Best Western Plus The Hammondsport Hotel,  Hammondsport

5.0/5  - based on 240 guest reviews.
8440 State Route 54, 14840-9795, Hammondsport, United States - See map
+1 607 224 4120 +1 607 224 4123

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> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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TripAdvisor Traveler Rating
based on 241 traveler reviews
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The Best Western Plus® The Hammondsport Hotel is perfectly nestled in at the southern tip of Keuka Lake and located in what was voted by readers of Budget Travel as the "Coolest Small Town in America"! Whether guests are here for the breathtaking scenery, the multitude of outdoor activities or simply to enjoy the award-winning wines, beers, and spirits of the Finger Lakes region, the Best Western Plus® The Hammondsport Hotel offers exceptional value and comfort while enjoying their getaway. Guests will enjoy complimentary Wi-Fi, an elegantly designed lobby and guestroom complete with local flare, a complimentary hot buffet breakfast, 24-hour state of the art fitness center, 24-hour business center, indoor heated pool, meeting/banquet facilities that accommodate up to 125 attendees, and free parking. We also offer a mini-frig, microwave, coffeemaker, 40-inch LED Samsung® TV's with expanded HBO®, and Sealy® pillowtop mattress in all of our guestrooms. Business travelers will appreciate the newly constructed Best Western Plus® The Hammondsport Hotel and are always a welcome delight. In addition to all of the amenities and comforts we have to offer, guests will also enjoy a short commute while visiting The Glenn Curtiss Museum, The Finger Lakes Boating Museum, world class local wineries/breweries/distilleries, and other exceptional local restaurants and businesses in the Hammondsport town center. Book your upcoming stay at the Best Western Plus® The Hammondsport Hotel, and find out why we are the best hotel in the "coolest small town in America"!

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Room 1

Guest reviews


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based on 241 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
212
Verygood
 
26
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Business Business 10
Couples Couples 110
Family Family 72
Friends getaway Friends getaway 32
Solo travel Solo travel 10
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus The Hammondsport Hotel,Hammondsport
  • 4
    « Convenient »

    Handy place to stay to enjoy wineries, hiking near the Finger Lakes. Great Antique shop in walking distance. Hammondsport, NY 2 minute drive to center. New hotel with nice sized rooms, ample free parking.

    5
    « Hidden gem »

    Great location and value of money. Staff were definitely 5 stars and will go above and beyond to ensure you have an enjoyable stay. This was my 2nd stay in the same place and would not hesitate to stay at the same location again.

    4
    « New hotel in a beautiful location »

    The hotel is about 2 years old, has new amenities, the staff is friendly and willing to assist in anyway they can. The rooms are big and clean . I wish the blankets were thicker and softer (like duvets), but they were warm enough for a night in April.

    5
    « Wonderful experience! »

    It's my first time reviewing a hotel online but this one really deserves a review. We travel a lot and this hotel is now part of my top 3. The hotel is spotless, modern, rooms are big. Dylan, at the front desk, went out of his way to assure that we had the best experience possible (discount, room upgrade,...). thank you for making us feel welcome the minute we walked in! We have just checked in for the night so can't talk yet about the breakfast but we are looking forward to it.

    5
    « Everything a hotel should be »

    We spent 4 nights in this squeaky clean, eat off the floor hotel. The staff went out of their way to make our stay enjoyable and problem free. The rooms were large and modern. The common areas were beautifully maintained and the breakfast buffet, once of the best for type. Robin in the breakfast room went out of her way to make dining enjoyable. Nice pool but no hot tub. The hotel is within walking distance of the Glenn Cutiss Museum (a must see) and the Pelican Nest restaurant is across the street with great seafood and proprietors. Pleasant Valley Inn has fine dining and is about 1/2 mile away. Great antique store is within walking distance with good prices. We will definitely spread the word about the quality and service of this hotel. Every employee from housekeeping to front desk was exemplary in their work ethic and guest satisfaction. The hotel is also 1/2 hour from Watkins Glen race track.

    5
    « Excellent stay »

    This is our third stay at the Best Western in Hammondsport. Its quite new, exceptionally clean and the breakfast is great. The staff has been great, the gentleman at the desk is very friendly and greets you with a smile each time you go by. He's been here all three of our visits and is very welcoming. The young lady at the continental breakfast was very kind and helpful. The rooms are spacious and we'll appointmented, you get a lot for your money here. Pool was nice, our kids enjoyed it! We've stayed here both with and without our kids. Highly recommend the brewery next door. Quick drive into town. Great place to stay in Hammondsport!

    4
    « Friendliest staff, clean hotel, good breakfast »

    This was my first stay at this hotel and I am likely to go back when on business in the area. The room was clean and well furnished. Every hotel employee I encountered went out of their way to greet me and offer assistance whether I needed any or not! Breakfast had many options. The coffee, which is kept fresh 24/7, was extremely good quality (and I am picky)! I did have noisy neighbors one night and didn't know what to do about that. The manager on duty the next morning said if I had called the desk they would have handled it. When I checked out on the 3rd day she called to ask if I'd had a better night and to, again, welcome me to the Best Western rewards program.

    5
    « Great Experience! »

    Comfortable and clean rooms. Staff was EXTREMELY helpful. Bridget who check us in was awesome and helped us upgrade to a suite at no extra charge. I was late for the complimentary breakfast and everything was put away. The woman working there offered fruit, yogurt, or breakfast bar, which I really appreciated since I needed to get on the road quickly. It was sweet of her to go out of her way. All around ... great staff!!

    4
    « Relax »

    The pool and breakfast was awesome the only problems I had was the heat wouldn't go lover than 75 without the a/c coming on and ants running around the floor in the room. Otherwise it was a very nice place to stay I would stay again

    5
    « Holiday Getaway »

    We enjoy going each year to the Hammondsport Christmas in the Park-lighting the Christmas Tree and Manager, vendors and animals. Hard to find a place to stay in that area at the time of the year. The Best Western Plus opened 1 1/2 years ago. It is great. It is easy to get to and close to the village. It was very clean and decorated nicely. We had a very good breakfast that was included. All of the staff were friendly and professional. We are sorry we did not have time to use the pool. We look forward to staying there more often and we know we will be back in December.

  • 5
    « Best place to stay in Hammondsport »

    Nice room with firm bed and breakfast was great selection All employees were very helpful with anything we needed during our stay. Was a reasonable rate and was conveniently located. One of our favorite stops was right next door at the Finger Lakes Brewery...a must stop if you like craft beers

    5
    « Friendly staffs, spacious room, nice breakfast. »

    Their staffs are very friendly and patient. Upon our arrival and check-in around 9 pm, the lobby attendant is very patient to help us check-in and he repeated to us confirm our special room requests (we request quiet room on the highest floor possible and away from the ice machine and elevator). Then he gave us a brief introduction of their hotel and facilities. Their rooms in general are very spacious. My estimate it should be around 300 - 350 sq.ft. As we have requested while we book the hotel, our rooms are very quiet on the 3rd floor (the hotel's highest floor) and away from the ice machine and elevator. When we arrived the breakfast room in the morning, there is a friendly staff approach us and show us the location of different food and drink. There are 2 waffle making machines, one for the regular size waffle and the other can make up to 4 small size waffle at the same time. For other pastry, they have various type of danish, bagel, muffin and bread. For drink, they have regular and decaf coffee, juice and water. This hotel was completed in the Summer of 2016 so it's still quite new and I can not say if they can keep the quality as good in the future, but base my experience this time, this will be my number one choice the next time I return to the Finger Lakes region.

    5
    « Great hotel near wine country »

    This is a new and well run hotel and is extremely convenient to Keuka Lake wineries. The staff at the front desk was very friendly and helpful. The free breakfast was quite good compared to similar hotels.

    4
    « Trip to Hammondsport »

    The Best Western Hammondsport is a beautiful hotel. My room was great & they had an excellent free breakfast each day. The staff is very friendly & checking in & out is quick & easy. The hotel is close to many restaurants & vinyards & attractions.

    5
    « Guest friendly and close to the lake »

    We stay in this area multiple times each year while visiting family and friends. The hotel choices in the area are very limited. We were thrilled to learn a new hotel was opening and we were not disappointed. This hotel is brand new. We stayed in a suite. It was larger and brighter than expected. Very well laid out. There were three of us in the room plus luggage, etc. and we had lots of space. Lots of outlets and usb ports! This is one of my pet peeves and I was pleasantly surprised to find outlets and usb ports in useful places (next to the bed, next to the couch). The only drawback on the room was the coffee maker being in the bathroom. We moved it to the desk because the was no outlet on the kitchenette counter. This may be a quirk with just this room. The breakfast includes the usual hotel eggs, sausage, cereal, baked goods, but also has two "make your own" waffle areas. There were always staff in the area to help if needed. We used the exercise room and the (heated) pool. The exercise room has two treadmills, a bike, and elliptical. In warmer weather you could walk/jog in the area. The staff were very friendly and went out of their way to acknowledge us as we entered and left through the lobby. We have found our new hotel of choice when staying in the area.

