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Best Western Plus Hotel Makassar Beach, Makassar

4.5/5  - basé sur 513 notations.
Jl. Botolempangan No 67, 90113, Makassar, Indonesia - See map
Best Western Plus Makassar Beach - Building The Best Western Plus Makassar Beach is ideally located in the center of Makassar. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Located in the heart of Makassar, just moments from the beach, port area and major shopping mall, the Best Western Plus Makassar Beach is a state of the art hotel that provides an array of modern facilities and contemporary conference space. Guest rooms and suites are spacious, blending modern technology – including complimentary Wi-Fi with classical comfort and traditional décor. The bright naturally lit lobby lounge is a great place to catch up with friends and colleagues, while the restaurant serves superb local and international cuisine throughout the day. With 12 meeting rooms, the hotel can host all types of events, backed up with high tech professional services. Alternatively guests can unwind in the hotels stylish pool, enjoy a soothing spa treatment or work out in the fitness center. These extensive amenities, combines with its central setting, make the Best Western Plus Makassar Beach a great option for all travelers to this up and coming city.

Best Western Plus

Hotel Makassar Beach

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Spa
    Spa
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Massage services
    Massage services
  • Valet parking
    Valet parking
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2016
based on 516 guest reviews
NOTE ISSUED
Excellent
285
Very Good
162
Average
53
Poor
8
Terrible
8
REFER TO NOTICE
Business Business
265
Couples Couples
54
Family Family
112
Friends getaway Friends getaway
39
Solo travel Solo travel
34
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Nice stay"

5
09/11/2018

This is a recommeded hotel to stay in Makassar. Good location, it's in the strategic street in Makassar. The receptionists and room service staff are friendly. They accomodated the guest needs fast. The room is clean and comfortable.

"Good experience"

5
25/10/2018

Complete breakfast options, bathtub and toiletries excellent, internet coverage is great at most of the places in the hotel. The internet connection speed is not very fast, but still ok for browsing and work.

Saeno K, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Respected Customer Warmest Hospitality Greeting from Best Western Plus Makassar Beach* On behalf of Management and entire team, we would like to gratitude our sincere convey for your trust and stay during your visit to Makassar. This is our honor to have and serve you during your residence and thanks for your time for completing your memorable experience review Once again thanks for your stay and we wish to have and serve you again in the nearest visit. Should you need any assistant and information to make your visit more comfortable and well manage, please be free to let us by contacting 0878 400 22221 or [email protected] Thanks for your loyal to our brand and Stay With People Who Care Kindest regards, Saeno Kunto General Manager

"Istrihat"

5
25/10/2018

Good place to sleep we can enjoying to rest very nice place so quite to sleep and rest and the breakfeast taste is good very well we can enjoying the food and the staff in this hotel very humble good.

Saeno K, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Respected Customer, Warmest Hospitality Greeting from Best Western Plus Makassar Beach* On behalf of Management and entire team, we would like to convey our gratitude for your trust and stay during your visit Makassar. It is big honor and chance to have a time to serve you and.thanks for completing your memorable experience review during your residence Once again thanks for your trust and stay with us and we wish to have and serve you again in the nearest convenience of visit. Should you wish to have any assistance and information please be free to contact me at 0878 400 22221 or [email protected] com Thanks for your loyal to our brand and Stay With People Who Care Kindest regards, Saeno Kunto General Manager

"very nice hotel and excellent service"

5
24/10/2018

3 nights in this hotel in August on the way to Toraji. Very nice experience although located in busy area but inside quiet and tidy and very comfortable. Close to the beach. Nice room but especially I want to stress very good food at breakfast really big variety and super service of waiters and stuff. I can truly recommend thid hotel to all guests.

"Hospitality at its best"

5
15/10/2018

When they use "plus" in their name, they really mean it in every aspect, especially with hospitality. Their rooms are also comfort enough to have your back after trip or business activities. Definitely will come back if I go to Makassar next time

Saeno K, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Respected Customer Warmest Hospitality Greeting from Best Western Plus Makassar Beach* On behalf of Management and entire team, we would like to convey our gratitude for your trust and being stay with us during your visit to Makassar. Thanks for completing your enjoyable experience during your residence and it becomes our honor to have and serve you Once again thanks for your trust and loyal to our brand, we wish to have and serve you again in the nearest visit. Should you wish to have any information and assistance for next plan to visit, please be free to contact me at 0878 400 22221 or [email protected] Kindest regards, Saeno Kunto General Manager

"Good location , value for money"

4
11/10/2018

Stayed for business trip for 4 days. Fast Wifi connection. Room is clean, comfy bed and pillow. Good location, surrounded by nice restaurants. Easy to get around as many attractions are walking distance. Overall is good.

"RECOMMENDED HOTEL AT MAKASSAR"

4
05/10/2018

Clean, silent, staff are friendly & fast responses, delicious breakfast with variety menus, they have a large rooms with clean and large bed. Love to come back. Recommended hotel at makassar for such a price.

Saeno K, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Respected Customer Warmest Hospitality Greeting from Best Western Plus Makassar Beach* On behalf of Management and entire team, we would like to gratitude for your trust and stay during your visit Makassar. it becomes our honor to have and serve you during your residence and thanks for your time for completing your happiness experience Once again we thanks for your trust and Stay With People Who Care. We are pleased to have you again in the nearest future. If I could be your assistance please be free to contact me at 0878 400 22221 or [email protected] at your most convenience to assure your stay more memorable one Kindest regards, Saeno Kunto General Manager

"Perfect place and services"

5
01/10/2018

Everything is perfect. You can find the perfect service in here. Room is very clean , don't worry if you with your children, they have a big room. The room with bathup make you feel good after your whole-day activity.

Saeno K, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Respected Customer Warmest Hospitality Greeting from Best Western Plus Makassar Beah* On behalf of Management and entire team, we would like to gratitude for your trust and stay with us during your visit Makassar. Its become our honor to have and serve you whilst your residence and thanks for your convenience time to complete your review for the enjoyable and memorable stay with us Once again thanks for your trust and we are pleased to have you again in the nearest future and on. If I should be an assistance please be free to contact me at 0878 400 22221 for any arrangement to make your nearest future more enjoyable and memorable Kindest regards, Saeno Kunto General Manager

"Nice hotel"

4
30/09/2018

Stayed here for 3 nights. It is a very nice hotel, with nice specious room, a good big bed. Also very good breakfast with many choices, and the staff is nice and helpfull. Location is okay, walking distance to nice restaurants and the ocean.

Saeno K, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Respected Anne D Warmest Hospitality Greeting from Best Western Plus Makassar Beach* On behalf of Management and entire team, we would like to gratitude for your trust and stay with us during your visit Makassar and thanks for completing your review and memorable experience during your residence with us, it becomes our honor to have and serve you. Your happiness experience becomes our goal and utmost efforts to always comply guest needs and wants Once again thanks for your trust and we welcome you again in the nearest future and Stay With People Who Care Kindest regards, Saeno Kunto General Manager

"Summary"

4
28/09/2018

The price is affordable and has kind staff. The room is so comfortable with the king bed. The place is near with Losari Beach which is one of landmark in Makassar. It is recommended hotel who will stay in Makassar.

Saeno K, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Respected Customer Warmest Hospitality Greeting from Best Western Plus Makassar Beach* On behalf of Management and entire team, we would like to gratitude for your trust and Stay during your visit Makassar. Thanks for your time for completing your experience during your residence with us and it becomes our honor to have a serve you Once again thanks for your trust and we are pleased to have and serve you again in the nearest and on and Stay With People Who Car during visit to Makassar Shall I could be your assistance for your next visit please be free to contact me at your most convenience at 0878 400 22221 and thanks for being loyal toward our brands Kindest regards, Saeno Kunto General Manager

"Value, clean hotel, good location"

5
25/09/2018

Good value, a bit old but clean hotel, good location. Wide array of breakfast. Spacious room and bathroom. Reservation process a bit slow. Until now Im always satisfied whenever i stay at best western chain.

Saeno K, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Respected Customer, Warmest Hospitality Greeting from Best Western Plus Makassar Beach* On behalf of Management and entire team, we would like to gratitude for your trust and Stay With People With Care. It becomes our honor to have and serve you during your residence with us and thanks for your valued time to completing your review to exposure your memorable experience stay with us We do deeply apologize for any inconvenience during your stay and it becomes our details concerned by taking some corrective action to assure we always exceed the guest needs and wishes. Once again thanks for your trust and become loyal customer to our brand, we are pleased to have and serve you again the nearest future. Should you wish to have any arrangement for the upcoming stay please be free to contact me at 0878 400 2221 , we always on your service Kindest regards, Saeno Kunto General Manager

"Not as expected"

3
23/09/2018

I expect a room with bathtub, since I always gets it when I order one. But this time, I didn't get it. So, better to reserve another same price hotel that I prefer.Another hotel has better breakfast without bathtub.

Saeno K, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Respected Mr. Freddy Halasan Butar Butar Warmest Greeting From Best Western Plus Makassar Beach* On behalf of Management and entire team, we would like to gratitude for your trust and being stay with us , It becomes our honor to have and serve you whilst your residence Please take our sincere apologize for being inconvenience caused during your last stay period September 20, 2018 for not available room with bathtub as you had previously stay period of January 25, 2018 and September 4, 2018 actually bathtub is available at Deluxe room and I am pleased to suggest for the reservation made for this room category Once again please take our sincere apologize and we are pleased to have you in the nearest future, should you have any arrangement please be free to contact me at 0878 400 22221 at your most convenience Kindest regards, Saeno Kunto General Manager

"Very dangerous and poisonous food !!"

