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Best Western Hotel Battlefield Inn, Manassas

4.0/5  - basé sur 302 notations.
10820 Balls Ford Road, 20109-2401, Manassas, United States - See map

Welcome to the Best Western Battlefield Inn! With a full-service restaurant on-site, guests at our Manassas hotel don't have to go far for a great meal. The Best Western Battlefield Inn puts guests in the heart of America's history. Our Manassas hotel caters to traveling families, history buffs and business travelers alike. Convenient access to DC means guests can enjoy being close to all the attractions of the city, but without the city prices, hustle and bustle. You'll be just a short drive away from the Air and Space Museum, fine dining and incredible shopping. Friendly, professional service means your stay at our Manassas hotel will be smooth sailing. As a pet-friendly hotel, we welcome the entire family and cater to four-legged and two-legged guests. Jiffy Lube Live is also in the area, and always draws a crowd for concerts and special events. However, there's more to great Jiffy Lube Live hotels than location. The White House might be just 30 minutes away, but guests at our Manassas hotel are also treated to luxury bedding, quiet spacious rooms and the friendliest service in town. From the Washington Monument to the Kennedy Center, you'll be close to everything and feel right at home the entire time. Hotels in Manassas, VA are clean, comfortable and provide a great value. With close proximity to I-66, it's easy to zip around the region. Our Manassas hotel features a ballroom and conference center, the largest in the city, and we're a favorite hot spot for receptions, celebrations and special events. Also less than one mile from the historic first land battle of the Civil War at Manassas Battlefield, guests are surrounded by the rich history of the area. Whether you're planning an epic birthday celebration or want to show the kids a piece of history, depend on our friendly staff to make you feel welcome. Book your upcoming stay at the Best Western Battlefield Inn right now!

Best Western

Hotel Battlefield Inn

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Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Bronze
 
based on 302 guest reviews
NOTE ISSUED
Excellent
158
Very Good
73
Average
36
Poor
24
Terrible
11
REFER TO NOTICE
Business Business
95
Couples Couples
59
Family Family
54
Friends getaway Friends getaway
59
Solo travel Solo travel
19
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"We will be back!"

5
10/07/2018

Great hotel! Great bar! We stayed here after concert at Jiffy Lube. We will definitely use this as our go-to hotel when going to concerts. The staff was very friendly. Live music in the bar after concert.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear LinsMR; Thank you for choosing our Best Western as your place to stay after the concert at Jiffy Lube Live. It was a pleasure having you as our guests and we are thrilled to hear you had a great stay. We appreciate the compliments for Addy's and delighted to hear you had fun and found the whole experience exceeded your expectations. We look forward to being your first choice for accommodations for the next concert, or just a weekend getaway. Sincerely, Sarah L. E-Commerce Manager

"Average at Best"

3
08/07/2018

I'm not sure what the other reviewers loved so much about this place but I found it average at best. This older styled motel is conveniently located off I-66 which is why I chose to stay there. The motel sits back from the road with a Shell station and a Burger King (under construction) out front. There are gas stations, shopping and restaurants nearby. The front entrance is somewhat torn up and there are several work trucks with trailers parked in the lot because of the aforementioned construction. The motel is designed around a central courtyard with pool. All guest rooms are on the sides and the back. The front has the lobby, a large restaurant-bar and party rooms. If you're staying on a weekend I would inquire about any on-premises activities because we could clearly hear the live band outside in the courtyard. However we could not hear the noise once inside our room which was on the back side. But, I'm guessing those guests staying on the side rooms may not have gotten a good nights sleep because of the proximity of their rooms to the front of the motel. There is a pool (no lifeguard) which i didn't use but it looked inviting and several guests on Saturday were taking advantage of the beautiful weather and the clear water. There are several tables with umbrellas around the pool and a cabana at each end with picnic tables and charcoal grills for cooking. A nice touch. Entry to the rooms and courtyard o is by a pass card from the parking lot. Lighting in the parking area is exceptionally poor. There are no luggage carts and the sidewalk areas leading to the rooms is in need of cosmetic repair. All rooms exit to the outside (no hallways). Our room was a good sized one-bed space with a vanity and a bath/shower, sink and commode separated from the vanity by a door. The room has imitation-wood vinyl flooring and beige painted walls. Housekeeping did a fine job keeping the room clean. Amenities include TV, m'wave and fridge. Lighting is very good at the vanity and adequate in the rest of the room. There are three good-sized mirrors. The walls are a bit thin and you can clearly hear water running in the walls but we did not hear our neighbors talking. The bed was comfortable but the four pillows provided were small and poorly padded. Bring your own. Breakfast is better than average motel fare with scrambled or hard boiled eggs, sausage, fresh fruit and juice, waffles and cereals, breads and coffee. The front desk personnel are friendly but some aren't very efficient about taking care of customers' requests. The price for a night's stay varies with the day of the week. We paid an average of $98 for two nights. I won't stay here again. There are too many other places in the area with good reviews and similar or slightly higher room rates.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Mrfiz; Thank you for being our guests and taking the time to share your experience with us. We are a family friendly hotel that enjoys welcoming many guests year round from business travelers to those relocating to the area. We understand that some things you liked such as the comfortable beds, quiet room, courtyard layout, breakfast was good and a nice variety. I am sorry, however, that overall, our hotel just wasn't what you typically find appealing and certainly apologize for not meeting your expectations better. We appreciate your honesty. Your valued feedback allows us to make changes where we can. Thank you again and if you ever need a place to stay, we welcome the opportunity to have you stay again. Sincerely, Sarah L. E-Commerce Manager

"A great place to stay - loved it."

4
25/06/2018

This is a very large Best Western and has a restaurant on the property which is a bonus. Our room was nice and clean and we did like the double walk in shower. The breakfast room is quite large and will accommodate quite a few people. A great variety of offerings and everything was fresh and tasty. I appreciated the dried cranberries, nuts, etc that were offered for the yogurt. The only down side was patrons in the restaurant/bar came outside to the central area where the pool is located and were shouting and calling around each other, slamming doors etc. I am guessing this wouldn't be an issue on week nights.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear jesse; Thank you for being our guests and choosing our Best Western as your place to stay. We are pleased to hear the newly updated guestrooms, variety and good choices at breakfast and more met your needs and expectations well. I am sorry, however, there were a few patrons that were a bit rowdy during your stay, we will speak with them and remind that there are other guests in house and to please keep their voices down when traveling to and from their rooms. We do hope you choose to stay again next time your travels bring you to town. Thank you, Sarah L. E-Commerce Manager

"Best Stay in Manassas, VA"

5
11/06/2018

Mr Kamal was very helpful and friendly. The room was all clean and stocked . The restaurant and the bar service was a plus features which I was not expecting. the choice of food and drink was adequate. Definitely a place to stay during weekend as they play live music !!!

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear adbhesh; Thank you for choosing our hotel as your place to stay while in town. We are pleased to hear the friendly customer service from Kamal started your stay off well and you enjoyed your time with us. Thank you as well for joining us at Addy's restaurant, we appreciate the feedback for the food, atmosphere and lively music that is featured weekly. Your feedback will be shared with the team to motivate and encourage them to keep up the good job. We hope to welcome you again next time you are in town. Sincerely, Sarah L. E-Commerce Manager

"excellent stay"

5
23/05/2018

We had a wonderful stay at this Best Western hotel, exterior makes you skeptical added with construction at the front. Once you get to lobby, its something different. Clean, quite and nice courtyard. I loved the upgraded room with laminated floor, way better than filthy carpets most other hotels have. Staffs were polite and professional and breakfast was good. TV was not quite in par. All snowy pictures, but didnt affect my stay.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Amanda; We appreciate you choosing our hotel as your place to stay while in town. Sorry for the temporary construction, we are excited to have a restaurant built on our lot, we are also preparing our outdoor pool for the opening season coming in a few days. We are delighted to hear that you enjoyed the new rooms and updated flooring, as well breakfast. We did receive a report that the TV was giving a few rooms some troubles and contacted our vendor for assistance. Thank you again for the great feedback and for being our guests. We hope to be of service to you again soon. Sincerely, Sarah L. E-Commerce Manager

"Best Western"

5
16/05/2018

Excellent rooms, there was a goodie bag with a light snack provided by the hotel in our room, everything was clean and tidy. We were waited on by excellent staff who ensured that everyone in our group was comfortable. Check out was streamlined, which was amazing since we had reserved 12 rooms.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear mary; Thank you for choosing the Best Western Battlefield Inn to host your group event while in town. It was a pleasure having you stay with us. I am delighted to hear that you all enjoyed your stay and found the customer service, added touches like the welcome gift and more exceeded your expectations. I will share your praise and kind words with the staff to encourage them to keep up the great job. We hope to welcome you again next year or whenever your travels bring you back to the area. Thank you, Sarah L. E-Commerce Manager

"Close to Bull Run"

5
12/05/2018

Nice clean hotel. Friendly, courteous staff. Very near Civil War battlefield. Rooms open onto an interior courtyard with pool. There is a restaurant on site. Quite close to Washington DC. Had a nice stay. Hotel was surprisingly quiet.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Shanghai-McCoy; We appreciate you choosing our Best Western as your place to stay while in town, thank you. We are pleased to hear the amenities, location's proximity to the Battlefields, Washington DC as well as the quiet room made for an enjoyable and relaxing stay for you. We hope to welcome you again next time your travels bring you to the area. Thank you, Sarah L. E-Commerce Manager

"great place !!!"

5
18/04/2018

everything was perfect -great location ,enjoy free dinner at addy's bar and place to play hourse shoe,corn hole and very good paking - next to 66 -at weeked - live band . must try this best western -will visit again .

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear chammikoketa; Thank you for choosing our Best Western as your place to stay during your travels. We are very pleased to hear the location just off I-66, complimentary guest appreciation dinner, lively entertainment at Addy's, and the games in the courtyard made for a memorable and enjoyable experience. We will share your feedback with the team to encourage them to continue to think outside the box on ways to ensure of guests have unique and fun stay. Thank you, Sarah L. E-Commerce Manager

"great location, relaxing"

5
29/03/2018

felt very welcomed at this property. a nice location, restaurants and shops very close. the staff and housekeepers were friendly, and kind. i enjoyed my restful nights sleep at this property. i will be staying at this property again.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Arthur; Thank you for choosing our Best Western as your place to stay while in town. With a spirit to serve we take great pride in offering our guests a welcoming place to stay and delighted to hear you had a wonderful stay. We appreciate you sharing with us the comfortable bed, friendly staff and more exceeded your expectations. Thank you again for your business and feedback. We look forward to welcoming you again next time you are in town. Sincerely, Sarah L. E-Commerce Manager

"Very clean and nice hotel for the money"

5
21/03/2018

Located just off interstate 66, in house restaurant and bar with friendly staff and full menu, full breakfast, courtyard with pavilions and in-ground pool. Rooms are very clean and up to date with mini fridge, safe, cable with 100+ channels

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear collinh; We would like to thank you for being our guests and taking the time to share your recent experience. Our goal is to provide a relaxing, friendly environment where our guests feel at home; we are delighted to see we have done that and exceeded your expectations. Thank you for feedback for Addy's restaurant, our friendly staff and updated rooms. We will share your positive feedback with the team and do hope to welcome you again during your travels. Sincerely, Sarah L. E-Commerce Manager

"Worst Western"

2
16/03/2018

Stayed for 2 nights. One of the double beds had two very defined stains on the bed. The bathroom toilet was dirty. The bed was not comfortable. Unless they take care of some things there I would not stay there again.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear bnameche; The team wishes to thank you for bringing this to our attention. We take great pride on delivering an exceptional hotel experience during your travels, and I see from your feedback that unfortunately we have fallen short of our goal during your recent stay. Please accept our sincere apology for condition of the bed and bathroom. We regret that it affected your stay negatively as it a fixable item. We will do our best to replace the mattress as quickly as possible and already took care of the toilet. Thank you again, we do hope to see you again. Sincerely, Sarah L E-Commerce Manager

"Nice"

5
01/03/2018

Exterior little worn down but great interior. Very clean room, beds were comfortable, everything perfect for our need. Staffs were courteous and very friendly. We enjoyed our stay, n btw breakfast bar was nice too.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear kprasd; Thank you for choosing to stay at our Best Western during your travels, we appreciate your business and review. I am pleased to hear the friendly customer service, newly updated rooms and more met your needs and expectations. It was a pleasure having you stay here and we hope to welcome you again next time you are in town. Sincerely, Sarah L. E-Commerce Manager

"Worn Out but Adequate"

3
26/02/2018

If you just need a room, this is a good value. However the place is worn out from use over decades and to cover up the fact, literally everything to include sidewalks are all painted a beige color. The breakfast and service were above average. Since every room has access from common walkways, it is a bit noisy from normal activity outside.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear kevin; Thank you for being our guest and taking the time to share your recent stay with us. I am pleased to hear the breakfast, customer service and value met your expectations and needs well. We are newly renovated and all guestrooms and exterior has been redone as well as the lobby. I am sorry to hear that the exterior courtyard rooms are not to your liking, we understand that some guests prefer interior corridors and found that even with outside entrances, we are a pretty quite hotel. Thank you again for your business and feedback. We welcome the opportunity to have you stay again if needed. Sincerely, Sarah L. E-Commerce Manager

"One night stop over."

