Best Western Plus Hotel Menomonie Inn & Suites, Menomonie

Location was great for an event we were attending. Staff was adequate not overly friendly but not rude either. Pool was small and there were no pool towels but when we asked the front desk for them they brought some promptly. Needed to use the sofa bed and there was no bedding for it in the room so another trip to the front desk. Breakfast was warm and there was a nice selection. It was well stocked and kept clean. Mattress was very worn and uncomfortable. It was an average stay but I would probably choose a different hotel next time we were in the area.

I had a very nice stay here. Morning and early afternoon staff were wonderful. Corinne was extremely kind in allowing me to check in early. The exercise room and pool were great. Complimentary breakfast was good as well.

This place is ok. A little dated and needs some work. But quiet and good location. Pool is small but decent. The breakfast is smaller in choices but does have a variety of items. Our room was large but had 2/5 lights not working in bathroom and one bed had a frame that was falling apart.

The staff was superb! Extremely friendly, courteous, polite and professional! Swimming pool was very enjoyable and relaxing-grand kids had a blast! The military discount was extremely appreciated-the first motel that we have visited that has offered one. We will be back.

Rooms are dated and we found leftover food scraps in the guest refrigerator. Also it was quite noisy during the evening. Lots of compressor-type noise. Probably won't stay here again. Price was too high for the room.

Jessica Sather, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Vr5ity, Thank you for taking the time to review your experience with us. We are truly sorry for the inconveniences that you faced during your stay. Our team strives to offer each of our guest a clean, quiet and comfortable stay each and every time. Unfortunately, we were unable to meet these expectations. As a team, we will work to improve the experience we provide as we want to offer industry leading services. We hope to have the opportunity to better serve you the next time you are in town. Thank you, Jessica Management

The room was clean, the bed comfortable. Room was quiet, unless there were people in the hall, then it was very noisy. Some of the staff were very welcoming, others seemed indifferent. Shower was poorly set up, leaked water all over the floor

Jessica Sather, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Jacmt2, Thank you for your review. We appreciate your feedback as this allows our team to know where they are doing well and what we can do to improve the guest experience we provide. We hope to have the opportunity to have you as our guest again the next time you are in town. Thank you, Jessica Management

very clean, a very well manicured lawn; easy on and off access to the Interstate; checking in and out it was easy as pie; easy access to places to eat or get coffee; Wal-Mart was just down the street.

Jessica Sather, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Smilesbob, Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed your stay with us and found it to be very clean and our location to be convenient. We look forward to seeing you again the next time you are in Menomonie. Thank you, Jessica Management

My experience with Best Western is 99% good. However, my stay at this location was disappointing. Luke warm shower, mattress's needed to be replaced, the towels were frayed and lightly discolored. I reached out to the manager, Ms. Sather, and it was an excercise in futility. I called the hotel and was able to speak with her, almost a week later and after she would not retun my emai, and she never apologized and kept making excuses about how busy she was, on & on. I barley got a word in! Again, Best Western does a great job, but this property is in need of some training, etc...

Jessica Sather, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Mr. Westmoreland, Thank you for reviewing your experience with us. I am sorry that your stay did not meet your expectations, or ours. Exceeding our guests' expectations is our priority. Unfortunately, I was unable to reach you the day after your departure to speak with you and did follow up with a voicemail as well as email. I am glad that when I returned to the office that I was able to speak with you right away that morning about your experience. Thank you for allowing me the opportunity to fix these issues so they do not occur again. We use your feedback as the opportunity to better the experience we provide our guests. If there is anything further, I can do to assist you, please feel free to let me know. We hope to have the opportunity to better serve you the next time you are in town. Thank you, Jessica Management

My husband and I, along with my daughter's boyfriend, came for the weekend to visit my daughter who attends UW Stout. The staff were all very friendly and the hotel was above expectations. Great value!

Sather Sather, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Explorer741551, Thank you for your perfect review. Your kind words are very motivating to our team. We are delighted to see that you found our team to be very friendly and that they were able to exceed your expectations. We look forward to having you as our guest again at the Best Western Plus Menomonie Inn & Suites the next time you are in town. Thank you, Jessica Management

We were greeted quickly and cheerfully. The room was nice. In the morning we had no hot water. I talked with the lady at the desk who told me they had some problems but it should have been fixed. She said she would contact the manager. A few minutes later she called our room and said they flipped a few switches and should have hot water. We did. Thank you very much.

Sather Sather, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
ArlynN_12, Thank you for providing feedback about your stay with us. We are glad to see that you foudn our team to be cheerful during your arrival. We are truly sorry about the issue that you faced and we are happy to see that our team was able to resolve that right away. We look forward to having you as our guest again the next time you are in Menomonie. Thank you, Jessica Mangement

It was a short stay, just a night, but I was treated like a king and will return because of this with family and friends. The room was comfortable and quiet, bed was comfortable, it was just an overall great experience.

Sather Sather, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
J7765dSpaulp, Thank you for your outstanding review. We are happy to see that you found your stay with us at Best Western Plus Menomonie Inn & Suites to be comfortable and quiet. We look forward to having you as our guest again the next time you are in the area. Thank you, Jessica Management

We chose the Best Western Plus in Menomonie for this stay because they had their pool open while other places did not. Glad we made the choice because the hotel was perfect for our needs. The staff was extremely helpful and friendly. Room was clean and well stocked. We miss the breakfast buffet but standard procedure these days. Very close (walking distance) to anything we needed. We will be back.

Jessica Sather, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
158jeffg, Thank you for your perfect review! We are thrilled to see that you enjoyed your stay with us and that you found our team to be helpful and friendly. We look forward to having you as our guest again at Best Western Plus Menomonie Inn & Suites. Thank you, Jessica Management

Hotel is 1 block from the Junction Trail which connects to the Red Cedar River Trail and the Loggers Loop. It was clean and our suite was spacious. A few problems. No frig in our room. They staff quickly brought one. Smoke alarm battery started alarming in the middle of the night. Maintenance fixed it the next day. Went to look at the pool area. Plant in the pool was almost dead from lack of water. This place needs some quality control monitoring otherwise it would be a great place.

We were in Menomonie to move my boyfriend's son into UW Stout, so wanted to find somewhere with a pool to spend the night. This place is great! Clean and quiet. Our room was gigantic! There was a TV in both the living area and the bedroom. There was a microwave and fridge in the wet bar area. So spacious and clean. I chose this hotel because I wanted somewhere with a hot tub, but it was closed due to Covid which is understandable. They gave us bagged to-go breakfast that included a piece of fruit, granola bar, mini muffin, bottle of water and a mint. They do offer a continental breakfast when there isn't a pandemic. We would definitely stay here again!

I'm always pleased with my stays at this hotel. It's always clean and comfortable and the front desk is always kind and helpful! They have a good variety of rooms and a nice swimming pool. Lots of restaurants near by.

We needed a quick night to sleep as we were relocating our daughter home from college. They hosted us with a great rate, excellent room, wonderful breakfast, and kindness. The workout facility was good and the room was very clean. It was nice when we showed up late that we could quickly and effortlessly get into our room for a comfortable night sleep. What I can tell you is that they have a remarkable continental breakfast. It was full with so many items: hot breakfast with scrambled eggs, sausage, and french toast as well as a "cereal tree" filled with the cereal we all grew up with. They really put time and attention into making this breakfast nice! Thank you to the team that served us.

This hotel is awesome! The rooms are huge almost like a 1 bedroom apartment. It has a nice pool and hot tub and a big continental breakfast! It was fast to check in and I didn't even have to check out with the express check out.

Always clean, always well kept. The breakfast area is large, roomy, and they offer a huge variety of breakfast items, and it's kept clean and very well maintained. Great place to stay! Staff was friendly and helpful!

Nice home away from home. We stayed in a suite and had plenty of room and space for a long weekend. The small wet bar was a nice touch for the extended period of time we were there. Some dishes and glasses would compliment the "kitchenette" nicely but we didnt miss it.

Hotel should not be considered by any teams/groups. They make it pretty clear you aren't welcome. Confrontational staff. Room hvac/fan did not run (for white noise) and could not get temperature to desired level; wanted 68, got 72.

Hotel was nice but not all of the staff. The night manager was very rude and very confrontational. Tried to ask questions and was treated terrible by him. Always had good experiences in the past at this hotel. If this is new ownership or new management this is a sinking ship. Would never recommend this hotel to anyone. Will suggest others to stay elsewhere & will never stay there again.

Accommodations wonderful. Breakfast was not what the reviews state from earlier this year. When we asked where the good food was, one of the staff told us she doesn't make the menu and can only service what management tells her to. Ownership changed over about 4-5 months ago and the breakfast reviews prior to that were good - new management and cheaper breakfast options. Front desk associates and night manager rude. I will not return.

Excellent and very clean hotel! Building was modern, staff was friendly and the location was perfect at the north end of town and right off the interstate. I wasn't expecting a lot for what I paid, but I'm glad I chose this hotel. I have zero complaints. Thank you!

Staff was friendly. Clean. No traffic noise. Had wet towels in our room. We were on our way to the pool area so we just brought back some dry ones. Hot tub was not hot..luke warm at best. Pool was freezing. Mentioned it next day at front desk and was told they had just been informed about some other issues and looking at closing the pool area. Question that came to mind is how often do you check your temperature and water.

There are not many hotels to pick from in Menomonie. I prefer a place with a hot tub and only allow hotel guests access. From booking the room to check out, everything was top notch! Clean, friendly, ok breakfast selection, hot shower, no interstate noise and even at 11 when the pool was open but out of towels I was able to find a worker who was very quick to bring new ones to the pool. Pool open 10-midnight for adults.

That's really all I care about. It's conveniently next to the interstate but no noise at all. Comfy beds. Proper TV in the room. Fitness center was well put together, there were lots of natural light, good equipment, hooks on walls to hang your stuff on (which is not always the case). Not expensive either.

