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Best Western Hotel Hollywood Plaza Inn, Hollywood

3.5/5  - basé sur 1276 notations.
2011 N Highland Avenue, 90068-3238, Hollywood, United States - See map
Best Western Hollywood Plaza Inn - Hotel Exterior The Best Western Hollywood Plaza Inn is ideally located in the center of Hollywood. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Hollywood's great hotel location, in the heart of Hollywood just steps away from Hollywood Walk of Fame, Hollywood Bowl, Grauman's Chinese Theatre, Universal Studios®, and famous star-studded attractions, hot spots and nightlife of the Sunset Strip. Sightseeing tours depart daily from the Hotel to Disneyland®, Knott's Berry Farm®, Six Flags® Magic Mountain, San Diego Zoo, Legoland®, SeaWorld®, the Griffith Observatory, and more. The Best Western Hollywood Plaza Inn is centrally located and easy access to all points of interest of Greater Los Angeles. The Hotel is located in Hollywood's famous A-list attractions and set overlooking the scenic Hollywood Hills. Guests looking for a stellar location in Hollywood, the entertainment capital of the world, will find themselves within walking distance to the Walk of Fame, the Kodak theatre, the Hollywood & Highland mall, and a short drive to Century City mall, Santa Monica Place, the Beverly center and LA Live. Unique and world-class shopping, restaurants and cutting edge night life options are available nearby at the Melrose Avenue, LA fashion district, Rodeo Drive in Beverly Hills, Farmers Market, and The Grove. Run into a movie star while touring one of the nearby studios such as Paramount Studios, Warner Brothers Studios, Universal Studios®, or NBC TV Studios. Popular sports arenas and centers such as the LA Convention Center, Dodgers stadium, and Staples Center where the world famous Lakers play, are easily accessible from the hotel. Guests will experience an enhanced level of comfort in each room complete with free high-speed Internet, cable television with HBO®, microwave, refrigerator. Also enjoy the outdoor swimming pool and spa, and on-site restaurant. Airport shuttle is available from LAX for a nominal fee. Come soak up the Southern California sun and discover the very best of Hollywood at the Best Western Hollywood Plaza Inn! $18. 00 parking charge for first car, additional cars are $25. 00. Special event and holiday parking $25 per vehicle. Check out our View Additional Rates and Rewards tab to get the best deals in Hollywood! Enjoy your stay.

Best Western

Hotel Hollywood Plaza Inn

LABEL_ITINERAIRE

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Hotel advantages

  • Restaurant
    Restaurant
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
GreenLeader Bronze
 
based on 1277 guest reviews
NOTE ISSUED
Excellent
334
Very Good
482
Average
319
Poor
83
Terrible
59
REFER TO NOTICE
Business Business
68
Couples Couples
445
Family Family
396
Friends getaway Friends getaway
201
Solo travel Solo travel
80
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Good hotel "

5
08/11/2018

Find this hotel very good for a stay in Hollywood - the room was clean and wi-fi worked well. 2 min walk to starbucks/subway for breakfast. 4 min walk to Hollywood Highland and walk of fame. No problem checking in - we even got our room much earlier than scheduled. No extra fees or dispositions were withdrawn as many other hotels. All hotels are expensive in this area and Hollywood is not a fancy place to stay, but if you plan to I recommend this hotel. I stayed four nights with my 15 y son. Easy 10 min drive with Lyft to Universal

"Good value and location"

3
23/10/2018

Hotel/motel type of hotel with parking. Good hotel for a family or business trip. Short walk down to "Walk of Fame". Hotel is upgrading to new cable TV with HD channels.No hotel breakfast, only a expensive cafe with slow service.Good parking with a fair price ($18/day)6 min with Uber/Lyft to Universial Studios.

bestwesternhollywood, Hotel Manager. at Best Western Hollywood Plaza Inn, responded to this review
Hello Guest, Greetings from the Best Western Hollywood Plaza Inn. Thank you for your stay and comment about our hotel. Your appreciation for the overall positive experience is encouraging. Your concern for the improvement areas will be taken up for correction. Look forward to welcoming​ you again. Sincerely, Hotel Manager.

"Very friendly"

5
17/10/2018

Friendly staff, close by many tourist attractions in Hollywood. Walking distance to the walk of fame, and wax museum. Many nearby restaurants and shopping malls. Hollywood bowl and Dodger stadium are also nearby.

bestwesternhollywood, Hotel Manager. at Best Western Hollywood Plaza Inn, responded to this review
Hello Timothy, Thank you so much for the review about your stay at the Best Western Hollywood Plaza Inn LA.. I am very happy to see your praise for the hospitality and location closeness to all attractions and also hope that you enjoyed your stay with us. We do plan on adding more value to our services so that our guests receive the finest hospitality. Thank you once again for your review and hope to see you again, Sincerely, Hotel Manager.

"Very bad experience"

1
14/10/2018

I want to comment on the way this hotel handle things in a very BAD & UNPROFESSIONAL manner. I don't mean their service, but the way they operate & handle matter. The room was booked from online channel and was fully paid, upon check in I was asked by the front desk for a credit card for deposit. When I returned home, suddenly I notice my credit card was charged, investigation found that the third party agent had not paid the hotel, and then, WITHOUT MY CONSENT, hotel charge my credit card for room charges. I already paid online and again i was charged on my credit card, after hotel was being notified, it took me almost 1 week to get my payment back and i have to cal a ew times to clarified the situation! MY ANGRY question is WHY can't hotel look for the agent for the room charges?? and without CONSENT CHARGE to GUEST!!! the experience for this hotel is HORRIBLE!

bestwesternhollywood, Hotel Manager. at Best Western Hollywood Plaza Inn, responded to this review
Dear Guest, Let us thank you for taking your precious time to write a review about your recent stay in our hotel. We would like to sincerely apologize for all the inconvenience you had due to the mistaken credit card charge. We would like you to know that the things you described are not typical at all in our high standard hotel, but I ensure you that the appropriate measures are being taken. Overall, it would be really nice of you if you gave us a second chance, you can be 100% sure that we will commit everything to provide your perfect comfort Best regards, Hotel Manager.

"The best Best Western!"

5
02/10/2018

My husband and I stayed here for 4 night's in September. The hotel is great.  Check in was quick and simple. We were given a room at the back near the swimming pool, it was perfect for our needs. The room was clean, quiet, free WiFi, air con etc. The location of this hotel was perfect as it is only a 10 minute walk to the metro and wall of fame.  All the staff we came across were polite and helpful. Special thanks goes to Marcy, she was great from checking us, calling to confirm our transfers and to giving us great advice about the area, which saved us some money!  You must try the complimentary strawberry lemon water in the reception area, refreshing after a long hot day. I had a great stay and would stay here again.

bestwesternhollywood, Hotel Manager. at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Greetings from the Best Western Hollywood Plaza. It is really nice to note that that you liked the stay and services at our hotel during your recent visit. Nice that you liked the hospitality and appreciating Marcy. Glad to see your positive overall observations which shall definitely motivate us to serve our guests still better. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.

"Noisy motel will leave you sleepless in L.A."

2
01/10/2018

My stay was only for 4 nights on business. When I was given a room at the back of complex, away from Highland Avenue (which is noisy at all hours) I thought that I could get a good night's sleep. But that was not to be. On the first and third of those two nights the hotel maintenance staff were talking loudly while pushing around massive garbage bins below my hotel window at 4:30 am!!! When I complained to the front staff they said that they had no control over it. Obviously this is a mismanagement issue. Lacking sleep severely affected my performance at the conference I attended. This hotel is individually owned, but a hotel with the Best Western name on it should maintain a minimum standards. This is why I gave the Rooms a "terrible" rating.

bestwesternhollywood, Hotel Manager. at Best Western Hollywood Plaza Inn, responded to this review
Hello Guest, Greetings from the Best Western Hollywood Plaza Inn Los Angeles. We have noticed your feedback and regret the inconvenience due to noise of garbage bins. The housekeeping staff has been given alert about this. Your reviews are important to us. We shall check, investigate and take corrective steps on priority. Customer satisfaction is important to us. Please do visit us again. Sincerely, Hotel Manager.

"Great Location"

5
01/10/2018

Located 3 blocks from Hollywood Blvd. Within walking distance of Walk of Fame, Dolby Theater, Highland Complex, Hollywood Bowl, Sightseeing Tours. Second time I stayed here and would stay again if in the area. Staff was great and so was the room. Would highly recommend.

bestwesternhollywood, Hotel Manager. at Best Western Hollywood Plaza Inn, responded to this review
Hello Guest, Thanks for the stay at the Best Western Hollywood Plaza Inn and the great feedback. It is really encouraging and empowering us to better our services. We feel proud when we get such reviews. Look forward to welcome you again. Sincerely, Hotel Manager.

"Reasonable rate, quiet rooms and super parking rates."

4
17/09/2018

We really enjoyed our stay here. We were a bit concerned upon check in that the rooms might be loud due to the busy street (Highland Ave). But, it was not! We were only 3 rooms from the street and never heard a sound. We also didn't hear our neighbors. Parking here is very good rates ($18)/night. Most other hotels want so much more. The room was very clean and pride themselves in clean rooms.

bestwesternhollywood, Hotel Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Esteemed Guest, Thanks for the stay at the Best Western Hollywood Plaza Inn and the nice feedback. Nice to learn that you liked the stay and the hospitality. It's our privilege to welcome guests like you. We invite you to visit us again at the earliest. Regards, Hotel Manager

"6th stay at this hotel and this time we won't be back."

2
15/09/2018

All previous visits to this site were really good. We always stay at Best Westerns. Love the brand and their hotels. However, this 4 day stay was not good at all and didn't fall within the Best Western expectations we are used to. Appears to be new Management or Ownership? Locked phone so couldn't use a toll-free number to call home on our pre-paid calling plan. Obviously they got burned with unpaid long distance calls by patrons but we were trying to use our toll free number for heavens sake! It took til almost the end of our stay and constant calls to front desk and Management to have it "fixed". TV was on a timer that shut off every 60 minutes (mtce. guy told us it was to save electricity?) and supposedly the master remote couldn't be located. Hot tub was cooler than bath water. Beds were comfy though and room was clean. Wasn't impressed with the front desk staff that seemed disinterested all the time and the fella in the morning had no area knowledge so he wasn't even able to answer which way was North and didn't know where a street was that we ended up finding half a block away. Good location though but not worth the outrageous fee when breakfast isn't even included and internet that worked only some of the time.

bestwesternhollywood, Hotel Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thanks for your stay at the Best Western Hollywood Plaza Inn. Our apologies for all the inconveniences you had due to several issues. We are taking efforts to offer our guests a better stay, but somehow it has not worked for you. Your review is serious to us and we will take effective actions to check and rectify the mismatches and you can truly expect a better stay next time. Hope to see you back, Sincerely, Hotel Manager.

"Good location for universal and Hollywood Boulevard "

3
09/09/2018

Easy to find and good location for universal studios which was around $7 in a uber. Hollywood boulevard was a easy downhill walk. Slight road noise even in one of the back rooms. Rooms were clean but basic and dated. Check in wasn't the most straightforward for us as we had pre paid and there was some mix up but it was soon sorted. Would stay again if passing through but no longer than a couple of nights max.

bestwesternhollywood, Hotel Manager at Best Western Hollywood Plaza Inn, responded to this review
Hello Guest, Thanks for choosing the Best Western Hollywood Plaza Inn. Appreciate your feedback and telling us what you liked and what lacked during your stay. We shall work further to improve the amenities and hospitality. Hope to welcome you again soon, Sincerely, Hotel Manager.

"Easy walk to the Hollywood Bowl concerts"

4
04/09/2018

Nice hotel, clean linens a plus! Friendly, helpful staff. Ask for a room away from traffic as traffic is pretty constant. Good restaurant on site--everything else is a walk to get to. We had trouble with our remote and they fixed it within a half an our, and the hotel was packed.

bestwesternhollywood, Hotel Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for your recent review, and your kind words. We take the comments of our guests very seriously, as our goal is to always improve on meeting and exceeding expectations. We are very proud of our team here who have built a reputation of excellence through their hard work and dedication to guest satisfaction. Further improvement of the hotel and services are on the drawing board in a continuing effort to attract and maintain great customers like yourself. Yours in hospitality, Hotel Manager.

"Good location for Hollywood walk of fame"

3
29/08/2018

Only 10 mins from walk of fame and very close to city walk and universal.(we took an ubber which worked out cheaper than paying the parking fee at universal).This is a basic but clean hotel. It was a very noisy room to sleep in. Good for one or two nights before moving on with our roadtrip around california. We had a chrysler 300 which was a very tight fit into the parking area.

bestwesternhollywood, Hotel Manager at Best Western Hollywood Plaza Inn, responded to this review
Hello Guest, Thank you for choosing the Best Western Hollywood Plaza Inn and giving the opportunity to serve you. Glad to note that you liked the overall stay looking into your comments. We are privileged to have you as a guest. We look forward to see you again!!! Sincerely, Hotel Manager.

"Close to everything, clean and safe."

5
27/08/2018

This hotel is much nicer inside than expected. The rooms are clean and comfortable. Security is good too. It will cost you to park, but that is pretty normal in the Hollywood area. It's in easy waking distance to Hollywood Blvd. and The Hollywood Bowl.

bestwesternhollywood, Hotel Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Guest, Thank you for the great review. I'm very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you're in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you're sure to like again. Sincerely, Hotel Manager.

"Top Location"

5
18/08/2018

Only a few minutes walk from hotel to Hollywood Boulevard with all its attractions. Likewise pretty close to the Bowl and the viewing point for HOLLYWOOD sign. Easy to get there by car. Hotel parking available.

bestwesternhollywood, Hotel Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thanks for being at the Best Western Hollywood Plaza. It is really nice to note that that you liked the stay and services at our hotel during your recent visit. Glad to see your positive overall observations which shall definitely motivate us to serve our guests still better. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.

"Convenient Location"

4
17/08/2018

Rooms are comfortable, nice and clean. However if you want ultra modern and fancy this is not for you. We have stayed here on several occasions and have always enjoyed our stay. Staff is profession and friendly. The pool area is clean and nice as is the small attached restaurant. The Hollywood Plaza is in a VERY convenient location to the freeway, airport and other Hollywood attractions.

bestwesternhollywood, Hotel Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Guest, Thanks for the stay at the Best Western Hollywood Plaza Inn LA and the great feedback. It is really encouraging that everything matched your expectations. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcome you again. Sincerely, Hotel Manager.

"Not the best"

2
14/08/2018

I have stayed at many Best Westerns over the years and this is the first one that charged for parking ($18 a night plus tax), pool closed at 9pm, no continental breakfast. The on site restaurant had tables outside and was noisy even at 11pm. Too much traffic at all hours.

bestwesternhollywood, Hotel Manager at Best Western Hollywood Plaza Inn, responded to this review
Hello Guest, Thank you for choosing to stay with us as I value your thoughts and concerns regarding your hotel experience. I am happy to read you enjoyed the location. Although, I am sorry for the overall room condition and dining encounter you received caused an unpleasant experience. We aspire to provide the best hospitality to all of our guests. I want to assure you that your comments have been communicated with the hotel management in order to check certain gaps for improvements. I hope we get the chance to host your stay in the future and show you what we are capable of offering. Thanks again. Regards, Hotel Manager.

"If you're going to the Hollywood Bowl stay here!"

5
11/08/2018

We were going to see Rod Stewart at the Bowl and found this Best Western. The location is perfect as the walk took about 10 minutes. The rooms were comfortable with a seating area, coffee maker and mini fridge. The employees were all friendly and helpful. It's not a downside, but parking is a bit cramped. We will definitely stay here again.

bestwesternhollywood, Webmaster at Best Western Hollywood Plaza Inn, responded to this review
Dear Guest, Thanks for your kind comments and for noticing the many positive aspects of our hotel. I'm so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We'll be here for you when you need us again. Sincerely, Hotel Manager

"Good hotel, no issues and great location"

4
06/08/2018

This hotel has everything that is promised. It was clean and tidy, the staff we quiet but nice. The hotel is a 5 minute maximum walk from petrol stations, convenience stores, Hollywood walk of fame and the wax museum. There are more expensive hotels close by with cabs waiting out the front so it was only a two minute walk to always find a taxi. I would definitely stay again, especially if you are looking for something on the cheaper scale (Hollywood accomodation is expensive for a run down town). The wifi was good!

bestwesternhollywood, Hotel Manager. at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Greetings from the Best Western Hollywood Plaza Inn. It is really nice to note that that you liked the stay and services at our hotel during your recent visit Glad to see your positive observations which shall definitely make us run that extra mile. We look forward to welcome you again soon !!! Best Regards, Hotel Manager.

"Acceptable to good"

4
05/08/2018

I am a fussy traveller when it comes to hotels. This one has a good location, friendly and very helpful staff, good and safe parking options. Price is a bit steep but I guess it is supply and demand in LA at high season. Safe parking and acceptable price for same. Room was a bit worn, a nice room though. Spa in the room ! Never seen that before. Bathroom was ok for US standard. Bed was acceptable. Coffee maker was good, blow dryer, fridge, microwave. Pool was in the parking lot ! A creative architect must have made the drawings, but I liked it. Breakfast was in the cafe situated on the same lot. American by order. We had an ok stay, it suited our purpose. We were allowed to leave the car for a couple of hours after checkout, so we got a chance to walk an hour on the walk of fame (arrived late). Again, nice staff - Thank you very much for the stay.

bestwesternhollywood, Hotel Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Greetings from the Best Western Hollywood Plaza. It is really nice to note that that you liked the stay and services at our hotel during your visit. Thanks for appreciating the room features and staff hospitality. It makes us proud to serve clients like you. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.

"Perfect stay for a night in Hollywood"

5
04/08/2018

Stayed for one night after our original hotel booking was cancelled. Rowan was very friendly and so helpful in checking us into a clean and comfortable family room. Advice on how to get to walk of Fame was priceless ??. Thanks again, Rowan!

bestwesternhollywood, Hotel Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, It is really nice to note that that you liked the stay and services at our hotel during your recent visit. Nice that you liked the hospitality and appreciating Rowan. Glad to see your positive overall observations which shall definitely motivate us to serve our guests still better. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.

"Close to Hollywood Bowl"

4
22/07/2018

The hotel was clean and comfortable beds. It was walking distance to the Hollywood Bowl and lots of other popular sites. Yummy fruit water in the lobby each day. A pool to relax. Friendly hotel staff.

bestwesternhollywood, Hotel Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, It is really nice to note that that you liked the stay and services at the Best Western Hollywood Plaza Inn during your visit. Thanks for appreciating the room features and staff hospitality. It makes us proud to serve clients like you. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.

"Close To Everything "

5
26/06/2018

Stayed here for two nights before heading to San Francisco. We had a queen room on the 3rd floor overlooking the pool. Plenty of room and nice and clean including servicing and fresh towels daily. If you have a car it's going to cost you $18 a day. Walking distance to Hollywood Boulevard and apparently Hollywood Bowl as a few guests stayed here for a concert. Recommended to all.

bestwesternhollywood, Hotel Manager. at Best Western Hollywood Plaza Inn, responded to this review
Hello Esteemed Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcome you again. Sincerely, Hotel Manager.

"Excellent stay"

5
10/06/2018

We stayed at this hotel. It's a nice location near to many good things. The front desk was pleasant and helpful! He went to extra mile to ensure I had everything I needed. The bed and pillows were soft and comfortable. Good thing is cleanliness. The bathroom was clean and functional. Lastly must say top services I ever seen.

Jorge Z, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Thank you very much for your feedback

"Great Stay and Great Location"

5
10/06/2018

Stayed at the Best Western Hollywood Plaza for a concert we attended at the Hollywood Bowl. The location was perfect. It was an easy 5-10 minute walk. The hotel was clean and desk staff were more than friendly. I'll be staying there again.

Jorge Z, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Thank you very much for your feedback

"Location and space"

4
01/06/2018

This location is great for being able to walk down the road to Hollywood Boulevard, which is always pumping with action and excitement. The hotel room was spacious, and included a bar fridge, microwave and a coffee machine. (I prefer a kettle, because I drink tea but anyway....). Our toilet blocked twice, but the staff were very efficient to immediately come up and sort it out. On such a busy road, I expected it to be noisy, but the rooms seem to have some kind of sound proofing in either the doors or windows or both - so it was surprisingly quiet and peaceful at night. Breakfast was included (rare in the USA), and it was sufficient to start the day. The staff were always helpful.

Jorge Z, Manager at Best Western Hollywood Plaza Inn, responded to this review
Thank you for your review , hope to see you back soon

"Great location, Comfortable Accomodations"

5
29/05/2018

If you are attending an event at the Hollywood Bowl this is the place to stay. A very easy walk to the venue. The rooms are clean and comfortable. The staff was friendly and accomodating. We will stay here again in the future.

Jorge Z, Manager at Best Western Hollywood Plaza Inn, responded to this review
Thank you for your kind words , hope to see you soon

"Good place close to the Hollywood Bowl"

4
29/05/2018

Nice clean room, friendly staff. Price was a little high for the standard room. Parking was tight and no breakfast included. They have a pool but we didn't try it though It seemed in good shape. I'd stay here again

Jorge Z, Manager at Best Western Hollywood Plaza Inn, responded to this review
Thank you for staying with us, hope to see you again soon

"Great stay and great location"

1
25/05/2018

Stayed at the Best Western Hollywood Plaza for a concert we attended at the Hollywood Bowl. The location was perfect. It was an easy 5-10 minute walk. The hotel was clean and desk staff were more than friendly. I'll be staying there again.

"Great Location"

5
21/05/2018

Room was small but clean. 10 minute walk to Walk of Fame and LA subway. Price was reasonable restaurant on site is small and a bit expensive. Food is ok. You can buy Universal Studio tickets at the check in desk. They also offer a tour, which is ok but if you want to be part of a group you may want to choose one of the more commercial tours. Traffic is tricky when leaving the hotel but you can quickly get to the highway in 10 minutes and Universal in about 15 or 20 minutes. If you plan on walking along Hollywood Boulevard then for the price this is one of the best hotels.

Jorge Z, General Manager at Best Western Hollywood Plaza Inn, responded to this review
thank you very much for sharing your experience

"Location great and clean hotel"

4
19/05/2018

We are currently staying at this hotel and it's so close, within walking distance to Hollywood Blvd. The room in itself is ok not too big but has a friend, microwave and coffee maker in the room with a large safe to fit laptop. The tv has only a handful of towels. We were on 3rd floor very nice and peaceful, no noise whatsoever and we slept well. Location is super and is walking distance of Hollywood Blvd. They have a Spice cafe next door but if you want to grab breakfast from outside - theres mel's diner across the street from the blvd or Ihop close by (we drove) which has free parking. The beds and pillows are perfect and they leave clean towels everyday. They left sweets and a note on the bed also. If you are hiring a car, there is an $18 dollar charge per night for the parking which is average at all hotels, some even charge $20+ but the parking is safe. I had no problems and there is enough space to park which also goes around to the other side by the pool. For us this hotel was perfect, we mostly came back to sleep. There was no noise, no traffic noise, the tv has a handful of channels but who wants to stay in watching tv on holiday? I would recommend this hotel and would definitely stay here again.

Jorge Z, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Thank you for your kind review and I hope that we see you again in the future

"Nice property"

5
14/05/2018

Clean, soft towels, extra shampoo, lotion, etc. Bed firm but not too hard. Pillows soft and comfy. Did not seem old or run down as some older buildings can be. Good water pressure and water was hot when you wanted it to be.

Jorge Z, Manager at Best Western Hollywood Plaza Inn, responded to this review
Thank you for your feedback I'm glad that you enjoy our hospitality

"Not the quality I expected."

2
09/05/2018

Don't forget to include parking in your travel budget. The bathtub did not drain. The TV was too dark and the volume would not come up high enough to hear it well. I would not stay at this facility again.

Jorge Z, General Manager at Best Western Hollywood Plaza Inn, responded to this review
I'm sorry that we failed to provide excellent customer service. I would look into the bathtub situation and the the tv is going to be upgrate soon to High definition to solve the problem I hope you give us another chance in the future to make it right

"Great location but better hotels around"

3
05/05/2018

This wasn't a hotel as sold, this is defiantly a very pricey MOTEL! Considering what I paid I was pretty disappointed, it is run down and really old. Needs updated and was soooo noisy you could hear the traffic all day and night as it's on a main road. Reception staff and rude, not bothered and always on their phones. Only good thing was that Maria (the cleaner) kept it clean everyday and the location was a 15min wall from Hollywood walk of fame (which is also an awful area- not what we expected). For the price I paid which was just under £200 a night you can stay in a much nicer hotel. Look around Beverly Hills area and a bit further out.

"Great Location"

4
02/05/2018

Perfect location, walking distance to downtown Hollywood. We would definitely recommend this hotel. If you are looking for a hotel that if close to pretty much everything, this is the one that you are looking for. We would not hesitate to book this hotel in the future.

Jorge Z, General Manager at Best Western Hollywood Plaza Inn, responded to this review
thank you for your feedback

"Great Stay!"

5
01/05/2018

I was very impressed with my stay here. The hotel is very clean and comfortable. The employees are extremely friendly and helpful. The hotel fronts a busy street but I never heard any noise once in my room (our room was second from the front). There is a restaurant onsite serving breakfast and dinner as well as a pool though we didn't visit either of these during our stay. The hotel is in a great location. Within walking distance to the Hollywood Bowl and Hollywood Blvd, which has many restaurants and the Hollywood Walk of Fame. I would definitely stay here again.

Jorge Z, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Thank you very much for the feedback and honor us with your stay, hope to see you back soon

"Loud and Pungent"

2
27/04/2018

Cleaning products leave a SUPER STRONG toxic cloud in the room that never waned (daughter and I both woke up congested). Adjacent property also decided that 4:30am was a good time to start construction work. Good parking and location, as long as you don't care about sleep or your lungs.

