ROOM 1
ROOM 2
ROOM 3
Promotion code

Best Western Plus Hotel Capital Inn, Jefferson City

4.5/5  - basé sur 557 notations.
1937 Christy Drive, 65101-2202, Jefferson City, United States - See map

Discover the award winning, AAA 3 Diamond rated, 100% non-smoking hotel. The Tuscan themed all suite style Best Western Plus Capital Inn invites guests to relax in the spacious breakfast room and enjoy a free hot breakfast with scrambled eggs, sausage, biscuits and gravy, and Belgium waffles. The hotel also hosts many amenities such as free high-speed Internet access, an indoor heated swimming pool and hot tub, 24-hour fitness center, business center, guest laundry, 24-hour coffee bar, complimentary cookies Monday through Thursday evening, and sundries gift shop. Complimentary morning newspapers USA Today® are available to hotel guests in the lobby. Each oversized guest room features plush bedding, seating area with love seat, lounge chair, and coffee table, cable television, built in microwave and refrigerator, coffee maker, hair dryer, iron and ironing board. The Best Western Plus Capital Inn is equipped with 1,000 square feet of meeting space. Conveniently located in Missouri's capital city, the Best Western Plus Capital Inn is only two miles from the Missouri State Capitol building, Governor’s Mansion, the historical Missouri State Penitentiary, Lincoln University, Avenue HQ Comedy Club, and Miller Performing Arts Center. Nearby restaurants offer American, Chinese, Italian, Mexican and traditional German Bavarian cuisine. Nearby recreational facilities include golf courses, bowling alley, disc golf, walking and biking trails including the Katy Trail, and a park with a lake for fishing. Visitors are 25 miles from Columbia Regional Airport. Make a reservation today and save at the Best Western Plus Capital Inn. Enjoy your stay.

Best Western Plus

Hotel Capital Inn

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
Show More Show Less

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 558 guest reviews
NOTE ISSUED
Excellent
434
Very Good
102
Average
13
Poor
7
Terrible
2
REFER TO NOTICE
Business Business
266
Couples Couples
89
Family Family
133
Friends getaway Friends getaway
33
Solo travel Solo travel
17
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Clean and friendly!!!"

5
09/07/2018

Super clean, rooms are huge. Breakfast was a solid B. Was at this hotel for a softball tournament, lots of 14 year old girls ...All staff was super friendly and helpful. I would definitely stay here again.

Kylie R, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you so much for taking your time to leave us a wonderful review. Next time your girl softball team is in Jefferson City give us a call! We would love to have you back!

"Good value"

5
23/06/2018

Clean room at a good price. The lady at the front desk was a kick as well. With lots of food allergies in the family, I really appreciated that the breakfast included instant oatmeal. It seems like a simple thing to have, but many hotels have no gluten and dairy free options.

Kylie R, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you so much for taking your time to review us! We pride ourselves on having something for everyone, especially in our breakfast. We look forward to your next stay with us, here in Jefferson City!

"Nice hotel with everything I needed"

5
13/06/2018

I stayed here after having reserved another facility and cancelling because it did not include everything I needed in one place. This hotel had a full breakfast buffet with lots of choices, clean and comfortable room, fitness room with several machines along with weights and balls, and a pool and jacuzzi. I found the breakfast to be very good--lots of choices to enjoy even on a low carb eating plan. Bed was clean and comfortable. Bathroom looked brand new and included a generous sized tub and big counter space along with a very workable hair dryer. I would recommend this spot, and would certainly stay here again.

Kylie R, General Manager at Best Western Plus Capital Inn, responded to this review
Donna B, Thank you so much for your great review. We pride ourselves on having something for everyone when they stay here at the Best Western Plus Capital Inn. We look forward to your next stay with us! -Kylie Ridenhour General Manager

"Clean!"

5
27/05/2018

The best thing I can ever say about a hotel is that it's clean and this place fit that description well! Clean, great pool and hot tub area, updated bathrooms, comfy bed, awesome breakfast and super friendly staff. I would recommend!

Mark C, General Manager at Best Western Plus Capital Inn, responded to this review
Mr(s). Clean! Thank you for the great review! We love when our guests take the time out to leave comments on their reviews and we love to hear we were able to accommodate all your needs. Our housekeeping staff works extremely hard to make sure we are the cleanest hotel in town, and our breakfast staff loves going above and beyond to provide that hot, made from scratch breakfast buffet for all of our guests. We look forward to seeing you back again soon!

"Billing issues, but pretty good overall"

4
20/05/2018

Easy check-in, decent beds, good shower (but very soft water), comfy bed. Breakfast was above average for hotel free breakfasts. We booked and paid through Expedia, but hotel charged us a second time. Could not resolve this at the hotel with staff on duty, but the "manager is going to look at it tomorrow."

Mark C, Manager at Best Western Plus Capital Inn, responded to this review
Michael, Thank you for taking the time to review our property for your stay. I am so pleased to hear the compliments you have given regarding the room and breakfast! I do apologize that the front desk agent was unable to help you at the desk, but after speaking with you over the phone we quickly got your issue with billing resolved. We look forward to your next stay with us! Thank you, -Kylie Front Desk Manager

"Best Stay in Jefferson City"

5
08/05/2018

Clean, updated, great services. Never an issue when staying here. Easy check in and out. love the breakfast options. Easy access. Friendly staff. Have stayed in other places due to business arrangements, but when I get to choose I stay at this Best Western.

Mark C, General Manager at Best Western Plus Capital Inn, responded to this review
Love it! It is always so rewarding to hear such great comments on how our family of staff members is doing from the guest's perspective. We love our property, our staff, and most importantly our guests! We love that you have made us your home away from home and look forward to your next stay with us!

"Great Hotel"

5
08/05/2018

Quiet, well maintained hotel, well worth the money. Breakfast was very filling. Easy and fast check in/out. The restaurant guide was very helpful. Plenty of parking space. Will be staying there again soon.

Mark C, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for the great 5 star review! We love to hear detailed comments and are very happy to hear you enjoyed our full, hot, made from scratch breakfast buffet and that our front desk staff was able to accommodate all of your needs. We truly look forward to having you stay with us again in the near future!

"Weekend at Shelby Fest"

5
06/05/2018

We stay at this Motel quite a bit when we are in Jeff City this is a very quaint nice place it's usually very quiet great breakfast very good value when you get up in the morning they have tons of hot meal things to eat for breakfast room was nice very clean people working there very courteous

Mark C, General Manager at Best Western Plus Capital Inn, responded to this review
Doug, we appreciate when a guest not only stays with us, but takes the time out to review us and leave comments. Thank you for the great 5 star review and for complimenting our full, hot, made-from-scratch breakfast buffet that we offer complimentary every day with different menu items each day. We look forward to your next visit!

"Terrible maid service"

2
05/05/2018

We stayed here for two nights. The first morning we took the "do not disturb" sign off the door and then told 2 different maids in the hall that we were out of room # 216 and they could clean it now. However, when we came back that evening the room had not been cleaned. The night clerk brought some clean towels, but of course could not clean it. Then the next morning, before checkout time, with the do not disturb sign out, and we'd not checked out, a maid opened the door to come clean when we were still in there getting dressed! She may have tried to knock but it was so quiet I thought she was across the hall. So, upon checking out, when I told the desk clerk about these frustrations, she did not seem overly sympathetic and offered no concession or discount. My other concern is that they are still using the old colored bedspreads. These are disturbing to me and I always immediately remove them from the beds. Otherwise the hotel looked relatively new and clean.

Mark C, General Manager at Best Western Plus Capital Inn, responded to this review
Diana, I would like to apologize about your experience with our housekeeping staff. I am very glad that you brought this to our attention to use this as a training opportunity for our staff to ensure they are following our standards of offering the highest quality of service for our guests. We also wanted to let you know that we are in the middle of a complete renovation of our eleven year old property. All of the guest room furniture, window treatments, decor, mattresses, and the bedding is being replaced. We would love for you to come back and check out the new guest rooms and give us the opportunity to win you back as a loyal guest! Thanks for staying with us and taking the time to review us as well.

"Work stay"

5
26/04/2018

In my opinion, this is the best hotel in Jefferson City. It is very clean, the rooms are nice and very updated. It is quiet and you can get a good night's sleep here. Also, breakfast is very good/good coffee. No complaints at all!

Mark C, General Manager at Best Western Plus Capital Inn, responded to this review
Love it! Thanks for taking the time out to rate us with the great 5 stars and detailed comments. We especially love it when guests are specific and we get to talk a little about what sets us a part such as our complimentary all you can eat hot breakfast made from scratch every morning!

"Business in Jeff"

5
25/04/2018

Excellent service by the front desk. Met needs for changes necessary. On top of it. Service was great. Breakfast was good, but not great. Beds were good, comfortable to sleep in, only problems was elevator was out of service for a while.

Mark C, General Manager at Best Western Plus Capital Inn, responded to this review
Mark, We appreciate the five star review and that you took the time to write comments to help us better serve the next guest. We hope you will look us up again whether it is for business or pleasure when you are in Jeff City! Thanks!

"Great Rooms and Staff"

4
19/04/2018

This hotel is well kept, clean, and welcoming. The rooms are large and comfortable. The staff is very professional and always very friendly. The breakfast is fairly standard hotel food but hot and enjoyable and everything was fresh. Very nice overnight stay.

Mark C, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for taking the time out to review us and to do so in such a nice manner! We do pride ourselves on having the largest rooms in town and love our family of staff members! We would love to see you back again soon!

"Best western"

5
09/04/2018

After driving through the state it was great to check in quickly, run a bit in the fitness center, relax in the hot tub and have a relaxing room to catch up on some zzz's. If in the area I would recommend this Best Western.

Mark C, General Manager at Best Western Plus Capital Inn, responded to this review
Great review and recommendation! Thank you for taking the time out to personally share your experience with us to potential future guests! We would love to have you back again the next time you are through town!

"Excellent choice if you are visiting Jefferson City."

5
04/04/2018

I stay here at least once per month. They always have the room clean and ready upon arrival. The staff and manager are always very friendly and helpful and appreciative of their guests. The warm chocolate chip cookies are a very nice end to the day.

Mark C, General Manager at Best Western Plus Capital Inn, responded to this review
Compliments to the guest!!! Great review and thank you for your very kind and detailed words! Now you have me craving one of our freshly baked cookies!!! Hope to see you back again soon!

"Nice Business Class Rooms and Friendly Staff"

4
04/04/2018

The Best Western is conveniently located, has nice amenities and offers a solid business travel experience. The rooms are spacious and clean. The staff are very helpful and professional. I would recommend staying here on your trips to Jefferson City.

Mark C, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for the review and complimenting our staff and over sized suite style rooms. We hope you will join us again on you next business trip through town!

"Room issues"

3
31/03/2018

Our room had beautiful decor but didn't feel very clean. Sleep was interrupted all night long by two things. (1) the squeaking bed - if you even moved slightly, the bed squeaked. Could not sit down, roll over or even adjust your pillow without the bed squeaking, squeaking, squeaking. (2) There was a loud "chime" sound every time the frig cycled off. A college group were on our floor and made all kinds of noise going in and out of their rooms, loosing their room key, etc. I would give this hotel a "poor" rating but did not because the front desk were exceptionally friendly and kind. Plus the breakfast buffet was good - it even had hash brown casserole! The front desk staff were amazing - just wish our room was a wonderful as they were!

Mark C, General Manager at Best Western Plus Capital Inn, responded to this review
Now in Colorado: We first wanted to thank you for the compliments on our staff and our free made from scratch full hot breakfast buffet. We apologize about the noise from other guests. We are in the process of changing out all of the bedroom furniture during our current renovation and that does include brand new mattresses as well. We hope to see you back soon!

"Jeff CIty Best Western"

5
30/03/2018

This was a very comfortable stay. It had great breakfast and great staff. the gym was easy to access. We will stay again here. The breakfast was great and a very nice staff. We enjoyed the front desk staff. They were very helpful.

Mark C, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you, Janice! We love when our guests enjoy their stay with us and take the time out to review us as well! Our staff sees all these reviews and they get excited when they are mentioned for a job well done! Hope you come back to see us again soon!

"Always Excellent!"

5
30/03/2018

I always stay here when I come into town for work. I keep coming back because I have never been disappointed and this trip was no different. The rooms and bathrooms are always exceptionally clean and comfortable. The staff are always very nice and helpful. And the breakfast is great every time! I'm typically very picky about hotels and this one always impresses me.

Mark C, General Manager at Best Western Plus Capital Inn, responded to this review
Wonderful 5 star review and comments! You are very kind in your words and we are so glad that we can impress our guests! We love to here when we work together as a family here, that it doesn't go unappreciated! We have several regular guests that travel with work that we will continue to do our part in making this their home away from home. Thank you for this great review and we look forward to having you back!

"Great Family Friendly Environment"

5
13/03/2018

We stayed a week here with Teen Pact Leadership school. They were wonderful hosts, provided a varied breakfast, and make extra cookies for an evening snack. The pool and exercise room was a plus. I was able to use the business center computers for some work that came up. We will definitely stay here again!

Mark C, General Manager at Best Western Plus Capital Inn, responded to this review
We thank you for that heartfelt five star review. When you have to stay anywhere away from home for a week, it is hard to feel comfortable. We love being able to offer different made from scratch items for our guests that stay multiple nights so they are not eating the same thing every morning. We are very happy you enjoyed your stay, and we look forward to having you and your friends back again next year and anytime you are passing through our beautiful city!

"Unexpected pleasure"

5
12/03/2018

The arrangements for this hotel were made by someone other than myself. I had expected economy, but had not expected the rooms to be so spacious and comfortable. I will be happy to stay here again, as we probably will as it is so convenient to our event.

Mark C, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for the great 5 star review. We are very glad we were able to be an unexpected pleasure during your last trip to our beautiful city! We hope to see you back again the next time you are through!

"Teenpact Conference"

5
09/03/2018

Clean room, bed is so comfortable, AC is accurate, staff courteous and friendly. Ran of ink in the business center printer and resolved it in minutes. They are so accommodating for this teen conference. We have stayed in this location four years and counting. They are just fabulous.

Mark C, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for the great 5 star review! We love it when our guests take the time out to review and publish comments about their stay with us. By letting potential guests know your firsthand experience with us, you are benefiting not only us, but future guests as well! We loved having your wonderful group in this entire past week, and we wanted to let all of you know how well behaved and gracious your young adults were the entire week. We can't wait to see you group back again next year and hope to see you any time you are passing through our beautiful city!

"GREAT PLACE TO STAY"

5
05/03/2018

Hotel staff was fast and friendly. Location is good with easy highway access. Rooms and entire facility were very clean. Breakfast buffet was awesome (well above expectations). . Highly recommend. Will stay again.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Rob, Thank you for taking the time to write us a great 5 star review of our hotel! We appreciate your business and your compliments on our clean rooms and full hot breakfast. We look forward to seeing you next time!

"Quick business trip..."

5
08/02/2018

This was my first time staying with this hotel. The staff was friendly and check-in was quick. The room was very nice and spacious. The bed was comfortable and the computer desk was very convenient. If you're needing to use the internet, the wi-fi can be slow. If you bring an Ethernet cable, it's much faster. There are plenty of restaurants nearby and delivery to the hotel is very easy. The hotel breakfast offered many choices of hot and cold items. I would recommend this hotel to anyone.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Lloyd, Thank you for taking the time to write us a great 5 star review of our hotel! We appreciate your recommendations to other guests. I apologize that the internet was a bit slow for you during your stay. In the future please contact the front desk if you have any issues and they can troubleshoot for you. Thank you for your compliments on our full hot breakfast. We appreciate your business and look forward to seeing you next time!

"Great PLUS property!!"

5
09/01/2018

Always try and stay here when in town! This is a first rate Best Western. The breakfast is phenomenal and the people are all efficient and very friendly. Great staff and owners present to insure you are happy with your stay!

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Rebecca, Thank you for your great 5 star review of our hotel! We appreciate your very kind words about our hotel, full hot breakfast and staff. We thank you for your continued business and look forward to seeing you next time!

"Will definitely stay again!"

5
02/01/2018

Great staff! Clean rooms! I have no complaints at all! I felt the stall really cared about having me there. The breakfast was hot and good with eggs sausage biscuits gravy etc. Also the pool and hot tub area was neat and clean.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Julie, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our clean suite-style rooms, caring staff and full hot breakfast. We look forward to seeing you next time!

"christmas stay"

5
27/12/2017

Hotel stay was excellent. The room was clean and had be recently remodeled i believe. The bed was comfortable and the water pressure in shower was excellent. The only real negatives that are minor would be to move bed away from a/c-heat unit as it is a little loud until it gets to preset temperature and i would get room on east side away from the highway. I would definitely stay again.The breakfast was excellent with a nice selection that was fresh and hot.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for taking the time to write a five star review of our hotel! We appreciate your compliments on our Serta Beauty Rest Beds and full hot breakfast. I have made a note in your profile to always assign you a room away from the highway. We look forward to seeing you next time!

"Excellent"

5
26/12/2017

Rooms were spacious, beds were comfortable, bathroom was almost luxurious! The little things you wouldnt think about were included, like a makeup wipe and separate towel for cleansing makeup off. The arrangement of the rooms was excellent as well. Breakfast was actually quite delicious. Will be back!

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for your great 5 star review of our hotel! We appreciate your compliments on our suite-style rooms, luxurious bathroom and full hot breakfast. We look forward to seeing you next time!

