The Buxton, BW Signature Collection, Fort Collins

This was a very last- minute trip to Colorado. We chose the hotel specifically for location and had no idea that the renovation was a labor of love painted pink. More of the happy tasteful Elle Woods/Legally Blonde pink, not Barbie pink - maybe you get the idea. In any case, the spa updates were nearly finished when we arrived after a drive from Golden to Nederland to Estes Park and on in to Ft. Collins. The pool was perfectly appointed with fun beachballs, comfy lounge furniture in tasteful pink stripes, and huge fluffy towels. This place is clean, clean, clean even with some construction taking place. The rooms made me feel like I had stepped back in time to the 1950's. Reminded me very much of a hotel my grandfather had owned in Venice, FL that catered to a nostalgic traveler. You can't beat the proximity to downtown for the price. I know, I tried. We spent a great night with our adult kids who live downtown and were able to retire to our comfort bed, thick sheets, perfect-weight blanket, and awesome pillows. Note: I generally clean a room immediately upon arrival, but my cleaning wipes came up, well, clean. Nothing to see, no dirt, no yucky surprises. Just clean. I hope you have a great stay at the newly renovated Buxton. If you need to contact the front desk for more fluffy towels, just pick up the pink phone and tell them what you need!

This hotel is undergoing renovation and has changed its name to The Buxton. I made a reservation in March,for a stay in early June. At no point was this information communicated to me in any way. The room that we were assigned was 2 doors down from active construction. We had been out late on Friday night and were awakened by the sounds of large item being dropped into a dumpster (among other construction noise) at 8:00 AM on a Saturday. The room was small, but clean,with a street-facing window that was about 10 feet away from public sidewalk. The Window had no sheer curtains so we were left with the choice of having a dark room or having anyone who walked by being able to see directly into the room. There was really no place for 2 people to sit other than the bed. The shower had no grab bar,which seems like a safety issue. If not for their cancellation policy, I would have walked away. When I made the reservation, the website indicated that this hotel had a complimentary continental breakfast, The current website indicates that there is a "grab and go"breakfast available. I saw no sign of either. There was coffee available in the lobby, but no cream was available when I stopped by to get a cup. To say that I am disappointed is an understatement. For approximately $325.00 per night (including taxes) my expectations did not even begin to be met. This experience has soured my on the Best Western brand altogether. Given the option, I will always be choosing another hotel, and encouraging others to do the same.

My kids and I stayed for a week and had a lovely stay. I love the look of the renovated buildings. Room was comfy, staff was extremely friendly. We rode the hotel bikes to get around town several times, it was so much fun. The pool was great, kids loved it. We didn't have a microwave or mini fridge as website stated, that was disappointing but we made do. Location near campus can't be beat. Would definitely stay again.

The motel went through a renovation that left the rooms feeling like they are a cheap room off the Vegas strip. The carpet is a lepord pattern, maroon ceiling and a green wall. The room is dark and has no furniture. There is a desk right below the tv that is so narrow, a lap top barely fits. Your head is literally 2-3 inches from the tv, it is useless. They no longer have fridges, coffee makers, hair dryers or safes in the room. Also there is no longer a ice maker in the building you have to go the office to get ice, Breakfasts have also been discontinued. I have been staying here at least once a year for 20 years and wont be back. The new owners apparently are not concened with comfort of their guests. What is amusing is they left the old bathroom door and cracked bathtub in a renovated room.

The rooms were clean, and the service was good. The continental breakfast could have been better. We liked the proximity to the university.

Quiet and clean. First impression on arriving was of old-time exterior doors. Fortunately we were in the back building. 1st night of 2 my headboard fell off just missing my head with rough edged screws exposed. In the morning the front desk laughed when told, said they knew all about that! How, if it had just happened? So apparently they rented to us knowing of the hazard. One of the beds had a dip in the middle. The AC unit sounded like paper crinkling all night. No fix was made to the headboard while we attended a wedding Excuse was they couldn't find anyone. Well maybe they should've paid doubletime. When getting home we emailed and got a refund for 1 night BUT still had to pay the parking fee for 2 nights. Obviously we weren't University students using Best Western 's lot. That made no difference. Would never go back and don't recommend.

I booked this hotel because it advertised a pool, hot tub and free breakfast. Yes, they have a nice indoor pool, but the "hot tub" is built into the shallow end of the pool ! The breakfast was atrocious, powdered eggs, no bacon and a juice machine that didn't work. The worst thing is they charged me $45 for PARKING when I didn't even have a car and it took over a week to get a refund. The hotel is old and worn but the room was ok with a new shower. I will never stay there again.

VERY noisy inside the building and outside street noise; TV did not work and no one came to fix it; AC only worked at full blast and management did not have any extra blankets. Front desk clerk tried to get $15 cash to park at check in, which is NOT mentioned on the website, when I asked why she said "in a few weeks I'll have to chase people out of the parking lot when the students get back", so I told her to put it on the bill. She didn't, it was a hustle. NOT WORTH THE PRICE MUCH NICER PLACES IN THE AREA AT A BETTER PRICE! Won't stay here again.

upon perusing the website, one might believe they were reserving a stay in a sleek, modern oasis of comfort- a retreat promising crisp linens, polished service, and updated decor. alas, one should never judge a stay but its staged stocked photography. The moment we arrived, reality his harder than a faulty air conditioner in July. Half of the property boasts exterior motel-style doors, evoking the architectural charm of a 1960s roadside thriller-the kind where the only checking out is your will to stay. The front desk experience was an interpretive dance of extremes. One kind and well-meaning gentleman did his best to offer welcome, but his counterpart's demeanor could be bottled and sold as "artic hostility" politeness is apparently optional-smiles entirely extinct. Our room, while relatively clean, lacked the promised security. both windows on the ground floor were left unlocked, wide-open invitations to anyone with curiosity and a crowbar. A small but vital detail if one prefers to sleep without the risk of Suprise guests. Inside, the decor whispered "make do" with an orange accent wall that looked like it was sponsored by a local high school art class. The bed was fine; the towels were folded with the ceremonial flourish of the "bare minimum". in conclusion - -Clean enough not to flee -Modern? only if your benchmark was 2003 -Guest service? mostly ghosted -secure? not unless you brought your own deadbolt Would I return? Only if I were cast in a documentary titled "When marketing lies" until then, I'll be triple-locking my windows, rechecking hotel reviews, and steering clear, of digital sorcery disguised as hospitality.

This motel deserves better than those I have seen on Tripadvisor. The rooms are small but very clean, the staff friendly and the facilities seem well maintained. Some have written of the thin walls between rooms and that is the case. One hopes for quiet neighbors but expect noise from the main road. Staff is friendly and helpful.

Was very disappointed with the hotel. Their walls are paper thin and I had asked for a quiet room but unfortunately we were next to a very loud couple that stayed up all night long. I really needed some rest had traveled all day long coming from a death in the family and still had a long way to travel home. I had planned to stay a couple more nights but couldn't take a chance. Was looking forward to using the hot tub but it's in a completely a different building that you have to walk to in the cold. Definitely not worth the price when you can get much better price with all the same amenities plus more at the LA Quinta. Would never stay there again.

If you just need a bed to lay in. Stay here. Otherwise spend the extra money and stay anywhere else. The hotel is dated to the 70s and shows it. Their breakfast is very subpar. The site is very noisy right next to the busy road.. it's like an old 2 Story Dr. up Howard Johnson Hotel. It's not worth the time or money.

This motel is old and somewhat smelly Most rooms have outside entrances. The location is convenient near campus, but that's the only benefit. The $10 parking charge is ridiculous. The motel is fairly noisy. Train whistles, dogs barking, children crying, guests talking, car alarms ringing, etc. It was hard to sleep here.

Hotel was nice, clean, but very small. It was expensive for what you got. We had 2 queen beds that were very comfortable. The commode was right on top of the tub and no pressure in the shower. They just added an additional $10/day parking fee that was excessive. People were awesome, very helpful. Again, place was clean but definitely old. Expensive for what you get.

The price was right, but I got what I paid for. Bed very uncomfortable. Could have had a newer mattress. Was charged$25 because I arrived 1 1/2hrs. early even though my room was ready when I arrived. Also charged $7.22/ day for parking on premises. If I had known I was being charged for parking I might have stayed else where. The parking fee was ridiculous.

Booked this hotel based on the location, pictures, pool, and price. Ended up only meeting the location expectation and everything else fell short. Rooms are exterior entry, where external hall to enter room was sticky with spilled beer (based on cans strewn about), pool was shut down due to other guests letting their dogs in the pool at night (what?), room was hot and smelled like cigarette smoke, bathroom tiny, beds different sizes. To top it all off they charge daily for parking. Based on all this we chose to check out early and instead went to the Hampton Inn, which best decision we made on our trip.

This THE CLEANEST motel (or hotel for that matter) I have ever stayed at. I was even in a pet-friendly room since I brought my dog. There were no hairs anywhere...even baseboards were clean. The bathroom was spotless! The bed was so comfortable and the clean, dark, cozy atmosphere was very conducive to a great night's sleep.

Stayed 5 nights with our young children. Thrilled they offered almond milk at breakfast. Our room was spacious and housekeeping did well keeping up with our trash and towel use. Did not like having a rip in the couch but it wasn't a big deal. Happy to have separate building for those with pets as we have pet allergies. Very Very unhappy with the dirty carpet in our room. After being there a few days I noticed our feet and socks were turning black from walking around in our room. May not return if this doesn't get addressed.

For a hotel that underwent renovations a few years ago, it's still old, dark and a bit of a dive. I chose this hotel because of the location across College Avenue from Colorado State University. But the road noise from College, a.k.a. US Highway 287, could be heard throughout the night. The room was small and dark. There was no luggage rack, so I ended up trying to find a corner where I could open my suitcase on the floor. Every time someone turned on the water in a nearby room, you could hear a clunk. And this included at 1 a.m., 2 a.m. and 3 a.m. Let's just say it's an old building with old building noises. To top it off, I got hit with a $7 per night parking fee. I had checked before and didn't find any reference to a fee. When I mentioned this to the clerk who checked me in, she said she didn't know anything about it - she just worked there. I went back and finally found it after a lot of digging. You have to visit seven different pages within the bestwestern.com website to find a reference to a parking fee. It should be up front, NOT BURIED under SEVEN web page. I will not be staying here again.

Front desk staff was welcoming and friendly. Room was clean and bed + pillows were very comfortable. Hotel is a bit tired but location and easy of finding campus + restaurants made it wanting to go back.

The room and the hallway had a very strong smell of the the cleaning supplies used to clean. This was so overpowering my wife had a sneezing attack that lasted the entire evening. The towels were much smaller than other other Best Westerns and seem very rough due to lack of fabric softnere.

We stayed with another couple at Best Western University Inn in April. We stayed in the newer rooms in the back building. Everything was wonderful - the rooms were clean and comfortable and there was little noise. The staff were all excellent - particularly Britt and Lauren who were at the front desk and helped with the breakfast. They were among the best hotel staff we've encountered in a long time. We had a great experience. We recommend it to others and will stay there again.

We were visiting Fort Collins to check out some breweries, restaurants and the comedy club. This location was close enough that we could walk to a few of our destinations. Prices were fair, and for the most part the bed was comfortable and the hotel was quiet. The only issue was that every time the heat came on, it was pretty loud; I woke up a few times during the night.

right across from CSU, not far from old town. easy walk to center for performing arts and campus. comfortable medium soft beds. the furtherest back section of rooms is quiet. parking was easy. they charge $7/night if you are not an elite member of BW

I was shocked to see a $7 nightly parking fee on my bill after checking out. The app does not display the fee at booking but instead it is hidden deep several clicks into hotel features. At minimum it needs to be under hotel policies and should be pointed out on the reservation page as well.

The staff was very helpful and informative. The location was perfect for visiting my son at CSU. T he room was clean and everything worked as expected. The facility was well maintained and has modern conveniences such as card key locks and good WiFi, but it is ready for a remodel.

Very Clean quiet place in a nice area! I was happy that I was able to leave my car fully loaded of valuables with no issues like broken windows and theft! My room was clean and comfortable and I was able to get a great nights sleep! The staff was very friendly and helpful- the breakfast menu was probably the most impressive I have seen from any hotel I have visited- Thank you Best Western Fort Collins for a wonderful stay!

