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Best Western Hotel Bucovina-Club De Munte, Gura Humorului

3.5/5  - basé sur 264 notations.
4, Bucovina Avenue, 725300, Gura Humorului, Romania - See map
Best Western Bucovina-Club De Munte - BEST WESTERN Bucovina-Club De Munte The Best Western Bucovina-Club De Munte is ideally located in the center of Gura Humorului. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Located in the center of Gura Humorului, Best Western Bucovina Hotel is the ideal starting point when visiting the famous monasteries of Bucovina or other attractions of the area. Oimul Ski Slope, Arini Park, with its indoor and outdoor pools, sports courts, archery, paintball and bike rentals, Aventura Park, are all located within a ten minutes walking distance. All 130 rooms have been tastefully decorated and they are up to the international comfort standards (keycard locks, free wireless internet access, mini bars, LCD television sets, cable TV). Hotel’s free parking lot has a capacity of 60 parking spaces and it is under constant video surveillance. The Spa center offers fitness area, sauna, hammam and jacuzzi. Different types of relaxation massages can be offered upon request. The refined atmosphere of the two restaurants invites you with memorable flavours of the traditional cuisine and plenty of international vegetarian dishes. Lobby Bar is the place to savour fine beverages, cocktails and coffee. For business events, the 5 conference rooms of the hotel have a full capacity of 500 participants. They provide overhead projectors with display screens, sound systems, flipcharts and office supplies. Discover the hospitality of Best Western Bucovina Hotel at international standards. Enjoy your stay.

Best Western

Hotel Bucovina-Club De Munte

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Hotel advantages

  • Spa
    Spa
  • Cocktail lounge
    Cocktail lounge
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
  • Onsite laundry
    Onsite laundry
  • Tennis court
    Tennis court
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Guest reviews

In partnership with tripadvisor fr
based on 264 guest reviews
NOTE ISSUED
Excellent
40
Very Good
88
Average
90
Poor
40
Terrible
6
REFER TO NOTICE
Business Business
16
Couples Couples
103
Family Family
40
Friends getaway Friends getaway
79
Solo travel Solo travel
14
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"great views"

4
28/09/2018

Reception very efficient and nice room with the best shower we experienced in several weeks of traveling. But there was no free bottles of water or safe in the room and temperature difficult to control (couldn't find a thermostat, though temperature seemed to be centrally controlled).

"Friendly hotel in a good location"

4
21/09/2018

We stayed 2 nights in the Best Western and we were happy with our stay. We had a nice, clean and quiet room, not big, but big enough and with a beautiful renovated bathroom and a nice view. Reception is friendly and helpful. Before our arrival, we send an e-mail to the hotel for making a reservation for a taxi for the whole day. By arriving, they told us that everything was OK for our trip. Location is good, in the centre of Gura and at walking distance from the bus station and train station. The breakfast buffet is good, without being special. But their are a lot of groups in the hotel and so it can be very busy in the restaurant. The staff is working hard, but they can not refill everything in an adequate way, and so sometimes you have to wait because things are empty. There are only big tables in the restaurant, you you have to share the table with other people, so not a quiet breakfast for two. For the rest, no complaints.

"Worst Western!"

2
08/09/2018

Came back from touring and the maid service had occurred because there were new towels, however, the beds were not made. The sink was not cleaned. Inexcusable! Never stayed in a Best Western where that ever occurred. There is no air conditioning. The rooms are small and dated. The WiFi is good. The amenities like soap are pathetic. Poor water pressure in the shower. Lousy pillows and bed. Mediocre breakfast. Good location.

" Better than most"

3
07/09/2018

This is a big hotel. It is at the city closest to access all the monasteries. There are tons of big groups, which can be problematic for smaller groups or solo travelers. The rooms are fine. Bathroom was nicer than expected. Our room faced away from the main street and was relatively quiet, with the exception of dogs barking and roosters crowing. Breakfast was the usual fare. Considering the number of people, it was clean and well stocked. Elevator wait time can be long in the morning as the groups take over with luggage etc.

"Dissapointed"

2
06/08/2018

I really don't know where to start... We had a 3 day stay here. When we checked in and tried to oppen the door but the cards were not working and had to change them. Those card stoped working again one day before we leaved and they had to change them again. The parking is too small for all the people's cars and they crowd them all there. Because of that they waked me at 8 in the morning one day to clear the whay for somebody who wanted to leave. The room is poorly made, i also sense a smell of sheep, in the bathroom the lights blinks at night when it is closed, the lights switch in the room seems broken becase the lights blink from time to time when on, might me a electrical contact problem. In the bathroom the towel stand felt down. The TV is not working properly, had a lot of white noise on the picture. The bed is ok, big, had a big balcony. The breakfast is ok but not great.

"Great price/location"

3
16/07/2018

The rooms and bathroom are clean but furniture is a bit old fashioned. The staff is polite and well informed. Breakfast buffet is a bit above average. The public spaces are small for the size of the hotel. Good bartender.

BEST WESTERN B, General Manager at Best Western Bucovina, responded to this review
Dear Valued Guest, Thank you for taking the time to rate our hotel and for being so kind to share your impressions with your fellow travellers. We valued your comments and we are happy to read that you found our location appropriate for your needs. Looking forward to welcoming you again whenever your travels take you back to Best Western Bucovina! Best Regards, Ion Romica Tamas

"Needs a urgent renovation"

2
07/07/2018

Barely a three stars even they said it is a four stars hotel. Bed regular. With very very poor pillows. The courts in to block the sun in the morning is useless it doesn't block anything, at 5.30 in the morning all sunlight came into the room waking you up. The bathroom very dark if you want to shave yourself or make you up it is very difficult because there is almost no light. In the good points. There are a big car parking private in the front of the hotel and the restaurant has tradicional dishes at good prices.

