Best Western Hotel Timpanogos Inn,  Lehi

4.0/5  - based on 392 guest reviews.
195 S 850 E, 84043-3448, Lehi, United States - See map
+1 801 768 1400 +1 801 768 1444

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> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
TripAdvisor Traveler Rating
based on 392 traveler reviews
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School groups, business and leisure travelers all enjoy this comfortable, centrally located Utah Valley, 100% non-smoking property. It is the pleasure of the friendly, exceptional staff of the Best Western® Timpanogos Inn to welcome travelers from all around the world and provide them with clean and comfortable lodging. Located adjacent to Interstate 15, (Exit 279) in Lehi, Utah. This hotel enjoys unprecedented access to nearby Talons Cove Golf Club and Reception Center, Utah Valley University, Brigham Young University and easy access to Salt Lake City. The hotel's central location is close to theaters, rodeos and other special events held in and around Utah County. Boasting the largest indoor pool in town, the Best Western® Timpanogos Inn provides travelers with the comforts of home. A full hot morning breakfast is offered daily to guests. All accommodations feature free high-speed wireless Internet access. Take advantage of military, corporate, and group rates. Make a hotel reservation today! Enjoy your stay!

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Room 1

Guest reviews


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based on 392 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
215
Verygood
 
99
Medium
 
38
Poor
 
22
Horrible
 
18
Business Business 65
Couples Couples 98
Family Family 182
Friends getaway Friends getaway 12
Solo travel Solo travel 19
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Timpanogos Inn,Lehi
  • 4
    « Not really Pet friendly »

    Pet fee charged and basic pet room provided but pet area could barely qualify as pet friendly. Simply a patch of grass next to a lot of garbage.No room upgrade for being a Diamond member because of pet room assignment

    5
    « Nice comfortable place. »

    The room was clean and comfortable. Very little noise. We were visiting for our daughters university graduation, and were glad to find an affordable place that fit our needs. We would stay there again.

    5
    « Better place to stay »

    We stayed in another location in this area where they charged an exorbitant fee for the same old breakfast. This facility had a laundry which was extremely helpful. The staff could not have been more helpful. The building is configured in such a way that the lobby noise lifts to other floors. Ask for a room away from that.

    5
    « The Best of the Best - Best Western »

    This is a wonderful property. I was impressed with the Front Desk personnel at check-in - very efficient. The property, including room, was very clean. There was a problem with my bill but was resolved at check-out. I would not hesitate in booking this hotel again.

    4
    « Excellent Value »

    Excellent service by staff. Wonderful rooms with very comfortable beds. Great breakfast offering. Love the location off the freeway for easy off/on access and yet was quiet for great sleeping experience.

    4
    « nice and relaxing »

    I have stayed here many times. The staff is always smiles and willing to help out with any issue. never had a big issue or a big disturbance while staying here. There are plenty of local food options and even being right off the freeway it is very quit.

    5
    « Great place to stay! »

    The staff is always accommodating and helpful. Needed some copies and couldn't get the printer and computer to connect. Seth took care of it and made the copies in is office so I could get going to my meeting. The hotel is well maintained and clean. I stay here a lot and it's always great! I'd recommend it to anyone!

    5
    « Fabulous Hotel - Caring and Helpful Staff - Great Rooms »

    I would definitely stay here again. The hotel looked nice from the outside, was very clean and nice looking on the inside. The rooms were clean, spacious and wonderful. The breakfast was good. Zero complaints. I will definitely stay here again.

    2
    « Needs an update. »

    This property is centrally located between the west end of the Salt Lake Valley and Provo. I suspect when it was built, likely in the 1980s or early 90's it was a excellent hotel. Much of it has not aged well. The lobby was modern and well appointed. The room we had, not so much. Note the broken down chair and the finish literally "cleaned" off the cabinet. The shower was marginal. Despite requesting a standard room, they gave us a handicapped room. What really kind of miffed us was that the TV had no CNN available. All the FOX channels were available. The breakfast was hotel adequate. Next time in this area we will bypass this older Best Western

    5
    « Outstanding Hotel Experience »

    The Best Western Timpanogos Inn is a great hotel which we stay in each year for our two daughters' annual dance competitions at nearby Thanksgiving Point. This year I can say that our check-in experience with Kristopher and Nick was the best I have ever experienced in all my travels. They were both extremely friendly, helpful, and professional. The general manager, Bobby, is also very friendly and sincere in making sure guest's stays meet and exceed expectations. The breakfast is amazing and the hotel and rooms are super nice. We enjoyed the indoor pool and hot tub. I would recommend this hotel to anyone visiting the Lehi, Utah area.

  • 5
    « Frequent Guest »

    Love this hotel and staff! I travel once a month to Utah and always stay here. The staff goes above and beyond! Rooms are always clean and breakfast is great! I am always greeted with a smile. I forgot my computer cord once during one of my stays and they were nice enough to lend me one so I could charge my computer.

    5
    « Stayed for my uncles funeral »

    Except for the hot tub being lukewarm, the stay was superb. Comfy, comfy beds! Breakfast was hot and delicious and the staff extra helpful. The rooms were clean and had a microwave and refrigerator. The pool area was very clean and well kept.

    5
    « good weekwend »

    Great stay with family....close to Starbucks and IN and OUT Burger. Staff was great to work with...The woman who keeps the breakfast bar stocked was efficient and friendly. Breakfast was good. This is one of the best Best Westerns I have stayed in.

    5
    « Great Nite in Utah »

    The Timpanogos Inn is one of the better BW resorts we have ever stayed at. The room appointments are top notch and the breakfast offerings are without equal. It's location is close to very many great places to ear dinner. DON'T miss it.

    5
    « Very nice hotel »

    Always like Best Western and this was a good one! Great breakfast and the rooms were nice. The hot tub was a little cool and the bathrooms were a bit crowded but otherwise everything was excellent! Best yet the room was free with best western points.

    5
    « Best Western Timpanogos had a great day »

    I enjoy staying down there when I'm working down in that area people that work in the hotel from the manager on down or great people they treat their clients well they take care of you and it's nice and clean the breakfast is good and swimming pools always clean the hot tub I've just enjoyed it and a very courteous also I would recommend the Best Western Timpanogos to anyone there's an excellent clean Hotel and there's good close freeway access and good restaurants right around them also

    5
    « Great Hotel Management and Staff! »

    The hotel manager and staff made sure our large family was very comfortable and had the room we needed to enjoy our stay. Our kids loved the pool and spa. The family suite was great! We highly recommend the Timpanogos Inn

    5
    « Love it there »

    It's our first choice when visiting. We have had nothing less then a great experience. The staff is always friendly and helpful. The breakfast is good, pretty good choices. The room is clean and comfortable.

    5
    « Excellent place to stay! »

    Great hotel and staff! Always a pleasant stay. Clean inside and out. They go out of their way to make sure you have what you need and that you are taken care of. Conveniently located just off the I-15 but you don't hear any road noise. Walking distance to stores and restaurants. Beds are very comfortable.

    5
    « Couldn't have been better at an exhausting stressful weekend before Christmas!!! »

    This was a trip we didn't want to make but everyone made it so much easier and less stressful!!! Wish the bathrooms were a little bigger but that is my only complaint this was a best hotel stay!!! We were next to family and yet couldn't hear through the walls and good breakfast even for picky eaters and wonderful staff...

  • 5
    « Clean and comfortable rooms and friendly staff »

    We were extremely satisfied with our stay at this hotel. The check in experience was great, the employee who checked us in was especially helpful and friendly. The guest room was clean and comfortable and breakfast was delicious. I would definitely stay here again when in the area. Also, the GM of the hotel sent me an email the day of my stay to see if I needed anything before I arrived. I really appreciated that extra customer service! :)

    5
    « Soft Comfy beds »

    Great hotel. Friendly staff. Yummy breakfast. Waffle bar, eggs, hash brown and sausage, beside the usual oatmeal, toast, cereal etc. Clean room. Soft comfy sheets and beds. We stay here a couple times a year and always have a great experience.

    5
    « Very quiet and comfortable »

    The room was very quiet and very comfortable. The heater was quiet. The mattress and pillows were very comfortable. The breakfast is typical but hot and well stocked. All the employees were helpful and courteous.

    4
    « Strategically located, high in quality »

    Very easy to access from the freeway. Room was quiet despite being near the freeway. Beds are very comfortable, rooms are very clean and the breakfast area is large and accommodating. Very nice indoor pool, quite large. New elevator to the upper floor is very helpful.

