Best Western Plus Hotel Gas City,  Gas City

4.5/5  - based on 305 guest reviews.
4936 Kay Bee Drive, 46933-6601, Gas City, United States - See map
+1 765 998 2331 +1 765 998 6275



Your room

> Room 1

1 adult


Hotel advantages

  • Heated pool
    Heated pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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TripAdvisor Traveler Rating
based on 305 traveler reviews
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Enjoy a great location near Taylor University, Indiana Wesleyan University, the new Cafe Valley, and General Motors. Conveniently located with several restaurants within walking distance including: Casa Grande Bar and Grill and Mia Cucina Italian steakhouse and Pizzeria. We offer great rates, and unbeatable value at this Gas City Hotel. Stay at this Best Western Plus Gas City hotel for spacious guest rooms, each complete with easy elevator access, cable satellite television and wireless high-speed Internet access. Other amenities at this hotel in Gas City also include a hot breakfast each morning, in addition to on-site guest laundry and a complete fitness center. Business travelers have made the Best Western Plus Gas City the best choice for hotels in Marion, IN. We provide meeting facilities that can accommodate up to 30 guests and a close proximity to the new Cafe Valley, American Woodmark, 3M®, General Motors, Echelon Furniture, Dollar General Distribution Warehouse, Weaver Popcorn, Gripco and the Walmart® distribution center. Our facilities are also perfect for weddings, reunions, group events and more. Visiting for fun? There's plenty to see and do just outside the Best Western Plus Gas City, located right off I-69 at Exit 259. Taylor University and Indiana Wesleyan University are both nearby for those touring a campus or visiting students. Walnut Creek and Club Run Golf courses are a golfer's dream. James Dean and Ducktail Car Shows are perfect for the auto enthusiast. History buffs can see the Covered Bridge Festival, 1862 reenactment at the Civil War Days at the Mississinewa Battlefield, in addition to the Marion Veterans National Cemetery. And, of course, there's always the Splash House, Garfield Trail, Cardinal Greenway Riverwalk, and Quilter's Hall of Fame. There's something for everyone in Gas City! Make your next Gas City hotel stay truly memorable with the Best Western Plus Gas City. Book and save today. Enjoy your stay.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 305 guest reviews
Certificate of Excellence
Business Business 67
Couples Couples 50
Family Family 143
Friends getaway Friends getaway 18
Solo travel Solo travel 19
Sleep Quality
Best Western Plus Gas City,Gas City
  • 3
    « Gas City Hotel Next to Payne's Restaurant is an added bonus »

    Over all good experience. My biggest complaint which started my day off on the wrong foot was that the breakfast was not great as they had ran out of scrambled eggs by 7 am and the orange juice was empty.

    « Great Place »

    Great Place to stay in a pinch while on the road. Rooms were very clean and the pillows were soft and fluffy. Staff was nice and professional, good bargain for being in the middle of nowhere. Definitely would stop again when I'm passing through this part of the country

    « Visiting Taylor University »

    This was a great location, as it is right off of the highway and about 8 minutes from campus. The hotel was quiet, the room was clean, the bed was comfortable, and the breakfast was good. I would definitely recommend this place if you have to visit Taylor.

    « Not my best choice here. »

    I was traveling through this area on my way back from Arizona with my pet. I had a small pet with me and they charged 30 bucks a night for this! My pet is paper trained and under 10 lbs. could not comprehend this expence for a small pet. Other than that acomadations were nice room was as clean as it could be for carpet in a pet room.

    « We recommend this hotel »

    Our room was clean and comfortable and the staff friendly and proficient. The rate was a good value and we choose this particular hotel because it is pet friendly. We have had good luck with best Western hotels.

    « Great mattress »

    Clean, friendly staff, extremely comfortable beds. We slept well. Good shower but an exhaust fan in the bath would have been nice, it got humid and steamy. Loved the white fluffy towels. Would recommend this BW to anyone.

    « Go Elsewhere!!!!!! »

    The ?Plus? to this hotel is that there are other hotels right around the corner. Do NOT stay here!!!!!! Horrible customer service. Consistent reviews and we personally experienced the room you book either not being available at all or not the room you booked.


    Horrible front desk experience with Ashley [---] (Front desk manager). She should be fired. 2 different family members with confirmation numbers. No rooms available. DO NOT STAY HERE. Worst hotel experience ever.

    « A Stop on our road trip »

    We had a wonderful registration handled by Jake, evening front desk attendant. Very nice, excellent demeanor. The room was clean and tidy. Breakfast was fine. Beds were comfortable.All in all, a wonderful visit.

    « It was ok »

    Rooms are clean and quiet. Breakfast was cold. I have stayed here before and had better quality. A bit disapppinting. Staff is friendly. It's a BW not the Ritz but ok. Would have like to have had a hot meal with decent coffee

  • 5
    « Nice clean place to stay »

    The Best Western in Gas City I.N. has clean rooms and friendly staff. And is responsible rates. I would recommend staying there. It is close to the high way also. But you don't really hear the traffic

    « Excellent choice in the area »

    This was a great choice for our family. Super clean family friendly hotel near our thanksgiving destination. Our usual choice has gone down hill and this hotel was one exit down so we went for it. We booked a two room huge suite for a very reasonable price. The bathroom was nicely renovated with a huge tub, room was clean, functional and had all we needed. Ashley at the front desk was very helpful and friendly. There is a Cracker Barrel, Starbucks and British restaurant at this exit which is very convenient. Our kids used the pool and it was clean and warm. Breakfast was decent and the coffee was good. Will definitely stay here again.

