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Best Western Hotel Mission Inn, Las Cruces

4.0/5  - basé sur 741 notations.
1765 S Main Street, 88005-3116, Las Cruces, United States - See map

This Las Cruces, New Mexico hotel features the largest rooms in town, 370 square feet and serves a delicious complimentary hot breakfast buffet, as well as providing convenient access to the Rio Grande Trail and the White Sands Missile Range. Welcome to the Best Western Mission Inn where guests will enjoy the largest rooms in town, a friendly hospitable staff and the authentic "mission" look of this Las Cruces hotel. Each hacienda-style guest room features cable satellite television with HBO® and free high-speed Internet access for guests' convenience. Start the day off with a complimentary hot breakfast buffet. This southern New Mexico hotel also features a meeting facilities featuring murals by Antoinette Cox and accommodating up to 40 guests as well as a business center. Small pets are welcome! Only one mile from the Best Western Mission Inn, guests will be able to visit the Historic Old Mesilla and downtown Las Cruces offering a variety of shopping and dining. The famous Rio Grande Trail is a great place to take a hike and view the beautiful Organ Mountains and the Dripping Springs. The Aguirre Springs recreational area offers a relaxing atmosphere to picnic. New Mexico State University is also only three miles from the hotel, ideal for guests visiting students. Take part in one of the many events held in Las Cruces every year such as the X Prize in October, the Balloon Festival in February and Wine Festivals in both March and October. The friendly, helpful staff at the Best Western Mission Inn is ready to ensure a fun-filled memorable stay in Las Cruces, New Mexico. Make a reservation today and save! Enjoy your stay.

Best Western

Hotel Mission Inn

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Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 741 guest reviews
NOTE ISSUED
Excellent
317
Very Good
259
Average
100
Poor
38
Terrible
27
REFER TO NOTICE
Business Business
72
Couples Couples
296
Family Family
230
Friends getaway Friends getaway
36
Solo travel Solo travel
73
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Why wouldn't they tell a family booking their pool is out of service?"

3
09/07/2018

I was really disappointed with this Best Western considering that my little boy looks forward to the pool more than anything when we travel. There wasn't mention on the website that their pool was closed for maintenance and when we checked in the clerk didn't bother to mention it either. When we realized it we complained to the 1-800 number and were able to get a refund and go find another hotel. I just think it's important for hotels to be up front about things like this.

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi erikarobers, You may have this experience at another hotel. Our pool has been open continuously since it opened in May. Additionally, we have not been contacted by Best Western Corp. Any call to Best Western Corp would be forwarded to me for response. As a third check, I searched our reservation records for your name and did not find any names close to yours. As I mentioned above, you may have had this experience at another Best Western but it certainly wasn't at the Best Western Mission Inn in Las Cruces, NM. I do hope if you're ever in town, you'll give us a chance to impress you and certainly deliver a better experience than what you had at the other hotel. Thanks!

"good experience"

4
25/06/2018

Stayed here overnight. Loved the room decor, kept very well with the location (very southwestern). room was very clean and different from most best westerns I've stayed in, in that the sink area was separate from the toilet and tub/shower (these were in a separate room). the sink was divided from the main room by a wall housing the closet area. this hotel has an outside entry. towels were clean as well as linens. I thot my bed was a bit hard however my son said his was great. I heard the train across the street only once. there are other hotels built pretty much the same distance from the tracks. The lady that evening at the front desk was Cynthia. she was very professional and friendly. she helped us with a place to eat. Breakfast was served in an extremely nice restaurant (I have been in lots of best westerns and so far this is my favorite breakfast place). It was a very welcoming atmosphere, with southwestern decor and a raised eating area that was a bit more private from the other tables. the food was good with a bit more variety than other hotels. The two attendants were Dennise and Eunice. they were very attentive to remove clutter from out table and ask if we needed anything. As we left we gave out key to the man on duty named Alan. a very pleasant gentleman who was very friendly. all in all I liked this best western and would recommend it. and although we didn't go in the pool, it looked as though that area was well attended.

"repeat Customer"

5
23/06/2018

Great check in friendly clerk, room was large, fast wifi, good TV, clean bathroom and shower. Excellent free breakfast that starts early (6 AM). Stayed there previously and will continue when near Las Cruces.

"Nice place to stay"

4
18/06/2018

Cleann rooms friendly personnel, great breakfast. Best place to stay, near all the family we are visiting and close to restaurants and downtown. Always try to stay here when visiting. An old motel that needs a litttle work.

"Best experience"

5
10/06/2018

We stopped in for one night along our NC to CA road trip. The place was beautiful, room was HUGE, awesome beds, top-notch breakfast, and the pool was clean. The staff was very friendly and helpful. It's off the beaten path s but but is WELL worth it!

"Great Room and Staff-Good Value-Very Relaxing"

5
07/06/2018

I stayed here twice in two weeks recently and was impressed both times. When I made my reservation Allan at the front desk assisted me and told me "our rooms are the largest in Las Cruces". The room I had was indeed huge and had been recently renovated. Joseph helped me in with my luggage and when I commented how tastefully the room was furnished and how remarkable the mosaic tile around the mirror ways he said he had done much of the work. The wood furniture was sturdy and practical. Wood beams were overhead and the microwave and refrigerator were in a cabinet. The room was well lit, had two beds with four pillows, lots of places to charge electronic devices and TV had great selection of channels. Towels and bedding were upgraded. I slept well and the room was very quiet as the rooms are set back from the street. Outside was a landscaped courtyard with an inviting outdoor pool, benches, and table and chairs. In the morning a delicious hot breakfast was served in a cheery dining room with tablecloths and huge windows. An attendant brought beverages and kept the food items replenished and stocked. Although the property is older it is well maintained. A one way circular drive leads to the rooms and you can park directly in front of your room. The motel is two stories (no elevator). Restaurants and historic Old Mesilla and Mesilla Valley Bosque State Park are nearby. I thought this property was a great value and look forward to staying here again as my stay was perfect.

"very relaxing"

4
05/06/2018

I had a water leak in y home and needed to be removed for a couple days. My family and I stayed at the Best Western Mission Inn. It was very nice with clean rooms. The people were very accommodating and friendly. It has a very nice court tucked away behind the pool that is very well shaded with tables and a barbeque grill. The price was right and the service was excellent.

"Must Share Room With Cockroaches"

1
28/05/2018

I reserved one night at this hotel for my daughter who was traveling. She checked in, went to her room, and immediately checked out because her room was crawling with cockroaches. She sent me video and I was appalled. No refund on the room either. Stay here only if you don't care what crawls all over you while you sleep.

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi pgstockton1, As I mentioned in your other review, I sincerely apologize for your daughters experience. We believe we've already addressed this with our pest control provider and will continue to monitor it diligently. Concerning a refund, I spoke with your daughter the next morning and explained to her that since the reservation was booked through Expedia, they would be issuing the refund. At no point did we charge your daughter's card or Expedia's virtual card for the stay. I did call Expedia as well and confirmed that they were issuing a refund which you may have received by now. Again, I sincerely apologize and as you can see from our other reivews, this experience is not indicative of the service and quality of accommodations we strive daily to deliver.

"Mission Inn is a lovely, well managed motel"

5
23/05/2018

The Mission Inn in Las Cruces is one of my favorite motels period. It is not a new property, but all the facilities are well maintained and work perfectly. The staff is very friendly and professional - I received an excellent restaurant recommendation. The room is large, comfortable, and attractive with the beamed ceiling. It is just a great experience to stay at the Mission Inn.

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi Gary N, Thank you for taking the time to review your stay with us. I'm very pleased to read your comments on the hotel and staff. We strive do deliver a great experience!

"Stayed one night last Sat, 5/19/18."

4
23/05/2018

Room was updated and very clean and had a great lawn right by our room to walk our two dogs. The only problem was with the air conditioner. With 90 degree weather in Las Cruces, NM, our room was rather warm. It did cool down some during the night. We would probably stay there again.

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi Ramirezn1, Thank you for reviewing your stay with us! I'm pleased you enjoyed your stay with us, I do apologize for the ac. The heat kind of hit us a little quicker than we thought and we didn't have those ac's running earlier to cool the rooms down. We have them running now and rooms should stay cool through the summer. Thanks again and I'm glad you'll choose to stay with us again!

"Great Room, but not so great WiFi"

4
19/05/2018

The King Suite is HUGE!!! There were 2 rooms that were equal in size. One room had the king bed, large end tables, Dresser as well as 2 chairs (one with an ottoman) and an air conditioner. The other room had the bathroom sink/dressing area as well as the living room that had a large dresser, refrigerator, TV, huge coffee table, desk, couch and loveseat. The only negative was that the WiFi was spotty at best during late day/evening and only slightly better during the day. However, the room more than made up for the WiFi.

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi Fred and Terry B, Thank you for taking the time to review your stay with us! I'm really glad you guys loved the room. I do apologize for the wifi, we had a piece of equipment fail and it took us a while to identify it. I hope you choose to stay with us again, the next time you're in town!

"Clean, & nicely decorated & Friendly Staff"

5
14/05/2018

Nice large & clean room! There is a small hallway and then your bed (no hotel hallway shines into the room), there is a small refrigerator & freezer along with a microwave and counter outside the bathroom & a large area to put your luggage along with a place to hang clothes. The air conditioner unit is locate at the far end of the room - blowing on to the bed (no fighting over who gets the cold air.) Our room had a desk & office chair, couch & another large chair. For breakfast you can make your own pancakes or oatmeal, scrambled eggs & gravy, there is cold cereal & milk or you can choice yogurt, coffee & juice, english muffins, biscuits & bread for toast. Butter, cream cheese, peanut butter & jelly, syrup are also available. I would stay there again - the price was great too especially for the size of the room.

"Friendly staff"

2
14/05/2018

Stayed 5-13-18. Check in/out was easy with very pleasant staff on both occasions. The breakfast buffet was hot and good. There were ample choices. The room was nice in appearance with South Western style furniture. The bed was comfortable. Except for the 5 AM train whistle and passing train the place was quiet. The room was not clean to my expectations. The previous occupants trash remained upon our arrival. I could tell that an effort had been made to clean, but a small effort only. The bathroom exhibited the same cleaning results. The sink had lots of tiny ants walking all over the top and in the sink. In the morning I reported this to the front desk and the reply was they would pass this on to maintenance. Even though I stay mainly in BW Plus hotels I probably would pass on this one in the future. We would have asked for a different room except for having already brought in all our crap and we were extremely tired from the days events and just needed sleep

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi Poudre1, Thank you for staying with us. I will track down what happened with your room and address it with my staff. As you may have seen from our other reviews, we do hold ourselves to a higher standard and I sincerely apologize for not delivering that standard during your stay. I hope you'll give us another chance to provide a superior experience on your next trip into Las Cruces.

"Best value in Las Cruces"

4
13/05/2018

We've stayed many places in Las Cruces, but this motel is the best value. It's very clean and tidy. The location on Main St. is convenient. Most of the chain hotels in Las Cruces are right on either I-10 or I-25, a noisy location. While not too far from the highways, this motel is in a quieter location. The decor is southwestern, so there is some character. All the rooms have been tastefully redecorated recently. There is a nice grassy, shady area in the center of the motel with picnic tables. The staff was polite and competent. Maybe because it is an older hotel, the rooms are a little bigger. There is good attention to details in the room. The stopper in the sink even works which is not the case in many more expensive hotels. The beds are fine. There is a train that came (across the street) twice while we were there, but it was brief and didn't really bother us. The day we stayed, May 10th, there was no water in the pool, but they probably have fixed that by now. At $80 per night, we will make this hotel our regular stop when in Las Cruces.

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi Gail L, Thank you for choosing to stay with us and for your wonderful review! We do have the pool filled and hope you get to enjoy it on your next trip into Las Cruces.

"Awsome"

5
13/05/2018

If you're looking for excellent service, comfortable, homey rooms with decor that really reflects the area then this is your place. It is my favorite ever place to stay. If I ever get the chance to return to LLas Cruces I will stay here again.

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi geri307, Thank you for staying with us and for taking the time to review your experience with us! We'll do what we can to stay your "favorite ever place"!

"BEST dining room"

5
13/05/2018

Las Cruces was just a stop in the road on our journey but we were pleasantly surprised with this hotel. We ended up getting an upgrade to a double Queen suite. This room was fabulous with 2 bathrooms (yes 2 bathrooms) which made getting ready in the morning so much faster. Also a nice living room area, fridge, etc. This room was top floor in a corner so it was quiet. The dining area for their free breakfast was so nice! It's more of a nice restaurant feel rather than the usual cafeteria style room that you see in 99% of hotels that serve a free breakfast. Lots of options here including eggs, biscuits and gravy, and breakfast meat which I think was sausage if my memory serves correctly. When I saw the online photos before booking this hotel, I assumed the restaurant pictures were for a paying restaurant. I was pleasantly surprised to find out that this is the dining area for the free breakfast. They didn't have to make it so nice but they did. This is why we'll be back when our travels bring us back this way. Tip: don't park under a tree. The birds here need immodium. I don't know what these local birds are eating, but whatever it is, it doesn't agree with them and we found out the hard way. We didn't get one or two droppings. We got the front half of our car painted in bird droppings. I've never seen anything like it. It was like bird diarrhea times 10 birds. Ended up having to spend $10 at the car wash before being able to hit the road again.

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi TinkerbellPatten, Thank you for staying with us! I'm pleased you enjoyed your stay with us and I'll definitely see what I can do about those birds!

"Good place to stay in Las Cruces"

5
05/05/2018

I continually return to this hotel because of the location, value, cleanliness, friendliness, and amenities. It is convenient to the interstate (I-10, a bit of a drive through town from I-25) and the University where most of my business takes place.

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi Leonard L, Thank you for your great review and continued business! Hope to meet you on your next trip into Las Cruces.

"Beautiful place!"

5
01/05/2018

This hotel was a pleasant surprise. The room was very spacious and decorated with a southwestern flair. It was very clean, quiet and comfortable. The staff was very friendly and helpful. This is one of the nicest Best Westerns we've stayed at.

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi suzannew950, Thank you for the great review! I'm glad we were able to surpass your expectations and deliver a clean, quiet and comfortable stay!

