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Best Western Plus The Hammondsport Hotel, Hammondsport

5.0/5  - basé sur 288 notations.
8440 State Route 54, 14840-9795, Hammondsport, United States - See map
Best Western Plus The Hammondsport Hotel - The Stately Hotel Exterior At Sunset The Best Western Plus The Hammondsport Hotel is ideally located in the center of Hammondsport. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Plus® The Hammondsport Hotel is perfectly nestled in at the southern tip of Keuka Lake and located in what was voted by readers of Budget Travel as the "Coolest Small Town in America"! Whether guests are here for the breathtaking scenery, the multitude of outdoor activities or simply to enjoy the award-winning wines, beers, and spirits of the Finger Lakes region, the Best Western Plus® The Hammondsport Hotel offers exceptional value and comfort while enjoying their getaway. Guests will enjoy complimentary Wi-Fi, an elegantly designed lobby and guestroom complete with local flare, a complimentary hot buffet breakfast, 24-hour state of the art fitness center, 24-hour business center, indoor heated pool, meeting/banquet facilities that accommodate up to 125 attendees, and free parking. We also offer a mini-frig, microwave, coffeemaker, 40-inch LED Samsung® TV’s with expanded HBO®, and Sealy® pillowtop mattress in all of our guestrooms. Business travelers will appreciate the newly constructed Best Western Plus® The Hammondsport Hotel and are always a welcome delight. In addition to all of the amenities and comforts we have to offer, guests will also enjoy a short commute while visiting The Glenn Curtiss Museum, The Finger Lakes Boating Museum, world class local wineries/breweries/distilleries, and other exceptional local restaurants and businesses in the Hammondsport town center. Book your upcoming stay at the Best Western Plus® The Hammondsport Hotel, and find out why we are the best hotel in the “coolest small town in America”!

Best Western Plus

The Hammondsport Hotel

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 288 guest reviews
NOTE ISSUED
Excellent
250
Very Good
33
Average
2
Poor
1
Terrible
2
REFER TO NOTICE
Business Business
13
Couples Couples
134
Family Family
87
Friends getaway Friends getaway
36
Solo travel Solo travel
10
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great hotel with breakfast in Hammondsport!"

5
05/11/2018

Slightly outside the town of Hammondsport and a short drive to Lake Keuka wineries, this is a hotel in pristine shape. The breakfast offered a full selection of hot options, as well as continental foods. There were fresh cookies out at check-in and access to hot beverages at all times. The hotel has two large outdoor fire pits great for relaxing by in the evening. The hotel staff were friendly and knoweldgeable about the area, giving great lunch, dinner, and winery recommendations. Highly recommend this hotel!

"Great breakfast"

5
03/11/2018

We have stayed at this property once a year since it opened. It is our go-to lodging in Hammondsport. Staff if great. Local artwork, which is everywhere, makes this chain hotel feel local. Breakfast in the morning offered a far larger variety of choices than most hotels offer in their included continental breakfasts.

"Awesome Place - Clean, Friendly Environment"

5
30/10/2018

Had a great stay there this past weekend. The room was nice, and reasonably priced. The front desk was helpful. I prefer a hotel like this to the bed & breakfast's in the area, in my personal opinion. The breakfasts were good, and the breakfast area was very well maintained during breakfast hours. There were warm cookies in the breakfast area after-hours. A nice touch. There are two fire pits on the one side of the hotel for folks who want to sit outside and chat in the cooler weather. The Hammondsport area is a great jumping off point for tours of the Finger Lakes wine region.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear B9568LGjimc, Thank you for the "5 Star" review. We are so pleased you enjoyed your stay. I like to also thank you for the wonderful comments about our hotel and its associates. We work hard to provide the best possible stay for our guests.We sincerely hope you will come back and visit us often. Best Regards, Karen Guinan General Manager

"Beautiful Facility"

5
22/10/2018

Newer property, nicely appointed rooms, a little pricey overnight we stayed there. There was a bus load of college kids there but we never heard a peep from them. I would stay here again, I guess just a busy weekend when we went there.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Steve W, Thank you for choosing our hotel. You did pick one of the busiest weekends but that's why you come to the beautiful Finger Lakes! So many things to see and do! We are so pleased you enjoyed your stay. Please come back and visit us soon. Best Regards, Karen Guinan General Manager

"Great Finger Lakes Hotel"

4
17/10/2018

This hotel makes a nice base for seeing the sights in and around Keuka Lake. The Curtiss Museum is right up the road and downtown Hammondsport is a short drive away. There are many winerys just a short drive from here. The complimentary breakfast was very good and the common areas are well tended to. Warm cookies in the evening and the 24 hour coffee and tea are nice touches. Nicely appointed rooms. WiFi and cell service a bit spotty probably due to the rural/hilly location. Front desk staff was friendly and very helpful with directions and recommendations for local eateries.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Mommaricch, Thank you for the wonderful review. We are so pleased you enjoyed your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Karen Guinan General Manager

"Great hotel"

4
15/10/2018

We recently went to the finger lakes area for a long weekend away and after much research settled on the Best western plus in Hammondsport. I was not disappointed at all with our stay. The hotel seems newer and was very well appointed. The free breakfast was a great way to start the day! The room we had was very spacious and clean, comfy beds as well. We loved the location also just a short drive to many different attractions in the area. We would definitely stay here again if in the area. Bonus was the two fire pits outside that were perfect to sit and enjoy some wine and relax at the end of a long day of exploring the area. The staff was more than nice and accommodating with anything you could ask for. Overall a great weekend and a perfect place to stay.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Danielle B, Thank you for the wonderful review. We are so pleased you enjoyed your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Karen Guinan General Manager

"Nice hotel but NOT soundproof"

2
15/10/2018

This hotel is quite new and nicely appointed. Rooms were nice and free breakfast was excellent. However, all this was ruined by lack of soundproofing. We could distinctly hear TV noise from adjacent rooms after 11 pm, and they started in again at 7:30 the next morning. Since we had a long car trip to get there and we were tired, we wanted a little extra sleep and could not get it due to the noise. (Btw, there was no point in asking for another room as the hotel was completely full and the front desk person told us this at check-in.) Also, the price of this hotel was a little high for the area. We would not stay here again.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Damian B, Thank you for completing a review for your recent stay at our property. Your business is very important to us and we value your feedback. Always let your hotel know about any problems you experience with noise from another room. It usually takes one request from the hotel staff in most cases. Most people are unaware and understand once they have been told about their excessive noise. Regarding the price being a little high, we do offer lower rates during off-season or off-peak days which might be a better option for your budget and we always include a complimentary full hot breakfast with your stay and many other amenities which are all included in your room rate. By telling us what you liked/disliked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Karen Guinan General Manager

"Great base hotel for exploring the Finger Lakes"

5
15/10/2018

This visit was our first time in upstate New York. We wanted to explore the Finger Lakes region and chose this hotel for three nights. It was a good choice, we explored Hammondsport and the surrounding area. There are numerous wineries and breweries in the vicinity we visited. The hotel was clean, nicely decorated and the staff were great. Always enjoy the breakfast!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear hansibear80, Thank you for the wonderful review. We are so pleased you enjoyed your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Karen Guinan General Manager

"Wonderful place"

5
14/10/2018

We had to make an emergency trip to Bath NY. All area hotels were booked. We needed a place to stay, as my father in law was passing and we needed to be there with him. I called the Best Western in Hammondsport and the lady there managed to get us 2 nights. It's a lovely place. The folks were very accommodating and pleasant. Beds were fairly comfortable, room was very clean and bathroom was great. This place has superb towels. Not the stiff starchy scratchy kind. Very soft and absorbent. Sometimes it's the little things that make a place stand out. Great place, great breakfast, super people. Will definitely stay here again.

"Best Best Western I've ever stayed at"

5
08/10/2018

I don't rate too many hotels as Excellent, but this one really impressed me. If all the hotels in the BW chain were this good, I wouldn't stay anywhere else. Our room was spacious, clean and comfortable. The beds were much better than average for a chain hotel. We had a microwave and mini-fridge that had their own little work area, instead of occupying needed space in/on other furniture in the room. There was a lot of drawer space (something that seems to be shrinking in other chain hotels) and two chairs, one at the desk and the other a comfy chair with footstool. The place was reasonably quiet and the staff were friendly and attentive. The bathroom was very nice, with plenty of sink counter space, and a walk in shower. The light switch was inside the bathroom so that if one partner needs to go in the middle of the night, they can close the door before turning on the light. (A surprising number of hotel bathrooms have light switches outside, thereby ensuring that the other partner will be awakened when the light goes on.) The free hot breakfast was pretty good. it's hard to find nits to pick but there are a few minor ones here. One is that there's only one elevator, so if it is busy, you have to wait. It wasn't a huge problem during our stay. The fitness room was only average, as it had four machines and two of them were buttbusting bicycle seat exercise bikes (many other hotels have semi recumbent bikes with comfortable seats with backs). The wifi was adequate but seemed a little slower than what I experience at many other hotels. Of course, location is important and this is nicely located on a main route on the edge of town, convenient to the Curtiss museum across the street. The price was quite reasonable as well, making this hotel an excellent value. If I'm in the area again, I will definitely stay here.

"Stay here!!"

5
08/10/2018

What a wonderful find- clean - friendly - updated - we had made a reservation including our pet -upon arrival they informed us that they stopped being pet friendly over a year ago - however since we had made the reservations noting we had a pet they HONORED the reservations - no problem and couldn't have been more accommodating- this is without a doubt the very best hotel of this caliber we have ever stayed in

"Great hotel. Comfortable Stay"

5
01/10/2018

After what turned into an 11 hour travel day I arrived at the Best Western Plus Hammondsport to find we were upgraded to a suite! The hotel is clean, the staff extremely friendly and helpful. Breakfast is a nice spread to feed everyone. I was visiting the area for the Wineglass Marathon Weekend and the staff opened the kitchen early for the runners and had the most perfect food-to-go bags with everything a runner (or tired kid) could want at 5am. Will definitely stay here again.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear AlyssaV184, Thank you for choosing our hotel. We understand that the adventure starts with a good breakfast! Sometimes you can sit and eat and other times you have to get up and run...literally! You picked a great weekend to explore the Keuka Lake region and we sincerely hope you will come back to visit us in the very near future. Sincerely, Karen Guinan General Manager

"Great hotel"

5
01/10/2018

I was there this past weekend for To the Wine run race weekend and had a great stay. They went above and beyond to make sure all the racers who are staying at the hotel got feed and opened breakfast up early for us.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Guide571647, Thank you for the "5 Star" review. We are so pleased you enjoyed your stay. Breakfast is so very important especially if you are running a marathon. We understand and love having the runners stay with us. Please come back and visit us soon. Best Regards, Karen Guinan General Manager

"Very comfortable, relaxing and quiet"

5
30/09/2018

I have stayed here twice,definitely will stay here again the employees here go out of their way to make sure you are comfortable and happy. The room's are Comfortable, very clean. Well worth you're stay

"Excellent Hotel"

5
29/09/2018

This hotel is excellent especially the staff. The staff is attentive, friendly and on point. The rooms are setup nicely and is very clean and organized. All the ameneties such as the pool and workout area is kept in imaculate condition. Would highly recommend this location.

"Large family sized rooms"

5
25/09/2018

We only stayed one night on our way to Toronto. We had been to Keuka Lake when my son was at Cornell. The rooms are very large here, definitely large enough to hold a family. Our room had two queen beds plus a pull out sofa as well as mini fridge and microwave. The hotel itself was very clean, it is not in the town but only a short 5 minute drive into Hammondsport. Breakfast that came with room was your typical quick breakfast but they were cleaning up the tables so promptly was better than most. If I am in the area again I would definitely stay here.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Dee E, Thank you for choosing our hotel while visiting the Keuka Lake/Finger Lakes region. We are so pleased you enjoyed your stay! The room you had was an upgraded suite and you are so right! It is perfect for families. That extra room makes all the difference! Please come back and visit us soon. Best Regards, Karen Guinan General manager

"Perfect Place to Stay"

5
24/09/2018

At reception upon check in Bridgit was very friendly and welcoming, recognized that we are loyal to Best Western, and took great care to explain all of the facilities at the hotel and seemed to be very proud of all that you had to offer. She said to be sure to have some of the warm cookies (delicious!), and to sit outside by the fire pits which she would light at dusk. She explained the breakfast and the lady who makes some of the items (that lady was very kind and helpful in the morning). Bridget took the same care with 2 young men checking in ahead of us and when we saw them in town at a restaurant she recommended (Burgers and ....?) they also commented upon how helpful she was. She is a real asset to the property. We will return when in the area again. Hotel had a beautiful view of the forest and hills. The pool was clean and inviting. Highly recommend .

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear CanadianTraveller_8, Thank you for the wonderful review about our hotel and the staff. We are so pleased you enjoyed your time in Hammondsport. There are amazing restaurants and places to discover in the Finger Lakes. Sounds like you had a chance to visit quite a few of these. If you didn't then you will just have to come back and visit us soon. The leaves are going to be turning soon and we hope you will take a little time to come and see them. Best Regards, Karen Guinan General Manager

"Paul-VT"

5
24/09/2018

Thoroughly enjoyed our stay. Great rooms, fantastic breakfast, very helpful and friendly staff, Loved the location, and just a short distance to several really good restaurants and great wineries. The indoor pool was clean and relaxing, and the fire pits were a nice touch to gather around with family and friends on a cool night. We will be back next year on our annual trip to the Finger Lakes

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Paul-VT, Thank you for the "5 Star" review. We are so pleased you enjoyed your stay. The fire pits are the prefect ending to a great day of discovering the Hammondsport/Keuka Lake region. Nothing better than sitting and laughing with old and new friends! We look forward to having you back in the near future. Best Regards, Karen Guinan General Manager

"Within walking distance of Glenn Curtiss Museum"

5
22/09/2018

In the area of Hammondsport for the Wings & Wheels festival as well as visiting wineries. Spent 2 nights at this Best Western and found it to be very nice. Office gals Faith & Bridget were very courteous and helpful. Great breakfast with plenty of items to choose from. A shout out to Melody in the breakfast area who was always keeping everything stocked and was helpful to all of the folks eating. Another gal helped Melody, but I didn't catch her name. Rooms are very nicely appointed. The area is a great place to visit as this town is located on the shore of Lake Kuala, one of the Finger Lakes. Also, I had little knowledge of Glenn Curtiss before visiting Hammondsport, but after a trip to the Museum, I realized that he had as much if not more contribution to America's flight history as the Wright Brothers.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear kubota35, Thank you for the wonderful review. We are so pleased you enjoyed your stay. I love to hear about our guests' discoveries while they were staying with us. I could not agree with you more regarding Glenn Curtiss Museum. It is truly an amazing place to explore. Please come back and visit us soon. There is always something going on in the Finger Lakes region. Sincerely, Karen Guinan General manager

"Excellent hotel - great staff"

5
17/09/2018

Stayed here for a wedding. Entire stay was great - staff was friendly and very helpful. Entire experience at the hotel was great Rooms were very clean, bed was comfortable and the outside fire pits were great and put to good use

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Mike T, Thank you for the wonderful comments about our hotel and staff. We work very hard to make the best stay possible for our guests. The fire pits are a great way to end a long fun-filled day. So glad you could enjoy them. Please come back and visit us soon. Sincerely, Karen Guinan General manager

"Finger Lakes vacation"

5
15/09/2018

This hotel is reasonably priced and in a very good location. The rooms a good size and very clean. The breakfast is wonderful and the staff couldn't be nicer. I plan to return to the area in May and will definitely stay here again.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear js2h, Thank you for the wonderful comments about our hotel and staff. We are so appreciative and work very hard to make the best stay possible for our guests. We look forward to seeing you return in May 2019! Sincerely, Karen Guinan General manager

"Stayed 3 nights to attend the Vintage Grand Prix at Watkin's Glen"

5
11/09/2018

We were on the third floor, very quiet. The room had everything we needed, microwave, refrigerator, hair dryer and was very clean. The towels weren't the highest quality but served the purpose. I also would have preferred better pillows but that's just personal preference. My husband didn't mind them. Bridgette at the front desk was very friendly and helpful. We also liked the airplane hanging in the lobby and the warm chocolate chip cookies each afternoon!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Coopermom2017, Thank you for choosing our hotel, the wonderful comments about our team, and for the "5 Star" review. We are so pleased you enjoyed your stay. You picked a great weekend to come the Finger Lakes region. The vintage race is exceptional! Please come back and visit with us soon. Best Regards, Karen Guinan General manager

"BEST Best Western....EVER!"

5
10/09/2018

Came up from Philadelphia to do the Wine Trail and stayed here three nights. Great location, great rooms, great staff and there are two “Stars” in the breakfast room, Sue and Melody. They put on a great breakfast, tons of fresh choices, and the coffee is delicious. They are also a great source of local information. Delighted with our stay. Judy and Jan

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Bannyrose, Thank you for the outstanding review of our team and hotel. We are so pleased you chose to stay with us out of the many options available to you. Sue and Melody are fantastic and they are the bakers of our homemade muffin and breads. Our breakfast is #1 in our region for a reason! Please come back and visit us soon. Sincerely, Karen Guinan General Manager

"Loved this hotel!!"