    « Great hotel with convenient location »

    Hotel was clean and comfortable and a great value for the price. Staff was very friendly and extremely helpful. Good breakfast and great location. Didn't use the pool but saw families that were and it was a good size. Hotel was very quiet even being so close to the interstate.

    « Crappy Stay »

    Review title says it all, however we were not familiar with the area. We were not even ten minutes away at an event we planned on staying at for quiet some time, but didn't because we had gotten a call about our dogs causing a noise complaint. Our dogs have never acted like that, but it is whatever. We have no plans on coming back.

    « Take it or leave it... »

    Stayed overnight for my daughters 5th birthday so she could swim & do something fun. We were able to swim one day, but when we went back the next day the pool was closed for whatever reason. The room was pretty decent... a little outdated in appearance, but good size for the 4 of us. However, neither remote in either room worked on the TV. Not a huge deal to have to change the channel manually, but still not an expectation when you're paying to stay somewhere. The bathtub in our room was great & breakfast was awesome. Probably the best breakfast I've had at a hotel actually. Overall, I think my daughter had a wonderful time which was the whole point of the stay. I would consider going back here.

    « From Top to bottom, from beginning to end a great experience! »

    We absolutely loved every single thing about this great hotel! the daily breakfast was terrific, the staff friendly and helpful, the hotel and grounds immaculate, the rooms and WIFI great as well! We would highly recommend this hotel to any and everyone!!!

    « Best Price, Best Location »

    Though comparable to the nearby Holiday Inn Express, I Have repeatedly found the cost to be lower. It is also located right behind Cracker Barrel and across a side street from a local favorite, Payne's (restaurant).

    « Improvements have been made »

    Having stayed here previously, we knew what to expect, and there just aren't that many choices in Gas City. We found improvements, especially the breakfast. The internet connection was fast, and everything was nicely clean.

    « Best Hotel in Upland/Gas City area »

    Always a pleasure to stay at Best Western. The .Location is between two campuses. We have two grandson's in college in this area. One at TU and one at IWU, so we come every year to watch them play football.

    « Comfortable beds, clean and staff friendly »

    The beds were comfortable, staff was helpful and polite. Breakfast was good and the server was great! Highly recommend! Being in a small city I was surprised at the quality of this hotel! (Could use more art on the walls)

  • 4
    « Best Western Indiana »

    All very good great place for sure for the $ of the room! Really interesting eclectic restaurant adjacent to the GC location. Personnel excellent and NO idiot guest problems. And good interstate location to get up to Ft. Wayne, or down to Muncie as to regional local.

    « Nice stay »

    My check in went well. However, when I went to my room someone was already in it! So I had to go back to the front desk and get a new room. That was a first! Overall the room was large and clean. I was pleasantly surprised to see fridge an microwave. I enjoyed my stay overall. I ate at Payne's restaurant and this was also a pleasant surprise! I recommend going there to eat! I was a bit rushed in the morning at check out as I had to present a workshop that day with the Marion schools. They asked me for my email which I gave upon check in. I did not get my receipt and had to call the next day. That was slightly annoying as I had already given my email and wanted a speedy check out. Nevertheless I would stay here again. It was a nice stay. Not extra ordinary --but nice and the staff was overall nice too.

    « Best Western Plus Hotel »

    Best Western Plus hotel in Gas City, IN is conveniently located to IN Wesleyan Univ and Taylor Univ. Nice accommodations, comfortable bed, and a spacious room. We would be happy to stay at this hotel the next time we are in Indiana.

    « Average »

    Breakfast was good. Good variety and choices. Rooms was LARGE and mostly empty space. Other rooms weren't like this. Hotel was nice but average, & not equal to regular room rate. Had a discount online and work paid for room

    « no surprises »

    We have stayed at this hotel for past 9 years during 'Ducktail Run' car show and have never had a problem. We usually stay five or six days. The accommodations have been wonderful and very nice desk, cleaning and breakfast staff. Absolutely no complaints.

    « Quaint, clean country hotel »

    I stay here frequently when visiting family in the area and the hotel meets all your needs. Rooms are spacious and clean, breakfast is decent and there's a pool and fitness center that my family loves to use. Sometimes rooms can be a little pricier than you might expect, but the hotel is overall good value for money and we have never been disappointed.

    « Best local hotel »

    We were pleasantly surprised with the state of the hotel. This is the best Best Western we have ever stayed at. I am the assistant general manager of an upscale hotel & this hotel impressed me as well. Guest service was over and beyond.Breakfast was better than a lot of chain hotels. Keep up the good job.

    « Travel with a cat »

    I was happy to find hotel that accepted our cat for an overnight layover. The late check-in was great. The room was neat and tidy. It was great to be able to go to the lobby in the morning with the option to bring breakfast back to the room.

    « Quick trip »

    This is the second year my son and I have traveled back home and stayed here. The staff was very nice and helpful. The facility was clean and in working order. We had adjoining rooms because my son 15 wanted a place he could reconnect with some childhood friends. It was perfect.