This hotel's facilities are pretty average for a hotel of its kind, but they had outstanding customer service and the location is absolutely ideal for being close to Colorado State University for any events there. It is also within walking distance of so many restaurants downtown (to the north).

Keep driving don't stop. It will only get worse. Sleep in your car if you have too it's that bad! They charge seven dollars for parking! Their pet fee is twenty five dollars,there is no pet area they give you a map to drive to. Drive to another state first. This is a true and accurate review….Jim

Given that most BWs in the US are older, motel-type properties, and this property fell into that category, my stay was OK. The good - friendly staff, clean/comfortable room, and a decent variety at breakfast. And the price was right in that I was only in the room for 6 or so hours each day. The bad - my room was on the end - on Elizabeth Street. If street noise is an issue for you, you may need to ask for a room further from the streets. I'd certainly return if I'm in the area again.

Stopped in for directions after taking the airport shuttle. Very clean and comfortable lobby and wonderfully friendly staff. I watched how the woman behind the desk went the extra mile to help two European tourists with their credit card issues after she helped me find the restaurant I was to meet my friends at. Will definitely stay here next time I come through.

Where do I start? I guess I'll start with parking. $7 day, yes they charge you $7 a day just for parking. First time in 50 years I've paid for parking at a motel. I made the reservation on BW app. When checking out, it was almost twice as much! The didn't give me credit for BW points! We had a room with 2 queen beds. The rooms were designed for double beds so as you can imagine the rooms are quite small for the price you pay. Bugs in our room, towels at about 300 grit. They left us 1 bar of soap for two sinks and a tub shower. The occasional chair in the room was filthy. Under the chair had not been vacuumed for a while. Low speed internet, 9.6 at the best. Laundry was $2.50 a load to wash and $2.50 to dry, too expensive. Only two handicap parking spots and limited ADA rooms. Also the butt container for smokers in right next to the door that says “No Smoking”, it stunk! Now the good stuff. Nick in the breakfast room is a top notch employee! Very helpful and pleasant. Also its in the pretty part of town. Lots of trees and nice sidewalks for a stroll. Did I say Nick was helpful and very pleasant!

My family and I stayed for DCI Band event at CSU. Check-in was a very pleasant experience. The front desk gave recommendations of places to visit and eat in the area. The room was clean and met our needs. The entire complex does show some age. Overall, we truly enjoyed our stay and would definitely stay again when visiting Fort Collins!

Had a great stay, wonderful staff, and delicious full breakfast. Local gourmet coffee available all day. Comfortable rooms and super convenient to CSU. Very close to downtown action and restaurants. Nick is a real gem and takes pride in keeping hotel spiffy and guests well-accomodated.

If your laptop is not American, you might need to get help from the staff to connect to the internet, and if you smoke and it's raining, be prepared to not have a single decent sheltered spot to have a cig. Other than that, the hotel is quite decent and well managed. I did stay there during an event at CSU and the prices were quite high.

This is a very sweet hotel! The room was very clean and prepared with everything we needed. Breakfast had all the usual offerings and the scrambled eggs were delicious. Nick the breakfast attendant was awesome and made our breakfast experience delightful! The hotel is across the street from the University and downtown is very nearby.

I stayed at the BW University during move out from CSU. Our room was very clean. The front desk staff member, Annabelle, was fantastic. It was nice to have a breakfast served. The breakfast staff member, Nick, was so nice and conversational. It made me feel very welcomed.

We were celebrating a birthday milestone and wanted a special evening at our favorite restaurant, Cafe Vino. We wanted a place nearby, so it would be an easy walk to and from. University Best Western is conveniently located across from CSU Campus, an easy walk downtown and a couple of blocks from Cafe Vino. We had an interior (courtyard) room with a view of the parking lot. The room (305, and is a ground room) was average king bed room, very clean, decor is pleasant. The bathroom: sonk area small, wet area large, working ceiling fan, towels were small and sandpaper texture, no grab bar for stepping out tub/shower. During our visit, front desk was vacant during check-in period a good 10 minutes with a line waiting to check-in. Sunday morning breakfast was probably ok for most, but if you prefer eggs think dried egg cordless that taste as bad as they looked. The cost was $277. The room, amenities and service in my opinion do not rate the cost. The pricing is above local competitors. The Hilton a few blocks further down the road is $50 cheaper for larger room with a view and concierge lounge access. Live and learn.

Overpriced for this BW, awful breakfast options, noisy, lacking in customer service. Rating way below what I expect from Best Western and I have stayed and numerous BW's. The only positive thing I can say is that it was close to Old Town Fort Collins, CO

The hotel is clean but worn. It's only claim to fame is it's proximity to the CSU CAMPUS. This last trip was for our son's graduation. The room was very expensive. We chose the hotel because parking is very challenging. What pushed us over the edge was the lobby computer. This thing was so old if you starred at it, it would freeze. In multiple attempts spanning 45 minutes I was unable to check in for our flight home and print our boarding tickets. The staff was apologetic but of no help. For the money they charge one would think they could invest in a new computer. Last year, they checked us in with the airline on their computer. This is not a new issue. Again the room was clean. The breakfast ok. The pool seemed nice. Just very expensive and a simple amenity every other hotel/motel has didn't work and hadn't for a long time..

Mice running around the room, refrigerator not in working condition and just run down motel not a hotel. Breakfast was nasty. Front desk was not helpful in mice situation had to leave in the middle of the night!! Don't stay there!!

We were a little nervous when we drove up and saw that this Best Western is an older motel/hotel. Even more nervous when we discovered there's no elevator! (Front desk was quick to assure us that help could be provided schlepping luggage up and down stairs, but we didn't need it.) But...we actually really enjoyed our room and stay. Our room was a 2 queen with a living area with a sofa (not a sleeper sofa, though, which was a bit of a bummer). We were pleasantly surprised to find newly renovated 1.5 bathrooms in the space, which suited our family well. The beds were comfortable, and the room was large, quiet and well laid out. The hotel is within easy walking distance from the CSU campus. Laundry facilities were really nice and well priced. We didn't use it, but the pool area looked quite nice. We will definitely consider using this hotel again in the future.

Dogs in the “no pet” areas/rooms (hello allergies), broken beer bottles in the parking lot, a couple making-out in the hot tub. EW! A placard in the room warning about carbon monoxide??? And this was in the ‘newly renovated' section. The staff was totally disinterested about any of it. This was supposed to be a nice night away for a personal holiday, but I will not visit this location again.

We have stayed here on multiple occasions over the last 4 years. Our daughter is a student at CSU so the location is fantastic. The first visit was good. Over the years, the condition of the property has declined. On our last visit on February 19-20, 2022, the room was clean but it smelled musty, the toilet seat was only attached on one side so it slipped around, and the bathroom sink faucet was not attached to the counter top. There is a sign posted on every door, no pets allowed, but we were kept up at night and woken early the next morning by a dog barking incessantly across the hall. While the price was good, the quality of the stay was not.

I have had the worst day imaginable and needed a safe and comfortable place to rest my head. I drove straight to this hotel to get a room and didn't realize until I looked that I lost my license whilst packing my car in duress due to a crazy person effecting me and I had a picture on my phone luckily of my license and the nice young man at the counter asked how I was as I'm sure I looked a mess from crying. I told him briefly what happened and not only did I feel the compassion from him he took such good care of me and placed me next to the office incase I needed anything. The bed is so comfortable, the bath was perfect to rest my weary soul and wash off the days crap I experienced. The room is clean and comfortable and I'm so grateful I landed here for the night. I did not get the man's name but he is working the night shift and I wanted his boss to know they have an exceptional being representing their hotel. Thank you for the kindness.

$100 plugs a night, $300 deposit. Run down rooms they say are remodeled. A very loud and dirty creepy environment. Staff doesn't communicate well with customers or each other. They lost my $300 deposit and I had to wait for it. Rooms were still dirty. Had heating and heater issues. Overall for $400 for a night it wasn't with it for my baby and wife.

We were very impressed with the staff during our stay. They rooms were clean, beds were comfortable and they had a nice indoor pool and jacuzzi. The parking is a little difficult if you are in the back building with a larger truck. However, it was very convenient to the university and within walking distance to several restaurants. We will stay here again the next time we are in town!

Great location and clean. Check in and check out was easy. We walked to the Downtown area from the hotel. Great coffee shop 1 block away. The hotel has a great location. There is also a grocery store about 3 blocks away and a Target where we got snacks and waters.

Staff was asleep for 5 minutes at check in desk before reliazing guests were there. Charged us for parking then said no room had to park on street which patroled for towing starting @ 8am, refused refund of parking fee. Water pressure was weak. Heater, water dripping, people outside were noisy all night. Horrible stay

I needed a one night stay with my dog while my floors were being refinished. This was totally adequate for that purpose. I was in a pet friendly room and don't know if the other rooms were similar. This was very basic but acceptable for one person and a tiny dog. I thought the $25.00 fee for my dog was a bit high plus a $100.00 refundable deposit, especially given there is absolutely no place on the property for the dog to do business. On the other hand, it's close to CSU and restaurants, the room was clean and the amenities were fine.

We arrived at almost midnight. There was a pleasant gentleman there to help is check in. The place was very clean and nice. The rooms were smoke free which was fantastic. The breakfast options were nice. We will stay here again when we visit.

We booked a room for our daughter to stay in while visiting Fort Collins. We gave the hotel a credit card, but the night she arrived she was told that we needed to fill out a form for the hotel to charge the card. Nothing was said about this at the time of the booking. I spoke to the manager on duty and told her that we out to dinner, but she snippily informed me that the only way for my daughter to get a room was by sending them photos of my credit card and my ID. This presents a host of privacy and security concerns, and shows a complete lack of customer service. The Best Western University Inn seems to think that the customer should endanger their own security to protect the hotel.

i requested for a 1pm check out. the peson at receptin guaranted me a late check out and said it will not be. a problem. I came back from the university at 12:30 after my test and all my stuff was gone. They had conveniently moved my stuff to the reception because supposedly no told them about the late check out. also the bathrrom areas was smelling damp and this place is so noisy. i could clearly hear each and every car passing on the road. difficult night and couldnt sleep. horrible experience will definitely not stay.

The hotel is in need of a complete remodel. Rooms are old, dingy and smelly. So many better options in the area for a similar price. The staff was nice but the hotel is gross. Do yourself a favor and stay elsewhere

I was appalled that I booked the hotel under my husband's name (using my credit card) and have always been the one to check in....EXCEPT at this Best Western. I was refused to check in and my husband had to do it. I have ALWAYS done the check in without problems. We were also told that there was a $7 per night parking, which is NOT mentioned on the website. There was also a $200 charge upfront damage fee that was NOT mentioned on the website. This hotel is catering to either college students or college age and allows unnecessary behavior. Loud noises at night. Would not stay here again. Outside trash cans were not emptied and were overflowing.

My daughter and I were in Fort Collins for a CSU Campus tour and stayed at the Best Western University Inn. The Hotel was very convenient for accessing the campus and exploring the area around it. The staff was awesome and went WAY above and beyond to help us get to DIA when the Groome Shuttle forgot us and left us in Fort Collins less then three hours before our flight. Without their help we would have missed our flight. We will certainly be back at the University Inn.

To start off they charge you almost $8 a night to park your car in their lot. If you pay with cash they take forever to get you checked in. The rooms are not cleaned very well if at all. There is no handsoap in the rooms. The room we stayed in smelled like paint and dirty feet. The bathroom fixtures (shower head, shower curtain rod, shampoo/conditioner dispenser, hot and cold faucet was switched around) were broken or falling off the wall. The day we checked out the room and hallway smelled like Marijuana. You could see underneath the doors.

I missed the charge of $7.00+ for parking. Surprised to see it when I checked out. Staff was friendly and location to campus and downtown is great. Rooms are a bit dated and traffic on College Ave is busy and loud, well into the evening.

Very safe area ..close to old town and sights I got a better deal by calling directly Used AAA and the very nice gentleman gave me a mid week rate ..upgrade and no parking fee ..we stayed a Friday night and graduation was going on ...lucky to even get a room ... But still expensive for what we got ...you pay for location The room was clean and everything was fine except the noisy fridge ..so we unplugged it Bed very comfortable.. amenities in bathroom Coffee maker and microwave nice to have .... Amazingly quiet for being next to a road ..lots of parking Nice little area to sit outside .. Good breakfast ... We were happy with our stay ..

