Best Western Plus Hotel Makassar Beach,  Makassar

4.0/5  - based on 351 guest reviews.
Jl. Botolempangan No 67, 90113, Makassar, Indonesia - See map
+62 4113636888 +62 4113636333

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> Room 1

1 adult

 

Hotel advantages

  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Spa
    Spa
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Massage services
    Massage services
  • Valet parking
    Valet parking
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TripAdvisor Traveler Rating
based on 354 traveler reviews
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Located in the heart of Makassar, just moments from the beach, port area and major shopping mall, the Best Western Plus Makassar Beach is a state of the art hotel that provides an array of modern facilities and contemporary conference space. Guest rooms and suites are spacious, blending modern technology - including complimentary Wi-Fi with classical comfort and traditional décor. The bright naturally lit lobby lounge is a great place to catch up with friends and colleagues, while the restaurant serves superb local and international cuisine throughout the day. With 12 meeting rooms, the hotel can host all types of events, backed up with high tech professional services. Alternatively guests can unwind in the hotels stylish pool, enjoy a soothing spa treatment or work out in the fitness center. These extensive amenities, combines with its central setting, make the Best Western Plus Makassar Beach a great option for all travelers to this up and coming city.

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Room 1

Guest reviews


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based on 354 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
147
Verygood
 
143
Medium
 
49
Poor
 
8
Horrible
 
7
Business Business 171
Couples Couples 48
Family Family 70
Friends getaway Friends getaway 28
Solo travel Solo travel 25
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Makassar Beach,Makassar
  • 4
    « Nice stay! »

    Very nice, clean and tidy room. Good amenities. Good location at the heart of the city, near with Losari beach. Love the food, especially for the local taste at breakfast. The staff was nice and helpful.

    3
    « Experiences stay in Best Western Hotel »

    Generally is good for quality time to rest, improve for quality and quantity for breakfast, improve for service in check including the staff for helping baggage because some time in the gate of door no have people for stay

    5
    « Best I Ever Stayed »

    I've been staying in Best Western for about 1 week and plan to check out tomorrow. I feel this is the best hotel I ever stayed in Indonesia, particularly Makassar. I arrived in Makassar at 2 am in midnight and I could check in easily, though there was a miscommunication between marketing and front desk caused I couldn't have airport transfer. However, it is okay and not been any problem at all. I like this hotel very much. Service is excellent, almost all hotel staff is kind, friendly, and helpful. The room is great, not too spacious and narrow. Bed and bathroom are clean. The laundry is timely and clean. Breakfast has various kind of food, local and international, and again, their staff is soooo friendly. The only thing that the hotel must focus on is the swimming pool. It is too small and in the weekend morning is always crowded. But nevermind, take a short walk outside the hotel and you can find various restaurant instead.

    4
    « Excellent Rooms, friendly staff »

    Warm welcome on arrival and very friendly and competent front office staff. Early morning departure unfortunately meant I wasn't able to experience breakfast but was offered breakfast box. They booked me taxi night before which arrived on time. Nice touch. Rooms as expected in very good condition, maintained and cleaned well. Comfy bed, large room and quiet. Restaurant food good. Staff helpful and friendly. All in all good quality hotel in Makassar, professional staff and good location close to seafront promenade. Would recommend.

    4
    « good value »

    good location and friendly sevice, though little too shy. Male staff seem more proactive. The breakfast staff are helpful but again too fast to remove plates etc. Why not wait for a while. More fruit and less cakes would be nice.

    4
    « Staff Friendiness »

    Hotel staff are exceptionally helpful and service with smile. Room service is awesome and reception desk is always ready to assist for any requirement specially order taxi. Afternoon tea is service is appreciable.

    3
    « It served the purpose »

    We booked one night here at the beginning of a week long tour through South Sulawesi. Why it's called Makassar Beach stays an unsolvable riddle, as there is no Beach anywhere near. The Hotel is obviously popular with Indonesian business travelers and families alike. We were the only western guests, yet one needs to mention, that it was during off season. The service was professional and very friendly. We had a deluxe room, which was spacious and clean. It was as charming as you can expect a Best Western Hotel room to be ;-) ... it's a straight forward standardized hotel room. Breakfast buffet is rich, with mostly local dishes, the quality of the continental breakfast section, however, was mediocre. Would I stay here again? For the purpose it served our needs. No complaints. 3.5 stars... 4 would be a bit much, though.

    3
    « Kind of old hotel »

    Interior design of the hotel kind of old, but the bathroom look nice, breakfast is poor and the lift is not sufficient and the waste management also very bad, it smell very bad at the parking lot. The only plus point for this hotel is its strategicly located in the city center.

