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Best Western Hotel Hiram Inn & Suites, Hiram

4.0/5  - basé sur 120 notations.
1340 Pace Road, 30141-2181, Hiram, United States - See map

From the adventure and joy of Six Flags® Over Georgia to productive business trips, there's something to do for everyone when staying at hotels in Hiram, GA. Just 20 miles from Atlanta, there's so much to do while staying at this Hiram hotel. Six Flags® Over Georgia, Georgia Aquarium and World of Coca-Cola are just 16 to 29 miles away, offer family fun and excitement, while Kennesaw Mountain National Park, a historic mountain from the Civil War, will have you viewing the area from the eyes of an entirely different era. Or travel back in time by the millions of years by visiting Fernbank Museum of Natural History, home to cast replicas of the world's largest dinosaurs. Within walking distance, family vacationers can delight in spending time at Sparkles Skating as well as Stars & Strikes Bowling Alley. Leisurely and serious athletes alike will enjoy walking, jogging, running or biking on Silver Comet Trail, which spans between Georgia and Alabama. The area also offers business travelers a productive trip, as Wellstar Cobb Hospital, Norfolk Southern and Jefferson Industries are all just a short commute from this Georgia hotel. With Hartsfield Jackson Airport only 30 miles away, traveling is a breeze. With two dozen restaurants within two miles or less of our Hiram hotel, you'll never have to travel far for a delicious meal. Come back to the premises and delight in unwinding in the sparkling outdoor pool. Enjoy having access to a fitness center, free parking, meeting facilities and much more. Feel right at home in the cozy, clean rooms, and enjoy the comfort of having cable or satellite television with in room movies, free Wi-Fi, a microwave, refrigerator, coffee maker and more in your room. Get the perfect fuel for the day with a complimentary full breakfast each morning at our Hiram, GA hotel. Great service and an unbeatable location are just a click away, make a reservation at the Best Western Hiram Inn & Suites today. Enjoy your stay.

Best Western

Hotel Hiram Inn & Suites

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Hotel advantages

  • Free parking
    Free parking

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 120 guest reviews
NOTE ISSUED
Excellent
68
Very Good
28
Average
13
Poor
7
Terrible
4
REFER TO NOTICE
Business Business
34
Couples Couples
19
Family Family
50
Friends getaway Friends getaway
4
Solo travel Solo travel
9
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great Hotel"

5
03/09/2018

Very clean rooms. good breakfast and very friendly staff. Great location for Great America and local activities. Lots of restaurants in the immediate area to have your choice of food. Beds in room were very comfortable.

"Best stay ever!!!"

5
28/05/2018

The customer service from the start was amazing!!! WeWgot to town early and both of our parties were able to check in early!!! All of the amenities were great and delicious food (I didn't think it were possible.) Very clean and cozy ??

"Clean, Comfortable & Friendly Staff"

5
27/05/2018

Stayed here overnight while attending a wedding in the area. Check in was fast and friendly, the room and common areas were very clean and comfortable with good amenities. The breakfast was very good, hot foods as well as fruits, cereals, etc. I would recommend this hotel to anyone.

"Good location, Quiet hotel"

3
30/04/2018

Was in town the week before and stayed at a nearby hotel which was a zoo and had poor internet service. Opted to stay here on my return to town. Much quieter even though the hotel was almost completely booked. Breakfast was typical but was well stocked and clean. Sink drain plug was broken and sink would not drain properly and clock was broken and unplugged, both of which housekeeping had to have known about but didn't alert maintenance for repair. Reported to front desk staff the next am but nothing was done or reported. Told staff the second night of my stay and was told to speak to mgmt in am and they could move me to another room. This was the second night of a 3 night stay and I had no desire to pack up and move so I decided to continue to deal with a slow draining sink and no clock and reported it on check out. Was told at check out problem could have been repaired. Front desk staff were apologetic. It's an ideal location for me and the hotel was clean with comfortable beds. I will stay ther again when I return to town but will check the ventilation system, clock, and bathroom in working order before settling in the room.

"Our Home in Hiram"

5
29/04/2018

We go to Hiram as often as possible to bike the Silver Comet Trail. And we always stay at the Best Western. The price is reasonable, the location is central to all the restaurants, the rooms are clean and comfortable, and the owners/ managers are most accommodating.

