floor again in this hotel.

Owner Response, 01 Mai 2017

Hello Carol Lynn B, Thank you for the review of your recent stay! I do apologize that you had a negative experience with another one of our guests. I have spoken with our Front Desk staff and explained our policies on noise complaints in detail so that your situation will not repeat itself. While we can never guarantee small children will not be in a room near you, we can suggest the quieter rooms in the hotel for you to stay in. Next time you stay with us I would suggest asking for a second floor room in the West hall as that is usually the quietest area of the hotel. I hope you give us a second chance to make a better impression! Best Regards, Tricia Grawet Asst General Manager

"Excellent Location"
gregf98, 01 Mai 2017

I would definitely stay here again! Check in and check out very easy. Included breakfast that was hearty and lots of choices. The swimming pool was heated to 84 and the hot tub was great after a long day hiking!

"Perfect hotel for one night stay"
Wolfgang S, 27 Avril 2017

I was flying out of Canyonlands Airport close to Moab after my "Mighty 5 Parks Tour". The last night prior my flight I stayed at this hotel. It was very clean and comfortable with great practical rooms and amenities; nice breakfast. I would not want to stay in any type of such hotels for a vacation because of location in town and noisy people around you at all times. It was high a quality stay for this hotel class.

"Nice Hotel"
twobacks, 26 Avril 2017

I stayed at this hotel while touring Arches and Canyonlands National Parks, Dead Horse State Park. It is centrally located in downtown Moab. Restaurants and shops are withing walking distance or a short drive. I got a good nights' sleep each night in my quiet room. The free breakfast each morning was excellent.

"Great Place"
MatthiasJ, 24 Avril 2017

We were lucky to be upgraded to a Family suite (1 King + 2 Queens + kitchenette) which was very spacious and comfortable. Nice pool, super-fast WiFi and decent free breakfast (although I'd rather pay for better food at any of the many nearby restaurants)

"Ideal Stay"
fan0fdining, 23 Avril 2017

Unless you're determined to stay in a luxury B&B with a sofa in your room, Canyonlands Plus is the place to stay. Our family had two rooms, both large and spotlessly clean with comfortable beds and bathrooms with plenty of towels. Ideally located between most restaurants and shops. Friendly and informative staff. Decent breakfasts with varied choices, scrambled eggs, bacon, canadian bacon, home fries along with a large assortment of breads and muffins, orange and apple juice, cereal, oatmeal, yogurts. The kids loved making their own waffles and you can take breakfast on the covered outdoor terrace or inside. Bowls of oranges and bananas for the taking. The pool was large and clean and the substantially sized hottub was enjoyed by all. The only minor flaw was that there is an exit door next to the first floor rooms along the 124 wing and you had to remember to pull down the heavy curtain for privacy at night but would and will stay here again.

"Nice hotel, Great location, Wonderful Staff"
Gabe H, 23 Avril 2017

Every experience at the Best Western Canyonlands was exceptional. Check in/Front Desk/Concierge: The ladies at the front desk were exceptional! They offered suggestions for shopping and restaurants that were both local and enjoyable. They helped us book an amazing excursion and were able to get us a discount with it. They looked after my family and even reached out to us when we got home to encourage us to come back. Awesome customer service. Breakfast: This is a real deal breakfast. There are other hotels that claim a full breakfast but this one delivers. My only feedback is that I wish the food could be hotter, instead of just warm, but that is splitting hairs.

"XC trip"
John E, 20 Avril 2017

Family trip high desert and national parks excellent experience in Moab this is one of the more outstanding of the best restaurants hotels we stayed up I'd recommend it for family children as specially seniors if you request a ground-floor room

"Great Location & Staff"
adela402, 17 Avril 2017

The Best Western Canyonlands inn is a great place to stay! Clean and quiet with a very friendly staff who go out of their way to make sure your stay is a good one. On-site bike storage, fitness room, pool and Jacuzzi as well! One of the best places to stay in Moab!

"Great location, incredibly friendly staff"
madisonl177, 17 Avril 2017

The hotel is in a perfect spot downtown, the staff were always smiling and friendly. The continental breakfast was great, they even have outdoor patio seating which is really nice! The breakfast staff went out of their way to dig us up some more fruit so that we had a snack to take on the Jeep trail. We will definitely stay here again!

"Perfect Location and Fantastic for Families!"
Kim B, 17 Avril 2017

We stayed at the BW Canyonlands over Easter Weekend for a quick trip with another family. We had five children with us ranging in age from 3-9 years old. We debated staying at this hotel or another that was a bit outside of town. We are so glad that we chose this hotel! Both of our families travel often and stay in hotels (I am very particular about the hotels we stay in), so we read reviews on TripAdvisor frequently before deciding on where to stay. Based on the reviews, this hotel seemed perfect, and it really lived up to that standard. Upon walking into the lobby, it was obvious that this hotel is properly maintained. There was coffee and lemon water always available in the lobby as well as apples and cookies in the evening. The apples came in handy for our hike in Arches National Park. The staff were pleasant and very helpful when we were planning our hikes with the kids, and they also helped us find restaurants and gave directions when trying to find the local park for the Easter Egg Hunt. The rooms were very clean and neat. I was worried after reading reviews that the walls were very thin and I would hear everything. I am a light sleeper and I don't sleep well if I can hear the other guests. Although we could hear people outside our room during the day (walls probably are a bit thin), we never heard anything at night, and we were all able to sleep. I don't expect much from hotel breakfasts, but the breakfast provided included items that we usually don't see included in the "free" breakfasts at other hotels. I loved that they offered not only scrambled eggs, but also hard boiled eggs. Fresh fruit (oranges) were provided, and lots of options for the kids like cold cereal, muffins, oatmeal, waffles, etc.. The kids LOVED the pool! The pool area looks newer (not dated), and the patio/pool furniture was newer too. We loved that we could walk everywhere. We walked to the local park for the Easter Egg Hunt and a few blocks for dinner. We loved going to The Spoke Restaurant which is right across the street. Arches was only a short drive away, and the 4-wheel activities were close as well. We will definitely be staying here again on our next trip to Moab!

"MOAB Stay"
DanEguigud, 15 Avril 2017

Nesha was amazing and her customer service was on point. Everyone at the front desk was helpful and made our stay pleasurable. The rooms were spacious and clean. It was in the center of Moab and restaurant

"Great in town location"
Clnji, 13 Avril 2017

Walking distance to local restaurants. Was a great base for visiting the local National Parks. Large room with King bed and sofa. Typical breakfast spread for Best Western, nothing fancy. Try the local thai restaurant.

"Great location, comfortable rooms & attentive staff"
letteract1, 12 Avril 2017

The hotel is in a great central location, you can easily walk to restaurants, shops and the info center. The room was clean and very comfortable. We enjoyed the convenience and variety of the included breakfast which allowed us to get an earlier, hassle free start each day. Really nice pool and spa area with wonderful indoor & outdoor seating areas for unwinding with fellow travelers. We really enjoyed our stay and the cookies served in the lobby each night were a nice touch! Also close to national parks and other area attractions.

"Such Nice Staff"
MONTELARGO, 12 Avril 2017

We were warmly greeted when we arrived and the friendliness of staff continued during our entire 3-day stay. Clearly the staff takes pride in the hotel. There's lemon water and coffee available in the lobby all day and cookies in the late afternoon. Our room was very, very clean and nicely appointed and I appreciated the sink outside of the bathroom. Parking is easy and free. There's a gas fire pit on the second floor with nice views. The breakfast is good with lots of choices and Mirabella made sure tables were cleaned after guests left. The TV in the breakfast rooms plays videos of National Parks from around the country which was so much nicer than having the news playing. Great location - an easy 4 mile drive to Arches. During park construction, Arches is open 7am - 7pm and don't get there before 7am thinking you will get into the line to get into the park. The park entrance is right off the highway and the highway crew will pretty much scream at you to keep driving and will not answer any questions. Okay - so now we know - sorry! Moab isn't a quiet town. There are lots of families and college kids so expect noise & hoardes of kids who don't particularly share the sidewalk (or trails). We came to Moab for Arches (just amazing) and loved the ease of getting to the park from the hotel. We will try to come again in the next few weeks to visit Canyonlands and I'd stay in this hotel again without hesitation.

"Great location, excellent amenities"
letteract1, 12 Avril 2017

Great central location in Moab, able to walk to restaurants, shops & info center. Staff was friendly, helpful and offered good advice on places to eat and things to do. Rooms were clean and very comfortable. Breakfast was fast with many options. Great outdoor spa and pool & really nice indoor & outdoor seating areas for unwinding with fellow travelers. Loved the cookies served in the lobby each evening!

"Still our favorite hotel in Moab"
Live4VacationTrips, 10 Avril 2017

Somehow this hotel just keeps getting better. The one con? No question, it's expensive. This was a father/daughter trip for mountain biking. We enjoyed our room early (we were allowed to check in a few hours early), the two tiered hot tub, pool, breakfast, and bicycle storage (very quick in and out) for a few nights. The location in town is ideal, seconds from Pasta Jay's, and just across the street from Eddie's and a nice sushi (Asian) restaurant. The staff were all friendly and helpful (seems like the management must be doing a pretty good job!). The room seemed new and was very clean, like all of the hotel. They still do evening cookies every night at 7pm (delicious!), along with providing a microwave and water with lemon slices in the lobby. Housekeeping even left us a few towel animals just before Easter. Very well done!

"Great service"
rumney007, 10 Avril 2017

Room was comfortable and spacious. Great central location within walking distance to restaurants and for driving access to Arches and comfortable drive to Canyonland and other National/State Parks. Front desk staff efficient and accommodating. Excellent breakfast buffet with lots of choices. Coin laundry machines available for guests' use which is nice option for hikers.

"Awesome hotel for families"
Trevor F, 28 Novembre 2016

We stayed 4 nights over thanksgiving weekend with 2 adults and 3 kids. This hotel is an excellent place for kids and the property is well kept. Everything was always clean and the staff was very helpful. Location was also great, right in the middle of downtown Moab so we didn't have to drive to have multiple options for dining out.

"Weekend away"
phyllis a, 28 Novembre 2016

We always stay at the Canyonlands Best Western, they are in the middle of town and easy walk to restaurants and shops. They proved a safe parking for our trucks and trailers Rooms are clean and the staff are very friendly and helpful

"Great location !"
Travelntomos, 27 Novembre 2016

This hotel is in a perfect location in Moab. You can walk to plenty of shops, restaurants and other amenities in the town. The hotel is very comfortable and clean. The free breakfast was ok and did the job. They offer some treats in the lobby like cookies ,very tasty ! We did not use the pool but it looked inviting .This is a perfect place to stay when visiting Arches and Canyonlands National Park.

"Location"
sfarley, 27 Novembre 2016

Mom, dad and two grown girls stayed in a two-queen room while on vacation. Room was recently updated and had all the amenities you need. Shower, toilet and sink behind a door. Another sink across from the closet right near the entrance to the restroom which helps with so many girls in the same room. Location is right in the middle of Main Street shops. Was perfect for us.

"Great location"
Liz H, 27 Novembre 2016

We enjoyed our stay here--comfortable rooms, well-maintained facility. There is a lot of attention to detail. One of the hotel's best features is its location. You can walk to several good restaurants.

"Clean rooms in the perfect location in Moab!"
Fearlessphil, 26 Novembre 2016

My daughter and I stayed here 7 nights while we visited Arches and Canyon Lands National Parks. Very clean rooms, friendly service and within walking distance to just about everything in Moab. Reasonably priced with a good free breakfast. We would definitely stay here next time we visit Moab.

"Great experience at Best Western Canyonlands"
williamlarkinw, 23 Novembre 2016

My granddaughter and I arrived at the Best Western Plus Canyonlands in Moab after a harrowing experience (I hit a deer) and no transportation to Salt Lake City. The extremely courteous and helpful staff helped us get organized, arrange transportation, and get us and our considerable amount of luggage to the bus stop. The accommodations were clean and attractive. The best hotel breakfast on our trip!

"Great stay!"
jeffreye518, 21 Novembre 2016

The Best Western Plus Canyonlands Inn in Moab will not disappoint. It is a great facility with amazing customer service. They will go out of their way to make your stay both comfortable and memorable. Will, at the front desk, went out of his way to help me when I noticed that I had forgot a needed item (my belt) and was running late for a meeting.

"Nice sized modern room. Great Hot tub. Nice lobby and vibe."
LovestoBandB, 20 Novembre 2016

Handy location in downtown Moab (which seemed very charming). Lobby very nice with lots of treats and beverages, excellent staff. Room was very pleasant and comfortable. Fantastic hot tub, really unique and super fun in the freezing cold. Typical but pleasant breakfast. Walking distance to lots of downtown amenities.

"Very nice hotel"
891danaj, 20 Novembre 2016

Check in was very easy and staff friendly and helpful. Room was spacious and clean with many amenities. Bed was comfortable and clean. Decor was modern and comfortable. Our stay was comfortable and restful.

"Outstanding Value"
edg23, 20 Novembre 2016

Professional, helpful, friendly staff. This hotel has the best breakfast of any that I have ever experienced. We have traveled extensively throughout the world and have never had a more enjoyable experience, from check in through check out. I would recommend this facility to anyone visiting Arches and Canyon Lands National Parks.

"Clean, modern hotel in great location "
James B, 20 Novembre 2016

Very nice modern hotel right in the center of Moab perfect for walking to local shops and restaurants. Also a short drive to Arches Park entrance and other attractions. Clean spacious and quiet rooms with good amenities. Free Parking and wifi and pretty good breakfast. Highly recommend, would stay again.

"Comfortable and convenient stay"
picolina, 18 Novembre 2016

While the hotel is a bit dated, its location could not be better. From here you can walk to restaurants and shops in quaint Moab. Arches National Park is about 5 miles away and will require 2 or 3 days if you are in this area. Nothing here beyond normal expectations of a chain hotel in this category (e.g., free breakfast, free wifi, cookies in the evening in the lobby, etc.), but the place seems to be well maintained and the location very convenient.

"Great Place!"
Claudia D, 15 Novembre 2016

Stayed 2 weeks and am thankful we booked here. CLEAN! HELPFUL Employees! Great location so we could hike all day, get cleaned up and walk to several places for dinner. The breakfast crew guys were quite nice. We give this 5 out of 5 and happy to do so.

"Great Homebase for Moab Adventures"
timwN5128XZ, 14 Novembre 2016

Clean and spacious room with attentive housekeeping and front desk staff. The breakfast room would get busy and crowded during peak times, but the staff kept it clean and the tables accessible. The pool and hot tub were clean and wonderful to use after a day out in the national parks. The hotel is located in the middle of town and was easy walking distance to many restaurants and shops. Definitely recommend this hotel as a base of operations if you are visiting Moab and the surrounding national parks.

Owner Response, 14 Novembre 2016

Hello timwN5128XZ, Thank you for taking the time to write us such a great review! It is always great to hear when a guest thoroughly enjoys their stay! It is the highest compliment you can give us when you recommend us to your friends and family and we sincerely appreciate it! Please come back and see us again soon! Best Regards, Tricia Grawet Asst General Manager

"A comfortable night"
M8665NNanthonyh, 14 Novembre 2016

I would recommend this hotel for anyone that is in the Moab area. Very clean and comfortable. It had everything I needed to stay on top of business while I was there, and the location was in the middle of town, very convenient to everything.

Owner Response, 14 Novembre 2016

Hello M8665NNanthonyh, Thank you for the great review! I am so happy to hear that you enjoyed your stay and will recommend us to you friends and family! I hope you are able to stay with us again soon! Best Regards, Tricia Grawet Asst General Manager

"awesome moab stay, easy access to NPS"
ALeigh2512, 11 Novembre 2016

typically, i'm not a big fan of hotels. i'm more of an airbnb person but i stayed here because my friends picked it for our weekend trip. i'm not sure what people are complaining about because it's clean, cookies every evening at 7pm, centrally located in moab with easy access to the nps', and free breakfast! we were right by the breakfast room and didn't even hear a peep so maybe we got lucky. the only "complaint" i have is the pull out was severely uncomfortable but when is a pull out every comfortable? the staff was awesome, friendly - they were attentive in giving us extra pillows, blankets and towels. A++++

Owner Response, 11 Novembre 2016

Hello ALeigh2512, Thank you for writing us such a great review! I love to see that we were able to convert you to the "hotel side"! There are definitely pros and cons to staying at a hotel vs a private home. One of the biggest pros, in my opinion, is the free breakfast and I am so happy that you appreciated it! I hope we were able to earn your business as a repeat guest! Best Regards, Tricia Grawet Asst General Manager

"Fantastic location, super room and breakfast included!"
LauraJLane, 11 Novembre 2016

Loved it here, wish we had been staying longer. The hotel is on the main street in Moab but there is plenty of parking and more than one entrance depending on whereabouts in the hotel your room is. We were on the ground floor and whilst we didn't have a view to speak of, the room was one of the very best we had on our tour. We had loads of space, the room was well equipped and very clean and also lovely and quiet. We had been left vouchers for a nearby restaurant and trading post, both of which we took grateful advantage of and there was plenty of information in the room as to local attractions, places to eat etc. Breakfast was included and this was also excellent (they have a waffle maker - yay!) and the staff were continually checking the food was fresh and hot and plentiful. You can sit out on the balcony as well as inside. There is also a swimming pool here but I didn't get chance to use it, sure looked good though. Apart from the above, the location of this hotel is fantastic. You are just a few minutes away from Canyonlands Islands in the Sky District and Arches National Park, both of which are awesome. (Be aware that to visit the Needles District you need more time as it is quite a way south - we did this en route from Monument Valley). Moab itself is a lovely place with lots of restaurants, shops, gas stations etc. We will be back!

"Nice hotel but noisy room"
bluesage2222, 07 Novembre 2016

I booked this hotel because it seemed the nicest available in the area and with a good breakfast. While I thought that the rate was overpriced for the type of accommodation ($200 w/taxes for one night), it had a good breakfast, pool and location. I would have rated it higher but the location is not good if you have light sleep. I asked for a quiet room and they gave me one that faced a back road, parking lot, garbage cans and a self storage. Needless to say I didn't get much sleep...and they told me that this was the quietest room they had! So, make sure to bring some ear plugs if you stay here (as they don't have them at the front desk).

"Well placed and includes breakfast"
roving_seagull, 07 Novembre 2016

A good location fro both Arches and Canyonlands. Despite being in the centre of Moab it is quiet ( we had a ground floor room). Room is pretty standard motel fare but does have a bath as well as a shower. Real plus after all those hikes. Cookies and coffee available in reception - where a smile would go a long way! Breakfast yes is on paper plates and plastic cutlery but it is included which is great for early starts. And it is a pretty comprehensive affair including make it yourself waffles. Free parking

"nice place in town"
Vicki S, 07 Novembre 2016

If you are looking for a comfortable, clean, central location in town, this is it. Within walking distance of everything in town. Most of the staff is helpful except for a few at the front desk. Everyone else was great. Wi FI worked really well. Never had a problem. The rooms are Quiet and very roomy. We had a double Queen and it was pefect.

"Nice hotel "
Linda g, 06 Novembre 2016

Despite being downtown we did not find the hotel noisy at all . It is very modern and comfortable . Very pleasant staff . Our room was very nice and we had all the things we needed for our overnight stay . Best of all it was a free night paid with our points ! Would recommend .

Owner Response, 06 Novembre 2016

Hello Linda g, Thank you for taking the time to write us such a great review! It makes all of us very happy to know that you enjoyed your stay and will recommend us to your friends! Have a great day and come back soon! Best Regards, Tricia Grawet Asst General Manager

"Probably the best hotel in Moab"
Brook P, 06 Novembre 2016

This hotel has a prime location as well as great facility. Ample parking, and great (included) breakfast. The hottub and pool are also fantastic. Will definitely stay here next time we're in Moab. Minor Complaints: The HVAC won't let you just run a fan for some whitenoise, and the lights won't stay on in the bathroom etc. Yes I know this is to save energy, but come on, I'm paying to stay the night and use these things, let me use them how I want to.

Owner Response, 06 Novembre 2016

Hello Brook P, Wow! Thank you for the amazing review! I am very happy to report that we are getting all new HVAC units this Winter so they will be state of the art! When you come back, make sure to tell the Front Desk that you would like your automatic lights turned off and we will be more than happy to make sure that happens! Best Regards, Tricia Grawet Asst General Manager

"Dated hotel/ baffling that it has such high reviews!"
k930, 05 Novembre 2016

Our experience at this hotel has shaken by belief in the Trip Advisor community. We'd never been to the area before, so I spent quite some time reading all the various reviews, pricing out the various hotels, and hoping for the best. I agree with another reviewer- this is more like a Best Western minus than a standard or plus. We knew it as soon as we drove up. Yes, it's in the heart of Moab- so if that kind of location is what you're looking for then this is for you. However, we were first turned off by the less than desirable looking person checking in before us and spitting out his snuff in front of the hotel. We walked in and were amazed that after going to the 2nd floor for our hotel we had to go a few steps when we got down the hallway. We always check out the room before we bring our luggage up- so we couldn't figure out what kind of hotel designs their floors like that!!?? We didn't have to think for too long about how we were going to carry our luggage down those steps, because as soon as we got into the dark & dingy room, looked out the window to see what kind of view of the beautiful mountains, only to see more undesirables carousing the parking lot, we knew there was no way. The room was very spacious, and the bathroom seemed clean, but it was decorated all in black and dark colors, and there was no way we could even open our curtains to let some light in, that's how creepy the parking lot appeared. Well, I must say the front staff was very accommodating and agreed to refund our money. And because of that I really did hesitate to write this review, but then I remembered that if we had known what to expect in the first place, we would never have booked this hotel. We ended up staying at another hotel, which was 2 miles outside downtown Moab, right near the entrance to Arches, and was surrounded by the beautiful mountains- and for only $10 more than we were to pay at the Best Western. PROS: centrally located in the heart of downtown Moab CONS: dated & dark decor, WAY too expensive for the quality (it was a $75 hotel- NOT the $175 rate we were quoted to pay)

"Good value and comfortable stay"
dischlies, 04 Novembre 2016

Our stay in our suite was very enjoyable. The windows open, which allowed fresh air in without running the fan (which is loud even on low) and the refrigerator was quiet (a great relief and unusual in my experiences with hotel fridges). The staff are genuinely friendly and helpful. The place is clean and convenient. Be aware that the luggage cart won't go directly to some rooms because of stairs in the second floor hallway.

"Great location"
Ann D, 03 Novembre 2016

Great hotel located in the heart of Moab, at walking distance of shops and restaurants. Friendly staff at the reception, quick check-in. Our room was large, had a couch and a lounge chair and fridge. There is a wonderful covered patio with a firepit on the second floor from where you have a nice view. The breakfast bar has a large variety of cold and warm items. Would definitely stay here again.