    5
    « 5 Star Hotel at a 3 Star Cost »

    Just spent 4 days in Hammondsport and would highly recommend this hotel if looking for a great place to stay in the Finger Lakes. Location is excellent for visiting all around the Finger Lakes. Hotel is new, very well maintained, and staffed by a great group of employees. One of the best breakfast spreads for a chain hotel. Don't look any further if your are looking for a great place to stay.

    5
    « Exceptional Hotel and Customer Service »

    5 Stars; Customer service was the best I have ever experienced. The hotel was beautiful, the rooms were spacious and comfy. The full hot breakfast was better than most restaurants! I will stay here EVERY time I'm in the area!.

    5
    « Great Job! »

    This was not our first stay at this hotel. In December of 2016, our son was married in the area and we stayed at the hotel the week of the wedding. Our experience was excellent and we did not hesitate to stay again when we visited our son and daughter in-law in November 2017. Our experience with this hotel and staff from the manager Karen, Dylan (front desk) and Sue (food service) has been extraordinary. The hotel is spotless, the food is carefully prepared and presented and everyone treats the guest with a friendly and welcoming approach. I've stayed at many hotels and in many different chains and I can honestly say, no others compare to the quality, service and value that this hotel offers.

    5
    « Perfect place for wine tasting tours »

    Clean, warm, comfortable. Can't miss. Wonderful staff and good coffee. Free Breakfast not bad either!! Try the banana cinnamon bread that Susan makes. :) We spent 2 nights here for a late fall wine tasting tour. Had a wonderful stay.

    5
    « Hammondsport family vacation stay »

    I recently organized a long weekend wine tasting trip on Kayuga Lake for my husband and myself, my sister and her husband. In our busy lives, we rarely get to spend time together just to relax and have fun as we live so far from each other. We wanted to stay in Hammondsport and from the time I called to inquire about the possibility of a stay at this Best Western Plus, everyone I had contact with were friendly, listened and were most helpful. When I requested two rooms as close together as possible, they placed us right across the hall from each other in a great location. Check in was easy and quick, help was offered at every turn, the rooms were comfortable and clean, the amenities were great and the breakfasts were outstanding. They even had freshly baked chocolate chip cookies available for guests in the afternoon and hot beverages in the lobby 24-7. I loved that we were met with smiles, helpful answers to questions and such a positive feel from everyone there. Thanks for an enjoyable stay!

  • 5
    « Lovely! »

    We stayed for just one night but I wish it could have been longer. Everything from the check-in to the breakfast the next morning was pretty much perfect. The employees were exceptional - friendly and helpful. My only suggestion would be recycling facilities. If you're going to drink all that wine, you're going to have empty bottles! Would have been nice not to have to throw them in the trash.

    5
    « Wine Country Visit »

    We spent 2 nights and 3 days touring the Finger Lakes wineries and stayed at this hotel again this year. Very nice new hotel, clean, good breakfast included and great location. There are 4 great restaurants within a mile each way and accessing the Wineries is easy. We will be back next year and stay here.

    5
    « The simple stay that was very nice! »

    We loved the hospitality, the cleanliness and the breakfast! The clerk was generous with helping and gave us great ideas as to where to eat. The area is very nice, quiet and we loved the scenery. The little gem town just tucked along side a beautiful lake, it was all the charm we needed to enjoy the stay. We are definitely going to book a longer stay next time. Best Western Plus Hammondsport is simplistic, has a modern flare with all the comforts of home base.

    5
    « What a Pleasant Stay »

    We would recommend this hotel to everyone we know who would be visiting in that area. The staff was extremely courteous and helpful, the breakfast was excellent, our room was so comfortable and clean! The whole hotel was bright and clean! We definitely would stay there again!!

    5
    « Very nice, close to the wineries and downtown Hammondsport »

    Nice hotel for quick visit to finger lakes wine country. In my opinion it is a nice solid hotel, nothing fancy, includes the standard free breakfast (scrambled eggs, self made waffles, fruit, yogurt, etc.), has a small indoor pool (didn't get a chance to try, supposedly closes at 9pm, at least that is what I remember, would be nice if it stayed open later), room was comfortable, note that our bathroom only had a shower, no tub. Staff was friendly.

    5
    « Wonderful hotel and staff. »

    Bridget at the front desk was awesome. Very friendly and knowledgeable. Gave us suggestions for restaurants and wineries. Sue who handled the breakfast each morning was so pleasant and helpful. All the baked goods were made right there. Really enjoyed the variety at breakfast each morning. Close to town. Will definitely be back.

    4
    « The place to stay for Glen Curtis museum/ Hammondsport »

    Newish with beautiful exterior and cool lobby with replica antique airplane suspended above,. Nothing not to like, great staff, nice rooms good breakfast and very close to Curtis museum which was our destination also 12minutes to DT Hammondsport with several restaurant options

    5
    « Girls' Weekend »

    This was a great choice for our girls' weekend to enjoy each otheri n a relaxing, clean, and friendly environment after a day of wine tasting. All staff were helpful and made us feel like special guests. We will be back for sure.

    5
    « Really great experience »

    We had a king suite room for one night. The room was clean and the decor was a subtle calming grey scheme. It was very modern looking. Patrick (night shift) and Karen (day shift) at the front desk were both really great people. They were friendly, incredibly knowledgeable, and had helpful ideas on where to eat and visit while we were in town. Would most definitely go again. The people who prepared the breakfast were equally kind and pleasant. There was a wide variety of breakfast choices; the food itself was mediocre.

    5
    « Excellent stay »

    We stayed here for 2 nights while visiting Watkins Glen State Park and the surrounding area. This hotel is spotless! The lobby is large and welcoming and I appreciated the size of the breakfast room. There were plenty of tables to sit at as well as plenty of room for the food to be spread out so we did not feel crowded while getting breakfast. The breakfast attendant was friendly and welcoming each morning. We enjoyed the chocolate chip cookies in the evening. I did not get a chance to check out the pool but we di relax at the fire pit one evening. Five stars!

  • 5
    « Exceptional! »

    Our stay at the Best Western while visiting the Finger Lakes Region was wonderful. The hotel staff was exceptional. The breakfast was outstanding. We will definitely want a repeat visit to this facility!

    5
    « Visit to NY Wine Country »

    The property is new and very well maintained. The staff was exceptionally helpful, professional and friendly The staff in the morning greeted us at breakfast and attended to our needs. Front office operations were fast and efficient

    5
    « Good Value »

    Great hotel for the price. This is a new and clean building. Excellent breakfast which good food and selection.. Has a small but nice indoor pool. The staff was friendly and helpful. Hammondsport is a pretty little town with some nice restaurants and shops on the lake.

    5
    « Wonderful Hotel ! »

    Stayed at this hotel in October for two nights when we were hiking in the Finger Lakes parks. Friendly, welcoming and helpful staff.We enjoyed the included breakfast that offered both hot(eggs, sausage, potatoes) and cold items.Coffee and cookies were also available throughout the day. Rooms were very clean and comfortable with a fridge and microwave. We enjoyed sitting out in the evening around the gas fire pits.Thank you to all staff!

    5
    « Great Place to Stay »

    Very comfortable hotel, with friendly, helpful staff. Several pleasant areas in the lobby to just hang out and chat or read, including a breakfast room/cafe with access to coffee, tea, other beverages, fruit, and fresh cookies 24/7. Everything is clean and well maintained and the outside was lovely. The hotel is very close to the highway, but I was not disturbed by road noise during the night even though my room faced the highway. Next time I visit, I'll stay here again. Conveniently located to Farm Sanctuary and not far to Corning Museum of Glass. Hammondsport is a pretty little town, although I did not have time to explore it.

    5
    « Great Place to Stay »

    We were a group of 6 friends lokoking for a weekend getaway. This was a pleasant experience from beginning to end. The staff was friendly and helpful with recommendations for food and things to do in the area. Hotel is very clean. In the evening 2 fire pits were lit and we got to socialize with other guests.

    5
    « Great hotel »

    This is a great hotel near many wineries, restaurants and activities. The hotel is new, clean and comfortable. The staff went out of their way to provide quality service and the breakfast is excellent.

    5
    « Very nice hotel! »

    This hotel is new and very clean, sharply appointed and in close driving distance to downtown Hammondsport, a short drive to the Wineries and walking distance to the Curtis Museum . Just what we were looking for on our trip to the Wine Country. Enjoyed the gas fire pits!

    4
    « beds »

    I think this best western should have better mattresses something more comfortable and make sure theres no bugs on the bed before anyone enters the room. other than thoses 2 things i did enjoy my stay.

    5
    « Great Hotel in Hammondsport »

    The staff made you feel welcome right from the start, very helpful during our stay, very clean good breakfast to start the day. Hammondsport Best Western in a great location to visit the many attractions in the finger lakes region, including wineries breweries local people that made the area famous Curtis, Taylor's Great Western families, and the corning area attractions.

