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Promotion code

Best Western Plus Hotel Canyonlands Inn, Moab

4.5/5  - basé sur 1972 notations.
16 S Main Street, 84532-2503, Moab, United States - See map
Best Western Plus Canyonlands Inn - Location, Location, Location - Centrally located in the heart of Moab, UT. The Best Western Plus Canyonlands Inn is ideally located in the center of Moab. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Stay at this 100% non-smoking Moab, Utah hotel located near the entrance to Arches National Park, the Colorado River and Canyonlands National Park. Welcome to the Best Western Plus Canyonlands Inn located in the heart of downtown Moab, Utah. Guests staying at this Moab hotel will be conveniently near the Colorado River for river rafting, four miles from Arches National Park and 30 miles from Dead Horse Point State Park. This hotel is also near eastern Utah's Interstate 70. The Best Western Plus Canyonlands Inn proudly offers 80 spaciously-appointed, non-smoking guest rooms that have been recently remodeled, each complete with cable satellite flat screen televisions and free high-speed Internet access. Guests will wake each morning to a delicious complimentary full hot breakfast buffet. This Moab hotel's additional amenities include an seasonal outdoor heated swimming pool, hot tub and exercise facility. The hotel also offers a complimentary business center and free bike storage. The Best Western Plus Canyonlands Inn is close to a variety of summer and winter activities including river rafting on the Colorado River, bike riding, hiking and rock climbing. This hotel also hosts visitors to Moab attending the Skinny Tire Festival, Canyonlands Half Marathon, East Jeep Safari, April Action Car Show, Moab Arts Festival, Moab Century Tour, 24 Hours of Moab, The Other Half and the Moab Folk Festival. For superior customer service and a convenient location in Moab, make a reservation at this Moab, Utah hotel today! Enjoy your stay!

Best Western Plus

Hotel Canyonlands Inn

LABEL_ITINERAIRE

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Bronze
 
based on 1972 guest reviews
NOTE ISSUED
Excellent
1121
Very Good
656
Average
139
Poor
38
Terrible
18
REFER TO NOTICE
Business Business
60
Couples Couples
805
Family Family
743
Friends getaway Friends getaway
186
Solo travel Solo travel
62
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"great hotel"

5
13/11/2018

great hotel in great location. easy access to everything in town. very clean and nice rooms. staff was great and personable. Loved Tessa she was awesome went out of her way to make sure our stay was great and got us into a great room

"Fantastic service from Morgan"

5
11/11/2018

When we arrived, we discovered we'd made a reservation for the week *after* we intended. Morgan found us a room immediately and helped us deal with the annoying online booking site refund rules. It was my wife's birthday and Morgan gave her a small vial of Moab sand and attached a drawing of a small coyote to it -- just before she recommended a great restaurant for a birthday dinner. We're so grateful to Morgan for making our stay in Moab special! Also, the hot tub is turbo fantastic.

"Beautiful breakfast dining."

5
07/11/2018

We were surprised at how good this hotel was. We were on a two-week trip with our adult kids and stayed here two nights. The entire facility was very well kept. Great laundry area. Our favorite part was the outdoor second story dining area where we ate breakfast in 73 degree weather while looking out at the surrounding mountains. Very nice pool area also.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings kellylogos, What a beautiful review, I am so happy that we were able to exceed your expectations. Thank you so much for taking the time to let us know about your experience with us. Please come back and visit us again soon, and allow us another opportunity to impress you! Best Regards, Tricia Grawet Asst. General Manager

"Fabulous"

5
05/11/2018

We had 4 nights here and it was great. The room was terrific. Everything was spotlessly clean. We had to do some laundry and the facilities almost looked brand new. A very well maintained hotel. The staff were very helpful also. Breakfast was included and was plentiful and very good. The kitchen staff were amazing especially the very friendly young lady who greeted us every day at breakfast.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Melb1105, Thank you so much for taking the time to leave us a review! Four nights is a good amount of time to be able to get acquainted with a property, and I am so pleased that after that many nights you are passing along the compliments you have left us! Please come back and stay with us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great Location"

4
04/11/2018

We are usually Hampton Inn stayers.. but due to the location of the BW we went there for a night. Glad we did because we were within walking distance to everything downtown. It was well appointed, and clean. The front desk staff were friendly and helpful. I would definitely stay here again!!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings WhiteMtnsFolk, I am so very happy you enjoyed your stay with us! Brand loyalty is a big thing for many travelers, and I am ecstatic you gave us a chance to impress you. One of the biggest compliments we can receive is knowing you would stay here again, and we certainly hope that time comes around soon! Best Regards, Tricia Grawet Asst. General Manager

"Great Stay"

5
03/11/2018

This is a great property conviently located downtown Moab. You are within walking distance of shopping and eateries. The staff is caring and helpful. The hot tub is a large two tier making it accessable to a large group. I would definitely stay at this property again.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings dgabica, Thank you for taking the time to leave us a review regarding your recent stay. I am so happy you were able to take advantage of our downtown location and large hot tub, even on the chilly days it still is so satisfying to be able to warm up and relax at the end of a day filled with fun desert activities. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Daily room cleaning"

3
02/11/2018

I'm not pleased with hotel's daily cleaning routine. The cleaning staff don't change bathroom towels. I understand to conserve water, they don't need to change towels when the guests are staying more than 1 night, but at least hang them up or fold them neatly on the counter. The cleaning staff just laying them around like a mess.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Seaside34160113685, First of all, I would like to thank you for taking the time to leave us a review. I would also like to sincerely apologize for not meeting your expectations. We do have a set protocol for our housekeeping staff, and that definitely is not what our standards are. If towels are left on the floor, we assume that means that you would like them to be replaced; if our guests have them hung up, they will be left in the room unless otherwise notated on our Room Service Request cards. Please come back and visit us again and allow us another chance to serve you. Best Regards, Tricia Grawet Asst. General Manager

"Great Stop"

5
02/11/2018

This hotel sits right on the main road through Moab, Utah. It is very nicely appointed, They have the best smelling towels and bed linens of any hotel I have ever stayed in. EVER! Grounds and rooms were very clean. Very quiet. The continental breakfast was very good. Lots of choices and the staff keeps it well stocked. Staff was very friendly. Easy walking distance to the local shops and restaurants.

"Great Location for Parks and Restaurants"

5
29/10/2018

Both Arches and Canyonlands National Parks are short drives from this inn. Many of Moab's restaurants and shops are within walking distance. The front desk staff were very helpful in providing directions and dining recommendations.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings F_and_D4321, Thank you for taking the time to leave us a review! I am so happy to see you were able to take advantage of both our prime downtown location, as well as our Front Desk staff's knowledge of all that is delicious here in town! Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Large rooms, very nice. Perfect location!"

5
24/10/2018

Very nice place to stay in Moab. Large, clean rooms with separate sink in outer room and sink and toilet in shower room. Great for 2 people getting ready in the morning. Very centrally located near all shops and restaurants. Easy check in, friendly staff. Nice rooftop outdoor seating with wonderful views. Excellent buffet breakfast in the morning. Even on a very chilly morning was nice to enjoy breakfast outside. Good service. Completely enjoyed the stay. Would definitely go back!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings pmerten3, Thank you for taking the time to leave us a review regarding your recent stay with us. I am so happy to read that you enjoyed so many of the different aspects of our property; indeed the double vanity areas make it so much easier to get ready in the mornings with ease! We love hearing that you would come back, that is such an amazing compliment. We hope to be able to host you and your loved ones again soon! Best Regards, Tricia Grawet Asst. General Manager

"The Only Place To Stay In Moab"

5
24/10/2018

Wonderful hotel and location . You can walk to everything from shops, ice cream to restaurants. Great front desk staff. Excellent housekeeping the room was spotless. Three adults stayed in the Main Street Suite in September . What a suite it is we loved it . The main hotel has an elevator the Main Street Suite building does not and it is 20 stairs to get to suite. Breakfast daily was delicious and how nice it was to start our day with these 3 staff members who work in the breakfast room : Coree, Mari and Jose they were not only excellent workers they were so nice and friendly it felt like we were dining with friends every morning. Best Western Canyonlands has it all and is the only place to stay in Moab.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings S P, What an absolutely lovely review of our property, thank you so very much for taking the time to leave us such kind words. I am thrilled you loved the Main Street Suite, it is our largest room in-house and in our opinion definitely one of our best! I will pass along your compliments to our breakfast staff and everyone else. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"This is a wonderful hostelry!"

5
22/10/2018

The warm, inviting staff makes this hotel seem like "A home away from home". The Front Desk Staff goes over and above to accommodate their guests. The location is right in the heart of the small town of Moab--you can walk to everything in town. The property is well kept, the rooms clean. This is a wonderful hostelry!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
TravelOften010, Wow! What a wonderful review, and exactly what we love to hear! Thank you so very much for taking the time to leave us your comments, they are greatly appreciated. Everyone on our staff strives to provide that "home away from home" feel for every guest who walks through our doors, so I am delighted to hear you felt that. Please come back and visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Excellent place to stay"

5
19/10/2018

The rooms were very clean, staff was friendly, breakfast was great. The location was within walking distance of shopping and restaurants. I will stay here again in the future and this location and others.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Lori P, Thank you for taking the time to leave us a review regarding your recent stay with us. I am so happy that you enjoyed your stay with us. One of the best compliments from our guests that we can receive is that you would come back and stay with us again. Please come back and visit us soon! Best Regards, Tricia Grawet Asst. General Manager

"For location and comfort, Moab's best hotel"

5
17/10/2018

The Best Western Plus Canyonlands Inn in Moab, Utah, is a three-star hotel that combines location and luxury and comfort and quality, enough to earn TripAdvisor's 2018 Certificate of Excellence. Located at 16 South Main Street, within a walk or short drive to nearly all of the area's many tourist attractions, it offers such first-class amenities as 80 air-conditioned rooms, a rooftop patio with fire pit, a complimentary full breakfast buffet, 24-hour front desk, 24-hour exercise facility, 24-hour business center, 24-hour guest laundry, outdoor heated swimming pool, dry cleaning, concierge, gift shop, hot tub/whirlpool and complimentary newspapers. The breakfast, served from 6 to 9:30 a.m., offers eggs, bacon, sausage, waffles, yogurt, fruit, breads, cereals, muffins, coffee, juice and milk. My wife and booked a King suite for our three-day stay, a spacious and clean space with king-size bed, sitting room/reading area, desk/work area, coffee table, refrigerator, coffee/tea maker, 37-inch flat screen TV, two bathroom sinks, high speed internet access and iron and ironing board. We have always been impressed with Best Western, wherever we travel, and Canyonlands Inn certainly lived up to the chain's high standards.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Taylor B, Wow! What a wonderful, inclusive, outstanding review. Thank you so very much for taking the time to leave us the kind words. I am pleased that we lived up to the high standards Best Western has implemented. I hope you were able to take advantage of and enjoy all of our amenities! Three days is a perfect amount of time to experience a property. Please come back and visit us again soon, if you are ever in our area. Best Regards, Tricia Grawet Asst. General Manager

"Great spot in Moab!"

5
17/10/2018

We were really pleased with the service we received at the hotel, the pool and hot tub, the location, and the breakfast. The pool was warm and clean, the room (and free upgrade!) was spacious and clean, and there were plenty of GF and veg options at the breakfast. It was a great place to stay with a family.

"Right in downtown Moab. Waht a site to behold."

5
16/10/2018

This is the place to stay. Perfect location to walk to everything. The rooms, beds, breakfast, greetings from the front desk and everything else about this hotel is the very best. I have stayed here twice and will always go back.

"GEM in Downtown Moab"

5
15/10/2018

The location is A++ right in the heart of town. The rooftop patio with a fire pit is such a nice perk at the end of a busy day of hiking. Breakfast was included and delicious. Pool area beautiful and well maintained. You won't be sorry if you stay here!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Kris C, Thank you for taking the time to leave us such a wonderful review regarding your recent stay with us. We appreciate all the kind words, and agree with you! The fire pit is such a lovely place to curl up around after a long day, taking in all the panoramic views of the La Sal mountains. Please come back and stay with us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Great hotel in excellent location"

5
07/10/2018

We stayed at this hotel for 3 nights and it was simply fabulous. Hotel is centrally located in Moab and within easy walking distance of many shops and restaurants. The staff was polite and useful, the room was spacious and clean. Breakfast is more than average. In conclusion, the hotel is highly recommended and we will be happy to return to it.

"Great Accommodations"

5
05/10/2018

We had the good fortune to stay two nights at this wonderful hotel. The rooms were spacious & very clean! The two sinks were a great convenience! Beds were comfortable & the air conditioning was awesome as it was very warm when we were there. Great location & the staff was wonderful! Very eco-friendly with a water station to refill our water bottles. I would stay there again! And the fresh baked cookies, warm from the oven, served in the lobby were delicious!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Diane100954, Thank you so much for taking the time to leave us a review of your recent stay with us in Moab! I am so happy that you loved your room and all the amenities they hold for our guests. One of the best compliments we can receive is hearing that you would stay with us again, and we will be here hoping that time will come again soon! Best Regards, Tricia Grawet Asst. General Manager

"Saved the best hotel till last"

4
30/09/2018

Ended a 17 night road trip in America with 4 nights at this hotel.It was the best hotel also the most expensive.Large room with two very comfortable beds,plenty of lighting and loved the two sinks and the automatic light when entering the bathroom.Breakfast was okay,plenty of choice,would have liked omlette on offer every morning,softer crossaints and less cooked bacon.Great cookies and sweets in lobby a very nice touch.Plenty of easy parking and hotel situated in central Moab.Nice swimming pool area with plenty of tables and chairs and a few sunbeds.Looking upwards at the terrace above how nice to be able to have a cocktail up there instead of enjoying a bottle of wine in my bedroom.It may be that this is not acceptable in Utah which is a pity.Would definately stay at this hotel again.All members of staff were very friendly and helpful a credit to the resort.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings paulineclifton, What an absolutely wonderful review of our property! We are so grateful to you for taking the time to leave us your compliments, and even more thrilled we were able to meet so many of your expectations while visiting America! I certainly hope you will get to come back and visit us again, allowing us to impress you once more. Best Regards, Tricia Grawet Asst. General Manager

"Great rooms"

5
24/09/2018

We rolled into to Moab tired after a hard day of travel. Our room was wonderful. The AC was strong, and the room was comfortable. The bathroom provided twin sink and a nice shower. The bed was large and comfortable. They also have a pool.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Peter F, Thank you so much for taking the time to leave us a review regarding your recent stay. I am so happy that we were able to provide you with comfortable and welcoming accommodations. Please come back and visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Quirky little town with good accommodations"

5
24/09/2018

A clean comfortable facility conveniently located in the heart of the town. Staff was very helpful. If they did not know the answer to a question, they did not try to fake an answer. They went the extra mile to help. I would definitely stay here again.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings rapgator, Thank you for taking the time to leave us a review regarding your recent stay with us. Superior customer service is our #1 goal, and I am so happy you received that from our front desk. Please come back and visit us again soon, we would be delighted to host you again! Best Regards, Tricia Grawet Asst. General Manager

"Comfortable Stay"

4
23/09/2018

A comfortable hotel with everything we needed for a two night stay. It was useful to have breakfast included in our stay. There was no restaurant or bar but plenty of options available in town. This hotel is perfectly located to enjoy Canyonlands and Arches National Parks with plenty of parking close to the rooms.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Totnesdiners, Thank you so much for taking the time to leave us a review regarding your recent stay with us. I am so happy to see that you enjoyed staying with us for the two evenings and the full-hot breakfast that we offer in the mornings.We hope that you will come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Excellent stay"

5
20/09/2018

super friendly and professional staff. I was welcomed immeditaly upon arrival in and they were very accomodating and a pleasure to interact with. I was undergoing a cross country trip and this hotel was the best of my trip

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings rustydowg, What a wonderful review of our property, thank you so much for taking the time to leave us your compliments. I always love hearing from our guests that we were able to leave a lasting impression, especially for those on longer trips! Please do come back and visit us again soon; We would love the opportunity to host you again. Best Regards, Tricia Grawet Asst. General Manager

"Excellent stay."

5
20/09/2018

Wow, what a hotel. As always with the Best Western Hotels, the service was excellent, and the rooms are clean, tidy, and well equipped. Also not a sound to be heard. The hot spa next to the pool is really something else. The hotel has easy access. It is also in the middle of Moab between all the resturants.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Andy P, What a lovely review! Thank you so much for taking the time to leave us your comments. I do hope that you will be able to come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Clean Hotel, the included breakfast is good"

4
18/09/2018

Fairly typical hotel room, nothing special, but it was a decent size and clean. Centrally located on the main strip so easy to walk to restaurants and shops - some hotels are at either end so not as convenient to other amenities. The included breakfast had a fairly large selection, eggs, bacon, breakfast burritos, hot oatmeal, cereals, yogurt, fruit, bagels/bread/english muffins, juice, coffee. Less than a 10 minute drive to Arches National Park too.

"Best in Town"

5
17/09/2018

After a long journey to Moab, we found our hotel in the hub of this quaint little town. Centralised location to the attractions, restaurants and boutique shops. A very welcoming approach by the reception and check-in was speedy and professional. The room was spotlessly clean and the decor was cool. The front desk seemed to have a great knowledge on an array of issues, they are a credit to the hotel. Breakfast was hot and tasty. The car parking is free. Everyone who I met that worked at this hotel could not have been friendlier. I would most definitely stay here again.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings CARDIFFDRAGON, Thank you for taking the time to leave us such a glowing review. We greatly appreciate all the wonderful comments you have left. Superior customer service is our #1 goal, and I am so happy you received that from our entire staff. Please come back and visit us again soon, we would be delighted to host you once more! Best Regards, Tricia Grawet Asst. General Manager

"Great stay."

5
11/09/2018

Very nice hotel with great location in middle of downtown Moab.super clean rooms. Excellent check in. Wonderful breakfast area with outside patio seating also available in addition to indoor seating .excellent quality breakfast with hot tasty items well presented and thoughtfully prepared including amke your own waffles, breakfast burritos. Crisp bacon, eggs, fresh fruits, lovely build your own oatmeal bar. Excelent coffee. Croissants and breakfast pastries. Good restaurants close by. One tip I would give is not to visit the front desk reccomended "Sunset Grill" that has a shuttle from hotel. Very expensive. Mediocre food. 20% service added to bills for all guests. The one dissappointment of our stay was that recomendation. Sunset Grill promised Patio seating for our 8pm reservation and refused on arrival to sit guests there. There was only one table occupied outside and all arriving guests wanted to sit out side for view as its really the only reason to go there. 180.00 for 2 people with 1 shared app, 2 entrees and 1 dessert and cheapest local wine on list. Ouch for no view.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Oona S, Thank you so much for taking the time to leave us a review regarding your recent stay with us. I am so happy to see that you enjoyed your room and the full-hot breakfast that we offer. Please come back and visit us again, if you are ever in our area! Best Regards, Tricia Grawet Asst. General Manager

"Perfect Moab Hotel"

5
09/09/2018

Location, Location, Location! The Best Western Canyon-lands in Moab, Utah is the perfect location to enjoy this desert region. While it's in the center of downtown Moab it's just 10 minutes to the Arches National Park. Many great restaurants are within 5 to 10 minute walks, but the best restaurant is a 35 minute drive up hwy 121 along the mighty Colorado River. The road to the Red Cliffs Lodge & Restaurant is cut through red, yellow and green cliffs towering over the river. There my wife and I celebrated our 47th anniversary with the special of fresh trout. Take time after dinner, as we did, to visit the Moab museum of Film & Western Heritage. The movie Rio Grande was filmed there in 1960 staring the "Duke" John Wayne.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings floridason2018, I am so happy to see that you enjoyed your stay with us in Moab! Thank you so much for taking the time to leave us a review. Truly, our location is one of our best features and I am thrilled you were able to take advantage of the proximity we hold to all the above mentioned routes and destinations! We will hope to see you again for anniversary #48! Best Regards, Tricia Grawet Asst. General Manager

"Great Hotel in a Great Location"

5
03/09/2018

Stayed here for one night in Late August. Hotel is centrally located in Moab and within easy walking distance of many restaurants. Front desk was very helpful and quick to check in. Breakfast was filling and had a nice optional outdoor area to eat at. Breakfast attendant was very pleasant and eager to assist. Hotel itself seems pretty up to date. Room was large and clean. 10 Minutes to Arches and less to most of the tour operators in the area. Definitely would stay here again.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings marvinsgardens1, Thank you so much for taking the time to leave us a review regarding your recent stay with us. I am so pleased to see that you enjoyed our property from check-in to check-out! Please come back and visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Mother/Daughter Trip "

5
03/09/2018

My mom and I stayed for 2 nights while visiting Arches and really enjoyed the property. Everything was convenient—check in/out, proximity to downtown Moab (you're literally one street off the main drag), etc. Having Bfast and free parking available was also a appreciated. Lastly, the pool—we didn't get a chance to use it, but it looked wonderful!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Paula B, Thank you so much for the kind review. I am thrilled to read you and your mother had a wonderful Mother/Daughter trip to our home, and that we were able to assist is making it wonderful and memorable for you! Please come back and visit us again, if you are ever in our area. Best Regards, Tricia Grawet Asst. General Manager

"Great Hotel!!!!!"

5
02/09/2018

We stayed in a two bedroom suite above the Peace Tree Cafe. The room was very comfortable, extremely clean and well appointed. We had quite a bit of luggage so the staircase was a little challenging, but I am sure if we had asked, they would have provided a porter to assist us. The pool and hot tub/s are smaller than what appears in the photos, but still really nice to have on those hot summer days and nights. The front desk personnel were very professional and personable. Having an on-site laundry facility was a plus.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings saradeer, Thank you so much for taking the time to leave us a review on your recent stay with us. I am so very happy to see you enjoyed your time in our Signature Suites. Just for future reference, anyone at the desk is always more than willing to assist with luggage if necessary! Knowing that, I sure hope that you will come back and visit us and our beautiful desert again soon! Best Regards, Tricia Grawet Asst. General Manager

"Nice"

4
31/08/2018

We stayed here for 2nights. it was super nice would stay here again when we come back to visit. Checkin was smooth and fast no problems at all. I will definitely recommend to family that's for sure. nice property.

"The staff at this place were amazing!!!"

5
30/08/2018

Let me start by saying I have never completed an online survey, but the staff at the BWP in Moab made our stay absolutely the best experience of our trip. I was traveling as a single parent with my 10 yr old dghtr and 7 yr old son. We rented atvs from a local guide and I lost my keys on the excursion. There was no locksmith in the area that could help that night, so we were without clothes and sundries for the night. The lock smith could not make a VW key, but got us in the car, I had to have my back up set overnighted (893 miles away). Long story short, the entire staff went out of their way to make a horrible situation tolerable. I would like to thank Chris and Tessa especially. FedEx could not guarantee a Sat delivery to Moab but could get it to Grand Junction, CO. Chris drove 1hr 45 mins one way to get the keys and get them to us so we could get back home. Tessa let us have a late check out while we waited on the keys. The stress of losing a key was removed while we finished our trip and continued to enjoy the activities we already had planned thanks to the staff helping us so much. I am an grumpy man but the staff of the hotel especially the two mentioned impressed my with their customer service but more impressive was their kindness and genuine concern for the kids and I. I would lime to thank them again and congratulate you on the fine staff you have at the Moab (Canyon Lands Inn) Best Western Plus!!!

"Nice hotel"

4
23/08/2018

The decor is nice, room is good and breakfast is better than other hotels. The hot tub chlorine level is very high and caused itchy skin, so watch out for that. Hotel is centrally located in Moab, which is convenient.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings dfsd852, Thank you so much for leaving a review regarding your recent stay with us. All guest feedback is how we know what we can do to improve our amenities or property as a whole to ensure everyone has a perfect stay in our desert oasis. I have passed along your concerns to our maintenance department to have them monitor those levels more closely. Please come back and see us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Nice place to stay"

4
21/08/2018

We are riding thru on motorcycles and got the last room.. the front desk helped us get a good rate on the presidential suite and the air conditioner worked awesome.. They also gave us good recommendations for places to eat and drink

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Don C, Thank you for taking the time to leave us a review regarding your stay with us. I am so happy to see that our Front Desk staff were able to get you into a great room for a great price. The majority of our staff are born-and-raised locals, and pride themselves on knowing the best places to shop and eat, and are always pleased to hear their recommendations were helpful. We do hope you will get to come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great location and Inn"

1
20/08/2018

This is not your typical motel experience. This property has many things going for it. One it is updated and modern. Two it is in the middle of Moab and within walking distance to shops and restaurants. Three the service was good and quickly execute your reservation. A great property in a small western town atmosphere.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings dear guest, Thank you for taking the time to leave us a review. It does appear that you thoroughly enjoyed your stay with us, so I do hope the 1 bubble was a simple technical error! I am so happy to see that you were able to take advantage of our central, downtown location. We take great pride in providing our guests comfortable accommodations and superior guest service! Please come back and visit again soon! Best Regards, Tricia Grawet Asst. General Manager

"Excellent experience!"

5
20/08/2018

Our experience at Best Western in Moab was fantastic! The staff was very friendly, the linens were soft and fluffy, and the bacon was crisp. Our 10 year old loved swimming laps in the warm pool while mom and I enjoyed chillin' in the luxurious hot tub. Seriously, Best Western is a great hotel, perfectly located in the center of town, making it very walkable to anything your heart desires. 5 out 5 all day long!!!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings emilyjjack, Thank you so very much for all the very kind words regarding your recent stay. I am so happy to see you were able to take advantage and enjoy multiple aspects of your stay- ensuring your trip to our beautiful desert was a wonderful experience. Please come back and visit us again if you return to our area! Best Regards, Tricia Grawet Asst. General Manager

"Excellent proporty, convenient location"

4
19/08/2018

This BWplus is well designed and modern. The breakfast room has a large outdoor patio/balcony. The hot tub is one of the largest I have seen. The rooms were modern and well maintained. The staff were extremely friendly and helpful. The location is ideal for walking to and enjoying very good dining in Moab.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Dominic B, I am so happy to see that you enjoyed your stay with us in Moab! Thank you so much for taking the time to leave us a review. You mentioned two of my favorite spots on property (our terrace and hot tub!) and I am thrilled you were able to take advantage of both! Please come back and visit us again, if you are ever in our area! Best Regards, Tricia Grawet Asst. General Manager

"Great base of operation for a Moab Vacation"

5
15/08/2018

I was pleasantly surprised how professionally laid-out this location was - the helpful staff, great recommendations and tips for making the most of our trip to the National Monuments, Colorado river, and other sights.

"Excellent"

5
09/08/2018

We stayed 3 nights at this hotel while enjoying the national parks near Moab. The hotel is smacked in the center of the town (many restaurants, shops, ... around) and really close to the National Parks (5 to 15 min by car). The hotel is really nice, with a nice outdoor pool and a large balcony on the first floor. Breakfast buffet was really nice. Our room was nice and big, clean, and with a confortable bed. Staff and service were excellent. The hotel also has a storage room for bikes and a 24h guest laundry (which we really appreciated). I would definitely recommend this hotel if you are planning to stay close to Canyonlands and Arches National Parks.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings isabellazanini, Thank you so very much for taking the time to leave a review regarding your recent stay with us. I am so happy to hear you enjoyed multiple aspects of your stay at our property - ensuring your trip to our beautiful desert was a wonderful experience. Please come back and visit us again if you return to our area! Best Regards, Tricia Grawet Asst. General Manager

"A pleasant desert surprise"

5
06/08/2018

Our family was on a national parks tour of the west and since we'd never been to any of the locations before, my hotel selections were based off of pictures and proximity. We were very pleased with the location, quality and service of the Best Western Plus Hotels, especially in Moab. The Canyonlands Inn was immaculate, our rooms were spacious and clean, the staff was polite, courteous and helpful, the complimentary breakfast was extensive and offered a wide variety of choices, even for our picky eaters. It's got a great pool and hot tub to relax in after a long day of hiking Arches or Canyonlands and it is perfectly situation in Moab - close to restaurants and shops and is walking distance to much of the

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Lisa A, Thank you for the great review! I am thrilled to see that you thoroughly enjoyed your stay and all of the different amenities we have to offer for our guests. The full hot breakfast is something I personally oversee, so I am always so happy to read that it was a hit for every one in your party. As a mother of all boys, I understand the difficulty of those picky eaters! We do hope you will return to our neighborhood soon and allow us to host you and your loved ones again. Best Regards, Tricia Grawet Asst. General Manager

"Very nice"

5
04/08/2018

We spent a night in this very nice hotel during our family road trip. The staff was very kind and helpfull, the room modern, spacious and clean. Perfectly located close to many restaurants and just only ten minutes from Arches national park.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings timetraveler38, Thank you so much for taking the time to leave us a review regarding your recent stay with us. I am so pleased to see that you enjoyed your time here in Moab at our property. We will hope that you will return to our desert soon and allow us to host you and your loved ones again! Best Regards, Tricia Grawet Asst. General Manager

"Fantastic stay in Moab"

5
01/08/2018

We stayed for the fourth time in the Best Western Plus Canyonlands Inn and this stay was the best of all because we enjoyed a newly remodeled king suite, furnished and painted in the typical colors of the surrounding landscape. The room was very spacious and comfortable, quiet and equipped with everything we wished and needed. The location of the Canyonlands Inn is perfect, you could go out for dinner, do some shopping or go for a walk directly in the center of Moab. Also the great National Parks are only a short drive from the hotel. We are already looking forward to our next stay at the Canyonlands Inn!!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings RoNiMu, Thank you so much for taking the time to leave us your kind words. We love our repeat guests! They remind us that we are doing something right and truly offer great insight as to what is working and what we could improve on. I am so pleased to see that you loved our remodel, we feel as though it makes our rooms feel more inviting and brighter. We too will be looking forward to your next visit with us! Best Regards, Tricia Grawet Asst. General Manager

"Great location"

4
26/07/2018

Great location in the town of Moab and easy drive to Arches. Hotel was well kept and clean. Rooms were big. Pool was nice. The breakfast was good and had tables outside under cover. It was a good experience.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings linadal1, Thank you for taking the time to leave us a review regarding your recent stay with us. I am so happy you enjoyed your time here in Moab at our property, and hope you will come back soon and allow us to be your hosts again! Best Regards, Tricia Grawet Asst. General Manager

"Great stay"

5
25/07/2018

wow. had a great check in very welcoming. Nice room and surroundings. Walking distance to restaurants. Moab information/visitor center across the street, very helpful. The hot breakfast was awesome , BACON and eggs and the staff was very attentive. The breakfast area is upstairs and has where you can go out side to eat, cool. Really enjoyed our stay.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings HallsburgSodbuster, Thank you for taking the time to leave us a review of your recent stay with us. I am so pleased to see that you enjoyed your stay with us. Our breakfast is something I personally oversee, and I thank you for leaving for leaving such nice words about not just the food, but the service you received as well. I hope you will have the chance to visit us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Excellent service"

5
25/07/2018

The staff went above and beyond to ensure we had an excellent visit in Moab. Always courteous and friendly. The room was spotless and very large. Offering ample space for 4 girls to unpack all and still move around. The location is perfect for hiking in Arches and surrounding parks, dinner on the town and of course shopping for trinkets.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings capitolcitykim, Thank you for taking the time to leave us such a glowing review. Top level customer service is our #1 goal, and I am so happy you received that from our entire staff. Please come back and visit us again soon, we would be delighted to host you again! Best Regards, Tricia Grawet Asst. General Manager

"Surprisingly Nice"

5
22/07/2018

Our expectations for this hotel were mediocre at best, but we were pleasantly surprised when we arrived. It is right in the heart of Moab but the rooms are not noisy. Checking-in was very fast and very informative. Rooms are surprisingly big, and (bonus), very comfortable pull-out beds. Breakfast was good and breakfast room was sunny and clean. All staff (reception, breakfast, housekeeping) were very courteous and helpful. We would definitely stay here again.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Pauline B, Thank you so much for taking the time to leave us a review on your recent stay at our property. I am so absolutely thrilled that we were able to able to impress you! One of the greatest compliments we could receive is knowing you would come back and allow us to host you again. We will be here, hoping that opportunity comes again soon. Best Regards, Tricia Grawet Asst. General Manager

"Awesome Hotel !!!"

5
22/07/2018

Hotel staff are so very friendly and go above and beyond in making sure you are comfortable. Front desk person, Morgan, was awesome in everyway!! We had a great experience here and would definetly come to this hotel if in the area again. Room was awesome and very comfortable. Breakfast was great. Love the roof top for breakfast!!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings onebulldogplace, Thank you so much for taking the time to leave us such a wonderful review! We could not agree more with you about how lovely of an addition Morgan has been to our team, with her bubbly personality; I will gladly pass along your comments to her. I am also delighted to read you enjoyed many different aspects of your stay with us and we will all be looking forward to another opportunity to host you again! Best Regards, Tricia Grawet Asst. General Manager

"Astay in Moab"

5
20/07/2018

A great hotel in and excellent location. The breakfast provided is very good and the service likewise. All areas of the property are cleen and well kept. The room we had was large and well furnished with a king size bed and a sleeper coach. There was also a desk with a chair and an additional easy chair. The lobby is large with complementary coffee ( and cookies in the evening.) There are also vending machines for snacks and soda.

"Nice hotel but.."

4
20/07/2018

I overall enjoyed my stay, but the bar soap is gritty and the shower had no pressure. After a long day in the parks, you look forward to a nice shower. I would rate them 5 stars if they would change the soap out and do something about the water pressure. Otherwise thevroom was great, vet comfortable and clean.

"The Best of the Best Western Plus establishments"

5
17/07/2018

My family has taken their annual 2-week vacation at the Best Western Plus Canyonlands Inn for the past 18 years. We have observed this Inn grow into what we consider the absolute best accommodations when visiting Moab, Utah. Each year we look forward to identifying the new features such as the terrific Breakfast Room, new carpet, new paint, new toilet fixtures, new wallpaper, new lobby features, new matresses, etc. This resort-type Inn places their greatest emphasis on customer satisfaction and creature comforts -- they reinvest a large portion of their profits into maintaining and upgrading the facility. On a scale of one to ten, with ten being perfect, I rate the Best Western Canyonlands Plus Inn a TWENTY -- consistently off-the-scale for comfort and enjoyment.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Beloved Morse Family, Our property as a whole always looks forward to the time of the year when you and your loved ones come stay with us. We are so appreciative and thankful for your loyalty to us. Our entire staff, no matter what department, are so very happy that we have continued to impress you year after year. Looking forward to the rest of your time with us, and as always next years visit as well! Sincerely, Your Best Western Canyonlands Inn Family!

"Top Shelf property "

5
16/07/2018

Great property for enjoying the Moab experience. We only stayed one night but are planning a return fall visit. Great location in center of town. Easy walk to shops, restaurants, etc. Room was larger than we have enjoyed at other BW Plus properties. Very clean, bed was very comfortable. Quiet!! Breakfast was above average and part of area includes a outdoor balcony area overlooking Main Street and pool. Probably the nicest BW Plus we've stayed in and we stayed in quite a few!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings david B, Thank you so much for taking the time to leave us a review regarding your recent stay with us! I am so pleased to see you enjoyed your stay so much that you are returning this fall season, I certainly hope we will be a top contender to host you again and give you another chance to be impressed by our property! Best Regards, Tricia Grawet Asst. General Manager

"Best hotel in Moab"

5
16/07/2018

Unbelievable staff and hotel. Staff who are actually glad you are staying and incredibly helpful and cordial to guests. Clean and updated hotel with great breakfast buffet and pool. Super location right in downtown Moab. Park your car and walk through town.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings jbuckwalter, You have as they say, hit the nail on the head dear guest! We do all appreciate and want every guest who walks through our doors to feel as though they are coming home! I am so pleased you experience THAT kind of stay with us. Please come back and stay again with us soon. Best Regards, Tricia Grawet Asst. General Manager

"Excellent Location, Room and Service"

4
12/07/2018

We try to stay at Best Western Hotels when we can as we are members. The location is right in the middle of downtown and service was very good. Comfortable room and very good hot breakfast. Would recommend and would definitely stay here again.

"A great place to stay"

5
12/07/2018

I stayed here 4 nights while enjoying Arches and Canyonlands. Got a upgrade when I checked in because I'm a Best Western Rewards member. Room was spacious, clean and cool. Each day you can complete a card that tells housekeeping what you need (e.g., complete cleaning, empty trash & refresh towels or skip it. Also number of coffee sets. There are several places to recycle glass, paper and cans - they are very “green” and environmentally conscious. The entire staff is friendly and had good recommendations for places to eat and recreational activities. I'd stay here again without question.

"Great Hotel!"

5
11/07/2018

This hotels defiantly blew my expectations out the water. The Staff was so friendly & helpful! This hotel is in a great location also! its next to restaurants & shopping. The Hotel was very nice & clean. The pool was nice & they has a nice upper deck you can sit out on in the morning for breakfast. The Breakfast was amazing! We will definitely stay back here.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Jamie A, What a lovely review of our property! Thank you so very much for taking the time to leave this with us. One of the greatest compliments we can receive is that you would return and allow us to be your hosts again. I am very happy you enjoyed all of the important aspects of a hotel stay with us! We will be looking forward to seeing you again in the near future. Best Regards, Tricia Grawet Asst. General Manager

"Excellent option in Moab "

5
10/07/2018

Close to all of the shops and restaurants in town , this was convenient! We stayed two nights at the end of our trip and it was excellent. Breakfast was nice and we ate in the outside area looking at the mountains., The Queen suite room was spacious and comfortable. The pool area was great on a hot 106 degree afternoon. We loved our stay!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Belladonna802, What a kind review, thank you so much for taking the time to leave us your comment. Our terrace and swimming pool areas are definitely a favorite for everyone, particularly on those high desert heat days; I am happy you had the chance to spend some time enjoying those amenities. Please come back and visit us again, we would be happy to host you and your loved ones any time! Best Regards, Tricia Grawet Asst. General Manager

"Great old fashioned hotel in cute town!"

5
10/07/2018

This was our first time in Moab and we loved it! The town reminds me of Durango in the 90s before it became a more tourist destination....a kind of kitschy old Route 66 or seventies Myrtle Beach style! We loved it! The hotel itself is a two story with courtyard pool and nondescript but clean rooms. We LOVED it as it was walkable to everything downtown. Also, Moab has a fabulous running and biking paved devoted path that heads to Arches National Park and beyond which you could reach from this hotel. We stayed one night here but would have been happy for this to be home base to visit arches, canyonland and beyond. Another great feature was a roof top deck which we enjoyed at our free breakfast. This is not a resort style hotel but we loved it for what is is!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings buttercup16, Thank you for the great review! About 90% of our hotel staff are born-and-raised locals of Moab, and I believe wholeheartedly that sharing our home with our guests are a large part of what we enjoy with this industry. Truly our location provides an excellent opportunity to get acquainted with the area, being so close to Arches and Canyonlands, as well as all the delicious restaurants and great shops! I am happy to read that you were able to sleep and play accordingly while staying with us! Please come back and visit us again soon. Best Regards, Tricia Grawet Asst General Manager

"Best Hotel in Moab! Saved My Vacation"

5
06/07/2018

This property is the best in Moab! The beds are so comfortable and the rooms are spacious. Great location off of maim street and fabulous included breakfast with very clean indoor and outdoor deck seating available. In addition to all of the qualities mentioned, the front desk staff is professional and extremely helpful about local information for families. Nathaniel went above and beyond to help us when my phone unexpectedly crashed. I cannot thank him enough for being so kind and helpful to me and our family on our trip. He saved our vacation by helping me with my phone so I could continue to take photos and be safe while over 500 miles away from home. We will never stay anywhere else when visiting the area. Thanks so much to Best Weatern Plus Canyonlands and Nathaniel!

