My reservation and my points
Best Western Rewards
A Memorable Hotel Experience
A Memorable Hotel Experience
Your reservation
Loved this hotel! Ok, we had been camping so any running water/plumbing would have been appreciated but this hotel exceeded in every respect. The AC worked well, the shower was great, beds were comfy and the room was clean. The breakfast was delicious -- very good coffee, nice range of offerings. There was both a microwave and a fridge in the room so it was convenient to eat take out. The staff were exceptional--every single person greeted us and smiled and made us feel welcome. Finally, the hotel really cares about recycling: bins are provided on each floor for different types of waste and the utensils at breakfast were mostly recyclables. Altogether a terrific experience!!
The beds were so comfortable. Are room was large and comfy. Everything worked great. The staff was extremely friendly and helpful. Very close to walk to restaurants and shops. Pool and hot tub were great. Only thing that was a negative was they did not have any waffle machines for breakfast, they did have a pancake machine though.
Wonderful hotel to visit both area parks! Breakfast was outstanding and the staff was warm and welcoming! We used the pool, hot tub and fitness center. All were clean and well maintained. The location allowed us to walk to restaurants and bars and provided easy access area activities! Definitely would stay there again!
The location of this hotel was great. You could walk all around the town from here. The lobby was gorgeous. The pool was very nice. The rooms were spacious and very clean. They had a great breakfast spread every morning, and the employees in breakfast room were the best!! They were super friendly and kept everything stocked, and clean. I would definitely recommend this hotel for a trip to Arches and Canyon Lands
Lovely rooms. Older hotel that has been very well redone. No restaurant or bar on site, but restaurant next door is very good and provides room service. A little noisy because it's on the main drag (they all are) but spacious room, plenty of amenities, easy parking, free breakfast, super friendly staff. It was a very nice stay and a very good value. We will stay here again.
Pros: - clean and really spacious rooms - friendly staff - free parking and lots of parking lots - Great outdoor pool that was open until 10 pm - roof terrace could be used throughout day and night - complementary hot American breakfast Cons: - nothing
A lovely property. Friendly front desk, immaculate room, nice pool and best hot tub ever. Big shout out to the breakfast attendants who went above and beyond greeting each guest and accommodating late arrivals. Buffet was more than adequate too. Spent the last month traveling and this hotel was our favorite by far.
The hotel had security issues, which we addressed with the hotel. The hotel responded unsatisfactorily and I posted a negative review. They then blamed me in a response to my TripAdvisor review. We had a patio room and could not get the patio door to latch or lock. I called the main desk and the man responded that he could come up and check it out, but he doubted he could do anything about it since it was after 9 pm. So I told him never mind since my kids were already in bed. We used 2 belts to tie the door shut. My original review got a response from Best Western essentially accusing me of not knowing how to use a custom door lock (who has ever used a door handle you have to raise up in order to latch and turn the deadbolt????) They then accused me of denying the front desk access to fix the lock. Apparently the front desk did not tell them that the man on duty told me there wasn't anything he could do about it. They gave me a $50 refund off of a $400 room. They say it was a “goodwill” gesture, intimating they had done nothing wrong. BEWARE patrons of Best Western! They will accuse YOU and portray themselves as angels.
From check -in to check-out the front desk ladies were very friendly & accommodating. The breakfast good & staff was friendly & helpful. This hotel was conveniently located to restaurants & any shopping you choose to do. Our room was well stocked & very clean.
Stayed in “Presidential Suite”- not very special or worth the price. CONS: Loud hotel-very thin walls, bring earplugs Horrible mattress (& sad pillows) never rotated/flipped- not new or comfortable -killed our backs! Shower floor is painful- rocks protrude from floor grout & very low water pressure. No lights have dimming ability, light switches are weirdly located & no outlet provided at additional vanity area. Asked for housekeeping 1 day in middle of 5-day stay, but the large bathtub & toilet were neglected ☹️ Front Desk check-in & mgr not customer service-oriented (some staff were ok) Breakfast food quality is poor PROS: Espresso machine in lobby Hamilton Beach in room “Keurig-style” coffee maker(light roast only provided in room) Location is walking distance to Moab gift shops & restaurants Variety of breakfast options more than most, attendants helpful Pool/hot tub
Nice comforable hotel, surprisingly quiet, located in the middle of the downtown area. Great breakfast, friendly staff. Just a few steps away from shops and restaurants. We came in late due to traffic, and they allowed us to use the breakfast area for a late pizza party. Very accomodating.
Very nice ,facilities very good. only problem was a rude and obnoxious desk manager at check in. Manager notified and was very helpful and pleasant. Lovely pool.nice breakfast.great location. check in gave us a sour note. what else can I say .
Great hotel! Comfy beds, friendly staff, high quality breakfast and clean breakfast area. Recycling available. Nice pool and hot tub. Great location. Only drawback - steps to some rooms prevent ease of use of luggage trolley. Important if you have mobility issues.
Driving through from Colorado Springs to Reno, NV, we did not make advanced reservations but were able to book a room on the spot. Only had a first floor king room available -- not our preference, especially since the parking was remote from the entrance/front desk. The room was a little oversized, presumably because the sofa opened into a pull-out bed? TV was only viewable from the bed, so we improvised by moving around some furniture. Overall, it was a comfortable overnight stay. Great selection at breakfast with plenty of indoor and outdoor terrace seating. The pool looked fun and well-used. A little pricey, but it was peak summer. Location is great for walking to restaurants and shops.
The location was good and the room was clean. We enjoyed the pool and hot tub. The front desk staff were friendly. I did not care for the breakfast. There were not a lot of options and the food was cold. The room was a good size. It was also close to good restaurants the the food trucks.
Literally a 5 star experience! Great location near Arches, Canyonlands, dead horse point!!!! Staff and facilities outstanding!!!!! Breakfast, fitness room, helpfulness of every single staff person! One of my best trips to the SW ever. Amazed with the staff and facilities.
My young kids stayed here during a recent vacation to Moab. The location was fantastic since we could walk to everything Main St had to offer including restaurants, shops, and travel companies. The hotel was spotless and pool was never crowded. The real icing on the cake was the continental breakfast. This was not your average hotel breakfast—veggie egg white frittata, fresh pancakes and whipped cream, and anything you could dream of before heading out for a long day of adventures. And the breakfast service was so attentive.
Everything was fabulous! Location, room, pool, outdoor seating, breakfast and the staff! Within walking to shops and restaurants, enjoyed the outdoor seating and a band playing outside next door. Best hotel breakfast we've had on this trip. We highly recommend this hotel.
10 Stars on a 5 star scale. The location, the setting, the staff…exceptional excellence! Families—take note— one of the best, and best maintained breakfast bars you'll find, with wonderful and friendly supervision, Rooms are generous and perfectly clean, parking easy, and walkable restaurants abound. Nice touches— great pool, again, perfectly maintained. Water filling station right in lobby. Coffee and iced water ALWAYS. available. And everything is clean. 10 Stars. Highly recommend!!!
We have stayed in 6 hotels for this big road trip and this was the worst experience we have had. There was no customer service from the front desk at all. We were never greeted, not even a smile and in fact, some evenings while we waited in the lobby for our other party, not once we heard the front desk greet anyone at all. They were rude and obnoxious, in the wrong job! 2-star was for the breakfast staffs. The breakfast area was clean, food well stocked and staffs were extremely professional, totally opposite from the front desk.
We were celebrating our wedding anniversary and we were given a free upgrade to a Queen Suite. The breakfast was excellent and exceeding our expectations. The breakfast crew was attentive and kept the eating area clean and inviting. First class experience.
I really enjoyed my stay at this hotel. The location is perfect in the center of Moab. Plenty of restaurants and shopping within 1 block. Plenty of parking. The pool was very good. They make your room daily. Room temperature was good. The beds were comfortable. The breakfast was good and was open from 6 - 9:30am which was great. It was fully stocked and clean with plenty of seating indoors and outdoors. Another great thing is they have ice machines and water fountains to fill up your water bottles. The rooms are pretty basic, nothing fancy, but clean. Only basic TV channels. My bathtub did not drain properly. Overall, I would recommend.
First, very satisfied with the location. After settling into our room, was very pleased with spacious room and very comfortable beds. We were only there for two nights, so didn't have time for a visit to the lovely pool area. The gentlemen that supervised the breakfast room this weekend (6/22&23) were friendly and engaging, and the breakfast offerings were fresh, hot, and varied. We will definitely stay at this hotel the next time we visit Moab.
Such an amazing place! Location, room, pool, staff, breakfast, everything was beyond our expectations. Would come back for sure! One of the nicest hotels we have stayed in. So much thought was put into all the little extra comforts and the pool area is like no other. This made Moab even better.
We loved this place! We stayed 5 nights mid-May. It is literally in the middle of town , across the street from the visitor center. There are many restaurants and shops with 4 blocks any direction. We were in a 2nd floor room overlooking the large swimming pool and hot tubs. Pool towels are provided by the pool. Our room was good size with a mini-fridge and 2 complimentary bottles of water. The included daily breakfast had a large assortment of hot and cold selections, including an omelette station. Diego and Jorge who worked in there were so welcoming and helpful in getting you whatever you wanted to eat. We loved the outdoor verandah/patio around 3 sides of the main building, with lots of seating and views over the mountains. It was a great place to either eat breakfast or have a (bring your own) drink in the evening. The lemon water in the lobby was appreciated when returning from a day hiking in the parks. They even have coin operated washers and dryers on the lower level. We would certainly stay here again!
My husband and I stayed here for 5 nights. This was our second visit and it won't be the last. Everyone we encountered were very friendly and accommodating. The breakfast is out of this world served by Jorge and his staff. The hotel is beautiful inside and out. Beautiful, quiet rooms with an endless supply of hot water. Hotel is central and within walking distance from great restaurants. We'll be back.
We only stayed two nights while visiting nearby national parks. Everything was as expected with the check-in, room and a very good breakfast the following morning on the outdoor rooftop patio. The area was very safe and close to many restaurants and shopping. This hotel had good accommodations and met our expectations. Although Moab is hotels are notoriously not cheap, we would stay here again.
Good hotel option in Moab. Staff friendly. Rooms clean. Excellent location with many restaurants in walking distance. Rooms are modern and hotel is nice, but this is still a somewhat basic Best Western. It is not a full service hotel, so I can't give them five dots, but they could very well be the best option here.
Perfectly located hotel in Moab centre. Car parking is more than ample and is free (something we often find isn't the case when travelling). Nice big rooms with more than enough space for a couple. Nice breakfast room with an outdoor terrace. Has an outdoor pool and hot tubs!
Very clean large rooms and all areas up to date. Centrally located within walking distance to restaurants and shops as well as close to Arches NP and Canyonlands NP. Breakfast was amazing with lots of choices. Staff very friendly and knowledgeable. Breakfast staff was amazing. Ample free parking.
Central location is absolutely perfect. The rooms are huge and spotless. The amenities, from gym, to the laundry, to the fantastic pool, to the stellar breakfast staff, are all outstanding. Amazing hotel worth every penny!
Friendly and professional staff. Breakfast is very enjoyable along with breathtaking views. Very clean hotel.
Everything about this hotel is perfect, from check in to the breakfast to the onsite laundry. Couldn't ask for more. Breakfast was varied and the gentlemen who care for the breakfast buffet were extremely pleasant and helpful. Location is good-walking distance to many restaurants and fun stores. We have no complaints whatsoever. Would definitely return if we're ever back in the Moab area.
Large, clean room with comfortable bed. Separate vanity area in bathroom. Area with shower and stool a little small. Nice job in updating older hotel. Quiet. Courteous staff. Good location with Moab restaurants and shop within easy walking distance.
We could not have asked for a better hotel experience. The hotel was extremely well maintained, clean, comfortable and the staff was amazing!
After long days of hiking and exploring, it was a pleasure to return to this hotel. The staff are accommodating and the rooms clean with comfortable beds and quiet. The outdoor pool is good and the hot tub/spa is great. The breakfast selection is extensive and the outdoor tables on the balcony are nice. I appreciated the specialty coffee machine in the lobby. The location in downtown Moab is convenient (especially if you use a street one block off of 191). We ate at excellent Mexican, Italian and Thai restaurants all close by). I don't always post reviews, but this is well deserved.
We stayed 5 nights in early April. Exceeded all expectations. I rarely give 5 stars. Super friendly staff. Amazing breakfast crew. Love the coffee machine in the lobby! Everything clean/ great housekeeping. Centrally located. Walking distance to all the restaurants and shops. I only wish I tried the pool, but kids did and liked it. Pool area was nice and kids said it was heated. I loved the outdoor seating area above the lobby. This will be my first choice next time in Moab if I'm staying in a hotel.
The was the worst design of a hotel. They have steps in the middle of the hallway to your room. You are expected to unload walk down 4 steps and reload on mother cart. Ridiculous!! At $300 a night REALLY unacceptable. Old hotel. Do not stay there. Breakfast was very good especially for a hotel.
Just a wonderful experience. This hotel hit the mark on all counts - location (right in the center of Moab), cleanliness, room size, delicious breakfasts, tidy laundry facilities and most importantly, the excellent staff. A special mention to the staff at the reception desk, Caesar from Housekeeping and the men at the breakfast area. I can't think of a better place to stay in Moab.
Base camp simply needs to be clean, comfortable, and a good place to relax after a long day on the trails. This Best Western Plus hits the mark with all of those, plus a full breakfast spread with an amazing staff manning it, a pool, and a hot tub to soak your sore legs and/or to bring your 11 kids on vacation for some fun in the mountainous high desert. Our room was spacious and clean, and the location is ideal to walk to dinner or for a cold one, because let's be honest: you earned it out there!
Beautiful and clean hotel with an exceptionally friendly staff!! We booked last minute and could not have been happier with our stay. The room and bathroom were immaculate! The front desk staff and breakfast staff were so friendly and engaging. They provided local recommendations along with some other ideas for our trip. Would highly recommend this hotel and will be back for future trips in Moab!!
This hotel is right in the center of town near restaurants and shopping. Room was large with a small couch and chairs in a sitting area. The beds were very comfortable. The air conditioning worked great. Small refrigerator and coffee maker in the room. Bathroom has a large tub/shower and separate area with vanity from the toilet area. Pool and jacuzzi was nice after a long day. Breakfast was flavorful and freshly cooked with plenty of choices. Very friendly staff.
We were here for 2 nights on a Canyonlands tour with a travel group. This hotel was very well located in Moab and was walking distance to many shops and restaurants. Our room was spacious and very clean with a comfortable mattress. They had provided us with 2 bottles of complimentary water and we also had a small fridge in the room. Housekeeping kept our room spotless and the breakfast staff were all friendly, helpful, and kept food stocked well. Breakfast was an average hotel breakfast with enough choices for everyone to find something. The breakfast room was quite small, but the staff kept it cleared and clean. There was a coffee machine in the lobby which was a nice perk. We would definitely stay here again.
The coffee machine in the lobby, the breakfast attendant, Diego, the beautiful hot tub, the friendly staff, delicious breakfast, big room, ideal location, everything was perfect! I work in the lodging sector and I would stay here over and over again! Thank you for the wonderful stay. Ya'll are killing it!
The Canyonlands BW had everything we needed: large, clean rooms, a wonderful, healthy free breakfast and access to Moab restaurants. And the service was professional and friendly. One pleasant surprise was lovely egg white omelettes. Thank you!
Clean, bright, very pleasant. Will definitely stay here again when our travels bring us through Moab. Easy walk to several dining options. Staff was very friendly. Breakfast options were plentiful and good.
Loved the site from the first steps in, lobby staff was very helpful, the rooms were well stocked, and the hot tub was the best after a day of hiking. The breakfast food and staff were great. The owners have put a lot of money into updating this site and it shows.
Moab provided a great halfway point for our road-trip from Scottsdale to Denver. BW Canyonlands was a pleasant spot for a peaceful night's rest. It was quiet and comfortable. The staff made us feel very welcome.
Execution in the details. Egg white frittatas cooked fresh, fresh real scrambled eggs, sausage/crisp bacon, chiobani Greek yogurt, oatmeal with toppings, sweet Fuji apples and friendly breakfast attendants! Check-in staff beyond courteous!! Delightful coffee/espresso/hot chocolate machine free in the lobby. Amazing large outdoor hot tub! Spacious rooms for families with extra sleeping pace. Four washers and dryers available for a small fee. Short drive to Arches National Park and walking distance to downtown Moab and restaurants. Discounts to some of the local restaurants too! Best of all - their rates are reasonable! I wouldn't hesitate to stay again and would absolutely recommend to others!
the hotel was great . Very clean and the lady was nice when we checked in. Would stay here again. Very reasonable for what you get. Beds were comfortable and nice pillows. Did not use pool but looked nice
Clean, friendly, close to. Everything in Moab. Staff is excellent and accommodating. Breakfast is very good A few maintenance problems could have been fixed, like loose toilet seat, and leaking refrigerator. But overall nice stay.try it you will like it.
The staff was friendly and accommodating, and the room was clean, spacious, and updated. The location was perfect, close to the national parks and within walking distance from multiple great restaurants. The breakfast was delicious and is located upstairs on a gorgeous patio that is also available throughout the day and is a great spot to eat take out or just relax and people watch. We were extremely satisfied with our stay and will be staying here again next time we are in Moab.
Beautiful, I used points and got a queen suite. Right in the middle of town, but was quiet, all amenities were great. Breakfast was extra special and breakfast guy was so nice. Best in Moab. Would stay here again
This hotel is fantastic! Location is perfect, staff were all great and I could not fault anything! Only ‘complaint' was pool water could have been warmer. There's a fitness center and pool/spa so everything was covered.
The hotel is like new. The breakfast included large selection of fresh and tasty items. This is a well managed safe location to stay. It's downtown and within walking distance so much highly recommend it.
Decided to extend our trip and we were able to get a room last minute. This motel is in a great location on the Main Street in Moab, Utah walking distance to many shops and restaurants. It does sit back a little from the road so you don't hear the trucks that come through during the night. Very clean, friendly staff and great breakfast with hot and cold options. Pool and whirlpool looked wonderful. Would definitely stay here again.
We rode the San Juan Huts mountain bike ride from Durango to Moab. The hotel let us drop our bike cases in their bike storage room a week before we stayed with them. The bike storage room was excellent. When we finished our trip by riding into Moab, we were able to use the hotel's bike workshop room to disassemble our bikes and put them into their cases. The hotel is located in the middle of the touristy part of Moab. The breakfast was great and is located upstairs on a veranda that overlooks the town and area—it was great. Also, there is a food truck court that is about half a block away that has a variety of great foods, as well as a gelato truck and a shave ice truck. The staff were friendly and helpful. The room was capacious and comfortable.
Plus: perfect downtown location, every person who worked here (front desk and breakfast staff) was incredibly friendly and helpful, great laundry room, pool and small but serviceable gym, large rooms, really good free breakfast, nice lobby, cute terrace. Cons: thin walls and no carpets meant that we could hear next-door talking and incredibly loud footsteps from upstairs. If you're not a very heavy sleeper I'd avoid getting a room on the ground floor and/or hope for quiet neighbours. The pool area was smaller than I expected in real life (based on the photos online) and the hot tub was being remodelled too. Overall: not sure we'd return but a solid, friendly and comfy stay in Moab.
From check in to check out, this facility exceeded our expectations. This is the 6th BW hotel we have stayed in since August 21, 2023. On a scale of 1 to 10, this place is clearly an 11. Andy at the front desk and Diego in the breakfast area are an amazing balance of friendliness and professionalism. We will be back!
Exceptional staff. Lovely room. Wonderful location. Fablous pool and hot tub. Thank you immensely for such a delightful experience! Can't wait to visit Moab again. Did I mention the amazing staff?? We were taken aback by everyone's kindness. Best stay ever.
ALL of the staff were very helpful and accommodating. Very clean room and comfortable. Best Best Western that we have stayed in. Breakfast was better than what a lot of restaurants serve. Great experience.
Very nice hotel on Main Street. Breakfast crew was great and the second floor set up with an outdoor seating was also pretty neat. We did have one toilet problem but staff was quick to respond. I would stay again.front desk shock in was professional and if we got there earlier we would have went to their restaurant
The 5 stars is for the level of hotel. Everyone who works there has great customer service. We really enjoyed the breakfast options and the welcoming staff. The top level also has a patio to enjoy your food or drinks. The room is spacious and clean (w two sinks, microwave and fridge) and walkable to everything in town. We would definitely stay there again if in the area.
The hotel is in a great location central to everything in Moab. It is located on the main strip so you can walk to most places in Moab when you are not doing outdoor recreational activities. Rooms are clean, and staff is very courteous. The breakfast is pretty good as far as free breakfasts are concerned.
Room was spacious and clean with tile floors. Breakfast views were awesome and breakfast was good. Walking distance to great restaurants and shopping. Felt like a mini-resort! A few minor complaints, doors to rooms were very loud and pool was cold even though it was August and temps were around 100. We still enjoyed the pool but took a while to acclimate.
Decided to stay here on road trip because of the great reviews. Although the hotel was ok I think it is overpriced for what it is. It's centrally located so I guess there in lies the price. Rooms ok. Pool is small. Jacuzzi was out of order for maintenance/refurb?! Parking easy. Breakfast ok. Plenty of choice if you didn't want cooked. Only cooked items sausage and scrambled egg. Egg was quite rubbery. However have to give a thumbs up to the coffee.
We LOVED this hotel! The staff really made a difference. Every person was kind and caring. They sold stamps with postcards, had a nice beverage bar in the lobby and the breakfast man was extra welcoming. This hotel's location was perfect for walking the town and driving into Arches! It was super clean and spacious. 10 out of 10- would recommend.
Very nice hotel, staff was very friendly and always making sure our needs were met. When we arrived for check-in, they upgraded us to a suite for being a rewards member. Location was close to everything and within walking distance to restaurants and shopping. Also very close to Arches National Park and not a very long drive to Canyonlands National Park. Free breakfast was good with fresh fruit, eggs, sausage, bacon, potatoes and bread for toast along with pancake maker and coffee and juice. Would stay here again when we are in the area.
Had power outage. Couldn't check in until 3 hours after arrival, but had to leave credit card info on paper for them to use, leaving us susceptible to monetary theft. No hot water. Power on at 10, but interrupted during the night. C-Pap users like us had sleep interruptions. Charged full price upon checkout even though we didn't get full benefits of the stay. Don't count on management to take you into consideration when they're the cause of such inconveniences!
My wife and I stayed at this Best Western Plus in October 2022 and we found ourselves back again in June 2023. Based on our first experience, we didn't think twice where to stay. Shout out to Jorge and Diego who ran an AWESOME breakfast that included BACON! If we visit Moab again, we won't think about where else we can stay. This is our home away from home whenever we are in Utah. Pros - Andy very friendly and helpful at front desk, fruit water, 24 hour coffee and tea station, two sinks in room with wide counters (one separate from bathroom), light blocking shade rolls down to keep out all light, large TV, spacious room, very clean hotel and rooms, great breakfast with bacon, very clean pool and hot tub, very comfortable beds and pillows, wall control for decently quiet AC, bathroom vent to control room steam, larger fridge than standard dorm room size Cons - none
We enjoyed our short 2 night stay at this Moab location and loved everything about it. ALL staff acknowledged us and was kind. Pool was great with huge hot tub. ESPRESSO machine was my favorite and the espresso was good! A lot of other people commented that the hot chocolate was good too. If we ever get a chance to be in Moab in the future, we will stay there again.
Stayed here in June 2023. Location is perfect, right in the centre of Moab (we loved Moab) with several restaurants and shops within strolling distance. Rooms easily accessible from the large car parks. Room was huge if a little dark. This hotel has a great pool too with a little jacuzzi too. All in all it's highly recommended. Pricey for a BW, but all central Moab accommodation is pricey.
The Best Western Canyonlands Inn hands down is one of the best hotel experiences we've had in the last few years. After reading reviews, we booked Canyonlands for 5/6 nights for our trip to Moab and so glad we did. The location is excellent - we walked to dinner every night. Parking was plentiful and secure. Our room was quite large and very clean and had all the amenities that many hotels that we've been to in the past few years have missed. However, the best part of Canyonlands was the outstanding staff - from the breakfast crew, housekeeping (which was daily - quite a treat nowadays) to the front desk. Everyone we interacted with was amazing. The breakfast each morning was terrific with a variety of options. There was plenty of seating, both inside and out, in the area. When we return to Moab, Canyonlands Inn is our go to Moab hotel.
Beat Western Canyonlands was such a wonderful surprise. The ambiance of this hotel enhanced our overall trip experience. We thoroughly enjoyed our stay, the staff was so friendly and helpful, even the cleaning lady offeried recommendations of things for our family to do that the kids would love, and they did. The pool was warm, the jacuzzi was great and you can even order food from next door and have it delivered to the pool! The breakfast was great and everyone at the hotel was extemely nice and rooms were really clean and nice not to mention the hotel is in the perfect location to walk around town. This is a must stay if you are in Moab!
Perfect location in the heart of Moab close to all the shops. Ice cream shop across the street, Dewey's and Pasta Jays were right there. Recently renovated and they did amazing. The rooms were roomy and the beds were comfortable. The only thing we wish was available would be to use our own streaming services on the TV. Breakfast was the best we had on our two week road trip. We stayed 3 nights and they switched things up so you weren't getting the same repetitive breakfast. The staff in the breakfast room was wonderful and attentive. The pool area had charm and loved the oversized hot tub. Anytime we pass through Moab in the future this will be our go to hotel.
We were upgraded to a queen suite because my brother in law is at Diamond level. The suites are in the newer section. The lobby was very clean and inviting. LOVED having lemon water daily! ❤️ The rooms were very large with 2 comfortable queen beds, a nice couch, coffee table, and chair with ottoman. The lighting was nice - there was subdued lights behind the headboards. Small refrigerator and microwave. There was a desk seating with good lighting which I used. The pool was extremely clean! It had many seating areas with some covered by trees, umbrellas, and 3-4 seating areas underneath permanent cover. We couldn't believe how cool the water was!!! So refreshing after being out in the heat all day. We used the pool both days! The free breakfast was the best we have ever had. Plenty of options to choose from: real bacon or sausage (rotated daily), scrambled eggs, boiled eggs, pre-made omelet, fried potatoes, muffins, bread, bagels, English muffins, made to order pancakes, cereals, juices and milk. The staff was very friendly and helpful. They were bilingual.
We stayed at this hotel for 3 nights in early July. The hotel is within walking distance to a lot of restaurants and shops. All the staff we encountered were friendly and always had a smile and a hello. No request was too big for anyone. Jorge and his partner, the breakfast staff were always friendly and even told my husband that the sausages were gluten-free when he asked about them. The breakfasts were amazing including the gluten-free sausages. The room we had was a two-queen suite with beautiful pictures on the walls from Arches National Park. Beds were very comfortable and the towels were soft and fluffy. There was no shortage of hot water. The whole hotel is very very clean. We we'll definitely be back.
Excellent hotel. Service at breakfast and the breakfast itself were outstanding. I've stayed at a lot of Best Westerns but this one had the friendliest staff at breakfast I've ever seen. Wonderful layout, seating indoor and outdoor. Very convenient to shopping and restaurants. Close to the parks. Had a great stay there with my sister on our cross-country trip.
This is a top notch hotel. All of the amenities were excellent. Breakfast was outstanding and kept clean with a person that can help if needed. There were several restaurants nearby and downtown shopping.
Clean, accommodating and friendly! Breakfast was amazing, close to everything and the service was tremendous. Definitely would stay here again. They offered travel and restaurant tips and the extra touches were special!
This was an unexpected wonderful overnight stay. The lobby and common areas are remodeled and are fresh, clean and visually pleasing. The lobby is bright and welcoming and has polished marble flooring. The hallways are wide and lit brightly, yet soft. The carpeting in the hallway is a good mixture of colors. The rooms have been updated. Nice tile flooring throughout! It is cleaner than carpeting and seems to make sense with the many hikers that trail dust and dirt in an area like this!! Diego in the breakfast area was kind, professional and welcoming. He was a great start to the day! Jennifer, the manager, was knowledgeable and made us feel at home.
The hotel is in the heart of town. I was able to participate in an event located in downtown. Unfortunately since I needed to book last minute the price for the room was 10Xs higher than if I booked earlier. This is a trend I've noticed. I should have booked at a campground and slept in my car. breakfast was very disappointing.
Great location in downtown Moab. Walking distance to most everything you could want. Clean room. Bed was comfortable. Liked the 2 sink layout of the bathroom. One sink is with the toilet and shower/bathtub and the other is outside the bathroom. Made two of us getting ready quicker in the am. No complaints and I will definitely stay there again when in moab.
Was a surprisingly large room. Double sinks in bathroom. Sitting area with a small sofa and chair. Convenient to town center. Bottles of water provided. Pleasant staff. Very well stocked breakfast buffet.
Hotel exceeded expectations. Attentive staff. Clean, modern room received a daily refresh. Central location to all downtown Moab has to offer. Great breakfast room staff. Convenient to Arches, Canyonlands, and Dead Horse. Recommended.
Best Western Canyonlands was a very nice property. The staff was extremely friendly and helpful throughout our stay. I would definitely go back to this hotel. It is very close to shopping and dining. Arches National Park is just a short car or bike ride away.
What a wonderful place to stay. This is the first time we stayed at a Best Western and we don't regret it. The check in was fast, the location perfect, the decor with fresh flowers was a plus, rooms were nice, big and clean, breakfast was delicious and the people that work at the hotel were very friendly and respecfull. The jacuzzi was nice and clean and the laundry room very inexpensive and organized. You would love it.
3 adults and 2 kids stayed in their 2 bedroom 2 bath suite. The accommodations were spacious with more than enough room for 5 people. The kitchenette was well stocked and the fireplace was perfect for the crisp January nights. Very convenient location to Arches, Canyonlands, Deadhorse. Good breakfast. We also used the jacuzzi and the laundry room both of which were well kept up and clean.
I notice the little things about hotels and this one has all the right things! 2 sinks, multiple mirrors, multiple outlets, comfortable bedding and towels. I also appreciate the recycling bins at the end of the hall!
Checked into hotel and was immediately impressed by the room and facilities and decided to stay one more night. Great value for the money. Beds were very comfortable and breakfast was good. Location was great as it was central for restaurants and bars.
My husband and I stayed here for 5 nights while travelling around Utah. This was a great choice to explore Arches and Canyonlands. The staff is very friendly and the rooms are huge and nicely decorated. The breakfast is amazing and different everyday with the kindest most helpful men running it. They help you any way they can and greet each and every guest. It is in the middle of Moab and within walking distance to many restaurants and shopping. The upstairs outdoor seating area is beautiful as is the pool and hot tub. There is coffee and hot chocolate in the lobby and a water refill area in the hotel as well. This hotel literally has everything you could possibly want. We would definitely stay here again if ever back in this area.
We had a great 3-night stay here in Moab. The breakfast was one of the better ones we've had at a hotel. In addition, the staff was very friendly all around. The room itself was very large and comfortable. The sink is separate from the toilet/shower, making getting ready in the morning easier for multiple people. The hotel was very clean and felt almost like a brand-new building. There was plenty of parking and was within easy walking distance to many restaurants. We had one issue with our toilet, and maintenance was there in less than 5 minutes to fix it.
Stayed three nights. Excellent location for Arches NP and Canyonlands NP. Excellent location for downtown stores and restaurants. Would definitely stay here again. Easy drive to local sites and hikes.
We booked this hotel based on the great reviews on TripAdvisor and we were not disappointed. The hotel staff was very friendly and accommodating. The location is perfect, right in the middle of town where you can walk to most of the restaurants and shopping. The rooms are very nice and clean and the bed is extremely comfortable. There are 2 sinks that allow multiple people to get ready at the same time. The breakfast was excellent with a wide variety of fresh options and the coffee was better than in most coffee shops. The rooftop deck has a beautiful view of the town and mountains and is a nice place to unwind after a long day!
Fantastic place to stay... clean, comfortable, spacious rooms. Staff was friendly and helpful for our last-minute booking. Convenient on-site parking. Walkable to shops and restaurants. Good continental breakfast.
This hotel has it all...great location for exploring Moab's Main Street restaurants and shopping on foot. You are right in the middle of all the action in Moab yet just a short drive from Arches. Excellent breakfast - beyond what you might expect from a breakfast buffet (think fresh fruit, seasoned potatoes, thick bacon). The 2 gentlemen who set up breakfast each morning do a wonderful job and it shows in their presentation. Rooms are spacious ( 2 bathroom sink areas) and were spotless. And even though the hotel is right on Main Street, our room was very quiet inside. The balcony area offers a lovely outdoor space to sit and watch all the activity of Main Street. In addition, there is a small coffee, hot chocolate and tea bar in the lobby available at all hours. The employees were all friendly and helpful in suggestions of restaurant options, shopping, store locations. This is the ideal place to stay and relax after a day at Arches National Park. Get to Arches early then come back and enjoy this hotel and Moab. This Best Western Canyonlands was truly one highlight of our road trip.
Excellent property, wonderful staff, beautiful room, great location with walking distance to fabulous restaurants and fun shopping experiences. Also, breakfast was wonderful here with a choice of eating on a fun outside balcony or inside in a very comfortable room for eating space and visiting if so desired.
My wife and I did a 12 day road trips staying in different locations every day. This oasis in Moab was hands down one of the top two places we stayed. Right from the start with great front desk service, you could immediately tell this clean, updated and environmentally friendly hotel was going to be a good stay. The rooms were large with rollable light blocking shades (that keep out ALL light) instead of big ugly heavy light blocking curtains. The bathrooms featured towels that were folded into art, a large shower, an actual vent with a fan (so the moisture from the shower could be vented out instead of rolling into the room), and large counters with plenty of space for toiletries of two people. The beds were adequately comfortable but not the best I've slept in, but I nonetheless slept well. The beds also had two individual reading lamps for each bed above the wallboards. Breakfast was very good, well run, and the items were kept resupplied and everything was clean. We also used their customer laundry room which had 4 washers and 4 dryers and they were very cheap to use ($1.50 for the washers and 25 cents for each 10 minutes using the dryers). The laundry also had machines that dispensed packages of detergent and fabric softener. Everything ran on quarters, but there was also a change machine in there too. In the middle of a long trip, this really came in handly allowing us to pack less clothing because we could clean our dirty clothes in the middle of the trip. This hotel was fantastic! VERY highly recommended!
What a pleasant surprise! Great location, super-clean room, comfortable bed, friendly staff, and an awesome location with many restaurants just steps away. Breakfast is wonderful, and they have a great sitting deck that is huge and heated. Incredible place to stay
We enjoyed staying at this hotel. It is located in downtown Moab, close to shops and restaurants. It was clean and the staff was friendly, especially the breakfast team. They kept the breakfast area stocked with a variety of fresh food, and chatted with the guests. There is a fire pit on the top deck for guests to enjoy.
This well located in the center of Moab. The breakfast was quite good considering most breakfasts that are included in the price of the hotel are pretty bad. This had sausage, bacon, eggs, yogurt, pancakes, etc. In my opinion it is overpriced - my room was $300 +for one night. They do have a fitness center, free coffee and a small pool and spa.
Special appreciation to LITZI at the front desk. She went out of her way to fix a minor problem that made our stay much easier. This front desk staff cares about their customers experiences! Large property with a cool breakfast space that has outdoor deck areas overlooking town. All the hot and good breakfast stuff included. A pancake machine instead of waffle maker here. Extra clean rooms with space, comfy beds with fluffy linen, nice individual little reading lights in the headboard, Micro, and mini freg. Nice private pool area with large kidney shaped hot tub. Excellent location for walking to shops, good food close, and a fun town vibe here. Good parking included and I noticed electric charging stations.
Just spent 5 nights here and we were very happy with the hotel. It was very convenient to Arches of course and walking to restaurants was easy. The outside breakfast area was also a plus. The parking lot was large and had charging stations. It was also nice that it had laundry facilities since we were on a long road trip. The TV did not have netflix but that was OK.
Lovely facility, large rooms and very nice condition. Great breakfast area and food provided. The outside upper terrace area was lovely and very nice place to sit and chat in the evening. Location is convenient to downtown area and had plenty of free parking.
My husband and I stayed here three nights while visiting the nearby national parks. It was a great place to stay. The hotel is on the main street through Moab but the room was very quiet at night and the central location made it easy to walk to shops and restaurants. Parking is plentiful as are the breakfasts, with many hot and cold offerings. We did laundry in the hotel's basement laundry room which was inexpensive and easy. The room was a good size, the bed was comfortable and it was quiet. The staff was pleasant. The pool and hot tubs were nice temperatures with a pleasant ambiance. I would stay here again.
Enjoyed our three night stay at Best Western Canyon Inn. The hotel is is a great spot in downtown Moab, allowing easy walking to shops and restaurants. Our king suite was very spacious and comfortable. The cleaning staff worked hard to service the room each day. Excellent breakfast; thank you Jorge and Diego for friendly, attentive service each morning. Enjoyed the pool and hot tub, which was great after a long day of hiking. Minor caveat: towels in the room and pool area really need an upgrade. Otherwise, a great stay!
This hotel is centrally located right in the center of Moab. An abundance of restaurants and shops are just a very short walk from the hotel. Our rooms were clean, comfortable, quiet and spacious. The front desk staff was responsive and helpful. The breakfast attendants were both just great! They went above and beyond to be helpful and welcoming. We truly enjoyed and appreciated our stay.
This hotel is located in the middle of Moab so you can easily walk out to restaurants and shops. Friendly and efficient check-in. Rooms are spotless, appear newly furnished and carpeted and are equipped with everything you would need. Excellent bathroom facilities. Washbasins inside and outside the bathroom. Breakfast was good, but surprised to see plastic knives and forks and paper plates in this standard of hotel. Hoping that this is recycled.
We have stayed here a number of times and will definitely be returning. The staff is very nice and always willing to help out and answer questions. The breakfast staff is so nice and welcoming! Jose always asks how we are doing and makes our kids feel at home. We love this hotel and highly recommend it for your trip to Moab!
We really enjoyed our time here, and it's in a super perfect location in Moab, right in the middle of a great walkable stretch of stores. Front staff could be a little nicer and more friendly, that's my only very small thing. Everyone else was super friendly.
Great location, friendly staff, spotless rooms and breakfast included. We were in Moab for 2 nights to visit National Parks and would stay again. 10 min from park entrance, great central location close to shops, restaurants & breweries. Recommend!
My overall experience was fantastic from the moment I got to front desk. Their laundry room was clean and machines worked very well. Breakfast was hot and delicious! Very friendly staff throughout hotel ! Location is perfect for walking in town .
I highly recommend this hotel when visiting Zion. From the warm welcome while checking in, the clean hotel, and the wonderful outdoor seating area. Restraunt's are within walking distance. The breakfast was well maintained with staff to help. I would not stay anywhere else if visiting again.
We booked one of the two room suites to splurge a little bit for our 4 days in Moab. One bedroom had a king sized bed and a full bath and a TV in room. Second bedroom had 2 queen beds, a TV and full bathroom. The two rooms were separated by a pantry and living room area which also had its own TV and a fireplace. If you have little children this may not be within your comfort level as you do not have a direct line of communication to the second bedroom. For two teenagers it was perfect for us. The second bedroom had access to a rear staircase for emergency purposes. The suite had plenty of room. The living room and second bedroom had access to an outdoor sitting area / balcony overlooking the strip. The suites are located above a popular restaurant (Gloria's). This sometimes led to noise from the restaurant or music at odd times. Additionally there is definitely noise from the strip at all times. There is no elevator to access the suites - you must use an exterior metal grate staircase - which when toting large suitcases is a pain in the rear. The parking is a little bit of a mess as you share it with the restaurant so the spaces you may want to use may be taken up. The furniture in the suite was a little beaten up, but functional. Paper towels were provided in the pantry area which had a nice drawer style refrigerator. The breakfast buffet which is located in the main building is excellent. The pool area was also very nice. The hotel is conveniently located close to all the attractions and restaurants. It was nice to hide out in the heat of the day in between hikes at Arches in the early morning and evening. Overall it was a good place to stay during our visit to Moab. I would recommend it.