"Good location and reasonable"

5
01/05/2018

Good location easy to find. Very nice room, very clean with good service. The hot breakfast was the best on our road trip. staff was courteous. We highly recommend this motel. Room was very quiet for sleeping

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi dickandjackie, Thank you for the 5 Star review! Our staff enjoy what they do and it is definitely rewarding when reading reviews such as yours.

"Great value for money"

5
26/04/2018

I stayed there for one night and it was definitely a great experience. A hot, delicious breakfast was included and my room was clean and comfortable after avery long drive. Staff was friendly, corteous and welcoming. I higly recommend this hotel.

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi tatianashams, Thank you for taking the time to review your experience with us! Reading reviews like yours are truly rewarding, especially so for my staff who make it all happen. Thanks again!

"A pleasant surprise"

5
23/04/2018

My wife and I visited Las Cruces for a weekend birthday celebration. Had no intention of staying at a Best Western, but the price was right and location was convenient for our visit. It has been decades since we have chosen a Best Western, and the experience far exceeded our expectations. Great staff, updated room, good hot breakfast. I vowed to return. We were a little concerned about the railroad tracks across the street, but that was no disruption to sleep. I was aware of two trains passing in two nights, so it wasn't a problem.

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi Joe B, Thank you for choosing to stay with us and for taking the time to review your experience with us. I'm glad we were able to exceed your expectations and hope you'll become a Best Western regular!

"Wonderful stay"

5
20/04/2018

Hotel looks a bit dated but the stay was terrific, The Staff was attentive and personal. The room was large and comfortable. The Hotel is located next to the Railroad tracks so you will hear an occasional Train pass by in the evening.

"Very good"

1
18/04/2018

Every thing was good could use firmer pillows. Lobby, room and the outside of the buildings was clean. Could use more snacks .Need some king rooms on the ground floor because my wife had trouble climbing the stairs.

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi dvdro21, Thanks for taking the time to review your stay with us. Based on your comments and your other review on booking.com, I'm guessing that you meant to give us a 4 or 5 rating. Concerning the king rooms, we do have several on the bottom floor although we were sold out of the king room type during your stay. I will also make sure we add some more snacks to the mix! Thanks again for staying with us and we look forward to your next trip into Las Cruces. Thanks!

"great SW style motel"

5
10/04/2018

My husband and I stayed here on our way from our NJ home to our AZ home March 31. We usually stay at BW and found this hotel in AAA book. It was everything we like. Nice big room comfortable bed SW décor decent breakfast and Great price. First time to Las Cruces but we will definetly be back. Staff friendly pool nice (but is was closed when we were there) We stayed in 5 difference motels coming from NJ and this was the BEST

"Comfortable in Las Cruces"

5
06/04/2018

A well maintained, clean and comfortable older style motel - but fully updated. Close to Interstates and Mesilla. Very friendly staff and good breakfast. Will definitely recommend. We will stay here again.

"Beautiful hotel"

5
02/04/2018

I was very impressed with the desk staff upon arrival and the morning staff on departure. The lobby was beautifully appointed with many items of historic worth accenting the Mission theme. I was quite impressed. Overall, the stay here was exceptional, the room comfortable and clean, internet fast, and breakfast was very good. We would plan to stay here again if we come this way.

"Best Western Mission Inn, Las Cruces, NM"

5
02/04/2018

The rooms were clean and all the expected amenities were available. The rooms are very quiet. We never heard noise from other guests. We did hear the sound of one train passing by each evening but it was not disruptive. The tracks are across the street.

"Great stay, great value."

5
02/04/2018

Great location, easy 5min access to downtown, Mesilla and university district. Staff were very professional and courteous. Rooms are clean and accommodating. I will definitely be staying here again!!!

"Great Value"

5
31/03/2018

Great value, with spacious rooms. Comfy bed. Safe, secure feeling. Near RR tracks. Train passed by both nights about 1a, but was not much of a disruption. I'll stay here again, over other hotels in the area.

"Great value, large rooms, and great breakfast."

5
23/03/2018

A family of 5 (4 adults 1 child) has plenty of room to spread out. The price per night is great. The hot breakfast has a lot of variety and the attendant does a great job of keeping everything filled.

"Thank you to everyone at the Best Western Mission Inn!"

5
20/03/2018

We recently brought a large tour group to visit the area and we stayed at the Best Western Mission Inn. Everyone was pleased with their stay there. The rooms were clean and comfortable, the breakfasts were great, and all the staff were very friendly. We will definitely book our next stay at the Best Western Mission Inn!

"Traveling home"

5
15/03/2018

Nice clean rooms. Staff went over and above. Very helpful and friendly. Helped with information about where to eat and made sure we got our points. Very accommodating in finding the room we wanted. Hotel was older but very well maintained.

"Very pleasant stay"

5
13/03/2018

Very clean property, clean rooms, friendly staff. We didn't make it for breakfast but was still offered if we wanted anything from the back at checkout and still was able to get coffee. We would stay here again.

"Great decor and love parking in front of room"

5
05/03/2018

Great motel with outside door access. Nice decor in lobby. Nancy at front desk very accommodating by lending us her cell when our card was declined. The room is big and nicely decorated, separate counter and sink from bathroom. 3 nice big windows in front. The breakfast lady was very helpful always picking up and supplied me with a few gluten free options.

"Love the Large old fashion room!"

5
05/03/2018

Mission Inn is the only place we stay at when we go to Las Cruces!! The rooms are great and vey clean. Breakfast is good for buffet style--could have something besides link sausage though!! Front Desk clerk was friendly and fast!! Will stay again if the need arises.

"Best western great rooms, very bad staff and service."

1
10/02/2018

The hotel is beautiful, but the staff was horrible. My GMC Daniel 3500 was stolen from the parking lot and was, spoken to and looked down on by hotel staff. The manager was the only kind one. This is a great hotel but no one should ever be treated the way, why make someone feel worse in an already bad situation.

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi Chris, I'm glad you were able to get things squared away with your truck. I apologize again for the employee you spoke with, she shouldn't have asked you the question she did but I think that stemmed from parking in a handicap spot due to lack of other parking availability. I certainly appreciate your kind words about the hotel and myself, if there's anything I can assist with please feel free to give me a call. Thanks!

"Very nice, large room and great doggie area"

5
10/02/2018

We spent two nights here and were extremely pleased. The room was very spacious , clean, and quiet. I liked that you could park by your room... plus it made it extra easy for taking the dogs over to the grassy area just beyond the row of cars. The staff were all very friendly and they had a hot buffet breakfast, including scrambled eggs, sausage, biscuits and gravy, waffles, plus all the regular things. Great flat screen TV and HBO channels. No problem with internet. I wouldn't hesitate a minute to return here.

"Nice older property, but....."

3
03/02/2018

The room is spacious with toilet & tub/shower separated from the sink & mirror. The bed was comfortable although the TV was small & at a rather high & far position to be easily seen from the bed. The biggest problem with this place is the location across from the tracks for the freight trains. It feels like they're coming through the room. Most of the newer properties are only 1/2-1 mile away and in overall nicer settings. Take a look at a detailed map before booking here if you are a light sleeper.

"Good Second Stay"

4
03/02/2018

This was my second stay at this property, and it was good enough to make this my choice for future stays in Las Cruces. The breakfast was very good with a great selection of hot and cold items aplenty. The room was well-furnished and very nice. Service from employees was exceptional start to finish. Wi-fi connection was consistent and strong. I like the vibe and decor of this motel and its location, too. It's easy to get to most places in Las Cruces from here without being located right next to the freeway. The only issue with my stay was a shower head that seemed somewhat clogged by hard water. The water sprayed all over the shower (and beyond the curtain) and I was unable to adjust the shower head to any discernible spray pattern. This motel is a great value, and it will continue to be my motel of choice.

"Disappointed."

2
03/02/2018

I'm genuinely surprised by all these positive reviews and I'm wondering why our experience was so different. We were under the impression that the rooms were recently renovated, but it sure didn't look that way. The staff was really lovely, but the room was stinky, poorly lit, and cold. The toilet clogged, the tub didn't drain, the tv was tiny and old, the furniture was broken. I woke up in the middle of the night unable to breathe, I assume due to the mold and the window unit heater that cranked loudly all night. As we were leaving the next morning we realized that one of our thin front windows was actually open the whole freezing night (it had been hidden by the curtain)- the catch didn't work, so we couldn't have closed it if we wanted to. Tidy grounds, friendly employees, but otherwise - just awful. I'm not that picky when it comes to inexpensive road trip motels, but our room was such a bummer!

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi SterlingChampion, Thanks for taking the time to review your stay with us. Your stay was certainly atypical but don't worry about being too harsh a critic. Our staff generally do a great job of maintaining the property but there are times when we'll miss things. Although we hope and expect to catch problems before a guest stays with us, when we miss something we do value the information guest reviews give us. I"m guessing the stuffiness was due to the heater running, just turning it off or lowering the fan speed could have helped. Concering the other things you mentioned, I'll go through with my maintenance man and identify the cause and make corrections. Thanks again for reviewing us and if you'l like to speak with me please feel free to contact me at the hotel.

"Very nice for the price. Pleasingly suprised."

4
02/02/2018

The rooms are large, well appointed & nice. It is nice to be able to pull up & park in front of your room, easy unloading your luggage. A little noisy due to the train across the hwy. Nice reception, above average included free breakfast. I would stay here again.

"Very clean and well-run property"

5
31/01/2018

I really enjoyed my recent stay at this hotel. The staff was great and the room was clean and comfortable. The complimentary breakfast was served in this lovely restaurant-style setting (The Blue Agave Room) and was plentiful and delicious. Fortunately the hotel is located a few blocks away from some major road construction going on downtown, so I was able to get around town and avoid that. Also, the motel is located not far from Mesilla, which I enjoyed visiting as well. Although it did not bother me, it should be noted that the location is near the railroad tracks, so you will hear trains from time to time. They have some pet-friendly rooms and a seasonal outdoor pool as well.

"Fantastic stay"

5
29/01/2018

Great room and great employees. Clean, breakfast was good, reasonably quiet too. The streets of Las Cruces are not the best lit so finding this place in the dark was a little more of a task but well worth it.

"Awesome"

5
28/01/2018

Absolutely the cleanest hotel room I've ever stayed in and that includes some high end hotels. The bathroom had no stray hairs, the towels were soft and new and the beds were amazing. I won't leave out the great front desk staff either. I recommend staying here.

"Sorry We Were Only Staying One Night"

5
11/01/2018

The Best Western Mission Inn has the kind of outstanding decor you expect in a boutique hotel or bed and breakfast. The beautiful chosen decorative items and colors and woods in the lobby continue into the rooms as well. We were blown away by the beautfy of this motel. Obviously an older one-story roadside property, it has been brought up to date and decorated with care. We appreciated that it is a dog-friendly property, and particularly that there is a large grassy area with picnic table and large shade trees beside the central swimming pool. The free breakfasts at Best Western are way above the quality of free breakfasts served at other motels, and this one upped the game by having a two-level dining room that afforded people a bit of privacy. The food area was constantly cleaned and stocked. Beds were comfy, electrical outlets plentiful, a small fridge and a microwave were handy, the room was spotlessly clean and the bathroom fixtures looked brand new. The location away from the freeway, but just a few blocks from the intersection of I-10 and I-40 meant the motel is quiet as well as convenient. We did have one concern. We were there in colder weather, and the room a/c-heating unit did not have a control to turn off the fan, so we had a blast of warm air for a while, followed by a blast of cold air. The heating/cooling units obviously are the last thing to be upgraded in this beautiful motel. I hope the owners will take care of them before we return. I think on our next road trip we will go out of our way to have a stop in Las Cruces just so we can stay at the Mission Inn.

"Moving to New Home"

4
10/01/2018

This is a nice, well maintained hotel. It is an older hotel, but they have it in very good condition. Fairly easy to get to, and wasn't right next to the interstate, which I liked, so it was quieter. The breakfast was better than at most hotels I have stayed at. Hot breakfast (scrambled eggs, sausage, biscuits and gravy, waffle maker), with other good choices for cold foods. I thought is was a very good value. We would stay here again.

"Favorite"

5
04/01/2018

This Best Western -Mission Inn is the best. The night staff, Teddy, was very accommodating. He even tried to save us money. The room was very clean, always spacious, newly painted, and an updated bathroom. I love this hotel/motel. It's always quiet, and we feel safe. The breakfast is unbelievably good and well maintained. We will be back!

"Great for traveling with dogs"

4
02/01/2018

I have not stayed in a Best Western for 17 years because of a bad experience and swore I wouldn't again. This was my best choice in Las Cruces with my two dogs so I had to. Great property, room was nice and large, I loved that they had a grass area for pets, and the staff was really friendly. I would go back to this property but no other Best Western.

"Give this new hotel a try!"

5
01/01/2018

We were impressed with the welcome we received and the effort given to solve a problem with the TV. The décor was Southwestern but above average. Good breakfast in restaurant environment. A relaxing stay!

"Las Cruces BW"

5
30/12/2017

We stop in Las Cruces on some of our cross-country jaunts, as it is about half way between our home in San Diego and our next stops in Austin or San Antonio. This hotel is close to the I-10 highway, and is a very good value. They include a good buffet breakfast with the stay. The room is pretty basic, but it is clean and well-maintained. Overall, this hotel represents a convenient, good value stay.

"Old style motor lodge"

5
29/12/2017

This is a great hotel with fantastic staff. Updated motor lodge style with large rooms, plenty of light and comfortable beds. Hotel is well kept and clean including rooms, lobby and breakfast area. Outstanding value.

"Quiet and Clean"

5
28/12/2017

We stayed two nights at the Mission Inn. We were impressed with the cleanliness and care the hotel staff showed us both in our service and the overall appearance of the hotel and courtyard. The breakfast server was especially helpful and attentive. The selection at breakfast was good and everything ran smoothly. We'd certainly consider staying here again.

"quite pleasant "

4
23/12/2017

Easy booking online. Staff was very friendly, everything was clean. Nice dog walking area. Pool was not open due to the winter, but is in a perfect spot and maintained well. Breakfast was fresh and warm. The whole environment is very inviting and nice.

"Third time at the BW Mission Inn"

4
22/12/2017

Spacious, clean rooms with comfortable beds, microwave and fridge. It's the third tine we've stayed here and it has always been a pleasant stay. You may hear train noises in the night, we use ear plugs so it's not an issue.