    4
    « Good stay at Makassar city »

    Fast Check in and check out, no welcome drink, room over all good, location oke. Breakfast good, value for money, swiming pool standart. Is easy to find hotel address. Nice sleep. The room not to noisy

    4
    « Modern convenience in the heart of Makassar »

    The hotel is one of several multistorey hotels in Makassar. It is about 1/2 to 1 km to the Makassar waterfront. It's a modern, well maintained hotel, located on a busy, dusty main road. My room on the 11th floor was modern, spacious and well equipped with writing desk, arm chair, TV table, luggage cabinet, wardrobe, and a king sized bed with space to spare. Efficient aircond, in room safe, slippers, shaving mirror, kettle, flatscreen TV, free wifi - what else does one need? The hotel offers non-smoking floors which is why I chose it over another hotel which didn't specify non-smoking rooms on its website. The windows are not double-glazed however, so even on the 11th floor, I could hear the traffic below into the wee hours of the morning. Also, seaview rooms have a view of the rooftops more than the seafront. Breakfast on the 3rf floor was generous and varied, and in a cozy setting as well. Outside the hotel, it's hot and dusty and crossing the busy street is dangerous. It's a short walk to the Makassar waterfront, and there are many hotels located much nearer, but overall, it's comfortable, welcoming, good value for money for a short stay in Makassar.

  • 3
    « Friendly staff - internet and food can be better. »

    Hotel staff's are friendly and willing to help. I appreciate when I need a box to pack my stuff , they've been extra mile to find me a box. It will be even better if they can improve its quality of internet for I have just been able to connect for few minutes and the remaining 2 days - I could not connect to internet. In addition, the quality of food can be better. Honestly, the food for breakfast or lunch were not appealing . The good part I could sleep well. Thanks

    4
    « Nice and clean hotel »

    One of makassar best hotel. Good for value, clean, strategically located have great time in this hotel. Will surely come back again. Highly recommended for business travellers and family. Very Friendly staff

    1
    « Disappointing Room Smell »

    This is my second stay at this hotel. The hotel is comfortable and functional with good beds, nice bathrooms and good wifi. However On my second stay I was disappointed to be given a room on a smoking floor with the advice that the room has been properly cleaned and the non smoking rooms had sold out. The room stank and had the non smoking rooms really sold out, that should have been advised at the time of booking and I would have gone to another hotel. I was also told that I could upgrade to a deluxe non smoking room. A non smoking room was identified when I persisted. This is poor behaviour on part of the hotel and I felt like an undervalued and unappreciated customer and this behaviour damages the whole brand.

    5
    « warm place to stay »

    we stayed at BW Makassar for 1 night. It just a perfect place. the room is clean. the officer is kind and helpful. the breakfast is good. one of the best from BW in our opinion is the comfortable of the bed. overall..BW is highly recommended.

    5
    « Good Place good room and good people »

    When i check in i feel so excited because i get special welcoming drink from the staff, the service for all serve very helpfully and very friendly, the room so comfort for me and my friend, i get the room so big with the deluxe type

    4
    « City downtown Hotel »

    The room is reasonably good. The laboratory need to be improved and upgrade as water at the floor cannot be drains out. The outlook of the hotel is little old and compact. Lobby area is small but declarations is good. The restaurant food is normal but can be improved. The swimming pool is small but clean.

    5
    « 4Stars Hotel with 5stars Service »

    During past 2 years I had travelled to makassar a lot. I have been stayed almost 3 and 4 stars hotel in Makassar. One time I got called from Best Western marketing Ms. Erny and offered me to stayed at Best Western and actually that experience amaze me. The first stayed in Best western I found that my bed cover did not change and my minibar was not refill, I told to Ms. Erni about this and she was response it very quickly. Now after my first visit I got great experience stayed at Best Western, All staff are warm & friendly, I got evening tea everyday with fresh and clean room with newspaper available. Thank you for being my stay at your hotel unforgettable.

    4
    « Great hotel with nice and humble staff »

    I have visit this hotel more than 5 times and I always being statisfied to all the service and facilities. the hotel has a beautifull interior design, there is a swimming pool, health and sport center and a cafe. so great to stay here.

    4
    « Great Hotel with Nice and Warm Staff »

    This is my second time stay at Best Western Plus. I was pleasant stay at this hotel from very beginning. The hotel room is large, clean and comfort with the bathtub as well. Compare with other hotel with same star and type, Best Western have nice bathtub, others only shower. The staff very welcoming and helpful. All my need during my stay are fulfill. Breakfast is very complete and delicious and I am pleased giving Ms. Eny as the Marketing the highly appreciated to introduce me the Best Western Plus Hospitality.