"Decent hotel, good value"

5
11/01/2018

Satisfactory room, clean and sufficiently roomy. Decent free breakfast, typical fare (eggs, sausage, biscuits, make-yourself-waffles and typical cold foods.) Good price value for what is provided. Did not use the other amenities.

"Ok for one night stop over"

2
20/12/2017

Hotel was ok and affordable. No real amenities but we did go in December so maybe more in spring and summer. It met the need we had for a place to stay over for a night so that we did not have to drive back to town after our family event.

hemant p, Front Office Manager at Best Western Hiram Inn & Suites, responded to this review
I would like to apologize for not exceeding your expectations I hope you consider staying with us again so that we can have another chance to provide you with a superior experience.

"Still the same but still stinks and HOT "

2
05/12/2017

Two years ago we stayed here. Not much has changed. Traffic is still loud, lobby stills reeks of smoke when though it's a non smoking hotel. This time or room needs updating... Bad! Not a single USB plug, outlets wouldn't hold our iPhone chargers in the wall. Lobby was a toasty 79 degrees. We were told that the temp was normal and no one was allowed to change it. Apparently this was true by the "nice" now in the thermostat. It was like walking into a sauna! The hallway to our room smelled of women's perfume but very, very strong almost as if the bottle exploded. The room was also very hot when we arrived. The A/C ran the entire time we were there to cool the room off. The next morning the temp on the window unit said 68 but there was no way that was correct. It felt more like 74 or hotter. This made sleeping really rough in a hot room. Yes, the A/C was blowing really cold air, it just wouldn't cool the room off. On our leave the nice receptionist apparently couldn't do her job right. The manager lady kept interrupting, reaching over the receptionist and just plainly getting in the way. But, the sweet receptionist just kept her cool, did her job and wished us well. Not one time did she say anything rude, roll her eyes or give us the impression she was annoyed.

hemant p, Public Relations Manager at Best Western Hiram Inn & Suites, responded to this review
I would like to apologize for not exceeding your expectations. I hope you concider staying with us again so that we can have another chance to provide you with superior experience.

"Stinky Stay"

3
16/11/2017

The Good: This property is conveniently located right off the main highway near stores and restaurants. The breakfast was decent, but nothing to get too excited about. The sweet lady who checked us in was able to help us locate some specific things we wanted to do in the area. She was sympathetic to our complaint that I'll discuss next. The Bad. Very Bad. : When I enter a hotel, I expect a nice, clean scent. I even LOVE the smell of bleach. What I didn't love was the horrible, putrid stink in the elevator. I couldn't put my finger on what the smell was. My husband put his nose right up to the walls of the elevator and said that's where it was coming from. I took his word for it, because by that time, I was holding my breath. To add insult to injury, when we got off on our floor, there was the overwhelming odor of cooked food. One member of our party said, "I smell Curry!" They were right. We found out that the hotel owners stay at this property and cook their meals there at times. Curry may not be the most awful smell in the world, but I don't particularly like it......especially where I'm about to sleep! Upon entering the bathroom, the sink was dirty with colored bits of something and a long hair. (see picture) The Best: I have never experienced internet service as good as it was at this hotel. I didn't get knocked offline repeatedly like at some hotels. As a matter of fact, once I signed in, I never had to sign in again the entire stay. Superb!

"Blow Me Down with ODOR"

2
13/11/2017

I generally do not leave comments, but this hotel was awful. The hotel lobby, elevator and 2nd floor smelled like awful armpit odor. I thought, maybe the next day it would clear up, but never did. The toilet handle was broke, you had to keep it down for about 5-seconds before releasing as it would stop the flush. The water in the shower drizzled out cause it had a leak. The remote control did not have batteries. It was just a frustrating day.

hemant p, Front Office Manager at Best Western Hiram Inn & Suites, responded to this review
On behalf of our team, I would like to apologize for not exceeding your expectations. I hope you consider staying with us again so that we can have another chance to provide you with a superior experience.

