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Best Western Gustaf Froding Hotel & Konferens, Karlstad

3.5/5  - basé sur 233 notations.
Hojdgatan 3, 654 68, Karlstad, Sweden - See map

Best Western Gustaf Froding Hotel and Conference is a conference and vacation hotel and the hotel places personal service first. The hotel has 163 comfortable rooms including one suite and all rooms are non smoking. In the reception area we offer coffee and tea for all our guests. A breakfast buffet is included in all the prices and in our cosy restaurant Emilia you can also enjoy a lunch buffet in the afternoon and a la carte and dinner buffet in the evenings. In the summertime the hotel turns into a summer paradise with a heated outdoor swimming pool, pool bar, playing area for the kids and outdoor activities. We are an animal friendly hotel so you can bring your pet on your vacation. As a guest you have free access to our relax department that contains an outdoor hot tub, sauna and a small gym. We also have a sun bed that you can use for a fee. If you stay at the hotel you have free access to our wireless Internet. Best Western Gustaf Froding has a big free parking lot, wine cellar and 24 hour reception service. The hotel is located three kilometer from the city centre of Karlstad and you can easily get from the hotel to the centre with a car, cab, local buses or on foot. We are situated close to golf courses and the beautiful Swedish nature. Enjoy your stay.

Best Western

Gustaf Froding Hotel & Konferens

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Hotel advantages

  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
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Guest reviews

In partnership with tripadvisor fr
based on 235 guest reviews
NOTE ISSUED
Excellent
42
Very Good
83
Average
74
Poor
29
Terrible
7
REFER TO NOTICE
Business Business
59
Couples Couples
67
Family Family
61
Friends getaway Friends getaway
22
Solo travel Solo travel
18
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Boring place close to the road"

3
19/06/2018

Room was okay but below average. Clean but sort of cheap feel. There was an outdoor pool but it wasn't possible to go out and have a look. Guess it was only for the spa. Breakfast included. Restaurant looks average. Breakfast and service was good.

"About averade"

3
10/02/2018

Hotel in itself was quite average, perfect for a one night stay-over in Karlstad. Food was okay. Burgers not too interesting, but the meal of the day was okay. Breakfast was rather extensive, however, not too interesting.

"Passing through"

3
22/01/2018

While heading further north, we stopped and stayed at this hotel for one night. Check-in was great, room was clean and had complimentary tea and coffee. Beds were medium firm and comfortable, but one of them smelled a bit. Bathroom was clean, but a bit worn down. Breakfast was nice and contained everything we could possibly want.

"Pros and Cons to this hotel..."

3
24/09/2017

Stayed here in August 2017 and have some mixed feelings on the place... The down side for me was the traffic noise from the nearby motorway. This was particularly problematic due to the fact that the rooms don't have air conditioning - so the choice was either to get baked in a hot, stuffy room or leave the window open and be bothered by the constant hum of traffic. The noise, coupled with what I found to be uncomfortable beds led to me suffer a serious lack of sleep after my five night stay. The up side was that room itself was of a good standard and well cleaned, the guest areas of the hotel were quite nice and well maintained. The outdoor pool was a bit cold but the indoor spa facilities were very good (hot tub, steam room and sauna) and the ice bucket shower was a cool idea. The pool table was also a big hit with kids. We were on a breakfast and dinner package and the food throughout the week was always well prepared and had enough variety to keep everyone happy. We'd found a very good package deal on the hotel's website so it was actually good value for money. Keep in mind that the location is outside the city centre - but most guests seem to be passing by between Norway and Stockholm (lots of bus tours stop here). Probably wouldn't pick this hotel again if I were to visit Karlstad in the future.

"Smelly and small, but good breakfast"

3
19/08/2017

When we walked into our room, we immediately smelled "wet dog." We learned later that dogs had been in the room and there had been an attempt to clean the room. The closet was extremely small and hard to access. Tiny bathroom, too. Breakfast was excellent. If a hotel is going to allow pets, there should be no-pet rooms just like no-smoking rooms.

"Smart one night stay near E18"

4
03/08/2017

Everything went smoothly with this stay: free parking space, clean and simple room, high speed Wi-Fi , Emilia restaurant and good breakfast. Kind service in reception. Reasonable price.We did not have time to go to swimming pool this time.