"Recent visit."
Robert E M, 01 Novembre 2016

This lodging is located right in the middle of town, very convenient to all shopping (such as it is), restaurants, etc. It is very well maintained, is clean, the staff is helpful and alert to everything. The rooms are quite large, especially with two queen beds. Breakfast is excellent, well presented and coffee is available at all times. Our only issue is that one must not take a room over the pool, which doesn't close until 10PM when the entire pool area is locked. It can be quite noisy at times. Other than that this is an excellent choice for a visit to Moab. On busy weekends, however, it can be pricey, with rooms around $300.

Owner Response, 01 Novembre 2016

Hello Robert E M, Thank you for taking the time to write us a review of your recent stay. I am so glad to hear that you enjoyed your time in Moab and appreciated your accommodations! I do apologize that you had a difficult time with the noise of the pool. Next time you stay with us be sure to request a second floor room away from the pool and we will be sure to make your stay as quiet as possible! Best Regards, Tricia Grawet Asst General Manager

"Visiting the parks"
motorcar1, 31 Octobre 2016

I liked the fact it is the busy part of town surrounded by restaurants and stores. The room was lovely and a great free breakfast included plus $62 less than the Hampton Inn nearby. The view from the hotel are fantastic.

Owner Response, 31 Octobre 2016

Hello motorcar1, Thank you for taking the time to write us a review of your recent stay! I am very happy that youi had a good time while you were in Moab and that your stay exceeded your expectations! Please come back and see us again! Best Regards, Tricia Grawet Asst General Manager

"Great Location"
NickCafe, 30 Octobre 2016

Great Location. A step up from the Best Western across the street. Rooms are more modern and feel more open & spacious. Closer to the best restaurant in Moab: the Desert Bistro. My one complaint is that the AC is incredibly noisy!

"Can't Beat Location"
foodhoundBurbank_Ca, 30 Octobre 2016

Lots of restaurants in this cozy town, all within easy walking distance to hotel. Our room was large and well-appointed. Wall art and appealing furniture reflected the western surroundings. Big plus for the bathroom, with automatic lights and two counters. Couldn't ask for a better beds and adjustable reading lights. A pretty good breakfast buffet rounded out an enjoyable two-day stay.

"terrific stay at an environmentally conscious property"
Cheryl H, 29 Octobre 2016

lovely facility, great location, professional and friendly staff, and numerous environmentally friendly products and practices. our stay was pleasant and comfortable. recommend this hotel very highly!

"Moab, Utah - Best Western Plus"
Judith C, 29 Octobre 2016

I was with a road bicycling group spending 5 days in Moab, Utah. The hotel was centrally located and easy to get on the road. The hotel also had a secure room to keep the bicycles. The breakfast was great. It was easy walking to most of the town, i.e. restaurants, stores.

"Brilliant"
andresonville, 27 Octobre 2016

We had a room on ground level with two nice queen beds. Big, good bathroom, nicely decorated. The staff is friendly in a non intrusive kind of way. The letdown here is the breakfast, we ended up buying our own bananas and fruit to escape the usual over cooked eggs, greasy bacon and poor bread, without speaking about the industrial jam. To top it all, all that is served on plastic bowls and plates together with plastic cutlery. Worse than camping ! I would suggest you negotiate a better rate without breakfast and you eat somewhere else. The resident restaurant Pasta Jay is also a let down. It looks Italian with the squares tablecloths but that is where it stops : come back la Mama !

"Worn out bed, dark room, clean, good location"
CanadaKare, 27 Octobre 2016

I recommend this hotel, it was clean, renovated, ideal location, good breakfast. We found the beds to be worn out, and did not sleep very well during the 3 nights we were there. The rooms are very large, but feel dark. The hotel put super bright light bulbs, but I think the problem is that the room is long and narrow and not much natural light flows in (no big deal, you are only using it for sleep). If you can live with the price, you wont have any other concerns staying here.

"A Very Fine location with wonderful service"
KitchenerNeon, 27 Octobre 2016

We had the pleasure of staying here for 3 consecutive days. I wish it could have been more. The Best Western is situated in the heart of Moab with proximity to retaurants and shops. There is a supermarket nearby but it was a little too far to walk. Your nice experience begins with the extremely helpful staff on the front desk. Every one was welcoming and was a pleasure to deal with. They have been trained very well. There were no safes in the room but the Front Desk will lock up your valuables in their safe. There was lots of parking perhaps because there were bus tours staying there. Several parking spots even had chargers available for electric cars. The pool area was cleaned regularly and the pool attendant was cheerful too, despite all the bright yellow Cottonwood leaves that fell from the surrounding very pretty trees. The hot tub spa was clean and inviting too. Rooms were excellent in every way. Cleaning staff were evident as they vacuumed carpets and so on. The place was always clean and inviting. The breakfast buffet was superb with lots of choice of everything you might want.I particularly enjoyed the fresh cut fruit bowl. It was also good to observe the cook behind a partial partition preparing the eggs in a very sanitary kitchen area. This is really a very fine place to stay. There was a very comfortable patio on the second floor. On the south side, it overlooked the pool. On the north side, a pretty gas fire pit was available to take the chill out of the night air.

"Overall Greatness!"
pastytravels, 27 Octobre 2016

As a party of 4 we all had a great time staying at the Best Western Canyonlands. The hotels location is perfect! Right in the heart of downtown Moab with easy access to all the restaurants and shops. The lobby is a good size, check in was fast. They have cookies at night and a lemon water cooler. The room was a large size with a nice bar/fridge area. The bathroom was spacy and the additional outside sink helps when there's a few people sharing a room. The breakfast was one of the best I've seen for a Best Western. Tons of options, there was an actual cook and you could smell the freshness of the food ( not powered eyes). Fruits, juices, cereal you name it. The pool area was super nice and the hot tub was a must after a day of hiking. The only thing I thought was odd is that on the floor of the rooms there's 4 stairs after the elevator and in the hallway which makes it interesting to get the luggage, etc. But it was so big deal.

"Great Location + Good price"
Christi P, 27 Octobre 2016

This hotel is within walking distance of every place we needed. Across from information center which was great for us. Good breakfast, friendly staff. Great hot tub/spa. I never use these because I'm a germ-a-phob but this one was clean and was inviting.

"just gorgeous"
tarapanchaud, 26 Octobre 2016

Love this place and it is home from home. The staff are amazing and very helpful with any questions! And we had a few !!! it is perfectly located to see all of Moab. The breakfast is included and the coffee 24/7 you can park virtually outside your room to. A huge plus when you have a ton of bags to carry. Would def stay there again.

"Best place"
Pvpat88, 24 Octobre 2016

The girl Lindsey is great at front desk I've stayed all over the world 5 star places this is one of them customer service tops food the best but what makes the place is the people.. best western should really take a lesson .. thank u Lindsey

"Scam"
ronaldsimkins, 24 Octobre 2016

I booked a a suite .I cancelled my reservation over a month in advance but the property refused to issue me a refund and charged me $350.00.I went to the hotel and and spoke to the manager and they were very rude and refused my request even though I had a phone record showing I placed the cancellation call. I would never ever book there again.Be careful

"One night stay with a clear conscience"
Paul T, 24 Octobre 2016

Very good experience with no problems. Extremely comfortable room and bed. Breakfast was one of the best I have seen and enjoyed for a complimentary service. Great location in the heart of Moab. Perfect choice for proximity to Arches and Canyonlands National Parks.

"Very nice, excellent location"
Beachcomber10, 23 Octobre 2016

My wife and I stayed here in early October on a hiking trip to Canyonlands, Arches and Dead Horse parks. The location is excellent, close to a number of good restaurants, Jeffreys if you want to spend a bit more and get an excellent steak and Miguels for outstanding Mexican food. The rooms were very nice, large and clean. The staff was excellent, providing some good advise about restaurants, etc. The breakfast buffet was fine, with a range of choices.

"Great Service"
Chris M, 23 Octobre 2016

We were really happy with all aspects of this hotel, especially the very helpful staff. The location was great and the pool facilities were wonderful. All in all, we thought this was a great place to stay in Moab.

"Scenic parks tour!!!"
Mike C, 22 Octobre 2016

Had two mites hear @ best western canyonland very centrally located. Had a 2 bed room ,very roomy &a clean had a nice Electric outlet on nite stand . Had a free brakefast with was very good. Also had washer & dryers in basements.

"Good location"
LiMcG, 19 Octobre 2016

Spacious well equipped rooms, very clean. Well located for the National Parks and easy walking distance to shops and restaurants. Breakfast is however not great , self serve, with eggs and bacon ready cooked in hot buffet servers. Bread and croissants not particularly fresh but we found this everywhere. They use paper plates with plastic cutlery, which is not pleasant to use . These all go into waste as Moab apparently has no recycling.

"Very Convenient to Arches National Park"
pualane, 18 Octobre 2016

The hotel is in a great location, conveniently located within walking distance to numerous restaurants. It is only about 5 miles from Arches National Park. Our room was very nice, roomy, and modern. Unfortunately it was by the swimming pool on the ground floor so it was very noisy until about 10pm. The bathroom wasn't completely spotless, I found a few hairs presumably from a previous customer. Also, I neglected to ask about the fees so the final cost was a bit pricier than I had expected. Aside from the temporary noise and the unexpected price, though, it was a very pleasant stay.

Owner Response, 18 Octobre 2016

Hello pualane, Thank you for taking the time to write us a review of your stay. First and foremost, I would like to apologize that your room was not 100% spotless. We pride ourselves on our cleanliness and get compliments on our housekeeping daily so I am very sorry that you didnt experience that level of service. I will be speaking to our Housekeeping department about your comments. The only fees we charge on top of the rate are the taxes, which we are required to charge each guest. Next time you are in town be sure to ask for a room on the second floor away from the pool so you can have the quietest room possible! Best Regards, Tricia Grawet Asst General Manager

"perfect for arches and canyonlands parks"
kauniit, 16 Octobre 2016

We had a very nice room, clean and quiet. The breakfast at the Best Western was also good, you have everything from fruit and jougourt to American breakfast. The room was clean and nice with a confortable king bed. You can walk to all the restaurants and you can park your car at the hotel for free. I would recommend this hotel in Moab!!

Owner Response, 16 Octobre 2016

Hello kauniit, Thank you for writing us an awesome review! It is nice to hear that you enjoyed your stay and appreciated our Breakfast Buffet! We hope you are able to come back again! Best Regards, Tricia Grawet Asst General Manager

"Great place to stay"
Dennis G, 13 Octobre 2016

I was extremely impressed with the Best Western in Moab, Utah. I would highly recommend that you contact them first for your future plans and travel. The staff and amenities were very good. Great location and great parking made my stay very good.

Owner Response, 13 Octobre 2016

Hello Dennis G, Thank you for the amazing review! We are all so happy that you enjoyed your stay and will come back and see us again! Have a wonderful day! Best Regards, Tricia Grawet Asst General Manager

"Excellent Rooms and Location"
SeekTheWorld, 11 Octobre 2016

We travel a lot, domestically and internationally. This is one of the best hotels in it's price range and for its location that we have seen. Great rooms - the family/double room suites are one of the best we've seen anywhere in the world in terms of value for money. Breakfast could be lots better though, in terms of selection and service.

Owner Response, 11 Octobre 2016

Hello SeekTheWorld, Thank you so much for the amazing review! I always love to hear what seasoned travelers say about our property! It makes my day to know that you thoroughly enjoyed your stay and were pleased with our rooms! Please come back and stay with us again soon! Best Regards, Tricia Grawet Asst General Manager

"Excellent Hotel and Location"
lowerbrownsville, 07 Octobre 2016

We were surprised at the quality of this hotel and location. Exceptionally decorated and very spacious rooms. Location is in the center of town ... Walk to everything. Free breakfast is above average. Oversized hot tub.

Owner Response, 07 Octobre 2016

Hello lowerbrownsville, Thank you for taking the time to write us a review of your stay! I am so happy that you enjoyed your stay and we exceeded your expectations! We strive to make our guests happy and it has been a personal project of mine to keep the breakfast up to par so thank you for noticing all of our hard work! Best Regards, Tricia Grawet Asst General Manager

"Arches/Canyonlands"
Marcello R, 01 Octobre 2016

Excellent hot Breakfast. Warm greetings from staff. Very clean rooms. Easy travel to Arches National Park and Canyonlands National Park. Also did Jet Boat ride on the Colorado River and visited the Anasazi cliff dwellings.

"Centrally Located in Moab, UT"
146joanner, 29 Septembre 2016

Consistency is the word that best describes Best Western and Canyonlands BW was just that. I enjoyed the central location in the heart of Moab, UT, close to parks and activities. Room was clean and comfortable and nicely decorated. Good breakfast selections, but could use a little extra room for additional tables as there looks to be a lot of tour busses in town,

"A bit pricey, but worth it!"
MaximusGuinness, 28 Septembre 2016

My boyfriend and I recently stayed here for three nights from 9/5-9/7. We were in Moab to visit Canyonlands & Arches National Park and selected this hotel due to its central location and reviews. This hotel provided the best housekeeping service of all the 7 hotels we stayed at during our 2 week vacation in Utah. They even ensured that our ice bucket was emptied with fresh plastic bags each day. The room was very spacious and clean. What I enjoyed best was having two bathroom sinks, as it gave us a lot of room. I also noticed that four individual reading lights were mounted on the backboard of of both beds. This was a nice touch and allowed both of us to get the lighting we each needed. The location of this hotel is also fantastic. It's right in the heart of Moab and next to several great restaurants, shops and bookstore. Third, the dining area on the second floor was very relaxing You could select from regular tables, family sized tables and cushioned chairs at the end of a busy day. And the complimentary breakfast was very tasty with convenient hours. The only thing I disliked was that the floors are split level and had 2-3 stairs to go down. This made it difficult when you have lots of luggage, as you can't go too far with the luggage cart. The staff even allowed us to keep our luggage there after we checked out. We wanted to get a few morning hikes in at Arches before we left Moab and were concerned about our car being broken into. They accommodated us and were so gracious about it. I recommend this hotel and hope to return back again one day!

"Amazing Moab"
KatBurl1, 26 Septembre 2016

Great stay at the Best Western Plus Canyonlands. Friendly staff, good breakfast which you can enjoy outside on the patio. Great swimming pool too and right in town, just steps away from restaurants, bars and shops. Moab is a great destination to visit! National parks are awesome!

"The Best best western !!!"
Maryse K, 26 Septembre 2016

We stayed 4 nights while visiting Arches and Canyonlands Parks. We had the presidential suite and it was perfect. Large, Very clean, it looked like it has been renovated recently and the kitchenette was sparkling. The bed was comfortable, there was a huge bathtub in the bedroom and a shower in the bathroom. You could take your breakfast on the rooftop terrace with gorgeous views of the mountains. The breakfast itself was what you can expect in BW, no complaint there. The laudry room was clean, we hat no problem with the washer and dryer and there was even a couch with reviews. The pool was not very big but enough to unwind after a super hot day sightseeing. The staff was very nice. The town itself is very cute.

"Large Comfortable rooms in a good location"
celial746, 26 Septembre 2016

We enjoyed the comfort of the room after a day of hiking. We also enjoyed walking to the local restaurants in the evening from the hotel. The breakfast offered many choices. The pool and hot tub were a plus!

"Great place to stop for a visit to the National Parks."
Tigersmity, 25 Septembre 2016

The room was good, felt that the bead spread dated the location...need new ones. The bed was good though and everything worked well in the room. The floor is not carpeted and using a white hand towel on some water on the floor I found out it was not the cleanest. We used the laundry where they had two wash machines...one was broken. They need new equipment, really old. We used the hot tube...really hot and very clean. Pool looked good, but we did not go in. The breakfast was excellent, no reason to go to a regular restaurant, the food was very good. Great location too, shopping and other restaurants just across the street. And the entrance to Arches National Park was about 5 miles or less...very convenient. Overall a great four day stay exploring the local State and National parks.

"Best Western"
pcmitchell1, 24 Septembre 2016

The Best Western was a very comfortable, centrally located, and clean hotel in downtown Moab. The "restaurant" was in an upstairs in an open area with access to the rooftop lounging and used only for this fabulous breakfast each day. The hot tube was very large! The staff were extremely helpful and always very friendly. We used the laundry room in the basement and had no issues (the dryers actually dried your clothes fast!)

"Best Western Plus Plus "
mangia24, 23 Septembre 2016

Nice job here. So impressed with how really clean our room is. Every single corner of the bathroom is as if it's brand new and no one else has ever been here. Pure white tub and sinks. Motion lights, reading lights, and good lighting in the bathroom. Large room and a really large and comfortable bed. To top it all off, the staff here could not be more friendly. I had a problem with the t.v. Remote and it was replaced in just Minutes. The only thing that could make this better is a vanity mirror and Glass glasses. I'd visit here again in a heart beat. Thanks??

"Choose your room carefully"
Sue B, 23 Septembre 2016

Good location in town. Nice staff. Clean. Understaffed for breakfast. We were there two nights and found the breakfast area very crowded and needing food replacement both times. Our room was pleasant but only if the shades were drawn as it was on the main route to the nearby swimming pool with large windows taking up most of the wall and we lacked any privacy with raised shades so please pick your room and avoid the pool floor and close view of the pool or you will be living in a dark cave. Having said that, It is probably the best place in town to stay with proximity to restaurants and places of interest. Moab rooms cost more than those in nearby towns, but there aren't any nearby towns, so don't expect bargains.

"Hiking in Utah"
IowaMerton, 23 Septembre 2016

Very nice hotel...loved the location..loved the staff...however it was pricey but so were all the other hotels in the area. The hotel had many outdoor patios...one at pool side, one looking down at the pool, one looking to the main street looking also at the mountains, and the other one looked to the North, West, and East with a fire pit! Awesome way to watch the sun rise and set!

"Better best western in a way"
Avalanche408, 22 Septembre 2016

We stayed at the Greenwell BW as well so I can compare the two. This one is the nicer appointed of the two. Bigger rooms with nicer furniture. We did not use the pool at Greenwell. This pool was very nice. Hot tub was big and hot. Pool area had chaise lounges and plenty of towels. The breakfast area was up on the top level and had open area seating with a fire box area. It was really nice. The breakfast was average. Eggs, meat, yogurt, waffles, etc. Nothing too exciting but satisfying none the less. There was a little kids playground out back. Maybe 5 and under as it was small but it would give the kids something to do. The location is right in downtown so no driving to shops or dinner. Parking was included. Again compared to the Greenwell this is the nicer BW but the Greenwell is a fine hotel as well albeit without the extra features. Either hotel will provide a good nights rest so pick one and enjoy a Best Western in Moab.

"Great stay!"
Ken_Blanchard, 22 Septembre 2016

We stayed here for two nights and really enjoyed the quality of the room and bath, sitting area, refrigerator and two sinks. Great central location, yet very quiet. Comfy beds. Large room. Nice breakfast.

"great room &service"
CaptseaweedLhc_Az, 19 Septembre 2016

We stayed in the large suite with private balcony overlooking the main street. It had a partial kitchenette with sink, microwave & refrigerator/freezer with ice maker. one room with king bed & second with two Queens, both very comfortable & nicely decorated. the only draw back was there were only stairs up to the room no elevator. Otherwise it was a great experience & Pasta Jays restaurant was great. The breakfast was delicious & you could eat on balcony outside for a great view.

"Look no Further"
Shalfordlaneskitty, 18 Septembre 2016

This hotel is of a decent quality and certainly the best in town. Pool area well kept and nice, breakfast is a bit of a bun fight and the plastic cutlery and paper plates match the quality of the breakfast but there are plenty of other places to eat nearby. Room spacious and bed comfortable. Wifi pretty good.

"Great location, great property"
kfortney, 15 Septembre 2016

The staff was extremely helpful and considerate. A guest complained about music from the business next door and the front desk called over and politely asked the business to turn down the volume, which they did! I was suffering from an injured leg and they were very accommodating by putting me in a room that didn't require a lot of steps. The property is well maintained and the pool area was immaculate. I would definitely return on any trip to Moab.

"Location, location, location"
ketzale, 15 Septembre 2016

Moab is a RIP-OFF. Don't get me wrong, Arches National Park is awesome and very beautiful, we just stand in awe of what nature was able to create, but all options of lodging in Moab are soooo expensive that you end up with no choice of having your money's worth except for location. This best western in an average location would've cost at least 1/3 of what actually ended up costing. The staff was super nice, the pool area is great, breakfast also was pretty good but it was very expensive for what if offered after all.

"No Hotel Better in Moab !"
APEGRAMS, 15 Septembre 2016

Clean, Clean, Clean Friendly and helpful Staff Large rooms Crystal clear pool Wrap around, second floor sitting balcony Breakfast outstanding - large variety of foods Workout room and laundry great Evening COOKIES ! Plenty of towels in rooms and pool-side We travel US and Europe and this Hotel is one of the best we've experienced.

"A good experience"
Traveller2656, 15 Septembre 2016

This is a really good choice for Moab accommodation. It's so central that everything you need is close by, there are plenty of food options nearby and there is plenty of parking onsite. Our room (229) was clean and well set up and quiet. The buffet breakfasts were good, with quality eggs and ham etc that we haven't found in other Utah stops. The breakfast staff were helpful and were on top of a busy service. Nathan at the front desk was very helpful to us in sorting out some wifi problems we experienced. All in all a good 3 night stay and we'd recommend it to anyone wanting to be in that wonderful area.

"Very Central - Great Base"
The_Simnetts, 13 Septembre 2016

Definitely a step up from the standard Best Western hotels. The rooms are more spacious with better quality furnishings etc. We had a ground floor room which faced the car park. Not a problem as we were only in the room for a few hours. The hotel had a nice outdoor pool, a verandah wrapped around the main hotel building with loungers as well tables and chairs. Nice.

"Loved this place"
RebeccaP24, 13 Septembre 2016

Great location, very nice staff. Good breakfast, with an outstanding deck area upstairs/outside for eating. Decent pool area, fitness center. Walkable to pretty much everything, and an easy drive to the parks. Only issue was the noise of people above us one night -- and the hotel offered to move our packed luggage to a room upstairs while we were out! Worked out great.

"Excellent"
may4022, 12 Septembre 2016

Was at last minute plan to stay here with out reservation, front desk lady was so helpful and we ending in a suit beautiful and comfortable. I high recommend this property near everything and great breakfast. Thank you so much !!!!

"We will return again!"
ANarron, 12 Septembre 2016

Wonderful hotel and staff. Convenient location in downtown Moab allowed us to walk to shops and dining. Staff provided great tips/input on places to dine. We were able to extend our stay another night and keep the same room. Breakfast buffet was very nice.

"Excellent"
Susan S, 10 Septembre 2016

We travel frequently throughout the year and always try to stay at a Best Western hotel. The rooms are always clean and breakfast is always great! The beds are the most comfortable we sleep in at chain hotels. I even take a bath instead of a shower because the tubs are clean and inviting.

"Very Accomodating! Great choice if you are taking a tour with Navtec Expeditions!"
TerrynJean_Quinn, 09 Septembre 2016

Cool, quiet easy to access. Actually, amazingly quiet when you consider the downtown location. VERY accomodating staff - we were able to check in at 3:00 pm in plenty of time for our Arches tour. Navtec Expeditions will pick up here so you don't have to fight the traffic or parking for their tours. We definitely got a very good nights sleep!

