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Best Western Plus Hotel Westgate Inn & Suites, Leland

4.5/5  - basé sur 1049 notations.
1120 Towne Lake Drive, 28451, Leland, United States - See map

Enjoy southern hospitality at Leland, North Carolina's newest hotel! The Best Western Plus Westgate Inn & Suites is committed to providing the best in customer service, amenities and accommodations at a great value. Our beautifully designed property is conveniently located on Highway 17 within minutes of an array of shops, restaurants, and golf courses. A five minute drive takes you to historic downtown Wilmington where you can enjoy horse-drawn carriage rides, the Cape Fear Riverwalk, unique dining and shops, and a vibrant night-life. Discovering our beautiful North Carolina beaches is just a short, twenty-minute drive from our property. Whether traveling for business or pleasure, the Best Western Plus Westgate Inn & Suites has all the amenities needed to make your stay with us comfortable, enjoyable, and affordable. Our friendly and helpful staff will ensure your stay with us is fun, pleasant and memorable. Our 100% smoke-free facility boasts beautiful guest rooms which come standard with 37-inch flat screen television, free high-speed wireless Internet access, microwave, refrigerator, iron and ironing board, coffee maker and hair dryer. Guest laundry is also available. We welcome you to enjoy our complimentary full hot breakfast each morning, heated outdoor pool and hot tub, exercise facility, business center, and meeting space. As our guest, feel free to relax and unwind at our cocktail lounge and media center. Discover the Best Western Plus Westgate Inn & Suites and enjoy all Leland has to offer. Leland has emerged as one of the fastest growing areas in the Cape Fear region, is home to beautiful real estate properties, numerous championship golf courses and a vibrant business community. Come join us as our guest at the Best Western Plus Westgate Inn & Suites. Our friendly and courteous staff is here to make your stay with us comfortable and convenient. We hope to see you soon!

Best Western Plus

Hotel Westgate Inn & Suites

LABEL_ITINERAIRE

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LABEL_ARRIVEE:

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 1052 guest reviews
NOTE ISSUED
Excellent
839
Very Good
168
Average
27
Poor
8
Terrible
10
REFER TO NOTICE
Business Business
179
Couples Couples
304
Family Family
396
Friends getaway Friends getaway
74
Solo travel Solo travel
49
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Extremely satisfied customer!"

5
12/07/2018

This is a 5 star hotel in my opinion! The breakfast was amazing every day.! We stayed three days and there was a different hot breakfast each day! Unbelievably friendly staff! I highly recommend this place!

"Beautiful Hotel"

5
12/07/2018

This was my first time staying at this particular location. As a BW Rewards member, I've stayed at others in several different locations. I found this one to be at the very top of my list . helpful, friendly staff, GORGEOUS both inside and out and very convenient location. I would definitely stay there again if I'm in the area in the future.

"Friendly and Clean"

5
12/07/2018

Very nice Hotel. Everyone was so friendly and the room was very clean. I highly recommend it. The continental breakfast was very good. Nice variety of cereals, eggs, muffins. Very easy check in and check out. Close to Wilmington area.

"Always a pleasure!"

5
09/07/2018

My husband and I have stayed here several times now, and everything--service, room, breakfast, etc.--has been consistently excellent. Everyone is so friendly and helpful, and they've always managed to accommodate my room requests!

"Hidden gem outside Wilmington"

5
02/07/2018

Everything about our stay was exceptional for a mid priced hotel. Rooms were clean, spacious, and well appointed. Lots of shopping, restaurants, and entertainment within a short distance. Golf course community open to public right across the highway. Staff friendly and visible. Breakfast buffet much higher quality than most in this price range. WiFi reception was spotty in our room, but we were all the way at the end of the hall, which was great because it was dead quiet. Highly recommended.

"Very good hotel"

5
24/06/2018

This looks like a fairly new hotel both inside and out, very clean and bright with friendly helpful staff Guest laundry was very useful as we had been traveling for over a week Breakfast was very good with lots to choose from Complimentary tea/coffee in reception is a nice touch Room very spacious, bright and clean and for the first time during our trip a room that had a safety deposit box so we did not need to carry our passports and travel documents around with us Would definitely stay here again, well done

"Beautiful Hotel!!"

5
22/06/2018

We stayed at the Westgate Inn & Suites while we were in town for a little league baseball tournament- the hotel was beautiful, the rooms immaculate and the people were so friendly!! We have the same tournament every June on Oak Island, and we will be staying here again!

"visit to leland"

4
21/06/2018

We were very happy with our stay in Leland. The staff were very friendly and the room nice and clean. Plan to stay there again. Plantings outside by pool were really pretty. Staff did a good job of taking care of them.

"Very nice"

5
21/06/2018

Brand new hotel, clean, friendly staff, nice pool and good breakfast. This place is in a newly developed nice area with restaurants, shopping and restaurants that all seem brand new. I recommend this hotel

"Leland/Wilmington Best Hotel"

5
15/06/2018

Excellent room w King bed wonderful sheets, blankets and pillows. Starbucks coffee, microwave and frig. Best Buffet breakfast ever...w homemade eggs, bacon, sausage, light waffles you make w starabeeries and fresh whipped cream, great coffee and other items. Nice bar and the friendliest and helpful staff making your stay pleasant and easy. Will definitely return when in this area close to Wilmington.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
We couldn't ask for a better Tripadvisor review noting all our our highlights, thank you!! Ms. Eleanor makes the best and freshest breakfast anyone could ask for. Our team is honored to serve you and all of our guests with each visit. Thank you for allowing us to earn and keep your business when you're in the Wilmington and Bruswick County areas. - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Awesome stay!!"

5
15/06/2018

Amazing breakfast, very clean, and Cody beds. Our only issue was the check in clerk was rude and disrespectful. But everyone else was so very helpful and friendly. Great hotel for families!!! We will stay again!!

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
I'm so glad you had a great stay. Please let us know who checked you in so we can address it so other guests do not experience this! In spite of this issue, I'm pleased and appreciative you will be back with us! - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Great tay"

5
14/06/2018

Excellent stay. Room was adequate, property was well maintained and staff was exceptionally friendly, Breakfast was the best I ever had in traveling. Will stay and recommend this hotel in the future. pool was small but enjoyable.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Thank you! I'm so glad to know you had a great stay with us! Our people are amazing and they love to serve! Thank you for your review! We hope to see you on your next visit to the Wilmington area! - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Awesome Hotel"

5
14/06/2018

This place is clean and rooms are spacious. The staff is friendly and responsive to your needs. It is conveniently located to whatever you need. At checkout my wife forgot her flat iron and housekeeping ran us down in the parking lot to return it.

"Great for family visit"

5
14/06/2018

We were visiting our daughters and this hotel was the perfect location. Although it's been there for some years it felt like new. Very clean, staff was really nice and accomodating when we extended our stay for one day more. We'd been on a long trip and in a lot of hotels, and this one was definitely a good one. The breakfast was somewhat busy, but it had the standard stuff and was fine.

"BWP Leland"

5
14/06/2018

Room was very clean and more then ample everything worked fine. The staff was very professional and super cordial gushing southern charm. Breakfast buffet is more then you could ask fort The Breakfast ladies where so nice and accommodated your very need.

"Wonderful hotel and ameneties"

5
05/06/2018

This is one of the best hotels we have stayed with. The rooms are clean and big. The complimentary breakfast is complete with hot and cold options. Elenor works to keep the food ready and coming for the entire time period of breakfast. She is awesome! There is a bar which serves apps and sandwiches, too. Great service all around. We are impressed. If in the Wilmington NC area, stay here! 25 minutes from the city and lower rates.

"Best Hotel!"

5
04/06/2018

Recently stayed at this hotel for an anniversary trip. The hotel was extremely clean and quiet. Breakfast is amazing! The staff are very helpful and respectful. I highly recommend this hotel to anyone.

"Great property. Great amenities."

5
04/06/2018

Hotel has a nice pool with a bar that serves beer and wine. Laundry room was great we didnt have to travel home with dirty clothes. The king suite with a sofa bed was perfect for our family. We had plenty of room for everyone.

"I'll Be Back!!"

5
01/06/2018

Extremely clean and inviting. Everyone is very knowledgeable and eager to assist. Maria was wonderful at Monks. Mandi was very accommodating. Being a single woman traveling by myself, I felt safe being there.

"Terrible front desk personnel"

1
29/05/2018

My granddaughter's car broke down in Leland, NC and had to spend the night in her car because there were no rooms, but they had one the next day. Linda, at the front desk wouldn't help her get in a room early and made her sit outside in the heat and humidity because she had a dog. Shameful!!!!

"Very comfy"

4
29/05/2018

We were pleasantly surprised just how nice this hotel is. We've always stayed at the HIE across the street, but their beds were saggy. After numerous complaints, we made the switch. The staff at BW were very accommodating, the room was cozy, and the bed perfect in terms of firmness. It is a lovely property, and convenient to sights in the Wilmington area. We will be back and we will refer!

"Perfect for our needs"

5
25/05/2018

We arrived early but had no problem with check in. The room was clean and comfortable. The breakfast choices were great. Very friendly staff. They had no problems with giving us change for the guest laundry.

"Strong Bathroom Odor"

1
21/05/2018

Strong odor coming from bathroom sink drains and commode that got stronger as the night went on. When reported to front desk was told to run the water for a while in all the faucets, sinks, shower and tub. However, after running water for 20 minutes, it did not resolve the issue.

"Great Stay"

5
21/05/2018

This is a clean and comfortable facility with an attentive staff. We enjoyed staying her while in town for a family wedding. We were helped with restaurant selections, directions, and even snacks and water for the trip home. Thank you, Leland BW!

"Mothers day weekend"

5
21/05/2018

Excellent we have great service .. Very clean .. very quite.. We went to see our daughter for mothers day weekend it was nice. Easy to find. breakfast was great ... hot tub was so relaxing and nice. We will be going here to stay again.

"In town for graduation"

4
14/05/2018

Stayed there multiple times; enjoyed the stay as usual. Linda at the check-in desk was very friendly and helpful. Check-in checkout, breakfast and experience were all fine. Had noisy neighbors after 10 pm, but 1 call to the front desk solved the issue.

CGoodenBW, Public Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
UNCW Graduation was filled with beautiful weather! I'm glad you enjoyed Ms. Linda and our breakfast. I hate that other guests were not as considerate as they should have been with the noise, but I'm happy to hear our guest service team was able to solve the issue quickly for you. We hope to see you again on your next visit to the Wilmington area! Go Seahawks! - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Sunshine"

5
11/05/2018

Awesome.. Awesome Awesome Best hotel out there. Excellent Breakfast.. Excellent customer service. We drove up 6 hours away and thought we would stay night and sight see and then come back to Leland Best Western. We ended up checking into a Hotel in DC and it was not nice. We actually drove 6 hours back to Leland to stay the night in Best Western Plus. Arrived at 2:15 in morning. That tells you we would drive for hours to have a Quality Hotel.

"Lied too about rate."

1
08/05/2018

Do not recommend hotel at all.Booked a room on the phone while on the way to hotel.Customer service rep told us the rate was 83.00 per night just like the was the other 15 times we have stayed there. When we checked in i gave the desk a copy of my drivers license and was told to sign the check in slip which I did. I did not read the paper like i should have done. I trusted the business and did not read it. This morning after looking at my bank statement i realized they charge my account $486.00 for 2 nights. It has always been $83.00 per night. I called and was told that the girl that booked the room has been fired for messing up all the time.They said it was a graduation weekend and the rates were higher because of that. I explained that's not what I was told. They said they didn't care and was not going to fix it and didn't care if was not happy. Its my fault for trusting a company i had done business with over 10-15 times and not reading the paper. I told her if i was going to pay $486.00 for 2 nights i would have drove 15 more miles and stayed on the beach. They would rather lose a great customer that would have stayed there another 15-20 times in the next few years.I feel like i was lied too and stolen from. We have a grandson in the area. DON'T TRUST THIS COMPANY !!!! STAY ACROSS THE STREET AT HOLIDAY INN. Holiday Inn Leland phone number is 910-383-3300 FYI: It has a indoor pool and was a lot cheaper on the weekend according to them.

CGoodenBW, Public Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
I first want to apologize for the misunderstanding for what you anticipated your rate to be based on previous stays. I assure you it is not our practice to ever say "we do not care" because we do. Whether you have stayed with us 1 time or 100, we value you as a customer. Becaues of your spotty cell phone service at time of booking, we regret that you misunderstood our quote for those particular nights. We never have any intentions to mislead you or any other guest. Our rates changed based on demand, sometimes daily. It is our hope that you give us another chance to serve you. Please, again, accept our sincerest apoligies.

"Review"

5
04/05/2018

Have stayed in this Best Western several times as we are purchasing a home in Brunswick Forest. Every stay has been great. Friendly staff; clean rooms; excellent breakfast service; great location......................................

"Great Place"

5
02/05/2018

The most helpful staff you will find anywhere. So pleasant....good southern charm found at a chain hotel!! Breakfast is great many choices for everyone. Beds are very comfortable. The front desk staff will go out of their way to help and answer questions.

"Very Clean Hotel. Very hospitable!"

5
01/05/2018

The hotel and room was very clean. The staff was AMAZING and I would definitely recommend this hotel to all my friends and family. Thank you for making our stay so comfortable. We will definitely stay with you again.

"Will stay again"

5
30/04/2018

Great hotel! Very comfortable and a great location. The staff was very friendly and eager to help. The breakfast was nothing special but there was a good variety of things and they kept it stocked and clean.

"Excellent service"

5
30/04/2018

I enjoyed every day I stayed. Fitness room pool WiFi.I loved it! They make you feel like family. Employee service is excellent and the breakfast is wonderful.I will recommend to all my family and friends

"Happy Camper"

5
24/04/2018

Courteous staff, clean rooms, large tile shower, well lit grounds, decent free breakfast, and at a reasonable price range. I stayed in one of the four pet friendly rooms. The fee was an extra $20, but my dog loved playing figure out which animal was in here last. Lol.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
We're glad you and your furbaby enjoyed your time with us in one of our pet friendly rooms! Thank you for doting on our amenities to the tripadisor community. We hope to see you on your next visit to the Wilminton area! - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Lovely hotel, great location "

5
24/04/2018

Stayed one night during a trip to see the battleship North Carolina. We drove up from Hilton Head and got there early. Front desk staff got us into a room early, and we were able to get to the battleship tour that day by 2pm (closes at 5) rather than waiting until the next day. Very polite, helpful and friendly staff. This hotel paid a lot of attention to ensuring cleanliness, everything from putting the TV remote in a bag labelled “cleaned” to Saran wrapping the fruit at the breakfast buffet. Although the location is Leland rather than Wilmington, it's just a short drive along one road to get to the ship, and close to the historic downtown too. We didn't use the pool or other facilities but this hotel looks better than what you would expect for the price.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
We are so lucky to have an amazing location, as well as guests like you on brag on our amazing team members. We take great pride in offering superior "big city" amenities and southern hospitality without the big city price! The USS Battleship is amazing and we're so lucky to be one of the closest hotels to it. Thank you for noting our meticilous attention to detail when it comes to keeping our property clean. We are blessed with a great team that works tirelessly. We hope to see you again on your next visit to the Wilmington area. - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Stay at best western wingate"

5
23/04/2018

Great hotel ,best staff ever,helpful,knowledgeable and friendly.hotel staff went above and beyond to make this stay extremely pleasent.Hats off to the management for everything ,breakfastgreat ,room spacious and spotless and for having the intelligence for hiring,Cassandra,Jasmine,Alexis,Mandy,andHaley. These five ladies made my stay the best I've had in 28 years of travel,thank you very much!! Stay here you will not be disappointed.Frank A. Miles

"Very pleasant stay"

5
23/04/2018

Excellent hotel and exceptional staff. Hotel is very convenient to Wilmington and restaurants/shops. Accesss to the hotel was east and convient to most major highways. Driving to Wilmington's attractions and resturants was easy and only ten to fifteen minutes away.

"Business road trip"

5
23/04/2018

I would definitely recommend this hotel to anyone coming to the Leland / Wilmington area. The staff will go out of there way to offer you and assistance, recommendations to make your stay more enjoyable.

"Great hotel"

5
18/04/2018

Wow... what a gem of a hotel. This totally changed my idea of a Best Western. This hotel is fairly new. It was clean, the rooms nicely decorated and a great friendly and helpful staff. We'll be looking to stay here again and other Best Western Plus hotels.

"Great Place and afforable"

5
16/04/2018

This place was clean and friendly staff,. I enjoyed swimming int the spa and pool. The breakfast end at 10 am on the weekend and please do not be late lie at 9:55 am you will get rushed by the breakfast staff crew but I made a good and tasty waffle. Overall the Hotel is the BEST! for the area.

"Gem Near Wilmington, NC"

5
16/04/2018

This hotel is fabulous. The staff is among the most welcoming we have experienced, the room was great, the hot breakfast was wonderful, and the price they gave us was very reasonable. And the hotel is within 20 minutes of downtown Wilmington, the beaches, and the airport!

"Great Hotel and experience."

5
10/04/2018

After long travel's on the road this hotel exceeded our expectations of comfort and was more than worth it for the good nights sleep we finally got, Along with comfortable beds, pillows, linens and shower, cleanliness and food accommodations and the staff went out of their way to make you feel welcome and relaxed. The pool and the hot tub were open accessible clean and inviting, as pools should be.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
I'm so glad you found just what you were looking for and more with our property. We are proud to be a home away from home for you; one that is welcoming, friendly, clean and comfortable. I hope you were able to take a dip in the pool after a restful night's sleep! We hope to see you again soon on your next visit to the Wilmington area. -Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Great hotel."

4
09/04/2018

Very clean rooms, the breakfast was the best of any hotel I've stayed at. I did feel like it was was a little pricey for the location and season but overall we were definitely pleased and would visit again.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Thank you for your kind review. I'm glad you enjoyed our one of a kind, hot and fresh breakfast! We work hard to offer above and beyond amenities and service while keeping our prices competitive. Please know that are prices change seasonally and even daily depending on demand so don't hesitate to check back with us on your next trip to the area. -Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"EXCELLENT!"

5
07/04/2018

great customer service, staff greets you with a smile, and breakfast was amazing! this is the hotel you want to be at! the room is clean and spacious. if I travel back to Wilmington I'll definitely book at this hotel again.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Wow Aly! Thanks for letting Tripadvisor users know of your great experience with our staff, fresh hot breakfast and cleanliness! We're so glad we have earned your future business on your next visit to the Brunswick County and Wilmington areas. -Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Very Clean Hotel with great amenities and a very friendly staff . I highly recommend it !!!!!!"

5
05/04/2018

I Highly Recommend the Best Western Plus Westgate Inn & Suites. my family and I stayed there recently while we were in town for my cousins funeral and it was very clean and had great amenities and the staff was very friendly and attentive to our needs and I would recommend anyone to stay here. thanks,Hatler Dee Kiser Jenkins,Kentucky

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Let me first apologize for your loss. I hate the circumstances that brought you here, but I'm glad we were able to bring you comfort and peace during this time. Thank you for your Tripadivsor review as well as your future recommenations to stay with us. My condolences to you and your family. -Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Great Place to Stay"

5
04/04/2018

This hotel is a great place to stay. I have been coming here due to work in the area for the last four years. Of all the hotels in the area I have stayed in, Best Western Plus Westgate is the best. The staff is very friendly and helpful. They always great me with a smile, and know my family by name. The rooms are spacious and very clean. They have a heated pool (not that I use it), and a bar & grill with a decent menu. They do regular maintenance (more than most hotels) to keep up the well kept look, almost looks like a newer hotel.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Mr. Kevin, You know it is always a pleasure to serve you. We truly appreciate your generous review of our hotel and our hardworking team members. Thank you for noting the "extra" work our maintenance and housekeeping staff perform to keep things looking and working fresh. We'll see you soon and take some time to get in the pool and hot tub this season! -Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Very satisfied"

5
03/04/2018

We were traveling through the area on business and made a last minute decision to get a room. This meant we checked in rsther late to this hotel. The staff was very polite and friendly. We got a mini suit it was very clean and comfortable. If we are in the area again I would definitely stay here again.

"Made good"

4
03/04/2018

Housekeeping messed up. they didn't clean our room on the 2nd day. Mgr begged for forgiveness and gave us 2 drinks @ bar and a gift bag of snacks. They did do a fine job on our Wake up call though. Bed was comfortable and breakfast was very good.

