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Best Western Plus Hotel Flathead Lake Inn and Suites, Kalispell

4.5/5  - basé sur 894 notations.
4824 US Highway 93 S, 59901-7985, Kalispell, United States - See map

Welcome to the Best Western Plus Flathead Lake Inn and Suites! Whether you're here to relax, work, or adventure in the stunning Flathead Valley, this hotel is perfect for you. We have a convenient central location between Bigfork, Kalispell and Lakeside. Our location gives guests the opportunity to spend a day at Flathead Lake, and provides a reasonable drive to several hiking and tourist areas such as Glacier National Park and the Jewel Basin. As for the hotel itself, the Flathead Lake Inn is newly renovated to provide a lovely Montana lodge ambiance. We take pride in a complimentary full hot breakfast with all regular breakfast items you could desire, along with our own special touch, such as Huckleberry cheese blintz, fajita scrambled eggs, biscuits and gravy, rotated daily. We provide a comfortable indoor pool and hot tub, both open 24 hours. We love to give our guests the option of an early or late swim, and plenty of time to relax in our hot tub. For another place to let off some steam with the family, we have a large grassy area out back, excellent for playing catch, kicking a ball around or even stargazing. Are you in need of a fridge and microwave in the room? We've got you covered. Did you have a late night? Don't miss our in-room mini coffee bar. We also have a guest laundry facility available at all hours for you to refresh completely. Don't forget to take a peek at our gorgeous ballrooms, perfect for wedding ceremonies and receptions, and any other event you may have in mind. We even provide catering services! Our friendly staff is committed to making sure your stay is comfortable, and answering any questions you may have about the area. Give us a call to speak to our front desk receptionists personally. We enjoy the opportunity to help you out however we can. We look forward to welcoming you through our doors and being part of a memorable Montana experience.

Best Western Plus

Hotel Flathead Lake Inn and Suites

LABEL_ITINERAIRE

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Hotel advantages

  • Heated pool
    Heated pool
  • Air conditioning
    Air conditioning
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Bronze
 
based on 896 guest reviews
NOTE ISSUED
Excellent
683
Very Good
162
Average
33
Poor
10
Terrible
8
REFER TO NOTICE
Business Business
118
Couples Couples
333
Family Family
290
Friends getaway Friends getaway
81
Solo travel Solo travel
36
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Lovely hotel, nice rooms, a little farther out than expected."

5
18/09/2018

Loved everything about this hotel. Our room was great, bed and linens good, staff excellent. We did have to go quite a ways to get to West side of Glacier, as we thought the hotel was closer than it was. Flathead Lake is nearby though.

"Great hotel, pleasant staff"

4
16/09/2018

All staff I met were pleasant and helpful. Very nice decor, beautiful pictures on walls, great breakfast, cookies set out in lobby, pool table and more. Clean, comfortable. Large pool and hot tub. Jets temporarily not working.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for your nice review! We appreciate you choosing to stay at our hotel and hope that you will be with us again in the future.

"not located at the airport"

1
13/09/2018

Called 6 days in advance to cancel since hotel was not at the airport As advertised...was not allowed to cancel so room is on my charge and not at all happy at their attitudeThis was not a happy ending

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We are sorry you booked a non cancellable reservation online back in April. We think that you had us mixed up with another hotel. We are located down by Flathead Lake.

"Highly Recommended "

4
10/09/2018

My daughter and I enjoyed our 3-day stay in the hotel. The Staffs are warm and friendly . The breakfast buffet was delicious. It is about 40-45 minutes from Glacier National Park and about 20 minutes from Glacier international Airport. We would stay here again next time we visit Glacier NP.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks so much for highly recommending us! We look forward to having you with us again.

"Best hotel stay on a family trip"

5
02/09/2018

The room was nicely appointed, comfortable beds. Really nice pool and hot tub. Very friendly staff. Great choices at Breakfast. Hotel was full and it was extremely quiet. Pet friendly too. Kuerig with coffee and tea in the room and lobby with fresh cookies and fruit. Will definitely stay again when we are in the area. Pricing on the hotel website was much better than any booking sites too.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks a bunch for your nice review! We are so glad you enjoyed our 24hr pool and hot tub and lobby snacks! We always encourage guests to book directly through the hotel or bestwestern.com for the best rates! We look forward to hosting you again!

"Excellent stay"

5
29/08/2018

If you are looking for a clean friendly well priced hotel in Kalispell you will not go wrong choosing this one .The staff, from the front desk to the breakfast ladies to the housekeeping staff, who keep the hotel in tip top condition, made our stay exceptional. The breakfast has a good variety of well prepared food. Our room was comfortable, quiet and spotlessly clean. Although the hotel is a short distance from Kalispelll town centre it is well worth the drive. We are looking forward to our next trip.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for you nice review Karen, we really appreciate it! We look forward to seeing you again soon.

"Visit to Flathead Lake area"

5
27/08/2018

This was an amazing Best Western and honored our Rewards status to upgrade us to a fabulous room with large balcony, double sinks and a jacuzzi tub! Hotel equals a 5 star hotel and star were amazing! The hotel was immaculate and staff were always seen cleaning use areas. The Hub 406 lounge was awesome. Great place to relax and have a drink after a day of hiking. We highly recommend this hotel for a stay near Flathead Lake and Glacier Nat'l Park!!!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for your review! Providing an experience beyond expectations is something our staff works so hard for each day! We are so glad you enjoyed your stay and hope we will see you again soon!

"beautful motel a great breakfast couldnt want much more"

5
26/08/2018

we got upgrade to a king suite instead of king room for being a rewards member. Knock out room with fireplace huge kitchen area beautfiul decor...2 tvs and 2 AC units. only thing that could of been better was a makeup/shaving mirror. Very picky there tho great stay

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for your kind review! We appreciate your loyalty to the Best Western brand and hope you will come stay with us again!

"Delightful"

5
26/08/2018

This hotel was really really nice. The outside looks inviting and the hotel lobby is really nice. They have warm cookies at 3 p.m. which was really nice after a long day of travel. Rooms were very clean and updated. We were extremely happy!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for your kind words! We are so happy you enjoyed staying with us and hope to see you again.

"Nice location and hotel"

4
18/08/2018

We enjoyed our stay here and it was a nice room with all the amenities you would want. The highlight was the staff and their friendliness. The location is very close to Flathead Lake but it is kind of awkward and there isn't anywhere to walk to a nearby as it is off of the highway. The breakfast was fairly basic, but it had all the basics such as coffee, cereal, etc. I wouldn't say that I was wowed by the place for the price. With the price they charge, the breakfast could've been better and the hot tub and the Jets weren't very strong. Overall compared to the prices and quality of the other hotels we thought this was the best value for money that we could find in the area. I wouldn't say that it was amazing by any means but I don't really have any complaints either. I would book this if you want something reliably decent with a location close to the lake.

"Should be a Best Western Minus"

2
02/08/2018

For an expensive property, very poorly designed. The bathroom containing tub & toilet is far too small, like on an airplane. The sink area is far too small for any toiletries. The water temperature in the shower violently fluctuates between hot and cold, will not hold a steady temperature in a non rush hour. This makes the entire stay uncomfortable and I would not stay there again.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We are very unhappy to hear that we did not meet your expectations. Your experience with the shower is definitely something we do not want and we will be sure to get a plumber to resolve that problem. We do our best to provide the best value for your money when you stay during peak tourist season for Glacier National Park.

"Great hotel, friendly staff, best hotel breakfast ever!"

5
02/08/2018

I continue to be impressed with Best Western. Recently updated (or new) rooms with wonderful decor and furnishings PLUS plenty of plugs for electronics. The ladies who create breakfast each morning take great pride in serving the guest, something you don't see much anymore. Highly recommend this hotel.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for your review! We appreciate that you chose to stay with us and we work hard to exceed your expectations in hopes that you will return to stay with us again.

"Very nice hotel"

5
01/08/2018

Nice hotel, a bit pricey due to the season but I would stay there again no problem. Only issue was we had requested a late check out due to an appointment in town so we wouldn't have to sit in the car while waiting but that did not get passed on to housekeeping so consequently we had 2 different people knocking on the door while we were getting ready to leave. Minor but a bit frustrating

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Details make the difference and we are working to make sure little things like this don't happen again. We are continually training staff and striving to learn from feedback like this to make your stay perfect.

"Great Location"

4
31/07/2018

Stayed here for 2 days on motorcycle trip. close to Glacier Park and other great roads. clean rooms,next to gas station. easy off on to highway. very good breakfast and the dinner was very good. kelly the host/waitress was awesome

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks for staying with us and for your nice review!

"Great hotel!"

5
30/07/2018

We were in Kalispell for a family emergency, but the staff and our stay made us feel relaxed and happy! Very nice staff and hotel! Bed was very comfortable, I slept well. Breakfast had varying options and was delicious!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We hope that the next time you are with us it can be under better circumstances and be a relaxing get away for you .

"Excellent location and Clean"

4
26/07/2018

We stayed at the Best Western Plus Flathead Lake Inn for 4 days while we explored the area, mainly Glacier National Park. The hotel is well located close to Bigfork, Kalispell, Whitefish, and Glacier National Park. It took us approximately 45 mins to get to the West Entrance in the morning. The staff were friendly, the room was clean, breakfast was good, and each evening we watched a deer in the woods just outside our window. There is also a gas station right next door which we found to be very convenient. If we return to the area, we will definitely stay here again. We are becoming fans of Best Western Hotels.

"Great Place!!"

5
26/07/2018

This is our second time staying at this awesome hotel!! The best bed and pillows! So comfy and quiet. Great breakfast Highly recommend this hotel if you are cursing around the flathead valley. Little out of the way but worth the extra little drive.

"Minutes from Flathead Lake"

5
26/07/2018

Great location if you are interested in going to Flathead Lake. Views from hotel are great. Staff are awesome. They have oversized parking. The hotel allowed me to drop my trailer so I could drive my truck around town. The rooms are nice. The room had a fridge, microwave and a kuerig coffee maker. The hotel has an indoor pool, gym, laundry room, business room and a huge bar/banquet area. The breakfast is very good. I would definitely stay here again.

"Wonderful"

5
20/07/2018

We have stayed in this hotel three times and is by far our favorite. The staff is super friendly, our rooms have been very clean, and the beds are very comfortable. Every time we travel to Kalispell, this is our first choice.

"Very Nice Place"

5
20/07/2018

Excellent setting, not in congested area. Very clean hotel. It was so nice to have salt & pepper shakers at the breakfast that were spotless along with a nice wide selection for breakfast. The staff was very friendly. Enjoyed having the Christian atmosphere displayed with plaques of Bible verses in the lobby as well as having Bibles available in the guest rooms.

"A wonderful place to spend a night in Kalispell"

5
17/07/2018

We stayed here for 1 night during our week-long road trip. Check in was a breeze. Lobby is very nice! Enjoyed a bottle of wine and some tasty entrees in the bistro, which was a nice way to end the day. Bed was SUPER COMFY! One of our fav BW that we've stayed at so far, looking forward to staying again next time we're in Montana!

"Clean Rooms, Exceptionally Freindly Staff!"

4
16/07/2018

Absolutely no complaints...exceptionally friendly staff (we talked a little hockey), clean room, free Wi-Fi, free breakfast...what more could you want. Located just north of the Flathead, west of Bigfork, south of Kalispell...perfect. If I was to try and find fault with this establishment it would be that the entrance to the rooms are narrow...there you have it...

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for choosing the Best Western Plus Flathead Lake Inn & Suites! Thank you for telling others about us.

"Excellent comfortable hotel"

5
08/07/2018

After spending the day in Glacier NP sightseeing and hiking we were ready for a good night's sleep. Very nice room, comfortable bed, cookies and excellent breakfast. None of the powdered eggs or pre-packaged microwaveable food. You have real china (not paper plates) nice coffee mugs, silverware to have eggs, ham, hash browns and coffee. Apples, bananas, pastries, bagels, toast, yogurt, oatmeal, waffles and cereal.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for your TripAdvisor review. We appreciate hearing what you liked about our hotel. We continue to make improvements based on feedback. We hope to see you again.

"Best on the Journey"

5
03/07/2018

We just spent a week travelling in the NW USA and made a stop just south of Kalipell, MN at the BW Plus Flathead Lake Inn. It is one of the nicest, most complete and well managed hotels I have stayed in. We will definitely be back.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks so much for the review! We look forward to seeing you again.

"Welcoming and restful"

5
02/07/2018

After long hours in the car, the friendliness, cleanliness and welcoming staff helped us relax and enjoy! The sunset was beautiful, the "living room" in the lobby (with fireplace) a great place for us to enjoy time with our friends, play cards, with very enjoyable music. Quiet room, great breakfast, friendliness from everyone we encountered. We would stay there again in a heart beat!!! One of the most welcoming hotels on our several week road trip. At check out, the staff were easy to talk to, told us about the area, and sent us happily on our way. A great find for this beautiful Montana area being close to many great places to adventure and discover. Thankful for this positive atmosphere to stay in. Keep up the great work!!!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
WOW - Thanks so much for your nice comments! It really means a lot to us that you would share your nice experience with others! We hope the future brings you back here again sometime.

"Long-term stay for work"

5
02/07/2018

Clean comfortable room, staff very helpful and friendly throughout a six week stay. Visit was in the off-season; hotel is full for special events in the area. Even when hotel was full, room was mostly quiet. Housekeeping staff is wonderful! Breakfast choices are a good variety, fresh,and there's a great view of the mountains from the dining room. Free local newspaper is a plus. Staff has suggestions for local attractions; on-site laundry clean and spacious. Have had uneven experiences with Best Western properties in the past, but this was a good experience all around.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
There is no review like a review from someone that stayed 6 weeks with us. Thanks so much for the review and letting others know about us! We hope that business will bring you back to us again.

"Amazing Meg!!!"

5
23/06/2018

We are traveling from Tucson, Az to Jasper National Park, Canada with plans to camp the entire way. After a difficult day with some unexpected delays we decided to stay at your hotel for 1 night, but when we awoke in the morning we had a dead battery! The front desk clerk Meg was a tremendous help. Going out of her way to let us use her own car to jump start our truck! Thanks Meg! Your kindness is much appreciated! Oh.. and the breakfast was fantastic too!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
So glad we could be of help for you on your journey! Thanks so much for choosing the Best Western Plus Flathead Lake Inn & Suites!

"Great 5 night stay in the Presidential Suite"

5
19/06/2018

This Best Western is located in a great location - beautiful mountain views very close to Flathead Lake. It is incredibly convenient to Kalispell, Whitefish and Glacier National Park. The daily hot breakfast was extensive and served with great friendliness. We stayed for 5 nights in the presidential suite, and used all the amenities that it offered. The in room Jacuzzi tub was oversized and very clean. The gas fireplace perfect for cool mornings in June, the AC worked great when it got up to the upper 80s, the wet bar with mini fridge made in room drinks easy, and the balcony overlooking the mountains was a great spot for a very early sunrise! The comfortable bedding and complimentary bottled water were both refreshing. If I had to look for anything negative, I would only state that mosquitos/bugs outside are bad at night. Screening in the balcony would be great! Thanks for a great stay - we hope to be back again next year.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks so much for the feedback for your stay at the Best Western Plus Flathead Lake Inn & Suites. We are so glad that you had a great stay. We look forward to seeing you back next year.

"Great 3 nights here"

5
18/06/2018

We really enjoyed our stay here, great location and friendly staff. Our room was larger than expected and the housekeeping staff did an excellent job of keeping it clean throughout our stay. This is the only place I have been provided with "Bear Repellent" at check-in! A thoughtful front desk person asked where we would be visiting during our stay and when she found out that we would be on a photographic trek she pulled up the repellent and loaned it to us for the duration of our stay. We we find ourselves in this area again we will stay here again.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Glad to hear you enjoyed your stay at the Best Western Plus Flathead Lake Inn & Suites. We hope you do find yourself back with us again.

"Donna Lem"

5
11/06/2018

Very nice hotel with decent rooms and great breakfast. During my most recent stay the coffee urn tan dry. A very busy Kitchen manager Donna Ledmons advised us the a new pot was brewing but would be a few minutes. Donna the disappeared only to return a couple minutes later with two cups of coffee. I found out she'd went down stairs to the lobby to get this coffee rather than having us wait for the brewing pot, something she did of her own accord. That's an example of the kinds of things that make a hotel special she'd even had taken the time to socialize with us and made me feel right at home. Thanks Donna, you're a welcoming soul.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you so much for the review. We love Donna and are so glad our staff made you feel right at home. Our goal is to bring hospitality back to the hotel business. We hope to see you again.

"A Beautiful Montana Stay!!!!"

5
09/06/2018

Our stay at this beautiful Best Western was amazing!!! We were greeted by Meg at the desk. She was very friendly and answered any questions we had.She gave great recommendations. The hotel decor is so beautiful and relaxing with the Montana rustic modern look. They have a lil area of water, coffee and tea station along with fresh baked cookies. We loved playing checkers at the cute crafted checkers table in the lobby. The bar was nice to enjoy a selection of food & beverages choices. You can also order food from local restaurants. The waitress was great and friendly. Breckfast is amazing! It is a huge 5 star buffet with a variety of food for everyone. Scrambled eggs, sausage, bacon or bisuits and gravy. Delicious huckleberry jelly. From breads, waffles, cereal, yogurt and juice station. Along with coffee and tea. Breckfast staff was friendly and kept the food full and warm. Beautiful breakfast room with great views. Rooms were very clean and roomy. Great Pool and hot tub area. Custodian staff were friendly. Plus a convenient laundry facility. Location is great! From Glacier NP to Cute town of Big Fork. And beautiful Flathead Lake.

"Flathead Lake respite"

5
03/06/2018

We really enjoy staying here at Best Western Flathead Lake in Montana. It has clean comfortable rooms, with nicely done decor. The breakfast is just right and the location is perfect. Easy access and close to anywhere you want to go. The prices are always reasonable but ask for discounts!!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for your review of the Best Western Plus Flathead Lake Inn & Suites. We thank you for choosing us and hope you will be back with us again!

"Fabulous Flathead Lake Location"

5
03/06/2018

Spent 4 days at this great Best Western while exploring Glacier NP, Whitefish, and Flathead Lake. Would highly recommend the hotel, it's staff, and central location. Our family really enjoyed the gray nights sleep, the superb breakfast, and the pool and hot tub. Lovely experience!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you so much for highly recommending us! We are so glad to hear about your lovely experience! We hope to see you again!

"Last minute stay"

5
31/05/2018

Staying here was a last minute decision as we were just travelling through. It was the most comfortable bed we've ever slept in! We didn't want to leave in morning! The only thing I suggest, is be sure to get dinner somewhere before you arrive as the restaurant is not great and it is a little bit out of town. However, breakfast in the morning was fantastic!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We are glad that you landed with us! Thanks so much for your review. Our bistro is small with a limited menu but the food is great if you don't want to go out on the town.

"Stayed for 5 days, excellent facilities."

5
17/05/2018

Stayed here for 5 days; easy access to Whitefish, Glacier East & West access, Big Forks & Big Arm on Flathead Lake. Great views from the hotel, standard BW breakfast, large eating room, functional pool and hot tub. Fresh baked cookies when we came in and apples in a fruit basket at the front. Restaurant on site and have relations with other restaurants that deliver for free. Beautiful sitting area in the front of hotel and banquet room. Small area of snacks, ice cream and drinks for purchase. Office equipment looked helpful, however, I was not here for business. Overall great price with loyalty and extended stay discounts!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Super happy to hear that you had a good stay! We thank you for your review of the Best Western Flathead Lake Inn & Suites!

"Great Experience"

5
16/05/2018

I had to provide accommodations for a large group on a business trip and opted for the Best Western. From the start the staff was very friendly, professional and made even some of the more impossible request possible. The entire group of 50 people was happy and we all had a pleasant stay which made for a very successful business trip. From the manager to the individual staff members, Nicole and Donna we had a great stay. Thank you again !! Definitely would stay there again!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
It's always our pleasure to accommodate large groups. We really appreciate that you chose our hotel and we hope to have you with us again in the future! Your group was fantastic and we wish you the best.

"Best Hotel in Kalispell, MT!!!"

5
14/05/2018

I can guarantee that this is the nicest Best Western Plus that you have ever stayed at. My wife and I were impressed with everything. Our room was undated and very clean, really comfortable bed, friendly staff, very nice pool, and perfectly located near Flathead Lake. Grab a glass of wine at the restaurant before you head to bed.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We really appreciate hearing your feedback. Our goal is to be the best. We enjoy hearing that our hard work is turning in to great experiences for our guests. Thanks for choosing us and thanks for labeling the Best Western Plus Flathead Lake Inn & Suites the best hotel in Kalispell!

"Best Western Plus Flathead Inn & Suites"

5
07/05/2018

We had such a great stay during our horrible move, we moved from out of state and our escrow was not closing on time. The staff was so understanding they put us up for 7 days with our two kids and our dog. We got so cozy we didn't want to leave. The breakfast and views were so comforting. Thank you so much for making things so much better for us we appreciate the hospitality and kindness!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We are glad that we could help you during your transition. Thanks so much for the review!

"BW Plus Flathead Experience"

5
25/04/2018

We highly recommend this hotel to those yearning for a positive hotel experience. Friendly professional staff, extra clean facilities, nice amenities, quiet location and majestic view made this an extra memorable experience.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for highly recommending us. Your comments help others to choose the Best Western Plus Flathead Lake Inn & Suites. We thank you for staying with us.

"Outstanding hotel with exceptional service!"

5
19/04/2018

Beautiful lobby with professional staff to greet you at the front desk. Upgraded room was provided without even asking for it. The mountain view from the breakfast room was breathtaking. Breakfast food was quite delicious and homemade with local products. The entire staff was "Montana nice"! Very clean, updated rooms. I would definitely stay here again!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you so much for staying with us and letting others know through TripAdvisor about your experience!

"Great place to stay!"

5
14/04/2018

Stumbled upon this hotel when traveling in the area & were glad we decided to stay. The staff was very friendly & helpful & the room we were assigned was very clean and comfortable. Great breakfast in the morning as well. Will definitely stay here if in the area again.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for your review! We love it when people who did not know about the Best Western Plus Flathead Lake Inn & Suites find us and love it! We hope to see you again some day.

"Exceeded our Expectations plus Breakfast with a View!"

5
13/04/2018

Upon entering the hotel and seeing the lovely sitting area with the warmth from the fireplace it definitely set the tone for the rest of our stay. Our hotel room was spacious and clean and we slept very well. It had all the amenities we needed and more. The next morning we were once again amazed when we entered the breakfast room... lots of windows and what a view... of course it was snowing! This room was big and the choice of food even bigger!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Here at the Best Western Plus Flathead Lake Inn & Suites our whole goal is to exceed expectations. Thank you for saying that in your review. Positive feedback helps us all as we go about our daily tasks!

"Always outstanding, what I compare other hotels too"

5
09/04/2018

This place is great! I travel for business pretty often and this place always exceeds my expectations. Great room and great staff. Add to that a beautiful setting and a million things to do and see? Epic.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks so much! We love to hear your comments. Glad to hear our business travelers love us!

