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Sure Hotel by Best Western Lockerbie, Lockerbie

3.5/5  - basé sur 101 notations.
Old Annan Road, DG11 2RB, Lockerbie, Great Britain - See map
The Sure Hotel by Best Western Lockerbie is ideally located in the center of Lockerbie. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

With warm Scottish hospitality in plentiful supply at the Sure Hotel by Best Western Lockerbie, you can be sure of a friendly, welcome and great food here. This attractive country house is set on three acres of its own grounds on the outskirts of Lockerbie, complete with landscaped gardens and a children’s play area. Situated just of the A74-M, it makes an ideal base for exploring Dumfries and Galloway or as a stopover on your way up to the Highlands or dazzling cities of Glasgow and Edinburgh. Our 2 tastefully decorated bedrooms include single, twin and double options, as well as two family rooms and a four-poster bed. There is ample parking and complimentary Wi-Fi throughout the hotel, as well as a private gym, sauna and snooker table. If you love the great outdoors, we can arrange various sporting activities for you, and you can store all your sports equipment securely, including bikes and canoes.

Sure Hotel

Lockerbie

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Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 101 guest reviews
NOTE ISSUED
Excellent
28
Very Good
32
Average
30
Poor
6
Terrible
5
REFER TO NOTICE
Business Business
17
Couples Couples
30
Family Family
14
Friends getaway Friends getaway
23
Solo travel Solo travel
3
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"All we could ask for!"

4
14/02/2018

This beautiful country hotel was fantastic. The hotel was spotless, the staff were amazing, and the rooms were great! The staff was so welcoming we felt like we were visiting family. The hotel is newly renovated but it has kept all its charm. We are so happy we stayed here, and I suspect you will be too!

"Lovely stay"

4
26/11/2017

We stopped one night here. The owner/manager said he had bought it 6 weeks previous. He has started to make improvements. The rooms were recently refurbished very tastefully and comfortable. The rest of the hotel is dated but very clean and warm. All of the staff were very welcoming and professional

"Functional but Outdated Hotel"

3
14/08/2017

Very easy to find - just off motorway. It is very dated. The pub area is not like a modern pub, more like a front room and the pub menu was old-fashioned and expensive (£8/9 for an omelette). The room itself was spacious and the beds were comfortable. The bathroom really smelt of damp/drains, especially when we arrived and in the mornings. On a positive note, the staff were super friendly and helpful and the hotel was very clean. If you need to stay in Lockerbie and just require a comfy bed near the motorway I would recommend.

"A really outdated hotel - not a 3 star!"

2
11/08/2017

Staff were pleasant which is a positive - even went to the trouble of finding me clean wine glasses for our room. The room was in the extension part of the hotel a long walk from the check in desk which didn't reflect the images used to promote the hotel. Room was small and very tired. The bathroom was very old and tired marked black mold on silicone, a shower curtain that had orange staining around edges from the discoloured water ( old pipework causes this) the smell of drains was horrendous we put in both plugs to try and alleviate this problem and opened the window, kept the door shut too.We reported this in the morning and were given blank looks by the staff as if in disbelief that there was any sort of problem.The bed was uncomfortable and really hard. We couldn't even bring ourselves to have a coffee as the teaspoons weren't clean - stained and grimy. It was way over priced at £75 with no breakfast - wish we'd driven further to the Premier Inn! Do yourself a favour and stay somewhere cleaner, more modern and certainly cheaper!

queensloc, Manager at Queens Hotel, responded to this review
Thank you for your review ! Sorry you felt the room was a long walk from reception, unfortunately not a lot we can do about that. Many people stay in the room you were in and no one so far has ever complained about the room, probably thats why you were met with a look of disbelief, but we are certainly investigating the drains and the state of the bath/curtain now ! We can only apologise for the teaspoon. With reference to the bed, we had one customer ask where we purchase our mattresses from as he had a great nights sleep in the same room ! We wish you well with future stays in the Premier Inn

"Work"

3
06/08/2017

The staff were really friendly,however the hotel is very tired and in need of some TLC if it wants to move forward. The breakfast was great but the dinner could have had a bit more effort put into it.