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Statt Hassleholm, Sure Hotel Collection by Best Western, Hassleholm

3.5/5  - basé sur 103 notations.
Frykholmsgatan 13, SE 28121, Hassleholm, Sweden - See map

The Statt Hassleholm, Sure Hotel Collection by Best Western is a 4 Star business and conference hotel. We have 93 non-smoking rooms, of which three are wheelchair accessible. All rooms have new smart televisions with apps. There is access to wireless Internet in the entire hotel. As a guest, you also have access to the lounges, sauna and gym. This is a cash free hotel. Due to environmental and security reasons we only accept payment with a credit card.

Sure Hotel Collection

Statt Hassleholm

LABEL_ITINERAIRE

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Hotel advantages

  • 24-hour front desk
    24-hour front desk

Guest reviews

In partnership with tripadvisor fr
based on 103 guest reviews
NOTE ISSUED
Excellent
26
Very Good
30
Average
30
Poor
15
Terrible
2
REFER TO NOTICE
Business Business
51
Couples Couples
21
Family Family
8
Friends getaway Friends getaway
8
Solo travel Solo travel
10
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Dinner with friends"

5
28/07/2018

Had a great ”before party” with old friends at this great place in my hometown. Delicious food, great personnel with a service mindset. Couldnt have been better! I can recomend the the København platter as a maincourse, really worth its while.

annasmith2015, Public Relations Manager at Hotel Statt Hassleholm, responded to this review
Hej Jessica! Tack för ditt fina beröm! Jag ser till så all personal får ta del av det. Varmt välkommen åter! Mvh Anna S

"Excellent quality for a great price"

5
09/07/2018

We unexpectedly found ourselves in Hassleholm over night. We hopped off the train and walked one block to Hotel Statt. The price was excellent for what we got. Check-in was quick and easy. The rooms were newly remodeled. The bed and pillows were comfortable. The room was a bit warm but there was a fan and we were very comfortable. It included breakfast, which had many choices and an excellent expresso machine.

"Perfect for a last-minute accomodation"

5
02/07/2018

After being held up by the swedish rail system my friend and I were stranded in Hassleholm. We came to this hotel by the rail station and were put in one of the last rooms that evening. The beds were comfortable and clean, and the bathrooms were immaculate. Breakfast was excellent the following morning, and wifi was usable as well. Totally would recommend staying here again.

Annika B, Guest Relations Manager at Hotel Statt Hassleholm, responded to this review
Dear sender, Thank you so much for your kind feedback and rating! We are looking forward to see you again. Welcome!

"Just good enough"

3
28/03/2018

The Hotel is situated just a 3 minutes walk away from the railway station. The staff at the reception was friendly and efficient. My single room was small, clean and functional. The newly refurbished spacious bathroom presented the typical swedish walk in shower and a heated towel rail. WIFI worked ok. Breakfast as usual. Nothing special, a hotel like many others. Don't count on the so called fitness room, it's not in a good shape. The food in the restaurant did not convince us, a group of 50 people. Even though we booked the food in advance, the service couldn't cope, neither with serving the drinks. The Pub next door is definitely the better option.

annasmith2015, Kundansvarig at Hotel Statt Hassleholm, responded to this review
Hi Dietmar! I'm sorry to hear you felt the hotel and our services were only good enough. We are in the midst of a total renovation of the hotel and we expect to be done with all the hotel rooms by autumn 2018. We hope to have you as a guest again when our whole renovation project is completed - the gym and relax area will be updated too by that time. Best regards Anna Smith

"Old hotel in the city center"

2
17/10/2017

The public areas of the hotel seem to be renovated while the rooms - at least the one I had - are really old. My single bed room was very dark with very bad lighting. Breakfast was ok Gym in a cellar room, sauna without any place to rest afterwards.

