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Best Western Plus Hotel Fort Saskatchewan Inn & Suites, Fort Saskatchewan

4.5/5  - basé sur 118 notations.
50 Westpark Boulevard, T8L 0B2, Fort Saskatchewan, Canada - See map

In the heart of Fort Saskatchew's corporate and recreation district, this elegant 100 room smoke-free hotel offers the conveniences of home and easy access to area businesses and attractions. Located on Westpark Boulevard, just one block away from Hwy 21. South Fort Mall, Street Mall and decent dining experiences are just minutes away. The Best Western Plus Fort Saskatchewan Inn & Suites is home to a variety of nearby attractions. Fort Saskatchewan and Strathcona County are in the heart of Alberta's Industrial Heartland and is Canada's largest hydrocarbon processing region. The area is one of the world's most attractive locations for petrochemical, chemical and oil and gas production. Business travelers will find some of the largest oil refineries and petrochemical complexes in North America nearby including Imperial Oil, Suncor, Enbridge, Alberta Envirofuels, Dow Chemical and Shell. Hotel guests will enjoy a daily hot breakfast, complimentary parking, wired and wireless high-speed Internet and free local calls. Relax and refresh in the indoor pool and hot tub. The fitness and business centers are available to guests seven days a week. Well appointed guestrooms feature pillow top mattresses with triple sheeting, 40-inch LCD TV's, in-room coffee, microwaves and refrigerators. We welcome you to stay at the Best Western Plus Fort Sasktchewan Inn & Suites on your next visit to Fort Saskatchewan or Strathcona County, book a reservation today. Enjoy your stay!

Best Western Plus

Hotel Fort Saskatchewan Inn & Suites

LABEL_ITINERAIRE

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LABEL_ARRIVEE:

Hotel advantages

  • Spa
    Spa
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 115 guest reviews
NOTE ISSUED
Excellent
89
Very Good
22
Average
3
Poor
1
Terrible
0
REFER TO NOTICE
Business Business
43
Couples Couples
18
Family Family
47
Friends getaway Friends getaway
5
Solo travel Solo travel
4
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Comfortable stay, accommodating staff"

3
30/08/2018

The staff at this hotel are very attentive. On arrival the we were given room 103. I am not sure if this room is not regularly used as it was not as clean (floor) as I expected. This room is along a corridor that has a smell. The hotel staff were forthcoming that they are working on correcting this problem and graciously moved us to another room. The new room 434 was very good. We appreciated this prompt action. The rooms are well appointed although changing out the lighting to brighter (and cheaper to run) LED bulbs would be a major improvement as the rooms are somewhat dark. The kitchen equipped rooms have limited dishes and accessories, but the staff again accommodated us with what we required for an extended stay. Overall we enjoyed our stay with a good free breakfast, good laundry facilities and a very friendly staff. I would suggest that advertising the adjacent Frieson Brothers Grocery would be to the hotel's advantage.

Sean P, Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel. Sean Park - GM

"Lovely property"

5
25/08/2018

This is a lovely gem of a hotel. It is very spacious, clean and well maintained. I was very pleased with the comfort of the room. Breakfast was lovely and a pleasant surprise to see real scrambled eggs! The staff go out of their way to make your stay meet your expectations. I will definitely stay here again.

Sean P, Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel. Sean Park - GM

"Great for family holidays or business travel"

4
21/08/2018

Very impressed with this hotel. Almost don't want to give a good review because I don't want more people staying there which may make them too busy for my next trip! Rooms were quiet, A/C worked well, beds were comfy, breakfast had a great selection. Easy to find but just off the main road so not a lot of outside noise either.

Sean P, Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel. Sean Park - GM

"Team Trip and the staff were awesome!"

5
15/07/2018

We had a late arriving youth sports team. The manager on duty took care of our check in. He was amazing and very accommodating. The hotel was fully booked and he was still able to shuffle a few rooms to meet our needs.

Sean P, Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel. Sean Park - GM

"Clean, quiet, economical and comfortable"

5
01/07/2018

We stayed here in the fall (we got stuck here due to snow along our planned route and everyone was most kind be helpful) as well as this trip and both times we were more than pleased with the service and the amenities. The bed and pillows were very comfortable without any scented laundry detergent I am pleased to say. This time I did our laundry here and was pleased with the cleanliness, price and the timing of the machines. I will recommend this hotel to our friends and will certainly stay here again when we are coming through.

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel. Sean Park - GM

"clean and quit"

5
27/05/2018

every thing was top shelf room was clean breakfest great and started at 5am parking spots a bit small for full sized truck was very quit got lots of sleep bed was good quallity staff was frendly bed was good quallity

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel. Sean Park - GM

"Best Place We've Stayed for a Dance Competition"

5
18/05/2018

The staff was extremely friendly, the room was huge and comfortable, the rate was excellent because we got given a discount for the dance competition even though we didn't book in advance, and the breakfast buffet was delicious. A waffle maker, real food including sausages and eggs, and even the biscuits were kept warm. We were also only 5 minutes from the dance competition which was very convenient. 10/10 would recommend.

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel. Sean Park - GM

"Highly recommend this hotel"

5
11/05/2018

This hotel provided one of the best stays that we have had and we travel a lot. The hotel is very well maintained and easy to find if you are arriving from the Edmonton International Airport. We arrived very early and we were able to get our room well before the 3 p.m. check-in, which we were very grateful for. The room is the very spacious and provides a lot of comfort, especially if the relatives or friends want to visit in your room. The beds are very comfortable and the rooms are very quiet so no hallway noise. The free breakfast was amazing and the time frame that breakfast is available is great. This is a full on hot breakfast, self-serve and also includes some dinner items, there is definitely something for everyone, even picky eaters. The staff were amazing and a very special thank you to Ayesha who really made our stay special. Check-in and check-out is a breeze and there is zero negative that I can provide and a lot of ‘highly recommends' for this hotel. Our best stay ever, thank you to Best Western!

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel. Sean Park - GM

"Will stay again!"

5
04/05/2018

Friendly helpful staff. We were visiting family just N of Edmonton so this was a good alternative to staying in the city.The hotel is newer and the rooms are nicely appointed and very clean. The beds and pillows were very comfortable. I keep the room fan on low and heard nothing all night. There is a garage/convenience store, a Shoppers Drug Mart and a nice restaurant (Sawmill) a short walk from the hotel. Side door is accessible with room key which is handy.

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel. Sean Park - GM

"Excellent hotel"

5
03/05/2018

Was in yown for a dance competition in Sherwood Park and this was the closest hotel with vacancy. Breakfast was great, pool nice temperature. Huge room, clean and very friendly staff. Had a lovely stay.

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel. Sean Park - GM

"Exceelent place to stay"

5
17/04/2018

I've stayed at 5 different locations with BW. At each location, the staff have been completely professional and caring of individual needs. The hotels themselves are top notch places to stay. Comfortable clean rooms & excellent breakfast options.

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel. Sean Park - GM

"Overnight Stay - Jacuzzi Suite"

4
31/03/2018

We stayed overnight at the Best Western Plus after attending a Christmas party. We were greeted promptly and check in was a breeze. We stayed in the jacuzzi suite on the main level. It was very quiet and the bed was comfortable. The jacuzzi tub was clean and worked great. We enjoyed the complimentary breakfast the next morning - they really do have something for everyone! Highly recommend this hotel for your next stay wether it's for work, school, family or sports.

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel. Sean Park - GM

"Quick Stay"

5
18/03/2018

Very nice hotel. The room was very clean and the bed was really comfortable. The staff were freindly and helpful. The breakfast was good and lots of selection. ehe location was good. Close to restaurants, nightlife and shopping.

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel. Sean Park - GM

"Great hotel for great value"

5
08/03/2018

Excellent hotel. Breakfast had good quality and variation. Staff was friendly. Clean hotel. Very close to other restaurants and other amenities. Would recommend this hotel to all guests. Value for what you get is really good.

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for being with us Ryanwade. We appreciate you taking the to review us and appreciate your feedback. We hope to see you again. Take care. Sean Park

"Best Western Plus earns it's +"

4
08/01/2018

Over the past few months I have had to stay in holes in the Edmonton area. I chose not to stay in Fort Saskatchewan because of what I thought would be to much distance between conducting business and the hotel. I look back and wish that I had made the effort to stay with this hotel for all my previous stays in Edmonton. I am a very picky person and I inspect my hotel rooms prior to accepting them. The cleaning staff performed to a very high standard. The room was very clean. The bathroom, bathtub and floor were free of any stains, streaks or body hair. The linens in the bathroom were crisp white and stain free. This is where many hotels fail when I inspect the bedding. This hotel did not. The sheets were fresh. They were free of any kind stain or body hair. I admit I am very picky. This hotel room was kept a very high standard of cleanliness. The staff on duty were excellent. Any staff member I interacted with too pride in what they do. They projected that the customer IS their priority. The price of this hotel is also fantastic. Those are just my thoughts. I hope they help.

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for sharing your recent experience at Best Western Plus Fort Saskatchewan Inn & Suites. I am pleased to know you had great time staying with us. If you are coming down to this area, please call us at 587-285-8033 to make reservation, and we will be happy to accommodate you and your family again. Again, thank you for your review, I hope to see you again in near future! Yours in hospitality, Sean Park General Manager Best Western Plus Fort Saskatchewan Inn & Suites

"Amazing Hotel"

5
02/01/2018

We booked a room with our grandchildren on New Years Eve and Errol gave us a free upgrade to the executive suite!! That way our 2 and 4 year old grandchildren would have their own room. Amazing New Years Eve spent making memories!! I would recommend this hotel!!!

Sean P, Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further improvement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards Sean Park - General Manager

"My Stay"

5
02/01/2018

This is a Great Hotel to stay at, the staff is friendly and the breakfast is good too. There is a pool which is nice for the children and an exercise room too. It is right across from Timmies & The Canadian Brew House.