"FANTASTIC CUSTOMER SERVICE"

5
18/12/2017

I called last minute for a late night check in for my elderly parents who were on their way back from Kansas City via The Amtrak. Their train arrived 3 hours late due to an unscheduled repair. I called the hotel directly and I received the warmest welcome from the attending concierge. She was very professional and very accommodating. My parents reported that their room was just beautiful and that the breakfast was amazing. My mom really liked the Biscuits and Gravy! Thank you and KUDO's to the staff working last night and this morning.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you so much for your shining review of our hotel! We are thankful your parents enjoyed their accommodations and we appreciate your compliments on our made-from-scratch biscuits and gravy! We have notified the staff member that helped you that day as well. Thank you for your business and we look forward to seeing you next time!

"Comfortable & Reliable"

4
08/12/2017

I've been to two weddings recently in the Jefferson City area that have both chosen this Best Western Plus for their recommended hotel, and I can see why! It's not just conveniently located (I enjoy being close to a Perkin's) but the staff is very sweet and interested in your journey and the amenities are lovely. There's plenty of fresh breakfast options, a great pool, and comfortable rooms with a variety of TV channels. The internet works fine but I wish it could handle downloads a little faster -- saving an hour-long podcast took about ten minutes.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for your great review of our hotel! We appreciate your continued business with us for both events you attended in Jefferson City. Thank you for your compliments on our kind staff, full hot breakfast and indoor pool & hot tub. We look forward to seeing you next time!

"Great stay"

4
07/12/2017

I had a last minute trip scheduled. It was my first time at Best Western Jefferson City. The experience was Grey. Nice clean room and pleasant staff. The breakfast buffet was inviting and the food was fresh.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for your great review of our hotel! We are delighted that you chose to stay with us! We thank you for your kind words on our suite-style rooms, pleasant staff and full hot breakfast. We wish you safe travels and a Merry Christmas!

"Best Western, Jefferson City Mo"

5
04/12/2017

Outstanding Staff that welcome you and provide a friendly environment. Hotel is easy to get to, has restaurants and shopping close by. A great place to stay whether traveling for business, family or just traveling through.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for taking the time to write us a great 5 star review of our hotel! We appreciate your compliments on our friendly staff, convenient location and recommendations to future guests. We wish you safe travels and look forward to seeing you next time!

"Wedding Group"

4
04/12/2017

Over all a good hotel. We came in for a wedding and they were able to get us all in the same area. Food was hot. Staff was nice and willing to help when we needed it. Things to note room 228 has a weird fan noise, if you get hungry at late night there is a BK with in walking distance, and make sure you try out the blue berry scones. They are great with a little honey and butter.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Kyle, Thank you for taking the time to write us a review of our hotel! We are thankful for your kind words about our full hot breakfast and delicious blueberry scones. Maybe next time you are here you can try our raspberry or apple cinnamon scones. I have notified our maintenance department about the exhaust fan in your room so they can fix it for the next guest. We appreciate your business and look forward to seeing you next time!

"Slightly Disappointed This Time"

2
01/12/2017

This is the first time that I've ever been disappointed with Best Western here in Jefferson City. It's usually my first choice when I have to travel. This time I went to put the bath mat towel (that is folded and hanging on the end of the tub) down before I got in the shower and found that it was literally soaking wet! It was my first night and I had not even turned the water on. It's like the maid didn't pick it up from the last person who stayed in the room and just refolded it and put it back on the edge of the tub. It was kind of gross thinking about touching someone else's wet bath mat. I was very disappointed about this. Then I was woken up at 5:45 AM by the person in the room above me stomping around for 20 minutes. I guess that's not really Best Western's fault, but it's still annoying when you're still trying to sleep. Normally I have a very great experience here, but this time was far from great. I may have to try Candlewood Suites next time I'm in town.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. It is atypical for us to receive such a low score and I am taking your review to heart. I apologize on behalf of our entire staff for the condition of the bathmat/shower. Please email me at your convenience to [email protected] so I can specifically research what room you stayed in and who was responsible for the cleanliness of your room. We will use this as a teaching opportunity for our staff. We appreciate you bringing it to our attention. As you can see on TripAdvisor, we do not usually receive low scores. I encourage you to give us another opporunity to provide you with the superior customer care we are known for. I look forward to hearing from you. Thank you for your business.

"good place"

5
20/11/2017

always a great place to stay when in Jefferson City Mo. I choose this location any time I have work in the Jefferson City area. location, staff and general experience I have had staying here are all good.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Tom, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our convenient location, friendly staff and positive experience. We look forward to seeing you again next time!

"Great service, great value"

5
13/11/2017

The staff were very friendly and helpful. They provided good recommendations for restaurants. Breakfast was better than most comparable hotels. Value was great for the price. Small gym onsite. Free breakfast and parking.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Marcus, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our friendly staff, full hot breakfast, 24 hour fitness center and great value. We are thankful for your business and look forward to seeing you next time!

"Great value"

4
13/11/2017

This hotel is clean, friendly, conveniently located and kid friendly! The breakfast was clean and pleasantly displayed. There was something available that everyone loved. The pool area was just what our kids needed to unwind. We appreciated it being nicely sized and clean. It was well worth the money!

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Veronica, Thank you for taking the time to write a review of our hotel! We appreciate your business and thank you for your compliments on our full hot breakfast, indoor pool & hot tub and great value. We look forward to seeing you again next time!

"Nice place to stay"

4
12/11/2017

This hotel was very clean. The amenities were nice to have. I enjoyed the free internet, breakfast, and fitness room. It was a very comfortable place to stay for a business trip. I will stay again when I have to return for other trips.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Melissa, Thank you for taking the time to write a review of our hotel! We appreciate your compliments on our high speed internet, complimentary full hot breakfast and 24 hour fitness center. We thank you for your continued business and look forward to seeing you again next time!

"Best Hotel Breakfast Ever!!!!"

5
09/11/2017

We were at the hotel for several days in a row and were pleasantly surprised by the variety of breakfast options each morning! We have eaten at several free hotel breakfast buffets, but none have compared to this with made from scratch casseroles, at least three different style of delicious potatoes, fresh fruit each morning, freshly baked breakfast sweets, and awesome sandwiches. To top it all off...on point customer service by Chase and Chelle in the breakfast room who always welcomed us with a smile and were very willing to educate us on the ingredients on any of the great options they had made that morning. We would absolutely recommend this hotel to everyone. The entire staff made us feel very welcomed and they obviously love their jobs!

"Pleased"

4
08/11/2017

It was an overall good experience! I would recommend the hotel to anyone choosing to stay in the Jefferson City, Missouri area. The staff was pleasing and the amenities were good. The cookies were also a hit! Breakfast was good and enjoyable.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for taking the time to write a review from your recent stay with us. We appreciate your recommendations to other travelers coming to Jefferson City. Thank you for your kind words about our staff, hotel amenities, full hot breakfast and warm chocolate chip cookies upon arrival. We look forward to seeing you next time!

"Good job, clean rooms, thats a plus since my job is to travel"

5
08/11/2017

My company requires me to travel all the time and I've stayed in horrible places.This place isn't one of them.I will be staying again. You have clean rooms, polite staff, and your breakfast is good thats a plus. keep up the good work..

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for your great 5 star review of our hotel! We appreciate your compliments on our clean suite-style rooms, polite staff and full hot breakfast. Thank you for your continued business and we look forward to seeing you next time!

"Firm beds, lots of pillows!"

4
08/11/2017

The bed was a bit harder than I prefer but there was at least 6 pillows per bed. Huge pillow fan and always have to ask for more so I liked that. Hotel was clean, free breakfast. Easy access in and out. I would recommend making it where you can close the black out curtains my room was very bright during the night due to all the outside light and only being able to close the sheer.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for taking the time to write a review from your recent stay! We are delighted that you enjoyed the abundance of pillows on your Serta Beauty Rest bed. Thank you for your compliments on our clean suite-style rooms and full hot breakfast. Regarding the blackout curtains, you can close them all the way with the hanging rod (the same way the sheer blinds close). Thank you for your business and we look forward to seeing you next time!

"Best Western: Best Value for the Money"

5
05/11/2017

I stay at Best Western in Jefferson City, Mo. several nights a year and the quality of their service, cleanliness and comfort of the room, breakfast and other amenities is outstanding. This quality is consistent and enduring.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Penny, Thank you for your great 5 star review of our hotel! We appreciate your continued business with us and thank you for your compliments on our clean rooms and full hot breakfast. We look forward to seeing you next time!

"Clean, easy access"

3
31/10/2017

Mary at the front desk was very helpful and friendly. Property was older but mostly well maintained with a few exceptions showing wear and tear. Very hot water in shower which is unusual for hotels these days. Fast foods nearby on access roads, McD, Sonic, Subway, all usual cheap eats.P66 gas next door. Good location to explore Jeff. Despite being near the freeway, it was quiet and we slept well.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Dennis, Thank you for taking the time to write a review of our hotel! We are excited to announce that we are beginning renovations in a few weeks. Maybe next time you stay, we will have everything completed! We appreciate your business and look forward to seeing you next time!

"Nice Hotel"

5
31/10/2017

Clean and comfortable with a nice breakfast. No issues what so ever with the hotel. Bedding comfortable as well. The hotel was well maintained and quite. The bathroom was fully functional and very clean.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Richard, Thank you for your great 5 star review of our hotel! Thank you for your kind words about our full hot breakfast. We are delighted that you enjoyed your stay with us! We look forward to seeing you again next time!

"Amazing Overall Stay"

5
27/10/2017

My experience at this hotel is always a good one. The rooms are clean, comfortable and roomy. The service is exceptional. The amenities are great; fitness center, hot tub, pool and AMAZING breakfast bar.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Tonya, Thank you for your great 5 star review of our hotel! We appreciate your continued business and compliments on our over-sized suite-style rooms, exceptional customer care and full hot breakfast. Thanks again for taking the time to recommend our hotel to future guests and we look forward to seeing you next time!

"Decided to Upgrade"

5
25/10/2017

We come to Jeff City a couple times a year to visit family and we usually stay at another hotel that is about $30/40 less per night. This time we decided to upgrade and try the Best Western Plus. It was worth the extra money, it's only around 10 years old, and just enough of an upgrade to be worth the difference. We enjoyed our stay and recommend it to anyone coming to the area. Our 2 queen room was nice with a sofa, chair, fridge and microwave. And the shower/tub was actually usable, with the tub bottom being wide and flat and the water pressure very good!!

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for your great 5 star review of our hotel! We are thrilled that you decided to give us a try and are even more delighted that you enjoyed your experience from start to finish! Thank you for recommending our property to others and we look forward to seeing you next time!

"Wedding Weekend Trip"

5
23/10/2017

We were in Jefferson city, MO for our nephew's wedding, and the hotel was close to all the venues that we needed to attend. The hotel was neat, comfortable, made for a relaxing weekend. Would recommend this hotel to anyone staying in the Jefferson City, MO area.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Barbara, Thank you for your great 5 star review of our hotel! We hope you had a great time at your nephew's wedding (tell him "congrats" for us). I am happy that our location was in close proximity to the wedding venues. Thank you for recommending us to future guests and we look forward to seeing you next time!

"Great Hotel "

5
18/10/2017

This hotel is extremely quiet. You could a pin drop in the hallways. My room was large with a king bed. I had a love seat and an easy chair in the room. The bed was firm but comfortable. The breakfast was good witb scrambled eggs, hash browns, and sausage. There was cereal and rolls. The staff was extremely helpful. The hotel is about 3 miles from the Capitol.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for your great 5 star review of our hotel! We thank you for your compliments on our suite-style rooms, full hot breakfast and friendly staff. We appreciate your business and look forward to seeing you next time!

"Nice rooms."

4
18/10/2017

The rooms were spacious and clean. Evening/Night front desk staff was friendly and very helpful. The pool was clean and maintained. Breakfast staff was very efficient. I did not like hash brown casserole. Good choices at breakfast. Great stay.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for taking the time to write us a great review of our hotel! We are delighted to see that you enjoyed our suite-style rooms, friendly desk staff and full hot breakfast. We look forward to seeing you next time!

"Really is the best place to stay"

5
18/10/2017

Always clean and nice. Ive stayed there many times and only stay elsewhere if theyre booked. Price is on par and they even include breakfast which has enough options for almost anyone. It recently changed ownership, so hope the new owners keep it nice. They have so far

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for your great 5 star review of our hotel! We thank you for your continued business and for your compliments on our full hot breakfast. Each day you stay we cycle the specialty items to keep a large breakfast variety. Thanks again for staying with us and we look forward to seeing you next time!

"Fragrance intolerant"

4
17/10/2017

The room reeked of some kind of fragrance. It made my eyes itch for hours after we checked out and it hindered me from sleeping well. The room was immaculate so I don't know why clean isn't good enough. There are many people who do not like and can't tolerate fragrances.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Janet, Thank you for taking the time to write a review of our hotel! I apologize for the fragrant smell in your room. However, we do not spray anything in the rooms or wash our linens with any scent. I can imagine that maybe the previous guest had sprayed something. We thank you for your business and look forward to seeing you next time!

"Exceptional Motel Stay"

5
15/10/2017

Very nice motel. Very clean. Comfortable bed. Wake up call was great. All employees were very nice and helpful. Fantastic breakfast. A lot of items to choose from. Will for sure stay again if I am back in the area.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Mary, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our Serta Beauty Rest beds, helpful & friendly staff and full hot breakfast. We look forward to seeing you again next time you are in Jefferson City!

"Great breakfast and renonvations"

5
10/10/2017

I appreciated how hard the breakfast staff worked to keep food fresh and hot. This hotel seems like it was renovated recently and while this is a budget friendly hotel-- the atmosphere was clean, modern, and comfortable.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Bethany, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our hardworking breakfast staff. We are blessed to have them! We thank you for your business and look forward to seeing you next time!

"Great Experience"

5
09/10/2017

We stayed here one night while we visited the State Capitol. Very nice facility. The room was clean and spacious and the included hot breakfast was good. Overall, I would recommend this hotel to anyone traveling in the Jefferson City area.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Colleen, Thank you for your great 5 star review of our hotel! We thank you for your compliments on our oversized suite-style rooms and full hot breakfast. We appreciate your business and thank you for your recommendation to future guests. Safe travels and see you next time!

"Best Western Jefferson City"

4
30/09/2017

Every time I have stayed at the Best Western Capital Inn, I have been pleased. The hotel staff is friendly and professional. The beds are comfortable and the rooms are clean and tidy. I never have any complaints.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Abby, Thank you for your great 4 star review of our hotel! We appreciate your kind compliments on our professional and friendly staff, comfortable beds and clean suite-style rooms. We appreciate your business and look forward to seeing you next time!

"Very Nice"

5
24/09/2017

Very nice hotel, comfortable bed, quality accomadations, breakfast choices are outstanding and you can't beat the location. Pool and hot tub are an added bonus. Staff were all very helpful and seem to enjoy helping the guests. Definitely recommend a stay here and we will be back!

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Chris, Thanks for the great 5 star review! We, as a staff, do love to help the quests have a wonderful stay and love our jobs here! We love to hear reviews like this and look forward to your stay with us the next time you are through town!

"Very nice hotel, very clean!"

5
19/09/2017

The hotel was very clean and friendly staff. The breakfast was very good, and had a great choice of items. I liked that the fan could be left on all night, helps me sleep. Very comfortable bed. Very nice bathroom.

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for the great 5 star review! We are always happy to hear guests complimenting our full hot breakfast and the fact that we change the menu items up daily to offer a variety of options for our guests that stay for more than one night. We hope to have you back again next time you are in town!

"Great Hotel"

5
18/09/2017

We stayed here for our niece's wedding. The location is very easy to find, easy on, easy off. It would be especially easy location for anyone traveling to Lake of the Ozarks. Their rooms are quite nice. Staff is all friendly. Indoor pool appeared nice and workout facilities are nice. Great breakfast and the breakfast staff worked hard to keep tables cleared and food stocked. We are staying here again in 3 weeks.

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for the great 5 star review! That is awesome that you will be back to see us so soon! We love it when our guests take the time out to express their opinions so that potential guests have the opportunity to hear firsthand what helps set us apart from others. Travel safely, and we will see you in a few weeks!

"Great Hotel for Group Travel"

4
17/09/2017

We stayed at Best Western Plus in Jefferson City for a youth sport tournament. Mark was very helpful when I booked our group's travel. The staff was pleasant during our stay. The facilities were clean and welcoming.

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Julie: Thank you for the very nice review! We love having sport groups in and we are very glad that we were able to meet your expectations. We would love to have your team back again or any of you that may be traveling to Jefferson City for any other reason.

"Capital Inn is the best"

5
07/09/2017

I have stayed at Capital Inn many times in the past 10 years and I perfer it over all the other motels in Jefferson City. It is clean, comfortable, the rooms are spacious, breakfast is good, I just love this motel.

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Tressa, Thank you for the great 5 star review! We love it when our guests take the time to publicly review our hotel and our services so potential guests can hear firsthand about what sets us apart from other hotels. We can't wait to have you back here and check out our new renovations that begin in November and a new made from scratch breakfast menu that will change daily.

"The best Best Western ever!!"

5
04/09/2017

We have stayed at this hotel for years, and absolutely, love the place! It is clean, comfortable and they provide wonderful service. We have been fortunate enough to stay at many 4-5 star hotels over the years, so we were so shocked to enjoy this hotel. Although, my husband's family all lives in Jefferson City, we like staying here so we can all unwind and sleep well while visiting them.

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Shelli, Thank you so much for the wonderful comments and 5 star review. We love your title of your review!!! We love it when our guests reach out to potential guests through reviews and let them know how we set ourselves apart from the other venues around Jefferson City. We can't wait to have you back again next time you are visiting your family!

