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Beautiful hotel in an absolutely stunning location! It was an incredible value for everything that was included. The staff was friendly and welcoming, and the rooms were spotless. I really appreciated the flexible housekeeping options, all at no extra charge. The indoor pool and large hot tub were fantastic after a day of exploring. Breakfast was delicious, with the main dishes changing throughout the week, which is a nice touch if you're staying for several days. One of my favorite perks was the free espresso coffee machine, available all day instead of only during breakfast. I would definitely stay here again and highly recommend it!
We are eager to welcome you back to the Best Western Plus in Kalispell again! Thank you for your great review of all our services and amenities. We are delighted you were our guest.
Cute hotel with a nice atmosphere, but the breakfast was terrible. Low-quality food and a very poor selection. Everything else about the stay was fine, but the breakfast really dragged the experience down.
Thank you for your positive review of our atmosphere and comfort. We apologize that our breakfast was not to your liking, and we are happy to recommend restaurants in the area that serve delicious breakfasts.
Stayed at the Best Western Plus Kalispell/Glacier Park West Hotel & Suites for a few days while visiting the area and overall had a really good stay. Hotel was clean, staff was friendly and the check in girl was very helpfull with local food recomendations. Room was bigger then I expected and the bed was super comfortable after long days driving around. Everything felt clean and taken care of. WiFi worked fine and parking was easy every night. Breakfast in the morning was actualy pretty decent. Coffee was hot, waffles were good and there was enough stuff to choose from. Also liked that the hotel felt quiet even with alot of people staying there. Location was good too, close to stores and not far from Glacier area. Only thing I noticed was the elevator was kinda slow sometimes but nothing major honestly. Would definitly stay here again next time in Kalispell.
Erica, we are delighted you enjoyed a wonderful experience at our hotel in Kalispell. Clean, spacious rooms, a delicious breakfast service, and a friendly, courteous staff are the priorities of our management team. We are pleased you will return to be our guest again when you visit the area.
Hotel itself is clean and well maintained. But the staff is what makes this one of the best Best Western's I've stayed at in 20+ years of business travel! From being so polite and gracious in providing extra bedding to staff friendliness. This stay was also memorable in the reaction and handling of a very important and expensive piece of electronics I stupidly left behind! Not only did they call me within 3 hours of me leaving, MEGAN called me several times to update me on how they were getting it shipped to my office. She went WAY above and beyond to secure sign-ins for shipping and working with her team to ensure the safe return. She even dropped it off at FedEx at what I suppose were her after hours time. Kudos to this management team! You have a great set of people! I'll be back for my monthly stays here from now on
Josiah, we are relieved to know your left-behind property arrived with you so quickly. Meagan is very efficient at providing tracking numbers to our guests, so they can ensure they are home when the delivery is made. As with you, we were happy to ensure it was sent to your office and not to the residence listed on your reservation. We look forward to seeing you again when you are staying at the Best Western Plus Kalispell/Glacier Park West.
As is true for all Best Western properties, we always enjoy our accommodations. This Best Western is very convenient to stay when visiting Glacier National Park. Sarah at Reception and the Manager were amazing in getting an item we left in the room shipped to us.
Our team at the Best Western Plus Kalispell/Glacier Park West is delighted you chose to stay with us before you visited the Continent's Crown. It was our pleasure to locate your left-behind item and make sure it made its way back to you promptly. Thank you for your positive review!
I was in town with some friends for a music festival in Whitefish and this was perfect as a place to stay. The room was a little small for the price but overall the hotel is very nice. The staff is friendly and the hotel is quiet and easy to get to. There's a lot of restaurant and tourist options nearby. We were able to easily get to Whitefish, Glacier National Park, and other places very easily.
Caitlin, We are glad you enjoyed your recent stay at the Best Western Plus Kalispell/Glacier Park West. The mountains are lovely this time of year, and traveling to scenic destinations is a breeze from our conveniently located base. Thank you for your excellent rating.
Service was good. Room had a small kitchen with dishwasher, but no utensils, plates, nothing but a small crappy coffeemaker. With complementary breakfast the coffee came from a machine, not fresh. All plates were styrofoam & plastic utensils. It just seem inferior and cheap. All the other, gym pool, overall cleanliness was great. Mattress was uncomfortable but flat screen tv and channels were great and big.
Helen, thank you for your review. After recent health concerns, we are happy to utilize disposable products at breakfast. Please note that we have kitchenware available for guests in our kitchen suites and will be glad to deliver it to the room. We're delighted that you enjoyed the large TV and extensive channel selection.
We loved this hotel and wish we had stayed the entire time here rather than Glacier Lodge. It was clean, breakfast was good, and the staff was fantastic. It was not far at all from the park. Donna, at the front desk, as excellent. She answered any questions I had and even came to our room to check out our fireplace when it would work. She had the magic touch and started right up. I highly recommend this hotel!
Hbrumley70, We are glad you enjoyed the amazing service and comfort at the Best Western Plus Kalispell/Glacier Park West. We also think Donna has a special touch with operating the fireplace. We are delighted you will recommend our hotel to friends and family. Thank you again for the wonderful comments.
AC did not work in the room, even after Maintenace came by. Gym had some faulty equipment, I tried the elliptical but it was unsafe. Their stationary bike was decent but wouldn't connect to the wifi. Spotty wifi in the hotel rooms.
Thank you for your feedback, Tracy. We apologize for the updates needed for our exercise room. We are looking forward to purchasing new equipment and appreciate your review on what to install first. We hope you will return to enjoy another stay with us soon.
We stayed on a Sunday night after a day in Glacier. I'm reviewing room 211. It's directly across from the breakfast area. I was worried about noise, we were not disturbed. Room was clean and comfortable. Front desk was welcoming. I can't remember the last time we utilized a hotel pool/hot tub. This area was spotless. No one was around so we enjoyed a hot tub soak. Perfect temperature.
Greeneye630, We are glad you enjoyed a fabulous visit to the park. Thank you for your great review of your peaceful stay at the Best Western Plus Kalispell/Glacier Park West. Our staff is glad you liked the cleanliness of the pool room and a refreshing soak in the hot tub. We are delighted you will recommend our place to others.
It seemed like it was a newer motel. The room was fine but it was large but only had a desk chair to sit. There was plenty room for a comfortable chair or small couch. The staff was very friendly and helpful. The breakfast was was okay but have had better. I didn't like the location. The bathroom was okay.
Thank you for your review, Charlotte867. We have other rooms with different furnishings available. Perhaps one of them will better suit your needs. Our friendly staff is happy to help with room selection. Please allow us to host another perfect stay for you.
We stayed at the Best Western plus in Kalispell, Montana near Glacier National Park at the end of September.Our room was clean and even though it's a pretty basic room it was fine and best of all they allow dogs and they don't charge a pet fee. The hotel isn't far from the park or downtown Kalispell where the restaurants are. The hotel does serve a free breakfast in the morning.The weather was perfect in the low 70's but it got a little chilly at night. I will definitely stay here again.
Thank you, WhereintheusisMikey, for sharing a positive review of our hotel in Kalispell. We are thrilled to welcome pets and hope you will return to enjoy another wonderful experience visiting the Flathead Valley again.
The front staff, where very helpful with my allergy sensitivities! and moved myself and my husband onto the 3 floor away from the bottom, split floors that are facing parking. My new room was more to my comfort level, that included a very nice view.
Thank you, Trek59513856489, For staying at the Best Western Plus Kalispell/Glacier Park West and sharing your experience with fellow travelers. We are always happy to accommodate special requests when possible and are delighted you were more comfortable with the room.