Sean P, Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further improvement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards Sean Park - General Manager

"Enjoy your stay in Fort Saskatchewan's Best Western Plus"

4
28/12/2017

I would recommend this hotel. The staff from the front desk to the kitchen to housekeeping are polite, patient and very helpful .There is a children's park close by and not far away along the river valley is a little lake stocked with fish. There is a drug store, liquor store, fast food,restaurants and other little shops within walking distance

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further improvement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards Sean Park - General Manager

"all around great stay"

5
20/12/2017

I travel extensively for work and this hotel was great to come back to at the end of a day. Friendly staff, big clean rooms, great fitness facility for a hotel and a breakfast that I looked forward to each morning.

Sean P, Front Office at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for taking the time to share your experience at Best Western Plus Fort Saskatchewan. I am glad to know you enjoyed our service so much, you ended up stay longer! We provide complimentary breakfast for every guest and we are proud to serve breakfast to our guests who stay at the hotel. We receive many positive feedbacks from the guests and we thrive on them. If you are coming to Fort Saskatchewan again, please give us a call at 587-285-8033, we will be happy to accommodate you again. Thank you for staying at Best Western Plus Fort Saskatchewan, I hope to see you again in near future. Sincerely, Danny 587-285-8033

"nice but tub is just a catch basin for shower too shallow"

4
12/12/2017

everything was nice except very disappointed in bathtub could not even get wet without having to splash so soak in tub impossible except maybe just feet or legs. however the staff are helpfull But: NOTE: every stay I have to call cable company to troubleshoot internet connection

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further improvement within the team to ensure personal service and warm welcome for your next visit. we will changed what you sad. If you visit next time we will take care for you. All the best and see you soon! Warm regards Sean Park - General Manager

"Good stay"

5
23/11/2017

Rooms were very clean and tidy. Everything as it should be. Hotel was just off the main highway and close to our connections we needed to make.Breakfast started at 5am which is required in my case. Breakfast has a good variety of choices.

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further improvement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! next time give us infomation We give something for you. Warm regards Sean Park - General Manager.

"Quiet, clean hotel with friendly staff."

4
21/11/2017

I was working 8 13 hour nights and stayed through a weekend. I had asked for a 4th/top floor room and stay was very quiet. Bed was very comfortable and room was clean. The front desk day clerk Ayesha arranged for housekeeping on Monday, Wednesday and Friday at 6 pm because i was sleeping from 9:30 am to 4:30 pm. Staff was friendly and breakfast was better quality, with more choices than most hotels.(They had a variety of fruit that was fresh and appealing each day.)

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for being our guest and for your review! We're glad to see you enjoyed your stay and found your room quiet and comfortable. We hope to welcome you again soon.

"Fantastic!"

5
12/11/2017

Staff was super helpful and friendly! Had a mix up with the crib we requested (it accidentally ended up in the next room) but they had it resolved within 10 minutes and even checked with us if the sheets in the crib were acceptable. Such great service! Breakfast was great! Room was very nice. Would definitely stay again!

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further improvement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards Sean Park - General Manager

"Oct 2017 Best Western stay"

5
12/11/2017

I give the management and staff a big thumbs up. I'd like to add that I've stayed here another 3 times at 4 nights each since the October stay. As a longer term resident, I would like to see a better band width internet. I had trouble streaming the SN oiler channel on my computer as well as net flicks. This is the 4th different B W hotel I've stayed in this year and the only one with this issue. I really don't have any other complaints. The staff is always courteous. Whether it's the front desk staff or the cleaning staff, you're always greeted as you pass by them. I definitely will be staying here through out my business here in the Fort and would recommend others business or pleasure to do so as well.

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further improvement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards Sean Park - General Manager

"Fort Saskatchewan"

4
06/11/2017

Comfortable, clean and modern facilities. Well located to transportation and other amenities. No issues or concerns during the stay. Breakfast item were the standard fare normally seen. Express checkout was helpful. Staff provided allowance for extended checkout on request.

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Dear Guest, Thank you for sharing your recent experience at Best Western Plus Fort Saskatchewan Inn & Suites. I am pleased to know you had great time staying with us. If you are coming down to this area, please call us at 587-285-8033 to make reservation, and we will be happy to accommodate you and your family again. Again, thank you for your review, I hope to see you again in near future! Yours in hospitality, Sean Park General Manager 587-285-8033

"Less than satisfying"

3
19/10/2017

Not the usual high standard I have experienced with Best Western. Bathtub wall had dried on soap or shampoo from previous occupant. Checkout customer service representative was only using one word answers such as "ya" and "um hum" Breakfast buffet was luke warm at best.

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Dear Michael W, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 780-977-1693. Sincerely, Sean Park General Manager Best Western Plus Fort Saskatchewan Inn & Suites

"Great hotel close to Edmonton"

5
19/10/2017

Excellent hotel close to the city but without the city noise. This hotel is very clean, comfortable and has very helpful staff. The breakfast provided a lot of choice. The amenities are very useful for those travelling for work as well as pleasure.

Sean P, Front Office at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for taking the time to share your experience at Best Western Plus Fort Saskatchewan. I am glad to know you enjoyed our service so much, you ended up stay longer! We provide complimentary breakfast for every guest and we are proud to serve breakfast to our guests who stay at the hotel. We receive many positive feedbacks from the guests and we thrive on them. If you are coming to Fort Saskatchewan again, please give us a call at 587-285-8033, we will be happy to accommodate you again. Thank you for staying at Best Western Plus Fort Saskatchewan, I hope to see you again in near future. Sincerely, Danny 587-285-8033

"Pleasant stay for our big family!"

5
12/10/2017

Came to stay as a family for a birthday, loved the big room , pool and breakfast. Was clean and comfortable, had a kitchenette but no dishes , utensils or kitchen linens. A bit of a mix up with our reservation but helpful staff helped make us comfortable. Good value, would definitely recommend.

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further improvement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! next time give us infomation We give something for you. Warm regards Sean Park - General Manager.

"Excellent hotel, great value for price!"

5
11/10/2017

Stayed here for two nights in October. Staff were friendly and willing to accommodate any special requests. When the heater didn't work in our room they were quick to try and fix it and then offered us the same room on a different floor when it couldn't be fixed. Rooms were clean. Lots of selection in the continental breakfast. There is Keurig coffee available 24/7 in the lobby! Huge perk.

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further improvement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! next time give us infomation We give something for you. Warm regards Sean Park - General Manager.

"BEST HOTEL IN Fort SASK "Hands down""

5
10/10/2017

The people employed here at the BW in Fort Saskatchewan are just truly fantastic, from the front desk to the House keeping. Love the property and loved the people and the experience. I highly recommend this property if your looking for business or pleasure

"CP Trip"

5
06/10/2017

This hotel has excellent features in addition to good rooms and helpful staff. The hotel is well situated for road access to all of the Capital Region and is easy to get in and out of. There is ample parking for trucks and SUV's. I would definitely recommend this hotel for value for money.

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further improvement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards Sean Park - General Manager

"Friendliest staff around."

5
02/10/2017

You definatly want to stay here if looking for the best hotel around the area. From them having the best staff around to the clean room and great breakfast... well dont think about where to stay. This is your best choice around!

Sean P, Front at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for taking the time to share your experience at Best Western Plus Fort Saskatchewan. I am glad to know you enjoyed our service so much, you ended up stay longer! We provide complimentary breakfast for every guest and we are proud to serve breakfast to our guests who stay at the hotel. We receive many positive feedbacks from the guests and we thrive on them. If you are coming to Fort Saskatchewan again, please give us a call at 587-285-8033, we will be happy to accommodate you again. Thank you for staying at Best Western Plus Fort Saskatchewan, I hope to see you again in near future. Sincerely, Danny 587-285-8033

"80th Birthday celebration"

5
27/09/2017

We were pleased with our stay at this hotel Staff was very helpful,polite and willing to help. Breakfasts were lovely and were varied, each day offered something new. Our suite was large, comfortable beds and up-to-date bedding and decor If you had a request for something that request would be filled as quickly as possible If you book this hotel you will not be disappointed I do wish the hotel had a shuttle bus as they are quite far from any amenities Not walkable

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for sharing your recent experience at Best Western Plus Fort Saskatchewan Inn & Suites. I am pleased to know you had great time staying with us. If you are coming down to this area, please call us at 587-285-8033 to make reservation, and we will be happy to accommodate you and your family again. Again, thank you for your review, I hope to see you again in near future! Yours in hospitality, Sean Park General Manager 587-285-8033

"Nice hotel"

4
24/09/2017

Very nice hotel at the outskirts of town close to Tim's and nice walks. It is a new property and has a great breakfast. You will enjoy your stay. Five minutes to downtown or you can walk or bike along the river.

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for sharing your recent experience at Best Western Plus Fort Saskatchewan Inn & Suites. I am pleased to know you had great time staying with us. If you are coming down to this area, please call us at 587-285-8033 to make reservation, and we will be happy to accommodate you and your family again. Again, thank you for your review, I hope to see you again in near future! Yours in hospitality, Sean Park General Manager 587-285-8033

"Great experience for the family"

5
10/09/2017

Great experience, was able to call afterwards and follow up on the reservation- friendly staff at check in. Very clean, organized, well maintained building. Lots of places within walking distance - Tim Hortons right out front.

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further improvement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards Sean Park - General Manager

"Great place to stay in Fort Saskatchewan"

4
10/09/2017

Conveniently located fairly new hotel, clean, spacious rooms, nice décor, very comfortable beds, nice bathroom facilities with good lighting. Rates are reasonable and hot breakfast buffet is included. Staff are friendly and welcoming. We would stay here again

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for sharing your recent experience at Best Western Plus Fort Saskatchewan Inn & Suites. I am pleased to know you had great time staying with us. If you are coming down to this area, please call us at 587-285-8033 to make reservation, and we will be happy to accommodate you and your family again. Again, thank you for your review, I hope to see you again in near future! Yours in hospitality, Sean Park General Manager 587-285-8033

"Everything was great"

5
09/09/2017

No parking due to restaurants next to the hotel. They would us up the hotel parking which made it that I had to park on the street. I parked infront of the hotel tucked away and a staff memeber wrote a letter and put on my truck threatening to tow it. Other then that all good

Sean P, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further improvement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! next time give us infomation We give something for you. Warm regards Sean Park - General Manager.