"Great Stay at a great location"

5
31/08/2017

We have been travelling to Branson Mo from our home in Colchester, IL We usually pass through Jefferson City but chose to leave in the evening and drive half way to Branson. We chose the Best Western Plus Capital Inn due to location on our route. Nice, clean comfortable room. Very quiet hotel, friendly staff. Super breakfast. I was very impressed by the desk clerk who asked for our cell number to call if we forgot something. We have left things at hotels before and have called and never received them back or got them back with big charges to credit card for shipping and even laundry services.

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
We are so glad that you made the decision to stop and stay with us on your way to the wonderful city of Branson! We are very proud of our courteous staff and the quality of the full hot breakfast that we offer every morning. We love to change the menu items up that we cook from scratch. Next time you are through Jefferson City we hope to see you back again to check out what is on the menu!

"disappointed"

2
24/08/2017

Really disappointed in this hotel have stayed there many many times in the past. Currently under new management who want to make sure they get every dime and nickle out of the place. Replaced the thermostat in every room with an "eco friendly" version It only works if the door is ajar and movement in the room. In Missouri, the summers are VERY hot. Takes hours for a room to cool down. Miserable - had to either leave door open all night or be hot.

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
We wanted to let you know that we are under the same management staff that we have had since this property opened 10 years ago and have had the exact same thermostats since that date. We have no idea why you are under the impression that the thermostats have been changed. You must have stayed at a different hotel and posted under our hotel on accident. If you have stayed at our hotel many times in the past you would realize that nothing has changed over the last 10 years including the thermostat.

"Simple quality accommodations"

4
22/08/2017

The BW Capital Inn is a moderately priced hotel with little ambiance but fine lodging. The staff was pleasant, the room comfortable, and the price fair. The only negative is that it's a bit of a drive to do any of the "main" activities in town. But, if you need a room in Jeff, it's a perfectly fine option.

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Mongo, Thank you for taking the time to review our hotel. We appreciate when guests do that to inform all of those guests that are traveling through our great town to know a little more about us. We hope to have you back with us again in the near future!

"Great Stay"

5
22/08/2017

We celebrated my husband's birthday and also working at church this past weekend. We spent the night at Best Western Plus in Jefferson City, MO. Our stay was great--from the room to the pool/hot tub to breakfast the next morning. Recommend this hotel if you need to stay in Jefferson City, MO for any reason.

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for the great 5 star review! Happy belated birthday to your husband!!! We love to hear guests responding in such a positive way and recommending our hotel to others! We truly look forward to seeing you and your husband again if you make it back through Jefferson City!

"Pleasant surprise"

5
18/08/2017

Glad to see BW has decided to become a major player again in the hospitality industry. After not staying at a BW for years because the brands quality had slipped this was a welcome change. we will be staying at others at other destinations.

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We love to hear that we were able to win you back as a Best Western guest. We hope you experiences in the future at other Best Westerns are as pleasant as your stay was with us! We hope to see you back when you come back through town! If I can be of assistance in the future, please don't hesitate to contact me at 573-635-4175. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Kelsey Brown General Manager Best Western Plus Capital Inn

"Great Place to stay"

5
16/08/2017

Friendly staff that help make your stay on the road enjoyable. Good breakfast, clean pool facilities, clean and comfortable rooms, all rooms are like a suite, and a decent fitness room for working out.

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Dear Mike, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We love when our guests express their opinions of our large suite style rooms and how our hot full breakfast helps set us aside from other hotels. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 573-635-4175. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Kelsey Brown General Manager Best Western Plus Capital Inn

"Happy again"

5
15/08/2017

We have stayed at Best Western Plus Capital Inn in Jefferson City several times for business and pleasure, each time we have been very happy with the Inn as well as the staff. The value is good, staff helpful and the facility is excellent!

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 573-635-4175. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Kelsey Brown General Manager Best Western Plus Capital Inn

"Lovely relaxing stay"

5
12/08/2017

What a lovely hotel! My room had a long bed, couch and chair. Just perfect for an evening of working that I needed. The entire evening I didn't hear any other guests. The bed was lovely. Best night I've slept in a hotel in a long time. Shower had great water pressure and hot water. The breakfast was top notch. I'll definitely stay here when I have business in Jeff City from now on

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Amy, Thank you for taking the time to write us a great 5 star review of our hotel! Thank you for your compliments on our over-sized suite-style rooms and full hot breakfast. We appreciate your continued business and look forward to seeing you next time!

"A real surprise"

5
12/08/2017

First impressions...we were so impressed with service of the little gal at the front desk the night we checked in very late (black hair/red tips). She was helpful, fast and very friendly. Our bed was amazing..firm, but not hard, the kind you can melt into but not have a warped back in the morning. Everything has a newer feel to it, very clean, easy access to the highway. Hot tub was great after long day. And 5 words people--biscuits and gravy with sausage. Very happy over all, and very suprised. Our first time to a Best Western. Our ONLY complaint, the in room internet service didn't work for us. But that wasn't a big deal as we got there late anyway. Thank you, we will be back!

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Janna, Thank you for taking the time to write a great 5 star review of our hotel! Thank you for your compliments on our helpful staff, Serta Beauty Rest mattresses and full hot breakfast. Thank you for your continued business and we look forward to seeing you next time!

"enjoyed my stay"

5
11/08/2017

I always enjoy my stay here. The breakfast is good and eating area is neat and clean. My room was comfortable and had good pillows and several of them. The room is a good size. I was impressed because i have did not have a good experience years ago. I really like the updated version.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Alice, Thank you so much for taking the time to write us a great 5 star review of our hotel! We appreciate your continued business and thank you for your compliments on our full hot breakfast and over-sized suite-style rooms. We look forward to seeing you next time!

"A"

4
09/08/2017

Good hotel for the cost, staff was more than helpful, even with a late check in, and as usual best western did very well at being presentable and professional. Mary and gareth were both very helpful with checkin.

"Jefferson City Best of Best Western Plus"

5
04/08/2017

I stay at this hotel every week of the year on business and the staff make my experience comfortable and at a great value for my company!! Mary and Jay on 2nd shift are outstanding individuals and work very hard to ensure that needs are met and the experience is efficient. If you need anything just ask. Michael outs together a great breakfast each morning and has a warm and outgoing personality. Kelsey and Gareth round out the team and they are all provide great service!!

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Tim, Thank you so much for your continued business with us. I know I speak for the entire staff in saying it is always a joy having you with us. Thank you for your compliments on Mary, Jay, Michael, Gareth and I. We are blessed to have such a wonderful team. We look forward to seeing you next time Tim!

"Best Western is my home away from home"

5
04/08/2017

I have had unpleasant issues with another hotel in Jefferson City. Best Western has microwaves, refrigerators, wonderful service and a great breakfast. I LOVE Best Western and won't stay anywhere else if I can possibly help it.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Juell, Thank you for taking the time to write a review of our hotel! We appreciate your compliments on our suite-style rooms, attention to customer care and full hot breakfast! Thank you for your continued business and we look forward to seeing you next time!

"Wonderful place to stay!"

5
02/08/2017

I always try to book at room at this hotel anytime I have meetings to attend in Jefferson City. Unfortunately, there are a few times I was unable to book due to all rooms being reserved. That's okay, I am just trying to reserve asap now!! This is a great place to stay!

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Linda, Thank you for your great 5 star review of our hotel! We appreciate your continued business and look forward to seeing you next time!

"Great value"

5
31/07/2017

Super friendly staff, nice/clean rooms, great breakfast and excellent customer service!! I had a awesome stay during business trip! Would definitely stay at this Best Western Plus again. Will recommend to friends!

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Nicole, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our friendly staff, clean suite-style rooms and full hot breakfast! We thank you for recommending our property to your friends and look forward to seeing you next time!

"Show Me Games trip"

5
30/07/2017

This hotel sets the standard of how all hotels should be. Excellent staff, location, and breakfast. Check in was quick and gentleman was friendly and made sure we had everything we needed. I will always stay here when in Jefferson City or Columbia.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for your great 5 star review of our hotel! We appreciate your very kind words about our full hot breakfast, friendly staff and convenient location. We look forward to seeing you next time and appreciate your continued business!

"Very pleasant"

5
26/07/2017

A nice, welcoming place. Everyone on staff makes an effort to assure your visit is a pleasant experience. The amenities in the room are nice and the room was very clean. Using the Wi-Fi was easy as information was posted on the keycard cover and worked smoothly.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Judith, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our pleasant staff, clean rooms and easy-to-use wifi. We thank you for your business and look forward to seeing you next time!

"open road"

5
26/07/2017

Excellent breakfast. One of the best you will have at any motel. Clean, Very friendly staff, In the evening, the cookies are wonderful. Tea, and other drinks available 24 hours. Clean pool. Located in good area of town. Stores near by.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Rick, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our full hot breakfast, friendly staff and clean pool. We thank you for your business and look forward to seeing you next time!

"Good experience"

5
20/07/2017

Very nice hotel. Convenient location. Large, clean rooms with a comfortable bed and a nice strong shower. Excellent, full breakfast with a multitude of choices. Very quick check-in and check-out. Friendly staff. I will repeat the next time I'm in town for business.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Donald, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our oversized suite-style rooms, full hot breakfast and friendly staff. We appreciate your continued business and look forward to seeing you next time!

"Excellent place to stay!"

5
19/07/2017

This was a very nice hotel and easy to get to. It was very clean and the room was modern and updated. The breakfast was good also. I would highly recommend it if you are staying in Jefferson City, MO.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Teresa, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our clean rooms, full hot breakfast and recommendations to other guests. Thank you for your business and we look forward to seeing you next time!

"Fairly Good Motel"

4
19/07/2017

The motel is clean, and the lady who checked us in was very helpful, making a concerted effort to give me directions to local shopping. The inn seems to pinch penny a little too much. They charge for shower caps and do not provide ketchup packets. Instead guests have to ask to use the bottle kept in the kitchen. In addition, the in-room wireless is slow.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for taking the time to write a review of our hotel! We are delighted that you enjoyed our clean oversized suite-style rooms and friendly staff. We do have ketchup packets at the front desk as well as in our breakfast room for your use. We thank you for your business and look forward to seeing you next time!

"One of the best choices in Jefferson City"

5
19/07/2017

A new Best Western, well designed, clean and well staffed! I travel frequently for business travel as well as personal travel with my family. If we or I are in the Jefferson City area, this will always be our first choice!

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Richard, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our award-winning clean rooms, friendly staff and warm Tuscany theme. We appreciate your business and look forward to seeing you next time!

"Very nice place to stay"

5
17/07/2017

Best Western Plus Capital Inn, in Jefferson City, MO is a very nice place to stay. The staff are always extra polite and helpful. The beds are very comfortable. It is clean and up to date. I would recommend this hotel for any type of stay.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for your great 5 star review of our hotel! We appreciate your compliments on our friendly staff, Serta Beauty Rest mattresses and clean rooms. We thank you for recommending our hotel to other readers and look forward to seeing you next time!

"The best of the best"

5
11/07/2017

Always a caring and accommodating staff. The hotel is always clean and neat and very comfortable feeling. The beds are oh so comfortable it is like sleeping on a cloud. Free breakfast in the mornings is a bonus for sure!!

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Stacey, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our caring staff, clean rooms and comfortable mattresses. We appreciate your business and look forward to seeing you next time!

"Horrible Hotel"

1
10/07/2017

Over the 4th of July, my family and I went to work at Jefferson City. We stayed here and the first night my husband said that one bed was broken. The next morning he told the front desk and they said they would replace it. Well when we got in from working at about 11pm the bed was still broken and my in-laws were wasn't cleaned that day. When confronted at the end of our stay, the general manager said she would give us 10% off our bill. When we got the bill. She had only given us $8 off the entire bill. A three night stay and only $8 off is not 10%. After we talked to corporate, I guess corporate called the Best Western because the general manager called us back and said we told lies about her (which we didn't) and that she didn't want to book any rooms with us anymore. That's fine, we don't want to stay there anyway.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
We appreciate your business and greatly apologize for the condition of your bed. Our maintenance staff was planning to repair your bed upon checkout so I apologize for the misunderstanding. I personally spoke with you upon checkout and offered a further discount off of your room (besides 10% off of one night) and asked for a satisfactory dollar or BWR point amount which you would not provide (so I took no further action). During your most recent stay and prior stays you have disrespected our staff and myself in the manor in which you spoke to them. We have the right to refuse service to anyone and in the defense and best interest of my employees we have decided not to rent to you in the future. Again I apologize for the misunderstanding regarding the bed. Unfortunately, from time to time there are breakdowns in communication between departments and we have taken steps to ensure this does not happen to other guests in the future.

"Son had to sleep on broke bed!"

1
10/07/2017

We have stayed at this hotel for several years, we always pay for 2 to 3 rooms for several days. We have always had great service and the lady that used to work the front desk was always exceptionally nice and helpful. Our son and his family had one of the rooms and after working long hours, he had to sleep on a bed that was broke, my husband told them about it..and they admitted they knew bed was broke and said they were going to fix it after we checked out never offering another room or fixing it during our stay instead at checkout she offered to give 10 percent off which would have been closed to $30 but when we looked at the receipt it was under $10 then she offered 500 points instead of the rest of the money. I called the corporate office and complained they gave us more points but said they could not make the Best Western in Jefferson City Mo. do anything, meanwhile we had reservations at the same hotel for a later date and I got a call saying they did not want us to come back and cancelled our other reservations, unbelievable when it was all their fault.

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
We appreciate your business and greatly apologize for the condition of your bed. Our maintenance staff was planning to repair your bed upon checkout so I apologize for the misunderstanding. I personally spoke with you upon checkout and offered a further discount off of your room (besides 10% off of one night) and asked for a satisfactory dollar or BWR point amount which you would not provide (so I took no further action). During your most recent stay and prior stays you have disrespected our staff and myself in the manor in which you spoke to them. We have the right to refuse service to anyone and in the defense and best interest of my employees we have decided not to rent to you in the future. Again I apologize for the misunderstanding regarding the bed. Unfortunately, from time to time there are breakdowns in communication between departments and we have taken steps to ensure this does not happen to other guests in the future.

"Great hotel"

5
07/07/2017

We greatly enjoyed our night at the Best Western Plus Capital Inn. We arrived at 9:30pm on a Wed. evening. I was disappointed that they did not save us any of the cookies that I had read about in the reviews. I had hoped they would save a few for us since we had reservations. The hotel was well decorated and was very quiet. Room was spacious and clean. Loved that the TV remote was in a little bag titled fresh remote. In the bathroom there was a weird banging noise coming from the vent(it was off) throughout the stay. We could only hear while in the bathroom. Beds were super comfy. Breakfast was good. The cinamon rolls were a nice surprise. Location was right off the highway and an easy drive to tour the Penitentiary and Capital. Would stay here again,

Kelsey B, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for taking the time to write us a wonderful 5 star review of our hotel! I'm so sorry the cookies were already gone by the time you arrived (unfortunately they are first come first serve). I did make a note in your profile so that next time you stay with us the front desk will see the note and be able to hold a few back for you. Thank you for your compliments on our Serta Beauty Rest Mattress, full hot breakfast and convenient location. We look forward to seeing you next time!

"Enjoyable experience!"

5
28/06/2017

I stayed one night at the BW and was very impressed. The lobby and room were very clean and well appointed. The complimentary breakfast was outstanding! I would definitely stay there again if in Jefferson City!

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Denise, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our clean rooms and full hot breakfast. We look forward to seeing you again next time you are in Jefferson City!

"Stay in Jefferson City, MO"

5
27/06/2017

Stayed at Best Western Plus Capital Inn in Jefferson City, MO on June 18, 2017. Nice facility with clean room, nice pool and breakfast. I would recommend this hotel when staying in Jefferson City, MO.

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Paul, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our clean oversized suite-style rooms, indoor pool & hot tub and full hot breakfast. We appreciate your recommendations to other guests and look forward to seeing you again next time!

"Simple Comfort and Convenience"

4
20/06/2017

Nice hotel for simple comfort and convenience. Close to places to eat, expressways and light shopping. The hotel was clean and the staff friendly. I would recommend staying there for business and families.

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Kimberly, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our clean rooms, friendly staff and convenient location. We look forward to seeing you again soon!

"Wonderful hotel."

5
16/06/2017

I always stay at this hotel whenever possible. The staff is friendly and helpful if needed. They will go the extra mile to ensure you have a great stay. The bed is very comfortable, and they have good and hot, free breakfast. Great value.

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Cathy, Thank you for your great 5 star review of our hotel! We thank you for your compliments on our friendly and helpful staff, full hot breakfast and Serta Beauty Rest beds. We thank you for your continued business and look forward to seeing you again next time!

"Decent Hotel"

3
13/06/2017

This stay was okay. I was disappointed with the small pillows and not having a hair dryer in the room. When I called the front desk they were unable to bring one to the room. The breakfast was good and the overall hotel was nice. The room was nicely furnished (with the above aforementioned issues).

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for taking the time to write a review of our hotel. We appreciate your comments on our oversized suite style rooms. I apologize for the missing hair dryer in your room. Unfortunately, our hotel only had one staff member working when you had asked for the hair dryer otherwise we would have delivered it to your room. Thank you for your business and we hope to see you again soon!

"Disappointed"

3
12/06/2017

Starting off our weekend by being disappointed by not receiving the rooms request over a month earlier because they were occupied did not help my mood for the weekend. I see no reason these rooms could not have been reserved as promised!

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for taking the time to leave a review of our hotel! We apologize that your room location request could not be honored. We are unable to guarantee the location of a room until the date of arrival because there may be guests staying over from nights or weeks prior. I have made a note on your profile of your room location request so that next time you stay with us we will already have your request. Your opinion and business is important to us and we would be happy to compensate you in order to preserve our future relationship. Please contact me at [email protected] Thanks again for your review and we hope to see you again soon!