    « Always great! »

    We have stayed at this hotel many times because we have children who have/are attending Taylor University. It is always clean, the staff is competent and friendly and it is convenient. We will be back!

  • 4
    « Pillow and a Bed »

    Traveling with family is always an adventure. We decided to take our chances and see how far we could drive on our way to the next destination. We made it to Gas City and were happy to find clean and comfortable accommodations at this Best Western. Since we had a teenager with us we would have liked the pool to be open later in the evening and earlier in the morning. We did find exactly what we came for, a pillow and a bed so we could rest well and get on the road again.

    « Great Accomadations »

    The Best Western Plus in Gas City, IN was one of the nicest places we've ever stayed. The staff is very professional and courteous. It's a very clean hotel and the beds are very comfortable. We had everything we needed. We will definitely be staying here again.

    « Filthy »

    The room was dirty: bathroom floor with stains, carpeting in room needed a thorough cleaning, and overall cleanliness was horrible. Also, could hear the people in the rooms next to me and above me. Definitely no sound barriers present. Paid >$150.00 to stay here and have paid much less at Holiday Inn Express where the room was exceptional! Will NEVER stay here again!

    « Hotel Stay at Best Western »

    The bathroom was not well cleaned and the bed was uncomfortable. when I work up the next morning my back was hurting. I do not have back problems. They could of did better with the breakfast. The eggs were plain no salt, pepper or cheese and it was cold.

    « CLEAN! Hospitable staff! »

    This was a great hotel for a Best Western. Large, clean rooms. No spots on the carpet! I am very picky so this was a pleasant surprise! I will stay here again when I am in the area. Bathroom was very clean and bed was made perfectly! Staff was helpful and accommodating. I also have two friends who have been staying there while building a home.

    « Love the Presidential Suite »

    We have stayed at this Best Western more than once - and each time we get the Presidential Suite. Great price and love the space. Breakfast was wonderful. It was great being right behind the Cracker Barrel also (love their veggies). Staff was very nice. Hotel was clean and orderly. Great hotel for a great price.

    « Best Western Plus Gas City, Indiana »

    This was a nice, clean quiet, hotel. its right off the interstate. its a small town but plenty of options for food and gas. the rooms were clean and comfortable. the staff was nice and helpful. we've stayed at Best Western before and will continue to because we haven't had any problems so far.

    « Odd things happening at this BW »

    We didn't have any grand expectations for this Best Western Plus in Gas City, Indiana. However, a couple of things that happened definitely raised our eyebrows. We arrived back in our room the second day and found that our bed had not been made even though the towels had been replaced, and that the room had not been cleaned. Ok, no biggie, we thought. However, the next morning, as I came out of the shower into the room, a large male housekeeping staff member opened our room door without knocking. He seemed almost as shocked as I was, and took his time closing the door. We were quite disappointed with this lack of professionalism.

    « Sweet Escape »

    The room and hotel were very nice and staff was friendly. I wish there was a restaurant on site as there is very little in the way of food in the area after 9 or 10 pm on week nights. We got in late and had to drive a distance to find food when we were already tired of driving.

    « Friendly, Clean, and Reasonably Priced »

    The front desk staff was extremely helpful and told us about the rewards club. With the rewards club we were able to get an upgrade so we went to a King jacuzzi room. The room was very large. The room had a frig and microwave. The bed was comfortable and they had coffee in the lobby all evening. We had a great start to our day with the breakfast that was well appointed. We would stay her again for sure.

  • 5
    « perfect place for my daughter's bday sleepover »

    Clean hotel. Good location. Comfortable bed and pillows. Nice pool area and warm water. Very tasty breakfast. Friendly employees. Came with cable and internet. Good size rooms. I had my daughter's 9th birthday sleepover there and have no complaints whatsoever.

    « June 2017 2-Night Stay »

    From the moment I arrived until check-out the hotel staff I encountered were polite and professional. The hotel was clean from the lobby to my room. Breakfast both mornings was hot and tasty. I will stay here again next time I'm in the area. The cost of the stay was reasonable.

    « Easy off I69, good breakfast, comfortable beds »

    Our king size room was large, clean, had comfortable mattress, frig and microwave. The facility had an indoor pool, offered a good start up breakfast, and was conveniently located next to a Cracker Barrel and an English fare restaurant. Staff were friendly.

    « One of our favorites »

    Always try to stay at this facility when we travel that way as it's quality always stays excellent and doesn't vary like some places. Also takes pets which is very much appreciated in a quality, clean hotel.

    « Nice, friendly place. »

    Very friendly employees. Great location, close to Main Street and interstate exits. Indoor pool. Breakfast had good selection. Host was friendly and very efficient. My fourth time to stay here while visiting family. Will stay there again in future.


    Best Western in Gas City is awesome they treat me awesome every time I am there. I love this place convenient and easy to get to get to food places I stay there at least 20 nights a year. I love it here and would recommend it to anyone in the area.

    « Pleasant Stay »

    I spent an overnight mid-week and found everything to be just right. The location and breakfast were what drew me to this hotel, and I was not disappointed. The room was comfortable, bedding and towels fluffy, carpet clean.