"Pleasant week long stay"

4
04/09/2017

We had reserved 2 rooms for 7 nights. First off I must say that we found Errol and Ayesha at the front desk, and the young man and woman who looked after us at breakfast, as well as the housekeeping staff to be professional and indeed very friendly and polite. The rooms were very clean and modern, and beds very comfortable. Because of hotel location, the traffic noise was non-existent, ensuring we slept peacefully. The only complaint we have is the use of air freshener in the elevators and some hallways. It was way too over-powering, and really not necessary. Located within spitting distance is Tim Horton's, Wendy's, as well as Great Canadian Brewhouse. Shoppers Drug Mart is located across the parking lot, and Husky gas station is in the other direction. Across the road is a small strip mall which has a bakery, pizza restaurant, florist, etc. Montana's BBQ and Bar is a 2 minute drive away. Walmart is less than a 5 minute drive away. We would absolutely stay here again on future trips to the area.

, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Dear Guest, Thank you for sharing your recent experience at Best Western Plus Fort Saskatchewan Inn & Suites. I am pleased to know you had great time staying with us. If you are coming down to this area, please call us at 587-285-8033 to make reservation, and we will be happy to accommodate you and your family again. Again, thank you for your review, I hope to see you again in near future! Yours in hospitality, Sean Park General Manager 587-285-8033

"Extremely Good Hotel for the Price"

4
28/08/2017

The exterior of the building appeared to be low cost construction (artificial rock/brick facade) but well constructed. I was very pleased with the selection and quality of coffees and tea provided. The beds and cleanliness were excellent. My only complaint (but very minor) is that the room lights were all individually controlled, with no master control requiring a lot of wandering around to shut things off when when I went to retire.

, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for sharing your recent experience at Best Western Plus Fort Saskatchewan Inn & Suites. I am pleased to know you had great time staying with us. If you are coming down to this area, please call us at 587-285-8033 to make reservation, and we will be happy to accommodate you and your family again. Again, thank you for your review, I hope to see you again in near future! Yours in hospitality, Sean Park General Manager 587-285-8033

"great bed, best pillows ever, clean and comfortable"

5
28/08/2017

This is a great hotel. Great location, wonderful staff. Breakfast was delicious. Beautifully fluffly fresh waffles. The rooms are so clean, and fresh smelling. The bathroom is very spacious. The closet came with hangers and several laundry bags, which is always appreciated. Great lighting...2 table lamps and 2 standing lamps. Comfortable beds, and absolutely the best pillows ever. Would definitely stay again

, Front Office at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for taking the time to share your experience at Best Western Plus Fort Saskatchewan. I am glad to know you enjoyed our service so much, you ended up stay longer! We provide complimentary breakfast for every guest and we are proud to serve breakfast to our guests who stay at the hotel. We receive many positive feedbacks from the guests and we thrive on them. If you are coming to Fort Saskatchewan again, please give us a call at 587-285-8033, we will be happy to accommodate you again. Thank you for staying at Best Western Plus Fort Saskatchewan, I hope to see you again in near future. Sincerely, Danny 587-285-8033

"Fort Saskatchewan"

5
26/08/2017

Excellent staff customer service is excellent. Staff members very friendly. Excellent pool and hot tub and dry sauna. Hotel is well kept and well maintained. Breakfast is provided and his a hot breakfast.

, Front office at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for taking the time to share your experience at Best Western Plus Fort Saskatchewan. I am glad to know you enjoyed our service so much, you ended up stay longer! We provide complimentary breakfast for every guest and we are proud to serve breakfast to our guests who stay at the hotel. We receive many positive feedbacks from the guests and we thrive on them. If you are coming to Fort Saskatchewan again, please give us a call at 587-285-8033, we will be happy to accommodate you again. Thank you for staying at Best Western Plus Fort Saskatchewan, I hope to see you again in near future. Sincerely, Danny 587-285-8033

"Great stay!"

4
17/08/2017

Had a great experience here! All staff we encountered were excellent and super helpful. Room was very clean and comfortable. Breakfast was pretty good for continental. I would definitely recommend this hotel and we will definitely be staying again!

, Front office at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for taking the time to share your experience at Best Western Plus Fort Saskatchewan. I am glad to know you enjoyed our service so much, you ended up stay longer! We provide complimentary breakfast for every guest and we are proud to serve breakfast to our guests who stay at the hotel. We receive many positive feedbacks from the guests and we thrive on them. If you are coming to Fort Saskatchewan again, please give us a call at 587-285-8033, we will be happy to accommodate you again. Thank you for staying at Best Western Plus Fort Saskatchewan, I hope to see you again in near future. Sincerely, Danny 587-285-8033

"Awesome stay!"

5
15/08/2017

We stayed here while meeting friends who were passing through camping. Excellent service, friendly staff, spotlessly clean, excellent breakfast buffet - such a relaxing stay. Most definitely will stay there again if we ever find the need to be in the Fort Sk area!

, Front office at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for taking the time to share your experience at Best Western Plus Fort Saskatchewan. I am glad to know you enjoyed our service so much, you ended up stay longer! We provide complimentary breakfast for every guest and we are proud to serve breakfast to our guests who stay at the hotel. We receive many positive feedbacks from the guests and we thrive on them. If you are coming to Fort Saskatchewan again, please give us a call at 587-285-8033, we will be happy to accommodate you again. Thank you for staying at Best Western Plus Fort Saskatchewan, I hope to see you again in near future. Sincerely, Danny 587-285-8033

"Best service possible clean and comfy"

5
09/08/2017

I am a repeat customer have stayed at this property dozens of times. Always welcomed with smiles. The property is located near many places to eat and shop. Free parking Wi-Fi free cookies when you check on too. Very nice modern rooms clean always spotless. The pool and hot tub great place to relax. Well lit halls quite rooms. I have nothing neg to say.

, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Dear Guest, Thank you for sharing your recent experience at Best Western Plus Fort Saskatchewan Inn & Suites. I am pleased to know you had great time staying with us. If you are coming down to this area, please call us at 587-285-8033 to make reservation, and we will be happy to accommodate you and your family again. Again, thank you for your review, I hope to see you again in near future! Yours in hospitality, Sean Park General Manager 587-285-8033

"My Stay"

5
25/07/2017

We love staying here it is in a great location with two restaurants & a gas station in the same location, the rooms are clean and comfortable, the staff is helpful & friendly plus you get a free breakfast!

, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Dear Guest, Thank you for sharing your recent experience at Best Western Plus Fort Saskatchewan Inn & Suites. I am pleased to know you had great time staying with us. If you are coming down to this area, please call us at 587-285-8033 to make reservation, and we will be happy to accommodate you and your family again. Again, thank you for your review, I hope to see you again in near future! Yours in hospitality, Sean Park General Manager 587-285-8033

"Great price for great sevice"

5
02/07/2017

Every thing was 5 stars my only drawback was the room I checked into at midnight was like a icebox and it took me half an hour to figure out how to shut it off. And if you are a smoker it's a 100 percent smoke free and if you go out the side doors they lock behind you and the keyless entry don't work after midnight so you have to go through the front but like I said it still was a 5 star stay

, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Dear Guest, Thank you for sharing your recent experience at Best Western Plus Fort Saskatchewan Inn & Suites. I am pleased to know you had great time staying with us. If you are coming down to this area, please call us at 587-285-8033 to make reservation, and we will be happy to accommodate you and your family again. Again, thank you for your review, I hope to see you again in near future! Yours in hospitality, Sean Park General Manager 587-285-8033

"The only place I stay while in Fort Saskatchewan"

5
01/07/2017

This facility is excellent. Free parking, high speed wifi, breakfast and printing in the business centre. The higher end hotels cost more and charge for everyone of those items Best Western Fort Saskatchewan provides at no cost. The staff are great, rooms are spacious, clean and comfortable.

"Stay was more than we expected from the hotel."

5
26/06/2017

Stay was wonderful. Queen size beds were so comfortable. Room was very clean and roomy. Breakfast was tasty and a very good selection. Above all the staff was SO SO FRIENDLY. We would definitely stay at a Best Western again.

"2 day trip"

5
25/06/2017

the rooms were excellent.. the beds .. wonderful... the morning breakfast is excellent... waffles.. pancakes.. buns and toast.. scrambled eggs.. another egg dish... excellent sausages,,, potatoes.. bacon... juices of all kinds.. lots of cereal.. hot & cold.. boil eggs.. they make their own cookies there... coffee everywhere... from your room to the lobby and breakfast room.. lots of tables... this is the best I ever had.. we do travel and this was great.. got a excellent price on name your own price on priceline.. $78.00+ taxes .. the end of june 2017... other than the pool was cool .. the hot tub was hot.. I would give it a 9.9 of ten..... I have not stayed in a better hotel.. staff was excellent..

"Poor sleep"

4
20/06/2017

Decided to take a room rather than drive early in the morning. Unless roads are in poor condition I will drive next time. Room was clean, good enough but no hotel seems to meet that same home feeling.

"Ask for a room with curtains that close."

3
20/06/2017

The hotel is fairly new and in good condition. Poor quality building materials, but for now it still feels fresh. The beds are comfortable, and clean. Our room didnt have curtains that drew closed so the sun woke us up bright and early. Also had a very hard time finding someone at the front desk after 10pm.

"Squeezing every dime from us."

3
05/06/2017

The place was ok. Our relatives all rented for the weekend. Still wanted $13 before they would send my forgotten E-Readed cord. Never again staying there. NO CUSTOMER SKILLS. We stay with Best Western all the time. REALLY turned me off that after spending thousands they still wanted more.