"Excellent"

5
12/06/2017

Excellent Experience. I would highly recommend this hotel!!! It is a 5 star facility in my opinion with a 5 star staff!!! I have stayed in most of the hotels in Jefferson City over the past 18 years and this is the only one that I return to every time!!!!!!!

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Travis, Thank you for taking the time to write us a wonderful 5 star review! We appreciate your kind words about our "5 star" staff and facility! We thank you for your continued business with us and look forward to seeing you again soon!

"Good experience"

4
09/06/2017

Great value, clean. Easy check in and out. Decent breakfast. Internet access was great. Felt very comfortable there, especially traveling alone. Easy access to restaurants and fast food. Convenient to my work location.

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for your great review of our hotel! We appreciate your compliments on our full hot breakfast, high speed internet access and convenient location. We look forward to seeing you next time!

"We could not have been more pleased."

5
31/05/2017

We didn't think a Best Western could be this nice. Our room had high ceilings, lovely décor. The breakfast was terrific and Mary who took care of the area owned it. She was making sure everyone was taken care of. When we had a problem with the toilet they took care of it in five minutes. We will definitely stay again.

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for your great 5 star review of our hotel! We appreciate your compliments on our property. We also thank you for your compliments on Mary, she is a great part of our team! We look forward to seeing you next time!

"Great place"

5
30/05/2017

Great place to relax, unwind, close to Central Dairy. You can visit the Capitol, the old prison, and some fine eating places. Easy on and off access. Great roads to take a motorcycle trip all within the area.

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Ed, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our location and look forward to seeing you again next year!

"Very Happy"

5
24/05/2017

Mary at the front desk is fabulous. We apperciate all of effort and making us feel welcome. She knows us by first name and greets us as we arrive and come theough the front door. And lets not forget the rest of the staff and the front desk are amazing as well.

GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for your great 5 star review of our hotel! We appreciate your compliments on Mary and the rest of the staff, we are blessed to have such a wonderful team. We thank you for your business and look forward to seeing you next time!

"Great"

5
22/05/2017

The rooms was big. Had a King size bed which was very comfortable and had a couch and chair in the room. The bathroom was pretty good size too. Will be back. The staff was very nice. The room came with a fridge and a microwave.

Assistant_GM_26164, Manager at Best Western Plus Capital Inn, responded to this review
Thank you for the compliments! We pride ourselves on our spacious rooms!

"Best Service Ever"

5
19/05/2017

The management and staff are the very best. The hotel is always clean and welcoming. Business takes me to Jefferson City often and this is always my first call to make reservations. I am booked for one meeting for the rest of the year. Very accommodating and the welcome cookies are heavenly. I always feel comfortable and safe when I stay.

Assistant_GM_26164, Manager at Best Western Plus Capital Inn, responded to this review
We are so glad you enjoyed your stay! Thank you for the compliments and we look forward to seeing you again!

"Good!!"

5
18/05/2017

Nice, spacious room. Clean and comfortable! I'll go back!! There was a couch in our double room. The staff was pleasant and the accommodations were nice. The pool area was decent as well as the complementary breakfast.

Assistant_GM_26164, Manager at Best Western Plus Capital Inn, responded to this review
Thank you! So glad you enjoyed your stay!

"Awesome"

5
16/05/2017

The hotel room was very spacious. Beds were very comfortable. Bathroom was not cramped and the shower had fantastic water pressure. Room was very clean. Breakfast provided by the hotel was very good and there was a good variety whether you wanted regular breakfast foods or healthier choices.

Assistant_GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for your great 5 star review of our hotel! We appreciate your compliments on our oversized suite-style rooms, full hot breakfast and comfortable Serta Beauty Rest mattresses. Thank you for your business and we look forward to seeing you next time!

"fit 3 comfortably"

5
10/05/2017

we have stayed at best westerns before but this was the nicest by far. we booked a double queen room and to our surprise it also had a small seating area with a sofa and chair including a small desk area. 3 adults had room to spread and relax. the beds were comfortable and the whole room was very clean. the breakfast area was clean and the food good check in and check out were fast and the staff was friendly. we came down for the penitentiary ghost tour and it was only 8 minutes away from the hotel. will definitely stay here again.

Assistant_GM_26164, Assistant General Manager at Best Western Plus Capital Inn, responded to this review
We are so glad you enjoyed your stay! We pride ourselves on the spacious rooms and cleanliness, as well as our staff of course! We look forward to seeing you again!

"Can't Even Nitpick"

5
07/05/2017

There was nothing to nitpick about at this BW motel. The staff, the breakfast room & items were very good, and the rooms were very nice and roomy. The grounds are very attractive. The motel is next door to a Burger King and close to other fast places to catch a meal.

Assistant_GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Ronald, Thank you for your great 5 star review of our hotel! We thank you for your compliments on our full hot breakfast and oversized suite-style rooms. We look forward to seeing you next time.

"Excellent"

5
05/05/2017

Husband in hospital needed a room picked Best Western very clean breakfast was good staff very pleasant and helpful would definitely stay there again. The motel was close and easy to get too was glad we chose BW

Assistant_GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for your great 5 star review of our hotel! We thank you for your compliments on our full hot breakfast, clean rooms, and pleasant staff. We appreciate your business and look forward to seeing you next time!

"#1 for a reason "

5
02/05/2017

Due to flooding near Rolla, we had to search for alternate accommodations. The number one ranking is deserved. Great room and clean. Felt safe. Even though it's next to busy highway, I slept great. Breakfast is top notch. Very friendly staff. Highly recommend. Recommend top floor.

Assistant_GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for your great 5 star review of our hotel! We appreciate you taking the time to write a review and are so glad that we could accommodate you during the flood! We hope to see you again next time you are traveling to Jefferson City!

"Excellent"

5
28/04/2017

The friendliest staff at any hotel. Clean rooms and hot breakfast. I stay here often for business the people here are always helpful and friendly. They call me by name and always take time to chat. I would recommend this hotel to anyone. It is in a very good location right off of 54 and easy to get anywhere.

Assistant_GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Mary, Thank you for your great 5 star review of our hotel! We thank you for your continued business and your compliments on our full hot breakfast, friendly staff and clean suite-style rooms. We look forward to seeing you next time!

"Good place to stay"

5
26/04/2017

Another great location with great service. Very comfortable beds and the breakfast selection excellent. I loved the way they made the coffee and its availability. My wife and I travel throughout the year and stay at a variety of places in the many states we travel in. We use Best Western quite a bit, and this location is tops among them.

Assistant_GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Eugene, Thank you for taking the time to write us a great 5 star review of our hotel! We appreciate your compliments on our full hot breakfast and 24 hour coffee. Thank you for your business and we look forward to seeing you next time!

"Comfortable stay"

5
24/04/2017

Always stay at this Best Western Plus when visiting the area. It has comfortable rooms, beds, and pillows. The staff are all friendly and helpful. Internet works well and clean bathrooms and modern shower fixtures.

Assistant_GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for your wonderful 5 star review of our hotel! We appreciate your continued business and appreciate your compliments on our large suite-style rooms, friendly staff and clean rooms. We look forward to seeing you next time!

"Overall a nice stay"

4
14/04/2017

Super friendly and professional staff. Nice comfortable rooms. Paid a little extra compared to surrounding hotels, but worth the money. Comfortable bed, although personally used to somewhat firmer mattresses. Nice diverse, good-tasting breakfast choices covering most probable desires. All in all, a great stay.

Assistant_GM_26164, General Manager at Best Western Plus Capital Inn, responded to this review
Thank you for your great review of our hotel! We appreciate your compliments on our friendly and professional staff, oversized suite-style rooms and full hot breakfast. We look forward to seeing you next time!

"Best Western Plus Capital Inn, Jefferson City, MO"

5
07/04/2017

Very clean, larger than average rooms, appropriately priced, Very good breakfast, staff that were very personable and professional. Always try to stay here when in town, but sometimes fully booked. Easy to see why.

Assistant_GM_26164, General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Edward, Thank you for taking the time to write a wonderful 5 star review of our hotel! We appreciate your compliments on our clean oversized suite-style rooms, full hot breakfast and professional staff. We appreciate your business and look forward to seeing you next time!

"Great, Clean Hotel"

5
28/03/2017

We travel once a year to Jeff City for a hockey tournament. This is our top pick hotel in the area. The rooms are clean, nice amenities, bathroom is large and clean. The pool area is great for the parents while the kids swim. Staff is always exceptional and very accommodating. Kelsey and her counterpart are great to work with for group blocks, great level of response and communication back and forth. They are one of the reasons we continue to use this hotel each year. Thank you!

Assistant_GM_26164, General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Lexi, Thank you for your great review of our hotel! We thank you for your continued business and your compliments on our oversized suite-style rooms, indoor pool & hot tub and friendly staff. We look forward to seeing you again next year! Kelsey Brown

"Slept like a log"

4
23/03/2017

I was in Jefferson City for a conference. My three night stay could not have been any more comfortable. The beds were like heaven, wish I could have taken the pillows and mattress topper home with me. Staff very friendly and overall a great place to stay.

Assistant_GM_26164, General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Lisa, Thank you for taking the time to leave us a wonderful review of our hotel. We thank you for your compliments on our Serta BeautyRest mattresses and friendly staff. We look forward to seeing you next time!

"New and clean."

4
19/03/2017

Bedding could use a little freshening up. Pool was closed and we were not notified prior to stay. Still a good alternative when visiting Jefferson City. Breakfast was about what you would expect. When I needed to talk to front desk clerk, I had to retrieve her from the smoking area in front.

Assistant_GM_26164, General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for taking the time to write a review of our hotel. We appreciate your business and feedback and will use it to improve future guest experience. I apologize for the pool closure. We have only had to close it one or two times since we opened but it is back open now. I apologize for the inconvenience and hope you will consider staying with us again so we can show you why our guests ranked us the #1 hotel in Jefferson City on TripAdvisor.

"Nice place with great accomodations!"

4
13/03/2017

Stopped here while my daughter was in town for a softball tournament. It was nice and the rooms were great! Would definitely stay here again. Food within walking distance or just up the road there are some other choices.

Assistant_GM_26164, General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Stephen, Thank you for taking the time to write us a great review! We are so glad you stayed with us and enjoyed our accommodations. We hope to see you again next time you are in Jefferson City! Maybe next time you can take a tour of the decommissioned Missouri State Penitentiary or come for our 4th of July Salute to America celebration!

"Great place for a meeting."

4
15/11/2016

I stayed overnight for a health care meeting. The hotel is clean, the staff is friendly and the rooms were comfortable. I am a bit picky about hotel rooms and I was not disappointed! I think the best thing that I saw in the room was that the remote had been sanitized, so important!

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great review of our hotel! We appreciate your compliments on our clean rooms, friendly staff and over sized suite-style rooms. We thank you for your recommendations to future guests and look forward to your next stay!

"Comfortable and Courteous"

5
13/11/2016

Checked in for a quick overnight stay to attend a Veterans Day event. Check in was quick and easy by a very friendly front desk staff. We were given a room on the third floor near the elevator. The floor was very quiet and convenient access to the elevator. The room was a king and it was very spacious, with a sitting area. The room was very clean and set up very well. We were missing an iron, but a quick visit to the front desk solved that almost immediately. Would certainly stay at this property next time we are in Jefferson City!

Assistant_GM_26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great 5 star review of our hotel! We are delighted that you enjoyed our friendly front desk staff and clean over sized suite style rooms. Thank you for your business and we look forward to seeing you next time!

"Great hotel, great value"

5
10/11/2016

Very clean, good breakfast, great location. Staff are very friendly and helpful. I would definitely recommend this hotel. Rooms are spacious and comfortable. The wifi is also very good and easy to access.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Kris, Thank you for your great 5 star review of our hotel! We are thankful for your compliments on our clean hotel, full hot breakfast and friendly staff. Thank you for your business and for your recommendations to future guests. We look forward to seeing you next time, safe travels!

"Clean hotel with friendly service!"

4
07/11/2016

A great place to stay...this is a clean hotel with friendly staff. I would have given 5 stars, but the rooms could use some updating. There is free breakfast, free parking and convenient highway access.

Assistant_GM_26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Margaret, Thank you for your great review of our hotel! We appreciate your compliments on our clean hotel and friendly staff. Funny that you mention the updates, we just concluded our design evaluation and have many new items on order as we speak. Maybe next time you stay with us, the updates will be completed. We thank you for your business and look forward to your next visit!

"Great Hotel VERY Poor Staff (Shady)"

2
22/10/2016

Be Careful here!! Fraudulent place or employees. Credit card fraud from within the hotel and the employees were useless, even intimidating! Shame since the hotel is so nice...the owners should know what will bring this location down!

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Good morning Renee, We have spoken with you on 10/24/16 regarding this issue. Our staff and hotel had nothing to do with the call that came to your room. The scammer would have had to call you from another room in the hotel. I have reviewed the audio/video footage and have spoken to all staff members who were present during the incident. I am confident in my employees and their honesty. I apologize that you were a victim of fraud but our hotel should not be held responsible. We hope that you will give us another chance to show you why our guests ranked us the #1 hotel on TripAdvisor in Jefferson City and why we are ranked in the top 33 Best Western hotels worldwide. Please email or call with any additional concerns. Kelsey Brown Assistant General Manager [email protected]

"Greatest Facility I Have Ever Stayed In"

5
19/10/2016

Very friendly and accommodating staff. Large rooms, and very clean. Comfortable beds, and bedding. Nice dining area with complimentary breakfast. Quiet facility. I like that the Inn is completely smoke-free. Nice pool area. I stayed here two nights. This will be my home away from home, whenever I am in Jefferson City. They accommodated my request for a top floor room. I left an item in my room, and they have already mailed it to me. This is the best place to stay in Jefferson City. You will not be disappointed.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great 5 star review of our hotel! We appreciate your compliments on our oversized suite-style rooms, full hot breakfast and indoor pool & hot tub. We thank you for your continued business and look forward to seeing you again soon!

"My stay at the BW in Jefferson City MO"

5
18/10/2016

A+ hotel all the way, clean, courteous and the staff is wonderful. The rooms are immaculate, the breakfast is great and you can tell the staff love their jobs .. as they go out of their way to accommodate you.... they now call me by name since I am a repeat traveler.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Judy, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our clean rooms, full hot breakfast and friendly staff. We are so lucky to have a great staff here. Thank you for your continued business and we look forward to seeing you again soon!

"Wonderful hotel in Jefferson City"

5
17/10/2016

We stayed at the Best Western in Jefferson City, Missouri upon a recommendation of a friend. We decided to try it even though there were hotels closer to our meeting venue. The hotel was clean, comfortable and friendly. Great Breakfast! We would definitely stay there again.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Janet, Thank you for your great 5 star review of our hotel! Thank you for choosing to stay at our property and we are delighted that you enjoyed the clean rooms, and full hot breakfast. We hope to see you again next time you are in Jefferson City.

"Meeting in Jeff City"

5
15/10/2016

Have now stayed at this Best Western Plus on two different occasions. On my first visit my reservation was made by someone in the group which I was traveling with. I wasn't sure what to expect from the Best Western chain in general since I usually look for a hotel class slightly higher so I took at look at Trip Advisor to see what people say. The Best Western Plus in Jefferson City is ranked the highest of all hotels and for good reason. The hotel was very clean, conveniently located about 3 minutes from the capital area, and the staff was great. The rooms are simple but great! During my first trip my room felt new, clean and was very spacious. Front desk staff was very helpful and friendly. On my recent return visit, I was met with the same friendly and helpful staff, but when I walked into my room I immediately noticed a smokey smell combined with a chemical smell. The front desk staff quickly gave me another room and explained the carpets were just cleaned in the other room, (maybe following a guest that couldn't abide by the no smoking rule), so I don't feel this was fault of the hotel or its staff, but the room may require an even deeper cleaning. The new room was perfect! I have already booked another stay at this hotel and would recommend to anyone staying in Jeff City!

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Mark, Thank you for your great 5 star review of our hotel! We are delighted to see that you enjoyed our friendly staff each time you visited. I apologize for the previous guest smoking in the room. We do our best to treat the room and do not approve it for rent until the smell is gone- however, sometimes the smell can come back after it has been treated. Thank you for your recommendations to other guests and we appreciate your continued business!

"Excellent hotel in the capital city"

5
12/10/2016

We stay at this hotel often when we visit relatives in the area. The hotel is well maintained and the staff is the best. There is a nice pool and hot tub. A full breakfast meal is provided. We wouldn't consider another hotel in this area for the price and value.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Virginia, Thank you for your great 5 star review of our hotel! Thank you for your compliments on our friendly staff, indoor pool & hot tub, and full hot breakfast. We thank you for your continued business and look forward to seeing you next time!

"Cleaning Friendly"

5
01/10/2016

The staff were very kind and helpful, the place was clean, and the breakfasts were delicious. There was always coffee available 24/7, and I felt safe here, too. They were very accommodating during my time of crisis, while my husband was in the ICU.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Hi Suzan, Thank you for your great 5 star review of our hotel. We thank you for your compliments on our kind staff, full hot breakfast and clean hotel. We are so sorry to hear that your husband went to the ICU and hope that he makes a speedy recovery!

"Clean, friendly and nice"

5
30/09/2016

Stayed here while attending a training for work. Very clean. The rooms are large and the bed is fairly comfortable. Breakfast which is included was good and filled a person up. The staff was personable and did a great job.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for taking the time to leave a 5 star review! We thank you for your compliments on our clean room, full hot breakfast and personable staff. We hope to see you again next time you are in Jefferson City. Have a wonderful week!