Our room was clean, quiet and comfortable, we couldn't ask for nicer accommodations! All of the staff that we interacted with were pleasant, friendly and helpful. We had plenty of breakfast items to choose from each morning and a nice patio to enjoy them!
We had a king suite & the room was huge. The front desk staff as well as our housekeeper were great. The breakfast was standard hotel fare, so could have been a little better. But, there are tons of restaurants within walking distance. Coffee shops down the road, ice cream across the street.
We stayed in the Main Street Suite (2 bedrooms/2 baths with balcony overlooking Main Street and mini kitchenette. Perfect for two couples for our 3 day/2 night stay exploring Moab and surrounding parks. The suite was clean, the breakfast very good, Jorge and Diego who worked breakfast, were especially helpful and friendly! We enjoyed the pretty pool after a hot day of hiking and appreciated the locked storage area for our luggage on day of check-out so we could go kayaking after we left the suite and come back to our locked luggage. The hotel is nicely updated and has a great location right in the middle of all the restaurants and outfitters so we walked to everything! Will definitely stay again when coming to Moab. All of the staff was very friendly as well.
My mom and I stayed here during our cross-country road trip. We went to Arches for a couple hours and came back to a very clean, spacious room! Everything was perfect and the location was great. 100% would stay here again!
The night staff went above and beyond to get us access to Arches National Park the next day when we arrived not knowing we needed advanced reservations to be allowed in. They helped us get to the right web site and navigate through it to get us a time to get in the park at 9 AM the next day. Hotel was very well maintained.
Outstanding, just one night. Web site said pet friendly but front desk said they were not but she took care of us. Good location for dinner, several within easy walk. Complimentary breakfast is better than average. Would stay there again. Fabulous staff and very clean
Everything about this hotel was excellent . The location is perfect walking distance to shops and restaurants, as well as a 10 minute drive to Arches National Park. The room was spacious and the breakfast was delicious with a great outdoor eating area. We also appreciated the guest laundry facilities. Most importantly, the service was impeccable. Shout outs to Michael at the Front desk and Jorge in the breakfast room - both were spectacular!
Don't bother with the other "plus" location just down the road on the other side - it should not be a plus, but this place is much more than just a plus. It should be a premium! We canceled our reservation at that other "plus" location because it was old, dirty and appeared unsafe. Just down the road was this place and wow! We are glad we did. A great pool, an awesome breakfast. A great comfy and clean room in a perfect location if you want to walk around town I came in and explained the situation to the awesome girl at the front desk. She understood, and got me into a room at a decent rate on a moments notice. We'll never go anywhere else now. Stay here - you won't regret it. Good shower. Comfy and soft bed. Safe location and just well - a super PLUS.
Great location. Great rooms. Wonderful staff. Loved it!!! I would recommend this place to anyone be as it's great for family. They have a pool! Close to downtown area where you can easily walk around their little town. Loved this place. I would go back!
We stayed three nights here because it was close to several parks we wanted to visit. Very clean, nice friendly staff. Comfortable rooms. Good breakfast . Close enough to walk around shops in town and walking distance of some really good restaurants
We had a great stay at the Best Western Plus Canyonlands Inn thanks to a great team running and taking care of the place. The Best Western is well situated in the center of Downtown Moab so that restaurants and shops can be reached by foot.
Great breakfast (automatic pancake machine, hot chocolate machine and the other normal hot breakfast items)… very hospitable staff at breakfast! Lots of seating area indoor and outdoor, gorgeous! Great pool area. Good beds. The room felt a bit dated with finishes/carpet, but our 11-year-old children were thrilled. Very easy to walk to multiple restaurants including Pasta Jay's in the same parking lot. (The kids meal portions are very small). The Moab Information Center is directly across the street to pick up tickets for fiery furnace self-guided tour and watch the informational video. In my opinion it's best to do it 1 to 4 PM the day prior so you can start early in the morning. Crystal's Cake & Cones directly across the street… pricey ice cream and milkshakes, but a great memory, brought ice cream bag and ate on the outdoor Terrace at the hotel, overlooking the city of Moab. Souvenir stores within an easy walk. Fast drive to the national park…. If you choose to hike to delicate arch and need a breakfast before 6 AM start time, you can ask for a complimentary to go bag, with a granola bar, apple, yogurt, and a bottle of water.
This was our 2nd stay in this hotel. We first stayed here in 2021 for 5 days. Front desk staff were very friendly and helpful, room is clean and big, breakfast choices are good and there's a patio to eat your breakfast. Hotel is in the main street, walkable to all restaurants and shops. We missed Tricia on our stay this time. She recommended the Xtreme 4x4 Hell's Revenge last time, and we had a blast. We stayed 2 days this time for a long road trip to San Antonio for our son's Air Force BMT graduation on 7-6&7. This time Morgan helped us by finding out from other tour company if our car is suit enough to do the Shafer Trail. Thanks Morgan. You're awesome. Although I had hesitation at first to do the Shafer Trail, my husband insisted on doing it. Scary, but, I survived. and had a blast.
Great hotel with nice pool and awesome downtown location. Close to Arches National Park and surrounding trails. Jumping off point for Canyonlands as well. Clean, working internet and guest laundry and fitness center were all nice as well.
We were very disappointed with our choice to stay here. The room is big and was clean enough (with the exception of the carpet), and the staff was very, very friendly. But for $300 a night this place was a huge miss for us. For that price, I expect more. The rooms were very dark and dated. Some of the furniture matched, while the rest was all random, very cheap motel furniture that didn't even coordinate. There was a cheap Walmart looking curtain covering the closet. The bathroom was comically small and looked like a 1990's roadside hotel bathroom. The hallways have had a recent update, but there was paint all over that carpet from sloppy painters. We felt like we were staying in a very low budget motel for $300 a night when there were several new hotels down the street for the same price or less. It was a holiday week, but this was the third hotel I've stayed at in less than a week, and I'll be at two more after this one, all in resort or tourist destinations. This room was more than any of the other hotels I booked for this holiday week. The other hotels were wonderful, as is the one I am currently en route too (having previously stayed there). So this was such a let-down. Breakfast was above average, though, and if you're interested in being within walking distance to the shops and restaurants, the location is good. The breakfast area was also lovely. If the rate had been half the price that it was, it would have met my expectations for what I paid. But at the price they charge, no way. Terrible value and much, much better options down the street.
The hotel is in a great location. You can walk everywhere. The staff was very accommodating at all times and not just the front desk. The breakfast attendants were always smiling and helpful. There is lemon water in the lobby which is q nice touch. Rooms were always clean. The only reason I gave it 4 stars instead of 5 is because the hallways could use a little updating. We would definitely return with our family. We were there for 8 nights.
The location is in the center of Moab walking distance to great restaurants and shops. Short drive to Arches NP, Canyonlands NP and Dead horse SP. Stayed two nights. Rooms are spacious and clean and pool area is nice. Breakfast was good. My complaint is that when we arrived after a very long drive we were told by the staff at the front desk that they were oversold and they didn't have a room for us even though we had a confirmed reservation from Expedia. . One of the staff was very rude and belittled us for booking through Expedia. I have actually seen this at other Best Westerns where the staff has an attitude if you didn't book directly with them and tend to not want to help you. Eventually the manager came and found us a room and our stay was saved.
This is by far the best location to stay in Moab. You can walk to all restaurants, the grocery store, and the best shops. It is also 10/10 service. The room was so clean and the breakfast was top notch. Rooftop patio to eat breakfast or have a drink (byob) at night. Great view.
We rented one of their suites. Very nice, rooms were very clean. The hotel is located in the downtown area and it's a short walk to everything. They have a fabulous breakfast layout including eggs, potatoes, and pancakes. Nice heated swimming pool. I would definitely recommend staying here.
We stayed at Best Western Plus Canyonlands Inn near the end of a two-week trip through Colorado, Arizona and Utah. Staff upgraded our accommodations and provided a great stay. We were close to multiple canyon and river activities, shops and restaurants. The complimentary breakfast was excellent, our room was large and clean, and staff were very friendly.
We are currently staying at this hotel and like everything about it especially the staff who without exception have been friendly and helpful. Our room on the second floor is quiet & comfortable with everything we would need including a safe which is so helpful as we re not carrying around passports , driving licences , cash etc . As someone has previously mentioned the luggage carts can't go to all rooms because of some steps mid corridor but we were very impressed that when seeing the problem for us a couple of members of staff offered to carry our cases to the room . The room staff deserve a special mention as they have been really excellent but both the staff in the breakfast room and also reception staff too have been really good . This has definitely been the best hotel on our trip from Zion to Moab . We recommend it to any travelers. .
Our room was clean and spacious. The AC works great in our room. So many times you visit and aren't able to temperature in your room to your liking. We enjoyed our breakfast upstairs overlooking the mountain. I would recommend this location.
Great hotel to stay at if you want to be close to restaurants and shopping and just a short driving distance from Arches and Canyonlands. We were on 2nd floor which is no problem unless you have lots of luggage. ( which we did since we were staying here 4 days and were on a two week driving trip). We put all our items on a cart that they provided only to realize that there is only one smaller elevator and then when we got to the 2nd floor there was a small set of stairs to get to our room so we had to unload and carry it the rest of the way. Rest of time till it was time to leave we used the stairs. The rooms here are very comfortable and in room 208 we had no noise. We loved their breakfast and the staff there( Diego and Jorge) were awesome! The rooms were roomy, had a fridge, microwave, coffeemaker, nice size tv, a safe, reading lights above the beds, and 2 sinks. The internet was ok. Little pricey but pretty much what we expected for the area.
Efficient check in. Clean room. Comfortable bed. Great breakfast with fresh food and eggs that were made on-site. Friendly helpful staff with recommendations for good places to eat and things to do. Would stay again.
Super clean, updated quiet room, great breakfast and in the heart of everything. We walked everywhere—it was incredibly walkable. For vegan options, highly recommend Moab Garage and Gloria's (right across the lot). Gloria's has fresh juices too. Fantastic stay, we would definitely come back.
Beautiful location with nice views of the canyons. Located in the heart of the town close to shopping. Good breakfast with an exceptional hard-working staff. The next time we come to town we will probably stay there again.
The location in town is great--we loved walking to restaurants and shops after busy days hiking in the parks. The room was clean and spacious, and the beds were comfortable. It was easy to get to Arches and Canyonlands from here, and though it is in the middle of a busy area of Moab, we found it quiet. The breakfast room was well run, and the staff was great. We drove by the hotel on the way in, as it doesn't completely look like the photo from the street. It was on the pricey side--the most expensive spot we stayed for our 10 day Utah trip, but it was Jeep Week, so everywhere was expensive. Pasta Jay's next door is very good, and Spoke's ice cream nearby is also yummy!
Cleanest hotel pool I've seen. Breakfast was great and the staff at breakfast were super friendly and helpful. Great location in town. Near a food truck park and some great ice cream. Nice ice machines to restock our cooler for day outings.
Overall it was OK. Coffee was about the worst I had. Either they never get rid of old grounds or clean machine. For the price I would have expected a better breakfast. Good location within walking distance of many restaurants. If in area would probably go back
This hotel was almost 500 a night late April. Parking limited since it's right in town, noisy. The room is OK the carpet is maybe being replaced as it was torn up in the hallways and rooms, pillows were not even pillows they were half size and you could feel the stuffing lumps. Air conditioner loud and microwave didn't work well. Fairly clean and no issues at check in. If you want to be right in town and like the mob scene it's fine but not worth the price at all!
It is right in the middle of Moab ( center and main). After driving through and to parks and sights all day, it was nice to come back and not have to get in car again and look for parking for dinner. Can walk to a variety of restaurants, souvenier shops, and the visitor center is across the street. There is a pool and large jacuzzi area. Interesting feature is that the breakfast is served on the top floor and can eat outdoors on the roof top in nice weather. For hotel free breakfast, there was plenty to choose from. No problem with room. Clean/updated.
Well situated Best Western is about what you'd expect. By no means a resort or luxury spot, but comfortable and well maintained. Breakfast was better than some of the other Best Westerns we stayed in. Nice, but small, pool and hot tub. Linens were of low quality, internet was wonky and didn't work all that well, but staff was friendly and all in all, we enjoyed our stay. Is it a Four Seasons...no! But is it a decent, comfortable hotel in Moab...yes!
Our stay was one of the best hotel experiences we have ever had! The staff was extremely helpful, the hotel was very clean, the breakfast buffet was excellent, and the location is ideal. We didn't have a car and were able to walk to everything we needed.
Perfect location to all the restaurants and shops! Clean and well maintained property with a friendly staff. Breakfast had a variety of items such as eggs, make your own pancakes, fruit, cereal, etc. Great experience!
We enjoyed a nice three night stay at the BW Canyonlands Inn. The room was large and well equipped. The hot breakfast options were good. The Inn's conveniently located to restaurants and shopping. The entrance to Arches National Park is only a few miles away.
Great hotel with excellent staff and updated features. Clean rooms, nice lobby, great breakfast buffet (Jorge, breakfast mgr does an exceptional job!!), very nice rooftop patio with firepit and seating under thermo heaters. Staff was very professional, friendly, and attentive to every need. Hotel is located in center of town so great access to all of Moab's downtown areas and activities. Great stay!!
This hotel is fantastic. We had a large room with a King sized bed. The room was very spacious, had a place for all our luggage, the bathroom was also generous in size and had everything we needed. Breakfast was included and there were many good choices. The breakfast area was spacious and one could even eat outdoors on the roof-top. The hotel is well situated in downtown Moab. I would highly recommend this hotel, it has everything you could need or want!
The BW+ Canyonlands Inn exceeded our expectations during our recent stay. Great location and a perfect base for exploring Arches/Canyonlands. The included breakfast was quite good with a variety of options. The staff working breakfast were nice and helpful. Actually we found all of the Inn's staff we interacted with to be friendly and helpful esp front desk! Our room was clean and quiet. We would recommend this hotel and stay again if we got back to Moab.
We have stayed at several hotels over the course of our road trip and the staff at this hotel was so helpful. We had a late night arrival and found ourselves in need of several things and Mike at the front desk was incredibly accommodating and went above and beyond to meet our needs. Thank you!
Liked how clean & hygienic the rooms, corridors, breakfast area, gym & pool areas look & felt. Love the mattresses-gave us a good night's rest, after a day of cycling. On the website, found it strange that a 1 bed bedroom costs more than a 2-bed bedroom, so, we opted for the 2-beds & used only one. Lots of towels! Nice that there's a coffee percolator & a microwave but didn't need to use either as there's coffee/tea in the lobby area that's accessible 24hrs. Also, a choice of restaurants surround the hotel. Seriously, do people really need them? Overall, we were very pleased with our stay. The only disappointment was our inability to get seats at ‘Desert Bistro', across the road from Best Western Canyonlands….I know, it's not associated with your hotel. Thank you for making our stay comfortable & memorable.
My family of 3 was so comfortable and happy at this hotel. The rooms were spacious and comfortable, the pool and hot tub were a hit, and the breakfast that is included was great. There were so many breakfast options both hot and cold and the staff was amazing, helpful, and friendly. This hotel is walking distance to a bunch of restaurants and shops, and a short drive to Canyonlands and Arches. We will definitely stay here again the next time we are in Moab.
Wonderful location to shop around town or have dinner. The patio, which is off the second floor breakfast room, has an electric fire pit which was lovely to sit out in the evening. People were enjoying the pool and hot tube. We did not bring suits though, wish we had.
We were very pleased with this hotel. The location right in downtown Moab was great with easy access to Canyonlands and Arches. The room was well appointed and prepared to a standard of much higher-end hotels (toilet paper end shaped into a rose, etc.). The staff was extremely accommodating.
Recently stayed at this hotel on a recent trip to Moab with my husband and adult daughter. We stayed for 5 nights. The hotel was very clean, quiet and close to everything in town. The room was clean and the beds were comfortable. They provided us with extra towels and toiletries as needed. The hot tub was great after a long day of hiking. The breakfast was a great. Plenty of offerings and the staff that manned the breakfast were super friendly, attentive and made sure you had everything you needed. I would highly recommend this hotel if you are in the Moab area.
Moab is a beautiful town, surrounded by mountains, parks nearby and a quaint feel to this special place. The Inn was very attractive, clean and well appointed. The staff was always willing to greet us, answer any questions and chat about the town and hotel. The breakfast area was spacious with a view and indoor/outdoor seating. The food was good and the staff extremely cordial and kind.
Although the 2 bedroom suite was spacious and comfortable, the pool and breakfast were great, location is perfect, unfortunately the suites are located on top of a restaurant that starts slamming doors and playing loud music at 6am. I wouldn't recommend the suites for this reason.
I stay at Best Westerns very regularly, and this one was the best I've been at in a long time! The room was clean and spacious, the breakfast buffet offered lots of hot and delicious choices. I would definitely stay here again...and again!
Hotel in process of being remodeled and is a mess. Website says remodel is completed and it seems to have just started. Our room was nice, breakfast was good, but wait until remodel is completed before staying here. Lots of problems with the room keys not working, which is a problem when it's in the 20s and you're trying to unload your car and can't enter from the parking lot. I'm usually a big fan of Best Western but was very disappointed overall.
With all the talk of unhappy employees and poor service, I am happy to say this hotel was exemplary in every way! Knowing they were short staffed, I was impressed by how friendly and attentive everyone was. Kudos to everyone who demonstrated the true meaning of hospitality!
What a lovely hotel in an even lovelier area! We enjoyed the area, and when a snowstorm kept us from sightseeing, we hunkered down for a down day in comfort. Breakfast is far beyond standard, and the room we had included a kitchen stocked with kitchen necessities making our brief lockdown even more comfortable.
Clean, beautifully decorated, with kitchenette and living area allowed our family plenty of room to relax in between trips to the Arches and Canyonlands National Parks and the awesome town of Moab. Highly recommend!
My husband and I were seeking a King bed/NP/NS for two nights (11/29 and 11/30) as walk-in guests in Moab to visit/hike Arches National Park after driving in from Albuquerque. NM. The front desk agent was very efficient checking us into a King Suite and we were very pleased to find a cavernous room w/ bed, sofa, chair, large desk, microwave, fridge, flat screen, all clean and comfortable. Appreciated the sink & vanity in both the bathroom and the dressing area allowing my husband and I get ready for the morning at the same time. Breakfast both mornings was hot and plentiful - the attendant was pleasant and attentive. We also appreciated the coffee/tea/cocoa/cider station in the lobby and the front desk agents were efficient, provided excellent restaurant suggestions we could walk to and even patiently helped me sign on to their WIFI. ***Request a room toward back of property to minimize road noise from HWY 191 and let front desk agent or reservation agent if you have mobility issues as although there is an elevator, we encountered several steps in the hallways on the second floor.***
Excellent place to stay! Excellent staff! If you are weighing booking it just book it! You won't be disappointed. Great staff! Great amenities! Great location! Very comfy beds! (Very important to me) Very clean! An overall great experience.
The location is great! Walking distance to many places to eat. 5 minutes away from Arches. Also the continental breakfast was really good. My favorite thing was the hot tub area. We love spending time in the hot tub, especially after a long day of hiking, and this one is huge!! It's nice to have space for more than 2 couples without feeling crowded and awkward.
Front desk people were very nice and helpful in making suggestions of where to eat . The price was reasonable . Great location in town , with a variety of restaurants and stores . The rooms are spacious and very comfortable . Would recommend for anyone to stay .
We booked this hotel over the Thanksgiving weekend and were not disappointed. The room was spacious and very clean. We had housekeeping daily, a fridge and microwave in the room and everything else we needed to make our stay comfortable. The hotel is located on Main street which had most local restaurants and shops within walking distance. We had a rental car so Canyonlands, Dead Horse State Park and Arches were a short drive. We also loved the hot tub after a long day of hiking in the parks. This was everything we needed! Also, the front desk staff was very friendly and accommodating.
I'll be honest...I really wanted to stay at the Hilton Hoodoo but decided it was crazy to spend $500+ a night on a room when we'd only be there to sleep basically. We were in Moab for a long weekend mom & me adventure to Arches Nat'l Park. After reading so many great reviews I decided to book the Best Western. No regrets! The location is perfect. It's on the main drag where all the restaurants and shops are within walking distance. We stayed 3 nights here for the cost of what 1 night at the Hilton Hoodoo would've been. Instead we walked over to the Hoodoo for drinks from their bar one night and sat outside by the pool. Back to the Best Western - our room was very nice and the beds were so comfortable. Coffee and tea provided in the room. Housekeeping came every morning, which is a first for me since Covid and I've stayed at a lot of hotels over the last year and a half. It was so nice to have housekeeping back!! The pool and hot tub here are really nice actually. The hot tub is big! Lots of pool towels always available. Breakfast was impressive, quite the spread for a complimentary breakfast. Heat lamps outside will be turned on at request if you want to eat breakfast outside. There's also a gas firepit outside on their rooftop patio. Overall we had a terrific stay here and would absolutely stay here again.
Like many reviewers before me, I have rarely, if ever, stayed at a Best Western, believing they are all 2* or less ~ well not this one! The room was HUGE; clean; and updated. The service was outstanding and the location is perfect!
Great hotel. Excellent breakfast and staff. Heated pool. Rooms and hotel were clean. Staff was attentive and helpful especially breakfast staff. 5 star rating. Excellent location for Arches National Park. Close to many good restaurants. M. Cohen DDS
The hotel is perfectly situated on the corner of Main and Center. Shops and restaurants are an easy walk. The hotel was clean, the pool/jacuzzi were warm (in November), and the staff were very courteous. The breakfast was fresh and hot each morning. We will stay here again the next time we are in Moab.
We loved everything about this hotel. Tiana at the front desk was very helpful after we realized Hotels.com had messed up our 3-night stay by splitting it into 2 separate reservations. She figured it all out for us. The location is perfect -- walked to dinner every night, and did some shopping nearby. The room itself was very nice -- had 2 separate vanities and sinks, and the shower had great water pressure. Breakfast was a highlight. Not only was the food real food (not cellophane-wrapped junk) that was always hot and tasted fresh, but the men who kept the room clean and well-stocked were amazingly friendly and a pleasure to see so early in the morning. They deserve special praise! If all Best Western plus places are this nice, I can't wait to stay in another one!
I try to stay at Best Western hotels whenever available, and am rarely disappointed. Canyonlands Inn is one of the better properties that I've stay at. Very centrally located, the front desk staff are helpful and knowledgeable with food recommendations.
Once we figured out our 2 BR room was above the adjacent restaurant (not in the main hotel), we settled in. Nice decor and amenities after a long day hiking (pool, hot tub) and only a few minutes from Arches NP. Only real complaint was the lack of parking which is apparently common in downtown Moab. Decent little workout room too.
This hotel was a wee but pricey. But all in Moab are. The hotel was very clean. It also was very modern. The staff was super friendly and helpful. The hotel is easy walking to several restaurants and shops.
This hotel is priced well, maybe better than it should be. It's clean and well-kept. Our room was comfortable. The complimentary bike storage was really helpful. The staff is attentive, the hot tub is relaxing, the breakfast includes good options. We enjoyed our stay!
Great hotel. Clean, fun decor, mini fridge. Loved the pool, hot tub and hot breakfast buffet. Used the bike storage one of the days which was great. Loved to be able to walk to any place we wanted to eat at for dinner. Our room was quite and lots of space. Nice and courteous staff!
We traveled to Moab to visit Canyonland and Arches National Parks and to eat at a particular restaurant. We picked this particular hotel because of its walking proximity to the restaurant. We were pleasantly surprised to find out what a well maintained and pleasant facility it turned out to be. Would not stay anywhere else if in Moab again.
I chose this hotel because of the location, breakfast and reviews. Location - it was great to be located in downtown Moab near lots of restaurants - all walking distance. After so much driving during the day, it was a great benefit. Breakfast - The breakfast offered lots of choices and the breakfast room staff were helpful and welcoming. It was nice that the breakfast started at 6 am, so we got an early start on our day. Other - The room was great. We liked having the separate sink outside of the bathroom to make getting ready easier. The pool area was nice. I liked that they offered trash and recycling near the entrance to the hotel. The refrigerator is a must have - kept a jug of water ready to refill our water bottles.
We chose this best western as it is in the middle of the town so it was easy to walk to restaurants shops etc. our room was quite large with 2 kings and a small couch, I would recommend a room facing away from the Main Street like ours was, as it was very quite (the street noise is loud with all the trucks). They are doing daily housekeeping services which was great, full free breakfast (not a bag as I think it still says when you check in). The breakfast was varied, including hot eggs etc, and pancakes. The room however is small and there is NO social distancing of the tables, so if that concerns you you will have to bring your breakfast back to your room (the patio was not open when we were there). There is a fairly nice pool we didn't use.they do have locked mountain bike storage if you need that.
We recently had a great 2 night stay. The room was updated and very comfortable! The location for visiting Moab was perfect. Walking around on the main shopping street was easy with lots of restaurant choices nearby as well. The front desk staff were also very helpful with a billing question and replacing our room keys when we misplaced them. We also made use of the guest laundry facilities during our stay, which was really helpful on a long road trip! The free breakfast was nice as well! I would absolutely stay here again!
The rooms were large, clean, lots of parking, on the main road, easy walking distance to all the shops and restaurants. Staff polite. The breakfast had numerous choices and the breakfast were always ready to help. Jorge had a smile for everyone, everyday . There was fresh fruit daily, oatmeal, yogurt + the usual hot buffet bar. Plenty of seating for social distancing. Pool and spa were clean and surrounding area tended to.
This hotel is a Best Western crown jewel. The staff were helpful, professional and courteous. The breakfast provided was absolutely delicious. The food fresh and options many. From hot breakfast foods to cold choices as well. We had a truly wonderful experience and will definitely be staying at this location again in the future.
We had trouble getting a clogged toilet repaired. Apparently, there was no plunger available on site. We offered to go out and purchase out own plunger! We did eventually have the problem resolved. On a brighter note, the breakfast attendant was spectacular. They have clearly marked gluten free options, in case that is a concern. We could easily hear conversations in the next room, so be wary if you're looking for a quiet room.
Nice room with extra sink outside bathroom. Lots of lighting, lots of outlets. Maid did a great job, left lots of towels so we didn't have to beg for extras. Internet was okay, on the slow side. Breakfast was fair, nothing to brag about. Coffee was terrible. Hotel is 10 min from Arches Park. Hotel is in a block surrounded by restaurants - no need to drive. And, for those of us in the "in crowd:" Tesla chargers on site! I am only giving 4 stars on cleanliness because the room carpeting wasn't great. But all the linens were sparkly clean.
Rooms were large and clean. Breakfast was good, can go out on roof deck and enjoy the sunrise. It rained at night, otherwise would have sat out on the roof deck and watch the stars. Great central locations with lots of places to eat and shop within walking distance.
The hotel had room service. Everyday! Now, that may seem normal but in these covid times it is not. I really appreciated this service. The room we stayed in was well equipped with excellent furnishings. It was the best hotel Ive stayed at this year without a doubt.
Stayed here during our trip to arches and did not regret it! Stayed two nights. Gosh lots of great things to say about our stay. The room was big, great beds and pillows, and nice shower. Our roomed was cleaned while we were out and about which was a surprise but greatly appreciated! The hot breakfast was delicious. They offered potatoes, eggs, omelets and bacon for the hot dishes which were great fuel before our day of hiking. Also the breakfast opened at 6 which was great for getting started early to go explore. They also offered outside seating during breakfast so you could watch the sunrise - fantastic! The hotel was walking distance to lots of shopping, restaurants and ice cream which made for a great second half of the day of hiking and enjoying Moab. Only thing that would have made our stay perfect is if it had a larger freezer as part of the mini fridge so we could have kept our ice packs frozen on our road trip. Highly recommend! You gotta stay here if you're coming to Moab!
We stayed three nights and this was probably our favorite place during two weeks of travel. The service, comfort, and cleanliness were outstanding, and our room was extremely comfortable. We stayed in a King suite which included a desk and sofa. The bed was very comfortable. A very nice breakfast was provided with comfortable seating both indoors and outdoors. We loved having breakfast on the outdoor patio area, and want to compliment Diego in the breakfast area for friendly and attentive service. There are several nice restaurants within walking distance. The pool area looked wonderful and my only regret is that we were so busy during our stay that we didn't have time to use it. We will definitely stay here again if we are able to return to Moab.
Outstanding customer service / excellent staff. Check in with Gloria and Nathan was a pleasure, both where exceptionally pleasant, knowledgeable, and friendly. All staff we encountered where awesome. The room was perfect / clean / secure. The location in Moab is top notch. Highly recommend this Best Western Plus location.
Gloria and Nathan were so helpful getting us checked in to our room. The room was clean and comfortable. The breakfast was wonderful to eat on the rooftop pergola. My friend and I had an excellent experience at this hotel and I know I will return.
Stayed 3 nights with the family in one of the larger rooms in the annex building. Check in was fast & easy, staff was friendly & helpful. Moab had just had a flash flood so there were some cleaning crews working around the area, but staff handled everything & made sure we had everything we needed. Loved the location as it was our 1st experience in Moab, central to shops, restaurants & activities. Would definitely recommend for solid value & convenience.
We have returned to this Best Western for several visits because it is clean, comfortable, and convenient to Arches National Park. Breakfasts are exceptional for hotel fare.Also, when traveling with our grandchildren, they look forward to cooling off in the pool after hiking in the desert heat. We are more than willing to pay extra to stay at this hotel to enjoy this amenity. It is one of the ways we create lovely memories with our kids. Sadly, we learned at check in that the pool was under maintenance and not available for one of the two days we stayed there. It would have been helpful to have been notified of this prior to check in so we could have adjusted our plans accordingly.
We stayed 3 nights at the hotel, and we enjoyed it. The staff at the front desk and in the dining area were very friendly and welcoming. Our room was neat and clean and spacious for the 2 of us. I would recommend this hotel if you are in Moab.
Stayed in the Main Street apartment and it was awesome! 2 separate bedrooms & bath with a living, kitchen & dining place. Best was the outdoor patio overlooking Main St. Was very comfortable and super convenient to everything in Moab & close to Arches NP. The breakfast area was open early (great for us on East Coast time) and had a great outdoor scenic area. We got to watch the sun come up. The food was good & everything was super clean. Jorge made sure anything & everything you needed was there! WONDERFUL experience!
The hotel is minutes from Arches and less than an hour from Canyonlands National Park. The location is in a popular part of the city of Moab with plenty of restaurants and shops within easy walking distance. The hotel property was in excellent condition inside and out. The room I stayed in was large, clean and comfortable with all the expected amenities. Staff was courteous and helpful with planning activities. The included breakfast was at pre-COVID standards - hot and plentiful with a great view from the outdoor patio. The breakfast room was clean and monitored by a friendly and helpful staff. Pool and Spa are well maintained and the WIFI worked well. A great two night visit to Moab.
Being located right downtown, you can walk to restaurants and shops in Moab. The hotel was very clean inside and out. They offer a nice breakfast with the most clean breakfast area and a great area to eat outside. It was friendly and a perfect spot to be for our time in Moab visiting the National Parks.
This is an excellent hotel, clean and well maintained. It's located perfectly in downtown Moab, within walking distance to multiple nice restaurants and shops. The staff is very helpful. But the best part was the breakfast. It might be the best free hotel breakfast I've ever had. And they have an outdoor eating area where you can have your breakfast while seeing the sun on the red rocks around Moab. It was a great way to start the day before exploring the parks
The room was spacious and very comfortable. The pool is nice and breakfast was fresh and delicious. Very clean and the staff was friendly and helpful. The location is fantastic- walking distance to many restaurants and close to Arches National Park.
Clean, quiet rooms. Great location convenient to everywhere in Moab. 2nd floor rooming is somewhat staggered and not completely wheelchair accessible off the elevator. Two luggage carts are required if you are on the 2nd as the elevator stops on one part of the 2nd floor and some rooms are a few steps down on the same floor. Hallways are also not air conditioned which is more of a nuisance than anything after travelling all day. Exterior of the property was very well maintained and very modern. The highlight though is the 2nd floor breakfast bar with outside seating. It was really neat to sit outside and enjoy breakfast. Breakfast was delicious and on point. Breakfast attendants were bilingual and very friendly. Biggest downside was the amount of '420' activity on the 2nd floor. Zero air circulation ensured the smell permeated everything.
Me and my husband stayed in this hotel for 4 days in July. This hotel is located on the main strip. Park your car and walk on all the shops. We enjoyed staying in this hotel. Nice, clean and big room. Front desk staffs are amazing, very friendly and helpfull. Shout out to Tricia for recommending Dave at Xtreme 4x4 Hells Revenge. Breakfast staff are amazing too, and good selections of hot breakfast. We will be back for sure.
This hotel is located on the main strip through Moab. You can easily walk to many restaurants, shops and ice cream places. The pool area was very nice with a huge hot tub. There is a lovely outdoor veranda on which to eat breakfast or bring your own snacks/drinks to enjoy in the evening.
Best location for a hotel. You're right on the main strip in Moab. Multiple restaurants near you along with ice cream shops and souvenirs shops. Minutes from state parks. Fantastic. Breakfast and team
This was a moderate hotel with nice amenities. We especially appreciated the nice pool and huge hot tub after a day of hiking. The pool did close for the evening because of storms, but they called us when it reopened. The location is great- within walking distance of a few nice restaurants and ice cream and shops. The parking was pretty easy. Overall, we'd choose this hotel again if staying in Moab. We did not get maid service while there, but that may have been a COVID situation. We just asked for clean towels.
This is one of the BEST Best Westerns we've ever visited! Right in the heart of town, great roof top breakfasts to start off our active days, and a brilliant team (Rosa and Jessica, in particular!) with a manager that rolls up her sleeves and pitches in when it gets busy. Neat and clean, with quiet and comfy rooms, the Canyonlands Inn is the perfect home base for your Moab adventures.
We stayed two nights here. Rooms are very clean. Pool is a great place to relax after a long day's worth of hiking. Located in the center of Moab with many restaurants readily accessible. Not as close to the national parks as some other hotels, but not too far away either --- I feel it was a good tradeoff between distance from the park entrances and proximity to restaurants/shops. Hot breakfast was great with beautiful outdoor second floor deck seating. We also made use of the laundry machines which was pretty straightforward ($1.50 for wash and $0.25 for 10 minutes of dryer)
This is a great place to park a car and go eat or to the shops. Even though the main street side might be noisy, we were on the back side which is quiet. I looked at reviews for this hotel and decided it offered the convenience we wanted.
We definitely would recommend this hotel it is close to everything, the service was great, the hotel was very clean and breakfast was delicious and had a great view from the balcony while eating. We would absolutely stay here again.
My sister & I picked this hotel both for its central location in Moab and for its looks and reviews - and the hotel did not disappoint. The location was fabulous - in the middle of Moab restaurants and shops. The hotel room felt new and comfortable, with great bedding. Loved the double sink counter (not just a double sink, but a sink in the room with the bathtub & toilet and a sink & mirror outside the bathroom also.) The breakfast was the most we saw at any hotel during our travels, with a good selection. I would totally recommend this hotel to anyone traveling to Moab!
We were traveling with our 3 young grandsons. When we checked in I was the first to use the restroom, thank goodness, because there was blood and #2 in the toilet. It was disgusting. I asked my husband to call and let them know, which he did, with no apology, just “okay.” When we checked out I again mentioned it to the woman at the front desk Jennifer, who responded by telling me it wasn't true because the manager checked our room before we arrived. I told her I wasn't lying. She had a smirk on her face and a huge grin and was very sarcastic. The day before we asked a housekeeper for more towels and she ran up and interjected with Why? What was our name? What room were we in? When we're we checking out? The poor housekeeper was embarrassed and gave us the towels. Again Jennifer walked away with a stupid smirk on her face. So sad because the hotel is nice, the breakfast staff went above and beyond to welcome us and help us, as did the housekeepers. But Jennifer was HORRIBLE!!!!
Great place. Loved all the hardworking, helpful and friendly staff! Breakfast was very good. The servers were extremely efficient. Only downfall is the hotel's unsecure network. Could not complete work for my company because if it. That is why I gave it a 4/5.
The hotel was amazing! Employees were great I will be back!! Get the sweet it's worth it! The sene was great!!!! The whole down area at ur side! The fire place was great to! Sorry rambling 200 minimum
Very clean and spacious room! We will definitely stay here again, I wish I would have known how nice it was before we booked, but we will be staying here from now on when we come through town. Close to arches, and lots of stuff within walking distance. Check in was easy
With so many guests staying in this hotel post COVID-19, it is tough to imagine the difficulties this staff faced daily: inside and outside clean-up, inside and outside maintenance, administrative front desk and management requirements, all so essential to preserve business success so soon after the pandemic. What tremendous accomplishments!
Great location pool and hot tub. I loved everything about this place except the bedding. I did not sleep well , I tried best western and found the same issue at each one, bedding and pillows were not up to par.
We like the brand reliability of the best Western plus and this particular hotel is above and beyond the usual best western plus range. The location is fantastic in the middle of downtown Moab and the staff is excellent and helpful. The rooms are large well-maintained clean and very pleasant. There are supplies available in the lobby for things that you might have forgotten at very reasonable prices-Including SD cards flash drives etc. etc. unbelievable!-The breakfast is excellent and the people working at breakfast are delightful pleasant people who make a beautiful start to your day they truly deserve kudos and having such a great attitude and welcoming spirit. I will definitely visit this place again
Stayed for a few nights with my daughter while checking out the local parks and scenery. Property was in a great spot, can walk right to all the stores and many restaurants. Even though its right in the center of Moab its still quiet. Room was large (2 queen) and clean. The breakfast was very good as was the service. Plenty of options. Staff was helpful. It's as good as you'll get at a very fair price I thought. Will stay there again.
This hotel was our first real need after 10 paddling a canoe down the Green River. It was fantastic on every way. Great beds, nice breakfast and coffee, very friendly staff. The staff knew the town so well that they directed is to the best Chicken Fried Steak and Eggs I've ever had.
BW Canyonlands is located in the heart of Moab close to all major shopping and dining and only about 5 miles from Arches NP. We made this hotel our home base for 3 nights while visiting, Arches and Canyonlands National Parks, and Dead Horse Point State Park. We stayed in room 129, which is on the first floor and with a rear door exit that opens directly onto the parking lot. Our room was clean, comfortable and quiet, and the staff was courteous and friendly. The pool area was spacious with plenty of lounge chairs, tables with umbrellas, pool towels and a separate hot tub. A great spot to relax at the end of a busy day walking and hiking.
We stayed at 5 hotels on this trip and this by far was our favorite. It was wonderful to have 2 sinks so we could both spread out our stuff and get ready at the same time. The air conditioner was easy to adjust and not right next to the bed. The staff was friendly and helpful. Even during COVID they have found a way to serve a hot breakfast. Conveniently located in the center of town. Many restaurants within walking distance.
Nice clean hotel. The rooms are spacious enough for 4 people and they still serve breakfast which is important for families. The hotel is in the middle of town which is a great location to walk anywhere but rooms aren't noisy. For people with Tesla's they have charging stations as well. The pool is nice but decking and hand rails get HOT.
Location was excellent for town and Arches National Park. Rooms were very nice and clean. All of the staff were very friendly and helpful. Pool area was great to enjoy after a long day of hiking. Breakfast each morning had many choices of very good food to start the day right.