"awesome"

5
03/06/2017

Excellent and very accommodating. The room was spotless and I love the microwave and mini fridge....the pillows well the are next to none....I don't like big pillows but most do and hey would love them...the pool was great and hot tub was awesome...I love them.... the breakfast offer was great but I was mixed up on the times and missed it on the one day I could of used it...but that was my fault...we will most definitely will be staying with yous again..thank you for the enjoyable stay!

"Soccer stay"

5
29/05/2017

I spend a fair amount of time at soccer tournaments in Sherwood Park and I find staying at the hotel in Fort Saskatchewan is worth travelling that few extra kilometres to stay at. It is nice a quiet and clean and the staff is wonderful!

"Overall stay"

4
15/05/2017

Clean, comfortable,rooms. Location is convientant . Full breakfast menu. Parking was excellent at hotel. This hotel also has an electric vechile charging station across from the entrance to rhe hotel. Shopping and restaurants with in a short walk.

"Best hotel in Fort Saskatewan"

5
08/05/2017

Pleasant stay, no outside room noise and great location. Great sports bar located next door with a good food selection, as well Tim Hortons next to the hotel. Suites are ample and comfortable. Pool, hot tub and sauna are clean and to expectation from the BW brand.

"Great place to stay"

5
08/05/2017

Clean, quiet, great service and close to a good selection of Restaurants and bar. Great for business travel and very easy to find. The staff are amazing and always make sure that I have a great stay I always try to stay at this BW when in Fort Saskatchewan.

"excellent hotel"

5
07/05/2017

Excellent hotel, plan to stay there again. A gem in the Edmonton area, Close to restaurants, & Tim Horton"s. Easy access to highways in & out of Edmonton & Sherwood Park. Hotel provided information on Fort Saskatchewan, nice community

"Best place ever"

5
02/05/2017

I would recommend staying at the Fort Sask Best Western to anyone very clean rooms,helpful staff, great breakfast. You will not be disappointed. The staff go out of their way to make sure your stay is comfortable and you are happy with your room and comfortable. If you are returning to the area for any reason they will give you the best rate possible.

"Clean, friendly and comfortable"

5
24/04/2017

We enjoyed our stay here in April for our daughters dance competition. The staff were all very friendly and polite. The hotel it's self was clean and well maintained. Our room was comfortable and clean! Breakfast was included and it was alright. The kids enjoyed playing in the pool and the staff was kind enough to put the hockey game on in the lobby for all the parents who wanted to watch. We would certainly stay here again!

Bestwestern F, Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Dear Sarah Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 587-285-8033. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Sean Park General Manager BEST WESTERN Plus Fort Saskatchewan Inn & Suites

"Great stay"

4
03/04/2017

Nice hotel at a great price with breakfast included. The staff we're extremely friendly and helpful. The rooms were clean and quiet with very comfortable beds. I would definitely stay there again. ...

Bestwestern F, Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Dear shawn Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 587-285-8033. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Sean Park General Manager BEST WESTERN Plus Fort Saskatchewan Inn & Suites

"hotel rating"

5
27/03/2017

Pool a bit small but was very clean and enjoyed it and the hot tub. Service was great. Rooms clean. Was quiet, even though there was a dance festival going on in town that weekend and many of the dancers stayed at the hotel. Rooms were clean, beds were very comfortable and the staff was fantastic. Would stay at this motel again.

, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Thank you for sharing your recent experience at Best Western Plus Fort Saskatchewan Inn & Suites. I am pleased to know you had great time staying with us. If you are coming down to this area, please call us at 587-285-8033 to make reservation, and we will be happy to accommodate you and your family again. Again, thank you for your review, I hope to see you again in near future! Yours in hospitality, Sean Park General Manager Best Western Plus Fort Saskatchewan Inn & Suites

"Awesome place to stay"

5
06/03/2017

I recommend this place. Staff are friendly & helpful. The rooms are nice/clean with comfortable beds. There is also a pool here with a hot tub/sauna/steam room. They also offer a Full Breakfast and is good.

, General Manager at Best Western Plus Fort Saskatchewan Inn & Suites, responded to this review
Dear Jennifer, Thank you for providing feedback for Best Western Plus Fort Saskatchewan Inn & Suites. It sounds like your family had a great time while staying with us. I am glad you liked the service we provide and enjoyed the breakfast and swimming! If you are coming back to this area, please call us at 587-285-8033 and we will be more than happy to accommodate you again. Thank you for staying at Best Western Plus Fort Saskatchewan Inn & Suites, I hope to see you again in near future. Yours in hospitality, Sean Park General Manager Best Western Plus Fort Saskatchewan Inn & Suites

"Enjoyable stay"

4
20/02/2017

The room was very clean and nicely set up with planets of amenities and space. I drove out of my way to stay at my favorite brand of hotel and I was not disappointed. The hotel should put more staff on for busy weekend breakfast times. The food was very good and excellent quality.

, General Manager at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Katherine P, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. we will put on more staff on busy weekend breakfast times. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 587-285-8033. Sincerely, Sean Park General Manager Best Western Plus Fort Saskatchewan Inn & Suites

"Nice hotel with great value"

5
23/01/2017

This is a very nice hotel for a reasonable price. I stayed in a Standard king room. It had lots of room in a very comfortable bed, and that's the most important part of a hotel room. Good selection for hot breakfast included with the room. Weight room, swimming pool and hot tub. Right next to a couple of restaurants, car wash, gas station, morning coffee stop. This is my second time staying there and I will stay there again.

, Manager at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Daniel B, Thank you for sharing your experience at Best Western Plus Fort Saskatchewan Inn & Suites. I am pleased to know you had great time here with us. The rooms are modern and spacious, and the housekeeping staff do fantastic job everyday! The hotel is on the Highway 21, but the building is distanced enough to block off the traffic noise. We provide a great complimentary hot breakfast buffet everyday for the guests to start their day. Just across the parking lot, there are Canadian Brewhouse, Tim Hortons, and Wendys for lunch and dinner option! If I can be of assistance in the future, please don't hesitate to contact me at 587-285-8033. Thank you for staying with us, I hope to see you again in near future! Yours in hospitality, Sean Park General Manager Best Western Plus Fort Saskatchewan Inn & Suites

"So accommodating"

5
17/11/2016

My husband is staying in this hotel for work and will be here for up to two years, the kids and I went up to visit while they were off school and the staff here is AMAZING! They were all so friendly and helpful I was so impressed. The maintenance man (sorry I didn't catch his name) was about to do the pool maintenance when the kids and I were going to take a dip he stopped right away and let us use the pool and chose to do the work on it later, he absolutely did not have to do this we were happy to wait until it was ready for us but he insisted that was so kind of him. The front desk staff were always friendly and kind willing to do whatever you needed and the cleaning staff did an outstanding job and were always smiling and passing on a hello. I really appreciated it. The room was so comfortable, the breakfast was great, the kids and I can't wait to go back. Im jealous my husband gets to stay here all week =)

Bestwestern F, General Manager at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Thank you for staying with us. We are so grad to hear that you enjoy staying. We look forward to see you next time and provide better service too

"Friendly staff, and cleanliness is always welcoming"

5
13/11/2016

Earl at the front desk goes above and beyond to accommodate and ensure your stay is enjoyable. It is always nice to see his welcoming smile. He will follow up with a phone call to ensure there are no issues.

Bestwestern F, General Manager at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Thank you for staying with us. We are grad to hear that you have a great time with Errol who is front office manager. We look forward to see you next time.

"Amazing hotel great rooms and staff."

5
24/10/2016

I have become a regular at this hotel over last year . I get a great rate clean very elegant room comfy bed pillows great hot breakfast pool gym sauna. You can't go wrong close to restaurants and malls great parking too. The staff and owners are great people .

Bestwestern F, General Manager at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Rudkin37 Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 587-285-8033. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Robert Kim General Manager BEST WESTERN Plus Fort Saskatchewan Inn & Suites

"Business Stay"

4
24/10/2016

This hotel is located a short 10-12 minute drive from Sherwood Park but the cost savings is dramatic. The facility is very nice (New in 2015). I would strongly recommend this hotel. The hot breakfast is a welcome treat and when factored into the price you are getting a great room at a great price. Added bonus, there is a Tim Hortons across the street and a Canadian Brew House restaurant right next door.

Bestwestern F, General Manager at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Robert M Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 587-285-8033. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Robert Kim General Manager BEST WESTERN Plus Fort Saskatchewan Inn & Suites

"Comfortable "

4
14/10/2016

This hotel is tucked away within the most scenic town. It was very comfortable and the heating system in our room functioned well. Housekeeping was very efficient and respected our belongings. However the breakfast was awful!! We left th hotel to go to a nearby Tim Hortons instead. My advice would be to just book th room excluding what the hotel deems as 'breakfast'. Tim Hortons is literally 2 mins away. Also there are nearby restaurants and a pharmacy within walking distance.

Bestwestern F, General Manager at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Adele M Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 587-285-8033. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Robert Kim General Manager BEST WESTERN Plus Fort Saskatchewan Inn & Suites

"Nice hotel!"

5
12/10/2016

We stayed here on a thanksgiving visit to my family. The location is out of town but is in the centre of a commercial district on the highway so it is easy to get to and close to several restaurants from fast food to a steakhouse. There are other shops and service close by. The parking is free. The check in was quick, friendly and efficient. The lobby was clean and modern. Our room was a regular room but was roomier than most similar type accomodations I have stayed at. Not huge but plenty of room to walk around. There was a fridge and microwave. A major plus here was that the room fridge was quiet. Many times I've had to unplug a cheap room fridge because it sounded like an outboard motor. Also, the bed was comfortable and the room was quiet. I slept well all three nights. The wifi was free and had moderate speed. The room was clean when we arrived and was kept clean during a three night stay. There is a free breakfast that was not fancy but was a cut above what you usually get. It had eggs, bacon, sausages, and potatoes along with the normal muffins, toast and make it yourself waffles. It was definitely enough to get you started in the morning. There were a couple of minor glitches, room keys that didn't work on the third day and the wifi password didn't work on the second day. Both were taking care of quickly. The check out was fast and convenient. This is a great reliable hotel. It was clean, modern, and comfortable. The staff was friendly and efficient. This is now my go to hotel for this regioin.