"Amazing clean and fantastic staff"

5
29/03/2018

I've stayed at many hotels. This is the best stay at a hotel ever. Let's start off with CLEAN CLEAN CLEAN. The staff...every person who works there is the model of customer service. Excellent. The lady who runs the breakfast. I'm sorry forgot her name...is amazing!!!! She truly cares about her job.she loves the guests. She made sure my son who is 3 always had something he liked for breakfast. The front desk...amazing. friendly. Even the maintenance worker who had to replace the battery on our door was so nice. Would recommend this hotel.. 10.stars if I could. Even housekeeping left a lovely note every single day!

"Very Nice!"

5
28/03/2018

From check-in to check-out our stay was very nice. The hotel is very clean and the front desk staff are helpful and friendly. I do think the beds are too firm and could use a pillow top but other than that the room was perfect. I definitely would stay here again.

"Clean hotel with the BEST BREAKFAST and it comes with the room"

5
26/03/2018

When a hotel tells you that your stay comes with a free breakfast you would never imagine one like the one this hotel gives you. Homemade eggs, breakfast meats, hot coffee, cold juice, variety of fruit, cereals, muffins.... you name it. Whatever you want to eat, they have it. I look forward to my stay because I know I will see Ms Eleanor with her big smile and awesome breakfast.

"Qualtiy and Outstanding Customer Service"

1
26/03/2018

I will visit again and again!!!! The rooms were clean and nicely decorated. The staff were friendly and willing to make my visits pleasant. The outstanding customer service started at the time of reservation and included automotive assistance from the maintenance man, Mr. B., pleasant conversation from Mrs. E., quality inspection from Ms. M, in management and assistance from Ms. S, from housekeeping.

"review of Westgate Inn, Leland NC"

5
23/03/2018

We have stayed on previous occasions and the hotel is always clean, comfortable and provided all the amenities you need while traveling. The staff is friendly, helpful and always present for whatever you may need. Breakfast is extensive and good.

"Clean, Bright, and Great Staff!"

5
19/03/2018

The moment my brother and I arrived at this hotel we felt welcomed. The person at the front desk was friendly and helpful, the lobby was large and bright and impeccably clean. We were in town to visit our father, who was very ill, and we were unfamiliar with the area. We couldn't have chosen a better place to stay. The room was clean and comfortable, and with the microwave, cabinets, and small refrigerator we were able to keep drinks and snacks there during a hectic and trying time. The beds were very comfortable. The free breakfast buffet had everything we might want, and the attendant at the buffet kept everything tidy and helped guests find what they wanted. Housekeeping was great as well. A good staff and lovely accommodations--perfect!

"Quiet Getaway"

5
14/03/2018

This hotel is clean & quiet! The staff is very courteous & friendly. The beds are very comfortable.My husband loves sausage & he wished they would have offered it everyday. They also ran out of sausage before he was there.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Thank you for your Tripadvisor review Dora. I'm glad you had a great stay with us and found our amazing team members hospitable, and our guest rooms clean and comfortable. We offer a wide variety of breakfast items on our hot and fresh breakfast buffet. We do mix it up between sausage and bacon, grits and oatmeal or biscuits and gravy every other day so guests staying multiple nights have a different options each day! We hope to see you again on your next visit to the Wilmington area! - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC 28451

"This Hotel is Clean"

5
14/03/2018

This BW was clean, convenient and the front desk knows how to greet their customer. The breakfast was great and the lounge is a plus if you do not want to drive around in traffic looking for something to eat.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Cleanlines is next to Godliness! Our houskeeping staff works tirelessly to keep things spic and span for you! Our Guest Services team truly have hospitality in their bones and want you to feel welcome and comfortable. We're so glad you enjoyed our hot and fresh breakfast as well as a good bite to eat at Monk's Lounge in the lobby! We hope to see you again on your next visit to the Wilmington area. - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC 28451

"Friendly staff"

5
05/03/2018

Nice and clean hotel, great breakfast and fantastic and friendly staff. Easy check-in and they use your name as if family. It has a real friendly and warm atmosphere. Easy parking. Rooms exceptionally clean.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Thanks for your kind Tripadvisor review Steve. It's funny you say we have a family atmosphere as we are a family owned and operated business. We want you to feel at home when you're with us and our staff is top notch who truly care and want to serve you. Your review humbles me to know that we are doing something right. We hope to see you again soon on your next visit to Brunswick County or Wilmington! - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC 28451

"Looking for retirement housing"

5
26/02/2018

Excellent service and very friendly. Room was in terrifice shape and very comfortable beds. Breakfast was delicious and a very enjoyable experience. We would definitley stay there again. Loved the area, too bad the excercise room was unavailable.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
We truly appreciate your tripadvisor review! Brunswick County is an amazing place to live so hopefully we'll one day be true neighbors! Thanks for doting on our team who spends unmeasurable hours keeping our hotel spick and span. I hate that our ftiness center was out of commission during your stay. We took it out of service for 7 days to remodel and update! You will definitely get to enjoy a new and improved version on your next visit with us! It humbles me to know we have earned and kept your business for your trip to the Wilmington area. - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Always a Good Bet!"

5
26/02/2018

The staff and comfort at the Best Western Plus in Leeland, is first rate. Hotel is conveniently located. And, the staff, from the welcome counter staff, to the breakfast set up crew, are always professional and helpful. As always, we had an enjoyable stay.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Mr Jim, We always appreciate your patronage! Thanks for reviewing us on TripAdvisor. Being a family owned and operated small business, it makes me so proud to know that our amazing team members keep you coming back time and time again. Southern Hopsitality runs through our veins so thanks for letting others know they will always receive top notch service with us! We look forward to serving you again on your next trip to the Wilmington area! - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Great Stay!"

5
18/02/2018

I came down from the holidays-and stayed at Best Western for 9 days. It happen this was during the time we had ice and snow. I did not drive for 5 days, so I had to depend on the hotel for food and hospitality! Yes, I was well taken care off.

CGoodenBW, Public Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
9 days..Wow! We truly were your home away from home! We don't always get snow and ice in Southern, NC, but when we do, it gets a little crazy! I'm so happy to know you found our amazing staff comforting and sweet! It is always our pleasure taking care of you. Come back to the Wilmington area when it's warmer! It's almost 80 degrees today! Thank you for your review and we hope to see you soon! - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"WONDERFUL"

5
10/02/2018

Very clean and breakfasts were wonderful. Only issue was with TV reception. Changing channels was fine in the morning and very late at night. During prime time could not change channels. Had to use Guide and select channel. Then there was a pause and then it would change. Notified front desk twice. They set someone up to check it there was too much in recording and change the batteries. I think direct TV cannot handle all the activity.

CGoodenBW, Public Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
I'm so glad you had a wonderful stay with us. Thank you for your review. Because we offer DVR in all our guest rooms, sometimes people get a little excited and record everything (which clogs things up a bit.) I'm glad we were able to clear it out for you and make your stay a great one! Come back and see us on your next trip to the Wilmington area! Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Excellent Hotel"

5
09/02/2018

Thoroughly enjoyed the stay. Room was clean and comfortable. Breakfast was very well presented and quite ample. The staff were uniformly friendly and helpful. The front desk staff merits special mention for their friendliness and hospitality.

CGoodenBW, Public Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
You are too kind, Dave. We take great pride on finding the right people to serve you. Our team is amazing in the fact that they truly care about your well being and want you to have the best experience while you're with us. From a clean guest room to rest your head, to a full hot complimentary breakfast in the morning and every stop in between, we want to exceed your expectations. Please come back and see us the next time you're in theWilmington area! Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Best Western Hotel Review"

5
01/02/2018

Excellent quality for the price. Clean and comfortable room as well as a great breakfast selection and friendly staff. My family all got together in the evening for chatting in the eating area and the desk staff was so friendly and knowledgeable. We shared homemade pineapple coconut cake together.

"Great Place"

5
21/01/2018

Have stayed here before and again found it ti be an excellent to stay. Room and staff exceed all expectations, clean , great location and one of the best staffs that we have meet. Will always be looking for a Best Western Plus in our travels as a place to stay.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
We appriciate your repeat business Stephen! Thank you for your loyalty to our property. We will continue to strive to exceed your expectiations each and every stay! - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"It was lovely"

5
19/01/2018

Jasmine was AMAZING and super helpful! Great service gave us recommendations for tge area of where to eat and places to see. Cannot say enough about your staff and how wonderful and comfortable our room was. We will for sure be back.

CGoodenBW, Public Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Our team is the heart of our business. Being family owned and operated, we work hard with our staff to create a memorable stay for you. I will be sure to let Jasmine know of your kind words! We'll see you on your next trip to the Wilmington area! - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"An excellent hotel."

4
14/01/2018

The Best Western Westgate is an excellent member of the Best Western Hotel chain. The service and staff are courteous and profession. The check-in and check-out process with Rachel was painless. The hotel receipt is always under your door in the morning!

CGoodenBW, Public Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Rachel is a gem! I'm so pleased you noted her excellent customer service to the Tripadvisor world. Thank you for your comments and we hope to see you again soon! - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Clean and pet friendly"

5
09/01/2018

I've stayed here a few times now and have always been happy with the attentive staff (especially Rachel). The rooms are reasonably priced, clean, and they have a great breakfast! I highly recommend this hotel, especially for those visiting Brunswick Forest.

CGoodenBW, Public Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
It pleases me to read that we have earned and kept your business throughout the years! Brunswick Forest is a beautiful area and we work closely with them to ensure our mutual guests have a amazing trip! We're glad you and your fur babies were happy in one of our pet-friendly guest rooms! - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Friendly Staff"

5
09/01/2018

We had to be in town to make selections for a home that we are building. This area was having extremely cold weather. When we arrived we were greeted by a very energetic young woman who was tending to the garden areas outdoors. She seemed happy and un-phased by the cold. The front desk clerks were also helpful and provided excellent customer service. We were not big fans of the new BW logo and burgundy color choice, but the hotel was clean and continental breakfast very good.

CGoodenBW, Public Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Congrats on the new home! We're not fans of the cold around here and that 5 day freeze was no fun for any of us! I'm so glad you had a great stay with us and warmed up by our fireplace! We'll see you on your next trip! - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"5 Stars"

5
09/01/2018

I stay at this location frequently for business. The staff are always friendly and very helpful. The accommodations are always cleaned to the highest standards. The facility and personnel always exceed my expectations. Of the locations in the Wilmington area, I always return to the Best Western.

"Anonymous"

5
07/01/2018

Very clean, all staff was extremely welcoming, very friendly and helpful. I will book up coming stays with them. Good breakfast options, fresh eggs not powder ones, hot oatmeal and waffles. Rooms are bright and cheerful.

"Never Disappointed"

5
07/01/2018

Stayed here several times. Great place to stay. Always clean. Staff is wonderful. Always friendly and accommodating. Lots of places to eat in the area. For best rates, always make reservations on line.

"Hotel stay"

5
30/12/2017

Wonderful hotel. Very pleasant staff, good service, comfortable, clean rooms. Breakfast is very good. Nice to have a hotel lounge available at the end of the day. Everyone makes you feel very welcome.

"Coastal Southern Comfort"

5
10/12/2017

This hotel is always very clean, fresh and quite. It is located just south of Wilmington (US highway 17South) and is very near the U S Battleship North Carolina. The breakfast is always delicious and prepared with you in mind. Try a cup of hot green tea..

"Excellent!"

5
07/12/2017

Excellent hotel, very clean, professional and helpful staff. Staff is courteous and is informative about the area. The breakfast, that is served each morning, was very good with a lot of options. If you're unable to find something, they'll be sure to help you!

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Thanks for taking the time to review us on Tripadvisor, Robert! We are always aiming to impress you from our cleanliness, southern hospitality and our upgraded hot breakfast! Thanks for choosing us when you're in the Wilmington area! - Corey| Best Western Plus Westgate Inn & Suites | Leland, NC

"Nice Hotel"

5
07/12/2017

The hotel is very nice and we enjoyed our stay. The only negative was the shower had not been cleaned. A used piece of soap and an empty shampoo bottle and an empty conditioner bottle were in the shower stall. I cleaned them up before my wife saw them and we had a pleasant stay.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Daniel, thank you so much for the 5 star review, even though you experienced a less than perfect stay with us. I want to be the first to apologize for our failure in the housekeeping department. The issue has been addressed so that it will not happen again to you or any other guest in the future. Thank you for making us aware so that we were able to have a teaching moment for staff.

"Great stay!"

5
05/12/2017

Good, quiet stay! Room was clean, and I was pleased with the extended hospitality. Ladies working the front desk and breakfast bar provided excellent service. However, the breakfast could have provided more options

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
I'm so glad you had a great stay with us! We are always grateful for your patronage and welcome you with open arms at every turn. Thanks for taking the time to review us! We hope to see you soon! - Corey| Best Western Plus Westgate Inn & Suites | Leland, NC

"Enjoyable Stay"

5
05/12/2017

Staff was polite and helpful. Lobby, dinning area, elevator, halls and room were very well kept. Clean room. Refrigerator and microwave was a touch. Breakfast -- good, plus a variety of good choices, hot and cold. Great snacks in vending machines.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Thank you for noting our southern hospitality and hard work keeping our facility in spotless for Tripadvisor users. We hope to see you again if you're ever in the Wilmington area. - Corey| Best Western Plus Westgate Inn & Suites | Leland, NC

"Great hotel"

5
27/11/2017

Every aspect of this hotel was excellent. Nice decor, great breakfast, pleasant helpful staff. Everything you could expect in a more expensive hotel. Eleanor in breakfast room and Rachael at front desk were always available for any need.

"Looks new and feels good"

5
27/11/2017

We were surprised when we were told that they were 10 years old. Feels and looks new. More amrnities than most Best Western. Racheal at check in was great. Nice upgrade for my elite status. Better than manny breakfasts.

"Nice budget hotel"

5
26/11/2017

We stayed one night at the Best Western Plus Westgate in Leland, NC. The room was pretty nice, well-decorated, comfortable bed, and clean. All the usual amenities were there. The room had a refrigerator, microwave and coffeemaker with Starbucks. :) Wifi was a bit slow, but everything else was good.

"Better than expected"

4
23/11/2017

First time to stay in a Best Western in many years. Experience here was exceptional. Had a minor problem with the TV remote but they quickly responded to the call and fixed it. The waitress at the bar was very friendly and helpful.

"November Visit"

4
21/11/2017

Having home built in area. We have stayed here on our last three trips and would recommend this hotel. All the staff are very friendly. Internet in room and you can use the PC's in the business center. Breakfast is good.

"Great Stay!"

5
14/11/2017

I stayed here the week of Oct. 29 and the week of Nov. 5th, 2017. The hotel was clean and the staff was friendly. Never got a chance to eat breakfast, however, it smelled really good. The King room w/walk in shower is spacious. I had a problem with the sink not draining and it was fixed immediately. The location is great: it's near lots of places to eat and across from a Walmart. My business trip stay here was great: I'll definitely stay here again.

"Great Place to Stay in Leland,NC"

4
13/11/2017

I highly recommend this location in Leland,NC Staff was very attentive and made concessions for a fire alarm malfunction that woke us up at 6 am on a Saturday morning. Location was clean and the room was comfortable.

"A Quick Trip"

5
12/11/2017

We were traveling to attend grandsons birthday party and were only staying over one night. Check in was very quick and the associates were very nice. Room was very nice and clean. Free breakfast offered a lot more than expected. Check out easy.

"our vacation"

5
11/11/2017

This hotel was fabulous and we enjoyed our stay so much. Everyone is so friendly and helpful. The rooms are so spacious and the bed is so comfortable. The breakfast was so delicious and offered every variety you could want. It was better than a restaurant.

"Absolutely Fantastic!!"

5
06/11/2017

We stayed here 2 nights, popped down to Myrtle Beach, then returned here for 8 more nights. Everyone is so friendly and they take pride in providing a top-notch experience for their guests. The hotel is spotless, rooms are extremely comfortable and spacious. You have a separate wet sink area with keurig, microwave, and fridge. There is 24 hour coffee and tea service by the lobby. The breakfast is tasty and a big selection. Ms. Eleanor turns out a big spread and she is delightful! It was a perfect way to start our day. The hotel is located within easy access of shopping and food options, as well as being a straight shot over the river into Wilmington. We were visiting family in the area, so the location was ideal. I can't say enough good things about our stay here.

"Excellent!"

5
06/11/2017

We were very pleased with our experience at the Best Western. Hotel was clean and staff was very friendly! The breakfast was a great surprise too!! This was only 10 minutes from our children's place and very convenient to restaurants and other activities. We will definitely be staying here again!

"TV"

4
03/11/2017

No local TV. Room nice. Bed good. Quite and clean . Friendly staff. For the most part a good deal . However I couldn't watch the world series. That was a bummer. Location was fine . Pillows were a little stiff

"Excellent Place to stay."

5
02/11/2017

The room was very clean and nice. Staff was very courteous and great. The breakfast was very good. The Hotel and grounds were very pleasant. The hallways were well lite at night and during the day. I would highly recommend this Hotel.

"Just great!"

5
31/10/2017

Could not have asked for anything better. Staff was great and everything went well during the whole visit. I will stay there again!! Rooms were very nice, and it was quiet the whole time there. Staff were very friendly and helpful, always spoke to me as I left the building and when I returned. This is my favorite place to stay now.

"Great Stay!"

5
29/10/2017

This hotel was amazing. It was one of the cleanest, nicest hotels I've stayed in and the staff was utterly amazing. Rachel in particular was great. The breakfast was awesome and my wife and I upon leaving said we will be staying in a Best Western from now on when we travel.

"Very Good Experience"

4
29/10/2017

Best Western Plus is definitely a plus! We liked the new updated look of the hotel. Our room was clean and spacious. They had me when I walked into the room and saw the Kuerig coffee maker and Starbucks coffee.

"Excellent hotel"

5
25/10/2017

Friendly and helpful staff, good breakfast selection. Clean rooms and comfortable beds. Great internet access. Great amenities. Always ready to help out. Free parking is always a plus. It is located close to everything

CGoodenBW, Public Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
We love to hear you had nothing but positive things to say about our amazing team members and property. We are blessed with people who care about our guests and our hotel to keep everything running well while exceeding your expectations. Being close to great restaurants, shopping and historic downtown Wilmington is always a big hit with guests. Thanks for taking the time to let Tripadvisor users know of your experience. - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"weekend stay"

4
25/10/2017

The staff is very friendly and helpful. I did put the sign on the door to service the room, 2.5 hours later the room still had not been cleaned. The breakfast was a very nice added touch. Coffee and tea available. All included in your stay.

"Extreme Comfort"

5
25/10/2017

This hotel was very clean and nice looking from the outside. Once inside, it did not disappoint. I checked in late and they were very helpful. My room was amazing and the bed was one of the most comfortable I have slept in, in any hotel. The staff was so nice and provided me with everything I needed. I will stay here again.

"Great Place"

5
24/10/2017

We always come here to stay when we are working in this area, the hotel staff will treat you like family and the new updated breakfast bar is unbelievable, the rooms are updated and quite and the beds are comfortable as well. This hotel is on the same side of all the restaurants and Walmart "within walking distance" of everything. So if you wanna be treated like family and get a great nights rest and get your belly full the next morning, then the Best Western is it. VIP treatment

"Terrific hotel"

5
23/10/2017

The hotel is lovely. Very convenient in the heart of Leland. Modern, clean and a great staff. Lauren, at the front desk was so sweet and accomodating. I would definately recommend and I would stay here again.

"The Best Best Western"

5
14/10/2017

We have stayed in BW properties in Europe and around the US and this property is the best by far. The room was unexpectedly laid off nicely and well appointed. Personal note from chamber maid welcoming us was a nice touch. Also, very unusal as you don't find this even in some of the best top end hotels, the TV remote was cleanred and put into a clean line bag.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
To be considered "the Best" is an amazing accomplishment. Being a family-owned and operated business, it is truly humbling to read that you experienced unexpected surprises throughout your stay by our staff. We always aim to exceed your expectations, so I truly thank you for letting TripAdvisor users know how we take care of our guests. We hope to see you again the next time you are in the Wilmington area. - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Pleasant Surprise!"

5
11/10/2017

This was our first experience with a Best Western Plus and had seen the good reviews. However, this hotel still exceeded my expectations! Everything was clean, friendly service, quality breakfast, and beautiful hotel. We will return to stay here again.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
We aim to please! Thank you for taking the time to review us on Tripadvisor and letting us know we have earned and kept your business when in the Wilmington area. Our entire team is filled with smiling faces who exude Southern Hospitality while offering nothing but the best in quality for all of our guests. Thanks again! - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Best stay!"