    « Great room, excellent service »

    I stopped at this facility on a Sunday night, very tired from a long day of traveling. I didn't have a reservation, but was able to get a room for a very reasonable rate. The room had both a mini fridge and a microwave, plus free wifi. The best part was the breakfast: bagels, toast, sausage, gravy, biscuits, eggs, French toast, freshly made Belgian waffles, plus the usual fare. It was very impressive. I will definitely stay there again.

    « Great place to stay »

    This is a great place for us to stay while we visited our granddaughter at Taylor U. Have stayed here before and have always had a good experience. We will certainly stay here again and will also recommend it to our friends.

    « Clean hotel, good value »

    I have stayed here many times on business. The staff is always friendly and my room is always clean. They have a great quality hot breakfast. Also a couple of good restaurants in the area. Check out the little restaurant next to the hotel- Payne's. It was great! I recommend this for business or pleasure.

  • 4
    « Comfort »

    Very comfortable, pleasant employees. Nice breakfast. Had a problem at this Best Western a few years ago and decided to give them another try after hearing about change in management. We were pleasantly surprised and will be back.

    « Best in Gas City/ Marion area »

    This hotel is the best place to stay in Gas CIty/ Marion area. It is right off the interstate and they have the best customer service and nice clean hotel. The atmosphere of just walking in makes that clear. The other hotel we visited was dark and gloomy vibe and rude employees. Nice restauraunt places to get a bite to eat and drink within walking distance.

    « just right »

    Our family was visiting Taylor University in Upland, IN. This hotel was just right: comfortable, attractive, friendly staff, good price. Good selection of breakfast options, including make your own waffles, almond milk, hot breakfast (biscuits & gravy, sausage). It also had a conveyor-belt type toaster. The orange juice was very good - I don't normally drink it or like it because it's too acidic for my stomach, but I didn't have any problems. The ice maker was across the hall but I didn't hear it while in the room. It was interesting that there were only 3 towels when we had registered for 4. As it turned out, my daughter spent the night at Taylor so we didn't need the 4th, or I would have called for another towel. Good pillows!

    « Accommodating Staff »

    I was attending a conference in Marion, Indiana and had booked two rooms with a hotel online. When we arrived to the hotel we found it to be dirty, rundown, and unsafe. Needless to say we could not stay there! Unfortunately, because of the conference all the hotels in the city were already booked. I found the Best Western in Gas City (10 miles from the conference) with one available room. I booked the room and we drove to Gas City. When I arrived the staff was extremely friendly. While paying for my room, I explained my situation with the other hotel. I mentioned that I really needed two rooms but was just thankful to find at least one in the area. The manager, Charity, started to look in her system for any rooms that they might have for me. She even called people who had reservations and had not shown up yet! Because of her efforts, she was able to find one reservation that was not going to be used. I booked the other room right away. I can't thank her and her staff enough! We were able to have a comfortable stay and focus on the conference. I highly recommend this hotel!!!

    « Exceptional Care »

    My family from 4 different states, stayed at the hotel for my Dad's funeral and the staff were so kind and allowed us to bring food and have it in the eating area. The kids were allowed to play games and enjoy all of the facilities.

    « Best Western (Gas City, IN) »

    A fine property to stay in, when in East North Central Indiana. Located near enough to serve Marion, Upland, Hartford City, as well as it's host community, Gas City. The free breakfast is far better than most other hotels/motels offer, and the pool was very nice.

    « Clean and appropriate »

    Had a family emergency in my home town; I was able to get a room at the last minute. Room was clean, bed was comfortable, no complaints. There was some construction/remodeling on the other half of the 1st floor. But that didn't cause any issues.

    « Great stop, minor exceptions »

    We wanted a modern, clean motel near a good restaurant. We got it. The check-in process was semi-painfully slow and a bit odd overall ("You have to take two keys even if it is just one person, that's how we do it.") The clerks seemed a bit unaccustomed to it all, and somewhat friendly but it felt like we interrupted their time together. The room was newish and clean. Everything worked (except the treadmill), The breakfast was motel standard, but the cereal was fine and we weren't into the biscuit gravy thing or the big waffles. We were glad we found this place, and the Paynes restaurant next door was the hit of the night - absolutely delicious.

    « You get what you pay for! »

    The staff is very friendly and helpful. The hotel is very clean and kept up. The price is right for the stay. Absolutely loved the full hot continental breakfast. You get what you pay for. I will definitely be returning to this Best Western Plus in the future.

    « Good Hotel »

    This is a clean hotel with professional staff. The room was very nice, very clean, and there was good water pressure and lots of hot water. Coffee was available in the room, and there was ice in the ice machine in the hall. The only snafu was that either there was a deaf person in the room next to mine, or the walls were very thin because I could hear their television quite clearly through the wall.

  • 3
    « Main problem is noise from highway »

    This hotel is good overall. However, the noise from the highway is pretty intense. Even with earplugs you can hear traffic go by all night. Air conditioning/heating is a loud window fixture as well, so that doesn't help. Either noise from highway or from machine. Otherwise, breakfast was pretty good (though microwaved eggs and all other hot stuff isn't quite great) and they've updated it well enough. You can tell it was an old Best Western. They put a face-lift on it. Not much nearby except Chinese, Mexican, and an interesting but expensive restaurant across the street.