Bestwestern F, General Manager at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Disco_David Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 587-285-8033. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Robert Kim General Manager BEST WESTERN Plus Fort Saskatchewan Inn & Suites

"Happy Place"

5
16/09/2016

I have really come to appreciate the Best Western Plus hotels. I find them consistently clean and well cared for. The Fort Saskatchewan location is pretty new so very clean and tidy. The staff was friendly and attentive. The pool was appreciated as well as the hot tub. Some of us used the gym and said it was good....NO not me. I am a yoga girl. I like that the beds are most often QUEEN size as there are 2 to a bed. Very good value considering your breakfast is included and slightly above average continental. Good Stay!!!!!!

Bestwestern F, General Manager at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Momannie Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 587-285-8033. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Robert Kim General Manager BEST WESTERN Plus Fort Saskatchewan Inn & Suites

"Work Trip"

5
01/09/2016

Best service is what you are going to get from the staff here . Great location , restaurants next door like Canadian Brewhouse , Wendy's , Ollies Pizza etc... Rooms are clean , spacious , well designed and comfy beds . Self serve laundry works great , good breakfast and great coffee ! Pool , hot tub and an exercise room also are good extras . Can't go wrong here .

"Amazing service"

5
18/08/2016

We walked in off the street they gave us an amazing walk in rate.. The rooms were spacious and clean the breakfast very good. I loved the weight room and spa.. And the front staff was so good to us... I would stay there in a heart beat...

"Most Comfortable Beds"

5
11/08/2016

This is the 3rd time we stayed at this Best Western in less then a year and absolutely love going back to it. We know the staff are always friendly and the room's are clean and comfortable beds make for a good nights rest.

Bestwestern F, General Manager at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Ronpetel Thank you for your feedback at Best Western Plus Fort Saskatchewan Inn & Suites. I guess we really put the "Best" in Best Western I am glad you enjoyed the service and the room. The desk agents work hard to please the guests, and the housekeepers clean the rooms above the standard! When you are coming back to the area, please contact us at 587-285-8033 or email me for reservation. Thank you for staying at Best Western Plus Fort Saskatchewan Inn & Suites, I hope to see you again in near future. Warm regards, Robert Kim General Manager [email protected]

"Absolute Best Hotel I've Ever Stayed At"

5
26/07/2016

My family has stayed at a lot of hotels, but this is the BEST hotel we have ever stayed at. We were in Fort Saskatchewan for a dance competition and booked the 2 room suite at this hotel. The suite was huge with a full kitchen, large dining table and living room. It was perfect for our family. It was also very clean when we checked in, possibly the cleanest hotel room that I've ever stayed in. The staff was amazing and super friendly. We were so happy with all the staff and how friendly and helpful they were. We don't have many reasons to return to Fort Saskatchewan, but if we did, we would absolutely stay here again.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Nakita, Thank you for your feedback at Best Western Plus Fort Saskatchewan Inn & Suites. I guess we really put the "Best" in Best Western, eh? I am glad you enjoyed the service and the room. The desk agents work hard to please the guests, and the housekeepers clean the rooms above the standard! When you are coming back to the area, please contact us at 587-285-8033 or email me for reservation. Thank you for staying at Best Western Plus Fort Saskatchewan Inn & Suites, I hope to see you again in near future. Warm regards, Henry You Sales Manager [email protected]

"Always Wonderful"

5
20/07/2016

This is the only place to consider staying in the area. Newly constructed, spacious, finely appointed. Amazing staff! Great pool! Perfect for business or family. Highly recommend this property. Great access to highway and restaurants. Good for Northwest Upgrader employees as it is near one of the company bus pick ups.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Thank you Jessica for your another great review at Best Western Plus Fort Saskatchewan! I appreciate your frequent stay with us. Thank you for staying with us, I hope to see you again soon. Yours in hospitality, Henry You Sales Manager [email protected]

"Exceptional service! "

5
15/07/2016

I had mistakenly left some socks rolled up inside a towel to dry out and housekeeping cleared up the room as usual... When I inquired about the socks that would be in there laundry they said they would look into it. The very next day they went out and bought me new socks to replace the ones I had lost. All the staff were very nice and pleasant and Errol went out of his way to remember my name and greeted me each time I walked past, and would engage in light conversation. Was nice to interact like that when being away from home for an extended period! KG

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Ken, Thank you for your review at Best Western Plus Fort Saskatchewan Inn & Suites. I am glad the incident was resolved in the way we both are satisfied. I will let Errol know he is doing an awesome work and award him. The best thing about small hotel like us is that we can focus on the guests we have. We try to remember the names and their preferences, so next time we are interacting with a guest, we show that we care by remembering the guest. If you are coming back to Fort Saskatchewan area, please contact us to stay with us again. The hotel number is 587-285-8033. Thank you for staying with us, I hope to see you again in near future. Yours in hospitality, Henry You Sales Manager [email protected]

"Business trip"

5
08/07/2016

I have a Diamond member status and on the road several weeks of each year always staying at a Best Western hotel when there is one in the town I am staying at. The BW in Fort Saskatchewan is fast becoming one of my favourite hotels to stay at. Clean (although it is quite new) and the rooms are quite spacious. Staff are very professional and the breakfast has had wide choice of items.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Larry, Thank you for staying at Best Western Plus Fort Saskatchewan Inn & Suites. I see you stay at many hotels and I am glad to hear we are becoming one of your favourite hotel! When you are in the area, please email me at [email protected] or call at 587-285-8033 to make reservation, and we will be happy to accommodate you again. Thank you for your great review, I hope to see you again soon. Yours in hospitality, Henry You [email protected] 587-285-8033

"New Hotel in Excellent Location"

5
27/06/2016

Brand new hotel is conveniently located on Highway 21 with very easy access to Highway 15. There is a new strip mall with a few restaraunts and services that are conveniently located walking distance from the hotel. Great pricing on a new product in the area.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear guest, Thank you for taking the time to review Best Western Plus Fort Saskatchewan Inn & Suites. Our new hotel is located on the south side of Fort Saskatchewan, right on the Highway 21. When you spend all day driving, the last thing you want to do is to drive around the town and look for a place to dine. Luckily, our hotel has few restaurants within the block. we have Canadian Brewhouse, Tim Horton's, and Wendy's just across the parking lot; and we have Ollie's Family Pizza Restaurant and Sawmill Restaurant just across the street! Not to mention Shoppers Drug Mart and Husky gas station is next to us. If there is ever anything else I can do for you, please feel free to contact me at 587-285-8033. Thank you for staying at Best Western Plus Fort Saskatchewan Inn & Suites, we hope to see you again in near future. Yours in hospitality, Henry You Sales Manager [email protected]

"Highly Recommend"

5
27/06/2016

I would highly recommend this hotel. Errol was very courteous and polite on check in and check out. The young lady in the breakfast area remembered us from our last visit. I can honestly say it is very nice to have such a clean room.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Guest, Thank you for your review at Best Western Plus Fort Saskatchewan Inn & Suites. It's great to know we have guests visiting us again. Errol is an awesome fella at the hotel and he is an asset to the hotel. The breakfast attendant is superb lady and we can't even imagine what we will do without her. I will share this review with them and award them for their hard work. Our housekeeping staff work hard to keep the rooms clean. We have high standards when it comes to cleaning, and they go above the standards each time! On your next visit, please contact us directly at 587-285-8033 to make the reservation, and we will be happy to accommodate again! Thank you for staying with us, we hope to see you again in near future. Yours in hospitality, Henry You Sales Manager [email protected]

"Very comfortable!"

5
26/06/2016

Stayed here one night for a wedding. Staff was friendly at the front desk and very accommodating for all of us wedding guests. Biggest highlight was definitely the room, very clean and modern with lots of space. Can honestly say it was one of the most comfortable hotel beds I've slept on. Didn't get a chance to try the breakfast or use the facilities, but I never heard any complaints. Definitely worth the money, would recommend for a large group or a wedding.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Curtis, Thank you for sharing your recent experience at Best Western Plus Fort Saskatchewan Inn & Suites. Our new property in Fort Saskatchewan features modern and spacious rooms with pillow-top mattresses to provide maximum comfort! I am glad to hear you had a great time staying with us. Too bad you didn't get a chance to try our complimentary breakfast buffet and the pool facilities. Our breakfast includes, bacon, sausage, egg, breakfast wrap, yogurts, waffles, juice bar, hot and cold cereals, and many different baked goods! Yes, we have both bacon and sausage every morning! Our pool facility is great for all the age around! We have pool for kids to play at, while the adults can relax in the jetted hot tub or dry sauna. Hopefully, you will visit us again and get to try them! If you are visiting Fort Saskatchewan again, please contact us at 587-285-8033 to make a reservation. We will be more than happy to accommodate you again. Thank you for staying at Best Western Plus Fort Saskatchewan Inn & Suites, I hope to see you again in near future. Yours in hospitality, Henry You Sales Manager [email protected]

"Best Hotel for all of your needs!"

5
16/06/2016

Gorgeous new exceptionally clean hotel in easy access location. Caring friendly staff. Very nice pool/sauna/hot tub. State of the art fitness centre. Large rooms with very comfortable beds. Great hotel for business or personal trips. Great for families. I would not even consider staying anywhere else. Great value!

