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Best Western Plus Sunset Plaza Hotel, Los Angeles

4.5/5  - basé sur 2264 notations.
8400 Sunset Boulevard, 90069-1910, Los Angeles, United States - See map
Best Western Plus Sunset Plaza Hotel - Work on your tan while you stay connected with free Wi-Fi by our heated pool. The Best Western Plus Sunset Plaza Hotel is ideally located in the center of Los Angeles. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

If you're looking for a place to stay on the Sunset Strip, look no further than the Best Western Plus Sunset Plaza Hotel in West Hollywood. This West Hollywood hotel is the perfect base for a visit to Los Angeles and all it has to offer, especially the nearby areas of Beverly Hills and Hollywood. We provide our guests with all the amenities they need for a relaxing and enjoyable stay, which earned us a 2015 TripAdvisor Certificate of Excellence for our efforts. Among the things that set us apart is cable television including HBO®, free Wi-Fi, electric car charging stations, and a complimentary hot American buffet breakfast with scrambled eggs, bacon, sausage, English muffins and so much more. Our suites also offer whirlpool hot tubs and combined with our heated pool, exercise facility and gorgeous furnishings, it's no wonder that guests at our West Hollywood hotel leave with great memories to last a lifetime. Being on Sunset Boulevard, we put you close to everything you need. Bringing the family and looking for all-ages fun? Our hotel is near Universal Studios® and just minutes from amusement parks, museums, boutiques, famous landmarks and local beaches. Get discounted tickets to Universal Studios, Disneyland® Resort, and city and star home tours. Or visit the Hollywood Stars Walk of Fame and Grauman's Chinese Theater. Also close by are the J. Paul Getty Museum, Farmers Market, Los Angeles County Museum of Arts and only 10 miles from Los Angeles International Airport (LAX). Those traveling for business will enjoy this Los Angeles hotel's proximity to Cedar Sinai, UCLA Medical Center and the Hollywood Bowl. If live music and nightlife are more your speed, you couldn't ask for a better location than the one our Sunset Strip hotel boasts. The Roxy, Viper Room, Whisky a Go Go, Key Club and Troubadour are among the world-famous nightclubs nearby. Book your trip to the Best Western Plus Sunset Plaza Hotel in Hollywood today and see the best of Los Angeles.

Best Western Plus

Sunset Plaza Hotel

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Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 2269 guest reviews
NOTE ISSUED
Excellent
1156
Very Good
827
Average
191
Poor
66
Terrible
29
REFER TO NOTICE
Business Business
133
Couples Couples
738
Family Family
798
Friends getaway Friends getaway
327
Solo travel Solo travel
76
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Hidden Gem"

5
14/10/2018

I stayed a week at the Best Western Sunset Plaza Hotel and was very pleased with this hidden gem conveniently located near all major attractions. The hotel is smaller so you aren't going to have restaurant/bar, but the hotel has lovely french country decor, the pool and courtyard are beautiful and it's a great value. The accommodations were very clean, easy to use room safe, plenty of extra towels, comfortable bedding and the remote control was even cleaned daily. I had several questions during my stay and the front desk staff were always helpful, assisted me with my luggage and offered restaurant and entertainment recommendations. I cannot say enough about the front desk staff Albert, Dalton, Felipe, Jessy, Nikki and Paola all of which I knew by the end of my stay. Furthermore, the maintenance, housekeeping, and breakfast staff were always hard at work and super friendly. If you want a nice, clean and friendly hotel that won't break the bank the Best Western Sunset Plaza Hotel is a hidden gem!

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you for your wonderful remarks about your experience here and how much you enjoyed your stay. We hope to see you again soon.

"Mr"

5
14/10/2018

Sunset Plaza Hotel/ Best Western Plus is the surprise in West Hollywood - located in the heart of of the West Hollywood it had everything one wanted in a hotel and at great prices. Clean-nice rooms-good breakfast and most of all a wonderful team of staff that can't do enough for you. Kudos to Nikki and Paola at the desk who helped our last day's visit go smoothly. All the desk personnel were wonderful from check in throughout our visit. The pool area was nice as well

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you Mr. Lee for taking the time to share your thoughts about your recent stay with us. We hope to have you stay with us again soon.

"Excellent hotel!!"

5
11/10/2018

We have just finished a 3 night stay here and this hotel is fantastic! The rooms was immaculate and cleaned thoroughly each day. The pool area is just beautiful for swimming and relaxing. The location is fantastic and we only needed short Uber rides to get around. There are also restaurants within walking distance (including a Starbucks for coffee). The reception staff were absolutely amazing - especially Carlos and Paula - they were so helpful with any requests and questions. Will definitely stay here when next in LA!

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you Sarah for your wonderful comments regarding yous stay. We appreciate your feedback and hope to welcome you back again soon.

"Great Place to Stay"

5
08/10/2018

We stayed 2 nights in this friendly clean and well located property. The FOH staff and Breakfast staff were very efficient and friendly always helpful in answering any questions and advising options. Great breakfast spread. Very convenient to eating places.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you Fae for taking the time to tell us about your experience at our hotel. We are so happy to hear you enjoyed your stay with us and we look forward to your next visit.

"Friendly hotel"

5
07/10/2018

We stayed at the hotel september. When we arrived we were checking in and i asked if they had any suites we could upgrade to, because it was my birthday while i was there they upgraded us free of charge! Our suite was at the end of the block so we had a pool view from one side of the balcony and a wonderful view of LA from the other side. The room was very comfortable with a king bed. It had a coffee maker, fridge, iron, ironing board, hair dryer and a large safe. There was plenty of storage room, a desk and 2 arm chairs. The bathroom had his and hers wash basins shower and whirlpool bath!!! Breakfast was included in the price which had every thing you would need for breakfast. The staff were very friendly and helpful. Over the road from the hotel is a great bar called the saddle ranch where you can get food delivered from straight to the hotel. The hop on hop off bus stops just down from the hotel out side the comedy club so the location is very good. We used Ubers a lot which were very cheap to use.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you for your wonderful remarks about your experience at the Sunset Plaza Hotel and how much you enjoyed your stay. We try our hardest to make every experience a truly memorable one for every guest and we are happy with succeeded with you. We hope to see you again soon.

"Pleasant Hotel, well situated"

3
27/09/2018

We stayed for three nights to explore the delights of LA. We were late checking in due to being delayed and were given a room on the third floor facing a tall wall The wall was literally a foot or so out of the window so the room was very dark. This is because the hotel is built on a slope. The room its self was clean with a comfortable bed and nice sized bathroom. There is a hairdryer , coffee machine and fridge in the room. Breakfast is provided, with several hot dishes , fresh made waffles, cereal, pastries etc. Plenty to fill you up in the morning, but what is with the paper plates and plastic knives and forks...in a hotel! ...not really acceptable. The reception staff were all very helpful, and they got us booked on a tour with a man called Ceaser who was wonderful..we recommend him. The pool area was very nice for a bit of a relax in the afternoon.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you for sharing your experience with us. We are happy to hear you had a pleasant stay and enjoyed our complimentary in-room amenities and our free hot buffet breakfast. We hope to welcome you back again for your second visit.

"AWSOME!!"

5
26/09/2018

I had a great stay! The best place to enjoy L.A. and areas. The team is wonderful (front desk, pool, housekeepers). Very well located on Sunset Blvd with a relaxing pool. I f you have any request, just ask for Brenda or Sonia they always do their best to make your stay very comfortable.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you for sharing your wonderful experience at the Sunset Plaza Hotel. Its always a pleasure having you as our guest.

"In the heart of Hollywood!"

5
19/09/2018

The beautiful hotel is a must visit when in West Hollywood. It is in a very trendy area. The staff at the hotel are very helpful with tour guide information. We had breakfast at the hotel and it was very pleasant. The hotel is just how the professional pictures portray it. Cant wait to visit again - would definitely stay here..

"Great hotel at a great price!"

5
17/09/2018

It's pretty expensive to stay in this area of town if you want a decent place. This hotel was a great price for a great experience. Check in/out was very easy, breakfast had something for everyone, pool area was very nice, easy Lyft/Uber service. The hotel felt safe, and even in close proximity to the pool, it wasn't noisy. Overall great experience. Coffee was available all day outside the breakfast room! We had a two-queen bed room with fridge and microwave. Plenty of space for 4 people. Nice large tub big enough for two people. Would have been nice to have double sinks, but that is my only complaint of the room.Would definitely stay here again. They have a great suite option for larger groups which we had considered for our group, that is an excellent value.Service was quick and courteous. I didn't give it an excellent rating because it wasn't as welcoming as most places I've stayed. They answered questions but didn't make any recommendations or share any additional info or even pleasantries as most places I've stayed. But they did their job, just didn't feel that above and beyond experience. Still highly recommend!

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you so much for sharing your experience at the Sunset Plaza Hotel. We appreciate your feedback and are so pleased to know your stay was memorable. We look forward to welcoming you back again soon.

"My go-to place on the Sunset Strip!"

5
08/09/2018

Full breakfast included with stay, covered parking reasonably priced and readily available, superb location, beautiful pool area, exceptionally friendly staff - at all levels, grab-n-go apples always available in the lobby, very thorough and efficient housekeeping staff! Although the place is a bit dated when compared to the other new hip spots on Sunset, know that it is very clean, very well maintained, and generally more suited for a very subdued, relaxing trip. Also extremely family friendly.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you so much for taking the time to write about your stay with us. We are very happy to hear you had the chance to truly enjoy our warm hospitality. We look forward to your future stay.

"Great hotel, great location"

5
27/08/2018

We just stayed at the hotel, and it was just fantastic. Great location, fantastic room with a king size bed, and beautiful pool. Would stay here again next time in LA. It had a laundry too which is a must when you are travelling, washing machines and very quick clothes dryers. The hotel team were so helpful too. A 10put of 10, take a bow Best Western

"Hidden Gem"

5
27/08/2018

Amazing oasis...on Sunset Blvd. The pool courtyard is an oasis and hard to believe the busy street with all of the action is just steps away. The complimentary breakfast is a nice bonus! The hotel's parking is the least expensive in the area. We stayed and took Uber to the Hollywood Bowl and back - it was perfect!!!

"Best in West Hollywood"

5
18/08/2018

Firstly the rates we received for our two stays on our holiday were fantastic. Secondly having a room ready on our arrival from Australia on July 9 was terrific. particularly with our two girls (3 year old, and 1) who were over tired from the long flight. Brenda, the Operations Manager has assisted us on the past two occasions we have stayed, and she has been a great help to us. We would like to pass on our gratitude to two staff who work the front desk. Dalton and another young man (we missed his name) who checked us in for our two stays. They were most helpful, interacted with both our daughters every time they saw them and remembered us when we came back for our second stay. Just a little thing that made our time even more enjoyable. They also assisted with our bags as both times we stayed on the 3rd floor so the steps posed as an obstacle with bags and strollers. Finally my 3 year old loved the pool and claims it to be one of the highlights of her holiday!

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you Tahnee for taking the time to recognize our staff who helped make your stay fantastic. We try our hardest to make every experience a truly memorable one for each guest. Thank you again. We look forward to your next visit with us.

"Location is good"

3
16/08/2018

This hotel is located at sunset strip, where most celebrities dine. Its very close to the buzzing restaurant life and you might spot a famous person. The hotel itself has rooms that are facing the high wall, avoid those. They are dark and depressing. Ask for a pool facing room! Beakfast is not great but they make best waffles. Its located closer to hop on hop off bus and very easy to get by, using hop on hop off. The staff is helpful and will advice on the tours to take. Overall nice hotel.

"Best Priced in West Hollywood - As good as it looks"

5
14/08/2018

This is a great area that only has only 4 hotels & this is the best priced. Pool is salt water & fantastic. Have the complimentary hardy breakfast pool side. The rooms are so comfortable too. We felt very comfortable walk around even late at night.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you Kathlene for you review. We offer plenty of complimentary amenities from our hot American Buffet Breakfast to high speed fiber WiFi, refrigerator, coffeemaker, cribs, welcome toys and more without any extra fees . Our goal is to ensure each guests enjoys their stay at the Sunset Plaza Hotel in West Hollywood. Thank you again for making us your hotel of choice when visiting West Hollywood.

"The Comedy store and more."

5
14/08/2018

The place was clean and comfortable. We stayed here to be close to the comedy store (right across the street) and Hollywood stars walk of fame (less then $4 Uber). Everything was safe for us so if we were trying to see a show at the comedy store again we would stay here again.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you Paul for your review. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon.

"Amazing stay in West Hollywood"

5
13/08/2018

I just got back from a three day stay at this hotel and all I can say is wow! My room was nothing short of perfect with a gorgeous pool side view. The hotel gives you a European feel with the way it's beautifully decorated. The service is efficient and the staff is so friendly. My room was made up properly each day. Also, the location could not be better - you are right on Sunset Boulevard surrounded by restaurants and shopping. I will stay here again when I come back to California! Thank you!

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you Sandra for taking the time to share your thoughts about your recent stay with us. We are very happy to hear you enjoyed your stay hope to welcome you back again soon.

"Caring, considerate and comfortable"

5
13/08/2018

I had to relocate several people due to an apartment fire. All the staff, from check-in on down, were caring, considerate, professional and extremely helpful. The whole process was seamless. All my tenants were treated with respect and understanding. The rooms were clean and comfortable throughout. While handling my tenants I had a chance to see how the staff handled other guests. Very impressive!

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you very much for your review. We were happy to assist you in accommodating your relocated apartment tenants. It was a pleasure having them stay with us.

"Good Value in WeHo"

4
06/08/2018

I chose to stay at this hotel because it represented good value for money, had good reviews, and is located where I wanted to be. This hotel is not luxurious, but it is clean and comfortable, has a nice pool, includes breakfast, has free wifi, and fantastic staff who are always willing to help. I would recommend requesting a room that is not on the Sunset Blvd side (front of the hotel) because the traffic is non-stop all night. We asked to change our room after the first night because of this, and were moved to a new room without any hesitation. Aside from the traffic noise, there are lots of places to eat nearby, and the Comedy Store is right across the street. Overall, we were satisfied with our stay at this hotel.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
We appreciate your review and are happy to hear you had a chance to experience our warm hospitality. The goal of each staff member is to provide personalized service and to meet the individual needs of our guests. On behalf of our entire team, thank you and we hope to welcome you back soon.

"No way is this a Best Western!"

5
05/08/2018

Absolutely beautiful hotel, right on Sunset Strip. Great neighborhood, felt very safe taking my daily run(lots of residential areas just down the street) Lobby is lovely with a large marble fireplace. Our room was plenty big and opened up to a gorgeous courtyard with the pool, all landscaped with palms and bouganvilla. The pool was even heated. The included upgraded continental breakfast was pretty good(with make your own waffles, eggs, chorizo sausage) but the room is fairly small. It's also right across the street from the Saddle Ranch restaurant which is a great steakhouse.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you for taking the time to write your review. It was our pleasure to have you as our guest and we look forward to welcoming you back again soon.

"Charming & Comfortable Sunset Plaza BW Hotel!!"

5
03/08/2018

This is a beautiful, cozy, and charming hotel! My room, just steps from the pool terrace, was clean, neat, spacious, quiet and comfortable. It included a firm king size bed, easy chair with ottoman that fits underneath, writing desk, large TV, microwave and refrigerator. The air conditioning quickly cooled the room and was easy to control. The thick drapes block unwanted light and heat. The well maintained Spanish mission style pool terrace features vines, potted plants and bougainvillea. The welcoming 3rd floor breakfast room has a European feel and views of Sunset Boulevard. There is a quiet, well equipped business center on the second floor. Carlos and Nikki at the Front Desk were very attentive, resolved questions promptly and gave sound dining and transportation recommendations. No mystery charges. The style, music and ambience subtly evoke the Golden Age of Hollywood with dark wood, beveled windows and marble. Although an LAX to Hotel shuttle service would be most welcome, the cab stand and push button signal crosswalk are directly in front of the entrance. Nice restaurants in area.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you William for sharing your experience at the Best Western Plus Sunset Plaza Hotel. It was a pleasure to read your review. We are so happy to hear you enjoyed your stay with us. We try our hardest to make every experience a truly memorable on for every guest and are happy to know we succeeded with you. We hope to see you again soon so we can make your next stay a memorable one too!

"Worst visit"

1
02/08/2018

Worst hotel ever! I've used Best Western for my travels for over 10 years and never had a bad experience until I visited the West Hollywood location on sunset. The manager or receptions Frank was absolutely rude and ignorant. We had reservations and were simply checking in so we parked out front and this guy named frank came running at us saying we can't park here and made a big scene until he figured out we had a room booked. My kids were frightened from his tone and gestures. The stay after that started horribly we weren't getting any customer service at all. Every time we would call for room service we would either be put on a long hold or no response. Would definitely not recommend this place until they change their staff. The only nicest person was the maintenance/janitor guy. I should've booked room at the Andaz hotel instead.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
We are sorry that we let you and your family down. Each of our staff members strive to provide excellent service and we apologize for not meeting your expectations. Adjacent to our Registration Zone is a public bus stop which our staff was trying to move you away from and avoid a $300.00 ticket. We hope to have another opportunity to have you as our guests.

"Reasonable Hotel"

4
31/07/2018

Visited LA on holiday and stayed at the Best Western Sunset Plaza. The hotel is well located. We caught Uber's to many of the cities attractions which was relatively inexpensive. The hotel has a laundry room but unfortunately the coin machine was out of operation while we were there. Free breakfast was a positive.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you Johnny for taking the time to write about your experience. We look forward to your next visit.

"We loved our stay at this Boutique Hotel "

5
29/07/2018

If you're looking for a lovely Boutique Hotel in Hollywood then this is the place to stay at! The staff were always friendly and when l checked in l asked for a view of the pool which was just amazing. Our room was gorgeous, the beds super comfortable and soft, the room was large and had a fridge, coffee maker and area to eat. The bathroom was quite large and was always clean. The housemaids made up our room every day and was wonderful just to come back and relax looking out our window of our gorgeous view of the pool area. Breakfast was included in our stay and we loved the homemade waffles hot Breakfast Daily. Thank you for making our stay an enjoyable one and we would definitely recommend this place to others who are thinking of staying in West Hollywood

"Great for families, terrific pool area"

4
28/07/2018

Our room, one of the less expensive, was a bit small but they get all the details right: lots of hangers, reading lights next to bed!, good bed, lots of decent towels, full, hot breakfast buffet, friendly staff, AC works well, reading chair with footstool, safe in room, underground parking. With kids, I would book a room opening to the pool. For others, ask for the top floor overlooking the pool. Some rooms have French doors and tiny balconies. Good location. Good value.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you for letting others know abour your great stay. It was a pleasure having you as a guest and we hope to welcome you back soon.

"sunset bol"

5
24/07/2018

we arrived and got a nice room with pool view reception area nice and air con nice and cool pool area was great nice sunbeds and chairs and tables in a shaded area. Breakfast was served on floor three and four with a good selection of goods to tuck into, all staff in this hotel very friendly.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you Michael for sharing your experience at the Best Western Sunset Plaza Hotel. We are happy to hear you enjoyed your stay with us and we hope to welcome you back soon.

"good location.good hotel"

4
22/07/2018

walked in off street and booked a room for 2 adults and 2 kids. paid 300. a bit pricey . we were pleasently surprised by the family room , big and large bathroom. area a bit quiet uber 5$ to hollywood. A big bar restaurant across street ,didnt eat there but had beer at $11 70 a pint , pool area was quiet clean well appointed. breakfast was adequate. overall a good experience

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you Denis for taking the time to write your review. We are delighted to hear you enjoyed your family vacation with us. We offer plenty of complimentary amenities from our hot American Buffet Breakfast to high speed fiber Wi-fi, cribs, welcome toys and more to ensure you and your family have a comfortable and enjoyable stay. We look forward to welcoming you back again soon.

"LA Trip"

5
19/07/2018

We stayed in this hotel for 3 nights and we thoroughly enjoyed our stay. The room was very comfortable and the breakfast was really good with excellent choices. There was tea and coffee available 24/7 The pool was perfect and the staff were extremely friendly and helpful. it was close to transport into downtown LA. Would definitely recommend this hotel for a trip to LA

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you Karen for your review. It was a pleasure to have you as our guest.

"Best Western on Sunset Blvd."

2
18/07/2018

No housekeeping services for two days! This hotel costs way too much for what you get. The trash piled up in the room and the coffee for the coffee machine did not get replenished. We had to go out for coffee in the morning! I paid over $750.00 for two nights.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
We are deeply sorry to hear that you did not enjoy your visit. Our staff provides housekeeping services daily when there is no Do Not Disturb sign on the door. We are happy to replenish your coffee without providing full service if you prefer. Just let us know. Please reach out to us on your next visit so we can try to honor your requests. We hope you will give us another opportunity to accommodate you on your visit to West Hollywood.

"perfect place for anniversary celeb"

5
17/07/2018

Hotel desk manager/staff Nikki provided an amazing 30th anniversary stay for us. (June 27-28 2018). Beautiful & quiet room opening up to pool & courtyard. Complimentary bottle of nice white wine (which we enjoyed in the courtyard with another couple :)). Nikki provided efficient and GRACIOUS customer service. Room & bedding & bathroom lovely & clean. Second stay here (brought GFs for fun weekend away) and will definitely do this again. This is our first choice lodging whenever we visit west los angeles.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you for your wonderful review. It was a pleasure having you stay with us for such a special celebration. We hope to see you soon.

"Quant in the middle of Hollywood "

4
16/07/2018

Very cute and quant property. Check in was efficient and staff friendly. Our room was at street level and was very quiet given the traffic that passes by. Bed was comfy but very small rooms. There was not enough room to open two bags at a time. Free breakfast was Ok but dining rooms were tiny for the amount of guests. They did however offer breakfast over many hours to help with that. The pool area is gorgeous and was a nice place to relax after all the action of the day. Great Chop house restaurant and bull riding just over the road for entertainment.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you for taking the time to let others know about your stay with us. Were happy to hear that you enjoyed your stay and we look forward to your next visit.

"Small, cozy, excellent location"

5
15/07/2018

Stayed for 3 nights for an event at UCLA. I love this place. The center of the hotel is a courtyard with a pool. It's lovely. It's a very European feel. The service is very efficient - our room was made up properly everyday. The breakfast is really one of the best I've seen at a Best Western. Plus there are restaurants within walking distance. I definitely plan to stay here again.

"Weekend in LA"

5
09/07/2018

We stayed here two years ago, so obviously we liked it. This time around we liked it just as much. Our first room was a corner room with a small window sort of over looking the pool.I found it rather dark, so requested something else. We were then given a room on the top floor facing Sunset. Thought the traffic might bother us while sleeping, but that wasn't the case at all. Hop on hop off bus stop is just across the street from hotel and there is a good, but busy restaurant also across the street.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
It was a pleasure having you return to stay with us.Our Sunset View rooms are double glassed to ensure a restful sleep and a vibrant view of the Sunset Strip. We look forward to your third visit.

"Clean, spacious and staff fantastic "

4
09/07/2018

This is the first Best Western I have stayed at. Rooms were spacious and clean. Staff were very helpful. The most unusual thing was the use of paper plates and plastic utensils for breakfast. This let the hotel down a bit here in my view. Otherwise stay was pleasant.

"Best place to stay!"

5
07/07/2018

Without doubt one of my favorite hotels whenever I visit the Sunset Strip! Upon our arrival we were warmly welcomed by the staff and general manager. Thank you for your hospitality Sunset Plaza Hotel!!!

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you for your review. We hope to see you again soon.

"Above and beyond for a Best Western"

5
04/07/2018

I have no negative things to say about this hotel. It was hard to find an affordable hotel in LA with 2 queen beds so we were very happy to find this one. Great location, beautiful pool area, comfortable beds, self-parking is conveniently beneath the hotel. I'm picky about having a quiet hotel and this fit the bill. We were on the third floor overlooking the pool so that helped. Breakfast was crowded so go either on the earlier or later side. The gym is small but I had no trouble with having to wait for a treadmill or elliptical. I'd stay here again.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you for taking the time to write about your experience with us, We are happy to hear you enjoyed your stay and we look forward to your next visit.

"Great experience"

4
02/07/2018

Stayed for 4 nights and the hotel was amazing. The room was very clean and big enough for four adults and we were facing the courtyard with the pool. Staff was very helpful especially the two ladies who worked the breakfast every morning. Breakfast had lots of great and yummy options, and the fact that there were two breakfast spots was very convenient. The location was amazing, safe, and very close to lots of attractions.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you Jabri for sharing your experience at the Best Western Sunset Plaza Hotel. We appreciate your feedback and are pleased to hear you enjoyed our free hot buffet breakfast. Our staff works hard to consistently deliver superior customer service. It would be our pleasure to accommodate you on your next visit to West Hollywood.

"Hidden gem on the Sunset Strip"

5
25/06/2018

Stayed here three nights while touring LA and Hollywood. The hotel is right on the Sunset Strip in easy walking distance to restaurants, bars and clubs. Had a car and it was easy to get to Hollywood attractions, Beverly Hills, and downtown LA. The hotel has a quirky layout, but the rooms are nice, clean, and quiet. The pool and pool area are very nice. Parking was $18 a night in the garage beneath the hotel which seems reasonable for the area. There is a guest laundry which was useful as LA was the middle stop of our trip. The staff was very attentive and helpful. Would stay there again when visiting Hollywood.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you so much for taking the time to write about your stay with us. We are very happy to hear you had the chance to truly enjoy our warm hospitality. We try our hardest to make every experience a memorable one for every guest. We hope to see you again soon so we can make your next stay a memorable one too.

"Birthday celebration to Andrea Bocelli concert"

5
23/06/2018

What a pleasant and most wonderful experience we had. I was there to celebrate my friend's birthday to Andrea Bocelli concert at the Hollywood Bowl. A special thanks to our receptionist Niki for acommodating us and giving a wonderful and most friendly experience. A friendly environment and a very cute and peaceful place. so beautiful! When you are in the property it doesnt feel like you are in a big city. It is so quite and pleasant.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you so much for taking the time to share your thoughts about your recent stay with us. The Sunset Plaza Hotel is are a popular choice for guests visiting the Hollywood Bowl and the Hollywood Walk of Fame. We are happy to hear your enjoyed your stay and we look forward to your next visit.

"Excellent "

5
19/06/2018

What can I say great hotel location perfect coffee available all day great breakfast available 7-11 expect for some very greedy children one in particular pool great reminds me of old holly wood room perfect kept spotless every day hats off to the management and staff of this hotel

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you for your review. We offer plenty of complimentary amenities from our Hot American Buffet Breakfast, in room coffeemaker, refrigerator, and safe. Everything to help make your stay comfortable and enjoyable. It would be our pleasure to accommodate your next visit to West Hollywood.

"THE place to stay!!"

5
18/06/2018

On a family trip to L.A. to get away and sort of celebrate the end of middle school for my daughter. The hotel staff were all so pleasant and very accommodating when I had requested a change of room overlooking the pool. I know that isn't always possible and I am very grateful to the gentleman at the desk that checked us in. We LOVED the room and the beautiful pool courtyard!! Breakfast was perfect. It is centrally located with tons of things to do. We signed up for the hop on bus on our third day, perfect place to catch it. Highly recommend the lovely Sunset Plaza!

"Peace, quiet and beauty in the midst of a frenetic city"

5
18/06/2018

I don't usually review chain hotels because.....why? I've stayed in five stars and low stars, and after awhile they all look the same. This hotel is an exception for two reasons: The lovely courtyard with its pool that is magical IF you get a room that overlooks the courtyard. It has old-fashioned windows that open over bougainvillea that make you think you're all alone in a tropical retreat. You can hear the sounds of summer in your room when children are playing in the pool, eat your meals under the arbor full of bougainvillea and really be on vacation despite the chaos outside. The hotel also has the basics that require the 90%-100% rating of five dots: Clean rooms, plenty of hot water with good water pressure, comfortable beds, free wifi that worked (I have a bee in my bonnet about hotels that charge for wifi), decent breakfast food included in the price (it's food, so don't expect cuisine), effective guest washers/dryers (you don't have to keep plugging the dryer) and very, very helpful and friendly staff. I want to give a special thanks to Carlos Morgan. I had only booked three nights and for long and boring reasons decided to stay 10 days, but that took us over the Pride Parade and the hotel was sold out the night before. Carlos figured out a way for us to remain in the room even though it was a last minute decision to extend our stay. There are rooms that face the city rather than the courtyard, and my guess is that I wouldn't be writing this if we had faced away from the courtyard. But even so, it's a good Best Western and the courtyard (even if you don't face it) made it much nicer than the $$$$$ Mondrian next door. After all, a hotel room is just a hotel room.

"Hotel review"

5
14/06/2018

Such a lovely hotel with spacious rooms. A beautiful environment around the pool makes for a great place to relax and unwind. Close to some great restaurants and a nice spot to walk around. The daily breakfast were delicious and the staff friendly and helpful.

"Cracking place to stay"

5
14/06/2018

The location is spot on. Pub Restaurant out front, and walking distance to loads of other places. Big comfortable rooms, with a lovely pool area located in a court yard style place, making it kind os private to the hotel only. We had an issue with load people above us one night, and the help we received was first class. Breakfast was brilliant too.

"A perfect stay"

5
09/06/2018

We stayed four nights here and found it to be excellent.The rooms were neat and clean and linen spotless.The beds were comfortable and sleep was good.The location of the hotel is great..the tour buses are across the street and eateries nearby.Though well located on the main road the noise factor is zero.The buffet breakfast has a big spread and day long dispenser for coffee tea are a big plus. We enjoyed a real comfortable stay in this hotel and definitely recommend it .

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you for letting others know how much you enoyed your stay at the Sunset Plaza Hotel. We hope to see you again soon.

"Great Stay"

5
07/06/2018

This is the first time hear chexk in was 2pm but we arrived early in the morning at 7am and we were able to chek in straight away. our king size room was perfect clean tidy and with a massive spa bath. Loved the continental breakfast such a great variety. From 5.30 to 10am gives you plenty of time. Staff were all friendly and helpful.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you Leann for your wonderful review. I'm happy to hear we could check you in early. We keep our breakfast rooms open from 7am to 11am so everyone could enjoy their breakfast on their own time. We hope to welcome you back soon.

"Trevor's Review"

5
06/06/2018

We regularly stay at this hotel, the staff are all exceptionally friendly and the manager Carlos Morgan goes out of his way to help at all times. We have booked to go back in January 2019 and are really looking forward to staying there again.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
We appreciate you taking the time to let others know how much you enjoyed your stay at the Sunset Plaza Hotel. Our entire staff is happy to hear that we exceeded your expectations and we look forward to accommodating you again in January

"Great Time"

5
05/06/2018

I have been to this hotel multiple times and it has been amazing! The hotel and staff are remarkable! We stayed in the two bedroom suit and it fit us perfectly and a great amount of space. I would recommend to anyone who's traveling to West Hollywood to stay at the Sunset Plaza!

"Perfect!"

5
04/06/2018

Amazing hotel with the most helpful and kindness staff I've ever met. It is very clean, smells lovely, warm welcoming lobby and very good breakfast for everyone in your room included. Beds in our 2 queen room were really comfortable and seemed new. Tea and coffee complimentary all day and night. We really couldn't fault it in any way.

"GREAT STAY!!!"

5
31/05/2018

We always stay at BW as we travel the country and NEVER have a bad experience. This time we stayed at the BWP in Sunset Plaza Hollywood, CA. And our experience was over the top. From guest services to the incredible breakfast we had. The place is really clean and they definitely have the best pillows in the world. Thank you BW for making another one of or journeys so memorable. See you again soon. Rob & Kayla Murray Mission Viejo, CA. (Member for 6 years and always will be)

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you Rob and Kayla for your wonderful review. We are happy to hear you enjoyed our free hot buffet breakfast and our other amenities. Its always a pleasure having you both as our guests. We look forward to welcoming you back soon.

"Good value for the money, great gardening, European ambiance"

4
30/05/2018

Arrived on the Saturday of memorial weekend with my 3 kids. The gardening and the architecture of the building gave it a European feel. The staff is friendly and the pool is heated. Breakfast was avarage.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you Yuval for your review. We are delighted to hear you enjoyed your family vacation with us. We offer plenty of complimentary amenities from our Hot American Buffet Breakfast to high speed Wi-fi, cribs, welcome toys and more to ensure you and your little ones have a comfortable and enjoyable getaway. We look forward to welcoming you back soon!

"Great hotel & location!"

5
28/05/2018

I stayed a week with two friends and it was great. The location was very convenient as we could walk to different places for dinner and also to the Comedy Store and Laugh Factory. The staff was very nice and helpful. The room was clean and comfortable. The hot daily breakfast was a great bonus. We would definitely stay here again.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
We appreciate you taking the time to let others know how much you enjoyed your stay with us. We hope to see you again soon.