    « Shaken »

    I was very pleased when I arrived at this hotel. The room was big and appeared clean. My first night there my friend said she killed a roach in her tub. I brushed it off because there Can be a random bug. The next night I woke up at 2:15 with a roach crawling down my arm. I screamed and knocked it in the floor and beat it with my house shoe. I turned on the tv to calm myself down. In about 10 minutes another roach crawled on me. I screamed through my covers off and there was a roach in my bed. I threw a shirt over my gown and put a pair of pants on and ran to the front desk. She asked me if I wanted to change rooms??? (No-I love to have roaches crawl on me as I sleep). I moved to an upper floor but had to check out the next day because I couldn't sleep. None of management ever called to apologize everyone acted like nothing happened. Bottom line. Stay at your own risk

    « Very clean and nice place to stay! »

    This hotel was so clean and nice! It is reasonably priced too! The hotel staff is courteous and helpful. I was there for 5 nights and was greeted each time I entered the hotel by their friendly staff. I stayed in a king size room and the room was very spacious. It was nice to have extra space so it didn't feel crowded. The bed was comfortable. There is a refrigerator, microwave and coffee maker in the room. There is also a NICE blow dryer that you can hold in your hand easily (there is also the typical blow dryer on the wall, if you prefer that kind). Breakfast was good too. A little above the average hotel breakfast. I look forward to returning to this hotel in December.

    « Nice stay for a wedding »

    Very nice, clean room. Comfortable beds. Very affordable. Workers at from desk were very friendly. Nice pool. Close to interstate and restaurants. Would recommend Payne's for dinner and dessert, or coffee. It is just across the parking lot.

    « Customer Service »

    Gas City was my home town. Went back for a visit this past August staying at the Best Western. The hotel was spotless and more important was the staff who was awesome, answering any questions we had. It was an enjoyable stay & we thank you!

    « Great Place to Stay in Gas City »

    With the kind staff, great amenities, and central location, this is a great hotel to consider staying at. They had a fitness room, meeting rooms, a nice sized pool, and very pleasant rooms. The Wi-Fi also worked very well and at high speed.

    « Staying in Gas City »

    If you need a hotel in Gas City I recommend this one. Very modern up to date with all the amenities you would expect at a competitive price. The hotel was also located next to Gas City's best restaurant, Payne's.

    « No Pluses here »

    First impressions for a hotel are critical. Mine was booking the room over the phone. Agnes, the clerk I spoke to left me on the hook (what she called hold) over 5 minutes as I overheard some employee kerfuffle in the background... Loudly! When she finally came back to me, she had difficulty with our info input (could not locate our pref cust#, messed up our phone # and last name, all having me to repeat several times.). Upon arrival was surprised we actually had room. The lobby was dated, but exceptionally clean. The rooms, however were not. The room smelled musty, like dirty linen, so much so I did a sheet check. The room was also dusty and had cobwebs hanging off the fixtures. From the outside, the sun curtains looked shabby, as did the hotel exterior. They do get kudos for their breakfast service. In a place where never expected to see healthy choices like egg whites, they actually when above and beyond. Overall, this BW is OK but a Plus? Nope! This hotel could be so MUCH BETTER with just a little staff re-education.

    « Sound Proof »

    I really enjoyed the quietness of our room. Sleeping peacefully was not a problem. The room was exceptionally clean. One of the best breakfast bars of any place I have ever been. Plenty of dining and shopping within a 3 mile area.

    « TERRIBLE highway noise »

    The hotel itself is not bad. The staff was really friendly. The rooms were clean, simple layout & parking. The pool size (tiny) was disappointing. However, the worst thing about this place they can't fix!!! The highway noise is awful! I don't know what the deal is but it echoes terribly and is loud all night!! By the second night I was so frustrated I downloaded a sleep noise app on my phone just to get some sleep.

  • 5
    « Great location and value »

    We stayed here for our son's wedding. It was a perfect location for us because it was right off the interstate and close to where we needed to be for the wedding. The breakfast was delicious each morning and we really appreciated the use of the pool each evening as we were so tired and ready to relax each day. The staff was friendly and always honored our requests. We had the princess suite, it allowed for a lot of space and comfort. I was concerned at first because we were right next to the elevator and thought it would be noisy. It was extremely quiet our entire stay. I would definitely stay here again. Keep up the good work.

    « Trip with wife »

    The facility was nice and clean, breakfast as always was awesome. The staff on the other hand were a little lack luster. Wife and I booked a king room with a jacuzzi tub, no issues... When we arrived we were provided a standard room with two queens. Called the front desk to discuss and they were somewhat flexible and indicates they would probably be able to put us in a different room but sounded put out for having been asked to do so. We opted to stay in the room provided, but upon inspection of the room invoice in the morning, they charged us the full amount for the king room with the jacuzzi tub. So we got to spend 20 minutes of quality time with the front desk staff in the morning to try to get our biff corrected. They were finally able to do so.