"Great Place to Explore Arches , Canyonland and so much more!"
MichelleLovesTrvling, 09 Septembre 2016

This is a modern, clean, comfortable and busy hotel right off of the main street in Moab. We loved the location. It was very convenient to so many great sites in the area: Arches National Park is just several miles away. Canyonlands National Park and Dead Horse Point are a 30 minute drive. The main street of Moab is filled with great restaurants and interesting shops. We loved being able to walk to everything in the town. Our room (2 queen beds) was quite large and had a microwave and refrigerator and coffee pot. The beds were comfortable and , even though the hotel was completely booked, the rooms were quiet. I had a little trepidation when we were given a room on the ground floor overlooking the parking lot because I thought it might be very loud in the evening. But it was not. Moab is a quiet, peaceful town and also the walls seem very well insulated at this hotel. Breakfast is served upstairs on the balcony. There was plenty of space to accommodate everyone and lots of things to choose from on the buffet. They also have a nice pool area with a jacuzzi. This area does seem a little small for the hotel's customer capacity. All the staff we encountered were friendly and helpful . I would definitely return to the Best Western Plus Canyonlands Inn on future trips to Moab.

"Comfortable, clean, perfect"
Laura-n-Scully, 07 Septembre 2016

I stayed in this hotel for 2 nights and it was perfect to explore the Moab town and the surrounding parks. Its proximity to local restaurants and supermarkets was ideal after having spent a long day in the parks. The staff were all welcoming, the postal service was very helpful, and breakfast, although simple and perhaps lacking in some flavour was open early and had a good range of produce. The rooms themselves were large, very clean and quiet. We made use of the fitness suite and laundry services which were equally clean and very useful. Would highly recommend.

"Great Hotel in Moab"
Leasha_Overturf, 05 Septembre 2016

I do a lot of research when I choose a hotel. This place was not my first choice. This Best Western was available and had decent Trip Advisor reviews so I kept checking it out. I chose it because it looked like a lodge of sorts and it had an outdoor pool right in the middle of downtown Moab. It ended up being a really fabulous choice. The only downfalls were that the lobby is really dated compared to the exterior which at first made me very nervous. It also had a funky system in which depending on where your room was you may have to go up and down a few steps and can't roll a cart to your room. BUT the room was wonderful. It was modern, super clean and had a decent sized window so you could get some natural light in the room. The breakfast buffet was really great and you could sit on the patio and enjoy breakfast. The pool was chilly, but in a pretty setting and the hot tub was honestly the largest hot tub in any hotel I've been to. The staff was very personable as well as had good knowledge of the area. I definitely recommend this place! Enjoy!

"Nice, new hotel, great rooftop porch"
Cynthia M, 03 Septembre 2016

This was a great Best Western Plus. It was roomy, new, had every amenity imaginable. The rooftop porch is amazing with a fire pit, cushioned chairs and pillows and a gorgeous view of the sunset. The air conditioner was slow to respond and noisy during the night but otherwise it was an excellent experience.

"Great resting place for Arches National Park"
heidi c, 31 Août 2016

This hotel is perfect for those wanting to visit Arches national park. I was pleasantly surprised by the large rooms, strong wifi and comfortable beds. I would highly recommend this hotel for anyone looking for a restful nights sleep and conveniently placed hotel whilst in Moab.

"Best hotel to stay in at Moab and so close to Arches National Park"
penelope6, 29 Août 2016

We stayed here for 4 nights and had a lovely experience. It's right in the heart of Moab so you can walk to shops and try different restaurants without driving. It has a swimming pool and a big hot tub with lounge chairs. Our hotel room was spacious with 2 queen beds and a couch and a breakfast buffet was included. Staying in Moab is so convenient to the entrance to Arches National Park which was our main reason for staying there.

"Great Stay in a Great Location"
Stuart A, 29 Août 2016

Our stay at the Best Western Canyonlands was comfortable and enjoyable. The staff was friendly, the rooms and lobby were big and very nicely done. The proximity to Canyonlands and Arches were a big plus.

"Great Little Hotel"
Sprouty33, 27 Août 2016

This is a great little hotel. Rooms are clean spacious, bathroom wasn't cramped. Served all our need and is conveniently located in Moab. At the center of main dining and shopping area, it's perfect for walking and enjoying this fun little town. Also a shot drive to Arches.

Owner Response, 27 Août 2016

Hello Sprouty33, Thank you for taking the time to write us a lovely review! i am so happy to know that you had a good time during your stay and we exceeded your expectations! If you are in the area again I hope you will come back and see us! Best Regards, Tricia Grawet Asst General Manager

"Road Tripping"
June K, 26 Août 2016

Great hotel, staff very helpful! Clean large room. In down town area. Close to nice restaurants, next door to 2 different ones. Would stay here again! Bed very comfortable! Very quiet as well. Recommend highly. Nice outside sitting area too!

Owner Response, 26 Août 2016

Hello June K, Thank you for the awesome review! It is the highest compliment when a guests says they will stay with us again! I would have to agree that the beds are very comfortable as I actually bought one for my home! I hope you have a wonderful day and can some stay with us again in the future! Best Regards, Tricia Grawet Asst General Manager

"Rooms and location are excellent. Front desk staff not very friendly"
Gail E, 23 Août 2016

The hotel was very clean, has great sunset views from the balcony and the location within town is wonderful! Lots of restaurants and pubs within easy walking distance. A bit pricey and our room didn't offer a view of anything but the parking lot. Unfortunately, we found the staff to be unfriendly and not overly helpful when asked a question. We will be back to Moab next year but are thinking that we will stay elsewhere.

"Nice location, nice pool"
Mindi B, 23 Août 2016

The location of this hotel is perfect when staying in Moab. Walking to all of the restaurants and shops after a long day of hiking was the highlight of our stay here. Our first floor room was large and comfortable. Our room wasn't fancy, but it was clean. Looks like the hotel common areas may have been updated or upgraded fairly recently. The pool area is well done. We used the pool a couple of times during our stay and enjoyed the oatmeal at breakfast each morning. Good to know that if I ever get a Tesla they have charging stations :)

Owner Response, 23 Août 2016

Hello Mindi B, I am so happy that you enjoyed your stay and gave us such a great review! We have in fact remodeled all aspects of the hotel in the last 5 years! We do some sort of upgrading each Winter! Our Tesla charging stations are a recent addition and we are so pleased with the outcome! Please come back and stay with us again soon! Best Regards, Tricia Grawet Asst General Manager

"Staff not very friendly or helpful"
Gail E, 23 Août 2016

We stay more than 2 months a year at hotels and the way we are treated by staff is very important to us. The hotel is clean, and they have an awesome upper patio that you can enjoy the Moab sunset from. The rooms are nicely decorated and the fitness center is your 'usual hotel fitness center'. Lots of dining options available within walking distance. I love Moab and we will be back but will check out other hotels for my next stay.

Owner Response, 23 Août 2016

Hello Gail E, Thank you for taking the time to write us a review of your recent stay! I am pleased to know that you noticed the cleanliness of your room and that you enjoyed our balcony! I apologize again about the misunderstanding regarding the water in the lobby versus the bottled water in the vending machine and I hope that our email correspondence has cleared that up so you will return to stay with us again in the future. Best Regards, Tricia Grawet Asst General Manager

"Central location + close to Arches"
635katarzynau, 23 Août 2016

Very good location. Close to restaurants and shops. 10 minutes by car to Arches NP. Rooms were ok, but do not expect too much. We did not like breakfast. There is no restaurant in the building of the hotel, but you will find several restaurants very close.

Owner Response, 23 Août 2016

Hello 635katarzynau, Thank you for taking the time to write us a review of your recent stay. I do apologize that we did not exceed your expectations during your visit. Our rooms have recently been remodeled and upgraded as has our breafast buffet, so I would love to hear any suggestions you may have for us to improve upon them. My email address is [email protected]. I would love to discuss this with you at your convenience! Best Regards, Tricia Grawet Asst General Manager

"holiday"
853janas, 22 Août 2016

We have been there for 4 nights, great size of beds, rooms, nice friendly and helpful personal. Breakfast swell really good. Beautiful area around the hotel, I mean swimming pool, terrace, lounge, fitness etc.. Really the cleanest hotel I have been in. :)

"Very Friendly, Great Place to Stay"
Jim W, 22 Août 2016

This Best Western was a very friendly and comfortable place to stay. Inside and out, this hotel was very nice and updated. The hotel staff were all very friendly and helpful. Wonderful breakfast. Situated in the heart of town so very nice to walk around to shop and eat. Keep up the good work Best Western Plus Canyonlands in Moab. Loved the town also and Arches and Canyonlands National Parks are amazing.

"Good central location"
Liney1966, 18 Août 2016

Good location and nice hotel with upstairs restaurant with balcony. Central to Moab, easy to get to Arches, Canyonlands and Dead Horse State Park (this was a great place to go and only $10 entry). The area is fantastic - we stayed here two nights can got to see sunsets and do lots of walking. Staff were helpful - we arrived early so wandered around the town to get our bearings until the room was ready. Rooms were large, well equipped and comfortable. Breakfast was a buffet - fairly standard choices but enough to enjoy including cooking your own fresh waffles.

"Good location, updated chain hotel, reasonable value for money"
Neta_Amit, 18 Août 2016

Located in center of town, close to cafes, restaurants and shops. Clean, updated decor, good bed and linens, good wifi throughout. Front desk staff warm and respectful. Breakfast OK, pool mediocre. I'd go there again - after checking for other, less expensive alternatives.

"In the center of town"
luomadyrr, 17 Août 2016

Hotel was clean, pool was great and the beds were super comfortable. The breakfast room was roomy clean and had everything a person could want. There were even cookies in the lobby every evening. The location was close to just about everything.

"Large rooms, clean, nice outside pool with comfy sunbeds."
tulpje07, 15 Août 2016

This 2 story hotel has a pleasant holiday atmosphere. The rooms are large with, in our case, 2 queens, tv , fridge, desk and seperate sitting area. Bathroom is 2 parts: shower/bath with toilet and sink ; extra sink with mirror, hairdryer and cupboard with ironingboard. Rooms are very clean, they have a lot of lamps, nice deco and of course airco. They really convey a warm atmosphere. Try to get upper floor rooms so you dont hear the upstairs neighbours walk /run/jump! The beds are very very comfortable with super matrasses and lovely cosy comforters. It was the best sleep sofar. Breakfast is complementary and good, with fresh fruit and the usual food. The breakfast room is on the 2nd floor. You can have your breakfast indoor, but also on the terrace overlooking the parking or, around the corner, the swimmingpool. The pool also has a hot tub. There are some 10 sunbeds and they are very comfortable. The hotel offers fresh chocolate chip cookies every evening. The restaurants on main street are accessable on foot. We really liked this hotel, it gave us the possibility to relax after 2 weeks of heavy travelling.

"Beautiful Moab, Fantastic Hotel"
Susan H, 15 Août 2016

We came to Utah to visit all the National Monuments...this hotel was completely suited for us! The room was just lovely and the staff was amazing especially when we checked in late, you would think they would be tired...we were for sure but we were greeted by a very very happy person! Breakfast was Best Western delicious and the kitchen staff were so warm and friendly, of course it is always a hoot to see the kids go for the waffle machine. Thank you for always having clean rooms and being accommodating!

"Moab hotle"
Lenka F, 14 Août 2016

Great place to stay at while in Moab. Great location in city center. Spacious rooms equipped with all the amenities one needs while traveling. Nice upstairs terrace open to all guests. Very friendly staff, always chilled lemon water and coffee at the reception. Small yet cozy outdoor pool.

"What a surprise!!"
Joe L, 14 Août 2016

Was expecting ok motel in remote Moab. Not!!!! Canyonlands was a great hotel with everything first rate. They even had a laundry in the basement. Had to be the best place in town. Great location. Close to yummy restaurants and multiple coffee shops. Enjoy!

"Moabulous!"
RomanGoblets, 13 Août 2016

Great choice for hotel/layover in Moab. Clean, great location, quiet, and great front desk staff. Room was quiet and updated. Slept great and kid loved the breakfast. Look no further if you're spending the night in Moab.

"Homebase to explore the region"
KaritaBN, 11 Août 2016

My daughter and I stayed here two nights mid summer. It's location was great, right in the middle of town. We walked to restaurants and tourist shopping. My daughter enjoyed the pool in between other adventures. It was close to both Canyonlands and Arches. The room and breakfast was as to be expected from a Best Western. The price was a bit steep but we were paying for location as much as services.

"Not very kid-friendly"
Akz2015, 11 Août 2016

I traveled far, and with great anticipation, to see this magnificent part of the world. The hotel was average - at most average/plus, but nothing special. What was most disconcerting was the intolerance, in general, to a woman traveling alone with three young kids. The pool was mediocre, and the hotel had little more to offer. Staff were cold and I had the feeling they were always a bit put-out when it came to the kids - not what I was expecting from the family-loving image Utah presented.

"Very good Hotel"
loumsrea, 11 Août 2016

My daughter and I stayed here on a quick 2 day trip to Moab. I never expect too much in a chain hotel - just clean and safe and decent location. This hotel exceeded expectations. The location was great - no need to drive for dinner. Lots of restaurants and shops close by. Room was great. Breakfast area was good. My favorite part was you can grab breakfast and take it outside to a nice patio - love that. Even in the extreme heat of summer in Moab, it's pleasant in the morning and evening. We bought some beer after a hot day hiking and it was really nice to sit outside and have a cold beverage. The pool looked very inviting - didn't make it there but would have liked to. I would definitely recommend this hotel!

"Excellent value"
Matha J, 11 Août 2016

We used this hotel as our base for three days in national parks country. Our room was immaculate, the staff friendly and helpful, the beds really comfortable and the breakfasts adequate. The hotel is located in the center of Moab for easy walking to Main Street shops and restaurants. Fresh lemon water and apples are always On offer with coffee in the lobby. A plus.

"Great Hotel, Great Location"
Lori W, 08 Août 2016

This hotel is located right in the heart of all the action in Moab. Great restaurants surround it and there is easy access to all the fun things to do. The hotel is clean, staff are friendly and helpful, the room was spacious and nicely furnished. It was a little pricey, but I expected that in the middle of the summer vacation rush and I was aware of the cost before I booked the room. I would definitely stay at this hotel again on any future trips through Moab.

"Could have been nice"
Valdene K, 07 Août 2016

Room was great--2 sinks. Nice touches such as cookies at night. Wonderful pool. The women at the desk can't even be bothered to answer the phones. Internet is from the 1990's. Breakfast clean and the same every day. Not a lot of healthy options. When we went to the bathroom at night, the overhead light came in and woke us up. When we asked if it could be fixed, we heard, "Well that's the way it is." This could have been a great hotel--too bad they don't know what their staff is doing.

Owner Response, 07 Août 2016

Hello Valdene K, Thank you for taking the time to write us a review of your recent stay. I am very glad you enjoyed your room and amenities! I do apologize that you had some issues with the Internet during your stay. We do have a 24 hour Internet support center that normally can help fix and connectivity issues our guest may have. If you could send me some more information on your troubles I would be happy to get our IT staff to look into it. I also spoke with our Front Desk clerks about not answering the phone and it turns out that they were out closing down our pool when you called down to the desk. I have also corrected them on the fact that we are able to turn off the "auto on" setting in the bathroom. I sincerely apologize that these issues caused you some inconvenience during your stay. I hope you will come back and allow us to make a better impression on you. Best Regards, Tricia Grawet Asst General Manager [email protected]

"Great hotel but A/C needs to be fixed"
403SSQuinn, 07 Août 2016

We really enjoyed this hotel. It's in a great location right downtown but still quiet. The breakfast buffet was standard but the outside seating area is fantastic! The pool is great and the hot tubs are big enough for lots of people. The rooms are big with an additional sitting area with a pull out bed. We did, though, have a bad experience with the air conditioner..... It's really, really, really loud!! We had to choose to have it on and be woken up by it or turn it off and not sleep because it was too hot in the room.

"Great beds"
JamesRPP, 05 Août 2016

We went to the Best Western Canyonlands Inn in Moab. It was so good. The breakfast on the roof was great with a good view. The rooms were good and the beds were soft. In the front there was lemon water which tasted good and they had good recommendations for the restaurants.

"A wonderful place to stay"
amyandpeteb, 05 Août 2016

Summary: We are very glad we stayed here. Room: We were very pleased. The room was clean and seemed to be recently updated. Staff: Great. Overall value: Very good. They charged the market rate, and I felt like I was getting my money's worth. Location: Convenient location to Arches / Canyonlands and the center of Moab. Would I stay here again: Yes. No question.

"Moab Adventure"
mariovC9536JZ, 05 Août 2016

Second trip to Moab, first time at Best Western Canyonlands Inn. We had a great experience at this hotel. Room was clean, bed was comfortable, staff was friendly and we had everything we needed...even a guest laundry room! Our two teenage boys were safe and sound on their computers at night, while my husband and I walked to restaurants and shops. A great place to stay!

"Great choice for place to stay in Moab!"
chrishuntington, 02 Août 2016

Was referred to this hotel by a friend & loved it! Great location, right on Main Street Moab! Close to everything! Clean & reasonably priced. Great breakfast included in the rate. Super helpful front desk staff. (Ask them for discount coupons for some local restaurants!) would totally recommend this hotel!

"Best, Best Western"
AuntSandy, 02 Août 2016

There were six adults (mom, dad, 3 teenagers and Gma) who stayed in the family suite located above the Peach Tree restaurant. The room was spacious, very clean and included a well-appointed kitchenette. There was nothing lacking for breakfast choices and the hot items were always fresh and hot. The bonus was enjoying breakfast outside on the pergola covered porch. We were happy to enjoy the pool and it was always sparkling clean. We found the desk staff to be friendly and very helpful. If the chance, we'd return.

"Excelleny accommodation"
Bruni1941, 01 Août 2016

Nice big rooms - able to spread out for a change. Loved the double bathroom vanity and super coffee making facilities. Definitely a big plus for those of us who wake so early in the mornings and need a coffee fix.

"The Best Best Western"
BudSpitz, 01 Août 2016

I wish all Best Westerns were as nice as this place in Moab. We had the large room with a sleeper sofa and two queen beds and couldn't have been more comfortable. Also, thank you for not having pets at your hotel. I'm not into sleeping in a bed where a pet has been before me. The staff was very helpful and cheerful.

"Nice stay in a great area"
John B, 01 Août 2016

Super convenient location in the middle of town with shops and restaurants in walking distance. Local discount coupons offered by an unusually pleasant hotel staff. Convenient parking and a nice pool.

Owner Response, 01 Août 2016

Hello John B, Thank you for the review of your recent stay! It's awesome to hear that you enjoyed your stay and our staff exceeded your expectations! Please come stay with us again soon! Best Regards, Tricia Grawet Asst General Manager

"Fun in the Desert"
LadyRouge, 31 Juillet 2016

We stayed at the BW Canyonlands in Moab to get out of the summer heat for 2 nights since we were camping. What a fun and relaxing place to stay! They have a pool with lots of outdoor seating, yummy cold treats in the lobby, clean and comfortable rooms, delicious hot breakfast with outdoor patio seating, helpful staff, and are in a great location in downtown. Would stay again and recommend if in the area.

"DISABILITY ALERT"
wrantar, 29 Juillet 2016

Very nice facility in the heart of the Moab restaurant area. However, about half the rooms on each floor, are located About half of each floor's rooms are located on the lower level, four steps down from the elevator. So, try to score room on the same level as the elevator, otherwise you'll be hauling your bags up and down stairs.

"Amazing staff and beautiful rooms"
Devon M, 28 Juillet 2016

Even though this is a chain hotel, the staff in Moab truly step up the establishment for a lovely experience. Staff are caring and attentive and really go the extra mile to make your stay great. I have been here twice within the past 6 years and never once has the service wavered. The rooms are clean and functional with enough room for everyone to stay comfortably.

"Great hotel in heart of downtown"
Rhonda J, 27 Juillet 2016

Met by friendly front desk help. We stayed in one of the family suites and it was spectacularly appointed. Perfect for our traveling party of six. Much nicer than I anticipated. Breakfast had your typical hot offerings but they were all fresh. Pool area is very nice and kept neat.

"Great base for Arches "
EdQ44, 26 Juillet 2016

Our family of four used this hotel as a base for Arches. It is in great location in Moab, close to shops and restaurants. Request a top floor room to minimize noise. We found all the employees to be pleasant and helpful. The cucumber water, apples and nightly cookies were a very nice touch. Our kids loved the beautiful pool and hot tub area which was so welcome after the heat at Arches. Our room was huge and I love the layout which included two sinks, with one located outside the toilet area. The colors and decor are slightly dated but not a big deal. Complimentary breakfast each day offered extensive choices, was well staffed and tasty. All in all, a good stay.

"Nice, clean, well appointed hotel"
trackywebb, 25 Juillet 2016

This hotel was easy to find, right off of the Main Street in the middle of town. We weren't bothered by any noise. We parked our car in the free car park outside without a problem. We were quickly checked in after our long drive down from SLC. I noticed they had some cold water, coffee & fruit for you to help yourself to in reception. The pool looked inviting, but we never got there. The room was large with everything we needed, including 2 sinks. There was a refrigerator with a small freezer compartment, coffee making facilities, free wifi which I managed to use to FaceTime family both in the morning, and the evening. The beds were comfortable & the air conditioning wasn't overly noisey. We had the complimentary breakfast on the 2nd floor, which ran 6-10. There was a choice of 4 hot options, ham, scrambled eggs, bacon & potatoes, as well as make your own small waffles. Coffee, hot chocolate, a range of 4 juices, cereal, some fruit, bread items & pastries, & yoghurt were also available. We used the safety deposit boxes at the front desk, as there were no in room safes. Would definitely recommend this hotel if you are in the area.

"Nice place"
JordanS8, 24 Juillet 2016

Don't let the Best Western logo fool you. This hotel is lovely. Western decor from horses to saddles, it is conveniently located in the center of downtown Moab, walking distance to restaurants and shops. The room was clean and very spacious with the obligatory flat screen TV and a big overstuffed easy chair with Ottoman. For Moab, it is pricey but Colorado and now Utah is jam packed with tourists and rooms are hard to come by. The staff seems very nice .

"Great value given Moab prices"
Nathan W, 24 Juillet 2016

Staying in Moab is expensive. However, with this understanding, our stay at the Best Western Plus Canyonlands Inn was excellent. Pool and spa were fun. Staff was very friendly and helpful. Hallways decor was a bit dated, but the room was quite nice.

"overcharge"
Thomas E, 23 Juillet 2016

my wife and i are both seniors over 65 and members aarp. i am also a veteran with membership all veteran organizations. when asked is any discounts available as such ??? no ... it is 23000 a room and no discounts. as the wife is handicapped and it was late i had no choice and it cost 230.00 i felt that best western could have bent some... even a little and this comment would not have been neccessary. we just wanted to do a bit sightseeing around maob.

"Very Nice "
Carol B, 22 Juillet 2016

This is the nicest place we have stayed in Moab. The rooms were very clean, and I liked the shampoo. I never like the shampoo. We will stay here again. Good breakfast too. It's also centrally located in town.