    4
    « practical and gracious »

    The lobby is rather ordinary, yet this hotel runs well and is very good value. The rooms are well appointed, functional. The lifts work nicely. The breakfast room is spacious and there is a good range of food. Location is strategic and not right on the often crowded Losari beach strip.

  • 5
    « Delightfully welcoming »

    Lovely large room, swimming pool, ice water and juice or iced tea on tap in lobby. Friendly, helpful front desk staff helped us find out how to book the bus for the next leg of our trip and hired the taxi driver to help us do it. There's a huge Western and Indonesian breakfast buffet, including made to order omelettes, that can be set up as part of your room rate or purchased separately. Free in room tea and cakes were provided! Good laundry right next door and Donald Mee bakery restaurant around the corner.

    3
    « Review »

    The parking space is too small,its hard to parking our car.the room is clean..big enough and comfort..the restaurant on the third floor is big enough and the food is average..the service is average.the hotel is closed to the center of city..the gym is poor and the pool is very small..the lobby is small

    4
    « nice hotel, best food but poor water condition »

    the hotel staff was so friendly, food was so various and delicious ( i love "jamu" corner most) deluxe room was so spacious and have comfortable single sofa but I feel upset with the condition of the water in bathroom :( the water has yellow color and stinky

    5
    « Best Experience at Best Western »

    We stayed at Suite Room located in 15th floor. Nice view, spacious room, complete amenities, there is also a welcome drink serve inside refrigerator. The price is really affordable. They serve a lot of variety food and beverage, its really make me confused which to eat. And the most unique is they have 'jamu'. Staff is really friendly and hospitable. Definitely a worth weekend to spend in this hotel. I will come back to here. Thank you for the superb services.

    5
    « Perfect place for our perfect honeymoon ! »

    We stayed here for honeymoon,at first of January,after new year celebration.easy and smooth c/i.but we need to waiting about half an hour for the room preparation,because there is almost inhouse guest late c/o until 2pm.we got what we paid,we just love love love the room,clean and comfy,bathroom with bathub inside,complete aminities and large bedroom space,beautiful view,specially from the bathroom,facing to the city but we can see seaview at the left side.perfect! This is the best part,Breakfast.Foods are tasty and lovely!i can't explain too much because i love them all,lot of choice and delicious,even the cheese omelet,God,thousand star for Best Western Makassar Chef!!and also thanks a lot for the resto server,pouring my tea several time^^ Small space at the pool,but we enjoyed because nobody swim at that time,just us.haha. Anyway thank you so much to Rheni front office staff for your special treatment to us,she brought cake and tea for us,and again,that's just compliment cake but taste so good.ah,we highly recommended this hotel for treat yourself xoxo. Thanks management! We are so satisfied when we stayed at your hotel.food food food are best best best!^^

    5
    « A cool place to stay and very very friendly staff »

    This is the special holiday with my family and we stay at Best Western Hotel Makassar. I really like this hotel because of its strategic location in the city center of Makassar and near from Losari beach, with a delicious food and what a spacious room and I think I will came back and stay in this hotel again for my next holiday

    4
    « Great »

    The hotel are clean and tidy, hotel foods also diverse and taste good. Recommended for people who are need a place to stay in a business, personal, or family trip. This hotel are near cafe that open till midnight, make it easier for travelers to find something to eat.

    4
    « clean business style hotel, great breakfast buffet »

    We stayed here twice during our stay in Sulawesi - nice business hotel in walking distance to the city centre. The breakfast buffet was great. Only downside was that I had hoped for an airport shuttle, but what is advertised on the website is really a limo service, no regular shuttle.

    4
    « good location »

    this is my first visit, i feel happy becausw my room is clean and the staff are very helpful. any kind of local food you can find easily. its only walking distance. I do love the swimming pool, it is clear and the water is good. nice !

    1
    « Nightmare »

    Honnestly very very bad for someone who has spent in total over a year back and forth its unacceptable. Very very bad service. Unprofesional. Very very disappointed that i had to leave today to a different place, I just got fed up between the leaking in the bath, staff they keep calling my room for no reason, the noise, wrong food order and so on.

  • 4
    « Good service and quality with affordable price »

    I liked the location, not too far from the bay, but not too close either. They serviced a good, clean room, but with a good price. It can be as an alternative to your mainstream/standard hotel room. However, the amount of breakfast meals were not sufficient compared to the number of guests. So, it always running out of food in breakfast.

    4
    « Great Hotel With Great Location »

    This hotel is located very closed to Losari Beach, Makassar. I booked for the standard room but the CS offering me the deluxe one. The hotel room, staff and service were great but it has very small swimming pool and lobby.