"Prime location to see everything Hollywood has to offer"

4
28/05/2018

The hotel location was excellent. The room was very clean. The breakfast was free so I can't complain much about that. Based on pictures I saw when I was booking I thought there would be a better View from the suite but there was only an obstructed view of the pool.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
We are happy to hear you enjoyed our complimentary hot buffet breakfast and central location. We have a variety of rooms such as Balcony Suites and Family Suites in different locations of the hotel. Please let us know your preference on your next visit so we can have the opportunity to accommodate your request. We hope to see you again soon.

"Pleasant Stay"

5
26/05/2018

Enjoyed our stay here. Very picturesque and conveniently located. Beautiful bougainvilleas everywhere. Great breakfast. Had a leaky faucet in the bathroom. Told the front desk upon check out. I'm sure with their attention to detail, it was promptly fixed.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you for your review. The vibrant flowers bloom throughout the hotel year round. So no matter what time of year you visit, you will find us in colorful abundance. We hope to welcome you back soon.

"Very good stay in the middle of Hollywood"

5
19/05/2018

We had a great time staying at the best western. The pool area is great, the breakfast was okay too - the only thing that was not perfect were the noisy rooms. If you have someone getting up early above you, you will hear it.. The staff was very friendly. Thanks Carlos for making every wish possible!

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you for your review. We are happy to hear you enjoyed your stay.

"Lovely Hotel "

4
18/05/2018

Absolutely love your hotel, the room was huge , bed comfy and the pool outdoor area was quaint.. only one downside... please, for the love of God get some lovely crockery and cutlery.. disposable plates , cups ect.. really let your beautiful Hotel down

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you for your review. We will definitely consider your feedback and look forward to welcoming you back soon.

"A Great place to stay"

5
18/05/2018

Whenever I am in Los Angeles I stay at the Sunset Plaza Best Western Hotel,from the cordial and helpful staff to the well designed rooms and one of the most lush and beautiful pool areas in LA everything about this hotel is first.rate I'm checking in again this weekend and looking forward to another wonderful stay

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Its always a pleasure having you stay with us. We look forward to seeing you soon.

"5 stars"

5
18/05/2018

This is the nicest Best Western I have ever stayed. I cant say enough about the property and location. Its right in the middle of the action and its a great place to just walk around during the day and people watch. The neighborhood is amazing and there are a ton of entertainment options. The pool was great and the staff were really friendly to my kids and most people roll their eyes when they see kids coming.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Our entire staff is happy to hear that you enjoyed your stay with us. It was a pleasure having you as our guest.

"Great Stay. Great Location. Great Hotel."

5
14/05/2018

The Best Western Plus Sunset Plaza is a gem in the center of Sunset Boulevard. This quaint hotel is beautiful and easy which is a gift when traveling in Los Angeles. No high rise, elevator, trapped inside the walls at this hotel. You are free to roam out and about in the beautiful courtyard, outdoor balconies and open property. Parking was a breeze and access to busy Sunset Boulevard is right outside the lobby doors. We stayed in two rooms on the bottom floor with french style doors that open directly to the courtyard/swimming pool. It was awesome! We were able to go back and forth from room to room, jump in the pool, enjoy cocktails in the courtyard all with the ease of the amenity of our room right there. The room was great with a big television, nice restroom, microwave and refrigerator. Bed was comfortable. We could not have asked for anything better or more convenient.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you Kelly for your amazing review. We hope to see you again soon.

"GREAT choice for WeHo Hotel"

5
09/05/2018

My wife and I came to stay here on our honeymoon for two nights at the end of a trip down the California coast. At 10am the day we were supposed to check in, she asked me to see if the hotel did anything special for 'honeymooners'. At the drop of a hat, they put together a STUNNING complementary gift basket AND upgraded our room to a view by the pool. The staff was incredible, the pool was beautiful, and the location is perfect. Also, as fitness enthusiasts, I was pleasantly surprised to see them offer 'egg white and veggie patties' as an option for their breakfast, AND have a well equipped fitness center. We couldn't have been happier with the BW Sunset Plaza as our choice hotel!

"Great Stay!"

5
08/05/2018

First time in LA and this hotel was perfect location. Right in the middle of the Sunset Strip close to all the rock and roll bars you read about! Hotel staff was very friendly and helpful. Beautiful pool area and great breakfast spread every morning in two locations. Parking garage and a super clean all around hotel.

"Very quiet and comfortable"

5
01/05/2018

Property was better than we expected. In other words, the photos on the website are accurate. We stayed over a weekend and returned to our hotel late Saturday night, City was busy and loud, but our room was very quiet. Very clean and comfy too.

"Lovely hotel"

5
01/05/2018

The hotel was perfect, amazing location for West Hollywood. The staff were lovely and very helpful. The pool area is beautiful and the whole hotel very clean. I would love to stay here again, highly recommend. The WiFi was fast and reliable

"Italian Villa"

5
29/04/2018

This place gave me an Italian experience. The pool/courtyard was delightful. The windows from the rooms enhance the experience because the open out to the courtyard. Perfect location for The Comedy Store.

"Great hotel and well-positioned"

5
27/04/2018

We stayed at this hotel for 4 nights during our family visit to California. Really enjoyed our stay. The staff were friendly and helpful. We loved relaxing around the pool area. Would have liked to stay longer.

"Great stay!!!"

5
25/04/2018

Absolutely loved staying here for 4 nights which was not long enough! We had a room that led out onto pool area which was amazing and soooo pretty, the pool area was gorgeous with lots of beautiful flowers and a nice small pool with good poolside furniture kept spotless by the staff The staff were friendly and very accommodating, the WiFi was excellent, the free breakfast was very very good and the free coffee anytime at the lobby was so generous and great coffee!!! Excellent location by many good restaurants and bars with easy car parking, could go on and on about this place. We will DEFINITELY be returning thank you so much.

"Lovely hotel with beautiful pool area"

5
25/04/2018

Had a 3 night stay at this hotel as part of our family holiday in California. We were upgraded to a suite which exceeded our expectations - a big bedroom with 2 queen size beds, equally big living area and a good sized bathroom. The rooms were very clean and quiet. The pool area was peaceful and really pretty with lots of lovely flowers. Reception staff were very helpful with a special shout out to Teresa who arranged transport for us after a Lakers game and she was very helpful via email prior to our trip. Parking was easy and we always found a space. The only thing that could be improved would be the use of paper plates and cups for breakfast. Overall a brilliant hotel which I would recommend.

"very good"

4
24/04/2018

usually stay in santa monica but stayed here a few nights. great location of course near everything this city has to offer. but my favorite thing was the little outdoor area to sit in with great views over city. rooms ok , service good, very near a lot of restaurants and shops, and on bus route to downtown or santa monica

"% Stars from me! Excellent Hotel - strong location and welcoming stuff and ultra fast wifi!"

5
23/04/2018

Brilliant Hotel in a wonderful area. The wifi is fibre optic and is ultra fast! Complimentary breakfast was a great addition and wonderful choice. The Pool area was great and kept clean. Beds were comfy. Overall a very solid hotel. 5 stars from me!

"What a pleasant surprise!"

4
21/04/2018

I booked this hotel only because my friends were staying there for the L.A. part of our California trip. Checking in was easy, the hotel appeared clean and not so dated as others I've stayed in. The pool area was nice but could do with some more sun shades. The buffet breakfast was enjoyable and it was good to see more than one area to have it because that can sometimes get busy in the morning. My room was huge!!! And I happy to have a microwave in their too. The towel were lovely, thick and fresh. I have no complaints about the room at all. Overall this was great value for money. The only thing I do think could be considered is a reduction in the parking fees as I think it's somewhat inflated unnecessarily.

"Amazingg stay"

5
19/04/2018

Great location. Walking distance to good restaurants, night life and sight seeing. Very friendly staff. They rooms are clean. Recommend this hotel 100%. Overall the hotel was great and I would definitely return.

"Girls Trip to La La Land"

5
19/04/2018

The “Best Western” in WeHo is a great option! I went there for a trip with my two best friends and we all enjoyed our stay! Staff is friendly and helpful. Rooms are clean and well kept. The courtyard with the pool is beautiful with gorgeous Bougainvillea trees growing everywhere! I definitely recommend this hotel! Photo is of my view from the window!

"Sunset Best W is the Best!"

5
19/04/2018

Highly recommended BW on Sunset! After visiting other hotels in the area, we tried the BW Sunset this week. Nikki, the nicest professional, greeted us both with a warmly welcome making the rest of our hotel stay the BEST of the Rest! Clean, Comfy, welcoming atmosphere- this hotel has one of the Best pools in Vintage like design draped in Cali foliage blooming along the walkways and overhead. Relaxing pool side lunch. Our room had all of the creature comforts, was SOOO Clean, and everyone working was so helpful and courteous. Great breakfast complements of the hotel before heading out to the pool.

"Comfortable Place!"

5
18/04/2018

Spent a week her late February. Great hotel, very comfortable room, fantastic pool area which makes you forget you are on busy Sunset Blvd. Very convenient location. Breakfast which was included was fantastic. Eggs, bacon, waffles, fruit, cereal, etc. Works well because there is really not much you can walk to. Nice staff.

"Great stay!!"

5
10/04/2018

My wife and I had a great stay at the sunset plaza hotel in March. The staff was friendly and accommodating and the room was spacious and comfy with an amazing jacuzzi bathtub in the bathroom. We were visiting from NYC so the best part for us was the pool! The weather was sunny and in the the low 70's so being able to lay out and swim was perfect. Lastly, you can't beat the location. It's right on the strip and close to a lot of other great hotels and restaurants to eat and hang out. Highly recommend.

"Great Hotel, Great Location"

1
10/04/2018

This is a great hotel for traveling to Hollywood. The check in parking is right in front of the hotel. The parking garage is behind the hotel and very easy to find once you check in. The hotel is quiet; we had a second floor room and although we did hear the chairs from the balcony above us a couple of times at night, the rest of the hotel was quiet. We did not eat at the Saddle Ranch, which is right across the way, but we went just one block further to Cabo Cantina and had a great meal and great happy hour (2 for 1). My daughter is gluten intolerant, so the fajitas and corn tortillas were great for her. A great local place. Down the hill on Sunset Blvd at 8402 Sunset, I believe, was Hugo's restaurant; we stopped there for sorbet for my daughter which was great, but looking at the restaurant menu, we should have eaten there too. The entire menu is labeled with what is gluten free, what is vegan, what is nut free, what is vegetarian, etc. We visited Griffith Observatory to see the Hollywood sign; it does cost to park there on one side of the hill and in the lot ($4 per hour), and was very busy on a sunday. In Hollywood, for the walk of fame, etc we parked in a lot for the entire day for $20. There are several parking garages available nearby as well. Back to the hotel: the breakfast was plentiful; both the third floor and 4th floor were open; many choices, although for a gluten or dairy free person, not so much. If you ask, they have UDI's gluten free bread to make toast and the oatmeal is made with only water. There is usually a meat product as well, sausage, bacon, etc. The pool is gorgeous. The only negative comment, which I did not tell the staff about what the water pressue; it seemed low. But overall, as long as you don't need a fancy, new hotel, this is a vintage hotel with great charm.

"Amazing place!"

5
09/04/2018

The friendly service and beautiful rooms were beyond my expectations. They were very accommodating and made the entire stay stress free and relaxing! Super clean and great location in the city! 10/10 would recommend and would stay again.

"Amazing time!"

5
07/04/2018

Came out and stayed a night with a group of friends and have never experienced such comfort and accommodation! Great service, quick WiFi access, clean, etc. The beds in the executive suite are superb and the rain showers is to die for

"Thoroughly Impressed!!!"

5
06/04/2018

This hotel is everything I hoped for and more. It's located in a very nice location with a great view of the city. Our hotel room was very clean and tidy. The beds are super comfy, and even the carpet felt good to step on. The bathrooms include huge mirrors, as well as a 10x magnified mirror! I definitely plan on returning to this exact hotel next time I'm in the city. 10/10.

"Worth the price"

5
05/04/2018

Excellent hotel,clean,quite, and te staff is friendly . I would come back. Only little problem was that te bathroom door has a squeaky soun a little bit annoying. The pool was clean and well maintained

"Wonderful Hotel"

5
05/04/2018

This is a wonderful hotel. It is beautifully decorated on the outside and in the courtyard.The staff is very friendly and helpful. We had a suite room and it was very spacious and clean. The jacuzzi tub is impressive and the bathroom area in the suite was new and quite spacious. Pay for parking in a safe garage. Pool was heated and my girls loved swimming in it. Breakfast had good options and was a good way to start the day! This is a gem of a hotel and I would love to return!!

"Good location,reusable priced,"

4
04/04/2018

We stay for 3 nights the staff were friendly and very helpful. The help us book all or trips and made it very easy. Breakfast was included and was ok but they had paper plates and plastic cutlery which I found a bit strange but all in all was a good enjoyable stay

"Great hotel!"

5
30/03/2018

This hotel is lovely! Good customer service, you get free WiFi and breakfast for your stay and the pool area is lovely with towels provided as you enter the pool area. So far the best hotel we stayed which makes me excited about the upcoming stay in Best Western in Page AZ in a weeks time. I genuinely felt i wish I could stay here another day. The hotel building is old but has a lot of character and been upgraded as much as it could without losing the character. Breakfast has choice of hot stuff (eggs, sausage, potatoes etc.) and also cereals, pancakes, waffles. One thing we thought was odd that there are no cheeses or salami sort of continental breakfast but then again you have enough choice so no big deal. You have a coffee/tea available in rooms and a massive king bed in the room we stayed in(honestly I've never slept in a bed this big!) Location wise.. nothing is really close in LA and we used Lyft/ Lyft shared a lot (to Staples, Universal, Griffith Observatory..etc) and they were all under $20. In states better to use Lyft than Uber tbh it's cheaper most of the time. This hotel really raised the BW profile in my eyes, and must admit beats the Hilton we stayed before this in another city in states.

"Beautiful hotel in a brilliant spot!"

4
29/03/2018

My Wife and 2 adult Children and I spent 3 nights in a beautiful room. The hotel is in a brilliant spot, with lots of eating options close by. Close to public transport ( however we Ubered everywhere). Generous breakfast included. Very clean. Friendly helpful staff.

"Awesome Spot to Stay"

4
26/03/2018

This hotel was a pleasant surprise. We stayed here 2 nights on a weekend in March before heading over to Palm Desert for the week. The hotel is really beautiful. When you think of Best Western you think of the typical chain hotel look. They made this one unique and very nice. Yes it is old but that doesn't play a factor. Staff were all very helpful and nice. Breakfast was fantastic with pancakes on 4th floor and waffles on 3rd. Rooms were somewhat small but fine. Located right off the strip, it allows you to be out of the business a bit. We rented a car and drove. Parking was tight but doable. I'd stay here time and time again!

"Ideal Base for visiting LA"

4
26/03/2018

We flew into LA for a 3 night stay on route to San Diego reception staff excellent Breakfast all we could wish for paper plates didn't particularly bother us as we like to get out and about as much as possible ideally situated to visit Hollywood and Beverley Hills we walked back from Walk of Fame.

"Great place to stay"

4
26/03/2018

Hotel is beautiful. It is located centrally and easy to get to places in LA. Since the hotel is old the floors creak, but that is part of the charm. Better to be on the top floor due to this. The room was really nice although the bed was a little hard, but that is personal preference. Our room opened out onto the pool deck which was absolutely beautiful. We drove our truck so parking was a little difficult, but manageable. Staff was very nice

"Best Western Plus+++"

5
23/03/2018

My family primarily chooses to stay at Best Westerns, and we have reviewed many of them. This Best Western Plus is a beautiful hotel with exceptional service. My guess is that the owners are positioning it to complete with Best Western Premier hotels, which offer additional amenities such as a cocktail bar and high end linens. The property itself is better than 99% of other Best Westerns that we've visited, and we actually booked twice during the week since we liked it so much. The photos of the courtyard pool area do not do it justice. It is gorgeous. You will want to spend time out there by the pool. Try to reserve a room that faces in inner courtyard. The hotel windows are beautiful also, and it's really nice to open them and get the nice breeze to blow through. All of the standard items that you would expect were perfect for us. Room was lovely. Breakfast area was inviting and upscale. It was nice that they had Passion-orange-guava juice in addition to the typical orange. The breakfast could have been a little more upscale, but it was still good and we were happy with the options, including the eggs/potatoes/yogurt/granola. TV and Internet worked perfectly well in our rooms. Coin operated dryers were unfortunately needed due to the torrential rain that we got, but quickly dried our clothes out. The basement parking garages were helpful and easy to drive in/out and we always felt safe. We also felt that the rewards "welcome" was much appreciated and above and beyond what we normally receive at BW hotels. Noticed that there are 22 reviewers who left a "terrible" review. These must be jealous hotel owners ;-)

"Great staff"

4
19/03/2018

When we arrived with our 2 toddlers we were happy to hear we received an upgrade to a suite. The room was very nice, hotel was small but clean. The breakfast had a nice selection. It was walking distance to many restaurants on sunset blvd. As a family I don't think I'd come back to this area, not too much to do around here with small children. The pool looked nice but small.

"Surprising calm in bustling LA"

4
18/03/2018

Stayed one night recently for business. Excellent check-in service (I had to change cards at last minute, clerk switched with a smile and without missing a beat). Facility older but charming rather than run down. Room opened onto pool area which is comfortable, quiet and befitting a beach hotel. Room itself good size, included automated food service option. Two dinner options across the street. Breakfast well stocked, room large with comfortable seating. Would stay here again when in area.

"BEAUTIFUL HOTEL & SERVICE"

5
15/03/2018

Had the best time at Best Western Plus Sunset Plaza Hotel West Hollywood, best location, great rooms and A1 customer service from all staff. This Hotel is in the best position in West Hollywood, walking distance to all, food, shopping, buses... The rooms are great with a beautiful view of the Pool and bonus you get breakfast here. I would definitely recommend all here love every minute here.

"Good Room and location"

3
14/03/2018

Stayed for two nights - room was large and quiet, bathroom a bit old fashioned but plenty of towels and green policy in place for reusing towels and linen. The location seems pretty good. Have to say did not find staff particularly friendly or helpful and thought breakfast was dire. I had read about paper plates but really for this standard hotel that is awful. The hot food did not look appetising and a lot of the cereals were the highly coloured ones. Two ladies were topping things up and making waffles but really for a best western thought this was very disappointing

"Quaint + Family friendly "

5
13/03/2018

Our family of 4 stayed in a family room for 4 nights. The room was spacious with separate bedroom plus a kitchenette. Free breakfast was included and it was delicious, good selection and, most importantly, fresh! Every staff member we encountered were friendly and helpful. Great location - steak house & great burger bar across the road, Starbucks close by, Beverly Centre 5 mins away! We loved this place, too bad it wasn't warm enough to use the pool.

"Wonderful Hotel, Great Location, Super Nice & Very Helpful Staff, Very Clean! Beautiful Pool Area & Courtyard"

5
13/03/2018

We stayed for two nights and wish we could have stayed longer. The Staff was super helpful and very, very nice. We asked if we could move our room from the 3rd floor to the 1st floor so that we could have direct access to the pool deck, and the staff was very accommodating. The Pool Courtyard is just lovely and quiet, with beautiful Palms and Colorful Flowers everywhere. The location couldn't have been better, (right on Sunset Blvd), with walking distance to many restaurants and shops, However, just being in the Pool Courtyard made you feel like you were at a resort. The Rooms were quiet and very clean with fridge and microwave. Parking was safe and secure. The Breakfast Buffet was plentiful and delicious. We ate our breakfast out by the pool every morning and listened to the birds sweetly singing all around us. Would definitely stay there again.

"Return stay was as great as first time"

5
10/03/2018

We first stayed in this hotel in August 2012. On our return to Los Angeles, I was very happy to be able to book the Best Western Plus Sunset Plaza Hotel again, as we had been very pleased the first time. We were not disappointed. The staff was extremely helpful and pleasant, the room was clean, quiet, and excellent in every way. I would definitely book here again.

"Very nice Hotel, great location!"

5
08/03/2018

We stayed for 2 nights and would definitely stay here again. Comfortable bed, beautiful pool area, and great breakfast! Parking is very reasonable at 18.00 and hotel is in a nice location. We walked to the Jimmy Kimmel studio, about 2 miles away. Service was great, a very nice stay!

"Excellent stay"

5
07/03/2018

The room was extremely quiet, which is always my number 1 priority. I slept extremely well. The room was also very clean and comfortable. The pool feels like a little piece of heaven tucked away from the busy streets of LA. Wifi was free and fast, also very important to me. Staff was very friendly and breakfast was great. I will definitely stay here again on my next trips.

"Excellent choice "

5
06/03/2018

Our last night of LA trip we chose this hotel. No regrets at all. We had a ground floor room with doors out to the pool area. Hotel Is in a very well maintained historic building. Excellent rooms and given the location a fair price. Hotel staff extremely pleasant. Parking was available underneath the building at a non explorative rate! If you are planning on using the hotel and not just having a place to sleep then I would definitely recommend. We would book again in a heartbeat.

"Great hotel"

5
05/03/2018

This hotel was perfect. I have no complaints whatsoever. Friendly, attentive staff. Beautiful room with view over the pool/courtyard. The complimentary breakfast was excellent and location can't be beat. Walking distance to Hollywood Blvd and perfect spot to explore Sunset Strip. Would stay here again for sure.

"Clean and good location"

3
03/03/2018

Hotel was clean, almost a little too bleached as the bleach smell was really strong. Nice to have a microwave in the room and a decent sized fridge. Laundromat avaliable to use which was great. Signs up requesting reuse towels which we were happy to do but they were changed daily. Very basic breakfast and disposable plates and cutlery. Very helpful staff. Coming from Australia i was a bit concerned with the sign in the wardrobe that mentioned a list of possible health issues from chemicals used in the room... Good location.

"Nice Place Great Deal"

4
01/03/2018

Other than the free breakfast, this is unlike any Best Western I've seen. Next door to the beautiful Art Deco Sunset Tower the BWP offers almost the same amenities at half the price. The pool is the same size as that at the Tower. The rooms are lovely and well maintained and if you get # 309 or 321 you get the same view of downtown L.A. It's also across the street fro the Comedy Store. Great find!

"Nice Hotel"

4
23/02/2018

Room was a good size and very clean. Hotel has a pool right in the middle. I didn't think I'd care about having a poolside room but we got upgraded and it was nice to be able to just walk out to the pool area. The layout is a little odd with the reception on the 3rd floor and rooms on 1 & 2. Location was good. It was a 10-15 minute cab/Uber ride to most tourist sites and shorter to the Hollywood area. Lots of restaurants within walking distance and a decent steak & ribs place right across the street. Staff were all friendly and efficient. There was just one minor miscommunication about some late arriving luggage that was quickly rectified. Breakfast is the usual but decent. There are 2 breakfast rooms. The one on the 3rd floor was often much busier than the one on the 4th floor. They have a little gym and business centre.

"perfect hotel for 1 week holiday"

4
21/02/2018

Hotel location is great with resturants close by. Clean and good size rooms. We had a great view from the window of the courtyard pool. Staff helpful. Breakfast included, buffet style with fruit cerial yougurt toast waffles and bacon all available. 4th floor has restaurant with pancake machine for breakfast and is less crowded. Paper plates and plastic cutlery. wifi got used a lot by the kids.

"Couldn't have asked for more!"

5
20/02/2018

The only reason I would head back up that way would be to stay at the BW Plus on Sunset. Wasn't impressed by the surrounding area as the typical tourist stuff was disappointing. The hotel was not and exceeded all expectations. Awesome feel and amazing pool area. On top of all of that, the hotel was priced extremely well compared to alternatives in the area.

"The good and the bad"

3
19/02/2018

After reading all of the stellar reviews, perhaps my expectations were too high. This is not a bad hotel but certainly not great. Pros:friendly and accommodating staff, free breakfast - not fabulous, but it gets the job done, nice views. Cons: rooms are outdated, have a musty smell and ours wasn't very clean (hair in bathroom on arrival and it never got better). Location is decent, depending on what you want to do - overall functional.

"Very nice hotel, great staff, lots of amenities"

5
12/02/2018

Only complaint for me is we wanted to sleep with the windows open because the weather was great but there were people talking late at night and around 2am by pool and a group of ladies next to us were very loud.

"A Budget Priced Gem in the land of pretentious overpriced boutique hotels"

5
09/02/2018

I came to LA on business and was booked into a She she boutique hotel. My first turnoff was when the valet told me parking was $50 a night. Next my room was nice, but the bed was only so so and there were no counters or shelves to rest anything in the bathroom. In the morning I went down for breakfast. There was free coffee, but simple eggs were $20 a la carte. I'm not afraid to spend money and often stay in five star hotels, but this was a rip-off. So first thing I did after morning coffee was go online and I found the Best Western on Sunset. Hallelujah! It was the real deal and just right for me and provided a good deal for value. I highly recommend it.

"Great hotel in a nice area close to Hollywood walk of fame, universal studios, Beverly Hills, rodeo drive."

5
05/02/2018

Great hotel, clean rooms, great staff, good breakfast! Great value for your money! Restaurants all around, shopping etc. nice neighborhood, easy access to visit Santa Monica and Venice beach and downtown L.A.

"Courtyard with pool is a great retreat."

5
03/02/2018

We enjoyed our room that faced the beautiful courtyard with pool, especially since the windows could be opened to the fresh air and view. We enjoyed sitting near the pool as evening approached, enjoying the flowers and quiet. Our room also had a very small kitchen so it could be comfortable for a longer stay. The breakfast was adequate but nothing special.

"Not worth the money and poor service from the reception staff."

2
02/02/2018

If you look at my reviews you will see only good feedback as i don't feel comfortable saying things about businesses that have to put up with spiteful reviews. But for this hotel any positive reviews are probably polite. The breakfast staff are very good however the food is very average and served on paper plates. My experience of an issue with the reception staff was very poor and surprised me somewhat as on my travels around the the USA I have always felt I have received excellent service. This however was not up to the previous standards I would expect. Stay here if you must, but its not up to the standards you would expect from a good hotel.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
We are sorry to hear that you did not enjoy your stay with us. We hope you will give us another opportunity to accommodate you on your visit to West Hollywood.

"Classic Feel, Well-Located, Relaxing"

4
30/01/2018

This Best Western is well located on the Sunset Strip, and has a classic Hollywood feel. Rooms are located around a central courtyard with a pool that's open on one side, letting the sun stream in. We had a room with French doors that open onto the pool area, which was lovely, but not many rooms offer this, so look carefully at what you are booking. The room was large with a big bathroom, and was very comfortable. The beige color scheme in the rooms, doesn't look too inviting in photos, but it's okay inside - not a modern feel and not particularly special (compared to other hotels we've stayed at in the area) but better than it looks in the pictures. It was peaceful on a quiet October weekend when we visited, but I assume it can be quite crowded around the pool at popular times. Price was slightly lower than other hotels in the area, although it would be relatively expensive for what it offers if located elsewhere. The hotel is almost directly opposite the Saddle Ranch Chop House, a great place for brunch.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
We are happy to hear that you enjoyed some relaxation during your stay. As you mentioned, our rate is lower than other hotels in our area AND it includes a free hot buffet breakfast and free fast Wi-fi. We look forward to your return visit.

"Great location"

5
28/01/2018

Awesome hotel - very comfortable bedding, lovely courtyard, centrally located, friendly and helpful staff and nice breakfast areas. Just book The hotel is also within walking distance to good restaurants. We had a wonderful time in LA.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you Joanne for your review. We are so glad to know you enjoyed your stay and hope to see you again soon.

"Outstanding"

5
27/01/2018

We found this hotel the best on our vacation. The rooms were generous, the amenities lovely and the location excellent. The thing that really stood out was how brilliant the staff were, they helped us with any questions, upgraded us and helped us with bags, cars and touristy things. I can not recommend the hotel highly enough.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
We are so happy to hear that we helped to make your trip extra special. It was our pleasure. We hope to see you again soon.

"Great stay, great place"

5
25/01/2018

Stayed here for two nights, the hotel rooms are a really good size, very clean great location, very friendly staff. Breakfast is fantastic would highly recommend have stayed in other hotels in the area and this one is the best by far. Easy to walk for places to eat, catch the hop on hop off bus. Would defiantly stay agiam when next in LA

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you Maria for your review. Our knowledgeable staff is ready to help you reserve those sightseeing tours you mentioned along with any dinner or theater reservations. We can also help you with any transportation needs so just let us know. We hope to see you again soon.

"Great place for exploring LA"

4
23/01/2018

Well positioned, in a pretty good neighbourhood. The staff are friendly (Theresa was helpful during our stay and in my emails enquiries prior to our visit), and the outside pool looked great (we didn't go in as we were too busy!). Breakfast is basic but a great range - self-service. I'm not even sure if they have a bar, as we drank over the road at The Saddle Ranch (who also provides their room service). The luggage trolleys are useless, because of the stairs, but the guy behind reception was happy enough to help us get our cases to the room. We had room 312, which was nice and big, with a fridge and sink - the bathroom is also large but dated - and the bed was comfortable. My only gripe with the place was the noise from the air con which (if the management read this) you really should address, as it turns itself on in the night; (my apologies that I didn't raise this direct, I forgot) but this is not enough of a reason to make me not stay there again (though I would want to know more about the interesting sticker on the wall in the wardrobe??).

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you Jon for letting us know how happy you were with your stay. We do read the reviews and we appreciate you taking the time to leave some feedback. We checked your room and did not find anything wrong with the AC unit you mentioned. All guests room AC's have a thermostat so you have total control of the temperature in your room. We are sorry you didn't get a chance to go swimming but with Californias gorgeous weather the pool is open year round so come back soon.

"Great family vacation!!"

5
22/01/2018

This is a very unique and beautiful hotel! The rooms are very spacious with walking closet! The bathroom are clean and fancy! We love the room service and breakfast ended at 11am which is a plus so you can sleep in late and not miss breakfast. The front desk manager was very kind and helpful.

"Lovely Hotel"

4
19/01/2018

Very nice hotel, at a good price point. The room was spacious, with quite a good sized balcony as well. All amenities were very clean and well-cared for. Breakfast was included in our room, and had lots of great options. It is a little out of town, although accessible by buses and was near a Hop On Hop Off stop. Not knowing the geography of LA very well, I chose it based on being a little cheaper than downtown, and having a self-park option (while a lot of the downtown hotels had valet only parking). If you either have a car, or don't mind working out buses, the location is fine though! My only gripe is the complete lack of environmental consideration when it came to some of the amenities. By this I mean - cups provided in room were of the disposable variety, and individually wrapped in plastic bags; all of the eating utensils, plates, and cups at breakfast were disposable as well. There were no recycling bins of any sort that I saw during my stay. In a large hotel, with quite a lot of guests, I imagine the waste created daily would be a lot. I realise the running costs would be greater if employing extra staff as dishwashers etc, but at this time in history, we need to be seriously considering our environmental footprints.

"Beautiful Hotel Great Staff"

5
18/01/2018

I stayed with my daughter and my brother at this hotel and we loved it! Beautiful hotel, very clean, large rooms and beautiful pool area. Great location and the staff were wonderful. A special mention to Paola and Albert from the front reception who were always helpful and extremely polite.They were always accommodating and when we needed assistance they were always willing to help.

"Lovely hotel. Wonderful stay."

5
16/01/2018

We stayed 5 nights here at the end of a six week vacation and we couldn't have been happier. The room was huge and immaculately clean and well appointed. Loved being able to open the windows. The pool area is gorgeous, the breakfast room wa slovely and breakfast was good. The location is perfect, plenty of parking. Would definitely stay again and would recommend to anyone.

"Amazing stay"

5
16/01/2018

We stayed at this hotel for one week! What a lovely hotel! Stuff were friendly and helpful. Great hotel locating with bus access to most famous tourist places. It will take about 1-1.5 hour to Santa Monica and LA city centre by buss. Hotel provide with the car parking, it cost $12 per day. We were provided with a beautiful room with the straight access to the pool. Poolside is just amazing! When I woke up at 5am in the morning and opened the doors to the poolside I felt like in a fairytale-beautiful sunset with birds singing)... I can not complain at all even this is 3* hotel and a bit dated. Room and bathroom very clean and housekeeping provided a great service. Breakfast was not huge but enough to not feel hungry till lunch or even dinner. Breakfast can be enjoyed outside by the pool. Tea/coffee facilities provided 24/7 which is a great touch. Fridge/microwave in the room. I would definitely stay in this hotel again.