"Nice stay....but kids thumping up and down the stairs - irritating "

3
30/06/2018

We stayed 3 nights for a planned vacation to Arches and Canyonlands. The hotel was very nice, room clean, and front desk personnel friendly. Our room was right by the stairs on the ground floor. The thumping of people above us and up and down the stairs made our stay less than perfect. Woke us up during the night and we could hear it anytime we were in the room. Our room was handicapped accessible even though we did not need that accessibility, we booked through AAA and I think it was the only room with a king bed available. That being said the room has a window that looked directly to the walkway to the pool. We could not open our drapes, making the room dungeon like at best. We would consider booking this hotel again but definitely would make sure our room was located somewhere else.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Susan H, Thank you for taking the time to leave us a review of your time with us. I sincerely apologize for not meeting your expectations during your stay. Rooms 125 and 127 are our King ADA rooms, which for ease of access are located right next to the lobby and pool. If you were to come again, we are always do our best to accommodate guest requests; I would recommend asking for a quiet room on the second floor in the west wing. Please come back and give us another chance to impress you if you return to the area. Best Regards, Tricia Grawet Asst. General Manager

"Disappointed"

3
28/06/2018

We read reviews before staying here and it looked as though the staff would be friendly;however, we had a very different experience. The people at the front are not friendly, when we have walked in no one even looks up from the desk to say hello or welcome you to the hotel. I have to say that the house keeping was friendly and the rooms were nice and clean. The pool is great as well. However when you do not have people greeting you or even making eye contact when you walk into the hotel it's disappointing.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Kaitlin K, I would like to start with a sincere apology on behalf of our property for your experience with us. I was upset when reading your review only because more often than not our guests do not see this side of our Front Desk. We find these actions completely unacceptable! We strive to have the BEST customer service, and have sat with each of our Front Desk members to remind them that this encounter with our guests does not represent who we are. You are extremely welcome here with us, and we will all do what we can to continue to prove that to you and every guest who walks through our doors! Please come back and give us another chance to impress you. Best Regards, Tricia Grawet Asst. General Manager

"Brilliant hotel & Staff"

5
28/06/2018

This is a lovely hotel, with staff that can't do enough for you. Quincy on arrival was a pleasure to deal with and Coree who works breakfast was friendly, pleasant and so eager to help. I would recommend this hotel without hesitation. Thank you for an enjoyable stay, we'll be back.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Joanne L, Thank you kindly for leaving such a wonderful review of your recent stay with us. I will specifically pass along your compliments to Quincy and Coree as well, they are both grouped into members of our team who truly and genuinely love going out of their way to ensure each guest feels right at home with us. We will sincerely be looking forward for the opportunity to host you and your loved ones again soon. Best Regards, Tricia Grawet Asst. General Manager

"Excellent Hotel and Staff"

5
26/06/2018

We used the Best Western Plus Canyonlands as our base for exploring the Moab area. This is a fantastic hotel. The staff was wonderful. The breakfast staff was exceptionally friendly and interacting with them was a great way to start the day. The breakfast was very good. The pool area is beautiful and a great place to cool off after hiking in Arches NP. The rooms are very well maintained and comfortable. We will definitely stay here again if in the Moab area.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Tops23, I will be happily passing along your comments to every member of our staff. Thank you so much for taking the time to leave us your input. Every one of our staff members, no matter their departments, wants every guest to feel welcome and well-taken care of! Personally, I believe our customer service skills are one of the best features of our property! We will all be looking forward to meeting and hosting you again. Best Regards, Tricia Grawet Asst. General Manager

"Good hotel, good breakfast"

5
16/06/2018

Got ADA room with bath seat, assist bars, and hotel had elevators. Clean room, smelled fresh, quiet at night, good pillows. We enjoyed our stay and will stay again. We travel through Moab about 3 times each year.

"Great service."

5
09/06/2018

Had a wonderful 2 night stay. Everyone we interacted with was professional and personable. Front desk, breakfast area, housekeeping all were extremely helpful and nice. The pool wss pleasantly cool after a 100 degree dsy in the Arches.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Jeff N! I am so happy to read your review of our property and to know you enjoyed so many different aspects! Thank you for taking the time to leave such kind words. All of our staff prides themselves on balancing a level of professionalism and hospitality, and I'm pleased you felt that from different departments within. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"First class"

5
04/06/2018

This hotel is ideally located for visitors to Canyonlands National Park and Archers National Park as well as water activities on the Colorado River. It is right in the centre of Moab with a large variety of restaurants and shops nearby. The hotel is clean and comfortable and the staff very welcoming and helpful. We were unfortunate enough to be involved in a car crash which wrecked our rental car. The staff (especially Tessa and Jessica - front desk staff) were extremely helpful in arranging an extra night, as we couldn't move to our next destination, and they supported us in arranging a replacement rental car. Especially Tessa went above and beyond her duties by helping us retrieve personal belongings out of our wrecked car. Their caring attitude made a traumatic experience much more bearable.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Dear ankeb1959, Thank you for taking the time to leave us a review regarding your recent stay with us! We are so incredibly grateful that all involved were okay, given the gravity of the incident; that being said, we do not wish that experience upon any of our guests! We all were more than happy to assist in making all the rest of your Moab memories comfortable and happy ones. I will specifically pass along your comments to Jessica and Tessa, who had shed their share of tears for you. We want each and every guest to feel treated as though they belong to our Best Western family. I sincerely hope the rest of your travels were and are smooth sailing from here. Best Regards, Tricia Grawet Asst. General Manager

"Well located in town!"

4
31/05/2018

We had a good sized room with a comfortable bed. The bathroom was large and the room also had a vanity sink outside the main bath area. The breakfast was fine - not a great deal of choice for hot food but otherwise all the bases were covered. The hotel provided fruit and other little treats in the reception area. A small weights room in the basement was an added bonus. The swimming pool was adequate without being large enough to bash out lengths - but the hot tub was big and hot! Staff - really friendly. Breakfast on our second day was a bit frantic - too many customers and not enough staff - the food kept running out. Hotels without restaurant facilities - I find - struggle to offer good breakfast facilities. This one used paper plates, plastic cutlery and paper cups - so there was no service as such - no connection between the hotel staff and guests.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Jeff B, Thank you for taking the time to leave us a review of your recent stay with us! We appreciate it so much and take all reviews to use towards ideas of what we can do to improve for future guests! We are a property that does take pride in being "green", so our utensils and plates in the breakfast room are all made from recycled items and are biodegradable; that being said I am sorry it sounds like it was a bit more busy than usual for you during your stay. I do hope you will come back and visit us soon and give us another opportunity to host and impress you. Best Regards, Tricia Grawet Asst. General Manager

"Awesome place to stay with friends or family!"

5
30/05/2018

Extremely kind staff, very helpful, and lovely premises. The hot tub is bi-level and great for relaxing after a day of riding. Very convenient location as you can walk to pretty much any bike shop, restaurant, or grocery store. Will definitely stay again!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Ashlee S, Thank you so very much for taking the time to leave us a review on your recent stay with us! Our hot tub is most excellent for relaxing after a day of hiking, or strolling around downtown, I am happy you got to spend some time there! One of the best compliments we can receive is that you would stay with us again; We certainly hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"pricey but worth it"

4
30/05/2018

This place has the best location in town, right at the crossroads of 2 of the main roads in Moab. Visitor center is across the street, 2 cute restaurants adjacent to it and about 5 ice cream parlors w/in a block. The rooms are good size w/a fridge, flat screen tv (w/sanitary remote - a first), bathroom with additional separate sink, plenty of storage. Very clean and neat and they do a nice thing where their toiletries are recycled if not used. There's tea and coffee available in the lobby all day and the breakfast spread is varied and fresh, the 2 hosts were very busy keeping everything tidied up and fresh. If the weather permits there is a terrific outdoor area for breakfast or afternoon quiet time. Only quibble is like so many other properties now, it's prefab and if you're not on the top floor you maybe entertained by heavy walkers at all hours. Hope they go to bed early and sleep in or get a 2nd floor room.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Elsie0620, Thank you so very much for the amazing review! I am happy to hear that your enjoyed your time with us, especially the breakfast and patio area! I hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Location, location, location"

5
28/05/2018

Nice stay. After a few visits to Moab I really wanted to find accommodation right in the centre of it all to be able to just leave the car, freshen up after the hikes or wild activities and just stroll Moab. Best Western was perfect. Coffee and iced lemon water all day in the lobby - so refreshing! Spacious room. Great room service. Large hot tub outside. Standard breakfast - nothing extraordinary but was totally fine for my teens. Not much choice for me but fruits did it. Healthy smoothies are just next door. :) All the major restaurants, coffee shops and shopping are within 10 min walk. Moab is a small town and we were in the centre of it all. Second floor open patio has very comfortable chairs to enjoy your breakfast or evening restfull reading or a glass of wine!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings msedona, Thank you such a wonderful review! We are always thrilled to know we provided our guests with services they won't forget! I am happy to see that you enjoyed all the surrounding shops and restaurants as well. We will hope to have the opportunity to host you again soon. Best Regards, Tricia Grawet Asst General Manager

"Best place to stay!"

5
28/05/2018

This facility is amazing! Beautiful location, super clean and very friendly. Every staff member is very engaged and eager to help. Breakfast was plentiful and fresh and a nicely crafted variety. Roll away bed was available for no extra charge. We have been staying in hotels for two weeks and this was a lovely oasis in the middle of the red sand desert! You will not be disappointed!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings grenisv, Thank you for the great review! It makes me very happy to see that you thoroughly enjoyed your stay and that our staff exceeded your expectations! I hope we will have the opportunity to host you again soon! Best Regards, Tricia Grawet Asst. General Manager

"100 points for walkability"

5
24/05/2018

Centrally located in little downtown Moab. Was wonderful to walk around town. Very friendly staff. Quiet room. Breakfast. Staff gave good restaurant recommendations. Will come again. Another good Best Western to try.

"Not on my next visit"

2
23/05/2018

First, we were shocked by the lack of hospitality when we arrived. Conveniently, her name tag was covered by a sweater, but the brunette girl with the septum piercing, should know that when she asks a question she shouldn't interrupt a response. Also, when a consumer asks a question, don't anticipate the question and rudely interrupt with an answer because you looked ridiculous making that annoyed face when you were wrong. The beds weren't comfortable because my husband I kept rolling into the cavities created by the hundreds of other patrons of the hotel. On a positive note, the hotel was very clean and the housekeeping staff was genuinely warm and kind. We also crossed paths with the janitor working on our floor and he had a wonderful personality. Maybe consider asking him to check people in...if it's an increase in pay, that is. The location is in great proximity to great food and bike shops. The parks were fantastic and we made great memories but won't stay here on our trip back for more biking.

"Great town for exploring the arches"

3
22/05/2018

The hotel is quite expensive for what it offers we ended up in a handicap room next to the car park entry noise having booked more than 6 month prior we would have expected a better room. Staff is very outgoing and helpful.

"Great Location!"

5
20/05/2018

The location is perfect for walking around Moab and its very close to Arches and Canyonlands National Parks. The pool and Hot Tub area was so nice and relaxing with many flowers and bushes around it so others walking by couldn't see you and it made you feel like you weren't in the city. It was also very relaxing to be able to sit outside for breakfast and in the evening. The weather was perfect but had it been a little cool there was a fire pit and heaters around the outside sitting area. I am planning on staying here again the next time we pass through the area ad highly recommend this hotel. Our room was very large, exceptionally clean and had everything we could need or want in a room. The goose neck lights above the bed were perfect for late night reading. Lately, it seems like hotel rooms don't have enough lights and the ones they have are dim, but this room had excellent lighting options.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Linda J, What a fantastic review, thank you so much for taking the time to leave us such kind words. I am so pleased to see you had the opportunity to hang out in all of my favorite places of the hotel (the hot tub and veranda are perfect if you are looking for a good spot to relax after a day of adventures in the National Parks). Our rooms were recently updated with the lights you are referring to so I love to read any opinions our guests have of them; I am happy with the upgrades to our light bulbs, I feel as if they offer a much brighter aspect to the rooms, opposed to the yellow-tinted lights, that can almost seem to make rooms feel darker! Please come back and visit us again, we would be happy to host you any time! Best Regards, Tricia Grawet Asst. General Manager

"Awesome Suite"

5
19/05/2018

We stayed here 2 night to visit the parks and was upgraded upon arrival to a 2 bedroom suite by very friendly staff. No complaints at all and the breakfast was also very good. Will definitely recommend.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Amy S, Hearing that you would recommend or return to us is such a lovely compliment for any property, so from all of us please know we are grateful for the kind words. I am happy to see you enjoyed your free upgrade, We would be absolutely delighted to host you and your loved ones again, if you ever return to our neighborhood. Best Regards, Tricia Grawet Asst. General Manager

"Great facility and best employees"

5
07/05/2018

Stayed for a MTB vacation. Great location, facilities and super nice employees. Chris at the front desk was especially helpful. All employees smiled and asked if we needed anything: breakfast area staff were so great when we were half asleep in the morning and yard/maintenance employees helped us get our bikes out of storage, asked about our rides and showed us where we could rinse off our bikes. Having the secure bike storage and maintenance room was perfect.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Tom C, Thank you for the great review! It makes me very happy to see that you thoroughly enjoyed your stay and that our staff exceeded your expectations! I hope you get to come back again soon! Best Regards, Tricia Grawet Asst General Manager

"Great hotel and great breakfast"

5
04/05/2018

The breakfast is awesome, friendly staff and very clean hotel. Pool and hot tub are great and all this makes the stay great. I love that the hot tub is very large and the rooms are very modern and comfortable.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Kevin P! Thank you such a wonderful review! We are always thrilled to know we provided our guests with services they won't forget! We will hope to have the opportunity to host you again soon. Best Regards, Tricia Grawet Asst General Manager

"Great hotel and location"

5
01/05/2018

Couldn't have had a better experience. Rooms well appointed, very comfortable beds, huge variety of breakfast food options with a lovely patio overlooking red rock. Well choose this hotel on any future visit to Moab.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Swaberry, Thank you for taking the time to leave us such a lovely review! I love hearing back from our guests and knowing that all aspects of their stay were welcoming and truly enjoyed! We hope the need for adventure will strike again soon, so that we may your hosts again. Best Regards, Tricia Grawet Asst General Manager

"Best Western Canyonlands"

5
28/04/2018

The hotel is a pleasant surprise. Great location, so you can walk to most restaurants, very friendly staff, great included breakfast and large, comfortable rooms. We found it pricey, after staying in Torrey and Bryce Canyon, but perhaps Moab is just more expensive. It was our first time there.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Istaky, Thank you for the great review! It makes me very happy to see that you thoroughly enjoyed your stay and that our staff exceeded your expectations! We hope to have the opportunity to host you again soon. Best Regards, Tricia Grawet Asst General Manager

"Canyonlands stay"

1
25/04/2018

Excellent accommodations in Moab. We stayed for 4 days while visiting Arches and Canyonlands NPs. Everything was first rate, from check-in and thruout our stay. Would highly recommend staying here anytime.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Dear kevina7824, It would appear you had an excellent time with us, so I hope the one bubble was only a technical difficulty! :) Four days is an excellent amount of time to experience our property, so I am happy to see that our staff were able to accommodate your needs. We would be delighted to host you and your loved ones again, if you are ever in the area! Best Regards, Tricia Grawet Asst. General Manager

"Convenient hotel for touring Arches National Park"

5
24/04/2018

I stayed at this hotel while touring Arches and Canyonlands National Parks. The hotel is located in downtown Moab. It is within walking distance or a short drive to restaurants and shops. I got a quiet night's sleep every night I was there. The free breakfast each morning was excellent.

"Zero Consideration"

1
23/04/2018

When one checks into a hotel and requests a quiet room and then they are told by the receptionist they have been allocated a room in the quiet part of the hotel, it is more than annoying to find the room is over the pool and spa area that is filled with screaming kids until 10pm at night when the pool closes. This is not to mention the room faced the main road At night we could not leave the window open for air because of street noise and the MICROFIBRE sheets on the bed and synthetic bed throw did not make for a pleasant night sleep. What happened to cotton! Who puts microfibre sheets on a bed in a $300 a night hotel!!

"Friendly staff, great location"

5
22/04/2018

I stayed 2 nights to have a whole day at the parks. Staff were very friendly. Location is excellent, right across the street from visitor centre and surrounded by restaurants so it was easy to walk everywhere. Room was clean, comfortable bed and everything worked.

"One Great Stay"

5
15/04/2018

Our experience at this hotel was outstanding from beginning to end. We had excellent service from all staff we encountered. Check-in and check-out were smooth. Hotel was clean and nicely accommodated. Breakfast was fantastic with a wide variety of choices, and best of all, it included many Gluten-Free options. The location is perfect for accessibility to the areas many landmarks, sites, activities, and opportunities. If we return to the Moab, UT area, we will absolutely stay here again!

"Great place to stay in Moab"

5
15/04/2018

The room was a typical 2 bed layout and was spacious enough for our family of 4. The bathroom had a separate area to get ready, which was handy. The pool and hot tub area was really nice and perfect after a day of hiking. The pool is a good size for a hotel pool and the hot tub is huge. Breakfast had plenty of choices and seating, with a nice balcony overlooking main street. The inn's location is excellent- within walking distance of restaurants, shops, and a walking path.

"Clean Hotel, Even Better Staff"

5
12/04/2018

I came to Moab to experience the unrivaled anywhere else. The rooms were extremely large and seemed to be newly renovated. The hotel was centrally located right near all the good restaurants in town. Even when my bike was stolen off my bike rack in the parking lot, the staff was accommodating and helpful. Use the bike storage room! I highly recommend this hotel to anyone looking to stay in beautiful Moab.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Dear buffman2001, All of us on staff are so incredibly sorry for the experience you had with your rental! We do of course recommend our secured bicycle storage for that reason, but it doesn't make us feel any better that your stay with us was not 100% perfect. We all truly hope that you will be able to come back and visit us again, it was a pleasure to meet and host you, Sir. Christopher from the front desk, mentioned multiple times that he had lovely interactions with you throughout your many days with us! From all of us, thank you for leaving us your review of our property. Best Regards, Tricia Grawet Asst. General Manager

"Good location"

4
10/04/2018

The room we had were on the first floor, very spacious and clean. The hotel is right on main street, with easy access to shops and restaurants. it is a 10 minute drive from Arches natl. park. The breakfast was excellent - eggs, bacon fruit etc. It is a bit overpriced, but that is to expect with the location.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings 1Jacob11, Thank you for taking the time to leave us your review! Our location is truly one of our highlights - being so close to such great restaurants and shops, and of course our beloved Arches National Park! I am happy to see you were able to take advantage of the proximity. It is a joy to hear when our guests love our breakfast, we work hard to ensure it's more than your standard hotel fare, thank you for touching on that in your review as well. We hope we will get to host you again, if you are in the area! Best Regards, Tricia Grawet Asst. General Manager

"Convenient, comfortable, clean,and quiet "

4
27/03/2018

My family spent two nights and had two rooms at the hotel. It is located in the center of town. We could walk to restaurants and shops. They include breakfast. My kids loved the food. The rooms were clean, spacious, quiet, and comfortable.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Andrew P, What a kind and lovely review, from all of us at the Canyonlands Inn - thank you so very much! Our full hot breakfast is something I personally oversee, so I thank you for complimenting that as well. Kids can be quite picky, so it's wonderful to see they found something they all could enjoy! We are constantly updating and adding new amenities to our rooms, so I sincerely hope you and your family will come back and stay with us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Perfect for our needs"

1
16/03/2018

We stayed in Moab to visit Arches and Canyonland National Parks. The location was very good to access the parks and to enjoy the town. The room was very clean, service excellent and all employees ready to assist. Breakfast is included in the room charge and offers a wide variety of choices. The food was quite good and the breakfast room was monitored by an employee constantly to refill food items and to keep it clean. We utilized the laundry facility several times and the equipment is in good repair and clean. I definitely recommend this hotel for anyone enjoying the parks and other recreation in the area.

"Nice Mitel in Moab "

4
12/03/2018

We stayed one night at the Best Western Plus Canyonlands Inn recently . It's clean and the bathroom has been updated with new granite countertops and tub/shower lining. Our beds were clean and comfortable . The breakfast is nice- pretty typical of this class of motel. The location is in the heart if Moab so you can walk to shops and dining easily.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings 4familytravelers! Thank you so much for taking the time to leave us a review of your recent stay with us. I am happy to hear you were able to take advantage of our outstanding location and visit all the nearby shops and restaurants. Please come back and take a look at all the updates we have coming soon! Best Regards, Tricia Grawet Asst. General Manager

"Nice place to stay"

5
12/03/2018

I stay here once a year on a business trip. Everyone else stays up the canyon at the Red Cliffs Lodge, but I would much rather stay in town at the Canyonlands Inn for a plethora of reasons. The rooms are clean and well appointed, the shower is fabulous with plenty of hot water, the beds are superb and comfortable with high quality linens. The place is quiet and classy.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings SuisieLou1962! Our repeat guests offer some of the best insights for our property, and I thank you greatly for taking the time to leave us your review. We love when we hear that we stand out from other properties, and the fact that you continue to come back! We promise to continue to make it worth your while! We are always planning on new ideas, additions, and ways to recognize the real MVP's (Guests like you!)! We will be ecstatic to host you again! Best Regards, Tricia Grawet Asst. General Manager

"This hotel is very up to date, and EXTREMELY clean. The staff was so nice and always busy working."

5
09/03/2018

This was our first time going to Moab and we LOVED it! There were nine of us with two rooms that were huge! The rooms were so clean and had everything we needed. The staff was always so kind and willing to help with anything we needed. The breakfast they offer was delicious! They had everything from eggs and bacon, to waffles and parfaits. The adults, teenagers, and even the two 4 year-olds were happy with the variety of food options. The heated pool and hot tub could've been everyone's favorite. It was so pretty and again, very clean and well kept. We had no complaints our entire stay, and will DEFINITELY be back again soon!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings aimeebills, I absolutely adore hearing that we were able to assist in making you and your family's vacation comfortable! We want all of our guests to feel just like family while they are staying with us. Our breakfast is truly one-of-a-kind, and I know personally how picky those teenagers and toddlers can be! It is wonderful to hear that everyone was able to find something. We cannot wait to host you and your family again! Best Regards, Tricia Grawet Asst. General Manager

"Business in Moab"

5
08/03/2018

My stay was very nice, the front desk helped with food delivery and they were installing new carpet and they were like not even there, hardly noticed. I also left an SD card in my room and they contacted me right away and mailed the card to my home. Could not have been a better place to stay in Moab.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings jamesanderson2018, Thank you so much for taking the time to leave us a review! Our Front Desk staff prides themselves on making every guest feel comfortable and providing all services they possibly can. We hope you were a fan of the new carpeting, as we all are! Please come back and see us again soon. Best Regards, Tricia Grawet Asst. General Manager

"Excellent service"

4
06/03/2018

We booked a suite that has 2 bedrooms a living room and 2 bathrooms so our family could be altogether. Very comfortable. Great breakfast is included and the service is excellent. We were on our way to the Grand Canyon and this hotel is really closed to the Arches National Park.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Dear Ceci A, Thank you kindly for leaving us your review! I am pleased to hear you loved our breakfast, as that is something I personally overlook. I am also happy to see that our Signature Suite was able to comfortably accommodate your entire family. Please come back and visit us again! Best Regards, Tricia Grawet Asst. General Manager

"Welcoming hotel"

5
04/03/2018

Spent several days at this establishment last week with my wife. The room was very clean and the staff was incredibly nice. Made our trip to the national parks even more enjoyable. Only downside was all the road construction in Moab, but that certainly was not the hotel's fault.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Dear Fred L, Thank you for taking the time to leave us such a wonderful review! We couldn't agree more with the frustrating Main Street construction, thank you for your understanding. The amazing news is, it will not last forever! We would be absolutely delighted to host you and your bride if you are ever in our neighborhood again! Best Regards, Tricia Grawet Asst. General Manager

"Great value and location"

5
01/03/2018

Easily walkable to some of the best restaurants in Moab, large rooms, a hearty breakfast with very friendly and informative staff. Minutes drive to Arches NP entrance. Could not fault. Highly recommended.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Dear Scott M, What a kind, straightforward review of our property! Thank you for taking the time to let us know how impressed you were. Please come back and visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Family vacation "

5
01/03/2018

February 2018.....if you want a great place to stay ...i highly recommend this hotel !! Hotel room was spotless....bed slept wonderful....good breakfast with great views and great service ...Corey will make sure you have all your breakfast items needed to start your day ! ....Excellent customer service at front desk also .. ...Chris and Allison at the front desk are execptional...!! It was like having your own private travel agent .....they are very knowledgeable about the area and gave great recommendations on places to eat and see .....thank you for a wonderful stay ...

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Valued guest, We so appreciate your kind review! I will happily let Chris and Allison know you were especially pleased with their assistance. We love that our agents are locals, and promise to only provide the best advice. Please come back and visit us again the next time you are in our neighborhood! Best Regards, Tricia Grawet Asst General Manager

"Awesome location, Great place to stay"

5
28/02/2018

Awesome staff, perfect location, and well maintained. This place is right in the middle of town and walking distance to many of the more popular restaurants in town. The free breakfast is the business and a great way to get started before spending the day in Arches or Canyonlands. Highly recommended.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Cameron P, Thank you so very much for the amazing review! I am happy to hear that your enjoyed your time with us especially the breakfast! I hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Really impressed!"

5
22/02/2018

What a wonderful, well-run property. I've come to realize that accommodations have an energy to them, and this place felt upbeat and homey. The staff were always cheerful, chatty and helpful. The free breakfast buffet was fantastic and the best I've had — in quality, variety and presentation — in a loooooong time. It seemed like there was a real emphasis placed upon making guests feel welcome. My room was modern and spotless. Cozy bed, too. The location of the property is perfect. Being so central made it easy to browse Main Street or walk to dinner, the post office, or the Information Center across the street. Even the laundry room was a treat! I've done loads in hotels all over the world, and the machines for guests are usually in furniture-less, soulless rooms in remote parts of the property. At this place, the laundry room had a big couch, coffee table, a lending library (!!!), a big mirror, a huge granite folding counter, a change machine, soap dispenser, and plenty of machines that charged a reasonable fee. I was really happy I booked this property. Staying here really made my time exploring Moab extra enjoyable.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello ProducerKaren, Wow! What an amazing review! Your words are very kind and I will be passing them on to our staff for a job well done! We really believe that making our guests experience a positive one is what keeps us in business and your response is exactly what we strive for! Please come see us again when you are in town! Best Regards, Tricia Grawet Asst General Manager

"Fine but noisy "

3
21/02/2018

The staff are really friendly and helpful but the building is one in which you hear everything. As this had been already noted by many TA reviews we requested a room on the top floor and quiet. Well ...... could we have got a noisier room?!! We had room #126 on the ground floor that was at the intersection of two hotel wings AND next to a general junk room or room being renovated AND across the hallway from another room also being used as a storeroom / renovated room. In addition the housekeepers enjoyed catching up with each other at this junction. My point is - why ask customers if they have any requirements / wishes etc if you have no intention or ability to fulfil? The breakfast is included but when are these chains going to get more sustainable when it comes to plastic? To finish on a positive note, parking is available and the hotel centrally located.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello MALLINPJ, I do apologize that you felt the room was noisy and that your requests were not fulfilled. May I provide a little explanation on the reason we could not fulfill the request? You reserved an ADA room via a 3rd party site and because it was ADA it was on the ground floor close to the lobby for easy access. We are not able to adjust or move anyone out of an ADA room without verbal permission from the guest as we never know if it was booked because they needed the accessible features or if it was an accident on booking. If this happens ever again on any of your stays, please inform the front desk that you would like to be moved and we will do our best to accommodate you. As for the plastic utensils and paper plates our reasoning behind it is that we live in a desert that tends to have drought issues. We believe we are helping the environment by not wasting so much water with using a dishwasher for the plates and cutlery. In turn, we do use recycled Earth Choice cutlery manufactured from plant materials and the plates are biodegradable Bagasse plates which are made out of recycled sugar cane stalks. I hope that bit of information helps to answer why we do not use the traditional plates and cutlery. Best Regards, Tricia Grawet Asst General Manager

"Friendliest and Helpful Staff with great Facilities"

5
16/02/2018

I had the pleasure of staying here for a few days and was looked after beyond expectation. Nothing was too much trouble and the staff treated me as if I were family. The Breakfast buffet was wonderful and my room fantastic. The pool area is very nice.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Noel L, Thank you so much for the great review! I am so pleased to hear of your positive experience with our hotel and staff! We strive to be the best when it comes to customer service so it is always great when our guests enjoy their time with us! We all hope you get to return to Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Excellent Hotel right in the middle of Moab. A good choice for Moab."

5
05/02/2018

This is a wonderful hotel and we enjoyed our stay. When we made our reservation, there were no King Suites available. So we booked a Queen Double Suite. Upon arrival, we were upgraded for free to a King Suite as they had received a cancellation. Our room was large with one of the best work/desk areas we've had in a hotel room. My husband had to do a bit of work while we were there and he liked having some room to spread out. There was also a nice couch, chair, plenty of lamps, end tables and coffee table in the area. Another plus in the room were lots of places to plug in devices. The desk lamp and both bedside lamps had two outlets for charging devices. It was great. The bed was one of the best hotel beds we've had. There were plenty of pillows. The room had a refrigerator, coffee maker; but no microwave. The bath/tub area was rather tight. But there was also a vanity and sink outside the bath/tub area. The room was spotless. The complimentary breakfast offered lots of options with standard hot offerings, rolls, muffins, cereals, waffles, and yogurt. As hotel breakfasts go, it was on of the better breakfast. The staff is very friendly from the front desk staff, to housekeeping and the breakfast room staff. Each morning when we left our room, everyone from the break fast room attendants, housekeeping staff to maintenance staff that we encountered warmly said "Good Morning",

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Connie B, Wow! What an amazing review! I am so glad that you thoroughly enjoyed your stay with us! I love our beds so much that I have one at my home! I will be so happy to pass your kind compliments on to our entire staff! I hope you get to stay with us again soon! Best Regards, Tricia Grawet Asst General Manager

"Moab's Amazing Experience"

5
04/02/2018

The hotel was wonderful. The decor of the room was lovely and mimicked the mountains surrounding it. Two separate, high, granite sinks were perfect. The separate chair with footstool was an added plus. Reading lamps above beds were beneficial when one wanted to sleep.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Tourista39, Thank you for taking the time to write us a review of your recent stay! I am so glad you noticed our newly remodeled rooms! All the little touches you mentioned were done recently and we feel are a great addition to our rooms! Best Regards, Tricia Grawet Asst General Manager

"PERFECT Choice When Visiting Moab & Nearby Arches and Canyonlands National Parks!"

5
02/02/2018

I highly recommend the Best Western Canyonlands Hotel for anyone visiting Moab Utah. It's one of THE BEST hotel we have ever stayed at. Located Smack dab in the middle of town with many restaurants within walking distance. Beautifully designed and nicely maintained. Lots of little extras are provided for the guests. I love the red rocks motifs behind the beds. Staff is EXCEPTIONALLY friendly and helpful. FIVE STARS ALL THE WAY!

"One of the best stays in Moab area"

5
22/01/2018

This hotel is located at a very convenient location to Moab's shops and restaurants. We've stayed here during the Christmas holidays for the past 3 years. Always very quiet rooms with comfortable beds. However, the primary reason for our preference of this hotel over other options in the Moab area is the phenomenal breakfast they offer! A complete, full breakfast that leaves you prepared for a great day of hiking in the surrounding parks. The gentleman that we've had serve us breakfast during our stays apparently doesn't speak much English but is extraordinarily helpful, courteous and sets each day of our stay out on a great, positive tone!!

"amazing place in off season!"

5
13/01/2018

Day 1: This place doesn't look as nice as the picture when you pull into the parking lot. But once you get to your room and look around, its great. The rooms are huge. We booked a 2 queen standard. It has a big desk, couch and chair. The bathroom has a sink in the toilet/ shower and then a second sink outside of there. The bathroom has all the toiletries, and comes with a little sewing kit and makeup remover. Dude, some of the top Vegas hotels don't have the complimentary things that place does. The beds are a 7 out of 10 in comfy with lots of pillows. We're here in the off season, so the pool is closed. However, the hot tub is huge. It's two level. The top level is about two hot tubs combined and then waterfalls into the lower hot tub. I can't wait to finish the weekend here!! Papa Jays is a great dinner just outside the restaurant. Don't do spoke on center. It's a joke.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello jennyloie1, Thank you so much for the lovely review! The hot tub is definitely one of my favorite places in the entire hotel so I am glad you enjoyed it! I hope you get to come back again soon! Best Regards, Tricia Grawet Asst General Manager

"Quality accommodation"

4
11/01/2018

Well appointed rooms, good beds. The suite really is not a suite ... just a big room with a couch and table on the side. (I consider a suite to have a separate sitting room from the bedroom.) For the overall quality of the accommodation, the low resolution cable TV service offered very little in the way of any choice of channels. Excellent full breakfast.

"Great location great hotel"

5
11/01/2018

First hotel in the start of our amazing vacation in Utah and Arizona. It was a little hard to find off of the main street but great location in the heart of Moab. We walked to dinner each night. We did drive a little down the main street to the store, only because we had heavy items to carry, but the store is a short distance down. The hotel itself is clean and welcoming. Very courteous front desk personnel. The complimentary breakfast had a great selection and good seating, especially if you get there early. The room was nice and clean and can we say two sink areas? Oh wow this was so nice as I got to have my own space while husband got ready in the morning. What a nice touch. Very comfortable beds. Nice shower. I would definitely stay here again.

"Great Stay!"

4
04/01/2018

The staff was very courteous. The breakfast was great, especially the staff working it! The beds were alright. They weren't as comfortable as other hotels I've stayed at. The location was nice. I would stay again.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Misty A, Thank you for the wonderful review! I am so happy to hear that you enjoyed your time and our staff exceeded your expectations! Please come back and see us soon! Best Regards, Tricia Grawet Asst General Manager

"Overall very good, but the hotel is a lot older than it's shown in the picture"

3
03/01/2018

Booked this hotel because of how nice the pictures are on the website, however, regret a little bit because the hotel has only been renovated partially: external and furnitures, but the wall, door frames, light switches, breaker box are the original ones so it does make the hotel looks very much older than the pictures. if this is known beforehand, and with similar price, will opt for the newer holiday inn or Spring Hill nearby. Some other pluses: staff generally nice, 24 hour fitness room, nice breakfast

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Nathanie, Thank you for taking the time to write us a review of your recent stay. I sincerely appreciate your kind words and compliments. We have indeed renovated nearly every portion of our guest rooms but have not done the door frames, breaker boxes or light switches as they have not shown much wear and tear. I will definitely pass on your thoughts to our General Manager and consulting team and maybe we can look at those items for next year's renovations as we do one every Winter. This year we are doing our hallway, stairway and common area carpeting! I hope you keep coming back to see all the new and exciting things in the upcoming years! Best Regards, Tricia Grawet Asst General Manager

"Outstanding - Clean, Quiet, Courteous"

5
03/01/2018

We had a "regular" King room - 1 king bed, sofa and easy chair and all the other amenities. I put the word regular in quotes because this was a spectacular room. First, it was huge! Second, every amenity was first class. This Best Western is one of the best I've stayed in, and it's perfectly located in Moab - right in the center of town. The complimentary breakfast was great - lots of choices for everyone's dietary needs - and you don't have to be an early riser to get all the choices. The staff kept the food choices well stocked. All the front desk folks were helpful, courteous and happy to assist with any of my needs.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello William S, Wow! What an amazing review! Thank you! It is guests like you that make us love our jobs! I will be more than happy to pass all your compliments on to our staff and let them know they're doing a fantastic job! Best Regards, Tricia Grawet Asst General Manager

"Nice stay"

4
03/01/2018

We enjoyed staying at the BW Plus in Moab, Utah. The room was clean, the beds were very comfortable, it was quiet, and the warm breakfast items exceeded our expectations. The hotel is walking distance to shops, restaurants, and the grocery store. Next time we travel to Moab, we'll stay here again. Thanks.

"Perfect Hotel - simple but classy with a great breakfast and a terrific hot tub"

5
31/12/2017

We did not know Moab, so we were booking blind. This place was a lucky score. It's located walking distance to some great places to eat, the room was super comfortable, the staff was really friendly and helpful, the breakfast was delicious (real eggs and bacon!), and the outdoor hot tub was big and wonderful. Next time we're in Moab, we'll stay here again!

"Great stay in the perfect location in Moab!"

5
20/12/2017

We stayed here in late February as part of a 9 day tour of the desert southwest. We spent 2 nights at the BW Canyonlands to tour Arches and Canyonlands NP Thje hotel location is absolutely perfect. We were righ in the middel of town and walked to all the restaurants and shops. Plus, it's only a few minutes from the gates of Arches! The room was clean and spacious. The hotel was quiet and the staff was great. The included breakfast was just right to start the day and the breakfast room has a great view.

"Probably nicest hotel in Moab"

4
20/12/2017

Although Arches is an amazing park with great sites the town of Moab does not have the best in the way of upscale hotel's. We recently stayed at the Best Western Canyonlands and although it is not the most up to date place, the rooms were clean, had adequate space and were quiet. The staff was very friendly as well.

"Comfortable and convenient."

4
19/12/2017

Very nice hotel. Central location and very helpful staff. Included breakfast is typical. Okay but not memorable. We have stayed here many times and like the spacious rooms and double split bathroom. Very nice decor and comfortable beds.

"Excellent place!"

5
18/12/2017

We were expecting a different hotel when we booked but were pleasantly surprised with this hotel. The location is perfect...within close walking distance of several great restaurants and shops. The rooms are spacious and comfortable. There was complimentary hot chocolate all day in the lobby which is rarely the case and we were happy to have that. The breakfast was good and the staff was friendly. We will definitely stay here again!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Chelsea P, We would all like to pass along a 'Thank You' to you for your recent review. Our location is optimal for all things downtown, and I am happy to see you enjoyed a variety of the restaurants in the area as well. It is always a small struggle working right next to so many of the yummy ones! The chilly months are secretly a staff favorite, not because of the off-season, but because the Front Desk finally gets to set up the cider/hot cocoa station. Come back in the summer and enjoy the iced lemon water we substitute the hot beverages for! Best Regards, Tricia Grawet Asst General Manager

"One of the best Best Westerns"

5
16/12/2017

One of the nicest Best Westerns we have stayed at. Lots of restaurants within walking distance. Clean comfortable rooms. Ours had a couch and a chair with an ottoman. Staff was friendly and helpful. Express checkout made it easy to go home.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Mark V! Thank you for taking the time to leave us a review! I am so pleased to see that we were able to accommodate all of your needs - ensuring you enjoyed your stay in our beautiful desert! Please do come back and give us another chance to impress you, if you find yourself needing an adventure! Best Regards, Tricia Grawet Asst General Manager

"cozy in beautiful Moab, UT"

5
13/12/2017

Off season in glorious paradise. This gorgeous hotel adorned in Christmas joy made our Moab trip memorable and warm. Hospitality and comfort were lavished on us! The amenities say "enjoy" (pool, health spa) and the food, cleanliness, great recommendations and greetings never betray that heart of welcome! Comfy beds, warm, quiet rooms, delightful breakfast--beyond the normal fare, felt like a labor of love, not a business. We are fans and we will be back. Every restaurant in this charming town was terrific too! Perhaps we shouldn't recommend it so highly--the secret will get out.