    5
    « Nice Place To Stay »

    This Hotel is Classic. Has tiny lobby, there are 2 choices of welcome drink and one choco cookie. Early check in available here, arrive from Bandung at 9.30am, arrived at the hotel at 10.30, check in process quite fast, only take about 10 mins. There is a small swimming pool on the 3rd floor (indoor). Near the swimming pool, small gym are available, and free towel provided for every guests. Deluxe room size is 30 sqm. We can found bath tube in the toilet. Free complimentary mineral water for 2 ppl. In the afternoon, we receive a cookies by hotel served with hot tea into our room, thats very nice. Breakfast also nice, great combination. Indonesian & America food served there was good! Check out process also fast less then 4 mins. Nice place to stay.

    5
    « So amazing »

    This hotel looks classic, location good, room is great, staff nice understand what we need, I got free upgraded room, free to became a member of best western and breakfast amazing and so tasty,l and I give recommendation to you to stay this hotel if you want visit Makassar.

    5
    « Business Center Facility, very good »

    Hotel with a nice view and very satisfied service, the room is spacious n also has a complete fasilities in room. there's a business center facility to make us enjoy to do our task during we stay in this hotel.

    4
    « Nice hotel »

    This hotel have a modern clean room, but I got smaller room than my visit before. Breakfast taste good with many variety. They don't add liquid soap for 3 days and no spa, which make a little minus for this hotel.

    5
    « satisfied with the service »

    had one night here and it was a pleasant stay. Room is comfortarble. Location is good. Clean room, good breakfast. Staffs are so helpful and friendly. Totally worth the price. will recommend this hotel to others.

    4
    « Small Lobby, but Nice Room Inside »

    I stay to this place for 2 nights. I got nice and comfortable room. staff in the lobby is quite helpful in many ways. car service is also friendly. This hotel is located not far from the Losari Beach and also not far from the location of the car free day on Sunday morning.

    5
    « Nice Place to Stay »

    great hotel, nice place to stay, all staff very helpful and always call the guest by name. i don't find in other hotel. please keep that. the food is great, breakfast alot of variety. hotel location near food corner or not far from beach. just a walking distance

    3
    « Same same »

    The best thing here (apart from the friendly personnel) is the internet which is really quite good. The rooms are reasonable, but not overly special. Breakfast is on the weak side, as is the shower (not hot enough) and the amenities.

  • 5
    « I love the room »

    I love my previous stay in this Hotel. Stay at Twin Deluxe Room, the room size is bigger than others 3 or 4 stars hotel at same room category, complete amenities and room facilities such us bath tub at Deluxe Category is point plus for Best Western Makassar because most of another hotel provide bath tub only at Suite Category. Breakfast is okay..

    4
    « First trip to Makassar »

    The hotel is good, clean and the staffs are friendly. It is not exactly located by the beach but it is only 10-minutes walking to Losari Beach. The room is clean and comfortable. One thing that I found very useful in the room: there are many electricity outlets! I can charge my smartphone, tablet, laptop, mifi, powerbank simultaneously. Unfortunately, the water coming out of the faucet was not "heavy" enough. The shower is okay, though. The room's Internet connection was not the best.... just okay.

    3
    « Average classic hotel »

    Stay 3 nights (19-22 sep) at this hotel for my biztrip in makassar, first impression when I walked in floor corridor the smell of air freshener not very good, to strong, when I want to take shower, found that hot water not working, I complain to room service, they said they will check the problem with the engineer. After 1 hour, tried to open the hot water, still no changed, then call receptionist to complain the same, the receptionist said hot water pipe is closed due to some leaks and propose to me to change the room, the problem why the engineer not informed to me immediately and why they sold the room if there is a problem with the basic facility, I changed the room and got better room with 2 windows show to makassar beach and city, with the same of room type, this room much better such as lighting and furniture. At next until check out, felt comfort with this hotel, my conclusion this hotel combine between old and modern style, and hotel's crew at every level must action immediately if guest have a problem, no need to wait 2nd call and should remove "beach" in the hotel name, because the beach is 400-500 meters from the hotel.

    3
    « Perfect view on high floor »

    Check in at Suite room for honeymoon in the central of Makassar. Specious room with modern and stylist very comfort to stay. Hotel location on the main street absolutely strategic location, there are some restaurant available nearby the hotel with varied menus. The unforgettable one is privilege breakfast in room with complete menus and free car washing, that's only one in Makassar. This hotel are recommended to stay.