1
07/09/2018

I stayed in this hotel for 2 nights. When me and my friend were eating the breakfast we found tiny bugs and cockroaches in the food. We were told by the manager's assistant not to reveal this to the public..and they promise to refund the full amount of my stay over there. But i feel everyone needs to know this. My friend and I were vomiting for few hiurs in the room. We could not go anywhere because of the dirty and poisonous food which were served to at the breakfast buffet.

"Heart of Makassar City"

4
03/09/2018

The price is reasonable with small swimming pool and small fitness center, just walk to reach losari boulevard, food and beverage are tasty, i met with Mrs. Chalsum Devita and Mr. Yoshua Richard (Sales Team) they are very humble and helpful.. I recommend Best Western as a good choice to stay in Makassar.

"Nice spacious room"

5
30/08/2018

Clean and tidy room with large double bed size, friendly & helpful staff, fast process for check in and check out, and it's near from the famous konro karebosi. Clean bathroom with complete amenities. Various menu for breakfast at the restarurant.

Saeno K, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Respected Mr. Joshua Lesmana On behalf of Management and entire team, we would like to convey our gratitude for your trust, choosing our hotel as your preferred hotel during your visit to Makassar it is our honor to have, serve you, customers satisfaction is our pad of concerned. We are always pleased to have you again in the near future, should you wish to have any specific arrangement to make your next stay more memorable, please be free to contact me at 0878 400 22221 at your most convenience Once again thanks for your valued time to review your experience during stay with us, and we are pleased to see you again in the nearest future and Stay With People Who Care Kindest regards, Saeno Kunto General Manager

"Very Good over all"

5
25/08/2018

Excellent hotel, good Service, staff was very friendly and polite, fast responsible. The rooms are very nice, breakfast is very good too with lots of local and western options.. Overall this hotel the best place to stay. Will be back to stay at this hotel again.

Saeno K, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Respected Value Guest Pak Christ L On behalf of Management and entire team we would like to convey our gratitude for choosing and trust to Best Western Plus Makassar Beach as your preferred destination during in Makassar This is our deeply honor to have and serve you as our family, your happiness and memorable experienced is our commitment Once again thanks for being with us and we wish to have you in the nearest plan to stay and Stay With People Who Care Kindest regards, Saeno Kunto General Manager

"Good European Standard, friendly stuff"

5
21/08/2018

We Stayed in best Western Makassar for 3 Nights. The room was clean, good Standard, good Service. The stuff was friendly and polite. This Hotel is very good Situated near the harbour. Lots of nice Restaurants are near by.

Saeno K, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Respected Value Guest Mr. Michael L On behalf of Management and entire team we would like to convey our gratitude for choosing and trust to Best Western Plus Makassar Beach as your preferred destination during in Makassar This is our deeply honor to have and serve you as our family, your happiness and memorable experienced is our commitment Once again thanks for being with us, We wish to have you in the nearest plan to stay and Stay With People Who Care Kindest regards, Saeno Kunto General Manager

"Great hotel"

5
18/08/2018

I had a very pleasant stay at this hotel. Staff are very friendly and will help you in any way possible.The rooms are very nice and there is the possibility for a smoking or non smoking floor to suit your preferences. Breakfast is very good too with lots of local and western options. Again staff was very friendly and polite. There's great facilities including a gym and swimming pool with a terrace looking out into the city. Can't wait for my next stay!

"Great service and hotel"

5
16/08/2018

Excellent hotel, great location, Good staff, Fast responsible, great brekfast, cleaning at my room. Excellent.. Overall this hotel the best place to stay. Will be back to stay at this hotel again as soon as possible

Saeno K, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Respected Value Guest Mr. Yohanes On behalf of Management and entire team we would like to convey our gratitude for choosing and trust to Best Western Plus Makassar Beach as your preferred destination during in Makassar This is our deeply honor to have and serve you as our family, your happiness and memorable experienced is our commitment Once again thanks for being with us and we wish to have you in the nearest plan to stay and Stay With People Who Care Kindest regards, Saeno Kunto General Manager

"Very good over all "

4
29/06/2018

I spent 2 nights with my family (6 yo child and 6 months infant) during Ied Fitri holiday. But this hotel not crowded as the other hotel. What I like about this hotel: • the front office give us the room as per requested (non smoking, twin but big size bed). • we get free flow welcome drink. • I stayed in deluxe twin room. The room size quite enough for 4 of us (including my son can run and play hide and seek) • the bathroom size is good, it has bathub anyway, yeay! • the bed are good, size also good. • the hospitality of the staff are the best.. from the security, front office, restaurant, room service, and my best score give to housekeeping because they never bored to help me everytime I asked them to clean up the room (it because i have a baby) • borrowing table ware (plates/ bowls and spoons) didn't charged. Even I asked it plenty times. • the food and beverages one of the best part in this hotel. Various buffet from international to local food, everything are delicious. And you can get local food such as "sup ubi / bassang / jamu/ etc". And the served sushi also. Good enough for me and family. • I do like the behaviour of the guestes.. eventought most of them are locals, but they are polites and not loud (I had experience in high price hotel but low behaved of the guest) • the facilieties are good , there is pool, gym, parking, bar, cafe, but all in small size. But satisfying. • I like the semi indoor pool concept. My son can swim everytime without worrying of the sun burn. • location is the best, if you are culinary tourist. Most famous local food you can get by walking distance. In this hotel, you will never get starved. Unfortunately, there's some points that unsatisfying : • the AC must be a little dirty, because since we arrived in the hotel, my 6 months infant can't stop coughing ( he's allergic of dust, but thanks to the location is very near with the child hospital) • the color of the room is a little dark for me, so it looks old. • the hot water in the shower doen't works around bath time (08:00-12:00) maybe because many people use it in the same time. But overall, I like this hotel has a lots best things to offer but affordable price.

BWPlusMakassarBeach, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear YukoRD, Thank you for your time taking this survey. We do apologize for the inconvenient matter that happen during your stay. Your comment is very important for our facility and service improvement. Last but least, we hoped you had a wonderful stay with us. We are looking forward to welcoming you again in Best Western Plus Makassar Beach in the future. Regards, General Manager

"Very pleasant stay!!!"

5
27/06/2018

We stayed 3 nights at Deluxe Suite with the Family. The 3 rooms were prepared close to each other, clean, spacious and fresh. Very welcoming Staff and the location of the Hotel is very central. Breakfast is really good. We tried many Hotels in Makassar before but for sure this was the best experience so far. Looking forward to retun to Best Western Plus Makassar! Thank you!

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear irfan72624, Thank you for taking this survey regarding your recent stay with us. We do hope you had a wonderful stay at Best Western Plus Makassar Beach. We are looking forward to welcoming you again in your nearest visit at Makassar. Regards, Erick S General Manager

"Perfect"

5
25/06/2018

Fantastic location. Staff were very attentive and helpful. Facilities were clean and well maintained. Food and service in the restaurant was great with a huge variety of different foods. Would definitely return for another stay. Good value for money

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Christie K, Thank you for taking this survey regarding your recent stay. We are more than happy to know that you had a wonderful stay with us. We always strive to provide our best services to all of our guest. We look forward to welcoming you again in your nearest visit in the future. Regards, Erick S General Manager

"Great service and friendly people. Wonderful experience!"

5
24/06/2018

The hotel and the staff far exceeds our expectations. The room that we stayed in was big, well maintained and clean. We were traveling with a baby and a toddler so breakfast was also one of the things we were concerned about. So we were happy to see that both our kids enjoy eating their breakfast, as does my wife and myself. During the stay, we spilled some medicine on the bed sheet and it left a stain there. We were concerned that BW will be charging us for property damage, but the staff and even the hotel manager himself came to see us personally to tell us that they won't be charging us anything because of this little incident since it was an accident. The staff showed us empathy when we told them that it was a syrup medicine for our son. Our experience with BW was nothing but wonderful. We will sure be staying in this hotel again in our future visit to Makassar. And on top of that, the location of the hotel was great. Smack down in the middle of the city. Lots of food and shops nearby. The only sad thing was that I wasnt able to try out their gym and swimming pool since we were too busy running around the city for our culinary adventures :)

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear auliakbar, Thank you for taking this survey regarding your recent stay at Best Western Plus Makassar Beach. We do hope you had a wonderful stay with us. We are looking forward to welcoming you again in your nearest visit to Makassar. Regards, Erick S General Manager

"Great experience"

5
18/06/2018

Great location and easy to access tourist destinations in Makassar. For the past 3 years this hotel always be my first choice for staycation. Love the cleanliness and warm help from the staff. They also offer reasonable price on high season.

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear meuthiah, Thank you for taking this survey. It is our priority to always make our guest feel comfortable during their stay. We are more than happy to serve you and make sure you had a wonderful stay with us. We are looking forward to welcoming you again in your nearest visit to Best Western Plus Makassar Beach. Regards, Erick S General Manager

"Nice stay!"

4
13/05/2018

Very nice, clean and tidy room. Good amenities. Good location at the heart of the city, near with Losari beach. Love the food, especially for the local taste at breakfast. The staff was nice and helpful.