    5
    « TRAVELERS PARADISE »

    I find myself commenting where ever I stay , although I prefer BW, they are not always available , that is where the motor home comes in handy my overall rating is excellent since they remodeled the rooms and upgrades to all utilities and everything worked as it should. now if only we could get the pool and hot tub for 5AM before breakfast is being served , for a relaxing stress free environment , because as you know we babyboomers rise early as we have our whole lives for harvesting and planting the fields or paper routes or school activities and showing up for work 1/2 an hour early my only suggestion would be that stress free early morning environment for those who need to start out a brand new day totally stress free, after all the exercise room is open and after a good work out what could be better than access to a warm pool and hot tub , for stress relief

    5
    « Great little hotel in Lehi »

    This is the a great little hotel that should be a BW Plus! I love this place and stay here all the time. They have put a lot of money and thought into upgrading and improving the property. The fitness room is just the right size and the Wi-Fi works great. The breakfast is tasty and the room is just the right size. Thanks for a great stay!

    5
    « Great stay »

    The beds were very comfortable, staff friendly and very helpful. Clean homey rooms, pet friendly, breakfast was okay but we look for a room with great beds, cleanliness and friendly staff, they hit all the notes.

    5
    « Our family was very comfortable »

    The staff made us feel welcome right away. Our room was spacious enough for our large family and a great value. The beds were comfortable. It was quiet. The breakfast was excellent. The hotel was very close to Thanksgiving point.

    5
    « Very clean & extremely friendly employees »

    I stayed at this hotel on business. The rooms are very large and very clean. The breakfast was fresh , with lots of choices. The staff was very friendly and helpful. Extremely nice pool and jacuzzi area.

    5
    « Great hotel for the price »

    First trip to the Utah area and it was breathtaking. The rooms at this hotel were very clean and the service was excellent. I was impressed with the complimentary breakfast. They had a ton of delicious options available. The rooms were also very quiet. The indoor pool is large and well maintained. Its a great place for families.

  • 5
    « Business/Lesisure »

    Great staff!!! Good quality good location close to food insterstate ...we travel often and will only stay at Best Western and we've stayed at this location a couple of time and have been satisfied both times

    5
    « Great Staff, Great Breakfast, Great Hotel »

    The continental breakfast is superb. I did have issues with the business center computer connecting to the printer, but the staff was quick to solve it. Since there weren't many people staying in the hotel during my time there, they upgraded my room. Pool and hot tub were great. All around a good hotel with great service. I would definitely stay here again.

    5
    « Very friendly and clean rooms »

    While staying out of town on business I have this Best Western to be very clean and affordable there Breakfast is very good with a wide selection of food my room was very fresh and spotless and all the employees at the front desk are very courteous and helpful

    4
    « Comfortable and Family Friendly »

    Great suburban neighborhood, good prices, and superior staff make this a good choice if you want to be just south of Salt Lake City. A little more than a block away is a small mall with carry out pizza places and a grocery store. Room was comfortable, not fancy, and clean.

    5
    « Seth, You and your crew r da best!! »

    Hotel really exceeded our expectations. We Made our reservation directly with the Hotel, better price than the web sites, check in was seamless. Room and the the rest of the property was very clean and well maintained. Breakfast was very good with plenty of choices and there was someone on duty at all times. Good parking,easy in and our. Free newspaper in the morning was a nice touch. Management and staff very attentive. We will be staying here for all our trips to SLC from mow on! Thank you Johnny&Valorie

    5
    « TIMPANOGOS INN, LEHI UT STAY »

    Excellent staff and quality service. Breakfast was excellent. The staff was really pleasant and helpful. The rooms were cleaned and looked nice. Enjoyed my lengthy stay. I will be returning to Timpanogos Inn in a week and it will feel like home.

    5
    « Best Western »

    The hotel was clean and well taken care of. The breakfast was wonderful. The staff was very attentive. The location was very convenient to the city of Lehi and also I-15. I would definitely stay there again.

    5
    « Excellent stay »

    This is the 4th time I stayed in this hotel and have had an excellent experience every time. The room was clean and quiet and the air conditioner was quiet and worked well. The rooms were spacious and clean and the beds were comfortable. The carpet was clean and the hotel recently had a remodel. Staff was very helpful, professional and courteous. Breakfast was good. My only complaint was the hot tub was lukewarm.

    5
    « Excellent customer service »

    This is my 2nd review for this hotel. I have never experienced the level of customer service in a hotel before. The General Manager Bobby personally follows up and truly cares about improving off each experience. I will always come back to this hotel as I know it will be better than the last visit. That is how dedicated they are to improving. If you get a request for feedback, know that it will not be put in a pile and ignored.

    3
    « Just about makes 3 stars »

    Just stayed 1 night (with a group tour) and it was OK but nothing special. The room was of a good size and towels a bit thicker than some places but the bathroom was very small (with a wash basin outside, which I don't like). Breakfast was a bit better than in some places but still not great (though hot food regularly replenished). Building work nearby shook the whole hotel (initially thought it was an earthquake) - not in the control of the hotel but a bit of a negative.

  • 4
    « Nice place to spend the nite. »

    Great location off the highway, close to restaurants and other scenic areas. Nice building, pool, and rooms, very nice lobby and breakfast eating area - nice staff. Would definitely stay here again.Rooms are large and complete.

    5
    « Good Place to Stay »

    Hotel was easy to find and within easy driving of restaurants, gas stations and even a Costco store. Staff was pleasant and helpful. Room was tidy and clean and in a quiet location, as requested. We will definitely stay here again the next time we are in the Salt Lake City area.

    5
    « Amazing Hotel to Stay »

    If you are looking for a hotel with comfortable, clean rooms and beds, with free breakfast (A waffle bar???) this hotel is worth going out of your way to stay in. This hotel converted us from LaQuinta loyalists, back to Best Western.

    5
    « Amazing »

    This stay was, as always amazing. This hotel is our favorite place to stay. It's our home away from home. Also, they have the BEST BEDS EVER! Our kids look forward to the big pool and to eat waffles with strawberry jam and whipped cream.

    1
    « Worst hotel ever »

    Worst place ever. I booked online for a late night arrival and when I got there, the parking lot was full. OK granted I arrived late but they allowed a trailer to take up 5 spots. That car could easily taken 2 if they would unhitch. Safe to say you don't get the highest quality people at this hotel. You probably get the worst type of people here. There was also an 18 wheeler at the entrance of the hotel. Just to show you the type of people you get. The room was really bad. They placed us all the way in the end of hall where I guess all the smokers are even though the rooms were suppose to be non-smoking. They switch us 3 times to 3 different rooms with all the same smoked fill stench. It seems like they didn't spend the time and money to clean the place properly of the smell. Safe to say, I was not going to breath that stuff overnight. We had to leave and spend extra for a decent place for the night. I wasn't even offer an apologies or some type of possible solution like maybe upgrade me to another room elsewhere with no smoke. What really got me was they still had rooms because there was another person who arrived after us and they were placed properly. As for the looks of the place, the halls were dirty and you can smell the smoke stench in the halls. The rooms closer to the front desk did not have the smoke stench. If you are booking for an overnight stay, I recommend to avoid this motel at all cost!

    5
    « A quick but restful stop »

    This was a convenient stop when driving from Yellowstone to LA. It was also the nicest BW I've stayed in. The building is new and nicely done, rooms are comfortable, and the staff is excellent. And two kinds of waffles! There's a convenient gas station and car wash across the street just before the freeway entrance south.

    4
    « Clean and friendly staff »

    The rooms were clean. We got a "deluxe" room. It had two queen beds, a small table with chair, a sitting chair. I'm not sure what made them consider it a "deluxe" room though. The bathroom was so small the door couldn't be opened all the way. But it was very clean. The manager provided super good service. When we called to make the reservations we were quoted a price with tax, when I received the email confermation it was the quoted price plus tax on top. I emailed her back and it was fixed the following day before we even left on our trip. The facilities were just average but the staff took care of us so giving them 4 stars. Pros: Indoor pool Clean Friendly staff Staff fixed issues right away (unpleasant odor and phone not working in first room but they moved us right away) Continental breakfast (the waffles and toppings were great!) Refrigerator in room Microwave in room (asked for this when we called to make reservation) Coupon for free appetizer at Texas Roadhouse (front desk offered this when asking about places to eat) Cons: Small bathroom Expensive for what we received Cold pool Suggestions to make better: Some sort of free snacks for kids in lobby (fruit, cookies, crackers, etc) Heat the pool more so it isn't ice cold!! More variety at breakfast (French toast sticks, other yogurt flavors, a different brand of muffins that aren't so dry, other danishes/pastries for example). Overall we had a good experience and would stay here again if the price was good.