    2
    « Bad service old hotel »

    Room was so smelly of cigarette that made me sick. Asked for a room to change but their answer is appaling. Can't change because I had used the room! I just checked in into the hotel and that was their answer... Second tries after I complained, their answer was that rooms are all fully booked at their Superior rate and I needed to upgrade to their deluxe room. No other options are offered even though we've requested for non smoking room. What kind of service are these!? Bad service and there are probably better hotel in Makassar.

    4
    « Best receptionist »

    I just landed to Makassar and in hurry to catch the hotel and go to Friday pray. After check in, I left my bag and shoes to the receptionist. She take my shoes without feel dirty. Wow she said it is okay for me, Sir. Good receptionist I ever met

    4
    « Satisfied »

    We went to Makasar during Idul Fitri holiday and stayed at Best Western Makassar. It is located on big street so it's easy to find. When we checked in, we got our room upgraded from superior to deluxe for free. The room was spacious, well-maintained. There was a bath scale, and the toilet amenities were complete. It was a bit pity that the room flippers and the bath robe was only provided one. The room and the bathroom were neat and clean. The hotel breakfast was satisfying, the egg station might not be too good, but overall...our decision to stay at this hotel was correct. Thumbs up!

    4
    « Attending the Wedding »

    After long flight from Jakarta finally I and my brother landed safely at Makassar. First impression from bird-view of Makassar, I also impressed with its beautiful. The Makassar sky is full of light, like a pearl or crystal glows at the night darkness. I miss to picture it inside my camera but I still capture it on my mind. Great welcome from Tanah Para Daeng for us since this is our first visit to Makassar. After a tiring flight, we arrived at the hotel. Luckily our hotel serves us with good room. The cool temperature inside the bedroom help us to take a rest a while before attending the wedding service and ceremony. The ceremony is started from the hotel meeting room before go to the church. The church is located about 5 kilometers from the hotel. Near the beach? Hmm.. not really hehe.. But we take a walk with our relatives from hotel to the beach, maybe take 20 minutes to get Losari Beach. But for culinary spot, I am sure you will get many great restaurant near this hotel. Oya, the food menus are also good, also the services from the hotel crew. Our journey is memorable for us. The first journey to Makassar who glows like a pearl, 'the capital city of Eastern Indonesia.

    5
    « Perfect Place »

    We spend our long weekend there, i thing best western is a perfect place for family holiday. They have a pool, fitness center and 24hours restaurant. The more important thing is the excelent service that they have. The staff is helpful, they welcoming us very warm and friendly. Every body smiling..really amazing personal touch. And also the room was perfectly clean and comfort. Very happy with them.

    3
    « Not ideal as a transit hotel »

    Used this hotel for an overnight stay while transitting from Denpassar to Manado. It was advertised as being about a 20 minute drive from the airport and seemed to be the best quality, value for money hotel that suited us as a transit hotel rather than a resort/holiday destination hotel. Unfortunately it took at least 1 hour from the airport, via tollway, in peak hour traffic. Not ideal after a long day of travel. Having said that, the return journey early next morning, no traffic and via tollway, did take only 20 minutes. The room was fine - standard hotel room, bed comfortable, room clean, internet reasonable. Staff good. Restaurant very hot even with noone in it (air con on at all?). Food average. Breakfast reasonable variety of choices for Western preferences. FYI paid IDR 150,000 including toll fares from airport to hotel via arrangements made with tour guide at taxi transfer desk in arrivals hall. Paid IDR 175,000 approx for return journey via taxi from hotel to airport including tolls

  • 4
    « it was okay »

    i enjoyed my two night stay here, there a little problem with the room service but the manager on duty Mr.Rachmat handle the problem well. the shower was great, the aircon was also great and they also served a good breakfast. it was a good experienced to stay here.

    3
    « Average experience »

    My first time staying in a hotel where the room is leaking when it is heavily raining. Other than that, the food was okay, the room was nice with the hairdryer and stuff, and the hotel staff was very friendly. They provide iPod docking in each room, but too bad the wifi was not so good.

    5
    « Thoroughly enjoyable experience »

    We recently stayed at this hotel for 10 days and found it very good value for money. Our room was light and spacious, meeting and exceeding all our needs. The included breakfast also catered for any culture with a very wide selection to choose from. We found the food in the restaurant very good and the hotel is also really close to several very good western-style restaurants. The staff were extremely helpful, respectful and considerate; we couldn't fault them on any level. My wife and I would not hesitate to stay here again and would recommend it above other hotels in this city that we have stayed in. Mike & Ruth G

    3
    « Not a special hotel »

    Don't get mislead: this hotel is not on the beach (although not too far away). It's a standard Best Western hotel. Rooms are nice and large (room 0702 has a pretty view). They come with a tremendously overpriced minibar and a slow Internet connection. Bathroom was not very nice and amenities of really low quality. That the water out of tab wasn't potable, is unacceptable. Breakfast was OK, but again nothing to call home about. All in all, I'll try somewhere else next time.

