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Best Western Hotel Sawmill Inn, Heber

4.5/5  - basé sur 263 notations.
1877 Highway 260, 85928, Heber, United States - See map
Best Western Sawmill Inn - Exterior view The Best Western Sawmill Inn is ideally located in the center of Heber. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Located in the heart of the beautiful Mogollon Rim country and surrounded by the Apache-Sitgreaves Forest. Heber was founded by Mormon settlers in 1883. The first settlers were farmers and ranchers until approximately 1926 when the first sawmill was built here. Considering the vast natural resource of timber in the surrounding area, the sawmill and logging business has been the mainstay of the Heber area for many years. The Best Western Sawmill Inn, designed to reflect our country heritage and atmosphere, offers 42 spacious, comfortable rooms at affordable rates. We invite you to come and experience a taste of our quiet, hospitable country living as you relax in the shadows of the tall Ponderosa pines and bask in the cool, fresh mountain air. At the Best Western Sawmill Inn we offer your choice of smoking or non-smoking, double queen or single king rooms, as well as rooms facilitating the mobility accessible guests. Our deluxe king rooms include a microwave, refrigerator, a lounge area with queen size hide-a-bed sofa, and over-stuffed chairs. For the convenience of our guests, we serve a complimentary continental breakfast in our conference room area. Our conference room is also available by appointment for your business or personal functions. To further facilitate our guests, we have provided guest laundry, exercise equipment, as well as ice and vending machines.

Best Western

Hotel Sawmill Inn

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Silver
 
based on 263 guest reviews
NOTE ISSUED
Excellent
149
Very Good
69
Average
20
Poor
15
Terrible
10
REFER TO NOTICE
Business Business
42
Couples Couples
85
Family Family
86
Friends getaway Friends getaway
23
Solo travel Solo travel
20
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Subpar"

2
12/11/2018

Check in was ok, not very friendly, no information about the hotel, the room was ok, we did like the size, but the bed was very well used, the satellite box or something was messing up, so I called the front desk and they said they would be right down to take a look, well guess what no one showed up or called us, a serious black mark, omg the Road noise is horrible, we was on the east side in the middle, black mark, the breakfast in the morning was a deal breaker, very little to pick from or nothing was put out or stocked, I thought a Best Western would be better than this, so guess I will just not book another night here, NEVER!!! P.S. was not a fan of the breakfast starting at 7 am and not at 6 am, daylight is burning time to hit the road.

bw_sawmill, Manager at Best Western Sawmill Inn, responded to this review
Thank you for taking time to do a feedback. We apologize for not living up to your expectations. Although I am glad there were many things that you liked about our rooms. If you're ever in the area please give us a chance again hope to see you soon

"Noises, spiders, overpriced"

3
28/09/2018

Check in was fine, room appeared clean but we killed 2 black spiders after receiving several bites. When packing up another walking across bed killed and left on bed. Yuk. Worst yet a group of bikers with no respect for any other hotel guests. Reving engines at 4 am, loudly talking from second floor to first. Coming in noisy and drunk at 1:00am no effort was made to control the noise. 2 day stay.

"Perfect Place to Stay"

5
29/08/2018

For once the staff knows everything. Like places to eat, hiking area, internet info, & road information.All the information was accurate & good. Room was nice and clean. They are doing some construction outside but we didn't hear a thing. As always the hot breakfast was good. I visited this place after 1.5 years and wow it has changed lots of renovation done. Will stay again when in the area.

"Amazing place"

5
21/08/2018

Stunning, loads of new changes happing. Clean rooms and Dave and the staff are extremely useful. Breakfast was great I had a waffle with bacon and eggs the woman made me the waffle. Unquestionably will return to remain. The edge and the reptile shake was cool. We took lots of photos LOL….

"Only real hotel in the area."

3
20/08/2018

The room we stayed in was very clean - good linen, and soft towels. The toilet was very noisy though when flushed, which the staff must surely be aware of. Good size fridge. I agree with another viewer, that the sidewalks and steps leading to the rooms were dirty. There appears to be some construction going on in the grounds which could have been neater - thought the "plastic flowers" in some garden area, were a little cheesy. We had a glitch in that our room was not serviced after the first night, even though we had hung the "Maid Service required" notice on the door. Advised owner early afternoon, but when we came back around 6 pm room still not made up. Another trip to owner, who eventually had a lady make the bed up and clean the bathroom etc. Even though it worked out this should not happen. Breakfast room clean, with usual options : third morning there were bacon, egg & cheese muffins (the English kind) - which looked very soggy and "plastic"!! . My husband tried one, and did not enjoy it at all. The owner Dave, and the lady in the breakfast room were very friendly. Not sure if we would go back though.

"Heber stop spot. ."

5
04/08/2018

The Saw Mill is a great place to stay while traveling to or through the area. While looking to purchase a cabin in the area we were always able to easily make arrangements at The Saw Mill. Clean rooms with coffee fridge and micro.

"Second visit experience not as good"

2
22/07/2018

If you take this place in the context of what's even available in the area, it's an OK place because everything else is terrible...unless you want to drive 50 miles back in to Payson. This time the room had a very noisy toilet refill process, enough to wake up anyone else in the room. The bathroom door also stuck along the tile making it hard to open and close. These things are impossible for the staff to miss, so they must not care. The sidewalks leading up to the rooms were filthy (spilled stuff, gum, stains) which gives you the concern about overall cleanliness. Plus the entire lobby and much of the outside had the distinctly strong odor of curry everywhere. They provide only push dispensers of body wash for the shower, and soap for the sink, which is strangely difficult to rinse off. The TV kept cutting out so much it was impossible to watch. The wall A/C unit put out a strange musty odor. Like all the businesses in Heber/Overgaard, they know they have you isolated so they can charge a lot for very little. This experience was $160 a night. Like I said, if you HAVE to stay in Heber this is the best option. You'll survive.

"Nice place"

4
14/07/2018

It was a nice room. All the amenities. Refrigerator microwave . Had a minor problem with door handle but they fixed same day. Cool weather in summer. Cheaper than other towns near buy. Warm breakfast in morning.

"Best Hotel in Town"

4
06/07/2018

Location is on the 260 highway, near eating and other activities. Room are priced well clean and well kept. The staff and owner are pleasant and welcome visitors. Room on the N side have a little better view of the forrest.

"Great place to stay"

5
01/07/2018

This is by far the best and most accommodating hotel I've stayed at. Breakfast is always fresh and the staff is genuinely kind. The rooms are excellent. Easily has my five stars. Rooms can be pricey if not booked in advance but we'll worth the money.