"Excellent staff"

5
27/09/2016

We stayed two nights at the Best Western Plus in Jefferson City, MO. We were traveling from 10 hours away by car, and the hotel was extremely easy to find. It had a convenient location to shopping, restaurants, and the downtown capital area. The only issue we experienced during our stay was connection to the high-speed wireless internet, but the front desk staff resolved the issue quickly through a call to the help desk. The problem was fixed within five minutes of our call. We did not take advantage of the complimentary breakfast, but it appeared to have more variety than other hotels of this class. The room was very clean, quiet and spacious. We would definitely stay here again.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Hi Mary, Thank you for your great 5 star review of our hotel! We are so glad to hear you enjoyed your stop with us along your 10 hour trip. We hope next time you stay you have time to check out our full hot breakfast prepared by a professional chef (M-F). We look forward to seeing you again soon!

"Great hotel, friendly staff, nice pool and spa"

5
25/09/2016

I visited the Capital with a friend and we stayed here.The hotel is clean and the pool/spa area is spacious and nice. Free hot breakfast was great and all the staff we encountered were very friendly. Hope to stay there again on my next visit to Jefferson City!

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Hi Suzan, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our indoor pool & hot tub as well as our full hot breakfast and friendly staff. We look forward to seeing you again next time you are in Jefferson City. Safe travels!

"Nice Hotel!"

5
22/09/2016

Very nice hotel. Clean. Nice, spacious breakfast area with good food choice. Room clean, beds comfortable. Room spacious. In addition to 2 queen eds, had a sofa and stuff chair. Comfortable desk chair. Very positive experience.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Hi Lloyd, Thank you for your great 5 star review of our hotel! We are delighted to see that you enjoyed our full hot breakfast and spacious suite-style rooms. We hope to see you again next time you are in Jefferson City and thank you for taking the time to write a review. Safe Travels!

"Very nice"

4
22/09/2016

This was a very nice spacious hotel and would stay here again! The staff was friendly and the breakfast was pretty good! The rooms were huge and very clean. They take good care of their guests and the place is updated! I have never stayed at a best western before but I definitely will be staying at more when I go to take a trip. I was impressed with the entire experiance

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Hi Lori, Thank you for your great review of our hotel! We thank you for giving Best Western Plus a try and are glad you had a great experience from start to finish. If you didn't already get setup on Best Western Rewards, we would be happy to get you setup so you can start earning points at each Best Western you stay at. Thanks again for taking the time to write us a review and we look forward to seeing you again next time!

"Excellent Hotel and peeps"

5
22/09/2016

I go to Jefferson City often for business I love staying at Best Western they treat me like family. They call me by first name when they greet me and are always friendly. There are always warm cookies at check in. Breakfast is always fresh. Mary rocks.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Mary, Thank you for your great 5 star review of our hotel! We thank you for your compliments on our front desk staff and are so glad you enjoy our hot chocolate chip cookies as well. We look forward to seeing you again next time you are in Jefferson City!

"Clean, free breakfast, friendly staff "

5
20/09/2016

I stayed here for work last week and was very impressed. The staff was very friendly especially Elisha at the front desk & Mary in the dining room. They had a great free breakfast with tons of options that was open for 4 hours and then had the most delicious chocolate chip cookies available in the evenings for the guests. No joke I gained a bit last week! The room was clean and I never had any issues. Only suggestion is to have more of the black makeup towels available. I think those are genius but I never saw one again after my first night there so I just used the pretty white ones... sorry :/

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Hi Julie, Thank you for your great 5 star review! Thank you so much for taking the time to recognize our friendly staff and full hot breakfast. We do have extra black makeup towels available upon request but I will find out why it was not replaced after your first night. Thanks again for leaving the review and we hope to see you again next time you are in Jefferson City!

"A comfortable yawn"

3
20/09/2016

From what has been voted “America's Most Beautiful Small Town” our expectations from its highest rated hotel on Tripadvisor were perhaps overly elevated. This is a comfortable, convenient and good value stay – as are the majority of the Best Western brand. But it falls short of being very good. The good: Large, clean and comfortable standard king room which was also reasonably quiet – as long as you ignore the air-conditioning. Easily accessed from highway 54 about 2.5 miles from the city centre. There's plenty of parking, the front desk was polite and helpful, almost everything was there and it mostly worked as expected. The included wifi worked OK on all our devices – although it does require you to persistently login. Breakfast is included. The not so good: there is no in-room safe – you need to go to the front desk for that. Breakfast is satisfactory – it will get you started but it's not something to look forward to and don't arrive even slightly late on weekends because the choice pickings will be gone and are not replenished. The room, indeed the entire hotel, décor is inoffensive but getting to be a bit old hat. More than once we had a problem with our room access cards but are not sure whether this was a technical or management problem.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Good morning, Thank you for your review of our hotel. We thank you for taking the time out of your day to share the things you enjoyed and the things that were on your mind. We value your opinion and are constantly striving to maintain the highest levels of customer care. We thank you for your compliments on our over sized suite style rooms and friendly staff. To clarify on a few of the things you touched on, we do offer a guest safe that is located at the front desk. It requires one key from you and one key from a staff member to open the safe. I also apologize for the breakfast not being fully stocked when you came in over the weekend. We will use this as a teaching moment and will make sure that our future guests do not have that experience. Again, I thank you for taking the time to leave a review. We hope that you will give us another try to show you why our guests ranked us the #1 hotel on TripAdvisor and why we are in the top 1% of all Best Westerns in North America. Have a wonderful day!

"Best Western in Jefferson City"

5
07/09/2016

This hotel was clean, the free breakfast was good and the staff was great! Before checking out we discovered that our car battery was dead. Went inside to check out and ask for help and without hesitation Diane who was the Best Western employee behind the counter volunteered to help us with out hesitation! Many Thanks to Diane. I would recommend staying here.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Hi Kellie, Thank you for your great 5 star review of our hotel! We are so happy to see that Diane provided you with outstanding customer care! We are also glad that you were able to get back on the road safely. Thank you so much for recommending us and leaving such a kind review. We look forward to seeing you again next time you are in Jefferson City!

"Wonderful hospitality!"

5
04/09/2016

We've stayed here at least the past 3 years and will definitely continue. The staff go above and beyond. I needed an extra blanket, had called and was coming down to get it, the front desk staff ended up meeting me at the elevator. I had to take my husband breakfast to the room as he was sick, one of the ladies in the breakfast room found me a tray to carry the plate on and even poured us both orange juice for me to take back. I've always enjoyed this hotel, but after our most recent stay, was impressed beyond belief.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great 5 star review of our hotel! We appreciate your continued business for the last three years and in the future. We are so sorry to hear your husband wasn't feeling good and hope he is doing better now. We look forward to seeing you again next time you are in Jefferson City!

"Business Trip"

4
29/08/2016

This was a good location and nice clean hotel. I will not hesitate to stay here again. It was easy to navigate from this hotel to shopping, downtown, everywhere I needed to go. There is a Burger King next door so if you need a quick bite and don't want to go far you can go there. You can always order food from several places and they will deliver to the hotel.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Hi Pam, Thank you for your great review of our hotel! We thank you for your loyalty to our hotel and look forward to seeing you again next time you stay with us. Thanks again for your review, have a wonderful day!

"Great Place in Jefferson City"

5
28/08/2016

Very clean. Helpful staff. Plenty of parking. Convenient location for going to different places in Jefferson City. Coffee ready early (4:30 am) in the dining room so you don't have to wait on breakfast time.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Vickey, Thank you for your great 5 star review of our hotel! We are glad to see you enjoyed our clean suite style rooms, helpful staff and 24 hour coffee in the breakfast room. We hope to see you again next time you are in Jefferson City!

"GREAT for an overnight stay!"

5
23/08/2016

We were in town for a wedding and just needed a place to stay for the night. We were surprised at how nice this little hotel just outside of Jefferson City is! Very close to downtown restaurants and State Capitol. The hot breakfast was more than satisfying! And the area was very clean and well kept! No spills anywhere...that is a big turn off for me when eating at one of those. We were so pleased we already made another reservation for an upcoming event that we decided to spend the night rather than the two hour drive back home.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Melissa, Thank you for your great 5 star review of your property! We hope you had a great time at the wedding. We are delighted to see that you were able to enjoy our full hot breakfast as well. We thank you for keeping your business with us and look forward to seeing you for your next stay!

"You Won't Be Disappointed! This Hotel Lives Up To All It's Rave Reviews!!"

5
20/08/2016

Plain and simple, The Best Western Plus Capital Inn in Jefferson City, Mo lives up to all of the great reviews which is what convinced our family to stay here! When choosing a hotel to stay in for ourselves and to recommend to our extended family, as always, I looked to Tripadvisor for honest reviews. I recommended The Best Western Plus as it was listed as the #1 hotel in Jefferson city by Tripadvisor so all of our family coming from Illinois and Michigan, booked our rooms for the weekend. We were ALL extremely happy with everything about the hotel from the exceptionally friendly and helpful staff, the spotless rooms and bathrooms, the overall comfort and "high-end" decor of the entire hotel and the great complimentary breakfast we had each morning of our stay! We are planning a family reunion in 2017 and we will most definitely be booking our rooms here again!

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Hi Kate, Thank you for your wonderful 5 star review of our hotel! We appreciate your kind words about our hotel and staff. We are happy that you chose us from our reviews on TripAdvisor and are glad that we reinforced our great reviews during your stay. We look forward to seeing you again in 2017 for your reunion as well. Have a wonderful day!

"Good Hotel, Friendly Staff"

5
19/08/2016

This hotel is always clean. The staff is always helpful and friendly. The hot breakfast in the morning is always great. I have always enjoyed my stays at this hotel. I have 3 to 5 meetings in this town a year and Best Western is the hotel I always stay at when I'm in this town. This is because of the quality of the hotel and service.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Hi Jason, Thank you for your great 5 star review. We appreciate your compliments on our consistently clean hotel, helpful staff and full hot breakfast. We thank you for keeping your business with us and look forward to seeing you next time you are in Jefferson City!

"Perfect for our needs!"

5
19/08/2016

This will be our new place to stay when we come to visit our family. Big rooms, comfy beds, very clean, nice pool, friendly front desk. Loved the breakfast ladies - so attentive and helpful! We'll be back!

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Cathy, Thank you for your shining review of our hotel! We appreciate your compliments on our oversized suite style rooms, indoor pool & hot tub and attentive staff! We look forward to seeing you next time you are in Jefferson City!

"They put the "PLUS" in hotel lodging"

5
16/08/2016

Stayed for the 1st time at this BW in Jeff City, which put me 1 hour drive from Sedalia for the MO state fair. Often stay at Best Westerns, but don't necessarily watch for BW Plus. I will now! The room was clean, bed & linens very comfortable, indoor pool was refreshing. Their "PLUS" items -- $1 vending machine choices, extensive breakfast choices, Grab 'N Go breakfast bags ready at front desk for guests who didn't have time to sit down & eat, iced lemon water & tea bags available 24 hrs a day, very friendly & professional staff. Won't hesitate to stay here again the next time I visit the area.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great 5 star review of our hotel! We hope you enjoyed your time at the State Fair and are glad you chose to stay with us despite the drive. We thank you for your continued business at Best Western Branded hotels and look forward to having you next time you stay in Jefferson City!

"Bestwestern Jefferson City, Missouri"

5
15/08/2016

There is no better place to stay in Jefferson City. I am in Jefferson City for business about 10 or more times a year and I always stay here. Mary is the night time Clerk and she is just wonderful. And if your lucky Michael will cook up one of his special the day you are there.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Hi Leah, Thank you so much for your great 5 star review! We love having you around, I know I speak for Mary too! Thank you so much for your continued business and we look forward to seeing you again soon!

"Clean and Comfortable"

5
13/08/2016

This was my first stay at a Best Western Plus hotel. The building was clean, the staff were very helpful and the room was large and quiet. The location was perfect. It was in a location that was only a couple minutes drive from the main attractions of the city, yet it had a country setting.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Angela, Thank you for your great 5 star review of our hotel! We are excited to see that you gave Best Western a try and are thrilled that you enjoyed our clean & spacious rooms, helpful staff and convenient location. Were you able to sign up for Best Western Rewards while you were here? If not, I'd be happy to set you up so you can get points anytime you stay at a Best Western worldwide. You can email me at [email protected] if you are interested. Thank you again for your review!

"I wonderful experience!"

5
08/08/2016

Hotel was excellent. Rooms were spacious and very clean. Bath was a nice size. Excellent water pressure and the shower head did not hit mine. (I am tall) Loved that! Staff very attentive but not overboard. Reception was the best! She was funny, efficient, not too chatty, but got her official business done in a fun way without being sappy.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great 5 star review of our hotel! Thank you for your compliments on our clean oversized suite-style rooms, massage shower heads, and front desk staff. We hope to see you next time you are in Jefferson City!

"Great hotel in Jeff City"

5
08/08/2016

The Capital Inn in Jefferson City is an excellently operated hotel. The staff is very helpful, and the rooms are clean and comfortable The breakfast offerings were very good, and the staff was very helpful in operating the waffle maker. An excellent selection in Mid Missouri

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great 5 star review of our hotel! Thank you for your compliments on our helpful staff, full hot breakfast, and clean rooms. We hope to see you again next time you are in Jefferson City!

"Clean, quiet and comfortable"

5
07/08/2016

The rooms were spacious and very clean. Large bathroom area with plenty of counter space. Breakfast was very good with a wide variety of choices. Plenty of parking and it is in walking distance to a Burger King if you need a eat or late night snack!

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Kay, Thank you for your great 5 star review of our hotel! We thank you for your compliments on our large bathrooms with granite counter tops and full hot breakfast with many choices. We hope to see you again next time you are in Jefferson City!

"You won't be disappointed"

5
05/08/2016

Great hotel, always clean, best customer service, comfortable beds/pillows, quality internet service, breakfast offers numerous choices and tastes good, parking lot is good. This is always my first choice in a hotel in Jefferson City, MO. The evening desk clerk, Mary, is the best!

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Hi Bobbi, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our high levels of customer service, full hot breakfast and front desk staff. Thank you for your continued business and we hope to see you again soon!

"Great Place to Stay"

5
04/08/2016

This appeared to be a relatively new hotel. Everything was fresh and clean. This hotel had the best overall staff that I've seen in a very long time. Every staff member spoke to us as we passed them including housekeeping. The girl at registration was very friendly and went out of her way in recommending places to eat. She had a very pleasing personality. Breakfast was very good with a wide array of offerings. The lady working in the breakfast room was so pleasant and friendly too. Her supervisor came in to talk to her about something and he was very kind and respectful to her. Wonderfully trained staff in every position! I highly recommend this hotel!

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Sue, Thank you for your great 5 star review of our hotel! We are truly blessed with the best staff members and wonderful guests to boot! Thank you for your recommendations and compliments on our staff and full hot breakfast. We look forward to seeing you again next time you are in Jefferson City!

"Best Western is the best"

5
04/08/2016

We are asked to stay at either Capital Plaza or Best Western. Everyone who gets to stay at Best Western just loves it and won't go back to Capital Plaza. The rooms are cleaner, as is the hotel. It smells fresh. They give you chocolate chip cookies at the front desk. They are so welcoming and quickly learn your name if you are there very often, which I have never had happen at any other hotel. I felt like Norm on "Cheers"! Wonderful rooms with micro, fridge, coffee maker and tv with comfortable bed and sitting/work areas. For the price an absolutely fantastic hotel and I don't like to stay anywhere else. The only reason I would not stay on pleasure is that I have pets and if we travel, they generally go with us.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Juell, Wow, what a shining review! Thank you so much for your kind words about our hotel. We are very blessed to have such a friendly staff and staff that pays great attention to detail. I look forward to sharing your review with our staff. Thank you for your continued business and we look forward to seeing you again next time you are in Jefferson City.

"BW Plus, Capital Inn, Jefferson City"

5
29/07/2016

I travel to Jefferson City all of the time for business, and this is my top pick of hotel to stay in. The rooms are always clean, and the staff go out of their way to make sure your stay is pleasant. The beds are very comfortable, and the hot breakfast is always good.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Cathy, Thank you for your great 5 star review of our hotel! We thank you for your loyalty to our hotel and your frequent business. We appreciate your compliments on our clean rooms, full hot breakfast and accommodating staff. We look forward to seeing you again next time you are in Jefferson City!

"nice room, comfortable"

4
26/07/2016

this was a nice hotel with comfortable beds. the room was clean and fresh. the breakfast was you normal continental breakfast. i went here for work but have stayed at several best westerns before, this was seemed pretty new and very clean.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Kara, Thank you for your great review of our hotel! We thank you for your compliments on our Serta Beauty Rest Beds and full hot breakfast prepared by a professional chef each morning. You are exactly right, we are the newest hotel in Jefferson City and not long ago we were ranked the number 3 property of all Best Westerns in the US and Canada! Thanks again for your review and we hope to see you again next time you are in Jefferson City!

"Very Clean and Spacious "

4
25/07/2016

After spending a weekend helping a family member move to Jefferson City, we were looking for a quiet place to get some rest. This hotel was very clean and our room and bathroom was spacious. The only downside was a less than stellar breakfast and a crowded elevator each time we used it.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Hi Carole, Thank you for your great review of our hotel! We thank you for your compliments on our clean over sized suite style rooms and luxury bathrooms complete with granite counter tops and massage shower heads. We look forward to seeing you next time you are in Jefferson City!

"The Bestest Western"

5
20/07/2016

This hotel was a great experience. Excellent indoor pool was perfect for some play time for the kids while I relaxed in the hot tub. Rooms were nice, clean, and big. The beds and pillows were very comfy. The bathrooms were nice too. We enjoyed the very nice breakfast in the morning before checking out. If I ever find myself in Jefferson City again, this is where I intend to stay.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great 5 star review of our hotel! We thank you for your compliments on our indoor pool & hot tub, clean rooms, and full hot breakfast. We thank you for your loyalty to our hotel and look forward to seeing you for your next visit.