"Best Western with a heck of a view!"

5
06/04/2018

This place is fantastic! The view from the breakfast area is spectacular and the service from everyone is top notch! Would stay here again and again! There is an indoor pool, great fitness center, and spa with jacuzzi! It is close to Kalispell, Bigfork, and Flathead Lake - not to mention Glacier National Park and a plethora of ski/snowboard/snowmobile options within an hour! Montana is heaven!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We are so glad that you found us! Thanks so much for leaving your review for others to read! We hope to have you stay with us again.

"Best View from the 3rd floor of the Rocky Mountains."

5
31/03/2018

The Best Western Flathead Lake Inn and Suites was fantastic. We enjoyed the friendly staff, comfortable room and beds and wonderful breakfast. My favorite was the Huckleberry Blintzs. We had great views of the Rocky Mountains every morning as the sun was coming up in the breakfast room and tasty cookies to greet us as we came in at night. Just a wonderful overall trip to Kalispell. Thanks

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you so much for choosing our hotel! We appreciate hearing you enjoyed your stay! We look forward to having you with us again.

"Overall AMAZING"

5
30/03/2018

I love the staff here. Both times my husband and I have stayed here exceeded expectations. The staff is super personable, efficient, polite, and professional. They go out of their way as a business and as individuals to make your stay memorable and pleasant. We stayed in the presidential suite thanks to an affordable upgrade and generous employees. Loved the room..I could go on..but you should just see for yourself! We are locals but this won't be the last time we do a weekend staycation here! Thanks BW!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We here at the Best Western Plus Flathead Lake Inn & Suites love to hear these comments. We work hard and our goal is that each guest that stays with us has this kind of experience. Thank you for letting us know and thanks for letting others know! Word of mouth is the best advertising.

"Beautiful hotel and great service!"

5
27/03/2018

The staff was great to work with as we were pulling a loaded trailer and needed special parking considerations. They were accommodating and worked to make our stay enjoyable. As a rewards member, we were able to upgrade to a nicer room at the same great rate as our original room. The rooms were clean, the facility very well kept and it was probably the best continental breakfast we have ever had! Real food for real people - it was very much appreciated!!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you so much for sharing with us your experience with your stay! We are so happy that our guests continue to have such great experiences. Helps us keep focused on our goal of being the best.

"The BEST hotel stay ever!!!"

5
24/03/2018

I cannot say enough about my stay: spectacular staff, awesome inside/outside décor, micro/fridge in the room, best breakfast with vast items & great quality, 24 hour access to pool/hot tub/fitness/laundry/amenities, free steady wifi, lots of tv channels, clean comfy rooms, good water pressure in the shower, I could go on & on. But again, the staff were my favorite- amazing bunch of folks!!!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Here at the Best Western Plus Flathead Lake Inn & Suites I know that my staff works hard to hear comments like this one. Thanks so much for the feedback! This will encourage all of us!

"Great hotel, in beautiful area!"

4
19/03/2018

This hotel has very nice clean rooms, with great views, and very friendly helpful staff. The location is ideal as well being very close to flathead lake, and not too far from Whitefish or Glacier National Park

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We are happy to hear you found our location ideal! We agree and thank you for your review. We look forward to seeing you again soon.

"My Home Away from Home"

5
19/03/2018

Nicole at the Front Desk Rocks!!! She always acknowledges me, knows the room style I like and makes sure I have extra coffee and creamer to work from my Junior Suite. Great asset for Best Western! A little out of town, but it's just 10 minutes up the highway.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Best Western Plus Flathead Lake Inn & Suites thanks you for choosing our hotel each time you are in town. A home away from home is a great compliment. We appreciate you letting us know!

"WHEN STAYING IN THE FLATHEAD VALLEY THIS BEST WESTERN IS WELL-SITUATED"

4
18/03/2018

We recently spent six days in Kalispell looking for relocation sites. As we typically do now, we selected this Best Western which is about 10 miles from the city center, but at the junction of US 93 and the road to Big Fork. We received the handicapped room we requested, which was small compared to other BW rooms of this type. However, we were close to the breakfast room and lobby which was beneficial. Everything went well during our stay and we would stay here again should we return in the summer.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We at the Best Western Plus Flathead Lake Inn & Suites want to thank you for selecting our hotel. We know that you have a choice and we thank you for putting your trust in us. We look forward to your next stay.

"Great Hotel, Clean, Nice, "

5
17/03/2018

Very clean and up to date mountain modern hotel. Nice and friendly staff comfortable rooms excellent place to stay with an amazing breakfast spread. Definitely will stay again. Price was fair and they have a great location!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks so much for staying at the Best Western Plus Flathead Lake Inn & Suites. We appreciate you leaving a review.

"Great experience. Staff were really helpful and friendly. Will be back."

5
13/03/2018

Our room was clean and quiet. Hotel was in a great location; really close to downtown Kalispell. Staff were amazing. Breakfast was hot and fresh. Pool and hot tub were also great. And who can beat warm cookies..

"Work Visit"

5
12/03/2018

They have the best hotel continental breakfast I've had. They use real eggs and the food is made fresh daily. The rooms are nice and clean. Great hotel for a few day stay. I would recommend this hotel to anyone staying in the area.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We are so excited about the breakfast we serve each day. We are so thankful to hear your feedback. Thanks for staying with us.

"March visit"

5
09/03/2018

We spent two nights in the off season, and had a great experience. Staff were friendly and helpful throughout, from the reservation clerk to the front desk, to the breakfast room staff, to housekeeping. Would absolutely stay again, and recommend to all.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks so much for the recommendation!

"SUCH A BEAUTIFUL HOTEL!"

5
03/03/2018

Honestly one of the best places I have ever stayed. Impeccably clean, quiet and the decor is beautiful. From the moment you walk in the door you feel at home. I stayed in one of the suites and they thought of everything when it came to this room. I'm very clean so when I stay somewhere I have found myself checking every inch for cleanliness. This building is CLEAN!!!!! Front desk staff was exceptional ( Scott) I believe he was the GM or owner and the lady who worked in the restaurant was very imformative and sweet. Only issue I has was with a lady named NIcole (sp?) she was rude on the phone more than once and when I saw her on one of the days during the stay she looked me up and doen, glared and looked away. It felt very awkward,no "hello", no "Good Morning." Anways I just want to say I will be back. Breakfast area was set up nicely with many foods to choose from, beautiful pool and hot tub area with amazing bathrooms to change in, fitness center just perfect. If you have never been to this part of the country, you need to visit and spend the night here. It is a beautiful area. Thank you for an amazing stay, with amazing staff. I also love the fact that you have tip envelopes in the room for the housekeepers, that is a nice touch!!! Everyone should tip them!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you so much for staying with us! We really appreciate your review! Word of mouth is always the best advertising! I have spoke with Nicolle and she did not mean to come across rude and apologizes. We endeavor to make all of our guests feel special. We look forward to the next time you are with us!

"Long weekend visit "

5
18/02/2018

Nice hotel, in a easy accessible from south Kalispell or Bigfork. Excellent complimentary breakfast, nicely equipped rooms. The only issue is this hotel is located a few miles south of Kalispell. Very friendly staff and would highly recommend.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for your review! We appreciate your stay with us! We hope to have you back.

"Friendly, comfy and well located"

4
31/01/2018

Very comfy hotel with super friendly reception staff, in particular Nicole and her awesome dog Count Chocular ?? she was super helpful and very knowledgeable of the local area, she showed a genuine interest in our enjoyment and trip in general she made the stay really great. Basic breakfast available and not restaurant for evening meals but a bar open for a short time in the evening. Quite a way out from the town but good place for a base to explore the local areas

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks so much for staying with us, we are glad you had a good time. Thank you for your review.

"AMAZING Service, Location, and breakfast!"

5
25/01/2018

From the moment I called them to make our reservation they did everything in their power to make our stay pleasant. We were there for a funeral and they took care of everything from getting me distilled water for my CPAP, making sure we were near family,gave me verbal directions to their location, telling us their amenities (WONDERFUL BIG breakfast!), and taking care of us when weather threatened our return flight. Nicolle was especially helpful. Everyone had a positive attitude, spoke pleasantly to all guests. Best place we've stayed at in years!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We were so happy to host your group! Thanks so much for choosing our hotel and we really appreciate your review! We hope that you can join us again for a fun vacation!

"Clean and very comfortable with a great staff and amenities"

5
22/01/2018

We stayed here for 3 nights and the staff were exceptional from check in to departure. Everything was exceptionally clean from the rooms to the pool and hot tub areas. In fact this is probably the cleanest hotel I've visited in a while. The rooms and common areas are all very modern. The beds were very comfy and each room has a flat screen TV, a mini fridge, Keurig coffee maker, and complimentary bottled water each day. The modern fitness center is small but fit our needs for a quick workout before hitting the pool and jacuzzi. There are also several comfy areas off the lobby with couches and chairs, and a large reception lounge where beer and wine and snacks are served nightly. We were part of a large group and there was plenty of room for everyone to get together. I'd definitely recommend this place as family friendly and group friendly. We really enjoyed the hot breakfasts. They always had fresh eggs and fruit, and served something unique each day, like cheese blintzes or homemade country oatmeal. The staff was fantastic and very friendly and ready to help. In fact they were even kind enough to hold our bags and let us use the lounge when our departure was delayed due to a canceled flight. (They didn't have to do that but it made our trip SO much easier.)

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We really appreciate your detailed review! It helps lift our spirits, as we work each day to get the hotel ready, to know that our guests like and appreciate what we do. We are so glad to have had your group here and hope that you will be able to join us again for a summer vacation sometime to enjoy all that the area has to offer.

"Great Hotel"

5
22/01/2018

This is a wonderful hotel with very upscale, modern contemporary furnishings. It is 3 stories with an elevator. Our room was relatively small but very comfortable with all the usual amenities, It had an HD flat screen TV with HD reception, microwave oven, refrigerator with freezer, 2 luggage racks, Keurig single serve coffee maker (and a variety of K-cups), hair dryer, and electric outlets on both sides of the bed. The breakfast was above the usual fare. I highly recommend this hotel.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks so much for your review and recommendation! We look forward to you joining us again.

"Professional, welcoming staff"

5
19/01/2018

Kudos to front desk staff including Meg, who took our initial phone inquiry and later checked us in. We also dined in, and received excellent service from Kelly on a very quiet night. She even offered to order take out from nearby restaurants! Finally, the hotel welcome our dog and gave us a very comfortable, dog-friendly room (which isn't always the case at other hotels...) When we checked out the next morning, we also received excellent service from the desk staff. Highly recommend, for comfort, care and location!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for staying with us! We hope to have you with us again.

"great rooms,friendly staff"

4
16/01/2018

the rooms here are nice. The breakfast could use some work. they have a 24 hour hot tub and pool. Which is a nice way to relax after driving all day. They have a nice lounge to sit in and have a few beers.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for your review and choosing to stay with us!

"Great place!"

5
12/01/2018

This hotel was really great- awesome breakfast, friendly employees, nice pool and hot tub. The beds were SO comfortable! They do a delish free hot breakfast and gave us discounted ski passes for Blacktail. We have two large dogs, and they were comfy and welcomed here too, so we will definitely stay here again. I wish more hotels were as nice as this one. It's hard to find such a clean and new hotel with very reasonable rates. Staff was super nice. Highly recommend!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you so much for your nice recommendation and review! We really appreciate it.

"Great As Always!!!"

5
12/01/2018

I come here for business on a routine basis. This is the only place I stay while in the Kalispell/Big Fork area. Amazing staff, Great Breakfast and amazing views from the the dining area. I love that I can order my food into the hotel too.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks for your loyalty to our hotel! We really do appreciate your right to choose and work hard to provide the best experience possible.

"Number One spot to stay in the Valley"

5
07/01/2018

We made an unexpected trip to Kalispell this past week and selected this hotel only because it was convenient. Were we in for a surprise. We ended up spending two nights here. The first night we were greeted by Meg. Her charming personality and pride in her work won us over. She invited us to take advantage of the 24 hour hot tub and pool and to not miss out on the homemade breakfast bar. We took her advice. We didn't use the pool, but the hot tub was a wonderful luxury to the end of a stressful day. The rooms are clean, the beds comfortable and the decor of the hotel, cozy and relaxing. The topper of the stay was breakfast, Donna makes everything from scratch! The two mornings we were there we had breakfast burritos one day and biscuits and gravy the next. Both equally delicious, and better than you'd get at a restaurant! The staff is friendly and accommodating and strive to make sure your stay is perfect. You won't be disappointed.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We are so happy to read reviews like this! This lets us know that our hard work is paying off and encourages the staff to continue to do even better! We are so glad you found us!

"Wonderful Place to Stay"

5
30/12/2017

This is probably the nicest place to stay on the north end of the Flathead valley. The staff from the front desk to the housekeeping are top shelf. The restaurant is very good with a limited but very tasty menu and the staff again was excellent. The shower was amazing, (my wife and I wish we would have noticed what brand and model the shower head was so we could put one into our own home.) The rooms are very nicely done with fantastic furniture and the attention to detail outstanding. (Whoever was the interior decorator did an amazing job.) The rooms were also very quiet and the bed excellent. I will stay at this hotel anytime I am in the Flathead Valley and give it my highest rating of any hotel I have stayed in the valley.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We really appreciate hearing your feedback! It makes our whole staff feel good! We look forward to serving you next time!

"Excellent place to stay on the Valley, amazing staff!"

5
29/12/2017

Great location to jump off and explore valley. Hotel is extremely well managed with an excellent staff. Variety of breakfast dishes. Clean rooms. Long pool and nice hot tub. Very excellent value. Thank you.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks for your review! We appreciate your business.

"Thoughtful Christmas Gift"

5
26/12/2017

While traveling on Christmas Eve, my wife and I needed to make an unplanned overnight stay in Kalispell. We decided on Best Western as it is our hotel of choice while traveling. I did mention to Aryal, the hotel registration manager that I have severe arthritis in my back, and if possible , could she offer the most comfortable bed available. I was gifted with an incredible act of kindness when Aryal upgraded our room to a master suite with the most comfortable bed I have ever slept in while traveling. There was no up charge applied to my stay.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Merry Christmas! So glad you enjoyed your room and bed! Thank you for your review

"Wonderful place to spend Christmas Eve"

5
26/12/2017

We were greated with superb Customer Service, that continued thru out our stay. Room was beautiful, clean and fresh, with awesome view of the Rocky Mts. We were transfered to a pet accomadating room because I recieved my Christmas Present early and had a new puppy. Everyone from Manager to deck clerks were excellent in meeting our needs. We felt we were part of their family as they celebrated Christmas with us and we with them. We enjoyed the pool and hot tub areas, that were very clean and safe. Well organized, walking surfaces were non-slippery, temperatures were theraputic and comfortable plenty of clean towels. My husband and myself have back and neck issues, which were helped majorly by the hot tub. Our over all experience was terrific and we plan to come to back to this Best Western/Flathead Lake Inn & Suites. WE would highly recommend this as a awesome place to stay.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for your feedback - we really appreciate it. We look forward to your next stay with us!

"Christmas "

5
26/12/2017

The room was newly remodeled and clean. Staff was excellent -friendly and helpful! The lobby has a home feel to it. Clean pool and hot tub!! Breakfast is the best full breakfast we had during trip! Definitely will stay here again!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We are so glad you enjoyed our hotel and we are thankful for your review!

"Pros & Cons"

3
14/12/2017

Pros: easy drive to Glacier Park and great brewery in Lakeside; very clean; great laundry room on site, fresh baked cookies. Some of the staff. Cons: any room facing the gas station. On-site dining. Some of the staff when our room key didn't work multiple times AT CHECK-IN then giving us a room that was already occupied (scared the heck out of those folks in the room)! Summer room prices different every day.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for your feedback. There is no excuse for getting you the wrong room keys. I will use this review to show my staff how much it affects someone's stay when mistakes are made. I apologize and hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Outstanding customer service!"

5
11/12/2017

Always feel pampered when we come to Best Western Flathead. Staff is friendly, rooms are spotless and location is perfect. We have family in Bigfork . The pool is also a big draw for us. Breakfast is perfect.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for your kind review! We really do appreciate the positive feedback, I share it with my whole staff and it recharges us to keep on pushing to be even better. We look forward to your next stay.

"Great place to stay"

5
11/12/2017

This is a great place to stay when in Kalispell. I stay there every time I'm in town. I would highly recommend this Best Western it is close to the lake and to Kalispell main strip for shopping. The winter rate is a lot cheaper than the summer rate but you run into that everywhere in Kalispell.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We really thank you that you choose our hotel every time that you are in the area! We know that there are other hotels and we fight for business by committing to the best customer service you will find anywhere.

"Kalispel BW"

5
02/12/2017

Stayed here for a night on the way through and will return here, clean rooms with newer decor and great staff. Short distance to the airport and within an hour of the BIg Mountain but a much better price.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for staying with us and for your review! We look forward to your next visit with us!

"We LOVED the Best Western Plus Flathead Lake Inn & Suites"

5
01/12/2017

We stayed multiple different nights with my Service K-9. The staff is very friendly, fun & helpful, everything was an amazing, 10+, very clean & comfortable. We Highly Recommended! I must say breakfast was very delicious with many choices, dinner & drinks from the Hub 406. If you are looking for a great place to stay this is it. Thank you

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks for your nice review!

"Great stay"

5
29/11/2017

Had a great stay. Rooms and lobby are clean and quiet! Staff were friendly and very helpful!! Will stay here again!! I didn't get to visit the lounge area but my boyfriend and his son did and they had a great time!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Glad to hear that you will be staying with us again! That is a great compliment to us that we are doing things right.

"Fantastic Hotel"

5
27/11/2017

Very pleased with our stay, very clean and all aspects of the hotel are as or are new. Would definitely stay there on all our visits to the area.Not one issue , wonderful hotel. Booked a suite and were very happy with everything about the room, fireplace was magnificent and special lighting around ceiling lights were incredible.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We are so glad to have had you with us! Thank you so much for leaving a review and letting others know your experience!

"Quiet place clean nice views"

5
26/11/2017

If your looking for clean quiet good price with several amenities this is a great place it's 7 miles from downtown Kalispell and Bigfork located on the 93 / 82 junction... The views where great good location

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks so much for staying with us! We appreciate your review and letting others know your experience.

"Great Hotel!!"

5
23/11/2017

Great Hotel! Nice newer and very clean rooms, great breakfast, large pool and hot tub, a wonderful business center, good location and the staff was very kind and wonderful. Will stay there again when we return.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We are so glad that you liked our hotel and will be returning. Return guests is the best compliment to us! Thank you.

"Amazing place to stay"

5
23/11/2017

They truly take pride in their work these employees. They had little touches they did to make the stay more amazing! The breakfast was very nicely done. Fresh banana break and carrot loaf. Plus some special crapes, that were fresh she walked around and served us as it was quite due to this time of year! Great place to stay!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you so much for choosing our hotel. There are so many hotels to choose from we know that we need to be a step above what people expect. We appreciate your business!

"Don't go"

1
18/11/2017

I had to get a different room because the bathroom on the first was not clean then the pillows were unclean. After 8 hour drive, I was too tired to ask for a change. I went to the front desk next morning and the lady had the audacity to tell me they only change them for 3-day stays but since I asked.... jeeze

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Hi Carol, I would like to talk with you further about this. This just doesn't sound like our hotel. We take great care in cleanliness and also guest satisfaction. I have looked at all of our reservations for the past month and haven't found one where a room change happened after one night. If you could give me a call, I would like to work this out.

"Best Hotel in Kalispell"

5
14/11/2017

This Hotel is absolutely beautiful, from the Lobby to the Lounge with pool table, to the room. I would definitely stay here over and over again. I wish the lady keeping the breakfast would have told me she was about to replenish the breakfast buffet as she stood next to me watching me make a plate of old, cold food, which was not very appetizing, but as I was taking my reluctant bites, she refilled all the food with fresh. I went and dumped my plate and made a new plate and the food was awesome. I would've said something if it was me. Other than that little hiccup, (maybe she was new and shy talking to people) Our Stay was absolutely amazing. Its a beautiful hotel and the hot tub is large and open 24 hours, YEAH

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks so much for the nice review! I am sorry to hear about cold food, but am glad it was refreshed right away. We hope to have you with us again soon!

"Nice Hotel in Montana"

5
12/11/2017

this hotel is locared just outside Kalispell, Mt and near Flathead Lake i just stopped here after arriving on a late flight into GPI airport on my way to my house in Trout Creek,Mt. Seems new, great lobby lounge, very clean and comfortable. Room was quiet abd cozy Nothing spectacular but very comfortable Reasonable rates, great breakfast.. Highly recommended.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you so much for choosing our hotel! We appreciate you highly recommending us!

"The most amazing hotel I have ever stayed at "

5
09/11/2017

I can't say enough about my stay at BW Flathead Lake & Inn. When I first arrived I was greeted by the front desk very professionally and even asked if I would like to order some food from a nearby restaurant or from there restaurant. She then called the lady that was doing the ordering and she came up and asked us for our order so we could have our dinner delivered by the time we got settled in. Everyone that I came in contact with that worked at this hotel was beyond professional courteous and just made me feel right at home. The rooms were very spacious clean and very nice. Breakfast is by far The best breakfast I have ever had at any hotel that I've stayed at. This is coming from someone that travels all year long and stays at many hotels all over United States. My experience at this hotel is by far the best experience I've ever had at any best Western or any other hotel. Thank you to all the staff that made my stay very pleasant one and for making me feel right at home

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
This review makes me so proud of my staff, especially because I had to be travelling that week. Thank you so much for your review and we hope we can have you with us again!

"This was a very quiet location and the lake is nearby."

4
08/11/2017

This hotel was so nice and quiet, had an extra special breakfast buffet and family owned and operated. Not too far from the lake if you go for fishing. There is a great brewery within a few miles that serves wonderful food.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We appreciate you choosing to stay with us! Thank you for your review!

"Friendly stop over"

4
06/11/2017

We needed a convenient and reasonable stop over on the way down from BC to Utah after crossing the border. Reception staff were very friendly , informative about the area and welcoming. Nice room , all conveniences , and a good nights sleep. We ate out at a locally recommended restaurant as in house basic good food available but limited for what we were looking for. Overslept re breakfast time but they were so accommodating and made sure we had a proper breakfast to travel on! Very kind. Typical best western high standard of looking after their guests !

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for staying with us, and for your nice review!

"Very Comfortable, Many Amenities"

5
31/10/2017

In the midst of a short vacation,I had to find a place to hole up for a day to finish a business report and this was perfect. Very clean and comfortable, imposing furniture, a big double lounge chair in my room that was just what I needed to curl up and write. If I had had more time, the indoor pool area, as well as the laundry, would be most welcome. The hotel is located very near the gorgeous Flathead Lake, but you can't actually see it from the rooms. Very friendly woman at the desk who helped me find just the right room to get my work done. Only problem was that a man in the next room was on the phone with a very loud voice for a very long time. I suspect it wouldn't have been audible in most of the rooms, but mine had a door that could have allowed for a double room (but it was locked). I'm wondering if that door could have gotten more sound insulation. But still . . . next time I'm near Kalispell, this is where I would want to stay.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We are so glad you we were what you needed. Thanks for the reivew! We look forward to your next stay.