BEST WESTERN B, General Manager at Best Western Bucovina, responded to this review
Dear Valued Guest, Thank you for staying with us and for taking the time to post a review about your stay with us. We are very sorry to read that our facility was not up to your expectations, however we would like to assure you that our rating is not a subjective matter but a system of controls alligned with Best Western international standards. We have taken into consideration your comments about the light in the bathrooms and have asked the Technical staff to upgrade the lightbulbs in each of our bathrooms. Looking forward to welcoming you back to Bucovina whenever your travels take you back to Romania! Kind regards, Ion Romica Tamas

"Boring town good hotel"

4
16/06/2018

The hotel is in the middle of a boring town with no good restaurants within walking distance. Our room had a strange shape, with a pillar in the wrong place making it difficult to get into bed. But once in bed the mattress was pretty comfortable. The room had a small flat screen TV with numerous English speaking channels. There was no air conditioning, but windows opened wide, luckily it was not very hot outside. Good bathroom with a shower stall, but the door to the bathroom made it difficult to get in and out.. Good breakfast, and the dinner at the hotel's restaurant was pretty good. Slow small elevator, this is a problem because they have large groups using the hotel,

BEST WESTERN B, General Manager at Best Western Bucovina, responded to this review
Dear Valued Guest, Thank you for choosing Best Western for your trip to Bucovina! We are really happy that you have enjoyed our services during your stay with us, your feedback is highly appreciated. Looking forward to hosting you again in the future and on behalf of our entire team here at Best Western we would like to thank you once again for staying with us! Best Regards, Ion Romica Tamas

"Very good hotel in Bucovina"

4
10/06/2018

The Best Western Bucovina is located in the center of Gura Humorului. The city has nothing special but is close from the big monasteries of Bucovina. The hotel is very good: efficient staff, nice and clean rooms, well-equipped. The breakfast buffet is nice as well, proposing a broad choice of food.

BEST WESTERN B, General Manager at Best Western Bucovina, responded to this review
Dear Valued Guest, Let me take this opportunity to tell you how much your appreciative review means to us. We are so excited to hear that you enjoyed all of the services our hotel has to offer and that your overall experience with us was a good one! On behalf of our entire team here, we would like to thank you for staying with us! Ion Romica Tamas

"Excellent"

5
08/06/2018

We celebrated an important event in our life with family and best friends. Rooms are beautifully decorated in a traditional yet modern style, clean with a big comfortable bed and a big shower in the bathroom (for all sizes). For those of you who are looking for a traditional place yet comfy and modern style amenities, this is the place! Breakfast had plenty of options, with fruit and vegetables included for those who are looking for more than regular egg and cheese??. I especially liked the local products included (jams, yogurt, etc.), I tried it all, after all, we came to Bucovina especially for the food :). We also had dinner there on the long weekend that we spent and the food was delicious, I can't recommend only one dish, all my family enjoyed the variety - tochitura, the haloumi burgers, sarmale, the veal or the shrimp risotto - it was all great! Many thanks to all the staff for making us feel so great, we had a wonderful family gathering especially owing to their efforts. We can't wait to come to Bucovina again!

BEST WESTERN B, General Manager at Best Western Bucovina, responded to this review
Dear Valuable Guest, thank you so much for your kind feedback, your words of appreciation mean a lot to us as a team. We are extremely happy that you enjoyed your stay with us and that our services were up to your expectations. Looking forward to welcoming you here again whenever your travels take you back to Bucovina! Our Best Regards, Ion Romica Tamas

"Nice hotel, no complaints"

4
18/05/2018

Pros: The rooms were very clean. The food was good, for all three meals. There wasn't much variety at breakfast comparative to other hotels, but for me was OK. I had a spacious room (for 2-3 people) on 8th floor. Staff was friendly. No cons :).

BEST WESTERN B, General Manager at Best Western Bucovina, responded to this review
Dear Valued Guest, Allow me to thank you for choosing Best Western Bucovina for your stay! It is wonderful to read that you have enjoyed our hotel services and facilities and we look forward to welcoming you here again! Best wishes, Ion Romica Tamas

"A nice hotel but not very special"

4
10/05/2018

We were having a "roots" trip myself and three children. The hotel is in walking distance of all the highlights we needed to visit. Rooms clean and spacious. Bathroom adequate. Our supper wasn't special-very small trout, and the breakfast buffet was the same. Staff at reception very helpful and kind.

BEST WESTERN B, General Manager at Best Western Bucovina, responded to this review
Dear Valued Guest, Thank you for choosing Best Western Bucovina for your "roots" trip as well as for taking the time to share your feedback! It is wonderful to read that you enjoyed our staff and strongly hope that their friendliness and professionalism contributed to an overall pleasant stay. Many thanks for your valuable comments as they are offering us the opportunity to further improve our services! Looking forward to welcoming you here again! Best Regards, Ion Romica Tamas

"Not a 4* hotel, this is shure!"

2
03/05/2018

A big disapointment! Room was small and had a bad smell, old furniture and lack of any 4 * accesories (sleepers, bathrobe, hairdryer, etc). Breakfast is popor and with low quality products. Even if the personell is nice, this cannot change the overall impression. A hotel that really need to be improved if they want to keep their clients. And something that shocked me...on the desk is a bottle of water you think is complimentary,for the guest...no way, on bottle neck is a small paper with the price. To conclude, the location of the hotel is very good, but don't have 4* expectation!

BEST WESTERN B, General Manager at Best Western Bucovina, responded to this review
Dear Valued Guest, Many thanks for your online feedback. We are truly saddened about your review and your rating. We most certainly wish you had brought your dissatisfaction to our attention, together we would have surely found an option that would have better suited your rooming needs. Our breakfast is served buffet style with a wide range of options, including home made jams, locally produced yogurt and sausages, along with Lavazza quality coffee and many other choices. Kindly note that all of our newly renovated bathrooms have a hair dryer fitted onto the wall. The bottle of water you are referring to in your comment is part of our in-room snacks and mini bar choice given to all our guests - and are all available for a price as is the case with all hotels. We appreciate your understanding and hope to be able to welcome you back soon! Best regards, Ion Romica Tamas

"To avoid!"

1
03/03/2018

In short: - very small rooms - strange smell at the reception - bad wi-fi connection - parties are organized in the hotel till late in the night and the music resonnates up to the 6th floor and they do not care at the reception about ur complaints (actually they do not answer the phone) There are many other small accomodation places in the area, so u will find a better value for money in another place.

BEST WESTERN B, General Manager at Best Western Bucovina, responded to this review
Dear Valuable Guest, thank you for taking the time to share your experience, regretfully not one that you enjoyed. The room that you have chosen to be accommodated in was a single room, hence the size of the room. We can assure you many of our rooms offer much more generous dimensions, for the right price. We do apologize for the inconveniences you have experienced throughout your stay with us and let me assure you this is not the norm experience for us as hosts. I have addressed the issues signalled with the rightfully responsible colleagues. I do hope that we will have the chance to make it up to you to prove the quality of our services whenever your travels bring you back to Bucovina. Best Regards, Ion Romica Tamas

" Cozy visit "

4
18/02/2018

We stayed only for a night and we felt welcomed. Suitable for friends and for families with children. We had a nice time using the Spa and after the children played in the room organized for them. We will return in others trips. Nice breakfeast and friendly people.