Stopped here on our way through after long travel day. Front desk staff so friendly. Beds are comfortable. Quiet...no I 94 noise. Showers with strong stream. Very clean rooms and common area. Breakfast is plentiful with great variety. Would definitely stay here again!

Room was great! But the breakfast bar was lacking. No fruit and was out of orange juice. Was told that their supplies did not arrive. There was a grocery store 2 blocks away. We had a 2room suite and were VERY comfortable with the bed.

Room was quiet, beds were fine, and front desk lady was very friendly. Showers were warm. Great place for a family stay with pool if desired and local restaurants being close. Also hotel is close to highway and easy to find.

This was my third stay for our yearly family reunion. The decor is updated, beds extremely comfortable and housekeeping is excellent. The breakfast buffet offers a wide variety including vegan options. Staff is great. Please try them out, you won't be sorry.

Great value for a great stay. Rooms were nice and clean while the beds were comfortable. The breakfast was hot, with eggs, sausage, waffles one day and omelets, ham and potatoes the next. Nice to have variety in just the 2 days we stayed. All the staff was polite and helpful. The pool hours to midnight were great, nice to get a swim in after a long day. Nice little fountain to sit around in front of the hotel. Just overall great experience at a great price. Would definitely stay at this hotel again. Thank you for a great stay.

Bestwesternplus19, Public Relations Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for your kind comments regarding our facility. Best Western Plus Menomonie Inn and Suites has always been able to offer a variety of amenities in order to take care of as many guest needs as possible. We take a lot of pride in what we do and are happy you noticed. Our goal is to make sure everyone leaves our hotel with great memories. Thanks for staying with us. We can't wait to welcome you back!

So much excitement, anticipation and hope that everything will be beautiful. It was like a slap in the face checking in with a front desk associate who was so frumpy, grumpy and uncaring. The hotel was full of employees doing only what they had to just to get through the shift. No good mornings, hellos, hey how are doing, do you need anything today?

Bestwesternplus19, Guest Relations Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you much for taking time and reviewing on TripAdvisor. Sincerely apologize for the inconvenience caused to you during the stay. Our employees are professionally trained and handle customers with courteousness. Unfortunately after reviewing our camera system and the checking details, didn't show any information of your stay with us. So kindly call the Hotel Manger desk @ 715-235-5664 and provide us your stay details so that we could work to solve this issue.

Was treated Great on Check in and all my questions where answered. The room was very clean and had nice décor The breakfast was earlier then other places which helped me get an earlier start If in the area I will make sure I stay there again

Bestwesternplus19, Guest Relations Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for the great review of our property! We appreciate your kind words and we hope to see you again soon!

Quick check in. Couldn't sleep due to the noise in the hallway. Woken up by the sun, curtains don't close. Hot breakfast and clean. Overall good experience. I'll be staying here again if I past by here again.

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to review our hotel! I am happy to see that you enjoyed your stay with us! We hope to see you again soon!

My wife and I decided to stay here on our way to Montana and this was a great stopover. All of the staff members were friendly and helpful. We paid a fair price for our room. The room itself was big and spacious and clean. There were certainly no issues at all. The hotel is easily accessible from I-94 at Exit 41. We would definitely stay here again.

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to review our hotel! I am pleased to see that you enjoyed every part of your stay! We hope to see you again soon!

The rooms were clean, spacious, and comfortable. The breakfast was typical for a Best Western and the pool area was small, but clean. The front desk attendant was friendly and efficient. However, we were awakened repeatedly during the night by the next room's air conditioning unit. The units in are in a closet right next to the bed and are extremely loud, so we purposely turned ours off for the night. The guest in the next room didn't and so every time his air conditioning kicked in, we woke up. It made for a miserable night. If you are at all sensitive to noises or like a quiet night's sleep, bring ear plugs or choose a different hotel.

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
I am pleased to see that you had a good stay at our property. I apologize that you were awakened multiple times during the night by the air conditioning unit; we will look into it! We hope you give us another chance!

The king bed and pillows were so comfy. Check-in was quick and easy. Got the first floor which we requested. Breakfast was great. Lots to choose from. Check out just as quick. Would definitely stay next year.1

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you so much for reviewing our property! I am pleased to see that you enjoyed your stay! We look forward to seeing you again next year!

We had a wonderful stay at the Best Western Plus in Menomonie. The front desk staff were all very friendly and professional. The rooms were a nice size and the beds were comfortable. The breakfast was tasty, including ham, omelettes, fresh blueberries, and strawberry sauce with slice strawberries. The hotel was close to everything we wanted to do from bowling, to Stoog's for Friday night Fish Fry and Menomonie Family Restaurant for a delicious home cooked breakfast.

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to review our hotel! I am very pleased to see that you enjoyed your stay with us! We strive to be the best that we can be for our guests! We hope you come visit us again!

This place is so clean and nice.Staff was great.They had a really Nice breakfast selection.Pool and hot tub were very nice and clean as well.Wish more hotels were this nice.I would definitely recommend to anyone.

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you so much for taking the time to review our hotel! We appreciate your kind words about our property! Hospitality and cleanliness are very important to us!

Clean facility, breakfast with lots of seating, rooms were nice. The color choices were my favorite, the pool and hot tub were great as well. We stayed for a conference and we definately will be staying her next year!

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. We appreciate you kind words and your feedback!

We regularly visit Menomonie and pretty much every time we do, we stay here. Now this property has changed several times...as it previously was a Country Inn and Suites. Once Best Western took over the property, it got a much needed "makeover" of the rooms, which was definitely a plus. However, it seems management has changed since our last visit...and with that change left the "family feel" this place once had. Honestly, I am not complaining at all. However, something felt a bit different. We regularly chose this location because it is one of the only hotels with a pool...however we were a bit bummed to learn when we got there, that the hot tub was not working....and the free breakfast we looked forward to seemed very "one dimensional", as it used to offer a variety of items for our family (we are vegetarian). However it seemed the yogurt options disappeared and the only fruit available were apples. Also, it seemed that they ran out of milk which made it hard to enjoy the cereal options they had. My kids definitely didn't complain but I know how it was in the past and was a bit bummed that this part of the hotel seemed to have slipped a bit. The staff seemed to be very lovely, as they granted a late check out the day we left and did clean our room upon request both of which we were very grateful for. And Karen, who was working in the breakfast area one morning was wonderful....she chatted with us and made us feel totally welcome! It's people like Karen who make the place feel like home, which is the main reason we regularly book at this property in the first place... We did notice that they recently opened up a hotel near the property that was newer and also offers a pool and free breakfast. So I'm not sure if the competition has hurt them or what....again, not complaining at all but that "family feel" has seemed to dissolve a bit since our last visit.. We had a fine time, and the hotel served its purpose....however something seemed a bit off...enough to entertain other options next time we are in town.

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. I apologize that we did not meet your expectations with the "family feel". We hope you will give us another chance to make things better the next time you are in town.

My family and I really enjoy our stay at this Best Western Plus Inn & Suites! Very clean, excellent service from the staff that actually smiles!!! The rooms are always clean, quiet and look very nice. The Lobby is really nice with a fireplace, coffee, tea, lemon water, snacks, an ATM, comfortable seating and tables. The pool and hot tub area is beautiful and love the relaxing environment it offers!! The breakfast area is also excellent and offers a variety of great breakfast options, and if you get Karen working in there, you're in for a treat, she's amazing!!

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you so much for your kind words and for the 5 star review. We will pass your wonderful comments along to Karen! We look forward to seeing you again soon if your travels bring you back to the area!

Amazing breakfast menu. Room and pool very clean and comfortable. Connecting to internet was a bit frustrating with the continual pop-ups for safe connection but that could have been my phone. Will plan to stay in this hotel every time I'm in the area.

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to review our hotel! We are very pleased to see that you enjoyed your stay with us! We look forward to seeing you again soon!

During my stay not only did my key card get turned off early and getting a new key that worked so I could get back in my room took me 7 trips back and forth to the desk which is crazy after 2 or 3 trips they should hae offered to come with me to try to open it. I found out after my stay that the staff reported to the company paying for the room that I had alcohol in the room. I am a recovering alcoholic and I take my recovery seriously and that was an outright lie but of course the company believes the hotel. I believe this was intentional and done because they were upset about the room key situation. So because the hotel wanted to "get me" they lied about my sobriety which is unfair and really upsets me.

I frequently travel with high school students and this Best Western is by far our go to when staying in the Menomonie area. The rooms are nice, the breakfast is great, the staff is friendly and very easy to work with. The kids love the free cookies in the lobby!

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you so much for your kind words! You as well as your group were wonderful to work with and we look forward to seeing you again soon!

We were in Menomonie because our brother died suddenly. Staff was very caring and compassionate giving us a room upgrade and top floor knowing we were exhausted. They even booked our rooms for the next weekend for the funeral and reminded us to ask for the bereavement rate when we check in.

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. You were all wonderful to work with and we are so happy that we could help out in such a difficult time.