"Expect what you pay for"

2
21/07/2017

Economic choice if you're looking for a stop over between Stockholm and Oslo. Hotel is situated just outside of Karlstad, close to the high way. Rooms are basic. Triple room available. Make sure you book a room with a shower instead of the slippery bathtub shower we got. Facilities offered are an outdoor pool (cold!!), restaurant, sauna & gym (I passed), pool table, mini (tiny) golf and kids corner with some toys. Breakfast (basic) is included. Wifi's quite poor. Free high way views and coffee and tea during your stay.

"Outside Karlstad with great staff"

3
14/07/2017

Location is bad, quite far outside Karlstad. You need a car to get to it. Visited by Chinese charter groups whom all seem to be coughing. The best thing is the wonderful restaurant staff. Such good humour and good service. Great meals. Both breakfast and evening summer buffé. A great variation to choose from. Fast Internet service in room. I was alone but got a twin room. It woud be so much better with one larger bed. Swimming pool if you like to swim.

"Affordable stay on the road"

3
27/06/2017

Convenient and affordable place to stay on the way to or from Stockholm: easy to get in and out, easy to park, gas station nearby. Nothing special, nothing bad. Weird paintings on the walls. No convenient smoking places.

"Nice, clean and friendly hotel for a single night overstay"

4
25/06/2017

Spent one night here on our way to North Cape, in a 3-person room. The hotel is roomy, clean and nice to stay at. Good parking possibilities, and easy to find via GPS. Good food. The breakfast is although a bit dissappointing.

"Don't recommend this"

2
17/06/2017

Travelled around Sweden a lot and this place is one of the least "value for money" you can find. Tired and worn hotel, and the service is not good at all. You can do much better in Karlstad. Prices here must be GREATLY reduced before I will find it worthwhile to stay here again.

"Good facilities but poor service"

3
07/06/2017

We stayed a night here on our way from Oslo to Stockholm. After a long trip on the road, we thought we would spend a little bit more for this place and it's facilities for a break. Turns out it was a bit of a mistake as we did not really enjoy our stay. The rooms we got were facing the highway and there was also some construction going on right in front of the hotel, which made it really noisy when we opened the windows whether in the day or at night to sleep. A number of staff were relatively unfriendly and one particular reception staff was quite hostile and had rather curt manners. A couple of other staff were okay, so we can't fault all. Facilities were otherwise good, we had a relaxing time in the jacuzzi and sauna before getting back on the road. Nevertheless, the rude staff we encountered left a very poor overall impression. Don't think we would pick this place again if we ever come by this way again.

"Great value"

5
27/05/2017

A really affordable hotel with a lot to offer. I booked a economy room which was nice and clean with everything you need. A steal for 70 EUR per night. The spa is a bit small but the pool and surrounding area is great in the sun. The breakfast was above average with something for everyone including crispy bacon! I suppose the kids would love the place.

"Good Choice "

4
17/10/2016

Good Parking, Free WIFI. Did not use the Pool, Sauna and Fitness. The receptionist could not understand my Danish, so I switched to English. She kept talking Swedish. Fine clean room. The restaurant was a bit cold near the windows. Excellent breakfast. Would probably be back.

"Terrible experience"

1
02/10/2016

When you look for the Hotel in that area you look for peace and quiet night sleep and I didn't have it. They have some show with "FERNANDO" until late in the night just outside my window and nobody informed us about it going to happen. The dinner have to be in Downtown because the event they didn't offer a dinner. When we comeback from the dinner the Hotel reception,restaurant everywhere is full of people drinking and high noise, the smell was something between Old sweaty with cigarettes and alcohol ,just crazy and unbelievable. The decorations in the rooms and open areas in the Hotel is old fashion need some renovation and update The bathroom it's not comfortable at all no offer for a decent shower cream or soap; can be much cleaner as well, very disappointed. For the price I have payed. Never again. Best western can be very ashamed about this Hotel use their brand #hotelhell

"Needs a make-over"

3
05/09/2016

The hotel is good but needs up-dating. It's worn in places but clean overall. The pillows and the bed were too soft - like sleeping on a trampoline.The room was too hot and you can only open the window a few centimetres - that's if you want the noise from the road and people outside by the pool. The pool had many leaves in it and didn't look inviting at all. Wi-Fi is OK but variable. Breakfast is good with plenty of choice. It's overpriced for what you get. It's too far into town to walk so you have to drive.

"Worst rip off"

1
03/09/2016

This is not a proffersional operated establishment and so far off on the correctness map as it can possibly be. Staff is extremely arrogant and unfriendly, so unprofessional as one possibel can be in a hotel. Stay far away. Will not recomend and never go back.