    5
    « Great stay can't wait to go back. For the town it's breakfast was the best of all the hotels in town. Staff was always . »

    Had such a good stay! The fact that they had a twenty four hour pool was awesome. With my work I never would of got to go for a swim due to the late hours we work. Place was clean and updated. Had a great stay!

    2
    « This Best Western not ADA friendly. »

    After eating dinner at a nice local buffet, Chuck-a-rama, we arrived back at the motel only to find a truck and trailer unloading parked across multiple handicapped parking spaces. After talking to the night clerk, we were told that this is a regular occurrence at this Best Western. Night clerk offered to have the truck moved after I already parked in a spot away from the entrance and was calling him from our room!!! Besides the local police department which may look down upon regular illegal parking in a handicapped zone, perhaps Best Western management may need to look at this "policy" to see if there are untrue statements about how compliant they are with ADA rules.

    5
    « great hotel »

    We enjoyed our stay. This hotel always had a great staff very friendly staff. The breakfast is yummy. I always have the eggs, but my kids love the waffle bar. The beds are super soft and four pillows on each bed, which I love.

  • 4
    « Nice hotel with no disappointments »

    Well maintained and clean. Very comfortable bed. Everything worked and the staff was very pleasant. Good quality breakfast if a little boring. Pool and spa are very nice. In room refrigerator was a nice extra

    5
    « WONDERFUL STAY »

    Im stay 5 nights. Mr Bob Sharp General Manager:Send email before your arrival and send your personal phone for any problem. Mrs Camilla front desk is amazing person. Mr.Seth(Assist.General Manager),very polite. Mr Spencer,very helpful Mrs.Shanon,Responsible for breakfast, he works hard every day with a smile and a good day for everyone. Mrs Norma and your housekeeping team,work hard every day, to make the hotel clean. Sorry if I forgot any team member. About Hotel: Rooms cleans and large Bathroom clean Everything works Wifi very fast to work. Breakfast the best,a large variety of itens. Hot tub and pool clean and work. Safe place,and close to shopping ,restaurants. Highly recomend, Im stay again Thanks again, Sonia Gomes and Gustavo

    5
    « Clean and comfy »

    I always know that a clean and comfortable room awaits at a Best Western property. Thankful for the reliability... and good night sleep. The breakfast options were great as well! We stayed in a family suite so it is nice to have a separate room for our children.

    5
    « Great place to stay in Lehi »

    Stayed at the Best Western for one night. The hotel is very clean, the rooms were comfortable. Staff was helpful. The breakfast setup was done professionally. There was a large variety of items to choose from.The hotel is close to shopping and restaurants. I stayed there because it was close to an activity that I was attending. I would definitely stay there again if I'm in that area. Highly recommend.

    5
    « Nice Stay :) »

    I am a Best Western Rewards Member, the upgrade that I got at this Best Western was awesome the room was a suite, with in house kitchen ... great room, nice management at check in and breakfast included

    5
    « Great breakfast, great staff »

    We stayed at this hotel a few months back and were very impressed with the breakfast. We only stayed one night back in December of 2016 and decided it would be our go-to hotel when visiting family in the area. The breakfast was just as I remembered. My favorite part of the breakfast is the choice of different waffle batter flavors. I would love to see some flavored syrups to compliment the batter flavors in the future. The staff at breakfast was very courteous and friendly. I didn't catch his name but Sunday morning while I was holding my infant as my wife got breakfast for her and our daughter, a gentleman came up and asked if he could get a plate of food ready for me since I had my hands full. Top notch service.

    5
    « Convenient to freeway »

    We have a good experience staying at Best Western as they are one of the hotels we can always count on to provide us a room where 5 can sleep comfortably for a good value. Our stay this time was a short one as we arrived late and left early. Staff were great and room was clean and comfortable. The location was easy to find late at night. Breakfast was great with several waffle mix options which we thought was a great touch.

    5
    « Awesome Accomodations »

    Shannon was amazingly accommodating making sure each of my 20 family members were fed a great breakfast. Camilla at the front desk did a fabulous job in ensuring our room accommodations were great and we had all we needed to be comfortable! We will definitely stay at this Best Western next time we are in Lehi, UT! Thank you!

    5
    « Enjoyed our stay, would recommend it »

    Everyone was very kind and helpful during our weeks stay. Seth at front desk, Bobby the manager, room housekeepers too Breakfast every morning, Shannon. We have stayed here before and will stay again. Very Nice

    4
    « We like this place to stay. »

    We stay here often and always feel comfortable here. It is also a central location for us and our family. The personnel are always VERY helpful. Breakfast is varied and easily accessed...and good. Rooms are clean and comfortable. And it is quiet even for being close to the interstate.

  • 3
    « Smokers Cause Allergy Problems »

    The room in this Non Smoking hotel was smelly from previous smokers. Eleven hours after previous guests checked out, the staff had still not resolved the smoky problem. Allergies and a too-fat pillow prevented a good night's sleep.

    5
    « Great place to stay »

    We really enjoyed the stay at the Best Western Timpanogos Inn, nice place with nice staff too! This Hotel has comfortable beds, great location and was very clean! We would stay here again when traveling through Utah!

    5
    « Strategically located, high in quality »

    Easy off and on access to freeway. Very comfortable beds. Quiet in spite of proximity to freeway. Very close to many interesting attractions. Great pool. We travel to this area frequently now that we have family members living here and prefer staying at this centrally located facility in the Salt Lake Valley.

    4
    « Room & Food Good, Phone poor »

    Our rooms and food were good. Only complaint is phone didn't answer when we needed to notify late arrival. Had to call several times before someone answered. Have stayed here several times over 10 years.

    2
    « Visit Grandchildren »

    Front desk personnel were very friendly but only one person was available at check in over 4th of July weekend. Phone rang continuously and wasn't answered. Line at front desk to check in was long. Travelwise lists this hotel as newly renovated but our room had a very loud air conditioner that barely kept the room cool, very noisy upstairs guests, maids who spoke no English, and a very loud pool area. Breakfast was good. Paid for room on July 4th when we left and got copy of bill. Found out day's later there was a charge on our credit card for an additional $160.13. Called hotel and was told charge was for smoking in the room which I know never happened and they can present no proof of the issue. Must need additional revenue for supposed "renovations". We have stayed at this hotel 4 times in the past 5 years and never had this happen previously. Won't be staying there again! Suggest you find somewhere else to stay like Springhill Suites at Thanksgiving Point only 5 miles away. Have stayed there 5 times in past 5 years with no problems.

    5
    « Clean & Comfortable »

    Convenient location, nice facility, comfortable, quiet, clean and well appointed room. Above average breakfast selection. Large indoor pool and hot tub. Staff was very friendly and helpful. Look forward to staying here again!

    5
    « Great value for the money! »

    This is a clean, comfortable hotel and we stay here often during our visits to Utah. It is close in proximity to both SLC and Provo and is right off of the Interstate. It is also very close to many shops, outlet malls, restaurants and cinemas so everything you could need is within minutes. The rooms are clean and comfortable and the free breakfast is a bonus.

    5
    « Excellent Stay »

    Best Western Timponogos Inn is a Great place to stay! Friendly staff, great breakfast and most importantly the rooms are clean and well maintained! Both check in and check out were fast and easy. You can't go wrong staying at this hotel!!

    4
    « Okay room. Bed was a little lumpy. »

    Okay room. Bed was a little lumpy. We needed a "wheelchair" accessible room but was given what they said was a handicapped room. Room was narrow and wheelchair couldn't turn around. Had to back up only.

    4
    « Very clean, professional, and quiet »

    We arrived on a Wednesday late morni g and a room was not available yet. However, they allowed us to hang in the lobby and use the Wi-Fi. The lobby is similar to an oversized living room. It has comfortable chairs which were nice to work on a laptop. Once we did check in our room is very clean and up-to-date. Both beds are comfortable. For a place to stay that is quiet and clean, I would recommend this location.

  • 1
    « Gross »

    Bathroom ceiling had quite a bit of mold. Paid a premium price for a sub par room. Location was good, lobby decor was updated and clean. Bed had been well used. Did not stay for breakfast. Would not recommend this hotel, especially for the price.