I cannot even begin to say enough good things about this hotel! We have been in 3 different hotels on this vacation and it has been the best by far! Up until this point we have had problems along the way on this trip. But we knew the minute we walked in things were going to be better here. We travel quite a bit and have never stayed in a Best Western before, we weren't quite sure what to expect. But boy were we pleasantly surprised! The staff has been amazing! Even helped us figure out a ride to our excursion for the day. The hotel and rooms are so clean, speaking of the rooms, they are huge! The grounds are beautifully landscaped and the location is perfect! Breakfast was great and the gentleman fixing plates were friendly. We will definitely visit Moab again and wouldn't think of staying anywhere else. Great job to the team at this location, you exceeded our expectations! Thank you!
This Best western puts in the heart of the town, which is only a few miles from Arches National Park. It was nice to take a stroll in town after hiking though the park, and you didn't have to move your car. The pool area was well maintained with plenty of pool towels. Many choices of food, from fast food, to local breweries.
Sometimes remodels or updates on a Best Western can be meh. Not this one! It's quaint and small but the updates are fantastic. Our room was exceptionally clean and we really appreciated the two sinks for a family of 4. We liked the cool lighting feature above the bed headboards and appreciated having our own air conditioning unit/HVAC during a pandemic. The staff was friendly. The pool is small but very clean and we enjoyed it after a warm day of hiking. And it was so quiet! We didn't have any problem with noise. We would stay there again!
Excellent hotel in Moab. Easy access to shops and restaurants in town. Clean, updated hotel with a great pool. Staff was very helpful. The staff at breakfast went out of their way to make sure we had everything we needed.
This was the first time we have visited Moab, Utah. My husband and I booked a four night stay at the Best Western Plus Canyonlands Inn. We checked in on a Sunday night and left on a Thursday. The first night there was noise in the hallway but our next three nights were quiet. This is a wonderful place to stay in the downtown area. Everything was within walking distance. We had a great time exploring the National Parks in the area. We will be back!
We stayed here for 5 nights in May 2021. Located within walking distance to nice restaurants and right on the main drag. Close to Arches and Canyonlands National Parks. Breakfast included (eggs, sausage, potatoes, yogurt, fresh fruit, cereal, coffee). Friendly staff and clean rooms, Microwave, fridge, coffee maker, hair dryer in room. We stayed in room 207 which overlooked a side parking lot, but the room was quiet. Parking is free. Great place to stay!
We picked this hotel online, not knowing how wonderful the location was going to be. It is exactly in the center of town, at the corner of Main and Center. We only had to drive when we went touring local national parks. Otherwise, we could walk to shop, eat, see the museum, even get groceries. The best restaurant we ate at all week is on the same corner. Full hot breakfast each morning indoors or out on a 2nd story patio. Staff was polite and helpfull.
Well maintained, helpful staff, a nice (small) pool area, and central location make this a good choice. Excellent COVID protocol by staff. The queen suite gave us enough room (good for families) and had everything you would need. Breakfast was sufficient before heading out. Really could not find a fault with this place. We were unsure about staying in the middle of downtown, though we did not hear any noise in our room. Being able to walk to dinner and just a short ride to Arches was the best of both.
I thought this was a brand new hotel. But it was built over twenty years ago. The rooms showed no sign of age, the hotel's owner takes pride in it's upkeep. They cut no corners, the furniture is quality, the carpeting like new and the photos decorating the rooms were not cheap. The hotel has a number of restaurants within a few blocks. The Jailhouse Cafe for breakfast and the Brewery across the street and the Bistro next store($$$$, but I'm told it's worth it) for dinner. The hotel is only two stories. I would opt for a room on the second floor facing south for quiet. I stayed in a room facing north and had to deal with a few drunks leaving the brew pub and some traffic noise. The second floor also has the breakfast area. Breakfast at the hotel was pretty much what you's expect- muffins, cereal and coffee. I opted for the Jailhouse Cafe down the block for a chance to meet other travelers and pick the servers and managers brains for things to do and see. The hotel also has 24 hour free coffee service downstairs and a small selection of drinks and snacks more than reasonably priced ( bottled water only $1!) Unfortunately the pool was closed for repairs but it did look inviting. The staff was lovely and very helpful. I found the no pet policy a big plus.
We booked a two queen suite for our family trip to Moab. We originally chose this hotel because of it's downtown location. Positive Tripadvisor reviews helped us make our final decision. This hotel is directly in downtown Moab. For us this was a plus. If you think that a downtown location may be a bit busy for you, then you will need to choose another hotel. I will say that despite it's downtown location, the evenings were quiet and peaceful. The downtown location gave us easy walking access to all of the shops and restaurants. After long days in the car visiting national parks and other attractions, we welcomed the chance to walk. The hotel is super clean and staff is friendly and accommodating. The friendly staff were eager to help with anything that was needed. The pool is open and uncrowded. Our kids took advantage every evening. Breakfast is included in your stay. Covid has changed the breakfast room slightly, meaning that hotel staff serve the food to you, but this is the normal with all hotels right now. The breakfast was normal hotel breakfast room fare: eggs, breakfast meat, waffles, muffins, dry cereal, juices, coffee, etc. It was all very good. The breakfast room is on the second floor with access to beautiful outside seating. If the weather is nice I suggest that you take advantage of this. If you are concerned with Covid, I can assure you that the hotel has all of the necessary restrictions and precautions in place. My family or I never felt compromised. The hotel is very close to The Arches National Park and Dead Horse Point. This was the main reason that we chose to stay in Moab. Given that the hotel is in downtown Moab, the room was a little pricey, but we felt that this was an overall great value and met our travel goals. I would definitely recommend this hotel, especially if you are traveling with children.
Walking distance to many shops & restaurants. Laundry room in the basement. Nice employees at the front desk & working the breakfast in the morning. Breakfast was a choice of scrambled eggs, sausage, pancakes, yogurt, canned peaches, Quaker instant oatmeal, frozen muffins. Very bland, there are much better tasting breakfast options close to the hotel. The do have a water bottle filler on the first floor close to the lobby. We stayed 3 nights and with Covid restrictions still in place, no cleaning service.
The Best Western Plus canyonlands is very conveniently located and everything about the hotel was great. They served breakfast every morning starting at 6:00 a.m., and had a lovely outdoor patio where you could eat breakfast or bring in takeout meals if desired. The location is right in the middle of town, walking distance to everything you would want. Would definitely stay here again!
On our first trip to Moab we were thrilled at the central location if this hotel. Restaurants, shopping, liquor store and groceries were all within 4 blocks! Every time we passed other hotels on the outskirts of the city we thought, “glad we didn't select that one - it's away from everything!”. Plus they've got a great pool and a huge hot tub (fits 17!).
Service is excellent. Everyone is very friendly and efficient. A special shout out to the breakfast guys although the desk staff were great also. Room is clean, roomy and in good shape. Internet worked without an issues. Pool looked nice although we didn't use it. Plenty of hot warm for showers. Breakfast is a bit limited due to covid. They are service counter style in that you select from a menu and then you go up to the "counter", let them know what you would like and they hand you the items. On any given day they have eggs, bacon or sausages, potatoes, pancakes, small muffins (type changes from day to day), 4-5 types of cold cereal, a number of types of juice, water, coffee, tea, instant hot cocoa, 4 -5 types of oatmeal, cut up fruit. You can sit inside or there are some great options for seating outside on their second level. Our room was on the first floor (I prefer the second) but was extremely quite. No issues with noise. The location is excellent. The hotel located in the heart of downtown by many downtown restaurants and shops.
While Moab hotels are all pretty pricey, Best Western delivers on quality and location, and the breakfast was outstanding. The location is right in town, close to dining, nightlife, and souvenir shops. The property itself is quiet and a good retreat after a long day. There is dedicated bike storage and the hotel rooms are adequate and modern.
Front desk staff were polite and efficient. No problems checking in or out. Room was clean and well equipped. Good location as a starting point for trips to Arches, Canyonlands, Dead Horse Point and Capitol Reef. Nothing bad to say about the place. Didn't eat breakfast there or use any of the amenities so I can't comment on those other than they were open.
A little pricier than some of the BWs in which we stayed during our travels though the National Parks of Utah, but by far the nicest, best equipped, and CLEANEST! I would recommend this hotel to anyone who is traveling in the area. Breakfast was served early and was great!
I've stayed here on each of my 10 or so trips to Moab: some solo and some wort family or friends. It's a clean comfortable hotel with a very friendly and helpful staff, in the heart of ‘downtown'. I see no reason to stay anywhere else. The wi-fi speed on my last three visits was very good (it was slow the first few times but presents no problem now).
We stayed here for 2 nights. We thoroughly enjoyed it. We were upgraded to a queen suite which was nice and roomy. We loved that it had 2 sinks. My husband and I could have our own counter space. The breakfast was a great start to the mornings. Nothing fancy, but good. The staff was all extremely friendly. The room was clean. We were able to walk everywhere in town which was also nice. The Blood Orange Tea in the lobby was wonderful!! They have a pretty roof terrace as well. We ate our breakfast there and watched the sunrise one morning. The glow on red rock behind us was beautiful. Would highly reccommend.
We had a great stay here. Staff were all welcoming as you entered/left the property, at breakfast etc. Our room was adequate and had enough room. Location really was good with easy walks to several of our dinners. Finally, the breakfast was different than others on our trip, they get you what you want, but they had hot and cold food and it was good.
As guests of numerous Best Western properties over the five decades Canyonlands Inn rates high marks with us for the quality of service, cleanliness of the room and public areas, and recommendations for dining near the hotel. Our stay exceeded our expectations in all but one minor area: no waffles available on rhe breakfast selection menu!
Centrally located hotel in downtown Moab puts almost everything within walking distance. This was our first break since 2019 and we could not have picked a better place. Nice pool and hot tub, great location, and super friendly staff.
An excellent hotel, conveniently located for all types of enjoyment. Excellent restaurants, shopping, adventure and surroundings are so diverse. The desk employees were very generous, helpful and kind.
My family loved our four night stay in the Main Street Suite. We chose this hotel because of this room. It was the perfect size to be together yet have separate space when needed. Our suite was in a separate building with two other suites (it only has stairs to access it). It has it's own parking space. The Main Street Suite has two bedrooms (one with a king bed and the other with two queens), two bathrooms (one with a jacuzzi tub), a sitting area with kitchenette, and two private balconies. We didn't use the small balcony but loved the large one. We liked that the small freezer had an ice maker in it (so no leaving the room with a bucket to search for ice). We loved having multiple TV's. We loved relaxing in the hot tub and being able to take a quick swim in the heated pool to cool off (we stayed in February). The hot tub is large so it wasn't hard to stay socially distanced. This was the best breakfast we've had at a hotel during the pandemic. An employee serves it and you can leave a tip. They had pancakes, cereal, eggs, bacon/sausage, instant oatmeal, yogurt, etc. There were a few indoor tables or you could take it to their nice outdoor seating (or back to your room). The staff was very friendly and helpful. We had a problem with internet the first night but they found a solution. The manager also gave us great ideas on things to do and where to go to watch the sunset. We loved the location. You can walk to a lot of restaurants and shops plus it's across from the Moab Information Center and close to Bike Fiend (where we rented bikes). Our suite was above Gloria's Cafe on Main Street but the windows did a great job of keeping it quiet. The only negative thing was it has a very tiny fridge. We also wished the large balcony had more seating options. It has two tables and 8 chairs but it would have been nice to have a bar and barstools or maybe a few lounge chairs plus a heater (it was in the 30's during our stay). We had a fabulous time and can't wait to come back again! I wish we could find a hotel like this every place we go. It was perfect.
My wife and I are set on visiting all hte national parks in Southern Utah, and we loved that the night before we were able to spur of the moment book a room for us, and with friends, and knock out a couple bucket list hikes with the kids. Best Western provided all the amenities we need to make our trip fun and relaxing. The kids loved the pool/hot tub area, the breakfast was above avg compared to other hotels we've stayed with, and the staff was incredible. Would highly recommend staying here again. The beds were great, the rooms were fairly large with room to just lounge about. The location is right on Main street, so you are walking distance from a lot of good shopping and food. We found ourselves walking a block north to the food truck park every night to enjoy that atmosphere and eat good food.
Wonderful hotel. Attentive pleasant staff, nice rooms good breakfast. Perfect location safe bike storage. Definitely my go to hotel in Moab. Restaurants shopping nearby so no need to drive. Good parking
We were visiting Moab for 9 nights as we wanted to explore the National Parks and do lots of hiking. We are BW members and this place looked great. We booked a King Suite so we had extra room. The front desk staff was superb, special shoutout to Kristen. Check in was super easy. The room was clean, and spacious. We asked for and received an extra refrigerator for the room (we had brought a ton of food with us). The breakfasts were great, and the guys in the breakfast room were all incredibly nice. After a few days, they figured out our orders. As we were there for a while, we did request, and received housekeeping which changed sheets, replaced towels, etc. We also used the laundry while we were there, great facilities, everything was brand new. The hotel location was great, we could walk to many shops and restaurants. Tons of hiking trails in the area and both Arches and Canyonlands NP were not far. All in all, one of the best stays we have ever had. Kudos to one of the the most pleasant hotel staffs we have ever encountered.
The two gentleman working breakfast on Sunday, February 28, deserve a raise. They were the BEST! My little one really wanted bacon and asked if they had any. They happened to be serving sausage that day, but he went the extra mile, and made my little guy some bacon. The breakfast was SO good (not grab and go) and the staff upon check in, was the best. Thank you SO much!!! Also the two ladies the there in the afternoon of Saturday 2/27, I checked in after we arrived a little early, she gave me a free room upgrade and let us take our stuff up, so we could get to the pool after our long drive. It really made such a big difference!! The kindness and patience. Thank you!! I'm a single mom who works 3 jobs to provide, and it just really made our weekend that much better. ❤️
We travel to Moab a couple of times a year and each visit we try out different lodging options. This was our first experience with Best Western Canyonlands and we were not disappointed. It was exactly what we were looking for. A Large suite, comfortable beds, blackout curtains so room stayed dark, clean room, working a relatively quiet AC unit, hot breakfast & reasonably priced for the time of year. We asked for a quiet room on the 2nd floor, which they accommodated for us as it faced the back parking lot. Check in was easy, the girls at the front were exceptionally pleasant & helpful, the staff serving breakfast were super friendly as well. No bikes in the room but they did have a secure room in the basement that we were able to store our bikes and they made sure we had access to a hose to clean our bikes after each days ride. It is centrally located so walking around town was great. We enjoyed the upper outdoor deck for having breakfast that overlooked Main Street. Staff wore masks which was appreciated. We did not use the pool or hot tub but it was open and was a big hit for kids. The hotel was not full so I felt it was rather quiet compared to what it could have been. Overall a very pleasant stay and we would return.
This property is a perfect location, super clean rooms, nice breakfast and everything you will need to spend time at Canyonlands or Arches. We've been here a few times and it never disappoints. Front desk very helpful and courteous.
Our family stayed in the 2 bedroom Main Street Suite (301) for a quick weekend getaway. 4 adults and one small child. This suite is very spacious, clean and comfortable, perfect for families. Nice gas fireplace in the living room, plenty of counter space and seating area. The beds are comfortable and we all slept great. Love that each bedroom has its own bathroom and private balcony! Smaller balcony in the king room, and huge balcony overlooking Main Street from the living room/2 queen room. We also have another balcony overlooking the pool at the suite entrance! This suite is located above Gloria's restaurant in front of the main hotel building. Access is only through a set of stairs, not too bad unless you need elevator to get around. We even had reserved parking. We brought our RZRs, so we parked the truck and trailer at the oversized parking behind the hotel, and parked the RZRs near the suite. Customer service was great and free hot breakfast was decent. We will definitely stay here again.
Got a room here last minute and found it to be very nice. The woman at the front did a remarkable job and was super nice. We were not able to utilize all of the amenities but everything was clean and well managed. If you are looking for a hotel in Moab, this is the place to go.
We had a great experience at this hotel. The staff were all very friendly. The rooms were very nice with all expected amenities. The decor was attractive and seemed recent and was well maintained. Very clean. The bed was comfortable. The location was great - many restaurants in walking distance. Plenty of COVID-19 precautions in place. The breakfast was good - hot options and protein available. It was slow because they need to serve all items due to COVID restrictions, so allow a bit of extra time. This trip was a stopover on a road trip, so we didn't have near enough time to do all we wanted in the area. When we return for a longer stay in the area, we will definitely stay here.
We stayed here one night and really enjoyed it. Our room was lovely - large, quiet, comfortable, and very clean. The shower had excellent water pressure. It was nice to have two sinks and mirrors, one in the bathroom and one just outside the bathroom. Breakfast was really nice, especially considering challenges with the pandemic. They did a great job and it was delicious. We are outside on a beautiful deck area, completely separated from other guests. This hotel is a block back from the main street in Moab, and it was really quiet. We didn't hear traffic at all. Highly recommended.
Overall, this was a great place for our little family. We traveled with our daughters, aged 10 and 13. My wife and I really enjoyed having BW Canyonlands Inn as our basecamp for exploring Moab. The check in was a breeze, the beds were comfy, and the hot tub was great in the evenings. Having the hot breakfast was nice before heading out to explore the parks. The hotel felt clean, and Moab was very quiet on our trip. I would highly recommend BW Canyonlands Inn for your stay in Moab.
Stayed here for 5 nights while doing the national parks, great room, great location because we could walk to most restaurants we wanted to go to. parking was not that hard ( we were in the end of the season though). I would recommend it, price is few dollars more than some other close by but it was worth it to us
Best Western in Moab has a great location. Just minutes from Arches National Park and Canyonlands National Park - both beautiful. Pasta Jays (restaurant) is within walking distance. The reception was friendly, fast check-in. The room including the bed linens were clean. The bed was quite comfy I actually overslept. Worth the stay and budget friendly.
Me and my husband did a last minute trip to Moab and picked this hotel due to the location and pricing, very nice staff, clean room, and free continental breakfast. LOVED the location witch is right smack dab in the middle of town so you can walk to restaurants, the brewery and stores. Pool is not opened year round but the Hot tub was! Looked very nice, did not go in it this time, but will do our next trip back.
Could not ask for a better stay. Room was spacious, service was great. Upon check in I met the person at the front desk, her name is Quincy. Could not ask for a nicer and friendlier check in. She was very accommodating and helpful. My family and I had a great experience and will be using this hotel again. Thank you for a great stay.
We love the location, the room is clean, people is nice here. I love the tea bags they have available for guests. The crews at breakfast service are very nice and willing to help with guests. Food at breakfast service bis very nice too.
We stayed at this great Best Western during our summer national parks road trip. They absolutely delivered on their cleanliness and Covid safety precautions. The rooms are spacious and very clean. We had a queen bed suite with sofa bed and it was comfortable for our family of 4. Every staff member we saw was very friendly and helpful. The location of the hotel is just a few miles from Arches National Park. We were able to check in early so that we could unpack our vehicle, wind down and be ready for a beautiful sunset drive through Arches. Would absolutely recommend this hotel and would most certainly stay again!
The hotel is in great shape, the Rooms were great size ,clean, great price ! Will totally stay here again next time I'm in moab UT. We just traveled across the country and this was the best value for our money yet
We stayed 4 nights here while visiting nearby Arches and Canyonlands national parks. The hotel is conveniently located in the middle of the main drag through Moab. Very convenient to several restaurants. The hotel was clean and staff were diligent about wearing masks during the pandemic. The room was a nice size for a longer stay, the bed was comfortable and everything was in working order. The staff helped us out with some printing we needed to do. We'd stay again if in the area.
One of our top 5 Best Westerns ever. Great front desk staff....comfy room...great location. Nice that they were serving breakfast in spite of Covid etc. Safety protocols throughout the property seemed to be followed.
This hotel was awesome! We came for a hiking trip over the Thanksgiving holiday. Got a great price and we were so surprised at how nice the rooms were! Everything was super clean. The staff was super friendly and helpful! Breakfast was surprisingly good and very well organized to ensure safety during Covid. Everyone from the front desk to the breakfast staff to the cleaning staff and groundskeepers asked how we were and if they could help us in any way. Excellent location in Moab! We were able to walk to several great Restaurants for dinner each night. Highly recommend Spokes and Zaks Pizza. We will definitely stay here again! We give it. 10+ out of 10.
The quality of the facility and service is good, but COVID-19 protective regulations are not enforced. There are signs throughout the facility stating that masks must be worn, but guest are allowed to be in common areas without them.
Stayed true to what they advertised! Excellent service, very clean. Followed COVID-19 guidelines as stated which was very important to us. Located right off the “main drag”. Close to eateries and shopping. We plan on returning as soon as we can.
Our stay couldn't have been better. The property is very nice. The room was great and very clean. Front desk reps were helpful and professional. Great location which is walking distance from downtown Springdale and right at the doorstep of Zion. We'll be back.
My husband and I primarily stay at BW. This one was very nice. Great room, super staff, and Jessica even mailed my favorite pillow home overnight delivery. I was crazy excited to have it sitting in a USPS box on my doorstep when I got home. Thanks Jessica! Moab, UT is absolutely BEAUTIFUL... Canyonlands BW Plus is a great place to stay!!) I fell in love with the Ravens! They are very intelligent and well mannered. Not aggressive like Crows and Seagulls. I read later that you aren't supposed to feed them though. Oops!
We were in Moab to run a race during covid. This hotel was the best! They still serve hot breakfast every morning with their staff dishing it up. Rooms were very clean. If we needed anything, we quickly received it. All the staff wore masks at all times and really cared about the customers. The breakfast staff were the best! So patient and happy. We needed a late check-in so I could finish a business call, and they were happy to accommodate. Wi-fi was excellent and the hot top was large and nicely socially distanced. Will definitely stay here again for future races.
The hotel was in a great location right in the downtown area so it was easy to walk to restaurants. It was also very convenient to the Arches Park. The room was very comfortable and a great place to relax after a long day of sightseeing and hiking . I enjoyed the stay here very much .
This hotel is right downtown. We stayed here on two different nights recently as traveling to/From AZ. You did not hear the noise from the main road, however, we could hear the people talking in the rooms next door. However, The hotel was quiet at night and got a great nights' sleep. We had a nice size room both stays. Beds were comfortable. BW has covid protocols in place. Guests are required to wear masks in common areas. The staff is friendly and checking in is quick. They have a nice upstairs outside deck with a fireplace where you can sit anytime. Would stay here again.
My family of 4 ( including 2 kids) stayed here for 4 nights while visiting Moab. I knew we would mostly just be sleeping here and looked for a good value. We had lots of adventures planned for each day and it was perfect for our needs. It's a perfect location. Close to so much stuff! Check in was easy and we noticed Covid cleanliness being handled well. This was important to us and i was very pleased. All guests/staff wore masks, breakfast was to go and not buffet style but given to you or you could eat on the terrace. The room was kind of tight but like I said we were there mostly to crash. The beds and linen could be softer. My 6 year old actually called it a "paper bed" lol. She wasn't wrong but we got used to it. Housekeeping was readily available to bring us what we needed but there is no daily cleaning done for covid reasons. This is what we were prepared for anyway. I didn't want anyone coming into the room. ** I found the staff to be super friendly and helpful. Providing towels/toiletries, and information whenever we needed it. They have a wifi issue and honestly it sucks but again i didn't need it a ton but if you need it for work this is not reliable. The gym is tiny and basic but not bad for a little extra workout. There was nobody. there when i went with my daughter. we wiped things down and felt good about it. If there had been more people in there we would have left. The pool- it's closed now but my kids were lunatics and swimming in ridiculously cold weather and i was in the hot tub. It worked and we were so pleased. A heated outdoor pool is a nice draw to this place. For our needs this was a perfect spot. I didn't give it a 5 because the linens and towels can really be softer.
This is a great place to stay. Right in town and walking distance to lots of restaurants and shopping. The hotel has a great breakfast, nice pool, and hot tub. Also, there was a fire pit outside which was perfect place to relax after a long day. I would definitely recommend.
Overall, we really enjoyed our stay in Moab at Best Western Canyonlands! As other reviewers mentioned, the hotel is in a great location, within walking distance to many restaurants. Our room was comfortable and the breakfast in the morning was nice. The employees were friendly and we took advantage of the on-site laundry facilities although, I would highly recommend buying your own detergent and dryer sheets, or packing your own. It was expensive! I didn't give 5 stars because I felt the price was a bit high for what we got with this hotel. It was a little run down feeling and I think there were other options in the main downtown area that were cheaper. There is even another Best Western location right down the street that was a little less expensive. If we return, I would probably explore those other options before booking a room here again.
With all the traffic and road work in Moab, this hotel is in the best location. We easily walked to restaurants and downtown stores. The room was clean, the bed was comfortable and the shower had strong pressure. Would recommend and would definitely stay here again.
Such a lovely place with fantastic staff. It's the best location in Moab with easy access to everything. The on-site breakfast is very good and included. My kids loved the pool area and I loved the giant hot tub. Highly recommend!
This hotel is conveniently located in the middle of main street in Moab with lots of restaurants and shopping nearby. Our room was spacious and the breakfast was great. A little high in price but we would have had to get out of downtown to find lower price with same amenities.
Very friendly, accommodating and pleasant to deal staff. Under COVID, the processes in place and the precautions taken made us feel comfortable to stay and to enjoy breakfast in a pleasant outdoor setting. Rooms are large and comfortable and the internet worked fast.
We had 3 couples visit this past weekend and it was great. They were nice and helpful when we made the reservations. They recommended we keep the rooms under one name so we would have our rooms together. The check in and out was easy. The staff were nice at check in and at breakfast. They just opened hot breakfast again; they tell you your options and then serve you. The rooms are clean and big. Upstairs patio was great to have breakfast on and we ordered take out one night for dinner and ate on the patio that night. The beds are comfy and the towels are nice and large and absorbent. That seems like a funny thing to comment on, but some hotel towels suck. I would for sure stay here again.
Nice hotel centrally located on Main St with restaurants and shops very close. Some shared the parking lot and everything was in walking distance. Extra amenities like reading lights on the custom headboards and really loved they had a magnifying makeup mirror. The beds were comfortable and the room was exceptionally clean. Hallways were very dated, but we're not sleeping out there. Breakfast room is upstairs and they served us a nice hot breakfast and we took it out on the very nice balcony patio. It was a bit chilly that morning, but enjoyed the view. Most took it back to their room or to go. Thank you BW Moab for providing that during Corona as others in Colorado did nothing. It made a good start to our day of exploring Arches N P. Drawbacks were that there were too many little “nightlights” in the room. Like lighted switch plates, smoke detector, microwave, TV, a plug under the desk with 2 lights on it, and the large crack around the door seal. A lot of hotels put these cabinets with microwave, fridge, and drawers right across from the foot of the bed. Nice concept, but the microwave numbers lights shine right in your face when in the bed. Also the room rate was very expensive and we could only stay the one night instead of the 2 I had wanted. I noticed it was at least $110 cheaper the week before and after. So I felt a little taken advantage of. With that being said we would definitely return again and just try to get a firm date further ahead of time. Thank you also to the front desk young lady that made sure I had a room facing the back and I didn't hear any road noise!
The rooms are large and comfortable. The breakfast is awful. The location is perfect-10 minutes to Arches (if there is no traffic, but 30 minutes at busy times as 5 miles of 190 are down to two lanes because of road construction), very close- 2 to 5 minute all the Moab restaurants and shops. On the noisiest road ANYWHERE but the hotel is very quiet. For $200 a night I expect a bathrobe and real glasses and coffee cups. It has none of these.
The hotel is walking distance to most restaurants in the town of Moab. While back from the main road in town, the rooms were quiet. The staff was helpful and friendly, the rooms were clean, and the breakfast buffet was very good.
This is a very nice hotel with a great downtown location in Moab. We stayed here for four nights during our visit to the nearby national parks. We arrived just after check-in time and were greeted by a very friendly and polite woman at reception. We were quickly checked in. Our room was the Presidential Suite which we had booked many weeks in advance. The suite was quite large and looked new. There were no marks or scratches on the wall or on the furniture. Since there were three of us, my wife and I took the bedroom and our friend the living room which had a sofa bed. All of us were quite comfortable and we even had our own televisions. The suite also featured a kitchenette and a table with chairs. The bathroom was quite large. There were two vanities: one in the main bathroom and one just outside of it which was very handy. The kitchen included a coffee maker, toaster, a small stove, and oven but we did no cooking as were on vacation. Due to COVID, our room was not serviced during our stay. We left used towels and bags with garbage outside the room as directed by reception. Those were picked-up by the hotel staff. Toiletries and fresh towels were gladly provided by reception when requested in person. They did a great job on that. The hotel had just started serving a hot breakfast again when we got there. It had been suspended due to COVID. This was provided in a breakfast room which right above reception. The staff served the food that was requested. This was fine but the portions given initially were very small. However, they were increased upon request. There were a few tables provided to eat at, but most guests returned to their rooms to eat as we did. The hotel is within short walking distance of restaurants, bars, and shopping. There are two restaurants right next door to the hotel. There is parking available and this seemed to fill up quickly each night. One night, we were unable to use the parking lot but there was street parking available right next to the hotel's parking lot and that was fine. The hotel also had a nice outdoor pool. We used this one day after a trip to Arches where the temperatures were in the 90's and it was quite refreshing. The hotel is not that far from Arches National Park. Canyonlands is a bit further, but you will not find any hotels close to the entrance anyway. So, overall, a great stay at this hotel. A great job by the staff despite the COVID restrictions in place. They really worked hard to keep the guests happy. We would stay here again.
Carlos from Best Western Moab is a rockstar who helped our crew with dishes and dishwasher services. Thank you Carlos! You were a super help and we appreciate you!!! (From our guides, Steve, Stephen & Alisa).
It doesn't get any better in terms of location in Moab. Walk out of the lobby to restaurants and shops, just steps away. The hotel was super clean, welcoming lobby, nice pool. We loved our stay there!
Great hotel. Great location. Great pool. We researched hotels a bit and decided to get one closer to town. This is a very nice place. Clean rooms and COVID-19 aware. Used their laundry room which was very handy.
Great location on Main street in Moab, near restaurants, stores and Arches Nationalpark. Central, but also a bit set back from the road to provide some privacy. Due to Covid, the breakfast was handed out with ready-to go options but still well handled. Room was good size and nicely, modern designed. Fridge and microwave were appreciated. Beautiful pool area and loved the roof top seating area. Plenty of parking.
During this pandemic it would not be fair to judge a hotel by before Covid standards. However, this hotel exceeded our expectations for travel lodging. The check in was efficient, the large updated room included a refrigerator and microwave as well as two sinks, one outside the bathroom and one in the bathroom. Both sinks had large countertops. The most important aspect was because of the current cleaning standards in place, we felt assured that we were in a safe environment. Breakfast was great! Everyone was socially distanced and able to request food items that were placed in bags by the servers. We could either eat in our room or on the lovely outdoor patio. Food items included fruits, muffins, granola bars, juice, coffee, milk, burritos (that could be microwaved) and several types of cold cereal and instant oatmeal. After exploring the National Parks and experiencing the 103 degree heat, the large, refreshing outdoor swimming pool an added feature. There was also a large spa hot tub that guests could enjoy during cooler weather. I would highly recommend this hotel.
We stayed for 5 nights. It was a very comfortable and clean room. Due to Covid, the complimentary breakfast was served by staff in bags rather than one helping themselves. Basically "Continental Breakfast" type offerings. Really liked having booklights on the bed! Also enjoyed sitting on the upper deck in the evenings while eating dinner (our food) or playing games. Very friendly staff. Walking distance to shops and restaurants.
My family was in the middle of a 2 week backpacking vacation and needed a showers, soft beds and a/c. The room was spacious very accommodating and allowed for space and comfort. The pool is very clean and refreshing, hot tub is great good temperature and powerful jets. We passed on the modified breakfast but the breakfast room was very clean and had outdoor seating. Great locale and great staff.
The location was excellent and the pool and common areas appeared to be fixed up, but the rooms smelled musty if you ran the air conditioning (which lets face it in July in Moab you MUST do) and the room had the underlying smell of stale cigarette smoke (like it had formerly been a smoking room). Would not stay here again without renovation.
I stayed at this hotel while touring Arches and Canyonlands National Park. I got a good night's sleep every night I was there. The breakfast was good every morning. The hotel is located between both parks.
Very convenient for walking in the town for restaurants and shopping. Great location to visit both Arches and Canyonlands. Room was more than adequate, with the exception of getting all your towels, toiletries from the front desk because of covid. Really didn't like not having my room made up each day either. The bag breakfast was fine and acceptable. The pool was open and a nice retreat from the heat.
Wonderful hotel, friendly staff, convenient location. Even with COVID-19 they provided a substantial warm breakfast option. The kids loved the pool and hot tub. Staff always willing to offer hiking and restaurant recommendations. Definitely recommend this hotel
Great place for Moab, Arches and Canyonlands. Can walk to awesome restaurants and cute shops. Nice pool. Good laundry facility. Staff is super nice and helpful. Rooms comfortable and clean and nicely furnished. Because of Covid, breakfast was limited but had good variety of takeaway items (yogurt, muffins, fruit, granola bars, cereal, juice, coffee).
While the hotel is not new and shows some signs of ageing it was clean and they were using Covid awareness w/sanitizing, masks, etc. The deck on this hotel is wonderful but mostly unusable in the summer because of the heat. Moab is usually swamped in the summer but with the current state of affairs it was not. This hotel is right downtown. Park your car and walk to any/all restaurants and shops. Would stay here again.
This hotel was superb. The check-in process, room cleanliness, customer service experience (especially Sabrina), the breakfast and the check-out process were all perfect. The location of the hotel and it's overall look is spectacular. I would easily stay again and definitely recommend this hotel to anyone touring through Moab!
This hotel is in a perfect location of downtown Moab, close to Arches and Canyonlands, great pool and work out facilities, and walking distance to lots of great restaurants and shops. Perfect for a nice staycation!
I'm not very partial to the big chains but this place was the exception. The rooms were very nice, the hotel is situated in the heart of Moab and best of all the staff really care about their jobs. There aren't many chains that will call you when your daughter leaves her precious blanky and go the extra mile to mail it back to you. From the front desk reception to the breakfast personnel, this place has people that care about their jobs. I'll be back in a heart beat.
A healthy breakfast to start each morning is important to us. We either pay more for a hotel that serves a hot, healthy breakfast or we pay less for a hotel and go out for breakfast. I decided I wanted my family to have the benefit of going to breakfast at their own time. This hotel was expensive, but I figured that it was worth the hot, healthy breakfast advertised. However, the breakfast advertised was not served and not advised on their website and the charges were the same. The next morning for breakfast we had a choice of water or a juice, not both, a muffin or a breakfast bar, (loaded with sugar), a frozen burrito (processed and loaded with sugar and fats, that you had to go back to your room to cook in the microwave) and a yogurt (loaded with sugar). My question?? What does a diabetic or someone watching their sugar intake eat? " I am sorry mam" was the response, yet the night before we stayed in a cheaper hotel, which advertised a continental breakfast and they served boiled eggs, grits, oatmeal, and healthy breads that could be toasted or baked, with a choice of fresh fruits. They served us and we sat at a table to eat. The table and chairs were sanitized immediately when we were done. They also gave us a bottle of water and choice of a juice and coffee. In addition, they made waffles on request. I was very disappointed that I had to spend an additional $200 on my vacation budget to feed my family breakfast, when I already paid for breakfast in the room charges. I understand with the virus, things changed, but if you can hand out a cold breakfast to go, why cant you hand out a hot, healthy breakfast to go? The previous hotel is under the same guidelines for Covid-19. Rooms were clean and a nice size for family, location is good, but there are hotels in the area that are just as nice and cheaper. Therefore, you can take the extra money to buy a good breakfast, numerous places in Moab! I did talk to someone at the front desk to have a manager contact me, but the manager did not respond. I am very disappointed in this hotel for the price I paid! There are much better options in the vicinity.
This was our first family trip since the pandemic had shut down our travel. We were glad that we chose the Best Western Plus in Moab as one of our choices to stay! We had a gift card that had expired because we hadn't left the state in months. The front desk staff along with the helpful customer service department were able to extend the expiration date so that we could apply it to this stay. The hotel and room was exceptionally clean which gave us a comfortable and safe feeling. As in the past, we will definitely continue to trust our travel stays to Best Western!
Very concerned about COVID protection. Very nice hotel, nice staff, and perfect location. Within walking distance of food and shops. Private parking. Carry out breakfast was good and the two men handing it out were super nice. Highly recommend.
We were a group of 3 who all wanted our own beds and a nice place to hang out after days of hiking in the national parks. We were fortunate that the 2-bedroom Main Street Suite was available (1 king, 2 queens). It's in a separate building next to the main hotel building, and it has reserved parking spots for convenience. As the name implies, it faces out to Main Street, the main drag in Moab. The suite seemed to be fairly new or remodeled with a nice comfortable decor. The king bedroom has a comfortable bed, a jacuzzi tub in the bathroom, and a small private balcony. The 2 queens bedroom has its own bathroom as well. The living room has a comfortable couch, a minimal kitchenette, and table & chairs. The slide-out refrigerator and freezer were nice, but I do think it was an odd choice to put a tiny sink in the kitchenette, and also not include a stove. Why waste all that counter space? Although the larger main balcony outside the living room has a nice view of the surrounding mountains, it turned out to be not a very relaxing place to hang out because of the many loud vehicles driving by. The breakfast was a decent attempt at being safe and also having a few choices. The pool was lovely and refreshing in the Moab summer heat. Overall, it was a nice home away from home and we had a good stay. I'd highly recommend this Best Western to anyone visiting Moab.
Everything you would expect from a Best Western property. The rooms were comfortable and clean and the staff friendly and courteous. Parking available near entrances closest to rooms. COVID precautions in place so breakfast impacted. Bagged options could have been better.
This Best Western property is in a great location; right on the "main drag" in Moab, a few minutes drive to Arches National Park, and about 30 minutes to Canyonlands National Park. We initially chose this property because it has a Tesla Supercharger onsite. However the property itself exceeded our expectations. We loved and made use of the second story balcony/firepit area. We ordered take-out from the Italian restaurant next door and enjoyed it on the balcony with some wine (we just asked for wine glasses from Reception!). Other restaurants, bars and shops were walkable from the hotel as well. The bed was very comfortable and the bathroom was spacious and clean. The price was a little steep compared to other hotels during our cross country trip but it seems this is the norm in Moab. We enjoyed our stay very much!
We came here because of the reviews and found them to be true. COVID diminished the stay a bit but the staff did everything right to try and lessen the inconvenience. Nice bright and helpful staff, very clean, good location, nice room amenities, and premium tv channels. Oh, nice pool area also.
Comfortable place. Love the rooftop area but more comfortable seating would be nice. A bit noisy being right on the main street. Someone needs to get control of the loud vehicles racing up and down the street. We witness several near misses. Within walking distance to several shops and dining establishments. I would definitely stay here again.
This hotel has wonderful staff--the front desk staff pointed us in the right direction for dinner twice, and both the Spoke and Zax had wonderful food. The hotel was older, but has been remodeled and upgraded--best parts were the roof top deck and the pool area. Our teenage boys loved the huge hot tub. When we were there the weather was HOT--a few more chairs with umbrellas around the pool would be nice. Breakfast was sparse due to COVID, but the staff was helpful with work arounds. Our room overlooked the pool--something I would avoid next time as it was loud and we go to bed early. Otherwise, excellent stay! (LOVED all the access to recycling stations too!)
Beautiful hotel, perfect location right in the middle of town, nice clean rooms, only issue was key cards never worked had to have them programed three times, got locked out twice and had and one of the two keys never worked on the room door, very limited parking
As a mom with kid , I felt well taken care of and safe. The breakfast option was different but they delivered bags that had hand written messages on them. A very nice touch . The roof top terrace was great for enjoying the beautiful weather they were having.