5
10/10/2017

Every employee I talked to was so kind! The free breakfast in the morning beats most of the breakfasts I've paid for. Clean room. Quiet. Great wifi. The whole area seems to be brand new. If you stay anywhere else you're just silly.

CGoodenBW, Public Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Thanks Sam! I'm so glad our hot and free updated breakfast got your morning off to an amazing start! We actually offer our breakfast to the public *for a small fee of course - because people love it and who are we to keep our amazing breakfast all to ourselves? Seriously, thank you for the compliments on our team and their hospitality as well as their work ethic keeping your room clean and pristine. Come back to see us when you're in the Wilmington area! - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Clean, Comfortable and Well-Fed!"

5
06/10/2017

A well-run hotel. Front desk & breakfast staff were all super friendly and knowledgeable about the area. Hotel's location in Leland was good; just a short drive over a bridge into Wilmington. Room was comfortable and clean. Breakfast, which is included, is absolutely outstanding! Lots of hot and cold food choices. Eleanor on the breakfast staff is a superstar!

CGoodenBW, Public Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
I'm so glad you got your belly filled with a hot, fresh breakfast by Ms. Eleanor and her team. She loves feeding you like family! Our front desk staff are the sweetest you'll find so thank you for doting on them a bit. I hope you had a blast in Historic Downtown Wilmington. Thanks for giving us the opportunity to serve you. - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Love this hotel"

5
05/10/2017

We have stayed here on 2 occasions and will be staying here again while we are in the process of moving to Leland. This is an excellent hotel! The staff is friendly, and very accommodating. Rooms are clean and comfortable and there is a great breakfast waiting for you when you wake up. The lady who manages the breakfast area couldn't be nicer; makes sure you have everything you need for a good breakfast.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
You are in the process of becoming a Leland Local, that is so exciting! Home building is a trying time, and I'm so glad we can be there for you every step of the way by keeping you fed, clean and comfortable. - Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"LIves Up to It's #1 Ranking in Leland"

5
03/10/2017

The wife and I stayed here overnight as a more affordable option to staying in Wilmington and we were very impressed with our stay. We had no problems whatsoever from the second we checked in until we were on the interstate heading home the following morning. The hotel staff was great and the room, as well as the entire facility was extremely clean and well maintained. The free breakfast in the morning had many choices and was kept full by the person assigned to the breakfast room duties. If you are looking to stay in the Wilmington area and are on a budget, this Best Western is definitely a good choice based both on the well kept condition of the facility and it's location which is less than a 10 minute drive from downtown Wilmington.

"Nice hotel Great staff"

5
02/10/2017

This is a very nice hotel. It was very clean and the hotel staff was excellent, friendly and very attentive. They had a nice breakfast assortment and we had a great stay. Will definitely use this hotel again.

"Happy To Be Back!"

5
29/09/2017

Rooms are nicely appointed. The staff is always friendly and willing to assist. Eleanor's breakfasts are the best, one reason we always stay here when in the area. Convenient to downtown Wilmington another plus.

"Wonderful"

5
28/09/2017

Excellent rooms and service. The staff who took care of the breakfast bar were wonderful. The breakfast selection was great and delicious. We enjoyed our stay and will be back. We found the pool area to be very relaxing and clean.

"Great Hotel"

5
28/09/2017

Great customer service. Room was so clean!!! By Skipper. You can tell this hotel tries very hard by the staff that work for them and that goes a long way with me. Customer service and cleanliness!! I enjoyed my short stay and would go back..

"I recommend this hotel"

5
25/09/2017

Excellent service, clean and well appointed rooms and common areas, perfectly situated between the airport, Brunswick County and Downtown Wilmington. I would recommend this hotel for anyone looking for an economical place to stay for a long weekend.

"Service"

5
24/09/2017

Excellent service. Everyone was very helpful and friendly. Great room service, Very helpful at the front desk. They try hard to please you and help you. Breakfast staff was excellent. I would use them again.

"Give Lauren and Jessica a gold star"

5
23/09/2017

Lauren and Jessica the best front desk an housekeeping EVER!! The room looked awesome every time Jessica cleaned it. Lauren was the sweetest front desk attendant I've ever seen in a hotel. She was very knowledgeable about the area and answered any question I had. Also with jazzy at the bar my trips to monks was very enjoyable.

"Wilmington NC Get Away"

5
19/09/2017

The staff at the Best Western Plus Westgate were very personable and accommodating. They provided helpful information about the region and the facility (heated outdoor pool, bar, breakfast, etc.) The hotel has an excellent location just 10 minutes from downtown Wilmington. All in all, a good value for the money.

"Great Hotel"

5
15/09/2017

This is a very nice, clean and brand new hotel. The rooms are a bit small but we were limited to rooms since we had a dog. We were escaping the hurricane in Florida and couldn't have asked for a better place to rest. Breakfast is very nice and so is the small bar there. I would recommend this place to anyone.

"Excellent"

5
09/09/2017

Great stay. Excellent staff. Breakfast was the best one We had. Freshly made. Everyone from cleaning lady to front desk were exceptional. Located right next to great restaurants, banks, and a Wal-Mart/Gas stations.stores.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
What an amazing review! Thanks for letting Tripadvisor users know of your "excellent" stay with us! Our newly renovated hot and fresh breakfast is made from the heart every morning by Ms. Eleanor and her team. Southern Hospitality runs in our blood and spoiling our guests is always always our pleasure. Our convenient location to all things necessary is always a plus with guests going to and from Wilmington and area beaches. We hope to see you back soon! Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Was just right for an overnight passing through"

4
05/09/2017

Driving from Florida to DC with a side trip to Wilmington, we found this as we were driving on our phones and the rates were great for the good reviews. It was fine. Seemed clean overall. There was a handwritten note on the bed that said welcome which was a nice gesture. Front desk lady was super nice and welcoming. Pool is small but fine. Breakfast buffet was ok, the area is too small for the amount of people and this wasn't even a busy day it seemed. Its right next door to Walmart which was good for us to stock up on driving snacks and such.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Thank you and I hope you had safe travels on your remaining trip home! I'm please to see you enjoyed quick stay with us! Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Most Excellent Stay"

5
05/09/2017

Mandy and Vivian at front desk are most excellent! Staff is so helpful! Easy access to Leland, Wilmington, Carolina Beach and Wrightsville Beach. Myrtle Beach is about 1 hour away. I highly recommend staying there!

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Location, location, location... we definitely have that going for us! Thank you for letting Google users know the quick and easy access to surrounding beaches and Historic Downtown Wilmington. Mandy and Vivian are truly gems and we are lucky to have them serve you! Hope to see you again! Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Always a great stay"

4
02/09/2017

This is the first time we stayed in a king room rather than two queens. Room was a comfortable size, updated and nicely decorated. Great breakfast with lots and lots of choices. Staff is always very welcoming. Great value on a holiday weekend!

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
First let me thank you for your repeat business, Ms. Pam! Thank you for choosing us time and time again to spoil you with our newly renovated hot and fresh breakfast, caring staff and clean, well-appointed rooms. It is an honor to earn and keep your business when you come to the Wilmington area. Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Great Stay!"

5
01/09/2017

The staff here is very helpful and professional. The breakfast staff is especially helpful and courteous. I stay here every chance I can. The rooms are clean, and the amenities are great. I've never had a bad experience at this hotel. I look forward to coming back again!

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Wow! To hear you've stayed with us numerous times and never been disappointed is truly heartwarming. We are always striving to exceed your expectations. We realize there are numerous choices of hotels in the Wilmington area for your family and for you to choose us every time speaks volumes. Thank you for letting the Tripadvisor community know of your consistent "great stays" with us. We value your patronage and will continue to work hard to keep you satisfied and comfortable. Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"All around excellent"

5
29/08/2017

The staff was kind, the rooms were impecibly cleaned, the breakfast had a huge selection, the fitness center had above average equipment. The whole hotel was non-smoking. This hotel was the perfect balance between cost and quality.

"BW Leland"

5
28/08/2017

My husband and I stayed three nights at this location and were very satisfied with all levels of service. Personnel could not have been more attentive and cheerful! All were willing to go the extra mile if needed. Very clean and comfortable beds and pillows. Location of hotel is great for shopping, restaurants and close proximity to beaches. Anything you need is right outside their door.

"Very Chic"

5
27/08/2017

The atmosphere was very chic stylish and inviting. The rstaff was very friendly and helpful. Rooms were high profile and clean. The outdoor living area was nicely landscaped and accommodating. Plenty of seating and setup for dining. The breakfast bar was excellent!

"Another excellent stay"

5
26/08/2017

Another excellent stay at this location. Hotel is clean, rooms and beds comfortable, breakfast great. Always stay at this location when in the area. I would highly recommend this location to those who are traveling in this area.

"Most pleasant experience"

5
26/08/2017

Stayed here for a couple of days while house hunting. Staff is the most pleasant I have ever encountered. The lobby and breakfast areas are very impressive and welcoming. Room was large, comfortable and clean. I hope I have occasion to stay there again. I highly recommend this facility. It is convenient to downtown Wilmington and beaches as well.

"Beautiful inside and out"

5
22/08/2017

One of the cleanest and most efficient motels we have used. The breakfast was fantastic with a wide variety of items. Coffee available anytime. Rooms have Keurig coffee makers which is very convenient. Bed was comfortable and temperature control for room was convenient.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
We are so pleased you enjoyed your stay with us. The Keurig coffee makers in our guest rooms are always a big hit! Our recently updated breakfast has been winning over belly's too! Thank you for telling Tripadvisor users how much you enjoyed your stay with us! We hope to see you again the next time you are in the Wilmington area. Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Great stay!"

5
19/08/2017

I had to find an immediate place to stay after abruptly checking out of another hotel for, what I call, "the deal breaker" in series of hotel follies and unsanitary events. I had 2 independent & immediate recommendations for Best Western in Leland. Both parties gave high marks. I'm glad I pursued their suggestions and completed my stay in the area with BW (1 night). Their presentation and the pleasant attitudes of the staff let you know that they actually care about your business. I felt comfortable and assured that I would not have any negative sanitation issues; and I didn't. Best Western hit the mark of approval for me.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
I'm so glad we were able to be your saving grace after an unfortunate stay with a different hotel. We are a family owned and operated business in a small town so to hear you chose us on others' recommendations is extremely satisfying and lets us know we are doing something right! We truly care about and try to anticipate your needs and desires during a hotel stay even if it's only for 1 night. We hope to see you again on your next tip to the Wilmington area and we hope to be your 1st choice next time! Thank you for letting other travelers know that they can count on a "great stay" when they stay with us! Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"pricey"

3
09/08/2017

nice hotel just to pricey juice machine wasn't working for breakfast for the amount charged things should be in working order front desk clerks were very friendly and helpful. Pool to small for size of hotel

"Friendly staff, good breakfast"

4
08/08/2017

We enjoyed our stay! 4 stars only because we love to walk and the location is on a busy highway with no place to walk without getting in your car. Staff was extremely friendly and the hotel appeared extremely clean.

"Roger's review"

5
08/08/2017

Great place to stay and a great staff who treat you like real people. If you ever wonder what kind of breakfast they have don't worry, the breakfast was twice better than I even thought and the staff was great.

"Lovely overnight retreat for my daughter & me!"

5
06/08/2017

Attended a concert in Wilmington, NC on 8/4/17 with my teen daughter. All of the hotels in my price range (less than $200/night) near the concert venue had less than positive reviews. Also wanted a location that offered a "real" continental breakfast. Found this gem a bit off the beaten path. Room was clean, bed was super comfortable, and didn't hear neighbors at all! Staff was helpful. Excited to see lots of breakfast options and food was delicious! Worth the 20 min drive to Leland, NC!

"Simply the best!"

5
05/08/2017

This is the place to stay if you're going to be in the Leland area! Affordable and unbeatable--comfortable, spacious room with refrigerator, microwave, and Keurig; coffee and tea available in the lobby 24/7; amazing breakfast with everything from waffles (fruit compote topping available) to fresh scrambled eggs, bacon, sausage, omelet cups. Staff is very friendly and helpful. We stayed for 4 nights in a room on the first floor (as we requested), not far from the lobby and lounge, and we had no issues with noise. We will definitely stay there again when we are back in the area.

"Nice property, Nice people, Nice location"

5
31/07/2017

From the first person we met on staff to the last person we met, the smile and friendliness were over the top!! The location is great for those wanting to go to Wilmington. It's a 10 minute drive. Loved the Breakfast Buffet (Real Eggs). My home away from home when I'm in Leland!!!

"Racial profiling"

1
31/07/2017

I would give this Hotel a -1 if I could my stay was a Complete Disaster. I was accused of something I didn't do I was treated with the up most disrespect by employees at the front desk and managers. I am pregnant my Fiance and I was kicked out of the hotel in the middle of the night when I already paid for two night!! Employees at the front desk try to tell me my payment was Declined And I spoke to my bank, They informed me that 2 nights Was charge to my card and they try to run another transaction. So they Lied to me and wanted me to pay them more money just to get my belongings out the Room.They called the police and of course the police was very nice to me the officer's helped me get my things they advise me to take them to court for a civil matter. Last but not least they gave my information out to someone who was not authorized to my room. NEVER AGAIN OR WOULD I RECOMMEND ANYONE TO STAY at the Best Western in Leland North Carolina !!! Thanks to WALTER And his colleague -London Sharper

"Very Clean & centrally located"

5
31/07/2017

This was a really good place to stay in the Leland area. Very easy access to Wilmington, Wrightsville beach, South Port, Sunset beach. This was a great place for a 4 night stay as we explored several communities to relocate to. Affordable, clean, friendly staff and breakfast included,

"Very Clean Hotel with Great Staff!"

5
30/07/2017

We brought my cousin to stay with her I'll sister for a long weekend and were advised to stay at this hotel. Our immediate experience was excellent as we checked in late at night and the front desk staff couldn't have been nicer. Our room was comfortable and spacious and the entire hotel complex was immaculately clean. We were told about the pool, health club and reminded not to miss breakfast. The selection for breakfast was great and Eleanor anticipated our needs. We had a problem with our tv and they upgraded our room to a suite and offered to move our belongings. Should we ever be anywhere near this hotel, we'll be back!

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Wow, thank you for such a lovely review Ms. Jane. Thank you for allowing us to spoil you with a clean, comfortable stay and Southern Hospitallity! I'm glad Ms. Eleanor was able to fulfill your needs during your time at breakfast. We can't wait to see you again the next time you're in the Wilmington area. Thank you for your wonderful recommendation on Tripadvisor; that is the highest compliment we can receive! Best Wishes, Corey | Best Western Plus Westgate Inn & Suites | Leland, NC

"Excellent!!"

5
29/07/2017

This is one of the best "best westerns" we have stayed at. The location is very convenient to many attractions! The rooms are updated and very clean! Very nice pool and deck area! The staff is very friendly and helpful! The rooms are large and have mini fridges! The continental breakfast isn't bad. Highly recommended!

"Family trip to Wilmington"

4
24/07/2017

The location of this hotel allowed for easy access to attraction at Wilmington without having to deal with the city traffic and things like that. The hotel is very nice the staff is wonderful, i just wish they had a enclosed pool area so that it might be used when it is raining also wish the breakfast had a bit more variety of food but it was still a good complementary breakfast.

"Great Value and Service"

5
24/07/2017

The exceptional staff and the spacious and clean room made our stay wonderful! If you are visiting Wilmington and the surrounding area, this is a great place to stay. 10 minutes to downtown Wilmington and 25 to the beach!

"Great stay"

5
18/07/2017

We had a large group for a wedding & everyone loved the hotel. The staff was especially friendly & helpful. Zac, Jennifer & Mandi specifically were so much fun. Pool area was nice and so was the bar. I will definitely be staying with them again

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Y'all were so much fun! We loved having your crew! Thanks so much for telling the Tripadvisor community of your experience with us! We're glad everyone made it home safely and pleased to know you'll be back to see us the next time your in Leland. Thanks for allowing us to take care of your family and friends throughout all those amazing wedding activities y'all had planned! Downtown Shuttles and tours and beaches, oh my! -Your team at Best Western Plus Westgate Inn & Suites

"VERY Pleasant Surprise!"

5
17/07/2017

Needed an unplanned room for one night in the Wilmington, NC area. Using Trivago -> Booking.com, the BW Plus showed up, had great reviews and ratings, so I booked a room there. It was very nice. Additionally, I decided to upgrade to a suite and they had availability. Hotel has pool and hot tub/sauna, a bar, and complimentary breakfast in the AM. Very happy customer.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Wow! To hear that we went above and beyond your expectations is one of the best compliments we can get, so thank you so much! We are proud to offer upgraded amenities such as the heated pool & hot tub, lobby bar & lounge, and fresh hot breakfast while keeping our prices competitive in the Wilmington, NC market. We are so proud of our team and property and we genuinely appreciate your review for other Tripadvisor users. Please come back to see us on your next visit to Leland...planned or unplanned! -Your team at Best Western Plus Westgate Inn & Suites

"Claire's Wedding"

5
17/07/2017

What can I say, ya'll were terrific!. From the moment of check In the staff and GM went above and beyond to ensure that all the guests needs were met. We will definitely be back! Thank you for the attentiveness.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Y'all were the best group ever! We're all still talking about how much fun we had working and taking care of all your friends and family! Thanks for letting Tripadvisor users know that we treat our guests like family and work hard to meet and exceed your expectations. We can't wait to see you back on your next trip to Leland, NC! Someone plan another NC Wedding! -Your team at Best Western Plus Westgate Inn & Suites

"Great place to stay in the Leland, NC area"

5
16/07/2017

If you want to stay in a clean, comfortable hotel with a great staff, this is your place. My family and I have been staying there a couple times a year for the past several years and are never disappointed. The staff greets you like you're family and they jump to help when you have a request. It's clean and well maintained. We will be back!

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Thank you so much. We love having you every time you come! We are so proud and humbled to know that with so many options in the Wilmington area, you choose us again and again. Our team works continuously to keep our property fresh, clean, and well maintained. Our home is your home while your with us and we treat our guests like family! Southern Hospitality runs through our veins; thank you for letting Tripadvisor users know of your experience at our property. -Your team at Best Western Plus Westgate - Leland, NC

"Great experience "

5
16/07/2017

We stayed at this hotel this weekend and was a wonderful experience. Never been at A Best WesternPlus before. From check in friendly welcome. Never clean and accommodating rooms. Megan and Walter were very helpful and truly went out of there way to be sure all was to our standards. We'll stay here for sure again when visiting

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
There's a 1st time for everything and 'm glad we made your 1st Best Western Plus experience a "great" one! We want your stay to be perfect from check-in to check-out so thank you for pointing out our amazing team members, Megan and Walter who helped make that happen for you! Our entire staff wants to earn and keep your business; it is such a pleasure to know you'll be back when in the Wilmington area! Thank you for taking the time to review us on Tripadvisor. Your team at Best Western Plus Westgate Inn & Suites - Leland, NC

"Highly recommend"

5
13/07/2017

Great location. Lots of restaurants and stores nearby. Short drive to the local beaches. The beds were very comfortable. The pillows were nice and fluffy. The staff was very nice and attentive. I will definitely stay here again when I'm in town.

"best western leland north carolina"

5
12/07/2017

the Best Western was wonderful from the moment we walked in. the staff was friendly and helpful. the room was clean. The staff at the bar was great, the service, the bar food you couldn't ask for any better. The complimentary breakfast was real good fresh bacon, eggs and sausage plus cereal, fruit, yogurt,,something for everyone. We will definitely be back!!

"Five stars"

5
11/07/2017

This property was so comfortable and friendly. I truly enjoyed my stay here and would highly recommend it. The public areas as well as the room were clean and so comfortable. The staff was so helpful and kind. I will definitely stay there on my next visit to the coast!!

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Thanks for the 5 stars! We're so pleased to hear you'll be back with us on your next trip to Leland! The Wilmington area has so much to offer from a great downtown vibe to the beaches! Thank you for recommending us to Tripadvisor users as our staff works continuously to create and maintain a clean, comfortable and worry-free environment. Thank you for your patronage. Your team at Best Western Plus Westgate Inn & Suites

"Great stay"

5
10/07/2017

Great hotel in great location. The staff here are the best, really go all out for their guest. The pool is a great hang out area and so is the bar. Terrific breakfast as well with all the the fixings to boot.