  • 5
    « Weekend stay »

    We enjoyed our stay very much. The hotel was clean and offered much for the price. All employees were helpful and went out of their way to help you with anything you needed. As a travel agent I will definitely be recommending the Best Western Plus

    4
    « Best hotel in town »

    I stayed here for a little over a week in July 2017 being in Hammondsport for a music event and I was really pleased with the accommodations. This was my first BW+ I stayed at and if the others are like this, I certainly won't gloss over other BW+s in the future, when making travel plans. The room was very nice and included a comfortable couch (king bed room) and the bathroom was rather modern with higher-than-expected quality. The only things that prevent me from rating this a 5 star is that the AC is a little loud when turning on. There's no option to keep the fan running so you go from quite to a sudden jolt that tended to wake me up at night. Fortunately the nights this particular summer were cool, so I was able to go without running the AC at night. I know that these units are significant investments that hotels make, and units like this are more financially possible than in-wall, or in-ceiling air handlers that have compressors on the ceiling. But I have stayed in other hotels that have quieter wall units. The other thing that could be improved is educating the front desk on laundry service procedure. The room came with a laundry bag and for, but when I called the front desk, they didn't know about any laundry service. Rather than speaking to a manager, I just went to the local laundromat in town and did it myself. All-in-all, though I was really impressed with this hotel. The staff was very conversational and approachable, the breakfast was really nice and the quality of the hotel was far better than expected. I would definitely stay here again.

    5
    « Not your average hotel »

    We travel extensively throughout the year - mostly on business.. This is our first experience with a Best Western PLUS, This is definitely an above average hotel. - very clean, friendly, well run, beautifully clean crisp decor.

    5
    « Great place »

    Staff, location great. Quiet, well maintained property. Close to Hammondsport, wineries and finger lakes. Would stay again on way back to Ontario, down road from Aviation Museum, next to craft beer brewery. Have stayed twice as such great location

    5
    « Great hotel near Keuka Lake »

    We have stayed in this new hotel twice in New York wine country to do some wine tasting and Fishing trips. Loved it. My teenage boys loved the free hot breakfast that is included in your stay. They also have fire pits outside for if you want to hang out near the fire!!!! It is minutes away from Keuka Lake, it is definitely a must stay....

    4
    « Finger Lakes vacation »

    The hotel is in a good location for visiting the Finger Lakes. The hotel is new and it is definitly one of the better Best Western hotels we have stayed in. It is very quiet. It is easy to find and very convenient for traveling to the surrounding areas.

    5
    « Want to go back! »

    I have to say this is one of the nicest hotels we have been in awhile. Its new, clean and the staff is wonderful!!! The breakfast in the morning is good you get scrambled eggs, bacon, hash browns in addition to the normal breakfast items. The ladies in the morning come around and ask you if there is anything you need and make sure everything is OK, better service than the Courtyards by Marriott. The front desk also helped me fax papers for work. Great service everyone!! Now the room the bed is SO comfortable, the rooms are spacious and you have a min ref, and microwave if needed. Nice clean bathroom. We will definitely stay here again when we return and will let everyone know about your hotel.

    5
    « wine country hotel »

    We stayed in this hotel while visiting Seneca Lake and Keuka Lake wineries. It was convenient and very quiet. We like the Best Western Plus rooms and amenities. They have fire pits lit every night. Also very convenient to I-86 across NY.

    5
    « Excellent hotel »

    The hotel is great. We stayed for 2 nights while at the finger lakes. Close to wineries for tasting and only about 30 minutes to Watkins Glenn state park. This is a must see. The waterfalls are spectacular. The hotel rooms are spacious, bed is very comfortable. The breakfast is excellent. The staff kind and helpful. There is even a fire pit to sit around in the evening.

    5
    « New hotel with great service »

    We really enjoyed our night. It is next to a Brewery which is a plus, The room was very nice, clean and comfortable. The quality of the breakfast was one of the best we have had at these hotels. Also, the hotel has two large stone fire pits which were burning until 11:00 - a wonderful way to relax in the Adirondack chairs.

  • 5
    « Great Hotel »

    The Best Western in Hammondsport was beautiful! The hotel staff was extremely accommodating, breakfast was great and the fire pits outdoors were a bonus. My family stayed here for the Wineglass Marathon and had a great experience.

    5
    « Nice New Hotel »

    This is probably the nicest BW I have stayed in so far. It was built in 2016 and looks and smells new. Everything is clean and the staff are very nice too. They have a two Fire Pits outside that they light up at dusk with 10 chairs around them so you can socialize. The only thing I can quibble about is that Breakfast ends at 9:30, an hour before when I think it should. I walked to town which takes about a half-hour. There are a few good places to eat there too.

    5
    « Great place to meet up with family members »

    We were visiting my niece and her family in Hammondsport. We went out to dinner and then came back to the Best Western and they enjoyed the pool -- 4th and 6th graders. The breakfast the next morning was exceptional.

    5
    « Clean and lovely »

    This is a brand new hotel with an eye on customer comfort. Breakfast in the morning with lovely people helping you and warm cookies for whenever the mood strikes you. There's a workout room and even a fire pit.

    4
    « Pleasant 1 Night Stopover »

    Hotel is new and very lovely. Check-in and out was excellent. We had a suite 325 which was spacious and comfortable. The complimentary breakfast was very good. The fire pits were a nice touch. Great price. Thanks to Dylan for handling our reservation and his pleasant manner. The pool area is delightful. The water was so clean and fresh and the temperature of the pool and room was perfect. Since it is new, I have just a few suggestions. There should be more than one luggage cart. The breakfast should be until 10:00 am. The pool area needs a clock and lounge chairs as there is plenty of room for them. Other than this, I highly recommend staying at this fine hotel if you are in the area.

    5
    « Beautiful Get-Away »

    A beautiful hotel, newly built just a short distance away from picturesque Keuka Lake of the Finger Lakes. Hammondsport is the quaintest town, and gave us a great point to return to after a day's adventures about the Lake area, including wineries, breweries, restaurants and shops. Hotel staff was most delightful, rooms neat and comfy, super clean and exactly what we needed after a day of adventure. Breakfast each day was delicious, and coffee was great. Thanks Best Western - beautiful hotel.

    5
    « One of the best Best Western Hotels »

    A wonderful two night stay accompanied by a very hospitable, helpful, and informative staff. Conveniently located to town and vineyards. Full delicious breakfast. Two outdoor fire pits were kept burning in the evening. Good snack foods available for purchase 24/7- power bars, granola bars, frozen snickers, Ben and Jerry Ice cream. Great restaurants near by. Plush towels.

    5
    « Great hotel! »

    New hotel nestled in a location convenient to local attractions and wineries. Friendly and extremely helpful staff. Rooms were spacious and beds so comfortable! The complimentary breakfast was a feast of hot and cold foods. We will certainly stay at this hotel again when we return to the area.

    5
    « Wonderful hotel »

    Everything at this hotel was fantastic. Perfect location for finger lakes visit and wine tours. Staff was excellent and super helpful with any and all requests. I have stayed at a lot of Best Western hotels and this one has by far and away the best breakfast!

    5
    « Great hotel. »

    Everything about this hotel is top notch. Rooms VERY comfortable and nice. Housekeeping excellent. All staff excellent. Breakfast is great, wonderful variety and everything tasted great. Check-in and check-out flawless. Fire pit outside great idea.

  • 5
    « Best Western Hammondsport »

    Looks to be a brand new hotel built in the last year. Rooms are very clean and well appointed. Breakfast selection was more than adequate and well stocked. Upon check in and check out front desk provided cleaning rags to clean up my motorcycle upon arrival and to wipe the morning dew off upon my departure. What I would expect from a Best Western and a little bit more.

    5
    « Excellent Property »

    We went to visit the wineries and were unfamiliar with the area so we chose to stay at the Best Western and were very happy we did. The property is new and impeccably clean. The staff is friendly and a full hot breakfast is included. The fire pits are a nice touch. The town of Hammondsport is 3 minutes by car and there is a brewery right next door.

    5
    « Excellent place to stay - Finger Lakes »

    New, ,Beautiful, friendly hotel to stay at while visiting the Finger Lakes region of New York. Rooms were great. Bed was very comfortable. Breakfast Buffet was excellent and very well stocked. Staff was very friendly. They allowed our group to be on the same floor and we could meet each evening in the breakfast or lobby areas. Our group would recommend this hotel very highly. Great choice to stay at and affordable.

    5
    « Great stay! »

    New, clean, attractive modern decor throughout. Given a free room upgrade unasked. Full and varied free breakfast. Free hot beverages always available. Staff always greeted me and offered any assistance. This was better than I expected.

    5
    « One of the BEST »

    Enjoyed this hotel tremendously. We work in hospitality and always commend others when they know how to do it right! This hotel exemplifies what customer service is all about. Sue the breakfast attendant was just so pleasant and helpful, with directions, recommendations and even recipes! Will definitely be going back

    5
    « excellent hotel »

    the people that work here are very nice, especially the breakfast ladies. The breakfast is adequate with both hot and cold food. It wasn't crowded even though I stayed during the labor day weekend. The hotel exterior is very nice and everything is clean. The pool is really small so its good if there are only a few people in it.