Had a wonderful stay and the staff was great. Bed was comfy and the room was clean and quiet. Hats off to Sarah and Walter, who were extremely nice and fun to talk to. They were very helpful with any question about the area and other request that I had.
Thank you, Jamsy2020, for submitting a wonderful review of the Best Western Plus Kalispell/Glacier Park West. We are happy you enjoyed a lovely stay and the helpful services from Sarah and Walter. We look forward to sharing our hospitality with you again.
It is a great place to stay as a base for visiting Flathead Lake and Glacier National Park. The room was clean and spacious (I had a king). It is also Convenient to the airport. There is no problem getting food delivery at this property. There is a recycling business next door but I did not notice any noise.
Z1698BHdaniellem, Our team at the Best Western Plus Kalispell/Glacier Park West is delighted to have been your choice for lodging in the Flathead Valley. We are glad you enjoyed a pleasant and peaceful experience. We hope you will return to visit again soon.
Beds and breakfast were good. Location to the Park good about 30 min. Issue we had was the room was too dark. Staff had no extra floor lamp. The juice and hot chocolate from the machine were watered down for our liking. Megan did her best. We'd stay again but bring a couple of flashlights. The price was greater than the value received.
Dlarryg, We apologize for the poor lighting in the room. We will try to keep additional light sources available for guests who need them. We hope you will join us again for another great stay. Thank you for singling out MNegan's service.
The staff is outstanding!! I was greeted warmly and quickly. The lady at the front desk, (I wish I could remember her name), was very knowledgeable about the history of the facility and was enthusiastic in telling me about it. Very cool experience!!
Thank you, V13ZMryanh, for sharing an excellent rating and review for the Best Western Plus Kalispell/Glacier Park West. Our staff is happy to share their knowledge of the area and local history. We are grateful you chose to visit us and look forward to seeing you again.
We really enjoyed our stay here. It was a great home base for our visit to Glacier National Park. The facility was very nice, comfortable and quiet. The staff friendly and helpful. They gave us good recommendations for great places to eat. Really good options in Kalispell.
Beckyd983, We are delighted the Best Western Plus Kalispell/Glacier Park West was convenient for your travel plans!~ Thank you for your wonderful review of our clean, comfortable rooms and pleasant staff. We hope you will visit us again soon.
A little noisy at night and not the cleanest I have stayed in. However, the staff were great and the breakfast was great! I may look for another hotel next time I am in town. It was the closest to my sisters house but not the best choices of places to stay. I feel for the price I expected a lot better!
Patty, We are sorry you did not fully enjoy your stay at our Kalispell hotel. We want another opportunity to make you happy with our cleanliness and have a more peaceful experience.
Had a great stay at this location! The rooms were quiet, beds were very comfortable, and the breakfast bar in the morning was great. Short drive to the West Glacier entrance to the park, which was convenient. Megan at the front desk was very helpful and provided wonderful customer service!
We are delighted you enjoyed our peaceful location, Cruiser257678. Our team is glad you enjoyed their wonderful customer service, and Megan will be pleased that she was particularly helpful. We hope you will visit us again soon. Best Western Plus Kalispell/Glacier Park West
Wonderful staff and comfortable bedding. We had delicious delivered from Famous Daves. Very quiet location. Clean and attractive. Didn't have breakfast. Did use the recommended taxi service for and early flight. Has a snack and meal shop. Offers hot breakfast.
Susant949, Thank you for sharing an excellent rating for the Best Western Plus Kalispell/Glacier Park West. We are glad the delivery service brought you Famous Dave's a delicious meal. We hope you will return to stay with us again soon.
After traveling from France and before meeting kids and grandkids for hikes, this hotel was an easy and comfortable place to sleep off some jet lag and energize for traipsing over trails in Glacier NP. Nice breakfast. Quiet accommodations. Good shower.
468patrice, Thank you for the positive review! We are glad the Best Western Plus Kalispell/Glacier Park West provided a restful stay while you prepared for your visit to The Jewel of the Continent. We are eager to be your choice when you are on other adventures.
Nice hotel with generously sized guest room (standard king) and close to downtown Kalispell. Comfortable bed but pillows were a touch small. Excellent breakfast that was included in the price with an extremely pleasant and friendly host. Front desk staff were very helpful and professional. My only drawback was the location. Although close to downtown, it is in an industrial area right next to a steel and recycling facility. If possible, ask for an east facing room as the facility is extremely unsightly and noisy (starting early in the morning). It's unfortunate as the hotel is almost perfect in every other regard.
Deanh619, Thank you for the great review of our hotel's amenities and breakfast service. The recycling facility near the hotel has grown over the years, as has the need for the service it provides. We hope you will return to enjoy the wonderful views of the area beyond the property of our location.
It was conveniently located. The amenities were great. The breakfast was exceptionak as was the coffee machine. The staff were friendly, sweet & easy. The room was clean & roomy. I will definitely stay there again.
Thank you, Seaside60899368149. We are thrilled you will return to stay with us at the Best Western Plus Kalispell/Glacier Park West again. Thank you for your wonderful review of our service and accommodations. The entire team will be delighted to read your remarks, and we appreciate you sharing them with other visitors to the Flathead Valley.
Weather was in negative degrees. The hotel was kind to have availability for my husband & our pooches in this time of need. Our stay for 2 nights was greatly appreciated. Staff was pleasant & accommodating from check in to check out. Will recommend staying there again in near future. Thank you again so much
Lisaka2566, Thank you for the kind review. We know travel in the winter can be stressful at times, and we were delighted you decided to shelter with us at the Best Western Plus Kalispell/Glacier Park West. We hope you will join us again when the valley is more welcoming come Spring.
Our hockey team stayed here for a tournament at Woodlands Ice Arena. It was 5 minutes from the area and so convenient to all that we needed. It was a quiet hotel just off the highway on the way to Glacier. They had a variety of rooms that worked for our whole team. The staff was smart enough to group our team all on the first floor. The staff was gracious and accommodating, allowing us the use of the breakfast area to hold a pizza dinner for the team and their families. The beds were comfortable and we appreciated our king suite with a door separating us from the living area. With the pull out bed fully extended, it was a little tight around the desk area, but the room had all the amenities needed to stay for a long weekend with a family to go exploring the area. If you were to stay a week, I would suggest the king suite with the fireplace. Much more room to move around. Great all around hotel!
We have had a lot of experience in housing teams during the seasons, Wende! We are delighted your family and others enjoyed staying with us at the Best Western Plus Kalispell/Glacier Park West. Hosting your evening get-together for team and fan unity was a pleasure. Whether the team travels in a bus or parents are the transportation, we have a large parking area to accommodate everyone. Please think of us for your lodging needs again and thank you for your wonderful review!
This is a great hotel for team travel. The breakfast had plenty of options, the staff was friendly and accommodating, the rooms were clean and the pool/hot tub was a blast for the kids! We will definitely stay here again next time.
810mtaylor, We are happy to host teams from other areas of the state. Thank you for sharing a positive review with other sports enthusiasts who follow their teams during the school year. We are eager to host your school again. We appreciate your dedication to your students.
This is a very pretty hotel. To bad it is right next to a recycling center. The hotel staff was very nice. Our room was a good size and very clean. Kind of odd our room was on the lower level, like a garden apartment. The morning breakfast was good and offered different options each day. Hotel is a reasonable drive to Glacier National Park each morning. We would stay here again.
Thank you for the great review, RGCG. We are thrilled you enjoyed a pleasant experience and are glad you will return. We appreciate the work they do at the recycling centers. They provide a much-needed service to our community.