"Trip to Leland, NC"

5
10/07/2017

Wonderful time and great service when needed. There wasn't anything to small that the staff wouldn't help you with. The room was wonderful, very roomy and clean.The hotel was well located for other amenities and shopping. There was nothing I didn't like about the room or the hotel. I would stay there again in a minute.

"My experience at best Western"

5
04/07/2017

My first time staying at best Western and it was overall a wonderful stay and great experience to return in the near future the cleanliness overall hospitality politeness and professional demeanor each and every employee distinguished made my stay very special the two women who worked for the breakfast early mornings get two thumbs up for me very very very polite efficient and overall clean

"Great place to stay."

5
01/07/2017

This Best Western is one of the best hotels I've stayed at. All employees were very nice throughout my entire stay. Had a very yummy breakfast in the morning complete with eggs, bacon, and sausage. 24/7 drinks in the lobby including coffee, juice, and tea. Would recommend to anyone staying in the area.

"A pleasant stay to a bad beginning"

4
01/07/2017

This property is far better than could be expected for the area. It is what one would want to find in a resort area in the mist of other fine hotels. Having to stay overnight in this area was not to have happened but the stay at this unit made it at least pleasant.

"Outstanding Hotel"

5
26/06/2017

Very pleasant experience. The rooms were extremely nice -- especially for the price. The staff was most helpful and pleasant. And the location of the hotel -- not too far from all the area beaches was certainly a big plus...

"Top Quality hotel!"

5
24/06/2017

We have stayed at this Best Western hotel on many occasions. We have never had one negative experience and have enjoyed all of ours stays. From the moment you walk in you were greeted with smiles from the front desk with a wonderful greeting. The rooms are immaculate and the morning breakfast is a nice treat. This hotel is run by an excellent staff from top to bottom. I would recommend this hotel to any traveler coming through the area.

"pleasure trip"

5
24/06/2017

Very comfortable and clean. The staff was very helpful and friendly. The only problem was only 1 person at checkout that caused a delay at checking in. Had to ring the bell for a bartender, they were understaffed when we checked in. Otherwise, great hotel and stay.

"Amazing stay"

5
23/06/2017

Awesome place to stay , staff was very friendly , rooms were amazing , breakfast was like a dining experience. I would stay here again and again , front counter employees were always willing to help with all needs . Thanks for the amazing stay

"Wonderful"

5
22/06/2017

The hotel was very clean!! The staff members were very friendly and helpful. The hotel staff was very informative of lots of things to do around the area. The staff had a list of things to do and place to see.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
We sincerely appreciate your review! Historic Downtown Wilmington and the Leland area both have an abundance of amazing activities, beaches, restaurants as well as great shopping. Thank you for noting how hard our housekeeping staff works on keeping our facilities clean and tidy for each guest. We are glad you chose us to take care of you and appreciate your business. We hope to see you back again soon. -Your team at Best Western Plus Westgate Inn & Suites

"Rate if room"

2
21/06/2017

I called and made a reservation for 2 queen bed room. I checed in thinking it was a certain price. The next morning I went to the front desk and was surprised to find out that it was $75 more than my initial reservation price that was quoted to me.

"Good, not great"

4
20/06/2017

Nice rooms but like most places, poor lighting. Need to convert the CFLs to LEDs. The breakfast is adequate but below average for this type place. Would be good if they left water in the room. I woke up at 2 thirsty and had to stand for 15 minutes while the vending machine downloaded and uploaded a bunch of stuff. Lost a dollar because of that,

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
I so wish we were "great" in your eyes! It is regrettable that we did not exceed your expectations. We try to offer the utmost quality & variation on our complimentary hot, fresh breakfast buffet. It's usually a big hit with our guests! Our state of the art vending machines did have an upgrade due and we timed them to do it in the middle of the night as to not run into the exact problem you experienced. Our guest service representatives would have gladly refunded your $1 if you brought this to our attention. It is my hope that you give us another chance to serve you in the future.

"Trip to Wilmington NC"

5
18/06/2017

The staff are very friendly and helpful. The room we had was very nice. The price was reasonable. The location was close to where I wanted to visit, yet far enough away that traffic congestion was avoided.

CGoodenBW, Public Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Thanks for visiting us on your trip to Wilmington and thanks for your review! Many guests find that our location is hard to beat! Leland, NC is close to Historic Downtown Wilmington and NC Beaches without those destination prices! We hope to see you back soon! -Best Western Plus Westgate Inn & Suites

"Good Hotel if in Leland NC"

4
18/06/2017

This is a comfortable hotel with good breakfast and hotel employees dedicated to a positive hotel experience. It is near Wilmington and not too far from Wrightsville Beach.The rooms were clean and the beds were comfortable

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
What can we do to get Great?! ;) Thanks for the review Mr. Robert. I'm glad you found our hot, fresh breakfast filling and our caring team members attentive to your needs! Leland is only a hop skip and jump away from all Brunswick County beaches as well as Wrightsville and Carolina Beach. We work hard to give you a memorable experience so please come back again and give us a chance to WOW you and earn those 5 stars! -Your team at Best Western Plus Westgate Inn & Suites

"Great Hotel and Staff"

5
12/06/2017

We stayed only one night but the hotel was clean and the staff friendly and helpful. We were traveling pulling a 44 foot fifth wheel and were unable to utilize the RV for overnight on this night. There was a great area for parking that was well lighted and easy to maneuver. The hot breakfast was excellant. They also have a beer and wine lounge with 3 TVs. Will stay there again on travels from Fl to home when necessary.

"Glamma"

5
11/06/2017

It's very serene after a busy work week in Wilmington. I work in Wilmington & commute from Cary, NC, so I like to stay over occasionally. The rate is high now that it's summer or I would stay a couple of days each week. They have Directv so I feel right at home. Breakfast is very good & Starbucks coffee in your room!!!

"Management was very nice even though we didn't like the room"

4
09/06/2017

I sent in a bad review on this hotel because it was so uncomfortable and the staff was not concerned about our concerns. Management contacted me after we left to another hotel and was quite nice. So even if you don't like the hard beds etc you can count on management to try to make it right for you. That to me is everything.

"Loved this hotel!!"

5
08/06/2017

Can't say enough good things about this hotel!!! So nice to see such friendly employees! Right from the smiles at the front desk to the breakfast attendant making sure everyone got a wonderful hot breakfast. Room was very clean, neat and comfortable. Would definitely recommend this hotel to anyone going to the Leland, NC area.

"fine value"

5
05/06/2017

outstanding service, good breakfast,pleasant atmosphere --other quests were very friendly. Good location with easy access to Wilmington/Leland NC. Plenty of free parking. Exercise room has good cardio and resistance equipment, no free weights.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Thank you for your review! We pride ourselves in offering top dollar amenities and conveniences at a great value for our you! Please come back to see us at Best Western Plus Westgate Inn & Suites on your next visit to the Wilmington area!

"GREAT Hotel!!"

5
05/06/2017

Could not have been happier with the hotel, the staff, and the room. Breakfast was great. Internet worked well. Nice pool area. Great staff very helpful Super convenient area!!! We really loved the suggestions on where to eat as well.

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Ahh, you enjoyed our free fiber wi-fi! That's nice of you to note as we do have the fastest available in our area to surf the net or stream movies! Thanks for letting Tripadvisor users know of our amazing location a few minutes from Downtown Wilmington with all the stores and restaurants you could want within walking distance! Come back to Leland anytime and see us! -Your hosts at Best Western Plus Westgate Inn & Suites

"West gate Leland"

4
04/06/2017

The location on the edge of town isn't that bad- just 30 mins to the beach, and is right next to other amenities. The trouble with an inaccurate bill at check out was handled professionally and timely. The staff was as excellent as the facility- top notch!

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Thanks for your review! My apologies for the billing issue but I'm glad our team corrected it swiftly. We truly value you as a guest and would love another opportunity to serve you! Thank you for choosing us and we hope to see you again!

"Pleasantly surprised"

1
31/05/2017

We unexpectedly required three night accommodations and called this location. Not only was their staff was pleasant, courteous and knowledgeable, we were afforded a money saving package. The room was updated and VERY clean. Would stay their again.

"The Best Ever!"

5
31/05/2017

My husband and I travel a lot and we enjoyed every aspect of our stay at this Best Western. The staff was so friendly. Our room along with entire hotel was pristine! Great Mexican restaurant close by!

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
"The Best Ever!" We'll take that! Thanks alot! Southern Hospitality runs deep around here, and we're always glad to see you and make your comfortable. There are several restaurants within walking distance but Mexican is always one of my favorites too! Y'all come back and see us next time you're in Leland, NC - Your team at Best Western Plus Westgate Inn & Suites

"Sad stay"

5
29/05/2017

We had to come to the Wilmington area for a funeral. We chose this hotel. Price, cleanliness, and location. The people working were friendly and helpful. We checked out the grounds and found it to be nice and clean. The pool area was nice. It was too cool out for swimming but stuck our feet in anyway. Hot tub too. The lounge area had a nice selection of wines and adult beverages. I would stay here again.

"Will stay again if in town"

5
27/05/2017

Hotel amenities are really good. The room was very clean and provided all the usual benefits of Best Western Plus. Staff is extremely helpful. Very quiet location with brightly lit corridors. Matteress was firm and we had very restful sleep.

"A pleasant stay"

4
25/05/2017

A clean, quiet hotel. Very pleasant front desk people. As the owner of an electric vehicle, the fact that there was no destination recharging ability was a major disappointment. It is a request that is only going to get larger. Also, the workout room was clean but very minimalist for a first rate hotel

"Surprisingly Great Place with Plenty of Amenities"

5
25/05/2017

Went for a soccer tournament close by and ended up being very surprised by this hotel. Front desk staff was very courteous, rooms were great, bar downstairs that serves beer and wine (had the sports games on). I judge my hotels based on the breakfast and it had everything you could ask for. Real eggs (not powdered), bacon, sausage, waffles, various bread, fresh fruit toppings for the waffles, yogurt, hard boiled eggs, cereals, juices, milk, tea and coffee. The breakfast area where you get your food was very congested because it was peak "wake-up" time but other than that an overall great stay. Even had a laundry facility where we washed the team's uniforms. Bring your own laundry supplies, but you can purchase soap at the front desk or there's a Walmart within walking distance (same side of the street) to grab anything you forgot. Kids loved the pool and hot tub. Pretty much used everything in this hotel. Parking wasn't an issue for peak season either.

"Business trip"

5
19/05/2017

This was the 2 wk in a row that I have stayed at this location very please with staff and the experience all together you are greater by front desk with a smile staff very friendly and all location was great rooms are nice and clean.

"Family issue"

5
16/05/2017

The room was clean and well maintained. The staff were professional and friendly.We were there for 3 days and never saw a frown. The front desk people were the best, especially Brenda and Vivian, both of whom resolved questions with ease and graciousness. Also the included breakfast (more than a continental) was very welcome .

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Thank you for your sweet review or our team members and property. We truly appreciate every guests and think of you all as family. Vivian and Brenda are the newest gems in our treasure box quickly & eagerly learning how we take care of our guests! I'm glad you enjoyed your hot breakfast with local farm-fresh eggs. Come back and see us on your next visit to the Wilmington area! - Your gracious hosts at Best Western Plus Westgate Inn & Suites

"Not pet friendly, but pet tolerant"

4
16/05/2017

We've stayed here a number of times because they allow pets, for a fee, in a limited set of rooms. The hotel is clean, the staff is friendly and the hotel is close to Wilmington, which is our usual destination. Would prefer if they kept track of frequent visitors and didn't charge for a returning pet or if they refunded the fee if the room shows no damage. Don't really have many options, though, in this area.

CGoodenBW, Public Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Thank you for your repeat business! I'm glad we have earned it and kept it! We love to meet & greet our guests pets when they come to visit. Our pets are our family! We do have a pet fee for the extra clean up procedures our staff have to carry out to get the room clean and fresh for the next guest & we do have 4 designated pet-friendly rooms, which may not seem like a lot but due to increasing allergies and other guests sensitivities we have to keep pet rooms somewhat limited. Thank you again and we can't wait to see you on your next visit!

"Overall ok."

3
16/05/2017

I think maybe the room we stayed in was overlooked with some of the cleaning. The sheets on the bed were clean. I was a housekeeper in a hotel and maybe I am a little picky but the vacuum wasn't ran and some hair was on the floor. I was never allowed to leave a room like that not would I want to for a guest. We traveled over 9 hours for a family emergency. The great thing that made our stay rate it a 3 was the breakfast. I usually leave a tip but I couldn't bring myself to do it for the housekeeper. I am truly sorry.

"Great Stay"

5
15/05/2017

Customer service was great. She made sure my stay was hassle free. Room was Great! Breakfast was great! Good was fresh and delicdelicious. Fresh eggs were a great touch! Would recommend this hotel. I will use this place again

CGoodenBW, Public Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Thanks for your Great Review! Sounds like we exceeded your expectations which is always our goal! We'll see you on your next trip to Leland, NC. Our locally raised farm-fresh eggs are amazingly tasty so thanks for noticing! Thanks for relaxing with us at Best Western Plus Westgate Inn & Suites!

"Very satisfied !!!"

5
15/05/2017

We were only in town overnight, but everyone was very friendly & professional. Overall hotel was clean and appealing. Would definitely stay again and recommend to friends. Hotel was close on proximity to our destination for the evening !

CGoodenBW, Guest Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Thanks for telling future guests of your quick but "satisfying" stay with us at Best Western Plus Westgate Inn & Suites! I'm guessing you destination was the 5 minute drive to Historic Downtown Wilmington, if so I hope you sank your teeth into some fresh and local seafood! Thanks again for recommending us to your friends and the world via Tripadvisor!

"Great stay!!!!!"

5
06/05/2017

The excellent service and accommodations with good pricing that's well worth staying outside of Wilmington and even better in someways staying in Wilmington I would recommend this hotel for any occasion business,family trip or even just friends traveling for a little fun

"Awesome Hotel"

5
05/05/2017

My family has been staying here twice a year the past few years and LOVE IT!! We can't wait for our next visit in August. The breakfast is alway wonder and my girls love the pool and hot tub. They hate to leave.

"Tried to check in early"

3
04/05/2017

The person Mandy at the front desk told us we would not be able to sit out by the pool until check in because we weren't checked in yet!!! She argued about everything, when I asked for the manager this Mandy said she was the manager!! When we did check in a different employee was on duty and he was very friendly and professional. The rest of the staff was great! The rooms are generous and clean. The bathroom is small. Breakfast was really good and a good variety to choose from.

"Bar/Lounge"

4
01/05/2017

At check-in Tom was very nice and helpful. He was able to give us exactly what we need. The bar/lounge was a wonderful surprise after a very long day traveling. Brenda was our hostess and she was a delight. She was not only bartender but cook as well. Our snacks were very tasty. Breakfast was just as expected. Only down side was the shower curtain it was moldy.

CGoodenBW, Public Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
Thank you for your review of our property. I'm glad Tom and Brenda were able to give you a great experience at check in and at Monk's Lounge. It's always nice to find unexpected refuge after a long day and I'm glad you found it with us. I hate to hear about your shower curtain and I'm sorry we overlooked that as we work hard to keep every room spotless. It has since been addressed with our staff and is currently at the top of our deep clean list. Thank you for bringing it to our attention. We hope that you'll give us another shot to WOW you on your next visit to the area. Thanks again!

"Best Place to stay in Leland"

5
26/04/2017

We highly recommend the Best Western Plus in Leland. Our stay was for 4 nights and we had a suite. We felt so comfortable it was like being home. Every employee we met was pleasant and accommodating. The place was immaculate. And the breakfast choices awesome. Definitely a good place to stay.

CGoodenBW, Public Relations Manager at Best Western Plus Westgate Inn & Suites, responded to this review
#Winning! Wow, thanks for your amazing review of our property in Leland, NC! We are nothing without our staff who bleed southern hospitality! For you to feel like home in ours is the best compliment we could receive. Thanks for noting for future guests how clean our team keeps our property and how well you were fed with our hot, fresh breakfast! Thank you for staying at the Best Western Plus Westgate Inn & Suites; we can't wait to see you back on your next visit to the Wilmington area!

"Outstanding"

4
18/04/2017

This place was very inviting, and looked great. Hotel staff was wonderful and eager to please. The only issues we had is the accessible room was not large enough for a wheel chair to move around with ease, but it was a room that was comfortable. And the AC just couldn't keep it as cool as we'd like it. And the door was hard to mange cause it would not stay open so we could get in and out with ease but we managed. We will be back. We really enjoyed our time here. Great place to stay.

"Excellent Hotel"

5
18/04/2017

We have stayed at the Best Western Plus Westgate Inn & Suites several times in the past year. This hotel is an excellent value and in one of the best locations in the area. The hotel is extremely well cared for and the rooms are spotless and very comfortable. Every staff member that we interacted with was friendly and cheerfully helpful. We will continue to book this hotel in the future when we are travelling to the area.

"Excellent Hotel"

5
17/04/2017

We stay at this hotel all the time as it is excellent and top notch. We will continue to stay here any time we visit the Wilmington or Leland NC areas. The rooms are always in great shape with plush amenities and the staff is excellent.

"Excellent"

5
17/04/2017

My husband and I were visiting the Wilmington area for a possible place to relocate from NJ. The Best Western was perfect as it was so close to Brunswick Forest which we really love. Thank You for a terrific stay.

"Spring Break with Family"

5
16/04/2017

From booking my reservation to check out, the staff went above and beyond. It almost felt like we were staying with family instead of at a hotel. Fabulous staff, clean rooms, excellent breakfast. We will definitely stay here in the future.

"Fantastic place to stay!"

5
13/04/2017

As we drove up, I was impressed with how nice this hotel looks. Inside the lobby was just as impressive. Staff at front desk was SO friendly and helpful, both at check-in and check-out. I was told that the hotel is 7 years old, but it looks brand new. Room was extremely nice and spacious. Everything worked fine. TV even includes a DVR. Breakfast was very nice with lots of choices, including really good scrambled eggs. And, Wilmington is just over the bridge about 10 to 15 minutes away. I certainly recommend this hotel.

"Pet friendly - not friendly"

1
12/04/2017

Pet friendly room had bad odor (fabreeze spray didn't help). Stains on dark carpet proved low quality cleanliness. Several gnats were flying around. Options limited to 4 pet rooms which were booked. Room is located near exit - smokers made it unpleasant.

"Great!"

5
11/04/2017

Topnotch in all respects! From attentiveness of staff to exceptional breakfast we were impressed. The motel was eight years old but appeared to be newly built. Also, the room price was well below the price we paid for less impressive sites.

"If You Must Stay With Best Western, Stay Here!!! 5 Stars"

5
11/04/2017

Upon checking in, you enter a beautiful decorated and designed room. It gives the feel of real luxury. On your right you'll be genuinely greeted as if you've stayed with them before. Once you enter your room, you may not want to leave. It is refreshing! The beds are very comfy, bathroom very clean. Everyone was friendly! Our service dog was treated with love. I would recommend this hotel to family and friends. It is worth the drive to Wilmington and back. Leland has lots of restaurants and stores, this hotel is a nice break away from it all. It's a wonderful place to digress. The breakfast not only was presented well, it tasted fantastic as well. The up keep of this hotel makes it look new. If you are going to spend your money, why not get your monies worth?

"Excellent stay"

5
10/04/2017

Hotel was great and better than I expected. We were there for a baseball tournament and everyone was very nice. It was great to be able to gather in lobby area and spend time with each other. The boys had a great time.

"Excellent place to stay."

5
10/04/2017

Hotel is very very clean. Staff is excellent, especially Mandi at the front desk and April who is very sweet and did a fantastic job cleaning our room. It's the only place to stay in Leland, North Carolina!

"Clean Rooms"

5
21/11/2016

The Hotel staff are very friendly, checkin was fast and easy, the hotel and rooms are clean and comfortable. We will definitely stay here again and would recommend this hotel for business or personal stay.

"Great accommodations"

5
18/11/2016

Rooms are spacious and comfortable. Staff is professional and friendly -- they make you feel very welcome and are very accommodating. The cleanliness of this hotel really stands out -- there is always someone busy cleaning and buffing. Room and bath were immaculate. That's a MAJOR plus in our book.