"Good Hotel To Stay At"

5
24/06/2018

We stayed here for one night due to our friend's wedding. The staff was very pleasant. The rooms were clean and comfortable. A continental breakfast was available free of charge. The wifi worked great! They offered a shuttle to the place where my friend was getting married for a nominal fee. The lady that drove the shuttle was very friendly and mentioned that she makes the breakfast at the hotel, too. As we were checking out the following day, the gentleman at the counter was willing to offer us suggestions of places to check out as we drove back to Phoenix. Very friendly! Would stay here again.

"Very good staff"

5
17/06/2018

Everyone in the office we're very friendly help me with my room and my technical issues I had rooms were clean upgraded and breakfast was amazing they had bacon egg muffins and blueberry waffles love this hotel if I'm back in the area I will stop by thank you Yogi

"Looking for a home"

5
20/05/2018

We stayed for 8 days while searching for a new home. Very clean accommodations, friendly front desk. The continental breakfast was not what you expect. Lots of food WITH Eggs. Beautiful area, easy to get to anything.

"Nice and clean."

4
12/05/2018

This hotel is in a quiet location. Staff are all friendly and helpful. The front desk gentleman who checked us in told us a great story about the alien abduction in the area...even though he wasn't a great believer in it. ;) Room was spacious and clean with a comfortable bed. Good wifi, quiet at night, good hot breakfast. I would stay there again.

"Best Western Hotel near Painted desert and Petrified Forest National Park"

4
26/04/2018

We spent the night because we were tired driving from the park and on the way to Scottsdale. The hotel is best for the area. Hotel is clean and provides standard amenity for Best Western . The receptionist is helpful and has good suggestion for some sightseeing near by. The room price is fair .

"A Quick Vacation"

4
23/04/2018

Somewhat unplanned, needed a hotel to stay at after our camping experience fell out. Booking was easy and affordable. Will consider coming back if under the same circumstances. Clean rooms, good breakfast selection.

"This place is nice by any standard."

4
20/04/2018

This place is new/recently remodeled, clean, friendly peeps, and is overall surprisingly nice since there doesn't seem to be a lot of competition in town. Gym was perfect because they didn't try to cram machines in there. Three people could work out comfortably. It was under construction but they still let me use it. Free breakfast was slightly below average for this type of place. Walls were a little thin, but quiet overall. I'm staying here a few more nights later in the week.

"Our go-to when in Heber-Overgaard......."

5
13/04/2018

Nice half way point between Payson and Show Low. We always stay at this Best Western when we're in the area on a Friday because it's a hop, skip, & a jump down the road to the American Legion Post 86 for an absolutely awesome fish fry. We feel right at home although we live on the Prescott side of Interstate 17.

"We ? The Sawmill Inn"

5
09/01/2018

We are return customers at this particular property. These guys are excellent hosts and we will be back! The rooms are nice and roomy and clean. The price is right too. This visit we didn't visit the breakfast area but last time we did and it was excellent.

bw_sawmill, Manager at Best Western Sawmill Inn, responded to this review
Thank you for taking the time to review your most recent stay with us. It was truly a pleasure to be of service to you during your stay. We appreciate your business and value your feedback. We look forward to being of service to you should you need any lodging needs in the area in the future please call us.

"Heber Overnighter"

5
29/12/2017

The entrance are hard to see at night but that would be the only negative review. Everyone went out of their ways to make us feel like we were at a 5 star hotel. Thanks again! And the biscuits and gravy was well worth the stay!

bw_sawmill, Manager at Best Western Sawmill Inn, responded to this review
Thank you so much for your wonderful review. We appreciate you staying with us and are very happy that our staff exceeded your expectations. For breakfast biscuits and gravy is one of our best seller. We hope that you will stay with us again next time you are in the area.

"Pleasant Surprise!"

5
19/12/2017

This hotel was a very pleasant surprise! The room is large and extremely clean. The beds were very comfortable and we slept great! I would definitely go there again next time were in the area. The location was also great.

bw_sawmill, Manager at Best Western Sawmill Inn, responded to this review
Thanks so much for your 5 Star a Review of your recent visit to the Best Western Sawmill Inn in Heber, Az. We sure do appreciate your positive feedback. Wonderful to hear you enjoyed our large, clean rooms. Our location is also great. We look forward to serving you again your next trip our way.

"Quartzsite QuikTrip"

4
17/12/2017

This is a nice hotel in a rural area which is conveniently located midway between Phoenix and Holbrook. It is in a quiet town with reasonable nearby restaurants in particular, The Red Onion about two blocks away. I highly recommend this restaurant. Motel itself is cozy conveniently located to the highway in the people in the area are extremely hospitable

bw_sawmill, Manager at Best Western Sawmill Inn, responded to this review
Dear Richard p., Thanks so much for taking the time to write your 4 Star review of your recent stay at our hotel. We appreciate your positive comments and look forward to serving you again your next trip our way.

"Relaxing night .... one of the best place"

5
08/12/2017

It was an easy and quick check-in process and very friendly staff. The employees were very helpful in providing all suggestions related to what is there to and eat. The hotel is very clean and neat. The breakfast area was well stocked and organized very well. Parking lot is very bright which makes you feel safe at night time. The location of the hotel is very convenient to local parks.

bw_sawmill, Manager at Best Western Sawmill Inn, responded to this review
Dear B7300QXanthonyl, Thank you for staying with us! Overall it looks like you had an Excellent Stay. We appreciate the wonderful review. I also made sure to share the great review with Staff. Glad you liked out breakfast and cleanliness of our hotel. If there is anything we can do for you and your family on your next trip to Heber, Arizona be sure to let us know. See ya next time!

"CLEAN AND FRIENDLY"

3
28/11/2017

This is an older hotel. The breakfast had oatmeal but not in packets in the dispenser with the cereal, when you turned it for oatmeal it filled the bowl too much. They had dispenser for soap and shampoo no individual bars or bottles. The toilets were so low I asked if they were legal and he said they are the standard size. I thought not the current standard maybe many years ago. We stayed at a total of 5 hotels before this one and none were this low. I am only 5'3" and my friend has bad knees and could't get up without help. I am glad this was only for 1 night. It was clean.

"Great place to stay and pet friendly"

5
21/11/2017

We will stay here again. The rooms are clean and the breakfast was good. If you are in the area, you should stay here.The manager and staff are excellent. This the 3rd time we been there. We had our pet with us.

"Going Down Hill"

2
30/10/2017

The beds are like rocks and if you ask to make an accommodation, they tell you, you have to call Expedia. Never heard of such a things EVER! I expected when we called that they would advise what they had available and try to be accommodating since we wanted to be on the bottom floor and have myself and my other party's rooms near each other. It was just a hassle where we had to drive to the hotel first before going on our adventure to get it taken care of which made us go out of our way.