"Large updated rooms in a great location"

5
11/12/2017

Large, clean updated room. Comfortable bed. Friendly & helpful staff. Breakfast is typical BW - nothing special or fancy but certainly adequate. Great location - easily walk to restaurants and short drive to Arches NP.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Barbara S, Thank you for taking the time to write us a review of your stay! I am glad that you had a good stay and hope you are able to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Off season travel"

4
10/12/2017

This hotel is in the right location for food and entertainment. McStiff's (restaurant) is across the street, Papa Jays are in the parking lot - great lasagna, Moab Diner is up the street. The National Parks - Arches and Canyonlands, are maybe 15-30min depending on traffic. Hotel is clean and comfy. Nice front desk staff :)

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hell WendyL5, Thank you so much for the wonderful review! Our staff loves hearing when they make an impact on a guest's stay! I hope you get to return to Moab again soon!

"Winter Sun Fun"

4
08/12/2017

Went to Moab to participate in the Winter Sun 10K run. We chose this this property because of it's convenient location and quality of accommodations. We viewed the local parade from the upper deck while sitting by the outdoor fire. Charming evening to be in one of our favorite places. And did I mention the hot tub and pool?

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Judith B, Thank you for taking the time to write us such a great review! The upper level deck is indeed the perfect spot to view our annual Light Parade! I am so happy that you enjoyed it! Best Regards, Tricia Grawet Asst General Manager

"Great outdoor hot tub"

4
08/12/2017

Significantly better than average Best Western Plus hotel... Well maintained property and the outdoor hot tub and pool are truly outstanding... Bring a glass of wine in a plastic cup and enjoy!!! Will return the next time in Moab.

"Great Hotel, Great Location"

5
05/12/2017

Fantastic staff! love the rooms! Fun decore that matches the area! Great location! Yummy breakfast options. Eco friendly! Pay attention to the pet, bike, and smoking rules they have. Highly recommend this hotel!

"Don't trust resort-like setting you see on the photos - outdated decor."

3
02/12/2017

We had high hopes with this hotel as it looked so nice and spacious. The staff at front desk wasn't too friendly. The rooms were out dated and bathrooms were tiny. You can't close the door once you sit on tint toilet. Saw other rooms. Same size bathroons. They use cheap microfiber sheets instead on cotton. Was so frightening at night with static lightening from the sheets when you move. Couldn't figure out what it was at first as well keep seeing burst of lights in the sheets. The best part of the stay was the breakfast and itsee attentive staff. Location is great.

"Great visit to Moab."

5
30/11/2017

The Canyonland staff were attentive and helpful at every turn. A special shout out to Chris, Quincy, Morgan and Jamie for the fresh cookies, dining options, shopping and museum suggestions. Corey and Juan made breakfast a pleasure. I look forward to going back.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello William B, Wow, thank you for your recent review! It prides us to know that we are providing a certain level of dedication and knowledge for each guest. We are so thankful to have found a team that clicks as well as ours! They will all be so delighted and grateful to read your compliments (Coree and Juan too!!) We look forward to visiting with you again, soon Sir! Best Regards, Tricia Grawet Asst General Manager

"A more quiet downtown hotel"

5
29/11/2017

This hotel is set back a half block from Main St and continues down W Center, so you can request a more quiet room toward the rear. There is a lot of truck traffic on Main which so many hotels face. We took advantage of refrigerators in the rooms to pack lunches for our hikes in Arches NP + thirst-quenching beverages afterward.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Gatta7777, Thank you for the great review! We look forward to hosting you again soon! Best Regards,

"Wedding "

1
28/11/2017

We made reservations approximately with in the same 15 min. As my sister in law and was told that the only rooms they had left were suites. Our price for our nightly stay was 150 + tax. She was told she could get a regular room for 100+ tax We both book. We all came here for my daughter's wedding. She also reserved a room there too. Our son and his wife wanted to stay where we all were but couldn't afford the price we were paying. The 150.00 per night. When we arrived we asked what the total with fees and taxes be 180.00 per night. So we switch hotels after one night stay and booked a room at another hotel. For around the same price my sister in law spent and our son and his wife stay at another hotel. Were were all at different hotels. When we went back to the best western to celebrate with my sister in law her room was the same as our room plus it had a extra chair lounge type. Something our room that we paid 50.00 more for???? Thanks BEST WESTERN CANYON LANDS For making this wedding memorable. The wedding went with out any problems! Except for our stay!!!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello mwegy, I do apologize for any inconvenience or confusion that may have happened during your stay with us. I would love to find out some more details of your reservation experience so I may find out why rates and conditions were different. There are many ways to reserve our rooms, including third parties. I would sincerely appreciate you sending me an email with the details of your stay so that I can get to the bottom of it and make sure nobody else has the same experience. My email is [email protected] I look forward to hearing from you! Best Regards,

"Very Nice Best Western"

4
28/11/2017

Best Best Western I've stayed in. Front desk staff was great. Breakfast was good. Location and cleanliness of room was great. Only issue, The hotel has entirely too many kids. And, they were everywhere and very loud. We tried to enjoy some time in the hot tub one evening. Another couple was there with us. They ended up leaving because the kids were splashing water in the hot tub and screaming at the top of their lungs in the hot tub and pool. I believe the hotel needs to restrict hours that kids can be in the hot tubs. There are two hot tubs there. One should be kid free. Also, after a certain hour, there should be quiet hours at the pool. We were looking forward to enjoying the hot tub & pool areas. But, could not do so. We were there for three nights. Every night was the same!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello 415dantea, Thank you so much for the glowing review! I am so happy that you enjoyed your time with us. Unfortunately we are not able to screen how many kids are in the hotel at any given time. We also do not have a lifeguard on duty to restrict the amount of children in our hot tubs. It looks like you came during Thanksgiving and during that time we have an abnormal amount of children usually due to the holiday travel. I hope next time you come to visit it will be during a quieter time so you may enjoy the hot tub more! Best Regards, Tricia Grawet Asst General Manager

"Great place to stay in Moab!"

5
26/11/2017

First of all, the staff was very friendly. I believe the front desk staff was Quincy, Jessica, Jamie and Morgan. Very helpful. The breakfast was extra special with the hostess Coree, who not only helped with food prep, but made the area clean and welcoming. She was very knowledgeable about the area, greeted guests, made conversation and had good information about the area. Juan and Mari were also very nice at the breakfast area. The room was clean - the housekeepers I had contact with were friendly and pleasant. I will stay at this hotel again.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Dawn D, Thank you so much for the wonderful review! Our Front desk staff are indeed an amazing team and we are lucky to have found the right formula with them! Coree is a newer member to our family but we are sure glad we found her! She has given us the extra sparkle we needed in the breakfast room! Juan is normally a housekeeper but he is filling in for a coworker that went on vacation. He is indeed an awesome guy and smiles all the time! Mari has been with us for some time and we definitely treasure her attitude and smile! I am so happy that you were able to see what a unique family we have here and I hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"comfortable and affordable"

5
23/11/2017

great room, handy laundry, breakfast truly sustaining for day long hikes. If anything, the room was too large for just two of us, but the facilities were great. Parking was easy, and the desk staff very helpful

"Gateway to outdoor adventure."

5
21/11/2017

Moab is billed as the outdoor Capitol of the world. BW has a gem to make this adventure the best possible in Canyonlands property. Their staff went out of their way to make our trip the most pleasurable possible.

"Will return"

5
17/11/2017

Very pleased with the appearance of the hotel. Room was very nice, granite counters, fridge, comfortable bed. Hot breakfasts was very satisfactory. Would definitely stay here again. Always like the complimentary breakfast

"A True Oasis at the end of a day or Riding!!"

5
16/11/2017

The staff were all very friendly and helpful. The Folks that worked the Breakfast engaged in conversation with all guests if a way that you do not find in many hotels. Rooms were great, beds very comfortable and updated decor. I would absolutely stay here again!!

"Perfect for Riding and Resting"

5
14/11/2017

Best Western Plus Canyon-lands Inn was awesome. Rooms were clean and extremely friendly staff. The pool and hot tub made the trip for the three of us old guy's riding dirt bikes on the trail systems. You can't beat the breakfast being able to walk out of your room and having full breakfast availability before your adventures.

"Great budget hotel"

5
14/11/2017

We stayed here as a base for arches and Canyonlands. It's a great hotel...a little dated but it is clean. The breakfast is good and the attendant there is wonderful. It's also walking distance to several restaurants. It was a great choice!

"Moab Best Western Plus"

4
12/11/2017

The Bed was not great, I have stayed at the Best Western Plus in Encinitas Ca and the Bed was Much better!! Otherwise it was a great stay. All Best Western Plus hotels are all pretty good and I would recommend staying.

"Small Hotel with a Resort Feel"

5
12/11/2017

When traveling through the western United States, a good bet typically is to stay in a Best Western. The truly is the case when staying in Moab, UT. The Canyonland Inn is in the heart of Moab. Many art shops, restaurants, etc. are within a short walk from the hotel. The hotel itself is built like a mini resort. Great outdoor swimming pool and huge hot tub are beautifully designed. An upstairs breakfast room and outdoor seating give great views of the surrounding mountains. The hotel rooms are wonderfully appointed as well. Unlike most chain type carbon copy hotels. Best Westerns are uniquely different from each other. Usually, adapted to the region of the country and landscape. That brings a warm feel to Best Westerns. One down side, Best Western's new logo and branding is horrendous. The logo give no warmth or feel as the old logo that we grew up knowing and loving. Ok, that might be a little petty on my part, but Best Western, "bring back the old logo"!!

"Loved this place!!"

5
09/11/2017

Chris at the check in was so helpful friendly and pleasant. He gave us al the information we needed without us asking. When we asked where to eat he gave us excellent choices. Breakfast was great and the hot tub and pool fantastic.

"Best Western canyon lands Moab Utah"

5
08/11/2017

I was very happy with the my stay at this hotel. Location, amenities, service were among the best. U would recommend this hotel to family and friends, and have already booked this hotel for multiple nights in the future.

"Great Hotel and Nice Location"

5
06/11/2017

Really enjoyed out three night stay here. Room was large, clean and comfortable. We both slept great. The wifi was very fast with good coverage. The free breakfast was amazing - everything you could want and all was delicious. Hotel stay were very helpful and friendly. The laundry room was also very nice. We did our laundry in one hour. Hotel was also in a good location. There were about 10 places to eat within a block or two. This is the nicest hotel I've stayed in of this category of hotel. I will definitely stay here on next visit.

"Great Place"

5
06/11/2017

Clean, modern decor, great breakfast, fun pool, friendly/helpful staff. Right on main street, easy to find, lots of shops and restaurants. I would recommend staying here. I will definitely be coming back.

"Could not be more pleased...."

5
06/11/2017

We've stayed at this Best Western three times over the past five years and each and every stay has been as enjoyable as the last. We've stayed at other Moab properties and they've all been fine, but this property stands head and shoulders above the rest. The location, staff attentiveness, updated decor, room amenities, and breakfast could not be improved upon!

"A MUST STAY!"

5
02/11/2017

This is a fantastic hotel in the middle of Moab but it is extremely quiet in the rooms! The rooms are excellent and the bed is fantastic! The breakfast is excellent and the customer service is a 10 plus!!

"Better than expected"

4
02/11/2017

Nice accommodations. Beds comfortable, as were pillows. Carpet clean. 3 trash cans. Two separate vanities and sinks. Good shower. No problem connecting to internet. We would definitely stay at the Best Western again.

"Bicycling in Moab"

5
01/11/2017

Our bicycling group came to Moab to experience road biking in the area and we stayed in the Best Western -Canyonlands Inn. It was a great experience. We had wonderful accommodations right in the heart of the town. And we could bike to the bike paths without riding on the main road. We had a great breakfast and a wonderful patio to hold our end of the day talk and prep for the next day. Very nice.

"Great location"

4
29/10/2017

While the front desk check in experience was iffy (slow, antagonistic, edgy and frustrated would be how I'd describe him) the hotel's location and amenities make it an easy stay. You can walk everywhere, parking was easy and the Italian restaurant in town is 50 steps from the hotel. The breakfast buffet in the morning was great - good quality food, excellent views in the seating area (inside and out).

"Very nice"

4
27/10/2017

The staff were very helpful. The breakfast was very good with items for everyone from fruit to bacon and eggs. The outdoor breakfast area was also nice. The only negative for me was the cost and the room was not very quiet. We were able to hear the guests above us walking around quite clearly which I did not expect for the price.

"The Place to Stay in Moab"

4
26/10/2017

I chose this hotel in Moab based on its location and a previous experience at another Best Western in Maine. It was a good choice! We spent three nights here in a very spacious and comfortable king room. We were on the second floor, just off the set of steps. I was a bit concerned that it would be noisy (especially with the breakfast room up the hallway as well), but all three nights were quiet. The bed was comfortable and the having two full sink areas was a great plus (though the lighting over the exterior sink could have been better). No need to eat breakfast out! The complimentary breakfast was very good and the service providers could not have been nicer! The hotel is centrally located and walking distance to restaurants and shops. It is only a five minute drive to the entrance to Arches and about 30 minutes to the Island in the Sky district at Canyonlands. I would recommend this hotel with no hesitation!

"Not bad but too pricey!"

3
25/10/2017

The hotel was clean, nice, great staff and breakfast but wasn't worth the price. Over $300 for one night in a tourist trap of a town. Way too much! Other than that everything was fine and loved seeing the national parks there.

"Great hotel in centre of Moab."

5
24/10/2017

Very clean hotel, large rooms, excellent free breakfast. Could not fault this hotel ,staff were good especially lady in charge of breakfast room who went out of her way to make sure guests had everything they needed. Would stay here again.

"Still our favorite hotel in Moab!"

5
23/10/2017

Given a choice, our family always chooses the Best Western Canyonlands in Moab. This hotel has fantastic service, a great pool and hot tub (two levels with a waterfall), the best location for being in town, and is not only quite clean but well furnished. We again used their bike storage for our beloved carbon fiber mountain bikes and felt comfortable doing so (not to mention that they are FAST to come down to let you in and out, and always friendly too). This is the best Best Western (or Best Western Plus) we have ever stayed in. It is above the level I expect when I think of the Best Western brand. On this visit Quincy and Chris at the front desk were both so helpful! Quincy went out of her way to help us extend our reservation beforehand (took the initiative on her own to call back days later when an opening occurred). Chris even called out to us in the parking lot and gave us his parking space on a busy night. The service at the breakfast bar, bike storage, and everywhere else was similar. Freshly baked cookies appear in the lobby every evening at 7pm. House cleaning was efficient and friendly. The management of this hotel must be doing its job well. The only downsides are that this hotel is never cheap, and in fact can be pretty expensive during high season. If you're looking to bring your dog there are no pets allowed. Finally, parking can sometimes be tight on really busy evenings in town (even with the parking permit tag they give you). In my opinion, this is the best hotel in Moab. We will stay here again every chance we get.

"Best Best Western"

5
23/10/2017

This is definitely the best Best Western we have stayed at. The helpful staff, great breakfast, secure bike storage, and central Moab location for dinner and shopping are some of the highlights that will make the decision to return in the future a no brainer. I need to also mention the great hot tub and pool and the comfortable beds.

"Loved being in the town "

4
16/10/2017

Really enjoyed our stay at this hotel. Comfortable room but two things made it stand out from the rest. The reception staff were friendly, helpful and very smiley! We also loved bribing in the centre of town as we could walk out and visit restaurant and shops during the day and evening. Of course the main reason for staying there was because we were close to Arches and Canyonlands national Parks

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Gill C, Thank you for taking the time to write us a review of your recent stay! I love hearing when our guests have a positive experience! I will be more than happy to pass your compliments on to our staff! Best Regards, Tricia Grawet Asst General Manager

"Great Hotel"

5
15/10/2017

Great staff, clean and relatively quiet for the middle of town. Walking distance to a lot of shops and good restaraunts. I only gave a 3 for value but all the (similar) hotels in the area seem to be in the same price range.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello joesK1011CB, Thank you for taking time to write us a review of your stay. I sincerely appreciate your kind words and great review! Come stay with us again soon! Best Regards, Tricia Grawet Asst General Manager

"Great Stay"

5
14/10/2017

Stayed in a suite for our party of 7. Plenty of room for all! Clean, comfortable rooms. Only downside was street traffic and delivery trucks in early morning. Earplugs and white noise machine took care of that second night. Great location.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Rhonda J, Thank you so much for the awesome review! It is great to hear that our Suite had plenty of room for you and your party! Downtown Moab can indeed get a little noisy so if you ever have that issue again please let the front desk know and we will happily put an extra fan for white noise in your room. I hope you get to come back to Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Stop here when in Moab"

5
12/10/2017

Great Motel to use as a base of operations when touring Arches and Canyon Lands region. Within walking distances of great restaurants. The staff was excellent and the breakfast staff was the best in 20 yrs of travel.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Ed-Arleen, Thank you for the great review of your stay! I am so happy to hear that you appreciated our hotel and our location! Thank you as well for the absolutely amazing comment regarding the breakfast! The breakfast staff will be so happy to hear your compliments! Best Regards, Tricia Grawet Asst General Manager

"Overpriced motel"

1
12/10/2017

The only advantage of this place that charges the rates of a 5 Star hotel in any major city is that you can walk to bars and restaurants in Moab. Avoid it unless you enjoy being overcharged or that you must stay in Moab and do not want to sleep in your car.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Paul C, Thank you for taking the time to write us a review of your recent stay. I do apologize that you felt we were overpriced. We do indeed do a weekly price comparison with the other hotels that are in our value range to make sure we are in-line with what they are charging. Unfortunately Moab can be spendy at times depending on the time you choose to come and what hotel you ultimately choose to stay at. We do offer less expensive rates during the off season and I hope you will take advantage of those rates and stay with us again! Best Regards, Tricia Grawet Asst General Manager

"Definitely Stay Here!"

5
09/10/2017

Beautiful decorated, spacious rooms, impeccably clean. The breakfast has everything available you could dream of. The breakfast room is very large with a smiling attendant. It is also close to interesting shops and restaurants. We will be back!

"Still a Favorite"

5
09/10/2017

Have stayed here before. Glad we could get a room here again on a busy week end. Still clean, quiet & comfortable. Very convenient location. Walk to restaurants & stores. Very good breakfast. Service was excellent even though the place was full.

"Good choice"

5
08/10/2017

We stayed here for two nights while visiting Arches NP. Hotel was located right in center of town, making it easy to access shops and dining . About 5 miles from entrance to Arches. Staff very attentive and hotel has an outdoor top floor with loungers and tables and chairs that you can access during the day or after hours. We sat up there and enjoyed a cocktail after a day of hiking Arches. Hotel room was typical hotel room, but it was extremely clean, carpeting clean, bathroom clean. Bed very comfortable and housekeeping did good job when cleaning. I think this is probably the best place to stay in Moab. Never stayed in a Best Western before, was impressed with this hotel.

"One step below 5 star Ritz or Four Seasons"

5
07/10/2017

One step less than a 5 star such as Ritz, Four Seasons, and such. The room was attractive when i first walked in. I sent a pic to my wife. Layout was terrific. Bed was very very comfortable. wi-fi worked perfectly. TV was perfect. AC and heat was perfect. Carpet clean. Housekeeping did a great job every day. Breakfast was better than expected. They had everything you'd want for breakfast. Coffee was good. Staff was very attentive. Location is directly in center of town. I stayed at Best Western across the street last year. Both are great. This one is better.

"One of the best in town."

4
02/10/2017

Very nice, clean, good locations. Would have been nice to have real glasses and cups, instead of plastic and Styrofoam. Very nice pool and spa. Close to all attractions. The hotel is set back from the street and is easily missed. Only a sign and driveway, the hotel is set back. Easier to approach from the back of the hotel.

"Moab rocks!"

5
01/10/2017

Great vacation area, lots to do and great hotel. Rooms were spacious and staff was friendly and accomodating. Parking was a little lacking on some nights if you got in late but we still found a place to park

"High Desert Oasis"

5
01/10/2017

This is a excellent hotel to stay at in Moab. It not only is near Arches National Park, but also not too far from Canyonlands National Park & Dead Horse State Park. We stayed 4 nights and it felt like home. It was quite, clean, and the staff were very friendly. We didn't get to use the pool or hot tub because the weather had turned cool the days we were there, but it looked very inviting. We especially liked the upstairs terrace. It has a small fire pit with lounge chairs around it, but also to the sides there are tables and chairs for viewing the pool and street below. Everyone (including other guests) were friendly. It also has a small little place to do some laundry (which we did). The morning breakfast was excellent! Will definitely go back and stay again sometime.

"Amazing amenities"

5
30/09/2017

We stayed in a two bedroom suite that was more like a little apartment. Very clean. Two huge bathrooms. There was a kitchenette with a fridge and actual freezer. Two balconies. Very nice pool and hot tub. Hot breakfast was included.

"Excellent for a night or two in busy moab"

4
29/09/2017

You dont really come to Moab to stay in an inn, but BW certainly offers what you need - clean rooms and a good nights sleep. Everything else is as you can expect out of BW, so nothing to fear just enjoy

"Just ok. "

3
28/09/2017

We got a standard 2 queen bed room. Our room was on the first floor. The room was dark even with all the lights on, the carpet was old, and the bed was just ok. Also the air/heat was so loud. It's not auto controlled so you have to turn it in or off whenever it gets too warm or cold in the room. And the door to the bathroom was so close up the toilet, it was hard to open. The good thing about this hotel was it's location, it's right in the main area for shopping and eating at restaurant. And the breakfast was great. Just ok.

"One of the best hotels that you will find any where!"

5
28/09/2017

Excellent staff and extremely well maintained property. We have been coming here over the past 7 years and the property is continually maintained and updated. Right in downtown Moab. Highly recommend staying here.

"Jlcj"

4
26/09/2017

This is my third year staying at this hotel. I love it. It is a bit on the expensive side of things but it is worth it. The rooms were great. Location is amidst lots of shops and local restaurants. I highly recommend it.

"Great Motel"

4
26/09/2017

The staff was extremely polite and friendly at check in and check out. Room was nice and cozy with great internet WiFi service. Centrally located with good restaurants all around. Best breakfast of all Best Westerns we have been to.

"Best Accommodations in Moab"

5
22/09/2017

We spent 13 nights at 7 different properties during a 2 week road trip through Utah and Arizona and this Best Western Canyonlands was the best hotel we found. Everything you could need is available here. A really good breakfast is included, there is a great pool & spa area, laundry facilities, fitness center and more. The location is great too...right on the main street and just minutes from Arches National Park along with Canyonlands National Park and Dead Horse State Park. The staff is super friendly and helpful and we would definitely stay here again.

"Good Standard Hotel"

3
20/09/2017

The room was large, but there were hints of prior smoking. Well-maintained. Good "free" breakfast with lots of choices. Centrally-located in town, but that's no big deal except for being able to walk to several good nearby restaurants.

"This is where you should stay in Moab"

5
18/09/2017

This hotel was fabulous. It was centrally located near lots of restaurants and shops. Most importantly, it is a very clean hotel with a great staff and comfy beds...what else do you need? How about a nice breakfast room with an outside deck and lots of choices for breakfast, a nice clean pool...wifi...and a staff that works hard to make your stay wonderful. This is a great example of a successful business.

"Great place to stay"

5
17/09/2017

We stayed here as part of a fantastic 2 week self drive trip, starting at Grand Canyon, then onto Monument Valley, then Arches and Canyonlands, Capitol Reef, Bryce Canyon and Zion. We stayed inside all the parks apart from Arches and Canyonlands, (where you cannot) and Moab was the obvious base for both. We chose Best Western as we have always had good stays at others in America and this was the best one of them all! Service from the front desk was excellent, including being able to recommend local restaurants, the room was spotlessly clean and spacious and the icing on the cake was the pool and hot tub, both of which were excellent and just what we needed after spending time on the trails. Breakfast was basic but adequate (and plastic plates and cutlery), but the location on the first floor terrace was very nice. Great base for the two National Parks and in a great location right by the restaurants and shops.

"Town Center"

4
17/09/2017

Just what you would expect from a Best Western, good room, clean and comfortable. It has no restaurant but walkable to restaurants and bars. The breakfast is adequate and included, with a nice outside eating area.

"Awesome trip. Awesome Staff. Great hotel!"

5
17/09/2017

We stayed at the Best Western over labor day weekend and had a total blast. The staff was amazing and hotel itself was great. When I checked in they handed me a packet of local hiking trails with a hand written note, just because I mentioned we were coming out to hike. The front desk staff helped us get checked in early and were incredibly helpful the entire stay. The breakfast we fantastic with many options. The staff running the breakfast we also super helpful and friendly. The location of the hotel was great for walking around town to many restaurants and shops. Made it easy to get out for a drink, some food or just to browse the stores. The rooms were fine in the hotel, but the staff and location of the hotel are really what made our staff. Everything was clean and nice. No complaints here. Just an awesome time and I'd definitely go back!

"A wonderful experience!"

5
12/09/2017

I agree with other reviewers that this is the "best" Best Western Hotel we have ever stayed in and, actually, one of the best run hotels one could experience. From the moment we checked in, through-out our stay and with great recommendations about the area, the wonderful housekeeping staff, the friendly team in the breakfast area and then with assistance with our luggage, we could not have asked for a better experience. The management of this hotel obviously wants to make certain all guests enjoy their time in Moab and they spend time properly training everyone. On our trip we did stay in some 5 star resort hotels (costing almost $600 per night) and the experiences were no better than what we enjoyed at Best Western Canyonlands for much less money.

"Moab BW Canyonlands Rocks"

5
12/09/2017

We loved our stay! The gentleman who was at the desk the night we checked in was kind enough to set aside a plate of cookies because we were headed out the door and were not going to be back until after they put the cookies away. We ordered a rollaway bed and we had barely hung up the phone when it was at the door! The pool area is exceptionally gorgeous, huge pool, huge hot tub, plenty of chaise lounges, beautiful nighttime lighting! Everything was so clean, including the guest bathrooms in the halls. The fitness room was very well equipped with well-stocked water, wipes and towels and the temperature was appropriately cooler which I have not found to be the case in many other hotels. Breakfast was one of the best we've had at a breakfast-inclusive hotel. Despite a very busy Labor Day weekend, staff made us feel wanted and pampered. LOVED IT ALL!

"Excellent hotel!"

5
07/09/2017

All around great hotel! Great location, great pool and jacuzzi, awesome view from breakfast deck on top of the roof. Rooms are very nice, clean and easy accessible. If there is one thing to improve it would be the hallway to the rooms. It looks a bit outdated.I would stay here again!

"Excellent Hotel"

5
06/09/2017

A lovely friendly hotel with excellent facilities. The rooms are large, the beds comfortable, the swimming pool a reasonable size, the sitting areas are great and the whole hotel is very well cared for. It is in a great location too.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Mary c, Thank you for taking the time to write us a review of your stay! I am so happy to hear that you enjoyed your time with us and appreciated our Hotel! Please come see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Comfort and cool"

4
04/09/2017

The temperature in Moab was in the 90's during our stay, so a cool and comfortable hotel was a must. The Best Western was very accommodating and conveniently placed in the centre of Moab. The hotel has a swimming pool, an excellent guest laundry which I used and the car park is most convenient too. I made some new friends in the laundry room as other guests helped each other working out the machines! Good breakfasts available upstairs with staff available to help out. Our room was a good large size and well planned.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Catherine C, Thank you so much for the great review of your stay! I am so happy that you had a good time and that our amenities pleased you! I hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Best Best Western I ever stayed in"

5
02/09/2017

Great service, Really nice people, clean, in the best location in the middle of town, pool was a great cool down, and great cookies at night ohh the lemon water. Breakfast was pretty good, but better then most free breakfast

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Daddyandy11, Thank you so much for the amazing review! I am so glad that you enjoyed your stay and I hope you come back soon! Best Regards, Tricia Grawet Asst General Manager

"Perfect location and fabulous staff"

5
01/09/2017

We loved this hotel- just a few miles from Arches entrance and within walking distance to downtown. Spacious rooms, nice pool to cool off from the afternoon heat and relatively quiet. Continental breakfast had a lot of variety and we especially enjoyed watching the sunrise on the upper deck. What made this hotel stand out was the staff! From helping us with luggage to choosing restaurants, they were kind, informative and overall fabulous. It seems like our children left something in the lobby every day and after touring, we would come in to have it waiting for us. The housekeeping staff offered our kids extra bear soaps which they loved! Quincy especially was incredibly attentive and kind, giving us an extremely late checkout on our last day so we could enjoy a little bit more time in Moab. I felt like we had 5 star service, which is not at all normal for this class of hotel. It went a long way toward making these tired travelers (this was the end of a 2 week trip) feel like we were at home.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello shaspabasket, Thank you so much for the lovely review! I love hearing how good of an experience you had with us! One of my favorite places is the upper deck in the morning as well! Our staff will be so pleased to hear all of your compliments as our customer service is our utmost priority! Quincy is indeed invaluable to us and all of our guests! I hope that you and your family get to return again soon!

"Don't miss this gem"

5
30/08/2017

All my wife and I can say is Wow, fantastic. We rode our motorcycle from Ontario, Canada to Moab for time away from work,the kids and responsibilities for a while. We struck gold here at the Canyon Lands Best Western. There are 2 BW in town. Canyon Lands should be your choice. Check in was amazing, professional as well as informative. Chris at the desk looked after all our needs for the weekend. Park secrets, dinner reservations as well as recommended sites to see. We had a king suite overlooking the pool, spa area. Outdoor spa, sunsets and views. Wow. The room was a good size. Modern with lots of plug ins for your mobile needs. Bathrooms were spotless and modern. Housekeeping was A+. Our king bed was very comfortable with very nice linens. Lots of pillows too. Your only 25 feet off main where all the restaurants and shops are. Perfect for walking anywhere. After our trip to Arches National Park we returned to the hotel for a swim. 2 level big hot tub. Nice jets and very hot! The pool was spotless and being outdoors very open and no pool odours like most hotels. Lots of big pool towels and beautiful lighting. Look on line!! Complimentary breakfast was first class. Vast selections of food and fresh fruits. The breakfast room is located on the second floor with a huge outdoor deck wrapped around the whole room. Amazing. We even looked for something out of place. Couldn't find 1 thing negative to say. In our opinion, it's the best BW we stayed in out of the 10 we used getting there. It's a must stay ++. Do yourself a favour and check it out!!! Made our 8,000 mile trip our best so far. Thank you to all the staff that make it work. Must have a great management team. Thanks BW.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello david65, Thank you so much for the amazing review of your stay! Guests like you are why we love our jobs so much! Chris is definitely an amazing asset for our hotel as is our cleaning and Maintenance staff! I am going to print this review and hang it in our Break Room so all of our staff can see how pleased you were with your stay! I truly hope you get to return and stay with us again soon! Best Regards, Tricia Grawet Asst General Manager

"Moab trip"

5
27/08/2017

Just returned from our stay here. We loved it. Pool area and hot tub are beautiful. Breakfast is great. Hot breakfast in a beautiful setting. Rooms are large and clean with two sinks and sofa bed front desk staff were very helpful. Advised us on places to go. And gave me toothpaste and toothbrush when my son lost his.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello ctrab, Thank you so much for the great review! I love hearing that our staff did a wonderful job taking care of you and your family! I hope you get to come visit us again! Best Regards, Tricia Grawet Asst General Manager

"Great place!"

5
27/08/2017

Stayed for 2 nights while visiting the area. Very happy with the outdoor area for breakfast in the morning and the fire pit in the evening. Best variety of breakfast at a Best Western Plus that I have been to. Nice room and bathroom.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Gizmo5841, What a great review, thank you! The upstairs patio area is indeed my favorite area of the hotel so I am so happy you enjoyed it! Come back and see us again! Best Regards, Tricia Grawet Asst General Manager

"A fantastic Best Western!"

5
25/08/2017

We stayed here for 2 nights during a road trip to Moab. The room was spacious and clean, and it had a nice little couch too. We took advantage of the hot tub, which was a great way to unwind. The free breakfast was very good with lots of options. It's close to the national park and it's walking distance to a variety of restaurants/bars. I would happily stay here again!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello AnnieKats, Thank you so much for the wonderful review! I love that you had a great time and feel that it is the highest compliment for one of our guests to say they will stay here again! We hope to see you soon! Best Regards, Tricia Grawet Asst General Manager

"Good Hotel"

4
24/08/2017

Great situation within Moab, very good pool, very helpful service. Rooms clean but basic, breakfast okay. Has an exercise room and a good washing room. Staff suggested some very good places to visit off the beaten path (DEAD HORSE POINT)

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Jasper B, Thank you for the review of your stay! I am very pleased to know that our staff recommended some good places for you to visit while you were here! I hope you have a great day! Best Regards, Tricia Grawet Asst General Manager

"Girlfriend trip"

5
24/08/2017

I took two girlfriends to Moab for their first visit to this fabulous town. We stayed at Best Western Canyonlands Inn where my husband and I have stayed many times. We all found the room to be lovely and the beds very comfortable. The small sleeper sofa was reasonably comfortable as well. Since there were 3 of us in one room we were very grateful for two sinks. We enjoyed the pool after our hikes in the parks and greatly appreciated being near several nice dining options. We will be back!!

"Great location"

4
24/08/2017

This is a clean hotel with fairly large guest rooms located in the heart of Moab, walking distance to many restaurants and shops. Pool and hot tub area large and well stocked with towels. Full hot breakfast, including bacon, sausage, eggs, waffles all included with the price of your room. Apples, lemon water and coffee free all day. We were granted extended check out and the staff was more than accommodating. Great place to stay while in Moab

"Right in the centre of Moab"

5
23/08/2017

Canyonlands Best Western was a real find. The location is excellent, right in the middle off Moab a bustling friendly town. The rooms were excellent, a good pool just right after a day in the heat of the National Parks. The staff were friendly, helpful and efficient... would recommend.

"Poor value"

2
23/08/2017

Moab has a supply and demand situation that the local businesses take advantage of by price gouging their guests. The demand side of the equation has failed to take advantage of their resources such as TripAdvisor. If this hotel is rated based upon its pricing then it fairs poorly. Far too many guests give it high ratings despite being charged outrageous amounts of money for this mid-level hotel. We were told that this place had been updated. I had stayed here 3 other times since the late 1980s and it used to be super nice and reasonably priced. The hallway still has the old beat-up wainscoting on the walls, and the doors throughout the building have far too many coats of paint on them. The sidewalks in the rear of the building have settled quite substantially and are stained. The rear of the place looks quite dumpy. The front check in desk almost always has a line of guests looking to check in. The rooms are quite small for the price, and after paying $325 for a room with two beds, we were charged an additional $25 for a rollaway bed. We asked for a late checkout due to the roads in Arches NP being paved and slowing people's sight seeing plans down. Our request was approved, but only after being told that we needed to be certain to tell them exactly when we returned to the hotel in case we didn't need the late checkout. We ended up not needing it, but didn't need to be admonished at requesting a late checkout after paying well over $300 for this place. Breakfast was no better than a Motel 6, and there was only one person working in the breakfast area. ALL of the tables were dirty, and the lady manning that area couldn't keep up with keeping the food stocked. Moab is essentially a small town that gouges its guests/customers, and this hotel provides Motel 6 service and Marriott prices.

"Great Location"

4
17/08/2017

This BW is amidst shops, restaurants and tourist attractions. The staff was pleasant and helpful. The room was very clean and beds large and comfortable so it was surprising how tight the restroom was. The pool area and jacuzzi appeared very inviting and it was a bonus breakfast was included in the above average BW price.

"Our 2 day stay"

5
15/08/2017

First impression, very impressive just as I had hoped! Staff at desk were prepared, smiling, very helpful and personable!!! You felt comfortable asking silly questions! They knew their stuff! The rooms were more than I expected with the beautiful western decor and impressive western art!! Horses come to your back fence or your facing the Colorado river!!!! Cleanliness beyond expectations. Then those Wranglers!!!! Took my young granddaughter and we had a fantastic ride. Jake is Perfect for this job. He as Devin and Heather put safety first and even though I'm experienced they did not talk down to us as is done sometimes. Jake spent time talking and checking with my granddaughter and made her feel easy. This activity is worth every dime. I have been on others but this was the best yet. These are the kinds of wranglers you want at a place like this. Professional all the way yet very funny and easy going! The BBQ all you can eat right after our ride was terrific!! Delicious, great treat and good price! The lavender bushes and grounds were immaculate!!! I did not see one blade of grass out of place or trash anywhere!! There was a horse shoe pit as well. A museum that was great. The large pool and hot tub and facilities were excellent. Now, with all that being said I have to share my concerns about the two steaks we ordered. One filet and one ribeye. My son's was so tough he actually choked and had to leave the table. They replaced his meal with a good steak. Because of the drama with his steak I struggled through my Rare tough filet that I had ordered medium. They gave me20% off but the whole dining experience was very disappointing. With Everything else being great it was surprising. The service was very good but the steaks were not. The bar was great and the buffet was good. I'm telling you this because this is fixable and the chef needs to pay attention!!! We thought the stay was fantastic other than the above mentioned.

"Highly Recommend"

5
14/08/2017

We stayed here for 2 nights and would definitely recommend this hotel to anyone staying in Moab. The location was excellent, the staff was friendly and helpful, the pool was great. An overall great stay.

"Clean and Convenient"

5
13/08/2017

There are limited options in Moab so this hotel checked all the boxes. It was clean, had plenty of parking, room was ample and clean, pool was also clean, location was on middle of main street making walking to dinner easy. It was a short drive to Arches and "convenient" to Canyonlands (no place is really convenient to the park). I would stay here again if in the area.

"fantastic"

5
10/08/2017

stayed 3 nights here in July. we had booked 2 night through expedia and one night free with reward points. at check in the staff easily fixed things so we could stay in one room despite 2 reservations. it was done pleasantly and easily. the room was clean . beds were comfy. lots of plugs. one day on our way to breakast we saw room being cleaned and all of them were even pulling the fridges out to clean BEHIND them never mind in the fridge!! the breakfast had lots of choice. loved the mini waffle maker. the deck was beautiful to eat outside. the pool area is gorgeous and I had it to myself for 2 hours one morning...heaven!! love this paradise! hope to visit again!!!

"Stay"

3
08/08/2017

Cleaning staff where horrible and slow I won't tell anyone to go to this best western I'd send them to the holiday inn Express it's definitely a lot more people friendly and cleaner but this hotel is in a good location

"Road Trip"

5
06/08/2017

Having walked in with no reservation, we were greeted by a young man who was professional and had a great since of humor. The hotel was very nice, clean and located in a great location. Highly recommend!