"Great experience here"

5
06/11/2016

Needed a room for one night while attending a family party and preferred to avoid the traffic in Wilmington. Best Western Plus was an excellent choice. Room was clean and well stocked with necessities and, as requested, they placed us near the elevator so that my elderly mother wouldn't have to do a lot of walking. The staff was wonderful and everyone I encountered was friendly, helpful, and acted as if it was a pleasure to serve us. Hotel is convenient to several restaurants and stores and easily accessed from Hwy 17. Will definitely stay here again.

"Pleasant and comfortable stay"

5
04/11/2016

Facility appeared to be recently constructed, having a clean, fresh look. Room and bed were comfortable and quiet. Staff pleasant and helpful. Excellent breakfast offering choice of eggs, bacon/sausage, breads, fruits, yogurts, cereals, juices, coffees. Great location. Would definitely choose to stay here again.

"Great getaway!"

5
02/11/2016

We thoroughly enjoyed our stay at this Best Western Plus. The room was wonderful and spacious. The bed rated very high on the comfort scale! (Which is very important to us "elders". lol!) The staff was absolutely courteous and pleasant. We will definitely plan to stay here again when in the area.

"Hotel is not excellent anymore"

3
31/10/2016

Hotel no longer kept up. Disappointed in our stay this time. We stayed in a pet friendly room which was not clean like our last visit. A $20 additional per day fee should mean what they say it does. Our room was not that clean.

"Overnight Visit"

5
30/10/2016

Made a quick overnight trip to Leland to attend a funeral of a buddy, last minute trip. Best Western had a good rating here on TA so I telephoned while on our way to see if a room was available, young lady on phone and the gentleman that checked us in were helpful and efficient. Nice visit, clean and attractive, good breakfast, quiet PTAC unit kept room cool, loved the mattress, probably the best sleeping motel mattress I remember.

"Best Western, Leland"

5
28/10/2016

An excellent location and supported by a friendly and professional staff. The desk staff, housekeeping and breakfast crew were prime examples of southern hospitality.We have stayed at this facility several times and always look forward to returning.

"Awesome Stay"

5
28/10/2016

We had traveled all night only to find every hotel booked because of Hurricane Matthew. Pulled in here and were so grateful for the room. Delighted to find that the room was clean and so wonderful. Would definitely stay again.

"Worth the trip"

5
26/10/2016

This hotel is consistently enjoyable to use when I travel to the area. They are clean, professional, and provide an excellent service. I travel to the Leland area a few times a year, and I will use their facilities again when traveling to the area.

"A Good Rerun!"

5
26/10/2016

I have stayed at this property on numerous occasions, and they are consistently enjoyable to stay with. The property is clean,and the staff is excellent and professional. They genuinely care about their guests.

"Best place and value when visiting Wilmington NC"

5
25/10/2016

This Best Western is the preferred hotel for us when visiting Wilmington. We have stayed here on several occasions and have never been disappointed. IT IS VERY WELL MAINTAINED AND VERY CLEAN. The service is exceptional from arrival to departure. The rooms are bright and inviting. The staff is friendly and very accommodating. You will not be disappointed if you choose this location!

"Welcome Home"

5
24/10/2016

this Best Western is a wonderful place to stay. The hotel is fairly new, very clean, wonderful staff and convenient to all in the Wilmington area. We were down for our 2nd trip to house hunt for retirement in the area. BW was a perfect base to operate from. We will be back. Also, on a precious trip we were able to have our dog with us here.

"Better than Expected"

4
20/10/2016

Usually when I hear the words Best Western I think cheap and nasty. This hotel is neither, if you want to stay at a clean and fair price for the area then this is it. Breakfast was enjoyable, I don't like powered eggs but these were edible. The other breakfast items were fine and will fill you up.

"Clean and Peaceful"

5
19/10/2016

This hotel is very clean and peaceful. I was on an emergency trip. I needed a quiet place to get some much needed rest. It is in a great location. The staff are very professinal and helpful. Awesome breakfast too!

"ABOVE AND BEYOND"

5
19/10/2016

The staff was on their game. They excelled in all areas from the front desk, food service, housekeeping and janitorial. Always one step ahead of patrons. In a world where we no longer see customer service, others can take a lesson from this staff. Even while dealing with Hurricane Matthew everyone and everything was above par. Accommodations and food were good quality.

"Excellent hotel"

5
18/10/2016

This is the second time I have stayed at this hotel and each time I stayed for multiple nights (5 nights this last time). Just like my experience several years before, it was an excellent experience. The hotel is clean and comfortable, the staff is excellent. Helpful and very nice. Before I had even checked into the hotel, my aunt called the hotel trying to reach me because she was stranded at the airport. Although the hotel couldn't give her any information about me, they did look up my cell phone number and call me personally to tell me my aunt was stranded at the airport. If they wouldn't have done that, I wouldn't have known she was there stranded without a ride. We were able to pick her up without delay.That was going above and beyond in my opinion. Other hotels might have left me a message when I checked in, or maybe not. But I doubt any other hotel staff would have called me to give me a message before I had even checked in.

"Clean Comfortable Room"

5
12/10/2016

We were without power in our home here in Leland, NC. We checked in at this Best Western. It was great like a vacation 5 minutes from home. We will recommend this to our out of town friends. The price was average. The room and service was excellent.

"Happy Guest"

5
11/10/2016

My stay was not planned. Hurricane Matthew came during my vacation..The hotel was clean and comfortable. I cannot say enough about the efficient, patient and friendly staff. They made life easier during a hectic time.

"Best of the Best"

5
10/10/2016

A trying time during hurricane Matthew. BW couldn't have done anything more for those staying at the hotel. Fresh water and flashlights when the power went out, The GM, Zak, brought in Dinner meals from a local restaurant for those who wanted to purchase a dinner as well as for children. A smiling staff all wanted to make us comfortable. I would not hesitate to stay at a Best Western if all locations treat us as this one did. What a great experience!

"First class"

5
08/10/2016

Real clean room excellent staff who care close to beaches and a good price to match Lots of small restauraunts close by. And if you spends more than one night check out oak island beach. It is magnificent

"Satisfied"

5
08/10/2016

We were treated with great enthusiasm by the front desk employees. They were very kind, helpful. We noticed that everyone that walked into the hotel lobby were treated the same. The staff were genuinely nice people who enjoyed their job. The breakfast was appetizing and provided a variety of food items each morning along with very polite and helpful staff. The hotel looks fabulous and we were pleased with our room (clean with thick wash clothes and towels) and room service. We enjoyed our stay.

"Business Trip-Real Estate Search"

5
07/10/2016

This hotel provided a very clean room, reasonably priced, convenient to many locations, congenial, pleasant and cheerful staff, good breakfast. We were here for a Real Estate search. Each afternoon upon our return, the room was cleaned, tidied up in an orderly fashion and ready for us to relax. Need I say more? I don't think so.

"Great hotel"

5
07/10/2016

Greatest staff we have ever met at a hotel. Loved the lobby and room was great. Great experience staying here.Would stay here again. I would also tell friends and family to stay here!! Everyone that worked here were so happy and so helpful. 24 hours a day!!!

"We stayed at this great place"

5
04/10/2016

Breakfast was great and very varied. The room had a nice mini-kitchen with sink, refrigerator, microwave and Keurig coffeemaker with 4 coffee pods. The bed and pliiow were comfortable. And everything was very clean.

"Good quality hotel"

5
30/09/2016

Good standard modern Best Western . All the amenities you would need including hard and soft pillows , 24 hours available coffee with shots . Super king beds .Five minute walk to Walmart and Applebees (10% discount on meals if staying at BWH )

"An Epic Stay"

5
30/09/2016

I have to come to leland due to business, which takes Me away from home. Out of all the hotels in the area, I've not found a better one than Best Western Plus. They really go out of their way to make you feel welcome and comfortable. The service is amazing and the rooms are down right impeccable. I wouldn't waste My time with anywhere else after staying here.

"Good Hotel bad checkin"

4
30/09/2016

2 night stay Wed-Thurs. Had to wait almost 4 hours to get checked in, practically had to beg for them to give us a price for a room and get checked in. I tried checking in 4 different times between 1:50pm - 4:30pm was told every time to call back or come back later. Finally the assistant manager gave us a quote around 5pm after me and my fiancé informed the staff we were not going to wait any longer and had been trying to get a room for almost 5 hours on a Wednesday night! Everything other than check in was good. Will not be returning :( due to the lack of organization at check in. Thank goodness it was not a busy time of the year or we might not have had anywhere to stay overnight.

"Very Nice Hotel! Highly Recommend"

5
28/09/2016

We had a great experience! My wife and I were in town to run a race at Brunswick Forest. The hotel is super nice inside and out. We were very impressed with the size of the room and the breakfast spread. We are already planning to go back with the family.

"Great stay any time!"

5
27/09/2016

Be sure to book Best Western in Leland, NC. This is one of the best managed hotels ever - front desk staff is courteous & professional & exudes Southern Hospitality. Housekeeping staff is meticulous & accommodating always. Lots to chose from for Breakfast!

"Make this a BEST in Best Western Hotels"

5
25/09/2016

This is the best place we've stayed as we continue on our two month trip up the east coast of this great country of ours! Start with Mandi...guest services agent...what a friendly and most helpful young lady. She's just starting her career in hotel management and this is a professional who will go places in her career field. And now for the hotel...most attractive as you drive up and the lobby is equally as great. I've included a number of pictures which will show you all you need know. The breakfast area and the food available is super. The cleanliness of the whole place is number one. Our king size suite was most attractive and we had plenty of room to spread everything out. We would stay here again in a heartbeat.

"Always a great stay!"

5
21/09/2016

This was our fourth stay at this hotel over the last 4 months. The rooms are large and very clean the breakfasts are excellent and the staff is always welcoming. During this last visit we went out for a bike ride and left the do not disturb tag in the door because we wanted to come back and shower before the room was cleaned. We never took the tag out until lunchtime expecting our room not to be cleaned that day as most hotels require you to remove the tag before 11 a.m. however when we came back late that night the room had been cleaned. They always seem to go over and above.

"Nicest room for the price"

5
18/09/2016

This is really a very nice, clean motel. The room was a king size suite for a really good price. It included a Keurig coffee maker, microwave, refrigerator and safe. The grounds look new as does the exterior. It is in walking distance of a few stores and restaurants.

"great clean hotel"

5
18/09/2016

This place fit all my needs except I called about a pet policy and said it would be 20.00 more and when I checked in they indicated cats were NOT allowed. It was late so I had to check in and leave my cats in the car. All in all the room was immaculate, bathroom was somewhat outdated but very, very clean. The bed was very comfortable, the parking was easy access to enter the building, the breakfast was standard but very very good....

"A one night stay near Wilmington"

4
18/09/2016

The hotel is not far from Wilmington, we had a king-size bed with large floor space, a microwave and a safe for valuables which was good. The breakfast was lovely even as a buffet and I would recommend to you all come down here and stay .It also has a Walmart and lots of eateries around within 5 minute walk.

"Business & Pleasure"

4
17/09/2016

We took a business trip & combined it with our anniversary and had a splendid time doing both. We will recommend this hotel to anyone else that is looking for a nice get-away stay in the Wilmington area of North Carolina.

"Very nice!"

5
16/09/2016

This was a really nice place to stay. The staff was very friendly and helpful. The room was clean and comfortable, and the breakfast was a deluxe continental. The selection of breakfast foods was very good -- one of the best we've experienced. We would definitely stay here again!

"Are you hungry? Well if you leave here hungry....it's your own fault!"

5
16/09/2016

Wow! From made to order egg muffins to bite sized mini waffles. This best western has you completely covered!!! I swear I'd come back for the breakfast alone. But the front desk associate jennifer, and two Hispanic breakfast lady's were perfect!!!

"Great Place!"

5
15/09/2016

Great location. Beautiful property. Tremendous staff. Rooms are spacious and well decorated. Good selection of TV channels. Excellent breakfast. Very fast internet speed. Nothing negative to say about this hotel. I will definitely stay here again. I highly recommend this hotel. You can't go wrong.

"Very nice hotel"

5
15/09/2016

All the staff we came into contact with were friendly. We had a nice spacious room. The kitchenette was nice and user friendly. We really enjoyed the swimming pool and the hot tub. The hotel was located in a good area especially since I we were running in the Holden Beach Half Marathon and 5k races.

"Enjoyable, Comfortable Stay"

5
10/09/2016

My wife and I have now stayed at the Best Western in Leland, NC about 5 times. It is always a pleasant experience. I have nothing but good to say about the facility and the entire staff. There are several eateries nearby.

"Awesome"

5
09/09/2016

We planned on staying for 4 nights in Leland and looked on line and found Best Western. Made and confirmed without any hassles. We had to travel 2 1/2 days to get there and arrived earlier than check in time. We were greeted with smiles informing us we were too early(10am) but offered to let us wait by the pool, enjoy a cup of coffee or would we like to leave and come back. We opted for venturing out and the two ladies at the front desk gave us tons of information. We left and got back and were again greeted with smiles and were checked in right away. Everything from the delicious warm breakfasts, comfortable and very clean room, pool,grounds were awesome. Each day we were greeted with smiles from the whole staff and made us feel like we were at home. We also had to spend 4 nights going to and from Leland and those places should take lessons from Best Western. We will definitely be back here next time we come down.

"Great hotel"

5
08/09/2016

It's a nice hotel/ staff is very friendly and accommodating. Free Breakfast - lots to choose from. Lounge also in hotel. Pool is nice and clean. Also table to sit outside to enjoy the fresh air. Rooms were nice; direct TV; close to a few stores and Restaurants. Wilmington is about 1/2 hr away. Traveling to Myrtle Beach airport is about 1 1/2 hours.

"BW Plus. Leland, NC"

4
07/09/2016

Nice clean room and bath. Friendly, helpful reception staff. Very good hot breakfast included. Have stayed here multiple times and will keep returning to this hotel in the future. Business office available to use. Small but nice outdoor swimming pool. Newer hotel.

"Our Fur Baby Loves this Place"

5
06/09/2016

We have stayed at this property perhaps six times over the last year as we've spent time looking for and visiting as our retirement home is being built. Our home in Leland is nearly complete but we feel we'll want to stop in to say hello to the awesome front desk staff. Our Westie is so comfortable there and she is always welcomed by the staff. Everyone is so helpful and accommodating, the rooms are always clean and comfortable.

"Good customer service, but hotel has room for improvement"

2
06/09/2016

We stayed at this hotel since it was recommended by the bride and groom. However, we were able to get a better price then the wedding rate on the Best Western website directly. Check in was easy and our king mini suite was clean. There was a strange odor in the room and the room was very hot. We immediately turned the AC down to a lower temperature. I was able to get on the wifi, but it kept dropping me and asking me to login over and over again. The complimentary breakfast was good and had the ability to make fresh waffles. The bed and pillows were uncomfortably hard and we woke up more tired then when we went to bed. Lastly, on our second night the AC completely stopped working and the front desk was able to let us move to another room for sleeping. The staff was very accommodating and was the best part of this hotel. But in the end we would not stay here again.

"Front desk outstanding"

5
04/09/2016

We stayed here 4 nights looking at property. Mandy at the front desk stood out because of her effort to provide a delightful stay. She, with her southern charm and pearls :), class and professionalism, personally helped us with our refrigerator and answered many questions about the area throughout our stay. What a perfect staff member to have at the front desk. And her co-worker during the day-sorry not to remember her name...was also very helpful, we appreciate all they did to make us feel at home at the end of each long day . A welcome surprise and would recommend highly. Our room was nice and clean and comfortable and the breakfast was good with a variety of choices. And again, the breakfast staff worked so hard...yes, we would definitely return.

"Great value - Great Stay"

5
04/09/2016

We were booked for one night stay at the BW Plus Westgate & Suites Arrived a little later in the day than planned. We were happy to see many eateries, stores located closely to the hotel. The hotel was a breath of breath air to see managers pride in the cleanliness of the front end which continues Into guest rooms. We are travelling with our fur children, our pet friendly room was perfect. No odors, visible signs of previous pets in room. While Hurricane Hermine had her way with the outdoors, it became obvious to us we needed one more night. The front end staff helped us rearrange all our next lodgings. The room was very comfortable, and clean. King bed, with cozy crisp bedding. Furniture, large flat screen tv. Bathroom had a large walk in shower with great water pressure and a nice shower head. Quiet, thicker walls - didn't hear a peep from anywhere.

"Last vacation before school 2016"

5
22/08/2016

We recently stayed & enjoyed a great room with an amazing breakfast all with exceptional staff members able to assist in any way possible. The Internet works just fine over all places within the facility, I used a latop & 3 devices with no issues, Walmart is right behind the location for any of your needs with many amazing restaurants, We would love to come back again sometime mabe for a Battleship NC visit

"Best Western - Professional Staff and Clean Hotel"

5
21/08/2016

Very clean hotel. Staff is always pleasant and helpful each time I stay, which is once a month at least. I could stay in a more convenient location, but I choose this hotel due to the staff and cleanliness of the hotel.

"Excellent hotel"

5
20/08/2016

I've stayed at several hotels this summer and this one is a stand out. The staff, especially Mindi, was gracious and friendly. The hotel was in excellent condition in regads to cleanliness. There was always someone cleaning on the grounds. Their breakfast was made fresh and had an excellent selection of items. I would stay here again.

"Great hotel, friendly Staff."

5
20/08/2016

Stayed here with family and friends on our way further south. Clean, quiet, comfortable. Mandi at the front desk was super nice and helped straighten out all my reservations to get everyone in their rooms. We all enjoyed the pool area for hours and their breakfast is always very good. Will be stopping here again next year for sure.

"Great hotel in Wilmington NC area"

5
18/08/2016

My wife and I spent 6 nights here from Sun. 8/7 to Sat., 8/13. The entire staff at the hotel were friendly, professional, helpful, and pleasent to deal with. Had no bad experience with any. The room was outstanding. A large room with a true king size bed. It was clean and well attended to, and furnished very nicely. The bathroom and all the fixtures were always clean and fresh. The breakfast buffet was very nicely done with the usual foods available. The food was hot and the coffee was exceptionally good. The buffet staff were very helpful and always made certain none of the selections were empty. This is a great hotel in a very convenient location just south of Wilmington. I will stay here again in future trips.

"Can't give anything less than Excellant"

5
17/08/2016

Excellent service , for housekeeping,, desk service and and special service. Service man was called to check if mini-refrigerator was working properly. He was up in 10 minutes, checked out the refrigerator and advised it was working properly.

"Fantastic People & Service"

5
17/08/2016

My trip to NC was an unfortunate one revolving around my mother's poor health. Through the entire stay the staff were more than willing to help in whatever way they could. Their cheery attitudes made our unfortunate visit a much happier experience. The hotel was incredibly clean and the rooms were spacious with great AC units (thank god; it was hot!). This hotel is great if you want to avoid the insane tourist rush on the ocean side of wilmington.

"New hotel family friendly"

5
16/08/2016

I loved this hotel very clean,hot breakfast and kind and courtesy staff. We were in Wilmington and hade to make last minute reservation due to mix up at another hotel. Kara was so helpful and got us in. Most activities are in Wilmington but i still recommend,there's Ealmart,dollar tree,McDonalds,chinese,mexican,barbecue,grocery Harris Teeter all close by.

"Wonderful stay"

5
15/08/2016

This hotel has the best staff of any I 've stayed in. Mandy, Carin, and all of the others were knowledgeable and helpful. The breakfast staff made sure everything was fresh and replenished as needed. I will stay here again.

"Brunswick"

5
15/08/2016

The rooms were very clean. The location is very good: minutes from Cape Fear Golf Club (excellent course!), across the street from a Walmart, and the hotel staff is wonderful. Close proximity to many restaurants and beautiful property available to purchase at Brunswick Forest. Recommend Bessie Burgers, Pizzettas, and the Joyce. You cannot go wrong!

"Our week at the Beach"

5
13/08/2016

Mandy plus all of your other staff were exceptionally helpful, friendly, & courteous making our week stay at your Best Western great! We really enjoyed your outside pool & hot tub & patio area. I would highly recommend your place to family & friends!

"Friendly service "

5
13/08/2016

Very welcoming and polite. Enjoyed our stay. Clean. Is very close to Walmart, highly convenient. We only stayed for one night but loved it. Stayed in King suit, kinda spacious. Pet friendly. Pool was not very big though. Bar only serves beer and wine, was under the impression they had more, main reason we picked it. Just went to Applebee's to drinks.