BestWesternHotels, Corporate at Best Western Sawmill Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Nice place!"

4
30/10/2017

A little pricey and the bed was on the hard side, still, I would stay there again. Great customer service. Great location. Cafes and restaurants nearby. Better than the other nearby motel choice. In-room microwave was a must for eating late night.

"Good place to stay"

4
27/10/2017

We have stayed in the hotel several times.. We have always been very pleased with the hotel, hope to stay there again in the future. Each year we travel to Arizona for the winter, and we try to stay in this hotel if we are in the area

"Nice Hotel in Heber"

5
27/10/2017

Stayed here for a business meeting and elk hunting. Room was very clean and staff was nice. Will stay here again and would recommend. checked out early and had a minor problem with billing, but called and they took care of it right away.

"Great hotel"

5
16/10/2017

The staff, owner and manager are all great and accommodating. Excellent hot breakfast. Very clean hotel. It is my favorite place to stay when I am in the area - in fact my favorite hotel, period.. I always look forward to staying here.

"Great Stay"

5
15/10/2017

Hotel staff was very friendly, recommended a great restaurant for dinner. Rooms were clean and nice. Breakfast was great! The kids loved the waffles! Hotel is in a great location close to the surrounding lakes and hiking!

"Best in customer service"

5
15/10/2017

This is about our fourth visit and keeps getting better. Dave is so very helpful even going so far as to offer free rides to restaurants. Breakfast is exceptional. The area is very beautiful. We will be back!

"Even better than I expected"

5
12/10/2017

We've driven by many times on our way to Show Low. Decide to give this Best Western an overnight try and we were pleasantly surprised. Our king room was clean, spacious, and quiet. Fridge, micro, dresser, desk and chair plus an additional table and two chairs. Lots of room to spread out. Next time I want to beat the Phoenix heat, I'll skip Show Low and spend the weekend here. Hiking and fishing are near by. Tall pines, cool air, and no where near the traffic jam that Show Low has become. Beware of the Elk when driving at night or early morning.

"Comfortable clean cozy accommodations "

5
11/10/2017

We were driving home from the Phoenix Mesa area, but left later than we planned. Even though I had been though Heber hundreds of times we had never stayed at this motel. What a pleasant place to stay! Friendly staff, comfortable rooms that were pleasantly decorated, and VERY PET FRIENDLY! Very nice. Will stay there again when the occasion arises.

"Surprisingly a great little place"

5
11/10/2017

We were a bit skeptical that a hotel like this in such a small town would be what we're used to....but this place was refreshingly comfortable. The service was great, the room clean, and the AAA rate affordable. Not 5 stars compared to a luxury hotel, but certainly 5 stars among hotels of this type.

"Trip to Heber/Overguaard Arizona"

5
01/10/2017

This trip was to spend a couple days with friends that have a cabin in Overguaard. We have driven by this hotel many times. The hotel was nice and clean and the service was great. The breakfast was good as well.

"Nice room, friendly clerk, pricey for small town."

5
26/09/2017

Traveled to Heber for wedding. Room was clean, front desk was very helpful and friendly and did allow early check-in. Breakfast was good, but typical. Little pricey for small town motel at end of season.

"Sleepless in Heber"

4
23/09/2017

The room was very nice and kept up (NOT worn like some I have stayed in). The wi-fi functioned well. The hotel sits right next to highway 260. I had one of two rooms closest to the road with a window facing the highway. Road noise and with some trucks, vibrations made for a poor night's sleep.

"Service at best"

5
18/09/2017

Staff is very knowledgeable about local area. Room was clean & they just changed furniture. best of all the breakfast all I need it. eggs english muffin, bacon and salsa. thanks for the late check out

"Best Western in Heber AZ"

4
11/09/2017

Room was clean. Mattress was firm. Shower worked well and plenty of hot water. In room heater/air conditioner worked well but was noisy. Staff was very helpful. Breakfast was adequate but nothing fancy.

"Not my favorite"

3
08/09/2017

The staff should be trained better on the computer system and how to see reservations. Also trained better on check ins and outs. The staff had a hard time finding my reservation and then understanding it was for 2 nights not just 1. Then our cards were charged for the one night, refunded and then charged for the two total, we were not able to get a receipt for the charges until check out. And the breakfast was very subpar.

"Clean, and Nice Room"

5
04/09/2017

Me and my hubby had a great experience!! David was so friendly, and nice! The room was excellent, very clean, cozy, and beautiful views. We would definitely stay again!! They also had a great breakfast!! Nice variety!!

"Best in town"

5
26/08/2017

Friendly staff,quick check in and check out undoubtedly best ,cleanest we have ever stayed in our entire trip recommended to everybody excellent experience overall in middle of green mountains breakfast was very good and everything was so fresh best breakfast in our entire trip , highly recommend this place to stay

"Wonderful and relaxing"

5
14/08/2017

The Sawmill Inn in Heber is a great place to stay. It is very clean and the rooms are very comfortable. The area is beautiful and peaceful. The manager works very hard to keep his guests comfortable and happy.

"Great location while visiting the area"

5
13/08/2017

During our first visit to the area we stayed at the Sawmill Inn in Heber. We had a pleasant stay in a quiet, comfortable room. Very friendly staff. We enjoyed the free included breakfast. Everything was Excellent!!!

"Recent Stay in Heber"

5
10/08/2017

Friendly and helpful staff. Very clean rooms. Excellent breakfast. Lady in the breakfast room was extremely cordial and helpful. Hotel was in a beautiful location, but the amenities in the area are rather scarce. Great place for an overnight stay. If visiting the Rim Country, I was suggest staying here even though it is about 25 miles to the area we visited.

"Sawmill Inn"

5
06/08/2017

Best western sawmill inn is a fantastic place to stay when your in heber/overgaurd. It's right on the main drag and very easy parking for your car or truck or big trucks. The people their are very pleasant.

"Stay at the Best Western Sawmill Inn, Heber 7/16-7/17/17"

5
29/07/2017

This was our second time to stay at this Best Western. It is very clean and the staff is very friendly and helpful. The bed is always an issue for us and it was very comfortable. I would recommend this hotel to anyone who is going to be in the area. Price is very reasonable what you get.

"A nice place to stay"

4
28/07/2017

We stayed here on the way from the Phoenix airport to the Petrified Forest. The hotel was clean and the people were very friendly. The free breakfast was OK, nothing special. The town itself is very small.

"yes, stay there."

5
22/07/2017

Nice clean place in the central mountains of Arizona. ( great location) Friendly staff and a good breakfast. Room was was nice a quiet and everything worked. We come to the area for an extended weekend every year and always stay at Best Western Sawmill Inn.

