Best Western Manassas

CLEAN,CLEAN,CLEAN. Older property but very well maintained. Beds are comfortable . Continental breakfast is average. Staff is fantastic and always friendly. Price is great. Would recommend this hotel to anyone.

I would stay there again if the work on hotel was done . Was woken at 7 am because the workers were loud at the breakfast area. Overall the people working at the desk and room cleaners were very nice.…………………………….

Bathroom fan caught fire, moved rooms. New room had someone's underwear hanging on the shower curtain rod,and the carbon monoxide detector went off moved again. New room had what appeared to be a large blood stain on the carpet. Phones did not work in any of the 3 rooms. Bunch of crackhead/prostitute types hanging around, coming and going through the back door which was propped open with a rock.

clean room, ac worked, internet speed no issues, friendly staff. other than the vending and ice machine room door sounding slamming loud at night we were happy. I would have liked a mini frig but I packed a cooler so I was good

traveled to Manassas for the Va State Utrip softball tournament. We won the championship after playing the hot temperatures and a thunderstorm. It was a long hot day but would stay there again. Super staff

Descent hotel, pretty clean and quiet and in a good location. Poorly maintained. Need updating. Hair dryer smoked and sparked then dies. No replacement or repair was available. Refrigerator filled with water. Rooms old. Clean and quiet nice breakfast.

I great place to call home away from home. good pricing, great customer service and a clean environment. Good tasting breakfast, great location for public transportation and good restaurants. I really, really loved my stay at Best Westin, Manassas.

Our stay was very enjoyable. The staff was friendly and helpful. The room was clean and comfortable. The breakfast was tasty and well stocked. The common areas and grounds were well kept. No complaints.

After I was screwed over by a competitor hotel in the area, I was looking for another hotel on very short notice, later in the evening. Brenda (front desk clerk) was exceptionally helpful and pleasant to deal with.

Non-working fride and loose electricity outlet made a bad impression. Adequate breakfast but rather crammed BIG KUDOS to Brenda for assistance with a phone call which helped me a lot when my PC wouldn't connect

We stayed here several times, the first time over a year ago things were good. Nice breakfast and fairly attractive setting. We have come 3 more times each time it has gotten worse. The parking lots are full of leaves and trash and the outside landscaping is overgrown and weed filled. The breakfast was very skimpy, the oatmeal packets had not been refilled and the coffee came out like syrup. We have points from Best Western, but will not be staying here ever again.

To be candid, I don't normally frequent hotels of this nature, so I really don't know if my experience is typical of other Best Westerns. But I can honestly say that this is the nastiest place of lodging I have ever visited and is in desperate need of significant repairs. And I do mean REPAIRS…not just renovations. The refrigerator had mold and rust and looked as if it had not been defrosted in a year or more. Wallpaper peeling in several places and the bathtub seemed to have peeling paint with rust below it (as if the bathtub had been painted to cover up previous rust…bathtubs should never be painted to begin with). But the worst part of the whole experience was that both beds had damp sheets…as if the sheets had been taken out of the dryer prematurely and placed on the bed that way. I really don't expect much for $80/night but there comes a point when grossness is just at an unacceptably low level regardless of price.

This property needs to be updated and cleaned properly. Felt like I was at an motel instead of hotel. It's smelled and carpet area are dirty. You get what you pay for spend extra $50 for a better stay

Wonderful staff, spotless rooms, great breakfast, and reasonable price. Since I found this place, I don't stay anywhere else when I'm in the area! Every time I stay, I'm all the more impressed with staff, rooms, and breakfast.

Hotel staff were very friendly. Hotel was clean, rooms clean. Continental breakfast was good, hot food and cold. Make your own waffles excellent. Great variety of foods. Good hotel for minimal prices.

While I stay at Best Western's when you consider the quality of the room, cleanliness of the hotel, the workout room and an excellent breakfast all for $104 including all fees this may very well be the best one I've ever stayed at

Front desk staff and training if staff and more info from. The front desk team they are not ready to talk my be he was in rush or something but I had a bad experience", the location is good and can be better

I and my son really enjoyed the Place.The only down issue would be the very strong odor of pot. However that don't take way from the place. The staff was very nice and the Breakfast was just out of this world.

Room was clean. Staff was friendly and I really enjoyed my stay. I would recommend to anybody who is in the area. Breakfast was offered and the bed was very comfortable to sleep in. I'd go back again.