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear utama22, Thank you for taking this survey related with your recent stay with us. We do hope you had a wonderful stay with us. We are looking forward to welcoming you again in your nearest visit at Best Western Plus Makassar Beach Regards, Erick S General Manager

"Experiences stay in Best Western Hotel"

3
19/04/2018

Generally is good for quality time to rest, improve for quality and quantity for breakfast, improve for service in check including the staff for helping baggage because some time in the gate of door no have people for stay

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear riduansiagian, Thank you for taking this survey. Your comment is very important for our service improvement in the future. We do hope you had a wonderful stay with us. We look forward to welcoming you again at Best Western Plus Makassar Beach. Regards, Erick S General Manager

"Best I Ever Stayed"

5
20/03/2018

I've been staying in Best Western for about 1 week and plan to check out tomorrow. I feel this is the best hotel I ever stayed in Indonesia, particularly Makassar. I arrived in Makassar at 2 am in midnight and I could check in easily, though there was a miscommunication between marketing and front desk caused I couldn't have airport transfer. However, it is okay and not been any problem at all. I like this hotel very much. Service is excellent, almost all hotel staff is kind, friendly, and helpful. The room is great, not too spacious and narrow. Bed and bathroom are clean. The laundry is timely and clean. Breakfast has various kind of food, local and international, and again, their staff is soooo friendly. The only thing that the hotel must focus on is the swimming pool. It is too small and in the weekend morning is always crowded. But nevermind, take a short walk outside the hotel and you can find various restaurant instead.

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Dhimas C, Thank you for taking this survey regarding your recent stay with us. We apologize for the unpleasant thing that happen on your arrival. Your comment is very important for our service improvement and we will take it serious to make sure it will not happen again in the future. We are more than happy to know that you enjoyed your stay with us here at Best Western Plus Makassar Beach. We are looking forward to welcoming you again in your nearest visit to Makassar. Regards, Erick S General Manager

"Excellent Rooms, friendly staff"

4
13/03/2018

Warm welcome on arrival and very friendly and competent front office staff. Early morning departure unfortunately meant I wasn't able to experience breakfast but was offered breakfast box. They booked me taxi night before which arrived on time. Nice touch. Rooms as expected in very good condition, maintained and cleaned well. Comfy bed, large room and quiet. Restaurant food good. Staff helpful and friendly. All in all good quality hotel in Makassar, professional staff and good location close to seafront promenade. Would recommend.

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear occibx, Thank you for your time taking this survey. We do hope you had a wonderful stay with us. We are looking forward to welcoming you again at Best Western Plus Makassar Beach in the nearest future. Regards, Erick S General Manager

"good value"

4
03/03/2018

good location and friendly sevice, though little too shy. Male staff seem more proactive. The breakfast staff are helpful but again too fast to remove plates etc. Why not wait for a while. More fruit and less cakes would be nice.

"Staff Friendiness"

4
05/02/2018

Hotel staff are exceptionally helpful and service with smile. Room service is awesome and reception desk is always ready to assist for any requirement specially order taxi. Afternoon tea is service is appreciable.

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Permod G, Thank you for your survey regarding your recent stay with us. We do hope you had a wonderful time stayed at Best Western Plus Makassar Beach. We are looking forward to welcoming again in your nearest visit to Makassar. Regards, Erick S General Manager

"It served the purpose"

3
26/12/2017

We booked one night here at the beginning of a week long tour through South Sulawesi. Why it's called Makassar Beach stays an unsolvable riddle, as there is no Beach anywhere near. The Hotel is obviously popular with Indonesian business travelers and families alike. We were the only western guests, yet one needs to mention, that it was during off season. The service was professional and very friendly. We had a deluxe room, which was spacious and clean. It was as charming as you can expect a Best Western Hotel room to be ;-) ... it's a straight forward standardized hotel room. Breakfast buffet is rich, with mostly local dishes, the quality of the continental breakfast section, however, was mediocre. Would I stay here again? For the purpose it served our needs. No complaints. 3.5 stars... 4 would be a bit much, though.

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Tobias1968, Thank you for taking this survey regarding your recent stay. We hope you had a wonderful stay with us at Best Western Plus Makassar Beach. Your comment is very important for our improvement service in the future. We look forward to welcoming you again in your next visit to Makassar. Regards, Erick S General Manager

"Kind of old hotel"

3
14/12/2017

Interior design of the hotel kind of old, but the bathroom look nice, breakfast is poor and the lift is not sufficient and the waste management also very bad, it smell very bad at the parking lot. The only plus point for this hotel is its strategicly located in the city center.

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Radvrich R, Thank you for taking this survey regarding your recent stay. We do apologize for any inconvenient matter that happen during your stay and did not exceed your expectation. Your comment is very important for our service improvement in the future. We look forward to welcoming you again at Best Western Plus Makassar Beach in the future. Regards, Erick S General Manager

"Good stay at Makassar city"

4
12/12/2017

Fast Check in and check out, no welcome drink, room over all good, location oke. Breakfast good, value for money, swiming pool standart. Is easy to find hotel address. Nice sleep. The room not to noisy

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear panji w, Thank you for taking this survey regarding your recent stay with us. We hoped you had a good time while staying with us. We look forward to welcoming you again in Best Western Plus Makassar Beach in your nearest visit. Regards, Erick S General Manager

"Modern convenience in the heart of Makassar"

4
10/12/2017

The hotel is one of several multistorey hotels in Makassar. It is about 1/2 to 1 km to the Makassar waterfront. It's a modern, well maintained hotel, located on a busy, dusty main road. My room on the 11th floor was modern, spacious and well equipped with writing desk, arm chair, TV table, luggage cabinet, wardrobe, and a king sized bed with space to spare. Efficient aircond, in room safe, slippers, shaving mirror, kettle, flatscreen TV, free wifi - what else does one need? The hotel offers non-smoking floors which is why I chose it over another hotel which didn't specify non-smoking rooms on its website. The windows are not double-glazed however, so even on the 11th floor, I could hear the traffic below into the wee hours of the morning. Also, seaview rooms have a view of the rooftops more than the seafront. Breakfast on the 3rf floor was generous and varied, and in a cozy setting as well. Outside the hotel, it's hot and dusty and crossing the busy street is dangerous. It's a short walk to the Makassar waterfront, and there are many hotels located much nearer, but overall, it's comfortable, welcoming, good value for money for a short stay in Makassar.

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Leeyuk, Thank you for taking this survey regarding your recent stay with us. We hope you enjoyed your stay with us. We are looking forward to welcoming you again at Best Western Plus Makassar Beach in your nearest visit. Regards, Erick S General Manager

"Friendly staff - internet and food can be better."

3
17/11/2017

Hotel staff's are friendly and willing to help. I appreciate when I need a box to pack my stuff , they've been extra mile to find me a box. It will be even better if they can improve its quality of internet for I have just been able to connect for few minutes and the remaining 2 days - I could not connect to internet. In addition, the quality of food can be better. Honestly, the food for breakfast or lunch were not appealing . The good part I could sleep well. Thanks

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Samuel D, Thank you for taking this survey related with your recent stay with us. We apologize for any inconvenient matters that happen during your stay. Your comment is very important for our service improvement in the future. We look forward to welcoming you again at Best Western Plus Makassar Beach Regard, Erick S General Manager

"Nice and clean hotel "

4
12/11/2017

One of makassar best hotel. Good for value, clean, strategically located have great time in this hotel. Will surely come back again. Highly recommended for business travellers and family. Very Friendly staff

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear CKZ1982, Thank you for taking this survey related with your recent stay with us. We do hope you enjoyed your stay with us. We are looking forward to welcoming you again in your nearest visit at Best Western Plus Makassar Beach. Regards, Erick S General Manager

"Disappointing Room Smell"

1
12/11/2017

This is my second stay at this hotel. The hotel is comfortable and functional with good beds, nice bathrooms and good wifi. However On my second stay I was disappointed to be given a room on a smoking floor with the advice that the room has been properly cleaned and the non smoking rooms had sold out. The room stank and had the non smoking rooms really sold out, that should have been advised at the time of booking and I would have gone to another hotel. I was also told that I could upgrade to a deluxe non smoking room. A non smoking room was identified when I persisted. This is poor behaviour on part of the hotel and I felt like an undervalued and unappreciated customer and this behaviour damages the whole brand.

Erick S, Manajer Umum at Best Western Plus Makassar Beach, responded to this review
Dear Lun2Travel, Please allow me an opportunity to first and foremost sincerely apologize for the service you received during your stay with us. We always strive to provide the best service to our guests and despite of that unfortunately on this occasion we did not exceed your basic expectation. We appreciate your feedback for us to improve in order to ensure a better guest experience in the future. I would like to extend an invitation to you and your family to stay with us the next time your travel should bring you to Makassar. Please be kind enough to contact me directly and I will personally ensure that your stay is well treated. I look forward in hearing from you and looking forward to welcome you at Best Western Plus Makassar Beach. Best Regards, Erick S General Manager

"warm place to stay"

5
05/11/2017

we stayed at BW Makassar for 1 night. It just a perfect place. the room is clean. the officer is kind and helpful. the breakfast is good. one of the best from BW in our opinion is the comfortable of the bed. overall..BW is highly recommended.