Right next door to Colorado University which is where my daughter stays. So it was perfect. Easy to walk around town. Location was easy to find. Parking was right near room. This is a great area to stay for cheap. I'm definitely coming back.

Stayed here 2 to look at CSU with my daughter. Walking distance from campus. Close to downtown. Nothing fancy. Basic accommodations at a good price. Staff very helpful and friendly. Basic breakfast. Due to Covid it is served to you in a to go box. Would stay here again.

The shower is hot and the bed is comfortable. The lady that checked us in at night gave us our breakfast at that time. To keep in the fridge til morning. What a concept!!! Other Best Westerns should take note. Some of us that are handicapped with pets might not be able to get up and down to find breakfast between 6-9 in the morning. At the Boulder inn and the Best Western plus in Ogden--I never received breakfast. And the manager at the Boulder Inn was snooty about it. The room has artwork pictures from downtown and CSU. Nice fluffy pillows, pet friendly. The dogs even received a milk bone biscuit. As an artist--I found the rock sculpture of a stegosaurus in the shower Impressive. Also recycling container.

This property and staff offer exceptional customer service and adjusted their offerings during very difficult times. Thank you for your effort and making this a great stay for us. We will be back again.

clean, quiet, friendly staff, lots of parking. Great location. Close to Old Town fort collins. nice a/c. comfortable bed. breakfast was Ok usual free hotel breakfast. toilet was really low, like weird low. I have bad knees hard to stand up and sit if you know what i mean.

We were visiting our CSU student, easy access to college, old town and breweries. The front desk staff were very friendly and the rooms were clean and had the amenities we needed. These rooms are very spacious as well.

I booked this property after reading the reviews and because it was close to my son's apt. It is a cheap old property. You will get what you paid for. It is a 1950 style exterior entrance. The room was cold and never warmed up. I took the bedding from the second bed to keep warm. The desk people were very nice but the property is dated.I left at 6a the next morning and went to another hotel. If you like camping , this will be an upgrade but bring a heater .

My daughter and I stayed here on a trip to attend a track event at CSU. Their coach recommended this hotel due to its close proximity to the field house. It is literally across the street and we could've walked if we wanted to. It was decent. We had a room with two double beds and plenty of pillows. A basic breakfast is provided. There were a few little things that made it not great: the bathroom light was burned out which made the morning make-up application for two women harder, the room heater's thermostat didn't seem to work, which meant either a cold or boiling hot room, and the walls were fairly thin. We were in an adjoining room and could hear the people next door very clearly. The best thing going for it was friendly staff, not being too expensive, and the close proximity to where we were headed on campus. If you expect luxury, this is not the hotel for you.

We had the opportunity to spend three nights at this property while in town on family business. We stayed in the back building with hallway access. It was very quiet, clean and well maintained. The front desk staff was very friendly and efficient in sign in and out. The breakfast staff kept it well stocked and clean, The cleaning staff did a very good job in our room. Would stay here again

My wife and I recently spent seven nights at the Holiday Inn University in Fort Collins. We have stayed there a number of times over the past several years. We find the facility to be clean, comfortable and well maintained with a friendly, helpful staff. We enjoyed the facilities including the very nice indoor pool and the clean, efficient guest laundry. Although the facility has been in operation for a long time, it is very well maintained and kept up to date. The facility is conveniently located on south College Avenue literally across the street from the Colorado State University. There are lots of shops and eateries in the immediate area. We certainly will be staying at this facility when we next visit Fort Collins.

Drove up for Thanksgiving with my son. Most businesses closed due to 20 inches of snow and the hotel thought ahead and provided complimentary sandwiches for lunch for those who didn't have family nearby when all the restaurants were closed. Really felt like home away from home having this hotel care about their guests so much.

Bed bugs - handled graciously, but ick factor remains. Were supposed to stay two night with five rooms. Found bed bug morning after first night. Checked out to stay at another hotel. Staff was apologetic, refunded all five rooms. Later that day recharged four of the rooms. Bad business.

My in-room coffee maker didn't work properly: it leaked water outside of the cup placed below the coffee filter basket, resulting in less than a half cup of weak coffee. Also, the body wash dispenser didn't dispense body wash, but not because it was empty - it was completely full. When I mentioned this to the front desk, I was told that the dispenser is a Best Western design & won't be replaced unless Best Western hotels receive a lot of complaints, which I was told they have. This is one of the most ridiculous excuses for a non-working hotel amenity that I have heard. I was not offered any credit toward my bill for these inconveniences. These are the reasons why I won't stay at a Best Western again.

We travel a lot with work and the first motel we try to book is Best Western in what ever town we are assigned. They are very accommodating to our needs and all the best Western s where we have stayed had been very welcoming.

Upon completing my survey for this hotel I had let them know that is very likely I was bitten by bedbugs at this property. I received a generic email response from the hotel thanking me for "completing the survey". I replied to the email asking if they actually read my survey, I've received no response. I am 80% sure that they bedbug bites occurred at this property. Be diligent! I usually do a better job of checking the bed. I was tired at the end of a long week of travel and I was off my game. It could have been worse, but a huge inconvenience having to handle my luggage with care upon arrival at home to ensure I did not bring any of the bedbugs home.

We ahve a daughter attending CSU and htis is located in the perfect location for us to visit her. Campus is across the street, old town about a mile away. We have stayed at this location many times now and have never had a bad experience. The staff are super friendly, room is always very clean, check in is very quick and the best western mobile app is amazing.

Best location in town. Perfect setup for traveling with my small dog. Close designated pet area. My dog loved the green space of Focus Park across the street as well. Breakfast service had much to chose from. I appreciate the very friendly professional front desk staff and cleaning staff. All greeted me and my dog with a smile.

Staff treated me with friendliness and kindness. I found them willing to accommodate any need and went beyond expectations. Everything was very clean and well kept both in the room and in the front lobby. The free breakfast provided a good variety and was refreshed often.

From the first greeting to the phone call telling us we had forgotten something, this was the best chain hotel experience I have had in a very long time. The accommodations were clean and comfortable, the breakfast buffet kept filled and food was fresh and very good. The big thing that impressed me was the friendliness and hospitality from every single person who works there. I will return if I am lucky enough to visit Fort Collins again.

Excellent location and attractive property. The pool and hot tub were perfect for our grandchildren. 2nd floor rooms are only accessible by stairs. Sufficient parking. Breakfast was adequate and food kept coming out fresh even close to ending time as many guests eat at the latest time possible. Front desk was very friendly.

seems to have had a light renovation but the attempt to update and make it feel like its competitors falls short. The breakfast room is awkward and breakfast is minimal. Our room was tiny and depressing. The bathroom was microscopic. The towels were very rough. Bed linens were tired. Cleaning service was not exactly thorough. Location is pretty good, and they do have parking. Night reception was a bit abrupt (and I think a bit wasted). Our room was very noisy; we had what was likely the worst room in the place, under a stairwell and with garbage bins right outside our door, so plenty of noise from other guests and motel staff. But also the plumbing was messed up so that anytime we or an adjacent room used a faucet there would be violent banging in the pipes when the faucet was turned off. Rather startling though I suppose with time you could tune it out.

The check-in was expedient and friendly, and I was given a nice nightly discount upon request. There was plenty of no-charge parking. Beware there are no elevators if you are physically challenged. The room was very clean and facing a side street. Small fridge, coffee set-up and free daily bottled water (2) were in the room. The bedding and mattresses were good. There were plenty of towels. Oddly, the toilet suddenly made bizarre bubbling sounds at 10:15 PM the first night with no provocation, and then it promptly overflowed onto the floor. We had not flushed anything or recently used the toilet at all. It was snaked and cleaned promptly, but the plumbing in this room was questionable even after that (sink and toilet). The A/C was so loud and rattling that we opted to open the window instead. The ongoing traffic from College Blvd., even facing a side street, and the train engineer's obsession with the horn was not good. I can't imagine a room actually facing College. The noise from the room overhead was like a herd crossing. The breakfast room was clean and there was plenty of great coffee and decent breakfast fare for all tastes. The gym's treadmill was broken, and after myself and a maintenance guy tried the usual problem-solving issues, the last I saw him he was going to be dismantling it with tools. The water dispenser was empty and not functioning either. Since the room was relatively small, I ended up leaving as it was not going to be comfortable trying to do anything with him in there as well. The pool looked great, but the Jacuzzi water appeared unclean to me. If you are there for a vacation (we were not), it is very well located across from part of the CSU campus and the quaint area of downtown. Upon the morning of departure, the cleaning staff were banging around right outside our door and making it obvious they wanted us out, even though it wasn't even 8:00 AM. I finally had to tell them we were not checking out yet. The desk staff were friendly and overall the price was right. We had stayed here years prior, and it seems to have gone downhill somewhat. Like anything, there were positives and negatives. I would personally not consider the facility above three-stars due to the comments above.

Had a couple of nights here. Very walkable to old town Square, only 15mins. Room was clean and spacious. Really liked the fire pits outside, we made good use of those. Didn't use the pool but it looked nice. Breakfast was good and the staff were friendly.

There is nothing better than being greeted and treated like a person of importance. This visit was one of my best ever just for the mere fact the staff person that helped me was as helpful and as friendly as they get.

This hotel is priced nicely and located in a central area of Fort Collins. My teenage daughter and I had room 203, which is on the top floor, facing the parking lot. Not much of a view but we didn't stay there for the view. It's got 2 double beds so I wouldn't want to share the bed with another adult but the beds were pretty comfortable. It's got a fridge and a microwave and looked like it had a door for a possible connecting room. The room was pretty clean- it could use an update but was still clean. It was pretty quiet at night, except for the train and it's horn at 10:30 PM & 5:30 AM. The breakfast was OK- scrambled eggs, sausage, potatoes, yogurt, mini muffins, bagels, toast, fruit, oatmeal, and the coffee was pretty good. I'd stay there again if ever in the area.

The layout was very unique. Pool separate building, lobby/breakfast a separate building, courtyard setting with 2 internal parking lots. We didn't want to go outside and walk across 2 parking lots so we didn't use the pool. It did have a picnic/dog park area. Breakfast was good but felt uncomfortable due to breakfast lady stopping what she was doing to watch me look over tea options, trying to decide if I wanted to make a cup.

Had an amzing stay at Best Western University Inn. Origially only staying 2 nights and ended extending for 2 more nights. They wee incredibly accomodating and made us feel absolutly welcomed and safe.

I believe in their great customer service, the pillows in this occasion were the first I'd experienced some neck pain but it was tolerable. The location and breakfast and great hot shower made up for it. The staff was friendly as was expected but Annie was amazing overall. Thanks Annie!

Room and Hotel were clean and updated. Bed and pillows were comfortable. Air Conditioner worked fine. Shower was great. Staff friendly and helpful. Breakfast was great with a lot of options. Coffee was good. Great location next to campus and Old Town.

We stayed two nights on the 3rd and 4th of May. This hotel is very nice and centrally located. We like that they had dog friendly rooms. The breakfast in the morning was good. They had a great selection, more than we thought would be there. The kids really enjoyed the pool. Overall, a good stay.

Situated near CSU, this Best Western is clean and comfortable. Parking was easy (they have to give you a pass due to college students repeatedly trying to park there) and check-in was quick and friendly. The highlight for us, as a late-spring snow fell, was the indoor pool and hot tub. Very relaxing. Our room had two decent beds, a small bathroom, and was very clean. Complimentary breakfast was standard BW fare, and there are lots of food and grocery store options nearby. I imagine a lot of families stay here while visiting the university, and I never felt like I was staying at a party hotel.

It was cold and snowing so the indoor hot tub was greatly appreciated! So warm and cozy! We loved staying at this Best Western - it was close to the cute little downtown area and the university. We were able to park right outside our room too which is always a plus. The coffee in the coffee bar was excellent too! Your best bet for clean, quiet, welcoming and convenient stay in Fort Collins.

