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Functional, very small rooms, no wardrobes, very small table for working/kettle, air conditioner control too bright at night (difficult to sleep), Good breakfast, nice sauna/gym,
Hi, Thank you for taking the time to review us after your stay. We appreciate your feedback as it guides us in our future improvement initiatives, and hope to get the pleasure to welcome you back to us again! Kind regards, Front desk
The room was not as advertised — there was no wardrobe, no drawers, and virtually no storage, meaning we had to live out of suitcases, creating a trip hazard. The bathroom also flooded due to poor drainage, and the room had maintenance issues including a partially broken curtain and an oddly placed TV across a window. We were moved rooms after complaining, but the second room (supposedly the largest available) had the same issues, so nothing was actually resolved. Before arrival, there were also problems with the booking, including no confirmation email despite payment and being told on arrival the booking was only for one person. Breakfast was excellent and some staff were helpful, but that does not make up for a room that is clearly not as described. Most disappointing of all is that the hotel has failed to properly acknowledge or resolve these issues after my stay. I would not return.
The room was acceptable, quiet, however too bright thanks to the aircon-light (always-on) and some other "fancy displays". Curtains were blackout, but not closeable 100% (so also some light coming through in the morning). Not that disturbing though as we had to leave early. Room clean, bathroon spacious. Again, a bit fancy (heated mirror, different light temperatures at the mirror). The entrance from the parking garage (extra charge!) was not possible at around 23:30 in the night, no-one was opening the door. So we had to go all the way up in the garge and around in the cold weather with all the luggage to the front door. Internet speed was acceptable, not extremely fast, but fast enough for streaming LQ, stable connection. The breakfast, however, was of very bad quality. First, the good things - yes, there is quite a selection at breakfast. And yes, it was attended nicely (ie. someone was always checking to fill up empty pots etc.). However, a few comments what could (and definitely should!) be improved: 1. There is no selection of hot drinks. Only (long-term brewed) coffee, and hot water. No Cappuccino, Latte or whatsoever, and no freshly brewed coffee possible (as the breakfast starts at 6, it is to assume that the coffee is resting long-term). What is the problem of just getting one of these coffee machines where you press a button, the coffee freshly ground and brewed - just one cup at a time? Even saves a lot of coffee as you do not have to throw anything away! 2. The scrambled eggs are made from "boxed eggs", not fresh eggs. Not really a problem, if these eggs come from a good manufacturer, yet these are the typical BW-eggs in Sweden - tasteless and an undefinable yellow mass. You offer medium-cooked eggs too, so why can you not make scrambled eggs from real eggs and instead use the tasteless version from a box??? It is not much more work, and the price of eggs are not that much more than the boxed ones - yet the quality is so much better... 3. No real selection of bread in the morning. Although I am aware that Swedish people do not eat much bread (yet more musli), there should have been some white bread or comparable items. 4. The juices were disgusting - cheap ones made from concentrate with large water content (squash?), probably with lots of sweeteners to cover the otherwise unpleasant taste. 5. Even the ginger shots were watery - certainly not fresh and from a cheap brand. 6. The whole breakfast experience was, unfortunately, typical of standard Best-Western hotels in Sweden, not good at all. There was this feeling of a mass-processing; and even if there seemed to be a large selection, the quality, or likewise, uniqueness, was very bad. Just as a comparison - the breakfast at the AIDEN-Hotel in Odense (Denmark) is 100 times better (and thats just an Aiden!) Sad that the breakfast spoiled the otherwise acceptable stay - just to mention that the prices are way too high for Linköping. After all, it is just a small city and Stockholm is too far away, so there is no real reason to charge more than 900 SEK/room.
Thank you for taking the time to give us detailed feedback after your latest stay. We always appreciate feedback, both positive and negative in kind, as it gives us direction for improvement. We are very sad to hear that you had such a negative experience with us, especially with regard to our breakfast. We always strive to give our guests the best possible experience throughout the entirety of the stay and that of course also includes the breakfast service. Our breakfast is designed to be as tasty and healthy as possible while also meeting multiple dietary needs and preferences. As a hotel, we are encouraged to choose locally sourced ingredients that give our buffet a unique touch, but we are also obligated to follow Best Westerns set guide lines for what our selection of breakfast options should include. Our kitchen team strives to balance these two directives while also keeping up with efficiency during hectic hours of service. We have offered the coffee machine option before, but due to low demand chose to take it out of service. Today, we prepare espressos and cappuchinos if requested but it is not part of the standard breakfast menu. We tend to make new brewed coffee several times through our breakfast service and this avoid leaving coffee for too long. We also try to present scrambled eggs from real eggs as often as we can, but during mornings of intense service, staff shortage or need for additional preparations in the kitchen dictate the work load we use the faster alternative as a solution. It is certainly something we try to prioritize more, but have not succeded in every day as of yet. Regarding the bread selection, we understand that preferences vary greatly depending on habit. We often hear requests for more options of darker/healthier breads that are rich in energy and have made an effort in that direction. However, we still have white bread rolls available daily. We continue to always listen to feedback that states how we can improve, and have forwarded your wishes to the breakfast team for further consideration in the future. If we can be of assistance in the future, please don't hesitate to contact us at 0133272700. Kind regards, Johanna,
My stay was excellent. The staff were exceptionally kind and helpful, and I would gladly recommend this property to others. I look forward to returning in the future.