    5
    « Awesome, comfy, will be back!! »

    We were in town for my grandson's first birthday, and we couldn't have been more comfortable! Spencer checked us in and was very friendly and gave us a great rate on our room. We stayed in the 2-room suite (#236) and it was perfect for a night owl and an early bird- I could get up early and work in the "living room" while my daughter slept in. It was so much better than a standard hotel room! The room had a kitchenette with a mini refrigerator/freezer, microwave, and sink, which were very nice since the hotel is located right across from a grocery store. We could walk across the street, buy food, and bring it back to the room so we could have snacks/food late at night. In the morning, the breakfast spread was expansive- coffee, tea, hot chocolate, milk, juice, fruit, oatmeal, muffins, yogurt, cereal, toast, biscuits, waffles, eggs, bacon, and sausage... not sure what else you could want! Overall, probably the best hotel experience that I have ever had. Thanks!

    5
    « Lehi Work week »

    This is a great hotel to stay at for business or pleasure. Great location with lots of places to eat nearby. Large pool and jacuzzi but didnt have the time to enjoy that. Lots of parking and friendly staff.

    4
    « Great value! »

    In town for a family wedding. Best Western Timpanogas Inn was perfectly located close to family with quick access to the interstate. Stayed in a handicapped accessible room which meet my mother's needs perfectly! The hot breakfast was yummy and so convenient. We have stayed at this hotel various times and the staff has always been super accomadating. Looking of an inexpensive comfortable place to stay... this is your place.

    4
    « Nice hotel »

    Typical Best Western except I was surprised that there wasn't a microwave in the room. Looking at the amenities I noticed it said "some" rooms have microwaves. Should have looked closer as I usually need a microwave. But the room was clean and comfortable. Fairly typical breakfast.

    5
    « So Pleased with our Stay! »

    We had stayed in this Best Western before the Renovation. We hesitated to come back but when we learned that it had been renovated, we made reservations. We are so happy and pleased that we stayed for the past few days! We will definitely return soon! Great experience all around!!! Thank You,

    4
    « Quite nice »

    I usually stay at Hilton properties; Best Western has disappointed me in the past. We needed a room for BYU April graduation, and the Provo hotels were charging double their usual rates. Lehi was not too far away, and I was pleasantly surprised at how nice this Inn was, and we paid a normal rate. The room seemed a bit larger than usual; there was a safe in the room; typical indoor pool and hot tub; small exercise room. We stayed 3 days, and the breakfast was the same every day and did not have as many choices as most other hotels. About a block away you'll find the Lehi Roller Mills; they have a gift shop. Overall, my experience was so positive that I will consider staying at a Best Western again in the future.

    5
    « Excellent Experience »

    Heading back to Colorado but stopped at this hotel because of a traffic jam on the freeway in the evening. Excellent service and hotel is extremely clean. Would stay here again. Breakfast a fairly typical hotel hot breakfast. Eggs are a bit odd, perhaps Egg Beaters, but tasted fine.

    5
    « Very nice hotel »

    The way we were received at this hotel despite our mistake in the booking was exceptionnel. The quality of the room exceeded our expectation for the price we paid. We paid more for a lot less at other hotels.

    3
    « Good stay »

    This is a normal Best Western. Great service clean rooms. I didn't get my normal up grade which was a disappointment but other than that I was satisfied. Breakfast was normal. The do have a pool of you like to swim.

  • 5
    « Great Stay with Great People »

    I had a relaxing time at this hotel. The employees were kind and helpful and made us feel welcome. The breakfast was good and there was a bowling alley just across the street. I would definitely stay here again.

    5
    « Great experience! »

    Large clean rooms. Very helpful, friendly staff. Excellent breakfast choices! There was a power outage the first night. The staff handled it very professionally going out of their way to locate a flashlight for my 80 year old father-in-law.

    5
    « comfortable hotel »

    I would gladly stay at this hotel again. The pool and spa were clean. Breakfast was great, and the staff worked diligently at keeping it stocked, even toward the end of breakfast time. The beds were comfortable. The room was quiet, even though close to I-15. The staff was very helpful.

    5
    « Nice Hotel »

    I travel a lot, 200 days each year. I often stay at this hotel when I'm in Utah. It's a good central location to everywhere I need to go. Almost any type of food or store you might want within 1 mile. Hotel is always clean and staff is courteous. Seth is especially helpful and went out of his way to take care of us. Beds were comfortable. The only thing I would change is having a microwave in the room. I fix my own food a lot so I can eat a little healthier and I get tired of restaurants, so I microwave makes it a lot nicer. I'd recommend to stay here and I'll be back again I'm sure.

    5
    « Clean, Friendly & fun for Kids »

    Our family stayed 2 nights here as we visited local attractions. The hotel was clean, staff was friendly, breakfast was good, price was right and the pool provided for some great times for the kids. I am always looking for a hassle free experience while traveling, especially with my family, and I have never had any issues with Best Western. I would recommend this hotel chain to anyone.

    4
    « Great place to stop over or stay for a few nights. »

    Newly renovated, rooms are very up to date, staff is very helpful and the continental breakfast was very good. Easy to get to off I-15 W, no road noise from the interstate. Lots of restaurants, stores and business just over the freeway on the east side of I-15

    4
    « Pleasant restful night »

    We stayed one night while travelling through, we found the room was clean, quiet and enjoyed a good nights rest. Employees were helpful and pleasant. The breakfast was adequate but we would have liked some fruit but didn't see any there.

    5
    « Excellent Hotel »

    Excellent hotel - has been recently updated and we enjoyed this hotel in the past before the renovations. The access to this hotel from the interstate and the quality of restaurants and retail stores nearby is excellent.

    5
    « Good Place to Stay »

    Friendly staff, Good breakfast, great pool and exercise facilities. Room was very clean and comfortable. did notice a musty damp Oder when A/C was left on. We only noticed it when we first walked into room after that it was not present.

    3
    « It is a step down »

    After staying the previous night at the Hyatt Place in Lehi, this is a few steps down. At both Hotels I stayed in an ADD room. The room here at the BW Timpanogos Inn was small. It's bathroom was nice, big, and accessible, TV worked great. This is the first hotel I have visited in years that did not have a blow dryer and provided only the amenities of shampoo, conditioner, and a bar of soap. The fitness center had 4 pieces of equipment. I was surprised 15 minutes into the workout that the lights turned off. The motion sensor wouldn't detect motion on one side of the room (safety issue). There is no elevator in this 2 floor hotel. The walls have insufficient sound insulation. The breakfast was fine. Employees were pleasant.

  • 4
    « Birthday night. »

    Booked a room here to spend a birthday weekend with my daughter. The price was right and the room was comfortable. The pool was cool in temperature but my girls liked going back and forth from the hot tub to the pool. The only thing I didn't like was the small bathroom, just felt cramped but other than that we greatly enjoyed our night here.

    5
    « Fantastic Value »

    The Best Western Timpanogos Inn is just as nice as the much more expensive hotels in the area. It was perfectly clean, newly renovated, and extremely quiet. Our kids loved the waffle maker at the free breakfast and my wife loved the pool and gym.

    5
    « Great Hotel »

    This hotel is tucked away close to the interstate, quiet and excellent. You enter your rooms from the inside. They have a pool and hot tub and excellent full breakfast. it's close to local shops and restaurants. All staff are great willing to accommodate any need. Great for families or business travel.

    3
    « Great Value... »

    Included full service breakfast which was very convenient. Good location for the purpose of our visit (family wedding). Staff was very accommodating with our "special needs" mother. Provided us with a ground floor handicap room and took delivery of an oxygen concentrator for us prior to our arrival.

    5
    « Nice artwork »

    I enjoyed the artwork in the halls and lobby of the hotel with the local mountain scenes. Hotel undergoing a bit of renovation... but its coming along well. The staff is very personable and friendly, and a pleasure to return to visit regularly.

    4
    « Awesome »

    I'm a rewards member at best western so I got an upgrade this time to a king suite, really nice room. Big windows large walk-in shower, room for 4?? bathroom was very roomie as well. Room had a desk, sink microwave mini double refrigerator and a couch. I will decadently be staying at this hotel again. The staff was very friendly and kind.

    5
    « Clean, comfortable and convenient hotel! »

    We've stayed here many times and this hotel doesn't disappoint! The rooms have all been newly updated and the beds/pillows very comfortable. The hotel has a nice pool, hot tub and a newly added small workout room. The hot breakfast served every morning is a nice bonus! The location of the hotel is good for visiting local sites...30 minutes from Salt Lake City and 30 minutes from Provo/Sundance. It is conveniently located right off of I-15 with a vast variety of restaurants and shopping minutes away in American Fork. By far the best thing about this hotel is the staff...they are friendly and accommodating in every way. We look forward to visiting here again soon!