Jorge Z, General Manager at Best Western Hollywood Plaza Inn, responded to this review
I'm very sorry that we didnt air off the room earlier that day, I will make sure that I will talk to my housekeeping staff about your concerns

"Great location."

4
24/04/2018

It our third stay at this BW. It is about 10 min walk from Hollywood Boulevard and 10 min from Hollywood Bowl. The staff is friendly and helpfull. It is clean. Perfect if you are by care because the garage is almost next to your car. There are a nice pool with a great jacuzzi !

mgrnorth2011, Manager at Best Western Hollywood Plaza Inn, responded to this review
Thank you for your review and hope to see you again soon for your 4th visit

"Ok Hotel"

3
17/04/2018

Great Location if you want to be close to Hollywood. Clean lobby, rooms, etc Front counter staff were great! Rooms were on the small size No where to visit with friends after the pool closed. Had to sit in the hallway...

mgrnorth2011, Manager at Best Western Hollywood Plaza Inn, responded to this review
Sorry for the inconvenience of not having a place for visiting friends

"Good value and location"

3
13/04/2018

The hotel is designed as a motel, the rooms are clean and comfortable, the pictures on the website does not give it justice. It has a pool at the rear of the property, it is located near the hollywood attractions, some of which are walking distance. The getty museum is absolutely fantastic and worth the visit, we found some of the other areas rather disappointing. The hotel is clean and basic, the reception staff were ok, but not the best I have experienced. I did not use the cafe attached as it didn't look particularly appealing. The bowling alley nearby was really good, nice bar and band also playing, they have special offers on some evenings. it is located on busy street, so can be noisy at night.

Jorge Z, General Manager at Best Western Hollywood Plaza Inn, responded to this review
thank you for your feedback

"MEH"

3
03/04/2018

First, let me state that I hate nearly all hotels. They seem more intense on gouging and ripping off guests than they do in providing a good visit experience. However, that does not apply to hotel staffs. The vast majority, as in those in this review, are courteous, polite, and professional. This particular hotel which should normally be charging $49 a night in real life, but due to its location in the center of Hollywood, they can have their way with your credit card. The rooms are outdated, but adequate. There is, as of this writing, an $18 a night charge for very tiny parking spaces. The very small hotel restaurant was not very clean. The TV, a nice large flat screen, only provided a dozen channels in sub standard definition quality. Also, the TV would just turn off on its own and revert to channel 1. Very irritating. Although the hotel had nothing to do with this, the Verizon cell phone signal was either nonexistent or only one bar. The Internet connection was also very slow, at least what is considered normal in Los Angeles. On the first night of our stay, the lobby and restaurant area had an overwhelming stench of Lysol. But, not always bad. The hotel is in a great location within walking distance, uphill, to the Hollywood bowl. Hollywood Boulevard is only a 15 minute walk downhill. I interacted with four hotel employees and all were outgoing, friendly, personable, and people that I would hire. The maid service was outstanding. The pool was quite nice. The front landscaping was very attractive. I probably won't return.

mgrnorth2011, Manager at Best Western Hollywood Plaza Inn, responded to this review
I'm sorry about the way you feel about hotels in general, Thank you for the complements about the staff.

"3day stop over"

4
02/04/2018

More like a motel design. Rooms are large with lovely white bedding and towels . Pool and hot tub very clean and well serviced nice lounge around pool most welcome. Good area to visit the strip and we booked 5hours sightseeing from reception for 59 dollars very nice guide and worth the money.staff at hotel were helpful and pleasant and all in all good place to stay

"Great hotel at a great price."

5
27/03/2018

I have had excellent experiences each time i've stayed at this hotel The rooms are clean, the staff is friendly and professional and willing to accommodate you in any way that they can. I will definitely stay here the next time I'm in Hollywood.

Jorge Z, Director of Sales at Best Western Hollywood Plaza Inn, responded to this review
thank you very much for your kind words. I personally relate the message to my staff

"Okay"

3
25/03/2018

I stayed at this hotel for 2 nights after long flight from Hongkong. Arrived at 11 Am, i need to wait about 20 minutes until they gave me my key. I think its nice they allowed me to check in bfore their normal check in time. Hotel located very near to holywood avenue stars, just 2 minutes walk i think. Very convenient to find stores, restaurant and malls. Universal studios is 7 minutes drive by Uber. Now on property and staff: 1. Staff wasnt friendly, they simply doing their job without any gestures of welcoming customer. On second night i remember that i forgot bring charger plug in converter so i borrow to reception, one reception says they lend me this fo 3 hours only and has to be returned as late as 11Pm. I dont know why this become problem, i propose to return it in the morming and they decline. 2. Room is comfortable and clean, bed is also comfortable, bathroom is cleaned. 3. Swimminh pool in backyard seems nice but i havent got to try. 4. This is more like a motel rather than hotel, people are talking loudly even at night and no body try to stop them. I dont see any security around. 5. Building is quite old but well maintained. After all their price is quite acceptable considering the area.

Jorge Z, Director of Sales at Best Western Hollywood Plaza Inn, responded to this review
Im very sorry that my staff wasnt friendly, I will investigate the reason why they wouldn't allow you to keep charger. Again i'm sorry about my staff not helping you .

"Would stay again"

5
21/03/2018

We were very happy with our stay. The hotel staff was very courteous on our arrival and went above and beyond recognizing our Platinum status with Best Western by upgrading our room as well as the usual perks that come with it. The room was clean, quiet and comfortable. There was no breakfast included but they have a top notch restaurant that served quality food. We didn't mind not having a free breakfast. Will stay again if we're in the area. Universal Studio's/City Walk is very close. If you wanted to visit Hollywood Blvd., it's within walking distance.

"nice location and very clean"

5
21/03/2018

Nice location, walking distance to walk of fame and other attractions, minutes drive to Universal studio. staff are very friendly and helpful. the place is very clean. and everything you need is here!

Jorge Z, Director of Sales at Best Western Hollywood Plaza Inn, responded to this review
thank you very much for your kind words.I hope to see you agin very soon

"Great hotel close to Hollywood Blvd"

5
08/03/2018

Stayed here back in February on a short visit to LA. I thought this hotel had a nice decor, and a great location, with a short 5 minute walk or 2 minute bus ride to Hollywood Blvd (there is a bus stop right in front of hotel). Also liked the room size and microwave/refrigerator was a plus. I'd definitely stay here again.

"Great location, clean and comfortable"

4
07/03/2018

Best thing about this hotel is the location. It is a 10 min walk from Walk of Fame and Highland shopping plaza. 5-10 min Uber ride to Universal Studios (cost $6.12 at 10:30 am on a Thursday morning - light traffic. A bit more expensive ($13.00) return on Thursday night around 6:30 in heavy traffic. The room was clean and comfortable. Hotel was laid out like a 3-story motel with each room having direct access from outside. The restaurant in the hotel is called Spice and it was really good. Much more modern decor than the hotel itself. Very tasteful and cozy with fast and friendly service.

"Best there is for this category of Hotel, great value and location! "

5
05/03/2018

I stayed here for the third time recently while working nearby. I'm always pleased with my stay here but noticed some improvements and enhancements since my last visit. The shower heads seems bigger and more powerful. The attached restaurant and bar now delivers to your room for breakfast and also dinner (not open for lunch). I love the Coffeemakers and that they also provide tea in the rooms in addition to regular and decaf coffee. The fact that there's also a small fridge and microwave in each room is a big deal for me because I like to eat a certain way and this allows me to bring some of the food I need. The staff here is always extremely helpful and sincere when I have needed assistance. The rooms open to an outside hallway and some people prefer hotels that rooms only open to an interior hallway. To be honest I usually do too but this setup works just fine.

"Made our Hollywood Vacation awesome and convenient! :)"

4
04/02/2018

The place is a strategic location especially of you plan to specifically see Hollywood attractions as everything is either a few meters away by foot OR a few minutes by car. The staff are all friendly and helped set us up, are knowledgeable about the area and offers great suggestions (Nancy, you are awesome!). The hotel was great value for money, though no breakfast included (there's a restaurant at the G/F anyway and the walls between rooms were a bit thin. That said, this is a great place to comeback to and is ok considering the location its placed in. They also have their own city / attractions tour and hotel transfers which were a nice addition.

"Great Location, Good Staff but gosh..needs maintenance"

3
03/02/2018

The front desk staff was extremely helpful especially the young man with specs.. (sorry i didn't get your name..). It is a charming hotel with interesting decorations that makes u feel totally in the hollywood holiday mood! sadly the place is abit run down and we did find a coachroach in the toilet upon check in! the shower hot water system was not consistent and takes quite a while to warm up. please also fix up the windows at the bathroom.. Still we did have a good night sleep as it is quiet and the beds were very comfortable. ..location is pretty awesome with good restaurants nearby as well as a supermarket.. i would recommend it...just check the room first...

"Very clean but run down"

4
30/01/2018

We stayed here as we were told by our travel agent that it was close to everything. It was a 15 min walk down to the Hollywood strip. Very close to the super bowl so good for those types of events. It is in a very noisy location though with the LA traffic. The staff at the front desk were always so friendly and helpful. The entrance is modern but the rooms are very outdated. The cleaning staff were good making sure the room was clean and tidy for our return after long days out. The property has a nice pool and spa area.

"Good price for the location "

4
16/01/2018

The hotel is a five to ten minute (maximum) walk to Hollywood Boulevard. It's in a great location close enough to walk to sights, shops and restaurants. However it's far enough away not to be bothered by the hustle and bustle. They have a good sized pool and hot tub for guests and a small area with sun loungers etc. If you wish to relax for a few hours. The rooms are a reasonable size and clean and tidy with, in room fridge microwave and coffee maker. All in all a great stay in a good location.

"Nice place"

3
16/01/2018

If you want to visit Hollywood Blvd, it will take to 5-10 minutes walking distance from the hotel. I was charmed by all the movie star pictures everywhere in this hotel, from the lobby to right inside your room. The room was nice, with a modern touch. Nice bathroom with double tile shower. Watch the bathroom window though, it has no locks. There is a nice restaurant/bar inside the hotel. I haven't tried it though, I preferred a nice small Sushi restaurant called "Sushishop USA" (5minutes wlk). I would visit again.

"One day Stay"

4
13/01/2018

Needed a one night stay close to the Wilshire Ebell Theater at a decent price. Called ahead to let them know I would arrive late. Parking is $18 a night under the hotel. Decently appointed room, nothing fancy. Extremely clean. Comes with a small Keurig coffee machine. Lots of towels. Pretty quiet considering we were in Hollywood. Checkout was literally 5 seconds. Nice staff.

"Jan tripbto LA"

5
09/01/2018

This was a trip to visit the Magic Castle in Hollywood and as usual I found the stay was up to my standards and even exceeded them. I would likely stay at this facility again because it was comfortable, close, and well priced

"Reasonable hotel in an expensive area"

4
08/01/2018

Hotel was clean and staff is very friendly and helpful. Parking is tight but expected given the location. Hot tub is a welcome sight after all-day walking. Rooms are insulated well enough to block most street noise. Location is convenient to Walk of Fame and short drive to Universal Studios.

"wasnt a good experience"

2
04/01/2018

not going back.. experience wasnt very good.. location so so.. room was clean and smelled clean.. first now ght staff was friendly second night awful.. restaurant service the best.. food was great!! we order 2 dinner meals

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Marisol. I am sad to hear that we fall short on your expectations. I would like to apologize to you on behalf of my Team for any inconvenience it may have caused. I hope you will give us another chance to Impress you. Sandip Kapadia General Manager

"Great location"

5
02/01/2018

Not only is this a nice hotel but it is centrally located to so many attractions. Within minutes you can be at the LA Zoo, Warner Bros. Studios, the beach and so many museums and other attractions. Being able to walk to Hollywood Blvd. is a big plus because you can go back and forth to the hotel.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to review our Hotel and sharing your recent stay experience at our Hotel with all the tripadvisor users.My Team would like to Thank you for giving us the opportunity to make your stay enjoyable. We look forward to welcome for another Great Stay with us in the near future. Sandip Kapadia General Manager

"Convenient location"

4
22/12/2017

This is a 3 star hotel, nothing fancy but the rooms were clean, bed & pillows comfortable. The room is on the small side, but we did not plan to do much other than to sleep there so it was okay. We felt safe walking to Hollywood Blvd to the Dolby and restaurants in the area. The internet worked just fine. My sister traveled with us and I did not catch that the beds were doubles not queens. It was not a problem since we are not big people, Gustavo at the front desk was excellent and very helpful!

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Paula, Thank you for taking the time to review our Hotel and sharing your recent stay experience at our Hotel with all the tripadvisor users. I want to Thank you for remembering the name of my Team member Gustavo. I will personally Thank Gustavo for providing excellent customer service to you. We look forward to welcome you for another stay witth us in the near future. Sandip Kapadia General Manager

"Basic room close to everything"

4
18/12/2017

We stayed one night with friends. The room was clean, good amenities included. The sound carried through the front wall/window, but otherwise it wasn't loud. The bed and pillows were just average - not the most comfortable but not the worst I've experienced, still able to sleep ok. The location is walking distance to the Hollywood Bowl and to the middle of Hollywood. I would recommend it for an affordable option super close to anything you want.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Katrina, Thank you for taking the time to review our Hotel and sharing your recent stay experience of our Hotel with all the tripadvisor users. My Team would like to Thank you for giving us the opportunity to make your stay enjoyable. We look forward to welcome you for another Awesome stay with us in the near future. Sandip Kapadia General Manager

"December 2017"

5
11/12/2017

An excellence experience, the staff were professional, friendly and very informative. They gave us details of areas that we could walk to and enjoy, away from the crowds. We felt like we were at home away from home and that we have a new family.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Kathrine, Thank you for taking the time to review our Hotel and sharing your recent stay experience at our hotel with all the tripadvisor users. Your Kind words has motivated my Team to provide the same Great Guest Experience you received to all of our Guests. My Team would like to Thank you for giving us the opportunity to make your stay enjoyable. We look forward to welcome you for another awesome stay with us in the near future. Sandip Kapadia General Manager

"Clean, economic and close to Universal Studios"

4
09/12/2017

Very good option when you go to Universal Studios (around 10 minutes) or LA in general, it is clean, relatively quiet and has its own parking lot although it comes at an extra fee, ladies at front desk were kind and always eager to help, finally the room was spacious, has all the needed things in place and were always clean, I'll definitively come back

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Luis, Thank you for taking the time to review our Hotel and sharing your recent stay experience at our hotel with all the tripadvisor users. My Team would like to Thank you for giving us the opportunity to make your stay enjoyable. We look forward to welcome you in the near future for another Awesome stay with us. Sandip Kapadia General Manager

"OK Stay"

3
02/12/2017

Room: room was ok. There was only one place to put luggage (we had two). The beds and pillows were alright, no complains. On the last day, I found a piece of hair stuck to the door frame...was unpleasant to see. Staff: friendly. We didn't interact with them as much, just for checking in and out. Location: definitely not ideal. The hotel is facing Highland N and about 1km to the Walk of Fame. Cars are constantly driving past, no matter the time of day. It is really noisy. During our stay, there must have been a dumpster that was being cleaned out because I heard a loud boom at 4am. When a large vehicle passes by, the bed vibrates. Parking: $20 USD/ day Would not recommend.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Tiffanie, I am sad to hear that we fell short on your expectation. We are committed to provide a Great Guest Experience to all of our Guests. I apologize for any inconvenience it may have caused during your stay We have all the extra amenities available upon request as we want to make things right for the Guest. Hope you will give us another chance to Impress you in the near future. Sandip Kapadia General Manager

"Vaction"

4
27/11/2017

Last minute vac reserved this Best Westen Hollywood Plaza INN. Location was great 7 minutes to Universal Studios. And one block away from Stars Walk of Fame and Chinese Theater. Sunset avenue had lots of dinning restaurants and fast foods if needed. Lots of gift shops around this locations and eazy to get back to Highway 101North or South.Pool area was clean and so was the inside and outside of Hotel.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear John, My Team would like to Thank you for giving us the opportunity to make your stay enjoyable. We are committed to provide a Great Guest Experience to all of our Guests and We look forward to welcome you for another memeorble stay with us in the near future. Sandip Kapadia General Manager

"Awesome property and it's great location and delicious food!"

5
25/11/2017

Our stay at western was by far our best stay in entire west coast as rooms were comparatively spacious , had a huge tv and state of the art bathroom! A complete hotel in every sense! Was just5 min. Walk from Hollywood Boulevard street!

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Sulekha, Thank you for taking the time to review our Hotel and sharing your recent stay experience at our Hotel with all the tripadvisor users. My Team would like to Thank you for giving us the opportunity to make your stay enjoyable. We look forward to welcome you for another fanstastic stay with us in the near future Sandip Kapadia General Manager

"Such a great location for Hollywood Bowl!"

4
24/11/2017

My son & I traveled from NJ for the Morrissey Hollywood Bowl show. This was perfect to go to the show! The room was large, beds were comfortable, there was a small refrigerator, microwave and coffee maker. The hotel has a small pool (didn't use due to cold temperatures) and short walk to Hall of Fame and an outside "mall" for eating & watching people. The night before we had to leave, a transformer blew and the hotel was without power past our departure the next day. It was cold in the room, but the covers kept us plenty warm. Not too happy about the inability to take a shower in the a.m. but couldn't be helped. I spoke with the manager a few days after our return and he could not have been nicer and more professional. If we ever go back to see that area, I will definitely stay here again. It had everything we needed. Take an Uber from LAX. It was simple.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to review our Hotel. I apologize for the inconvenience the power outage may have caused. My team would like to Thank you for your understanding and support. I look forward for your next stay with us in the near future. Sandip Kapadia General Manager

"It's just okay"

3
24/11/2017

This hotel was a bit under my expectation as I chose this one from expedia comparing to sheraton with 20 bucks higher in price. The hotel has 3 level floors with window next to the door. You could hear people walking around your room. I could smell an odor during my stay. Bathroom was short for sink, tub and toilet. I don't know why it's kind of lower level than the standard which made water splashing out when you use it. After finish showering, I felt plenty of water on the floor. When I was back at 9 p.m. I found a paper on the bedroom telling me that the power shutdown will start 12 am and will be back again at noon! So surprise with this short notice. I had to stay all night without air condition and no hot water.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to review our Hotel. I apologize for the Power outage as the city had informed us at the last minute. My team would like to Thank you for your understanding and support. I hopw you will give a second chance to Impress you in the near future. Sandip Kapadia General Manager

"Great hotel but noisy"

4
22/11/2017

This hotel is in a very convenient location for sightseeing and is just far enough away from the hustle and bustle of the walk of fame. The hotel itself has great facilities, the pool always looked clean and towels were provided and the free WiFi was a great bonus. The room was a good size and very clean. All of the staff were very helpful and accommodating with any queries too. The only issue I had was from the noise from the road, not really the hotels issue but if you are a light sleeper (even with ear plugs) then this could be an issue for you too. The room was at the back of the hotel by the pool and the noise from the road was still really loud at all times of the day or night. Other than the road noise I can't fault the hotel in any way and it was good value for this area of Hollywood.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to review our Hotel and sharing your Recent stay experience at our Hotel with all the tripadvisor users. My Team would like to Thank you for giving us the opportunity to make your stay enjoyable. We look forward to welcome you for another memorable stay with us in the near future. Sandip Kapadia General Manager

"Just great"

5
21/11/2017

Staff was so nice. Wifi was working well. Clean. Nice location in the center of Los Angeles and walking distance to the touristy places. I didn't have a car and Ubered everywhere. There's a 24 hours convenience store and 24 hour subway within walking distance.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to review our Hotel and sharing your Recent stay experience at our Hotel with all the tripadvisor users. My Team would like to Thank you for giving us the opportunity to make your stay enjoyable. We look forward to welcome you for another memorable stay with us in the near future. Sandip Kapadia General Manager

"great place but poor parking. no trucks"

5
18/11/2017

Parking is real tight and they charge you 18.00. If you have anything bigger than a pickup, you better go elsewhere. No truck parking. Even a pick up is very hard to park.Other than that, it's a great place to stay . nice and clean. good staff. central location.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to review our Hotel and sharing your stay experience at our Hotel with all the tripadvisor Users. My Team would like to Thank you for giving us the opportunity to make your stay enjoyable. We look forward to welcome you for another Awesome stay with us in the near future. Sandip Kapadia General Manager

"A Gem!"

5
16/11/2017

I wasn't sure what to expect from a hotel in Hollywood, but I was pleasantly surprised by the accommodations. We chose this hotel due to how close it was to the Hollywood Bowl. It made parking and walking to the concert easy. It was nice to just head back to the hotel instead of fighting parking lot traffic and having a long drive home. After check-in we walked across the street to grab sandwiches at Subway and beverages at the little liquor store. The room did have a fridge and a microwave, so we bought additional sandwiches to eat post-concert. The hotel is close enough that one could walk to Hollywood & Highland, but depending on the time of day - I'd probably Uber it back. I won't shy away from concerts at the Hollywood Bowl now that I know of this little gem.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Joann, Thank you for taking the time to review our Hotel and sharing your recent stay experience at our Hotel with all the trip advisor users. My Team would like to Thank you for giving us the opportunity to make your stay enjoyable. We look forward to welcome you in the near future. Sandip Kapadia General Manager

"Don't stay here !"

1
15/11/2017

One of the worst experiences in a hotel room that I have ever had. Manager super rude and cut me off. The power went out from 10pm -9am. We weren't offered a discount of any kind. Everyone else was offered a complimentary breakfast and I wasn't. I called back to ask why I was charged so much on my card and manager ended up arguing with me instead of listening to my needs which made me really frustrated. I will not recommend this hotel to anyone I know .

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Rebecca, I apologize for the unplanned power outage by the city of Los Angeles. It is sad that it happened but I am sure as time passes by you will look back at this incident and treasure as a life time memory. Our intentions are to make things right for every Guest sometime It is hard to make every guest happy but my team learned a lot from this experience and Hope this kind of Power outage situation never arise again.Once again My apologies Sandip kapadia General Manager

"We will return!"

5
12/11/2017

We had such a great experience! We went to a MORRISSEY CONCERT and wanted to make our experience as stress free as possible! Everything was perfect. The large, clean room was so roomy, there was a fridge and micro, super comfy bed, mirrors everywhere, a couch and the best location! We will be staying here again!

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Veronica, Thank you for taking the time to review our Hotel and sharing your recent stay experience at our Hotel with all the tripadvisor users. Your kind words has motivated my Team to provide the same Great Guest Experience to all of our Guests. My Team would like to Thank you for giving us the opportunity to make your stay enjoyable. We look forward to welcome you for another Awesome stay with us in the near future. Sandip Kapadia General Manager

"Great room bad Bar"

4
12/11/2017

The room is great, clean, modern and bead was firm but you could feel some springs. We went to concert at Hollywood bowel and we were surprised that the Bar did not sell hard liquor, on wine and beer. After the concert again we were surprised that the restaurant closed at 10PM well before the end of the concert.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to review our Hotel and sharing you recent stay experience at our Hotel with all the Trip advisor users. My Team would like to Thank You for giving us the opportunity to make your stay enjoyable. We look forward to welcome you for another Memorable stay with us in the near future. Sandip Kapadia General Manager

"Close to universal studios"

5
06/11/2017

This was a nice property to stay. Parking is charged for however and this daily charge can take a bite out of a budget so be prepared. The pool spa was great. Rooms clean, comfy, professional. Would stay again when in the area

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Cheri, Thank you for taking the time to review our Hotel and sharing your recent stay experience at our Hotel with all the trip advisor users. My team would like to Thank you for giving us the opportunity to make your stay enjoyable.We look forward to welcome you for another Awesome stay with us in the near future. Sandip Kapadia General Manager

"Great location and more!!"

4
05/11/2017

We stayed 2 nights, October 27, and 28. We went to the Linkin Park concert at the Hollywood Bowl. We walked an easy 5 minutes to, and from the Hollywood Bowl from this hotel. We felt safe here, even though it's not a super great area. We walked 10 minutes to the Walk of fame which was kind of gross , sad to say, and another 5 or 10 minutes down to an In N Out burger on Sunset Blvd. Lots of tourists are walking around everywhere in this area daytime. We took a 5 minute Uber ride to Universal Studios, this is not walkable. We ate breakfast in the hotel restaurant which was very good! The man behind the bar, the only waiter was very nice and helpful. the front desk staff were very nice and friendly. The room was very clean, and comfortable. The Wi-Fi, shower, tv, and A/C all worked perfectly. We would stay here again.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Becky, Thank you for taking the time to review our Hotel and sharing your recent stay experience at our Hotel with all the trip advisor users. My Team would like to Thank you for giving us the opportunity for making your stay enjoyable. We look forward to welcome you for another awesome stay with us in the near future. Sandip Kapadia General Manager

"WORST HOTEL IN HOLLYWOOD!"