"The place to stay in Las Cruces"

5
21/12/2017

A beautiful well-cared for motel with a great deal of las Cruces history going back to the 1960s. Largest rooms you will ever find with tasteful Southwest accents and furnishings. Close to the university and shopping, easy to get to, no traffic noise, friendly staff and manicured grounds.

"Rustic Oasis"

5
17/12/2017

You will definitely enjoy your stay in this rustic Oasis! Newly renovated and ready to accommodate your vacation needs. The management & staff are very friendly. Their breakfast spread is also very good.

"Retro in Extremis"

2
16/12/2017

Read ALL the reviews, not just the management recommended ones! “Mid-century” has it right. This was an avant-guarde motel in the 60s by the look of it. But the low-end price reflects BW's assessment of the attractiveness of this property. We are penning this review at 2 am, so we cannot speak to the breakfast or the train traffic, but the room speaks for itself. First the PROs: spacious area and king-sized bed with choice of pillows. Adequate WiFi (5 Mbps DL, 2.5 Mbps UL). Working smoke detectors. Areas of heated tile! Now the CONs: it's as if the ADA and ATSC never happened. The TV has analog channels, and the toilet seat flirts with the floor. (Toilet is prone to clogs.) The A/C is a recalcitrant window unit that pumps heat (it's December, after all) into the room REGARDLESS of thermostat setting. (We've had to disable it for comfort, but we rue the coming of a chilly dawn.) Bottom line is this IS the motel for you if you're a fan of nostalgia and long for the 60s experience. BWMI apparently realizes its shortcomings and has become “pet friendly” and “good breakfast” and inexpensive in compensation for the paucity of (the costlier) renovations.

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi drcaparr, Thanks for taking the time to review your stay with us. I have to say, I love your writing flair and I do appreciate reviews like yours. I'd like to clear a couple of things you mentioned, the AC is a ptac, through the wall unit that almost all midscale properties have. We do have ADA rooms available, if requested. As well as, all the reviews you read are by guests like you who've stayed with us. TripAdvisor doesn't allow for management recommended reviews, they just list them as they come in. We were able to clear the toilet issue, it just needed to be plunged but I'll make sure I keep an eye on it to make sure it does not reoccur. As I mentioned above, I do appreciate reviews like this b/c it keeps us on our toes. I would like the opportunity to speak with you further and can be reached at the hotel. Thanks!

"Dreadful place Cannot Recommend."

1
12/12/2017

I do not recommend staying at this hotel under any circumstances. I have stayed at the Holiday Inn Express in LC, and while not great, HIE was much better than this, especially in room cleanliness, breakfast offerings, and staff attitude.

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi mkendram, Thank you for taking the time to review your stay with us. I apologize for not contacting you sooner as I was under the weather. From what I understand your experience was certainly odd, if you have the time I'd certainly appreciate the opportunity to speak with you further.

"best bang for your buc"

5
09/12/2017

you get excellent services for your money. we only stay at best western because we always get treated very well. all BW are always kept to vary high standard and this makes us feel very good.no matter where we go.

"Great"

5
04/12/2017

IT was a really nice place to stay for the price. We where there for training and all the staff was nice and helpful. If I have to go back to Las Cruces for training or even personal events and it was close by to stay again I would.

"surprisingly great!"

4
01/12/2017

The outside is very mid century; I was apprehensive. The room was fantastic! Redone and extremely spacious. Breakfast was also great with biscuits, gravy, scrambled eggs, sausages, waffles and the usual assortment of cold stuff. My kids were SUPER excited that hostess cupcakes were included in the pastry selections. The breakfast lady was on her game and the front desk guy was very pleasant. The only reason I'm not giving 5 stars was the check in lady was very suspicious about the number of kids in our room (?) and the carpets were filthy...my daughter walked across the floor from her bed to the bathroom and back and needed to clean her feet after. They were black. Just make sure you wear flip flops. We will definitely stay here again the next time we're in Las Cruces.

"Pleasent Suprise"

5
26/11/2017

After mant nights in other hotels on Hotel row, and just off the freeway. I was pleasantly surprised by this Hotel. Far enough away from the freeway noise, yet close enough to get back to it, when it was time to reume our journey. Also close to a variety of eateries. Quiet comfortable large rooms and bathrooms. Clean and comfortable. And the good breakfast with a 6am start, just made everything that much better.

"Great place, as usual"

5
18/11/2017

We stayed here before, a long time ago, and it's etched in our minds as *the* place for us to stay in Las Cruces. Conveniently located to everything we want, easy to find, quite reasonable rates, and of course, all the cleanliness and comfort we've come to expect at Best Westerns. What more could we ask? No gripes.

"Modernized Memory from Childhood"

5
17/11/2017

This hotel/motel was a very positive trip down memory lane to my childhood and in addition has been modernized and had all of the amenities of today's hotels, but still had the ambiance of the 1950s & 60s. It was such fun being there and the staff was extremely friendly and service-minded. My only complaint would be that Best Western has changed their logo and no longer have the gold crown as their very familiar symbol - I miss that and the little soap bars with the gold crown logo on them.

"A welcome stay after a long drive."

5
15/11/2017

We enjoyed everything about this hotel from the employees, the beautiful room and comfort of the bed. The room was huge! If there was anything not excellent about our stay, I guess it would be the close proximity of the train. Only heard it once though and it didn't disturb our sleep at all. We will always stay here when traveling to California.

"No complaints here."

4
14/11/2017

I was in town for an interview, so I wasn't looking for the Sofitel! This hotel met all of my basic needs, and the price was reasonable. My luggage was delayed, but I was able to walk to a pharmacy and to a thrift store for what I needed.

"Nice Motel in Convenient Location"

4
12/11/2017

I stayed two nights while visiting the area. The room with the very comfortable king bed was large and well appointed with mini-fridge, microwave and coffee maker. The AC was newer and maintained the proper temperature. Adequate parking near your outside entrance, but you have to walk to second level. Breakfast is included, but I never had time. I did get very good coffee from the lobby, so did not make any in my room. Ice and soda machine is outside on level 1. Very clean place with helpful staff. Close to fast food, gas, etc.

"A lot has changed in 10 years!"

3
10/11/2017

10 years ago, hotel was located down the road just off I-10. Had moved closer to town but still had gone downhill, Right across from railroad tracks so hear train into evening/night. Breakfast in restaurant region was very good. Room very large including king sized bed with plenty of space. Bathroom window did not lock so had to use wooden clothes hanger to secure it (were on 2nd floor but not taking any chances). Rates were very reasonable though.

"Pretty much up to standards "

4
04/11/2017

Check in was smooth. Room looked clean with fridge & microwave. Furniture has that rustic wood look typical of the local style. Queen bed was comfortable enough. Breakfast had eggs, sausage, waffles and more. Chairs on the lawn in center of parking lot to hang around. Wifi speed varied, not always good. Would definitely stay here again.

"NM"

4
04/11/2017

we were traveling through and decided to stay the night in Las Cruses. when we went in the desk clerk was very friendly and had us checked in within minutes. the only problem is the bed was dropping on the sides which made you feel like you were falling out.

"good hotel for price"

3
30/10/2017

On way back home to California from visiting San Antonio Texas, good hotel for price, rooms need updating but was comfortable for the night, did have a smell. Breakfast was ok not much selection. Staff was very friendly.

"Great Stay"

5
30/10/2017

Went to Las Cruces and had great stay in lovely city.Would come back and visit again and stay in Best Western. The people are so nice. Everywhere, in town, they would say were we are from, we say California.

"Very Comfortable"

5
30/10/2017

Enjoyed our stay and especially the front patio area. Rooms were clean and fresh and newly remodeled! I would definitely stay at this location and any other Best Western Hotel. My experience with them has been great! Good Experience! G & J

"Not What I Had Hoped"

3
29/10/2017

Stayed two nights in October. The positives - Huge room size with good lighting, especially in bathroom. Good sized fridge and microwave. The negatives - King size bed was hard and uncomfortable. We were near the front of the hotel and the train across the street sounds like it is coming into your room. Three each night with the horn roaring each time. Request a room in the back. Also lots of noise from slamming doors and guests outside. The coffee I got at the desk in the morning was burnt and awful. I loved this place 30 years ago but will stay somewhere else next trip.

"NMSU Homecoming Weekend"

4
28/10/2017

This hotel has been around for many years but is still a clean and well-maintained facility. The rooms are quite large and well-appointed. The only drawback is the proximity to the train tracks and a RR crossing, which can seem extremely loud in the middle of the night; asking for a room further away from the tracks might alleviate some of that issue.

"Great Place to Stay"

5
23/10/2017

Great place to spend the night. The hotel has a great appeal and the staff are very accommodating. The continental breakfast was very good and everything is kept fresh. The overall appearance of the hotel is very nice. The rooms are very clean and my wife loved the decour!!!

"Traveling back to Tuscon"

4
22/10/2017

The rooms were clean the furniture looked like it was from the 70's but that didn't bother us. One drawback is that the hotel sits by the main rail line and about 5:00 am the morning train came thru to wake us all up. The breakfast was really good.

"Helpful Front Desk Staff - Large Clean Comfy room"

5
22/10/2017

This was our last stop in USA on a road trip from Canada, and we seemed to save the best for last. The front desk staff were very helpful, including making some photocopies we needed for crossing into Mexico. We checked in Oct 21 afternoon if management wants to know who was GREAT! The room was large and nicely decorated and quite quiet, although the AC was a tad loud. Breakfast was pretty nice for a self serve buffet - the room was more like a southwestern restaurant. Overall this Best Western is a great value and a fine place to stay.

"Clean, huge rooms, full breakfast"

5
22/10/2017

We stayed for 1 night. This property is an updated BW and it is a really nice place 3 star to stay. Pros: Really good nightly rate Hotels.com reward night redeemable Huge rooms Large grassy, safe area for dogs & kids to play Full hot & cold breakfast included Con Only 1: by railroad tracks. Thankfully not a real busy track.

"One of Our Favorites"

5
20/10/2017

We have stopped here once or twice a year over the past twelve years and have enjoyed it every time. The location is easy to find. The landscaping and grounds are always neat and clean - even the year they were remodeling. The staff has always been helpful and caring. We especially like the large size rooms and the warm bathroom floors. The furnishings and decor say "New Mexico"

"My Stopoff"

5
18/10/2017

I enjoy stopping at the BW Mission Inn, Las Cruces, NM. I am beginning to learn this area of the city which helps while we are staying the night. The parking area is good. The breakfast is very good. There are several good restaurants in the area. There are two access and exit ramps to I-10 nearby and easy to get to. The room was perfect for our needs. My wife likes the light from a street light coming in the bathroom window.

"I have written five-star ..."

4
12/10/2017

... reviews of this hotel in the past. It is still the best value available in Las Cruces, BUT it is time for the owners and managers to spend a little money on the rustic room doors. They are as secure as anything more modern, but you can see daylight around most of them, as they were NOT designed to seal the openings when closed. In this climate, that's not usually a temperature issue, but it does let bugs into the rooms. Those bugs are usually encountered dead, probably due to assiduous application of insecticides, a potential problem in its own way.

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi David G, Thanks for taking the time to review your experience with us. I'm pleased you reviewed us excellently in the past and had a good experience this time as well. I'd like to sincerely apologize. I've dropped the ball and completely forgot about having the door weather seals replaced. I'll make sure I start on it this coming week as well as check all the doors thoroughly. Thanks again for staying with us!

"delightful stay"

5
08/10/2017

First time in Las Cruces and had a wonderful stay. From the front desk to the room to breakfast the following morning the choice of hotel was great. Were very helpful with places near by for eating. Was located in a nice area and easy to find.

"Very Poor Best Western No Customer Care Whatsoever Dirty Bathroom"

1
06/10/2017

Dreadful Best Western and they tend to be very good on all counts, not so with this one, no customer care at all, no welcome & no how was your stay. Our stay was not good requested bathroom wall be cleaned to Manager, it didn't happen. Inside bath is a real hazard as it is so slippy, requested and received mat, everything requested pool towels etc is checked out against your room and charges made for non return, to the extent when we checked out I asked for the room to be checked, the receptionist said the housekeeper would strip the room/bed to check if everything was there, we waited until this had been done as clearly they assume guests are sheet/pillow thieves. No money will escape this manager/hotel, if a buck can be made it will. Everything appeared to be geared to give the customer as little as possible, very mean man, ticket for breakfast given with request to tip the waitress, tipping is for good service which lacked on all counts in this hotel. Best western has been excellent in the past but exceptionally poor in this one. We wouldn't recommend at all staying here and certainly would not stay again.

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi sango61, Thanks for taking the time to review your stay with us. I am the general manager at the hotel and I certainly wish I would've had the chance to speak with you during your stay with us. I did speak to my head housekeeper and front desk staff and they informed me that they took care of all your requests. It appears that this was not the case. I would really appreciate the opportunity to speak with you and can be reached at the hotel. Thanks!

"A hidden, delightful gem!"

5
05/10/2017

We were in Las Cruces, NM for a three night stay. When we drove into this seemingly unassuming motel and checked in we were immediately thrilled. The room, though old, was nicely remodeled and the bed was very comfortable. There were tables and chairs in the large lawn "island" in the center, as well as a lovely pool. The breakfast was great, and the kitchen attendants were very helpful. We would stay here again and again!

"Stay elsewhere!"

1
04/10/2017

I sit here in this hotel, being woke up by noisy neighbors. Let me count the ways this hotel disappointed me so far. When I checked in, they initially gave me a room beside a noisy room. Their front door to their room was propped open with constant banging and commotion. I asked to be moved to another room. This time I was awakened at 1am to some females screaming At a naked male, "get back here you you b**ch" in front of my room. You'd think they had security to deal with this type of thing. I stayed here to save a few bucks but never again. A true disappointment to the best western brand.

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi ClaimsMachine, I sincerely apologize for the this. The guest you initially moved away from was the same guest that we mistakenly moved to the room next to you. They booked through a 3rd party and I made sure they did not stay another night with us. I will also make sure my staff do a better job of communicating. Our other reviews are more indicative of the experience we usually provide and I do hope you will give us another chance on your next trip into Las Cruces.

"Inexpensive - for a reason"

3
02/10/2017

Older property with a good staff. Our room had a few issues: Very slow tub drain and clogged toilet. A/C was insufficient. Also had a large roach frighten my wife in the shower. She screamed so loud I thought she was injured.