"Best Western Plus Flathead Lake"

5
30/10/2017

Great Room and Amenities. The location is perfect for enjoying the features that Montana has to offer. Plus it avoids the hustle and bustle of downtown Kalispell, while being close for shopping and travel to Hungry Horse and Glacier National Park.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
So glad that you liked our location! We hope you will be with us again.

"When in Montana."

5
30/10/2017

When traveling through or just visiting Montana, we prefer to stay here.The stay at this place is always nice. The noticeable difference this time was a really good quality of the breakfast menu both mornings we stayed. Thank you. We were never disappointed and hope we'll return again soon.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Many hotels are in the right place and will get your business once. We want to be the place people will drive an extra five minutes to get to because our customer service is best. Thank you for the review!

"Noisy and Outdated Hotel"

1
28/10/2017

Stayed one night at this hotel. It is located off of a major roadway and next to a gas station that caters to truckers. The noise from traffic lasted all night into the morning. The beds were not comfortable and the breakfast was not good.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We truly don't get many reviews like this and I am not sure as to what we could have done bettter. Very few people complain about noise issues and we have an award winning breakfast. Please seek me out next time to talk so that I can help find solutions to make your stay better.

"Good off season hotel"

5
27/10/2017

This is a high end hotel with many amenities and their summer prices reflect this. However in the off season it is a bargain! With no restaurant on site the nearest options are 5 miles south or 10 miles north in Kalispell, but the free breakfast is very good and the fresh cookies at check in are a nice touch.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks so much for your review! We are glad you see us as a bargain. We do have a lounge on site that has beer, wine and food options, for those that don't want to go anywhere once they are settled in.

"Great place to stay!"

5
19/10/2017

This is our third time staying here and each time has been wonderful! Our visits usually last a week to two weeks. The rooms are spacious and very comfortable. The staff goes out of their way to make you feel like you are family. Everything from their AMAZING breakfast, to cookies and fruit waiting in the lobby for you in the afternoon. Looking forward to returning!!!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks very much for your reveiw! All hotels have rooms with beds and pools etc. The difference is made by people who care. We are so glad that you like what we do and we look forward to serving you again.

"Great Hotel"

5
19/10/2017

Our stay was great. We stayed for 10 nights. Our room was cleaned nicely everyday. The breakfast selection was great. The beds were comfortable.The lobby was appealing and welcoming. I will stay there again.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
After a 10 night stay, your review holds a lot of merit with others. Thank you so much for choosing our hotel and we look forward to your next stay with us.

"Wonderful Stay!!!"

5
14/10/2017

Hands down the nicest Best Western I have ever stayed at and I travel the U.S. for work. My only complaint is that it is located outside of Kalispell and no one will deliver that far away. It's about 15 minutes out of the city but in a beautiful location.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks for the great review! Good News! We do have a wonderful delivery service that brings food from the restaurants from the Lakeside and Somers area. I am very sorry that you were not made aware of that.

"A Treasure in the Treasure State!"

5
12/10/2017

This is a great place to stay and we highly recommend it! The staff are very friendly and accommodating and the room was clean, quiet and comfortable. They are pet friendly and they have a huge grass area for dogs, which is very nice.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks for you kind review! We hope that you will be back with us again soon.

"Another wonderful visit."

5
11/10/2017

Excellent stay as always. Made our twice yearly visit to the Best Western for some relaxing time away from the big city. The hotel gave us just that oportuntiy. We stayed in the Presidential suite and it is a great place to unwind. Lucily it was warm enough to sit on the deck and enjoy the viiews of the mountains. I also took advantage of the in- room jacuzzi. Left the hotel feeling relaxed and happy. Looking forward to the next visit.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We are so glad that you choose to holiday with us twice every year! Thank you so much for your trust in us for your relaxing holidays. Thank you for letting TripAdvisor know.

"Great Hotel!!! "

5
08/10/2017

We enjoyed our stay. Came to town for a wedding. Most of the wedding guests stayed at this location. Very friendly staff, clean, comfortable, updated rooms. 24hour pool, hot tub, and business center. The onsite bistro was great. Serving beer and wine as well as some food. If their menu didn't satisfy your craving, the staff will order out for you from local restaurants. All and all a great stay! Would definitely recommend staying here!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks for recommending us! We appreciate your review!

"Wonderful stay"

5
08/10/2017

This is one of the best if not the best motels we have stayed at in 44 years. Friendly & fun staff, neat & clean rooms & public areas. Though a little way from Kalispell proper access to activities in the area is easy.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Wow! We really are happy that we made your all time list! We are so glad you found us and we look forward to having you back again.

"Montana Stay Excellent Hotel and location"

5
06/10/2017

Great spot to stay and highly recommend this place for location between Big Mountain Ski Resore and Lake Flathead. Good price and clean spot. They also allow dogs in certain rooms..Put this one on your list if you are going to Glacier National Park..

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks for recommending us! We hope to have you with us again soon.

"National Park Tour."

5
03/10/2017

The hotel is less than an hour away from Glacier Park. Nice hotel with good amenities. Very good service at the desk and in the lounge. The restaurant only serves light meals. Large breakfast selection with newspaper and TV.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks for staying with us! We appreciate that you took the time to do a review on us.

"Great hotel"

5
01/10/2017

The rooms were clean and comfortable. The breakfast is great. All the people are friendly and helpful. This location is near Flathead Lake and less than a hour from Glacier National Park. Highly recommend.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We appreciate that you highly recommend us! Word of mouth is the best advertising! Thanks for staying with us.

"Excellent Hotel"

5
27/09/2017

Great place to stay. The rooms were very clean and the beds extremely comfortable. The breakfast is a large variety of items like yogurt, eggs, fruit, and cereals and was delicious. There is plenty of space for parking and it is close to a gas station. The room was quiet and allowed for a good night sleep.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for staying with us!

"Excellent motel in a beautiful spot."

5
27/09/2017

Excellent motel- excellent service and staff. Beautful spot. Even cater to pets with a grassy spot. Good breakfast with a good selection of food. Beds comfortable and warm. Lobby very comfortable makes you ant to sit down and stay.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Our hotel is based around your comfort. We are so glad that you enjoyed your stay.

"Great stay"

5
26/09/2017

Overall great experience. The pre arrival check-in was new for me but great. Hotel staff very friendly and accomodating. Love the location, a little secluded but easy access to wherever we wanted to go. Breakfast was great, just lacking in gluten free option on that particular day. Would recommend this hotel to anyone and everyone

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We appreciate you choosing our hotel and we thank you for leaving us a nice review!

"amazing visit"

5
25/09/2017

staff is amazing and the hotel is top notch. I stay here about 4 times a year and every visit is first class, the rooms are always immaculate. the staff go out of their way to make you feel welcome and the added bar is nice to grab some good food and drink without having to leave the hotel.

"Very nice, new hotel."

5
25/09/2017

Nice hotel. Staff are very friendly. Central to Kalispell and Big Fork. I will stay here again if I have the chance. Good breakfast, ample parking. Gas and everything you need is close by. Very clean.

"Come and stay at Best Western Flathead"

5
21/09/2017

I was very happy with my stay here. I also stayed here in June 2017 for 1 night and was also happy with everything. I totally recommend staying here if you are in this area. The pet friendly room was awesome.

"Is it to Glacier Park area"

5
20/09/2017

We stayed at the Best Western Plus Flathead Lake Inn and Suites in August while visiting Glacier National Park. It was in an excellent location being half way in between Flathead Lake and Kalispell. It is a lovely hotel and has an excellent breakfast and a very friendly staff. Would highly recommend it if you are in the area.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for highly recommending our hotel! We appreciate your business.

"Montana oasis"

5
20/09/2017

The Flathead Lake Inn was a tranquil ending to a great day exploring Northwestern Montana. Besides the quiet location and relaxing atmosphere, the lounge was perhaps the most outstanding feature - being able to order in almost anything we wanted from a variety of local restaurants was truly a superb ending to our day.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for your review! We decided to not have a big restaurant but to have an intimate lounge that was for those guests that just didn't want to go out again after a long day. We combined a delivery service from local restaurants with our bistro with a light menu that includes apps, pizza and pastas, soups, salads and of course beer and wine.

"Excellence in all they do "

5
20/09/2017

My Wife and I were in Montana dropping off my son at YWAM. We needed a place to stay for 4-5 days. We ran across this gem of a hotel and could not have been happier that we found it. The staff is amazing and their attention to detail is bar none. P. S. You also have to meet The hotel mascot Count Chocula. Lol. He is awesome. The rooms are very clean and spacious and well equipped with all you need for a comfortable stay. The owners are also usually around and love to chat with guests and help any way possible. This hotel is definitely a keeper for us as we visit our son in the future.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We appreciate that you chose our hotel to stay at. We do our best to make it a home away from home for you. We look forward to your next visit.

"Lovely stay"

5
20/09/2017

Wonderful stay at this Best Western. Recently renovated, pretty, clean. Comfortable beds. Delicious breakfast. All employees kind and knowledgeable. Breakfast the best and varied I have ever experienced. Breakfast room staff friendly, attentive and worked hard to keep food filled and room clean. Great value for cost.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for staying with us we hope that you will be back again!

"Add on bogus fees. Check your invoices! $$$"

1
06/09/2017

This Best Western hotel charged us a 250$ cleaning fee for smoking in the room. This is a complete lie. We will be fighting this all the way. No one at any time EVER smoked anything in or on any of the premises to this place. They basically called all of us liars to our face. We travel regularly, and have NEVER been treated like this. Sad and completely disgusting for a hotel chain. Check your invoices once you arrived home. The hotel was VERY slow when we were there, and sure this is a way to offset loss. Sad, and completely wrong.

"Good locaiton, good breakfast room"

4
06/09/2017

This hotel has nice rooms and a very pleasant and well-stocked breakfast area that is nice to sit in. The lobby is also very nice and fresh fruit is waiting for you when you check in. It's also pet-friendly, and has a large grassy area to take your dog onto away from the highway.

"Glacier trip"

5
05/09/2017

Very positive as to cleanliness. Beds comfy. I would call the hotel pet tolerant rather than pet friendly. We were placed on 3rd floor which caused us to walk up and down stairs to pet area (age 70+). Pets are NOT to be left unattended in room so presents a problem for eating during hot weather.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We are thankful that you stayed with us. We do have some pet friendly rooms and others that are not. We have tried to place the rooms near the back exits to make it easier for guests to "walk their dog" on the back of the property where there is ample room for them.

"Beware bogus charges."

1
04/09/2017

As the title says it all, beware bogus charges, the manager charged us a smoking fee when nobody on the trip smoked at all in the room. One front desk clerk was basically rude ever time she waited on us.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
No smoking means no smoking. The room smelled so bad we had to clean it twice and not sell it that night.

"Not as welcoming as hoped...."

3
31/08/2017

We made reservations months in advance for this road trip. This was the most disappointing Best Western - in attitude and room location. Being right by the stairway, as well as the ice machine, made it noisy. When asked if we could please have a location away from both, the gentleman at the desk was clearly annoyed (overworked) and said he couldn't help us. Bottom line is that we eventually did get moved on the second night, so it turned out ok. But maybe a person needs to specifically request to be away from those two noisy areas....

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
When making reservation be sure to include any requests. Some of our room types are limited and in sold out situations there is no way to move you to another room type. I am sorry if we did not explain the situation better. We do our best to honor all requests. We hope that you will give us another chance to show our exceptional customer service.

"No disappointment here!"

5
30/08/2017

Best Western Plus Flathead Lake Inn and Suites was a wonderful place to rest after spending time at Glacier National Park. The room was well furnished and it was quiet, allowing for good rest. The breakfast room, conveniently located away from the lobby area, had plenty of seating...and the food choices were over the top! There were many selections each day, and it was different every day. What a great way to start the day with a good hearty breakfast! The motel is only about 5 miles from some beautiful lake views, including a spot for swimming, boating, and dining at the dock.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
I am pleased to hear about your stay, thank you for taking the time to leave a review. We are aware that every traveler has many choices available when selecting accommodations. We appreciate your business!

"Trip to Glacier Park for vacation"

5
29/08/2017

Enjoyed all the hotel had to offer. Very friendly and helpful staff. Used pool. Laundry Maps and van to downtown. Convenient location and spotless hotel The breakfast was on par with other hotels plain and adequate I did enjoy that they rotated the breakfast selection

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We are so happy you enjoyed our hotel. We hope to see you again soon.

"Clean ; good service"

4
29/08/2017

Hotel is located outside of town and not on or very near to Flathead Lake- Check in efficient- clean large room - terrific breakfast which varied each day - laundry on site - a bit far from Glacier National Park but close to Big Fork which has shops and restaurants on Flathead Lake - All in all a good place

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you so much for staying with us - we are glad you liked it.

"Solid place to stay in Kalispell"

5
28/08/2017

We stayed at a few hotels and camped during a week long trip to Glacier National Park. This was the best hotel in regards to staff and service. A bonus was being able to use the hot tub after a midnight check in. Very nice, friendly, helpful staff. The breakfast crew was outstanding.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We are glad you found us! Thanks for the nice review!

"Nice play to stay"

5
24/08/2017

We stayed here our last night in Montana and were pleased there was a cafe/lounge right in the hotel so we did not have to get back in the car. Room was large and very comfortable. Everything was new in appearance. Breakfast had plentiful choices. Staff were friendly and accommodating.

"Great Location!"

5
23/08/2017

Room was just as explained on the website. Perfect spot with handy access to Kalispell (just up the highway) and Flathead Lake. Glacier is just a short drive away. Breakfast buffet is on the 2nd floor and has outdoor setting if you like. The staff at front desk and all the cleaning staff were very friendly and helpful and always acknowledged guests. Highly recommend. Our room was right across the hall from the guest laundry room and ice and we were surprised at how quite it was.

"Fabulous"

5
23/08/2017

Great service. Daily cookies!!! Yummy. Definitely the place to stay! Easy to get to Glacier National Park from there. Nearby Flathead Lake is beautiful. The entire staff is top notch. Would definitely stay here again should we return to the area.

"Awesome"

5
22/08/2017

This place was great very accomadating clean, breakfeast was great very friendly It was very nice loved the 2nd story to eat breakfeast they updated it so it is nice in that way. my sister said she slept well in her room which she usally dose not.

"Great base while in the Flathead Valley"

5
22/08/2017

Our stay here was excellent. It provided a great middle ground for adventures around Flat head Lake, & to the North in Kalispell. The room was in fantastic shape & the cleaning staff did a fantastic job each day. We also really appreciated the hours on the pool area. With the pool being open 24 hours there was no need to rush back to the hotel to use it before closing time. We could utilize the pool & spa at our leisure. The hotel also had fantastic parking. We would definitely stay here again on our next trip to the area.

"Really enjoyed our stay"

4
17/08/2017

Hotel seemed quite new and was very clean. Beds were GREAT! More comfortable than my bed at home. Breakfast was very nice - the norm you see nowadays. Staff was very friendly. Enjoyed the pool and hot tub as well. Phone was out, this was our only problem as we wanted to report noise in the room above.

"Glacier trip "

5
16/08/2017

The hotel was very nice and clean, the staff was exceptional helpful and accommodating, we recommend staying here. We were a large group with motorcycles and they let us clean our bikes and put them under cover each evening

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We love having motorcycle groups here. We have a great patio for hanging out in the evenings. It was nice to see all of your nice bikes.

"Awesome hotel."

5
15/08/2017

We had originally booked for 2 night's but a change in plans caused us to have to leave on the second morning. Totally expecting to have to pay for the second night because of the last minute change, How surprised we were to not only be told we would not be charged but also being asked if everything was ok and if there was anything they could do to help. What can I say, Beautiful location, Excellent staff and hotel. I would recommend this stop to anyone visiting Kalispell.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for the recommendation! We are always happy to help if we can.

"An oasis!"

5
14/08/2017

An automobile malfunction caused us to need a hotel room at the last minute on a Friday night in July - peak season. After dealing with getting car towed, etc., it was an extreme pleasure to land at the BW Flathead Lake Inn. Personnel was professional and extremely knowledgeable and helpful. They have a little bistro on the property, and we were able to get a light bite late in the evening, when we sure didn't want to venture out. Our room was immaculate and quiet, and the breakfast was sumptuous and delicious. They willingly granted our request for a late checkout. I can't thank everyone enough for the excellent service - it was a great experience!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Wow - thanks for your nice review! We are glad we were able to be a source of peace for you during your unfortunate circumstances. Please come visit us again!

"Excellent Hotel"

5
13/08/2017

This hotel is nice and quiet and the staff is very friendly. They recommended a great tavern for dinner and the food was excellent. All employees were friendly. The breakfast was better than a 5 star hotel in Seattle where I stayed the weekend prior. Nice secluded area but only a few miles to the town.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you! We hope to have you back with us again soon.

"Best hotel in Kalipsell"

5
10/08/2017

We have stayed at many hotels. We have stayed in extremely pricey hotels and the Best Western Plus Flathead Lake Inn and Suites is by far the best hotel! It is a 5 star hotel at 3 star hotel price. The cleanness hotel in the state!

"Great place to stay/ will be back..."

5
10/08/2017

It might be a little spendy, but its a nice place to stay. Its quiet, secure and you get one of the best breakfasts I have ever had at a hotel. If available, I highly suggest staying here. The internet was fast (since I work remote) and had no complaints really. Customer service was great, no problems there. Would return again... Keep up the good work!

"Very hospitable!"

5
09/08/2017

A one night stay in this hotel turned into an unexpected 5 night stay due to our car breaking down. The staff was amazing and was able to somehow always able to find a room for us last minute. The breakfast is amazing and a 24 hr pool and hot tub! I would definitely recommend this hotel to anyone. I'm also going to give a shout out to Scott the general manager he went above and beyond for my husband and I to help restore our 1st year anniversary vacation.

"Vacation Stay"

5
08/08/2017

They contacted me the day before reference an early check-in. I made a request for adjoining rooms and they immediately got back to me and confirmed my request. The hotel was clean and the staff greeted us as soon as we walked in the door. The rooms were well appointed. The breakfast each morning had a good selection and was kept fresh. The rooms were quiet and you could not hear any road noise. The proximity to the lake and Glacier park was excellent. You were away from crowds but a short distance from everything.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We love how you referenced being away from the crowds but a short distance to everything. We feel this is one of the best parts about our location.

"Vacation"

5
08/08/2017

Hotel was very nice. Clean. Quiet. Comfortable beds and pillows. Excellent breakfast. Very nice staff. Would stay again. Hot tub and pool were nice. Plenty of towels. Husband and son enjoyed pool table.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Your saying that you would stay again is the best compliment we could get! Hope you enjoy the rest of your vacation.

"Great hotel"

4
02/08/2017

We stayed here for a night between Glacier and Helena. The location is between Kalispell and Flathead Lake. The room was clean, beds were comfortable and service was great. We ate dinner here which seems to still be evolving but the food was good and the beer was cold. The service was some of the friendliest and most helpful I have ever experienced. Breakfast that morning was ok, most of the specialties weren't labeled so it was a guessing game and they were out of coffee except for the Keurig which took a while to brew. There is a good variety of options to chose from and was better quality than what you usually find at a hotel breakfast.

"Fantastic Hotel in Perfect Location"

4
01/08/2017

My family and I were looking for a short stay hotel near Kalispell and this hotel was located right near Somers where we needed to be the following morning and was also very clean, well run, and a had a great breakfast. You can't go wrong staying here.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks so much for staying with us! Thanks for letting others know how much you liked our location.

"An Outstanding Stay in the beautiful Kalispell Region"

5
01/08/2017

The Best Western Plus Flathead Lake Inn and Suites was an outstanding stay as we were en route to Banff National Park, Alberta. The overall stay met our needs with a very clean room and very friendly staff. The overall appearance was appealing and complemented the beauty of the Kalispell region. The room was very well appointed and the bed very comfortable. All the amenities one would expect were available. Would highly recommend this Best Western.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
So happy to hear that your stay was outstanding. We are so thankful for your review!

"Leisure Trip"

5
31/07/2017

Excellent service and easy to bring your pet as they have a nice lawn for them to run on. Outside of Kalispell so it was quiet. All the staff were very friendly, rooms were very nice. Great stay, never a disappointment

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for the nice review! We are glad you had a nice trip.

"Excellent Experience"

5
30/07/2017

After two weeks in lodges near Glacier NP, it was a relief to stay in a modern hotel with plenty of space and all the amenities. Our party was only here one night, in two double-queen rooms. The rooms were relatively spacious, with comfortable beds and all modern conveniences, including thermostatically controlled A/C. After requesting the quietest rooms available, we were placed on the third floor facing away from the highway, which was very quiet. We had a very short night, since we had to leave at 3:15am for the airport. Definitely recommended, and we'll stay here again the next time we visit Glacier NP.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
The convenience of staying in or close to the park is not worth the loss of modern amenities. Thanks so much for checking us out and we are excited that you will be back with us next time!

"Best Western Plus Flathead Lake Inn and Suites"

5
27/07/2017

Very nice hotel with very friendly and helpful staff. Would stay here again in the future. We couldn't find any vacancies in the area and Best Western had one room available and offered it to us at a discounted price. We were very pleased with the hotel, our room and the friendly staff.

"Great place to stay."

5
27/07/2017

Just really enjoyed the fully remodeled hotel. Nice design and nice amenities. Great location. Lobby was comfortable and the room was nicely designed. Breakfast was well laid out and with excellent selections. Made and enjoyable business trip.

"Beautiful setting"

4
27/07/2017

I did enjoy the area but was disappointed that for over $200.00 a night I didn't have a refrigerator in the room. The staff did offer to keep stuff in their refrigerator but inconvenient. The staff is amazing and very helpful

"Montana wedding"

5
25/07/2017

This hotel was fabulous! great breakfast and staff. The location is perfect for vacation in the mountains. It was a little expensive during our time period due to a horse auction, but otherwise a better price.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We were so happy to host your wedding group. We appreciate your review! We hope to have you visit us for a vacation in the future.

"Return visitor"

5
24/07/2017

I use this hotel frequently and always look forward to returning. The location, generous parking, friendly staff, clean and comfortable rooms. During a recent stay, the room I'd reserved was not ready when I arrived, so an upgraded room was made available.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Your repeat business is a the best compliment we can receive. Thanks for this review also. We look forward to your next stay.

"First Class road trip stop"

5
19/07/2017

Very nice property with wonderfully friendly staff. Cannot fault the hotel as one of our road trip stops. Often gets criticised for the Christian music and some bible references in the lobby but this was a plus for us!!! and much appreciated. You would have to be very easily offended if this annoyed you as the music is very much in the background. If you need to stop in Kalispell I would highly recommend this hotel everything you could possibly need from this type of property. Thanks again to the wonderful staff.