"Very nice touches for the guests"
Beader88, 21 Juillet 2016

In downtown Moab, this motel is close to a lot of restaurants and Wells Fargo Bank is kitty corner to the Inn. It was a very busy place when we were there, with a lot of guests using the pool in 107 degrees Fahrenheit heat. We liked the arrangement of our room. It has 2 sinks, 1 in the bathroom and another outside of the bathroom so if there are 2 or more guests they have 2 places to get ready. The breakfast buffet had a good selection of items, and the staff checked often to make sure items were refilled and the counters clean. They use paper plates and plastic utensils.We liked having the full sized containers of Greek yogurt and the fresh fruit. The buffet is upstairs on the second floor where guests can enjoy the morning sunlight shining on the red cliffs. Planters of blooming plants help to make it very pleasant. Another nice touch are complementary fresh baked cookies, still warm, as an after dinner treat, and when we visited there was a bowl of apples and icy lemon water in a dispenser in the lobby. Coffee and tea are also available. There is bike storage and bike repair areas in the basement as well as a place to fill water containers. All in all we had a very nice stay while we visited The Arches and Canyonlands National Parks.

"Great place to stay in Moab"
Joseph G, 18 Juillet 2016

this hotel is right in the middle of all of the food in Moab. They provide secure bike storage as well as a room for repairs. We used the pool everyday and the breakfast was a pleasant surprise. Our room was very clean and comfortable.

Owner Response, 18 Juillet 2016

Hello Joesph G, Thank you for the recent review of your stay! I am very happy that you had a great time here and that you loved our bike storage! It is a great way to make sure your bikes are safe and sound and our rooms don't get the wear and tear of bicycles in and out of them! I hope you get to return again very soon! Best Regards, Tricia Grawet Asst General Manager

"Nice Hotel"
Ludovic P, 18 Juillet 2016

Typical Best Western. Room was nice and well equipped with comfortable beds Good location in inner city. A vast number of restaurants nearby Complementary breakfast was fine (much better than some breakfasts you have to pay for) Only parking might be improved. You have a large number of slots dedicated to Tesla which is fine but you should not arrive late or you may have difficulties to get an available slots Otherwise highly recommended for families Will come back again

Owner Response, 18 Juillet 2016

Hello Ludovic P, Thank you for taking the time to write us a review of your recent stay! I am very happy that you had a good time in Moab and enjoyed our Hotel! Yes, we do have 4 spaces for Tesla, which only 2 of them are strictly dedicated to Teslas. Unfortunately being in the Center of town we do have limited parking. If you should have this problem the next time you come, please let us know and we will do all we can to make sure you have a parking spot. Best Regards, Tricia Grawet Asst General Manager

"Better than Average"
Catherine H, 17 Juillet 2016

Well located and comfortable in the middle of town. Nicely decorated rooms with split bathrooms and very comfortable beds. Breakfast is included and is typical. Nice pool area. Close to all restaurants and activities. Good choice!

Owner Response, 17 Juillet 2016

Hello Catherine H, Thank you so much for taking the time to write us a great review! I am thrilled to hear that you enjoyed your stay and were satisfied with your room! Please come see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Pleasantly surprised by the quality of this hotel!"
Alison S, 16 Juillet 2016

I have been pleasantly surprised by this hotel from the moment I walked in the door. Lemon water and apples in the lobby, everything has been clean and in excellent order. The rooms are nice, with some lovely artwork throughout the hotel. The pool is inviting and the hot tub is a double-decker with a waterfall in it! The complimentary buffet breakfast is very good, with a nice variety and really beautiful outdoor seating. The staff is friendly and courteous and it is right in the exact center of town with a whole bunch of restaurants and shops just outside, plus the Moab Information Center right across the street. I don't know what I was expecting, but whatever it was, they have exceeded it!

Owner Response, 16 Juillet 2016

Hello Alison S, Thank you for taking the time to write us such a great review! We are so pleased that your experience with us has exceeded your expectations! Our owner will be so happy to know that you loved the artwork and decor as she does all the decorating and selecting of artwork herself! I sincerely hope you are able to return to Moab and stay with us again soon! Best Regards, Tricia Grawet Asst General Manger

"Organic APPLES!"
Farzaneh M, 16 Juillet 2016

they had organic apples in the lobby and good quality tea, eco friendly soaps, and breakfast that had almond milk option. I like the consideration of people who try to eat and have non toxic items. the location is right in the middle of town, and the decor was very cool.

Owner Response, 16 Juillet 2016

Hello Farzaneh M, Thank you so much for the great reviews! I am so happy that you were pleased with all the little things like the apples and soap! We have been trying to make our breakfast healthier and Almond milk is definitely popular! I hope you are able to return to Moab again in the near future! Best Regards, Tricia Grawet Asst General Manager

"Awesome"
Ralph H, 16 Juillet 2016

This place is totally modern, clean and upscale. It has everything! It is in a perfect location in Moab. The pool and the free breakfast were terrific. The staff was helpful and professional. I would recommend this hotel without reservation!

"Lovely 2 night stay"
travelcaro, 15 Juillet 2016

We stayed at the Canyonlands Inn as part of an escorted coach tour. There were some lovely touches here. Cool lemon water you could help yourself to in reception, cookies likewise. The room was spacious with two large beds. Immaculately clean. There were coin operated washer and dryers in the basement for a very low cost. Our room was quietly located and we slept well. Very central to shops and restaurants. The only reason for not giving 5 stars is that we were surprised at the use of plastic cutlery and paper type plates at breakfast.

"Excellent service and clean Hotel"
Byung Moon L, 11 Juillet 2016

it was wonderful experience during two weeks travel around 5 national park in western USA. I was surprised by nice and clean atmosphere and staff's kindness. Also it was quite new and better quality of modernized hotel like four star hotel. Food was excellent and variety of free breakfast I ever had. I like this hotel and I would definitely recommend this hotel to tired travellers who are looking for good hotel.

"one of the BEST best westerns"
Rocker_rep, 11 Juillet 2016

Thanks Wendy, for your help, kindness ---and upgrade! :) Appreciated it all. This is an exceptional Best Western & the best place to stay in Moab. The attention to detail in every area makes it an excellent place to stay & enjoy. Centrally located to all restaurants and shoppes, it also has a nice pool & spa and the pool towels were always refreshed. Breakfast was a cut above most BWs also, and we loved sitting on the roof top lounge to enjoy it. I have to stay in Marriott's for work & this BW reminded me of some of them. While the rate is higher, the quality reflects it. We love Moab & stop here on most summer out west road trips. So we've stayed in other places in Moab when this one was sold out, and there's no comparison. For next year's road trip, I will definitely make this reservation first to assure we're able to stay here again. Bravo, BW Canyonlands!!

"Good choice for Moab townsite"
Darcy H, 10 Juillet 2016

We stayed at this hotel as a family and used it as a base for our exploration of Arches and Canyonlands National Parks. It has a great location, with many restaurants and shops around and the amenities (free breakfast, wireless access, and laundry facilities) were good to have after being in more remote areas prior to this part of our trip.

"so nice and restful"
828lorin, 08 Juillet 2016

This place was fantastic. desk was courteous and helpful. cookies were in the lobby. Full breakfast buffet was awesome. rooms were so clean, cool, and the beds were great. after canceling two motels we stayed at on our way to Albuquerque it was nice to finally get a good motel and a good nights rest. So glad we found this one

"Great place and great location"
Lawrence M, 07 Juillet 2016

This is one of my two favorite hotels in the Colorado Plateau area. The hotel is extremely well maintained, the rooms are large and the breakfast buffet is excellent. Cold water, apples and cookies in the lobby...the staff are wonderfully accommodating. This hotel is ideally situated for shopping and restaurants in downtown Moab.

Owner Response, 07 Juillet 2016

Hello Lawrence M, Thank you for writing us a wonderful review! It is an honor to know that we are one of your top hotels! I will be more than happy to pass your compliments on to our staff! I hope you are able to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Very nice location"
Marilyn L, 06 Juillet 2016

The hotel is fine and is the perfect location for exploring Moab. We had booked mountain biking tours, National Park tours and rafting. This location was close to everything and many restaurant and shops were close by.

Owner Response, 06 Juillet 2016

Hello Marilyn L, Thank you for writing us review of your recent stay! It is always nice to hear that our guests had a good time during their vacation! Please come again soon! Best Regards, Tricia Grawet Asst General Manager

"Wish all hotels had the same room set-up"
TIA1966, 05 Juillet 2016

I really liked this place (the only complaint was I wish the refrigerator was colder). The layout was great and very functional. There was a couch, a chair and ottoman, two sinks/vanities, a desk, and a bench with shelfing below. I was very happy with our choice. It's centrally located, the breakfast was fine (only wished they had some bagels) and parking was easy also. The only thing that didn't make sense to me in such a well laid out hotel was the four steps in the middle of the 2nd floor which made using a luggage cart impractical. However, this was not a big deal, but if it is to you a 1st floor request may be best. This hotel along with another choice we made in Springdale were my favorites during our 4 hotel stays during our vacation.

Owner Response, 05 Juillet 2016

Hello TIA1966, Thank you for taking the time to write us such an amazing review! It is an honor to know that we became one of your favorite hotels during your vacation. I have to agree that when they designed the hotel there wasn't a lot of thought put in to guests having to get luggage to the 2nd floor rooms, however we remedied that by installing a 2 way elevator and now only some of the rooms on the second floor require maneuvering stairs to get to them. We hope to see you again soon! Best Regards, Tricia Grawet Asst General Manager

"Will Return on all Future Visits"
MNFamof5, 02 Juillet 2016

We loved this hotel! We had one of the three Family Suites (aka Apartments) and it truly was the icing on the cake to an amazing visit to Moab. The facility is spotless, the location is perfectly central to everything, the breakfast is hearty and has plenty of options, the staff was friendly and helpful, and the parking was always available. I cannot imagine a visit to Moab without staying here in the future!

Owner Response, 02 Juillet 2016

Hello MNFamof5, Thank you so much for this amazing review! It truly is an honor to know that you will stay here for all your future visits! We have tried very hard to make our breakfast stand out ao it makes me happy to hear that it is! I will also be more than happy to pass your compliments on to our staff! I hope you are able to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Very good hotel except for the breakfast"
Egbert_B, 02 Juillet 2016

Right in the centre of Moab with good restaurants right outside, this is a generally excellent hotel. We booked the presidential suite (and had forgotten we had, so it was a nice surprise when we arrived!) and it was fantastic: huge living area, proper kitchen area, vast bed with a stand-alone tub and a separate shower/toilet, with excellent air con. Public areas were good, the pool area was nice, and the breakfast area, including an upstairs deck, was large and very pleasant - the deck was nice for the evening in particular. The downside was the awful breakfast arrangement. Plastic cutlery and paper plates are a massive misjudgement in a hotel charging over $200 a night. It smacks of working down to a cost rather than meeting the standards of the rest of the hotel. It didn't help that they were flimsy either, with a knives barely capable of cutting a rock hard muffin. Unfortunately, whilst the food choice was wide, the quality of some it dived to the level of the cutlery; the bread product - never a strength of US hotels in fairness, unless you can get a decent bagel - was dire, They really need to do better - it nearly made this a three star review. Other than that, great in every respect. Moab is a nice little town, full of decent eateries: Spoke and The Peace Tree Café stood out for us. Pasta Jays was good by the standards of American Italian restaurants (they are not the same as Italian eateries in Italy - overdone portions, less subtle flavours etc), and we had great coffee from Moab Coffee Roasters. The town is as hot as hell in June - 106 when we arrived - but is a perfect base for all kinds of exploring.

Owner Response, 02 Juillet 2016

Hello Egbert_B, Thank you so much for the wonderful review of your stay! The Presidential Suite is definitely one of the best rooms in the hotel! We just remodeled the bathroom shower and put in a new deep tub. Just a note on why we use the recycled plates and cutlery in the breakfast room. Our reasoning behind it has nothing to do with money, is that we live in a desert that tends to have drought issues. We believe we are helping the environment by not wasting so much water with using a dishwasher for the plates and cutlery. In turn, we do use recycled Earth Choice cutlery manufactured from plant materials and the plates are biodegradable Bagasse plates which are made out of recycled sugar cane stalks. I hope that bit of information helps to answer why we do not use the traditional plates and cutlery. Please come back and stay with us again soon! Best Regards, Tricia Grawet Asst General Manager

"Excellent location, big rooms"
Mark A, 30 Juin 2016

My family stayed here for 2 nights in June 2016 while visiting Canyonlands, Dead Horse SP and Arches. We were pleased with the hotel as it is right on the main street in Moab so can walk to many restaurants and stores. Parking was ample as well. The hotel seems to be quite new and everything was clean. Rooms were large and having 2 adults and 2 children in the room wasn't nearly as tight as some other hotels. We did laundry there and had no issues at all with the washers and dryers. We used the pool/hot tub areas both evenings. Although quite nice, they aren't quite what you'd expect based on the pics on the website. The pool is very small but that's due to the limited space they have to work with in town (no complaints there). My only complaint is that we were at the very end of the hall on the first floor and there is a bar/club just across from the parking lot with live music. On Saturday night it was quite loud when we were trying to get sleep before an early day the next day. I had to turn the A/C down low so it would stay on to drown out the noise. Lucky for us they didn't seem to have any live music on Sunday night so it wasn't an issue. Complaining would have done no good as we certainly weren't going to move rooms at 11pm. It would have been nice to know that in advance so I could have asked for a room on the opposite side of the building or closer to the front. Anyway, great hotel and I wouldn't hesitate to stay there again! I LOVE Moab!

Owner Response, 30 Juin 2016

Hello Mark A, Thank you for taking the time to write us a great review! It is wonderful to hear that you enjoyed your stay and would stay with us again! Our ultimate goal is to get new guests and make them come back time and time again! The noise from the Rio, across the street, varies from night to night depending on what entertainment they have scheduled. Next time make sure to request a room that is South facing and you will most definitely get a quieter spot! Best Regards, Tricia Grawet Asst General Manager

"very nice stay"
Dennis M, 29 Juin 2016

what a wonderful hotel right in the middle of Moab. The decor was very pleasing and the bed very comfortable. i like that many of the attractions in Moab were within walking distance. I would recommend staying here while visiting the area.

Owner Response, 29 Juin 2016

Hello Dennis M, Thank you for taking the time to write us a review of your stay! It is always nice to hear when our guests enjoy their stay! Please come see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Excellent Choice When Visiting Moab"
marmal0509, 29 Juin 2016

We stayed in a 2 Queen room which had a mini-refrigerator and couch for 6 nights during early May 2016. We found the location of the property very convenient - Easy walk to many restaurants in Moab. The room was comfortable, and cleaned every day. The free breakfast was convenient because many of the activities we scheduled started between 6:30 and 7 AM. The room was quiet at night, and we went to sleep early and exhausted from all of the hiking, biking and other activities we did. Our favorite part of the hotel was the roof top from which you can see mountains on all sides. It was a lovely place to relax at the end of the day with an iced coffee (Moab Coffee Roasters) and quesadilla (Quesadilla Mobilla). The rooms have free wifi, and the wifi also reaches most of the sections of the roof top. The front desk staff, the housekeeping staff and the breakfast staff are all very friendly. There is a self pay laundry in the basement and it was clean. If we return to Moab in the future, and I hope we do, we will definitely stay here again.

Owner Response, 29 Juin 2016

Hello marmal0509, Thank you so much for the positive review of your stay! Staying 6 nights you really get a taste of what a hotel is inside and out and it makes me so very happy that we exceeded your expectations! The rooftop deck is also my favorite part of the hotel and it definitely makes for a lovely lounge area at dusk. I hope you get to return to Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Great Place to Stay in Moab, Utah"
estherb701, 27 Juin 2016

Visiting the National Parks near Moab--Canyonlands, Arches--can be a very hot business, but the Best Western Plus Canyonlands takes the heat away not only with the air-conditioning, but also the 24/7 water in the lobby, fresh-baked cookies in the afternoon, and even 24/7 coffee in the lobby. The location is great since it is on the main street of Moab and has a wonderful restaurant--Pasta Jay's--right in front of the hotel. The information center for the National Parks is across the street from the hotel. This was our second visit to Moab and we never considered any other hotel but this one. I have to add that the breakfast included in the stay is the most generous we have seen--hot and cold cereals, eggs, waffles, breakfast meats, potatoes, all kinds of juices, hot chocolate, coffee, yogurt. All included.

"Decent place right in the heart of Moab"
Steev_jo, 27 Juin 2016

Stayed here for three nights in a 2 Queen suite on recent trip around several National Parks. Hotel is right in the centre of Moab with plenty of restaurants and shops within easy walking distance. Arches is a 10 minute drive away, Canyonlands Islands in the Sky starts about 30 mins away. Room was fine and pool/hot tub were good. It's not exactly a place full of character but I'd rather have a decent room and good facilities anyday. Nice that reception had free coffee available all the time with fruit/cookies during the day/evening. The included breakfast was OK - avoid the coach trips - but the plastic plates and cutlery were a bit naff for what is otherwise a really rather good hotel. We'd stay here again.

"Great Stay at Best Western Plus Canyonlands"
slt56, 26 Juin 2016

We really enjoyed our stay at the Best Western Plus Canyonlands. The hotel location is within walking distance of several restaurants, shopping, etc. Continental breakfast was good, too. We would definitely stay at this hotel in the future.

"Wonderful place to stay in Moab"
Graupel22, 25 Juin 2016

Picking a hotel in Moab is hard - there are like 9 Best Westerns or something like that plus a bunch of locally owned hotels, plus a new Fairfield Inn by Arches, plus a new Hilton going in right in town. Well, with all that - I think the B/W Canyonlands is your best bet - this hotel is clean, modern, friendly, and overall just great. The rooms are modern, the pool area is great, and the included breakfast was very, very nice. I'd compare this hotel favorably to most others in Moab and think it's a great option for travelers. Bonus is that Pasta Jay's is right in the parking lot! Go there if you want a good meal.

"Lovely Lodging"
Rolynnie, 21 Juin 2016

My husband and I loved this hotel. The rooms are spacious and comfortable. The outdoor pool and hot tub are situated just off the lobby; was a beautiful spot to relax in the sun. The proximity to Peach Tree Cafe makes this hotel even more inviting!

"Great location, Great staff, Bad Breakfast"
TravellerCY, 19 Juin 2016

This hotel has the best location a hotel could have in Moab. Totally centrally located with all the shops, restaurants and galleries around it. In general Moab is a beautiful small town and the Best Western Plus is a small jewel in this small town. The staff at the reception are all very effective and friendly and the make everything possible to make your stay nicer and with less troubles. The rooms are spacious but nothing really too extravacant. The room 111 faces just the back parking lot which is not good to awful. The worst experience with this hotel was the breakfast. Guys whould you please get some more quality stuff for your breakfast buffee???

"Not Your Typical Best Western"
Crystal W, 19 Juin 2016

This hotel is very pretty, located in the heart of town and you can walk to everything. The staff and everyone we encountered in Moab were so pleasant to talk to. Only downside is it is a pricey place (this may discourage some travellers), we would stay again next time we visit.

"Pricey, but worth it!"
haydenmoellers, 19 Juin 2016

We decided to stay here to visit Arches National Park. The location is in a prime spot with free parking. Numerous shops, restaurants and bars are within a walk out of the front door. The pool and hot tubs are extremely nice. Staff was extremely friendly. The laundry room even had a couch for you to sit on!!!

"great place to stay"
Hans W, 19 Juin 2016

In the middle of downtown Moab located near all the shops and restaurants and a short drive to Arches National Park. One of the nicest laundry facilities we have come across almost halfway into out trip.

"Very Nice Hotel but On the Expensive Side"
Robin S, 19 Juin 2016

This is a very nice hotel located centrally in the city. Easy walking to shops and restaurants and the visitors center. Property is clean, rooms clean and comfortable. Beds are also comfortable. The cost of the room was pretty pricey but probably paying for the location.

"Superb Service, Pool, Breakfast"
kyoto5301, 18 Juin 2016

I was very impressed with the staff at this hotel. They let us all (a group of 19) store our luggage there for five days while we were on a river trip and were very gracious in accomodating us when we had to store it early in the morning, and all pick it up at once. I enjoyed the pool. The breakfast was very good, with eggs, breads, breakfast meats, etc. The view is great from the breakfast patio. I don't think any of the rooms have a view, and we stayed on the first floor for the first part of our trip and on the second later, and both seemed comparable. I was particularly impressed with the front desk, which was very solicitous. For example, there was an elderly man who was organizing his travel due to a medical emergency, and the woman at the front desk offered to drive him to the airiport herself. I found that quite incredible.

"Quite Good and a bit overpriced."
blueweaver, 18 Juin 2016

Nothing really wrong and much right here. Breakfast was quite good, the bed and room excellent. The staff was pleasant and effective, though not overly friendly. Overall,it just felt about $20 per night overpriced.

"A great value in the heart of beauty!!"
almahaffey, 17 Juin 2016

Prices in Moab are noticeably high all year round and this best Western location is a great value. The rooms are spacious with free Wi-Fi, fitness center and a beautiful pool. It's only a 15 minute drive from Arches national Park which is probably one of the most beautiful places on earth. If you're using best Western rewards make sure that you use the free tablets that they have on the side of the checking counter to make sure that you get your $50 off coupon.

"Very nice hotel"
William B, 15 Juin 2016

Located right downtown, check in was fast and clerks very friendly. Our room was on the first floor looking over the pool. the room was above average for Best Western. The bed was comfortable and the bath clean and well stocked. Breakfast was very good and you could sit inside or on the porch looking at the view which was great.

"Quality Hotel"
Martin S, 12 Juin 2016

Quality Hotel, comfortable and quiet. Excellent location, in the heart of the town. Spoke on Central, Pasta Jays and Peacetree restaurants, all within a minutes walk and all excellent food. Moab is a lovely town well worth a visit on any Canyon tour. Brilliant for Arches National Park

"Great room, nice pool area, good hotel"
TripTipDad, 10 Juin 2016

It's a little pricey, but it's a good hotel in this area and a great base for exploring the recreational areas and the National Parks. The room was enormous, well appointed, and had excellent lighting. It was clean and the beds were comfortable. We had some noise during the night, and in the hallways, you could hear what everyone had on their televisions. But within the rooms, things were fairly quiet. The laundry area is down stairs and tucked away, which felt a little odd, but it's a bright space with lots of large machines. We used it and found it to be a great amenity. The pool area is very nice with a large hot tub area and a very refreshing pool. Towel service is right near by and it was a nice feature. The front desk staff at check in, during the stay, and at check out was great. They called us after we left to report we'd left something in the room. They were all delightful folks. Very helpful with restaurant selection and local attractions. The breakfast was nice but crowded. The space seemed too small. They have wonderful outdoor seating and we thought the balcony areas were lovely. It's a nice place to stay in this area. We found the hotel to be a bit on the high side, price wise, so the value isn't great, but we enjoyed our stay.