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear AR R, Thank you for taking this survey regarding your recent stay at Best Western Plus Makassar Beach. We hope you enjoyed your stay with us. We are looking forward to welcoming you again in your nearest visit to Makassar. Regards, Erick S General Manager

"Good Place good room and good people"

5
01/11/2017

When i check in i feel so excited because i get special welcoming drink from the staff, the service for all serve very helpfully and very friendly, the room so comfort for me and my friend, i get the room so big with the deluxe type

"City downtown Hotel"

4
22/10/2017

The room is reasonably good. The laboratory need to be improved and upgrade as water at the floor cannot be drains out. The outlook of the hotel is little old and compact. Lobby area is small but declarations is good. The restaurant food is normal but can be improved. The swimming pool is small but clean.

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Thiam Ling Mr O, Thank you for your survey regarding your recent stayed at Best Western Plus Makassar Beach. We appreciated your suggestion and comment for our service improvement in the future. We hope you enjoyed your stay with us. We are looking forward to welcoming you back in the nearest future. Regards, Erick S General Manager

"4Stars Hotel with 5stars Service"

5
04/10/2017

During past 2 years I had travelled to makassar a lot. I have been stayed almost 3 and 4 stars hotel in Makassar. One time I got called from Best Western marketing Ms. Erny and offered me to stayed at Best Western and actually that experience amaze me. The first stayed in Best western I found that my bed cover did not change and my minibar was not refill, I told to Ms. Erni about this and she was response it very quickly. Now after my first visit I got great experience stayed at Best Western, All staff are warm & friendly, I got evening tea everyday with fresh and clean room with newspaper available. Thank you for being my stay at your hotel unforgettable.

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear kuntoroadis, Thank you for spending some of your valuable time to fill in this survey. We are more than happy to always serve and provide the best services to our guest. We are happy to know that you had a wonderful time staying with us. We look forward to welcoming you back again at Best Western Plus Makassar Beach in the future. Regards, Erick S General Manager

"Great hotel with nice and humble staff"

4
21/09/2017

I have visit this hotel more than 5 times and I always being statisfied to all the service and facilities. the hotel has a beautifull interior design, there is a swimming pool, health and sport center and a cafe. so great to stay here.

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear chaidir i, Thank you for choosing Best Western Plus Makassar Beach as your preferred stay away from home. And thank you for your survey regarding your recent stay. We are more than happy to know that you had enjoyed your stay with us. We are looking forward to welcoming you back again in the nearest future. Regards, Erick S General Manager

"Great Hotel with Nice and Warm Staff"

4
10/09/2017

This is my second time stay at Best Western Plus. I was pleasant stay at this hotel from very beginning. The hotel room is large, clean and comfort with the bathtub as well. Compare with other hotel with same star and type, Best Western have nice bathtub, others only shower. The staff very welcoming and helpful. All my need during my stay are fulfill. Breakfast is very complete and delicious and I am pleased giving Ms. Eny as the Marketing the highly appreciated to introduce me the Best Western Plus Hospitality.

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Kuntoro, Thank you very much for completing this survey regarding your stay. We are more than happy to serve you and we glad you had enjoyed your stay with us. We look forward to welcoming you again in your nearest visit at Best Western Plus Makassar Beach. Regards, Erick S General Manager

"practical and gracious"

4
09/09/2017

The lobby is rather ordinary, yet this hotel runs well and is very good value. The rooms are well appointed, functional. The lifts work nicely. The breakfast room is spacious and there is a good range of food. Location is strategic and not right on the often crowded Losari beach strip.

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear John R, Thank you for your feedback regarding your recent stay at Best Western Plus Makassar Beach. We hope you enjoyed and had a wonderful stay with us. We look forward to welcoming you again in your nearest visit. Regards, Erick S General Manager

"Delightfully welcoming"

5
04/09/2017

Lovely large room, swimming pool, ice water and juice or iced tea on tap in lobby. Friendly, helpful front desk staff helped us find out how to book the bus for the next leg of our trip and hired the taxi driver to help us do it. There's a huge Western and Indonesian breakfast buffet, including made to order omelettes, that can be set up as part of your room rate or purchased separately. Free in room tea and cakes were provided! Good laundry right next door and Donald Mee bakery restaurant around the corner.

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Guest, Thank you for your survey regarding your recent stay at Best Western Plus Makassar Beach. We hope you had a wonderful stay and enjoy staying with us. We are looking forward to welcoming you in your nearest visit to Makassar in the future. Regards, Erick S General Manager

"Review"

3
09/08/2017

The parking space is too small,its hard to parking our car.the room is clean..big enough and comfort..the restaurant on the third floor is big enough and the food is average..the service is average.the hotel is closed to the center of city..the gym is poor and the pool is very small..the lobby is small

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear JRudyST, Thank you for your survey related with your recent stay with us. We do apologize for not meet your expectation. Your comment is very important for our service improvement in the future. We hope we still be able to serve and welcoming you at Best Western Plus Makassar Beach in the nearest future. Regards, Erick S General Manager

"nice hotel, best food but poor water condition"

4
17/07/2017

the hotel staff was so friendly, food was so various and delicious ( i love "jamu" corner most) deluxe room was so spacious and have comfortable single sofa but I feel upset with the condition of the water in bathroom :( the water has yellow color and stinky

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Ayudyah S, Thank you for your survey. Please accept our sincere apologies for the inconvenient happen during your stay with us. Your comment is very important for us to provide a better service in the future. We will take an action regarding your comment. Hopefully we will still have a chance to serve you better in your next visit in Best Western Plus Makassar Beach. Regards, Erick S General Manager

"Best Experience at Best Western"

5
20/06/2017

We stayed at Suite Room located in 15th floor. Nice view, spacious room, complete amenities, there is also a welcome drink serve inside refrigerator. The price is really affordable. They serve a lot of variety food and beverage, its really make me confused which to eat. And the most unique is they have 'jamu'. Staff is really friendly and hospitable. Definitely a worth weekend to spend in this hotel. I will come back to here. Thank you for the superb services.

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Huifen, Thank you for your review about Best Western Plus Makassar Beach. We will be committed to providing you with exceptional service, and all entire staff will always be waiting to stay with us again in the very near future. Regards, Erick Siahaya General Manager

"Perfect place for our perfect honeymoon !"

5
19/06/2017

We stayed here for honeymoon,at first of January,after new year celebration.easy and smooth c/i.but we need to waiting about half an hour for the room preparation,because there is almost inhouse guest late c/o until 2pm.we got what we paid,we just love love love the room,clean and comfy,bathroom with bathub inside,complete aminities and large bedroom space,beautiful view,specially from the bathroom,facing to the city but we can see seaview at the left side.perfect! This is the best part,Breakfast.Foods are tasty and lovely!i can't explain too much because i love them all,lot of choice and delicious,even the cheese omelet,God,thousand star for Best Western Makassar Chef!!and also thanks a lot for the resto server,pouring my tea several time^^ Small space at the pool,but we enjoyed because nobody swim at that time,just us.haha. Anyway thank you so much to Rheni front office staff for your special treatment to us,she brought cake and tea for us,and again,that's just compliment cake but taste so good.ah,we highly recommended this hotel for treat yourself xoxo. Thanks management! We are so satisfied when we stayed at your hotel.food food food are best best best!^^

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Theresia, It will be an honor for us to serve you, since the all staff here will be always served with all of heart, and sincere. The entire staff will be always waiting for you to stay with us again. Regards, Erick Siahaya General Manager

"A cool place to stay and very very friendly staff"

5
01/06/2017

This is the special holiday with my family and we stay at Best Western Hotel Makassar. I really like this hotel because of its strategic location in the city center of Makassar and near from Losari beach, with a delicious food and what a spacious room and I think I will came back and stay in this hotel again for my next holiday

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Mr. Richardo P, Warm Greetings from Best Western Plus Makassar Beach! Thank you for stay with us and also thanks for your time in reviewing our Hotel. Your review is very important for us because your satisfaction is our goal. We are happy to welcoming you back in Best Western Plus Makassar Beach. Best regards, Erick Siahaya General Manager

"Great"

4
30/05/2017

The hotel are clean and tidy, hotel foods also diverse and taste good. Recommended for people who are need a place to stay in a business, personal, or family trip. This hotel are near cafe that open till midnight, make it easier for travelers to find something to eat.

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Guest, Warm Greetings from Best Western Plus Makassar Beach, Thank you for stay with us, your comments is deeply helpful us to develop more and more better. Your satisfaction against our product and service become our benchmark in delivering the best service We are more than happy to welcoming you back in our Hotel. Best regards, Erick Siahaya General Manager

"clean business style hotel, great breakfast buffet"

4
28/05/2017

We stayed here twice during our stay in Sulawesi - nice business hotel in walking distance to the city centre. The breakfast buffet was great. Only downside was that I had hoped for an airport shuttle, but what is advertised on the website is really a limo service, no regular shuttle.

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Jfromsyd, Thank you for your time taking the survey about our hotel. We do hope that you enjoyed your stay with us. We apologize if the shuttle service is not meet your expectation. We do hope that Best Western Plus Makassar Beach will still be your choice on your nearest visit to Makassar. Regard, Erick S General Manager

"good location"

4
17/05/2017

this is my first visit, i feel happy becausw my room is clean and the staff are very helpful. any kind of local food you can find easily. its only walking distance. I do love the swimming pool, it is clear and the water is good. nice !

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Andi, Thank you for share your experience staying at Best Western Plus Makassar Beach. We value you review and the entire Hotel staff will be welcoming you back in the very near future. Kindest regards, Erick Siahaya General Manager

"Nightmare"

1
15/05/2017

Honnestly very very bad for someone who has spent in total over a year back and forth its unacceptable. Very very bad service. Unprofesional. Very very disappointed that i had to leave today to a different place, I just got fed up between the leaking in the bath, staff they keep calling my room for no reason, the noise, wrong food order and so on.