I enjoyed the breakfast very much. The staff here is amazing. I highly recommend this hotel if you are looking for accommodations near old town manassas. The rooms are clean and the beds are comfortable.

Stay here whenever we are in town. It's quiet, including the fan. The beds are very comfortable. The towels are not rough to the touch. A number of options for breakfast are also offered. It is an older hotel, but we don't consider that important. Great staff, very nice people.

This place is really nice. A larger and better furnished room that I would have expected for the price; just about any shopping or dining you want in a reasonable distance; and the people are wonderful!

Brenda the night clerk helped find my iPhone , with husband Michael . Over 4 hrs ! Ahmad the Lyft driver eventually found it in his car & called Michael's cell . I decided to stay in the comfortable hotel for the night

Rooms need serious renovations especially the bathroom. Fridge makes a lot of noise. Heating and air conditioning needs an update. Room carpet is very bad and must be changed. I will not recommend this location to anyone. Williamsburg was awesome but not this location.

Had a very nice time staying here. Front desk was very nice and professional. Didn't have any problems except breakfast is not being served right now due to Covid. It was a very nice experience and we slept well.

Stayed at this hotel 09/15/2021 , 09/16/2021 and 09/17/2021. First day we were on road much longer than we expected. Didn't get to the hotel until 4 AM . We were exhausted . after checking in the two people on duty at the desk , Tiffany and Lori unloaded our car and brought our bags and garments to our room. Before we had done any of that when we first came through the door they asked what we would like ie... my wife wanted some coffee. The next 3 days the front desk was superb . My only negative comment about the hotel was that housekeeping was less than the service I expected based on my previous experiences at numerous different lodging franchises . I don't recall them cleaning or restocking linen. I took trash to their cart and got towels from front desk. Two other people with front desk were particularly helpful during various times of our stay. That would be Susan and Brenda. On our check out Saturday morning (09/18/2021) Susan was extremely helpful in our efforts to get an early start on the road. Thank you again front desk staff members for a job well done .

I never entered the hotel. There were 3 guys hanging out outside at the front lobby door and as I drove through the parking lot the lobby was empty with no-one present at the check-in desk. The outside lighting was on the dark side. I never went inside to check-in.

Booked two rooms in May for a stay July 10th. Called and canceled one room in June. Looking back check in took to long and I feel the desk clerk was aware and didn't bring it up. The remaining room was to have a jacuzzi, which we didn't get. Returned home and checked credit card and was billed for two rooms. Called manager was told he would look into it and call me back, that didn't happen. Like BW will continue to stay at BW just not this one!

We stayed four nights. The room was clean but also dark and old and not terribly welcoming. Front desk staff check in staff is helpful but when we asked for clean towels we received bathmats which did the job and made us laugh, but not exactly what we expected.

It was a good stay close to our destination. Front desk was helpful. We had no problems during check out or check in. If ever in manassas Va this will be the place we stay. Thank you for the good service.

We've stayed twice here, once in November and once in December. My brother lives on the area and this is the closest hotel to his house. The hotel is nice and clean. Front desk is very friendly. Gave some food recommendations for our visit. The walls are a bit thin, we could hear everything from the floor above us. I went to the front desk, the lady was very nice and apologetic about the situation. She handled it for us. When I visit my brother, I will stay here again. No elevators but just two floors to the hotel.

After leaving site at around midnight for a snack, I received Harassment From law enforcement in the proximity of Door entrance to Best Western. Best Western did best to protect me from unnecessary illegal Police access to me and my room. I was unable to sleep Afterwards, ended up sleeping in 1 hour past check out time of 11am. I missed wake up call and without prior notice charged With a half day stay. Other than this, most of the staff was very helpful. Note:The rooms are sterilized, and closed for 24hr prior to the next Guest check in. Thank you.

This is great motel with wonderful caring staff. Whenever you saw the manager, he would ask if everything was okay. The room was very clean which is a credit to the domestic staff. The breakfast was a great selection, and was different each day. Only complaint we had was the smokers at the side entrance of the motel, which was near our room & you could hear them talking. A great motel, one that we would recommend & shall definitely stay at again when in Manassas.

Up to date and clean hotel, and probably the best value I've experienced (and I stay in many hotels). The quality of this hotel typically costs much more. (I paid $80/night). Very clean rooms; breakfast was typical (but good), and tea/coffee is always available in the lobby.