"Wonderful place to relax"

5
19/07/2017

We stayed here for a couple of nights before leaving for home. It was a lovely hotel, very clean and the staff was great. The restaurant food was limited but had menus of other places that would deliver and they would place your order. Very accommodating and the bartender went out of her way to make sure you were taken care of. It was on a busy highway but at night there was very little traffic to disturb your sleep. Loved our stay there and would go back if we go back to that area. It was close to a lot of sites so makes for a good place to sight see from.

"First visit to Montana"

5
18/07/2017

I was in Montana to attend a wedding in Big Arm on Flathead Lake. This hotel was close to the wedding venue (only 30 min). My room was clean and the service was great. Glad to have the nice breakfast so handy. Front desk staff was friendly and very helpful. The front desk clerk even found me a hair salon.

"Flathead Lake Access Limited (hotel at substantial distance from Lake)"

3
18/07/2017

Nice clean hotel with pleasant and unique interior spaces, though views from the hotel especially in the direction of Flathead Lake, are at best limited. Considering price charged for overnight stay, was disappointed in the location. Could not access Flathead Lake via State Parks because Parks were full - someone had to leave before another vehicle was allowed in. The public beach area at the north end was overflowing with vehicles and discourteous people probably aggravated by the overcrowded conditions and parking area limitations.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
The interesting thing about Flathead Lake is that it is 99% private land. There are no branded hotels on the lake and we are one of the closest being only 1 mile from a public beach and swimming area.

"Decent"

4
18/07/2017

Good place to stop for the night. Clean friendly comfortable. Convenient. Oatmeal was delicious. And here are a few more characters to make the review acceptable. Clearly that wasn't enough so here is some more

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
lol :) Thanks for taking the time to leave a review!

"Enjoyed our stay - passed through on motorcycle"

5
12/07/2017

Kellie in the motel's bistro is awesome and so is Michael at the front desk. They both are so willing to help and answer questions. You can have food delivered from restaurants and enjoy a beverage in the bistro.

"Another great stay in Montana!"

5
12/07/2017

Seems we look for BW when we travel now and glad we stayed here. Good setting and very nice folks. We had our breakfast there and enjoyed not only the food but all the other folks traveling. Our room was clean and comfortable. Great bed, slept thru the night. Nice view of the area from our window. Would stay there again.

"Nice place for a night"

4
11/07/2017

While not as conveniently located for us (further from the airport and from Glacier NP) and not the most cost effective hotel for a night's stay, it turned out to be a good choice. The BW placed us in an area nearer to the flathead, but within sight of the lake. Not a big deal and we knew that going in, but the name might suggest it is nearer to the lake than it is. A short drive and you're in a small town on the lake. A slightly longer drive along the west shore and another town with a Montana State Park not much further down the road. The room we in good repair. Everything was functional. Comfortable bed. Everything I would expect from BW. Breakfast was ok. They seem to do some breakfast specials each day of the week with Sunday morning being the chef's choice. On this Sunday morning that seemed to entail a couple varieties of scrambled eggs, but nothing special from my perspective... just another standard hotel breakfast. Overall? A hotel I'd be willing to stay in again depending on where we want to be in relation to the airport, Glacier or the Flathead.

"Fabulous hotel"

5
11/07/2017

We were so impressed by the friendly staff, clean room and modern facilities at the Best Western Falthead. We were warmly greeted by Josh and Anita. Great breakfast with different hot items daily. Way above average hotel fare! This is a gem only 6 miles south of Kalispell. Did not go to Kalispell much. Well worth exploring Bigfork while there. Hiked Jewel Basin, beach day at Wayfarer, and loved the musical at the Bigfork Summer Playhouse all close by. This is great value for your money and a pleasant stay to boot.

"Flathead Experience"

5
11/07/2017

Quality accommodations, excellent amenities, very good breakfast selection. Hotel location was perfect, well within reach of city selections yet far enough away to afford peace and quiet. I would recommend this as a five star hotel.

"Nice place to stay"

4
06/07/2017

Very nice hotel to stay at while in the area. Very nice bar area. Our bartender/hostess was awesome. The room was clean and large. The staff was nice and friendly. The breakfast we unbelievable. Had so much to choose from. The only thing we didnt like was the air conditioner. It was old and probably needs to be upgraded. Kinda worked but really didnt ever get cold.Also it would shut off and back on so much. Not sure what was going on with it. Besides that it was a great stay. Wifi was good. I would recommend. Located right next to a gas station. Very convenient.

"Outstanding stay"

5
06/07/2017

We stayed in the hotel, with a full contingency of family and friends, to celebrate our granddaughter's wedding. The hotel staff were welcoming, accommodating, and helpful.We stay in numerous hotels each year, never have we had a nicer stay. The wonderful Montana weather beckoned us outdoors, it would have been nice if there had been picnic tables and benches available.

"Nice!"

5
05/07/2017

This hotel is close to the lake, mountains, and fun!! They always have a friendly staff and good breakfast. The rooms are clean and the my view of the mountain was nice. I recommend this hotel to anyone looking for a place to stay near Flathead Lake!

"Flathead Lake BW"

4
28/06/2017

Nice hotel and room. Good breakfast every morning for the 3 days I was there. Had a mini suite with King bed, spacious and clean. Could hear people waking up and down the hallway though. Convenient location between Kalispell and Somers if you want to spend lots of time in Kalispell and at Flathead Lake. Approximately an hour from Glacier National Park. The in hotel restaurant, Hub 406, was a bit of a disappointment. Ordered a pepperoni pizza. Wasn't heated all the way through, tasted like a microwave pizza with cheese put on top.

"Family Vacation"

5
28/06/2017

Had a great experience in the Flathead Lake Inn in Kalispell Montana. Rooms were nice. Beds were very comfortable. Had a good nights rest. Had a great breakfast the next morning. Management and other personnel were very pleasant and very helpful. I suggest staying at the best Western anytime of the year.

"Best Western Plus Flathead Lake, MT"

5
26/06/2017

Very nice place with a great breakfast. We also had to catch an early flight home so we were given a Grab And Go bag since we had to miss the wonderful breakfast. Breakfast crew very good and front desk helpful.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks for staying with us we are so glad you enjoyed your stay.

"Nice hotel but location is a bit of an issue"

3
25/06/2017

Nice hotel with the expected services and facilities but only an indoor pool which was closed for cleaning when we arrived. The nearby highway is very busy and as the hotel is at the bottom of a hill, acceleration and deceleration of vehicles is very noticeable. A lost reservation took a while to find but worked out in the end. The hotel is located quite a ways out from Kalispel which may be an issue for some visitors. They should have a rating between average and VG which would better describe the facility

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for the review, we are very careful to only close the pool for short periods of time to do the necessary maintenance to keep it clean. We also have a hot tub which we never shut down at the same time. We find most guest like our location as it is centrally located to Bigfork, Lakeside and Kalispell and any place in the valley can be accessed within 10 minutes.

"Fantastic hotel!"

5
24/06/2017

We are Best Western rewards members and have stayed in quite a few other chains as well. This hotel is in my top five favorites. Very comfortable beds, pool and jacuzzi were perfectly maintained, excellent staff and such lovely grounds. I highly recommend making this your choice when in the area!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
This review made my day! Thanks for the recommendation!

"helpful, friendly staff and great location"

5
22/06/2017

this hotel was in a perfect location for my classes at Bigfork, not far from Glacier National park, easy to find and near the Flathead lake. it was easy to get to from the airport also. The Kalispell town was easy to get around and only a few minutes away. the view from the room was of the hills and trees which is the most wonderful part of Montana.

"Very impressed with this Best Western!"

5
22/06/2017

The lobby, rooms and exterior were all very nicely decorated The staff was very friendly and helpful. Breakfast was well presented with actual ironstone plates, not paper plates and REAL utensils! A little pricey for a Best Western, but overall, I was very impressed.

"Kalispell Flathead Best Western"

5
22/06/2017

The hotel looked new and the front desk staff was quite friendly. The Lounge Bar was just what I needed, serving food, wine and beer. It saved me from having to go and search for a restaurant. Price was reasonable, rooms neat and tidy. The only negative I'd have to say is that the internet was a little slow.

"Best pet friendly hotel"

5
20/06/2017

This motel was great Very clean staff was friendly. If you have pets this is the place to stay at back of hotel they have a nice area you can take your pets to play nod don't their business Breakfast was amazing. They had a roll stuffed with cream cheese and top with huckleberry jam. This was wonderful will stay here again. Big shout out to Michael. He was the person to check us in he was really good

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
So glad to hear you had a great stay! We are excited to hear you will be back.

"We liked it!"

4
19/06/2017

This was a nice hotel! I would recommend this hotel to anyone! The staff was great, the hotel was clean! The beds were comfortable! I thought it was a little closer to Kalispell though, but it's in a good location because you can get to several little towns from it very quickly!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for the nice review and recommendation!

"Chic and super clean!"

5
13/06/2017

We had to make a rush trip to Kalispell and of course; we chose Best Western. I had stayed at the facility before but a few years ago now. Was pleasantly surprised by the reno that they had done. It is very chic and super clean. The bed was wonderful as usual and the breakfast was great. Best of all was the kind staff that served us and made us feel at home at a very trying time. The hotel is a bit out of town but inspite of it being close to a highway it was super quiet. You will see us again!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
So glad to see that you enjoyed our hotel! We look forward to your next visit.

"Great hotel"

5
13/06/2017

This is a clean updated hotel in a good area even though it is out of town. Staff are very friendly and breakfast is great. The Lounge is a good place to gather with friends or family. Prices are comparable to other hotels in the area.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We are glad you chose to stay with us. Thank you for your review.

"Leisure stay"

5
12/06/2017

The staff and hotel atmosphere were very good. Excellent experience. Their recommendation for Saturday evening dinning was great. We would certainly recommend the Best Western Plus at Flathead Lake Inn and Suites, in Kalispell, MT.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for the recommendation. We hope to see you again soon.

"Oasis at the end of a long drive"

5
11/06/2017

After 2 days of about 11 hours each returning from Phoenix we decided to see if the BW Flathead Lake had any vacancy. We were pleased to find that not only did they have the type of room we wanted, but we were upgraded to a suite based on our Best Western Rewards status. As the hotel is a few miles south of Kalispell we didn't want to drive any further to get dinner, so we decided to eat at the bar/lounge in the hotel. The food selection is adequate, but if a wider selection is required they have 2 outside restaurants that will deliver to the bar/lounge for a small fee. All staff were friendly and helpful.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for choosing to stay with us! We are glad we were able to accommodate you. Thanks so much for the nice review.

"Not family friendly "

1
08/06/2017

This BW is a rode side motor inn. It is right on the main highway . It's 7-10 miles to any place to eat with your family . Sorry , don't take my children into bars . The only property next to this motel is a mini mart The only food they have is finger food and frozen like pizzas that are in the bar in the evening The description on the best western site is deceiving. They try to make it look like a resort It's a motel that sits next to a mini mart with no family friendly food other than the breakfast Look at the Hampton Inn or the Hilton Garden Inn . They are 7-8 miles into the town of Kalispell . There is food all around those properties . To the motel : please be honest and forthright Thank you

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
I am sorry for the mix up here, our Best Western is family friendly and does not even have a bar. We have a bistro lounge that serves homemade pizza, pasta, soups, salads among other light fare. We serve no hard liquors but do have beer and wine available. We also have the ability to bring in delivery from the restaurants in the area. Some of the Flathead Valley's best restaurants are in Bigfork and Lakeside. Please take a look at our website again as it shows pictures of the restaurant and also shows the full menu.

"Great property, superb staff"

5
08/06/2017

Hotel has been remodeled in the past few years and is in great shape. The room was super clean, the bed super comfortable. The doors close firmly but gently behind you, so you aren't disturbed by neighbors entering and leaving their room. Soundproofing seems good as well. Loved the 24-hour fitness center and pool, which is long enough for abbreviated laps (it's maybe 40 feet long but clearly a lap pool). There are Keurig coffee makers in the rooms, but an even bigger surprise was the EXCELLENT brewed coffee at breakfast! The breakfast bar is complete and impeccably maintained. The best thing about this hotel is the staff. To a person they were friendly, engaging and helpful. When I return to Kalispell, I will stay again.

"want to relax?"

5
08/06/2017

This is a place to stay when you want peacefulness and to relax weather for leisure or business. They have a pool and they also have a Bistro now. Their Breakfast set up was a good one and they made sure it was full at all times

"Quiet Quality"

5
06/06/2017

The facade at the front of the hotel is inviting and beautiful with the large beams, iron work and stone. We were warmly greeted by Scott upon our arrival. I asked for a quiet room as this hotel is faces a highway (and you just never know how quiet the rooms will be). Scott was happy to move our room just a bit further down the hall to be sure. Our room was a double queen but they also have some spacious, grand suites here. The room, which looks toward a stand of pines, was impeccably clean and included a sweet note written by the housekeeper. Towels are fluffy and there are higher end toiletries. The room is very tastefully decorated and includes a refrigerator, microwave and Keurig coffee maker. This hotel has a ballroom, large bistro and bar which is open in the evening. They also offer cold water in a dispenser and coffee/tea/hot chocolate in the lobby as well as sundry items for purchase. There is a big indoor pool, exercise room, as well as a business center. As other reviewers have stated, the breakfast area is large and comfortable with indoor and outdoor seating and is open from 6:30 to 9:30. This Best Western offers the best complimentary breakfast I have seen with huge variety of offerings including several gluten free items. Kudos to the gals setting this up and keeping it stocked during the hours they are open. Everyone we encountered, from front desk staff to housekeeping were happy, respectful, kind folks. We would definitely stay here again and would highly recommend it to you, the traveler.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
This is such a nicely written review! Thank you for taking the time to let others know about your experience here! Word of mouth is the best advertising and I am sure that other potential guests will appreciate it.

"Would recommend!"

5
04/06/2017

Nicolle and CJ were great. Hotel was clean and comfy. There were several great views, everything was up to date, clean and comfy. We enjoyed our overall stay and would recommend, nice pool area open 24 hours which was wonderful, I didn't understand why this place wasn't sold out, it was a great rate for a best western plus, we would definitely come back. Nice breakfast area indoor and outdoor seating with hot and cold breakfast options and you have a nice view of the mountains while you eat. I would recommend this hotel to friends, family, and you!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for the nice recommendation! We hope to have you with us again in the future!

"Very comfortable room"

4
01/06/2017

I was here just for one night as I had a few things to do in Kalispell. I wanted to stay a bit outside of Kalispell and the Best Western looked like it might be quieter than some of the other hotels I was looking at. Check-in was fast and friendly and my room was clean with lots of modern updates. I had a bit of a view of the mountains from my window and the room stayed nice and cool, which was a welcome respite from a hot afternoon in the car. Breakfast, as other reviewers have indicated, was excellent. Today was a biscuit, sausages and gravy day and the gravy was one of the best I've ever had for a hotel or diner breakfast. There were also lots of other options and the breakfast room was spacious. My only minor complaint is that the hallway floor is quite loud.

"Quick Getaway"

5
29/05/2017

Don't be fooled like we were, this hotel is not on the lake. However, excellent renovated hotel with amazing staff, Josh at the front desk was very nice and helpful, also CJ was awesome and made sure that our stay was enjoyable. We stayed in the presidential suite on the second night which has a jacuzzi tube, king bed, semi private deck and a view of the mountains but the fireplace doesn't work in the room, which they know about. If it's available, pay the upgrade fee. It's worth it. At this best western, if you are a diamond select and you use points during the night of your stay they don't upgrade your room without charging you, just an FYI. Very clean rooms, can be a little noisy if you leave the windows open because it's off the highway, but good centralized location. The housekeeper on the third floor was super friendly and attentive I wish I got her name! The breakfast is identical to the other best western plus hotels, overall good quality linens, bath products, and lodge like decorations. I would definitely come back and stay in the presidential suite again lol!

"Peaceful and quiet"

5
26/05/2017

Overnight for 2 nights to sightsee in the area. We found the hotel very peaceful and relaxing as we were exhausted after a full day of driving. Slept like a log on the top floor then woke up to a great hot breakfast of eggs scrambled with cheese and sausage. The kitchen is large enough to do all the fixins for chicken Caesar salad. Would recommend this BW to anyone.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Glad that you found our hotel! Thank you for the review.

"Everything excellent"

5
17/05/2017

This was our last stay on our way home and it capped off a great 2 week vacation. The lady at check-in was very friendly and helpful and actually gave us a choice of rooms which we don't get very often. The room was very clean and comfortable with excellent internet, a mini fridge and microwave. There was a great free breakfast and a pub on site but we didn't have an opportunity to visit. The location is excellent and we will visit again to spend more time to enjoy the area.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for your review, we look forward to the next time you are here.

"Wedding Event"

5
17/05/2017

The location of this hotel was absolutely perfect. It is conveniently located to every place we needed to go. The amenities were more than expected. The entire hotel was clean, neat and welcoming. The staff from the hotel owner, front desk, housekeeping, breakfast crew, maintenance crew, event planner, gals in the lounge were all very friendly and treated us as if they have known us for years. We booked 30 rooms and they hosted my son and his new wife's' wedding reception. They wanted it to be perfect as did we and they made sure it was. Everything was excellent and the thing I liked best was the entire staff making this the best week ever and the thing I liked least is that none of them actually got to be guests at this most wonderful occasion. If I were to complain about anything, it would be because I am too difficult to please and I would never be happy with anything. Truly can not say enough wonderful things about this place. Make your destination!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Such kind words make all of our staff feel good. It makes us strive to do even better! Thank you so much for choosing our hotel for your important event.

"Road trip stop"

5
16/05/2017

Excellent overnight on our road trip west. Friendly staff; great room & delicious breakfast with a view! Dined at Tamarack alehouse in Lakeside - best staff recommendation. Food, service and local brew were delicious.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We are glad you had a great trip! We hope you will come this way again!

"Perfect Spot for Enjoying Bigfork Area"

5
13/05/2017

Stayed here for the Bigfork Spartan race, and I was very pleased... super service, great hot tub and pool, nice room. A bit expensive, but generally worth the extra $$$, especially if you want to be closer to the Bigfork area.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks for choosing our hotel! We appreciate your review!

"Great Breakfast, Awesome Views, and Great Service"

5
08/05/2017

The breakfast was great the two days that we were there. It was simple, but still really good. The view from the breakfast lounge is also amazing. Looking out over Flathead Lake. The people there knew the area and were very good to offer recommendations.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We are glad you enjoyed our breakfast. Its a great way to start your day - a good breakfast and view of the Swan Mountain range.

"Fantastic Stay"

5
01/05/2017

The kids loved that the pool was open 24 hours since we checked in rather late. Breakfast was fantastic and the gal working in there was very friendly. Comfy beds, the Keurig in the room was great, too.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thanks for choosing to stay with us!

"Too tired to travel home "

5
29/04/2017

I stopped here after getting off the airport in Kalispell around 1am. I was too tired to travel home and they were so accommodating and kind so early in the morning! I was well rested and had a decent breakfast in the morning before I headed on my journey.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We are glad that you stopped in for a rest! There is nothing better than getting a good breakfast before you head back on the road.

"Very enjoyable"

5
24/04/2017

Inexpensive, clean and extremely friendly staff. Spent the weekend at the hotel. Great location! Close to, but not within walking distance, to many great restaurants! There is one in the hotel too, we just didn't get to it! Convenient store close and a great walking trail. Close to the lake!

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We are so glad you spent the weekend with us! Thanks for choosing us and thank you for the nice review. We hope to see you again.

"Great hotel for families and groups"

5
23/04/2017

Had a great time at this hotel Easter weekend. A friend and I stayed for 4 days and 3 night and had a blast. Proximity to town is an issue if you want to have alcohol. Cabs/uber around $25-$35 each way

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We are glad to see your nice review. Thanks for staying with us.

"North end of Flathead Lake"

5
03/04/2017

One of the cleanest rooms and the nicest staff that I have encountered. Gracious hosts signed me in, spoke of the amenities and gave me local information on the restaurants and activities. I was directed to the handcart to transport my luggage from my vehicle to my room. I was given the lowdown on the evening activities regarding the restaurant and bar and the pool and hot-tub times. When I went there, things were as specified and the area was clean and well lighted. All signs were accurate as to the conditions and warnings.

Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
We appreciate your honest review and are glad to have had you with us. We hope you will choose to stay with us again next time you are in the area.

"Hometown visit"

4
28/03/2017

It was my birthday and I was treating myself to a room. Had the opportunity to use the pool and spa (which I had all to myself), and then lounged in my very clean room till party time. Awoke in time to a well spread out breakfast and then on my way, back to the old life.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Sounds like a great way to treat yourself. We hope that you consider this "staycation" with us again in the future.

"Loved staying here!"

5
24/03/2017

The entire staff was fantastic. Everyone was friendly and helpful. The room was spacious, very clean, and well decorated. Breakfast was delicious, with many different options. I especially liked that there were deer outside the room window each day. All around, this was a great hotel and I'd love to come back in the future!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
I'm so happy you were able to stay with us and we are glad you had a good time! Thanks for the review and we hope to serve you again.

"Sheraton Palo Alto is awesome"

5
24/11/2016

I love this hotel. This is the best dog friendly hotel I have ever stayed in. Lovely grounds, immaculate well appointed room, and staff were wonderful. Great location across from park-like grounds of Stanford.

"Nicest Best Western I've stayed at"

5
19/11/2016

This was by far the cleanest and nicest best western day that I've stayed at. The staff is very friendly and accommodating. I would recommend this to anyone visiting the flathead Valley. Also the breakfast is amazing

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are thankful for your review and hope to have you with us again.

"Great location!"

5
15/11/2016

Beautiful rooms. Couldn't ask for more. Newly renovated. Great location. Close to Bigfork and Kalispell and Flathead Lake. Skiing in the winter at Blacktail. Very family friendly. Highly recommend. Plan on staying again.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are so glad you enjoyed staying with us and are excited to have you again!

"7 miles south of town near the lake"

4
14/11/2016

This Hotel is at the junction of 2 highways south of Kalispell. Its not in town. The staff were helpful and quite accommodating . Check in was fast. The parking lot is fully paved and clean. The halls and room were clean as well. The linens and towels were excellent. The noise level was acceptable as remember this is a wood frame building. There is an elevator if you are on an upper floor. There is a pool and a lounge on the premises. The breakfast was the best I have had at a hotel. Ample selection and large breakfast room. I would recommend this Hotel to anyone with a family or singles too. Would stay again if in the area.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
This is a very direct and honest review and I appreciate it! Thanks so much for choosing to stay with us.

"Dog friendly"

5
06/11/2016

I originally called to make a reservation and found out they didn't have any dog friendly rooms available. The desk clerk asked if I wanted to be on the waiting list in case there was a cancellation. I agreed to be on the waiting list not thinking I would ever get one and 2 hours later they called me and said they had a room available. The room was very nice. There was a wedding reception that was a little noisy, but by 9 p.m. the place was quiet. Someone in the room above us sounded like they were banging on the wood floor. I called the front desk to complain and the noise stopped immediately. I will be sure to stay at this place again if we go to Montana.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are so glad that a room opened up for you. Thank you for staying with us and for your nice review! We hope to have you with us again soon.