This BW was clean, had a nice pool/hot tub area, and great breakfast. All of the staff we encountered were accommodating and very friendly. It is in a perfect location to walk to all of the restaurants and shops in town. We would definitely stay here again!
We had a 2 queen bedroom suit which was very nice. The beds were comfortable and the room was clean and very quiet. The hotel staff was very helpful and gave us a good recommendation for dinner. Breakfast was amazing with all sorts of options both hot and cold. Highly recommended!
Stayed two night. Very good breakfast room, better than recent stays in Hampton Inn's. Plenty of towels in bathroom, every thing worked in room. You can decline housekeeping (there is a door hanger to put out for this) for 500 extra Best Western points. Plenty of places to walk to for meals (try The Spoke which is next door). Restaurants had different prices for weekend vs weekday.
This hotel is in an amazing location, walk to all the best restaurants in Moab. The staff is super nice and fast, above-average hotel breakfast. The hotel has great sitting areas, pool and room are like new. We have stayed in Moab many times but never here I have been missing out for sure.
This is our new favorite place to stay in Moab. We had a suite & it was so roomy & had a fridge and microwave. It was off season & so inexpensive, plus the full complimentary breakfast was outstanding! We will be back!
This is a great place to stay in Moab. Excellent breakfast provided and a very helpful staff. This was the second time we have stayed there for multiple days and we will be coming back again next year. Also the facility is within walking distance of several dining establishments.
Our check in with Sabrina at the front desk was great. She helped us to use the Best Western coupons we had been awarded from a promotion. We were in a large suite with two queen beds. There were two vanities, one in the bathroom and the other in the room. One had a lighted makeup mirror attached to the wall. Breakfast was good with eggs, omelets, bacon, potatoes, etc., but the eggs were cold.
We had a great 4 night stay here. They were nice enough to upgrade our room since they were not full. The breakfast was acceptable and the staff was very pleasant. The location is very good for Moab. We did not have any issues the whole time.
We stay in Best Western hotels a lot while we travel, this one was one of the best. Our room was very large and the accommodations were excellent. The bathroom had a sink in the shower/toilet area and a separate one outside of that area. The breakfast area was different from other Best Western in that it was on the second floor and was quite large. It was very clean and had a staff person in the area the entire time. Great place to stay!
We stayed here in off season and loved this motel. It is right in the middle of downtown, so lots of restaurants in walking distance. We couldn't use the pool, but it is good sized and looks great for summer. There is a big hot tub that got a lot of use during our stay. Our king room had a separate area with sofa and desk. The bed was comfortable. There are TONS of outlets and USBs for plugging in electronics all over the room - including both sides of the bed. There is a large breakfast included (eggs, bacon, potatoes, burritos, salsas, spinach, cheese, fruit, waffle station, oatmeal, cold cereals, yogurts and more). Excellent coffee! There is a wrap around deck where you can eat your breakfast. And lots of indoor seating (including a counter that has all kinds of plug ins for electronics). There is plenty of secure bike storage. A nice workout room and laundry. This place has pretty much anything you need in a motel.
We have stayed at this Hotel many times. And it has always been our favorite place in Moab. One reason we love this place is the Hot tub. But after only five minutes in both my wife and I had to get out the chemicals were way too strong and it was burning our skin. My other issue was i felt the front desk was a little lacking in professionalism. Perhaps i am just holding this hotel to a very high standard based on all of our previous stays. We will definitely be back. But I do have to say with so many other choices. We now may be looking at staying at other places as well.
Recent stay was even better than before. The room was fantastic with leather coach and chair, super clean bathroom with excellent shower. I usually go to Moab to sleep in a tent or sleeping bag out in the open, but now I think I will use the BW Canyonlands as base camp! Wonderful breakfast and people too. 10 out of 10 with location being in the heart of downtown Moab.
My wife and I were traveling through Moab and chose to stay at the Best Western. We like Best Western Hotels, most seem a littler better than your average hotel. This best western was average. The rooms were average. They were comfortable and we slept ok. The continental breakfast was good but the area was confining and crowded. This made breakfast harried.
The hotel is super nice and in a great location. The staff are fantastic and go out of their way to help with matters in and out of the hotel. The breakfast was delicious. The facilities were very clean.
Weather had closed I 80 west of Cheyenne. We had to drop down to I 70 and had a last minute stop here. From the phone call to the front desk to the room, all was first rate. A long and difficult day morphed into a relaxing evening. One of the more beautiful motels I have ever stayed in. I look forward to a repeat stop.
Great family suite located across the parking lot on top of a local restaurant. The kitchenette has a nice sized fridge and freezer. The kids each got their own bed, which was worth the money for us! The extra sink outside of the bathroom made getting ready even easier. My favorite part was the fireplace! It helped dry our wet clothes, warmed the room, and was a nice way to thaw out after being out in the snow!
Excellent value hotel was well located, very clean and service was great. This is coming from a tough critic who has moved away from hotels and typically stay at Home away or VRBO. Delighted and surprised
We had a great time in this motel, it was our favorite on our recent Western vacation. The breakfast was first class but the pool on the small side. Not to worry, all the pools where we stayed (and perhaps all in Utah) were small and this one was still very nice. It was a little strange the way the half wall between the parking and rooms forced you to walk around it, or you could just jump it like the kids did. This arrangement may have been to protect the rooms from aggressive car parkers? When in Moab again we would stay in this conveniently located very nice place.
Front desk staff was very helpful and gave us a king upgrade. King roooms are very spacious. And downtown Moab is all around you. Year-round heated pool is a plus. Booked via Hotels.com and it instantly went through to the property.
Cute & quaint, wished we could've stayed longer in Moab, looked like a cool town but we were just passing through. Check-in was quick, nice staff! Rooms are big, we got 2 beds, it had a loveseat, coffee table and chair with ottoman. Flat screen TV, large counter space. Bathroom was split with sink then tub/shower, toilet and another sink which was nice while the other was getting ready. Nice fixtures and loved the toiletries! The hotel & room was very clean. The 2nd floor is the breakfast area, let me tell you it was the nicest FREE breakfast we've had, fresh, hot & cold options....yogurt and optional add-ins, hot oatmeal, assorted cereals, waffle station, assortment of mini muffins and breads to toast and jellies, huge crescent rolls, scrabbled eggs, omelettes, bacon, country potatoes, coffee, juices...it was really hopping in there and they were keeping it cleaned & picked up, the staff there were polite as well - we felt it was well deserved to leave some $ in the tip jar!! They have an Outdoor heated pool. Wish we would have had our suits to experience that, it was 30°out! We definitely want to come back for a longer visit someday!
Always great service, clean facilities and good breakfast. Coree at breakfast was working her tail off to make sure everyone had what they needed to have a good time. She always had a smile on her face and a kind word to say. Keep up the good work.
We stayed several nights while hiking in the area. The room was very spacious with an area with a couch and desk. Breakfast was adequate and tasty before hiking, staff at breakfast was very accomodating and friendly. Location is awesome. Can walk to almost everything downtown.
Room was clean and orderly even though it was not ready for check in when we have arrived at 2:00PM. They allowed us to organize our luggage in the lobby. I got my request regarding my room options, check out was easy with email confirmation. Breakfast needs some sort of selection on fruits and vegetables which was almost none.
· Friendly helpful staff- thanks, Morgan and Jaime! Huge comfortable room. Staff filled request for bathtub! Smiles go such a long way. · Quality like this absolutely needs personal glasses made out of glass in bathroom, ceramic cups with coffeemaker. Stop with the styrofoam coffee cups, trash, plastic, and paper waste! Wash some dishes! Protect our Environment
The room was spacious, clean, and the bed was comfy. The breakfast was very good and the people who work the breakfast were so sweet and helpful. Stayed for 4 nights and it was so comfortable. Great location too. Loved being able to walk to restaurants and to shops and quick drive to parks. It was the only city we traveled to in 14 days that had a state store to buy wine. Stock up here if you plan on going to other National Parks in Utah.
Our stay was so nice and comfortable.Notably, the bathroom was newly remodeled and the fixtures were not only clean, they were sparkling. The bed was comfortable and the room spacious.We enjoyed sitting on the patio before going out to dinner in downtown Moab.
At the last minute we decided to stay in Moab to that we had another day to visit the national parks in the area. Moab is a relatively small town with LOTS of places to stay even though it doesn't look like it when you drive through the town. We were able to find this gem of a hotel on Priceline and have no regrets. The place was very clean, the staff at the front desk was more than informative and accommodating and they served an excellent free breakfast in the morning. Makes me think that I'll be looking at Best Western Plus hotels in the future.
We've been traveling for a week now and this hotel has been the best. Very nice clean rooms, beds, and bathroom. The breakfast area is about as good as any breakfast cafe. Breakfast attendants are very friendly and very helpful. Breakfast food is hot and fresh.
I have stayed here multiple times. My sister, some friends & I come for the Thelma & Louise 1/2 marathon. My husband & I come for the shoulder season biking, running & hiking. It is consistently excellent. Everyone who works there is genuinely committed to making sure that their guests enjoy everything. Jessica, at the front desk, is awesome. Corrie (?) and everyone who puts out the extensive breakfast spread, the housekeepers and the maintenance workers alway greet you with a smile. I always look forward to my next stay there.
We stayed at the Best Western for two nights and thoroughly enjoyed our stay. The hotel is perfectly located in the centre of Moab and can be found just on the left heading north through Moab with loads of free parking space. Rooms are large, well furnished with tea/coffee facilities and a safe. There is a lovely outdoor pool with plenty beds and , breakfast is included in the price which is buffet style. There is no bar but plenty nearby. Definitely recommend.
This hotel was perfect. Large rooms, including a luxurious bathroom, great breakfasts and walking distance to other restaurants and shopping. The drive to Arches National Park was only minutes away. I would stay at a Best Western again any time!
Right in the middle of Moab, so very convenient for everything. We had a huge room and a very comfortable bed. Very good breakfast. The pool was lovely, even in the last week of September. Staff were very helpful and friendly. We used the guest laundry, which was equipped with modern washers and driers. Lots of guest parking. This hotel provided an excellent base for exploring Canyonlands and Arches.
Staff and accommodations were excellent. Great pool..great hot tub..great work out facility..great cookies. We felt very comfortable and enjoyed our stay! The rooms were clean and updated...and huge. We recently stayed at a Marriott and this stay was nicer!
From check in to check out the staff was awesome. The young lady at the check in desk was so patient and kind when I was getting the information I needed from my phone. The other young lady was helpful when I asked what restaurant had great burgers and was within walking distance, she gave a discount coupon and suggestion The Burgers were great! The breakfast was wonderful. The firepit on the deck was a great place to relax in the evening. Pool and hot tub were beautiful I can't wait to go back.
This is my daughter's favorite hotel in Moab - we've been taking her here for 18 years. The rooms are always amazing. Clean, modern, granite counters, spacious. Staff coming down to bicycle storage is always fast. The front desk is so helpful. On this trip they let us check out a day early due to a winter storm in the Rockies, we were so thankful but sorry to leave (thanks Quincy!). Corey in the breakfast area actually remembers our names year after year. Amazing hospitality, service, and memory all wrapped in one. She really makes our mornings and makes us smile. This hotel has a great breakfast experience - and plays an interesting DVD about the desert instead of news etc (much appreciated!). We will be back again and again. Can't wait until next time!
Arrived on a bus tour and spent two nights. The room was large and had all the amenities you would expect to find, plus a small couch and coffee table. The beds were comfortable. The hotel staff was very friendly and helpful. The hotel is in an area with lots of restaurants and shopping opportunities nearby. The hotel is back off the street a little and is very quite. The breakfast buffet was very good with a good selection of food and beverages. The Buffet staff were kind and helpful. I would be quick to recommend this hotel to anyone headed toward Moab.
We stayed 4 nights, and this is an upscale Best Western. Close to all dining and shopping in Moab, as well as three National and one State parks. The room was spacious, clean, and comfortable. The breakfast bar is the best of any Best Western we've stayed at. The staff is friendly and responsive to requests. Has a good sized guest laundry and an adequate fitness room. We highly recommend this hotel!
Excellent location, staff, breakfast and room quality! Very pleased with our experience. Walking quality excellent. Right in the middle of town. Close to restaurants and a great park fir kids 3 blocks away!
Loved our experience, especially the front desk and restaurant staff. Especially wish to complete Coree, who greeted us with a smile every morning at breakfast. This is also a great location, and found that we had dinner just around the corner both nights. Were grateful that laundry was available as well. Would highly recommend this hotel to all visiting in Moab.
Another great Best Western Plus hotel located in the heart of Moab and close to Arches and Canyonlands National Parks. Lots of restaurant and shopping choices within walking distant of this hotel. Wonderful full breakfast buffet and extremely friendly folks in breakfast room. Each guest is greeted when they come in....nice touch. Would recommend if you are going to the National Parks. All kinds of rentals, bikes, cheeps,etc. readily available. Would recommend if you are planning a trip to these parks.
In total darkness for about 3 hours, a chance for people to panic but not here. The hotel staff handled everything so calmly. They had flashlights, water, anything you'd ask for ready. We loved the blackout however, I could see a few people were uneasy, but the staff kept them calm. Also, a huge shout-out to the breakfast attendant(which I have forgotten her name) was the most cheery, friendly, kind employee I have ever come across in this environment. Rooms were great, clean, updated. Pool was nice, huge hot tub area and right on the main street yet at the back of their property was a park and areas to explore in nature.
We stayed here during our phenomenal Grand Circle vacation in early October. There were four of us, (two couples) so we rented the Main Street Suite which had 2 bedrooms and 2 full baths, a small kitchen, comfy couch, and a little 4 chair kitchen table. It also had a private balcony towards the back and a shared balcony in the front entry. The place was beautiful! Comfy king bed in one room with a gorgeous full bath, and 2 comfy queens in the second bedroom also with a full bath. The place was clean, and perfectly located for what we needed. It included breakfast, and there was fruit and hot drinks available all day with a bonus of delicious chocolate chip cookies if you were lucky enough to grab them in the evening. We used the laundry facilities there and the area was very clean with up to date washers and dryers. The reason for 4 stars instead of 5 was the fact that the suites are separate from the main hotel, so all the amenities (food, washer, dryer...) were located in a separate building which was a short walk through a parking lot. Also, there were no elevators to the suites, so to get to the suite, you had to go up an outdoor fire escape looking stairway (about 22 steps), which was inconvenient in that we had a huge amount of luggage to carry up there as our trip was a total of 11 days. Other than that, we loved this place and would definitely stay here again, and highly recommend it to others as long as you don't mind the steps!
We actually stayed here a few months ago now, but have only managed to review it! For a full video review of the room we stayed in (Queen Suite) please head over to You.Tube and search for Tim and Matt's Travel Reviews. We originally booked a standard King but were given an upgrade at check in to a Queen Suite. This gave us some extra seating space in the room which was really useful (we didn't realise we wanted/needed it until we were given it - thank you BW). The room was pretty standard but, importantly, was kept clean and fresh - no complaints. We were on the ground floor near reception so could hear people walking by a lot - keep that in mind if you prefer total peace and quiet. Staff were great; very friendly and approachable and could answer any questions we had of the area. The location was very good. Moab is not big anyway, but this hotel was in the centre meaning it was a very easy walk to bars and restaurants nearby which made evenings a lot easier after spending all day out in the National Parks. Speaking of which, they are easily acessible from Moab - Arches around 15 minutes and Canyonlands around 30-40 minute drive. Breakfast was included and was again standard for the hotel type. It provided plenty of options - fruits, yoghurts, cereals and some hot options - eggs, bacon, potatoes etc (all savoury was very salty though). The breakfast area does include raised outdoor seating which was great first thing in the morning when it was a little cooler outside. All in all, a good all round hotel. I do feel hotels around the US are quite expensive for what you actually get but, knowing this, I would recommend and would stay here again.
Close to all the national parks and restaurants. Very nice upper floor outdoor seating for breakfast or a sunset evening with a bottle of wine or your favorite cocktail. Note that a portion of second floor requires stairs after exiting the elevator and could require additional assistance for luggage.
We stayed 3 nights here. First, the location is excellent, right in the center of town, close to restaurants. Second, the desk staff is very helpful and friendly. I needed some supplies and they directed me where to go, even on a Sunday. There is a lot of good stuff at this hotel: cold lemon water, filtered water in the lobby. Great swimming pool and whirlpool which was great after a hike, convenient laundry. The rooms are comfortable with 2 sinks, fridge, decent air conditioning. Hot showers and a good mattress are welcoming. My room was very quiet, facing the back parking lot. Oh yes- the breakfast: I've had Best Western breakfasts in the past, and these breakfasts were quite good with make your own waffles, eggs, cereal, fruit, etc.. Again, the staff is very friendly and keep things fresh and filled. We liked to sit out on the veranda and sip our coffees. Overall, we had great time at this facility.
Located in the heart of Moab and close to Arches National Park, this Best Western was very pleasing. The room was far enough from Main Street to be quiet, but close enough that we could walk to that Main Street when we wanted to. The breakfast was a cut above in our opinion because they offered bacon on both mornings, something that does not happen consistently at some hotels that offer breakfast. Jennifer (Jessica?) and Quincy were both very helpful and pleasant. There is also a very nice outside deck on the second floor, and we spent a very pleasant evening there talking with a lovely couple from Great Britain. The parking lot was ample and convenient. The only drawback was that I thought the room was a little on the expensive side.
On an extended US road trip staying primarily at BW establishments. The BW Canyonlands is a very nice establishment centrally located. Nice to have laundry facilities available. Helpful staff. One of the best internet connections I have encountered in a hotel ever.
The stay at this Hotel was perfect! The people at the front desk were welcoming and very helpful with information while we were there. The staff in the breakfast area were so kind and attentive to your every need and very personable! The location was great to all the shopping and restaurants! Will definitely stay there when we go back to Moab!
Wow! This hotel exceeded our expectations in every aspect! From the super kind staff, sparkling room, yummy complimentary breakfast, and awesome amenities, we can't wait to return! Great location, walk to all shops and restaurants right out your door. Oh, the views are stunning too! See you soon... Thank you for a lovely stay, The Salisbury's
Centrally located Moab stopover. Good rooms, great breakfasts with very helpful waitstaff, attentive front desk. It is very busy in season-as is all of Moab- but easy to walk to dinner spots and a short ride to the parks.
We booked this hotel several weeks in advance so that my sister and her husband who were traveling with us could spend time together. I called the hotel directly, and Jaime gave me excellent advice: Book the Main Street Suite which is above the restaurant. We arrived late in the afternoon, and we were assisted with our luggage because you must walk up twenty stairs to the room. We had a shared living space complete with kitchen, comfortable leather sectional, TV, and fireplace. There was no ice in ice maker, which should be advised upon check-in. Each couple had their own bedroom (one king and two queens) plus modern spotless en-suites. Our pillows, mattresses, linens, and towels were so comfortable! Each couple also had their own flatscreen TV. After our early evening drive through nearby Arches National Park and dinner at Papa J's Italian restaurant next door, we enjoyed our shared balcony to play cards and drink our cocktails. There was loud traffic noise from the motorcycles and trucks until after 10:00, which, of course, the hotel cannot control. The City of Moab should address this issue as the town is becoming a tourist Mecca. We didn't have time to enjoy the pool, but it looked attractive and refreshing. The next morning the four of us enjoyed the included breakfast of burritos, bacon, eggs, fresh fruit, pastries, bagels, coffee, and juice. The female and male attendants were friendly and attentive. Checkout was easy, and we appreciated the detailed, friendly suggestions about our routing. The ATM was out of money, but the manager on duty refunded my fee. We regretted that we had only one night to enjoy our lovely shared accommodations, but we will definitely stay here again when we return to the area next summer!
The staff was helpful and kind, this was our first Moab visit and they helped us find our way. the location downtown enabled us to walk to dinner and shopping. the hotel's pool was lovely, and we enjoyed it very much
Stayed three nights and visited several parks all within an hour driving but most closer than that. Room was fine nothing great but clean and maintained. However, rooftop breakfast among the canyon walls was great. The breakfast was well maintained and staff was outstanding. Next door restaurant Spokes was absolutely outstanding. Enjoyed the hotel and would go back for these reasons.
Better off staying a bit out of town at one of the newer hotels. This one is old and overdo for renovations . OurOroom smelled mustymand the AC was super loud .WiFi was basically unusable. Kept dropping.
We always expect a Best Western Hotel to be an up to date, clean facility that makes us comfortable and meets our needs but the BW Plus Canyonlands Inn definitely exceeded our expectations and needs. The hotel was beautiful, our room was large, well furnished and clean. The breakfast room was lovely and the food was great with a very good variety and fresh! The staff was very friendly and helpful, making our stay a great experience.
We did not have a reservation when we asked for a room. They were very friendly and found us a perfect room. As our plans changed, they quickly accommodated our request for additional nights. The staff in the breakfast room were the friendliest we have ever encountered. They greeted each customer as they came in for breakfast and chatted with them. The eggs were hot and fresh. The bacon was cooked perfectly. We thoroughly enjoyed eating breakfast each morning. Very good experience.
Hotel was great. Very clean and fresh. Close to parks and right next to many good restaurants. Rooms were nice but beds a bit hard for me but after hiking all day we slept great!! Staff is very friendly and helpful. Would definitely stay here again!
The hotel property and staff were excellent, especially breakfast room attendants. Lovely outdoor deck. Room rates higher than we would expect compared to other Best Western properties. Palm Desert was higher during the Indian Wells tennis tournament, but that included cooked to order full breakfast including omlets and shuttle to tennis venue.
Excellent hotel, excellent location, excellent staff, excellent room (size and cleanliness), very well maintained premises, it is a "green" hotel, absolutely no complaints, would definitely stay there again.
Great location. Great service and amenities. Pool and hot tub were lovely. Room was very nice and comfortable. Would definitely stay again and recommend to friends and family! Even offered warm cookies...yum!
The location was ideal for access to national parks and was close to dining and shopping. Walking distance for both. Staff is very friendly and helpful. We had a suite and it had no elevator access and staff carried our luggage up the stairs. Beds comfortable and rooms clean.
Needed a central location in Moab for a family vacation with a pool for the kids. This fit the bill perfectly. Pool is really nice, as is the hot tub. Rooms were quite clean and the beds were comfortable. Good breakfast options in the morning. I would stay here again if ever in the area.
During our 2 1/2 week vacation we stayed at several properties. This BW was one of our favorite properties! The BW is beautiful, well located, great seating areas around the property both inside and out. The staff is very friendly and helpful! The rooms are clean, beautiful, great towels and comfortable beds. The pool is wonderful for an evening and morning swim. A nice variety for breakfast with a wonderful hot tea selection. Warm cookies in the evening really hit the spot. A great value for the price! You won't be disappointed.
We were welcomed by a very professional staff. The room was clean and roomy. The staff at the breakfast area were super friendly. I wouldn't hesitate to stay at this location again. The location is centrally located and easy access.
Staying at the BW+ Canyonlands in Moab was going to be my last evening of a week-long bike trip. I had reserved the Presidential Suite (#236) as I had planned it was my last night on the road. However, I decided to add a day and enjoy the nearby National Parks. That's when the bad experience began. Not sure if it was because I interrupted the front clerk's cell phone time or because I had been riding since 7AM and looked grimy riding in on my bike, but not very welcomed. As she was checking me in, I asked about their vacancy the next night. I learned my room was already reserved the next evening. Since I had prepaid, I asked if I could just take a normal room and apply the difference and told that wasn't an option which was OK. What didn't make sense was when I just wanted to move to a regular room, with me absorbing the price difference, so that I didn't need to move my belonging twice and told that wasn't an option. I do not believe this wasn't possible as the hotel would actually make more money from me. This was a case of not wanting to do it in my opinion. Even though there were plenty of open rooms as she had shared, she was insistent that housekeeping would move my belongings while I was away the next day. Having had two bad experiences in the past at other hotels with housekeeping moving my belongings, I thanked her for the option and declined the offer. She was insistent that was the available option. Realizing that that point, I am getting no where I decided to wait to talk with the front desk team in the morning. The best part, being a top tier rewards member, she set a gift bag on the counter saying simply this is for you. Definitely not a pretentious person, but at least thanked for my loyalty to BW at every other property I have stayed. Again, I felt like an inconvenience.
We were celebrating our 45th wedding anniversary. Chose this hotel to be our main stay for a couple of days. It was the perfect choice. Great beds. Fantastic decor. Excellent location. Truly a fantastic breakfast it was a little higher than my normal threshold. Worth ever penny. The staff was fantastic as well. I am a premium member and always check the reviews before I book.
This was our fourth time staying at the Best Western Canyonlands. The first time was back in 2004, when Moab was much smaller and there was less competition for hotel rooms. Now, it seems that every major hotel chain has set up a hotel in Moab. It is still very much worth it to stay at the Best Western Canyonlands. Great location right in the heart of downtown, good sized rooms, great pool, and ample breakfast all make it a great base for exploring all that Moab has to offer.
Inn was in the center of town making it a good location for trying to find a place to eat. Room was clean and comfortable. Inn staff were friendly and helpful. Inn provided ice water and cookies in the lobby. Would recommend going out early for dinner as restaurants get very busy and filled after 7PM.
We were on our way to Ogden, Utah. We chose to stay the night here for my free night with my points that I required. Beautiful little town beautiful hotel. Beds were a little stiff, breakfast was good the hostess was more than friendly and very gracious. Other than that good experience.
We just had 1 night in Moab and I chose Best Western Canyonlands from the website. It was a great choice. The Inn is easy to find right in the heart of Moab. The front desk was inviting and greeted me immediately. Our room was ready and conveniently on the first floor. We had been upgraded because of a promotion I wasn't even aware of (I was sorry we weren't staying longer!). The room was large and airy and very comfortable. It smelled as clean and fresh as it looked. The pool is open late and I was able to take advantage of it after we came back from dinner and shopping and sunset at Arches, just 10 short minutes away. And the breakfast was great! A good selection of cold and hot breakfasts. I think all of the residents descended on the breakfast at the same time. The hotel personnel were having a hard time keeping up but they never lost their good humor and continued to provide great service. My one complaint was the bed pillows, they have the square European style. I'm used to king pillows but that is a personal preference.
Jamie, (sorry I didn't get her last name) who works the front desk was outstanding. She was smiling the whole time while we asked questions. She was helpful, resourceful, & pleasant. She made us feel very welcomed. She could train staff how the front desk should be working.
The ladies in the front desk were very professional and knowledgable of the area. The workers in the breakfast room were pleasant and made sure we always had what we needed. Very ckean environment and the pool and jacusi was very pleasant. This hotel was very accesible to all of our excursions.
Excellent hotel which we return to year after year for our annual trip to Moab. Central location is wonderful and breakfast every morning is a wonderful bonus. We will keep returning to the hotel as long as the quality is maintained.
Stayed 1 night on a road trip and had a good evening. The room was large, clean, and comfortable. Ours was right off the pool but there was no noise at all. Check in was quick and easy, staff pleasant and friendly. Good value if you book through a discount broker. Breakfast, the usual, pre-made omelettes, powdered scrambled eggs in about 1 inch of water, good bacon and terrible sausage, great potatoes.
What a gem! My husband & I booked a night at this hotel last minute (like 20 minutes before we got there) after an impromptu stop at Arches National Park. I was pleasantly surprised at the room size & convenient location! There are plenty of restaurants nearby & we opted to walk to dinner. The hotel itself is adorable, with a nice pool, hot tub, & outdoor lounging area overlooking the mountains! It was very clean, and the staff were friendly and helpful. After a long, hot, dirty day of hiking, this place was exactly what we needed. I wish we could have stayed longer! Oh, and there was pretty legit breakfast included in the morning too!
I have to say that this place surprised me. We had a king suite overlooking the pool area which also had a beautiful view of the mountains. The room itself was nice and roomy and the bathroom had two sinks. Comfortable beds and good pillows. The breakfast area was super nice and the food was great. The staff there was very quick to help with whatever you needed. They have outside eating with a view. Hard to beat that. The price was a little higher than what I thought it should be compared to other hotels there in Moab. I would definitely recommend this place to friends and family. The only negative I have is that the room had no microwave.
My husband and I stopped at the Best Western in Moab for one perfect day! The hotel was conveniently located in the center of the cutest town of Moab. We quickly regretted only planning one day's stay here. There are plenty of walkable restaurants and Arches National park is a short 10 minute drive away. The hotel was great, beds were comfortable and the facilities were clean. The pool looked great, however were didn't get to use it. I would definitely recommend and we would love to return for a longer stay.
We stayed here one night while visiting the local National Parks and will definitely return. Check in went efficiently. The room was the cleanest we've had on our 12 day roadtrip. Even the couch was cleaned. I wish we could've stayed at this hotel every night! Breakfast was perfect and eating out on the patio was a perfect start to a day. The location is perfect and within walking distance of many restaurants. This property easily beats most Premier Best Westerns.
Nice, clean spacious room. Good beds and sitting area. Excellent breakfast on a nice patio. Pool area was nice with cushioned lounge chairs, hot tub and plenty of towels. Front desk personnel were friendly and helpful.
Spent three nights here in June. Not much to say except the whole experience was excellent. The room/beds were comfortable, the staff were friendly and welcoming, the facilities were fantastic - nothing to complain about.
Pool not like picture. Very small and little seating. We were unable to use on 95 deg day. Disappointed as we picked hotel based on the views of the pool. Ground floor room was noisy. Not worth the expense.
BW Plus Canyonlands had spacious rooms, a very nice breakfast buffet, a pool and friendly staff. It is conveniently located in central Moab in easy walking distance to shops and restaurants. Rooms were quiet with a fridge, comfortable bed and nice amenities.
We were very pleased with the quality of our stay at this Best Western in Moab. We were able to pick up dinner from a food truck park nearby and eat it on their beautiful upstairs patio deck. The breakfast was delicious and the ability to eat outside on their beautiful patio made it even better. They have great washers and dryers along with a change machine in the laundry area. We were extremely delighted with this stay.
The hotel is very nice. Nice firm mattresses in the room. The breakfast area and breakfast area staff were the highlights. The staff was so kind and nice to me. The food was very good. Thank you so much!
Clean, quiet & comfortable! Great location! Short walk to shopping and dining! Helpful, polite staff! Bike storage available at no cost. Mari makes an excellent breakfast! Looking forward to next time!
The hotel has the perfect location right in the center of Moab with restaurants, tour companies, and shops in walking distance. The staff is knowledgeable and kind, meeting every need and the whole place is incredibly clean. Our family especially enjoyed the pool and hot tub after spending our days exploring Arches and Canyonlands. The breakfast was one of the best we've encountered with fresh hot offerings as well as Belgian waffles and fresh fruit. Our family of four highly recommends the Best Western Plus Canyonlands Inn.
One of the best Best Western Plus I have ever stayed at. The staff was courteous, efficient and so helpful with suggested restaurants in the area. And you can't beat the location as it's right in the middle of the business area with all the restaurants and shopping. The pool, spa, exercise room and laundry facility on site are everything you need while in Moab. And don't miss the breakfast. Stayed three days and a little variety in the offerings. Excellent quality and great staff attending to you needs there. This is the place to stay!
The staff, location, & rooms were excellent! The only probably we had was getting our luggage to our room because of stairs! A ramp may solve this problem! I would not hesitate to stay here again!, or recommend to friends!
We arrived just before 2pm to check in and were able to get our room at 2pm, which was great after our journey so that we could get settled. We enjoyed a lovely afternoon at the pool, which was very relaxing. We had one of the suite rooms, which had a sitting area with a settee and easy chair. The room was very comfortable and clean, with a reasonably sized bathroom (not sure why there was a sink in both the bathroom and the lobby, though, as this reduced space in the bathroom). The pool area is a huge asset to the hotel and is a great place to spend some time taking it easy, which we also enjoyed in the evening, particularly as there are two hot tubs. Location is perfect, right in the centre of town with everything very close by and plenty of dining options on the doorstep. Breakfast was excellent, with a good choice and the option of sitting outside on the terrace, which we could not resist. Whilst it is not a cheap hotel, it was definitely worth it and provided good value for money.
I realize we were tired at the end of each day and probably could have slept anywhere, but we were glad to come back here. The rooms were comfy and clean. The staff was warm and friendly, The breakfast at the hotel each morning offered pancakes, waffles, cereals, eggs, bacon, juices just a wide variety of items and the best thing was you could grab a table outside and enjoy the cool morning air. When you stay at this location you are in downtown Moab so you can wander around in the evening, shopping, checking out restaurants. The hotel left some menus in the room for us and we didn't even have to walk a block to find a winner. I loved Moab.
We stay here frequently. Since our last visit, they got new mattresses. They are poor quality. They used to have the Denver pillow top mattresses, and they were amazing. They changed them out for the mattresses in a box off the internet. I sadly will not be coming back here anymore. The staff is great, the pool is great, but ultimately it is all about the beds. No one wants to come back after a day of hiking, biking, or climbing with a crap bed to sleep in. It ruins the experience when your back hurts.
We're doing a long road trip and we've had a serious problem in a hotel (not a Best Western). We arrived in Moab after 300 miles of travel. The travel agency had reserved a room for us in another hotel for three nights. In Moab they give us a room that does not correspond with the reservation, I ask if it is possible to change it and they give us two other dirty rooms. The girl at the reception makes me talk on the phone with a person who says he is the general manager. This person, extremely aggressive and certainly drunk or drugged, tells us to leave his hotel otherwise he calls the police. He threatens us and we find ourselves at 7 pm without a room. Impossible to communicate with the travel agency in France because of the time difference. With my smartphone I look for a Best Western and we get to the Best Western Plus Canyonlands Inn. We are still in shock and we are received by Mrs Desirae. I tell her "we have a problem" and Desirae listens to us and immediately tells us that "at Best Western the problems are over". She listens to us tell our story and takes us to a room. The room is very nice and clean and we immediately feel that the anger and tension of the bad experience are dissipating. Desirae does everything to make us feel good, I give her my Best Western Rewards card and she offers us a nice price with an upgrade. We stay three nights and everything is perfect. The room is nice and clean, the staff is extremely friendly and welcoming. All the girls on the front desk are nice and give good advice on restaurants and tourist information. Mrs Coree at breakfast is a super nice person and makes us feel at home. I would like to let you know that we were lucky enough to happen to a boorish, rude and dangerous person in another hotel, to get to the Best Western Plus Canyonlands. I would like the general manager to congratulate all the staff and I would like him/her to congratulate Mrs Desirae on the front desk and Mrs Coree on the restaurant. They are two angels. We were treated very well, as should all customers in a real hotel. Congratulations to all the staff ! Mr RS
If this review was just for the staff, it would be 5 stars. They are professional, generous, and really top notch. So why the 2 stars? There were two main problems: the noise and the moths. There was a moth outside my room that attacked me every time I stepped out of my room. I dreaded leaving because I knew it was out in the hallway waiting for me. Even worse, I found a different moth *in my room* (yuck!). I understand moths are a part of the ecology here. But the moth in the hall was there for my entire two night stay. How long had it been there and why didn't anyone try to kill it? In addition, I could hear everything going on in the room next to me. Because my neighbors were talking loudly, I couldn't fall asleep until well past midnight. This was a major problem because I had to get up early in the morning. I ended up being totally exhausted. I eventually called the front desk to complain and they handled it wonderfully (again, the staff here is great). I am very surprised by the good reviews here. To me, the moths alone are reason enough to not stay here again.
The hotel is clean and has a wonderful view of the valley and Main street from the top terrace.The pool area is very well kept with a decent sized hot tub. Our room was a great size. We took our daughter and we didn't fell like we were stepping over each other. The bathroom was a bit small, but everything was clean. The bonus sink area was nice.
My husband, 4 year old and myself stayed here on a quick overnight stay on our way from Arizona to home in Colorado. We wish we had longer, and would definitely return and stay here. The rooms were clean and comfortable, the location was excellent (right by Pasta Jays, which we have in Boulder, CO) and situated on main street. The pool area looked super inviting, although we did not hop in since it was March and still a bit chilly. We especially liked the continental breakfast in the morning - many choices for hot foods and cold. The staff in the breakfast room were highly attentive - it was just what we needed to fuel up for some exploring and our long drive back to CO. One thing I will mention is that there was no closed off business center (there are, however, two computers in the lobby)- I needed to take a conference call for work and did so at a table outside by the pool. I was told by staff that the library (?) would be completed soon, so maybe this feature will be available in the future.
Beautifully decorated and serviced. Perfect location. Incredibly friendly staff. Very helpful. Really pretty pool and hot tub area. Beautiful outdoor deck seating! We loved it! It was perfectly located to all the main/ important attractions !
My wife and I stayed 5 nights here over our 10 day Utah trip. We found all aspects of this property to be outstanding. The rooms are spacious and clean. The breakfast always had eggs, potatoes and bacon plus waffles. The ladies who tend the breakfast room are very attentive and helpful. They keep everything well stocked and clean the tables as soon as someone leaves. We stored our luggage at the hotel during our raft trip as they have a large bicycle/luggage storage room so keep this in mind if you are going on an overnight adventure like a raft trip. Also the lobby has a water bottle filling station which really helps start your day as you need to stay hydrated in the national parks. The hotel is also within walking distance to many restaurants. We highly recommend.
Great location in town. You're right across the street from the visitors center where you can get all the info you need plus you're walking distance to to some great restaurants - Pasta Jay's, Peace Tree, Zax. Everything is in easy walking distance and the rooms are comfortable. Great breakfast bread with all the fixin's. Really enjoyed our stay!
Great hotel! Super nice, super comfortable! Great beds! Super fancy and felt like a luxury hotel but still reasonable, especially here, I mean, this is Moab, there's a hundred things to do so all anyone really wants is a comfortable quiet place to crash. This is WAY more than that! Breakfast was GREAT! Very good staff making sure as busy as it was, there was plenty for everyone. The pool looked nice but I didnt get to it. LOVE the whole pergola look! Ill be staying here from now on when in this awesome little town.
We stayed at this Best Western for 4 nights ! I think one of the Best of the Bests! It is located In the heart of downtown Moab. Minutes from Arches and near by canyonlands. It offers Large spacious bedrooms, with refrigerator, bicycle parking in the basement (roll in), a beautiful pool with a large and small hot tub, lobby computers, Tesla parking, clean laundry facility and so much more. The breakfast area has a bit of everything: indoor & outdoor seating offering: scrambled eggs,little omelettes, oatmeal, cereal,fruit,waffles,bacon,potatoes, yogurt and more.The staff is polite, kind and courteous. While enjoying breakfast the tv shows a video of the area, Canyonlands, Arches, Bryce, etc. From arrival (Quincy) to departure we were greeted with smiles by all staff (housekeeping, Reception, breakfast staff and even the team in the basement (laundry/maintenence). This hotel runs as a fine oiled machine. Great job! We will definitely be back! A MUST STAY!
I recommend this hotel for service and great condition. They were very efficient and helpful at all times. The location was very convenient to restaurants and shops. The parking was more than adequate.
The reviews were right. This place is great. No complaints. Slept great. Breakfast was good with lots of healthy choices not just a carb fest. Plenty of good restaurants for the evening meal within walking distance, Hope to return someday.
This Best Western was conveniently located downtown within walking distance to restaurants and shops and free parking. It was impeccably clean with immaculate laundry facilities on the lower level! The King suite was comfortable and very spacious-and we enjoyed having two sinks/ one in the bathroom and one outside the bedroom! There was a nice sitting area, a large desk area, flat screen TV and an Unstocked mini fridge. This hotel offers a lovely hot/cold breakfast, a fitness room, outdoor pool and hot tub and free coffee and tea and flavored water in the lobby along with minimum toiletries, snacks and drinks for sale in the quiet lobby. The front desk is always attended with helpful and friendly staff eager to give info on restaurants and sightseeing. We had a very relaxing, quiet and pleasant stay! The ovation is conveniently assessable to the Canyon-lands and Arches National Parks . The place was immaculate and Angel is pleasant and does an amazing job helping guests operate the machines in the laundry room and keeping the laundry room spotless and IMMACULATE! Very impressive! Kudos to the staff especially Angel!!