We stood again in this Best Western Hotel for the third time. At the outskirts of Washington DC this hotel offers very good quality to an outstanding fair price. Excellent breakfast and very friendly/ competent staff.

Great place to stay clean excellent customer service great breakfast I definitely would recommend this Best Western to stay at. They have a weight room Panda Express checkout which is really convenient

The location is great for business or leisure. Close to Manassas Battlefield. Easy access to VRE and Amtrak and both I-66 and I-95. Great place to stay if you are going to a concert at Jiffy Lube Pavilion. We have been spending 2 weeks in September and October for the past 4 years for business. The hotel's best asset is it's personnel.

Ok Hotel. Location is fine, room is clean. Hotel is a little dated as I said before but it is clean. We had a second floor room and there is no elevator. Not a big deal but we like to use the trolley and had to make multiple trips. Hard to understand no elevator. Front desk people were very nice. Several restaurants in the area.. Plenty of parking. Usual Best western breakfast

A very clean Best Western with a well operating management. Good breakfast served in a not very large room all the necessary food items that you would normally find in a Best Western. Rooms were recently remodeled. Very Quiet even though on a somewhat main street.

My stay at Best western Manassas was very pleasant. the staff was friendly and accommodating. The fitness center had a nautilus weight training machine. This is rare now days, i was pleasnatly surprised and managed to get in a workout.

We have been staying here for the last 4 years for business. We spend 28-30 days a year. It is the most convenient place to stay for us. Easy access to VRE commuter train, I-66 and 234 by-pass to I-95. It is not a top of the line hotel but the personnel are top notch and will do anything in their power to grant any special request.

A decent place to stay ... until new general managers came in. Quality is noticeably declining! After 10 plus years of good, experience general management, the lady retired, and the owner sought a replacement. For whatever reason, several lasted only a week! Finally, a good new manager cane in, and service improved immediately. But ... he quit in a tiff with the owner. Now the owner has hired an inexperience, hard-header very young manager, who is alienating a very good staff, and clients like me who have been coming there for over 10 years! Very sad.

We enjoyed our stay. The property is easy to find, quiet, big rooms with refrigerator and microwave, Friendly and helpful staff greeted us and reservations were ready. The breakfast would be improved with some fresh fruit, It is nice to have coffee available all the time..

I stayed at this motel from Friday to Monday in early April. Upon arrival around 2:00 pm, the first thing I noticed was a lot of small trash lying around the parking lot. Once I entered the lobby I saw an older woman sitting at a desk talking on her phone. She looked up, but continued with her phone conversation for maybe another 30 seconds. She then checked us in, but there really wasn't anything very friendly about her. The room and housekeepers were great throughout our stay. No complaints there. The next moring (Saturday) we went to the breakfast area to find green scrambled eggs and barely cooked turkey bacon. Zero on a scale of 1-10. I learned from the front desk person (KP) that she was responsibe for running the front desk AND cooking and serving breakfast! When I asked to see the manager, she stated that the mananger had recently quit due to issues with the owner and that they didn't have one at the moment. The breakfast on our remaining days was nothing to brag about. The rest of our stay was uneventful. Our checkout on Monday was like a replay of our checkin. Same lady on her phone at he desk. Hopefully their breakfast will improve, but I sense that there are more issues at this motel than meets the eye, and we'll stay elsewhere in the future.

Decent room. Toiletries on wall in combo shower/tub reminded me of a gym. Main lobby and hallways had a odd odor. But I was not paying out of pocket and this was a business trip. I could stay there again if needed for work.

Great location, close enough to things but not right on top of noise. We had an accessible room which was pretty good. The price was great. The staff were friendly. Breakfast was part of the price. It could have been better but it certainly was sufficient. Close to gas stations, shops, and places of interest.

The room is clean and comfortable. The property is always easy to access. The staff is always friendly and the breakfast is fresh. The reservation and rewards process is easy and convenient. The WIFI is always reliable.

I stayed for one night and they had hair in there tubs so they didn't properly clean there rooms just goes to show they don't care about the cleanliness of there hotel if I could pick zero stars I would but I'll give them 1

Courtesy and customer service is excellent. It was clean, quiet, and comfortable. The breakfast, albeit limited, had something for me and I am vegan, The breakfast room had almond milk! Espresso from a free machine was available in the lobby. I would return when in the area. We were without a car and it was cold at night. The desk suggested having food delivered and we did!