"Great hotel"

5
30/10/2017

Close to everything, stores, restaurants and really not far from Atlanta airport. Great location very clean and the rooms are nicely decorated. Great value for the money spent for the cost of this room. Hotel has a pool opened during the season. Closed for season when i was there.

"Very nice, great deal for the money."

5
23/10/2017

We were here for a wedding, the hotel is very clean and the beds were very comfortable. Great location with great restaurants, shopping centers, and Starbucks near by. I would definitely stay here again and recommend it for anyone traveling to the area.

"Quiant"

5
22/10/2017

Small town, friendly and professional staff, clean rooms, continental breakfast, nice place to close your eyes and sleep soundly. Close to many restaurants and shopping. Pretty drive if you are coming from Atlanta and take the back country roads.

"Wonderful, quiet and convenient hotel"

5
08/09/2017

Great location with many amenities less than a mile away. Helpful staff that was very consistent. The staff go above and beyond to assist you with even the most basic needs. Hotel was quiet and peaceful.

"Quoted Rates not Honored"

3
29/08/2017

Uncaring staff. Never greeted upon entering property. No enquirey on how our rooms or our stay was. Not a very welcoming hotel. Was clean and the housekeeper on our floor the whole trip was very accommodating and kind. Towels were burnt and scratchy. Rooms are basic but clean.

"Convenient Clean"

5
14/08/2017

Convenient location in Hiram, bordering Dallas. Easy drive to Atlanta without all the heavy traffic. Close to many eateries; restaurants and fast food within walking distance. Great local shopping as well.

"Good choice"

4
06/08/2017

This is a very pleasant little hotel. Clean, efficiently run, quiet, and despite the fact that it's located just off a highway full of strip malls, the setting is attractive, with pine trees surrounding it and nice landscaping.The breakfast is decent and they keep coffee and hot water available at all hours. I stayed here three nights in a suite and was very pleased.

"Great Stay"

5
26/06/2017

Very clean, Everything works, Beds are super comfortable and staff are very professional. Pool was very nice, hidden away, and had shade and sun. Will book a stay again in the future. I also enjoyed the very nice town it was located in.

"EXCELLENT"

5
19/06/2017

Excellent stay first time I have stayed here in a few years. Great staff and very clean breakfast was nice and hot and always fresh coffee rooms very clean, lobby clean and close to every store and restaurant you can think of

"Hiram BW"

3
04/06/2017

Nice people. Could use a remodel. Traffic in Hiram is surprisingly heavy along main road. When we arrived the staff was spraying deodorizer in the hallway. Smelled like someone was cooking heavily spiced foods.

"Best Western was wonderful, people were always friendly"

5
30/05/2017

The Best Western in Hiram is like a second family to me. I have stayed with the hotel numerous of times when I travel to see my own family. They are always welcoming and I love the hotel. It's close to retail stores and places to eat. Best Western in Hiram is one of the best places I've stayed at in the area. I will not go anywhere else.

"Best Experience"

5
01/05/2017

I did not stayed at Best Western before but this hotel is going to make me there loyal customer. Breakfast and internet are critical for me and it was excellent. I highly recommend staying at this hotel.

"Manager is extremely professional and listens. The rooms were clean and quiet. They were booked and I did not hear noise"

5
01/05/2017

I would recommend this Best Western. They were booked with groups of ball players and I heard nothing. Extremely kind and caring manager. Very proficient at breakfast making sure everyone was pleased and/or needed anything,

"good place to stay"

5
20/04/2017

very nice place at good value. Will stay here in future. Lots of restaurants in area. Staff is very helpful to fulfill your needs. Recommand this place very highly. Overall good experianace. Thanks. Bye

"Filming"

4
11/04/2017

Enjoyed the stay, the hospitality and the sharing of good times with old friends and new. Kind of a business/pleasure trip as we were allowed to be part of a movie being filmed in this area. The staff was very helpful.

"It's an older hotel but all the basics work"

5
25/03/2017

The value here is very good. The breakfast is very good. The staff tries very hard to satisfy each customer.I believe it is an old Holiday Inn Express. The rooms are inside access. Plenty of parking, quite side street.