1
10/02/2018

Here's the best bit - king size bed was extremely comfortable but the extremely loud air conditioning/heater ruined my stay. It was like having a truck in the same room. Avoid rm125. Other than that this motel type hotel was as expected. The beer in there bar was ok but the food was uninspired. Also when I order an appetiser I don't expect my main dish to arrive 5 mins later. I don't like watching it go cold in front of me.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Simon; On behalf of the hotel and restaurant, we would like thank you for bringing this to our attention. We take great pride on delivering an exceptional hotel experience during your travels, and provide a relaxing dining atmosphere with good food from Addy's. I see from your feedback that unfortunately we have fallen short of our goal during your recent stay. Please accept our sincere apology for the noisy air conditioning unit and timing of the meals as well as the lack of flavor. We regret that it affected your stay negatively and will use your feedback as a teaching moment to continue to improve upon our services. Thank you again for being our guests we are sorry to hear that you did not have a better experience. Sincerely, Sarah L. E-Commerce Manager

"Always great"

5
29/01/2018

This hotel quickly became my hotel because of wonderful services. Professional staffs, clean and comfortable rooms and breakfast in the morning makes me to feel like home. I highly recommend this hotel to everyone passing by.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear amanda; Thank you for being a valued, repeat guest of our Best Western. We are delighted to hear that we continue to meet your needs well and with each stay, exceed your expectations. Thank you for choosing us to be your home away from home, it is always a pleasure to welcome you and appreciate the recommendation to others to give us a try. We look forward to your next visit. Thank you, Sarah L. E-Commerce Manager

"Best Experience"

5
28/01/2018

It was such a great experience spending time in Best Western. Felt like Home and had a great friendly service by the hotel employees during check-in and check-out. Neat, and clean rooms and the best price.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Ishk; We would like to thank you for being our guests and taking the time to share your recent experience. It is always encouraging to read positive feedback from those that matter the most - you, our valued guests. Our goal is to provide a relaxing, friendly environment where you feel at home; we are delighted to see we have done that and exceeded your expectations. Thank you for sharing with us the value, service and more made for a relaxing and pleasant stay. We hope to welcome you again in the near future. Sincerely, Sarah L. E-Commerce Manager

"Our last night in Virginia"

5
12/01/2018

We stayed at the Best Western as we were moving the next day to Tennessee. Hard to stay in a house with no furniture. I chose this hotel because we like Best Western and the value cannot be beat. The hotel room was very clean, quiet and the bed was comfortable. They also accepted pets which was important. Breakfast selection was exceptional. Staff were friendly. May stay there again when our house gets sold.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Phillip; We would like to thank you for being our guests and taking the time to share your recent experience. We are delighted to hear that the value, comfortable rooms, customer service and more exceeded your expectations and you enjoyed your stay. Our goal is to provide a relaxing, friendly environment where our guests feel at home and know that they always have a choice when returning to the area. We hope to welcome you again and best wishes to you and your family for your new home and adventures in Tennessee. Thank you, Sarah L. E-Commerce Manager

"First Class Service"

5
10/01/2018

We stayed here on an overnight trip during the recent winter storm. The rooms were spacious and clean with comfortable beds. The staff could not have been nicer. In addition, our daughter left her laptop computer in her room and we didn't discover it was missing until late the next day. We called the hotel and fortunately the cleaning staff had found the computer. They held it for our pickup on our way back through town. Thanks Best Western Battlefield Inn!

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Jim; Thank you for staying with us for the evening, we know there are a few choices in the area and appreciate your business. We understand how frustrating it is to get home and discover an item was left behind, happy to have found it to keep it safe until your return. It was no problem to hold that for you and we hope to be of service to you next time your travels bring you to the area. Sincerely, Sarah L. E-Commerce Manager

"Friendly staff"

5
06/01/2018

I traveled during the Christmas holiday. The Staff was very friendly. They made sure guests were comfortable and assisted them with any needs and concerns. I was glad I'd stayed here and not in another hotel where there were issues with the stay. Best Western thank you and have a great year. Looking forward for the next stay.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear irisd; We would like to thank you for being our guests and taking the time to share your recent experience. We are pleased to hear the welcoming environment upon arrival, the newly updated guestrooms and more made for a pleasant stay. Our goal is to provide a relaxing, friendly environment where our guests feel at home; we are delighted to see we have done that and exceeded your expectations. Thank you for choosing to stay with us and we are looking forward to welcoming you again. Sincerely, Sarah L. E-Commerce Manager

"I wanna stay here for long because I like here and very excellent service and cleaning and they give points that make me"

5
31/12/2017

I wanna stay here for long because I like here and very excellent service and cleaning and they give points that make me enjoying was stay in comfort but not like here but right know here make me so happy

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Guest; Thank you for choosing our Best Western as your place to stay while in town. We are pleased to hear that you are enjoying your stay and find the service, amenities and more have exceeded your expectations. Your positive feedback shows that we are doing a great job with service and more and we appreciate your review. We do hope to continue to be your first choice for accommodations each time you are in town. Sincerely, Sarah L. E-Commerce Manager

"Battlefield Inn Stay"

3
30/12/2017

Great location and value to folks passing through or staying a few days to enjoy Washington DC and surrounding area. The hotel was quiet and provided a restful experience during our down time. However, compared to other Best Westerns the breakfast bar had a lot to desire. It was minimalist on variety and some breads were stale. Even though the breakfast lacked...I still would stay at this hotel.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Rick; With a goal to provide our valued guests a home away from home when travelling, we are pleased to hear that you enjoyed your stay and found the location and quiet room met your needs well. However, your feedback regarding breakfast caught my attention. We would like to apologize for that the quality did not meet your expectations or ours better, as this is not typical for our hotel and service. We will share your feedback with the appropriate Manager as we continue to improve upon our services. Thank you again for your business and review. We look forward to welcoming you again and providing a better experience. Sincerely, Sarah L. E-Commerce Manager

"In Manassas stay at BW"

5
23/12/2017

Stayed at BW in Manassas for the first time. will become my hotel very time I visit that area. Clean,comfortable, food was great and staff very helpful and friendly. All at a great value. Don't forget to eat and have a drink at Addy's.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear John; Welcome to the Best Western Battlefield Inn! It is a pleasure to welcome you as a firs time guest to our hotel. We would like to thank you for being our guests and taking the time to share your recent experience. Our goal is to provide a relaxing, friendly environment where our guests feel at home; we are delighted to see we have done that and exceeded your expectations. I am glad that you also had the chance to try Addy's while you were with us. We look forward to welcoming you again. Sincerely, Sarah L. E-Commerce Manager

"The Best Stay in Manassas"

5
08/12/2017

I have stayed at a lot of motels but i honestly have to say Best Western was the best.the staff and the manager are 110%professional they will go out of there way to help you anyway they can its quite clean rooms you feel very safe the hot breakfast every morning is great! The food and spirits at the restaurant is very good they have live entertainment and free dinner every wed that is very good.if your traveling and you really want to relax and not have to leave the motel or you got to try Best Western they also have the best room service

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear William; Thank you very much for the great feedback. We appreciate you taking the time to share your recent experience at the hotel and restaurant. We are very pleased to hear that you enjoyed your stay and the service, food and newly updated rooms exceeded your expectations. Our goal is to provide a relaxing, friendly environment where our guests feel at home; we are pleased to hear we have done that. Please come back and visit again soon. Sincerely, Sarah L. E-Commerce Manager

"Nice and comfortable stay"

5
05/12/2017

Spacious room with very comfortable bed, microwave and refrigerator. Staffs were very friendly and accommodating and attentive. Very good complementary breakfast. To a negative note, cable service was not on par. Overall it was a pleasant stay

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Inggarg; Thank you for choosing our Best Western as your place to stay while in town. We appreciate you sharing with us the great staff, good breakfast and newly updated guestrooms made for a pleasant stay. Your feedback also allows us to review and correct any deficiencies we may have. We are aware the cable was out of sync for the area and worked to correct this but it took some time to reset. We do hope to welcome you again next time your travels bring you to the area. Sincerely, Sarah L. E-Commerce Manager

"Nice Accommodation"

5
27/11/2017

A very nice stay at this Best Western. Front desk was nice, polite and professional. He went out of his way to accommodate us on ground floor. Room was very clean, nice decor and had everything we needed. definitely will stay again.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Guests; Thank you for taking the time to share your recent stay with us. We are pleased to hear that the friendly service, newly remodeled guestroom and more exceeded your expectations and you enjoyed your stay. The best compliment we can receive is not only a satisfied guest, but one that will return. We look forward to welcoming you again next time you are in town. Sincerely, Sarah L. E-Commerce Manager

"Best Western Best stay !"

5
24/11/2017

I stay at this Best Western often , Always a pleasure ! The staff and location are great . Plenty of eating places close by . Would recommend this hotel to anyone that needs a good nights rest and a good clean room .

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Gary; Thank you for being a valued, repeat guest of our Best Western. We are pleased to hear that we continue to meet your needs well and exceed your expectations with a clean and comfortable room, friendly service and more. We appreciate your business and the recommendation to others also. We look forward to your next visit. Sincerely, Sarah L. E-Commerce Manager

"Super Place to Stay!"

5
11/11/2017

Excellent service, beautiful room decor, outstanding breakfast--everything was great here--so glad I picked this hotel! Front desk staff was very welcoming and helpful. Breakfast staff was polite and did a great job keeping the area refilled and clean. I would definitely stay here again--rooms include larger size mini refrig, microwave, and coffee maker--everything you need when traveling!

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Karen; We would like to thank you for being our guests and taking the time to share your recent experience. Our goal is to provide a relaxing, friendly environment where our guests feel at home; thank you for sharing with us the newly updated guestrooms, great breakfast, customer focused amenities and more exceeded your expectations during your stay. We appreciate the praise and look forward to welcoming you again next time you are in town. Sincerely, Sarah L. E-Commerce Manager

"Internet is very sub-par"

3
08/11/2017

The room was very nice, clean & comfortable. Breakfast was amazing in variety & presentation. Staff is wonderful. BUT if you plan to use the internet for anything, find a different place to stay. No internet in this day and age is not acceptable & lowers the value of this hotel from excellent value to average or poor.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Guest; Thank you for being our guest and sharing your feedback with us. We are pleased to hear the newly updated guestroom, breakfast and friendly staff met your expectations well. However we also noted that our Internet was not up to speed and we would like to apologize for any inconvenience that caused. We certainly understand in today's modern age how important a reliable and strong signal are to our guests. There was one day that there was a nationwide outage that was around November 6th, the vendor had to reset a lot of businesses and homes that this affected, it did take a few hours to correct. If there was any problems after that, we encourage our guests to let us know as it may be a simple reset that we have to do manually. We are sorry once again for this unfortunate and unforeseen outage. We do hope you stay again and we are sure it will be fully operational. Thank you, Sarah L. E-Commerce Manager

"All is well!!!"

5
27/10/2017

Everything and everyone here is absolutely terrific. The beds are amazingly comfortable. The rooms have plenty of space and are clean. You have a large selection of restaurants in the area and places to shop also.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Matt; Thank you for choosing the Best Western Battlefield Inn as your place to stay while in town. We are pleased to hear you enjoyed your stay and found the customer service, comfortable beds, location and more exceeded your expectations. We hope to continue to welcome you when you travels bring you to the area. Sincerely, Sarah L. E-Commerce Manager

"Quality of stay varies"

2
22/10/2017

Sadly, the quality of cleanliness varies at this hotel per stay. They seem to have trouble with working key passes as well. The staff appears genuine in their concern and efforts to repair the issue per each stay.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Paula; We know there are several great hotel options in the area and appreciate you returning to us. We are pleased to hear the staff continue to meet your expectations and provide the quality of service we pride ourselves on. We've reviewed your concerns with the hotel and understand they were able to assist you with access and key lock was functioning properly. Sorry to hear you had some trouble with it. With our doors, the key cannot remain still or in the slot too long, once you put the key in and wait for a light, then lift out, if it sits too long, it will not open. We also spoke with housekeeping and they assured us they took great care of your room with the same care they have provided with each stay. If there was something specific that you feel we are not addressing in terms of cleanliness, please let us know so we can correct it. We will continue to work hard and do all we can to ensure our valued guests, such as yourself, have a pleasant stay. Thank you, Sarah L. E-Commerce Manager

"Best Western Battlefield Inn- Manassas- VA"

5
18/10/2017

The rooms are newly updated and clean. Floor in my room was tile- no carpet. TV is a little fuzzy though. Hotel has exterior doors to interior court yard but has badged entry areas for guests for increased security. It is close to restaurants and amenities and the battlefield is only about 1 mile away. Convenient to I-66 and Washington, DC. Breakfast is very good. Hotel has a large bar/lounge area.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Carecieg; We would like to thank you for being our guests and taking the time to share your recent experience. We are very pleased to learn the newly remodeled hotel and guestrooms, location and more left you with an enjoyable experience. Our goal is to provide a relaxing, friendly environment where our guests feel at home; we are delighted to see we have done that and exceeded your expectations. We hope to welcome you again next time you are in town. Sincerely, Sarah L. E-Commerce Manager

"Great hotel"