Enjoyed everything. Beds were so comfortable and the continental breakfast food was fresh and hot. Totally enjoyed my stay.Will definitely stay again and would have no problem recommending this location to my friends and family.

I had to wait 15, yes fifteen, long minutes to be let inside the hotel late at night and it was freezing outside as it was December. And to make it worse she reeked of pot. When I tried asking her where she had been she just looked at me. I called the hotel repeatedly from outside as well.

Very nice comfortable rooms and a great breakfast very good location lots of things to do in the area the staff was great also parking was great every thing you can say about a great motel needs to be said

Good: Staff was friendly. Fitness room clean and in working order. Bad: My first room had weird smell, broken chain lock, and missing security window lock. Breakfast edible but not good. No one gave me wake up call I requested. The manager gave me late checkout to compensate, which I appreciated.

The hotel could use some updates. The daytime front desk staff need to be counseled on customer service. The mattresses we're quite worn out. Overall, we would stay there again if we were visiting Manassas again.

I stay at Best Western hotels pretty often as I know they have stepped up their game recently and many hotel are very nice for the price you pay. This hotel is not one of them. The hotel is small, old, lacks everything that makes it a good stay. I checked in pretty late so I can't speak for the service too much, no complaints there. But I could tell the entire hotel was musty and wet as soon as I walked into the hotel. When I walked into my room it was even worse. The décor reminded me of the old motels Best Western was known for 30 years ago. It was extremely wet and humid (even though the day wasn't) and the A/C did not work well. The amenities provided was minimal and I noticed damaged on the seat, tub, the wooden furniture, etc. The bathroom had not been cleaned well either. It was negative on so many levels. Don't get fooled by the Best Western name, this hotel does not deserve it. You would be better off staying at any other hotel this one. I will never be back and might even consider not staying at Best Western hotels in general if they keep hotels like this in their portfolio.

I stay at this hotel weekly. The staff is always courteous and helpful. There is new management who genuinely cares about the customer! He went out of his way to introduce himself and let me know he is there if I need anything.

We spent 2 nights here. The rooms were clean and comfortable. The breakfast was better than a lot of places we've stayed that offer free breakfast. The people working the front desk were incredibly nice and went out of there way to accommodate us. Highly recommended.

Booked two rooms on the ground floor, one of these rooms was extremely damp and smelled very musty, the other room was ok. Returned to front desk and requested a different room. Desk personnel were very apologetic and offered us a different room on the 2nd floor. This room was also in similar condition in that it was very damp and smelled extremely musty and everything felt damp. Returned to front desk and was told they had no other rooms ready for us to check out. As we were in town for a social event and had no more time to wait around to see if a better smelling room would become available, we settled for the 2nd room and made the best of it.

The staff was very courteous and helpful. The room was a nice size with comfortable beds, microwave, and fridge. Breakfast was just okay, but there was something for everyone's taste. The fitness center is a little small, but the equipment is easy to use. If you can't figure it out, the staff is very willing to help. Overall, its a nice place to stay in a good location for interstate access, shopping and great restaurants.

We asked about an early check in and the staff was very helpful. bed was comfortable. Breakfast was just ok, but decent. Fitness center was small, but better than most places...they had a leg machine! Maybe a little pricey, but good overall.

staff friendly and helpful. Rooms are very clean. They reccomended a resturant which was terrific. Like where the locals eat. We had a great time. Breakfast was great. The location was centerly located from where we had to be and that was a plus. It was easy to get around.

We had a great night. The hotel was full because of a concert, but we didn't have any trouble checking in or with noise. The staff was very friendly and answered all of our questions. The best part was the coffee machine in the lobby. After 7+ hrs on the road, it was nice to refresh with an espresso!

Nice location. Clean room. Nice folks. Convenient location to restaurants. I would stay in the hotel again. Breakfast room was a little tight but food was good. I stay in a lot of Best Westerns and this one as as clean as any.

