Best Western Plus Hotel Garden Court Inn,  Fremont

4.5/5  - based on 566 guest reviews.
5400 Mowry Avenue, 94538-1049, Fremont, United States - See map
+1 510 792 4300 +1 510 792 2643

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> Room 1

1 adult

 

Hotel advantages

  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
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Surround yourself with the beauty of northern California at this Fremont hotel that's close to top bay area attractions without the buzz of being in the big city. Hotels in Fremont, CA are close to an abundance of top destinations, such as the SAP Center, home of the San Jose Sharks, and California's Great America. Our Fremont hotel is a leading choice for traveling families. We offer a fantastic location, walking distance to your favorite restaurants and shopping, which is one reason why guests choose to stay with us. Eco-friendly drivers alike love our Fremont hotel. To take the step for cleaner air and energy independence, we've added two electric car charging stations. Plug in and rapidly recharge before you head out. We offer easy access to the freeway, Interstate 880, making getting around a breeze. Our Fremont hotel is just ten miles from the San Jose International Airport, and two miles from the nearest BART station to whisk you into the heart of downtown San Francisco. We are a home away from home for many traveling employees, including those with PG&E, Washington Hospital, Boston Scientific and Lockheed Martin Corporation. Great customer service waits to greet you. Our Fremont hotel offers free in-room Wi-Fi and is situated on three acres of gorgeous landscaping, with a pool nestled between the trees. It's the perfect getaway while still being close to the city and attractions. Start your day with the complimentary deluxe continental breakfast buffet featuring piping hot eggs, breakfast meats, pastries, fresh fruit, yogurt, cereal, and 100% Arabica coffee and juices. We match our brand rewards program with yours, so you know you're always getting a great deal. Fremont, CA hotels are close to an abundance of leading destinations, so it's important that you get a great value. Reserve your room at the Best Western Plus Garden Court Inn, where you'll have everything you need for a perfect vacation!

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Room 1

Guest reviews


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based on 566 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
349
Verygood
 
131
Medium
 
54
Poor
 
17
Horrible
 
15
Business Business 218
Couples Couples 77
Family Family 195
Friends getaway Friends getaway 24
Solo travel Solo travel 35
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Garden Court Inn,Fremont
  • 5
    « Great Service »

    The service and clean up ws SUPER good, especially from (Kimberly & Marlen.) Great service 10/10 I would recommend all my family members to come here in the future when they need it. Will be coming again soon.

    5
    « Exceptional »

    Great staff(especially Kimberly and Marlen), best high speed internet at a hotel, awesome house cleaning. This is a great place to come for personal, business, or anything and the bed are big and feel fantastic.

    4
    « Best Value for Area of Town »

    We traveled to Freemont CA for a family event (wedding). Needed a nearby place to stay. Researched all other comparables in the area and found this one to be the best value. We were not disappointed. Breakfast was included and it was very complete. The hotel was clean, and the staff was friendly and very helpful. Kimberly, Marlen, and Elsa are three names I remember of staff members that stood out. Kimberly would always greet us in the morning and her friendly attitude was contagious. Thank you all,

    4
    « Cute place to stay »

    On the overflow to San Francisco, I found this conveniently located, clean, well-serviced hotel. Staff is extremely helping and caring. Breakfast is much better in quality for usual complementary offering.

    4
    « will definitely stay here again! »

    the whole staff is very courteous, friendly and helpful. we arrived late at night and receptionist knew we just wanted to rest and facilitated things quickly.breakfast is wonderful!the ladies who kept the breakfast coming, elsa,kimberly and yury, were on top of things and made sure people started their day right!will definitely come back here to stay if we are in the area.thank you guys!

    5
    « Great housekeeping staff! »

    All employees always smiling specially our housekeeper "Yuri" she did a great job. Had a good time at this place and will continue to recommend and will continue use for future stays. Thank you All for the service!

    4
    « Extremely Nice...except for that weird noise »

    This is a terrific hotel - welcoming staff, Clean facility, comfortable rooms, free parking, and outstanding breakfast. Only issue was old, soiled sheets on sofa bed, but staff corrected this error immediately. Location was quiet even though near freeway + main drag, but what was that weird whining sound that seemed to reverberate from the ventilation system all night? We were in 304 close to the elevator, so maybe that was the culprit. Lost some sleep because of this, but really enjoyed the stay overall. hot tub needed repair (cold) but otherwise the place is nice + well managed. Good dining choices within walking distance.

    5
    « ALWAYS THE BEST SERVICE!!! »

    Once again I stayed and the service is great! Melanie and Yuri are the best! I couldn't see coming here without them....I love this place and every other person is here. The food is always good and I really love the salsa they make from scratch. I will continue to come here as long as this staff stay the same. I have never felt more comfortable here in my life.

    4
    « Pleasant stay »

    Fremont Itself not up to very much. But if you need a place to stay, this is a pretty good option. The room was very clean and reasonably spacious. And we found the staff to be very friendly. They also lay on a very good breakfast, with plenty of options, both hot and cold. We did not get the time to try the pool but it looked very pleasant.All in all we were very satisfied with our stay here and had no complaints.

    3
    « A lesson learnt »

    Started of badly. Had requested 1st floor pet friendly room with outside access as we had our dog with us. The day before arrival confirmed this with hotel directly. No problem. On arrival told that no rooms of that type available. Whilst hotel accepted reservations not possible to guarantee particular room location as that was done on a "first come first served basis". One of the staff Robert concentrated on saving the day while his colleague spent her time trying to justify the policy! Robert prevailed on the day but in talking to other guests there who we know the problem was widespread. Will think twice before returning. Breakfast excellent!!!

  • 5
    « Excellent staffing and breakfast choices »

    The staffing from front desk, house keeping to kitchen staff was the selling point of this property. The food options for breakfast are the best I have seen. Melanie, Yuri and Winnie were such a bonus too this property.

    5
    « Great Breakfast Experience »

    I was greeted by Yuri and Marlen upon entering the breakfast area. I saw they greet everyone with beautiful smile. The food choices were great, well arranged and maintained. There were fresh blueberries and cut strawberries next to the waffle machine. There was a condiment station with canned peaches, cottage cheeses, guacamole, and more. The hot food also included biscuits with meat gravy, my favorite. The dining area was nice and clean too.

    5
    « I use the Gym and the breakfast was very good they had a lot of different foods »

    I really like this hotel. It was very nice rooms very clean.The coffee and tea that was very good. The people working there are always smiling, and they are very polite. The ladies in the kitchen, i think their names were Melanie and Yuri, they were also very nice they made me feel welcome and they would talk to me.

    5
    « Friendly & Accomadating »

    Since September 2017 I have been staying at this property one week a month. A few highlights include; happy hour each Tuesday & Wednesday hosted by Elsa. Very nice get together with complementary wine and beer with heavy appetizers. During the summer months burgers & hot dogs on the grill. The breakfast is complete with eggs, bacon, sausage and potatoes. The pancake maker is quite interesting and makes excellent cakes. Melanie, Yuri & Marlene make sure the breakfast offering is running smoothly and provide exceptional service. Comfortable bed and pillows. Walking distance to several eateries and a well stocked party store.

    5
    « Being generous goes a long way!! »

    I have yet to have any issues with this place! My first experience was during Christmas, and since then I have stayed at this place with my family everytime we need to book a room. This place is great! from the front desk to all the housekeeping and maintenance. I have stayed here for a few weeks and have developed a relationship with most of the staff. The staff they have here is amazing and they all seem to get along just fine. Breakfast is one of my favorite past times. Melanie and Judy are great and what they do and everytime I get a chance I tell them myself. However I figured I would come on here and tell the rest of the world what they are missing.

    1
    « Friendly Staff »

    The staff were extremely helpful. Recommend a great place for dinner. The only thing I would change is the direction for getting ice. The ice machine is well hidden. I followed where the arrow pointed, and ended up walking down 3 flights of stairs - and at the bottom no ice machine. Robert at the reception area said that I was not the only one who stated it could be better labeled. The Room was GREAT! The employees were all friendly and SMILING!

    5
    « Staying for work in the area. »

    Every time my company stays here we feel at home. Whether it's the hospitality or the evening receptions on Tuesdays and Wednesdays. Elsa in particular, has been more than accommodating during these evenings. The breakfast is great, more that enough options for someone, even the most pickiest of eaters. The rooms are clean, the bedding fresh, and haven't personally had any issue at this location. All in all a really nice stay.

    4
    « Seamless and comfortable stay »

    Check in and check out was smooth. Requests were honored and the room was ready, clean and organized. It was necessary to call front desk to access internet, but it was my misunderstanding of instructions. It was a comfortable stay for my husband and me.

    5
    « Fabulous Staff »

    The Fortune 500 company I work for has been using this hotel for it's out of town workers and residence workers for over a year. We've been at other hotels nut find that this one has a great staff. A few go the extra mile to help out with one's needs for a more comfortable stay. Cielo, Elsa and Kimberly go the extra mile. Even at the last minute, when I needing my room done by one of the maids.

    1
    « Poor housekeeping, dirty towels, rude employees »

    We had real issues with cleanliness during our recent 4-night stay at the Best Western Plus Garden Court Inn. On the second day of our stay, we were gone from about 10 a.m. until about 3:30 p.m. When we returned, the room had not been cleaned. We showered and changed and left again at about 4:30 p.m. On our way out I stopped at the front desk and told Robert our room had not been cleaned. He said he would pass along the information. We came back at about 11 p.m. and the room was still dirty. Went to complain again. Robert shrugged and said the housekeeping staff was gone and there was nothing he could do. Another employee, Jason, sat reclined in a chair while speaking to me, and smugly said he would give me clean sheets and I could change the beds myself. Obviously, this isn't acceptable customer service. I asked to speak to a manager and Jason said no one was available; however, the manager overheard him lying and came out to talk to me. She apologized and offered to move us, but my that time my kid was already in bed and we didn't want to pack all our stuff up and move rooms. Housekeeping did come the next day and left gross, stained towels. On the day we were checking out, my severely-nut allergic son was checking under the beds for anything we might have forgot and found almonds and a wrapper for a peanut butter granola bar left by a previous guest under the bed. There was also A LOT of dirt under both beds, so it was obvious no one had cleaned under them in quite awhile. Leaving food on the floor attracts bugs and mice, and is really gross. I was going to tell the manager (Diane) at the front desk about the trash under the beds when I checked out, but she was on the phone and didn't bother to look up when I put my key cares on the counter. I left and immediately sent an email to the hotel telling them to clean under the beds. I got no response. So..... don't stay at this hotel unless you are willing to clean your own room and change your own sheets and bring your own clean towels. And bring an Epi-pen if your kid is allergic to nuts or other food they may find under the beds.

  • 5
    « excellent »

    theirs nothing better then coming to a home a way from home after a long day at work to a clean good smelling room and just relaxing and unwinding and waking up to one of the best breakfast ive had in hotels and on Tuesdays and Wednesdays you have elsa catering to your food needs and good environment

    5
    « Very well maintained property »

    We have stayed at this property several times and the staff has been helpful, courteous each time. The property is very well maintained and is just off the Mowry exit of highway 880. Shopping, restaurants are located nearby.

    5
    « Best hotel to fulfill your needs. »

    I stayed here for three weeks, it was very pleasant to stay. Staff was very nice, special thanks to Elsa Williams she was very friendly and talkative. I love the Open House 2 days in a week, it includes the drink and light food. Breakfast was good, room was clean. Many restaurants and shopping malls are near to this hotel. Overall, amazing experience!!! the best hotel in Bay Area.

    5
    « A very Good Best Western Hitel »

    If you are hungry in the morning, take this Hotel. Every Thursday you get free drinks for 2 hours ??. Rooms are clean. Very close to the freeway 880. High speed internet for free and works very well! I just can recommend it!

    5
    « Great Experience!! »

    Everyone was friendly and willing to help! Breakfast was amazing!! The showers became clogged but it was corrected immediately. Very Happy with this hotel. I especially enjoyed the singing housekeeping staff!!

    5
    « Great Place to stay »

    I stay in hotels all across the USA, and this is my favorite place to stay. The hotel and rooms are very clean. Everyone on the hotel staff are very friendly and very professional. The breakfast is so yummy and I love the Open House that hold every Tuesdays and Wednesdays. When I stay in the Bay Area I always stay here!