BEST WESTERN B, General Manager at Best Western Bucovina, responded to this review
Dear Guest, Thank you for your kind review and for sharing your experience with your fellow travelers. It is delightful to see that all of our services and facilities met your expectations and your feedback is so rewarding to us! It was great having you as our guest and we lookl forward to welcome you back whenever your travels will bring you to Bucovina! Warm Regards, Ion Romica Tamas

"Nothing special"

3
17/02/2018

Went to their restaurant for a second year in a row. I can't seem to find a reason for their above average prices. The food is ok, their menu tries to mark some checkboxes found in classy restaurants, but they have no idea how to properly cook those fancy, expensive dishes. Had beef-based dishes both years and they've tasted like they were made by an amateur. 3 stars for the friendly, fast staff.

BEST WESTERN B, General Manager at Best Western Bucovina, responded to this review
Dear Guest, Thank you very much for taking the time to review your restaurant experience. So sorry to hear that our beef based dishes were not up to your expectations. Food is a very subjective thing and the style and substance may not suit everyone because judgement and value scale can be different. Hope that next time you stop by our restaurant you choose to give yourself a treat and try one of our many other menu options you can choose from. Looking forward to having you as our guest again whenever your travels bring you to Bucovina! Ion Romica Tamas

"Cozy place for drinks"

5
17/02/2018

Me and my friends in Gura Humorului mostly go here for drinks and coffee as it provides the best service and also a relaxing atmosphere to have meaningful and not so meaningful conversations. I definitely recommend this place as the cocktails are cheap staff is also friendly and helpful and most importantly knowledgeable in English for when I have foreign friends coming over.

BEST WESTERN B, General Manager at Best Western Bucovina, responded to this review
Dear Valued Guest, It is heartwarming to read that the lobby bar team provides such excellent service. On behalf of our entire team here we would like to thank you for your kind words of appreciation! Looking forward to welcome you here again, Ion Romica Tamas

"modern hotel with amazingly helpful staff"

5
21/12/2017

we stayed here for 3 nights. we were not part of a tour group and thought that it would be easy to find a local english speaking guide (for visiting the painted monasteries). boy, were we wrong. the only tour company in town did not have an english speaking guide because it was off-seaon. we were looking at the 2 signs in the lobby, lamenting the fact that the one local company did not have an english speaking guide and the company from suceava had a set itinerary and would charge us twice as much because there were only two of us. the hotel manager, miki, saw us standing there discussing our situation and came over to talk with us. he arranged for a private guide who agreed to the itinerary we wanted and charged us a very reasonable price. the reception desk clerks were kind also, helping with a variety of small details. we ate dinner once and breakfast twice in the hotel restaurant. because it was off-season, there was no breakfast buffet, but instead we were able to order anything from the menu without restrictions. there was a "beverage buffet" at breakfast with coffee, teas, and juices. the room was clean and well maintained. the location of the hotel was ideal. the entire town is quite small, so one could walk to all of the restaurants and the museum easily. the humor monastery is a short bus ride from the hotel. (because of this, we visited all of the further monasteries with our guide and did humor on our own )

BEST WESTERN B, General Manager at Best Western Bucovina, responded to this review
Dear forbenjoy, we are so pleased that your stay with us was a pleasant one! Thank you very much for your kind words of appreciation and we look forward to welcoming you and your friends any time again! Best Regards, Romica Tamas

"Good option for Gura Humorului"

5
08/12/2017

Stayed here for one night. This is a real hotel with standards comparing with the other accommodation options in the area (pensions and family houses). Helpful staff, tasty food, good beer?? , and excellent wifi connection. The hotel is located right in the city center in Gura Humorului. Enjoy!

BEST WESTERN B, General Manager at Best Western Bucovina, responded to this review
Dear ccunescu, thank you so much for your words of appreciation! We look forward to welcoming you again! Best Regards, Romica Tamas

"Disappointing for B.W."

3
18/10/2017

No hot pot, tiny bathroom with leaky shower, single room. Breakfast was just okay, but had to wait for one of three coffee machines. Slow elevators, used stairs to my 3rd floor room #301. Good WiFi in room. Disappointing for a Best Western Hotel. But they did have a nice billiards table in the lobby. Buffet dinners had lots of variety including some good soups and local dishes.

BEST WESTERN B, General Manager at Best Western Bucovina, responded to this review
Dear G B B, thank you for the time you took to send us your opinion on our hotel. I am happy to see that you did enjoy our food and lobby bar. We do try to serve a large variety of food in the morning so as to cover all possible preferences, it is a pleasure for us to see this acknowledged by our customers. As we try our best to improve our customers' experience, I can assure you our bathrooms in all single rooms are on our list of future refurbishments. Looking forward to having you as our guest again! Romica Tamas

"Average Hotel"

3
09/10/2017

The room I had was arranged for occupancy for a single person, and thus smallish. It had a small balcony which overlooked the front of the the hotel. The paint on the walls showed damage and its color left a lot to be desired. In short, both need updating. The light for reading and the light in the bathroom were pretty dim. I was glad to have a room at the end of the hall, as rooms next to the elevators were very noisy, I was told. Breakfast was very crowded. As mentioned earlier, it does cater to large tour groups.

BEST WESTERN B, General Manager at Best Western Bucovina, responded to this review
Dear Zoe, thank you for taking the time to tell us about your experience with us, it is always helpful for us to see what can be changed/improved! I am glad to let you know that all of our rooms are going through a repainting process these very days. We do cater to large groups indeed, nevertheless we also try to accommodate the needs of our individual customers with equally deserved attention. Looking forward to welcoming you again as our guest! Romica Tamas

"Could be better"

2
27/09/2017

The hotel is very large and caters for bus/coach groups with a quick turn round of guests. Check in was quick and efficient. Our twin room was rather dark even though it faced the front of the hotel. It was cramped but the beds were comfortable. The walk in shower was large and looked quite new. The towels were very thin and worn. Although the room was clean there was a thick layer of dust around the edges of the carpet and the walls could benefit from a fresh coat of paint. Meal times were very chaotic, buffet food tables crammed into a small barely accessible area. Food was not very appetising. Too many dining tables making it very difficult to get to and from the buffet tables.

BEST WESTERN B, General Manager at Best Western Bucovina, responded to this review
Dear westmorland, thank you so much for taking the time to share your opinion with us! So glad you could rest comfortably in our room, and liked our newly renovated walk in showers! I can assure you that we are continuously reshuffling the buffet tables trying to cater for the needs of both our individual customers as well as coach groups that visit us. All of our rooms are going through a repainting process as we speak. It would be a great pleasure for us to welcome you back to our improved hotel! Romica Tamas

"Central but....."