5
18/10/2017

Stayed here at the end of a business trip on the way home. It was a very nice hotel, very clean, staff was extremely friendly, nice breakfast. Only glitch we had was the TV would not come on initially, but I called the front desk who had us unplug the TV and plug it back in a few minutes. They called a few minutes later to make sure it was working correctly. We appreciated their concern. The bed was very comfortable, the room was extremely clean and well decorated and updated. Would definitely stay here again.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear hrwendy; Thank you for choosing our Best Western as your place to stay while in town. We are pleased to hear you enjoyed your stay and found the newly remodeled guestrooms and hotel, location, friendly staff and more met your expectations and needs well. Thank you for allowing us to walk you through how to fix the TV, we are sorry we were not able to come up and help you personally, glad that did the trick and you were back to watching your programs. Thank you for sharing with us you will look for our hotel again next time you are in town. Sincerely, Sarah L. E-Commerce Manager

"Live Country Music Lounge Attached to Hotel"

4
16/10/2017

If you plan to stay on the weekend and enjoy live music, this is a very fun place to enjoy music and relax in the hotel afterward. It's a very lively lounge with good music (not sure if they have country music every weekend but the band we heard was quite good). Hotel room was very clean, really liked to dark wood tile floor (seems more clean than carpet). I also liked the fact that there were plenty of exterior places to smoke.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear gailh; Thank you for being our guests and taking the time to share your recent stay. We are very pleased to hear you had a great time at Addy's Restaurant adjacent to our hotel and found the crowd, music and overall experience a fun and lively time! We did recently renovate all the guestrooms, thank you for commenting that you liked the flooring and decor. We do ask that all guests smoke outside and did our best to accommodate those that do with designated smoking areas that won't interfere with our non-smoker guests. In the end we are delighted to hear you had a great stay and do hope to welcome you again with future stay's. Sincerely, Sarah L. E-Commerce Manager

"Great"

5
16/10/2017

Professional, courteous and friendly front desk staff. Check in and check out was very smooth and efficient. Room was nice looked like recently renovated interior, exterior needs some work though. Breakfast was nice and had good selection of items. satisfied with overall service with the price I paid. Will stay again if something brings me up here around

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Taniap; We would like to thank you for being our guests and taking the time to share your recent experience. We are pleased to hear the newly remodeled guestrooms, friendly staff and great breakfast made for an enjoyable experience. Our goal is to provide a relaxing, friendly environment where our guests feel at home; we are delighted to see we have done that and exceeded your expectations. Thank you again for your business, please come back and visit again soon. Sincerely, Sarah L. E-Commerce Manager

"only in a pinch"

3
09/10/2017

The interior of room and the staff were the only reason this hotel got an average score. It was clean and newly remodeled inside. The exterior of building and hallways leading to rooms were old, filthy, and creepy. I wouldn't feel safe if I had to stay in the room alone. I almost didn't get the bed that I reserved weeks prior to my event because the people hadn't checked out yet and they couldn't clean it. I checked in at 4pm and check-in is 3pm. checkout for the others was 11am. Why wasn't y room ready by 4pm? They gave me someone else's room because they were checking in later. It was close to jiffy Lube but I wont return to this hotel again in the future unless major exterior renovations are made.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Stacy; Thank you for being our guests and sharing your valued feedback. We are pleased to hear the newly remodeled guestroom and friendly staff made a good impression on you. We wanted to address some of the concerns you had. The room we originally had for you did change upon arrival but not to someone else's room, we were giving you a room that was not in the middle of a group and we noticed it when you checked in. Sorry for any misunderstanding, we've addressed that with the staff so they say it better for our guests next time as to not give this impression. The comfort of our guests is always our priority as is maintaining a very clean hotel and grounds. With this style of hotel having all exterior entrances and a very busy weekend with a lot of foot traffic the "hallways" appeared unkempt and we are sorry for that. Despite our best efforts, great service and unique layout with the spacious, open courtyard, we do know that some guests simply do not like this style of hotel. We will use your feedback to do all we can to improve upon the upkeep of our great hotel and thank you again for your honest comments. Sincerely, Sarah L. E-Commerce Manager

"Very friendly."

4
06/10/2017

Greetings AR the door was nice. Front desk was very polite and friendly professional. First thing I spotted was a empty coffee pot and by the time I was checked in the staff replaced with a dull fresh pot. Had a problem with the first room door (was not working) after the checked it out . apologized and offered me another to asking if it was OK. With there great friendly aditude it would be rude to complain. It felt really sincere in having problems and trying to help. Got to the new room and it was identical to what I reserved. Very clean older hotel but doesn't feel old. The in-house bar/restaurant was very big portions and tasted great for the price. Same location on the full breakfast. Just as good. Will I stay again I say yes. Great hotel and staff

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Daniel; Thank you for choosing our Best Western as your place to stay while in town. We are pleased to hear the friendly service, comfortable, newly updated guestroom as well as the experience at Addy's exceeded your expectations. We appreciate your business and will share your review with the team to continue to inspire them to keep up the good job. We are looking forward to your next stay. Thank you, Sarah L. E-Commerce Manager

"Bw"

5
25/09/2017

The motel is clean comfortable and the staff was very helpful with any and every need the bed are very comfortable and the breakfast was hot and tasted good price was very good would stay here everything I am in the area

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Jeffrey; Thank you for choosing our Best Western as your place to stay while in town. We are very pleased to hear the value received, newly updated guestrooms, good breakfast and especially our very friendly service made for an enjoyable and restful stay. We look forward to welcoming you again. Thank you, Sarah L. E-Commerce Manager

"near the Battlefield"

4
19/09/2017

It was clean, comfortable, bit on the small side and slightly dated, but good for a one night stay. Good breakfast. We came to see the battlefield and it was close by. Staff was helpful and friendly. Thanks.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Guests; Thank you for choosing our hotel as your place to stay while touring the area Battlefields. We are very pleased to hear you enjoyed your stay and found the comfortable guestrooms, breakfast and service exceeded your expectations. We are currently finishing our enhancements to all guestrooms. Thank you again for your review and business. We look forward to welcoming you again next time you are in town. Sincerely, Sarah L. E-Commerce Manager

"Last Minute trip"

4
18/09/2017

Ended up getting concert tickets to Jiffy Lube Live last minute and booked this hotel for our stay, since we live so far away.The room was clean and the beds were SO COMFY!! I had a great night's sleep!! I felt like not only was the bed comfortable, the pillow and even the blanket was comfortable as well. Clean and comfortable room, can't ask for much more.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Debbie; We appreciate your feedback and thank you for choosing our hotel for your stay. We are pleased to hear the convenient location to nearby Jiffy Lube Live, and the comfortable guestrooms made for a very enjoyable experience. We are glad you slept so soundly, thank you for sharing that with us. We hope you consider another stay next time you are coming to see a show. Sincerely, Sarah L E-Commerce Manager

"Concert"

5
18/09/2017

My daughter in law and I drove up for a concert at the Jiffy Lube Amphitheatre. The hotel was in the perfect location and very easy to get to. Hotel staff was professional and very helpful. Rooms were clean. Breakfast area is very large and food was good for a continental breakfast ( nice selection). I would recommend this hotel to anyone and will defiantly be staying again.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Stephanie; As a preferred hotel for the venue we are delighted to hear that you had a great experience and found the location convenient and easy to navigate to and from the event. .Thank you again for choosing our hotel as your place to stay while attending the concert at nearby Jiffy Lube Live. We appreciate you sharing with the breakfast and great customer service exceeded your expectations. We look forward to welcoming you again next time you are in town. Sincerely, Sarah L. E-Commerce Manager

"Gross"

1
15/09/2017

This was a horrible hotel. The rooms stunk, the bathroom was filthy and the tub was black. I will never ever ever recommend this hotel to anyone. When we called the front desk to ask for a shower mat they stated they didn't have one. Very gross hotel.

Tammy B, General Manager at Best Western Battlefield Inn, responded to this review
I would like to personally apologize for your experience while staying with us because this is not at all typical of our hotel. I do hope that you will give us another try in the future so that we can provide you with exceptional service . I once again do sincerely apologize that you did not enjoy your stay with us.

"Best Western Manassas VA"

5
14/09/2017

Great place to stay very nice staff, the rooms have been updated and the breakast really hit the spot after working ALL NIGHT LONG. The front desk clerk went out of his way to help me with directions because my gps would not work.

Tammy B, General Manager at Best Western Battlefield Inn, responded to this review
I would like to personally thank you for taking the time to write a review about your recent stay. I am so glad you enjoyed your stay with us and we look forward to having you stay again with us soon.

"Great"

5
13/09/2017

Everyone we encounter were great. Mr. Kamal was owesome with his services. Room was clean and comfortable. Ambient was really serene and nice courtyard. I recommend this hotel to everyone visiting northern Virginia.

"Another good stay at BW"

4
10/09/2017

We attended a concert at Jiffy Lube and it would seem this BW was in an ideal location. Has a nice pool which 2x now I never got to experience. Breakfast was as good as you can expect at this economical price. Best part...the comfortable beds and pillows. I love a good night's sleep. I shouldn't forget there is a frig and little freezer and a microwave. When one is traveling these items are always helpful.

Tammy B, General Manager at Best Western Battlefield Inn, responded to this review
We are delighted to hear you enjoyed your stay with us and thank you for taking the time to share your experience while staying with us. We look forward to having you stay with us again soon.

"Excellent"

5
07/09/2017

We stayed 4 nights in the hotel. We always got room service. Staffs are very helpful. They always ready to help. Breakfast very good. Coffee is always available at Front desk. Bed is very comfortable.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Sunita; Thank you for selecting our hotel as your place to stay, we are pleased to hear that the customer service, amenities and more exceeded your expectations leaving you with an enjoyable stay. We appreciate your review and feedback and look forward to welcoming you again. Sincerely, Sarah L. E-Commerce Manager

"It was ok"

3
02/09/2017

It was ok rooms were nice but the trash outside was not good with beer cans/bottles!The party outside was loud and creepy when u walk your dog late at night!Slamming of doors could be heard and yelling in middle of night

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Lisa; Thank you for reaching out to us and sharing your recent experience. We understand the importance of a quiet environment when travelling to relax and rest well in. I am sorry to hear the social event caused some concerns and affected your overall stay and impression of our hotel. We do want all guests to have a great time and feel safe when staying with us and this is normally not an issue. It just so happened that during your stay, the party got a bit loud. We apologize if any time this made you feel uneasy and appreciate you bringing it to our attention. We will continue to work on this to improve the quality of all guests stay. We hope you give us another chance to exceed your expectations with a future stay. Sincerely, Sarah L. E-Commerce Manager

"Loved this place "

5
01/09/2017

#Second stay For the price and location, it would be difficult to top this place . In addition ,kamal at the front desk ,was so welcoming , full of smile and helpful information.our room was clean ,comfortable and the breakfast was decent .

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear DpN; Thank you for choosing our hotel once again as your place to stay while in town. We value your repeat business and feedback and delighted to hear that we have met your expectations with great service, comfortable newly updated guestrooms, good breakfast. Your comments will be shared with the team in an effort to continue to improve the quality of stay for all guests. Thank you again, please come back and visit soon. Sincerely, Sarah L. E-Commerce Manager

"Outdated and poor quality for a Best Western"

2
17/08/2017

Old and outdated. I felt like we stayed at a Motel 6. The outdoor entrances, the steps, and the look of the hotel in general is not up to par with the quality we come to expect from a Best Western/Hilton hotel. The rooms felt extremely small. The price we paid for this room is 3 times what I would expect for this caliber. Would not stay here again or recommend to anyone else.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Jean; We would like to thank you for being our guest and taking the time to share your recent stay with us. We are sorry to hear that you did not enjoy your stay. and this was the impression you had of our newly remodeled hotel. We are very proud of the recent enhancements and improvements we've made to our guestrooms and newly remodeled lobby. While we continue to work hard on finishing any remaining projects, our focus will remain as always on meeting our guests needs. In the end, we are sorry to hear that our hotel did not meet your expectations. Your comments are valued and have been shared with the team to continue to strive to provide the best stay for all guests, every day. Thank you, Sarah L. E-Commerce Manager

"Nice hotel but needs better attention to detail"

3
14/08/2017

The staff I encountered were very friendly, the property overall was nicely landscaped, the room amenities/furniture were great and the breakfast buffet was delicious and plentiful. Five main things really ruined my experience however. Assuming they could be addressed for future guests, I would stay here again. 1- Every time we'd enter/exit the room, people were smoking (cigarettes and marijuana) all over the property. 2- The bathroom in our room smelled so strongly of cat spray, we had to keep the door shut and hold our breathe while using the restroom. Everything appeared very clean though so I can't understand how housekeeping missed that noxious odor. 3- The tables and high chair in the breakfast area were filthy. Sticky to the touch, with layers of food and dirt on them. 4- A wake-up call was somehow scheduled for our room even though I had not requested one, waking all of us up at 5:50a. 5- People (not sure if they were guests or just attending the party taking place at the restaurant on-site) were outside the room, fighting and yelling through the night.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Elizabeth; On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. Please when staying with us if you have any issues at all let us know immediately and we will be glad to take care of them at the time you are staying with us so that you may have a pleasant experience during your stay. I was not aware of these concerns you had and I am working on addressing these with the appropriate team members. As a non-smoking hotel we do not allow smoking inside our rooms so smoking guest do have to step outside to smoke, we encourage them to use the ashtrays we've placed in designated smoking areas outside. I appreciate you taking the time to share your experience with me so that I can immediately look into these issues and how we can make your next stay a better experience. Sincerely, Tammy B General Manager

"Decent place to stay"

5
12/08/2017

Room with clean and comfortable beds, refrigerator and microwave. Safe was there if u wanna use. Nicely maintained courtyard surrounds refreshing swimming pool. All staffs were friendly and welcoming. Complementary breakfast was good and enough. On a negative note, there is room to improve TV service, was really snowy, lines moving up and down. Overall enjoyed our stay, and would choose to come back in future.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Malika; Thank you for choosing our Best Western as your place to stay while in town. We appreciate your business and delighted to hear the hotel, amenities and service met your needs well. Thank you for bringing to our attention the isue with the TV, we are sorry for the inconvenience, we don't believe all rooms are affected by this and will look into this further. We look forward to welcoming you again in the near future. Thank you, Sarah L E-Commerce Manager

"Most comfortable stay"

5
07/08/2017

This was one of the best stay in northern Virginia visit. Staffs were amazing. Check in and checkout was smooth. The room and bathroom was clean and comfortable and everything was in reach. One minus though, had no exercise room. Breakfast was good and in overall we were highly satisfied. Will definitely choose for stay in future.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear lonelydodo; Thank you for choosing our hotel as your place to stay while in town. We are delighted to hear the newly updated guestrooms, friendly staff and more made for an enjoyable stay. The best compliment we can receive is not only hearing that you had a great stay, but that you will return next time you are in town. Thank you again. Sincerely, Sarah L. E-Commerce Manager

"Great stay!"