"Mini Vacation "

5
20/07/2016

Stayed at the Best Western Plus in Jefferson City, Mo. after taking my granddaughter to visit the Capitol building and some of the other attractions in Jefferson City. This hotel was the highlight of her trip. The staff was helpful and friendly, our 2 bed queen room was spacious and one of the cleanest hotels I have ever been too. The pool area was clean and well appointed. The free breakfast was huge, with eggs, sausage, hash browns, biscuits and gravy, waffles, breads, fruit cereal, oatmeal, coffee, juices and anything else you could want for breakfast. This hotel is also close and convenient to all the attractions. I will definitely stay here again when in Jefferson City.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Sharon, Thank you for your great 5 star review of our hotel! We are so glad to see that your granddaughter enjoyed her trip (and the hotel)! We appreciate your compliments on our oversized suite style rooms and full hot breakfast. We hope to see you next time you are in Jefferson City!

"More standard BW fare"

4
13/07/2016

BW tend to be pretty formulaic and this is no exception. They are clean comfortable rooms that a quite well appointed. Value is also OK. The only thing that really should change is the truly shocking use of disposable crockery and cutlery for the included breakfast. How is that environmentally responsible?

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Tony, Thank you for your 4 star review of our Award Winning hotel! We thank you for your compliments on our comfortable suite style rooms. Unfortunately, the use of hot water in washing the hundreds of dishes used daily would also be harsh on the environment and that is one of the reasons why we opt for disposable utensils. Our hotel does have many other "green practices" including: -216 Solar Panels on our roof to assist in electricity usage -Recycling of all paper products used in office operations -Linen Reuse program (Stayover guests have a choice of new sheets or reuse to save water/energy) -LED lighting throughout the hotel -Salt water pool Thanks again Tony, we hope to see you again next time you are in Jefferson City!

"New Home-away-from-home!"

5
09/07/2016

I'm kind of a hotel snob and this hotel passes my test with flying colors! Spacious room with plenty of room to relax! - chair - love seat - nice, bid desk & chair - Flatscreen TV - microwave - mini coffee maker - mini fridge - hotel dryer - closet - 4 lamps - business center - pool Bathroom was very clean. Wish I had taken a picture. The chrome fixtures were shiny & spotless. Shower curtain was clean. Can't say enough good about this room! We recently sold our house here and I believe we've found our home away from home for when we come to visit friends and family!

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Hi Maria, Thank you for your great 5 star review of our hotel! We are happy to see you enjoyed your stay with us and are sad to see you leave Jefferson City. Next time you are in town to visit friends and family we would be happy to be your "home away from home." Thanks again Maria!

"Great Experience"

4
08/07/2016

Great Place to stay at a very reasonable price as well. Good Hospitality, cleanliness, newly decorated, great beds, great breakfast..... We highly recommend it to everyone... Hotel is at good location but the city lacked good street signs to find it... BUT, right off of the interstate so it is very accommodating getting to and from.

Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great review of our hotel! We appreciate your recommendation to other guests. Way-finding signs are in the works so hopefully next time you are in town they will be up. We look forward to seeing you next time you are in Jefferson City!

"Very nice, good value and quality"

4
05/07/2016

Nice hotel, close to everything. Excellent staff. Very helpful and courteous. Good value. Breakfast is just okay and could use a more personal touch with the options. Fitness Center is small and in needs some upgrades. Pool and hot tub were not as clean as expected. The rest of the hotel was very clean and well furnished.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Robert, Thank you for your great review of our hotel! We appreciate your compliments on our courteous staff and clean hotel! Our full hot breakfast is prepared by a professional chef and has biscuits & gravy, sausage, hash browns, eggs, yogurt, waffles, fruit, oatmeal, etc. and we often have items such as red potatoes, breakfast sandwiches, french toast casserole, breakfast lasagna, egg casserole, breakfast burritos, quiche, cinnamon rolls and coffee cake- cooked fresh by the chef! Our salt water pool & hot tub are maintained daily by a pool care professional as well. We look forward to seeing you again next time you are in Jefferson City!

"BestWest Jeff City"

4
03/07/2016

We were staying one night while visiting the area. The Motel was clean, had a nice selections of sundries and snacks and the complimentary breakfast was excellent. Sausage patties, hash-browns, biscuits and gravy all very good. Highly recommend .

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great review of our hotel! We thank you for your compliments on full hot breakfast prepared by our very own chef; with biscuits & gravy, hash browns, sausage, eggs, waffles, cereal, fruit, yogurt and much more!

"Always a Great Value but Now a Better Breakfast"

5
03/07/2016

This is my favorite place to stay in the area. On the map, it looks like it may be out of the way but it is actually convenient to get everywhere. It is always clean and well cared for. The staff is always pleasant and helpful, and the check-in and check-out process is quick and smooth. I've stayed here for years and never had a problem with the breakfast, but it is actually one of the better "free" hotel breakfasts that I've had. The staff that works breakfast is extremely pleasant and helpful, too. It's a great place to stay, and I would highly recommend it to anyone in the area. I've stayed in some other hotels and always come back to this one. The rooms are huge and very clean. The bed sleeps well, and very little sound from the hallway can be heard inside the room.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great 5 star review! We are delighted that we are your "favorite place to stay"! We thank you for your compliments on our full hot breakfast as well and are lucky to have a professional chef with us during the week to prepare the best breakfast for our guests. Thank you for choosing us to stay with and we look forward to seeing you again next time you are in Jefferson City!

"Super Front Desk Staff!"

5
02/07/2016

Our room was quiet, clean, comfy and roomy. Breakfast was hot and plentiful. Jennifer at the front desk is a gem of a girl - gracious and helpful! Both Alicia and Mary (front desk) were also very pleasant and accommodating. Thank you to them! Hotel is a short drive to the capitol, historical sites and LOTS of restaurants!

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Naul, Thank you for your great 5 star review of our hotel! We thank you for your compliments on Jennifer, Elishia and Mary as well, we are lucky to have them as a part of our team! We look forward to seeing you again next time you are in Jefferson City!

"Highly Reccomend"

5
01/07/2016

Stayed as a group for a local ball tournament - hotel is very well taken care of, staff is friendly, breakfast was fantastic - and the location was perfect for our needs. Rooms are big, lots of space to spread out. I'd definitely stay here again.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Alicia, Thank you for your great 5 star review! We appreciate your recommendations and compliments on our friendly staff, convenient location and over sized suite-style rooms! We look forward to seeing you again!

"Great Accomodations"

5
30/06/2016

The staff is always very friendly and willing to help with anything and everything. The rooms are very nice with all the amenities and I can't say enough about how comfortable the beds are. They have a great indoor pool, hot tub, and exercise room! Breakfast is ready and waiting each morning when you rise and hot chocolate chip cookies every evening when you return from your outing. This place by far is one of the best!

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Stacey, Thank you for your great 5 star review! We appreciate your compliments on our full hot breakfast, over-sized suite style rooms and complimentary chocolate chip cookies Monday through Thursday! We look forward to seeing you again next time you are in Jefferson City!

"Great hotel"

5
21/06/2016

My coworkers and I travel for work frequently. We always enjoy our stay at the Best Western Jefferson City. The hotel is clean, has updated décor, and the staff are friendly and efficient. We hate to stay any place else!

Kelsey B, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Robin, Thank you for your great 5 star review of our hotel! We thank you for coming back to see us and appreciate your compliments on our friendly staff and clean rooms. We look forward to seeing you again next time you are in town!

"Family"

4
21/06/2016

Nice hotel - I would recommend it. We originally booked at a different hotel, and was greeted with such a rude demeanor and was given a much higher quote than what was quoted over the phone. We then check two additional hotels for availability and cleanliness. This hotel was pricier, but it was new and worth it. During our stay, there was a family reunion taking place at the hotel. The party room was right off the main lobby, and was always crowded and full of kids from the party.

Kelsey B, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Tracy, Thank you for your great 4 star review and recommendations! We thank you for giving us a try and are glad that you were satisfied with your stay! We apologize for the reunion guests, that group in particular has not been asked back due to their disruptions. Thank you again for your review and we hope to see you again next time you are in Jefferson City!

"Nice stay"

4
04/06/2016

The hotel was nice and clean with a nice location off the interstate. The room was comfortable and spacious and clean. The staff was nice even though we were later than we were expecting. The hotel also has nice amenities.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Sarah, Thank you for your great review of our hotel! We appreciate your compliments on our clean rooms and convenient location. We hope to see you again next time you are in Jefferson City!

"Wonderful hotel."

5
03/06/2016

Wonderful hotel - friendly staff, beautiful decor, great breakfasts. Good location. Fast internet, although it did reboot somewhat. Elevator was central and quick. All-suites make for a nice room size and furniture was comfortable and not "model home" furniture.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great 5 star review of our hotel! We appreciate your compliments on our friendly staff, suite-style rooms and full hot breakfast! We hope to see you next time you are in Jefferson City!

"Friendly staff, VERY clean hotel"

5
02/06/2016

This is a very nice hotel for the price. Everything was clean and well-maintained. Staff here is excellent. The pool and hot tub are nice and in good condition. The breakfast is AMAZING with tons of extra options for everyone.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Jeannette, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our clean hotel, excellent staff and full hot breakfast! We hope to see you again next time you are in Jefferson City!

"Got to LOVE this place"

5
31/05/2016

Fantastic Hotel, Facilities are first rate. Staff is great, the food was good, nice pool and exercise facilities. Bed is Oh so comfortable. If your staying in Jefferson City, this is the place to stay at.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
James, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our friendly staff, full hot breakfast and indoor pool and fitness center! Thanks again for your recommendations!

"Best Western The Best"

5
25/05/2016

Always the best place to stay. Rooms are always spotless and welcoming. Staff always very nice and pleasant. They care about their guests, always make sure they are comfortable and have everything they need. I won't stay anywhere else when in Jefferson City, MO.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Deanna (Dee), Thank you for your great 5 star review! We thank you for always staying with us and thank you for your compliments on our caring staff. We look forward to seeing you again next time you are in Jefferson City!

"Always a pleasure"

5
19/05/2016

I've had the pleasure of staying at this hotel several times over the past few years. Courteous, helpful staff, comfortable rooms, descent breakfast all contribute to trusting this hotel when I come to town.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great 5 star review! We thank you for your compliments on our helpful staff, oversized suite-style rooms and full hot breakfast! We appreciate your business and look forward to your next stay with us!

"Recommend Best Western Jeff City, MO"

5
12/05/2016

I would highly recommend this hotel - no problems parking, superior staff, and very nice rooms. Loved my week long stay there. Also easy access - right off Hwy 54 - within a few hundred feet, and visible from intersection so again, super easy to find.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Hi Kathy, Thank you for your great 5 star review of our hotel! We thank you for your compliments (and recommendations) on our superior staff and over-sized suite-style rooms. We look forward to seeing you again next time you are in Jefferson City!

"Excellent place to stay"

5
04/05/2016

I have stayed at this motel on 3 separate occasions and enjoyed each stay immensely. The staff is very helpful in every way. The breakfast is always delicious and the breakfast area is kept extremely neat. The Chef is very friendly and helpful as well.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Linda, Thank you for your great 5 star review of our hotel! We thank you for your continued business and compliments on our staff and full hot breakfast. We look forward to seeing you next time!

"Great for extended stay, took great care of me!"

5
03/05/2016

A colleague and I spent 3 weeks at this property, while on business travel. I was extremely impressed with the friendliness, responsiveness and caring of the staff. I was especially impressed with Chef Michael, who greeted us each morning with a delicious hot breakfast and expressed genuine interest into how we were doing each day. Also appreciated Kelsey, who went above and beyond to make sure our needs were met. Overall, this property was clean, comfortable and met all the needs of a weary business traveler.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great 5 star review! We thank you for your compliments on our Chef, Michael as well as Kelsey, our front Desk Manager and Director of Sales. We hope to see you again next time you are in Jefferson City!

"Quick overnight trip."

4
01/05/2016

Property was clean, well cared for with friendly and helpful staff. Bed quality is a priority for us, and these beds were very good, providing a good night's rest. Breakfast was very good. The hotel location was perfect for our needs. Very easy to get into and out of the property. We will definitely use this hotel again when visiting the Jefferson City area.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great review! We thank you for your compliments on our caring and helpful staff, Serta Beauty Rest mattresses and full hot breakfast! We look forward to seeing you next time you are in Jefferson City!

"Clean is EVERYTHING"

5
30/04/2016

I'm a picky person, this place was very clean. It met my expectations! The tub and sink were deep and accommodating for my height (6'5). The buffet breakfast was also nice. I would highly recommend this place it will defiantly be my go to when in that area.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Kelly, Thank you for your great 5 star review and recommendation to other guests! We are lucky to have such a great housekeeping staff that takes pride in their work. We thank you for your compliments on our full hot breakfast as well. We hope to see you again next time you visit Jefferson City!

"A great place to stay while visiting the capital."

5
28/04/2016

This was au unplanned visit just to see what the capital of the great start of Missouri was like. I a Best Western on a maps program and I'm glad I did. I just dropped in with no reservation and was greeted by a very nice lady at the desk. She holed me up with a very nice room quickly. The room was spacious with plenty of working space and leisure space as well. Although not in the down town area it is very to get to where every you need to get to in the city. I would highly recommend this hotel to anyone traveling through the area whether its for business or pleasure.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Hi Marc, Thank you for your great 5 star review! We are so glad that you enjoyed your trip to our Capitol and also enjoyed our spacious suite-style rooms and friendly staff during your visit. We hope you will come back to Jefferson City (maybe to see the Missouri State Penitentiary) or even in June/July for our iconic "Thursday Night Live" events.

"NIce property with helpful staff"

4
25/04/2016

The night staff was awesome! They went out of their way to help, guide and care for us. Ratings would have been a 10 except for the morning housekeeper who kept excessively banging on our door at 9 AM on the dot. Then when we got a late start at 11am, no one came back to service our room.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Dan, Thank you for your great 4 star review! I thank you for your compliments on our front desk staff! I will speak to our head housekeeper about the knock at your door at 9AM. Our staff is trained to wait until 11am to knock (and I see we had a new staff member servicing your room that day). I thank you for letting us know and we will use this as a training opportunity. We hope to see you again next time you are in Jefferson City!

"Always a Pleasure"

5
25/04/2016

I stay here frequently and have never had a complaint. Staff is friendly and always quick to serve you when you arrive. Very nice hotel and a great breakfast too! Close to everything I need to be close to in town!

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Sarah, Thank you for your great 5 star review! We thank you for your continued business and compliments on our friendly staff members and full hot breakfast. We look forward to seeing you next time you are in Jefferson City!

"Stay here!"

5
24/04/2016

Professionally run facility with great staff who are empowered to make things right for the hotel's guests. I inadvertently booked Friday night when I only needed Saturday night. They initially charged my card, but when I showed up on Saturday they reversed the charge for my previous reservation, then put me in a very nice room with chair/love seat lounge area and king bed. The room was perfectly prepared with a large clean and comfortable bathroom. Lots of small touches throughout the hotel attest to their attention to detail. Next door to a Burger King with a Culver's and McDonalds nearby and a bowling alley behind the hotel, but otherwise not much in the way of nearby amenities, though downtown is not far away. This hotel had the absolute best wifi (paid or otherwise) I've ever experienced in a hotel. Was able to stream a baseball game on my iPad with no drops at all. Very fast, very reliable and very free! Should add, I drive an electric car and the hotel was happy to allow me to use one of the 120v outlets on the lamp posts in the parking lot. I noticed they have solar on the roof, seems that management could attract an additional clientele by adding a Tesla and a J1772 charger with dedicated parking spots, particularly since there are so few charging options now in Jeff. City.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great 5 star review! We are so glad our staff was able to fix your reservation and get you into one of our over-sized suite-style rooms for the night. We are glad you enjoyed our free high-speed internet access as well. We thank you for staying with us and hope to see you again soon!

"Over night stay"

5
24/04/2016

My wife and I was in Jefferson City on business and stayed overnight here. It was very nice to have coffee when I get up The breakfast was delicious. I enjoy having biscuits and gravy. It is so nice to have to have a good breakfast and have it convenient right in the motel. The accomodations can't be any better at any other accommodation.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Roger, Thank you for your great 5 star review! We are delighted to see that you enjoyed our premium coffee and full hot breakfast! We hope to see you again soon!

"Would Recommend"

5
18/04/2016

This is a great place to stay. Great location. Great staff and service. Room were clean. Bed were comfy and rooms were roomy! Pool area is great for kids. Front desk service was pleasant. Breakfast options were nice. The breakfast staff was very friendly and went out of their way to help find what you needed. Salt Scrub in main bathroom to the hotel was a nice option. We will stay again!

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Shanda, Thank you for your great 5 star review of our hotel! We appreciation your compliments on our clean rooms, full hot breakfast and friendly staff. We look forward to seeing you again soon!

"Great Hotel"

5
15/04/2016

I have stayed here multiple times for work and I have always had a great experience. The room is very nice and spacious with a couch and chair. The breakfast is also pretty good for a continental breakfast. This is one of my top picks for Jefferson City.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great 5 star review! We thank you for keeping your business with us and we are delighted to see that you always have a great experience! We are glad to see you enjoyed our full hot breakfast as well! Have a wonderful day and safe travels!