"Awesome"

5
17/07/2017

Great time here, we were visiting friends for a birthday party, and we had a wonderful time. Try the biscuits and gravy for breakfast. they were awesome! The Motel was clean and very comfortable. we slept in and took advantage of the great bed.

"Well done"

4
12/07/2017

This is a lovely hotel in a wonderful, mountainous area of Arizona. The owners are very friendly and their hotel is clean. The mattresses are good and they were busy putting in new furniture. They keep things updated. They had a good breakfast. I will stay there again the next time I go through there.

"Pricey and very basic room presentations"

2
03/07/2017

Traveled for July 4th fun! Room was pricey for very basic room presentation. What is typically a nice comfy comforter was a blanket sandwiched between two older sheets. Served the purpose but certainly not a recommendation.

"very nice place with terrific management"

4
30/06/2017

this is a nice Best Western just as you would expect. it had all the amenities, fast WiFi, giant screen TV, fridge, microwave, hair dryer, iron, work desk etc. the room was immaculately clean also the bathroom. very comfy bed with nice linen. everything was A-Ok except the floor lamp blew a bulb. the manager brought and installed a new bulb IMMEDIATELY. but it blew out 5 minutes later; defective lamp. so they brought me a new lamp IMMEDIATELY. the manager was incredibly nice, friendly, polite, helpful, a TEN on a scale of one top ten.

"Great value"

4
19/06/2017

We were here for a short weekend. Arrived early but room wasn't ready as the fire had kept them busy with patrons. Service was good breakfast was good and only things that could have made it better was pillows that fit the bed or 2 more then what was there and a couple more towels. We did get xtra towels. Internet was easy to use and fast and room was very clean bed was comfy in an adequate way for a decent sleep.

"Customer Service at It's Best!"

4
04/06/2017

We had a very enjoyable experience staying at the Best Western in Heber, AZ. The front office staff was especially friendly and helpful. The rooms were very clean and the breakfast was very good and above what I had expected. We had a good experience and will stay there again in the future.

"clean hotel, good service"

4
04/06/2017

Nice, clean, quaint hotel. The beds are comfortable, our room was very quiet.I stay there once a year. Friendly service and beautiful location. The breakfast is simple yet sufficient. We had a comfortable stay and slept great.

"weekend"

5
30/05/2017

This is the best place i have stayed at. They called week before to check on my reservation which is not normal but nice. Room was Clean and just what we wanted. thank you yogi for give us the ride to Red onion. very good food. Breakfast was busy but eggs , bacon and waffle worth the wait.

"Quiet and consistent"

4
05/05/2017

The hotel is quiet, clean and the service consistent. The Manager is always on site and concerned that guests are satisfied. The breakfast waffles are the best we have had in hotels. The rooms are neat an clean with actual chairs for two adults.

"Excellence in Lodging"

5
26/04/2017

This was our first time to stop in Heber for an overnight. We selected the Best Western Sawmill not only based on the Trip Advisor ratings/comments, but having driven past it several times it repeatedly caught our attention. The property is clean and very well maintained. Rooms are large, clean, updated and comfortable. WiFi speed is among the top 5 of all places we've stayed. Staff is friendly and dedicated to customer satisfaction. Breakfast is good, waffles, cereal, breads, donuts, etc. As special shout out to Dave who worked the morning we were there (4/24). He was extremely friendly and outgoing. He gave the immediate impression that he was dedicated to making his guest happy and relaxed. He is a great asset to this property.

"Really great hotel !!!"

5
17/04/2017

We stayed at this hotel for the first time, having used others up in Showlow,and Pinetop in the past. This hotel far exceeded our expectations. The Manager/Owner went way above and beyond to ensure we had a great room, and good time in the area. His welcome, advise for restaurants, and unexpected offer to pick us up, and bring us back to the room should we had too many margaritas was well above what you expect at any motel. The room was great, the bed, and pillows wonderful, and the breakfast was excellent. The staff member was concerned that the food was hot, fresh, and plentiful. We found the experience well above our expectations for such a fair priced room for the night. It was much better then the motels/hotels we have stayed just a little further up the road. Sorry we have not used the motel before, will do so moving forward. We also noticed the convenient parking for large RV's, or a moving vehicle with a car, or car with a boat trailer that many hotels don't offer, or make you use four or five normal parking spaces. This was a very nice option. We had a great stay, recommend it to everyone, don't pass this motel by, you won't regret it. Thank you to the owner/Manager for being so helpful, and friendly.

"Snow on a sunny day"

5
07/04/2017

Dave at the hotel was very helpful. Thank you for cleaning the snow off our car. Beverly in breakfast was very helpful. Thank you for makeing me waffel, eggs & bacon. Room was clean and very happy with stay.

"Great value"

5
05/04/2017

I enjoyed the staff, the very very clean room, the good breakfast, and the overall well maintained appearance of he property. I will stay at this hotel the next time I'm in Heber. I don't know why they need two hundred characters but I guess I can babble on until they let me post this. heh heh heh

"Nice stay"

4
04/03/2017

I have nothing to review. It was a nice stay. Very comfortable and breakfast was good and all I could eat. Check out time was great for me. thank you. Room was clean and all necessary items were available. Did like the dispensers of lotion and soap better than the little plastic containers most use.

"friendly staff"

5
29/01/2017

This Best Western is clean and in a great location. The staff is awesome. Beverly does a great job providing the free breakfast in the morning. She is cheerful and goes above and beyond. Dave at the front desk always has a smile on his face and is so very helpful. I love that they offer designated dog rooms.

bw_sawmill, Manager at BEST WESTERN Sawmill Inn, responded to this review
Bferenz- Thank you so much for staying with us! We love our surrounding area filled with pine trees and mountains! Thank you for naming two of our employees! We will be happy to rely the message that they did an excellent job! It will surely boost their morale. Feel free to bring your fur babies any time! We love to accommodate the best we can!

"Amazing staff!"

5
26/01/2017

This was a wonderful hotel with the most amazing staff! I am a young woman and was traveling with two of my friends and we were forced to stay in Heber because of a snow storm. We were able to get a room with no notice and still got an excellent rate. The staff were some of the nicest people that I have ever met. They were understanding of our situation and concerned for our safety. In the morning the staff was out early shoveling snow off of cars. They helped dig our car out and got us safely out of the parking lot. I cant imagine many hotel staffers that would do the same. I am so appreciative of them! The rooms were clean and the beds were comfortable! The breakfast in the morning was tasty! Overall, a great stay and experience!

bw_sawmill, Manager at BEST WESTERN Sawmill Inn, responded to this review
Thank you for your outstanding review! We are always concerned with the safety of our guests! We are always more than happy to lend a helping hand, especially when it comes to snow! Shoveling snow and moving it out of the way for our loyal guests, is always something we like to do! Feel free to come stay with us when the weather is nice and warm!