Anna S, Receptionschef at Hotel Statt Hassleholm, responded to this review
Thank you for your review. We are currently renovating the whole hotel. 35 hotel rooms on the third floor were completed this summer. The next floor will be done in December - January. The remaining and last floor of hotel rooms will be finished next summer. Beside that we are renovating all the public restrooms at the moment and will start with the lobby and restaurant in november. We hope to welcome you back to a fully renovated hotel next time you come for a visit. Best regards Anna Smith

"We were so lucky that the started to set up a bouncy castle and a carousel just outside our window at 5 a.m"

3
07/05/2017

We stayed at Statt two nights in connection with a family event. Because of roadwork it was impossible to drive to the hotel. We had to stop in a street close by and walk the last piece. The hotel did not have any free guest parking. We were sent to a public parking garage where the hotel had three fields. We had to pay 240,- SEK for two days parking. The first impression of the rooms was good. We had a Deluxe room. The bathroom was nice and the room felt clean. The first disappointment was the bed's. It was two single beds where you can adjust the hardness of the mattress. This was definitely great when the bed was new. It was still working, but the mattress was now longer flat. The mattress slanted towards one side and when the bed only was 75 centimetres wide it started to look like an interesting night. We arrived on a Friday evening and it was some kind of “city festival” in the town square where the hotel is located. We were so lucky that the started to set up a bouncy castle and a carousel just outside our window at 5 a.m. At this point we understood that there is no soundproofing towards the street. When they started up the air compressor for the bouncy castle there was no more sleep. The bathroom and the shower was very nice and there was plenty of hot water. The breakfast was also excellent with lots to choose from. The second night the bouncy castle and a carousel was gone and we got a good night sleep.

annasmith2015, Informationsansvarig at Hotel Statt Hassleholm, responded to this review
Hi Tor! Thank you for your review. We're glad that you enjoyed our breakfast buffet and you could sleep well the second night. I'm sorry to hear that the noice from the city disturbed you the first night. We will examine the beds, both 90 cm wide, and mattresses in that room to see if they need to be adjusted in any way. Best regards Anna Smith

"Fire alarm falsely triggered many times"

2
20/02/2017

I stay at Statt a few days every week. This is the only hotel close to the town center that is at least decent. Things that I am not satisfied with: -fire alarm is triggered falsely very often -the ventilation in the bathrooms is too weak. It takes a long time before you can see yourself in the mirror after a shower because of the steam -poor cleaning. I left the "please clean my room" sing on the door one morning because I saw dust on the wardrobe shelf where I wanted to put my clothes. When I returned in the evening it was still dusty. -small beds Good things: +The staff are very friendly and helpful +excellent location

annasmith2015, Informationsansvarig at Hotel Statt Hassleholm, responded to this review
Hej Mikael! Tråkigt att du varit med om flera larm. Det har visat sig att vårt automatlarm har utlösts av flera olika orsaker. T.ex på grund av att duscha i hett vatten med öppen badrumsdörr, hår- eller deodorantspray för nära detektorn m.m. Vi informerar våra gäster kontinuerligt muntligt och med skriven info på hotellrummen så det inte händer igen. Säg till nästa gång du bor hos oss att du önskar en större säng. Våra enkelrum har sängar från 90 cm - 160 cm. Vi har precis köpt 35 nya sängar och bytt ut på både enkel- och dubbelrum. Vi fortsätter successivt att byta ut sängar till nya. Tråkigt att höra att hyllan i garderoben inte var dammad. Vi tar till oss av kritiken och ser över våra rutiner så det inte händer igen. Tack för ditt trevliga beröm av vår personal. Varmt välkommen åter! Med vänlig hälsning Anna Smith

"Choice for staying close to Hässleholm"

3
31/01/2017

Close to train station. Very good breakfast. Refurbished bit some while ago. Choose for dinning inside hotel or outside with number of restaurants just in downtown. It is more bout practical stay close to Hässleholm and not choosing long travel from other hotel

"Good location but a bit old style"

3
12/01/2017

Seems the take profit they are basically the only hotel in town. Good location straight in the centre and only 200 meters from the train station, spacious and clean room but in my view some renewing are needed, also in the common area