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Jessica, Thank you for your another great review. We appreciate your repeating business with us! It's great to have a guest coming back to hotel again and again! Thank you for staying with us, we hope to see you again soon. Yours in hospitality, Henry You Sales Manager 587-285-8033

"visiting our granddaughter"

4
13/06/2016

We enjoyed the Fort Saskatchewan Inn & Suites very much. We found the room very large and spacious which enabled us to entertain our son and daughter in law along with our first granddaughter as this was the first time we had seen her since she was born 2mths ago. Bed gave us a perfect night's sleep which was well deserved after travelling hours on the road. Breakfast as usual was delicious we always know we can count on BW for all the comforts of home away from home.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear guest, Thank you for sharing your review at Best Western Plus Fort Saskatchewan Inn & Suites. It must be excited for you to see your granddaughter first time, and we are glad to know we were able to provide you a great accommodation while you are visiting her. Our pillow top mattresses provide maximum comfort for everyone, and the complimentary breakfast is a superb way to start your day. Our goal is for the guests to have the comfort of home while on the road, and it seems like we are heading right direction! If you are coming back to Fort Saskatchewan again, please contact us at 587-285-8033 to book your room, and we will be happy to accommodate you again. Thank you for staying at Best Western Plus Fort Saskatchewan Inn & Suites, we hope to see you again in near future. Yours in hospitality, Henry You Sales Manager [email protected]

"Best Western Fort Saskatchewan"

5
12/06/2016

Excellent facility. Only about 8 months old. Very nice modern facility. Excellent lighting in hallways. Great location - about 20 minutes east of Edmonton AB with great access to Edmonton without having to stay on Edmonton. Very quiet around the hotel which made for agreat sleep.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Alan, Thank you for your review at Best Western Plus Fort Saskatchewan Inn & Suites. We are new hotel in Fort Saskatchewan with modern and spacious rooms with complimentary breakfast and high speed WiFi. If you take Highway 15 / Manning Drive, you will travel to Edmonton quicker than taking Yellowhead Highway. Also, you can access Anthony Henday Drive from Highway 15. The hotel is located near Highway 21, but the hotel is just distanced enough not to hear the highway traffic. Other side of the hotel is facing the residential area, so wherever you are staying, the room will be quiet. If you are heading back to Fort Saskatchewan area, please contact us at 587-285-8033 to make a reservation. We will be glad to accommodate you again. Thank you for staying at Best Western Plus Fort Saskatchewan Inn & Suites, we hope to see you again in near future. yours in hospitality, Henry You Sales Manager [email protected]

"Wonderful 2 night stay... highly recommend!!!"

5
01/06/2016

We chose this hotel for our two night stay based on Tripadvisor reviews, and we certainly weren't disappointed. Check-in was a breeze with lovely friendly staff, and we were given a very nice king bed suite on the 4th floor which was spacious and clean. This is practically a new hotel and it's very well maintained. There's an indoor pool and spa (and sauna which we didn't use) and the area is spotless and very nicely appointed. There's also a well appointed fitness room with towels supplied. As we were travelling we made use of the guest laundry and it too was spotlessly clean and in good order. We enjoyed the best sleep here, with a super comfy bed, efficient air conditioner and lovely quiet room. In-room coffee is also pretty darn good... unusual! Breakfast was included in our very affordable rate and it was exceptionally good with everything you could possibly want on offer i.e., juices, coffees, teas, hot chocolate, yoghurts, fresh fruit, muffins, bagels, toast, oatmeal, cereals, waffles, brekky burritos, hash browns, bacon, sausage and scrambled eggs. Breakfast is served in a lovely clean dining area right next to the foyer with big screen TV's so you can watch morning news etc while you enjoy your meal. The area was very neat with the server (sorry I didn't catch her name) constantly tidying and cleaning to ensure everything was perfect for the next guest. This hotel is situated opposite the Sawmill Restaurant which we visited for dinner and Tim Hortons and Wendy's are next door... so if you are after more traditional dining experience you can visit Sawmill and grab a quick meal from either Wendy's or Tim Hortons if you prefer. Very convenient. I have no hesitation in recommending this exceptional hotel and will definitely visit again if we're in lovely Fort Saskatchewan.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear guest, Thank you for sharing your amazing experience at Best Western Plus Fort Saskatchewan Inn & Suites. There is no doubt you had great time staying with us. I am happy you have enjoyed our service and facility. We only have 1 lady breakfast attendant here, so I know who she is. I will award her for her doing fantastic job! When you are visiting Canada again, please email me at [email protected] to book the room, and we will be excited to accommodate you again. Thank you for staying at Best Western Plus Fort Saskatchewan Inn & Suites, we hope to see you again in near future. PS: I hope you guys saw some grizzly bears on your way back! Yours in hospitality, Henry You Sales Manager

"Above Average"

4
31/05/2016

Once you stay in a hotel they all kind of become the same. Well at least it seems that way with the newer Best Western hotels. Very clean, very nice staff. The only not great thing was the breakfast but you can't expect a ton when you have a continental breaky. Worst case scenario you walk a couple hundred yards across the parking lot to Tim Hortons for breakfast.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Joseph, Thank you for your review at Best Western Plus Fort Saskatchewan Inn & Suites. I am sorry the breakfast not up to your liking. I am glad you brought this to my attention. I will share the feedback with upper management to improve the breakfast quality. If you are coming to Fort Sask area, please call us at 587-285-8033 to make the reservation, and we will be glad to accommodate you again. Thank you for staying with us, I hope to see you again in near future. Yours in hospitality, Henry You Sales Manager

"What a Pleasure"

4
24/05/2016

Absolutely wonderful staff caring, kind and attentive, room was very nice, although the lighting was to dim; if I had been there staying for work purposes it would have been a problem. And the challenges with the water was a cause for concern one evening no cold and the next day hot water was hard to find. New structure they are working out the bugs :-). Over all because of the staff I will recommend others and will be back myself!

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Guest, Thank you for your wonderful review at Best Western Plus Fort Saskatchewan Inn & Suites. I apologise for the maintenance issue you have experienced while you were staying with us. The issues have been fixed by the maintenance crew. Thank you for your understanding. I am glad you like our new hotel and the service provided by the staff. I will share the review with the staff to boost up the morale! Next time when you are visiting this area, please call us directly at 587-285-8033 to make the reservation, and we will be more than glad to accommodate you again. Thank you for staying with us, I hope to see you again in near future. Yours in hospitality, Henry You Sales Manager

"Fort McMurray Family"

5
23/05/2016

Where can I start.... Myself and my 3 kids had to flee Fort McMurray during the BEAST fire destruction. My husband had to stay behind to help with the evacuees that went North to stay in camps so it was just myself and my kids. We arrived at 9:30 am on Wednesday morning after a 10 hour drive exhausted, in shock and completely devastated. The kindest young man name Errol was behind the desk and he was a godsend to us. He was kind, helpful and his sweet and just a kind sympathetic smile was what I needed when I was ready to crumble. He helped us get a room, accommodated us way more than what was required and I honestly dont know what I would have done if I had a different encounter as I was ready to completely fall apart. We stayed for a week and a half and all the staff was amazing but Errol was a shining star in such a dark dismal time. I needed that kindness at that time and I will never forget it. Thank you Best Western Plus for hiring people that is beyond exceptional, and Errol is beyond Exceptional.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Lori, Thank you for sharing your recent experience at Best Western Plus Fort Saskatchewan Inn & Suites. I am sorry you had to leave the home due to the tragic disaster. The wildfire caused too much damages, but we Albertans are strong and we still have the spirits! I am glad we were able to help out the evacuees, and I am thrilled our Front Desk Supervisor Errol was providing exceptional and memorable service. He is a great employee of the hotel and I will share the review with him to let him know the wonderful work he is doing. I hope your next stay with us is for the vacation and enjoy the services we provide again. If you need our service in the future, please contact us at 587-285-8033. Thank you for staying at Best Western Plus Fort Saskatchewan Inn & Suites, I wish the best for you and all the Fort Mac residents. Yours in hospitaliy, Henry You Sales Manager

"Always a pleasure!"

5
14/05/2016

This hotel and it's staff are beyond exceptional. There is no comparison in cleanliness, amenities and value. You will not find a friendlier more helpful group anywhere. This hotel is immaculate, beautiful and very comfortable. Posh decor with very large rooms and plush flooring. I highly recommend this hotel. You will not be disappointed whether you are travelling for business or as a family. Great stay for everyone!

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Jessica, Thank you for your amazing review at Best Western Plus Fort Saskatchewan Inn & Suites. We appreciate your frequent stay with us, and we are excited to know you are satisfied every stay! Our new hotel offers features that will satisfy both business travelers and family on vacation, such as complimentary hot breakfast starting at 5 AM, in-door swimming pool with whirlpool and dry sauna, and our complimentary optic-fibre high speed internet through out the building. Thank you for staying with us, I hope to see you again in near future. Yours in hospitality, Henry You Sales Manager 587-285-8033

"Nice and New and Friendly"

5
29/04/2016

Great new place. Great staff, great breakfast, great wifi. Errol was great and was able to check us in a bit early so we could rest and get my son to his hockey camp. Awesome to have a Tim Hortons and restaurants next door. I would recommend the place highly and would stay there again.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Ian, Thank you for your sharing your experience at Best Western Plus Fort Saskatchewan Inn & Suites. I am excited to know you had a great time while staying with us. I hope your son had a great time at the hockey camp. Our brand new property have complimentary hot breakfast buffet every morning and complimentary fibre-optic WiFi through out the building and parking lot! Errol is a great worker and he goes above and beyond for the guests. I will share this review with him and award him for being jolly good fellow. We don't have restaurant on site, but Tim Hortons and Wendys are located across the parking lot, and we share the north parking lot with Canadian Brewhouse Public House. It's nice to have a restaurant in walking distance, especially when you are from out of town. If you are heading toward this area again, please contact us at 587-285-8033 to book a room, and we will be more than happy to accommodate you again. Thank you for staying at Best Western Plus Fort Saskatchewan Inn & Suites, I hope to see you again in near future. Yours in hospitality, Henry You Sales Manager

"New Hotel in the Fort"

