Best Western Hotel Manassas,  Manassas

4.0/5  - based on 116 guest reviews.
8640 Mathis Avenue, 20110-5269, Manassas, United States - See map
+1 703 368 7070 +1 703 368 7292

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> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Sauna
    Sauna
TripAdvisor Traveler Rating
based on 117 traveler reviews
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Close to Old Town Manassas and the Center for the Arts, the Best Western Manassas hotel has the perfect location for a family getaway. This Washington DC hotel is close to a variety of top attractions like Manassas Battlefield Park. George Mason University Manassas Campus is also a short drive away, and we regularly welcome faculty, students and families in the region to visit the university. We're a short drive from Dulles Airport, which makes it convenient to stay at our clean, comfortable hotel. In the area, our Manassas hotel is known for easily traveling in and out of Dulles Airport, easy accessibility to Washington DC attractions, and of course the famous Best Western complimentary continental breakfast and wireless Internet. We know how important starting the morning right is, which is why all of our guests can enjoy a large variety at our extended continental breakfast. Stacks of waffles, fresh fruits, delectable pastries, yogurts and cereals along with chilled juices and 100% Arabica coffee are waiting every morning. Whether you're here to visit Manassas Battlefield Park or to explore old town Manassas, location is key. The best Washington DC attractions are close enough for a quick day trip, yet our hotel is far enough from the center of the city to offer spacious rooms and a great value. Friendly staff members make sure every guest has a relaxing, enjoyable stay. The Best Western Manassas hotel is also a favorite for business travelers looking for a touch of home and quality amenities. Some of our regular guests are in the area for work with government agencies and local businesses. We're your go-to accommodation for business and leisure travel alike. Book a quiet room at Best Western Manassas, where you'll be close to everything! Enjoy your stay.

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Room 1

Guest reviews


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based on 117 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
35
Verygood
 
38
Medium
 
29
Poor
 
11
Horrible
 
4
Business Business 27
Couples Couples 27
Family Family 40
Friends getaway Friends getaway 10
Solo travel Solo travel 11
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Manassas,Manassas
  • 4
    « great »

    great service overall - do need to fix the wallpaper tear, The fridge also had made a really strange noise. The breakfast was really good, I liked being able to have many options with cold and hot food.

    3
    « Ok stay at BW »

    This was my second stay at BW. The previous was at Hartford, CT. This hotel looked ok from the outside but I felt that the interiors were old and dated. Power points were not conveniently located. The place was clean and housekeeping was good. Beds were comfortable enough. Pillows were hard. Breakfast was good as compared to others. Microwave and Fridge was a definate plus. Over all a fairly comfortable stay.

    5
    « From a small town in Pa »

    Very quite and clean! Would recommend to anyone traveling to the area. Great breakfast it wasn't just doughnut and coffee. The price was perfect for all the services. The only negative were the pillows

    3
    « Nice to be off main Road »

    On a Side road that is not nearly as busy. Had cleaning and repair trucks outside and a few rooms were out of service. Our Room was recently updated and was good. Bed was comfortable and breakfast was OK, But I didn't dare try any of the hot food. Second floor has no Elevators to it so be careful not to get the second floor if you need one or cant carry your bags.

    2
    « Bloody sheets »

    Room looked ok, sheets were worn out and had blood spots and streaks on them, pillows were tiny, hard, making it impossible to keep your head on them. Someone passed out on the lobby couch when I left at 4 am because I couldn't sleep.

    3
    « Perfectly OK »

    Odd lady at check-in...but an jnteresting character. Very accomodating. My only real objection: the worst breakfast I have seen in a motel. I sent a photo of my plate to Facebook...it was so pathetic. Otherwise, a Decent Place to stay when you need a place. $100 seemed high but maybe not for the area.

    4
    « Getting Better »

    The comfort and cleanliness of the rooms has really improved since previous stays at this location. I had a much different experience here a month ago, so apparently rooms are undergoing an upgrade. I hope all the rooms here will soon be like the one I had (Rm 205).

    4
    « Stayed here while visting DC »

    Usually stay in their Plus or Premiere hotels. Was happily surprised with the amount of room. Beds were comfy. Only 20 minutes from metro station. Breakfast was good and varied a little so it wasn't the same thing every morning. Nice quiet area.