    5
    « Awesome! »

    I've been staying here for about 5 months while on a work assignment. Elsa is awesome!! Glad I'm staying here and not somewhere else!! Actually, all of the staff here are extremely friendly and helpful.

    5
    « Wedding Accomodations »

    We arranged for a block of rooms to accommodate the traveling guests for our Dec 2, 2017 wedding. We anticipated 10-12 rooms needed however we underestimated just how popular we are (lol) and ended up needing more than 20 rooms. The staff at the hotel were able to reserve rooms for all of our guests at the agreed upon rate. The hotel itself is super convenient to the freeway, restaurants, grocery shopping, etc. as well as our wedding venue. The staff, from the front desk to the breakfast area attendants to house keeping were friendly and could not do enough to ensure our stays were enjoyable. We had a number of senior citizens in our group and they were all accommodated with 1st floor rooms for ease of access. The breakfast buffet was simple, tasty and wide-ranging enough to satisfy the pickiest of eaters (and we had some picky eaters). We had so many family and friends comment to us on how much they enjoyed their stays. A number of them stated that this will be their hotel choice for future Fremont visits. The rooms are clean, comfortable, and well appointed (refrigerator, microwave, iron/ironing board, WiFi). Erica (I'm not sure I've spelled that right), the hotel Manager was at our beck and call. She was kind enough to arrange for a conference room we used to put together favors with my wife's grandchildren. She constantly checked in with us to make sure we had everything we needed...our entire party. We were even surprised with a lovely gift basket in recognition of our wedding day. Our entire party were thoroughly impressed with all aspects of our stay and can not thank Erica and her staff enough. The logistical challenges of accommodating so many guests was handled to perfection.

    5
    « Excellent »

    Every time I have gone to the Fremont area over the last 14 years, I stay here. It's an excellent hotel with an amazing staff. This hotel has everything that you need with great restaurants within walking distance.

    4
    « Much better this time!! »

    I returned to the Best Western Plus Garden Court for a 2 night stay ... it was MUCH nicer this time! The room was great with a comfy and clean bed! Staff were very welcoming and helpful! I definitely recommend this place and plan to return myself in a few months!!

  • 5
    « Great overall atmosphere and great friendly service »

    This stay I was optimistic about staying here. But after staying here it turned out to be one of my best stays of the year. I I very much appreciate all the staff from checkin to check out. I highly recommend this hotel for anyone whether traveling for business or pleasure. This is definitely a must stay hotel when you ever visit this area. You'll love the great personal friendly service.

    5
    « Always a pleasant Stay! »

    My wife is pregnant and has a lot of demands Cristian in the front desk does an amazing job on helping us with out request and needs! This hotel will always be my favorite and I've been everywhere in the best western chain! This and vacaville is always sugested :)

    5
    « Night Stay »

    I had the best night stay it was comfortable and very quiet. Staff was very helpful and friendly. Had all the amenities needed nearby, food restaurants, gift and clothing shops as well. Easy access to freeway. Continental breakfast was very good and satisfying.

    5
    « Very friendly staff »

    Have stayed here on-going past 5 weeks. The entire staff and hotel suits the needs of a business traveler. Only thing lacking are in-room safes. Great place to staff, attentive staff and good location for walking to dine out. Try the Afghan food place across the main highway it's 5 stars!

    3
    « Basic and pleasant with good service »

    The hotel is basic with nice and helpful staff who will do their best to make your stay better. A little bit over priced. It is located at Fremont near 880 road which is very convenient with many ethnic restaurant in the area

    5
    « Dreamy Comfort! »

    This is our favorite hotel to stay at. The staff is welcoming and the rooms are clean. The beds are comfortable and they serve a wonderful breakfast. The rooms with pool view are lovely. I can't wait to return!

    5
    « Best Western Plus in Fremont, CA »

    This is my 5th year to stay 10 days to two weeks at this hotel. It has the best breakfast I have ever had in a hotel and I have traveled extensively. Elsa and Melanie in the breakfast room were very helpful and friendly.

    5
    « AWESOME STAY »

    Just an awesome hotel.checking in you were greeting like family.The pool was real nice.The hot breakfest was Delish.Theres even a happy hour tue and wed.Theres hot wings and nachos,hot dogs with all the fixings.Thats were you will meet and you will never for get Elsa Williams.She go's way way out of her way to make sure your having a good time .that you have plenty to eat and drink.I've never had such a good time like this at a happpy hour.Thank you so much Elsa for being you AWESOME !!!!!!.We have nothing to complain about but we never do any way.life is good and the best westerns are did i say AWESOME !!!!.There all kinds of Restaurants around the hotel.Vietnamese,Chinese,American.B.J'sBrewery is pretty good and My Tho Vietnamese was real good also.Well go check out the hotel and tell Elsa we said hi.Have fun enjoy yourselfs and Chilax.ha ha

    3
    « Fremont Best Western »

    Over priced! plumbing backed-up after second day. Housekeeping is slow. Breakfast was outstanding for the entire 6 days I stayed there. For the high cost of this hotel the service and amenities should have been much better. The location for business operations is very good.

    2
    « Best Western Plus - not so great »

    Not great for the price, this hotel should be charging 160 tops for the area only. It is more like a motel rooms are less than average. Staff is friendly and it's not about them, it's about the condition of the hotel.

  • 3
    « Adequate Accommodations »

    The staff was very helpful and courteous, very professional. The room was sufficient, and, best of all, quiet. The free breakfast was certainly pretty good, especially since it was free. The happy hour was enjoyable. Overall, it is a nice place to stay.

    5
    « Location, location! »

    Having the hotel located right off the freeway was great for us! We didn't have to spend our time driving around to find the hotel, and in the morning we jumped onto the freeway and we were on our way. The room was CLEAN, which is the very most important thing I look for! Nice variety of breakfast items.

    5
    « Great Service »

    I am an old time member of Best Western and have stayed in their various properties on short stays. This time I stayed at this Fremont property for 21 days with my family. Boxed in a hotel room with kids can be challenging but the staff here were very cooperative and helpful. Thanks guys for making us feel at home.

    5
    « Working Visit to Fremont CA »

    Very pleasant & helpful staff. Cost of the lodging includes a hot breakfast each day, a fellowship time on Tuesday and Wednesday from 5:30-7:00 that with complimentary beer, wine and appetizers that can serve as dinner. The fitness room has free weights, a universal and two cardio machines. Elsa Mayfield oversees the "Happy Hour" offering and is a gracious and attentive hostess. I greatly appreciate her attention to detail. The rooms decor is a bit dated but the king bed was very comfortable, work space, sitting area. The price vs value warrants a 5 star rating.

    5
    « Excellent location and Large Pool »

    Appreciated the staff which was very helpful with all additional needs. Large pool area and nice hot tub. It was wonderful having a patio right in front of the pool area. Close to many food options and other businesses. Right next to highway yet room was very quiet.

    5
    « Clean, comfortable hotel »

    Very comfortable and clean hotel. Full hot breakfast, great outdoor pool/ jacuzzi and little workout room. Beds were very comfy and our room had a balcony where I was able to have coffee and relax before the rest of my familt woke up. Convenient to lots of shops and restaurants.

    4
    « Good location »

    Nice hotel and in a good location for visiting family in Fremont. Nothing fancy but good enough. Beds were not to my liking but I am extremely picky on mattresses. My husband slept fine. Right off 880 but you did not hear interstate traffic. Breakfast was a full menu.

    5
    « Happy customer »

    Excellent experience, professional staff, clean room, the facility was also clean inside as well as outside. The grounds were well maintained and restaurants were within walking distance. I will definitely use this facility again.

    5
    « Good choice! »

    Property is very well maintained. Friendly and professional staff. Breakfast offerings and presentation were impressive. A great value. Nearest cross street is Farewell. Area appeared to be safe....shops nearby. Near freeway but was quiet.

    5
    « Where to stay when in Fremont CA »

    For the price and location with amenities this is the place to stay. Clean rooms, great location, quiet, great happy hour, friendly staff, Internet friendly. There are a lot of good restaurants within walking distance and some shopping is also close by. There is a major grocery store and Starbuck within walking distance. So why not stay there.

  • 5
    « Great customer service »

    The staff at this location went above and beyond great customer service. The energy was great from the moment I arrived. Marizeh was so helpful and friendly. Also Elsa Mayfield was the best! Great happy hour service. The cooking staff was excellent food was fresh and the service was consistent. There was another gentleman at the front desk who just wore many hats! Unfortunately I didn't get his name but my stay overall was Exceptional! Thank you so much! I will definitely let my family and friends know that Best Western Plus is the place to stay

    4
    « Great place to stay in Fremont, CA »

    This was a very pleasant stay, I would strongly recommend not staying on the first floor, as there was a lot of activity and traffic. The staff was very nice and helpful trying to assure your stay was a good experience .

    5
    « Highly recommended »

    I would recommend this hotel to anyone staying in the area. The price is reasonable for the area, The staff are friendly and accommodating. The complimentary breakfast is excellent with all of the food fresh and a large variety of things to choose from. The rooms are clean and modern.

    5
    « Great Hotel »

    I recently stayed at the Best Western Garden Court Inn for a soccer tournament and couldn't have been happier. The room was very clean and the service from all the staff was top notch. Elsa from Housekeeping is the only name I remember but she was super friendly and helpful, providing me with a layout of the surrounding area. I will be back for sure if I'm ever in the area again. Thank you for making my stay great.

    4
    « Happy Hour »

    Tuesdays and Wednesdays, 5.30 - 7.00, Elsa Mayfield and her service crew host a wonderful drinks and appetisers (almost dinner) evening event. We have experienced this several times both inside the large reception area and outside in the garden. Both food and drink are served generously and graciously.

    5
    « Great service and comfort »

    I was pleased with atmosphere amd clean rooms great breakfast and food on Tues n wen night. Elsa was very friendly and very helpful . As well as most of the staff I would recommend it for a safe stay Thanks

    5
    « best hotel and staff ever »

    For the past 3 years I been traveling to the bay area, working pourpose First time I booked this hotel, I was impressed with the staff, beacause of their caring on the people, and since then, I've been receiving, the - same service. Not to mention, the rooms, pool, green areas....and THE BREAKFAST, it is amazing, for the rates they have. I need to mention, a few names of the staff, that make my stay amazing On the breakfast, Melanie, Francisca,Marlene, Yuri and Perla, they are always ready for what you need On the housekeepeing, Ana, Adriana and Leticia, they work the extra mile. And front desk,Erika, Kritty and Cielo,they make the checks in and out a chid thing...amazing I almost forget..maintenance and janitor, Pedro, Luis and Melesio Last time ask for a grill, and had a BBQ..they got me a clean grill, with propane. That's why a named this review BEST HOTEL AND STAFF EVER

    5
    « Best Best Western »

    I have stayed at this BW for many years and the experience has always been delightful. It is a great place. Would recommend it to everyone who needs to stay in Fremont,CA. It is ideally located close to everything. It has been my home away from home for,as I said, many years. My husband and I lived in Fremont for 20 years and raised our children there. When we moved this BW was our favorite place to stay when we returned to our old hometown. Love it!!!

    3
    « Thank you for your help »

    The evening manager, Tejanique Riddle, turned what could have been a disastrous week-end into a pleasant one. Even though we had made reservations and were assured that a wheelchair accessible room would be available, as luck would have it, one was not. We were told that rooms were still being renovated and ours was not ready yet.--- behind schedule. We were initially given a " regular" room, but this was not habitable for a person in a wheelchair Tejanique was very apologetic. She called around to other hotels and found one nearby that could accommodate a wheelchair. She was very professional and did her best to accommodate our needs. Unfortunately, situations such as this are not uncommon for those who require ADA rooms. Some just say "sorry, take it or leave it". I commend Ms Riddle for going above and beyond for us. Thank you so much.

    5
    « Business trip stay »

    Was looking for a clean affordable place to stay for a business client visiting the SF Bay Area. The rooms were very clean and comfortable and perfect for what we were looking for. It was only about 20 minutes from Downtown San Jose right off the freeway and very affordable. Getting rooms during the week can be a challenge because of the tech industry here, but ended up speaking to Roman who was able to accommodate us. Will send future business clients here.