5
02/09/2018

I would recommend this hotel to anyone traveling the area. Rooms are very big, clean and modern. Breakfast is very good and the staff is super friendly and helpful. There is also a nice pool which my kids loved. Enjoyed it a lot!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear anat b, Thank you for your "5 Star" review. We are so pleased you enjoyed your stay. We know that when families travel, there are challenges that parents must overcome. We hope to be helpful and do everything we can to make your trip more enjoyable. Please come back and visit us soon. Sincerely, Karen Guinan General manager

"Wonderful Indian Summer Vacation "

4
30/08/2018

We stayed for 4 nights. The location was perfect. We spent the days touring wineries and breweries along the entire Keuka Lake. It was a nice mini vacation! The hotel was clean and comfortable. Breakfast was simple but nourishing. The pool was refreshing. We would definitely return!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear susanbl8449ZF, Thank you for the wonderful comments about our hotel. We are so pleased you enjoyed your stay. Please come back and visit us soon. Best Regards, Karen Guinan General Manager

"great place to stay"

5
29/08/2018

This Best Western is a great place to stay in the Finger Lakes. Located at the tip of Keuka Lake, it's easy access to all things Keuka, and a quick drive to Watkins Glen, on the southern tip of Lake Seneca. the hotel was very clean, looks new! Comfortable bed, fluffy towels and a large bathroom. The best thing was the included breakfast! Great full breakfast selections, dining room kept very clean by two women who were very pleasant and helpful. Front desk personnel couldn't have been nicer! There is an indoor pool, and a nice workout room. We'll definitely stay here again!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Sue4LSU, Thank you for the wonderful comments about our hotel. We are so pleased you enjoyed your stay. We work very hard to ensure our guest are comfortable and happy. We look forward to having you stay with us soon. Best Regards, Karen Guinan General Manager

"Great location and great value"

5
29/08/2018

I have had the pleasure of visiting Hammondsport about 3 times a year for a number of years. I have always stayed at the Best Western since it open. The service, the room and the value has always been exceptional. It is also located near some outstanding restaurants.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear ohio200080, Thank you for the wonderful review and you are so right! There are some amazing restaurants located within minutes of the hotel. The food out here is as delicious as the wine! I also want to tank you for staying with us whenever you visit Hammondsport. It means the world to know that you return and stay with us each and every time. We look forward to taking care of you again in the very near future. Sincerely, Karen Guinan General Manager

"Comfortable hotel with pool and outside space"

3
28/08/2018

We only travelled from Penn Yan to get here so our rooms were not yet ready but we just needed to leave one car and some luggage before going on to Corning to visit the glass museum. By the time we were back all was ready for us and although there are no rooms with patio and no lake views the hotel is easy to find as it is on the main highway and it is set in a woodland area. The room was comfortable and included a fridge, coffee machine and seating area with sofa. There is a large lobby with seating (and overhead plane), breakfast room, indoor heated pool and outdoor seating with two fire pits. To be fair, this is basically situated on a grassy patch next to the car park and the only views are of trees and the road but it is nonetheless a pleasant area to enjoy a bottle of local wine and converse with other guests. Quite how you would spend the evening if the weather wasn't up to sitting outside I'm not sure but there are restaurants about half a mile away in town and one across the road. A cafeteria style breakfast is included and the two lovely ladies who serve and clear away the buffet also bake cookies which are then offered with the coffee which is available all day. If they know you are leaving that day they will put some in a bag for you for the journey, which was very welcome during a long drive to JFK. There is a pleasant bar next door to the hotel but it closes by 6pm on weekdays, later at weekends. Now for the glitches. On our second day our room was not cleaned. We had been out all day and housekeeping had left by the time we reported it so the only thing the front desk could do was offer us a credit on the bill in recompense. However, they didn't organise this and we had to go through the whole thing again with a different member of staff on checkout. The second problem occurred because we were travelling with American relations who had made the booking for both our rooms. On arrival we had each given credit card details for our separate rooms and checkout dates. However, after we each returned to our respective homes it transpired that both bills (and the refund) had been applied to the credit card of the one who made the room reservations. Since we were by then on different continents, this created a headache. It seems that there are systems but not enough thought given to how to apply them. Apart from these administrative matters the hotel was pleasant, comfortable and friendly.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear mhallcool, Thank you for choosing our hotel. We are so pleased you enjoyed your stay. Our sincerest apologies for any inconveniences you may have experienced. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best regards, Karen Guinan General Manager

"Awesome Oasis in a rural community"

4
26/08/2018

Our son attends Alfred State about 40 minutes away. We have come to expect good value and quality from Best Western and they never fail to deliver. From early morning complimentary breakfast to the 24 hour bottomless urn of coffee and beverages including awesome chocolate chip cookies our stay was a delight. High Speed internet, clean rooms and accessibility to all major roads in a country setting. Kudos and a Bravo Zulu to the Hotel Staff for making our stay a great one.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Richard D, Thank you for the very nice review. It's great to hear you enjoyed those chocolate chip cookies as well as your stay. Please come back and visit us soon. We love helping our guests create memories. Sincerely, Karen Guinan General Manager

"very nice stop!"

4
22/08/2018

this is a new hotel.. it's located on the outskirts of the town attractions which was nice. .but it seems to be the only one in the area, so it was very very busy. and they allow a lot of outdoor gatherings of customers. So, expect nose and lots of it. But it was a great stay.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Linda W, We know that you have many choices for lodging in the region so to hear you choose to stay with us is wonderful! We thank you and look forward to having you back very soon. Best Regards, Karen Guinan General manager

"Almost new accommodations conveniently located near the village"

4
19/08/2018

My sister & I stayed one night mid week recently. Nothing bad to say....everything is spotless, check-in was easy, Adirondack chairs & firepits for evenings outside. Easy parking, breakfast included, room was fairly large & had loveseat, chair, mini fridge & microwave. Only minor complaint is there is a swamp on the other side of the highway....not so pleasing to the eye but would stay again if in the area.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Rosebud, Thank you for staying with us while visiting the region and for the nice comments about our hotel and staff. The area across the street from the hotel is actually the Cold Brook Wildlife Management Area and part of the Keuka Lake inlet system. The spring runs of wild rainbow trout and fall runs of brown trout are released into Keuka Lake from the local fish hatchery. These releases offer some of the best seasonal trout fishing in New York State. It's also a wonderful area for bird watching. But if you looking for more vistas then we are happy to direct you to some of the most beautiful sites in the Finger Lakes located just miles from our front door. We sincerely hope you will come and visit us soon. Best Regards, Karen Guinan General Manager

"Convenience with a plus!"

5
16/08/2018

The friendliest people manage and operate this hotel. Rooms are comfortable, clean and up to date. the staff is the best and it's a great breakfast! We have stayed here in the past and they continue to keep it beautifully. Everyone is welcoming and there is nothing they won't do to make your stay comfortable.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Lnmargel, Thank you for the "5 Star" review. We are so appreciative of the wonderful things you have to say about our hotel and staff. It makes our day knowing you had a great time while visiting the region. We LOVE that you are a repeat guest! Please come back and visit us again soon. Best Regards, Karen Guinan General Manager

"Best Hotel"

5
14/08/2018

Great new hotel about three years old and the location was very convenient.We booked two queen beds room and it was so spacious with another sofa bed. Beds were so comfortable and room was so clean .The front desk staff were so friendly and helpful too. Kids had freshly baked cookies to taste in the evening.Sue and her assistant were so helpful. Best western Hammondsport is really beautiful hotel and definitely we are coming back.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Mplnoka, Thank you for choosing our hotel and for the "5 Star" review. We are so pleased you enjoyed your stay. There is always something for the entire family to enjoy in the Finger Lakes Region. Please come back with the kids and explore soon! Sincerely, Karen Guinan General manager

"Great Local and Welcoming Hotel"

5
14/08/2018

We visited Hammondsport with a group of 16 people. The hotel staff was welcoming. The breakfast foods were delicious and the staff members were very helpful.We enjoyed traveling the local roads, then returning to the hotel and relaxing around the outdoor fire pits. I highly recommend this hotel!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Chris H, Thank you for the "5 Star" review. We are so pleased you enjoyed your stay. The country roads in this area are incredible and offers vistas that are like no other. So glad you took the time to explore. Please come back and visit us soon. Best Regards, Karen Guinan General Manager

"Very nice"

5
07/08/2018

We stayed here for my daughter's 2018 Tough Mudder race. To be honest I thought it was a little overpriced for the location and level, but then again its all relative. It definitely helps that its new. Nice spacious rooms, clean and not "totally abused yet" :). The service was great and free breakfast was definitely a nice bonus. My only gripe (and this is for me) - I hate those saggy pillows - why can't they have nice firm ones. Oh well, its not like other hotels in this price range are any different.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Jimmy_nj, Thank you for the wonderful review and comments about our hotel and staff. We are so pleased you enjoy your stay. We sincerely hope to see you back in Hammondsport soon. Best Regards, Karen Guinan General Manager

"Great Hotel "

5
06/08/2018

This was a perfect stay. We checked in late due to traveling for business and the gentleman was very nice at the front desk. Beds were comfortable and they pillows are like heaven. We didn't eat breakfast (that was free) in the morning, but it looked and smelled delicious. Will stay again when in the area.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Wendy B, Thank you for the wonderful review. We are so pleased you enjoyed your stay. I am so sorry you missed our breakfast. We have a wonderful breakfast with a full hot buffet and homemade breads and muffins. You must come back and visit us soon. Sincerely, Karen Guinan General Manager

"5 Star Value"

5
06/08/2018

For what we paid, this hotel is an excellent value. Nice, modern furnishings in the room, a big shower, easy to log on to wifi, and a free breakfast with homemade muffins and cinnamon banana bread. The women managing the breakfast area were top notch in customer service, welcoming everyone and showing us where everything was located. And plenty of coffee and chocolate chip cookies in the evening. Great location between the town of Hammondsport and Pleasant Valley Wine Company. You cannot find a better value anywhere!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear jsh44320, Thank you for the "5 Star" review and for the wonderful comments about the hotel and staff. We are so pleased when we hear about what a great time our guests had while visiting the Keuka Lake/Finger Lakes Region. Sue, Melody, and Tisha can make some delicious treats! And who doesn't like a warm chocolate chip cookies! Please come back soon. Sincerely, Karen Guinan General Manager

"Best new hotel in region"

5
26/07/2018

Excellent facility for the value be sure to stay here when you visit the finger lakes. Food was well prepared and a good variety. Room was clean and well maintained. Staff was very helpful. Location was easy to access.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear alanpenn99, Thank you for the "5 Star" review and the wonderful comments about our hotel and staff. We are so pleased you enjoyed your stay. Please come back and visit us soon. Best Regards, Karen Guinan General Manager

"Great Staff at a New Facility "

5
25/07/2018

Recently spent 4 nights at this Best Western. While I was very impressed with the facility I was even more impressed with the staff and the very friendly manner and their commitment to making my stay an enjoyable one. Even if there were many more hotel options in Hammondsport, I would stay here again.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Tom B, Thank you for the wonderful comments about our team and hotel. We are so pleased you enjoyed your stay. It makes our day when our guests have the best stay possible. We always love to them return as well. Please come back and visit us very soon. Sincerely, Karen Guinan General Manager

"Excellent, perfect "

5
25/07/2018

Traveling through on it was close to the museum (a must). This motel is great! Two years old and looks newer. Staff was friendly and professional! Room was exceptional, huge walk in shower, extremely clean and comfortable. Super comfortable bed and very relaxing room, Wi-Fi good, view good, breakfast was very good. I hope to return to area, I will stay here if I do! Highly recommend.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Jeff M, Thank you for the "5 Star" review. We are so pleased you enjoyed your stay. We also appreciate the wonderful comments about our staff, hotel, and the region. It is a truly beautiful area and endless options for fun! We sincerely hope to see you back soon. Best Regards, Karen Guinan General Manager

"Perfection"

5
12/07/2018

I think this hotel is a couple of years old and it was just lovely. Immaculate large rooms, helpful friendly staff, and delicious breakfast in the morning. The only problem is that the bar was now set for the next hotel we had to stay at in Jamestown...you'll have to go look for my next review to truly experience the Relative and significant let down ??

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Wrigley2013, Thank you for the wonderful "5 Star" review and the comments about the hotel and staff. We are so pleased you enjoyed your stay. It is so important that you, as our guest, have a great experience. We look forward to seeing you back soon. Sincerely, Karen Guinan General manager

"The finest lodging in the Finger Lakes Region"

5
09/07/2018

My wife and I decided to stay here for our 10th anniversary and this hotel was totally incredible. All of the staff members were friendly and helpful. We got a great rate. Our room was big and spacious and clean. The hotel is in a nice location right near the lake. The town is beautiful and quaint. This will be our only destination in the area. We will definitely be back again

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Joe S, Thank you for the great review and the wonderful comments about our hotel, staff, and the area. We are so pleased you enjoyed your stay. We love that you choose to celebrate your 10 yr. anniversary with us at the Best Western Plus Hammondsport Hotel. We look forward to seeing you in the near future. Best Regards, Karen Guinan General Manager

"Mrs."

5
09/07/2018

This hotel is very clean and then staff is great. Indoor pool is very nice. Close to town and restaurants. We were on a motorcycle trip and they were very accommodating. Everything about this hotel is great. They area is beautiful also.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Mrs., Thank you for the great review and the wonderful comments about our hotel and the area. We are so pleased you enjoyed your stay. There are so many places to visit and things to do that it is impossible to them all on one trip. Guess you will just have to come back and visit us again. We look forward to it! Best Regards, Karen Guinan General Manager

"New, creative lobby, beautiful rooms and a very friendly staff."

5
14/06/2018

Convenient location for museum and regional attractions. Wineries, restaurants. This is a very attractive and pleasant hotel. We will come back again. Great facility for business meetings too! Easy parking.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear sperkins493, Thank you for the wonderful review and comments. We are so pleased you enjoyed your stay at the Best Western Plus while visiting Hammondsport. Our hotel is perfect for whatever trip you need to make the the Finger Lakes region. Whether touring the wine region or here for a business meeting, we will make it your stay complete. Please come back and visit us soon. Best Regards, Karen Guinan General manager

"Third Stay at this hotel"

5
06/06/2018

When we travel in USA and come home through Buffalo we stay here. Hotel 2 years old, great location near Hammondsport and staff and premises great. Rooms very clean, reasonable price. Breakfast staff friendly and food typical Hotel chain free breakfast. Welcome cookies in afternoon kept warm in chafing dish. Extra blankets available at front desk and room temperature pleasant. Dylan front desk manager friendly and efficient. Highly recommend if going to this area. About 15 minutes from main highway, drive through Bath. Also accessible from Watkins Glen. The town nearby great to visit various antique stores and a grocery store also.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear SweetSydneyToronto, Thank you for staying at the Best Western Plus Hammondsport Hotel while passing through the Finger Lakes Region. We are so pleased you returned and choose to stay with us! We do everything possible to make each stay a unique experience. We sincerely hope to see you very soon. Best Regards, Karen Guinan General Manager

"Convenient"

4
18/05/2018

Handy place to stay to enjoy wineries, hiking near the Finger Lakes. Great Antique shop in walking distance. Hammondsport, NY 2 minute drive to center. New hotel with nice sized rooms, ample free parking.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear TRavelBee108, Thank you for choosing our hotel. We are so pleased you enjoyed your stay. We hope to see you back soon. Best Regards, Karen Guinan General manager

"Hidden gem"

5
28/04/2018

Great location and value of money. Staff were definitely 5 stars and will go above and beyond to ensure you have an enjoyable stay. This was my 2nd stay in the same place and would not hesitate to stay at the same location again.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear ra95625, Thank you for the "5 Star" review. We are so pleased you enjoyed your stay and that you are a returning guest! We understand that you have many options to choose when deciding where to stay and we so appreciate you choosing the Best Western Plus Hammondsport. We will continue to offer the highest level of service to keep you coming back. We look forward to seeing you soon! Sincerely, Karen Guinan General Manager

"New hotel in a beautiful location"

4
23/04/2018

The hotel is about 2 years old, has new amenities, the staff is friendly and willing to assist in anyway they can. The rooms are big and clean . I wish the blankets were thicker and softer (like duvets), but they were warm enough for a night in April.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Pleasures-of-life, Thank you for the staying with us in Hammondsport. We appreciate your business. Our bedding is the latest in design duvet style bedding which is intended to be removed and replaced for each guest, each and every stay. This way, you know you are getting fresh clean bedding top to bottom when you stay with Best Western Hotels. We also offer additional blankets for that added weight and warmth if you so desire. We look forward to seeing you back in Hammondsport very soon. Best regards, Karen Guinan General manager

"Wonderful experience!"