Very friendly person at check-in. Room was clean and beds were comfortable. We had a room with a kitchenette. Didn't do any cooking, but there was no cookware or utensils so unsure if that needed to be requested or not. Breakfast was the typical fare, and area was kept neat and clean.
RitaP626, We are glad you enjoyed a comfortable and peaceful night's rest at our hotel in Kalispell. We are delighted to provide any kitchenware you may need if requested. We hope you will enjoy another visit to our hotel when you return to the beautiful Flathead Valley.
Took a quick weekend trip. Hotel check-in was easy, staff were friendly and had everything we needed. Rooms and hotel were very clean, pool and hot tub were well maintained. Only disappointment was the location next to a recycling depot, this was not an issue with noise but not a great view. Breakfast is heavy on carbs but it was well stocked.
Journey15871257529, We are thrilled you enjoyed our service and accommodations at the Best Western in Kalispell. I am sorry you did not enjoy the immediate view of the recycling center, and I hope the Lovely view of the Rocky Mountains made up for it. We hope you will enjoy another weekend visit soon.
Hello, we got a suite with a fire place. It had 2 tv's and was very roomy for the 4 of us. The breakfast was not as nice as Marriott or Hilton properties and the neighborhood is not as nice as others in the area. But the property is nice. Would stay again if I needed to be in Evergreen. If you want a more resort like experience this is not your spot
TahoeLOC, We would love to host another visit for you in the future. We are glad you enjoyed one of our comfortable, spacious suites. Our team is eager to know what menu items other hotels offer so we can enhance our breakfast service.
Wonderful stay. Couldn't have been more pleased. The room was clean and well kept. The staff was professional and courteous. I would recommend this establishment to family and friends. If we return, we will make reservations at this motel.
Jtmeyers2023, We are delighted you will share your experience at the Best Western Plus Kalispell/Glacier Park West Hotel & Suites with family and friends. It was a pleasure to welcome you to our hotel, and we look forward to being your choice for lodging again.
Hotel exceeded expectations and was one of the best hotels we stayed in during a two week vacation in Glacier NP and the Canadian Rockies. A great value compared to other hotels in this area and the Canadian Rockies. A highlight in an otherwise forgettable hotel experience in East Glacier and the Canadian Rockies.
Thank you, TomdG460AQ, for your wonderful review of the Best Western Plus Kalispell/Glacier Park West Hotel & Suites. We are thrilled you took the time to visit the beautiful scenery of the Rocky Mountains and the Flathead Valley. We hope you will visit us again for another fantastic stay.
They have an excellent breakfast, which saves you time when you have plans for the day. The rooms are clean and very spacious with a TV in the bedroom and one in a nice sitting area with a couch separated from the bedroom. Stayed for 3 nights, to visit the National Glacier Park. The drive was not too far away, the park is Beautiful! The highlight of the hotel was a friendly dog named "Grizzly" who showed up every morning outside the hotel for breakfast. The staff are all extremely nice and were very helpful with information on things to do near the area. They also had dog bone treats so you could feed the friendly dog, which made our day each morning! Would for sure book this hotel again. Thank you to all the staff for a great stay.
Sadiebarks, We are happy you enjoyed a wonderful experience at the Best Western Plus Kalispell/Glacier Park West Hotel & Suites. We are glad you got to meet Grizzly. He is a neighborhood pup who enjoyed welcoming visitors to the area ( and getting pets and treats from them). Knowing our team has delivered guests the best service and accommodations possible is always great. We hope you will join us again when you return to the Flathead Valley.
BEST 4 NIGHTS!!! Can't thank everyone at this hotel enough. Beginning with calling after reserving just to ask questoins, to our check-in, to asking advice, to stepping into the cleanest room ever, to well kept up breakfast items, to room cleaning every single day, to quiet nights....I think you get the idea. We would definitely stay here again. The ease of getting over to Glacier Natl Park was easy. and the recommendation to eat at Cislo's was so good we ate there 3 times.
2retireEaze, We are delighted you enjoyed everything about your experience at the Best Western Plus Kalispell/Glacier Park West Hotel & Suites. We are grateful for your kind comments about the accommodations and service. We are happy to let the folks at Cislos know you were pleased with our team's recommendation. We hope you will return to visit us and the 'Crown of the Continent' again!
BW is really money worthwhile to stay. Room is very clean and good space. The hotel is quiet. And the Breakfast is good in quality, fresh bacon and fruits. The staff is dedicated, well trained. The waitress is very friendly.
It was a pleasure to welcome you to the Best Western Plus Kalispell/Glacier Park West Hotel & Suites, Buelltonodyssey. Providing an awesome experience for our guests is our top priority. When you return to Montana, we hope you will enjoy many more great stays at our lovely hotel.
The hostess and food selections were top notch, hot food was hot, coffee selections were above and beyond. Room was kept clean, spacious, quiet. Very well done for a busy room, hours were also very flexible. Only issue was noise level from guest in room above, guest was not excessively noisy but was able to hear them very clearly even just walking in the room.
I made the following comments on Google: I have long planned to fly to Seattle and drive to Glacier NP, hiking along the way in early September. However, the wild fire in WA caused road closures and extremely unhealthy air quality for outdoor activities. I was forced to cancel the entire trip for safety and health reasons 2 weeks before the trip starts. I was able to cancel most of my reservations. Some of them, including a BW property, even waived the penalties, in considerations of this unfortunate and unforeseeable situation. This is the only hotel that refused my request. I will take the same trip next year. This will not be my choice of hotel although I am a loyal BW member with platinum status. The owner responded on Google: "We are sorry the current conditions with weather and wildfires are preventing you from making such a wonderful trip. Our staff is happy to help you contact the travel company you made your reservation with to confirm any cancellations. We can not cancel a pre-paid reservation ourselves but will help in any way possible to obtain a refund from the third-party site. Feel free to let us know if you need any more help." However, this seems a lip service and nothing happened, in spite of many phone calls to hotel and BW customer services. A ticket generated by BW customer services to have hotel call me. No one contacted me at all. So, disappointed.
Chongmin. You had two bookings. The second reservation you made with points was easy to reverse, and we were happy to make sure those reward points were put back into your account. Our partner site offers a deep discount on an uncancelable reservation, and we are glad it is available to visitors. However, it is not subject to cancelation for any reason, and we hope future travelers will consider that when purchasing their stay.
We stayed here on an overnight to be close to Glacier NP. You are about 30 minutes outside of the park which isn't bad; a pretty easy drive the rest of the way. The hotel is in great shape inside and out, clean, and comfortable, and safe. Check in for us was quick and easy. The free breakfast had great options.
Thank you for your excellent rating, Safari32780139358. We are glad you enjoyed the service and comfortable accommodations at the Best Western Plus Kalispell/Glacier Park West Hotel & Suites. We hope your visit to the "Crown of the Continent" Was all it could have been. Please join us again on your next visit to Montana and the Flathead Valley!
The staff at this hotel is exceptional. Probably the best I have ever encountered. The hotel is pet friendly and stay free. They do a great job of assisting requests. The pet area was nice and easy to get to from room.
We are delighted you enjoyed the friendly demeanor of our staff, Erin. Thank you for the review you shared for our Best Western Plus Kalispell/Glacier Park West. We are glad to provide a great place for pets and their parents to enjoy, and we look forward to seeing you again soon.
I fractured my back & the staff here was more than willing to find ways to make me as comfortable as possible. They moved me to a handicap room & let me overstay checkout when our flight got delayed so that I could stay laying down as long as possible. They also allowed our daughter's family to park their RV in the back of the lot so she could be close & help me. They were absolutely wonderful!!