1
04/11/2017

We picked this hotel since it was minutes away from Universal Studios. We stayed after having a blast at the Hollywood Horror Nights in Universal Studios, and check in was very professional (Front Desk Agent Gustavo). Very nice gentlemen and answered all my questions. Our stay was very horrible unfortunately. The beds are rock hard. People next to us were partying and smoking Mary Jane next to us which we had most the smoke. My husband heard loud music playing, but the front desk didn't seem to care AT ALL. At check out my husband is telling the agent about our horrible stay and all she says is NOTHING! Not even a "sorry". I work in hotel business as a Supervisor and that service was unacceptable. Whoever printed out my receipt in the morning needs training! Since my husband isn't the type to really complain i sure did. All in all i will never stay here at this property.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Gabriella, I am sad to hear that you had a poor experience at our Hotel.We are committed to provide a Great Guest experience to all of our Guest. I would like to apologize to you for any inconvenience. I hope you will give us a second chance to impress you. We look forward to welcome you in the near future Sandip Kapadia General Manager

"Great location"

4
04/11/2017

Quirky and comfortable hotel. Can tell it is an older hotel, but rooms were clean and comfortable. I loved the decor in the main lobby. There is a pool. The restaurant downstairs is amazing and open really late. We highly enjoyed how conveniently close this hotel was to Hollywood Blvd. Everything was walking distance. Staff were friendly and helpful.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to review our Hotel and sharing you recent stay experience at our Hotel with all the trip advisor users. My Team would like to Thank you for giving us the opportunity to make your enjoyable. We look forward to welcome you for another awesome stay with us in the near future. Sandip Kapadia General Manager

"Close to Hollywood Bowl"

3
29/10/2017

This hotel is in close walking distance to Hollywood Bowl and at a good price. Pros: Close to Hollywood Bowl Good neighbor to hang out in with shopping and restaurants. Good price Felt safe and secure Cold fridge so you can store your own drinks Keurig so bring your Kcups Good amount of power plugs accessible to charge devices Good free WiFi Comfortable firm mattress Cons: Very noisy - outside noise came through walls and window AC unit is very loud and the lack of insulation in the walls meant it was on/off all night. Bathroom cheaply done Shower difficulties in keeping it working while using Bathroom fan was useless and did not exhaust the steam

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Sean, Thank you for taking the time to review our Hotel. We are committed to provide a Great Guest experience to all of our Guests. I am sad to hear that we fall short on your expectation but I am also Glad to hear that My Team has Impressed you with Customer service . My Team would like to Thank you for staying with us. We look forward to welcome you in the near future. Sandip Kapadia General Manager

"Great Stay with excellent staff!"

5
28/10/2017

Staff is wonderful. I believe her name was Marcie. She was very helpful and accommodating. Hotel was clean and renovated. I would recommend staying at this Best Western. The place is great and staff is always helpful with a great personality. This place is walking distance to the Hollywood Bowl were we went to a concert.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Adriano, Thank you for taking the time to review our Hotel and sharing your recent stay experience at our Hotel with all the trip advisor users. Your Kind words has motivated my Team to provide the same Great Guest Experience to all of our Guests. We look forward to welcome you for another Awesome stay with us in the near future. Sandip Kapadia General Manager

"Concert stop over"

5
27/10/2017

The room was very clean. The bed was very comfortable, even though it was really close to a major road you couldn't hear anything felt safe, plus really close (walking distance) to Hollywood blvd. also theHollywood Bowl is just up the road

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to review our Hotel and sharing your recent stay experience at our Hotel with all the trip advisor users. My Team would like to Thank you for giving us the opportunity to make your stay enjoyable.We look forward to welcome you for another Awesome Stay with us in the near future. Sandip Kapadia General Manager

"OK, mixed. Depends on your Needs"

2
26/10/2017

The service at the desk was good. Room was clean. It is an older hotel that is actually a motel - outdoor entrances to the rooms. It is an older hotel so nothing fancy. The location is decent a few blocks off the Walk of Stars. If you want this area and need to save money, it is fair as the area is a bit expensive. But for what I would pay for this quality in other areas, it is overpriced. Just know what you are getting.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Jean, I am sad to hear that we fall short on your expectation. We are committed to provide a Great Guest Experience to all of our Guests. My Team would like to Thank you for giving us the opportunity to make your stay enjoyable. We look forward to welcome you in the near future. Sandip Kapadia General Managre

"Location!!!"

4
25/10/2017

Within walking distance to the Hollywood Bowl and Hollywood Boulevard! Nearby is the Dolby theater, Graumans Chinese theater,Jimmy Kimmel Live show. Room was clean and comfortable. Fridge,microwave, Keurig, outdoor pool and hot tub. Staff was attentive and friendly. Loved the ice water in the lobby! No breakfast provided, not what we are used to from Best Western. There is also a $18 parking fee.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to review our Hotel and sharing your recent stay experience at our Hotel with all the trip advisor users. My Team would like to Thank you for giving us the opportunity to make your stay enjoyable. We look forward to welcome you for another Awesome stay with us in the near future. Sandip Kapadia General Manager

"Stay Away"

1
24/10/2017

This is a Motel 6 that probably has not been renovated since the 1970's at an outrageous price of $250.00/night. It has made me a lifetime member of the "never again in a Best Western Motel." The room (carpet?) room looked and smelled unclean (carpet??) the lavatory was in the bedroom vs. the bathroom, next to a microwave and a small coffee maker. The facial tissue ran out when needed, but the water to take a shower was hot. One of the worst experiences ever had. I hardly ever write a review but this was a compelling reason to write one. Sorry for the bad report.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, I am sad to hear that you had a poor experience at our Hotel. We are committed to provide a Great Guest Experience to all of our Guest and we will work hard to Impress you in the near future. Sandip Kapadia General Manager

"Tried to overcharge"

3
23/10/2017

Tried to overcharge us $115.50 and blamed hotels.com for not posting the correct price. Also tried to charge us parking when we didn't even have a car. Manager argued with us for several minutes saying that's the websites mistake until finally refunding our card and saying he was only doing it because a line was forming behind us at the counter and could see other guests were listening to the conversation.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Russell, I am sad to here that you had a poor experience at our Hotel. I remeber talking to you and do not recall the part that I did it because of the Line forming and other guests listening or nor does there is parking charge.I am not sure if this is a mix up form some other place during your trip. How ever I apologize for falling short on your expectation. I hope you will give us a another chance to impress you in the near future. Sandip Kapadia General Manager

"Close to Hollywood Bowl"

5
23/10/2017

Convenient and nice place to stay if you are going to a concert at the Hollywood Bowl. Also walking distance to Hollywood Blvd and Sunset. The staff is wonderful and the rooms and beds are comfortable. I would stay there again.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Helen, Thank you for taking the time to review our Hotel and sharing your recent stay experience at our Hotel with all the trip advisor users. Your Kind words has motivated my Team to provide the same Great Guest Experience to all of our Guests. My Team would like to Thank you for giving us the opportunity to make your stay Enjoyable. We look forward to welcome you for another memorable stay at our Hotel in the near future. Sandip Kapadia General Manager

"A+ Service, Clean, and Convenient"

5
19/10/2017

Spotlessly clean and well maintained. The only downside is dated rooms. If you visit the Hollywood bowl, this is the place to stay. Parking is an additional $18. Walking distance to Hollywood and Highland as well as the bowl. The staff is efficient and helpful; zero problems during my visit.

"Not worth the "cheap" price"

1
19/10/2017

The rooms are cramped. The beds are the hardest I've slept on. The street noise is unavoidable, but the door and window did nothing to help. The walls and ceiling are thin, you can hear everything. The AC was horribly loud, as was the toilet and shower.

"Best Western near Hollywood Bowl"

4
17/10/2017

Great location near Hollywood Bowl and Hollywood. Fantastic location 10 min walk from the Hollywood Bowl. Cheaper than the Hilton Garden Inn and Holiday Inn Express next door. In-house restaurant Spice has excellent breakfast and was opened for beers after the show and playing the featured band's (Depeche Mode) music all day long so great pre-show ambience too.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for taking the Time to review our Hotel and shareing your recent stay experience at our Hotel with all the trip advisor users. We are committed to provide a Great Guest experience to all of our Guests. My Team would like to Thank you for giving us the opportunity to make your stay enjoyable. We look forward to welcom you for another exiciting stay at our Hotel in the near future. Sandip Kapadia General Manager

"Close to Hollywood Bowl"

5
16/10/2017

We cam in from out of town to attend the Janet Jackson concert at the Hollywood Bowl. The Best western was just a few steps away. Good Service and helpful staff. Enjoyed the concert and our stay in Hollywood.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Michael, Thank you for taking the time to review our Hotel and sharing your Awesome stay experience at our Hotel with all the trip advisor users. My Team would like to Thank you for giving us the opportunity to make your stay enjoyable. We look forward to welcome you for another amazing stay in the near future. Sandip Kapadia General Manager

"Concert Night"

5
14/10/2017

Stayed for a concert at the Hollywood Bowl, took 7 minutes to get to our seats! Took 10 minutes to walk to shopping, Hardrock Cafe, so much fun. Fabulous staff! We will be going next month for another concert.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Peggy, Thank you for taking the time to review our Hotel. Your Kind words has Motivated us to provide the same Great Guest Experience to all of our Guest. My Team would like to Thank you for giving us the opportunity to make your stay Enjoyable. We look forward to welcome you for another memorable stay at our Hotel. Sandip Kapadia General Manager

"Hollywood got to hotel"

5
12/10/2017

If your going to Hollywood stay at this hotel. We need affordable accommodations for overnight and longer stays to visit our daughter in school without breaking the bank with overpriced hotels. The staff was very helpful and kind. The rooms we're big enough and clean. We've paid a lot more for a lot less so we are very happy to have found the BW in Hollywood. We will definitely stay here the next time we are in town.

"Close to everything"

3
11/10/2017

This is located on a busy road, but we were surprised at how quiet the rooms were. Room were clean, but on the small size for a family. The bathroom was really small too. Staff were friendly and helpful when we asked questions about getting to several place and what were the best options. The TCL theatre and Hollywood walk of fame was 10 minute walk, with lots of dinning options to. I suggest to get a room further back from the road if you want a quiet room. There was car park on site for $17 per night

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to Review our Hotel. We are committed to provide a Great Guest Experience to all of Guests. We will work hard to Impress you in the near Future. Sandip Kapadia General Manager

"Good Hotel with great location"

4
10/10/2017

The hotel was good, service good, parking spaces are tight. The location is great. You can walk to Hollywood Blvd, shopping mall, restaurants, clubs, entertainment, etc... However, lots of traffic around this hotel due to location. Overall, I would stay there again.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to review our Hotel. My Team would like to Thank you for giving us the opportunity to make your stay enjoyable. We look forward to welcome you in the near future. Sandip Kapadia General Manager

"Fantastic stay"

5
07/10/2017

Great location, lovely big clean rooms with all the amenities you could need. All the staff were friendly, stayed for 5 nights. Used the pool and hot tub most afternoons, very clean and well kept. Will definitely be returning!

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, We appreciate you taking the time to review our Hotel and sharing your recent stay experience at our Hotel with all the trip advisor users. My Team would like to Thank You for giving us the opportunity to make your stay enjoyable. We look forward to welcome you for another Awesome stay at our Hotel in the near future. Sandip Kapadia General Manager

"Great location"

4
05/10/2017

Room design is a little old, aircon couldnt stop blowing the curtains so we had to leave something there to make sure no peeping possible. We are definitely not used to having a big window beside the door. Great amenities - Coffee machine, Fridge and even microwave ! Friendly reception and fresh lemon water for you to refill daily.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to reviewing our Hotel and sharing your recent stay experience at our Hotel with all the trip advisor users. We are committed to provide Great Guest experience to all of our Guests. We look forward to impress you and welcome you in the near future. Sandip Kapadia General Manager

"Concert at Hollywood Bowl"

5
05/10/2017

Perfect place to stay before a concert. Spice Restaurant has an excellent meal and quick service. The hotel was comfortable and a 5 minute walk to the Hollywood Bowl. Checking in and out was quick and we were able to enter and exit the hotel parking with no issues.

"Great Location ,Great staff,Great hotel"

5
02/10/2017

We visited this hotel on a 3 day trip to Los Angeles so after Las Vegas was a great surprise the staff very pleasent check in quick and efficient room itself contained coffee,tea microwave,fridge none of which was available at the MGM Grand we was only about 10 minute uber ride from universal studios and 20 minute walk to the Hollywood walk of stars what more could you want would definitely stop there again

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Dave, Thank you for taking the time to review our Hotel and sharing your recent stay experience at our Hotel with all the trip advisor users. My Team would like to Thank you for giving us the opportunity to make your stay enjoyable. We look forward to welcome you in the near future. Sandip Kapadia General Manager

"Great location"

4
30/09/2017

Basic hotel, probably 3 star. Good for a one or two night stay, clean and located within 5-10 minutes walk of the Hollywood Walk of Fame, Chinese Theatre, Hollywood Bowl, etc. Convenience Stores located very close as well.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Dean, Thank you for taking the time to review our Hotel and sharing your recent stay experience at our Hotel with all the tripadvisor users. We are committed to provide a Great Guest experience to all of our Guests and we look forward to welcome you in the near future. Sandip Kapadia General Manager

"Pay, pay, pay!"

3
28/09/2017

We enjoyed our stay at this hotel, it is in a very close location to Hollywood Boulevard and the overall facilities were clean and functional. However the hotel is quite old and is expensive in this regard. We also felt that having to pay for parking AND for breakfast was excessive. Even though the hotel is in a very popular tourist destination making guests pay for everything is not something we feel is synonymous with the best western experience and we were disappointed by this. At least offer EITHER free parking or free breakfast.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to review our Hotel and sharing your recent stay experience at our Hotel with all the Trip advisor users. We are committed to provide a Great Guest Experience to all of our Guests. We will work hard to earn a perfect score from you next time and we look forward to welcome you in the near future. Sandip Kapadia General Manager

"Hollywood fun"

5
28/09/2017

Came to LA for the Tom Petty concert. Hotel is in a super location--walking distance to Hollywood Bowl, Walk of Fame, Chinese Theatre, good restaurants, etc. Nice pool and hot tub also. The hotel was very clean.

"Business Trip"

4
28/09/2017

Overall good experience. I did have a tough time getting to sleep because of the noise from the cars driving by. I enjoyed the on-site restaurant. Overall customer service was great quality. I would stay here again.

"Great location"

4
27/09/2017

Great location to many sights. Hotel was very clean and great staff. Value for your money. The hotel itself had very good amenities within it including a pool and hot tub as well as a restaurant. Ample parking as well at a very reasonable rate.

"California Road Trip"

4
25/09/2017

The Best Western Hollywood Plaza is well positioned to enjoy the Walk of Fame and access to the main points of interest are easy to get to, i.e, the Tarpits and Warner Bros Studio Tour are a easy drive away. Parking at the hotel is easy although at additional cost, but that is a common theme for other hotels. For those interested in music events. It is a few minutes wall from the Hollywood Bowl. The restaurant offers a decent breakfast and evening meals are convenient if you have had a full day and don't want to go out again. Overall excellent.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Islwyn, Thank you for taking the time to review our Hotel and sharing your recent stay experience at our Hotel with all the tripadvisor users. We are committed to provide a Great Guest Experience to all of our Guests and we will work hard to earn a perfect score from you in the near future. Sandip Kapadia General Manager

"Great location, amazing tub"

5
20/09/2017

I booked a king room with a jetted tub, and it was worth every penny! My room was spacious, clean, and comfortable. Staff was friendly and courteous. The hotel is in the perfect location, just a 10-minute walk to Hollywood Blvd where you can pick up tour buses, see the Chinese Theater, the Dolby Theater, and Madame Tussaud's.

"Very noisy!!!! Stains on carpwts!!"

2
17/09/2017

The hotel is located in very busy area, you can hear all the noise from street, they should invest in new windows in order to charge rates like they do now , but they are far from value from what they offer!!!

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to review our Hotel. I am sad to hear that we fall short on your expectations. Your Feedback will be reviewed by our upper management and will help them make necessary changes to meet the changing need to Modern Day Travelers. We hope you give us another chance to impress you in the near future. Sandip Kapadia General Manager

"Good location and afforable"

4
12/09/2017

Stayed here for five nights and we were so busy we didn't really spend a lot of time in the room. Rooms are a little dated but bed was comfortable, had a fridge, aircon and complimentary wifi. Location is good, very close to Hollywood walk of fame. Also super close to Hard Rock Café and California Pizza Kitchen which both serve good food. 10 minute drive to Universal, I would use Uber ($6-7 each way)- the hotel offer a shuttle but that is $20pp. We also went to Six Flags, which I would highly recommend and that was $27-30 each way in an uber and about a 40min drive. We didn't use the metro as we find uber a lot easier so used it to get everywhere e.g. rodeo drive, santa monica etc but I am sure the staff would have explained the metro had we wanted to use it. Staff were helpful and polite when we required anything e.g. shuttle service back to airport ($37) and booking Universal tickets. It isn't a luxury hotel but is a good price for the area and was ideal for our stay.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to Review our Hotel. My Team would like to Thank you for sharing your experience with all the tripadvisor users. We are committed to provide a Great Guest Experience to all of our Guest and we look forward to make your Next Stay More enjoyable than your Previous Stay. Sandip Kapadia General Manager

"5 star"

5
10/09/2017

Awesome location if your going to universal. Uber for four people cost us $6.00. Staff very helpful and their customer services A+. Rooms very clean and everything worked. Starbucks at the corner about 200 feet away.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Angela, Thank you taking the time to review our Hotel. Your Kind words has motivated my Team to provide a Great Guest Experience to all of our Guests. My Team would like to Thank you for sharing your experience with all the tripadvisor users. We look forward to welcome you in the near future. Sandip Kapadia General Manager

"The best location but...."

4
09/09/2017

This is the best location to be for visiting Hollywood. Parking is $18 a night extra and not secured or undercover. The staff is good and the rooms are clean and spacious but they have no PPV movies, room fans and the cooling system just goes off and on and wakes you up. They tried to glass in the road side of the hotel but still have a lot of street noise and the guests coming in at all hours at night are literally in your room it is so loud. Bring ear plugs and a fan with you for the best stay in Hollywood.

"Good value in great location..."

4
08/09/2017

Nice friendly hotel with helpful staff. When you arrive you can have a nice cup of cucumber or orange water. Rooms are dated but are clean. Basic amenities include iron, hairdryer, microwave and fridge. Perfect place to sleep, shower and go. Room service is great. 5-10mins walk to the famous Hollywood boulevard. On site restaurant (Spice) serving breakfast lunch and dinner...never ate there. However there are plenty of shops around serving food and drinks including Subway, Starbucks, 7 eleven to name but a few. Separate from the hotel I highly recommend buying a star line city sightseeing hop on hop off ticket, which can be valid for 24, 48 or 72 hours. There are several routes servicing the greater LA area including film studios, Santa Monica, Venice beach Beverly Hills downtown LA etc. All in all would stay here again.

mgrnorth2011, Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Judith, Thank you for taking the time to revive our Hotel and sharing your Experience with all the tripadvisor users. My Cleaning Team would like to Thank you for your kind words. We are committed to provide a Great Guest Experience to all of our Guests. We look forward to Make your stay more enjoyable in the near future. Sandip Kapadia General Manager

"Brilliant location "

5
07/09/2017

We stayed here for 4 nights as couples/family in 4 sleeping per room. Rooms had everything we needed from fridge to coffee maker. Pool and jacuzzi were lovely after a long day, staff really friendly. Hotel is 5 minutes walk from Chinese theatres, walk of fame, shops etc. 10 min drive to universal. Perfect for exploring, would stay again if i was in the area especially compared to the price of other hotels in same area.

mgrnorth2011, Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Madison, Thank you for taking the time to review our hotel. My Team would like to Thank you for sharing your Recent Stay Experience at our Hotel with all the tripadvisor users. We are commited to provide a Great Guest Experience to all of our Guest. We look forward to welcome you in the near future. Sandip Kapadia General Manager

"Convenient location and good value"

4
07/09/2017

Lcation very handy. Short walk to walk of fame and Metro Stn. Good value. Location near main road so if you are noise sensitive like me, use earplugs. Rooms a little dated but very clean and fully serviceable. Comfortable beds. Aircon, TV, all facilities modern and work well. I would recommend this motel.

"Great location "

5
06/09/2017

Great friendly hotel within a 5 min walk of Hollywood Boulevard and all the fun things going on down there. Rooms are comfortable and relaxing and the staff are very nice I will be staying at this hotel again.

"Clean and Convenient"

5
05/09/2017

I have been staying at the Best Western Hollywood Plaza Inn for several years each Labor Day weekend. The price is good, the rooms clean and comfortable and a short walk to the annual film festival that brings me to Hollywood.

mgrnorth2011, Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to review our Hotel. My Team would like to Thank you for sharing your recent stay experience at our Hotel with all the tripadvisor users. We are committed to make all of our Guests Stay more enjoyable. We look forward to welcome you in the near future. Sandip Kapadia General Manager

"do not stay here"

1
03/09/2017

This hotel may appear decent from the outside, but I assure you, once you step inside you will be disgusted. The room smelled like a combination of raw sewage and stale cigarette smoke and gave the vibe that whoever manages the place, simply, does not care about their guests' experience.

"Not what I expected"

3
28/08/2017

The hotel is in a good location if you don't mind a short walk to Hollywood Boulevarde. Hotel rooms are over priced for what they are. There isn't enough parking. Staff are very friendly and helpful. Although on a main road, I didn't notice a lot of traffic noise once in my room

mgrnorth2011, Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to review our Hotel. We are committed to provide a Great Guest Experience to all of our Guest. We have very competitive rates in this market but I agree this area is a little expensive I would suggest you to sign up for Best Western Rewards member if you have not yet signed for it. Best western Members get a special rate if booked on Best western.com and you get additional points which can be used towards a free night stay ( Points may vary) based on the locations for free night. But It is a good amount of saving. We look forward to welcome you in the near future. Sandip Kapadia General Manager

"Surprising Restaurant"

4
26/08/2017

Quiet, Good food at hotel restaurant. Room needs updating but overall satisfied. I stayed one night and left early in the AM... I do not usually stay at outdoor corridor properties however this one was better than most even on a noisy street like Highland. I will stay again if i get a good rate!

mgrnorth2011, Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to review our Hotel. My Team would like to Thank you for sharing your experience with all the other Booking.com users. We are committed to provide a Great Guest Experience at our Hotel for all of our Guests. We look forward to welcome you in the near future. Sandip Kapadia General Manager

"Good Location"

3
23/08/2017

This hotel has a great location, but we have become accustomed to the BW Plus style. This has more of a "motel" feel to it, and the beds were not that comfortable. Good place, with great location if you need a place to crash.

"Great Night in Hollywood"

5
20/08/2017

Being a Best Western loyalty club member, at arrival I was offered a room upgrade and earlier check-in and a gift package, all of which were very pleasant. The room was immaculately clean and everything worked perfectly. The bed was very comfortable. The hotel is situated a short walk of few blocks to the most popular part of Hollywood Blvd. The parking on-site is convenient and safe. There is a swimming pool and a restaurant. Everything that we needed!

mgrnorth2011, Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Peter, Thank you for taking the time to review our Hotel. My Team want to Thank you for sharing your recent Guest Experience at our Hotel with all the tripadvisor users. We are committed to make your stay more enjoyable. We look forward to welcome you in the near future. Sandip Kapadia General Manager

"Good Location, but Lacking in Other Areas"

3
17/08/2017

If you're looking for a hotel that is centrally located and close to everything, this is it. It's on a very busy, noise road but, it is a 10min. walk to Hollywood walk of fame, Dolby theatre & Chinese theatre, as well as walking distance to Hollywood Bowl. I always stay at Best Western's but, I felt this one was lacking in certain areas. The room, especially the bathroom could use a little updating. Air conditioning in the room is very noisy as well as the sound coming from the pipes whenever shower is being used by people in other rooms. The staff was very pleasant. Even though the hotel does not offer free Continental breakfast, we did eat at the restaurant for breakfast and dinner on the premises (Spice Restaurant) and enjoyed the food. So in summary, if you're looking for a budget hotel that is centrally located and within walking distance to attractions this is it. If you're looking for something a little more fancy in a better area all around, then I would stay outside of Hollywood and drive in instead.

mgrnorth2011, Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank for taking the time to review our Hotel.We are committed to provide a Great Guest experience to all of our Guests.Your Feed back is greatly appreciated and will be presented to our Upper management for review to better serve our Guest needs. My Team wants to Thank you for the Compliment you gave us.We look forward to welcome you in the near future. Sandip Kapadia General Manager

"great hotel in a great location"

5
16/08/2017

We arrived at this hotel in the middle of the night after a different reservation fell through. We were tired and cranky, and the guy at the front desk was really helpful and nice and made sure our stay started on the right foot. The rooms are clean, quiet, and have everything you need. The hotel is super close to the Hollywood blvd. with lots of nightlife, supermarkets, and food options within a close walking distance. We have stayed in a room facing the street, and had absolutely no problem with any noise.

mgrnorth2011, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for reviewing our Hotel. I am glad to hear that you had a wonderful experience at our Hotel. My Team would like to Thank you for sharing your Experience with all the tripadvisor users. Your Kind words has motivated my Team to Impress all of our Hotel Guests with Great Customer Service. Sandip Kapadia General Manager

"Great hotel for LA visit "

4
14/08/2017

This hotel is in a brilliant location as you can walk to the Hollywood walk of fame, Dolby theatre & Chinese theatre in less than 10 minutes. You can park your car easily, there is a pool & jacuzzi, the rooms are clean with a/c, hair dryer, shower, all the usual stuff. The Hollywood Bowl is just up the road. The staff are good. There is a restaurant called Spice on site where you can get a meal. It's the other side of the city from the airport but worth it.

mgrnorth2011, Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to review our Hotel. My Team wants to Thank you for sharing your experience with all the trip advisor users. We are committed to provide Great Guest Experience to all of our Guests and make there stay more Enjoyable. We look forward to welcome you in the near future. Sandip Kapadia General Manager

"Quaint themed hotel in Hollywood"

4
09/08/2017

This was a great themed hotel 5 minutes away from Universal Studios. Comfortable beds, good AC, friendly staff, nice restaurant and a cute little mini bar on the main floor. I would definitely stay here again!

mgrnorth2011, Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Gregory, Thank you reviewing our Hotel. My Team wants to Thank you for sharing your Stay experience with all the tripadvisor users. We look forward to make your next stay with us more enjoyable. Sandip Kapadia General Manager

"Perfect spot for Hollywood Bowl shows"

4
09/08/2017

Very clean, un-fancy hotel at a very good price (esp. for LA) that was steps away from the Hollywood Bowl. Nothing bad to say about this place - easy to find, easy to park (free), clean room with great a/c - we even had a tasty breakfast in the restaurant beside the lobby.

mgrnorth2011, Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Doug, Thank you reviewing our Hotel. My Team wants to Thank you for sharing your Stay experience with all the tripadvisor users. We look forward to make your next stay with us more enjoyable. Sandip Kapadia General Manager

"Great Location, Staff, Value"

5
07/08/2017

Location was great for price. Within walking distance of Hollywood Blvd. Staff very attentive. Room a bit small but clean and met needs. Parking spaces tight. Restaurant staff accomodating when arrived at closing first night.

mgrnorth2011, Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to Review our Hotel. My Team want's to Thank you for sharing your experience with all the tripadvisor members. We look forward to welcome you in the near future. Sandip Kapadia General Manager

"Great location"

4
02/08/2017

We booked two rooms mainly because we wanted to be walking distance to the Hollywood Bowl. Location turned out to be better than we expected for this venue. Although a little bit of a hike, this location was good not only for the Hollywood bowl but for going to Hollywood boulevard and all the shops and walk of fame stars etc. We all felt very safe here and safe while walking to the nearby attractions. Only negative issue we had was it was a bit noisy. Rooms were clean & nice and entire staff we encountered here were very friendly and helpful. Beds were a bit too firm, but all in all this was a great place to stay. It is located on a main street, but then again this is LA and traffic is just a thing period. When we stay again will request 3rd floor rooms,they do have elevators and back of buildings. Good job BW!

, Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valuable Guest, Thank you for reviewing our Hotel. My Team appreciates you sharing your experience with everybody, We are committed to provide a great guest experience to all of our Guests. We will work hard to make your stay more enjoyable. We look forward to welcome you in the near future. Sandip Kapadia General Manager

"Very pleasant stay in LA"

4
31/07/2017

My stay at the Best Western Hotel in Hollywood was very enjoyable. This trip was a family vacation and we booked two rooms. The pool is very nice and attractive. The hotel is very clean and the staff is friendly and helpful. We were pleased to be able to use the lobby computer for personal business and to print out our boarding passes. I highly recommend this hotel for visiting Hollywood and would stay here again.

, Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Sama Gill, Thank you for reviewing our Hotel and sharing your experience with everybody. Your compliments will energize my Team to provide a Top Notch service to all of our Guests. My Team would like to Thank you for staying with us. We look forward to welcome you in the near future. Sandip Kapadia General Manager

"ideal location for an event at Hollywood Bowl"

4
30/07/2017

We stayed at the Best Western Hollywood Plaza Inn because it was well situated within walking distance to the Hollywood Bowl where we were attending an outdoor concert. The hotel is clean, well-maintained, and a good example of an older motel-type property that is well cared for. The only negative we found was that the room we were in had "double" beds, and we found those quite small. The rooms certainly seem big enough to accommodate queen beds which seem to be the standard bed size in most hotels these days. The hotel offered fair value, given its prime location near the Bowl and Walk of fame areas.

, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for posting review of our Hotel and sharing your experience of your recent stay at our Hotel. Your Feedback is very Important to us and our Upper Management works hard to meet the changing needs of our Guests. Thank you for your Valuable feedback. Sandip Kapadia General Manager

"Amazing Stay at Best Western Hollywood Plaza Inn"

5
19/07/2017

had an amazing stay at the hotel. Staff were amazing, friendly, helpful and always smiling and went out of way to assist. rooms decent and clean. would def recommend this hotel and would try different best westerns at other places. the hotel was a short walk to Hollywood Boulevard.

"Beds terrible, small dark dank room"

2
18/07/2017

I hated this hotel. Double beds room was very small and dark, dreary. It was clean enough. Parking tight. Lobby very small. No coffee or continental bkfst included. The restaurant was very good for breakfast though. This is not a hotel in the usual sense. It was really a 3 story motel, rooms accessed from outside. Stay at larger hotel.

, Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Deanna, I am sad to hear that we fall short on your expectation. We are committed to provide a Great Guest Experience at our Hotel. We have Kuerig Coffee maker in all of our Guest Rooms & we do Have 2 complimentary coffee coupon in the Guest room if the Guest would like to enjoy the coffee in the Restaurant. I apologize for any inconvenience this may have caused. I hope you will give us a second chance when you are Visiting Hollywood.I appreciate your Feedback and can be reached at 323-851-1800 if you would like to give us any other feedback. Sandip Kapadia General Manager

"If you can sleep through an earthquake, this place is for you."

1
14/07/2017

For the price we paid in comparison with the other best westerns on our trip, we thought this would be the swankiest one of them all, but it turned out to be quite the opposite. It was the grungiest one yet, air conditioners leaking into buckets in the hallways, dead bugs under the mattress. The absolute worst part was the whole floor shook from about 5:30am onward. It felt like mini earthquakes while on the bed, I couldn't sleep at all. Had to try and pile all the pillows on the bed in a makeshift mattress to try and minimize the vibrations, it didn't work well, and my backs still sore days later. The maid service ignored our do not disturb sign, knocking on the door while we were inside, we told them we didn't need it, but they came back while we were out. Took the towels we hung up to use again (so much for the water saving program), and knocked my charger out of the wall so when I returned my tablet was dead. The restaurant wasn't much better. Not only was this the only hotel to not over a free breakfast, when we got our coffee in the morning the waiter took a half used creamer from the un-bused table next to us and gave it to us to use (disgusting)! This place was overall awful, and I wouldn't recommend it to my worst enemy. Never staying here again.

, Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, I am sad to hear that we fall short on your expectation during your recent stay at our Hotel. I apologize for any inconvenience this may have caused. I would greatly appreciate if you can give me best number & time to reach you so I can get some more information of your stay as this is the first time i am getting the feedback of the whole building shaking. I would like to gather some more information on what happened so we can get this issue resolved. Once again I apologize for the inconvenience. I could be Reached at [email protected] or 323-851-1800. Sandip Kapadia General Manager

"Great location for families!"

5
12/07/2017

Hotel was clean and staff was friendly and helpful. Attractions were close by. Walking was accessible to many places and uber was readily available at all times of day or night to places that were too far to walk. Prices were reasonable too. Restaurant had great food and staff was friendly and warm.

, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valuable Guest, Thank you for posting the review of our Hotel and sharing your Guest Experience of your recent stay at our Hotel. My Team wants to take this opportunity to Thank you for your feedback . We look forward to welcome you in the near Future. Sandip Kapadia General Manager

"Old So Cal style, great location. "

4
10/07/2017

If you love old So Cal style, this hotel is really charming. Go for the full breakfast included or walk across the street to Starbucks. Lovely pool, great service. This was our third visit. Great location for Hollywood Bowl events. Service was awesome too!

, Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Valued Guest, Thank you for psoting the review of our Hotel. I am glad to hear that you had a Great Guest Experience during your recent stay at our Hotel. My Team is committed to make all of our Guest's stay more enjoyable.We will work hard to Earn a perfect score from you Next time. Thank you for taking the time to review our Hotel.

"Hollywood Trip"

5
09/07/2017

Hotel is at walking distance to Hollywood Bowl,Hollywood Blvd, tourist attractions at any hour of the day or night, the front desk had fresh fruit flavored water every day nice and cold, well lit and clean, pool nice and family oriented

, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Hi Jessica, Thank you for posting a review of our Hotel & Sharing the Great Guest Experience of your recent stay at our hotel.I Have shared this review with my Team we appreciate you taking the time to post this review . Thank you. Sandip Kapadia General Manager

"Hollywood central."

5
07/07/2017

Ideal location for to visit hollywood bowl and Universal studios. Visited Hollywood bowl for 4th july concert and independence day celebrations. The bowl is only a 5 minute walk. Get a 10 minute taxi to Universal studios. Very comfy beds, clean and tidy.

, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Bob, Thank you for taking the time to post a review of our Property & sharing your experience. My Team is committed to provide a great Guest experience to all of our Guest . My Team has requested me to Thank you on there behalf for sharing your experience. Sandip Kapadia General Manager

"Sasha's favorite"

5
07/07/2017

It was a fantastic trip and I am doing this survey for a family friend, dear Sandeep Uncle who went out of his way to make sure I had a great birthday and fun in the California sun full of wild adventures and made sure I was safe the whole time. It was a pleasure :)

, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Sasha, Thank you for taking the time to post a review of our Property & sharing your experience. My Team is committed to provide a great Guest experience to all of our Guest . My Team has requested me to Thank you on there behalf for this review . Sandip Kapadia General Manager

"Hollywood California"

3
03/07/2017

Be careful staying at the Hollywood Plaza Best Western, the beds are pretty hard, the elevators have issues and YOU HAVE TO PAY TO PARK THERE.....I can't follow the logic in this, since by any thoughts, you should want to park where you are staying, so they got you by the B**** ore or less, an extra payment that you should not have to make......

, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Lynn, Thank you for posting your Review for our Hotel. I am sad to hear that we fall short on your expectations, We value your feedback for the parking situation I want to assure you that all the Guest feedback are carefully reviewed by our upper management to provide all of our Guest a Great Experience at our Hotel. I would be happy to get more feedback from you and could be reached at 323-851-1800. We are so Grateful to you for your Valuable feedback. Kind Regards Sandip Kapadia General Manager

"Traveling for music"

5
29/06/2017

I travel for music! I visited LA for the Queen + Adam Lambert shows at the Hollywood Bowl. I chose this hotel because it was close to the metro and the HB. It was so close that it was an easy walk! The location was great. The hotel was also great! The structure is older...but they have done everything they can do to make this a great place to stay. The room was super clean, had EVERYTHING I needed for my stay (safe, microwave, mini fridge were the extras that I really liked), and the bed/bedding were very comfortable. The AC worked great! The staff was welcoming, helpful, and very professional. There is a nice pool - I didn't swim, but I enjoyed sitting outside. There's also a small bar/restaurant called Spice. I had dinner and breakfast there and drinks after the show. Good food and very friendly staff. The only problem I did have was getting connected to the internet....but the desk staff was very helpful and my problem was solved. I think the problem was more with me than with their internet. If I ever attend another concert at the Hollywood Bowl, this will be the place that I stay.

"Perfect for Hollywood Bowl Concert"

5
25/06/2017

The hotel is an easy walk to and from the Hollywood Bowl, restaurants and site seeing. Everyone was very attentive and professional. Clean rooms, nice AC and lots of special amenities. Keurig, frig, micro.

, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Hi Eva, Thank you for taking the time to reviewing our hotel for the Great Experience you had staying at our Hotel. My Team is committed to make all of our Guests Stay Enjoyable. We look forward to welcome you in the near future. My Team want to Thank you for your kind words. Kind Regards Sandip Kapadia General Manager

"Excellent choice for Hollywood Bowl concert"

5
23/06/2017

The hotel was clean and looked to be recently refurbished. The bed was comfortable and the bathrooms clean. Could not here the noise from Highland avenue. This was the best hotel for attending a concert that the Hollywood Bowl, which is just a block down the street. Close choices for meals along with a restaurant at the hotel

"Concert Stay"

5
19/06/2017

Great location to the Hollywood Bowl Rooms were very clean. Beds are great. Street traffic wasn't as noisy as we thought it would be. Prices were understandably higher than other Best Westerns but a lot lower than the surrounding hotels. Even the parking was good. Plenty of spaces and no extra charges. This Hotel will be our go-to spot for Hollywood Bowl concerts.

"Wonderful front desk staff and very clean rooms"

5
19/06/2017

Excelletn stay and wonderful front desk staff. Walking distance to the Hollywod Bowl. Restaurant in the lobby has good food and can take out for the concert. Room has strong water pressure, good cold AC and was exceptionally clean. Easy in and out parking. We would stay hewre again.

"Convenient location good coffee shop and close to universal studios"

4
16/06/2017

We chose this hotel as it is very close to universal studios. The rooms are spacious and the coffee shop has good food. There is a supermarket, subway and pizza restaurant walking distance from the hotel.

BWHollywoodTeam, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Hi Deepti, Thank you for taking the time to write the review of your recent stay at our Hotel. Your review has inspired me to raise the bar high so that next time we can make your stay more enjoyable. I am very confident my Team will take this challenge & deliver a great guest experience. Kind Regards Sandip Kapadia General Manager

"Perfect stay for a short visit"

4
15/06/2017

This hotel was in the perfect location for our three night visit to LA. The rooms were clean, spacious and well appointed with a fridge, microwave and safe.The staff were friendly and helpful. It was an easy walk to Hollywood Boulevard and there are numerous places to eat close to the hotel, since we were travelling with our 4 year old, the proximity to everything was perfect!. We had lots of luggage so the front desk helped us organize our airport transfer which was much appreciated. We would recommend the hotel!

BWHollywoodTeam, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Guest, Thank you for taking the time to give us your valuable feedback. I am disappointed that we fall short on perfect guest experience. Our Team is committed to make your stay more enjoyable. We are confident we will earn a perfect score from you next time. Thank you for staying with Best western Hollywood Plaza. Sandip Kapadia General Manager

"Great location "

4
14/06/2017

This is a very nice basic hotel in a great location.. the staff are quite friendly and very helpful.. the beds are comfortable it has a great pool and spa and the hotel is family friendly the only downside is they have an expresso machine instead of tea and coffee and it's a pain to work

BWHollywoodTeam, General Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear Guest, Thank you for taking the time to give us your feedback. Your feedback is very important to us and your suggestions are taken very seriously. We will make a sincere effort to work on your valuable feedback. I am very confident our team will do everything to make your stay more enjoyable. Sandip Kapadia General Manager

"Never again"

2
14/06/2017

I have 2 issues with this inn. Housekeeping and the papaya soap. We stayed 4 nights and every time we came back to our room after being gone from 9 a.m. to 3 or 4 pm our room was never made. The towels were gone and that is all housekeeping had done. First time, I called down thinking they had forgotten our room. They finally sent someone up and our room was ready at 4:15 p.m. Next day our room was done but we had no towels. Had to find housekeeping to give us towels. Third day room once again not made up and no towels. Called front desk and was informed they had to 5 p.m. to clean our room. I received attitude from the front desk saying I couldn't possibly have had an issue every day. Okay we spent a lot of money to stay here and our room was basically useless until late in the afternoon. The inn had a papaya soap. By the end of the 4th day I broke out in a rash from the soap. My legs turned bright red and terrible itching. The only good thing about this place was that we were toward the back and it was quiet.

BWHollywoodTeam, Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear guest, On behalf of all the staff and management, we would like to apologize for not meeting your expectations. We take cleanliness and customer service very seriously and we will make sure that we use this to train our staff so that this will never happen to you or any guest in the future. Please do not hesitate to contact us directly if you would like to discuss these issue any further. We hope that you give us a chance to give you an excellent service in the future. Yours truly,

"Great hotel in Hollywood"

5
13/06/2017

A superb hotel just behind the walk of fame, Chinese theatre etc. (5min walk) Staff were very friendly and helpful. Room was spotless. Not a big room but perfect to rest your head after a busy day. Restaurant on site was really good but across the road there was a subway and other places to eat that were a cheaper option.

"Good place"

4
13/06/2017

Location, Location, Location. I attend a two day event at the Hollywood Bowl every year and this is the closest hotel to the Bowl. I has everything I need. Love the vibe and the staff. Very helpful and caring.

"Best Western Hollywood is the BEST"

5
07/06/2017

This was a last-minute reservation after a smaller hotel did not have disabled accommodation. To our absolute delight, the personal service was top-notch--especially with assisting my husband who walks with a cane. They assigned us to a nice king suite behind the hotel, close to the rear elevator, which was very convenient as well as quiet. The room was sparkling clean and fresh, and the entire staff was friendly. Will go there again!

"Great stay at the Hollywood Best Western"

5
07/06/2017

All staff were very helpful in getting me parked, checked in and checked out. Really enjoyed my stay. Rooms were clean and location is fantastic. Would definitely stay here again. I had no idea what to expect, and was very pleasantly surprised.

"Highly Average "

3
06/06/2017

The location of the hotel is excellent but the hotel is highly average. Rooms are also average. The staff is very helpful. Specially Mr. Jainish was of great help. Not worth the money. It is a 2 star hotel.

"Awesome location "

4
04/06/2017

All in all, our stay here was very nice. No complaints about the room, as it was clean and comfortable. It is walking distance from the Hollywood Bowl (which be mindful also causes traffic getting to the hotel and there are hoarded of people and cars that make it hard to walk before and after shows). The hotel is located only a short walk from Hollywood Blvd. and shopping. Also a very short drive to Universal Studios. The only reason I am not giving the hotel 5 stars is because it is a little pricey and they do not have free breakfast. The later I should have known going in, but I thought all best westerns had free breakfast. They did have a little restaurant and the breakfast there was good. Overall, definitely a solid 4 star stay and I would recommend this hotel to others. I should also mention that all the staff were very friendly and accommodating throughout my whole stay.

"Great Hollywood hotel"

5
04/06/2017

Great night in Hollywood... Walked to the Hollywood Bowl. So quiet. Comfortable mattress. Room was spotlessly clean and nicely decorated. Staff was excellent and so polite. Do be fooled by the old exterior. This place is a very nice, location friendly place to stay.

"Short Break"

4
31/05/2017

This hotel is very close to all amenities We had a room on 3rd floor 2 double beds.Room was cleaned daily with beds and towels changed also The only downside to the hotel was the restaurant We decided to have dinner there on night and were very disappointed Firstly they did not have the wine we wished ,then no salmon. Once we ordered meal we were enjoying our glass of wine meal was served and then the waitress proceeded to lock the doors saying she had to leave by 20.40. Before we had finished meal she had given us the bill never to ask did we wish a dessert we felt she was very rude and made us feel very unwelcome

"Good Value, Great Location"

4
31/05/2017

Great location, within walking distance to Hollywood Blvd. Good value, clean rooms, friendly staff. Pool area and jacuzzi were nice. In room wifi was easy to connect to. Parking can be tricky but manageable.

"Average budget hotel with good location"

3
31/05/2017

We ended our route 66 trip in this hotel. Well located just a short walk from the Hollywood walk of fame and a short drive from the observatory. We also travelled to some beaches from here; which didn't take too long despite LA traffic. Room had everything you needed for a short stay and the pool/jacuzzi looked good even though we didn't use it. Car park is a bit tight and small; and price is quite steep for guests! You are lucky to get a space at busy times. Only downside is that our car window was smashed on the last night. The LAPD were called but they didn't want to do anything about it, despite evidence on camera showing a fellow guest breaking into our car! Although this didn't give a great end to our trip; the hotel manager was very very helpful. He showed us the CCTV footage and gave us food and water for our onward journey. I couldn't fault him and his staff for this!

"Great location and price"

5
29/05/2017

We stayed here with some friends recently and had a great time. All the staff are friendly and helpful. The rooms were very clean and a good size with comfy beds, TV, wardrobe, bar fridge, coffee maker and decent sized bathroom. The complimentary Wifi especially came in handy travelling with friends. The hotel is a short stroll to convenience stores and about 5 minutes to the Hollywood boulevard and shopping complex.

"Visit to Los Angeles California was just a great experience."

5
29/05/2017

Very friendly staff. Room was big and very clean. Beds were so comfortable. Had a lovely restaurant for breakfast and evening meals and a good selection on menu. There wasn't much we didn't like really apart from being right on the end of a busy Highway. However it was only a five minute walk to Hollywood Boulevard and there was traffic lights on the road so it was pretty safe. In all very central to everything. Ten minutes to Universal Studios. Would definitely stay there again.

"Lovely. Would definitely recommend"

5
24/05/2017

Absolutely wonderful. Had a 14hr flight from Australia and when I got there , they found a vacant room that I could check in to and sleep because I was exhausted. And this happened 6 hours before check in.

"Great value and location"

5
24/05/2017

Older hotel but updated and clean. Nice small restaurant downstairs, serving breakfast and dinner. Great location in Hollywood and a great value compared to other hotels in the area. Front desk was professional and courteous. Wild stay again if staying in Hollywood.

"Loved it "

5
22/05/2017

Loved our stay only a 8 min walk to the boulevard was quiet no loud noises room was cleaned everyday staff were very friendly and helpful Only thing needed is a clothes airer in room to hang wet towles out other than that would definitely stay again and recommend

"Great Location"

4
19/05/2017

This hotel is the perfect location for a night at the Hollywood Bowl! Staff was friendly, room was clean and the bed comfortable. It was a bit noisy outside, but it was a Saturday night in downtown Hollywood.

"Great stay"

4
18/05/2017

Stayed here for 3 nights, great check in, the girls at the front desk went out of there way to help, we had been travelling for 20 hours so they got us an early check, which was much appreciated. Room was great nice and clean, it was great to have a coffee maker and fridge in the room, hotel is situated close to attractions, there is a good little shop and Starbucks close by. Restuarant was great for breakfast and evening meal, enjoyable stay

"Hollywood Bowl"

5
15/05/2017

Chose this Best Western because of proximity to Hollywood Bowl. Excellent location and set up well for any bowl show, would highly recommend. Only downside is onsite restaurant got really busy after show and was somewhat loud for room located nearby.

"Highly recommend"

4
15/05/2017

Perfect location to stay at for the Hollywood Bowl and surrounding points of interest. My husband & I have Summer Series tickets at the Bowl and we've been staying at this property for 2 years rather than trying to drive back to the OC after a show. As soon as my tickets are booked, so are my rooms at this Best Western.

"Trip to Hollywood"

4
11/05/2017

We had we enjoyed our stay, the hotel staff was great and food in the restaurant was very good. If we ever return to LA we would stay at this hotel again. It was a very convent locations for the Hollywood it was just a short walk to Hollywoood Blvd and the walk of fame. It was easy to take our tours that started onHollywood BLvd.

"Exchange Students"

5
11/05/2017

Took a group of exchange students to Hollywood for an overnight stay. The hotel is situated two blocks from the boulevard. We had an amazing stay at Best Western in Hollywood Ca! I've used this hotel when I take a group to Hollywood!!

"Good place to stay for Dolby theater."

4
07/05/2017

We needed a place near the Dolby theater. Good hotel and a 5 minute walk. It was good to park and not contend with traffic once we got there. The staff was very attentive. Overall it was reasonably priced as well.

"Location was the attraction."

3
01/05/2017

Very close to Universal Studioes $6.70 by uber from 2011 Highland Ave Hollywood. Wanted somewhere to put our head down. We didn't get a change to try out the pool and spa. Very close to Hollywood walk of fame and kodak theater. Planet Hollywood is a good place to eat, subway is also across the road from the Hotel.

BWHollywoodTeam, Manager at Best Western Hollywood Plaza Inn, responded to this review
Thank you for the time writing a comment about the hotel, we hope to see you again soon.

"Great place for location"

4
01/05/2017

Walking distance to Hollywood Blvd attractions. Stayed in room 312 (very close to the street) and did not have any noise/distractions from the street as I had previously read in some reviews. This is a motel, not a hotel, but room was very clean including the bathroom. Room is small but about right for a motel. There is no continental breakfast; there is a restaurant attached to the motel but VERY expensive; there are other food places in walking distance - Subway, Pizza, McDonald's etc...Overall good experience, but could have been a little less expensive being a motel and not a hotel.

"Good location, bad aesthetics"

2
28/04/2017

On the positive side, the hotel was very conveniently located, within walking distance of everything in Hollywood. The showers had great water pressure and fluffy towels, the staff was friendly, the Wi-Fi was super fast, and it was so much fun to watch the vending machines deliver water. On the negative side, the design of the hotel was dingy and depressing. It felt like the rooms were in the middle of a parking garage, because they were. The rooms were clean enough, but the decor was very low end.

BWHollywoodTeam, Manager at Best Western Hollywood Plaza Inn, responded to this review
Dear guest, On behalf of all the staff we would like to thank you for your feedback, however, we apologize if the design of our hotel is outdated, it is an older property in an old city and we try our best to keep it up to date and maintain the cleanliness of the property. We value customer service and take it very seriously with pride, I am glad that staff friendliness was one of the positive things you've mentioned. We hope that this will bring you back again here to stay. Yours truly,

"Great position"

5
28/04/2017

Excellent position and value for money. Staff where very helpful. Lighting in the room could be better. Hotels never seem to have enough lighting. Mattresses need replacing - sag in the middle so you roll in towards the middle of the bed. Other than this, a great experience

"Vacation"

5
27/04/2017

Loved your accommodations had a great time. Clean and very accommodating with our requests. Parking was excellent And having a breakfast place like Spice was great coffee and breakfast. Location was right in the heart of Hollywood.

"Service"

1
27/04/2017

Old mattress were in the parking space.Plus there is limited parking. We were told we could could upgrade. That never happened. Then we were told we could receive a discount since we were not able to upgrade and of course that didn't happen either.

"Caltrip"

4
26/04/2017

This hotel is very nice...lobby is a bit small. Restaurant is a bit slow but the food was worth it. Alcohol service could be later but they do serve beer and wine late so if you like it that is ok. The pool area is really nice and it is in a great location for walking to the stars. Loved the different flavoured waters in the lobby.

"Very good hotel"

4
22/04/2017

My boyfriend and me attended a conference in Hollywood nearby Best Western Hollywood Plaza Inn. Thisfind this hotel as very good. We had room with two big and comfortable beds. There were a refrigerator, TV and coffee machine in the room that we appreciated. Bathroom was nice and clean. Good service and we will definately come back again.