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Mr.Karim, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me. Best regards, Erick Siahaya General Manager

"Good service and quality with affordable price"

4
12/05/2017

I liked the location, not too far from the bay, but not too close either. They serviced a good, clean room, but with a good price. It can be as an alternative to your mainstream/standard hotel room. However, the amount of breakfast meals were not sufficient compared to the number of guests. So, it always running out of food in breakfast.

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Wahyu, Thank you for your review. All the good things and bad things are always becoming something for our great improvement. Best regards, Erick Siahaya General Manager

"Great Hotel With Great Location"

4
10/05/2017

This hotel is located very closed to Losari Beach, Makassar. I booked for the standard room but the CS offering me the deluxe one. The hotel room, staff and service were great but it has very small swimming pool and lobby.

"Nice Place To Stay"

5
09/05/2017

This Hotel is Classic. Has tiny lobby, there are 2 choices of welcome drink and one choco cookie. Early check in available here, arrive from Bandung at 9.30am, arrived at the hotel at 10.30, check in process quite fast, only take about 10 mins. There is a small swimming pool on the 3rd floor (indoor). Near the swimming pool, small gym are available, and free towel provided for every guests. Deluxe room size is 30 sqm. We can found bath tube in the toilet. Free complimentary mineral water for 2 ppl. In the afternoon, we receive a cookies by hotel served with hot tea into our room, thats very nice. Breakfast also nice, great combination. Indonesian & America food served there was good! Check out process also fast less then 4 mins. Nice place to stay.

"So amazing"

5
25/04/2017

This hotel looks classic, location good, room is great, staff nice understand what we need, I got free upgraded room, free to became a member of best western and breakfast amazing and so tasty,l and I give recommendation to you to stay this hotel if you want visit Makassar.

Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Ary, Thank you for your review, we glad that you had a wonderful stay with us. The entire staff is committed to providing you with exceptional service, and we look forward to seeing you soon in the very near future. Best regards, Erick Siahaya General Manager

"Business Center Facility, very good"

5
31/03/2017

Hotel with a nice view and very satisfied service, the room is spacious n also has a complete fasilities in room. there's a business center facility to make us enjoy to do our task during we stay in this hotel.

"Nice hotel"

4
11/03/2017

This hotel have a modern clean room, but I got smaller room than my visit before. Breakfast taste good with many variety. They don't add liquid soap for 3 days and no spa, which make a little minus for this hotel.

Erick S, Manajer Umum at Best Western Plus Makassar Beach, responded to this review
Dear Mr. David H Warmest Hospitality Greeting from BEST WESTERN PLUS Makassar Beach On behalf of Management and entire team would like to thank you for your comments during your stay. We do apologizes for being inconvenience caused and your comments become our fully concerned and we will make sure that this case will not happened again in your next visit it's become our honor to serve and having you here again at BEST WESTERN PLUS Makassar Beach in your next visit Best Regards, Erick Siahaya

"satisfied with the service"

5
09/03/2017

had one night here and it was a pleasant stay. Room is comfortarble. Location is good. Clean room, good breakfast. Staffs are so helpful and friendly. Totally worth the price. will recommend this hotel to others.

Erick S, Manajer Umum at Best Western Plus Makassar Beach, responded to this review
Dear Dheasworld, Warmest Greetings from BEST WESTERN PLUS Makassar Beach! Thank you for stay with us and thanks for your time to give a review about our hotel. We are always waiting to welcoming you back in the Hotel. Best regards, Erick Siahaya General Manager

"Small Lobby, but Nice Room Inside"

4
08/03/2017

I stay to this place for 2 nights. I got nice and comfortable room. staff in the lobby is quite helpful in many ways. car service is also friendly. This hotel is located not far from the Losari Beach and also not far from the location of the car free day on Sunday morning.

Erick S, Manajer Umum at Best Western Plus Makassar Beach, responded to this review
Dear Dedy C, Warmest Greetings from BEST WESTERN PLUS Makassar Beach! Thank you for stay with us and thanks for your time to give a review about our hotel. Your satisfaction against our product and service become our benchmark in delivering superior customer service. We are always waiting to welcoming you back in the Hotel. Best regards, Erick Siahaya General Manager

"Nice Place to Stay"

5
06/03/2017

great hotel, nice place to stay, all staff very helpful and always call the guest by name. i don't find in other hotel. please keep that. the food is great, breakfast alot of variety. hotel location near food corner or not far from beach. just a walking distance

"Same same"

3
20/10/2016

The best thing here (apart from the friendly personnel) is the internet which is really quite good. The rooms are reasonable, but not overly special. Breakfast is on the weak side, as is the shower (not hot enough) and the amenities.

"I love the room"

5
16/10/2016

I love my previous stay in this Hotel. Stay at Twin Deluxe Room, the room size is bigger than others 3 or 4 stars hotel at same room category, complete amenities and room facilities such us bath tub at Deluxe Category is point plus for Best Western Makassar because most of another hotel provide bath tub only at Suite Category. Breakfast is okay..

"First trip to Makassar"

4
02/10/2016

The hotel is good, clean and the staffs are friendly. It is not exactly located by the beach but it is only 10-minutes walking to Losari Beach. The room is clean and comfortable. One thing that I found very useful in the room: there are many electricity outlets! I can charge my smartphone, tablet, laptop, mifi, powerbank simultaneously. Unfortunately, the water coming out of the faucet was not "heavy" enough. The shower is okay, though. The room's Internet connection was not the best.... just okay.

"Average classic hotel"

3
21/09/2016

Stay 3 nights (19-22 sep) at this hotel for my biztrip in makassar, first impression when I walked in floor corridor the smell of air freshener not very good, to strong, when I want to take shower, found that hot water not working, I complain to room service, they said they will check the problem with the engineer. After 1 hour, tried to open the hot water, still no changed, then call receptionist to complain the same, the receptionist said hot water pipe is closed due to some leaks and propose to me to change the room, the problem why the engineer not informed to me immediately and why they sold the room if there is a problem with the basic facility, I changed the room and got better room with 2 windows show to makassar beach and city, with the same of room type, this room much better such as lighting and furniture. At next until check out, felt comfort with this hotel, my conclusion this hotel combine between old and modern style, and hotel's crew at every level must action immediately if guest have a problem, no need to wait 2nd call and should remove "beach" in the hotel name, because the beach is 400-500 meters from the hotel.

"Perfect view on high floor"

3
10/09/2016

Check in at Suite room for honeymoon in the central of Makassar. Specious room with modern and stylist very comfort to stay. Hotel location on the main street absolutely strategic location, there are some restaurant available nearby the hotel with varied menus. The unforgettable one is privilege breakfast in room with complete menus and free car washing, that's only one in Makassar. This hotel are recommended to stay.

Erick S, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Mrs. Nana Warmest Hospitality Greeting from BEST WESTERN PLUS Makassar Beach* On behalf of Management and entire team, we would like to express our gratitude for stay with us at BEST WESTERN PLUS Makassar Beach and completing your comments during your stay at our premises Your comments is deeply helpful us to develop more and more better to always delight and fulfilling the customer needs and wants - your satisfaction against our product and service become our benchmark in delivering superior customer service Become our honor to serve and having you here again at BEST WESTERN PLUS Makassar Beach in your nearest visit Kindest regards, Erich Siahaya General Manager

"Bad service old hotel"

2
08/09/2016

Room was so smelly of cigarette that made me sick. Asked for a room to change but their answer is appaling. Can't change because I had used the room! I just checked in into the hotel and that was their answer... Second tries after I complained, their answer was that rooms are all fully booked at their Superior rate and I needed to upgrade to their deluxe room. No other options are offered even though we've requested for non smoking room. What kind of service are these!? Bad service and there are probably better hotel in Makassar.

Erick S, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Respected Mr. Gondokusumo Warmest Hospitality Greeting from BEST WESTERN PLUS Makassar Beach* On behalf of Management and entire team, we would like to express our gratitude for completing your comments during your stay at our premises We do apologizes for being inconvenience caused during your stay and your comments become our fully concerned and deeply help us to develop more and more better to always delight and fulfilling the customer needs and wants, and hope it will not happened again in your nearest visit Once again, we do apologizes for being inconvenience and it has been our indeed concerned to assure it will not happening again to you and the other customer it's become our honor to serve and having you here again at BEST WESTERN PLUS Makassar Beach in your nearest visit Best Regards, Erick Siahaya General Manager

"Best receptionist"

4
11/08/2016

I just landed to Makassar and in hurry to catch the hotel and go to Friday pray. After check in, I left my bag and shoes to the receptionist. She take my shoes without feel dirty. Wow she said it is okay for me, Sir. Good receptionist I ever met

Erick S, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Mr. Irwan Joe Warmest Hospitality Greeting from BEST WESTERN PLUS Makassar Beach* On behalf of Management and entire team, we would like to express our gratitude for completing your comments during your stay at our premises Your comments is deeply helpful us to develop more and more better to always delight and fulfilling the customer needs and wants - your satisfaction against our product and service become our benchmark in delivering superior customer service Become our honor to serve and having you here again at BEST WESTERN PLUS Makassar Beach in your nearest visit Kindest regards, Erich Siahaya General Manager

"Satisfied"

4
19/07/2016

We went to Makasar during Idul Fitri holiday and stayed at Best Western Makassar. It is located on big street so it's easy to find. When we checked in, we got our room upgraded from superior to deluxe for free. The room was spacious, well-maintained. There was a bath scale, and the toilet amenities were complete. It was a bit pity that the room flippers and the bath robe was only provided one. The room and the bathroom were neat and clean. The hotel breakfast was satisfying, the egg station might not be too good, but overall...our decision to stay at this hotel was correct. Thumbs up!