5
16/04/2018

It's my first time reviewing a hotel online but this one really deserves a review. We travel a lot and this hotel is now part of my top 3. The hotel is spotless, modern, rooms are big. Dylan, at the front desk, went out of his way to assure that we had the best experience possible (discount, room upgrade,...). thank you for making us feel welcome the minute we walked in! We have just checked in for the night so can't talk yet about the breakfast but we are looking forward to it.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear maeva P, Thank you for choosing our hotel for your stay in the region and thank you for the lovely comments. We work hard to provide our customers with all the best services and amenities at a great price. You picked a great time to visit and we certainly hope to see you again. Sincerely, Karen Guinan General manager

"Everything a hotel should be"

5
16/04/2018

We spent 4 nights in this squeaky clean, eat off the floor hotel. The staff went out of their way to make our stay enjoyable and problem free. The rooms were large and modern. The common areas were beautifully maintained and the breakfast buffet, once of the best for type. Robin in the breakfast room went out of her way to make dining enjoyable. Nice pool but no hot tub. The hotel is within walking distance of the Glenn Cutiss Museum (a must see) and the Pelican Nest restaurant is across the street with great seafood and proprietors. Pleasant Valley Inn has fine dining and is about 1/2 mile away. Great antique store is within walking distance with good prices. We will definitely spread the word about the quality and service of this hotel. Every employee from housekeeping to front desk was exemplary in their work ethic and guest satisfaction. The hotel is also 1/2 hour from Watkins Glen race track.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear RoniMac, Thank you for the wonderful review and for staying with us while visiting the Keuka region of the Finger Lakes. You are so right about the museums and restaurants nearby the hotel. There is always something to do or discover. We also thank you for the wonderful comments about our hotel and associates. It makes our day knowing you had such a great stay. We look forward to having you return in the near future. Sincerely, Karen Guinan General Manager

"Excellent stay"

5
30/03/2018

This is our third stay at the Best Western in Hammondsport. Its quite new, exceptionally clean and the breakfast is great. The staff has been great, the gentleman at the desk is very friendly and greets you with a smile each time you go by. He's been here all three of our visits and is very welcoming. The young lady at the continental breakfast was very kind and helpful. The rooms are spacious and we'll appointmented, you get a lot for your money here. Pool was nice, our kids enjoyed it! We've stayed here both with and without our kids. Highly recommend the brewery next door. Quick drive into town. Great place to stay in Hammondsport!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Susan A, We love having you! It's great when we get to see familiar faces return. We know you have many options for accommodations and so appreciate that you choose to stay with us each and every time you visit the region. Spring is here and summer is just around the corner so we hope you will come back soon again and visit. Sincerely, Karen Guinan General Manager

"Friendliest staff, clean hotel, good breakfast"

4
20/03/2018

This was my first stay at this hotel and I am likely to go back when on business in the area. The room was clean and well furnished. Every hotel employee I encountered went out of their way to greet me and offer assistance whether I needed any or not! Breakfast had many options. The coffee, which is kept fresh 24/7, was extremely good quality (and I am picky)! I did have noisy neighbors one night and didn't know what to do about that. The manager on duty the next morning said if I had called the desk they would have handled it. When I checked out on the 3rd day she called to ask if I'd had a better night and to, again, welcome me to the Best Western rewards program.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear robinjohnson2018, Thank you so much for the great review. We are so pleased you enjoyed your stay. Please come back and visit us soon. Best Regards, Karen Guinan General Manager

"Great Experience!"

5
14/03/2018

Comfortable and clean rooms. Staff was EXTREMELY helpful. Bridget who check us in was awesome and helped us upgrade to a suite at no extra charge. I was late for the complimentary breakfast and everything was put away. The woman working there offered fruit, yogurt, or breakfast bar, which I really appreciated since I needed to get on the road quickly. It was sweet of her to go out of her way. All around ... great staff!!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Nancy C, Thank you for choosing the Best Western Plus Hammondsport Hotel while visiting the Keuka lake/Finger Lakes region. Your business is important to us but your experience is even more important. We are so pleased you enjoyed your stay. Please come back soon because you haven't had a chance to try our Belgium waffles with homemade blueberry sauce. Nothing like them! Sincerely, Karen Guinan General Manager

"Relax"

4
04/03/2018

The pool and breakfast was awesome the only problems I had was the heat wouldn't go lover than 75 without the a/c coming on and ants running around the floor in the room. Otherwise it was a very nice place to stay I would stay again

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Alberta R, Thank you for choosing our hotel. We sincerely apologize for any discomfort you experience while staying with us. Please contact me directly at 607-224-4120 to discuss your issues. We sincerely want all our guests to have the best possible stay. I look forward to speaking with you. Best regards, Karen Guinan General Manager

"Holiday Getaway"

5
04/01/2018

We enjoy going each year to the Hammondsport Christmas in the Park-lighting the Christmas Tree and Manager, vendors and animals. Hard to find a place to stay in that area at the time of the year. The Best Western Plus opened 1 1/2 years ago. It is great. It is easy to get to and close to the village. It was very clean and decorated nicely. We had a very good breakfast that was included. All of the staff were friendly and professional. We are sorry we did not have time to use the pool. We look forward to staying there more often and we know we will be back in December.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear mclark10, Thank you for the wonderful comments! Christmas in Hammondsport is like something from an actual Christmas card! We are so glad you had the opportunity to enjoy the local festivities. We also are so pleased you enjoyed your stay. We hope to see you sooner than next December though! Take care and thank you for choosing our hotel as your place to stay while visiting over the holidays. Sincerely, Karen Guinan General Manager

"Best place to stay in Hammondsport"

5
31/12/2017

Nice room with firm bed and breakfast was great selection All employees were very helpful with anything we needed during our stay. Was a reasonable rate and was conveniently located. One of our favorite stops was right next door at the Finger Lakes Brewery...a must stop if you like craft beers

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear sharonh2018, Thank you for choosing our hotel while visiting the region over the holiday season. We are so pleased that you enjoyed your stay. It's a great time to visit the region and we look forward to having you back soon! + Sincerely, Karen Guinan General Manager

"Friendly staffs, spacious room, nice breakfast."

5
29/12/2017

Their staffs are very friendly and patient. Upon our arrival and check-in around 9 pm, the lobby attendant is very patient to help us check-in and he repeated to us confirm our special room requests (we request quiet room on the highest floor possible and away from the ice machine and elevator). Then he gave us a brief introduction of their hotel and facilities. Their rooms in general are very spacious. My estimate it should be around 300 - 350 sq.ft. As we have requested while we book the hotel, our rooms are very quiet on the 3rd floor (the hotel's highest floor) and away from the ice machine and elevator. When we arrived the breakfast room in the morning, there is a friendly staff approach us and show us the location of different food and drink. There are 2 waffle making machines, one for the regular size waffle and the other can make up to 4 small size waffle at the same time. For other pastry, they have various type of danish, bagel, muffin and bread. For drink, they have regular and decaf coffee, juice and water. This hotel was completed in the Summer of 2016 so it's still quite new and I can not say if they can keep the quality as good in the future, but base my experience this time, this will be my number one choice the next time I return to the Finger Lakes region.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear CSLUI, Thank you for choosing our hotel and for the wonderful comments. We are pleased that you enjoyed your stay. Please come back and visit us soon. We will keep a quiet room and hot waffles ready to go when you do! Best Regards, Karen Guinan General Manager

"Great hotel near wine country"

5
02/12/2017

This is a new and well run hotel and is extremely convenient to Keuka Lake wineries. The staff at the front desk was very friendly and helpful. The free breakfast was quite good compared to similar hotels.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear FiveRingFever, Thank you for choosing the Best Western Plus Hammondsport Hotel while visiting the Finger Lakes region. We are so pleased you enjoyed your stay. The ladies in the breakfast area make homemade breads and muffins (not to mention the eggs, waffles, home fries, etc.) which they are becoming famous for in our region. Please come back and visit us soon. Best Regards, Karen Guinan General Manager

"Trip to Hammondsport"

4
29/11/2017

The Best Western Hammondsport is a beautiful hotel. My room was great & they had an excellent free breakfast each day. The staff is very friendly & checking in & out is quick & easy. The hotel is close to many restaurants & vinyards & attractions.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Renee W, Thank you for choosing our hotel. We are so pleased you enjoyed your stay and look forward to you returning. Best Regards, Karen Guinan General Manager

"Guest friendly and close to the lake"

5
29/11/2017

We stay in this area multiple times each year while visiting family and friends. The hotel choices in the area are very limited. We were thrilled to learn a new hotel was opening and we were not disappointed. This hotel is brand new. We stayed in a suite. It was larger and brighter than expected. Very well laid out. There were three of us in the room plus luggage, etc. and we had lots of space. Lots of outlets and usb ports! This is one of my pet peeves and I was pleasantly surprised to find outlets and usb ports in useful places (next to the bed, next to the couch). The only drawback on the room was the coffee maker being in the bathroom. We moved it to the desk because the was no outlet on the kitchenette counter. This may be a quirk with just this room. The breakfast includes the usual hotel eggs, sausage, cereal, baked goods, but also has two "make your own" waffle areas. There were always staff in the area to help if needed. We used the exercise room and the (heated) pool. The exercise room has two treadmills, a bike, and elliptical. In warmer weather you could walk/jog in the area. The staff were very friendly and went out of their way to acknowledge us as we entered and left through the lobby. We have found our new hotel of choice when staying in the area.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear victoriasJ5561JG, Thank you for the "5 Star" review. We are so pleased you enjoyed your stay. The suites are perfect when traveling with several people as it gives you that extra space to feel truly comfortable. I always say, "Travel well" wherever you go! Makes all the difference. Please come back and visit us soon. Best Regards, Karen Guinan General Manager

"5 Star Hotel at a 3 Star Cost"

5
28/11/2017

Just spent 4 days in Hammondsport and would highly recommend this hotel if looking for a great place to stay in the Finger Lakes. Location is excellent for visiting all around the Finger Lakes. Hotel is new, very well maintained, and staffed by a great group of employees. One of the best breakfast spreads for a chain hotel. Don't look any further if your are looking for a great place to stay.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear bruggesfc, Thank you for choosing the Best Western Plus Hammondsport Hotel while visiting the Finger Lakes region. We are thrilled that you enjoyed your stay! Our staff members work very hard and take great pride in providing our guests' with the best experience possible. Please come back and visit us soon. Sincerely, Karen Guinan General manager

"Exceptional Hotel and Customer Service"

5
20/11/2017

5 Stars; Customer service was the best I have ever experienced. The hotel was beautiful, the rooms were spacious and comfy. The full hot breakfast was better than most restaurants! I will stay here EVERY time I'm in the area!.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Lisa S, You have made our day with your review! Thank you so much for staying with us! We are so pleased you enjoyed yourself while visiting the Finger Lakes/Keuka Lake region. We looked forward to having you back in the near future! Sincerely, Karen Guinan General Manager

"Great Job!"

5
17/11/2017

This was not our first stay at this hotel. In December of 2016, our son was married in the area and we stayed at the hotel the week of the wedding. Our experience was excellent and we did not hesitate to stay again when we visited our son and daughter in-law in November 2017. Our experience with this hotel and staff from the manager Karen, Dylan (front desk) and Sue (food service) has been extraordinary. The hotel is spotless, the food is carefully prepared and presented and everyone treats the guest with a friendly and welcoming approach. I've stayed at many hotels and in many different chains and I can honestly say, no others compare to the quality, service and value that this hotel offers.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear G5867KWgarys, Thank you so much for the rave review! We are humbled by your compliments. It makes our day knowing you had a great stay twice. We love taking care of you and your family. We look forward to seeing you again in the near future. Sincerely, Karen Guinan General Manager

"Perfect place for wine tasting tours"

5
17/11/2017

Clean, warm, comfortable. Can't miss. Wonderful staff and good coffee. Free Breakfast not bad either!! Try the banana cinnamon bread that Susan makes. :) We spent 2 nights here for a late fall wine tasting tour. Had a wonderful stay.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear jeannenewjersey, Thank you for the "5 Star" review! We are so pleased you enjoyed your stay. Sue does make the best homemade cinnamon bread. Toasted with a little butter...so yummy! We will keep baking as long as you keep coming back! We look forward to your return. Best Regards, Karen Guinan General Manager

"Hammondsport family vacation stay"

5
14/11/2017

I recently organized a long weekend wine tasting trip on Kayuga Lake for my husband and myself, my sister and her husband. In our busy lives, we rarely get to spend time together just to relax and have fun as we live so far from each other. We wanted to stay in Hammondsport and from the time I called to inquire about the possibility of a stay at this Best Western Plus, everyone I had contact with were friendly, listened and were most helpful. When I requested two rooms as close together as possible, they placed us right across the hall from each other in a great location. Check in was easy and quick, help was offered at every turn, the rooms were comfortable and clean, the amenities were great and the breakfasts were outstanding. They even had freshly baked chocolate chip cookies available for guests in the afternoon and hot beverages in the lobby 24-7. I loved that we were met with smiles, helpful answers to questions and such a positive feel from everyone there. Thanks for an enjoyable stay!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear cathiejob, Thank you for the wonderful comments about our hotel and our team. We are so pleased you all enjoyed your stay. Hammondsport/Keuka Lake is perfect for family reunions, such as yours, as there is so much to do and see. We look forward to having you stay with us again in the future! Best Regards, Karen Guinan General Manager

"Lovely!"

5
14/11/2017

We stayed for just one night but I wish it could have been longer. Everything from the check-in to the breakfast the next morning was pretty much perfect. The employees were exceptional - friendly and helpful. My only suggestion would be recycling facilities. If you're going to drink all that wine, you're going to have empty bottles! Would have been nice not to have to throw them in the trash.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear organicgrdnr, Thank you for the wonderful comments about our hotel. We are so pleased you enjoyed your stay. Please come back and visit us soon! Best Regards, Karen Guinan General Manager

"Wine Country Visit"

5
13/11/2017

We spent 2 nights and 3 days touring the Finger Lakes wineries and stayed at this hotel again this year. Very nice new hotel, clean, good breakfast included and great location. There are 4 great restaurants within a mile each way and accessing the Wineries is easy. We will be back next year and stay here.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear georgebethh, Thank you for the wonderful review. We are so pleased you enjoyed your stay while visiting the Finger Lakes/Keuka Lake region. The restaurants in the area are delicious and varied. There is something for everyone's palate. We look forward to you returning next year! Sincerely, Karen Guinan General manager

"The simple stay that was very nice!"

5
13/11/2017

We loved the hospitality, the cleanliness and the breakfast! The clerk was generous with helping and gave us great ideas as to where to eat. The area is very nice, quiet and we loved the scenery. The little gem town just tucked along side a beautiful lake, it was all the charm we needed to enjoy the stay. We are definitely going to book a longer stay next time. Best Western Plus Hammondsport is simplistic, has a modern flare with all the comforts of home base.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear B8570NXrichardh, Thank you for the wonderful review. The region is full of charming townships and incredible vistas. We are so pleased you had the opportunity to take in a few while visiting the Finger Lakes/Keuka Lake region. There always more to see and do! Please come back and visit us soon. Sincerely, Karen Guinan General manager

"What a Pleasant Stay"

5
12/11/2017

We would recommend this hotel to everyone we know who would be visiting in that area. The staff was extremely courteous and helpful, the breakfast was excellent, our room was so comfortable and clean! The whole hotel was bright and clean! We definitely would stay there again!!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear maryfU6030YQ, Thank you for the wonderful review. We are so pleased you enjoyed your stay while visiting the Finger Lakes/Keuka Lake region. Please come back and visit us soon. Sincerely, Karen Guinan General manager

"Very nice, close to the wineries and downtown Hammondsport"

5
06/11/2017

Nice hotel for quick visit to finger lakes wine country. In my opinion it is a nice solid hotel, nothing fancy, includes the standard free breakfast (scrambled eggs, self made waffles, fruit, yogurt, etc.), has a small indoor pool (didn't get a chance to try, supposedly closes at 9pm, at least that is what I remember, would be nice if it stayed open later), room was comfortable, note that our bathroom only had a shower, no tub. Staff was friendly.

"Wonderful hotel and staff."

5
06/11/2017

Bridget at the front desk was awesome. Very friendly and knowledgeable. Gave us suggestions for restaurants and wineries. Sue who handled the breakfast each morning was so pleasant and helpful. All the baked goods were made right there. Really enjoyed the variety at breakfast each morning. Close to town. Will definitely be back.

"The place to stay for Glen Curtis museum/ Hammondsport"

4
05/11/2017

Newish with beautiful exterior and cool lobby with replica antique airplane suspended above,. Nothing not to like, great staff, nice rooms good breakfast and very close to Curtis museum which was our destination also 12minutes to DT Hammondsport with several restaurant options

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear A1196QYmaryo, Thank you for the lovely comments about your stay. We are so pleased you enjoyed your stay. Please come back and visit us soon. Best Regards, Karen Guinan General Manager

"Girls' Weekend"

5
02/11/2017

This was a great choice for our girls' weekend to enjoy each otheri n a relaxing, clean, and friendly environment after a day of wine tasting. All staff were helpful and made us feel like special guests. We will be back for sure.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear sarahtB4491DM, Thank you for the wonderful comments about our staff and hotel. We are so pleased you all enjoyed your stay while visiting the Keuka Lake/Finger Lakes region. Girl's weekends are the best! There is so much to do and see here. You must come back and visit us soon. Sincerely, Karen Guinan General Manager

"Really great experience"

5
30/10/2017

We had a king suite room for one night. The room was clean and the decor was a subtle calming grey scheme. It was very modern looking. Patrick (night shift) and Karen (day shift) at the front desk were both really great people. They were friendly, incredibly knowledgeable, and had helpful ideas on where to eat and visit while we were in town. Would most definitely go again. The people who prepared the breakfast were equally kind and pleasant. There was a wide variety of breakfast choices; the food itself was mediocre.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Anna L, Thank you for the "5 Star" review and thank you for the wonderful comments! We love sharing our knowledge of the region with our guests! There is so much to see and do that you can barely squeeze everything in in one visit! You will just have to come back! Sincerely, Karen Guinan General Manager

"Excellent stay"

5
28/10/2017

We stayed here for 2 nights while visiting Watkins Glen State Park and the surrounding area. This hotel is spotless! The lobby is large and welcoming and I appreciated the size of the breakfast room. There were plenty of tables to sit at as well as plenty of room for the food to be spread out so we did not feel crowded while getting breakfast. The breakfast attendant was friendly and welcoming each morning. We enjoyed the chocolate chip cookies in the evening. I did not get a chance to check out the pool but we di relax at the fire pit one evening. Five stars!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear 3mldzz, Thank you for staying with us while visiting the Finger Lakes region. We are so pleased you enjoyed your stay! Watkins Glen is spectacular and you can never go wrong with a warm fire pit to end the day! We look forward to taking care of you in the future! Best Regards, Karen Guinan General Manager

"Exceptional!"