"Amazing location"

5
09/01/2018

We spent 2 weeks at the best western. Not only was the hotel amazing but the staff were absolutely exceptional. The staff were so accommodating and went out of there way to help cater to our needs. We were travelling with a 5 month old so wanted somewhere with a family vibe which this had. Can't wait to come back! Thankyou Best Western for taking such good care of us! A special thanks to Jesse at the front desk for taking such good care of us!

"Very comfortable"

4
07/01/2018

Some characteristics that make this a good choice: - location: felt safe, comfortable and a decent proximity to everything without being ridiculously expensive NOTE: the parking is around the back of the hotel - clean: room was always cleaned to our satisfaction - breakfast is included: love this feature! 2 breakfast rooms, one on the 3rd and one on the 4th level - sometimes one is busier than the other. - pool is in a lovely courtyard setting - staff - always friendly - mini fridge w/freezer - this seems like such a small feature, but wonderful for a tea drinker: hot water available 24 hours - not just warmish water that they expect you to use, but actually hot water from the coffee machine located just outside of the breakfast room on the 3rd floor. Herbal teas available too. Negatives: - the hotel is a bit dated. - a lot work was being done while we were there, it was a fairly loud, started in the morning before I was ready to hear a lot of loud noise, workers were often using one of the elevators which meant there was a lot of waiting for an elevator to arrive at your floor. - if you are staying on the third floor, there is a step in the hall - this means that you need to carry your luggage from the lobby to your room instead of being able to use a luggage cart. - pool was not very warm

"The Place to Stay When Wanting to Tour Hollywood Walk of Fame"

4
03/01/2018

City bus right outside the door. Tour Hollywood Walk of Fame and/or Rodeo Drive. Hotel is very clean and there is an awesome awesome place to eat right across the street. We stayed here 3 nights. Our room was on the main level looking right out at the pool. Loved it here.

"Great value and experience"

5
02/01/2018

Me and my hubby came here during Christmas time and loved it. As a frequent customer of Best Western hotels, we were upgraded to a great room with a view and jacuzzi bath tub. The hotel is maintained well, the staff is awesome, and the location is great (very close to West Hollywood). I highly recommend this hotel.

"Fantastic location and wonderful experience!"

5
01/01/2018

We have stayed at this hotel twice and both times were fantastic! The staff is very nice and ready to help with any request. We rented the 2 bedroom suite on the lower level for four of us and it was amazing! Best location on the famous Sunset Strip and very reasonable rates!! A must when in Hollywood!

"Night out in Hollywood"

5
01/01/2018

This BW is truly a PLUS! Exceptionally clean and very well taken care of — had to search for a dropped item, so we were under the bed and it was clean. Great location for outings in LA - would definitely stay here again.

"Nice but extremely dated"

3
01/01/2018

Our stay was pleasant - staff were nice and helpful. Room was cleaned appropriately. Breakfast good. Great location. Parking garage was always available. Should have been more specific on how to get to garage from street. No way of knowing where garage is unless staff told you.

"Cute hotel, physical plant somewhat lacking"

3
22/12/2017

The hotel is adorable, with lush landscaping. That pool area could be the pool area of a five star hotel. The hotel fell flat, though on two important tests: 1. The Wi-Fi did NOT work. At all. If reliable Wi-Fi is necessary for your job, this hotel is not for you. 2. The thermostat does not go below 68 degrees. Mind you, I'm not an A/C freak. This was winter in California, so it was 47 degrees outside. I just wanted to take some of that coldness and move it inside. Not really possible. Open a window, I guess.

"Great Hotel after a long flight."

5
21/12/2017

This is our go to hotel after a long flight. Breakfast included and good sized rooms makes for a enjoyable stay. Parking $18 a day don't think there is any other hotels around that price. All in all a good stay be back again next year keep my room ready for me.

"Would stay again!"

5
12/12/2017

I really liked this hotel. The room was huge with a great view of downtown. There were restaurants and things to do within walking distance and uber found it easily. We had a room w/2 queens and a sofa bed. It also had a microwave, fridge, desk, huge bathroom with shower stall and separate tub, free wifi, a large TV and a lovely balcony with furniture for lounging. The breakfast was included in the price and was a nice touch. Front desk staff was friendly and check in/out was quick. If you're looking for parking, it's in the back of the property. I would definitely stay here again.

"Great location and enjoyable stay"

4
11/12/2017

My wife and I stayed for 4 nights at the beginning of October. All staff were very friendly and most helpful. Great complimentary buffet breakfasts and convenient in-house laundry facilities were most appreciated. Room was comfortable and clean. Front desk staff guided us in planning our tours to see as much of LA in the few days we were there.

"A fantastic stay - a true gem in BW's portfolio"

5
11/12/2017

If you are looking for a great hotel experience in West Hollywood, you couldn't do a whole lot better than this hotel. As a Diamond member, I'm used to small perks here and there, but a member of the hotel staff showing up fifteen minutes after check-in with a bottle of wine and chocolate-covered berries "just because" goes above and beyond anything I had any reasonable right to expect. My room was lovely - facing the flower-framed courtyard and pool, the bed was comfortable and breakfast was much more varied than you'll find in most hotels in the U.S.. Given BW's 10K points/night promotion, this was absolutely staggering value. Not many negatives to report except maybe the fact that the room was a little stuffy (easily rectified with opening a window when I was gone) and the showerhead could have used replacing. Oh, and be wary of the parking entrance - if you don't have an SUV, the bottom of your front bumper cover (or spoiler as was the case with me) will rub against the asphalt unless you are super careful. By the way, don't even bother thinking you can skip on the (very reasonable) $18/night parking charge by parking on the street - the neighborhood is permit-only.

"So great for the price and location!"

5
11/12/2017

My family and i loved staying in this hotel! From the size of the room, the quick breakfast, the pool and location it was all just what we needed for our weekend stay! (I had to leave a review)!! The staff was very friendly and helpful! Thank you

"Great location in West Hollywood"

5
10/12/2017

On a trip to California to take my daughter to her new life in West Hollywood found this great place to stay two blocks from her place. Was able to pull right in front of hotel on Sunset Blvd. to check in. Was directed to where the parking garage is after check in. There is an extra $18.00 a day parking fee, but was able to walk to most resturants and stores within a couple blocks. The room I got had direct access to the pool area where I could sit and have a glass of wine in the evenings.

"Perfect hotel at Sunset Boulevard LA"

5
01/12/2017

Perfect location on Sunset Boulevard. If you like to to walk around, it is easy to walk to e.g. Walk of fame. Possibility to by City Tours at the hotel which makes it easy due good advices from the hotel which tours to buy . Nice eating places nearby, lot of different kinds of kitchens. Buses nearby for a trip to Santa Monica pier, which is a very nice place to visit.

"Tiny rooms, dirty/old bathroom, dirty bed sheets, dated, staff don't care"

1
27/11/2017

I stayed here back in August and was really looking forward to it! It was my families first stay in LA and we'd read so many good reviews about this place, what could go wrong. The photos don't do justice as to how dated and dirty the rooms really are. They all need a good air! They smell dusty and everything was old and worn...don't even get me started on the bathroom! It was absolutely disgusting! Hairs everywhere! It's as if the wolf man had showered in there! The towels and bed sheets just smelt so old and were super hard/rough. If you're staying here, bring your own towels for sure!!!!! I was excited to use the pool but use with caution as the sides are filthy! The rooms were tiny and there is not a lot of space in them, the windows are also tiny, so don't expect a lot of natural light. The staff were so rude and miserable. They're snappy, not helpful and condescending. I tried to keep our interaction with them to a minimum after the first 2 days because it was almost like they hated working there and offering assistance.

"Great location"

5
23/11/2017

This hotel was walking distance from several shops and restaurants. It was quick Uber rides to Cedar-Sanai as well as Rodeo Drive and the Hollywood walk of fame. The pool area was beautiful and relaxing. Breakfast times were good and not just a short window.

"comfortable stay"

5
22/11/2017

purchased suite for 18th birthday with 6 girls, large rooms with living area able to accommodate everyone comfortably. room was clean and spacious with TV in each room. Breakfast with good variety of foods to suit everyone's palate.

"Excellent hotel"

5
22/11/2017

Loved the decor of the hotel and the spaciousness of the room. Our room had a balcony that had a great view of the city in the night. Manager was super nice...helped us get a nice discount on our rooms. Breakfast was usual-with waffle/egg white patty/scrambled eggs. Highly recommend a stay in this hotel.

"Wonderful stay at a historic hotel!"

4
21/11/2017

Nice, clean, and great location to sunset Plaza in Western. the hotel is a classic where norma jean once stayed...you might be lucky and celebrities roam the hallways. Hotel staff will definitely make you feel like a star. Overall very nice, staff very helpful and congenial and Great place, beautiful pool. Wish we could've had a more quiet room. Thanks you!!

"Location !"

5
15/11/2017

If you WANT or NEED to stay in this area, then this is the right place. Easy IN/Out Parking, very good breakfast and free WiFi. Only negative I would mention is too many Cabs and other drivers taking up space in front where you would want to pull up to check-in.

"Tiny rooms, dirty/old bathroom, dirty bed sheets, dated, staff don't care"

2
15/11/2017

I stayed here back in August and was really looking forward to it! It was my families first stay in LA and we'd read so many good reviews about this place, what could go wrong! After staying I'm wondering if a lot of these reviews are fake? We had two rooms booked and both were terrible. The photos don't do justice as to how dated and dirty the rooms really are. They all need a good air! They smell dusty and everything was old and worn...don't even get me started on the bathroom! It was absolutely disgusting! Hairs everywhere! It's as if the wolf man had showered in there! The towels and bed sheets just smelt so old and were super hard/rough. If you're staying here, bring your own towels for sure!!!!! I was excited to use the pool but use with caution as the sides are filthy! The rooms were tiny and there is not a lot of space in them, the windows are also tiny, so don't expect a lot of natural light. The staff were so bloody miserable, don't expect a smile back or a reply to your 'Good morning' - I don't know if their is a cultural thing, but all of the reception staff look super sad. Pros: The breakfast was ok but after staying in old and smelly rooms it didn't make our stay any better! Nice views!

"Class and dignified BW Sunset Plaza"

5
14/11/2017

This is a grand dignified hotel with the class of Hollywood we dream ofshowing all class and richness of movies we watched from MGM and staring Fred Astaire and Ginger Rogers, Audrey Hepburn and Humphrey Bogart. The room/ suites are comfy, clean and fresh with rich classy decor. Patios and view of Bevery Hills, West L.A, Santa Monica and the surrounding Hollywood neighborhoods give a feeling of excitement. Bath had jacuzzi jets-amazing-and spa thick towels, mirrors. King bed linens soft and smooth, desk/writing table perfect to get work done on. Fridge & microwave were sparkling clean and I was glad to use them. Staff so friendly, professional and kind I felt like a beloved family member. It's right across the street from the Hollywood Comedy Store on the Sunset Strip. I got to see the best live 0standup comedy shows 2 night in a row. Go there to see adorable hilarious star power standup live on stage while staying at the nicest kindest hotel just across the street.

"Noisy, not well taken care of, terrible shower"

2
12/11/2017

Room was extremely noisy - every step above was very loud and kept us up much of the night and early morning. Heard doors slamming frequently. Bright light from hallway entered room at night; bright red lights kept flashing from antiquated phones indicating messages - when would try to clear messages, phone system went to error tone. Shower pressure worse than any hotel before encountered (and we are from California and understand water saving but this was way beyond that). Overall very poor.

SunsetPlaza8400, Manager at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you for your feedback during your stay. We are sorry to hear that you did not enjoy your shower during your stay. All of our rooms are connected so it is odd if just one room had a problem and we would really like to look into it. Would you please contact us with the room number? Thank you again and we hope to have the opportunity to welcome you back again.

"Beautiful hotel room, comfortable stay"

5
11/11/2017

Beautiful room, large, spacious & comfortable. Lovely outdoor pool. Hotel has a Casablanca kind of feel. Very good breakfast. In the middle of the Walk of Fame & the Sunset Strip of shops. Would stay again.

"Beautiful"

5
09/11/2017

The Best Western Plus Sunset Plaza Hotel is beautiful. The staff was attentive. Very clean. Carpet was luxurious. Beds very comfortable. Breakfast had real bacon (not the precooked), sausage, eggs, pastries, muffins, make your own waffles & much more. Location was perfect...close to Hollywood but very quiet. I travel with my service dog & there was a dog park next door. There are places to eat & drink all around. VERY PLEASED!

"Excellent"

5
08/11/2017

It is a great hotel with appropriate service level. Stuff is always nice and helpful. They have comfortable beds and tasty breakfast in the morning! Beautiful pool area, nice bathrooms. Convenient location.

"Special Best Western Promotional Offer Drew Me In"

5
07/11/2017

BW offered its members a night's stay at its hotels nationwide for only 10,000 points. This offer started November 1st and extends until January 31, 2018. Usually it takes 36,000 points to stay at this hotel. This is a five star hotel, so obviously I got an amazing deal at only 10,000 points. Everything you would want in a five star hotel is here . My friends live only .5 miles from this hotel, which made it even better!

"GOOD LOCATION, NICE CLEAN HOTEL"

4
06/11/2017

Choose this hotel for the location on the Sunset Plaza and stayed for 4 nights. Its a nice clean hotel and would of given a 5 rating but for a few minor things. Although its very clean hotel and the room was just right ,i thought it was a little bit dated. The room was spacious, en-suit bathroom, clean, t.v, hairdryer, microwave, coffee making facility, fridge, tablet for room service, and even an iron board and iron. The bed was big and comfy. Cleaned by the maid everyday, but had to put the do not disturb sign up outside the door as she wanted to be in there first thing of a morning. I think a few guests did this. Breakfast was really nice on 2 floors. Both floors had similar breakfast and had so much to choose from. Good selection for all tastes. One thing i did not like was having to use paper plates, plastic knife, folk, spoon, and paper cups. For the price you pay to stay here it could be better, but i suppose for them it saves on the washing up and the cost of breakages. The front desk staff were excellent. very friendly and made a few telephone calls for me on confirmations on activities while i was here. On my last night i wanted a early night and a good night sleep as next day had a 10 hour flight back home to England. Unfortunately the guests in the room next door were very noisy. I let it go for a while hoping it would quiet down but it went on and on. You do expect noise from other rooms and not really the hotels fault but this went on till 1 in the morning where i had to ring down to reception and have the noise stopped. Within minutes the reception had the noise stopped. I did use the computer room to check-in on line for my flight home and print off your boarding pass. The pool area was very nice, with comfy soft sun loungers and surroundings. Only used the area to sit down after i checked out my room while waiting for my transport back to the airport. A very nice clean hotel in a excellent location and would use again despite the little minor things.

"Best Hotel on the Sunset Strip"

5
04/11/2017

I can show you pictures. Best Place to Stay on the Sunset Strip Hands Down. No other hotel compares. The front desk, Carlos the front desk manager is amazing and all the staff are in the same league. There are very tactile. My requested room was ready for me. Great parking and one charge per 24 hours in and out. Easy entry.The only place I would stay on the Sunset Strip period.

"Great place, great service."

4
28/10/2017

Spent a night here to celebrate my 30th birthday and watch some comedy. Was here on a Saturday night but was still able to check-in early thanks to to Julio. My wife an I loved the location being so close to the club, parking was affordable and easy, and restaurants right across the street. Breakfast in the morning was a solid, you can bring it right back to your room or the pool which is nice after a long night of watching comedy at The Comedy Store. Our room was nice, we didn't spend a ton of time there but it did open right out to the pool which was nice. The location of this hotel is solid, even if you're not into comedy I'd highly recommend walking across the street to the Comedy Store, its legendary. Saddle Ranch has huge portions and its right across the street, Carney's is also across the street and great. We'd definitely stay here again and for more days if possible.

"Excellent pool area but rooms are dated."

3
27/10/2017

I wanted to love this hotel but the rooms were very dated. The pool area is what made it for us, along with staff who allowed us to stick around in the pool area while we waited for my nephew to catch up to us.

"Nice value, nice location, nice property and room"

5
26/10/2017

The title of the review almost says it all. The front desk staff was excellent, being attentive, friendly and helpful. Our room was quiet and comfortable and easy to access from the street. The pool area is very tasteful, a nice place to relax. We'll be returning given our positive experience.

"Nice Surprise"

5
26/10/2017

Stayed here for 3 nights with my wife and 2 kids. From the moment we arrived we were pleasantly surprised. The hotel is clean and chic with a classic Hollywood theme. The rooms are perfect and spacious. We had 2 very comfortable queen beds and a sitting area. Room also has 2 large flat screen TVs. Very nice surprise after the cramped accommodation in the rest of the states. Breakfast was also fantastic. Served in 2 locations so didn't get crowded at all. Great way to start the day. There are also coffee and tea making facilities near the lobby. Hotel is also in a great location. Very central to most LA attractions. Overall we had a great stay here and would highly recommend this hotel.

"Great service, clean & tidy. Quiet location close to all tourists areas "

5
25/10/2017

We arrived here from Australia around 8am although checkin was not until after 2pm (nor were we expecting to check in earlier) they were accommodating from the moment you walked in, had a room ready for us within the hour which was great to be able to settle in so early after a long flight. Buffet breakfast wasn't great, and seating was minimal inside dining area however this wasn't an issue for us. Rooms were clean & tidy and spacious. Staff were friendly. Perfect location. Recommend the saddleranch directly adjacent & comedy club down the road for some local to do! We would defiantly stay here again may we make the trip again to Hollywood.

"Fantastic Place to Stay!!!"

5
25/10/2017

First time staying at this Hotel - AND IT WAS FANTASTIC!! Clean, friendly and helpful staff!! The room was great!! Great space, room opening straight to the pool. The pool was fantastic!! The hotel felt like walking into old Hollywood but with a modern vibe!! Definitely a great hotel to stay at and I will definitely be staying again and again!!!

"Great experience"

5
23/10/2017

The hotel is very well located in Hollywood. We had booked 2 rooms for 3 + 4 people, they upgraded us to 2 large rooms to fullfil our request to have the rooms next to each others. Very clean, spacious and nice staff. Pool area is cosy and perfect to relax after visiting the neighbourhood. One of the very best Best Westerns hotel I have eperienced so far. Highly recommended.

"Great little hotel"

5
19/10/2017

We loved our stay at this hotel and it was fine having 3 in our 2 bedded room as there was plenty of space for all. It is a brilliant place with a lovely pool area. The hotel is comfortable and convenient! The lovely filing breakfast was included in the cost- There wasn't a huge choice but it was more than enough for us!

"Great location & hotel"

4
18/10/2017

We enjoyed every bit of our stay at this hotel. Reception staff was extremely welcoming and helpful. They even allow you to leave your car parked in the garage the day you check out if touring LA for the day. We would definitely recommend this location to our family and friends.

"Perfect"

5
15/10/2017

Beautiful room and pool area, friendly helpful staff, great location, delicious breakfast. We loved our stay! We enjoyed easy access to Universal Studios, Hollywood Blvd, Griffith Park and great shopping.

"Excellent Hotel and location"

5
14/10/2017

First stay at a Best Western. Fantastic stay. Wonderful facility. The pool was huge I really felt like I was in a Resort in the Caribbean. This was a very relaxing hotel. Restaurant close by. Very safe area.

"Wonderful stay at Best Western Plus Sunset Plaza Hotel!"

5
14/10/2017

My husband and I were extremely pleased with our three night stay at this beautiful hotel! We were fortunate to have received an upgrade to the walkout pool area, which was lovely! We would stay here again if ever in the LA area in the future!

"Quiet hotel in a busy area"

4
11/10/2017

Good location if you have a car, the rooms are clean and comfortable even though a little tired. Nice pool area, breakfast served on floor 1 and 4. Plenty of restaurants and bars not far from the hotel. Bus stop for number 2 just outside the front of hotel.

"A lovely oasis off the strip"

5
09/10/2017

We came down to LA for dinner & Hamilton on Saturday, then spent the night here because we had Rams game on Sunday. Normally, we don't spend the night since we only live 75 miles away, but we elected to stay here because of close proximity to all our activities. This hotel was darling, quiet, quaint, the king room we stayed in opened up right to the pool which was lovely and felt like an oasis in the middle of noisy LA. The complimentary breakfast on Sunday morning was expansive, fresh, and available from 7a to 11a, so we could sleep in and not miss out. The staff are wonderful, parking is not an issue, they have their own covered parking behind & underneath the hotel. We would def stay here again!

"Loved this place!"

5
07/10/2017

We stayed 4 nights here - 2 adults, 2 teens visiting from Australia. So happy with the location - right on Sunset Strip and a short walk to Sunset Plaza with all the celebrity hangouts. But mostly we loved the energy of the place - it has such a good feel; a place you can relax amongst the traffic madness of LA. The breakfasts are delicious and the pool is beautiful! We had room 310 with this amazing view - loved it!

"LA Stay"

5
05/10/2017

Wonderful hotel in a somewhat central location while visiting Los Angeles. Wanted to see various attractions - Hollywood, Warner Bros. Studios, The Getty, Santa Monica Pier. Room was spacious and clean. Beds were extremely comfortable. Had a room on the 1st floor with direct access via a garden door to the courtyard/pool area - it was simply beautiful.

"Convenient Location"

4
05/10/2017

If you want to see most attractions around Hollywood such as Warner Brothers, Universal, Hollywood sign and star tours, this is a good place to stay at a reasonable price. Nearby are good restaurants within walking distance. This is a middle range hotel which is clean and quiet despite being close to the main road. There is a nice pool and a breakfast area which provides a basic meal but is ok, the room is a little small and gets crowded quickly. Staff were friendly and helpful. I can recommend this hotel.

"Great hotel in the heart of West Hollywood!"

4
04/10/2017

This hotel is in a perfect location, right in the heart of Sunset Blvd and West Hollywood. The staff were friendly, helpful and polite. They even allowed me to use their computer when the one in the business centre wouldn't work. Rooms are quiet and well appointed and clean. The self serve breakfast is good with plenty of options to choose room one minor draw back is it's served on paper plates and cups and plastic utensils. We had a room on the lower level and it was very quiet seeing you are right on Sunset Blvd. I would stay here again on my next visit to LA.

"Perfect Hotel"

5
04/10/2017

My husband and I were road tripping from Seattle to San Diego. We decided to stay at the BW Plus Sunset Plaza because it was close to many things we wanted to see. This hotel was a 10 from the moment we parked to check in. The staff is friendly, the hotel is clean, the room was gorgeous and the view on our balcony was so amazing. The hotel is close to The Comedy Store which was one of our stops. I would definitely stay here again!

"Great get away"

5
04/10/2017

Had a great time using the hotel. The staff is excellent and very helpful. The room was very comfortable and clean. The grounds were very nice and well kept. The pool area was relaxing. Definitely will be staying again.

"Lumpy bed"

3
26/09/2017

This is a nice place with a good location for seeing Los Angelis. There is nothing special that would cause you to say that the place is no more than ordinary. It does the job but for one exception. Our room had a king sized bed that was lumpy and uncomfortable. A good bed should be a given. Why this isn't checked before guests are assigned is clearly the responsibility of management. We won't be back.

"Great start to the holiday "

5
24/09/2017

Hotel is in a great location on Sunset Strip with easy parking (at cost). Reception and check in was very friendly and efficient with a nice welcome for the big birthday we were celebrating. Room amenities were great and the rooms of a great size with coffee machine. Breakfast was very good with plenty of room, and a great choice both hot and cold choice of food Would definitely recommend this for the price and value of the hotel!

"Clean, reliable, safe, walking distance to some cool sights..."

5
23/09/2017

The Nest Western Plus Sunet Plaza (8400 Sunset Blvd) is a great middle of the price range (low end for LA and surroundings!!!!) hotel for any type of visitor (family, couples, work, relax). Two blocks north of Santa Monica Blvd, 15 minute walk (max) to Sunset plaza (great great great patio restaurants for sight-seeing and celebrity watching!), too far to walk to Hollywood Blvd (almost 3 miles) and still enjoy self and walk back, we did walk to Rodeo Dr but took a nice quiet route thru Beverly Hills so it seemed more leisurely (just over 2 miles....and uber back during rush hour for 13 USD). Front desk helpful with picking and booking tours, check in and check out very simple and swift. Breakfast room very busy, but you can come down and make your food and bring it all back to your room. Lots of parking (18$ a night...cheap by other hotel standards) located BEHIND hotel underground and free wifi. Rooms are clean, but they do use an air freshener that is a little much for my liking. We tuckered out one night, and ordered in some food...no problem, delievery right to our suite. Didn't use pool, but looked like Melrose place pool! No bar at hotel, but many bars near by. Perfect location for accesss to hwys, downtown, the beach is 30 min by car....great time and great place!

"If You Love Hollywood. Stay Here like a Local."

5
21/09/2017

The BW Sunset Plaza Hotel is Fabulous Dahling! Right on the strip and walkable to great restaurants, Chinese Theater and the Abbey. All we really needed was there. The pool is so LA and Melrose Place! Lobby is small but suits the purpose. Say Hi to Paula at the front desk - she is AWESOME!! Don't you dare rent a car in this town. Take Lyft everywhere you need. We were in town to see Hamilton at the Pantages and spend time with family in West Hollywood and we were SO glad we chose BW Sunset Plaza. Saddle Ranch Chop House across the street was really fun and we walked to the Abbey for brunch with friends. Great time supported by a great hotel. We stayed in the big Two-bedroom Suite - it was gorgeous with a nice sitting room between the two bedrooms with two queens in each. A bathroom in each bedroom and TVs in each - perfect for our family of 4. Only complaint is some brief noise above us very early. Think it may have been cleaning? Sounded like moving furniture. The exercise room is right next door so there was a tiny bit of noise also from the people working out in the one bedroom that shares a wall with that area. We had to be up early anyway, so we were ok. Recommend getting a room that faces out over pool and you should be good to go!! Great place that will be our go-to every time we are in LA.

"Great hotel in a great locatin"

5
11/09/2017

We stayed here for a few days before starting a drive up the Pacific Coast Highway and we were very impressed. Rooms were super comfy and also quiet considering where the hotel was located. Lovely outdoor pool in the middle of the hotel which was super warm. Great location for both Sunset Plaza and Hollywood although the later is further than it looks on the map. Breakfast was good although the breakfast room can get a little crowded at peak times so best get in early. Service as you would expect was very friendly and efficient. The only downside is the parking charge at $18 a night which was a bit steep but probably the norm for LA.

"First time in LA"

4
09/09/2017

Good hotel in a central location. All the staff members we encountered were extremely helpful and professional. The only downside was the lack of bars and places to eat within walking distance. As we only stayed 2 nights this wasn't a big issue for us but it might be for those staying longer. Parking at the hotel for $18 a night was reasonable compared to what other people we met who were staying elsewhere.

"Very Nice "

5
06/09/2017

Nice tub & shower combination, double queen room, renovated nicely with a small kitchen area and ample closet space overlooking the pool. Room #214. Free breakfast at 7 am. We've been here a few times and have never been disappointed.

"Great Hotel in West Hollywood"

5
04/09/2017

Great hotel in West Hollywood. Close to many sights. Right on Sunset Blvd., near Beverly Hills. Covered parking right under hotel, easy access to lobby and rooms. Large breakfast with extra sitting room upstairs. Lovely pool, wouldn't know you were to know you were in the heart of a city.

"Awesome location, friendly staff and nice rooms"

5
04/09/2017

We stayed here for four days and it was a great stay. The rooms were spacious and comfy and the staff were really helpful. Recommend asking for a room away from the main road as it sometimes tend to be a bit loud at night. Nothing major but enough to wake up a light sleeper. The breakfast wasn't amazing but nothing to complain about, worth the room rate. The location was central to all tourist attractions and there is the option for secure car parking at at reasonable rate.

"very clean, great free breakfast, comfortable beds, quiet for sleeping"

4
02/09/2017

this BW was very clean. The bed was comfortable and I heard not traffic noise at night. There was a very nice pool with an inviting patio area with beautiful flowers and surroundings. I would stay again. I would not recommend, however, if you are wanting to take a walk down to the Walk of Fame, or that general area. We took a walk and there was not any thing for doing any real shopping or tourist attractions near by.

"Great hidden gem"

4
02/09/2017

Not being familiar with LA at all, I needed a decent hotel in a very specific location and came up with this little gem. Very nice, comfortable and clean room at a great price. Staff were very welcoming and friendly and the breakfast was very good. Lovely terrace with pool. The only downside...the first floor had several short flights of steps to negotiate. Not a big deal unless you were handling luggage. Would stay here again.

"Great hotel!!"

5
31/08/2017

Wonderful hotel!! Staff was so courteous and helpful. The pool area is so beautiful and peaceful. Every morning we started with a terrific breakfast which included several types of cooked eggs, waffles, pancakes, sausage, tons of baked goods and more! The housekeeping was great, room was very clean. I would highly recommend this hotel which is located close to all that LA has to offer!

"Great..."

5
29/08/2017

Easy to get around location on public transport. ..breakfast included is great especially for kids...waffles made fresh are HUGE...bedroom very clean..beds very comfortable. .pool lovely for a cool off at end of a hot day...WiFi included again suits the kids...definitely recommend

"Beautiful hotel with a fabulous pool"

5
27/08/2017

I booked this hotel because I was taking the kids to Universal Studios and wanted something reasonably close but where there were other things to do as well. This hotel exceeded expectations. The pool is absolutely beautiful and just as good as it looks in the photo. The rooms were very nice with windows that looked out over the central courtyard. The staff was friendly and helpful. Highly recommended.

"Great location"

5
26/08/2017

We stayed here for 4 nights at the start of our California road trip. The hotel is in a great location for getting around. Our room was lovely and much bigger than we were expecting. The hotel staff were very helpful. There was a good selection of breakfast items.

"What a Beautiful, Restful Hotel!"

5
25/08/2017

I booked this hotel because I wanted to be in West Hollywood close to the Book Soup Bookshop, as I wanted to go to a book signing there. The BW Sunset Plaza Hotel came up as one of the cheapest in the area. It's not cheap, but hey, it's Hollywood, and it was a lot cheaper than the others I checked. It had a hot breakfast and free wi fi, so I booked it for my quick , one night stay from Nashville to LA. I arrived at 10:23 Am, tired and hungry, as I had had to get up at 2:45 AM . I expected to have to wait until at least 1 or 2 to check in, as their check in time is at 3 PM. The lady at the check said it was a bit early to check in, and she didn't think she had any rooms ready, but she would check. She had one, and checked me in. She was explaining to me about the hot breakfast, and then said "You're welcome to go eat now if you'd like. Breakfast is served until 11." First of all I was surprised breakfast was served that late, but again it's Hollywood. I was amazed at the array of foods, and the containers were kept refilled even 30 minutes before serving time ended. I ate scrambled eggs sausage links, potatoes, a croissant, fruit, and hot tea. They also had cereals, waffles, boiled eggs, yogurt, bacon, egg whites, pastries, etc. They had buffets set up on two floors, and trays where people can take their food back to the room if they wish. My room was lovely, with a microwave and refrigerator, king sized bed, lovely chair in which to relax, beautiful desk, and a large bathroom. I did not use the pool, but it was beautiful with lovely flowers. There was a lovely gym on my floor also. I didn't even spend any money on food, as I just had some microwave popcorn later, and the breakfasts, which I had late, filled me up. I was given a late checkout (1 instead of the posted 11), and as I sat in the lobby, waiting to go to the airport, there was even a lovely basket on the coffee table, full of apples. I was not driving but there is parking for $18 a night. I was able to walk to my book signing, and there are all sorts of restaurants in the area for those who aren't still too full from the breakfast. There is room service available from the restaurant across the street. I was impressed with everything about this hotel, especially the live, green plant in my room . This is the only hotel have ever frequented that had a lovely green plant in a nice planter. I look forward to my next visit.

"Great staff!"

4
24/08/2017

Although a bit pricey, this is one of the best run Best Western hotels. I have stayed at hundreds of BW hotels around the world, and this is one of the best, in terms of professional, helpful, and polite staff. The hotel is also very clean, comfortable and safe.

"Beautiful"

5
20/08/2017

Really beautiful and relaxing hotel. Pool is fantastic and pool area is surrounded by vines and flowers. It was extremely peaceful. Hotel decor is also beautiful as are the rooms. The hotel is immaculate. Breakfast was always good and there were many options. Great location -- on Sunset Blvd. Saddle Ranch, Starbucks, and the Comedy Store are within a block of the hotel. Will definitely return.