5
29/04/2016

This is a new and busy hotel. I found every thing was clean and comfortable and the staff were friendly. Would definitely stay here again when in the area. There are also lots of restaurant options nearby.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Kevin, Thank you for your review at Best Western Plus Fort Saskatchewan Inn & Suites. I appreciate you taking your time to write a review. I am pleased to know you find the hotel clean and comfortable and staff were friendly. If you are coming back to the area, please call us at 587-285-8033 to make a reservation, and we will be happy to accommodate you again. Thank you for staying at Best Western Plus Fort Saskatchewan Inn & Suites, I hope to see you again in near future. Yours in hospitality, Henry You Sales Manager

"Fort Saskatchewan AB Best Western"

5
18/04/2016

Very nice hotel. Very friendly staff. The gentleman at the service counter was especially friendly and helpful.The entire hotel and parking lot and landscaping was excellent. I will definitely stay here on my future visits. I recommend this hotel very highly.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear guest, Thank you for taking your time to share your recent experience at Best Western Plus Fort Saskatchewan Inn & Suites. I am excited to know you find the staff very friendly and helpful. For your future reservation, please call us directly at 587-285-8033, and one of our friendly front desk agents will be glad to book you in. Thank you for staying at Best Western Plus Fort Saskatchewan Inn & Suites, I hope to see you again in near future. yours in hospitality, Henry You Sales Manager 587-285-8033

"Great newer hotel"

5
10/04/2016

Stayed here for business, this is a newer hotel that is in great shape. When I stayed it was not busy at all, found some of the breakfast items a little old but still good. The rooms are very nice and the staff is great as well. There is a pub in the same parking lot which is a nice perk.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear guest, Thank you for sharing your recent experience at Best Western Plus Fort Saskatchewan Inn & Suites. We are newly opened hotel in Fort Saskatchewan, and I am please to know you liked our spacious and modern room and you have found the staff great. I apologise the breakfast was not up to your liking. We want to have fresh food for the guests, and if the food was sitting out for a while, we replace with fresh items. Having a place where you can have a drink or two in a walking distance is great, since the RCMP station is a block away. The Canadian Brewhouse has great food and daily special. We also have Tim Hortons and Wendy's across the parking lot. Thank you for staying at Best Western Plus Fort Saskatchewan Inn & Suites, I hope to see you again in near future. Yours in hospitality, Henry You Sales Manager 587-285-8033

"Good place to stay"

5
30/03/2016

The whole room was clean & beds are comfy. Room temperature was easy to handle & understandable. Bathroom is spacious. Staff are polite & welcoming. Pool/sauna/hot tub were good. Also a good location, close to stores, but also quiet. I'd recommend this place.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Jennifer, Thank you for sharing your recent experience at Best Western Plus Fort Saskatchewan Inn & Suites. I am pleased to know you had great time staying with us. If you are coming down to this area, please call us at 587-285-8033 to make reservation, and we will be happy to accommodate you and your family again. Again, thank you for your review, I hope to see you again in near future! Yours in hospitality, Henry You Sales Manager 587-285-8033

"Great Hotel"

5
28/03/2016

My husband, son and I stayed at this hotel the nights of March 16 and 17/16. We had a lovely room and the beds were very comfortable. Generally we bring our own pillows if travelling by vehicle. This time we took them back to the van after the first night as the hotel's pillows were very good and there were lots of them. The people handling registration and other front desk responsibilities were excellent, particularly Errol and Allan.Errol gave us shopping tips and directions to nearby Sherwood Park. He told us the best way to avoid the construction at the East side of Edmonton. Alan was on duty when we arrived and he gave us all kinds of information about Best Western's promotions and how to access them.Breakfast is included and was one of the best we have had at a hotel. My guys were very happy to find both bacon and sausages available along with waffles, eggs, toast, bagels, apples, oranges, bananas, muffins, yogurt, four kinds of juice, decaf and regular coffee, toast, hot oatmeal, cold cereals and even hot soup.Breakfast was served from 5 AM to 9 AM so we had to be quick to get dressed and go to the dining room so we did not miss breakfast. This was not a problem for us and certainly accommodated the construction workers at the hotel who started work at 6 AM. The hotel was very quiet and clean. It was opened October 2015 and is in excellent condition. One minor issue was a lack of a third set of towels as there was three of us and towels for two provided. A request to the front desk both mornings quickly got us the third set of towels. I expect these kinds of problems will be ironed out before long as the hotel does seem to have a focus on customer service.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Guest, Thank you for sharing your recent experience at Best Western Plus fort Saskatchewan Inn & Suites. I am thrilled to know how happy you were with your stay! We chose the best beds and pillows in the market for the maximum comfort, and it's great to hear it! I see you have received superb service from the front desk agents! Errol is an asset to our company and I will make sure he gets awarded for providing great service. Also, it was me who checked you folks in and explained the promotions and where to call. We worked hard on the breakfast selection because it is the most important meal of the day and having great breakfast can lead to a great day! The breakfast hour is 5AM to 9AM on weekdays, but on the weekends and holidays, it is 6AM to 10AM. I apologise for not having enough towels in the room, but I see the staff reacted quickly to resolve the issue. I appreciate your understanding. If you are coming back to this area again, please contact us. We will be more than happy to accommodate you and your family again. Thank you for your review, I hope to see you again in near future. Yours in hospitality, Henry You Sales Manager 587-285-8033

"A Great Stay"

5
26/03/2016

We were in town for a dance competition. The beds were amazing. They let us have an extended check - out time so the kids could use the pool. The rooms are spacious and very well kept. The service was great and the breakfast was vast. There was something for everyone. The pool was clean as well as the elevators.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Shawna, Thank you for providing feedback for Best Western Plus Fort Saskatchewan Inn & Suites. It sounds like your family had a great time while staying with us. I am glad you liked the service we provide and enjoyed the breakfast and swimming pool! If you are coming back to this area, please call us at 587-285-8033, and we will be more than happy to accommodate you again. Thank you for staying at Best Western Plus Fort Saskatchewan Inn & Suites, I hope to see you again in near future. Yours in hospitality, Henry You Sales Manager 587-285-8033

"Not Happy"

2
19/03/2016

We traveled to Fort Saskatchewan for medical travel in December and chose this new hotel. Our first room was on the 4th floor and started out to be very acceptable. We left for the day and upon our return we found that the door to our room was left open and there was spray foam insulation protruding from the door. This was the case for all the rooms on that floor. Luckily, there was nothing missing. Our laptop and IPad, all our medications and personal belongings were at the disposal of whoever. When we notified the front desk, the young man was very apologetic and had no idea of any work being done on the rooms as it was a Sunday. He moved us to another room on the main floor. By this time it was almost midnight and we had to be at the Mazinkowski Heat Institute in Edmonton early the next morning. When we tried to sleep we were kept awake from the constant hum of the elevator next to us. Again, we asked to be moved and the friendly young man at the front desk was very accommodating. However, the manager was in the building and not once did he approach us. In fact him and his wife walked right by us as we were hauling our stuff to the new room and they never even gave us a smile or an apology. When we arrived back at the hotel after a long day at the hospital, we were gifted with a box of chocolates and a pretty towel dove on our bed. We also had an apology letter from the hotel, but it was not personally signed by management. The noise in this establishment left us with little sleep. Not only from the elevator noise, but from the housekeeping staff starting at 6 AM, but on the ground level we had noise from the nearby parking lots and highway traffic.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Guest, Thank you for taking your time to review our brand new hotel in Fort Saskatchewan. Being such a new hotel, we were still working out some issues at the time of your stay back in December. We are sincerely sorry that it caused you an inconvenience while you were already dealing with medical issues. At any time, and especially at a time like that, we would love to provide you with nothing but a comfortable and peaceful night's rest. We are relieved that nothing was missing from your room despite the issue with the door closing properly. This has since been fixed. Our housekeeping staff starts at 9 AM. There is, however, a little unavoidable noise on the ground floor from many workers staying at the hotel who enjoy our free hot breakfast starting at 5 AM. Perhaps this is the noise you are referring to at 6 AM? The breakfast staff has been instructed to take care to close the doors more carefully in the early morning, so as not to disturb our sleeping guests on the ground floor. We have also become aware of the the elevator hum in the room close to the elevator on the ground floor. It was definitely an oversight on our part to move you that room if quiet was your first concern. Again, we aplogise for the inconvenience. We now make sure to let the guests sit in the room while we run the elevator before selling that room so they can decide if the noise is acceptable to them or not. Many still decide to stay in the room. We are please that you found the front desk agent friendly and accommodating, and the apology letter, chocolates, and effort to make a nice towel arrangement were well received. Out General Manager is very concerned that you did not receive the personal attention you would have liked from him, and he would like the opportunity to make it up to you and talk to you in person. Please call him at 587-285-8033 and his name is Robert. Thank you for staying at Best Western Plus Fort Saskatchewan Inn & Suites. Yours in hospitality, Henry You Sales Manager 587-285-8033

"Nicest hotel in this area. Great Value, friendly staff"

5
12/03/2016

Beautifully appointed exceptionally large rooms. Great wifi, with clean, well maintained pool, sauna and hot tub. State of the art fitness centre. Great hotel for families or business travellers. Very comfortable and exceptionally clean. The staff are amazing and take care of anything you need promptly!