5
06/08/2017

Exterior of building needs some updates but interior is updated and clean. Pool is great, breakfast buffet was plentiful, Gilleys was a blast had bands weekend we stayed. Staff were all friendly and helpful.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Rebecca; Thank you for being our guests and taking the time to share your feedback with us. We are pleased to hear the friendly staff, newly updated guestrooms, pool, Addy's Restaurant and more made for an enjoyable and fun time as our guests. Thank you again for sharing this with us, we hope that you choose our hotel as your place to stay next time you are in the area. Sincerely, Sarah L. E-Commerce Manager

"Great Night's Stay"

5
03/08/2017

My wife and I stayed here 4 nights in July and I was back in Manassas on business this time. We were treated very well and the breakfast buffet was always fresh and plentiful - a great start to the day! The beds were excellent and the rooms fresh & clean. It is a great place to stay!

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear 318gws; Thank you for your great review and feedback for our hotel. We appreciate you selecting our hotel as your place to stay while in town on business. We are very pleased to hear that you both had a pleasant stay and found the hotel, friendly staff, comfortable guestrooms and more exceeded your expectations. We are looking forward to welcoming you again next time your travels bring you to town. Thank you, Sarah L. E-Commerce Manager

"Great Value"

5
24/07/2017

I was not expecting this hotel to be this nice. Pool and courtyard were well-kept. The rooms were beautiful, nice laminate floors, great amenities, etc. The beds were very comfortable Staff was welcoming and friendly.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear branlynr; Thank you for being our guests and sharing your review. We appreciate your feedback and happy to hear that we exceeded your expectations with the newly remodeled guestrooms, hotel amenities and overall satisfaction. With your valued feedback we will continue to work hard to keep up the good job and provide our guests with a great experience. Thank you, Sarah L. E-Commerce Manager

"Great Place to Stay"

5
24/07/2017

the rooms have been remodeled and the staff is friendly. Great place to stay! Sharma is the best! Rooms are clean and well stocked, bed is comfy. No rift raft guest hanging around. The hotel corridors are secured & safe.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Joyce; Thank you for choosing our hotel as your place to stay while in town. With a spirit to serve we take great pride in our hotel and customer service. We are delighted to hear the customer service from Sharma and the staff exceeded your expectations as did the newly updated guestrooms and more. Thank you for the great feedback, we appreciate your business and hope to welcome you again soon. Sincerely, Sarah L. E-Commerce Manager

"A Nice Surprise Near Jiffy Lube Live"

4
21/07/2017

We stayed here for a Rod Stewart concert at Jiffy Lube Live (about 15 minutes away), and we were pleasantly surprised at how nice our visit was. The front desk staff was friendly and helpful with details and directions to the show, and they provide free dinner (baked ziti, green beans, salad and rolls) to guests on Wednesdays! Also, the Happy Hour drinks in Addy's were dirt cheap ($1.75 domestic beers). They also provide a complimentary full, hot breakfast. (The waffle maker was, unfortunately, broken the morning we were there). Our room wasn't spacious, but there were two double beds, two sinks, a microwave, refrigerator (the door needed repair) and a new bedside lamp with two charging outlets. It was clean, comfortable and, at just over $100, a good deal for the area. The property itself is a nice layout with courtyards surrounding a central swimming pool and grassy area. The are two pavilions with picnic tables and gas grills for guest's use. Once you use your keycard to enter a courtyard from the free surface parking lot, the entire property is secure. The lobby is fairly small, but has a nice sitting area with fireplace, and the bar/restaurant/breakfast area is spaciousness enough to have a small stage. Other reviews have mentioned a number of construction workers staying here, and that is true. However, everyone we encountered was friendly, and we never heard them leaving in the morning. As this hotel is located right off of I-66, it is convenient to travelers. While there are some signs of wear, there are also signs of management paying attention and making corrections.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear rscandcjw; Thank you for choosing our hotel as your place to stay nearby Jiffy Lube Live. We recently completed some enhancements to the guestrooms including new flooring, we are sorry to hear you felt the rooms were not as spacious as you would like, the beds are queen size, so that can take up some extra walk around room. However, we appreciate you sharing with us what you did like such as the location, value, and great service which exceeded your expectations. In the end we are delighted to hear that we met many of your expectations and overall, you had a pleasant experience. Thank you for your business, we hope to welcome you again next time you are in town. Sincerely, Sarah L. E-Commerce Manager

"Excellent hotel"

5
20/07/2017

I stay here everytime I have to work in the area. It's very nice and clean. The staff is friendly as well and very helpful. I have stayed here multiple times and haven't had any sort of problem. I recommend this hotel.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear chivas; Thank you for being a valued repeat guest of our hotel. We appreciate your continued trust in our team to deliver a great experience and comfortable stay each time. Your feedback means as great deal to us as and we will continue to work hard to keep your business. Thank you as well for the recommendation to others. We look forward to your next stay. Sincerely, Sarah L. E-Commerce Manager

"Slept well"

4
11/07/2017

Hotel was great. Since the last time I was there, I noticed that the hotel was upgraded when I arrived. It was confirmed by the front desk. A job well done. I needed a hotel room because my family had a lot of other relatives staying in the house. I like quietness.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear 353IrIsd; We are delighted to welcome you back. We are pleased to hear the newly updated hotel and guestrooms were a welcome surprise and made for an enjoyable and quiet stay. We appreciate your business and we'd be happy to welcome you anytime you need a quiet getaway. Thank you, Sarah L. E-Commerce Manager

"Great staff"

5
10/07/2017

First rate hotel with a caring staff. I had a problem with the TV remote. I was moved to a better room with a working remote. Breakfast was served in the attached lounge and was very good. Excellent service.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear David; Thank you for choosing our hotel as your place to stay while in town. We are pleased to hear the customer service, breakfast and more exceeded your expectations. We appreciate you sharing with us that our friendly staff was to promptly address and correct this for you and apologize for the temporary inconvenience of changing rooms. We hope to welcome you again during your travels. Thank you, Sarah L. E-Commerce Manager

"Home away from home."

5
07/07/2017

Everything you need away from home. Check in and check out was fast and easy. Bed and pillows are very very comfortable. Staff was very friendly and helpful. Room was clean and quiet. Location is great with lots of things to do close by.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Valued Guest; Thank you for choosing our hotel as your home away from home. We are delighted to hear that the friendly and prompt service, great (newly updated) guestroom and more exceeded your expectations. We appreciate your business and thank you again for the wonderful review. We look forward to welcoming you again next time your travels bring you to the area. Sincerely, Sarah L. E-Commerce Manager

"Great stay "

5
04/07/2017

It was a very an unforgettable day there. The staffs are very professional and very friendly.clean rooms, great location and nice environment n overall service was great.. Mr. Kamal was awesome with his services. Keep it up guys.. . Will definitely visit u guys soon..

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Kallka_nature; Thank you for being our guests and taking the time to share your recent stay with us. We are delighted to hear the friendly customer service, newly updated rooms and more exceeded your expectations leaving you with a positive impression of our hotel and great stay. We will share your valued comments with the staff to encourage them to keep up the great job. We look forward to welcoming you again. Sincerely, Sarah L. E-Commerce Manager

"Excellent "

5
30/06/2017

Nice and clean room, comfortable bed. Staffs were superb.. front desk were fabulous with there Service, I had a issue with tv In my room, had sound but no picture, called front desk, within 3 mins there was a knock at my door, they fixed right away.. nicely managed courtyard and refreshing outdoor pool.. though we didn't use...

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Manoj; We would like to thank you for taking the time to share your recent experience with us. It is with guest feedback such as yours that inspires us to keep up the good job and ensure our guests have all they need for a great stay. We are pleased to hear the customer service exceeded your expectations. We will share your kind words with the team. We hope to welcome you again next time you are in town. Sincerely, Sarah L. E-Commerce Manager

"Washington D.C. Visit"

4
24/06/2017

My wife and I recently visited the Washington, D.C. area and chose to stay in Manassas, VA because of our desire to use it as a "hub" for spending a day at Monticello, a day at Mt. Vernon/Alexandria and a day in the District itself. Clearly, the location served that purpose. The hotel is an older, two-story property where the rooms surround a common area where the outdoor pool is located. Clearly, it was re-branded from a prior life as part of a different chain (e.g., Holiday Inn?). However, just as clearly, the current owner/operator pays exceptional attention to the appearance and maintenance of the property, rooms and common areas. The room was very clean and attractive. The common areas, including the landscaping and the pool area, were exceptionally well maintained. It is readily apparent that the owner/operator takes great pride in his/her property. While the wireless internet service in the room was fast and strong, the television service appeared to be analog at best, complete with lines moving up the screen as the picture refreshed. Families traveling with children should know that the entry to the room is from an outside walkway as well that the Inn appears to commit/reserve a portion of its rooms for commercial accounts (i.e., lodging for itinerant construction crews/workers). Allowing for and incorporating all of the above, a "best value" experience for the appropriate traveler.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear John; Thank you for choosing our hotel for the central location to the various destinations you wanted to visit. We are delighted to hear that the newly updated hotel, great service and location well exceeded your expectations. Sorry to hear there was some issues with the TV, we'll reach out to our vendor to work on this for us. While we do have some crews on site as a long term contract, we are a great place for families and travelers such as yourself that want the value, very friendly service, and the convenient location. Thank you for noticing the pride we take in the hotel and grounds; we work hard to make sure we look great and feel like home and appreciate the compliments. We hope to welcome you again during your travels. Sincerely, Sarah L. E-Commerce Manager

"Looking for a chateau Twenty one rooms but one will do I don't want to buy it I just want to rent it for an hour or two"

5
24/06/2017

I came to town to see Dead & Co. play at Jiffy Lube Live. I've been coming with my Son for 12 years or so, we may do it several times a season and we always stay here. Nice place to rest your head, very friendly staff. Looking forward to my next stay in a few weeks.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Dennis; Thank you so much for being a valued, long time repeat guest of the Best Western Battlefield Inn. Always a pleasure to see you both and thank you for allowing us to be part of your memories along the way. We are pleased to hear that we continue to meet your needs with our convenient location to Jiffy Lube Live, friendly service, comfortable (and newly updated guestrooms) and more. Your business and feedback are important to us and will be shared with the team to encourage them to keep up the great job. We look forward to seeing you again soon. Thank you, Sarah L. E-Commerce Manager

"Great Stay"

5
21/06/2017

Pleasant environment, nice courtyard, amazing staffs, nice and clean room and comfortable bed....I was in a business trip stayed for a night, was kind of skeptical but once I got in, it was simply beyond my imagination.. thank u all for taking care of me and your nice property

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear KPrasad83; Thank you for choosing our hotel for your business stay needs. We appreciate your review and feedback. We are delighted to hear the relaxing environment, friendly staff, newly updated guestrooms and more exceeded your expectations. It was our pleasure to be your host during your travels and pleased to know that you had a great stay. We look forward to welcoming you again next time you are in the area. Sincerely, Sarah L. E-Commerce Manager

"Great place to stay!"

5
01/06/2017

this hotel is very convenient, clean, staff is friendly and very helpful. Room was very clean and nice. Beds were comfy and the pool area was not only very clean but very quiet. I will definitely stay here again.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Shannon; Thank you for sharing your recent stay with us. We are very pleased to hear the comfortable, newly remodeled guestroom, outdoor pool, and friendly staff made for an enjoyable and relaxing stay with us. We look forward to welcoming you again next time your travels bring you the area. Sincerely, Sarah L. E-Commerce Manager

"Simply the best"

5
31/05/2017

Awesome staffs, excellent service, clean and recently renovated rooms, simply loved it.. Front desk staffs were so accommodating that went above and beyond to help us with our needs...Thank you guys so much for making our trip memorable!!!