"Beautiful"

5
14/08/2017

My elderly Mother and I had a fantastic stay here! The ground were beautiful and the garages were clean and safe! We will definitely recommend this hotel as well as come here again for future stays! The location was perfect and the staff was amazing. We did not get a chance to go to the pool but it was sooo beautiful and next time we will make it a point to do so. I cannot wait to come back and spend more time in this area of LA with friends and family. The breakfast was an amazing value as it was FREE and different every morning. My best friend and I are planning a trip back by the end of the year and will stay here! This hotel was family oriented as well as great location for a girls get-away!

"Pleasantly Surprised"

5
14/08/2017

From the check in to the surprise upon opening the door to the room, this hotel exceeded our expectations. The staff were amazing, kind and helpful. Location was awesome - walking distance to all sorts of things....although we only stayed for 2 nights, I would DEFINITELY come stay there again should I visit the area. Charming hotel with great service.

"Great place to stay"

5
13/08/2017

We booked this hotel on the basis of the reviews on TripAdvisor and weren't disappointed. We had a king room and room with 2 queen size beds both comfortably furnished with plenty of room. The pool area was lovely to relax around at the end of a busy day although it did get chilly once the sun dipped behind the building. Breakfast was plentiful with good choices head up to the upper breakfast room for more space. Free WiFi was a plus for the teens. Great location and helpful staff.

"Great location!"

5
08/08/2017

This hotel is wonderful. Parking for check in can be scary with the heavy traffic, but have no fear, they have parking in a garage under the hotel. The hotel itself is pristine. The room was huge! It helped to keep any background noise out. We got an awesome night's sleep. Breakfast is top notch for hotel breakfast. We just traveled from Florida and have stayed at several hotels. By far this was the best breakfast. Several types of eggs, sausage, bacon, potatoes, pastries, yogurt, coffee and juices, oatmeal, and of course waffles. It's really a great value for the location. A block away is the Comedy Store (highly recommend) and Sky Bar if that's your scene. We are across the street at the Saddle Ranch (also recommend).

"Recommended - you won't be disappointed"

5
08/08/2017

Just back from a recent 11 night stay in this hotel. This hotel is the ideal hotel for any traveller/tourist to the Hollywood/Sunset area. Room for us (family of 4) was spacious i.e. 2 queen beds, spacious bathroom, kitchenette and all the necessary room facilities including spacious room safe. Rooms was spotless with comfy beds. Hot breakfast provided by hotel each morning was appreciated. Staff very helpful. Ok so the hotel doesn't have a bar but there are plenty in the area.

"Great location, bit of an oasis"

4
07/08/2017

A great location between key attractions in Hollywood. Easy to get to and has car parking; the pool area was an oasis and a welcomed retreat after a hot day in LA. Rooms we had were well sized, but if you are trying to fit in any more than 2 people you might find it a tight fit. Staff always nice, go for breakfast on floor 3 not 4 (bigger room and better a/c). A/c was noisy in room, hence sleep experience rated down - but ear plugs sorted this.

"Functional and very nice"

4
07/08/2017

The hotel offers parking in the basement, lift right up to your room, Breakfast incl.newpapers. Washingmachine and dryer on the ground floor - needed that after 8 days on the move. Coming back to the pool in the very hot afternoon was great. The hotel has a great location and very becoming for tourist. The staff was very accommodating. The hotel offered what we need as a family in LA on vacation. Thank you !

"Great location "

5
05/08/2017

My husband and I booked at the last minute because the location was close to the venue (near LACMA) we were seeing a show at. What a pleasant surprise! Felipe at the front desk was so patient and helpful. Free parking so we Ubered to the show--stress free! The room was large, tastefully decorated, beautiful view of LA and the pool. Felt like we were in a Mediterranean villa. Delicious, copious breakfast. Will definitely stay here again!

"Vacation"

5
30/07/2017

My partner and I stayed at the Best Western Plus Sunset Plaza Hotel, and were very pleased. Upon check-in, I was immediately welcomed as a Platinum Diamond member. Awesome! Friendly service and staff. After getting our keys, we went to our room. We were pleasantly pleased and surprised! The hotel had a bottle of wine, fruit, nuts, and candy to welcome us. The King-sized bed and furniture were wonderful. Very quiet, and peaceful. Breakfast was good, with plenty of options. We were very pleased. Several Hollywood attractions are nearby, but not within walking distance. We used Uber, and found it very affordable. Would my partner and I stay here again? YES!!! Thank you for your hospitality!

"Perfect spot on the Strip"

4
30/07/2017

Great location for the Strip and if you want to catch the hop on hop off bus stop us close by. Close to areas to shop and explore. View from hotel great, parking fee reasonable for the area. Convenient to restaurants and shops. Service at front desk great. Rooms very clean, nice decor. Only area to improve is staff at breakfast and a few food issues. Overall a great stay.

"Large rooms"

4
28/07/2017

The king accessible room offers the most space with a pull out couch. The rooms are beautifully decorated and updated too. The parking is easy behind the building and fairly prices for the area. Overall good for the money spent

"Very good"

5
27/07/2017

The hotel is very nice with a small lovely swimming pool. Breakfast is not very rich but good. In front of the hotel there is a very good restaurant. The service is excellent and room is very nice. I will defiantly will go back to this hotel

"too pricey"

3
27/07/2017

my room was 1 king bed and i paid $300 a night. this was ridiculous for the quality of this hotel. not worth the money. i stayed here because it was the only place i found that had a vacancy at the time. front desk was nice. the parking i hope it was free i still don't know. but get to your room early or else you won't find a spot.

"Diamond"

5
25/07/2017

Staff and service are EXCELLENT .... GREAT PLACE ! Great location 2 miles from Beverly Hills 2 miles from Hollywood walk.. Best of all across from Saddle Up Steak house ! Room Service from the restaurant is easy and convenient as well .!!!

"Best Western Plus Sunset Plaza Hotel"

4
24/07/2017

Overall very nice hotel. The only issue was the AC was not cool enough & the thermostat is preset so that it can not be changed. The breakfast was wonderful every morning. The pool looked very inviting, I personally did not have time to enjoy it. The location was perfect for my stay. Parking is easy and very reasonably priced for LA.

"Great Experience - I'll Definately Stay Again"

5
21/07/2017

I stayed at the Best Western Plus Sunset Plaza Hotel last week for the first time. Carlos and his team were very friendly and also knowledgeable about the area. The rooms were very clean, the pool was private and beautiful, plus the price was very reasonable. I would stay at this hotel again!

"Great hotel "

5
20/07/2017

It is a great hotel. the rooms were clean and they offered a lot space for everybody and all the baggage we had. The stuff was always friendly. They took care of all our needs. Also is the pool a nice place to hang out and relax after sightseeing. It is a good choice.

"Great location and Value"

5
20/07/2017

The hotel is located right on Sunset Blvd - walking distance to great resturants. Room was very comfortable and the pool area is relaxing and nicely furnished. Great place to stay, especially for the price.

"Great hotel"

5
19/07/2017

Came from Scotland and stayed at this hotel for two nights as part of our Roadtrip. We arrived much earlier than the specified check-in time but the helpful staff found us a room immediately (overlooking the pool!). A lovely pool which you would not think was in a busy area of Hollywood. Decent breakfast with friendly staff. Great location. Would definitely stay here in the future if we are in Hollywood.

"Wonderful !"

5
19/07/2017

Beautiful, clean, low key, hotel with a great staff and great location !! The rooms are not luxurious , but clean as a whistle, well equipped, cleaned daily , and very homey. The views are great ! The breakfast is superb. We love it here.

"Great Location"

4
17/07/2017

This was a nice hotel, family friendly, good breakfast. Went with my husband for our Anniversary. Rooms are small. Pool is small but nice. The location is really what makes this hotel worth it. Right across from the Saddle Ranch and just a quick Uber ride away from many other fun places in WeHo.

"Never book a 2 queen bed suite"

2
12/07/2017

The first suite we were offered did not even had day light from the window, we were feeling like in a basement. Then the staff explained they were sold out, but finally had no problem to find us a standard room for one night before getting a suite with normal windows. So make sure to book one which is specified to have a balcony. Do not expect to use the kitchen since it is empty (no cups, no plates, nothing... just a microwave and fridge). The pool is nice but the number of towels limited, so do not expect to find any of those after 5 pm. The only advantage of this hotel is its good location but there are for sure many others in the area.

"Very nice hotel"

5
12/07/2017

Lovely setting loved the pool and gardens. The hotel staff was very nice. Good breakfast but ran out of room for us to sit down. The bathroom needed updating. It was a great location and had easy access to stores if necessary.

"Awful breakfast and staff"

2
12/07/2017

Staff was super rude from the front desk attendants to the breakfast personnel. Also never paid attention to the 4th deck breakfast. All food was stale and old. Breakfast staff shoved my husband out of the way because he tried to make his own waffle. Super rude and didn't even use gloves to restock or make any food.

"Love this hotel!"

5
03/07/2017

Wee stay here every time we go to Los Angeles. It's in a perfect location in West Hollywood. The courtyard with pool is gorgeous - flowers galore. The room overlooking the courtyard have windows that open wide. Everything is just beautiful and the staff is extremely helpful.

"Friendly staff"

5
02/07/2017

Hotel staff was very friendly and helpful. They secured a Hollywood tour for us and answered many questions we had. Breakfast was great especially the waffles. Staff was there to help and keep tables clean.

"Best Wedtern Oshkosh "

4
30/06/2017

We. Were very pleased with the best Western on the river in Oshkosh. I was clean the rooms were spacious they provided coffee and tea in the lobby. It is a welcoming place and I would stay there again. It's perfect for those who are visiting The University.

"Would stay and recommend to stay."

4
30/06/2017

This was a trip because of a family death. Location and good qualities of this hotel worked for us very well. Only problem was an odor and a faulty closet door that were not able to be fixed immediately. Overall at this Best Western our stay was very good at this difficult time.

"Not bad"

3
29/06/2017

Hello, location is good. Hotel is safe and clean also for children. Bed is comfortable. Breakfast is good. (Cakes, croissants, fruites, labne chese,honey.. etc.) We have not tried meals. Price is a bit high and autopark is 18$ per day. However there are more free area at the back side of the hotel, you may put over there.

"Wasted excitement"

3
29/06/2017

I was pretty excited to stay here, I'd heard and read pretty raving reviews! I checked in at around 1pm, the agent made a note to mention a room may not be ready - but that he had found one. I was thankful. I was directed to parking (back street of hotel) and went on my way. The room itself was lovely, however it faced a wall and had no view/light. I found this very disappointing. I setup to work for the rest of the day, using the desk the chair provided was too low which meant I could not work from the desk. There is also zero cell service in my room, so I cannot in effect work - the whole reason I was here. The bed was comfortable, as were the pillows, the room was actually quite clean. The water pressure/shower was nice, and the bathroom was roomy. There wasn't much noise throughout the night which was nice. It was easy enough to come and go through the garage as I needed, there was lift access and parking was available when I needed it. The lift was quite slow to come though. I would recommend this hotel if you could get a room that does not face a wall, and perhaps faced the lovely pool. Unfortunately I did not get a chance to swim but it looks really inviting.

"Adequate and loud "

3
25/06/2017

First time in West Hollywood. We were there for a family visit and knew we wouldn't be in the room a lot, so was looking for value this trip rather than an experience. Thank goodness as the stay was a C rather than an A. Our room was on the inside of the property that surrounded the pool. As we were trying to go to sleep after a long trip from the East coast, I thought we had mistakenly rented a cot at the water park - the rooms literally open up to the pool deck so imagine the fun being had by children under age 10 four feet from your bed. Also, the hotel must be pet-friendly - as most things are in LA - as on the other side of the wall a dog was barking off and on throughout the night and morning. The room itself was okay. Clean and that's about it. Front desk staff was hit or miss - friendly or literally not there or disinterested. Will not return.

"Great Hotel"

5
24/06/2017

What a great welcome walking into this hotel which friends had recommended to us, we were not disappointed. From the welcome and advice from Carlos at the front desk, to all staff we came into contact with, a very enjoyable stay. Great buffet breakfast and, nice comfortable rooms, beautiful gardens around the pool. Highly recommended.

"Enjoyable stay"

4
24/06/2017

We stayed here June 2017 for 3 nights. The room looking out to the pool was spacious and very clean as was the bathroom. The bed was really comfortable. A very pleasant place to stay. The buffet breakfast although served on paper plates was a decent start to the day. Situated between the Hollywood Walk of Fame and Beverley Hills and walking distance to West Hollywood restaurants. A short taxi ride to the Walk of Fame and we caught a bus to Rodeo Drive. The manager Carlos was very friendly and helpful as were all all the staff we met. We would stay here again.

"AMAZING HOTEL"

5
20/06/2017

This is the second time myself and my sister have stayed in this beautiful hotel, and after having such high expectations from before I can confirm the 2nd time round did not disappoint!! We had a great sized room which opened up to the pool - a calming environment with a pool (heated at night) and stunning garden. The room was a perfect size, clean and had everything you needed. The hotel is in an EXCELLENT location, on sunset strip with everything within arms length - restaurants, bars, shops and walking distance to the top attractions, as well as Melrose, Runyon Canon and Sunset Plaza. You can also drive easily to Beverly Hills and Venice/Santa Monica. The breakfast consists of numerous options to suit everyones needs and the staff are extremely friendly and helpful and helped us to book numerous trips. I cannot wait to stay in The Best Western Sunset Plaza again on my next visit to LA. Highly recommend!

"Great stay"

5
19/06/2017

Great stay! We had a large family from ages 2-60 and stayed in the family suite with seperate living area! Was able to meet all of our needs. Always able to find a parking spot in one of the three parking garages, Saddle ranch right across the street to grab a late night dinner. Breakfast was good. The usual, cereal, yogurt, pastries, eggs, ham, bacon, sausage, oatmeal, pancakes, and waffles. Pool was heated and well stocked with clean towels. Really nothing I can find that was bad or disappointing. We really Look forward to staying here again! We come to the area at least every other month and have stayed in numerous best westerns and other hotels, this is on the top of our list!

"Wonderful Hotel"

5
19/06/2017

We stayed for 2 nights and we were very pleased. Our room was very large with plenty of room for our family with 2 teenagers. The room was a corner room located by the pool/garden area with a door leading outside. The pool area is very nice and relaxing. We did walk across the street to eat at The Saddle Ranch (which was very good) and then walked to the Comedy Store for a show. Other areas are a short ride away. The breakfast was standard hotel fare, but did offer several options. It is a beautiful hotel.

"Wonderful family outing"

5
18/06/2017

Enjoyed a great stay at Best Western Plus Sunset Plaza Hotel. Brought the family for a weekend in Hollywood primarily for Universal Studios, which was not a lobg trip away (about 15 min drive in the morning). Good size room. Beautiful pool and lounging area! The breakfast was good and typical for Best Western. The beds were not the most comfortable I have experienced but not bad and slept fine. Would definitely stay here again.

"Fantastic and Picturesque"

4
15/06/2017

We stayed at this hotel the first weekend in June and it was really nice. Staff were really friendly and helpful. The hotel was centrally located and a quick Uber ride from nearby attractions. The room was a bit cramped with a lot of seemingly unnecessary furniture in a tight space, but it may have just been the wing of rooms we were booked in on the 3rd floor as other rooms seemed more spacious. Great, hot breakfast options. The hotel felt more like an Italian villa, lots of flowers and trees.

"A Great Hotel Experience"

5
14/06/2017

We stayed in early June this year and were given an upgrade and we loved the room, the staff etc. Nice breakfast in the am. Centrally located. A really quaint hotel in the middle of the Sunset Strip. We will be back.

"Awesome"

5
13/06/2017

This hotel is beautiful and the staff is really friendly. I am extremely picky with hotels because I need everything to be extra clean and this hotel was exceptionally clean. It was beautiful. I was very comfortable staying here. Safe area and close to many things to do.

"Nice place close to thingstourists my want to ser"

5
12/06/2017

Very close to tourist activities. Decent value for the erea. Great parking in the garage behind the Hotel. Stayed several times and enjoyed the coffortable rooms. Stay away from the pool if you need rest. First stay I could not sleep. Second against the wall was awesome

"Breakfast ....Paper plates & cups...plastic knives & forks !!!! not acceptable in a Hotel today."

2
07/06/2017

Early morning call requested did not happen. Asked to pay on checkout even when already paid. Position ok. room ok. Fridge & M/Wave. Would not stay again because breakfast food tasteless and paper plates even if free.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you for your review. As an e-friendly hotel we make sure our disposable items are compostable and our garbage is sorted and recycled by our waste collection agency. We also like to give our guests the option to enhance their breakfast by providing plenty of Mix-ins to our oatmeal, yogurts, waffles and pancakes. I hope we will have another opportunity to accommodate you.

"GREAT SAFE PLACE"

4
06/06/2017

Ive stayed there twice now, The staff is very courteous and helpful, The rooms are very nice and clean.(i am very picky) One of my stays was alone and felt safe there. Will definitely go back. And also had a free breakfast.

"Very nice hotel"

4
05/06/2017

Room was nice and offered a microwave and refrigerator. Bed was comfortable. Unfortunately we had a view of a wall on second floor. Staff was friendly. Breakfast was well presented but poor quality food IMO. Eggs and waffles were tasteless and I didn't care for the oatmeal as it was made with water (I think). This hotel is in a great location.

"Beautiful hotel"

5
03/06/2017

Beautiful decorated hotel, very clean, pool is gorgeous. Room is very nice with beautiful furniture and a really nice bed. Our room was right next to the pool, breakfast was great. Parking is a little strange but not too bad.

"They did it again"

5
02/06/2017

Sorry to say that I am a hotel snob. I picked this hotel only on price. It's the second time that I've been "forced" to stay in a Best Western Plus property. I am now converted and promise that I will now put BW to the top of my list. Parking and size of the room along with a great pool. Only thing better were the wonderful staff. Super quality at a very resonable price. Also the best location right on the Sunset Strip!

"A Hollywood Gem "

5
01/06/2017

This Hotel is our Most favourite hotel in the USA we've stayed here 4 times since 2009 and it always gets better. It's just Awesome and is always maintained beautifully from the cleanliness of the rooms to the beautiful flowers and gardens around the pool courtyard . For our stay this time we asked for a courtyard room and unfortunately they were all taken and we were given a balcony room which was equally as nice , so we weren't disappointed. The staff are so friendly from the front desk especially a lovely young lady called "Paola" , to the room cleaners. This hotel also offers a full breakfast buffet with delicious waffles and American bacon and eggs, tea and coffee is always available through out the day. The courtyard pool area is just so beautiful and relaxing and has lovely views of Beverly Hills especially at night where you can relax under the stars. The rooms are clean and spacious with the most comfortable beds ever. The location on Sunset is central to Many restaurants,shops etc with easy access to busses and taxis and they offer Tour booking facilities also. I just love this hotel and if I could give more stars I would. Thank you Best Western Plus Sunset Plaza Hotel West Hollywood for always making our stay special.

"Great staff but booking company awful"

4
30/05/2017

I booked this hotel via tripadvisor, however there was an issue in that the hotel had not received our booking despite this being paid in full. The gentleman at the desk tried to call the company used (which tripadvisor sources) to sort this out, however there was no one available on the other end to deal with the problem. Our only option at the point was to repay for a night and then try and claim back which is just not on. We did note that walk in customers and the price we were quoted was better than what we paid which was disappointing to hear. We spent over an hour re-trying to get through to the booking company who hadn't sent details to the hotel. When we finally did get through, they quickly faxed details over and we were then able to finally check in. The gentleman at the desk was empathetic and felt bad for the time we had wasted and offered us a free upgrade to a suite which was very kind of him. The suite itself was great, very large bedroom and living area which made up for the initial drama. But i will be very wary of booking via here again. I did email the company my feedback and the response showed no remorse whatsoever.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
We were happy to contact your Travel Agency on your behalf to sort out your reservation details. It was a pleasure to have you stay with us and we hope to see you again soon.

"Beautiful Terrace!"

5
26/05/2017

My husband and I stayed for one night at this hotel and it was amazing! Not only was it conveniently located, but parking was also available (for a fee). After walking around LA all day, we found this hotel to be incredibly relaxing. There was a large jacuzzi tub and a sprawling terrace filled with beautiful flowers. We spent the evening on the patio gazing at the stars and taking in the LA landscape. We would not hesitate to stay here again.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you for your review. We hope to accommodate you again soon.

"Great location, amenities, and overall stay"

5
26/05/2017

I did not know what to truly expect when I arrived but I was pleasantly surprised by the staff when I arrived; there were able to accommodate my early arrival. I stayed in room 220; two queen beds overlooking the pool. It was clean and quiet and tastefully decorated. Hotel is within easy walking distance to restaurants, shopping and a good neighborhood to walk in.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you for taking the time to let others know about your stay at the Sunset Plaza Hotel. We hope to see you again soon.

"Good"

4
26/05/2017

Great location and great service. Gym was small but it was good enough for me. The only concern was the breakfast which did not have much selection. However, It was the right hotel for my business trip.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you for choosing our hotel for your business trip. Part of our multi million dollar renovation in 2016 included the construction of our new Business Center. This spacious room has two independent stations and a lounge area. We hope you had a chance to use it. Thank you again.

"Best Kept Secret in Hollywood"

5
23/05/2017

If you are looking for a true home away from home, either for business or just taking in the Hollywood scene, this is the place, from the time you step off of sunset Blvd and across the threshold it feels like home, with the addition of a great Staff of people who's only interest is to make sure your stay is the best it can be, i can't tell you how many times Carlos have accommodated my three boys and I, There is definitely an air of pride that runs through the staff, From the manager Carlos to Sandra, the wonderful lady that makes sure our rooms are always fresh and clean, I recommend this hotel highly, from the always sparkling pool to the best complimentary breakfast anywhere I've ever been. one day spent by the pool, and one night sleep in your bed and you will know why this Hotel is the best kept secret, right in the middle of Hollywood.

"complimentary breakfast is always a plus"

5
23/05/2017

I like that it has a full body mirror because a lot of hotels are lacking when it comes to that. the little business desk is perfect if you want to get some quick work done in the midst of relaxing. the beds are really comfortable along with the pool area, which has a marvelous scenery. plus saddle ranch has some good food and you can get it ordered to your room. Or if you aren't too lazy, just walk across that street loll

"A Beautiful Oasis On the Strip"

5
23/05/2017

I have stayed at a lot of BestWesterns, and have a few favorites. This is by far one of them. The Staff was extremely Pleasant and helpful. We Stayed in the Double Queen Suite. It was roomy, clean and quite, we could not hear the noises on the Strip. The pool was stunning. It was salt water, which I prefer and surrounded with flowers. The photos don't do it justice. I had my breakfast out there every morning. A very pleasant stay and highly recommend this hotel, as I will be coming back

"Wow"

5
23/05/2017

Great location, great team, great advice and perfect start to everyday with breakfast. Would definitely stay there again. Take you bathers the pool is beautiful too. Good quality and family restaurants one way and fast food the other, Starbucks is across the road so these are another benefit.

"Rest and recovery"

5
22/05/2017

My daughter who lives in LA was having surgery, so I flew in from MN. Since she does not live near the hospital we decided to stay at a hotel close to the hospital after the surgery for r and r and to be close to the hospital if there were any problems. Our hotel was excellent, safe and conveniently located. We hope the next time we stay there is for all fun! The pool area was beautiful!!!

"Location and staff"

5
17/05/2017

Happy with location helpful staff ,clean and free breakfast buffet it has a gymnasium,swimming pool and internet service with close distance to saddle ranch and cafe med if you like Italian food and for entertainment go down to down to comedy store.

"Dated"

2
16/05/2017

Very dated hotel with furnishings etc. traffic noise if your room faces the Main Street but the rooms are very large. Breakfast was interesting with paper plates n plastic knifes n forks so not sure how the plus bit works for best western. Staff were nice n moved our room after the noise issue. Pool also looked nice but no time to use n would need some hot weather. Location not sure as needed to uber to get really get around.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
Thank you for choosing our hotel for your visit to West Hollywood. I'm happy to hear you found the rooms spacious and the staff friendly. The hotel completed a full renovation in January 2016 and we are sorry to hear that you did not like our award-winning old-world charm décor. We have a variety of rooms throughout the hotel and the 7 facing the Sunset Strip have double glassed noise-proof windows so any noise is kept down to a minimal. We hope you will come back and give us another opportunity. No matter what the weather is the pool is always open and heated. We hope to see you again soon.

"Great Hotel"

5
13/05/2017

We had a great stay at this Hotel - we were upgraded to a family suite on arrival to make us more comfortable; we had a 15 yr old, 6 yr old and I am 5 months pregnant. Breakfast was lovely everyday, the pool was great and the bathroom was the best we had all trip. Staff were helpful and accomodating and our location was great! We found sunset plaza on one of our last nights (we'd been walking the other direction) so we'll be back to explore that end of sunset more! Thank you for your hospitality xx

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
It was a pleasure having you and your family stay with us. Hopefully we will see you again when the new baby is ready to travel.

"Great Location, Great Service, Great Hotel"

5
09/05/2017

I've been staying here for the last 4 years and wouldn't chose any other hotel in West Hollywood. They always make my stay very accommodating and relaxing. The rooms are comforting and nice. The pool area is amazing with beautiful flowers and a great view. The front desk always make it a priority to assist me when I have questions or concerns. Plus, the hotel is in a great location and close to a lot of bars and restaurants. I love staying here. I always recommend the Best Western Sunset to my family and friends and they too love it.

"Normally great, This time disaster"

2
08/05/2017

Normally great place to stay. Stay there twice a year at least. This time the stuck us in a room that we had to have a maintenance person find the room down in what looked liked a dungeon. Room looked like it hadn't been used in months. Blow dryer, and mirror was missing, stains on carpet, no batteries in remote, had to call front desk for batteries and 3 hours later, no batteries. We almost left hotel. Had to ask for a different room second night. That room was a normal room. Beware of Rooms marked 345-349 on the first floor. They are actually below first floor, you have to walk by the pool, the walk down another flight of stairs and you'll find the dungeon. Always loved this place obviously but wife says won't be going back.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
We are sorry to hear that you did not enjoy your stay with us. As a repeat guest, you know we have a variety of rooms in various locations throughout the hotel. The room you stayed in was an extra-large Terrace Room with a private patio and is a highly requested. As part of our renovations we removed all the hair dryers from the walls and placed them on the bathroom sink. The bathroom mirrors were also upgraded and the small make-up mirror removed temporarily. As the hotel was sold out the room you preferred was not available until the following morning. We would like to have you continue staying with us. On your next reservation please request NOT to have a room with a private patio and we will do our best to honor it. I hope you will give us another opportunity of welcoming you back to the Sunset Plaza Hotel.

"Holiday "

5
04/05/2017

We stayed here for 3 nights and we cannot say enough about the service, cleanliness and beautiful surroundings. The hotel has been very accommodating and having the breakfast included in the cost is a bonus. Will definitely stay here again if we come back to LA. Thank you.

"Sunset Plaza Hotel"

5
04/05/2017

When we told everyone we were staying on Sunset they said what for? It was actually very quiet and a great hotel. Garage parking for the Dodge Challenger I rented :) The front desk was very nice and suggested sites to see. Sunset is a rough road but this hotel was crazy nice for the surroundings. The pool area was extremely nice and quiet. I would stay there again!

"Beautiful hotel in the heart of LA conveniently located on the Sunset Strip"

5
03/05/2017

I stayed here with a friend. Check-in was at 2p and was very easy. My room was upgraded to a first floor pool side view with doors that opened directly to the pool area. Free delicious breakfast was offered until 11A. The pool area with flowers was gorgeous. The pool, room, and other areas were extremely clean. I was offered late checkout at 12:30p for free. Only downfall was the wifi didn't work at times great. Parking was $18.00 a night which is good for LA prices. I would definitely stay again at this location.

"Always stay at this hotel when in LA. It is clean, well run, and close to many things on the Sunset Strip"

4
02/05/2017

Room we were given had problems with the AC. Hotel immediately got somebody to our room. Fix did not work and they tried again immediately. When that did not work, they moved us to another room. They helped with the move and the other room worked fine. Cannot help that mechanical problems happen, but was very pleased with the quickness of the service and the end result.

"Beautiful gem in West Hollywood"

5
01/05/2017

My husband & I took a short trip to see LA & stayed @ this property. I researched quite a bit before I settled on it & they didn't disappoint. The location is absolutely perfect. Away from the hustle bustle but with enough activity nearby. Our king room was cozy & comfortable & Desk Clerk Carlos had initially offered to move us to a larger room but on seeing our room we felt very comfortable & chose to stay in our room. The staff are very professional, helpful, friendly & accommodating. They promptly attended to our requests which were minimal but nevertheless you didn't get the feeling that it was too much to ask. Breakfast was very good with enough choices. The b/fast staff kept replenishing the items so you didn't feel like there was ever a shortage. Additionally, & importantly, there's a 4hr window for b/fast compared to many other hotels we've stayed @ where you only had a 2hr window making you hurry to get there when you're trying to just enjoy vacation time. Whenever we're in LA again, this will be the place for us. It felt very comfortable.

SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this review
It was our pleasure having you both as our guest. We hope to welcome you back soon.

"Centrally located"

4
27/04/2017

About a 45 minute drive from the airport. On a busy road. Reception staff really helpful and friendly. The elevators are really slow. Room was basic but had everything including fridge and microwave. The pool area was really pretty with sun beds and lots of squirrels running around. The rate included breakfast which was self service and had a huge variety to help yourself from. The best touch was the tea and coffee which was left outside the dining room and you could help yourself to throughout the day. A taxi sits outside the hotel which we used regularly. Lots of places nearby to eat and drink at within walking distance. The main sights were a taxi/bus ride away but not too far. Would definitely recommend, and the lovely young girl on reception gave us a late room check out at no extra cost too.

"Lovely oasis"

4
26/04/2017

Lovely hotel in this large city. Pool area is beautiful and very relaxing would not think you are in this large busy city. Room spacious and clean. Coffee machine, small kitchenette area. Iron and ironing board in room. Vending machines available. Staff very welcoming and helpful. Breakfast included and good buffet, waffles made for you. Centrally located, we had a car to explore city. Parking available but payment on top of hotel fee. Hotel offers tours if you wish. I would recommend this hotel.

"Visiting my daughter for her birthday!"

4
24/04/2017

Hotel was great, rooms were large with very comfortable beds. Beautiful pool and setting. Staff all very polite, friendly and helpful. Plenty of underground car parking with easy access to hotel lifts. Great location on Sunset Blvd. all the main attractions are within easy distance! Certainly stay here again and recommend to friends!

"Nice easy Feeling."

5
23/04/2017

After a very long journey we finally arrived at our hotel at 11pm, tired and more than a little bewildered. The reception staff instantly made us feel welcome. Our room was very cozy, maybe a liitle dated. But that's not a moan it was in keeping with the hotel. Bed was very comfortable, wifi was good, Breakfast was very good, staff were lovely and helpfull, and gratefull for the tips we always left, I was surprised that some people didn't leave anything and treated the staff quite rudely. Fabulous location, Pool great after a long day out and about in LA. All in all, a great place to stay and would definitely stay there again. .

"Yopu always feel welcome"

5
22/04/2017

Travelling back to LA we again opted for the BW Sunset Plaza. The hotel has a great location for that part of LA and a very nice and relaxed atmosphere around the hacianda like hotel. The included breakfast has all you need, and saves you spending on that. Rooms are OK, clean and most of them are spacious. They vary quite a lot. Its a great option.

"Romantic Get Away"

5
19/04/2017

Arriving at the Plaza Hotel makes you feel as if you've just transported to a magical bungalow during Hollywoods golden age. The decor is gorgeous- some of the rooms are tucked away in romantic corridors, while others have Tuscan-esque balconies over looking the bougainvillea enveloped pool. The staff is incredible, service impeccable and the continental breakfast is actually worth visiting (in fact it's delicious). I have definitely found where I'll be staying during all future visits to Los Angeles.

"A welcoming home away from home"

5
16/04/2017

This Best Western Plus is an excellent value, with friendly and helpful staff, warm and inviting decor, and a lovely breakfast. The location is perfectly situated within walking distance of many amenities.

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
Thank you for taking the time to let others know about your experience. We are happy to hear that you enjoyed your stay and we hope to welcome you back soon.

"Great hotel and location"

4
16/04/2017

The hotel staff and decor are very nice. Room layout wasn't optimal, but it didn't interfere with our stay. I especially like the hookups for EV's. There was always one available. The parking garage entry was on a minor/neighborhood street which made it very safe and convenient.

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
The hotel offers six complimentary charging stations so you can always find one available. With two that are FAST chargers so you can be on your way in no time. Thank you for your review and we hope to see you again soon.