My wife & I were on a National Park tour and stayed at this BestWestern. The front desk person was very informative about places to eat. Zak's pizza is just down the block and very good. Nice rooms and great water pressure. Very large hot tub and outdoor heated pool Will definitely stay here again when in Moab, UT.
Stayed at Best Western Plus Canyonlands Inn on May 3rd this year and it was such a great place to stay. Easy access to everything...shopping, restaurants, things to do,etc. The place is so clean and the staff are very friendly and attentive. We'll be sure to stay there each time we go back to Moab.
This hotel has it all: breakfast outside on the terrace with 360 degree views, great location where all of central Moab is walkable, clean and comfy rooms, spacious bathrooms with textured towels, recycling& environmental policies, bike repair and storage, laundry facilities, reading/reception area, snack & supply nook, and best of all, lovely people to welcome you. I was traveling with two people with special needs, and the staff upgraded us to a suite/room near all the facilities we needed -- I didn't even have to ask. Very accessible hotel.
You couldn't ask for a more perfect experience. Great location and all of the staff were so nice and caring. The hotel is beautiful and you are in the perfect location close to great shopping and restaurants.
The whole experience was just fine with a great location for doing things downtown. Very clean rooms. Only issue was price. We moved on to much better amenities at a different location another night for $100 less in town. You're getting 3 star hotel at a 5 star price during weekend events and we didn't want to join a membership just to save money. Insane amount of money for one night overlooking the parking lot at ground level.
Moab area is rugged but wonderful...this inn is adequate+...Moab is a great town with plenty of p[laces to stay, eat,visit...but, plan in advance! be sure to visit both Arches and Canyonlands ... it will take an extra day, but worth it!
Very helpful staff. Clean property. Handy parking. Walking distance to many restaurants. Breakfast was very nice, the dining area has great view inside and out. Wifi was free and good speed. Beds were comfy. Bathroom and shower clean.
The Best Western Canyonlands is not only one of the best Best Western properties, but one of my favorite hotels to stay at anywhere. This is a place that has it together. Staff is wonderful, rooms are clean, modern, comfortable, and quiet; and the breakfast is good. I've stayed here for about seven years in a row for an event in Moab (Jeep Safari), and have always had a great experience. Highly recommended.
The place was immaculate, and the service was even better! Friendly staffed greeted us every time we left or came back. I can tell these employees must ALL take pride in their work, and where they work. I won't stay anywhere else in Moab.
I stayed at this hotel while touring Arches and Canyonlands National Parks. The hotel is conveniently located in downtown Moab. It is near restaurants and shops. It is a short drive to both Arches and Canyonlands National Parks. I got a good nights' sleep every night at the hotel and their free breakfast every morning was excellent. Also, they have free cookies every night available in the lobby.
We were doing sunrise and sunset photography, and we need a convenient place in the center of town. We opted for a Double Queen "Suite" which just means you get an extra space with a sofa and a comfortable easy chair with an ottoman, as well as a desk and chair. We enjoyed the extra space, the coffee maker, the little refrigerator, and the comfortable beds. The black-out shades made it totally dark for sleep. Our hallway was surprisingly quiet. We especially loved that they had tasteful recycling bins centrally located near the elevators, so we could even recycle our heavy paper coffee cups. Apples, bananas, and sometimes cookies are set out for guests to take. Very clean breakfast area.
The service was outstanding from the moment we arrived until the moment we left. We arrived late at night with our travel trailer because all the campgrounds were full and the woman at the front desk was very helpful and accomodating. They had parking for our trailer which was awesome! The rooms were clean and big and fit our needs perfectly. The breakfast was the best we've had at a Best Western with the friendliest woman helping that went over and above with her level of service. The location is right in downtown within walking distance of all the cute shops and visitors center. Highly recommend if you are staying in Moab.
On our Family Road Trip and after a 10 hour drive we made it to our Hotel in Moab Utah very nice staff and in the morning what a beautiful site to see when we went breakfast and the views outside on the deck was beautiful... wonderful breakfast with waffle maker and amazing staff and hot coffee ☕️... will definitely come back one of our favorite best western plus Inn and Utah is beautiful
We hit the jackpot with this two night stay while visiting Moab. Fantastic property. One of the nicest hotels we've ever stay in, including 5 star hotels. Room and entire property was awesome. Great central Moab location within walking distance of most restaurants and shops. Best breakfast we've had at a BW. Mari does a great job as breakfast host. The ladies at reception were very helpful with directions and dining advise. would very highly recommend this great location.
Clearly the facility is an older building that has been remodeled. The golden goose here is the the staff. Every person we encountered was genuinely kind and wanted to help. Maintenance and front desk let us into the bike room with minimal wait time, housekeeping did a fabulous job; even turned in an expensive item that we accidentally left behind. The crew taking care of the breakfast area were on it - continuously checking tables, cleaning, speaking to guests and, of course, refilling food options. Last but not least, the front desk staff were amazing. Apologies if I spell the names incorrectly, but Morgan, Tessa and Clenzie were professional and helpful.
Can you train your staff to be nice? Or do you hire nice people and train them to run a hotel? Whichever the Best Western Canyonlands ascribe to - it is working! The Front Desk team, the breakfast staff and even the housekeeping group were genuinely friendly, caring and helpful. My family were all impressed with their attention, sharing of local/Moab insider knowledge, and willingness to be helpful and creative. The rooms (our family was spread over 2 rooms across the hall from each other) seemed fresh and new, bright, modern with photos and images of cool Utah natural and historical scenes. We went to Moab for the nature, but ended up loving the hotel and personnel. We would not hesitate to recommend to anyone.
Nice location in the heart of town. Walking distance to restaurants. Excellent service at breakfast. Nice clean room. Good chocolate chip cookies in the evening. Nice heated pool and big hot tub. Would definitely stay again.
Our family of 4 (kids ages 9 and 11) stayed in the 2 bedroom Main Street Suite for 4 nights. It was nice to have a condo style unit and one of the bedrooms had two beds. This is located in a nice section of Moab in walking distance to many restaurants, shops and ice cream. The front desk staff and breakfast servers were all very friendly and helpful. There were a lot of choices at breakfast and the staff was eager to please. There is also a nice patio off of the breakfast room with a fire pit at night. Cleaning service was also thorough and prompt and our room was aways clean when we came back from a day of sightseeing. For us, there were a few downsides of the Main Street Suite. These suites are located a bit away from the main building over a neighboring restaurant. The wifi never really worked for our entire stay. This was kind of disappointing in the most expensive room at the hotel. They probably need to add another router for this building. It was also pretty loud at night with street noise, noise from the restaurant below, and children yelling at the pool until it closed at 10 pm. These might not be issues in the main building.
The hotel was clean and the room was average, parking was a little tight. The hotel has an excellent location right in the center of everything. Check-in was a breeze and the staff was helpful and offered restaurant recommendations. The complimentary breakfast was okay, there were many options, but it is hotel breakfast so I didn't have too high of expectations there. The staff that were in the breakfast room every morning were excellent, always said good morning, welcomed you, and were extremely attentive and always made sure they were cleaning tables for new guests arriving to eat. The pool and hot tub area were great, especially after coming back from a long day hiking. I would stay again. Thank You BW Canyonlands.
This seems to be an older hotel but has been remodeled. Staff was fantastic, Lobby and breakfast areas were nice. Breakfast was BW classic, staffing was very friendly and helpful. Great location to visit Canyonlands and Arches National Parks. The Heat?AC Unit in our room was not great, but it was March so we didn't really need either.
Stayed here one night... and thank god only one night! Our room was “ an upgrade” due to being a best western member. We were put right on the Main Street. When we asked if the road noise at night would be a problem. We were told. No noise at all. And no cars or trucks are out at night here. All night long. We heard semi trucks and motorcycles. Worst night sleep in a long time! I wouldn't have been So mad. If we hadn't asked several times before we ok'd staying in the room. The hotel tried to make food by waiving the taxes... quite frankly - the night should have been free of charge.
Decent place when you are in Moab. Rooms are spacious and have a sit in area with two queen beds. This is one of the nicest best Western I have ever been in. Breakfast was very good and the lady who manages the place is extremely friendly and is just a gem. She makes your day!
We stayed one night as a family in March. We were very impressed with the rooms! The beds and pillows were far above average and the room finishings were great. The waffle maker at breakfast was a hit with the family. Very good variety of breakfast foods. Would definitely stay at this Best Western Plus again.
The hotel is centrally located in the heart of Moab. Hotel offers plenty of parking. Sidewalks in area allow you to walk all of town from hotel. They allowed early checkin for my family. Room was large and comfortable. Plenty of area for sitting, lounging in room. Fitness area was clean and cool. Bike storage available in hotel. Continental breakfast offered a little bit of everything. Front desk staff was helpful and courteous.
As always, the ladies at the front desk are friendly and professional. The hotel is conveniently located in the center of town with our favorite restaurant (Pasta Jay's) about 20 seconds from the front door and a Visitor Center across the street. The room was clean and spacious. Had a mini fridge and coffee maker but no microwave. The mattresses on the queen beds were VERY firm which is nice if you like firm but for me was uncomfortable. I sleep on my side and was turning from one side to the other all night. We stay here pretty much every year for a few days and I don't recall ever experiencing the hard mattresses before. The only other downside to the room is the ottoman in front of lounge chair. When I “plopped” my arse on the ottoman to remove my boots, I had to laugh out loud. What appears to be a nicely contoured and plush stool is more akin to a vinyl covered brick. I guess they're made to last. In fact when nature has taken its toll on the nearby arches reducing them to sand and dust and the walls of the hotel have crumbled to nothing, there's going to be a hundred or so ottomans scattered amongst the remaining sandstone. Breakfast was better than average for a BW property with the usual choices plus pre-prepared omelettes or some other variation of eggs to go along with the standard scrambled eggs. Coffee and the orange juice (didn't sample the other two available juices) was much better than average. The breakfast attendants were exceptionally friendly, frequently asking if we found everything we needed and worked hard to ensure the breakfast bar was adequately stocked. All things considered, I'd give five stars if not for the extra firm mattresses.
This is the second time within a year I have stayed at Best Western in Moab and it did not disappoint!! I love the cleanliness of the hotel, the overall appeal and the staff. Also, the breakfast is a bonus. I have stayed in about 15 different hotels throughout this past year and BW Canyonlands is my favorite! Highly recommend.
We have stayed at the BW Canyonlands Inn before & will again -the staff are very friendly, helpful & accommodating -they recommended a good dinner location close by -& the location is very accessible to the national parks Canyonlands & Arches
Best Hotel that we stayed at during our 5000 mile road trip. Everything was first rate; beds, pillows, towels, breakfast, staff. Extra sink and vanity area outside of bathroom which is always nice. We stayed there during the winter months so the price was very reasonable.
We love staying at Best Westerns, particularly BW Plus. We do a lot of car trips in the US for three weeks to three months at a time and we almost always stay at a BW. Our overall experience has been 5 stars and the BWP in Canyonlands is no exception. We had a King suite for $90/night. A spacious living area plus king bed, a two sink bathroom with great lighting and a make-up mirror (!). Impeccably clean, comfy bed and pillows, toiletries, gracious front desk staff and fresh baked cookies in the lobby in the evening! Who could ask for anything more from a chain hotel? Of course breakfast is included and offers cold items such as cereals, yogurt, breads plus hot items like eggs. Coffee and juices are served plus a coffee maker in the room along with a refrig. *Joining the Best Western Rewards program is a must even if you don't travel all that much. As retired military we started as Silver status and your rewards points never expire. The higher your status the more benefits such as upgraded rooms and free nights stays.
Very impressed with BW Plus Canyonlands. Very clean and well kept rooms. Great price. I was late booking under my business's deal for block of rooms, but they still honored the price and even gave me the weekend nights for the same deal. The staff is very courteous and friendly; especially those that run the free breakfast. Left several tips for them. And don't forget your fresh cookies in the evening down in the main lobby.
This is a delightful property, right down town so close to information center, restaurants, bookstore, etc. Staff is always welcoming and helpful. Big breakfast selection, always includes hot entrees. Owners refresh rooms annually. Generous parking. Tesla charging station on property.
The good: nice, friendly staff; mostly clean rooms, comfortable beds, good location, 24 hour super clean laundry room. The bad: Absolutely no sound proofing between the rooms. One night a couple was arguing for hours. The next time someone's TV was blaring. If you want to sleep well, you have to hope for considerate fellow guests or no guests staying within 10 rooms of yours.
Great breakfast, helpful and courteous staff. We will book this location again. When we requested to add an additional night staff was able to make sure we could stay in the same room, even though they were going to be pretty full going into the weekend.
We had a large room (the term "suite" struck as as a bit exaggerated but very nice just the same). An excellent breakfast with a wide selection of everything.Extra characters for stupid length requirement
The staff at this hotel went out of their way to make sure we had a comfortable experience. On our second night we checked in after being lost for 9 hours in the back country, with no money for cab fair (cab would only take cash). The clerk help us pay with her own money and offered us a ride to our car the next day, which we greatly appreciated. The morning clerk offered us some amenities that we did not have because our luggage was still in our stranded car. Also offered late check if needed. The hotel was clean and comfortable and staff was outstanding. Even the breakfast hostess was a ray of sunshine. This hotel is in a great location. You can walk all over town from the hotel.
The staff was exceptional, the hotel was clean and pleasant, the breakfast was good, and I had a fantastic rate! I will stay at this hotel even at high season when the rates are a bit more. I would also recommend this hotel for any Moab stay!!
we liked the BW very much., In the center of Moab could walk to all the relevant restaurants, spacious rooms, great breakfast, Fridge and coffeemaker in the room, service was very friendly - we will be back
This is the 2ed time we have stayed here, I honestly cant think of anything they could have done better, Check in / Check out was smooth, rooms are always clean and top notch, the breakfast is the best we have ever had anything you could want, we love to eat at Pasta Jays next door but it was closed for remodeling and this was nothing to do with them but they really felt bad for us so they gave us a 10% off at another place, I always joke with them and they are like part of the family 10+ all the way.
My boyfriend and I were in Moab for only one night. We chose to stay at this Best Western and we had a great experience. Staff was super friendly and welcoming. The location was perfect, less than a mile to the Moab Brewery. We went during the slow season so there was only one bar opened in town, Cafe Rio. It was perfect because it was right behind the hotel. Clean room and affordable. Thanks!
Of the two Best Western Motels in Moab, Canyonlands is definitely the best choice. Extremely well maintained, tasteful decor that is above and beyond the norm for Best Western Motels, plentiful breakfast with high quality products, such as the yogurt, warm cereal, delicious fruit, etc., environmentally sustainable practices throughout: bins for recyclables, compostable cutlery and plates in breakfast room, etc. Staff treat guests as friends, not just clients. We will definitely be back.
Super hotel! The staff was very friendly. I loved the design and layout of the hotel. Our room was large and comfortable. The whole facility was very clean and it smelled great!! I would highly recommend this hotel.
We hadn't planned on staying in Moab, but the hour was late and the weather uncertain. We made our reservation and showed up a few minutes later. The office staff was welcoming and the room was clean, comfortable and attractive. Breakfast was generous with lots of choices and the dining area staff was pleasant and helpful. The dining area was attractive and we plan to return when it is warmer as the views from the outside dining area are tremendous. We felt fortunate to find a vacancy on such short notice. I suspect reservations well in advance would be needed during the summer tourist season.
I've stayed here before and this is my favorite hotel in Moab. All staff members I had contact with were friendly and helpful, which gives me the impression that they are well treated by the owners. Many of the rooms are located in quiet wings of the building away from the main street. This hotel, like most in Moab, is an excellent value off season as long as one doesn't mind hiking or biking in colder temperatures. Better than summer heat in my opinion! Breakfast is above average for a Best Western Plus. The hotel offers a nice secure bike storage room in the basement.
We were served well by Morgan in the front desk who was efficient, helpful and exercised her ability to upgrade us to a 2nd floor King bed for no extra charge overlooking the pool as the first floor had many students who were constantly chatting. This encouraged us to extend our stay to almost a week, then we had to move on to our next destination. The room and bed was clean and spacious. Decent warm breakfast with bacon and eggs, The female Spanish staff was polite, friendly and attentive at breakfast. They were also installing a safe in each room, one of the front desk staff accommodated us by having a safe installed early in our room. A safe offers such peace of mind for out of town travellers! Overall it was great value. This will be the hotel we stay in when we return to Canyonland. Granny smith apples, and cookies served in the lobby were great bonuses as well.
Very nice hotel. Well run, clean, friendly staff, good continental breakfast, awesome hot tub. My family and I will likely stay here again next time we come to Moab. The cost was very reasonable for how nice the hotel was.
This was Christmas day that we checked in so I suppose the staff was short-handed and those there really didn't want to be, but I was very disappointed in our stay. Pros: clean hotel Cons: No TV - (with it being christmas, there were not many other options outside of the hotel) That night when we first called, we were told direct TV had problems but they would reboot the system to see if that would help. Nothing. The next morning when I called, another individual said they didn't even know our room was without TV--only some of the rooms had TV. Come to find out, the hotel needed a replacement part from Direct TV to fix the hotel system. Bed was ok but really too soft. Had to go down to breakfast a second time because they needed to cook more food. Eating area was very tight. There is more seating outside for the warmer months, however.
The company has been making overall improvements for 2-3 years now and everything seems complete. I highly recommend this hotel especially if you are planning to stay in Moab, UT for any lengh of time be it Spring, Summer, Fall or WInter. There is plenty to do all year long. This hotel fits in wl=ell with the ou- of-doors crowd, travelers, vacationers etc. The rooms are clean, everything works, newly upgraded and great hospitality. Breakfast is not bad either. Enjoy your stay!
The rooms are old and smelly, which makes it really too expensive for the value / quality. The breakfast is ok however. For half the price, Sleep Inn, that we chose for the second night in Moab, just a block away, is much much better.
We chose this place on it's great reviews but our experience was inconsistent with what we expected. Check-in was bland. A warm greeting would have been a nicer touch. The room was generally clean but I was really turned off by the toenail clippings beside my bed next to the wall. This is something housekeeping could pay a little more attention to when (if?) vacuuming. The floors on level 2 are bouncy and the windows don't insulate external noise too well. The bathroom is relatively tiny, especially compared to the spacious room. Breakfast looked pretty good and we were surprised to see a selection of hot dishes, although we ate breakfast elsewhere. Certainly good value for money but not sure if we would return.
Very nice and clean. Staff was very helpful and quick to care for any issues. Checking in was very fast. Staff ensured all measures were met for a nice stay. I followed staffs expert advice for dining options in the area.
We had an amazing time visiting the little town of Moab and the amazing natural wonders that surround it. We were so happy that we chose the Best Western Canyonlands Plus to stay at. It was such a great hotel, clean, friendly, and the perfect location. When we were not at one of the parks we enjoyed walking around Moab and doing a bit of shopping.
A wonderful hotel in Moab, we had a big comfortable and clean room with 2 queen size beds. Very nice location if you are interested in doing a tour of Arches National Park. Fast wifi and free parking. We had the best breakfast at this hotel, with a very nice variety. Morgan at the reception was so friendly and helpful, thank you Morgan! We really enjoyed our stay. Around the corner is Zak's bar and restaurant- try this place for good pizza and burgers.
Lovely hotel, beautiful decor. Comfortable beds. The breakfast was very good with hand cut up fresh fruit. Delicious! We'd love to stay here again. This is a great place to stay for sightseeing and visiting the local shops.
Check-in was a breeze. The staff members were friendly. The room was clean and well decorated. Felt fresh and up-to-date. The tub/shower and toilet room was a little small but with the separate sink area outside that room made it manageable. The beds were comfortable. The location is convenient for walking to downtown shops and restaurants. The breakfast was great. Well appointed and had two staff members cleaning and keeping all the food items stocked. There was also a good amount of seating. The pool was closed for the season but the hot tub was open. All-in-all, a great value and comfortable stay.
Hotel in very good location near by a lot of restaurant and shop. Stuff very nice and helpful Room very good size, will equipped and clean Internet good for standard speed Breakfast buffet Parking is free around the hotel
Really enjoyed our 2 nights here! The room was comfortable & spacious. Immaculately clean too. Great service. Particularly enjoyed the breakfast bar with all kinds of goodies like bacon & eggs, waffles & breakfast potatoes. Really pleasant dinning area- sunny with a nice patio & view. We used the hot tub which also very pleasant - not really a hot ‘tub' but a prettily tiled hot pool outside by the swimming pool. Would definitely recommend this hotel.
I had to extend my stay (so I thought initially ) at this place and when I called they were extremely accommodating . To show how much more they did, I missed my flight due to bad weather and as opposed to the hotel in Salt lake this hotel had no problem cancelling my reservation with no fuss. This is what I call good customer service. Thank you.
great hotel in great location. easy access to everything in town. very clean and nice rooms. staff was great and personable. Loved Tessa she was awesome went out of her way to make sure our stay was great and got us into a great room
When we arrived, we discovered we'd made a reservation for the week *after* we intended. Morgan found us a room immediately and helped us deal with the annoying online booking site refund rules. It was my wife's birthday and Morgan gave her a small vial of Moab sand and attached a drawing of a small coyote to it -- just before she recommended a great restaurant for a birthday dinner. We're so grateful to Morgan for making our stay in Moab special! Also, the hot tub is turbo fantastic.
We were surprised at how good this hotel was. We were on a two-week trip with our adult kids and stayed here two nights. The entire facility was very well kept. Great laundry area. Our favorite part was the outdoor second story dining area where we ate breakfast in 73 degree weather while looking out at the surrounding mountains. Very nice pool area also.
We had 4 nights here and it was great. The room was terrific. Everything was spotlessly clean. We had to do some laundry and the facilities almost looked brand new. A very well maintained hotel. The staff were very helpful also. Breakfast was included and was plentiful and very good. The kitchen staff were amazing especially the very friendly young lady who greeted us every day at breakfast.
We are usually Hampton Inn stayers.. but due to the location of the BW we went there for a night. Glad we did because we were within walking distance to everything downtown. It was well appointed, and clean. The front desk staff were friendly and helpful. I would definitely stay here again!!
This is a great property conviently located downtown Moab. You are within walking distance of shopping and eateries. The staff is caring and helpful. The hot tub is a large two tier making it accessable to a large group. I would definitely stay at this property again.
I'm not pleased with hotel's daily cleaning routine. The cleaning staff don't change bathroom towels. I understand to conserve water, they don't need to change towels when the guests are staying more than 1 night, but at least hang them up or fold them neatly on the counter. The cleaning staff just laying them around like a mess.
This hotel sits right on the main road through Moab, Utah. It is very nicely appointed, They have the best smelling towels and bed linens of any hotel I have ever stayed in. EVER! Grounds and rooms were very clean. Very quiet. The continental breakfast was very good. Lots of choices and the staff keeps it well stocked. Staff was very friendly. Easy walking distance to the local shops and restaurants.
Both Arches and Canyonlands National Parks are short drives from this inn. Many of Moab's restaurants and shops are within walking distance. The front desk staff were very helpful in providing directions and dining recommendations.
Very nice place to stay in Moab. Large, clean rooms with separate sink in outer room and sink and toilet in shower room. Great for 2 people getting ready in the morning. Very centrally located near all shops and restaurants. Easy check in, friendly staff. Nice rooftop outdoor seating with wonderful views. Excellent buffet breakfast in the morning. Even on a very chilly morning was nice to enjoy breakfast outside. Good service. Completely enjoyed the stay. Would definitely go back!
Wonderful hotel and location . You can walk to everything from shops, ice cream to restaurants. Great front desk staff. Excellent housekeeping the room was spotless. Three adults stayed in the Main Street Suite in September . What a suite it is we loved it . The main hotel has an elevator the Main Street Suite building does not and it is 20 stairs to get to suite. Breakfast daily was delicious and how nice it was to start our day with these 3 staff members who work in the breakfast room : Coree, Mari and Jose they were not only excellent workers they were so nice and friendly it felt like we were dining with friends every morning. Best Western Canyonlands has it all and is the only place to stay in Moab.
The warm, inviting staff makes this hotel seem like "A home away from home". The Front Desk Staff goes over and above to accommodate their guests. The location is right in the heart of the small town of Moab--you can walk to everything in town. The property is well kept, the rooms clean. This is a wonderful hostelry!
The rooms were very clean, staff was friendly, breakfast was great. The location was within walking distance of shopping and restaurants. I will stay here again in the future and this location and others.
The Best Western Plus Canyonlands Inn in Moab, Utah, is a three-star hotel that combines location and luxury and comfort and quality, enough to earn TripAdvisor's 2018 Certificate of Excellence. Located at 16 South Main Street, within a walk or short drive to nearly all of the area's many tourist attractions, it offers such first-class amenities as 80 air-conditioned rooms, a rooftop patio with fire pit, a complimentary full breakfast buffet, 24-hour front desk, 24-hour exercise facility, 24-hour business center, 24-hour guest laundry, outdoor heated swimming pool, dry cleaning, concierge, gift shop, hot tub/whirlpool and complimentary newspapers. The breakfast, served from 6 to 9:30 a.m., offers eggs, bacon, sausage, waffles, yogurt, fruit, breads, cereals, muffins, coffee, juice and milk. My wife and booked a King suite for our three-day stay, a spacious and clean space with king-size bed, sitting room/reading area, desk/work area, coffee table, refrigerator, coffee/tea maker, 37-inch flat screen TV, two bathroom sinks, high speed internet access and iron and ironing board. We have always been impressed with Best Western, wherever we travel, and Canyonlands Inn certainly lived up to the chain's high standards.
We were really pleased with the service we received at the hotel, the pool and hot tub, the location, and the breakfast. The pool was warm and clean, the room (and free upgrade!) was spacious and clean, and there were plenty of GF and veg options at the breakfast. It was a great place to stay with a family.
This is the place to stay. Perfect location to walk to everything. The rooms, beds, breakfast, greetings from the front desk and everything else about this hotel is the very best. I have stayed here twice and will always go back.
The location is A++ right in the heart of town. The rooftop patio with a fire pit is such a nice perk at the end of a busy day of hiking. Breakfast was included and delicious. Pool area beautiful and well maintained. You won't be sorry if you stay here!
We stayed at this hotel for 3 nights and it was simply fabulous. Hotel is centrally located in Moab and within easy walking distance of many shops and restaurants. The staff was polite and useful, the room was spacious and clean. Breakfast is more than average. In conclusion, the hotel is highly recommended and we will be happy to return to it.
We had the good fortune to stay two nights at this wonderful hotel. The rooms were spacious & very clean! The two sinks were a great convenience! Beds were comfortable & the air conditioning was awesome as it was very warm when we were there. Great location & the staff was wonderful! Very eco-friendly with a water station to refill our water bottles. I would stay there again! And the fresh baked cookies, warm from the oven, served in the lobby were delicious!
Ended a 17 night road trip in America with 4 nights at this hotel.It was the best hotel also the most expensive.Large room with two very comfortable beds,plenty of lighting and loved the two sinks and the automatic light when entering the bathroom.Breakfast was okay,plenty of choice,would have liked omlette on offer every morning,softer crossaints and less cooked bacon.Great cookies and sweets in lobby a very nice touch.Plenty of easy parking and hotel situated in central Moab.Nice swimming pool area with plenty of tables and chairs and a few sunbeds.Looking upwards at the terrace above how nice to be able to have a cocktail up there instead of enjoying a bottle of wine in my bedroom.It may be that this is not acceptable in Utah which is a pity.Would definately stay at this hotel again.All members of staff were very friendly and helpful a credit to the resort.
We rolled into to Moab tired after a hard day of travel. Our room was wonderful. The AC was strong, and the room was comfortable. The bathroom provided twin sink and a nice shower. The bed was large and comfortable. They also have a pool.
A clean comfortable facility conveniently located in the heart of the town. Staff was very helpful. If they did not know the answer to a question, they did not try to fake an answer. They went the extra mile to help. I would definitely stay here again.
A comfortable hotel with everything we needed for a two night stay. It was useful to have breakfast included in our stay. There was no restaurant or bar but plenty of options available in town. This hotel is perfectly located to enjoy Canyonlands and Arches National Parks with plenty of parking close to the rooms.
super friendly and professional staff. I was welcomed immeditaly upon arrival in and they were very accomodating and a pleasure to interact with. I was undergoing a cross country trip and this hotel was the best of my trip
Wow, what a hotel. As always with the Best Western Hotels, the service was excellent, and the rooms are clean, tidy, and well equipped. Also not a sound to be heard. The hot spa next to the pool is really something else. The hotel has easy access. It is also in the middle of Moab between all the resturants.
Fairly typical hotel room, nothing special, but it was a decent size and clean. Centrally located on the main strip so easy to walk to restaurants and shops - some hotels are at either end so not as convenient to other amenities. The included breakfast had a fairly large selection, eggs, bacon, breakfast burritos, hot oatmeal, cereals, yogurt, fruit, bagels/bread/english muffins, juice, coffee. Less than a 10 minute drive to Arches National Park too.
After a long journey to Moab, we found our hotel in the hub of this quaint little town. Centralised location to the attractions, restaurants and boutique shops. A very welcoming approach by the reception and check-in was speedy and professional. The room was spotlessly clean and the decor was cool. The front desk seemed to have a great knowledge on an array of issues, they are a credit to the hotel. Breakfast was hot and tasty. The car parking is free. Everyone who I met that worked at this hotel could not have been friendlier. I would most definitely stay here again.
Very nice hotel with great location in middle of downtown Moab.super clean rooms. Excellent check in. Wonderful breakfast area with outside patio seating also available in addition to indoor seating .excellent quality breakfast with hot tasty items well presented and thoughtfully prepared including amke your own waffles, breakfast burritos. Crisp bacon, eggs, fresh fruits, lovely build your own oatmeal bar. Excelent coffee. Croissants and breakfast pastries. Good restaurants close by. One tip I would give is not to visit the front desk reccomended "Sunset Grill" that has a shuttle from hotel. Very expensive. Mediocre food. 20% service added to bills for all guests. The one dissappointment of our stay was that recomendation. Sunset Grill promised Patio seating for our 8pm reservation and refused on arrival to sit guests there. There was only one table occupied outside and all arriving guests wanted to sit out side for view as its really the only reason to go there. 180.00 for 2 people with 1 shared app, 2 entrees and 1 dessert and cheapest local wine on list. Ouch for no view.
Location, Location, Location! The Best Western Canyon-lands in Moab, Utah is the perfect location to enjoy this desert region. While it's in the center of downtown Moab it's just 10 minutes to the Arches National Park. Many great restaurants are within 5 to 10 minute walks, but the best restaurant is a 35 minute drive up hwy 121 along the mighty Colorado River. The road to the Red Cliffs Lodge & Restaurant is cut through red, yellow and green cliffs towering over the river. There my wife and I celebrated our 47th anniversary with the special of fresh trout. Take time after dinner, as we did, to visit the Moab museum of Film & Western Heritage. The movie Rio Grande was filmed there in 1960 staring the "Duke" John Wayne.
Stayed here for one night in Late August. Hotel is centrally located in Moab and within easy walking distance of many restaurants. Front desk was very helpful and quick to check in. Breakfast was filling and had a nice optional outdoor area to eat at. Breakfast attendant was very pleasant and eager to assist. Hotel itself seems pretty up to date. Room was large and clean. 10 Minutes to Arches and less to most of the tour operators in the area. Definitely would stay here again.
My mom and I stayed for 2 nights while visiting Arches and really enjoyed the property. Everything was convenient—check in/out, proximity to downtown Moab (you're literally one street off the main drag), etc. Having Bfast and free parking available was also a appreciated. Lastly, the pool—we didn't get a chance to use it, but it looked wonderful!
We stayed in a two bedroom suite above the Peace Tree Cafe. The room was very comfortable, extremely clean and well appointed. We had quite a bit of luggage so the staircase was a little challenging, but I am sure if we had asked, they would have provided a porter to assist us. The pool and hot tub/s are smaller than what appears in the photos, but still really nice to have on those hot summer days and nights. The front desk personnel were very professional and personable. Having an on-site laundry facility was a plus.
We stayed here for 2nights. it was super nice would stay here again when we come back to visit. Checkin was smooth and fast no problems at all. I will definitely recommend to family that's for sure. nice property.
Let me start by saying I have never completed an online survey, but the staff at the BWP in Moab made our stay absolutely the best experience of our trip. I was traveling as a single parent with my 10 yr old dghtr and 7 yr old son. We rented atvs from a local guide and I lost my keys on the excursion. There was no locksmith in the area that could help that night, so we were without clothes and sundries for the night. The lock smith could not make a VW key, but got us in the car, I had to have my back up set overnighted (893 miles away). Long story short, the entire staff went out of their way to make a horrible situation tolerable. I would like to thank Chris and Tessa especially. FedEx could not guarantee a Sat delivery to Moab but could get it to Grand Junction, CO. Chris drove 1hr 45 mins one way to get the keys and get them to us so we could get back home. Tessa let us have a late check out while we waited on the keys. The stress of losing a key was removed while we finished our trip and continued to enjoy the activities we already had planned thanks to the staff helping us so much. I am an grumpy man but the staff of the hotel especially the two mentioned impressed my with their customer service but more impressive was their kindness and genuine concern for the kids and I. I would lime to thank them again and congratulate you on the fine staff you have at the Moab (Canyon Lands Inn) Best Western Plus!!!
The decor is nice, room is good and breakfast is better than other hotels. The hot tub chlorine level is very high and caused itchy skin, so watch out for that. Hotel is centrally located in Moab, which is convenient.
We are riding thru on motorcycles and got the last room.. the front desk helped us get a good rate on the presidential suite and the air conditioner worked awesome.. They also gave us good recommendations for places to eat and drink
This is not your typical motel experience. This property has many things going for it. One it is updated and modern. Two it is in the middle of Moab and within walking distance to shops and restaurants. Three the service was good and quickly execute your reservation. A great property in a small western town atmosphere.
Our experience at Best Western in Moab was fantastic! The staff was very friendly, the linens were soft and fluffy, and the bacon was crisp. Our 10 year old loved swimming laps in the warm pool while mom and I enjoyed chillin' in the luxurious hot tub. Seriously, Best Western is a great hotel, perfectly located in the center of town, making it very walkable to anything your heart desires. 5 out 5 all day long!!!
This BWplus is well designed and modern. The breakfast room has a large outdoor patio/balcony. The hot tub is one of the largest I have seen. The rooms were modern and well maintained. The staff were extremely friendly and helpful. The location is ideal for walking to and enjoying very good dining in Moab.
I was pleasantly surprised how professionally laid-out this location was - the helpful staff, great recommendations and tips for making the most of our trip to the National Monuments, Colorado river, and other sights.
We stayed 3 nights at this hotel while enjoying the national parks near Moab. The hotel is smacked in the center of the town (many restaurants, shops, ... around) and really close to the National Parks (5 to 15 min by car). The hotel is really nice, with a nice outdoor pool and a large balcony on the first floor. Breakfast buffet was really nice. Our room was nice and big, clean, and with a confortable bed. Staff and service were excellent. The hotel also has a storage room for bikes and a 24h guest laundry (which we really appreciated). I would definitely recommend this hotel if you are planning to stay close to Canyonlands and Arches National Parks.
Our family was on a national parks tour of the west and since we'd never been to any of the locations before, my hotel selections were based off of pictures and proximity. We were very pleased with the location, quality and service of the Best Western Plus Hotels, especially in Moab. The Canyonlands Inn was immaculate, our rooms were spacious and clean, the staff was polite, courteous and helpful, the complimentary breakfast was extensive and offered a wide variety of choices, even for our picky eaters. It's got a great pool and hot tub to relax in after a long day of hiking Arches or Canyonlands and it is perfectly situation in Moab - close to restaurants and shops and is walking distance to much of the
We spent a night in this very nice hotel during our family road trip. The staff was very kind and helpfull, the room modern, spacious and clean. Perfectly located close to many restaurants and just only ten minutes from Arches national park.
We stayed for the fourth time in the Best Western Plus Canyonlands Inn and this stay was the best of all because we enjoyed a newly remodeled king suite, furnished and painted in the typical colors of the surrounding landscape. The room was very spacious and comfortable, quiet and equipped with everything we wished and needed. The location of the Canyonlands Inn is perfect, you could go out for dinner, do some shopping or go for a walk directly in the center of Moab. Also the great National Parks are only a short drive from the hotel. We are already looking forward to our next stay at the Canyonlands Inn!!
Great location in the town of Moab and easy drive to Arches. Hotel was well kept and clean. Rooms were big. Pool was nice. The breakfast was good and had tables outside under cover. It was a good experience.
wow. had a great check in very welcoming. Nice room and surroundings. Walking distance to restaurants. Moab information/visitor center across the street, very helpful. The hot breakfast was awesome , BACON and eggs and the staff was very attentive. The breakfast area is upstairs and has where you can go out side to eat, cool. Really enjoyed our stay.
The staff went above and beyond to ensure we had an excellent visit in Moab. Always courteous and friendly. The room was spotless and very large. Offering ample space for 4 girls to unpack all and still move around. The location is perfect for hiking in Arches and surrounding parks, dinner on the town and of course shopping for trinkets.
Our expectations for this hotel were mediocre at best, but we were pleasantly surprised when we arrived. It is right in the heart of Moab but the rooms are not noisy. Checking-in was very fast and very informative. Rooms are surprisingly big, and (bonus), very comfortable pull-out beds. Breakfast was good and breakfast room was sunny and clean. All staff (reception, breakfast, housekeeping) were very courteous and helpful. We would definitely stay here again.
Hotel staff are so very friendly and go above and beyond in making sure you are comfortable. Front desk person, Morgan, was awesome in everyway!! We had a great experience here and would definetly come to this hotel if in the area again. Room was awesome and very comfortable. Breakfast was great. Love the roof top for breakfast!!
A great hotel in and excellent location. The breakfast provided is very good and the service likewise. All areas of the property are cleen and well kept. The room we had was large and well furnished with a king size bed and a sleeper coach. There was also a desk with a chair and an additional easy chair. The lobby is large with complementary coffee ( and cookies in the evening.) There are also vending machines for snacks and soda.
I overall enjoyed my stay, but the bar soap is gritty and the shower had no pressure. After a long day in the parks, you look forward to a nice shower. I would rate them 5 stars if they would change the soap out and do something about the water pressure. Otherwise thevroom was great, vet comfortable and clean.
My family has taken their annual 2-week vacation at the Best Western Plus Canyonlands Inn for the past 18 years. We have observed this Inn grow into what we consider the absolute best accommodations when visiting Moab, Utah. Each year we look forward to identifying the new features such as the terrific Breakfast Room, new carpet, new paint, new toilet fixtures, new wallpaper, new lobby features, new matresses, etc. This resort-type Inn places their greatest emphasis on customer satisfaction and creature comforts -- they reinvest a large portion of their profits into maintaining and upgrading the facility. On a scale of one to ten, with ten being perfect, I rate the Best Western Canyonlands Plus Inn a TWENTY -- consistently off-the-scale for comfort and enjoyment.
Great property for enjoying the Moab experience. We only stayed one night but are planning a return fall visit. Great location in center of town. Easy walk to shops, restaurants, etc. Room was larger than we have enjoyed at other BW Plus properties. Very clean, bed was very comfortable. Quiet!! Breakfast was above average and part of area includes a outdoor balcony area overlooking Main Street and pool. Probably the nicest BW Plus we've stayed in and we stayed in quite a few!
