Hotel Jutlandia, BW Signature Collection

We arrived via ferry from Goteborg and the long-covered ramp from the ferry arrives maybe 50 metres from the hotel door, fantastic! Check in was fine! We had a large business room with balcony giving a fantastic wide-angle view of the harbour, dock and ferry terminal, wow! We were in 311 so not high off the street but high enough. Our room had two singles pushed together, great! Night tables, work desk, chair, couch, coffee table, fridge, TV (mostly Danish channels), coffee/tea, heating, big deck with 2 sitting chairs, giant bathroom, closet, hangers, hair dryer, iron, everything we needed and more! Good lighting and heating in the room also. Breakfast on the 6th floor was a large wonderful, buffet, too many items to list and we enjoyed everything. Also, a great harbour view! Their Blues Festival was on and this was a stop for the pickup bus, very nice. Great hotel, would love to come back!

Always happy, cheerfully and very helpful staff. Rooms are clean and updated to the newest standards. Breakfast restaurant have a wide selection and has something fór everyone. I recommend choosing the business room with sea view. View is amazing to wake up to!

The rooms is big, but gives some feeling of "empty" rooms. But do not visit this hotell the weeks before Christmas, they rent out the restaurant in 6th floor to partys. I could tell you, the hotell is extremely "noisy". You could really feel the music playing through the floors. Last Saturday when i checked in i was offered "3M Foam Earplug", cause there was a party scheduled with music until 01.00 clock! (Been trying to sleep with earplugs before, not a succes! Imagine, check in to a hotell and be offered earplugs!) The next Thursday the party was going on until 24 o'clock! The recepionist was sorry but offered no help that Thursday, today it is Friday, the music is going strongly at this time 23.55. The recepionist offered me another room, but as i should only stay until Sunday i didn't bother to do the hassel of switching to another room. (with propably a little less noise) Been working all over the world the last 12-14 years, never experienced this before. To be honest, never wrote a complaine on tripadvisor in my whole life, but this party and noise problems i think guests should be warned about. Will not stay at this hotell next time i'm in Fredrikshavn. On the other hand, judging the noise from upstairs, it seems like the guests at the party is having a good time! Not so fun going to job tomorrow with this lack of sleep.

A little advice. I have just checked your web site and the economy room description says nothing about not having your room cleaned during your stay, nothing about not changing towels, replenishing the coffee or tea or emptying the trash. I would suggest that if you are having to explain this policy at the reception after someone complains, then that is too late. Why would you even have this unhygienic option?

I have spent three nights at the hotel in connection with a wedding, and had a handful of guests do the same. The first two nights went well, while the last night was a particularly unpleasant experience. My guests experienced being harassed by the male receptionist who was on duty in the evening/night from 6-7. July. The receptionist approached the guests several times and explicitly expressed that they did not look like the guests of the place, and acted several times in an intimidating and conflict-seeking manner. The person's behavior differed markedly from the hotel's other receptionists, but the experience naturally means that I cannot recommend the hotel in any way.

Worst scam ever. The hotel is very old and smelly, dont let you fool by those photos. the bed mattres were so unconfortable and old that it was imposible to sleep in. They are so cheap that I couldnt change to an early checkout and the "director" decide to keep the money for the extra night I didnt stay. The suites are under the restaurant were they play live music, so forget about sleeping and resting. I wont never come back to that hole.