"Love this location1"

5
06/11/2016

I stay at this location after being on the road for 2,000 miles to get a great nights rest and the food in this area is great! There is the Red Onion and the Mexican restaurant all right there. The Red Onion is very good for there steaks, they cut there own here. The hotel is clean and my pet room was very nice for my pet, she did not spend much time getting settled in.

"DO notstay"

1
16/10/2016

rooms smelled terrible, I could not stay staff at front could not tell me if a room was available for quite some time, It was a terrible experience, so I left Do not recommend Sawmill Inn at all, went down the street and stayed at Buckskin Lodge for 1/3 the price and a better room, that did not smell.

"Fall Stay"

4
15/10/2016

BW Sawmill in is one of only 3 hotels in the towns of Heber-Overgaard. It's a basic BW. The beds are hard, so had a hard time sleeping. They provided breakfast, but only had one person trying to keep up with the demand. Waited for quite a while on the sausage gravy for the biscuits, but she was never able to get it done, so gave up on that. However, the rest of the food was okay. One night we decided to get some ice cream out of their freezer where they provided Schwan's frozen items. They need to date this stuff and go through it from time to time to get rid of old items. We bought 2 ice cream sandwiches that turned out to be VERY OLD and tasted like it. Gross. Other than that, the hotel was fine and the staff were very friendly. We stay in the area every year in October when our child goes up there for a martial arts camp near by. There's not a lot of choice unless you're willing to drive 30 or more miles for a place to stay. It's little high priced for the location and being during a "shoulder" season.

"Summer break from heat"

5
31/08/2016

We wanted to get a break from the desert heat in Phoenix, so spent a few days in Heber. The Sawmill Inn is a good location for hiking in the high country. Friendly staff, clean rooms, quiet at night for sleeping.

"Perfect weekend"

5
31/08/2016

It was one of the best Best Western that we have stayed at very clean , beds were very comfortable after camping a hot shower was very good , staff is very helpful , breakfast was one of the best ever with my favorite eggs and bacon, love this place surrounded by trees and cooler weather , next time in the area will stop by

"Friendly and helpful staff."

5
30/08/2016

The staff was super friendly and knowledgable about the area. They were quick with recommendations for restaurants and hikes. The room was standard looking but very clean. Towels were white and fluffy! Small frig and micro in room were great since there isn't a grocery close by.

"Fly city."

2
29/08/2016

First night open room when we got there. called front desk and was told they were just airing it out. That night we had tons of flies. Shower incomplete. Have pictures.. Second night I was moved into a handicap room, which I appreciated it. since I am handicap. When you turned on the shower it leaked all over the floor and there were no safety strips on the seat and you slide all over. Almost out of the shower.

"Very nice"

5
29/08/2016

Went to vist family in the area and decided to stay the night. The grounds were very well kept. The room was very clean. You could tell time was taken to clean the room. The carpet was clean with no stains. There was complimentary coffee and maker inthe room as well as a microwave and refrigerator. The shower came with a soap, shampoo and conitioner dispenser which was nicer then those little bottles and bars you usually get. The motel offered a continental breakfast but we did not get to try it. I would stay here again.

"A good stay!!"

5
27/08/2016

This is the second time we stayed at the Sawmill Inn Best Western for a few day get-a-way from our Arizona heat. The staff was very professional and helpful. The room was good and the breakfast had many different choices. We will defiantly go back again.

"Mountain travels"

5
25/08/2016

What a great surprise on arriving at this hotel , tidy , great location , the most helpful manager who shuttled a group of 14 people back and forwards to the local diner / bar , fantastic scenery & great motorcycle riding roads

"A Great New Best Western"

5
23/08/2016

This is a great little Inn, with a terrific staff. I really enjoyed staying here. My 2 Service Dogs - one in training - were very welcome. David, whom I think is a resident manager, knew the Americans With Disabilities Act in some detail. I would recommend a stay here anytime.

"Small but lots of Creature Comforts!"

5
22/08/2016

We stayed a couple of nights here in Heber. First off, this hotel is located right when you enter Heber. It's surrounded by beautiful pine trees! The lobby is nice, welcoming as are the staff. Initially, the room we were given would not open; the door lock was inoperable. The manager immediately moved us. The room was large, and had a fridge and microwave and a good sized tv. The Wi-Fi was great; no problems with it at all. I saw a mention regarding the shower pressure; I didn't think there was anything wrong with the pressure of the showers unless you're wanting water that peels off paint?! The tv channels offered HBO and other movie channels, this was such a bonus. The king sized bed was very comfortable and the pillows were huge and cushy. I prefer a more flat pillow and asked if they had any, the front desk stated they would check. A few minutes later, a nice housekeeping lady arrived with a flatter pillow--I was ecstatic! So accommodating! We tried their breakfast the next morning and it was excellent! eggs, bacon, waffles, cold cereals, fruit, pastries, toast, coffee, juices and there was a nice little spread of various toppies for oatmeal or yogurt! It was clean and had plenty of tables too. The manager told us there would be biscuits and gravy! that was delicious too. Overall, it was a really pleasant stay. I highly recommend this Best Western! Otherwise, the town of Heber is small and doesn't offer a "down town" so to speak but has other options at the opposite end of the highway...

"Excellent and Well Cared For Property"

5
12/08/2016

Very, very clean. Staff extremely accommodating. Had a great sleep. I would recommend it to anyone traveling. The rooms were well appointed with plenty of outlets and really high speed internet. I need it for working. Wonderful location.

"Gracious customer service "

5
28/07/2016

I live in the scorching Phoenix Arizona and decided to pack light, swoop up the elderly dog and zip up to beautiful northern Arizona for cooler temps. The dog and I hit all the creeks and lakes, walked on paved paths and flat raw forest trails. Rather than drive home I decided since we were both beat to stay in Heber. I booked my room while still in Woods Canyon Lake and headed to the Best Western. The owner checked me in and to my alarm and surprise I thought I booked a "pet friendly" room but I had not. The owner was kind enough to up grade my room to a bigger room that WAS pet friendly at my already pre determined price!!! I was so grateful!! We were beat and the 2+ hour drive home was too long!! I was very appreciative of my upgrade and the room was outstanding in cleanliness & affordability, plus customer service was above and beyond. I would highly recommend the Best Western to everyone!!