Unbelievable staff and hotel. Staff who are actually glad you are staying and incredibly helpful and cordial to guests. Clean and updated hotel with great breakfast buffet and pool. Super location right in downtown Moab. Park your car and walk through town.
We try to stay at Best Western Hotels when we can as we are members. The location is right in the middle of downtown and service was very good. Comfortable room and very good hot breakfast. Would recommend and would definitely stay here again.
I stayed here 4 nights while enjoying Arches and Canyonlands. Got a upgrade when I checked in because I'm a Best Western Rewards member. Room was spacious, clean and cool. Each day you can complete a card that tells housekeeping what you need (e.g., complete cleaning, empty trash & refresh towels or skip it. Also number of coffee sets. There are several places to recycle glass, paper and cans - they are very “green” and environmentally conscious. The entire staff is friendly and had good recommendations for places to eat and recreational activities. I'd stay here again without question.
This hotels defiantly blew my expectations out the water. The Staff was so friendly & helpful! This hotel is in a great location also! its next to restaurants & shopping. The Hotel was very nice & clean. The pool was nice & they has a nice upper deck you can sit out on in the morning for breakfast. The Breakfast was amazing! We will definitely stay back here.
Close to all of the shops and restaurants in town , this was convenient! We stayed two nights at the end of our trip and it was excellent. Breakfast was nice and we ate in the outside area looking at the mountains., The Queen suite room was spacious and comfortable. The pool area was great on a hot 106 degree afternoon. We loved our stay!
This was our first time in Moab and we loved it! The town reminds me of Durango in the 90s before it became a more tourist destination....a kind of kitschy old Route 66 or seventies Myrtle Beach style! We loved it! The hotel itself is a two story with courtyard pool and nondescript but clean rooms. We LOVED it as it was walkable to everything downtown. Also, Moab has a fabulous running and biking paved devoted path that heads to Arches National Park and beyond which you could reach from this hotel. We stayed one night here but would have been happy for this to be home base to visit arches, canyonland and beyond. Another great feature was a roof top deck which we enjoyed at our free breakfast. This is not a resort style hotel but we loved it for what is is!
This property is the best in Moab! The beds are so comfortable and the rooms are spacious. Great location off of maim street and fabulous included breakfast with very clean indoor and outdoor deck seating available. In addition to all of the qualities mentioned, the front desk staff is professional and extremely helpful about local information for families. Nathaniel went above and beyond to help us when my phone unexpectedly crashed. I cannot thank him enough for being so kind and helpful to me and our family on our trip. He saved our vacation by helping me with my phone so I could continue to take photos and be safe while over 500 miles away from home. We will never stay anywhere else when visiting the area. Thanks so much to Best Weatern Plus Canyonlands and Nathaniel!
We stayed 3 nights for a planned vacation to Arches and Canyonlands. The hotel was very nice, room clean, and front desk personnel friendly. Our room was right by the stairs on the ground floor. The thumping of people above us and up and down the stairs made our stay less than perfect. Woke us up during the night and we could hear it anytime we were in the room. Our room was handicapped accessible even though we did not need that accessibility, we booked through AAA and I think it was the only room with a king bed available. That being said the room has a window that looked directly to the walkway to the pool. We could not open our drapes, making the room dungeon like at best. We would consider booking this hotel again but definitely would make sure our room was located somewhere else.
We read reviews before staying here and it looked as though the staff would be friendly;however, we had a very different experience. The people at the front are not friendly, when we have walked in no one even looks up from the desk to say hello or welcome you to the hotel. I have to say that the house keeping was friendly and the rooms were nice and clean. The pool is great as well. However when you do not have people greeting you or even making eye contact when you walk into the hotel it's disappointing.
This is a lovely hotel, with staff that can't do enough for you. Quincy on arrival was a pleasure to deal with and Coree who works breakfast was friendly, pleasant and so eager to help. I would recommend this hotel without hesitation. Thank you for an enjoyable stay, we'll be back.
We used the Best Western Plus Canyonlands as our base for exploring the Moab area. This is a fantastic hotel. The staff was wonderful. The breakfast staff was exceptionally friendly and interacting with them was a great way to start the day. The breakfast was very good. The pool area is beautiful and a great place to cool off after hiking in Arches NP. The rooms are very well maintained and comfortable. We will definitely stay here again if in the Moab area.
Got ADA room with bath seat, assist bars, and hotel had elevators. Clean room, smelled fresh, quiet at night, good pillows. We enjoyed our stay and will stay again. We travel through Moab about 3 times each year.
Had a wonderful 2 night stay. Everyone we interacted with was professional and personable. Front desk, breakfast area, housekeeping all were extremely helpful and nice. The pool wss pleasantly cool after a 100 degree dsy in the Arches.
This hotel is ideally located for visitors to Canyonlands National Park and Archers National Park as well as water activities on the Colorado River. It is right in the centre of Moab with a large variety of restaurants and shops nearby. The hotel is clean and comfortable and the staff very welcoming and helpful. We were unfortunate enough to be involved in a car crash which wrecked our rental car. The staff (especially Tessa and Jessica - front desk staff) were extremely helpful in arranging an extra night, as we couldn't move to our next destination, and they supported us in arranging a replacement rental car. Especially Tessa went above and beyond her duties by helping us retrieve personal belongings out of our wrecked car. Their caring attitude made a traumatic experience much more bearable.
We had a good sized room with a comfortable bed. The bathroom was large and the room also had a vanity sink outside the main bath area. The breakfast was fine - not a great deal of choice for hot food but otherwise all the bases were covered. The hotel provided fruit and other little treats in the reception area. A small weights room in the basement was an added bonus. The swimming pool was adequate without being large enough to bash out lengths - but the hot tub was big and hot! Staff - really friendly. Breakfast on our second day was a bit frantic - too many customers and not enough staff - the food kept running out. Hotels without restaurant facilities - I find - struggle to offer good breakfast facilities. This one used paper plates, plastic cutlery and paper cups - so there was no service as such - no connection between the hotel staff and guests.
Extremely kind staff, very helpful, and lovely premises. The hot tub is bi-level and great for relaxing after a day of riding. Very convenient location as you can walk to pretty much any bike shop, restaurant, or grocery store. Will definitely stay again!
This place has the best location in town, right at the crossroads of 2 of the main roads in Moab. Visitor center is across the street, 2 cute restaurants adjacent to it and about 5 ice cream parlors w/in a block. The rooms are good size w/a fridge, flat screen tv (w/sanitary remote - a first), bathroom with additional separate sink, plenty of storage. Very clean and neat and they do a nice thing where their toiletries are recycled if not used. There's tea and coffee available in the lobby all day and the breakfast spread is varied and fresh, the 2 hosts were very busy keeping everything tidied up and fresh. If the weather permits there is a terrific outdoor area for breakfast or afternoon quiet time. Only quibble is like so many other properties now, it's prefab and if you're not on the top floor you maybe entertained by heavy walkers at all hours. Hope they go to bed early and sleep in or get a 2nd floor room.
Nice stay. After a few visits to Moab I really wanted to find accommodation right in the centre of it all to be able to just leave the car, freshen up after the hikes or wild activities and just stroll Moab. Best Western was perfect. Coffee and iced lemon water all day in the lobby - so refreshing! Spacious room. Great room service. Large hot tub outside. Standard breakfast - nothing extraordinary but was totally fine for my teens. Not much choice for me but fruits did it. Healthy smoothies are just next door. :) All the major restaurants, coffee shops and shopping are within 10 min walk. Moab is a small town and we were in the centre of it all. Second floor open patio has very comfortable chairs to enjoy your breakfast or evening restfull reading or a glass of wine!
This facility is amazing! Beautiful location, super clean and very friendly. Every staff member is very engaged and eager to help. Breakfast was plentiful and fresh and a nicely crafted variety. Roll away bed was available for no extra charge. We have been staying in hotels for two weeks and this was a lovely oasis in the middle of the red sand desert! You will not be disappointed!
Centrally located in little downtown Moab. Was wonderful to walk around town. Very friendly staff. Quiet room. Breakfast. Staff gave good restaurant recommendations. Will come again. Another good Best Western to try.
First, we were shocked by the lack of hospitality when we arrived. Conveniently, her name tag was covered by a sweater, but the brunette girl with the septum piercing, should know that when she asks a question she shouldn't interrupt a response. Also, when a consumer asks a question, don't anticipate the question and rudely interrupt with an answer because you looked ridiculous making that annoyed face when you were wrong. The beds weren't comfortable because my husband I kept rolling into the cavities created by the hundreds of other patrons of the hotel. On a positive note, the hotel was very clean and the housekeeping staff was genuinely warm and kind. We also crossed paths with the janitor working on our floor and he had a wonderful personality. Maybe consider asking him to check people in...if it's an increase in pay, that is. The location is in great proximity to great food and bike shops. The parks were fantastic and we made great memories but won't stay here on our trip back for more biking.
The hotel is quite expensive for what it offers we ended up in a handicap room next to the car park entry noise having booked more than 6 month prior we would have expected a better room. Staff is very outgoing and helpful.
The location is perfect for walking around Moab and its very close to Arches and Canyonlands National Parks. The pool and Hot Tub area was so nice and relaxing with many flowers and bushes around it so others walking by couldn't see you and it made you feel like you weren't in the city. It was also very relaxing to be able to sit outside for breakfast and in the evening. The weather was perfect but had it been a little cool there was a fire pit and heaters around the outside sitting area. I am planning on staying here again the next time we pass through the area ad highly recommend this hotel. Our room was very large, exceptionally clean and had everything we could need or want in a room. The goose neck lights above the bed were perfect for late night reading. Lately, it seems like hotel rooms don't have enough lights and the ones they have are dim, but this room had excellent lighting options.
We stayed here 2 night to visit the parks and was upgraded upon arrival to a 2 bedroom suite by very friendly staff. No complaints at all and the breakfast was also very good. Will definitely recommend.
Stayed for a MTB vacation. Great location, facilities and super nice employees. Chris at the front desk was especially helpful. All employees smiled and asked if we needed anything: breakfast area staff were so great when we were half asleep in the morning and yard/maintenance employees helped us get our bikes out of storage, asked about our rides and showed us where we could rinse off our bikes. Having the secure bike storage and maintenance room was perfect.
The breakfast is awesome, friendly staff and very clean hotel. Pool and hot tub are great and all this makes the stay great. I love that the hot tub is very large and the rooms are very modern and comfortable.
Couldn't have had a better experience. Rooms well appointed, very comfortable beds, huge variety of breakfast food options with a lovely patio overlooking red rock. Well choose this hotel on any future visit to Moab.
The hotel is a pleasant surprise. Great location, so you can walk to most restaurants, very friendly staff, great included breakfast and large, comfortable rooms. We found it pricey, after staying in Torrey and Bryce Canyon, but perhaps Moab is just more expensive. It was our first time there.
Excellent accommodations in Moab. We stayed for 4 days while visiting Arches and Canyonlands NPs. Everything was first rate, from check-in and thruout our stay. Would highly recommend staying here anytime.
I stayed at this hotel while touring Arches and Canyonlands National Parks. The hotel is located in downtown Moab. It is within walking distance or a short drive to restaurants and shops. I got a quiet night's sleep every night I was there. The free breakfast each morning was excellent.
When one checks into a hotel and requests a quiet room and then they are told by the receptionist they have been allocated a room in the quiet part of the hotel, it is more than annoying to find the room is over the pool and spa area that is filled with screaming kids until 10pm at night when the pool closes. This is not to mention the room faced the main road At night we could not leave the window open for air because of street noise and the MICROFIBRE sheets on the bed and synthetic bed throw did not make for a pleasant night sleep. What happened to cotton! Who puts microfibre sheets on a bed in a $300 a night hotel!!
I stayed 2 nights to have a whole day at the parks. Staff were very friendly. Location is excellent, right across the street from visitor centre and surrounded by restaurants so it was easy to walk everywhere. Room was clean, comfortable bed and everything worked.
Our experience at this hotel was outstanding from beginning to end. We had excellent service from all staff we encountered. Check-in and check-out were smooth. Hotel was clean and nicely accommodated. Breakfast was fantastic with a wide variety of choices, and best of all, it included many Gluten-Free options. The location is perfect for accessibility to the areas many landmarks, sites, activities, and opportunities. If we return to the Moab, UT area, we will absolutely stay here again!
The room was a typical 2 bed layout and was spacious enough for our family of 4. The bathroom had a separate area to get ready, which was handy. The pool and hot tub area was really nice and perfect after a day of hiking. The pool is a good size for a hotel pool and the hot tub is huge. Breakfast had plenty of choices and seating, with a nice balcony overlooking main street. The inn's location is excellent- within walking distance of restaurants, shops, and a walking path.
I came to Moab to experience the unrivaled anywhere else. The rooms were extremely large and seemed to be newly renovated. The hotel was centrally located right near all the good restaurants in town. Even when my bike was stolen off my bike rack in the parking lot, the staff was accommodating and helpful. Use the bike storage room! I highly recommend this hotel to anyone looking to stay in beautiful Moab.
The room we had were on the first floor, very spacious and clean. The hotel is right on main street, with easy access to shops and restaurants. it is a 10 minute drive from Arches natl. park. The breakfast was excellent - eggs, bacon fruit etc. It is a bit overpriced, but that is to expect with the location.
My family spent two nights and had two rooms at the hotel. It is located in the center of town. We could walk to restaurants and shops. They include breakfast. My kids loved the food. The rooms were clean, spacious, quiet, and comfortable.
We stayed in Moab to visit Arches and Canyonland National Parks. The location was very good to access the parks and to enjoy the town. The room was very clean, service excellent and all employees ready to assist. Breakfast is included in the room charge and offers a wide variety of choices. The food was quite good and the breakfast room was monitored by an employee constantly to refill food items and to keep it clean. We utilized the laundry facility several times and the equipment is in good repair and clean. I definitely recommend this hotel for anyone enjoying the parks and other recreation in the area.
We stayed one night at the Best Western Plus Canyonlands Inn recently . It's clean and the bathroom has been updated with new granite countertops and tub/shower lining. Our beds were clean and comfortable . The breakfast is nice- pretty typical of this class of motel. The location is in the heart if Moab so you can walk to shops and dining easily.
I stay here once a year on a business trip. Everyone else stays up the canyon at the Red Cliffs Lodge, but I would much rather stay in town at the Canyonlands Inn for a plethora of reasons. The rooms are clean and well appointed, the shower is fabulous with plenty of hot water, the beds are superb and comfortable with high quality linens. The place is quiet and classy.
This was our first time going to Moab and we LOVED it! There were nine of us with two rooms that were huge! The rooms were so clean and had everything we needed. The staff was always so kind and willing to help with anything we needed. The breakfast they offer was delicious! They had everything from eggs and bacon, to waffles and parfaits. The adults, teenagers, and even the two 4 year-olds were happy with the variety of food options. The heated pool and hot tub could've been everyone's favorite. It was so pretty and again, very clean and well kept. We had no complaints our entire stay, and will DEFINITELY be back again soon!
My stay was very nice, the front desk helped with food delivery and they were installing new carpet and they were like not even there, hardly noticed. I also left an SD card in my room and they contacted me right away and mailed the card to my home. Could not have been a better place to stay in Moab.
We booked a suite that has 2 bedrooms a living room and 2 bathrooms so our family could be altogether. Very comfortable. Great breakfast is included and the service is excellent. We were on our way to the Grand Canyon and this hotel is really closed to the Arches National Park.
Spent several days at this establishment last week with my wife. The room was very clean and the staff was incredibly nice. Made our trip to the national parks even more enjoyable. Only downside was all the road construction in Moab, but that certainly was not the hotel's fault.
Easily walkable to some of the best restaurants in Moab, large rooms, a hearty breakfast with very friendly and informative staff. Minutes drive to Arches NP entrance. Could not fault. Highly recommended.
February 2018.....if you want a great place to stay ...i highly recommend this hotel !! Hotel room was spotless....bed slept wonderful....good breakfast with great views and great service ...Corey will make sure you have all your breakfast items needed to start your day ! ....Excellent customer service at front desk also .. ...Chris and Allison at the front desk are execptional...!! It was like having your own private travel agent .....they are very knowledgeable about the area and gave great recommendations on places to eat and see .....thank you for a wonderful stay ...
Awesome staff, perfect location, and well maintained. This place is right in the middle of town and walking distance to many of the more popular restaurants in town. The free breakfast is the business and a great way to get started before spending the day in Arches or Canyonlands. Highly recommended.
What a wonderful, well-run property. I've come to realize that accommodations have an energy to them, and this place felt upbeat and homey. The staff were always cheerful, chatty and helpful. The free breakfast buffet was fantastic and the best I've had — in quality, variety and presentation — in a loooooong time. It seemed like there was a real emphasis placed upon making guests feel welcome. My room was modern and spotless. Cozy bed, too. The location of the property is perfect. Being so central made it easy to browse Main Street or walk to dinner, the post office, or the Information Center across the street. Even the laundry room was a treat! I've done loads in hotels all over the world, and the machines for guests are usually in furniture-less, soulless rooms in remote parts of the property. At this place, the laundry room had a big couch, coffee table, a lending library (!!!), a big mirror, a huge granite folding counter, a change machine, soap dispenser, and plenty of machines that charged a reasonable fee. I was really happy I booked this property. Staying here really made my time exploring Moab extra enjoyable.
The staff are really friendly and helpful but the building is one in which you hear everything. As this had been already noted by many TA reviews we requested a room on the top floor and quiet. Well ...... could we have got a noisier room?!! We had room #126 on the ground floor that was at the intersection of two hotel wings AND next to a general junk room or room being renovated AND across the hallway from another room also being used as a storeroom / renovated room. In addition the housekeepers enjoyed catching up with each other at this junction. My point is - why ask customers if they have any requirements / wishes etc if you have no intention or ability to fulfil? The breakfast is included but when are these chains going to get more sustainable when it comes to plastic? To finish on a positive note, parking is available and the hotel centrally located.
I had the pleasure of staying here for a few days and was looked after beyond expectation. Nothing was too much trouble and the staff treated me as if I were family. The Breakfast buffet was wonderful and my room fantastic. The pool area is very nice.
This is a wonderful hotel and we enjoyed our stay. When we made our reservation, there were no King Suites available. So we booked a Queen Double Suite. Upon arrival, we were upgraded for free to a King Suite as they had received a cancellation. Our room was large with one of the best work/desk areas we've had in a hotel room. My husband had to do a bit of work while we were there and he liked having some room to spread out. There was also a nice couch, chair, plenty of lamps, end tables and coffee table in the area. Another plus in the room were lots of places to plug in devices. The desk lamp and both bedside lamps had two outlets for charging devices. It was great. The bed was one of the best hotel beds we've had. There were plenty of pillows. The room had a refrigerator, coffee maker; but no microwave. The bath/tub area was rather tight. But there was also a vanity and sink outside the bath/tub area. The room was spotless. The complimentary breakfast offered lots of options with standard hot offerings, rolls, muffins, cereals, waffles, and yogurt. As hotel breakfasts go, it was on of the better breakfast. The staff is very friendly from the front desk staff, to housekeeping and the breakfast room staff. Each morning when we left our room, everyone from the break fast room attendants, housekeeping staff to maintenance staff that we encountered warmly said "Good Morning",
The hotel was wonderful. The decor of the room was lovely and mimicked the mountains surrounding it. Two separate, high, granite sinks were perfect. The separate chair with footstool was an added plus. Reading lamps above beds were beneficial when one wanted to sleep.
I highly recommend the Best Western Canyonlands Hotel for anyone visiting Moab Utah. It's one of THE BEST hotel we have ever stayed at. Located Smack dab in the middle of town with many restaurants within walking distance. Beautifully designed and nicely maintained. Lots of little extras are provided for the guests. I love the red rocks motifs behind the beds. Staff is EXCEPTIONALLY friendly and helpful. FIVE STARS ALL THE WAY!
This hotel is located at a very convenient location to Moab's shops and restaurants. We've stayed here during the Christmas holidays for the past 3 years. Always very quiet rooms with comfortable beds. However, the primary reason for our preference of this hotel over other options in the Moab area is the phenomenal breakfast they offer! A complete, full breakfast that leaves you prepared for a great day of hiking in the surrounding parks. The gentleman that we've had serve us breakfast during our stays apparently doesn't speak much English but is extraordinarily helpful, courteous and sets each day of our stay out on a great, positive tone!!
Day 1: This place doesn't look as nice as the picture when you pull into the parking lot. But once you get to your room and look around, its great. The rooms are huge. We booked a 2 queen standard. It has a big desk, couch and chair. The bathroom has a sink in the toilet/ shower and then a second sink outside of there. The bathroom has all the toiletries, and comes with a little sewing kit and makeup remover. Dude, some of the top Vegas hotels don't have the complimentary things that place does. The beds are a 7 out of 10 in comfy with lots of pillows. We're here in the off season, so the pool is closed. However, the hot tub is huge. It's two level. The top level is about two hot tubs combined and then waterfalls into the lower hot tub. I can't wait to finish the weekend here!! Papa Jays is a great dinner just outside the restaurant. Don't do spoke on center. It's a joke.
Well appointed rooms, good beds. The suite really is not a suite ... just a big room with a couch and table on the side. (I consider a suite to have a separate sitting room from the bedroom.) For the overall quality of the accommodation, the low resolution cable TV service offered very little in the way of any choice of channels. Excellent full breakfast.
First hotel in the start of our amazing vacation in Utah and Arizona. It was a little hard to find off of the main street but great location in the heart of Moab. We walked to dinner each night. We did drive a little down the main street to the store, only because we had heavy items to carry, but the store is a short distance down. The hotel itself is clean and welcoming. Very courteous front desk personnel. The complimentary breakfast had a great selection and good seating, especially if you get there early. The room was nice and clean and can we say two sink areas? Oh wow this was so nice as I got to have my own space while husband got ready in the morning. What a nice touch. Very comfortable beds. Nice shower. I would definitely stay here again.
The staff was very courteous. The breakfast was great, especially the staff working it! The beds were alright. They weren't as comfortable as other hotels I've stayed at. The location was nice. I would stay again.
Booked this hotel because of how nice the pictures are on the website, however, regret a little bit because the hotel has only been renovated partially: external and furnitures, but the wall, door frames, light switches, breaker box are the original ones so it does make the hotel looks very much older than the pictures. if this is known beforehand, and with similar price, will opt for the newer holiday inn or Spring Hill nearby. Some other pluses: staff generally nice, 24 hour fitness room, nice breakfast
We had a "regular" King room - 1 king bed, sofa and easy chair and all the other amenities. I put the word regular in quotes because this was a spectacular room. First, it was huge! Second, every amenity was first class. This Best Western is one of the best I've stayed in, and it's perfectly located in Moab - right in the center of town. The complimentary breakfast was great - lots of choices for everyone's dietary needs - and you don't have to be an early riser to get all the choices. The staff kept the food choices well stocked. All the front desk folks were helpful, courteous and happy to assist with any of my needs.
We enjoyed staying at the BW Plus in Moab, Utah. The room was clean, the beds were very comfortable, it was quiet, and the warm breakfast items exceeded our expectations. The hotel is walking distance to shops, restaurants, and the grocery store. Next time we travel to Moab, we'll stay here again. Thanks.
We did not know Moab, so we were booking blind. This place was a lucky score. It's located walking distance to some great places to eat, the room was super comfortable, the staff was really friendly and helpful, the breakfast was delicious (real eggs and bacon!), and the outdoor hot tub was big and wonderful. Next time we're in Moab, we'll stay here again!
We stayed here in late February as part of a 9 day tour of the desert southwest. We spent 2 nights at the BW Canyonlands to tour Arches and Canyonlands NP Thje hotel location is absolutely perfect. We were righ in the middel of town and walked to all the restaurants and shops. Plus, it's only a few minutes from the gates of Arches! The room was clean and spacious. The hotel was quiet and the staff was great. The included breakfast was just right to start the day and the breakfast room has a great view.
Although Arches is an amazing park with great sites the town of Moab does not have the best in the way of upscale hotel's. We recently stayed at the Best Western Canyonlands and although it is not the most up to date place, the rooms were clean, had adequate space and were quiet. The staff was very friendly as well.
Very nice hotel. Central location and very helpful staff. Included breakfast is typical. Okay but not memorable. We have stayed here many times and like the spacious rooms and double split bathroom. Very nice decor and comfortable beds.
We were expecting a different hotel when we booked but were pleasantly surprised with this hotel. The location is perfect...within close walking distance of several great restaurants and shops. The rooms are spacious and comfortable. There was complimentary hot chocolate all day in the lobby which is rarely the case and we were happy to have that. The breakfast was good and the staff was friendly. We will definitely stay here again!
One of the nicest Best Westerns we have stayed at. Lots of restaurants within walking distance. Clean comfortable rooms. Ours had a couch and a chair with an ottoman. Staff was friendly and helpful. Express checkout made it easy to go home.
Off season in glorious paradise. This gorgeous hotel adorned in Christmas joy made our Moab trip memorable and warm. Hospitality and comfort were lavished on us! The amenities say "enjoy" (pool, health spa) and the food, cleanliness, great recommendations and greetings never betray that heart of welcome! Comfy beds, warm, quiet rooms, delightful breakfast--beyond the normal fare, felt like a labor of love, not a business. We are fans and we will be back. Every restaurant in this charming town was terrific too! Perhaps we shouldn't recommend it so highly--the secret will get out.
Large, clean updated room. Comfortable bed. Friendly & helpful staff. Breakfast is typical BW - nothing special or fancy but certainly adequate. Great location - easily walk to restaurants and short drive to Arches NP.
This hotel is in the right location for food and entertainment. McStiff's (restaurant) is across the street, Papa Jays are in the parking lot - great lasagna, Moab Diner is up the street. The National Parks - Arches and Canyonlands, are maybe 15-30min depending on traffic. Hotel is clean and comfy. Nice front desk staff :)
Went to Moab to participate in the Winter Sun 10K run. We chose this this property because of it's convenient location and quality of accommodations. We viewed the local parade from the upper deck while sitting by the outdoor fire. Charming evening to be in one of our favorite places. And did I mention the hot tub and pool?
Significantly better than average Best Western Plus hotel... Well maintained property and the outdoor hot tub and pool are truly outstanding... Bring a glass of wine in a plastic cup and enjoy!!! Will return the next time in Moab.
Fantastic staff! love the rooms! Fun decore that matches the area! Great location! Yummy breakfast options. Eco friendly! Pay attention to the pet, bike, and smoking rules they have. Highly recommend this hotel!
We had high hopes with this hotel as it looked so nice and spacious. The staff at front desk wasn't too friendly. The rooms were out dated and bathrooms were tiny. You can't close the door once you sit on tint toilet. Saw other rooms. Same size bathroons. They use cheap microfiber sheets instead on cotton. Was so frightening at night with static lightening from the sheets when you move. Couldn't figure out what it was at first as well keep seeing burst of lights in the sheets. The best part of the stay was the breakfast and itsee attentive staff. Location is great.
The Canyonland staff were attentive and helpful at every turn. A special shout out to Chris, Quincy, Morgan and Jamie for the fresh cookies, dining options, shopping and museum suggestions. Corey and Juan made breakfast a pleasure. I look forward to going back.
This hotel is set back a half block from Main St and continues down W Center, so you can request a more quiet room toward the rear. There is a lot of truck traffic on Main which so many hotels face. We took advantage of refrigerators in the rooms to pack lunches for our hikes in Arches NP + thirst-quenching beverages afterward.
We made reservations approximately with in the same 15 min. As my sister in law and was told that the only rooms they had left were suites. Our price for our nightly stay was 150 + tax. She was told she could get a regular room for 100+ tax We both book. We all came here for my daughter's wedding. She also reserved a room there too. Our son and his wife wanted to stay where we all were but couldn't afford the price we were paying. The 150.00 per night. When we arrived we asked what the total with fees and taxes be 180.00 per night. So we switch hotels after one night stay and booked a room at another hotel. For around the same price my sister in law spent and our son and his wife stay at another hotel. Were were all at different hotels. When we went back to the best western to celebrate with my sister in law her room was the same as our room plus it had a extra chair lounge type. Something our room that we paid 50.00 more for???? Thanks BEST WESTERN CANYON LANDS For making this wedding memorable. The wedding went with out any problems! Except for our stay!!!
Best Best Western I've stayed in. Front desk staff was great. Breakfast was good. Location and cleanliness of room was great. Only issue, The hotel has entirely too many kids. And, they were everywhere and very loud. We tried to enjoy some time in the hot tub one evening. Another couple was there with us. They ended up leaving because the kids were splashing water in the hot tub and screaming at the top of their lungs in the hot tub and pool. I believe the hotel needs to restrict hours that kids can be in the hot tubs. There are two hot tubs there. One should be kid free. Also, after a certain hour, there should be quiet hours at the pool. We were looking forward to enjoying the hot tub & pool areas. But, could not do so. We were there for three nights. Every night was the same!
First of all, the staff was very friendly. I believe the front desk staff was Quincy, Jessica, Jamie and Morgan. Very helpful. The breakfast was extra special with the hostess Coree, who not only helped with food prep, but made the area clean and welcoming. She was very knowledgeable about the area, greeted guests, made conversation and had good information about the area. Juan and Mari were also very nice at the breakfast area. The room was clean - the housekeepers I had contact with were friendly and pleasant. I will stay at this hotel again.
great room, handy laundry, breakfast truly sustaining for day long hikes. If anything, the room was too large for just two of us, but the facilities were great. Parking was easy, and the desk staff very helpful
Moab is billed as the outdoor Capitol of the world. BW has a gem to make this adventure the best possible in Canyonlands property. Their staff went out of their way to make our trip the most pleasurable possible.
Very pleased with the appearance of the hotel. Room was very nice, granite counters, fridge, comfortable bed. Hot breakfasts was very satisfactory. Would definitely stay here again. Always like the complimentary breakfast
The staff were all very friendly and helpful. The Folks that worked the Breakfast engaged in conversation with all guests if a way that you do not find in many hotels. Rooms were great, beds very comfortable and updated decor. I would absolutely stay here again!!
Best Western Plus Canyon-lands Inn was awesome. Rooms were clean and extremely friendly staff. The pool and hot tub made the trip for the three of us old guy's riding dirt bikes on the trail systems. You can't beat the breakfast being able to walk out of your room and having full breakfast availability before your adventures.
We stayed here as a base for arches and Canyonlands. It's a great hotel...a little dated but it is clean. The breakfast is good and the attendant there is wonderful. It's also walking distance to several restaurants. It was a great choice!
The Bed was not great, I have stayed at the Best Western Plus in Encinitas Ca and the Bed was Much better!! Otherwise it was a great stay. All Best Western Plus hotels are all pretty good and I would recommend staying.
When traveling through the western United States, a good bet typically is to stay in a Best Western. The truly is the case when staying in Moab, UT. The Canyonland Inn is in the heart of Moab. Many art shops, restaurants, etc. are within a short walk from the hotel. The hotel itself is built like a mini resort. Great outdoor swimming pool and huge hot tub are beautifully designed. An upstairs breakfast room and outdoor seating give great views of the surrounding mountains. The hotel rooms are wonderfully appointed as well. Unlike most chain type carbon copy hotels. Best Westerns are uniquely different from each other. Usually, adapted to the region of the country and landscape. That brings a warm feel to Best Westerns. One down side, Best Western's new logo and branding is horrendous. The logo give no warmth or feel as the old logo that we grew up knowing and loving. Ok, that might be a little petty on my part, but Best Western, "bring back the old logo"!!
Chris at the check in was so helpful friendly and pleasant. He gave us al the information we needed without us asking. When we asked where to eat he gave us excellent choices. Breakfast was great and the hot tub and pool fantastic.
I was very happy with the my stay at this hotel. Location, amenities, service were among the best. U would recommend this hotel to family and friends, and have already booked this hotel for multiple nights in the future.
Really enjoyed out three night stay here. Room was large, clean and comfortable. We both slept great. The wifi was very fast with good coverage. The free breakfast was amazing - everything you could want and all was delicious. Hotel stay were very helpful and friendly. The laundry room was also very nice. We did our laundry in one hour. Hotel was also in a good location. There were about 10 places to eat within a block or two. This is the nicest hotel I've stayed in of this category of hotel. I will definitely stay here on next visit.
Clean, modern decor, great breakfast, fun pool, friendly/helpful staff. Right on main street, easy to find, lots of shops and restaurants. I would recommend staying here. I will definitely be coming back.
We've stayed at this Best Western three times over the past five years and each and every stay has been as enjoyable as the last. We've stayed at other Moab properties and they've all been fine, but this property stands head and shoulders above the rest. The location, staff attentiveness, updated decor, room amenities, and breakfast could not be improved upon!
This is a fantastic hotel in the middle of Moab but it is extremely quiet in the rooms! The rooms are excellent and the bed is fantastic! The breakfast is excellent and the customer service is a 10 plus!!
Nice accommodations. Beds comfortable, as were pillows. Carpet clean. 3 trash cans. Two separate vanities and sinks. Good shower. No problem connecting to internet. We would definitely stay at the Best Western again.
Our bicycling group came to Moab to experience road biking in the area and we stayed in the Best Western -Canyonlands Inn. It was a great experience. We had wonderful accommodations right in the heart of the town. And we could bike to the bike paths without riding on the main road. We had a great breakfast and a wonderful patio to hold our end of the day talk and prep for the next day. Very nice.
While the front desk check in experience was iffy (slow, antagonistic, edgy and frustrated would be how I'd describe him) the hotel's location and amenities make it an easy stay. You can walk everywhere, parking was easy and the Italian restaurant in town is 50 steps from the hotel. The breakfast buffet in the morning was great - good quality food, excellent views in the seating area (inside and out).
The staff were very helpful. The breakfast was very good with items for everyone from fruit to bacon and eggs. The outdoor breakfast area was also nice. The only negative for me was the cost and the room was not very quiet. We were able to hear the guests above us walking around quite clearly which I did not expect for the price.
I chose this hotel in Moab based on its location and a previous experience at another Best Western in Maine. It was a good choice! We spent three nights here in a very spacious and comfortable king room. We were on the second floor, just off the set of steps. I was a bit concerned that it would be noisy (especially with the breakfast room up the hallway as well), but all three nights were quiet. The bed was comfortable and the having two full sink areas was a great plus (though the lighting over the exterior sink could have been better). No need to eat breakfast out! The complimentary breakfast was very good and the service providers could not have been nicer! The hotel is centrally located and walking distance to restaurants and shops. It is only a five minute drive to the entrance to Arches and about 30 minutes to the Island in the Sky district at Canyonlands. I would recommend this hotel with no hesitation!
The hotel was clean, nice, great staff and breakfast but wasn't worth the price. Over $300 for one night in a tourist trap of a town. Way too much! Other than that everything was fine and loved seeing the national parks there.
Very clean hotel, large rooms, excellent free breakfast. Could not fault this hotel ,staff were good especially lady in charge of breakfast room who went out of her way to make sure guests had everything they needed. Would stay here again.
Given a choice, our family always chooses the Best Western Canyonlands in Moab. This hotel has fantastic service, a great pool and hot tub (two levels with a waterfall), the best location for being in town, and is not only quite clean but well furnished. We again used their bike storage for our beloved carbon fiber mountain bikes and felt comfortable doing so (not to mention that they are FAST to come down to let you in and out, and always friendly too). This is the best Best Western (or Best Western Plus) we have ever stayed in. It is above the level I expect when I think of the Best Western brand. On this visit Quincy and Chris at the front desk were both so helpful! Quincy went out of her way to help us extend our reservation beforehand (took the initiative on her own to call back days later when an opening occurred). Chris even called out to us in the parking lot and gave us his parking space on a busy night. The service at the breakfast bar, bike storage, and everywhere else was similar. Freshly baked cookies appear in the lobby every evening at 7pm. House cleaning was efficient and friendly. The management of this hotel must be doing its job well. The only downsides are that this hotel is never cheap, and in fact can be pretty expensive during high season. If you're looking to bring your dog there are no pets allowed. Finally, parking can sometimes be tight on really busy evenings in town (even with the parking permit tag they give you). In my opinion, this is the best hotel in Moab. We will stay here again every chance we get.
This is definitely the best Best Western we have stayed at. The helpful staff, great breakfast, secure bike storage, and central Moab location for dinner and shopping are some of the highlights that will make the decision to return in the future a no brainer. I need to also mention the great hot tub and pool and the comfortable beds.
Really enjoyed our stay at this hotel. Comfortable room but two things made it stand out from the rest. The reception staff were friendly, helpful and very smiley! We also loved bribing in the centre of town as we could walk out and visit restaurant and shops during the day and evening. Of course the main reason for staying there was because we were close to Arches and Canyonlands national Parks
Great staff, clean and relatively quiet for the middle of town. Walking distance to a lot of shops and good restaraunts. I only gave a 3 for value but all the (similar) hotels in the area seem to be in the same price range.
Stayed in a suite for our party of 7. Plenty of room for all! Clean, comfortable rooms. Only downside was street traffic and delivery trucks in early morning. Earplugs and white noise machine took care of that second night. Great location.
Great Motel to use as a base of operations when touring Arches and Canyon Lands region. Within walking distances of great restaurants. The staff was excellent and the breakfast staff was the best in 20 yrs of travel.
The only advantage of this place that charges the rates of a 5 Star hotel in any major city is that you can walk to bars and restaurants in Moab. Avoid it unless you enjoy being overcharged or that you must stay in Moab and do not want to sleep in your car.
Beautiful decorated, spacious rooms, impeccably clean. The breakfast has everything available you could dream of. The breakfast room is very large with a smiling attendant. It is also close to interesting shops and restaurants. We will be back!
Have stayed here before. Glad we could get a room here again on a busy week end. Still clean, quiet & comfortable. Very convenient location. Walk to restaurants & stores. Very good breakfast. Service was excellent even though the place was full.
We stayed here for two nights while visiting Arches NP. Hotel was located right in center of town, making it easy to access shops and dining . About 5 miles from entrance to Arches. Staff very attentive and hotel has an outdoor top floor with loungers and tables and chairs that you can access during the day or after hours. We sat up there and enjoyed a cocktail after a day of hiking Arches. Hotel room was typical hotel room, but it was extremely clean, carpeting clean, bathroom clean. Bed very comfortable and housekeeping did good job when cleaning. I think this is probably the best place to stay in Moab. Never stayed in a Best Western before, was impressed with this hotel.
One step less than a 5 star such as Ritz, Four Seasons, and such. The room was attractive when i first walked in. I sent a pic to my wife. Layout was terrific. Bed was very very comfortable. wi-fi worked perfectly. TV was perfect. AC and heat was perfect. Carpet clean. Housekeeping did a great job every day. Breakfast was better than expected. They had everything you'd want for breakfast. Coffee was good. Staff was very attentive. Location is directly in center of town. I stayed at Best Western across the street last year. Both are great. This one is better.
Very nice, clean, good locations. Would have been nice to have real glasses and cups, instead of plastic and Styrofoam. Very nice pool and spa. Close to all attractions. The hotel is set back from the street and is easily missed. Only a sign and driveway, the hotel is set back. Easier to approach from the back of the hotel.
Great vacation area, lots to do and great hotel. Rooms were spacious and staff was friendly and accomodating. Parking was a little lacking on some nights if you got in late but we still found a place to park
This is a excellent hotel to stay at in Moab. It not only is near Arches National Park, but also not too far from Canyonlands National Park & Dead Horse State Park. We stayed 4 nights and it felt like home. It was quite, clean, and the staff were very friendly. We didn't get to use the pool or hot tub because the weather had turned cool the days we were there, but it looked very inviting. We especially liked the upstairs terrace. It has a small fire pit with lounge chairs around it, but also to the sides there are tables and chairs for viewing the pool and street below. Everyone (including other guests) were friendly. It also has a small little place to do some laundry (which we did). The morning breakfast was excellent! Will definitely go back and stay again sometime.