    « Best Wesern - Gas City, Indiana »

    Clean - priced right - good location - Would stay there again - and refer friends and family. Cracker Barrel in walking distance and also a family type restaurant right next door with great food. Our stay was in June 2015

    « great experience »

    the room was very nice,updated,clean.the pool area was clean. the front desk staff took care of our every need.the only negative thing was noise at night, doors slamming and people talking. would stay there again though

    « Good place for a rest »

    Overall, we were satisfied with the quality of this hotel. Outside appearance was nice. Lobby was simple and clean. Room was clean and free of any odors. Pillows could have been softer. Bed was ok. Did feel the springs a bit. Did not get to the breakfast bar in time, so that is unknown.

    « INDY 500 Race Fans »

    It was a nice place to stay on our way to the race with our family. Restaurants within walking distance. Breakfast selection was good and served early enough that we got an early start. 1 1/2 hour from the race track. Helpful hint though, DO NOT get off the interstate at Binford Boulevard to 38th street. Took over two hours to get to the parking lots going that way. Stay on the interstate.

    « Great stay »

    We stopped for the night on our way to our destnation. The hotel staff were very helpful and friendly. The room was very clean and comfortable. Fresh made waffles and eggs for breakfast were delicious. We would definitely recommend his hotel.

    « As always, a good choice if you are in the area. »

    We have stayed at this hotel numerous times and it has always been a good stay. Convenient to the Interstate, good dining options and a clean hotel. Their breakfast is always good, although moderate. They have an indoor pool and I think they have an outdoor pool although we have never used it. The area around Gas City is growing. The really nice thing is that it is near a really good ice cream parlor in Upland, called Ivanhoe's. Worth the trip.

    « Nice place to stay! »

    I can recommend this hotel for people due to the quietness and cleanliness. The bed was so comfortable that my husband doesn't want to get up from bed the following morning. In a nutshell, the room was spacious and clean. The bed was very comfortable......Olu. A

    « Gas City is a gas! »

    The hotel is at the intersection of the Interstate and Gas City main street, so it was easy to get anyway. The facility was very clean. The pool looked great. The business (computer) room was very functional. Breakfast was quite nice - lots of variety. All the staff were very friendly and ready to help any way they could. Their vending machine had real snacks, not just drinks, for those late night munchies. The refrigerator and microwave in the room was convenient for when we wanted to stay in. The jet tub was awesome.

  • 5
    « Good Quality. Great Service »

    This hotel is always clean and neat. The Breakfast was excellent. I have stayed her many times and I always find the staff friendly and helpful. It's a convenient location next to the highway (does have some highway noise - but not horrible). Thank you BW for your great service and a good value.

    « Vacation »

    This is a great hotel. Easy access off of the interstate. Its clean, has comfortable beds and a good breakfast is included. The staff is super friendly and helpful. We have stayed here before and will be back on our next visit

    « Great Hotel, Wonderful Friendly Staff »

    My husband and I stayed at this Best Western Plus when we were in the area to attend the funeral of a precious friend. When we arrived, we were greeted by Christina. She was very friendly and promptly checked us in and was very helpful. The following morning, we meet another staff member, Janelle. She also was very friendly and was taking care of the breakfast area making sure it was well stocked. Upon checkout, we were then greeted by Alisha. She too was a helpful staff member that helped us get signed up on the rewards program. I have nothing but good words and praise for this location of Best Western Plus. This location is pet friendly and recently updated which is a big plus too us. Our room was spotless and our bed was comfortable too. My husband and I had never stayed at a Best Western before and will be trying other locations for future travels. This hotel delivered all and more of what the website had listed. The staff made our trip. Christina, Janelle and Alisha made us feel so welcome.

    « Great Stay at Best Western in Gas City »

    Super clean, friendly, helpful staff. The hotel is in great condition. Room was super clean, nice decor, comfortable bedding, every thing was spotless. Everything seemed brand-new. The staff was friendly and helpful.

    « Thank you..... »

    The room was comfortable and the employees were helpful and friendly. The non-smoking room had a bit of a "smokey" smell to it but we opened the windows to air it out and it seemed to help. The breakfast was very good and the beds very comfortable. Would come back again...!

    « A comfortable night »

    The pool was on the small side and we had to get our towels from the front desk for some reason, but other than that, the hotel was very nice. Rooms were clean and up to date, we had no issues with wifi, the staff was friendly, and breakfast was delicious. We paid less for the same amenities elsewhere but at a much older hotel whose rooms were out of date.

    « Really Nice Hotel »

    Our one night stay was very nice. The room was clean, the furniture was in good shape. The mini refrigerator was actually cold. We have been to so many hotels where the mini refrigerator barely chills the food. Good TV. My only minor gripe is that on the complimentary breakfast buffet, they had scrambled egg whites. No regular scrambled eggs. I thought that was odd. The rest of the buffet was very good.

    « Would return. ..nice »

    Easy access with eating options within walking distance. Large parking lot which is nice. Rooms great.. didn't notice any issues with the soft water mentioned in another review. Beds and pillows comfortable. Friendly staff with a decent morning breakfast.