    5
    « Quaint Hammondsport »

    The little town of Hammondsport NY is like taking a step back in your everyday life and enjoying the relaxed, laid back mode in this town. Located on Keuka Lake it has great little vibe of an upstate seaside town.

    5
    « Very nice hotel! »

    First, I must rant about Expedia. I recently was in upstate NY with my son helping him move back into his apartment for senior year of school. We drove all day from Chicago to Alfred NY, which is a teeny tiny town. The closest town with hotels is in Hornell, about 10 miles away from Alfred. So, after a LONG day of driving and then unpacking, I left my son and drove over to Hornell, where I had booked a room at the Best Western on Expedia. I got there at 10:30 at night and they had no record whatsoever of my reservation. I called and got an Expedia rep on the phone and they talked to the hotel and got the same story. Don't know what happened to my reservation! Expedia offered to "help" as she said they have a department which deals with missing reservations. While she had me on interminable hold, I looked up other area hotels and found the last room available at the Best Western Plus in Hammondsport. Thankfully! These are really small towns up there with very few hotels and there were two colleges in back to school mode, so rooms were in short supply. Anyway, hung up on Expedia after finding my own reservation - I have learned my lesson and will NEVER use Expedia again. The hotel in Hammondsport was a 45 minute drive away. I finally got there well after 11 at night so I had a brief time there. However, it was lovely! There were fires in the firepits surrounded by Adirondack chairs on the property when I pulled up. It was beautiful! The restaurant was still really busy - everybody was getting the most they could out of a late summer weekend. The hotel is very new and the rooms were spacious, clean and very well appointed. It was a comfortable night and I really enjoyed the hotel during my short time there!

    5
    « Outstanding place to stay »

    We loved everything about this Best Western. The staff was so friendly and personable. All the staff we came into were wonderful. The place is beautiful and so clean. I would highly recommend this Best Western. I give it a 10+ rating.

    5
    « Very Nice »

    Will be staying here again!! Great location lots of activities we enjoy. Great food; great wine; great people; can't ask for much more!!! Nice spot for a vacation with family or friends. Plain to return some time in late October of this year.

  • 5
    « Excellent Hotel in Hammondsport, NY »

    The Hotel Staff were very Friendly and helpful. The hotel has Adirondack Chairs and Fire pits outside that are absolutely wonderful to relax around after a long day. Would definitely stay here again and will recommend it to anyone traveling to the Hammondsport, NY area.

    5
    « A great place to stay in the Finger Lakes »

    A little pricey, but worth it...great amenities and the fire pits are a wonderful place to chill after a day of outdoor activities. The staff is lovely and the rooms are clean and spacious. There is plenty of food at the breakfast--a great variety and something for everyone.

    5
    « Very happy with our stay. Breakfast was excellent and staff extremely friendly. Rooms were tastefully decorated. »

    Would definitely stay there again. We had a great experience. Staff went out of their way to ensure the guest was happy. Breakfast was excellent, so many choices. Very fresh. Rooms were tastefully decorated n very modern.

    5
    « Nice hotel »

    We had a King Suite. The room was large with a sitting area. The beds were comfortable. There was plenty of lighting in the room.The air conditioning had a large dead band (about 2 degrees) between the on and off temperatures and there was a gap where the room darkening shade did not close all the way. The breakfasts were excellent with lots of choices.

    5
    « Nice family friendly location! »

    Centrally located, clean, good breakfast. Fire pits were a nice touch, especially after touring wineries. We had nine in our group, spread over 3 rooms, very comfortable for all. Staff was very friendly and helpful. Fitness center was small but not crowded, well maintained. Indoor pool was fine for little ones.

    5
    « Surprised and very pleased »

    Dumbfounded by how nice this hotel was. I don't think of Best Western as one of the nice hotel chains, but this particular hotel made me think again. Happened to be a very new building, apparently only about a year old, so that helps but the design was excellent, very clean and quiet, and the staff was fantastic. Great room with king bed and separate sitting area, frig and microwave, beautiful, good-sized bathroom. Will definitely go back to this hotel in the future.

    5
    « Good new Hammondsport hotel »

    Hammondsport has not had a first class hotel, although it has had some pleasant old-timey lodges. Now it has a first class place. Excellent exterior and interior design, good breakfast, comfortable rooms.

    5
    « Very well managed and clean »

    This is a year old hotel so it's very new and fresh. My husband and I stayed here for 2 nights as we explored the Keuka Lake area. Everything about this hotel is very nice. The outdoor appearance, the cleanliness overall, the comfort of the beds, the superb hot breakfast buffet, the sitting lounges off of the breakfast area - all very nice. There are even 2 firepits outside for conversation and relaxation. The staff was very helpful and friendly. The rooms were very clean and comfortable. The hotel is about a two minute drive to the center of town and the lake. I would definitely recommend this hotel to anyone, either staying for a night or a week.

    5
    « Enjoyed our stay! »

    The location was very good as it is close to the little downtown area of Hammondsport which is very quaint. The hotel was clean and well maintained. The staff was exceptionally friendly and accommodating.

    5
    « Excellent Hotel »

    New Hotel with all the amenities. Rooms and breakfast are top notch. Outdoor fire pits and indoor pool were nice to have. Staff and breakfast ladies were caring and professional. Highly recommend this hotel if you are visiting the Lake or wine tasting.

  • 5
    « Great, new hotel. Excellent quality. CLEAN! »

    I stay in a lot of hotels for business travel and I only wish they were all as clean and fresh as this one. I rarely stay in Best Western, but if any of them are like this one, then I've been making a big mistake w/ the HI Express / Courtyard / Hilton brands. The staff was very helpful, breakfast was great, clean, good coffee, you name it. Not a single thing to complain about.

    5
    « Perfect »

    Upscale hotel for the area. Walking distance to Curtiss Museum. Next door to a brewery. Short distance to Keuka Lake and downtown shops and restaurants. Really friendly staff and immaculate rooms. Fire pits are a nice touch.

    5
    « Beautiful and modern »

    In all the years we've been visiting the Finger Lakes, the Hammondsport Hotel is by far the most beautiful and modern place we've stayed. The decor is fresh and bright. Our room was spacious and well-appointed. The bed was wonderfully comfortable. Staff members were all cheerful, welcoming, and helpful. And the complimentary breakfast was the best hotel breakfast we've ever had anywhere. We'll definitely stay here again on future visits.

    5
    « Best place to stay at the Finger Lakes »

    This BW Plus hotel was by far the nicest place we've stayed at in a while. The decor, cleanliness and quality of everything from the linens, to pillows to courtesy breakfast menu was done to perfection. The staff was wonderful all the way around. We visited the Bully Hill Winery and we were within 10 minutes of it. The Curtiss Museum of Aviation was right down the road. A gas station right next door. It had it all with location, value and comfort mixed with luxury. We plan on making it a yearly experience!

    5
    « Gorgeous Modern Hotel! »

    This place is just beautiful and the staff is awesome! The complementary breakfast is among the best you will find anywhere! You really can't go wrong, the center square in Hammondsport is just one mile away... Keuka Lake is even closer!

    5
    « very nice stay »

    Our Family of 5 just returned from a stay. Check in was quick and gentleman was very polite. Our double queen suite was great for the 5 of us as we used the pull out sofa as well. Clean comfortable room. Bar fridge in room as well as microwave. A/C worked well. The hotel has a fitness area and pool which our teenagers enjoyed. Outside fire pits were a hit for many guest. We were also able to make use of the breakfast area to play cards at night. Free wifi was appreciated. Breakfast was a typical hotel breakfast with a few hot items, cereals, yogurt and waffles. Very kind ladies ensured all guests were looked after. We enjoyed a very good meal across the street at Pelican Cove. Less than 5 min walk. Downtown Hammondsport/lake/resturants is a very short (3 min) drive. Would recommend this hotel. Accessible rooms available as well as a handicap lift into their pool. Suggestion: Have an outlet in the area where fridge/microwave is located so that coffee maker does not need to be in the bathroom.

    5
    « Extra friendly hotel, minutes from Keuka Lake »

    This hotel is located less than 5 minutes from the little town of Hammondsport, and Keuka Lake. Three floors, not overly large, with a beautiful contemporary design. Our king room was very large, and included a little living room with sofa and chairs, set apart from the bed area by a partial wall. Bed was firm but comfortable. A/C worked great, not overly loud, not blasting air in your face. Clean, large bathroom with walk-in shower. Breakfast buffet was very extensive, hot food to cold. And the ladies taking care of it could not have been nicer or more willing to help. Desk staff also very welcoming and helpful. Nice, small indoor pool which we did not use. A bit pricey, but it was summer season at the lake.

    5
    « Hammondsport, NY, Family Reunion »

    everything was excellent and exceeded our expectations. The entire hotel staff were friendly and engaging. We couldn't have been more pleased. The fire pits outside the building were an added bonus. Please add another and more chairs.