Very friendly staff. Several family members and friends stayed here and it was nice to see fellow guests. Best of all, I realized when I arrived home that I left my jewelry bag in our room. Karina, the manager, found it in our safe and returned it immediately the next day. We SO appreciated her help!

For a prospective CSU parent, it doesn't get better than this. Across the street from campus, it is so convenient! Breakfast was fine, the room was fine. Staff was friendly. The indoor pool and spa looked great but we did not have time to enjoy it unfortunately.

We stayed at the Best Western University Inn because we wanted to be close to CSU. The location was perfect and the hotel was really nice for the price. Staff went out of their way to help with anything, which was appreciated. We will definitely stay here again when in Fort Collins.

First I think people should know which category the hotel is. Fancy high end, middle nicely decorated and the most common, and lastly budget hotels. Some Best Westerns are in the middle category and seem fancier and new and some are in the older lower category. I believe this falls into the budget lower category. That being said being a budget hotel hasn't hurt them. They are top notch with guest services, they have a good clean well done breakfast with real food, and they keep their rooms clean and beds replaced. If you don't need fancy, but want a good family or just a very reasonable place to go, I would not hesitate to recommend this hotel/motel. They have the option of pets which are the outside rooms and non-smoking no pet rooms which are inside. It is directly across from CSU and we walked over to the college daily since it is hard to park. I will stay here again when we come back to town to see our child at school. They also rent bikes and getting around this town is super easy as you are right on the fantastic bus line they have. No car necessary once you are in town. This was the top rating for this type of hotel. And on a side note we had two other budget hotels we had to stay in and one we left before we checked in because it was so dirty and the other we left early as the staff and accommodations were substandard both of which were rated well by other patrons, so I have a hard time with the reviews. fantastic location, no sitting area in room, large refrigerator with microwave, good cooling system.

This hotel is great. It's within walking distance of a lot of colorful local independent businesses, bars and restaurants. It's also close to biking/walking trails. There staff is very friendly. The rooms are clean and comfortable. They also have a big pool and a nice gym for getting a workout in.

Close to downtown Ft Collins. Lots of restaurants working walking distance. Good continental breakfast, comfy clean beds, gym, pool, and hot tub. A great place to stay in Ft Collins. It's my go to place!

Staff was superb! Clean place but older but very close to train tracks and on a main street so it was too noisy for me. Location is wonderful for the college. Literally right across the street and pretty close to downtown. Probably a 10 minute walk to downtown.

The hotel did not appear as I expected a BW to look but it was a very nice place, very comfortable bed, very good hot breakfast, help staff and great location for a meeting on the CSU campus. Best place I could have been and felt lucky to have gotten a room there. I highly recommend it.

Everyone we encountered, front desk, housekeeping, and breakfast, were all delightful and genuinely happy to help. The room was spotless and seemed updated. We will definitely stay here again the next time we visit Fort Collins!

We stayed here as a group for a CSU football game, 4 rooms in all. The staff is awesome and incredibly nice - front desk, housekeeping, all of them. Check in was a breeze and we were able to check-in early before the game. The room was clean, comfortable, and as upgraded as can be for an older hotel. The location is amazing to be able to walk to/from stadium for game. We will stay here again for game days.

The check in was easy, and the staff were friendly. I was in the back building for four days. The room was nice, heat worked well, bed was comfy, towels were thick, and location to the university can't be beat. The pool and exercise facility were great. The rooms are loud. You could hear people talking in the corridor and in the next room. There were also inexplicable thuds and bangs during my stay. A few times I was awoken by a thud, or by someone running up the steps outside my room. Maybe the other buildings were better. I will stay again during the off season, but would not pay the Summer cost. I would not recommend the back building it if you sleep lightly. Overall I had a good experience, but have trouble recommending the facility if you need a quiet room.

I stayed here to drop my daughter to CSU. This is very near to CSU and on College Ave, So you can walk to CSU and other nearby restaurants. Also the rates are reasonable and with very good and helpful staff at this place.Nice Breakfast with gluten free options available every morning. I wanted to extend my stay at this hotel but oculdnt since they were sold out and late in the night the front service desk lady Megan tried helping me get room at other nearby hotels by calling them herself and asking for lowest rate possible.She also advised which are better hotels and which are not.Overall I am very pleased with this hotel and their service, Highly recommend.

The check inn was very easy and fast. The gal at the front desk had the keys ready so it was as simple as signing the paper and we were set. There is no elevator to access the second floor that I saw. If you have accessibility problems request the first floor. The gym and pool are is very large and spacious. The rooms were very clean and comfortable. The one thing that was not great is they have dispensers in the shower for shampoo and soap. The soap was gone. I wish they would use the small bottles that you typically see. It seems like when I stay at a hotel with dispensers something is always gone. The room was very quite for a motel. The breakfast was fantastic for a continental breakfast. Very friendly staff all around...

I stayed here for a couple of nights and really liked the location right next to CSU. The staff were also really friendly and I liked the breakfast - although I missed dark bread. Overall I'm happy with my stay

We visited this Best Western because we were taking a tour of CSU. This is an excellent location for touring the CSU campus. We could walk from the hotel to the admissions office. Also, close to the downtown area. We found everyone who worked at the front desk and breakfast area during our stay to be so friendly. It was apparent they all enjoyed their jobs and loved helping people. We will definitely return here if my daughter chooses to attend CSU.

I cannot say enough great things about my stay here! I stayed 3 nights for business and was pleasantly surprised. All the employees were super friendly when I arrived. The make your own breakfast burritos each morning were delicious. They replace the water bottles in your room for free each day if you drink them (AHHHMAZING). Super convenient location to EVERYTHING (restaurants, kinkos, shops, downtown, etc.) I was a little nervous at first about the “motel” feel but I stayed in the east building which doesn't have room access from the outside (there's a key card secured building entry). The computer and printer were available 24 hours for free for guests. Overall, really pleasantly surprised and would stay here again anytime. Highly recommend!

An older but clean and well-kept hotel near CSU campus and downtown amenities. Desk service was was very friendly and helpful. The room was nicely appointed and the mattress was fabulous! I've never slept so well in a hotel bed.

Our room backed up to a busy train track that was about 100 feet from our window. When the trains passed by, it felt like we were in a train station. It was VERY noisy. That was our main complaint. The room was large and the bathroom was a good size too. The room was clean but the furniture was a bit banged up. The employees were very friendly and helpful. The breakfasts were average..a 5 out of 10. There was a microwave, refrigerator and coffee maker in the room and that was nice. All in all, it was just an average hotel and experience for us.

We called to see if a room was available closer to downtown Fort Collins after reserving near I-25. Megan, at the desk, was so friendly and helpful arranging our next two nights. And she was equally pleasant in person the next day. The Inn is right across the street from the Colorado State University which has a beautiful campus to explore - along with the not to missed Trial Gardens just down the street. The Inn is close to downtown and old town. The breakfast is one of the best with something for everyone. And just a block away is Nick's Pizza, (5 stars). There is nothing negative I could say about this place. Especially the personnel.

We just spent one night at the Best Western University Inn. We came up from Denver to see our alma matter play CSU. Staff was incredibly friendly and helpful. The location was great; we were able to park at the hotel and walk to everything (although we may have taken an Uber or two). While we were not in the room much more than to sleep, I thought the room was clean and well appointed (had a microwave and small fridge). We were in a non-pet room and didn't notice any trace of a pet being there, that was a plus for us since we were worried that rules may not always be followed.

This was a great place to stay for our mini vacation. We were able to find the hotel and stay for our neice's wedding and walk almost everywhene we had to go. Nice staff and the rooms were clean, the bed was great!

I took classes at csu and stayed at this hotel. great to walk to restaurants and campus. beautiful trees and landscape across the street at csu to look at when eating breakfast on the front patio. took a walk there after dinner. Nice place.

The hotel was well situated and the hotel staff were very nice, helpful and accomodating. I was pleased with the hotel and my stay there. My only complaint was that the pool was did not appear to be clean.

A number of great restaurants are within walking distance of this hotel! I stayed three nights and slept well in this clean and quiet hotel. The free morning breakfasts were very good. The shower has easy temperature control and good water flow. The TV has a nice selection of stations. The room has refrigerator and microwave. The room is very comfortable and cozy. The staff is very warm and welcoming. In short, this middle aged hotel with remodeled rooms is a great place to stay.

This is a friendly hotel located not too far from the Rocky Mountain Nation Park. We weren't ever too far from the next day's excursion to another mountain adventure. I was surprised though at the business of the city and found some of the drivers too aggressive, blasting their horns at us at intersections and cutting us off when they passed. It looked like a smaller town on Google Maps and that is one of the reasons I chose this hotel. It is a college town and that may accounts for the aggressive driving. The city didn't slow down much in the evenings either.The staff were great and the pool, pool area and hot tub were outstanding. Also bonus points for the wonderful breakfast selection. I had to deduct a point as the air conditioning made a strange noise like a distant siren, not the normal constant white noise that they normally make. Ear plugs were provided in a drawer by the bed. I normally wear earplugs to sleep anyway so it didn't keep me awake.All in all we had a wonderful vacation in Colorado seeing some of the many sites to see.

We went to Ft. Collins for an overnight stay with friends. This hotel was exactly what we needed: a clean place to sleep and close enough to walk everywhere. Will definitely stay here again if going to Ft. Collins. Also, staff was very friendly at check in - the only time I needed to interact with them.

Always a nice and convenient place to stay. Clean rooms, comfortable bed and quiet. Safe location. Nice walking area plus many things close by car too. Breakfast 6 - 9:30 daily with a nice selection (eggs, meat, potatoes, pastries, fruit, hot cereal, yogurt, juice, milk, coffee, tea). Also has "take & go" bags available. My room also had a microwave, coffee/tea pot, and refrigerator (larger than what is usually in a motel room). Nice sized swimming pool, hot tub, fitness room along with bicycles for rent. Laundry facilities available if needed. Also a courtyard type sitting area.

A bit high priced for what it is. Walls are paper thin, so if you end up with a neighbor that lacks respect you might be up all night. AC is wall mount and controlled. Ours was loud as a train and the AUTO mode did not work. We ended up leaving after one night and went to another hotel as the noise from the neighbor prevented us from sleeping. If you get good neighbors this would be an okay place to rest.... you take the chance though....

The place is clean. AC worked well. Breakfast did the trick, nothing fancy. Pool was a plus. Great location only a few blocks from busy Old Town Fort Collins and all of its bars and restaurants. I would recommend to a friend that was not looking for a Hilton experience.

We stayed here because our first choices did not allow dogs. Room was tiny and bathroom could not have been smaller. Room was old and dated and pillows were incredibly small. In the morning we headed to the lobby for coffee and breakfast. Right in the seating area of the lobby was dog poo left behind by a fellow traveler. Not what you want to see before eating. Staff at the front desk just sat and talked and you couldn't help but overhear talk of one employee's love life, it was awkward. I can't believe I wasted $182 on my stay here, I have paid less in downtown Chicago for a much nicer room.

My family of four stayed at Best Western University Inn at Fort Collins on a recent trip to take a tour of CSU. It was an excellent choice. The employees were friendly and helpful; they gave us very helpful guidance on places to eat and generally how to get around Ft Collins. The room wasn't 5 star, but it was clean and comfortable. The location is superb, much more convenient than anything else we could have chosen. We were able to walk to campus so we didn't have to fuss with parking permits. We will definitely make this our first choice next time we are in Ft Collins.

This hotel was convenient to downtown, helpful staff, very clean, huge rooms, nice breakfast- overall very satisfied. I loved that they had bikes to rent to hotel guests. I would definitely stay Best Western again!

Our room was very nicely decorated and very clean. Everything was working as they are supposed to, including the air conditioning. We like the nice king-sized bed with very comfortable mattress with plenty of pillows and cushions. The room was very quiet and we slept through the night very well. The breakfast had plenty of options and everything was very fresh and tasty.

Clean and quiet near CSU with pool, spa, laundry, fitness center, and meeting room. A few restaurants and bars are nearby. I would recommend a room in the back, but all rooms look to be well protected from road noise on the busy College Ave.

We had a short stay at this hotel, and although the room is average, it served our purpose well. The hotel is within walking distance to downtown and right across from the university campus. While the room is average, it served our purpose well. Staff is very courteous and helpful, WiFi worked great and a very nice bed. Overall, for a short stay, this is a great hotel for a reasonable price and in a great location.