  • 5
    « Don't judge a book by its cover..very comfortable »

    I was a little worried when I pulled in. It looked a little dated on the outside. But the room was very up to date, comfortable, and the staff actually made you feel appreciated. Excellent internet, good location and a happy hour you will sure enjoy. Elsa made sure everyone had what they wanted to eat and drink. Rooms are very modern, and exceptionally clean. I will be back for sure. You will have a hard time finding anything to complain about. Wonderful staff.

    5
    « Great Stay at Fremont Best Western Plus »

    The rooms are fantastic Maids are unbelievable. They are so attentive. The people working here are outstanding! Elsa Williams is an excellent host. She's FANTASTIC Promote her now.. Service is great. The hotel is centrally located, which is perfect. We've had breakfast almost every morning. You wouldn't believe the attention you receive. The staff will go above and beyond to ensure your satisfaction. I would absolutely recommend staying here. Again, I want to thank Elsa for a memorable and extremely satisfying stay.

    5
    « Awesome Place! »

    Brought my mom here for her 88th birthday celebration. She was amazed at the room and we both enjoyed ourselves very much. The staff was very helpful in getting me the room I requested. Everything is clean and breakfast is wonderful. Thank you!

    4
    « Typical Best Western »

    Slightly above average Best Western. Like many hotels...doors ALWAYS slam which can be annoying depending on your neighbors and courteous they are. Price value ratio was acceptable and I would stay at this Best Western again if the opportunity arises.

    5
    « My home away from home »

    As I walked in I was greeted by Dominick which greeted me as if I was family and also made it easy to get to my room. Then Elsa made me never want to leave with her great hostess treatment. The room was clean and cool, which is great for How warm it is out here.

    5
    « Great Hotel »

    We stayed here during a road trip round California. Elsa made us very welcome and what a fab little hotel this is. The pool is big, clean and not too busy. The rooms are comfortable and very clean. The breakfast was brilliant, lots of choice. And the BBQ on the night we arrived was exactly what we needed! Thanks Elsa and the team you guys are fab!

    4
    « Good Hotel - Billing problems »

    I had a pleasant stay at Best Western Plus Garden Court from 6th June till 10th June. The staff was courteous and efficient. However my credit card has been charged some suspicious charges of USD 242.42 charged to my credit card on 8th of June, by the hotel and in spite of my writing to them on the email, no response has been received. So please be careful. I hope someone will respond to me here.

    5
    « Excellent Experience »

    I stayed here 2 nights with my parents. The grounds and pool were kept well. The rooms were very nice and I especially loved that each room had a balcony so you could sit outside and enjoy some fresh air. The staff were courteous and helpful. Nice breakfast and adequate place to eat. Could even eat outside on the patio. Rooms furnished very nice and good sleeping beds.

    4
    « Nice and Friendly Staffs »

    With this price, I am satisfied with the experience I had at the Best Western Plus Garden Cout Inn. One tip is to try to get a room at least on the 2nd floor. The first floor has a lot of people walking around which is kind of noisy.

    5
    « Elsa Mayfield »

    Elsa is a big complement here at Best Western. She is friendly and greets you with a smile which makes you feel like home. Great hotel the people are very nice and helpful. Definitely recommend it. Also has really good food and a nice pool and hot tub

  • 5
    « Great Family friendly Hotel »

    Pool, Hot tub, Free Breakfast equals perfect Family Friendly hotel! Great value, Great staff, safe environment. Conveniently located to restaurants and all amenities within very short walking distance. Pull up, park, relax and enjoy.

    5
    « Great stay »

    I stayed here for the pool size and i was not disappointed. The pool is a great size, the outside decor is beautiful, oh and the lobby is amazing. The staff is great and very helpful. They had a bunch of restaurants close by even some right across the street. The only thing i was not fond of was the size of the room but it was not a major issue for me. Any one can have a great time at this hotel

    3
    « Staff was friendly but rooms were horrible »

    All beds were horrible . Because they lost their stability and shape . Apart from this the breakfast was satisfying. All stuff were so friendly and helpfull . There was a garden and swimming pool . I dont recommend this hotel .

    5
    « Garden Court Inn »

    Very nice hotel with an excellent courteous staff. The hotel is located near an off and on ramp to 880 with many eateries within walking distance. The rooms are well equipped with fridge, microwave and just about everything else someone on the road would need. The Breakfast has a variety of foods and well stocked during the morning hours. A nice place to stay

    5
    « Love this hotel. »

    I have stayed at this hotel more then my home. Everyone is always inviting and treat me as like family. I left for 6 months on another assignment but came back for a couple week project and was welcomed with the same great service I remember. I called and talked to Elsa about my stay she even got me the same room I stayed in to make sure my stay was amazing. I love this hotel and staff.

    5
    « BEST RECEPTION EVER »

    I really like this place its so nice, garden is really nice its really quiet and there is a balcony which I love. the reception was amazing they treat me so well here Elsa treats me well and makes sure I am set. The front desk is also nice shana was very helpful since I checked in and so was Dominick. thank you so much best western. this is great. I will be coming back.

    2
    « Pot Smoke and Partiers »

    The grounds are beautifully maintained, the rooms are extremely clean and remodeled, the bed was very comfortable and the hot breakfast was fantastic. We would have had a great stay if only we were able to sleep. We arrived around 9pm and our hallway was filled with pot smoke which permeated into our room. I'm very sensitive to smoke which was a deciding factor in choosing a "Non-smoking facility". Next door music was blasting at 1:30 am. Security promptly came and had to knock on the next door for 15 minutes before the occupants responded and the music was turned down. As soon as security left, the party continued and went on until 5am. One of the managers responded to my survey and stated that parties aren't allowed. I had read reviews dating back several years and apparently the pot smoking and partying is a constant problem. What exactly do they mean by "Non-smoking facility" if this is a continuous problem? I must add that they were very gracious about giving us another room the next night and that was a very peaceful and pleasant night. If both nights were this good I would have given a 5.

    5
    « Great staff »

    The whole staff was great and the room was very clean. I will definitely be staying here again. The breakfast in the morning was always refreshed by the staff. The staff was very helpful and friendly.

    5
    « Vacation Getaway! »

    When coming to visit the Bay Area, my first place to stay is the Best Western Garden Court Inn in Fremont, Ca. I am very comfortable staying here, because of the service from the staff. That means from the moment I check-in, you're are met with friendly people. The rooms are specious, clean and comfortable. My favorite time is breakfast, they serve a great breakfast selection, love their Belgium waffle, the service is great. You're greeted with friendly and helpful servers. One of them is Melanie, she's always keeps the breakfast area very clean. The servers are exceptional nice and polite. My stay is always very enjoyable.

    5
    « Great stay »

    We stayed here for one night prior to our family reunion in San Jose, last July. I was impressed with the cleanliness of the room, as well as the breakfast was one of the best breakfasts I've had in a hotel in many years. Will stay here again if visiting the bay area.

  • 5
    « Great place to stay, like a "welcome home" attitude »

    Left Vancouver Island Canada, stayed at Best Western hotels all the way here, All were great, but this one stood out because the staff were so extra friendly, made us feel right at home, the "Happy Hour" with food, beer and wine, complimentary, was a wonderful addition to this stay. We met some really great people and Elsa the host and director of services, was so sweet and super awesome. We will be back in a couple of weeks for business and will definately be staying here. Thank you so much Elsa and the girls at the front desk for the outstanding service.

    5
    « Beautiful grounds. »

    The grounds are relaxing. Pool and spa and fitness room very functional. Best part is staff. Friendly and helpful and have made me feel comfortable and welcomed. Thank You Elsa for a fantastic social hour.

    5
    « Work »

    Great service Elsa ty shana best place to stay and have a good time and relax after a long day at work good and friendly environment makes you feel at home or as close to home as you can nice clean rooms that you won't want to leave any time soon

    5
    « Great service »

    At check in Tejanique, Dom, and shana was really helpful the check in was a really quick process they did great with explaining everything the hotel had to offer. The room is really clean, and comfortable. Happy hour on Tuesday and Wednesdays is the best part of the stay Elsa Williams is a great host she served beer and wine and also had food prepared. I will definitely consider the best western again for my future stay.

    5
    « Underground Foreman »

    This is a great place too stay,clean and very helpful.The Tues. rewards brunch is awesome,Elsa is a great host.I rate this place 100/100.The pool and jacuzzi were super nice as the clean towels were plentiful and rooms always cleaned.if you want great experience stay here...plenty of restaurants nearby also.

    5
    « Costumer service »

    From the time I walked in to the hotel, I got a really good reception. Front desk were very helpful,and the hotels directors of services name Elsa is very helpful lady and always helping the guests.The happy hour that she runs on Tuesday and Wednesday are very relaxing and helps to unwind.

    5
    « Excellent facility, great stay »

    The hotel staff was excellent; friendly, helpful and genuinely concerned with ensuring a high quality experience. The room was large, comfortable and relaxing. The hotel is clean and nicely maintained. The in-room amenities were very nice. The breakfast was the typical fare but nicely presented.

    5
    « Highly Recommended »

    If you are looking for a hotel in this area, this Best Western Plus in Fremont was definitely one of the best I have experienced yet. The rooms were great & very clean. Shana & Elsa were great, very friendly and very helpful. At the front desk Shana helped direct me to the best location near by where there was a bunch of shopping and even a movie theater. Elsa took the time to make sure that my stay there was very comfortable and the breakfast was so very delicious, definietly better then hotel food i've taste prior.

    5
    « Business »

    Great customer service all smiles and helping! Rooms are great everything is walking distance good place to stay! I would recommend everybody to book with them if your around the area The pool is also nice VERY VERY CLEAN

    4
    « Location ok, free wifi, free breakfast »

    Location ok, restaurant and supermarket nearby. Free wifi, connection ok. Free breakfast, simple and taste ok. Free parking, but some parking space not in good condition. Nice staff. Room big enough for two and overall clean. Toilet size ok and clean, towel without smell.

  • 5
    « Betterinnapa »

    Great stay at BWP. These hotels have great amenities for all the family to enjoy. The pool area was such a clean beautiful area to relax and take in some sun. The breakfast the next morning was amazing! We will definitely be back!

    5
    « Just RIGHT! »

    Just about anything you may have wanted was within walking distance. Staff friendly and courteous. did what they could to help guest stay was enjoyable as possible. A very good selection for breakfast, and hors d'oeuvres and spirits.

    4
    « Convenience and Centrally located »

    The staff were very friendly and always available. I really enjoyed the continental breakfast. Whenever in Fremont, you should definitely stay at the Best Western Garden Court Inn. Also, conveniently close to a lot of amenities and restaurants.

    5
    « Clean and Friendly »

    this hotel has friendly staff, dinner served tues/wed, breakfast every morning. and if you leave before breakfast they have goody bags for you to take on the road. security patrols makes you feel safe. nice pool and hot tub. Elsa was very friendly and helpful. She always went out of her way to make us feel comfortable.

    5
    « Perfect spot to chill and relax »

    we live down the street, we came to swim and get away from chores, we had the best time, Elsa, director of services was so accommodating and sweet... She took care of us like we were family... We had such a great time we will come again throughout the summer! Cheers BW, to a Hotel Well Run :)

    5
    « Exceptional »

    I love staying at this hotel. The staff is super friendly and fun. It's like going to Cheers, everyone remembers my name. i feel like i'm staying with family. Dominic and Tejanique are very helpful for reservations and check in. Shauna will run plastic ware up to your room. Elsa makes happy hour "happy"! Diane speeds through check out. The hotel lobby is up to date and comfortable. The rooms are clean, come with a microwave and refrigerator. situated right off the 880 it is uniquely positioned for easy travel. don't miss this best stay for your money.

    5
    « GREAT! »

    Great service! Super friendly staff, polite, accommodating! Love the way they make my bed! Clean and lots of restaurants around it! Elsa the manager on staff is amazing and makes you feel at home. All around great experience.