" Are accepting racist partie-sympathizers."

1
01/09/2016

Use to take my kids to this hotell to play in the swimming pool and have a ice-cream. But now that ends after ive learned that this Hotell are accepting racist partie-sympathizer to sing for the Christmas show later on in December.

Åsa G, Försäljningschef at Gustaf Froding Hotell & Konferens, responded to this review
Vi välkomnar alla gäster på vårt hotell oavsett etniskt ursprung och politiska åsikter. SD har startat en FB grupp med avsikt att smutskasta hela hotellet och bojkotta Best Western,

"I won't be back "

1
01/09/2016

I was on a business trip to Karlstad and booked a single room. The room was very outdated with worn furniture. It looked like it could be at least 30 years old and smelled bad. The personal were quite arrogant and unfriendly. The clerk never bothered to greet me Welcome to the hotel and when I checked out I never got any questions of how I liked my stay. The breakfast was ok, but that's all.

Åsa G, Försäljningschef at Gustaf Froding Hotell & Konferens, responded to this review
Vi välkomnar alla gäster, SD har valt att starta en facebook grupp för att bojkotta samt smutskasta hotellet. Alla inlägg from onsdag 31 aug kommer påverkas av denna gruppen.

"Never again!"

1
31/08/2016

Staff was hostile and threatened my 4yr old daughter to be thrown out bcuz she was playing in the lobby during check-in very shady location. Dirty rooms. Service was non-existing. I wouldnt recommend this to anyone other than psychpats.

"Ownership like northkorea"

1
31/08/2016

When you arrive to this hotel they ask you about your political view. If you are a left wing then you get access. The director even take notice of articles from newspapers if you are an artist that dont match their political vision.

Åsa G, Försäljningschef at Gustaf Froding Hotell & Konferens, responded to this review
Vi välkomnar alla gäster, SD har valt att starta en facebook grupp för att bojkotta samt smutskasta hotellet. Alla negativa inlägg from onsdag 31 aug kommer vara styrda av denna gruppen. Målsättningen är enbart att smutskasta hotellet.

"Not everyone is welcome"

1
31/08/2016

The famous Swedish singer Peter Jezewski was booked to sing at the hotel in several events. He had in media announced that he support the Sweden Democrats. Now the hotel has canceled the booking for him. This is horribel in a democratic era that people can't think free. So beware, you can be thrown out just because of your religion, politic standing or whatever they feel that day.

Åsa G, Försäljningschef at Gustaf Froding Hotell & Konferens, responded to this review
Vi välkomnar alla gäster, SD har valt att starta en facebook grupp för att bojkotta samt smutskasta hotellet. Alla negativa inlägg from onsdag 31 aug kommer vara styrda av denna gruppen. Målsättningen är enbart att smutskasta hotellet.

"Caring friendliness "

5
08/08/2016

We asked our last hotel to make reservations for us at Best Western Karlstad. Upon arrival the receptionist smiled and said "I have upgraded your room! Since you probably are pretty tired after riding your motorbike all day I'll let you have our suite with a bubble bath!" The suite was fantastic and we also very much enjoyed the dinner: Canjun meal served with live jazz music. Gumbo, Jambalaya and an extremely good pecan chocolate cake. Perfect - thank you!

"Never again - it is a ripp off."

1
15/07/2016

This hotel definitelly does not deserve 4 stars - maximum 2 stars. Furniture is primitive and worn - see pictures - it rembembers 70's. I could smell a cigarettes smoke in the room. It was very warm in the room allthough outdoor temeprature was only 18deg.C. When I opened windows to ventilate the room I was exposed to extreme noise from the highway. Food OK but just below the average. This hotel room price above 80 Euro per night is far too high comparing to so low standard. It had free WiFi but practically I was not able to connect due too low capacity.

"Not too good location"

3
02/07/2016

I & my wife staying here just for one night before we go to Oslo. The location here is far from the city and no shops and convenience store around, therefore, it looks not so convenience especially you wanna do some shopping. The room is not big but clean and tidy, the room rate is a bit high and not so competitive.

"Average hotel"

3
12/06/2016

I guess I was staying in one of the economy rooms at the very end of the corridor. These rooms had green doors, unlike the others at the front of the corridor. So that probably explains why the room was not new and modern as commented by some on this website. The room had several broken lamps and was therefore very dark, which I disliked. Breakfast was passable. Bread was not fresh.