5
27/10/2017

Our stay at the Best Western while visiting the Finger Lakes Region was wonderful. The hotel staff was exceptional. The breakfast was outstanding. We will definitely want a repeat visit to this facility!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear 835lolac, Thank you for staying with us while visiting the Finger Lakes region. We are so pleased you enjoyed your stay and will be returning! We look forward to taking care of you in the future! Best Regards, Karen Guinan General Manager

"Visit to NY Wine Country"

5
26/10/2017

The property is new and very well maintained. The staff was exceptionally helpful, professional and friendly The staff in the morning greeted us at breakfast and attended to our needs. Front office operations were fast and efficient

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear josephdD2251VL, Thank you for staying with us while visiting the Finger Lakes region. We certainly appreciate the high praise. It is important to us that you truly enjoy your stay. Please come back and visit us soon. Best Regards, Karen Guinan General Manager

"Good Value"

5
25/10/2017

Great hotel for the price. This is a new and clean building. Excellent breakfast which good food and selection.. Has a small but nice indoor pool. The staff was friendly and helpful. Hammondsport is a pretty little town with some nice restaurants and shops on the lake.

"Wonderful Hotel !"

5
25/10/2017

Stayed at this hotel in October for two nights when we were hiking in the Finger Lakes parks. Friendly, welcoming and helpful staff.We enjoyed the included breakfast that offered both hot(eggs, sausage, potatoes) and cold items.Coffee and cookies were also available throughout the day. Rooms were very clean and comfortable with a fridge and microwave. We enjoyed sitting out in the evening around the gas fire pits.Thank you to all staff!

"Great Place to Stay"

5
23/10/2017

Very comfortable hotel, with friendly, helpful staff. Several pleasant areas in the lobby to just hang out and chat or read, including a breakfast room/cafe with access to coffee, tea, other beverages, fruit, and fresh cookies 24/7. Everything is clean and well maintained and the outside was lovely. The hotel is very close to the highway, but I was not disturbed by road noise during the night even though my room faced the highway. Next time I visit, I'll stay here again. Conveniently located to Farm Sanctuary and not far to Corning Museum of Glass. Hammondsport is a pretty little town, although I did not have time to explore it.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear gailf483, Thank you for choosing our hotel while visiting the Keuka Lake/Finger Lakes region. We are so pleased you enjoyed your stay. There are so many places to discover here so you will just have to come back! We look forward to taking care of you when you do! Best Regards, Karen Guinan General Manager

"Great Place to Stay"

5
23/10/2017

We were a group of 6 friends lokoking for a weekend getaway. This was a pleasant experience from beginning to end. The staff was friendly and helpful with recommendations for food and things to do in the area. Hotel is very clean. In the evening 2 fire pits were lit and we got to socialize with other guests.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear TonawandaMike, Thank you for the wonderful comments about our hotel and team. We are so pleased you enjoyed your stay. It so nice to be able to relax with friends and we are thrilled that you chose our hotel to do it! Please come back and visit us soon. Best Regards, Karen Guinan General Manager

"Great hotel"

5
18/10/2017

This is a great hotel near many wineries, restaurants and activities. The hotel is new, clean and comfortable. The staff went out of their way to provide quality service and the breakfast is excellent.

"Very nice hotel!"

5
17/10/2017

This hotel is new and very clean, sharply appointed and in close driving distance to downtown Hammondsport, a short drive to the Wineries and walking distance to the Curtis Museum . Just what we were looking for on our trip to the Wine Country. Enjoyed the gas fire pits!

"beds"

4
16/10/2017

I think this best western should have better mattresses something more comfortable and make sure theres no bugs on the bed before anyone enters the room. other than thoses 2 things i did enjoy my stay.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear michellegR537TH, Thank you for staying with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best Regards, Karen Guinan General Manager

"Great Hotel in Hammondsport"

5
16/10/2017

The staff made you feel welcome right from the start, very helpful during our stay, very clean good breakfast to start the day. Hammondsport Best Western in a great location to visit the many attractions in the finger lakes region, including wineries breweries local people that made the area famous Curtis, Taylor's Great Western families, and the corning area attractions.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear paulwy2017, Thank you for the wonderful comments! We all care very deeply about our guests' experience while visiting the Keuka Lake/Finger Lakes wine region. It appears you definitely discovered many of the regions treasures! And there are many more! Please come back and visit us soon! Sincerely, Karen Guinan General Manager

"Weekend stay"

5
16/10/2017

We enjoyed our stay very much. The hotel was clean and offered much for the price. All employees were helpful and went out of their way to help you with anything you needed. As a travel agent I will definitely be recommending the Best Western Plus

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear shemainer, Thank you for choosing the Best Western Plus while visiting the Finger Lakes region. You make our day by letting us know how much you enjoyed your stay. Your business and your wonderful comments are so very appreciated! Please come back and visit us soon! Sincerely, Karen Guinan General Manager

"Best hotel in town"

4
11/10/2017

I stayed here for a little over a week in July 2017 being in Hammondsport for a music event and I was really pleased with the accommodations. This was my first BW+ I stayed at and if the others are like this, I certainly won't gloss over other BW+s in the future, when making travel plans. The room was very nice and included a comfortable couch (king bed room) and the bathroom was rather modern with higher-than-expected quality. The only things that prevent me from rating this a 5 star is that the AC is a little loud when turning on. There's no option to keep the fan running so you go from quite to a sudden jolt that tended to wake me up at night. Fortunately the nights this particular summer were cool, so I was able to go without running the AC at night. I know that these units are significant investments that hotels make, and units like this are more financially possible than in-wall, or in-ceiling air handlers that have compressors on the ceiling. But I have stayed in other hotels that have quieter wall units. The other thing that could be improved is educating the front desk on laundry service procedure. The room came with a laundry bag and for, but when I called the front desk, they didn't know about any laundry service. Rather than speaking to a manager, I just went to the local laundromat in town and did it myself. All-in-all, though I was really impressed with this hotel. The staff was very conversational and approachable, the breakfast was really nice and the quality of the hotel was far better than expected. I would definitely stay here again.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Derrick J, Thank you for choosing the Best western Plus while visiting the Finger Lakes region. You had mentioned that the AC unit fan was disrupting your sleep. My sincerest apologies. There is a fan setting on our system that will run consistently and on a low setting which is preferable especially during the sleeping hours. We also have 2 washers and 2 dryers for our guests to use for a minimal cost. The dry cleaning service. that you are referring, does not offer laundry services/fluff & fold. Only dry cleaning options. I believe this may have been the issue. I hope this helps answer your questions/issues and we look forward to having you return to Hammondsport in the future. Best regards, Karen Guinan General manager

"Not your average hotel"

5
09/10/2017

We travel extensively throughout the year - mostly on business.. This is our first experience with a Best Western PLUS, This is definitely an above average hotel. - very clean, friendly, well run, beautifully clean crisp decor.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear J3086BNelizabethh, Thank you for choosing our hotel while visiting the Keuka Lake/Finger Lakes region. We are so pleased you enjoyed your stay with us. It's not your grandmother's Best Western anymore! New leadership at the helm of the Best Western company, fantastic new owners, and committed outgoing associates are making the Best Western chain of hotels world leaders in the hotel market. You will find the rewards program pretty great too! Please come back and visit us often! We love to take care of our guests like family! Sincerely, Karen Guinan General Manager

"Great place"

5
08/10/2017

Staff, location great. Quiet, well maintained property. Close to Hammondsport, wineries and finger lakes. Would stay again on way back to Ontario, down road from Aviation Museum, next to craft beer brewery. Have stayed twice as such great location

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear SweetSydneyToronto, Thank you so much for being a return guest! This makes our day knowing we made a great impression with you and your family! We are so pleased you enjoyed your stays with us and look forward to seeing you again soon! Best regards, Karen Guinan General Manager

"Great hotel near Keuka Lake"

5
06/10/2017

We have stayed in this new hotel twice in New York wine country to do some wine tasting and Fishing trips. Loved it. My teenage boys loved the free hot breakfast that is included in your stay. They also have fire pits outside for if you want to hang out near the fire!!!! It is minutes away from Keuka Lake, it is definitely a must stay....

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Kjhergan, Thank you for choosing our hotel while visiting the Keuka Lake/Finger Lakes region. We are the perfect destination for fishing, exploring the wines of the region, or just relaxing/enjoying the incredible scenery. Our breakfast is #1 in our region based on survey scores from our guests. We are so pleased you enjoyed your stay. Please come back very soon. We so love to see repeat guests! Best Regards, Karen Guinan General Manager

"Finger Lakes vacation"

4
06/10/2017

The hotel is in a good location for visiting the Finger Lakes. The hotel is new and it is definitly one of the better Best Western hotels we have stayed in. It is very quiet. It is easy to find and very convenient for traveling to the surrounding areas.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear 134elmert, Thank you for choosing our hotel while visiting the Keuka Lake/Finger Lakes region. We are the perfect destination if you want to be right in the heart of the wine region. We are so pleased you enjoyed your stay. Please come back soon. Best Regards, Karen Guinan General Manager

"Want to go back!"

5
05/10/2017

I have to say this is one of the nicest hotels we have been in awhile. Its new, clean and the staff is wonderful!!! The breakfast in the morning is good you get scrambled eggs, bacon, hash browns in addition to the normal breakfast items. The ladies in the morning come around and ask you if there is anything you need and make sure everything is OK, better service than the Courtyards by Marriott. The front desk also helped me fax papers for work. Great service everyone!! Now the room the bed is SO comfortable, the rooms are spacious and you have a min ref, and microwave if needed. Nice clean bathroom. We will definitely stay here again when we return and will let everyone know about your hotel.

"wine country hotel"

5
04/10/2017

We stayed in this hotel while visiting Seneca Lake and Keuka Lake wineries. It was convenient and very quiet. We like the Best Western Plus rooms and amenities. They have fire pits lit every night. Also very convenient to I-86 across NY.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Robert G, Thank you for choosing our hotel from the many options in the Finger Lakes region. Our location is the perfect starting point with museums, wineries/breweries, gorgeous lakes, and incredible state parks just miles from our front door. There is so much to do in this region so you will just have to come back and visit us again soon! Sincerely, Karen Guinan General manager

"Excellent hotel"

5
04/10/2017

The hotel is great. We stayed for 2 nights while at the finger lakes. Close to wineries for tasting and only about 30 minutes to Watkins Glenn state park. This is a must see. The waterfalls are spectacular. The hotel rooms are spacious, bed is very comfortable. The breakfast is excellent. The staff kind and helpful. There is even a fire pit to sit around in the evening.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear MargieMart, Thank you for choosing our hotel while visiting the Finger Lakes region and thank you for the wonderful comments about our hotel and staff. You certainly made the most of your stay by the sound of your review. There are literally waterfalls in just about every aspect of this region. It is truly one of the most beautiful places to visit. Please come back and visit us again. Best Regards, Karen Guinan General Manager

"New hotel with great service"

5
03/10/2017

We really enjoyed our night. It is next to a Brewery which is a plus, The room was very nice, clean and comfortable. The quality of the breakfast was one of the best we have had at these hotels. Also, the hotel has two large stone fire pits which were burning until 11:00 - a wonderful way to relax in the Adirondack chairs.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear 2616Messy, Thank you for choosing the Best Western Plus Hammondsport Hotel while visiting the Keuka Lake/Finger Lakes region. We are so pleased you enjoyed your stay. Sitting under the stars by the fire pits is, as you stated, "a wonderful way to relax" at the end of your day! Please come back and visit us again. Sincerely, Karen Guinan General Manager

"Great Hotel"

5
02/10/2017

The Best Western in Hammondsport was beautiful! The hotel staff was extremely accommodating, breakfast was great and the fire pits outdoors were a bonus. My family stayed here for the Wineglass Marathon and had a great experience.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear elizabethgT415WC, Thank you for choosing the Best Western Plus Hammondsport Hotel while visiting the Keuka Lake/Finger Lakes region. You picked one of the most popular weekends to visit. The marathon weekend is very exciting and you get a chance to meet people from all parts of the United States. We are so pleased you enjoyed your stay. Please come back and visit us again. Sincerely, Karen Guinan General Manager

"Nice New Hotel"

5
28/09/2017

This is probably the nicest BW I have stayed in so far. It was built in 2016 and looks and smells new. Everything is clean and the staff are very nice too. They have a two Fire Pits outside that they light up at dusk with 10 chairs around them so you can socialize. The only thing I can quibble about is that Breakfast ends at 9:30, an hour before when I think it should. I walked to town which takes about a half-hour. There are a few good places to eat there too.

"Great place to meet up with family members"

5
27/09/2017

We were visiting my niece and her family in Hammondsport. We went out to dinner and then came back to the Best Western and they enjoyed the pool -- 4th and 6th graders. The breakfast the next morning was exceptional.

"Clean and lovely"

5
25/09/2017

This is a brand new hotel with an eye on customer comfort. Breakfast in the morning with lovely people helping you and warm cookies for whenever the mood strikes you. There's a workout room and even a fire pit.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear V6667JJsharonl, Thank you so much for choosing our hotel while visiting the Keuka Lake/Finger Lakes region. We have the #1 breakfast in our region voted on by our guests! Our team works hard to provide the very best to our guests. It makes our day to know you enjoyed your stay. We will keep the cookies warm for when you come back and see us again! Best Regards, Karen Guinan General Manager

"Pleasant 1 Night Stopover"

4
23/09/2017

Hotel is new and very lovely. Check-in and out was excellent. We had a suite 325 which was spacious and comfortable. The complimentary breakfast was very good. The fire pits were a nice touch. Great price. Thanks to Dylan for handling our reservation and his pleasant manner. The pool area is delightful. The water was so clean and fresh and the temperature of the pool and room was perfect. Since it is new, I have just a few suggestions. There should be more than one luggage cart. The breakfast should be until 10:00 am. The pool area needs a clock and lounge chairs as there is plenty of room for them. Other than this, I highly recommend staying at this fine hotel if you are in the area.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear janie51, Thank you so much for choosing our hotel. You have great ideas. Please know that we always consider all comments that our guest share about our hotel. We look forward to having you back soon. Best Regards, Karen Guinan General Manager

"Beautiful Get-Away"

5
21/09/2017

A beautiful hotel, newly built just a short distance away from picturesque Keuka Lake of the Finger Lakes. Hammondsport is the quaintest town, and gave us a great point to return to after a day's adventures about the Lake area, including wineries, breweries, restaurants and shops. Hotel staff was most delightful, rooms neat and comfy, super clean and exactly what we needed after a day of adventure. Breakfast each day was delicious, and coffee was great. Thanks Best Western - beautiful hotel.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear 206myrat, Thank you so much for the wonderful comments about our hotel and the region. The Keuka Lake/Hammondsport location is the perfect starting point to visit the Finger Lakes region. There is always some new adventure just around the bend. Please come back and visit us soon. Sincerely, Karen Guinan General Manager

"One of the best Best Western Hotels"

5
18/09/2017

A wonderful two night stay accompanied by a very hospitable, helpful, and informative staff. Conveniently located to town and vineyards. Full delicious breakfast. Two outdoor fire pits were kept burning in the evening. Good snack foods available for purchase 24/7- power bars, granola bars, frozen snickers, Ben and Jerry Ice cream. Great restaurants near by. Plush towels.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear 863marlap, Thank you for the wonderful comments while visiting the Keuka Lake/Finger Lakes Region. We are so pleased you enjoyed your stay. Please come back and visit us soon! We will keep the fire pits burning for you! Best Regards, Karen Guinan General Manager

"Great hotel!"

5
18/09/2017

New hotel nestled in a location convenient to local attractions and wineries. Friendly and extremely helpful staff. Rooms were spacious and beds so comfortable! The complimentary breakfast was a feast of hot and cold foods. We will certainly stay at this hotel again when we return to the area.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear 275marjoriem, Thank you for the wonderful comments and choosing our hotel from the many options. There is so much to do in the Keuka Lake/Finger Lakes Region that you can barely scratch the surface in one visit. So you will just have to come back and visit us soon! Best Regards, Karen Guinan General Manager

"Wonderful hotel"

5
17/09/2017

Everything at this hotel was fantastic. Perfect location for finger lakes visit and wine tours. Staff was excellent and super helpful with any and all requests. I have stayed at a lot of Best Western hotels and this one has by far and away the best breakfast!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Edward, Thank you for the wonderful comments. We are so pleased you enjoyed your stay. Our breakfast is and has been #1 in our region out of 313 hotels since we opened! We take pride in what we do for our guests! Please come back and visit us soon! Best Regards, Karen Guinan General Manager

"Great hotel."

5
16/09/2017

Everything about this hotel is top notch. Rooms VERY comfortable and nice. Housekeeping excellent. All staff excellent. Breakfast is great, wonderful variety and everything tasted great. Check-in and check-out flawless. Fire pit outside great idea.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear T1232XEronaldg, You are the best and the reason we love what we do! It makes our day to know you enjoyed your stay. Folks like you make our jobs easy! Please come back and visit us again soon! Sincerely, Karen Guinan General manager

"Best Western Hammondsport"

5
14/09/2017

Looks to be a brand new hotel built in the last year. Rooms are very clean and well appointed. Breakfast selection was more than adequate and well stocked. Upon check in and check out front desk provided cleaning rags to clean up my motorcycle upon arrival and to wipe the morning dew off upon my departure. What I would expect from a Best Western and a little bit more.