"Good stopover hotel"

4
19/04/2017

We were only in LA for two days on a stopover on the way to Hawaii so didn't want anything too expensive. I decided on a Best Western as I know the brand. I didn't have a car but the hotel is within walking distance of the Hollywood and Highland metro stations and also lots of buses and I had no problem getting around. The hotel booked tickets for universal studios and recommended a day at Santa Monica beach which were all reachable by public transport. It had a pool which I did not use and I only had breakfast once at the restaurant but it was just okay. Staff were friendly and professional. The only negative I had was when I moved the chair the floor had not been cleaned properly underneath. Overall a pleasant stay. If you don't have a car ask the staff for a TAP card which will allow you to us the buses and metro.

"Motel NOT Hotel"

2
19/04/2017

After checking in yesterday for 3 nights really wish i'd chose somewhere else. This is NOT at hotel it's a motel, we're in rm 202 and the noise from the road just outside is really loud. The room is outdated and stale, this is our 9th BW hotel at the end of a 3wk road trip of the west coast and it's certainly the worst and most expensive. Disappointing end to what's been an amazing trip.

BWHollywoodTeam, Manager at BEST WESTERN Hollywood Plaza Inn, responded to this review
Dear casper1244, On behalf of management and staff, we apologize for not meeting your expectations. Thank you for sharing your experience unfortunately, just like any other big city, Hollywood, Los Angeles has a lot of traffic which is something that we can not control. It is an older building in an old city however, we maintain and update as much as we could and we take pride in the cleanliness of our property. Again, our sincerest apologies if we let you down, we hope that our friendly and knowledgeable staff was able to help you in other ways. Yours truly,

"Excellent hotel for LA stay"

5
18/04/2017

We have just returned from LA and stayed at the Best Western Hollywood Plaza Inn, Hollywood. Excellent staff, excellent amenities, clean and well presented hotel. The rooms were cleaned every day and new towels put in rooms daily. The location of the hotel is ideal for visiting the main attractions of Hollywood. The staff were helpful, polite and friendly, whilst being professional. Will definitely be staying in Best Western hotels again and will recommend this one to anyone visiting LA.

"Great Hotel"

5
17/04/2017

Hotel is within walking distance of the hollywood blvd its very convnient becayse parking can be really expensive also universal studios are only few mile away Starbucks is near by and couple of restaurants. We loved it we will stay here next time we are in town

"Great hotel!"

5
16/04/2017

Highly recommended Great staff Comfy bed Great location Pleased Clean room Friendly employees Loved this game but it was great and great game but good game love you too much but it was great game very fun game hope you didn't have warned

"Pleasent stay at perfect position"

5
12/04/2017

A great located hotel few minutes from holiwood blvd. Close to the subway. Very pleasent hotel with good service and clean rooms. Very good stuff doing their best to please amd make your stay pleasent. Missed a bigger place for nice breakfast but since it is close to everywhere, many choices and other pptions around.

"Clean friendly close to variety of attractions"

4
11/04/2017

Clean hotel with friendly staff. Small rooms but clean remote program, microwave, fridge, vending machines. close to variety of attractions incl walk of fame. Uber/lyft to universal was only $7. Near food places too.

"Good All the Way Around"

5
10/04/2017

This is a good Best Western. Good rooms, with all you need. Very attentive staff. Great on-site restaurant with a beer and wine bar, which serves excellent breakfasts and dinners. Two levels with an elevator. A few blocks above Hollywood Boulevard. Only downside was the $19.80 a night parking, which seems steep for a place like this, but that was outweighed by the restaurant, staff and service.

BWHollywoodTeam, Manager at BEST WESTERN Hollywood Plaza Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 1-323-851-1800. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Cyprian Doblon General Manager Best Western Hollywood Plaza Inn

"Very good"

4
05/04/2017

My overall experience @ Best Western was very good. Would recommend from cost perspective. My only negative is that in comparison to other hotel chains in the same category, they don't offer complimentary hot breakfast.

"Great Stay"

5
04/04/2017

Room was absolutely spotless. Seriously, I could have been the first person who ever stayed there. The staff were friendly and helpful and the hotel is in a great location. The only negative is the $18 daily cost to park. This isn't a cheap hotel and while I found it to be worth the cost, I felt that parking should have been included for guests.

"Universal Studios Trip"

4
22/11/2016

Rooms where nice and very clean, hotel very close to universal studios, and overall decent pricing. We ate at the restaurant on site, it's not directly with hotel. The restaurant was nice but the service wasn't; the guy didn't seem like he wanted to be there nor was he friendly. We only had breakfast once.

"Loved this hotel. Friendly staff and the room service ladies are lovely "

5
22/11/2016

We stayed at this hotel for 3 nights before flying into Hawaii. What can I say. The room was huge and amazing had everything and more that we could of asked for. Bed was comfy and we slept really well In it the only thing we could of done with was a bigger/ thicker blanket. House keeping tided the room everyday to a really high standard everyday and really friendly and helpful. Reception staff were always to happy to help with anything. Asked for a late check out and they gave us to 12.30 and stored our bags till it was time to be picked up. I really can not fail them on there efforts to make us feel welcomed and comfortable. Restaurant is handy on site we had breakfast everyday and food was amazing. Recommend the ravioli! Staff where amazing making sure we had everything. All in all this place was really good for our rooms. I can and will definitely recommend this place

"Location, quality and service"

5
15/11/2016

Fabulous stay. This hotel is everything far from Budget. Rooms are clean and comfy with SO MUCH SPACE.. Staff were fabulous and greeted us everytime we came through the door. Location was fabulous 5 mins from the BLVD and such a safe street and area !! Was a great way to finish my holiday

"It was good value kinda from were you want to stay in hollywood.."

4
15/11/2016

I Stayed there on sunday on 11/06/2016 It was a good stay it was close to everything in hollywood all in walking distants and close to the the metro if you want to explore more la. if your without a car. and even the beaches like santa monica and venice beach were the metro links go,,,the price is about avg price to what what the hotel charge around there .so if you go the weekend its gonna be higher than the weekdays,,, they do have a restraunt on site.. I never used it because there is ton of other food places that intrested me more nearbu,. the pool and jacuzzi were fine .. they both were very clean. the whole property was clean... the bed was comfy I stayed in a king sized room which was nice.... would I stay here again yes I would ... the only negative thing is that you have to pay for parking if you have a car and no free breakfast as most best western have.. they have a survey were they ask you to give you all 10's sorry I cant give all 10's unless you had free breakfast even if its contenantal or pay for parking... but other than that i would give it 7 out of 10

"Perfect Spot"

4
12/11/2016

What a great location and an affordable price. If you are looking for something close to Hollywood, this is it. Yes the Best Western name sometimes doesn't mean good but it was one very well looked after hotel with very spacious rooms. Only 5 min walk to Hollywood Walk of Fame. Restaurant on site is great for breakfast and cheap and staff at this hotel are so helpful! The only thing, there was no tea in the room only coffee and as I am not a coffee drinker I had to go out and buy some. I was only here for 2 nights but when I travel back ill be staying here again. Thanks!

"Great location near Hollywood Bowl"

4
06/11/2016

Nice hotel. Easy walking distance to and from Bowl. Less than a 7 minute walk. My 24 year old daughter and I went to the We Can Survive Concert. It was wonderful. Right off and on freeway. Safe area. Friendly staff. Nice and quiet room. Definitely stay again!

"Great Hollywood Bowl location"

4
01/11/2016

Super-conveniently located off the freeway and walking distance to the Hollywood Bowl. The room is small, but clean, and the bed was comfortable. Great staff. Nice little restaurant downstairs. Also close to some great tourist spots, Grauman's Chinese Theater, Walk of Fame, etc.

"Best choice!"

5
01/11/2016

I chose this hotel based upon its vicinity to the Hollywood Bowl. I have never been to LA or the venue. This venue is literally right next to the Hollywood Bowl. Parking ranged from 20 to 40 bucks at other locations and hotel parking was 18. Checking in Glenda advised us our room was right next to the street, and asked if we wanted a room further back. We said it was alright. Getting to our room - there is a glass exterior to the rooms - and we could not hear any street traffic. We also sleep with the fan on too for white noise. Glenda called to check on us to make sure the room was satisfactory and we didn't want to change rooms; which it absolutely was. I will choose this hotel for my "go-to" if I am ever in need to get to the Hollywood Bowl again. Superb experience all around with location, costs, service, etc. Parking is tight, but its LA!

"Very good if you budget is short"

3
01/11/2016

Its a simple but comfortable hotel. Nice people at the front desk and the best (taking into account that you are not an expensive hotel) it is 4 blocks away from Hollywood Boulevard and its main attraction. Clean and spacious rooms and an even better restaurant!

"Great location and excellent customer service"

4
31/10/2016

We enjoyed our stay at the Hollywood Plaza Motor Inn. The location was perfect, a walk to Hollywood Boulevard to all the attractions. The staff were very friendly and very helpful. The king size bed was so comfortable and the shower was great. Would recommend this hotel. The only negative was the noise coming from the people sitting outside the restaurant drinking. Otherwise, excellent!

"Front desk staff great"

4
31/10/2016

Located within walking distance of the Hollywood Bowl and all of the touristy stuff, this is a great option to stay a few days. We had issues with noise from the bar and the front desk staff moved us to a quieter area. Only concerns were the maid service - we arrived back from a tour at 4:30 p.m. and the room had not been done. When they showed up at 5, they seemed disappointed that we did indeed want the beds made and the towels changed. The front desk staff were amazing though and helped us with tours, taxis and other recommendations.

"Hollywood Bowl Close & Great Value"

5
30/10/2016

We stayed in a king room on a Friday evening. Lobby: small, but clean & they're efficient with the check in. The front desk staff was friendly & knowledgeable about the area. Room: very clean, most everything worked fine. For some reason, the hot water valve for the bathroom sink had been turned off. I just turned it on, didn't report it. The shower worked really well--the water pressure was very high. The bed was soft for our preferences, but other than that it was fine. There's a restaurant attached to the lobby that has general cafe food, and serves beer & wine. We took a club sandwich to go, and it was very good, fresh meat, bread & lettuce. Two remarkably good notes: if you are attending an event at the Hollywood Bowl, it is a ten minute walk to your seat from the hotel. Second, it is surprisingly quiet if you take a room that is away from the street and the bar. Some people may not like the outside corridors, for us it wasn't an issue. There are a lot of security cameras, and we didn't see any rifraff anywhere on site. We didn't feel any concern for safety or security. Overall, if I see another show at the Bowl, I'll stay here. We paid about $250 with parking for the Friday night, totally worth it for the convenience & location.

"Great value, service and stay!!"

5
29/10/2016

A few friends and I booked this hotel on a whim last second. The location ended up being perfect, with a few quick food options in walking distance and the heart of Hollywood less than half a mile away. At no time did we feel unsafe and the room was very nice for the price we paid. The customer service was exceptional, with the front desk going out of their way to help us even after we had checked out and helped us figure out a ride to the airport. We were all very pleased with the trip and definitely credit the hotel to being a big part of making it successful!!

"Value in the heart of Hollywood"

5
26/10/2016

This Best Western is in a great location, with friendly staff, and comfortable rooms. Very reasonable prices for LA, further discounted if you sign up for BW Rewards program. Nice restaurant on-site is very convenient and will deliver to your room. A 10 minute walk to Hollywood Boulevard, with a pool and jacuzzi to relax after a day of site-seeing. If you are looking for a good value in Los Angeles with an established brand, this is a good choice. They also have more LA locations in other neighborhoods.

"Would recommend. "

5
24/10/2016

We stayed here for the 2nd time, great location. The room had been redone which was great, very clean. We used the pool area which was also very clean. It's also great as there is a fridge in the room. Only thing I would say is a safe in the room would be good. Would definitely stay again.

"Very Disappointed!"

2
23/10/2016

We booked this hotel (which is more of a motel) for 4 nights through CAA. When we arrived in the wee hours of the morning and checked in we felt very let down. The appearance, comfort and amenities in the room was completely lacking and did not reflect the almost $300 U.S. per night. The carpet was dirty and the room smelled musty. The room's door opened up to the outside and facing the parking. This alone also felt to be very unsafe. The only large window in the room was 2 feet from the bed right beside the corridor so you could not leave the drapes open because anyone walking by could look right into your room as they were passing in the corridor to their own rooms. Big problem since you basically can't ever open the drapes during your stay. So no sunlight! For a deluxe room it had 2 double beds instead of queen or king. There was little room for hanging and storing clothes and no safe to store valuables. We immediately checked out the following morning and checked in at another hotel a block away for less $ and superior quality. Sorry, but this place did not measure up!

BWHollywoodTeam, Manager at BEST WESTERN Hollywood Plaza Inn, responded to this review
Dear guest, On behalf of all the staff, we apologize that we did not meet your expectations. Our hotel is an old property and the lay out of course is that of an old hotel, however, we do take pride of the cleanliness and friendliness of our staff. We have an excellent location close to every tourist destination you can think of here in Hollywood and if you are going to a concert, we are right next to Hollywood Bowl. We hope that you consider staying with the brand again and if I can be of further assistance please do not hesitate to contact us directly. Best regards,

"Great stay"

5
16/10/2016

This was an excellent find considering how expensive Hollywood hotels are. The service is great, the employees are pleasant and helpful. The highlight of our stay was the Spice Cafe. Great food and excellent service for a small tucked away eatery. Good sandwiches, good breakfast selections reasonably and comparably priced in this overpriced city.

"Good location, value for money"

4
16/10/2016

Great location, 10 mins walk from the Hollywood Boulevard. Very helpful and friendly staff. Clean, compact, comfortable bed , clean bathroom, simple friendly accommodation.Fun things to see are just a short walk away, whether the Chinese Theater down the hill or the Hollywood Bowl. I will stay here again. Stayed September 2016.

"Convenient and Clean"

4
13/10/2016

We stayed here so we could walk to the Hollywood Bowl for a concert and were pleasantly surprised. Efficient staff, nice clean room and very quiet. The parking is really tight, so be prepared to jocky around a bit if you can find a spot. We noticed people without parking permits parking and going to the concert. The small restaurant/bar attached to the lobby is just adequate for food.

"Just a short walk to the Hollywood Bowl"

4
12/10/2016

I googled hotels closest to the Hollywood Bowl and this one came up. I was flying in for a concert and had no idea where to stay. While this hotel may look dated on the outside, the people are helpful, they let me have an early checkin, told me how to get to the concert venue, and could not have been more helpful. The room was just what I needed: Clean, compact, comfortable bed, quiet location. I didn't come here for the pool (although there were people using it) and while the parking lot is a bit cramped, it is so nice to have someplace to park in Hollywood. Fun things to see are just a short walk away, whether the Chinese Theater down the hill or the Hollywood Bowl. I will stay here again.

"Good location, clean accommodation "

4
11/10/2016

Hotel was old and a little dated but the location was great and the service was nice and friendly. Stayed here for 3 nights in September and did enjoy our time, didn't get to try the restaurant/bar unfortunately as there are so many places within a 5min walk to try. Overall hotel was nice enough, bedding wasn't to bad and having a laundry was also a plus. For simple friendly accommodation I would recommend it.

"Poorly advised"

1
07/10/2016

Booked room for 5 nights through booking.com and got misled with lots of extra charges. Was supposed to be free parking but it was mandatory valet parking. Whole stay ended up costing $250 dollars more. When saw on credit card queried it and told tough.

"Not bad for the $$$$"

3
06/10/2016

Stayed here on our first trip to Hollywood/L.A. last month. We were here to see ELO at the Hollywood Bowl. This hotel is pretty cool as far as being .5 mile from the Hollywood Bowl and the same distance to Hollywood Blvd. Very convenient. Had a pleasant 2 night stay - pool was nice - room was O.K. Can't beat it for the money. I would probably stay again if we were here for a concert, but otherwise no plans to visit Hollywood again.

"california holiday"

5
04/10/2016

Would recommend this hotel to anyone who wants to visit Los Angeles especially Hollywood Boulevard,which is 10 mins walk.Also we love eating at the Pig and Whistle which is nearby and serves excellent food and drink,

"Good location"

3
04/10/2016

If you're looking for luxury, this isn't it. However, it's in a great location - 5 mins walk to Hollywood Boulevard. The hotel is a bit shabby, rooms could do with updating but they are clean and if you're going to explore Hollywood and surrounding areas and only really sleeping there, then it serves it's purpose very well. The staff are very friendly and the food served in the restaurant is really good with lots of choice. The little swimming pool is an added extra. I would recommend this hotel if you're just looking for somewhere to rest your head after a busy day sightseeing but don't expect 5 star quality.

"Never ever best western again!!!"

1
02/10/2016

I stayed at this hotel with a friend and some family that lives in California. The cleaners had been to the room and accidently taken a teddy bear from the room given by my dad that had only passed away the year before. The reception had no interest in resorting the issue even though they had an option of contacting my American family. I've tried several times to contact the hotel but haven't received as much as an email back. Definitely a hotel chain I can't recommend to anyone solely because of their lack of help and recognition of their flaw.

BWHollywoodTeam, Manager at BEST WESTERN Hollywood Plaza Inn, responded to this review
Dear Maria, On behalf of all the staff I would like to thank you for the time you took writing about your experience in our hotel. We sincerely apologize that this has happened to you, it has never happened with us before and as you can see about previous comments that we go above and beyond to help our guest. We have instances that guest would forget their valuables and we would mail or drive it to their next destination so that we can give it to them. Please contact me directly by email or phone so I can get more details of your stay such as dates and room number. Yours truly,

"Good location"

4
27/09/2016

Good location, tight parking, powerful jacuzzi. A bit pricey, clean rooms, good a/c. Friendly staff though. The fridge did not work, but they got right on it the next day. Helpful on directions, even printed out directions for us. Should implement continental breakfast, so we would not have to go find a place for breakfast.

"Great Location and very friendly staff"

4
23/09/2016

This Hotel was in an excellent location walking distance to many attractions. The room was very clean and spacious. Our highlight was the staff who were extremely friendly and helpful. Would definately recommend this Hotel to other travellers,

"Peacefull and Quiet"

5
21/09/2016

After a night at the Hollywood Bowl for Black Sabbath it was nice to go back to our room and have a good night sleep and an easy check out before a long drive home. Thank you Best Western Hollywood Plaza Inn.

"Amazing Location, Clean, but can use renovation"

4
15/09/2016

I stayed at this hotel for 3 nights, and i have to say it was an amazing location. It is steps from hollywood BLVD, and everything there. The hotel was very clean, it provided a safe atmosphere, and the staff were very nice. They were also very helpful with explaining transportation and where things were. The room was small, and for sure needs an update with furniture and carpeting. Other than that, i would for sure stay here again. The location is 100/100! It does have a very "Californian" feel to it as all of the rooms have windows onto balconies that are outside, and look down into the parking lot. Very cool.

"Pleasant stay"

4
15/09/2016

We stayed at the Best Western while attending a concert at the Hollywood Bowl. It was within walking distance of the bowl, which really saved us on parking and headaches. The room was clean and comfortable, and we had a very nice stay here. Will return in the future.

"Great location, friendly staff, comfortable beds and clean!"

5
15/09/2016

My husband, two kids (23 and 13) and I stayed one night. We wanted a location close to Hollywood Walk of Fame and Universal Studios, since we were going there in the morning. We could not have picked a better location. We had less then a 5 minute walk to Walk of Fame, and about a 3-5 minute drive to Universal. I was considered about how loud it might get at night, but we heard nothing! Beds were very comfortable, and everything was very clean. I highly recommend this hotel to others, and will be staying here again.

"GREAT LOCATION"

5
14/09/2016

We stayed here to attend the ELO concert at The Hollywood Bowl. You can't beat the location--we just walked right up the hill. We had dinner (Caesar and Cobb salads) and drinks in the restaurant during Happy Hour before the show, and everything was great. The room was clean and neat, although I would suggest taking a fan for extra air circulation and white noise. On-site parking is an extra bonus. We plan on staying there again next month... highly recommend.

"Good Hotel for Hollywood sightseeing"

4
13/09/2016

Hotel is convenient for Hollywood sightseeing and just a short walk to the Walk of Fame and Hollywood Bowl. Room was cleaned daily but limited space for 3 adults. Coffee facilities, fridge and microwave are a bonus. Complimentary toiletries were good quality. Hotel pool and spa are quite small and doesn't get much sun but nice to use during the morning and there are plenty of pool towels. The Staff were very friendly and helpful. The only negative for this hotel was the noise from the cars underneath the rooms where alarms went off during the night regularly and cars speeding along a very busy main road immediately outside the front of the hotel and as this is more of a motel than hotel you can hear car noises all night and day

"Best Western Hollywood "

4
12/09/2016

Within walking distance to the Hollywood Bowl, Hollywood Blvd., etc. Room was very clean, the staff was super. Added bonus was Spice restaurant right next door. Food was great. Would definitely stay here again. The only reason I did not give it 5 stars was that the room was a bit dated. Mattress was very comfortable & we appreciated the extra pillows.

"Hollywood Bowl"

4
12/09/2016

In town for a concert at the Hollywood Bowl, stayed the weekend at the Best Western because its the closest hotel to the Bowl, about a 10 min walk. Hollywood Blvd is also about a 10 min walk so no need to drive much so you can't beat the location. It's an older value priced hotel with outside corridors but is well kept and very clean. The room looked much newer than the hotel. The staff was helpful and nice. The restaurant/bar was small but the food was good. Parking is good. This hotel is a good value for the price but it's not the Hilton, if you want an upscale hotel you will pay double.

"Quality Services"

4
12/09/2016

Cynthia, at the front desk was very friendly and professional. She was detail oriented telling us everything about the hotel services and surrounding area She was wonderful and a desirable asset to your operation.

"Clean, nice, very accomodating"

5
11/09/2016

The room was clean, the staff super nice and helpful, the little restaurant at the ground floor was a nice hangout. The maids were super nice and brought us extra towels. If I were to have one minor complaint, the parking was a little difficult because the spots are very small. However, this hotel is so close to Hollywood Bowl, it was wonderful not needing transportation. Great experience!

"The Best"

5
11/09/2016

Value for money with very helpful staff who will go the extra to make your stay enjoyable, rooms are clean though not ultra modern they are far better than most, will stay there every trip to Hollywood in the future.

"Vacation in Hollywood "

4
11/09/2016

Very good hotel. Nice location near popular sites. Clean. Some noisy traffic. Local store nearby to buy snacks. Good prices on water and Cokes in drink machines! Parking is available for a charge. Parking area is small.

"Amazing Staff"

5
10/09/2016

Having recently stayed here for 5 nights we were extremely impressed by the Staff. On every encounter with them they were friendly helpful and polite and really keen on making your stay a memorable one. On one occasion the Manager went out of his way to a bus terminal in his own time to pick up a portable wifi device that i had left on a bus saving us so much valuable vacation time. Well done to all the Staff and to anyone who is unsure of a hotel to stay in around this area i can recommend this one you will not be disappointed. Great location Great Staff Great Hotel.

"cross country trip"

5
10/09/2016

anything we needed, just let them know, loved being close to Hollywood Blvd - appreciated the secure parking at the hotel - felt safe - within walking distance of Hollywood Blvd. - cleaning staff very nice - on checking out, was greeted with smiles & thank you for staying with us, have a safe trip - really nice

"Happy traveler"

5
06/09/2016

Hotel was conveniently located for our purpose. We were able to walk to Hollywood Bowl and the old Kodac center The staff was excellent and the room condition was surprising good. Bathroom clean, plenty of electrical outlets and the bed was very comfortable. When we travel to the Bowl again we plan on booking at this hotel.

"Great location"

5
02/09/2016

Great location. Only minutes walk to Hollywood Boulevard with all its attractions. We were upgraded to Junior Suite at the back of the hotel which was great. Our daughters had a room in the front of the hotel which was very noisy with traffic and people noise. Definitely request back rooms. Staff are super friendly and helpful especially Zuly.. She organised a driver for us so we could see all attractions we wanted to. LA is very spread out with heavy traffic so a private driver is a must. Zuly made our stay in LA very easy... Had our first meal in the hotel restaurant- Spice... fabulous food at a very reasonable price.. again great service and happy staff. Would definitely stay here again if we return (back room)

"Excellent location and friendly staff"

5
31/08/2016

We stayed just one night for a concert at the Hollywood Bowl and the hotel is just 1/4 mile away and a very easy walk. The happy hour at the bar was playing the bands music getting everyone all excited for the show. We were pleasantly surprised upon arrival we were able to check in early and were upgraded because we are gold members. The room was very clean and had a great 2 person Jacuzzi tub. We used the pool which was good too. We are going back in two weeks to see another concert and staying 3 nights which will be convenient because of its close location to all the sights and things to do.

"Great Hotel"

5
29/08/2016

Can't understand the negative reviews on here.We have just left after a 2 day stay,this being the 5 th hotel on our tour of California. Our room spacious ,had a little kitchen attached and walked out on to a lovely pool area.Complimentary breakfast contrary to reviews was surprisingly good. Dining Room clean and bright,choice great,usual American breakfast.We have paid for breakfast at 6 star resorts and been more disappointed.Staff on sight really helpful.great restaurant 5 min walk away called le petit ,French but the choice huge and included French but also pasta,rice,30 specials and ok price.

"Great location and wonderful stay!!!"

5
29/08/2016

We were greeted warmly on arrival and we had a great check in experience. We added an additional night and they were so very helpful! We ate on the property and the staff and food were all excellent! So close to the Hollywood Walk of Fame and all areas where the main Hollywood scene is! Easy walk and very safe area!! Parking on site and FREE!!!! Would definitely stay here again

"Close to The Action"

5
26/08/2016

Great Hotel in a very good location. My room was at the back, very quiet and comfortable . The staff were very helpful in giving directions and local knowledge of the attractions was great Spice , their restaurant serves amazing nachos ?? Only a 10 minute walk to The Hollywood Bowl, which is great as there is always something on. Again, only a 10 minute walk to The Hollywood Boulevard which is where the action is. The walk of Fame , Chinese Theatre etc.