    5
    « Great inn »

    Great experience staying at the best Western in Fremont CA Elsa Mayfield really took care of me and customer service was great I would recommend anyone coming through that area to stay there! It was worth it

    3
    « Friendly staff and clean rooms »

    The rooms were clean and spacious, and the staff were very friendly and helpful. The breakfast was the standard hotel fare. The TV in the breakfast room was loud and the local and international news was not always family-friendly. When I asked if we could sit in a different area, the staff very kindly tried to find a different TV station that was more suitable for all ages. The pool area looked lovely, but unfortunately was not heated until later in the year, which was unfortunate as the pool was part of reason for choosing this hotel. The hotel literature said the jacuzzi was heated, but it too was too cold to use. They looked like great amenities to use later in the Spring and Summer! It was a good hotel for our overnight stay.

    5
    « excellent houseskipping »

    Maribel really nice and a really hard worker she does a really great job cleaning rooms, she leaves them really clean. Also Shana she is really sweet and offers for food and a hard worker. the place is really pretty and quiet

  • 4
    « Great breakfast »

    Stayed here for 4 nights and the breakfast was top notch with very friendly staff. Very handily located if you have a car but we used Uber to get to the BART station and none of the drivers could find the hotel which is tucked behind a Chevron garage. Beds were okay but our room was in one of the three separate blocks near an exit and the doors start slamming as people make there way to breakfast at 6 to the front of the hotel. We had one good day of weather but the pool had not been cleaned and there were ducks on it! May be a bit too early in the year for swimming I guess.

    5
    « Great customer service »

    I was in town visiting a friend looking a place to stay and best western was the only place that was not only friendly but offered great rates for a great comfy room and continental breakfast. Adrionna specifically was very accommodating and was so friendly which to me was quite impressive given that it was so early in the morning (1am..2am). Best western is lucky to have her as an employee and I hope she will be rewarded for this review because she deserves it. After a long day I'm glad I chose here to stay. I will stay here again in the future when I come to visit again. Highly recommended.

    5
    « Outstanding Value »

    Very reasonable price for the area, extremely clean, quiet, fantastic free breakfast and complimentary drinks & snacks in the evening. Elsa runs a very good breakfast operation with a full menu of warm food as well as ready-to-go options, and very fun and friendly evening reception for her guests. Shana and Dominic are wonderful at the front desk. I have stayed in the Fremont area many times over the past few years and I feel SO sorry that I didn't discover this hotel sooner.

    4
    « Weekend get away »

    Love this hotel. My boyfriend and I always stay here every chance we get. Friendly environment, rooms are nice and clean, breakfast is always great here. Great location a lot of restaurants nearby. Off the freeway!

    5
    « Will definitely stay again in 6 mos »

    We have to go down every 6 mos to get a special service done to our car. This is definitely where we will be staying. Breakfast was good. The staff is very friendly. The beds were so comfortable. Not one complaint!

    5
    « Clean, quite and updated. »

    The only thing I would consider is a cleaner parking lot. You may want to consider getting rid of some of the trees so the front of the hotel is more visible from the road. The entrance to the hotel was obscured by the trees.

    5
    « Easy access to the Bay Area »

    We have stayed at this Best Western many times when we want to head to Oakland, San Francisco and Berkeley. It has easy access to BART and from there we can travel the entire Bay Area. The hotel is beautiful, quiet and has a GREAT breakfast. We will definitely stay here again.

    5
    « Wonderful Experience »

    Elsa and the entire staff were wonderful! The breakfast was always delicious and fully stocked. The staff went out of their way to make us comfortable. I would recommend all to stay at this property and I will definitely be back!

    5
    « The bar is set high! »

    This hotel really set the bar high on standards for cleanliness, comfort, amenities and a great breakfast dining area. Nice landscaping around this hotel set amongst many stores and restaurants in the area. You feel like you are on a private oasis though with a nice big pool and walkways. The complimentary breakfast was better than anywhere I've traveled. Hot and cold items with no expense spared on quality. I give a big high five for excellence here! The bar has been set high!

    4
    « Very good location and place for business »

    Everything is great except the other tenants who smoke pot inside and fill the halls. Overall, the place is great, parking is easy and its great access to quite a few restaurants, malls and the highway. I could hear noise from the floor above of someone pacing and i could hear them talking which is not good. Also, they have no laundry on-site.

  • 5
    « Surprisingly nice! »

    I was surprised how nice this hotel was. I stayed at the Holiday Inn express in Dublin last year for the Cleansing Stream event. This year it was in Fremont so at my moms recommendation I decided to try Best Western. I dont regret the switch. Much cleaner, nice decor, the room smelled nice and fresh and clean. The breakfast was nice with lots of choices. We even used the hot tub. Very relaxing and clean. The only down side was the first night. It was a bit noisy on our floor. I guess some guests were partying late. I think someone even knocked on our door by mistake. The next morning the elevator floor was really sticky. A pet peave of mine is sticky floors which forced me to use the stairs. Nevertheless, We enjoyed our stay and will definitely try Best Western again. I just hope the others are as nice as the Fremont one.

    5
    « Superb customer service »

    My husband and I absolutely enjoyed our stay at this hotel. There was a coffee machine as well as a microwave in our room which was extremely convenient . Room was exceptionally clean, and check in was not a drag as it is at many other hotels. My review is mostly for Our front desk agent Adriana, she greeted us with a smile and went above and beyond to make our stay pleasant as well as made the check in experience quick and easy. We were all checked in and ready to go in less than 5 minutes. She was very knowledgeable of the attractions around the area which made it easy for us to go out and catch a movie and grab dinner. All of the staff was very helpful and genuinely nice .We will definitely be coming back when we are in back town.

    5
    « Doctor Ads. »

    This would be our second stay here, very pleased, breakfast very good , the staff is very friendly. The rooms are very clean, the beds are very comfortable, definitely would stay here again. I will highly recommend this Hotel.

    5
    « Clean Comfortable Hospitality »

    Great location by interstate. Plenty of restaurants nearby. Rooms very clean & recently remodeled. Good breakfast options with attentive friendly staff. Elsa & Adriana went out of their way to make our stay top notch!

    5
    « Superb employees at this hotel »

    We stayed at this hotel the last night of a week long family road trip vacation. We were extremely pleased with the room and property, but even more impressed with the employees. They were all especially kind and helpful and all seemed genuinely happy to be working at the hotel.

    5
    « Great location and price »

    Elsa W. Always serves with a smile. Front desk are always polite and helpful. I always stay here when I come to Fremont. Close enough to the interstate. Beds are very comfortable. Bathrooms are very clean.

    5
    « Great stay! »

    Our stay could not have been better. Comfortable and spacious room in a great location. The breakfast was plentiful with many options. Francisca at the breakfast area was especially helpful and had great attention to detail. I would highly recommend a stay here!

    5
    « Great hotel and staff »

    I was very impressed by the staff and the cleanliness of the hotel. It's run very well from the breakfast staff to the front desk - Adriana and Elsa - among others, really went above and beyond in accommodating me and my 16 week old daughter. It's a stressful time for us and they made our stay stress-free. Thanks everyone!

    5
    « Complements!!!! »

    The staff was fabulous. Very friendly and helpful. Room was clean and well appointed. Best of all was Elsa Williams, Refresh Executive. She went above and beyond the call of duty to make our stay enjoyable.

    4
    « great location »

    The hotel is old, but the room we stayed in was very nice and updated. There was an old, musty smell on the 2nd floor, but not unbearable. The Lobby area is very nice and great for meeting with people; business or family and friends. The breakfast was fresh and had the normal variety. The location is perfect with quick access to hwy 880, and while it was close the hotel was still very quiet. Several restaurants are close by, many within walking distance. would definitely stay here again.

  • 4
    « Nice place to stay »

    The hotel has good design in the room, and receptionists are very kind and helpful. pros: 1. quiet 2. pool and gym 3. close to restaurants and grocery stores 4. average breakfast cons: bad bath room: 1. sink was leaking 2. bath tub choked

    4
    « Nice renovations but not worth the cost »

    We stayed for two nights at this hotel. It has been recently renovated and looks lovely. We had a double-queen with a pool view on the first floor away from traffic noise. The beds were comfortable and the room clean except for the carpet. Our socks were proof of the dirt as well as the color of the water in the shower as we stood. The breakfast was plentiful and tasty but standard hotel fare. Coffee is brewed from concentrate -- not grounds. Very good waffles. Very friendly staff. Would probably return. We felt the cost was a little high but considering the area it is probably typical. $179 Monday, $195 Tuesday.

    5
    « The Best Place to Stay in Fremont »

    I usually stay at the Hilton when I come to Fremont. This is the first time staying at this Best Western. It was by far so much better than the Hilton and I will always stay here now. The rooms were very nice and clean. There was a microwave and a refrigerator with a freezer. The beds were super comfortable. The hot breakfast was delicious and the best part of all, the staff. Every single person I encountered was super friendly and helpful. I am looking forward to coming back!

    5
    « Best Value Hotel »

    My family had a great time. The breakfast was awesome, was beyond what we expected from a "free breakfast" hotel. They have several food selection and the eating area is clean. We even had an employee (Elsa) who took time to check with us and other guests on how was the food, our room, stay.

    5
    « Nice welcoming hotel »

    The hotel is very nice-from the design of the room to the amenities offered. The reception is a great extra touch especially for business travelers. Elsa, the employee during the reception is very friendly and made us feel at home. I will recommend this hotel not just for business travelers but also for families.

    5
    « Nice Oasis »

    A nice quiet spot in the city of Fremont, Ca. Look for the hummingbirds that enjoy the fountain outside the breakfast area. Ask for a room adjacent to the pool to have a place to hang wet swim wear, otherwise you will have to hang it in the bathroom.

    5
    « Excellent and beautiful accommodations »

    This facility has been completely renovated. It is lovely, The pool is pristine, the breakfast awesome and the room wonderful. The personnel that I dealt with were all helpful, friendly and very accommodating!

    5
    « Great Place to stay »

    Always a great place to stay. Fantastic service from all departments. Friendly and clean. Love the new improvements being made. A plus is that it is a pet-friendly hotel. Close to freeways and restaurants and shopping. I highly recommend Fremont Best Western Hotel.

    5
    « Perfect for families »

    We stayed here for two nights with two little kids and it was great. Room was nice and easily big enough to fit pack n play (they provided a new one - but don't forget to bring your own sheet) and my 3yo's sleeping tent. Breakfast was super. We were traveling with jet lagged kids and needed a place nice enough for local friends to come to us. We had great time in pool and used poolside furniture for an al fresco lunch. The staff was awesome. They not only let us eat our takeout dinner in breakfast area but gave us cutlery and blowup beach balls. They were all so patient and sweet with my talkative 3yr old.

    5
    « Good Job to the ladies! »

    Im out here for work in fremont and this hotel is the best!! Nice sevice nice rooms and best happy hour ever...Elsa thank u and shout out to Tay and the rest of the staff good job and i will refer this place or stay here from now on

  • 5
    « Amazing hotel »

    Thank you for the wonderful service I have experienced here today. Especially Adrianna she went out of her way to get me breakfast this morning even though I was late. I was very grateful to get the pleasure to meet tejanique as well she was amazing at giving me directions to anywhere I needed to go. All the workers at this hotel were really nice... I was also thankful for the bible that was in my room. KEEP UP THE GOOD WORK Chris Oak harbor

    5
    « great service! »

    We really were impressed with this hotel! Great service, and a delicious breakfast. This is very near to those traveling to silicon valley, also. Ken was especially helpful in setting up all the details for us, once we arrived. The entire staff is very helpful.

    4
    « School strip »

    Nice service with friendly staffs. Reasonable price. Free delicious breakfast from 6:00AM-9:00AM, coffee, wifi. Many shops, restaurants nearby. However, I wish they provide room slippers. I will be here again when visiting Fremont. :D

    5
    « Great place to stay »

    I travel for business and this place was in a great location, I felt safe and the staff and accommodations were great! I like that they have a full breakfast in the morning. They offer a complimentary water upon check in and they have wonderful coffee in the rooms!

    5
    « Hospital Visit »

    We have used this Best Western for our hospital visits in Fremont. Good service, answered special requests (extra towels etc.) and a handicap room after surgery. The staff went out of their way to be helpful. Even asked at checkout how my wife was following surgery.