I recently stayed one night at the Best Western Menomonie on a Friday night for a quick weekend getaway. I have a cousin attending UW-Stout, so I decided to come up and visit her and go to their football game with her on Saturday. I had an excellent overnight stay, and I would definitely return on future trips to the area. I arrived to check-in by about 3:45 on Friday afternoon. This was about a 4-hour drive from my home, so it was nice to have a room waiting for me so that I could relax for a while! The desk clerk was friendly and personable, and she went over all pertinent information like the amenities and how to get to the room. I also got a nice surprise in that my rate went way down from what they quoted me at reservation! When I called to reserve the room about 2 months before I made the trip, they quoted me $142 + tax for the 1 night, which I thought was kind of steep but I took it anyway. I was delighted to hear that it was mistakenly put in as a special event weekend, and that was not the case, so my rate went down to $87 + tax, which saved me significant money! After tax and everything, I paid about $98, which is not bad at all for a Friday night in a decent hotel! The check-in process was very quick here. I had a standard room with king bed on the 3rd floor, and I was far to one end of the floor, so it was nice and quiet! I liked the location of this hotel being a few blocks from the main drag on a quieter street. My room was very nice, and everything was in very good shape. The room was cleaned well, and I enjoyed the variety of TV stations available. The bathroom was very clean, and they provided some nice toiletries like soap, shampoo, and lotion. My bed was very comfortable also, and I slept very soundly. I relaxed in the room for a while before meeting up with my cousin at UW-Stout and spending some time with her in the evening. It was an easy 5-10 minute drive to campus, and this entire area is beautiful! I returned to the hotel later on but with enough time to try out the indoor pool and whirlpool. It was rather crowded down there, and the hotel seemed full or close to it, but I enjoyed relaxing in the whirlpool! The pool was a bit cool for my taste, but I enjoyed getting in a little swim, too. They were out of pool towels when I got down there, but these were quickly replenished only a few minutes later. I woke up feeling rested on Saturday morning, and I went down to breakfast by about 8:15. It was not super crowded yet, and they do serve breakfast until 10:30 on weekends which is pretty late! The breakfast was the one thing that I found to be just OK. The hot items were not particularly appetizing to me, and I did not care for the breakfast potatoes. However, I enjoyed the prepared oatmeal with various toppings. I didn't eat a super large breakfast because I was meeting back up with my cousin for an early lunch before the football game. I went back to the pool and whirlpool for a while after breakfast, and it was again pretty crowded, but I still enjoyed my time there. It was nice that checkout is not until Noon here, as that gave me some extra time in the morning. It was nice getting to do some reading before I had to vacate the room! I was checking out by about 11:30, and the morning clerk was also friendly and asked how everything was with my stay. I was pleased to say that I enjoyed my stay very much! The cookies and citrus water out at the front desk were a nice touch, and I enjoyed the free USA Today newspaper offered, too. I would return to and recommend this Best Western, and I usually have a good experience at Best Western properties! I enjoyed getting more time with my cousin and watching the football game together before heading back home. I had an excellent stay at the Menomonie Best Western, and this would be a great choice for anyone planning a visit to the area!

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to write a review. We are thrilled to see that you enjoyed your time at the hotel. Best Western Plus has always been able to offer a variety of amenities in order to take care of as many guest needs as possible. On behalf of our entire staff at Best Western Plus Menomonie Inn and Suites we thank you for your business and we look forward to seeing you again when your travels bring you back to the area!

This was a great place to stay. The place was very clean. The room was very nice and big. We love staying at Best Western Plus's because you know what you get and they go the extra mile. Would go back.

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to write a review. We are glad you found things to be clean and fresh, and are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at the Best Western Plus Menomonie we thank you for your business and we look forward to seeing you again when your travels bring you back to the area!

went on a 3 night trip with a friend stayed at 3 different places (one was because it was the only place around) my friend picked the first place - it cost more and wasn't half as good as the Best Western!

We have stayed at this hotel on a number of occasions, we we have always been pleased. The room was clean, spacious, and well appointed. The staff was helpful. The breakfast was good. It is close to the interstate and has ample parking.

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for letting us know about your recent stay. We are thrilled to see that you enjoyed your time at the hotel. I am glad you found things to be clean and comfortable. Thanks for staying with us. We can't wait to welcome you back!

We arrived late and were welcomed by a very hepful young man who had a first floor room we could use. The TV didn't work and he came to fix it immediately. In the morning, the breakfast area was well-stocked and cared for as well as being very clean.

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thanks for your review. We are very happy that you decided to give the Best Western Plus Menomonie Inn and Suites a try. I am glad you found things to be clean and fresh and had a welcoming experience with the staff. We enjoyed having you as our guest and we look forward to welcoming you back when your travels bring you back to the area.

Day 23 of our travels brought us to this hotel. I wasn't expecting this place to be as good as it was. Most of the Best Western Plus hotels we have stayed at have been low end service. But this one beat some of the higher end chains. The rooms were spacious, clean and comfortable. The breakfast was the typical hotel breakfast but the cereal was named brand and not generic. Sorry, that makes a difference in taste to me. The staff was friendly and helpful. This is definitely a great place to stay. Again, seasoned traveler and I would stay here again.

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to write a review. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Best Western Plus Menomonie Inn and Suites we thank you for your business and we look forward to seeing you again when your travels bring you back to the area!

Great, clean, hotel. The staff is awesome! Casey Hopkins the general manager has trained her staff well. Right off the highway and a lot of food, shopping, and bar options around the area in walking distance.

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to provide us with your feedback. We are all very happy that you were comfortable and enjoyed the spacious rooms that the Best Western Plus Menomonie Inn and Suites provides. We take a lot of pride in what we do and are happy you noticed. Our goal is to make sure everyone leaves our hotel with great memories. Thanks for staying with us. We can't wait to welcome you back!

Ease of access on and off interstate. Close to recreation trail/paths to shake out the travel legs and see somewhere new. Fantastic selection for breakfast and very friendly staff. Thank you very much Best Western Menomonie

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for your comments regarding our facility. Best Western Plus has always been able to offer a variety of amenities in order to take care of as many guest needs as possible. We are glad that you enjoyed the facility and look forward to your next visit.

Great hotel, would stay again if ever back in the area. Clean rooms, nicely furnished with comfortable beds. Staff were all friendly and professional. I had no complaints about any part of my stay and would recommend

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for the review. We are happy to see you enjoyed your stay with us. Hope to see you again if your travels bring us back this way.

My wife and I just completed a four week trip of the western states and stayed at 11 Best Western using Reward Points accumulated prior to retirement. While we had many positive experiences at the BW locations, the stay at Menomonie was the best of them all. My check in experience with Krista was absolutely great. She recognized my Rewards status and made me feel extremely welcome!!! In addition, she was extremely efficient in her check in processes. If I was looking for a customer service representative, she would be at the top of my list. Thanks so much in making the end of our journey so enjoyable.

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for the review. We appreciate your feedback. We hope your travels bring you back this way so we may have the opportunity to exceed your expectations. I will pass along the great compliments to the staff. Thank you for your business.

We have stayed here at least 2 times per year during our daughters 4 years attending UW-Stout. In have used the exercise equipment and swimming pool on occasion. The staff were very helpful to my mother at our recent stay.

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to write a review. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Best Western Plus Menomonie Inn and Suites we thank you for your continued business and we look forward to seeing you again when your travels bring you back to the area!

We were in town for Stout graduation and we were lucky enough to pick this hotel!! Casey, the general manager was excellent. We were quite a group so we used the hotel lobby to visit. Fresh baked cookies, coffee and lemon water were available 24 hours a day. It's clean and comfortable and the staff was friendly. Lots of choices for breakfast too. If we are ever in town again, would definitely stay here!!

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
We take a lot of pride in what we do and are happy you noticed. Our goal is to make sure everyone leaves our hotel with great memories. Thanks for staying with us. We can't wait to welcome you back!

We were very happy by the amenities this hotel provided. The lobby is clean and well-decorated with free coffee bar and lemon-water available all day. The rooms were very clean, updated and spacious. The pool and hot tub were in good condition and clean. An ample selection of choices was provided for breakfast. If you are have dietary restrictions due to a health condition, like my wife (celiac and dairy-free), the breakfast selections will not meet your needs. However, my wife always plans ahead to meet her dietary needs. If we ever need to stay in Menomonie again, we'll stay at this Best Western.

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to write a review. We are thrilled to see that you enjoyed your time at the hotel. We are so sorry that you did not enjoy the breakfast, we appreciate the feedback and will use it to fine tune our operations in the hopes that upon your next visit we can exceed your expectations. On behalf of our entire staff at the Best Western Plus we thank you for your business.

I was staying there for a mini sewing retreat and the hotel was very helpful with the use of a small conference room and extra table. We had a king suite room that was great for our purposes and the price was excellent.

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for your comments regarding our facility. Best Western Plus has always been able to offer a variety of amenities in order to take care of as many guest needs as possible. We are glad that you enjoyed the facility and look forward to your next visit.

The room was very clean, comfortable and the heated pool/jacuzzi awesome!!! The breakfast looked great and the staff so helpful - even provided plates/cutlery for in room meals when asked. I would recommend this hotel to anyone.

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for posting this review and sharing. We always appreciate the feedback from our guests. We are happy to hear you enjoyed your stay with us and had a friendly welcoming experience with our staff. We would love to welcome you back to visit us again next time you are in the area!

I originally had a reservation at the Hampton Inn in Menomonie, WI and when I called to confirm and get the price, I was told $147 plus tax, I passed and called the Best Western. The place is as nice or nicer than any Hampton Inn that I have ever stayed at and it was only a bit over $100 per night. The rooms are large, clean, and nice. I will be back!!!

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to write a review. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Best Western Plus Menomonie Inn and Suites we thank you for your continued business and we look forward to seeing you again when your travels bring you back to the area!

I stayed here for 3 nights this last week. I really enjoyed my stay. There are some good places to eat not to far away. The only thing that could be improved was the pillows. I just couldn't find one that was comfortable to me. My roommate said the same thing.

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to give us a review. We will take our feedback and try to improve our operations. We appreciate your business and hope to see you again.

This is a very nice Hotel. I joined the Best Western Rewards program recently. BW honored my rewards level from another hotel chain and gave the same level with Best Western. When I arrived at the BW plus in Menomonei, they gave me a room upgrade. It was a very nice room. Thanks BW for this excellent service.

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for letting us know about your recent stay. We are thrilled to see that you enjoyed your time at the hotel. I am glad you found things to be clean and comfortable. Thanks for staying with us. We can't wait to welcome you back!

We went to see my son again. Hotel has always been clean and has a friendly staff. Wish we could stay there for my sons graduation but unable to since i was late booking. This is my #1 hotel and always will be.

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to provide us with your feedback. We are happy to hear that you enjoyed your stay with us. On behalf of our entire staff at the Best Western Plus Menomonie Inn and Suites we thank you for your business and we look forward to seeing you again when your travels bring you back to the area.