Owner Response, 10 Juin 2016

Hello TripTipDad, Thank you for writing us a great review! I am so happy to hear that you enjoyed your trip to Moab and you liked our hotel! Please come back and see us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Stay at this hotel!!"
Angie C, 09 Juin 2016

This hotel is awesome! Matt, the front desk agent, arranged an early check-in for us. He was very friendly and had fantastic customer service skills! The breakfast was tasty! There was a nice variety of foods. The 2 gentlemen in the breakfast area went out of their way to keep the food fully stocked and tables cleaned. They were very nice, too! The breakfast space is large and has plenty of seating to accommodate everyone. There was seating available outside as well. The sleeping room was very clean and spacious. I highly recommend this hotel!

Owner Response, 09 Juin 2016

Hello Angie C, Thank you so much for the awesome review! Matt is a fairly new staff member so it is so amazing to already be getting compliments on him! I will be more than happy to pass on your compliments to him and our breakfast room staff! I hope you get to visit Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Moab in the Fall"
DandE52, 09 Juin 2016

Been to Moab twice & stayed here both times, once in early November & once at Thanksgiving. Convenient & clean, great breakfast spread, helpful staff. Good outdoor area up top to enjoy an after dinner beverage. Can't comment on noise described by other reviewers, as the hotel was not quite full. Downtown location is a plus, as most everything seemed to be within easy walking distance. We would definitely go back.

Owner Response, 09 Juin 2016

Hello DandE52, Thank you for taking the time to write us a review of your stay! The times you have been to Moab are actually the best time to come in my opinion. Fall in Moab is a wonderful time and is one of our best kept secrets! We hope to see you again this fall! Best Regards, Tricia Grawet Asst General Manager

"Perfect"
MrsJEssex, 08 Juin 2016

We stayed here for one night as we were visiting Arches National Park and we loved this hotel, it was clean, spacious and friendly, just what we need at the end of a long drive from Bryce Canyon. There were cookies and coffee in the lobby, a nice pool area and a basic buffet breakfast. It is right on the main street of Moab near restaurants, shops etc. I would definitely recommend this hotel

"More like Best Western Minus"
C Amy W, 08 Juin 2016

Over priced, noisy hotel with thin walls & the noisiest A/C we have ever heard, cycling on & off all night long. Thin walls & the worst eggs EVER at breakfast just added to the experience. Staff marginally friendly. Do yourself a favor & choose another place.

"Lovely hotel with good staff,highly recommended"
Ernest R, 07 Juin 2016

Arrived at hotel a bit early but the room was ready.Excellant staff and the room was beautifully furnished.Moab was a great town to stroll through with lots of interesting shops.Very handily placed for Arches National park.Only problem was we are tea drinkers and there were no tea bags in the room refreshmants.

"Another great place"
Nellagee, 01 Juin 2016

We stayed here in Moab and were very happy with everything. Good clean room with Good bedding etc. Very central for dining, free breakfast, launderette. Helpful and friendly staff.no complaints at all everything great.

Owner Response, 01 Juin 2016

Hello Nellagee, Thank you for writing us such a great review! It is so nice to hear that you had a great time with everything here in Moab. I will be more than happy to pass your compliments on to our Management and staff! Come see us again soon! Best Regards, Tricia Grawet Asst General Manager

"very nice hotel in downtown Moab"
mmiller007, 29 Mai 2016

very nice BW hotel in downtown Moab close to good dining and shopping. Very large and nice breakfast area on second floor with comfortable open air dining. Good breakfast selection. Nice little ice cream shop across street. Friendly staff and nice rooms.

Owner Response, 29 Mai 2016

Hello mmiller007, Thank you for taking the time to write us a review of your recent stay! I am so happy to hear that you enjoyed your stay and our staff exceeded your expectations! I hope you are able to come enjoy Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Look no further!"
ScarletAndGrey, 22 Mai 2016

We booked 3 nights during our stay in Moab. The hotel is fantastic both inside and out. It's located about 12min from Arches NP and is in the heart of Moab restaurants and shops. There are many other hotels closer to Arches, but this one is worth a few extra minutes. The rooms are very well appointed with plenty of outlets, USB chargers, and even has individual reading lights over each bed. There is a nice size fridge in each room. Just off the lobby, you can find a microwave and utensils for late night snacks. We found the complimentary breakfast to be perfect: eggs, bacon, potatoes, breads, cereals, fresh fruit, etc. There is a wrap around deck and balcony which has ample seating (some with outlets) for eating breakfast, or just enjoying a nice evening around the fire pit. You have a view of the red rocks and nearby mountain peaks from all angles. The pool area is really lovely with a nice pool, dual hot tubs, and plenty of shaded seating. The hotel has a few split levels, so you have to walk up/down 3-4 stairs in the middle of the hallway on each level. If you have a problem with stairs or don't want to drag your luggage up/down, then you should ask for a room that is located on the same level as the main elevator.

Owner Response, 22 Mai 2016

Hello ScarletAndGrey, Wow! Thank you so much for writing us such an amazing and informative review! It is so nice to know that you have noticed all the big things we have done and all the small things as well! We try and remodel something, if not multiple things, each Winter. Please come back and stay with us again soon! Best Regards, Tricia Grawet Asst General Manager

"Nice hotel for downtown Moab"
barbh234, 21 Mai 2016

This hotel is a bit picey but our rooom was large and roomy. As mentioned before in other reviews, I would not recommendation a room over looking the pool! Breakfast pretty standard. Close to many restaurants and gift shops.

Owner Response, 21 Mai 2016

Hello barbh234, Thank you for taking the time to write us a review of your recent stay! We do have a wonderful location and I am thrilled you enjoyed your room! Unfortunately Moab is a vacation destination and can be pricey at times, however we do research every day to make sure our prices are in line with comparable hotels in town. I hope you are able to return and visit us again soon! Best Regards, Tricia Grawet Asst General Manager

"Beyond expectations"
Hcopeland88, 21 Mai 2016

We stayed here for 2 nights and could have stayed longer. The hotel and pool were lovely. Room was comfortable and clean. Great location, within walking distance of a choice of restaurants and cafes. We rented some bikes and did the slick rock mountain bike trail from here and also visited Arches National park. Would return here for sure as there was plenty to see and do in Moab

Owner Response, 21 Mai 2016

Hello Hcopeland88, Thank you so much for your positive review! Our location is definitely unbeatable in Moab! We strive to be top-notch when it comes to cleanliness so it is wonderful to hear that we are succeeding! Please come back to Moab and stay with us when you have more time to experience all of our other amazing activities! Best Regards, Tricia Grawet Asst General Manager

"Great location near all restaurants!"
Lindakot, 20 Mai 2016

We spent three days in Moab exploring the Arches and Canyonlands Parks and stayed at this hotel which was great to come home to in the evening! Near everything ! Rooms great size and clean, good breakfast , nice pool, friendly staff and absolutely no complaints, recommended!!!

Owner Response, 20 Mai 2016

Hello Lindakot, It is so nice to hear how much you liked our Hotel! Having no complaints when you come to a hotel can sometimes be a rare thing so I will definitely pass your compliments on to the staff and management! Have a great day! Tricia Grawet Asst General Manager

"Great value, EXCELLENT room, FANTASTIC STAFF!"
Glenn R, 18 Mai 2016

The best hotel to stay at in Moab, hands-down. If you are a mountain biker, this is the place for you. Most secure storage facility for your bike and a repair room with stand to boot. Central location is great for visiting your favorite bike shop or brewery.

Owner Response, 18 Mai 2016

Hello Glen R, Thank you for the great review! Our bicycle storage is such a great thing because it protects our rooms from the wear and tear from the bikes and it also gives guests a place to securely keep them so they you don't have to worry about theft or damage. We hope you get to come bike again soon! Best Regards, Tricia Grawet Asst General Manager

"Nice Town, Great Hotel"
lmasood, 17 Mai 2016

My husband and I planned a trip to Moab to hike and mountain bike. We stayed three nights at this hotel. It is the perfect location for visiting Arches, Canyonlands and Dead Horse State Park. It's at the beginning of town and just off Main Street. It is within easy walking distance of many little shops and restaurants. Our room was very nice with plenty of space and a good size in-room refrigerator....good for keeping cold beverages and snacks. We used the pool area our first day....not too many lounge chairs, but it is a well taken care of area. The free breakfast provided every morning was very good......they had many choices. I would recommend staying here.

"Great Hotel"
David J, 15 Mai 2016

I stayed in a suite with my family for a week. Great hotel, great location and fantastic staff. This is THE hotel is your going to Moab. The Peace Tree and Pasta Jay's are very good places to eat. We rented RZR's for the week and used them as our transportation and hit every off road trail.

"Good Stay Nice Hotel"
Chris K, 13 Mai 2016

Spent a night in Moab, and this hotel is in a perfect spot. Very nice facility, no complaints. Little pricey, but I expected that. Did not get the chance to use the pool, but looked well maintained. Plenty of bars and restaurants in the area. Walking distance to just about everything.

"Nice hotel"
522AMANDA_, 13 Mai 2016

We stayed just one night here, passing through on our journey between Phoenix and Vegas. Our rooms were clean spacious and very comfortable. Staff were very friendly and welcoming. The only thing I would say is that breakfast was a bit chaotic! It was raining and cold so eating outside wasn't an option but there was not enough room in the dining room for all the guests so our party of 4 had to be split and grab a seat when we could. That said there was a good selection to choose from and the hot choclate was very good!

"Pricey"
Nan S, 11 Mai 2016

The staff was welcoming and attentive to our needs. The room was very clean, and smelled fresh. The bed was comfy and we had plenty of nice pillows. Breakfast was hot and fresh, and quite tasty. We actually ate on the upstairs balcony. It was a lovely experience overall, however it was a bit pricey. Perhaps given the touristiness of the area, it wasn't out of line with the rest, but more than I expected just to sleep. Overall, a good experience and I would definitely stay again.

"hotel okay, booking.com/hotel relationship not okay"
themaxsons, 10 Mai 2016

Review is about booking.com more than BW. The picture looks pretty good but it's still a Best Western. We had a last minute change in plans to move our one night stay one date forward. Called the hotel, they said there were full. Found only a $450/night multi room suite available for this place on booking.com and desperately took it. When got to the hotel, they showed vacancy. Asked for a normal room and refund but told since booked thru booking.com they could not adjust our room or rate. So, don't possibly think I will used booking.com again.

"Great Hotel "
Sara J, 10 Mai 2016

This was a great hotel! Their breakfast bar was great, and they have an awesome outdoor patio with tables and lounge chairs under the shade. The indoor area was cute too, and clean. The lobby area was cute and the staff was friendly and helpful. They offer coffee, fruit, and lemon water for their guests. You could not find a better location! You can walk to everything in Moab. All the parks are less than 20 minutes away. This place is perfect for a family.

"Nice, but don't get a room anywhere near the pool"
jameslP6588XS, 06 Mai 2016

Very good breakfast and dining area. Staff was pleasant, especially the ones working in the breakfast area. Room large and clean. Great location. Would stay again, BUT never in a room by the pool. The noise was absolutely ridiculous! We were on the second floor and it seemed like there was nothing between us and the screaming kids. I've never experienced anything like this noise in all our travels. Thank goodness the staff was very prompt at closing it down right at 10:00. To be honest, we did not take the time and effort to ask for another room, since we had already unpacked, but we know better for our next trip.

"Worthy every penny!"
Justin V, 04 Mai 2016

This place is great! Immaculate room! Everyone was smiling, that doesnt happen much when traveling. Walked by awesome GM Zach cooking his entire staff bbq, was invited in like i was family! Clerks were quick and knew what they were doing, breakfast sky-deck what the heck! Loving Moab and Bestwestern right now!

"Comfortable and Great Location"
David O, 30 Avril 2016

Convenient location and excellent, clean rooms. Breakfast was fine but a little basic and didn't change throughout my 8 night stay so became a little monotonous. Would happily stay again and recommend.

"Excellent Experience"
Lester S, 30 Avril 2016

We arrived tired, a bit cold & wet. All that evaporated as the desk person was warm, welcoming & enthusiastic. As on our 1 previous visit, check in was quick & easy. Our room was larger than what we find at other hotels. We had a desk & chair, a soft chair with foot rest & a 2 person sofa in addition to the 2 queen beds. The room was made up perfectly, and made up perfectly again each day of our 4 day stay. Clean, quiet & comfortable. Really Nice thick, soft, fluffy towels. Mini fridge has a freezer section which was important for us. Breakfast was also very good. Attendants kept the serving area well stocked. Seating area is large enough that we did not feel crowed. Nice views from the second floor location. Tables were wiped quickly after each guest left. Attendants greeted us & made us feel welcome. The weather monitor in the lobby gave daily forecasts, which were valuable for planning activities is this area. Lobby computer terminals were also handy & valuable for weather & news. Our 4 day visit qualified as perfect, nothing we could have wanted to change.

"Charged for cancelled reservation"
Paul B, 28 Avril 2016

Made reservation then realized other options were much cheaper so I cancelled the reservation. I received a call 2 days after the reservation to be informed that they never got my cancellation and I was being charged for the room. $250 out of pocket.

"Best western a great Moab secret "
Levii S, 25 Avril 2016

All though this hotel is a bit on the pricey side the amenities far outweigh the cost. With a wonderful pool and hot tub area full hot breakfast bar your family we will be well taken care of. The rooms are spacious and clean and the staff is very friendly. I would direct you to stay away from the other best Western in town due to a single front desk staff member, I won't give his name, but the first time you talk to him you will realize why I would never stay at that best Western. The canyonlands in my opinion is one of the best hotels in the town. It is right downtown where all the action is, including bars and the best restaurants are.

Owner Response, 25 Avril 2016

Hello Levii S, We sincerely appreciate you writing us such a wonderful review! Our staff will be thrilled to hear that they exceeded your expectations and have gained a loyal guest! Please come see us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great Location, Clean, Friendly"
m3jbconvery, 25 Avril 2016

Great location near the entrance to Arches National Park. Walking distance to many restaurants and stores. Clean, comfortable room. Staff was friendly upon check-in and throughout. Great pool and spa, was awesome to relax in before and after park visit.

"Great location in the heart of Moab, nice terrace for a glass of wine (bring your own), rooms standard."
Jennifer F, 24 Avril 2016

Moab is crazy right now! Crowded, expensive but amazing mountain biking! I stayed at the Fairfield Inn a couple of weekends ago right outside of Moab. The rooms at the Fairfield are nicer but you can't beat the location of the Best Western in the heart of Moab. You can walk everywhere for food, shopping, restaurants and bike stores. The rooms kind of have that stinky, cheap hotel smell but the staff is very nice. I asked for a quiet room but Moab is not quiet. The road through the town is filled with trucks, RV's and tons of cars all day long. Moab is crazy right now! Crowded, expensive but amazing mountain biking! I stayed at the Fairfield Inn a couple of weekends ago right outside of Moab. The rooms at the Fairfield are nicer, but you can't beat the location of the Best Western in the heart of Moab. You can walk everywhere for food, shopping, restaurants and bike stores. The rooms kind of have that stinky, cheap hotel smell but the staff is very nice. I asked for a quiet room, but Moab is not quiet. The road through the town is filled with trucks, RV's and tons of cars all day long. The terrace where breakfast is served is quite nice after a long mountain bike ride. Bring your own drinks and relax in the shade overlooking Moab. You are looking out at the busy road, but it is still nice. The breakfast is not my style of overly yellow, slimy scrambled eggs and bacon but I am a picky, healthy eater. I recommend this hotel if you want a place to stay in Moab with an excellent location.

"Clean, good location, noisy"
janeyd, 20 Avril 2016

It was nice to be able to walk to whatever you wanted to do here in Moab, and we got a decent price, which is important in really expensive Moab, but it was noisy, mostly due to annoying, drunk folks next door. At 1:30am my husband got up and asked them to quiet down, which thankfully they did. Not really the hotels fault, just ironic as we had asked for a quiet room. So if you want one, ask for one away from main street and not by the ice machines, as you can easily here through the walls and doors. Hot tub was wonderful after a day of hiking. Breakfast what you expect. Clean.

"Nice Hotel"
Mary S, 19 Avril 2016

Great location, nice and quiet. Great size room. Nice grounds. Great for a mid-range $150-$200 motel. Moab is a no sale liquor state, so its nice to have the mini frig. Breakfast is typical. Nice pool area. Internet and TV is ok.

Owner Response, 19 Avril 2016

Hello Mary S, Thank you for such a wonderful review! I am very happy that our hotel lived up to your expectations! The pool area is one of my favorite spots in the hotel! I hope you are able to return to Moab soon! Best Regards, Tricia Grawet Asst. General Manager

"Nice Hotel"
twobacks, 18 Avril 2016

I stayed at this hotel while I toured Arches and Canyonlands National Parks. The hotel is centrally located in downtown Moab with a short drive to the parks. It is within walking distance of several restaurants. Other restaurants are a short drive away. I had a good night's sleep every night I was there. The free breakfast every morning was excellent. Also, the hotel serves fresh baked cookies every night.

Owner Response, 18 Avril 2016

Hello twobacks, Thank you for taking the time to write us a great review! It is so nice to hear that you had a good time in Moab! We have tried very hard to make our breakfast a good one as it is the most important meal of the day! I hope you get to come back soon! Best Regards, Tricia Grawet Asst. General Manager

"Lovely Hotel, Great Location"
d0vedale65, 16 Avril 2016

We really liked this hotel. The rooms are large and well equipped, there is ample parking and a lovely pool. Some nice touches took like the cookies, water and coffee in the reception area. Its in a fabulous location too, right in the middle of town so you can walk around really easily. I would highly recommend it. Breakfast was ample and of good quality but very crowded. The only reason I haven't given 5 stars is that one day our room wasn't cleaned and when I asked receptionist why, she was very unhelpful, gave no explanation and said there was nothing she could do about it. Made me feel in the wrong for even asking!

Owner Response, 16 Avril 2016

Hello d0vedale65, Thank you for writing us such a great review! I am very happy that you had a good time during your stay. I do sincerely apologize that your room was not cleaned on one of your days with us. I would be happy to do some research and find out why if you would like. Normally if that were to happen we have a record of which rooms weren't cleaned and the reasons why. The front desk clerk should have also offered to remedy the situation to your satisfaction. I will talk with our staff to make sure they are all aware of our policies and procedures. If you would like me to look into the matter please email me with your name and dates of stay at [email protected] and I would be happy to see what I can find out for you. Best Regards, Tricia Grawet Asst. General Manager

"Good hotel, large rooms"
DG888, 13 Avril 2016

Picked this hotel for its location in the heart of town and also for the pool but we didn't have the time to use it in the end as we were only in Moab for 1 night and spent all our free time at Arches National Park. The room was very spacious and the hotel is indeed in a great location. The sheets felt very much like plastic. Breakfast however was chaos and of poor quality. As in most other similar chain hotels, breakfast offerings are super unhealthy. Juices, cooked breakfast, porridge, waffles...everything has added sugar and more! The hotel has recycling bins downstairs yet NO recycling is done in the breakfast area.

Owner Response, 13 Avril 2016

Hello DG888, Thank you for taking the time to write us a review of your stay. I am happy that you had a good time in Moab and were able to visit Arches National Park. Our rooms are indeed spacious and have quite a bit more room than regular hotel room. We recently switched to a more luxurious sheet called SoftWear Plus. They are made out of microfiber and is known for their softness. One of the reasons we switched was because the sheets dry in half the time of regular cotton sheet thus reducing our footprint on the environment. I do apologize if you felt that breakfast was chaotic. It sometimes can be busy depending on when different guests decide to come down to breakfast. We have been trying to improve our breakfast in ways of staff and offerings. We do include plenty of healthy options as in eggs, fresh fruit, an oatmeal bar, a greek yogurt bar, gluten-free breads and cereal, and almond milk. If you have suggestions on what to add to the menu I would be happy to hear them. In regards to the recycling in the breakfast room, that is a very good suggestion and to be honest we have not put a lot of thought into it at this time. We hope to be able to come up with a recycling system in the near future. If I can be of assistance in the future, please don't hesitate to contact me at 435-259-2300. Best Regards, Tricia Grawet Asst. General Manager

"Good Hotel"
Gdiddy66, 10 Avril 2016

Stayed in Moab for 4 nights and were more than happy with our choice of hotel. The room was immaculate and very spacious for a family. Great outdoor pool and hot tub with ample seating. We loved the balcony and fire pit in the evening. Good breakfast with lots of choices. The kids loved the lemon water and chocolate chip cookies in the evening. The hotel is right in the heart of downtown so you could easily walk everywhere.

Owner Response, 10 Avril 2016

Hello Gdiddy66, Thank you for such an amazing review! The hot tub and fire pit are my favorite parts of the hotel! I am so happy that you enjoyed the breakfast and the little additions like the cookies and water! We all hope you get to come back soon! Best Regards, Tricia Grawet Asst. General Manager

"Solid Best Western experience"
malvernstreet2, 09 Avril 2016

We visited Moab for 2 nights and were very happy with our stay at the Best Western Canyonlands. We felt that it was exactly as advertised - a clean, comfortable, centrally located, affordable hotel with welcoming staff. It's a Best Western so obviously not overly luxurious or unique, but that's not what we were expecting or paying for. No complaints whatsoever and would recommend it to anyone visiting Moab.

Owner Response, 09 Avril 2016

Hello malvernstreet2, Thank you for writing us such a positive review! It is so nice to hear that you enjoyed your stay and our staff were very welcoming! If you are in Moab anytime in the future please come back and stay with us! Best Regards, Tricia Grawet Asst. General Manager

"Fine for a short stay"
Julie G, 09 Avril 2016

The hotel was fine and clean but staff were not friendly and the breakfast experience was a real nightmare - too many people not enough place to sit - people were fighting over food and space not at all relaxing.

Owner Response, 09 Avril 2016

Hello Julie G, Thank you for taking the time to write us a review of your recent stay. I do apologize that you felt our staff was not friendly. As you can see in the other reviews that is not a typical experience for our guests. I am unsure as to why you had an unpleasant experience but I do hope that you give us another chance in the future to show you how friendly our staff is on a regular basis! If I can be of assistance in the future, please don't hesitate to contact me at 435-259-2300. Best Regards, Tricia Grawet Asst. General Manager

"Great location, clean, comfrtable"
MnMercers, 07 Avril 2016

Had a great experience. Stayed 4 nights total and enjoyed it. The location is excellent- within walking distance of restaurants and shopping. The pool and hot tub were very welcome after long days of hiking each day, for us and our kids. Breakfast was great - many kudos to the guys working the breakfast area each morning. They kept up with the busy guests (and lots of kids) every morning and were very pleasant.

Owner Response, 07 Avril 2016

Hello MnMercers, Thank you for writing us such a wonderful review! Our breakfast staff will be so pleased that you appreciated their efforts! The pool and the hot tub are definitely one of my favorite areas of the hotel as it is a very relaxing spot! Please come back and see us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Your Search is over for a top knotch hotel stay"
Leanne B, 06 Avril 2016

I typically do not go out of my way to comment or rate my experiences on the many platforms out there, but I will tell you, this Best Western went above and beyond with every level of service. Great location, great pool area, great lounge area, quality breakfast (something for everyone!), clean, well equipped rooms... we stay at so many hotels throughout the year for our kids traveling sports teams but this hotel was a nice change! So, here is my review! Support their effort of great service, they deserve it!