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear DpN; Thank you for being our guests and taking the time to share your review. We are very pleased to hear the friendly staff, comfortable updated rooms, and more far exceeded your expectations leaving you with an enjoyable and memorable experience. It was a pleasure having you as our guests and please come back and visit again soon. Sincerely, Sarah L. E-Commerce Manager

"Jimmy Buffet concert"

5
22/05/2017

Hotel was very accommodating, hosting pool party the day of the concert. The rooms are clean and the floors are laminate making it easy to clean spills. Hotel staff is friendly. Skip the sliders in the lounge, but the burgers were decent.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear marym; Thank you for being our guests before and after the Jimmy Buffet Concert. We have a great time hosting the guests that come in for his concert and its our pleasure to host the pool party and get everyone in the spirit for the show at nearby Jiffy Lube Live. We appreciate the compliments for the remodeled guestrooms and new flooring. We'll mention your feedback regarding the sliders to the restaurant, glad the burgers were good. We hope to welcome you back next year and please keep us in mind for other shows you may be in town for. Sincerely, Sarah L. E-Commerce Manager Best Western Battlefield Inn

"VERY Friendly, Compassionate Staff"

5
24/04/2017

I arrived with a migraine headache and didn't know whether I was coming or going. To compound matters, a noisy group was in the lobby during my check in. The front desk was FABULOUS to me. I really appreciate how great they were to me when I wasn't feeling well

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear BCole; Thank you for being our guests and taking the time to share your recent stay with us. We understand how tough it is to be traveling and fall ill, we are glad you got here safely. it was our pleasure to be of assistance and delighted to hear that you were feeling better after some needed rest and quiet. We hope to welcome you again next time you are in the area. Sincerely, Sarah L. E-Commerce Manager

"Hidden Gem in Manassas"

5
06/04/2017

I stayed in this hotel some time ago and while the stay was OK, the décor needed updating. This time I found the staff incredibly friendly, the room was clean, newly re-decorated, large and very comfortable. It is the hidden gem in the area that has a lot of overpriced hotels which are not nearly as nice. Don't be put off by the exterior, it is new inside and the restaurant/bar is full of friendly staff and guests. The breakfast is also a small step above most of the other comparable hotels. Highly recommended.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Autreyh; Thank you for returning to the Best Western Battlefield Inn. I am delighted to hear the new look and renovated guestrooms, friendly staff, breakfast and great restaurant all exceeded your expectations and we redeemed ourselves from your previous stay. I appreciate you saying we are hidden gem, that means a great deal to us as does the recommendation. We look forward to welcoming you back and thank you again for the wonderful review. Sincerely, Sarah L. E-Commerce Manager

"Second Home, Best Western!"

5
29/03/2017

Very clean "beautiful" room, neutral smell makes it very comfortable. No traffic or other noises in the room. Felt at home, extremely pleased and will stay again!. Thank You Best Western for making your facility a higher standard.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Valued Guest; Thank you for choosing the Best Western Battlefield Inn as your place to stay while in town. We work hard to provide our guests with a clean, comfortable and friendly place to stay where they can relax and unwind. We are delighted to hear that we exceeded your expectations with our newly remodeled guestrooms and more. Thank you for being our guests, we look forward to your next stay. Sincerely, Sarah L. E-Commerce Manager

"Great Place"

5
06/03/2017

Great service,nice rooms. Addy's the restaurant and bar attached to the hotel is great. The band that night Luke Lucas and New Brew were great. The bartenders were great. If you are looking for a reasonable priced place to see a band this is it and you dont have to drive to your room.

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Mike; Thank you for being our guest at Best Western Battlefield Inn and joining us at Addy's Restaurant on site. We are pleased to hear that you had a great time at the lounge and had a convenient place to rest afterwards. We'll be sure to pass along your feedback to Addy's. We hope to welcome you again next time you're in town. Sincerely, Sarah L. E-Commerce Manager

"never again"

2
21/02/2017

you figure it out...... 3 nights, 4 MOVES problem after problem, if there was not a true reason to complain, it was OK, and just OK Management made it right in the end and compensated me for the horrible experience my daughter and I experienced

Sarah L, Manager at Best Western Battlefield Inn, responded to this review
Dear Dana; We appreciate you taking the time to express you concerns regarding your recent stay. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we regret that you had this unpleasant experience at our hotel. With any maintenance emergency, we worked as quickly as possible to correct it and tried to have minimal impact on our guests. It is unheard of to have to move a guest that many times and we are sorry for inconveniences. We know we can't take back this experience and rest assured we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you, Sarah L. E-Commerce Manager

"Older and unique "

4
21/12/2016

My husband and I were traveling across the US to our new base. We stayed at this hotel, that kind of looks like a motel. The rooms were large and updated inside. They had a large parking lot, it made it easy to park our '26 uhaul truck. I liked the restaurant/ bar attached to the hotel. The food was great. Breakfast was descent compared to other hotels. My biggest complaint was the smell in our room. It's non smoking, however, it was clear the person who stayed there the night before did smoke in the room.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Tiffany; Thank you for selecting the Best Western Battlefield Inn as your place to stay during your travels. We are very pleased to hear the newly remodeled guestrooms, breakfast and Addy's Restaurant as well as the open parking area exceeded your expectations leading to a very pleasant stay. Please accept our apologies for the smoke, we recently converted to all non-smoking and afraid that some previous guests are not used to this new policy. Every effort is made to ensure our guestrooms no longer have this issue and we'll be sure to retreat that room right away. We hope you enjoy your new home and please come back and visit us next time you are in the area. Sincerely, Sarah L. E-Commerce Manager

"Inexpensive option for a quick stop."

1
21/11/2016

Luckily I paid less than $100 for this room. We needed a rest stop for a few hours during an overnight trip. The front staff member was very courteous, even at 2:00am in the morning. I think her name was Veronica/Valerie? I wish I could remember, she was super nice. Our room was dismal. Old, tired beds and furnishings. Holes in the credenza, probably from an older TV that may have been bolted into the furniture. This location reminds me of an old style motel. Perhaps it was at one point and Best Western took over? The beds weren't very comfortable. The bathroom was clean but needs a serious remodel. The bath/shower tile was chipped all around the base inside the tub. We did not use the shower at all. All the room entry ways are outward facing into the parking lot or courtyard. Again, in the style of an old motel. Beware of the noise from the parking lot; road; and crazy people staying in other rooms.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Rosiedreams; Thank you for being our guest for the evening. We appreciate the business. We appreciate the compliments for our staff. We understand your feedback and apologize for the current condition of that guestroom and bath. We've been steadily working on enhancements and exciting improvements to all guestrooms and baths. I wish we had one of those rooms open and sorry we didn't as I know you would be quite pleased with the new decor. Even though we've made great progress on the bathrooms, new flooring and decor we know there is more to do. We'll be finished in a few short months and invite you back to stay again and let us know what you think. We hope you consider a future stay. Thank you, Sarah L. E-Commerce Manager

"OK Stay"

3
25/10/2016

Key problems repeatedly all 4 nights of my stay, even after I moved myself from one room to another because of key problem. Hotel said they were having a problems with a lot of keys in hotel. I didn't talk to anyone else though that had the problem and there were several people there that were attending the same event as me. Probably would not stay at this hotel again.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear missklt40; Thank you for bringing this to our attention. We apologize for the inconvenience you faced during your stay due to this and appreciate your feedback. I understand that even though we quickly reset the machine each time and re-keyed your guests room keys it still had an impact on your stay. This electronic issue is unusual for our hotel as we do not often have this kind of situation arise and we are sorry that this caused unnecessary stress for you and a few of our other our guests. We hope that you would consider another stay so we can show you our true level of service. Thank you, Sarah L. E-Commerce Manager

"Good Place to Stay"

5
24/09/2016

This is an older hotel but the staff works very hard to make sure everything runs smoothly and having it look as well as possible. The GM goes out of her way to make sure you have everything you need and that you are happy. She is available to the guests and her staff. I always stay here when I go back to visit because she makes it worth it

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear kohdismom; Thank you for being a valued repeat guests of the Best Western Battlefield Inn and taking the time to share your review. We are very pleased to hear the customer service from our hard working team exceeded your expectations and you continue to have a great experience with each visit. Your feedback means a great deal to us and we'll be sure to share with Tammy and the team to continue to inspire and motivate them to keep up the great job. Thanks again for the wonderful review. Some exciting guest room enhancements have begun and we can't wait to share our new rooms with you in the coming months. Sincerely, Sarah L. E-Commerce Manager

"Harrowing experience"

1
23/09/2016

Where to start? This place is a real dump - and I was shocked when I saw a "Trip Advisor Certificate of Excellence" in the front desk! I moved from one room to another and I finally settled for the one with the least problems. In this last one, the handle sheared off of the shower faucet, the air conditioner sounded like a jet engine and had to be maintained at 68 degrees or it will shut off. The TV had a rolling line going through it and the carpet was filthy. The maintenance "engineer" came over several times, shook his head and nothing got done. Please stay away from this hovel.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Luis; Thank you for taking the time to share your feedback. We take great pride in our hotel and customer satisfaction is very important to us. We apologize for the dissatisfaction of your stay and that we did not meet your expectations -or our own- better. Rest assured we are listening and have begun our hotel improvements to better enhance our guestrooms and guest experience moving forward. We cannot take back this stay, we can only hope for another opportunity to exceed your expectations. Thank you, Sarah L. E-Commerce Manager

"Farm Aid"

4
21/09/2016

The Hotel was an excellent location. It had a restaurant and a bar. They also had bands on Thursday and Friday night. It was close to the venue for Farm Aid, close to restaurants, gas stations and stores.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Janice; Thank you for choosing our hotel for our close proximity to Jiffy Lube Live. We appreciate your business and delighted to hear that not only the location, but Addy's Restaurant and surrounding area also met your expectations. We hope to welcome you again for another show at the Jiffy Lube or for a weekend getaway. Thank you again. Sincerely, Sarah L. E-Commerce Manager

"Great Hospitality"

4
20/09/2016

Upon check in the front desk was very accommodating. Our check in went smoothly. I would recommend this hotel. The rooms were clean. The courtyard was maintained nicely. Breakfast was very good. We didn't use the pool but it was very clean. They also had a nice spot to barbecue and they supplied the propane as well. I would like to give Melody a great big hug to her for being so helpful.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear rsalden; Thank you for being our guests and taking the time to share your review. We are very pleased to hear the customer service from Melody and the team exceeded your expectations as well as the guestroom and hotel. We appreciate your kind words and positive feedback, thank you. We look forward to welcoming you again during your travels. Sincerely, Sarah L. E-Commerce Manager

"It was ok for a brief stop over"

3
20/09/2016

We were looking for something convenient to the highway, clean, basic, and pet-friendly for a one night stay on the way to a longer trip. We got what we expected. The room was very basic, but beds were comfortable. The bathroom left a little to be desired. There seemed to be a lot of mildew on the shower surround (nothing bleach and a scrub brush couldn't cure) and a hole in the shower curtain. The hotel itself is showing its age and is in need of repair/updating. The inner courtyard was a pleasant surprise. The desk staff needs to better monitor it, though. At 5 am I was out walking my dog and there was a large, loud group of 20 somethings - they looked kind of thuggish and were rapping with a lot of profanity. It made me a little uneasy walking through there. Minimally the hotel staff should have told them tone it down and clean it up. The keys to the room were kind of annoying, as it was very difficult to get the door open. The morning breakfast was about what you would expect for a hotel complimentary breakfast. The breakfast area had enough space and was kept clean. The only negative there was the large, open trash barrel near where the food was. Kind of gross. Should have been something with a lid. Staff by and large was helpful. • Stayed September 2016, traveled with family

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Claire; Thank you for selecting our hotel as your place to stay during your travels. We appreciate your business. Please accept our apologies for not meeting your expectations better and thank you for bringing these items to our attention. Rest assured this is not typical for our location and sorry to hear that you did not have a better experience. Renovations have just begun on our guestrooms and we will updating all rooms and baths over the next few months. We do hope you consider another stay so we can show you our true level of customer service and hospitality. Sincerely, Sarah L. E-Commerce Manager

"Not what I was expecting"

2
18/09/2016

Room 108 Date of Stay September 17, 2016 I was for the most part let down. First the hotel layout is a motel in reverse.. with all the rooms facing in, but still had that cheap motel look large glass window... was like a maze to locate the room. Room- Dirty with what appeared to "sock lint" all over the floor, wooden chair next to bed, shaky and felt ready to fall apart. Bed smelt musty. Bathroom: Door would not close all the way. Tub mat and drain just nasty, you had to pull the drain out of the tub so the water would drain away. Shower knob, EXTREAMLY TIGHT you had to pull real hard to get the thing to even turn on, its evidenced by the cracked tile around the handle where other people have tried to turn It on. Mattress and pillows, needs updating. Walls paper thin we got to listen to a drunk next door argue with someone, and I mean all night. They also had a cooler outside their door, I assume beer. They left the bolt latch open on the door so it would not close all the way, when the door was shut it bounced against the latch, all night long. This place reinforced my decisions to stay at nicer property's.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear dpoole6131: Thank you for taking the time to share this with us, we appreciate your feedback. We would like to apologize for not meeting your expectations better and providing the kind of stay and environment we pride ourselves on. We understand that our hotel layout and accommodations were not the right fit for your needs and sorry to hear that you did not enjoy your stay. While we cannot take back this experience, we want you to know we are in process now of renovating our guestrooms and baths to better our guests services and stay moving forward. Thank you, Sarah L. E-Commerce Manager

"Great way to beat the heat"

5
24/08/2016

Appreciate the nice pool being open later than usual for those 80 degree nights when only a dip will refresh the soul! Sharma & Claudia are great hosts. I have to come here for business, so the quiet and cleanliness is important.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Joseph; Thank you for selecting our hotel as your choice hotel while in town. We appreciate your business and for taking the time to share your trip with us. We are pleased to hear that you enjoy your stay and find the customer service from Sharma and Claudia exceed your expectations. I am sure the outdoor pool refreshing after a long day! Thanks for letting us know that you enjoy the comforts of our hotel when on the road, we look forward to your next stay. Sincerely, Sarah L. E-Commerce Manager

"Clean Dated Hotel Rate too High"

2
23/08/2016

This hotel was clean, but dated. The beds were breaking, the bathroom had enamel chipped off every where, the AC was really old and did not cool properly we stayed warm all night. The hotel was previously a smoking allowed, now it is not ,but out of the three rooms we rented 2 smelled of stale smoke which left our luggage and clothes smelling. The property was clean. I felt like I slept at an angle all night. Clean is all I can say good about this hotel

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear kimberlyh; Thank you for reaching out to us and expressing your concerns regarding your recent stay. I am glad you slept well during your stay and the cleanliness of the hotel and guestroom met your expectations. We are sorry to hear that the rooms may have still needed some attention after the conversion from smoking to non-smoking and for any discomfort that may have caused. We'll address those rooms as we are ready for the renovations to the property and all remaining guestrooms beginning in the next week or so. We hope you consider a future stay as we would like to show our true level of service. Thank you, Sarah L. E-Commerce Manager

"Worth staying despite some reviews on here!"