"Great spot in Hollywood"

5
14/04/2017

Great location on Sunset strip easy walk to many food options great vacation spot with a luxury feel pool area feels like a resort quite area short 2-3 block walk to Santa Monica Blvd with tons of food options only a short drive to the Grove shopping area also short uber or drive to Hollywood Blvd

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
We appreciate you taking the time to let others know how conveniently placed you found the Sunset Plaza Hotel. In just minutes, our guests can be at so many of our citys' exciting attractions.

"Best western sunset we will come again"

5
14/04/2017

It's very convenient as it's not to far from the Hollywood strip and universal studios also not to close to be able to a relaxed time as well. Staff is more than fantastic and the place was very clean.

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
Our staff is happy to hear that you enjoyed your stay. we look forward to welcoming you back soon.

"Great location in West Hollywood"

3
07/04/2017

The best thing about this was the location. The room was a great size although I did have issues with the bath plug and shower curtain not working properly. The complimentary breakfast was good and there were newspapers available each morning. The gym was disappointing as some of the equipment was broken and there were no free weights.

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
We appreciate your review. As you mentioned, the Sunset Plaza is centrally located between Hollywood and Beverly Hills so we are minutes from most of Southern California attractions. In our gym, we provide an All-In-One weight lifting machine among other equipment since insurance regulations prohibit free weights. We will definitely look into the other items you mentioned. Thank you again and we hope to welcome you back soon.

"Great Location"

4
06/04/2017

Lovely room and pool area was great. Ideal location. Was surprised it was paper plates at breakfast considering the price we paid. All staff were helpful and very easy to get a taxi from right outside the hotel

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
Thank you for choosing the Sunset Plaza Hotel and for letting others know about our great location. We hope to see you again soon.

"Ideal"

5
04/04/2017

Two night family stay. Good room, nice little pool that the kids loved. Friendly helpful service, particularly from Mark on the front desk. Good value. Saw a few celebrities leaving an event at the hotel next door!

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
We are happy to hear that the whole family enjoyed our outdoor heated pool and courtyard. No matter what time of year you come, our pool is open and blooming with flowers. Thank you for your review and we look forward to your next stay with us.

""The best place in town""

5
03/04/2017

The service was amazing and the room was absolutely fabulous, very spacious and very clean and modern!! The location was absolutely perfect close to all the attractions and best restaurants. The breakfast was delicious with such a wide variety of fantastic choices. The hotel has such a beautiful European charm and ambiance. I definitely recommend this hotel and will come back very soon!!!

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
Thank you for letting others know about your great stay at the Sunset Plaza Hotel. We are happy to hear that we not only met but exceeded your expectations. We look forward to welcoming you back soon.

"Central yet Quiet and Comfortable "

5
01/04/2017

On the Sunset Strip central for work as well as the "tourist attractions" (if you're into that) this is a reasonably priced hotel at a premium location. Get a room with pool view, ask for AAA rates and enjoy the free full (US) breakfast. Jessie and his front desk team will support you with your needs. Garage parking is very reasonable compared to the designer hotel next door that may give you more bragging it home but that's not what you here for anyway. And you can still hit their restaurant and bar.

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
Thank you for letting others know how centrally located you found the Sunset Plaza Hotel. We are just minutes to so many of Southern California attractions such as Universal Studios, Hollywood Walk of Fame, the Getty Museum and others. We look forward to seeing you again soon.

"Recommended"

4
28/11/2016

The room with double beds fit my family of 4 very well. It is clean and well-furnished. Our room is located at level 1 and it has a door that leads direct to the swimming pool. The bathroom is large and some toiletries are supplied. There is also a kitchenette equipped with microwave oven, coffeemaker and styrofoam drinking cups. Breakfast which is included in the room rate is simple but good enough for us as it has some hot food. There are coin washing machines on site. In terms of dining, we walked to Mel's Diner which is a 24hr place less than 15mins away which is quite good with excellent service. There are other eateries at Sunset Plaza located opposite Mel's but we had not tried them. There is a small convenience store nearby called Pink Dot but we found it quite expensive. There are no supermarkets which are within walking distance of the hotel.

"Wonderful Hotel"

5
28/11/2016

Love this hotel! Great location, great breakfast and loved the coffee! Parking was the cheapest I found and it had easy access. The bed was comfy and the courtyard was beautiful. The room was a little small (king bedroom), but overall it was clean and comfy.

"Sell sell sell"

2
24/11/2016

Clean room and good amenities but our interactions with reception was unhelpful. They are just trying to sell every deal they can. They offered a celebrity home tour for $47 but we picked one up outside the Chinese Theatre for $25 - same company! When we asked if they could book us a cab to Universal they would only do so if we booked their company for $50, we paid $35 with a regular cab and we were stuck in traffic. Not helpful at all we won't be returning!

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
It was a pleasure to have your group stay with us on your Girls Getaway Trip from the UK. We are saddened to hear that our services did not meet with your expectations as our #1 goal is to provide excellent customer service. As with any Concierge we can help arrange a variety of Hollywood Experiences such as Celebrity Sightseeing Tours, restaurant reservations and Limo/Towncar transportation. Taxi's are readily available in front of the hotel 24 hours daily. After receiving your review, I phoned the owner of the Sightseeing Company and she confirmed that the price on our leaflet is the same price available at their office directly. I'm not sure which bus you took but I hope you enjoyed the tour. Thank you again for choosing us and I hope to have the pleasure of accommodating you again on your next visit.

"Second time and just as good"

5
22/11/2016

I stayed here last year as a cheaper option compared to most hotels in the area and at the time thought I'd found a secret gem. I'm happy to say after staying here for a second time my opinion on this hotel hasn't changed. Great location. Friendly staff. Lovely comfy beds with a beautiful view. A rather delicious breakfast with a selection of hot and cold foods. The only slight glitch we had was when we booked our hotel the rep failed to mention we wanted two beds in the room so on arrival we had a one bed room to share. Even though the hotel was fully booked Mark on reception managed to get us into a new room the next day with two comfy beds! Without a doubt when I return to LA I will stay here again!

"Great place"

5
18/11/2016

Great place to stay centrally located. Staff is professional and accommodating. Many restruants and entertainment within walking distance. The decor is very nostalgic the hotel is clean and all well maintained. We will plan to return.

"claen with character affordable the best value on Sunset Strip. i recomend it .plentry of services around and on a busli"

5
18/11/2016

a great place to stay. good value and clean quite place. walking distance to many services. Walk of fame and Downtown Hollywood near by. i recomend this Hotel and Chain as they are always clean and affordable

"Good location"

3
18/11/2016

Nice location for a short visit in order to see the major Hollywood attractions. Hotel is reasonable priced, clean etc, however quite a lot of noise from other rooms and especially insufficient breakfast area !

"Really Nice"

5
16/11/2016

We spent one night in LA for a medical procedure the following afternoon . Since we live 60+ miles from Cedars-Sinai, we chose Best Western Sunset Plaza...a national chain with a reasonable price. The room was clean and pleasant and very quiet. It was easily accessible from the parking area. The pool area is beautiful, and if we return, we will definitely make use of this amenity. Good free breakfast. Close to Beverly Hills and Hollywood. We ate dinner ar Lawry's The Prime Rib...5 minutes away. Wonderful. Only one issue. We stayed there on election night 2016. The Fox News Channel Signal kept cutting out all night long. Very frustrating. Coincidence? I don't know... Otherwise...a great evening. We will definitely return.

"A highlight of my trip!"

5
16/11/2016

I don't know where to start with this place - it was just superb. Not overly fancy but really comfortable, homely - and the pool area made you feel like you were in Spain. I slept like a baby here - the beds were so comfortable and the rooms we spacious, well equipped and felt like a home from home. They had plug sockets by the bed which made me so happy. Can't fault this place.

"great hotel at a reasonable price"

5
15/11/2016

I visited West Hollywood in July for 8 nights and stayed at the Andaz and gave it a great review. When I was planning my trip for this month I checked the prices there and then called the Sunset Plaza which was over a hundred dollars less a night. Since the purpose of my visit was to visit my grandson I figured I would not be spending that much time in the room so I booked the Sunset Plaza. I was very pleasantly surprised. Although the outside and lobby of the hotel is not as nice as the Andaz the room was great. The amenities in the room were better as there was a microwave, coffee machine, microwave and huge makeup mirror. None of these were in my room at the Andaz. The pool area was amazing. It was so beautiful and relaxing. The included breakfast buffet had so many different choices. I am not a breakfast eater but I could not resist the tempting offerings. The hotel is surrounded by luxury hotels charging hundreds of dollars more per night The Sunset Plaza Best Western is a bargain. I plan to stay there on all of my trips to LA.

"Great hotel on the Strip"

5
15/11/2016

Room was generous in size, enough for 2 adults and 2 older kids. We had a courtyard facing room which was just amazing, the outlook over the pool is just great. Included American Breakfast was very good. Service was ok, the Saddle Ranch Chop House across the road is great fun but there are not a lot of food options in close proximity. Still really enjoyed the stay.

"Location, Location, Location"

4
14/11/2016

Excellent location. On the same walking strip as the various and famous bars of Hollywood. If you are a tourist in LA - this is the best location to stay in. The breakfast leaves a lot to be desired for though. Mark at the reception was extremely cordial and helpful and sorted out all our queries and even going out of his way to customize advice on the places we wanted to go to.

"Good average hotel"

3
14/11/2016

Just came back from a 4 day stay at this hotel. We took our 3 kids with us and we decided to stay in west Hollywood, an easy area to explore because of all the attractions and also easy to go to Santa Monica for a day at the beach. The hotel's location is good. You need to walk a few blocks either way to come across more restaurants, but there are a couple right near the hotel. The hotel is good. We got queen suite with jacuzzi, but unfortunately, all of those suites are not facing the pool and the windows face a wall, so it's pretty dark and a bit gloomy to stay in the room. Having said that, we were not there to spend time at the hotel, mostly for sleeping, but if you have a week or so in the city and want some down time, consider the same room but with a balcony instead of a jacuzzi, and then you'll have more sunlight. Also, the courtyard with the pool is beautiful, nice place to sit after the long day with drinks, although the pool needs to be cleaned more often. However, the hotel does not have a bar, the restaurant offers only breakfast, and we missed having that option. They are missing a bar, small bistro kind of place, even if a small one, specially considering the price. Which brings me to the next point. It was a bit pricy for what you get. We took this hotel because of the breakfast and size of the room, big enough to accommodate our party of 5, but other places (4 star hotels) we looked offered nicer, but a bit smaller rooms, and cheaper rates, with restaurants on site. It's a trade off, but something to keep in mind. The breakfast is convenient. A continental breakfast with eggs an ham or bacon, breads and pastries (they don't really seem fresh), yogurt, and a bowl with fruits. Also a waffle machine. It would have been nice to have a bit of cheese and cut fruits, but again, for a continental breakfast if was still good and filling. Parking is cheaper than most too. Wi-fi is free. If we go back to LA, we will probably consider a different place, although if you travel with a smaller party and don't get the large suite, it will be an OK deal.

"Update to previous review"

5
06/11/2016

I had a not so great experience the last time I visited. I happened to come on a day they were renovating and encountered some problems, but I must say that the management team really tried to make it right. A friend of mine was staying in Hollywood and I suggested they try this hotel because it is a VERY beautiful place. Well they did and they loved it! They encountered no problems. So I am amending my review because I do believe that mine was an isolated experience.

"Fab hotel and added bonus of a peaceful pool area"

5
05/11/2016

The first appearance of this hotel is deceptive, what a gem lies behind the facade, walking off the busy strip into a peaceful and beautifully decorated reception and it just gets better. Our room was quiet, comfortable and well equipped. The added bonus of the pool which is an oasis in the very busy city of LA, a perfect area to relax and unwind. I have seen some negative comments about the breakfast but I cannot agree with them, the breakfast which is complimentary is very good and you can choose from fresh waffles, pancakes, sausage, a variety of eggs, porridges, cereal, breads/bagels, pastries, fruit, yoghurts, along with cheeses, ham and more! Yes the plates and cups are paper and the cutlery is plastic, but really just get over yourselves and if you don't like it go and pay $15 down the road for the same thing on a plate! A shout out to the staff in the hotel for your excellent service, from reception to the maintenance guys, polite, professional and friendly. We ate dinner a couple of times across the road at the Ranch and Saddle, huge portions and we found it to be good, it was close a d convenient after a busy day touring too.

"Great hotel in a convenient location"

5
04/11/2016

I stayed here with my 19 year old daughter for our first trip to LA. We spent 6 nights at this hotel and I really couldn't fault it. The staff were excellent, especially Mark on the front desk. The rooms were spot on (make sure you ask for one with a view of the pool), very clean and lots of lovely thick towels. Breakfast was a good selection of hot and cold foods. The location is quite central, if there is such a thing in LA. We tended to use Uber to get around. Will definitely stay there again on a return visit.

"Perfect hotel for our first trip to LA"

5
31/10/2016

Our first visit to LA for my 3 teenage daughters and me, the second stop on our whistle-stop Californian roadtrip. The staff couldn't have been more warm and friendly; nothing was too much trouble. We felt very at home, safe and looked after! Convenient location, great for the hop on hop off bus tour; rooms lovely and beautifully clean with fridge, coffee machine and safe; breakfast is good; pool area beautiful. We wish we could have stayed longer. Thank you for everthing!

"Honeymoon stay "

5
30/10/2016

We arrived after a long drive to a very nice welcome by the reception staff. We were given an upgraded room & wine on arrival for our honeymoon. The hotel was very clean, in a great location & definitely worthy of a 4* rating. Thanks for everything. :)

"NIce hotel, great location"

4
28/10/2016

It is a nice hotel with a lovely courtyard. We stayed in a suite which was very nice. Only downside was the breakfast wasn't that good. We went out for breakfast. Other than that a nice hotel. The location is excellent and the $18.00 parking fee was a nice surprise.

"Comfortable, convenient and classy"

5
27/10/2016

Very convenient hotel on Sunset, great value. Very helpful and friendly staff. Stayed in the two bedroom suite - 4 queens and a sofa in a sitting room which was excellent as I was traveling with 5 teenagers. Two really nice bathrooms stocked with plenty of towels! Pool area is just beautiful, as pictured. It is an older hotel as are most in that area - but new doesn't always mean better. This hotel is charming and warm, and everyone made us feel at home. Yummy hot American breakfast buffet. Scrambled eggs were well seasoned and very tasty. Multiple meat options each day, sausage and ham day 1, 2 kinds of sausages and bacon day 2. Waffle station, cold cereal, yogurt, fruit, coffee, juice selection. Something for everybody. Will definitely stay here again.

"Awesome! Continued..."

5
26/10/2016

This hotel continues to be me and my family's favorite hotel in the area. We visit southern California every year and have been doing so for at least past 20 years. We have tried a number of hotels and this has been the best overall experience for us, so we don't even look at others anymore, just go there! The staff, management make this a great and pleasurable experience every time. What we love about it is that the experience has been consistently good, not hit or miss. Looking forward to next years experience!

"Fully priced but good"

4
22/10/2016

Quick and helpful reception. Touch of luxury: good furniture and bed; immaculate and glitzy bathroom; fridge, coffee machine & safe. Breakfast included but ordinary (that's America!). Small but nice pool and environment. Opposite the Comedy Store for Hop-on Hop-off bus. Hotel is also a collection point for LuxBus going to Las Vegas. Taxis at door.

"Great Stay in West Hollywood"

5
21/10/2016

Affordable, great location - close proximity to everything! Lovely clean rooms, great breakfast, super friendly staff and lovely outdoor pool area. Have stayed here both times I have visited L.A and would stay here again!

"Nice hotel, great location"

4
19/10/2016

Clean, spacious rooms. Pool area is lovely with lots of flowers Breakfast was buffet style with eggs, pancakes etc. Didn't like the paper plates though and plastic cutlery. Location is great on Sunset Strip for bars & restaurants etc but you will need a car or uber to get to any of the main tourist sites.... Hollywood, Beverly Hills etc LA is HUGE... If you are looking for a clean hotel in a good location without breaking the bank LA style this is a great option.

"Clean and spacious "

5
15/10/2016

We were very pleasantly surprised by our room in the Best Western Sunset Boulevard. It was huge and clean. The air conditioning worked perfectly. Bathroom was clean and very big. Carpark number 2 has a sharp incline on the way in- it was a bit tight for the car - and difficult to turn if the few spaces in it are filled. Recommend going for carpark 1 or 3. The pool was lovely- You could take your breakfast down and eat pool side too which was nice. The included breakfast was definitely adequate- eggs, potatoes, cereal, juice, tea/coffee, bagels, pastries etc. Overall good stay and I recommend the hotel.

"Not the best Best Western"

3
12/10/2016

My expectations were high after a great stay at the Best Western Sacramento however this hotel did not compare. The good thing is that it has parking under the hotel, chargeable of course but handy. Just pull up outside the front door to register and you will be given directions to car park. Evening reception staff were very helpful. We were given a room on the first floor which is practically underground. Very hot, although air con was efficient but too noisy to keep running all night. Also vending & ice machines on this floor which sound like a helicopter is hovering. Hairdryer is wired into bathroom which is never a good thing. Coffee making facilities in room and fridge and safe. Pretty pool area and good choice of food at breakfast.

"No complaints. "

4
12/10/2016

A very nice hotel. Decent sized rooms and a good location. This was our arrival point after a 10 hour flight. Easy parking at the back of the hotel. Pleasant streets for a long walk down to the farmers market to enjoy the scenery. The observatory is not far and Mulholland drive is just ten minutes.

"Great hotel right in the heart of West Hollwood!"

5
09/10/2016

My husband and I stayed at this hotel for a few days and thought it was lovely. Our room was a bit small but nice and clean and the bathroom was lovely. We also had a slight pool view which was lovely. I would definitely stay at this hotel again!

"Lovely Hotel"

5
08/10/2016

This is a wonderful hotel. Our room was beautiful with a lovely balcony and a great view. The front desk staff were very professional and friendly and the service was outstanding. The breakfast was really nice with a variety of options and both breakfast rooms are spacious and comfortable. I took my family there from out of town and the hotel was in a great location for sightseeing. We all had an enjoyable stay and will definitely go back for our next vacation in LA!

"Honeymoon "

4
08/10/2016

We kick started our honeymoon at this hotel in LA. We had a huge, comfortable room overlooking the pool area. The location was very good on Sunset Boulevard for going out to eat in the evening with several restaurants and bars within walking distance. It was also handy for the Hollywood hills, Beverley hills & the walk of fame. The hotel offered a complimentary breakfast which was pretty poor and cost conscious served on paper plates and plastic cutlery. The best option was the waffles. The parking underneath was very expensive but that's LA for you. Overall it was a good choice for the area and I would recommend it.

"An old-world oasis, with all the amenities of today in the heart of the city."

5
04/10/2016

My Husband surprised me with a trip for my birthday, so I had no say in where we were staying on this trip. But he did not disappoint at all. I will say, pulling up to the hotel can be a bit tricky, but nothing to really worry about. You pull up in front to check in & the hotel has its own parking located around the block that staff will gladly explain upon checking in. The hotel itself is wonderful. The staff is very accommodating and knowledgeable should you have any questions about anything going on in the city. And you are surrounded by so many things to do. Talk about location, location, location. There is almost no time to take advantage of the gym they provide or the amazing pool area. But I do encourage you to take the time to at least sit out under the stars with all that beautiful bougainvillea. You will forget about all the hustle and bustle that is surrounding you outside. I have never stayed in a hotel that can whisk you away like that. And waking up to such a wonderful breakfast before heading out for the day was such a treat. When you think hotel, you think the normal, muffin and coffee. But here, it was a full on breakfast. Oatmeal, waffle bar, eggs, bacon sausage, fresh fruit, coffee and juices. There isn't enough that can be said. I will be telling friends and family and we will most definitely be back.

"Excellent budget hotel"

4
04/10/2016

We spent three nights at this clean, efficient hotel. The room was a good size with comfortable beds. The breakfast, which was included, was varied and ample, There were eggs, bacon, sausage, cereals, yogurt, fruit, juices, scones, muffins, danish, a waffle machine and batter to make your own waffles, toast, and good coffee. It wasn't gourmet, but it held us over until dinner. The pool was clean and very pleasant and the hotel is centrally located with convenient parking for less than $20. a day. The staff was always pleasant and helpful. We would definitely stay here again!

"Bad start,but got better!"

4
01/10/2016

Having booked through virgin holidays and requested an upgrade for our 45 th wedding anniversary we very dissapointed to be given a room with a view of a brick wall!!! After complaining we were given a room overlooking the road,better but not great.next day we were moved to a poolside room with French doors opening out on to the lovely courtyard pool,perfect!! After the bad start things got very much better,room was comfy , clean and with efficient air con. Free buffet breakfast was ok,but you could take this down poolside which was a big bonus. Friendly and helpful staff throughout the hotel. Excellent location for visiting the major sites in la,sighted on sunset boulevard ten minutes from Beverly hills. One tip,try the food and happy hour in the saddle ranch opposite, great food,big portions and a great atmosphere,be brave and try the mechanical bull ride,plenty did,most got thrown off! All round this is a good hotel in a great position.

"2 nights over New Years"

4
01/10/2016

The room was enormous compared to what we had just experienced in Hawaii. The front desk staff was nice and the breakfast was good. The location was terrific with the only downside being the $18 parking fee but it was expected. It was under construction at the time.

"It's a Best Western, that's all."

3
30/09/2016

If you need to be in the area and are not prepared to pay excessively, this hotel is fine. Perhaps the most distinguishing feature is the good outdoor pool. There are several up and down stairs to reach (some) rooms which is slightly troublesome for luggage. Otherwise, little of note.

"Love it"

4
29/09/2016

Boutique hotel with big rooms, spotlessly clean and lovely pool area. Service wasn't as friendly as we would have expected but they did the job. Parking was approx $15 and you could come and go as you pleased. Relatively close to all you need.

"Great place for first time visit to L.A."

5
28/09/2016

For our first time to Los Angeles, this was the perfect place to introduce us to the city. The staff, especially Julio and Jesse at the front desk are a credit to the hotel, perfecting that all importance balance of friendliness and professionalism (Jesse especially when I came to the desk about 5 times in 30 minutes with various annoying questions). The breakfast, for a self service, is one of the most comprehensive and complete selections I've seen in a hotel. Maybe there could have been more cereals but with the huge selection that there was, I was more than satisfied. The second breakfast room on the fourth floor is a great idea too.

"Great Place on Sunset"

4
27/09/2016

Nice location easy to get to. Nice people at the check in Julio & Carlos are mine of information of the area and LA. Room we got was clean and house keeping a good job everyday only there should be facial tissue or similar in the room. Breakfast standard American fare. Location is such would visit again. Thank You Julio & Carlos.

"Perfect place to stay"

5
26/09/2016

I was so very pleased with my decision to stay here during my 8 night stay. From the start my experience was great. Before check in I had requested certain special requests and I am happy to say that every last one was made, no questions asked. The staff is accommodating to every need. My room was very spacious for me and my guest. Comfortable bedding, microwave, fridge, and blackout blinds made my 8 night stay extremely convenient and I was able to save some cost on food by having snacks and drink in room. Other hotels I looked at in the area cost more and didn't have these amenities. The hotel decor was cozy, warm and made you feel like you were transported to a quiet Tuscan villa after a long day of sightseeing and activity which was nice. We utilized the hotel parking for around $18 which was very convenient and breakfast had great variety. I enjoyed myself so much I plan on staying here during my annual trip to LA.

"Second time visiting, and I still think this is the best value on Sunset Strip"

4
26/09/2016

Having stayed at this hotel a number of years ago and having a pleasant experience, it was my "fall back" hotel if nothing else in the area was reasonably priced, and sure enough after doing my homework and seeing the high prices of other area hotels, I found myself once again making a reservation at the Best Western Plus Sunset Plaza Hotel. The location is perfect, with everything you want to see in either walking or short driving distance. Whether walking Sunset Strip, taking studio tours, visiting Santa Monica Pier, or taking in the tourist-trap area of Hollywood and Highland, this hotel places you in reasonably close proximity to everything, and at a decent(for the area) price. You can look, but you're not going to beat the value that this hotel provides. Overnight parking is a bit pricey, but you'll soon realize that parking anywhere in greater Los Angeles is pricey, so it is what it is. The complementary breakfast is slightly better than what you'll find at most chain hotels. The rooms are spacious and clean. The pool area is a nice little oasis in the middle of a concrete jungle. I've stayed here twice now, and wouldn't hesitate to stay here again.

"Many Improvements Since Our Last Stay."

4
26/09/2016

We had stayed here many times in the past. For the last handful of years we have used AIRBNB when in the area. AIRBNB has gotten more expensive due to city/county fees and taxes so we decided to go back to the hotel scene. It turned out to be a good decision. The hotel has cleaned up since we were last there. Our room was very nice and very clean as well. The staff really made a difference in the experience. They were beyond kind, helpful, and professional. Went to a concert at the Bowl and the walk was 10 minutes. We did not eat at the restaurant as we had eaten just before check-in. One thing I would recommend if you want a quieter experience is to request a room towards the middle or back of the hotel. Ours was in the very front on the side of the restaurant and there were some pretty loud people down there having drinks at the bar. Sound came right through the walls. It didn't deter much from our overall experience but just wanted to keep it real. Will stay again for sure when next we are in town!!! The staff alone is worth the stay as they can make or break the mood of a stay and this staff was on top of their game!!

"Stop over for China tour"

4
24/09/2016

Coming from southeast, USA, we stayed two nights before and two nights after a two week trip to China to help adjust to 12 hour time change as well as visit LA. A great location to tour LA. Rooms are very spacious with mini kitchen, clean and quiet. Very attractive courtyard with pool. A nice breakfast is included but no restaurants or bar. Room service is provided by local restaurants. Front desk is exceptionally helpful with reservations, tours, and directions.

"Outstanding"

5
22/09/2016

We arrived here late afternoon and were made to feel very welcome by Mark on the Front Desk. The hotel is boutique style and is stunning. We stayed in a suite which was a corner room and had windows on two sides; one over the lovely quiet pool and the other looking at the LA skyline. The balcony was quaint with a small table and chairs and also a comfortable lounger. The hotel had a Mediterranean rustic feel about it and it felt "classy". Complimentary breakfast was fine with everything you could wish for and was replenished often. The hotel doesn't have a restaurant or a bar but this really didn't matter as there is an abundance of superb restaurants just a 10 minute walk away, and it is safe to walk out in the evenings. There is also a bar just across the road should you want a drink. Parking is $18 a night in a private car park below the hotel. All the staff we encountered were lovely, very helpful and knowledgeable. We would highly recommend this superb hotel.

"Good quality hotel on Sunset Boulevard"

4
21/09/2016

Visited for 3 days B&B Staff very friendly and helpful Good beds, good nights sleep - air con very effective Breakfast both hot and cold - good coffee Has laundry - self operated - quick and effective Enjoyed our stay - good base to cover Northern and Western LA - take an organised tour

"LA in September"

4
18/09/2016

We had a very good experience at this hotel. Staff were very friendly and helpful. The breakfast was very good, just what we needed before a day out in LA. Car parking is good but will cost you $18 a night but worth it if you won't to escape LA for a day. The hotel is well situated and has all the facilities you may require including a laundrette. The pool is in the centre of the hotel and are provide towels by the poolside. A great experience thank you

"Great location"

4
15/09/2016

Just spent 3 nts here. Hotel is well placed on Sunset Blvd. LA is so big nowhere is really central. Reception will tell you it's too far to walk to most places and that buses can be a bit un reliable, but we walked all the way to Hollywood Bvld to the walk of fame one day and back and all the way to Rodeo Drive and Wiltshire Bvld another. If you walk down Sweetzer Ave, take a right out of hotel and then first right, all way to Santa Monica Bvld there is a bus stop just there for 704 express bus, which will take you all the way to Santa Monica Beach for $1.75. Price is same wherever you get on or off! Only takes bout 30-50 mis depending on traffic and you get a good look at Beverley Hills on way. Santa Monica and Venice beach are superb and you can walk between the two or hire bicycles. We walked took about 50 mins to an hour each way beautiful views, especially muscle beach!! Hotel was very nice even had a pool but we didn't use this. There is no bar, which is a shame but the Saddle Ranch chop house across the road is a great place to drink and eat. Rooms were clean and bed comfy. Buffet breakfast was ok. Would stay here again.

"Lovely staff "

3
15/09/2016

Stayed here for three nights nice clean rooms every member of staff were extremely polite and nice. Free breakfast basic but adequate good base to get around LA but would recommend a car enjoyable stay and would be happy to return.

"Really good spot a short walk to everything"

4
12/09/2016

When you walk into the hotel it is like an oasis out of the hussle and bustle that is Los Angeles. They have a lovely pool in the middle of the building with a wonderful garden of flowers on full bloom over trellis, very Spanish inspired almost! Service was adequate, breakfast quite good. There are 3 floors of rooms, ours was on the second floor! A number of the first floor rooms open onto the pool terrace, unfortunately, the second floor room that we had was very dark - the only window opened to a concrete wall and it was very noisy from up above. Other than a disappointing room a nice stay.

"Peaceful oasis"

5
12/09/2016

This is a beautiful hotel very peaceful and relaxing even though it is on a very busy road. Ideal for visiting the area with local bus stop just outside the entrance and the open top hop on hop off stopping just across the street at the Comedy Club. Great breakfast with lots of choice. Be aware there are no bar facilities at the hotel, but there is a liquor store across the street and with a fridge in your room, it's ideal to store a beer or chill you wine to come home to and relax by the pool. The staff are excellent and extremely helpful. Would stay there again without hesitation.

"Awesome stay "

5
10/09/2016

This location is very luxurious and well managed. Located on the strip you have plenty of options to chose from when it comes to dinning. The rooms are to die for and the noise is kept at a minimum. Please check out this location and see it for yourself it's definitely a 5 star stay. Staff 5/5 Location 5/5 Maids 5/5 Management 5/5 Front desk 11/10

"Wonderful stay"

5
07/09/2016

We have stayed two nights. The first night was very stressful as we had been 24 hours travelling. Picked up a car and we're out into a unknown city to us on a different side of the road. No problem getting here it's a pretty straight road from the airport. We parked the car in front of the hotel and we're able to drop luggage off before we moved the car to secure underground parking just round the block. The staff on our arrival were lovely, giving great instructions and advise. The rooms are so clean with plenty of fresh towels. Hair products and soaps. The beds are nice and big with lovely fresh, crisp white bedding. I slept like a baby, just what we needed. The breakfast was wonderful. It caters to ALL tastes. We got the hop on off bus and the stop is just up the road from the hotel. Really well located. That evening we didn't want to go far and the restaurant over the road was great. Nice food. We wandered up the road and had a drink in a cocktail bar to round the evening off. So I would recommend this hotel.

"Pretty good actually"

4
06/09/2016

Clean hotel in a great location. Great lighting and lots of mirrors (nice for girls putting their make up on). Bathrooms are nice and clean and there were plenty of towels (one reviewer had posted that there was only 1 towel in their room and I was sort of worried about it). Front desk staff weren't very friendly, but it didn't ruin our stay. Good location, great price. Beds were comfortable enough and room was cold and quiet (just like I like). Would stay here again if I end up back in LA.

"Stay at Best Western Hotel"

5
02/09/2016

Very nice upgraded hotel and reasonable price for my stay. The breakfast was very good and easy to access the food and take to my room to relax. Staff was very helpful and accommodating. I would recommend to others.

"Besthollywood vacay going back soon "

4
01/09/2016

My family and I (2kids-girls) stayed here back in summer 2009, the following year myhusband I stayed at the Sunset Tower hotel (5star) next door. I found that the staff at best western were much friendlier and more helpful than next door in a five star. I loved the hotel so much we are planning on going back summer of 2017,and my husband wants to go back to the same hotel instead of going to afour or 5star. We hope it will still be the same (warm,friendly staff,good value for money) as it was back then.

"Came for show..."

5
01/09/2016

We got the 2 bedroom 2 bathroom room 233 because we were staying in LA to see the Broadway show Newsies. We had my mother in law and two teenage daughters and this room was perfect! Super clean with a living room in between the rooms and the bathrooms were really spacious and nice. Our bathroom had a great rain shower head and double sink. Cons: need some kind of shelf in the shower for your soap, putting it on the floor is kind of gross. Plus they could use a towel hook right outside the shower because you have to step out and walk around the corner on the slippery tile. They have bath and body works products which is nice. We didn't use the pool but the grounds around it are beautiful. Staff was okay friendly. We slept in late so we didn't take advantage of the breakfast but parking is good and safe and free wifi.

"Reasonable hotel for family"

4
28/08/2016

The facilities of the hole are good and swimming pool is available for kids.l Location of the hotel is also good. Overall environment is suitable for traveling family.i would consider choosing this hotel again in the future.