"Compact, Cozy and Comfortable"

4
25/07/2016

This smaller Best Western was just what we needed for an overnight stay in Heber. We needed to be close to one of the camps in the area and this fit the bill. The hotel is a smaller, newer property. The room and linens were clean and had plenty of outlets for charging a variety of electronic devices. The bed was comfortable and the room was well appointed for a budget property. We could hear the water running in our neighbor's room and, if they were talking loudly, we could hear that too, but no more than any other budget hotel we have stayed in over the years. The staff were delightful - very attentive and polite. Always a plus. We didn't take advantage of the breakfast area but the selection looked good and the space is very well kept. We will be back.

"Good location, great value"

4
25/07/2016

We selected this hotel for two reasons: (1) its proximity (just 23 miles) to the east entrance to Highway 300, the "Rim Road," and the Mogollon Rim and (2) its value relative to worthy but more expensive options in larger nearby towns. Check! With several good restaurants nearby, the Best Western Sawmill Inn is a perfect fit for a one-night stay on the way to other destinations.

"Comfortable and friendly in Heber."

5
15/07/2016

My family was coming up from Phoenix to help me celebrate my birthday. There were too many to invite to stay with us. Dave and his wife worked with me to have my family stay in four rooms for two nights. They were very happy with the hotel and proximity to our home.

"Great Little Place in the Woods"

5
11/07/2016

Great Location Clean hotel, Friendly Staff, and Good Breakfast for a Reasonable price. Stumbled on to this hotel late afternoon. I recommend this to anyone in the Heber area needing a hotel...very well managed.

"Heber Business Trip"

4
05/07/2016

It is a very small town with limited hotel options. Very Happy we stayed at the BestWestern! It is in the middle of town and easy to get places! The breakfast included in the cost of the room was great!

bw_sawmill, Manager at BEST WESTERN Sawmill Inn, responded to this review
Thank you for your wonderful review. I am pleased that you enjoyed your hot breakfast, location & near by restaurants?.

"Clean, Quiet and comfortable"

5
27/06/2016

Heber is a very small town, not much to see, eat or do, but after a long day up at Red Rock Lavender for the festival, this location was perfect. Staff was friendly, location is very convenient to the freeway and the room was very quiet and comfortable. Basic yes, but clean and slept well. Breakfast buffet was good, coffee could have been a bit stronger but eggs, biscuit and gravy were tasty.

bw_sawmill, Manager at BEST WESTERN Sawmill Inn, responded to this review
Thank you for staying with us and thank you for your great review. I am happy to hear that the staff was friendly and helpful! We are Award Winning because of them and appreciate our guests for recognizing them. Hot breakfast is always a treat at the beginning of the day. Thank you for your business and come see us again soon.

"Good Hotel and Friendly Staff"

4
22/06/2016

We stayed here one night on our way north. This is a good hotel. The owner and staff are very friendly and accommodating. The room is nothing fancy but everything worked well. Room smells clean, linens are clean, good lighting, fairly quiet a/c which did take a while to cool down the room, small widescreen tv with DIRECTV, good water pressure in shower, good wifi, large room, close to a couple restaurants(but not walking distance on busy road). Breakfast is fair with one waffle maker, cereal, packaged pastries, etc. Parking is a little tight if their hotel is full. Not too many choices in Heber which is a little run down.

bw_sawmill, Manager at BEST WESTERN Sawmill Inn, responded to this review
Thank you for taking the time to comment on your recent stay. We are in the process of finding ways to improve our breakfast selections & alternate them. I know that variety is important and this is something we are addressing. This year we have added Bacon, sausage patties, eggs, biscuit with sausage gravy, Gluten free cereal & almond Milk. I hope to see you soon!!!

"Greedy Cheapskates"

2
22/06/2016

We were staying in Heber because of a forest fire related pre-evacuation notice for our community. We were charged $129 for one nights, whereas a follow-up check for rates the same day the following week showed a rate of $87 or so. Our room was okay, though standard facilities cleaning was lax. We went to breakfast around 8:00 to find eggs, potatoes and sausage pretty much gone. They were never restocked while we were there. The folks running the place were pleasant enough, but the overcharge, lack of attention to detail and flat out greed will keep us from spending any more of our hard earned money at this motel.

bw_sawmill, Manager at BEST WESTERN Sawmill Inn, responded to this review
Thank you for taking the time to write your review. We are delighted you liked the staff and happy that they made your stay more pleasant. However, we are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. At the time of reservation the rates are given. If our occupancy was low we did lower the rate for you without you telling us. I am glad that you enjoyed the extra discount we gave you by not charging for taking your dog in a non-pet room. We hope for another opportunity to exceed your expectations.

"Fantastic Experience"

5
13/06/2016

This is a wonderful Best Western. Yogi the staff was very helpful even though we arrived before check-in time. Room was spacious and comfortable. Sheets were soft and pillows were fluffed. Shower-head was adjustable and A/C was quiet. hot Breakfast included very happy. Everything about our stay was wonderful.

"FIRST EVER BAD EXPERIENCE"

1
07/06/2016

we got to the hotel about 11pm and the lobby was closed. we had to wake up the front desk person. when we got into the room the sheets and pillow cases were fithy and not changed. we tried to call the front desk to change the room and the front desk person would not answer the phone. we left the hotel

"BEST STAY"

5
06/06/2016

Staff was very knowledgeable on near by trails and lakes. Good spot for bird watching. Sun set on the rim was awesome. Hotel was clean, Hot breakfast was nice I liked that each day you had something different to eat.

"A great place to stay for a get away from the valley heat."

5
03/06/2016

The forecast for Phoenix was record breaking heat so we decided to get out of town and go to the high country for some cooler air. We scoped many places on the Rim for a place to stay. Settled on the Sawmill Inn because of price and also they are serving breakfast. They provided a wonderfully clean and comfortable room that really more than met our short term expectations. Thank you Sawmill.

"Not really worth it.."

2
30/05/2016

Beds were horrible. Breakfast was sad (eggs were not quite egglike). Staff was nice and the area was nice. Not much for amenities nearby. A bit far from any local fishing areas to be of any use. Better off in Show low or Christopher Creek.

"Good stopover, friendly staff, but work in progress"

3
28/05/2016

An older BW and it shows. However our bedding was new, in fact it was so new that the mattresses were still wrapped in plastic. I was in doubt wether this was to protect against stains etc but it felt odd and I spoke to the owner and asked wether it could be removed. It turned out the mattresses were brand new and somehow someone forgot to take the plastic off, so we went ahead and removed it ?? I was in need of some extra blankets and received them promptly. A point of attention : the "fresh/clean" BW tv remote was not fresh and clean. They are not in most hotels but then they should not be put in a sleeve and labeled as such. Breakfast was ok, as in any hotel of this class. Staff was friendly and helpful. Would stay again, especially considering the limited options in this area.