3
25/09/2017

Not exactly up to the standards expected of a Best Western. The town is certainly a working community and the views are somewhat grim. The staff are efficient rather than welcoming and the food rates only the adjective 'passable'. Given the environment there is a deal of early morning noise.

BEST WESTERN B, General Manager at Best Western Bucovina, responded to this review
Dear Robert T, we are truly sorry that your experience with us was not up to your expectations. Our staff and the level of their service is one thing that we are usually proudest of. I can assure you we can also be very welcoming, not only efficient and professional. I am at a loss for what else to say except we are truly sorry and hope to be able to welcome you again! Romica Tamas

"'Coach party' hotel but convenient for painted churches"

2
18/09/2017

Stayed here as part of a tour with C&K. This is clearly a hotel for coach parties as there were at least 3 others here along with the party I was with. Bearing that in mind you would think the hotel would be able to cope with a mass influx of people at meal times, but no. Both breakfast and dinner on the 2 days we stayed here were frequently under replenished, with long queues for coffees in the morning and popular items running out quickly (not helped by people piling their plates up with food). The hotel should really coordinate with tour operators to stagger when their parties are eating, although I appreciate this may not be possible when tours need to start early. The room we had at the front of the building was hot (no air conditioning) as the sun shone in it from the afternoon onwards and the room was dark and had a feeling of being run down. There is a busy road outside and a roundabout, but the windows when closed kept a lot of the noise out and the traffic noise did die down in the night although with no a/c the room did get hot. Other members of our tour complained about a dogs barking from about 5am at the back of the building. On the plus side the bathroom looked like it had been recently refurbished and the shower was good. The location is good too as the painted churches aren't that far away, and although there isn't much to Gura Humorului there is a large supermarket and some bars.

"It had a kettle"

4
14/09/2017

Modern hotel in center of town. Reception quick and pleasant, small lifts to room. Reasonable size room with usually amenities plus first hotel in Romania we have come across with tea making facilities in room. Very clean, only problem was seems were not wide enough for the bed and soon got crumpled and uncomfortable made for a poor night sleep.

"sad to say we didn't enjoy our stay"

2
12/09/2017

We were in room 117 which, at least, being at the back of the hotel meant we could open the windows as the room was horribly hot and stuffy... (no air con - thank goodness we weren't there in the height of summer!!) rooms at the front overlooked a busy road. One night was quiet, the other, a party behind the hotel woke us up until 4am but we couldn't shut the window due to the stuffiness of the room. The beds were not very comfortable and the duvets very thin. The room itself was very small and with a huge pillar in one corner which meant the beds were awkward to walk around, one bedside cabinet had to be at the end of the bed not by the pillow! there was no room to swing a cat at all! The room did have a beverage tray - limited. The bathroom had clearly been newly done BUT... the loo roll holder and towel rail were hanging off the wall as was the shower socket! the towels were not special. Food was very much the old - so we felt - 'bus tour processing' standard. The dining room was VERY hot, VERY crowded and noisy. One night our group had a verbal exchange with another as both had been allocated the same tables! organisation wasn't a strong point at the hotel we felt! The food choices were limited and both breakfast and dinner were basic. Some of the staff were pleasant and really tried. Sadly we were very happy to leave the hotel and I've not said that for decades...

"Expected more"

3
02/08/2017

I don't understand how this hotel got 4 stars. Very small rooms. Small beds. No air conditioning. The dinner buffet was ok but not real that much choice. It was very crowded and the buffet was not that big. The breakfast buffet was not excellent.

"Perfect staff and excellent hotel"

5
25/07/2017

Congratulations for Raluca at the hotel restaurant. She is an excellent professional and a very pleasant character. She is a perfect reason for someone to come back and stay at the hotel. The hotel is perfect.

"Good restaurant "

4
11/07/2017

It is a very Good restaurant with romanian traditional food. Rooms are a Little bit old but very clean.............. Hotel is nearby from a lot of monasteries the most beautiful Voronet monastery is at only 5 km distance.

"Excellent romanian food"

4
07/07/2017

On my vacation across moldova and bucovina region we stopped for one night in Gura humorului. We had dinner on the hotels balcony were they have a restaurant. Even tough service was a little slow, probably because of a big group of kids present there, the food was just amazing. We had romanian traditional food accompanied by some romanian alcoholic drinks. For desert I would recommend "papanasi" , romanian doughnuts made from cows chees and served with sourcreme.

"Excellent hotel in Gura Humorului"

5
29/06/2017

Class AAA hotel in Gura Humorului, quiet, clean, luxury, excellent food, nice location if you are visiting the famous painted Monasteries of Northern Moldova. Ask for a glass of the best local "tzuica" nice and very friendly waiter.

"Mostly a good Hotel."

4
23/06/2017

We stayed for two night's. Our room on the sixth floor was at the front of the hotel with views across the roundabout and associated streets and hills. We had a large balcony, but the street was noisy through the night. No aircon in our room meaning we had to leave both balcony door and window open all night for air. The bathroom was modern, adequate size and everything worked.! Wifi was OK but intermittent based on how many others were using it. The cleaner did a really poor job on the second day, too lazy to make the bed etc. Breakfast was included and quite ok. Restaurant did pretty good meals and very reasonably priced. Outdoor seating available,which is enjoyable as the weather warms up. We enjoyed this modest but reasonable hotel. Not much else in town for competition.

"Paper Thin Walls"

2
23/06/2017

To call this a 4* hotel is an embarrassment. I had a tiny room, very basic, with folks next door that came in at 10:30PM each night with a wailing baby and screaming toddler. I could hear everything through the paper thin walls. No sleep for 2 nights for me. Decent breakfast and the buffet dinner was okay also.

"Best Western Bucovina-Club De Munte"

3
15/06/2017

Good Location, rooms a bit weird(207) quite dark other tour members said the same, sloping ceiling. Shower cubicle small, if large person could be difficult. Wifi was sporadic, air con good. Breakfast OK

"A place worth stopping at"

4
11/06/2017

First of all we appreciated that this hotel is pet friendly and this gave us the chance to bring our dog. The room are big and clean, not necessary according to Best Western standard that I have found in our countries. The stuff are friendly and talking, but their biggest issue is that they are not informed regarding each touristic package that they have for their guests. The wellness spa brings another positive feedback for the hotel. A small drawback to take into consideration is that the fried eggs and omlette from breakfast are not tasty -are very dried. The other meals are a great variety of tasty dishes- not to mention the cakes from dessert- home made ones- the best I have ever eaten in a hotel.