"Excellent Property"

5
12/09/2017

We went to visit the wineries and were unfamiliar with the area so we chose to stay at the Best Western and were very happy we did. The property is new and impeccably clean. The staff is friendly and a full hot breakfast is included. The fire pits are a nice touch. The town of Hammondsport is 3 minutes by car and there is a brewery right next door.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear TiaNY, Thank you so much for staying with us and the wonderful comments. So glad you enjoyed yourself and we look forward to having you return. Best Regards, Karen Guinan General manager

"Excellent place to stay - Finger Lakes"

5
12/09/2017

New, ,Beautiful, friendly hotel to stay at while visiting the Finger Lakes region of New York. Rooms were great. Bed was very comfortable. Breakfast Buffet was excellent and very well stocked. Staff was very friendly. They allowed our group to be on the same floor and we could meet each evening in the breakfast or lobby areas. Our group would recommend this hotel very highly. Great choice to stay at and affordable.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear NancyLouK, Thank you so much for staying with us and the wonderful comments. So glad you enjoyed yourself and we look forward to having you return. Best Regards, Karen Guinan General manager

"Great stay!"

5
12/09/2017

New, clean, attractive modern decor throughout. Given a free room upgrade unasked. Full and varied free breakfast. Free hot beverages always available. Staff always greeted me and offered any assistance. This was better than I expected.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Q7982TNsteved, Thank you so much for staying with us and the wonderful comments. Best Western Plus is making amazing changes that go above and beyond expectations. I have been a GM with other "major" hotel chains and the only difference is you usually pay more for the others! So glad you enjoyed yourself and we look forward to having you return. Best Regards, Karen Guinan General manager

"One of the BEST"

5
11/09/2017

Enjoyed this hotel tremendously. We work in hospitality and always commend others when they know how to do it right! This hotel exemplifies what customer service is all about. Sue the breakfast attendant was just so pleasant and helpful, with directions, recommendations and even recipes! Will definitely be going back

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Julie D, We so enjoy having you stay with us each and every time! It truly makes our day to hear such kind words about our hotel and staff. Most appreciated!!! Please come back and visit us again! There is so much to do and we love to share everything about the region with our guests. Sincerely, Karen Guinan General Manager

"excellent hotel"

5
07/09/2017

the people that work here are very nice, especially the breakfast ladies. The breakfast is adequate with both hot and cold food. It wasn't crowded even though I stayed during the labor day weekend. The hotel exterior is very nice and everything is clean. The pool is really small so its good if there are only a few people in it.

"Quaint Hammondsport"

5
06/09/2017

The little town of Hammondsport NY is like taking a step back in your everyday life and enjoying the relaxed, laid back mode in this town. Located on Keuka Lake it has great little vibe of an upstate seaside town.

"Very nice hotel!"

5
05/09/2017

First, I must rant about Expedia. I recently was in upstate NY with my son helping him move back into his apartment for senior year of school. We drove all day from Chicago to Alfred NY, which is a teeny tiny town. The closest town with hotels is in Hornell, about 10 miles away from Alfred. So, after a LONG day of driving and then unpacking, I left my son and drove over to Hornell, where I had booked a room at the Best Western on Expedia. I got there at 10:30 at night and they had no record whatsoever of my reservation. I called and got an Expedia rep on the phone and they talked to the hotel and got the same story. Don't know what happened to my reservation! Expedia offered to "help" as she said they have a department which deals with missing reservations. While she had me on interminable hold, I looked up other area hotels and found the last room available at the Best Western Plus in Hammondsport. Thankfully! These are really small towns up there with very few hotels and there were two colleges in back to school mode, so rooms were in short supply. Anyway, hung up on Expedia after finding my own reservation - I have learned my lesson and will NEVER use Expedia again. The hotel in Hammondsport was a 45 minute drive away. I finally got there well after 11 at night so I had a brief time there. However, it was lovely! There were fires in the firepits surrounded by Adirondack chairs on the property when I pulled up. It was beautiful! The restaurant was still really busy - everybody was getting the most they could out of a late summer weekend. The hotel is very new and the rooms were spacious, clean and very well appointed. It was a comfortable night and I really enjoyed the hotel during my short time there!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Sarah C, Thank you for choosing our hotel. It sounds like an act of fate that brought you to our door step and we are very happy that it did! Your reservation experience must have been frustrating especially having traveled all that way. Best Western Rewards is the best solution for rates and services for all your travel needs. We offer our members the best rates and an outstanding points program too! So pleased you enjoyed your stay with us. You will have to come back and visit the wine region next time you visit your son at SUNY Alfred. Best Regards, Karen Guinan General Manager

"Outstanding place to stay"

5
03/09/2017

We loved everything about this Best Western. The staff was so friendly and personable. All the staff we came into were wonderful. The place is beautiful and so clean. I would highly recommend this Best Western. I give it a 10+ rating.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear 774kimberlyp, Thank you for choosing our hotel when you have so many options in the region. We are so pleased you enjoyed your stay. Please come back and visit us soon. Best Regards, Karen Guinan General Manager

"Very Nice"

5
31/08/2017

Will be staying here again!! Great location lots of activities we enjoy. Great food; great wine; great people; can't ask for much more!!! Nice spot for a vacation with family or friends. Plain to return some time in late October of this year.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear raymonde125, Thank you for choosing our hotel while visiting the Finger Lakes/Keuka Lake Region. The fall is spectacular for foliage, late season Rieslings, Oktoberfest, and festivals. It's a great time to explore the region. We look forward to having you back soon. Sincerely, Karen Guinan General Manager

"Excellent Hotel in Hammondsport, NY"

5
29/08/2017

The Hotel Staff were very Friendly and helpful. The hotel has Adirondack Chairs and Fire pits outside that are absolutely wonderful to relax around after a long day. Would definitely stay here again and will recommend it to anyone traveling to the Hammondsport, NY area.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear jforbes4, Thank you for the wonderful comments about our hotel! We are so pleased you enjoyed your stay and had the opportunity to enjoy the fire pit! it is truly one of my favorite aspects about my hotel. Cool evenings, great company, and a warm fire is the perfect ending to any day! Please come back and visit us soon! Sincerely, Karen Guinan General Manager

"A great place to stay in the Finger Lakes"

5
28/08/2017

A little pricey, but worth it...great amenities and the fire pits are a wonderful place to chill after a day of outdoor activities. The staff is lovely and the rooms are clean and spacious. There is plenty of food at the breakfast--a great variety and something for everyone.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Gina C, Thank you for choosing our hotel while visiting the Finger Lakes Region. You picked a perfect time to come to Keuka Lake. Warm days and cool evenings makes for a very enjoyable stay. We appreciate the wonderful comments and hope you come back and see us soon! Best Regards, Karen Guinan General Manager

"Very happy with our stay. Breakfast was excellent and staff extremely friendly. Rooms were tastefully decorated."

5
23/08/2017

Would definitely stay there again. We had a great experience. Staff went out of their way to ensure the guest was happy. Breakfast was excellent, so many choices. Very fresh. Rooms were tastefully decorated n very modern.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear mariamV9541DL, Thank you for staying with us. We are so pleased you enjoyed your stay. We sincerely appreciate the wonderful comments about the hotel and staff. Please come back and visit us soon. Best Regards, Karen Guinan General Manager

"Nice hotel"

5
23/08/2017

We had a King Suite. The room was large with a sitting area. The beds were comfortable. There was plenty of lighting in the room.The air conditioning had a large dead band (about 2 degrees) between the on and off temperatures and there was a gap where the room darkening shade did not close all the way. The breakfasts were excellent with lots of choices.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear alpoway, Thank you for staying with us. We are so pleased you enjoyed your stay. The air delivery can always be modified to whatever you desire so please don't hesitate to ask for assistance if you require. Please come back and visit us soon. Best Regards, Karen Guinan General Manager

"Nice family friendly location!"

5
23/08/2017

Centrally located, clean, good breakfast. Fire pits were a nice touch, especially after touring wineries. We had nine in our group, spread over 3 rooms, very comfortable for all. Staff was very friendly and helpful. Fitness center was small but not crowded, well maintained. Indoor pool was fine for little ones.

"Surprised and very pleased"

5
22/08/2017

Dumbfounded by how nice this hotel was. I don't think of Best Western as one of the nice hotel chains, but this particular hotel made me think again. Happened to be a very new building, apparently only about a year old, so that helps but the design was excellent, very clean and quiet, and the staff was fantastic. Great room with king bed and separate sitting area, frig and microwave, beautiful, good-sized bathroom. Will definitely go back to this hotel in the future.

"Good new Hammondsport hotel"

5
20/08/2017

Hammondsport has not had a first class hotel, although it has had some pleasant old-timey lodges. Now it has a first class place. Excellent exterior and interior design, good breakfast, comfortable rooms.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear William M, Thank you for choosing the Best Western Plus Hammondsport Hotel. We are so appreciative of your wonderful comments and we love our 1st class guests too. We are so pleased you enjoyed your stay. Please come back and visit us soon. Sincerely, Karen Guinan General manager

"Very well managed and clean"

5
17/08/2017

This is a year old hotel so it's very new and fresh. My husband and I stayed here for 2 nights as we explored the Keuka Lake area. Everything about this hotel is very nice. The outdoor appearance, the cleanliness overall, the comfort of the beds, the superb hot breakfast buffet, the sitting lounges off of the breakfast area - all very nice. There are even 2 firepits outside for conversation and relaxation. The staff was very helpful and friendly. The rooms were very clean and comfortable. The hotel is about a two minute drive to the center of town and the lake. I would definitely recommend this hotel to anyone, either staying for a night or a week.

"Enjoyed our stay!"

5
16/08/2017

The location was very good as it is close to the little downtown area of Hammondsport which is very quaint. The hotel was clean and well maintained. The staff was exceptionally friendly and accommodating.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Rocco2, Thank you for choosing the Best Western Plus Hammondsport Hotel while visiting the Keuka Lake region of the Finger Lakes. We are so pleased you enjoyed your stay. The town was named the "Coolest Small Town in America" in 2012 by Budget Travel magazine and it certainly lives up to it's name. Please come back and visit us soon. Sincerely, Karen Guinan General manager

"Excellent Hotel"

5
15/08/2017

New Hotel with all the amenities. Rooms and breakfast are top notch. Outdoor fire pits and indoor pool were nice to have. Staff and breakfast ladies were caring and professional. Highly recommend this hotel if you are visiting the Lake or wine tasting.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear CTLovetotravel, Thank you so much for the wonderful comments. It's because of people like you that we love what we do! Please come back and visit us soon! Best Regards, Karen Guinan General manager

"Great, new hotel. Excellent quality. CLEAN!"

5
15/08/2017

I stay in a lot of hotels for business travel and I only wish they were all as clean and fresh as this one. I rarely stay in Best Western, but if any of them are like this one, then I've been making a big mistake w/ the HI Express / Courtyard / Hilton brands. The staff was very helpful, breakfast was great, clean, good coffee, you name it. Not a single thing to complain about.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Terrence W, Thank you for choosing our hotel and thank you for the wonderful comments. The new Best Western is establishing itself as a has a truly competitive hotel if not better than it's competitors as you stated. It has a completely fresh new insight that our guests are loving! We are so pleased you enjoyed your stay and look forward to having you back in the future. Sincerely, Karen Guinan General manager

"Perfect"

5
12/08/2017

Upscale hotel for the area. Walking distance to Curtiss Museum. Next door to a brewery. Short distance to Keuka Lake and downtown shops and restaurants. Really friendly staff and immaculate rooms. Fire pits are a nice touch.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear W7904NNryanc, Thank you for choosing the Best Western Plus Hammondsport Hotel while visiting the Finger Lakes Region. We are so happy you enjoyed your stay with us. There is so much to do around Keuka Lake that you will just have to come back and visit us again. Sincerely, Karen Guinan General Manager

"Beautiful and modern"

5
10/08/2017

In all the years we've been visiting the Finger Lakes, the Hammondsport Hotel is by far the most beautiful and modern place we've stayed. The decor is fresh and bright. Our room was spacious and well-appointed. The bed was wonderfully comfortable. Staff members were all cheerful, welcoming, and helpful. And the complimentary breakfast was the best hotel breakfast we've ever had anywhere. We'll definitely stay here again on future visits.

"Best place to stay at the Finger Lakes"

5
09/08/2017

This BW Plus hotel was by far the nicest place we've stayed at in a while. The decor, cleanliness and quality of everything from the linens, to pillows to courtesy breakfast menu was done to perfection. The staff was wonderful all the way around. We visited the Bully Hill Winery and we were within 10 minutes of it. The Curtiss Museum of Aviation was right down the road. A gas station right next door. It had it all with location, value and comfort mixed with luxury. We plan on making it a yearly experience!

"Gorgeous Modern Hotel!"

5
08/08/2017

This place is just beautiful and the staff is awesome! The complementary breakfast is among the best you will find anywhere! You really can't go wrong, the center square in Hammondsport is just one mile away... Keuka Lake is even closer!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Don L, Thank you for staying with us while visiting the Finger Lakes Region. We are so pleased you enjoyed your stay and the home cooked full hot breakfast. We have the #1 breakfast out of 313 Best Western hotels in our region. There is so much to do so you will just have to come back and visit us soon. Sincerely, Karen Guinan

"very nice stay"

5
07/08/2017

Our Family of 5 just returned from a stay. Check in was quick and gentleman was very polite. Our double queen suite was great for the 5 of us as we used the pull out sofa as well. Clean comfortable room. Bar fridge in room as well as microwave. A/C worked well. The hotel has a fitness area and pool which our teenagers enjoyed. Outside fire pits were a hit for many guest. We were also able to make use of the breakfast area to play cards at night. Free wifi was appreciated. Breakfast was a typical hotel breakfast with a few hot items, cereals, yogurt and waffles. Very kind ladies ensured all guests were looked after. We enjoyed a very good meal across the street at Pelican Cove. Less than 5 min walk. Downtown Hammondsport/lake/resturants is a very short (3 min) drive. Would recommend this hotel. Accessible rooms available as well as a handicap lift into their pool. Suggestion: Have an outlet in the area where fridge/microwave is located so that coffee maker does not need to be in the bathroom.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear kluvs2travel, Thank you for choosing our hotel while enjoying the region. We are so pleased you enjoyed your time in the region. This area offers something for everyone in the family! Please come back and visit us soon. Best Regards, Karen Guinan General Manager

"Extra friendly hotel, minutes from Keuka Lake"

5
03/08/2017

This hotel is located less than 5 minutes from the little town of Hammondsport, and Keuka Lake. Three floors, not overly large, with a beautiful contemporary design. Our king room was very large, and included a little living room with sofa and chairs, set apart from the bed area by a partial wall. Bed was firm but comfortable. A/C worked great, not overly loud, not blasting air in your face. Clean, large bathroom with walk-in shower. Breakfast buffet was very extensive, hot food to cold. And the ladies taking care of it could not have been nicer or more willing to help. Desk staff also very welcoming and helpful. Nice, small indoor pool which we did not use. A bit pricey, but it was summer season at the lake.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear JOMCH, Thank you for choosing the Best western Plus Hammondsport Hotel while visiting the Finger Lakes region. We are so pleased you enjoyed your stay. We truly appreciate each guest and strive to tailor each guests stay. We look forward to having you return. Best Regards, Karen Guinan General manager

"Hammondsport, NY, Family Reunion"

5
02/08/2017

everything was excellent and exceeded our expectations. The entire hotel staff were friendly and engaging. We couldn't have been more pleased. The fire pits outside the building were an added bonus. Please add another and more chairs.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear 739creightond, Thank you for choosing our hotel. So glad you enjoyed the fire pits! Truly brings the day to a close when you can sit around the fire with friends/family and just take a moment to enjoy. Please come back soon! Sincerely, Karen Guinan General manager

"Excellent"

5
01/08/2017

We only stayed for one night (just passing through on way home from long road trip). This hotel deserves a 5 star rating. Immaculately clean, double room with two queen beds and couch, extremely large room, great price, large bathroom, a light in the shower (I could actually see for a change), frig, and drawers, a lot of storage, microwave, flatscreen TV, complimentary toiletries, comfortable beds, very helpful staff, good free breakfast, modern swipe door locks, easy free parking, outdoor fire pits, indoor pool. We had been travelling for 2 weeks. Stayed in fine hotels, Airbnbs, etc. and my husband commented this was the nicest.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Calmgirl, Thank you for the rave review! We love that you enjoyed your brief stay with us so much. There is so much to do in this region. You will just have to come back and visit for a little while longer next time. We look forward to having you stay with us again. Best regards, Karen Guinan General Manager

"Wonderful Hotel"

5
27/07/2017

This hotel is new and everyone is excited to be there. The amenities are wonderful - clean, comfortable and affordable. It is an excellent choice for a visit to the Finger Lakes (Hammondsport is a lovely little village with great little restaurants and the wineries around Keuka Lake are fabulous). It is also a nice stop when traveling between eastern New York and Pittsburgh.