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Jessica, Thank you for sharing your recent experience at Best Western Plus Fort Saskatchewan Inn & Suites, and thank you for staying with us again! It's always wonderful to see the guests returning and have great time! If I can be of any further assistance, please feel free to contact me. My number is below. Thank you for staying with us, I hope to see you again in near future. Regards, Henry You Sales Manager 587-285-8033

"Best Western Best Place"

5
27/02/2016

Excellent manager and all staff that we encountered. Pleasant and helpful. Rooms clean, comfortable. Breakfast great. For a quiet restful place to stay, this is it. Close by are excellent restaurants and /or bars.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Doreen, Thank you for sharing your experience at Best Western Plus Fort Saskatchewan Inn & Suites. I am pleased to know you had great time here with us. The rooms are modern and spacious, and the housekeeping staff do fantastic job everyday! The hotel is on the Highway 21, but the building is distanced enough to block off the traffic noise. We provide a great complimentary hot breakfast buffet everyday for the guests to start their day. Just across the parking lot, there are Canadian Brewhouse, Tim Hortons, and Wendys for lunch and dinner option! If I can be of assistance in the future, please don't hesitate to contact me at 587-285-8033. Thank you for staying with us, I hope to see you again in near future! Yours in hospitality, Henry You Sales Manager 587-285-8033

"Amazing Staff"

5
20/02/2016

This hotel is one with staff that cares about your stay. I wanted coffee when I arrived- the lady working at the front desk made me a fresh pot. A piece from my coffee machine was missing in my room- she brought a different one up right away. There was a problem with my bill- and they solved the issue (very promptly I will add, and I feel bad that I was upset because the staff here are amazing) when we realized that something was wrong. They go out of their way to make your stay as comfortable as possible (even when you're picky, like me). Stay here! Breakfast was beautiful and the rooms are very clean and spacious, I love the open concept in the lobby. Also, the pool looks so nice, I will use it the next time I stay.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Guest, Thank you for sharing your experience at Best Western Plus Fort Saskatchewan Inn & Suites. I am pleased to hear the staff went out of their way to provide you a great service! Our goal is to make the guests stay memorable and I am glad we are doing great job! We designed the lobby to be spacious because it is the first thing the guests see when they walk into the building and we did not want it to be narrow and cramped. Too bad you couldn't try the pool this time. we not only have pool, we also have hot tub and dry sauna! You should definitely try them out on your next visit! Thank you for staying with us, I hope to see you again in near future. Yours in hospitality, Henry You Sales Manager 587-285-8033

"New favourite hotel in The Fort"

5
19/02/2016

Great rooms, staff is awesome, breakfast was super and the coffee is better than Timmies! Small pool and not deep but kids can still swim in it. It was our first time staying at this chain but will definitely be back.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Peter, Thank you for sharing your experience at Best Western Plus Fort Saskatchewan Inn & Suites. I am excited to know your family had a great time while staying with us! I am glad you like the complimentary breakfast and coffee we provide. We selected best items so the guests can begin their day with great food. It must have been a risk for you to choose a new hotel to stay, but it seems you made an excellent choice! Thank you for staying with us, I hope to see you again in near future. Yours in hospitality, Henry You Sales Manager

"Lovely New Hotel with Great Amenities"

5
02/02/2016

We had a lovely weekend at the hotel. The breakfast was lovely. We enjoyed the hot tub and pool. The staff were all very friendly and helpful. The location is great with its proximity to shopping and restaurants. It is worth a drive from the city, due the ample free parking. We would definitely stay here again.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Rebecca, Thank you for sharing your experience at Best Western Plus Fort Saskatchewan Inn & Suites. We are one of few hotels in the town with hot tub, and I am glad to hear you enjoyed the pool facility. There are numbers of restaurants in the area, and seems like there will be more opening in near future! It's always nice to have restaurants in walking distance so you can have few drinks and not worrying about driving back! We do have complimentary parking for our guests and we also have Electric Vehicle charger for the guests with smart cars! When you are in the area, please call us at 587-285-8033 to make a reservation, and we will be more than glad to accommodate you again. Thank you for staying with us, I hope to see you again in near future. Yours in hospitality, Henry You Sales Manager 587-285-8033

"Wonderful New Hotel Very Modern and Comfortable Feel"

5
01/02/2016

We loved our stay at this hotel. We got the King-size bed option in a suite and the room was extremely clean and comfortable. The internet was super speedy, the breakfast food was high quality (except for the bacon), but there was a wonderful selection and it was super tasty. The pool is in a huge, bright room and the hot tub is great. As well, the employees were extremely eager to please and made our stay go from awesome to spectacular. Would definitely stay here again and strongly recommend it to anyone interested.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Janelle, Thank you for sharing your experience at Best Western Plus Fort Saskatchewan! I am excited to know how great your stay was! We are brand new hotel in Fort Saskatchewan and the rooms are clean, modern, and elegant! We are quipped with fibre optic cable internet throughout the building to maintain high speed internet, and we have great selection of items for the breakfast. I'm sorry you did not like the bacon we have. I will share this review with all staff to let them know they are doing fantastic job! When you are coming back to this area, please call us at 587-285-8033 to make a reservation, and we will be glad to accommodate you again. Thank you for staying with us, I hope to see you again in near future. Kind regards, Henry You Sales Manager 587-285-8033

"Beautiful new hotel, large spacious rooms and friendly staff! Would stay again!"

5
17/01/2016

We would absolutely stay here again - The rooms are HUGE and nicely decorated. The staff was very friendly and helpful. Hot breakfast is included. The hotel is conveniently located next to a few different restaurants.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Donna, Thank you for sharing your experience at Best Western Plus Fort Saskatchewan Inn & Suites. I am thrilled to know you had a great stay with us and you would like to stay with us again! I am going to share this review with staff to let them know they are doing fantastic job! If I can be of any further assistance, please feel free to contact me. My number is below. Thank you for staying with us, I hope to see you again in near future. Yours in hospitality, Henry You Sales Manager 587-285-8033

"Very friendly staff and great rooms"

5
27/12/2015

I stayed this last month for a night and I have also stayed earlier this year for a few nights. The staff are extremely friendly, quick to help, rooms are spacious and comfortable. Hotel is quiet and they have a really good breakfast bar.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear guest, Thank you for staying at Best Western Plus Fort Saskatchewan. I am thrilled to know you returned to stay with us! I sure will share your feedback with the staff to let them know they are doing great job! We are always working hard to improve our breakfast quality, and perhaps on your next visit, you will like it even more! If you are coming to this area again, please contact us at 587-285-8033 to make a reservation. Thank you for your great review, I hope to see you again in near future. Regards, Henry You Sales Manager 587-285-8033

"Gorgeous New hotel"

5
12/12/2015

Exceptional quality with an unbeatable price. Large, luxurious rooms with all amenities such as desk, fridge. Great pool, hot tub, gym and daily continental breakfast. Great location with easy access to restaurants and shopping wishing walking distance. Great for business travellers.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Jessica, Thank you for sharing your experience at Best Western Plus Fort Saskatchewan Inn & Suites. I am excited to know you had great stay. With more stores opening up in the area, there are more places to dine and shop! If I there is anything else I can do for you, do not hesitate to contact me. My number is below. Thank you for staying with us, I hope to see you again in near future. Yours in hospitality, Henry You Sales Manager 587-285-8033

"Wonderful new hotel in Fort Saskatchewan"

5
28/11/2015

Great place to stay with very courteous staff. Our room was very nice and spacious. Hours for breakfast were longer than most places we have stayed which made it easy for us to enjoy our breakfast before getting on with our day. I would highly recommend this hotel.

Henry Y, Director of Sales at BEST WESTERN PLUS Fort Saskatchewan Inn & Suites, responded to this review
Dear Guy, Thank you for sharing your experience staying with us. We are here to make your stay memorable and seems like we did a great job! The breakfast hour is from 5am to 9am on weekdays and 6am to 10am on weekends. A meal should not be eaten quickly, so we have extended hours for the guest to enjoy the complimentary breakfast buffet we provide. If there is anything else i can assist you with, please feel free to contact me at any time. My number is below. Thank you for your great review and I hope to see you again in near future. Yours in hospitality, Henry You Sales Manager 587-285-8033

"Great stay"

5
23/11/2015

As soon as we came at 11am the lady at front got my room ready quick and offered me coffee . Rooms were clean and the breakfast was really good . Parking was bit less had to park but far . The water slide was really good my kids loved it . Will stay again on our next visit to Edmonton.

Mandeep K, Manager at BEST WESTERN PLUS South Edmonton Inn & Suites, responded to this review
Hi NicoleNilson, Thank you for the feedback regarding your recent stay with us. We are very happy that we managed to share our usual warm welcome experience with you. It is really great that you have enjoyed your stay with us and willing to stay here again. Please let us know on your next trip if you get any difficulties finding enough parking spaces, we will be more than happy to assist. We look forward to welcoming you back soon! Best Regards, Mandeep

"Brand Spanking New"

5
20/11/2015

Just opened, this hotel will do well. Very nice rooms, good location - off the highway a bit so nice and quiet - a Tim's next door, and best of all a decent restaurant (Sawmill) about a blocks walk away. Nice pool and well equipped exercise room. Standard BW type breakfast well presented (no plastic cutlery here!!) and with an attentive attendant. Certainly a step up from the cluster of hotels on the other end of town.

"Brand New!"

5
01/11/2015

We were upgraded to a large suite with a King bed! Very spacious and bright. Great promo right now brings the cost down well below what we would expect to pay for the quality of this property! Should be a welcome addition to present hotel options in Ft. Saskatchewan.

"Very Nice Property Just North of Edmonton"

4
17/10/2015

Very nice property! A bit of construction on either side of it, but it was clean, bright, and seemingly new. Nice recreation facilities if they are working. If you are looking for a quality hot breakfast, however, plan to eat elsewhere.

"Best experience we ever had"

5
17/10/2015

We booked our room for one night and with the awesome treatment we were given we ended up staying for an additional 2 more nights. I would highly recommend this business. Loved the fact that breakfast was included and they went the extra step of using real cutlery and plates.

"Huge rooms and Friendly service"

5
16/10/2015

This Inn has only been open for a week, but the staff and Management are very professional and try to cater to any needs you may have, in a very courteous manner. Close to shopping, restaurants, etc. Highly recommend !

"Good Experience"

5
15/10/2015

New hotel and staff was great. Close to all restaurants new and old and on back lot behind Timmy's for all you Timmy lovers. Nice pool area and Fitness center. Would definitely stay there again. Breakfast was a little blah but other than that good.

"Fantastic"

5
10/10/2015

The hotel is brand new, very clean (free of drywall dust) and the staff are very caring. I was there the first day and they were very accommodating even though they are still getting set up. I will definitely be back!