    3
    « Good choice in Lehi, Utah »

    We found this to be an average Best Western. It was clean but we found our room kind of small. Entry was nice and breakfast was nice. Location was convenient. The price of this room made it a good value.

    5
    « Great Hotel for Price close to SLC »

    We were driving back to the SLC airport from the National Parks and needed a nice clean place to sleep before going home. I was looking online at various websites as my husband drove. I called Best Western Timpanogos and made a deal for a room. When we checked in, the lobby area was clean and nice. The pool and hottub were right off of the lobby. There is no elevator so we carried our bags to the second floor room. It was clean, had 2 queen beds and a small bathroom. The vanity is outside of the bathroom. Everything worked and the room was clean. We used the hottub and had a great night's sleep. The next morning, we had a great breakfast with hot eggs, sausage, toast and yogurt. There was juice, tea and coffee. We relaxed at a nice table and read the paper. We then used the computers to print boarding passes before leaving for the airport. If you want a clean room for a decent price, give Best Western Timpanagos Inn a try.

    5
    « Very nice stay »

    Hotel was very clean and comfortable. Room was spacious with a sitting chair as well as a desk. Breakfast was great and well stocked. This was the nicest hotel we stayed at during our loop of Utah's national parks.

  • 5
    « Excellent motel - lots of lighting »

    Best Western Lehi 2 Sept Rating 10+. Very clean, very spacious room with settee. Lots of lighting. Bedside lamp each side of VERY comfortable bed with lots of pillows. Big bathroom with semi-separate toilet, excellent shower with plenty of towels and hair drier. Separate kitchenette with tea/coffee making facilities and fridge with small freezer compartment. Excellent coin guest laundry. Just $1 per load each for washer and drier. Iron & ironing board in our room. Heated pool. Excellent breakfast. Very clean, quiet motel. Helpful, friendly staff. Thoroughly enjoyed our stay on way to Yellowstone.

    5
    « Another great visit »

    We have stayed here many times. The decor has been updated. The beds are so comfortable. Plenty of pillows. The staff is friendly and willing to do anything to make your stay comfortable. It is a very convenient location.

    5
    « Final Leg of Long Trip »

    We stayed at the Best Western Timpanagos in Lehi, UT. It was a welcome relief after a long day of driving for us. The hotel was easy to locate, the staff was most gracious and helpful, and the room was very comfortable. It was good to be off the road and in a nice room resting. The staff was most gracious and offered valuable suggestions that made our stay even that much more comfortable.

    5
    « Great place to stay in Utah »

    Excellent hotel. Easy to find with good access to the freeway. Comfortable and quiet room with excellent amenities. Indoor pool and hot tub. Excellent breakfast. The staff was helpful and friendly. Will definitely stay at this Best Western again.

    4
    « Just what I needed »

    I just needed a place to crash after a night shift and then spend the night as well. It was perfect. Not very noisy. Clean. Comfortable. The staff was very polite and helpful. If you need a quick getaway and a nice place to stay, this is the place I would recommend.

    4
    « Only hotel in area that have pet-friendly rooms »

    We need a hotel to stay at between houses but had a dog. No boarding available for several days. This was the only decent hotel in the area which took pets. Staff very friendly and professional. Public areas very clean. Room was clean and comfortable.

    5
    « great pool, great location, great staff »

    Loved our rooms, pools were clean and not heavily chlorinated, staff was kind and efficient and very patient with all of our kids. The location was very easy to get to and lots of great restaurants were nearby. We will definitely stay here again

    4
    « Nice to be back »

    It was a great stay in the hotel there in Lehi at the Best Western hotel plus which I thoroughly enjoyed. I met the new GM and he was very kind and gracious to me as a return guest at his facility. Thanks for the nice conversation and visit there at the hotel. Hope to be back soon.

    5
    « Comfort and location are great »

    We loved the location and the amenities of this Best Western in Lehi. It is in a location where we can get to all the areas of the Salt lake City sights that we like to visit. The service was great. The pool hours worked for us and the pool was clean!

    5
    « Nice gem just north of Provo, UT »

    Just spent a night here, but the place was very nice. Good rooms and friendly staff. Tasty breakfast buffet and good wi-fi. There's lots of restaurants and other convinces in the area...didn't get much chance for sight-seeing though. I would stay here again.

  • 5
    « Pleased »

    It was very nice. The bed was comfortable. The continental breakfast had a great selection and the food was excellent. The only thing that I would of changed was the bathroom. It was okay but it was small.

    5
    « Great Location and Very Clean »

    Don't overlook this place. It is great! My family and I stayed in this hotel for a week and I only had 1 complaint. If you book a room on a special budget price then prepare to get a cramped bathroom. Other than that this place was perfect. It was spotlessly clean in the room, halls and lobby. I would stay here again in a heartbeat. The staff was very friendly and polite. There is a McDonalds across the street and a Wendy's two businesses down connected to a gas station. The freeway on ramp is very close by so it's easy to find. The parking is free. Free WiFi. Our breakfast was included but you have to get to it before 9:30am or you go hungry.

    4
    « Exceeded expectations »

    This it the third time I have stayed at this property. I was impressed to see new carpeting and improvements in the room. Bed very comfortable and staff very helpful. Breakfast was very good too, but could have used more fruit.

    5
    « Couldn't be happier »

    I can't say enough good things about this hotel. I was given a phenomenal price. The free breakfast was as good as any, the rooms were extremely clean and up to date with it's design, and the staff was beyond exceptional. I would stay there anytime and I would recommend it to anyone who wants to have a perfect experience.

    3
    « Dave »

    Stayed one night and the hotel tried to charge me for another customer that had stayed multiple nights. Desk person was very confused and couldn't get the charges correct and couldn't print a receipt but assured us the issue was corrected. Just checked my credit card charges and was over charged for the room. What a mess.

    3
    « nice room, good breakfast, uneven service »

    Driving up to the is hotel, I questioned my decision to stay at this location. The exterior is a bit plain and there were bugs everywhere (not much the motel could do about this). Check-in was a disaster. We had a very long wait 20 minute wait while the only employee in the hotel tried to figure out adjoining rooms for the customer in front of me. We had requested first floor as we had a lot of luggage and were told that there were no rooms on the first floor and that there was not an elevator on site. This meant hauling all of items upstairs. After he noted that request on our reservation, he was able to find a first floor room. Finally, got checked in and from then on the stay was really pretty good. The beds were very comfortable and the room cooled down nicely. TV service seemed to be low definition which was disappointing. Breakfast was very good. Table and food area was very clean. Service was much, much better in the morning. , but had to give service two stars as the check-in process was so bad. The hotel needs some TLC. Per the website, it is scheduled to be remodeled. This review was pre-remodel.

    5
    « surgery »

    The manager went out of his way to accommodate us by getting us into our room early as I had surgery and needed to lie down ASAP. Was greatly appreciated. Like the new update to decor in the hotel we have stayed here many times and will continue to do so whenever in the area.

    5
    « Terrific deal! »

    VERY reasonably-priced rooms with professional staff and exceptionally clean rooms and facilities. Easy to recommend! Great location to SLC and surrounding cities/communities. Value and cleanliness is an excellent brand with ease of access and seemed to be in a very safe area within area surrounding many areas that travelers should know about!

    3
    « Noisy »

    Not the best, best western I have stayed in. So noisy I got hardly any sleep. Comfortable room and bed. Surfaces could have been cleaner. The check process was very long. Only one clerk helping, but others standing behind the counter not helping. Was just not a great experience.

    4
    « Everything very good as expected »

    The Best Western Timpanogos Inn in Lehi, Utah, was very easy to find. There the check-in process went very smoothly and so did check-out. The room was nice for a single night stay and the beds were very comfortable (firm style mattress). Breakfast was okay, but unremarkable, convenient that it was included and well-presented. I'd definitely stay here again if I wanted a location shortly south of Salt Lake City.

  • 5
    « Everything very good as expected »

    This Best Western was very easy to find. Check-in was very smooth. So was check-out. Breakfast was okay, but unremarkable, convenient that it was included and well presented. I'd definitely stay here again. Oy - 200 characters minimum for a review and I don't have that much to say.