    4
    « I stayed here for nearly two weeks while on business. »

    The hotel staff did everything possible to make me feel at home. Room was clean and comfortable; fresh drinking water each day. The shower ran a bit cool, but tolerable. I enjoyed the swimming pool; that is my exercise. Nice view from the rooftop pool. Nice location. This is a good place for a working American to stay.

    3
    « Clean but stuffy rooms »

    Poor air con, very stuffy room and smell of cigarette smoke drifting through (despite non smoking room), wifi hit and miss. Breakfast was average- Indonesian buffet selection. Hot water runs out quickly. Towels old and faded. Room was big, clean and very neat. Bed comfortable. Equipped with everything you need.

    4
    « Awesome »

    Big, clean, tidy and fresh room. Nice ambiance and very good service. Located in the middle of city so we can explore the city. Another additional info. This hotel is near to losari beach which have amazing view on sunset...

    4
    « Nice & Cozy Hotel Sorrounded by Local Seafood Restos »

    It was my first visit of Makassar, and did not realize that is quite modern & big city until get there. My trip was to accompany my spouse on her business occasion, so I was looking for a mid-range price with a good review, and we decided to have this hotel. On arrival at the front desk, I was greeted with an orange juice, just pleasant although that the lounge is not very spacious. Because it was not in high season, I was not reserve it online and it gave me a chance to negotiate for a corporate rate, and I got it. The room is neat & cozy just like any other good hotel but with less price. One little funny thing I notice is, the lift says it has 14 floors but if you look closer to the floor button inside the lift, no floor 4,5,6 listed there. One thing that I was happy about, the place is surrounded by restaurants mostly serve seafood as you walk closer to the Losari beach. Some nice café is also in the vicinity. We were out of luck not having the sea view room.

    4
    « Still The Best Hotel For Me »

    For the third time I stay at this hotel, I saw a remarkable development, particularly in services, the most obvious is to greet each passed by customers. The price is cheap, but quality of service is best, the rooms were clean, spacious and quiet, increasingly make us feel at home in this hotel. Only one thing that needs to be improved is the quality of WiFi, to slow. Until now I still recommend this hotel as a place to stay while in Makassar.

    5
    « Impressive service »

    Just check out today from three night stay for business trip and I can't wait to immediately wants to recommend this place. Location is strategic, you can walk around 10 minutes to the famous losari beach. But what i like the most is their sincere and humble service. Some staff already greet me by name, the housekeeping has adjusted room arrangement based on my habit (though i only stay for three days) . Very impressive and keep up this personalized service!

  • 4
    « Great value for money »

    Spacious and very clean room, good TV, good air con and good internet. Comfortable bed. The complimentary breakfast buffet is very large and good mix of western, Indonesian and other asian. Within walking distance of ATM and restaurants. Good service. Car can be arranged to Toraja for about $150 CAD. I would recommend this one. Can be booked via the Best Western website. Courteous and friendly staff

    4
    « Nice Hotel »

    Nice hotel, big rooms and clean, good and lot of variety of food. Free afternoon drink every afternoon. Friendly staff. Strategic location, near to the beach and food culinere. Definitely will back to this hotel.

    4
    « Friendly staff, clean, quiet »

    For this price, it deserves four stars. There are a few things to be improved: My shower was not hot enough and the breakfast was only so-so for a non-Asian guest (bread seemed a week old, but good fruits), but the staff was exceptionally friendly, the room clean with a nice view and although there was music playing in the hallway, it was quiet in the rooms as long as the AC was on. Lunch and finner were good. The hotel does not have a spa, but is close to many excellent restaurants and a ten-minute walk to the beach.

    5
    « Fantastic service, made me feel special, comfortable and happy! »

    Great hotel. It's a Best Westen, you know what you get. It's not 5star but it's very good. The staff and care are exemplary which is what makes the difference! Congratulations and thank you! Pool is a bit small but does the trick and pool area great for an evening beer. I didn't try restaurant but had a snack by pool which was great. The staff looked after me so well. From airport transfer that was perfect and I even received an email to give my drivers name and mobile number. Welcome at the hotel was amazing. Room is really nice. Complimentary water and tea/coffee. Reception changed money for me. They phoned to see if I had settled in and had everything I needed. Then they sent me up complimentary afternoon tea! All so good, cheerful, friendly and helpful. I can't rate the hotel enough! I won't get to try the breakfast as I gave to leave at 4am but I have been offered a take out breakfast to take with me. Excellent stay.