    4
    « Very Impressed! »

    Very impressed for the price! We stay here about once a year and noticed they had just completed a big renovation. New carpeting, paint, furniture and linens. Everything is done tastefully and they did NOT go cheap. No, it's not the Ritz but both my wife and I were very impressed. Our room was fresh, clean and the staff was very friendly. From front desk check in, maids, and even the breakfast folks everyone seemed like they actually like their jobs and were very accommodating. I'm disappointed with some of the other reviews and really wonder, did they stay at the same hotel??? We normally stay at higher level hotels, but both of us commented on how nice this place is and a good value. We will be back. I home the staff reads this and accepts our "Thank you" for a job well done!

    5
    « excellent »

    this hotel is great all employee great i will come here again kiara was great she help me a lot Elsa the bartender shes is amazing weny was great rooms was so clean when i check inn very empress with everything breakfast was great

    5
    « AMAZING »

    this hotel is best i love the bartender Elsa shes the best wow ; rooms are so clean i well come back here again all everyone so friendly Elsa the best employee you guys have breakfast is the best gym so clean in the pool

    5
    « If you must be away from home, »

    The company I work for sends about 25 of us all over the state for demolition work. This week the job took my crew to Fremont, Ca where we were welcomed by the staff and comfy beds at the Best Western plus garden court. Our rooms were newly renovated with left us with brand new amenities. Besides the pool and jacuzzi the best part of my stay was the amazing people like Elsa who made sure we always had everything we needed from the hot breakfast (tasted like Denny's )to ideas for things to do in our free time.If you going out of town especially Fremont try Best Western.

    5
    « Best hotel on fremont area. »

    I have stayed at almost all the hotels in the Fremont area and I have to say this is one of the nicest ones around. I would rate higher then even the Hampton or the Hyatt. They have a happy hour and Elsa was amazing!!! Everyone was so friendly and helpful and hotel was freshly remodeled. Have booked all my stays here since the first stay.

  • 5
    « Good quality & service again »

    The Best Western in Fremont, CA continues to provide good quality and services. It is close to Washington Hospital and we will continue to use that hotel for our future visits to Fremont. The staff is always very courteous and attentive.

    5
    « Came in for a wedding »

    I stayed in one of their newly renovated rooms and it was everything I needed it to be. I was in town for about five days to be a bridesmaid in a wedding and this hotel definitely delivered. Free breakfast in the morning was pretty standard with a waffle maker, some protein, a granola bar, etc. Something I did notice; when their usual dining area was filled at a busy part of breakfast the staff was very attentive and opened up one of their conference rooms for more seating. The gym was pretty standard too- a bicycle machine, a treadmill, and a weight machine. I would have preferred free weights but that's neither here or there. There are several Starbucks, Grocery stores, and convenience stores around the area so I was never worried about not being able to run out and grab something fairly quickly. At the end of the day the bed was soft and the holes were quite. The property was pretty to look at although it was too cool at that point to jump into their pool. If I were visiting I would definitely consider staying there again.

    5
    « Great hotel »

    The hotel was great. The hotel staff was very friendly, and the check in process was extremely fast. The breakfast was good, and it had a good variety of items. The rooms were very clean, and the internet worked well.

    5
    « Very nice »

    I was surprised by how this Best Western compares to other high end hotels (Marriott, Hyatt, etc). Newly remodeled with microwave, fridge, desk, sitting area, granite counter top outside bathroom, full-size blow dryer, and comfy bed w/lots of different types of pillows. I was pleased. Walls and ceiling were only a tad thin, but not bad. I'm a light sleeper but wasn't awakened by any neighbors or traffic (had a street view room). Would stay here again.

    5
    « Top »

    Very good service and big room. The people in the reseption is very friendly. In this hotel 2 day of week is one good happy hour and the service is good. In the hotel is the pool and one fitness room. The position is good in littel time arrived at sanfrancisco,santa curz monterey. Thanks Elsa

    5
    « Comfortable Hotel With Great Staff »

    The staff at this hotel work together to make sure guests enjoy their stay. When I arrived Tejanique was efficient with check-in, gave me snacks and water to enjoy in my room, and let me know there is a complimentary breakfast each morning. The hotel also has a complimentary happy hour Tuesdays and Wednesday hosted by Elsa. The grounds a very well maintained with attractive landscaping throughout. This hotel does have a section of dog-friendly rooms. which are also well maintained. This was overall a great stay.

    5
    « good »

    very good service nice area nice rooms been here a year and love it tajanique marie p and elsa are always helpful my rooms very clean Debbie was great breakfast very good reception great gym great pool great i love the patio room this hotel the best hotel i ever been all the staff was great

    5
    « Every thing is the GREATEST »

    Check In and all individuals involved were the GREATEST. Tejanique and Elsa at HAPPY HOUR were the GREATEST and most corresponding!!! my room was really clean dora from housekeeping was great breakfast was great maria p night houseman shes great elsa always been the best

    4
    « Cozy and comfortable hotel »

    Stayed for 1 night in June. A very comfortable stay with nice furnishings and courteous staff. The breakfast was great with a good spread. Love the self made waffles which is very crispy. The nearby mall is pretty big to explore.

    4
    « More like a 4.5 »

    We try to stay exclusively with Best Western when we travel. Experiences with their hotels have usually been wonderful. This one is no exception. We were lucky enough to have a bottom floor room that opened up to the pool. Our room was spacious for five people that had multiple days worth of baggage. The room was clean and newly renovated. Bathroom was taken care of nicely as well. Our only concern was that there was really no fan to get rid of moisture after a shower and the room tended to get a little humid, even with the room fan on and sliding door open. Still, that was very minor. As usual, breakfast was great. Lots of space to move around and a good amount of seating. They had the usual food items from waffles to eggs, cereal, etc. The attendant kept the area stocked and really clean. Everyone, from the front desk to the cleaning staff was friendly and helpful if we had a question. The other great thing about this place is its proximity to other places. The BART is just down the road. I only wish they had a shuttle service to get there. There are plenty of restaurants and shopping areas near by, and you can even get to the coast in about an hour ( Santa Cruz). I would definitely recommend staying here and would stay here again.

  • 4
    « Comfortable & Convenient »

    I will recommend this Best Western property, and I'm sure that will stay there again in the future. Our visit was exremely short, but comfortable. It was close to our meeting/appointment locations. Plus, we had the pleasure of nice restaurants & markets nearby.

    5
    « Pleasant Experience »

    First visit here. Nice room, excercise facility, good breakfast options and electric vehicle charge station! Staff very helpful and overall very pleasant experience. A good value given the high prices of most hotels in the Fremont and San Jose areas. I will stay here again.

    5
    « Very welcoming »

    We stayed here for a mix of business and family travel (toddler and bub in tow). We loved how welcoming this place was - cookies in reception, free happy hour with yummy drinks and food on selected nights and friendly staff. The breakfast had a wide range and room was spacious and clean. Our only complaint was that we could smell cannabis around parts of the hotel but I think that's a California thing that we just aren't used to being illegal in NZ. For visiting families with toddlers - there is a trampoline park just across the road that is awesome to burn some energy. They have allocated toddler hours some mornings and it was a great way to spend the morning after being on a long haul flight. Location wise you are around a lot of chain restaurants in walking distance - some of which were surprisingly good. Just up the road on Friday nights is the Fremont truck food market which was a nice alternative to the chains. Thanks for a lovely stay in Fremont :)

    5
    « customer service was amazing !!! »

    Customer service was great from when I checked in tejanique riddle was at the front desk any problems I had she resolved them right away. Claudia leal also was very good with cleaning the room and I was pleased with the housekeeper staff OVERALL Francica on breakfast was great very friendly , Maria Pina was great ; Elsa doing a great job with her staff I was very please I well always come to stay here reception was great elsa did a good job in tejanique great job

    4
    « yes work again »

    Stayed here while working in Fremont for two nights. The room was really good clean and tidy looking out over the pool. The staff are very friendly and very helpful and made you feel welcome. Good choice's for breakfast.

    2
    « my stay »

    We were traveling to visit with my new great-granddaughter. My great-grandson, age 20 was staying with me. We did not want to be bothered by staff as my great-grandson is very concerned about strangers looking through his belongings. We put the "We are resting" sign on the door and to our knowledge no staff entered the room. I eat breakfast, my great-grandson usually does not. Breakfast was excellent. I took a doughnut and some fruit back to the room for my great-grandson, which he actually ate and said the doughnuts were excellent - The staff were friendly and helpful. They were so to all the different kinds of people staying there. This is so important in today's world. I am white, 83 and short..

    5
    « "Love the hospitality and ambiance of the place" »

    Came here for business,got a really good room with the best view of the pool. Everyone is really friendly, love the breakfast. The only thing I can complained about is I wish they had Happy hour everyday,not just two days a week. If you need anything just ask Ricky or Tejanique and they will help you. The manager Elsa is great as well. Really enjoyed my stay.

    5
    « Tuesday and Wednesday evening happy hour and appetizers »

    Our construction crew has been staying here during the week for a year now and every Tuesday and Wednesday evening we have had delicious appetizers and enjoyed relaxing in the reception area to a glass or two of beer or wine. The staff treats us like family and Tejanique makes sure we are well taken care of! So Thankyou to her for her friendly smile and making us feel like home and Elsa for her conversation and keeping us all well fed and our glass always full!!

    5
    « Great Experience, Amazing Staff »

    My husband and I needed a place in the Fremont area to finish some work and have our meetings.This is a great place to do just that. It was very clean and quiet. There were so many trees and the garden had a lot of hummingbirds. They had complimentary continental breakfast and free wifi. The staff was amazing, service was very accommodating. Weny from front desk was very helpful and their hotel manager, Elsa was beyond awesome. She even let us know about their Rewards Members' Evening Reception, where hotel guests can mingle and have drinks and good food. It was an excellent experience all in all, will definitely come back!

    5
    « I like the "family" atmosphere - Best Western Plus, Fremont »

    I had the opportunity to stay at Best Western Plus (5400 Mowry Ave, Fremont) and it was a pleasurable experience. The front desk staff were very friendly, professional, informative, and clearly explained their process for admittance into the hotel. The hotel was clean in the parking lot, lobby, hallway and especially my remodeled room. I was extremely impressed with the hotels detour and amenities such as the pool and gym areas. There was a particular staff member that stood out from the pack. Her name was Eleanor Hanes. She was a true professional. My guest and I had the pleasure of being toured throughout the hotel on the way to the room. She was bright, articulate, and represented the hotel well. She is an asset to the organization and I hope Best Western Plus is treating and taking good care of her and their employees.

  • 5
    « Lovely Place »

    Although situated near the highway, this is a little Eden tucked amongst the urban city. Room had many nice touches: nicely colored walls, individual art pieces, quality soaps and toiletries. Every single employee I ran into asked me if there was anything they could do for me ( and meant it), then asked did I like the remodeled space. Pride of workplace was very evident. The room was comfortable and spacious. Great pillows and linens. Although I didn't use the pool it looked inviting and fun, The hotel is situated close to everything you could possibly need. The one drawback is limited parking, but I always seemed to find something close enough. A plus was the electric car plug ins available. This hotel is just the ticket, not overly fancy, but very nice and attention to detail.

    4
    « Good place to stay. »

    Overall, I had a pleasant stay at this hotel. The goody bag for rewards members was certainly a welcoming surprise. The mini dinner buffet for rewards members, and the included continental breakfast were all good add-ons. The hotel staff was courteous and friendly. Even the housekeeping staff I saw in the hallway would smile and say hi. I got one of the newly renovated rooms. It was nice and comfortable. I enjoyed sitting at the patio and relax under the sun. The only complaint I have would be the door slamming sounds. Every time a guest room's door was opened and closed, the slamming sound could be heard very clearly, and was very disturbing at night. I didn't sleep well because of that. The hotel would be a perfect place to stay if this problem could be fixed in the future. At least a sign alerting the guests to close the door gently would help.

    4
    « What an improvement! »

    This hotel has recently have a real facelift and everything is better than when we last visited. Very friendly and professional front desk staff and a friendly word from every staff member that I saw. Rooms have had a great remodel and everything worked fine apart from a very noisy fridge. When I reported this to front desk on checkout they actually seemed interested, another big change from a couple of years ago. Great coffee machine in room. The parking lot is still very uneven. Will stay here again even though price seems to have increased significantly.

    5
    « Wonderful hotel to stay in! »

    This beautiful hotel met our every needs from the moment we made reservations to the time we checked-out. The staff went out of their way to make sure that all of our needs were met during our stay. The rooms were very clean and breakfast buffet was delicious. We would say that this was one of the best hotels that we have ever been too! There is one suggestion that I would like to make. You may want to activated close caption on the dining room TV for the deaf and hearing impaired. Thanks again for excellent service.