"Mini summer break"

5
13/08/2016

Had a wonderful mini getaway with my children. The hotel staff was very courteous and the accommodations were clean and modern. There are lots of amenities on site and the hotel is conveniently located next to several restaurants and shopping centers.

"Rude behavior "

4
11/08/2016

Have been staying at the best western every week for several months now on business . The hotel is great and I have really enjoyed my stay , until now ! . The hotel is in the process of upgrading it's cable service . The service technicians involved in this upgrade are very rude individuals . We are out here working nights . I had just got in at 6am had breakfast before going to bed . It was 8am before I had gotten to sleep . I had been asleep about 3 hours before these techs working on the cable TV decided to bang on doors and nearly force their way into each of the rooms yelling to the top of their lungs . I found it very odd that this hotel would permit such rude behavior . So now I'm having to go to work tonight and work all night on three hours sleep because i am having to wait on these rude technicians to do there job . I give the hotel four stars but today just one !

"Above and beyond the norm!"

5
06/08/2016

I highly recommend the Best Western in Leland because the staff are EXTREMELY courteous, pleasant, friendly, and helpful. The accommodations are just what you need ... nice little "kitchenette", well-equipped bathroom, and the room has plenty of space for work desk and lounging chair. Temperature control was prompt and effective. Bedding clean and comfortable. Fitness center great for away-from-home workout. Can't think of a negative comment!

"You can't go wrong"

5
04/08/2016

Pleasant and helpful staff, clean rooms and a good price. We stayed for 3 nights and were never dissatisfied. Would have been nice if they had a restaurant but there are a number of franchise places nearby so it wasn't a big issue. Breakfast is free and has a nice combination of hot and cold.

"Nice place, best breakfast!"

5
31/07/2016

This is a very nice hotel, probably the nicest Best Western I've ever seen. The pool was relaxing, the rooms were comfortable. The number one thing that really stands out about this hotel was the breakfast. Best free breakfast I've ever had, and they had 2 or 3 ladies working it, keeping it stocked, and cleaning up after people as they left. This reminded me more of a restaurant than a hotel, and the fact that it was free is wonderful. The only negative thing I noticed was that most hotels don't charge more for two queen beds than they do for a king; just more for suites. This hotel charged about $30 more for two queens than they do for King. If however your lucky enough to get the gentleman I got at the counter, you won't have any problem. He gave us a free upgrade to a King room with a pullout sofa. Very nice staff!

"Quiet, big rooms, nice staff"

4
30/07/2016

About 10 minutes drive to Wilmington. 5-10 minute walk to Walmart and restaurants. Big rooms with microwave, fridge and sink. Bar. Hot and cold breakfast choices. Quiet rooms. Friendly, pleasant staff. Plus the excitement of a basking alligator in the morning on the far side of the pond on the side road to Walmart, and a notice warning of penalties for intentionally feeding it.

"Best accommodations in Leland!"

5
28/07/2016

Friendly, professional staff, well-maintained and clean facility, good breakfast bar and coffee. Near good restaurants. Only 20-30 minutes from most area beaches. Even closer to downtown Wilmington and the riverfront attractions. Pet friendly too!

"GLA655"

5
27/07/2016

Great hotel, has everything a business or leisure traveler would need. Location is good it's right off highway. Which it was a a little closer to the beach. The other Best Western near Carolina Beach didn't have as good rating so this was the best within the 25 mile area I needed to be.

"Long Weekend Getaway"

5
26/07/2016

Me and my husband wanted to get away for a long weekend with no real agenda. We found this location to be right in the middle of alot of points of interests and beaches. There were plenty of places to eat and the breakfast at the hotel was exceptional and the hotel was very clean, the staff very helpful and nice.

"Great Stay!"

5
25/07/2016

This is our second time staying here. Both stays were excellent. Great rooms, great breakfast, unbelievable service by the staff. Just fantastic. Coming back here next year for our vacation. If you have any needs whatsoever, their staff is extremely responsive. My special thanks to Mandi and Jennifer.

"Nice pit stop"

5
20/07/2016

We needed a place to stay for the night on our way to Southport, and found this place right off the main highway. staff is very nice and the places seems newish and updated. I'd highly recommend anyone who is in the area to stay here if you ever need a place to stay the night. Thank you.

"Excellent!"

5
20/07/2016

This was an unexpected, last minute stay when our original hotel had an overbooking issue and we had to find a hotel at 6 pm on our arrival day. Elizabeth, the young woman at the front desk, could not have been nicer when I called - she confirmed room availability (3 left!) and even blocked a room she thought would suit our needs. Rate was very good AAA rate - often difficult to find last minute. Every staff member we encountered could not have been more helpful, kind and always with a smile. The room was not exactly 5 star, but it was very good - cleaning could have been a bit better but I am very particular: doors and door trim could use a washing etc. but it was still clean. Breakfast was good and again, the breakfast staff very nice. So while the room was definitely in good shape, TV worked well, towels were plentiful and plush...the room was 4 stars...but the overall hotel deserves 5 stars. Will definitely stay here again when in the area. Thanks for a great stay!

"Great stay"

4
20/07/2016

Enjoyed our over its stay Mandi made our check in very easier She is an excellent person to have greeting people upon arrival hotel rooms clean beds comfortable and a very good breakfast buffet would stay here again if we are in the area

"Nice Facility and great staff"

4
15/07/2016

Nice clean and well appointed rooms, very professional, helpful and courteous staff, especially Mandi at the front desk who is top notch. Enjoyed a good breakfast.each morning which opens about 6:30 and runs to 10:00AM. Hotel is convenient to major highways.

"Great experience at this Best Western"

5
15/07/2016

I am not a fan of Best Western hotels domestically but this Best Western is wonderful! The rooms were clean and well stocked. The service including front desk, breakfast, and housekeeping were all great. Mandi has to be the friendliest and most helpful front desk person ever!! The location is convenient to everything in Leland. Very pleasant stay!

"A Great Experience"

5
14/07/2016

Front desk was very helpful upon check in but did not offer to help bring luggage up to room and bring linens, Should have additional staff to do this.Housekeeping forgot a couple of items on our request sheet upon cleaning room. Loved the hotel and the room. The room was extremely comfortable. Will definitely stay here again. Breakfast was great. I would recommend this hotel to stay at in this area.

"GREAT hotel!!"

5
13/07/2016

A great place to stay in the Wilmington area! The hotel and the surrounding stores and restaurants are all quite new, clean fresh. Convenient to highways and the beach. Nice breakfast buffet that is included in the rate.

"We were impressed by all the agents in the front desk"

4
11/07/2016

I would stay in this hotel again, the agents in the front desk were extremely helpful, the breakfast was well presented and all fresh the rooms are a very nice size For Leland I thought the price was a little high but what make it ok was the breakfast..

"Softball Team stay"

5
10/07/2016

Great! This was a good experience although the staff felt as if they had to question all that the kids were doing (we had at least 6 adults present) they felt the kids were going to "knock holes in the walls" however the team of 10 stayed in their hotel at 600.00 for the stay-- hmmm-- 6000.00$ and they still worry about damage

"Vacation location"

5
08/07/2016

Great location just outside of Wilmington and near several beaches in a short drive. Hotel is well equipped, clean and breakfast bar is well done. Staff was very professional and friendly. First stay and it was a great choice. Will return to this hotel for next stay in Leland.

"Wonderful people...spotless accommodations.....great breakfast."

5
05/07/2016

The people at this Best Western treat you like family. The hotel was immaculate. The gentleman who was preparing the food in the morning seemed to really care about his job and the result was a really tasty breakfast. The scrambled eggs were nice and fluffy...the bacon..crisp....and the breakfast sausage very tasty. My family and I really enjoyed our breakfast on the patio by the pool. I am a fussy old Citadel graduate and I don't give out compliments very often. If you are in the Wilmington, NC area.....this is a great place to stay.

"Stay"

5
04/07/2016

This was a great place to stay. Every thing was extremely clean and we wanted tor nothing. Even the front desk person went out of her way to help find places for us to see when we were not at the state ball game. This was a big help.

"Always check your linens!"

4
04/07/2016

Over all, the stay was exceptional. The staff was friendly, clean environment, breakfast was delicious and the pool and jacuzzi was very relaxing. I understand in any business somethings get over looked and mistakes do happen. I'm not complaining, just sharing my observation. I have included the pictures of what may look like mold stains on two of the pillow cases.

"Nice Hotel!"

5
30/06/2016

We have stayed here many times usually with our dog. It's very accommodating! Nice & clean with a good & varied breakfast! Great staff and location. Starbucks is up the street at Harris Teeter & Walmart is next door! Highly recommend!

"great stay"

5
30/06/2016

We had stayed at this hotel for a family wedding. We stayed 2 nights and it was great! The breakfast was great---and with REAL eggs. The internet was easy to connect to and stayed connected unlike other hotels we had stayed at. I would highly recommend this hotel for your stay in the Leland/Wilmington area.

"Best Best Western Hotel in the US"

5
29/06/2016

Best Best Western Hotel you can imagine. Everything is great. If you are not tempted to "borrow" any towels, I would be shocked. Hotels with triple the prices do not have towels that compare to this Best Western. The breakfast is also among the best anywhere that I have stayed. Great staff and great rooms.

"Fantastic"

5
29/06/2016

Very good place to stay, good service and friendly people and great value. Clean room and easy access. Wonderful breakfast, love the food and coffee, large assortment of food. Something for everyone. Will stay again for sure.

"An excellent choice!"

5
28/06/2016

A clean, comfortable, convenient hotel with cheerful, helpful staff located minutes from Wilmington. This is an excellent alternative to staying at the hotels in Wilmington (which are much more expensive and not as service oriented)

"I Will Be Back"

4
28/06/2016

I have stayed on this location in the past and will most definitely be returning. While this hotel is about a 25 minute drive to Wrightsville and Carolina Beaches, it still is in a safe and quiet location. The drives to area beaches are clear-cut. And you are close to the all of the great food and beauty of downtown Wilmington. The hotel staff are exceptionally nice and accommodating. And the breakfast is a delicious way to start the day. Great beds too!

"An excellent Stay!"

5
28/06/2016

We have gone to Wilmington to visit our granddaughter for a week every month in the past year. We have chosen a hotel in Wilmington before but the summer rates are 70% higher than the winter rates. We tried something different and it was great! This hotel has great rooms, a wonderful staff and a stupendous location - only 5 more minutes more from the granddaughter _ at winter rates!!

"Overall good"

4
27/06/2016

The hotel was overall good and clean. Toilet in bathroom needs to be updated (small). Had a funny smell and room was hot at check in, but seem to be OK. Staff was great all besides at check out time. Would stay again.

"Great Place to Stay"

5
23/06/2016

Have stayed here a few times. Always take my dogs with me and this Best Western is always a nice place to stay. Not far from any of the beaches. I really like it and will stay there again. Nice pool, rooms and an area for the dogs.

"We really like this hotel, BUT....."

5
22/06/2016

We have stayed there several times and we liked the rooms. Internet access was available. Breakfast was included in the room fee and the staff at breakfast was friendly and helpful. BUT, we wanted to return on a weekend in June. The price, which had always been about $114 a night, jumped to $289 on weekend summer nights. That is highway robbery and extortion! S&P

"Absolutely Fantastic!!"

5
22/06/2016

Stayed for 4 nights and have zero complaints and multiple accolades! Staff was extremely professional, friendly and knowledgable about the area. The rooms were sparkling clean - serious kudos to the housekeeping staff! The common areas of the hotel were also very clean and well maintained. We were on the 5th floor away from the elevator and slept solid every night. Breakfast was a huge surprise - full buffet included! Everything you could want - superb coffee, eggs, bacon, cereals, waffles, tons of breakfast breads (peanut butter for the toast - thank you!), yogurts and fruit too. I was so impressed with this hotel. Best Western has taken a huge step up with this property!!

"Stay at Best Western"

4
22/06/2016

The staff was friendly and courteous, location was convenient, the lobby was inviting and the room was clean and it was within walking distance to restaurants and stores such as Walmart and Applebee's for basic needs.

"Awesome"

5
22/06/2016

They have the best services a person could ask for while on business. Everything was clean, the breakfast was good, they have a bar with some food, and the people were amazing. I really liked the area, if I come back here I will defiantly come back to the this hotel.

"Family Party"

5
21/06/2016

Excellent hotel. We planned the trip without knowing anything about the hotel and were pleasantly surprised by the quality of the room, hotel and amenities. Unfortunately we had to leave very early the following morning and only got to sample some of the breakfast items that were available. The presentation overall was excellent.

"Top notch service. Thank you!"

5
21/06/2016

What a great feeling to have employees who smile and care for their guests. Mandy was so friendly and made you feel as if you were at home. I will always stay here every time I'm in the Leland, NC area. Thank you!

"A Perfect Stay"

5
21/06/2016

As soon as you entered the Leland Best Western, you began to relax. The desk staff on duty was friendly and made check-in pleasant. He took time to chat a bit, which was a nice personal touch. The same was true for the other desk staff workers we met during our stay. The room was quite comfortable and quiet. The breakfast offered a varied choice of items and was served in a convenient location. The food area was clean, neat and easy to negotiate. The location of this motel is convenient to Wilmington and the beaches, but is out of the way enough that you don't feel confined. We would definitely stay here when we next visit NC.

"Great Pet-Friendly Hotel"

5
20/06/2016

From check-in to check-out, the staff was very helpful and accommodating to us and our dog. The room was very clean and comfortable, one of the nicest pet-friendly rooms I've ever stayed in. We were placed in a 1st floor room with easy in-and-out access to grassy areas. It's great when a hotel welcomes, not just tolerates, your furry friends.

"Comfort"

5
20/06/2016

Nice friendly staff, comfortable room(chairs and beds), and quiet room no noise from neighbors. Located nicely between New Hanover county beaches and Brunswick county beaches and plenty of shopping and food choices right around the hotel.

"Anniversary Get-a-way"

5
20/06/2016

Very pleased with everything this Best Western offered. Customer service was off the charts...Breakfast was awesome...Very clean...look forward to returning. Great location to Wilmington Waterfront and the Battleship.

"Great place to stay in Leland, nc"

5
18/06/2016

Wonderful rooms, good breakfast, very nice staff and good public rooms Easy access to area and downtown Wilmington, happy hour for beer and wine was a nice addition Rooms very spacious with lots of extras

"Great Experience"

5
15/06/2016

This is a great hotel. The staff was phenomenal, friendly and gave great recommendations. The pool was open late which was great for a relaxing swim after a hot day or unwinding in the hot tub. Looking forward to going back.

"Excellant Hotel with an excellant staff. Food was good. Bar was nice. Very clean."

5
15/06/2016

Excellant hotel with an excellant staff. Food was good. Staff at bar were very nice. Clean hotel. Staff at front desk were very helpful. Signed up for Best Western Reward points. Will definitely stay here again and recommend to others

"Great Stay at the Best Western"

5
13/06/2016

I rarely write a review for hotels but I my stay at the Leland Best Western was outstanding. I used to travel and stay 190 to 200 nights in hotels, mainly Hiltons, and this hotel rates right up there! Reasonably priced, Large comfortable rooms and great staff! Breakfast was typical Hampton Inn type but was fresh and clean. Overall I would highly recommend this hotel.

"GREAT HOTEL!!!"

5
05/06/2016

This hotel is wonderful. I arrived tired from hours of driving, they let me check in early. The room smelled great, was clean, furniture was nice. Bathroom had a nice shower with glass doors. The pool was clean, a few palm trees beside it. Breakfast free in the morning. Had vending machines with snacks and drinks. Staff at the desk had wonderful southern hospitality. Lobby was clean. Bed was comfortable. Was only about 10 minutes from downtown Wilmington. Walmart right beside the hotel, along with places to eat. I truly enjoyed my stay here.

"Wonderful stay!"

5
05/06/2016

What can I say but that this Best Western checked all our boxes. It was spotless. The location was great. The amenities exceeded our expectations. The front desk went the extra mile to make our stay the best. The complimentary breakfast was good and had a variety of choices. They recently won an award for excellence. Well deserved.

"My Stay"

4
04/06/2016

Nice room, good breakfast with so much to choose from, Kind and helpful staff. I was interviewing for a job while in town and spent much of my time looking at neighborhoods. The ladies at the check-in desk gave me suggestions of various places to check out, plus nice places to visit while in town.

"Expect great hospitality and friendliness"

5
03/06/2016

This was our second stay at a Best Western within the past month and I'm glad we chose this hotel. What a great asset to the brand this one is. We were absolutely happy with both the folks at the front desk and the housekeeping staff as our room was spotless. We got more attention here than many other hotels we've stayed at. We may as well become loyal to the brand. Thank you to Cindy, Mandi and all of you who work there!

"Best hotel stay EVER"

5
03/06/2016

Mandi at check in was AMAZING. so friendly and helpful. so sweet. The room was clean. Pool & hot tub were fun. breakfast was amazing. about 20 minutes from the beach. great location! HIGHLY RATED!!!!!!

"vacation"

5
02/06/2016

This is such a great hotel! Everyone was so professional and pleasant. Maddie was so sweet and welcoming when we checked in and every time we had a question. She was very helpful. Cindee was also very helpful and pleasant. Rachel, the bartender was great and it was her first night. Our room was clean and we'll taken care of by the very nice housekeepers.

"Comfortable , clean and located conveniently"

4
01/06/2016

I was traveling with a baby and two dogs. The hotel is pet friendly and it had nice area to walk your dog so it is a big plus. Breakfast was very good (they had more choices than other hotels which is also a big plus since I could chose something more healthy for my toddler. The breakfast area was spacious and there was no waiting for a free table. Room was clean. Pool area is super nice with a hot tub. Friendly and helpful stuff. They have two washing machines and two dryers - you'll need coins. I wish my suite had a tub instead of a shower, since I had no way to give my baby a proper bath ( to be fair I didn't ask the stuff if they have any rooms with tubs available).

"Nothing to get excited about"

3
31/05/2016

Only stayed 1 night so not much to base an opinion on other than it was nothing to get excited about. I wasn't able to use my Best Western Rewards card to add points cause I didn't book through BW and that stinks!

"Westgate Inn"

5
28/05/2016

Very nice room and facility. I would recommend this to anyone. The room was comfortable, clean, and easy wifi access. Easy on and off highway 17. Friendly staff and a very good continental breakfast. I will stay there again.

"Best Western Plus"

5
27/05/2016

Never stayed in a Best Western Plus, but this is an awesome hotel. It's new, clean, great location, friendly/accommodating staff and has many of the amenities that you would find in larger resort hotels.

"Consistent High Quality Experience"

5
27/05/2016

We've stayed at the Best Western Leland several times, as we have family in the area. We have continually been impressed with the high quality of the hotel. The staff in the lobby and throughout the hotel are friendly and helpful. Our room has been immaculate, comfortable, and quiet; the hotel lobby and breakfast area are neat and clean; and there is a nice outdoor patio and pool area that are very nice. The complimentary breakfast has more and better quality items than other hotels we've visited. I like the option of the evening bar/lounge! We usually come down 2-3 times a year for a visit, and Best Western is our natural choice.

"GREAT HOTEL WITH GREAT SERVICE"

5
26/05/2016

The hotel is very clean and is in a great location, has a great breakfast with real eggs and great bacon. We were in town for a soccer tournament. All employees were very polite. Rooms were spacious! We will stay here again!

"Great place to stay."

5
24/05/2016

Always a wonderful place to stay. Rooms are good sized and clean. The staff is very nice and helpful. Mandi at the front desk is very helpful and always friendly. The hotel has a good breakfast selection.

"location, location, location"

4
24/05/2016

We were supposed to be staying in Wilmington. This hotel is several miles outside Wilmington on the edge of a retail shopping complex. So far, so bad. But this has a happy end. The hotel must be nearly new. Our room on the top floor still smelt of paint and new carpet. All the facilities, fridge, microwave looked unused. The rooms were big enough to have an easy chair by the window. There's a bar and breakfast area with an outdoor children's pool and garden terrace, but some traffic noise. Ideal for a family stopover for a couple of nights. Breakfast buffet a bonus. Drawbacks: Its location is miles out of Wilmington. There are restaurants within the shopping complex but so far away you need to drive to them. Walmart is the nearest food source. If you are just passing through this area then its a good place to stay.