"Great Best Western"

4
21/10/2016

This is a very nice Best Western. It had nice amenities such as a lounge with a small selection of food available. We found this very convenient as we did not want to go out in the car again after a long day of traveling. I do not think there was any other restaurant within walking distance. There was coffee and cookies available upon check in. Check in was smooth with a friendly front desk person to do it. The room was large, clean and comfortable. Laundry facilities were available. Breakfast was more than adequate and included.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are glad you enjoyed your stay and hope that you will stay with us again when your travels bring you back to the flathead valley.

"Nice Place to Stay"

4
10/10/2016

It seemed to have been recently renovated or constructed was really clean with nice people. A nice distance from glacier national park. Good pool and hot tub. And nice sitting areas. The bar didn't seem to be totally operational yet.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

"This has been our choice Best Western."

5
09/10/2016

Best Western Hotels are the place where we stay on our travels. We like visiting Montana and my wife and I are always looking forward to stay in this location. Thank you and hope to see you soon again. Best Regards Milan and Veronica Chalupnik

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
It is so nice to have you stay with us when you are in the area. We look forward to serving you again in the near future.

"Excellent Stay"

5
07/10/2016

This a newly renovated hotel and is super clean! Every aspect of the facility and staff were top notch. I don't even consider staying anywhere else while I'm in town for business. From starting the day at breakfast to the daily wind-down in the lounge... it's perfect for the traveling businessperson.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for staying at the Best Western for your business needs. We are glad you make us your home base while on business.

"Homey, clean, welcoming, comfortable and reasonably priced"

5
04/10/2016

We've been on the road for over a week and this is the best hotel yet! The staff even provided evening cookies and milk. Very Impressed and enjoyed our stay. Decor is attractive in a "homey" welcoming way. It's very clean and reasonably priced. We highly recommend this hotel to everyone!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for highly recommending us! Glad to hear we were your favorite!

"Clean, friendly, very good breakfast"

5
04/10/2016

One of the best hotel experiences we have had. Very friendly and attentive staff. Our room was very quiet. Very clean. Easy access to/from highway. Between Kalispell and Flathead Lake. Breakfast better than most, good hot items, good fresh fruit selections, good cold cereal selections.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
A good breakfast is a great way to start the day. We are glad you enjoyed it. Thanks for staying with us and leaving your review.

"Glacier Natioal Park"

5
02/10/2016

We enjoyed our stay at the hotel. They have very helpful staff. Clean rooms, comfortable beds, and we enjoyed all the sights, like the orchards, and the beautiful lake. The breakfast was scrumptious. The location was great for us.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are glad to have had you at our location. Thanks for the review.

"Amazing!"

5
01/10/2016

This hotel is extremely clean and comfortable. The staff is friendly and helpful. The location is convenient to all local activities. We have already discussed returning to the area and know that our future stays will be in this hotel.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are so happy to hear your already planning on staying with us again. Please give us a call if there is anything we can do to help with your next trip.

"Beautiful!"

5
30/09/2016

Friendly, helpful staff, spotless rooms, great breakfast choices. It is in the perfect location for enjoying the local sights like Kalispell, Flathead Lake, the town of Whitefish, Glacier NP and the surrounding national forests.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We really appreciate you choosing us, we hope that you will be with us again someday.

"Excellent Hotel"

5
30/09/2016

This hotel is modern, clean, well staffed, and well appointed. The included breakfast provides an excellent variety of items and the quality is very good. The staff is friendly and helpful. The value is excellent at this time of year (very late September). Highly recommended.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank your for your recommendation! We are thankful you chose to stay with us.

"A Gem"

5
30/09/2016

We stayed at this location as mid way point to all of our destinations. We were so very glad this was the spot we chose.The staff was very accommodating, they made sure all our requests (we did not have many) were handled personally. During our stay there was an event for the guests in the lounge area. The breakfast was full range and complimentary. I can't say enough about this stay.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you so much for your review. We are so glad you enjoyed your stay.

"Out of the way a bit but very quiet"

4
30/09/2016

Recently opened hotel and they did a nice job. It is a nice place to stay and staff were excellent - cozy and a nice feeling. It is a little out the way but liked that as it is quiet and if you ask staff they will help for restaurant suggestions etc.

"Outstanding staff and nice rooms"

5
29/09/2016

We were in flathead looking at communities to possibly retire in when we came across the staff at this incredible BestWestern. The staff took the time to share information on the area and suggested some things we might like to see and different areas that might meet our needs for retirement. We extended our stay by a day as the restaurants in the area that were suggested were great and the people were nice to talk to. They also treated our two dogs as members of the family!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are so glad to hear you may be joining our community. We are happy that you found us and if we can be of help to you again, please don't hesitate to call.

"Great place to stay!"

4
28/09/2016

I wasn't sure about the reviews, but they were right. The staff was friendly, and kind. We stayed for 3 days , and the rooms were clean and the breakfast was good. I had to stay late on the check out day, and they let me stay in the room longer. I also liked the sizes of the pillows to accommodate different heights for different size people. Thank you!

"Wonderful hotel!!!!"

5
25/09/2016

We thoroughly enjoyed our stat at the Best Western PLUS Flathead Lake Inn and Suites. It is a beautiful hotel. The rooms and the entire hotel are beautifully appointed - but most of all, the friendly and professional staff was the highlight. They made us feel welcome and wanted to help with anything we needed. This was a rare treat. We will definitely and gladly return. Highly recommend it.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We thank you for staying with us and especially for highly recommending us. We are glad you felt so welcomed.

"Great breakfast"

4
24/09/2016

Breakfast: Many selections. Tasty. Above average for quality and selections. Room: Large with comfortable bed and good TV. WIFI was excellent and easy to connect. Good water pressure in shower. Gas station next door with fair pricing.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
A great breakfast is a great way to start off your day. Thank you for staying with us.

"great place to stay!"

4
24/09/2016

three of us stayed here to visit glacier national park. hotel short drive to downtown Kalispell. appeared to be recently updated. big lobby. hotel located in quiet part of town but off of main highway. hotel had lounge that served light fare. rooms big, clean and comfortable. large clean laundry area. big breakfast area with many tables. good choices each morning. all staff very friendly, from desk clerks to breakfast staff and housekeeping staff. would recommend this hotel.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for recommending us. We are happy you found a great place to stay!

"Great Stay in Montana"

5
23/09/2016

This hotel is the clean of all clean. We really enjoyed our night here and would return again if needed. I highly recommend this property if you are travelling in that area. CJ at the front desk was very polite and went out of her way to upgrade us to the beautiful suite.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for highly recommending our hotel. We hope your travels bring you this way again.

"Clean and nice but expensive"

4
21/09/2016

This is a lovely hotel. Very clean and comfortable. I think it's too expensive for the size of the rooms though. I will stay here in the off seasons when it's not so expensive because it's close to my daughter's home in Somers. When I stay a week, I'll stay at the Hilton Garden Inn just 7 miles away since it's $50-$70 a night less expensive.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are glad you like our hotel. Be sure to check rates when coming, we are positive that you will find us the better value.

"SC Honeymooners "

5
20/09/2016

Oh Man what a gorgeous view of the mountains. We stayed in the honeymoon suite and had a jacuzzi, fireplace, kitchenette and a separate living room area. We had gotten slighted by HomeAway as the Smokey Bear Cabin did not show the correct pictures or description of their cabin as they only had a ladder to a loft to the only bed. Very disappointed in losing our money to Smokey Bear, but my sweet husband found this awesome hotel with the best ever accommodations. We had a very clean room and the view with the windows and sliding glass door. Oh my goodness plan to go to this wonderful hotel.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Well we sure are glad you found us even though it sounds like it wasn't a very good experience you had with your other accommodations. Maybe it was destiny that brought you here for your honeymoon. Thanks so much for the review!

"Great hotel"

5
20/09/2016

This was a great place to stay. Conveniently located off highway on way to Flathead Lake. Very warm lobby, large comfortable, clean rooms. We especially enjoyed the breakfast area on the second floor with nice large windows for a sunny welcoming atmosphere, and a great breakfast selection. Would definitely stay here again.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for staying with us and for the nice review! We hope to have you with us again in the future.

"Motorcycle Ride through Oregon & Montana"

4
20/09/2016

This hotel was on par with all Best Westerns's they just upgraded the decor in the rooms and it was clean. I use Best Western quite often because of the breakfast they serve it is usually very good and there are quite a few choices.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are thankful that you were with us during your motorcycle trip. We hope that you will stay with us again the next time you are through.

"Great Hotel"

5
19/09/2016

This is the third time we've stay at this particular hotel for a total of 5 nights. We started staying at it during the winter closing of the family cabin on nearby Flathead Lake after the Holiday Inn Express became too upscale and expensive. Although this hotel is still a little pricey for a retired couple with a limited means lifestyle the stay is always very pleasant. My wife's service dog seems to like the extra attention from the staff and she is becoming use to the elevator.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are so glad you continue to choose us. We know that taking care of our guests is the one thing that will make us different from the rest.

"I'll stay here again!"

5
17/09/2016

A very nice hotel that I will stay at again. We stayed here the weekend of our wedding, and had a good portion of our extended family staying as well. The rooms are newly remodeled (very nice), exceptionally clean and very comfortable (we had a gas fireplace in our upgraded room that was fantastic). The location is convenient, near Lakeside, Kalispell, and Flathead Lake which worked well for us. The amenities are above average for a hotel in this price range; plenty of parking, a nice pool and hot tub, and a very nice full hot breakfast. We really liked the views of the valley from the breakfast room. Above all though, the staff is what makes this hotel stand out. Both on the phone, and in person, all the staff members we encountered were professional, helpful, and genuinely friendly. The level of service we received during our stay exceeded what you would expect at a much more expensive hotel. I stay in hotels about 120 nights each year for work, and never take the time to review them; the staff at the BW Flathead Lake Inn and Suites did such a nice job that I felt compelled to take the time to write them a positive review on here. Thanks for an excellent stay!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you so much! It really means a lot to us that you felt that compelled to leave this review for others to read. It means a lot coming from someone that stays in hotels as much as you do. We hope to see you again someday.

"Great facility and staff , very accommodating."

5
17/09/2016

Stayed two nights , using facility as a 'base camp' to tour Glacier National Park. As we were on our way elsewhere , we needed to leave a large musical instrument in the room. Management took note of our concerns and made acceptable arrangements to protect our instrument in our absence. Remaining contact with all staff were all positive and friendly. Our only suggestion was that the Hotel get some signage on the highway heading north , as we missed the location on our first drive by. Plenty of signage southbound though.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Glad that we could acommodate your needs. Thank you for staying with us.

"Very nice hotel. Overtly Christian management (Bible study, gospel music piped in community area, etc.)"

4
14/09/2016

The hotel was extremely nice. Great bed, pillows, etc. Well-appointed. Was a little put off by gospel music in community area since we do not share their faith (would prefer secular music). Wonderful breakfast options including soy milk, rice milk, oatmeal, etc. Not close to Glacier but close enough for us. Beautiful hotel. We appreciate the staff!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are so glad you chose to stay with us! Thanks for the nice review.

"Excellent Hotel, do not miss out!"

5
14/09/2016

My stay was delightful. Prompt service at check-in and check-out. Two of the housekeepers happened to meet us in the hall and about trip over each other to welcome us and provide assistance if needed. Very presentable room; modern, clean, quiet, charming and roomy. The pool and hot tub area was very clean and uncluttered. The exterior and interior appearance of this hotel is absolutely beautiful. If I ever go to that location again, I will stay there.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for letting others know about your experience. We hope to have you again!

"Great place to stay"

5
13/09/2016

We chose this location so we could explore the city of Kalispell. Stayed here recently and the accommodation was very nice, the front desk staff was helpful, and it was a nice area that was easy to find. It will be a place I will consider staying at in the future. They do not have rooms on the first floor so the breakfast service is also on the second floor. The only thing I didn't like about this location is the room we were assigned to seemed a bit small. The thing I did like was the bathroom door wasn't immediately visible when you walked into the room thus giving the guest more privacy. We were quite comfy for the duration of our visit.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks so much for making us your place to stay while in the Kalispell area. We appreciate that you have a choice and we work to make this the best.

"Very Nice Hotel"

5
13/09/2016

This hotel exceeds what you expect when choosing a BW Plus. Nice large room, big TV and the Breakfast Room was very spacious with a view--unusual for hotels of any brand. The staff was very professional, both at the desk and housekeeping. We enjoyed our stay and chose this hotel again on our return trip. Would definitely recommend this hotel for your family.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Exceeding expectations is our goal! We are so glad you found us and thanks for the recommendation!

"Quiet and peaceful location."

5
12/09/2016

If you like to stay at an accommodation located outside city limits and where it's not crowded and noisy, I would strongly recommend this BW location. Its approximately 10 miles south of the city of Kalispell and conveniently close to Flathead Lake. There's a C-Mart Exxon conveniently beside the hotel as well. Many of the rooms have been renovated including the one I stayed in. Check on and check out process was easy and staff very friendly. There's a bar inside the hotel as well as other services such as ballrooms. One thing you don't ever want to do is leave without having their hot breakfast which is free with your stay! From every hotel that offers hot breakfast the rule of thumb is to be awake early so you don't miss out on the good food. One main difference between other best western chains is they have something different everyday of the week. There's a posting of menu items around the hotel and Sunday's which I dined there the chef decides what they will make! They also carry the usual complimentary items as well - a machine to make pancakes or waffles. Parking is awesome there for vehicles of all sizes. They have a regular parking lot for normal vehicles and for big trucks. There's also pet friendly options and a huge place to walk your pets. Definitely would return here again!!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We finished renovating our hotel and all of our rooms in May and we are so glad that you enjoyed them. We look forward to having you stay with us again.

"Wonderful! "

5
11/09/2016

Unexpectedly found ourselves in need of a pet friendly room on a Saturday night in Kalispell. All the other options were full. Even though their designated pet friendly rooms were occupied, they graciously accommodated us. Great bed, nice sized quiet rooms, good breakfast, delicious coffee and super nice people. I cannot recommend this location highly enough.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Our favorite guests are the ones who didn't plan on staying with us and are so glad that they did. Thanks for the recommendation!

"Clean, Dog friendly"

4
03/09/2016

Great experience. The free b-fast is a plus. Enjoyed the large grass area for walking pets. I've come to love the Best Western hotels since I know what to expect and the experiences have always been good

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for your review. Best Western hotels are really aiming at being the best hotels in cleanliness and customer service. We are so glad you found us to be a good experience.

"Nice hotel south of Kalispell"

4
03/09/2016

First of all, its near Flathead Lake, not on it. Rooms were nice, great breakfast, lobby and meeting areas looking like they were in midst of remodel, but otherwise nice place. Close to Somers and Lakeside. A little bit of a drive if you want to be right in Kalispell.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for choosing to stay with us and we hope you will choose to stay with us next time you are in the area.

"Review of Best Western Plus Flathead Lake Inn and Suites"

4
02/09/2016

Convenient location, great accommodations with FREE WIFI, pool, hot tub, work out room and full hot breakfast included. Rooms were spacious and beds were comfortable. Hotel staff was friendly, service was excellent and the rooms were well maintained.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best we can. If you're traveling to our area again soon, don't hesitate to call us.

"Great place"

5
31/08/2016

This place is exceptional and the provided breakfast was the best ever according to our kids....we would agree. Beautiful hotel and very nice staff. The room was great and the the property is very nice. Keep in mind it is a little ways outside of Kalispell but not too far.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are glad your family stayed with us. Thanks so much for your review and we hope to see you again soon.

"Clean, friendly, helpful, nice"

5
28/08/2016

After a long day of driving and trying to find something online, we drove into town looking for a place to stay after not having luck online or calling around. Best Western Plus was right on the highway and easy to turn into. The receptionist was kind, happy, polite and helpful, giving us the best rate she could, which with a AAA discount was less than any online price we had found. The whole hotel was clean and well kept. All the staff were friendly, kind, considerate and very helpful. Everything in the room was clean, worked, comfy, and everything that we needed. And I'm pretty picky. The free breakfast was wonderful. So much variety...lots of options for any special diet as well. Great start to a full day in Glacier Nat'l Park! We'd definitely stay here again if we are in the area!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are so glad you wrote this review to let us know that we are doing things right! It also helps others who are looking online know that we are the place to stay when in the Flathead Valley.

"Usual Best Western Pride of Ownership"

5
25/08/2016

I prefer Best Western because the properties are individually owned usually by someone from the local community. This is true here also. The housekeeping staff easily accommodated our preferences for heating/cooling and linen changes. General comment about Kalispell----highway identification markers are infrequent. Helps to have your own GPS or smart phone. Locals happily helped us when we got lost. We met many folk who have moved from other parts of the USA to Kalispell and are delighted to now call it their permanent home.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We really do love our property and our guests. We are so glad that you can sense that. Thank you for your nice review and we hope you will be with us again.

"Mini 3 Day Vacation "

5
25/08/2016

We booked this hotel on a last minute idea for our family of 4 (kids 2 & 4) from August 18-21, 2016. We were planning to arrive around 11pm and I had called ahead of time to ensure our room would be held for our late arrival which wasn't a problem at all and we got right into our room once we arrived. Our room and the hotel was super clean and I really appreciated all the little extras included with the toiletries such as make up wipes and a bottle opener provided with the room. Having the buffet breakfast from 6:30-9:30am daily was such a life saver with little kids and really helped save that expense from a vacation plus we could take a piece of fruit or a muffin to go for a snack later. And it was wonderful to have a mini fridge in the room to chill our drinks before an outing. There was a coffee/tea/water station with cookies right across from the front desk on the main floor which was so nice to have. The pool is open 24 hours with pool towels set up in the pool room which I really appreciated when my 2 year old woke up much earlier than my husband and son so I had somewhere to take her to keep her occupied until the rest of the family woke up. The location of this hotel is just outside Kalispell straight down the 93 with a gas station and convenience store right next door and it was perfect!! The staff were absolutely amazing, every single person we dealt with from the front desk staff to the breakfast room staff to the housekeeping staff were so friendly, helpful and accommodating!!! The housekeeping staff even went over and above to leave our kids a note from the towel monkey that they'd created and hung in the curtains about all the "fun & adventures" that the monkey had with our kids stuff animals while we'd been away for the day...I've never seen anything like that outside a cruise ship and it was greatly appreciated!!! Our kids were thrilled!! They'd even taken the liberty to turn up our air conditioning to cool off the room for us as it had been 90/32 degrees that day and it was amazing to walk in from that heat to a nice cool room!!! We were so impressed with everything this hotel offered plus the "little extras" and the staff. We will definitely stay here again on our next trip to Kalispell!!!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
So happy to hear about your great vacation! Your review is so appreciated and on behalf of all the staff we hope we can have the privilege of having you here again in the future.

"Magic Montana"

5
25/08/2016

I booked the presidential suite and was treated as one. Great room and huge balcony/ Wonderful summer morning experience with a spectacular sunrise. The only thing I could ask for is a breakfast with less sugar products and for instance more fresh fruit, cured meats, real scrambled eggs etc.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks so much for staying with us in our Presidential Suite, that is our favorite room. Thanks for your feedback on breakfast. We do have a lot of baked good sweets, but I assure you our scrambled eggs are real.

"Perfect Family Hotel in beautiful Flathead Lake area"

5
25/08/2016

This recently remodeled hotel had everything we needed and more. The rooms are spacious with wood looking flooring. You can easily fit a roll away bed in the room. You have a nice fridge and microwave. They have pet friendly rooms with a nice area to walk your dog and bags for collecting leavings. They have washer dryer available. The free breakfast is standard buffet offerings. They have cookies in the lobby. Convenient to Flathead Lake and many restaurants and shops. As a bonus, all the staff are friendly and helpful. Housekeeping ladies were simply wonderful. Highly recommend. The pool is also quite nice; it's indoor with a hot tub.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
I like your review as it seems to cover all the basics to let others know what to expect. Thanks so much for staying with us and letting others know.

"High priced but a good hotel"

4
25/08/2016

This hotel was very good in most every category with the exception of price & location. It was too far from town which was our main focus on this trip & we felt the cost was too high for the average traveler.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We appreciate your feedback. Prices are pushed high in the summer by the huge amount of tourism for Glacier. Come visit us again during our slower seasons, they can be some of the best times of the year to visit and prices then are very reasonable.

"Awesome Service"

5
24/08/2016

In our recent stay at the Best Western we received great directions and suggestions from the front desk regarding a local Mexican restaurant and a local bar which served a very good pizza. The best directions and some information about Glacier National Park wee also helpful. The property looked brand new and was very comfortable. I would suggest this location to anyone visiting Flathead Lake or Glacier National Park! I recommend it without reservation (although you will need one!).

"Gateway to Glacier Nat'l Park"

4
24/08/2016

Our vacation trip to Glacier caused us to need to spend a night in the Kalispell area prior to entering the Park. The BW Kalispell has a nice location, situated a little south of the town, which enabled us to see a little more of the Flathead Valley area, very attractive and unlike New England. We got a great recommendation for a dinner spot, the Tamarack, which was a good choice. Even though this BW isn't directly on the way to GNP (about 7 mi south of the town) we'd recommend it when in the area.

"Friendly staff and beautiful hotel"

5
23/08/2016

We did not have a reservation and we were traveling with our dogs. Shane, the front clerk was so helpful during check in. We wanted to use our Best Western Points and he went above and beyond working with the assistant manager to make sure we did. We were at the back of the hotel but I understand with dogs that's most likely for the benefit of the other guests. We will definitely plan another trip to stay there again. Everyone was so pleasant and helpful!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are so happy that we were able to acommodate your needs. We look forward to serving you again.

"Family Reunion, July 20-24, 2016"

5
22/08/2016

My cousin and I were assigned to make family reunion arrangements. The reunion was held on July 20-24, 2016 at the Best Western Plus in Kalispell MT. I can't say enough about the quality of the service we were provided by the Best Western Plus staff. The arrangements for any reunion are always very complicated but were resolved quickly and efficiently by Best Western personnel. They were all very accommodating and patient. I would like to thank Scott Rieke, the General Manager, for his staff leadership; my SPECIAL THANKS to CJ Williamson, Front Office Manager, who answered my unending phone call questions beginning about 12 months prior to the reunion; thanks to Tia Celentano, Sales Manager for her great help with the welcome reception accommodations; and to Samantha Rieke for her continued assistance all during the reunion. Our reunion was a great success thanks to the superior customer service at the Best Western Plus. John P. Penzien

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks John, it was a pleasure working with you and we are so glad that you had such a nice reunion here with your whole family.

"Highly recommend!"

5
20/08/2016

Our room and property was very clean and well maintained. Staff was exceptional!! Very friendly and helpful and made you feel at home. Fresh cookies & coffee every afternoon. Great variety of food for breakfast every morning.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for highly recommending us. We are so glad that you chose to stay with us and hope that you will be with us again.