"50th Aniversary Easter Jeep Safari"
Patricia B, 05 Avril 2016

I don't usually stay in hotels as we are RV'ers, but our RV is out of commission so I chose this hotel. It was very expensive but overall it was one of the best stays in a hotel I've ever had. The mattress was so comfortable & since I don't sleep well in hotels usually, I slept very well in this one. The soundproofing in the walls was very good & couldn't hear any noise from adjoining rooms except if someone let their door slam. People are just rude as it was very easy to just close the door normally instead of letting it slam. Internet was worst of any hotel I have stayed in but I lived with it. Because of the event I thought it would be much busier & louder, but it was very nice & quiet!

"One of the best hotel experiences we have had"
GailDStorey, 02 Avril 2016

The Best Western PLUS Canyonlands Inn in Moab far exceeded our expectations, although we love Best Western in general. The staff, from front desk to housekeepers, maintenance personnel, and breakfast staff, were unfailingly professional, friendly, and helpful. Our room was more spacious than most hotel rooms, and the bed was very comfortable. The Internet was fast. We were a bit concerned at first about leaving our bicycles in their bike storage area, but the security was excellent with a desk staff member with us whenever we checked our bikes in or out of the area. They also have a great bike repair room. We loved the outdoor upstairs deck with fireplace. Nice touches like cookies in the lobby after dinner, which seems like a small thing but makes a guest feel like the hotel enjoys having us there. The Inn is ideally situated in town close to a wide range of restaurants and the trail Hub. We look forward to returning to the Best Western PLUS Canyonlands Inn in Moab.

"Spring break"
RebeccaBabinski, 01 Avril 2016

Very nice, helpful staff. My three kids enjoyed the breakfast everyday. Staff went out of their way to be accommodating and kind. Would stay here again. Well run hotel and nice sized rooms for a family of 5. We were pleasantly surprised. Great location in town.

"Excellent hotel and facilities"
themurtys, 01 Avril 2016

We had a suite, totally recommend it as so spacious. Reception provides free tea and coffe, water and cookies each day, which was lovely. Right in the middle of town so great for shopping and eating out. Breakfast room was quite small for size of hotel so sometimes struggled to get a seat, but wide selection of hot and cold foods and very helpful staff on hand. We did our laundry and whilst here, they have a lovely laundry room and only costs a couple of dollars to wash and dry a huge load. Lots of parking and cannot fault this hotel, we all loved it and we're sad to leave

"Good location and good hotel for families worh kids"
docneneng, 31 Mars 2016

Better than most Best Western hotels. They have a hot breakfast, more than adequate before a day of hiking or visiting the park. This hotel is good for families, potentially may not be when traveling alone or as a couple. Pool can get noisy, at least there is a time limit. We stayed in a ground floor room and we could hear kids running in the room above us and the pool activities outside. Location is central in downtown Moab, walking distance to restaurants and shops. Overall was a good stay.

Owner Response, 31 Mars 2016

Hello docneneng, Thank you for taking the time to write us a review of your recent stay! It is nice to hear that you enjoyed your stay especially breakfast and our location. We do indeed encourage families to stay with us, but we also have many business and older leisure travelers as well. If you have any noise issues the next time you stay with us we will be more than happy to do everything in our power to remedy it. I hope you get to come back and visit soon! Best Regards, Tricia Grawet Asst. General Manager

"Beautiful March Trip in Utah Parks"
tomwZ9838FY, 31 Mars 2016

Our hiking club selected this hotel for a three night stay in early March. The people at the hotel were great, rooms were spacious and clean and the rates were very reasonable. The beds were very comfortable, which is important after 10 mile hikes. Centrally located, we could easily walk to several good restaurants. We'll be back.

Owner Response, 31 Mars 2016

Hello tomwZ9838FY, Thank you for the wonderful review! It is so nice to hear that you had a great time in Moab and loved our hotel! The beds are fairly new and very comfortable indeed! I will be more than happy to pass your compliments on to our staff! Please come back and stay with us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Canyonlands"
Shauna G, 29 Mars 2016

heated year round pool, comfortable beds, they could switch up the breakfast it was the same thing every morning. good location, close to restaurants and retail stores. Not far from the canyonlands, dead horse point and delicate arches. overall a good hotel to stay at

"Love it!"
Vanessa V, 28 Mars 2016

The staff of the hotel was professional and very helpful. Rooms were clean and updated. The pool and the Hot tub was a lot of fun for the entire family - also, very clean and well kept. Great location, great Hotel and a great rate!

Owner Response, 28 Mars 2016

Hello Vanessa V, Thank you for your recent review of our hotel! I am very happy that your stay was enjoyable and it exceeded your expectations! Our pool and hot tub are my favorite parts of the hotel! I hope you are able to return to Moab and enjoy our pool again soon! Best Regards, Tricia Grawet Asst. General Manager

"A really good well located hotel with nice touches"
David P, 26 Mars 2016

We were here at the week they were holding in the town the 50th anniversary of the jeep week. which was also the 75th anniversary of the manufacture of the jeep. the town was alive with 1000's of jeeps. the hotel was great nice rooms quite despite the celebrations going on in the town. the hotel was full as I would think were most of the others. the service from the front desk was helpful and efficient. There were some really nice touches like cookies and coffee plus chilled water. The breakfast was good plenty to eat and a good amount of room, breakfast staff were efficient at keeping the tables clean and the food well stocked. I would recommend this hotel anytime. its well located in the town with plenty of eating places to choose from.

Owner Response, 26 Mars 2016

Hello David P, Thank you so much for your amazing review! Jeep Safari is such a fun week and an extremely busy one! It is really good to know that despite the hustle and bustle our staff was able to attend to all of your needs. Please come visit again soon! Best Regards, Tricia Grawet Asst. General Manager

"Best Western Canyonlands Inn, Moab"
David K, 26 Mars 2016

Facility was attractive, clean, and comfortable. Staff were pleasant, efficient, and knowledgeable. Bed was comfortable. Great central location in downtown area. Room was a bit pricey, but it was peak season; however, I would stay there again as my first choice in Moab.

Owner Response, 26 Mars 2016

Hello David K, Thank you for taking the time to write us a review of your recent stay! I am so happy to hear that we exceeded all of your expectations! Being your first choice in Moab is an honor and we hope to see you back again soon! Best Regards, Tricia Grawet Asst. General Manager

"Went during Jeep week"
Pras499, 22 Mars 2016

Overall, not a bad hotel. Friendly staff at front desk. Staff during breakfast were pleasant but overbearing, watching over your shoulder and trolling to finish service. Beds were uncomfortable and had hair and dirt on covers. Pool was nice. I guess about as good as can be expected in Utah based on our month of travel around the areas.

Owner Response, 22 Mars 2016

Hello Pras499, Thank you for taking the time to write us a review of your recent stay! I am happy that our front desk staff and pool made your stay enjoyable. I do apologize that our breakfast attendants came off as rushing you. The breakfast area is very busy and they work very hard to keep everything stocked and clean. As for the beds they are new as of last year and are a Denver Mattress brand. If we would have been given notice that you had a complaint about the bedding we would have been happy to change them at your convenience. I hope you will give us the opportunity to make a good impression in the future. Best Regards, Tricia Grawet Asst. General Manager

"Good central place!"
IsaHawaii, 19 Mars 2016

It was a comfortable room, with free breakfast included and a decent pool - but... Moab has a lot of "Box elder bugs", harmless really and this place was no exception. It seemed these bugs were attracted to the heat coming off the a/c on the balcony and would crawl in the room. Once we informed the front desk, they were more than helpful and gave us a discount for the inconvenience.

Owner Response, 19 Mars 2016

Hello IsaHawaii, I am very happy that you had a good time in Moab. Yes, those bugs can be a nuisance. Its good to know our Front Desk Clerks were able to take care of you and make the situation a positive one. Please come back and see us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great stay"
Gwiggs1, 18 Mars 2016

The room was clean, spacious, like new, and I loved having the two sinks. Location is excellent, being right in the middle of town. The staff was friendly, bike lockup room was convenient, and the hot breakfast (eggs, ham, bacon, potatoes, waffles, plus the rest of the standard continental breakfast items were great. Can't wait to stay here again.

Owner Response, 18 Mars 2016

Hello Gwiggs1, Thank you for taking the time to write us a great review! I am so happy you enjoyed your stay and that our staff exceeded your expectations! We are continually trying to expand and better our breakfast so it is nice that you noticed our wide variety. I hope you are able to come back and visit again soon! Best Regards, Tricia Grawet Asst. General Manager

"Friendly Stay"
Kristen O, 13 Mars 2016

My friend and I stayed here to run the Canyonlands Half marathon and the staff were very friendly and accommodating from the get go. They allowed us a late checkout without any additional charge so that we could shower after the race and were very professional. Express checkout was a piece of cake and we loved the free wifi and how central it was in town. We just walked everywhere to eat. Breakfast was yummy and the staff serving the food were helpful and kind. I would definitely go back again. It might not be the very cheapest place to stay in Moab, but honestly, I don't want to stay in the cheapest place. It was worth a few extra bucks to get a clean, nice room with breakfast and free wifi that was central to everything. I'll be coming back here with my family for sure and next time I'll stay more than one night!

Owner Response, 13 Mars 2016

Hello Kristen O, Thank you for writing such a wonderful review! It is so nice to hear that you enjoyed every aspect of your stay here! I definitely hope you get to come visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great location - comfortable room"
sonie s, 11 Mars 2016

Very comfortable room. We especially loved the flexible reading lights that were over the beds and sofa. When you walk into the vanity area the lights automatically come on, same when you enter the separate lavatory. Great breakfast but was quite crowded in the breakfast room since no one could sit outside due to rain.

Owner Response, 11 Mars 2016

Hello sonie s, Thank you so much for your great review! We just got done with our newest remodel and the headboards were one of the best parts! I truly hope you enjoyed your time in Moab and you get to visit again soon! Best Regards, Tricia Grawet Asst General Manager

"Relaxation in Moab"
Jason C, 11 Mars 2016

From early checkin to the breakfasts in the morning, the huge jacuzzi in the afternoon, and chocolate chip cookies in the evening, everything was great! Rooms were clean, comfortable, beds were....well lets just say I slept great!

Owner Response, 11 Mars 2016

Hello Jason C, Thank you so much for your kind review! I am so glad you enjoyed your stay. We hope that the little touches, like the cookies, will make your stay a memorable one! Please come back and see us soon! Best Regards, Tricia Grawet Sales Director

"Nice Abode in Center of Town"
Robert J, 02 Mars 2016

Nice hotel with great Hot Tub and Upper Deck to enjoy the view in the morning at breakfast and for sunset in the evening. The room was comfy although the bathroom was a bit tight in space. Bed was super comfortable. $86.00 per night for a basic room was a bit overpriced for the time of year and the town being virtually empty.

Owner Response, 02 Mars 2016

Hello Robert J, Thank you so much for writing a review of your recent stay. I am so happy you enjoyed our Hot Tub and patio! They are both some of the best attributes of the hotel! We hope you get to come back to Moab so we may get the chance to impress you again! Best Regards, Tricia Grawet Asst General Manager

"One of the most convinient locations in Moab!"
Laurence K, 28 Février 2016

We have stayed in several hotels/motels in Moab (higher and lower costs) and this one is by far our favorite. Great location, very attractive and efficient staff and attractive facility. A full breakfast is offered which is served in their 2nd floor breakfast room and patio area. HD TV is provided with on screen TV guide. For summer fun they have an outdoor pool in an attractive enclosed patio area. The Moab Visitor center is located just across the street; it is worth a visited prior to starting your adventure in the area.

Owner Response, 28 Février 2016

Hello Laurence K, Thank you for writing such a great review for us! I am excited and honored that you chose us as your favorite hotel in Moab! Please come back and stay with us soon! Best Regards, Tricia Grawet Asst General Manager

"what a room"
Carol S, 28 Février 2016

Stayed in Moab overnight while traveling. While checking in my husband asked if they had a nicer room than the king bed I had booked and we were placed in the Presidential Suite. It was fantastic and the breakfast room was one of the cleanest and well managed BW we have ever been in.

Owner Response, 28 Février 2016

Hello Carol S, Thank you so much for taking the time to write such a wonderful review! Our Presidential Suite is indeed one of the best rooms in our hotel. I really hope you had the chance to enjoy the new soaking tub and stone floor shower! Please come back and stay with us soon! Best Regards, Tricia Grawet Asst General Manager

"Huge rooms!"
Chrispy5664, 26 Février 2016

When we entered our room I was amazed at how big the room was. Yes we had two queen beds but other hotels make it so you can hardly walk around. This was very comfortable. The hotel was very nice and located in the middle of downtown....easy walking distance to many shops and restaurants. They have an outside deck on the second floor with a gas fire pit that they will turn on for you (February is still a little cold to sit outside!). The breakfast room is also located on the second floor with amazing views of the red rocks all around. They have a video playing about all the places to visit while you're in the area....very interesting history also. The breakfast food was much better than most that serve a free breakfast. Hot oatmeal, eggs, real potatoes, bacon, and the usual breads and pastries. A juice machine with a selection of juices and their coffee was very good. Super friendly and helpful staff to top it all off!! I would highly recommend this hotel for your stay in Moab!

Owner Response, 26 Février 2016

Hello Chrispy5664, Thank you for writing such a great review of your stay! I am so pleased that you enjoyed your room and that breakfast was a nice surprise for you. Please come back and see us soon! Best Regards. Tricia Grawet Asst. General Manager

"Conveniently located, clean and well maintained!"
missypenelope, 25 Février 2016

I would stay here again! This hotel located on the Main Street near restaurants and shops, and the price was good. Rooms were clean and the hotel staff nice! With it being in Moab near Arches National Park it was only a short drive to the park in the morning!

Owner Response, 25 Février 2016

Hello missypenelope, Thank you for taking the time to write a review of your recent stay! I am so happy that you enjoyed your stay so much that you would return on your next trip! Just let us know when you will be coming back to our area and we would be happy to roll out the Welcome mat for you! Best Regards, Tricia Grawet Asst. General Manager

"Best place to stay in Moab"
Trent M, 22 Février 2016

The rooms are comfortable, the hot tub is awesome! The breakfast is the best! The people working there are very friendly and willing to help any way they can. The only thing that would make this place better would be to have the pool heated and open all year.

"Very Happy Surprise!!"
name303, 21 Février 2016

We went off season and were traveling with 4 adults that are all single. I took a chance and booked the two bedroom, two bathroom suite... it as pretty cheap for the amazing room we got. Everything was newly furnished. The living room area had a fireplace. A pretty good sized deck with patio furniture. An outdoor heater would have been the only thing that could have made it better. Nice modern kitchenette. The staff was amazing. I had lost my ID and it was supposed to have been shipped there, but it had not come in. On my way out I asked about it and the lady (Tess?) said "I think the maintenance man's sister works at the post office. She not only called, she went and picked it up, since we were leaving. Give this place your money.

"Nice location"
Manakin, 20 Février 2016

They sure have a good cookies....I like their rooms they have double sinks. The only problem you can hear the noise next room. And the cleaning ladies are loud just outside our door. The compliment breakfast just typical choices. Twice in a row they only served bacon which I noticed hardly touch by guests. The breakfast server very strict watch out! But I guess, he make sure the room are in order and food not empty. Quincy, the nice lady I communicated during our two night stay. She recommended good place to eat. I would say this place should clear their icy parking.

"Centrally Located, Superior Quality"
Ryan J, 20 Février 2016

Fantastic hotel in the heart of Moab with a great breakfast and very courteous staff. Beautiful amenities (pool, hot tub, breakfast lounge). Only place that I will stay in Moab (unless I'm camping)!!!

"Excellent hotel!"
Elizabeth L, 19 Février 2016

We stayed overnight in Moab at the Best Western, and had a great experience. The room was large and very clean, the beds were comfortable, and we even had a good view. The staff people were helpful and knowledgeable -- kept my bag before we checked into the room and recommended good eateries, even giving out discount cards for some. The location is in the middle of town, within easy walking distance of restaurants, shops, and galleries. All in all, it was a great experience.

"Typical Best Western, Best Location"
Marsley, 17 Février 2016

We visit Moab at least every other year, this was the first time staying at this property. Microtel (if still there) was HORRIBLE (loud, rude front desk, bad location), Gonzo Inn has always been fantastic but rarely available and not the best location to downtown. So tried this property this time. The accommodations were typical, nice, clean Best Western. An above average pool and breakfast areas (great view and outdoor seating for breakfast area). Can't beat the location for town activities ... It is RIGHT THERE in the middle of it all. Easy walking everywhere. The not so good were the front desk folks. Clearly not very motivated as we had some problems with the TV and they were less than helpful. Heard other customers complaining about them too, so seems to be a general problem. Weren't rude or anything, just not helpful or outwardly pleasant. Also, breakfast was just okay. Typical fare, but VERY slow. Granted it was quite busy when we were there, and it wasn't like the breakfast people weren't working hard, they were. But there was long waits for food that would constantly run out every morning we were there. Not sure we'd stay here again, maybe.

"Great stay!"
Natalie M, 17 Février 2016

We had a great stay at this hotel! The room was bigger and nicer than I anticipated and the amenities were really great! We had a great time and loved the location and everything about his hotel, we will definitely stay here again!

"LOTS GOING FOR THIS HOTEL"
cienpasos, 16 Février 2016

I think that this hotel in Moab has everything "clicking". First, the location is perfect...located in Moab's downtown area, it is walking distance for excellent dining. Next, the rooms are spacious. Added to that, the hotel amenities are really well suited to the busy active tourists that Moab attracts. They have a fantastic breakfast served in a very pleasant second story bright and airy room. They have a convenient hot tub (several actually). They offer a bicycle lock area as well as a large well organize laundry room. Last and certainly not least, chocolate chip cookies every evening! So, if you're travels take you to Moab, this is a very good hotel to select for your stay.

"New hotel in great central Moab location"
Kevin_S_42, 15 Février 2016

The hotel looks great from the outside, and is just as good inside. Well appointed, clean, functional. Great pool area and the best hot tub I have seen. Bike storage area, bike workshop room, water bottle filling area. Good breakfast, competent & friendly staff. And right in the center of Moab.

"A pleasant night stay"
sweetberries424242, 14 Février 2016

The Inn is located conveniently off the main Hi-way in Moab. Many eating selections are within a mile or two of the Inn. A spacious King room with soft silky bedding provided a very enjoyable night. However, the only negative was the Inn's selection of bar soap (not very scent worthy but it did do the job). The continental breakfast was very good and typical for Best Western quality. The staff was very helpful in suggesting eating establishments. We very much enjoyed the selections of cookies and refreshments on a cold winter night in the lobby.

"Quiet, clean hotel, friendly staff"
divecozumel, 14 Février 2016

We stayed in early February in the Main Street Suite which is located above the Peace Tree restaurant. This is a two bedroom, two bath suite with a living area and small kitchen space. There is a stairwell to the unit, so not handicap accessible if that is what you are looking for. Unit was very clean, lots of towels and toiletries, tv in all 3 living areas. One bedroom was a king bed with a jetted tub/shower in the bathroom. The other bedroom was two queens and an extra vanity in the room for someone to use if the bathroom was occupied. Super nice balcony space with two tables and plenty of seats, we didn't use it because it was still chilly at night, but this unit would work great for families or couples traveling together. Breakfast was good, but after 3 days of the same eggs and bacon and potatoes we went elsewhere for breakfast our last day. The restaurant downstairs was not open, but that would be a nice change. The only issue I had was with the workout room. I went about 8am our first day, and the maintenance people were in and out several times going into a boiler room that is located in the workout room. It was distracting and annoying, although the staff was not intrusive, just a poor design is all. I skipped it the rest of our time there and walked around town for exercise. Front desk check in and out was very convenient. This hotel is right downtown, and the welcome center is directly across the street. Very nice to walk to restaurants after a day in the surrounding parks. I highly recommend this hotel!

"Nice hotel! Excellent location!"
Traveling_Tw0s0me_11, 12 Février 2016

This hotel was conveniently located in downtown Moab. We had a king suite which was very spacious and clean. The front desk employees were extremely friendly and gave us coupons to use for supper. There were several restaurants within walking distance. There was a nice selection of breakfast items on the buffet. This was also an excellent place to stay if visiting Arches, Dead Horse Point & Canyonlands. Very convenient and would definitely stay again.

"Service at it's finest"
mlfresquet, 11 Février 2016

This is a great choice if you're looking for a place to stay in Moab. Nathaniel greeted us at the front desk then went above and beyond in taking care of my friends and me. He is welcoming, more than accommodating, and clearly takes pride in his job. Driving cross country in a U-Haul, we arrived late, exhausted and cranky and he made a big impact on our being able to relax. My friend's pick-up was full of vulnerable bicycles with locks that could maybe be cut in the night. After personally checking out parts of the property with us to decide the safest place to park, he had us park where he could watch them over the night. We were able to sleep because of that. The rest of the staff really was very friendly, too. Excellent breakfast, and we've had many in hotels. I definitely would recommend this hotel, and I'll stay there again myself the next time I'm in Moab.

"Great rooms, great budget accommodation"
Kate B, 09 Février 2016

This hotel is a great mid-range place. Rooms were totally big enough for 2 adults and 2 kids. Love the hot tub. Easy access to local restaurants. Very helpful staff. Would definitely stay again. My preference would have been to have more healthy breakfast - sugar filled cereals, sugar filled yoghurts, waffles, carton mix scrambled eggs, fried potates. There was some oatmeal/porridge but it was so runny. There was some tinned peaches in sugary syrup. mmmm. Ideally I would have loved a gluten free piece of toast and an orange or apple. I accept you can't cater to everyone and would still stay here again but not do breakfast.

"Clean, centrally located, great amenities"
dlpcyles, 06 Février 2016

Stayed in a small suite and really enjoyed the couches. Breakfast area is beautiful, especially outdoor area and buffet had plenty of options. Walking to restaurants and shops. I have stayed in many motels in Moab and this is one of my favorites. This hotel had the best recycle system in any hotel I've stayed in - loved it. Recycle in hallway so convenient to keep room picked up.

"winter in Moab"
Rod M, 05 Février 2016

We mostly stay in Best Westerns, we feel its a great deal with lots of variety. Here, the breakfast was excellent, I'm sure we would have paid top dollar for the same quality of breakfast items. It was off season, but the staff was attentive, the snow removed, "ice" warning signs were in place. This location is a great 3 diamond. We will stay here again.

"Geat location for exploring Arches and other parks..."
Henry T, 01 Février 2016

Easy to find, great location for exploring Arches and Canyonlands areas. Good quality and clean accommodation, although the room temperature balance was hard to find. Good amenity of the hot tub/spa area in winter, it's a shame though that the pool is no longer open in winter months. Good location for evening food and drinks as opposite Eddie McStiff's bar and eatery. Inclusive breakfast could be improved a little but has enough hot and cold options to be as good as, if not better than, any which would incur an additional expense. All in all recommended for a trip if you're exploring the area.

