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Hotel advantages
Activities
Playground
Hotel services
24/7 reception
Complimentary breakfast
Free Wifi
Charge Applies For Parking On Premises.
Restaurant on site
Room service
Room services
Hair dryer
Iron and ironing board
Description
Customer reviews
4.2
based on 19 guest reviews
Excellent
12
Very Good
2
Average
2
Poor
2
Terrible
1
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"THE hotel at Pristina Airport"
Convenient and very comfortable hotel adjacent to Pristina Airport. Large, clean, modern rooms with en suite. Bedding was high quality and and had 2 small, firm pillows and 2 larger medium-soft pillows. Free, fast internet. TV had a variety of European channels as well as BBC news. Hotel has a full-service bar and restaurant with a diverse menu. Although a full breakfast is provided beginning at 0800, the hotel also provides a box breakfast for those departing earlier. Free airport shuttle will take you to Pristina International at time of your choice. From check-in to checkout all the hotel staff I dealt with were polite and exceedingly helpful. Kudos especially to Reception agent Mjellma who offered me her computer to print out my boarding tickets! NB: Taxi drivers in Pristina won't recognize "Best Western Hotel". Instead ask them to take you to the "Galla Hotel at the airport".
"Good airport hotel"
It's a good airport hotel close to airport with free shuttle from/to airport. Very nice staff at reception. They provided options for early breakfast. Free upgrade of room. Plenty of parking if needed.
"My wonderful stay at BW hotel Gallo - Kosovo"
Cleanliness, amazing Customer Service, delicious breakfast and food, wonderful staff always trying their best to make your stay comfortable and enjoyable!! The location was perfect from the airport and located close to the city center. Will definitely visit again.
"Galla Hotel December 2020"
After several visits to the Galla hotel in Pristina, I continue to be just as impressed as ever with the staff, the dining and the property. Lists of outstanding acts of service are a privilege. They have taken care to prepare sandwiches for my late night traveling. They notice where I like to sit and steer me to it like we have some sort of agreement. They traveled across Pristina to pick up my COVID tests. They handle business support, billing, WiFi and meetings with ease. I look forward to every opportunity to stay with Galla and hope it's soon!
Dear Mr. Wayne, It's always a great pleasure welcoming you to our hotel! We hope we will continue to impress you in every one of your stays, to which we look forward having as well. We wish you all our best until the hopefully very soon next time we'll see you! Stay healthy. Stay well. All our best. Always at your service!
"Very convenient"
I saw this hotel on my way from Prishtina Airport road, and I stopped to ask about the prices and see the rooms. Immediately I booked one and made the payment, to my surprise prices at the hotel were cheaper than anywhere I saw online. The staff was absolutely amazing and the sleep I had was one of the most relaxing.
Dear Ms. Lacey, It was our great pleasure to welcome you at our hotel, and we look forward to welcoming you again in the future! Always at your service! Stay healthy. Stay well. All our best. Best Western Hotel Galla
"Great Beds and Very Clean"
For me it was really important to choose a hotel that I relied on cleaning and hygiene, and since I stay at Best Westerns I knew about their policies, I was not disappointed. Also, the bed was really comfortable
Dear Mr. Tobias, Thank you for taking your time to make us a review, we are glad to hear that you had a nice stay with us and we look forward to welcome you again in the future! Always at your service! Stay healthy. Stay well. All our best. Best Western Hotel Galla
"Very nice. Close to airport. Perfect for business."
I stayed at this hotel on my business trip because I wanted something closer to the airport and also the location of the hotel somehow in the centre of the country was very convenient for me, because I had meetings all over the place and I was able to travel from one side to another in a short time. However, this was something I expected to have when I booked the hotel, what exceeded my expectations entirely was the highly professional and helpful staff, who helped me with basically everything, and the overall standard of the hotel and rooms was higher than I anticipated, overall excellent value for money! Will be back.
Dear Ms. Maya, It was a great pleasure having you as our guest at the hotel, and we are glad to hear that you had a nice stay with us. We look forward to having you again in the future. Always at your service! Stay healthy. Stay well. All our best.
"Good food, friendly staff!"
My friends and I went to the restaurant at Best Western Hotel Galla and we had a wonderful time. The food was excellent and the staff were very friendly. I would definitely recommend the restaurant at this hotel to anyone looking for a nice place to eat!
Dear Mr. Neelagiri, Thank you for your review, it was a pleasure having you as a guest at our restaurant! We look forward to welcoming you again in the future. Always at your service! Stay healthy. Stay well. All our best.
"Clean and welcoming"
My wife and I stayed for a portion of our last trip and had a wonderful experience. The hotel staff was welcoming and extremely helpful. The room was nice and clean. We will be staying again in the future.
Dear Mr. Plumley, Thank you for taking your time to make us a review! We look forward to welcoming you again at our hotel in the future. Always at your service! Stay healthy. Stay well. All our best.
"Pristina visit"
Excellent stay! Convenient location close to the aiport. Very clean hotel with friendly and courteous staff that gave us helpful info about how to get around the city and where to eat. Would definitely stay here again and recommend to friends and family. Kosovo needs more hotels like this one :)
Dear Ms. Abhalla, Thank you for taking your time to make us a review! We look forward to welcoming you again at our hotel in the future. Always at your service! Stay healthy. Stay well. All our best.
"Excellent Service!"
This was an amazing destination for my fiancé and me. The service was fantastic and accommodating. The hotel itself is a great location, especially to take in the beauty of the city and fine fun things to do close by. We plan to return again as soon as possible.
Dear Mr. Anloaguer, Thank you for taking your time to make us a review! We look forward to welcoming you again at our hotel in the future. Always at your service! Stay healthy. Stay well. All our best.
"Nice clean stay"
Hotel was nice, clean, and it was a great place to stay while I visited friends! 10/10 would recommend if you need somewhere exceptional to crash while you're in the area. Also, The service was amazing during my stay and the employees really seemed to care.
Dear Mr. Austin, Thank you for taking your time to make us a review! We look forward to welcoming you again at our hotel in the future. Always at your service! Stay healthy. Stay well. All our best.
"A welcoming stay near the airport"
Practically at the airport. The room was big and comfortable (very worthy for the price paid). Food in the restaurant was better than in the city where I ate lunch, and the prices cheaper. Staff very friendly and helpful. The surrounding of the hotel area was like an oasis.
"Satisfied"
I stayed here in the midst of July, during covid-19 time, and I was afraid to travel at the time, but the hotel was very careful and I saw cleaners all the way, who seemed to clean everything people touched or went nearby. Above all, staff was very helpful, and room was comfortable!
Dear Mr. Lucjan, Thank you for your review; it was a great pleasure having you as our guest, and we look forward to welcoming you again in the future! Always at your service!
"Delightful"
It has been a pleasant experience, everything made me feel safe, comfortable, and there was such great food. I will be coming back, and this will be my first place! Overall, the staff, and the location is great.
Dear Ms. Lucy, Thank you for your review, your safety and pleasure is our top priority! We look forward to welcoming you again in the future. Always at your service!
"Good welcome and stay"
Good welcome and stay. People from the hotel were helpfull and take care of the customer. The restaurant have good meals. The location of the hotel is very convenient close to the airport. The shuttle to the airport is welcome.
"I won't stay again. "
Friendly personnel. Clean rooms. Very Poor food. 20 min Walking distance to airport. Your choice. I wont stay again. TURKISH Airline put me here since the planes could not take off because of foggy weather conditions.
Have any questions?
Is breakfast included in the rate?
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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