Will definitely go there again if in the area. I travel a lot, and clearly a 5 star stay and worth the value. The staff was one of the best I've ever had. Awesome complimentary breakfast as well, try making your own waffles. Yum!

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to provide us with your feedback. We are happy to hear that you enjoyed your stay with us. I will pass the great compliment on to the staff. We look forward to seeing you again if your travels bring you this direction.

New Year's Eve in the hotel business can go so many ways! Hyper kids in the pool way past their bedtime and LOUD...The stumbling couple and midnight with their champagne kisses shouting, "I love you so much..." turning heads in the lobby... And then, all the rest of us who are on business. No matter what your stay, the Best Western Plus in Menomonie was fabulous. Rooms clean and ready. Front desk service - Sublime. Breakfast offerings...a plenty...cozy lobby fireplace for the frigid -16 degrees weather...two thumbs up! This is a wonderfully managed hotel, well staffed and ready to serve.

Casey H, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to write a review. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Best Western Plus Menomonie Inn and Suites we thank you for your business and we look forward to seeing you again when your travels bring you back to the area!

Excellent stay. This is my second stay here for the Christmas holiday season to visit family. The rooms, service, staff, food, and facility was excellent. For a community this size, I appreciate the extra effort made to make my stay comfortable. I will be back again next year.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for letting us know about your recent stay. We are thrilled to see that you enjoyed your time at the hotel. I am glad you found things to be clean and comfortable. We take a lot of pride in what we do and are happy you noticed. Our goal is to make sure everyone leaves our hotel with great memories. Thanks for staying with us. We can't wait to welcome you back!

This property is well maintained and has an excellent staff. They keep the rooms in top notch condition and the common areas are always neat and clean. Seems as if someone is always moping the areas outside the breakfast room. Everyone we spoke with had a positive attitude and tried to make sure everyone enjoyed their stay. I will definitely stay at this property again.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for your kind review! Here at Best Western Plus Menomonie Inn and Suites, we strive for guest comfort and satisfaction. I am glad you experienced both during your stay! Hopefully, if you are ever in the area again you do not hesitate to stay with us. Once more, thank you for your great feedback! We always appreciate hearing from our guests.

Driving across the country, got stuck in a huge traffic jam, jumped off the interstate and saw the BW. Got checked in quickly and easily. After a good shower and good night's sleep felt much better. Breakfast was hot and fresh, not outstanding but still better than most continental spreads

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to share your experience with our hotel. We are thrilled to see that you enjoyed your time at the hotel. We are always happy to welcome you back to our property anytime you are in town!

We had a very pleasant stay. The staff could not have been more helpful! Chase, especially, offered to move a more comfortable chair to the breakfast room, bake cookies, drop everything to heat water and make fresh coffee, anything to make our stay more comfortable. All the staff we met were outstandingly friendly, thoughtful, pleasant about any request & respectful. We will never stay anywhere else in Menomonie.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to share your experience with our hotel. We are glad to hear you had a friendly welcoming experience with our staff. I am excited to be able to pass along the compliments to Chase and the rest of the staff. On behalf of our entire staff at the Best Western Plus Menomonie Inn and Suites, we thank you for your business, we greatly appreciate it.

This hotel was outstanding. Everything is new and the decor is fresh and soothing. The staff was welcoming and pays attention to detail, including having my extra blanket ready for me when I checked in. A good cafe and grocery are located within walking distance.I only stay at BW properties, and this one by far exceeded my expectation. My only fault with my room was the LED ceiling light which stays on (night-light mode... and you cannot disable it...I tried.) thus not keeping the room dark.I am not nocturnal, so this was very annoying! Other than that, I will happily return again. Great job BW!

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to write a review. We are glad you found things to be clean and fresh, and are thrilled to see that you enjoyed your time at the hotel. Thank you so much for bringing forward the light concern, we will pass that on to our maintenance staff so that we may remedy the concern in a timely manner. On behalf of our entire staff at the Best Western Plus Menomonie we thank you for your business and we look forward to seeing you again when your travels bring you back to the area!

Good hotel and friendly caring services. For where this hotel is located, the cost is a little higher than would be expected, but within a reasonable range. Clean and warm rooms, with free wifi that was easy to connect to.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to share your experience with our hotel. We are glad to hear you had a friendly welcoming experience with our staff and are all very happy that you found things to be clean, comfortable, and quiet. Thank you for your business, we look forward to your return the next time you are in town.

The motel staff is friendly and helpful. They alway make us feel like we're at home. The breakfast is very good.They have a fitness center, pool and hot tub also. And the cookie jar has delicious chocolate chip cookies!.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
We take a lot of pride in what we do and are happy you noticed. Our goal is to make sure everyone leaves our hotel with great memories. It is always a pleasure to have you and your family stay with us. Thank you so much for staying with us. We can't wait to welcome you back!

Stayed a few nights recently for work in the area. There are really no upscale hotels in the area, so this seems to be the nicest. I have stayed at this location before it was a Best Western. The rooms are functional if a bit dated, but the HVAC functioned and the bed was comfy, and it was clean. The only real issue is you can hear every footstep and toilet flush from the room above, so I would book a top floor if possible. Breakfast was ok, as expected. Hotel staff were nice. Mostly fast food within walking distance, but Stoudt's Ale House is pretty good and only a few minute walk. Curious to see what will happen as a Hampton Inn is coming very soon, a block away.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to share your experience with our hotel. We are glad to hear you had a friendly welcoming experience with our staff and are all very happy that you found things to be clean. We thank you for your business and look forward to your return the next time your visits bring you back to this area.

I was very happy with my stay. The rooms were clean and comfortable. The pool area was nice with a good size hot tub. They have a convenient work out room and I believe I could have used a nearby workout room as well but happy with the eliptical in the hotel workout room. The hot breakfast had plenty of choices. Very convenient location just off of I94 and a short drive to the campus of UW Stout which was the reason for my visit. I recommend the Stout Ale House for a nearby restaurant with great food, service and specials.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to write a review. We are thrilled to see that you enjoyed your time at the hotel. Best Western Plus has always been able to offer a variety of amenities in order to take care of as many guest needs as possible. On behalf of our entire staff at Best Western Plus Menomonie Inn and Suites we thank you for your business and we look forward to seeing you again when your travels bring you back to the area!

The hotel is clean, modern, and nicely appointed. However, they've missed on a few of the details. When I checked in, I didn't see a luggage cart. After I made two trips to my room, I located them tucked in an alcove with an ice machine completely out of sight of the main desk. I was disappointed that the cookie jar at the registration desk was empty. Also, the desk clerk looked confused when I asked him for a cup to get some water from the refreshing lemon ice water located right next to him. When I arrived at the room, one of the queen beds looked as if somebody had rolled all over it. It made me wonder whether the sheets had been changed. I chose the other bed. Overall, it was a very nice hotel and I would stay here again.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to share your experience with our hotel. We are delighted to hear that you like our new renovations, had a great night's sleep and that you found things to be clean, comfortable, and quiet. I can't wait to pass the compliments along to all of the staff! I have reviewed with the staff the importance of keeping items fully stocked at the desk at all times and letting guests know about luggage cart location upon check in. On behalf of our entire staff at the Best Western Plus Menomonie Inn and Suites we thank you for your business.

The rooms are clean, modern and well-appointed. The beds are very comfortable. The main floor has a nice lounge with fireplace and a breakfast/dining area. The staff are friendly and helpful. The power went out one morning which placed the indoor pool out of service for the duration of our stay. My kids were bummed out. Knowing this, management gave us a discounted rate without asking. That's great customer service and I will be a returning patron.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for letting us know about your recent stay. We are thrilled to see that you enjoyed your time at the hotel. I am glad you found things to be clean and comfortable. We would once again like to apologize for any frustrations the power outage and lack of pool caused during your recent stay with us and thank you for your patience with us during these situations. We would like to thank you for your business.

Came to town to tour the college campus & just needed a place to stay overnight. This hotel was excellent for location, room decor, fitness center access, free tasty breakfast buffet. Near highway, campus, hiking trail, movie theater, WalMart, dining. Unfortunately did not have time to use the pool or hot tub.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to write a review. We are thrilled to see that you enjoyed your time at the hotel. Best Western Plus has always been able to offer a variety of amenities in order to take care of as many guest needs as possible. On behalf of our entire staff at Best Western Plus Menomonie Inn and Suites we thank you for your business and we look forward to seeing you again when your travels bring you back to the area!

Nice for Menomonie. Recommend over other hotels in area. We have stayed at them as well since our child was in college. It appears very similar to Country Inn & Suites. Nice, we will likely return and use again.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thanks for your review. We are very happy that you decided to give the Best Western Plus Menomonie Inn and Suites a try. We enjoyed having you as our guest and we look forward to welcoming you back when your travels bring you back to the area.

I took my children to the college my husband and I met at and stayed at this Best Western for the two nights of reminiscing and fun. I was happy to spend time in the lobby and breakfast room when kids were sleeping and our group had a nice evening in the meeting room to eat and talk and just hang out! Nice hotel, great staff!

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for letting us know about your recent stay. We are thrilled to see that you enjoyed your time at the hotel. I am glad you found things to be clean and comfortable. We take a lot of pride in what we do and are happy you noticed. Our goal is to make sure everyone leaves our hotel with great memories. Thanks for staying with us. We can't wait to welcome you back!

The stay was very good; clean rooms; good breakfast, good fitness center and amenities. Close to the highway with places to eat close by; all also within walking distance. Hotel did let me check in early to do some computer work.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to write a review. We are thrilled to see that you enjoyed your time at the hotel. Best Western Plus has always been able to offer a variety of amenities in order to take care of as many guest needs as possible. On behalf of our entire staff at Best Western Plus Menomonie Inn and Suites we thank you for your business and we look forward to seeing you again when your travels bring you back to the area!