"Great pet-friendly hotel"

5
25/07/2017

We chose this hotel because it was "pet-friendly" and we were vacationing with our 80 lb. dog. The hotel is relatively new and it was spotless. All of the employees were very friendly, and the location is very close to Keuka Lake. We enjoyed our stay so much, that we are already planning a return trip.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Jennifer S, Thank you for the wonderful comments! We are so pleased you enjoyed your stay. We love our furry guests as well as our human ones so please come back and visit us soon. Sincerely, Karen Guinan General manager

"great stay"

5
24/07/2017

we recently stayed at this hotel for 3 nights, very clean & modern. The breakfast was good, the staff was extremely friendly & caring. a special thanks to Dillon, he brought out cookies as we sat by one of the outdoor fire pits. the location is conveniently located between the village of Hammondsport & Bath . We would definitely return to this hotel again.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Jim M, Thank you for choosing the Best Western Plus Hammondsport Hotel. We are so pleased you enjoyed the fire pits....and the delicious homemade cookies! We look forward to having you back soon! Sincerely, Karen Guinan General Manager

"Wonderful place to stay"

5
23/07/2017

Just spent three nights at this hotel while my husband and I explored this part of the Finger Lakes. The staff was friendly and helpful, check in and check out went smoothly, there was a mistake on our bill and it was corrected right away. The ladies in the breakfast area kept everything running smoothly and the food was very good. The warm chocolate chip cookies each evening were a very nice touch as well. Room was comfortable and clean. We would gladly stay again when we are in the area.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear wifey21, Thank you for choosing the Best Western Plus Hammondsport Hotel. We appreciate all the wonderful comments about the staff, hotel, and amenities! Our breakfast is hard to beat especially with homemade muffins, breads and waffles! You must come back and visit us soon! Sincerely, Karen Guinan General Manager

"An ok hotel for a one night stay"

3
23/07/2017

I stayed overnight with my family while on our way to niagara falls canada. The rooms are clean but there was a horrible smell coming out of the shower drain. It smelled so bad that I had to put the trash can on top of the drain and leave the vent on after closing the bathroom door. Other than that the hotel was better than most hotels In the area and the price was very fair taking in consideration that breakfast is included every morning, with snacks and coffee available at all times.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Kayla Y, Thank you for choosing the our hotel. We sincerely apologize for any discomfort due to odor that you had while staying with us. The plumbing issue you experienced was unique and uncommon. We hope that you will come back and visit us in the future. Best Regards, Karen Guinan General manager

"Definitely want to stay here"

5
19/07/2017

This place is a must stay. Brand new and they are out to please. Beautiful quiet rooms and great breakfast. Pool was wonderful. Couldn't have asked for a nicer place to stay. The staff was super friendly and couldn't do enough to please.

"Great place."

5
18/07/2017

We only stayed at this hotel for one night. It was very clean and spacious and located at the southern end of Keuka Lake. It has an indoor pool, if you're traveling with kids, which is great. The buffet breakfast is one of the best I've seen. Everything was stocked and fresh, and the employees were exceptional. I'd definitely stay again.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Pamela H, Thank you for choosing the Best Western Plus Hammondsport Hotel. We so appreciate the wonderful comments about our hotel. Our complimentary hot breakfast buffet is truly one of the best made possible by the amazing baking abilities of our breakfast team. Homemade muffins, breads, eggs, sausage, home fries, and, of course, Belgium waffles! Not a breakfast to skip! Thank you again for the 5 star rating and we look forward to having you back soon! Best Regards, Karen Guinan General Manager

"Large Group Wine Tour"

5
17/07/2017

For the past five years a group of couples travel from NYC to the Finger Lakes for a weekend wine tour. This year's trip was exceptional due to the Best Western Hotel in Hammondsport NY. The hotel is brand new, beautiful, spotless and with all of the amenities that any traveler would want or expect. However, it's the staff, led by General Manager Karen Guinan that made this trip so exceptional. Karen and Team make you feel like a guest in their home. From effortlessly handling reservations for a large group with multiple changes to accommodations, assistance with setting up transportation for the wine tour, knowing the best wineries and type of experience to expect, and recommending dining choices. They do it all with great care and a genuine love for their customer's experience inside and outside of the hotel. Thank you Karen and Team for creating such a memorable experience for our group. See you next year!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear jfspencer67, Thank you for choosing our hotel for this years visit to the Finger Lakes Region. It was a pure delight working with you and your friends to make this a memorable experience. You all are truly the reason we love what we do! It makes our day to know you enjoyed yourselves. There is so much to do and see here so you must come back and visit us soon! Best Regards, Karen Guinan General Manager

"Exceptional!!!"

5
15/07/2017

I highly recommend the Best western in Hammondsport New York . The hotel itself is in a perfect location- A short driving distance to a number of the lakes. The rooms, the breakfast area, the lobby and indoor pool are immaculate. The staff goes out of their way to be helpful. We visit finger Lakes every year and this hotel definitely on our list for our next visit!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear travelhappy1062, Thank you for choosing our hotel! We know there are many lodging options in the Finger Lakes Wine Region that are available to you and we know it takes that little "extra" to make each guest stay above the "norm"! We appreciate the wonderful comments about our team and hotel. We look forward to having you back in the near future. Best Regards, Karen Guinan General manager

"Great place to stay"

5
06/07/2017

This hotel is brand new and features a pleasant, helpful staff, and a great breakfast that is included in the room rate. It is close to the terrific Curtis Museum, downtown Hammondsport common and a brewery is its neighbor. Can't beat that!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear happytraveller914, Thank you for all the wonderful comments about our hotel and the Keuka Lake region attractions. It is a beautiful place to relax and explore. We truly appreciate your feedback and hope that you will come back to visit soon! Sincerely, Karen Guinan General Manager

"Great hotel stay for my family"

5
04/07/2017

I had a wonderful stay at this Best Western plus hotel in Hammondsport with my wife & 2 kids. We were in town to visit Watkins Glen International. The suite was comfortable. Hotel staff was very friendly & helpful with great ideas for local activities. Workout room clean w/newer equipment, flooring, fresh towels. Very nice breakfast that actually tasted home made! I would highly recommend it.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear S2311HCdavidh, Thank you for choosing the Best Western Plus Hammondsport Hotel while visiting Watkins Glenn International Raceway! We are so please you enjoyed your stay. Our breakfast is outstanding due to the baking/cooking talent we have on staff! The homemade maple bacon muffins are my personal favorite. Please come back and visit us soon! Best Regards, Karen Guinan General Manager

"BEST place to stay is THE Best Western"

5
26/06/2017

The Best Western has everything you can think of. The outdoor fire pits was an unexpected surprise! Indoor pool, fitness center and internet. The breakfast was incredible. The room was clean, the beds and pillows were comfy and there was plenty of space IN the room for all of us. Great stay.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear nancywJ5557YD, Thank you for choosing the Best Western Plus Hammondsport Hotel. I take it that you tried Sue and Rose's homemade breads, muffins, and waffles! The full hot breakfast with eggs, bacon, or sausage really gets you up and going in the morning! We appreciate the wonderful comments and look forward to you staying with us very soon! Sincerely, Karen Guinan General manager

"Great property"

5
23/06/2017

The hotel is very nice. New condition. Great rooms and very nice staff. Hotel located just outside the square of downtown hammondsport. Very close to all of the local restaurants and their is a great micro brewery next door

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear tomi837, Thank you for staying at the Best Western Plus Hammondsport Hotel while visiting the Finger Lakes Region. The local restaurants are fantastic! Each one offers a unique menu and ambiance which gives the traveler many options. Never the same twice. So glad you enjoyed your time with us. Please come back and visit us soon. Best Regards, Karen Guinan

"Solid hotel!"

5
22/06/2017

Stayed here for a single night on our way to Watkins Glen to hike. It's quite new, with modern facilities and very clean everything. The front desk workers were helpful and kind. Loved the room itself, and we slept well. Highly recommend!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear AngFish, Thank you for staying at the Best Western Plus Hammondsport Hotel while visiting the Finger Lakes Keuka Lake region! Watkins Glen State Park is one of our favorite sites in the region. A truly unique experience for any level hiker. You are literally walking back in time when exploring the gorge trail. We appreciate the nice comments and look forward to having you return soon! Sincerely, Karen Guinan General Manager

"New hotel"

5
21/06/2017

This is a new hotel and therefore, very clean. It was quiet and away from traffic. It was a little out of the way but very nice. The reservation needed to be paid up front with no refund should we cancel.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear senapedis2016, Thank you for staying at the Best western Plus Hammondsport Hotel. We are so pleased you enjoyed your stay. Our location is perfect if you are looking to explore the Keuka Lake Wine region or just passing through to other sites in New York State. Keuka is one of the most beautiful of the Finger Lakes and very unique in comparison. We hope you come back and visit us soon. Best Regards, Karen Guinan General Manager

"Beautiful new hotel"

5
20/06/2017

I never expected such a beautiful , new hotel in this area . Don't hesitate on this one . Nicer than most of the higher end hotels I stay in often. Will definitely stay again if I am in this area . Best western clearly has both ends of the spectrum in quality . This one is great !

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear dsu2016, Thank you for choosing the Best Western Plus Hammondsport Hotel while visiting the Finger Lakes Keuka Wine region. We are so pleased you enjoyed your stay. Thank you also for the lovely comments about our hotel and the Best Western brand. It is our goal to become your hotel of choice throughout the world. Please come back and visit us soon! Sincerely, Karen Guinan General Manager

"Best of Best Western"

5
16/06/2017

New property and very inviting. Hotel is beautiful with spacious rooms, great pool and exercise room and an outstanding breakfast each morning. One of the best Best Western properties we have stayed at!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear scross45, Thank you for choosing the Best Western Plus Hammondsport Hotel as your choice while visiting the Finger Lakes Wine Region. And thank you for the wonderful comments about our hotel. We have been and will continue to have the best breakfast, based on our overall guest survey scores, in our region out of 312 hotels. Our team is talented...especially in regards to homemade maple bacon muffins or our delicious Belgium waffles topped with homemade blueberry sauce! Can't be beat! Please come back and visit with us soon. Sincerely, Karen Guinan General Manager

"Perfect"

5
13/06/2017

Excellent stay at this new Best Western Plus! Very clean, exceptionally friendly staff, great breakfast...it was a perfect hotel stay for us. Great location minutes from Hammondsport, wineries on the hill overlooking Keuka Lake.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Q2677RPanna, Thank you for staying at the Best Western Plus Hammondsport Hotel and thank you for the wonderful comments about our hotel and team. The hotel is the perfect location when visiting the Finger Lakes Wine Region and makes for easy access to what ever you decide to experience. Please come back and visit with us soon. Sincerely, Karen Guinan General Manager

"We Were Wowed in Hammondsport"

5
10/06/2017

We stayed in Hammondsport on Lake Keuka. This hotel is located conveniently to restaurants, wineries, breweries, museums and stores. The staff are friendly and knowledgeable, making us feel very welcomed. It offered a fantastic hot breakfast, WiFi, indoor pool and fire pit. It is new, clean and beautifully decorated. I highly recommend staying at this hotel. We will definitely return!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Linda H, Thank you for choosing he Best Western Plus Hammondsport Hotel while visiting the Finger Lakes Wine Region and thank you for the wonderful comments about our hotel, amenities, and team members. We strive to offer the perfect hotel for every type of traveler whether it is just an over night visit or a month stay. Our location is perfect if you are looking to tour the Finger Lakes region. Please come back soon and visit us again. Best Regards, Karen Guinan General Manager

"OUTSTANDING HOTEL!"

5
02/06/2017

Wonderful staff, immaculate facilities, terrific breakfast buffet. The location in Hammonsport is ideal! Would highly recommend it if you are traveling in the area and are looking for a great place to stay. The rooms are extremely spacious.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Patricia B, Thank you for staying at the best Western Plus hammondsport Hotel while visiting the Keuka lake wine region. We appreciate the wonderful comments about our hotel and look forward to having you return in the near future. Best Regards, Karen Guinan General manager

"A gem of a hotel in the Finger Lakes region"

5
28/05/2017

We have watched the hotel being built and this is the first chance we have had to stay there. It is hard to describe in works about what a great experience we had. The staff is very friendly and the breakfast excellent. We can't wait to stay there again

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Melvin Y, Thank you for choosing the Best Western Plus Hammondsport Hotel while visiting the region. We are so pleased you enjoyed your stay. We look forward to having you come back soon. Sincerely, Karen Guinan

"Exceptional housekeeping"

5
24/05/2017

Staff were very friendly, rooms the cleanest I have experienced, beds comfortable amazing pillows. Breakfast well staffed, you never waited for anything and they came to check everything was okay. Nice hot food.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Pauline B, Thank you for choosing the Best Western Plus Hammondsport Hotel. We are so pleased you enjoyed your stay. Our beds are truly exceptional and we upgraded the pillows! So nice you noticed! Please come back and visit with us soon! Sincerely, Karen Guinan

"You Will Return!"

5
23/05/2017

Staff outstanding...so was the breakfast and room. Pool beautiful and relaxing. This hotel was built in 2016 so it is practically new. I liked that they displayed a local artists' pictures all over. Clean as could be. Take a shower here where you can adjust the showerhead, not just get stuck with a low flow trickle.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear gregmJ7830UT, Thank you for choosing the Best Western Plus Hammondsport hotel while visiting the area. The artwork at our hotel is the work of a local photographer and his work captures the beauty of the region perfectly. You must come back and visit us especially in the fall season. The region is filled with spectacular colors! Sincerely, Karen Guinan

"Service with a smile"

5
21/05/2017

It was our first stay at this hotel and it started and ended with warms smiles of the staff members. Before I was able to finish a sentence asking for places to eat in the area, Dylan at the desk was handing me a convenient little map and going over the choices. The room was clean and well furnished. The only issue I had was related to other guests. I assume a guest on a lower floor had a noise complain (we were walking around the room after 10:15pm...). Even the phone call from the front desk to report the complain to me was very courteous and I really appreciated that. The breakfast buffet had a big selection of good quality items. The check out was as pleasant as the check in and again, the staff was very helpful in offering information for the area's attractions. Thank you so much for providing such warm and professional service. We will be back!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Princess279, Thank you for the wonderful comments regarding your stay. We appreciate your loyalty and hope you will come back and visit us soon! Best Regards, Karen Guinan

"Girls getaway"

5
21/05/2017

Went to the Finger Lakes region. Decided upon Hammondsport. The hotel was conveniently located to town, waterfront and vineyards! Staff was beyond helpful and the hotel was very clean! Thank you and we will be back!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Ron Clements, Thank you for your recent stay at the best Western Plus Hammondsport hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best regards, Karen Guinan General Manager

"Never Again!"

1
15/05/2017

We don't usually stay at Best Western and won't ever again. This is a beautiful new hotel. We've been away from home for six weeks taking care of a seriously ill family member. We're on our way home now and we we're looking forward to staying somewhere nice and visiting the Bath, NY area. Shortly after we checked in, the electricity went out. We were told it would be back on again "in two hours" so we decided to stay. Meanwhile the desk was checking in guests and not mentioning the electric was out until AFTER they had paid. I watched this happen when I went to the desk to request a flashlight. Two hours later, there was still no electricity and it was beginning to get dark. We were told the electricity would be back on by 9:30pm, so we drove to Painted Post for dinner. We were back about 10pm. Still no electricity. We were told it would be back on by midnight. We went to bed. At 5am there was still no electricity. There was still no electricity when we checked out this morning. Nor was there any adjustment to the $164 bill for a stay that did not include a hot shower (no light or hot water), inability to access the internet or read, inability to use the elevator, and no hot breakfast which was included in the room rate. Unfortunately, we were on the second floor, which meant that two old ladies in their 70's had to struggle down the back stairs with their luggage. No help was offered. We had expected that there would at least be some adjustment to the bill. None was offered. When one was requested, it was flatly refused by the desk clerk. I then spoke to Karen, the Manager, who also refused to make any adjustment to the bill. We got nothing more than a very weak apology and a statement that it wasn't their fault. The bottom line is that Best Western clearly doesn't give a hoot about customer satisfaction and once they have your money, they're done with you. Keep this in mind the next time you need a hotel. I certainly will.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear BEWatermelon, Thank you for staying with us. Due to a severe storm, the NYSEG region substation was severely damaged and there was an area wide power outage that included our hotel and the surrounding area. As I sincerely understand as well as sympathize with your concerns regarding this power outage, we can only do what we can in regards. Unfortunately the only information we had access to was given on the NYSEG company website support which we relayed to our guests. There were multiple times for restoration listed throughout the 18 hour power outage. NYSEG did restore electric service to the region but not until the following day. We assisted many guests with luggage when requested but unfortunately we were unaware that you required assistance. We are always available to assist with luggage as we do every day. We hope you will reconsider staying with us again. Best regards, Karen Guinan

"Great Hotel!"

5
13/05/2017

This was a great hotel. Close to attractions. The check-in was a little long but the staff member behind the desk was very friendly. The breakfast was really good. If I am ever in the area again, I would definitely stay there.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear antrec, Thank you for choosing the Best Western Plus Hammondsport Hotel. We appreciate the very nice comments and look forward to having you stay with us in the near future. Best Regards, Karen Guinan

"Well built, clean, spacious, with great service"

5
12/05/2017

Stayed here for 3 days in May 2017. The rooms are clean and very spacious. The breakfast is fantastic (better than even much higher priced hotels) and the service was excellent. Highly recommend staying here!