"Great location for Hiking Arches National Park"

4
02/08/2017

We booked our room on Priceline Express Deals - so the cost was awesome, but you can't always count on that! We were very impressed with the cleanliness, location and staff. Rooms were not fancy, but were clean, free Wi-Fi, and free breakfast. Apples and fresh lemon water in the lobby, plus a little snack bar. I would stay here again.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Cheryl A, I am absolutely delighted to hear that we were able to impress you! Thank you so much for your wonderful review of our Best Western. Please do come back and see us again. We are in the midst of working out some exciting changes in the future. They will surely not disappoint! Best Regards, Tricia Grawet Asst General Manager

"Excellent Stay"

5
02/08/2017

Had a great stay at this BW Plus hotel. Clean, roomy and comfort bed. Breakfast is A+ with great tender, generous staffs. Foods are way better than most other hotels with lots more selection. Parking lot was full, hard to find space to park.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Xuanhuy, Thank you so much for taking the time to leave us such a kind review! I will happily pass along your compliments to the rest of the staff. We hope you will come and stay with us again, if you are ever in our area! Best Regards, Tricia Grawet Asst General Manager

"Luxury Night"

5
01/08/2017

The hotel afforded us a quick check in and check out. The pool was a bit crowded and we gave it a miss. We had breakfast in the open air terrace as it was a beautiful morning. The staff were very efficient. we chose it for its location and we were not disappointed.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings GRIMS, Thank you so much for you review! Our entire staff all work very hard to ensure each guest is met with the best service possible from Point A to Point B of their stay! I must insist that you come back and stay with us again soon, if only to go outside and enjoy our pool! With temperatures in the 100's, it is quite refreshing, and a dip surrounded by those La Sal Mountains, you can't beat it! Thank you again, dear guest. Best Regards, Tricia Grawet Asst General Manager

"Fantastic Stay in the Heart of Downtown"

5
01/08/2017

This hotel was one of the best I have ever stayed in. Very clean, great service, and great location. We came with a child and an infant, and it was still convenient to access downtown amenities. We were able to step out, walk around town to see the shops, and pop back at our hotel whenever we needed to. We slept great. We loved the extra seating area so we could still hang out easily after the kids went to bed. A great stay--I highly recommend it.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Dear Shelly G, Yours is the type of review our property strives for! On behalf of our entire staff - Thank you for the compliments! As a mother of little boys myself, I know all too well the difficulties of traveling as a family. It is a joy knowing that you & your family were able to feel right at home. Our updated rooms, dedicated staff and convenient location, no doubt make us an easy choice to continue to make! We do hope that you will come back and give us a chance to 'Wow!' you, again! Best Regards, Tricia Grawet Asst General Manager

"Good stop over"

4
31/07/2017

Nice clean hotel good for a stop over. Breakfast has a good choice, pool looked nice but never got time to use it. Good location next to the Main Street with shops within 2 mins walk from hotel front door.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Greetings Logiboss, I am so pleased to hear that our property was able to meet all your needs! Thank you kindly for taking the time to leave us a review! Please come back and see us again; Our swimming pool is great, however the two-tiered hot tub is heaven! Best Regards, Tricia Grawet Asst General Manager

"Stop at Canyonlands"

3
27/07/2017

This was our 2nd Best Western on this 22 day trip and I would rate it average. It was clean and comfortable for a quick stay but it looked old. The lobby was small but had nice ameneties - water, coffee, apples and sometime cookies. The pool was small and not inviting - we didn't use it. The free breakfast was nice but the food options were not great. i will say it was conveniently located for our visits to Canyonlands and Arches and to local restaurants and stores.

"Great pool area and walkable to everything"

5
26/07/2017

I booked the Best Western Plus Canyonlands after a local bed and breakfast canceled on me. I enjoyed my stay there. The pool and hot tub area was lovely - a great place to come back to after a day hiking in the national parks. It was in a central location within the town of Moab, and we walked to restaurants and shops easily. I thought it was a bit overpriced, but it was definitely the nicest accommodation that was available when we booked and I would definitely recommend it.

"Simply the Best!"

5
25/07/2017

Really comfortable with full breakfast and a great shower. We were even allowed to check in early! Very accommodating and helpful staff. No noise from other guests. Convenient location. We will stay there whenever we are in Moab.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello marg4homes, Thank you for the amazing review! I am so happy that your stay was a positive one and it is a huge compliment that you will indeed return when you come back to Moab! Have a wonderful day! Best Regards, Tricia Grawet Asst General Manager

"Modern, clean and attractive hotel"

5
24/07/2017

Enjoyed this hotel quite a bit. The building was like new, the rooms were large, and all was nice and clean. Can't go wrong with that! There was a decent breakfast as part of the room cost. Wi-fi was free too. Very nice facility.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello FussyTraveller60, Thank you for taking the time to write a review of your recent stay! I am so glad to hear that you enjoyed your stay and that the breakfast was a positive experience for you! Come see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Very Good Hotel In the Heart of Moab"

4
24/07/2017

This was the best run hotel of this caliber we have been in for a long time. The management was helpful and prompt. This inn is in downtown and in walking distance of many local restaurants as well as a national chain burger joint. We came as part of a tour. The room was spacious, clean and well maintained. Our room contained two vanities. Wi-Fi was fast, reliable and free. Breakfast was the usual buffet for this size inn and was better than average. All in all this was a good stay. Laundry facilities were available which is helpful for tour groups.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Eaton_Out, Wow! What an amazing review! We dont get many reviews from our tour bus guests so I love hearing from you! I am so glad that you enjoyed your stay and our hotel exceeded your expectations! We hope you are able to return in the future! Best Regards, Tricia Grawet Asst General Manager

"Very enjoyable experience in Moab"

5
17/07/2017

We really enjoyed our stay. Chris and his team made our family feel at home on all levels. As an architect, the space is well designed with the exterior room a great place to enjoy the views of the mountains. But the people make the place.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Joseph C, Thank you so much for taking the time to write us this wonderful review! Chris is a wonderful asset to the hotel and it makes me very happy to hear what a wonderful job he is doing! Have a wonderful day! Best Regards, Tricia Grawet Asst General Manager

"Excellent Hotel, very good location as well"

5
17/07/2017

We stayed here for 4 nights and really enjoyed our stay. No complaints, a very good hotel for touring out from and returning to when you are tired. Good relaxing lounge as well. Complimentary wifi worked well. Breakfasts were good, and great to have these on the terrace outside. Swimming Pool outdoors a bonus. Extremely good value for money. Would recommend and would stay here again. Staff all very helpful.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Michael G, Thank you for the amazing review! I am so happy to hear that you had a great time with us during your stay! We definitely pride ourselves on our customer service so it is always a great thing when we impress a guest. I hope you get to come back again soon! Best Regards, Tricia Grawet Asst General Manager

"Great stay!"

5
17/07/2017

Honestly, before we booked this hotel/city on our way to the Grand Canyon, I did not know anything about Moab, Utah. WOW! I can see why so many people come here, not just to pass through, but for multiple nights. There is so much to do. Now to this Best Western: The best hotel we stayed at during our week long adventure. Beautiful property with very friendly staff. We were upgraded to a suite, and it gave us a little more room. The swimming pool area was great. We were surprised at the amount of Europeans around us. It was great. The breakfast was good, although someone forgot to heat up/turn on the waffle machine before we got there. Made a little mess. We can't wait to get back to Moab, and this Best Western.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello CoachJeffro, Wow! What a great review! Thank you! I always love to hear from newcomers to Moab and see what their first impressions are. I am so happy that it was a positive one. I hope you get to come back and experience more of what Moab has to offer! Best Regards, Tricia Grawet Asst General Manager

"Convenient and comfortable"

4
15/07/2017

Enjoyed Best Western Canyonlands last week. The room was up to date, fresh and spacious, with nice linens, two sink/counter top bathroom, plenty of room for luggage, good temperature control. Hallways are very dated and soiled, carpet needs replacing. Staff was pleasant and helpful. Breakfast was normal hotel fare. Great location for walking to shops and restaurants of downtown Moab.

"Great hotel"

4
15/07/2017

We stayed here on a family holiday for three nights. The hotel was very clean the room was as one would expect - clean and with all the amenities (fridge, microwave etc). We asked for additional towels and the staff were very prompt in getting these. The location is great in that in the evening time there are plenty of restaurants within walking distance on the Main Street. Breakfast buffet was good as well. Plenty of parking. Overall great place to stay if visiting Moab

"The Best of the Best Western Plus establishments"

5
13/07/2017

What a wonderful, memorable, and fun time my family enjoyed at the Best Western Plus Canyonlands in Moab, Utah. My family has been privileged to stay in this facility for two weeks every year for the past 18 years. My family is hugely grateful to the staff of this grand hotel for their warmth, kindness, and extremely high level of professionalism. This hotel and staff have made a positive difference in our lives.

"Yosemite Gateway"

5
11/07/2017

A very good hotel with friendly helpful staff. The complementary breakfast is excellent with a large choice. The hotel is on a slope which may prove difficult for some. The location in the centre of Oakhurst is ideal for shopping and eating. The drive into the park is quite long but on a good road. We would not hesitate to return to this hotel.

"Great family hotel in Moab!"

5
10/07/2017

Fantastic family suites with one king bed, 2 queens, sitting area, and kitchenette. Nice pool and hot tub area. Tyipical BW breakfast but it's included.Great location on main drag in Moab! Good service and nice employees.

"Night before rafting trip "

5
10/07/2017

Very nice hotel huge rooms and beds We're a family of 4 and had lots of space Nice pool and hot tubs Very friendly staff Especially Chris was very friendly and helpful Free breakfast starting at 6 am Parking nearby and free

"Excellent"

5
10/07/2017

Very friendly staff and service,spacious room well appointed. Hotel has a laundry a very good location in Moab and for excursions to Arches and Canyonlands national parks. Hotel does not have a restaurant but did do breakfast with proper plates for a change.

"Perfectly nice place to stay in Moab"

4
06/07/2017

We recently stayed at this hotel and found it a great place. Rooms were comfortable, pool area was nice and the location was very convenient. My only complaint was the AC did not stay on through the night so my wife and I woke up very hot in the middle of the night several times.

"Moab motorcycle vacation"

5
06/07/2017

Excellent stay. Very helpful and accommodating staff. Will definitely be back! The rooms were very nice and clean. Breakfast had nice selections and the restaurant was was good food at a good price. Plan on visiting Moab again and when I dfo I will be booking at Best Western.

"4 Corners Trip"

5
05/07/2017

Very nice stay at the Best Western Plus Canyonlands Inn would recommend highly. The motel was clean and located right in town made shopping and dinning very easy. The staff was well knowledgeable about the area.

"One of the Best"

5
04/07/2017

I have stayed at many BW properties and this one has to Rate as my all time favorite. The hotel is tucked right in the middle of downtown, but you would never know it. It is quiet and cozy. From this hotel you could walk up and down the Main street and still be close to home. The rooms at very comfortable, clean and all enter from indoors. All outside entrances are key card controlled. They even have qa place to store your bike if that's what you need. The staff is awesome and a "shout out" goes to Carlos who upon getting a radio call from the front desk, had my Room ready in twenty minuets. My early checkin was handled very well from the start to finish. the young woman at the desk came to the business center in 18 minuets to let me know the room was ready. I have to say something about the breakfast area. WOW! Indoor and outdoor seating with one of the best spreads around. Real scrambled eggs. Fried Potatoes. Crisp bacon. Many other items to chose from. Definitely if you go to MOAB stay here. You will not regret it!

"Great location"

5
04/07/2017

Canyonlands Inn was a great stop on our two week road trip. Was in a great location with plenty of eating and shopping near by. Great beds and pillows. Was one of our favorite Best Westerns out of the 8 we stayed at on the road trip.

"moving across country - favorite hotel!"

5
28/06/2017

we decided to stop to see the arches during our move from CA to TN and it just happened to be my daughter's 6th birthday the night we stayed here. the front desk found this out and the staff signed a card for her, got her flowers, a stuffed animal and some sand from the park. she felt so special. every hotel after that she asked if they had a treat for her at the front desk. it was funny. the staff at this hotel goes above and beyond to meet expectations. i've worked 17years in the hospitality industry myself and would definitely tell anyone that this hotel should train other hotels on how to do things. their breakfast by far was the best of any of the hotels we've stayed in for the last 3 weeks. the rooms were big and clean! i would definitely recommend this property to anyone!

"Great location - good service - clean rooms"

4
28/06/2017

The hotel is located right downtown Moab. The staff was great, beds were comfy, and it's within walking distance to all restaurants and shops. We will certainly stay there again when we return to Moab.

"great location with pool"

4
28/06/2017

very nice room with two queen beds .Bathroom quite small. comfortable and clean . Staff very helpful . The pool is great as is the breakfast terrace where you get a simple but perfectly good complimentary breakfast . We very much enjoyed our stay . The hotel is well placed for restaurants of which there are several with a few minutes walk . No room safe but easy parking

"Wonderful Hotel for your Moab Visit"

5
28/06/2017

The hotel looked appealing because of its close proximity to Arches National Park as well as their nice looking pool in the photos. The hotel definitely did not disappoint! Chris at the front desk allowed us to check in a little early & use the pool to cool down. Plenty of shaded areas, clean lobby with lemon water service, apples & mint complimentary. The front desk also arranged a hummer off-roading excursion for us. Great breakfast with plenty options and nice outdoor shaded seating. Great pick for a couple nights stay.

"Great place with much needed pool!"

5
26/06/2017

We decided after hiking at Arches in 107 degree weather we weren't up for driving to the next town or park just yet. We had lunch at The Spoke. Called the hotel from there (right across the street), booked a room, joined the loyalty club and got a 10% discount and a room was ready for us. Needed the AC and the pool at this point. Very easy check in, access to our room and ice, and the breakfast was better than any other we had had on the trip.

"Vacation Bliss!"

5
22/06/2017

Our hotel room was like a private suite! Very comfortable, roomy, and up to date decor! Both Queen beds were comfortable and we had a nice sitting area which the kids loved!! Bathroom had sink inside and another vanity bathroom outside for multiple use and convenience. Wish we could've stayed longer!!

"Perfection!"

5
21/06/2017

So wonderful we didn't want to leave. Room was super clean, very comfy, beautifully decorated and felt very luxurious. Service was wonderful and everyone very friendly. Breakfast was amazing- so much to choose from! We ate out on the balcony enjoying the breathtaking views of the mountains. The location is perfect - right downtown by several restaurants and shops. We ate dinner at Pasta Joes next door - crowded, but great food. The price was a little higher than average due to being in a busy tourist area, but it was soooooo worth it. Will stay there anytime we are in the area.

"The best!"

5
21/06/2017

Traveled to Moab with family for summer adventure. The hotel was clean, bright, friendly and inviting. Breakfast was served early enough for us to get to our early morning activities and the staff could not have been more helpful and courteous. Hotel location was absolutely perfect (in the middle of everything, yet quiet at night.) The pool came in handy after hot days of canyoneering, hiking, biking, and four-wheeling. Highly impressed.

"The Best"

5
21/06/2017

I can't think of a better place I've ever stayed. Location in town, proximity of things to do and the hotels offerings. Most important to me was the cleanliness and the friendliness and contact with all staff, support and front desk.

"Best place to stay in Moab!"

5
19/06/2017

I've stayed in this hotel for at least a few days every year since 1999, and have spent well over 100 nights here. Besides being a really happy repeat customer, I have no other connection to it. This place just works. Aside from being at the very center of town, every part of the experience is terrific. The front desk folks are uniformly friendly (more on that in a moment), the rooms are reliably clean and comfortable, and the amenities are the best around. If you're in Moab to bike, you'll love the bike storage facility and associated work room. (Seriously, they have a place to work on your bike, with a better setup than I have at home.) If you're here to go 4wheeling, you'll find the parking spacious. If you're visiting the US from another country, you'll be well taken care of by a staff used to caring for people from all over the world. If an environmentally friendly facility is important for you, this one is great, and makes it easy to participate without being preachy. They put their money where their mouth is in this regard, too: Check out the lights in the parking lot. You'll find LEDs. Like everything in Moab, the Canyonlands has gotten more expensive over the years. If you stay here every year, you'll see that the owners constantly reinvest in the property. I always look forward to my first trip of the spring to see what's new. As good as the facility is, the best thing about the Canyonlands is the culture of service. For example, on my departure day last month, my truck wouldn't start. Nathan from the front desk helped me work on it when his shift ended, and ran me to the other end of town to a parts store. When it became apparent that I may be there for awhile, I inquired at the desk about my options for a late check out, or even overstaying my reservation. Their response was telling: "How about you tell us what you need, and we'll work from there." Customer service just doesn't get any better than that.

"A cut above the rest!"

5
15/06/2017

This property sets the standard for all others to be measured against. It has new furnishings, new décor, an excellent bed, and well trained and exceptionally friendly staff. Every detail from the entrance to the hallways to the guest rooms were perfect. Most 5-star hotels could take a lesson from them. I could only wish that other properties would come and witness what true hospitality looks like.

"Great hotel at a good value"

5
14/06/2017

Hotel is new, clean, and spacious. Staff is very friendly, attentive, and follow any requests you make properly and accurately. Price is very reasonable. Located pretty close to center of town. Easy to get to grocery store and restaurants.

"The Best Stay Possible"

5
12/06/2017

The best location in Moab - in the heart of the city. The hotel staff was very helpful in every way during our 4 Day stay. I have no idea how old the property is but it is in top notch condition with every convenience you coul desire.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Don P, Thank you so much for your review! A 4 day stay is definitely a good time frame to be able to judge the quality of a hotel so I am very pleased that you had good things to say about us! Please come visit again! Best Regards, Tricia Grawet Asst General Manager

"Worth the price"

5
11/06/2017

Enjoyed our stay here as we explored Arches and Canyonlands. Breakfast was excellent (flavored coffee creamer, almond milk, eggs taste like eggs should, lots of variety). Nice pool and hot tub. Lemon water in the lobby is great for filling water bottles. Very clean and pleasant stay.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello nancyu102, Thank you for the awesome review! I am thrilled to hear that your expectations were exceeded during your stay! The breakfast is a personal project of mine so thank you for the compliments on it! I hope you get to come back again! Best Regards, Tricia Grawet Asst General Manager

"Great place to stay"

5
11/06/2017

I've stayed here several times and am never disappointed. The staff is super friendly and helpful, the rooms are tastefully decorated, clean and very comfortable. They have home made cookies every night in the lobby from 7 to 9 pm. Breakfast is expanded, more than what one would normally expect.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Karen S, Thank you so much for the lovely review! I am so happy that you once again enjoyed your stay with us! Our repeat guests are definitely valued and we look forward to hearing all about your vacations when you come in! I hope you get to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Not sure what the Plus is...."

3
08/06/2017

The location right down town was nice but the hotel was not worth that kind of money. Maybe everything in Moab is expensive. The staff was nice. When checking in a big tour group arrived, the bus took up the entire area in front of the entrance as they unpacked all the suitcases on the sidewalk. Should have a different arrangement as we were unable to park near the lobby and and a difficult time just getting to the door

"Great choice for Moab"

5
08/06/2017

The staff was exceptionally professional, friendly and helpful. The room was very comfortable - good, quiet AC and comfortable beds. Nice TV and good WiFii. Highly recommend for a stay in Moab. Location is walking distance to restaurants. Pool was nice for cooling off.

"Arches/Canyonlands"

5
06/06/2017

Great hotel and reasonable. Bed was great. Breakfast was great with full selection. Staff very helpful. This has to be one of the best Best Western Plus hotels in the country. They recommend very good restaurants nearby

"Room-meh. Breakfast-excellent"

4
05/06/2017

The hotel room is just an old 1950's style small room with bathroom. It wasn't anything special. An ok place to sleep and play in the hot tub/pool after hiking for the day. There wasn't anything wrong with it, as such...it just wasn't anything special. HOWEVER...the breakfast was excellent. Really fine variety, and buffet style. Hot breakfast offerings of many types. Probably the best breakfast we had the whole week of travel. If it were not for the breakfast, I would have dropped a rating point. The location is nice and in walking distance of some pretty good restaurants.

"Great place to stay"

5
04/06/2017

The Best Western Plus is a great place to stay in Moab, Very good service and nice rooms. The price is a little high, but i think that is the same everywhere is Moab, being a tourist town! Having breakfast out on the patio upstairs is a great way to take in the views Moab has to offer!

"Great"

5
01/06/2017

Great location for Moab National parks! Close to restaurants and shopping. Staff was great! Recommeded things to do in town and great eating establisments. Room was clean and equipped, with all you could need. Pool was beautiful and fun!

"Great downtown Moab hotel"

5
30/05/2017

My husband and I just stayed here last week while visiting Moab. The hotel had a great location, everything in walking distance. Friendly staff. Nicely decorated clean, large, comfortable room. Good breakfast every morning. I loved the pool and hot tub area, it had lots of nice outdoor seating to relax in

"Good place to stay"

5
30/05/2017

Hotel very nice and up dated. Pool and hot tub very nice. Close to Arches. In the middle of the town convenient to walk to restaurants. Good to have hot breakfast every morning before starting our day. Cookies in the evening.

"Best combination of location, amenities, and price in Moab."

5
29/05/2017

Great property, great staff, and great value. Location was within a short walking distance to everything in downtown Moab. Staff was very professional and friendly. Maintenance and housekeeping staff were also very friendly and professional.

"Best place to stay in Moab"

5
29/05/2017

A great place to stay. We stayed here in December 2016 and it was very comfortable with a few minutes drive to Arches National Park. Great location - close to everything in Moab. They also had a good breakfast.

"Wonderful home away from home"

5
25/05/2017

For starters, the best part about this hotel is, well, everything. First, it's the premier location in downtown Moab because you can walk to practically every shop and restaurant--with the exception of our favorite restaurant down the street, the "Moab Brewery." The rooms were clean, modern and well appointed, with a nice pool, and laundry facilities (for all that dirty laundry from hiking).They even have free bike storage. And there's a full breakfast served every morning--with hot eggs, bacon, sausage, oatmeal, cereals, you name it--and you can make your own waffles too. Kudos to the staff at the front desk who took care of us with kid gloves. They changed lightbulbs in our room; they recommended trips and vendors for jeep rides, etc. And every recommendation they made was spot-on terrific. They even booked our trips for us so we didn't have to deal with it. We just went and enjoyed. We will stay here when we we return to Moab next May.

"Very Pleasant"

4
24/05/2017

Recently used the Canyonlands Inn in Moab as our base to explore Arches and Canyonlands, as well as the slickrock in the area. Very enjoyable stay; the staff were all very friendly and helpful during our stay.

"Great place- great staff! Great location the bed was exceptional and porch and hot tub ( huge)was great after s hike."

5
24/05/2017

Highly reccomend for couples/ family. Chocolate chip cookies at desk nightly and breakfast was wide range. Something for everyone. Location was perfect for walking to restaurants and gift shops. Great folks.

"Location, Location, Location..."

4
22/05/2017

First of all, there are two Best Western Plus hotels in Moab so make sure you are researching the right one. This one has a lot going for it, with the first being location. It is located right in the center of downtown within walking distance of many wonderful shops and restaurants. The other thing that is a plus is the fact that there are two sinks, one inside the bathroom and another just outside the bathroom. This came in handy with our family of four including two teenage girls. There are lots of nice outdoor seating areas including a fire pit located on the balcony above the hotel entrance. The outdoor pool/spa area was fantastic. Very nicely done with beautiful stonework and landscaping. Breakfast was good and the servers are very friendly and helpful. The downside to this hotel is the fact that it is a little older and the floors squeak and creak, making it a little hard to sleep at times if you're located on a lower floor, which we were. All in all this was a nice hotel that I would definitely recommend.

"Beautiful Area"

4
22/05/2017

Very nice hotel. At bit older but rooms clean and staff was very helpful. Excellent breakfast offered with room. The views of bluffs surround the town and there are many options for restaurants in the area. Very close to Canyonland and Arches National Parks.

"Moab visit "

5
18/05/2017

Very nice hotel. Rooms and bathrooms very spacious. Walk to shopping and restaurants. Front desk employees really nice as were all the staff. Breakfast was excellent. Special thanks to Lindsey at the front desk. Will definitely stay again

"Another very comfortable stay at this fine hotel"

5
18/05/2017

I was last here on a family spring break trip in April 2016. I had some business in Salt Lake City at the end of last week and the start of this week, and spent a few days in Moab hiking over the weekend. I stayed again at this Best Western Canyonlands Plus. It's very comfortable and quiet; the included breakfast was good (the scrambled eggs were actually tasty!); wi-fi seems even faster than on my last stay (I couuld send large emails very rapidly). This remains my favorite place to stay in central Moab.

"Fabulous Hotel"

5
17/05/2017

This hotel takes Best Western to a new level. Everything from the beds to pool are luxury. We loved the HUGE hot tub after our many miles of hiking in Arches National Park. It is located in the center of town so there is no need to drive to eat -great restaurants and bars are located with in walking distance of the hotel. It was quiet and breakfast is included! I highly recommend this hotel.

"Excellent Stay with Equally Great Service"

5
15/05/2017

The only negative I can come up with was the price but when you consider the location as well as the assistance and guidance of the staff in recommending activities, restaurants, and local watering holes that negative is overcome. Front desk staff was amazing to say the least. When checking in they noted the steps we would have to negotiate with all our luggage (there was a lot since we were on a 4 week national park excursion). We indicated the steps would not be a problem but by the time we got off the elevator on the second floor there was a maintenance person waiting with a luggage cart at the bottom of the steps and they took it from there. When we were heading out for dinner one of the staff members remembered where we were going (Zax's was a great recommendation) and handed us a discount coupon. This hotel is in the middle of everything with a nice pool and roof top lounge area (it is close to the main street so there is traffic noise in the outside areas). We would recommend this hotel to anyone that is in the area!

"Best in Moab"

5
14/05/2017

This hotel was in the best location, able to walk anywhere downtown. Rooms spacious, clean and comfortable. Front desk clerk helpful and knowledgeable about things to do in area. Made reservations for us for Hummer tour, which was fantastic and at Hill Top Grill where we had the best steak ever!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Marilyn V, Thank you for taking the time to write us such a great review! It is so nice to hear that had a great stay with us and our staff exceeded your expectations! I hope you get to come back again soon! Best Regards, Tricia Grawet Asst General Manager

"Top of the line in every way."

5
08/05/2017

As soon as you enter you know this is a great hotel. Lemon water, coffee and cookies in the evening were a nice touch. The area above the hotel has great views and a nice breeze on a warm evening. The rooms are large and breakfast was a step above. The pool was nice, not quite warm enough but the Jacuzzi was great. Great location, right across the street from the visitor center. The staff were very helpful as well, if they did not have an answer they would find out for you.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Cheri25, Thank you for the awesome review! I am so happy that you had a wonderful time with us and you enjoyed all of the small details we have to offer! Please come back soon and if you come in the Summer the pool will be just perfect for you! Best Regards, Tricia Grawet Asst General Manager

"Great location and staff"

4
04/05/2017

Room, staff, location super. Breakfast was fine. The breakfast staff over the top. My 4 star rating is really due to price. This is a joe moderate hotel priced high. I guess demand. But don't expect high end. It's clean, comfortable but no luxury. We checked n after 7pm, Lindsey at the front desk went out of her way we could find dinner and got us settled quick n

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Michele L, Thank you for writing a review of your recent stay! I will be very happy to pass your compliments on to our staff! Please come back and see us again soon! Best Regards, Tricia Grawet Asst General Manager

"5 stars"

5
03/05/2017

This is a great place to stay. The restaurants were close by, we liked the sushi place on center st.the pool was great the service was excellent the breakfast was perfect!!! Super good waffles!! I would come again!!!

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Rachael H, Thank you for taking the time to write us a review of your recent stay! I am so pleased to hear that you enjoyed your time with us especially the breakfast! Please come back again soon! Best Regards, Tricia Grawet Asst General Manager

"Car Show Moab"

5
02/05/2017

We choose this hotel because of it's location, quality of service, staff, cleanliness and room size. There are cheaper places to stay but they do not come close to the service this hotel offers. The Staff goes above and beyond, the location in central to everything, breakfast and parking add to the value and the room size is more than comfortable. The decor is updated and fresh and the roof top fire pit and heated pool finish he package.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Kathy L, Thank you so much for the wonderful review! I am very happy that you enjoyed your stay as much as you did and that our staff exceeded your expectations! We would love to have you back again to enjoy nest year's car show! Best Regards, Tricia Grawet Asst General Manager

"Stay on the second floor"

3
01/05/2017

We found everything about the hotel average. Nothing great. The one exception was the nice second story deck one could sit on and watch people. They even have a fire pit. Most of the reviews talk about noisy. The hotel is noisy because of kids. We were on the first floor. The people above us had two children that were bouncy off the bed and couch onto the floor. They would start at 6 in the morning. Then they would leave at 7am. At night they would bounce from 7 till 9pm. We complained and asked if the front desk would call. They said they would not because quiet time is after 10pm. I would never stay on the first floor again in this hotel.

MoabHotelier, Manager at Best Western Plus Canyonlands Inn, responded to this review
Hello Carol Lynn B, Thank you for the review of your recent stay! I do apologize that you had a negative experience with another one of our guests. I have spoken with our Front Desk staff and explained our policies on noise complaints in detail so that your situation will not repeat itself. While we can never guarantee small children will not be in a room near you, we can suggest the quieter rooms in the hotel for you to stay in. Next time you stay with us I would suggest asking for a second floor room in the West hall as that is usually the quietest area of the hotel. I hope you give us a second chance to make a better impression! Best Regards, Tricia Grawet Asst General Manager

"Excellent Location"

5
01/05/2017

I would definitely stay here again! Check in and check out very easy. Included breakfast that was hearty and lots of choices. The swimming pool was heated to 84 and the hot tub was great after a long day hiking!

"Perfect hotel for one night stay"

5
27/04/2017

I was flying out of Canyonlands Airport close to Moab after my "Mighty 5 Parks Tour". The last night prior my flight I stayed at this hotel. It was very clean and comfortable with great practical rooms and amenities; nice breakfast. I would not want to stay in any type of such hotels for a vacation because of location in town and noisy people around you at all times. It was high a quality stay for this hotel class.

"Nice Hotel"

5
26/04/2017

I stayed at this hotel while touring Arches and Canyonlands National Parks, Dead Horse State Park. It is centrally located in downtown Moab. Restaurants and shops are withing walking distance or a short drive. I got a good nights' sleep each night in my quiet room. The free breakfast each morning was excellent.

"Great Place"

5
24/04/2017

We were lucky to be upgraded to a Family suite (1 King + 2 Queens + kitchenette) which was very spacious and comfortable. Nice pool, super-fast WiFi and decent free breakfast (although I'd rather pay for better food at any of the many nearby restaurants)

"Ideal Stay"

5
23/04/2017

Unless you're determined to stay in a luxury B&B with a sofa in your room, Canyonlands Plus is the place to stay. Our family had two rooms, both large and spotlessly clean with comfortable beds and bathrooms with plenty of towels. Ideally located between most restaurants and shops. Friendly and informative staff. Decent breakfasts with varied choices, scrambled eggs, bacon, canadian bacon, home fries along with a large assortment of breads and muffins, orange and apple juice, cereal, oatmeal, yogurts. The kids loved making their own waffles and you can take breakfast on the covered outdoor terrace or inside. Bowls of oranges and bananas for the taking. The pool was large and clean and the substantially sized hottub was enjoyed by all. The only minor flaw was that there is an exit door next to the first floor rooms along the 124 wing and you had to remember to pull down the heavy curtain for privacy at night but would and will stay here again.

"Nice hotel, Great location, Wonderful Staff"

5
23/04/2017

Every experience at the Best Western Canyonlands was exceptional. Check in/Front Desk/Concierge: The ladies at the front desk were exceptional! They offered suggestions for shopping and restaurants that were both local and enjoyable. They helped us book an amazing excursion and were able to get us a discount with it. They looked after my family and even reached out to us when we got home to encourage us to come back. Awesome customer service. Breakfast: This is a real deal breakfast. There are other hotels that claim a full breakfast but this one delivers. My only feedback is that I wish the food could be hotter, instead of just warm, but that is splitting hairs.

"XC trip"

5
20/04/2017

Family trip high desert and national parks excellent experience in Moab this is one of the more outstanding of the best restaurants hotels we stayed up I'd recommend it for family children as specially seniors if you request a ground-floor room

"Great Location & Staff"

5
17/04/2017

The Best Western Canyonlands inn is a great place to stay! Clean and quiet with a very friendly staff who go out of their way to make sure your stay is a good one. On-site bike storage, fitness room, pool and Jacuzzi as well! One of the best places to stay in Moab!

"Great location, incredibly friendly staff"

5
17/04/2017

The hotel is in a perfect spot downtown, the staff were always smiling and friendly. The continental breakfast was great, they even have outdoor patio seating which is really nice! The breakfast staff went out of their way to dig us up some more fruit so that we had a snack to take on the Jeep trail. We will definitely stay here again!

"Perfect Location and Fantastic for Families!"

4
17/04/2017

We stayed at the BW Canyonlands over Easter Weekend for a quick trip with another family. We had five children with us ranging in age from 3-9 years old. We debated staying at this hotel or another that was a bit outside of town. We are so glad that we chose this hotel! Both of our families travel often and stay in hotels (I am very particular about the hotels we stay in), so we read reviews on TripAdvisor frequently before deciding on where to stay. Based on the reviews, this hotel seemed perfect, and it really lived up to that standard. Upon walking into the lobby, it was obvious that this hotel is properly maintained. There was coffee and lemon water always available in the lobby as well as apples and cookies in the evening. The apples came in handy for our hike in Arches National Park. The staff were pleasant and very helpful when we were planning our hikes with the kids, and they also helped us find restaurants and gave directions when trying to find the local park for the Easter Egg Hunt. The rooms were very clean and neat. I was worried after reading reviews that the walls were very thin and I would hear everything. I am a light sleeper and I don't sleep well if I can hear the other guests. Although we could hear people outside our room during the day (walls probably are a bit thin), we never heard anything at night, and we were all able to sleep. I don't expect much from hotel breakfasts, but the breakfast provided included items that we usually don't see included in the "free" breakfasts at other hotels. I loved that they offered not only scrambled eggs, but also hard boiled eggs. Fresh fruit (oranges) were provided, and lots of options for the kids like cold cereal, muffins, oatmeal, waffles, etc.. The kids LOVED the pool! The pool area looks newer (not dated), and the patio/pool furniture was newer too. We loved that we could walk everywhere. We walked to the local park for the Easter Egg Hunt and a few blocks for dinner. We loved going to The Spoke Restaurant which is right across the street. Arches was only a short drive away, and the 4-wheel activities were close as well. We will definitely be staying here again on our next trip to Moab!

"MOAB Stay"

5
15/04/2017

Nesha was amazing and her customer service was on point. Everyone at the front desk was helpful and made our stay pleasurable. The rooms were spacious and clean. It was in the center of Moab and restaurant

"Great in town location"

4
13/04/2017

Walking distance to local restaurants. Was a great base for visiting the local National Parks. Large room with King bed and sofa. Typical breakfast spread for Best Western, nothing fancy. Try the local thai restaurant.

"Great location, comfortable rooms & attentive staff"

5
12/04/2017

The hotel is in a great central location, you can easily walk to restaurants, shops and the info center. The room was clean and very comfortable. We enjoyed the convenience and variety of the included breakfast which allowed us to get an earlier, hassle free start each day. Really nice pool and spa area with wonderful indoor & outdoor seating areas for unwinding with fellow travelers. We really enjoyed our stay and the cookies served in the lobby each night were a nice touch! Also close to national parks and other area attractions.

"Such Nice Staff"

5
12/04/2017

We were warmly greeted when we arrived and the friendliness of staff continued during our entire 3-day stay. Clearly the staff takes pride in the hotel. There's lemon water and coffee available in the lobby all day and cookies in the late afternoon. Our room was very, very clean and nicely appointed and I appreciated the sink outside of the bathroom. Parking is easy and free. There's a gas fire pit on the second floor with nice views. The breakfast is good with lots of choices and Mirabella made sure tables were cleaned after guests left. The TV in the breakfast rooms plays videos of National Parks from around the country which was so much nicer than having the news playing. Great location - an easy 4 mile drive to Arches. During park construction, Arches is open 7am - 7pm and don't get there before 7am thinking you will get into the line to get into the park. The park entrance is right off the highway and the highway crew will pretty much scream at you to keep driving and will not answer any questions. Okay - so now we know - sorry! Moab isn't a quiet town. There are lots of families and college kids so expect noise & hoardes of kids who don't particularly share the sidewalk (or trails). We came to Moab for Arches (just amazing) and loved the ease of getting to the park from the hotel. We will try to come again in the next few weeks to visit Canyonlands and I'd stay in this hotel again without hesitation.

"Great location, excellent amenities"

5
12/04/2017

Great central location in Moab, able to walk to restaurants, shops & info center. Staff was friendly, helpful and offered good advice on places to eat and things to do. Rooms were clean and very comfortable. Breakfast was fast with many options. Great outdoor spa and pool & really nice indoor & outdoor seating areas for unwinding with fellow travelers. Loved the cookies served in the lobby each evening!

"Still our favorite hotel in Moab"

5
10/04/2017

Somehow this hotel just keeps getting better. The one con? No question, it's expensive. This was a father/daughter trip for mountain biking. We enjoyed our room early (we were allowed to check in a few hours early), the two tiered hot tub, pool, breakfast, and bicycle storage (very quick in and out) for a few nights. The location in town is ideal, seconds from Pasta Jay's, and just across the street from Eddie's and a nice sushi (Asian) restaurant. The staff were all friendly and helpful (seems like the management must be doing a pretty good job!). The room seemed new and was very clean, like all of the hotel. They still do evening cookies every night at 7pm (delicious!), along with providing a microwave and water with lemon slices in the lobby. Housekeeping even left us a few towel animals just before Easter. Very well done!

"Great service"

4
10/04/2017

Room was comfortable and spacious. Great central location within walking distance to restaurants and for driving access to Arches and comfortable drive to Canyonland and other National/State Parks. Front desk staff efficient and accommodating. Excellent breakfast buffet with lots of choices. Coin laundry machines available for guests' use which is nice option for hikers.

"Awesome hotel for families"

5
28/11/2016

We stayed 4 nights over thanksgiving weekend with 2 adults and 3 kids. This hotel is an excellent place for kids and the property is well kept. Everything was always clean and the staff was very helpful. Location was also great, right in the middle of downtown Moab so we didn't have to drive to have multiple options for dining out.

"Weekend away"

5
28/11/2016

We always stay at the Canyonlands Best Western, they are in the middle of town and easy walk to restaurants and shops. They proved a safe parking for our trucks and trailers Rooms are clean and the staff are very friendly and helpful

"Great location !"

4
28/11/2016

This hotel is in a perfect location in Moab. You can walk to plenty of shops, restaurants and other amenities in the town. The hotel is very comfortable and clean. The free breakfast was ok and did the job. They offer some treats in the lobby like cookies ,very tasty ! We did not use the pool but it looked inviting .This is a perfect place to stay when visiting Arches and Canyonlands National Park.