We stayed two nights for a wedding. The hotel lobby was clean and inviting, with free cookies at the main desk. We were given our choice of a room on the first or second floor. Our room was well equipped, clean, and quiet. The mattress on the bed was divine. There was a self-service laundry room on our floor. The breakfast area served a very nice variety of foods, including make-your-own Belgian waffles, and the hot selections were different (and hot!) both mornings. The exercise room was well maintained and in working order. The surrounding neighborhood was safe and walkable. The only downside was the young lady who checked us in. She did not greet us, never made eye contact, only spoke when absolutely necessary ( "Name", "Drivers License", "Sign") and recited a list of instructions at us so quickly I didn't understand any of it (think of the announcer at the end of a car commercial who speed-talks the disclaimers). While this contact only lasted about 5 minutes, it was our first impression of the hotel, a crucial time to set the guests' perception of the facility in one direction or another.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to provide us with your feedback. We are all very happy that you were comfortable and enjoyed the spacious rooms that Best Western Plus provides. Best Western Plus has always been able to offer a variety of amenities in order to take care of as many guest needs as possible. We are all very happy to hear that you were able to enjoy a good night's sleep at the Best Western Plus. Thank you so much for the feedback about your check-in, I have shared it with all the staff, so that we may provide and excellent service experience from start to finish. We take a lot of pride in what we do and are happy you noticed. Our goal is to make sure everyone leaves our hotel with great memories. Thanks for staying with us. We can't wait to welcome you back!

One of the better places we've stayed. Rooms were ready when we arrived, the staff was helpful and friendly, rooms were clean, spacious, and very quiet at night. It was located close to the wedding we were up there for so there wasn't much driving for us. Would highly recommend this Best Western.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to share your experience with our hotel. We are glad to hear you had a friendly welcoming experience with our staff and are all very happy that you found things to be clean, comfortable, and quiet. Thank you for your business, we look forward to your return the next time you are in town.

We have stayed here many times even before it was Best Western. We like the suite as it has a sitting room. Conveniently located to 94 and downtown Menomonie. It is quiet. It is clean. I like the breakfast. We like the pool and spa but didn't use it this time so don't know if it has changed. Only complaint was they want you to reuse towels but have no where to hang them except two bathrobe hooks behind door. I won't reuse a wet towel.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for letting us know about your recent stay. We are thrilled to see that you found things to be clean, comfortable, and that overall you enjoyed your time at the hotel. I would like to apologize for not exceeding your expectations in all areas of your stay. Thanks for staying with us. We can't wait to welcome you back!

Clean and nicely updated rooms and lobby. Noisy guests down the hall. Inattentive staff at lobby front desk when checking in. Breakfast was just fair. Good location, and easy to find. Nice decor and felt clean.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Great place close to home. I would recommend this hotel to anyone looking for a very clean and friendly place to stay. employees seem to enjoy working here. I had a nice chat with maintenance man while he was checking things in pool area

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
We take a lot of pride in what we do and are happy you noticed. Our goal is to make sure everyone leaves our hotel with great memories. It is always a pleasure to have you and your family stay with us. Thank you so much for staying with us. We can't wait to welcome you back!

Everything went perfectly at this hotel. The bed was comfortable, room was clean, breakfast was very good - better than many others. This will be my go-to hotel for any stay in the area of Menomonie, WI.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thanks for your review. We are very happy that you decided to give the Best Western Plus Menomonie Inn and Suites a try. I am glad you found things to be clean and fresh and had a welcoming experience with the staff. We enjoyed having you as our guest and we look forward to welcoming you back when your travels bring you back to the area.

This is the perfect place to relax after a grueling day at work in medium-sized cities. Very comfortable beds, spacious room, complete amenities, strategic location and personable employees. Parking area is wide and easy access to major highways.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thanks for your review. We are very happy that you decided to give the Best Western Plus Menomonie Inn and Suites a try. I am glad you found things to be clean and fresh and had a welcoming experience with the staff. We enjoyed having you as our guest and we look forward to welcoming you back when your travels bring you back to the area.

Best Western Plus Menomonie is a nice hotel. Rooms are good sized and have the equipment you need (fridge, microwave, coffeemaker etc.). There is a small fitness room and a nice pool, if you need more you can use the fitness center next to the hotel. Only downside is the breakfast which is limited in choices (maybe I am spoiled from staying at hotels in Europe ;-) ). So, Best Western Plus in Menomonie can for sure be recommended if you are looking for a place to stay (even go workout) in Menomonie.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to write a review. We are thrilled to see that you enjoyed your time at the hotel. Best Western Plus has always been able to offer a variety of amenities in order to take care of as many guest needs as possible. On behalf of our entire staff at Best Western Plus Menomonie Inn and Suites we thank you for your business and we look forward to seeing you again when your travels bring you back to the area!

This hotel has the best Wi-Fi I've encountered in my travels. The exercise facility was well appointed had two treadmills, dumbbells, resistance bands, etc. The room was very clean, and the staff very friendly and accommodating. The breakfast was good standard hotel fare.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
We are glad to hear that we met your expectations during your recent stay. Thank you for the feedback and we will continue to provide an exceptional product to all of our guests.

I travel a lot and stay at various hotels. I found staying at Best Western Plus to be one of my best experiences. I slept so well and woke up refreshed and ready to tackle the day. The breakfast was awesome and I had a many items to choose from and it was really good. The breakfast room felt very welcoming and comfortable.

The staff went out of their way to make us feel welcome. They evening offered us plates and utensils when they saw that we had our food delivered from a local restaurant. The rooms were clean and the pool area was kept very neat as well.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for letting us know about your recent stay. We are thrilled to see that you enjoyed your time at the hotel. I am glad you found things to be clean and comfortable. Thanks for staying with us. We can't wait to welcome you back!

Pros: - Good Location - Clean - Cookies & Paper in Lobby - Fridge & Mic in Room - Fast Internet - Nice Hi-Def TV - Large Bathroom - Breakfast Better than Average Cons: - Lighting Very Sparse & Dim in Room - Tiny Bathroom Vanity Counter - Workspace Chair Wouldn't Rise (had to stack a couple of pillows on it to work) Overall, a pretty decent place. Would definitely stay again.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to write a review. We are thrilled to see that you enjoyed your time at the hotel. Best Western Plus has always been able to offer a variety of amenities in order to take care of as many guest needs as possible. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. On behalf of our entire staff at Best Western Plus Menomonie Inn and Suites we thank you for your business and we look forward to seeing you again when your travels bring you back to the area!

This is a very nice place to stay. The staff was extremely friendly and helpful. The room was very comfortable. The breakfast was one of the best that my husband and I had during our 4 week vacation traveling from the east to the west and back again. We would definitely stay at this Best Western if we traveled west again.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to provide us with your feedback. We are all very happy that you were comfortable and enjoyed the spacious rooms that the Best Western Plus Menomonie Inn and Suites provides. We take a lot of pride in what we do and are happy you noticed. Our goal is to make sure everyone leaves our hotel with great memories. Thanks for staying with us. We can't wait to welcome you back!

We stayed at this hotel to attend a wedding. The staff were very friendly at check-in and check-out. The price for the room was a bit expensive for a college town hotel. I'm sure a summer weekend has something to do with it. Only improvement I would suggest is for the free breakfast. By 8:00 many items were out and nothing was replaced.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to share your experience with our hotel. We are always happy to welcome you and your family back to our property. We are so sorry that you did not enjoy the breakfast, we appreciate the feedback and will use it to fine tune our operations in the hopes that upon your next visit we can exceed your expectations. On behalf of our entire staff at the Best Western Plus Menomonie Inn and Suites we thank you for your business.

Hotel was nothing special, but was decent and easy to find from the highway. Internet was a bit spotty, and be prepared for limited cell reception in the area (not the hotel's fault - this seems to be the whole town). Skip the breakfast - there's a Caribou Coffee across the street which is far better.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. If you would have time and be willing, we would love any feedback that you would be able to offer us in how we may better improve. Regardless of your response to my request I want to make sure that you know that your comments have been heard. I'm hoping that you will consider visiting us again in the future so we may have opportunity to serve you better. If you'd like, you can reach me at 1-715-235-5664. It would be a pleasure to personally discuss with you any specifics and/or additional suggestions you'd like to offer.

We were in town for a wedding on the outskirts. We appreciated the suites aspect of our room, but in booking more than one, found that the suites are not all alike in size or comfort. One of our rooms was substantially larger and more effectively laid out than the other. In general, though, we found these suites clumsily arranged in terms of lighting, seating, and adequate amenities. Since this is a suites complex (rooms with kitchenettes and sofabeds in the living area) the fact that there were no dishtowels or kitchen basics provided nor sufficient shampoo, blankets and pillows, suggests a sort of tone-deafness in the developer or hotel owner. The air conditioning blasted relentlessly, as often happens in hotels, and you could not adjust this to a low fan. If you turned off the air, the room was immediately stifling. In short, the hotel has some HVAC issues. The staff was pleasant and efficient, especially in the breakfast room. We did find the desk staff most often not present when we passed through. Although a minor detail, the very good chocolate chip cookies supposedly available 'round the clock comprised a few sad crumbs whenever I passed the cookie jar. In short, someone is missing the mark here. Standards of hospitality and thoughtfulness start at the top, and there is where I'd place blame for this adequate hotel missing the mark.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to share your experience with our hotel. On behalf of our entire team, I would like to apologize for not exceeding all of your expectations during your stay with us. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

We enjoyed an over-night get-away with our 2 grand-daughters, and found the facility convenient, clean, comfortable. Staff was friendly and helpful, and the "grands" loved swimming with us in the very nice pool. We all had a relaxing time and will return in the future as the girls are already asking when we'll "meet in Menomonie" again.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to provide us with your feedback. We are all very happy that you were comfortable and enjoyed the spacious rooms that the Best Western Plus Menomonie Inn and Suites provides. We take a lot of pride in what we do and are happy you noticed. Our goal is to make sure everyone leaves our hotel with great memories. Thanks for staying with us. We can't wait to welcome you back!