    5
    « Another great list »

    Great place, great service. Acvery nice location with friendly staff, nice rooms, and a nice breakfast. The only deficiency was the slow wifi. It did not affect me much, but would have on a longer stay.

    5
    « Nice Place to Stay »

    Nice Place Friendly staff "Shana" at the front desk. Rooms are outstanding and clean! The Housekeeping Manager Elsa is very nice and helpful! The rooms are newly remodelled! The Manager Jackie is nice too! She gave us tips to where to go and spend quality time with the family. The facilities are really nice. The full breakfast is great! We happen to go to one of the reception night and it was awesome. Elsa is by herself but managed to take care of every guest very attentively. Everything is awesome! I highly recommend this hotel to everyone!

    5
    « strongly recommended place to stay »

    we had excellent services at the reception with the help of the house keeping manager Elsa and Tejanique and the manager Jackie. Both showed a warm welcoming attitude towards us. The rooms were fresh and elegant once we came in you could smell a scent of a newly clean room. Breakfast was great! Love the crispiness of the bacon it tastes very well made. Great hotel overall.

    5
    « Home Away From Home! »

    This place is awesome! The rooms are very clean! The Housekeeping Manager Elsa is the best employee here. She's very nice and friendly. She took care of our needs. She's very attentive and helpful.The manager's Jackie and David are very professional and friendly too. It's really pleasant to stay here. It's like home away from home. I recommend this hotel to everyone!

    4
    « Clean and Friendly »

    Great hotel with good size clean bedrooms. Friendly staff, good breakfast. Even got to use the pool and Jacuzzi a welcome feature after a tough day. I had to unplug the fridge in the room as it was a bit noisy for me, but I'm sensitive to that sort of noise.

    5
    « Me and My son stayed at this hotel. Tejanique took very good care of us checking in. »

    The staff were the very BEST. Tejanique greeted us and treated us like we were special. I'll never forget her. All the staff including Jackie, Elsa and Melanie were the very best. I was fortunate to get one of the new rooms and I have bragged about it to family members so they will stay there if they visit San Francisco. We were on spring break in March 2016 and stayed here for a week. There are lots of restaurants and stores near by. If I ever visit San Francisco again I'll be staying here.

  • 5
    « Highly Recommend »

    Very friendly and accommodating staff. The staff really seemed to like what they were doing. The breakfasts offered had a lot of variety and were well prepared. We stayed four days. Parking was limited so we would usually have to park in a different area each time we returned to the Inn. Melanie was especially helpful.

    5
    « Perfect place for an extended stay »

    We stayed at the Freemont Best western for 8 days and it was perfect for our family of 5. Excellent continental breakfast, courteous staff and a nice pool/spa area. We will definitely stay here again next time we are in the area.

    5
    « An Excellent Hotel To Say At »

    The Hotel is Beautiful! Cleaned! and Well-Kept. The Front Desk Clerks, the Night Security Officer and the Maintenance and Housekeeping employees are very helpful, friendly, polite and well-mannered. We rested very well there and the Breakfast (Buffet) was delicious!

    5
    « Welcoming »

    My husband and I checked in late on a Friday evening, and the front desk staff was wide awake and eager to help assist us to our room, and to make sure we felt welcomed. In the mornings, the breakfast was well put together and tasted good. As well, as the pool was clean and heated, which was great!

    4
    « Best hotel in a region with few choices »

    Pros: Convenient location off the freeway. Can walk to restaurants, supermarket, etc. Excellent free breakfast. 24 hour coffee in the lobby and the coffee is very good. Lovely flowers surround the hotel. Numerous convenient charging stations in the room. There are not many hotels in Fremont and this is the best I've encountered. Friendly, helpful staff Cons: Awful coffee machine in room. Confusing to add water and the lip on the tray on which it set had only a partial rim, leading to the water spilling out. Insufficient storage for food or our own coffee supplies, which led to these being stored near the mini-fridge, which interfered with the exhaust causing our soda and beer to freeze. (Fridge had no dial to adjust the temperature.)

    5
    « Friendly and Comfortable »

    The hotel had a nice little buffet available in the lobby when we arrived. I think they have them on Tuesdays and Wednesday from 5:30 for Rewards members. Elsa and Ricky are very friendly and helpful. The newly renovated rooms are very nice!

    5
    « A great place to stay »

    The hotel is currently renovating the first floor rooms. if all the rooms are like mine then all can be recommended. A decent sized room, proper table to work on, comfy lounger. The breakfast are at first seems small, until you realise that a room next door is also available. The pool is a good sized but does not appear to be heated. In the summer I can see if being used by many families. There is an Applebees within a short walk so no need to drive to eat if you don't wish to. Certainly I'd stay here again.

    5
    « Great Reception Staff »

    I really enjoyed the welcome at the front. Tejanique, Ricky, and Elsa were extremely friendly and made the stay so much better. I recommend you stay here also to enjoy the complimentary breakfast and hosted happy hour as well. This was my first time staying at any Hotel in Fremont and would definitely come back. The room was nice and clean too.

    4
    « Great stay. New refurbished rooms!! »

    Stayed at this hotel for six nights. I got one of the new refurbished rooms. The room was very comfortable with a flat screen, two beds, desk and good WiFi. The service is also very good and the breakfast is OK. Not many variety compared to an European Continental Breakfast but it was OK. The location is good with different restaurants to eat outside, however this is not a residential area, so don't expect a high street. I didn't enjoy the swimming pool but it looked good. There's also a small gym inside. Overall it was a very good stay and I would return.

    5
    « Great staff and very welcoming! »

    Beds were comfortable and room was clean . Breakfast included was good with several choices. Plenty of closet space and complimentary wifi and parking. Will definitely come back here, Close to many restaurants and shopping center. Easy access to freeway, My daughter and I stayed here after my surgery,

  • 5
    « Great Location Beautiful Grounds »

    A really nice property. Get a room with a patio or deck as they all open to the pool area. Great Pet friendly hotel with a nice area to walk your dog. Adjacent to 3 restaurants and shops. A nice well maintained property inside and outside. Would stay here again. Easy on and off freeway but quiet.

    5
    « Great everything! »

    Extremely clean , very nice property, the staff was extremely helpful, and the continental breakfast was above-average. Very nice. The beds are extremely comfortable, everything smells so nice and clean

    5
    « Excellent service »

    I am giving this hotel an Excellent rating! The staff are very friendly. Breakfast here is awesome, a lot of selections. They just renovated this place and it looks really nice. The room is very neat and you'll feel at home, Their service is just really great. A big shout out to the awesome people that works here To David, the General Manager, to Elsa the one with the big smile =) to Leonor and Francisca for the awesome breakfast. thank you for your assistance and professionalism and making us feel welcome. This place is highly recommended.

    5
    « Great Accomodations »

    We spent the weekend at this location to visit family. The staff was courteous and professional. The breakfast area was clean and organized. The hostess Francisca made sure to greet all guests. There was a second hostess who was just as nice, but I did get her name.

    5
    « Best place to stay in Fremont »

    This hotel was excellent in every respect. Attractive well kept grounds, attractive well maintained lobby and room. The Bathroom was spotless, linens clean and fresh. The bed was comfortable and had lots of pillows. The pool wasn't heated this time of year but it is huge. The Spa was nice and hot, jets working. It was very quiet, and adequate parking available.

    4
    « Quick overnight stay for local Softball Tourney. Coudn't ask for more!!! »

    I booked this hotel last minute but I was not disappointed. The property was a little dated but the room was perfect. There were lots of restaurants and amenities near by. The stay included a full breakfast that was very delicious. Didn't get a chance to visit the pool but from what I was able to see, it looked very nice.Overall, I was very happy with my stay here.

    4
    « Fremont, Calif »

    This is an excellent hotel to stay in. Staff was wonderful and very helpful. Prices on week days is higher then on week-ends. We stayed here because we had a surgery at Washington hospital. We were given a discount for that which was nice.

    5
    « Husband Surgery »

    Stayed 3 nights while my husband had knee replacement surgery. Very friendly called after check in to see if everything was satisfactory in our room. Morning of surgery we had to leave before the free breakfast started they had bagged breakfast to go for those of us that had to leave early. That was very appreciated. Room was nice .... Very quiet

    5
    « Still impressed... »

    This Best Western location continues to impress me. We stayed here again about a week ago, and it lived up to our expectations once again! We were greeted by Jackie and Ken at the front desk when we checked in, and the process was painless and quick. This is definitely the only place we will stay when we are in the Bay Area. They had a tour bus full of college students staying there, and breakfast was still pretty awesome. There was plenty of hot food and plenty of staff helping clean up and organize. They opened up another room for seating, so that certainly helped. The room was clean, just as we would come to expect. We really havent had any complaints in the times we've stayed here. Keep up the awesome customer service!

    4
    « Great Hotel & Convient »

    This is a nice hotel for a fair price, it is close to food like Olive Garden and Applebees which are both with-in walking distance. The hotel is being renovated currently I had a room that had been renovated. It was very nice but my only complaint is that the beds are questionable, because it slides very easy and if you sit on the edge or corner the bed tips so it is not very stable. The breakfast is good and the staff is very friendly and it has a nice pool and hot tub.

  • 5
    « Just Right »

    I really enjoyed my visit and stay at this hotel. Everyone was friendly and helpful. The were quick to offer help and answer my questions with a smile. Even the Reservation Call was interesting and informative and personable.

    5
    « So convenient »

    Stayed here for a couple of days. I like Best Westerns - good rooms, free breakfast, parking and wifi. This was no different and with a great location off the interstate, near lots of restaurants, a gas station just in front. A very serene property. Definitely the place to stay in Fremont.

    5
    « Great Hotel »

    Always a great place to stay - wonderful breakfast. friendly staff. very flexible. accommodating. close to family and Hwy, quiet. wonderful king bed. will stay here anytime I'm in town. still writing cause they say I have to have 200 characters to submit this review, If I can write a great review in less than 200 it seems like they would still post it. Let's see if this is 200

    5
    « Great Hotel-Very Clean, Decent location »

    We spent a week at this hotel. The prices felt a bit high but it is the Silicon Valley. Prices tend to be higher in the week due to the hotel's focus on business travelers. Currently the hotel is remodeling a portion of the hotel. I believe we were in a portion recently completed as the furnishings felt very clean. Beds: Comfortable and crisp clean bedding. Desk with real office chair! Breakfast: Full-made up for one meal - Eggs, waffels, Cereals, juice, bacon, sausage, etc... Pool: looked clean but didn't use it. Internet: wifi-a little slow but sufficient. No wired drops in rooms. Lamps: Power to USB power. Refrigerator & microwave. staff: Friendly & helpful! Would certainly stay here again!

    4
    « Wonderful QUIET place to stay »

    Nice clean newly refurbished rooms to stay right off 880 but quiet. Visiting son in Fremont and it was so easy to get to with so much close by if you want to eat or shop. The pool looked inviting though didn't try it. To us staying in a quiet place while travelling is super important. Also central air so no noisy air conditioning. There was a problem with the elevator needing unexpected repairs and hotel graciously compensated us.

    5
    « Roebbelen construction crew »

    I would like to thank the staff for making our prolonged stay comfortable and pleasant. They are extremely friendly and professional and treat us as friends. The morning breakfast is absolutely delicious and as we arrive early at 5:45 a.m. Our server " Melanie" always has the food ready and waiting for us to eat. We really do appreciate the exceptional device they provide!! Thankyou to all the staff

    5
    « EXCELLENT CUSTOMER SERVICE »

    This hotel has excellent service overall...from the front desk staff, to their housekeepers and to their kitchen staff. We came in at 2:00 a.m. on 3/19/2016 without any reservation (Just walked in). We were very tired and Diane at the front desk gave us a very warm welcome, very friendly and professional. We asked her what time was the check out and she informed us that it's 11:00 am but she knew we came in late and tired and so she accommodated us and gave us until 1:00 p.m. which was really wonderful of her. She also offered us something to drink and snacks, informed us about the breakfast for the following morning and then had the guard show us how to get to our room. The room is wonderful and relaxing. In the morning while walking on the hall way and then waited for the elevator to arrive, we were greeted well and with smiles by their housekeepers. All their kitchen staff are wonderful. Everyone seems happy to be there and to be working. Each one was courteous and friendly. The cook was very friendly. Another staff working in the area, Francesca, I believe that's her name, she was going around the breakfast area with coffee pot in her hand going from table to table, asking guests if they need more coffee and to let her know if they need anything else. The Buffet area is very clean and very organize. All the food was good. They pretty much have everything for breakfast to accommodate every type of guest I assume. They have fruits, muffins, waffles, bagels, toasts, cereal, eggs, sausages & ham, breakfast potatoes, coffee, milk, juice, and water. They have wonderful breakfast. When we leave, the assistant manager, Jackie, was also very friendly as she checked us out. Very professional. This is one great hotel experience that we've had. I just wish each hotel has their caliber. Great and Excellent Staff. I will definitely recommend them to my family and friends when they go up north.