"Hard to beat"

5
23/03/2017

I stayed here 3 years ago while biking on the Silver Comet Trail. Returned this year with my wife and went directly to this hotel. It was nice to see Nikki again at the desk. We had a nice room on the second floor at the back. The window looks out onto tree branches but at least at is away from busy highway 128. The hotel itself is also situated far enough back from the busy 4 lane highway that it is not a problem. There are nearby places to eat, but not walking. No sidewalks. During my second night here I developed pains in my side. By 3am I could not take it anymore and called the front desk to get a taxi. We were informed that NO taxis were running, but if we could wait 25 minutes, Nikki's husband would drive us to the hospital. By the time we arrived at the hospital I was hyper ventilating, sweating, shivering, and just in extreme pain. I thought it was appendicitis. Turned out to be kidney stone. If it had not been for Nikki and her husband we would have had to call and ambulance and who knows how much that would have cost us. So we certainly would be staying here again if we are anywhere in the area. Thank you Nikki and staff.

"The place to stay!"

5
22/03/2017

This hotel is great! The rooms are super clean and the staff is very friendly. The breakfast is very good. I would never stay at any other hotel in this area. I love Best Western - they have become my favorite place to stay.

"Hiram Hotel"

5
07/03/2017

Very nice for a small-town hotel. Similar to a Holiday Inn Express or Hampton Inn. Pleasant surprise. Spacious rooms with fridge and microwave and coffee pot. Very clean and attractive decor. Great staff. Hot breakfast included. Quiet! Located about 40 minutes west of Atlanta in a more rural area. Close to our daughter's home so we will stay here again.

"Descent place to stay when driving home is too far."

3
05/11/2016

The room was good sized and worked well for us. We stayed Saturday night and it was quiet. The Downs: the pillows were very flat, and the towels were rough (opposite of Fluffy). The Ups: quite and the mini fridge was a good size and seemed to work well, and the woman at the desk that night was very friendly and helpful ( I wish I had remembered her name). No major issues but nothing out standing., so average. It had enough room and was affordable enough for our overnight stay.

"Horrible"

1
03/11/2016

I was accused of smoking in room when I don't even smoke , I was discriminated against because I'm an African American woman. They tried to steal my deposit money accusing me of smoking in non smoking room. My room didn't even smell like smoke it smelled like perfume. They kicked me out with my bags after I paid over 400 dollars for 4 days. I never did anything wrong, they assumed i smoked in room and never once questioned the Caucasian family next to my room when they were the ones smoking in room. The hotel is creepy and very few ppl stay there. Customer service is horrible, Maids are rude and aggressive, busted in my room at 7am asking me if I wanted room service, breakfast is horrible dry bread and Rotten fruit. Never will stay here there again

"Family Reunion"

4
02/11/2016

Enjoyed my visit to Hiram and stay at the BW. It was a convenient location to my family that lives there. Will most likely choose to stay there in the future for my visits. Would have liked to see the pool open beyond Labor Day Maybe you could think of heating it to extend your season. It was very warm the weekend that I was there.

"Friendly Stay"

5
08/10/2016

Really appreciated the grab bars in the showers. The mattresses were very comfortable. The small refrigerators were wonderful to have. We biked on the Silver Comet trail and liked the location. We appreciated the non smoking and no pets, this was good for my allergies.

"Very Nice Hotel"

5
08/07/2016

Stayed here for a wedding of a family member. Everything about this hotel is excellent. They even have a great selection of TV channels via a small cable box. The only thing is to use the sleep timer, it has to be set from the buttons on the side of the TV set.

"Nothing spectacular"

3
16/06/2016

I recently stayed here after selling my house last week, and I'm satisfied. It was nothing special, just your average room. I didn't have any problems with anything. The wifi worked fine. The room did not smell. The water pressure was fine. The only issue I had was the dirty, hairy towels in my room. Every single towel had hair on it. I went to get new ones and the ones she gave me had hair on them. Crying shame. I guess the housekeeping or the dryers are dirty to where there is hair drying onto the towels or something. I don't know. But I know that I was happy Walmart was up the street in order for us to go buy towels.