    « nice property, nice people, good coffee but HORRIBLE soft water »

    The property itself is nice enough - a multi-story building with an elevator and a big lobby with adjoining breakfast room. The woman that checked us in was pleasant. The room (#238) was a good size, and the bathroom had a large counter (granite even) and mirror, which was helpful since there were two of us. The breakfast was the usual bonanza of S.A.D. processed food, but the coffee was good. That all said, the water was horribly soft. I HATE soft water and that slimy feeling you can't get rid of. This wasn't a problem the last time we stayed here (maybe a year or so ago?) and the water wasn't soft next door at Payne's (a wonderful restaurant where we had dinner the night we arrived on this visit). Therefore, all I can guess is that either the personnel maintaining the water softener at the hotel are careless or don't know the right amount of salt to use; or management has directed those personnel to over-soften the water in order to extend the life of the plumbing. Either way, we probably won't stay there again.


    I'M very particular about cleanliness and staff attitudes when I travel. This Best Western Plus is an exceptional facility. very clean room. Clean Carpets (Very important to me), courteous friendly house keeping staff, clean pool area. My ONLY negative was the VERY under cooked bacon for breakfast both mornings. Otherwise, the breakfast options were varied and tasty. I definitely recommend this location.

  • 5
    « Phenomenal Service »

    Everything was wonderful!! The complementary hot breakfast was delicious!! Biscuits and Gravy, French Toast with yummy peach slices on top, Egg Whites, Orange Juice...! The pool was warm. I loved that it only went to 5 feet! We are from Indy, and was here for my Mother in Law's funeral. The staff was very comforting! Christina at the front desk was very helpful! I would give her 10 stars! Tamara did a great job cleaning our room during our stay! We felt very special with the way we were treated! Anytime you need to go to Gas City and want to be treated special, stay at this hotel!!! God Loves You! Have a blessed day!!!

    « Great Stay! »

    Stay was perfect. Room immaculate, staff very courteous, bed super comfortable. Couldn't ask for a better stay. Hotel was clean and quiet. HVAC unit worked to perfection. Breakfast was a bit narrow for choices, but well presented and fresh.

    « Great stay »

    I highly recommend this hotel. Rooms are spacious and very clean. Staff was very nice and prompt. The breakfast was good only slight concern there was that it ended at 9 a.m and we slept in tell 9 due to arriving at the hotel late. But they did accommodate us which was very nice.

    « Could have been better... »

    Overall hotel isn't bad... breakfast was good. Pool area is very loud, even with only two people in it. Key cards were not working properly all weekend and caused frequent trips to the front desk. If you are on the first floor, anyone walking on the 2nd floor sounds like an elephant stomping around. Kept me up a lot of the night. Staff seemed overwhelmed at times and it took several minutes to be attended to at the desk.

    « New Management, lower prices: what's next? »

    Having stayed here previously we could tell at check in that something was different and so I asked Elisha "New Owners?" and she said, "No, new manager." Last year we paid $110, this year $80. The young lady (Elisha) that checked us in was bundled up in her winter coat and we found out why during our two day stay...she and the other two women who work there spend an inordinate amount of time nine feet outside the front door to smoke. There is a sign saying the law requires they be 8 feet from the door and although I did not have a tape measure, I made where they stood to be just barely legal. Breakfast had so odd elements (foldover omlets made with cardboard for example) but I actually expected less since they now has a sign advertising "Continental Breakfast" There was lipstick on my pillowcase, which was also off-putting, but actually our stay was better than I thought it was going to be, but... if I were a betting man I'd guess this operation will not be trending upscale.

    « heading south »

    will definitely stay again. all the features one expects in a good hotel - beds, access, good breakfast, etc. I was particularly pleased at the disabled room. I use a walker and there was a walk-in shower with bench. and the room door was easy to open so this would be a good choice for a wheelchair user.

    « Buyer beware »

    We have stayed at this hotel multiple times over the past five years or so. Prior to this visit, it has been okay. We stayed there for a family visit over Thanksgiving this year and it was the worst stay ever. The staff, in general, lacks hospitality and customer service. They seem more concerned with getting their smoke breaks in rather than servicing guests. One of the worst experiences with this stay happened to my cousin's wife. She got the keys to their room and when she opened the door there was a man on the bed! The hotel staff said no one was supposed to be in there, but clearly that was a mistake. They didn't apologize, just gave then a different room. The front desk staff will leave their post to go smoke outside and will not address guests on the phone or at the desk in a timely or friendly manner. Housekeeping leaves much to be desired with hairs left in the bathrooms and failure to replace towels. Prior to arrival, I called I make a change to my reservation. I was put "on hold", which meant the phone was set on the counter and I listened to everything going on through the phone. Then, the housekeeper picked up the phone and started dial the phone to apparently trying to get her grandma's office number to get a ride home. Front desk clerk told her to tell me I would have to call back. Needless to say, we will stay at the nearby Holiday inn express next visit.

    « visiting mom at assisted living »

    very nice hotel in Gas City, IN. Excellent value. The best alternative for the area. Its right off the interstate for your convenience. The rooms are clean and well maintained. Includes refrigerator, microwave and cable tv.

    « Have stayed here before and liked the hotel »

    Have stayed at this hotel while visiting our granddaughter at Taylor University in the past and stayed here again this time. It is convenient to Taylor, to town,clean, at a good price. The staff is very helpful and has a good breakfast.