"Wonderful service and staff"

5
20/08/2016

We had our car break down in front of the hotel on our way home to Spokane. The staff were extremely helpful in getting us a room and helping us extend our stay as we waited for our car to be repaired. The breakfast is fantastic, the rooms and the entire building were very clean and well maintained, and everyone from the front desk to the food service to the housekeeping staff were incredibly helpful and welcoming. Despite our car difficulties, we had a wonderful experience.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Sometimes people find themselves stranded for a bit at a hotel. We are glad that you found that despite your situation, you were able to make the best of it.

"Summer Trip 2016"

5
17/08/2016

The rooms were spotless, the staff was exceptional. Any request was met with "Of course", "Certainly" or "My pleasure". Breakfast was great every morning and the kitchen staff was always smiling. Were were on Harley's and they had an area to wash the bikes with a hose, bucket and any cleaning rags you wanted. We would love to go back. Possible Harley trip again next year. We spent every night on the deck. Tables and chairs available in open or under cover. The hotel was very convenient for our day rides to Glacier Park and around Flathead Lake.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We love having our biker friends at our hotel. We try to make it as biker friendly as possible. Thanks for choosing us.

"Lovely property near Kalispell"

5
17/08/2016

This new property sits just around the corner from Flathead Lake, about 15 minutes South of Kalispell with a view across the rich farming land of the Flathead Lake Valley. The rooms and bath are average size but new and nicely appointed. The staff was pleasant and accommodating. The breakfast was served in an ample space with outdoor seating and a view of the valley. There is no restaurant on the premisses but you are not far from Kalispell or from the resorts on Flathead Lake with restaurants there. There is a hot tub, gym, and an indoor pool. I lost a camera chip in the room and was called by the host the week after I got back. They kindly returned it to me.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are glad you chose to stay with us. Thank you for your review. We hope that you will stay with us again when you are back in the area.

"2 nights at Best Western "

4
15/08/2016

Stayed for 2 nights and although was a little pricey (hotels in Kalispell in summer are very pricey!) was a great stay. Room was very comfortable. We have 3 young adult children and when we booked I asked for 1 room (2 queen beds) and a cot. They suggested it may be crowded but I assured them we'd be fine. Room was plenty big to accommodate! Clean room a few minutes out of Kalispell. Breakfast was very good in the mornings! Decent pool and friendly helpful staff!! Would definitely stay again if in the area!

Scott R, Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are so happy you were happy with your accommodations. Thank you for your review.

"quality hotel"

5
15/08/2016

Great staff, amenities and rates. Always treated very well. Welcomed with a smile and kind word. They always go out of their way to make sure I got what I need and am happy with my stay. Great group of people and wonderfully comfortable, clean rooms

"Love the whole experience!"

5
15/08/2016

This was a magical delightful hotel for my first trip to Glacier National Park. I work in HR and staff development and was so impressed with the level of teamwork and staff enjoyment at their place of work. Happy people make happy places. Thank you it was fabulous with the best pool and breakfast buffet ever! Lori from Seattle

"Family Owned and Operated"

5
14/08/2016

This past July we held a family reunion with approximately 50 guests at the Best Western Plus Hotel on the outskirts of Kalispell, MT. Scott, the owner/manager, his family and staff took great care of us and insured that we had a successful family reunion. Their excellent service started when we first contacted them for reservations. Our reception took place in their Royal Oak Room which is a fantastic venue for events. The guest rooms were spacious, clean and comfortable. The staff was able to accommodate our needs by providing the complimentary breakfast "to go" on a morning when we were leaving early for a trip to Glacier National Park. I would highly recommend staying at this hotel for either an individual stay or a group event.

"Can't wait to go back"

5
12/08/2016

Very clean, well thought out, and super attentive to the guests. Do not hesitate to ask questions they want your experience to be great. That is how I felt staying there. Oh and being a bit of a geek nerd IT addicted individual there internet is fast!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are so glad to know you had a great time here. We also look forward to your next visit.

"Clean and we'll maintained"

4
12/08/2016

We stayed at this best western while visiting glacier national park.The hotel is very nice with clean rooms and has a nice breakfast room,however I would recommend something closer to the park like in Columbia falls as it is a 45 minute drive to the park.So driving this twice a day eats up your time that could have been spentinthepark. The staff is very nice and friendly also but this hotel is better for visiting flathead lake.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks so much for taking the time to review our hotel. We are glad to have had you stay with us and hope you will visit us again someday.

"On the way to Glacier National Park"

5
10/08/2016

This was a beautiful hotel. We enjoyed every aspect of this stay.The desk straff was very friendly and helpful. It was a great location for going to Glacier National Park, The breakfast was the best of our entire vacation.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope that you will be back to visit with us again. There are so many things to do in this area. Call us if there is anything we can help you with.

"Top notch on service, cleanliness, maintenance."

5
10/08/2016

My spouse & I decided to visit Glacier National Park at the last minute so there was nothing available close to the Park. This Best Western is 45 Min from West Glacier entrance. The friendly staff gave us directions to avoid Kalispell city traffic. The breakfast service is from 6:30 to 9:30 and includes anything you could want. I mentioned to staff that the breakfast was delicious and she told me "It's because it is made with love." There is out door seating for breakfast and I saw folks sipping wine in the evenings. Laundry room was air conditioned and brightly lit--$1.75 per wash w/ change and soap machines. 24 hour coffee and tea in the lobby. 24hr pool & spa in separate but bridged building, so no pool noise. Beds were comfy with soft and firm pillows already on each bed. Mini fridge, micro and coffee pot in each room. The separate shower and toilet room was very small-just room to turn around. There is a huge convenience/gas mart next door--just walk or drive thru connecting parking lot. Lots of motorcycles parked outside in the mornings--I never heard them come in so it is quiet. I highly recommend!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Wow, thanks so much for your review. Seems like you might have a sales and marketing background as your review is so nice. We are glad to have had you stay with us and hope you will be back again sometime.

"Great stop"

5
08/08/2016

Clean, wonderful room. Our kids loved the pool. The Breakfast had many options and all of the options were delicious! Staff were friendly and accommodating. Our family of five really enjoyed our stay here on our way to Glacier National Park.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for stopping at our place. We are glad we could serve your family.

"Excellent Best Western Plus"

5
07/08/2016

As far as chain hotels go this is a wonderful one. The staff was professional, courteous and helpful. The quiet room was spacious with a clean, comfortable bed. The complimentary hot breakfast included items made on site: blueberry muffins, breads, omelets. The cookies in the foyer were a real treat too! Across the street is an 11 mile bicycle/pedestrian path along the river to Flathead Lake. I also stayed at the Homewood Suites in Kalispell. Also an excellent facility but more expensive. It includes a kitchenette with real glasses-BW has plastic cups. Homewood is closer to downtown and is located across the street from a Walmart and Costco. It is not near a bike trail or pristine Flathead Lake. BW was better value.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks so much for your honest feedback. When several hotels in an area are similar in type and prices it is the little things that make the difference. Thanks again for choosing us and we hope to have you back with us again soon.

"Disappointed"

3
07/08/2016

Poor location. No restaurant onsite. Terrible view of an old hotel from room. Need more staff at counter as we had to wait at counter for over 10 minutes as staff were not present at the counter as they were dealing with matters outside of reception. Price paid was not a good value. Clean rooms. Nice décor. Staff were friendly when around.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for taking the time to provide us with feedback. Your comments will be used in training our staff. We are sorry that you had to wait at the counter. We have added a new phone system to keep that from happening again.

"Comfortable Stay"

4
04/08/2016

We stayed two nights at this location. The hotel is located between Flathead Lake and Kalispell. It is just off the highway and easy to find, but not located near restaurants or other amenities. There is a gas station next door with a small market. The hotel has recently been updated and we found it to be clean and nicely appointed. The beds were comfortable and the rooms generous in size. The bathroom is a bit tight but having the sink outside the bath is helpful. There is a refrigerator with a freezer compartment. The indoor pool is large enough to actually long enough to swim a lap if you would like and the hot tub was large and very warm. Everything was very clean. Breakfast was quite good offering a nice varied buffet. The only complaint was the noise from the squeaky carts and the noise between floors. We didn't notice between room noise.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for your nice review. Sorry about the squeaky cart, we had a wheel bearing go bad but maintenance put new wheels on the next day. We are glad you chose to stay with us and hope to have you again soon.

"well tended hotel, very friendly staff and helpful"

4
04/08/2016

The staff went above and beyond to help my mother who is 93 yrs old and visually debilitated. Thanks to them for that. Well tended hotel, very clean, quiet and easy to get to and from to anywhere in flathead valley.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Our number one goal is customer satisfaction and the whole staff is trained to help meet the needs of our guests. We are glad we were able to help!

"Best Western near Flathead Lake in Montana"

5
04/08/2016

This hotel has clean and comfortable rooms. The breakfast buffet was delicious with a new food added to the menu daily. One day it was homemade Montana oatmeal with raisins, another day cheese blintzes with huckleberry jam, or homemade breads of different kinds. The location is near Flathead Lake, and an hour away from the West Glacier entrance of Glacier National Park. The staff was friendly as well.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We appreciate your positive review. We change our breakfast menu daily for those guests that are here for more than one day. It helps to keep things interesting. Thanks for staying with us.

"Newly remodeled "

5
03/08/2016

A newly remodeled hotel. 24 hour pool and hot tub is a unique feature. The rooms were very well done with lots of space. The beds were very comfy. Breakfast is only until 9:30 which we knew we wouldn't make. Wish it were until 10 like the other Best Westerns we have stayed at. Parking is a plenty here and it's not very far from Kalispell. Maybe a 20 minute drive. I would stay here again.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
I appreciate your review about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

"Nice motel not far out of Kalispell"

5
02/08/2016

We enjoyed our overnight here. The motel is situated not far south of Kalispell MT and also close to Flathead Lake, just of US Hwy 93. The room was large and well decorated. The bed was very comfortable, and the room was quiet. The hot breakfast was great and in a large room with lots of space to spread people out. We recommend this BW as a good place to spend one or a few nights while in this area of MT.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
I am so glad you enjoyed your stay. Thank you for choosing us, we hope to see you again.

"Newly redecorated"

5
30/07/2016

Nice, clean, newly redecorated hotel. The rooms were nice sized and clean. Breakfast was a very pleasant surprise, real eggs, waffles and many other choices. Good coffee. Nice dining area and also a workout room. Nice laundry area with easy access. A little far from town with very few shopping and restaurants near by. Very, very friendly staff at front desk and in dining area.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

"Nice hotel!"

5
28/07/2016

We stayed at a Best Western in Wyoming on the same trip it was disgusting. This hotel however is wonderful! The front Lobby is beautiful! Rooms are spacious and beds are very comfortable. Complimentary breakfast as well. Has an elevator from the lobby otherwise stairs to second and third floors. This hotel is located in between Bigfork, lakeside, and Kalispell so lots of choices.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are so glad you like our hotel. Always look for a Best Western Plus. There is a big difference between the brands. We hope you will be able to stay with us again.

"Highly redcommend this Plus Hotel !!"

5
25/07/2016

Outstanding. One of the finest and best "Plus" hotels that we have ever stayed in. Spa and pool were perfect as well as \\the attitude of all employees. CJ, the owner, was very cordial and suggested local sites and restaurants, which were perfect for my wife and I. Recommend very highly !! Go CJ !!!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for the "very highly" recommendation. It is so good to know that we are on the right track. We promise to keep it up.

"Flathead Best Western"

4
24/07/2016

Property is located out of Kalispell proper, very near Flathead Lake. The hotel has been renovated well. Our room was clean and worked for two individuals - it was smaller than other BW properties we have stayed at. Staff was friendly and professional. Breakfast was one of the best of our month-long road trip - well done!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
So glad to have had you with us. We are glad you liked our breakfast buffet. Hope to see you again soon.

"close to big Fork and Flathead Lake"

5
24/07/2016

This was a very nice hotel, located near two sites we wanted to visit and also on the way to our final destination in Spokane on the way from Glacier. Nice breakfast included. I recommend making the trip to Big Fork which is close by and I had never visited even though I had been to Kalispel many times. Big Fork is a small town with lots of shops fun for everyone.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Bigfork is one of the best things about our location(besides Flathead Lake). Such a fun spot with lots of restaurants. I'm so glad you got to enjoy it. We hope you will stay with us again when you are back in the area.

"GREAT STAY AT KALISPELL"

5
24/07/2016

Excellent stay, good people at check in and check out,excellent rooms,excellent grounds and parking well kept,rooms large and clean,excellent excellent excellent . I will stay at motel the next time I get in Kalispell,Montana. The family and friends felt it was one of the best we stayed in on our trip.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for your nice review. We are so glad you and your friends liked it. We look forward to the next time you visit.

"Beautiful hotel, high price, right-wing owners?"

4
23/07/2016

The hotel was beautiful and the room was great -- comfortable bed, great pillows, really nice breakfast with some offerings for those who want to eat healthy -- soymilk, almond milk, eggs without meat in them, fruit, etc. The pool and hot tub were clean and the perfect temperature! We never had to share it despite the fact there were plenty of other people in the hotel -- apparently, everyone must head out early to get to the National Park or the many lakes in the area. It was so peaceful and quiet! It bothered us that Fox News was playing on the tv during breakfast and we asked them to switch to neutral CNN. They would not. Instead they just turned the tv off. I like news with my breakfast but didn't want to be forced to watch far-right propaganda by Fox, especially during the election. Thought CNN would be a good compromise (I did not ask them for MSNBC!), but apparently, that was objectionable to them. We played checkers in the lobby and had to hear gospel music over the piped-in radio.. Then, we noticed Bible study met in the community room upstairs. Overall, it felt pretty religious, which made us uncomfortable since we are not religious. I would stay there again, and I would ask them to turn off Fox news every time.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are so glad that you stayed with us at our hotel. We aim to please everyone but alas, that isn't always possible. We have no objection to CNN and I often find it on in our breakfast room. We get complaints from someone no matter which station is on. We have decided that everyone agrees on a clean and comfortable hotel with great customer service, so we start there.

"Great Experience"

5
20/07/2016

Our room was amazing. The Bed was wonderful. If I could have taken it with me I would have. We did not do a very good job of planning and Lucked out that this room was available. Great service Wonderful room.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are so glad you took advantage of the owners suite. It is a wonderful mix of both the safety and amenities of a brand hotel and a vrbo rental. We think this is going to be a very popular thing. Thank you so much for staying with us and we hope you will be back soon.

"Home from home vacation"

5
20/07/2016

We had planned a last minute trip to Kalispell and were looking for somewhere to stay. We stumbled across this Best Western by chance and so glad we did. They have a 3 bedroom house at the rear of the property that you can rent and it is awesome. The house has everything that you could need and we still had full use of all the hotels facilities (pool, hot-tub, breakfast etc). Travelling as 2 families with small children it was great that they could run around and make noise and not disturb neighboring rooms in the hotel. The house faces onto a huge grassed area at the rear of the hotel so the kids also had room to run around and burn off any excess energy. Yes, the property is 10-15 minutes out of town, but no big deal when you can bring your groceries back to the house, prepare a meal or have a take-out and sit on the deck with a cold beer or glass of wine. The hotel staff were fantastic and we will definitely be back.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are so glad you took advantage of the owners suite. It is a wonderful mix of both the safety and amenities of a brand hotel and a vrbo rental. We think this is going to be a very popular thing. Thank you so much for staying with us and we hope you will be back soon.

"Great hotel but pricy"

5
16/07/2016

The hotel is newly renovated so the rooms were nice as was the rest of the hotel. The breakfast menu changes every morning which was very nice. The rooms are pricy especially since you have no view to speak of. We also stayed at at cabin down the road which was less expensive and just as nice.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

"Best Breakfast in Town"

5
16/07/2016

This hotel was very updated and nice. Beautiful property. Breakfast is included and was great, especially the oatmeal. We left some items in the room when we checked out and the hotel called us later that day to see if they could return them to us!! Would stay here again!!! In fact, this is our second time at the hotel!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
It brings me a lot of pride to hear that you are a fan of our hotel. We appreciate your business, and your trust. Don't hesitate to call us if there is anything we can help you with for your next trip.

"Great staff, and rates"

4
14/07/2016

I travel to Montana quite a bit, and I prefer to stay here. They always take good care of me. The staff is very helpful, and courteous. Big Fork, Kalispell, and Flathead are near by, plus you can't beat the view, and breakfast.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are grateful that you prefer to stay with us. Thanks for letting others know.

"CJ was wonderful"

5
13/07/2016

From the front desk staff to the breakfast, we were very impressed. CJ took the time to address our requests and was very friendly in the process. The hotel was beautiful and the location was great. This has been one of our favorite stays!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are lucky to have CJ on our team! Thanks so much for taking the time to leave a review and we hope that your travels bring you this way again.

"Great stay"

5
09/07/2016

My wife and stayed here for the first time . It was an outstanding experience across the board. The staff was fantastic,, the room was perfect and the location met our needs. The hotel was perfect home base to see the Flathead region and Glacier park. Would defintelity stay here again!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks so much for staying with us we are glad you had an outstanding experience. Glacier Park is so beautiful, we hope you will come see us again.

"Vacation stay"

5
09/07/2016

What a wonderful hotel. CJ, who worked the front desk, is charming, so helpful, and arranged our stay over the phone. The general manager was there and came out to speak to us as well. Our room was superb. Used the laundry facilities and ample machines so no waiting. Breakfast room was clean, large area, plenty of warm, hot food. Welcoming, warm cookies as we checked in and each night we stayed. A bit of a drive to Glacier, but worth it for the value and cleanliness.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for the nice review! We're so happy our facilities met all your needs. We hope to have you with us again.

"Heading North"

5
08/07/2016

We stayed at Best Western Plus during the unexpected loss of a family member. Katrina T., as well as other front desk staff, worked with us in rescheduling rooms as needed on a daily basis. Best Western Plus was very quiet even though it is close to a busy highway/shopping area. It was convenient to get back and forth to the hospital. Overall, the Inn is very clean, comfortable, and friendly. There is parking on one end, even though it is marked for compact cars, for vehicles pulling trailers and boats.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for staying with us.

"Perfect Venue for Board of Directors Retreat"

5
06/07/2016

We had approximately 20 Board and staff members stay at the hotel for an annul Board of Director's Retreat. Everything was beautiful! The rooms, the Ballroom/conference area and catering were all wonderful. The acoustics in the conference room were so great we didn't even need to use the sound system for our group. Even though they were very busy it was always quiet and nothing out of place. The swimming pool was huge and the hot tub very nice! Everything was super clean and attended to and all rooms were just updated! The full breakfast was delicious and all the food that was catered for our meetings was excellent! All the staff were very accommodating and took the time to care for our every need! They were also very flexible with multiple last minute changes! I highly recommend this venue for personal or business needs. Looking forward to the day the hotel can offer bar and food service (other than catering) since there is not a restaurant next door. The location is very convenient and easily reach downtown Kalispell, Somers or Bigfork in just a few minutes.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We had such a great time hosting your annual Director's Retreat. Thanks so much for choosing us for your business needs, we look forward to next year!

"Love this place and the people"

5
05/07/2016

I stayed here for about 21 days in total and from the first night I could see the people were really kind and loving and going out of their way to help those who live there. Their breakfast is delicious specially the Hot Montana Apple Oatmeal and the Bread Pudding!! Their Hot Tub is really nice too! One word of advice is that if you stay here, make sure to have a car to drive around to nearby restaurants, it will make life much easier. I believe the hotel are looking forward to opening their bar to serve basic food, when that happens it will be even better!! Looking forward to staying here again next year!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
I always appreciate the review of someone who stays with us for an extended time. After 21 days you get to know us well. Thanks so much, we loved having you as a guest.

"Nice but needs work"

4
05/07/2016

When we checked in the elevator was not working. I asked for a first floor unit since I am not supposed to overdo it on stairs. I was told they were booked and could not help me. The young man on the desk offered to help us with our luggage. He did help a bit. The elevator was still out three days later and I made several trips up and down the stairs loading the car to leave. Trying to get to sleep one night, there was no electricity in our room. I cannot sleep without a C-Pap machine so sleep was out of the question. They have a generator, but that is only for hall lights. The room was black. It seems for safety reasons a generator large enough to keep one lamp and outlet available in every room would be smarter. Of course the hotel cannot be held reasonable for electric outages. We stay in quite a few Best Western Hotels when we travel. I have never been in one were the tub did not have some sort of anti-slip base on the floor of the tub. For the first time in my life I slipped and fell in this tub hitting my back on the faucet. It was like an ice skating rink. Luckily I was not injured. We had to lay a towel on the bottom of the tub for the rest of our stay to keep from falling. All the renovations in the world are no good when you cut corners on safety. This could have been a beautiful hotel experience in one of the newer Best Western Hotels, but too many negative factors kept making it a nightmare.

"Great place overall"

5
04/07/2016

Excellent customer service, a lap pool where you can do real swimming, excellent Wi-Fi speed and typical bw breakfast. Rooms well appointed, but it is a bit on the small side. Very clean. The bathroom is a bit dated but it's fine. A bit out of kalispell. About 6 miles.

"One night at Best Western Plus Flathead Lake Inn"

3
03/07/2016

Good hotel, in terms of environment, location, room decoration and cleanliness, as well as friendly service at front desk. But it's a bit over-priced. Poor soundproofing resulted in noises when other guests walked or ran down the hallway.

"Very nice hotel with good service."

5
02/07/2016

This was a very nice hotel. Rooms were well appointed and maintained. Breakfast each morning was excellent. Nice bonus with cookies and coffee in the lobby. The hotel is right off Highway 93 and there isn't much in the immediate vicinity. I would definitely stay there again.

"Great Hotel. Broken elevator."

3
01/07/2016

This is a nice hotel in a great location. However, the elevator was broken during our entire stay and we were on the third floor. The staff knew of the problem many days before our arrival. We should have been notified so we could have made alternate lodging arrangements. I feel this was negligence on the part of the Best Western staff.

"Cross Country Stay"

5
30/06/2016

Nice hotel for it to be so far from everything. The family that owned the hotel were very professional. The father was the manager, and his daughter and son were working the front desk when we checked in, very nice young adults. The breakfast was good it is a little different. They prepare a couple of different dishes for breakfast everyday

"Good, not great"

4
29/06/2016

This was a good hotel room, good service. But nothing that makes it great. Fitness center awful, pool okay. interesting they change some breakfast foods each morning. Room was clean and plenty of space for a family. Again, good but not great

"Going to the Sun"

5
27/06/2016

This is a gorgeous property. We asked for a view room and we got it. The attendant was very attentative and gave us a very nice room with view of the trees. Beautiful little town has awesome lake nearby. We were on our way to Glacier National Park and stopped here the night before Going to the Sun Road. A great choice.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for making us your choice, and we are glad you thought it was a great choice!