"Hotel okay, but the Hollywood strip disappointing."

3
26/08/2016

My wife and I arrived on the 25th April and stayed for two nights. The hotel is situated within 10 to 15 minutes walking distance of the Hollywood walk of fame. Our room was fairly small and basic but clean. As our room was at the front of the hotel, it was often a bit noisy with the traffic from the main road and other guests walking along the corridor to use the one lift and stairs. There was no safe in the room and we had to keep asking staff, who were friendly and helpful, every time we needed access to our safety deposit box at reception, which became annoying. There is a small restaurant at the front of the hotel but we only used it for an evening coffee as the choice of menu seemed limited. Would we use the hotel again? Probably not, the hotel is in a good position for accessing the Hollywood strip but we found the strip really disappointing. It was just a boring and dirty road with just lots of music / film stars with their names, signatures, hand and feet impressions in the pavement / walkways but the most annoying part was the number of beggars looking for a handout which certainly made us uneasy walking around. Therefore, it is more than likely we won't be going back there again.

"Great Location easy access to all attractions."

5
25/08/2016

We booked the room for my girls for their first Hollywood "girls" trip as the location was convenient and reasonably priced for LA. the rooms were clean, staff was kind and friendly the girls had a great time... Mahalo!

"Great central LA location"

4
24/08/2016

I stayed here 1 night to be close to Universal Studios. Good hotel, spotlessly clean and the room I had was spacious with a huge bathroom. Walking distance to the Chinese theatre and Walk of Stars. Great decoration throughout the hotel, with lots of movie and music memorablia

"Save your money: skip this area altogether"

3
21/08/2016

The walk of fame is totally disappointing. It is just a big, unattractive street with tacky shops, tasteless "horror museums" and a lot of dropouts hanging around looking for a dime. Although our room was at the back of the hotel, we couldn't escape the overwhelming noise of traffic. The place is mediocre and overpriced. There are so many lovely places to go in the States, it is a shame to waste time and money in this part of the country.

"very good"

5
20/08/2016

I Stayed in other Best Westerns, but this was really good. The front staff printed directions to whatever destination I had in mind. Also, Walk of the Stars and the Hollywood Bowl very near to this hotel. Only issue I can think of is driving out to the main hwy. is tricky since you need to make a left from the hotel. Very hard to do depending on time of the day. This really isn't hotels fault, but just an FYI for anyone going to this location and plans on driving around LA.

"A surprisingly great hotel!"

4
17/08/2016

The location is far better than their website suggests. An easy five minute stroll to the Hollywood strip where the Hollywood and Highland mall is. So lots of,eateries and shops around. The reception staff were helpful and the cleaning staff take a very high standard for cleaning. Rooms are small but comfy and well equipped with fridges and microwaves, downside was power points didn't work in many parts of the room and the air conditioning in the room is incredibly noisy but I'd stay here again. From the outside it looks pretty bad but was a lovely quality room, spotless bathroom and location is a major plus.

"Excellent Service"

5
17/08/2016

BW Hollywood Plaza Inn is well located for the Hollywood Bowl and Hollywood Avenue attractions. Staff service on arrival was exceptional and this continued throughout our stay. Our room was spotless and the bed very comfortable resulting in a great night's sleep. The restaurant provided real value for money.

"Helpful staff; good location"

4
16/08/2016

This hotel has fairly basic facilities. The room was dated, but clean and comfortable. The pool is small, but met our needs in terms of cooling off. The staff were friendly and helpful. The location is good - an easy walk to Hollywood Boulevard and adjacent to the Bowl. Breakfast was average.

"Excellent staff"

4
09/08/2016

Hotel is a bit aged but well maintained and the staff is excellent thus the "very good" rating. There is complimentary water and fruit at the front office which is so welcome after a walk around on a hot summer day. The food in the restaurant is so good and sanely priced that I did not bother to eat elsewhere on my 2 night stay.

"Great location for concerts!"

4
07/08/2016

We love this location for concerts at either Hollywood Bowl across the street or the Greek Theater less than 4 miles away. They really make a huge effort to keep this property maintained. Only word of advice if you are at the Greek and there is an event at the Bowl, be sure you return to hotel via 101 as it's very difficult to make a left into hotel parking. A shout out to the desk staff: they are extremely professional and handled an issue with my reservation excellently.

"Location and service are key for this property."

4
05/08/2016

This hotel is an average hotel for the price. The building is not brand new, but is well maintained. I was in town for a show at The Hollywood Bowl and this place was exactly what I was looking for. Situated between The Hollywood Bowl and Hollywood Blvd., this hotel was a short walk to both. I was very pleasantly surprised with my stay. The staff was above average in my opinion, my little boy came in saying he was hungry and they gave him a few snacks to eat while I finished checking in. I would recommend this hotel to anyone who wants to be a short walk from Hollywood Blvd. or The Hollywood Bowl and is looking for affordability.

"Nice surprise"

3
02/08/2016

So after our stay in Vegas, we had to look for a reasonably priced hotel in LA and we found the BW Hollywood Plaza Inn. The hotel itself is in a great location on Highland avenue, just a mere 5 minute walk to the Hollywood walk of Fame and all it's bustling glory. The hotel is clean & neat. We booked a room with 2 double beds, a desk, and en suite bathroom. We also had a bar fridge, coffee machine & microwave, which was great. There was storage space but no safe. There are elevators to the different floors as well as ice machines on each floor, a vending machine & a coin laundry room as well. They have 1 restaurant / bar on the premises. We never ate here as there are so many dining options nearby including Starbucks, subway, McDonalds, Hard Rock cafe, etc. Parking is charged for and there is limited parking on this property. The hotel has a pool as well. We were actually pleasantly surprised as this hotel was nice & the location fantastic. If you are looking for a reasonably priced hotel in Hollywood, this is the one to go for.

"Nice hotel. Very good location."

5
01/08/2016

Staff was very knowledgeable, hospitable, friendly,and ready to help their customers. Thank you Glenda and Irene for going out of your way to accommodate my family. Quiet and clean place. Walking distance from Hollywood Blvd.

"steps from the Hollywood Bowl"

5
24/07/2016

Five minute walk to Hollywood Bowl. Very convenient location. Staff was very friendly. Plenty of restaurants in the area and the pubs were lively and fun. Highly recommend the Best Western for anyone attending an event at the Hollywood Bowl.

"Near Hollywood"

3
20/07/2016

walking distance from Hollywood Blvd near shopping center and Walk of Fame. the hotel price is over priced it did not include a continental breakfast. They have a very small restaurant which I think it was overpriced as well.

"Best Customer Service"

4
20/07/2016

This hotel receives 4 stars due to the quality of customer service. The staff are very helpful, courteous and friendly. And most important cheerful! The room is comfortable. We stayed here like most people for a concert at the Hollywood Bowl. If your room is near the front it can get quite noisy with traffic and pedestrians. It's an easy walk to the Bowl & the Blvd. There are some great restaurants also within walking distance. I would stay away from the onsite restaurant for dinner on concert days as they seem to play the music of the artist performing that night quite loudly for such a small space making it difficult to have a conversation or even order food as they got my friend's order wrong. I will be coming back in September for a show, I hope the level of customer service remains high. Oh and the Lobby elevator doesn't like to work. It was a running joke whether it was or wasn't working.

"Great LA accomm"

5
20/07/2016

Best Western Hollywood Plaza Inn, Hollywood, CALIFORNIA. Great location, every single staff member we encountered was wonderful, good cost of rooms, clean. I think they must make their mantra to serve the customer well and indeed they did so. We had our family stay in the one room and it was not at all cramped (compared to what we had been experiencing previously).

"Clean and quiet"

4
17/07/2016

This hotel is perfect for those traveling to Hollywood. I stayed here 3 nights. The room was very pleasant- however the air con was a little bit noisy but it did its job. About a 10 minute walk downhill to Hollywood boulevard. Rooms don't have safes, but the reception does and they will gladly hold cash & passports

"It's an average hotel, amazing location! "

3
15/07/2016

This hotel is an odd little thing where they cramme as much as they could in a small, very popular tourist area. The first/ground level is the parking (tight) and location of lobby and restaurant which are extremely small. I honestly think this is the smallest lobby we have ever been in! It would be nice if this hotel offered a complimentary breakfast but understandable why they don't as there is no space at all. Located on extremely busy Highland Ave, we were very glad the rooms are up on second level and higher as we heard no street noise at all. The room was very clean and decent and even had a mini-fridge and microwave. Our room had 2 double beds which was good for the one night we were there, any longer, see if you can get bigger beds. The swimming pool is small but nice. It is all about location with this hotel.. Basically, it is located in an area between 2 iconic Hollywood tourist spots....the Hollywood Bowl and Hollywood Walk of Fame where you have the TCL Chinese Theatre, Dolby Theatre (where the Academy Awards are held), Madame Tussauds Wax Museum and so much more! All within a 5-10 minute walk, which is great because the less driving you have to do the better. During our stay we were able to do a celebrity homes/Hollywood tour which we booked right on Hollywood Walk of Fame. We also visited Rodeo Drive, Santa Monica Blvd, Venice Beach...all just a short drive from this hotel. My recommendation, if you are wanting to do the Hollywood /LA thing and wanting safe/clean and great location on a budget then this is the hotel for you!

"Good stay, yet can improve"

3
13/07/2016

I would recommend this hotel mostly because of its location and a relaxing pool area. You would think that a hotel with this price range would provide a breakfast buffet for the guests. But I noticed that there clearly wasn't any room for it. Staff was friendly during our stay. Room was alright, average size and warm, fortunate it is equipped with AC. Cleaning was very good! Smooth check-in and check-outs with no hassles. However, overall it was a very good stay.

"Odd Hotel - Great Location!"

3
13/07/2016

This is a very odd hotel... From its tiny reception area, to its even tinier restaurant (with very un-knowledgeable staff - I dealt with two separate people who had no idea what wines they had in stock... hint: nothing on their wine list!), to its outdoor walkways connecting the rooms... Odd! However it is in a great location very convenient for tourists visiting Hollywood, and the Walk of Fame. The room itself was fairly dingy, old, and average. I think it was wildly overpriced for the quality of the room! (Although friends of mine had lower rates, so I think it really depends when you book your room.) The showers are a crazy waste of water in a place where they have such water shortages - the water just pounds out of the shower like a massive waterfall -- it's FAR too much water and water pressure!! They really should put in some kind of new shower heads that don't waste as much water. It's a very odd place! If I stay in this area again I will try to book into the hotel next door!

"Lives Up to Its Plus Designation"

5
13/07/2016

I stay exclusively at Best Western and very often they do not live up to there designation of Plus or Premiere. In the case of the Plaza Inn it goes beyond its designation as a Plus hotel. The front desk staff is amazing, they know what is going on and how to expedite the check in process. Also they are friendly and helpful. Our room this trip, our 3rd or 4th stay here was really good. It was only for overnight, but still they gave us a large room that was almost a suite. Nice couch, coffee table, large mirror, flat screen TV and the bed was very comfortable and afforded a good night of sleep. The only issue I have and it is not exclusive to this property, but the TV's all have remotes that do not access the sleep function. Consequently I have to remotely turn off the TV before I fall asleep. That is my only issue. As to location what could be better, a short walk from Hollywood Blvd and the walk of fame. Here you can find an entrance to the metro and you can either go to Universal Studios or downtown to the Concert Halls. Great hotel Great Location!!!!

"Serviceminded, central, with a pool."

4
10/07/2016

Very professional staff made four rooms available including two interconnected rooms. Serviceminded when it came it delayed check-out, and flexible regarding having our car to stay for several hours after check-out. Good pools and close to Hollywood. However, somehow expensive, all in all, but recommended.

"It has everything you need"

4
09/07/2016

This place could not have been friendlier. We were greeted with a little goodie bag and cold water as well as fruit-infused water in the lobby. The rooms are refurbished and very comfortable. Our room had both a microwave and fridge. This hotel really strives to be good. We were given complimentary morning coffee in the restaurant and the server could not have been more gracious. The hotel is just a few blocks from the Hollywood Bowl so it is the perfect place to stay if you don't want to fight the parking, traffic, and crowds. We just walked "home" after the performance there. It was super convenient.

"Average place in great location"

3
06/07/2016

This is a very average hotel, but very close to the Holywood walk of fame and Chinese Theater. Hotel rooms are spacious and clean, equipped with basic furnitures. The hotel has tiny restaurant and bar. If you are not very demanding and want to be close to the attractions, this is a good choice.

"Good Location"

4
05/07/2016

The hotel was clean & really handy to walk to Hollywood Boulevard (only a few blocks). We arrived early, but reception let us check in to our room. All the people on reception were friendly & helpful. The Hotel was really busy when we stayed there, due to The Little Mermaid being on at The Hollywood Bowl, but even so, there wasn't too much noise. We would stay here again.

"Pricey but nice - and location is ideal"

5
03/07/2016

This is one of the most expensive Best Westerns - plus high parking fee - plus no breakfast. But the location is ideal: A few blocks to the Hollywood Bowl or Hollywood Boulevard, a few short miles to Griffith Park. Wonderful people at the desk and elsewhere working. Rooms are small, but comfortable, spotless, well-designed. And it's a MOTEL - you park near your room, the only door is the one into your room. We do NOT like the current mania with "hotels" - we want motels. This is a motel. If you can afford it, I'd give this a very high recommendation

"Convenient, Parking Fee($18), Clean"

3
29/06/2016

It was the cheapest but better hotel I found around Hollywood area. It is a walking distance to the Hollywood walk of fame and the busy mall. What I don't like is the rediculous cost of parking fees. The room is quite small and the bathroom is very narrow. It is very clean though. Our room was on the top floor away from noisy roads.

"A Fun First Time In Los Angeles"

4
28/06/2016

Our hotel, Best Western Hollywood Plaza was a good location for our first visit. Our room included a king size bed, fridge and microwave, coffee maker, cable tv, free wi-fi. The hotel is older, but remodeled nicely, not fancy, the room was spacious, the bathroom was roomy with a good showerhead and it was very clean. The desk clerks were quite helpful and the cleaning crew not only kept the room clean, but left extra tissues and toilet paper. Everyone who worked in the hotel was very friendly. A cafe connected to the hotel had good food at reasonable prices. Location-wise we could walk to Hollywood Blvd, the Walk of Fame, Graumann's Chinese Theater, a lot of souvenir shops, restaurants and the 1st stop for the Hop on Hop Off Tour bus. We went to a Dodger's Game, The Farmer's Market, Warner Bros. Studios for a tour, Beverly Hills and then did a separate day tour to San Diego. One tip of advice: If you don't have a car with you, Uber yourself everywhere. We did. It is easy, fast and so much cheaper than a taxi. Driving in the LA area is crazy. Also, regarding food prices, LA food is very expensive, just like New York.

"Excellent Hotel for the Hollywood area"

5
28/06/2016

Good price for the Hollywood area. The staff are very helpful and you can get a free granola bar for breakfast :-) Very close to Hollywood Blvd and starbucks is nearby if you need somewhere to go for breakfast.

"Walking distance to Hollywood Blvd"

4
24/06/2016

This place was clean, and had a good rate! If I come back to LA, I'll be checking in here! It's walking distance to the Hollywood Boulevard and will you all already know how busy the traffic is around here, it's crazy! Hope this helps you guys! Place has wifi and laundry room.

"Best Western Near Hollywood Bowl"

4
21/06/2016

This is the perfect hotel when attending Hollywood Bowl events. It's on the same side of the street and within walking distance. They have a nice pool, Jacuzzi, and restaurant. I would recommend staying here.

"Very convenient for Hollywood Bowl"

3
18/06/2016

This was our 4th time staying at this BW. It allows us to walk to a jazz festival at the Hollywood Bowl; the ease and convenience is perfect. In the past we have felt that the front desk staff was exceptional-professional, efficient and helpful. This year was quite different-mediocre at best. Add to that, extreme noise from restaurant at night, after 10:30, which interfered with sleep. I had also pre-paid for the hotel so that my husband could check-in before I arrived. They did not honor the arrangement so he had to wait until I arrived from a family graduation.

"A quick walk to Hollywood Bowl but..."

3
14/06/2016

This place has changed over the years, It is convenient if you are attending an event at the Hollywood Bowl however It is very expensive. Parking is 22 dollars a day and its very hard to park in the narrow spots. The new Spice club is loud and I could feel the bass pulsing through the floor until at least 2 am. There was a mix up with the room and I had to be changed to another apparently it was half clean.

"Best Place Near the Hollywood Bowl"

3
13/06/2016

The service at this hotel was very good and the room was clean and well prepared. It is 10 minutes from the Hollywood Bowl so if you are attending an event and need a place to stay, this Best Western is just fine!

"Great location, but noisy"

3
11/06/2016

The location is excellent with everything in walking distance and I am sure that we would have had a great stay, however the 1st night was marred by very loud bar below. In addition, my wife and daughter seem to have been bitten by bedbugs as they woke up with itchy bites.

"Old fashioned"

3
09/06/2016

Very disappointed with the decor of the room but at least it was clean. Breakfast was adequate in a cafe next door to the hotel. It is very overpriced! Would not return to this hotel despite it being close to Hollywood Museum. Having been on tour in California and stayed in hotels of a similar price but of a much higher standard. We discovered the laundry room which was a bonus.

"Great location, quiet + clean room!"

4
09/06/2016

Amazing little hotel in the heart of Hollywood. We walked a half a block to Hollywood Blvd. Perfect location. Only a subway ride away to Dodgers Stadium if you are catching a ball game. The hotel has access to a little restaurant which was perfect for eating an early breakfast before sightseeing. The room was clean and comfortable. Much quieter than I anticipated too, as North Highland is a busy street.

"Nice hotel, close to amenities, excellent staff"

5
07/06/2016

9 of us stayed here in may 2016 the staff were very friendly, the hotel rooms very clean, pool excellent. Would definately reccomend for anyone wanting a reasonable priced hotel close to all amenities.

"Close to Hollywood Bowl but Smelly Choice"

3
06/06/2016

The local to the hollywood bowl could not be better. The restaurant down stairs is a plus. Hours could be longer but nice to be able to go downstairs and get dinner. Pool was fabulous but the room it self had an awful body odor and curry smell. I was not happy with the smell at all. For the price we paid i figured I would not have to deal with such a bad smell.

"nice hotel and close to everything"

3
04/06/2016

nice little hotel..very close to sights in Hollywood..very friendly front desk agents ..only about 10 min walk to Hollywood blvd. only issue..could not get any cell service at all at the hotel. had to walk to street to get any kind of cell phone service..other than that was a nice hotel for a short visit..

"universal stay"

3
31/05/2016

hotel is super close to everything. but there is no connection if you want to talk to family or get on the internet.... it says you can and maybe a day you can....but after that no way. bathrooms so small they need a mirror when you walk out of bathroom...and they do not offer free breakfast like every other best western out there... why?????

"Good Little Hotel"

4
28/05/2016

Nothing special, but it has everything you need. The reception are friendly and helpful, the rooms are a good size with good wi-fi, clean, just what you need. It is close to Hollywood Boulevard and the shops, they also have a little bar and restaurant. Would stay here again.

"Really decent and central hotel."

4
27/05/2016

So we have just left and if your looking for a decent and fairly cheap hotel, this is the place! It's really central for Hollywood, 5 minutes walk to the Walk of Fame. Universal is only 15 away. The room was good sized and really clean which I my must! Friendly staff too. 18 dollars parking each night was slightly high for my liking but probably offset the cheap value. Can get noisy though at night because of the main road next door.

"Best Western Hollywood Plaza Inn"

4
23/05/2016

Hotel was ideally located near to Hollywood, freeway, Universal Studios. Facilities at hotel were clean and comfortable. Staff helpful. Pool was used every day and parking at hotel was very useful. would recommend to anyone who is visiting Hollywood as location is ideal for visiting local attractions.

"Nice hotel and very convenient"

4
21/05/2016

Our stay started out great as we were able to get into our room early. The front desk staff were polite and efficient. The room was a king and was quite large. I appreciated the coffee maker, microwave and fridge. Bathroom was also good sized and clean. The bed and bedding were great and made for a good nights sleep. There is a pool and hot tub. The seating area around the pool was nice. You are about a 12-15 minute walk away from Hollywood Blvd. It is a safe area and I never questioned walking home at night. A grocery store is near by (although, it is pricey). I would stay here again the next time I visit Hollywood.

"Anniversary "

3
18/05/2016

Average rooms, average rates... best part was how close we were to Hollywood Blvd, Grauman's Chinese Theatre, Jimmy Kimmel's theater Hollywood Walk of Fame. About 10-15 minute walk right in the heart of everything.

"Not fancy, but close, convenient to what you want to see"

4
18/05/2016

Just a very basic hotel, but was clean. it has a self laundry facility available and an in house restaurant, although the hours are limiting. it is a short walk to Hollywood Blvd, and is close to Universal Studios. although not walking distance.

"On a very busy street"

4
17/05/2016

We stayed at this hotel for three nights, it was on a very busy street witch the traffic never stopped, but it was great walking distance to Hollywood walk of fame and all its theaters, The restaurant down stairs had lovely meals and the staff were very helpful and friendly, it was great to walk into the lobby and they had a lovely cool and refreshing drink sitting on a bench for you to have, much need after the LA hot days.

"Average hotel at primo price"

3
14/05/2016

Good location within walking distance of Hollywood sight seeing. Near busy street so plenty of noise. Breakfast not included and onsite restaurant did not open at advertised time of 7 am. Pool area ok but on the small side. I had a deluxe room that had good size and it was clean.

"Paying more for less"

3
09/05/2016

No free contintantial breakfast the rooms are over priced . I've paid more and got less. The owner of that particular hotel is greedy and money hungry and does not think about his customers.We were never told about a pool when we ck'd in .

BWHollywoodTeam, Manager at BEST WESTERN Hollywood Plaza Inn, responded to this review
Dear Yerusha S, On behalf of the ownership and the entire staff I would like to apologize for not meeting your expectations. We do priced our hotel accordingly based on the market demands and priced our hotel below our competitors, because of the location, the market demands a higher price. There are a lot of other hotels with the same amenities as ours and are priced a lot less but the location is 15 miles away or more from Hollywood. Our hotel however, is well kept, clean and have the friendliest staff which we take pride of. Thank you for staying with us and we hope that you come and visit us again. Best regards,

"trip to universal studios"

4
05/05/2016

all types of service were excellent except I would like to see more tv channel selection 10 min walk to Hollywood and highland 15 min drive to universal studios 7 min walk to Hollywood bowl very nice swimming pool you may get food to go in hotel lobby

"Clean affordable accommodation"

5
25/04/2016

What great clean and tidy accommodation. Close to everything, within walking distance. the staff are friendly and informative very helpful for tours. great little cafe downstairs for breakfast food is fresh. The rooms are clean properly daily and it also has a laundry available for travellers very handy

"Close to universal studios and reasonable price"

5
22/04/2016

Friendly polite staff,clean and tidy room with t.v. coffeemaker etc,a little bit noisy from the traffic,but that's the city of angels for you.close to universal studios and la Brea tar pitts.no free breakfast but an Apple and bottle of water the morning we left.free WiFi.$18parking was a bit much for overnight.

"Average stay in L.A"

3
19/04/2016

The room was clean and tidy and cleaned every day. On the second floor we stayed, bed right next to window and door. With people walking past need curtains closed at all times unless you want them seeing straight through. Have to get a safe from downstairs which is a long mental tin and no lock provided, take one with you. A moderate amount of noise on and off through out the night. Fridge and microwave in rom with coffee machine. Vending machine didn't work. Reception staff pretty helpful. Walk of fame around 5-10 minute walk, not much else around the area. Cheep for area, if want to be central but need to travel everywhere. Not many local places to eat, starbucks an market down the road. Good price for somewhere to lay your head, wouldn't stay again due to not much around and would prefer something a little more up market. Served a purpose. Free wifi on site parking. Taxi to airport 65 dollars plus tip.

"SO CLEAN!!!"

5
19/04/2016

We booked a last minute trip to Hollywood and I read the reviews and booked because it said it was clean. HOLY COW!!! Was it ever! I forgot my phone in the car so I walked from room 223 to the elevator and then through the parking area to the car and back to my room. MY WHITE SOCKS WERE STILL WHITE AND CLEAN!!! You can't beat the location...literally right off the freeway and walking distance to fun.

"Great location and price for Hollywood"

3
18/04/2016

Great location to just walk to Hollywood sites such as wax museums, and the great beautiful over the top shopping center with the Chinese theater and stars on the sidewalk. Great night life-easy access to hotel. Hotel small, basic, get a room in the back to get away from the constant traffic up front. Beds were a little springy for my tastes, and could use newer carpets in our room. Excellent value for location.

"Close to Hollywood Blvd, Good Bargain"

5
16/04/2016

We stayed at this hotel for one night in April for the Hollywood Half Marathon. Our room was clean and quiet and was walking distance to the Walk of the Stars and lots of other Hollywood attractions. The best part was that the hotel was much less expensive than the bigger, popular hotels. This one is small, has very tight parking, and no free breakfast. But the personnel was very friendly, the room was comfortable, and there was a nice pool and hot spa with good jets. Nothing fancy here, but comfortable, clean, friendly, and a good bargain.

"Great"

5
15/04/2016

This hotel was great, nice clean rooms and walking distance to Hollywood Blvd and also nice and close to Universal studio's. Would highly recommend to anyone wanting to see the sights in Hollywood and Beverly hills

"Location location location"

4
12/04/2016

Great location/neighborhood between Hollywood Bowl and Hollywood&Highland Mall/Dolby Theater. Only drawback is the difficulty getting out of parking lot during peak times. Affordable although prices do go up on nights when there is a concert at the Bowl.