4
17/08/2016

We were looking for a nice place near Warrenton but didn't want to spend a fortune cause we needed to stay 2 nights. I was apprehensive after reading the reviews but because we like Best Westerns I made the reservation. We were pleasantly surprised...thank goodness! What are people looking for! For the area, it was a good price and it is a clean property. Yes the outside of the hotel needs renovation BUT seriously everything was painted, very clean and you could tell they kept up with trying to maintain it. Our room was very clean, the furniture wasn't abused. The WiFi was very good considering the size of the complex. Breakfast was the usual, but well staffed and plentiful.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear HerMajestyShip; Thank you very much for selecting our hotel as your place to stay a few days. We embrace all feedback we receive and appreciate that our guests are so passionate about their stays that they let us know what they do and do not like. That means a great deal to us and we continue to improve upon our services. We are delighted to hear that we exceeded your expectations with service, clean and comfortable accommodations and more. We are in the process now of updating and refreshing our guestrooms and property so more changes are on the horizon for us. We do hope to welcome you again during your travels. Thank you, Sarah L. E-Commerce Manager

"Confortable Stay"

3
15/08/2016

When booking we saw they were renovating their rooms so at check in we asked for a renovated room. We were given 137, the main living area had new wood tile flooring, two chairs and deck with an office chair and amble storage space. There were two outlets on the desk lamp which are perfect for charging phones or laptops. The linen was fresh and clean and there were three pillows on each full size bed. The galley and bathroom had new large ceramic tiles. The unstock dorm size refrigerator which left more than enough space for food and drink. There were two sinks, one in the galley and another in the bathroom. The sliding bathroom door was nice but could use an update. Because of the second sink in the bathroom, the toilet was too close to the wall. The shower walls were clean but worn in some spots. The in room air conditioning unit worked well and kept us cool in the 105 heat. It was a little noisy but did not keep us from sleeping.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear brooklyn; We would like to thank you for being our guests and taking the time to share your trip with us. We are in the early stages of our refresh and pleased to hear that you received a newly updated room and found it very nice, the amenities and cleanliness all met your expectations. We appreciate your feedback and will share this with the team as we work to complete the updates in a timely manner and with little interruptions to our future guests. We hope to welcome you again during your travels. Thank you, Sarah L. E-Commerce Manager

"Great for Families"

5
15/08/2016

Awesome hotel, with plenty of great amenities for families. It actually gave me a resort like feel. There were activities planned for the guests and a grill by the pool. This was my husband and I date weekend; however, after staying I vowed to come back with the kids. They would thoroughly enjoy staying there and participating in the activities.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Shareefa; Thank you for selecting our hotel as your place to stay while in town. We are very pleased to hear the family friendly atmosphere and overall condition of the hotel far exceeded your expectations and you and your husband enjoyed your stay. We are beginning a refresh of our guestrooms but a few at a time and will have plenty available when you are ready to return with the whole family. We look forward to welcoming you and the family back for a fun filled stay in the near future. Thank you, Sarah L. E-Commerce Manager

"In need of renovation"

3
14/08/2016

The entire hotel needs strong renovation. There are neat and clean on the hotel grounds, and the pool and pool area is very clean and well maintained. Friendly and helpful hotel staff. Quiet rooms with noisy air conditioning.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear rejsenyder; We appreciate your business and thank you for the taking the time to share your trip with us. Customer service is very important to us, thank you for letting us know our friendly staff helped make your stay a pleasant one. We are sorry about the noisy air conditioning units, we'll look into this further to see if there is anything we can do to calm that. We are beginning our renovations now and updating the guestrooms and baths as well as refreshing other areas. We hope to welcome you back next time you are in the area. Thank you, Sarah L. E-Commerce Manager

"Nothing fancy, but good for a night or two."

4
10/08/2016

I stayed here overnight. My room and I think all of the other rooms are outside rooms. We parked close to our room and it was an easy walk. This Best Western is located close to I-66. The main road close to the Best Western looks like a main strip with everything that anyone would need. There was a standard size fridge and microwave. I don't remember anything different about the breakfast from other complimentary breakfasts. I remember that the outside door located next to the parking lot which separates the hotels rooms from the parking lot had a sign that stated that it would be closed at 11pm. It was after 11pm and it was not closed nor the bigger doors beside it. My mother tried to close the one door during daylight but couldn't. I think this is a good place for a night or two.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear David; We'd like to thank you for your business and we appreciate the feedback. We are pleased to hear that you enjoyed your stay and found the location to be convenient and comfortable place to rest. Our guest safety and comfort is very important to us and we are sorry to hear that door was not properly secured, we will look into this further, thank you for bringing that to our attention. We hope to welcome you again during your travels. Sincerely, Sarah L. E-Commerce Manager

"Recommend Best Western Battlefield Inn, Manassas, VA"

5
27/07/2016

I had a very pleasant stay overall at Best Western Battlefield Inn, In Manassas, Virginia. Excellent accommodations. The staff is very courteous, friendly and helpful. Don't miss the very nice pool in the inner courtyard. I wasn't aware of it my first trip and missed swimming in it.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Jacqueline; Thank you for being our guests and taking the time to share your trip with us. With a spirit to serve, we take great pride in meeting our guests expectations with service, value and comfort and delighted to hear you enjoyed your stay. We appreciate your feedback for staff and amenities and look forward to welcoming you back next time you are in town . Sincerely, Sarah L. E-Commerce Manager

"Clean and close"

5
26/07/2016

Stay there last night 7/26/2016 check in was quick rooms are vary clean and vary close to the job Tammy and Melody and there crew do a great job ?? We have stayed here in the past always have good results have 7 rooms this stay all of my men had good things to say about the hotel no complaints we will be back .

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Greg; Thank you for continuing to select the Best Western Battlefield Inn as your place to stay while working nearby. It's always great to see you guys and we are delighted to hear that the service from Tammy and Melody and the team continue to exceed your expectations. Please thank your crew for us for the great feedback as well. We look forward to seeing you and the crew again soon. Thank you, Sarah L. E-Commerce Manager

"Close to Jiffy Lube Live"

5
25/07/2016

The hotel is in a great location close to Battlefield Park and Jiffy Lube Live concert venue. The front desk were very friendly and pleasant at check in. The grounds and pool area were very nice. The rooms were clean and comfortable. The hotel is a gem at a great price.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Jeanne; Thank you for being our guests and staying with us while attending the event at nearby Jiffy Lube Live. We are very pleased to hear you enjoyed your stay and found the customer service, convenient location and comfortable guestrooms all exceeded your expectations. We hope to welcome you back for future shows at Jiffy Lube Live. Thank you, Sarah L. E-Commerce Manager

"A little outdated but overall nice for the price "

4
25/07/2016

A friend and I stayed here for one night because we went to a concert at Jiffy Lube Live. It is more a motel feel with room doors directly accessible from the outside and not through hotel hallways. The beds were clean and comfortable. The furniture, rooms, and appliances could get an upgrade though. It was 100 degrees outside and I am not sure that the air conditioner in the unit could cool the room enough. We had issues sleeping because it was quite warm at times. We didn't use the pool or any facilities at the hotel but the pool and Pavilion with grills looked nice. We paid less than $100 and we are satisfied and will return to this hotel next time we are in town for another concert.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Plings; Thank you for selecting our hotel as your place to stay while attending the show at Jiffy Lube Live. We are a great spot for that being about 4 miles away. Thank you for your feedback. We are in the process of upgrading our rooms and working our way around the hotel so we may not have got to that side yet. We will take a look at that air conditioning unit because it is so hot out, it may be that it is just working so hard it can't keep it cool, but we will check to make sure it is operating at capacity, thanks for letting us know and sorry it affected your otherwise pleasant stay. We are pleased to hear that you will return and stay again after the next show. Sincerely, Sarah L. E-Commerce Manager

"best westen manassas virginia"

5
22/07/2016

I have been to Nokesville virginia on business 10 times in the past 8 years and every time I go I stay at this hotel. It takes dogs which is a must for me. Clean, comfortable rooms with wifi . Also offers an on site restaurant and bar. I also appreciate the hot breakfast

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear richard; Thank you for being a long time, repeat guest of the Best Western Battlefield Inn. We appreciate and value your feedback and delighted to hear that we continue to exceed your expectations with comfort, value and service. We will share your comments with the team and restaurant as we continue to look for ways to improve upon our services and provide a great stay for all guests. We look forward to welcoming you again next time your business brings you to the area. Sincerely, Sarah L. E-Commerce Manager

"Very nice place to stay."

5
19/07/2016

We stayed two nights and when we are back in that area, we will stay there again. The room was nice and was very clean. The front desk manager was very nice and accommodating. They are motor cycle friendly too. We were allowed to park our Harley inside the court yard outside of our room. They have a very nice restaurant on site and the food is very good.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Pam; Thank you for being our guests and taking the time to share your trip with us. We are very pleased to hear that you enjoyed your stay and found the hotel, staff and Addy's restaurant all exceeded your expectations. We welcome all riders and understand they want to see their bikes when possible, so we allow them to park in the courtyard. Keep in mind though, we can't all the time because of the noise but if we are not completely booked, its no problem to park there. We look forward to welcoming you back. Sincerely, Sarah L. E-Commerce Manager

"Too Noisy"

2
18/07/2016

Bad. Would not stay here again. Even if the church group wasn't there just didn't have a good day. Room smelled like some and the TV wasn't working. Tub had stains. I needed a place of rest for one night and woke up at 1am to hear noise outside and next to my room. Called the front desk and it didn't stop. Also my TV wasn't working

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Maisha; Thank you for reaching out to us and sharing your review. We were sold out with a very large group and understand how important a quiet environment is. Unfortunately, we can not guarantee soundproof rooms. We apologize for the outside noise that disrupted your stay. Your feedback helps us review solutions and ways to help avoid this as must as we can, in the future. Thank you again for your feedback. Sincerely, Sarah L. E-Commerce Manager

"Our best home away from home !!!"

5
12/07/2016

The home away from home !!! like always gets same room. they are now making new floor and all new look of the property . All the management Team and THE desk Team are the BEST. location and free food on Wednesday . best breakfast, and live music on Friday and Saturday is make so relax.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Welcome back David; Wonderful to see you again and thank you as always for allowing the Best Western Battlefield Inn to be your home away from home. We appreciate the wonderful feedback for the managers and staff and happy to hear that we continue to exceed expectations. We are excited about the refresh to the guestrooms and glad to be able to continue to provide our guests with a clean, comfortable and now - more modern-accommodations. Please continue to let us know if there is anything we can do to make your stay better. Thank you, Sarah L. E-Commerce Manager

"Love this Hotel!"

