Best Western Spreewald

Very helpful and friendly staff, along with comfortable and spotless rooms. I enjoyed my stay and wouldn't hesitate to stay again. This hotel is a really nice choice between Berlin and Dresden, only an hour in either direction, and the room prices can't be beat compared to city costs. Restaurant has excellent quality food and beer as well.

We were traveling to home from North Germany back to Hungary. So we just stop in this city for sleep and we have chosen this accidental from booking.com. The room was clean and the bed was good to sleep too. We had a breakfast which was good and enough. We did not plan to see the city so I can not tell anything regarding neighbours.

Staff speaks very poor english, almost no english. Internet not available - 0 speed. We came at 6:30 p.m. and we asked in the hotel restaurant for dinner. They told us they are too busy as a group of guests came to hotel. They have no free table and capacity in the kitchen. But we were sitting at free table at the moment... Buffet dinner was served, there was a lot of food. We asked to join the buffet and pay a fee for buffet. The waiter asked probably his boss, answer was: no, you get no dinner. Receptionist said there was no manager on duty, so no one helped us. After 5 hours in the car, we had to eat some junk food at McDonalds nearby. We met some hotel guest there, they were angry and disaapointed from the same reason. Is it necessary to order dinner in advance? I would never make a reservation in hotel without restaurant! We were not informed in advance that restaurant will not be available. This hotel chain is not promoted as a low end hotels or hostels, so we expect a compensation for such a poor service. I am still in the hotel, writing this review using my international data package and I am a little bit scared if tommorrow morning will be the capacity for our breakfest or the group only.

This Hotel is literally in the middle of no where. A great summer time location for canoers and anyone that loves McDonalds its the ONLY thing in walking distance. The hotel was doing renovations on the 2nd floor so as the receptionist quoted herself "the internet is horrible and needs to be upgraded" The staff was very accommodating and even prepared special items for breakfast for us. It is a comfortable hotel if you don't mind being literally in the middle of no where.

Nice room. Good bed. Great internet access. Good breakfast. I was amazed that they refilled even up to 15 minutes before end of breakfast service. Location is good. From here it is easy to get to all the major sights in the area. The restaurant does not have a big selection to offer, but the food is good. Definitely will use this hotel again if we come back to this area.

The motel was very nice in appearance the room comfortable and spacious. Breakfast was excellent and the meals in the Restaurant were expensive for the size of the serving, but well presented. The time from ordering to service was a lot longer than one would expect. The most critical point is that our booking was made in English and staff were unable to read or understand English and no staff were available to assist them in that regard. The Wi-Fi worked for about 60 minutes and then it would state that the allotted free time had been exceeded and that if I wished to continue to use the Wi-Fi then they required me to purchase time with a credit card. Wi-Fi is not free at this motel.

Convenient located near the highway more less 5 km.Convenient basic standard room.Good enough to stay for one night.No fridge and tea and coffee facilities in the room,free small one btl of mineral water for two :). Dinner available up to 21.30 good choice from the menu.Car parking free of charge. Internet access with difficult procedures ,practically not available. Buffet breakfast sufficient for one day stay.

This is my first trip to Germany and have loved every minute so far. Let me say that the service for this hotel is first rate and they are always so kind and willing to help on anything. The manager Olaf Gruneberger helped me not only get connected to the internet by providing his own pin # but was kind enough to help translate with the phone company to allow me to get set up with a prepaid phone that i needed for my work. When i walk into the lobby and Olaf is there i am greeted by him with a friendly handshake and the Staff with a hello and a wave. Let me also say the food is amazing and they serve wonderful German beer. The free breakfast was very large and had many choices. I would highly recommend this hotel and when I come back i will be staying here again.

Hotels is very close to the highway, so it's a good choice if you're travelling. But if you get a room oriented towards it, you'll hear traffic noise. Not too much, though. Room was a bit small, with not so much storage space. It seems that the restaurant never closes, so you can get drinks and food even when you arrive late. Food is served in a quiet garden.