    5
    « Excellent »

    We only stayed for one night (just passing through on way home from long road trip). This hotel deserves a 5 star rating. Immaculately clean, double room with two queen beds and couch, extremely large room, great price, large bathroom, a light in the shower (I could actually see for a change), frig, and drawers, a lot of storage, microwave, flatscreen TV, complimentary toiletries, comfortable beds, very helpful staff, good free breakfast, modern swipe door locks, easy free parking, outdoor fire pits, indoor pool. We had been travelling for 2 weeks. Stayed in fine hotels, Airbnbs, etc. and my husband commented this was the nicest.

    5
    « Wonderful Hotel »

    This hotel is new and everyone is excited to be there. The amenities are wonderful - clean, comfortable and affordable. It is an excellent choice for a visit to the Finger Lakes (Hammondsport is a lovely little village with great little restaurants and the wineries around Keuka Lake are fabulous). It is also a nice stop when traveling between eastern New York and Pittsburgh.

  • 5
    « Great pet-friendly hotel »

    We chose this hotel because it was "pet-friendly" and we were vacationing with our 80 lb. dog. The hotel is relatively new and it was spotless. All of the employees were very friendly, and the location is very close to Keuka Lake. We enjoyed our stay so much, that we are already planning a return trip.

    5
    « great stay »

    we recently stayed at this hotel for 3 nights, very clean & modern. The breakfast was good, the staff was extremely friendly & caring. a special thanks to Dillon, he brought out cookies as we sat by one of the outdoor fire pits. the location is conveniently located between the village of Hammondsport & Bath . We would definitely return to this hotel again.

    5
    « Wonderful place to stay »

    Just spent three nights at this hotel while my husband and I explored this part of the Finger Lakes. The staff was friendly and helpful, check in and check out went smoothly, there was a mistake on our bill and it was corrected right away. The ladies in the breakfast area kept everything running smoothly and the food was very good. The warm chocolate chip cookies each evening were a very nice touch as well. Room was comfortable and clean. We would gladly stay again when we are in the area.

    3
    « An ok hotel for a one night stay »

    I stayed overnight with my family while on our way to niagara falls canada. The rooms are clean but there was a horrible smell coming out of the shower drain. It smelled so bad that I had to put the trash can on top of the drain and leave the vent on after closing the bathroom door. Other than that the hotel was better than most hotels In the area and the price was very fair taking in consideration that breakfast is included every morning, with snacks and coffee available at all times.

    5
    « Definitely want to stay here »

    This place is a must stay. Brand new and they are out to please. Beautiful quiet rooms and great breakfast. Pool was wonderful. Couldn't have asked for a nicer place to stay. The staff was super friendly and couldn't do enough to please.

    5
    « Great place. »

    We only stayed at this hotel for one night. It was very clean and spacious and located at the southern end of Keuka Lake. It has an indoor pool, if you're traveling with kids, which is great. The buffet breakfast is one of the best I've seen. Everything was stocked and fresh, and the employees were exceptional. I'd definitely stay again.

    5
    « Large Group Wine Tour »

    For the past five years a group of couples travel from NYC to the Finger Lakes for a weekend wine tour. This year's trip was exceptional due to the Best Western Hotel in Hammondsport NY. The hotel is brand new, beautiful, spotless and with all of the amenities that any traveler would want or expect. However, it's the staff, led by General Manager Karen Guinan that made this trip so exceptional. Karen and Team make you feel like a guest in their home. From effortlessly handling reservations for a large group with multiple changes to accommodations, assistance with setting up transportation for the wine tour, knowing the best wineries and type of experience to expect, and recommending dining choices. They do it all with great care and a genuine love for their customer's experience inside and outside of the hotel. Thank you Karen and Team for creating such a memorable experience for our group. See you next year!

    5
    « Exceptional!!! »

    I highly recommend the Best western in Hammondsport New York . The hotel itself is in a perfect location- A short driving distance to a number of the lakes. The rooms, the breakfast area, the lobby and indoor pool are immaculate. The staff goes out of their way to be helpful. We visit finger Lakes every year and this hotel definitely on our list for our next visit!

    5
    « Great place to stay »

    This hotel is brand new and features a pleasant, helpful staff, and a great breakfast that is included in the room rate. It is close to the terrific Curtis Museum, downtown Hammondsport common and a brewery is its neighbor. Can't beat that!

    5
    « Great hotel stay for my family »

    I had a wonderful stay at this Best Western plus hotel in Hammondsport with my wife & 2 kids. We were in town to visit Watkins Glen International. The suite was comfortable. Hotel staff was very friendly & helpful with great ideas for local activities. Workout room clean w/newer equipment, flooring, fresh towels. Very nice breakfast that actually tasted home made! I would highly recommend it.

  • 5
    « BEST place to stay is THE Best Western »

    The Best Western has everything you can think of. The outdoor fire pits was an unexpected surprise! Indoor pool, fitness center and internet. The breakfast was incredible. The room was clean, the beds and pillows were comfy and there was plenty of space IN the room for all of us. Great stay.

    5
    « Great property »

    The hotel is very nice. New condition. Great rooms and very nice staff. Hotel located just outside the square of downtown hammondsport. Very close to all of the local restaurants and their is a great micro brewery next door

    5
    « Solid hotel! »

    Stayed here for a single night on our way to Watkins Glen to hike. It's quite new, with modern facilities and very clean everything. The front desk workers were helpful and kind. Loved the room itself, and we slept well. Highly recommend!

    5
    « New hotel »

    This is a new hotel and therefore, very clean. It was quiet and away from traffic. It was a little out of the way but very nice. The reservation needed to be paid up front with no refund should we cancel.

    5
    « Beautiful new hotel »

    I never expected such a beautiful , new hotel in this area . Don't hesitate on this one . Nicer than most of the higher end hotels I stay in often. Will definitely stay again if I am in this area . Best western clearly has both ends of the spectrum in quality . This one is great !

    5
    « Best of Best Western »

    New property and very inviting. Hotel is beautiful with spacious rooms, great pool and exercise room and an outstanding breakfast each morning. One of the best Best Western properties we have stayed at!

    5
    « Perfect »

    Excellent stay at this new Best Western Plus! Very clean, exceptionally friendly staff, great breakfast...it was a perfect hotel stay for us. Great location minutes from Hammondsport, wineries on the hill overlooking Keuka Lake.

    5
    « We Were Wowed in Hammondsport »

    We stayed in Hammondsport on Lake Keuka. This hotel is located conveniently to restaurants, wineries, breweries, museums and stores. The staff are friendly and knowledgeable, making us feel very welcomed. It offered a fantastic hot breakfast, WiFi, indoor pool and fire pit. It is new, clean and beautifully decorated. I highly recommend staying at this hotel. We will definitely return!

    5
    « OUTSTANDING HOTEL! »

    Wonderful staff, immaculate facilities, terrific breakfast buffet. The location in Hammonsport is ideal! Would highly recommend it if you are traveling in the area and are looking for a great place to stay. The rooms are extremely spacious.

    5
    « A gem of a hotel in the Finger Lakes region »

    We have watched the hotel being built and this is the first chance we have had to stay there. It is hard to describe in works about what a great experience we had. The staff is very friendly and the breakfast excellent. We can't wait to stay there again

  • 5
    « Exceptional housekeeping »

    Staff were very friendly, rooms the cleanest I have experienced, beds comfortable amazing pillows. Breakfast well staffed, you never waited for anything and they came to check everything was okay. Nice hot food.

    5
    « You Will Return! »

    Staff outstanding...so was the breakfast and room. Pool beautiful and relaxing. This hotel was built in 2016 so it is practically new. I liked that they displayed a local artists' pictures all over. Clean as could be. Take a shower here where you can adjust the showerhead, not just get stuck with a low flow trickle.

    5
    « Service with a smile »

    It was our first stay at this hotel and it started and ended with warms smiles of the staff members. Before I was able to finish a sentence asking for places to eat in the area, Dylan at the desk was handing me a convenient little map and going over the choices. The room was clean and well furnished. The only issue I had was related to other guests. I assume a guest on a lower floor had a noise complain (we were walking around the room after 10:15pm...). Even the phone call from the front desk to report the complain to me was very courteous and I really appreciated that. The breakfast buffet had a big selection of good quality items. The check out was as pleasant as the check in and again, the staff was very helpful in offering information for the area's attractions. Thank you so much for providing such warm and professional service. We will be back!

    5
    « Girls getaway »

    Went to the Finger Lakes region. Decided upon Hammondsport. The hotel was conveniently located to town, waterfront and vineyards! Staff was beyond helpful and the hotel was very clean! Thank you and we will be back!