    4
    « Good room and location »

    This was my second visit. I had a deluxe room and it was quite deluxe: spacious, well appointed and nicely decorated; and there was a bathtub. Sadly, I decided not to use it because the hot water wasn't, it was merely warm, and a warm bath is nothing on a hot one. Breakfast, too, wasn't so hot, either, as other reviewers have opined. I agree: the croissant was a sad representative of the art and the coffee was the usual tasteless swill served in nearly all starred hotels. Oddly, unstarred hotels I've stayed in the provinces often serve excellent local coffee.

    5
    « Better than others..sure!! »

    Last Week, me and my wife stayed at Hotel Best Western Makassar.. We have returned back to this hotel the past couple of years, due to the location, and excellent service received every time. The front desk staff is incredibly friendly and helpfull. The guest rooms are nice and very clean, the ambiance makes you feel like home! Be sure to book a room that has a big windows, where you can enjoy the view of makassar sea and the city as well. Usually we take our breakfast in the restaurant area where there is indoor and outdoor seating for smoker, but the staff also offers to bring it to your room, if the guest prefers this. This hotel is good value for money, and the service received makes it all so much better than others. Thanks a lot and see you next year...;)

    5
    « Wonderful Hotel »

    This is my second time to stay here, and I booked it again for my last night here in Makassar as well. This hotel is very nice with truly extra ordinary service. The reception has been just perfect, they make you feel as a valuable customer. Fast and efficient check in and check out. Excellent stay at BEST WESTERN i thing... the staff was so accommodating, respectful, courteous and kind. The rooms are really great with big mirror at the corner. Breakfast buffed is fantastic, they have western, Chinese and local food as well. very tasty..easy to eat. Really nice experience to stay..Thanks to all staff of BEST WESTERN MAKASSAR..see u..

    3
    « Price never lies »

    I stayed here only one night for a weekend gateway, with my husband and my almost 2yo baby. We arrived at 1pm, and found that the parking area is very small, but luckily we still got a space to park the car. The front desk staff were super polite, warm and always smiling. We got a cold welcome drink, i think it was orange juice, and it feels refreshing because the weather that day was super humid. Check-in process were fast, so it doesn't take long to go to our room. The room itself, were not spacious, but big enough for my baby to run, climb and jump. The bathroom, came with a bathtub, so it was a plus point, because mostly other hotels charged different price for rooms with bathtub, but not with Best Western hotel. The down point of this hotel were, 1. Eventhough the room looks clean, if you look at it closely, you'll find dirt on the floor here and there. 2. The bath towel had stain mark, also with the pillowcase and the corner seat. 3. They only gives you one pair of room sandals, one bath robe, and one toothbrush (this one i'm not really sure, because there were two boxes, but only one had toothbrush inside, the other one is empty.) Which is weird, because the room is suposedly for two person right? 4. The breakfast buffet menu was standard, but the taste is a bit off, too salty for some menu, and too dried for the others. And the croisant? Doesn't taste like croisant at all, and it's cold and dry, even the butter taste weird. The juices loaded with sugar, too sweet. They served fresh vegetable juices, but i can't taste what vegetables, because i only taste sugar in it. 5. The most down point of this hotel was their rules about towel in the swimming pool, the rules are only one towel per room. How ridiculous is that? The room itself carried 2 person in it, how come we can only borrow 1 towel per room?? Do they expect us to share our towel with our companion? Even I, don't want to share my towel with my husband after swimming, because it will be super damp. Now imagine with other people, who stayed in a room with their friends? Should they share the towel after swimming? Super weird. Eventhough at the end, they gave us 2 towels, but not after i insisted that i want and demand for 2 towels. So there, that's my review about this hotel. Like i said, price never lies. If you want cheap hotel, you get cheap quality. If you want a better quality, go find other hotel that a bit pricey. So no complaint here, i paid for it. Lesson learnt.

    4
    « A lil' dissapointed »

    -Check-in process is completed after we have to wait for about 30mins because the room is not ready when we got there. -Poor wifi connection in room. But afterall the room and the toilet are neat (interiors are quite good) and clean enough. The staffs are very friendly and helpful.

    4
    « Great Hospitality »

    The hotel are in the strategic location, close to the city and the beach, you can take a 15 minutes walk to the beach or just take a taxi for about 5 minutes with a cheap price. The room are likely other 4 star hotel also the meeting room, but i very impress with the hospitality of the staff, better than i feel in other hotel so far. Anything we need they give a very good response. Will come here again for sure if coming back to Makassar.