    « Good deal for the price »

    This is a good stopping point as you travel through Indiana, as the hotel is easily accessed off of I-69. There are three restaurants within walking distance of the hotel, in this somewhat rural setting, and a Starbuck's on the other side of the freeway. It was a little slow checking in, as the desk clerk had to leave to find a housekeeper to see if our room was ready for occupancy. Free breakfast is served daily. There is a small indoor pool, but no hot tub. Our room was clean and comfortable with a king bed, fridge, microwave, and coffeemaker. We snagged a AAA discount and got the room for $98.10, plus taxes. While not a noisy hotel, the fan kicks off and on, so we ran a white-noise app on our i-pad for consistent sound and slept well.

  • 3
    « Employees that only put in their time! »

    We only encountered two main people on our stay and both had a lot to be desired. On checking in the woman seemed unsure of her job. I had to ask her to please give me my keys and when I asked her if she knew how to get somewhere in Fairmount (8 miles away) she acted like she had no idea where it was. I watched her walk out the front door and start to smoke, looked very unprofessional. The next morning when we went to breakfast we found no knifes and one pastry left on the shelf. It was only 9:15am. The lady in charge was behind the desk talking to the same woman we encountered the day before. I had to go to her and ask her if she could come and restock some things in the breakfast area. I asked her if she had more pastries and she said "no". I said, really there are none left. She said, "yes, but they are frozen". She said I could put them in the microwave I guess. I asked her if she could get them. The waffle machine wasn't working correctly because all of our waffles were dark brown and hard. She acted like we were putting her out. This was 45 minutes before they were to close the breakfast area. The rooms themselves were nice, except for the pillows, but the two employees that we encountered sort of ruined it for us. You could tell they were just putting in their time. Sorry to write such a bad review because the hotel was really pleasing to the eye, but it's your employees that make it or break it for you.

    « Good value for your money »

    Very pleasant, clean and taken care of. No smell in the rooms, and decor was very nice. Great value for your money! The location is great right off the highway and in an area with restaurants, gas stations and other amenities. Close to a couple of Universities and quaint little towns.

    « Great Spot/Location »

    Easy on/off Interstate. Nice clean spot with good services and friendly staff. Good local restaurant within walking distance. Breakfast had good selection and area nice, clean and well kept. We will stay here again if we are in the area.

    « Gas City Comfort ~ »

    Offering us Reliable Comfort, Cleanliness and Reasonable (discounted) Rates. This facility is definitely our "First Choice" when making our frequent trips into the area to visit our 2 students at Taylor University ! It is nice to know that such a hotel awaits us, when we think about going to Indiana.

    « The best in the area for Deaners »

    If visiting nearby Fairmount and Marion for the James Dean Gallery, Fairmount Museum and Dean Birthsite Memorial, then the Best Western Plus in Gas City is the best of the area. The staff is incredibly nice, the rooms are comfortable, clean, and relaxing. Free breakfast is a plus - Do NOT miss Payne's restaurant next door, it beats any restaurant - anywhere - even my hometown Los Angeles. I tried almost everything on the menu, we went for every meal, and the soups cannot be beat. I miss it already!

    « Better than Expected »

    We were in Gas City for my wife's high school reunion (I won't mention the year). Our travel agent and personal inquiries indicated there wasn't a great selection of hotels in Gas City, so we didn't know what to expect. We were pleased. Just outside of town on the expressway, this Best Western looks and feels new. The room was your usual motel room. It was clean, comfortable and housekeeping was prompt. Our first room had a drain problem in the restroom, so we were quickly relocated. Two staff members assisted us in the relocation, even bringing an ottoman that wasn't in the new room. An indoor pool is located just off the lobby as are the elevators. The complimentary breakfast bar was attended by two people and included meats and eggs as well as the usual pastries, bagels, cereal, coffee, juice, yogurt. We enjoyed the breakfast time as a Liverpool soccer team was in town to play Taylor University. It was fun meeting some of them as well as listening to their accents.

    « Nice »

    I stayed at this facility when I was in Indiana for school. I attend Indiana Wesleyan in Marion, but all hotels were booked. This place was a very pleasant surprise. The staff were excellent (Emily, Marcie, Von and Shay) made my stay were nice. I can't forget Aleshia (not shift)...I had an emergency in the middle of the night and Aleshia took care of everything! The room was huge with a larger than most flat screen. A chair and ottoman. Huge jacuzzi tub --King bed with comfortable pillows and a large desk with several USB ports. It was easy to work here. The breakfast served in the hotel was great with lots of food choices and a tray to take your breakfast back to the room of you like. There is a Burger King across the road, a little frozen yogurt place next to the hotel and a Crackerbarrel restaurant directly in front of the hotel. I had several great meals there! Even though the hotel was nice, the staff was nicer, they made me feel like a celebrity!!! I would love to stay there again. As I was leaving, the manager offered to help me arrange a taxi into Marion. Excellent customer service is my fondest memory of this Best Western Hotel!!! Thank you guys!!

    « Best Western, Gas City , IN »

    This is the 4th time we have stayed in this hotel while attending college events. It is close to 69 and close to the college. We found it to be very comfortable and convenient. Staff is pleasant and accommodating. Definitely recommended for anyone traveling through this area!


Getting to the hotel ...

All directions
·From: All directions. The Best Western Plus Gas City is located at the northeast corner intersection of Highway 169 and SR 22 at Exit 259.