    1
    « Never Again! »

    We don't usually stay at Best Western and won't ever again. This is a beautiful new hotel. We've been away from home for six weeks taking care of a seriously ill family member. We're on our way home now and we we're looking forward to staying somewhere nice and visiting the Bath, NY area. Shortly after we checked in, the electricity went out. We were told it would be back on again "in two hours" so we decided to stay. Meanwhile the desk was checking in guests and not mentioning the electric was out until AFTER they had paid. I watched this happen when I went to the desk to request a flashlight. Two hours later, there was still no electricity and it was beginning to get dark. We were told the electricity would be back on by 9:30pm, so we drove to Painted Post for dinner. We were back about 10pm. Still no electricity. We were told it would be back on by midnight. We went to bed. At 5am there was still no electricity. There was still no electricity when we checked out this morning. Nor was there any adjustment to the $164 bill for a stay that did not include a hot shower (no light or hot water), inability to access the internet or read, inability to use the elevator, and no hot breakfast which was included in the room rate. Unfortunately, we were on the second floor, which meant that two old ladies in their 70's had to struggle down the back stairs with their luggage. No help was offered. We had expected that there would at least be some adjustment to the bill. None was offered. When one was requested, it was flatly refused by the desk clerk. I then spoke to Karen, the Manager, who also refused to make any adjustment to the bill. We got nothing more than a very weak apology and a statement that it wasn't their fault. The bottom line is that Best Western clearly doesn't give a hoot about customer satisfaction and once they have your money, they're done with you. Keep this in mind the next time you need a hotel. I certainly will.

    5
    « Great Hotel! »

    This was a great hotel. Close to attractions. The check-in was a little long but the staff member behind the desk was very friendly. The breakfast was really good. If I am ever in the area again, I would definitely stay there.

    5
    « Well built, clean, spacious, with great service »

    Stayed here for 3 days in May 2017. The rooms are clean and very spacious. The breakfast is fantastic (better than even much higher priced hotels) and the service was excellent. Highly recommend staying here!

    5
    « Awesome place to stay »

    We had friends stay here last summer and highly recommended it. Brand new and clean hotel, customer service oriented staff. They also had a great free breakfast and the cookies in the evening time are delicious.

    5
    « Pleasantly surprised »

    In town on business and this hotel had everything I needed. Rooms are newer and pristine, plus WiFi was strong. The staff was super-friendly: not just one of them, but all that I encountered. I commandeered the business center's desktop, printer and scanner: everything seemed new and in perfect order, which saved me time and effort. Also, this was 10-minutes from one of the Finger Lakes trailheads, so I was able to get in some quick runs with some awesome scenery(and some challenging climbs). I'll definitely be back.

    1
    « not good »

    Booked a party for my 6yo son over a month in advance and specifically asked if we could have a pool party . then 4 days before the party they told us that the conference doesn't include the pool. Now I have to get ahold of all the other parents and tell them where the party is. Which I don't know because everywhere is booked. left us out in the rain.

  • 5
    « Exceeded expectations »

    All members of the hotel staff were great. Without exception, there were, pleasant, courteous, ready will and able to provide for their guests and were very happy to answer questions about the attractions in the area.

    5
    « Best Western Hotel with extra pluses »

    This hotel is fabulous as most people have already stated. It is walking distance to Glen Curtis Museum, also short drive to Hammonsport. It is new modern and very bright and clean, spotless is a better word. We only stayed one night on the way back to Toronto, wished it could have been more. We were upgraded to a suite room without asking as the hotel was lightly booked on a Sunday night . I love the support the management shows for artisans in the area, the use of hand crafted barrel products was wonderful. I agree about the bed in two queen bed suites being close to the air conditioner but with the size of the suite and the seating area provided there is really no other option, I also mentioned to the wonderful young gentleman at the front desk they need a media hub in rooms with USB ports, luckily I travel with one. This is truly a Best Western Plus grade hotel unlike one we had stayed at earlier in our trip that was very inferior to this one. The towels were thick and plush and in great supply in the room, shower pressure was perfect. We travel to the US quite a bit and usually stay with another chain only because Best Western Plus not as prevalent. The service provided goes a long way to promote the Brand and this hotel certainly stand out for me. If I decided to back to the Finger Lake area in future I would certainly use this location as my base.

    5
    « Great place to stay! »

    We stayed here for 2 nights while wine tasting and we couldn't be happier. Rooms were clean and spacious with everything we needed. Staff was friendly and accommodating to anything we needed. They also have chairs outside around fire pits for those chilly nights when you want to hangout outdoors. Will stay here again for our next wine tasting trip.

    5
    « GMRRP :: Wonderful expierence for both Pets and Pet Parents Everywhere!:) »

    I can not say enough about this establishment. The staff, ALL STAFF are phenomenal. You can see how the Manager Karen has picked and trained the best customer service, tentative, professional, knowledgeable employees to be part of her team. Karen herself was wonderful, you can see that she was very involved with the hotel guests, always a smile and available to listen to each guest that approached her. Clearly she leads by example with her staff. My boyfriend and I traveled for a quick extended weekend with our two small dogs and all of us were welcomed. They never once gave any issue or concern to the pets, actually the dogs and staff enjoyed seeing each other in the halls. The hotel was spotless and the surroundings and décor of each area of the hotel very soothing. Our room was comfortable and clean.The value and the atmosphere of this Hotel gives the vacation homes a bit of competition! If you do plan a stay, be sure to meet Sue, Kyle, Rebecca and of course the Manager always on duty, Karen. Your stay will be a wonderful experience!

    5
    « stay at best western plus »

    we really enjoyed our stay, the staff of the hotel was very friendly and helpful. The hotel itself is very nicely done, the décor,the bedding was comfortable and the room cozy. The breakfast was extremely varied and tasty.

    5
    « Perfect stay, perfect staff, facility and service »

    My rating is "couldn't be better". I travel a lot and often stay in 5 star hotels world wide. The front desk here is personable, warm and abundantly helpful. We intended to go to Watkins Glen as part of our three generation, guys long weekend. After speaking with the woman own the morning shift about our plans, we skipped Watkins Glen and on her advice, followed her suggested route for the day around the Finger Lakes, to the Bully Hill Vineyards and around the Lake doing exactly what she suggested...and we had a day we'll never forget. The facility is really nice. Great gym equipment, good buffet options (including mild, medium and STRONG coffee). The room was a nice size and my big 15 y/o son said the sofa bed was the best he's slept on in a while. Our beds were the most comfortable by far of the three hotels we stayed in over this three night weekend trip. Clean, quiet...my best nights sleep. I would go out of my way if I'm near this hotel to re-visit. My only regret was that I didn't get the name of the morning front desk person, a female, w/glasses, curly hair and big, pleasant, smile who couldn't do enough to make our stay and trip better.

    5
    « Great place, great value »

    Great Hotel. Everything is new , clean and very well cared for. Staff were polite, smiling and very helpful. Breakfast was very good . I was staying for recreational purposes, it is a small town, with this lovely gem of a hotel. Nothing in this area compares..

    5
    « Awesome hotel »

    Beautiful hotel with the friendliest staff. Clean, smells good, comfortable beds, great indoor pool area, great breakfast. Can't say enough wonderful things about this hotel and it's employees. They went out of their way to be helpful and polite.

    4
    « Spacious room, comfortable bed »

    The hotel staff was very friendly and helpful. The room was big and spacious with comfortable bed. There were some minuses: the air conditioner was a bit cold and noisy, and we could not open the window to get some air (since we did not use the air conditioner). The hotel could have been greener, using actual dinnerware instead of plastic ones. We stayed here for two nights but there was no housekeeping cleaning the room after the first night.

    4
    « Spacious space, thin wall, comfortable bed, no bathtub »

    The hotel is brand new , they opened 2016, so every thing is new and clean. The room and bathroom are all spacious, but too bad, no bathtub, so can't take hot bath. The wall between rooms is kind of thin, because I can heard next room's voice, and snoring. The bed is very comfortable, the water pressure are good. All staff are very friendly. The breakfast is good, very fresh. The pool is kind small. The gym open 24 hrs, which is very good. And the room come with microwave and fridge. We all enjoy our sta.

  • 5
    « Beer Pairing at Pleasant Valley Inn »

    This hotel is beautiful and the employees we encountered were all welcoming and friendly. They want to make sure you are taken care of and there are no problems and ask just to make sure. The room was spacious and we had a walk in shower that was big enough for three people. It depends on where your room is in this hotel. Near the road, we heard a bit of road noise, this time we were at a different location in the hotel and we did not hear anything. The pool was clean and the fireplace in the lobby was on when we came in for the evening. We would stay here again. Breakfast was great and they do pay attention to detail in every aspect of the hotel.

    5
    « Great Stay »

    Excellent motel, very clean with friendly, professional staff! Check-in was a breeze with check-in staff pointing out amenities from swimming pool, fitness room, business center and what was available for breakfast. Warm chocolate chip cookies were very good!

    5
    « Friendly staff, great value & amenities »

    New and updated hotel. Conveniently located. Staff was warm and inviting. They were helpful acclimating us to town. Excellent value with amenities for the price. Good variety fr breakfast, well maintained

    5
    « Clean and Comfortable »

    This hotel is brand new and was exceptionally clean, quiet and comfortable. The breakfast area was clean and well stocked and the food was very good. The staff was friendly, polite and helpful. The hotel is a 5 minute drive from downtown Hammondsport and close to many Keuka Lake wineries. I would stay there again.

    5
    « Very nice »

    Stayed here for a few nights. Staff was very friendly and helpful. The breakfast was great and the staff was extremely nice. The hotel is very nice and brand new. We were extremely happy with our visit.