"Nice hotel, easy stay"

4
24/05/2016

A very nice stay in a clean, modern hotel. We liked the artistic photos on the wall in our room. Outdoor pool was pleasantly warm and comfortable to use on a semi-cool evening. The bed actually had a real duvet cover and fitted sheet, not just flat sheets, which some cheaper hotels use in their place. Shower head was high enough for my 6'4" to use without banging his head on it!

"Just right for weekend"

4
23/05/2016

We stayed in the hotel for a soccer tournament so the prices were a bit inflated, as they were everywhere. The location was easy to get to, there are plenty of food options nearby. The buffet breakfast is stellar, the heated outdoor pool was fantastic. We would definitely stay in this hotel again.

"Expect the Unexpected"

4
23/05/2016

There were several pros and cons to this hotel, but some of the things I expected failed my expectations. The toilet in the bathroom of my room was tiny and it was a bit difficult to use considering my body size; I had expected toilets like other nice hotels I've stayed at. I also expected the pillows to be awesome and comfortable like the other hotels' pillows I've encountered, but they were uncomfortable. I really enjoyed the breakfast, and how clean and nice the hotel looked inside and out. It is in a great, safe location with lots of shopping near by. Overall, it was a good stay, with the exception of the minor things that didn't reach my expectation.

"Hotel Security Questionable - Car Broken Into Hotel Camara not Working"

2
23/05/2016

The hotel itself is very very nice, the staff incredibly kind, the rooms were clean, beds comfortable and breakfast was good. The reason I'm scoring this so low is their lack of security. The problem came about when my car was broken into via smashed window. I had parked under a light, by a door with a camera facing my car. The front desk and housekeeping could not have been more kind and helpful...but finding out that the camera was not working in retrospect is very scary. Hotels should have their guests safety as the utmost importance. Very disappointed Best Western...very disappointed. Will not be staying here again.

"Great Stay with Best Western"

5
22/05/2016

You will not be disappointed with this establishment. SUPER! staff, room and comfortable bed. Had king room and it was like a mini suite. Quiet, and restful night between rounds of golf with a good hot breakfast to get us going the next morning.

"Great Hotel Good Location"

5
18/05/2016

there is another Best Western right on the river of Wilmington if you are looking for a "better" location but this hotel is absolutely great. Free parking. Great breakfast. Tea, coffee, and water available all day. Fitness room needs a little work but it works. Hot tub, pool, and lounge all together. Nice little hangout.

"Last minute reservations, very helpful!"

5
16/05/2016

Had to come in from out of town last minute, for a family emergency. The staff was very helpful, and the room was more than I expected. Located beside a 24 hour Walmart, which is also very convenient. We will stay here again when in the Wilmington area!

"makes the "Best" in Best Western meaningful"

5
16/05/2016

Best Western properties can be hit or miss, because of its structure as an association of independently owned and operated hotels. Quality standards are not uniform throughout the group. this hotel, though, sets a standards bar by which other Best Westerns should be judged. prior reviewers are spot on-wonderful service, helpful staff, good amenities. in addition, i would add the cheerful atmosphere generated by brightly lit hallways, freshly painted walls and high ceilings as well.

"A recommendation for Wilmington NC Area"

4
16/05/2016

If you want a good place to stay that has clean rooms, easy accessibility to Wilmington, Best Western PLUS Westgate Inn & Suites in Leland, NC is a good choice. The Internet is free and the hotel offers microwave and fridge in each room, as well as breakfast,

"Good Stay"

5
16/05/2016

We stayed at the Best Western in Leland, NC recently. Was a very nice experience. No problems, which is refreshing in the world of trying to find a good nights sleep. Room was clean, bed was very comfortable, and the service was excellent. Highly recommend BW, Leland, NC to any one other there looking for a a hotel room.

"Hotel review"

5
14/05/2016

Excellent accommodations, friendly staff, comfortable bed, WiFi, good breakfast. Very clean facility. No problems. Lounge food fairly good. No grill so it was microwaved but a good choice for us since a severe storm came at the time we were going out to dinner.

"Great Hotel"

5
09/05/2016

Wonderful Service, the staff is kind, professional, and very helpful! Good amenities: Lounge, Fitness Room, Pool/Hot Tub, Breakfast, and Internet.The room was nice, clean, and had a microwave/refrigerator/coffee maker available. Breakfast was enjoyable each morning, overall a great place to stay!

"Nice property!"

5
05/05/2016

This Best Western Plus is very nice. But, what sets it apart is one of their employees at the front desk. Her name is Mandiie and she was not only friendly, but incredibly helpful to us as we needed some additional attention due to a fax we were receiving. Even though this property is physically attractive, it truly is your front desk personnel that make you feel welcome and appreciated.

"Clean, Quiet, Comfortable, Great Customer Service"

5
30/04/2016

In the area with family, stayed for two nights. Very quiet and comfortable hotel in a convenient location with easy access to Wilmington and Southport areas. Front desk staff exceptionally friendly - good customer service.

"Awesome hotel!"

5
26/04/2016

We loved this hotel and would definitely stay there again. It is extremely clean and well appointed. Only 10 mins or so from downtown historic Wilmington. All the staff were very courteous and friendly. The complimentary breakfast was very good. We only have positive things to say about this particular hotel.

"Get away weekend"

5
25/04/2016

Very comfortable hotel. Nice pool, fitness center and excellent breakfast. The hotel is just minutes from downtown Willmington without the downtown hassle and it is a reasonable drive to Wrightsville beach.

"Clean and Comfortable"

5
24/04/2016

The Best Western is a hotel I would highly recommend , it is clean and the bed is very comfortable . The staff is very helpful and just a pleasure to be around , This is our second stay with in Leland NC and I always feel good about staying here .. The Breakfast is a double plus , no one does it any better.

"Love this hotel!"

5
21/04/2016

Our daughter lives in Leland so we stay there every time we visit. The hotel is pretty new. The rooms are large with a microwave and fridge and a keurig. The staff is very friendly and accommodating. Breakfast is good with "real" scrambled eggs and waffles along with bacon, sausage, fruit, cereal and yogurt. There is a pool, but I've never been in it.

"The best receptionist ever!!"

5
20/04/2016

I came in to receive a fax not to stay and Mandy the receptionist was more than helpful I would definitely recommend this place to anybody. The property is beautiful and very well kept and the inside of the lobby is wonderful they have what seems to be a very nice restaurant in the lobby and the pool is absolutely beautiful.

"Pet Friendly Hotel"

5
20/04/2016

This hotel is pet friendly, but has limited guest rooms which are pet friendly. The pet friendly rooms are located on the first floor which is a great convenience and there is plenty of grassy outdoor space for your dog's use. The breakfast offered in the morning is above the usual. There is a small bar area open until around 10:30 p.m. This hotel is fairly new and because it is a Best Western Plus, it is more upscale. The staff is very friendly.

"Great Place to Stay"

5
12/04/2016

Everything was excellent at this property. The staff was warm and friendly and always willing to provide advice and directions. Check-in was easy. Mandi was particularly delightful. The room was spacious, clean, and quiet. The bed was quite comfortable. The hotel is located within easy distance to everything we wanted to see.

"first class property"

5
08/04/2016

Stayed here for a brief one night stay over and frankly wanted to extend my visit just to enjoy this property. Very clean throughout all common areas and our suite was more of the same. Big comfortable bed and couch area. Nice bath and shower. Complimentary breakfast in the morning was another pleasant surprise it included, fresh eggs, bacon, sausage, cereals, toast, and juices. Every member of the hotel staff was pleasant and seemed intent on making visitors welcome.

"Great Place"

5
07/04/2016

Pulled in to this property after several nights further south for a spring break get-away. Spot on for a Best Western, new, comfortable and clean. NIce lounge and facilities. Very friendly front desk staff. Breakfast above average and inviting. Would gladly stay here again but will book in advance as opposed to just dropping in.

"A great place to stay"

5
05/04/2016

Of all the places we have stayed at over the years the Best Western Plus in Leland, NC has rated the "BEST" for quality for the price. The only thing that would help would be to have the cost lowered if you were not going to use the breakfast available during your stay.

"Great Location and A Great Hotel"

5
04/04/2016

Great hotel with a convenient location - we are repeat visitors and we have been able to take our dog on some occasions - there is a fee but even with our pup, we get a very a nice room - showers are large, tiled and great! Be aware, if you book 3 nights and only want to stay 2, you will be charged & if you book 3 and want to stay a 4th, you will get a higher rate than you did for the first 3 nights. The lack of flexibility for repeat guests is a downer - we're looking for property in the area so have been a few times.

"29-30 March stay"

5
02/04/2016

Property and staff were top notch. Room was very nicely appointed. Property was clean and well maintained. The breakfast was one of the finest I've been provided during hotel stays. Parking was good and plenty of it and property is close to everything.

"Bestest Western"

5
02/04/2016

The best western in Leland was very clean and comfortable. The staff was incredibly friendly and available to make our experience a geeat one. They serve a good breakfast and we took advantage of the bery nice hotel bar after walking to one of the nearby resaurants.

"Friendly staff"

5
01/04/2016

Stayed for a week, and the staff is incredibly friendly. Had a free day from visiting our friends and Mandi at the front desk offered some options for the day and even printed out directions for us on how to get there and offered things to do for the day. Dont miss the breakfast either, the waffles are to die for, i could live in them alone. We will be back

"Beautiful, comfortable lodging - Extremely friendly and helpful staff"

5
30/03/2016

Our family was in town for a sad event. We experienced tender care from staff from the time we first made reservations until we checked out. We appreciated the spotless guest rooms as well as the spacious common areas - helpful for the parents of little children in our group. Staff who were especially kind to us were: Mandy, Jennifer, Cindy, Jack, Jim and Amy, and Elizabeth.

"Great hotel"

5
29/03/2016

We will admit that we were a little concerned about staying at a Best Western but this one exceeded our expectations. The staff was very friendly and helpful. The rooms were clean and comfortable. There were REAL eggs at breakfast!! Best free breakfast at any hotel. We were a little concerned when we arrived and noticed all of the contractors staying there. But there was no noise or loud meetings in the hallways. We will return to this property.

"A Gem of a Stay...."

5
29/03/2016

Loved the location (near shopping for quick items needed during a stay) the room, staff and the amenities - The bathroom was somewhat awkward in the layout for a solo traveler, who prefers to keep doors open - The building and grounds were clean and welcoming and I found the continental breakfast to be, in the words of my students, "off the chart" - I would highly recommend this location for all whom may arrive at ILM airport and it's worth its weight in gold if you are planning on visiting Wilmington. Thank you Best Western.

"Great place to stay in Leland, NC"

5
28/03/2016

This is a great hotel for the value. Convenient to everything, very helpful staff, comfortable room and clean , well kept facilities. We traveled with a small dog and that was not a problem at all. We would not hesitate to stay again and probably will on our next trip.

"Family trip"

4
28/03/2016

Stayed at this Best Western in Leland twice while visiting family. The location was very convenient to our family's home and to shopping and restaurants. The rooms were clean and nice, as was the staff. The breakfast made it a great value.

"Great Place"

4
28/03/2016

Professional and friendly staff, great accommodations Everyone I encountered treated me great.Close to entertainment, restaurants, and shopping. Awesome breakfast and good coffee. Enjoyed the stay...LOVED IT!

"Nice hotel"

5
27/03/2016

Best Western of Leland by far the best choice to stay for business of pleasure in area. The breakfast was very good and the hotel was centrally located within 15 minutes of Wilmington area shops and restaurants.

"Very friendly staff"

5
27/03/2016

Very clean, very comfortable. Decent location, close enough to Wilmington downtown and the beaches. Especially satisfied with the staff. Extremely friendly staff, would go out of their way to help. The breakfast person was the best, very friendly and helpful.

"A great place to stay"

4
25/03/2016

The hotel is very neat, clean and attractively furnished. My room had a king sized bed, microwave, small refrig and a very comfortable chair with ottoman, all contributing to a relaxing stay. The breakfast was well more than plenty with an assortment of hot and cold food choices including fruit and yogurt. I was very well pleased with my stay. There is a super Walmart and Applebees, Chinese and Mexican restaurants in a next door strip mall.

"Best Best Western Hotel"

5
25/03/2016

This has to be the nicest Best Western. Competitors in the area with significantly higher prices are not as nice. One side of the hotel offers views that make you think that you are in a mountain resort.

"Perfect Stay"

5
21/03/2016

Went down for a week on a work trip and this hotel was by far the best we have stayed in.The hotel was very clean, up to date and even at check in the front desk treated my crew like family. The rooms were by far very spacious and quiet and clean.This hotel is a must stay if you're traveling through or even a vacation, you will not be disappointed.

"No issues"

5
21/03/2016

We stayed here for one evening and experienced the breakfast. The room was great and the breakfast was very good. There were no issues that I can think of, which is unusual in my past experiences. This sentence is just to get me to the minimum characters.

"great sytay"

5
21/03/2016

travel to this location often only place top stay for comfort quality and price. all staff friendly and very helpful. Southern Hospitality at the highest. great location to Wilmington. and surrounding beaches

"Tournament Trip"

5
20/03/2016

Trip in mid March for a tournament. Had an excellent stay here. Room was very clean and comfortable. All the staff were above average in friendliness and service. Rates were reasonable. Convenient location for my needs. Would highly recommend this hotel.

"Nice new hotel"

5
20/03/2016

The hotel is new, the front office staff extremely friendly and helpful and the breakfast even includes bacon and eggs .....without a doubt a terrific hotel to stay in when you are in Leland North Carolina and it's only about 10 to 15 minutes from Downtown Wilmington

"Leland vist for pickleball"

5
20/03/2016

Excellent clean facility with a friendly helpful staff. The rooms were very quiet and large. TV reception was good and the wi fi was accessible. Check out was easy as pie. All staff, including the breakfast were professional and friendly, and willing to serve our needs.

"Very pleasant and modern hotel"

5
15/03/2016

A very nice and comfortable Best Western property, I enjoyed the accommodations for the 5 nights that I stayed. The king suite room was very comfortable and very clean with microwave, refrig and Keurig coffee maker with Starbucks K-cups. The lobby-breakfast area was very spacious and had very good appointments. The hotel has a lounge that is available evenings for snacks and drinks. The staff was very friendly and interested in helping guests.

"Excellent Experience, Highly Recommend"

5
15/03/2016

This was the best hotel experience we have ever had. Everything was clean, staff was very friendly and the property was beautiful and in a convenient location. I would highly recommend this hotel to anyone who needs to stay in the Willmington/Leland area.

"Best Western"

4
15/03/2016

A very nice hotel. Well maintained,Very clean. Location was perfect for my needs. Breakfast bar was good. People very helpful. I will definitely use them again. Not being in the center of Wilmington makes this hotel a great deal.

"over the top"

5
12/03/2016

The Hotel was one of the 3 top best westerns I have ever relaxed at, while on business. The icing on the cake; and the OVER THE TOP was when I checked out, although to soon. the Awesome professional lady that checked me out on departure was Friendly, Professional as well as dressed as such and carried herself as though I was family to her and your Best Western Chain of Hotels. I thank her, the staff, the breakfast crew as well for serving up such a delicious and variety of items. I hope to stay here again. With fondest regards. Arthur. 10944 Pit Road, Seaford DE. 19973 ( my membership address was Laurel DE. ( I need to change it)

"Great stay!"

5
09/03/2016

Everyone was very kind and helpful. From the desk staff to the cleaning crew to the breakfast team. Can't wait to return soon! We should be returning regularly as we are building a home at Brinswick Forest and will be down regularly to check progress.

"Top Notch Hotel"

5
09/03/2016

I've never stayed at a Best Western before but I can tell you they are s 5 star hotel. It's very clean! The rooms are homelike and the staff is very accommodating and professional. I recommend this hotel over all others!

"Excellent service and room"

5
09/03/2016

When I got to the hotel I was greeted with a smile there was a question of late checkout which was handled promptly and to my satisfaction. The room was very nice, the bed was so comfortable I didn't want to get up. It was one of my best stays at a hotel.

"Leland/Wilmington"

5
07/03/2016

We first stayed at this location in 2013 when we could not find a hotel in Wilmington near the beach at the last minute during the summer. We enjoyed our first stay enough so that we have stayed here 4-5 times since then. It's a short 5-10 minutes to downtown Wilmington and also is convenient to Southport and Ocean Isle Beach. It's a nice hotel, newer property with friendly staff, clean rooms, small outdoor pool, good breakfast.

"Wondeful"

5
07/03/2016

Good value, great staff. Rooms were clean, breakfast was very good. I highly recommend if you are in this area. Easily the nicest property in the Leland area. I have stayed at the competition and this property is much nicer and cleaner.

"Great experience"

5
07/03/2016

It was great to be at Best Wester Plus. Fantastic service, room and facilities. We will come back. We were very satisfied with the service provided, the different options available and the customer service was excellent

"Restful Retreat"

5
06/03/2016

This hotel was very clean & well kept! It provided easy access to major highways, yet it was quite & peaceful! The staff was courteous and helpful! We thoroughly enjoyed our stay. We will definitely choose this hotel next year when we come to visit friends in North Carolina!

"Home away from Home"

5
03/03/2016

PERFECTO...Everything about this place deserves bragging rights. Easy access to walmart and all the great seafood that Wilmington has to offer. Nice and friendly staff. Breakfast and beverages on point... Keep up the Great Work Staff............See you guys soon..

"Great stay!"

5
01/03/2016

I stayed one night while I was in town for a friends wedding. The woman working at the front desk was incredibly friendly and accommodating. The hotel is very clean and very well appointed. The rooms are comfortable and include everything you would need. Breakfast is included and there is a bar in the lobby. I did not utilize any other services but I would absolutely stay again if I was in town.

"First stay at Best Western in Leland, NC"

4
29/02/2016

Desk personnel were very personable, courteous and helpful! Room was where we requested it to be...top floor and away from machines. Room was very comfortable and breakfast was very good. We will be staying there again!

"My February Stay at Best Western"

5
29/02/2016

My husband and I thoroughly enjoyed our stay at the Best Western in Leland, NC. We stayed an extra day. The complementary breakfast was a full morning meal including bacon, sausage and eggs, grits, cereal, milk + low fat milk and gluten free cereal, juice and coffee. Jim was eager to please and so I understand why his tip jar was full. Rooms were clean and comfortable. I liked the workout facilities as well.

"Clean, quiet and a short ride from Wilmington"

4
28/02/2016

The lobby was a pleasant surprise, large and welcoming. Check-in was quick and efficient with very courteous and friendly staff to help. The room was a surprise, large and very clean. Bathroom was a typical hotel-sized space with a separate room for shower (no tub) and commode. Large in-room fridge along with a Keurig-style coffee maker and a microwave. There's a safe in the closet. Work-space was small but adequate. Major shortfall? Open electric outlets: one half duplex at the desk and three duplex at the bathroom sink. Overall, very good value for clean and quiet room.

"Amazing Stay"

5
28/02/2016

Beautiful hotel; very clean; very nice rooms; pleasant and friendly staff; easy checkin and checkout; delicious continental breakfast; a definite ten rating. I will be returning for another pleasant stay at this hotel.

"Above and Beyond :o)"

5
28/02/2016

We stayed for two days and two nights this trip (regular trips to NC) and the accommodations and the staff were both fantastic! Our room was extremely comfortable and was well stocked with necessities (kitchenette with small fridge, microwave, sink, coffee maker), room was large enough for both of us to set up computers and have ample desk space (two shared one large desk) and the staff could not have been more accommodating and friendly! At one point, I needed to attend a conference call and did not want to have to do that lengthy commitment in the room (and burden my roommate with having to listen to the conference call the whole time), and the staff very kindly provided me with a conference room to use during that time. The ONLY negative comment that I can make was that the internet connection (free!) in the room was weaker than that in the conference room, but the fact that they provided me with an alternative was outstanding.

"One Night Stay - Long Trip Ahead"

4
27/02/2016

Great place to stay. Desk staff were very friendly and helpful. Rooms were clean and comfortable. Showers had a shower head that was high enough it did not hit my head. Breakfast was a surprise, real eggs and breakfast meats, the best I have had in a long time for an included meal in a one night stay.

"Great place to stay!"

5
27/02/2016

Kind and courteous staff. Our room looked new and was very clean. The free breakfast buffet was one.of the very best. We were traveling with our dog and the hotel was very welcoming. Our room location was perfect for getting in and out with our dog.

"Spotless!"