"Enjoyed the stay"

4
26/09/2017

The room and bathroom were very large and comfortable. Decor was rustic and seemed very clean. It is an older property with a long history, which explains the size and layout of the rooms. The grounds were lovely and well maintained. I'm a light sleeper so I had asked for a room toward the back because of the trains and they accommodated us. I heard the train once in the early evening, but sleep wasn't disturbed at all. The only drawback was the carpet in the room which turned our feet black when bare foot. Definitely needed a good cleaning or replacement. Staff was awesome.The young lady there when we arrived was very friendly and gave us a wonderful suggestion in Mesilla for our dinner. Arriving at the restaurant, we found a wonderful festival going on in the square outside with music, dancing and lots of food and vendors. We spent time wondering around and enjoying the gathering. We stuck to her recommendation (La Posta de Mesilla) for dinner though and were delighted. Breakfast was fairly average, but the setting was lovely. There used to be a restaurant on the site which is now used for breakfast, with all the tables and decorations intact. The morning staff was attentive and friendly. We enjoyed talking to them about the property and the local area. Overall, I would say I wouldn't hesitate to stay here again. We do a lot of traveling by motorcycle and one-night stays, this was one of my favorites.

"Always a very good stay."

4
25/09/2017

We travel back and forth from central Texas to So. California several times a year. We have stayed here the last four times on our return trip. We have found this hotel provides a very consistent level of service. For us, most importantly, the rooms are always very clean and the beds comfortable. It's hard to beat a good nights sleep after a long drive.Good location close to I-10 and I-25. access. We will return again.

"True place to relax"

4
25/09/2017

Our family love this hotel because of the large rooms n open courtyard n easy access to stores, they have done many improvements to the decor n Windows however I am definitely not happy about their carpets in the room my 1yr feet were black n it's every time we stay other than that we love it

"Best Western Mission Inn Las Cruces"

5
21/09/2017

The hotel room was large and very clean, beds were comfortable, and the furniture attractive. The hotel staff were very courteous and even called to confirm that an area restaurant was still open on our late arrival. There was a full breakfast also . . . Will definitely stay again when in the area . . .

"Good Hotel"

4
20/09/2017

Good hotel for the price. Stayed here on an overnight weekend getaway. Comfortable and friendly hotel staff. Was courteous and gave me ideas and a couple of guides of things to do while my stay in Las Cruces.

"Well Maintained and Spotless"

5
17/09/2017

Recommended by friends and we can see why. This is an older hotel, but is well maintained and exceptionally clean. Bedding was very comfortable and crisp linens. Typical Best Western hot breakfast in pleasant seating. Cynthia at the front desk was very personable and provided excellent customer service. Easy access to I-10 and seemed to be in a safe area.

"Mission Inn Las Cruces"

4
17/09/2017

We had stayed here before and were pleased with the service and the motel. It was clean and the desk personnel were friendly and courteous. We will stay here again. The breakfast was good and the internet access was easy.

"Our Favorite"

5
11/09/2017

On previous trips we decided only Best Western Inns and this was our favorite to date. As the name says Mission Inn and it certain gave the feel of the southwest. Room was large and comfortable. The breakfast room was comfortable and the selections were good.

"Sold out Labor Day weekend"

4
10/09/2017

Glad I had this reservation. Between the Hatch chili festival and a wine festival among other things every hotel was booked. It was a convenient location and a nice place to spend one night as we were just going to Hatch. Only a few miles from old town and good new Mexican food. The pool looked nice but no time to use. As always, needed a hotel that would take a dog and for $10.00/night it is reasonable.

"Very Nice Renovation"

5
08/09/2017

Very quiet hotel. Courteous staff. Breakfast staff were wonderful but the food was so-so, but great coffee. There was a long string of coiled up hair on the shower wall but that happens. I would stay here again and recommend it. Great value for the price.

"Maintained hotel and big rooms"

4
05/09/2017

The room we had was nice and big with plenty of space. The breakfast options was better than what you get at other hotels. The air conditioner needs some attention since it is very load but that is what you get in the older hotels.

"Great People!"

5
31/08/2017

Best Western Mission Inn, is quite comfortable, but the Staff make it even better. Great People, form check in to check out the front desk is outstanding, and the kitchen personnel is on top of all your needs. I will stay always stay here, while in Las Cruces, NM.

"Las Cruces Mission Inn"

5
12/08/2017

Everything about this Best Western is done correctly. Reception desk personnel are polite, efficient, and helpful. It is the best Best Western motels that we have experienced over the last 50 years. Even the dog area is clean, has poop bags and container. I am always uncomfortable with motels claiming they are pet friendly but have no facility for disposing of excrement.

"Rude Night Clerk"

1
11/08/2017

I stopped here last night. From the moment I walked in the night clerk was giving me attitude and made me feel uncomfortable. I had reserved online and wanted to pay with cash and put down a cash deposit like I just did the week before at a Best Western Plus in San Antonio, TX and as I have done many times in various states. It was the middle of the night. The clerk informed me that they don't take cash deposits and no hotel does that anymore. I drove on to Deming where I stayed at a Holiday Inn that was newer and much nicer than this hotel and that low and behold takes cash deposits. Regardless of how you like to pay if you are a weary traveler and don't want to deal with a self righteous and rude clerk on your journey don't stop here. Also if you are from Texas or have had a better experience with a Texas hotel don't tell this guy apparently he has something against Texas. Happy travels all.

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi TexasGirlAD, I am very curious about your review and experience. We do require a credit card/debit card on check-in and guests can pay with cash at check-out. I would really appreciate the opportunity to speak with you and can be contacted at 575.524.8591.

"Hotel"

3
11/08/2017

Older building but clean and nice people. A bit out of the main highway but worth the 3 miles to travel to. We only stayed for the night and did not use the pool or anything. Breakfast was buffet style and a decent selection.

"Recommend the King Suite"

4
08/08/2017

Highly recommend the king suite - a genuine two-room suite - large and well furnished, like a mini-apartment. The hotel itself is attractive, the staff is very pleasant, and there is hot breakfast - the sort of standard fare these days but in nice surroundings. The setting is very commercial (RR tracks, auto dealerships, etc.) but it's convenient to things.

"Clean, spacious, and pet friendly"

4
06/08/2017

Pet friendly hotels usually relegate guests with pets to second rate rooms, but not here. Well kept geounds, nice pool, and hot breakfast included. The bed qas a little saggy, but not uncomfortable I woukd definitely rwturn, with or qithout my pet.

"Southwestern comfort and a great value."

4
05/08/2017

As we approached the inn I had a concern because it is located near RR tracks but it turned out not to be an issue. The property is an older one but has been completely remodeled and decorated with a Southwestern theme. At check in we were welcomed, the room was spacious, clean and comfortable (very firm mattresses). Our kids enjoyed the outdoor pool. Breakfast had both hot and cold food options available and the dining area has a pleasant ambiance.

"Priced well for the quality"

4
03/08/2017

The staff was great, very friendly. Breakfast was good. The rooms were clean and the beds comfortable. They appear to be doing some remodeling and I expect the rooms to be even better in the end. Overall it was a good experience.

"Great Stay"

5
03/08/2017

We drive through New Mexico, Sante Fe about 4x per year, and always stay at the Best Western. Its clean and comfortable. Recently they were booked and we stayed elseware (for more $$) and the BW was much better!

"Rest after a long drive"

3
02/08/2017

The Best Western Mission Inn is a good place to stay over night. The room was comfortable, and clean. We had the king size bed and it was very comfortable. The breakfast was typical motel style breakfast. The biscuits and gravy were very good.

"Road Trip from Texas to California"

4
29/07/2017

Great Front Desk personnel when checking in and out. Breakfast was great, the personal overall of the restaurant where helpful and courteous. Definitely Stay again while traveling through the area. Love the Las Cruces area.

"Great sleep, huge rooms, super staff!"

4
23/07/2017

The rooms are very spacious and the beds provide outstanding comfort. Only issue we arrived at 9:02 to eat breakfast and the did not let us eat, they said breakfast service closed at 9 am. Other than that loved the place, we sill stay there again.

"Unique wood furniture distinguished room from most in this price range...although air conditioner was weak."

3
22/07/2017

Nice mission style room, mostly clean. Pleasant enough and a good deal for the price. Front desk said they didn't have the key to the supply closet when we asked for tissue for the bathroom. One of the few motels that actually placed extra pillows and towels in the room as requested on our reservation.

"Great customer service. Awesome lobby area."

4
20/07/2017

One night stay. Very relaxing, quiet and clean; room was ground floor and had a hacienda feel to it. Good proximity to restaurants and other services. Pool onsite. Continental breakfast was good. Par for the hotel chain. Weak shower pressure but clean bathroom, although bathroom sliding window would not stay shut and could easily be opened from outside. Used a hangar to keep it shut. Room 131. Forgot to notify staff. Would definitely stay again.

"Vacation"

4
13/07/2017

Hotel staff was very professional and nice. He called to see if everything was good in the room, I was impressed. The pool was area was nice and calm. Breakfast was great. Overall everything was great no problems

"July 2017"

4
12/07/2017

Great place to stay. Nice, quiet, employees easy to work with, and they take dogs! It's off the highway enough, that noise is not a problem. Older facility, but always clean and comfortable. When headed East or West, we usually make it a point to stay here. Breakfast food is always good.

"Not a great experience"

2
08/07/2017

Room had bugs, a/c is poor, very dirty in the hallways with trash and cigarette trays overflowing. Breakfast buffet is good. The front office clerk was very personable and accommodating, but overall, not a good experience.

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi paulpaulsen1, Thank you for taking the time to review your stay with us. We had a couple of softball teams staying with us over the July 4th weekend and they did create quite a bit of trash. They were courteous enough to place their trash bags by our trash cans and my staff cleaned and removed them every morning. We also checked for trash later those afternoons. I also called in my pest control company July 5th to spray the bathroom of the room you stayed in. We're confident those small beetle like bugs won't return. I'm glad my staff were personal and accommodating with your concerns and am confident we'll deliver a great experience for you the next time you stay with us.

"Hidden Gem"

5
08/07/2017

Best Western Mission Inn in Las Cruses, NM is off the main track but well worth the few miles to locate the motel. Older motel, well maintained, large rooms, western decor and good hot breakfast. Easy to locate even though a few miles from I-10 on Mesilla Highway.

"A truly charming B-W in Las Cruces"

5
07/07/2017

We were at the end of a multi-state trip with two children and I was weary of hotels. The charm of the Mission Inn won me over. The courtyard was extra spaces for picnics, a BBQ, the pool, and a nice little statue of good St. Francis himself. The rooms are older, which translates to spacious, but the southwest decor includes mirror frames, beamed ceilings and the fridge hidden in a wooden box. Breakfast was declared by the family as the best of the trip, and I also enjoyed the decorations and design of the dining area and lobby. All in all, an excellent option in Las Cruces.

"Almost wouldn't let us stay"

1
06/07/2017

We used to live in Las Cruces but moved to Albuquerque two years ago. We both have not gotten around to changing our driver's licences, so they still gave our addresses as local to Las Cruces. We were driving back from San Antonio to Albuquerque, and when we went to check in they said "we don't rent rooms to locals," despite the fact that we had already paid through Priceline. Only after much arguing, and finally having to show our insurance card to prove that we had an out-of-town address did they finally agree to give us the room that we had already paid for. Never staying there again!

"Hotel stay"

3
30/06/2017

Room was ok. Staff person at checkin was very by the book, did not volunteer to check further about the room requested when we made reservations on line and room availability bwhen we arrived so we took room

"Quiet but not clean"

2
30/06/2017

You can see from the photos that this room was not clean. Lots of dust and debris scattered throughout the room and the bath area. We slept in quiet and didn't wake up with any allergies--we are very sensitive--so the beds must have been clean. Our room was quiet despite being next to the ice machine.

missioninnlc, General Manager at Best Western Mission Inn, responded to this review
Hi James M, Thank you for taking the time to review your stay with us. I'll review the pictures you took with my housekeeping staff and address any problems we find. I'm glad you had a quiet and refreshing night of sleep, I hope you'll choose to stay with us again the next time you're in Las Cruces!

"Great hotel and value-A/C could not keep up"

3
28/06/2017

Cute hotel with Southwest flair- huge rooms- average hot breakfast. Outdoor pool- pet area right next to pool Air conditioning could not keep up with the heat...front desk gave us a fan which helped Mattress was soft

"A Gem"

5
28/06/2017

A hidden gem of a hotel. Great décor/design. Friendly/helpful staff. Good location close to the freeway. Restaurants near. University near by. Nice breakfast. I will stay here again if I am in the area.

"Retro building with high standards."

5
27/06/2017

Not only did this building have personality, it was spotless on the grounds and inside my room. I was extremely happy and I slept so very well! A total sweetheart checked us in with a smile, Tifaney, thank you. This room was just very impressive and I felt very relaxed in a room so clean. Great quiet location but around the corner from all the cool stuff in town too.

"A solid hotel option"

4
23/06/2017

I made the reservation last minute (when we arrived in town). The room was a good value (clean, cool, and good sized). The facility itself was dated but you could tell that management had tried to keep up with the times. The toilet and bath were separate from the sink/vanity area which allowed more than one person to get ready at a time. The front desk staff was very friendly and helpful. The hot breakfast buffet was good and staff kept it fresh and stocked. I would stay at this hotel again.

"A FABULOUS STAY"

5
19/06/2017

Love coming in after a 12 hour ride on our motorcycles and having a shower, comfy bed, and great breakfast. The staff was very friendly and will I g to accommodate out needs including a room with our bikes in front of our room. We would definately go back.

"Enjoyed our stay..."

4
14/06/2017

My wife and I spend 4 days here and enjoyed our time. The staff is very friendly and helpful. Our room was clean and housekeeping was attentive to our requested. The hotel is older, but has WiFi and cable. Our only complaint was the breakfast. The dining room is larger and nicer than most, but the food selection was a little subpar. Over all we enjoyed our stay and will return again..