    4
    « Good hotel. »

    Good hotel. Clean and safe. Good location right off of Mathis. Food nearby. Gas stations nearby. Easy access to the highway. Clean bathroom. Big beds with lots of comfy pillows. I will be staying here again if I need to return here for business.

    3
    « Manassas Best Western »

    A good stay if you are in the area and want a quiet hide away. It is close (15-20 minutes) to our interest of shopping at the local Korean stores, restaurants and Spa. There is some construction underway but it did not interfere with our plans or rest. Would stay again.

  • 5
    « Very Nice »

    Spent one night. The place was quiet, the breakfast was good, and the employees were nice. What more can I say? We had a good stay. By chance this was our second time staying at this location. The last time was 3 years ago, I think. Seems to me that this stay was better than our last stay here.

    3
    « Good Room, average hotel »

    Hotel lacks curb appeal. Great room - very clean, excellent features, good service cleaning. No elevator was a big minus. Breakfast area tiny. Food average. We had to eat in lobby one morning and with more that 2 other persons in breakfast room, it was uncomfortable. Breakfast juices were watered down. Hotel breakfast lady had difficulty maintaining adequate levels of food when it was busy (more than 4 guests at once).

    5
    « Great Staff Clean and Quiet Hotel »

    Daxa, The hotel manager is a shining example of hospitality and it shows in her staff. This place is quiet, clean and comfortable. Hot breakfast every morning from 6-10am. It's surely worth the money and will exceed expectations.

    5
    « Excellent customer service! »

    Staff was very helpful prior to and during stay. Worked with me to repeatedly modify our reservation as our needs changed which was awesome! Rooms were very adequate. Breakfast was so much more than expected for this price point. Motorcycle friendly!

    3
    « Best Western Manasses »

    Room smelled like mildew and the A/C took a long time to cool. The TV channels were fuzzy. The room was clean tho and the staff were nice not much of a breakfast but I don't eat the hotel food anyway. Overall not a bad place but just can't deal with the mildew smell.

    1
    « Hotel Copies and keeps a copy of your Drivers License »

    This property has a requirement to copy your drivers license and then refused to give the copy back to me upon departure. I addition staff said that local police require it 'because of the area' and the local police do come in and look at the licenses. I will never stay at this property again. Breakfast was poor quality and cold.

    5
    « Excellent Hotel »

    Staff were very nice and friendly. Very welcoming and helpful. The hotel and our room was nice and clean. The staff were helpful in giving when asked good places eat and some sites that we should see. We would stay here again.

    5
    « Very nice hotel »

    Very nice stuff they always there, place is clean and smell good, parking always clean and have many places to park, breakfast always fresh and fully stuffed, every time we go there, we receive a very hot welcome and very nice service.

    2
    « Hotel needs to be updated. »

    We stayed in this hotel for three nights. The staff at the front desk were friendly but not very helpful. We arrived at 21:00 and still had not had supper. When we asked if there was any restaurant that was still opened we were told "I do not know but there is an Italian place not far from here you can try". We found out later that IHOP is opened 24 hrs and was only five minutes away! (we put restaurant in our GPS and just started to go to all of them to see which was opened, not fun when you have just driven 12 hours!) Our room was a good size with two queen beds. The room was clean but needs updating. The T.V worked the first night but not the rest of our stay. When we called to the front desk we were told that a car had hit a pole and that they were unsure of when it would be repaired. (two days to fix a cable pole???) When we turned our heat on there was a stale smell coming from the heating unit. It did not last long but while it did it was very unpleasant. During our second night for some reason the heating unit started to pump out cold air. I woke up freezing and put the heat as high as it would go,It changed back to heat. The mattress is not bad but the linen needs to be updated. The blankets given were not very warm. The bathroom is an o.k size.Water pressure is good but the second night I had to turn the tap all the way to hot to get warm water. The floor around the toilet always seemed to have a small amount of water on it. I think the toilet had a small leak. My husband tried the gym equipment but stopped after 10 minutes as both machines were running very poorly and he did not feel safe using them. We told the front desk but the next day the machines were still running poorly. The breakfast was one of the worst I have had in this type of hotel. The eggs were overcooked,often the containers were empty,and the selection was very limited. I am baffled as to why so many people review that the breakfast is good. So to summarize the staff here are friendly but not very helpful. The rooms are below average,breakfast is below average. Hotel is kept very clean. The price is average. Just need a place to stay overnight and do not want to blow your budget , it is not the worst place you can stay. Staying for more than one night chose another hotel.