"Best Western"

2
26/05/2016

A big disappointment for a Best Western hotel. Very basic, little attention to detail (floors not clean, no towels in room, breakfast with no hot water for tea, milk all gone for cereal, grounds not kept) Would not recommend.

"Love my best westerns"

4
22/05/2016

There's like 2 hotels to chose from in heber. Even if there was 20 I would pick bestwestern every time. I'm an employee of best Western and as some of you may know, who read my reviews alot, I've never had a bad review of best westerns. This place was clean inside, breakfast was good, hotel staff was friendly, and I generally have no complaints. It was just a little outdated and the coffee in the room didn't taste good :( but that's just not something worth complaining about. I got my employee discount and didn't have any problenms. I stayed in room 218 and that door sticks and it super hard to open. Management may want to check on that :) overall great stay and I would return

"Nice, comfortable stay"

5
18/05/2016

My friend & I stayed here after spending the day at Petrified Forest National Park. Very well run motel -- staff was friendly & helpful. We requested a quiet room & were put on the opposite side from where most of the other people were staying. There was some road noise, but it wasn't bad as the traffic was very light overnight. Room was clean & updated. Breakfast was good, included scrambled eggs, biscuits & gravy, plus make-your-own waffles. Would definitely stay here again.

"the worst"

1
16/05/2016

worst hotel we ever stayed inn outdated nothing worked dogs barked all night next door on duty never responded to problem TV worked when it felt like it missed the wake up call toilet was loose leaked smelly place

"Mr.jack Rackham"

2
13/05/2016

Clean place but limited in services....probably stay somewhere else next time....?? called to make reservations but was told all rooms are booked...(.never booked at this time of month)...i acknowledged and said I will try another place. Then rep said "oh wait there are some cancellations and we have availability?? So I booked....here now....this place is empty...hmmmm???

"Affordable, clean, situated in beautiful country"

4
20/04/2016

We stayed here 2 nights for a wedding, the bed was comfy and the room was clean. The staff was very nice, my only issue was the busted soda machine that ate my money... Then the $1 charge for a tiny bottle of water from the front desk. But all in all, it wasnt that big of a deal and Heber is so beautiful it was totally worth it. If you stay here, right next door is a little shop with all organic lavender products, made in house and from a local lavender farm. Definitely stop by there!

"Met Expectations"

5
17/04/2016

This hotel met all expectations. We had a great group negotiated rate. It was clean and conveniently located. They had a shuttle to take us to local restaurants. The shuttle driver was friendly and courteous. The continental breakfast looked good but we did not eat it. We went just up the road to June's Cafe. A must do if you are in Heber for breakfast!

"excellent place to stay !"

5
17/04/2016

Had no problems staff was awesome ! great place to stay if you in Heber Az. lots of fun stuff to do and good food in area ! i highly advise The Best Western Sawmill to anyone looking for a clean friendly place to stay !

"Nice place to stay"

4
15/04/2016

This is a nice place to stay when I work in Heber or Heber area. Rooms were clean and staff was very helpful. I will stay there again on my next trip to Heber or the Rim, which will be next week. Thank you

"Enjoy my stay"

5
10/04/2016

A best place to stay in Heber. Small town we didn't know what we would run into but took a chance and stopped WOW it was nice, clean, confrontable and breakfast were very good. Eggs, biscuit, and gravy. YOGI showed me make your own yogurt I had 6 choices of different toppings to be added to yogurt,

"Good Hotel to spend the night"

3
08/04/2016

Management very friendly. Room clean. Bed a bit hard. Was a good standard accommodation and we did have a good enough sleep. The breakfast was disappointing in that containers were mostly empty and eggs left something to be desired.

"Recommended!"

5
28/03/2016

There isn't a whole lot to choose from in Heber, because it's such a small town, but of what IS there this is probably the best you'll find! It's small but it's clean and the beds are comfortable. The owner is extremely nice and very happy to ensure your stay in enjoyable. If you're traveling and need a nice, reasonably priced place to stay then you'll be happy with this one. Unfortunately though they are not a pet friendly hotel.

"Small town hospitality"

5
15/03/2016

After a long day hiking and exploring the area, we stopped in to the Sawmill Inn hoping to get a room with out a reservation. A happy smiling employee quickly had us registered, we so enjoyed visiting with him, his friendliness made us feel welcome. He recommended some local restaurants, which were excellent. The room was large, clean and comfortable. Lots of hot water in the shower. Comfortable king sized bed. The breakfast served in the lobby was good, with hot waffles, eggs, biscuits and sausage gravy, along with fruit, cereal and yogurt. So much better than those places who only have continental style breakfast. We went away ready for another day of adventure. Will definitely recommend to others and return to the Sawmill Inn.

"The room was good"

4
15/02/2016

The entry way and front office smelled like curry upon arrival. The room was not ready until 3pm. It is slow season and hotel was not full but they can't have rooms ready for those few that are arriving. The next morning we went to get a little breakfast (bagels etc) but the entire area still smelled of curry and kinda made us not want to eat.

"Quiet and clean"

5
11/02/2016

Well, Heber in winter doesn't compare to New Orleans in Mardi Gras, but if you're looking for a quiet getaway, this might be your place. It was the only hotel open, but that's not a bad choice. It's clean, has nice proprietors and a breakfast buffet. We would come back. Nice views of Ponderosa pines.

"Comfortable, well-maintained property!"

5
11/02/2016

We stayed at the inn for my dad's funeral so I reserved four rooms for my family. I had asked for our rooms to be close together if possible. Management did not know the reason we were in town for, but when they found out, they were very welcoming and went out of their way to make our stay enjoyable. Our rooms were together and pack and play was deliver in the room when we arrived. The rooms were wonderful. They're spacious, clean, and very well kept. We will definitely stay here the next time we are in town.

"staff"

5
11/02/2016

Sawmill staff help me prepare for my meeting. I did not preplan my business meeting before my flight to AZ thinking I will do it when I get there but no office supply. WOW… So the manager found out and helped me prep for my meeting with his supply… Now that's what I call service. Even made small art in color for me and print it. Every time am in the area will stay with you.

"A+ place to stay"

5
02/02/2016

Excellent service, clean & spacious rooms, gracious & friendly staff, safe & quiet environment, small town but nice. The food were fresh ,tasty and healthy. Eggs and waffle with dry toppings was a A++++++++. As always will keep coming back.

"Best Ever"

5
30/01/2016

I love Best Western.... This was the best hotel on my trip. Wow it had everything breakfast was the best. Eggs, sausage, and yogurt with toppings. Internet worked on the laptop didn't have to call someone for it Unlike other hotels on my tip. Quit place right off the highway. Very nice. On my way home saw cowboys delivering mail on horses.