"great stay would come again"

4
13/06/2017

the room was very clean, the entire hotel was clean. it was cute southwest style décor in rooms and in lobby. the pool was refreshing and clean...the breakfast was the same both days but it was decent. maybe needed more spices. lol..but i ate the food regardless both days...saved me money on buying breakfast in town! internet was good speed and i slept like a rock! the hotel is only 6 min drive to NEW MEXICO STATE UNIVERSITY! i would stay again when i come to bring her to move in August...no complaints! i'm one of those people that goes online to read reviews and i like the ones i read before booking! mine is not a fake review...no insects or bugs to worry about cause that's what i freak out the most about...no worries...it was a quick nice stay...

"Nice spot for a one night stay"

3
12/06/2017

We stopped in Las Cruces on our way to Santa Fe. This is hotel is conveniently located off !-10. We stayed at this hotel in October and it was nice to see that the hotel is undergoing some remodeling. Our room was very nice. Also we enjoyed the complimentary breakfast. Good value for the money.

"Had to plunge the commode for 4 people for 2 days"

1
10/06/2017

Don't stay here. Reported commode was stopping up to owner /mgr thru desk clerk and he said maintenance had gone home . Their solution was to hand me a plunger. I had to plunge the commode for 4 people for two days after each use. Had the desk clerk come down and witness it was not fixed after the first day.

missioninnlc, Owner at Best Western Mission Inn, responded to this review
Hi DaleB312, Thank you for taking the time to review your experience with us. I sent you an email earlier as well. My maintenance man went into the room the morning you reported the problem and could not replicate what you were experiencing. He flushed the toilet several times without any problems. Later that day you notified the front desk that it happened again, I told her to move you to another room b/c its possible the problem could be bigger than just plunging a toilet, especially since we had already checked it. She let me know that you did not want to move rooms and at that point the only option available was to plunge the toilet. The next day, after you checked out, I went to the room with my maintenance man and again we had no problems flushing the toilet. The room was rented over the weekend a couple of times and reported no issues as well. Nonetheless, I apologize for the experience you had with us and am disappointed we weren't able to take care of the problem adequately for you. I will keep and eye on the room to make sure nothing similar happens in the future.

"Big and Clean"

4
07/06/2017

We stopped at this hotel while on a road trip through New Mexico based on Trip Advisor reviews. We were very pleased with the cleanliness and size of our room. The breakfast was very good for the price. As others have mentioned, there is a train nearby, but not super loud. My kids slept through.

"Wonderful Stay. Great Value."

4
06/06/2017

This recently-renovated motel had large, spacious rooms that are well-decorated and appointed. Everything worked just fine in the room, and the decor was unique and tasteful. Our room had a microwave and fridge, lots and lots of plugs for electronics and charging, and many lamps for light. Staff went out of their way to be kind and helpful. The front desk staff was exceptional. The exterior entrance to the room with parking nearby made moving in and out of the room simple and quick. Breakfast in the morning was more than adequate with hot and cold foods and enough choices to have a balanced meal. The breakfast attendant was truly helpful and provided excellent service. Wi-fi was strong and fast. The trains passing by did not disturb our sleep at all. The only thing less than stellar was the firm and squeaky beds. While not awful, I would have preferred a softer mattress.

"GREAT STAY LARGE ROOM"

5
06/06/2017

We were visiting from Houston Texas and stayed one night to rest in Las Cruces and enjoyed our stay. The rooms were nice and clean with a rustic decor. Close to restaurants and and not far from freeway access. My kids enjoyed the outdoor pool. Small pool but overall met our expectations.

"Excelent service"

5
05/06/2017

It was a stormy night yet it was not night it just looked that way. We drove into a wall of darkness illuminated by flashes of lightning. Like a candle in the window we found our hotel waiting. Our room reserved and the excellent staff processed us and got us to our room rapidly. The restaurant recommended was excellent as well. We had a well slept night in spite of the muted thunder.

"Safe haven in Las Cruces"

4
02/06/2017

We were self-moving to San Antonio and had planned to stay in El Paso. Along the way we heard horror stories about UHaul vans being targeted for theft. The Mission Inn BW in Las Cruces had planned parking for those of us who were towing a trailer. It was right in front of the lobby where they could keep an eye on it. I rested easy that night knowing my UHaul was under their watchful eye.

"Nice spacious rooms."

4
31/05/2017

The rooms were very nice and clean, a lot bigger than I thought they would be. The staff was very nice and polite. Breakfast should have been until at least 10:00 am, after visiting with family and friends during the short time we were there getting up that early was a little hard. I would recommend staying here if you would like nice spacious rooms.

"A clean and well appointed older but very comfortable motel!"

4
27/05/2017

Everything I wanted and nothing I didn't need - clean, quiet, good AM buffet, great room price, and excellent location! Just a quick drive to Old Melilla for a nice dinner out, convenient to shopping on the way back to the hotel, and a restful & comfortable place to spend a quiet night - recommended!

"Stayed before and would stay again"

5
25/05/2017

I've passed through Las Cruces before and stayed at this hotel twice. It was comfortable after a long motorcycle ride and it was a relaxing rest. The only slight negative is the train whistle. Fortunately it didn't sound late at night. I would definitely stay there again if I'm in the area.

"Nice place to stay"

4
24/05/2017

My wife an I stayed here twice on a recent trip to New Mexico, Texas and Arizona. The rooms are nice and clean. The breakfast is very good. Stay in the back and you won't hear the train quite as much.

"Very nice hotel"

5
21/05/2017

Lobby area was nicely decorated. Our room was very comfortable and quite. The mattress was excellent. Breakfast staff was friendly and very informative with information about the area. The breakfast was excellent and a good value. The waffles were light and fluffy.

"Nice mid-range hotel, but train does pass close by"

3
16/05/2017

I was leary when I first arrived, the place looks a little beat down, but the rooms have been updated with paint and artwork and the bathroom fixtures look new. It was a nice large room. No elevator to second floor, so request first floor if stairs bother you. The first night the train blasted its horn around 4:30 a.m. Bring ear plugs and have a few cocktails before you go to bed. I didn't hear the train the next two nights. We chose this hotel because of availability. Town was packed for college graduation, but I would stay there again, it was "fine".

"Good for an overnight..."

3
11/05/2017

The recent renovation to the rooms makes this a "nice for the price" place to stay. It is located in a quiet part of town...except for the train that will probably wake you up at least once during the night. The breakfast is standard hotel fare. I always appreciate having a microwave and fridge in my room, so that is a plus. The walls are a bit thin, but my neighbors were quiet so it wasn't a problem. If you like a firm mattress you will enjoy the beds. I probably wouldn't use this hotel for more than a night, but it's a perfect "road trip" stop, with breakfast included. The staff is super friendly.

"Very satisfied!"

5
08/05/2017

We were satisfied with our service, the room, cleanliness, comfort, and the decor. I would recommend Best Western Mission Inn to anyone traveling in the Las Cruces, New Mexico area. The courtyard and pool were really nice also.

"A GEM of a hotel"

5
03/05/2017

We just stayed overnight at this hotel, it was clean and the decor was western and matched the area perfectly. If we are ever out this way again it will be on our list to revisit. We even enjoyed listening to the trains passing and the whistle blowing...........

"NMSU rodeo weekend"

3
01/05/2017

Rooms nicely decorated but internet very slow. Good breakfast-only fault is that it's same every day. Don't stay here if train noise bothers you as the tracks are across the street. Rooms are big and plenty of hot water

"Location is a double edged sword"

4
28/04/2017

A distance from the historical part of Santa Fe but easy to find and a good selection of decent restaurants in the vicinity. To be honest, after the hustle and bustle of Santa Fe's historical plaza, this hotel proved to be a quiet escape.

"Very friendly staff, great overnight stop"

4
25/04/2017

We arrived late, but glad to get into a nice, very clean spacious room. The staff was very helpful and accommodating. The breakfast is decent, coffee was great. We needed a clean room in a safe area not too far from the freeway and this fit the bill. Nothing fancy, but perfectly pleasant.

"Good location"

4
14/04/2017

Clean, located near old town Mesilla. Very helpful desk clerks. We used the picnic area in middle of motel, near pool. Pets are welcome. Motel is near train tracks but that didn't bother us at all. Good hot breakfast in the morning in their own attached cafe.

"Hard Beds... Great For Pets"

4
13/04/2017

This is a good place to take pets, but since the last remodel was done the beds are hard and uncomfortable. The staff is great, surroundings are comfortable... very home-like. The breakfast is OK, beds are just not at par with the rest of the motel's staying points.

"Well cared for. "

4
11/04/2017

Stayed one night on our way through New Mexico. The property was very well cared for. It was very clean from the lobby to the grounds and the room. Its an older place but who ever owns or runs this place takes very good care of it. The staff was very nice. The breakfast was good and the waitress was helpful to everyone who came in. The property is close to the train tracks and the train does blow its horn as it passes by but even with that I would stay here again.

"Great location off the Interstate"

4
10/04/2017

Room was large and comfy. Very hot water and plenty room in the bathroom. Great free breakfast. Pet friendly with plenty of space to walk your dog. Our dogs loved the grounds. (200 words are too much) (200 words are too much) (200 words are too much)(200 words are too much)(200 words are too much)(200 words are too much)(200 words are too much)(200 words are too much)

"Good stay!"

4
09/04/2017

Rooms are spacious and nicely decorated in SW theme and well appointed. Easy access to getting around town. Love being able to bring my dog and close areas to walk him and feel safe. Breakfast is standard BW breakfast.

"Hotel"

3
08/04/2017

I got a deal on one of the discount websites. We stayed two nights, room was fine, clean, shower and bathroom we're fine. Breakfast buffet included sausage eggs gravy and biscuits, and all the company fruit and cereal and juice and coffee. Staff was super helpful and friendly. But after getting a good rate we still had to pay the 20% tourist tax, or thereabouts. Would definitely recommend this hotel

"For the price, what a vert pleasant surprise!"

5
04/04/2017

Well, after paying Holiday Inn Express prices and Hampton Inn prices, we thought we'd try a lower cost Motel! The experience here was great!! King Size bed, modernized bathroom, Fridge in the room, free Wi-Fi, breakfast with fresh scrambled eggs, sausage, hot biscuits and we were waited on for coffee etc. All this and a good location right off the I 10.

"As always, an excellent facility"

4
28/11/2016

I often stay at this facility when I am in the region. Quality rooms provide everything you could need, the water pressure in the shower is excellent, the food and service are both good and the staff is helpful and friendly.

"Excellent, as always"

5
28/11/2016

We often stay at BW facilities when we are out of town on business or pleasure. This facility was as good as we remember it being and everything we could possibly imagine wanting was right there in the room. The beds were comfortable and we appreciated the fact that the room was an appropriate size for the beds, so nobody hand to "scrape along the wall" to go to the bathroom in the middle of the night.

"Delightful!"

5
24/11/2016

This place was wonderful... the decor was such that it made you feel just like you were truly in an old mission. The theme is carried from the lobby to the breakfast lounge to the rooms. Comfortable beds, great breakfast, clean, very friendly staff... and only about a 20-minute drive from the legendary Mexican restaurant in Mesilla, La Posta. The gal that looked over the breakfast was efficient and very friendly... just made our morning!

"Really good value- Priceline hooked it up! "

4
23/11/2016

We did one of the Priceline deals where they don't tell you the hotel name until you pay and ended up with this best western. I was kind of hesitating at first because I didn't think it was going to be worth the value we paid but I was very surprised! This is the nicest best western I've ever stayed at. The furniture was all really nice and it looked as though it had been remodeled recently (as in the bathroom was actually nice!) I had a fantastic shower and I've never been able to say that about a best western before! Comfy beds, fridge in room, everything I usually ask for was there so I was really happy with the purchase and would stay here again in a heart beat!

"Great accommodations for the price!"

5
21/11/2016

Had a 1 night stay asking through town. Clean, comfortable bed, spacious rooms, excellent staff. Breakfast was cold and hard by 7am so that was a bummer. Overall it was a really nice place to lay our heads for a night.

"The best motel value in Las Cruces ..."

5
05/11/2016

... Is this Best Western. Don't let the 1950s appearance fool you. The rooms have been nicely updated and are huge by current standards. Breakfast offers pretty standard motel fare most days, but try the Mexican food options when they appear. And, there is a server to keep your coffee cup full. Service is always friendly.

"Best Western Las Cruces, NM"

4
24/10/2016

Nice older motel. 1950's look. Clean. All of the employees were very helpful. Easy check in and check out. Good breakfast in very pleasant breakfast room. Trains across the road in front of motel. Train in middle of night. Would probably not stay here again due to train noise. Otherwise nice motel. Near freeway and tourist sites.

"Wish they would be more hotels like this!!! Great experience."

5
23/10/2016

One of the rare examples of motels/motor inns with a personality. Very spacious layout of both grounds (nicely landscaped) and rooms (southwestern decor and color scheme, high ceiling, exposed wooden beams, wooded benches in front of beds) Complimentary breakfast served in an adjacent restaurant, lots of tables and lots of space to move around breakfast area. Very friendly staff. Upon check-in we were told to pick up our breakfast coupon in the morning at front desk. Train noise: tracks on the other side of the road, so yes, we heard train noise but just around 11pm and then nothing until morning. So maybe we were just lucky with the train schedule LOL. But could be disturbing for noise sensitive guests. Size of bathroom: small compared to the more than spacious room. Breakfast area: Lighting needs improvement. Lots of space, so items placed looked almost lost, and there is room for more variety. Don't mistake me, we did not leave hungry. Overall experience: top, highly influenced by appearance of grounds and rooms away from the ordinary (me feeling is that owner cares for and is interested in preserving something that makes a difference) and comfortable breakfast area. I would be back in an instant.

"Wonderful stay"

5
22/10/2016

I loved just about everything about the Mission Inn. It's super clean and comfortable. It has loads of charm and character. The grounds are cute and well kept. The service was very friendly. It's a motor court hotel which I happen to prefer especially when staying someplace warm. It is not new but it doesn't feel worn out. I don't eat much at breakfast so I can't say how the rest of it was but the biscuits were fresh and warm! On top of all that the price was right! Only (tiny) problem was the air conditioner's ability to cool the large room, but we were never uncomfortably hot.

"Quiet and Roomie"

4
11/10/2016

The room was very quiet and spacious. I did not feel cramped at all. Breakfast was great, the food was hot and fresh. and the attendant for breakfast was very attentive and kept things clean. If ever in the area again I will most definitely stay here.