"Scenic Lake AREA Location"

5
27/06/2016

Beautiful room with comfy beds. Extremely clean and orderly. Breakfast was excellent during our five day stay with different items each day. The Montana apple cinnamon oatmeal was the BEST? Beverages and cookies upon arrival to greet us. Family operated with staff that really cared about making our stay special. One of the best BWPlus hotels that we have stayed at and we travel thousands of miles every year? Its the wonderful people at the hotel that makes the difference.?

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you so much for your review. We are always glad to hear that we are making our guests stay special. Best compliment for us.

"Great place to stay!"

4
26/06/2016

The service was excellent, very friendly staff. Very clean. great location! I noticed a comment earlier about the elevator. The staff went out of their way to bring our luggage up to our room. Not a problem at all. Due to a lightning strike the elevator circuit blew. Not their fault. but they are accommadating their guest the best they can!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are glad you liked staying with us. We are super happy that today they got our elevator working again! We will still have the same great customer service but no stairs!

"Excellent but too pricey for the area"

5
24/06/2016

Our two queen bed room was huge and beautifully appointed. Everything looked new, especially the carpeting. The only negative was the tiny bathroom counter space. Plenty of soft towels. The breakfast area was enormous with a wall of windows facing the mountains. Great selection of hot breakfast items and the area was well maintained. The hotel is midway between Kalispell and Lakeside so we were disappointed in not having a nice place to eat without having to drive several miles in either direction. As a result, we thought the room was a little pricey for the area.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for staying with us we appreciate your review. We believe that even though demand in Kalispell pushes rates up in the summer we are the best value in the area.

"Way above average"

5
24/06/2016

I travel several times/year and have stayed at many hotels over the years. This one is the best of them for the following reasons: - My bed was significantly more comfortable. I had no trouble getting to sleep and slept like a baby after going to sleep. - AC/heater worked well and you can set the fan on continuous so you don't get woke up every time it turns on or off. - The hair dryer has a button that allows you to turn off the heater when drying yourself. - The free breakfast selection is above average and the items they have are fresh and kept stocked. There were several workers in the breakfast area who were very attentive and friendly. Tables and seating area was kept perfectly clean. Since the food was fresh and properly cooked the result was that the food was noticeably better than any other hotel I've been to that offers free breakfast. Their coffee is the best I've ever had at a hotel. - The refrigerator actually keeps stuff truly cold. This is an incredibly rare thing to find at a hotel.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
I am so thankful for your review! We really do work hard to be the best. It is so nice to get feedback to let us know we are on the right track. We hope you will stay with us again.

"Newly Remodeled, beautiful, clean, and PERFECTLY AFFORDABLE!"

5
24/06/2016

My wife and I typically are cautious about staying at some Best Western Hotels, as we wish our standard of a "great night" is everyone else's. With THIS one, we cannot stop the bragging... The hotel is newly remodeled, it is clean, the staff are professional as well as warm and friendly! This hotel gives you a 5 star feeling at a 3 star price! The location is great, easy to get to, and close to both Whitefish and Kalispell. This hotel is even great if you are wanting to visit the Glacier National Park! The drive to the park was scenic, fun, and had tons of great sights to see on the way! STAY HERE... DO YOURSELF A FAVOR!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you! We may not be a 5 star resort, but we believe that we can treat people like we are. Exceptional customer care is our philosophy.

"Great stay in Best Western PLUS Flathead"

4
22/06/2016

Though it's a little bit far from downtown Kalispell, I appreciated its serenity. And it's not difficult to get refuel and food supply besides the hotel. Furthermore, if you're interested in Flathead Lake, I would recommend that staying in Best Western PLUS Flathead.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for recommending us, we were glad to have you as our guest.

"BEST everything"

5
22/06/2016

The hotel was excellent! Not all features were working. My 80 year old grandma and two kids had to climb stairs because the elevator was out. This was the only complaint I had. The staff was great. The hotel breakfast was phenomenal as far as hotel breakfasts go. The rooms were clean and everything was in working order. The bathrooms were a little older but very clean. The bed was good.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for the nice review. Sorry about the elevator, we are not only fixing it but upgrading it also to ensure it is not out of service again.

"We recommend this excellent Hotel if you want to feel pampered and comfortable!"

5
20/06/2016

Staff are genuine,welcoming in accommodating your needs. Rooms are beautifully decorated, refurbished, very clean, crisp. Beds are very comfortable. Complimentary breakfast delicious. Highly recommended.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for the recommendation! We are glad you were comfortable at our hotel.

"Excellent Hotel"

5
20/06/2016

Our stay at the Kalispell, Montana Best Western was the best stay we've ever had. Everything was wonderful even down to all the details. They truly have thought of everything. The lemon ice water, beautiful decor inside and out was wonderful, welcoming and inviting. Loved the music played as we walked into the hotel and the breakfast was the best we've ever had. What a spread! I tasted like homemade. Our time there was unforgettable. A big thanks for everything! We will highly recommend Kalispell, Montana Best Western to others. Blessings! Tami & Ron

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Wow what a nice review. We aim to make our hotel the best we can and are thankful for the feedback that what we are doing is working.

"Great place to stay!"

5
20/06/2016

Very nice hotel with a very friendly and helpfull staff! The price was a little higher than I'd normally spend but wanted to be with family and decided to stay there. Our experience was positive and I'd recommend this hotel to a friend.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for the recommendation. We are glad you stayed with us.

"Great place to stay"

5
19/06/2016

Our large family rented several rooms to attend a wedding a few miles from this beautiful hotel. Every employee was thoughtful and friendly. The rooms inviting, the pool and hot tub lots of fun, and the breakfast great.

"2 day stopover"

5
19/06/2016

Hotel was really clean. breakfast ,eggs sausage and gravy was excellent.. Partial power loss due to a storm but was not their fault. Elevator didn't work but they helped carry bags to the room . Staff really friendly and helpful. Warm cookies a big plus. 7 miles from major eating establishments.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for telling TripAdvisor about us! We are glad you were with us.

"Glacier motorcycle trip"

5
19/06/2016

The staff was exceptionally focused on customer service and making sure we had a great experience. Very helpful with suggestions for dining and directions. CJ, Skyler, Caleb and Samantha were all welcoming and knowledgeable, which is very nice since there are too many hotel staff that could care less whether you are there or not. Offered motorcycle parking under covered portico without having to ask. Close and easy to get to Kalispell and Flathead/Bigfork area with a 45 minute very pleasant drive to Apgar Village. Great rooms, comfortable beds and pillows and outstanding homemade breakfast buffet included. Kudos to the chef. Different menu items each day. Very impressive with fresh fruit, waffles, egg dishes, crepes, make your own combo yogurt, meats. Would definitely return to this hotel if opportunity arises

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are so glad we could accommodate your motorcycle group. Thanks for the review and we hope to have you back again some day.

"A breath of fresh air!"

5
18/06/2016

We are on a two week road trip and this was our favorite place so far. The rooms were immaculate and all of the staff was friendly, helpful and courteous. My son enjoyed the pool. The free breakfast was delicious and varied. Even the laundry room was clean and in good working order. The only con was a broken elevator. Apparently from a lightning strike the week before. What can you do? The elevator was being fixed the day we left. But the staff was so accommodating, carrying our heavy luggage up and down the stairs for us. We let them know we really appreciated them going the extra mile. We would stay here again in a heartbeat.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for being understanding with the elevator issue! We are so glad you stayed with us and hope that your travels bring you back to us someday.

"Professional, pleasant staff, clean, visually attractive"

5
17/06/2016

New renovated, attractive hotel. It was clean. The staff was professional and pleasant, but the elevator wasn't working so we had to carry luggage to the 3rd floor. In all fairness they offered to have someone help us and we choose to take care of it ourselves. As an older couple I wish we hadn't. Lightening had struck and caused the elevator to stop working, which shouldn't effect your stay, hopefully. Breakfast was free and good. The closest place to eat dinner was 8 or 9 miles away. I would recommend staying in this hotel.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We appreciate your review. Thank you for the recommendation. We hope your travels bring you back to Kalispell again some day!

"2night stay"

5
15/06/2016

Great place. Beautiful room. Very clean. Great bed. Nice flatscreen. Breakfast better than most. Great staff all around. Nice pool with showers. 7 miles from kalispell city center. 5 miles to lake and tamarack inn for dinner. Convenient for glacier.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are glad that your travels brought you through our hotel. Thanks for the review and we hope to have you with us again.

"Worst Western is more like it!"

1
13/06/2016

DO NOT stay here is you want peace and quiet. The front desk staff either doesn't know the lay out of their hotel very well or just plain lazy to tell you where exactly is the room located after you tell then you do not want a room near any exit, stairs, elevators. She also seemed very uncertain but did not do anything to confirm information. Stay elsewhere! Trust me, I travel a lot as you can see from my reviews!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
I am very surprised to see your review. We work hard to accommodate guests in every way. Sometimes when guests check in late on a full night we have no options for changing your reservation. I would like to find out more about your stay. If you could contact me I would be happy to find out more about your experience and promise to do my best to bring this to a satisfactory conclusion.

"Great place to relax"

5
10/06/2016

The entire facility was outstanding and the service was great. It was the perfect place to relax, jump over the Flathead Lake and make visits to Glacier National Park. Just a few minutes drive to great dining in Kalispell.

"VACATION 2016"

5
09/06/2016

This was our first trip to Montana and we were not sure what to expect from hotels there. This hotel exceeded our expectations. It was super clean, the staff was extremely helpful and courteous, and the accommodations were wonderful. We would definitely recommend and would surely stay there again.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for the recommendation. Our whole staff's goal is to exceed our guests expectations. Thanks for the feedback, it sure lets us know we are on the right track.

"Wonderful"

5
06/06/2016

Very comfortable hotel recently remodeled. Pool and hot tub. Breakfast exceptional. One employee even makes homemade bread for breakfast. The housekeeping staff and front desk personnel are all outstanding.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are so glad you found us and enjoyed your stay. Thank you for leaving your review for others to read!

"near perfect room layout, kind people, good free breakfast!"

5
04/06/2016

Last stop on a solo road trip through Montana and completely satisfied with the kind reception, comfortable bed, near perfect room arrangement, free breakfast, information about local attractions and places to eat... just a great place to stay!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for staying with us!

"vipsusie"

5
03/06/2016

I was very pleased at the disabile friendlness of this motel. They were very friendly and made me aware of services that I thought I could not use and there could - pool areas. They have roll in showers. They made it easy for my sister who is diet challenged too.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for staying at our hotel. It was a pleasure getting to know you, and learning new ways to look at the services. Thanks also for leaving a nice review.

"Spring Trip"

5
03/06/2016

This is a great place to stay for Flathead Lake and Glacier National Park. The staff was very nice, the breakfast was great and it gives you quick access to the great places in Kalispell. We used it for home base for 2 days of exploring Glacier National Park. If you are a lake person this is the place.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are glad we could be a good home base for you on your vacation. Thank you for your business!

"More like Worst Western to me!"

1
31/05/2016

The front staff is definitely dishonest and not accommodating. She gave me the worst room possible first by saying its close to the stairs then when I told her I do t want anything g close to the stairs then she changed and said, well it's not that close to the staircase. Then there are kids running around up and down the stairs with no parental supervision. Of course, the staff didn't do anything g about it either. If you want some place quiet, clean, don't stay here. It's also over priced! I was only there for a total of 6 hours.

"a great place to stay"

5
27/05/2016

Two friends and I stayed here while visiting Kalispell and Glacier Park. We all were very satisfied and happy with our stay at Best Western Plus at Flathead Lake Inn and Suites. We appreciated the friendliness of all the hotel staff people - and good breakfast, too!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for the review. The staff loves feedback that our guests are very satisfied. It makes it worth the little "extra" they put in to make your stay the best.

"Five star treatment!"

5
26/05/2016

We are sharing our little gem in Kalispell. This hotel was recently renovated and now each room has a fridge and micro! We love the big pool and hot tub -- immaculately clean! You get a fantastic breakfast which changes daily! Can't say enough about friendly, accommodating staff. Sure, it's a mile out of town but well worth the drive. Owner is around and we always feel welcome, safe and appreciated. BEST place in Kalispell for 5 star treatment! No kidding!

Scott R, Owner at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you so much for sharing! We are so glad that you keep coming back when you come to Kalispell. That sure says a lot.

"Nice place to stay"

5
22/05/2016

Very clean, big, comfortable and nicely decorated rooms. A short ways out of town, but worth the extra few miles. Good breakfast and cookies in the evening. It has a fitness center and lots of parking.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for your review and mentioning the "worth" of being just a few miles out of town. We find that our guests prefer our location and the quieter setting. We hope you stay with us again soon.

"high quality place to stay"

5
19/05/2016

Staff was very friendly and helpful. The room was clean and very comfortable. I had a question about using the control on the flat screen TV. I called the front desk and explained my problem and they came to my room on the 3rd. floor in minutes and solved the problem.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
I'm so glad that we were able to take care of the questions you had about the remote control. Thank you for staying with us. We look forward to having you again.

"good nigh stay"

5
18/05/2016

Stopped here for a night on our way to Glacier National Park. Hotel is beautiful, lodge type appearance, very clean and inviting. Staff was exceptionally helpful in telling us where to go to eat, buy supplies etc. Quiet a night despite a party in the main conference room Breakfast was very nice with large selection of hot and cold offerings. Beds comfortable.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for the review. We appreciate you letting others know to stay with us while in the area!

"Dog Friendly- Great Room!"

5
17/05/2016

What a great find! Room especially pet friendly and clean! I don't know how old the facility is, but it's defiantly in new condition. A friend recommended this spot- and it was just perfect. The breakfast was especially nice- better than most - and the hostess were engaging and friendly- we'd stay here again in a heartbeat!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are so glad you found us. Thank you for your review and we hope to have you with us again.

"Great place to stay!"

5
15/05/2016

Very up-to-date rooms with fridge, coffee maker, microwave, iron, etc. Very clean, and very helpful staff!! Appetizing breakfast in a beautiful room with outdoor deck and beautiful views. Our visit was wonderful and we would definitely stay again!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are glad you stayed at our hotel. Thank you for the review.

"a night in Kalispell"

5
12/05/2016

We really enjoyed our stay in Kalispell and I wish we could have stayed another night. The hotel was exteriorly attractive and our room was clean, the king bed was very comfortable and we used the refrigerator which was in good working order. The shower was great but we did notice the water temperature fluctuated between hot and cold and required quick adjustments. Hotel staff, notably the front desk clerk on the day we checked out was very considerate and offered a "to go" breakfast when she learned I missed the breakfast bar. Would recommend this hotel and we would stay here again.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We appreciate you staying at our hotel and are thankful for the nice review.

"Lori's review"

3
09/05/2016

Love the hotel but not being by the dog suite and getting jolted out of a deep sleep at 1:30 and 3:30 in the morning by barking dogs. I felt when I told the front desk person there should have been some sort of compensation for lose of sleep. When I called the front dest at 3:30 in the morning to complain about the dogs his only solution was to change rooms. I felt if I did that I would be so awake I would be up for the day. Luckily the dogs did not bark again until she took them out at 7:30 in the morning. I do like dogs just not barking in the middle of the night. I will return to this hotel because I like it so much. I just will be carful on the room I get.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are so glad you choose our hotel when you are in Kalispell. We have a strict pet policy that states that pets may not be left unattended in the rooms. I am sorry that the guests we had next to you were not following our policies and caused a bad night sleep for you. I want you to know that this is not typical and most guests are respectful of others. We will always do our best to make your experience the best.

"Best place ever!"

5
09/05/2016

My boyfriend and I stayed here for the Spartan race weekend, which happened to also be his birthday weekend as well. They allowed for us to check in a little late, since our flight got us in by midnight. Their breakfast has a variety of everything. And they allowed for us to stay two hours after check out. This is a yearly tradition and we will be coming back to stay here every time. Love this place!!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are so glad that you make us your home away from home when you are in town for the Spartan race. Thanks so much, we look forward to next year.

"Great Access to Flathead Lake"

5
09/05/2016

Though on Business, i think this is a great hotel that is at the gateway to Flathead Lake, outside of Kalispell about 10 miles or so south, they have done a remodel for the lobby, rooms and bar. The staff has always gone the extra in making sure I have what I need.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for staying with us and for the nice review.

"Traveling on Business stayed one night"

5
01/05/2016

Very nice hotel - clean and new. Staff was friendly and helpful. Breakfast was very good. Plenty of parking. Beds are super comfortable and they actually have good pillows not like most other hotels. Would definitely stay there again.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks so much for staying with us on your business trip. We are glad you were comfortable and hope to have you with us again.

"Decent place to stay"

3
26/04/2016

Still under construction, but everything seemed to function well. Only drawback is you have to drive a little to find food. This has good access to Hwy 93, and the bypass is just up the road. Everything appeared clean.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for your review. We hope to have you back.

"Great value for a pleasant stay in Kalispell"

5
25/04/2016

A nice clean hotel close to Bigfork and Kalispell at a reasonable rate. Excellent breakfast with lots of high protein choices, with delicious homemade bread pudding and oatmeal. Comfy new beds and nice new decor. The hot tub was clean and spacious, and though I didn't use it, the lap pool looked inviting. Excellent staff took care of me as I was on crutches

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
So glad we could help you. We are trying to put the hospitality back into hotels. We look forward to the next time you are here. Hopefully you will be healed up and won't be on crutches.

"Great Pet Friendly Hotel"

4
21/04/2016

This is the first time we have traveled with our dog (Newfie) and he is a fairly big breed as well. We were a wary on arrival, but this was listed as a pet friendly hotel, and sure enough, we were all greeted at the front desk, including our dog. They had 5 designated pet friendly rooms, and a large grassed area out the back of the hotel for pets to be let off leash. We visited this hotel two years prior and it was OK, but they are doing extensive upgrades, and the rooms are really good know and the breakfast area is very good as well. So thanks again, for a great stay form myself and my happy dog.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are so glad you liked our renovations. We are dog lovers too and are happy to have been able to accommodate you and your dog. Thanks for staying with us again.

"Wonderful Stay, Will definately go back!"

5
15/04/2016

I have nothing negative to say about this place. The visit was wonderful. The rooms are brand new. Ours huge room had a fireplace and Jacuzzi tub plus nice sitting area, fridge, microwave and a king bed for $106 a night. (awards member rate) The breakfast was very good. Sunday is chefs choice and Monday biscuits and gravy. And fresh baked cookies after 3 PM. The staff was the nicest I have ever encountered at a hotel. Even Kathi our room attendant was so friendly. She is about to celebrate her 5th anniversary. A limited restaurant and bar is coming, but it is close to many good restaurants. I will definitely stay there again and again...

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Wow thanks a bunch! Good feedback is great to hear as it just encourages us to be even better. See you soon.

"Spring Break Stay"

5
14/04/2016

My daughters and I stay here for part of Spring Break to visit family and friends. The staff is so welcoming and treats you like a friend. Even during the renovation they make your stay comfortable! They let us use the breakfast room for dinner which with 3 kids was much needed! I can't wait till the renovations are finished. I will definitely be staying here every time I go to Kalispell!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for making us your go to place in Kalispell!

"Always great experience at Best Western Plus Flathead Lake Inn and Suites, Kalispell"

5
13/04/2016

We live in Canada, British Columbia. While traveling to Vancouver Island, we prefer to drive the 95 trough the USA. Best Western has been our choice exclusively for past several years both in Canada and the USA. Best Western PLUS Flathead Lake Inn and Suites, Kalispell, Montana has been our number one choice. They have done some very impressive renovations recently and the rooms and the Inn are very nice. The people working there take this Inn above the average. The service is professional, helpful and very friendly. We know that we'll be coming back next time. Best Regards Milan and Veronica Chalupnik

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for your kind words - we look forward to your next visit.

"Location"

3
12/04/2016

A good hotel although some renovations taking place...might have led to the hot then cold water pressure during our stay. It wasn't too bad overall. Service, cleanliness, and breakfast were good although expect to see lots of reminders of Christianity all over the place (e.g. music playing in the lobby, guests, meetings). Its not pushed in your face, but certainly noticeable. I was happy with the value but not with how far it is from Kalispell and that there are no restaurants/stores nearby. You need a car. It is closer to the lake and Big Fork though.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are very glad you chose to stay with us. We are excited that our renovations will be done very soon. We hope you will choose us again when you are in the area.

"One of the best hotels we've ever visited!!"

5
11/04/2016

We picked this hotel for our weeklong spring break trip to Kalispell. Not having ever visited Montana before, we did a fair amount of research on hotels and saw how highly this place was rated. There are so many things about this place that we liked that we are sure we will definitely return. Above all else, the staff was outstanding. Scott - the GM - was a great guy. He gave us tips on where to see wildlife, things to do/see in the area, and anything else we needed. Housekeeping staff were always pleasant and willing to offer suggestions on restaurants and things to see/do in town. We traveled with two adults and two kids (17 and 5) and had adjoining rooms. Our rooms were always well-stocked and clean. When we had leftovers from eating out, we were offered paper plates and silverware to reheat in the microwaves located in our rooms. The breakfast bar was probably THE BEST we've ever visited. The menu changed every single day and there were quite a few items prepared from their breakfast kitchen (not a bunch of packaged, processed garbage). How many places offer cheese blinzes with huckleberry jam as a hot breakfast entree?? Those were amazing!! The eggs were always fresh (not cold or runny). We also had cheese-covered omelets, several kinds of breakfast potatoes, sausage, homemade apple oatmeal (that was incredible!) and several options of homemade pastries (cinnamon rolls, muffins, banana bread). The women who ran the breakfast were hardworking and in constant motion. Yet they always paused to smile or ask if we needed anything. They shook our hands, got to know us by name and really went above and beyond. As a vacationer, these are the kinds of people you HOPE to run into on vacation because they make everything flawless. These were real people who lived in the area and really cared about making your stay as wonderful as possible. The pool - wow! Not only was it opened 24 hours (which is wonderful when you have kids that need to burn energy before bed), but it was a long, nice-sized pool. The area was very clean and well-stocked with towels. The chlorine wasn't overwhelming at all. My 5 year old insisted on swimming every single night we were there. When we first booked, we hesitated a bit because the hotel was south of Kalispell. In the end, we determined the location was actually PREFERABLE to staying in the City. We had direct access in all directions - north to Kalispell/Whitefish, east to Big Fork, south to Lakeside. We were also located near all kinds of wildlife that materialized every evening. We weren't far from anything and we didn't have to deal with City traffic (plus we really liked the green area around the hotel). Oh, and the in room wifi was the fastest we've ever encountered in a hotel. It set the bar the pretty high for any other place we may visit. This is probably one of the longest reviews I have ever written but I spent the entire week thinking how much this place really deserved a good review. I was impressed by all of the information on the website and blog about local events/restaurants, etc. What's more, the guestbook in each room had recommendations on restaurants based on their own personal experiences. It was the most informative and entertaining guest book I've ever looked through. And those places were spot on! Yup, exactly what we were looking for. The accommodations were more than ample; they were comfortable, clean, safe (VERY important to us), and just perfect for our family. The staff deserved every tip we left them. And Scott - let's just say he's the perfect example of how a good leader matters in a place like this. He was everywhere. Helping with check in, helping the housecleaners, taking care of the guests in every possible way. We will definitely go out of our way to come back to his hotel!!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you! Your review is much appreciated. We have set our goals to be the best hotel and my team works hard, sometimes without much feedback. I really appreciate the thought you put into your words and I'm going to print this out for each of our employees to encourage them. Thanks for choosing us and giving us the opportunity to make your family vacation better.