    5
    « Good night »

    Good value and great staff! The breakfast is fresh and the location is good. I have stayed here for a long time and will continue to stay here. I am a light sleeper and there isn't any tolerance for loud guest. Every guest is treated with respect.

  • 3
    « Central location, clean rooms, helpful staff »

    We selected this property for its location and weren't disappointed. It is an older hotel but is well cared for. It was especially cold when we were there and only 1 thin blanket on the bed. Breakfast has wide selection but staff could be more attentive to replenishing empty containers. Nonetheless, for the price and location, we will stay there again.

    4
    « Pleasant staff and comfortable rooms »

    The rooms are typical but well cared for and spotlessly clean. Extra soaps and shampoos. Staff was very helpful and friendly on check-in. They have a nice breakfast with a good selection. A good deal. I would definitely stay again.

    4
    « Great Location Professional Staff »

    We choose this hotel because of the location. Only 10 minutes fro work. The hotel is dated but the owners are working to upgrade. The staff is friendly and courteous. Our room was on the 1st floor on the back side and very quite.

    5
    « stayed for Farm Aid »

    This hotel was great! Check in was simple (and we checked in late). The front desk had a ready made pamphlet with directions and parking to the show venue (Jiffy Lube Live) The rooms were clean, beds were comfy and the continental breakfast was excellent! All of this for a fair price. I would stay here again and recommend it to anyone traveling through or to Manassas.

    3
    « Ok Place for a One Night Stop Over »

    We were looking for something convenient to the highway, clean, basic, and pet-friendly for a one night stay on the way to a longer trip. We got what we expected. The room was very basic, but beds were comfortable. The bathroom left a little to be desired. There seemed to be a lot of mildew on the shower surround (nothing bleach and a scrub brush couldn't cure) and a hole in the shower curtain. The hotel itself is showing it's age and is in need of repair/updating. The inner courtyard was a pleasant surprise. The desk staff needs to better monitor it, though. At 5 am I was out walking my dog and there was a large, loud group of 20 somethings - they looked kind of thuggish and were rapping with a lot of profanity. It made me a little uneasy walking through there. Minimally the hotel staff should have told them tone it down and clean it up. The keys to the room were kind of annoying, as it was very difficult to get the door open. The morning breakfast was about what you would expect for a hotel complimentary breakfast. The breakfast area had enough space and was kept clean. The only negative there was the large, open trash barrel where. Kind of gross. Should have been something with a lid. Staff by and large was helpful.

    3
    « Watch offer 10% off local IHOP »

    Room was clean though carpet had large water stain. Fortunately earlier reviews warned that there is no elevator - we should have been informed on the phone when we called. As disabled seniors, we could never bring luggage (and ourselves) up the steps. We called and the front desk guaranteed us 1st floor rooms. They don't do emailed confirmations, just gave us a confirmation number. The guest book in the room stated that we would get 10% off the local IHOP price (it gave the specific address we went to). Assuming it was correct we ate at the IHOP and mentioned the 10% when getting the receipt. They knew nothing of the offer and did not deduct anything. We asked at the motel front desk who knew nothing either. We asked them to check corporate and haven't heard anything since late June (and it is Aug 8th). So if you see the offer in the guest book, call first to confirm. We are out a couple of dollars - fortunately we did not have a larger check. We did appreciate the refrigerator in the room.

    3
    « Great staff, but badly needs renovation »

    We stayed at this hotel because it was close to Jiffy Lube Live, and we didn't want to drive all the way home after our concert - good thing because it was after midnight when we got back to the hotel. The desk clerk was helpful and friendly and dealt with a problem with our reservation (not the hotel's fault nor hers) with calm and professionalism. My wife got some needed help and some local information from one of the cleaning staff members while she waited for me and the clerk to clear up the problem. The room was clean, and had everything we really needed. Breakfast was reasonably good, and once again the staff showed themselves to be friendly and helpful. However, the hotel room was badly in need of work. The carpet, bedspread and blankets were worn and stained. Bathroom, though clean, had visible rust, Furniture was a bit nicked and scratched. The pillows were square, not rectangular, which meant that it was easy to roll your head off the pillow. Fortunately there were three on each bed, so I was able to put two next to each other - better, but not great. Altogether - I'd stay for location and staff, but I sure hope that a renovation is in this hotel's future.