Saeno K, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Lilianetta, Thank you for sharing your experience stay at Best Western Plus Makassar Beach. It was our pleasure to serve you with a full heart service from entire staff. We look forward to seeing you soon in the very near future. Best regards, Erick Siahaya General Manager

"Attending the Wedding"

4
11/07/2016

After long flight from Jakarta finally I and my brother landed safely at Makassar. First impression from bird-view of Makassar, I also impressed with its beautiful. The Makassar sky is full of light, like a pearl or crystal glows at the night darkness. I miss to picture it inside my camera but I still capture it on my mind. Great welcome from Tanah Para Daeng for us since this is our first visit to Makassar. After a tiring flight, we arrived at the hotel. Luckily our hotel serves us with good room. The cool temperature inside the bedroom help us to take a rest a while before attending the wedding service and ceremony. The ceremony is started from the hotel meeting room before go to the church. The church is located about 5 kilometers from the hotel. Near the beach? Hmm.. not really hehe.. But we take a walk with our relatives from hotel to the beach, maybe take 20 minutes to get Losari Beach. But for culinary spot, I am sure you will get many great restaurant near this hotel. Oya, the food menus are also good, also the services from the hotel crew. Our journey is memorable for us. The first journey to Makassar who glows like a pearl, 'the capital city of Eastern Indonesia.

Saeno K, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Sir/Madam, Thank you for your review about BEST WESTERN Plus Makassar Beach. We value your feedback and telling us what you liked about your stay. We look forward to seeing you soon in the near future. Thank you and regards, Erick Siahaya General Manager

"Perfect Place"

5
04/06/2016

We spend our long weekend there, i thing best western is a perfect place for family holiday. They have a pool, fitness center and 24hours restaurant. The more important thing is the excelent service that they have. The staff is helpful, they welcoming us very warm and friendly. Every body smiling..really amazing personal touch. And also the room was perfectly clean and comfort. Very happy with them.

Saeno K, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Solarante, Warm Greetings from Best Western Plus Makassar Beach! Thank you for your time in reviewing our Hotel. The entire staff are always give our excellent service to create special relationship between Best Western and guest. We are more than happy to welcoming you back in our Hotel. Best regards, Erick Siahaya General Manager

"Not ideal as a transit hotel"

3
24/05/2016

Used this hotel for an overnight stay while transitting from Denpassar to Manado. It was advertised as being about a 20 minute drive from the airport and seemed to be the best quality, value for money hotel that suited us as a transit hotel rather than a resort/holiday destination hotel. Unfortunately it took at least 1 hour from the airport, via tollway, in peak hour traffic. Not ideal after a long day of travel. Having said that, the return journey early next morning, no traffic and via tollway, did take only 20 minutes. The room was fine - standard hotel room, bed comfortable, room clean, internet reasonable. Staff good. Restaurant very hot even with noone in it (air con on at all?). Food average. Breakfast reasonable variety of choices for Western preferences. FYI paid IDR 150,000 including toll fares from airport to hotel via arrangements made with tour guide at taxi transfer desk in arrivals hall. Paid IDR 175,000 approx for return journey via taxi from hotel to airport including tolls

Saeno K, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Aussie, Thank you for your review regarding your recent stay at Best Western Plus Makassar Beach. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kindest regards, Erick Siahaya General Manager

"it was okay"

4
22/05/2016

i enjoyed my two night stay here, there a little problem with the room service but the manager on duty Mr.Rachmat handle the problem well. the shower was great, the aircon was also great and they also served a good breakfast. it was a good experienced to stay here.

Saeno K, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Jeri, Thank you for selecting Best Western Plus Makassar Beach, for your accommodation during your visit to Makassar. We are more than happy to have you stay with us. Your support is important to us and I assure you that the entire staff of Best Western Plus Makassar Beach is committed to providing you exceptional service. We look forward to welcoming you back in our Hotel. Best regards, Erick Siahaya General Manager

"Average experience"

3
30/04/2016

My first time staying in a hotel where the room is leaking when it is heavily raining. Other than that, the food was okay, the room was nice with the hairdryer and stuff, and the hotel staff was very friendly. They provide iPod docking in each room, but too bad the wifi was not so good.

Saeno K, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Ms. Sevi, Warmest Greetings from BEST WESTERN PLUS Makassar Beach! Thank you for your time to review about our Hotel, and we value your comment. The entire hotel staff will be always provide the exceptional service for the guest. We are more than happy to welcoming you back in the Hotel. Kindest regards, Erick Siahaya General Manager

"Thoroughly enjoyable experience"

5
24/04/2016

We recently stayed at this hotel for 10 days and found it very good value for money. Our room was light and spacious, meeting and exceeding all our needs. The included breakfast also catered for any culture with a very wide selection to choose from. We found the food in the restaurant very good and the hotel is also really close to several very good western-style restaurants. The staff were extremely helpful, respectful and considerate; we couldn't fault them on any level. My wife and I would not hesitate to stay here again and would recommend it above other hotels in this city that we have stayed in. Mike & Ruth G

Saeno K, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Mr. Mike and Mrs. Ruth, Warmest Greetings from BEST WESTERN PLUS Makassar Beach! Thank you for your time to give a review about our hotel. I'm sure all of the staff here miss you so much, and we are always waiting to welcoming you back in the Hotel. Best regards, Erick Siahaya General Manager

"Not a special hotel"

3
01/04/2016

Don't get mislead: this hotel is not on the beach (although not too far away). It's a standard Best Western hotel. Rooms are nice and large (room 0702 has a pretty view). They come with a tremendously overpriced minibar and a slow Internet connection. Bathroom was not very nice and amenities of really low quality. That the water out of tab wasn't potable, is unacceptable. Breakfast was OK, but again nothing to call home about. All in all, I'll try somewhere else next time.

Saeno K, Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Sir / Madam, Warmest Greeting from BEST WESTERN PLUS Makassar Beach! Thank for staying with us during your visit to Makassar, and also for the comment given, we value your comment for our service development. We are committed to always providing an excellence service to all our guest. We look forward to welcoming you back in our Hotel. Best regards, Erick Siahaya Executive Assistant Manager

"I stayed here for nearly two weeks while on business."

4
30/03/2016

The hotel staff did everything possible to make me feel at home. Room was clean and comfortable; fresh drinking water each day. The shower ran a bit cool, but tolerable. I enjoyed the swimming pool; that is my exercise. Nice view from the rooftop pool. Nice location. This is a good place for a working American to stay.

Saeno K, Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Mr. Joe, Thank you for selecting our Hotel as your accommodation during your stay in Makassar. We are always providing an Excellent Serivce to all our Guest, as our service promise. And all off staff here, are always welcoming you back for your next stay. Best regards, Erick Siahaya Executive Assistant Manager

"Clean but stuffy rooms"

3
14/03/2016

Poor air con, very stuffy room and smell of cigarette smoke drifting through (despite non smoking room), wifi hit and miss. Breakfast was average- Indonesian buffet selection. Hot water runs out quickly. Towels old and faded. Room was big, clean and very neat. Bed comfortable. Equipped with everything you need.

Saeno K, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Ms. Benita, Thank you for staying with us during your visit to Makassar. We have noted about your comment, and we will be using this to improve our service. Best regards, Erick Siahaya Executive Assistant Manager

"Awesome "

4
02/03/2016

Big, clean, tidy and fresh room. Nice ambiance and very good service. Located in the middle of city so we can explore the city. Another additional info. This hotel is near to losari beach which have amazing view on sunset...

Saeno K, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Mr. Myrza, Thank you for selecting BEST WESTERN PLUS Makassar Beach as your accommodation during your visit in Makassar. It's an honor for us to serve you, and we look forward to welcoming you back in the very near future. Regards, Erick Siahaya Executive Assistant Manager

"Nice & Cozy Hotel Sorrounded by Local Seafood Restos"

4
28/02/2016

It was my first visit of Makassar, and did not realize that is quite modern & big city until get there. My trip was to accompany my spouse on her business occasion, so I was looking for a mid-range price with a good review, and we decided to have this hotel. On arrival at the front desk, I was greeted with an orange juice, just pleasant although that the lounge is not very spacious. Because it was not in high season, I was not reserve it online and it gave me a chance to negotiate for a corporate rate, and I got it. The room is neat & cozy just like any other good hotel but with less price. One little funny thing I notice is, the lift says it has 14 floors but if you look closer to the floor button inside the lift, no floor 4,5,6 listed there. One thing that I was happy about, the place is surrounded by restaurants mostly serve seafood as you walk closer to the Losari beach. Some nice café is also in the vicinity. We were out of luck not having the sea view room.