Overall not recommend due to the small room size. Might work with one person and one bed, way too tight for two people and king bed. Otherwise clean and kept up. No closet, just hangers. Full shower door but water still leaked out from underneath. Breakfast was very good with many options. The location is excellent near the cathedral and a short walk to the historic downtown area. No stopping area in front of the hotel to unload or check in. Parking is in a public garage behind the hotel. Enter from the west end of the block and go down to the hotel spaces. Buzz the front desk to get in. Pay when you leave at the machine in the corner near the exit, not at the exit barriers.
We stayed at this hotel for one night. We were a group of four, so we booked a family room. It was spacious and had everything we needed (hair dryer, soap, shampoo, tea & coffee, etc.). The hotel facilities were excellent, including a large lounge with sofas and a gym. Breakfast offered a wide variety of both hot and cold options, including traditional Swedish dishes like meatballs. Highly recommended!
Hotel was fine, but we were not warned that parking would cost 1100 sek (100 eur) per night in the same building. Very upsetting.
Dark hotel with orange/red light at the rooms' doors. Rooms without wardrope for clothes. Poor service at the reception that is also the bar that is also the restaurant with strict and restricted opening times. Problema with the car parking which was almost empty but closed as they were cleaning it.
The location is easily walkable to a number of restaurants and a great open plaza with outdoor bars, dining and music. Since the summer weather was ideal, this was a great attraction for me. The hotel is acceptable, but American travelers in particular need to understand you get actually what they advertise. The rooms are quite small with very limited functional space, but I do not fault them for that as I was aware but feel it necessary to mention in order to set expectations. Service is where it needs some work. I had two issues in two days. First, I was made aware at check in that there was a large group having dinner in the restaurant the following evening, but I was assured they would still be able to serve me but would seat me elsewhere which was fine. When I arrived for dinner I was curtly told that “we gave time to cook for you” and basically shooed away. As a Platinum member I was a bit shocked. The second issue was that since I was checking out at 4:30am, the desk clerk advised me to complete a breakfast carry out order card and to leave it at the front desk which I did. She said if the night clerk was not there to pick up the desk phone which automatically would call him/her. I spent 20 minutes calling that phone and no one ever showed up. I suspect they were likely napping somewhere. As a result I used the self checkout and left empty handed. These are easily solved service issues so I encourage the hotel to work in that as I have future business in my hus town and would not otherwise mind staying here again.
I have stayed at this hotel twice and both time I have been suprised by the level of service. The hotel it self is really nice, cozy and fresh but the service is excellent. And don't miss out on the breakfest, its good with something for everyone.
Hi Petra, Thank you for your nice review about us, we really appreciate it, we hope to see you again soon!
I really enjoyed my stay at this hotel. I was there for 2 nights. Very comfortable beds, friendly staff and great breakfast buffet. Food at the restaurant was excellent. Good location, but a bit of walk to the center of town.
Perfect hotel, very good located, good service, good rooms and facilities, and fantastic breakfast. Even better then some 4star hotels. So, for being a 3star hotel it's definitely top!! I recommend this hotel to everybody.
What an awesome hotel in a city with old boring traditional hotels. And hotel is a great new asset to the city. Restaurant is hip and great value for money. Rooms are small but got all u need and feels more spacious than the sqm u get! Don't miss the gym which is much better than many hotel gyms!
Hi, Thank you for the fantastic rewiew! We are glad to see that you liked our hotel and restaurant :) You are so welcome back to us! Best regards Sabina BW and hotel Linköping
Newly opened hotel, so everything is new and modern. superb bathrooms, nice breakfast and the food was good in the restaurant. Gym with everything you need, and close location to linköping city center.
Hi Christoffer, Thank you for your feedback and you lovely comments! We wish you welcome back to us! Best regards, Sabina BW and hotel Linköping
I have stayed at &hotel 5-6 times and I've always had a real nice stay. Will continue to stay here 2022. The smaller rooms are perfect, and the service makes it feel at least 4*. The food in the restaurant is so good and cheap, its one of the best restaurants in Linköping. It's real easy to get in contact with the hotel by e-mail and phone.
Hi, We are glad to hear that you enjoyed your stay and had a good experiance at us. You are welcome back to us! Best regards, Sabina BW and hotel Linköping
Super hotel with an amazing choice of food at breakfast! The location is very convenient to walk into town. The bed was astonishingly comfortable. I don't think I have ever stayed anywhere it's such a nice bed before! Very nice shower room also. But there was limited space around the bed in the bedroom to store luggage. We did not find the lighting in the breakfast and lounge area relaxing on the eyes at all.
Hi, Thank you for your fantastic rewiew! We are glad to hear that you enjoyed your stay at us. We wish you welcome back! Best regards, Sabina BW and hotel Linköping
Best Western Linkoping gave me an very relax stay, Rooms were clean and nice. Service was very proffesional. Easy to park, and few minuttes walk to the Center of Linkoping. I was in Mantorp Race circuit to do car racing, and needed an place to stay and relax for the evenings, and Best Western was the good choice, Good night sleep, and a walk to the center to eat in the evening. Easy to drive to, and with and attached car park house.
Great hotel that was booked last minute. It's around a 10-15 minute walk from the central station. The reception backs also as the bar and restaurant. Room was clean, airy with a great smart TV and good air con. We stayed four days and the breakfast was either great or poor. First day breakfast was excellent, next day the bacon and meatballs were certainly left over from the day before. But there were plenty of alternatives in fruit, cheese and the typical Nordic Breakfasts. Ate the burger one evening which was exceptional! All in all a highly recommended hotel, just need to look at the breakfast to make it 5 stars.
We had a great experience in a large family room. Nice reception, good food and in all a smooth stay. I really liked that they didn't paint all walls white and also the softened feeling in the barception.
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