"STAFF Violated My Privacy"

2
14/06/2016

I was awaken by heard someone entering my room at 6 am. I woke my husband up and then I heard the door close. A few seconds later, the manager's wife called our room stating she smelled smoke coming from my room. My husband told her that no one was smoking we were sleep. She was very rude and repeated herself several times. I was furious. I reported it to the manager. He stated he knew nothing of it. I was will never stay there again.

"Clean and Quiet Rooms"

5
13/04/2016

After debating where to stay, we chose to stay at BW Hiram because of the many great reviews I've seen. The rooms are clean and we had a great night's rest. The staff was very accommodating and let us check out an hour later since we needed more time. Thank you!

"Very comfortable, clean and quiet."

4
13/04/2016

Traveled there for a wedding. I found everything about the hotel very good. It was convenient for our needs and clean. The morning breakfast was actually pretty good. The rooms were spacious and we didn't hear any other room noise. My only problem was the bed was not very comfortable. Otherwise, it was a good hotel for the value.

"Nice, Friendly, and Clean"

4
11/04/2016

We stayed the weekend. The room was clean and well maintained. Each room has a mini fridge, microwave and small coffeemaker. The location is nicely located to restaurants and most any other need you may have. The Staff was friendly and good with security. If I had to specify a con, it would be the pillows. Yet, many people like their own pillow. I would recommend.

"Silver Comet a block away"

5
10/04/2016

We stopped here to ride our Terratrikes on the Silver Comet Bike Trail for two days. Perfect location and lots of choices for dinner. Best Western is always our first choice when traveling from Michigan. We plan to come back again to this Best Western to ride the rest of this incredible trail (62 miles).

"Nice hotel"

4
27/03/2016

The hotel was very nice; clean, comfortable, good breakfast selections. I did think the price was a bit high for not having a pool available this time of year (out door pool), but everything about the stay was very good. This hotel even has decent water pressure, which can be a problem some places.

"visit family"

4
08/02/2016

The best western was very nice. Clean and comfortable. The staff was nice and helpful. We stayed here four nights. It was in a good location off of the main highway. A lot of eating places to chose from. Only about 45 mins. from Atlanta, Ga. Would stay here again.

"Outstanding - clean and comfortable stay 4 nights"

5
02/02/2016

Everything as expected from a newish roadside place. We had to exstend the stay and did not hesitate. Room very clean and prepared for us - breakfast area open for coffee early and staffed so it was always well stocked and clean. Folk seemed guenuenly glad you stayed there. Never smelled or saw any smoking and area overall felt very safe.

"Excellent Stay"

5
15/01/2016

It was a wonderful stay, Nikki helped us to have a pleasant stay here. The hotel room was clean, cozy and comfortable. It was recommend by a friend that lives near Hiram, GA. She was so happy that we liked it because she wanted our experience to be a good one.

"Rough Night"

3
04/01/2016

Lobby smells like cigarette smoke, bad! I believe this is not from the rooms themselves but from the receptions room/office. Rooms were very clean. There was some outside noise but by 11:00pm it was very quiet. Beds were ok although they seemed a bit shorter than a normal sized bed, feet hung off the end. This might have been due to the horrible pillows. Four pillows per bed. Two pillows would make a regular sized pillow but they were roundish. Firm, round pillows to which were not like the one I have at home. This made it difficult to rest comfortably. Typical HVAC window until. The bad thing was that I think it was the first time the heater was used this year. The smell of burning lint filled the air for quite a while. Another bad thing with these units, no humidity when the heater runs. It would dry the air out so bad that our sinuses ached. I almost turned the shower on to run thru the night but I didn't. Was a little anoyed with the tv. They had programmed it for the picture to be zoomed. This made it difficult to view the edges of the screen because whatever was on the edge (logo, CC, etc) was cut off or off the screen.

"Friendly, Helpful, Clean, Pleasant"

5
25/11/2015

The staff here are incredibly friendly and helpful. The rooms are clean (my #2 after security, and it meets those criteria for me also). It was recently renovated so it is a very pleasant stay for <$100 a night. Book in advance if you can because sometimes they are sold out for special events.

"Nicest hotel in the area ...."