Saeno K, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Mr. Boy Wahsington, Your comments is deeply helpful us to develop more better to always delight and fulfilling the customer needs and wants - your satisfaction against our product and service become our benchmark in delivering superior customer service Become our honor to serve and having you here again at BEST WESTERN PLUS Makassar Beach in the very near future. Best regards, Erick Siahaya

"Still The Best Hotel For Me"

4
25/02/2016

For the third time I stay at this hotel, I saw a remarkable development, particularly in services, the most obvious is to greet each passed by customers. The price is cheap, but quality of service is best, the rooms were clean, spacious and quiet, increasingly make us feel at home in this hotel. Only one thing that needs to be improved is the quality of WiFi, to slow. Until now I still recommend this hotel as a place to stay while in Makassar.

Saeno K, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Mr. Timmy, Thank you for your staying with us during your visit to Makassar. It is our pleasure to provide an excellence service to all our guest, and also we value you comment to increase our service as always. With kindest regards, Erick Siahaya Executive Assistant Manager

"Impressive service"

5
24/02/2016

Just check out today from three night stay for business trip and I can't wait to immediately wants to recommend this place. Location is strategic, you can walk around 10 minutes to the famous losari beach. But what i like the most is their sincere and humble service. Some staff already greet me by name, the housekeeping has adjusted room arrangement based on my habit (though i only stay for three days) . Very impressive and keep up this personalized service!

Saeno K, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Mr. Icha, It is an honor for us to have you stay with us. We value your comment and we assure you that the entire staff of BEST WESTERN PLUS Makassar Beach is committed to providing you with exceptional service. Best regards, Erick Siahaya

"Great value for money"

4
19/02/2016

Spacious and very clean room, good TV, good air con and good internet. Comfortable bed. The complimentary breakfast buffet is very large and good mix of western, Indonesian and other asian. Within walking distance of ATM and restaurants. Good service. Car can be arranged to Toraja for about $150 CAD. I would recommend this one. Can be booked via the Best Western website. Courteous and friendly staff

Saeno K, Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Respected Mr. Van BCCanuk Warmest Hospitality Greeting from BEST WESTERN PLUS Makassar Beach* On behalf of Management and Entire team, we would like to convey our gratitude for choosing BEST WESTERN PLUS Makassar Beach as your preferred hotel during your visit to Makassar and thanks for completing your review regarding the existing experience during your stay, we are glad when you're satisfied with our quality of product and service, please be free to share if you have any constructive feedback to make us better and always meet the guest needs and wants We're always and indeed to waiting for your nearest visit and Stay With People Who Care at BEST WESTERN PLUS Makassar Beach, should you need any further assistance to make your visit and stay more enjoyable and memorable, please be free to contact me at 081 344 868 884 or adequate email address at : [email protected] Kindest regards, Saeno Kunto General Manager

"Nice Hotel"

4
15/02/2016

Nice hotel, big rooms and clean, good and lot of variety of food. Free afternoon drink every afternoon. Friendly staff. Strategic location, near to the beach and food culinere. Definitely will back to this hotel.

Saeno K, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Saeno K, Manager at BEST WESTERN PLUS Makassar Beach, responded to this review Dear Respected Mrs. Desak Trisnawati Warmest Hospitality Greeting from BEST WESTERN PLUS Makassar Beach* On behalf of Management and Entire team, we would like to convey our gratitude for choosing BEST WESTERN PLUS Makassar Beach as your preferred hotel during your visit to Makassar and thanks for completing your review regarding the existing experience during your stay, we are glad when you're satisfied with our quality of product and service, please be free to share if you have any constructive feedback to make us better and always meet the guest needs and wants We're always and indeed to waiting for your nearest visit and Stay With People Who Care at BEST WESTERN PLUS Makassar Beach, should you need any further assistance to make your visit and stay more enjoyable and memorable, please be free to contact me at 081 344 868 884 or adequate email address at : [email protected] Kindest regards, Saeno Kunto General Manager

"Friendly staff, clean, quiet"

4
10/02/2016

For this price, it deserves four stars. There are a few things to be improved: My shower was not hot enough and the breakfast was only so-so for a non-Asian guest (bread seemed a week old, but good fruits), but the staff was exceptionally friendly, the room clean with a nice view and although there was music playing in the hallway, it was quiet in the rooms as long as the AC was on. Lunch and finner were good. The hotel does not have a spa, but is close to many excellent restaurants and a ten-minute walk to the beach.

Saeno K, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Respected Customer- Jakartaste Warmest Hospitality Greeting from BEST WESTERN PLUS Makassar Beach* On behalf of Management and Entire Team, we would like to expressing our gratitude for choosing BEST WESTERN PLUS Makassar Beach as your preferred stay during visit Makassar and completing your experience review during Stay Thanks for your review and experience during your stay and it becomes our details concerned to lift up the quality of product and assure it will not happening again in the nearest future to you and another customer We're expecting your nearest visit schedule and always Stay With People Who Care at BEST WESTERN PLUS Makassar Beach, should you wish to have any assistance and arrangement to make next visit more enjoyable and memorable, please be free to contact me at 081344 868 884 or adequate email address at [email protected] Kindest Regards, Saeno Kunto General Manager

"Fantastic service, made me feel special, comfortable and happy!"

5
08/02/2016

Great hotel. It's a Best Westen, you know what you get. It's not 5star but it's very good. The staff and care are exemplary which is what makes the difference! Congratulations and thank you! Pool is a bit small but does the trick and pool area great for an evening beer. I didn't try restaurant but had a snack by pool which was great. The staff looked after me so well. From airport transfer that was perfect and I even received an email to give my drivers name and mobile number. Welcome at the hotel was amazing. Room is really nice. Complimentary water and tea/coffee. Reception changed money for me. They phoned to see if I had settled in and had everything I needed. Then they sent me up complimentary afternoon tea! All so good, cheerful, friendly and helpful. I can't rate the hotel enough! I won't get to try the breakfast as I gave to leave at 4am but I have been offered a take out breakfast to take with me. Excellent stay.

Saeno K, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Respected Mr. Dobsokar United Kingdom Warmest Hospitality Greeting from BEST WESTERN PLUS Makassar Beach* On behalf of Management and entire team, we would like to express our gratitude for completing your comments during your stay at our premises Your comments is deeply helpful us to develop more and more better to always delight and fulfilling the customer needs and wants - your satisfaction against our product and service become our benchmark in delivering superior customer service Become our honor to serve and having you here again at BEST WESTERN PLUS Makassar Beach in your nearest visit Please be free to contact me at 081 344 868 884 or adequate email address : [email protected] for any special arrangement to make your next trip and stay more enjoyable & memorable one Kindest regards, Saeno Kunto General Manager

"Good room and location"

4
06/02/2016

This was my second visit. I had a deluxe room and it was quite deluxe: spacious, well appointed and nicely decorated; and there was a bathtub. Sadly, I decided not to use it because the hot water wasn't, it was merely warm, and a warm bath is nothing on a hot one. Breakfast, too, wasn't so hot, either, as other reviewers have opined. I agree: the croissant was a sad representative of the art and the coffee was the usual tasteless swill served in nearly all starred hotels. Oddly, unstarred hotels I've stayed in the provinces often serve excellent local coffee.

Saeno K, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Respected Mr. Rob F Warmest Hospitality Greeting from BEST WESTERN PLUS Makassar Beach* On behalf of Management and entire team, we would like to express our gratitude for completing your comments during your stay at our premises We do apologizes for being inconvenience caused during your stay and your comments become our fully concerned and deeply help us to develop more and more better to always delight and fulfilling the customer needs and wants, and hope it will not happened again in your nearest visit For your reference, we serve a fresh coffee ( black, cappuccino ) for free during the breakfast instead of the normal one - this is totally our fault not being well informed and offering to the customer whilst order taking Croissant sad representative as the option to we have provide toaster to warm up the items for the suggestions Hot water - we will deeply concerned with the quality of product - hot water whilst make up room to assured in room facilities are working orderly Become our honor to serve and having you here again at BEST WESTERN PLUS Makassar Beach in your nearest visit Please be free to contact me at 081 344 868 884 or adequate email address : [email protected] for any special arrangement to make your next trip and stay more enjoyable & memorable one Kindest regards, Saeno Kunto General Manager

"Better than others..sure!!"

5
30/01/2016

Last Week, me and my wife stayed at Hotel Best Western Makassar.. We have returned back to this hotel the past couple of years, due to the location, and excellent service received every time. The front desk staff is incredibly friendly and helpfull. The guest rooms are nice and very clean, the ambiance makes you feel like home! Be sure to book a room that has a big windows, where you can enjoy the view of makassar sea and the city as well. Usually we take our breakfast in the restaurant area where there is indoor and outdoor seating for smoker, but the staff also offers to bring it to your room, if the guest prefers this. This hotel is good value for money, and the service received makes it all so much better than others. Thanks a lot and see you next year...;)

Saeno K, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Respected Mrs. Chiemeast69 Warmest Hospitality Greeting from BEST WESTERN PLUS Makassar Beach* On behalf of Management and entire team, we would like to express our gratitude for completing your comments during your stay at our premises Your comments is deeply helpful us to develop more and more better to always delight and fulfilling the customer needs and wants - your satisfaction against our product and service become our benchmark in delivering superior customer service Become our honor to serve and having you here again at BEST WESTERN PLUS Makassar Beach in your nearest visit Please be free to contact me at 081 344 868 884 or adequate email address : [email protected] for any special arrangement to make your next trip and stay more enjoyable & memorable one Kindest regards, Saeno Kunto General Manager

"Wonderful Hotel"

5
17/01/2016

This is my second time to stay here, and I booked it again for my last night here in Makassar as well. This hotel is very nice with truly extra ordinary service. The reception has been just perfect, they make you feel as a valuable customer. Fast and efficient check in and check out. Excellent stay at BEST WESTERN i thing... the staff was so accommodating, respectful, courteous and kind. The rooms are really great with big mirror at the corner. Breakfast buffed is fantastic, they have western, Chinese and local food as well. very tasty..easy to eat. Really nice experience to stay..Thanks to all staff of BEST WESTERN MAKASSAR..see u..