I know Best Western has rebranded itself but it needs to update it's rooms to go along with the rebrand. My room had a microwave, fridge, and coffee pot, but the fridge was so loud I had to shut it off to sleep. The bed was very comfortable and the heating/vend system was fairly quiet. But plugs for electronic devises in the room were hard to come by and some of the outlets were so old they wouldn't hold my power cords. The bedside clock was not correct and was flashing the wrong time. There are some signs I used to judge a hotel, as to its cheapest and/or safety. If the hangers are theft proof (which I detest since I think to hang my clothes in the bathroom to steam when I shower and avoid using the ironing board, which was not possible here), if the iron is locked to the ironing board, if they have pumps in the shower for shampoo, conditioner and body wash (instead of small bottles. Unless you give me a luffa, don't give me liquid soap, if the fan automatically turns on with the bathroom light and if the towels are small and look like they've been washed hundreds of times. The breakfast room is fairly small but I was able to find a seat each morning. Nothing special on the breakfast menu.

great service overall - do need to fix the wallpaper tear, The fridge also had made a really strange noise. The breakfast was really good, I liked being able to have many options with cold and hot food.

This was my second stay at BW. The previous was at Hartford, CT. This hotel looked ok from the outside but I felt that the interiors were old and dated. Power points were not conveniently located. The place was clean and housekeeping was good. Beds were comfortable enough. Pillows were hard. Breakfast was good as compared to others. Microwave and Fridge was a definate plus. Over all a fairly comfortable stay.

Very quite and clean! Would recommend to anyone traveling to the area. Great breakfast it wasn't just doughnut and coffee. The price was perfect for all the services. The only negative were the pillows

On a Side road that is not nearly as busy. Had cleaning and repair trucks outside and a few rooms were out of service. Our Room was recently updated and was good. Bed was comfortable and breakfast was OK, But I didn't dare try any of the hot food. Second floor has no Elevators to it so be careful not to get the second floor if you need one or cant carry your bags.

Room looked ok, sheets were worn out and had blood spots and streaks on them, pillows were tiny, hard, making it impossible to keep your head on them. Someone passed out on the lobby couch when I left at 4 am because I couldn't sleep.

Odd lady at check-in...but an jnteresting character. Very accomodating. My only real objection: the worst breakfast I have seen in a motel. I sent a photo of my plate to Facebook...it was so pathetic. Otherwise, a Decent Place to stay when you need a place. $100 seemed high but maybe not for the area.

The comfort and cleanliness of the rooms has really improved since previous stays at this location. I had a much different experience here a month ago, so apparently rooms are undergoing an upgrade. I hope all the rooms here will soon be like the one I had (Rm 205).

Usually stay in their Plus or Premiere hotels. Was happily surprised with the amount of room. Beds were comfy. Only 20 minutes from metro station. Breakfast was good and varied a little so it wasn't the same thing every morning. Nice quiet area.

Good hotel. Clean and safe. Good location right off of Mathis. Food nearby. Gas stations nearby. Easy access to the highway. Clean bathroom. Big beds with lots of comfy pillows. I will be staying here again if I need to return here for business.

A good stay if you are in the area and want a quiet hide away. It is close (15-20 minutes) to our interest of shopping at the local Korean stores, restaurants and Spa. There is some construction underway but it did not interfere with our plans or rest. Would stay again.

Spent one night. The place was quiet, the breakfast was good, and the employees were nice. What more can I say? We had a good stay. By chance this was our second time staying at this location. The last time was 3 years ago, I think. Seems to me that this stay was better than our last stay here.

Hotel lacks curb appeal. Great room - very clean, excellent features, good service cleaning. No elevator was a big minus. Breakfast area tiny. Food average. We had to eat in lobby one morning and with more that 2 other persons in breakfast room, it was uncomfortable. Breakfast juices were watered down. Hotel breakfast lady had difficulty maintaining adequate levels of food when it was busy (more than 4 guests at once).

Daxa, The hotel manager is a shining example of hospitality and it shows in her staff. This place is quiet, clean and comfortable. Hot breakfast every morning from 6-10am. It's surely worth the money and will exceed expectations.

Staff was very helpful prior to and during stay. Worked with me to repeatedly modify our reservation as our needs changed which was awesome! Rooms were very adequate. Breakfast was so much more than expected for this price point. Motorcycle friendly!

Room smelled like mildew and the A/C took a long time to cool. The TV channels were fuzzy. The room was clean tho and the staff were nice not much of a breakfast but I don't eat the hotel food anyway. Overall not a bad place but just can't deal with the mildew smell.

This property has a requirement to copy your drivers license and then refused to give the copy back to me upon departure. I addition staff said that local police require it 'because of the area' and the local police do come in and look at the licenses. I will never stay at this property again. Breakfast was poor quality and cold.