"Location"

4
27/11/2016

Mom, dad and two grown girls stayed in a two-queen room while on vacation. Room was recently updated and had all the amenities you need. Shower, toilet and sink behind a door. Another sink across from the closet right near the entrance to the restroom which helps with so many girls in the same room. Location is right in the middle of Main Street shops. Was perfect for us.

"Great location"

5
27/11/2016

We enjoyed our stay here--comfortable rooms, well-maintained facility. There is a lot of attention to detail. One of the hotel's best features is its location. You can walk to several good restaurants.

"Clean rooms in the perfect location in Moab!"

5
26/11/2016

My daughter and I stayed here 7 nights while we visited Arches and Canyon Lands National Parks. Very clean rooms, friendly service and within walking distance to just about everything in Moab. Reasonably priced with a good free breakfast. We would definitely stay here next time we visit Moab.

"Great experience at Best Western Canyonlands"

5
23/11/2016

My granddaughter and I arrived at the Best Western Plus Canyonlands in Moab after a harrowing experience (I hit a deer) and no transportation to Salt Lake City. The extremely courteous and helpful staff helped us get organized, arrange transportation, and get us and our considerable amount of luggage to the bus stop. The accommodations were clean and attractive. The best hotel breakfast on our trip!

"Great stay!"

5
21/11/2016

The Best Western Plus Canyonlands Inn in Moab will not disappoint. It is a great facility with amazing customer service. They will go out of their way to make your stay both comfortable and memorable. Will, at the front desk, went out of his way to help me when I noticed that I had forgot a needed item (my belt) and was running late for a meeting.

"Nice sized modern room. Great Hot tub. Nice lobby and vibe."

5
20/11/2016

Handy location in downtown Moab (which seemed very charming). Lobby very nice with lots of treats and beverages, excellent staff. Room was very pleasant and comfortable. Fantastic hot tub, really unique and super fun in the freezing cold. Typical but pleasant breakfast. Walking distance to lots of downtown amenities.

"Very nice hotel"

5
20/11/2016

Check in was very easy and staff friendly and helpful. Room was spacious and clean with many amenities. Bed was comfortable and clean. Decor was modern and comfortable. Our stay was comfortable and restful.

"Outstanding Value"

5
20/11/2016

Professional, helpful, friendly staff. This hotel has the best breakfast of any that I have ever experienced. We have traveled extensively throughout the world and have never had a more enjoyable experience, from check in through check out. I would recommend this facility to anyone visiting Arches and Canyon Lands National Parks.

"Clean, modern hotel in great location "

5
20/11/2016

Very nice modern hotel right in the center of Moab perfect for walking to local shops and restaurants. Also a short drive to Arches Park entrance and other attractions. Clean spacious and quiet rooms with good amenities. Free Parking and wifi and pretty good breakfast. Highly recommend, would stay again.

"Comfortable and convenient stay"

4
18/11/2016

While the hotel is a bit dated, its location could not be better. From here you can walk to restaurants and shops in quaint Moab. Arches National Park is about 5 miles away and will require 2 or 3 days if you are in this area. Nothing here beyond normal expectations of a chain hotel in this category (e.g., free breakfast, free wifi, cookies in the evening in the lobby, etc.), but the place seems to be well maintained and the location very convenient.

"Great Place!"

5
15/11/2016

Stayed 2 weeks and am thankful we booked here. CLEAN! HELPFUL Employees! Great location so we could hike all day, get cleaned up and walk to several places for dinner. The breakfast crew guys were quite nice. We give this 5 out of 5 and happy to do so.

"Great Homebase for Moab Adventures"

5
14/11/2016

Clean and spacious room with attentive housekeeping and front desk staff. The breakfast room would get busy and crowded during peak times, but the staff kept it clean and the tables accessible. The pool and hot tub were clean and wonderful to use after a day out in the national parks. The hotel is located in the middle of town and was easy walking distance to many restaurants and shops. Definitely recommend this hotel as a base of operations if you are visiting Moab and the surrounding national parks.

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello timwN5128XZ, Thank you for taking the time to write us such a great review! It is always great to hear when a guest thoroughly enjoys their stay! It is the highest compliment you can give us when you recommend us to your friends and family and we sincerely appreciate it! Please come back and see us again soon! Best Regards, Tricia Grawet Asst General Manager

"A comfortable night"

5
14/11/2016

I would recommend this hotel for anyone that is in the Moab area. Very clean and comfortable. It had everything I needed to stay on top of business while I was there, and the location was in the middle of town, very convenient to everything.

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello M8665NNanthonyh, Thank you for the great review! I am so happy to hear that you enjoyed your stay and will recommend us to you friends and family! I hope you are able to stay with us again soon! Best Regards, Tricia Grawet Asst General Manager

"awesome moab stay, easy access to NPS"

5
11/11/2016

typically, i'm not a big fan of hotels. i'm more of an airbnb person but i stayed here because my friends picked it for our weekend trip. i'm not sure what people are complaining about because it's clean, cookies every evening at 7pm, centrally located in moab with easy access to the nps', and free breakfast! we were right by the breakfast room and didn't even hear a peep so maybe we got lucky. the only "complaint" i have is the pull out was severely uncomfortable but when is a pull out every comfortable? the staff was awesome, friendly - they were attentive in giving us extra pillows, blankets and towels. A++++

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello ALeigh2512, Thank you for writing us such a great review! I love to see that we were able to convert you to the "hotel side"! There are definitely pros and cons to staying at a hotel vs a private home. One of the biggest pros, in my opinion, is the free breakfast and I am so happy that you appreciated it! I hope we were able to earn your business as a repeat guest! Best Regards, Tricia Grawet Asst General Manager

"Fantastic location, super room and breakfast included!"

5
11/11/2016

Loved it here, wish we had been staying longer. The hotel is on the main street in Moab but there is plenty of parking and more than one entrance depending on whereabouts in the hotel your room is. We were on the ground floor and whilst we didn't have a view to speak of, the room was one of the very best we had on our tour. We had loads of space, the room was well equipped and very clean and also lovely and quiet. We had been left vouchers for a nearby restaurant and trading post, both of which we took grateful advantage of and there was plenty of information in the room as to local attractions, places to eat etc. Breakfast was included and this was also excellent (they have a waffle maker - yay!) and the staff were continually checking the food was fresh and hot and plentiful. You can sit out on the balcony as well as inside. There is also a swimming pool here but I didn't get chance to use it, sure looked good though. Apart from the above, the location of this hotel is fantastic. You are just a few minutes away from Canyonlands Islands in the Sky District and Arches National Park, both of which are awesome. (Be aware that to visit the Needles District you need more time as it is quite a way south - we did this en route from Monument Valley). Moab itself is a lovely place with lots of restaurants, shops, gas stations etc. We will be back!

"Nice hotel but noisy room"

3
07/11/2016

I booked this hotel because it seemed the nicest available in the area and with a good breakfast. While I thought that the rate was overpriced for the type of accommodation ($200 w/taxes for one night), it had a good breakfast, pool and location. I would have rated it higher but the location is not good if you have light sleep. I asked for a quiet room and they gave me one that faced a back road, parking lot, garbage cans and a self storage. Needless to say I didn't get much sleep...and they told me that this was the quietest room they had! So, make sure to bring some ear plugs if you stay here (as they don't have them at the front desk).

"Well placed and includes breakfast"

4
07/11/2016

A good location fro both Arches and Canyonlands. Despite being in the centre of Moab it is quiet ( we had a ground floor room). Room is pretty standard motel fare but does have a bath as well as a shower. Real plus after all those hikes. Cookies and coffee available in reception - where a smile would go a long way! Breakfast yes is on paper plates and plastic cutlery but it is included which is great for early starts. And it is a pretty comprehensive affair including make it yourself waffles. Free parking

"nice place in town"

4
07/11/2016

If you are looking for a comfortable, clean, central location in town, this is it. Within walking distance of everything in town. Most of the staff is helpful except for a few at the front desk. Everyone else was great. Wi FI worked really well. Never had a problem. The rooms are Quiet and very roomy. We had a double Queen and it was pefect.

"Nice hotel "

5
06/11/2016

Despite being downtown we did not find the hotel noisy at all . It is very modern and comfortable . Very pleasant staff . Our room was very nice and we had all the things we needed for our overnight stay . Best of all it was a free night paid with our points ! Would recommend .

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Linda g, Thank you for taking the time to write us such a great review! It makes all of us very happy to know that you enjoyed your stay and will recommend us to your friends! Have a great day and come back soon! Best Regards, Tricia Grawet Asst General Manager

"Probably the best hotel in Moab"

4
06/11/2016

This hotel has a prime location as well as great facility. Ample parking, and great (included) breakfast. The hottub and pool are also fantastic. Will definitely stay here next time we're in Moab. Minor Complaints: The HVAC won't let you just run a fan for some whitenoise, and the lights won't stay on in the bathroom etc. Yes I know this is to save energy, but come on, I'm paying to stay the night and use these things, let me use them how I want to.

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Brook P, Wow! Thank you for the amazing review! I am very happy to report that we are getting all new HVAC units this Winter so they will be state of the art! When you come back, make sure to tell the Front Desk that you would like your automatic lights turned off and we will be more than happy to make sure that happens! Best Regards, Tricia Grawet Asst General Manager

"Dated hotel/ baffling that it has such high reviews!"

2
05/11/2016

Our experience at this hotel has shaken by belief in the Trip Advisor community. We'd never been to the area before, so I spent quite some time reading all the various reviews, pricing out the various hotels, and hoping for the best. I agree with another reviewer- this is more like a Best Western minus than a standard or plus. We knew it as soon as we drove up. Yes, it's in the heart of Moab- so if that kind of location is what you're looking for then this is for you. However, we were first turned off by the less than desirable looking person checking in before us and spitting out his snuff in front of the hotel. We walked in and were amazed that after going to the 2nd floor for our hotel we had to go a few steps when we got down the hallway. We always check out the room before we bring our luggage up- so we couldn't figure out what kind of hotel designs their floors like that!!?? We didn't have to think for too long about how we were going to carry our luggage down those steps, because as soon as we got into the dark & dingy room, looked out the window to see what kind of view of the beautiful mountains, only to see more undesirables carousing the parking lot, we knew there was no way. The room was very spacious, and the bathroom seemed clean, but it was decorated all in black and dark colors, and there was no way we could even open our curtains to let some light in, that's how creepy the parking lot appeared. Well, I must say the front staff was very accommodating and agreed to refund our money. And because of that I really did hesitate to write this review, but then I remembered that if we had known what to expect in the first place, we would never have booked this hotel. We ended up staying at another hotel, which was 2 miles outside downtown Moab, right near the entrance to Arches, and was surrounded by the beautiful mountains- and for only $10 more than we were to pay at the Best Western. PROS: centrally located in the heart of downtown Moab CONS: dated & dark decor, WAY too expensive for the quality (it was a $75 hotel- NOT the $175 rate we were quoted to pay)

"Good value and comfortable stay"

4
04/11/2016

Our stay in our suite was very enjoyable. The windows open, which allowed fresh air in without running the fan (which is loud even on low) and the refrigerator was quiet (a great relief and unusual in my experiences with hotel fridges). The staff are genuinely friendly and helpful. The place is clean and convenient. Be aware that the luggage cart won't go directly to some rooms because of stairs in the second floor hallway.

"Great location"

4
03/11/2016

Great hotel located in the heart of Moab, at walking distance of shops and restaurants. Friendly staff at the reception, quick check-in. Our room was large, had a couch and a lounge chair and fridge. There is a wonderful covered patio with a firepit on the second floor from where you have a nice view. The breakfast bar has a large variety of cold and warm items. Would definitely stay here again.

"Recent visit."

4
01/11/2016

This lodging is located right in the middle of town, very convenient to all shopping (such as it is), restaurants, etc. It is very well maintained, is clean, the staff is helpful and alert to everything. The rooms are quite large, especially with two queen beds. Breakfast is excellent, well presented and coffee is available at all times. Our only issue is that one must not take a room over the pool, which doesn't close until 10PM when the entire pool area is locked. It can be quite noisy at times. Other than that this is an excellent choice for a visit to Moab. On busy weekends, however, it can be pricey, with rooms around $300.

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Robert E M, Thank you for taking the time to write us a review of your recent stay. I am so glad to hear that you enjoyed your time in Moab and appreciated your accommodations! I do apologize that you had a difficult time with the noise of the pool. Next time you stay with us be sure to request a second floor room away from the pool and we will be sure to make your stay as quiet as possible! Best Regards, Tricia Grawet Asst General Manager

"Visiting the parks"

4
31/10/2016

I liked the fact it is the busy part of town surrounded by restaurants and stores. The room was lovely and a great free breakfast included plus $62 less than the Hampton Inn nearby. The view from the hotel are fantastic.

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello motorcar1, Thank you for taking the time to write us a review of your recent stay! I am very happy that youi had a good time while you were in Moab and that your stay exceeded your expectations! Please come back and see us again! Best Regards, Tricia Grawet Asst General Manager

"Great Location"

4
30/10/2016

Great Location. A step up from the Best Western across the street. Rooms are more modern and feel more open & spacious. Closer to the best restaurant in Moab: the Desert Bistro. My one complaint is that the AC is incredibly noisy!

"Can't Beat Location"

4
30/10/2016

Lots of restaurants in this cozy town, all within easy walking distance to hotel. Our room was large and well-appointed. Wall art and appealing furniture reflected the western surroundings. Big plus for the bathroom, with automatic lights and two counters. Couldn't ask for a better beds and adjustable reading lights. A pretty good breakfast buffet rounded out an enjoyable two-day stay.

"terrific stay at an environmentally conscious property"

5
29/10/2016

lovely facility, great location, professional and friendly staff, and numerous environmentally friendly products and practices. our stay was pleasant and comfortable. recommend this hotel very highly!

"Moab, Utah - Best Western Plus"

5
29/10/2016

I was with a road bicycling group spending 5 days in Moab, Utah. The hotel was centrally located and easy to get on the road. The hotel also had a secure room to keep the bicycles. The breakfast was great. It was easy walking to most of the town, i.e. restaurants, stores.

"Brilliant"

4
27/10/2016

We had a room on ground level with two nice queen beds. Big, good bathroom, nicely decorated. The staff is friendly in a non intrusive kind of way. The letdown here is the breakfast, we ended up buying our own bananas and fruit to escape the usual over cooked eggs, greasy bacon and poor bread, without speaking about the industrial jam. To top it all, all that is served on plastic bowls and plates together with plastic cutlery. Worse than camping ! I would suggest you negotiate a better rate without breakfast and you eat somewhere else. The resident restaurant Pasta Jay is also a let down. It looks Italian with the squares tablecloths but that is where it stops : come back la Mama !

"Worn out bed, dark room, clean, good location"

4
27/10/2016

I recommend this hotel, it was clean, renovated, ideal location, good breakfast. We found the beds to be worn out, and did not sleep very well during the 3 nights we were there. The rooms are very large, but feel dark. The hotel put super bright light bulbs, but I think the problem is that the room is long and narrow and not much natural light flows in (no big deal, you are only using it for sleep). If you can live with the price, you wont have any other concerns staying here.

"A Very Fine location with wonderful service"

5
27/10/2016

We had the pleasure of staying here for 3 consecutive days. I wish it could have been more. The Best Western is situated in the heart of Moab with proximity to retaurants and shops. There is a supermarket nearby but it was a little too far to walk. Your nice experience begins with the extremely helpful staff on the front desk. Every one was welcoming and was a pleasure to deal with. They have been trained very well. There were no safes in the room but the Front Desk will lock up your valuables in their safe. There was lots of parking perhaps because there were bus tours staying there. Several parking spots even had chargers available for electric cars. The pool area was cleaned regularly and the pool attendant was cheerful too, despite all the bright yellow Cottonwood leaves that fell from the surrounding very pretty trees. The hot tub spa was clean and inviting too. Rooms were excellent in every way. Cleaning staff were evident as they vacuumed carpets and so on. The place was always clean and inviting. The breakfast buffet was superb with lots of choice of everything you might want.I particularly enjoyed the fresh cut fruit bowl. It was also good to observe the cook behind a partial partition preparing the eggs in a very sanitary kitchen area. This is really a very fine place to stay. There was a very comfortable patio on the second floor. On the south side, it overlooked the pool. On the north side, a pretty gas fire pit was available to take the chill out of the night air.

"Overall Greatness!"

4
27/10/2016

As a party of 4 we all had a great time staying at the Best Western Canyonlands. The hotels location is perfect! Right in the heart of downtown Moab with easy access to all the restaurants and shops. The lobby is a good size, check in was fast. They have cookies at night and a lemon water cooler. The room was a large size with a nice bar/fridge area. The bathroom was spacy and the additional outside sink helps when there's a few people sharing a room. The breakfast was one of the best I've seen for a Best Western. Tons of options, there was an actual cook and you could smell the freshness of the food ( not powered eyes). Fruits, juices, cereal you name it. The pool area was super nice and the hot tub was a must after a day of hiking. The only thing I thought was odd is that on the floor of the rooms there's 4 stairs after the elevator and in the hallway which makes it interesting to get the luggage, etc. But it was so big deal.

"Great Location + Good price"

4
27/10/2016

This hotel is within walking distance of every place we needed. Across from information center which was great for us. Good breakfast, friendly staff. Great hot tub/spa. I never use these because I'm a germ-a-phob but this one was clean and was inviting.

"just gorgeous"

5
26/10/2016

Love this place and it is home from home. The staff are amazing and very helpful with any questions! And we had a few !!! it is perfectly located to see all of Moab. The breakfast is included and the coffee 24/7 you can park virtually outside your room to. A huge plus when you have a ton of bags to carry. Would def stay there again.

"Best place"

5
24/10/2016

The girl Lindsey is great at front desk I've stayed all over the world 5 star places this is one of them customer service tops food the best but what makes the place is the people.. best western should really take a lesson .. thank u Lindsey

"Scam"

1
24/10/2016

I booked a a suite .I cancelled my reservation over a month in advance but the property refused to issue me a refund and charged me $350.00.I went to the hotel and and spoke to the manager and they were very rude and refused my request even though I had a phone record showing I placed the cancellation call. I would never ever book there again.Be careful

"One night stay with a clear conscience"

4
24/10/2016

Very good experience with no problems. Extremely comfortable room and bed. Breakfast was one of the best I have seen and enjoyed for a complimentary service. Great location in the heart of Moab. Perfect choice for proximity to Arches and Canyonlands National Parks.

"Very nice, excellent location"

5
23/10/2016

My wife and I stayed here in early October on a hiking trip to Canyonlands, Arches and Dead Horse parks. The location is excellent, close to a number of good restaurants, Jeffreys if you want to spend a bit more and get an excellent steak and Miguels for outstanding Mexican food. The rooms were very nice, large and clean. The staff was excellent, providing some good advise about restaurants, etc. The breakfast buffet was fine, with a range of choices.

"Great Service"

5
23/10/2016

We were really happy with all aspects of this hotel, especially the very helpful staff. The location was great and the pool facilities were wonderful. All in all, we thought this was a great place to stay in Moab.

"Scenic parks tour!!!"

4
22/10/2016

Had two mites hear @ best western canyonland very centrally located. Had a 2 bed room ,very roomy &a clean had a nice Electric outlet on nite stand . Had a free brakefast with was very good. Also had washer & dryers in basements.

"Good location"

4
19/10/2016

Spacious well equipped rooms, very clean. Well located for the National Parks and easy walking distance to shops and restaurants. Breakfast is however not great , self serve, with eggs and bacon ready cooked in hot buffet servers. Bread and croissants not particularly fresh but we found this everywhere. They use paper plates with plastic cutlery, which is not pleasant to use . These all go into waste as Moab apparently has no recycling.

"Very Convenient to Arches National Park"

4
18/10/2016

The hotel is in a great location, conveniently located within walking distance to numerous restaurants. It is only about 5 miles from Arches National Park. Our room was very nice, roomy, and modern. Unfortunately it was by the swimming pool on the ground floor so it was very noisy until about 10pm. The bathroom wasn't completely spotless, I found a few hairs presumably from a previous customer. Also, I neglected to ask about the fees so the final cost was a bit pricier than I had expected. Aside from the temporary noise and the unexpected price, though, it was a very pleasant stay.

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello pualane, Thank you for taking the time to write us a review of your stay. First and foremost, I would like to apologize that your room was not 100% spotless. We pride ourselves on our cleanliness and get compliments on our housekeeping daily so I am very sorry that you didnt experience that level of service. I will be speaking to our Housekeeping department about your comments. The only fees we charge on top of the rate are the taxes, which we are required to charge each guest. Next time you are in town be sure to ask for a room on the second floor away from the pool so you can have the quietest room possible! Best Regards, Tricia Grawet Asst General Manager

"perfect for arches and canyonlands parks"

4
16/10/2016

We had a very nice room, clean and quiet. The breakfast at the Best Western was also good, you have everything from fruit and jougourt to American breakfast. The room was clean and nice with a confortable king bed. You can walk to all the restaurants and you can park your car at the hotel for free. I would recommend this hotel in Moab!!

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello kauniit, Thank you for writing us an awesome review! It is nice to hear that you enjoyed your stay and appreciated our Breakfast Buffet! We hope you are able to come back again! Best Regards, Tricia Grawet Asst General Manager

"Great place to stay"

5
13/10/2016

I was extremely impressed with the Best Western in Moab, Utah. I would highly recommend that you contact them first for your future plans and travel. The staff and amenities were very good. Great location and great parking made my stay very good.

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Dennis G, Thank you for the amazing review! We are all so happy that you enjoyed your stay and will come back and see us again! Have a wonderful day! Best Regards, Tricia Grawet Asst General Manager

"Excellent Rooms and Location"

4
11/10/2016

We travel a lot, domestically and internationally. This is one of the best hotels in it's price range and for its location that we have seen. Great rooms - the family/double room suites are one of the best we've seen anywhere in the world in terms of value for money. Breakfast could be lots better though, in terms of selection and service.

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello SeekTheWorld, Thank you so much for the amazing review! I always love to hear what seasoned travelers say about our property! It makes my day to know that you thoroughly enjoyed your stay and were pleased with our rooms! Please come back and stay with us again soon! Best Regards, Tricia Grawet Asst General Manager

"Excellent Hotel and Location"

5
07/10/2016

We were surprised at the quality of this hotel and location. Exceptionally decorated and very spacious rooms. Location is in the center of town ... Walk to everything. Free breakfast is above average. Oversized hot tub.

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello lowerbrownsville, Thank you for taking the time to write us a review of your stay! I am so happy that you enjoyed your stay and we exceeded your expectations! We strive to make our guests happy and it has been a personal project of mine to keep the breakfast up to par so thank you for noticing all of our hard work! Best Regards, Tricia Grawet Asst General Manager

"Arches/Canyonlands"

5
01/10/2016

Excellent hot Breakfast. Warm greetings from staff. Very clean rooms. Easy travel to Arches National Park and Canyonlands National Park. Also did Jet Boat ride on the Colorado River and visited the Anasazi cliff dwellings.

"Centrally Located in Moab, UT"

4
29/09/2016

Consistency is the word that best describes Best Western and Canyonlands BW was just that. I enjoyed the central location in the heart of Moab, UT, close to parks and activities. Room was clean and comfortable and nicely decorated. Good breakfast selections, but could use a little extra room for additional tables as there looks to be a lot of tour busses in town,

"A bit pricey, but worth it!"

5
28/09/2016

My boyfriend and I recently stayed here for three nights from 9/5-9/7. We were in Moab to visit Canyonlands & Arches National Park and selected this hotel due to its central location and reviews. This hotel provided the best housekeeping service of all the 7 hotels we stayed at during our 2 week vacation in Utah. They even ensured that our ice bucket was emptied with fresh plastic bags each day. The room was very spacious and clean. What I enjoyed best was having two bathroom sinks, as it gave us a lot of room. I also noticed that four individual reading lights were mounted on the backboard of of both beds. This was a nice touch and allowed both of us to get the lighting we each needed. The location of this hotel is also fantastic. It's right in the heart of Moab and next to several great restaurants, shops and bookstore. Third, the dining area on the second floor was very relaxing You could select from regular tables, family sized tables and cushioned chairs at the end of a busy day. And the complimentary breakfast was very tasty with convenient hours. The only thing I disliked was that the floors are split level and had 2-3 stairs to go down. This made it difficult when you have lots of luggage, as you can't go too far with the luggage cart. The staff even allowed us to keep our luggage there after we checked out. We wanted to get a few morning hikes in at Arches before we left Moab and were concerned about our car being broken into. They accommodated us and were so gracious about it. I recommend this hotel and hope to return back again one day!

"Amazing Moab"

5
26/09/2016

Great stay at the Best Western Plus Canyonlands. Friendly staff, good breakfast which you can enjoy outside on the patio. Great swimming pool too and right in town, just steps away from restaurants, bars and shops. Moab is a great destination to visit! National parks are awesome!

"The Best best western !!!"

4
26/09/2016

We stayed 4 nights while visiting Arches and Canyonlands Parks. We had the presidential suite and it was perfect. Large, Very clean, it looked like it has been renovated recently and the kitchenette was sparkling. The bed was comfortable, there was a huge bathtub in the bedroom and a shower in the bathroom. You could take your breakfast on the rooftop terrace with gorgeous views of the mountains. The breakfast itself was what you can expect in BW, no complaint there. The laudry room was clean, we hat no problem with the washer and dryer and there was even a couch with reviews. The pool was not very big but enough to unwind after a super hot day sightseeing. The staff was very nice. The town itself is very cute.

"Large Comfortable rooms in a good location"

5
26/09/2016

We enjoyed the comfort of the room after a day of hiking. We also enjoyed walking to the local restaurants in the evening from the hotel. The breakfast offered many choices. The pool and hot tub were a plus!

"Great place to stop for a visit to the National Parks."

4
25/09/2016

The room was good, felt that the bead spread dated the location...need new ones. The bed was good though and everything worked well in the room. The floor is not carpeted and using a white hand towel on some water on the floor I found out it was not the cleanest. We used the laundry where they had two wash machines...one was broken. They need new equipment, really old. We used the hot tube...really hot and very clean. Pool looked good, but we did not go in. The breakfast was excellent, no reason to go to a regular restaurant, the food was very good. Great location too, shopping and other restaurants just across the street. And the entrance to Arches National Park was about 5 miles or less...very convenient. Overall a great four day stay exploring the local State and National parks.

"Best Western"

5
24/09/2016

The Best Western was a very comfortable, centrally located, and clean hotel in downtown Moab. The "restaurant" was in an upstairs in an open area with access to the rooftop lounging and used only for this fabulous breakfast each day. The hot tube was very large! The staff were extremely helpful and always very friendly. We used the laundry room in the basement and had no issues (the dryers actually dried your clothes fast!)

"Best Western Plus Plus "

5
23/09/2016

Nice job here. So impressed with how really clean our room is. Every single corner of the bathroom is as if it's brand new and no one else has ever been here. Pure white tub and sinks. Motion lights, reading lights, and good lighting in the bathroom. Large room and a really large and comfortable bed. To top it all off, the staff here could not be more friendly. I had a problem with the t.v. Remote and it was replaced in just Minutes. The only thing that could make this better is a vanity mirror and Glass glasses. I'd visit here again in a heart beat. Thanks??

"Choose your room carefully"

4
23/09/2016

Good location in town. Nice staff. Clean. Understaffed for breakfast. We were there two nights and found the breakfast area very crowded and needing food replacement both times. Our room was pleasant but only if the shades were drawn as it was on the main route to the nearby swimming pool with large windows taking up most of the wall and we lacked any privacy with raised shades so please pick your room and avoid the pool floor and close view of the pool or you will be living in a dark cave. Having said that, It is probably the best place in town to stay with proximity to restaurants and places of interest. Moab rooms cost more than those in nearby towns, but there aren't any nearby towns, so don't expect bargains.

"Hiking in Utah"

5
23/09/2016

Very nice hotel...loved the location..loved the staff...however it was pricey but so were all the other hotels in the area. The hotel had many outdoor patios...one at pool side, one looking down at the pool, one looking to the main street looking also at the mountains, and the other one looked to the North, West, and East with a fire pit! Awesome way to watch the sun rise and set!

"Better best western in a way"

4
22/09/2016

We stayed at the Greenwell BW as well so I can compare the two. This one is the nicer appointed of the two. Bigger rooms with nicer furniture. We did not use the pool at Greenwell. This pool was very nice. Hot tub was big and hot. Pool area had chaise lounges and plenty of towels. The breakfast area was up on the top level and had open area seating with a fire box area. It was really nice. The breakfast was average. Eggs, meat, yogurt, waffles, etc. Nothing too exciting but satisfying none the less. There was a little kids playground out back. Maybe 5 and under as it was small but it would give the kids something to do. The location is right in downtown so no driving to shops or dinner. Parking was included. Again compared to the Greenwell this is the nicer BW but the Greenwell is a fine hotel as well albeit without the extra features. Either hotel will provide a good nights rest so pick one and enjoy a Best Western in Moab.

"Great stay!"

5
22/09/2016

We stayed here for two nights and really enjoyed the quality of the room and bath, sitting area, refrigerator and two sinks. Great central location, yet very quiet. Comfy beds. Large room. Nice breakfast.

"great room &service"

5
19/09/2016

We stayed in the large suite with private balcony overlooking the main street. It had a partial kitchenette with sink, microwave & refrigerator/freezer with ice maker. one room with king bed & second with two Queens, both very comfortable & nicely decorated. the only draw back was there were only stairs up to the room no elevator. Otherwise it was a great experience & Pasta Jays restaurant was great. The breakfast was delicious & you could eat on balcony outside for a great view.

"Look no Further"

5
18/09/2016

This hotel is of a decent quality and certainly the best in town. Pool area well kept and nice, breakfast is a bit of a bun fight and the plastic cutlery and paper plates match the quality of the breakfast but there are plenty of other places to eat nearby. Room spacious and bed comfortable. Wifi pretty good.

"Great location, great property"

5
15/09/2016

The staff was extremely helpful and considerate. A guest complained about music from the business next door and the front desk called over and politely asked the business to turn down the volume, which they did! I was suffering from an injured leg and they were very accommodating by putting me in a room that didn't require a lot of steps. The property is well maintained and the pool area was immaculate. I would definitely return on any trip to Moab.

"Location, location, location"

3
15/09/2016

Moab is a RIP-OFF. Don't get me wrong, Arches National Park is awesome and very beautiful, we just stand in awe of what nature was able to create, but all options of lodging in Moab are soooo expensive that you end up with no choice of having your money's worth except for location. This best western in an average location would've cost at least 1/3 of what actually ended up costing. The staff was super nice, the pool area is great, breakfast also was pretty good but it was very expensive for what if offered after all.

"No Hotel Better in Moab !"

5
15/09/2016

Clean, Clean, Clean Friendly and helpful Staff Large rooms Crystal clear pool Wrap around, second floor sitting balcony Breakfast outstanding - large variety of foods Workout room and laundry great Evening COOKIES ! Plenty of towels in rooms and pool-side We travel US and Europe and this Hotel is one of the best we've experienced.

"A good experience"

4
15/09/2016

This is a really good choice for Moab accommodation. It's so central that everything you need is close by, there are plenty of food options nearby and there is plenty of parking onsite. Our room (229) was clean and well set up and quiet. The buffet breakfasts were good, with quality eggs and ham etc that we haven't found in other Utah stops. The breakfast staff were helpful and were on top of a busy service. Nathan at the front desk was very helpful to us in sorting out some wifi problems we experienced. All in all a good 3 night stay and we'd recommend it to anyone wanting to be in that wonderful area.

"Very Central - Great Base"

4
13/09/2016

Definitely a step up from the standard Best Western hotels. The rooms are more spacious with better quality furnishings etc. We had a ground floor room which faced the car park. Not a problem as we were only in the room for a few hours. The hotel had a nice outdoor pool, a verandah wrapped around the main hotel building with loungers as well tables and chairs. Nice.

"Loved this place"

5
13/09/2016

Great location, very nice staff. Good breakfast, with an outstanding deck area upstairs/outside for eating. Decent pool area, fitness center. Walkable to pretty much everything, and an easy drive to the parks. Only issue was the noise of people above us one night -- and the hotel offered to move our packed luggage to a room upstairs while we were out! Worked out great.

"Excellent"

5
12/09/2016

Was at last minute plan to stay here with out reservation, front desk lady was so helpful and we ending in a suit beautiful and comfortable. I high recommend this property near everything and great breakfast. Thank you so much !!!!

"We will return again!"

5
12/09/2016

Wonderful hotel and staff. Convenient location in downtown Moab allowed us to walk to shops and dining. Staff provided great tips/input on places to dine. We were able to extend our stay another night and keep the same room. Breakfast buffet was very nice.

"Excellent"

5
10/09/2016

We travel frequently throughout the year and always try to stay at a Best Western hotel. The rooms are always clean and breakfast is always great! The beds are the most comfortable we sleep in at chain hotels. I even take a bath instead of a shower because the tubs are clean and inviting.

"Very Accomodating! Great choice if you are taking a tour with Navtec Expeditions!"

5
09/09/2016

Cool, quiet easy to access. Actually, amazingly quiet when you consider the downtown location. VERY accomodating staff - we were able to check in at 3:00 pm in plenty of time for our Arches tour. Navtec Expeditions will pick up here so you don't have to fight the traffic or parking for their tours. We definitely got a very good nights sleep!

"Great Place to Explore Arches , Canyonland and so much more!"

5
09/09/2016

This is a modern, clean, comfortable and busy hotel right off of the main street in Moab. We loved the location. It was very convenient to so many great sites in the area: Arches National Park is just several miles away. Canyonlands National Park and Dead Horse Point are a 30 minute drive. The main street of Moab is filled with great restaurants and interesting shops. We loved being able to walk to everything in the town. Our room (2 queen beds) was quite large and had a microwave and refrigerator and coffee pot. The beds were comfortable and , even though the hotel was completely booked, the rooms were quiet. I had a little trepidation when we were given a room on the ground floor overlooking the parking lot because I thought it might be very loud in the evening. But it was not. Moab is a quiet, peaceful town and also the walls seem very well insulated at this hotel. Breakfast is served upstairs on the balcony. There was plenty of space to accommodate everyone and lots of things to choose from on the buffet. They also have a nice pool area with a jacuzzi. This area does seem a little small for the hotel's customer capacity. All the staff we encountered were friendly and helpful . I would definitely return to the Best Western Plus Canyonlands Inn on future trips to Moab.

"Comfortable, clean, perfect"

4
07/09/2016

I stayed in this hotel for 2 nights and it was perfect to explore the Moab town and the surrounding parks. Its proximity to local restaurants and supermarkets was ideal after having spent a long day in the parks. The staff were all welcoming, the postal service was very helpful, and breakfast, although simple and perhaps lacking in some flavour was open early and had a good range of produce. The rooms themselves were large, very clean and quiet. We made use of the fitness suite and laundry services which were equally clean and very useful. Would highly recommend.

"Great Hotel in Moab"

5
05/09/2016

I do a lot of research when I choose a hotel. This place was not my first choice. This Best Western was available and had decent Trip Advisor reviews so I kept checking it out. I chose it because it looked like a lodge of sorts and it had an outdoor pool right in the middle of downtown Moab. It ended up being a really fabulous choice. The only downfalls were that the lobby is really dated compared to the exterior which at first made me very nervous. It also had a funky system in which depending on where your room was you may have to go up and down a few steps and can't roll a cart to your room. BUT the room was wonderful. It was modern, super clean and had a decent sized window so you could get some natural light in the room. The breakfast buffet was really great and you could sit on the patio and enjoy breakfast. The pool was chilly, but in a pretty setting and the hot tub was honestly the largest hot tub in any hotel I've been to. The staff was very personable as well as had good knowledge of the area. I definitely recommend this place! Enjoy!

"Nice, new hotel, great rooftop porch"

5
03/09/2016

This was a great Best Western Plus. It was roomy, new, had every amenity imaginable. The rooftop porch is amazing with a fire pit, cushioned chairs and pillows and a gorgeous view of the sunset. The air conditioner was slow to respond and noisy during the night but otherwise it was an excellent experience.

"Great resting place for Arches National Park"

4
31/08/2016

This hotel is perfect for those wanting to visit Arches national park. I was pleasantly surprised by the large rooms, strong wifi and comfortable beds. I would highly recommend this hotel for anyone looking for a restful nights sleep and conveniently placed hotel whilst in Moab.

"Best hotel to stay in at Moab and so close to Arches National Park"

5
29/08/2016

We stayed here for 4 nights and had a lovely experience. It's right in the heart of Moab so you can walk to shops and try different restaurants without driving. It has a swimming pool and a big hot tub with lounge chairs. Our hotel room was spacious with 2 queen beds and a couch and a breakfast buffet was included. Staying in Moab is so convenient to the entrance to Arches National Park which was our main reason for staying there.

"Great Stay in a Great Location"

4
29/08/2016

Our stay at the Best Western Canyonlands was comfortable and enjoyable. The staff was friendly, the rooms and lobby were big and very nicely done. The proximity to Canyonlands and Arches were a big plus.

"Great Little Hotel"

5
27/08/2016

This is a great little hotel. Rooms are clean spacious, bathroom wasn't cramped. Served all our need and is conveniently located in Moab. At the center of main dining and shopping area, it's perfect for walking and enjoying this fun little town. Also a shot drive to Arches.

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Sprouty33, Thank you for taking the time to write us a lovely review! i am so happy to know that you had a good time during your stay and we exceeded your expectations! If you are in the area again I hope you will come back and see us! Best Regards, Tricia Grawet Asst General Manager

"Road Tripping"

4
26/08/2016

Great hotel, staff very helpful! Clean large room. In down town area. Close to nice restaurants, next door to 2 different ones. Would stay here again! Bed very comfortable! Very quiet as well. Recommend highly. Nice outside sitting area too!

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello June K, Thank you for the awesome review! It is the highest compliment when a guests says they will stay with us again! I would have to agree that the beds are very comfortable as I actually bought one for my home! I hope you have a wonderful day and can some stay with us again in the future! Best Regards, Tricia Grawet Asst General Manager

"Rooms and location are excellent. Front desk staff not very friendly"

3
23/08/2016

The hotel was very clean, has great sunset views from the balcony and the location within town is wonderful! Lots of restaurants and pubs within easy walking distance. A bit pricey and our room didn't offer a view of anything but the parking lot. Unfortunately, we found the staff to be unfriendly and not overly helpful when asked a question. We will be back to Moab next year but are thinking that we will stay elsewhere.

"Nice location, nice pool"

4
23/08/2016

The location of this hotel is perfect when staying in Moab. Walking to all of the restaurants and shops after a long day of hiking was the highlight of our stay here. Our first floor room was large and comfortable. Our room wasn't fancy, but it was clean. Looks like the hotel common areas may have been updated or upgraded fairly recently. The pool area is well done. We used the pool a couple of times during our stay and enjoyed the oatmeal at breakfast each morning. Good to know that if I ever get a Tesla they have charging stations :)

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Mindi B, I am so happy that you enjoyed your stay and gave us such a great review! We have in fact remodeled all aspects of the hotel in the last 5 years! We do some sort of upgrading each Winter! Our Tesla charging stations are a recent addition and we are so pleased with the outcome! Please come back and stay with us again soon! Best Regards, Tricia Grawet Asst General Manager

"Staff not very friendly or helpful"

3
23/08/2016

We stay more than 2 months a year at hotels and the way we are treated by staff is very important to us. The hotel is clean, and they have an awesome upper patio that you can enjoy the Moab sunset from. The rooms are nicely decorated and the fitness center is your 'usual hotel fitness center'. Lots of dining options available within walking distance. I love Moab and we will be back but will check out other hotels for my next stay.