    4
    « Utah Visitor »

    Very nice room , and a very clean hotel with a great breakfast buffet ! There is no elevator , no outdoor pool, no bellman but only 2 stories ! The room was very spacious but bathroom was small. The hotel is in a great location with easy access to the highways .

    1
    « AVOID THIS HOTEL!! »

    Dirty, overpriced and outdated. Rooms still had previous guests items in it (dirty sock on the floor and sunglasses left in drawer). We were in Utah for a wedding and this was the recommended hotel due to a discounted rate for the wedding which wasn't even that good. Still paid $100.00 a night! Upon arrival, we stood at the front desk for 10 mins waiting for the kid at the front desk to finish chatting on his cell before we were even acknowledged and checked in. No elevator to the second floor so you would have to haul your heavy bags up 2 flights of stairs to reach the second floor. Not a big deal for us personally but anyone of a certain age or anyone with an injury/disability would struggle and have to stay on the 1st floor. Hotel was very outdated and dirty. Doors didn't secure very well. Guests smoking pot in their room causing the entire second floor to reek of skunk. I have stayed at road side motels that were hands down cleaner and better bang for your buck. You pay for the name Best Western for this location and nothing more. Avoid this hotel if you are heading out to Lehi UT. There are many more places to choose from. I am by no means a "hotel snob" but when your child doesn't even want to sleep under the covers because of the conditions that says something. Very disappointed.

    3
    « Newly renovated but noise is terrible! »

    The rooms looked newly renovated and the staff and pool area are nice. Downsides: there were a ton of kids running up and down the hallway because someone was having a birthday party at the hotel. I had to go out and tell them to go away from our room because our dog was barking every time they would run by making noise. If people are going to have parties they should be not allowed to run around the entire hotel. Also, if you stay here make sure you are on the 2nd floor because the noise of people walking above you all night makes for terrible sleep.

    4
    « Relaxing friendly everything you need nearby »

    Our stay here was relaxing and enjoyable. Staff were welcoming and friendly and the indoor pool very well used. There were laundry facilities (which we used) and a fitness centre (which we should have). Within walking distance there were food options and family entertainment and a short drive away were many many more food, shopping and other entertainment options. We even had a view of Mt Timpanogos from our room. If we return to Lehi we will stay here again although our room would hopefully be scheduled for an update in the next few years.

    5
    « Great Experience »

    The staff who provided the breakfast did an amazing job. They always had the food hot and ready. We were with a large family group and they went out of their way to make sure everyone had what they needed. The beds were comfortable and the staff helpful.

    4
    « Very Good »

    Excellent beds, indoor pool, Jacuzzi, and breakfast. Main thing I missed is a TV channel that provides a cable TV Guide so I can quickly see what is on each channel for the next few hours. Bathroom was very nice but also very small - hard to close the door if someone is outside the tub (but the wash basin in not in the bath room). Building was being renovated so the exercise room was not available part of the time and there was some noise and parking inconvenience during the day; but the staff was very accommodating and readily agreed to a some discount as compensation.

    5
    « Excellent staff »

    The staff was excellent in every respect. Seth, the manager, in particular went out of his way to make us feel like we were in our home away from home. Room was clean, comfortable. Excellent location!

    4
    « One night in Lehi »

    My family and I stayed one night at the Best Western Timpanogas Inn In Lehi. We were upgraded to a family suite instead of a regular double queen (no complaints here!). The staff is very friendly and professional. They offer a complimentary breakfast in the lobby, but we didn't wake up in time. That's how comfy the beds are! We slept great! Good location just off I-15. Close to shopping and food options. Our only hangup, was what sounded like loud plumbing could be heard through the walls. Kids loved the indoor pool. I would recommend the Best Western Timpanogas Inn to anyone looking to stay in Lehi.

    5
    « Timpanogos »

    The staff was extreme friendly and helpful in giving us direction in places we wanted to see and things we wanted to do. The rooms were very comfortable and clean. the breakfast was good but all hotel breakfasts seem to be about the same. The main advantage was the quality of the rooms and the staff.

  • 4
    « Nice hotel, but under construction »

    This hotel was nice, but the entrance was all blocked off and the entrys were a mess because of the construction. All other aspects of the hotel were nice. I felt a bit uneasy because the outside doors were never locked late at night.

    1
    « It felt like a dive »

    It felt dirty and is under construction. Couldn't find how to get to room, part of the roads were blocked. The check-in guy didn't tell us how, We drove around looking for an alternate entrance. Carpets in hallway dirty.

    5
    « Great value! »

    This motel was a great value for the money after the expensive motels near the national parks. We had a room large enough for a king bed, sofa and coffee table, and writing desk. I believe our room had been recently redone as others were being worked on while we were there. The best room we had on our three-week trip. Great staff, thanks Aaron! Our only complaint was that the hot tub was really more of a "warm" tub and we really needed a hot tub after hiking. Highly recommended.

    5
    « Great Hotel, Great Price! »

    We came to Lehi for an All State Golf Tournament and banquet. The hotel was in a great location, easy to find and close to restaurants. The general manager was great to help us with a late check out in the early evening so our son could come back and shower and relax before going to the banquet. We would definitely recommend this hotel. Thanks again!

    5
    « AWESOM HOTEL »

    It was an Awesome experience. the breakfast was great had a lot of varieties. Staff was always helpful and cheerful. there was a lot of parking and tons of restaurants and stores close by that was very helpful. Cleanliness was 100% and Housekeepers were helpful.

    4
    « A life saver! »

    Ended up here after my "reserved" handicap room was inaccessible in Fillmore Utah. The desk clerk was very helpful, the room was big , clean & comfy, and the breakfast choices were far more varied than usual. Another big plus was that Costco was just down the street.

    5
    « Our stay at Best Western »

    very nice and I would recommend it to anyone, and enjoyed the wounderful breakfasts. I plan on staying there in the future. What more can I say, when your good , your good. Thanks Sean and staff for all you have done for us.

    5
    « Great hotel - no elevator to 2nd floor »

    Very nice hotel, nice pool and spa, great internet connection and very comfortable bed! Only down-fall is that if one is on a family vacation and gets put on the second floor there is NO elevator to use cart to carry all the luggage up to room, with 2 adults it took us four trips up and down (good exercise) to bring everything up, but besides that I'd stay there again...

    5
    « Enjoyed my stay »

    We keep coming back. Its a nice place to rest and recharge right off the I-15 highway where its easy on and off. There is a grocery store and several restaurants nearby so you can refuel easy for the next day on the road.

    5
    « Great Stay »

    Outstanding Property, great clean and comfortable Rooms, good Beds, good Breakfast and a very attentive Staff. I did not like the $50.00 Deposit for Incidentals, which was placed on my Card, no Clue where that came from, there were no Minibars or anything I would charge to my Room.

  • 5
    « A good choice between Salt Lake City and Provo »

    We stayed at the Best Western Timpanogas Inn in April 2016. The first thing we noticed was the exceptionally friendly greeting we received at the front desk. That proved to be true for all of the staff during the days we stayed here. Their friendly helpfulness is not a surprise considering at least some of the staff are also students at nearby BYU. This hotel has been recently renovated. Our room was clean and quite comfortable. For me there are a few simple requirements for an enjoyable hotel stay: 1. A comfortable bed, bedding and quality pillows. Every night we slept soundly here. Very nice. 2. If the a/c + heating is a window unit, it should be quiet enough to not be disturbing while maintaining the desired room temperature. It should not direct air at our heads while asleep. We never even noticed the a/c while it ran. Check. Reasonable vanity counter space. Not a large space here but we had what we needed. 3. A flat reasonably large corner shelf in the shower (missing in many hotels, even high end brands), decent water pressure, and a plus when there is a light over the shower to facilitate shaving. All present here. Also, the towels were larger and higher quality than those usually found in moderately priced hotels. The bathroom door expanded from the warmer spring temperatures, so it needed some maintenance to close properly and the bathroom fan was rattly. 4. A full size work desk and comfortable office chair with easily accessible power outlet. Done. The free WiFi service is decent speed and requires a log in (though the connections are not secure as is hotel-typical). There is a fairly large flat screen TV and a good couch. There was no power outlet on the bed side tables (usually provided in the base of the lamp), so I had to use an external battery to charge my battery after reading in bed. The indoor pool and whirlpool are normal in size for a Best Western, but my wife especially enjoyed swimming with the temperature to her liking. The whirlpool water was cool our first night but the staff corrected it immediately and the temperature quickly rose to what is normal for most hotels, i.e., not hot, but sufficiently warm with good action jets. The free breakfast was the same every day, but it was a good start for our mornings. Scrambled egg mix (with or without ham bits), sausage links, three waffle machines (most BW have just one) with a variety of waffle batters, biscuit and gravy, cereals, breads, juices and other drinks including hot chocolate. I was impressed with the young lady who worked hard every morning to keep everything in order in the breakfast area. The Timpanogas Inn is well placed for when we visit family in this area and it was a very nice stay for us, so we'll be coming here often in the future. For a complete report and photos, please visit FrictionFactor.com.