"Great place to stay"

5
11/04/2016

Exceptional staff, comfy beds, spacious rooms and very good breakfast. Definitely recommend. Nice pool and hot tub. Hotel was very crowded the weekend we were there but everything ran smoothly from well-stocked breakfast items to a clean and orderly hotel.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Jo Ann, Thank you for your great 5 star review of our hotel! We thank you for you compliments on our staff, oversized suite-style rooms and full hot breakfast. We hope to see you again next time you visit Jefferson City!

"Great stay"

5
08/04/2016

This is my second time staying here and once again I was highly satisfied. Staff were friendly, room was very clean and comfortable and breakfast was very good. Will continue to stay here when I am in town.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great 5 star review! We thank you for coming back to stay with us a second time, we appreciate your business! Thank you again for your compliments and we look forward to seeing you next time!

"Great place to stay!"

4
07/04/2016

Whether it is the superb staff or excellent rooms, this hotel exceeded my expectations the first time I stayed here as well as ever stay since then. I just wish I would remember by swim suit more often.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great review! We are delighted to see that we exceeded your expectations the very first time you stayed with us. We hope to see you again next time you are in Jefferson City!

"Excellent place to stay"

5
03/04/2016

Very clean, very friendly, great lobby, nice open rooms, super breakfast. Front desk is well staff. Cookies and hot drinks available. Clearly one of the better Best Western Plus motels. I normally select Hampton.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Rick, Thank you for your great 5 star review! We thank you for your compliments on our clean rooms, friendly staff and full hot breakfast. Thank you for naming us one of the best Best Western Hotels you have stayed at! If you are a rewards member at Hampton, we would be happy to match your status through our rewards program. If you are interested, you can email me at [email protected] Thank you!

"Jeff City find"

5
02/04/2016

Our family was quite comfortable with our two-night stay. The pool, hot tub & fitness center were adequate. Rooms were lovely. Once we figured out the highway system, i.e. avoid going south on frontage road that winds around, to access 179, all was well. We'll stay again for next extended family gathering.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Marilyn, Thank you for your great 5 star review! We thank you for your compliments on our over-sized suite-style rooms and indoor pool & hot tub. We look forward to seeing you next time!

"Best so far in Jeff City"

5
01/04/2016

I've had to travel to Jefferson City about a dozen times in the last year for business and have stayed in several hotels. I stayed in this one earlier this week and so far, this one is the best for the money. Clean, pleasant, well-appointed. The room was far and above nicer than the "other" places. No doubt, I WILL BE BACK.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Hi Carol, Thank you so much for your great 5 star review! We are so glad that you decided to give us a try and even liked us the best in Jefferson City. We would be happy to see you again. Safe Travels!

"Great place to stay"

4
30/03/2016

The staff is always very accommodating and helpful. The rooms are nice and the beds are so comfortable. A hot breakfast in the morning is a plus! I am in Jefferson City every month on business and after trying several different hotels I like this one best.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Stacey, Thank you for your great review! We appreciate your compliments on our accommodating staff, over-sized suite-style rooms and full hot breakfast. We thank you for coming back to stay with us each time you are in Jefferson City! We hope to see you again soon!

"Hotel Stay"

5
27/03/2016

We were in town for a couple of days and stayed at this hotel. It was very clean and the room was bigger than I expected. The lady at the front desk was friendly and warm. The breakfast was a typical hot breakfast with some cold items. I'm pretty picky about hotel rooms and I would stay here again.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Terry, Thank you for your great 5 star review! We thank you for your compliments on our clean suite-style rooms, front desk staff, and full hot breakfast! We hope to see you again next time you are traveling to Jefferson City!

"Our 3rd visit here and still #1 hotel in Jefferson City and our go-to hotel"

5
26/03/2016

What can I say about this hotel, that I have not already said in my last two reviews. Staff is very professional and this hotel is very clean and very well kept. This staff works so very hard to keep this hotel clean and well-maintained. Kudos to Mary, John, and Elishia on the front desk on this visit for their professionalism. Oh, and we love the hot tub and our son loved the pool!!!

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Tommy, Thank you for your great 5 star review! We are so glad to be named your "Go-To hotel!" We thank you for your compliments on our staff and indoor pool and hot tub. We hope to see you again soon!

"Great Place to Stay in Jefferson City, Missouri"

5
25/03/2016

Having never been to Jefferson City before I was lost as to where to stay and convenience to downtown. This hotel is approximately 2 miles past capital but a straight shot downtown on Highway 54. Check in only took a couple of minutes and the room was exactly what I was looking for. It was roomy with a fridge, microwave and relaxing atmosphere. Hotel is close to multiple restaurants and near gas station. Very close to highway but it was quiet with no traffic noise. The pool and hot tub were nice. Welcome after a long day. Breakfast was good. Very clean dining area and plenty of food. Staff was wonderful. Everyone from check in to housekeeping to dining and departure staff were friendly. I would definitely recommend this hotel as one of the best I have stayed in. You won't regret it.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Darlene, Thank you for your great 5 star review! We are delighted to see you enjoyed our over-sized suite-style rooms. We thank you for your kind words and recommendation to other guests. We hope to have you back!

"Breakfast and a hot tub"

5
24/03/2016

I was looking for a hotel that was fairly priced, with a hot tub and warm breakfast. This place absolutely delivered and I would totally stay here again. The rooms were clean and spacious. The hot tub was nothing fancy, but large enough that it fit a handful of adults without feeling crowded. Breakfast was great - waffles, eggs, sausage, hash browns, plus lots of cold and drink options. The staff was friendly and there wasn't much need to interact outside of checking in and out. I was very satisfied with this stay!

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Angela, Thank you for your great 5 star review of our hotel! We thank you for your compliments on our over-sized suite-style rooms and full hot breakfast. We are glad that you had time to enjoy our indoor hot tub as well. Thank you for your recommendations and we hope to see you again!

"Nice Hotel"

5
22/03/2016

The staff was friendly and provided warm cookies at check-in, although they did not furnish the usual complimentary water for reward members. Our room was large and clean with nice furniture and a sitting area with large TV. The bath was also large with granite countertops. Towels were plentiful, but very hard. Make-up remover pads were provided along with a black towel with "Makeup" embroidered on it - nice touch! Tissue and toilet paper were one-ply, so I had to use twice as much anyway! The bed was comfy with ample pillows. Although we did not partake, the indoor pool/spa area was large and clean. The Breakfast Room was clean and pretty. The attendant kept it spotless and made a great egg/sausage/cheese English muffin. They also served sausage gravy biscuits and eggs and sausage - too much sausage for a bacon lover. The rest of the items were staple - waffles, cereal, yogurt , assorted breads and packaged blueberry muffins. We had a nice stay and would highly recommend.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great 5 star review! We are glad to see that you enjoyed our hot cookies at check in as well as our oversized suite-style rooms. We thank you for being a rewards member. Properties can choose to do a grab bag complete with water, fruit and granola or award you 250 bonus rewards points. Our property chooses to give 250 bonus rewards points. You should see those points on your account in a matter of days. We thank you so much for your high recommendations and look forward to seeing you again next time you visit Jefferson City!

"Nice place to stay"

5
21/03/2016

Very nice, very clean, excellent breakfast. Room had king size bed with a great sitting area, Very friendly staff. When in the area we will be back. I'm not sure why the review must have 200 characters minimum so I'll just keep typing.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Robert, Thank you for your great review! We are glad that you enjoyed our clean suite-style rooms and our full hot breakfast! Thank you for your compliments on our staff as well. We hope to see you again next time you are in Jefferson City!

"Gen/Pen Weekend"

5
21/03/2016

My sister, daughter, nieces, and I came to Jefferson City for a weekend of looking into our family history and to tour the historic Missouri State Penitentiary. We loved the tour! It was a lot of walking but a lot of fun. We found the church where our great grandparents were married in 1901. The Best Western Plus made a great base camp.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Carrie, Thank you for your great review of our hotel! We are so glad you were able to experience the Missouri State Penitentiary! It is such a great tour! Thank you for staying with us and we hope you will come back to see us!

"Best Hotel in Jefferson City"

5
19/03/2016

This hotel is by far the best hotel in Jefferson City. I stayed at this hotel for buisness for over a year and now I am using it for pleasure when I visit my granddaughter in college at Mizzou. I love this hotel so much that I stay here and drive to Columbia versus a hotel in Columbia. It is extremely well maintained and the service is excellent! I highly recommend it for your stay whether it is business or pleasure!

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Dale, Thank you so much for your great review of our hotel! We always enjoy having you as a guest and thank you for your continued business!

"Problem Free"

5
16/03/2016

Clean, friendly and everything was very comfortable. One of the few places I have stayed where I have had no complaints and was totally relaxed. The bed was great with an assortment of pillows, large room with chair and sofa and plenty of room for my suitcase and business cases. The ladies at the breakfast room were like going to grandma's house and so was the food.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Bonnie, Thank you for your great 5 star review! We are so glad that you enjoyed your stay in our over-sized suite-style rooms and slept well in our Serta BeautyRest beds. We hope to see you again next time you are in Jefferson City!

"Great Suite, Military Discount, Clean Friendly, Free Breakfast"

5
15/03/2016

This is the third BW we've stayed at on this trip and it has been a pleasure. Rooms for around $100. all rooms are suites. The place is clean and the staff take pride in their hotel. They were also very friendly and helpful. Great place.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great 5 star review! We thank you for being a loyal customer to the Best Western brand and are glad you specifically enjoyed your stay at our property. We appreciate your compliments on our staff as well. Thank you for your military service as well. We hope to see you again if you are ever in Jefferson City.

"Large rooms-good value"

5
14/03/2016

The double queen rooms are very roomy. The desk was located on the opposite side of the room from the couch/chair area which made it nice if you had work to do, you could while the others could visit and relax. Bathroom had a large counter and mirror area that allowed multiple people to get ready at once. The hotel was very clean, the staff was very professional and friendly. Very easy access off the highway with a large parking lot. Would stay there again.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Katrina, Thank you for your great 5 star review! We are so glad that you enjoyed your stay with us in our over-sized suite-style rooms. We thank you for your compliments and look forward to seeing you again next time you are in Jefferson City!

"What a surprise! "

5
12/03/2016

What a nice surprise this hot l was! We only came through Jeff City for one night and expected a place to simply lay our heads and rest during our road trip. Our surprise came immediately upon walking in the door, the facility is extremely well taken care of, very very clean. The room was quite large and did I mention clean? The bed was quite comfy and the bath was large and clean also. Don't know if we will be back to Jefferson City, but if we do... No doubt we will stay here! We were pulling a car hauler, , parking lot was very spacious and very well lit so that gave us a peace of mind as well. Oh, one more note... The included breakfast was awesome!!! Waffle bar, eggs, sausage, biscuits and gravy, juices, fresh coffee and fruit. A great way to start the day!

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great 5 star review of our hotel! We are happy to see that you were impressed as soon as you walked through the door! We are thankful for your compliments on our clean over-sized suite-style rooms and full hot breakfast! We hope you travel safe and look forward to seeing you again next time you are in Jefferson City!

"Great facility at a reasonable price"

5
05/03/2016

I was in town for a week and this facility was excellent. The room was a single King and was very spacious. Wifi service was fast and reliable. The service was responsive and professional. I did not use the pool but noticed families enjoying it. It was very convenient to the Capitol area and I would definitely stay there again.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Scott, Thank you for your great review of our hotel! We are glad you enjoyed your stay in one of our oversized suite-style rooms. We are happy to see that you were able to enjoy our wifi and helpful staff. We hope to see you again next time you are in Jefferson City!

"Great hotel in Jefferson City"

5
04/03/2016

I hate for the word to get out because it seems like it is getting harder to book a room at this hotel. But I am compelled to recommend this one as the Best. Their name does not lie. The Best Western Plus is a great place to stay. Make sure you get up and enjoy the breakfast.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Todd, Thank you for your shining review of our hotel! We are delighted to see that you enjoyed your stay and our full hot breakfast as well. We hope to see you again next time you are in Jefferson City!

"Best Western Plus Jefferson city MO - Awesome"

5
23/02/2016

Great hotel and great staff. The previous reviews were on point and the hotel did not disappoint. the staff was very friendly from the check in receptionist to the cleaning staff. Everyone has smile on their faces.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Satrina, Thank you for your great review of our hotel! We are so glad that the impression our guests gave you proved to be true. We thank you for your compliments on our front desk and housekeeping staff, we have a great team here! Thank you again for your review and we hope to see you again next time you are visiting Jefferson City!

"Ok to stay"

3
15/02/2016

Clean rooms, decent breakfast, nice pool-hot tub area with towels down there (added bonus). Not within walking distance to Capital but 3 miles away. I am only wrinting this part because I need more characters - the Checkered cab company they referred sucked - bad attitutude and driver smelled like Ake deodorant spray can exploded on him.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great review! We are glad you enjoyed our clean suite-style rooms and indoor pool and hot tub! We apologize that the cab company had bad customer service. We look forward to seeing you again next time you visit Jefferson City!

"Feels Like Home"

5
08/02/2016

I love this hotel. It is the only hotel I want to stay at in Jefferson City. The staff is warm and welcoming, the rooms are clean and comfy, the breakfast is hot and ready. What more could you ask for?

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Rene, Thank you for your great review of our hotel! We thank you for your business and choosing to stay with us each time you are in Jefferson City. We look forward to seeing you again next time you are in Jefferson City!

"Excellent Service"

5
08/02/2016

I stay at this hotel on a regular basis during meetings. I am always very satisfied. Staff if friendly, helpful and very efficient. I always have what I need. Everything is clean. I feel very "at home" while staying there. It is always my first choice when given the opportunity to choose where to stay.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Sherry, Thank you for your great review! We are delighted to hear that each time you stay with us you have a great experience! We thank you for your business and look forward to seeing you again next time you stay with us!

"Best Hotel in Jefferson City!"

5
04/02/2016

This is by far one of the best hotels I have ever stayed in. The staff are friendly, courteous and very customer service focused. The hotel is modern, clean and very comfortable. The beds are very comfortable. The breakfast is great with a large variety of choices. It has a nice pool and patio area. It is conveniently located in Jefferson City. I highly recommend it!

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Dale, Thank you so much for your great review of our hotel! We thank you for your compliments on our friendly staff, full hot breakfast and indoor pool & hot tub! We loved having you as a guest and wish you safe travels!

"Beautiful motel, beautiful experience"

5
02/02/2016

We stayed here last year and again last night. This is one of the nicest motels I've seen. You walk in to a gorgeous lobby with a fireplace, lovely furniture, etc. The room is so nice with a stand with a coffee pot and holds a microwave and refrigerator. The room has a nice sofa and chair and the bed was so comfortable--wonderful mattress and the best pillow too. All is spotlessly clean too. The staff is very friendly and warm. We had forgotten how great the breakfast was too. They have a beautiful breakfast room and the breakfast is fantastic--biscuits and gravy, fruit, bagels and English muffins, oatmeal with all the toppings, scrambled eggs with salsa as well as other toppings, potatoes, egg casserole, biscuits and gravy, juices and you can make waffles. All delicious. We also enjoyed using their weight room and plan next time to bring our swimming suits to take advantage of the nice pool area. Highly recommend this. Oh yes, when we came back from dinner there was a tray of chocolate chip cookies for guests to have two. They were delicious and such a nice touch!

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Dianne, Thank you for your great review of our hotel! We appreciate your compliments on our suite-style rooms, helpful staff and full hot breakfast. We look forward to seeing you again next time you visit Jefferson City! Thanks again for the great review!

"Wonderful!!!"

5
23/01/2016

The hotel is beautiful, rooms always clean and the staff went above and beyond to make sure our stay was a good one. The breakfast buffet was the best and Chef Michael does a fantastic job - the food was excellent!!! You won't be disappointed!!!

BWPCI26164, Front Office Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Kathy, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our housekeeping and breakfast staff! Thank you for your recommendations!

"Pretty good"

4
19/01/2016

It was a fine place. Decent pillows and bed. Clean. Nice shower. Good Breakfast. I feel the hotel overvalued itself but it was fine. If I had to go back and pay the same amount it would make me crabby.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Eric, Thank you for your 4 star review of our hotel! We are glad you enjoyed our Serta BeautyRest beds and full hot breakfast. We hope you will come back and see us and let us show you why we are the #1 TripAdvisor ranked hotel in Jefferson City. Thanks again for your review and travel safe!

"Came highly recommended and it did not disappoint!"

5
16/01/2016

This is a great place to stay while in Jefferson City! It is clean, organized, welcoming and the breakfast can't be beat...it is a FULL hot breakfast bar. The rooms are spacious and the amenities are all you need. The staff is incredibly helpful and always seem to go the extra mile. And the warm, freshly baked cookies at the front desk in the afternoon are a treat! The location is very convenient to all business at the capitol. I will definitely be going back!

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Emily, Thank you for your great review of our hotel! We appreciate your compliments on our full hot breakfast, we are glad you enjoyed it. Thank you for your comments on our helpful staff and over-sized suite-style rooms. We look forward to seeing you again next time you are in Jefferson City!

"Best eggs in town :)"

5
13/01/2016

Pleasantly surprised when entering the room. Very spacious with a sitting area. The complimentary breakfast was very good and all at a very reasonable price. Will stay there again for any future meeting in that area. (or for pleasure)

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Kimmy, Thank you for your great review! We are delighted to see that you enjoyed our over-sized suite-style rooms. We look forward to having you back. Safe travels!

"Excellent Hotel Best in Jefferson City"

5
13/01/2016

The rooms are very clean and spacious with a microwave and refrigerator. Even though the price would indicate that this is a budget hotel, the service and accommodations indicate otherwise. Breakfast is good but not great. They do offer fruit and oatmeal as healthier options. This is not in the "Heart" of the city but only a six minute drive away.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Todd, Thank you for your review of our hotel! I took a look at your rate and you paid the government Per Diem rate which was down from our regular rate that day of $116.99. We are glad to see that you enjoyed our full hot breakfast complete with biscuits, gravy, sausage, hash browns, eggs, fruit, yogurt, oatmeal, cereal, fruit, waffles and much more. We thank you for your business and hope that you will come back and see us soon!