Saeno K, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Respected Mrs. Chatri_Rivalea Warmest Hospitality Greeting from BEST WESTERN PLUS Makassar Beach* On behalf of Management and entire team, we would like to express our gratitude for completing your comments during your stay at our premises Your comments is deeply helpful us to develop more and more better to always delight and fulfilling the customer needs and wants - your satisfaction against our product and service become our benchmark in delivering superior customer service Become our honor to serve and having you here again at BEST WESTERN PLUS Makassar Beach in your nearest visit Please be free to contact me at 081 344 868 884 or adequate email address : [email protected] for any special arrangement to make your next trip and stay more enjoyable & memorable one Kindest regards, Saeno Kunto General Manager

"Price never lies"

3
17/01/2016

I stayed here only one night for a weekend gateway, with my husband and my almost 2yo baby. We arrived at 1pm, and found that the parking area is very small, but luckily we still got a space to park the car. The front desk staff were super polite, warm and always smiling. We got a cold welcome drink, i think it was orange juice, and it feels refreshing because the weather that day was super humid. Check-in process were fast, so it doesn't take long to go to our room. The room itself, were not spacious, but big enough for my baby to run, climb and jump. The bathroom, came with a bathtub, so it was a plus point, because mostly other hotels charged different price for rooms with bathtub, but not with Best Western hotel. The down point of this hotel were, 1. Eventhough the room looks clean, if you look at it closely, you'll find dirt on the floor here and there. 2. The bath towel had stain mark, also with the pillowcase and the corner seat. 3. They only gives you one pair of room sandals, one bath robe, and one toothbrush (this one i'm not really sure, because there were two boxes, but only one had toothbrush inside, the other one is empty.) Which is weird, because the room is suposedly for two person right? 4. The breakfast buffet menu was standard, but the taste is a bit off, too salty for some menu, and too dried for the others. And the croisant? Doesn't taste like croisant at all, and it's cold and dry, even the butter taste weird. The juices loaded with sugar, too sweet. They served fresh vegetable juices, but i can't taste what vegetables, because i only taste sugar in it. 5. The most down point of this hotel was their rules about towel in the swimming pool, the rules are only one towel per room. How ridiculous is that? The room itself carried 2 person in it, how come we can only borrow 1 towel per room?? Do they expect us to share our towel with our companion? Even I, don't want to share my towel with my husband after swimming, because it will be super damp. Now imagine with other people, who stayed in a room with their friends? Should they share the towel after swimming? Super weird. Eventhough at the end, they gave us 2 towels, but not after i insisted that i want and demand for 2 towels. So there, that's my review about this hotel. Like i said, price never lies. If you want cheap hotel, you get cheap quality. If you want a better quality, go find other hotel that a bit pricey. So no complaint here, i paid for it. Lesson learnt.

Saeno K, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Respected Mrs. Vonny Warmest Hospitality Greeting from BEST WESTERN PLUS Makassar Beach* On behalf of Management and entire team, we would like to express our gratitude for completing your comments during your stay at our premises We do apologizes for being inconvenience caused during your stay and your comments become our fully concerned and deeply help us to develop more and more better to always delight and fulfilling the customer needs and wants, and hope it will not happened again in your nearest visit Once again, we do apologizes for being inconvenience and it has been our indeed concerned to assure it will not happening again to you and the other customer - whilst it happening to you, you are deserved to enjoy your complimentary room as our service promise it's become our honor to serve and having you here again at BEST WESTERN PLUS Makassar Beach in your nearest visit Please be free to contact me at 081 344 868 884 or adequate email address : [email protected] for any special arrangement to make your next trip and stay more enjoyable & memorable one Kindest regards, Saeno Kunto General Manager

"A lil' dissapointed"

4
11/12/2015

-Check-in process is completed after we have to wait for about 30mins because the room is not ready when we got there. -Poor wifi connection in room. But afterall the room and the toilet are neat (interiors are quite good) and clean enough. The staffs are very friendly and helpful.

"Great Hospitality"

4
21/11/2015

The hotel are in the strategic location, close to the city and the beach, you can take a 15 minutes walk to the beach or just take a taxi for about 5 minutes with a cheap price. The room are likely other 4 star hotel also the meeting room, but i very impress with the hospitality of the staff, better than i feel in other hotel so far. Anything we need they give a very good response. Will come here again for sure if coming back to Makassar.

"They gave us surprise"

4
01/11/2015

A very good hotel. The room was clean, spacious and well designed. The price was not expensive for what we got. It is also located near Losari beach. The special one was that the hotel staff gave us surprise by delivering us beautiful cake for free. None ever did that to us. A recommended hotel for traveler or business trip.

"Trendy & Highly Recommended Hotel"

4
01/11/2015

This hotel is located in a strategic location, although on busy streets and crowded, do not worry we'll get quality sleep comfortable and quiet. The rooms are provided (I stayed in a deluxe room), spacious and clean, backed by a well maintained furniture. Good service, price is not expensive, and breakfast was varied and tasty, is the other advantages of this hotel.

"Good service"

5
31/10/2015

I stayed for business trip. Recommended hotel for family and friends. Great services and comfy enough. The food was good. But they lack swimming pool (it was meant for child). But over all, it was great staying at this hotel.

"Highly recommended. "

5
30/10/2015

Stayed for 3 nights and wished I had not pre booked other accommodation as Best Western Makassar was close to perfect. Awesome friendly staff, great food, good water pressure, clean pool, one of the cleanest hotels ive stayed in, cold AC, fast lift, quiet room with a great 'black out' curtain. Will be back. GM very approachable and friendly.

"Great room"

5
19/10/2015

Best choice hotel in Makassar. I was staying for 3D 2N. My wife love the room interior. And I love the breakfast choices served in the restaurant. Easy access, but small parking lots. Near attraction point and food.

"Wonderfull moment of stay"

5
14/09/2015

Pick up by hotel's driver who served water and cookies during trip to the hotel. Welcoming by friendly hotel staffs with traditional welcome drink "cold sarabba". No need waiting longer time for taking rest on the cute non smoking room. Room very clean and well maintained. Nice and complete breakfast served on the buffet mixed traditional and western, will stay in this hotel for the next trip. This hotel one of the most recommended hotel in Makassar.

BWPlusMakassarBeach, General Manager at BEST WESTERN PLUS Makassar Beach, responded to this review
Dear Respected Customer, Warmest Hospitality Greeting from BEST WESTERN PLUS Makassar Beach* On behalf of Management and entire team, we would like to convey our gratitude for choosing BEST WESTERN PLUS Makassar Beach as your preferred hotel during your visit Makassar and thanks for completing your comments / experience for during your stay regarding our quality of product and service We are pleased to have you again in your nearest visit and Stay With People Who Care at BEST WESTERN PLUS Makassar Beach. Should you wish and need any assistance for your visit arrangment, please be free to contact me at your most convenience at 081 344 868 884 or adequate email address at : [email protected] Kindest regards, Saeno Kunto General Manaager

"Worst BW Hotel I Ever Stayed In"

2
09/09/2015

Room is dirty and even after the HK clean the room the next day it is still dirty, the days after it still dirty. Yellow bath towel, spots on bed sheet and bath mat, not standard amenities. There was 1 day I got a nice tooth brush set with BW logo, but the other days only got the tooth brush set that used by "Melati" Hotel. Front office always give you "don't care" type of face and hard to smile, but I found the doorman or the security (not very sure and I forgot his name also) is very nice, he tell me things about surrounding and also "promoting" the restaurant in a very nice way.

"Best choice with perfect service !!"

5
31/08/2015

I stay at Best Western Makassar at august 14th. I spent 2 night there. Actually, their property is very minimalis, but there is some point that make it perfect for me. The staff was awesome and helpfull with perfect service, Perfectly located all in walking reach. Close from the culinary area whichs seafood restaurants, museum, shoping area and the most important place "losari beach". They have a nice and clean rooms and lot of things included in the room rate. Breakfast buffet top and of high quality .Internet with high speed .Absolutely no issues and problems at all - highly recommended for business and pleasure.

"Eid hoilday"

4
25/08/2015

I stayed at best during eid holiday on july. I stay only 1 night, bcs i have to fligt to semarang in the next morning. This hotel located in jalan botolempangan which is one of famous road in makassar. From this hotel is 5 minute ro losari beach by taxi or pete-pete. Or 10 minutes to jalan sombaopu, where it famous as a jewelery street and merchandise. In there you can find disco nuts, matahari chips, and many more. And do not forget this, you should eat coto makassar "Nusantara" near the harbour. Its only a minute from the hotel by pete-pete.

"Really Liked this Hotel"

5
07/07/2015

I had previously stayed at a more expensive hotel in Makassar near the beach and this hotel beat the other by miles. The building is new, the staff is very helpful and friendly. My room was great, reminded me almost of a Westin, very modern, fresh decor. Great bathroom and shower with robe. Soft sheets and a comfy bed. The neighborhood this hotel is in I felt safe to wander around. Found some good restaurants very close by. The breakfast buffet was great!