"THe only internation hotel in the area"

3
08/06/2017

I drove to Bucovina in june to see the monasteries and also the beautiful area witch everybody spoke of. I was impressed with the hotel; It was the only one in the area. The staff was very nice with us. The rooms were average in size for a 4 star hotel. The rooms were cleaned every day but with not so much effort. One of our windows did not close but that was not a problem because the weather was hot. You don't have to many places to eat. At the hotel the food is great. and diversified. I tried to reserve a massage at the hotel's spa, but the stuff did not answer and when it did i already went to another place, Cacica ( 40 km away) , witch had great service. At the hotel ,the prices are a little to high for the services provided but i would surely recommend this hotel to others.

"A good base for exploring the painted monasteries"

3
21/05/2017

Sadly this hotel didn't live up to it's 5 star rating but it was clean and the free WiFi worked efficiently. No one came to help us with our bags; my room was rather small and dated - the sheet on the bed only just fitted; and, the bathroom was worse, with the tiniest of showers. The buffet dinner the night we arrived was ok, as was the breakfast - nothing special though considering it's rating. It is apparently the best hotel in the town and therefore made a really good base for visiting the painted monasteries. Fine for you nights.

"Good stay"

5
05/05/2017

Clean, central hotel. The personnel was very nice and helpful. The rooms are big and very clean. Expensive breakfast and all other facilities. Parking to small for all the guests, Each night we had issues in parking.

"Comunism meet capitalism"

3
21/02/2017

Part of a multinational chain of hotels....you would expect a diffrent service.We have been there for Valentine's day and we didn't have a very nice experience.The personal is way undertrained and not eagger to deliver the wow. WE got the most expensive VIP apartament....wich was ok....more or less...except the fact that second morning from 7 AM we had some workers drilling and welding wright next to our walls...So we were up from 7.30 AM.The Valentine's dinner was disgusting...they had Spanish night with paella and aliolio shrimps...in the middle of Bucovina ...a very traditional area of Romania..Not a good surprise. The SPA they advertise ...is poor...1 jacuzzi some salt room and a hot sauna...... The GOOD experience was the massage...the attendant really knew what she was doing...The massage was the higlight of our trip.

"Nice place to stay for business or vacation"

4
15/02/2017

The staff are very helpful and attentive. When we ordered ice to be delivered to the room it was delivered very fast and within couple of minutes. We stay in the VIP apartment on the 8th floor it was nice room however a little outdated. The balconies were facing the town and mountains. This hotel has balconies only on 8th floor. The only issue was with the noise which woke us up early morning as they were renovating something. The restaurant in hotel had very poor menu. The hotel has spa complex. Massage was very good and at resonable price.

"4 days stay. Apres-ski relaxing spot ;)"

4
13/02/2017

We have been once again skiing to Gura Humorului during school brake. We spent 4 days in this hotel. We have the opportunity to try out the Spa Area, the playground and the party hall located at the first floor just above the restaurant. The BF was good, not so diverse but good quality local products. We use a connected room on the fifth floor. Clean and very very warm. There were refurbishing on floor up or down but the noise was not disturbing. Enjoy.

"Good choice"

4
10/02/2017

Very nice people,good restaurant, small room,but warm and very clean. The hotel is near to everyrhing in Bucovina (specially for ski slope Soimu and Voronet monastery). Not far from Rarau by Campulung or Pojorata. Thank you

"Ok, but not excellent !"

4
29/01/2017

We stayed here in last weekend of January 2017. Booked in the begining of January, we paid 160 RON for 1 DBL/night, breakfast included and also spa facility included. If I had Since my last visit in 2016, I found redecorated rooms, specially bathrooms. Things I didn`t like: - very small parking place. If you go near the city, on the way back, you have to be sure that you won`t find a parking place. - I had small troubles with the electronic access card in the room. In 10-15 minutes, the problem was solved. Things I liked: - nice staff, always wiling to help and serve. - food - nice cuisine ! - new design of the rooms. - the view from the rooms - the kids club - big, nice toys, lots of options to play.

"Good hotel to start a tour of the monasteries in Bucovina"

4
24/11/2016

A great starting place for all the monasteries in Bucovina. In winter it seems a bit like Austria, but is Romania and has a lot to offer. Do absolutely visit Voronet. And try to have a chat with the nuns they are very fluent in English and French and will tell you all about the monastery

"The only good thing is the food"

3
31/10/2016

Hello? I paticipated in October 2016 to a business conference for 3 days. The hotel has a good restaurant with good food. The service was ok but there was a turkish(sorry if i am wrong) waiter who really had some problems with the soap and/or the water. The hotel has 2 elevators but one of them worked only half the time because it was broken. The rooms are equipped with old furniture. The bed has a string mattress and when my wife jumped in the bed i jumped out :) It was so funny?the first time. The bath is large but old. The shower had a plastic curtain. The wc had also a plastic reservoir. This features are more likely to be found in a 2 star motel not in a 4 star hotel. The room was clean. The staff is ok. The services are ok. Nothing special. I would gladly say that this is a good 2 star hotel. At most.

"Maybe the best in town"

3
26/10/2016

We stayed here for one night on our tour of Romania as its near the beautiful painted monasteries. Its a large hotel of 7 floors with only two very small lifts so going up or down with cases at peak times is a nightmare. Hotel itself is a bit 'brown' and would not be my first choice. Our room on the fifth floor faced the rear of the property so was quiet and night and in the morning. It was quite small and felt very cramped. There was an odd pillar in the room that took up space and did little for the ascetics, Room was dark although the lighting did improve the longer the lights were on, one light flashed for some time before going off. Bed was OK, room had TV and aircon. Bathroom was more modern but again quite small. Hotel gets lots of passing trade and tour groups so please dont expect much. We had dinner noisy buffet and breakfast here and food was quite poor. Hotel has a reasonable priced bar which is OK, there is a supermarket about five minutes away (turn left outside the front entrance) and afew bars/restaurants close by. All the staff we encountered were well trained and happy to serve their guests. Hotel itself is fine for one night but no more.