Staff were very nice and friendly. Very welcoming and helpful. The hotel and our room was nice and clean. The staff were helpful in giving when asked good places eat and some sites that we should see. We would stay here again.

Very nice stuff they always there, place is clean and smell good, parking always clean and have many places to park, breakfast always fresh and fully stuffed, every time we go there, we receive a very hot welcome and very nice service.

We stayed in this hotel for three nights. The staff at the front desk were friendly but not very helpful. We arrived at 21:00 and still had not had supper. When we asked if there was any restaurant that was still opened we were told "I do not know but there is an Italian place not far from here you can try". We found out later that IHOP is opened 24 hrs and was only five minutes away! (we put restaurant in our GPS and just started to go to all of them to see which was opened, not fun when you have just driven 12 hours!) Our room was a good size with two queen beds. The room was clean but needs updating. The T.V worked the first night but not the rest of our stay. When we called to the front desk we were told that a car had hit a pole and that they were unsure of when it would be repaired. (two days to fix a cable pole???) When we turned our heat on there was a stale smell coming from the heating unit. It did not last long but while it did it was very unpleasant. During our second night for some reason the heating unit started to pump out cold air. I woke up freezing and put the heat as high as it would go,It changed back to heat. The mattress is not bad but the linen needs to be updated. The blankets given were not very warm. The bathroom is an o.k size.Water pressure is good but the second night I had to turn the tap all the way to hot to get warm water. The floor around the toilet always seemed to have a small amount of water on it. I think the toilet had a small leak. My husband tried the gym equipment but stopped after 10 minutes as both machines were running very poorly and he did not feel safe using them. We told the front desk but the next day the machines were still running poorly. The breakfast was one of the worst I have had in this type of hotel. The eggs were overcooked,often the containers were empty,and the selection was very limited. I am baffled as to why so many people review that the breakfast is good. So to summarize the staff here are friendly but not very helpful. The rooms are below average,breakfast is below average. Hotel is kept very clean. The price is average. Just need a place to stay overnight and do not want to blow your budget , it is not the worst place you can stay. Staying for more than one night chose another hotel.

Good value and great staff! The breakfast is fresh and the location is good. I have stayed here for a long time and will continue to stay here. I am a light sleeper and there isn't any tolerance for loud guest. Every guest is treated with respect.

We selected this property for its location and weren't disappointed. It is an older hotel but is well cared for. It was especially cold when we were there and only 1 thin blanket on the bed. Breakfast has wide selection but staff could be more attentive to replenishing empty containers. Nonetheless, for the price and location, we will stay there again.

The rooms are typical but well cared for and spotlessly clean. Extra soaps and shampoos. Staff was very helpful and friendly on check-in. They have a nice breakfast with a good selection. A good deal. I would definitely stay again.

We choose this hotel because of the location. Only 10 minutes fro work. The hotel is dated but the owners are working to upgrade. The staff is friendly and courteous. Our room was on the 1st floor on the back side and very quite.

This hotel was great! Check in was simple (and we checked in late). The front desk had a ready made pamphlet with directions and parking to the show venue (Jiffy Lube Live) The rooms were clean, beds were comfy and the continental breakfast was excellent! All of this for a fair price. I would stay here again and recommend it to anyone traveling through or to Manassas.

We were looking for something convenient to the highway, clean, basic, and pet-friendly for a one night stay on the way to a longer trip. We got what we expected. The room was very basic, but beds were comfortable. The bathroom left a little to be desired. There seemed to be a lot of mildew on the shower surround (nothing bleach and a scrub brush couldn't cure) and a hole in the shower curtain. The hotel itself is showing it's age and is in need of repair/updating. The inner courtyard was a pleasant surprise. The desk staff needs to better monitor it, though. At 5 am I was out walking my dog and there was a large, loud group of 20 somethings - they looked kind of thuggish and were rapping with a lot of profanity. It made me a little uneasy walking through there. Minimally the hotel staff should have told them tone it down and clean it up. The keys to the room were kind of annoying, as it was very difficult to get the door open. The morning breakfast was about what you would expect for a hotel complimentary breakfast. The breakfast area had enough space and was kept clean. The only negative there was the large, open trash barrel where. Kind of gross. Should have been something with a lid. Staff by and large was helpful.