"Probably the best place to stay in Moab"
jreedcpa, 01 Février 2016

A very nice place to stay in Moab. Excellent location with restaurants and stores you can walk to. Hot breakfast of eggs, waffles and other items. Not a five star place, but I doubt one exists in Moab. We have stayed in this hotel on three or four times and it will continue to be our first choice.

"Great location and staff"
Cassidy H, 31 Janvier 2016

Stayed here in mid-December. Rooms were comfortable and clean. I really liked the fitness center which had plenty of space and a multi-exercise machine. Quincy at the front desk was really helpful in suggesting places to eat. Within walking distance to multiple good restaurants.

"Good comfortable place in Moab"
Jon N, 29 Janvier 2016

Good hotel, centrally located in Moab. Next door to an excellent ice cream parlour! Hotel was comfortable and clean. Staff were helpful. Parking is limited so be aware of this. Breakfast was standard motel fare (and spaces for breakfast were pretty limited). Outdoor pool was excellent after a hard day's walking in Arches or Canyonlands!

"Comfy & quiet"
cmaltman, 28 Janvier 2016

A very nice, quiet, clean place to stay. Our room was on the second level and we only stayed here one night. There were all of the usual amenities plus complimentary candies and hot cider, tea and green apples in the lobby. A nice touch. The Italian restaurant in front of the hotel is excellent!

"Overnight Stay"
Darlene B, 26 Janvier 2016

This was a beautiful place to spend the evening with its great downtown location. We were able to walk to shopping and restaurants, etc. The staff was friendly and accommodating. My friend and I thought about leaving and getting breakfast somewhere else, but after taking a look at all the options offered, we decided to stay and eat. The breakfast was exceptionally good with anything you could ever want for breakfast. The best complimentary breakfast I've ever had in a motel.

"Excellent place to stop"
Derek R, 23 Janvier 2016

My family and I loved this Best Western. The hotel is clean and has great ambiance. We were greeted with excellent customer service and loved the coffee, hot chocolate, hot cider, tea, and cookies in the lobby. Although the pool was closed for the season, the hot tub combo is huge...like a kiddie pool which my daughters enjoyed thoroughly. The rooms were clean and a good size. The complementary breakfast was very good. We would stay here again in a heart-beat.

Owner Response, 23 Janvier 2016

Hello Derek R, Thank you so much for such a great review of your stay! Our entire staff strives to make your vacation the best it can be and it looks like we succeeded with you! I hope you get to come visit us again sometime soon! Best Regards, Tricia Grawet Sales Director

"Great Hotel, Good Location and spacious rooms!"
Zella W, 20 Janvier 2016

We stayed here during our brief stay in Moab. After a rather chilly day on a jeep tour, we were greeted with hot cider, tea or coffee! Boy, did that hit the spot. Our check in went smoothly and our room was a pleasant surprise. Wonderful King bed and great pillows with a desk and a sofa! The hotel was within walking distance to the downtown area and the breakfast was VERY good!! Great place to stay!

Owner Response, 20 Janvier 2016

Hello Zella W, Its so nice to hear that you appreciated the little things like the hot cider in the lobby. We are very happy that our service exceeded your expectations and we look forward to seeing you again! Best Regards, Tricia Grawet Sales Director

"Fantastic place for the money"
Jayne T, 20 Janvier 2016

Wonderful roof top terrace, breakfast with loads of choice hot and cold. Staff friendly and helpful. Just set back from main street so v central. No on site restaurant but encourage you to bring in your own food and use their facilities ( microwave in reception)

Owner Response, 20 Janvier 2016

Hello Jayne, Thank you for taking the time to write us a review of your stay! I will be happy to pass on your compliments to our staff as they love to hear when a guest is pleased! Next time you're in town make sure to check out our 2 on-site restaurants, Pasta Jays and the Peace Tree! Best Regards, Tricia Grawet Sales Director

"Good Hotel"
Herman A, 18 Janvier 2016

Overall a very good hotel at a very prime downtown Moab location. Minutes from The Arches and Canyonlands. Many local dining options close by. Good breakfast and breakfast room. I'd definitely stay again. Only negative was the construction during my stay, but I'm sure that will be done by the time someone reads this.

Owner Response, 18 Janvier 2016

Hello Herman A, Thank you so much for your review of your stay with us. I am very happy that you enjoyed your stay with us. We are indeed doing a little construction. We are installing new shower surrounds, new wood furniture and new sofa sleepers! All the construction will be done by the end of February! We hope you get to come back and experience our new rooms in the Spring! Best Regards, Tricia Grawet Sales Director

"Clean, Friendly, Ideal Location in Downtown Moab"
BelleofBelltown, 17 Janvier 2016

The Best Western Plus was the ideal location for our stay in Moab. We appreciated the cleanliness of the facility and friendliness of the staff. This was our 2nd stay in Moab, and this location was much better than our previous stay since we were "in the action" of downtown Moab. It was very convenient to walk to shops and dining.

Owner Response, 17 Janvier 2016

Hello Reviewed by BelleofBelltown, Thank you so much for your recent review! It is so nice when someone notices our efforts to be the cleanliest in town! Our location is indeed super convenient for our guests! I hope you get to come back and visit again soon! Best Regards, Tricia Grawet Sales Director

"Perfect Location, Very, Very comfortable Stay"
ChrisBeazPhoto, 13 Janvier 2016

Set right in the center of Moab, this hotel offers very comfortable rooms and common areas and all areas seemed to be very recently upgraded. Warm, cozy, with a solid staff. Hot tub is open all year round. Free breakfast starts at 6am...even on Sundays in the winter. Perfect place to use as a home base for visiting Canyonlands and Arches NP.

Owner Response, 13 Janvier 2016

Hello ChrisBeazPhoto, Thank you for writing us such a great review! It is very nice that you noticed our recent upgrades and I am happy to let you know even more will be upgraded by the time you come back! We hope to see you soon! Best Regards, Tricia Grawet Sales Director

"Wonderful Place"
Randy J, 11 Janvier 2016

We stayed at the Canyonlands Best Western in Moab in December for about 10 days. What a wonderful place to stay, especially for the price. All of the staff from check in at the front desk to housekeepers were very pleasant and friendly. The type of people that are happy and make you feel good. Hot eggs, bacon, ham, potatoes, fruits and all of the other breakfast layout was much more than what I had anticipated. The newly renovated rooms are also very nice and beds were super comfortable! If I book in Moab again, this is where I will stay.

"Nice"
Zhiyuan Z, 11 Janvier 2016

clean room with comfortable bed. brief breakfast and express checkout was very good for us cause we were really in a big hurry to the Arches National Park to see the sunrise. there are two best westerns in Moab but both were all packed!

"Lovely, comfortable rooms and impressive staff"
laurai403, 10 Janvier 2016

Excellent, excellent, excellent! Staff and facilities were impressive and refreshing. They helped us with a few options for dinner that turned out to be within walking distance and the front desk personnel were particularly professional and knowledgeable. Beautiful room, and extremely comfortable bed and pillows!

"Great Hotel"
Christina G, 08 Janvier 2016

The staff was very friendly, the rooms were great and breakfast was excellent. The location of the hotel was very convenient and the hotel decor was beautiful. The front desk was knowledgeable of services, restaurants, and activities near by.

"Wonderful! "
Michelle2560, 05 Janvier 2016

They took excellent care of us! The suites above the restaurant are spacious enough for more than one family unit and includes a fireplace. The staff are friendly and helpful, but unobtrusive. The breakfast is hearty and delicious. It snowed the last night, and they had already cleared the parking lot and scraped our cars. I highly recommend this hotel!

"First time staying at a Best Western"
clarinetgrl, 04 Janvier 2016

My husband, son, and I stayed for three nights in a 2-queen suite. The beds and pillows were very comfortable, the room was clean, TV and internet reception was good. The bathroom was on the small side, but the second sink near the closet was a nice touch. The free breakfast was tasty.

"Fantastic value - Fantastic hotel"
JenJen8800, 02 Janvier 2016

Great hotel which ticked all the boxes. Family of 4 nicely accommodated in a queen suite (2 x queen beds plus fold out couch). Sounds silly but loved that we booked for occupancy of four and actually got 4 towels! I liked that there were 2 vanity sinks too. Nice and spacious for the $. Breakfast was great. Simple and easy. Kids loved the waffle maker. Kids also loved the spa. Staff all fantastic and so helpful. Loved the little touches - cookies, tea, hot choc in the lobby. Very clean room. Thank you!

"Comfortable and Convenient Hotel"
detaildiva, 01 Janvier 2016

This was just an overnight stop on our journey in November, but was clean, comfortable and very convenient to good dining. The beds were comfy, the staff was friendly and the atmosphere was festive and beautifully decorated for Thanksgiving. The breakfast room was crowded and busy the whole morning, but staff was very helpful to get us seated quickly. The breakfast was fine, the usual choices, hot and cold. Nice to have that included when you want to hit the road. I would stay here again.

"Great family stay and great location!"
Newchi H, 31 Décembre 2015

Very pleased stay with this hotel! Spent 4 nights here at first floor. The room is very spacious. Very nice and friendly staffs! The best is the location near the arches national park! Great hot breakfast as well! Overall, very pleasant stay! Highly recommended!

"Excellent hotel!"
Ilovenature4ever, 31 Décembre 2015

We stayed here during our trip to Canyonlands and Arches National Park. Everything about this hotel was great - the front desk, the rooms, the location, and especially the breakfast! What really struck me was the large size of the rooms, the cleanliness, and the comfortable beds. Not much else to say, I just wished we had stayed here longer and spent a couple extra days!

"Best Western Canyonlands is the Best"
BoulderLyons, 31 Décembre 2015

Our king room was unbelievably spacious, the bed was huge and comfy and all furnishings and amenities were nicely done and well thought out. We had only planned to stay 2 nights but cancelled our plans to travel to Zion so we could stay right where we were for 5!

"Great family hotel for the money"
Jade6666, 29 Décembre 2015

This hotel is right on the main street, surrounded by restaurants, shops. Free hot breakfast - egg, bacon, ham, bread, waffle, yogurt, etc. Room is spacious & clean. Staff was friendly. Short driving distance to Arch National Park.

"Ms."
Helen N, 28 Décembre 2015

Good hotel. The room has 2 queen beds plus a sofa bed, space is good. Also has two sinks in the room, extremely helpful. Hotel staff is good, very professional. I would recommend this hotel to other guests.

"Great Hotel"
Town_Country, 22 Décembre 2015

Decided to pick this place over the other Best Western a few blocks away because of the positive reviews. I have to admit, I pretty much crossed all Best Westerns off of my places to stay for a few decades now due to my negative experience and the fact that they felt more like motels. Well, this location was fully renovated and very classy at that. No longer do they resemble the old days of motels. Reminds me of a luxury hotel and that's really pushing it either. There's plenty of parking available so I don't think that will be a problem. However, there are 2 restaurants that share the same parking lot. I didn't get a chance to try either of them because one was closed for the season and the other was closed by the time I came back from Monument Valley. The lobby was very nice and spacious. There are a few couches for you to sit and just relax with the free cookies, hot chocolate, tea and coffee that is available for guests. There's also a microwave just in case you have left overs you want to heat up. The pool/spa area is just right outside of the lobby, so there's easy access. The pool area has tables available in case you want to bring some food and drinks while swimming or relaxing in the jacuzzi. They provide a free breakfast that runs until 9:30am during the weekdays and 10am on the weekends. There's also a waffle maker that makes 4 mini waffles that's not bad at all. With eggs, bacon, toast and cereal, I don't think anyone will be hungry. This will save you a few bucks for sure. Ok, now on to the rooms. We were placed on the second floor, which is the same floor as the breakfast area. The room was very spacious for a King size. There's a separate living and bed area. A couch to stretch out while watching tv. A fridge and coffee maker is also included. However, there is no safe to store your valuables. The outside sink is a great touch. However, this is where I took away a star. The bathroom is tiny. When you open the door, it brushes the toilet and blocks the tub and can get very crowded if someone is in there with you. I wished they would have had a sliding door instead of one that opens in towards the bathroom. I don't like to be touching or even falling onto the toilet when getting out of the shower. And plus, I don't want to be sitting on the bowl with the floor all wet. But still, I would definitely stay here in the future.

"Great family place"
William Z, 22 Décembre 2015

Great place for my family. The kids (10, 12,15) all raved over how spacious and comfortable the place was. We hated to leave! Everyone had a bed and my son loved not having to sleep on the floor! Kudos to a wonderful family hotel experience.

"Central location"
lilyrosemary, 18 Décembre 2015

Everything said so far I agree :- location, breakfast, free hot drinks, cookies, candies.. Only minus are the indifferent staff esp at front desk. But if prices are low enough, I can bypass this aspect n get my keys and be on my way!

"Great location, solid value, friendly staff"
Islandbruin, 17 Décembre 2015

This hotel is right on the main drag, near the restaurants, shops and Moab Adventure. Free cookies at night. Good selection for breakfast- step above most Best Westerns. The pool was COLD, but felt good after being out on the trail.

"Great hotel and location"
kennyshabz, 15 Décembre 2015

Was here with my girlfriend visiting the area and going wheeling (offroad). The hotel is in a good location in the middle of moab,near lots of restaurants and shops. Room was clean and large,staff friendly and a decent free breakfast. Pool area was great also. Will stay here again on our next visit!

"Another great pick from TA"
Scott V, 14 Décembre 2015

We typically stay at Best Westerns when we travel...there are two Best Westerns in Moab, actually they are across the street from each other. The reviews on TA helped us make our choice to stay at this one and we were very happy. Nice staff and a great room made our short stay very enjoyable. The best bonus was the location - literally in the center of town and within walking distance of shopping and eating. Although we discovered several of the shops and restaurants apparently close for the winter after the Thanksgiving weekend.

"Excellent stay!"
travelmad478, 11 Décembre 2015

We loved the Canyonlands Inn (just across the street from another Best Western). As Best Western Rewards members (but with no elite status!), we were upgraded to a Deluxe King, and enjoyed the spacious room with a couch. The place was very clean and had new furnishings, a comfortable bed, and a well-equipped bathroom with nice amenities. The free breakfast was well-stocked and had some healthy options (not the norm for free breakfasts in the US!). Hot beverages and homemade cookies down in the lobby each evening were really a nice touch. The front desk service was very friendly as well. My only complaint is about the pillows that Best Western uses--I find them over-large and quite uncomfortable--but when we asked for replacements on our second night, we got excellent substitutes right away.

"Love this Hotel!"
Thompsoninaz, 10 Décembre 2015

This is a great hotel for the money. No resort fee or paying for parking! HA. They have hot apple cider, hot chocolate and cookies when you check in. FREE Wifi. It is clean and updated. Love the shampoo, conditioner and lotion that smell like fresh cucumbers! Very comfortable. Staff was super friendly and hard working! Great location and easy to walk to all the shops and restaurants. They do NOT just throw a bagel at you and call it breakfast either....there are eggs, bacon, ham, fresh fruit, waffles, muffins, etc. I will definitely stay here again!

"Great hotel"
Melissa K, 09 Décembre 2015

We stayed here for several days and it was perfect. It actually exceeded our expectations. Great location, extremely clean, comfortable beds, friendly staff, free breakfast... what more do you need? We would absolutely stay here again.

"Nice Hot tub"
slctravelersSLCUtah, 03 Décembre 2015

This is a nice property. The hot tub area is outdoors and the hot tub itself is very nice; large, two levels, and clean. Plenty of towels. The breakfast is 'fast food' ish, but they have protein; eggs, ham and bacon. I find the Best Western brand to be the sweet spot of price and cleanliness - and this Best Western met my standard.

"Best hotel in Moab"
RE C, 01 Décembre 2015

This hotel exceeded my expectations, and then some. First, the location. It has the best location in all of Moab, right in the very center of town. Walking distance to all the best restaurants and shops. The hotel has obviously gone through some major renovations recently. Everything was beautiful and pristine. I encountered at least 7 staff members during my stay. Each person was friendly, pleasant, and very helpful. The hot tub was one of the best I have ever experienced. It was very large, clean, and most of all hot. I can't stand a luke warm hot tub. After a long day of hiking in the national parks, it was so nice to take a soak before going out to dinner. My room was very large and recently remodeled, with the most comfortable bed. The complimentary breakfast was fantastic. A large selection of fresh items, fruit, eggs, yogurt, Belgian waffles, and oatmeal. The room was staffed by a very friendly man who kept the place humming along. I can't remember the last time I enjoyed a hotel stay so much. The parks surrounding Moab are well worth visiting again. I hope I have the chance to stay here again.

"Wow for room 301"
vikcricket, 28 Novembre 2015

With kids in Nov. Cold. Stayed at the amazing suite that's a separate building with 3-4 others. 2 rooms, 2 bathrooms, living room, full kitchen, desk, table, very clean and wonderful interiors. Don't let the outside fool you. The interiors are amazing. Will stay here again and will ask for this or similar room. The kids and wife loved the stay here. Attached some sample pics in the "used state".

Owner Response, 28 Novembre 2015

Hello vikcricket, Thank you for writing us such a great review! Room 301 is definitely my favorite room in the hotel! There is plenty of room for a family to spread out along with a balcony overlooking Main Street. I am so happy that you will be staying with us again in the future. Best Regards, Tricia Grawet Director of Sales

"Great Hotel"
587kiph, 28 Novembre 2015

We had a family vacation in Moab and had a great stay at Best Western Canyonlands. Five of us were very comfortable in the two Queen Bed and pullout couch. The breakfast was awesome, and the Jacuzzi was great.

Owner Response, 28 Novembre 2015

Hello 587kiph, Thank you for taking the time to write a review of your recent stay! Our Queen Suites are just perfect for families who do not need separate rooms. I am so happy you enjoyed our recently remodeled hot tub as well. I hope you get to come see us again soon! Best Regards, Tricia Grawet Sales Director

"Good suprise"
alexandre t, 28 Novembre 2015

This place is well managed and maintained. We stayed 2 nights with our 2 children in a double queen bedroom. Large room, very convenient for 4 persons. This is a great idea to offer a separated place next to the bathroom to store luggages, also with an additional washing basin which is very convenient for families. Large choice breakfast of good quality. Was nice to have real orange juice. We also liked the heated pool and the hot tub. Great for children as well. Overall, very good stay at a decent price for Moab.

Owner Response, 28 Novembre 2015

Hello alexandre t, Thank you so much for writing us such a great review! It makes us very happy to know that you and your family enjoyed your stay! Please come back and visit Moab again soon! Best Regards, Tricia Grawet Sales Director

"Great for one night or a week"
Michelle G, 27 Novembre 2015

Visitors can choose between a typical hotel room or a family style suite. We stayed in a suite which was located one the premises, but not attached to the hotel itself. Their three room Main St. suite has two private balconies, 42-inch and 47-inch flat screen televisions, jetted tub, three euro top beds - a king and two queens, two bathrooms, eco-friendly amenities, fireplace, sectional sofa, kitchenette, dining table, work desk, free Wi-Fi, free hot breakfast buffet with eggs, bacon, waffles, yogurt, fresh fruit and much more. This hotel is centrally located in Moab and is an easy launching point for trips out to Arches National Park, Dead Horse Pointe State Park, Canyonlands National Park or a jog south to Hole 'n the Rock. There are lost of restaurants that surround the hotel that you can either take a short drive too, or walk. The room was very clean and the hotel staff was very friendly/helpful!

"Great Hotel"
FrankB1317090, 25 Novembre 2015

Excellent location in the heart of Moab close to the main road. Nice pool and laaaaarge outdoor jacuzzi surrounded by plenty of seats and sunbeds. They may consider cleaning or renewing the mattrasses of those beds because they had large stains on them. We stayed with six ppl in the family room with streetview. These rooms are recently build or renewed and were very luxurious and had a very large balcony/patio with streetview, (the poolview familyroom has no private balcony/patio). Really, these rooms are very, VERY nice !! The breakfast is above average and can be taken outside so one can enjoy the great view while having breakfast.

"Nice"
Michael W, 23 Novembre 2015

I enjoyed my stay and relaxed in the great hot tub. Friendly staff and plenty of breakfast options. Clean rooms and easy check in and checkout. Very nice central location leaving you with the whole town within walking distance. Great dining options very close and even though it is down town it feels quite and personal.

"Great place to stay, you can't go wrong..."
CHATBoston, 22 Novembre 2015

Super clean hotel in the center of town, walking distance to many restaurants and shops. A great value especially when one considers the free breakfast which went beyond cereal and included fresh cooked eggs, waffles etc.

"Fabulous property in the heart of Moab"
robinnm01, 22 Novembre 2015

Actually I can't say enough praises for this hotel. The rooms were nicely appointed with comfortable seating as well as wonderful bedding. The front desk was very helpful in recommending dining options. This property employs modern technology from the proximity door locks to the electric car charging stations. Included in the room rate is a full breakfast on the terrace level. Eggs, hash brown potatoes, bacon, waffles, cereals, you name it, are provided in a comfortable setting. Their coffee is the best I have had at a restaurant, let alone a motel, in years. This will be my destination of choice when traveling through the area from now on.

"Really nice room"
Lester S, 19 Novembre 2015

Quick & easy paperless check in. We were pleasantly surprised at the whole high quality of our in room experience at this Best Western. Great furnishings & amenities. Great breakfast. Great location right in the center of Moab. Easy walk to stores, restaurants.

"Lots to Like!"
TeddyLuProductions, 18 Novembre 2015

Breakfast staff was very attentive and friendly; a great way to start the morning. A chance to unwind in the evening is happiness in the hot tubs! Convenient location in the center of Moab and the recommendation for Zak's led us to more attentive and fun wait staff for dinners!

"Hotel"
Cathy M, 18 Novembre 2015

Loved the hot tub! Service was great all around. Beds were comfortable. Hotel located in central area to restaurants. Didn't hear sound from above, but did hear some noise in the hall outside out door. Couldn't find a plug that charged our phones at night when lights went out.

"Excellent experience!"
DeenaBarlev, 15 Novembre 2015

As other reviewers have noted, spacious, clean, contemporary rooms; central location; generous breakfast; clean guest laundry facility; friendly staff. I will add: BEST HOTEL MATTRESS I'VE EVER SLEPT ON! (though firmer pillows would be great too). Only criticism (not just of this hotel): If hotels want guests to reuse towels on multi-night stays, please provide more towel bars. Wet towels can't dry on a hook. Will definitely choose again. Thank you for excellent 4-night stay!

"Friendly staff; great location"
James D, 15 Novembre 2015

Extremely friendly staff. Clean and comfortable rooms, Great touches in the lobby: 2 computers with printers, delicious chocolate chip cookies, yummy chocolate mints, and newspapers. Breakfast was good enough, but my son complained a lot about the bacon--we went to the Moab Diner for breakfast on 2 of our 6 mornings. Perfect location at the center of town. Enormous hot tub was very relaxing after long hikes. The wireless internet was a bit flaky; we lost signal several times in the room.