Good hotel, nice size rooms (had a room in the back building which was a bit dark, but ok). Rooms are kept very clean. Bed was good. Breakfast excellent and somebody was around constantly to replenish the buffet. Front desk staff very helpful and friendly. Eating places within walking distance and if we needed a cab, the front desk would call. Nice service!

The staff at Best Western University make you feel at home, so nice , helpful, sincere. They go beyond to make your stay comfortable, I actually felt like I was leaving family when I checked out! Thank you Kaylana, Sam , Gayle and Connor, YOU GUYS ROCK! Can't wait to come back ! Vickie S.

If you're looking for a hotel that is directly across from the CSU campus, this is the place. It's a great location and the hotel is good overall. The breakfast was good and the staff was friendly. Our room (1 king, ground floor) was fine, although it seemed dark, small, and a little dated. I did not feel that it was a good value for the money, but I guess that the location mitigates that to some extent. They have bicycle rentals which is a nice service.

We stayed at the University Inn in mid-June 2018 while visiting Ft. Collins. The staff was very helpful. We arrived early and the staff moved quickly to prepare our room. Our suite room was large, clean, and well appointed. There is a pool and an exercise room. The hotel is adjacent to CSU and a short trip to the Old Town area. We will stay here again.

Love this hotel!! Staff was great, so friendly and helpful, especially K. at the front desk. Room was spacious and very comfortable, the bed was a dream. Pool and hot tub are very nice, and this seems like a great place to bring kids. Breakfast was great and the lobby is cute. Excellent location near the college and next to coffee shops, etc. I will def stay again when I come back through Ft Collins!

Loved the Best Western. What do they say, location, Location, location? Can not beat it... right across the street from the University. Our room for four of us, 2 adults and 2 teens was a bit tight. Wish that we could have has queen beds. Pool area was awesome! Hot tub was super hot. The separate building was great. Breakfast was good! Waffle bar was a hit! Maintenance crew did awesome!! I dropped my necklace down the drain by accident and they were able to retrieve!! Awesome job! Would stay here again!

Stayed here for the first time for 2 nights for CSU orientation. First the location is great. Never had to move my car and could walk right across the street to campus. Lots of places to eat within walking distance. Room was comfortable and the bottled water was very much appreciated after traveling all day and not being used to the altitude change. The free breakfast was very good but keep in mind the area is very tight with not a lot of seating. Front desk staff very nice and welcoming. My only complaint was the air conditioning was not working very well and was loud. This will be our go to hotel for the next 4 years while our student attends CSU!

We have now stayed here twice for week long visits (while taking out dog to the CSU veterinary hospital for treatment). We had two different rooms (both in the pet-friendly front section of the hotel). Both rooms were well laid out and impeccably kept. The breakfast here is very good - it changes slightly day to day (which is nice when you are there for a while). Besides the waffles, scrambled eggs, meat (bacon or sausage), potatoes, hot/cold cereals, pastries, hard boiled egg, yogurt, etc - they offer grated cheese, diced ham, salsa and warm tortillas to make your own burritos. The breakfast area was very good for business people as well as tourists. Coffee is always available - and it is good coffee. Dazbog. We liked the coffee (available in different blends) so much that we bought some at a nearby Dazbog shop to bring home. There is a nice dog walk area in the back section. The whole area is landscaped with gorgeous flowers. There are fire pits and seating areas also. The indoor pool is lovely - and even though it is glass enclosed - it doesn't get horribly hot. It is perfectly inviting - and has a hot tub section to the pool. The workout area is adjacent and has more machines than some of the other motels in the area. And, it is appropriately air conditioned for comfort and safety. The staff (both front office and maintenance) was very helpful and friendly. I always felt very welcomed. The location is excellent. It is both near CSU and restaurants. Yet it is very quiet in the room.

Good location, The room was clean ( 3 waste baskets), The bed was comfortable, TV acceptable (could have used a printed channel guide), Vanity nice, Shower was poor as they had put in an adapter to raise the shower head for very tall people and that removed almost all of the swivel of the head. Had to stand in the middle of the tub to be in the spray instead of having it spray on me. Breakfast was the usual powdered eggs and semi raw bacon, dry cereal, reasonable coffee / tea. I would go back.

The location, room, service, breakfast and staff were excellent. We heartily recommend it for at stay in Fort Collins. We biked around Fort Collins for 3 days and were able to enjoy the lovely bike paths directly from the hotel. And, it is directly across from the Oval at Colorado State University.

Staff was very friendly and prompt. Rooms are small and need some updating, but clean. The air conditioning did not work great and was very noisy. Enjoyed the outdoor area with fire pits. Breakfast was good. Biggest disappointment—-the pool was very cold! Kids were looking forward to swimming more.

The staff were so nice and helpful. I love that they have bikes available, and the location is great for exploring Old Town. I was able to spend some time in the pool, which is in it's own separate building kind of like a greenhouse. Very relaxing. Nothing extra fancy, but I slept very well, the rooms are clean and it's nice to have a microwave and fridge in the room. Decent hot breakfast too!

We loved our stay at Best Western University Inn in Fort Collins! On May 21 we brought 50 SkiMeisters (55+ aged skiing group who also bikes and hikes) for a 3 night, 4 day bike/hike/brewery tour. The staff of bwui went out of their way to provide a great experience for our members! They were most friendly, helpful and flexible allowing us to use the conference room, making copies for us etc. The location was wonderful, close to old town, the university and we could start 2 of our bike rides right from the hotel. The breakfasts were wonderful as well! A special shout out to Ellen Rotunno with whom I worked to reserve the rooms for the group. She was exceptional! The committee also spent 1 night pretrip in April at BWUI as we scouted out the bike and hike trails. We received many compliments from the members about the hotel and staff and this should be the first of many trips back to Fort Collins and BWUI!

We've stayed here twice. The location to old town is nice and the room is always clean. Wish the price was a little less, but for Fort Collins and the location the price is not too bad. Would stay here again.

The rooms are clean, good service and a nice breakfast. A convenient location to things to do in Fort Collins. It is a central location to go difference directions in town. Also restaurants are close by that you can walk to them.

Easy check in, friendly and professional staff, comfortable beds, wonderful breakfast!!! Close to our training site and close to many activities and places to eat at night. Found some of the best cookies and cookie dough, go to a museum, plus was able to tour a brewery and ride on a cool slide. Would recommend Ft. Collins as a place to relax and visit.

Affordable, clean and very friendly staff. Wonderful complimentary breakfast. Bring your swimsuit for a jump in the pool! Rooms have all the amenities you may need. We were here for our daughter's graduation from CSU and the location could not be beat! It is in walking distance of the ceremony and, for us personally, was in walking distance of her apartment. Just perfect!

The lodging is simply basic. The front desk staff is knowledgeable and helpful. Breakfast is the basic standard at most hotels, but the breakfast area was not well thought out and dysfunctional. Our stay was for a graduation event and the value of the room/property did not justify the rates charged. The convenience to CSU is the benefit.

The staff was the best, allowing early check in after I had been on the road 12 hours. Also located near college and Old Town, with easy bike rental. Will stay here again the next time I am passing trough Fort Collins.

This was my second visit to this property because of its central location and that I remembered enjoying it so much the first time. It was just okay this time. They had started some minor renovating which is always good. I hope they do something about the loud fans in the bath areas. YIKES! I am also hoping that they find a way to improve any outside conversations that take place at night. They have a great property here but at the same time, if people are conversing, it tends to amply and bounce off the walls and into rooms. Otherwise, I love the area location and I think it's a very good value.

The staff, Sarah Vicek, manager and employees, Conor and Sam and others, were very considerate and friendly. The room was comfortable and breakfast good, coffee not so much. The woman who works in the dining room is very nice and helpful. If you need to use the laundry, you will love theirs. It's the nicest and biggest laundry have ever seen at a hotel! We were there for an emergency with our dog and wanted to be close to the Colorado State Veterinary Teaching Hospital. Best Western is very close and convenient.

Nice staff, room was clean . We stayed in the section with interior doors , which was nice and you could tell remodeled. The front desk was nice and friendly. The breakfast your standard, fresh fruit ( banana and apples) , oatmeal, yogurt, hard boiled eggs cereal, waffles etcc.. Great location across the street from CSU. College street has a lot of restaurants and stores .

Good value hotel - clean, attractive, everything working well. Substandard breakfast with watered down coffee, cramped, noisy dining room in the lobby area, 1-1/2 inch round cinnamon rolls, fewer selections than competitors.

Rooms are really clean and their breakfast was the best on the road trip so far. Staff was really nice and accommodating. When checking in with a dog, they give you a little package with a milk bone and a poop bag. Nice touch. I read about it being loud in other reviews but that didnt stop us from staying there. There were ear plugs in the bed side table - not sure if thats because they were aware of the noise or if it was just a free thing they give? In the middle of the night we did hear a train, it wasnt that bad but its a thing. Its across from a college and close to some bars/restaurants, so everything is pretty walkable. Rooms are smaller than your average hotel. Overall, I dont have any complaints.

This is the only hotel I stay at in Fort Collins. The rooms are always spotless, and the staff always go above and beyond to make sure that guests are happy and comfortable. The housekeeping staff is on point, and the front desk staff are always prepared with directions, restaurant recommendations, ect. No other hotel staff anticipates guest needs like these folks, they're awesome!!! Also a short walk to downtown or CSU with reasonable room rates that includes a full hot breakfast buffet. Hard to beat!!

I stayed recently with my daughter and the staff was so helpful and nice. The pool was my daughters favorite part, very clean and up kept. The breakfast was delicious, and they even had honey and lemon for my soar throat. What hotel does that?! I will most defiantly be coming back to stay. Its also in a great location from downtown Fort Collins, so we could easily walk to any restaurants and shops.

Perfect location if visiting CSU because depending on where you are going on campus, it may be a shorter walk from the hotel than from your parking space! This hotel seems older but they are doing a great job of trying to update and also keeping the place clean. Our first room had a toilet that wouldn't work and the gal at the front desk did her best but since maintenance wasn't there we moved to a different room. She was very nice about offering to help us move and also was SO apologetic about the inconvenience. The room was spacious, clean, and the bed was nice and comfortable. Breakfast was free and had good choices! We were able to walk to the Lory Student Center in 10 minutes. Great location but my favorite part was the staff—they were all SO friendly and nice!

If I had noticed earlier but sink had hair in it and had been there so long it was stuck, wouldn't wash away. Wrote GM email that a.m. but no word after 2 days. Room was in back of property which is quieter than street side. Didn't partake in breakfast, it was no parking near there and quite a walk from way back room on chilly a.m. Checkout clerk didn't ask how my stay was, so I terminated the rest 4 nights.

Good clean stay for the night with friendly service and quiet surroundings. Close to campus and pretty much anything else you need to get to in the immediate Colorado State University vicinity. Good restaurants close to hotel also. Free parking and breakfast is included. Pool available, too.

We were traveling to Denver for a wedding and this hotel was one the bride suggested. Everyone was friendly and caring. The front desk even called the room once we got checked in to make sure we were happy with it. Plus the breakfast was wonderful and convenient.

Nice accommodations. Checkin was effortless. One bed was too soft, but overall a good value. Not too noisy. Breakfast was convenient and nicely presented. Ample parking and keyed access to the rooms. Felt secure. It is located right across the street from the University and just a few blocks from downtown. A good location to get around the town.

All the employees that I encountered here during our stay were kind greeted us with a smile and helped us get the best price without any argument. And the breakfast was great the best I've ever seen or had for FREE at a hotel

Beautiful pool room for family to sit and visit in. Pool needed vacuuming. Lobby staff very friendly and helpful. Jacuzzi in tub in room needed cleaning as put sand into the bathtub. Good location with an IHOP right next door. Breakfast was pretty standard.

Close to Old Town Fort Collins, extremely friendly staff who are willing to go the extra mile to make sure guests are happy, fresh hot breakfast, clean room, fast internet. Nothing to complain about at all!

If you need to go to Colorado State University for anything, this is in a good location. Older motel but very clean, very friendly help and very comfortable beds. They even serve a breakfast. Good pricing.