We stayed in a two bedroom suite that was more like a little apartment. Very clean. Two huge bathrooms. There was a kitchenette with a fridge and actual freezer. Two balconies. Very nice pool and hot tub. Hot breakfast was included.
You dont really come to Moab to stay in an inn, but BW certainly offers what you need - clean rooms and a good nights sleep. Everything else is as you can expect out of BW, so nothing to fear just enjoy
We got a standard 2 queen bed room. Our room was on the first floor. The room was dark even with all the lights on, the carpet was old, and the bed was just ok. Also the air/heat was so loud. It's not auto controlled so you have to turn it in or off whenever it gets too warm or cold in the room. And the door to the bathroom was so close up the toilet, it was hard to open. The good thing about this hotel was it's location, it's right in the main area for shopping and eating at restaurant. And the breakfast was great. Just ok.
Excellent staff and extremely well maintained property. We have been coming here over the past 7 years and the property is continually maintained and updated. Right in downtown Moab. Highly recommend staying here.
This is my third year staying at this hotel. I love it. It is a bit on the expensive side of things but it is worth it. The rooms were great. Location is amidst lots of shops and local restaurants. I highly recommend it.
The staff was extremely polite and friendly at check in and check out. Room was nice and cozy with great internet WiFi service. Centrally located with good restaurants all around. Best breakfast of all Best Westerns we have been to.
We spent 13 nights at 7 different properties during a 2 week road trip through Utah and Arizona and this Best Western Canyonlands was the best hotel we found. Everything you could need is available here. A really good breakfast is included, there is a great pool & spa area, laundry facilities, fitness center and more. The location is great too...right on the main street and just minutes from Arches National Park along with Canyonlands National Park and Dead Horse State Park. The staff is super friendly and helpful and we would definitely stay here again.
The room was large, but there were hints of prior smoking. Well-maintained. Good "free" breakfast with lots of choices. Centrally-located in town, but that's no big deal except for being able to walk to several good nearby restaurants.
This hotel was fabulous. It was centrally located near lots of restaurants and shops. Most importantly, it is a very clean hotel with a great staff and comfy beds...what else do you need? How about a nice breakfast room with an outside deck and lots of choices for breakfast, a nice clean pool...wifi...and a staff that works hard to make your stay wonderful. This is a great example of a successful business.
We stayed here as part of a fantastic 2 week self drive trip, starting at Grand Canyon, then onto Monument Valley, then Arches and Canyonlands, Capitol Reef, Bryce Canyon and Zion. We stayed inside all the parks apart from Arches and Canyonlands, (where you cannot) and Moab was the obvious base for both. We chose Best Western as we have always had good stays at others in America and this was the best one of them all! Service from the front desk was excellent, including being able to recommend local restaurants, the room was spotlessly clean and spacious and the icing on the cake was the pool and hot tub, both of which were excellent and just what we needed after spending time on the trails. Breakfast was basic but adequate (and plastic plates and cutlery), but the location on the first floor terrace was very nice. Great base for the two National Parks and in a great location right by the restaurants and shops.
Just what you would expect from a Best Western, good room, clean and comfortable. It has no restaurant but walkable to restaurants and bars. The breakfast is adequate and included, with a nice outside eating area.
We stayed at the Best Western over labor day weekend and had a total blast. The staff was amazing and hotel itself was great. When I checked in they handed me a packet of local hiking trails with a hand written note, just because I mentioned we were coming out to hike. The front desk staff helped us get checked in early and were incredibly helpful the entire stay. The breakfast we fantastic with many options. The staff running the breakfast we also super helpful and friendly. The location of the hotel was great for walking around town to many restaurants and shops. Made it easy to get out for a drink, some food or just to browse the stores. The rooms were fine in the hotel, but the staff and location of the hotel are really what made our staff. Everything was clean and nice. No complaints here. Just an awesome time and I'd definitely go back!
I agree with other reviewers that this is the "best" Best Western Hotel we have ever stayed in and, actually, one of the best run hotels one could experience. From the moment we checked in, through-out our stay and with great recommendations about the area, the wonderful housekeeping staff, the friendly team in the breakfast area and then with assistance with our luggage, we could not have asked for a better experience. The management of this hotel obviously wants to make certain all guests enjoy their time in Moab and they spend time properly training everyone. On our trip we did stay in some 5 star resort hotels (costing almost $600 per night) and the experiences were no better than what we enjoyed at Best Western Canyonlands for much less money.
We loved our stay! The gentleman who was at the desk the night we checked in was kind enough to set aside a plate of cookies because we were headed out the door and were not going to be back until after they put the cookies away. We ordered a rollaway bed and we had barely hung up the phone when it was at the door! The pool area is exceptionally gorgeous, huge pool, huge hot tub, plenty of chaise lounges, beautiful nighttime lighting! Everything was so clean, including the guest bathrooms in the halls. The fitness room was very well equipped with well-stocked water, wipes and towels and the temperature was appropriately cooler which I have not found to be the case in many other hotels. Breakfast was one of the best we've had at a breakfast-inclusive hotel. Despite a very busy Labor Day weekend, staff made us feel wanted and pampered. LOVED IT ALL!
All around great hotel! Great location, great pool and jacuzzi, awesome view from breakfast deck on top of the roof. Rooms are very nice, clean and easy accessible. If there is one thing to improve it would be the hallway to the rooms. It looks a bit outdated.I would stay here again!
A lovely friendly hotel with excellent facilities. The rooms are large, the beds comfortable, the swimming pool a reasonable size, the sitting areas are great and the whole hotel is very well cared for. It is in a great location too.
The temperature in Moab was in the 90's during our stay, so a cool and comfortable hotel was a must. The Best Western was very accommodating and conveniently placed in the centre of Moab. The hotel has a swimming pool, an excellent guest laundry which I used and the car park is most convenient too. I made some new friends in the laundry room as other guests helped each other working out the machines! Good breakfasts available upstairs with staff available to help out. Our room was a good large size and well planned.
Great service, Really nice people, clean, in the best location in the middle of town, pool was a great cool down, and great cookies at night ohh the lemon water. Breakfast was pretty good, but better then most free breakfast
We loved this hotel- just a few miles from Arches entrance and within walking distance to downtown. Spacious rooms, nice pool to cool off from the afternoon heat and relatively quiet. Continental breakfast had a lot of variety and we especially enjoyed watching the sunrise on the upper deck. What made this hotel stand out was the staff! From helping us with luggage to choosing restaurants, they were kind, informative and overall fabulous. It seems like our children left something in the lobby every day and after touring, we would come in to have it waiting for us. The housekeeping staff offered our kids extra bear soaps which they loved! Quincy especially was incredibly attentive and kind, giving us an extremely late checkout on our last day so we could enjoy a little bit more time in Moab. I felt like we had 5 star service, which is not at all normal for this class of hotel. It went a long way toward making these tired travelers (this was the end of a 2 week trip) feel like we were at home.
All my wife and I can say is Wow, fantastic. We rode our motorcycle from Ontario, Canada to Moab for time away from work,the kids and responsibilities for a while. We struck gold here at the Canyon Lands Best Western. There are 2 BW in town. Canyon Lands should be your choice. Check in was amazing, professional as well as informative. Chris at the desk looked after all our needs for the weekend. Park secrets, dinner reservations as well as recommended sites to see. We had a king suite overlooking the pool, spa area. Outdoor spa, sunsets and views. Wow. The room was a good size. Modern with lots of plug ins for your mobile needs. Bathrooms were spotless and modern. Housekeeping was A+. Our king bed was very comfortable with very nice linens. Lots of pillows too. Your only 25 feet off main where all the restaurants and shops are. Perfect for walking anywhere. After our trip to Arches National Park we returned to the hotel for a swim. 2 level big hot tub. Nice jets and very hot! The pool was spotless and being outdoors very open and no pool odours like most hotels. Lots of big pool towels and beautiful lighting. Look on line!! Complimentary breakfast was first class. Vast selections of food and fresh fruits. The breakfast room is located on the second floor with a huge outdoor deck wrapped around the whole room. Amazing. We even looked for something out of place. Couldn't find 1 thing negative to say. In our opinion, it's the best BW we stayed in out of the 10 we used getting there. It's a must stay ++. Do yourself a favour and check it out!!! Made our 8,000 mile trip our best so far. Thank you to all the staff that make it work. Must have a great management team. Thanks BW.
Just returned from our stay here. We loved it. Pool area and hot tub are beautiful. Breakfast is great. Hot breakfast in a beautiful setting. Rooms are large and clean with two sinks and sofa bed front desk staff were very helpful. Advised us on places to go. And gave me toothpaste and toothbrush when my son lost his.
Stayed for 2 nights while visiting the area. Very happy with the outdoor area for breakfast in the morning and the fire pit in the evening. Best variety of breakfast at a Best Western Plus that I have been to. Nice room and bathroom.
We stayed here for 2 nights during a road trip to Moab. The room was spacious and clean, and it had a nice little couch too. We took advantage of the hot tub, which was a great way to unwind. The free breakfast was very good with lots of options. It's close to the national park and it's walking distance to a variety of restaurants/bars. I would happily stay here again!
Great situation within Moab, very good pool, very helpful service. Rooms clean but basic, breakfast okay. Has an exercise room and a good washing room. Staff suggested some very good places to visit off the beaten path (DEAD HORSE POINT)
I took two girlfriends to Moab for their first visit to this fabulous town. We stayed at Best Western Canyonlands Inn where my husband and I have stayed many times. We all found the room to be lovely and the beds very comfortable. The small sleeper sofa was reasonably comfortable as well. Since there were 3 of us in one room we were very grateful for two sinks. We enjoyed the pool after our hikes in the parks and greatly appreciated being near several nice dining options. We will be back!!
This is a clean hotel with fairly large guest rooms located in the heart of Moab, walking distance to many restaurants and shops. Pool and hot tub area large and well stocked with towels. Full hot breakfast, including bacon, sausage, eggs, waffles all included with the price of your room. Apples, lemon water and coffee free all day. We were granted extended check out and the staff was more than accommodating. Great place to stay while in Moab
Canyonlands Best Western was a real find. The location is excellent, right in the middle off Moab a bustling friendly town. The rooms were excellent, a good pool just right after a day in the heat of the National Parks. The staff were friendly, helpful and efficient... would recommend.
Moab has a supply and demand situation that the local businesses take advantage of by price gouging their guests. The demand side of the equation has failed to take advantage of their resources such as TripAdvisor. If this hotel is rated based upon its pricing then it fairs poorly. Far too many guests give it high ratings despite being charged outrageous amounts of money for this mid-level hotel. We were told that this place had been updated. I had stayed here 3 other times since the late 1980s and it used to be super nice and reasonably priced. The hallway still has the old beat-up wainscoting on the walls, and the doors throughout the building have far too many coats of paint on them. The sidewalks in the rear of the building have settled quite substantially and are stained. The rear of the place looks quite dumpy. The front check in desk almost always has a line of guests looking to check in. The rooms are quite small for the price, and after paying $325 for a room with two beds, we were charged an additional $25 for a rollaway bed. We asked for a late checkout due to the roads in Arches NP being paved and slowing people's sight seeing plans down. Our request was approved, but only after being told that we needed to be certain to tell them exactly when we returned to the hotel in case we didn't need the late checkout. We ended up not needing it, but didn't need to be admonished at requesting a late checkout after paying well over $300 for this place. Breakfast was no better than a Motel 6, and there was only one person working in the breakfast area. ALL of the tables were dirty, and the lady manning that area couldn't keep up with keeping the food stocked. Moab is essentially a small town that gouges its guests/customers, and this hotel provides Motel 6 service and Marriott prices.
This BW is amidst shops, restaurants and tourist attractions. The staff was pleasant and helpful. The room was very clean and beds large and comfortable so it was surprising how tight the restroom was. The pool area and jacuzzi appeared very inviting and it was a bonus breakfast was included in the above average BW price.
First impression, very impressive just as I had hoped! Staff at desk were prepared, smiling, very helpful and personable!!! You felt comfortable asking silly questions! They knew their stuff! The rooms were more than I expected with the beautiful western decor and impressive western art!! Horses come to your back fence or your facing the Colorado river!!!! Cleanliness beyond expectations. Then those Wranglers!!!! Took my young granddaughter and we had a fantastic ride. Jake is Perfect for this job. He as Devin and Heather put safety first and even though I'm experienced they did not talk down to us as is done sometimes. Jake spent time talking and checking with my granddaughter and made her feel easy. This activity is worth every dime. I have been on others but this was the best yet. These are the kinds of wranglers you want at a place like this. Professional all the way yet very funny and easy going! The BBQ all you can eat right after our ride was terrific!! Delicious, great treat and good price! The lavender bushes and grounds were immaculate!!! I did not see one blade of grass out of place or trash anywhere!! There was a horse shoe pit as well. A museum that was great. The large pool and hot tub and facilities were excellent. Now, with all that being said I have to share my concerns about the two steaks we ordered. One filet and one ribeye. My son's was so tough he actually choked and had to leave the table. They replaced his meal with a good steak. Because of the drama with his steak I struggled through my Rare tough filet that I had ordered medium. They gave me20% off but the whole dining experience was very disappointing. With Everything else being great it was surprising. The service was very good but the steaks were not. The bar was great and the buffet was good. I'm telling you this because this is fixable and the chef needs to pay attention!!! We thought the stay was fantastic other than the above mentioned.
We stayed here for 2 nights and would definitely recommend this hotel to anyone staying in Moab. The location was excellent, the staff was friendly and helpful, the pool was great. An overall great stay.
There are limited options in Moab so this hotel checked all the boxes. It was clean, had plenty of parking, room was ample and clean, pool was also clean, location was on middle of main street making walking to dinner easy. It was a short drive to Arches and "convenient" to Canyonlands (no place is really convenient to the park). I would stay here again if in the area.
stayed 3 nights here in July. we had booked 2 night through expedia and one night free with reward points. at check in the staff easily fixed things so we could stay in one room despite 2 reservations. it was done pleasantly and easily. the room was clean . beds were comfy. lots of plugs. one day on our way to breakast we saw room being cleaned and all of them were even pulling the fridges out to clean BEHIND them never mind in the fridge!! the breakfast had lots of choice. loved the mini waffle maker. the deck was beautiful to eat outside. the pool area is gorgeous and I had it to myself for 2 hours one morning...heaven!! love this paradise! hope to visit again!!!
Cleaning staff where horrible and slow I won't tell anyone to go to this best western I'd send them to the holiday inn Express it's definitely a lot more people friendly and cleaner but this hotel is in a good location
Having walked in with no reservation, we were greeted by a young man who was professional and had a great since of humor. The hotel was very nice, clean and located in a great location. Highly recommend!
We booked our room on Priceline Express Deals - so the cost was awesome, but you can't always count on that! We were very impressed with the cleanliness, location and staff. Rooms were not fancy, but were clean, free Wi-Fi, and free breakfast. Apples and fresh lemon water in the lobby, plus a little snack bar. I would stay here again.
Had a great stay at this BW Plus hotel. Clean, roomy and comfort bed. Breakfast is A+ with great tender, generous staffs. Foods are way better than most other hotels with lots more selection. Parking lot was full, hard to find space to park.
The hotel afforded us a quick check in and check out. The pool was a bit crowded and we gave it a miss. We had breakfast in the open air terrace as it was a beautiful morning. The staff were very efficient. we chose it for its location and we were not disappointed.
This hotel was one of the best I have ever stayed in. Very clean, great service, and great location. We came with a child and an infant, and it was still convenient to access downtown amenities. We were able to step out, walk around town to see the shops, and pop back at our hotel whenever we needed to. We slept great. We loved the extra seating area so we could still hang out easily after the kids went to bed. A great stay--I highly recommend it.
Nice clean hotel good for a stop over. Breakfast has a good choice, pool looked nice but never got time to use it. Good location next to the Main Street with shops within 2 mins walk from hotel front door.
This was our 2nd Best Western on this 22 day trip and I would rate it average. It was clean and comfortable for a quick stay but it looked old. The lobby was small but had nice ameneties - water, coffee, apples and sometime cookies. The pool was small and not inviting - we didn't use it. The free breakfast was nice but the food options were not great. i will say it was conveniently located for our visits to Canyonlands and Arches and to local restaurants and stores.
I booked the Best Western Plus Canyonlands after a local bed and breakfast canceled on me. I enjoyed my stay there. The pool and hot tub area was lovely - a great place to come back to after a day hiking in the national parks. It was in a central location within the town of Moab, and we walked to restaurants and shops easily. I thought it was a bit overpriced, but it was definitely the nicest accommodation that was available when we booked and I would definitely recommend it.
Really comfortable with full breakfast and a great shower. We were even allowed to check in early! Very accommodating and helpful staff. No noise from other guests. Convenient location. We will stay there whenever we are in Moab.
Enjoyed this hotel quite a bit. The building was like new, the rooms were large, and all was nice and clean. Can't go wrong with that! There was a decent breakfast as part of the room cost. Wi-fi was free too. Very nice facility.
This was the best run hotel of this caliber we have been in for a long time. The management was helpful and prompt. This inn is in downtown and in walking distance of many local restaurants as well as a national chain burger joint. We came as part of a tour. The room was spacious, clean and well maintained. Our room contained two vanities. Wi-Fi was fast, reliable and free. Breakfast was the usual buffet for this size inn and was better than average. All in all this was a good stay. Laundry facilities were available which is helpful for tour groups.
We really enjoyed our stay. Chris and his team made our family feel at home on all levels. As an architect, the space is well designed with the exterior room a great place to enjoy the views of the mountains. But the people make the place.
We stayed here for 4 nights and really enjoyed our stay. No complaints, a very good hotel for touring out from and returning to when you are tired. Good relaxing lounge as well. Complimentary wifi worked well. Breakfasts were good, and great to have these on the terrace outside. Swimming Pool outdoors a bonus. Extremely good value for money. Would recommend and would stay here again. Staff all very helpful.
Honestly, before we booked this hotel/city on our way to the Grand Canyon, I did not know anything about Moab, Utah. WOW! I can see why so many people come here, not just to pass through, but for multiple nights. There is so much to do. Now to this Best Western: The best hotel we stayed at during our week long adventure. Beautiful property with very friendly staff. We were upgraded to a suite, and it gave us a little more room. The swimming pool area was great. We were surprised at the amount of Europeans around us. It was great. The breakfast was good, although someone forgot to heat up/turn on the waffle machine before we got there. Made a little mess. We can't wait to get back to Moab, and this Best Western.
Enjoyed Best Western Canyonlands last week. The room was up to date, fresh and spacious, with nice linens, two sink/counter top bathroom, plenty of room for luggage, good temperature control. Hallways are very dated and soiled, carpet needs replacing. Staff was pleasant and helpful. Breakfast was normal hotel fare. Great location for walking to shops and restaurants of downtown Moab.
We stayed here on a family holiday for three nights. The hotel was very clean the room was as one would expect - clean and with all the amenities (fridge, microwave etc). We asked for additional towels and the staff were very prompt in getting these. The location is great in that in the evening time there are plenty of restaurants within walking distance on the Main Street. Breakfast buffet was good as well. Plenty of parking. Overall great place to stay if visiting Moab
What a wonderful, memorable, and fun time my family enjoyed at the Best Western Plus Canyonlands in Moab, Utah. My family has been privileged to stay in this facility for two weeks every year for the past 18 years. My family is hugely grateful to the staff of this grand hotel for their warmth, kindness, and extremely high level of professionalism. This hotel and staff have made a positive difference in our lives.
A very good hotel with friendly helpful staff. The complementary breakfast is excellent with a large choice. The hotel is on a slope which may prove difficult for some. The location in the centre of Oakhurst is ideal for shopping and eating. The drive into the park is quite long but on a good road. We would not hesitate to return to this hotel.
Fantastic family suites with one king bed, 2 queens, sitting area, and kitchenette. Nice pool and hot tub area. Tyipical BW breakfast but it's included.Great location on main drag in Moab! Good service and nice employees.
Very nice hotel huge rooms and beds We're a family of 4 and had lots of space Nice pool and hot tubs Very friendly staff Especially Chris was very friendly and helpful Free breakfast starting at 6 am Parking nearby and free
Very friendly staff and service,spacious room well appointed. Hotel has a laundry a very good location in Moab and for excursions to Arches and Canyonlands national parks. Hotel does not have a restaurant but did do breakfast with proper plates for a change.
We recently stayed at this hotel and found it a great place. Rooms were comfortable, pool area was nice and the location was very convenient. My only complaint was the AC did not stay on through the night so my wife and I woke up very hot in the middle of the night several times.
Excellent stay. Very helpful and accommodating staff. Will definitely be back! The rooms were very nice and clean. Breakfast had nice selections and the restaurant was was good food at a good price. Plan on visiting Moab again and when I dfo I will be booking at Best Western.
Very nice stay at the Best Western Plus Canyonlands Inn would recommend highly. The motel was clean and located right in town made shopping and dinning very easy. The staff was well knowledgeable about the area.
I have stayed at many BW properties and this one has to Rate as my all time favorite. The hotel is tucked right in the middle of downtown, but you would never know it. It is quiet and cozy. From this hotel you could walk up and down the Main street and still be close to home. The rooms at very comfortable, clean and all enter from indoors. All outside entrances are key card controlled. They even have qa place to store your bike if that's what you need. The staff is awesome and a "shout out" goes to Carlos who upon getting a radio call from the front desk, had my Room ready in twenty minuets. My early checkin was handled very well from the start to finish. the young woman at the desk came to the business center in 18 minuets to let me know the room was ready. I have to say something about the breakfast area. WOW! Indoor and outdoor seating with one of the best spreads around. Real scrambled eggs. Fried Potatoes. Crisp bacon. Many other items to chose from. Definitely if you go to MOAB stay here. You will not regret it!
Canyonlands Inn was a great stop on our two week road trip. Was in a great location with plenty of eating and shopping near by. Great beds and pillows. Was one of our favorite Best Westerns out of the 8 we stayed at on the road trip.
we decided to stop to see the arches during our move from CA to TN and it just happened to be my daughter's 6th birthday the night we stayed here. the front desk found this out and the staff signed a card for her, got her flowers, a stuffed animal and some sand from the park. she felt so special. every hotel after that she asked if they had a treat for her at the front desk. it was funny. the staff at this hotel goes above and beyond to meet expectations. i've worked 17years in the hospitality industry myself and would definitely tell anyone that this hotel should train other hotels on how to do things. their breakfast by far was the best of any of the hotels we've stayed in for the last 3 weeks. the rooms were big and clean! i would definitely recommend this property to anyone!
The hotel is located right downtown Moab. The staff was great, beds were comfy, and it's within walking distance to all restaurants and shops. We will certainly stay there again when we return to Moab.
very nice room with two queen beds .Bathroom quite small. comfortable and clean . Staff very helpful . The pool is great as is the breakfast terrace where you get a simple but perfectly good complimentary breakfast . We very much enjoyed our stay . The hotel is well placed for restaurants of which there are several with a few minutes walk . No room safe but easy parking
The hotel looked appealing because of its close proximity to Arches National Park as well as their nice looking pool in the photos. The hotel definitely did not disappoint! Chris at the front desk allowed us to check in a little early & use the pool to cool down. Plenty of shaded areas, clean lobby with lemon water service, apples & mint complimentary. The front desk also arranged a hummer off-roading excursion for us. Great breakfast with plenty options and nice outdoor shaded seating. Great pick for a couple nights stay.
We decided after hiking at Arches in 107 degree weather we weren't up for driving to the next town or park just yet. We had lunch at The Spoke. Called the hotel from there (right across the street), booked a room, joined the loyalty club and got a 10% discount and a room was ready for us. Needed the AC and the pool at this point. Very easy check in, access to our room and ice, and the breakfast was better than any other we had had on the trip.
Our hotel room was like a private suite! Very comfortable, roomy, and up to date decor! Both Queen beds were comfortable and we had a nice sitting area which the kids loved!! Bathroom had sink inside and another vanity bathroom outside for multiple use and convenience. Wish we could've stayed longer!!
So wonderful we didn't want to leave. Room was super clean, very comfy, beautifully decorated and felt very luxurious. Service was wonderful and everyone very friendly. Breakfast was amazing- so much to choose from! We ate out on the balcony enjoying the breathtaking views of the mountains. The location is perfect - right downtown by several restaurants and shops. We ate dinner at Pasta Joes next door - crowded, but great food. The price was a little higher than average due to being in a busy tourist area, but it was soooooo worth it. Will stay there anytime we are in the area.
Traveled to Moab with family for summer adventure. The hotel was clean, bright, friendly and inviting. Breakfast was served early enough for us to get to our early morning activities and the staff could not have been more helpful and courteous. Hotel location was absolutely perfect (in the middle of everything, yet quiet at night.) The pool came in handy after hot days of canyoneering, hiking, biking, and four-wheeling. Highly impressed.
I can't think of a better place I've ever stayed. Location in town, proximity of things to do and the hotels offerings. Most important to me was the cleanliness and the friendliness and contact with all staff, support and front desk.
I've stayed in this hotel for at least a few days every year since 1999, and have spent well over 100 nights here. Besides being a really happy repeat customer, I have no other connection to it. This place just works. Aside from being at the very center of town, every part of the experience is terrific. The front desk folks are uniformly friendly (more on that in a moment), the rooms are reliably clean and comfortable, and the amenities are the best around. If you're in Moab to bike, you'll love the bike storage facility and associated work room. (Seriously, they have a place to work on your bike, with a better setup than I have at home.) If you're here to go 4wheeling, you'll find the parking spacious. If you're visiting the US from another country, you'll be well taken care of by a staff used to caring for people from all over the world. If an environmentally friendly facility is important for you, this one is great, and makes it easy to participate without being preachy. They put their money where their mouth is in this regard, too: Check out the lights in the parking lot. You'll find LEDs. Like everything in Moab, the Canyonlands has gotten more expensive over the years. If you stay here every year, you'll see that the owners constantly reinvest in the property. I always look forward to my first trip of the spring to see what's new. As good as the facility is, the best thing about the Canyonlands is the culture of service. For example, on my departure day last month, my truck wouldn't start. Nathan from the front desk helped me work on it when his shift ended, and ran me to the other end of town to a parts store. When it became apparent that I may be there for awhile, I inquired at the desk about my options for a late check out, or even overstaying my reservation. Their response was telling: "How about you tell us what you need, and we'll work from there." Customer service just doesn't get any better than that.
This property sets the standard for all others to be measured against. It has new furnishings, new décor, an excellent bed, and well trained and exceptionally friendly staff. Every detail from the entrance to the hallways to the guest rooms were perfect. Most 5-star hotels could take a lesson from them. I could only wish that other properties would come and witness what true hospitality looks like.
Hotel is new, clean, and spacious. Staff is very friendly, attentive, and follow any requests you make properly and accurately. Price is very reasonable. Located pretty close to center of town. Easy to get to grocery store and restaurants.
The best location in Moab - in the heart of the city. The hotel staff was very helpful in every way during our 4 Day stay. I have no idea how old the property is but it is in top notch condition with every convenience you coul desire.
Enjoyed our stay here as we explored Arches and Canyonlands. Breakfast was excellent (flavored coffee creamer, almond milk, eggs taste like eggs should, lots of variety). Nice pool and hot tub. Lemon water in the lobby is great for filling water bottles. Very clean and pleasant stay.
I've stayed here several times and am never disappointed. The staff is super friendly and helpful, the rooms are tastefully decorated, clean and very comfortable. They have home made cookies every night in the lobby from 7 to 9 pm. Breakfast is expanded, more than what one would normally expect.
The location right down town was nice but the hotel was not worth that kind of money. Maybe everything in Moab is expensive. The staff was nice. When checking in a big tour group arrived, the bus took up the entire area in front of the entrance as they unpacked all the suitcases on the sidewalk. Should have a different arrangement as we were unable to park near the lobby and and a difficult time just getting to the door
The staff was exceptionally professional, friendly and helpful. The room was very comfortable - good, quiet AC and comfortable beds. Nice TV and good WiFii. Highly recommend for a stay in Moab. Location is walking distance to restaurants. Pool was nice for cooling off.
Great hotel and reasonable. Bed was great. Breakfast was great with full selection. Staff very helpful. This has to be one of the best Best Western Plus hotels in the country. They recommend very good restaurants nearby
The hotel room is just an old 1950's style small room with bathroom. It wasn't anything special. An ok place to sleep and play in the hot tub/pool after hiking for the day. There wasn't anything wrong with it, as such...it just wasn't anything special. HOWEVER...the breakfast was excellent. Really fine variety, and buffet style. Hot breakfast offerings of many types. Probably the best breakfast we had the whole week of travel. If it were not for the breakfast, I would have dropped a rating point. The location is nice and in walking distance of some pretty good restaurants.
The Best Western Plus is a great place to stay in Moab, Very good service and nice rooms. The price is a little high, but i think that is the same everywhere is Moab, being a tourist town! Having breakfast out on the patio upstairs is a great way to take in the views Moab has to offer!
Great location for Moab National parks! Close to restaurants and shopping. Staff was great! Recommeded things to do in town and great eating establisments. Room was clean and equipped, with all you could need. Pool was beautiful and fun!
My husband and I just stayed here last week while visiting Moab. The hotel had a great location, everything in walking distance. Friendly staff. Nicely decorated clean, large, comfortable room. Good breakfast every morning. I loved the pool and hot tub area, it had lots of nice outdoor seating to relax in
Hotel very nice and up dated. Pool and hot tub very nice. Close to Arches. In the middle of the town convenient to walk to restaurants. Good to have hot breakfast every morning before starting our day. Cookies in the evening.
Great property, great staff, and great value. Location was within a short walking distance to everything in downtown Moab. Staff was very professional and friendly. Maintenance and housekeeping staff were also very friendly and professional.
A great place to stay. We stayed here in December 2016 and it was very comfortable with a few minutes drive to Arches National Park. Great location - close to everything in Moab. They also had a good breakfast.
For starters, the best part about this hotel is, well, everything. First, it's the premier location in downtown Moab because you can walk to practically every shop and restaurant--with the exception of our favorite restaurant down the street, the "Moab Brewery." The rooms were clean, modern and well appointed, with a nice pool, and laundry facilities (for all that dirty laundry from hiking).They even have free bike storage. And there's a full breakfast served every morning--with hot eggs, bacon, sausage, oatmeal, cereals, you name it--and you can make your own waffles too. Kudos to the staff at the front desk who took care of us with kid gloves. They changed lightbulbs in our room; they recommended trips and vendors for jeep rides, etc. And every recommendation they made was spot-on terrific. They even booked our trips for us so we didn't have to deal with it. We just went and enjoyed. We will stay here when we we return to Moab next May.
Recently used the Canyonlands Inn in Moab as our base to explore Arches and Canyonlands, as well as the slickrock in the area. Very enjoyable stay; the staff were all very friendly and helpful during our stay.
Highly reccomend for couples/ family. Chocolate chip cookies at desk nightly and breakfast was wide range. Something for everyone. Location was perfect for walking to restaurants and gift shops. Great folks.
First of all, there are two Best Western Plus hotels in Moab so make sure you are researching the right one. This one has a lot going for it, with the first being location. It is located right in the center of downtown within walking distance of many wonderful shops and restaurants. The other thing that is a plus is the fact that there are two sinks, one inside the bathroom and another just outside the bathroom. This came in handy with our family of four including two teenage girls. There are lots of nice outdoor seating areas including a fire pit located on the balcony above the hotel entrance. The outdoor pool/spa area was fantastic. Very nicely done with beautiful stonework and landscaping. Breakfast was good and the servers are very friendly and helpful. The downside to this hotel is the fact that it is a little older and the floors squeak and creak, making it a little hard to sleep at times if you're located on a lower floor, which we were. All in all this was a nice hotel that I would definitely recommend.
Very nice hotel. At bit older but rooms clean and staff was very helpful. Excellent breakfast offered with room. The views of bluffs surround the town and there are many options for restaurants in the area. Very close to Canyonland and Arches National Parks.
Very nice hotel. Rooms and bathrooms very spacious. Walk to shopping and restaurants. Front desk employees really nice as were all the staff. Breakfast was excellent. Special thanks to Lindsey at the front desk. Will definitely stay again
I was last here on a family spring break trip in April 2016. I had some business in Salt Lake City at the end of last week and the start of this week, and spent a few days in Moab hiking over the weekend. I stayed again at this Best Western Canyonlands Plus. It's very comfortable and quiet; the included breakfast was good (the scrambled eggs were actually tasty!); wi-fi seems even faster than on my last stay (I couuld send large emails very rapidly). This remains my favorite place to stay in central Moab.
This hotel takes Best Western to a new level. Everything from the beds to pool are luxury. We loved the HUGE hot tub after our many miles of hiking in Arches National Park. It is located in the center of town so there is no need to drive to eat -great restaurants and bars are located with in walking distance of the hotel. It was quiet and breakfast is included! I highly recommend this hotel.
The only negative I can come up with was the price but when you consider the location as well as the assistance and guidance of the staff in recommending activities, restaurants, and local watering holes that negative is overcome. Front desk staff was amazing to say the least. When checking in they noted the steps we would have to negotiate with all our luggage (there was a lot since we were on a 4 week national park excursion). We indicated the steps would not be a problem but by the time we got off the elevator on the second floor there was a maintenance person waiting with a luggage cart at the bottom of the steps and they took it from there. When we were heading out for dinner one of the staff members remembered where we were going (Zax's was a great recommendation) and handed us a discount coupon. This hotel is in the middle of everything with a nice pool and roof top lounge area (it is close to the main street so there is traffic noise in the outside areas). We would recommend this hotel to anyone that is in the area!
This hotel was in the best location, able to walk anywhere downtown. Rooms spacious, clean and comfortable. Front desk clerk helpful and knowledgeable about things to do in area. Made reservations for us for Hummer tour, which was fantastic and at Hill Top Grill where we had the best steak ever!
As soon as you enter you know this is a great hotel. Lemon water, coffee and cookies in the evening were a nice touch. The area above the hotel has great views and a nice breeze on a warm evening. The rooms are large and breakfast was a step above. The pool was nice, not quite warm enough but the Jacuzzi was great. Great location, right across the street from the visitor center. The staff were very helpful as well, if they did not have an answer they would find out for you.
Room, staff, location super. Breakfast was fine. The breakfast staff over the top. My 4 star rating is really due to price. This is a joe moderate hotel priced high. I guess demand. But don't expect high end. It's clean, comfortable but no luxury. We checked n after 7pm, Lindsey at the front desk went out of her way we could find dinner and got us settled quick n
This is a great place to stay. The restaurants were close by, we liked the sushi place on center st.the pool was great the service was excellent the breakfast was perfect!!! Super good waffles!! I would come again!!!
We choose this hotel because of it's location, quality of service, staff, cleanliness and room size. There are cheaper places to stay but they do not come close to the service this hotel offers. The Staff goes above and beyond, the location in central to everything, breakfast and parking add to the value and the room size is more than comfortable. The decor is updated and fresh and the roof top fire pit and heated pool finish he package.
We found everything about the hotel average. Nothing great. The one exception was the nice second story deck one could sit on and watch people. They even have a fire pit. Most of the reviews talk about noisy. The hotel is noisy because of kids. We were on the first floor. The people above us had two children that were bouncy off the bed and couch onto the floor. They would start at 6 in the morning. Then they would leave at 7am. At night they would bounce from 7 till 9pm. We complained and asked if the front desk would call. They said they would not because quiet time is after 10pm. I would never stay on the first floor again in this hotel.
I would definitely stay here again! Check in and check out very easy. Included breakfast that was hearty and lots of choices. The swimming pool was heated to 84 and the hot tub was great after a long day hiking!
I was flying out of Canyonlands Airport close to Moab after my "Mighty 5 Parks Tour". The last night prior my flight I stayed at this hotel. It was very clean and comfortable with great practical rooms and amenities; nice breakfast. I would not want to stay in any type of such hotels for a vacation because of location in town and noisy people around you at all times. It was high a quality stay for this hotel class.
I stayed at this hotel while touring Arches and Canyonlands National Parks, Dead Horse State Park. It is centrally located in downtown Moab. Restaurants and shops are withing walking distance or a short drive. I got a good nights' sleep each night in my quiet room. The free breakfast each morning was excellent.
We were lucky to be upgraded to a Family suite (1 King + 2 Queens + kitchenette) which was very spacious and comfortable. Nice pool, super-fast WiFi and decent free breakfast (although I'd rather pay for better food at any of the many nearby restaurants)
Unless you're determined to stay in a luxury B&B with a sofa in your room, Canyonlands Plus is the place to stay. Our family had two rooms, both large and spotlessly clean with comfortable beds and bathrooms with plenty of towels. Ideally located between most restaurants and shops. Friendly and informative staff. Decent breakfasts with varied choices, scrambled eggs, bacon, canadian bacon, home fries along with a large assortment of breads and muffins, orange and apple juice, cereal, oatmeal, yogurts. The kids loved making their own waffles and you can take breakfast on the covered outdoor terrace or inside. Bowls of oranges and bananas for the taking. The pool was large and clean and the substantially sized hottub was enjoyed by all. The only minor flaw was that there is an exit door next to the first floor rooms along the 124 wing and you had to remember to pull down the heavy curtain for privacy at night but would and will stay here again.
Every experience at the Best Western Canyonlands was exceptional. Check in/Front Desk/Concierge: The ladies at the front desk were exceptional! They offered suggestions for shopping and restaurants that were both local and enjoyable. They helped us book an amazing excursion and were able to get us a discount with it. They looked after my family and even reached out to us when we got home to encourage us to come back. Awesome customer service. Breakfast: This is a real deal breakfast. There are other hotels that claim a full breakfast but this one delivers. My only feedback is that I wish the food could be hotter, instead of just warm, but that is splitting hairs.
Family trip high desert and national parks excellent experience in Moab this is one of the more outstanding of the best restaurants hotels we stayed up I'd recommend it for family children as specially seniors if you request a ground-floor room
The Best Western Canyonlands inn is a great place to stay! Clean and quiet with a very friendly staff who go out of their way to make sure your stay is a good one. On-site bike storage, fitness room, pool and Jacuzzi as well! One of the best places to stay in Moab!
The hotel is in a perfect spot downtown, the staff were always smiling and friendly. The continental breakfast was great, they even have outdoor patio seating which is really nice! The breakfast staff went out of their way to dig us up some more fruit so that we had a snack to take on the Jeep trail. We will definitely stay here again!
We stayed at the BW Canyonlands over Easter Weekend for a quick trip with another family. We had five children with us ranging in age from 3-9 years old. We debated staying at this hotel or another that was a bit outside of town. We are so glad that we chose this hotel! Both of our families travel often and stay in hotels (I am very particular about the hotels we stay in), so we read reviews on TripAdvisor frequently before deciding on where to stay. Based on the reviews, this hotel seemed perfect, and it really lived up to that standard. Upon walking into the lobby, it was obvious that this hotel is properly maintained. There was coffee and lemon water always available in the lobby as well as apples and cookies in the evening. The apples came in handy for our hike in Arches National Park. The staff were pleasant and very helpful when we were planning our hikes with the kids, and they also helped us find restaurants and gave directions when trying to find the local park for the Easter Egg Hunt. The rooms were very clean and neat. I was worried after reading reviews that the walls were very thin and I would hear everything. I am a light sleeper and I don't sleep well if I can hear the other guests. Although we could hear people outside our room during the day (walls probably are a bit thin), we never heard anything at night, and we were all able to sleep. I don't expect much from hotel breakfasts, but the breakfast provided included items that we usually don't see included in the "free" breakfasts at other hotels. I loved that they offered not only scrambled eggs, but also hard boiled eggs. Fresh fruit (oranges) were provided, and lots of options for the kids like cold cereal, muffins, oatmeal, waffles, etc.. The kids LOVED the pool! The pool area looks newer (not dated), and the patio/pool furniture was newer too. We loved that we could walk everywhere. We walked to the local park for the Easter Egg Hunt and a few blocks for dinner. We loved going to The Spoke Restaurant which is right across the street. Arches was only a short drive away, and the 4-wheel activities were close as well. We will definitely be staying here again on our next trip to Moab!