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Daniil K, Thank you for the gracious comments about the Best Western Plus Hammondsport Hotel. We are so pleased you enjoyed your stay. Please come back and visit with us soon. Best regards, Karen Guinan

"Awesome place to stay"

5
12/05/2017

We had friends stay here last summer and highly recommended it. Brand new and clean hotel, customer service oriented staff. They also had a great free breakfast and the cookies in the evening time are delicious.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear Doug F, Thank you for the choosing the Best Western Plus Hammondsport Hotel. It is so nice to see return customers again! We also appreciate the wonderful comments. Please come back and visit us soon. Sincerely, Karen Guinan

"Pleasantly surprised"

5
11/05/2017

In town on business and this hotel had everything I needed. Rooms are newer and pristine, plus WiFi was strong. The staff was super-friendly: not just one of them, but all that I encountered. I commandeered the business center's desktop, printer and scanner: everything seemed new and in perfect order, which saved me time and effort. Also, this was 10-minutes from one of the Finger Lakes trailheads, so I was able to get in some quick runs with some awesome scenery(and some challenging climbs). I'll definitely be back.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear JorgeChicago, Thank you for the very nice comments about the hotel and associates. It makes our day to know you had a great stay. Please come back again! The gorges are fantastic for climbing all season long! Best Regards, Karen Guinan

"not good"

1
09/05/2017

Booked a party for my 6yo son over a month in advance and specifically asked if we could have a pool party . then 4 days before the party they told us that the conference doesn't include the pool. Now I have to get ahold of all the other parents and tell them where the party is. Which I don't know because everywhere is booked. left us out in the rain.

"Exceeded expectations"

5
09/05/2017

All members of the hotel staff were great. Without exception, there were, pleasant, courteous, ready will and able to provide for their guests and were very happy to answer questions about the attractions in the area.

"Best Western Hotel with extra pluses"

5
08/05/2017

This hotel is fabulous as most people have already stated. It is walking distance to Glen Curtis Museum, also short drive to Hammonsport. It is new modern and very bright and clean, spotless is a better word. We only stayed one night on the way back to Toronto, wished it could have been more. We were upgraded to a suite room without asking as the hotel was lightly booked on a Sunday night . I love the support the management shows for artisans in the area, the use of hand crafted barrel products was wonderful. I agree about the bed in two queen bed suites being close to the air conditioner but with the size of the suite and the seating area provided there is really no other option, I also mentioned to the wonderful young gentleman at the front desk they need a media hub in rooms with USB ports, luckily I travel with one. This is truly a Best Western Plus grade hotel unlike one we had stayed at earlier in our trip that was very inferior to this one. The towels were thick and plush and in great supply in the room, shower pressure was perfect. We travel to the US quite a bit and usually stay with another chain only because Best Western Plus not as prevalent. The service provided goes a long way to promote the Brand and this hotel certainly stand out for me. If I decided to back to the Finger Lake area in future I would certainly use this location as my base.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear SweetSydneyToronto, Thank you for choosing the Best Western Plus Hammondsport Hotel while traveling through the region. We appreciate the wonderful comments and the great suggestions. We sincerely appreciate you as a guest and look forward to having you back soon. Best Regards, Karen Guinan

"Great place to stay!"

5
07/05/2017

We stayed here for 2 nights while wine tasting and we couldn't be happier. Rooms were clean and spacious with everything we needed. Staff was friendly and accommodating to anything we needed. They also have chairs outside around fire pits for those chilly nights when you want to hangout outdoors. Will stay here again for our next wine tasting trip.

KarenGuinan, General Manager at Best Western Plus The Hammondsport Hotel, responded to this review
Dear gbrz7, Thank you for choosing the Best Western Plus Hammondsport Hotel when staying in the Finger Lakes Wine Region. We certainly know you have many options. We are so pleased you enjoyed your stay. Please come back and visit us soon. Sincerely, Karen Guinan

"GMRRP :: Wonderful expierence for both Pets and Pet Parents Everywhere!:)"

5
25/04/2017

I can not say enough about this establishment. The staff, ALL STAFF are phenomenal. You can see how the Manager Karen has picked and trained the best customer service, tentative, professional, knowledgeable employees to be part of her team. Karen herself was wonderful, you can see that she was very involved with the hotel guests, always a smile and available to listen to each guest that approached her. Clearly she leads by example with her staff. My boyfriend and I traveled for a quick extended weekend with our two small dogs and all of us were welcomed. They never once gave any issue or concern to the pets, actually the dogs and staff enjoyed seeing each other in the halls. The hotel was spotless and the surroundings and décor of each area of the hotel very soothing. Our room was comfortable and clean.The value and the atmosphere of this Hotel gives the vacation homes a bit of competition! If you do plan a stay, be sure to meet Sue, Kyle, Rebecca and of course the Manager always on duty, Karen. Your stay will be a wonderful experience!

KarenGuinan, General Manager at The Best Western Plus Hammondsport Hotel, responded to this review
Dear Gina P, Thank you for choosing the Best Western Plus Hammondsport Hotel. We so appreciate the wonderful compliments for our hotel and staff. We feel it is very important that our guests feel at home and well cared for while staying and I see we did just that! Please come back soon and visit us in the near future. Sincerely, Karen Guinan

"stay at best western plus"

5
24/04/2017

we really enjoyed our stay, the staff of the hotel was very friendly and helpful. The hotel itself is very nicely done, the décor,the bedding was comfortable and the room cozy. The breakfast was extremely varied and tasty.

KarenGuinan, General Manager at The Best Western Plus Hammondsport Hotel, responded to this review
Dear 248phillips, Thank you for choosing the Best Western Plus Hammondsport Hotel. Thank you for the wonderful comments about our hotel. It makes our day to know our guests are happy and will be returning in the future. Have a great day! Karen Guinan

"Perfect stay, perfect staff, facility and service"

5
24/04/2017

My rating is "couldn't be better". I travel a lot and often stay in 5 star hotels world wide. The front desk here is personable, warm and abundantly helpful. We intended to go to Watkins Glen as part of our three generation, guys long weekend. After speaking with the woman own the morning shift about our plans, we skipped Watkins Glen and on her advice, followed her suggested route for the day around the Finger Lakes, to the Bully Hill Vineyards and around the Lake doing exactly what she suggested...and we had a day we'll never forget. The facility is really nice. Great gym equipment, good buffet options (including mild, medium and STRONG coffee). The room was a nice size and my big 15 y/o son said the sofa bed was the best he's slept on in a while. Our beds were the most comfortable by far of the three hotels we stayed in over this three night weekend trip. Clean, quiet...my best nights sleep. I would go out of my way if I'm near this hotel to re-visit. My only regret was that I didn't get the name of the morning front desk person, a female, w/glasses, curly hair and big, pleasant, smile who couldn't do enough to make our stay and trip better.

KarenGuinan, General Manager at The Best Western Plus Hammondsport Hotel, responded to this review
Dear Jon O, Thank you for choosing the Best Western Plus Hammondsport Hotel. I am so glad you enjoyed the route I prescribed! But there's always more to do in the Finger Lakes. You have to come back and experience Watkins Glen at sunrise. There is a "henge" effect through the Glen that is spectacular! We hope to see you very soon! Best Regards, Karen Guinan

"Great place, great value"

5
22/04/2017

Great Hotel. Everything is new , clean and very well cared for. Staff were polite, smiling and very helpful. Breakfast was very good . I was staying for recreational purposes, it is a small town, with this lovely gem of a hotel. Nothing in this area compares..

KarenGuinan, General Manager at The Best Western Plus Hammondsport Hotel, responded to this review
Dear Barbara M, Thank you for choosing the Best Western Plus Hammondsport Hotel and thank you for the wonderful comments about our hotel. We are so pleased you enjoyed your stay. We look forward to having you staying with us in the future. Best regards, Karen Guinan

"Awesome hotel"

5
16/04/2017

Beautiful hotel with the friendliest staff. Clean, smells good, comfortable beds, great indoor pool area, great breakfast. Can't say enough wonderful things about this hotel and it's employees. They went out of their way to be helpful and polite.

KarenGuinan, General Manager at The Best Western Plus Hammondsport Hotel, responded to this review
Dear B8412YPstevel, Thank you for choosing the Best Western Plus Hammondsport Hotel! We appreciate the wonderful comments about the hotel facilities and staff. It makes our day to know you enjoyed yourself at our hotel while visiting the region. Please come back and visit with us soon! Best Regards, Karen Guinan

"Spacious room, comfortable bed"

4
12/04/2017

The hotel staff was very friendly and helpful. The room was big and spacious with comfortable bed. There were some minuses: the air conditioner was a bit cold and noisy, and we could not open the window to get some air (since we did not use the air conditioner). The hotel could have been greener, using actual dinnerware instead of plastic ones. We stayed here for two nights but there was no housekeeping cleaning the room after the first night.

KarenGuinan, General Manager at The Best Western Plus Hammondsport Hotel, responded to this review
Dear Mai P, Thank you for choosing the Best Western Plus Hammondsport Hotel. We value your feedback and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best Regards, Karen Guinan

"Spacious space, thin wall, comfortable bed, no bathtub "

4
09/04/2017

The hotel is brand new , they opened 2016, so every thing is new and clean. The room and bathroom are all spacious, but too bad, no bathtub, so can't take hot bath. The wall between rooms is kind of thin, because I can heard next room's voice, and snoring. The bed is very comfortable, the water pressure are good. All staff are very friendly. The breakfast is good, very fresh. The pool is kind small. The gym open 24 hrs, which is very good. And the room come with microwave and fridge. We all enjoy our sta.

KarenGuinan, General Manager at The Best Western Plus Hammondsport Hotel, responded to this review
Dear Yayayeh, Thank you for choosing the Best Western Plus Hammondsport Hotel! We are so pleased you enjoyed your stay. Please know that we do offer rooms with bathtubs if you require. Let us know during the reservation process to be sure you have that option as we do have both available! We look forward to having you back to visit soon. Best Regards, Karen Guinan

"Beer Pairing at Pleasant Valley Inn"

5
03/04/2017

This hotel is beautiful and the employees we encountered were all welcoming and friendly. They want to make sure you are taken care of and there are no problems and ask just to make sure. The room was spacious and we had a walk in shower that was big enough for three people. It depends on where your room is in this hotel. Near the road, we heard a bit of road noise, this time we were at a different location in the hotel and we did not hear anything. The pool was clean and the fireplace in the lobby was on when we came in for the evening. We would stay here again. Breakfast was great and they do pay attention to detail in every aspect of the hotel.

KarenGuinan, General Manager at The Best Western Plus Hammondsport Hotel, responded to this review
Dear Terrie H, Thank you for choosing the Best Western Plus Hammondsport Hotel while visiting the region. We work very hard so our guests feel welcome and at home. It makes our day to know we accomplished just that with your stay. Please come back and visit with us soon! Sincerely, Karen Guinan

"Great Stay"

5
02/04/2017

Excellent motel, very clean with friendly, professional staff! Check-in was a breeze with check-in staff pointing out amenities from swimming pool, fitness room, business center and what was available for breakfast. Warm chocolate chip cookies were very good!

KarenGuinan, General Manager at The Best Western Plus Hammondsport Hotel, responded to this review
Dear 605cliffb, Thank you for choosing the Best Western Plus Hammondsport Hotel while visiting the region. We appreciate and thank you for the wonderful comments about the hotel and staff. Please come back soon! Best regards, Karen Guinan

"Friendly staff, great value & amenities"

5
02/04/2017

New and updated hotel. Conveniently located. Staff was warm and inviting. They were helpful acclimating us to town. Excellent value with amenities for the price. Good variety fr breakfast, well maintained

KarenGuinan, General Manager at The Best Western Plus Hammondsport Hotel, responded to this review
Dear ianaN6847AW, Thank you for choosing the Best Western Plus Hammondsport Hotel. We are so pleased you enjoyed our hotel and the region. Please come back and visit very soon! summer is right around the corner and the area is full of fun events and places to discover. Best regards, Karen Guinan

"Clean and Comfortable"

5
27/11/2016

This hotel is brand new and was exceptionally clean, quiet and comfortable. The breakfast area was clean and well stocked and the food was very good. The staff was friendly, polite and helpful. The hotel is a 5 minute drive from downtown Hammondsport and close to many Keuka Lake wineries. I would stay there again.

"Very nice"

5
22/11/2016

Stayed here for a few nights. Staff was very friendly and helpful. The breakfast was great and the staff was extremely nice. The hotel is very nice and brand new. We were extremely happy with our visit.

"Verynew hotel"

4
21/11/2016

Not sure how long ago this hotel opened but it is very new, the rooms are spacious with tall sealing and great amenities. The location is very convenient as well, close to a lot of city center. Overall a great stay for the Finger Lakes adventure.

"great place"

5
21/11/2016

Great hotel, very nice staff. rooms are great and also have a fridge and microwave. Also has one of the best breakfasts in the morning included. this was sour second time staying here, and we will definatley be staying again.

"Very classy. A hidden gem in the middle of wine country."

5
21/11/2016

I loved the decor. The rooms were clean and tastefully decorated in the modern style. I bathroom was great. The toilet was not low and there was a beautiful walk in shower with safety bar. No bathtub. The breakfast was well prepared. For the Belgium waffles they had homemade strawberry topping and blueberry. First time that I saw a Belgium waffle maker with 4 separate sections. Highly recommend this hotel.

"Best Western Plus in hammondsport, NY"

5
19/11/2016

This hotel just opened in Jun, 2016. It is well designed and absolutely immaculate. The staff were all friendly and professional. The rates were surprisingly affordable. I recommend this hotel to anyone staying overnight in the beautiful Finger Lakes region of New York.

"Immaculate hotel"

5
18/11/2016

What a pleasant surprise. Caring staff that treat the hotel as if it was their own home. The hotel is immaculately kept and for a large hotel , very quiet. Really loved the rooms , breakfast was great as well.

"The Crooked Lake weekend "

5
15/11/2016

The hotel opened middle of this year, 2016. Friends had stayed here during a wine run in August, and suggested this location as the meet up location. Nice new hotel, helpful staff and colorful fun guests. The bummer was the electronically impaired desk clerk that could not help with getting Samsung Hospitality TV in the room switched to another HDMI port for Netflix movie :-( Downloaded remote app to smart phone, and was able to switch myself and had a happy night. Very small distraction in the grand scheme of things, and enjoyed the nice large room, double queens and sitting area. Close to old town Hammondsport. That is all ....

"Weekend Wine Trip"

5
14/11/2016

Stayed the weekend for Wine Touring and this Hotel was great for our 3 couples. Great location and everything you need. Location was key for the Keuka Lake and West side of Seneca Lake wineries. New facility, very helpful staff, clean and breakfast was just what we needed to get day started. Would return anytime in this area again.

"Good brand new hotel"

4
14/11/2016

My girlfriend and I celebrate dour one-year anniversary this past weekend and we stayed at this hotel while we visited the Finger Lakes. It still ahs the brand new smell and the staff was very courteous. The room was very nice with a lounge area. It is not right in Hammondsport's town, but only a little over a mile away. The negative on the place is the free breakfeast tasted like a free breakfeast.

"Nice hotel for Keuka Wine Tasting"

5
13/11/2016

The Best Western in Hammondsport is a nice place to stay if you're doing a Keuka Lake wine tour. The hotel is very clean and they serve a nice breakfast. There aren't too many hotels in Hammondsport, but it's a lot closer to wineries than the ones in Bath. It might cost a little more than those Bath hotels, but it's worth it for the cleanliness.

"Fall Trip"

5
07/11/2016

Great Hotel , Great visit. This hotel is very new (just opened in June). The staff is just great, very friendly. I know its new, but rooms very clean, facility very well kept. Nice pool, (dient 't use), and a very nice outside firepit, great for sipping the locale wine. Breakfast great and very nice staff. Manager visits at breakfast and greats guests.This is located right in the wine country and close to everything. Keep up the good work and this place will do well

"Great overnight!"

5
07/11/2016

Excellent service from start to finish! We chose based on the good reviews online and were not disappointed, Clean rooms and comfy! Breakfast buffet was standard fair, but well presented. Loved the fire pit.

"It still has the NEW hotel smell!!"

5
05/11/2016

WOW! What a fantastic hotel: Gas fireplaces in the lobby and two fire pits outside; Hot breakfast served until 10am; Rooms are beautiful, clean, comfortable, and still feels brand new! AND it was reasonably priced - with $ left over for wine! Dylan & Vinnie are so accommodating and customer-focused! Best hotel stay in a long time! Thanks Best Western for a great birthday weekend!!

KarenGuinan, General Manager at The Best Western Plus Hammondsport Hotel, responded to this review
Dear kiminqueensny, Thank you for the wonderful comments about all of our hotel amenities and staff! It makes our day knowing you had a great stay. Please come back and visit us soon! Best Regards, Karen Guinan General Manager

"Great stay relaxing"

5
03/11/2016

Just stayed over night for a get a way. New hotel, very quiet with pool and workout room. Rooms are very large. Breakfast in the morning was very good with a large selections of options to choose from. It is also closed to the village of Hammondsport (5 to 10 mins.) with many fine restaurants to choose from. Ate at Timber side grille on recommendation of front desk, excellent meal. Leaves on the hills and day were just perfect. Would highly recommend the hotel and we will be back in the future.

"Great New Hotel"

5
01/11/2016

We spent 3 nights here while touring the Finger Lakes Region of New York. The hotel is new, clean and very well designed. The front desk staff were very friendly and helpful, even calling to tell me that I had left my charger behind. The breakfast service was outstanding with a great presentation and plenty of room. The food was fresh and appealing.

"Five Star Service. Genuine local artwork."

5
31/10/2016

Every employee with whom we interacted at the Best Western Plus Hammondsport greeted us with a smile and was very helpful. They made sure we knew where everything was without being prompted and without being overbearing. This was particularly appreciated at breakfast. We are quite fond of the Finger Lakes area and were really impressed with all of the local artwork through out the facility. The biplane suspended over the ceiling and photos of Curtis motorcycles, local wineries, museums, and of course the lake speak volumes of the owner's passion for, and understanding of, the area. Our guest room was spacious, clean, and comfortable.