"Quiet hotel within walking distance of Hollywood"

5
10/04/2016

We spotted this hotel a couple years back while driving to the Hollywood bowl. When we need a place to stay for the Hollywood half marathon it was the first place we checked. It's ideal for anyone visiting Hollywood because it's within walking distance of every downtown attraction: Hollywood and Highland, Capital Building, Amoeba Records, etc. Considering most day lots charge about 15 dollars to park, the 19 the hotel charges is more than reasonable. And even though the place is right off a busy street, it's surprisingly quiet. We stayed on the third floor and weren't bothered by any noise from the street. Rooms are on the small side, but more than enough if you just need a place to shower and sleep.

"Great Location!"

4
10/04/2016

Best Western Hollywood is in a great location to enjoy all that is Hollywood - a lot of it by simply walking, It is close to Magic Castle, the Walk of Fame, famous restaurants, Dolby Theatre and other entertainment venues. There are restauants and shops close by for a quick meal and tourist shopping - Subway, Chick Fil A, McDonalds, pizza, This hotel is a little dated but met my needs. It does have a nice swimming pool and an elevator.

"Lovely hotel in a great location "

5
09/04/2016

Great hotel in fairly decent location. 10-15 walking distance to Hollywood Boulevard. Great WiFi. Reasonable sized car park (which you have to pay for) and it does get bit packed later on in the evening. Jainish in reception was very helpful in suggesting ways of getting to Universal Studios (which is actually only about 10 minutes away by car). He also assisted in helping to solve a printer jam when I was using the computer in the reception to print off tickets. This hotel also has a separate bar/restaurant attached to the hotel. Would definitely recommend.

"Location! Location! Location!"

4
07/04/2016

We stayed here for three nights in April 2016. It's an older property that's been well maintained but it's clean, safe and surprisingly quiet at night considering the traffic outside (we heard no noise in the night). The main attraction is the proximity to Hollywood Boulevard which is a comfortable and totally safe half mile walk away. I'd stay here again in LA. For sure. We booked ahead which I believe got us a way better rate. We heard some people calling for rate quotes while we were checking in and it appeared they were being quoted rates about $100 per night more than we paid. Staff was great too.

"Walk to the Hollywood Bowl"

4
03/04/2016

This is a great location, within easy walking distance to the Hollywood Bowl, which was super convenient. Rooms were well maintained and reasonably priced. It isn't fancy, but the location cannot be beat! Easy walk to the mall area, Hollywood Blvd., shops and restaurants.

"Weekend Trip to LA"

5
30/03/2016

Overall our stay at this hotel was awesome. The main reason we selected this hotel was its close proximity to the Hollywood Bowl, and it didn't let us down. The rooms were clean and the restaurant served a great breakfast. We didn't use the restaurant for dinner as it was just a short walk Hollywood Blvd. Great location.

"Convenient Location"

5
20/03/2016

Great hotel as close to Hollywood Blvd and the hop on and off tour to see the sights. Rooms clean and beds very comfortable. Nice pool area with hot tub to unwind. The spice restaurant is quaint and has a variety of food options. would definitely stay here again. Very friendly staff

"Great place to stay for the money, good value and location!"

4
18/03/2016

I stayed here while working the 88th Annual Oscars. It was perfect for this because I could walk over to Hollywood and Highland every day for work. The hotel is only two blocks from the center of Hollywood. I didn't use my car for three days! My room was small but felt safe and comfortable. The hotel was so quiet I slept like an angel every night. My room had a coffeemaker and a nice size fridge as well as a microwave. The room was updated nicely and the bed was super comfortable. The bathroom could have used more updating but it was clean with awesome shower pressure and temperature. There is a restaurant inside the hotel that serves breakfast and dinner but I never tried it. I recommend this hotel.

"Great location, great hotel"

5
13/03/2016

We stayed here while in LA and it was a great little hotel, really great location and all staff were really helpful. There was one staff member called Mercy who just couldn't do enough for us and this just added to our great experience with this hotel. The hotel is just so close to everything you need and want with the walk of fame being just down the road too. We would return here next time we come to LA.

"Business Trip"

4
11/03/2016

I was in town to visit an office and had a difficult time finding a hotel that would fit in my company's allowance. I ended up having to book this hotel. I was very nervous about the outside entrance, no security, no security camera's in the walkways. The front desk staff (2 young women) were not warm and fuzzy to say the least. I felt anxious each time I had to go from my room to the car or car to room. The noise on Highland Ave is awful. Ask for a room on the backside. The positive note is the room was very clean, the bed and pillows were comfortable. It had a small microwave and very small fridge. I would have liked a dorm size room fridge. I always had hot water and good water pressure. Once I was in my room and all the locks in place I was no longer anxious. It wouldn't be my first choice when I return but that is based solely on the outside entrances to the rooms. Once in side the room was great.

"Par for the Course"

3
11/03/2016

My visit to this property was, on the whole, entirely forgettable. The proximity to the tourist attractions is the only reason they are able to command such a high price tag per night for a room that would be worth half as much elsewhere. Not great value.

"Great Location, clean, affordable"

3
07/03/2016

It's Los Angeles, and Los Angeles can be expensive. We thought this hotel was affordable, and you get what you pay for. Don't expect a 5 star hotel here, but do expect a nice, friendly staff, clean rooms, and a comfortable bed. The pool and hot tub were crystal clear, and there are designated smoking areas. Based upon reviews here we requested a room in the back, and you should do the same. The walls are thin and the road in front can get very busy. We had no trouble hearing the drunks across the way in the hotel, but luckily they went inside before I had to call the front desk. The coffee pot in our room didn't work, but we never mentioned it to the front desk. Instead we hit the attached restaurant for our morning coffee. Starbucks fans will be happy to know there's on nearby, about a 5 minute walk, if that. Yes, we would stay here again.

"Good location, average hotel "

3
04/03/2016

The best part of this hotel is its location... It is about 3-4 blocks from all of the action of Hollywood and Highland intersection, which when you're a tourist this is what you're looking for. Also very close to Burbank (think WB studio tour) and Universal Studios Hollywood. The hotel is "motel style" where the room doors open to the outside. This is fine but you also hear pretty much everything going on outside in the parking lot, but ear plugs help with this. The room wasn't overly luxurious and the bed wasn't anything special but a good night's sleep was had. If you're looking for luxury, this isn't for you. If you are just looking for a nice, clean room to rest your head at night, then this place is for you! I would recommend it for sure. Only downfall is parking costs like $22 a night.

"Great location"

3
02/03/2016

This hotel is in a great location for all the sights on Hollywood Blvd. Very near Hollywood and Highland, which has the Dolby Theater and a shopping center. This a decent place to stay, but it really gets lowered marks from me as it's a motel. The doors are all outside, so the traffic noise is pretty loud. Then when you add running children making tons of noise (obviously no fault of the hotel's) and people talking loudly on their way to their room, it's just pretty noisy. Good customer service, good room (but a bit older), good price. But the noise just doesn't make it great in my opinion.

"Close to Hollywood Walk of Fame"

3
29/02/2016

The Hotel was within walking distance to the Hollywood Walk of Fame, Chinese Theater, and other popular places to visit in Hollywood. The traffic was crazy, and the hotel is located next to a busy road. We heard sirens throughout the night while trying to sleep. The room felt clean, although the bathroom was extremely small. The fan in the bathroom was so loud, and there was no way to turn it off, as it was the same switch as the light. The fan was obviously not working, because the mirror was completely fogged over after my shower. The pool area is so tiny, that if other people are at the pool, you are basically sitting right on top of them, if you are trying to soak up some sun. There is a very high priced restaurant on site, and no complimentary breakfast. There is a Subway restaurant within walking distance across the street. For the price and location, I would probably stay again, even though I wasn't super impressed.

"Excellent Customer Service"

5
29/02/2016

They were able to arrange all our transportation to all the sites we wanted to see as well as arranging transportation to the docks at San Pedro. I would highly recommend this hotel for a wonderful and pleasant stay.

"Great trip fantastic location"

4
26/02/2016

The hotel was fantastic and the room was great, location was amazing being walking distance to the Hollywood walk of fame. There were restaurants locally and a fantastic atmosphere in the area as they were setting up for the Oscars. The customer service was good and the hotel was nice, I would recommend the hotel for location generally.

"Closest place to the Hollywood Bowl! "

3
25/02/2016

If you want to be closest to the Bowl, this is your place. Parking is around $22, and it is tight parking if your have anything bigger than a mid sized car. The decor is decent, and considering your r in Hollywood, and on a busy street like Highland, you will hear some noise. The rooms seem close to each other. Service was good from employees. If I'm going anywhere else in Hollywood, I tend to stay closer to the subway or on Sunset Blvd. It is a little walk to Hollywood and Highland. Would stay again, if going to the bowl

"Working Vacation"

5
23/02/2016

Stayed at this best western for a second time.The room was very clean.Ordered food from the restaurant downstairs.The food was very good and was made in a timely manner.Staff is very nice they set up appointments for me and even took pictures for me.Maids were a little loud in the morning -evening and some location car noise but,thats to be expected.All they have to do is tell each customer checking in is that please be respectful of others and don't slam doors or yell or speak loud.That would solve that in every direction.The location is where you want to be.Cant beat it.

"Affordable"

4
22/02/2016

Visiting LA on college tour stayed for two nightstand this location. It was very affordable in a good location. Not upscale but clean and easy to reach different schools in area. Best bet was to prepay online for most affordable rate.

"Best Western"

3
20/02/2016

The location is really good for walking to Hollywood. It is more of a motel than a hotel. The pool and hot tub are good, clean and in the sun. We had two rooms. My parents' room was large and had a separate sink outside of the bathroom and storage for toiletries. Our room was small, one king bed, and no place for toiletries except on the floor. Our room smelled badly too. It was sold out so we had to stay there. They sprayed air freshner which helped somewhat. They had washers and dryers which we used but the clothes that needed to lay flat to dry smelled like our room. Everything was clean but dated. The staff was friendly and the restaurant/bar located there was yummy and reasonably priced. I would only stay there again if I got a double bed room. I liked the location but usually prefer a more updated hotel especially for the price we paid. The doors of the room open to the outside, so technically a motel in my eyes. There should have been more security but I did not feel unsafe. Had to pay for parking and breakfast. The shower was hot and good water pressure. The nightly rate should be less for the fact that it is dated and no breakfast and parking are included. With all of that said, it did not ruin my trip. I would probably pick a different hotel in a similar location.

"Everything that I needed"

4
19/02/2016

My stay here was solid. The staff was very nice and helpful. I joined the Best Western rewards program and got free parking for my stay as a result so that was a nice surprise. My friend and I also received a goody bag with snacks and water that actually came in handy lol The room is small but served its purpose. I was surprised and happy that there was a fridge and microwave in the room. Albeit in the bathroom area which is kind of annoying but I did make use of both. I also made use of the computer and printer in the lobby for guests. The parking is kind of tight but I always found a space when I returned to the hotel. Everything we had set out to do was about 12 min or less driving time from the hotel so that was nice. The Walk of Fame is like 2 blocks so that was nice as well. Overall, I enjoyed my stay. It was no fuss and I enjoyed my time in Cali

"Terrible"

1
18/02/2016

When I reserved my room I was not informed of the $18 fee for parking, or that my rate did not include taxes. Save your money and book one of the nice hotels in the area. This is by far the worst and when I complained about the $50 per day extra charges, I was very rudely scoffed at. Do yourself a favor and stay somewhere decent!

"Surprisingly good experience"

4
17/02/2016

I Needed multiple rooms with various lengths of stays, in a hotel close to Kaiser LA to be present while a family member underwent major surgery. Read TripAdvisor, Yelp, etc to get ideas because we are from out of town. None made us feel secure in picking any of the fair priced hotels in the area for various reasons. ie Noise, safety, location etc. We still felt like we were going in blind and were so thankful and happy to find that the hotel was very clean, quite and had nobody "hanging around". So much more than what I expected to get while trying to stay in Hollywood on a budget.. No frills but everything you needed all the basics very well taken care of.

"Good location for a reasonable rate"

3
12/02/2016

Good location 5-10 minute walk to hollywood blvd, and relatively easy drive to all other sites in the area. Property itself is a little tired and average compared to others in the area but it is cheaper than most other hotels so it's reflected in the price. I think they're updating the rooms now so may be better in a year.

"Good basic style motel"

3
10/02/2016

Location just off central Blvd up the hill pasted the church used in Sister Act. Closer enough to Hollywood but as a single girl travelling alone it was intimidating walking at night and I wouldn't recommend it for lone females. The rooms were clean, large and equipped with everything you need but a bit noisy.

"Nice place"

5
07/02/2016

Great room for the price. Plus you can't beat free parking in LA! The infused water in the lobby was a nice touch. The only negative was the far away smoking area with no cover from the rain............................ Close to the Hollywood Walk of fame.

"Close to Attractions but Review Your Bill"

3
07/02/2016

This motel is within waking distance (10 minutes) of Hollywood Blvd on a rather busy street (Highland). The motel was likely built in 1950's but has been remodeled and was well kept and clean. The parking ($18 + $1.80 parking tax/day) is in tight spaces mostly under the building on the ground floor. Rooms are OK, but we could hear our neighbor's shower. No HD TV, and very few channels. Breakfast is not included, but a small café on the bottom floor call Spice, which is not very good. We booked two nights and I guess it was OK, considering the daily room price (+$18.92 city tax/day). However when we checked out I looked at the bill and they tried to change us for 3 nights and 3 days parking. I brought this error to the attention of the young woman at the counter and after a while she agreed that the extra day charge was an error. She gave me a revised bill that still did not show the total amount so I was her to write the correct amount on the bill, which she did. The refund for the error took 3 days to show up on my credit card, and then was still in error, charging us an extra day parking fee. So I called the motel to bring this to their attention, was told that they would refund the amount for the 3rd day parking, but 5 days after checking out that refund has not yet showed up on my credit card. Aside note: when I was checking in there was an elderly woman asking f she could stay in her room until 1:00PM, as her plane to Auckland was leaving in the afternoon, instead of checking out by 11:00AM. The clerk told her No, unless she paid an extra $69. The motel was basically empty at the time - not the best show of American Hospitality I would say. But then all the workers are Hispanic and so may not know any better or not have any option.

"Convenient to hollywood Blvd "

3
06/02/2016

Hotel staff was great When we checked in there was a problem with the free parking promo no one knew about it I had a printout of the reservation Second day we had ants they gave us a new room and 1 each breakfast Neighbor was loud Next day key didn't work they thought we had checked out Overall the location was great Staff was great Food was very good Hotel was old with minimal upgrades price was ok for the area but high for the room quality Room was clean

"Best Western Hollywood Plaza Hotel"

3
05/02/2016

Decent value but small rooms in this older hotel building. In very convenient location but need to work on it's relationship to it's connected, very tiny restaurant. Service was inconsistent,especially at night and guests cannot charge their meals to their room..that is rather strange it seems. Overall i would still consider staying at this hotel again but wish they would improve on the restaurant's layout & & service.

"Great Deal & Super Convenient"

4
04/02/2016

It was clean, within walking distance to Hollywood Blvd, is not far from Universal studios, CBS studios, Warner Bros studios (short drives) and offered a great rate comparatively to all the other hotels in and around that area. Loved the shower in the room. Drawbacks would be traffic noise is fairly loud, in-hotel restaurant is ok (staff super nice though), and Hollywood area is a little scary whether you're in a super nice hotel or not. Overall, I recommend it if you're seeking value and just looking for a place to sleep.

"LA at its worse"

3
04/02/2016

The main issue was driving to and from the hotel. We expected that traffic would be busy but not impossible without excessive turns and longer traveling. At the hotel, we were treated with respect and care,

"Close to Hollywood Boulevard"

3
02/02/2016

Stayed here from Jan 26th - 30th. When we arrived we were not greeted in a friendly manner. The lady came across as very rude and immediately put me in a bad mood. We were told our room was not ready for another 30 minutes which we were fine with. We asked her if we could leave our bags while we wondered off. She said yes and someone will be down shortly to pick them up so we waited in reception. 10 minutes later we asked Glenda if someone was coming and she realised the lady before hadn't notified anyone about them or given us tags etc. So she did so and we were on our way. We had a queen booked though the room was so small and walking passed others I think we we're ripped off!! It had a fridge, microwave, was serviced daily but was very cramped. It is about a 5-10 minute walk depending on what the lights are at. We felt pretty safe here, it's on a busy street but this made it feel safe when walking back at night time. By the end of our stay the other staff were friendly. Glenda and George?? (He was lovely!!) and another lady with dark hair were great, even leant me her charger but the First Lady we met (had glasses, lighter hair and a short name with letter U in it) has a rude manner and terrible nature about her. A real attitude adjustment needs to be made as she really annoyed me. You are meant to welcome your guest in a friendly manner, not annoy them and wait for them to look at you the wrong way just one more time until you ask for a manager!! Smile!! It's not hard!

"Too expensive and noisy."

3
01/02/2016

Though the place was clean it was very old and looked run down. Heard every person leaving and arriving in their rooms. Talking seemed to be amplified. Next to a very busy street which added to the noise. Staff was very friendly and helpful. Though we had to pay for the breakfast it was not bad. Location was good but not for the price. Even had to pay for parking $20.00 a day.

"Great location"

4
31/01/2016

The best aspect of this hotel was the location, walking distance to Hollywood Boulevard and easy for taxis to locate. The bathroom was spotless and bed was comfy. A little noise from the road which concerned me to start with but didn't bother us in the night. The restaurant attached offered a great selection and was always delicious, though it would have been nice to have breakfast included in the price. We had a car on the last night and thankfully there were plenty of spaces. All staff were pleasant and helpful.

"Good"

4
31/01/2016

This hotel have a perfect location, the pool and overal service is good. We could recomend it to other travellers. Perfect for cars. Kind personal. For that money it is a good hotel. We could recomend it fot others.

"Avoid if you can"

1
29/01/2016

Probably the worst hotel I've ever stayed in. The rooms are old and at no time did I feel safe. It's not a hotel, so it feels like people have access to the complex. It's little more than a motel. Sure the location is good, but there are other better hotels nearby. It's only a 5 minute walk to Hollywood. Likes others on this forum I had issues with my credit card after staying her, so be cautious. The room was a decent size, but the bathroom is tiny. The room is clean, but dated. Good wifi.

"Just fine"

3
27/01/2016

An OK motel in a decent location, just a 10 minute walk to Hollywood boulevard less than 10 minutes drive to Universal. $18 self parking is available, although it looks like spaces might be limited. Also looks like they are in the process of updating rooms a bit, mine had relatively new carpeting. My room had a king bed with a small amount of space on 3 sides, a small table, two chairs, fridge, and flat screen TV with standard xable, not high def, Free WiFi was fine for Web browsing ando email, and I was on 3rd floor farthest from center of hotel in Room 308.

"stay"

5
25/01/2016

our second stay here, location ito Hollywood Blvd is awesome, only a few minutes walk, hotelis comfortable and quiet, considering its on a busy road and staff all excellent we didnt consider any other hotel,

"Great hotel close to Hollywood Blv. "

4
22/01/2016

We enjoyed our stay here, staff were very nice and accommodating. They even lend us their adaptors as we didn't have one to charge our mobile phones. Our room was clean and tidy although a little small and crowded. Location was excellent close to Hollywood and everything. Shopping (ROSS) was across the road and lots of eateries..It was also close to staple Center if you want to watch NBA (we caught a taxi there and it cost about $20) pretty cheap! great stay and will be back.

"Near Hollywood Blvd."

4
20/01/2016

Was told 10 minute walk to Hollywood Blvd. it is, if no walking issues. Short cab ride, if you do. Restaurant/Bar is great. Reasonably priced, service great, as was our food. For its price, it's what we expected. I'd recommend it if you want to visit the Blvd. area.

"Great place to Stay"

5
20/01/2016

We moved to the Best Western from another hotel and were really satisfied with the place. Clean, very friendly staff and central to Hollywood Boulevard. Restaurant is small but food is good. Free WiFi is a fantastic bonus and works very well.

"Close to Hollywood great service "

5
19/01/2016

We stayed here as a part of our Las Vegas and Los Angeles road trip prior to our wedding. We arrived about 5pm and were greeted by a lovely receptionist, when we explained that we were getting married she upgraded us to a lovely room with a jacuzzi actually in the room, yes in the room! The hotel is about a 7 minute walk away from the famous Chinese Theatre so it's centrally located. Nice clean rooms, more of a motel than hotel but still very good and good value for money. Go on...... Book it!

"GOOD ENOUGH"

3
18/01/2016

We spent 4 nights at the BW Plaza Inn and were generally happy. The location is great, very noisy (being on a main road), the housekeeping service was great, priced right, but I didn't expect to have to pay for parking. It's not like you can park on the street as an option. Our room did have a musty, annoying odor, and the rugs were very dirty, stained and sticky in spots.

"Not Happy"

2
13/01/2016

When we booked the room we were never informed that the roof was being repaired. Workers walking back and forth all day. Toilet backed up not once but twice and had to be removed. Rooms are old and need to be updated. The carpet appeared to be stained so we had to keep our shoes on. Bathroom lighting needs to be replaced.

"We were expecting more"

3
11/01/2016

Overall, the quality of this hotel is not as good as other Best Western we have stayed in. This looked more like a motel: the structure of the building, the size and aspect of the rooms..... The worst part was that our bathroom did not have hot water. We were there in December, and showering in cold water was very unpleasant. We told the people at the front desk about it, and they asked us to run the water for 10 minutes, promising that it would get warmer. Even though there was a big sign in our room advising us to be mindful of the water because of the drought, we did run the water for more than 20 minutes and it was still very cold. We told the front desk personnel again and they said they would send somebody to take a look. When we came back that night, they said that the maintenance guy had said that the water was fine. We tried again, and again the next day, and the water was REALLY COLD. We had just come back from Baja California, México, where we stayed at different hotels, and we never had problems with the water. I found it ironic having to take cold showers in a hotel in Hollywood. It was especially frustrating having to listen to the front desk people insist that the water was fine when it was actually freezing…..

"Great Location for Hollywood"

4
10/01/2016

Great location if you're staying in the Hollywood area, but do not want to be right in the mix of things. Five minutes from Universal Studios, walking distance to the Hollywood Bowl. Short drive or walk to Hollywood Boulevard.

"Great Hotel - Perfect Location"

4
10/01/2016

Booked this hotel on recommendation from travel agent. Read reviews on Trip Advisor & was not so sure. It turned out to be a great hotel. Room size good & clean, staff very helpful and friendly from reception to room cleaners. Nothing was to much. Fantastic location. 10 minute walk to Hollywood Blvd & you were right in the centre of everything. We returned again in Jan 2016 and again a fantastic experience. Also a great restaurant. Would stay again

"DO NOT STAY HERE"

1
07/01/2016

Terrible. Carpet filthy, bed sucked, no water pressure, hardly any hot water, took 3 irons to get one that worked & then its attached w a rope so you don't steal it so you can't even iron properly, no bathroom space. I could go on & on. Not worth the $. Spend an extra few bucks and stay at Loews or the W

"3 nights in Hollywood "

4
04/01/2016

The Best Western Hollywood Plaza Inn is in a fantastic location in walking distance to Hollywood Boulevard. To experience Hollywood, the streets surrounding the Inn is great. The rooms were appropriate for the quality expected for an Inn. The employees working behind the front desk were very helpful. I would stay here again for only two nights and may move to Santa Monica as cabs are quite expensive. Unless you hire a car to cut costs.

"EXCELLENT Hotel in Hollywood. Highly Recommended!"

5
02/01/2016

I really like the Hollywood Plaza Inn. In fact, it'll be nice to meet the owners because it's such a great hotel. Location: I stayed here 4 separate times in December while visiting Hollywood. The location is phenomenal. I like that it's conveniently located just 10 minutes walk from Hollywood Blvd but on the hill so away from the noise. It's near a park and Hollywood bowl. Overall no complains about the location of the hotel. It's in a safer part of LA/Hollywood and it's nicely on top of the hill visible to a cross on the hill at night. Rooms: The rooms are good. They are clean and like any other Best Western hotel rooms. It has a good bed and always get a nice rest there. They have done a good work with house keeping. Service: Service is good. Different front desk staff are varying in service levels as you'd expect although it's good overall. I see also the manager has done a good job in their staff management - I happen to be around when the manager was correcting their personnel and he did a good job (identifying the problem and correcting future occurrence. avoiding blame shifting) I would highly recommend the Hollywood Plaza Inn if you need a place to stay in Hollywood. I hope to be able visit soon again. It'll be great to meet the owners who manage such an excellent hotel. Good hotel for it's location. Note, I'm not the only one who would speak highly about Best Western Hollywood Plaza Inn. Taking an Uber ride in Hollywood with a driver who had spent a month in LA with hotels because his apartment was under renovation also recommended the Hollywood Inn by Highland (which I'd presume is Best Western).

"just a one night stay but very good experience"

4
31/12/2015

great check in, usual worn room, good wifi. Would stay again because it is a great location for showing out of town friends around Hollywood. Convenient to Universal studios and only 40 min to LAX. room temp was nice and warm after a very cold December night at Universal Studios. we got free parking for being a member of best western group, that was a nice touch!

"Premium location and service"

5
26/12/2015

My family and I have stayed at this hotel many times for well over 10 years and have always been more than satisfied with service received, cleanliness of the room and fantastic location for touring in the Hollywood area. Covered and also off street parking is available with a security person present. Cyprian, the Hotel Manager is on-site and takes a personal interest in the comfort of his guests. The front desk personnel are always ready to assist with any individual request such as tea bags at 2 a.m. check-in. My only consideration for satisfactory hotel accommodation in Hollywood is this Best Western.. I have already booked my next stay there and looking forward to it.

"My Favorite Place to Stay in Hollywood."