"clean and comfortable. "

5
20/01/2016

while on a business trip stopped here for the night . place was clean and bed was comfortable. would gladly return when in this area again . west of motel is a good mexican food cafe . wad cool to stand in parking lot and watch deer playing . the lobby wad Clean. left before breakfast so can't say about that .

"Great Customer Service"

5
18/01/2016

A smiling face and no waiting at 3:30 AM! And when things were left in the room, the staff promptly arranged for them to be shipped for us, timed to match our arrival back home. What a great example of customer service

""Great Place to Stay""

5
17/01/2016

Great place, as soon as I entered the hotel I was greeted with a smile. Room was very clean, Bed was very comfortable and it included a continental breakfast. But the hotel had" Hot Breakfast" being served in the morning took me by surprise. good eggs and waffles. "Dave was very friendly and always wanting to help.

"Great stay"

5
26/12/2015

We have been very happy at all the Bestwestern motels we have stayed They have had great staffing and friendly service clean and very quite we won't stay any where else .easy to book online ready when we get there, reasonable on price

"Best Western Sawmill Inn, Heber, ARIZONA"

5
02/12/2015

The staff was friendly and excellent accommodations. The staff responded to every request and were helpful with all of my needs. Breakfast was excellent and included fresh fruit. Quiet at night. The area was nice with lots of hiking trails.

"A delightful discovery"

5
21/11/2015

I was driving from Phoenix to New Mexico and came across this Best Western en route. Pulled in because I like BW. It was a one night stay, but very comfortable. Generally, when I stay in a motel, I find it difficult to sleep well. (Strange bed, place, etc.) Not here--very comfortable. Nearby restaurant was also very good. (Home made Bleu Cheese Dressing!) Instead of little bottles of shampoo :& conditioner, and little (wasteful) bars of soap, they had dispensers! Great idea to eliminate a lot of waste/plastic. Continental breakfast has been expanded to include scrambled eggs, sausage gravy & biscuits. Better than just breads & sweet rolls.

"Best Value"

5
11/11/2015

What a great weekend we spent with Travis Walton & the team!!! Great food and location. It was clean comfortable and breakfast was great. Coffee, eggs, fruit and yogurt. The excursion tour was an adventure of its own. Loved every moment of it. A wonderful evening, and leaving with lots of questions about the universe, outer space and what may lay out there........We all know we are not alone.

"Good choice in the town of Heber with limited choices"

3
07/11/2015

We stayed here one night while attending the SkyFire Conference that was held at Bison Ranch five miles down the road. We had a ground floor room. All the rooms had an entry from the outside like a motel. The room was fine, nothing fancy. If you notice no soap or lotion on the vanity, look on the wall next to the hair dryer for the dispenser. The breakfast was the usual fare. I would stay here again if staying up in that area. The Red Onion Restaurant less than a mile away is a local favorite with a lot of tv's for sports watching. We had burgers which were food. Also the Wild Women Saloon at Bison Ranch had good food too. Would stay again.

"Helpful friendly staff"

4
29/10/2015

Management and staff were quick to respond and personable. The location is convenient to travel between PHX and ABQ, and has a small town ambience. The water is cold and delicious, amid the pine forests of northern Arizona.

"Two nights in the mountains!"

4
20/10/2015

Attended a wedding at the All Seasons Lodge and the wedding party had a block of rooms for guests. The hotel is two stories accssible from the outside. No elevator. I had booked in August so we were able to get ground floor. We had two comfortable queen beds, nice size Refridge and micro was stainless see exterior which .ooked new. Nice size flat screen high def TV that had good reception. Free wifi. Clean and comfortable. We were second from the end rm. on the opposite side from check-in. Fairly quiet except early morning when people walking by our door/window talked loud or started their vehicle. Our view wasn't bad. Kind of scenic with trees and a high hill with rocks. The hotel staff was very welcoming and friendly/personable. The breakfast area didn't have a lot of seating. Brkfst was the usual. Hubby said the apple juice was really watered down. OJ was good. It's a very small town, not a lot of things to do unless you are into camping/ outdoor adventures. But we were busy with the wedding. Would recommend it but it's best to get there before dark so you can find your way around the town. It is over 6600 elevation and I did notice a bit of altitude adjusting. It only has a fitness center, no pool.Price was very reasonable using AAA. I like that they are using water conservation by reusing your towels, bedding if staying more than one night. The sink is outside the toilet/shower area. Dispensers for both sink and shower for soaps, lotions, shampoo, conditioner. AC worked well but we had the window wide open for fresh air except for sleeping and it was a cool weekend so did not use the AC.

"Nice, Clean and Comfortable!"

4
18/10/2015

WE met family here for elk hunting and it was a great place to come back and relax after spending most of morning and day outside in this beautiful rim country! The owner and family are exceptionally nice and pleasant people. We ended up booking a larger room with couch and sitting area unbeknownst to us and it was quite comfortable so those camping in our family could come hang out. We realized upon check in the adding door to room next door was broken. The owner concerned for our safety did not rent out that room that night. He had door fixed early next day! Everything was very clean and well taken care of.

"Cozy Clean and Comfortable"

5
03/10/2015

Overall experience here was wonderful! Checkin was fast and the manager made good conversation when we arrived. Our room was nicely cooled and the bed and bathroom were well groomed. Offered free breakfast and fast Wi-Fi. Will be staying again!

"Cool quiet location"

5
02/10/2015

Stayed one night on my way back home, two queen room - plenty of space, clean, quiet, parking in front of the room. Best sleep I had during my travel from one location to another. I would definitely recommend this location.

"Good stay"

5
30/09/2015

This is the second time this year that we stayed at this Best Western, Each time has been a good experience, Breakfast had hot and cold items. The parking is ample. Front desk people are very helpful.

"Disappointing"

1
26/09/2015

The hotel website stated it was 'pet friendly', so I booked a room through their website in advance for myself and my small dog . When I showed up in evening to check in, I was told there were rooms available but there were no 'pet rooms' available, and that I would not be able to stay there. That left me in a real bind on very short notice, and forced me to scramble around the area on short notice to find a hotel that would allow my dog. It was not a pleasant situation.

"Very Nice"

5
20/09/2015

From the time I made reservation to check out everyone was helpful. I loved the breakfast they actually had gluten free Cereal, eggs, Sausage gravy and biscuit and more. on the web it said it was continental but it was more like Hot breakfast. thank you dave and staff.

"Saw Mill Inn"

4
20/09/2015

Staff were very friendly and helpful. Room was clean and smelled good. We had plenty of towels to use. We had to ask to change rooms because one of our party was very handicapped and they were able to make a call and we got a ground floor room. The clerk was so helpful and polite.