Recently remodeled new & fresh! Great rooms and nice Televisions with (flat screens) Very nice breakfasts,fresh fruits, waffles,& yogurt. Very nice staff, super friendly. Feels like home away from home.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to share your experience with our hotel. We are delighted that you liked the new renovations. We are glad to hear you had a friendly welcoming experience with our staff. Thank you for giving me the opportunity to pass this wonderful compliment along to the staff. Thank you for your business, we greatly appreciate it and we look forward to your return.

This hotel is a great property. We used to stay in Eau Claire because I didn't believe there was a quality hotel in the Menomonie area. Now we will be staying at this property every time we come to Wisconsin. The staff is very friendly and helpful. The rooms are clean and they take a genuine concern about each and every guest.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thanks for your review. We are very happy that you decided to give the Best Western Plus Menomonie Inn and Suites a try. I am glad you found things to be clean and fresh and had a welcoming experience with the staff. We enjoyed having you as our guest and we look forward to welcoming you back when your travels bring you back to the area.

Best hotel in Menomonie and we have stayed at more than one there. Clean, nice rooms and friendly staff. Lobby is really nicely done and we enjoyed the free cookies and coffee. Breakfast had nice choices.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to share your experience with our hotel. We are glad to hear you had a friendly welcoming experience with our staff. I am excited to be able to pass along the compliments to our staff. On behalf of our entire staff at the Best Western Plus Menomonie Inn and Suites, we thank you for your business, we greatly appreciate it.

We had a pleasant stay at the Best Western Plus Menomonie Inn & Suites. New hotel with nice clean rooms and beds. It was a Great stay ! Friendly staff and a nice breakfast included in room fee. We are very satisfied with our stay.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for letting us know about your recent stay. We are thrilled to see that you enjoyed your time at the hotel. I am glad you found things to be clean and comfortable. Thanks for staying with us. We can't wait to welcome you back!

One of the best hotels we stayed in on our trip from Laughlin NV. Great staff and very clean an upgraded. Breakfast was plentiful and a good assortment of food. Pool area was well maintained with plenty of towels.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for posting this review and sharing. We always appreciate the feedback from our guests. We are happy to hear you enjoyed your night with us and had a friendly welcoming experience with our staff. We would love to welcome you back to visit us again next time you are in the area!

We were in the area for a family event. This was a great place to stay - very pleasant surprise. Clean, comfortable, easy to find, and located near lots of restaurants and a good sized grocery store. We'll be back for sure.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
We take a lot of pride in what we do and are happy you noticed. Our goal is to make sure everyone leaves our hotel with great memories. Thanks for staying with us. We can't wait to welcome you back!

I'm so pleased with my experience. The two women at the front desk went out of their way to help me out. I made a mistake with my reservation and they were able to correct my mistake and they were so kind and friendly about it! I rarely have had such great service. They also gave me some great tips about planning ahead when I come visit my student at Stout. Thank You!!!

Laura K, Guest Relations Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you so much for taking the time to let us know about your experience. We appreciate your feedback, and I'm so thrilled to see that you had a great time with us while you were in town! I will be sure to pass your comments on to our team, and we look forward to welcoming you back soon.

We needed to be in town overnight for a early morning visit to UW-Stout for our son's registration / orientation. Very convenient location, just off the inter-state. Nice an quiet. Breakfast was convenient and allowed us to save time without having to find a place to eat.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to share your experience with our hotel. We are thrilled to see that you enjoyed your time at the hotel. We are always happy to welcome you back to our property anytime you are in town!

I was very impressed at the quality of the hotel room, services, and amenities for the price. This was the cleanest, most comfortable place I've stayed in many years. The pool water was very clean and the perfect temperature. In fact, the cleanliness of the entire hotel was impressive. Also, the staff and the manager were all very friendly and helpful; it really made us feel welcome after a long day on the road.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to write a review. We are thrilled to see that you enjoyed your time at the hotel. Best Western Plus has always been able to offer a variety of amenities in order to take care of as many guest needs as possible. On behalf of our entire staff at Best Western Plus Menomonie Inn and Suites we thank you for your business and we look forward to seeing you again when your travels bring you back to the area!

Great facility, with awesome staff and a GREAT breakfast selection. I was impressed. The ladies at breakfast took care of my son and I wonderfully. I do not stay at hotels that often but this was a great stay. The beds were perfect too.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to share your experience with our hotel. We are glad to hear you had a friendly welcoming experience with our staff. Thank you for giving me the opportunity to pass this wonderful compliment along to the staff. Thank you for your business, we greatly appreciate it and we look forward to your return.

Our family had to come to town for a funeral of a family member. The Best Western in Menomonie were so very nice. I called the 855 Best Western number on the internet and I did not realize that I had to pay $14.99 for a service fee. I ended up canceling the room du to having too many rooms booked for the amount of people staying at the Best Western,

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to share your recent experience at our hotel. Thank you for taking the time to share your experience with our hotel. We are glad to hear you had a friendly welcoming experience with our staff. I can't wait to pass the compliment along to the staff! We would like to offer our condolences to you and your family during this time of sorrow.

If you are looking for a great place to stay when visiting UW Stout or anything in the area then look no further because you will find what you are looking for here.Clean rooms,extremely friendly staff,great breakfast and if you forget something like a toothbrush at home they even give you one for free.Great location too.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you so very much for your kind review! We take great pride in our hard work here at the Best Western Plus Inn and Suites and I am glad your stay was comfortable! We try to have a little something for every one of our guests when it comes to our amenities such fresh cookies, coffee, and our hot home-style breakfast. Thank you for noticing and thank you again for your kind words!

Everything was EXCELLENT EXCEPT THE NOISE WHEN WE TRIED TO SLEEP AFTER 10 PM--didn't happen!! Across from a Meeting Room & a few steps from the pool, which was open till midnight ( on a Sat. night!) The motel was beautiful, the room was very nice, breakfast was excellent--also the time for the breakfast on a Sunday morning --6:30 to 10:30 AM--- staff was very nice--everything was great except the NOISE when we tried to sleep at night!! Will NOT stay there again!!

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for writing a review about your recent stay with us. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience with regard to noise level. Please accept our sincere apologies for any inconvenience these issues may have caused you. We take comments such as these very seriously and would like to follow up with you offline. Please feel free to contact the hotel at 1-715-235-5664 and ask for Laura if you would like to further discuss the concern. We would love to welcome you back to enjoy a stay with us the next time you are in town.

Awesome hotel. Everything is what you'd expect. Great location, friendly staff. Cleanliness of the hotel was top notch. Would have thought we were the first people to ever stay in that room. Will be our first choice for future stays.

Check in was great, the front desk person wa very friendly and helpful, she even checked to make sure we were getting the best rate. Our room was very quiet and really big. I will stay here every time we are in town.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thanks for your review. We are very happy that you decided to give the Best Western Plus Menomonie Inn and Suites a try. We are delighted to hear that you had a friendly, welcoming experience with the staff. We enjoyed having you as our guest and we look forward to welcoming you back when your travels bring you back to the area.

The hotel, I guess, was purchased or traded somehow to Best Western from a former Carlson country inn & suites about a year ago. There isn't much selection in Menomonie for hotels that don't outright suck, but there are others that are still useable, okay I'm a little spoiled, sorry. The morning free breakfast is okay but that's all, nothing special, I suggest go across close by state hwy 25 and eat at the Denny's there, it's a good one all things considered, skip the closer Perkins near this hotel, it's not a very good Perkins, it's all about the availability of labor in these cases and of course as always the management. The hotel rooms were very clean and excellent, plenty of plugs, lighting a little low, still waiting for that switch over to those more expensive but brighter LED's, but this is Menomonie, didn't go in the pool or the exercise rooms but if anything like the rest of the up keep, they should be great. Menomonie suffers from being in a state that is not supporting the main industry in town, that of education, the Wis. edu system is being bleed to death(?) by the state admin gov. Too bad, the other industries like agribusiness and outdoors activities are whats left plus warehousing along the I-roads and some energy fracking support outfits, that's it, It's on a downward census track due to the reduction of state supported edu industry. Enough said, if you need to stop near Menomonie, stop here cause it's not getting any better any place else in town, really.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to write a review. We are thrilled to see that you enjoyed your time at the hotel. Best Western Plus has always been able to offer a variety of amenities in order to take care of as many guest needs as possible. On behalf of our entire staff at Best Western Plus Menomonie Inn and Suites we thank you for your business and we look forward to seeing you again when your travels bring you back to the area!

I Highly recommend this hotel. The Staff was very friendly. The Rooms were clean and the beds were very comfortable. I will stay there again next time I'm in the area. It's a nice, homey place to stay while traveling.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for posting this review and sharing. We always appreciate the feedback from our guests. We are happy to hear you enjoyed your night with us and had a friendly welcoming experience with our staff. We would love to welcome you back to visit us again next time you are in the area!

Normally Best Westerns are not my first choice (never have been very inviting and their new logo is awful) however I was very pleased with this particular location in Menomonie, WI. There are few hotels in this area and this by far has been the best I have stayed at. Very friendly staff, nice new smell in all of the common areas & in rooms. Plus fridges & microwaves in the rooms. I was not able to take advantage of the free breakfast though if I had time I would have. Would stay here again.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thanks for your review. We are very happy that you decided to give the Best Western Plus Menomonie Inn and Suites a try. We are delighted to hear that you liked our new renovations and had a friendly, welcoming experience with the staff. We enjoyed having you as our guest and we look forward to welcoming you back when your travels bring you back to the area.

I've been staying at this property for 8 years and have always been welcomed by the staff and made to feel at home. The hotel is continually being upgraded and improved from an amenity standpoint and the staff continues to be fantastic.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to share your experience with our hotel. We are delighted to hear that you like our new renovations. We greatly appreciate your continued business. We are always happy to welcome you back to our property anytime you are in town!