5
23/02/2016

Very clean and extremely comfortable! And what a great breakfast in the morning! Helpful and hardworking staff.. I never used to be a motel type until I had stayed at a Best Western. They have changed my total attitude with their terrific service but most importantly cleanliness. Overall fantastic stay!

"Very Comfortable Place"

5
23/02/2016

The hotel staff was very friendly. The room was very nice and clean. The breakfast was one of the best that I have had at any of the hotels that I have stayed at in the past year. The next time I am in that area then I am going to stay there again.

"Trip to visit cousin"

5
22/02/2016

Overal great property. Front should have asked if I was a member to upgrade my room though. Rooms were clean and beds comfortable. Louise lobby bar was nice to have. A little under staffed at night since desk person also had to tend bar and cook.

"Winter get away"

5
22/02/2016

Everything was excellent and would recommend for couples, solo and family. Staff was friendly, helpful and knew the area. Easy to get to eating places and downtown. Another great stay at Best Western Plus.

"100% BEST HOTEL IN THE AREA!!!"

5
21/02/2016

As an avid traveler for work I've stayed in my fair share of dumps, so I was taken aback at how incredible this facility was in addition to the friendliness of the staff. I recommend it to everyone I come in contact with at work and refuse to stay anywhere else in the Wilmington/Leland area.

"Vacation on Route"

5
18/02/2016

Great place to stay on the way to Myrtle Beach! Had a great supper across the road at a locals hamburger and fries. See desk clerk for details. Don't go to Applebees near by; we waited an hour and nobody would wait on us.

"Cozy Stay"

5
15/02/2016

The hotel was very comfortable and staff helpful. They have a wonderful breakfast bar and fitness center. The pool looked great outdoors---maybe we will try it in the summer! The location is very convenient to shopping and restaurants, some within walking distance.

"great staff"

5
14/02/2016

great all around staff front desk and breakfast and house keeping . Mandi on front desk top notch service can tell she loves her job. and all of front desk excellent service . great location just outside Wilmington

"Nice clean hotel"

4
13/02/2016

Fresh breakfast items, bar in lobby. Clean white bedding, no old spreads. Good location. Shower head is almost up to high ceiling out of reach. Ladies, you get your head soaked whether you want to or not! Just be aware! (Take a shower cap or a tall person with you!)

"Perfect!"

5
10/02/2016

We have stayed at this Best Western before but this time had our dog with us. The staff are always pleasant and our dog was welcomed. One of the nice things was a note left by the housekeeping staff letting us know she was available if we needed anything - it made our visit even more special.

"A good night"

4
08/02/2016

Main road getting into property was a little weird. You are not able to drive across the intersection like normal intersections. The property is very close to restaurants. The only negative was that the TV's need to be programmed where you don't have to skip through 300 channels to get what you want.

"piss poor"

2
29/01/2016

piss poor,the people running this estasblishment are very un professional. I would never stay here again. they told me if I didn't stay here it was no problem, someone would take my place. they want all there money upfront I I had a credit card that authorized the payments, they took the total up front. couldn't pay cash. THE RESTROOM WAS DISCUSTING..the ladies behind the front desk were to busy to talk to u

"Best Western Westgate is Best"

5
24/01/2016

We have stayed many times at this Best Western. We would not stay anywhere else when we visit the area. The rooms are spotless and the breakfast is always excellent. The employees always exceed our expectations in service and courteousness.

"Comfort Away from Home"

5
21/01/2016

My family usually stays at the Best Western while in Wilmington/Leland area. The hotel is clean, beds are comfortable, front desk is friendly, cleaning staff is very accommodating, and they serve breakfast. The hotel is located about 10 minutes from Historic Wilmington. Restaurants and grocery stores are nearby. Feel comfortable and safe.

"beautiful and clean facility"

5
19/01/2016

wonderful staff, beautiful hotel in and out, nice and quiet. Beds are comfortable and the wifi works great. I would defiantly stay again so close to everything including shopping, food and relaxation. they have a beautiful bar down stairs for the guest that opens at 5 I believe but well worth it

"Good stay"

5
15/01/2016

Overall good stay at this hotel. Hotel is new and staff were excellent. Breakfast was a big plus and rooms were modern and clean. Location was good for us and many stores around to purchase necessary items was traveling. This was actually the first hotel where the manager actually engaged us in conversation. All seemed to want to please.

"best western of lelend"

5
14/01/2016

very well pleased with this hotel, especially the comfortable pillows, the best in the industry. I want one! The breakfast was really wonderful with bacon, sausage, scrambled eggs, mini- omelets, waffles, and every other good thing! will absolutely stay here again.

"Leland"

3
11/01/2016

We are moving to the area. We picked this hotel because of the proximity to the homes we intended to view. The housekeeping staff is far below average. The only positive about this property was Cindy and Mandi at the front desk. They both went out of their way to make us feel welcomed and correct the problems we experienced

"Enjoyed our stay!"

4
09/01/2016

Rooms were clean and staff was very friendly and helpful. Breanna with housekeeping was very sweet. She left a "enjoy your stay" note on the night stand. That was a nice gesture. Breakfast was adequate but many places breakfast is served until 1000am instead of 930. Also was nice to have a washer/dryer available but would be nice to have a change Machine available close by.

"Excellent Hotel"

5
08/01/2016

The hotel is a 4 star hotel masquerading as a Best Western. The front desk staff are great. The rooms are large and clean. Amenities such as the fitness center are top notch. Overall a great value. We use this place for business a lot and like it a lot.

"Great Staff and Wonderful Accommodations!"

5
04/01/2016

The staff at this hotel was amazing. Very courteous and friendly. The breakfast every morning was good. The fruit didn't look real fresh, but everything else was very appetizing. The room was clean and very comfortable. We checked in an extra early day and it was no problem setting that up and we even were a few minutes late after the check-out and they were very understanding about it and were accommodating. We visit this area often and will definitely stay here again!

"The best"

5
15/12/2015

Great service I really enjoyed the full experience I will be coming to the best western again. Thanks for the great customer service.... Front desk and house keeping did an amazing job... I would refer anyone to come to this location

"Perfectly satisfied"

5
15/12/2015

The hotel was very clean and the staff was friendly. It was also very quiet. I didn't hear any noise from anywhere while we were in the room. The breakfast was ah-mazing! There were plenty of choices - bacon, sausage, eggs (3 ways), waffles, cereal, yogurt, pastries, etc. I ate bacon and eggs and it was perfect. We stayed here a couple years ago and the breakfast is the main reason I chose this hotel again. :)

"Nice Place for the Money"

4
08/12/2015

Very nice room, excellent staff (Cindy was especially helpful), adequate breakfast. Minor glitches with room TV, room refrigerator and Bar service, otherwise it was a very pleasant stay and I will stay here again.

"Quick trip"

4
08/12/2015

The Staff at this hotel were very accommodating and pleasurable to work with, We stopped early prior to check in and were able to arrange 2 rooms next to each other. The staff gave us early check in options and offered suggestions about area points of interest. We checked in late evening and the staff was equally as helpful and energetic. We really enjoyed how welcome we felt here.

"great stay"

5
03/12/2015

everything was excellentThere was nothing that needed to change. I was well taken care of and would definitely come back again. I will plan to stay at other Best Westerns in the future as well. Everyone was courteous, kind and helpful.

"One Night Stay"

5
03/12/2015

Very nice place to get a good night's sleep. The room was comfortable, and it was easy to modify the heat setting as desired. The mattress was fabulous! Especially liked the cozy bar and breakfast options. Plentiful shopping and restaurants available very close by. All staff encountered were friendly and helpful.

"Home away from home"

5
01/12/2015

Excellent staff, all very helpful and friendly. Southern hospitallity at it's best! Immaculate property and still appears new. First stay at a Best Western Plus property, however this won't be the last. We will be back!

"Thanksgiving holiday stay"

5
01/12/2015

Hotel was excellent in every way. The room was very clean and well decorated. The room provided adequate heat or air conditioning. The bed was very comfortable. The bathroom was clean and a nice size. The only suggestion to make it better for couples is to have two sinks for dressing.

"Stay At Best Western"

5
29/11/2015

My Stay at the best western was great. I price matched with other hotels in the area and decided to go with best western because you get more room for your money. When i checked in I was greeted by Mandi, who was very welcoming and warm. The manager on duty was Cindi and she steeped in when i had a question to mandi that she couldnt answer. betwwen the both of them, they made sure my stay was going to be complaint free. I would definetly stay in this hotel again, which is probably likely, becasue I have family that lives close by to the hotel.

"Pleasant stay in Leland"

5
29/11/2015

My husband and I recently drove to Leland, NC to pick up a rescue dog. Staff at the Best Western were very friendly and helpful. The room was neat, clean and the bed and bedding were great. Recently we had bought a new mattress and bedding and are extremely satisfied with them. The mattress and bedding at the Best Western were comparable.

"Good place, and a bargain"

5
25/11/2015

I found the hotel via "Google Maps" on my iPhone, and it was great. Inexpensive, good breakfast, including fresh waffles. Room was spacious, and cost was low. Much better room and service than a much more expensive place I stayed in Raleigh, NC. No fuss, just a good night's sleep and a bargain at that.

"Back again"

4
24/11/2015

Stayed four nights in September and returning again. Location was convenient to brunswick forest where we had an inspection. Rooms were clean, spacious and had all the amenities for a comfortable stay.

"Best Western Plus"

5
21/11/2015

The Best Western Plus in Leland, NC is a very clean, comfortable and convenient hotel for travelers in the Wilmington/Leland, NC area. We have stayed there on two separate occasions and have enjoyed our experience both times. The front desk, cleaning and breakfast staffs are all very friendly and helpful. We would recommend this hotel and plan to stay there again as we make additional trips to the Leland area.

"Two day trip"

3
19/11/2015

Was a little disappointed after staying at this hotel for the fourth time. Since My last stay in August I felt the hotel grounds have gone way down due to the number of construction workers and trucks. It is a pet friendly hotel which had a nice area to walk your dogs. Now tar trucks have ruined the area leaving spots or tar all over the area.

"Great Staff/Great Food"

5
17/11/2015

Thanks to the Best Western for great Southern Hospitality. Check in was really easy. The room was clean, very nice and the breakfast was really good. It was an awesome stay. You can count on us coming back.

"Our 2nd great stay at this Best Western Plus"

5
15/11/2015

We are considering purchasing property in Leland and we stayed here for 3 nights after selling a house in FL. It was our second 3 night stay but this time we had our black lab with us this time and we had a clean, spacious, modern room. The location is in close proximity to homes we're considering, grocery stores and restaurants and it's a short easy drive to Wilmington. The staff was very friendly and accommodating and breakfasts were very good - I have celiac disease and that is not always the case - I had plenty of options. We will definitely stay at this BW - we love Leland and the area! I do caution….we finished looking at property earlier than expected and wanted to leave after the second night, however I had booked 3 nights and they would not refund the 3rd night - the hotel was far from full and we decided to stay another night - that was my only negative and perhaps I should have been aware but wasn't.

"Fantastic hotel"

5
15/11/2015

Stayed here for one night as part of a tour. By far the best hotel on the tour despite being the furthest from town. No matter , hotel has a huge foyer and a pool with a hot tub. Safe seating areas and best of all we we given complimentary food and drinks on arrival which meant we did not have to go out. There were restaurants nearby though. There is a massive Walmart also. Rooms were spacious and clean. Hot showers. Good breakfast with real eggs which are proudly advertised and good for them!! Would recommend to anyone for a good stay. Looking at the other reviews I am far from alone in thinking this so a big well done to the excellent staff.

"Great hotel!"

5
12/11/2015

Stayed two nights for a business trip. Great staff, very helpful! TV service in the room was kind of lousy but since I didn't spend that much time in the room it sufficed. Clean room, comfortable bed and a pleasant view out of my window. I would most certainly stay here again if my business trips take me back this way!

"Family wedding"

5
12/11/2015

Friendly, courteous staff. Clean, comfortable rooms. Beds were very comfortable. Received a great group rate for a wedding function. Lobby was very inviting and well set up. The breakfast had a great variety and REAL eggs. Would definitely stay there again. Great location. Plenty of shops and eating places within walking distance.

"Wonderful Stay"

5
10/11/2015

We enjoyed a wonderful stay here. The beds are very comfortable and the rooms are very clean. They serve a full breakfast of real eggs, bacon and sausage, waffles, toast, fresh fruit and more. The staff is very helpful and courteous. I highly recommend this hotel.

"Great Stay"

5
09/11/2015

We stayed at this hotel as part of a wedding group. The hotel is very clean and modern. Room was great, bedding comfortable. The breakfast selections were good and the person who oversees the breakfast area does a great job.

"Best Western Plus in Leland, North Carolina"

5
09/11/2015

I took a chance booking this hotel through a Priceline Express Deal, so I didn't know anything except that they rated it 2 1/2 stars. I always am concerned when my wife travels with me because I want her to be happy with the hotel we stay in. I would stay in this hotel again in a heartbeat. Everything about it was perfect and my wife absolutely loved it, and she is very particular. In my opinion, it was a 3 star hotel.

"Wish the price were lower"

4
08/11/2015

Nice rooms, clean bathrooms, nice fluffy towels and a remote that they say they clean daily (and it comes in it's own pouch). Lots of TV channels. No problem with the CC. Front desk was friendly had to help get my photo and table on WiFi but that worked great once logged in. Left at 5 AM, felt safe enough with well lit hallways and front desk person and pulled my car up to door to load it. Didn't get breakfast but McDonald's is open nearby.

"Awesome!!"

5
06/11/2015

I do read reviews on hotels. This location is great your are close to highway and near stores and restaurants The hotel is very clean and tidy. The staff were professional and friendly. I traveled to visit colleges and we felt safe. I would recommend this hotel to anyone.

"Why aren't you everywhere?"

5
04/11/2015

As a touring musician I spend quite a lot of time on our nation's highways and have had the full range of experience where accommodations are concerned. I had left Florida in the morning, had been driving all day, was getting tired, and needed a place to stay. After seeing signs for several hotels I pulled off at the next exit in order to look for a room for the night. There were other hotels in the area and I'm not sure why I chose BWP as it was across the street from me and I normally would have gone to the closest one that looked decent, but I sure am happy I did! Walking through the front door I was impressed by the well lighted, large, open lobby with soaring ceilings, attractive, contemporary decor and there was even a fireplace! The front desk clerk was friendly, helpful and efficient in locating a room for me (I didn't have a reservation) and I was quickly on my way up to my room. Now, I've been deceived by hotel lobbies before (You know, the ones that lead you to believe you are in for a wonderful experience? Except that when you step off the elevator you are faced with a long, dark, dingy corridor with rooms opening off of it that resemble cells from a 19th century insane asylum.). So, you can imagine my pleasant surprise when I entered my beautifully appointed, immaculate room! The room was spotless and in perfect order but what really impressed me was the bed with the luxurious linens and all those extra pillows! I have to confess I kicked off my shoes and immediealy went and rolled around on that altar of comfort (a la Queen Latifa in the movie Last Holiday). It is obvious the owners care both about the property and about the guest. Great hotel, great experience and great value. There have been places where I've payed four times the price and received ten times less. I wish you were everywhere!

"Great Hotel"

5
03/11/2015

This hotel is in a great area. Fast food, grocery stores, pharmacy and banks, also Walmart nearby. The staff were very pleasant, curteous and helpful. The free breakfast was plentiful and delicious. Great place to stay.

"Road trip"

5
02/11/2015

The staff was very friendly and helpful. They recommended a great restaurant for dinner. The room was very comfortable and clean. We travel with two large dogs and the staff was very excited to see them. they have a decent area to walk the dogs. Breakfast was good. Check in and check out was easy.

"Best Western Leland Great experience"

5
02/11/2015

I travel to the Wilmington NC area quite often and love the staff at the Best Western in Leland NC. They always make my reservations quickly and my stay a positive experience. Rooms are always very clean and comfortable. Breakfast is always fresh quality and breakfast area very clean.

"first time at Best Western"

5
26/10/2015

Great accommodations. Great service. Very clean rooms and very comfortable beds. Breakfast was better than most hotels that I have been to. I highly recommend your hotel and will definitely stay again. .

"On Way to Myrtle Beach"

5
26/10/2015

Hotel was great, clean and comfortable. I would definitely stay here anytime. Spent the night before continuing our trip to Myrtle Beach. Front desk was very helpful and we had great rooms with walk in showers !!

"Clean and staff was helpful/friendly"

5
26/10/2015

Reasonable place to spend the night before heading to the beaches/state parks. The kids enjoyed the pool and hot tub. The staff was very helpful and friendly. Internet service was speedy! I had over 200 high quality pictures that needed to be uploaded and it took no time.

"The only hotel to stay at in Wilmingto"

5
25/10/2015

I have been going to this Best Western for over 4 years,. This is the only place to stay if you are visiting the Wilmington area. The staff are professional , caring and the rooms are clean. The breakfast is excellent.

"very comfortable accomodations"

5
22/10/2015

Stayed here for 2 days during the 2nd week in October while traveling to South Carolina. . Rooms were very clean and comfortable. The staff was very helpful and accommodating to our needs. Plenty of parking is available Complimentary breakfast was excellent. Would stay here again on a future trip.

"Amenities"

5
21/10/2015

This best western was probably my favorite out of all I've stayed at. I loved the staff the lounge area and the hot tub. We stay in hotels mostly 4 nights a week, and I've never been to one with a hot tub outside. We will for sure be staying at this property as much as possible when we are in the area.

"Great Stay"

5
19/10/2015

The Hotel and Staff were wonderful. The Hotel looks like it is brand new. Great location and plenty of parking. The rooms were very clean and roomy. My only complaint is that they chilled their red wine.

"Best Western Leland, NC"

5
19/10/2015

On my way to Myrtle Beach for a weekend golf trip and our foursome stopped in early to stay and play at the Best Western. Two great local courses worth playing, coordinated our trip with the Best Western staff and they took care of everything. The hotel is wonderful and I will certainly make sure I stay whenever I come thru the area.

"Friendly, courteous & Clean"

5
18/10/2015

The staff was number one! We have stayed in quite a few hotels during our 44 years of marriage, but to date this was the best. There was absolutely nothing negative to say about it. I would definitely stay at this Best Western again. We had a very pleasant experience and will remember it fondly!

"holiday 2015"

5
15/10/2015

stayed october 2015 very clean & pleasent hotel would use again if in the area close to ammeneties & transport links staff very friendly & was made welcome from the minute i walked in the front door breakfast was excellent too

"Fire alarms will drive you nuts!!!!"

2
13/10/2015

Rooms are decent. Nothing special. I travel for a living on business and this hotel had 4 false fire alarms in a two week period. As I write this I am sitting through the 4th alarm. The direct tv will go out with a very slight cloudy day and the wifi is spotty at times.

"Very Nice"

5
12/10/2015

Comfortable, clean, and convenient to Wilmington. The pillows were probably the best motel pillows I have ever slept on. The room was clean and well maintained. Breakfast bar was very good. Staff was courteous and helpful. There was a fire alarm in the middle of our first night, but cannot fault the motel for that. A perfect stay otherwise. One note of caution. We reserved this through a rewards program and they wanted a credit card to keep on file and they put a $100 hold on it. Just something to be aware of if that may cause problems for you.

"Great hotel"

4
01/10/2015

Very nice hotel. We stay here when we have a 5:25 AM flight from the Wilmington, NC airport (ILM). 15 minutes to airport. Nice, clean rooms and pleasant staff. Walk in showers are especially handy and enjoyable. Restaurants nearby.

"Best Western Leland"

5
27/09/2015

The Best Western in Leland was an excellent choice. This was my first time staying at the Best Western but it definitely not be the last. Hopefully all other Best Westerns will be as clean and comfortable.

"Very pleasant stay!"

5
25/09/2015

Everyone was so helpful and nice. The rooms were so clean and beautiful. The breakfast was excellent, with a nice assortment of options. James, in the breakfast area, was extremely helpful and greeted everyone each morning. So great to stay in a hotel that is quiet and so well kept. Thanks for the terrific experience. Will return again!

"Convenient place to stay."

5
24/09/2015

New hotel with spacious, clean rooms and bathrooms. Staff very accommodating. Nice buffet breakfast, with good choices, well maintained and clean. Would definitely recommend to anyone looking for a place to stay while in the area.

"comfortable home away from home"

5
23/09/2015

This hotel is a great place to stay once you find it. It is at the end of a shopping center with a Walmart, Appleby's, and a number of stores. Staff were friendly, efficient and helpful. Nice breakfast.