    5
    « A pleasant surprise »

    Very nice room, comfortable bed. Everything worked. Nice indoor pool and spa. The free breakfast was a cut above what is normally offered. Free HBO. All in all a nice surprise. Hallway carpeting was dirty, other than that, no negatives

    3
    « Found a spider on my bed »

    This hotel is pretty nice. The young man at check it was very kind and helpful. They have free wifi and breakfast. Complimentary coffee. We did find hair in our bathroom on the floor. I was laying on the bed and a spider crawled past me. Hoping there is not more.

    4
    « Good value with shortcomings »

    The room was older but it had beeen upgraded so it was fine. The common areas, especially the rugs in the hallways need some upgrading, but in general it is a fine property. We didn't find noise to be a problem and we were the closest room to the freeway. We did sleep with the window closed. The problems we encountered were: the WiFi quit last night, there was a faint smell of smoke in the room, and the breakfast this morning was out of many items by 08:00. The banana and the salty eggs, however, were great.

    4
    « Nice place for an overnight stay »

    We were in town for BYU graduation and needed a convenient place for an overnight stay. Timpanogos Inn has easy access to I-15 which was a plus for this trip. The room was very clean, the bed were very comfortable, and everything worked. The only downside, and this is common in freeway oriented hotels, is that there's no real walkable neighborhood. There is a Macy's grocery store nearby, but you're definitely in an automobile dominated environment, so expect that.

    5
    « very pleased »

    The hotel was clean and newly remodeled. The staff were very helpful; there was a miscommunication between the hotel and trivago but the clerk was able to get us into a larger room at no extra charge. The breakfast had a nice variety and was very good. The pool area was well cared for. If I had one less positive thing to say would be that it is a bit hard to get to even though it is close to the freeway, but with my GPS it wasn't a major issue. I felt like it was a great value for the cost.

    5
    « a great place to stay »

    easy for Garmin to find, lots of restaurants near by, near to Thanksgiving Point, Thanksgiving Point exit easy for Garmin to find, BUT visitor to Thanksgiving Point needs look for land marks, a drunken sailor laid out the streets. I look for the farm buildings, pastures, and corrals.

    5
    « Outstanding value »

    The rooms are very nice and comfortable. Starting with the reservation and continuing through our stay the staff showed a great desire to help us have a pleasant lodging experience. They are very friendly and go out of their way to see that the needs of guests are met in a timely manner. There are several good eating places that are very close. The free breakfast was delicious.

    5
    « Great Value- Great Stay »

    We had a great stay "just for fun" with our boys. They loved the pool and hot tub (which were spacious and heated to just the right temperatures.) Breakfast was good and the staff was very helpful. Super happy with our choice to stay here.

    3
    « Not as great as photos »

    Expected a bit better for the price. Try other nearby hotels with same price bracket. Our room smelled of smoke and overlooked I-15. Try to be as far as possible from freeway. First floor probably quieter.

  • 1
    « Not satisfied at all »

    To much to write. Terrible place to stay. Noisy, dirty, carpets in the hall were gross, long hair on our pillows & floor in bathroom & carpet in the room. To much to put into words. Breakfast was not what we expected. So we tried to eat the eggs, the ham was so salty & mixed into the eggs. The sausage was old & wrinkled because we didn't eat at 6:30, we ate at 9:00. Everything was not fresh. Gross!!!!! The room was noisy, we were put on the first floor because we arrived at 12 noon, & we were early. So that's what we were told was the only room ready. Loud walking above us all night. I so hated this stay. I have stayed in Hotels for less $ & enjoyed every minute. After all people this was Lehi not Salt Lake downtown. Get your act together. FREEWAY NOISE AWFUL!

    5
    « Great »

    Nice and clean hotel with high ceilings and lots of room to move around. Friendly staff. Excellent breakfast with tons of options. my kids enjoyed the indoor pool and hot tub. They were also remodeling so it's just going to get better.

    4
    « Enjoyed my stay »

    The hotel was one I stay at from time to time in Utah. I travel through on business and they welcome me with nice staff at the front desk and a problem free visit every time. I am looking forward for m next one when I get stranded there again.

    1
    « Non-smoking room smelled horribly of cigarette smoke. »

    We checked in on a Thursday evening, with very few cars in parking lot. When we got to our room, it had a horrible, overwhelming odor of cigarette smoke. We asked for a new room, and were told that was the room we had to keep, as they were sold out. There was hardly anyone at the hotel. Not happy at all. Had to have the window open for fresh air, and it was about 45F outside. :(

    5
    « Friendly Staff, Great Experience »

    We were greeted by super friendly and helpful staff. Clean room and nice facilities. My only minor complaint would be the complimentary breakfast. It was fine, nothing extraordinary, but some of the drinks were empty or unavailable, and wasn't really kept stocked up. We had to ask for several things. The food wasn't great, but not many complimentary breakfasts are. It served its purpose though. Would definitely stay here again regardless.

    5
    « Best Western to stay at »

    I stay at a lot of Best Western across the country. even with construction the faculty, the breakfast , the staff are excellent From the check in to check out the was a great experience. For thew price there is no better Hotel in the Lehi area

    5
    « MY STAY WAS GREAT »

    The staff and crew were all great the rooms were nice and clean the beds were comfy and everything worked , the TV remotes don't work so well and you have no info as to where to tune for what you would like to see

    3
    « Renovations »

    The hotel is undergoing renovations. The new bathtub is pretty cheap and creaks loudly when you stand in it to shower. Overall the room was very clean, neat and tidy. The price was very inexpensive but maybe that was because of the renos. Breakfast was typical but good. Mattress was excellent.

    4
    « Good for the price. »

    This is a clean and family friendly hotel, right off the freeway. The indoor pool was clean and we were allowed to use it a bit longer than normal due to our late check in. The breakfast was great! The rooms were clean and accommodating.

    1
    « CAN'T RECOMMEND. »

    Despite that the website says microwaves under Guest Room Amenities, and the last time I stayed here they did have them, they DO NOT now, only the family suites & one in breakfast room. I was told that they just remodeled and removed the micros. Interesting decision, lets lessen the amenities! This is another place where the TV is not only screwed into place so you can't move it closer to where you are watching from, its also on a high chest, not eye level, AND its placed at the rear of the chest. "Lets locate the TVs about as far as we can from the people watching it." My check in took about 20 minutes. Front desk person kept having to call his manager. In spite of the fact that the online reservation form has a spot for 'special request', and I put TOP FLOOR, they had me on a 1st floor room. They did move me, but took forever! Both of the mini fridges I used froze my food and soft drinks. In the 2nd room I gave up and didn't put much in there. Turned all the way close to off, still frozen soft drinks, grapes, granola bars! Huge disappointment, I expect more from a PLUS hotel, but I see on the website its no longer listed this way.

  • 5
    « Wonderful stay »

    This Hotel is a wonderful place to stay in Lehi Utah. clean, comfortable, good breakfast and lovely pool. It was also a great value. Its locating is perfect for all that we wanted to see and do in this area of Utah.

    5
    « Very nice »

    It was a great place to stay wish we had more time to stay but did not. We had to leave and head back to Boise. My wife does like the bed we had in our room and wants too get one so we need to know the type so if you can email me with the type I sure would appreciate it. [email protected]

    5
    « Very pretty, comfy beds, etc »

    Joshua was very nice checking us in, the night was cold & he offered us hot coco, it was good! The room was clean, cozy, very nicely decorated, the bed was so comfortable, we never heard the heater run, so either they're very quiet or it didn't ran, but the room temperature was perfect! The breakfast room is really nice with great variety of tasty warm food. We really enjoyed our stay.I'm sad I didn't have my bathing suit with me, the pool & hot tub looked very nice & clean.

    5
    « DANG! »

    I was very impressed with most everything about the hotel. Everyone was friendly, the lobby was beautiful, and the room was immaculately clean. The only thing i would work on (only because I'm the head housekeeper at my Best Western) would be t tuck the beds tighter at the bottom and smooth them out more. But that's just me. Overall a wonderful experience at a beautiful hotel.