Notified staff at 1am of noisy upstairs neighbors, front desk did nothing to address the problem or the malfunctioning heater and odor in room. The location was good as it was easy to maneuver around the area, but would never stay here again.

Was a very nic clean room office personnel was very hospitable. Was fairly close to CSU Veterinary. Would recommend this motel to people only problem was I had a long pickup not a lot of room to park tho the was a small parking lot in back

Our stay at Best Western was super. The front desk was very friendly and accommodating. They thought of everything. There were many amenities. The only thing we needed was a cork screw and they had one to borrow.

This is our 'go to' place in Fort Collins when we come to Colorado for Thanksgiving or other holidays. Great amenities, pleasant and easy staff. We booked on-line and then followed up with a modification to the reservation, and then upon arrival had to change it one more time to add another person. No problem and everything was easy and straight.

I will not return to this hotel. The location was good but there was a good side (the front of the hotel) and a bad side (the back, which bordered student rental housing). The doors outside our room slammed. The wall was so thin we heard entire conversations between the woman next door and the person with whom she had on her speaker phone — in fact, we were able to hear breathing on both sides.. The bedding was below average with very thin sheets. The room was otherwise clean. The tub filled with water during the shower even though the setting was on ‘drain'. Our experiences with Best Western are done, we will not be using them again (this was our second bad experience in a Best Western).

Stayed here four days while my dog was undergoing testing and surgery at CSUVTH. They offer a discount for guests who have pets being treated at CSUVTH. It is very close to the hospital and the inn staff is very kind and helpful. Because my dog cannot climb stairs, they were able to accommodate us in a ground floor room. One day I was without a ride back from the hospital with my medium sized dog and was trying to figure out if I could get a cab or use public transportation. The front desk manager offered to pick me up in the inn's van which was so appreciated and saved me and my ailing pet a lot of stress. The inn is an older style remodeled motel with rooms all opening onto the outdoors (as opposed to opening onto an interior hallway) which in cold weather can be “bracing”! Room size, particularly the bathroom, is on the small side but adequate. However, the room was very clean and comfortable and very satisfactory. I plan to stay again at the end of the month when we return for follow up care at the hospital because the convenience, cost and very helpful staff outweigh the minor drawbacks of the inn.

The room was definitely not big enough for 3 people. The bathroom was very small and the room itself was dark and outdated. It's a perfect location for visiting a student at CSU overnight. We had to change hotels mid stay because it was just too small. Our son was recovering from surgery and between the outside noise and room size it just wasn't working. The hotel staff was a pleasure to deal with but it just didn't work for us.

I gave this hotel a very good because, for the price, it is very good. The rooms were clean and comfortable, had all i needed. This is an older hotel that has been remodeled and the improvements have helped a lot. Older plumbing I think, because there was a loud noise in our rooms in the older part of the hotel. So not sure can help that. The breakfasts are great and it is great to just walk across the street to CSU campus.

Great location, You can't get much closer to Colorado State Campus then this! In addition to great amenities, like large pool area with retractable room, great fitness center and common areas. The rooms and beds were small and noisy location next to the road. But location, amenities and service was well worth it!!

I work remotely for Colorado State University and must visit Fort Collins at least once per year. I stay at this hotel every trip. The location is perfect for visiting the CSU Campus, the rooms have everything I need and the staff are terrific.

When we arrived we were expecting snow! Rain in the night before and 6" of snow on the car at checkout. Everything was great and the breakfast was out of sight! Went to visit old family friends in the town from fifty years ago.

The hotel/motel was an excellent choice for us. We could walk to the college and our granddaughter could easily go from the hotel to her classes. The location is the best part of the hotel, but we were very pleased with the staff. The rooms are small, but we were able to have the room we needed,.Breakfast was the usual hotel breakfast - not great, but okay.

Nice, clean efficiently run, very friendly hotel at a perfect location for University visit. The University is across the street, restaurants are walking distance, excellent transportation possibilities. Very safe, crime free environment

This hotel is conveniently located across the street from Colorado State University. It is also a short walk or bike ride to the historic downtown. There are two buildings with rooms. One is connected to the lobby & all the rooms have outside access. The second building is a short walk to the lobby but the rooms are accessed inside. Neither building has an elevator. The hallways can be quite noisy with college students. The breakfast includes eggs, bacon, waffle station, steel cut oatmeal, cereal, & a variety of breafs

Nice facility in a collage town. Hotel is older but was nicely remodeled. There is a second story so be prepared to carry bags upstairs which was not hard to do. The beds were soft and worn which made for lack of sleep. Other than the bed situation the facility is nice and staff was great.

Very clean cozy and quiet. Close to nice eateries. Parking free and private. Breakfast is nice, you have to walk outside to get to lobby which is fine in nice weather. Didn't open exercise and pool until 8:00am, would have liked to work out before starting my day. King room too small but double queen is fine.

This hotel truly is amazing. The staff go out of their way to make sure you feel as at home as possible during your stay. This has always been, and will always be, my hotel of choice in Fort Collins!!!

Love this little University Inn. Close to CSU and Old Town. Nice staff, good amenities. Not fancy or pretentious but I like that! The fitness center and pool area are lovely. You can rent bikes right there or go for lovely walks through campus or Old Town without having to drive. Love to stay here.

This was a rewards night well spent! Check-in staff was terrific. Room was clean, quiet and comfortable. The location could not be better, with easy access to restaurants, bars and the university campus.!

The best and only place I stay when I travel to Fort Collins to visit my CSU student. Love the convenience with its close proximity to the campus, the hotel is always clean, the rooms are comfortable, the complimentary breakfast has a great variety, the employees are always friendly and its relatively affordable compared to other hotels in the area.

You could not ask for a nicer location, property or staff. Sarah is fabulous and will help you with any questions you might have. Staff is fantastic. Have yet to meet one that was not delightful. Have been staying here since 1979..

I recently spent five nights at this property which was an absolute pleasure in every respect. I was involved in a conference hosted at Colorado State University. The property was convenient, well-maintained, conveniently located to a selection of restaurants, opportunities, and the University community. I will definitely stay there again on future trips.

Hotel was very clean and the staff was very friendly and helpful. I will definitely use this hotel again. It is really convenient to the CSU campus. I used another hotel a little further away and the staff was not friendly and the security was not there. The maid service left my room open(not sure how long) but management didn't seem to really care. I did not feel this way at all at the University Best Western. I stayed their during the first RAM game and the area was a little hyped up about game but the staff was always making themselves present and making sure everyone was taken care of.

This place is a great value and the location is perfect. It is comfortable and clean. We like grabbing a quick breakfast in the lobby before walking to Old Town to meet friends and family. Bike rentals are also handy!

The hotel was our base for eclipse viewing earlier this week and we enjoyed the walking to find dining and exploring Ft Collins. The only negative was the full parking lot when we returned after the eclipse.

We stayed at BW to give a seminar at their conference room. The room and service was great but this is about an outstanding employee at BW. Kaylana, the front desk employee, checked us in, found our seminar supplies, showed us the conference room and gave us a convenient hotel room all with a great smile and an amazing helpful attitude. Then the next morning as we went to set up before the seminar, she was there again at the front desk, made sure we had all we needed, then set up the coffee and water for the conference attendees. Later I saw her carrying hotel supplies across the parking lot AND helping to clean rooms, again, with a genuine pleasant attitude. If BW doesn't already know it, she is an incredible asset to your hotel. Normally we see 3-4 different people covering her duties at other locations and not usually with the I can do whatever you need attitude. I would hire her in a heartbeat.

We stay here because it's so close to the University and the prices are reasonable and it's a great walking area. We will continue to stay here for the convenience, price and comfort. Thank you Best Western!

The room was clean, bed comfortable, but average room. Room could use refreshing. Poor water pressure in shower, all small hard pillows, noisy air conditioning. Best location for my sons college. I would come back.

Great breakfasts and front desk staff member Sarah couldn't have been more helpful. Beyond that, poor quality towels, no instructions on how TV works, no instructions re where things are (e.g., Laundry, ice, etc.). Shower head can be adjusted if you are 6'5" or so. Down at the heels with price point at a high. Bed - still recovering a day later from some of the worst sleep ever (including what they call pillows).

Very nice comfortable hotel with knowledgeable and friendly staff. Across the street from CSU. Nice bikes to cruise the campus and downtown FOCO. We have stayed in this hotel several times now while visiting our daughter in college. Very conviently located to shopping, good restaurants, green line shuttles/trains and major amenities.

We stayed here for our son's wedding reception along with many family members and friends. ( we used a total of 18 rooms) The breakfast area provided the ideal am gathering place, the breakfast was great and the staff was accommodating. We also used the conference room for a welcome party and it worked out great!

Stayed at the Best Western before starting school at CSU, and it was the perfect place to stay! It's right across the street from campus and just a short walk from Old Town Fort Collins. Staff was very friendly, always went out of their way to help, and had great recommendations for what to do in the area, especially Conor, Sam, and Corey.

After staying downtown at the Armstrong Hotel the previous night, I was looking for a more reasonable hotel rate. This hotel had a super friendly staff. The location is perfect, only a couple blocks from old town. I will now be staying at this hotel when I go visit Fort Collins from now on. Great experience

Very Clean. Comfortable bed. Nice pool and hot tub. Close to downtown and university. Can walk, uber, or drive to downtown depending on your desire. Breakfast buffet in the morning. Built so the rooms are off the major road and it is quieter.

We very much enjoyed staying at the Best Western University Inn. The close proximity to CSU campus and easy walk to downtown area was perfect. Hotel staff, facilities, breakfast was all everything you'd expect from a Best Western and more! This wasn't a five-star resort, but it was exactly what we needed for our conference in town.

quite an expensive week in Fort Collins - Noone was able to say why, however stayed here for location and paid similar to other hotels. Room was the usual hotel room with amenitites. Used the pool which was indoor and a good temperature, clean and hot tub incled. Used laundry which was the largest and nicest laundry room I've seen. Carpark in was plenty, wifi good and breakfast was also provided which included real scrambled eggs, potatoes and bacon. An added bonus was the real cofree mugs which the lovely breakfast lady advised we were welcomed to take with us. It was so nice to have a coffee in a real cup instead of paper or polystyrene. Overall a good stay and wouldrecommendthishotel.

The staff was great and always helpful. We also enjoyed the use of the conference room for some unplanned gatherings and the staff were glad to allow us to use it as it was not already booked. In general a great launching place for activities at CSU campus and Old Town via bicycle.

The staff, amenities, full breakfast with awesome steel cut oatmeal made correctly, the pool, fitness center, laundry and location...i.e. walking distance to all that's exciting and wonderful, makes up for the aged property/room product.

Not even the friendly staff, free coffee & WiFi could make up for the musty, dark room with its roaring air conditioner and rotting woodwork in the tiny shower/toilet room. If you don't mind paying $149 a night for just a bed with essentially 35 thread count sheets because you can walk to town in 10-15 minutes, then this is the place for you. Amenities included two bottles of water, one bar of soap, in-shower dispensers of dial soap and shampoos, and two make-up remover pads. The water pressure in said shower was a step above a slow drip. Our room had a fridge and a microwave, but the thought of eating in there would be a good diet plan for me. My mom and sister also made this trip to a family wedding. My sister's room needed to have the toilet plunged. Grossed out yet? Well, on the plus side, the room wasn't dirty and the staff was very nice at the front desk.

We come to Ft Collins every other July for our Cru staff conference. We have been staying at the Best Western University Inn across the street from CSU. This Best Western is a great value. The morning breakfast is above average for an included breakfast. Our group pretty much takes over the hotel for more than a week, but the staff are always incredibly helpful. Marcela did a great job with our room, which was packed with luggage and bikes for three people. We look forward to coming back again in two years.

We stayed at the Best Western because we had a group rate, and it is in a great location to access CSU. It is likely good in the winter, but I would not recommend it for summer if you need air conditioning. The unit in our room was really loud, and affected the ability to sleep well.

We stayed for two nights over July 4. Although it was a holiday, staff was attentive to our needs and our stay was great. We appreciate them going out of their way to serve us--especially on a holiday. I booked this hotel because we were attending a friend's wedding and they had reserved a block of rooms for wedding guests. I'm glad I booked with Best Western University Inn.