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Gail E, Thank you for taking the time to write us a review of your recent stay! I am pleased to know that you noticed the cleanliness of your room and that you enjoyed our balcony! I apologize again about the misunderstanding regarding the water in the lobby versus the bottled water in the vending machine and I hope that our email correspondence has cleared that up so you will return to stay with us again in the future. Best Regards, Tricia Grawet Asst General Manager

"Central location + close to Arches"

3
23/08/2016

Very good location. Close to restaurants and shops. 10 minutes by car to Arches NP. Rooms were ok, but do not expect too much. We did not like breakfast. There is no restaurant in the building of the hotel, but you will find several restaurants very close.

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello 635katarzynau, Thank you for taking the time to write us a review of your recent stay. I do apologize that we did not exceed your expectations during your visit. Our rooms have recently been remodeled and upgraded as has our breafast buffet, so I would love to hear any suggestions you may have for us to improve upon them. My email address is [email protected] I would love to discuss this with you at your convenience! Best Regards, Tricia Grawet Asst General Manager

"holiday"

5
23/08/2016

We have been there for 4 nights, great size of beds, rooms, nice friendly and helpful personal. Breakfast swell really good. Beautiful area around the hotel, I mean swimming pool, terrace, lounge, fitness etc.. Really the cleanest hotel I have been in. :)

"Very Friendly, Great Place to Stay"

5
22/08/2016

This Best Western was a very friendly and comfortable place to stay. Inside and out, this hotel was very nice and updated. The hotel staff were all very friendly and helpful. Wonderful breakfast. Situated in the heart of town so very nice to walk around to shop and eat. Keep up the good work Best Western Plus Canyonlands in Moab. Loved the town also and Arches and Canyonlands National Parks are amazing.

"Good central location"

5
19/08/2016

Good location and nice hotel with upstairs restaurant with balcony. Central to Moab, easy to get to Arches, Canyonlands and Dead Horse State Park (this was a great place to go and only $10 entry). The area is fantastic - we stayed here two nights can got to see sunsets and do lots of walking. Staff were helpful - we arrived early so wandered around the town to get our bearings until the room was ready. Rooms were large, well equipped and comfortable. Breakfast was a buffet - fairly standard choices but enough to enjoy including cooking your own fresh waffles.

"Good location, updated chain hotel, reasonable value for money"

4
18/08/2016

Located in center of town, close to cafes, restaurants and shops. Clean, updated decor, good bed and linens, good wifi throughout. Front desk staff warm and respectful. Breakfast OK, pool mediocre. I'd go there again - after checking for other, less expensive alternatives.

"In the center of town"

5
17/08/2016

Hotel was clean, pool was great and the beds were super comfortable. The breakfast room was roomy clean and had everything a person could want. There were even cookies in the lobby every evening. The location was close to just about everything.

"Large rooms, clean, nice outside pool with comfy sunbeds."

5
15/08/2016

This 2 story hotel has a pleasant holiday atmosphere. The rooms are large with, in our case, 2 queens, tv , fridge, desk and seperate sitting area. Bathroom is 2 parts: shower/bath with toilet and sink ; extra sink with mirror, hairdryer and cupboard with ironingboard. Rooms are very clean, they have a lot of lamps, nice deco and of course airco. They really convey a warm atmosphere. Try to get upper floor rooms so you dont hear the upstairs neighbours walk /run/jump! The beds are very very comfortable with super matrasses and lovely cosy comforters. It was the best sleep sofar. Breakfast is complementary and good, with fresh fruit and the usual food. The breakfast room is on the 2nd floor. You can have your breakfast indoor, but also on the terrace overlooking the parking or, around the corner, the swimmingpool. The pool also has a hot tub. There are some 10 sunbeds and they are very comfortable. The hotel offers fresh chocolate chip cookies every evening. The restaurants on main street are accessable on foot. We really liked this hotel, it gave us the possibility to relax after 2 weeks of heavy travelling.

"Beautiful Moab, Fantastic Hotel"

5
15/08/2016

We came to Utah to visit all the National Monuments...this hotel was completely suited for us! The room was just lovely and the staff was amazing especially when we checked in late, you would think they would be tired...we were for sure but we were greeted by a very very happy person! Breakfast was Best Western delicious and the kitchen staff were so warm and friendly, of course it is always a hoot to see the kids go for the waffle machine. Thank you for always having clean rooms and being accommodating!

"Moab hotle"

5
14/08/2016

Great place to stay at while in Moab. Great location in city center. Spacious rooms equipped with all the amenities one needs while traveling. Nice upstairs terrace open to all guests. Very friendly staff, always chilled lemon water and coffee at the reception. Small yet cozy outdoor pool.

"What a surprise!!"

5
14/08/2016

Was expecting ok motel in remote Moab. Not!!!! Canyonlands was a great hotel with everything first rate. They even had a laundry in the basement. Had to be the best place in town. Great location. Close to yummy restaurants and multiple coffee shops. Enjoy!

"Moabulous!"

5
13/08/2016

Great choice for hotel/layover in Moab. Clean, great location, quiet, and great front desk staff. Room was quiet and updated. Slept great and kid loved the breakfast. Look no further if you're spending the night in Moab.

"Homebase to explore the region"

4
11/08/2016

My daughter and I stayed here two nights mid summer. It's location was great, right in the middle of town. We walked to restaurants and tourist shopping. My daughter enjoyed the pool in between other adventures. It was close to both Canyonlands and Arches. The room and breakfast was as to be expected from a Best Western. The price was a bit steep but we were paying for location as much as services.

"Not very kid-friendly"

2
11/08/2016

I traveled far, and with great anticipation, to see this magnificent part of the world. The hotel was average - at most average/plus, but nothing special. What was most disconcerting was the intolerance, in general, to a woman traveling alone with three young kids. The pool was mediocre, and the hotel had little more to offer. Staff were cold and I had the feeling they were always a bit put-out when it came to the kids - not what I was expecting from the family-loving image Utah presented.

"Very good Hotel"

4
11/08/2016

My daughter and I stayed here on a quick 2 day trip to Moab. I never expect too much in a chain hotel - just clean and safe and decent location. This hotel exceeded expectations. The location was great - no need to drive for dinner. Lots of restaurants and shops close by. Room was great. Breakfast area was good. My favorite part was you can grab breakfast and take it outside to a nice patio - love that. Even in the extreme heat of summer in Moab, it's pleasant in the morning and evening. We bought some beer after a hot day hiking and it was really nice to sit outside and have a cold beverage. The pool looked very inviting - didn't make it there but would have liked to. I would definitely recommend this hotel!

"Excellent value"

5
11/08/2016

We used this hotel as our base for three days in national parks country. Our room was immaculate, the staff friendly and helpful, the beds really comfortable and the breakfasts adequate. The hotel is located in the center of Moab for easy walking to Main Street shops and restaurants. Fresh lemon water and apples are always On offer with coffee in the lobby. A plus.

"Great Hotel, Great Location"

4
08/08/2016

This hotel is located right in the heart of all the action in Moab. Great restaurants surround it and there is easy access to all the fun things to do. The hotel is clean, staff are friendly and helpful, the room was spacious and nicely furnished. It was a little pricey, but I expected that in the middle of the summer vacation rush and I was aware of the cost before I booked the room. I would definitely stay at this hotel again on any future trips through Moab.

"Could have been nice"

3
07/08/2016

Room was great--2 sinks. Nice touches such as cookies at night. Wonderful pool. The women at the desk can't even be bothered to answer the phones. Internet is from the 1990's. Breakfast clean and the same every day. Not a lot of healthy options. When we went to the bathroom at night, the overhead light came in and woke us up. When we asked if it could be fixed, we heard, "Well that's the way it is." This could have been a great hotel--too bad they don't know what their staff is doing.

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Valdene K, Thank you for taking the time to write us a review of your recent stay. I am very glad you enjoyed your room and amenities! I do apologize that you had some issues with the Internet during your stay. We do have a 24 hour Internet support center that normally can help fix and connectivity issues our guest may have. If you could send me some more information on your troubles I would be happy to get our IT staff to look into it. I also spoke with our Front Desk clerks about not answering the phone and it turns out that they were out closing down our pool when you called down to the desk. I have also corrected them on the fact that we are able to turn off the "auto on" setting in the bathroom. I sincerely apologize that these issues caused you some inconvenience during your stay. I hope you will come back and allow us to make a better impression on you. Best Regards, Tricia Grawet Asst General Manager [email protected]

"Great hotel but A/C needs to be fixed"

4
07/08/2016

We really enjoyed this hotel. It's in a great location right downtown but still quiet. The breakfast buffet was standard but the outside seating area is fantastic! The pool is great and the hot tubs are big enough for lots of people. The rooms are big with an additional sitting area with a pull out bed. We did, though, have a bad experience with the air conditioner..... It's really, really, really loud!! We had to choose to have it on and be woken up by it or turn it off and not sleep because it was too hot in the room.

"Great beds"

5
05/08/2016

We went to the Best Western Canyonlands Inn in Moab. It was so good. The breakfast on the roof was great with a good view. The rooms were good and the beds were soft. In the front there was lemon water which tasted good and they had good recommendations for the restaurants.

"A wonderful place to stay"

5
05/08/2016

Summary: We are very glad we stayed here. Room: We were very pleased. The room was clean and seemed to be recently updated. Staff: Great. Overall value: Very good. They charged the market rate, and I felt like I was getting my money's worth. Location: Convenient location to Arches / Canyonlands and the center of Moab. Would I stay here again: Yes. No question.

"Moab Adventure"

5
05/08/2016

Second trip to Moab, first time at Best Western Canyonlands Inn. We had a great experience at this hotel. Room was clean, bed was comfortable, staff was friendly and we had everything we needed...even a guest laundry room! Our two teenage boys were safe and sound on their computers at night, while my husband and I walked to restaurants and shops. A great place to stay!

"Great choice for place to stay in Moab!"

4
02/08/2016

Was referred to this hotel by a friend & loved it! Great location, right on Main Street Moab! Close to everything! Clean & reasonably priced. Great breakfast included in the rate. Super helpful front desk staff. (Ask them for discount coupons for some local restaurants!) would totally recommend this hotel!

"Best, Best Western"

4
02/08/2016

There were six adults (mom, dad, 3 teenagers and Gma) who stayed in the family suite located above the Peach Tree restaurant. The room was spacious, very clean and included a well-appointed kitchenette. There was nothing lacking for breakfast choices and the hot items were always fresh and hot. The bonus was enjoying breakfast outside on the pergola covered porch. We were happy to enjoy the pool and it was always sparkling clean. We found the desk staff to be friendly and very helpful. If the chance, we'd return.

"Excelleny accommodation"

5
02/08/2016

Nice big rooms - able to spread out for a change. Loved the double bathroom vanity and super coffee making facilities. Definitely a big plus for those of us who wake so early in the mornings and need a coffee fix.

"The Best Best Western"

5
01/08/2016

I wish all Best Westerns were as nice as this place in Moab. We had the large room with a sleeper sofa and two queen beds and couldn't have been more comfortable. Also, thank you for not having pets at your hotel. I'm not into sleeping in a bed where a pet has been before me. The staff was very helpful and cheerful.

"Nice stay in a great area"

4
01/08/2016

Super convenient location in the middle of town with shops and restaurants in walking distance. Local discount coupons offered by an unusually pleasant hotel staff. Convenient parking and a nice pool.

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello John B, Thank you for the review of your recent stay! It's awesome to hear that you enjoyed your stay and our staff exceeded your expectations! Please come stay with us again soon! Best Regards, Tricia Grawet Asst General Manager

"Fun in the Desert"

5
31/07/2016

We stayed at the BW Canyonlands in Moab to get out of the summer heat for 2 nights since we were camping. What a fun and relaxing place to stay! They have a pool with lots of outdoor seating, yummy cold treats in the lobby, clean and comfortable rooms, delicious hot breakfast with outdoor patio seating, helpful staff, and are in a great location in downtown. Would stay again and recommend if in the area.

"DISABILITY ALERT"

4
30/07/2016

Very nice facility in the heart of the Moab restaurant area. However, about half the rooms on each floor, are located About half of each floor's rooms are located on the lower level, four steps down from the elevator. So, try to score room on the same level as the elevator, otherwise you'll be hauling your bags up and down stairs.

"Amazing staff and beautiful rooms"

5
28/07/2016

Even though this is a chain hotel, the staff in Moab truly step up the establishment for a lovely experience. Staff are caring and attentive and really go the extra mile to make your stay great. I have been here twice within the past 6 years and never once has the service wavered. The rooms are clean and functional with enough room for everyone to stay comfortably.

"Great hotel in heart of downtown"

5
27/07/2016

Met by friendly front desk help. We stayed in one of the family suites and it was spectacularly appointed. Perfect for our traveling party of six. Much nicer than I anticipated. Breakfast had your typical hot offerings but they were all fresh. Pool area is very nice and kept neat.

"Great base for Arches "

4
26/07/2016

Our family of four used this hotel as a base for Arches. It is in great location in Moab, close to shops and restaurants. Request a top floor room to minimize noise. We found all the employees to be pleasant and helpful. The cucumber water, apples and nightly cookies were a very nice touch. Our kids loved the beautiful pool and hot tub area which was so welcome after the heat at Arches. Our room was huge and I love the layout which included two sinks, with one located outside the toilet area. The colors and decor are slightly dated but not a big deal. Complimentary breakfast each day offered extensive choices, was well staffed and tasty. All in all, a good stay.

"Nice, clean, well appointed hotel"

5
25/07/2016

This hotel was easy to find, right off of the Main Street in the middle of town. We weren't bothered by any noise. We parked our car in the free car park outside without a problem. We were quickly checked in after our long drive down from SLC. I noticed they had some cold water, coffee & fruit for you to help yourself to in reception. The pool looked inviting, but we never got there. The room was large with everything we needed, including 2 sinks. There was a refrigerator with a small freezer compartment, coffee making facilities, free wifi which I managed to use to FaceTime family both in the morning, and the evening. The beds were comfortable & the air conditioning wasn't overly noisey. We had the complimentary breakfast on the 2nd floor, which ran 6-10. There was a choice of 4 hot options, ham, scrambled eggs, bacon & potatoes, as well as make your own small waffles. Coffee, hot chocolate, a range of 4 juices, cereal, some fruit, bread items & pastries, & yoghurt were also available. We used the safety deposit boxes at the front desk, as there were no in room safes. Would definitely recommend this hotel if you are in the area.

"Nice place"

4
24/07/2016

Don't let the Best Western logo fool you. This hotel is lovely. Western decor from horses to saddles, it is conveniently located in the center of downtown Moab, walking distance to restaurants and shops. The room was clean and very spacious with the obligatory flat screen TV and a big overstuffed easy chair with Ottoman. For Moab, it is pricey but Colorado and now Utah is jam packed with tourists and rooms are hard to come by. The staff seems very nice .

"Great value given Moab prices"

5
24/07/2016

Staying in Moab is expensive. However, with this understanding, our stay at the Best Western Plus Canyonlands Inn was excellent. Pool and spa were fun. Staff was very friendly and helpful. Hallways decor was a bit dated, but the room was quite nice.

"overcharge"

2
23/07/2016

my wife and i are both seniors over 65 and members aarp. i am also a veteran with membership all veteran organizations. when asked is any discounts available as such ??? no ... it is 23000 a room and no discounts. as the wife is handicapped and it was late i had no choice and it cost 230.00 i felt that best western could have bent some... even a little and this comment would not have been neccessary. we just wanted to do a bit sightseeing around maob.

"Very Nice "

5
22/07/2016

This is the nicest place we have stayed in Moab. The rooms were very clean, and I liked the shampoo. I never like the shampoo. We will stay here again. Good breakfast too. It's also centrally located in town.

"Very nice touches for the guests"

5
21/07/2016

In downtown Moab, this motel is close to a lot of restaurants and Wells Fargo Bank is kitty corner to the Inn. It was a very busy place when we were there, with a lot of guests using the pool in 107 degrees Fahrenheit heat. We liked the arrangement of our room. It has 2 sinks, 1 in the bathroom and another outside of the bathroom so if there are 2 or more guests they have 2 places to get ready. The breakfast buffet had a good selection of items, and the staff checked often to make sure items were refilled and the counters clean. They use paper plates and plastic utensils.We liked having the full sized containers of Greek yogurt and the fresh fruit. The buffet is upstairs on the second floor where guests can enjoy the morning sunlight shining on the red cliffs. Planters of blooming plants help to make it very pleasant. Another nice touch are complementary fresh baked cookies, still warm, as an after dinner treat, and when we visited there was a bowl of apples and icy lemon water in a dispenser in the lobby. Coffee and tea are also available. There is bike storage and bike repair areas in the basement as well as a place to fill water containers. All in all we had a very nice stay while we visited The Arches and Canyonlands National Parks.

"Great place to stay in Moab"

5
18/07/2016

this hotel is right in the middle of all of the food in Moab. They provide secure bike storage as well as a room for repairs. We used the pool everyday and the breakfast was a pleasant surprise. Our room was very clean and comfortable.

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Joesph G, Thank you for the recent review of your stay! I am very happy that you had a great time here and that you loved our bike storage! It is a great way to make sure your bikes are safe and sound and our rooms don't get the wear and tear of bicycles in and out of them! I hope you get to return again very soon! Best Regards, Tricia Grawet Asst General Manager

"Nice Hotel"

4
18/07/2016

Typical Best Western. Room was nice and well equipped with comfortable beds Good location in inner city. A vast number of restaurants nearby Complementary breakfast was fine (much better than some breakfasts you have to pay for) Only parking might be improved. You have a large number of slots dedicated to Tesla which is fine but you should not arrive late or you may have difficulties to get an available slots Otherwise highly recommended for families Will come back again

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Ludovic P, Thank you for taking the time to write us a review of your recent stay! I am very happy that you had a good time in Moab and enjoyed our Hotel! Yes, we do have 4 spaces for Tesla, which only 2 of them are strictly dedicated to Teslas. Unfortunately being in the Center of town we do have limited parking. If you should have this problem the next time you come, please let us know and we will do all we can to make sure you have a parking spot. Best Regards, Tricia Grawet Asst General Manager

"Better than Average"

4
17/07/2016

Well located and comfortable in the middle of town. Nicely decorated rooms with split bathrooms and very comfortable beds. Breakfast is included and is typical. Nice pool area. Close to all restaurants and activities. Good choice!

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Catherine H, Thank you so much for taking the time to write us a great review! I am thrilled to hear that you enjoyed your stay and were satisfied with your room! Please come see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Pleasantly surprised by the quality of this hotel!"

5
16/07/2016

I have been pleasantly surprised by this hotel from the moment I walked in the door. Lemon water and apples in the lobby, everything has been clean and in excellent order. The rooms are nice, with some lovely artwork throughout the hotel. The pool is inviting and the hot tub is a double-decker with a waterfall in it! The complimentary buffet breakfast is very good, with a nice variety and really beautiful outdoor seating. The staff is friendly and courteous and it is right in the exact center of town with a whole bunch of restaurants and shops just outside, plus the Moab Information Center right across the street. I don't know what I was expecting, but whatever it was, they have exceeded it!

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Alison S, Thank you for taking the time to write us such a great review! We are so pleased that your experience with us has exceeded your expectations! Our owner will be so happy to know that you loved the artwork and decor as she does all the decorating and selecting of artwork herself! I sincerely hope you are able to return to Moab and stay with us again soon! Best Regards, Tricia Grawet Asst General Manger

"Organic APPLES!"

5
16/07/2016

they had organic apples in the lobby and good quality tea, eco friendly soaps, and breakfast that had almond milk option. I like the consideration of people who try to eat and have non toxic items. the location is right in the middle of town, and the decor was very cool.

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Farzaneh M, Thank you so much for the great reviews! I am so happy that you were pleased with all the little things like the apples and soap! We have been trying to make our breakfast healthier and Almond milk is definitely popular! I hope you are able to return to Moab again in the near future! Best Regards, Tricia Grawet Asst General Manager

"Awesome"

5
16/07/2016

This place is totally modern, clean and upscale. It has everything! It is in a perfect location in Moab. The pool and the free breakfast were terrific. The staff was helpful and professional. I would recommend this hotel without reservation!

"Lovely 2 night stay"

4
15/07/2016

We stayed at the Canyonlands Inn as part of an escorted coach tour. There were some lovely touches here. Cool lemon water you could help yourself to in reception, cookies likewise. The room was spacious with two large beds. Immaculately clean. There were coin operated washer and dryers in the basement for a very low cost. Our room was quietly located and we slept well. Very central to shops and restaurants. The only reason for not giving 5 stars is that we were surprised at the use of plastic cutlery and paper type plates at breakfast.

"Excellent service and clean Hotel"

5
11/07/2016

it was wonderful experience during two weeks travel around 5 national park in western USA. I was surprised by nice and clean atmosphere and staff's kindness. Also it was quite new and better quality of modernized hotel like four star hotel. Food was excellent and variety of free breakfast I ever had. I like this hotel and I would definitely recommend this hotel to tired travellers who are looking for good hotel.

"one of the BEST best westerns"

5
11/07/2016

Thanks Wendy, for your help, kindness ---and upgrade! :) Appreciated it all. This is an exceptional Best Western & the best place to stay in Moab. The attention to detail in every area makes it an excellent place to stay & enjoy. Centrally located to all restaurants and shoppes, it also has a nice pool & spa and the pool towels were always refreshed. Breakfast was a cut above most BWs also, and we loved sitting on the roof top lounge to enjoy it. I have to stay in Marriott's for work & this BW reminded me of some of them. While the rate is higher, the quality reflects it. We love Moab & stop here on most summer out west road trips. So we've stayed in other places in Moab when this one was sold out, and there's no comparison. For next year's road trip, I will definitely make this reservation first to assure we're able to stay here again. Bravo, BW Canyonlands!!

"Good choice for Moab townsite"

4
10/07/2016

We stayed at this hotel as a family and used it as a base for our exploration of Arches and Canyonlands National Parks. It has a great location, with many restaurants and shops around and the amenities (free breakfast, wireless access, and laundry facilities) were good to have after being in more remote areas prior to this part of our trip.

"so nice and restful"

5
08/07/2016

This place was fantastic. desk was courteous and helpful. cookies were in the lobby. Full breakfast buffet was awesome. rooms were so clean, cool, and the beds were great. after canceling two motels we stayed at on our way to Albuquerque it was nice to finally get a good motel and a good nights rest. So glad we found this one

"Great place and great location"

5
07/07/2016

This is one of my two favorite hotels in the Colorado Plateau area. The hotel is extremely well maintained, the rooms are large and the breakfast buffet is excellent. Cold water, apples and cookies in the lobby...the staff are wonderfully accommodating. This hotel is ideally situated for shopping and restaurants in downtown Moab.

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Lawrence M, Thank you for writing us a wonderful review! It is an honor to know that we are one of your top hotels! I will be more than happy to pass your compliments on to our staff! I hope you are able to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Very nice location"

4
06/07/2016

The hotel is fine and is the perfect location for exploring Moab. We had booked mountain biking tours, National Park tours and rafting. This location was close to everything and many restaurant and shops were close by.

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Marilyn L, Thank you for writing us review of your recent stay! It is always nice to hear that our guests had a good time during their vacation! Please come again soon! Best Regards, Tricia Grawet Asst General Manager

"Wish all hotels had the same room set-up"

5
05/07/2016

I really liked this place (the only complaint was I wish the refrigerator was colder). The layout was great and very functional. There was a couch, a chair and ottoman, two sinks/vanities, a desk, and a bench with shelfing below. I was very happy with our choice. It's centrally located, the breakfast was fine (only wished they had some bagels) and parking was easy also. The only thing that didn't make sense to me in such a well laid out hotel was the four steps in the middle of the 2nd floor which made using a luggage cart impractical. However, this was not a big deal, but if it is to you a 1st floor request may be best. This hotel along with another choice we made in Springdale were my favorites during our 4 hotel stays during our vacation.

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello TIA1966, Thank you for taking the time to write us such an amazing review! It is an honor to know that we became one of your favorite hotels during your vacation. I have to agree that when they designed the hotel there wasn't a lot of thought put in to guests having to get luggage to the 2nd floor rooms, however we remedied that by installing a 2 way elevator and now only some of the rooms on the second floor require maneuvering stairs to get to them. We hope to see you again soon! Best Regards, Tricia Grawet Asst General Manager

"Will Return on all Future Visits"

5
02/07/2016

We loved this hotel! We had one of the three Family Suites (aka Apartments) and it truly was the icing on the cake to an amazing visit to Moab. The facility is spotless, the location is perfectly central to everything, the breakfast is hearty and has plenty of options, the staff was friendly and helpful, and the parking was always available. I cannot imagine a visit to Moab without staying here in the future!

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello MNFamof5, Thank you so much for this amazing review! It truly is an honor to know that you will stay here for all your future visits! We have tried very hard to make our breakfast stand out ao it makes me happy to hear that it is! I will also be more than happy to pass your compliments on to our staff! I hope you are able to return again soon! Best Regards, Tricia Grawet Asst General Manager

"Very good hotel except for the breakfast"

4
02/07/2016

Right in the centre of Moab with good restaurants right outside, this is a generally excellent hotel. We booked the presidential suite (and had forgotten we had, so it was a nice surprise when we arrived!) and it was fantastic: huge living area, proper kitchen area, vast bed with a stand-alone tub and a separate shower/toilet, with excellent air con. Public areas were good, the pool area was nice, and the breakfast area, including an upstairs deck, was large and very pleasant - the deck was nice for the evening in particular. The downside was the awful breakfast arrangement. Plastic cutlery and paper plates are a massive misjudgement in a hotel charging over $200 a night. It smacks of working down to a cost rather than meeting the standards of the rest of the hotel. It didn't help that they were flimsy either, with a knives barely capable of cutting a rock hard muffin. Unfortunately, whilst the food choice was wide, the quality of some it dived to the level of the cutlery; the bread product - never a strength of US hotels in fairness, unless you can get a decent bagel - was dire, They really need to do better - it nearly made this a three star review. Other than that, great in every respect. Moab is a nice little town, full of decent eateries: Spoke and The Peace Tree Café stood out for us. Pasta Jays was good by the standards of American Italian restaurants (they are not the same as Italian eateries in Italy - overdone portions, less subtle flavours etc), and we had great coffee from Moab Coffee Roasters. The town is as hot as hell in June - 106 when we arrived - but is a perfect base for all kinds of exploring.

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Egbert_B, Thank you so much for the wonderful review of your stay! The Presidential Suite is definitely one of the best rooms in the hotel! We just remodeled the bathroom shower and put in a new deep tub. Just a note on why we use the recycled plates and cutlery in the breakfast room. Our reasoning behind it has nothing to do with money, is that we live in a desert that tends to have drought issues. We believe we are helping the environment by not wasting so much water with using a dishwasher for the plates and cutlery. In turn, we do use recycled Earth Choice cutlery manufactured from plant materials and the plates are biodegradable Bagasse plates which are made out of recycled sugar cane stalks. I hope that bit of information helps to answer why we do not use the traditional plates and cutlery. Please come back and stay with us again soon! Best Regards, Tricia Grawet Asst General Manager

"Excellent location, big rooms"

4
30/06/2016

My family stayed here for 2 nights in June 2016 while visiting Canyonlands, Dead Horse SP and Arches. We were pleased with the hotel as it is right on the main street in Moab so can walk to many restaurants and stores. Parking was ample as well. The hotel seems to be quite new and everything was clean. Rooms were large and having 2 adults and 2 children in the room wasn't nearly as tight as some other hotels. We did laundry there and had no issues at all with the washers and dryers. We used the pool/hot tub areas both evenings. Although quite nice, they aren't quite what you'd expect based on the pics on the website. The pool is very small but that's due to the limited space they have to work with in town (no complaints there). My only complaint is that we were at the very end of the hall on the first floor and there is a bar/club just across from the parking lot with live music. On Saturday night it was quite loud when we were trying to get sleep before an early day the next day. I had to turn the A/C down low so it would stay on to drown out the noise. Lucky for us they didn't seem to have any live music on Sunday night so it wasn't an issue. Complaining would have done no good as we certainly weren't going to move rooms at 11pm. It would have been nice to know that in advance so I could have asked for a room on the opposite side of the building or closer to the front. Anyway, great hotel and I wouldn't hesitate to stay there again! I LOVE Moab!

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Mark A, Thank you for taking the time to write us a great review! It is wonderful to hear that you enjoyed your stay and would stay with us again! Our ultimate goal is to get new guests and make them come back time and time again! The noise from the Rio, across the street, varies from night to night depending on what entertainment they have scheduled. Next time make sure to request a room that is South facing and you will most definitely get a quieter spot! Best Regards, Tricia Grawet Asst General Manager

"very nice stay"

5
29/06/2016

what a wonderful hotel right in the middle of Moab. The decor was very pleasing and the bed very comfortable. i like that many of the attractions in Moab were within walking distance. I would recommend staying here while visiting the area.

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Dennis M, Thank you for taking the time to write us a review of your stay! It is always nice to hear when our guests enjoy their stay! Please come see us again soon! Best Regards, Tricia Grawet Asst General Manager

"Excellent Choice When Visiting Moab"

5
29/06/2016

We stayed in a 2 Queen room which had a mini-refrigerator and couch for 6 nights during early May 2016. We found the location of the property very convenient - Easy walk to many restaurants in Moab. The room was comfortable, and cleaned every day. The free breakfast was convenient because many of the activities we scheduled started between 6:30 and 7 AM. The room was quiet at night, and we went to sleep early and exhausted from all of the hiking, biking and other activities we did. Our favorite part of the hotel was the roof top from which you can see mountains on all sides. It was a lovely place to relax at the end of the day with an iced coffee (Moab Coffee Roasters) and quesadilla (Quesadilla Mobilla). The rooms have free wifi, and the wifi also reaches most of the sections of the roof top. The front desk staff, the housekeeping staff and the breakfast staff are all very friendly. There is a self pay laundry in the basement and it was clean. If we return to Moab in the future, and I hope we do, we will definitely stay here again.

MoabHotelier, Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello marmal0509, Thank you so much for the positive review of your stay! Staying 6 nights you really get a taste of what a hotel is inside and out and it makes me so very happy that we exceeded your expectations! The rooftop deck is also my favorite part of the hotel and it definitely makes for a lovely lounge area at dusk. I hope you get to return to Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Great Place to Stay in Moab, Utah"

5
27/06/2016

Visiting the National Parks near Moab--Canyonlands, Arches--can be a very hot business, but the Best Western Plus Canyonlands takes the heat away not only with the air-conditioning, but also the 24/7 water in the lobby, fresh-baked cookies in the afternoon, and even 24/7 coffee in the lobby. The location is great since it is on the main street of Moab and has a wonderful restaurant--Pasta Jay's--right in front of the hotel. The information center for the National Parks is across the street from the hotel. This was our second visit to Moab and we never considered any other hotel but this one. I have to add that the breakfast included in the stay is the most generous we have seen--hot and cold cereals, eggs, waffles, breakfast meats, potatoes, all kinds of juices, hot chocolate, coffee, yogurt. All included.

"Decent place right in the heart of Moab"

4
27/06/2016

Stayed here for three nights in a 2 Queen suite on recent trip around several National Parks. Hotel is right in the centre of Moab with plenty of restaurants and shops within easy walking distance. Arches is a 10 minute drive away, Canyonlands Islands in the Sky starts about 30 mins away. Room was fine and pool/hot tub were good. It's not exactly a place full of character but I'd rather have a decent room and good facilities anyday. Nice that reception had free coffee available all the time with fruit/cookies during the day/evening. The included breakfast was OK - avoid the coach trips - but the plastic plates and cutlery were a bit naff for what is otherwise a really rather good hotel. We'd stay here again.

"Great Stay at Best Western Plus Canyonlands"

5
26/06/2016

We really enjoyed our stay at the Best Western Plus Canyonlands. The hotel location is within walking distance of several restaurants, shopping, etc. Continental breakfast was good, too. We would definitely stay at this hotel in the future.

"Wonderful place to stay in Moab"

5
25/06/2016

Picking a hotel in Moab is hard - there are like 9 Best Westerns or something like that plus a bunch of locally owned hotels, plus a new Fairfield Inn by Arches, plus a new Hilton going in right in town. Well, with all that - I think the B/W Canyonlands is your best bet - this hotel is clean, modern, friendly, and overall just great. The rooms are modern, the pool area is great, and the included breakfast was very, very nice. I'd compare this hotel favorably to most others in Moab and think it's a great option for travelers. Bonus is that Pasta Jay's is right in the parking lot! Go there if you want a good meal.

"Lovely Lodging"

5
21/06/2016

My husband and I loved this hotel. The rooms are spacious and comfortable. The outdoor pool and hot tub are situated just off the lobby; was a beautiful spot to relax in the sun. The proximity to Peach Tree Cafe makes this hotel even more inviting!

"Great location, Great staff, Bad Breakfast"

4
20/06/2016

This hotel has the best location a hotel could have in Moab. Totally centrally located with all the shops, restaurants and galleries around it. In general Moab is a beautiful small town and the Best Western Plus is a small jewel in this small town. The staff at the reception are all very effective and friendly and the make everything possible to make your stay nicer and with less troubles. The rooms are spacious but nothing really too extravacant. The room 111 faces just the back parking lot which is not good to awful. The worst experience with this hotel was the breakfast. Guys whould you please get some more quality stuff for your breakfast buffee???

"Not Your Typical Best Western"

3
19/06/2016

This hotel is very pretty, located in the heart of town and you can walk to everything. The staff and everyone we encountered in Moab were so pleasant to talk to. Only downside is it is a pricey place (this may discourage some travellers), we would stay again next time we visit.

"Pricey, but worth it!"

5
19/06/2016

We decided to stay here to visit Arches National Park. The location is in a prime spot with free parking. Numerous shops, restaurants and bars are within a walk out of the front door. The pool and hot tubs are extremely nice. Staff was extremely friendly. The laundry room even had a couch for you to sit on!!!

"great place to stay"

5
19/06/2016

In the middle of downtown Moab located near all the shops and restaurants and a short drive to Arches National Park. One of the nicest laundry facilities we have come across almost halfway into out trip.

"Very Nice Hotel but On the Expensive Side"

4
19/06/2016

This is a very nice hotel located centrally in the city. Easy walking to shops and restaurants and the visitors center. Property is clean, rooms clean and comfortable. Beds are also comfortable. The cost of the room was pretty pricey but probably paying for the location.

"Superb Service, Pool, Breakfast"

5
18/06/2016

I was very impressed with the staff at this hotel. They let us all (a group of 19) store our luggage there for five days while we were on a river trip and were very gracious in accomodating us when we had to store it early in the morning, and all pick it up at once. I enjoyed the pool. The breakfast was very good, with eggs, breads, breakfast meats, etc. The view is great from the breakfast patio. I don't think any of the rooms have a view, and we stayed on the first floor for the first part of our trip and on the second later, and both seemed comparable. I was particularly impressed with the front desk, which was very solicitous. For example, there was an elderly man who was organizing his travel due to a medical emergency, and the woman at the front desk offered to drive him to the airiport herself. I found that quite incredible.

"Quite Good and a bit overpriced."

4
18/06/2016

Nothing really wrong and much right here. Breakfast was quite good, the bed and room excellent. The staff was pleasant and effective, though not overly friendly. Overall,it just felt about $20 per night overpriced.

"A great value in the heart of beauty!!"

4
17/06/2016

Prices in Moab are noticeably high all year round and this best Western location is a great value. The rooms are spacious with free Wi-Fi, fitness center and a beautiful pool. It's only a 15 minute drive from Arches national Park which is probably one of the most beautiful places on earth. If you're using best Western rewards make sure that you use the free tablets that they have on the side of the checking counter to make sure that you get your $50 off coupon.

"Very nice hotel"

5
15/06/2016

Located right downtown, check in was fast and clerks very friendly. Our room was on the first floor looking over the pool. the room was above average for Best Western. The bed was comfortable and the bath clean and well stocked. Breakfast was very good and you could sit inside or on the porch looking at the view which was great.

"Quality Hotel"

4
12/06/2016

Quality Hotel, comfortable and quiet. Excellent location, in the heart of the town. Spoke on Central, Pasta Jays and Peacetree restaurants, all within a minutes walk and all excellent food. Moab is a lovely town well worth a visit on any Canyon tour. Brilliant for Arches National Park

"Great room, nice pool area, good hotel"

4
10/06/2016

It's a little pricey, but it's a good hotel in this area and a great base for exploring the recreational areas and the National Parks. The room was enormous, well appointed, and had excellent lighting. It was clean and the beds were comfortable. We had some noise during the night, and in the hallways, you could hear what everyone had on their televisions. But within the rooms, things were fairly quiet. The laundry area is down stairs and tucked away, which felt a little odd, but it's a bright space with lots of large machines. We used it and found it to be a great amenity. The pool area is very nice with a large hot tub area and a very refreshing pool. Towel service is right near by and it was a nice feature. The front desk staff at check in, during the stay, and at check out was great. They called us after we left to report we'd left something in the room. They were all delightful folks. Very helpful with restaurant selection and local attractions. The breakfast was nice but crowded. The space seemed too small. They have wonderful outdoor seating and we thought the balcony areas were lovely. It's a nice place to stay in this area. We found the hotel to be a bit on the high side, price wise, so the value isn't great, but we enjoyed our stay.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello TripTipDad, Thank you for writing us a great review! I am so happy to hear that you enjoyed your trip to Moab and you liked our hotel! Please come back and see us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Stay at this hotel!!"

5
09/06/2016

This hotel is awesome! Matt, the front desk agent, arranged an early check-in for us. He was very friendly and had fantastic customer service skills! The breakfast was tasty! There was a nice variety of foods. The 2 gentlemen in the breakfast area went out of their way to keep the food fully stocked and tables cleaned. They were very nice, too! The breakfast space is large and has plenty of seating to accommodate everyone. There was seating available outside as well. The sleeping room was very clean and spacious. I highly recommend this hotel!

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Angie C, Thank you so much for the awesome review! Matt is a fairly new staff member so it is so amazing to already be getting compliments on him! I will be more than happy to pass on your compliments to him and our breakfast room staff! I hope you get to visit Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Moab in the Fall"

5
09/06/2016

Been to Moab twice & stayed here both times, once in early November & once at Thanksgiving. Convenient & clean, great breakfast spread, helpful staff. Good outdoor area up top to enjoy an after dinner beverage. Can't comment on noise described by other reviewers, as the hotel was not quite full. Downtown location is a plus, as most everything seemed to be within easy walking distance. We would definitely go back.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello DandE52, Thank you for taking the time to write us a review of your stay! The times you have been to Moab are actually the best time to come in my opinion. Fall in Moab is a wonderful time and is one of our best kept secrets! We hope to see you again this fall! Best Regards, Tricia Grawet Asst General Manager

"Perfect"

5
08/06/2016

We stayed here for one night as we were visiting Arches National Park and we loved this hotel, it was clean, spacious and friendly, just what we need at the end of a long drive from Bryce Canyon. There were cookies and coffee in the lobby, a nice pool area and a basic buffet breakfast. It is right on the main street of Moab near restaurants, shops etc. I would definitely recommend this hotel

"More like Best Western Minus"

2
08/06/2016

Over priced, noisy hotel with thin walls & the noisiest A/C we have ever heard, cycling on & off all night long. Thin walls & the worst eggs EVER at breakfast just added to the experience. Staff marginally friendly. Do yourself a favor & choose another place.