Nelsoncrew2023, Thank you for sharing your experience of our service at the Best Western Plus Kalispell/Glacier Park West Hotel & Suites. Our team was happy to accommodate your special circumstances. We hope you will return to enjoy another great stay with us again!
We loved our stay at BW Kalispell. The price was nice, the rooms satisfying, but the staff really tipped the scale. When you're tired from traveling, being greeted with kindness means everything. Thx!
Thank you, NanONeal, for a wonderful review! We are pleased to provide respite during the road trips to Glacier national park. Our pool is open 24 hours, and our breakfast is filling. We are glad you enjoyed visiting the Best Western Plus Kalispell/Glacier Park West Hotel & Suites. We hope you will send friends from Pennsylvania to visit us!
The hotel was just down the road from Glacier National Park. It was very easy to go back and forth to the park. The staff was friendly and helped us out when our flight was cancelled and we needed to stay an extra night. They even went out of their way to give us water or drinks. They also gave us an uber car to contact directly. Super helpful.
We were delighted we could extend your stay for another day at the Best Western Plus Kalispell/Glacier Park West Hotel & Suites, Pennyloafersandp2023. We know travel can sometimes be interrupted, and we are glad our team made the delay easier for you. We hope you will join us again when you return to the beautiful Crown of the Continent.
We had a wonderful night stay at this Best Western hotel. It was clean, the beds were comfortable, the bathroom had all the amenities we needed and had a great shower. Imagine my surprise when I booked this hotel online and the original price for a king room on the night we stayed was over $300, however when I checked the government rate it dropped to $99 (before tax). Thank you so much to this Best Western and the owner for honoring our military like this. What a pleasure it was to stay in your hotel.
Terresignsvcs, We appreciate your military service. Thank you for sharing your experience at the Best Western Plus Kalispell/Glacier Park West Hotel & Suites. Our team is dedicated to providing the best care for our guests, and we hope to share our hospitality with you again soon.
The hotel was great. Room were clean and big. Bathrooms were also very clean and spacious. The lady's in the front desk were excellent, very professional but also super nice and willing to help and recommend places when requested.
Thank you, Carloszea2013, for an excellent rating and review. We are happy to know our friendly, knowledgeable staff was able to guide you to favorite places other visitors enjoy in town. Our Best Western Plus Kalispell/Glacier Park West Hotel & Suites team hopes to host another great stay when you are in the Flathead Valley again.
We stayed here for 6 nights. The staff were very friendly and helpful. The room was clean and we had no issues with it other than the lighting. They could use more light in the rooms. I have back issues and usually can't sleep well unless I'm in my own bed so I was concerned about the comfort of the beds but they were very comfortable! The location was perfect! Close to everything we needed. The inside of the lobby was beautiful and the outside was very pretty and clean. They have a gym, hot tub and pool inside which was never crowded.
KarenS3536, We are glad you had a wonderful stay at the Best Western Plus Kalispell/Glacier Park West Hotel & Suites. We are happy you enjoyed our hotel's comfortable beds and clean spaces. The 24-hour pool and hot tub access accommodates our guests' schedules, and we are delighted you enjoyed this pleasant amenity. We hope you will return to stay with us again when you revisit the Flathead Valley.
This hotel was very clean and quiet!! The rooms were clean, spacious and beds were super comfy!! Lots of amenities including pool and hot tub. Great price and will definitely be staying here again!! Great for longer stays!! The staff were all very friendly and knowledgeable!!
Brockjet3, We are delighted you enjoyed all the amenities we offer at the Best Western Plus in Kalispell. In addition, we are pleased to help our visitors navigate the Flathead Valley with restaurant suggestions and directions to places of interest to experience in Montana. We hope you will join us again soon for another comfortable stay.
Stayed for 2 nights mid October, in a king room. The first room we checked into smelled of cigarette smoke and they immediately re roomed us. Friendly service, pool, hot tub, breakfast included (Make your own waffle station!) good location, 5-10 minutes from shopping.
Victoria W, We apologize for the need to move you to a more comfortable space. Thank you for posting the positive review and great rating for the service and accommodations we provide our guests. We hope you will return to enjoy another visit with our friendly team and have another relaxing experience.
Clean, inviting hotel. Breakfast offers many varieties and clean. Room was clean, only downfall was bed was very uncomfortable. Swimming pool area was nice. Location is off the main area next to a recycling but was still quite.
Thank you for taking the time to rate and review your recent visit to the best western Plus in Kalispell, FarAway47320180366. We are glad you enjoyed the overall experience and will access the mattress in the room you occupied for replacement. It would be a pleasure to host another great stay for you in the future, and we hope you will return to visit soon.
The staff was wonderful, the room was very clean, and the pool was nice. We (especially the kids) enjoyed the breakfast in the morning. They were very pet friendly - nice dog walk area on the side of the building. Would definitely stay here again.
Thank you, Mandy, for sharing a wonderful review with us. We are delighted the kids enjoyed the breakfast buffet. We hope they liked making their waffles. It would be lovely to welcome you and your sweet family to the Best Western Plus of Kalispell again for another visit. We hope you will return to visit again soon.
Great time travelling through Glacier National Park, Whitefish, surrounding area! Sightseeing, golf, shopping, restaurants, all interesting, fresh and new! September has been a great time of year to explore places not seen in many years. Restricting the number of tourists on the Road to the Sun (during peak travel times) is an excellent idea!
Janeandstu2022, We are glad you returned to the beautiful Flathead Valley! Thank you for a wonderful review of the Best Western Plus in Kalispell. We are delighted you could access so many glorious sites from our location. September is a fantastic time to visit Glacier National Park. We hope you will return to stay with us again in the future.
Premium rate of $260. Worn out bed, clogged sink, no maid service and no ice maker. This isn't a good place to stay for the rate. The positive comment would be a good staff that seems to be well trained.
Stevehackler58, Our goal is to make our visitors as comfortable as possible. We apologize for those issues you encountered in the room you were provided. Our maintenance team will address those problems you mentioned, and we hope you will return to have the kind of experience you deserve to enjoy. Thank you for your feedback and comments that help us work to improve the value we offer our guests.
We've stayed at BW hotels for years and this was by far our worst experience. We booked online and were unaware of a roofing job at the hotel until we arrived with our 2 kids. I absolutely understand the necessity BUT we weren't happy to have zero warning or discount offered. Our room also spelled horrendous - like cleaning products used to cover up another foul smell. We thought about asking to change rooms but didn't want to deal with the added headache of already traveling with two young kids. I'm giving an extra star ONLY because the front desk hosts were kind and helpful with anything we asked. Bottom line is it's nice to just show up at a decent hotel and sleep in a room that you booked without needing to ask to move.
Alex, Please accept our apologies for your recent experience at our hotel. We are grateful that you understand the need to maintain our property. The roofing contractor had an unexpected opening that we took advantage of to expedite the work. Scheduling repairs is never an easy thing to do. I am sorry you did not inform us about your discomfort with the chemical odors in your room. We are eager to provide our guests with a comfortable space and would be happy to move you to a better room. Please allow us another opportunity to deliver on our promise to be of better service in the future.
My husband and I stopped here on our way to Glacier. From the moment I walked in I was treated well. The desk clerk, Megan, was very nice and helpful. As soon as we checked in, we went out to buy bear spray for our hikes in the morning. We could not find any anywhere in town. As we walked through the lobby upon our return, we asked Megan if she knew where we could find some. She did not, but said a guest donated some when they checked out. She searched for awhile, but was unable to locate it. A couple hours later, she called our room and said she found it. We were very thankful that she took the time to find it and call us. Also we were very impressed with the cleanliness of the entire property. From the exterior to the interior, everything was spotless. Someone even took an extraordinary amount of time to tend the beautiful flowers in the landscape. I would highly recommend this hotel.