Room was clean though carpet had large water stain. Fortunately earlier reviews warned that there is no elevator - we should have been informed on the phone when we called. As disabled seniors, we could never bring luggage (and ourselves) up the steps. We called and the front desk guaranteed us 1st floor rooms. They don't do emailed confirmations, just gave us a confirmation number. The guest book in the room stated that we would get 10% off the local IHOP price (it gave the specific address we went to). Assuming it was correct we ate at the IHOP and mentioned the 10% when getting the receipt. They knew nothing of the offer and did not deduct anything. We asked at the motel front desk who knew nothing either. We asked them to check corporate and haven't heard anything since late June (and it is Aug 8th). So if you see the offer in the guest book, call first to confirm. We are out a couple of dollars - fortunately we did not have a larger check. We did appreciate the refrigerator in the room.

We stayed at this hotel because it was close to Jiffy Lube Live, and we didn't want to drive all the way home after our concert - good thing because it was after midnight when we got back to the hotel. The desk clerk was helpful and friendly and dealt with a problem with our reservation (not the hotel's fault nor hers) with calm and professionalism. My wife got some needed help and some local information from one of the cleaning staff members while she waited for me and the clerk to clear up the problem. The room was clean, and had everything we really needed. Breakfast was reasonably good, and once again the staff showed themselves to be friendly and helpful. However, the hotel room was badly in need of work. The carpet, bedspread and blankets were worn and stained. Bathroom, though clean, had visible rust, Furniture was a bit nicked and scratched. The pillows were square, not rectangular, which meant that it was easy to roll your head off the pillow. Fortunately there were three on each bed, so I was able to put two next to each other - better, but not great. Altogether - I'd stay for location and staff, but I sure hope that a renovation is in this hotel's future.

I found this hotel to be reasonable, clean, easily located, and had an excellent breakfast selection. The best thing was their customer service. I left my laptop in the room at checkout. Staff found it and made sure it was shipped overnight to my home. I highly recommend this hotel, its amenities, and its staff who went above and beyond for me.

Very good value; staff very friendly and helpful; rooms clean and quiet; breakfast quite good. It does not have pool or elevator but quality and value offset that. It is off the beaten path in Manassas Park, VA, but close to freeways for access to Northern VA sights.

To start, I first made a reservation for three nights and added on an extra night. The first night and next day were great but after that, our stay went a bit downhill. The room wasn't cleaned the next day and I was told sorry, it won't happen again. The next day, it happened again. The front desk again said, sorry, not sure why that happened. Upon checkout, the additional night I booked messed everything up so I received a free night for all of the issues. This was a nice surprise which I didn't expect. The breakfast was very good but the rooms could use updating.

I really enjoyed my stay at the Manassas Best Western. The room was great, the staff was very friendly and the breakfast was good. I would definitely recommend this hotel to anyone who is traveling near Manassas Virginia.

BW in Manassas is an affordable alternative to downtown Washington DC. It is on or near mass transit to get everywhere.The town itself is historic and home of two significant civil war battles and is within 6-8 miles of the Air and Space UDVAR/HAZY collection of historical planes. The museum is spectacular as is the staff at this hotel.The tour of the battlefield's are an emotional and educational experience. They were smart to oreserve them

Hotel rooms need updated, new mattresses and cleanliness poor. Breakfast buffet poor. Area is iffy so don't stroll around after dark especially alone. It is one of the cheaper hotels in the area and you get what you pay for.