    4
    « Verynew hotel »

    Not sure how long ago this hotel opened but it is very new, the rooms are spacious with tall sealing and great amenities. The location is very convenient as well, close to a lot of city center. Overall a great stay for the Finger Lakes adventure.

    5
    « great place »

    Great hotel, very nice staff. rooms are great and also have a fridge and microwave. Also has one of the best breakfasts in the morning included. this was sour second time staying here, and we will definatley be staying again.

    5
    « Very classy. A hidden gem in the middle of wine country. »

    I loved the decor. The rooms were clean and tastefully decorated in the modern style. I bathroom was great. The toilet was not low and there was a beautiful walk in shower with safety bar. No bathtub. The breakfast was well prepared. For the Belgium waffles they had homemade strawberry topping and blueberry. First time that I saw a Belgium waffle maker with 4 separate sections. Highly recommend this hotel.

    5
    « Best Western Plus in hammondsport, NY »

    This hotel just opened in Jun, 2016. It is well designed and absolutely immaculate. The staff were all friendly and professional. The rates were surprisingly affordable. I recommend this hotel to anyone staying overnight in the beautiful Finger Lakes region of New York.

    5
    « Immaculate hotel »

    What a pleasant surprise. Caring staff that treat the hotel as if it was their own home. The hotel is immaculately kept and for a large hotel , very quiet. Really loved the rooms , breakfast was great as well.

  • 5
    « The Crooked Lake weekend »

    The hotel opened middle of this year, 2016. Friends had stayed here during a wine run in August, and suggested this location as the meet up location. Nice new hotel, helpful staff and colorful fun guests. The bummer was the electronically impaired desk clerk that could not help with getting Samsung Hospitality TV in the room switched to another HDMI port for Netflix movie :-( Downloaded remote app to smart phone, and was able to switch myself and had a happy night. Very small distraction in the grand scheme of things, and enjoyed the nice large room, double queens and sitting area. Close to old town Hammondsport. That is all ....

    5
    « Weekend Wine Trip »

    Stayed the weekend for Wine Touring and this Hotel was great for our 3 couples. Great location and everything you need. Location was key for the Keuka Lake and West side of Seneca Lake wineries. New facility, very helpful staff, clean and breakfast was just what we needed to get day started. Would return anytime in this area again.

    4
    « Good brand new hotel »

    My girlfriend and I celebrate dour one-year anniversary this past weekend and we stayed at this hotel while we visited the Finger Lakes. It still ahs the brand new smell and the staff was very courteous. The room was very nice with a lounge area. It is not right in Hammondsport's town, but only a little over a mile away. The negative on the place is the free breakfeast tasted like a free breakfeast.

    5
    « Nice hotel for Keuka Wine Tasting »

    The Best Western in Hammondsport is a nice place to stay if you're doing a Keuka Lake wine tour. The hotel is very clean and they serve a nice breakfast. There aren't too many hotels in Hammondsport, but it's a lot closer to wineries than the ones in Bath. It might cost a little more than those Bath hotels, but it's worth it for the cleanliness.

    5
    « Fall Trip »

    Great Hotel , Great visit. This hotel is very new (just opened in June). The staff is just great, very friendly. I know its new, but rooms very clean, facility very well kept. Nice pool, (dient 't use), and a very nice outside firepit, great for sipping the locale wine. Breakfast great and very nice staff. Manager visits at breakfast and greats guests.This is located right in the wine country and close to everything. Keep up the good work and this place will do well

    5
    « Great overnight! »

    Excellent service from start to finish! We chose based on the good reviews online and were not disappointed, Clean rooms and comfy! Breakfast buffet was standard fair, but well presented. Loved the fire pit.

    5
    « It still has the NEW hotel smell!! »

    WOW! What a fantastic hotel: Gas fireplaces in the lobby and two fire pits outside; Hot breakfast served until 10am; Rooms are beautiful, clean, comfortable, and still feels brand new! AND it was reasonably priced - with $ left over for wine! Dylan & Vinnie are so accommodating and customer-focused! Best hotel stay in a long time! Thanks Best Western for a great birthday weekend!!

    5
    « Great stay relaxing »

    Just stayed over night for a get a way. New hotel, very quiet with pool and workout room. Rooms are very large. Breakfast in the morning was very good with a large selections of options to choose from. It is also closed to the village of Hammondsport (5 to 10 mins.) with many fine restaurants to choose from. Ate at Timber side grille on recommendation of front desk, excellent meal. Leaves on the hills and day were just perfect. Would highly recommend the hotel and we will be back in the future.

    5
    « Great New Hotel »

    We spent 3 nights here while touring the Finger Lakes Region of New York. The hotel is new, clean and very well designed. The front desk staff were very friendly and helpful, even calling to tell me that I had left my charger behind. The breakfast service was outstanding with a great presentation and plenty of room. The food was fresh and appealing.

    5
    « Five Star Service. Genuine local artwork. »

    Every employee with whom we interacted at the Best Western Plus Hammondsport greeted us with a smile and was very helpful. They made sure we knew where everything was without being prompted and without being overbearing. This was particularly appreciated at breakfast. We are quite fond of the Finger Lakes area and were really impressed with all of the local artwork through out the facility. The biplane suspended over the ceiling and photos of Curtis motorcycles, local wineries, museums, and of course the lake speak volumes of the owner's passion for, and understanding of, the area. Our guest room was spacious, clean, and comfortable.

  • 5
    « A real pleasure »

    On a visit to Corning Museum we decided to stay in Hammondsport and enjoy the best of both and certainly did! Great location, we had easy access to Corning and Hammondsport and all the charm of that village, just perfect. New facility with a great staff and wonderful accommodations.

    5
    « It should be a model for other Best Western hotels »

    This 4 months old hotel is a gem. We stayed there , this week on Tues the 25th, on our way to our yearly visit to Niagara Falls and the National Shrine of Fatima Virgin in Lewiston NY(which should be visited by every body, Christian or not, because is beautiful.) Everything in this hotel is perfect. The lobby: wide, luminous . Sitting area at the lobby: fireplace on, which it was great with the temperature being in the 30's outside. The room : very comfortable, very, very clean, great sitting area with a couch, Even with an ergonomic desk chair. Bathroom: very clean too, all the necessities plus an impecable white curtain with great shower. The gym: with more machines than at other hotels. Indoor pool: nice area around it with tables and chairs. The complimentary hot full breakfast: big sitting area. Anything you want for breakfast is there. Excellent! Three waitresses ready to help. Brian Harris , the owner, very personable and friendly young fellow, should be congratulated , he thought of every little detail. He came over to our breakfast table( as he was doing with everybody else ) to greet us and talk to us, even though he was very busy with a Chamber of Commerce meeting going on. Front guest : both Dylan , in the late afternoon and Leanne and Anne in the morning very friendly and welcoming. This hotel that is only 2 has from Niagara and it should be imitated by the Best Western chain everywhere .We HIGHLY recommend it.

    5
    « Hammonsport stay »

    Hotel fairly new,great accomedations,very friendly staff.Pool was on the cool side but ok.Fire pits outside were great.The breakfast the next morning was very filling and hot.Would diffinetly stay here again.

    5
    « Finger Lakes Fall Weekend »

    We have traveled to the Finger Lakes for weekend getaways for the past 12 years. The Best Western Plus Hammondsport at the southern tip of Keuka Lake is a wonderful addition to the area. Most of the hotels are at the northern end, I was very happy when they opened this past June. Close proximity to restaurants and the wineries. Nice hotel, good swimming pool and great breakfast. We will return on our next trip.

    5
    « Finger Lakes visit »

    After reviewing info on this hotel, I chose it to be our destination for our short visit to this immediate area. Very satisfied with the choice. We then traveled to Ithaca for a one night stay. The Best Western there was no comparison to the BW Hammondsport Hotel.

    5
    « Outstanding »

    The Best Western in Hammondsport was much more than we expected! The rates are reasonable, rooms are phenomenal, clean, with a beautiful view out our window. Most important - The staff was very accommodating. The desk clerk greeted us with a smile, later Dillon was so nice! Obviously they love their jobs. Great customer service! Added perk... They offer coffee and warm chocolate chip cookies all night! Definitely a winner!

    5
    « Wow! What a good surprise! »

    Let me start off by saying that I haven't stayed at a BW in over 20 years. I don't associate BW with good service and clean rooms. I'm Hilton Silver and usually choose that brand. We chose BW because we were traveling with a couple that had a pet. BW is pet friendly. This hotel exceeded all of my expectations. The hotel is new, clean, spacious and the service is outstanding. The rooms are impeccably clean and modern. The staff went above and beyond to assist you. My Brother in law lost his key and when we called the hotel to cancel the key they offered to go check the parking lot to see if he had dropped it there. They called us back to let us know that it had been found. That was really nice! The complimentary breakfast was generous and the breakfast area was very clean. It was nice that they changed the selection daily. The fire pit was very nice too. The pool area, although we didn't use it, looked clean and inviting. The location is very central for the wine trail. There aren't too many restaurants in the area, so be prepared to drive a bit for dinner. The hotel is brand new and I'm sure it will become a popular place to stay. It would be a treat if they hosted a happy hour since it is still relatively remote. We would definitely stay here again. Great job BW!