Nesha was amazing and her customer service was on point. Everyone at the front desk was helpful and made our stay pleasurable. The rooms were spacious and clean. It was in the center of Moab and restaurant
Walking distance to local restaurants. Was a great base for visiting the local National Parks. Large room with King bed and sofa. Typical breakfast spread for Best Western, nothing fancy. Try the local thai restaurant.
The hotel is in a great central location, you can easily walk to restaurants, shops and the info center. The room was clean and very comfortable. We enjoyed the convenience and variety of the included breakfast which allowed us to get an earlier, hassle free start each day. Really nice pool and spa area with wonderful indoor & outdoor seating areas for unwinding with fellow travelers. We really enjoyed our stay and the cookies served in the lobby each night were a nice touch! Also close to national parks and other area attractions.
We were warmly greeted when we arrived and the friendliness of staff continued during our entire 3-day stay. Clearly the staff takes pride in the hotel. There's lemon water and coffee available in the lobby all day and cookies in the late afternoon. Our room was very, very clean and nicely appointed and I appreciated the sink outside of the bathroom. Parking is easy and free. There's a gas fire pit on the second floor with nice views. The breakfast is good with lots of choices and Mirabella made sure tables were cleaned after guests left. The TV in the breakfast rooms plays videos of National Parks from around the country which was so much nicer than having the news playing. Great location - an easy 4 mile drive to Arches. During park construction, Arches is open 7am - 7pm and don't get there before 7am thinking you will get into the line to get into the park. The park entrance is right off the highway and the highway crew will pretty much scream at you to keep driving and will not answer any questions. Okay - so now we know - sorry! Moab isn't a quiet town. There are lots of families and college kids so expect noise & hoardes of kids who don't particularly share the sidewalk (or trails). We came to Moab for Arches (just amazing) and loved the ease of getting to the park from the hotel. We will try to come again in the next few weeks to visit Canyonlands and I'd stay in this hotel again without hesitation.
Great central location in Moab, able to walk to restaurants, shops & info center. Staff was friendly, helpful and offered good advice on places to eat and things to do. Rooms were clean and very comfortable. Breakfast was fast with many options. Great outdoor spa and pool & really nice indoor & outdoor seating areas for unwinding with fellow travelers. Loved the cookies served in the lobby each evening!
Somehow this hotel just keeps getting better. The one con? No question, it's expensive. This was a father/daughter trip for mountain biking. We enjoyed our room early (we were allowed to check in a few hours early), the two tiered hot tub, pool, breakfast, and bicycle storage (very quick in and out) for a few nights. The location in town is ideal, seconds from Pasta Jay's, and just across the street from Eddie's and a nice sushi (Asian) restaurant. The staff were all friendly and helpful (seems like the management must be doing a pretty good job!). The room seemed new and was very clean, like all of the hotel. They still do evening cookies every night at 7pm (delicious!), along with providing a microwave and water with lemon slices in the lobby. Housekeeping even left us a few towel animals just before Easter. Very well done!
Room was comfortable and spacious. Great central location within walking distance to restaurants and for driving access to Arches and comfortable drive to Canyonland and other National/State Parks. Front desk staff efficient and accommodating. Excellent breakfast buffet with lots of choices. Coin laundry machines available for guests' use which is nice option for hikers.
We stayed 4 nights over thanksgiving weekend with 2 adults and 3 kids. This hotel is an excellent place for kids and the property is well kept. Everything was always clean and the staff was very helpful. Location was also great, right in the middle of downtown Moab so we didn't have to drive to have multiple options for dining out.
We always stay at the Canyonlands Best Western, they are in the middle of town and easy walk to restaurants and shops. They proved a safe parking for our trucks and trailers Rooms are clean and the staff are very friendly and helpful
This hotel is in a perfect location in Moab. You can walk to plenty of shops, restaurants and other amenities in the town. The hotel is very comfortable and clean. The free breakfast was ok and did the job. They offer some treats in the lobby like cookies ,very tasty ! We did not use the pool but it looked inviting .This is a perfect place to stay when visiting Arches and Canyonlands National Park.
Mom, dad and two grown girls stayed in a two-queen room while on vacation. Room was recently updated and had all the amenities you need. Shower, toilet and sink behind a door. Another sink across from the closet right near the entrance to the restroom which helps with so many girls in the same room. Location is right in the middle of Main Street shops. Was perfect for us.
We enjoyed our stay here--comfortable rooms, well-maintained facility. There is a lot of attention to detail. One of the hotel's best features is its location. You can walk to several good restaurants.
My daughter and I stayed here 7 nights while we visited Arches and Canyon Lands National Parks. Very clean rooms, friendly service and within walking distance to just about everything in Moab. Reasonably priced with a good free breakfast. We would definitely stay here next time we visit Moab.
My granddaughter and I arrived at the Best Western Plus Canyonlands in Moab after a harrowing experience (I hit a deer) and no transportation to Salt Lake City. The extremely courteous and helpful staff helped us get organized, arrange transportation, and get us and our considerable amount of luggage to the bus stop. The accommodations were clean and attractive. The best hotel breakfast on our trip!
The Best Western Plus Canyonlands Inn in Moab will not disappoint. It is a great facility with amazing customer service. They will go out of their way to make your stay both comfortable and memorable. Will, at the front desk, went out of his way to help me when I noticed that I had forgot a needed item (my belt) and was running late for a meeting.
Handy location in downtown Moab (which seemed very charming). Lobby very nice with lots of treats and beverages, excellent staff. Room was very pleasant and comfortable. Fantastic hot tub, really unique and super fun in the freezing cold. Typical but pleasant breakfast. Walking distance to lots of downtown amenities.
Check in was very easy and staff friendly and helpful. Room was spacious and clean with many amenities. Bed was comfortable and clean. Decor was modern and comfortable. Our stay was comfortable and restful.
Professional, helpful, friendly staff. This hotel has the best breakfast of any that I have ever experienced. We have traveled extensively throughout the world and have never had a more enjoyable experience, from check in through check out. I would recommend this facility to anyone visiting Arches and Canyon Lands National Parks.
Very nice modern hotel right in the center of Moab perfect for walking to local shops and restaurants. Also a short drive to Arches Park entrance and other attractions. Clean spacious and quiet rooms with good amenities. Free Parking and wifi and pretty good breakfast. Highly recommend, would stay again.
While the hotel is a bit dated, its location could not be better. From here you can walk to restaurants and shops in quaint Moab. Arches National Park is about 5 miles away and will require 2 or 3 days if you are in this area. Nothing here beyond normal expectations of a chain hotel in this category (e.g., free breakfast, free wifi, cookies in the evening in the lobby, etc.), but the place seems to be well maintained and the location very convenient.
Stayed 2 weeks and am thankful we booked here. CLEAN! HELPFUL Employees! Great location so we could hike all day, get cleaned up and walk to several places for dinner. The breakfast crew guys were quite nice. We give this 5 out of 5 and happy to do so.
Clean and spacious room with attentive housekeeping and front desk staff. The breakfast room would get busy and crowded during peak times, but the staff kept it clean and the tables accessible. The pool and hot tub were clean and wonderful to use after a day out in the national parks. The hotel is located in the middle of town and was easy walking distance to many restaurants and shops. Definitely recommend this hotel as a base of operations if you are visiting Moab and the surrounding national parks.
I would recommend this hotel for anyone that is in the Moab area. Very clean and comfortable. It had everything I needed to stay on top of business while I was there, and the location was in the middle of town, very convenient to everything.
typically, i'm not a big fan of hotels. i'm more of an airbnb person but i stayed here because my friends picked it for our weekend trip. i'm not sure what people are complaining about because it's clean, cookies every evening at 7pm, centrally located in moab with easy access to the nps', and free breakfast! we were right by the breakfast room and didn't even hear a peep so maybe we got lucky. the only "complaint" i have is the pull out was severely uncomfortable but when is a pull out every comfortable? the staff was awesome, friendly - they were attentive in giving us extra pillows, blankets and towels. A++++
Loved it here, wish we had been staying longer. The hotel is on the main street in Moab but there is plenty of parking and more than one entrance depending on whereabouts in the hotel your room is. We were on the ground floor and whilst we didn't have a view to speak of, the room was one of the very best we had on our tour. We had loads of space, the room was well equipped and very clean and also lovely and quiet. We had been left vouchers for a nearby restaurant and trading post, both of which we took grateful advantage of and there was plenty of information in the room as to local attractions, places to eat etc. Breakfast was included and this was also excellent (they have a waffle maker - yay!) and the staff were continually checking the food was fresh and hot and plentiful. You can sit out on the balcony as well as inside. There is also a swimming pool here but I didn't get chance to use it, sure looked good though. Apart from the above, the location of this hotel is fantastic. You are just a few minutes away from Canyonlands Islands in the Sky District and Arches National Park, both of which are awesome. (Be aware that to visit the Needles District you need more time as it is quite a way south - we did this en route from Monument Valley). Moab itself is a lovely place with lots of restaurants, shops, gas stations etc. We will be back!
I booked this hotel because it seemed the nicest available in the area and with a good breakfast. While I thought that the rate was overpriced for the type of accommodation ($200 w/taxes for one night), it had a good breakfast, pool and location. I would have rated it higher but the location is not good if you have light sleep. I asked for a quiet room and they gave me one that faced a back road, parking lot, garbage cans and a self storage. Needless to say I didn't get much sleep...and they told me that this was the quietest room they had! So, make sure to bring some ear plugs if you stay here (as they don't have them at the front desk).
A good location fro both Arches and Canyonlands. Despite being in the centre of Moab it is quiet ( we had a ground floor room). Room is pretty standard motel fare but does have a bath as well as a shower. Real plus after all those hikes. Cookies and coffee available in reception - where a smile would go a long way! Breakfast yes is on paper plates and plastic cutlery but it is included which is great for early starts. And it is a pretty comprehensive affair including make it yourself waffles. Free parking
If you are looking for a comfortable, clean, central location in town, this is it. Within walking distance of everything in town. Most of the staff is helpful except for a few at the front desk. Everyone else was great. Wi FI worked really well. Never had a problem. The rooms are Quiet and very roomy. We had a double Queen and it was pefect.
Despite being downtown we did not find the hotel noisy at all . It is very modern and comfortable . Very pleasant staff . Our room was very nice and we had all the things we needed for our overnight stay . Best of all it was a free night paid with our points ! Would recommend .
This hotel has a prime location as well as great facility. Ample parking, and great (included) breakfast. The hottub and pool are also fantastic. Will definitely stay here next time we're in Moab. Minor Complaints: The HVAC won't let you just run a fan for some whitenoise, and the lights won't stay on in the bathroom etc. Yes I know this is to save energy, but come on, I'm paying to stay the night and use these things, let me use them how I want to.
Our experience at this hotel has shaken by belief in the Trip Advisor community. We'd never been to the area before, so I spent quite some time reading all the various reviews, pricing out the various hotels, and hoping for the best. I agree with another reviewer- this is more like a Best Western minus than a standard or plus. We knew it as soon as we drove up. Yes, it's in the heart of Moab- so if that kind of location is what you're looking for then this is for you. However, we were first turned off by the less than desirable looking person checking in before us and spitting out his snuff in front of the hotel. We walked in and were amazed that after going to the 2nd floor for our hotel we had to go a few steps when we got down the hallway. We always check out the room before we bring our luggage up- so we couldn't figure out what kind of hotel designs their floors like that!!?? We didn't have to think for too long about how we were going to carry our luggage down those steps, because as soon as we got into the dark & dingy room, looked out the window to see what kind of view of the beautiful mountains, only to see more undesirables carousing the parking lot, we knew there was no way. The room was very spacious, and the bathroom seemed clean, but it was decorated all in black and dark colors, and there was no way we could even open our curtains to let some light in, that's how creepy the parking lot appeared. Well, I must say the front staff was very accommodating and agreed to refund our money. And because of that I really did hesitate to write this review, but then I remembered that if we had known what to expect in the first place, we would never have booked this hotel. We ended up staying at another hotel, which was 2 miles outside downtown Moab, right near the entrance to Arches, and was surrounded by the beautiful mountains- and for only $10 more than we were to pay at the Best Western. PROS: centrally located in the heart of downtown Moab CONS: dated & dark decor, WAY too expensive for the quality (it was a $75 hotel- NOT the $175 rate we were quoted to pay)
Our stay in our suite was very enjoyable. The windows open, which allowed fresh air in without running the fan (which is loud even on low) and the refrigerator was quiet (a great relief and unusual in my experiences with hotel fridges). The staff are genuinely friendly and helpful. The place is clean and convenient. Be aware that the luggage cart won't go directly to some rooms because of stairs in the second floor hallway.
Great hotel located in the heart of Moab, at walking distance of shops and restaurants. Friendly staff at the reception, quick check-in. Our room was large, had a couch and a lounge chair and fridge. There is a wonderful covered patio with a firepit on the second floor from where you have a nice view. The breakfast bar has a large variety of cold and warm items. Would definitely stay here again.
This lodging is located right in the middle of town, very convenient to all shopping (such as it is), restaurants, etc. It is very well maintained, is clean, the staff is helpful and alert to everything. The rooms are quite large, especially with two queen beds. Breakfast is excellent, well presented and coffee is available at all times. Our only issue is that one must not take a room over the pool, which doesn't close until 10PM when the entire pool area is locked. It can be quite noisy at times. Other than that this is an excellent choice for a visit to Moab. On busy weekends, however, it can be pricey, with rooms around $300.
I liked the fact it is the busy part of town surrounded by restaurants and stores. The room was lovely and a great free breakfast included plus $62 less than the Hampton Inn nearby. The view from the hotel are fantastic.
Great Location. A step up from the Best Western across the street. Rooms are more modern and feel more open & spacious. Closer to the best restaurant in Moab: the Desert Bistro. My one complaint is that the AC is incredibly noisy!
Lots of restaurants in this cozy town, all within easy walking distance to hotel. Our room was large and well-appointed. Wall art and appealing furniture reflected the western surroundings. Big plus for the bathroom, with automatic lights and two counters. Couldn't ask for a better beds and adjustable reading lights. A pretty good breakfast buffet rounded out an enjoyable two-day stay.
lovely facility, great location, professional and friendly staff, and numerous environmentally friendly products and practices. our stay was pleasant and comfortable. recommend this hotel very highly!
I was with a road bicycling group spending 5 days in Moab, Utah. The hotel was centrally located and easy to get on the road. The hotel also had a secure room to keep the bicycles. The breakfast was great. It was easy walking to most of the town, i.e. restaurants, stores.
We had a room on ground level with two nice queen beds. Big, good bathroom, nicely decorated. The staff is friendly in a non intrusive kind of way. The letdown here is the breakfast, we ended up buying our own bananas and fruit to escape the usual over cooked eggs, greasy bacon and poor bread, without speaking about the industrial jam. To top it all, all that is served on plastic bowls and plates together with plastic cutlery. Worse than camping ! I would suggest you negotiate a better rate without breakfast and you eat somewhere else. The resident restaurant Pasta Jay is also a let down. It looks Italian with the squares tablecloths but that is where it stops : come back la Mama !
I recommend this hotel, it was clean, renovated, ideal location, good breakfast. We found the beds to be worn out, and did not sleep very well during the 3 nights we were there. The rooms are very large, but feel dark. The hotel put super bright light bulbs, but I think the problem is that the room is long and narrow and not much natural light flows in (no big deal, you are only using it for sleep). If you can live with the price, you wont have any other concerns staying here.
We had the pleasure of staying here for 3 consecutive days. I wish it could have been more. The Best Western is situated in the heart of Moab with proximity to retaurants and shops. There is a supermarket nearby but it was a little too far to walk. Your nice experience begins with the extremely helpful staff on the front desk. Every one was welcoming and was a pleasure to deal with. They have been trained very well. There were no safes in the room but the Front Desk will lock up your valuables in their safe. There was lots of parking perhaps because there were bus tours staying there. Several parking spots even had chargers available for electric cars. The pool area was cleaned regularly and the pool attendant was cheerful too, despite all the bright yellow Cottonwood leaves that fell from the surrounding very pretty trees. The hot tub spa was clean and inviting too. Rooms were excellent in every way. Cleaning staff were evident as they vacuumed carpets and so on. The place was always clean and inviting. The breakfast buffet was superb with lots of choice of everything you might want.I particularly enjoyed the fresh cut fruit bowl. It was also good to observe the cook behind a partial partition preparing the eggs in a very sanitary kitchen area. This is really a very fine place to stay. There was a very comfortable patio on the second floor. On the south side, it overlooked the pool. On the north side, a pretty gas fire pit was available to take the chill out of the night air.
As a party of 4 we all had a great time staying at the Best Western Canyonlands. The hotels location is perfect! Right in the heart of downtown Moab with easy access to all the restaurants and shops. The lobby is a good size, check in was fast. They have cookies at night and a lemon water cooler. The room was a large size with a nice bar/fridge area. The bathroom was spacy and the additional outside sink helps when there's a few people sharing a room. The breakfast was one of the best I've seen for a Best Western. Tons of options, there was an actual cook and you could smell the freshness of the food ( not powered eyes). Fruits, juices, cereal you name it. The pool area was super nice and the hot tub was a must after a day of hiking. The only thing I thought was odd is that on the floor of the rooms there's 4 stairs after the elevator and in the hallway which makes it interesting to get the luggage, etc. But it was so big deal.
This hotel is within walking distance of every place we needed. Across from information center which was great for us. Good breakfast, friendly staff. Great hot tub/spa. I never use these because I'm a germ-a-phob but this one was clean and was inviting.
Love this place and it is home from home. The staff are amazing and very helpful with any questions! And we had a few !!! it is perfectly located to see all of Moab. The breakfast is included and the coffee 24/7 you can park virtually outside your room to. A huge plus when you have a ton of bags to carry. Would def stay there again.
The girl Lindsey is great at front desk I've stayed all over the world 5 star places this is one of them customer service tops food the best but what makes the place is the people.. best western should really take a lesson .. thank u Lindsey
I booked a a suite .I cancelled my reservation over a month in advance but the property refused to issue me a refund and charged me $350.00.I went to the hotel and and spoke to the manager and they were very rude and refused my request even though I had a phone record showing I placed the cancellation call. I would never ever book there again.Be careful
Very good experience with no problems. Extremely comfortable room and bed. Breakfast was one of the best I have seen and enjoyed for a complimentary service. Great location in the heart of Moab. Perfect choice for proximity to Arches and Canyonlands National Parks.
My wife and I stayed here in early October on a hiking trip to Canyonlands, Arches and Dead Horse parks. The location is excellent, close to a number of good restaurants, Jeffreys if you want to spend a bit more and get an excellent steak and Miguels for outstanding Mexican food. The rooms were very nice, large and clean. The staff was excellent, providing some good advise about restaurants, etc. The breakfast buffet was fine, with a range of choices.
We were really happy with all aspects of this hotel, especially the very helpful staff. The location was great and the pool facilities were wonderful. All in all, we thought this was a great place to stay in Moab.
Had two mites hear @ best western canyonland very centrally located. Had a 2 bed room ,very roomy &a clean had a nice Electric outlet on nite stand . Had a free brakefast with was very good. Also had washer & dryers in basements.
Spacious well equipped rooms, very clean. Well located for the National Parks and easy walking distance to shops and restaurants. Breakfast is however not great , self serve, with eggs and bacon ready cooked in hot buffet servers. Bread and croissants not particularly fresh but we found this everywhere. They use paper plates with plastic cutlery, which is not pleasant to use . These all go into waste as Moab apparently has no recycling.
The hotel is in a great location, conveniently located within walking distance to numerous restaurants. It is only about 5 miles from Arches National Park. Our room was very nice, roomy, and modern. Unfortunately it was by the swimming pool on the ground floor so it was very noisy until about 10pm. The bathroom wasn't completely spotless, I found a few hairs presumably from a previous customer. Also, I neglected to ask about the fees so the final cost was a bit pricier than I had expected. Aside from the temporary noise and the unexpected price, though, it was a very pleasant stay.
We had a very nice room, clean and quiet. The breakfast at the Best Western was also good, you have everything from fruit and jougourt to American breakfast. The room was clean and nice with a confortable king bed. You can walk to all the restaurants and you can park your car at the hotel for free. I would recommend this hotel in Moab!!
I was extremely impressed with the Best Western in Moab, Utah. I would highly recommend that you contact them first for your future plans and travel. The staff and amenities were very good. Great location and great parking made my stay very good.
We travel a lot, domestically and internationally. This is one of the best hotels in it's price range and for its location that we have seen. Great rooms - the family/double room suites are one of the best we've seen anywhere in the world in terms of value for money. Breakfast could be lots better though, in terms of selection and service.
We were surprised at the quality of this hotel and location. Exceptionally decorated and very spacious rooms. Location is in the center of town ... Walk to everything. Free breakfast is above average. Oversized hot tub.
Excellent hot Breakfast. Warm greetings from staff. Very clean rooms. Easy travel to Arches National Park and Canyonlands National Park. Also did Jet Boat ride on the Colorado River and visited the Anasazi cliff dwellings.
Consistency is the word that best describes Best Western and Canyonlands BW was just that. I enjoyed the central location in the heart of Moab, UT, close to parks and activities. Room was clean and comfortable and nicely decorated. Good breakfast selections, but could use a little extra room for additional tables as there looks to be a lot of tour busses in town,
My boyfriend and I recently stayed here for three nights from 9/5-9/7. We were in Moab to visit Canyonlands & Arches National Park and selected this hotel due to its central location and reviews. This hotel provided the best housekeeping service of all the 7 hotels we stayed at during our 2 week vacation in Utah. They even ensured that our ice bucket was emptied with fresh plastic bags each day. The room was very spacious and clean. What I enjoyed best was having two bathroom sinks, as it gave us a lot of room. I also noticed that four individual reading lights were mounted on the backboard of of both beds. This was a nice touch and allowed both of us to get the lighting we each needed. The location of this hotel is also fantastic. It's right in the heart of Moab and next to several great restaurants, shops and bookstore. Third, the dining area on the second floor was very relaxing You could select from regular tables, family sized tables and cushioned chairs at the end of a busy day. And the complimentary breakfast was very tasty with convenient hours. The only thing I disliked was that the floors are split level and had 2-3 stairs to go down. This made it difficult when you have lots of luggage, as you can't go too far with the luggage cart. The staff even allowed us to keep our luggage there after we checked out. We wanted to get a few morning hikes in at Arches before we left Moab and were concerned about our car being broken into. They accommodated us and were so gracious about it. I recommend this hotel and hope to return back again one day!
Great stay at the Best Western Plus Canyonlands. Friendly staff, good breakfast which you can enjoy outside on the patio. Great swimming pool too and right in town, just steps away from restaurants, bars and shops. Moab is a great destination to visit! National parks are awesome!
We stayed 4 nights while visiting Arches and Canyonlands Parks. We had the presidential suite and it was perfect. Large, Very clean, it looked like it has been renovated recently and the kitchenette was sparkling. The bed was comfortable, there was a huge bathtub in the bedroom and a shower in the bathroom. You could take your breakfast on the rooftop terrace with gorgeous views of the mountains. The breakfast itself was what you can expect in BW, no complaint there. The laudry room was clean, we hat no problem with the washer and dryer and there was even a couch with reviews. The pool was not very big but enough to unwind after a super hot day sightseeing. The staff was very nice. The town itself is very cute.
We enjoyed the comfort of the room after a day of hiking. We also enjoyed walking to the local restaurants in the evening from the hotel. The breakfast offered many choices. The pool and hot tub were a plus!
The room was good, felt that the bead spread dated the location...need new ones. The bed was good though and everything worked well in the room. The floor is not carpeted and using a white hand towel on some water on the floor I found out it was not the cleanest. We used the laundry where they had two wash machines...one was broken. They need new equipment, really old. We used the hot tube...really hot and very clean. Pool looked good, but we did not go in. The breakfast was excellent, no reason to go to a regular restaurant, the food was very good. Great location too, shopping and other restaurants just across the street. And the entrance to Arches National Park was about 5 miles or less...very convenient. Overall a great four day stay exploring the local State and National parks.
The Best Western was a very comfortable, centrally located, and clean hotel in downtown Moab. The "restaurant" was in an upstairs in an open area with access to the rooftop lounging and used only for this fabulous breakfast each day. The hot tube was very large! The staff were extremely helpful and always very friendly. We used the laundry room in the basement and had no issues (the dryers actually dried your clothes fast!)
Nice job here. So impressed with how really clean our room is. Every single corner of the bathroom is as if it's brand new and no one else has ever been here. Pure white tub and sinks. Motion lights, reading lights, and good lighting in the bathroom. Large room and a really large and comfortable bed. To top it all off, the staff here could not be more friendly. I had a problem with the t.v. Remote and it was replaced in just Minutes. The only thing that could make this better is a vanity mirror and Glass glasses. I'd visit here again in a heart beat. Thanks??
Good location in town. Nice staff. Clean. Understaffed for breakfast. We were there two nights and found the breakfast area very crowded and needing food replacement both times. Our room was pleasant but only if the shades were drawn as it was on the main route to the nearby swimming pool with large windows taking up most of the wall and we lacked any privacy with raised shades so please pick your room and avoid the pool floor and close view of the pool or you will be living in a dark cave. Having said that, It is probably the best place in town to stay with proximity to restaurants and places of interest. Moab rooms cost more than those in nearby towns, but there aren't any nearby towns, so don't expect bargains.
Very nice hotel...loved the location..loved the staff...however it was pricey but so were all the other hotels in the area. The hotel had many outdoor patios...one at pool side, one looking down at the pool, one looking to the main street looking also at the mountains, and the other one looked to the North, West, and East with a fire pit! Awesome way to watch the sun rise and set!
We stayed at the Greenwell BW as well so I can compare the two. This one is the nicer appointed of the two. Bigger rooms with nicer furniture. We did not use the pool at Greenwell. This pool was very nice. Hot tub was big and hot. Pool area had chaise lounges and plenty of towels. The breakfast area was up on the top level and had open area seating with a fire box area. It was really nice. The breakfast was average. Eggs, meat, yogurt, waffles, etc. Nothing too exciting but satisfying none the less. There was a little kids playground out back. Maybe 5 and under as it was small but it would give the kids something to do. The location is right in downtown so no driving to shops or dinner. Parking was included. Again compared to the Greenwell this is the nicer BW but the Greenwell is a fine hotel as well albeit without the extra features. Either hotel will provide a good nights rest so pick one and enjoy a Best Western in Moab.
We stayed here for two nights and really enjoyed the quality of the room and bath, sitting area, refrigerator and two sinks. Great central location, yet very quiet. Comfy beds. Large room. Nice breakfast.
We stayed in the large suite with private balcony overlooking the main street. It had a partial kitchenette with sink, microwave & refrigerator/freezer with ice maker. one room with king bed & second with two Queens, both very comfortable & nicely decorated. the only draw back was there were only stairs up to the room no elevator. Otherwise it was a great experience & Pasta Jays restaurant was great. The breakfast was delicious & you could eat on balcony outside for a great view.
This hotel is of a decent quality and certainly the best in town. Pool area well kept and nice, breakfast is a bit of a bun fight and the plastic cutlery and paper plates match the quality of the breakfast but there are plenty of other places to eat nearby. Room spacious and bed comfortable. Wifi pretty good.
The staff was extremely helpful and considerate. A guest complained about music from the business next door and the front desk called over and politely asked the business to turn down the volume, which they did! I was suffering from an injured leg and they were very accommodating by putting me in a room that didn't require a lot of steps. The property is well maintained and the pool area was immaculate. I would definitely return on any trip to Moab.
Moab is a RIP-OFF. Don't get me wrong, Arches National Park is awesome and very beautiful, we just stand in awe of what nature was able to create, but all options of lodging in Moab are soooo expensive that you end up with no choice of having your money's worth except for location. This best western in an average location would've cost at least 1/3 of what actually ended up costing. The staff was super nice, the pool area is great, breakfast also was pretty good but it was very expensive for what if offered after all.
Clean, Clean, Clean Friendly and helpful Staff Large rooms Crystal clear pool Wrap around, second floor sitting balcony Breakfast outstanding - large variety of foods Workout room and laundry great Evening COOKIES ! Plenty of towels in rooms and pool-side We travel US and Europe and this Hotel is one of the best we've experienced.
This is a really good choice for Moab accommodation. It's so central that everything you need is close by, there are plenty of food options nearby and there is plenty of parking onsite. Our room (229) was clean and well set up and quiet. The buffet breakfasts were good, with quality eggs and ham etc that we haven't found in other Utah stops. The breakfast staff were helpful and were on top of a busy service. Nathan at the front desk was very helpful to us in sorting out some wifi problems we experienced. All in all a good 3 night stay and we'd recommend it to anyone wanting to be in that wonderful area.
Definitely a step up from the standard Best Western hotels. The rooms are more spacious with better quality furnishings etc. We had a ground floor room which faced the car park. Not a problem as we were only in the room for a few hours. The hotel had a nice outdoor pool, a verandah wrapped around the main hotel building with loungers as well tables and chairs. Nice.
Great location, very nice staff. Good breakfast, with an outstanding deck area upstairs/outside for eating. Decent pool area, fitness center. Walkable to pretty much everything, and an easy drive to the parks. Only issue was the noise of people above us one night -- and the hotel offered to move our packed luggage to a room upstairs while we were out! Worked out great.
Was at last minute plan to stay here with out reservation, front desk lady was so helpful and we ending in a suit beautiful and comfortable. I high recommend this property near everything and great breakfast. Thank you so much !!!!
Wonderful hotel and staff. Convenient location in downtown Moab allowed us to walk to shops and dining. Staff provided great tips/input on places to dine. We were able to extend our stay another night and keep the same room. Breakfast buffet was very nice.
We travel frequently throughout the year and always try to stay at a Best Western hotel. The rooms are always clean and breakfast is always great! The beds are the most comfortable we sleep in at chain hotels. I even take a bath instead of a shower because the tubs are clean and inviting.
Cool, quiet easy to access. Actually, amazingly quiet when you consider the downtown location. VERY accomodating staff - we were able to check in at 3:00 pm in plenty of time for our Arches tour. Navtec Expeditions will pick up here so you don't have to fight the traffic or parking for their tours. We definitely got a very good nights sleep!
This is a modern, clean, comfortable and busy hotel right off of the main street in Moab. We loved the location. It was very convenient to so many great sites in the area: Arches National Park is just several miles away. Canyonlands National Park and Dead Horse Point are a 30 minute drive. The main street of Moab is filled with great restaurants and interesting shops. We loved being able to walk to everything in the town. Our room (2 queen beds) was quite large and had a microwave and refrigerator and coffee pot. The beds were comfortable and , even though the hotel was completely booked, the rooms were quiet. I had a little trepidation when we were given a room on the ground floor overlooking the parking lot because I thought it might be very loud in the evening. But it was not. Moab is a quiet, peaceful town and also the walls seem very well insulated at this hotel. Breakfast is served upstairs on the balcony. There was plenty of space to accommodate everyone and lots of things to choose from on the buffet. They also have a nice pool area with a jacuzzi. This area does seem a little small for the hotel's customer capacity. All the staff we encountered were friendly and helpful . I would definitely return to the Best Western Plus Canyonlands Inn on future trips to Moab.
I stayed in this hotel for 2 nights and it was perfect to explore the Moab town and the surrounding parks. Its proximity to local restaurants and supermarkets was ideal after having spent a long day in the parks. The staff were all welcoming, the postal service was very helpful, and breakfast, although simple and perhaps lacking in some flavour was open early and had a good range of produce. The rooms themselves were large, very clean and quiet. We made use of the fitness suite and laundry services which were equally clean and very useful. Would highly recommend.
I do a lot of research when I choose a hotel. This place was not my first choice. This Best Western was available and had decent Trip Advisor reviews so I kept checking it out. I chose it because it looked like a lodge of sorts and it had an outdoor pool right in the middle of downtown Moab. It ended up being a really fabulous choice. The only downfalls were that the lobby is really dated compared to the exterior which at first made me very nervous. It also had a funky system in which depending on where your room was you may have to go up and down a few steps and can't roll a cart to your room. BUT the room was wonderful. It was modern, super clean and had a decent sized window so you could get some natural light in the room. The breakfast buffet was really great and you could sit on the patio and enjoy breakfast. The pool was chilly, but in a pretty setting and the hot tub was honestly the largest hot tub in any hotel I've been to. The staff was very personable as well as had good knowledge of the area. I definitely recommend this place! Enjoy!
This was a great Best Western Plus. It was roomy, new, had every amenity imaginable. The rooftop porch is amazing with a fire pit, cushioned chairs and pillows and a gorgeous view of the sunset. The air conditioner was slow to respond and noisy during the night but otherwise it was an excellent experience.
This hotel is perfect for those wanting to visit Arches national park. I was pleasantly surprised by the large rooms, strong wifi and comfortable beds. I would highly recommend this hotel for anyone looking for a restful nights sleep and conveniently placed hotel whilst in Moab.
We stayed here for 4 nights and had a lovely experience. It's right in the heart of Moab so you can walk to shops and try different restaurants without driving. It has a swimming pool and a big hot tub with lounge chairs. Our hotel room was spacious with 2 queen beds and a couch and a breakfast buffet was included. Staying in Moab is so convenient to the entrance to Arches National Park which was our main reason for staying there.
Our stay at the Best Western Canyonlands was comfortable and enjoyable. The staff was friendly, the rooms and lobby were big and very nicely done. The proximity to Canyonlands and Arches were a big plus.
This is a great little hotel. Rooms are clean spacious, bathroom wasn't cramped. Served all our need and is conveniently located in Moab. At the center of main dining and shopping area, it's perfect for walking and enjoying this fun little town. Also a shot drive to Arches.
Great hotel, staff very helpful! Clean large room. In down town area. Close to nice restaurants, next door to 2 different ones. Would stay here again! Bed very comfortable! Very quiet as well. Recommend highly. Nice outside sitting area too!
The hotel was very clean, has great sunset views from the balcony and the location within town is wonderful! Lots of restaurants and pubs within easy walking distance. A bit pricey and our room didn't offer a view of anything but the parking lot. Unfortunately, we found the staff to be unfriendly and not overly helpful when asked a question. We will be back to Moab next year but are thinking that we will stay elsewhere.
The location of this hotel is perfect when staying in Moab. Walking to all of the restaurants and shops after a long day of hiking was the highlight of our stay here. Our first floor room was large and comfortable. Our room wasn't fancy, but it was clean. Looks like the hotel common areas may have been updated or upgraded fairly recently. The pool area is well done. We used the pool a couple of times during our stay and enjoyed the oatmeal at breakfast each morning. Good to know that if I ever get a Tesla they have charging stations :)
We stay more than 2 months a year at hotels and the way we are treated by staff is very important to us. The hotel is clean, and they have an awesome upper patio that you can enjoy the Moab sunset from. The rooms are nicely decorated and the fitness center is your 'usual hotel fitness center'. Lots of dining options available within walking distance. I love Moab and we will be back but will check out other hotels for my next stay.
Very good location. Close to restaurants and shops. 10 minutes by car to Arches NP. Rooms were ok, but do not expect too much. We did not like breakfast. There is no restaurant in the building of the hotel, but you will find several restaurants very close.
We have been there for 4 nights, great size of beds, rooms, nice friendly and helpful personal. Breakfast swell really good. Beautiful area around the hotel, I mean swimming pool, terrace, lounge, fitness etc.. Really the cleanest hotel I have been in. :)
This Best Western was a very friendly and comfortable place to stay. Inside and out, this hotel was very nice and updated. The hotel staff were all very friendly and helpful. Wonderful breakfast. Situated in the heart of town so very nice to walk around to shop and eat. Keep up the good work Best Western Plus Canyonlands in Moab. Loved the town also and Arches and Canyonlands National Parks are amazing.
Good location and nice hotel with upstairs restaurant with balcony. Central to Moab, easy to get to Arches, Canyonlands and Dead Horse State Park (this was a great place to go and only $10 entry). The area is fantastic - we stayed here two nights can got to see sunsets and do lots of walking. Staff were helpful - we arrived early so wandered around the town to get our bearings until the room was ready. Rooms were large, well equipped and comfortable. Breakfast was a buffet - fairly standard choices but enough to enjoy including cooking your own fresh waffles.
Located in center of town, close to cafes, restaurants and shops. Clean, updated decor, good bed and linens, good wifi throughout. Front desk staff warm and respectful. Breakfast OK, pool mediocre. I'd go there again - after checking for other, less expensive alternatives.
Hotel was clean, pool was great and the beds were super comfortable. The breakfast room was roomy clean and had everything a person could want. There were even cookies in the lobby every evening. The location was close to just about everything.
This 2 story hotel has a pleasant holiday atmosphere. The rooms are large with, in our case, 2 queens, tv , fridge, desk and seperate sitting area. Bathroom is 2 parts: shower/bath with toilet and sink ; extra sink with mirror, hairdryer and cupboard with ironingboard. Rooms are very clean, they have a lot of lamps, nice deco and of course airco. They really convey a warm atmosphere. Try to get upper floor rooms so you dont hear the upstairs neighbours walk /run/jump! The beds are very very comfortable with super matrasses and lovely cosy comforters. It was the best sleep sofar. Breakfast is complementary and good, with fresh fruit and the usual food. The breakfast room is on the 2nd floor. You can have your breakfast indoor, but also on the terrace overlooking the parking or, around the corner, the swimmingpool. The pool also has a hot tub. There are some 10 sunbeds and they are very comfortable. The hotel offers fresh chocolate chip cookies every evening. The restaurants on main street are accessable on foot. We really liked this hotel, it gave us the possibility to relax after 2 weeks of heavy travelling.
We came to Utah to visit all the National Monuments...this hotel was completely suited for us! The room was just lovely and the staff was amazing especially when we checked in late, you would think they would be tired...we were for sure but we were greeted by a very very happy person! Breakfast was Best Western delicious and the kitchen staff were so warm and friendly, of course it is always a hoot to see the kids go for the waffle machine. Thank you for always having clean rooms and being accommodating!
Great place to stay at while in Moab. Great location in city center. Spacious rooms equipped with all the amenities one needs while traveling. Nice upstairs terrace open to all guests. Very friendly staff, always chilled lemon water and coffee at the reception. Small yet cozy outdoor pool.
Was expecting ok motel in remote Moab. Not!!!! Canyonlands was a great hotel with everything first rate. They even had a laundry in the basement. Had to be the best place in town. Great location. Close to yummy restaurants and multiple coffee shops. Enjoy!
Great choice for hotel/layover in Moab. Clean, great location, quiet, and great front desk staff. Room was quiet and updated. Slept great and kid loved the breakfast. Look no further if you're spending the night in Moab.
My daughter and I stayed here two nights mid summer. It's location was great, right in the middle of town. We walked to restaurants and tourist shopping. My daughter enjoyed the pool in between other adventures. It was close to both Canyonlands and Arches. The room and breakfast was as to be expected from a Best Western. The price was a bit steep but we were paying for location as much as services.
I traveled far, and with great anticipation, to see this magnificent part of the world. The hotel was average - at most average/plus, but nothing special. What was most disconcerting was the intolerance, in general, to a woman traveling alone with three young kids. The pool was mediocre, and the hotel had little more to offer. Staff were cold and I had the feeling they were always a bit put-out when it came to the kids - not what I was expecting from the family-loving image Utah presented.