"Just a one night stay"

3
09/10/2016

We booked this hotel back in June- although the hotel looked quite old- it appeared to be nice. The description of the hotel stated that they had a restaurant and bar- this was part of the reason we selected this hotel- but when we arrived, there was no restaurant or bar.

"Great Breakfast! Very clean and great staff."

5
05/10/2016

This motel was the bomb for breakfast! This Best Western served lots of hot food as well as cold and grab and go foods. The rooms and food here were superior to any of the other best westerns we stayed at on our trip out west. The motel had a special dining area separate from the lobby. The motel was very quiet, the beds were great, and pillows so soft. There is a swimming pool and a business office to use the computer. This was an amazing place to stay. AAA booked this place for us at 71.99 a night.

"Older but very unique"

3
04/10/2016

The grounds were very clean. The dining area was very clean and decorated perfect for the area. The room was large, bed was great but the room was not very clean. When we got to the room, the dresser and night stand both were sticky. I did not complain, but the next day the cleaning service asked if we needed anything and we said yes towels. Well. We got towels but she did not even make the bed. The a/c filter lite was on and needed to be changed. I finally told the front desk and they said they would make a note. But all in all, enjoyed the hotel and surrounding area.

"Great Place to Stay!!"

5
04/10/2016

I've been on a cross-country road trip and this place is the best of all the places I've stayed. The room was huge, I loved the decor, and the grounds were very inviting. It is across the street from train tracks and I could hear the trains during the day but if any went through at night, it didn't wake me up. A full choice of hot and cold breakfast items was available and the food was good. I would definitely stay here again if I were traveling through the area.

"Nights stay "

4
01/10/2016

Friendly service when arrived from Danielle. She help us locate where we wanted to travel. Rooms clean and large. It is an older hotel. Tv channels limited. The plumbing needs to be checked. You have to hold the handle when flushing and the drain in the tub after a shower took a while to go down. View of the stars at night was good.

"Best Western Mission Inn"

4
23/09/2016

Huge room, lots of amenities. Glad to have s microwave and a refrigerator, we used both items. Very comfortable bed. Liked the decor, the bench at end of bed was convenient. Enjoyed the breakfast buffet in the morning. Would stay there again.

"Love these hotels"

5
22/09/2016

This Best Western isn't in the best part of town (doesn't look very safe) and it's close enough to the train tracks for you to hear it every time one goes by. Okay, that's the only negative thing I have to say about this place. The man at the font desk jumped up and unlocked the door as soon as he saw me pull up. He also noticed my military ID and applied the discount when I gave him my credit card. We had a room with 2 Queen beds and it was huge! I mean tall ceilings, large bathroom, just overall very spacious. The whole place, including the rooms is decorated in western theme too so it's really cute. Room was clean but the AC unit didn't seem to be able to cool down the large space. Breakfast was good as well. Nice mix of pastries and hot food like bacon, eggs and biscuits. Very friendly staff too

"summer vacation"

5
21/09/2016

great city great experience nice people great help kept us up to date on traffic constructions to avoid and nearest gas stations. would like to do this area again when we have more time and less things that were scheduled

""Train Kept a Rolling All Night Long""

3
16/09/2016

First, the positives: 1) Great landscaping, grounds immaculate 2) Room a departure from the usual cookie-cutter motel room layout, with southwestern decor and a definite personality 3) Comfortable bed Ok, now the negatives: 1) Motel directly across street from active train tracks, long freight trains with the whistle blowing rumbled by several times at night. There are many people who can live right next to train tracks and sleep like a baby; I am not one of them. 2) Air conditioner recessed into a space that did not keep the room cool, bathroom and dressing area receive no air conditioned air at all, at least with my room layout. 3) Nice TV wasted by no HD reception provided 4) Wi fi connection was bad; had to use my own data to stay connected 5) Took a shower; tub would not drain, had to bail water from the tub using a cup 6) Not your typical free motel breakfast. It is actually a restaurant for everyone. "Waitress(?)" informed me I had to get a ticket from the front desk, and she was there to provide my coffee and to take my trash. Seems silly to me. And I would not eat there if I were not staying there; average at best.

"Great place to stay."

5
12/09/2016

The hotel room was a nice size, the bed very comfortable and the water pressure was good. These are all important things I look for in other reviews. The only thing I would tell travelers is to bring your own pillow. The pillows were squishy ones and I prefer a firm pillow. I always bring my own pillow but this time I forgot to. Also, the breakfast was very good. They offered eggs, sausage, potatoes, cereal, waffles, yogurt and fruit.

"Great room. Excellent service."

5
04/09/2016

Our room was large, very nicely appointed and quiet. The staff is very friendly and helpful. The breakfast room resembles a nice restaurant. Food is the usual buffet, while offee is served at your table. Scrambled eggs were moist, not allowed to sit and dry out. We paid slightly more than we wanted, but it was worth it.

"Best Western Mission Inn Las Cruces - great place to stay"

5
29/08/2016

Staff was very nice and the hotel and grounds were very clean, especially the pet area in the middle of the hotel grounds. I will definitely stay here again if I'm in Las Cruces. In fact, I'm trying to find a reason to visit just so I can stay here !

"Quite comfortable"

4
25/08/2016

Hotel was clean, Pool was refreshing, There was no road noise of any type, Had a great overall stay, Great location centered in las Cruces, !5 minutes to either side of town, Restraunts all close by, #0 minutes to white sands, Very nice court yard.

"Nice clean large rooms"

4
18/08/2016

This double queen room was very spacious and clean. We had some flying bugs to deal with that came in when bringing in luggage but not fault of the motel. The towel rack in the bathroom was so close to the toilet (directly overhead!) that I hit my head on it when standing up. There is plenty of room in the bathroom, so relocating the towel rack before someone really hurts themselves is highly suggested. The nice lady who ran the breakfast room was very friendly and welcoming. She went out of her way to ensure we had everything we needed for breakfast and provided refills for our coffee. This was a nice way to start the day. All in all a recommended place to stay!

"Real wood furniture in a world of particle board and plastic hotels."

5
17/08/2016

Real wood furniture in a world of particle board and plastic hotels. Several antique Spanish/Mission pieces in room and in the dinning area. Great stay and a great change from most hotels. If you visit, take a good look at the old doors that have been converted to tables (decorative not dinning) in the dinning area. Those doors are probably 200 to 300 years old. Bathroom vanity is hand laid tile like the 1930's.

"Quaint Classy Hotel"

5
17/08/2016

If you like the ambience of New Mexico, you will love this hotel! The rooms were absolutely charming. They were very clean and had wonderful AC units. The front desk staff was so helpful and friendly, a great way to end a day of driving. The breakfast is included and was REALLY good. We would definitely stay here again. Such a great value!

"Good Place to Stay"

4
15/08/2016

This is a good clean and relaxing place to stay. The room was very nice, Wi-Fi worked well, and the pool is great. The common area outside is nice enough that people sat at the picnic tables, used the available BBQ, and enjoyed the nice weather.

"Best Western Las Cruces, NM"

3
11/08/2016

This hotel was clean and well located. The staff was very friendly. The included breakfast was very good. My only issue with this hotel is that both the lobby and my hotel room had an old, musty smell. The hotel being older also had outdated and drab décor.

"Great service"

5
31/07/2016

The staff there are very professional and very friendly and help you when you need it. Especially Danny and Allan from front desk and Alexandra from the cafeteria from the hotel. Great work from them for going above and beyond in excellent costumer service.

"Worst Best?"

2
27/07/2016

Sadly this is the worst Best Western I have ever stayed at. From the confusion at the front desk (although Tiffany was very Profesional and pleasant) to an empty parking lot but no rooms on first floor, to very very very old and dilapidated structure as well as doors that won't open and AC that is not getting cold... floor that are uneven and look and sound like a piece of carpet on a sheet of plywood. I hope I find good breakfast in the AM will make this rating worth the 2 stars. Pool was nice for the kids.

"Good hotel to make quick stop"

3
24/07/2016

We stopped after a very long day on the road. It was clean and comfortable. Average accommodations for a best western. Free breakfast was ok. Wifi was sluggish as is usual in these hotels. Did have a hard time finding a parking spot.

"One night stay"

3
19/07/2016

The hotel location is not close to restaurants. Their breakfast is good. We stay one night. The room door was very hard to open from outside as well as from the inside of tne room. Their hospitality was nice.

"Good Hotel Good Services"

4
11/07/2016

We stay in this hotel for 4 nights vacation in Las Cruses New Mexico. We have no complaint. The price is reasonable and the services are good. I just make 1 suggestion as if the breakfast can be changed different each day so it will not be the same every day.

"Best Western is where you need it."

4
06/07/2016

This hotel offers an excellent location for the weary traveler. The quality of service, the safety of the location makes it a great place to stop on your travels. Nearby gasoline service stations make it easy to refill and go on your business expeditiously.

"Fantastic Value!!!"

5
04/07/2016

This is our second stay at the Mission Inn Best Western in Las Cruces. I booked it again this year after a great experience last year, and was glad I did! The hotel is older, but very well maintained and cared for, and the charm of a motor-court style hotel amid the high rises we are accustomed to, cannot be overstated. It is clean, comfortable and a terrific value. It will be our choice for lodging any time we are in the area.

"Good for One Night"

4
03/07/2016

This motel is in a pretty decent location, close to restaurants and I-25. The reception on the tv is fuzzy. Beds were ok. Parking spaces are limited. A/C was loud, had a funky smell. One thing I noticed that drove me crazy was that everything in the room is square! Tiles, Windows, tv, light fixtures....

"Spacious rooms, great breakfast, and quiet"

5
29/06/2016

The rooms were spacious and quaintly decorated. Clean, comfortable, great value, and quiet. You can park right in front of your room so it is easy to load and unload your car. We spent one night here while on a road trip. Would definitely stop here again.

"Great Hotel"

5
27/06/2016

Had to put my dad in rehab hospital for hip surgery so needed a place to stay at the last minute. This hotel is a retro motor inn....2 stories, pool in a nice courtyard in the middle. We selected a king size bed and the room was HUGE! Good size bathroom and separate dressing area. Southwest decor with a nice bench at foot of bed to put on your shoes or store your suitcase. Floor to Ceiling windows for light if you want it...older but clean and comfy. The Lobby is beautiful with many southwest touches. The breakfast area looks like a restaurant with tables, they bring coffee to your table and are quick with the refills. They have a great buffet--We had biscuits, gravy, sausage links, scrambled eggs and they have the waffle machine as well as many other selections. Super nice ladies help you with anything you need. Desk staff was awesome. i would definitely stay here again and it is close to downtown. This may be a little older but this is definitely a great place to stay. I loved it.

"Overnight"

4
25/06/2016

Just came in for the night. The room was clean. Pretty safe area. However, the surrounding area at night can be questionable if you're looking for a late snack or wanting to go have a night out on the town. Continental breakfast was tasty. Awesome service! If I happen to be passing through and need a place to stay for the night, I would stay here again.

"Old Style motel"

4
20/06/2016

The grounds were clean and shaded with trees and a nice pool. Our room was large and clean, but the bathroom (tub with shower and toilet) was very small. The vanity was outside the bathroom and was large. The a/c was loud and the microwave was sitting on top of the refrigerator which rattled when the frig was running. That was a little annoying until you got to sleep.

"We visited Las Cruces, NM for an event our grandchildren were in"

3
17/06/2016

this is the second time we have stayed at this particular motel. It is convenient to the mall and to Old Mesilla. Our room was very large with typical Southwestern furniture, which I liked as I was born and reared in Albuquerque, NM. The bathroom was a decent size with the vanity outside of the bathing area. The room was clean and the bedding was excellent. It has a hot breakfast furnished in an restaurant atmosphere. It was very quiet. It has an outdoor pool, but wasn't open for the season yet. We will stay here again.

"Good stopping point in Las Cruces"

4
17/06/2016

Older property with a lot of history. Well constructed rooms that are large and have been renovated but have a few minor warts (toilet valve leaking so it periodically refilled). AC blows cold and beds are comfortable. Great value for the price.

"Nice place to stay after a long drive."

4
15/06/2016

We drove 10 hrs straight and just want to rest .An hour from the Las Cruces we callled the hotel and booked an overnight stay. The room was so big compared to other hotels. It's an old hotel but extremely clean. Buffet breakfast served early and very convenient if you travel early.The staff are very courteous and helpful to our needs.

"A Jewel of a motel, Great Stay!"

5
15/06/2016

An older style motel that has been very well maintained and is a wonderful place to stay. Large rooms, perfectly clean and really neat older western style furnishings. And wait until you see the 'breakfast' room! It had to had been a really nice restaurant years ago, western furnishings and the food spread was excellent. The Staff was outstanding. I will be back.

"Clean, Quiet, Good Value"

4
14/06/2016

This is a nice basic motel and an excellent value for the money in Las Cruces. Clean room, clean pool. Not a great location, but good enough. Very nice free breakfast, fast internet. I was not disappointed in any way, and recommend it!

"As Expected"

3
10/06/2016

The motel is aging and shows it, but delivers on it's promise of a decent place to stay on a short term basis. There are no elevators so if mobility is a problem make sure to ask for a 1st floor room. The reasonable price ensures that you will have lots of company in adjoining rooms during your stay.

"Relaxing get away!"

5
06/06/2016

We have stayed at this hotel several times before. We keep going back to it because the rooms are spacious and clean. Also it is very quiet and peaceful there. The breakfasts are wonderful too! The beds are very comfortable!

"Just an overnight stay"

5
01/06/2016

Convenient location for a traveler; a little off the freeway but very easy to get to. The rooms are clean and very large. The furniture is beautiful and makes the room feel homey. Staff was very friendly. I was having trouble completing the reservation on my phone from the car so when I finished, I called the hotel. The young man who answered was very helpful and very courteous as was the man who was on the desk when we checked in. I would definitely stay here again.

"Good Quality all around"

4
31/05/2016

This is a quality Motel situated in a convenient location (near I-10) and other conveniences like restaurants and sighs in La Mesilla. The rooms were comfortable, altho Microwave did not work. Windows open so one can get some welcome fresh air. Room was spacious and well decorated. We missed the weather channel on the TV, but it was always hot and dry. What is there to know??!