"Holiday trip"

3
24/08/2016

Location is awesome, close to Hollwood, Rodeo Drive and other tourist spots. Reception staff were courteous enough, had an issue with the account yet to be resolved. Still recommend this hotel. Outdoor pool is a good size, not too many rooms so not large. You need to go out for lunch and dinner however plenty of options available.

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
Thank you for taking the time to let others know about your stay. We are happy to hear that you enjoyed our central location between Hollywood and Beverly Hills. We look forward to your return visit.

"Dissapointment "

2
23/08/2016

When we arrived at this hotel, we were very confused on where to park and had to park outside the hotel on the side of the road until the receptionist told us where the parking was which was behind the hotel. The room was adequate and comfortable but a kettle would be useful. In the morning we went to breakfast for our first meal in LA. Breakfast was served on paper plates with plastic knifes and forks which is completely unacceptable especially being in one of the the thriving cities in the world also there was no staff in sight, it was completely self service . The wifi basically didn't exist and it was impossible to do anything. Very disappointed.

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
We are honored that your choose the Sunset Plaza Hotel for your first visit to Los Angeles. Our hotel registration zone is directly in front of the hotel so you parked in the correct designated during check-in. Our Management cares about our carbon foot print and has implemented numerous energy efficiency programs. For example, our complimentary Buffet Breakfast is served on 100% compostable plates and has an active recycling program in place. Our internet has always been above any hotel requirement for both upload and download and is currently at 100 mg Fiber. Maybe you were not signed onto the hotels network. Thank you again for bringing your concerns to our attention. We hope to have the privilege of accommodating you on your second visit to Los Angeles.

"Not Much Nearby for Families"

3
21/08/2016

We selected this hotel after a day at Universal and were considering continuing our site seeing into Hollywood but found ourselves too exhausted. We wanted dinner and there are really no decent family friendly places anywhere near. We were told the Saddle Chop place across the street would work however the place was packed with people watching cage fights and we couldn't get a table for over 1.5 hours. Hotel is clean albeit a bit smelly. Our room faced Sunset Blvd. and was noisy with sirens. The pool was pretty to look at but cold and seemed more like an adult pool. All and all, I would expect more for the price paid and would not stay here again. Just very anti-climactic considering we were in Hollywood. But front desk staff were very polite and professional.

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
It was a pleasure having you and your family stay with us. As you noticed, the hotel is located on the world famous Sunset Strip between Hollywood and Beverly Hills. There is an abundance of restaurants to choose from within a short walk from the hotel lobby. Our outdoor pool is heated and open year round. For our guests looking for something a little warmer we suggest our Suites with an in-room Jacuzzi. They are popular with adults and children alike. Thank you again for your review. I hope you will give us another opportunity of accommodating you on your next trip.

"Nice Hotel "

4
19/08/2016

Clean hotel with nice rooms and good breakfast. Centrally located for tour buses to pick you up and within walking distance of great restaurants. Nice pool and very friendly and helpful staff. Wouldn't hesitate to stay here again or recommend it

"3* that's really 4*"

4
15/08/2016

My family - husband, 2 sons ages 14 and 15, and I stayed for a few days and were very pleasantly surprised by this hotel. Our suite - one bdrm with 2 queen bed and separate sitting room with sleeper sofa was large by hotel standards. The mini sink and large fridge were appreciated as we like to keep cold drinks in our room. The bathroom was very large with 2 sinks, separate soaker tub and glass enclosed shower. The hotel is in a great location. Easily walkable to shops and restaurants from all sides. Lovely curb appeal. Taxis and public transit outside front entrance. Staff very helpful. They offered a late checkout and still offered to store our luggage while we did more sightseeing in the afternoon before we were ready to move to our next vacation destination. Rooms were quiet. No neighbor or outside noise. Breakfast is basic - selection of cereal both cold and hot, eggs, breakfast meat, selection of bread, bagels and some danish. It is really a 3* hotel with the feel of 4*.

"Excellent in parts"

4
12/08/2016

3 night trip as part of a road trip around western US. Check in good - car parking chargeable but this is normal. Room very pleasant opening up onto the pool - a bit cramped around the doorway to the patio Pool absolutely delightful place to relax with loads of greenery Difficult to find stairs so end up using the lift an awful lot. Breakfast not very good at all with v little choice - also I don't expect cardboard plates and plastic cutlery at somewhere like this. Problem with air con on our first night which took a while to sort out and left us with poor sleep on that night,

"Excellent STAFF !!"

5
11/08/2016

The Staff is solid... Great welcome and follow through. Staff goes out of there way to remember you and always acknowledge you..Highly recommended..!!!! Set on the Sunset Strip within walking distance of everything..

"Perfectly adequate hotel"

3
09/08/2016

Stayed here 3 nights in July as part of a larger trip across the US, and enjoyed it. Check in was easy and quick. Room was large and comfortable, if a little dated in terms of decor. It was also very quiet, which is always a bonus. Bathroom was also quite large for a hotel. Pool area looked inviting, although we didn't take advantage. Breakfast was a little basic -- paper plates, make your own pancakes etc - but plenty of choice. Sunset Plaza has sufficient shops and restaurants, but it's not within walking distance of any other sights or attractions. We used Uber, buses and the really efficient Metro to get around. Santa Monica is well worth a day trip.

"Great base to explore LA"

5
08/08/2016

We are a couple in our mid 20s and stayed here for 3 nights as part of a larger holiday to the US. This was a great hotel, in a good location for exploring LA and opposite one of the bus stops for the hop on hop off bus. The staff are friendly and hotel rooms clean and spacious. We had a lovely room with doors opening onto the pretty pool area. The pool area was perfect for relaxing, never really busy and very peaceful. We stayed on a B&B basis and there was plenty of choice of good food for breakfast. We would definitely recommend the hotel and staying on Sunset Strip.

"Very nice hotel for family vacation"

5
08/08/2016

This is the second time our family has stayed at this hotel and both times have been very good experiences. It is a great place to stay for families and is kid-friendly. Several rooms open up to the pool and there is a nice buffet breakfast included. There are many shops and restaurants within walking distance (the kids loved Mel's diner). The hotel is 5 miles from Universal Studios and even closer to all the Hollywood attractions. I recommend this hotel for family vacations. It is also quiet at night even though it's on a busy street.

"Great stay!"

4
07/08/2016

Last time we were in the area we stayed in Hyatt across the street, we liked the location but wanted to check out this hotel this time. Also Hyatt our room some years ago was super noisy; luckily our room in this hotel was dead quiet during evenings and night. We were very happy with our choice. Our room had direct access to a beautiful pool area, and the pool was about 5 meters from our balcony. Really nice! Room itself was very good and clean i.e. very good standard, so nothing to complain. Breakfast was a bit weak and cold eggs did not taste good out of disposable plates. Luckily oat meal was good! Gym was a quite basic but ok for some exercise. Access to parking lot is from a quiet street behind the hotel and it was really easy to get in and out. In total this was a great ending to our Hawaii-Nevada-California trip.

"A pleasant surprise at the end of a road trip"

4
05/08/2016

Best Western exceeded my expectations. The rooms were very comfortable, a good breakfast selection and excellent parking. The Jewel being the courtyard swimming pool. The location meant we could walk to 'The Grove' shopping and Indoor Market, as well as 'The Walk of Fame'. We drove to Griffin Park Observatory and Venice Beach, Sanyta Monica. Restaurants a plenty on your doorstep and the staff were very. I would recommend for families. The only negative would be the outside rooms faced a wall.

"Fantastic Service !!!!"

5
05/08/2016

As a frequent traveller I must say this hotel was by far a 10 for service and accommodation. Carlos and staff treated me like million dollars , I will return. Restaurant for breakfast was easy and cheerful, location is central for everything. Bravo!!!

"Good hotel not too fancy"

4
03/08/2016

Good, clean hotel with friendly staff always ready to assist you. Breakfast was ok if you do not expect fancy - you use paper plates, cups, glasses and plastic fork, knives etc. A little bit far from glamorous nightlife but there are a few bars and clubs in the neighborhood-Ryan at the reception desk was very helpful with that. The Skybar at Modrian is worth trying out for a drink and it is like 50 meters from hotel. If you want to go to the famous clubs in the area be prepared to pay the price.

"Best Hotel to stay in while in Los Angles"

5
03/08/2016

Best place to stay when in Los Angeles. Hotel is clean. The staff is very helpful. The breakfast is always ready at 7am . The rooms are clean and quite. The location is perfect if you have a car. Rooms are clean. Has a washer and dryer.

"Great base for all the sights "

4
31/07/2016

We stayed here for four nights in June, it's a great base for all the sights, west Hollywood, Hollywood - which you can walk to in about 45 mins, universal, Dodgers etc. We had a car and it's super easy to get around, leave plenty of time though as the traffic is pretty crazy. There's parking at the hotel, I can't remember if we paid for it, but if we did it can't have been much! The room itself was really nice, with air con and amenities, super comfy bed and clean and tidy. There's a free breakfast in too, which was enough for a quick bite before going about your business. No bar, but there's a great bar right across the street so no probs there. We barely spent any time in our room to be honest as there's so much to do. So All in all a good value for money hotel in a good location. Only one gripe about American hotels - our best western at San Diego was the same - no tea bags! Come on us Brits love a brew in the morning!!

"Brilliant! "

5
30/07/2016

I've stayed in this hotel twice and loved every second of it! The location is fantastic, the rooms are great! I was lucky enough to get a poolside room which was even better! The breakfast buffet has a good variety of food. Friendly and helpful staff. Taxi rank and bus stop out the front. Can't ask for much more in a hotel!

"Great Customer Service"

5
24/07/2016

Great hotel for anyone staying in West Hollywood for business or pleasure. Rates are fare and the hotel is both ascetically pleasing to the eyes and centrally located on Sunset Blvd. Of specific mention was the excellent level of customer service. I was there on business and experienced a disappointing setback that was unwelcome but the front desk staff went out of their way to accommodate my shattered itinerary and brighten my day and even week. Surprisingly good level of customer service. My thanks again to Carlos and Fred -

"California Travel"

4
24/07/2016

Central to most venues like the walk of fame, very close to Hollywood and in easy reach of the beaches. This hotel offers a warm welcome and comfortable surroundings which are clean and modern. The hotel has parking which they do charge for but if you have a car (recommended) the garage is good because parking is difficult. The hotel also included breakfast in the nightly rate which was simple but appreciated. If you want to get away from it all the pool area is very relaxing and enjoyable.

"Nice hotel in excellent location"

4
21/07/2016

We are couple and 3 children and arrived for 2 nights. In the evening arrival was like there was no one who greeted outside the hotel. Reception was greeted nicely when we got the key immediately and an explanation of the self-service parking which was great. The room was very spacious with view of the pool. The furniture was feeling pretty outdated and needs a refresh. The wireless internet made some problems and didn't work perfect. The beds were not the most comfortable. Air conditioner very was noisy and not cooled, we were told that's how it should work. There is self-service laundry room, which is great. Breakfast was reasonable but the dining room is very small. The hotel's location is excellent and also the staff. The hotel pool is very nice. In conclusion, Nice hotel in an excellent location.

"Good location, nice swimming pool"

5
18/07/2016

room looks clean and good, nice housekeeping, crews are very friendly and helpful, breakfast provided, and it was great; we've really enjoyed swimming in this hotel, my wife and friends love it; it's easy for uber driver to find us when we call them.

"The Best of Best Westerns"

5
18/07/2016

My teenage daughter and I stayed here for three nights during a long road trip. We visited LA to look at UCLA, and we built in some time to check out Hollywood, Beverly Hills, Santa Monica and Venice Beach. Hollywood is a little rougher around the edges than we had imagined, but this hotel was lovely and the perfect home base for us. This is hands down the best Best Western I've stayed in anywhere, and really didn't even feel like a Best Western. The hotel is beautiful, and struck me as sort of a cross between Mediterranean and art deco styled. It is very clean, very safe, and very welcoming. We had a huge room with a huge bathroom, a kitchen area, and two queen beds. The room has these great wood-paned windows that open wide to a gorgeous, flower-filled poolside courtyard. The staff was friendly and helpful. The breakfast was standard BW fare. My daughter and I walked to a convenience store a couple of blocks away at night and felt perfectly safe doing so. We also walked around looking for a restaurant one night, which we did not find. There are a couple of bars with food within a block or two of the hotel, but they are 21+, so not for us. We ended up getting in the car and driving to find food. So, if you have minors, and food within walking distance is important to you, you might think about that. But if you have a car and don't mind driving (and honestly, the traffic wasn't anything like what I was warned about - it really wasn't any worse than Seattle traffic) then this is a great hotel - safe, welcoming, centrally-located, friendly, and the room and pool were just lovely. I would definitely stay here again, if I ever have a reason to be back in LA or Hollywood.

"The best value on Sunset."

5
15/07/2016

This was my second stay at the Best Western on Sunset plaza. The hotel is beautiful, with a very relaxing pool area. The rooms are large and clean and very comfortable. A complimentary breakfast is included. The location is excellent. The service is great, the staff are courteous and friendly. Highly recommended, it truly is a gem.

"Loved It"

5
06/07/2016

Great everything...Clean room,comfy beds,well equipped & great size bathroom. Loved the variety of choice for breakfast. Staff very helpful & friendly. Pool area lovely & relaxing.Location great to access all the touristy spots.

"So glad we picked this hotel"

5
05/07/2016

Was very pleased with this Best Western Hotel. My husband and I decided to go with this one based on its location, very convenient to Hollywood Walk of Fame, Beverly Hills, Sunset Strip, The room was clean and decorated in very good taste. The beds were very comfortable and the bathroom was a good size. Breakfast was wonderful..lots of variety..really enjoyed it. Would most definitely stay there again!

"Family holiday "

5
02/07/2016

We only had one night at the Best Western but the staff and hotel itself were absolutely wonderful! The staff couldn't be more helpful even though we aren't entitled to breakfast when we arrived they offered it to us and on our departure as we were leaving early gave us a bag with fruit and water.. They also booked our to jets for universal studios and printed them out for us! We had a family room which was excellent, very clean and more than comfortable! Unfortunately we didn't get to utilise the pool but it looked beautiful! Maybe next time as we'll definitely be back. We felt very safe and loved this hotel

"Sunset Plaza"

5
29/06/2016

The Sunset Plaza Hotel has excellent service, value, location, cleanliness, beds and breakfast! I will stay here again whenever I am in Los Angeles. The Manager, Fred, is outstanding in getting things accomplished.

SunsetPlaza8400, General Manager at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
Thank you for taking the time to let others know about your stay at the Sunset Plaza. I'm happy to hear you enjoy your stay and we look forward to your next visit with us. Fred General Manager

"Unexpected Treat"

5
27/06/2016

This hotel was nothing short of perfection. The staff were very accommodating and friendly and no matter what the question, what time it was or what the request they were all equally cordial and receptive. I enjoyed my stay so much that I am already planning another trip and plan to stay at the same hotel. My only recommendation would be to have a heater installed in the pool because the location blocks direct sunlight on the water which made it a bit cold for the swimmers but other than that change nothing. This hotel is quaint and very comfortable and it made for a perfect place to enjoy a weekend getaway!!!

"Classy small hotel"

5
27/06/2016

We felt fortunate to find this hotel after the place we originally booked turned out to be awful. The kind man at the front desk let us check in early, and we were thrilled to find a big, nicely decorated room with comfy beds and a spacious bathroom. The room looked out onto the pool with flower boxes all around. It felt like a little oasis (temps were over 100 while we were there). The location is within easy walking distance of the cute cafes at Sunset Plaza. Parking was convenient, and there was a hot breakfast buffet. A very comfortable stay!

"Great hotel"

4
27/06/2016

We had a four night stay at the beginning of our west coast trip. The hotel was in a good location for what we wanted to do. Our room was lovely , opened up onto the pool area which was a nice bonus. Beds very comfortable and room very spacious . Large bathroom and all areas to the hotel were exceptionally clean. The free breakfast was a good start to our morning. The one and only small criticism would be the paper plates and plastic knives and forks, however I can see the reason behind this. All staff we had dealings with were very pleasant and helpful . We did not have a car for this part of our trip, however we had no issues travelling around. Tour buses collected us right outside the hotel. We also took a 40 minute walk to the hall of fame. The chop house restaurant is just over the street and other eating places are within a walking distance. I wouldn't hesitate to stay here again if ever lucky enough to be back in the area.

"Breakfast was excellence"

5
26/06/2016

The rates were more than what I wanted to pay plus parking 18.00 per day. The room at the Best Western was very clean and pool area very nice. Good location and Breakfast was excellence. Overall service excellence!

"Great hotel, friendly staff"

5
19/06/2016

This hotel is in a good location, plenty of places to eat and drink within walking distance. The breakfast was plentiful and the rooms a nice size. Although the traffic could be heavy first thing we never heard it, and whilst waiting for hop on hop off bus (catch outside Comedy Club) it was interesting to watch the different types of cars go by.

"Great little place in LA"

4
18/06/2016

The hotel stays in west hollywood, a great central neighbourhood in LA. The hotel has a nice atmosphere and its a great little, clean and comfortable place. Its not a super star hotel thought. The room is big, the bed is nice, the breakfast is tasty and the staff is helpful. Also, the price is right. Its nos a "cheap" hotel, but in LA nothing is cheap! Its a place I definitely recommend!

"Great hotel in the heart of West Hollywood highly recommended"

4
18/06/2016

I was staying at the hotel for 6 night i made reservation at the last minute and Carlos at the front desk was very helpful and nice and even got me a good room :) the room was clean and big for 2 people the breakfast was very good and free of charge the only one small think is the WIFI at the first floor doesn't work properly (bit slow and no reception) i am sure that i will be back to this hotel

"Heaven for a complete Route 66"

5
16/06/2016

After completing our route 66 vacation this was pure heaven to wind down in . Great location (although traffic very heavy but car spotting was wow !!) absolutely fantastic staff where-as nothing was to much trouble and a super room which lead onto the "cosy" pool . Plenty of eating/drinking places nearby of good quality and not over expensive in this very vibrant and famous place . It is very unlikely we will be in L A again , but , if we were no hesitation in staying here ......cannot thank you enough especially the staff at check in , was lovely to meet you all .....many many thanks , Geoff & Avril Mulcahy .

"Good place but its a Best Western"

3
16/06/2016

Spent two nights here after landing in LA at the start of a 3 week road trip. The hotel is in great place, easy to see the city and all the attractions and easy to get to from the airport. The staff were really friendly and very helpful, Mark on the front desk checked us in and noting we were tied after the 11 hour flight from the UK suggested that it would be best if we spoke to him in the morning about the city and he would give us the information then, which he did, really good help. Breakfast is included at this hotel which is a rarity in the USA but very welcome and the staff manning the breakfast room were extremely helpful even to the point of making my wives waffles as she had not used the machine before. They have a lovely, secluded pool area which, if you are staying longer than 2 nights I would look to have a room next to, a lovely area. The room was big and have everything we needed for our stay however, as I say in the title, this is a Best Western and like so many other BW hotels they are in need of a face lift, the carpets and furnishings look tied and are in need of replacement, everything is dark, this maybe a design feature of BW hotels but it does nothing to help brighten up the rooms. All in all a good two night stop over, good value for the money paid, clean and tidy, but a BW .

"Recommended highly"

5
15/06/2016

Located in the heart of Hollywood on the Sunset Strip where horribly expensive hotels are the norm, this little jewel fits the bill perfectly! We arrived late in the afternoon and were welcomed without a reservation as a walk in. The desk staff were outstanding and offered us a room at a very reasonable rate for the season and time of day. Where hotels in this area are priced in the $400 to sky's the limit range we paid $230. The room was exceedingly comfortable with a nice view of the "Hollywood Spanish Style" center courtyard pool. This isn't a brand new property but has been upgraded to be perfectly adequate for our needs. The bed was very comfortable too! The Sunset Strip can get noisy but our room was very quiet. The buffet breakfast was good and filling with a good selection. We will be back! Highly recommended!

"Enjoyable Stay"

5
15/06/2016

We stayed at this hotel in May/June for 4 nights. It's about a 25 minute taxi ride from the airport and it is well located. It is almost directly opposite the Comedy Store (which is bus stop 4 on the hop on hop off city sightseeing bus tour) and a good grill / restaurant and only. 2-3 minute walk to a Starbucks. The hotel itself is very clean and tidy and well presented. Some have said that they feel the decor is out dated but I thought it was nicely decorated throughout. The rooms are very spacious and well equipped. They are cleaned daily to a high standard. They have a very nice bathroom with everything you'll need and a coffee machine and fridge. The breakfast was very nice with plenty of choice. The pool and the sun area was clean and tidy and very welcoming after a long day spent sightseeing. There are always taxis available outside the hotel but be careful and check the prices before getting in (we always found the yellow cabs to be better priced). Take a trip to The Grove for a nice evening out where there are nice restaurants and bars in a safe environment - about $10/11 dollars in a taxi). All in all, a lovely hotel and I would definitely return.

"Great Stay"

4
14/06/2016

This well situated hotel provided a nice clean and spacious room with a very comfortable bed and all the other facilities that one would expect. Importantly our room was very quiet. Staff all very friendly and helpful. A good breakfast was provided. A good variety of bars and restaurants close by. The Hop On/Hop Off tourist bus stops almost opposite the hotel. This hotel was good value for money. We enjoyed our stay and recommend it to other travellers.

"EXCELLENT HOTEL!"

5
13/06/2016

By far one of the nicest hotels I have ever stayed at. Rooms were clean and inviting with a warm ambience. Despite the hotel's location in a busy area, the rooms were quiet and provided a very safe environment where you can unwind and relax. In addition, the hotel has an excellent breakfast buffet that offers a great variety with fresh items added constantly. Parking was also available through backstreet access into the hotel. Overall a great experience. Highly recommended!

"Great room, great location"

4
13/06/2016

Right on Sunset, close to restaurants and shops. Off-road garage easy to use. Looks good from outside and we had a great corner room at the quieter back with its own balcony. Pool also looked nice though we didn't use because of gloomy weather. Friendly staff and decent breakfast. Seemed popular with families as well as people on business. Only issues were three kids on multiple devices found room internet access a bit patchy and sofa bed mattress for third child was a bit uncomfy. We folded it back up and he just slept on bedding on sofa itself. Didn't raise this with staff as we sorted it ourselves but sure it wouldn't have been a problem if we had as they were very helpful. Right across the street was Saddle Ranch wild west theme restaurant which was great and very good value, though a bit boisterous at night. Big enough, however, to deal with birthday parties and families.

"Super location, comfortable stay"

5
09/06/2016

We had booked this hotel based on excellent trip advisor reviews and we were happy that the reviews were right! This is a very nicely located hotel on the Sunset Strip with many restaurants around. The stop for the hop on off bus is right across the road. The staff of this hotel are informative helpful and friendly. The rooms are not very big but still very comfortable and clean. The hotel also offers hot breakfast which is quite sumptuous. The wifi is very good in the rooms too. The hotel has a lovely pool too. We had a lovely stay for 5 nights. Totally recommended.

"Great hotel in a great location"

4
08/06/2016

Clean, comfortable, great pool. Breakfast a bonus and very nice too. Friendly staff and well priced parking. Not much not to like. Our room was large, clean and comfortable. I would definitely stay here again. One lift out of order so a 4 rather than a 5.

"Good Base"

4
07/06/2016

After an eleven hour flight being greeted by friendly helpful front desk staff was vey welcome. The rooms are clean and comfortable and the pool area is very nice. The only down side was the paper thin walls and the noisy air conditioning unit. It costs $18 per day to park in the underground car park, which was waived for our stay as we complained about the smoking outside our room which was by the very nice pool area! Breakfast was included in the price which was enough to get you going for the morning, ranging form cereal, bagels, bacon eggs etc. Complimentary coffee is available throughout the day. For us this was a great base for our 2 night stay.

"Beautifully furnished, super comfortable + very cool 'LA style'"

4
07/06/2016

The interiors, flowers, pool, rooms, decor (statues, flower pots and old-style reception telephone) make this place special and unique. The hotel staff were good listeners, helpful, informative and friendly. Really liked the rooms and could easily spend all our time here in the hotel while on holiday. The hallways and overall layout of hotel (the way the reception, rooms, hallways and pool area) create a very 'cool and laid back vibe' that is typical of how you imagine LA living to be like. Glad we got to experience staying here. The only thing is the breakfast did not cater for our dietary requirements (eg. waitress unfortunately could not offer anything for dairy-free and peanut-free options) as none of the food was made on site. The only option was an apple. Would like to stay here again if kitchen catered for a wider range of dietary needs (including the aforementioned). Location is across from Chateau Marmont, which was lovely. Unfortunately some aspects of this area of the Sunset Strip present themselves as quite 'seedy.' Public transport isn't so great. All in all, a special, delightful hotel. Thanks

"Best western , sunset plaza , LA"

2
05/06/2016

Arrived midnight. Couldn't have a bath , plug not working. Went to reception several times , no result to get it fixed. Expensive room , lots of noise from footsteps on floor above. Not helpful staff. Will never stay here again

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
Thank you for taking the time to write your review on Tripadvisor. I'm happy to see that we assisted you the following morning as soon as you contacted us and that you also extended your stay by an additional night. Our staff is available 24 hours a day and would have been more than happy to assist you with the bath faucet no matter the time. We would love the opportunity of having you as our guest again and hope to see you soon.

"Good and not so good!"

4
05/06/2016

We booked via Virgin about a year ago and requested 3 rooms together. 2 of us were next door to each other with a terrible view over a car park and our friends had a much smaller room with a tiny window overlooking the pool courtyard. The larger rooms were comfortable and perfectly clean however our safe didn't work and despite reporting it to reception at least twice a day, it didn't get fixed. Breakfast was chaotic. The tiny room where it was served wasn't big enough to cope with all the guests so we ended up taking trays outside to the pool. Lifts were old and very slow so this became a bit of an obstacle course balancing our breakfasts and negotiating the stairs! Our friends room was very noisy. People above them were up early and it was impossible to sleep through the floor creaking or the noise of the shower. Sitting round the pool in the afternoon sunshine was lovely with tiny humming birds coming to see us. A good base for Universal and within walking distance of Hollywood Boulevard if you're fit! There was a car park in the basement which was very convenient. They waived our parking fee due to the broken safe.

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
Thank you for letting others know about your experience at the Sunset Plaza hotel. With beautiful weather year-round the pool area is a perfect place to enjoy our complimentary buffet breakfast when our guests want to sit pool-side and bird watch. We also have a Breakfast Lounge which opened up this month. This allows plenty of extra seating with power outlets at each station for those who need to charge their phones before heading out. Thank you again and we hope to have you back again soon.

"Very nice"

4
03/06/2016

We stayed here 2 nights at the end of May '16. The room was big enough for 4 people, everything was clean. We had a room with pool access, the area around the pool looks really nice and you can't hear any noise from the streets. Breakfast tasted good and there's a big variety, everybody would find something to eat.

"Highly recommend"

5
03/06/2016

Great location. Very comfortable. Pretty surroundings in the relaxing courtyard. Staff very helpful. Located conveniently short drives from most popular attractions such as Hollywood, Beverley Hills, Rodeo drive. Rooms were fresh, clean, very comfortable

"Wonderful location, clean rooms"

5
02/06/2016

I liked this hotel, it was super clean, had free parking and was a great location. Walking distance to some attractions and some restaurants. The beds were comfortable. The hotel offered a free breakfast but we did not take advantage of it as there were so many other places to eat in the area.

""Great Stay""

5
02/06/2016

We had a 3 night stay at this lovely hotel.Our room was on the 2nd floor with a view towards the strip. The room was very big & comfortable with a big bathroom & good storage for clothes etc. The breakfast was very good value & especially welcoming in the USA which was included in the price. The pool area was relaxing & clean.Front staff were very helpful & friendly.There are a few restaurants that are close to the hotel but you would need a taxi if you chose to walk into Hollywood especially at night.We couldn't fault the hotel & its amenities.

"Great Stay"

5
31/05/2016

Wonderful hotel for business or pleasure. Great clean large rooms and wonderful courtyard. 2 Breakfast rooms with full american breakfast. Staff very friendly and helpful. Location smack on the Sunset Strip.

"Great"

4
31/05/2016

What a lovely hotel. We got upgraded to a huge suite which was great - the staff work tirelessly day and night!' Pool was lovely and quiet. Breakfast was ok - staff again very busy and some of the guests spoke to them quite rudely at times. This was just the tonic we needed after staying at the soulless Hilton! Highly recommended!

"If you are looking for a clean, comfortable and reasonably priced West Hollywood hotel... Look no further"

5
30/05/2016

We booked to stay over Oscars weekend and didn't regret it one bit. Our room was clean and comfortable. The pool yard was clean, relaxing and full of lovely pink flowers and palm trees. Located on sunset Blvd you are in a prime location for walk of fame. We had a car so could travel anywhere we wanted with ease. Car parking was ample and easy to use. We were half way through our 3 week road trip when we stayed here and so used the laundry facilities... No problems.. Super easy and reasonably quick from start to end. Staff helpful and friendly. If you are not sure on whether to book this hotel, go with your gut and book it. It's even better in the flesh than in the pics and has been recently updated. We will return if ever staring in Hollywood again.

"Free Breakfast Thrown In."

5
29/05/2016

This hotel has a great location & does pick up across the road for the hop on hop off bus. The rooms are clean and look to be recently renovated, the bathroom was lovely & spacious. They throw in a free cooked breakfast which is very rare for the USA. The pool courtyard is very pretty & the pool was not too cold.

"You get what you pay for"

5
28/05/2016

Wonderful accommodations. Pretty clean rooms. Delicious breakfast that begins at 7 and continues till 11. Easy access to good restaurants and whatever you may be interested in .The staff was very friendly and accommodating. The balcony was great and we had a great view of the pool.

"Not much to complain about"

4
26/05/2016

Stayed here recently when visiting our son in Los Angeles. Picked this hotel because of the consistent reviews. Was not disappointed. Stayed on the 2nd floor, corner unit overlooking pool area. The pool area was great but we missed a good vacuuming. They must rely on an automatic skimmer because the bottom was not as clean as we would have hoped. Stayed at a Best Western Plus in Orange County last year and they were out daily vacuuming the pool. Makes a big difference. Would have given it a 5 if it wasn't for this. The breakfast was great - the food, the seating, the attendants. We would definitely come back here again.

"Nice surprise for a Best Western!"

5
18/05/2016

My room was not great (basement level, so only had windows near the ceiling, BUT the hotel, location and breakfast made up for it! The pool area is beautiful with blooming flowers and trees and quiet. Lots of underground parking. We could walk to several restaurants in the area and just up the hill from Melrose. The breakfast was generous with options and decent quality for a breakfast that is included in the room price. Would stay there, again.

"Great hotel, but away from strip & food choices"

4
18/05/2016

This is a great hotel. Rooms good & clean, spacious with an in-room safe, and great little breakfast. It would normally be a must stay hotel. BUT there's no jacuzi, and more importantly:- The location lets it down. It used to be mext to the House of Blues, but that's now closed. There are only a cople of restaurants close, and the strip (both of them) are a taxi ride away. It ca be walked, but a bit long, but the staff advise not to walk after dark. Next time I'm in LA, I'll book something closer to the action..... I can't rate the service as excellent, because the room service is local hotel delivery, and when I tried to get something deliverred, it was a 2 hour wait - so ate a meusli bar.

"best of everything"

5
15/05/2016

we arrived here after a great 15 day cruise to the Hawaiian islands for our 50th wedding anniversary, we did not think it would get much better, but it was on a par for great hospitality, staff were superb, and the hotel room was more than what we expected, on the whole ,great room and amenities and the concierge staff could not do enough for us when we needed help in getting to places ( a sincere thank you everyone )

"Great quiet hotel"

5
11/05/2016

Quiet, quiet, quiet. Stayed here 5 nights. Slept great. Comfy, large modern rooms. Fridge and safe were a nice bonus. Shower nice and hot. Never heard a peep from another toilet flush from another room. The included breakfast, for a hotel buffet, was very good and plenty of staff to keep things replenished. Front desk staff friendly and helpful, pool area beautiful. One other great money saving feature - they have coin-op washers and dryers if you're staying for several days, so you can pack light.

"Very nice hotel in great location."

4
11/05/2016

Hotel is conveniently located near all the major attractions of LA. Although it's on a busy street it's quiet, at least those rooms facing the pool.They are clean and spacious and comfortably accomodate 4 people. They are equipped with a safe, coffee maker and daily provisions of coffee and tea. Parking is provided at an additional cost. Breakfast was included and was decent, although they could do better than serving it on paper plates with plastic cutlery.