    5
    « Gotta love the breakfast »

    Breakfast included every morning with a variety of foods and fruits available, both hot an cold. Ask for Melanie for great breakfast service! They also have coffee available 24/7 and decaf coffee as well. The staff was very helpful and took personal pride in helping me secure a very important package that was delivered while I was out of the hotel. For the cost, this hotel was hard to beat. There are good restaurants close by and New Park Mall is a short walk just the other side of the highway. I was there for an extended stay and will use them again for my business there.

    5
    « Wonderful breakfast buffet and help from Leonor (hotel employee) »

    The breakfast was wonderful. I met Leonor, a hotel employee. She was delightful! She took great care in making sure the juice machines were full and operating correctly and she really enjoys her work. She was friendly, helpful and very efficient. It was a pleasure to meet her!

    5
    « review way over due »

    im not sure what the gentelmans name was i think it was kevin he was great very friendly and polite our tv set did not work he made sure it was taken care of right a way they also serve great free break fast in the morning and the staff is actually right there if you need anything very nice clean breakfast area

  • 4
    « Business trip from Germany »

    Nice Hotel with really nice rooms which allow working and relaxing. The breakfast was OK but the service was excellent. The both ladies Leonor and Georgina make my day being very friendly, funny and patient. Everything was pretty clean and always filled up. At the front desk more or less complicated changes of the on the receipt were always not a problem.

    5
    « Good Night »

    This was our second time staying at this particular Best Western Plus. The mattress was comfortable. The room was clean and well stocked. Did not hear any outside noise. Did not partake of breakfast but the room and staff get A+.

    5
    « Very friendly service from hotel staff and tidy place. »

    The hotel rooms are clean. Well maintained hotel. The staff are very courteous . Breakfast has limited choice but great. Since I am visiting US first time not sure how much versatile the breakfast items are in other hotels. The staff during breakfast time were very friendly, I know the name of two ladies Melanie and Leonor. Will definitely recommend this hotel

    5
    « Great place to stay »

    We will be making future trips through Fremont and will always stay at this hotel. We visit our doctors in the Bay Area and our friends. We used to live in Fremont for 45 years. We had our nieces from Washington always stay at this hotel and they were very satisfied. It is convenient for BART into the city and has easy access to both sides of the bay via freeway.

    3
    « Get an inside-facing room if you want to sleep! »

    The hotel is well-kept, beds are comfortable, and the breakfast is a cut above, but the shopping center it is in is noisy! The hotel is a great value for Silicon Valley, so try to get a room facing the pool/inside the property. I was on the side facing Applebee's and Outback, and during the night there were garbage trucks in and out and making safety beeps as they'd back up every time. 7:30 in the morning, gardeners were using leaf blowers. Amenities were great and clean. Wifi was okay. Not as fast as other hotels, but consistent.

    5
    « Great place, comfortable and calm, professional staff and always smiling »

    Really loved my stay here. Staff here is so welcoming and professional. Really wish to come back here again.There are not enough words to say good things about the hotel staff. Thank you Melanie and ladies for having breakfast ready every morning with a great selection and for keeping the eating area so clean. You guys are really doing a wonderful job there. Jackie you went out of your way to make our stay here memorable and we are well taken care of. From the warm welcome from the front desk to the smiling face of housekeeping everything felt to warm and comfortable. Good team effort to make guests feel like home away from home. I definitely recommend Best Western ????

    5
    « Great place - Newly remodeled rooms »

    Loved this place. Friendly staff, wonderful beds and great breakfast selection. I only wish they had room service. However, there are several restaurants within walking distance. One restaurant is right next door.

    5
    « Comfortable, clean and professional staff »

    Over the years we have seen the place revamped to a more desirable and accommodating place to stay. Thank you Melanie and ladies for having breakfast ready every morning with a great selection and eating area so clean.

    5
    « Comfortable, clean, convienent - great all around »

    Stayed here over the past 7+ months while traveling for work. Great place to stay, clean + comfortable, good breakfast (donuts on Wed.'s), Happy Hour a couple days during the week. Great staff - got to know a lot of them and they'd recognize me when I'd walk in the door and probably gave me a little favored treatment. Would definitely stay there again if I was in the area.

    4
    « Good accomodations but no water »

    The motel was clean and comfortable. However, when we checked in, nobody informed us that all water would be turned off at 9:10am the next day. We were informed by a call at 8:55am that all waterwould be turned off at 9:10am!

  • 5
    « Quite, clean and professional staff »

    We have stayed in other hotels in the area and found that this property was the nicest of them all. The room was recently remodeled, was tastefully decorated and very clean. The staff and management went out of there way to be sure our stay was comfortable. We plan on a return visit in April.

    4
    « Friendly service, excellent breakfast! »

    For being in a concrete jungle (as is most of Fremont) we had some views of trees and green out our window. Reception was very helpful and friendly. Beds were very comfortable. Breakfast was excellent. As a proponent of EV's , I was pleased to see Tesla 80 amp chargers as well as J1772 chargers for all other electric cars--way to go Best Western!

    5
    « Best Hotel In Fremont, California »

    What I liked most at the hotel is the location, closed to the freeway, the eateries are all walking distance and hotel staff and service are excellent. The breakfast food is great and our room is very clean. I also like the 4 cute pillows on each queen bed. The Refresh Executive is Elsa Williams Alpasa.

    5
    « Most Amazing Stay Ever »

    I had the pleasure of staying at The Best Western Plus Garden Court Inn, and the stay was amazing!!! The Room I stayed in (328) was the finest room I have ever stayed in. There is not one aspect of the room I would change! From the beds to the classy bathroom everything was top notch. The crystal clear Direct TV worked great paired with the HDTV's. The all important WiFi was strong and fast. The room was immaculate as it was a match made in hotel heaven!!! All of that to say the real treasure of the hotel is found at its core, and that is the hotels staff. I cannot say enough good things about the entire hotel staff:(David,Jackie,Ricky,Elsa,Adrianna,Weny) to name a few went out of there way to make sure I was well taken care of. It felt as if i was part of there hotel family. Simply put at this Property guest satisfaction is a total team effort. From the housekeepers glowing smiles as they joyfully cleaned rooms to the front desks warm welcome at check in. The whole experience was really beyond belief. I now understand why they are Ranked #1 on tripadviser, and once you stay here you will aswell.

    5
    « Best local hotel in Fremont »

    This Best Western is my home away from home. They have had a beautiful remodel with comfy updated rooms. There is a wonderful complimentary Happy Hour on Tuesdays and Wednesday with appetizers. A beautiful well kept pool is on property. My favorite is the consistency of the staff and how they all know my name,

    5
    « Fremont Buiseness »

    I have stayed at this hotel many times over the past several years, it's always an enjoyable stay. The staff and service are outstanding. The grounds around the hotel are beautiful and almost park like. This hotel sets next to the I-880 fwy but you would never know it, it's very quite.. There is an Applebee's and an Olive Garden right next to the hotel.. Anytime I have any business or pleasure in the Fremont area, I will book this Hotel.

    5
    « Personal attention, very friendly and helpful »

    We stay here often, because my husband loves the breakfast! We both love how they try to grant every request. breakfast we love how Melanie, and Francisca are so helpful and friendly and polite to us.

    5
    « Best Customer Service Ever »

    We were in town for Super Bowl weekend. We were treated like royalty. We showed up a few days early to check out SB light rail arrangements. We were given a map to downtown San Jose for light rail stops. We asked for early check in on the day of the Super Bowl and they were bent over backwards to accommodate our needs. Have never had hotel staff be so helpful. The grounds were lovely and the room was very comfortable and clean. Great staff always equal a great stay in my book

    5
    « Greatly satisfied »

    This was by far the best place we have ever stayed at. Clean, very nice staff, was just like being at home...very comfortable. It had a microwave, fridge, and coffe pot....and was less than motel 6 with much better ser ices. The breakfast was thw bomb!!!! I will recommend to it everyone.

    4
    « Nice Stay »

    We had to stay here for a funeral. We flew in and this was the closest hotel to our family. The hotel was nice. It was surrounded by a lot of shopping and restaurants. It is right off the freeway. The only downside is that we were on the end next to the exterior door and got to listen to it slam all night. The only other problem we had was when we went to check out we were told we could not get a receipt. We couldn't possibly been the only people ever to want an itemized receipt. To expense any stay a company is going to want an itemized receipt. She had to get a managers approval and it honestly seemed like a waste of time and was rude to us as customers.

  • 5
    « Francisca and Melanie »

    It was a delightful stay . Nothing better to start your morning with the most amazing , delicious breakfast . They had it all . Bacon , sausages , waffles , eggs , flavored creamer and the list goes on and on . They have the most polite well manner staff . ( Fransisca )and (Melanie) made me feel like I was royalty . They were very helpful , they greeted me with a smile and positive vibes . I would like every hotel to be like best western . It's truly the best .

    5
    « Pleased »

    After booking room, we realized we were in a hotel right next to a major freeway. We were pleased to find there was no freeway noise. Once the immediate neighbors quieted down, we were please the rest of the night was quiet.

    4
    « Should add Golden State Warriors channel »

    Hotel is very good, has some nice updated rooms. Breakfast and Happy Hour are good!! TV channels are minimal, and do not offer the Warriors and or Giants games. NorCal guests have to go elsewhere to watch these games....Bummer!!!

    5
    « Excellent place to stay for a short vacation! Great service and great staff! »

    This hotel is a perfect place to stay at. The room is very clean and relaxing. It has everything you need. The bathroom is clean, the beds and linens are very comfy and tidy. It has microwave, flat and iron, etc. and everything is ready for use unlike other hotels where u need to request for it first. Their continental breakfast is excellent as well, they serve really delicious food! Their staff are very friendly and accommodating. Thank you Eleanor Hanes for a wonderful service you have given us. All the staff are very friendly and ready to give their big smiles to everyone. I highly recommend this place to all those who are planning to have a trip in North Cali especially here in Fremont! It's like a home away from home! I will surely b e back here!!!!!

    5
    « Great service »

    This hotel was amazing with amazing service we stayed in room 150 I was very impressed with the breakfast crew as well LEONOR and FRANCISCA were amazing with helping me and creating great hospitality!!!! We will definitely be coming back!!!:)

    5
    « Great Hotel »

    This a great for business or pleasure. The Breakfast was the best out of the Best Westerns we have stayed at. This a Very classy hotel. Lots of places to eat also. The pool and spa were nice also. We would stay there again !!

    5
    « Pretty amazing! »

    Good sized room, clean, quiet, nice view, great customer service,(special thanks to Tejanique Riddle & Adriana Davila), it has everything u need, has microwave, fridge, i love the light up mirror outside bathroom, couch, a big desk, lots of light and mirrors.. Its just great!

    5
    « A+ from this picky traveler »

    Newly renovated and well done. Clean and quiet even though it is near the freeway. Easy access to the freeway, restaurants, and shopping was great. The staff was very courteous and helpful. I expect a lot from Best Western's and this one did not disappoint.

    5
    « Excellent stay »

    Clean, comfortable, pet-friendly rooms and a great location with lots of dining options nearby. Plenty of in-room amenities and a nice breakfast spread. And the staff were friendly and helpful as well.

    5
    « great stay »

    what a wonderful staff shana jackie elsa david are great i will come back here again, I just love this hotel so much. yesenia is such a great housekeeper, she cleaned my room so nicely, and leanor from breakfast she was wonderful. i love this hotel I would recommend this to everyone and anyone!