"Beautiful Clean Rooms"

4
30/05/2016

The rooms are large, clean and there is beautiful artwork. The property is clean and kept very well. I really appreciate the outdoor space. Some of the staff is not friendly or helpful. Breakfast is only served until 09:00

"Comfortable Stay in BW Las Cruzes"

4
28/05/2016

It was a comfortable stay in the Best Western Mission Inn in Las Cruzes. Staff was friendly, room was big and clean. Brealfast was good too - with hot things also. Internet is ok, but not very fast - but enough to send emails.

"Clean and quiet"

4
24/05/2016

Nice clean and quiet hotel. Stayed here several times and find it an economical selection with large rooms and clean bathrooms. My only complaint and it is a minor one.... the bed is not as soft as mine at home.

"Great Place to stay"

4
24/05/2016

Very good location, close to the fwy. Nice appearance, clean and very nice staff. They were also very helpful. Refrigerator and microwave in the room was a PLUS! Great location for small dogs. Bed could have been a little softer. Overall a nice stay.

"On our way to Tombstone, AZ"

5
23/05/2016

It was a very good night stay. Everything was good, far above from what I expected. Must come and see for yourself. The breakfast was buffet had a little of everything. A marvelous experience. Had nothing I could complain off. The price was very reasonable.

"Old School hotel"

5
19/05/2016

I like the smaller hotels that you can drive up to your front door. And if it is a BEST WESTERN you know everything is perfect. They take these older hotels that have character and do there magic to make them very comfortable.

"graduation nmsu"

5
17/05/2016

A very nice facility with an outstanding staff of dedicated people. Conveniently located to most attractions of Las Cruces and Old Messila as well as the University. Outdoor pool is well maintained, and, proved refreshing on hot days.

"Hotel under renovation, friendly staff"

4
01/05/2016

The Mission Inn is a great place to stop, if you are traveling on I-10. It is close to the highway, and it is close to Mesilla's plaza, where there are lots of restaurants. The breakfast was quite good, and the server was super friendly. The rooms are very large. I noticed that they are renovating the rooms on the other side of the parking lot. My only complaint was the stale smell coming from the A/C unit.

"I keep coming back"

4
28/04/2016

I should start by saying I've stayed at this place dozens of times in the past 15+ years, and I keep coming back. That should say a lot, but here are some details that may be more helpful. First, the rooms are big for a motel of this type . . . very comfortable. There are many touches that distinguish this from the typical sterile, mass-manufactured chain hotels. For example, it has lots of hand-painted tile, and the walls are hand-plastered, which give it a warm feel. It has been well-maintained and updated over the years, through at least one change of ownership. It does have some minor flaws that might be expected with an older property, but, to me, they are insignificant and do not distract from my sense of being in my "Las Cruces home." It is consistently clean. One thing I should mention, in case it's more important to you than to me. Most motels in Las Cruces seem to be either by the interstate highway or by the railroad tracks. This one is by the tracks, which means that every now and then, it may sound like a freight train is about to charge into your room. I grew up next to train tracks, so it doesn't bother me, but if you prefer interstate hum, be forewarned. The 'free breakfast' is a good deal, but it's hard to compete with some of the local eateries nearby.

"Best stay over in a cross country trip"

5
18/04/2016

Nothing we saw and enjoyed came close to this fabulous place. We were greeted by a congenial and helpful person named Danny. He set the tone for our stay. The room was very large and beautifully appointed. The bed was excellent. After a great nights rest we were pleasantly surprised by a wonderful breakfast. Not only was the food tasty and well prepared, there was also a warm,sweet hostess who made sure our coffee stayed fresh and any other needs taken care of. (Wish I could remember her name). All in all a wonderful experience.

"Mission Inn is great"

5
13/04/2016

Enjoyed our stay at the Mission Inn. Staff is very helpful, personable and professional. Room was quiet and clean. The complimentary breakfast was adequate and the coffee great. I would recommend this motel and will return again when in the area.

"Large room"

3
11/04/2016

We stayed at Best Western Mission Inn in Las Cruces, NM for 2 nights this month. We had a large room and a comfortable bed. There was a train nearby, but the noise was minimal. The hotel was nearly full but the guests were quiet and respectful.

"Excellent room for a reasonable price"

5
06/04/2016

I should preface this review by saying this was a "nostalgia trip." My family stayed at this motel several times in the 1950's while my dad was supervising test launches at White Sands Missile Range. I was happy to see they've thoroughly updated the place while retaining its charm. Our room was clean, spacious, and comfortable - and we could open the windows. (That's very important to my wife.) It's close to Old Town Mesilla and relatively close to White Sands. It's a typical chain motel, no frills, but nice. The free breakfast was very good - which seems to be standard for the Best Western chain.

"Very comfortable!"

5
05/04/2016

This is an older but apparently renovated motel. Decor is very pleasant, bed is extremely comfortable, staff are welcoming, wifi is free and works well. Not far from restaurants (I went to Applebee's and it was excellent). Not far off the highway. Lots of good parking close to unit.

"Weekend in Las Cruces"

5
04/04/2016

Stayed a Friday and Saturday night. There was no funny smell upon entering the room. Beds looked so clean and comfortable. For some reason the wood makes it very inviting. Heater and cooler not located under the windows which may be a reason that the heater was needed only for a short while and I did not feel really hot. Just right. I felt things were very clean and slept like a champ all night long despite the train, which I only noticed twice before falling asleep. Very nice, clean, and comfortable stay. Breakfast was good. Wished I had gotten up earlier in order to eat a little more and more calmly.

"best ever"

5
04/04/2016

this is the best hotel we have stayed in. we travel on a motorcycle and stay in 40 - 50 hotels a year.. without a doubt the best. the employees were very well dressed and first class in the way they act. the lady in the kitchen was super, she kept coming by to see if we needed anything and fill up my coffee cup.cleaning tables and checking food items. loved this hotel.

"Western Vibe"

4
03/04/2016

Enjoyed our stay at the Best Western in Las Cruces. Clean, comfortable, good breakfast, friendly staff. Everything you want on a road trip! A quick jaunt off the freeway for a quiet nights rest was well worth the short drive! Nice western ambience in the lobby and rooms. Would stay again.

"Comfortable and value for money!"

4
26/03/2016

Clean and comfortable, moreover value for money. I love the welcoming staffs and hot breakfast! I stayed here for a visit to the white sand monument. It's 50 minutes drive to the monument so good location to see both sunrise and sunset. Strongly recommend!

"Remains a repeat stop"

4
23/03/2016

I found this place several years ago and it remains a favored stop on my cross country drives. An older facility with large rooms and windows for natural light at the rear. It is decorated in a classic southwest style in the rooms and lobby. The staff remains professional and pleasant.Easy access on and off IR 10. Aduquate dining a very short drive away. .

"excellent stay"

4
20/03/2016

we stayed at six different hotels during this road trip and this hotel was the best. our room was on the second floor at the far end. it was very spacious and done well. there were two bathrooms, which was very helpful for us. the waitress (i think her name was Tiffany) was very courteous and nice. the only negative was no indoor pool. i highly recommend it and will stay again travelling this route.

"Old but redone well."

3
17/03/2016

The Best Eestern Mission Inn has been redone and it is nicely done with great beds and linens. Unfortunately you can't overcome the dated building and room designs. It also is significant when a train comes by across the road. Service personnel were friendly and a hot breakfast which is included helps a lot. For the price of the room and convenience to I-10 it is a good deal. We will choose it again when we need a good bed for one night on our way to Scottsdale.

"Nice Accoomodations"

4
16/03/2016

Very nice, large room. We would stay here again, the staff was very accommodating and friendly. We were a bit surprised when a train passed behind our room, but it was just about 9 pm. If this is a concern, you might want to ask for a room not in front of the tracks. The other thing is that most of the restaurants on this side of town were Chinese or fast food. Las Cruces is not that big, so this was not a huge issue, but we were tired after a long day and didn't feel like looking to hard. I do rate the International Delights Cafe where we ate in another review.

"Nice place"

4
16/03/2016

I enjoyed my stay. The room could be a little cleaner, but I'm ex military so you know. There is a coffee shop close. The only reason I didn't give 5 stars is : Need a 4 cup coffee maker, and pillow tops on mattress. Staff is great, friendly & professional. For the whinny person that complained about the trains, there was only 2 one at 19:00 7pm, and 21:30 9:30pm quiet the rest of the night.

"If You Like Train Noise . . ."

2
12/03/2016

then this is a hotel for you. We arrived on February 29 after dark, based on the GPS routing and didn't see any of the surrounding area. Our first train experience was at 8:39pm. Loud. Hoping that that was the last train for the night. Not so. Next train roared by at 10:41pm. Maybe this was the last. It was until 3:14am when we were awaken by another train. Wish someone would have written a review to include this annoyance, and we would have picked another hotel. Check-in was another sore spot with me. I was given the third degree, even needing my license plate number. Who asks for a license plate number into today's world? This hotel does. Said they checked on them periodically to see that only those cars that were registered were parking overnight. Good news is they didn't ask for my finger prints overtly. The room had been rehabbed, but the toilet was placed so close to the paper dispenser, against the wall, and behind the door that it wasn't a pleasant experience (see picture). Otherwise the room was in good shape. The breakfast the following morning was good, and it was nice to sit by the window and look across the street at the train track. You have now been warned about the train noise. Select this property at your own peril.

"Las Cruces instead of El Paso"

4
26/02/2016

We used to stay in El Paso during our annual trip west. We found Las Cruces to be much nicer and easier to get around, Mission Inn BW was a pleasant surprise. Big rooms with plenty of outlets for phones and computer and tablets, Large bath and good size flay-screen.

"Pleasant Stay"

4
25/02/2016

Nice motel. Breakfast was very good with plenty of tables and great ambiance - relaxing, BUT does not stay open longer on weekends. Toilet would not fluss so I had to request a plunger to get things moving. Overall, nice motel and, yes, I would stay here again.

"Best Hotel stay"

5
11/02/2016

Great service and accommodations. The train can wake you up when you least expected. The amenities are great, as is the service. The breakfast is wonderful , especially on weekends. My parents and I love to stay here.

"Greatest Motel in Las Cruces"

1
09/02/2016

Good food, great service , My parents & I love the accommodations. The only place My parents and I stay when they're tired and don't want to drive back to el Paso. The staff is friendly and very courteous.

"Large King Room"

4
04/02/2016

Great value we booked online with the BW app using the AAA Discount and Gold club membership. Our King room on the second level was larger than most rooms and distinctively decorated. The bed was comfortable lots of place to hang clothing and as a nice touch there is a wooden bench at the foot of the bed. The WiFi was excellent. Hot breakfast is included in the rate.

"Renovated Rooms"

4
03/02/2016

Older Hotel, but our room was renovated, interesting decor in the room, large clean room, good bedding. The lobby and breakfast area look like an old mission. The front desk person for check in and check out was very friendly (both). The breakfast employees were very efficient and courteous.

"VERY DISAPPOINTED"

2
01/02/2016

Expedia ad showed a restaurant and lounge on site (WRONG), front desk said it needs to be updated. Expedia had messed up the reservation and it took 2 hours on the phone to get it straight. Room is a mix of old and new, front part of room is nice, but it ends there, little towels, mismatched and old drapes (RIPPED), the windows do not lock in our room or in the bathroom (locks are broken ). No, will not stay here again! DO NOT APPRECIATE OLD INFO AND DID NOT WANT TO HAVE TO DRIVE AND LOOK FOR A PLACE TO EAT!!!!

"excellent hotel"

5
28/01/2016

The exterior of the hotel looked a little old. Looks are deceiving because staff was friendly and prompt to provide the room. The room was clean and inviting with a southern decor. The stay was comforting and was able to relax.

"Huge, modern rooms"

4
27/01/2016

Stayed there overnight Jan 17, 2016. Older motel but rooms very clean, very large, nicely decorated with high ceilings and painted beams. TV, fridge, microwave all very modern. Good internet. Good breakfast. Only negative was the railroad across the street but only two trains came by during our stay. Highly recommend Mission Inn. [email protected] Grand Junction, CO

"Great stay"

5
26/01/2016

Booked through Expedia and we were pleasantly surprised. Room was large, clean and well equipped. Comfortable beds. Good breakfast. Helpful and very nice people working there. They provided information about the area. We would stay again.

"2nd Stay at BW Mission Inn - Very Good Accomodations"

5
23/01/2016

We stayed at the BW Mission Inn in 2014 and it didn't disappoint. The rooms are spacious and comfortable and quiet. We requested a 1st floor room this time with no problem, as they were happy to oblige. Friendly staff and wonderful free hot breakfast included. If every passing thru Las Cruses again we will stay here.

"Best Western, Mission Inn, NM"

5
22/01/2016

Enjoyed staying at the B-W Mission Inn, it has a very nice spacious setting and the rooms are well furnished. The central location of the Motel gave us easy access to the City. We had a nice relaxing stay at the Motel.

"New Mexican charm but needs improvement"

3
20/01/2016

Large room with nice furnishing and layout. Could not exit room because deadbolt would not move, had to exit thru window. Hotel staff had to enter same way. Very dangerous. Bitten by spider in bedding. Staff cordial. Breakfast nice.

"Not as good as other Best Western properties"

3
19/01/2016

Bathtub was very slippery - the non-slip strips were completely ineffective and deceived me into thinking that I could take a step. Traintracks are very close and the whistle woke me up every night about 2 am. Breakfast buffet was bare minimum - no microwave to cook oatmeal, butter was rock hard, had to bug the waitress to get decaf. Price was pretty low, so it illustrates the point that you get what you pay for.

"Mission Inn - great place to stay in Las Cruces"

5
18/01/2016

Spent five nights at the Mission Inn - is located close to the University and Mesilla (within a few miles). The rooms are large and comfortable (they are currently being refreshed / redone). The staff are friendly and the hotel amenities are good (breakfast buffet is good). The hotel is pet friendly. Would highly recommend.

"Very Nice Hotel"

5
14/01/2016

Nicely remodeled rooms. The staff was very friendly and gave me some good directions to local eating establishment. Breakfast was better than your typical best westerns. Most importantly the room was super clean. I like the feeling of walking into a room knowing its very clean. Two thumbs up to the housekeepers.

"NOT EVEN CLOSE TO BEST WESTERN WE'VE BEEN IN !"