    5
    « Nice »

    Friendly staff. Clean hotel. Various breakfast items. Loved the pool and hot tub. Easy access from interstate. Room has nice amenities, particularly for handicapped individuals like us. If I had to say anything negative, it would be that the parking lot wasn't plowed in the handicapped spaces. Good thing I was in a four-wheel drive! It's near lots of everyday stores, like the grocery, gas and restaurants too.

    5
    « great stay every time »

    love staying here we stay every time we are going to spend some quality time with family seeing as we only live like 2 hours away but it is nice to have such a great place to stay over night and the staff is great they are always so helpful and welcoming. we will always choose to stay here.

    4
    « Coming Back Again! »

    We first stopped by when we were desperate and tired. We had such a positive experience I booked it right away when we knew we were coming back. Little things are standard like the fridge in the room. Working pool and hot tub. Great hot breakfast with extra yummy toppings for my waffle!

    5
    « Great Christmas Getaway »

    We were greeted by a desk clerk who eagerly helped get our luggage up to our room (I was on crutches and my wife has a bad shoulder). There isn't an elevator and most of the first floor was being renovated so we couldn't get moved to the first floor. Our room was a renovated room and was nicely appointed. The pool/hot tub area was clean and well kept. The breakfast items were consistently kept well stocked and the friendly staff kept the tables and breakfast area clean. We had a good stay and would eagerly return.

    4
    « Vacation travel stop »

    Stopped here on our way home to Phoenix. Good location - lots of restaurants nearby - onsite breakfast had many items from hot & cold cereal, eggs, muffins, juice & coffee - nicely presented. Our room was large, comfortable & clean. The bed was very comfy. Unfortunately, we were located on the 2nd fl kind of over the pool area and we could here everything coming up from the people enjoying the pool. Also we could hear everything coming from the rooms next to us. In spite of the noise issue it was a nice hotel.

    4
    « Much better than expected »

    The property was much better than I expected from it's 2.5 star rating. Clean and well appointed it proved to be a very good value. With easy access from the highway, the hotel is located near every servcie you can imagine. Groceries, gas, restaurants, sporting goods, big box, auto, and etc are all within 1 to 10 min. drive.

  • 5
    « Christmas Escape »

    We always stay at this hotel when in this area. Even while doing renovation it was nice. Only complaint is that they don't have an elevator. Getting older makes it hard to get up stairs. But all in all we had a great time. Went to movie near by and out for a nice dinner. Had celebrated Christmas with family on prior Sunday so was just the two of us.

    4
    « Enjoyed my stay »

    Having been here I find the hotel a worthwhile place to stop in and stay. The place is clean and it was a fresh newly remodeled room, in a facility undergoing construction to have more updated rooms coming soon.

    5
    « Wonderful »

    We came in at 10:00 pm and were immediately helped. Relaxed, friendly, felt safe leaving luggage out in the car. I Wish my husband brought his swim suit. Great waffle condiments at breakfast! There was no problem checking out, we just left the keys in the room.

    5
    « This Hotel is Great! »

    This place should be a Best Western Plus! Very nice clean hotel! Staff was awesome and very friendly! Nice quiet location but still close to town. Pool is big and really nice too! Breakfast was good! My kids loved this place! Will stay again soon!

    5
    « Lehi Best Western Timp. »

    Quick check in staff was friendly. better than average breakfast, hot items, enjoyed the extra toppings for the waffles. Good location with easy access from freeway close to restaurants etc.. I would stay there again. Did not use the pool but looked nice.

    4
    « Great Service with Comfortable Beds and Pillows »

    We stayed there with our small dog and the staff were very nice. Seth front desk manager was very helpful with questions. Chantelle in the Breakfast room was so attentive and the food was good and hot. The director of operations was also very accomodating with a question I had. Nice place to stay with a place for the dogs to do their jobs. They were renovating the top floor so it will be even better when we come next time. We would definitely stay again.

    4
    « For the price the best in Lehi. »

    Clean quiet best hotel for the price in Lehi. Breakfast had scrambled eggs sausage apples bananas waffles mini muffins juices toast and cereals. Pool jacuzzi empty during the week full of kids on the weekend. Kind attentive staff. Good overall experience.

    1
    « Wouldn't Stay Again »

    We booked a couple rooms for our family. Upon arriving we were told that we were NOT getting the rooms we booked that were large and had two queen beds and a sofa bed. Instead, they told us we were getting small rooms that just had two queen beds. This left part of our family without a bed to sleep. We were told that they had changed our reservations because the rooms we had booked have water damage. The front desk person did not offer any accommodations in order to make up for the lack of beds. We reluctantly asked for cots and we were given one. The rooms were non-smoking rooms, but when we got to our rooms we found them to smell strongly of smoke and a foul odor. The pool that was supposed to be heated was ice cold and no one would get in it. I find it very unprofessional and despicable that this hotel changed our reservations without our knowledge and did not offer us anything in order to better accommodate us since they weren't able to give us the rooms we had booked. When we informed them that the pool was ice cold they said they would look into it and did nothing to change the temperature even though it was supposed to be a heated pool. I would not stay in this hotel again. I do NOT trust this hotel at all. Save yourself the frustration and stress and stay at a better hotel. This one definitely isn't concerned about losing any customers.

    2
    « Seriously Overated »

    Poor Customer Service, Dirty Carpets, Rooms were very dark and cramped. Bathroom is remarkably small. Fitness center advertised no longer existed and being the only reason we booked this hotel over another we complained, but to no avail or monetary adjustment. When asked about interesting things to do local were told "nothing". Swimming pool was freezing cold, even children couldn't tolerate it and crammed in the hot tub instead. Breakfast was ok except for the hard as rock waffles. There are very few hotels I have stayed at that I wouldn't return to-this is definitely one.

    5
    « Nice stop near Salt Lake City »

    Pleasant, easy-to-find hotel off I-15 without much noise and near Thanksgiving Point gardens. Clean, efficient, and friendly. Restaurants nearby. Spacious room. Laundry available. Especially good if wishing to by-pass SLC traffic on destinations elsewhere. Will come again.

  • 5
    « Excellent Accomodation »

    Décor was current and the room was clean, comfortable and quiet. Staff was polite and helpful. I was given the internet rate for a second night which was also very much appreciated. The hot tub was broken because a guest apparently damaged the unit but this was not the hotel's fault, so I don't count it against them. Overall and excellent experience and there were no detractors.

    3
    « Best Hashbrowned potatoes »

    I enjoyed the breakfast of potatoes which was quite nice. Also really enjoyed the functionality of the TV with direct tv satellite reception as well as a beautiful modern room. Thanks for making an enjoyable stay for business travel.

    4
    « WE KEEP COMMING BACK »

    This motel is our stopping point on our way to colorado, it is just below SALT LAKE and easy to get to so when we start out the next morning we do not have to deal with a lot of traffic. The motel has gotten older but is well kept up, good parking and friendly service, the breakfast menu has changed a little but still is good most rooms are quite comfortable and over the years we have had onlly one problem wit booking and that was taken care of on the next visit. over all this is a good place to stay.

    4
    « So close to excellent, but not quite »

    Friendly and helpful staff. Easy access and parking. Indoor pool and hot tub very nice and clean. The carpet in the bedrooms and hallway was dirty but the beds and linens were clean. Very limited breakfast. Fine for one night but dissapointing for a weeks stay.

    3
    « Best Western Timanogos Inn, Lehi, Utah »

    Comfortable room, but had trouble with key to pool area and hot tub was not hot. Breakfast was nice and clean but just simple stuff. Also I had trouble finding the hotel. It was confusing on how to get there. I got lost every time I left and came back.

 

Getting to the hotel ...

All directions
·From: I-15 North. Take Exit 279. Turn right at stop sign. Move quickly into the left lane. Turn left at first signal (850 East, between McDonald's® and Wendy's®). Go approximately one block and turn left into the Best Western® Timpanogos Inn parking lot. ·From: I-15 South. Take Exit 279. Turn left at signal and go under the freeway. Turn left at first signal (850 East, between McDonald's® and Wendy's®. ) Go approximately one block and turn left into the Best Western® Timpanogos Inn parking lot. ·From: The Meadows Shopping area Turn west, left on Lehi Main Street and go under the freeway. Turn left at first signal (between McDonald's® and Wendy's®). Go approximately one block and turn left i...

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