"Two Night Stay"

5
09/04/2016

Without a doubt, this Best Western Plus is one of the best stops we have made. Both the employees and facility far exceeded our expectations. The breakfast presentation is nothing short of fantastic. Although there is a major renovation in progress, each employee worked around this and ensured we were completely satisfied to no end! Well done! If ever in the Flathead area again, this will be our Hotel of choice.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for your compliments. We are glad you stayed with us. We would like to have you back sometime in summer so you can enjoy all the great things to do.

"Excellent Stay"

5
09/04/2016

Everything here was fantastic. Great location to head to either parts of the lake and experience the different restaurants and what not. Staff was very nice and even had good suggestions on where to eat. Look forward to my next stay there.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are glad you enjoyed our location. We look forward to your next stay.

"Very Restful stay"

5
08/04/2016

Hotel is in the middle of renovations, so all available rooms were like new. Nice quiet atmosphere since it is located several miles outside of Kalispell. I have stayed in other hotels in the area but think this will be my choice from now on.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
This is very encouraging. We want to be the choice place to stay and look forward to having you again.

"Nice hotel"

5
06/04/2016

Great hotel! Restoration is coming along nice. Good breakfast with a great view of the mountains. clean up-to-date rooms, and very friendly staff. Location is nice. I will most likely stay here again. Not too far from town but away from busy places for relaxing.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for your feedback. We always like to hear that people like our location. We think it is a great thing to be close enough to things without the headaches of being crammed in town. We hope you will choose us again.

"Nice Lodging"

5
28/03/2016

Clean rooms, nice lobby, large hot tub and pool open 24 hours. Well stocked continental breakfast with lots of variety, and a clean eating area. Cookies served in the evenings in the lobby. Staff was pleasant and efficient. Our stay was comfortable and relaxing. Would definitely stay again.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for the review! Comfortable and relaxing is what we want to hear. We hope to have you as our guest again.

"great stay"

5
28/03/2016

The staff was very friendly and helpful, the rooms were clean, comfortable and everything worked as it should. It made for a very relaxing stay. I would recommend this hotel to my friends and co workers

"Customer is first"

5
18/03/2016

The location is just outside of Kalispell right on the main road, which leads to downtown and the newest shopping area which includes Costco, TJ MAXX, Ross, many others, next door is a little store and gas station if you need anything. The staff in the hotel is very helpful. We asked if they had a dvd player for the room and they said yes, and immediately set it up in the room for us. The pool area is wonderful, I swam laps, then enjoyed time in the Jacuzzi. They have a place to shower off and dressing rooms in the area. It is well laid out. Our room had 2 beds, table 2 chairs (comfortable which they are not always. A refrigerator, microwave. Coffee was available all day long in the lobby along with cool lemon water. Breakfast was excellent (love the biscuits!) Fresh breads made every morning. Wonderful dining room with view of the mountains out the view windows located on the second floor. Great start to your busy day. My mom was with me and has a walker they had a medical stool that could be put in the bath tub and were always willing to help when they saw her. Thank you for a wonderful stay.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are so glad to have had you in our hotel to serve. We look forward to the next time you are here!

"Nice Stay"

4
14/03/2016

The room was very clean and the beds extremely comfortable. The breakfast was hot and continually stocked by very friendly staff. The front desk employees were also professional and friendly. The only semi negative comment is that the room was very small to include the bathroom.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks so much for staying with us, we appreciate you leaving a review for others to read.

"Excellent Weekend"

5
21/02/2016

Took a drive to the Flathead for sight seeing and Valentines dinner. Flathead Lake Inn met all our expectations for a get away weekend. Located out of town of Kalispell for a peaceful access. The view from the breakfast area was breath taking to start your morning. Good section of breakfast items. Thank you

"Excellent"

5
17/02/2016

very friendly and clean. Staff great. Breakfast great. Rooms clean and well maintained. Front desk very knowledgeable. Location close to Flathead Lake and other places to go to. Outside very clean and neat. Great landscaping. Plenty of parking.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for leaving a review! We are glad you were here.

"A very relaxing stay"

5
16/02/2016

We have stayed at the Best Western Flathead Lake many times and have never been disappointed. The place is like a home away from home. Excellent staff and clean comfortable rooms. The breakfast offered is tasty and there are different options to choose from. Although the hotel is a little outside of the town of Kalispell the setting is beautiful. Looking forward to our next visit.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks so much for staying with us again! We are excited to get our rooms update for your next stay!

"great place"

5
15/02/2016

This franchise is operated by a super friendly and competent group. It is in the process of being remodeled. They were working on the third floor while we were there but it was no bother. We were on the second floor which they will do next. It was just fine so I guess it will even better.The breakfast room is on the second floor with a great view out over the valley toward the mountains. We have stayed several times before as we have property in the area which is not winterized but have been coming up during the winter as we are making some improvements.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for the compliments! It is going to be amazing when we are done.

"BW"

4
09/02/2016

Even though under construction, room was comfortable, staff friendly and safety was a high priority. Enjoyed the night and would recommend this BW to anyone on vacay, traveling through or just wants a good nights sleep!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Our whole goal is to improve and make our hotel even more comfortable for you. We look forward to your next stay, and can't wait to to hear your review after the remodel.

"Food delivery "

4
27/01/2016

It's a Best Western - you get what you expect. The best thing about staying here is the food delivery from local restaurants. If you check in and you are tired as I was, but hungry- local business will deliver to your hotel for a $5. You find all info at the hotel front desk - priceless.

"Great service and hotel"

5
17/01/2016

They are always helpful and prepared. They always smile. the rooms are clean and comfortable and everything always works. front desk to housekeeping are great. I would 100% recommend this hotel. Breakfast is hot and with lots of options too.

"Enjoyable"

5
16/01/2016

Friendly, helpful staff. Quality tea & coffee offered at front desk....Love the cookies :) Clean cozy room Very comfy bed with lots of pillows Well stocked kitchenette Lovely breakfast ~ would like to see more fresh fruit

"Our family found this to be an outstanding hotel for the value."

5
06/01/2016

We were particularly pleased with the variety and quality of the complimentary breakfast, which included delicious, hot, homemade sweet rolls. The staff from the manager to the room service lady were always pleasant and helpful. We found the ballroom to be the perfect place for the wedding reception our family attended.

"Best Hotel in the Flathead!"

5
04/01/2016

We stay here for Christmas every year and this hotel is awesome! Hotel is always clean and well maintained and staff is very friendly too! This hotel has the largest swimming pool of any hotel we have stayed in. The breakfast is very good too. Good quiet location close to Kalispell and Bigfork and Flathead Lake. A remodel has been started on this hotel and we can't wait to see the finished results this summer. Would recommend this hotel to anyone!

"Wonderful Stay"

4
04/01/2016

My family and I had a wonderful stay at the Best Western Plus in Kalispell. The staff was very friendly and the amenities were perfect for a family environment. We highly recommend this hotel for families!

"Great hotel, but..."

4
20/12/2015

Stayed mid-week and a snow storm but very nice staff and warm welcome. Empty lobby - not a stick of furniture - but pleasantly decorated for Christmas. Room very nice and given so few people staying there didn't expect but pleased to have a large King room including a couch. But having to walk more than half way down the hall only to be placed across from the noisiest ice machine on earth was inexplicable. Not only could it be heard in the room but it could be heard over the room heating unit. If there are so few people why make them not only walk to the farthest rooms or put people in the noisiest part of the hallway? Otherwise a wonderful hotel but avoid 318, 319 and 320 if you want to sleep.

"Not bad. Not great."

3
19/12/2015

The hotel lobby was very nice and check in was relatively smooth. After lugging our luggage to the 3rd floor and to the opposite end of the building and our key cards wouldn't work. Bad start. Had to return to the front desk and repeat that process. The room was nice and appeared clean. Very good AC. Quiet and cooled the room quickly. The bathroom was tiny. Had to carefully coordinate closing the bathroom door and maneuvering on/over the toilet. Might stay there again but might try also try an alternative too.

"10 day stay without a hitch"

5
27/11/2015

Spent ten days here at the start of August and it went without a Hitch. I knew it was going to be alright at check-in when the front counter person actually read our checkin request and acted on it, which she was rewarded with a silver piece for it. If your hotel is actually reading their notes they care, and that is important. In the ten days we where there the room was kept spotless and we never had to ask for anything twice. The breakfast had, Gasp, Variety! it was not the same thing day after day but actually changed. Also, and this was really nice, the breakfast is served on the second floor in a room that looks out over the valley to the swan range. Nothing gets the blood pumping like eating your breakfast in front of those sort of views. There are even outdoor tables for your use. The laundry is also on the second floor and we found it very reasonable to keep our stuff clean. their is no way to pack enough for a trip that was as long as ours so Laundry facilities are a huge bonus. No, location. when you are looking at this hotel online you might hesitate because it is outside of town, well don't. This is one of the most centrally located hotels in the area. Where it sits is a junction that allows you to get to the Bigfork area in minutes by simply going west. South to Polson, lakeside, and even Missoula, and north into Kalispell itself. If you wish to visit glacier park simply go west then turn north at the first highway and its a simple drive that takes you around the Kalispell congestion. Across the street is some retention ponds and a walking trail that goes into Somers if you want to take a stroll. the ponds teem with Waterfowl and are fun to bird watch at. Finally the parking lot is attached to a Gas station/convenience store which makes getting supplies and fuel for a day out and about a snap. finally my wife loved looking at the livestock out the window, she got up every morning to see if the cows were out there or not.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
When you stay with us for 10 days you really get to know us. I am thankful for your review and how nice it is. You sound like a professional writer. We hope you will come back to the area again!

"Traveling through Montana"

5
22/11/2015

We stayed here for 3 nights, and glad we did, there is so much to see. The hotel was excellent, clean rooms and friendly staff. We used this place as a hub to tour the area. So close to the mountains and lakes. And the downtown is a nice place to shop and eat. Recommend.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for the recommendation! We hope to have you againi soon.

"Unexpected Surprise"

5
14/11/2015

I didn't have high expectations for this hotel, but the property, location and most of all the staff were excellent! This is a Best Western, so I wasn't expecting a 5 star hotel, but this hotel is a solid 3 star (which I think is its classification), however the staff rival many 5 star hotels I've stayed at. They were attentive, proactive and very pleasant! The location right on the lake can't be beat (too bad the train-line and highway are right behind the hotel, but I didn't hear any noise when I was in my room). A 5-7 minute walk from the hotel is Starbucks and some bars on the main street. The hotel was a typical Best Western, same furniture, sheets, etc.. The room was very clean, and I liked the Keurig (I would have rather have had more medium roast coffee, instead of the French Roast, which I though was a bit to strong). Had dinner at the hotel, which was a disappointment. I ordered the local grilled trout, and got some extremely large breaded fish, no flavor, and I doubt very much it was local. The wine list was great, and inexpensive, so that was a plus! For breakfast, I had the eggs benedict, which was good. I didn't want toast or potatoes so I had to pay extra to have those two items replaced with grilled tomatoes (this should have been a straight exchange, not an upcharge). Overall, I only stayed one night, not sure I'd want to stay at any Best Western for more than a night, but this was a great location, clean hotel, and exceptional staff! I would certainly stay here again if I was in the area.

"Fantabulous!"

5
14/11/2015

We were on a quilting retreat. Stayed for 3 nights. Entire facility was very clean, beds were comfy cozy, all the staff were very friendly and accommodating. The banquet room was already set up for us to do our quilting. Breakfast was exceptional...lots of options and special requests were taken and served.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for your review and we hope to have you back again soon!

"Great Hotel with awesome staff"

5
13/11/2015

Spent 3 great nights here. Hotel was very clean and all the staff were very friendly and helpful. They treated you like they really did care that all your needs were met. The breakfast were great. Much more than your typical continental breakfast. Different menu daily and special request were served.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for your review and for spending 3 nights with us!

"Quilters Retreat"

5
09/11/2015

Everything about my stay was fantastic. Our room was way more than we expected. The service was bar none. Breakfast was a huge surprise compared to other hotels. They were so accommodating. We also rented banquet room for or quilting retreat and the had it set up and ready for us. Friendly and very willing to help in any way.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We were so glad to have your group here, and glad you liked our hotel. We look forward to many more quilting retreats held here.

"Very Nice Hotel"

5
09/11/2015

This is one of the Best Best Western properties I stay at. The staff is always very friendly. The facility is always very clean. This place has some of the BEST beds. Made is hard to get up and out in the AM. This is where I will stay every time I come to Kalispell.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are glad you get a good night sleep here. It is after all, what people come here for. Thanks for your review.

"Great Place"

5
09/11/2015

This will be one of the better hotels for you to stay in. Quiet, and a clean comfortable room and wonderful Breakfast Staff were very helpful with respect to the area. Great place to come back to after exploring the area.

"It doesn't get better than this!"

5
03/11/2015

We recently stayed here for 1 night. Staff were friendly, efficient, & accommodating. Newer hotel that is well maintained. About 10 minutes out of kalispel. The room was of average size, was very clean & had modern furniture. The bed was super comfortable & the pillows & linens were high quality. Smaller bathroom with a sink on the outside. Large screen flat TV. Desk & chair, lounging chair. Free high speed internet. The free breakfast was one of the best we have had. Large variety. The day we were there the hot items were...sausages, diced potatoes, egg omelet, sausage/egg muffin, homemade oatmeal & waffles. Cold items included...hard boiled eggs, breads, cereals, muffins, fresh fruit, yogurt, banana bread, pastries. Although we didn't use it there was an exercise room, pool, hot tub, office centre. Across the street is a gas station that makes pizza & other meals/snacks. We will definately stay here again & would recommend it to our family & friends.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for staying with us and thanks for your review. We look forward to having you stay with us again!

"Excellent stay"

5
31/10/2015

I must say this hotel has the the most welcoming staff and their service has by far exceeded our expectations. We were travelling with our infant and had more requests than the typical traveler, but the staff were always willing to make it happen. Everyone we met - front desk team, housekeeping, breakfast attendant, everyone were smiling and courteous. The room was spacious, well-designed and spotlessly clean. Breakfast was ample, lots of variety. The hotel is well located, few mins drive to Somers, Lakeside or Bigfork. There is a C-Mart and gas station just next door. Pool and hot-tub are open 24 hours. We will definitely come back. Special thanks to Josh at the front desk for giving us late check-out and suggesting us a more scenic route to take on our way back to Alberta, Canada.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are so glad you found us and look forward to the next time you are here!

"Best hotel and the best customer service"

5
30/10/2015

This was hands down the best and most friendly hotel we have ever stayed at. Will be staying there any chance we get. The food was exceptional with a changing menu each day. The staff was accommodating, caring and generally very kind. Really can't say enough great things about this hotel.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
It is our pleasure to serve our guests. We are thankful for the nice "shout out" We look forward to the next time you are in the area.

"Great Place to stay"

5
29/10/2015

Stayed for 3 nights while visiting #riends in the area! All staff I interacted with were exceptionally friendly, the room was clean and so comfortable. Their hot breakfast is superb, and a joy to wake up to! Would go out of my way to stay here if I am in the area again! Great job folks, and thank you! Aloe Marrero

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you so much we were happy to have you here and hope to have you back again soon!

"Great stay, clean room, great location"

5
29/10/2015

The hotel was spotless throughout, staff friendly, the breakfast was prepared well, excellent eggs and potatoes! Great location right off the highway near the tip of Flathead lake, short drive due east to Bigfork, of due north to Kalispell and Glacier. Gas station next door to fuel up and get munchies.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks for staying with us we hope to serve you again!

"Exceeded Expectations"

5
26/10/2015

I recently stayed at this hotel for 8 nights and would highly recommend it to anyone looking for lodging in the Kalispell/Flathead Valley area. Rooms are spacious and clean. Staff very friendly. Breakfast each morning was better than what you would find at a restaurant. Will stay here again without hesitation.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
So glad to know we exceeded your expectations! With all the hotel choices these days we know we have to provide the service that will bring you back again or we won't stay in business. Thanks so much for staying with us and we look forward to having you at our hotel again!

"Amazing"

5
25/10/2015

I thought I was at a bed and breakfast. Beautiful hotel. Great staff and amenities. I had the upgradeday room with a tall order. Post bed and fireplace. It felt like home. Even the breakfastbuffet was better than most. Way above my expectations

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
The goal at our hotel really is to put the heart back into hospitality. As our guest you stay at our place and we want you to feel like family.

"Best Stay EVER!"

5
23/10/2015

We attended a weekend conference for 13 couples. Their catering was delicious! More than just friendly service from the front desk, to the room service, to the dining staff. Beautiful view, location and clean, nice smelling rooms. Thank U

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are glad to have hosted your conference and so happy to hear our impact made it your "best stay ever" . Thanks for your review

"Well Done"

5
20/10/2015

Due to my plane's schedule, I got there two hours before check-in time. They found a room ready for me and checked me in. The room was well appointed and had all they said it would. The hotel is located away from the cities and a 10 to 15 minute drive is required to get to any of the business areas around the hotel. However, the drive is through one of the best looking commutes I've ever seen. Simply gorgeous area. The room was all I expected and enjoyed my stay.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
When you think that in most cities it can take 10 minutes just to get a few blocks, 10 minutes in glacier country can get you a long way! Thanks for staying with us.

"WWME"

5
19/10/2015

The owner and staff provided excellent customer service. They ensured that we all were comfortable. Rooms were clean and ready for our arrival and the conference room was well kept. They had provided a portable sound system and projector for our needs. Overall great experience!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We love to provide a great place to have conferences and meetings. We are so glad to have served your group. We sure hope that you will be back with us again every year!

"Friendly staff, fine breakfast, no surprises."

4
18/10/2015

This Best Western is located about 6 miles south of the town of Kalispell, Montana. It is right on the junction that will let you drive around Flathead lake in either direction. If you need a hotel that is right in town, this one could present a problem. But if you want a nice hotel with many amenities within a short drive this will work well. Very helpful and friendly staff as well. Recommended.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for your review we hope to have you again soon.

"very clean and new"

5
18/10/2015

The Inn was very nicely furnished and update. Very clean, good breakfast. The only downside was the cable provider which seemed to have too many ads. For the money, this hotel has excellent accommodations and one of the nicest I have stayed at.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thanks so much for staying with us and thank you for your review.

"Blown away by kindness"

5
15/10/2015

Nice, extremely well kept, one of the cleanest hotels I have ever stayed inn. The staff was helpful, and friendly. My room was quiet and comfortable, I would definitely recommend this hotel. Close to Flathead lake, Glacier.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Although we are not the Ritz, our philosophy is we can still treat our guest like they are at the Ritz. In an area with guests being able to choose where to stay, we know we need to be above our competition to be successful. Thank you for choosing us!

"Best Breakfast in Montana (or anywhere else for that matter)"

5
15/10/2015

The BW Flathead Lake Inn is a great value with great staff. It's very, very clean with comfortable, spacious rooms. I find the location at the north end of Flathead Lake ideal for being able to go any direction, Big Fork, Whitefish, Glacier NP or Polson. But the most amazing part is the breakfast. The food and beverage manager, Vicki Lockman, makes sure there is not only the widest variety of freshly made hot and cold items which vary daily, the food is downright excellent. The homemade apple-cinnamon oatmeal is to die for. The specialty breads, muffins and cinnamon rolls are all baked onsite and many are from scratch recipes. I've traveled for business and pleasure extensively for 30 years and never encountered such an excellent offering like this let alone in beautiful Montana!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Wow, thanks for all the breakfast kudos! I will pass this on to Vicki and I know it will make her day. She works hard to make our breakfast special.

"Excellent stay."

5
15/10/2015

As always our stay at this hotel was most enjoyable. The staff are very friendly and helpful. The room was clean and comfortable. We enjoyed the variety of breakfast items available. We stayed for 3 nights and left feeling very rested and relaxed. Looking forward to staying again soon.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you so much for choosing to stay with us, we look forward to your next visit.

"Hospitality, period!"

5
13/10/2015

I made the reservation long distance but at the recommendation of a friend. My friend was on the mark. I would stay @ The Best Western Inns/Suites, Flathead, again and again, and I hope I do return. The breakfast buffet was a feast, the staff was courteous, and the sunrise from the breakfast room stunning and memorable. Kudos to Belinda, Christine and Tanya for front desk assistance above and beyond.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are glad your friend recommended us! The only way we can make it as a business is on the word of the guests who have stayed with us. This keeps us on our toes and makes others reading give us a try. Thanks for the review and we look forward to your next stay.

"Comfortable, quiet and clean"

5
12/10/2015

Had a great stay at this hotel for 5 nights and found it clean, comfortable and quiet. Also appreciated the full breakfast in the morning that was different every day. Was family friendly and no smell of smoke. Would definitely go back!

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Clean, quiet and comfortable - that is what we aim to provide. Thanks for staying with us!

"Very Comfortable Hotel Well Situated."

4
08/10/2015

The hotel is located on HWY 93 very close to Flathead Lake. Bigfork is about 10 miles and well worth visiting. The rooms are on the large side and the beds are very comfortable. Close to a lot of restaurants.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are glad we fit your traveling needs. Thank you for the review!

"Excellent Hotel"

5
07/10/2015

The hotel has a beautiful lobby and guest rooms. It feels like being at home. The front desk staff was very helpful in recommending restaurants in the area. The exercise room and pool area are very well maintained. Definitely recommend this place and would stay here again if we are in the area.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
Thank you for the recommendation! We do hope you are back again.

"BEST WESTERN FLATHEAD LAKE"

5
06/10/2015

The Best Western Flathead is vastly improved from our stay there a few years ago. The hotel has been upgraded with newly furnished rooms, very comfy beds, a superb hot breakfast and Montana Traders coffee around the clock. Add in a staff who know the entire area and convenient access to Glacier National Park, Flathead Lake, surrounding small but charming towns like Big Fork, etc. and you have what my wife and I would highly recommend as the best hotel we've found in the Kalispell area in some twenty plus visits to the area. Kudos to a caring staff at the BWF!

"Great Comfort Great Quality"

5
05/10/2015

Flathead Lake Inn and Suites is clean, comfortable, and serves a great breakfast. Pool and hot tub are clean and well-maintained. Staff is courteous and helpful. The location is very convenient. You can travel into Kalispell, go on to Big Fork, or down to Poulson. On your way to Missoula or Glacier Park, this place provides a great night's rest.

Scott R, General Manager at BEST WESTERN PLUS Flathead Lake Inn and Suites, responded to this review
We are glad you enjoyed our hotel! Thanks for the review.

"Vacation "

4
30/09/2015

Found this place through trip advisor and so far so good. Just got checked. Front desk staff was great. Easy to get a room since we didn't have a reservation. Room is clean and well maintained. The place is very quiet is nice after a long day of driving.