4
17/11/2015

Last year, I checked into a nearby hotel and had to leave b/c of the filth and smell. I went to this hotel and was very pleased. So, this past spring, I came right back to this hotel without a second thought. I had a very pleasant stay. Juanita at the desk was nice. The continental breakfast was nice. The room was comfortable. There was plenty of hot water and water pressure. The bed and pillows were comfortable. There were plenty of outlets in the room and the lighting was good. There was little smell in the room ... but there was a strong perfume smell in the hallways. For the most part, the room seemed clean with the exception of the doors and walls of the bathroom. Those seemed a little bit grody. (Just a little.) All and all a nice stay. I would stay here again! : -)

"Hiram Best Western"

1
09/11/2015

The staff, particularly the manager was rude. The room was dirty, with blood stains on the bed. The refrigerator did not work. My husband was bit by a spider that was on his pillow, when he brought the spider to the front desk, they dismissed it. The general area is dirty and smells like smoke. It was basically a cheap tacky hotel, that I would not recommend staying at .

"A nice hotel"

4
04/11/2015

A very nice hotel where the people are friendly and the rooms are spotless. I have stayed here for a number of years and I appreciate the cleanliness of the rooms as well as friendliness of the staff. This is not a fancy hotel hotel but one where you can get a good nights sleep.

"Great staff"

5
16/09/2015

Great Staff, very nice room, good breakfast --basic but very good. NIce location, very close to everything. Didn't get a chance to use the pool but it looked very well maintained--will definitely return. I could never get on the Wi-Fi but family had no problem so that was a bit inconvenient

"Hiram Best Western"

3
13/09/2015

Hall smelled of smoke, bed very uncomfortable, especially the pillows. What else can I say about this hotel. besides that things looked cheap, not much food out for breakfast, very skimpy.Location can at times be hard to get and out of due to traffic.

"Complicated stay!"

3
03/08/2015

Well.....We arrived a little after 5 pm and were greeted by a very nice lady. We went to our room to find the air was OFF. It was rather stifling! In looking the room over we noticed that our window was FILTHY! It looked as if the remains from someone digging in their nose were left there. We immediately went and reported this and were told it would be taken care of. On our way out we also added that the walls needed a good wipe down. It looked as if someone had thrown a liquid up against the wall. Upon our return we went to our room to find that the walls had been wiped down but the curtains were just drawn together. No one had cleaned the nastiness off the window. We also found a roach on the ceiling. I returned to the front desk and inquired about the issues. I was told we could not be moved to another room as there were no rooms available. I then asked for bug spray. I returned to the room and found that my husband had killed the roach. I took it and the bug spray back to the front desk to show that I wasn't making all this up! In the mean time.....we found that our room would not lock. You didn't even need a key to get into the room. The owner came and pulled the handle up and that seemed to work......for the time being......! The next day we had the same issue.....our room stayed unlocked the whole day while out shopping. We later had the man come and look at the door and it needed a new battery! It was replaced. In all the problems we had with this hotel....we were offered 10% off. I took that but really felt we deserved more than just 10 % off! I don't think this hotel was worth $100+ a night with all these issues!!!! We did have other family members who didn't seem to have the issues but had other issues....sink in bathroom being slow to drain, being on the smoking hall and smelling cigarette smoke right as you walk in as this is still a smoking hotel......(I was told it won't be much longer). In all our problems, I do have to say that the ladies in the hotel were VERY Friendly and eager to accommodate us. We received numerous apologies for the issues we had. I just think they should have given a greater reduction!

"great value"

4
28/07/2015

Lady at check in was very friendly, kind, and patient. Hotel was conveniently located near many restaurants and other places to enjoy time with your family. It wasn't too far from white waters but I didn't mind to drive the few extra miles for a nice hotel room for my family.

"Lots of food and stores near by"

5
26/07/2015

The hotel is very close to food and major brand stores. I got in late and left early so I did not spend a ton of time in the room except for sleeping. But I did get to stop and get food 2 minutes from the hotel and was able to pick up some stuff near by early in the morning as I was leaving to get some work accomplished. The staff was nice while I checked in and fast at check out. I always pick up a copy of my bill for my expense report. You will enjoy your stay here if you are looking for a nice rest. I can't comment on any of the frills because I did not experience them.