"Not one I would recommend"

2
19/09/2016

4 Star this hotel is not! It is situated on a very noisy roundabout with loud traffic noises. There was no air con.The electric fittings in my room were quite frightening. One bedside lamp was not working and the other one had two wires joined together with a piece of tape. The bathroom needed attention too. There was a wooden floor in there, including the shower which became very wet and slippery. the water did not drain away properly so I was standing in a little pool of water. The toilet roll holder was hanging off the wall. The sheet on the bed did not fit - it was too small - and the pillows were like rocks. I could not plug in my camera or my tablet - one electrical outlet was behind a heavy pice of furniture and the other one was where the bedside lamps were, so I did not dare to use that. I took my phone down to reception where Larissa very kindly plugged it for me overnight. The lifts did not work if more than 4 people, or sometimes even 3, got in. When we arrived there were 7 coaches outside. Scary! We did manage to find something to eat on the buffet with is open till 10 pm to accommodate the hordes of guests. Trying to have breakfast in the morning tried my patience. They ran out of cups for coffee, there were people milling around. The staff struggled to cope and there did not seem to be enough room for everyone to sit down. The hotel needs renovation. The lamps was working that night but the cable on the other one was still wrapped with tape. The staff do a very good job considering what they have to deal with.

"Awful, awful, awful!"

1
14/09/2016

Let's start with the positive....it's handy for the painted churches. Now let's list the negatives.... It's a reasonably large hotel of 7 or 8 floors with 2 microscopic lifts. Checking out was a nightmare as there were several large groups needing access to the lifts at the same time. Most people had to carry their cases down several flights of stairs otherwise it would have taken hours. None of the rooms have air conditioning and in a location where the daily temperature was 34 degrees and 20+ at night that is no joke. We were advised to leave the windows open instead! We endured a full night of barking dogs and car alarms which meant we had no sleep. For the second night we got a SMALL fan from reception which improved things slightly. The electrical and telephone sockets were hanging off the wall. The shower was quite good but the bathroom door wouldn't close and whoever laid the bathroom floor might of heard of a spirit level but clearly hadn't used one....there were more hills and valleys than the Carpathians! The room was oddly laid out...it had a 4ft by 4ft wide pillar that butted up to one of the beds....as a result the only way to access one third of the room was by climbing over the bed...that might be fun if you are 5 years old but quickly becomes wearing if you are an adult! We were told by our guide that all the rooms were the same. She couldn't understand why our group had been booked into this hotel. All in all this is the worst hotel I've stayed in anywhere in the world! 4 stars wasted. The hotel advertises itself as the best hotel in the area.....if that is the case I'd hate to see the others. There are easily enough visitors to justify someone building a decent 4 or 5 star competitor.

"Nothing Special"

3
10/09/2016

Nice location and staff . Rooms are basic without embellishments. Terrace rooms definitely preferable if available. You'll need a fan as they are hot and stuffy without one. Central location makes up for the dullness of the rooms. Breakfast features a jostle with bus tour clients but overall is ok.

"Worst coffee in Romania."

2
06/09/2016

Well...the room was clean; that is probably my most positive statement. The room was stuffy and worn. The dining room service was abysmal. The hotel was filled with large tour groups from all over the world, so getting anything off of the breakfast buffet was a real challenge. Also, the neighborhood had only one redeeming feature; a very good pizza place.

"Great food and service"

5
04/09/2016

The best food in town, the only place where you can find something without meat. New furniture in restaurant since our last visit. Good service as always, child friendly place and attitude. The spa offers one of the best massage ever.

"Great stay in Bucovina"

5
01/09/2016

There isn't really anything to complain. The suite was spacious, with great view to the city center. The restaurant serves very well cooked traditional dishes. The hotel is placed near all major attractions in Bucovina region. I highly recommend it.

"decent one night stay"

3
27/08/2016

we stayed for one night only and we were lucky it was not very hot, because they don't have air conditioning and if it is hot I don't know what you can do. Of course you can leave the window open but they don't have mosqitos net at the window either. The bathroom looked ok but the room looks quite old - old sheets and curtains.

"Horrible hotel ! feedback in italian and inglish "

1
20/08/2016

ENGLISH: The worst worst hotel I've seen! Pena with mildew at breakfast! Rooms without air conditioning! Taking a shower is very difficult because ice cold water before and after boiling! the bed without sheets .. You sleep on the mattress! In the restaurant it was over water in the coffee machine ... And they refuse to put beautiful machine water! Do not stay at this hotel! You will want to run away! Romania is very beautiful, this hotel is rccezione .. A real toilet. While we were eating for breakfast we had a waitress who was watching us! Horrendous! Never again here !!! We have a disabled person: a waitress looked at us and laughing with her colleague! I do not know what's so funny to watch a disabled person! ITALIANO: Il peggior hotel peggiore che io abbia visto ! Pena con muffa a colazione ! Stanze senza climatizzatore ! Fare la doccia è molto difficile perché acqua prima ghiacciata e subito dopo bollente ! i letto senza lenzuola.. Si dorme sul materasso ! In ristorante era finita acqua nella macchina del caffè ... E loro si rifiutano di mettere acqua bella macchinetta! Non venite in questo hotel ! Vi verrà voglia di fuggire ! La Romania è molto bella, questo hotel fa rccezione.. Un vero gabinetto . Mentre mangiavamo a colazione avevamo una cameriera che ci spiava ! Orrendo ! Mai più qui !!! Abbiamo una persona disabile: una cameriera ci guardava e rideva con la sua collega ! Non so cosa c'è da ridere a guardare una persona disabile !

"Excellent food, very good service"

5
16/08/2016

We had lunch here. the food was delicious, the service great. a child friendly experience. The desert ("papanasi"), excellent and prices very decent. I will be searching for this place in my return to Gura Humorului.

"Relaxation"

4
31/07/2016

I came back for one night. I found the same atmosphere and respect for customers. The staff in the spa respectful and polite. The menu at the restaurant diverse and quality food. However, I do not recommend using the hotel's Wi-Fi network because it is password protected! Upon leaving I was disturbed by the attitude of the receptionist who preferred to serve some Spanish tourists all over !! He was polite to ask Spaniards to be patient and respect the person on their prior education matter, civilization and respect for people who share a temporary location !!

"great stay"

5
11/07/2016

had a great time at this hotel, if i am to visit Gura Humorului again, Best Western will surely be the place to stay. The room was very nice and clean, the bathroom super clean, new furniture. And the view from the room was a very big plus!

"We had a great stay here, excellent base for exploring too."