Thank you for a glowing review,Lauriewobbe. We are delighted you were pleased with Megan's service. Many guests will "donate" the bear spray they can not take with them when flying home after a great stay hiking and exploring Glacier National Park. We are happy to share with other guests and hope it is not needed. We hope you will join us again at the best Western Plus in Kalispell.
The hotel was very clean, breakfast good including gluten free choices! The staff was very helpful and pleasant! The only problem was there weren't any restaurants to eat dinner or have drinks On the premises or nearby in the area!
Fastmary, We are delighted you enjoyed your experience at our hotel in Kalispell. Our friendly front desk staff is happy to recommend a restaurant or favorite watering hole to visit. We are pleased to help arrange for a taxi or ride-share anywhere you would like to visit. We hope you will return to stay with us again at the Best Western Plus.
We had to find a hotel late at night and this gem was perfect. The prices seem to be a bit high but that is our world today. The room was clean and quiet the check in and out was smooth and friendly. The breakfast was pretty basic and we had stayed at another BW Plus and had a deluxe breakfast experience there. The host was very friendly though and was on top of keeping the area clean! The breakfast areas is kind of tiny too when large people are eating at the tables that seem close it was hard to move about. We would stay her again if we are back through this area. It was a good nights sleep in a quiet hotel.
317dianaw, Thank you for the wonderful rating and review. It was a pleasure to be able to accommodate your lodging needs at the Best Western in Kalispell. Providing a hearty breakfast is one of the many pleasant amenities we offer here, and we hope you will return soon to enjoy another great experience again.
Terrible choice and value. Dog smells and noise. No management to assist. Scary food. What happened to be. Dogs barking, no assistance, dirty facilities, bad customer service. Saw roaches in the dining area. You can can find better.
Thank you for your review, john. I think you may be confusing our hotel with another property you visited. First, we could find no record of a visit by anyone from Timbuktu, and second, Roaches in Montana are practically unheard of this far north. Please get in touch with the hotel directly with your stay information so we can resolve this issue.
This Best Western was conveniently located by the UHaul center, which worked for us because we were moving to the area. Hotel was in excellent condition, and the staff was super friendly and helpful. It's located next to a recycling center, but there was not an issue with noise. We had a nice view of the mountains since our room was on the east side of the building. We received military discount which made the rate very reasonable.
Beachwatcher14, First, we want to thank you for your service. We are delighted to offer a military/veteran discount for those that served our country with honor. Thank you for taking a moment to review our service at the Best Western in Kalispell. Our team is proud of our property, and we aim to make everyone who walks through our doors as comfortable as possible. Welcome to the Flathead Valley, and we hope we can be of service to you again.
Thanks! Nice place to stay with quality, clean and quiet rooms. Comfortable beds! WiFi. Fairly close to all things we needed. Location is probably the only downside but not uncomfortably so. I would stay here again.
We would love to welcome you again to the Best Western Plus in Kalispell, Trail283448! Thank you for posting a wonderful review and 5-star rating for the comfort of our rooms and the friendliness of the team that provides our guests with excellent service. We hope your next visit is soon.
This hotel is very clean and excellent well run operation, and do not change anything. The breakfast room is well stocked with food and did not run out of coffee and with pleasant workers. Front desk was very helpful and happy to help you out
It was our pleasure to provide you with an outstanding stay, Aelive! We hope you return to visit us again at the Best Western Plus in Kalispell. We will share your appreciation for our efforts to be of good service to the team!
Always pleased and if ever there's an issue their quick to fix it. We mainly come there for medical appointments and it looks like we'll have to be making several more trips over the next couple months. They are so accommodating and pleasant to work with
Odyssey, We hope the reasons for your visits to our hotel in the future meet with success. Thank you for your trust that our team here at the Best Western is not misplaced, and we want to make you as comfortable as possible while you are here in Kalispell.
We stayed in the fireplace suite. Super cute room. Has an extra sitting room with a TV around the corner in the room that i really liked. The room was the furthest room away which is a bummer for bad knees.
Hisgirl0621, We are so glad you enjoyed the fireplace suite at our Kalispell Hotel. We hope you were able to relax and enjoy your night away from the kids with a worry-free visit to the Best Western Plus! Thank you for taking the time to rate and review your experience, and we look forward to sharing our hospitality with you again for another staycation in the future.
Wasn't the way it used to be, morning staff needs customer relations training on how to not be rude. Coffee was way watered down. They don't treat ya like family like they used to do, and barely acknowledge that you are there.
Buggyboo1356, We apologize for the reception you received at our hotel in Kalispell. Our team is always to be welcoming and courteous when interacting with our valued guests. Many of our previous visitors have told us that our staff is friendly and greeted them warmly. We welcome you back to visit us any time, and we hope you will allow us to provide you with a better experience.
Staff very friendly, turf area for the dogs. Breakfast was provided by the front desk and had a variety to choose from. Rooms were clean. Location was great, not a far drive to restaurants and not far to Glacier National Park which was main purpose of trip.
Sw0lfe2021, We are delighted you could visit Glacier National Park so easily from our location. We are glad you enjoyed our beautiful slice of Montana. Our team is proud to offer our best service to those who choose to visit us at the Best Western Plus of Kalispell. We hope you will think of us when you feel the urge to visit the area again.
Wildly overpriced dirty room carpets. Daytime front desk argumentive. Coffee station often out of creamer. Tv cable worked sporadically as well as the internet connection would time out on a regular basis.
ukdinger, Thank you for taking the time to give us your feedback. We apologize for the experience you had at our hotel. Fortunately, your unhappy visit is a rarity at our hotel in Kalispell. We would be thrilled if you swallowed us another opportunity to provide you with a better stay.
this hotel is located next to a junk yard. It used to be a LaQuinta. Severely overpriced with no amenities and no quality standards. Breakfast is thrown in a paper bag and disgusting. Will never stay there or any other BW again
Daniel D, Thank you for taking the time to give us your feedback. We are sorry you feel we are over-priced. Our rates are on par with what other hotels in the area are offering. Although we have limited some services by offering a grab-n-go breakfast and reduced cleaning service to rooms, we are pleased to be able to keep our pool and hot tub open. We are sorry you do not wish to return as so many of our guests do, and we hope you have safe travels in the future.
Great place to stay. Clean with very helpful staff. Good food nearby, Nickleback Charlies. for dinner or breakfast is excellent. Convenient to the airport, shopping. Downtown Kalispell was old school western with many fine shops.
Gary E, Thank you for the wonderful review. We are glad our team helped to make your Kalispell experience a good one. We are delighted you enjoyed exploring the area and hope you will return to visit us again in the future.
We stayed here two nights during our trip to Glacier National Park. The room was nice and comfortable, but this was the only place during our summer travels which didn't appear to be taking any COVID precautions. The web-based checkin didn't work, there was no acrylic shield at check-in, no employees were wearing masks, and there were no signs at elevators or breakfast asking for the simple courtesies that could reduce the spreading the virus. As a result we looked up the COVID rates in Flathead county and they were high, making us uncomfortable the whole time in the hotel.
Sharon, We are delighted you took the time to give us your feedback. I am, however, a little confused about some of your comments. At our Best Western in Kalispell, we still have our shields up at the front desk. We have been offering a grab-and-go breakfast for the past 18 months. We follow our brand policy that you do not need to wear a mask if you are vaccinated. That applies to staff and guests alike. We have Covid policy signage visible everywhere throughout our property. We can only hope that our visitors are respectful and adhere to that policy to keep everyone safe. We hope you will consider returning to our hotel in the future. We would love to see you again.