Great location across the street from CSU. Older style hotel/motel. Room was quiet, clean. Bathroom sink separate from shower/toilet, which was convenient. There was even a separate sink in the shower/toilet area. Staff was friendly and helpful in both the front desk and breakfast room. Breakfast was more than adequate for us (eggs, potatoes, tortillas, waffles). Rate was reasonable at $135, given the location.

I understand that early check in is subject to room availability so I followed up my initial request with a phone call early on my day of arrival to check in. The front desk person, Corey, assured me that it would be no problem if I checked in anytime between 10 and 12. I made my plans based on this information and arrived at the hotel at around 10:30 and was informed by Brandon that Corey was mistaken and that no rooms were available at that time and I'd have to wait to check in until one was and he didn't know when that would be. I was finally able to check in at around 1 PM after spending 2 1/2 hours wandering around the city. I mentioned to Brandon at check in that I wanted to use my $70 of Best Western $10 per night bonus credit and provided him with the appropriate code. He provided me with a receipt, however on check out 3 days later I was informed by Kevin at the front desk that no such credit was applied to my bill and that Brandon must not have done the paperwork correctly. Eventually Kevin was able to make a readjustment but again I wasted a lot time and had a lot of aggravation because of staff errors. In addition, I was surprised by how dangerously slippery the tub surface in my room was. There were no traction anti slip strips and no rubber mat to provide safe footing. I called the front desk that evening and was informed that they'd look for a rubber mat and if they could find one they would deliver it to my room. When I did not receive a bath mat that evening, the next morning I made another request to the person at the front desk and did receive one a half hour later. The initial oversight and delay in fixing this hazardous condition was unacceptable and along with the misinformation and billing mistakes were the reasons for rating this hotel much lower than my ratings of my previous stays at other Best Western hotels. On the positive side, the breakfast lady was very pleasant and helpful.

I got a great deal on the room and saw the great reviews, but was not sure what we'd get for such a low price. The room was clean, staff was friendly and helpful, location is convenient. I would definitely stay here again!

This is a very nice place to stay, located accross from part of the University campus and within walking distance of many attractions. The Staff is courteous and professional. On the basis of my experience, I hightly recommend it.

Our stay in Colorado was amazing. Fort Collins has an amazing downtown. Beautiful city and super friendly people. The Best Western was one of the cleanest, and best maintained properties I have ever been too. The staff was equally amazing. I'd like to thank Sarah V for sending me for the perfect bar burger. Exactly what I was looking for. Looking forward to returning soon.

Great location across from the university. In a tree and landscaped community, unlike the warehoused, asphalted surround, freeway environment. Walking distance to transit and restaurants. I will stay again.

This hotel was chosen by the bride & groom for all the wedding guest to stay, including the bride & groom. With the help of Conor at the front desk...and other staff members, we were able to surprise the bride & groom for there wedding. We gathered around the fire pit... Had ALL our needs met and got help with odds things that happen on wedding weekends! Great help... Super comfy feeling hotel and professional " family feeling " staff. Thank you again Conor..... You helped us pull of a GREAT surprise!!!!! Soop Family!

They were kind and professional, providing much information about the town. It is close to he town, as well as the university. They welcomed my dog with treats, and let me tell you, my dog was stoked about that. It was great to bring him along to tour colleges. The train can be loud, but I'm a heavy sleeper so I didn't notice it when I was asleep.

Greeted with a smile and had the same experience during the entire stay. Here for the Front Range Football Officials Camp and the Best Western handled us very well. Friendly staff from the front desk, breakfast and housekeeping. Room was well appointed and clean. We were in the annex which is away from the road. Older hotel that has been remodeled. Breakfast had hot and healthy items as my wife and I always go healthy and the hot oatmeal and fruit was great. Right next to CSU and a great place to stay!

The air didn't work at all. The train was beyond loud and the hot tub was broken. So all in all, I sweated, didn't sleep and didn't even get to chill in a hot tub. Not my ideal situation for a business trip.

This is an OK place to stay for a quick visit to Fort Collins. I spent 2 nights and found the staff very accommodating and friendly. I was with several other people and most everyone was satisfied with the property and location. Good value. Cleanliness could be improved in the hallways. Breakfast was ordinary, eggs, bacon, bagels in the lobby. I am not a huge fan of that but it eliminates the cost of full service breakfast if you are on a budget. I had the suite in the back building, nice spacious room. Plenty of 110v power outlets for your phone, tablets and gadgets. For the $ I would consider staying here again for a short business trip.

We had a very nice suite for $139 a night. Two bathrooms and two TV's. Everything was so nice. I wanted to steal the pillows. I slept so well. The grounds are clean with a fire pit outside that was so fun in the evening. We met other guests and had some laughs. I'f I'm ever back in Fort Collins, I will stay here for sure.

The staff is friendly and very helpful. But...This is a motel not a hotel. I'm used to staying in BW Plus and this did not compare. Rooms are showing their age and have a few updated features, but they should be seriously remodeled. The main advantage is that CSU is right across College Ave. from this hotel. The part of the hotel in which I stayed was the second floor of rooms closest to College Ave. I cannot speak to the rest of the rooms. There was no way for handicapped people to access the second floor rooms. No elevator or ramps. Room rate change because of graduation was excessive.

The Best Western University has the best location in Fort Collins! It is located across the street from Colorado State, on a major street but part of a nice residential neighborhood a short walk from downtown. Though they have convenient free parking, no car is needed. While the the rooms are not luxurious, they are very comfortable (especially in the East Building) and come with a refrigerator, a microwave, a safe, and two complementary bottles of water. The breakfast area was smaller than I expected, but seating was always available and it was kept very clean. Breakfast was surprisingly good with decent variety considering the small space. I saw coffee and fruit out in the lobby even at non-breakfast hours. The staff was very friendly and pricing was fair. If I am ever fortunate enough to have the opportunity to return to Fort Collins, I would definitely stay here again!

Front desk folks were great, breakfast was great, great service, great location, would stay there again. Didn't use the pool but it looked cool. Very central low traffic area good parking had rental bikes which looked like fun if it weren't for the 6 " of May snow. Cheers, Dan

Awesome staff. Super helpful and polite. Great location next to old town. If your looking for a reasonable place to stay this is it. Rooms are nice and parking is great. I was surprised to see the few amount of cars in the parking lot. I recommend to anyone looking for a straightforward hotel stay

older hotel but well cared for...no problems and breakfast was great...queen beds in the rooms would have made it more comfortable when traveling with kids...the pool area is very large and very sunny....looks well cared for also.

Noise largest negative factor but staff was amazing!We were thankful for the girl working in the evening! She helped us so much to get comfortable and even to understand our surroundings for the next day.

We went out to watch our kids run the Colorado Marathon, and the hotel is in close proximity to old town Ft. Collins, close to the race finish, shopping, restaurants, etc. Great food, friendly service, and wonderful shopping! The rooms at the hotel were neat and clean, friendly staff, and wonderful location! Definitely would stay there again! Thank you!

In a recent stay, the toilet in our room backed up. The hotel staff quickly made amends by giving us another room and discounting our room rate. There was no argument, just apologies from the staff for our inconvenience. Terrific work!

The location was nice with easy walking distance of nice restaurants and a quick drive to the University. The room felt a bit old, but was comfortable. We had two large dogs and the room was a little tight, but overall a decent place to stay.

The coffee was not the typical weak thin brew. It was very good at all times of the day. The breakfast was the best I have had in motels in the many states I have visited. It was better than many chain restaurants.

I have stayed here years ago. Looks like they ugraded. Front desk people were nice. Clean, safe neighborhood. Easy walk to restaurants. The only thing I'd suggest is getting a second floor room. The people above can be heard trapsing across the floors.

Perfect, central location and near Old Town. Good accommodations at a reasonable price. Don't let the outside throw you off; I was pleasantly surprised at how nice and clean the rooms were. Highly recommend

This is a clean and comfortable place to stay. It is located near old town Fort Collins and CSU. Helpful and courteous staff. Breakfast is just OK, but that is typical of a hotel in this price range. Have stayed here many times, and will again.

The staff is amazing and the location is hard to beat. They have bike rentals at the hotels that are 15.00 a day (only can ride during the day, no light) . rooms were nice but staff made this stay. This hotel is right across from CSU and close to the downtown area.

My first trip to Fort Collins, I was very happy with my stay at Best Western. Very convenient and close to everything. I was able to walk every where I needed to go. Will definitely stay with BW Fort Collins again.

Even when it is late at night, the staff is willing to go above and beyond in helping and being pleasant. No task is too small when asking for help. In particular, Conor who was working one of the nights we were there, was extremely helpful so we could be prepared for a presentation the next day.

Bad sign: earplugs provided in every room. FoCo is not a loud place-it is just that this hotel was so cheaply built that with the window barely cracked open, on the top floor, every word of passing conversation much less ordinary traffic noise is clearly heard in bed. Our neighbor in the next room had no privacy--speaking in normal voices we heard every comment. Same with folks talking in the hallway when they arrived at 1 am. Not their fault. Asking about it at the desk the receptionist said the walls are paper thin; use the earplugs.

We visited Ft. Collins for our son just before his birthday! it was the march 24-26, and we had an absolute blast in Ft. Collins! Also we loved the hotel staff, they were all very happy and helpful! Connor checked us in, and he went above and beyond to accomodate us! Also the rest of the staff were great as well! Millie and Elizabeth did a great job on our rooms too! Also Karina, Heidi, Ellen, Amelia, Sarah are great upper management. And Gayle and Victoria worked extremely hard in the kitchen! And even the maintenance workers were friendly, Josh and Jesse! We definitely loved the hotel, and we are already planning our next trip back!

This hotel is a good value for those seeking inexpensive lodging near CSU. The staff was friendly. The breakfast bar had lots of choices, including a breakfast burrito option. I didn't care for the coffee but there is an Aloha coffee shop next door. The in-room wifi was inconsistent. Probably not good for watching a movie or doing a lot of work.

Conveniently located right across the street from CSU and within walking to Old Town in Fort Collins. Friendly staff and clean rooms. This is the best hotel with the best value and location to stay at when you are visiting CSU.

We stayed at this motel on March 3rd & 6th on our way to & from the DIA. Sarah was wonderful in making sure that my car was safe & sound while we went to the airport & came back on the 6th. She was a gem in helping us. Conner checked us in & was so nice & friendly & made sure we had everything good to go on the 3rd . We came back late on the 6th and between Connar, Corrina, Millie, Sarah, & Ramario, we had had a wonderful time. Ramario made sure the breakfast was good & hot and delicious. Corrina & Millie were the best & treated us old ladies so well!! Will stay again for sure. We slept good, ate good, & had a great time.

Great for CSU visit. It's right across the street! & exploring Old Town Fort Collins was also within walking distance. The mall & Cinemax a few mikes down the road. The staff was awesome! Friendly & caring. Definitely will stay here again.

When things aren't like you expect it is easy to get frustrated while traveling. This hotel is pretty average but the service was Superior. The manager took our frustrating situation and turned it around. I will definitely give this hotel another try because of the amazing service. Also, the best breakfast at any Best Western I have ever been to.

The staff is very nice and friendly! We arrived very early and very tired from our flight, so they allowed us to relax in the lobby while we waited for the first room to become available. The room was very clean. The only "complaint" would be the pillows, too fluffy and lumpy, not good for someone with neck pain. But overall, a good place to stay, and we would stay here again.

We have stayed at this motel several times in the past two years. It has always been a very good experience. The staff is always helpful and very accommodating. We stay here because they are pet friendly but even if we did not have our dog with us we would probably stay here.

We stayed here while visiting the Vet Hospital. Our stay was very cozy, room was quaint and clean and pet friendly of course! Continental breakfast was very good and convenient! The University was actually right across the street, so we took several strolls through the campus during our stay. Staff was very friendly and accommodating. I would definitely recommend this hotel to someone with a pet or visiting the university.

room was not clean room was dingy tv did not work, horrible reception on screen all lighting was very dim planned to stay 3 nights, only stayed 2 i would not recommend this hotel the location was good, we had walking distance to shopping, restaurants, etc...

We lived in BW University Inn for about 6 days. And we were so happy to be stay here the whole week. They have a good location and excellent environment. The breakfast here taste really well and the staffs are kind and nice. We will choose here again if we come to Fort Collins again.