  • 4
    « They gave us surprise »

    A very good hotel. The room was clean, spacious and well designed. The price was not expensive for what we got. It is also located near Losari beach. The special one was that the hotel staff gave us surprise by delivering us beautiful cake for free. None ever did that to us. A recommended hotel for traveler or business trip.

    4
    « Trendy & Highly Recommended Hotel »

    This hotel is located in a strategic location, although on busy streets and crowded, do not worry we'll get quality sleep comfortable and quiet. The rooms are provided (I stayed in a deluxe room), spacious and clean, backed by a well maintained furniture. Good service, price is not expensive, and breakfast was varied and tasty, is the other advantages of this hotel.

    5
    « Good service »

    I stayed for business trip. Recommended hotel for family and friends. Great services and comfy enough. The food was good. But they lack swimming pool (it was meant for child). But over all, it was great staying at this hotel.

    5
    « Highly recommended. »

    Stayed for 3 nights and wished I had not pre booked other accommodation as Best Western Makassar was close to perfect. Awesome friendly staff, great food, good water pressure, clean pool, one of the cleanest hotels ive stayed in, cold AC, fast lift, quiet room with a great 'black out' curtain. Will be back. GM very approachable and friendly.

    5
    « Great room »

    Best choice hotel in Makassar. I was staying for 3D 2N. My wife love the room interior. And I love the breakfast choices served in the restaurant. Easy access, but small parking lots. Near attraction point and food.

    5
    « Wonderfull moment of stay »

    Pick up by hotel's driver who served water and cookies during trip to the hotel. Welcoming by friendly hotel staffs with traditional welcome drink "cold sarabba". No need waiting longer time for taking rest on the cute non smoking room. Room very clean and well maintained. Nice and complete breakfast served on the buffet mixed traditional and western, will stay in this hotel for the next trip. This hotel one of the most recommended hotel in Makassar.

    2
    « Worst BW Hotel I Ever Stayed In »

    Room is dirty and even after the HK clean the room the next day it is still dirty, the days after it still dirty. Yellow bath towel, spots on bed sheet and bath mat, not standard amenities. There was 1 day I got a nice tooth brush set with BW logo, but the other days only got the tooth brush set that used by "Melati" Hotel. Front office always give you "don't care" type of face and hard to smile, but I found the doorman or the security (not very sure and I forgot his name also) is very nice, he tell me things about surrounding and also "promoting" the restaurant in a very nice way.

    5
    « Best choice with perfect service !! »

    I stay at Best Western Makassar at august 14th. I spent 2 night there. Actually, their property is very minimalis, but there is some point that make it perfect for me. The staff was awesome and helpfull with perfect service, Perfectly located all in walking reach. Close from the culinary area whichs seafood restaurants, museum, shoping area and the most important place "losari beach". They have a nice and clean rooms and lot of things included in the room rate. Breakfast buffet top and of high quality .Internet with high speed .Absolutely no issues and problems at all - highly recommended for business and pleasure.

    4
    « Eid hoilday »

    I stayed at best during eid holiday on july. I stay only 1 night, bcs i have to fligt to semarang in the next morning. This hotel located in jalan botolempangan which is one of famous road in makassar. From this hotel is 5 minute ro losari beach by taxi or pete-pete. Or 10 minutes to jalan sombaopu, where it famous as a jewelery street and merchandise. In there you can find disco nuts, matahari chips, and many more. And do not forget this, you should eat coto makassar "Nusantara" near the harbour. Its only a minute from the hotel by pete-pete.

    5
    « Really Liked this Hotel »

    I had previously stayed at a more expensive hotel in Makassar near the beach and this hotel beat the other by miles. The building is new, the staff is very helpful and friendly. My room was great, reminded me almost of a Westin, very modern, fresh decor. Great bathroom and shower with robe. Soft sheets and a comfy bed. The neighborhood this hotel is in I felt safe to wander around. Found some good restaurants very close by. The breakfast buffet was great!

 

Getting to the hotel ...

All directions
·From: Hasanudin Airport. Take Ir. Sutami toll road. Keep straight until end of the toll road and entering Jl. Nusantara. Keep straight until end of Jl. Nusantara and turn left to Jl. Ahmad Yani. Go straight until Karebosi Field and turn right at Jl. Botolempangan and before end of Jl. Botolempangan the Best Western Plus Makassar Beach is on the left side. ·From: Soekarno-Hatta Seaport. Turn left to Jl. Nusantara, keep straight until end of Jl. Nusantara and turn left to Jl. Ahmad Yani. Go straight until Karebosi Field and turn right at Jl. Botolempangan and before end of Jl. Botolempangan the Best Western Plus Makassar Beach is on the left side.