"Lovely hotel with good staff,highly recommended"

5
07/06/2016

Arrived at hotel a bit early but the room was ready.Excellant staff and the room was beautifully furnished.Moab was a great town to stroll through with lots of interesting shops.Very handily placed for Arches National park.Only problem was we are tea drinkers and there were no tea bags in the room refreshmants.

"Another great place"

5
01/06/2016

We stayed here in Moab and were very happy with everything. Good clean room with Good bedding etc. Very central for dining, free breakfast, launderette. Helpful and friendly staff.no complaints at all everything great.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Nellagee, Thank you for writing us such a great review! It is so nice to hear that you had a great time with everything here in Moab. I will be more than happy to pass your compliments on to our Management and staff! Come see us again soon! Best Regards, Tricia Grawet Asst General Manager

"very nice hotel in downtown Moab"

4
29/05/2016

very nice BW hotel in downtown Moab close to good dining and shopping. Very large and nice breakfast area on second floor with comfortable open air dining. Good breakfast selection. Nice little ice cream shop across street. Friendly staff and nice rooms.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello mmiller007, Thank you for taking the time to write us a review of your recent stay! I am so happy to hear that you enjoyed your stay and our staff exceeded your expectations! I hope you are able to come enjoy Moab again soon! Best Regards, Tricia Grawet Asst General Manager

"Look no further!"

5
22/05/2016

We booked 3 nights during our stay in Moab. The hotel is fantastic both inside and out. It's located about 12min from Arches NP and is in the heart of Moab restaurants and shops. There are many other hotels closer to Arches, but this one is worth a few extra minutes. The rooms are very well appointed with plenty of outlets, USB chargers, and even has individual reading lights over each bed. There is a nice size fridge in each room. Just off the lobby, you can find a microwave and utensils for late night snacks. We found the complimentary breakfast to be perfect: eggs, bacon, potatoes, breads, cereals, fresh fruit, etc. There is a wrap around deck and balcony which has ample seating (some with outlets) for eating breakfast, or just enjoying a nice evening around the fire pit. You have a view of the red rocks and nearby mountain peaks from all angles. The pool area is really lovely with a nice pool, dual hot tubs, and plenty of shaded seating. The hotel has a few split levels, so you have to walk up/down 3-4 stairs in the middle of the hallway on each level. If you have a problem with stairs or don't want to drag your luggage up/down, then you should ask for a room that is located on the same level as the main elevator.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello ScarletAndGrey, Wow! Thank you so much for writing us such an amazing and informative review! It is so nice to know that you have noticed all the big things we have done and all the small things as well! We try and remodel something, if not multiple things, each Winter. Please come back and stay with us again soon! Best Regards, Tricia Grawet Asst General Manager

"Nice hotel for downtown Moab"

4
21/05/2016

This hotel is a bit picey but our rooom was large and roomy. As mentioned before in other reviews, I would not recommendation a room over looking the pool! Breakfast pretty standard. Close to many restaurants and gift shops.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello barbh234, Thank you for taking the time to write us a review of your recent stay! We do have a wonderful location and I am thrilled you enjoyed your room! Unfortunately Moab is a vacation destination and can be pricey at times, however we do research every day to make sure our prices are in line with comparable hotels in town. I hope you are able to return and visit us again soon! Best Regards, Tricia Grawet Asst General Manager

"Beyond expectations"

4
21/05/2016

We stayed here for 2 nights and could have stayed longer. The hotel and pool were lovely. Room was comfortable and clean. Great location, within walking distance of a choice of restaurants and cafes. We rented some bikes and did the slick rock mountain bike trail from here and also visited Arches National park. Would return here for sure as there was plenty to see and do in Moab

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Hcopeland88, Thank you so much for your positive review! Our location is definitely unbeatable in Moab! We strive to be top-notch when it comes to cleanliness so it is wonderful to hear that we are succeeding! Please come back to Moab and stay with us when you have more time to experience all of our other amazing activities! Best Regards, Tricia Grawet Asst General Manager

"Great location near all restaurants!"

5
21/05/2016

We spent three days in Moab exploring the Arches and Canyonlands Parks and stayed at this hotel which was great to come home to in the evening! Near everything ! Rooms great size and clean, good breakfast , nice pool, friendly staff and absolutely no complaints, recommended!!!

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Lindakot, It is so nice to hear how much you liked our Hotel! Having no complaints when you come to a hotel can sometimes be a rare thing so I will definitely pass your compliments on to the staff and management! Have a great day! Tricia Grawet Asst General Manager

"Great value, EXCELLENT room, FANTASTIC STAFF!"

5
18/05/2016

The best hotel to stay at in Moab, hands-down. If you are a mountain biker, this is the place for you. Most secure storage facility for your bike and a repair room with stand to boot. Central location is great for visiting your favorite bike shop or brewery.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Glen R, Thank you for the great review! Our bicycle storage is such a great thing because it protects our rooms from the wear and tear from the bikes and it also gives guests a place to securely keep them so they you don't have to worry about theft or damage. We hope you get to come bike again soon! Best Regards, Tricia Grawet Asst General Manager

"Nice Town, Great Hotel"

5
17/05/2016

My husband and I planned a trip to Moab to hike and mountain bike. We stayed three nights at this hotel. It is the perfect location for visiting Arches, Canyonlands and Dead Horse State Park. It's at the beginning of town and just off Main Street. It is within easy walking distance of many little shops and restaurants. Our room was very nice with plenty of space and a good size in-room refrigerator....good for keeping cold beverages and snacks. We used the pool area our first day....not too many lounge chairs, but it is a well taken care of area. The free breakfast provided every morning was very good......they had many choices. I would recommend staying here.

"Great Hotel"

5
15/05/2016

I stayed in a suite with my family for a week. Great hotel, great location and fantastic staff. This is THE hotel is your going to Moab. The Peace Tree and Pasta Jay's are very good places to eat. We rented RZR's for the week and used them as our transportation and hit every off road trail.

"Good Stay Nice Hotel"

4
13/05/2016

Spent a night in Moab, and this hotel is in a perfect spot. Very nice facility, no complaints. Little pricey, but I expected that. Did not get the chance to use the pool, but looked well maintained. Plenty of bars and restaurants in the area. Walking distance to just about everything.

"Nice hotel"

4
13/05/2016

We stayed just one night here, passing through on our journey between Phoenix and Vegas. Our rooms were clean spacious and very comfortable. Staff were very friendly and welcoming. The only thing I would say is that breakfast was a bit chaotic! It was raining and cold so eating outside wasn't an option but there was not enough room in the dining room for all the guests so our party of 4 had to be split and grab a seat when we could. That said there was a good selection to choose from and the hot choclate was very good!

"Pricey"

4
11/05/2016

The staff was welcoming and attentive to our needs. The room was very clean, and smelled fresh. The bed was comfy and we had plenty of nice pillows. Breakfast was hot and fresh, and quite tasty. We actually ate on the upstairs balcony. It was a lovely experience overall, however it was a bit pricey. Perhaps given the touristiness of the area, it wasn't out of line with the rest, but more than I expected just to sleep. Overall, a good experience and I would definitely stay again.

"hotel okay, booking.com/hotel relationship not okay"

3
10/05/2016

Review is about booking.com more than BW. The picture looks pretty good but it's still a Best Western. We had a last minute change in plans to move our one night stay one date forward. Called the hotel, they said there were full. Found only a $450/night multi room suite available for this place on booking.com and desperately took it. When got to the hotel, they showed vacancy. Asked for a normal room and refund but told since booked thru booking.com they could not adjust our room or rate. So, don't possibly think I will used booking.com again.

"Great Hotel "

5
10/05/2016

This was a great hotel! Their breakfast bar was great, and they have an awesome outdoor patio with tables and lounge chairs under the shade. The indoor area was cute too, and clean. The lobby area was cute and the staff was friendly and helpful. They offer coffee, fruit, and lemon water for their guests. You could not find a better location! You can walk to everything in Moab. All the parks are less than 20 minutes away. This place is perfect for a family.

"Nice, but don't get a room anywhere near the pool"

4
06/05/2016

Very good breakfast and dining area. Staff was pleasant, especially the ones working in the breakfast area. Room large and clean. Great location. Would stay again, BUT never in a room by the pool. The noise was absolutely ridiculous! We were on the second floor and it seemed like there was nothing between us and the screaming kids. I've never experienced anything like this noise in all our travels. Thank goodness the staff was very prompt at closing it down right at 10:00. To be honest, we did not take the time and effort to ask for another room, since we had already unpacked, but we know better for our next trip.

"Worthy every penny!"

5
04/05/2016

This place is great! Immaculate room! Everyone was smiling, that doesnt happen much when traveling. Walked by awesome GM Zach cooking his entire staff bbq, was invited in like i was family! Clerks were quick and knew what they were doing, breakfast sky-deck what the heck! Loving Moab and Bestwestern right now!

"Comfortable and Great Location"

4
30/04/2016

Convenient location and excellent, clean rooms. Breakfast was fine but a little basic and didn't change throughout my 8 night stay so became a little monotonous. Would happily stay again and recommend.

"Excellent Experience"

5
30/04/2016

We arrived tired, a bit cold & wet. All that evaporated as the desk person was warm, welcoming & enthusiastic. As on our 1 previous visit, check in was quick & easy. Our room was larger than what we find at other hotels. We had a desk & chair, a soft chair with foot rest & a 2 person sofa in addition to the 2 queen beds. The room was made up perfectly, and made up perfectly again each day of our 4 day stay. Clean, quiet & comfortable. Really Nice thick, soft, fluffy towels. Mini fridge has a freezer section which was important for us. Breakfast was also very good. Attendants kept the serving area well stocked. Seating area is large enough that we did not feel crowed. Nice views from the second floor location. Tables were wiped quickly after each guest left. Attendants greeted us & made us feel welcome. The weather monitor in the lobby gave daily forecasts, which were valuable for planning activities is this area. Lobby computer terminals were also handy & valuable for weather & news. Our 4 day visit qualified as perfect, nothing we could have wanted to change.

"Charged for cancelled reservation"

1
28/04/2016

Made reservation then realized other options were much cheaper so I cancelled the reservation. I received a call 2 days after the reservation to be informed that they never got my cancellation and I was being charged for the room. $250 out of pocket.

"Best western a great Moab secret "

4
25/04/2016

All though this hotel is a bit on the pricey side the amenities far outweigh the cost. With a wonderful pool and hot tub area full hot breakfast bar your family we will be well taken care of. The rooms are spacious and clean and the staff is very friendly. I would direct you to stay away from the other best Western in town due to a single front desk staff member, I won't give his name, but the first time you talk to him you will realize why I would never stay at that best Western. The canyonlands in my opinion is one of the best hotels in the town. It is right downtown where all the action is, including bars and the best restaurants are.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Levii S, We sincerely appreciate you writing us such a wonderful review! Our staff will be thrilled to hear that they exceeded your expectations and have gained a loyal guest! Please come see us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great Location, Clean, Friendly"

5
25/04/2016

Great location near the entrance to Arches National Park. Walking distance to many restaurants and stores. Clean, comfortable room. Staff was friendly upon check-in and throughout. Great pool and spa, was awesome to relax in before and after park visit.

"Great location in the heart of Moab, nice terrace for a glass of wine (bring your own), rooms standard."

4
24/04/2016

Moab is crazy right now! Crowded, expensive but amazing mountain biking! I stayed at the Fairfield Inn a couple of weekends ago right outside of Moab. The rooms at the Fairfield are nicer but you can't beat the location of the Best Western in the heart of Moab. You can walk everywhere for food, shopping, restaurants and bike stores. The rooms kind of have that stinky, cheap hotel smell but the staff is very nice. I asked for a quiet room but Moab is not quiet. The road through the town is filled with trucks, RV's and tons of cars all day long. Moab is crazy right now! Crowded, expensive but amazing mountain biking! I stayed at the Fairfield Inn a couple of weekends ago right outside of Moab. The rooms at the Fairfield are nicer, but you can't beat the location of the Best Western in the heart of Moab. You can walk everywhere for food, shopping, restaurants and bike stores. The rooms kind of have that stinky, cheap hotel smell but the staff is very nice. I asked for a quiet room, but Moab is not quiet. The road through the town is filled with trucks, RV's and tons of cars all day long. The terrace where breakfast is served is quite nice after a long mountain bike ride. Bring your own drinks and relax in the shade overlooking Moab. You are looking out at the busy road, but it is still nice. The breakfast is not my style of overly yellow, slimy scrambled eggs and bacon but I am a picky, healthy eater. I recommend this hotel if you want a place to stay in Moab with an excellent location.

"Clean, good location, noisy"

4
20/04/2016

It was nice to be able to walk to whatever you wanted to do here in Moab, and we got a decent price, which is important in really expensive Moab, but it was noisy, mostly due to annoying, drunk folks next door. At 1:30am my husband got up and asked them to quiet down, which thankfully they did. Not really the hotels fault, just ironic as we had asked for a quiet room. So if you want one, ask for one away from main street and not by the ice machines, as you can easily here through the walls and doors. Hot tub was wonderful after a day of hiking. Breakfast what you expect. Clean.

"Nice Hotel"

5
19/04/2016

Great location, nice and quiet. Great size room. Nice grounds. Great for a mid-range $150-$200 motel. Moab is a no sale liquor state, so its nice to have the mini frig. Breakfast is typical. Nice pool area. Internet and TV is ok.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Mary S, Thank you for such a wonderful review! I am very happy that our hotel lived up to your expectations! The pool area is one of my favorite spots in the hotel! I hope you are able to return to Moab soon! Best Regards, Tricia Grawet Asst. General Manager

"Nice Hotel"

5
18/04/2016

I stayed at this hotel while I toured Arches and Canyonlands National Parks. The hotel is centrally located in downtown Moab with a short drive to the parks. It is within walking distance of several restaurants. Other restaurants are a short drive away. I had a good night's sleep every night I was there. The free breakfast every morning was excellent. Also, the hotel serves fresh baked cookies every night.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello twobacks, Thank you for taking the time to write us a great review! It is so nice to hear that you had a good time in Moab! We have tried very hard to make our breakfast a good one as it is the most important meal of the day! I hope you get to come back soon! Best Regards, Tricia Grawet Asst. General Manager

"Lovely Hotel, Great Location"

4
16/04/2016

We really liked this hotel. The rooms are large and well equipped, there is ample parking and a lovely pool. Some nice touches took like the cookies, water and coffee in the reception area. Its in a fabulous location too, right in the middle of town so you can walk around really easily. I would highly recommend it. Breakfast was ample and of good quality but very crowded. The only reason I haven't given 5 stars is that one day our room wasn't cleaned and when I asked receptionist why, she was very unhelpful, gave no explanation and said there was nothing she could do about it. Made me feel in the wrong for even asking!

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello d0vedale65, Thank you for writing us such a great review! I am very happy that you had a good time during your stay. I do sincerely apologize that your room was not cleaned on one of your days with us. I would be happy to do some research and find out why if you would like. Normally if that were to happen we have a record of which rooms weren't cleaned and the reasons why. The front desk clerk should have also offered to remedy the situation to your satisfaction. I will talk with our staff to make sure they are all aware of our policies and procedures. If you would like me to look into the matter please email me with your name and dates of stay at [email protected] and I would be happy to see what I can find out for you. Best Regards, Tricia Grawet Asst. General Manager

"Good hotel, large rooms"

4
13/04/2016

Picked this hotel for its location in the heart of town and also for the pool but we didn't have the time to use it in the end as we were only in Moab for 1 night and spent all our free time at Arches National Park. The room was very spacious and the hotel is indeed in a great location. The sheets felt very much like plastic. Breakfast however was chaos and of poor quality. As in most other similar chain hotels, breakfast offerings are super unhealthy. Juices, cooked breakfast, porridge, waffles...everything has added sugar and more! The hotel has recycling bins downstairs yet NO recycling is done in the breakfast area.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello DG888, Thank you for taking the time to write us a review of your stay. I am happy that you had a good time in Moab and were able to visit Arches National Park. Our rooms are indeed spacious and have quite a bit more room than regular hotel room. We recently switched to a more luxurious sheet called SoftWear Plus. They are made out of microfiber and is known for their softness. One of the reasons we switched was because the sheets dry in half the time of regular cotton sheet thus reducing our footprint on the environment. I do apologize if you felt that breakfast was chaotic. It sometimes can be busy depending on when different guests decide to come down to breakfast. We have been trying to improve our breakfast in ways of staff and offerings. We do include plenty of healthy options as in eggs, fresh fruit, an oatmeal bar, a greek yogurt bar, gluten-free breads and cereal, and almond milk. If you have suggestions on what to add to the menu I would be happy to hear them. In regards to the recycling in the breakfast room, that is a very good suggestion and to be honest we have not put a lot of thought into it at this time. We hope to be able to come up with a recycling system in the near future. If I can be of assistance in the future, please don't hesitate to contact me at 435-259-2300. Best Regards, Tricia Grawet Asst. General Manager

"Good Hotel"

4
10/04/2016

Stayed in Moab for 4 nights and were more than happy with our choice of hotel. The room was immaculate and very spacious for a family. Great outdoor pool and hot tub with ample seating. We loved the balcony and fire pit in the evening. Good breakfast with lots of choices. The kids loved the lemon water and chocolate chip cookies in the evening. The hotel is right in the heart of downtown so you could easily walk everywhere.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Gdiddy66, Thank you for such an amazing review! The hot tub and fire pit are my favorite parts of the hotel! I am so happy that you enjoyed the breakfast and the little additions like the cookies and water! We all hope you get to come back soon! Best Regards, Tricia Grawet Asst. General Manager

"Solid Best Western experience"

4
09/04/2016

We visited Moab for 2 nights and were very happy with our stay at the Best Western Canyonlands. We felt that it was exactly as advertised - a clean, comfortable, centrally located, affordable hotel with welcoming staff. It's a Best Western so obviously not overly luxurious or unique, but that's not what we were expecting or paying for. No complaints whatsoever and would recommend it to anyone visiting Moab.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello malvernstreet2, Thank you for writing us such a positive review! It is so nice to hear that you enjoyed your stay and our staff were very welcoming! If you are in Moab anytime in the future please come back and stay with us! Best Regards, Tricia Grawet Asst. General Manager

"Fine for a short stay"

3
09/04/2016

The hotel was fine and clean but staff were not friendly and the breakfast experience was a real nightmare - too many people not enough place to sit - people were fighting over food and space not at all relaxing.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Julie G, Thank you for taking the time to write us a review of your recent stay. I do apologize that you felt our staff was not friendly. As you can see in the other reviews that is not a typical experience for our guests. I am unsure as to why you had an unpleasant experience but I do hope that you give us another chance in the future to show you how friendly our staff is on a regular basis! If I can be of assistance in the future, please don't hesitate to contact me at 435-259-2300. Best Regards, Tricia Grawet Asst. General Manager

"Great location, clean, comfrtable"

5
07/04/2016

Had a great experience. Stayed 4 nights total and enjoyed it. The location is excellent- within walking distance of restaurants and shopping. The pool and hot tub were very welcome after long days of hiking each day, for us and our kids. Breakfast was great - many kudos to the guys working the breakfast area each morning. They kept up with the busy guests (and lots of kids) every morning and were very pleasant.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello MnMercers, Thank you for writing us such a wonderful review! Our breakfast staff will be so pleased that you appreciated their efforts! The pool and the hot tub are definitely one of my favorite areas of the hotel as it is a very relaxing spot! Please come back and see us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Your Search is over for a top knotch hotel stay"

5
06/04/2016

I typically do not go out of my way to comment or rate my experiences on the many platforms out there, but I will tell you, this Best Western went above and beyond with every level of service. Great location, great pool area, great lounge area, quality breakfast (something for everyone!), clean, well equipped rooms... we stay at so many hotels throughout the year for our kids traveling sports teams but this hotel was a nice change! So, here is my review! Support their effort of great service, they deserve it!

"50th Aniversary Easter Jeep Safari"

5
05/04/2016

I don't usually stay in hotels as we are RV'ers, but our RV is out of commission so I chose this hotel. It was very expensive but overall it was one of the best stays in a hotel I've ever had. The mattress was so comfortable & since I don't sleep well in hotels usually, I slept very well in this one. The soundproofing in the walls was very good & couldn't hear any noise from adjoining rooms except if someone let their door slam. People are just rude as it was very easy to just close the door normally instead of letting it slam. Internet was worst of any hotel I have stayed in but I lived with it. Because of the event I thought it would be much busier & louder, but it was very nice & quiet!

"One of the best hotel experiences we have had"

5
02/04/2016

The Best Western PLUS Canyonlands Inn in Moab far exceeded our expectations, although we love Best Western in general. The staff, from front desk to housekeepers, maintenance personnel, and breakfast staff, were unfailingly professional, friendly, and helpful. Our room was more spacious than most hotel rooms, and the bed was very comfortable. The Internet was fast. We were a bit concerned at first about leaving our bicycles in their bike storage area, but the security was excellent with a desk staff member with us whenever we checked our bikes in or out of the area. They also have a great bike repair room. We loved the outdoor upstairs deck with fireplace. Nice touches like cookies in the lobby after dinner, which seems like a small thing but makes a guest feel like the hotel enjoys having us there. The Inn is ideally situated in town close to a wide range of restaurants and the trail Hub. We look forward to returning to the Best Western PLUS Canyonlands Inn in Moab.

"Spring break"

5
01/04/2016

Very nice, helpful staff. My three kids enjoyed the breakfast everyday. Staff went out of their way to be accommodating and kind. Would stay here again. Well run hotel and nice sized rooms for a family of 5. We were pleasantly surprised. Great location in town.

"Excellent hotel and facilities"

5
01/04/2016

We had a suite, totally recommend it as so spacious. Reception provides free tea and coffe, water and cookies each day, which was lovely. Right in the middle of town so great for shopping and eating out. Breakfast room was quite small for size of hotel so sometimes struggled to get a seat, but wide selection of hot and cold foods and very helpful staff on hand. We did our laundry and whilst here, they have a lovely laundry room and only costs a couple of dollars to wash and dry a huge load. Lots of parking and cannot fault this hotel, we all loved it and we're sad to leave

"Good location and good hotel for families worh kids"

4
31/03/2016

Better than most Best Western hotels. They have a hot breakfast, more than adequate before a day of hiking or visiting the park. This hotel is good for families, potentially may not be when traveling alone or as a couple. Pool can get noisy, at least there is a time limit. We stayed in a ground floor room and we could hear kids running in the room above us and the pool activities outside. Location is central in downtown Moab, walking distance to restaurants and shops. Overall was a good stay.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello docneneng, Thank you for taking the time to write us a review of your recent stay! It is nice to hear that you enjoyed your stay especially breakfast and our location. We do indeed encourage families to stay with us, but we also have many business and older leisure travelers as well. If you have any noise issues the next time you stay with us we will be more than happy to do everything in our power to remedy it. I hope you get to come back and visit soon! Best Regards, Tricia Grawet Asst. General Manager

"Beautiful March Trip in Utah Parks"

5
31/03/2016

Our hiking club selected this hotel for a three night stay in early March. The people at the hotel were great, rooms were spacious and clean and the rates were very reasonable. The beds were very comfortable, which is important after 10 mile hikes. Centrally located, we could easily walk to several good restaurants. We'll be back.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello tomwZ9838FY, Thank you for the wonderful review! It is so nice to hear that you had a great time in Moab and loved our hotel! The beds are fairly new and very comfortable indeed! I will be more than happy to pass your compliments on to our staff! Please come back and stay with us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Canyonlands"

5
29/03/2016

heated year round pool, comfortable beds, they could switch up the breakfast it was the same thing every morning. good location, close to restaurants and retail stores. Not far from the canyonlands, dead horse point and delicate arches. overall a good hotel to stay at

"Love it!"

5
28/03/2016

The staff of the hotel was professional and very helpful. Rooms were clean and updated. The pool and the Hot tub was a lot of fun for the entire family - also, very clean and well kept. Great location, great Hotel and a great rate!

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Vanessa V, Thank you for your recent review of our hotel! I am very happy that your stay was enjoyable and it exceeded your expectations! Our pool and hot tub are my favorite parts of the hotel! I hope you are able to return to Moab and enjoy our pool again soon! Best Regards, Tricia Grawet Asst. General Manager

"A really good well located hotel with nice touches"

5
26/03/2016

We were here at the week they were holding in the town the 50th anniversary of the jeep week. which was also the 75th anniversary of the manufacture of the jeep. the town was alive with 1000's of jeeps. the hotel was great nice rooms quite despite the celebrations going on in the town. the hotel was full as I would think were most of the others. the service from the front desk was helpful and efficient. There were some really nice touches like cookies and coffee plus chilled water. The breakfast was good plenty to eat and a good amount of room, breakfast staff were efficient at keeping the tables clean and the food well stocked. I would recommend this hotel anytime. its well located in the town with plenty of eating places to choose from.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello David P, Thank you so much for your amazing review! Jeep Safari is such a fun week and an extremely busy one! It is really good to know that despite the hustle and bustle our staff was able to attend to all of your needs. Please come visit again soon! Best Regards, Tricia Grawet Asst. General Manager

"Best Western Canyonlands Inn, Moab"

5
26/03/2016

Facility was attractive, clean, and comfortable. Staff were pleasant, efficient, and knowledgeable. Bed was comfortable. Great central location in downtown area. Room was a bit pricey, but it was peak season; however, I would stay there again as my first choice in Moab.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello David K, Thank you for taking the time to write us a review of your recent stay! I am so happy to hear that we exceeded all of your expectations! Being your first choice in Moab is an honor and we hope to see you back again soon! Best Regards, Tricia Grawet Asst. General Manager

"Went during Jeep week"

3
22/03/2016

Overall, not a bad hotel. Friendly staff at front desk. Staff during breakfast were pleasant but overbearing, watching over your shoulder and trolling to finish service. Beds were uncomfortable and had hair and dirt on covers. Pool was nice. I guess about as good as can be expected in Utah based on our month of travel around the areas.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Pras499, Thank you for taking the time to write us a review of your recent stay! I am happy that our front desk staff and pool made your stay enjoyable. I do apologize that our breakfast attendants came off as rushing you. The breakfast area is very busy and they work very hard to keep everything stocked and clean. As for the beds they are new as of last year and are a Denver Mattress brand. If we would have been given notice that you had a complaint about the bedding we would have been happy to change them at your convenience. I hope you will give us the opportunity to make a good impression in the future. Best Regards, Tricia Grawet Asst. General Manager

"Good central place!"

3
19/03/2016

It was a comfortable room, with free breakfast included and a decent pool - but... Moab has a lot of "Box elder bugs", harmless really and this place was no exception. It seemed these bugs were attracted to the heat coming off the a/c on the balcony and would crawl in the room. Once we informed the front desk, they were more than helpful and gave us a discount for the inconvenience.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello IsaHawaii, I am very happy that you had a good time in Moab. Yes, those bugs can be a nuisance. Its good to know our Front Desk Clerks were able to take care of you and make the situation a positive one. Please come back and see us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great stay"

5
19/03/2016

The room was clean, spacious, like new, and I loved having the two sinks. Location is excellent, being right in the middle of town. The staff was friendly, bike lockup room was convenient, and the hot breakfast (eggs, ham, bacon, potatoes, waffles, plus the rest of the standard continental breakfast items were great. Can't wait to stay here again.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Gwiggs1, Thank you for taking the time to write us a great review! I am so happy you enjoyed your stay and that our staff exceeded your expectations! We are continually trying to expand and better our breakfast so it is nice that you noticed our wide variety. I hope you are able to come back and visit again soon! Best Regards, Tricia Grawet Asst. General Manager

"Friendly Stay"

5
13/03/2016

My friend and I stayed here to run the Canyonlands Half marathon and the staff were very friendly and accommodating from the get go. They allowed us a late checkout without any additional charge so that we could shower after the race and were very professional. Express checkout was a piece of cake and we loved the free wifi and how central it was in town. We just walked everywhere to eat. Breakfast was yummy and the staff serving the food were helpful and kind. I would definitely go back again. It might not be the very cheapest place to stay in Moab, but honestly, I don't want to stay in the cheapest place. It was worth a few extra bucks to get a clean, nice room with breakfast and free wifi that was central to everything. I'll be coming back here with my family for sure and next time I'll stay more than one night!

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Kristen O, Thank you for writing such a wonderful review! It is so nice to hear that you enjoyed every aspect of your stay here! I definitely hope you get to come visit us again soon! Best Regards, Tricia Grawet Asst. General Manager

"Great location - comfortable room"

5
11/03/2016

Very comfortable room. We especially loved the flexible reading lights that were over the beds and sofa. When you walk into the vanity area the lights automatically come on, same when you enter the separate lavatory. Great breakfast but was quite crowded in the breakfast room since no one could sit outside due to rain.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello sonie s, Thank you so much for your great review! We just got done with our newest remodel and the headboards were one of the best parts! I truly hope you enjoyed your time in Moab and you get to visit again soon! Best Regards, Tricia Grawet Asst General Manager

"Relaxation in Moab"

5
11/03/2016

From early checkin to the breakfasts in the morning, the huge jacuzzi in the afternoon, and chocolate chip cookies in the evening, everything was great! Rooms were clean, comfortable, beds were....well lets just say I slept great!

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Jason C, Thank you so much for your kind review! I am so glad you enjoyed your stay. We hope that the little touches, like the cookies, will make your stay a memorable one! Please come back and see us soon! Best Regards, Tricia Grawet Sales Director

"Nice Abode in Center of Town"

4
02/03/2016

Nice hotel with great Hot Tub and Upper Deck to enjoy the view in the morning at breakfast and for sunset in the evening. The room was comfy although the bathroom was a bit tight in space. Bed was super comfortable. $86.00 per night for a basic room was a bit overpriced for the time of year and the town being virtually empty.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Robert J, Thank you so much for writing a review of your recent stay. I am so happy you enjoyed our Hot Tub and patio! They are both some of the best attributes of the hotel! We hope you get to come back to Moab so we may get the chance to impress you again! Best Regards, Tricia Grawet Asst General Manager

"One of the most convinient locations in Moab!"

4
28/02/2016

We have stayed in several hotels/motels in Moab (higher and lower costs) and this one is by far our favorite. Great location, very attractive and efficient staff and attractive facility. A full breakfast is offered which is served in their 2nd floor breakfast room and patio area. HD TV is provided with on screen TV guide. For summer fun they have an outdoor pool in an attractive enclosed patio area. The Moab Visitor center is located just across the street; it is worth a visited prior to starting your adventure in the area.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Laurence K, Thank you for writing such a great review for us! I am excited and honored that you chose us as your favorite hotel in Moab! Please come back and stay with us soon! Best Regards, Tricia Grawet Asst General Manager

"what a room"

5
28/02/2016

Stayed in Moab overnight while traveling. While checking in my husband asked if they had a nicer room than the king bed I had booked and we were placed in the Presidential Suite. It was fantastic and the breakfast room was one of the cleanest and well managed BW we have ever been in.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Carol S, Thank you so much for taking the time to write such a wonderful review! Our Presidential Suite is indeed one of the best rooms in our hotel. I really hope you had the chance to enjoy the new soaking tub and stone floor shower! Please come back and stay with us soon! Best Regards, Tricia Grawet Asst General Manager

"Huge rooms!"

5
26/02/2016

When we entered our room I was amazed at how big the room was. Yes we had two queen beds but other hotels make it so you can hardly walk around. This was very comfortable. The hotel was very nice and located in the middle of downtown....easy walking distance to many shops and restaurants. They have an outside deck on the second floor with a gas fire pit that they will turn on for you (February is still a little cold to sit outside!). The breakfast room is also located on the second floor with amazing views of the red rocks all around. They have a video playing about all the places to visit while you're in the area....very interesting history also. The breakfast food was much better than most that serve a free breakfast. Hot oatmeal, eggs, real potatoes, bacon, and the usual breads and pastries. A juice machine with a selection of juices and their coffee was very good. Super friendly and helpful staff to top it all off!! I would highly recommend this hotel for your stay in Moab!

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Chrispy5664, Thank you for writing such a great review of your stay! I am so pleased that you enjoyed your room and that breakfast was a nice surprise for you. Please come back and see us soon! Best Regards. Tricia Grawet Asst. General Manager

"Conveniently located, clean and well maintained!"

5
25/02/2016

I would stay here again! This hotel located on the Main Street near restaurants and shops, and the price was good. Rooms were clean and the hotel staff nice! With it being in Moab near Arches National Park it was only a short drive to the park in the morning!

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello missypenelope, Thank you for taking the time to write a review of your recent stay! I am so happy that you enjoyed your stay so much that you would return on your next trip! Just let us know when you will be coming back to our area and we would be happy to roll out the Welcome mat for you! Best Regards, Tricia Grawet Asst. General Manager

"Best place to stay in Moab"

5
22/02/2016

The rooms are comfortable, the hot tub is awesome! The breakfast is the best! The people working there are very friendly and willing to help any way they can. The only thing that would make this place better would be to have the pool heated and open all year.

"Very Happy Surprise!!"

5
21/02/2016

We went off season and were traveling with 4 adults that are all single. I took a chance and booked the two bedroom, two bathroom suite... it as pretty cheap for the amazing room we got. Everything was newly furnished. The living room area had a fireplace. A pretty good sized deck with patio furniture. An outdoor heater would have been the only thing that could have made it better. Nice modern kitchenette. The staff was amazing. I had lost my ID and it was supposed to have been shipped there, but it had not come in. On my way out I asked about it and the lady (Tess?) said "I think the maintenance man's sister works at the post office. She not only called, she went and picked it up, since we were leaving. Give this place your money.

"Nice location"

4
20/02/2016

They sure have a good cookies....I like their rooms they have double sinks. The only problem you can hear the noise next room. And the cleaning ladies are loud just outside our door. The compliment breakfast just typical choices. Twice in a row they only served bacon which I noticed hardly touch by guests. The breakfast server very strict watch out! But I guess, he make sure the room are in order and food not empty. Quincy, the nice lady I communicated during our two night stay. She recommended good place to eat. I would say this place should clear their icy parking.

"Centrally Located, Superior Quality"

5
20/02/2016

Fantastic hotel in the heart of Moab with a great breakfast and very courteous staff. Beautiful amenities (pool, hot tub, breakfast lounge). Only place that I will stay in Moab (unless I'm camping)!!!

"Excellent hotel!"

5
19/02/2016

We stayed overnight in Moab at the Best Western, and had a great experience. The room was large and very clean, the beds were comfortable, and we even had a good view. The staff people were helpful and knowledgeable -- kept my bag before we checked into the room and recommended good eateries, even giving out discount cards for some. The location is in the middle of town, within easy walking distance of restaurants, shops, and galleries. All in all, it was a great experience.

"Typical Best Western, Best Location"

4
17/02/2016

We visit Moab at least every other year, this was the first time staying at this property. Microtel (if still there) was HORRIBLE (loud, rude front desk, bad location), Gonzo Inn has always been fantastic but rarely available and not the best location to downtown. So tried this property this time. The accommodations were typical, nice, clean Best Western. An above average pool and breakfast areas (great view and outdoor seating for breakfast area). Can't beat the location for town activities ... It is RIGHT THERE in the middle of it all. Easy walking everywhere. The not so good were the front desk folks. Clearly not very motivated as we had some problems with the TV and they were less than helpful. Heard other customers complaining about them too, so seems to be a general problem. Weren't rude or anything, just not helpful or outwardly pleasant. Also, breakfast was just okay. Typical fare, but VERY slow. Granted it was quite busy when we were there, and it wasn't like the breakfast people weren't working hard, they were. But there was long waits for food that would constantly run out every morning we were there. Not sure we'd stay here again, maybe.

"Great stay!"

5
17/02/2016

We had a great stay at this hotel! The room was bigger and nicer than I anticipated and the amenities were really great! We had a great time and loved the location and everything about his hotel, we will definitely stay here again!

"LOTS GOING FOR THIS HOTEL"

5
16/02/2016

I think that this hotel in Moab has everything "clicking". First, the location is perfect...located in Moab's downtown area, it is walking distance for excellent dining. Next, the rooms are spacious. Added to that, the hotel amenities are really well suited to the busy active tourists that Moab attracts. They have a fantastic breakfast served in a very pleasant second story bright and airy room. They have a convenient hot tub (several actually). They offer a bicycle lock area as well as a large well organize laundry room. Last and certainly not least, chocolate chip cookies every evening! So, if you're travels take you to Moab, this is a very good hotel to select for your stay.

"New hotel in great central Moab location"

5
15/02/2016

The hotel looks great from the outside, and is just as good inside. Well appointed, clean, functional. Great pool area and the best hot tub I have seen. Bike storage area, bike workshop room, water bottle filling area. Good breakfast, competent & friendly staff. And right in the center of Moab.

"A pleasant night stay"

5
14/02/2016

The Inn is located conveniently off the main Hi-way in Moab. Many eating selections are within a mile or two of the Inn. A spacious King room with soft silky bedding provided a very enjoyable night. However, the only negative was the Inn's selection of bar soap (not very scent worthy but it did do the job). The continental breakfast was very good and typical for Best Western quality. The staff was very helpful in suggesting eating establishments. We very much enjoyed the selections of cookies and refreshments on a cold winter night in the lobby.

"Quiet, clean hotel, friendly staff"

4
14/02/2016

We stayed in early February in the Main Street Suite which is located above the Peace Tree restaurant. This is a two bedroom, two bath suite with a living area and small kitchen space. There is a stairwell to the unit, so not handicap accessible if that is what you are looking for. Unit was very clean, lots of towels and toiletries, tv in all 3 living areas. One bedroom was a king bed with a jetted tub/shower in the bathroom. The other bedroom was two queens and an extra vanity in the room for someone to use if the bathroom was occupied. Super nice balcony space with two tables and plenty of seats, we didn't use it because it was still chilly at night, but this unit would work great for families or couples traveling together. Breakfast was good, but after 3 days of the same eggs and bacon and potatoes we went elsewhere for breakfast our last day. The restaurant downstairs was not open, but that would be a nice change. The only issue I had was with the workout room. I went about 8am our first day, and the maintenance people were in and out several times going into a boiler room that is located in the workout room. It was distracting and annoying, although the staff was not intrusive, just a poor design is all. I skipped it the rest of our time there and walked around town for exercise. Front desk check in and out was very convenient. This hotel is right downtown, and the welcome center is directly across the street. Very nice to walk to restaurants after a day in the surrounding parks. I highly recommend this hotel!

"Nice hotel! Excellent location!"

5
12/02/2016

This hotel was conveniently located in downtown Moab. We had a king suite which was very spacious and clean. The front desk employees were extremely friendly and gave us coupons to use for supper. There were several restaurants within walking distance. There was a nice selection of breakfast items on the buffet. This was also an excellent place to stay if visiting Arches, Dead Horse Point & Canyonlands. Very convenient and would definitely stay again.