    5
    « Exemplary Customer Service »

    I found this hotel to be reasonable, clean, easily located, and had an excellent breakfast selection. The best thing was their customer service. I left my laptop in the room at checkout. Staff found it and made sure it was shipped overnight to my home. I highly recommend this hotel, its amenities, and its staff who went above and beyond for me.

    4
    « Hotel review »

    Very good value; staff very friendly and helpful; rooms clean and quiet; breakfast quite good. It does not have pool or elevator but quality and value offset that. It is off the beaten path in Manassas Park, VA, but close to freeways for access to Northern VA sights.

    4
    « Good stay overall. »

    To start, I first made a reservation for three nights and added on an extra night. The first night and next day were great but after that, our stay went a bit downhill. The room wasn't cleaned the next day and I was told sorry, it won't happen again. The next day, it happened again. The front desk again said, sorry, not sure why that happened. Upon checkout, the additional night I booked messed everything up so I received a free night for all of the issues. This was a nice surprise which I didn't expect. The breakfast was very good but the rooms could use updating.

  • 5
    « Great stay »

    I really enjoyed my stay at the Manassas Best Western. The room was great, the staff was very friendly and the breakfast was good. I would definitely recommend this hotel to anyone who is traveling near Manassas Virginia.

    5
    « neat town; spectacularly friendly staff. »

    BW in Manassas is an affordable alternative to downtown Washington DC. It is on or near mass transit to get everywhere.The town itself is historic and home of two significant civil war battles and is within 6-8 miles of the Air and Space UDVAR/HAZY collection of historical planes. The museum is spectacular as is the staff at this hotel.The tour of the battlefield's are an emotional and educational experience. They were smart to oreserve them

    2
    « One Night Stay Only »

    Hotel rooms need updated, new mattresses and cleanliness poor. Breakfast buffet poor. Area is iffy so don't stroll around after dark especially alone. It is one of the cheaper hotels in the area and you get what you pay for.

    2
    « Never again! Fridge didnt work, Bed was horrible, No hot water »

    This was a pre-planned trip and both my husband and I smoke, so I called around to 8 or 9 hotels in the area looking for a room that allowed smoking. When I called this hotel, I was told they had smoking rooms available so I booked a room, even though I was hoping for a hotel with an indoor pool.... While on the phone I confirmed more than twice that this was a SMOKING room, and the lady said Yes each time I inquired. Upon my arrival to the hotel I was told the entire hotel is non-smoking. I said I confirmed with the lady I placed the reservation with, via the hotels phone, that it was a smoking room. The woman checking me in basically told me I was a liar. The hotel is located across the street from an Adult Toy and Novelty shop and an Oriental Massage business. I booked Room #115. I had nowhere else to go so I checked in on Friday evening 4/1/16 (after a 3 hour drive). The fridge in the room didn't work, so I went to the front desk to complain. The lady said "Well aren't you leaving tomorrow anyway?". When I told her I was there for the entire weekend they finally sent someone to the room to look at it - a female whom barely spoke English. She ended up bringing me another fridge. The bed was so uncomfortable that I woke up Saturday morning with back pains (and I don't normally have back pain). I could barely move. I decided to use to IN-ROOM Jacuzzi tub, but the water was luke warm and it was an adventure trying to get the jets to turn on. Saturday night I spent another uncomfortable night sleeping in that horrible bed and again woke Sunday morning with back pain. I went to the breakfast "room" where they had burnt scrambled eggs, cereal, and a small selection of pastries that weren't the least appealing. The area has a total of 6 tables grouped together in 3 rows. There was cereal and other food debris all over the tables, floor, and counter area, although there was a staff member in there filling a plate which she took to the front check in counter area to eat. She acted as though the mess was not visible. I decided I'd had enough of this place and began packing my car, that's when I noticed the trash laying around the exterior of the hotel. I was never so happy to be heading home!! Note; The window in the room was not that secure and there was no view. The notice on the back of the room door states they are not responsible for valuables if the door and window is not secure, so I was a tad insecure about leaving my belongings in the room for an extended amount of time. I made a typo of the photo of the room, it IS room 115, NOT 215.