Very nicely kept hotel with very helpful staff. Rooms are quiet and I was right next to the front desk and breakfast room. Beds are extremely comfortable. Breakfast has a great selection. I would recommend staying at this hotel.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to share your experience with our hotel. We are glad to hear you had a friendly welcoming experience with our staff and are all very happy that you found things to be clean, comfortable, and quiet. Thank you for your business, we look forward to your return the next time you are in town.

Have to say I have had some bad experiences at other hotels in Menomonie. I previously stayed at some of the scarier hotels in town and had graduated to B&Bs - and there are some terrific ones in the area. When I was in town with a friend (as opposed to my hubby), the hotel was a better option so I was happy to find the Best Western which is a newly remodeled hotel. We stayed in a double double and the room was nicely decorated, everything was clean and the beds and pillows were comfy. Although the hotel is right in the thick of things, it was not noisy at all. Staff was very friendly and helpful (the ice machine on our floor was out of order and the gal at the desk volunteered to bring us ice if we wanted. They had some very refreshing lemon water at the desk and my son (the UW Stout Soph) snitched a cookie from their jar. Everything in the bathroom was good - shower just the right temp. In the morning we had the continental breakfast which was acceptable with hot and cold food and a nice variety. I will definitely stay again as my son has another 2 years to go and would recommend to others without hesitation.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to share your experience with our hotel. We are delighted to hear that you like our new renovations, had a great night's sleep and that you found things to be clean, comfortable, and quiet. I can't wait to pass the compliments along to all of the staff! On behalf of our entire staff at the Best Western Plus Menomonie Inn and Suites we thank you for your business.

You need to look for it, even though it is close to the expressway. Communal tables in lobby to do some work. Room was updated nicely. Front desk knew the area restaurants very well and directed me to the right place.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to share your experience with our hotel. We are glad to hear you had a friendly welcoming experience with our staff. I am excited to be able to pass along the compliments to our staff. On behalf of our entire staff at the Best Western Plus Menomonie Inn and Suites, we thank you for your business, we greatly appreciate it.

The staff is wonderfully helpful. Probably the best free breakfast you can find. The hotel is recently renovated so clean and fresh. Centrally located close to restaurants and shopping. They even allowed us early check-in.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thanks for your review. We are very happy that you decided to give the Best Western Plus Menomonie Inn and Suites a try. I am glad you found things to be clean and fresh and had a welcoming experience with the staff. We enjoyed having you as our guest and we look forward to welcoming you back when your travels bring you back to the area.

NEW decor us much improved. My kids loved the pool and hot tub. Fitness center was clean and had good assortment of equipment. Easy access to town. Breakfast was typical BW fair but great service from staff.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to write a review. We are thrilled to see that you enjoyed your time at the hotel and enjoyed all of the new decor. On behalf of our entire staff at the Best Western Plus Menomonie Inn and Suites we thank you for your business and we look forward to seeing you again when your travels bring you back to the area!

Evening staff very friendly and helpful. Bead was comfortable, slept like a baby. Decor of hotel was good. Internet worked well and the room was clean. Just the right distance from the hwy, not too close or far, quiet. Breakfast was good.

Laura K, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Thanks for your review. We are very happy that you decided to give the Best Western Plus Menomonie Inn and Suites a try. I am glad you found things to be clean and fresh and had a welcoming experience with the staff. We enjoyed having you as our guest and we look forward to welcoming you back when your travels bring you back to the area.

My family and I have stayed at this hotel several times while in Menomonie (previously Country Inn and Suites). The hotel underwent necessary upgrades to its exterior and interior which now makes it one of the best (if not the best) hotel in the area. The constant at this property is the employees. The staff at the Best Western Plus in Menomonie know what they are doing, as they make their best effort to make your stay a great one. The room was spacious and just what we needed for a family with a 3 and 7 year old. We took advantage of the breakfast a few times, which rotated its main dishes regularly and swam in the pool as well, which was clean and well maintained. Any time we are in town, we will choose to stay here!

Laura K, General Manager at BEST WESTERN Plus Menomonie Inn & Suites, responded to this review
We take a lot of pride in what we do and are happy you noticed. Our goal is to make sure everyone leaves our hotel with great memories. Thank you so much for your continued business throughout the years and kind words. We can't wait to welcome everyone back the next time you are in town!

Comfortable hotel on the edge of town near all the chain shops and restaurants. Not very convenient for getting to and from downtown or campus and I think they should consider adding a shuttle. The hotel is clean and the staff friendly but our king suite was oddly laid out and not very well decorated.

Laura K, Manager at BEST WESTERN Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to share your recent experience with our hotel. I apologize that we fell short of meeting all of your expectations. I'm hoping that you will consider visiting us again in the future so we may have opportunity to serve you better. If you'd like, you can reach me at 1-715-235-5664. It would be a pleasure to personally discuss with you any specifics and/or additional suggestions you'd like to offer.

Best Western hotels have ALWAYS been a favorite place to stay, but the Menomonie WI location is the BEST, hands down. The staff is always friendly, professional, knowledgeable, easy to work with and will be as flexible as they can. The breakfast food is always fresh, hot (or cold) and tastes great. Every time that I have stayed, my room has been clean, cozy & inviting. Everything in the room has always operated the way that it should. I have no major complaints on this location. Again, hands down, the best.

Laura K, General Manager at BEST WESTERN Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to write a review. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Best Western Plus Menomonie Inn and Suites we thank you for your continued business and we look forward to seeing you again when your travels bring you back to the area!

Stayed three nights; only expected to be there one night, but work is unpredictable. So I checked in and out three times. Price was reasonable at $108 with AAA discount. Check-in was smooth and friendly.The first two nights were excellent. The breakfast staffer was super nice and even found a couple of granola bars for me "to go" because I knew I wouldn't have time for lunch. Nice, comfortable room. Clean. Quiet. Third night, I was given a room that had issues, though it was still clean and comfortable. The shower head was clogged or broken; only a trickle of water. Toilet seat was loose. I told the hotel staff and they apologized. Still recommend staying here!

Laura K, General Manager at BEST WESTERN Plus Menomonie Inn & Suites, responded to this review
Thank you for letting us know about your recent stay. We are thrilled to see that you found things to be clean, comfortable, and that overall you enjoyed your time at the hotel. I would like to apologize for not exceeding your expectations in all areas of your stay and thank you for your feedback so that we were able to remedy the room concern in a timely manner. Thanks for staying with us. We can't wait to welcome you back!

Stayed here on a spur of the moment work trip. My rate was $108 as a walk-up at 9 p.m. Check in was fast and friendly, bed was firm, room was spotless and quiet. It's equivalent to a newer Fairfield Inn. The complimentary breakfast was the usual fare, nothing special, but it's quick. I would stay here again if in the area.

Laura K, General Manager at BEST WESTERN Plus Menomonie Inn & Suites, responded to this review
Thank you for posting this review and sharing. We always appreciate the feedback from our guests. We are happy to hear you enjoyed your night with us and had a friendly welcoming experience with our staff. We would love to welcome you back to visit us again next time you are in the area!

I am impressed how BW Best Western Hotels and Resorts have begun to revamp their hotels. The Menomonie Inn & Suites is one of them. Staff was welcoming and helpful. Room was very clean and updated. Breakfast choices were good. Would definitely recommend this hotel.

Laura K, General Manager at BEST WESTERN Plus Menomonie Inn & Suites, responded to this review
Thanks for your review. We are very happy that you decided to give the Best Western Plus Menomonie Inn and Suites a try. I am glad you found things to be clean and fresh and had a welcoming experience with the staff. We enjoyed having you as our guest and we look forward to welcoming you back when your travels bring you back to the area.

Made a change from staying at a Super 8 to the Best Western. The price and Quality of the Best Western made it easy! The staff were very friendly and helpful. The rooms were clean and house keeping was efficient!! Would absolutely stay here again!

Laura K, General Manager at BEST WESTERN Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to write a review. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at the Best Western Plus Menomonie Inn and Suites we thank you for your business and we look forward to seeing you again when your travels bring you back to the area!

The front desk was completed and the room was rehabbed and it was under the banner of Carlson Property's Country Inns and Suites. A good night sleep, good WiFi, decent breakfast, and friendly staff. The location was right of 94 and easy to get into and back on the road. Parking was partially filled with construction trailers but I was able to park at a neighboring business for the night.

Nice clean hotel with good breakfast for a reasonable price. I would recommend staying at this hotel in Menomonie, WI. I have stayed at this hotel four times in the last six months and think the staff is friendly and the place is kept clean.

The location is very nice and the staff were very friendly. The only 2 issues i had was the overwhelming smell of smoke in my room. Not sure if someone below my room was smoking or where it was coming from but it was overwhelming. Also when i went to take a shower, I closed the shower curtain only to find a dirty dried wash rag hanging on the shower curtain. Not really sure how housekeeping missed it! I did notify the front desk when of this, she seemed concerned but didnt really seem to do anything about it.

Stayed one night in order to attend a nearby event. Room was huge,clean,and very comfortable. The pool was nice, also clean and pleasant. Staff was freindly and helpful. Breakfast wasn't fantastic but adequate.

Nice new and clean hotel. Hope they can continue to maintain it at this level, being located in a college town. Beds were a little to soft for my comfort. Breakfast could have more variety. Hotel staff was very nice and helpful.

The Best Western was a great hotel! The accommodations where good, the staff was amazingly friendly. The room was clean and comfortable. We did eat their continental breakfast and one of the cereals was stale. But overall everything else was good! I would recommend the hotel to give a little more attention to the breakfast area. But the hotel itself was a great place to stay! We would definitely stay there again! Nice welcoming staff and great hotel!!

We stayed here in Aug of 2016 with our grandson. We were in the area for the World of Outlaws races in New Richmond. We had fun and made use of the pool area during our stay. Rooms were clean and they offer a good breakfast with hot items. Would stay here again.