5
21/12/2015

This is my favorite place to stay in Hollywood, the location is perfectly tucked away on Highland, and a quick little walk to Hollywood and Highland. I love walking thru the lobby in the morning and having the fresh citrus water, so refreshing. Highly recommend.

"Excellent stay "

4
09/12/2015

Great two night stay in Hollywood. This hotel was an excellent location! Rooms were great and staff were extremely friendly and helpful. Hotel offered parking and laundry facilities. The restaurant was great and offered a variety of food.

BWHollywoodTeam, Manager at BEST WESTERN Hollywood Plaza Inn, responded to this review
Dear quuensontour, Thank you for your comment and thank you for staying with us. We hope that you stay with us again next time you visit Hollywood. Best regards,

"Spice Restaurant"

4
08/12/2015

We come from the East Coast but do not stay at this Hotel as we have a small apartment at a block away. We frequent Spice Restaurant, the eatery part of this Hotel. It is small but clean and attractive; staffed by most courteous and very serious people. Their menu items range from snacks to fairly elegant dishes; presented nicely. Liquid substance-wise, they offer Beer and Wine only. Sitting at the bar and leisurely munching away foods and drinks have been always pleasant. We always enjoyed gabbing with the staff behind the counter when they were not busy. We particularly like their coffee in mornings. We would even venture to say that their is one of finest in the USA.

BWHollywoodTeam, Manager at BEST WESTERN Hollywood Plaza Inn, responded to this review
Dear Karen M. Thank you for your comment and I will pass this along with the restaurant. I hope that someday you will decide to stay with us as well. Best regards,

"Okay"

3
04/12/2015

It looked great from the outside. Unfortunately they have no Queen beds, I felt like a kid in the double bed. I am a platinum member but they had or offered no upgrades. The breakfast was not good at all. We ordered french toast and it was one piece of bread cut in half bread pudding with strawberries on top for 10 dollars. Not at all the hOllywood experience I was expecting.

BWHollywoodTeam, Manager at BEST WESTERN Hollywood Plaza Inn, responded to this review
Dear Ms. Yolanda S. On behalf of the staff I would like to apologize for not meeting your expectations, unfortunately at the time of your reservation we are fully booked and have to honor what every guest had reserved so we do not have room for upgrade. However we will use this comment to further improve our services so that this will not happen to any other guest and provide you an excellent service next time you come back to Hollywood. Please contact me directly next time you will make your reservation. Best regards,

"Loved our stay"

5
01/12/2015

All the hotel employees were professional and friendly and very helpful. The room was clean and the bed was very comfortable. We were in Hollywood to see the Hollywood Christmas Parade and the hotel was within walking distance to the parade. The onsite restaurant had delicious food and very good employees.

BWHollywoodTeam, Manager at BEST WESTERN Hollywood Plaza Inn, responded to this review
Dear dfriel, Thank you very much for choosing Best Western Hollywood Plaza, I am glad that we made a difference to make your stay memorable. We hope to see you again next time you visit Hollywood and on behalf of the staff, I would like to greet you and your family A Happy Holidays and a prosperous New Years. Best regards,

"LA Stopover"

4
30/11/2015

We arrived in LAX around 6am Friday morning after a 13hr flight from Brisbane, Australia. Upon our arrival at the Hollywood Plaza Inn Glenda on the front desk was exceptional - you're really not your best after a 13hr international flight in economy and we were made to feel at home - thanks Glenda. Over the next couple of days a young man by the name of Marlon (?) was extremely helpful on organising taxis and transport for us in LA to see various sights. The team in the Spice restaurant there are great, and the food is good value and quality. Yes there is some traffic noise but you are only several minutes walk to Hollywood Blvd and the Hollywood bowl. Highly recommended for those on the stopover to elsewhere in the USA. Well done to the team at the Best Western Hollywood Plaza Inn.

BWHollywoodTeam, Owner at BEST WESTERN Hollywood Plaza Inn, responded to this review
Dear SunnyCoastDine, On behalf of Glenda and Marlon I would like to thank you for a wonderful comment you made about them. I will definitely share this with both and make sure they get recognized for doing a good job helping you and making you feel at home. I am glad that you enjoyed your stay, we hope to see you again next time you visit Hollywood. Best regards,

"Awesome Experience!"

5
30/11/2015

I'd definitely recommend this hotel to anyone going to LA. At first, we chose a smoking room because it was the only one available for my wife and I to stay but then, a day later we asked for a non-smoking room and they promptly helped us with everything. Not only that but we felt they went above and beyond to make our stay a pleasant experience. The hotel is pretty close to Hollywood Blvd and some of the touristic attractions such as Walk of Fame, the Chinese Theater, Wax Museum and much more. There are also lots of great places at a short drive (20-25) mins away and it's totally worth it. We'd definitely come back there if we visit LA once again.

"Best Western Hollywood Review "

4
28/11/2015

Located in hollywood highland short walk to all attractions and cente of hollywood. It can be a little noisy as off a main road however we felt safe and the housekeeping and front desk were lovely. Considering prices in hollywood can get very expensive for accomodation this was really reasonable and clean for a short stay.

"Excellent visit"

5
23/11/2015

This hotel was very clean, and relaxing even though it is located in a busy area of Hollywood! Within walking distance to the Hollywood Bowl and many other attractions. The employees were extremely helpful and very courteous. Made great references to eat out at.

BWHollywoodTeam, Manager at BEST WESTERN Hollywood Plaza Inn, responded to this review
Dear Ms.Diana T. On behalf of our staff I would like to thank you for your comment and choosing Best Western Hollywood Plaza, we hope to see you again soon. Yours truly.

"Best Western Hollywood Plaza Inn"

3
22/11/2015

The only positive is that the front desk employees were very friendly. The hotel is very noisy, and the beds are very uncomfortable. The mattresses are cheap and very hard. Our room had water stains on the ceiling and curtains and the air conditioner had a strong skunk smell. Maintenance said that it was condensed water in the air conditioner. They fixed the problem but could not get rid of the smell and they could/would not move us to another room. The service in the restaurant was very bad, but the food was good.

BWHollywoodTeam, Manager at BEST WESTERN Hollywood Plaza Inn, responded to this review
Dear Ms. Darla M. On behalf of all the staff we apologize for not meeting your expectations, we will use this feedback to make improvements and hopefully you'd give us another chance. Thank you for mentioning the friendliness of our staff, we do value your business and Guest Service is something we really take seriously and take pride. Thank you for stayng with us and hope to see you again. Best regards,

"HORRIBLE SERVICE"

1
20/11/2015

They acted in an unethical manner. When i checked in i paid for my three nights which was debited from my account. When checking in, I specifically told them not to debit my card for further charges as i wanted to use a different card for the extra charges. The day i was meant to check out, i opted for late check out. They called me to notify me that the charge for the room will be $89+ tax, which was fine but then they went ahead and debited my card with no prior notice, even after i had made it clear to them not to debit that card for future transactions. When i went down they were nothing but rude to me. The staff were laughing at me and brushed off the fact that there was an error on their part. The manager Cyprian encouraged his staffs appalling behaviour. Whatever said and done, they are a hotel and should have better customer service. Instead the staff ignored their mistake and he said and i quote 'if you don't like it you should take your bags and leave, you have 15 mins to check out'. He encouraged his staff to laugh in their customers face and be absurdly rude and also did not make the situation any easier. The facilities were also very badly managed.

"Hollywood and Highland"

5
20/11/2015

Marlan and Glenda at the front desk are just awesome. There was another young lady working and I apologize i did not get her name. All of these people were courteous and helpful. Gave me directions on how to get to where I wanted to go and gave me a couple of coupons as well. Upgraded room with out me having to drop the " I am a Diamond Member " line!! Place was just awesome quite 4 blocks from Walk of Fame. Hardrock and the Cabo Wabo Cantina.

BWHollywoodTeam, Manager at BEST WESTERN Hollywood Plaza Inn, responded to this review
Dear Darrin K. I will share this with the staff specially Marlon and Glenda, it was very nice of you to take the time writing this comment. We hope to see you again soon. Best regards,

"Way too noisy, can't recommend"

2
20/11/2015

Stayed here in October on (what was due to be) the three nights of our Califormia road trip holiday. Whilst the hotel is in a great location for tourists i.e. walkable to Hollywood Blvd, Chinese theatre, Big bus tour stops etc., the main reason you stay in a hotel is to get a good night's sleep. Unfortunately this just didn't happen even though we both used earplugs. Our 1st room, was right next to Highland Avenue and the noise was incredible – like being in a motor racing circuit with car, truck and lots of motorbike noise. No sleep. Asked to move for the next night – got a room at the back of the hotel, so presumed no noise issues. Wrong. The motel style of the hotel means the noise from Highland Avenue is funneled down the corridors. Also there was a person in the room above who constantly moved noisily around the room until 5am, broke off until 7am then returned noisily. Whilst the reception staff, bed quality and room service were all absolutely fine and very accommodating, I simply can't recommend this hotel because of the location. We checked out after the 2nd night and found a hotel in Santa Monica which was quieter.

BWHollywoodTeam, Manager at BEST WESTERN Hollywood Plaza Inn, responded to this review
Dear Fussyminx, We apologize for not meeting your expectations, we hope we could have done something to make your stay comfortable but traffic noise is just out of our control. Thank you for sharing your experience with us. Sincerely,

"Mcinnes"

3
13/11/2015

Very clean and tidy hotel ... We found it was more of a motel lay out ... restaurant food was excellent. .. staff at bar and reception very friendly and helpful... down side we found we very noisy our second night we were woken by other guests fighting and banging on doors ..seemed to echo round as you could hear people coming and going ...especially when it was people leaving in cars or bikes we were woken early most mornings with this ... very handy for walk of fame etc as minutes away

BWHollywoodTeam, Manager at BEST WESTERN Hollywood Plaza Inn, responded to this review
Dear Ms Tracey M. On behalf of the staff I would like to thank you for staying with us and for sharing your experience, we will use this to make improvements to make sure that this does not happen again. We hope that we will see you again soon. Sincerely,

"Great customer service."

4
12/11/2015

This was my second stay this year at this hotel. The rooms are small, but they make it up with their great customer service. Irene at the Front Desk is probably one of the best hotel employees I have ever encountered.

BWHollywoodTeam, Manager at BEST WESTERN Hollywood Plaza Inn, responded to this review
Dear Ms. 48teresag, Thank you very much for being a loyal customer, I will share this with Irene and I am sure she will be pleased to hear that she made a difference in your stay. Best regards,

"Ideal location, fair hotel"

4
12/11/2015

This hotel was ideal for us as we went to a concert at Hollywood Bowl, which is just a 5-7 minute walk up the hill. Around 10 minutes in the opposite direction you have Hollywood, which is a massive letdown, but something that you have to see if you're a tourist; we were! The hotel is open and noisy, but the rooms are reasonable and there is a pool to chill by. Ideal for a one-two night stay, but not a holiday.

"Hotel not too bad - BUT.. ONLY PAY CASH"

1
10/11/2015

Had to stay here for work during the last week in October. Hotel was close to the conference I was attending and only a short walk from the metro etc. Price was not bad for LA. You get a good view of the Hollywood sign on your walk up to the hotel. For tourists its close to the Chinese Theatre and Dolby Theatre etc. Hotel was not bad, more Motel than Hotel, but the room was clean and reasonable. Room had coffee maker, microwave and fridge. TV worked and Wi-Fi was great. I didn't have time to try the pool. BUT... Since staying at this hotel two of my payment cards have had attempted fraudulent transactions on them - At the same place in Miami. The only place that had access to both cards was this hotel at check-in. My first card was declined (corporate limit was too low for the travel I have done recently), so had to use another card - both sets of card details have been used for attempted fraud. (actually in between these two cards they tried my other credit card - but its magnetic stripe wouldn't scan - cancelling that as well!)

"Reasonable and great location"

4
08/11/2015

The Best Western Hollywood Plaza is reasonably priced and a short walk to the main attractions on Hollywood Boulevard. The onsite restaurant Spice had a delicious breakfast and diverse menu. The location was the selling point. I didn't need to rent a car and when I needed to go anywhere I just used Uber and it was fantastic. The hotel shuttle was way too expensive - a taxi or Uber is half the price. The rooms were standard. The staff was friendly and helpful and the price and location can't be beat.

"Close, but no cigar"

3
08/11/2015

Great location within walking distance to Hollywood Boulevard and the Metro Station. The hotel itself is pedestrian and, although the rooms are ample, the beds are small and unless you are very petite, your feet will hang off the edge of the bed. Also, the drapes don't close all the way, even if you use tape or glue (just kidding...), and the light comes blasting through early in the morning. Do not sleep with your significant other on these beds; neither of you will get a wink of shuteye. The employees, especially Irene and Pedro, were very accommodating and helpful, but since they cannot make the beds any larger or the room any darker, they don't seal the deal. Now, for those of us who don't like to spend 200 bucks a night for a room, at least the $119 was decent (bestwestern.com with a AAA discount). So, there's tradeoffs. If I had to stay there for more than one night, I probably would have opted for either the Holiday Inn or the Hilton Garden Inn just a few hundred yards away.

"Great hotel in a fantastic spot-very handy to walk to lots of famous sights"

4
05/11/2015

This hotel was in a great location, only less than a 10 minute walk to the famous spots, such as the Chinese Theatre, Dolby Theatre, Hollywood Walk of Fame, and the bus stop of the Hop On/Hop Off bus tour and close to heaps of cafes/restaurants.

"Clean and tidy"

4
04/11/2015

While the room decor is of an older style, the room was clean and tidy and I was so pleased to see this after 15 hours of travelling and arriving into hotter temperatures than where I came from (Ireland). The staff were friendly and helpful and its in a good location for getting around.

"Room was great for its location"

4
01/11/2015

The location of the hotel is what appealed to me when looked for hotels. It was only a 5 minute walk to the Hollywood Bowl where I attended a concert, and only a 10-15 minute walk to the Hollywood walk of fame. The hotel was great except for the extremely slow internet speed, and as well as part of the AC unit not working. Staff said they could not fix the problem on the spot, but gave me a discount for the inconvenience. Overall, they stay was quiet, comfortable, and had a pool to which I did not have the time to enjoy.

"Hollywood"

5
01/11/2015

I did not like the location of this hotel, very hard to find, but after finding, the room was clean, they have a small restaurant and we ate dinner and breakfast, the food was very good. we had a problem with the air conditioner, a serviceman came right up and fixed it quick. We had no other problems the rest od the stay.

"Never again!"

2
31/10/2015

Stayed here for 3 nights and was given a room above the bar. The noise was so loud the room vibrated! Rang reception and they told me it would finish soon, 2 hours later ( 2am) it did. We asked to change rooms for our final night which reception did. It was better but think the maids only Hoover Middle of room as in the corners it was thick dust. I personally will never stay there again, shame as it's only a short walk away from the walk of fame.

"Gem in the heart of Hollywood"

5
26/10/2015

Stayed for the Jimmy Buffet concert at the Hollywood Bowl. This place is the closest to the venue, clean and has a pool and has a very friendly staff. It also has a bar/grill called the Spice Bar that has great food and the most friendly staff. It was perfect for before and after the concert and was just as great the next night when business was slow. We're planning on going back to see more of Hollywood and will definitely go back here.

"Perfect location, ordinary rooms, expensive parking"

4
26/10/2015

Perfect location - just 5 minutes walk from Hollywood Blvd. / Walk of Fame. / Dolby Theatre etc. Only 10 minutes drive from Beverly Hills / Bel Air, and only 25 minutes from Santa Monica Beach. Wifi is fast and reliable, the pool is not very big, but fine (and not crowded), parking is easy, yet expensive (18 USD/day) Ordinary rooms - nothing special, but clean and everything works. Aircondition was noisy

"small & friendly"

4
25/10/2015

A nice small and friendly hotel. The rooms were more than adequate with air con, microwave, fridge and coffee machine. Centrally located for hollywood walk of fame and hollywood bowl. Rooms were clean. Outdoor swimming pool and bubble spa with a few sun loungers. Didnt use the restaurant facilities. Staff were helpful with ordering taxis and directions etc

BWHollywoodTeam, Front Desk Staff at BEST WESTERN Hollywood Plaza Inn, responded to this review
Dear Hilary D. On behalf of the entire team, we would like to thank you for your kind words and appreciation. We are pleased to hear that you enjoyed your stay here with us and we hope to see you again soon when you come visit Hollywood.

"ok stay"

3
23/10/2015

it is close to the hollywood walk of fame,as in 10minute walk,small reception area,rooms are one,Basically if want to stay someplace reasonable close to the hollywood attractions and the hop on and off bus its a good place

BWHollywoodTeam, Front Desk Staff at BEST WESTERN Hollywood Plaza Inn, responded to this review
Dear EoghanA, We are pleased to hear that our location has served you well, I hope that we will see you again next time you come to Hollywood. Again, thanks for choosing Best Western as your choice of stay. Best regards,

"If you cannot sleep though horrible noise, don't stay here!"

3
22/10/2015

Well, for starters, this is a motel. The pictures on the website from which I booked were not of shots that would indicate that this was a motel. Had I known, I would not have booked it. My fault for not researching further. Having never been to LA before I had no idea that Highland Avenue was a 6 lane, major thoroughfare, with non-stop traffic day and night. It was extremely noisy all the time and sleep was extremely difficult. Cars honked continually and sirens were frequent. Not the motel's fault, but people would hang out outside along the rails right outside the room doors and be laughing and making a tonne of noise at all hours of the night. Being a motel, anyone outside their own room was extremely easy to hear and when they'd be partying at the rails outside the rooms it was incredibly loud and disruptive. The rooms were average for a BW - it is a motel after all - and they were clean. Beds and pillows were comfortable. Lighting in the bathrooms was terrible. Vending machines would not accept coins for some reason. Odd. Free wifi, which is always good. The male front desk staff were quite friendly over the phone and in person but the female front desk staff were not always quite so hospitable. The location is certainly close enough to Hollywood Blvd, being roughly a 10 minute walk. If you can sleep though extreme noise and are looking for budget friendly, no-frills accommodation that is close to Hollywood Blvd, then this place would likely suit. If you are a very light sleeper like me, I suggest you stay elsewhere. The only reason I got any sleep the 4 nights I was there was because I brought prescription sleeping pills with me.

BWHollywoodTeam, Manager at BEST WESTERN Hollywood Plaza Inn, responded to this review
Dear sun4one, We regret to hear that your experience was not you've expected. Our building is an older property but as you mentioned we do keep it well maintained and clean. Friendliness of Staff is something we take pride on so thank you for mentioning that on your review as well. As you said Hollywood is a very busy place, a lot of stuff going on and traffic is something we have no control over. However, if you decide to come to Hollywood sometime in the future, please feel free to contact us directly so we can find a room away from the street for you. Like you and me, we are light sleeper and can easily be woken up by a slight noise so if you give us a chance to provide you service again, I am sure we can make it a memorable stay for you.

"Room was good, Restaurant was awlful"

4
22/10/2015

The room was clean and quiet and the bed comfortable. The front desk was extremely helpful and a pleasure. The waitstaff in the restaurant is another story. She took my order, served my food and and NEVER returned to refill my drink or check to see if I needed anything else. I could not get her attention and finally a wonderful couple sitting near me offered to put my food on their bill so i could leave to get to an appointment. I have no idea how they did that nor do I care. Honestly I hope she got stiffed. If I knew her name I would mention it here, but I didn't catch it.

BWHollywoodTeam, Manager at BEST WESTERN Hollywood Plaza Inn, responded to this review
Dear JanandClan, On behalf of the staff i would like to apologize for your experience in the restaurant, I will bring this to the restaurant operators attention so they can use it to train their staff. Even though the restaurant is being operated by a separate management, we still expect them to meet a high service quality standards. Thank you for sharing your thoughts and I hope that this experience will not stop you from staying in our brand.

"Fantastic location in the heart of Hollywood"

5
20/10/2015

Some of the reviews I had read re-this hotel had me a little worried but there was no need. For us and our 3 night stay it was perfect. Only one tiny criticism is that there was no safe in the room though I believe safe deposit boxes are available at reception. The rooms were spacious and clean and the location is perfect being at the heart of Hollywood. There are vending machines on all levels that are cheap and the pool looks lovely though did not have time to use it. The Walk of Fame, shops and restaurants are just a small walk away. Highly recommend.

BWHollywoodTeam, Front Desk Staff at BEST WESTERN Hollywood Plaza Inn, responded to this review
Dear Victoria R. Thank you very much for staying with us and for taking the time writing this comment. Please visit us again next time you are here in Hollywood.

"Poor quality rooms"

2
13/10/2015

Stayed with two family friends but the experience was terrible. Price is not cheap and I expected more for the money. Rooms were smelly and few bugs flying around. Not a good experience. Very noisy rooms.

BWHollywoodTeam, Manager at BEST WESTERN Hollywood Plaza Inn, responded to this review
Dera Xiaohong L. On behalf of the staff i would like to apologize if we did not meet you expectations, we will use your comments to make improvements and we hope that we can provide you with an excellent service if you decide to come to Hollywood in the future. Please feel free to contact us directly for your future reservation.

"Great location in Hollywood!"

4
12/10/2015

Walking distance to all the attractions in Hollywood and easy walking distance to Hollywood Bowl which is the reason I chose this hotel. There is a Hilton Garden Inn and Holiday Inn beside the BW; except the BW is more affordable. Our room had a double bed and good for only a couple or friends...not much room if you have a family. The bathroom is small and the sink is located outside, which is where the microwave, fridge and coffee maker are...so there is very little room when sharing with another women. The wifi is slow but it is free. The room is also on the dark side so you have to turn on all the lights, especially since everyone can see into the room when they walk by. The beds are very comfortable, lots of pillows and the bedding, towels look new. The are some homeless people around the area but they don't bother you and we never felt unsafe. We used super shuttle when going to hotel and it was fine and then booked the airport shuttle with the hotel...it was an independent shuttle service which also picked up at other hotels. It was ok, but you have to leave enough time to get to the airport since he made 4 stops. Front desk is not helpful when it comes to directions for using the metro. We did go to the small supermarket close to the hotel and he told us where to get the bus to go to the Warner Bros. studios since we were going to see the taping of Mike and Molly. The bus doesn't run frequently so a good idea to use the metro app to figure out the times of the buses. The only negative of this hotel is my credit card did get comprimized as someone else mentioned in a previous review and my bank cancelled it. Not sure what is going on with the staff at that hotel since it was the only place I actually used my credit card...so paying cash is a good idea.

"Not luxury, but does all it needs to do"

4
09/10/2015

Having had a family member stay at this hotel previously, I was a bit wary after some comments about its location, decor, etc. But I needn't have worried. The hotel is actually in a really good location, just 10 minutes walk from the main Hollywood area, so lots of eating places, bars (chain restaurants, etc). The front desk staff were really nice and friendly when checking us in and out (although don't bother asking them about local transport - just rely on Google for that! The Metro is 10mins away and there's a local bus to Universal Studios right across the street) and although the room was a lot smaller than other hotels on my trip, it was clean and comfortable with good air conditioning and a good shower. Unknown to my partner and I, we had picked the night of Kanye West's concert at the Hollywood Bowl (literally a 10 minute walk away from the hotel) to stay, so it was fully booked with people attending that and there were a few loud, over-excited guests but it wasn't really a problem. I think rooms close to the road might have experienced a bit more noise, as it's a main route onto the freeway, so I would try to ask for one in the back near the pool if you can. We didn't eat or drink in the restaurant, but I saw they had a happy hour promotion and they also offered breakfast too. Overall a good stay.

"Great location for the price"

4
08/10/2015

Clean, easily accessible hotel with a pretty decent pool (except it loses sun coverage in the late afternoon), and just a 5 min walk to the Dolby Theater, Walk of Fame, and Hollywood/ Highland metro station. Would definitely stay again.

"Great location and great service. Room was very nice."

5
04/10/2015

This hotel is within walking distance of the Chinese Theater and Stars walk of fame. We had a very pleasant room with everything we needed. It had refrig. and microwave, iron and ironing board and supplied coffee and coffeemaker. It also had a pool and hot tub which we made good use of. We constantly saw staff cleaning rooms and the pool area. Would definitely stay here again.

"Excellent for going to a concert at the Bowl"

4
03/10/2015

The room was nice and the location was ideal for a concert at the Hollywood Bowl. It had exactly what I needed for my short stay. The only negative was the shuttle service to get back to the airport. It wasn't as reliable as it should have been.

"Nice 2 day stay. Close to Hollywood Blvd. Nice Staff."

4
01/10/2015

We stayed two nights while visiting Hollywood and attending a concert at Dodger Stadium. Nice Staff and clean room. Nothing fancy but nice room. Location is very good, only 5 minutes to main intersection of Hollywood Blvd. We also drove up to the Griffith Park for sunrise which was awesome. Easy drive up there. Also easy access to Dodger Stadium via Sunset Blvd.

"Second Leg of California adventure"

3
30/09/2015

Having stayed at a Best Western Plus the previous week this came as a bit of a let down, the room is small, with fridge and microwave very much a motel style building, the swimming pool was clean and very welcoming as the weather temperatures were very hot bit of a trek to Hollywood Blvd, and quite a few regular down and outs close by.We had a problem with the plumbing on the last day and the response was immediate so very good on that, air con was very noisy and right by the bed, the room was cleaned everyday and toiletries restocked plus plenty of clean towels, I wouldn't stay here again due to the location bit overpriced for the facilities paying for the area

"Check events in the area before visiting"

2
29/09/2015

Location of this motel is on a busy street - there was a concert at the Hollywood bowl the evening we arrived and it was hard to cross over traffic and pull into the parking lot. The staff was nice and helpful. The room had a slight odor inside. The bathtub drain did not drain properly and filled as you showered. The bed was hard and kept me and my boyfriend tossing and turning. The A/C unit was very loud and also kept waking us up. Also keep in mind you're going to pay $18 for parking.