"Nice Hotel"

4
09/05/2016

The hotel is nice! Great location. Staff was friendly and courteous. The location was ideal for where getting to downtown LA and Beverly Hills. The rooms were comfortable, the beds were amazing. The Breakfast was ok, the eggs were watery, but the waffles were good. The pool was nice, even though we couldn't swim in it cause the weather didn't permit. Overall I had a great time there and will stay there again!

"Fantastic hotel"

5
08/05/2016

I chose to book at the Best Western Plus Sunset Plaza after reading reviews on here and i am not disappointed at all. The staff were amazing and helped with everything we asked from travelling to different parts of LA and late checkout. The room for me and my daughter was brilliant with loads of space including our own little kitchen area. Breakfast was a good choice, a little small in the dining area, however, you had the option to take it to your room or eat by the pool. The pool area was gorgeous with loads of flowers and humming birds, very peaceful. There is a bus stop right outside the hotel that we took to Vermont (travel cost is only $1.75 each way) and once there we got the underground train to explore different parts of LA. Around the corner from the hotel and at the bottom of Sweetzer Ave near Joeys Cafe is another bus you can get that will take you to Santa Monica Beach and pier. Overall if I had to come back to LA i would definately pick the Best Western again, good value for money, friendly staff and a gorgous hotel.

"Nice little hotel"

5
06/05/2016

We found it easy to get to, coming by car, we parked in the garage at the rear of the hotel. The room was lovely and large. The breakfast was good but only served in a small room. We left the car in the garage and walked most places.

"Lovely hotel!"

5
03/05/2016

Whilst not in the most safest feeling locations, once you get past the front door this is an absolutely lovely hotel. Very clean and tidy with spacious rooms that easily fit a family of four. The pool surroundings are lovely and very relaxed. It's also a very handy hotel for getting about, only a short taxi drive from a lot of the main attractions.

"Nice getaway"

4
02/05/2016

I stayed in the LA area in or around 2008. After looking and looking for a hotel for my trip in 2016, I finally located one that fit within our budget and was in a location we liked. I was shocked to realize upon check-in that it was the exact same hotel I stayed at several years ago. This was not planned at all. If I had remembered the name of the hotel I'd stayed at 8 years ago, I would have chosen it again, but I didn't remember it. It's comfortable and there's a really great assortment of breakfast choices Beautiful property and comfortable room. I would highly recommend this hotel.

"Great location and great staff!"

5
02/05/2016

We weren't sure what to expect but were pleasantly surprised. Family of 5,we checked in early, the room wasn't ready so left our luggage. When we returned our luggage had already been delivered to our room. The staff were very helpful and made our stay an enjoyable one. The pool looked awesome, although we didnt get a chance to use it. The place was clean and comfortable. The rooms were a great size, beds were so comfortable and it was quiet. Would definitely stay here again. Great location

"Vacationing"

4
01/05/2016

Although 3 stars, felt like a 4 star hotel. Good warm breakfast daily. Good variety. Helpful front desk reception. My sons loved the fact that the hotel is within walking distance to all their sites. Overall a definite place to stay at when we return. Negative, too expensive for overnight parking. Would have loved for it to be cheaper.

"Very good, nice location "

4
27/04/2016

Not sure what to expect when we booked the hotel but was very pleasantly surprised. The staff on reception very friendly and breakfast basic but fills you up for the day ahead. Located on the red tour bus route and plenty of restaurants and bars near by as well as clubs for the party goers! Beds changed daily! The only downsides: The pool is small and very deep, the sun doesn't get to it after a certain time as its surrounded by buildings. Could do with a bar for guests relaxing by the pool The maids were not in the rooms until very late in the afternoon, just when we wanted to come in, get changed and go for a swim or get ready to go out. Will definitely stay here again if back in los angeles

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
We are happy to hear that your enjoyed our fabulous location and complimentary hot buffet breakfast. Our Housekeeping staff would be happy to clean your room at time that is convenient for you. Simply let us know by calling the Front Desk or leave the Service Sign on your door. We look forward to your next stay with us.

"Disappointing"

2
26/04/2016

I only stayed one night, and I was charged for 2 nights. -When we first entered out room, a maid used her key and walked in, without knocking. The bathroom door was open and my husband was getting in the shower. She said " oh, I am sorry I was gonna see if you needed towels." -We left for dinner and put the DO Not Disturb sign on, the still entered the room and changed out the curtains. Remodeling the rooms, but it should have waited until we were checked out. -the a/c is set on a 2 hour hold timer, so it would automatically go up to 85 every 2 hours, so in the middle of the night, we had to continually get up to turn it back down.

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
Thank you for choosing the Sunset Plaza hotel as your destination in West Hollywood. We would love the opportunity to go over your bill and make sure the charges are correct and to check the thermostat in the room. Please contact any of our staff members when you have a chance. I hope we have the opportunity to have you stay with us again.

"Great location - Great staff - Clean hotel"

5
21/04/2016

I feel lucky to have found this hotel online. The hotel was clean and in a great location, walkable, we like to walk to see the sites, we walked to Beverly Hills and to WeHo. The neighborhood was clean and safe. The staff, maid service and maintenance, greeted us each time we walked by. The room had a large closet, large bathroom with a great shower, microwave, refrigerator and coffeemaker. The bed, we had a king size, was very comfortable. We will stay there again the next time in the area!

"very nice"

5
21/04/2016

great room on the pool level with French doors to the pool and a great comfy bed it truly was what I needed after being on the road..great location and great breakfast..if anything the elevators were slow but other than that it was excellent

"Holiday time"

3
20/04/2016

Stayed here with my wife during a short holiday to the US. It's about $45 with tip from LAX. Place was nice, clean and had friendly staff. Breakfast was simple but filled you up. Pool was great for a quick splash after a day sight seeing. Unfortunately it is yet another hotel of haves and have nots. You either get a room with a view over the pool, or in our case a room with a view facing a wall with little to no natural sun light. Location is fine as it is in the middle of all the key spots you want to see. OK restaurants around, nothing special, would need to grab a taxi to go to a nice venue.

"Tremendous Hotel with Great Value"

5
19/04/2016

There are so many wonderful things about this hotel! Great location on sunset blvd, complimentary wifi and breakfast, beautiful courtyard pool, and well-maintained/clean - and not to mention extremely affordable! More than happy with everything we got for the price. Staff was very helpful throughout the trip. Great place to stay if you want to explore West Hollywood. Other main attractions are not too far either, the walk of fame is only a short drive and about a 45 minute walk. Only complaint about the hotel was there were a few tiny fruit flies (I think it was because of the live plants in the room). Other than that it was a perfect stay! I highly recommend the suite if you are a family of five - comes with 2 double beds, a pull out couch, a kitchen, and family area. Very spacious, and more affordable than getting two separate rooms!

"Beautiful hotel, great location "

5
18/04/2016

We stayed here for 3 nights while on honeymoon. Gorgeous hotel with great amenities. Fantastic complimentary breakfast. Perfect location for exploring Hollywood. Staff were very friendly. Room was cleaned and freshened everyday. We even got a complimentary upgrade!

"A great hotel for not a lot of money"

5
16/04/2016

We chose this hotel as the facilities and location looked good and the price was favourable. We were not disappointed. The hotel is just great. Rooms clean and tidy, staff excellent and helpful. Location good. Breakfasts filled us each morning. Coffee,tea and hot water were available all day. There was a small gym which we used and the pool and location was great. Definitely stay here again. The chop house across the road was a great place to go for a meal

"comfortable and affordable"

5
16/04/2016

fabulous rooms with fantastic views of the city from the balcony rooms, beautiful seating around pool area, easy walking distance to eateries and shopping, I was there on business, yet the end of each day was like a mini vacation, the amenities made it worth all the hassle of working in the city, couple of miles down the road is upscale shopping as well as casual shopping, fantastic area, will book here again when planning to be in the area

"Excellent hotel near all the sites of West Hollywood"

5
12/04/2016

This hotel was great...clean...beautiful and near all the sites! An excellent value for the amenities provided! Rooms were excellent - would highly recommend to anyone! The bathrooms were huge and emulate!

"Outstanding Customer Experience"

4
12/04/2016

Had a stay at this hotel as I traveled from out of state and was having surgery at Cedars Saini. The staff were outstanding at making sure I was comfortable and well cared for. Well done to all at this hotel and thank you!

"Nice stay"

4
10/04/2016

The room was a generous size and overall I was happy with the facilities of this property. The location is good. We walked to the walk of fame/dolby theatre in about 30 minutes (at an easy pace). Just a few minor cons to be taken into consideration. Firstly, when first arriving to my room I noticed it hadn't been cleaned properly, there was still some hair in the drain of the bathroom. It was minor and given the time of day that we checked in we didn't bother changing to a new room, we just ensured it got a proper clean the next day. Secondly, the free breakfast. It's great that this property offers a free breakfast as not many do. It isn't a substantial spread though. I found that the eggs on offer were powdered and the meats not much better. I played it safe with a bagel in the morning. Overall, I thought the location and facilities are good and I would stay here again.

"Great value and location!"

4
10/04/2016

This is our 6th time staying at The Best Western Sunset Plaza Hotel. We obviously love it. It is in a very convenient location with reasonable prized under the hotel parking. The convenience of a full breakfast in the morning is also great. We request a room by the pool and it is a lovely, peaceful place with an abundance of gorgeous flowers and vines. I keep looking at other hotels for our twice yearly trips to LA, but we keep coming back to this one, because it has all the things we need and love.

"Perfect hotel for families"

4
09/04/2016

We stayed here for three nights as an extended family - 15 of us - spread in four rooms. They coped so well with the movements of so many children and adults and we're always helpful and friendly to us all. Three of our rooms looked over the swimming pool and also had a small kitchenette but lacked utensils or even a microwave. For us Aussies a kettle would have been perfect to be able to make a cuppa. It's very tricky using a coffee machine to boil up water. Special thanks to Mark at front desk that phoned all the taxi operators to find a backpack we had left in a cab. He found it ! We were so grateful for his efforts. Thank you also to Carlos who helped us with ordering taxis and sorting us out! If you can as a family ask for the room with two queens and a separate lounge/kitchen - fantastic for families. It even had a sofa bed in the lounge! Thanks Sunset Plaza Hotel for a great stay

"Lovely stay in Hollywood"

4
05/04/2016

I had a nice stay at this hotel while attending an event in Hollywood. The room was small, but had a good size bathroom and everything I needed. The hotel is older, but upgraded over the years and things seemed to be in good condition. It's a good, solid choice and the price was reasonable for the area. The staff at the desk was helpful and courteous, the grounds/pool area were beautiful and they provided a free breakfast in the morning. Parking was a little challenging. The hotel parking is on the backside of the hotel and underground. The ceiling is low and spaces are small. You use your room key to access the hotel from the back and take the elevator up to your room. Parking is $18/night. I've attached some photos if you want to see the room and grounds.

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
It was our pleasure having you stay with us at the Sunset Plaza Hotel. Thank you for taking the time to write your review and post some beautiful photos. We hope to see you again soon.

"A little haven of peace in crazy West Hollywood "

4
04/04/2016

We stayed in several BW hotels on our West Coast road trip and this was easily the best. Lovely spacious room, spotlessly clean and cute little terrace. Peaceful and quiet, fabulous pretty pool area and good breakfast buffet. A little oasis of calm in a manic city. Good location for nightlife and lots of restaurants within walking distance - great to people watch!

"Location location location "

4
04/04/2016

Just a short walk from the legendary Mel's Diner and straight across the street from the fabulous Saddle Ranch restaurant this hotel is a great base for exploring Hollywood town, the hills and the beaches. Nice comfy beds and spacious rooms. Ask for a room away from the pool for peace and quiet and be prepared to eat breakfast on a paper plate.....random!

"Best Western Plus"

5
03/04/2016

The hotel pool and landscaping were lovely. The rooms were clean and quiet and the staff helpful. The location was excellent and great for food delivery. Ate dinner by the pool for 4 nights and it was beautiful and peaceful. Went swimming many times. I have recommended this hotel to all of my friends and would come back in a minute.

"So far so good! "

5
03/04/2016

We booked a 2 double bed room and ended up getting a 2 queen bed suite! And it was a complete surprise the very kind man at the check in counter didn't even brag or try to let on he was doing such a nice for us.. We just got to the room and realized wow this isn't what we paid for! Such a nice gesture especially after the day we've had.. Having our flight cancelled without notice and having to pay an outrageous fare to get here! I am very pleased with the service thus far and the only complaint was the parking was full at first but wasn't truly an issue as we just parked blocking 2 cars in and turned in our keys.. but that will happen everywhere in LA especially on a Saturday night! within an hour a spot turned up and I got my keys back! Can't wait for those Belgium waffles at breakfast!

"Urban oasis on the strip. Lovely staff and excellent swimming pool!"

5
02/04/2016

We stay in Los Angles several times a year and always try new hotels. This one is a real gem and we will definitely stay here again. Great location -- right on the sunset strip, so it's close to a lot of restaurants and bars, shopping, etc. The pool is so relaxing and beautifully decorated with flowers everywhere along with lounge chairs and tables. It has the feel of a luxury hotel. The staff is wonderful here -- they are the caliber of a five-star hotel. We had a slight problem with our room and front desk managers Mark and Brenda were extremely helpful and kind. They made sure our problem was resolved. The only negative issue we experienced is the check-in situation. They don't have a valet, so if you have car, you need to pull up and leave your car on the busy Sunset boulevard -- OR I suggest calling in advance and get directions to their parking lot which is around back but not easy to find. This will alleviate a lot of stress when checking in --especially if you are not familiar with the neighborhood.

"Comfortable"

4
31/03/2016

The room was comfortable and may have been one of their renovated rooms. The view was a brick wall, but on the third floor, was close by the pool. The breakfast was fine for a buffet. Trying to save money is difficult when you have to have lodging in this area. The second morning I had to leave before the breakfast was laid out. (I had to leave at 6, yet breakfast isn't laid out til later). They allowed me to get a little something . It's too bad they think everyone eats a late breakfast. Some people are not on vacation so have to follow a schedule so an earlier starting breakfast time with hot food would have been nice so I could have had 15 minutes to sit down and eat something hot.

"A calm hotel on a crazy street"

4
30/03/2016

If you're looking for a friendly, mid sized hotel in a great location - right in the heart of Sunset Blvd - this is a good choice. The hotel has large, comfortable rooms which are well furnished and not too noisy bearing in mind it's in such a busy location. Breakfast is good and the pool and garden are like something you'd find in a luxury boutique hotel. Nearby, there are plenty of good restaurants, bars, shops and you're well located to get a taxi or tour to see the rest of the area.

"Comfortable, clean & central"

4
29/03/2016

We enjoyed our stay thoroughly here at the Best Western Plus hotel. Out of the few hotels we stayed at during our Californian road trip, this place had the best choice of breakfast foods! There's a CVS close by, the Saddlechop Ranch across the road has a great tri-tip steak and the taxis outside offer a flat rate of $45 to take you to the airport. The hotel also assisted us in arranging tickets & transport to Disneyland which was a great help. There's also a coin operated laundry which we were very thankful for and your hotel room should have a choice of take-out menus which can be delivered to your hotel room. Wifi is pretty good in hotel room & lobby and the beds were really nice and firm. We would stay here again, as it was reasonably priced, comfortable, clean, centrally located and friendly.

"Holiday Weekend"

5
29/03/2016

We visited family during the Easter weekend and stayed at this beautiful property. The pool area is gorgeous. Breakfast area nice. Hearty and substantial hot buffet breakfast offered. No variance day to day. Perfect location with plenty of parking. Guests who were stopping in to see us at the hotel even were able to park for a short time in the garage without charge. Staff is exceptional and extremely helpful and accommodating. Thumbs up!!

"Thought I was in a 4 sta Boutique Hotel"

5
28/03/2016

From across the street the hotel looks real nice, inside the lobby the décor is historic and very nice. The room was amazing, very clean, nicely decorated, was = to the room I had last week at the Bellagio in Vegas. Until I took a shower. The towels here were typical low end hotel quality.

"I was very lucky!!!"

5
28/03/2016

Beautiful hotel, comfortable and very clean rooms. Excellent employees atention. Very well placed, near the hills, Sunset Plaza and the best restaurants. I will return here every time I visit Los Angeles.

"Hidden Gem"

5
27/03/2016

It is a great hotel very clean and very central. people were very friendly and rooms very clean I have stayed her 3 times. I used the pool for the first time and was pleasantly surprised with the outdoor pool area. I ended up bringing my computer down and working around the pool

"A perfect way to start our holiday"

5
26/03/2016

An hour drive from LAX to this hotel in West Hollywood. It was easy to find, check in and park the car. Then we had a great room for 2 adults and 3 children that opened onto the swimming pool - the perfect start to our holiday. There are plenty of places to eat locally and breakfast was simple, but included in the room rate. We stayed because we wanted to visit universal city which is just 20 minutes away, so again that worked well.

"Very nice Stay"

4
24/03/2016

This was a very nice hotel. We pulled up right in front and they allow you to keep your car there while you go inside and check-in. The garages are actually around the block on a very dimly lit street. However, there were many many spots available, except around 1 or 2 am. The room itself was okay, I found it to be dimly lit. However, it was very clean and the sheets/bedding felt clean as well. The bathrooms were very clean and well stocked with great toiletries. The breakfast was not great, although they had a big selection, I felt it fell short in the taste department. Lastly, this hotel was in a pretty good location. Located right on sunset blvd it is near The Comedy Store as well as close walking distance to a few restaurants, we liked carneys LOL. However, we made a mistake because we were going to Disney and this was about an hours drive away from there.

"Great Spring Break Stay"

5
21/03/2016

Our family of 5 thoroughly enjoyed our 3 night stay at the BW Plus Sunset Plaza Hotel. Conveniently located, great pool area, great breakfast options, easy parking, and plenty of eating options within a 5 minute walk - 5 stars from this family.

"Great hotel for a great price"

5
17/03/2016

We stayed here for 2 nights. The staff were great. The rooms were absolutely beautiful with big windows. Loved the pool and courtyard area. The free breakfast was an added bonus. Parking was reasonably priced at$18.00 a night. Nice area. Felt safe walking around. Very close to everything. Very quite sleeping at night. You wouldn't know that you were on the strip. Will stay here again!

"Fantastic hotel in a great location"

5
15/03/2016

We stayed at the Best Western Plus for the last 3 nights of a 7 week trip and we were so surprised with how peaceful and relaxing the hotel was while still being in such a great location and close to everything we needed. Such a beautiful and clean hotel with very helpful staff. The buffet breakfast was not fantastic, but seemed to be on par with every other hotel breakfast we had while in the States. The pool was lovely, very clean and a great quiet spot to sit and relax. The gym did not have a lot, but enough that one should need while on holidays! The only issue we had at this hotel was that the laundry services were unavailable at the time, this was a bit of an inconvenience but the helpful staff at the front desk directed us to the nearest laundry facilities. The room service comes from the restaurant across the road, it was absolutely delicious ! Although I would recommend going to the restaurant rather than ordering in, it had a great atmosphere, fantastic food and friendly staff.

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
We appreciate you taking the time to let others know what a fantastic time you had at the Sunset Plaza Hotel. We look forward to your return visit.

"Great stay"

4
14/03/2016

This hotel was a real surprise. I loved the location, room décor/essential options &staff reception. It was a great stay for the money. The fact that breakfast was included & they had a private inner pool, made this a real gem.

"Hollywood visit"

5
10/03/2016

We visited Hollywood to site see and visit our daughter. The hotel was very nice and competitively priced. The workout center needs some work. The breakfast was well worth it. If you had to get breakfast at a restaurant it may have cost $30 per person.

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
Thank you for choosing the Sunset Plaza Hotel while visiting your daughter. Being near UCLA, USC and FIDM we have the pleasure of accommodating many proud parents. I'm happy to hear you had a chance to enjoy our full buffet breakfast. We agree that it is a great value and we are happy to offer it! We look forward to seeing you soon.

"Charming peaceful hotel"

5
09/03/2016

Our garden room was absolutely lovely. Good beds and ample space in the room make it very comfortable. The hotel is doing some renovations but they are trying not to disturb clientèle. A charming little hotel with a gorgeous pool area. Only complaint was that water pressure made it challenging to wash my long hair. Fabulous location, close to lots of things made it easy to get around.

"Best hotel in WeHo"

5
08/03/2016

The best hotel I've been to. I was staying there with my mom. It's a very nice place with beautiful decorations in the rooms. The staff is very friendly, helpful and professional. There are three garages with lots of place for everybody to park. Breakfast is great, there's a lot to choose from, especially those small omelets with spinach. Huge variety of tea and lots of coffee for everybody the whole day. Nice atmosphere. This hotel is incomparable to any other. Highly recommended.

"Good Value"

4
05/03/2016

Stayed here Oscars weekend so I expected it to be a bit busy and pricey but this place had the best deal price and location-wise. The reason I gave four stars and not five was because of the difficulty in just getting to the hotel. There were parked taxis taking up the entire front of the hotel making it impossible for actual hotel guests to stop and check in. We literally drove in circles for about 10-15 minutes for the curb to clear out which it never did. The hotel should've had someone clearing this area as a loading and unloading zone only and not for taxis to park until hotel guests decide to use them. The other reason I gave a negative star was because there were no directions for the self parking either. After driving in circles we finally had to call the hotel for help after being unable to check in at the front. We were instructed to use their self parking which is located on a completely different street towards the back of the property. Other than those issues the hotel was great. The room was a handicap accessible room which meant it had an open shower. Didn't really care. The room had everything we needed. Two comfy beds, mini fridge and a nice patio with a view of the pool. Would definitely stay here again now that I know to skip the busy front check in curbside.

"Great place in West Hollywood."

5
03/03/2016

Enjoyed our stay, close to all main tourist attractions, very good room and an excellent continental breakfast. Staff were very friendly and made us feel at home. The owner of the hotel even offered us lunch when we were waiting for our bus to go to LAX. I will stay at this hotel again.

"Perfect location if you want to explore Los Angeles"

4
02/03/2016

The hotel is very well located in West Hollywood, the front desk staff is very attentive, helping with any information you need. The rooms are spacious and well clean. I traveled with my family, 4 people and stayed in a room with two king size beds and a small kitchen with a view to the pool. The hotel's best is the pool area, a small oasis in the turmoil that exists ouside. The only thing I did not like (I rated 4 in 5 ) was the breakfast, the room was too small to accommodate so many people, we had to use paper plates and plastic cutlery which I had never seen in a hotel before and the food was very poor, the scramble eggs were not fresh, the bacon were burnt, the croissants were not fresh..... Apart of that I would recommend this place!

"Cement Wall"

3
02/03/2016

Hotel is nice with a great little courtyard but if you get a room on one side of the property your view will be a cement wall. I asked for another room and they said they were full so could not do. Did send me a bottle of wine which was nice. For about $300 a night I expected to be able to see out the window.

"Gorgeous hotel, large spacious rooms, beautiful courtyard pool"

4
01/03/2016

We stayed 2 nights while here for the Oscars. We arrived in the evening on a Saturday night. Very busy on the road in front. We were coming from the wrong direction and it took us about 15 minutes to find a way to turn around and come in heading from the other direction. Check in was fast and easy. Parking is $18/night and we had to drive a few blocks to get back around the building. The parking areas are well lit, but parking is tight. We were glad we had a compact rental! There are elevators and stairs to get you where you need to go from there. The lobby is quaint and inviting. We were in a 2 queen bed room. It was very large with a sitting area and small kitchen. Plenty of room to spread out. We loved the Juliet windows overlooking the pool area. We stay mostly in Marriott and Hilton hotels and we were very pleased with this room. Would certainly stay in again. Breakfast opened at 0700. Had cereal/yogurt/bagel and then eggs/bacon/sausage and a waffle station. They offered coffee and juices. The breakfast room itself was gorgeous and decorated with French Country decor. Although there are taxis parked outside we took Lyft to the Oscars (10) minute drive with traffic to Hollywood Blvd.

"Lovely hotel in a prime location "

4
28/02/2016

I have actually stayed here a couple of times! Firstly the location is perfect, right next to many great places to eat, bars and clubs. Centrally located the hotel is also a short walk or bus ride to places like the Beverly Center, Melrose Ave, The Grove, L.A Farmers Market, and the Walk of Fame is only a short distance away too. It is also easy to travel by bus or take a short taxi ride to Rodeo Drv or Santa Monica. The hotel itself is clean, well decorated and quiet considering the busy location. The pool is lovely, complimentary breakfast is good, plus the staff are friendly and helpful. This is probably the nicest Best Western I have stayed at, and I would highly recommend it to any L.A. first time visitors or returning travelers who want a great hotel in a great location!

"Great location !"

5
25/02/2016

The first thing that stands out about this hotel is the location, it's slap bang in the middle of sunset strip, if you're looking for nightlife, great food and some shopping it's perfect!! It's not quite as fancy as some of the hotels around, I've previously stayed at the andaz which is just over the road. As much as you get a swankier vibe from that hotel the isn't much else I'd say was better. Best western is much cheaper than most hotels in the area, it also comes with a lovely breakfast included in the price, which did seemed to get busier the later you made it, always got a table though, except for last day where we brought food to the pool courtyard to eat which was lovely, and limited me going up again for more pastries. the room we had was HUGE with a small kitchen area with microwaves, sink and fridge. Pool area was also beautiful however it seemed to catch the sun in mornings most and come afternoon would be in shade, so if you're coming to catch a tan maybe not best place. I am travelling back to west Hollywood this year and I am returning to this hotel! I guess that's the biggest compliment it can receive !

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
Thank you very much for your wonderful comments and compliments. I'm glad you had an opportunity to enjoy our breakfast by the pool. The courtyard has such a serene atmosphere and helps to create an extra special moment while on vacation. We are all looking forward to your next stay with us.

"LOVED IT"

5
24/02/2016

We stayed here from the 10-15th Feb 2015 and it was fantastic. The hotel is really nice and clean. Rooms are brilliant. Pool was fantastic. The recent renovations make it really nice and clean. The cleaners and staff are very friendly and the check in process was painless. when i'm back, i'm staying here for sure.

"Not wheelchair friendly"

1
17/02/2016

Upon arriving at the front of the hotel, there are steps to get inside the hotel. Steps to walk up without a ramp. When checking in there was no concern when I requested an accessible room. I politely asked for one when it became available, but was never contacted. When checking out I brought it up and they said there must have been miscommunication based on the remodel. The elevators were very tight for a wheelchair and we ended up only bringing one into the room because of room constraints. There is about 5 steps to walk up to get into the breakfast dining area so for wheelchair users it makes virtually impossible. We stayed 3 nights to attend a symposium at UCLA. This hotel was disappointing, there was no way to just stroll out the front door with the amount of stairs. The only way to exit by foot/wheelchair was the garage entrance and the down degree of that made it virtually impossible. It was disappointing that none of the staff ever addressed us, except the ladies in the breakfast lounge, who made sure to keep the hot foods well stocked, and the juices stirred. Not even when checking in was it expressed that they could be of service to just ask. They did discuss that there may be some light noise because of construction, but it was louder than what I would consider light noise.

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
Thank you for choosing to stay with us during the UCLA Symposium. Our hotel does meet all ADA rules and regulations and also went above to include five designated Accessible Rooms to our inventory. These rooms are available to reserve on our website, through online Travel Agencies or by calling the hotel directly. We are sorry that our staff fell short on your expectations. We do take pride in our commitment to service and we appreciate you letting us know we have space to grow. Thank you again and I hope we have the opportunity to accommodate you on your next visit.

"Great stay"

5
17/02/2016

My daughter & I stayed one night. she wanted to do all the Hollywood stuff before we traveled to my meetings. I couldn't believe how perfect the location was. We were close to all of it. Pool area is breathtaking. They did such a nice job landscaping. Most importantly our room was perfect. Updated & beautiful. Picture was taken from our window. Hotel staff were very friendly.

"Grammy weekend stay"

5
17/02/2016

great location. pool/courtyard area was nice! easy garage parking. lots to do within walking distance of front lobby. free breakfast was nice. easy place to operate out of. not too crazy. nice for family or business trip.

"Best hotel during Grammy's weekend"

5
17/02/2016

No hotels were available for a last minute room reservation when I tried to book a hotel during the Grammy's weekend. I was lucky to call the Best Western Sunset Plaza Hotel right after someone had cancelled so I was abke to reserve a room. It was only me and the room had two beds so I was going to be charged for the extra bed. When I arrived there was a single room available and the reservation clerk offered to give me the room instead. I accepted and he changed the amount the hotel had charged for the double room and gave me the room. I had a very nice stay and the room was great. I will definitely stay in this again in the future!

"California Sunset Plaza Hotel"

5
17/02/2016

The pictures on the web site don't fib. This hotel is well furnished, clean, friendly staff, AND the pool courtyard is spectacular. Wonderful place to relax and unwind. Hard to believe the busy Sunset Strip is on the outside of the hotel.

"Location, Location, Pool!!"

4
15/02/2016

I was staying at the Standard, two doors down, and felt like I was in a cold Ikea showroom full of dingbat hipsters. Talk about Emporer's new clothes!! So for less money, I moved a few inches down the sunset strp, got a better bed, better pillows, normal people around... and a wonderful decent sized pool (rather than puddle to look at) and beautiful flower filled courtyard. You won't be bumping into any dorky models here, but you'll actually get a good night's rest and get some work done. Breakfast was basic, dishes sadly paper ( Come on guys! _ but there's plenty of places to go to eat a short walk away... including The Standard, just two doors down. I'll overlook breakfast. Location, location, comfort, pool!

"Great service, good bed, free wifi"

5
13/02/2016

The place is convenient and not too far from the famous hollywood boulevard. Great restaurant just in front of it. Convenient parking in house, just some stairs to walk with the suicases, but staff was very helpfull. Also helped with getting tickets for local tour that starts just across the hotel.

"Great Choice for West Hollywood"

4
10/02/2016

We chose this hotel because we wanted to be close to family who live near Sunset Blvd. The hotel was a great choice for the location we needed. At first I wasn't thrilled with the view out of our room's window, a cinder block wall, but honestly it was perfect because it was VERY quiet and great for sleeping in! The pool and courtyard were beautiful! The hotel was very clean and the breakfast offered in the morning was a pleasant surprise! Many choice, hot items and a nice atmosphere for starting the day. Internet was fairly decent. My only complaint was the staff was not very warm or outgoing. All our needs were met, but it was a very "in and out process" with no frills or niceties. I suppose tn the scheme of things, this wasn't a terrible thing, but a "hello' or 'have a nice day' would have been nice. I would stay here again and I would recommend it to a friend!

SunsetPlaza8400, Director of Sales at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
Thank you Karen for taking the time to write a review about your pleasant stay at the Sunset Plaza Hotel. We are so glad you had the chance to enjoy our beautiful courtyard and fill up on our bountiful complimentary buffet breakfast. We look forward to having you return on your next visit with your family.

"Good overnight stay"

5
09/02/2016

Two couples stayed overnight at this hotel on Sunset Boulevard. Both rooms were on floor one and seemed to be newly remodeled and updated. We found the hotel to be quiet, quaint and very well appointed. The location on Sunset Blvd necessitates garage parking under hotel with access from the street behind hotel. If you are not familiar with parking in large urban areas with a unfamiliar rental car, the parking could be somewhat confusing. There is a single space registration parking spot in front of the hotel by the taxi stand to do registration and obtain info on how to find the underground parking structure. Check in was painless with friendly efficient desk clerks who proved to be extremely helpful with local information. There are plenty of restaurants nearby, some within walking distance or a short cab ride. Our rooms were very clean and well stocked with towels and linens. Family members that live in Long Beach came to visit and remarked when they saw our rooms they did not know what high quality Best Western accommodations had become. The outdoor pool and surrounding courtyard were also a plus. We had an enjoyable visit sitting in the courtyard and hated to leave the area. Our one night stay was certainly pleasant and capped off with an enjoyable breakfast. We had some appointments early on Monday morning and the convenience of the breakfast onsite was certainly appreciated and welcomed. I would definitely consider staying at BW Sunset Plaza Hotel again if in town for the sights of Hollywood.

"Under construction and needs more"

2
07/02/2016

The first night we had a 2 room suite, with kitchenette - nice but cheaply furnished. The kitchen came empty, not even a cup. The bath was large with both a soaking tub and separate shower. After a day of touring we came back to find our windows covered in plastic. The front desk apologized and graciously moved us to another room. The second room had a balcony with a view. The furniture in this room was very worn - the chairs were so dirty and stained that I laid a towel down before sitting.The bathroom was very awkward - getting in the tub was difficult because the reach was so wide across. The front desk staff were helpful and remembered our names. The breakfast room was better than most Best Westerns - the offerings were the usual yogurt, waffles, packaged bagels and some fruit. The pool area is pretty, although we did not use the pool. The hotel has indoor parking which was very well lighted and very clean.