We rented the room with a kitchen. Even though we didn't cook, we could have fixed anything we wanted. Nice hit tub and pool area. Great location outside of Glacier N.P. Nice staff and good grab bag breakfast choices.
D3723PSmichellem, Our team at the Best Western Plus in Kalispell is thrilled with the review you offered our hotel. We are delighted to provide excellent service to our guests. Thank you for taking the time to let us know we succeeded in our service to you, and we hope you will return to stay again soon.
If you are visiting Glacier National Park, much better options available for cheaper or same price elsewhere. Hotel is kind of out there - not downtown, not close to park, not close to new shopping/eating places. Close to a junkyard. Very limited service - no cleaning during 7 day stay, take out breakfast which is mostly unhealthy food, disappointed that I was not given milk when I went 30 mintues late for breakfast. Overall, I would not recommend.
Rachel_rambo_2399, Thank you for taking the time to give us your feedback. Our hotel is located in a less congested area of town. Many of our visitors are glad to easily be on their way to enjoying Glacier National Park and the Flathead Valley. Our team is delighted to provide a clean, comfortable room and a welcoming atmosphere for our guests. We are happy to accept suggestions to add to our already extensive breakfast menu that visitors can choose from. Again, thank you for staying with us, and we hope you will return.
Came for the highline and more. the staff throughout all hours is fantastic, rooms are well sized, bigger then most, bathrooms are clean and pretty good shower pressure. Location is good enough -the road to logan pass took us 2hrs or less. Is it pricey? yea so is everything else in this city and on top of that it wont be as nice as this property. Glacier is the best Natl Park in the country, this stay just makes everything easier and comfortable. need a ticket to access park after 7am?, call Glacier Outfitters INSIDE of GNP, rent a bike youll have full access to park.
TattooedPassport, Thank you for the travel tips to Glacier. It's nice to know some tidbits to help with a visit to the park. We are delighted with your review and hope you will return to visit many times over in the future. We are looking forward to seeing you again!
The hotel was clean and comfortable but very underwhelming for the price. The view from the front of the hotel is a recycling center with stacks and stacks of crushed cars and cardboard. The breakfast consisted of frozen breakfast sandwiches to be heated in the room (exact same every day), small packaged muffins, oatmeal (again to be prepared in the room), granola bars, an assortment of cereal, milk, canned juice, and coffee. All of this was due to COVID of which I am very aware and cautious but it does appear to be more about money rather than COVID precautions. Again, I am hyper sensitive to COVID so I completely agree with keeping people safe through precautions, however concern only seemed apparent where the company could save itself money. We were not given plates or napkins until the last day of our trip. I had to get plates and napkins from our car…except for the last day! The hotel is pet friendly which I very much appreciate but the pet area is turf rather than grass which is horribly smelly and there are bigger rocks all around the area so it can be difficult to maneuver for smaller dogs. I realize hotel prices fluctuate; however, our cost was $400+ per night for frozen breakfast sandwiches and an average hotel. This hotel is certainly an example of unnecessary price increases to take advantage of the consumer and the current environment. We traveled across several states and stayed in multiple locations and this was the first we encountered like this. Had we known the situation, we would have booked one of the other area hotels. On a positive note, Autumn was super sweet and so helpful and the flowers around the hotel are magnificent!
SGLoper, We are so glad you chose to stay with us in Kalispell. Thank you for the review and for taking the time to submit it. We are sorry you did not enjoy the many amenities we offer at our location. This team works hard to provide a comfortable and clean room to visitors. We are aware the recycling center is not as appealing to look at as the beautiful mountains of Glacier National Park, but we appreciate the work they do. With such a short growing season in Montana, we try to provide as much floral gorgeousness as possible around the property for you to enjoy. We hope you will return and have a better stay in the future.
Breakfast was a big reason we chose this hotel, but options were very limited. Due to short staffing we did not have our room cleaned during our 5 day/4 night stay. If I would have been notified of these issues prior to the stay, I would have booked elsewhere. Megan, the front desk manager, was the saving grace. She was very friendly and professional.
mmachad01, We are so glad you chose to stay with us and Megan's delightful presence. I and sorry for the limited housekeeping service. All our partner sites have been notified of our restrictions and grab-n-go breakfast. We hope we can return to a buffet-style meal very soon. We would love to host another visit to you in the future.
Staff was very nice and had strong customer service skills. Aesthetic appearance is very nice, unfortunately the hotel is right next to recycling center. The major disappointment was we paid $300 per night and they used covid as an excuse for why rooms are not cleaned daily and the limited breakfast service, and the clincher was having to deal with dog hair odor in the room all 3 nights. Sorry, value did not meet our expectations.
oeklb02, Thank you for your review. We are glad you stayed with us and enjoyed our hospitality. We apologize for the need to continue with a limited housekeeping service. We are happy to make sure you have everything you need for your room until the scheduled cleaning can be done. We hope to be able to offer our breakfast buffet soon and offer a great selection for our grab-n-go bags. We would love to host another visit from you to the scenic Flathead Valley and gateway to Glacier National park.
The hotel has beautiful grounds and the rooms are comfortable and tastefully decorated. We had a kitchenette unit that was great. It took us about 30 min to get to West Glacier and 10 min to downtown Kalispell.
Shelley H, Thank you for a great rating and review! We are happy you could explore Glacier National Park and downtown Kalispell. Our rooms are indeed well-appointed and comfortable. We would love to see you here again in the gorgeous Flathead Valley!
I stayed here for a family vacation to go to glacier national park. All the staff was extremely friendly. Would definitely recommend for families. We stayed in the king suit with the fireplace which was pretty cool.
Migartua, We are very pleased our staff made your visit delightful. We are thrilled you enjoyed everything about your visit and hope you will choose to visit Montana again very soon.
The staff upon check in were very friendly and happy to receive visitor. They offered suggestions for dinner which were truly wonderful! The steak house they sent us too was very good and not a chain, which was what we were looking for. The rooms are large and everything was new. There is a pool for people who love to swim....which if we had our children with us would have been where we would have spent time. There is wifi and places to sit in a lounge area. It was outside the city so that was nice and quiet. It takes about 40 mins to get to the entrance of Glacier National Park which to me meant less traffic. Glacier National Park is worth seeing and staying here made it a very nice visit. Next time we will spend two days in the park and would absolutely stay here again.
Thank you for your wonderful review, Stacy A. We are glad you stayed with us and hope you will return with the kiddos to enjoy more Montana exploring. If you want to know the best places to eat in any town, ask a local. We hope that the next visit will be soon
As soon as opening door was overwhelmed by the heat from the 2 room suite . Upon entering the bedroom was slightly cooler thermostat on wall in bedroom said 79 even though air conditioning unit was set on 68 .Our first view from hotel was the junkyard next door upon looking out our 3rd floor window. Was told by front desk over the 3 day stay numerous excesses . One was they can only cool to 15 degrees below air temp which was 100 . Another said need fan on between rooms which it was . Lowered unit to 60 which at nite made bedroom a freezer but other room was still a sauna where kids slept. Still using cheap breakfast to go even though every other hotel we stayed at last 2 weeks was breakfast as normal including other best westerns . Fitness room was a joke small and 2 person limit . Which was always in use . The kitchen of room was crammed in the corner along the sofa sleeper . Very poorly designed and run hotel
Sam S, Thank you for taking the time to rate and review your visit to our hotel in Kalispell. We are sorry your experience was not as you expected. We work hard to provide a comfortable and clean room for our visitors. At this time we are unable to offer our buffet-style breakfast and increase the number of people allowed in the exercise room. We appreciate our guests' understanding about our limited service and hope all will return to a better stay in the future.