We were in Menomonie for a friend's wedding. The manager at the desk went out of her way to change our reservation to accommodate a room that was ready. This allowed us to be able to change before the wedding ceremony. Very clean hotel.

Laura K, General Manager at BEST WESTERN Plus Menomonie Inn & Suites, responded to this review
We take a lot of pride in what we do and are happy you noticed. Our goal is to make sure everyone leaves our hotel with great memories. Thank you so much for your business and kind words!

The Best Western is the best place to stay in Menomonie, it is clean and comfy beds. However if the rates are above $125 a night I will stay in Eau Claire and pay a lower rate at another property that offers clean and comfy beds - we did it before

Laura K, General Manager at BEST WESTERN Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to write a review. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Best Western Plus Menomonie Inn and Suites we thank you for your continued business and we look forward to seeing you again when your travels bring you back to the area!

If you're not a fan of bedbugs, hookers wandering the halls and rooms smelling like a RIO swimming pool, the Best Western is your only real choice in Menomonie. I've been staying there since it was a Country Inn and Suites, and the remodel has raised it to at least Fairfield Inn status. The new pricing is lower than before - so I'd call it a best bet.

Laura K, General Manager at BEST WESTERN Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to share your experience with our hotel. We greatly appreciate your continued business. We are always happy to welcome you back to our property anytime you are in town!

Just returned from a one night stay . Wonderful experience. Have stayed in other hotels in this area that are horrible compared to this place. HIGHLY RECOMMEND. Clean, remodeled, quiet, very nicely decorated, efficient , friendly staff, 24 hour coffee available with cookies as well, comfortable clean beds, clean carpet, nice pool area with a hot tub where kids are not allowed after 10pm, very nice bathroom with newer fixtures, a soaking tub and shower. Perfect location. Close to UW Stout, stores and restaurants. Will never stay anyplace else when I go to visit my daughter who lives in Menomonie. Just

Laura K, General Manager at BEST WESTERN Plus Menomonie Inn & Suites, responded to this review
Thank you for letting us know about your recent stay. We are thrilled to see that you enjoyed your time at the hotel. I am glad you found things to be clean and comfortable. Thanks for staying with us. We can't wait to welcome you back!

Excellent motel. comfortable and high quality. I would highly recommend this motel to anyone looking for a quality place to stay. Staff were welcoming and accommodating and the amenities were excellent.

Laura K, General Manager at BEST WESTERN Plus Menomonie Inn & Suites, responded to this review
Thank you for posting this review and sharing. We always appreciate the feedback from our guests. We are happy to hear you enjoyed your night with us and had a friendly welcoming experience with our staff. We would love to welcome you back to visit us again next time you are in the area!

what a great place to stay. for the money it exceeded everything i expected. will stay here again, for sure. very clean. staff was awesome. breakfast was great. real plates, real silverware, real glasses. not plastic is what i am saying here. got it? you won't regret staying here.

Laura K, General Manager at BEST WESTERN Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to write a review. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at the Best Western Plus Menomonie Inn and Suites we thank you for your business and we look forward to seeing you again when your travels bring you back to the area!

We travel around the Upper Midwest for horse shows and typically stay in budget hotels. However, all of the budget hotels were booked for our last show; the Best Western (formerly the Country Inn & Suites) was the only place with space available. THE GOOD: --Clean rooms --Friendly employees --Fresh-baked cookies available in the afternoon --Lovely breakfast --Clean, well maintained pool THE BAD: --More expensive than the other hotels in town (in some cases, almost double the price). But then, you get what you pay for: this hotel is noticeably cleaner, with better-trained employees, and all of the amenities you'd expect of a 3-star hotel (including a nicer breakfast). BOTTOM LINE: We likely won't stay here again, because I won't pay $150/night for a hotel while attending a horse show (we've already spent enough on the show!). As well, the hotel simply seems pricey for the middle-of-nowhere, Wisconsin. Having said that, if I were a parent visiting my child at UW-Stout, this would be my hotel of choice. There really aren't a lot of lodging options in Menomonie, so this one seriously stands head-and-shoulders above the rest.

Laura K, General Manager at BEST WESTERN Plus Menomonie Inn & Suites, responded to this review
Thank you for letting us know about your recent stay. We are thrilled to see that you enjoyed your time at the hotel. I am glad you found things to be clean and comfortable. We take a lot of pride in what we do and are happy you noticed. Our goal is to make sure everyone leaves our hotel with great memories. We hope the horse show went well for you and wish you the best at the rest of your shows! Thanks for staying with us. We can't wait to welcome you back!

As another reviewer mentioned, I also made my reservation several months ago while this was still Country Inn & Suites. I have been to Menomonie many times so I was only somewhat confused by the name change. Quickly discovered I was in the right place when I asked a worker who was on break outside. I was not disappointed, however. Our room was clean and comfortable. Tabitha, at the front desk, was very helpful and accommodating. The breakfast is basically your typical continental breakfast. If you need more, there is a Perkins within easy walking distance. Someone mentioned that parking was a pain. If there was an issue previously, I believe it has been remedied as we had no problem. I, personally, did not take advantage of the in-house exercise facility but it looked nice. Plus they have a deal with the Anytime Fitness which is right next door. I only stayed one night so cannot comment on any additional staff (housekeeping, etc). Associated with this review, TripAdvisor asks if this location is quiet. Since my stay was a Sunday night, I can say my experience is that it was quiet. I have no complaints so will give this location a 5 star approval. I will definitely stay at this location again.

Laura K, General Manager at BEST WESTERN Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to share your recent experience at our hotel. We are glad you chose to stay at our property and had a friendly welcoming experience with our staff. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

Casey gave us really over-the-top service; she carried luggage when no carts were available; she changed our room for a little extra space to accommodate my husband's walker; she helped load our car. I am sure the other staff are also helpful, but Casey really was qute exceptional.

Laura K, General Manager at BEST WESTERN Plus Menomonie Inn & Suites, responded to this review
Thank you for taking the time to share your experience with our hotel. We are glad to hear you chose our property and had a friendly welcoming experience with our staff. I am excited to be able to pass along the compliments to Casey, she is definitely an outstanding employee and we are fortunate to have her. On behalf of our entire staff at the Best Western Plus Menomonie Inn and Suites, we thank you for your business.

Great hotel with awesome staff. Rooms were great and very clean. I would definitely recommend this hotel! There is a great gym in the hotel or an anytime fitness center in the front parking lot which makes it very easy to get a workout in.

When I made the reservation for this hotel several months ago, I booked at a Country Inn and Suites. Apparently there was a franchise change in early July, which I wasn't made aware of. I was looking for the Country Inn, so I drove right past the hotel at first. It was only after I confirmed the address on my Country Inn confirmation that I realized that it had changed to a Best Western Plus. Other than that little inconvenience, our stay was very pleasant. I was there with my daughter for a visit to the UW campus in town, so it was just her and I on this trip. We walked a block to the Perkins for dinner that evening and felt perfectly safe. The hotel is really easy to get to, right off the interstate and it's a quick, simple drive to the campus from there as well. I was told they had just completed all the remodeling in the hotel and it WAS very clean, very fresh, modern and bright. Our room was comfortable and roomy enough for the two of us and would have been fine if there were four of us in the room. Being that it was all just redone, the room was clean. No issues there. Comfy bed too. I slept great! Breakfast is your typical free breakfast but it was hot and tasty and it was all we needed. We were there on a Friday morning so it wasn't busy and there was plenty of everything available. The only two negative comments I have - if you can even call them that - are that the elevator was really slow - and every time it stopped on the third floor it took forever for the door to open, which was just a tiny bit unsettling (so if you have a fear of elevators, or are a little claustrophobic, you might want to ask for a room on the first floor LOL). The other thing I noticed was that if you just let go of your door and walked away- it took forever to close. I assume it's set that way so that the doors don't slam shut as soon as you walk in or out, which is kind of nice cuz that's one of my pet peeves in hotels - slamming doors! But our door took extraordinarily long.. which just seemed a little strange, but not a really big deal, cuz once I realized it, I just made sure to close it myself rather than wait. Overall, our short stay there was good and if we would come back to the area, I would most certainly stay here again.

The hotel was being renovated while I was there, but lucky for me I had one of the freshly redone rooms. Parking was a bit of a pain, but it looked like the upgrades on the parking lot were going fast. I had stayed at other hotels on my trip and this one was the best. The bed was heavenly and comfortable. I wish I had opted to stay here an additional night. Breakfast was standard hotel fare but it was included and did the trick. If I'm ever in the area again, I'd definitely stay here.

We started in this location for 4 nights. The breakfast was very good and the lady handling it was awesome (Karen, I think). Out room was newly redone so it was fine. The housekeeping staff was sub-par, as the beds were remade and looked awful, and the wastebaskets not emptied. Then the next day we returned to find our door left open by housekeeping. They are in the midst of a total remodel and that was not an issue. There was a tornado warning and there didn't seem to be any plan on how to contact guests for make sure of their safety.....something they should work on. Overall I would say, it was just OK...nothing more.

This is by far the best hotel in Menomonie WI. The accommodations and staff exceeded our expectations. Unfortunately, this property will soon change to a different company and no longer be a Country Inn & Suites.

The hotel was beautifully remodeled and the rooms were extremely clean. We stayed at the hotel for a wedding in the area and the staff went above and beyond for our entire group. I will be staying here the next time that I am in the area!

Just before we arrived there was a large storm that occurred and knocked out power to the area for a few hours. I have stayed at other hotels that we not ready for this type of occurrence and we were unable to check in. This hotel was ready for us with key cards in hand and was able to continue business even though there was no power.

This hotel experience was mixed. Great staff - nice room and renovations will be great when completed. The rooms will need a airing. The beds were probably just fine - they were certainly comfortable just had a smell of mildew. The breakfast lady Rhea was fabulous and made it feel like home.