5
08/07/2016

I love the openness of this motor- court style motel. The rooms are always clean and comfortable. Breakfast is included. They have a nice pool in the center of the motel that we enjoy very much. We will always stay at this hotel when we are in the area.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Susan; Thank you very much for the wonderful review and feedback for us. With a spirit to serve, we take great pride in providing our guests with a comfortable, stress free stay. We are delighted to hear that you had a great experience and found the clean guestrooms, style of hotel and amenities not only met, but exceeding your expectations. We look forward to welcoming you again the next time your travels bring you to the area. Sincerely, Sarah L. E-Commerce Manager

"Great for an overnight stay"

4
06/07/2016

I stayed in June when we traveled to the area for a concert at Jiffy lube. It is an older style property with no interior corridors. When I checked in, I was asked if I wanted a ground or 2nd level. I chose 2nd and was given a nice corner room with no guests staying on the other side so it was wonderfully quiet. Check in was quick and there were no mixups in my reservation. Even though there are not interior hallways to access the rooms, the exterior stairway can only be entered with a key. I felt very safe. The room was very clean and had a small fridge and microwave. There is a large sink and vanity outside the bathroom as well as a smaller sink in the actual bathroom. The bar is full service and the breakfast was free and available by 6am. The pool was small but looked maintained. It is a perfect place for an overnight stop. It is right off if the interstate and is close to many restaurants. It was also only a 10 minute drive to be concert venue (and an easy drive at that). I would definitely stay here again if traveling in the area.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear SGMKSM; Thank you for selecting the Best Western Battlefield Inn as your place to stay while in town. We are very pleased to hear that the location was an ideal fit being a short drive to and from Jiffy Lube Live. We know how congested the area gets before and after shows there so happy you found us and had no issues with drive. Thank you for sharing with us that the accommodations exceeded your expectations, you felt safe and had quite, comfortable guestroom to relax in. That means a great deal to us so we appreciate your feedback. We look forward to welcoming you again for future events at Jiffy Lube Live or a weekend getaway. Thank you, Sarah L. E-Commerce Manager

"great place to stay near Jiffy Lube Live Venue"

4
05/07/2016

needed a pet friendly hotel near jiffy lube live. low charge for small dogs, pleasant front desk staff, close to venue, grounds well kept, nice rooms. will definitely stay here again when visiting concert venue

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear jmschaeffer; Thank you for selecting the Best Western Battlefield Inn as your place to stay while seeing a show at Jiffy Lube Live. We appreciate your business and pleased to hear that we exceeded your expectations. We look forward to your next stay and thank you again for your review and feedback. Sincerely, Sarah L. E-Commerce Manager

"Great hospitality"

5
03/07/2016

Whenever we come to town to visit family we will stay no where else. If your looking for a five star Brand new hotel this is not the place for you. however if you are looking for a nice hotel with the most amazing hospitality that we have ever experienced before this is the place for you. Our room was in need of some updating however it was very clean and upon meeting the G.M who seemed to really care about her property explained that as soon as it slowed down and they could get into the rooms they would be adding all new furniture and new tubs and wood floors they were hoping to get everything completed by end of January. So we are excited to return again next year and we hope to see the same caring team because they really do know how to take care of their guest.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear lewistabitha; Welcome Back! So nice to see you again. As a valued, repeat guest of the Best Western Battlefield Inn, we are delighted to hear that we continue to exceed your expectations each year with our hospitality, and clean, comfortable rooms. We are excited for the future refresh to the guestrooms and look forward to receiving your feedback on the changes. Thank you again for being a long time fan and guest of our hotel, that means a great deal to us. We look forward to your next visit. Sincerely, Sarah L. E-Commerce Manager

"Last option when flight cancelled"

2
01/07/2016

Had my flight cancelled out of IAD and all the hotels in the area were sold out. I was lucky to find this Best Western had one room available. The front desk team was super friendly. The rooms, however, were quite old, run down, and dirty. Had a few roaches in my bathroom during the night. I didn't really care as long as I got a room, however, given a choice I wouldn't stay here more than one night. I will admit the hotel pool looked inviting for families.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Paul; Thank you for taking the time to share your feedback. It was a pleasure having you as our guest. We apologize for the condition of the room you were assigned, that is not typical for our team to miss that as we make cleanliness and guest comfort our top priorities. We will be refreshing the guestrooms this fall when things slow down a bit adding new wall covering, flooring and updating the furniture where needed also. We do hope you would consider another stay should the need arise. Thank you, Sarah L. E-Commerce Manager

"When I'm in town I always stay here"

4
25/06/2016

What I like best about this hotel is the location. I come to town when Jiffy Lube has a show I like. When I get off the interstate I fill up at the corner Shell station then straight out of there lot is the Best Western. Across the street are several places to eat with in a short walk, Bob Evans is where we go mostly. The hotel has a pool and a place to BBQ but I don't use that. Ive been coming here for 10 years and haven't broke tradition i'll stay the next time i'm in town. Thanks for the hospitality.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Dennis; Thank you so much for being a long time guest and fan of the Best Western Battlefield Inn. It is a pleasure to see you with each visit and delighted to hear that our hospitable, friendly service and location continue to meet or exceed your expectations. That means a great deal to us that you have chosen to stay with us for events at Jiffy Lube Live and will do so for as long as there are concerts that you like. We look forward to your next stay. Thank you again for being our guests. Sincerely, Sarah L. E-Commerce Manager

"Battlefield visit"

3
18/06/2016

Spent the night here on a visit to the Manassas Battlefield. Room was clean and comfortable, however the only room left when we arrived was a Smoking room. I didn't think it who be much of an issue, but the smell of cigarette smoke permeated everything. When we left it was even in our clothes...and no one was smoking while we were there! That being said, not a bad place for the money.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Joe; Thank you for being our guests and taking the time to reach out to us. We appreciate you selecting our hotel as your place to stay while visiting the historic Battlefields in the area. We are working now at converting our remaining few rooms that were previous smoking rooms to non smoking and apologize any scent that may have been in the room. This is a process which takes sometime to completely eradicate from the room and we're working hard to finish these rooms. Sorry to hear that was was the only room type available upon arrival and we hope on your next visit that we'll provide a better experience for you. Sincerely, Sarah L. E-Commerce Manager

"Great location"

4
14/06/2016

If you are interested in the National Park of Manassas this is a great location with many eateries nearby. Very good accommodations and the pool delightful. Very good breakfast and really nice and helpful staff.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Donna; Thank you for selecting our hotel as your place to stay while touring the area National Parks. We appreciate the business and delighted to hear you enjoyed your stay. Your kind words will be shared with the team to continue to inspire them to keep up the excellent job. Thank you again and please come back and visit next time you are in the area. Sincerely, Sarah L. E-Commerce Manager

"Don't waste your time"

2
13/06/2016

Room is not worth the price I paid. I Would recommend you not pay over $60 to $70 a night. The night staff overcharged me for a room but, said they would reduce at checkout the next morning, which they didn't do. I only stayed at this location for the rewards program, but after this, I probably will not use Best Western again.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear pawpaw08; Thank you for sharing your trip with us. We value your feedback and sorry to hear you did not enjoy your stay based on the condition of the room and felt you did not receive a better value. We are in the process of improving and upgrading all guestrooms now and look forward to the changes and fresh new look in the coming months. We appreciate you giving our location a fair try and sorry to hear that we were not the right fit for your travel or stay needs. Thank you, Sarah L. E-Commerce Manager

"WILL DEFINITELY BE BACK!!!"

5
10/06/2016

Our HOG chapter stays here each year when we attend Rolling Thunder. This was my first time at this hotel and I was VERY IMPRESSED. The entire staff was VERY welcoming and accomodating. They provided a buffet for us one evening which was very much appreciated. We also ate one evening in the restaurant/bar...it was great as well. The hotel is conveniently located to restaurants, gas stations, etc. It was a GREAT experiece and our group WILL RETURN!!!

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Kathy; Thank you for taking the time to share your trip with us. We are delighted to hear that your first experience with us was very enjoyable and you personally felt very welcomed and had a great stay. We are honored to host the yearly groups with Rolling Thunder and thank you again for letting us know that we exceeded your expectations. The best compliment we can receive is a satisfied guests that will return. We look forward to welcoming you and your group back next year or anytime your travels bring you to the area. Sincerely, Sarah L. E-Commerce Manager

"Welcoming as always"

5
06/06/2016

This hotel has an extremely friendly staff that always makes for a welcoming experience. Manager and restaurant staff are very accommodating, Arrived on a Friday night and there was a loud crowd in the restaurant/lounge but it quieted down fairly soon.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Dan; Thank you for being our guest at the Best Western Battlefield Inn, we appreciate the feedback for the staff and delighted to hear this stay met your expectations and more. We apologize for the temporary noise and happy to hear it quieted down pretty quickly so you enjoyed the rest of the stay. We hope to welcome you back the next time you are in town. Sincerely, Sarah L. E-Commerce Manager

"Worst hotel stay in 25 years"

2
01/06/2016

First of all, there is no elevator, so consequently for folks who have a lot of luggage, this is a major inconvenience. Second, trying to regulate the thermostat in the summer, is extremely hard to do. They offered us a free dinner, and the food was absolutely terrible. We will never stay in this hotel again, and would not recommend it to someone else.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear calaengineering; Thank you for taking the time to write a review about your recent stay. We would like to apologize for any inconvenience you may have felt and for not meeting your - or our own- expectations for service and comfort. We are disappointed to hear that you had this unpleasant experience as this is not not typical at all for our hotel or restaurant. Customer feedback such as yours is a valuable to us so we can make improvements to better our team and service and our customer satisfaction. We are sorry to hear you would not consider a future stay so we can show you our true level of service. Sincerely, Sarah L. E-Commerce Manager

"Coolest Place in Manassas"

5
29/05/2016

Sharma makes this feel like home away from home. It is especially convenient to bicycle to close by restaurants, movie theater, and place of business. I will be coming back each week for the next few months.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Joseph; Thank you for being our guests and sharing your trip with us. We are very pleased to hear the convenient location is an ideal fit for your travel and stay needs. We appreciate the praise and compliments for Sharma, he is a great team member and truly cares to put his customers first at all times. We are looking forward to your future stays with us. Please do let us know how we're doing and if there is anything we can do to make your stay more enjoyable, our front desk is available 24 hours a day and be happy to help. Thank you, Sarah L. E-Commerce Manager

"Make a dream trip even better"

5
27/05/2016

The Best Western battlefield Inn in Manassas Virginia took a bucket list tri'p and made it a superior experience. Their treatment of us during Rolling Thunder 2016 was nothing short of stellar. The staff was accommodating and helpful, the room was spectacular and I will be staying here again every year that I participate in this event

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear god0medic; Thank you so much for the wonderful review of our hotel and for allowing us to be a part of your memorable trip. We have great respect for all members that join us as part of Rolling Thunder and as one of the hotel brands (formerly) with the longest running partnership with Harley Davidson, we take great pride in that. We are very pleased to hear that you enjoyed your stay and found the customer service and trip itself far exceeded your expectations. Thank you again for being our guests, please do come back and visit next year or anytime you are in the area. Sincerely, Sarah L. E-Commerce Manager

"Nice Place to Stay in Manassas"

4
16/05/2016

Hotel in ideal location for our conference. Clean rooms, great staff, comfortable beds. Breakfast has all you would want, including waffles. The breakfast area becomes a restaurant bar after 5:00 pm and serves good food at reasonable prices. Plenty of parking, covered picnic areas with a barbecue available for use. The pool wasn't in use during our visit. Over all nice place.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Sandra; Thank you for taking the time to share your recent experience with us. We are very pleased to hear that the location, friendly staff and overall appearance all exceeded your expectations leading to a very good stay. We appreciate the feedback and hope for the opportunity to welcome you again the next time your travels bring you to the area. Thank you, Sarah L. E-Commerce Manager

"Great night stay"

5
12/05/2016

This hotel was very clean and breakfast is a plus. Very professional staff. The hotel have a very clean pool area. I wish this hotel had a workout room. The next time my family and I are travelling in the area for tours attactions. The hotel is close DC and caves.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear football8855; Thank you for selecting our hotel as your place to stay while in town. We appreciate the feedback and pleased to hear the clean hotel, good breakfast, pool area, and friendly staff all exceeded your expectations. Thank you for the suggestion for a workout room, plans are being reviewed for future upgrades and I will share that with the team. We hope to welcome you again the next time you are in the area. Sincerely, Sarah L. E-Commerce Manager

"Decent, Average Stay"

3
07/05/2016

Visited for a friends wedding. The hotel is convenient to the freeway and Dulles International. Breakfast was okay, bar was fun on a Friday night. Interestingly, the hotel had the best wifi I've seen at a hotel in a long time. Decent place for a quick stay.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear GaribaldiCU; Thank you for selecting our hotel as your place to stay while in town. We are pleased to hear you enjoyed your stay and we met your expectations with comfort, service, value and convenient location. In today's technology driven society we appreciate the feedback regarding our internet speed and reliability, we are happy to hear it was ideal for your needs. Thank you again for being our guests, we hope to welcome you back the next time your travels bring you to the area. Sincerely, Sarah L. E-Commerce Manager

"GREAT PLACE TO STAY ."

5
04/05/2016

There are so many things in this location , nice food live music and best food and Bar. Every Wednesday Free Dinner for in house guest really appreciate and breakfast is the BEST . Nice BED . Good Internet . all Great .

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear David; Thank you for taking the time to share your trip with us. We are very pleased to hear that you had a great stay and truly appreciate you letting us know that we exceeded your expectations with the service, food & atmosphere of the restaurant and bar, breakfast and guestroom. We hope that we can welcome you back soon. Thank you, Sarah L. E-Commerce Manager

"Outstanding service and value for your money"

5
28/03/2016

I was very impressed with this Best Western. My first time staying at a Best Western and I will be staying there as my hotel of choice going forward. I had outstanding customer service at the front desk. When a staff member really enjoys making customers happy and enjoys his job you can really feel it. I felt like a special guest and my experience on checking in made my day - as I had just had a terrible customer service experience at the Residence Inn Marriott down the street just prior. I would like to make note too of Best Western's very friendly pet policy, I had my dog with me, and they really took care of me. The pet fee was extremely reasonable, $10, and it was clear they had a welcoming attitude to the owner and their pet. The room was very nice, with classy decor, nice smell in the air, detail with amenities and the room felt clean and well attended to. The bed was very comfortable and very nicely made up. The breakfast was laid out very nicely, with a large selection of things to eat - really impressive, especially for this price range.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Nicolel; We are very pleased to welcome you to the Best Western family and thank you so much for the wonderful compliments for our hotel, staff and services. We appreciate you taking the time to share your trip with us and pleased to hear you received a great value and enjoyed your stay. Customer service is very important to us and we are delighted to hear we exceeded your expectations. Thank you again for your business. We look forward to your next visit. Sincerely, Sarah L. E-Commerce Manager

"great place to stay!!!!"