    4
    « Comfortable, clean, great breakfast »

    Great Continental Breakfast; room clean and comfortable; accommodations adequate; could be updated - carpet in hallways looked like 80's pattern, decor not up to date Location was difficult to get to from where our event was held (battlefield) - we had to drive through a couple of miles of residential district with stop signs each block; however, hotel was quiet, and we slept well... many choices and selections for breakfast

    5
    « good location »

    close to Bull Run battle fields and an easy Metro ride into DC. Staff was very helpful and friendly, breakfast was very good. The only complaint, as with most other Best Westerns, is they usually are not within walking distance of a restaurant and/or bar so you must get in the car and drive somewhere.

    5
    « Excellent »

    This hotel was clean and very comfortable. The staff were very helpful. I would not hesitate to stay there again. The internet was strong, the room was clean and the breakfast was fabulous. The staff were polite and helpful. I am on the road constantly and a good solid hotel accommodation is important to me. These guys do it right.

    5
    « Weekend trip »

    This is our second stay at this hotel and we have found both visits to be very pleasant. No complications or rude staff, the room was always very tidy and clean. We will continue to use this hotel when visiting family in this area.

    4
    « Guest review »

    Thy is is a very good hotel for the price with helpful and thoughtful staff. Close in to downtown Manassas,VA as well as major highways. Tidy breakfast room and good coffee. Staff make repeat guest, such as myself, comfortable being away from home.

    5
    « Great place to stay »

    Excellent, make you feel as home, always goes over and beyond expectation, definitely we will keep visiting this hotel, love the way how the front desk personnel treat the people, always with a smile indicating "ALWAYS HERE FOR YOU" Thank you MGarcia

  • 3
    « needs an make over »

    Room was a little run down. There were holes in the curtains, what looked like gum stretched out on the rug, a hole in the wall and the sink had a crack in it. We only stayed for one night but if it had to be longer I would has asked for another room.

    5
    « No surprises »

    Everything worked or functioned as expected except for the clothes iron. The place was immaculate and relatively new, definitely a step up from Motel 6. The water was super HOT, the continental breakfast very good and the room noise level acceptable (main street side). All the business action one could want is right outside.

    2
    « Party palace »

    First, this hotel has a good breakfast and the employees other than the manager or owner are nice and helpful. The manager or owner needs to take some customer service courses. The rooms were clean and the wifi worked well, but many construction workers stay here and they stay outside late into the night drinking, smoking, and talking very loud. This is not a hotel for a family or anyone that likes to sleep. If you like to party and stay up late, then this is the place to stay.

    5
    « Clean, Pleasant Stay »

    I really enjoyed my stay at Best Western Manassas. The beds were really comfortable, the rooms were clean, nice smell in room. The staff was really helpful and professional. I enjoy having a hot breakfast with many options to choose from. I would stay here again,and would refer this hotel to my family and friends. Nice comfortable room for a really good price

    4
    « Good for one night »

    Only stayed one night. Room was clean and comfortable. hotel is a bit dated with a nice lobby and friendly front desk. Did some laundry there and that was fine. Neighborhood looks a bit worn down. Breakfast was fine and plentiful good cup of coffee.. not a bad stay

    4
    « Was Awesome for 8 Hours of Sleep »

    After a night of working at the local fire works show, we got to the hotel at 4am. The front desk lady was humorous and made us feel welcome, even at that time. We laughed and joked, which was nice. She promised us a late check out with no disturbances, and she lived up to her words. I didn't wake up till noon to my phone alarm. The room was clean, as was the bathroom. Other than that, I can't tell you much more. For a night's sleep, it worked great!

 

Getting to the hotel ...

All directions
·From: Washinton D. C. Take I-66 West to Exit-53 Route 28 South. Turn right on Manassas Drive and left on Mathis Avenue. The Best Western Manassas is just ahead. ·From: 1-66 East. Take 1-66 East to Exit 44 (234 bypass), Route 28 North to Manassas Drive and left on Liberia Avenue. Make a right on Mathis Avenue. The Best Western Manassas is just ahead. ·From: I-95 North. Take I-95 North to Exit 152 Dumfries Road. Make a right on Prince William Parkway/Liberia Avenue and then a right on Mathis Avenue. The Best Western Manassas is just ahead. ·From: I-95 South. Take Exit 158, Prince William Parkway. Turn right on Liberia Avenue and then right again on Mathis Avenue. The Best Western Manassas is ...

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