4
01/07/2016

The hotel is in the centre of town, next to a roundabout, with plenty of parking at the front. Check in was very simple and efficient and in perfect English. Our room (609) was on the sixth floor and had a wonderful balcony with views over the town. The room was a good size and nicely furnished with a decent bathroom. There were plenty of power sockets by the desk and wifi was very good. The downside of the front rooms is the noise from the road, we'd have liked to have the door open (no AC) but it was a bit too noisy. Ah well, the views made up for it :) We would have liked to use the spa - it looked like there were some good treatments on offer - but there was no one down there when we went there. Sadly there was no gym either (not sure if the web shows a fitness room?) Breakfast was decent and the hotel was well located for us to visit the painted monasteries. Restaurant We looked around at the other local offerings but they mostly seemed to be for pizza type snacks rather than a meal so we opted for the hotel. We sat outside which was a bit quieter as there were a few coach parties inside. We placed our order and waited while the drinks arrived, Fatih Ashram (the restaurant manager?) served us and was helpful and chatty with excellent English. We then ordered our mains after some recommendations from him and when they arrived the portions were definitely a respectable size! The food was very nice and the service was just superb, it really makes a huge difference when you have someone who spends a bit of time to engage with you. Following further discussions I had a good assortment of desserts while my wife opted for ice cream, both were again very nice and despite our indulgence the total cost was less than a basic meal for 2 in the UK. The service here really made the evening memorable - thank you Ash.

"very nice stay"

4
29/06/2016

We had a great stay there. Food is very nice and everyone in the hotel very kind. there is no pool so we had to go to Arinis park for that. Room was very clean but bed a bit small for 2 parents and a child. room service was quick and nice.

"Shabby Hotel with Worse Service"

1
26/06/2016

My husband and I did not stay here, but during a walk into town from our B&B, decided to stop here for a drink on the terrace. One peek inside and I knew we made the right choice in accommodations. The hotel had a stale smell to it, not to mention how it looked. My husband ordered two drinks -mine never came and no explanation was offered until he got up and asked about it. Not to mention the huge, nasty tour bus that pulled up right in front of the hotel and blocked our view out onto the little square in the center of town. I was so glad we were not staying here!

"Acceptable Hotel"

3
11/06/2016

Not sure if any better options exist in Gura Humorului as our travel firm booked this hotel saying it is the best one. It is a rather large busy hotel but desk service has been fine thus far. The room is satisfactory - not luxurious but also not uncomfortable at all. It is clean with a good bed and decent bathroom. There is no air conditioning which is OK now I early June with our windows open but I am not sure how it is in mid summer. The breakfast buffet is good. We did not have dinner at the hotel. The dining room is large but appeared to be fully booked up this weekend.

BEST WESTERN B, Front Office Manager at BEST WESTERN Bucovina-Club De Munte, responded to this review
Dear Customer, Thank you for your stay at Best Western Bucovina and for taking the time to review our hotel. Let us assure you that we highly appreciate the information provided. We look forward to welcoming you to your next visit in Bucovina. Best regards, Best Western Bucovina Team

"nice hotel"

4
02/06/2016

elegant rooms, poor breakfast, terrace with a view, the staff is very nice and willing to help, very good location in the city center, comfortable beds, overall a very pleasant experience, I have recommend it

BEST WESTERN B, Front Office Manager at BEST WESTERN Bucovina-Club De Munte, responded to this review
Dear Customer, Thank you for your stay at Best Western Bucovina and for taking the time to review our hotel. We feel happy and proud that we were able to meet your expectations and make your stay a pleasant experience. Let us assure you that we highly appreciate the information provided. We look forward to welcoming you to your next visit in Bucovina. Best regards, Best Western Bucovina Team

"Ellegant"

5
01/06/2016

We attended a congress and I am happy to say that everything went by the book. The room was ellegant, clean and the bathroom as well. We slept great as the mattress was soft and very good for the back and the window courtain made it putch black in the room. We found extra pillows in the closet and all the amenities one would need, plus the provided an iron and ironing board on request. Food at their restaurant was also good, both the open bar ensured for congress attendants, and the a la carte menu, the staff did their best to make you feel comfortable as well. Really nice impression!

"Poor Breakfast!"

2
28/05/2016

Rooms are pleasant enough but our stay was let down badly by poor breakfasts. They ran out of hot water for making tea - it was eventually replenished but this took some time. Buffet selection not particularly good and hot food was warm at best. We had one evening meal prepared specially (I.e. Not buffet) and it was a nice selection of grilled meats unfortunately served almost cold which was a shame. It wouldn't take much to up things in the restaurant. It was very nice to sit out and enjoy a drink on the terrace at the front on the warm evening we were there.

"Surprisingly charming"

4
24/05/2016

Another charming hotel facing the mountains. Staff effecient. Food good.Good breakfast. Take higher floor. Rooms are comfortable. Double beds bit small so ask for twin beds. Bathroom well lit and aminities sufficient.

"Very good western standard hotel"

5
21/05/2016

Great location, good comfortable rooms withbalcony. Not too many great options in this town so this is prob the best. Restaurant is actually pretty good. Ate dinner there both nights and the food was very good surprisingly, so don't feel you have to go out. That being said Hilde's restaurant got good reviews from some other travelers we talked to. Also nice spa at the hotel, again surprisingly with jacuzzi, sauna, salt room etc. Had an Awesome massage there from the spa manager, Carmen. She is truly fantastic and I have had hundreds of massages around the world so I am seriously picky. Highly recommend her.

"Great place"

5
04/04/2016

The hotel is placed right in the center of the town at equal distance from two beautiful touristic attractions: Humor and Voronet Monasteries. The room was great (at 4th floor), spatious, with beautiful furniture, very comfortable mattress. The bathroom was renovated and very clean. The view from the balcony was very nice. Good food and great service both in the restaurant and at the reception, very proffessional and kind. I also enjoyed the services of the SPA, great massage. At leave I received a nice surprise, a jar of home made jam in a small bag traditional for Bucovina. Great customer experience!

"Nice"

3
29/03/2016

The hotel fits into that is. Rooms pretty good . The restaurant just below the required level , especially in the category of personal . Overall a pleasant experience. The hotel can improve its quality if it improves the quality of staff

"Average"

3
29/03/2016

The hotel is rated 4* but, sorry for them, it is only ranking 3*. What I didn't like - small parking lot - old furniture design, exclusive wood, wood and, ofcourse wood. - food : I was expecting something traditional, but I received something good, but normal cuisine. - price per services ; - only 2 elevators (small ones) for such a big hotel. Staff is ok, willing to help and usefull. The prices in March 2016 are: - 65 eur / sgl - 84 eur / dbl The hotel is located right in the city center. From this hotel, you can go the Arinis Sport Complex (10 min. Car trip) or local Monasteries (also 10 minutes, Humor and Voronet).