"Quiet Hotel That Has Everything That Weary Travelers Need"

4
18/05/2016

We stopped here after a long, tiring trip from southern Norway. Had lunch in the dining room as we waited for our room (it was 1:30 in the afternoon). The special of the day was teriyaki salmon. It was excellent both in taste and in price. The room was fun to be in. It had some things that I had never seen in a hotel any where in the world: the area around the bed was framed with Swedish words that were from the poet, Gustaf Froding (who grew up in this area of Sweden). His image is also on a throw pillow on an easy chair along with a group of wall hangings. There was no refrigerator in the room (120). Bathroom was clean and typically Swedish with the shower and no bathtub. My husband and I got a glass of wine from the bar early in the evening. The bar tender was very attentive. There are snacks available in the lobby along with some souvenirs.

"OK, but doesn't feel like worth 4 stars"

3
27/04/2016

Everything was OK, but the room standard was quite old and didn't feel like it was worth 4 stars that are claimed. Most modern 3 star hotels have rooms that feel more fresh. But nothing specific to complain about.

"No better than average"

3
03/10/2015

Let me say that I have stayed at numerous hotels across the world but this is my first visit to Sweden so I cannot say how this compares to other hotels in Sweden. I stayed at the hotel in late September to visit family. The hotel is easy to find and has plenty of free parking a lot of the other hotels in Karlstad don't have. It seems the Swedish are a nation of car haters with all the speed cameras. The rooms are adequate but no better. Furniture in the rooms was missing any draws and looks a little old and worn. The beds in the room were just two single beds even though I did ask for a double. What is it with Europe haven't they heard of double beds. There was coffee making facilities in the rooms but no tea. The bathroom is basic and had the cheapest toilet seat I have ever seen in any hotel. The shower was nice and strong though. No bath. It was functional but nothing more. We did have breakfast which is a buffet and is reasonably good if a little biased to German and Swedish tastes. The restaurant and reception does seem quite low and badly lit even in the day. I also used the bar in the evening where the service was extremely slow. There is a sauna, indoor spa bath and steam room. The sauna wasn't working on either of my two visits and the spa bath had a sign on that it there was fault. It was working although the bubbles did not function. The steam room worked fine. The is an outdoor swimming pool but by September they has switched the heating off for it. Why they thought an outdoor swimming pool in Sweden was a good idea I cannot imagine! Staff where efficient and friendly as were all the staff and spoke excellent English. There was free coffee in reception. Wifi was free and worked well. There is a petrol status nearby for snacks etc. Overall I would stay here again but only because I couldn't find anything better at the price.

"Nice and clean"

3
21/09/2015

Basic, but modern, fresh and clean rooms, that seemed to be recently redecorated. Comfortable bed, and fairly quiet surroundings, but quite far from the town centre. There was no safe or fridge/minibar in the room, but there was a kettle. Breakfast buffet (enclosed) was nice with plenty of choices, but I couldn´t find any organic choices. Free Wi-Fi.There´s a small gym and a swimming pool. Very nice food in the restaurant, tried the buffet one night, and a la carte the other night. The hotel was good value for money.

"Nice place"

3
08/09/2015

I like the idea of a theme-hotel and I wish the rooms had been inspired by Froding's poetry. However, it seems that the rooms (or, at least, the one I stayed in) are still in a process of revamping: there is a mix of old (furniture) and new (the rest). There is a lake nearby, with a nice view, if you are willing to go for a walk. There is also an outdoor swimming-pool. Free tea and coffee for the hotel's guests. The breakfast was pretty good. We also had dinner (pre-arranged) and the food was great. On the whole, I think that this is a good hotel which could be much better.

"Returning from Norway..."

3
03/09/2015

basic hote, no air conditioning, luckily the room windows can be opened, perhaps a bit weird looking that like 7floor building has big rooms all the windows open :) but i could park my bike right beside the hotel, under my window, so that's the most important thing, when on motorcycle trips :) breakfast... i think there was one :) same as elsewhere... Good beds.. well after norwegian little cottages this was heaven ;) thanks to the staff who guided me to place where i could wash my motorcycle, NICE!

"Not worth the money, pictures misrepresent property"

2
01/09/2015

This was not a great hotel and not worth the money. The hotel is older and not updated as was mentioned. If it wasn't for the guarantee policy, I would have cancelled when we arrived. The room was nothing special, and the breakfast was not up to the standards I experienced in other hotels in Sweden including another Best Western in Gothenburg which was excellent and everything about it was nice and a good value for the money.