This was a pre-planned trip and both my husband and I smoke, so I called around to 8 or 9 hotels in the area looking for a room that allowed smoking. When I called this hotel, I was told they had smoking rooms available so I booked a room, even though I was hoping for a hotel with an indoor pool.... While on the phone I confirmed more than twice that this was a SMOKING room, and the lady said Yes each time I inquired. Upon my arrival to the hotel I was told the entire hotel is non-smoking. I said I confirmed with the lady I placed the reservation with, via the hotels phone, that it was a smoking room. The woman checking me in basically told me I was a liar. The hotel is located across the street from an Adult Toy and Novelty shop and an Oriental Massage business. I booked Room #115. I had nowhere else to go so I checked in on Friday evening 4/1/16 (after a 3 hour drive). The fridge in the room didn't work, so I went to the front desk to complain. The lady said "Well aren't you leaving tomorrow anyway?". When I told her I was there for the entire weekend they finally sent someone to the room to look at it - a female whom barely spoke English. She ended up bringing me another fridge. The bed was so uncomfortable that I woke up Saturday morning with back pains (and I don't normally have back pain). I could barely move. I decided to use to IN-ROOM Jacuzzi tub, but the water was luke warm and it was an adventure trying to get the jets to turn on. Saturday night I spent another uncomfortable night sleeping in that horrible bed and again woke Sunday morning with back pain. I went to the breakfast "room" where they had burnt scrambled eggs, cereal, and a small selection of pastries that weren't the least appealing. The area has a total of 6 tables grouped together in 3 rows. There was cereal and other food debris all over the tables, floor, and counter area, although there was a staff member in there filling a plate which she took to the front check in counter area to eat. She acted as though the mess was not visible. I decided I'd had enough of this place and began packing my car, that's when I noticed the trash laying around the exterior of the hotel. I was never so happy to be heading home!! Note; The window in the room was not that secure and there was no view. The notice on the back of the room door states they are not responsible for valuables if the door and window is not secure, so I was a tad insecure about leaving my belongings in the room for an extended amount of time. I made a typo of the photo of the room, it IS room 115, NOT 215.

Great Continental Breakfast; room clean and comfortable; accommodations adequate; could be updated - carpet in hallways looked like 80's pattern, decor not up to date Location was difficult to get to from where our event was held (battlefield) - we had to drive through a couple of miles of residential district with stop signs each block; however, hotel was quiet, and we slept well... many choices and selections for breakfast

close to Bull Run battle fields and an easy Metro ride into DC. Staff was very helpful and friendly, breakfast was very good. The only complaint, as with most other Best Westerns, is they usually are not within walking distance of a restaurant and/or bar so you must get in the car and drive somewhere.

This hotel was clean and very comfortable. The staff were very helpful. I would not hesitate to stay there again. The internet was strong, the room was clean and the breakfast was fabulous. The staff were polite and helpful. I am on the road constantly and a good solid hotel accommodation is important to me. These guys do it right.

This is our second stay at this hotel and we have found both visits to be very pleasant. No complications or rude staff, the room was always very tidy and clean. We will continue to use this hotel when visiting family in this area.

Thy is is a very good hotel for the price with helpful and thoughtful staff. Close in to downtown Manassas,VA as well as major highways. Tidy breakfast room and good coffee. Staff make repeat guest, such as myself, comfortable being away from home.

Excellent, make you feel as home, always goes over and beyond expectation, definitely we will keep visiting this hotel, love the way how the front desk personnel treat the people, always with a smile indicating "ALWAYS HERE FOR YOU" Thank you MGarcia

Room was a little run down. There were holes in the curtains, what looked like gum stretched out on the rug, a hole in the wall and the sink had a crack in it. We only stayed for one night but if it had to be longer I would has asked for another room.

Everything worked or functioned as expected except for the clothes iron. The place was immaculate and relatively new, definitely a step up from Motel 6. The water was super HOT, the continental breakfast very good and the room noise level acceptable (main street side). All the business action one could want is right outside.

First, this hotel has a good breakfast and the employees other than the manager or owner are nice and helpful. The manager or owner needs to take some customer service courses. The rooms were clean and the wifi worked well, but many construction workers stay here and they stay outside late into the night drinking, smoking, and talking very loud. This is not a hotel for a family or anyone that likes to sleep. If you like to party and stay up late, then this is the place to stay.

I really enjoyed my stay at Best Western Manassas. The beds were really comfortable, the rooms were clean, nice smell in room. The staff was really helpful and professional. I enjoy having a hot breakfast with many options to choose from. I would stay here again,and would refer this hotel to my family and friends. Nice comfortable room for a really good price

Only stayed one night. Room was clean and comfortable. hotel is a bit dated with a nice lobby and friendly front desk. Did some laundry there and that was fine. Neighborhood looks a bit worn down. Breakfast was fine and plentiful good cup of coffee.. not a bad stay

After a night of working at the local fire works show, we got to the hotel at 4am. The front desk lady was humorous and made us feel welcome, even at that time. We laughed and joked, which was nice. She promised us a late check out with no disturbances, and she lived up to her words. I didn't wake up till noon to my phone alarm. The room was clean, as was the bathroom. Other than that, I can't tell you much more. For a night's sleep, it worked great!