1
11/01/2016

Good- comfortable bed, nice breakfast( only from 6 to 9).No hot water to make your oatmeal - you have to ask for it! At 9 o'clock exactly all the food was taken away! Plus when you get the free breakfast card at the front desk it says please don't forget about your server, what server ??? There was no server - just a person who takes care of the buffet. Bad- we stayed in " renovated room" with 30 years old faucets and bath tub,very poorly done tile work, great towels- very thin and grey( definitely need new ones). NO VENT in the bathroom (had to open the old window when was cold out).The furniture was really old and worn out with a really CREEPY MIRROR BEHIND THE TV OVERLOOKING THE BED !!! I felt like somebody was watching me and my husband from the other room ,like an interrogation room at the police station. REALLY LOUD TRAIN A COUPLE TIMES A NIGHT ! NOT GOING TO STAY OR RECOMMEND THIS HOTEL. I've stayed in hotels with 2 ?? rating that looked and felt way better than this "3 ???" hotel. Forgot to mention the trailer park across the street. Did I mention about the train? It goes by a couple times a night.

"Not Up to BW Standards"

2
26/12/2015

Took awhile to find this place, in a rather run down neighborhood. The room was not bad, just kind of bare bones. I would have given it three stars if the neighborhood had been nicer. I won't stay here again.

"Mission Inn delivers again"

4
23/12/2015

stopped by again as it the half way point on my trip the only place in Las Cruces that I have stayed or plan on staying never had any issues or problems nor would expect any will return to stay on the way back great hot breakfast love the waffles

"A Superior Hotel"

5
11/12/2015

The Best Western Mission Inn in Las Cruces surpassed our expectations. The grounds are immaculate; our room was large & the bed, comfortable. The breakfast buffet was a pleasant surprise. Not only is a cheerful staff member on hand to provide refills & keep the tables clear, but the buffet was constantly restocked with fluffy biscuits, scrambled eggs & sausages, much better fare than you usually find with a free motel breakfast. The location is very handy, both to the interstate, historic old Mesilla & downtown Las Cruces. We were happy to enjoy two nights at the hotel, even though the pool was closed for the season.

"Knights of Columbus Meeting"

4
10/12/2015

Older motel, but well maintained. Rooms were good sized, bedding was clean and comfortable with a western feel. The staff were friendly and professional. In addition to being reasonably priced the breakfast and coffee were good. Great value!

"Two LOUD trains in the middle of the night"

3
09/12/2015

This hotel would have a higher rating except for the LOUD train noise - twice in one night. The first time it happened, it sounded like the train was coming through the room. We arrived late at night and didn't notice the train tracks across the road. Overall, it was a large room with two comfortable queen beds. The pillows are lumpy as someone mentioned and need to be replaced. Loved the two suitcase racks. Most places only provide one. The lamps on the desk and bedside table provided great light with multiple plugs for all the electronics that needed charging. I always like seeing the sink and vanity area separate from the toilet and shower area so two people can get ready more quickly. Breakfast was good - scrambled eggs, biscuits and gravy, sausage links and cold cereal and fruit. The in-room refrigerator was quite loud so I turned it down to 1 setting so it wouldn't cycle on and off. Friendly staff at the front desk on check-in and getting breakfast coupons. Free Wi-Fi worked well.

"This is the place to stay!"

4
07/12/2015

On this trip west, we stopped in Las Cruces instead of El Paso. It's only 30 miles or so up the I-10 and gets us away from all the bustle of EP. I am glad we chose the Mission Inn for our overnight stay. Tifaney checked us in with a smile and a professional manner. We were off to room 203 in a flash. These rooms are large; don't see many like this in the newer hotels unless you opt for a suite. The king bed was very comfortable, there were plenty of chairs available and the room and bath area were fresh and clean. Everything worked and we had no issues at all. We ate that night at Chillito's just down the road on South Valley Drive and enjoyed the food and service. Breakfast the next morning was good with a limited but well prepared selection of hot and cold items to choose from. Hotel guests receive a voucher from the front desk for the morning meal. A very friendly attendant takes good care of the morning diners. She was constantly checking on our coffee and any other needs. After breakfast we packed up and checked out with John at the front desk. He asked about our room and stay and wished us a safe trip on to Yuma. This is a great place to stay when you are headed west on I-10. Away from all the traffic, noise and hustle of El Paso, Las Cruces and the BW Mission Inn are just the ticket.

"Hotel with a Great View."

5
03/12/2015

We really enjoyed our stay at the hotel. It had a great view of the mountains. It had real character and was a great place for our stay. Room was very clean with many amentiies and a great friendly atmosphere.

"Rooms with no chairs"

3
30/11/2015

We have stayed at this hotel many times in the last ten years. The staff, as usual, was excellent. We had not visited for three years, and the condition of the rooms continues to deteriorate over time. The sign in the lobby announces 'renovation', but that does not excuse filthy worn carpets and no chairs in the room. There's a nice desk and a well-lit vanity, but no place to sit and use them! Upon returning to the front desk, Jeff, who is an outstanding staff member, had a chair delivered within 20 minutes.

"Great Find"

4
29/11/2015

Very nice motel built in 1946. Large rooms with comfortable beds. The buffet breakfast was wonderful with many selections in a beautiful restaurant setting! We would definitely stay there again. They were in the process of remodeling the rooms.

"best western mission inn"

4
29/11/2015

we have stayed here 3 times and it has always been pleasant . location is a little far from restaurants about 5 to 10 minutes. We have never used the pool as it was too cold and was closed for season.

"Ok.....not nearly as good as stated"

3
28/11/2015

Old hotel....dreary...thick new paint everywhere. Room was clean...door lock needed repair....beds okay...pillows lumpy....towels thin and grey. Need new towels for sure. Lighting in the room dim. Breakfast plentiful and good. Staff nice and helpful. Next stay in the area will be in another hotel.

"Quality and excellence"

5
21/11/2015

This is the only placde in Las Cruses that I will stay at because of the service received. Everything there is first rate. I have been staying there wherever I have gone to New Mexico because It's easy to fined,within my budget and the service received is always top quatity.

"Very Spacious"

5
20/11/2015

Best Western Mission Inn has large rooms with King beds. The property is clean and the staff quite helpful. The rooms are arranged motel style around a central courtyard which provides good security. The morning breakfast included more items than is typical and the dining area was quite nice. A good place to stay....a good value.

"Retro regal"

4
18/11/2015

I love the ambience of this hotel. It's modern and clean, but the feel is retro. The central courtyard, the ample tile shelves and available surface areas, and the pet friendly atmosphere make it some place we would return to.

"Mission Inn Las Cruces"

4
17/11/2015

One night stop on a road trip. Great stay. Mission Inn Las Cruces has large clean rooms close to lots of restaurants. Stayed in Van Horn on the way and it was horrible. We were not able to sample the free breakfast, but the dining area is large and very pretty.

"Terrible Check In Procedure"

2
13/11/2015

I was surprised that the front desk person, Adam check in clerk, insisted he must see and keep information on my driver's license. He took down the digits and inputted into the hotel computer. He then took my credit card and swiped it for payment. He also insisted on my car license plate number and claimed he needed it to keep tabs on who was parked. This property was far from full and I am not sure why they need the make, model and then license plate number. Here is the issue I have with this process. First, I guaranteed my room via my Best Western frequent traveler account, which stated that I would be charged a night if I showed up or not. It also has all my contact information. Therefore, all he needed to do was verify my id and credit card number. Second, why did he need my license plate number when the property was far from full. This property also did not have security on the property and I did not see someone walk around and checking license plate numbers against a list. I suggest that management consider what they are asking customer and also consider that driver's license and vehicle license plate information to be confidential. I hope they keep this information safe from hackers?

""Spanish Mission Close to Old Mesilla Village""

4
07/11/2015

This is an old Spanish looking hotel. The rooms are large and very clean also with the spanish decor. Our room had a microwave, refrigerator. The Breakfast was in a dinning room with service to your table a plus. They have a large selection of hot and cold breakfast very good. The staff and help were are very friendly and helpful. I would stay here again. Outdoor pool.

"Great Stay at Mission Inn"

5
04/11/2015

This is an out-of-the-way quiet, attractive hotel. It is decorated in the lovely design of an old Spanish mission. My only complaint is the pidgins that spent the night in the tree over my car - but the hotel staff went out of their way to get some paper towels to help clean my windshield. The hotel is in an area that used to be the center of town, but In Las Cruces nothing is far from anywhere else. It was a nice stay.

"Best Western Las Cruzes New Mexico"

3
04/11/2015

Much nicer than it first appears. Older property. Outside was extremely well taken care of. Rooms are very clean and comfortable. Furniture was oversized and looked like the Old West. Could be updated. Colors in room too dark, would look better in lighter shades I would stay again, Nice hotel, nice people. Breakfast room is not only attractive, but food was very good and a wonderful lady working thre.

"Worst stay in the history of hotel stays."

1
03/11/2015

I picked this hotel because it wasnt far from the location of my business meetings. I checked in about midnight and cancelled the rest of my reservations at 2am. You can hear everything going on in the room next to you. As there seemed to be three people on drugs that didnt allow me to get any sleep. It is nearly 30 days later and I have yet to receive a refund for the three nights I didnt stay. The appearance of this hotel is fine but beyond that I do not recommend staying here. Not to mention the train that is near and loud.

"Great lodging"

5
02/11/2015

This hotel was very well cared for outside and inside. The room was nicely decorated, very clean and comfortable. Breakfast was good, and the setting was impressive. The location was good if you were coming off I-10 but was not close to the popular restaurants or the shopping mall. Hope this is enough because I need to get on with my life.

"Road trip"

4
01/11/2015

Really like this place. They are updating the rooms, but still keeping the original theme. Interesting tile and wood beams in the room. The room was larger than your average hotel room, the sink area was roomy and separate from the shower. Wi-fi was just okay. This is an old style motel without elevators, but plenty of first floor rooms so you can park right outside your door. Breakfast was good. We look for fruit, cereal, yogurt. Coffee was just okay. We liked the beds, they were firm which is what we prefer. A place I would return to if in the area.

"Las Cruces gem"

5
01/11/2015

We have stayed at this hotel 3 times over several years. This trip we purposely chose it for its convenient location, very spacious comfortable rooms with extra seating, generous breakfast in a restaurant setting, and nice pool grounds. We booked our room and an adjacent room for family who drove from Phoenix to meet us. Although the hotel is on a main road, it sits way back and we never heard traffic noise. It's located within a short drive of the historic La Mesilla district and restaurants also making a good choice. The staff was very courteous and helpful with all our needs. We highly recommend this hotel!

"Nice Rustic"

4
31/10/2015

2nd stay at this hotel. Found staff friendly, good breakfast and clean room. A bit hard to find, off the main routes. Undergoing some renovations but not disturbing. Breakfast was good with additional friendly waitress service.

"Restful night"

5
19/10/2015

After a long drive across west Texas it was a great pleasure to stop and rest in Las Cruces for the night. The room was very comfortable and allowed me to unwind. The staff was friendly, giving me directions for dinner options. Since I was traveling alone I felt very safe and secure staying at this location.

"weekend in Las Cruces"

4
18/10/2015

older property. court yard style with picnic tables. center pool. good condition. well maintained. friendly staff. good eggs and cereal type breakfast. nice dining room. fresh hot coffee. good location.

"I could live here."

4
18/10/2015

I stay at this hotel when ever I pass though NM. Great location, clean inside and out. They were doing some remodeling/painting so most of the good parking went fast. I had some connectivity problems with wi-fi and I had to resolve the problem with the hotel ISP. One issue I always have with the sleeping quality. There are no headboards for the beds. If you are like me and like to watch TV in bed and prop up pillows against a headboard you won't be able to here.

"Know rates before hand"

3
16/10/2015

Only BW in Las Cruces. Older motel but seemed well maintained. Clean. Did not try breakfast buffet. My family and I got 3 rooms. I checked in first and asked if they honored the free upgrade for Diamond members, in which the young lady said yes. I asked what the rate was and she quoted me 116, plus tax. She asked for my Diamond card and booked my room for 2 nights. Upon talking to other family members who got the 2 queen rooms (what I originally asked for), they stated that they paid about 85 dollars after taxes. I looked up the rates on line and noticed that rooms were about 73 dollars. Upon check out I informed the clerk that I had been over charged and should have had the 73 dollar rate (not including AAA discount), with the free upgrade. He informed me he could get me the rooms for 105 a night. After I insisted that this was not what I should be charged, he then lowered the rate to 73. Not sure if this was a misunderstanding upon check in, lack of training, or intentional. But, I will always check rates online before hand to make sure they are giving me the rate that I should get.

"good overnight stay"

3
15/10/2015

the rooms were clean, and the property well kept. The staff were warm and welcoming. The advertised bar and restaurant are no longer in business - this was a disappointment. If you have a pet it is well received with a lawn to walk on.

"Clean but old."

3
08/10/2015

When we arrived at this motel I was very disappointed by the outside of the building and the office. I didn't think it was as nice as the pictures on line portrayed. I asked the receptionist if the rooms were nice and clean, she said yes. They had a sign in the office that they are renovating their guest rooms. Our room was large and clean. Furniture was consistent with the Mission design. The bed wasn't very comfortable. Breakfast which was included in the price of the room was good and their waitress was exceptional.

"Comfy, clean and love the theme of the hotel."

5
28/09/2015

Room was clean and cold, bed was comfy and pillows were fluffy. Love the western theme of the rooms with the wooden beems and hand crafted wood chairs. We have used this hotel twice for concerts and we love it will continue to use it again and again whenever we need a room in Las Cruces!

"Solid hotel; always inexpensive"

4
24/09/2015

I started booking this hotel on Priceline because I can almost guarantee they'll accept my bid on the ":name your own price" tool. Not disappointed at all; an older hotel that has been remodeled and updated. Comfortable rooms, good service, hot full breakfast buffet. What's not to like for the price?

"Perfect stop over"

5
24/09/2015

Driving from Ft worth to Phoenix this was a perfect stop to stay the night. Found a deal online for 70/ night. The rooms are big and clean. Nice ac. Beds were very comfy with 4 pillows! Cable TV and the breakfast was great. Buffet w eggs, sausage, biscuits and gravy, waffles, cereal and assorted bread. I will def stay here again.

"Retro and Authentic"

5
22/09/2015

Brings a general feel of different cultures through there interior design, sculptures and pictures all through out the main office and rooms. I felt really at home while at this place, and i would choose to stay here again.