"A real pleasure"

5
29/10/2016

On a visit to Corning Museum we decided to stay in Hammondsport and enjoy the best of both and certainly did! Great location, we had easy access to Corning and Hammondsport and all the charm of that village, just perfect. New facility with a great staff and wonderful accommodations.

"It should be a model for other Best Western hotels"

5
27/10/2016

This 4 months old hotel is a gem. We stayed there , this week on Tues the 25th, on our way to our yearly visit to Niagara Falls and the National Shrine of Fatima Virgin in Lewiston NY(which should be visited by every body, Christian or not, because is beautiful.) Everything in this hotel is perfect. The lobby: wide, luminous . Sitting area at the lobby: fireplace on, which it was great with the temperature being in the 30's outside. The room : very comfortable, very, very clean, great sitting area with a couch, Even with an ergonomic desk chair. Bathroom: very clean too, all the necessities plus an impecable white curtain with great shower. The gym: with more machines than at other hotels. Indoor pool: nice area around it with tables and chairs. The complimentary hot full breakfast: big sitting area. Anything you want for breakfast is there. Excellent! Three waitresses ready to help. Brian Harris , the owner, very personable and friendly young fellow, should be congratulated , he thought of every little detail. He came over to our breakfast table( as he was doing with everybody else ) to greet us and talk to us, even though he was very busy with a Chamber of Commerce meeting going on. Front guest : both Dylan , in the late afternoon and Leanne and Anne in the morning very friendly and welcoming. This hotel that is only 2 has from Niagara and it should be imitated by the Best Western chain everywhere .We HIGHLY recommend it.

"Hammonsport stay"

5
26/10/2016

Hotel fairly new,great accomedations,very friendly staff.Pool was on the cool side but ok.Fire pits outside were great.The breakfast the next morning was very filling and hot.Would diffinetly stay here again.

"Finger Lakes Fall Weekend"

5
25/10/2016

We have traveled to the Finger Lakes for weekend getaways for the past 12 years. The Best Western Plus Hammondsport at the southern tip of Keuka Lake is a wonderful addition to the area. Most of the hotels are at the northern end, I was very happy when they opened this past June. Close proximity to restaurants and the wineries. Nice hotel, good swimming pool and great breakfast. We will return on our next trip.

"Finger Lakes visit"

5
24/10/2016

After reviewing info on this hotel, I chose it to be our destination for our short visit to this immediate area. Very satisfied with the choice. We then traveled to Ithaca for a one night stay. The Best Western there was no comparison to the BW Hammondsport Hotel.

"Outstanding"

5
22/10/2016

The Best Western in Hammondsport was much more than we expected! The rates are reasonable, rooms are phenomenal, clean, with a beautiful view out our window. Most important - The staff was very accommodating. The desk clerk greeted us with a smile, later Dillon was so nice! Obviously they love their jobs. Great customer service! Added perk... They offer coffee and warm chocolate chip cookies all night! Definitely a winner!

"Wow! What a good surprise!"

5
22/10/2016

Let me start off by saying that I haven't stayed at a BW in over 20 years. I don't associate BW with good service and clean rooms. I'm Hilton Silver and usually choose that brand. We chose BW because we were traveling with a couple that had a pet. BW is pet friendly. This hotel exceeded all of my expectations. The hotel is new, clean, spacious and the service is outstanding. The rooms are impeccably clean and modern. The staff went above and beyond to assist you. My Brother in law lost his key and when we called the hotel to cancel the key they offered to go check the parking lot to see if he had dropped it there. They called us back to let us know that it had been found. That was really nice! The complimentary breakfast was generous and the breakfast area was very clean. It was nice that they changed the selection daily. The fire pit was very nice too. The pool area, although we didn't use it, looked clean and inviting. The location is very central for the wine trail. There aren't too many restaurants in the area, so be prepared to drive a bit for dinner. The hotel is brand new and I'm sure it will become a popular place to stay. It would be a treat if they hosted a happy hour since it is still relatively remote. We would definitely stay here again. Great job BW!

"Stay here when in Hammondsport NY"

5
19/10/2016

Brand new hotel. Design, decor and finish were excellent. Room spacious, with a separate couch and chair. Good in-room internet. Excellent breakfast included; much better than what I have experienced at other moderately priced hotels. Staff were very friendly. I am sure they would have been helpful if I would have had a problem but fortunately we did not. Generous parking and close to everything. Great value for money. Would highly recommend this to anyone visiting Hammondsport!

"What a pleasant surprise!!"

5
15/10/2016

We were very pleased with this property! It was definitely first class all the way for a casual stay. I highly recommend it. Hammondsport is a lovely small town and the hotel is very convenient to the downtown area and Keuka Lake.

"Finger lakes"

4
12/10/2016

I found the hotel on trip advisor. It was a good choice based on other travelers recommendations. Nice hotel, very clean and new. Very comfortable beds. The staff was extremely friendly and helpful. Breakfast was lovely and abundant. I would stay there again.

"Great Location"

5
12/10/2016

The staff were all friendly, rooms clean and new. The breakfast was very complete - scrambled eggs, bacon, potatoes, waffles , yogurt, breads , bagels cereals ! Right across the street from The Glen Curtiss museum. Nice pool and 2 gas fire pits with adirondack chairs.

"Looks and smells brand new"

5
11/10/2016

Staying in a new hotel can have it's advantages and disadvantages. This new hotel was extremely clean as one would expect and everything about the accommodations were modern and comfortable. In some instances, a new hotel/restaurant might have some kinks with staffing or final construction to work out but not in this case. The staff and the service provided was top notch. The breakfast and helpful staff there was about as good as it gets for a chain hotel breakfast. We didn't use the pool for gym but took advantage of a couple of the other nice features. The warm cookies in the breakfast are were a wonderful snack before going to bed, and even though it was a bit cold, sitting around one of the fire pits at the end of the building was a treat. We had made last minute plans to get away for a short, holiday (Indigenous Peoples day), hoping to find someplace as a base for a trip to Letchworth Park with the challenge of finding someplace where we could bring our dog. The Best Western Plus fit the bill and we'll likely stay here again the next time we want to stay in the area.

"Great New Place!"

5
09/10/2016

If you are looking for a clean, friendly place - this is it! The staff were exceptional and the breakfast phenomenal. The location is very convenient and offers quick access to downtown Hammondsport, Keuka Lake, and the many local wineries. The fireplaces outside were a nice touch, as was the indoor swimming pool. We would stay here again in a heartbeat. Great job guys!

"Best Western Plus"

5
06/10/2016

Loved this hotel !! Great customer service. Cookies throughout stay was awesome. The staff was friendly and offered help and recommendations to the area when needed. Would stay again and recommend this hotel.

"Brand new and good breakfast"

5
05/10/2016

We had a quiet room on the third floor (except for the 4 AM evacuation, alarm went off). Did not use pool. Breakfast room and lobby area quite attractive. The eggs, potatoes, sausages were all made by a cook, not institutional. And the cook and desk workers were very friendly and helpful. Excellent value.

"I'll be back when next in the area"

5
05/10/2016

You can't go wrong with this hotel. It was opened only in July, and the place looks absolutely spotless. The rooms are large, extremely comfortable and very beautifully appointed. Breakfast is in a large room on the first floor, and is exceptional for its variety of food and the quality of its presentation. The staff at the front desk is extremely accommodating and helpful. This is not your usual chain hotel. It has many amenities, and treats every guest like a valued customer. I'll be back when next in the area.

"Brand new, quiet, friendly "

5
02/10/2016

This hotel opened a few months ago and everything still looks and smells brand new. It was a very quiet place on a cool and rainy weekend. The beds were really comfortable. The staff didn't necessarily know a lot about the area but were more than willing to help me with questions.

KarenGuinan, General Manager at The Best Western Plus Hammondsport Hotel, responded to this review
Dear Caroline P, Thank you for choosing the Best Western Plus Hammondsport Hotel. We truly appreciate your business and loyalty. The bed you are speaking of is a Sealy Posturepedic pillow-top. It is a truly fantastic and we are so glad you slept well. Also, thank you for the nice compliment about our associates willingness to assist. You spoke with a brand new member of our team when you arrived. Please know that every associate, from the desk to the restaurant to housekeeping, love to share their favorite experiences from the region in regards to wineries, museums, and sites. We believe that everyone on our team is a Hammondsport/Keuka Lake ambassador. We want you to have the best stay and we look forward to having you back soon. Best Regards, Karen Guinan

"A pleasant change from your chain hotel/motels!!!"

5
02/10/2016

We were happily greeted by KAY at the front desk. She had all kinds of information on the area, restaurants and wineries at her fingertips for us, as well as booklets! This NEW hotel is pleasantly decorated and CLEAN. Beds are comfortable. SUE greeted everyone in the mornings at the free breakfast, offering to help make waffles or let us know where we can find different food items on the large buffet. I have to say the staff at this hotel dressed very professionally and was exceptionally friendly with everyone. What a delight in today's world! I would definitely recommend this hotel to anyone. Very close to the square in Hammondsport!

KarenGuinan, General Manager at The Best Western Plus Hammondsport Hotel, responded to this review
Dear ShutterBug44256, Thank you for choosing our hotel over many in the region. We are so pleased you enjoyed your stay and explored the area sites. We love sharing our knowledge of Hammondsport and the surrounding locale as there is so much to do and see! Please come back and visit us soon! It was our pleasure to serve you and your family! Best regards, Karen Guinan

" Very nice new hotel"

5
02/10/2016

Very nice addition to hammondsport area. Extremely nice and professional staff. Excellent breakfast, nice rooms. The area needed more hotel rooms, I do not think it will hurt the small hotels. I usually do not stay at Best Western but was very impressed.

KarenGuinan, General Manager at The Best Western Plus Hammondsport Hotel, responded to this review
Dear Bill E, Thank you for the lovely comments about our hotel and the Best Western Plus as a company. This hotel brand is making major changes! Listening to what our guest wants /needs is key to making the brand stronger and more valuable to the customer. I have worked many years with other major hoteliers and Best Western Plus is making huge strides! Please come back and see us soon! Best regards, Karen Guinan

"Amazing Customer Service!"

5
02/10/2016

After an extenuating circumstance I needed a hotel room short notice. The staff, especially Vincent, went out of their way to make sure I had the best accommodations. I am so appreciative to how friendly and helpful they all were! Highly recommend!

KarenGuinan, General Manager at The Hammondsport Hotel Best Western Plus, responded to this review
Dear KeukaLake2016, Thank you so much for the wonderful comments about my team members! They truly are an asset to the hotel and the region. We pride ourselves on our superior level of customer service and strive each day to make that happen for each and every guest. You made our day!! Please come back soon or just stop by when you are in the area. Best Regards, Karen Guinan

"Top Notch!"

5
27/09/2016

Brand new hotel - very nice and clean and staff extremely helpful - particularly the breakfast ladies! Fire pits outside are a great idea - we enjoyed sitting around them after dinner. Great location for visiting the local wineries.

KarenGuinan, General Manager at The Hammondsport Hotel Best Western Plus, responded to this review
Dear wendypP1668IU, Thank you for staying at the Hammondsport Hotel Best western Plus. It was out privilege to have you! The cool quiet evenings of fall are only made better by a fire pit and are the perfect ending to a great day of touring the region. Please come back and see us soon! Best regards, Karen Guinan

"Best of Best Western"

5
27/09/2016

Brand new hotel with everything we needed. The staff was friendly and very helpful. We would highly recommend this hotel. The breakfast was as complete as we have ever seen. Also check out some of the wineries in the area.

KarenGuinan, General Manager at The Hammondsport Hotel Best Western Plus, responded to this review
Dear AuroraCORver, Thank you for choosing our hotel! We are so pleased you enjoyed your stay. It is very important to myself and and my team that each guest as a memorable stay. My breakfast associates take great pride in providing a delicious hot breakfast. Thank you for the kind remarks. It makes our day to make you happy! Best Regards, Karen Guinan

"Comfortable and clean"

5
26/09/2016

While I felt the price was a bit high for the area, the hotel was beautiful and clean. Staff was courteous and helpful, breakfast was great, and the beds were very comfortable. Definitely great for a family or even a romantic weekend.

KarenGuinan, General Manager at The Hammondsport Hotel Best Western Plus, responded to this review
Dear michelledV8186LZ, Thank you for choosing the Hammondsport Hotel Best Western Plus over many choices in the area. We take our hotel and services very seriously and we are so glad you enjoyed your time with us. Please know that at times, when there is more demand for rooms, we do have some dates with higher rates, but these are usually much lower than our competition hotels and/or bed & breakfasts in the region. As you know, we offer a hot complimentary breakfast for all guest, free wi-fi, expanded cable with HBO, an indoor pool, and fitness center which are all included in your rate. I hope you had a chance to enjoy our fire pits as well! Please come back and visit us very soon! Best Regards, Karen Guinan

"Wine Tasting trip to the Finger Lake Region"

5
26/09/2016

I made this trip with 7 others and chose this motel based on the recommendation of 2 of our fellow travelers who have been to the area many times. This new motel just opened at the end of June and was very nice overall. It is very well situated near the south end of Keuka Lake and Hammondsport, NY. It is ideal for traveling up either side of the lake to the various wineries and restaurants. We will go back in the future.

KarenGuinan, General Manager at The Hammondsport Hotel Best Western Plus, responded to this review
Dear HerkKirkpatrick, Thank you for staying at the Hammondsport Hotel Best Western Plus! Our location is just perfect/centrally located for touring the wine region, visiting the outstanding area museums, or just touring the countryside! We are very pleased you enjoyed your stay and look forward to having you back in the future! Best Regards, Karen Guinan

"Immaculate! "

5
24/09/2016

On last minute whim, we decided to spend week-end in finger lakes region on way home from western MA. We wanted to visit a winery known for its Reisling near Hammondsport. All B & B's were booked, so we took a chance on Hammondsport Best Western Plus. What a fortuitous find! The hotel is brand new and in pristine condition. The staff is ever so friendly and checked with us in our stay to see if we had any needs. Coffee machine with fresh chocolate chip cookies always available in lobby. Complimentary Breakfast included scrambled eggs, bacon, sausage, 2 types of waffles with several syrups, cold & hot cereal, yogurt and fresh fruit. The fitness room has state of the art elliptical, treadmill, 2 stationary bikes and good assortment of weights-all in top condition. The hotel is in great location to explore Hammondsport or take in Keuka wine Trail. We've never used Best Western before, but due to this excellent experience, we will seek other BW in future.

KarenGuinan, General Manager at The Hammondsport Hotel Best Western Plus, responded to this review
Dear newbie49, Thank you for choosing to stay at the Hammondsport Hotel Best Western Plus! Best Western has made great strides in the hospitality world especially with the many competitors currently who have strong brand appeal. They offer many different brands all geared toward your needs such as Best Western Plus and Best Western Premiere hotels. We offer a complimentary hot breakfast and we believe it to be the best in the region. Please come back and visit us again soon! The leaves are turning and it looks to be a glorious fall season! Best regards, Karen Guinan

"Exceeded expectations"

5
15/09/2016

This is a brand new modern hotel with a very friendly accomodating staff. The front lobby is beautiful and tastefully decorated We were warmly welcomed for our one night stay. We did not have a reservation. We had a king suite that was as fine as a fine luxury hotel. The cleanliness and comfort...outstanding. The bed was fresh and comfortable, the shower and bathroom was spotless, bright and clean. The A/C worked well and fairly quiet. Breakfast was complimentary and one of the best all inclusive breakfasts I have experienced lately. They had everything and great coffee. The staff was attentive and informative and very friendly. Dylan who booked us into our room is an asset to this company. He also gave us great directions for a scenic ride to our next destination. He informed us of a firepit ( actually 2 of them) that would be lit up at night. We sat around on adirondack chairs by the fire. A lovely place. I would stay here again given the chance

KarenGuinan, General Manager at The Hammondsport Hotel Best Western Plus, responded to this review
Dear Michele9498, Thank you for choosing the Hammondsport Hotel Best Western Plus. I am so pleased you enjoyed your stay. My team and I works very hard to provide the best services possible and we do it all for people like you! So glad you tried out our fire pit. A quiet evening around the fire is ALWAYS the best way to end a long day! Please come back and see us soon. Best Regards, Karen Guinan

"Brand New and Delightful!"

5
14/09/2016

This 2-month old hotel sits in a perfect spot for those wishing to enjoy Hammondsport and the Glenn Curtiss Aviation Museum. The staff is dressed rather formally and their attitude and manners matches their attire. It was nice to be treated as special guests. The rooms are large, everything is done in grays and blacks and is clean and fresh. The bathroom had a shower stall rather than a bath tub. The breakfast was amazing! Eggs, bacon, hashbrowns, 6 toppings for yogurt, 3 types of juice, waffles, hard-boiled eggs, bagels and cream cheese. And the woman who was overseeing the dining area was pure delight. Once again, very professional. The only thing that would improve the place is central heat and air-coniditoning.

KarenGuinan, General Manager at The Hammondsport Hotel Best Western Plus, responded to this review
Dear retiredandlovingit07, Thank you for the wonderful comments about our hotel. It makes our day when our guests have the most wonderful of experiences while staying with us. Everyone at this hotel, from the owners to the hotel team, work hard and diligently to provide top-notch services everyday! Our breakfast does offer many delicious hot options but I noticed you didn't mention the big Belgium waffles in your breakfast overview...something you will have to try on your next trip to Hammondsport! Please come back and see us very soon. Best regards, Karen Guinan