"Service at it's finest"

5
11/02/2016

This is a great choice if you're looking for a place to stay in Moab. Nathaniel greeted us at the front desk then went above and beyond in taking care of my friends and me. He is welcoming, more than accommodating, and clearly takes pride in his job. Driving cross country in a U-Haul, we arrived late, exhausted and cranky and he made a big impact on our being able to relax. My friend's pick-up was full of vulnerable bicycles with locks that could maybe be cut in the night. After personally checking out parts of the property with us to decide the safest place to park, he had us park where he could watch them over the night. We were able to sleep because of that. The rest of the staff really was very friendly, too. Excellent breakfast, and we've had many in hotels. I definitely would recommend this hotel, and I'll stay there again myself the next time I'm in Moab.

"Great rooms, great budget accommodation"

3
09/02/2016

This hotel is a great mid-range place. Rooms were totally big enough for 2 adults and 2 kids. Love the hot tub. Easy access to local restaurants. Very helpful staff. Would definitely stay again. My preference would have been to have more healthy breakfast - sugar filled cereals, sugar filled yoghurts, waffles, carton mix scrambled eggs, fried potates. There was some oatmeal/porridge but it was so runny. There was some tinned peaches in sugary syrup. mmmm. Ideally I would have loved a gluten free piece of toast and an orange or apple. I accept you can't cater to everyone and would still stay here again but not do breakfast.

"Clean, centrally located, great amenities"

5
06/02/2016

Stayed in a small suite and really enjoyed the couches. Breakfast area is beautiful, especially outdoor area and buffet had plenty of options. Walking to restaurants and shops. I have stayed in many motels in Moab and this is one of my favorites. This hotel had the best recycle system in any hotel I've stayed in - loved it. Recycle in hallway so convenient to keep room picked up.

"winter in Moab"

5
05/02/2016

We mostly stay in Best Westerns, we feel its a great deal with lots of variety. Here, the breakfast was excellent, I'm sure we would have paid top dollar for the same quality of breakfast items. It was off season, but the staff was attentive, the snow removed, "ice" warning signs were in place. This location is a great 3 diamond. We will stay here again.

"Geat location for exploring Arches and other parks..."

4
01/02/2016

Easy to find, great location for exploring Arches and Canyonlands areas. Good quality and clean accommodation, although the room temperature balance was hard to find. Good amenity of the hot tub/spa area in winter, it's a shame though that the pool is no longer open in winter months. Good location for evening food and drinks as opposite Eddie McStiff's bar and eatery. Inclusive breakfast could be improved a little but has enough hot and cold options to be as good as, if not better than, any which would incur an additional expense. All in all recommended for a trip if you're exploring the area.

"Probably the best place to stay in Moab"

4
01/02/2016

A very nice place to stay in Moab. Excellent location with restaurants and stores you can walk to. Hot breakfast of eggs, waffles and other items. Not a five star place, but I doubt one exists in Moab. We have stayed in this hotel on three or four times and it will continue to be our first choice.

"Great location and staff"

5
31/01/2016

Stayed here in mid-December. Rooms were comfortable and clean. I really liked the fitness center which had plenty of space and a multi-exercise machine. Quincy at the front desk was really helpful in suggesting places to eat. Within walking distance to multiple good restaurants.

"Good comfortable place in Moab"

4
29/01/2016

Good hotel, centrally located in Moab. Next door to an excellent ice cream parlour! Hotel was comfortable and clean. Staff were helpful. Parking is limited so be aware of this. Breakfast was standard motel fare (and spaces for breakfast were pretty limited). Outdoor pool was excellent after a hard day's walking in Arches or Canyonlands!

"Comfy & quiet"

4
28/01/2016

A very nice, quiet, clean place to stay. Our room was on the second level and we only stayed here one night. There were all of the usual amenities plus complimentary candies and hot cider, tea and green apples in the lobby. A nice touch. The Italian restaurant in front of the hotel is excellent!

"Overnight Stay"

5
26/01/2016

This was a beautiful place to spend the evening with its great downtown location. We were able to walk to shopping and restaurants, etc. The staff was friendly and accommodating. My friend and I thought about leaving and getting breakfast somewhere else, but after taking a look at all the options offered, we decided to stay and eat. The breakfast was exceptionally good with anything you could ever want for breakfast. The best complimentary breakfast I've ever had in a motel.

"Excellent place to stop"

5
23/01/2016

My family and I loved this Best Western. The hotel is clean and has great ambiance. We were greeted with excellent customer service and loved the coffee, hot chocolate, hot cider, tea, and cookies in the lobby. Although the pool was closed for the season, the hot tub combo is huge...like a kiddie pool which my daughters enjoyed thoroughly. The rooms were clean and a good size. The complementary breakfast was very good. We would stay here again in a heart-beat.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Derek R, Thank you so much for such a great review of your stay! Our entire staff strives to make your vacation the best it can be and it looks like we succeeded with you! I hope you get to come visit us again sometime soon! Best Regards, Tricia Grawet Sales Director

"Great Hotel, Good Location and spacious rooms!"

5
20/01/2016

We stayed here during our brief stay in Moab. After a rather chilly day on a jeep tour, we were greeted with hot cider, tea or coffee! Boy, did that hit the spot. Our check in went smoothly and our room was a pleasant surprise. Wonderful King bed and great pillows with a desk and a sofa! The hotel was within walking distance to the downtown area and the breakfast was VERY good!! Great place to stay!

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Zella W, Its so nice to hear that you appreciated the little things like the hot cider in the lobby. We are very happy that our service exceeded your expectations and we look forward to seeing you again! Best Regards, Tricia Grawet Sales Director

"Fantastic place for the money"

5
20/01/2016

Wonderful roof top terrace, breakfast with loads of choice hot and cold. Staff friendly and helpful. Just set back from main street so v central. No on site restaurant but encourage you to bring in your own food and use their facilities ( microwave in reception)

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Jayne, Thank you for taking the time to write us a review of your stay! I will be happy to pass on your compliments to our staff as they love to hear when a guest is pleased! Next time you're in town make sure to check out our 2 on-site restaurants, Pasta Jays and the Peace Tree! Best Regards, Tricia Grawet Sales Director

"Good Hotel"

4
18/01/2016

Overall a very good hotel at a very prime downtown Moab location. Minutes from The Arches and Canyonlands. Many local dining options close by. Good breakfast and breakfast room. I'd definitely stay again. Only negative was the construction during my stay, but I'm sure that will be done by the time someone reads this.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Herman A, Thank you so much for your review of your stay with us. I am very happy that you enjoyed your stay with us. We are indeed doing a little construction. We are installing new shower surrounds, new wood furniture and new sofa sleepers! All the construction will be done by the end of February! We hope you get to come back and experience our new rooms in the Spring! Best Regards, Tricia Grawet Sales Director

"Clean, Friendly, Ideal Location in Downtown Moab"

5
17/01/2016

The Best Western Plus was the ideal location for our stay in Moab. We appreciated the cleanliness of the facility and friendliness of the staff. This was our 2nd stay in Moab, and this location was much better than our previous stay since we were "in the action" of downtown Moab. It was very convenient to walk to shops and dining.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Reviewed by BelleofBelltown, Thank you so much for your recent review! It is so nice when someone notices our efforts to be the cleanliest in town! Our location is indeed super convenient for our guests! I hope you get to come back and visit again soon! Best Regards, Tricia Grawet Sales Director

"Perfect Location, Very, Very comfortable Stay"

5
13/01/2016

Set right in the center of Moab, this hotel offers very comfortable rooms and common areas and all areas seemed to be very recently upgraded. Warm, cozy, with a solid staff. Hot tub is open all year round. Free breakfast starts at 6am...even on Sundays in the winter. Perfect place to use as a home base for visiting Canyonlands and Arches NP.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello ChrisBeazPhoto, Thank you for writing us such a great review! It is very nice that you noticed our recent upgrades and I am happy to let you know even more will be upgraded by the time you come back! We hope to see you soon! Best Regards, Tricia Grawet Sales Director

"Wonderful Place"

5
11/01/2016

We stayed at the Canyonlands Best Western in Moab in December for about 10 days. What a wonderful place to stay, especially for the price. All of the staff from check in at the front desk to housekeepers were very pleasant and friendly. The type of people that are happy and make you feel good. Hot eggs, bacon, ham, potatoes, fruits and all of the other breakfast layout was much more than what I had anticipated. The newly renovated rooms are also very nice and beds were super comfortable! If I book in Moab again, this is where I will stay.

"Nice"

4
11/01/2016

clean room with comfortable bed. brief breakfast and express checkout was very good for us cause we were really in a big hurry to the Arches National Park to see the sunrise. there are two best westerns in Moab but both were all packed!

"Lovely, comfortable rooms and impressive staff"

5
10/01/2016

Excellent, excellent, excellent! Staff and facilities were impressive and refreshing. They helped us with a few options for dinner that turned out to be within walking distance and the front desk personnel were particularly professional and knowledgeable. Beautiful room, and extremely comfortable bed and pillows!

"Great Hotel"

4
08/01/2016

The staff was very friendly, the rooms were great and breakfast was excellent. The location of the hotel was very convenient and the hotel decor was beautiful. The front desk was knowledgeable of services, restaurants, and activities near by.

"Wonderful! "

5
05/01/2016

They took excellent care of us! The suites above the restaurant are spacious enough for more than one family unit and includes a fireplace. The staff are friendly and helpful, but unobtrusive. The breakfast is hearty and delicious. It snowed the last night, and they had already cleared the parking lot and scraped our cars. I highly recommend this hotel!

"First time staying at a Best Western"

5
04/01/2016

My husband, son, and I stayed for three nights in a 2-queen suite. The beds and pillows were very comfortable, the room was clean, TV and internet reception was good. The bathroom was on the small side, but the second sink near the closet was a nice touch. The free breakfast was tasty.

"Fantastic value - Fantastic hotel"

5
02/01/2016

Great hotel which ticked all the boxes. Family of 4 nicely accommodated in a queen suite (2 x queen beds plus fold out couch). Sounds silly but loved that we booked for occupancy of four and actually got 4 towels! I liked that there were 2 vanity sinks too. Nice and spacious for the $. Breakfast was great. Simple and easy. Kids loved the waffle maker. Kids also loved the spa. Staff all fantastic and so helpful. Loved the little touches - cookies, tea, hot choc in the lobby. Very clean room. Thank you!

"Comfortable and Convenient Hotel"

4
01/01/2016

This was just an overnight stop on our journey in November, but was clean, comfortable and very convenient to good dining. The beds were comfy, the staff was friendly and the atmosphere was festive and beautifully decorated for Thanksgiving. The breakfast room was crowded and busy the whole morning, but staff was very helpful to get us seated quickly. The breakfast was fine, the usual choices, hot and cold. Nice to have that included when you want to hit the road. I would stay here again.

"Great family stay and great location!"

5
31/12/2015

Very pleased stay with this hotel! Spent 4 nights here at first floor. The room is very spacious. Very nice and friendly staffs! The best is the location near the arches national park! Great hot breakfast as well! Overall, very pleasant stay! Highly recommended!

"Excellent hotel!"

5
31/12/2015

We stayed here during our trip to Canyonlands and Arches National Park. Everything about this hotel was great - the front desk, the rooms, the location, and especially the breakfast! What really struck me was the large size of the rooms, the cleanliness, and the comfortable beds. Not much else to say, I just wished we had stayed here longer and spent a couple extra days!

"Best Western Canyonlands is the Best"

5
31/12/2015

Our king room was unbelievably spacious, the bed was huge and comfy and all furnishings and amenities were nicely done and well thought out. We had only planned to stay 2 nights but cancelled our plans to travel to Zion so we could stay right where we were for 5!

"Great family hotel for the money"

4
29/12/2015

This hotel is right on the main street, surrounded by restaurants, shops. Free hot breakfast - egg, bacon, ham, bread, waffle, yogurt, etc. Room is spacious & clean. Staff was friendly. Short driving distance to Arch National Park.

"Ms."

4
29/12/2015

Good hotel. The room has 2 queen beds plus a sofa bed, space is good. Also has two sinks in the room, extremely helpful. Hotel staff is good, very professional. I would recommend this hotel to other guests.

"Great Hotel"

4
22/12/2015

Decided to pick this place over the other Best Western a few blocks away because of the positive reviews. I have to admit, I pretty much crossed all Best Westerns off of my places to stay for a few decades now due to my negative experience and the fact that they felt more like motels. Well, this location was fully renovated and very classy at that. No longer do they resemble the old days of motels. Reminds me of a luxury hotel and that's really pushing it either. There's plenty of parking available so I don't think that will be a problem. However, there are 2 restaurants that share the same parking lot. I didn't get a chance to try either of them because one was closed for the season and the other was closed by the time I came back from Monument Valley. The lobby was very nice and spacious. There are a few couches for you to sit and just relax with the free cookies, hot chocolate, tea and coffee that is available for guests. There's also a microwave just in case you have left overs you want to heat up. The pool/spa area is just right outside of the lobby, so there's easy access. The pool area has tables available in case you want to bring some food and drinks while swimming or relaxing in the jacuzzi. They provide a free breakfast that runs until 9:30am during the weekdays and 10am on the weekends. There's also a waffle maker that makes 4 mini waffles that's not bad at all. With eggs, bacon, toast and cereal, I don't think anyone will be hungry. This will save you a few bucks for sure. Ok, now on to the rooms. We were placed on the second floor, which is the same floor as the breakfast area. The room was very spacious for a King size. There's a separate living and bed area. A couch to stretch out while watching tv. A fridge and coffee maker is also included. However, there is no safe to store your valuables. The outside sink is a great touch. However, this is where I took away a star. The bathroom is tiny. When you open the door, it brushes the toilet and blocks the tub and can get very crowded if someone is in there with you. I wished they would have had a sliding door instead of one that opens in towards the bathroom. I don't like to be touching or even falling onto the toilet when getting out of the shower. And plus, I don't want to be sitting on the bowl with the floor all wet. But still, I would definitely stay here in the future.

"Great family place"

5
22/12/2015

Great place for my family. The kids (10, 12,15) all raved over how spacious and comfortable the place was. We hated to leave! Everyone had a bed and my son loved not having to sleep on the floor! Kudos to a wonderful family hotel experience.

"Central location"

3
18/12/2015

Everything said so far I agree :- location, breakfast, free hot drinks, cookies, candies.. Only minus are the indifferent staff esp at front desk. But if prices are low enough, I can bypass this aspect n get my keys and be on my way!

"Great location, solid value, friendly staff"

5
17/12/2015

This hotel is right on the main drag, near the restaurants, shops and Moab Adventure. Free cookies at night. Good selection for breakfast- step above most Best Westerns. The pool was COLD, but felt good after being out on the trail.

"Great hotel and location"

4
15/12/2015

Was here with my girlfriend visiting the area and going wheeling (offroad). The hotel is in a good location in the middle of moab,near lots of restaurants and shops. Room was clean and large,staff friendly and a decent free breakfast. Pool area was great also. Will stay here again on our next visit!

"Another great pick from TA"

5
14/12/2015

We typically stay at Best Westerns when we travel...there are two Best Westerns in Moab, actually they are across the street from each other. The reviews on TA helped us make our choice to stay at this one and we were very happy. Nice staff and a great room made our short stay very enjoyable. The best bonus was the location - literally in the center of town and within walking distance of shopping and eating. Although we discovered several of the shops and restaurants apparently close for the winter after the Thanksgiving weekend.

"Excellent stay!"

5
11/12/2015

We loved the Canyonlands Inn (just across the street from another Best Western). As Best Western Rewards members (but with no elite status!), we were upgraded to a Deluxe King, and enjoyed the spacious room with a couch. The place was very clean and had new furnishings, a comfortable bed, and a well-equipped bathroom with nice amenities. The free breakfast was well-stocked and had some healthy options (not the norm for free breakfasts in the US!). Hot beverages and homemade cookies down in the lobby each evening were really a nice touch. The front desk service was very friendly as well. My only complaint is about the pillows that Best Western uses--I find them over-large and quite uncomfortable--but when we asked for replacements on our second night, we got excellent substitutes right away.

"Love this Hotel!"

5
10/12/2015

This is a great hotel for the money. No resort fee or paying for parking! HA. They have hot apple cider, hot chocolate and cookies when you check in. FREE Wifi. It is clean and updated. Love the shampoo, conditioner and lotion that smell like fresh cucumbers! Very comfortable. Staff was super friendly and hard working! Great location and easy to walk to all the shops and restaurants. They do NOT just throw a bagel at you and call it breakfast either....there are eggs, bacon, ham, fresh fruit, waffles, muffins, etc. I will definitely stay here again!

"Great hotel"

4
09/12/2015

We stayed here for several days and it was perfect. It actually exceeded our expectations. Great location, extremely clean, comfortable beds, friendly staff, free breakfast... what more do you need? We would absolutely stay here again.

"Nice Hot tub"

5
03/12/2015

This is a nice property. The hot tub area is outdoors and the hot tub itself is very nice; large, two levels, and clean. Plenty of towels. The breakfast is 'fast food' ish, but they have protein; eggs, ham and bacon. I find the Best Western brand to be the sweet spot of price and cleanliness - and this Best Western met my standard.

"Best hotel in Moab"

5
01/12/2015

This hotel exceeded my expectations, and then some. First, the location. It has the best location in all of Moab, right in the very center of town. Walking distance to all the best restaurants and shops. The hotel has obviously gone through some major renovations recently. Everything was beautiful and pristine. I encountered at least 7 staff members during my stay. Each person was friendly, pleasant, and very helpful. The hot tub was one of the best I have ever experienced. It was very large, clean, and most of all hot. I can't stand a luke warm hot tub. After a long day of hiking in the national parks, it was so nice to take a soak before going out to dinner. My room was very large and recently remodeled, with the most comfortable bed. The complimentary breakfast was fantastic. A large selection of fresh items, fruit, eggs, yogurt, Belgian waffles, and oatmeal. The room was staffed by a very friendly man who kept the place humming along. I can't remember the last time I enjoyed a hotel stay so much. The parks surrounding Moab are well worth visiting again. I hope I have the chance to stay here again.

"Wow for room 301"

5
28/11/2015

With kids in Nov. Cold. Stayed at the amazing suite that's a separate building with 3-4 others. 2 rooms, 2 bathrooms, living room, full kitchen, desk, table, very clean and wonderful interiors. Don't let the outside fool you. The interiors are amazing. Will stay here again and will ask for this or similar room. The kids and wife loved the stay here. Attached some sample pics in the "used state".

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello vikcricket, Thank you for writing us such a great review! Room 301 is definitely my favorite room in the hotel! There is plenty of room for a family to spread out along with a balcony overlooking Main Street. I am so happy that you will be staying with us again in the future. Best Regards, Tricia Grawet Director of Sales

"Great Hotel"

5
28/11/2015

We had a family vacation in Moab and had a great stay at Best Western Canyonlands. Five of us were very comfortable in the two Queen Bed and pullout couch. The breakfast was awesome, and the Jacuzzi was great.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello 587kiph, Thank you for taking the time to write a review of your recent stay! Our Queen Suites are just perfect for families who do not need separate rooms. I am so happy you enjoyed our recently remodeled hot tub as well. I hope you get to come see us again soon! Best Regards, Tricia Grawet Sales Director

"Good suprise"

5
28/11/2015

This place is well managed and maintained. We stayed 2 nights with our 2 children in a double queen bedroom. Large room, very convenient for 4 persons. This is a great idea to offer a separated place next to the bathroom to store luggages, also with an additional washing basin which is very convenient for families. Large choice breakfast of good quality. Was nice to have real orange juice. We also liked the heated pool and the hot tub. Great for children as well. Overall, very good stay at a decent price for Moab.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello alexandre t, Thank you so much for writing us such a great review! It makes us very happy to know that you and your family enjoyed your stay! Please come back and visit Moab again soon! Best Regards, Tricia Grawet Sales Director

"Great for one night or a week"

5
27/11/2015

Visitors can choose between a typical hotel room or a family style suite. We stayed in a suite which was located one the premises, but not attached to the hotel itself. Their three room Main St. suite has two private balconies, 42-inch and 47-inch flat screen televisions, jetted tub, three euro top beds - a king and two queens, two bathrooms, eco-friendly amenities, fireplace, sectional sofa, kitchenette, dining table, work desk, free Wi-Fi, free hot breakfast buffet with eggs, bacon, waffles, yogurt, fresh fruit and much more. This hotel is centrally located in Moab and is an easy launching point for trips out to Arches National Park, Dead Horse Pointe State Park, Canyonlands National Park or a jog south to Hole 'n the Rock. There are lost of restaurants that surround the hotel that you can either take a short drive too, or walk. The room was very clean and the hotel staff was very friendly/helpful!

"Great Hotel"

4
25/11/2015

Excellent location in the heart of Moab close to the main road. Nice pool and laaaaarge outdoor jacuzzi surrounded by plenty of seats and sunbeds. They may consider cleaning or renewing the mattrasses of those beds because they had large stains on them. We stayed with six ppl in the family room with streetview. These rooms are recently build or renewed and were very luxurious and had a very large balcony/patio with streetview, (the poolview familyroom has no private balcony/patio). Really, these rooms are very, VERY nice !! The breakfast is above average and can be taken outside so one can enjoy the great view while having breakfast.

"Nice"

5
23/11/2015

I enjoyed my stay and relaxed in the great hot tub. Friendly staff and plenty of breakfast options. Clean rooms and easy check in and checkout. Very nice central location leaving you with the whole town within walking distance. Great dining options very close and even though it is down town it feels quite and personal.

"Great place to stay, you can't go wrong..."

4
22/11/2015

Super clean hotel in the center of town, walking distance to many restaurants and shops. A great value especially when one considers the free breakfast which went beyond cereal and included fresh cooked eggs, waffles etc.

"Fabulous property in the heart of Moab"

5
22/11/2015

Actually I can't say enough praises for this hotel. The rooms were nicely appointed with comfortable seating as well as wonderful bedding. The front desk was very helpful in recommending dining options. This property employs modern technology from the proximity door locks to the electric car charging stations. Included in the room rate is a full breakfast on the terrace level. Eggs, hash brown potatoes, bacon, waffles, cereals, you name it, are provided in a comfortable setting. Their coffee is the best I have had at a restaurant, let alone a motel, in years. This will be my destination of choice when traveling through the area from now on.

"Really nice room"

5
19/11/2015

Quick & easy paperless check in. We were pleasantly surprised at the whole high quality of our in room experience at this Best Western. Great furnishings & amenities. Great breakfast. Great location right in the center of Moab. Easy walk to stores, restaurants.

"Lots to Like!"

5
18/11/2015

Breakfast staff was very attentive and friendly; a great way to start the morning. A chance to unwind in the evening is happiness in the hot tubs! Convenient location in the center of Moab and the recommendation for Zak's led us to more attentive and fun wait staff for dinners!

"Hotel"

4
18/11/2015

Loved the hot tub! Service was great all around. Beds were comfortable. Hotel located in central area to restaurants. Didn't hear sound from above, but did hear some noise in the hall outside out door. Couldn't find a plug that charged our phones at night when lights went out.

"Excellent experience!"

5
15/11/2015

As other reviewers have noted, spacious, clean, contemporary rooms; central location; generous breakfast; clean guest laundry facility; friendly staff. I will add: BEST HOTEL MATTRESS I'VE EVER SLEPT ON! (though firmer pillows would be great too). Only criticism (not just of this hotel): If hotels want guests to reuse towels on multi-night stays, please provide more towel bars. Wet towels can't dry on a hook. Will definitely choose again. Thank you for excellent 4-night stay!

"Friendly staff; great location"

5
15/11/2015

Extremely friendly staff. Clean and comfortable rooms, Great touches in the lobby: 2 computers with printers, delicious chocolate chip cookies, yummy chocolate mints, and newspapers. Breakfast was good enough, but my son complained a lot about the bacon--we went to the Moab Diner for breakfast on 2 of our 6 mornings. Perfect location at the center of town. Enormous hot tub was very relaxing after long hikes. The wireless internet was a bit flaky; we lost signal several times in the room.

"Spacious rooms, great location"

5
14/11/2015

The hotel is in the center of town. Easy to walk to many restaurants. The rooms are large with very comfortable beds. Breakfast buffet in the lobby was fresh and had a good variety. Staff was friendly and helpful

"Great location, large clean rooms."

5
13/11/2015

I stayed at the Canyonlands Inn for 3 nights. The hotel is right in the center of town, walking distance from practically everything. The rooms are large, clean, and comfortable. The rooms are well appointed and everything worked as it should. Having a good internet connection is important to me, and the internet was fast here. The staff at the front desk was professional and friendly and offered tips and coupons for dining. Overall a pleasant experience.

"Best Breakfast in recent memory"

5
11/11/2015

Three juice flavors. Fresh fruit including cut melons and pineapple. Scrambled eggs, ham, bacon and potatoes. individual waffles with variety of syrups. Plus pastries, English muffins, toast, cereal and coffee! It was a real breakfast feast! Large spacious room, full bath with extra sink/countertop outside the door. Comfy bed and pillows. Plus micro and refrigerator and Keurig Coffee maker. Very nice amenities and close to a variety of good restaurants. I don't often give tens but Canyonlands earned it.

"Perfect Moab escape"

5
11/11/2015

We stayed at Best Western PLUS for 4nights while in town for Moab Trail Marathon. Hotel is right in the middle of town. You can walk to most restaurants. Great free breakfast. Ice machine for sore legs. Room was very spacious. Staff was great!

"Excellent location"

5
10/11/2015

This hotel is right in the center of town. The rooms are big, clean and comfortable. The staff is nice and helpful. The lobby is nice and the pool is great! The breakfast isn't great, but it was good enough.I highly recommend this hotel.

"No hot water"

1
09/11/2015

I would have rated this hotel as pretty good upon the updating and location of the hotel, BUT, after a power outage there was NO hot water. I didn't have time to wait for the hot water heaters to heat up because of a tight schedule. Not being able to shower and wash my hair ruined the rest of my day. I understand the power outage was not the hotels fault, but how management handled it afterwards was. I asked for a discount on my room and was only given $20 off. (This was a pretty pricey hotel also). And they were't very nice about it. The only other time I had an issue like this at a hotel (no air conditioning due to power outage in the summer) the staff bent over backwards to apologize and did not charge me for the room. The location is excellent and the rooms are large and have been nicely updated, but for the price you pay, I would recommend staying somewhere else.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Ricki C, Thank you for taking the time to write a review of your recent stay. Its great to hear that you enjoyed our updated rooms and public areas as well as our central location in downtown Moab. It really is great to be able to simply walk to dinner or gift shops after a day of playing in Moab. We did indeed experience a city-wide power outage in the very early hours of November 7th. The outage occurred for an extended period of time and power was restored at approximately 8:15 AM. Unfortunately even though our water heaters are gas fired, they do need electricity for the controls to work and thus there was no hot water until the power was restored. This situation was throughout the entirety of Moab and surely affected all of the hotels in town. Many of our guest's were upset about alarm clocks not going off at the correct time, the limited variety at breakfast while the power was out as well as the lack of hot water. This was an unfortunate event to occur and disrupted many guest's morning plans. Most guest's were understanding that the power outage wasn't the hotel's fault and that we were trying to do everything in our power given the circumstances to keep an enjoyable experience for our guest's. We apologize that the power outage disrupted your day so greatly. I sincerely hope you will give us another chance to change your opinion of us on another date. Best Regards, Tricia Grawet Sales Director

"Large rooms and great location"

5
08/11/2015

We stayed here for two nights and we had a large room with two queen sized beds. The rooms are very spacious and there is also a sitting area with a couch. It is very convenient to stay here because there are lots of great restaurants within walking distance. We found the room to be very clean and well maintained. We usually come to Moab once a year and we have tried other motels but have found the location and rooms to be the best here.

"Excellent value, nice hotel"

5
06/11/2015

I was very happy to see how nice the hotel and the rooms were. Everything was very clean and orderly. There were other guests close by but the rooms are well soundproofed and we didn't hear a thing. My only complaint is that the beds are way too soft. I have back issues and was glad we only stayed the one night. The breakfast which is included was outstanding. Very nicely presented and tasty. I would come back here anytime but perhaps ask for a firmer mattress.

"Best Western PLUS Canyonlands Inn, Moab, UTAH"

5
04/11/2015

Clean and spacious room with RFID keys for room and side entrances. Motion sensor lights in bathroom very helpful at night. Lots of parking. Very good breakfast with good selection. Laundromat in basement with sofa, reading materials and WIFI.

"Best Kept Secret"

5
03/11/2015

From arrival to departure, this hotel property continued to impress me. The bed was so comfortable, I wanted to stay another day. The morning breakfast was so much better than other properties I have stayed at. Everything was freshly prepared and pleasing to the eye. Super property! Super staff! I wouldn't hesitate to recommend this stop in Moab to anyone.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Ron M, Thank you for writing us such a great review!! I am so happy that you enjoyed your stay and you had nothing but great things to say! I will gladly pass on your compliments to our staff and General Manager. Please come back and see us again soon! Best Regards, Tricia Grawet Sales Director

"Wow. Nice property"

5
30/10/2015

Moved from the red cliffs lodge and got a 2 bedroom suite at half the price we were paying for a a 2 bedroom cabin. Newly renovated and very clean and comfortable. We wish we had moved a few days earlier. In the heart of town close to great restaurants. Highly recommend.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Steve Z, Thank you for taking the time to review your recent stay! We are so happy to hear that you enjoyed your stay with us and would recommend us to your friends. That is the best compliment we can receive. Please come back and stay with us soon! Best Regards, Tricia Grawet Sales Director

"Great spot in Moab"

4
30/10/2015

This was our first visit to Moab and we were pleasantly surprised by what a pleasant town it is, nestled by the Colorado River and Arches Nat'l Park. We chose the Best Western Plus Canyonlands Inn because of its excellent location in the heart of the pretty downtown area, and because we generally are pleased with Best Western properties. The room was spacious and comfortable and the staff was very friendly and helpful.

"THE WORSE NIGHTMARE"

1
29/10/2015

I was in Moab for a work trip with my husband and chose to visit GREAT Arches National Park on a day off. But got stuck with our car, also not having a connection to search for a hotel with my mob., and made it hard to get to the city at night. I am usually very careful when writing a review for I try to valuate and balance all aspects, amenities etc... I am used to travel the world and work and worked in the hospitality business for more than 22 years now. But this place couldn't have not been worse of all places. The personnel at the front-desk reception were unfriendly, detached, nor helpful nor nice. The room was okay except for the bathroom that didn't have the curtesy you expect from a 3 starts hotel and paying 200 dollars per night (SO NOT WORTHED!). There were no shower gel (thing that I found everywhere in Utah even in the smallest INN). The in-room coffee provided, was terrible. It was cold that night, and was very tired from the loooong day and needed a HOT shower, which it was not hot! We then went out for a bite in town and when back to the hotel it was still cold that we had to turn on the heating. Better if we didn't! at 12:00 at night the room filled with a horrible smell that couldn't made me nor my husband sleep all night. I got a terrible headache and when turned on the light close to the bed I realized the sheets were not clean!!!! of course on a side we didn't touched. Too bad ! there were another queen bed, which we inspection before and then used. we finally could fall asleep around 4:30 in the morning. But woke up still with a terrible headache. Couldn't eat anything from the breakfast but I accompanied my husband to the breakfast room, the visual aspect of it all wasn't promising anyway. But this was probably because of my head spinning...So I went down to the front desk to kindly ask to PLEASE give me an advil in case they had some (ALL HOTELS HAVE!) and I have been answered, "there is a pharmacy, or a market just around the corner, you can go there and buy some there, madame". I paid the check and left right away.

"Great location"

4
25/10/2015

We were in Moab for 3 nights in October 2015. The Best Western Canyonlands was in the perfect place for walking around town. We loved the rooftop terrace. We took advantage of it for eating lunch everyday. One night we sat up there by the fire pit overlooking the passersby. So relaxing. The rooms were clean. Everyone was kind and helpful when we had questions. We were not happy that they did not offer in-room safes. We were told we could put anything valuable in the bike storage that is located in the basement level. It was under surveillance. The breakfast was pretty good. The room had a refrigerator and microwave. The in-room coffee could be improved upon. Overall we were happy with this stay and would not hesitate to go there again!

"Nice but vastly overpriced."

4
25/10/2015

Nice, clean, up to date room and facility. $180. for one room, one night, in October is excessive and not worth it. Air conditioner was very loud and cheap for a room this expensive. Walls are thin and we could hear the people in the next room talking and laughing.

"Superb! "

5
25/10/2015

While visiting the Arches National Park, I chose to stay here overnight. I highly recommend making reservations before arriving as it fills up fast. Everything about this place is above standard. The rooms are spacious, luxurious and meet high quality cleanliness. Breakfast was also good. The exceptional quality of the atmosphere, easy access for shopping and eating, made for an impressive stay. The beauty of the surrounding mountains, added to the ambiance. I personally recommend room 202 if one likes convenience to the front lobby and the impressive breakfast patio. The money spent for the room, was well worth the price.

"Big Bend Natl Pk road trip"

5
24/10/2015

This hotel was great. You couldn't ask for a better location in Moab. The room was spacious with 2 queen beds. Good desk area and the vanity space was great. Breakfast was well above average. Parking for the time of year we were traveling was no issue.

MoabHotelier, Guest Relations Manager at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Johnnie G, Thank you for taking the time to write us a review of your recent stay. I am so happy you had a great time in Moab and enjoyed your stay with us. I hope you get to visit Moab again soon! Best Regards, Tricia Grawet Sales Director

"One of the Best"

5
23/10/2015

This hotel fit our needs perfectly. Great location, central to all our planned activities. Walkable area to local restaurants, galleries, gift shops. Well-lit, free parking. Breakfast area more than met expectations (attentive staff, good offerings, pleasant surroundings). Room well-cleaned & supplies re-stocked without asking. Pool, fitness room & other amenities made this a perfect stay for our vacation.

MoabHotelier, Director of Sales at BEST WESTERN Plus Canyonlands Inn, responded to this review
Hello Alto 1, Thank you for such a great review! Its always great to hear when a guest thoroughly enjoys their stay. I will be happy to pass on your compliments to our General Manager and staff!! Have a wonderful day! Best Regards, Tricia Grawet Sales Director

"A Great Stay."

5
22/10/2015

This BW. has got to be the BEST of the BW's we ever stayed at. Snuggled in downtown Moab, it is in the heartland of National Parks. From the huge variety of breakfast choices, to the freshly scrambled eggs, this hotel has it all. And the adjacent restaurants right outside served a varied of menu items with reasonable prices. If back in this area again, will arrange for a longer stay.

"Great Location, Excellent Rooms"

5
22/10/2015

This hotel is right in the middle of Moab's main street and so you are perfectly located for a short walk to any of the nearby restaurants. Arches National park is just a five minute drive away and Canyonlands National park less than thirty minutes drive. The hotel itself is very well equipped, staff are friendly and our room was excellent with a nice lounge area at the window end. Also to note - free WiFi, complementary breakfast including hot stuff like bacon and eggs and plenty of parking space. The rooms to the front may pick up some noise from the pool and associated restaurant on the main street, but this all stops promptly at 10:00 pm and we had very peaceful nights. Altogether really good.

"Great location and experience"

4
20/10/2015

This was one of the best places we stayed at on our trip. The staff was very friendly, and the hotel was great. The room was very clean and roomy. Very easy to get to the pool and spa. Sadly we got there late and were only able to enjoy them for a short time. The bed was comfortable, and the food was very good for breakfast. Some good shopping right down the street within walking distance for souvenirs. Only downside was their parking was very full.

"Centrally located, well-managed, comfortable"

5
18/10/2015

If you are going to Moab, I think the best advice is to stay right in the middle of town so you can walk to a lot of places and have that extra glass of wine and not have to worry with driving. This hotel fits the bill. It is reasonably priced by Moab standards and very close to numerous restaurants. My only complaint was that our room faced the pool and it could get very noisy out there, but it stopped promptly at 10 pm when the pool closed. One night people out in the pool area were playing loud, amplified music. So we called management, who quickly put a stop to at least that part. So if you have small kids or some reason you need quiet before 10, advise to ask for a room that does not face the pool. Also I would note that we were there during "Utah Education Weekend" a 4-day weekend when kids get off because of some teacher conference, and it is the biggest travel weekend in Utah. So everything was packed, all the campgrounds, RV sites, and hotels were completely booked. Management at this hotel managed all this with no trouble and were responsive to every detail. Bed was comfortable, breakfast was great. Really added to our enjoyment of national parks near Moab.

"Awesome hotel in downtown Moab"

5
17/10/2015

Great place to stay with very nice rooms, comfy bed, free internet, yummy breakfast and friendly people. Located right in downtown so you can walk all over and enjoy everything there is to offer without the hassle of finding parking.

"Great Location and Great staff."

5
16/10/2015

The hotel stay was great because the staff was excellent and the location was great. The balcony areas were very relaxing to sit at after a long day in Moab. Check-in and check-out was very smooth and the front desk was very helpful.

"Comfort and convenience in Moab"

5
15/10/2015

On our trip to Utah's national parks, we spent two nights here. Our room was large, very clean and comfortable. After hiking during the day, it was lovely to relax in the hot tub and then stretch out on the comfy beds. The desk clerks were helpful and friendly. Breakfast buffet area was clean and opened on to a covered terrace. They even provided heavy duty paper towel so we could clean the mud from our hiking boots. A special storage room is available for mountain bikes. A great lace to relax and recharge before getting back to the parks

"A great place to stay in Moab"

5
15/10/2015

The Best Western Plus Moab is an excellent value for the money. The rooms and bathrooms are large enough for a family of 4. The location is close to a wide variety of restaurants and shops. It is a short drive to access the Arches, and Canyon Lands National park. If you have a pet, leave it at home because they only allow service animals.

"Moab in October"

4
15/10/2015

We had a great experience staying at this hotel. The staff was friendly, great location, adequate parking, and good breakfast selection. We also appreciated their on-site laundry facility since we traveled with our toddler.

"3rd Year at this hotel"

4
14/10/2015

Negatives: Soiled hallway carpet just west of lobby....damaged/ scarred door leading to pool. New steel door on south side of pool needs paint ! Driveway required more power-wash cleanup after major sewage overflow at adjacent Italian cafe.....driveway stained from sewage. Hotel management should have been on top of this....health issue also for guests tracking in sewage !

"Wonderful!"

5
14/10/2015

We stayed in the suite above Peace restaurant. The only downfall was there was no elevator. The suite was beautiful with comfortable beds and space. The balcony was spacious and the location was excellent! Our breakfast each morning was good and got us off to a great start. We were with another couple and we all agree we would stay here again.

"Nice"

4
13/10/2015

We stayed here because almost ALL other rooms were booked for the weekend we were coming and it was pricey! But I will say that it is a very nice property. It was a warm weekend and we ate breakfast out on the deck looking at the scenery. The rooms were clean and comfortable. I would stay here again in "off" season when the rates are at a more decent price but not at the price we paid.

"Best of the Best Western!"

5
13/10/2015

We often choose Best Western when travelling. This property in Moab, Utah is the best ever we have found, including other national hotel companies. The attention to every detail, from staff personali