  • 5
    « Got a chance to check out those new rooms! »

    We've stayed here a few times in the past, and we were already impressed at how nice the place was. When you think Best Western, you may not have the highest expectations. This place completely smashes that preconceived idea. The hotel is beautiful inside, the lobby is amazing, and the newly renovated rooms are awesome! It looks like they really put some thought into the new design and features of the rooms when they renovated them. The beds are comfortable, the TV is nice and big, the design and feel is awesome, and there are even USB power ports on the lamps.. smart thinking! The assistant general manager Jackie was hanging out near the breakfast area in the morning, making sure everything was hot and fresh and everyone was happy. It's not often you see that kind of commitment to your customers. Managers are usually tucked away in the back room looking at numbers, but Jackie focuses on what really matters, the customers. The girl who checked us in at 11pm, Tejanique, was extremely upbeat and happy. I mean, its 11pm, haha, but she was attentive and helpful. Sounds like she enjoys her job, and that shines through when you talk to her. Hire the right people, and your customers will be happy, and they did! Thanks to the staff for making this another enjoyable stay, and completely blowing my mind on what to expect from a hotel. We'll be back!

    5
    « Great place to stay in Silicon Valley/Fremont »

    This is my hotel. I stay there for business and pleasure more than 20 times a year. Clean comfortable rooms, great beds, a fabulous staff who goes above and beyond to make you feel at home. Great breakfast, free internet...a great pool, workout room and a yummy happy hour free buffet with wine! A best bet for business or family stays,

    5
    « we are so happy with Best Western Plus Garden court Inn »

    Adriana Davila the front desk and Melanie the lady who help with the breakfast both are very gently and help in everything the people in this hotel are happy people, gently and they love service the others.

    5
    « Beautiful hotel, property and staff! »

    Undergoing renovation now and we stayed in one of the new rooms - they are great, contemporary, well designed! Everything in the room was flawless. Beautiful 3rd floor room overlooking the pool and garden area - with a balcony and chairs, too. The place gives such a peaceful feel despite being right in the middle of the bay area just an on-ramp away from everything! Large breakfast area and huge fresh selection of the standbys - eggs, potatoes/toast... - but also freshly sliced fruit like pineapple! Belgian waffle machines made the perfect waffles: light in the middle and crispy on the outside. We met the breakfast manager, Elsa, and she was great - making sure we had everything we needed (and everyone else, too). Shana and Adriana at the front desk were genuinely polite and professional - This hotel has guest services down pat! Please give our compliments to Jackie and David for the fine team they have created here! Loved our stay and will make this our home while in the Bay Area.

    5
    « Business meeting »

    Melanie, Did a great JOB setting up our meeting Suite. She went out of her way to make sure everything we need was is our meeting room, she was very helpfully. The staff at the front desk are very helpful and friendly!

    5
    « This is my 2nd time staying here. Everyone is very professional and kind. Rooms are very clean. »

    Melanie was very attentive and friendly at the breakfast with excellent customer service! The food was fresh and perfect! The staff at the front desk are very helpful and friendly! A very safe place to stay with lots of amenities nearby. The beds are quite comfortable with lots of pillows.

    5
    « Great stay »

    The people at this hotel go out of there way to make your stay amazing. Rooms are spotless, beds are comfortable enough that you're probably going to be late to that event your headed for. The landscaping is done well. Great for the kids. The Pool and jucuzzi are the cleanest I've see at any place I've ever been too. Breakfast is out of this world.

    5
    « They've really stepped up their game. Much improved over last stay. »

    We've been staying every Thanksgiving for the last five years (local relatives). The facility continues to improve and is very competitive. If I had to be here for business, it would be my first choice. The breakfast is a notable leap from previous years. Everything imaginable is offered. We also liked the wine and nibble gathering the previous night. The wine was surprisingly good and the food offerings diverse and generous. We'll be back next year again with our dog.

    4
    « Family visit »

    Our first stay and enjoyed the convenient location, friendly staff and clean room. Our needs were met quickly. The breakfast was just awesome. Leonor greeted us with a smile each morning and was a great representative of the inn in her helpfulness and conscientious desire to make sure the breakfast experience was great.

    5
    « Family wedding »

    I love this property. I look for a reason to travel to Fremont area so I stay here. They are now remodeling the rooms and they look amazing. I was walking down the hall and I hear the joyful, happy voice singing. To my

  • 4
    « Nice Renovations + Friendly »

    I've been traveling in the area on a long project and have stayed at the Best Western Garden Court the majority of the time. Staff is friendly + professional; grounds are clean + well kept; prices are competative with the area; breakfast is good (and they have happy hour a couple days of the week); wifi internet is reliable. This last week I got a newly renovated room + they've done a great job. I imagine the rest will follow suit.

    5
    « my stay was great »

    i was treated like royalty. they tended to my every need. the breakfast was excellent as always, everything was fresh, and hot. i would highly recommend best western to all. thank you best western. looking forward to my next trip which will be in 2 weeks.

    5
    « Weekend Getaway! »

    Our stay is very pleasant! The staff are great! The GM (David) is so professional and very friendly! The front office staff are wonderful, Shana & Adriana are very helpful and friendly. They are so pleasant to be in the frontdesk. The room are very clean and nicely arrange. The houskeeper are very friendly and the housekeping manager Elsa is very approachable, attentive, helpful and friendly. All of them are your asset to your company. I definitely recommend staying in this hotel. No matter if it's for business or pleasure, this hotel is the place to stay. Excellent in everything!

    3
    « Satisfied but expensive »

    Stayed 4 nights during our San Francisco visit. Nice hotel, room, pool and parking. Breakfast room too small and crowdy. Public ransportation to/from San Francisco Ok from Fremont BART station. Feel afterwards that we paid too much for the room --

    4
    « Pricey but good »

    Every aspect of our stay was good or great. Breakfast had a lot of self serve choices. The stay is somewhat expensive if you only need a comfortable bed. I did not get reward points for our stay. BW has not shown an easy way to receive their rewards.

    3
    « Non-Smokers Worse Nightmare »

    I stayed at this hotel recently with a few friends. We found this at a price within our budget and close to the attraction we were going to. The hotel indicated it was recently renovated and we saw that in the entrance of the hotel with the new modern look. We checked into our room which was located in the building towards the back (closes to Olive Garden). When you walk into the building, an odor hits you right away that you can't really pinpoint. We thought maybe the carpets were recently shampooed and it was the chemicals. Then we entered our room and the smell was even worse. We opened up the sliding door which had a nice view of the landscape and pool. The room was set up nicely with various amenities available. It was clean. We were on a schedule so we just dropped off our luggage and went on our way to our event. Upon return, which was late at night, the smell was still overwhelming. We called the front desk and inquired about changing rooms but none were available. We left the door open in hopes that it would help air out our room. We've concluded that the building must have been a smokers building but the smoke is inside the walls. For breakfast, we walked over to the main building and smelled nothing there. The breakfast was excellent with choices of eggs, ham, sausage, potatoes, waffles, pastries, yogurt, fruit, and cereal to eat. The dining area was clean and maintained. The staff were readily available to replenish items and clean up. Overall, I would have given this place 5 stars but due to the smell we had to endure, as a non-smoker, I couldn't handle it. Unfortunately, it's a 3 star for me.

    5
    « Almost Perfect »

    Clean, quiet (except for noisy doors), nice outdoor pool and hot tub, healthy breakfast with fresh fruit, eggs, yogurt, muffins; patio outside room with mature landscape, friendly staff. Like others, my initial night was listed as $220, but room rate dropped to $139 with AARP and Best Western Rewards. There are several decent chain restaurants (Olive Garden, Applebee's, Denny's) within a block of the inn. Easy access to Interstate 880 highway. Highly recommended!

    5
    « Great hotel »

    Excellent staff, rooms are very clean and updated. Breakfast is amazing. Check in process very smooth. The fitness room was convenient. The Jacuzzi was clean, however I recommend warming up the water more.

    4
    « PRETTY GOOD »

    Decent hotel in a safe area. I thought overpriced for the night I spent during the week but dropped to reasonable other two nights. I would ask for a room facing the pool. My wife and I had a balcony on second floor facing parking lot and workers would hang out and drink beer and smoke pot for a while after work. Then we saw a guy urinating outside the restaurant next door. Not that big a deal but not great either. Thought I left my glasses there and tried to get with lost and found but don't bother, they don't have a system for that. One that works anyway. Staff very nice and pool area beautiful.

    5
    « Lives up to its top TripAdvisor rating »

    I was extremely pleased with everything about this hotel. The rooms were spacious, and the bed was extremely comfortable. The air conditioning was quiet -- something that is very important to a light sleeper like me. The TV was large and its picture was crisp. The shower pressure was good was a water-conserving fixture. The bathroom sink is located in a separate space from the toilet and shower, affording greater privacy. The breakfast was very good in terms of variety and quality. The staff members were extremely friends. The grounds and swimming pooI are lovely and well kept. I would surely stay here again. I have three very minor quibbles. First, in an effort to conserve energy, the thermostat cannot be set lower than 65 degrees. This is probably fine for most people, but I enjoy a really cold room when I sleep. Second, there is some background traffic noise when you open the porch door, but but else can you expect when a hotel is located so conveniently relative to the freeway and stores? Finally, there was no elevator in the two-story building in which my room was located. This was not a problem for me at all, but anyone who can't heft their suitcase up a flight of stairs would need to ask for a ground floor room. In all, though

  • 5
    « Excellent Experience »

    Had a very enjoyable experience. Room was clean and quiet. The check in and out was very fast. The staff was super helpful to me and very friendly. Would not hesitate to stay here again. I was surprised that the breakfast actually tasted good and nice presentation. Clean area and organized which is appreciated.

    5
    « A nice surprise »

    It's very unusual these days to find a hotel/motel that has kept mature trees and gardens on it's property. But at the Best Western Plus in Fremont, the inner court of the property provides a welcome and calming relief to a busy day. During my stay, the weather was nice enough to take advantage of the little patio outside of my room, and sit in the shade of large trees. The pool area looks like its been recently renovated and looked very inviting. I would definitely stay here again. Oh, and lots of very good restaurants nearby. Not too far down the road is a Whole Foods, in addition to a Lucky's that is almost across the street.

    5
    « My type of service »

    Everyone was nice Elsa & Weney were very friendly and made sure I was taken care of after a long night of work...breakfast was hot and filling and the other guess we're very friendly.... made my day go by a little easier also ....will be back :) :) :) :) :) :) :) :) :) :) :) :) :) :) :)

    5
    « Great place, I'll be back! »

    I had just worked a 12 hour shift and didn't feel up to making the drive home. I looked up hotels on my Tripadvisor app and chose Best Western in Fremont when i arrived i was very impressed. Everything from the hotel lobby to the room looked amazing! Ellen was very helpful during my stay and made me feel very much at home. I got the best nights sleep that I've had in a long away from home. I will definitely be back.

    3
    « Not the best choose »

    Hotel is needs a renovation , (during my stay they start one).. Breakfast is sucks, even by comparing to other Best Western's. There was a lot of problem with my door, it wasn't lock, they fixed it , but problem turn back... Gym is a joke. Rooms with pool view is recomended Pool is nice and clean. Stuff are friendly. Location is good.. there is a supermarket , a big mall , restaurants and couple of bars

    5
    « Will stay again »

    Updated, clean, comfortable with friendly, helpful staff. Nice outdoor grounds and lobby area. Good breakfast and mid-week happy hour for rewards members. Just off freeway but quiet. Near numerous stores and restaurants.

    5
    « Stay »

    We went to California for a wedding picked this hotel because it was close to wedding and Golden State Baptist College where we had friends to visit. I am so glad we picked this hotel it was clean and breakfast was really good. Would stay here again if I go back to California

 

Getting to the hotel ...

All directions
·From: The north. Take Interstate 880 South to the Mowry Avenue Exit. Turn left over the freeway. When you come to the light, Farwell Avenue, turn right and you will see the Best Western Plus Garden Court Inn. ·From: The south. Take Interstate 880 North to the Mowry Avenue Exit and turn right. When you come to the light, Farwell Avenue, turn right and you will see the Best Western Plus Garden Court Inn.