"Spacious rooms, great location"
Kathy B, 14 Novembre 2015

The hotel is in the center of town. Easy to walk to many restaurants. The rooms are large with very comfortable beds. Breakfast buffet in the lobby was fresh and had a good variety. Staff was friendly and helpful

"Great location, large clean rooms."
User, 13 Novembre 2015

I stayed at the Canyonlands Inn for 3 nights. The hotel is right in the center of town, walking distance from practically everything. The rooms are large, clean, and comfortable. The rooms are well appointed and everything worked as it should. Having a good internet connection is important to me, and the internet was fast here. The staff at the front desk was professional and friendly and offered tips and coupons for dining. Overall a pleasant experience.

"Best Breakfast in recent memory"
carolmac, 11 Novembre 2015

Three juice flavors. Fresh fruit including cut melons and pineapple. Scrambled eggs, ham, bacon and potatoes. individual waffles with variety of syrups. Plus pastries, English muffins, toast, cereal and coffee! It was a real breakfast feast! Large spacious room, full bath with extra sink/countertop outside the door. Comfy bed and pillows. Plus micro and refrigerator and Keurig Coffee maker. Very nice amenities and close to a variety of good restaurants. I don't often give tens but Canyonlands earned it.

"Perfect Moab escape"
Tracy C, 11 Novembre 2015

We stayed at Best Western PLUS for 4nights while in town for Moab Trail Marathon. Hotel is right in the middle of town. You can walk to most restaurants. Great free breakfast. Ice machine for sore legs. Room was very spacious. Staff was great!

"Excellent location"
Michelle F, 10 Novembre 2015

This hotel is right in the center of town. The rooms are big, clean and comfortable. The staff is nice and helpful. The lobby is nice and the pool is great! The breakfast isn't great, but it was good enough.I highly recommend this hotel.

"No hot water"
Ricki C, 09 Novembre 2015

I would have rated this hotel as pretty good upon the updating and location of the hotel, BUT, after a power outage there was NO hot water. I didn't have time to wait for the hot water heaters to heat up because of a tight schedule. Not being able to shower and wash my hair ruined the rest of my day. I understand the power outage was not the hotels fault, but how management handled it afterwards was. I asked for a discount on my room and was only given $20 off. (This was a pretty pricey hotel also). And they were't very nice about it. The only other time I had an issue like this at a hotel (no air conditioning due to power outage in the summer) the staff bent over backwards to apologize and did not charge me for the room. The location is excellent and the rooms are large and have been nicely updated, but for the price you pay, I would recommend staying somewhere else.

Owner Response, 09 Novembre 2015

Hello Ricki C, Thank you for taking the time to write a review of your recent stay. Its great to hear that you enjoyed our updated rooms and public areas as well as our central location in downtown Moab. It really is great to be able to simply walk to dinner or gift shops after a day of playing in Moab. We did indeed experience a city-wide power outage in the very early hours of November 7th. The outage occurred for an extended period of time and power was restored at approximately 8:15 AM. Unfortunately even though our water heaters are gas fired, they do need electricity for the controls to work and thus there was no hot water until the power was restored. This situation was throughout the entirety of Moab and surely affected all of the hotels in town. Many of our guest's were upset about alarm clocks not going off at the correct time, the limited variety at breakfast while the power was out as well as the lack of hot water. This was an unfortunate event to occur and disrupted many guest's morning plans. Most guest's were understanding that the power outage wasn't the hotel's fault and that we were trying to do everything in our power given the circumstances to keep an enjoyable experience for our guest's. We apologize that the power outage disrupted your day so greatly. I sincerely hope you will give us another chance to change your opinion of us on another date. Best Regards, Tricia Grawet Sales Director

"Large rooms and great location"
thewanderingfamily4, 08 Novembre 2015

We stayed here for two nights and we had a large room with two queen sized beds. The rooms are very spacious and there is also a sitting area with a couch. It is very convenient to stay here because there are lots of great restaurants within walking distance. We found the room to be very clean and well maintained. We usually come to Moab once a year and we have tried other motels but have found the location and rooms to be the best here.

"Excellent value, nice hotel"
Susan P, 06 Novembre 2015

I was very happy to see how nice the hotel and the rooms were. Everything was very clean and orderly. There were other guests close by but the rooms are well soundproofed and we didn't hear a thing. My only complaint is that the beds are way too soft. I have back issues and was glad we only stayed the one night. The breakfast which is included was outstanding. Very nicely presented and tasty. I would come back here anytime but perhaps ask for a firmer mattress.

"Best Western PLUS Canyonlands Inn, Moab, UTAH"
Clifford C, 04 Novembre 2015

Clean and spacious room with RFID keys for room and side entrances. Motion sensor lights in bathroom very helpful at night. Lots of parking. Very good breakfast with good selection. Laundromat in basement with sofa, reading materials and WIFI.

"Best Kept Secret"
Ron M, 03 Novembre 2015

From arrival to departure, this hotel property continued to impress me. The bed was so comfortable, I wanted to stay another day. The morning breakfast was so much better than other properties I have stayed at. Everything was freshly prepared and pleasing to the eye. Super property! Super staff! I wouldn't hesitate to recommend this stop in Moab to anyone.

Owner Response, 03 Novembre 2015

Hello Ron M, Thank you for writing us such a great review!! I am so happy that you enjoyed your stay and you had nothing but great things to say! I will gladly pass on your compliments to our staff and General Manager. Please come back and see us again soon! Best Regards, Tricia Grawet Sales Director

"Wow. Nice property"
Steve Z, 30 Octobre 2015

Moved from the red cliffs lodge and got a 2 bedroom suite at half the price we were paying for a a 2 bedroom cabin. Newly renovated and very clean and comfortable. We wish we had moved a few days earlier. In the heart of town close to great restaurants. Highly recommend.

Owner Response, 30 Octobre 2015

Hello Steve Z, Thank you for taking the time to review your recent stay! We are so happy to hear that you enjoyed your stay with us and would recommend us to your friends. That is the best compliment we can receive. Please come back and stay with us soon! Best Regards, Tricia Grawet Sales Director

"Great spot in Moab"
ParisLaJolla_CA, 30 Octobre 2015

This was our first visit to Moab and we were pleasantly surprised by what a pleasant town it is, nestled by the Colorado River and Arches Nat'l Park. We chose the Best Western Plus Canyonlands Inn because of its excellent location in the heart of the pretty downtown area, and because we generally are pleased with Best Western properties. The room was spacious and comfortable and the staff was very friendly and helpful.

"THE WORSE NIGHTMARE"
sofiabianchini, 29 Octobre 2015

I was in Moab for a work trip with my husband and chose to visit GREAT Arches National Park on a day off. But got stuck with our car, also not having a connection to search for a hotel with my mob., and made it hard to get to the city at night. I am usually very careful when writing a review for I try to valuate and balance all aspects, amenities etc... I am used to travel the world and work and worked in the hospitality business for more than 22 years now. But this place couldn't have not been worse of all places. The personnel at the front-desk reception were unfriendly, detached, nor helpful nor nice. The room was okay except for the bathroom that didn't have the curtesy you expect from a 3 starts hotel and paying 200 dollars per night (SO NOT WORTHED!). There were no shower gel (thing that I found everywhere in Utah even in the smallest INN). The in-room coffee provided, was terrible. It was cold that night, and was very tired from the loooong day and needed a HOT shower, which it was not hot! We then went out for a bite in town and when back to the hotel it was still cold that we had to turn on the heating. Better if we didn't! at 12:00 at night the room filled with a horrible smell that couldn't made me nor my husband sleep all night. I got a terrible headache and when turned on the light close to the bed I realized the sheets were not clean!!!! of course on a side we didn't touched. Too bad ! there were another queen bed, which we inspection before and then used. we finally could fall asleep around 4:30 in the morning. But woke up still with a terrible headache. Couldn't eat anything from the breakfast but I accompanied my husband to the breakfast room, the visual aspect of it all wasn't promising anyway. But this was probably because of my head spinning...So I went down to the front desk to kindly ask to PLEASE give me an advil in case they had some (ALL HOTELS HAVE!) and I have been answered, "there is a pharmacy, or a market just around the corner, you can go there and buy some there, madame". I paid the check and left right away.

"Great location"
Bart-Lisa-Bryant, 25 Octobre 2015

We were in Moab for 3 nights in October 2015. The Best Western Canyonlands was in the perfect place for walking around town. We loved the rooftop terrace. We took advantage of it for eating lunch everyday. One night we sat up there by the fire pit overlooking the passersby. So relaxing. The rooms were clean. Everyone was kind and helpful when we had questions. We were not happy that they did not offer in-room safes. We were told we could put anything valuable in the bike storage that is located in the basement level. It was under surveillance. The breakfast was pretty good. The room had a refrigerator and microwave. The in-room coffee could be improved upon. Overall we were happy with this stay and would not hesitate to go there again!

"Nice but vastly overpriced."
William C, 25 Octobre 2015

Nice, clean, up to date room and facility. $180. for one room, one night, in October is excessive and not worth it. Air conditioner was very loud and cheap for a room this expensive. Walls are thin and we could hear the people in the next room talking and laughing.

"Superb! "
kathyofgreenville, 25 Octobre 2015

While visiting the Arches National Park, I chose to stay here overnight. I highly recommend making reservations before arriving as it fills up fast. Everything about this place is above standard. The rooms are spacious, luxurious and meet high quality cleanliness. Breakfast was also good. The exceptional quality of the atmosphere, easy access for shopping and eating, made for an impressive stay. The beauty of the surrounding mountains, added to the ambiance. I personally recommend room 202 if one likes convenience to the front lobby and the impressive breakfast patio. The money spent for the room, was well worth the price.

"Big Bend Natl Pk road trip"
Johnnie G, 24 Octobre 2015

This hotel was great. You couldn't ask for a better location in Moab. The room was spacious with 2 queen beds. Good desk area and the vanity space was great. Breakfast was well above average. Parking for the time of year we were traveling was no issue.

Owner Response, 24 Octobre 2015

Hello Johnnie G, Thank you for taking the time to write us a review of your recent stay. I am so happy you had a great time in Moab and enjoyed your stay with us. I hope you get to visit Moab again soon! Best Regards, Tricia Grawet Sales Director

"One of the Best"
Alto 1, 23 Octobre 2015

This hotel fit our needs perfectly. Great location, central to all our planned activities. Walkable area to local restaurants, galleries, gift shops. Well-lit, free parking. Breakfast area more than met expectations (attentive staff, good offerings, pleasant surroundings). Room well-cleaned & supplies re-stocked without asking. Pool, fitness room & other amenities made this a perfect stay for our vacation.

Owner Response, 23 Octobre 2015

Hello Alto 1, Thank you for such a great review! Its always great to hear when a guest thoroughly enjoys their stay. I will be happy to pass on your compliments to our General Manager and staff!! Have a wonderful day! Best Regards, Tricia Grawet Sales Director

"A Great Stay."
Thomas G, 22 Octobre 2015

This BW. has got to be the BEST of the BW's we ever stayed at. Snuggled in downtown Moab, it is in the heartland of National Parks. From the huge variety of breakfast choices, to the freshly scrambled eggs, this hotel has it all. And the adjacent restaurants right outside served a varied of menu items with reasonable prices. If back in this area again, will arrange for a longer stay.

"Great Location, Excellent Rooms"
LeeStJohn, 22 Octobre 2015

This hotel is right in the middle of Moab's main street and so you are perfectly located for a short walk to any of the nearby restaurants. Arches National park is just a five minute drive away and Canyonlands National park less than thirty minutes drive. The hotel itself is very well equipped, staff are friendly and our room was excellent with a nice lounge area at the window end. Also to note - free WiFi, complementary breakfast including hot stuff like bacon and eggs and plenty of parking space. The rooms to the front may pick up some noise from the pool and associated restaurant on the main street, but this all stops promptly at 10:00 pm and we had very peaceful nights. Altogether really good.

"Great location and experience"
Karl K, 20 Octobre 2015

This was one of the best places we stayed at on our trip. The staff was very friendly, and the hotel was great. The room was very clean and roomy. Very easy to get to the pool and spa. Sadly we got there late and were only able to enjoy them for a short time. The bed was comfortable, and the food was very good for breakfast. Some good shopping right down the street within walking distance for souvenirs. Only downside was their parking was very full.

"Centrally located, well-managed, comfortable"
ALC82, 18 Octobre 2015

If you are going to Moab, I think the best advice is to stay right in the middle of town so you can walk to a lot of places and have that extra glass of wine and not have to worry with driving. This hotel fits the bill. It is reasonably priced by Moab standards and very close to numerous restaurants. My only complaint was that our room faced the pool and it could get very noisy out there, but it stopped promptly at 10 pm when the pool closed. One night people out in the pool area were playing loud, amplified music. So we called management, who quickly put a stop to at least that part. So if you have small kids or some reason you need quiet before 10, advise to ask for a room that does not face the pool. Also I would note that we were there during "Utah Education Weekend" a 4-day weekend when kids get off because of some teacher conference, and it is the biggest travel weekend in Utah. So everything was packed, all the campgrounds, RV sites, and hotels were completely booked. Management at this hotel managed all this with no trouble and were responsive to every detail. Bed was comfortable, breakfast was great. Really added to our enjoyment of national parks near Moab.

"Awesome hotel in downtown Moab"
John M, 17 Octobre 2015

Great place to stay with very nice rooms, comfy bed, free internet, yummy breakfast and friendly people. Located right in downtown so you can walk all over and enjoy everything there is to offer without the hassle of finding parking.

"Great Location and Great staff."
Del B, 16 Octobre 2015

The hotel stay was great because the staff was excellent and the location was great. The balcony areas were very relaxing to sit at after a long day in Moab. Check-in and check-out was very smooth and the front desk was very helpful.

"Comfort and convenience in Moab"
pattybo313, 15 Octobre 2015

On our trip to Utah's national parks, we spent two nights here. Our room was large, very clean and comfortable. After hiking during the day, it was lovely to relax in the hot tub and then stretch out on the comfy beds. The desk clerks were helpful and friendly. Breakfast buffet area was clean and opened on to a covered terrace. They even provided heavy duty paper towel so we could clean the mud from our hiking boots. A special storage room is available for mountain bikes. A great lace to relax and recharge before getting back to the parks

"A great place to stay in Moab"
George A, 15 Octobre 2015

The Best Western Plus Moab is an excellent value for the money. The rooms and bathrooms are large enough for a family of 4. The location is close to a wide variety of restaurants and shops. It is a short drive to access the Arches, and Canyon Lands National park. If you have a pet, leave it at home because they only allow service animals.

"Moab in October"
08fxdf, 15 Octobre 2015

We had a great experience staying at this hotel. The staff was friendly, great location, adequate parking, and good breakfast selection. We also appreciated their on-site laundry facility since we traveled with our toddler.

"3rd Year at this hotel"
Rich B, 14 Octobre 2015

Negatives: Soiled hallway carpet just west of lobby....damaged/ scarred door leading to pool. New steel door on south side of pool needs paint ! Driveway required more power-wash cleanup after major sewage overflow at adjacent Italian cafe.....driveway stained from sewage. Hotel management should have been on top of this....health issue also for guests tracking in sewage !

"Wonderful!"
PR0428, 14 Octobre 2015

We stayed in the suite above Peace restaurant. The only downfall was there was no elevator. The suite was beautiful with comfortable beds and space. The balcony was spacious and the location was excellent! Our breakfast each morning was good and got us off to a great start. We were with another couple and we all agree we would stay here again.

"Nice"
jewelofcolorado, 13 Octobre 2015

We stayed here because almost ALL other rooms were booked for the weekend we were coming and it was pricey! But I will say that it is a very nice property. It was a warm weekend and we ate breakfast out on the deck looking at the scenery. The rooms were clean and comfortable. I would stay here again in "off" season when the rates are at a more decent price but not at the price we paid.

"Best of the Best Western!"
Martha Ann K, 13 Octobre 2015

We often choose Best Western when travelling. This property in Moab, Utah is the best ever we have found, including other national hotel companies. The attention to every detail, from staff personality to hot breakfast quality (and outdoor seating on the patio!), seasonal decorations, complimentary cookies at night, pool and spa area landscaped to the nines. And location!!!! Right near the heart of main street Moab, yet quiet and cozy inside the property. Walked to all the favorite dining spots. This is a treasure that we intend to book early on every trip to the National Parks in the area! Thank you, owners and staff!

"Avoid room 125!!!!!"
Nan1948, 12 Octobre 2015

Here we are a retired couple and we get the very room an earlier reviewer said to avoid. He is so right. Try resting in late afternoon while listening to kids doing cannonballs in the pool. And if you open your curtains you've sacrificed all privacy!! What a pity!! And cooling system is very noisy plus strong cooking odors waft into the pool area. Otherwise a great spot with spacious rooms, decent full breakfast and nice fire pit area on roof.

"Decent for Moab but not worth the price."
catem1213, 11 Octobre 2015

This is one of the nicer places to stay in Moab. That said, it is not really worth the price. It is very, very loud. The traffic (it's right on the very busy main drag), people outside the window and even people in the hallway are all very noticeable. Otherwise, it's fine. It has an average breakfast and a cute little pool and hot tub. It is centrally located so that's nice for dining and shopping. Overall, not bad but won't be staying here again.

"a perfect hub for moab"
MJPontheroad, 11 Octobre 2015

There is many little things that make your stay in the hotel worth while. Free breakfast including fruits, free wifi, a self-loundry, free parking, and everything in moab is within walking distance. Our room was spacious and had a rather loud fridge that we turned off at night. Else everything was perfect for a trip to Moab,

"Resort feel"
Janell D, 11 Octobre 2015

The location is located downtown in walking distance to shops, restaurants, rentals and stores. The spa and pool area give you a resort feel and is relaxing. The spa has a waterfall into a smaller spa area. The breakfast offers a variety of items to please. The rooms are large and have a generous living room area. The hotel layout has 5-6 steps up and down on each level making it so that you have to carry your luggage to your room vs rolling the luggage cart directly to your door. Noise seems to travel more than usual at this hotel.

"Good location but pricey"
Michael A, 11 Octobre 2015

The hotel location is in the center of town and very convenient to restaurants. It has a nice outdoor space on the second floor. The hotel offered a full hot breakfast which was good. The hotel staff was very friendly and helpful. The only negative is the price. It was a little high and was not a great value.

"Great place to stay"
Janice F, 10 Octobre 2015

The Best Western Plus on South Main St in Moab is located in the middle of town near good restaurants and shops and an easy drive to both Arches and Canyon Lands National Parks. We spent two nights here on our trip to the area. The hotel is very comfortable, the staff is excellent and with breakfast included it offers a very good value. The breakfast area is in a separate large room with outdoor seating available. The choices on the buffet are wide. Rooms are large and clean. There is also an outdoor pool.

"Nice hotel in the center of Moab"
KjetilandJohn, 10 Octobre 2015

First of all we have to mention the great staff at the reception. It was very difficult to get a room in Moab the last week of September 2015. We liked Moab so much that we wanted to extend our stay by three nights. The staff did their best so we stayed in the hotel for three days. Only based on their service we want to stay in this hotel next time we come to Moab. The hotel is just in the center of Moab so you can walk to all the restaurants and shops. We asked for a quiet room and we got a room on second floor. It was a big and quiet room. The hotel had also an outside swimmingpool but we did not use it. The hotel has free wifi, free parking and a nice breakfast buffet. We will recommend this hotel in Moab.

"Great location, great hotel"
Steven K, 08 Octobre 2015

This hotel is right in the middle of it all in Moab. Stores and restaurants all around so really convenient. Not loud though, it's still nice and quiet at night. The hotel itself is high quality, nice big rooms, double sinks, clean and very well maintained. The breakfast is a great buffet with everything you might need and very friendly and helpful staff (extra compliments to them, haven't seen that many so friendly and helpful staff, really great). It's not cheap, but for the location and what you get, it's definitely worth it. Would definitely stay here again.

"Very enjoyable stay"
Trailblazerram, 08 Octobre 2015

We enjoyed this hotel as much as any on our travels. All arrangements went smoothly and the provided buffet breakfast was good. The hotel facilities, pool and spa were excellent. On advice from the reception staff we ate out successfully at two local restaurants getting 10% discount as guests of the hotel.

"Room 301"
Kevin Q, 08 Octobre 2015

The last BW I stayed in was Ormond Beach Fla. and it was a dump. So I was a little leery of staying in another BW. But this one was over the top. I stayed in room 301. It is over the Restaurant but it closes at 9:30.Romm 301 has two bedrooms and two baths. One room with a king sized bed private bath and Balcony. The other room has two queens a private bath and a separate vanity. There is a gas fireplace kitchen with dishes, utensils, sink, microwave, frig, freezer, private balcony and couches and chairs everywhere.

"Great Hotel"
Alfred M, 08 Octobre 2015

The Friendly hotel staff members go out of their way to ensure your stay is as pleasant as possible. The hotel is very comfortable and the hot breakfast is very good. The hotel s every bit as beautiful as the surrounding beauty of Arches NP, Canyonlands NP and Dead Horse SP. Great hotel and we would stay here again.

"Disappointed"
gvh67, 08 Octobre 2015

Stayed here for two nights during our recent 3,000 mile road trip through the south-west states. Asked for a quiet 2-Queen Room on the upper floor (served by lift) but we overlooked the outdoor pool and faced both the main road and a cafe which provided evening entertainment, all of which proved to be more than the soundproofing could cope with. We were also surprised to find that the breakfast balcony looked directly into our room requiring the curtains to remain closed for privacy. On the plus side the reception team were very welcoming and efficient, the beds were very comfortable, and the room came with a selection of pillows, desk, chairs, air con (quite noisy), fridge, microwave, hairdryer, iron, tea/coffee facilities, large free car park, and free wi-fi (but need to log in every time). We had a minor issue with the 32-channel flat screen TV when the programme guide refused to move on from the previous midnight making it difficult for non-locals like us to work out what might be available to view. There was a good choice at breakfast and plenty of seating but the serving area was poorly laid out and quite cramped. Invoice delivered under door overnight allowed quick check-out. At over $230/night this was the most expensive stop on our trip and didn't compare well with other brands in terms of value for money.

"Low-key Comfort at the Base of the Canyon Cliffs"
TravlBound, 07 Octobre 2015

Being a chain hotel, I typically don't expect much in the way of a unique experience. But this Best Western Plus hotel somehow seemed more than just a chain hotel. We had a ground-floor suite, with a fridge and separate seating area. The pool was a much needed break from the go-go-go of the road trip, and the jacuzzi felt amazing. I read that the pool is year-round; in winter, there's a dome that covers it. The best thing about this stay was its ideal location. Moab is a cute city, and Canyonlands Inn is within walking distance of so much. The nearby restaurants were good, and the breakfast included in the stay made it almost unnecessary to stop next door at Peace Tree Juice Bar - almost.

Nearby hotels

Best Western Plus Greenwell Inn

105 S Main Street, 84532-2506 - Moab
3,9 (1529)
Is breakfast included in the rate?
julie
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
julie
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
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Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
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Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
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Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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