As a diamond plus member, I had accumulated enough points for two free nights as I was in a wedding in kalispell. I needed an extra night at the time of the original booking but we had to make 2 separate reservations since we could only use the points for 2 nights. I was told the room would be 240, which is expensive but I wasn't complaining since that's all we had to pay for 3 nights. We had to go check in for that separate booking and were charged $280! Almost $300 for a single night is outrageous and not following up on their word about the price is disappointing. We will be looking to book and join the rewards program with another hotel company.
haley19962014, I am sorry for the confusion about your rate. I'm sure if you present your confirmation letter to the staff they will correct any mistake that might have been made. I do know that rates can change from moment to moment depending on when one makes a reservation. We hope you will reconsider staying with us in the future.
I know that this is close to Glacier National, but the cost was very high and the breakfast was still a limited one following the covid protocols. Since every other hotel had moved to a more normal breakfast this felt unnecessary.
Colin S, Thank you for your review. We are still pleased to be concerned for the health and safety of our visitors. As yet our breakfast will remain as a grab-n-go presentation, until we are sure our service of a buffet-style meal would be safe. We appreciate your input and hope you enjoy the wonderful state of Montana!
This place is amazing. Friendly, helpful, clean rooms. It was close to downtown and the hospital where I work. It's only a couple years old so everything was new. Fitness center, swimming pool available but you make a reservation 2 at a time due to covid restrictions.
Dolphinbchgirl, Thank you for a fantastic review. We are glad you enjoyed the cleanliness of the room and the comfort of the bed. Our team does an outstanding job in keeping the hotel guest-ready. We hope you will return for another visit soon.
Beautiful, clean, well maintained, quality. Offers a comfortable place to stay while visiting one of the most beautiful places in the world. Amenities are excellent. Beautiful upstairs sitting area. Reasonably priced. Highly recommend.
RebeccapH5691LU, Thank you for a very special review! We are so glad you enjoyed your visit to our Gem, close to the Crown of the Continent! This is a spectacular time of year for us as we watch the Northern Rockies come to life. Thank you for staying with us and we hope you return to visit the area again soon!
We had a great stay at this Best Western property. It was super clean and pleasant. We had our two dogs and the staff couldn't have been nicer. They have offered suggestions for restaurants, parks, hikes And places we should go. We extended our stay by a day because there was a-lot to do. Great property, one of the nicest Best Western hotels we've been to.
We are so very happy that you found our hotel to your liking. Our staff is always ready to assist guests with their needs. Four legged guests are most welcome. Thank you for taking the time to review our property. we hope to see you all very soon.
These best western plus hotels have the most comfortable beds. Very nice & helpful staff. I especially like that your able to actually set room temp too your liking because most places I've stayed it seems like room never gets below 69° which is way to hot for me too sleep comfortably
Thank you so much for taking the time to write a review for our hotel. I'm so happy that you were comfortable. Hope to see you again soon.
Hotel was clean and room was comfortable. Staff was not overly welcoming to us as Diamond Members. Unfortunately the pool and work out rooms were closed and the modified breakfast was the poorest I have experienced over the last year. Lack of any selection and majority of normal items were out (better get down there well before 8). Again, the room was fine and since we didn't spend any time in the hotel other than to sleep it was fine.
Thank you for taking a moment to review your stay with us 912geralde. It is great to hear that you were comfortable in your clean and spacious guest room. We apologize for the inconvenience of our pool and hot tub being closed due to Covid guidelines. We too can't wait to bring back our full breakfast after Covid and hope that happens soon. Your feedback is important to us as it has been challenging to find packaged breakfast items to offer that all guests will enjoy. Thank you so much for choosing to stay with us and we hope to have the pleasure of welcoming you again the next time your travels bring you back to Kalispell.
Very friendly staff and the hotel is very clean and orderly. In town and close to the city amenities. Though it sets back off Hwy 2 you cannot hear the traffic. All of our needs were met, the room was clean, fresh and in great order. The staff recommended places of interest and we enjoyed our stay very much. We will make this our overnight stay from now on when we visit Kalispell.
Kimr57, we are thrilled to know that we will be your "Go To" hotel for a perfect stay! We appreciate your kind review and are so glad that we were able to exceed all of your expectations. Our team members love to provide memorable experiences for our guests and we are glad that you were impressed by their efforts. It was a pleasure to host you and we look forward to offering you more wonderful stays in the near future. Looking forward to seeing you soon!
Tried to cancel a work trip one day under one month away, and the hotel would not cancel. They don't care about you. They care about getting your money. They don't care if your a vet, disabled, don't have control over your work schedule, and don't care that life throws schedule changes at you. Instead, they just want your money. What a way to make you feel welcome in MT! Boy, they sure make you feel welcome don't they? If you ran your business this way, you would be out of business. Go stay the Hayatt or somewhere else. Tell BW to take a hike. Corporate has no control, won't assist, and won't even offer a credit.
91michaeli, thank you for taking the time to let us know about your reservation. The reservation that you made was an Advanced Purchase that explained the reservation could not be cancelled. We regret any inconvenience that this caused you and wish you the best in your travels ahead.
Front desk was surly. Bed was hard as a rock. The sheets were washed with something low quality that made my skin itch. The location is in a bad part of town. Do not stay here unless it's this place or a dumpster.
Thank you for your review ali. We are so sorry to hear that you did not find your pillow top bed and the linens to be comfortable. We will definitely look in to this and try to find out why your room was not comfortable for you. Many guests find our location to be conveniently located to restaurants, other businesses and easy access to Glacier Park. We apologize that this was not the case for you. We do hope that you will come and stay with us again so we can provide you with a 5 star stay. Thank you again for your feedback and we wish you safe travels.
When we booked our hotel we asked for a view and we were dismayed to see our view was of the junkyard (Blue Bird Recycling and the rooms on the other side of the hotel were of a neighborhood. We also booked primarily for the hot tub and pool and learned once we checked in they were closed. We also didn't receive a breakfast (but when we'd stayed at a different Best Western on Flathead Lake they had a nice breakfast and their pool and hot tub were open). The room was clean but really dark even with every light turned on. The next morning I went to make coffee and it was missing something so I called to the front desk and the gal actually asked me to go downstairs to get it! I said no I just woke up. She ended up bringing me the filter thingy that goes in the coffee maker. Also, our kitchen didn't even have dishes or anything to cook in either! We will never stay at this location again nor will we recommend it. We were shocked that we weren't even offered compensation of any kind. For the price we paid was ridiculous and something I'd expect from a crappy 1 star motel.
Seaside217645, Thank you for taking the time to leave us this valuable review. I'm extremely sorry to hear about your disappointing stay. As stated on our website we unfortunately are unable to have our pool and spa open for our guests at this time. We are hoping to have these amenities available for our guests soon. I apologize that you were unaware of this. Also, I'm disappointed that you didn't enjoy our to-go breakfast bags that we have available for our guests each morning. As for the dishes and utensils, these should have been placed in your room prior to arrival. I apologize that they weren't. I do hope that you give us another chance in the future. Our entire team is eager to show you what we're all about here at the Best Western Plus and we can't wait to provide you with the service and value you expect and deserve.
We enjoyed the room it was spacious and very clean. I always clean the rooms when we visit hotels. I could tell this was very clean. The beds were super comfortable and we slept well. They have a nice menu of packaged foods for breakfast. Checkout is noon, which is nice. The only downside was the pool and work out room were closed, bc of covid. The staff was really friendly and let me know that before booking.