"Best Hotel in Jefferson City"

5
10/01/2016

This is the best hotel in Jefferson City and the reason it is so great is the service and the staff. The hotel is new and is kept in mint condition. The staff are so friendly and calls you by your first name. The service is great and they go overboard to make sure you are comfortable and have a wonderful experience. The location is close to downtown and easy to get to and parking is convenient.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Suzanne, Thank you for your wonderful review of our hotel! We appreciate your compliments on our staff, we are lucky to have such a great team! Thank you for staying with us and we hope to see you next time you are in Jefferson City!

"great hotel"

5
04/01/2016

Needed a second hotel, went here. I was very pleased. Even though a school bus came with basketball team. We had an great stay. Good beds, great breakfast, and super staff.Rooms were large and spacious, great hotel.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Jimmy, Thank you for your great review of our hotel! We are so glad that you chose to stay with us and enjoyed our Serta BeautyRest beds, full hot breakfast and attentive staff! We hope to see you again next time you are in Jefferson City!

"very nice stay"

4
29/12/2015

Room was very clean and well equipped. Could not get on internet. Ask at front desk for assistance but lady therie could not get me connected. Mr. Ferguson prepares the breakfast and is extremely efficient. He is professional and very personable. He made our stay extra enjoyable. He is a great asset to this hotel.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Gary, Thank you for your review of our hotel! We thank you for your compliments on our over sized suite-style rooms and on Michael our breakfast attendant. We love having him as a part of our team and recognize his contributions. Thanks again for your review and we hope to see you again soon!

"Excellent Value"

5
22/12/2015

The Best Western Plus Capital Inn in Jefferson City is a great value. It was very comfortable and looked to be brand new. The staff was nice, the room was excellent, and there were plenty of options at breakfast. Oh yeah, the fresh baked chocolate chip cookies in the evening are enough to bring me back!!

Kelsey B, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Chris, Thank you for your great 5 star review of our hotel! We are glad that you enjoyed our friendly staff, suite-style rooms and full hot breakfast. We look forward to seeing you next time you visit Jefferson City!

"very good except"

4
19/12/2015

We could smell cigarette smoke. Like it was coming from a vent like above our floor. I smelled in the bathroom. We didn't like the cable network either. But room was comfortable, except we would have liked a softer bed.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Karron, Thank you for your review of our hotel. We apologize that you smelled smoke. We are a 100% non-smoking hotel and take smoking in our hotel very seriously. We are glad to see that you enjoyed our over sized suite-style rooms and look forward to seeing you again next time you visit Jefferson City!

"Best if Jeff City"

5
17/12/2015

This is the cleanest and friendliest hotel in Jefferson City! The staff is great as well. This is my first pick if I am traveling to Jefferson City for meetings. The rooms are spacious and clean, the beds are very comfortable. Breakfast is above average and the staff go out of their way to make you feel welcome. I don't notice much staff turnover here, I have been staying here for years and I see many of the same staff over the years. Housekeeping does a fabulous job as well!

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Miranda, Thank you for your shining review of our hotel! Thank you for your loyalty to our hotel and your kind compliments on our full hot breakfast and accommodating staff. We look forward to seeing you again next time you visit Jefferson City!

"Business Trip"

5
17/12/2015

My stay at this hotel was great. The staff is always friendly, smiling and very helpful. The rooms are a very nice size, the beds are very comfortable, and the room amenities are great too. Love having a microwave and fridge in every room, without extra charges.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Cathy, Thank you for your great 5 star review! We appreciate your compliments on our staff and spacious suite-style rooms. We look forward to seeing you again next time you visit Jefferson City!

"Best stay for the money"

4
11/12/2015

The staff is wonderful and the accomodations clean and comfortable. And the shuttle service was great. The driver was professional and courteous. I stay here everytime I fly out of Kansas City. I would recommend this hotel to anyone looking for comfort and value.

"Great Experience"

5
10/12/2015

We love to stay at the Best Western Plus and have for many years. The hotel is always neat and clean, their employees are friendly and professional, their rooms are spacious, their beds are comfortable and they have awesome breakfasts!

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
William, Thank you for your great review! We are so glad that your stays are consistently pleasurable and thank you very much for your loyalty to our hotel! We thank you again for your review and look forward to seeing you next time!

"Always Friendly"

5
10/12/2015

I have stayed at this hotel a number of times with no issues. The staff is always friendly and helpful in anyway possible. Breakfast is great, the room is great and so is the pool! It is located close to a number of restaurants and stores.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Sarah, Thank you for your great review! We are so happy that you have an enjoyable stay each and every time. We thank you for your loyalty and compliments on our hotel. We look forward to seeing you again next time you visit Jefferson City!

"Best Hotel in Jefferson City"

5
08/12/2015

I have stayed at Best Western several times now for business trips, and am always pleased with my experience. The staff is very friendly and helpful, the rooms are comfortable and clean, and the other amenities are very nice as well! (breakfast, exercise room, indoor pool/hot tub, etc.)

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Savannah, Thank you for your great review naming us “Best Hotel in Jefferson City!” We are so glad that you are always pleased with your stays. Thank you for your compliments on our friendly staff and full hot breakfast. We look forward to seeing you again next time you are in Jefferson City!

"Best Western Plus Jefferson City"

5
05/12/2015

Great location, great room, good breakfast and wonderful staff. This is the only place I will stay when I travel to Jeff City, which is multiple times per year. I have yet to have a stay at this hotel that is less than excellent. Comfy beds, quiet rooms.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Bruce, Thank you for your great review! We thank you for your loyalty to our hotel and are glad we can provide a consistent experience for you. Thank you for your kind words on our suite-style rooms, full hot breakfast and helpful staff. We look forward to seeing you next time you visit Jefferson City!

"So happy!"

5
03/12/2015

Just one of the best rooms we've had on our constant travels! Spacious, clean and very comfortable. So happy we chose this hotel. Mary at the front desk, really is the best. Professional, personable and informative about the area. The only negative, hard to turn down the right roads, in the dark, to get there. But right off the main highways and very convenient. I truly hope we'll make it back again.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Jonna, Thank you for your shining review! We are delighted that you enjoyed your stay in our spacious and clean rooms and enjoyed interacting with Mary. She is an asset to our team! We hope to see you again next time you visit Jefferson City!

"As good or better than the last time"

5
29/11/2015

My family and I came back up to this hotel the weekend before Thanksgiving and just like when we came up over the summer, it was a great stay. The only issue, and it was a small issue was a hiccup on internet (wasn't really worth mentioning because it did work itself out) as I was downloading pictures of my new nephew that was born on October 30. This hotel is very clean and the breakfast is one of the best I have eaten in any hotel. And this time I gave the front desk staff my business card from the hotel I work for in Branson as a means of professional courtesy.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Tommy, Thank you for your great review! We are delighted to see that you re-visited our hotel and had another great stay! Thank you for your compliments on our full hot breakfast as "one of the best [you] have ever eaten in any hotel." We look forward to seeing you again next time you are in Jefferson City!

"Happily surprised "

4
27/11/2015

Having experienced lousy service at another Best Western (Washington DC) in the past, I was a bit nervous when my Priceline bid resulted in a room here. However, I would unhesitatingly return to this hotel if I needed to stay in Jefferson City again. The room was clean and spacious, the staff was great, and the amenities are above par at this price point. The breakfast was far better than expected and the fitness room was also above average. Staff in the dining area were so pleasant and took such pride in their work that it elevated the stay significantly. Didn't use the pool, but it seemed very nice and well maintained, and several other guests seemed to be enjoying it quite a bit.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Corey, Thank you for your great review of our hotel! We are so glad that you enjoyed your stay with us. Thank you for your compliments on our clean, spacious rooms, friendly staff and full hot breakfast! We hope to see you again next time you visit Jefferson City!

"Best Western Jeff City"

5
23/11/2015

We used this hotel to gather with family and had a wonderful experience. Most importantly, the staff was friendly and helpful. The hotel was well appointed and clean. The rooms were generously sized and functional. The complimentary breakfast was better than most. The pool was nice. The location was convenient. It was an excellent value.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
William, Thank you for your great review! We appreciate your compliments on our friendly staff, clean and large rooms and full hot breakfast. We are glad that you enjoyed your stay with us and hope to see you again next time you are coming to Jefferson City! Have a Happy Thanksgiving!

"Couldn't ask for more!!!!"

5
22/11/2015

Rooms were super clean and large, the staff were extremely friendly. The little lady who does the free breakfast is as sweet as having breakfast with your favorite aunt. Great location. I'll be back for sure.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great review! We appreciate your comments on our over-sized suite-style rooms and friendly staff. We look forward to seeing you next time you are in Jefferson City!

"Excellent Stay"

5
07/11/2015

We stayed here for 2 nights at the end of October. The front desk person when we arrived was very friendly and helpful. The room was one of the cleanest we have ever stayed in. Having experience in the business, we knew what and where to look and everything just exceeded our expectations. The breakfast was very nice as well having not just waffles, cereal, muffins and toast, but also had eggs, potatoes, biscuits and gravy and both patty and link sausage. Friendly staff, clean rooms and very reasonable rates, what more could you want?

BWPCI26164, Front Office Manager at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great review of our hotel! We are glad you enjoyed our staff and full hot breakfast. We thank you for staying with us and hope to see you again next time you visit Jefferson City. Have a wonderful day!

"Best Western - Jefferson City"

4
05/11/2015

I have stayed at this location many times. I would recommend it to anyone. The beds are so comfortable. Staff goes out of there way to make you comfortable. Good breakfast buffet. Close to other attractions in the area.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Lisa, Thank you for your great review of our hotel! We thank you for your loyalty to our hotel and recommendations to other guests. We are honored to have such great guests stay with us. We look forward to seeing you again next time you are in Jefferson City.

"You won't find a better place in Jeff City"

5
05/11/2015

This is my first choice always when doing business in Jefferson City. Excellent customer service, beautiful and clean, love the pillows and bed is comfortable. TV remote is clean upon arrival and waiting in a sleeve to minimize germs. Rarely have had any problems but the couple times I have over the last 5-6 years they handled it promptly. Don't leave without meeting Mary, evening desk clerk. She's one of the most awesome people you'll ever meet!

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Bobbi, Thank you for your great review of our hotel! We appreciate your loyalty to our hotel and your compliments on our suite-style rooms and Mary- our front desk agent! I will pass your compliments along!

"Not enough stars!!!"

5
26/10/2015

There aren't enough stars to give this hotel the review it deserves. We booked through an online site literally 5 minutes before our arrival. Elishia was super friendly at check in and breakfast today was the absolute best of our three night trip. This is a super nice hotel and well worth what we paid. We have paid more and gotten a whole lot less. Our room was immaculate and the bed was amazing. Elishia said "our beds sleep like butter" and she was correct. Best nights sleep of the trip. I will absolutely recommend this hotel to anyone close to this area and if we are ever back here again we will definitely stay here!!

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your (6 star) review! We appreciate your compliments about Elishia and will definitely pass them along! She is an asset to our team! Thank you for your recommendations and we look forward to seeing you next time you are in Jefferson City!

"Best Western Plus Capital Inn"

5
25/10/2015

This hotel is always clean and neat. The staff is very helpful and pleasant. The breakfast is the best complimentary breakfast I've ever had. You can even make your own waffles if you like! The beds are comfortable, and the bathrooms are roomy. I try to always stay at Best Western Plus Capital Inn when I visit Jefferson City.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Margarite, Thank you for your shining review of our hotel! We thank you for your compliments on our cleanliness, helpful staff and delicious full hot breakfast! We appreciate your consistent business and thank you for choosing to stay with us when you visit Jefferson City. Travel safe and we will see you next time!

"Always a good night's sleep"

5
23/10/2015

I am always grateful to be scheduled to stay at the BW in Jefferson City. The staff are very friendly and make you feel welcome. The amenities and location to everything is great. I always find the bed very comfortable and the overall cleanliness a plus.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Helen, Thank you for your great review of our hotel! We thank you for your loyalty and appreciate your consistent business. We are delighted that our staff makes you feel welcome and you always get a good night's sleep when you stay with us. Thanks again and we look forward to seeing you next time!

"Great Hotel"

5
22/10/2015

I stay at this hotel frequently for business. The staff is always courteous and helpful. The breakfast is great. The rooms and the overall hotel is very clean. The hotel is located right on the highway, so getting anywhere in Jefferson City is very quick.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Ryan, Thank you for your great 5 star review! We appreciate your loyalty to our hotel and thank you for your kind words about our staff and full hot breakfast. We look forward to seeing you next time you visit Jefferson City!

"A wonderful hotel"

5
21/10/2015

We got a large king room that had a sofa, chair, coffee table, and very large flatscreen TV. The bed was very comfortable. The full breakfast was excellent. My only complaint was that I'd asked for a room on the side away from the interstate highway traffic noise. The front desk lady must have thought she was picking a quiet enough room by putting us on the top (4th) floor but it wasn't on the back side of the hotel and the traffic kept me awake much of the night even though I used ear plugs and a pillow over my head. I'm a very light sleeper. My husband slept fine. We didn't make it down to the pool so I can't comment on it. It looked nice and there was a hot tub.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Dave, Thank you for your great 5 star review! We are glad to see you enjoyed your stay in our over-sized suite-style rooms. We apologize for the oversight in assigning you a room away from the highway. Next time you make a reservation we can put it in your profile that way each time you stay with us that request will automatically be on your reservation. Thanks again for your compliments on our hotel and hope to see you next time you are in Jefferson City.

"Great Hotel"

5
19/10/2015

The hotel was nice and clean. The staff very friendly. And most of all a great price. It's Jeff City's best kept secret. The location was perfect. The breakfast was wonderful too. The waffles were my favorite. The business center was helpful too because I left my laptop power cord at home. Everything was updated, flat screen TV, fridge and microwave. I highly recommend this hotel if you visit Jeff City for anything.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Terry, Thank you for your great review of your hotel! We appreciate your compliments and your title as "Jeff City's best kept secret." We thank you again for taking the time to post a review of our property and look forward to your next stay!

"Best Western Jeff City Experience"

5
14/10/2015

I feel very thankful to have this wonderful Best Western family taking care of me. I have been here almost a year. I had the chance to move into an apartment back in April of this year. I chose to stay here because I love the hotel...it is very comfortable and everyone takes care of me. I feel safe and valued. It is a great place to stay in Jefferson City and I highly recommend it for either business or pleasure.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Dale, Thank you so much for your wonderful review! We are so thankful to have such a great guest! We are delighted that you chose us over an apartment, wow! We hope that we do everything in our power to make this your 'home away from home.' See you soon!

"Enjoyed!"

5
14/10/2015

This was a great hotel. Only our second stay at a Best Western. Our first experience at another Best Western was good so we thought we would try this brand again. The front desk was wonderful and the breakfast was great! Bed was comfortable, room was clean and spacious. You will not be disappointed.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great 5 star review! We are so glad that you decided to give Best Western a try! The brand as a whole is evolving and now has 7 different (sub) brands: Best Western Premier®, BW Premier Collection®, Best Western Plus®, Best Western Plus Executive Residency®, V?b, GL? and Best Western®. We thank you for your business and hope to see you again next time you are in Jefferson City!

"Best Western - Jefferson City"

5
04/10/2015

Hotel was very clean and well maintained. Room was very quiet and comfortable and at a decent price. Located right off of a major highway for convenience. Breakfast was good. We needed a place to lay our heads after a long day of driving and this filled the bill. I would stay here again if going through Jefferson City.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Thank you for your great review! We are delighted to see that you saw the value in our hotel. We thank you for your compliments on our full hot breakfast and we look forward to seeing you next time you are in Jefferson City!

"Favorite Jefferson City Hotel"

5
01/10/2015

I come to Jeff city on a regular basis for work and always stay here, have stayed at others in the past now I only stay here. the city is easy to navigate and this hotel is located for easy access to 54 Hwy.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Allen, Thank you for your great review! We appreciate your compliments on our hotel and thank you for your loyalty. We thank you for your business and look forward to your next stay. Have a great week!

"Great Place to Stay"

5
30/09/2015

Amazing place to stay. All staff is always very pleasant and helpful when I stay there. They always have a smile on their faces and are willing to help with anything you need. So glad that this is where I will be staying every time I have a meeting in Jefferson City. Highly recommend this hotel to stay in.

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Deanna (Dee), Thank you for your great review! We thank you for your compliments on our staff, we are so lucky to have such a great team here! Your recommendation of our hotel is greatly appreciated. Travel safe and we will see you next time!

"Great quality for a great price"

5
30/09/2015

We had a party of 10. Usually we stay at the holiday inn or capital plaza...both were booked and so we came to Best Western. For our yearly trips we plan to request Best Western first!! The rooms were above and beyond what we expected. Everything was fresh and clean. Beds were super comfortable and the air worked great!!

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Barbara, Thank you for your great review! We are so delighted that you decided to have your group stay with us. We look forward to having your group again in the future. Travel safety, see you soon!

"Good"

4
28/09/2015

Good place to stay with a helpful and pleasant staff. Clean rooms. Good atmosphere and close to restaurants, etc for food and gas. Right off a major roadway, so easy to get to downtown area as well. Would stay there again

BWPCI26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review
Brandon, Thank you for your great review! We are delighted to see that you enjoyed our helpful staff, clean rooms and convenient location. We look forward to your next stay with us, have a great day!