5
22/03/2016

we stay here regular basis always very good. we feel like 2nd home. nice free food on Wednesday and free breakfast . awesome staff. And great Bed and all Area /picnic spot and Hoarse shoes place . this is a great location and rooms are going to be replace looks new and good !!!

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear David; Thank you for being a long time guest of the Best Western Battlefield Inn, it is always a pleasure to see you. We are delighted to hear that we continue to exceed your expectations with each visit from the staff, service, guestroom and amenities. That means a lot to our team and we thank you for the positive feedback. We are working on our plans to refresh the rooms, we hope our guests enjoy the new look. We look forward to seeing you soon. Sincerely, Sarah L. E-Commerce Manager

"Nice stay"

5
20/03/2016

Went on vacation to DC, stayed here. Everyone at the hotel went above and beyond to make the stay even better. Rooms are updated and very clean. My only complaint is that the keycard didn't always work and made it a hassle sometimes getting in room. Will stay here again if ever to DC

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Pamela; Thank you for selecting our hotel has your place to stay while visiting the Washington DC area. We appreciate you sharing your trip with us. We take great pride in our hotel and customer service is very important to us. We are delighted to hear out staff and the guestroom exceeded your expectations. We apologize for the trouble with the keys and inconvenience that may have caused. We will check out key card machine and make sure it was working properly, and replace or repair it if needed. Thank you again for being our guests, we look forward to your next stay. Sincerely, Sarah L. E-Commerce Manager

"Awesome staff"

5
04/03/2016

Have stayed at this hotel many times for both business and pleasure, and have always found it to be clean and well-cared-for, with an awesome staff that always goes out of their way to please the customer.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Dan; Thank you for taking the time to share your recent trip with us. We appreciate you being a return guests of ours and delighted to hear we continue to meet your expectations. That is something our staff takes great pride in. Your feedback will be shared with the team to continue to motivate and inspire them to keep up the great job. We look forward to welcoming you back again soon. Thank you, Sarah L. E-Commerce Manager

"Ok place, but not for me"

3
17/02/2016

This is about what you would expect for the modest price. I should have been more thorough in my search, as I do not like rooms that open directly to the outside, and I like hotels to have a fitness center, which they do not. For these reasons I will stay somewhere else if I need to be in the area again. The free breakfast is ok, and there was a microwave, fridge and coffee maker in the room, which was spacious.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Annie; Thank you for your honest review and feedback. Customer satisfaction and the comfort of our guests is very important to us and we understand that exterior entrance hotels are not for everyone. We are sorry to see we were not the right fit for your needs. We got some great changes and upgrades coming soon but unfortunately that does not include changing the access to the guestrooms. We truly appreciate your business and for giving us a fair chance. Sincerely, Sarah L. E-Commerce Manager

"well pleased"

5
14/02/2016

wonderful. rooms are comfortable and quite. Location to restaurants and other businesses was perfect. access to interstate easy off , easy on. The layout of the motel is more like a resort . Easy access to any service the motel offers.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Darrell; We'd like to thank you for taking the time to share your trip with us and appreciate the feedback. We are delighted to hear the location, comfortable guestroom and surroundings exceeded your expectations leading to a very enjoyable experience. We look forward to welcoming you again during your travels. Thank you, Sarah L. E-Commerce Manager

"Great Place to Stay!"

4
31/01/2016

I've been to this hotel several times over the years. The rooms are all updated with great beds and super clean. Each room has a microwave and fridge. The staff is very friendly and always helpful. Pretty close to DC without paying DC prices. Lots of restaurants around the area, right off interstate 66. Great pool area outside!

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Ed; Thank you for being a repeat guest of the Best Western Battlefield Inn and taking the time to share your experience with us. We are delighted to hear that we continue to meet your expectations and you have always enjoyed your stay's with us. We take great pride in our hotel and customer satisfaction is very important to us. Knowing that our customers see and appreciate our efforts and continue to return, means a lot to us. Thank you again. We look forward to welcoming you back soon. Sincerely, Sarah L. E-Commerce Manager

"Excellent"

5
13/12/2015

Hello, I have had a flood at my apartment on 4-6-2015, and spent 27 days from that day till 5-5-2015 at the Best western, and on December 1st. i brought my family back. We spent over 2 weeks so far this month, and have not gotten our correct amount of points.Otherwise we have been enjoying your fantastic hotel.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Laurent; Thank you for being our guests and sharing your experience with us. We appreciate you returning to our hotel and delighted to hear that you are enjoying your second stay. We appreciate the opportunity to be your home away from home. We understand how valuable those points are and apologize for the difficulty you are having with that. Please speak with the GM on property, she'll be happy to help sort it out for you. Thank you, Sarah L. E-Commerce Manager

"Manassas Battleground"

4
30/11/2015

room very clean, and cleaned daily . Ligt fiixtures need maintenance, why do they go off when you sit beside a lamp? Food is OK at the breakfast but could be much better. Served sausage every day , bacon would be nice every other day.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear 15fredericks; Thank you for being our guest and sharing your review. We are very pleased to hear that we met your expectations and you had a nice stay. We appreciate you bringing these items to our attention, we will share this with the maintenance. We are also in the process of reviewing plans for future improvements to the guestrooms which will correct that issue. Thank you as well for the suggestion for breakfast, we'll see what we can do to change it up moving forward. We hope to welcome you back the next time you are in the area. Sincerely, Sarah L. E-Commerce Manager

"Home away from home"

5
23/11/2015

I brought my husband here for a night away for his birthday. We have stayed here in the past and I don't think we would choose anywhere else (you cannot beat the price of the rooms and the customer service experience). We have never had a bad experience.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Barbara; Thank you for your review and feedback for us. We appreciate you selecting the Best Western Battlefield Inn as your home away from home each year. We are pleased to hear that we continue to meet your expectations with service and value received. Thank you again, we look forward to seeing you next year if not sooner. Sincerely, Sarah L. E-Commerce Manager

"Great location, great value"

5
17/11/2015

Our company has this hotel on the list of favorites. We travel in and out of DC from here the location is perfect, plenty of good restaurants in the area including the hotel. All our employees stay here when working in the area It is safe, clean and friendly. Walmart, Home Depot, Lowes, Staples just to name a few stores available close by to help with business.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Patrick; Thank you for selecting our hotel for your company and employee business needs. We appreciate the confidence you have in us and it is our pleasure to provide a clean, comfortable and friendly place to stay for your team. The positive feedback means a lot to us and will be shared with our staff to continue to inspire and motivate them to keep up the excellent customer service. We look forward to seeing you all soon. Thank you, Sarah L. E-Commerce Manager

"East Coast"

3
26/10/2015

Great location for where we wanted to go. Old hotel with some upgrades. A place where there was a very heavy construction guests. Kind of funky in general. Yard well maintained but plain. Nice staff and good bar meal.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Pat; Thank you for taking the time to leave us a review. We appreciate your feedback and pleased to see that overall the hotel was a good fit for your travel needs. I will share your comments with the managers and we strive to provide a flawless customer experience and continue to improve our services. We are reviewing our plans for some future upgrades and improvements will be coming soon to the hotel. Thank you again for your business, we hope to welcome you back next time you are in the area. Sincerely, Sarah L. E-Commerce Manager

"Great staff & restaurant/bar"

4
22/10/2015

The hotel was a little old, however, it was very clean, the staff was great, and I enjoyed the restaurant/bar. It was also priced competitively, which gave it a great value for the cost; as well as being convenient to the airport (20 minutes) and right off the interstate. Also, there were a number of restaurants in the immediate area if you didn't want to eat at the hotel. I'll be travelling in the area again in 3 months and will return.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Bruce; Thank you for being a first time guest of the Best Western Battlefield Inn. We are very pleased to see that you enjoyed your stay, received a great value and found the hotel and restaurant to be an ideal fit for your travel needs. Our staff works hard to ensure our guests are happy and comfortable, it means a lot to us to see your positive feedback and that we met your expectations and more. We are reviewing our plans now for some future improvements, we will be making some changes as soon as possible. We are looking forward to your return visit in a few months. Thank you, Sarah L. E-Commerce Manager

"Pleasant Surprise"

4
16/10/2015

This is one of the better Best Western Inns that we have stayed. The rooms were nice and clean and the beds were perfect for our three night stay. The hotel is conveniently located to the Manasas Battlefield and even a nearby winery.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear jarcase; Thank you for the very kind review. I am pleased to see that the convenient location, clean and comfortable accommodations all exceeded your expectations leaving you with a very pleasant experience. We hope to welcome you again the next time your travels bring you to the area. Sincerely, Sarah L. E-Commerce Manager

"Sandra Peat-Keaveny"

5
15/10/2015

Very clean and quiet ! Free Dinner on Wednesday nights if you stay 2 nights and We got a $25 gift card. Beds were very comfortable and nice sheets. TV was new and very clear. Very roomy and clean. We will be back if in the area.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Sandra; Thank you for being our guest and taking the time to leave such a nice review. We appreciate hearing that you enjoyed your stay. Our goal is to provide a clean, comfortable place for our guests to relax and unwind, we are delighted to see we did that and more. Thank you again for your business, we look forward to welcoming you back next time you are in the area. Sincerely, Sarah L. E-Commerce Manager

"Nice hotel"

4
08/10/2015

I stayed on October 5 one night room 235. I would say this a nice hotel. Ady's restaurant seems full of people on Monday night that gives nice impression. Front desk very friendly. One thing about the bathroom there is no side wall handicap bar. Hotel breakfast was awesome. Thank you Karim

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Karim; Thank you for being our guests and sharing your review. I am delighted to see that you enjoyed your stay. We appreciate the compliments for our staff and pleased to see that we met your expectations and you enjoyed a good breakfast to start your day off right. Thank you as well for the feedback regarding the bathroom, we will look into that further as we review plans for future improvements. We look forward to welcoming you back the next time your travels bring you to the area. Sincerely, Sarah L. E-Commerce Manager

"Fun Place to Stay"

4
30/09/2015

We have stayed at this Best Western 3 times for business travel and we can't say enough about the awesome staff and overall "good" feeling we get when we stay. They have excellent management, housekeeping and overall staff. Some of the rooms have been renovated with laminated wood floors and updated furniture so we would recommend that you request an updated room. This Best Western has a terrific outdoor swimming pool with horseshoe pits and barbeque pavilions that guests make use of along with a restaurant and bar. If you are looking to have fun where you are staying at a decent rate, this is the hotel for you.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Jeff; Thank you so much for the great review and feedback for us. We are very pleased to see that with each stay, we continue to exceed your expectations. We appreciate you sharing with us how much you enjoy the changes we are making to the rooms as well as the fun entertainment found in the outdoor courtyard area and Addy's restaurant. I will share your praise with Tammy and the team to continue to inspire and motivate them to keep up the excellent job. We will see you again soon and thank you again for your continued business. Sincerely, Sarah L. E-Commerce Manager

"Great place to stay"

5
22/09/2015

We stayed here on our way home from a trip to upstate New York. We had a slow and leisurely trip that took a week to arrive home. We stayed in Best Westerns all the way to Florida because we felt at home with each location. Planning to only stay at Best Westerns on all future trips. They may not be exactly the same but all have the same concept of pleasing their guests.

Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Donna; Thank you for being our guests and for sharing your recent stay with us. We are delighted to see you enjoyed your stay at the Best Western Battlefield Inn. Our goal is provide a friendly, clean and comfortable home away from home for our guests, we are very pleased to see that we did that and more for you. We look forward to welcoming you back again. Each Best Western is independently owned and operated allowing them to be unique and personable in their own way. If you have not already, please join the rewards program. You will find that to be very valuable to have and easy to use during your travels. Thank you, Sarah L. E-Commerce Manager

"Not Best Western"

2
14/09/2015

This hotel rents to construction workers who stay up all hours of the night drinking outside their rooms. This is not a family friendly hotel and would not stay there again. No security response to deal with the problem.

Tammy B, General Manager at BEST WESTERN Battlefield Inn, responded to this review
Dear Ronald P I would like to thank you for taking the time to share your experience with us. We are always look for ways to improve on our guest experience.I do personally apologize for any noise that occured while staying with us due to the large event we had in the area. We are in fact a very family friendly hotel and have people from all walks of life staying with us at any given time, from the business professionals, to solo travelers, the construction crews, as well as wonderful military family waiting for their home to be completed. We do appreciate your business and sorry to see that for this stay, we were not the right fit.We do hope that in the future you will stay with us again and see this is not typical of our hotel. Sincerely, Tammy Bragg General Manager

"Very Clean!"

5
12/09/2015

My Husband and I originally booked at the Days Inn right behind The Best Western Inn, We did not last 5 minutes at the Days Inn! VERY SKECTHY AND DIRTY! So we decided to drive to the closet hotel which is Best Western and it was THE best choice we made, with no reservations luckily they had rooms left, The front desk staff welcomed us as soon as we walked in with big smiles. Great thing about this hotel we get to choose if we want a smoking room or non smoking and if we would like a ground floor or second floor. As soon as we got to our rooms, rooms were clean , beds were comfy and we definitly slept well which is a BIG PLUS for myself and husband. Next time we are in town i'll remember to book at the Best Western Battlefeild inn and not the Days Inn.

Tammy B, General Manager at BEST WESTERN Battlefield Inn, responded to this review
Thank you for the wonderful review and I am so glad to hear that you enjoyed your stay. We do hope you will return again soon We look forward to having you stay with us in the future. Sincerely, Tammy Bragg General Manager