BEST WESTERN B, Front Office Manager at BEST WESTERN Bucovina-Club De Munte, responded to this review
Dear Sir, Because your opinions are very important for us, helping us to improve our services, we thank you for taking the time to post a review on trip advisor. Please be assured that all the staff read it. The prices you have seen are the maximal ones .A double room is about 45 euro/night and a single is 38 euro/night, breakfast included. We send you our sincere apologies for not being able to deliver the service and quality our guests know and expect . As our mission is to ensure each and every of our guests and restaurant customers get the best of our food and service we assure you once again that you review is more than helpfuland send our deapest appologies.

"Superb location"

4
15/03/2016

This hotel is right in the centre of the town and is a spectacular building. The inside of the hotel is slightly faded but the rooms that we had (on the 6th floor) were clean and comfortable. Our rooms had a balcony with superb views over the town and surrounding countryside. The car park is not very big so we had to park elsewhere on one occasion. We ate in the restaurant once and the food was not brilliant but they were rushed off their feet catering for a huge party so maybe not typical. Breakfast was good and staff friendly.

"Hotel downtown, good for business purposes"

3
17/02/2016

Old building, clean, rooms nicely renovated. Good value for the money Very nice and helpful staff, the restaurant a bit pricey. Being downtown and on a busy street, very noisy. Overall a good experience.

"The best!"

5
11/02/2016

Unfortunately I didn't stay at this hotel because we could not find free rooms. I just tried the restaurant (the food is very good) and the bar downstairs. The hotel is a blessing for this place! I recommand!

"Great to stay!"

4
30/01/2016

My group of 30 adults spent two nights at the Best Western Bucovina in mid-January. Our rooms were very clean, with fresh bed linens and fresh towels. The rooms are not spacious by any means, but are more than adequate. The breakfast buffet was simply outstanding with a large selection for both local and western tastes. I want to thank Marius, who assisted me for a outstanding job in getting my large group checked-in in a very efficient manner and for making us feel right at home.

"Nice!!!"

4
18/01/2016

We spent a mini vacation in Gura Humorului,staying at the Best Western Bucovina,4* hotel ; accommodation very good for the price we pay, SPA acces,breakfast,parking included. In addition the hotel is pet friendly and wheelchair access! The rooms on the upper floors have balconies characterized by cleanliness,warmth and great views(we were staying on the 7th floor).Ghotic furnished rooms. We recommend this hotel !!!

"A place where incumbent with pleasure"

5
17/01/2016

A 4 * hotel where I feel great and where always come with pleasure for relaxation and recreation. The staff is friendly and Policies that restaurant with quality and diverse menu and relaxing spa area with ambient music and refreshing. The rooms are spacious and comfortable with furniture in Gothic; They overlook the mountains or the city, and the view is wonderful, no matter the season. I recommend this location which always come with pleasure.

BEST WESTERN B, Front Office Manager at BEST WESTERN Bucovina-Club De Munte, responded to this review
Dear Sir, Thank you for your stay at Best Western Bucovina and for taking the time to review our hotel. We feel happy and proud that we were able to meet your expectations and make your stay a pleasant experience. Let us assure you that we highly appreciate the information provided. We look forward to welcoming you to your next visit in Bucovina. Best regards, Best Western Bucovina Team

"A good option in the aria "

5
28/12/2015

Clean room, not very spacious but well fited, clean bathroom and good breakfast. All this with a fair price. For me was a good deal and I felt good in this hotel. The restaurant is cheap (for the romanian standard, not the local one), with a large offer of food from local cuisine. Recomand it.

"The best in Gura Humorului"

5
02/12/2015

The hotel in the center of Gura Humorului, Suceava is one of the best hotels to be rest your back for couple of Days in this beautiful country side. The rooms are in excellent condition and comfortable, the service at the buffet is amazing. we enjoined the Romanian food varieties and the other selections.

"Best Place in Gura Humorului"

5
14/11/2015

Just have revisited this hotel on a two-night stay. Stayed here several times in the past. There is a major improvement since the new management took over. The reception desk was very polite, caring and efficient. While the room was not very large, it was spotless and offered a great view of the rolling hills of Bucovina. We found the breakfast a major improvment since the last visit here two years ago. The hotel has the best possible location in town and it is the only one with an elevator as all the other hotel facilities there have no elevator.

"Great service"

4
04/11/2015

It is a Best Western so you can expect to find all the creature comforts you are used to. Only downside is you have to ask the front desk for a kettle and coffee, make sure you mention tea as well or you'll find yourself calling the front desk more than you wish. The service was courteous and the breakfast pretty decent. I would not eat the buffet dinner again as it was pricey for Romania standards. We also asked to change rooms so the front desk were really good sports for someone who must of been perceived as quite picky. Rooms were nice, spacious and comfortable and they have entire non-smoking rooms which is great.

"Relaxation"

4
05/10/2015

I'm back in this location situated in the center of Gura Humorului, Suceava county. The room was located on the 7th floor and had a balcony. Clean, spacious, with a comfortable bed. The spa area includes dry and wet sauna rooms, jacuzzi, relaxation area, and salt room for chromotherapy and aromatherapy room. The staff, the restaurant and the SPA helpful and friendly. Breakfast rich and varied.

"Enjoyed our stay very much"

5
22/09/2015

This hotel,in an ideal location for visiting the painted monasteries, is very homely and comfortable. I enjoyed staying here much more than the more luxurious hotels on our Romanian tour. We had a cosy room, good shower, buffet breakfast and dinner were both good and filling. Full of tour groups, obviously their main source of custom. The staff were young, charming and obliging.

"reasonable value for money"

3
09/09/2015

in gura humorului it is not easy to find relatively western standard hotels. BW fills this gap. a reasonable hotel, efficient and kind staff, parking, good breakfast, and spacious room well equipped . good base for the painted monestaries of bucovina.

"Good location for visit Bucovina's monasteries ."

4
12/08/2015

Location is very good in center of city .The room is a litle smaller but for bad and breakfest is ok , clean and quite . We stay on seventh floor with beautiful street view.The food are good with local flavour , I recommend radauteana soup . Good place for visit Bucovina monasteries .

"Great location, but tiny rooms"

3
09/08/2015

The location couldn't be better. Perfect place if you are going to visit Bucovina monasteries. Breakfast and dinner ate quite good. However room and bathroom are quite small. There is no air conditioner in the room, so you would have to sleep with the window open during summer.