SunsetPlaza8400, General Manager at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
Thank you for choosing the Sunset Plaza hotel during your visit to West Hollywood. As you experienced, we have undergone a $2.5 million renovation which included new HVAC, new room furnishings, new Guest Media Room, new pool furniture and new carpeting throughout. We made sure to alert all guests prior to commencing the renovations and avoid any surprises. Thank you again and we look forward to your next stay where you can experience our new look.

"Great Hotel"

5
05/02/2016

We really enjoyed our stay at The Bestern Plus on Sunset Plaza in LA. It was within a couple miles to a lot of attractions, plus had a great restaurant, Starbucks & a comedy club across the street. There was always taxi's out front, so never had to wait to go anywhere. The hotel was clean, had a great pool area & the room was big including a big bathroom with comfy beds. The staff was friendly & very helpful. Had a nice breakfast room. Made our trip easy!!

"Start of a fantastic American holiday"

5
05/02/2016

Spent 10 days in this hotel fantastic pool area and well placed to visit all of Los Angeles and surrounding area right on sunset strip close to the house of blues ,the comedy club just over the road. you have the famous carneys hotdog/ burger bar over the road with the chop house as well great entertainment and food. We then moved on to Venice beach hotel Erwin for 3 nights followed by 6 nights in the Luxor in Vegas

"My new home away from home."

5
31/01/2016

I love this hotel. The staff was wonderful, every staff member was smiling and pleasant. One morning I did not want to get up and go to the breakfast room and asked if they could bring me a few things. With out hesitation they did. This location is awesome. I loved my poolside room. The room was spacious.

"Very basic, but good for touristic "I wanna be on sunset strip""

4
30/01/2016

The hotel is very basic and a bit worn inside. But if you want to tell your friends "I stayed on sunset strip", and not to complain that you emptied half of your bank account to do it, it could work. No remarks to the staff - helpful and friendly. It has a decent-size pool inside the building, so it is quite green and peaceful. Cons: rooms very basic, worn out; breakfast is "more than basic", you have to elbow your way among other guests to see the food and take it to your table in plastic plates, and then eat with plastic forks; no decent coffee (which was the biggest problem for me personally); and forget about salmon or good piece of cold cuts).

"Great location - just as nice as the Standard Hotel"

5
28/01/2016

We booked a room in January and we wanted it to be a great location where we could walk to the bars. We paid $165 less per night than the Standard Hotel next door and I am glad we did. Great hotel! We ended up partying at the Standard for drinks which was okay. On a scale of 1-10 I would say their bar area is a 7. I wish the BW had a bar and I would have to say that was the only downfall but there are plenty of bars in walking distance. There is a great bar right across the street which is more like a saloon but we had a blast there and closed that bar down every night.

"Well located hotel in West Hollywood"

4
27/01/2016

Friendly staff who were helpful with our queries for getting around Hollywood. Public transport - bus stops outside hotel on both sides of the road. YOu do need correct change for each trip. Day cards cannot be purchased on the bus. The map provided by the hotel had a few errors and could have been a little clearer with some directlons, however nothing too alarming and extremely helpful to get around. Centrally located with a 5 min bus trip to downtown Hollywood. 25 - 30 mins to Santa Monica. To get to Universal/Warner Bros its best to take a cab as there are several changes of bus (we did cab as it looked too confusing)

"well located, comfortable, pleasant small hotel"

5
27/01/2016

We stayed here for three nights to be close to family in West Hollywood and we were very well pleased. It has a "Spanish stucco, old LA" feel but is modern and small enough to be a boutique hotel right on the sunset strip. We had a pleasant relationship with staff who proved to be very helpful to those who wanted to take some of the tours of Hollywood and general area. One can be picked up and dropped right at the front door. It seems the property is undergoing a "soft" remodel but we were totally unaware of any noise or problems. In fact, we thought our room was one of the redone ones but it was still the old decor but very nice. The bathroom was all marble and spotlessly clean. The building is shaped in a "U" configuration towards the back around a very nice swimming pool that is surrounded by colorful, pleasant lounges even if it is too cool to swim. The rooms overlooking the pool are quiet and have a bit of a view over the city of LA. We were on the Sunset Blvd. side of hotel which generated a fair amount of noise though the windows blocked most of the noise successfully. The self-serve breakfast they provide is one of the very best we've seen.....many choices and a pleasant eating area. Coffee and tea bar seem to be available 24 hours. There is a well-lighted garage under the building where you can park safely for a daily fee. We could not have been happier or more satisfied with our choice of lodging and will return again.

"Best Western on Sunset Strip"

5
26/01/2016

This is THE place you want to stay while visiting the Sunset Strip. The staff were always smiling and very helpful. Everything is within walking distance from this Hotel. The Free Breakfast bar was really good and had a lot to choose from. A+++++ Staff and Service.

"Amazing hotel for a family holiday"

5
20/01/2016

Great Location, excellent service , good rooms, close to all of the attractions in LA, Rooms extremely clean, well organised, staff are really friendly and helpful, a home away from home, my granddaughter said the best hotel in America , good value for money

"Bad experience during renovation"

2
17/01/2016

It was supposed to be a special night and many problems, including those related to the remodeling, negatively impacted our stay. Water didn't stay warm, thermostat didn't work properly, painters outside working from our balcony, watery eggs at breakfast, sparsely and poorly furnished/decorated 'luxury' suite. I could go on but it was just a bad experience.

"Very impressed"

5
14/01/2016

This hotel was So much more than we expected. We are a large family and were really impressed with the accommodations. We stayed in the 2 bedroom 2 bath suite and were amazed at how much room we had. We've stayed in a lot of hotels and this one in my opinion had the best breakfast for both the kids and us adults.

"Average"

3
09/01/2016

I booked a regular suit king size for five nighs in this hotel, when my husband and I arrived they gave us a room with a window that open to a wall, without any view. I asked them to give me another room, they did but it was with a queen bed, I returned the reception and asked for a room, like the one I booked and them they finally gave a room where I am going to stay. The window and warbrobe doors are broken. I had to leave the window open because of the smell of the room. I regret I chose this hotel.

"Great price for Luxury on Sunset"

5
06/01/2016

I have always wanted to stay in Hollywood. I like Best Western because of its loyalty program and thought lets try it. We had a large suite with 2 queen beds and a sofa bed as well as a kitchen. Breakfast was also great but we made a quick trip to Starbucks across the street first. Not many tables in breakfast area so we sat by the pool and enjoyed the most amazing pool area. I though at night it looked amazing and it still does in photos. But nothing compares to enjoying your breakfast poolside with your family and taking in the breathtaking beauty of it all. I am so glad we stayed here and look forward visiting again. But for now Thanks for the great time and the memories.

"Amazing"

5
05/01/2016

My friend and I traveled to Los Angeles for a couple of shows at the end of 2015. We decided to stay in West Hollywood because it's location. After reviewing a few hotels we chose the Best Western Sunset Plaza. I am so glad we did. The hotel staff was very friendly and accommodating. The hotel was within walking distance to many restaurants, stores, gas stations, bars, etc. While we did have a rental car (garage was nice and not over crowded), we took the bus and a taxi often. Breakfast was always hot and plentiful. Our room was located on the first floor. It was nice and quiet and every time we got off the elevator we walked by the breathtaking courtyard. Our room was nice and cozy. We had a fridge & microwave which was a nice surprise. Our bathroom was a decent size and our beds were comfortable with the softest bedding.During my whole visit I kept telling my husband that I can't wait to take him and our boys there. I will most definitely be staying here again.

"Nice but noisy"

3
05/01/2016

If you are considering staying at this hotel, ask for a room on the higher floors as the lowest floor, under the pool, is extremely noisy. There was construction being done and other than the noise from the construction, I could hear every movement of the people staying above me or walking down the stairs. Other than that, the front desk employees were very nice. The breakfast was good, with all kinds of pastries, eggs, meats, waffles, oatmeal and drinks. There was one day that our room was not cleaned when we got back to the hotel at approximately 4pm to take a nap. Apparently they clean the rooms later in the day.

"Above and Beyond"

5
04/01/2016

To the Hotel Manager, January 2016: I wanted to take the time to thank you and, if I may, through you, to thank all the staff and personnel at the Best Western Sunset Plus for your superb hospitality and service during our stay in West Hollywood December 10th – 13th, 2015. This was my first visit to California. I'd like to say a special thank you for being such an outstanding ambassador for your establishment and City! Despite the many offers I had received from other hotels via online travel portals, I could not be happier of OUR decision to stay with YOU. I have been racking my brain trying to find something negative about our stay. The view from our King, City View Suite Balcony was unprecedented. The morning breakfast was outstanding and exceeded all expectations. The in room features and hotel facilities were in top shape. On-site parking could not have been simpler. The convenience to the local tourist attractions and to our personal schedule was outstanding. My only advice is: just keep doing what you do. I also want to personally thank Mark Pope at the front desk. As we arrived in the midst of dealing with a wide range of situations that were not his to worry about, Mark took it personally to make sure our stay would not be hindered by our airline and baggage misfortunes. He even made my wife aware of the subtle difference between a surfer and a server. (Private 11:00pm joke) Having very small windows and specific needs for a whirlwind of business and personal functions to attend in a short 3-night stay, Mark took it upon himself to make our problems disappear. From taking over the communications with our airline to resolve the issue, handling parking arrangements, dinner reservations, and travel/commuting tips, Mark guided us every step of the way and went above and beyond what we could have ever be expected. I will definitely recommend your hotel to colleagues, friends, and family. We will be returning once again on business, and will most certainly add a few extra days for leisure at the Sunset Plus Hotel next time around. Thank you. Thank everyone. Jason Heintz Producer iHeartMedia/Premiere Networks

SunsetPlaza8400, General Manager at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
Thank you for taking the time to write you review. Our entire staff is constantly trying to go above and beyond our guests' expectations and help make their stay a memorable one. I'm glad to hear they did so during your stay. Thank you again and we look forward to your next stay with us.

"A charming hotel"

5
31/12/2015

A charming hotel. Spanish influenced architecture, fitting and furniture add to the charm of the hotel. Excellent breakfast included and coffee & tea on tap 24/7. Good wi-fi and computer internet terminal and printer available for guests. Friendly helpful staff. Convenient coin operated laundry with washers & dryers that are great for travelers. Conveniently located across the road from the Comedy Club. down the raod from the Whisky A Go Go and interesting restaurants and dinners across the road. Hollywood Hop On Hop Off bus stop near by plus public bus stops.

"Awesome hotel !! "

5
18/12/2015

Awesome stay! The staff were very nice and were always available to help if needed. The breakfast was also lovely. The location was perfect with everything needed in close proximity. I seriously recommend staying here to anyone who may be interested!!

"Average Hotel"

3
17/12/2015

I found the hotel very average..we had a room up some stairs then down some stairs and we had to drag our suitcases up and down.the bed was nice the bathroom clean the shower curtain very wet from previous guest and we had a wooden panel missing of our cupboard our tv was sitting on and the poor plant was so drooped I had to give it a good drink...breakfast was ok for a small hotel and the orange juice was always watered down not to nice...

"Great hotel on Sunset Strip"

5
14/12/2015

We stayed in West Hollywood to be close to attractions such as the comedy store- across the road. The Whisky, Viper room, The Rainbow Bar and Grill and The Roxy. On checking in the staff were friendly and accommodating. Our room was on the same floor as reception, beautiful room well maintained and cleaned, with a lovely view of the pool and courtyard. House keeping were spot on. Vending machines are locate on the lower floor, easily accessed- and when I had an ID10T error operating one of the vending machines staff send down the lovely maintenance man to resolve my issue. The only fault was the shower head in our room was shot and needed to be replaced- I totally forgot to mention this to staff. We had a late flight back home and staff were more than happy to assist us in the best option for a very late checkout which was tops! The hotel offers tour info and can book you on tours, we did one and it was marvelous- Venice beach Santamonica Hollywood walk the observatory to view the Hollywood sign movie star houses and film locations and more. The included breakfast we didn't have, however we checked out out one morning and it looked good. There were mixed reviews about this hotel leading up to when we stayed here, however I can't see why! This is a clean accommodating and welcoming hotel- full credit to staff and management! This is a hotel I would stay in again without a doubt! It's location on Sunset makes it easy to walk out of and enjoy what Sunset Strip has to offer.

"Outstanding staff, from the General Manager,Fred Gholizadeh & the Operation Manager Brenda Elias"

5
10/12/2015

This Best Western is without doubt the best Hotel my Wife & I have stayed in throughout the USA. We have stayed there several time over the past years, ( 10-12) and it is always a great stay. From check-in to checkout ALL of the staff is friendly, welcoming and in a word GREAT The complementary breakfast is always always fresh and the the staff there is also very friendly and helpful.. If you traveling to LA, or the West Hollywood area this is the place to stay. Rick Fahlteich

"Visiting"

4
09/12/2015

Decided to stay at Best Western because being AARP members they give you a discount and the service was very good. Very nice breakfast in the mornings and very bright and cheery. The staff were very helpful and the pool and the garden are very beautiful and colorful. I would recommend this hotel also have valet service.

"Good location, nice pool area"

4
07/12/2015

Stayed for two nights. Good location on Sunset Blvd, plenty of resto's nearby. Basic hot breakfast came with the room charge. Pool area is very nice. Room we had was a typical room w/king bed. 1st floor rooms have double doors opening onto the the pool area. Self parking - $18/nt.

"We came back the second time"

5
27/11/2015

I cute hotel with charming atmosphere . Had the best sleep ever. Room and bathroom where very clean, spacious enough. Location is great. And the Ranch restaurant opposite the hotel serves hugh portions

"Best location"

5
26/11/2015

We have stayed at a few different locations in West Hollywood and definatley agree for the price location we like this property the best. Over the last few years it has gone up in price alot but taking the free breakfast, cheap self parking, wifi and location into account we still chose to stay here.

"I was left impressed !"

4
24/11/2015

The 'Best Western' label is misleading. It gives the impression of a regular chain hotel and this place is actually quite unique. The first thing you notice is the lovely reception area - its a mix of old fashion but also really cool and modern. Its hard to explain but I loved it. Very posh. Check in was easy and the staff were very friendly. Checked in at 11am and they had a room ready - bonus. The room itself was not huge, but not small - very comfortable beds, the pillows in particular were amazing. Bathroom nothing special but does the job. Tea and coffee facilities and an Iron/Ironing Board. All essentials these days. The breakfast is excellent - I've had so many bed and breakfast hotels where the breakfast is awful but this is a rare exception. In a nice little room behind reception, TV showing the news - coffee, juice etc at the ready. Bacon, eggs, sausages all available, pastries, toast and muffins there too. I loved it, probably ate a bit too much! The pool area is small but lovely. I was there for 4 days and there was never more than one or two people by the pool. Suppose theres too much to do in LA to be sat by a pool. But if you choose to, its a nice set up. Ive give it a 4/5 because there are sadly some bad points The room we had required a walk across the pool area and then down some stairs to a dungeon like set up. Id have preferred to stay in the main building or at pool level. LA is hot in general but while i was here it was VERY hot. The 'aircon' in the room is basically just a fan that blasts warm air around the room. Lastly, and this is likely not the fault of the hotel but it was a bit of a shock to get city tax and other charges added onto the hotel cost at the end - check your booking to see if these are included. Overall, if (when!) I'm back in LA, id happily stay at the Sunset Plaza again.

"Brilliant Hotel"

5
20/11/2015

We stayed for two nights at this hotel and could not rate it more highly! From the moment we arrived, the staff could not have been more helpful! They were always available to assist any of our enquiries. The room was magnificent! Incredibly clean and spacious. Breakfast was included and was amazing. Tea and coffee available at all times for the guests as well as a computer with internet access. The staff were even wonderful in giving us a very late check out as my daughter had been unwell during the night. We would definitely come back and stay ethos hotel. Highly recommended for families!

"LA visit"

4
20/11/2015

nice hotel close to attractions by taxi not recommended for walking, bit too far. great breakfast service, staff was very nice and attentive nice pool and garden area close to nice restaurants and Melrose shopping

"Sunset Strip"

5
16/11/2015

We thoroughly enjoyed this hotel! After requesting an early check in of 9am we were then invited to join in with that mornings breakfast even though it was not included in our booking. On our first day we were extremely jet lagged coming from Australia, and after a long walk through a really derelict neighbourhood we were worried we had chosen the wrong location for our stay. Then we discovered the amazing Saddle Ranch Chop House across the road and BOY did we change our mind. The cute interior of the BW and the half price happy hour at the Saddle Ranch combined with the amazing taste and atmosphere had us high-fiving! We'll definitely stay again!

"Great Stay "

4
14/11/2015

visited with family and would definitely stay again. The hotel staff were excellent and accommodating with requests. The hotel was clean and the breakfast was awesome. Fresh waffles, eggs, bacon, sausage, fruit, bagels, oatmeal and much more. A perfect way to start your busy day. The wifi worked throughout the hotel as advertised. Location was great and not far from most of the major tourist attractions. If your looking for a hotel away from all the hustle and bustle the best western plus sunset is perfect

"Sunset Strip"

5
13/11/2015

Wonderful small bungalow style hotel on the Sunset Strip. I've stayed at this establishment several times and it has always been clean, quiet, comfortable and relaxing. Great value for the location and a great location.

"Great stay"

5
11/11/2015

Lovely hotel. Near lots of tourist sites. Staff was professional and friendly. Breakfast was great with plenty of choices! We changed rooms after first night and I accidentally left some jewelry behind in the first room. The cleaning lady tracked me down at the new room to return the jewelry to me. She was good to ask questions first to make sure the jewelry belonged to me. I hadn't realized yet that I have forgotten the jewelry, so I was very grateful to have it returned.Rooms were pretty and beds comfortable. Our room looked out on pool and courtyard. Lots of blooming flowers and windows that open up to let California sun and air into the room. Ask for a room that looks at the pool area.

"why offer breakfast ??"

3
10/11/2015

Hotel was good for a Best Western but although they offer a breakfast don't bother !! the seating area is far too small so you either have to hang around and wait for ages or take the food to your room, but the worse thing is you only have paper plates and cups and plastic cutlery.

"Great location - nice outdoor area"

3
01/11/2015

We only stayed for one night here, arriving late after 9pm. The concierge advised of some places to eat down to the left so we walked for approximately 10 minutes and found Mels diner. The room was big, nice bathroom, but there was a very strange smell which we hoped would dissipate when we returned, no such luck. Our friends had the room next door and they also had noticed the smell. As we only had one night there we decided not to make a fuss, but trying to sleep was difficult as it seemed to get to the back of the throat. After dinner, we went back to the hotel to find 24/7 coffee, and the facility to print the next day's boarding passes. The following morning we found a good varied and plentiful breakfast. We then asked for an extended check out and were allowed to keep the room until 13:00 instead of 11:00. We used the pool area to relax for a few hours before checking out. The $45 dollar taxi to the airport was a fixed rate, taxis were available outside.

SunsetPlaza8400, General Manager at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
Thank you for taking the time to let others know about your stay with us. It sounds like your group was able to enjoy just about all of the hotels amenities including lounging a little longer by the pool. We have a specific fragrance sprayed in our hotel hallways. Perhaps it was over concentrated and we will look into it. Thank you again and we hope to welcome you back soon.

"Family Stay"

3
31/10/2015

Nice small hotel in good location of Beverly Hills. Hotel was clean and room was a decent size. Had a room opening to the pool which was ok, however, people put the pool chairs directly outside your hotel and sat drinking beers therefore you couldn't open the doors which lacked privacy. Breakfast basic but ok. Not sure we would stay in Beverly Hills again with young kids though.

"Great Hotel"

5
28/10/2015

Can't recommend this place enough. This is in a great location, close to everything and was clean. Awesome pool and outdoor area to chill in. The management and staff are very nice and made our stay fantastic. One in our party was ill so management extended our checkout time and allowed us to stay until 6pm free of charge. Definitely would stay there again.

"Quiet Retreat from the Chaos of The Strip"

5
28/10/2015

Always a go to location for a great night in West Hollywood. Perfect spot on the strip as it is walking distance to everything. The property is great with well appointed rooms making this a great choice. The rooms are always clean, and quiet. The setting feels like an Italian Villa overlooking the pool and through to the LA skyline. I would recommend a pool level cabana room. French double doors open out to your own seating area poolside. Elevates the experience even more.

"Quiet, unassuming little hotel delivers great value"

5
27/10/2015

We come to LA once or twice a year to visit family and always stay at this hotel. Pluses: excellent location (close to tourist areas but away from the craziness); small, manageable facility; excellent dining within a 10-minute drive; comfortable rooms; great pool patio surrounded by bougainvillea; good breakfast for the price (free!); friendly staff; convenient parking (at $18/day as of October 2016); easy check in/checkout. Minuses: can't think of any.

"Lovely hotel in good location"

4
26/10/2015

I stayed at this hotel for the second time and it's just as good as it was a couple of years ago. The staff are very helpful and accommodating. The rooms are well appointed and the hotel is in a nice pleasant area. Just over the road is the brilliant saddle ranch restaurant and the comedy store club. There is plenty to do and it's also only about $10-$12 taxi ride into Hollywood attractions. They run a shuttle bus to universal which leaves first thing in morning and they are opposite stop for hop on bus. This is a really good value hotel which you can't go wrong with!

"West Hollywood"

4
25/10/2015

A very good hotel located centrally to a variety of restaurants and shopping. The staff were friendly and professional and made you feel at home. There is a great variety of restaurants offering a variety of cuisines...

"Don't believe negative reviews"

5
24/10/2015

Stayed here last week. This is our second time staying at this lovely hotel. We found no complaints whatsoever. It is very clean, spacious rooms, great comfortable beds, large bathrooms, excellent free buffet breakfast, great front desk staff, beautiful pool, decorated very lovely. I highly recommend this hotel for your Los Angeles stay however short or long it may be.

"THE place for West Hollywood"

5
22/10/2015

We LOVED staying at this hotel - great location, esp for the gay scene - lovely old-world rooms, great balcony view, completely relaxing and the perfect place! Want to get back here soon! If you have a couple extra dollars, get a room with balcony!

"'Old Hollywood' type vibe!"

4
21/10/2015

We stayed here for two days on the way back from Oahu where we were married and this hotel was a nice end to our holiday (and honeymoon). It is good value for money considering its location on Sunset Boulevard and had everything we needed - friendly staff, clean and comfortable rooms, a nice breakfast and a lovely pool area. It is near to restaurants and bars (about 20 minutes walk up to main part of Sunset Strip with the Whiskey and the Rainbow etc and has the Ranchhouse opposite where you can get good food and drink and watch people fall off the mechanical bull! Personally, I absolutely loved the pool area as it is gorgeous with lots of flowers and a real 'Old Hollywood' type vibe which gave a fabulous end to our holiday.

"Great Location"

3
21/10/2015

Clean and cosy,well presented hotel and rooms. Staff are friendly and helpful. No bar or restaurant here - but plenty of places locally that will deliver food. Breakfast was included. This was our last night in USA and definitely the worst breakfast - everything was cold, dry, tough. Seems like a real fight to get a seat. Bus Stop straight outside. Car park charge of $18 a day. There's a pool but not many sunbeds. Unfortunately people who stay in the rooms next to the pool seem to think it's their personal area. If you see a towel saving a sunbed without anyone for 5 mins. Discard and settle down.Would be good if the staff cleared the towel every now and then.

"We would stay forever !"

5
19/10/2015

My husband and I have stayed for the last 9 years at this wonderful hotel on Sunset Boulevard and I just never want to leave. Firstly the staff including Brenda and Carlos have been fantastic. When we checked in on 31 August this year, the gentleman on the front desk( sorry I didnt get his name ) said ' welcome back '.. He didn't even ask for our name !! That is impressive and welcoming after so much travelling from the North of England. As regular guests , we are so lucky to be allocated poolside rooms on the 1st floor. Waking up to sunshine and the most tranquil pretty pool/ garden is heavenly . The rooms are huge with a separate kitchen area and fridge, which is priceless when you are staying for such a long duration as we stay. Our first day is usually going to CVS on the corner of Santa Monica and La Cienega Boulevard and stocking up on supplies.... ie wine and beer... 5 litres of Chardonnay for 11 USD..!!! Housekeeping are the most polite and friendly we have ever known. The rooms are immaculate every day when we return . The gentlemen staff who keep the pool area work so hard. The garden is constantly kept tidy of all of the petals which fall from the gorgeous trees around the patio doors and windows of the rooms. But their talent doesn't end there. In the last few years , we have had a hairdryer that broke and a tap which we couldn't turn off... We called the front desk and they were there within minutes to solve our problems! Thanks guys.. We never eat in the breakfast room because the pool area is so much nicer to enjoy your breakfast. We stayed in another hotel on Sunset before we discovered the Best Western and there was no breakfast included, so to be able to have a choice of yoghurt, fruit, eggs, cream cheese, bacon, coffee etc is a true bonus in the USA. My husband has had several items delivered to the hotel which US companies won't deliver to the UK . The hotel are fine with this and even bring them to your room when they arrive. We love the Saddle Ranch across the road, especially bartender Mark who we have now known since around 2005 . Trocadero a few minutes walk away has a lovely atmosphere and great happy hour 6-8 every night on all drinks and appetisers . When we have been out on an evening and come back to the hotel, open those doors and sit out , it is like my little heaven on earth. Thanks again Sunset Plaza, hopefully see you next year !

"The Grand Marigold Hotel experience!"

3
18/10/2015

If you've seen the movie you'll understand where I'm coming from. Nice looking hotel, good pool area, staff helpful and accomodation clean, 15 min walk to main bus line. Here's the BUTS, noisy air con that rattled and hissed to an airline noise, so if you have flown in, you may dream you're still on a plane. The rooms and spaces felt like they were ready for a make over, so it's a little tired looking. All the lifts and hallways were unpleasantly hot with no air con, so wear layers. Breakfast very cafeteria like with disposable plates, plastic cutlery and not enough room. We noted several guests just leave due to the lack of space. If you're not fussy and happy with a three star, the location is fine, staff helpful and room clean so I would still recommend. Bonus is the Starline hop on and off has a stop right across the road.

"Beautiful hotel"

5
16/10/2015

I stay at the Best Western Sunset plaza during my stay at the end of September and it was a great visit. Checkin was a breeze and the view was great. I stayed in a room over looking the beautiful pool. The room was simple yet nice and spacious for 2 people. I found no issues with my room. There was a mini fridge and a microwave in the room that came with a bottle and wine opener which is a plus. The hotel offered free breakfast from 7 am - 11am. The dining area seem to get packed very early so seating was not an option but you can always take the food back to your room. Breakfast included, waffles, cereal, eggs, regular bacon, Canadian bacon, danish, cereal, toast, yogurt and fruit. The hotel was within a good proximity to downtown and there are a few restaurants within walking distance. Overall I had a very positive experience and would definitely stay again.

"Good Hotel in Hollywood- but pricey- great location."

5
16/10/2015

Very nice hotel near the heart of Hollywood, California. The rooms were excellent. Very clean. Comfortable. Safe. Renovated not so long ago. Service was great. Had a problem with the air conditioner but maintenance was right on top of it. Front desk personnel helpful and courteous. Free breakfast. But the hotel is extremely pricey probably because of the location in Hollywood. On top of the over $300 a night room charges there is an $18 a day charge for parking. Very popular hotel seems to sell out on a regular basis.

"Special stay."

5
16/10/2015

We stayed at the hotel for a total of 7 nights and had a wonderful time. The staff were friendly and we found the room clean and spacious. The free wifi and breakfast was excellent. The location is great and close to shopping and Hollywood. We are returning in November 2016 and look forward to another excellent stay. Cheers

"Bucket List"

5
15/10/2015

We had never been West before and put it on our bucket list. Spent 25 days on the road. Stayed at Best Western Sunset for 4 nights Spectacular. We requested a pool view and they gave us 1st floor with French doors to pool. Could have stayed forever. Location is great, close to everything we wanted to see. Some of the best prices I found in Hollywood for what you get. Not typical looking hotel rooms.

"Decent Hotel"

3
11/10/2015

This hotel is in a great location and has an amazing pool deck, which we loved. the cooked breakfast didn't look very appetising, so we stuck to the continental. The staff were friendly, but local knowledge was a bit hit and miss. For Virgin customers I would advise you to specify a room overlooking the pool deck. Ours was on the outside and as the hotel is built into a hill our window looked onto a concrete wall.

"Above and beyond!"

5
11/10/2015

We regularly stay at Best Westerns and find that they often are mediocre. I was nervous about this one because I booked it as part of a surprise birthday trip for my husband. I was pleasantly surprised by this hotels location and cleanliness. Located directly on the Sunset Strip, close proximity to everywhere and easy access to all of Hollywoods culture and nightlife. Staff were great. The pool is beautiful! And the rooms are well appointed with lots of room, mini fridges and microwaves. The complimentary breakfast was enough... Although not awesome. We ate a few meals at the Saddle across the street. An amazing experience every time. Expensive for sure but delicious and the environment was great. We enjoyed a serenade by a talented duo who rocked some Jimmy Hendrix and then some Bob Marley. We would go back to this hotel in a heart beat if we decide to visit the area again. Everything a person needs and more.

"Good hotel in great location"

4
10/10/2015

Stayed at this hotel for 3 nights in September. We were pleasantly surprised by the hotel. We had a large room which overlooked the pool. The room had two double beds, a small kitchen area with a fridge, sink and microwave and a large bathroom. Everything was very clean and well kept. The air con worked very well, as did the wifi. We had the complementary breakfast every morning and found it to be good, in comparison to some other hotels we stayed at on our trip. We found the hotel to be very well located, especially for restaurants and bars. Just a couple of things let this hotel down. First, the charge on parking. No paying guest should have to pay extra for parking, although I realise this is common in the U.S. Second, we tried to use the laundary room one day to find the soap dispenser was out of washing powder. When we asked at the desk, they directed us to buy powder from the nearest store. Unfortunatley this meant that we had to buy a $7 box of washing powder and leave it at the hotel for other guests to use (we couldn't take it with us), when we should have only had to spend $1.50 on washing powder. Good customer service would have been for staff to go out and buy some powder for guests to use or at least to reimburse us for what we bought.

"Great Location to explore Hollywood"

5
10/10/2015

Stayed at this hotel for 11 nights, on our last full day today,had a fantastic stay, the management and staff just couldn't do enough for you, certainly made to feel very welcome. Access to anywhere is so easy from this hotel, No 2 bus stops outside hotel and it's a short ride (about 15 mins) to Sunset and Highland which is the stop for Hollywood Boulevard. Thanks to everyone for making our stay a very pleasant one.

"Great location and everything you need to enjoy LA"

5
09/10/2015

Stayed with my Wife for 3 nights. Good parking facilities under the hotel and the room was spacious and comfortable. Nice swimming pool and the Location is great with nothing more than an hours drive away through traffic that you would want to get in LA. Would definitely recommend. Thank you

"Great Hotel"

5
09/10/2015

Fantastic Hotel. Lovely rooms and great service. I emailed before I arrived to request a pool view room and was delighted that upon arrival I was given the pool view room. Complimentary Coffee & Tea available at all times.

"good service and rooms"

4
06/10/2015

The service was very good and the rooms were nice, shame about the breakfast buffet, which was not good. The staff were good as they made very good recommendations and provided good advice which saved us a lot of money on universal studio tickets.

"Best Western Plus Sunset Plaza"

5
06/10/2015

This is a great little hotel with a European feel. It is within walking distance of many fine restaurants. The hotel staff is very pleasant and they go out of their way to make sure you have a good time. Rooms ar well appointed and it is particularly nice to get a room that opens onto the pool.

"Great Hotel"

5
05/10/2015

Stayed here while touring in Hollywood and visiting Universal studios.This hotel is very well located close to Hollywood and about a 10 minute drive to universal studios; we had a room which was accesable to to the beutiful pool & courtyard. The room was huge and was very clean; wi-fi works well. Breakfast was included and was very good; parking in the basement is $18 per night.(Parking is at the rear of the hotel) Hotel is close to many trendy bars including Whiskey a go go & the viper rooms.

"Us road trip"

4
05/10/2015

What a gem let down by one little thing only Paper plates and plastic cutlery at breakfast Otherwise great location, lovely pool helpful staff and comfortable large rooms We will be back but please China and metal next time !!

"Nice amenities but really bad breakfast"

3
05/10/2015

My room was huge and the hotel is clean and with a very nice appearance. What disappointed me was the breakfast: very few options, the fruit was really low quality, no ham, no cheese and only really non-healthy options. For this price, the hotel should definitely rethink the breakfast it is serving guests.