    5
    « Stay here when in Hammondsport NY »

    Brand new hotel. Design, decor and finish were excellent. Room spacious, with a separate couch and chair. Good in-room internet. Excellent breakfast included; much better than what I have experienced at other moderately priced hotels. Staff were very friendly. I am sure they would have been helpful if I would have had a problem but fortunately we did not. Generous parking and close to everything. Great value for money. Would highly recommend this to anyone visiting Hammondsport!

    5
    « What a pleasant surprise!! »

    We were very pleased with this property! It was definitely first class all the way for a casual stay. I highly recommend it. Hammondsport is a lovely small town and the hotel is very convenient to the downtown area and Keuka Lake.

    4
    « Finger lakes »

    I found the hotel on trip advisor. It was a good choice based on other travelers recommendations. Nice hotel, very clean and new. Very comfortable beds. The staff was extremely friendly and helpful. Breakfast was lovely and abundant. I would stay there again.

  • 5
    « Great Location »

    The staff were all friendly, rooms clean and new. The breakfast was very complete - scrambled eggs, bacon, potatoes, waffles , yogurt, breads , bagels cereals ! Right across the street from The Glen Curtiss museum. Nice pool and 2 gas fire pits with adirondack chairs.

    5
    « Looks and smells brand new »

    Staying in a new hotel can have it's advantages and disadvantages. This new hotel was extremely clean as one would expect and everything about the accommodations were modern and comfortable. In some instances, a new hotel/restaurant might have some kinks with staffing or final construction to work out but not in this case. The staff and the service provided was top notch. The breakfast and helpful staff there was about as good as it gets for a chain hotel breakfast. We didn't use the pool for gym but took advantage of a couple of the other nice features. The warm cookies in the breakfast are were a wonderful snack before going to bed, and even though it was a bit cold, sitting around one of the fire pits at the end of the building was a treat. We had made last minute plans to get away for a short, holiday (Indigenous Peoples day), hoping to find someplace as a base for a trip to Letchworth Park with the challenge of finding someplace where we could bring our dog. The Best Western Plus fit the bill and we'll likely stay here again the next time we want to stay in the area.

    5
    « Great New Place! »

    If you are looking for a clean, friendly place - this is it! The staff were exceptional and the breakfast phenomenal. The location is very convenient and offers quick access to downtown Hammondsport, Keuka Lake, and the many local wineries. The fireplaces outside were a nice touch, as was the indoor swimming pool. We would stay here again in a heartbeat. Great job guys!

    5
    « Best Western Plus »

    Loved this hotel !! Great customer service. Cookies throughout stay was awesome. The staff was friendly and offered help and recommendations to the area when needed. Would stay again and recommend this hotel.

    5
    « Brand new and good breakfast »

    We had a quiet room on the third floor (except for the 4 AM evacuation, alarm went off). Did not use pool. Breakfast room and lobby area quite attractive. The eggs, potatoes, sausages were all made by a cook, not institutional. And the cook and desk workers were very friendly and helpful. Excellent value.

    5
    « I'll be back when next in the area »

    You can't go wrong with this hotel. It was opened only in July, and the place looks absolutely spotless. The rooms are large, extremely comfortable and very beautifully appointed. Breakfast is in a large room on the first floor, and is exceptional for its variety of food and the quality of its presentation. The staff at the front desk is extremely accommodating and helpful. This is not your usual chain hotel. It has many amenities, and treats every guest like a valued customer. I'll be back when next in the area.

    5
    « Brand new, quiet, friendly »

    This hotel opened a few months ago and everything still looks and smells brand new. It was a very quiet place on a cool and rainy weekend. The beds were really comfortable. The staff didn't necessarily know a lot about the area but were more than willing to help me with questions.

    5
    « A pleasant change from your chain hotel/motels!!! »

    We were happily greeted by KAY at the front desk. She had all kinds of information on the area, restaurants and wineries at her fingertips for us, as well as booklets! This NEW hotel is pleasantly decorated and CLEAN. Beds are comfortable. SUE greeted everyone in the mornings at the free breakfast, offering to help make waffles or let us know where we can find different food items on the large buffet. I have to say the staff at this hotel dressed very professionally and was exceptionally friendly with everyone. What a delight in today's world! I would definitely recommend this hotel to anyone. Very close to the square in Hammondsport!

    5
    « Very nice new hotel »

    Very nice addition to hammondsport area. Extremely nice and professional staff. Excellent breakfast, nice rooms. The area needed more hotel rooms, I do not think it will hurt the small hotels. I usually do not stay at Best Western but was very impressed.

    5
    « Amazing Customer Service! »

    After an extenuating circumstance I needed a hotel room short notice. The staff, especially Vincent, went out of their way to make sure I had the best accommodations. I am so appreciative to how friendly and helpful they all were! Highly recommend!

  • 5
    « Top Notch! »

    Brand new hotel - very nice and clean and staff extremely helpful - particularly the breakfast ladies! Fire pits outside are a great idea - we enjoyed sitting around them after dinner. Great location for visiting the local wineries.

    5
    « Best of Best Western »

    Brand new hotel with everything we needed. The staff was friendly and very helpful. We would highly recommend this hotel. The breakfast was as complete as we have ever seen. Also check out some of the wineries in the area.

    5
    « Comfortable and clean »

    While I felt the price was a bit high for the area, the hotel was beautiful and clean. Staff was courteous and helpful, breakfast was great, and the beds were very comfortable. Definitely great for a family or even a romantic weekend.

    5
    « Wine Tasting trip to the Finger Lake Region »

    I made this trip with 7 others and chose this motel based on the recommendation of 2 of our fellow travelers who have been to the area many times. This new motel just opened at the end of June and was very nice overall. It is very well situated near the south end of Keuka Lake and Hammondsport, NY. It is ideal for traveling up either side of the lake to the various wineries and restaurants. We will go back in the future.

    5
    « Immaculate! »

    On last minute whim, we decided to spend week-end in finger lakes region on way home from western MA. We wanted to visit a winery known for its Reisling near Hammondsport. All B & B's were booked, so we took a chance on Hammondsport Best Western Plus. What a fortuitous find! The hotel is brand new and in pristine condition. The staff is ever so friendly and checked with us in our stay to see if we had any needs. Coffee machine with fresh chocolate chip cookies always available in lobby. Complimentary Breakfast included scrambled eggs, bacon, sausage, 2 types of waffles with several syrups, cold & hot cereal, yogurt and fresh fruit. The fitness room has state of the art elliptical, treadmill, 2 stationary bikes and good assortment of weights-all in top condition. The hotel is in great location to explore Hammondsport or take in Keuka wine Trail. We've never used Best Western before, but due to this excellent experience, we will seek other BW in future.

    5
    « Exceeded expectations »

    This is a brand new modern hotel with a very friendly accomodating staff. The front lobby is beautiful and tastefully decorated We were warmly welcomed for our one night stay. We did not have a reservation. We had a king suite that was as fine as a fine luxury hotel. The cleanliness and comfort...outstanding. The bed was fresh and comfortable, the shower and bathroom was spotless, bright and clean. The A/C worked well and fairly quiet. Breakfast was complimentary and one of the best all inclusive breakfasts I have experienced lately. They had everything and great coffee. The staff was attentive and informative and very friendly. Dylan who booked us into our room is an asset to this company. He also gave us great directions for a scenic ride to our next destination. He informed us of a firepit ( actually 2 of them) that would be lit up at night. We sat around on adirondack chairs by the fire. A lovely place. I would stay here again given the chance

    5
    « Brand New and Delightful! »

    This 2-month old hotel sits in a perfect spot for those wishing to enjoy Hammondsport and the Glenn Curtiss Aviation Museum. The staff is dressed rather formally and their attitude and manners matches their attire. It was nice to be treated as special guests. The rooms are large, everything is done in grays and blacks and is clean and fresh. The bathroom had a shower stall rather than a bath tub. The breakfast was amazing! Eggs, bacon, hashbrowns, 6 toppings for yogurt, 3 types of juice, waffles, hard-boiled eggs, bagels and cream cheese. And the woman who was overseeing the dining area was pure delight. Once again, very professional. The only thing that would improve the place is central heat and air-coniditoning.

 

Getting to the hotel ...

All directions
·From: Canandaigua. Take US-20 E. and Co Road 18 to South Street in Gorham. Head southeast on S. Main Street toward Chapin Street. Use the left two lanes to turn left onto US-20 E/Eastern Boulevard. Continue to follow US-20 E. Turn right onto NY-247 S. Turn left onto Co Road 18. Turn left onto NY-245 N. Take Co Road 29 and Ferguson Corners Road to NY-14A S. in Benton. Turn right onto South Street. Make a slight left onto Co Road 29. Continue onto County Road 2. Continue onto Ferguson Corners Road. Drive to NY-54 S. in Urbana. Turn right onto NY-14A S. Turn right onto NY-54 S/Lake Street. Continue to follow NY-54 S. The Best Western Plus® The Hammondsport Hotel will be on the left. ·From: Bin...

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