Crystal-byron T, I'm happy to hear that you enjoyed your spacious room, cleanliness, comfortable beds, and to-go breakfast bags! I do apologize that we are unable to have all of our amenities available for our guests at this time. We are hoping to have these open soon. We appreciate your understanding and patience with us. Thank you again for staying with us and we look forward to providing you another amazing stay in the future.
I expected more from this property. The rooms are dark. Even with all the lights on and curtains open, it was still like a dark cave. The breakfast was pitiful. A sacked breakfast was offered because of Covid, but the selection was minimal and the serving size was very small. More of a snack, not a meal. For $200 a night, with no pool, hot tub or exercise room available, I think Super 8 would have been sufficient.
We appreciate you sharing your experience with us AnonEmouse2014. I'm sincerely sorry to hear that you didn't enjoy everything about your visit. Please know that we've passed along your feedback and suggestions to our management team. We hope to have the pleasure of hosting you again and can't wait to exceed all of your expectations!
Checked into dirty room and nothing was done after reporting it to staff. Everything else was clean except my room and staff was friendly and nice but I reported to someone cleaning and handed them showed them the past renters pizza box and the dirty room and told him to report it and have someone contact me and clean it up but they never did clean it. Usually very satisfied with Best Western so this was a first. Totally fixable
gpm1667, I would first like to thank you for taking the time to share your experience with us. As you know, this is not a normal experience for our guests. I will make sure that we address this with our housekeeping team right away to ensure this doesn't happen again in the future. I do hope that you give us another chance in the future. We can't wait to provide you a wonderful experience like you've always had in the past!
I stayed here for about three months. I really enjoyed getting to know the staff! Unfortunately due to COVID, the breakfast area, pool, and workout room were closed. I wish that I would have been able to use those amenities, but I do understand why all of it was closed. Nonetheless, I would recommend this place to anyone! The rooms are clean, the staff is friendly and I felt at home.
Ch7816, It was such a pleasure having you as a guests of ours and getting to know you! We truly appreciate you taking the time to leave us a review and recommend our hotel to other travelers. Again, we are so sorry that we are unable to have our breakfast area, pool, and fitness center open during your stay. We completely understand your disappointment. Our team is thrilled that you felt at home. This truly makes our day and we hope to have the pleasure of having you as a guest of ours again soon. Thanks again!
I am writing this review as a Best Western guest. This hotel has recently switched to being a Best Western. One thing I really loved about this place was the flowers at the front of the building and also at the side of the building. At the outside there was also a barbecue grill and a couple of picnic tables. The view of the mountains was lovely. As diamond members we were given an upgrade when we checked in. The room that we were given was a suite. This room actually did have two rooms to it. One had a TV set with dresser, sink, stove, refrigerator, and dishwasher. It also had a desk with executive chair. The bedroom has a king-sized bed with a television. Breakfast consisted of a variety of foods, including breakfast sandwich and other typical hotel foods. They serve coffee as well. The room was a little pricey, but I guess it is because it's the summer season.
Karoleigh, I apologize that our name on Trip Advisor hasn't changed yet. We have requested with Trip Advisor for the name change however, sometimes this can take a while unfortunately. However, we're so happy that you found our page and took the time to leave us a review! Our entire team is thrilled that you loved your complimentary upgrade and everything about your recent stay with us. I hope you had a great time visiting Kalispell and if you're ever in the area again, we would love to welcome you back. We hope to see you again soon!
Very pleasent stay and convienent to our friends home. Good breakfast bar had everything we needed. Hot tub was warm and relaxing. The entire experience is the reasone we choose LaQuinta when we travel with or without our pet.
I hope you had a great time at the wedding dnelson12020! Congratulations to the newlyweds and thank you for always choosing to stay at La Quinta's while traveling. We're glad you had a wonderful stay with us and enjoyed everything we have to offer. We hope to have the pleasure of welcoming you back again soon.
This is our second stay with La Quinta Kalispell. The gal who helped with our call-in reservation was very helpful and made this seamless. Upon arrival the front- end staff were quick and friendly. When we thought our female cat disappeared; the staff kicked into high gear and helped us search the entire building to help us find her. (Fortunately, kitten was in the room but hiding under the bed). All these things are what makes a weekend get-away the best it can be away from home. The pros of our trip.... the staff, the comfy king sized bed, the access to the pool, hot tub and exercise equipment. The cons.... the lack of a television station guide and the difficulty in navigating the television. And... cutting breakfast off at 09:00 am. I am sure it works out great for families but those of us who are on vacation... it was disappointing. To know that while breakfast is supposed to be included in the stay; having to be up and dressed and be finished eating breakfast before 09:00 am left us disappointed. If I had been aware, I could have made the 09:00 am cut-off but by that time the entire breakfast area was completely cleaned away. In conclusion, there are good things about La Quinta kalispell. Perhaps there are accommodations in Kalispell that are better suited for couples trying to relax while on vacation and sleep in a little longer.
Thank you dorothyb596 for choosing to stay with us again while visiting Kalispell! We're so glad that your cat was hiding under the bed and didn't get out. It was truly a pleasure of ours searching for you. I'm glad you enjoyed our extremely comfortable bed and wonderful amenities. I'm sincerely sorry to hear that you had troubles navigating the television. In the future, we would be happy to assist you with this. Also, I apologize that our breakfast ends a little earlier then you would like. We can always set some things aside for you if you would like. We're here to make your stay in Kalispell memorable and relaxing! If there is anything we can do to make your stay more enjoyable please let us know. Thank you again and we hope to see you again soon.
I loved our stay here. It was so clean and friendly. It was hard to believe it was a animal friendly place it was so nice! The bedding & bed was 4 star. I was not creeped out with the carpet because it was so clean. I was able to take my shoes & socks off.
Thank you beardogsmontana for taking the time to leave us a review about your awesome stay with us! We're so glad that you had a great stay. Our housekeeping team strives to keep our entire hotel spotless for our guests. I will make sure your review is shared with our entire team. Thank you again for staying with us and we hope to see you again soon.
A spontaneous overnighter took us to Kalispell to meet up with friends. Our first priority was finding a "pet friendly" place and although other guests have reviewed this isn't a preferred scenario, we were thrilled! We were so impressed with just about everything during our stay. Staff were delightful and helpful. We were given a room near the exit and pet area - which made the visit much more enjoyable. Also a nice, easy block to walk with our pup. Rooms are nicely appointed and the king sized bed was pure heaven - so comfortable. No, really, hubby has back issues when staying in hotels and this is the first time EVER he woke up in good shape and without pain. Serious bonus! We found the breakfast more than adequate and the food service area is kept exceptionally clean, thank you! The only teensy weensy area of improvement, for us, was the bathroom - lack of water pressure in the shower and lack of hot water - could have just been the time in the morning we were getting ready. Also missed bright lighting in the bathroom to do makeup. But that's it...everything else was simply fantastic and we've already decided we will return sooner as opposed to later.
I'm so happy that you had such a wonderful spontaneous stay with us HJSHS! I'm glad you enjoyed the location of your room and it was perfect for you to let your pets out. We've heard time and time again how comfortable our beds are but, I can't express how happy we are to hear that your husband had such a great nights sleep and woke up with no pain. This is wonderful news and feedback. We appreciate your honest and kind review and hope to have the pleasure of welcoming you back again soon!
Very nice hotel with a good continental breakfast and 24 hour pool and hot tub which my kids loved. Great location and close to everything for shopping or going downtown. Overall it's a very clean hotel with friendly & helpful staff!
I would first like to thank you for taking the time to leave us a review about your recent stay with us Rhaejono. I'm glad you enjoyed our awesome location and wonderful amenities! Our team looks forward to welcoming you back to our hotel the next time you're visiting Kalispell.
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