Best parts about this hotel are the great location, both for CSU and Old Town. It is literally across the street from CSU, and about 6 blocks from Old Town. The staff were very friendly and helpful, great breakfast in the morning, nicely maintained pool and hot tub.

We stayed with a group for a family wedding and the location was great, easy walk to downtown. In the front section the upstairs rooms were a bit nicer but for the price and location, would recommend the hotel for sure. The breakfast was better than I anticipated and the staff went out of their way to help in anyway.

You can go up a bit, and you can go down, but this place is the best. Walkable, service excellent, higher end amenities than I would have expected. Gym, Pool, moderately ambitious breakfast. Great value...but more.

We were happy with our stay here while visiting our son who goes to CSU. Staff was friendly. Breakfast was well above average for this type of continental style (the eggs had a good seasoning, the OJ was very cold, etc.). The room was clean, the location is perfect if you have a student at the school.

Whenever I am in Fort Collins, and have to spend the night, this hotel has always been my first choice. Their rooms are clean, the personnel is extremely nice and helpful, and most important, their breakfast items are delicious. One thing I only discovered recently is that if you are a university personnel and you have your ID, or if you work for a government agency, they will give you a discount. This is yet another for me to always go best Western!

I was visiting relatives and needed to be reasonably near my cousin's apartment. I have stayed at this Inn several times on my visits to Ft. Collins. It across the street from the University which is a pleasant place to walk. The nearby Poudre River canyon is nearby as is the charming little town to the south, Loveland, with its statue park. The motel is very friendly and accommodating and I was able to get a ground floor room which is helpful with my bad back. The breakfast was very good and the place is quiet, making for a good night's sleep.

My son attends CSU and I have stayed at this Best Western many times and always have had a great experience. Friendly staff, upkeep of the rooms and amenities great. Use the pool, hot tub and laundry facilities. Very good choices for the free brekafast, both hot and cold.

This was a perfect hotel to stay at while visiting CSU and the Fort Collins area. we were a little hesitant picking a hotel in the area because it was such a small town and we weren't looking to spend a fortune. but this was well worth the money! the pool was amazing with the atrium style glass and our room was cozy and the bathroom was very nice. everything was clean and smelled good which is really important. not one time did i walk into the lobby and not receive a welcoming greeting from a staff member. the breakfast was hot and so good and the lobby was a great place to relax. Heidi and Brett checked us in and were probably the nicest people i have met in my entire life. they gave us a map and suggested places to visit and places to go for dinner and raved about Fort Collins. we definitely will return to this one!

Very helpful staff. Coner assisted at check in, was very cheerful and ready with great restaurant suggestions. I opted for cafe vino, great choice for party of one, check it out. The heat and air are operated by separate units. Heater was a little stifling or chilly, tough to find a comfortable sleeping temp. Furnishings seem pretty recently updated, but it is very obvious that the place has been there awhile. Still... BEST place to stay if you enjoy walking or busing the downtown area.

This Best Western is uniquely located, especially if you are visiting or have to work at Colorado State University, but also if you feel like avoiding to use your car to look for a restaurant in downtown Fort Collins. It is kind of pricy for what it offers, but the employees at the front desk are very kind and ready to find solutions to your requests.They were even able to get me a free ride to the closest mall!

I was very satisfied with the hotel itself. It's not a luxurious or fancy building but it's super affordable and the staff was terrific. I only gave them a five because they placed me in a room that was pet and smoke friendly. I am highly allergic to pets. When I entered the room I smelled a weird scent. I couldn't tell what it was but I felt perhaps it was in my head. The next morning, after a sleepless night as a result of my breathing problems, I told the staff if they could check out the smell and it turned out it was (like I mentioned) pet friendly. Well I was really angry. But they game me a new room, granted me a free bike rental, and refunded me $25.00 of my room fee. The difference in smell, atmosphere and air quality was 100% improved. In the end they came through. I just wished they would have made the pet room issue clear in the first place.

Loved the area. Very close to old town and lots of stores and restaurants. I read reviews about noise level, but we did not hear anything disturbing as previous reviews had mentioned. Very close to the University and there is lots to do in the area. We loved the indoor pool and spa. Breakfast was perfect for us with lots to choose from. Overall, our two night stay was excellent. Only complaint... parking is a little tight.

The staff were extremely friendly & helpful. Our room appeared to be recently remodeled. There was an outdoor fire pit that we didn't have time to use. Bike rental available. Walked to Old Town & felt safe

My son and I were visiting from California to tour Colorado State University campus. Hotel was very conveniently located to both college and downtown restaurants, etc. The staff was extremely accommodating, friendly and fun...overall great experience!

Great location and good value for visiting CSU and/or Fort Collins. Good breakfast and clean rooms. And they offer bikes you can rent for the day, perfect for getting around Fort Collins. Go Rams!!!!!

Room 207! Brett, at the front desk went above and beyond to help me get a room with closed captions and was very helpful and went the extra mile to please me and he's very respectful and helpful! I find his attitude is excellent! He's a plus for Best Western!

The hotel is probably in the best location in Fort Collins - close to the CSU campus and within walking distance of the historic Old Town with all its fantastic restaurants and coffee shops. The facilities were recently upgraded and the service is excellent. The best breakfast for a hotel in this category.

The personnel at hotel are friendly and helpful. The housekeeping was very good. The front desk were knowledgeable and helpful. The pool and exercise equipment were well maintained. Parking was secure. The hotel is near all activities in Fort Collins (across the street from Colorado State University). The breakfast was very good (hot and cold).

I have stayed here three times in the past two years and it has been very good in most ways. The location is terrific, the staff are very courteous and helpful and the hotel offers good value for the dollar. However, the breakfasts are the same every day and very plain and unexciting, especially if you stay for multiple nights. Also, despite advertised as a smoke-free property, smokers locate themselves at doorways around the property and it's very difficult to avoid a wall of smoke entering and exiting buildings.

Over the last 40 years I have overlooked many areas that area lacking , I draw the line when management fails so greatly that the guest and the hotel are forever damaged ! Food handles handle trash , then food without any hand washing !! The GM does not have a grasp of customer service !!

I have stayed at the hotel a handful of times over the past 2 years.. It is ALWAYS a pleasure to stay here! The staff is amazing and the hotel is always in great shape. I would recommend this hotel to anyone and everyone! Big shout out and thanks to: Brett, Conor, Amelia, Heidi, Sarah,Josh, Dan, Johnathan, Sarah and anyone else whom I left out!!

Location was great. Close to CSU campus and old town. Staff was very courteous and helpful.Bed was comfortable. It was quiet, despite it being close to the street, so you could sleep. The rooms were clean. it was a good experience and I will return.

The road construction on College Ave is a pain -- making it hard to even access the facility. The roofing and other improvement underway were also something of a distraction. Nevertheless clean, comfortable, with good wifi and a pleasant staff.

I recently stayed at the University Best Western and was pleasantly surprised. I arrived very late after a long flight into Denver. Zack at the front desk was extremely helpful and personable. When I attended Colorado state my family would stay here when visiting and I am happy to say the quality of service is still top notch. Thank you!

My wife and I have always stayed here when we have to spend the night in Fort Collins. The staff there is very friendly and their breakfast items are great. The location of this hotel is great. It is at a walking distance from old town and many restaurants.

Well here i am giving a Best Western 5 Stars. We stayed here for a week to attend a conference at the University right across the road.What makes the Best Western University Inn stand out is the wonderful staff. Adam, Sarah, Heidi, Jesse, Ramiro, Myrna and other staff all went the extra mile for us, whether showing us different rooms at our request, adjusting my bike, helping with luggage, answering questions or bringing something up to our room. Yes, it's still a budget hotel so do not expect luxury; rooms are tasteful but basic. But there were many "extras." Amenities included a generous breakfast, coffee in the lobby, nice indoor pool with hot tub, small gym, guest laundry, microwave and fridge in the room, and even a cute mosaic in the shower. There is also a fire pit that was under renovation during our visit, nice landscaping, and some outdoor art. I really enjoyed renting one of their cruiser bikes that was very convenient and fun for getting around on campus or in the neighborhood (they gave me a discount for renting it all week, and helmet was included). Ft. Collins is very bike-friendly. I rode to nearby scenic Lee Martinez Park and enjoyed the bike trails and creek views. Ubers are also readily available.

We were very pleased with location and room size. The room was very clean except for the carpet. Going barefoot made our feet black! Management was kind and thanked us for the info. The staff is most cordial. Breakfast was good, better than most. Super location even with street construction.

This is a very nice Best Western with friendly and helpful staff. However, due to the road construction on College and the refurbishment going on at the hotel, parking is a nightmare. Also, not all of the rooms have been refurbed. It is best to wait until the construction is complete.

This hotel is in the process of renovation, but we still enjoyed our stay. The staff was exceptionally friendly, it has a nice place to do some laundry, and they even have bikes to rent for exploring the beautiful trails throughout the city. It is right across the street from the University of Colorado, so we rode bikes all across the beautiful campus. Adam was especially helpful getting us a room at the last minute. We'll stay here again on our next visit.

This hotel is in bad shape and under construction. The parking is too crowded and inadequate. Rooms have old, dirty, damp carpets. Beds have old mattresses and sheets/covers are clammy because of poor a/c. The title of this review says it all. Staff were friendly and one was really helpful, but that can't make up for a facility that is as bad as this onel

Over the past few years, we have stayed at this Inn about 8 times. Great location to the campus of CSU and walking distance to town. The only negative is College Avenue always appears to be in a construction mode, either one entrance is blocked or another, but BW can't control that.

OK, so I've stayed at the BW University before and always found the service to be excellent and personal. While visiting Thanksgiving 2015, I asked the concierge if there were a particular type of yogurt available; it wasn't but he was johnny on the spot with it the next day. My latest great experience with BW University was being helped out by Adam, who very graciously made my reservation and was able to work within the dates I would be staying as well as my budget. Kudos to Adam and THANK YOU! I highly recommend this location for your stay in Ft. Collins, it's close (within walking distance) to the Old Town area and they have bikes for their patrons to use. Have fun in Ft. Collins, CO, check in with Adam and take advantage of those bikes!!

Friendly, convenient, and not intolerable. The carpet and mattresses badly need replacement. Not even up to Super8 standards in this regard. Breakfast was ok and staff are really nice. Less than a mile from downtown and across the street from the university.

Wow pleasantly surprised In short great rooms , best breakfast for this type of hotel. Great location and most of all great staff. The young man behind the counter Adam was a great help with booking, he gave me some great advice about some of the local eateries and site seeing Kudos to you Adam! I just want to say thank you to all the staff that made my hotel stay a wonderful experience I will stay here again!

The Best Western University Inn is the place to stay for students, visiting faculty, and parents. The staff is so friendly. Amelia is a leader in taking care of client's needs. "It's all about the students", she has said. She also practices this every day. The pool and hot tub are fantastic. Thank you Heidi, Amelia, and their staff for making the Best Western University Inn so convenient, pleasant, and fun.

It is pretty good place. Room is excellent and clean. nice staff. breakfast didn't have many options to chose from but it was good enough for satisfaction. It is a good place to chill. Rooms are outside and easy parking in front of your room.

We visited this hotel on a trip to the university veterinary teaching hospital. Upon arriving the gentleman at the front desk was able to switch our room to a pet friendly room with no problems. He also assisted us when we realized we had forgotten to stop and grab some milk for our toddler. The room was decent quality, nothing fancy just a standard budget quality room. I did appreciate that ear plugs were provided in the night stand drawers, I am an incredibly light sleeper and could hear the child in the room next to us crying as well as a train whistle numerous times throughout the evening before putting the plugs in. We stopped into the lobby for breakfast and it was fantastic, my kids loved the waffle station as well as the sausage and eggs. I also appreciated the grab and go breakfast option! During our stay we received some difficult news about our dog and had to check out a day early. The young lady at the checkout desk was very accommodating and made sure that we were credited back for the night we were unable to stay. The location of the hotel was easy to access even with the ongoing road construction in front of the university and during the remodel of the hotel. Overall we were pleased with our experience.

First of all no complaints about the service and the typical breakfast. The breakfast room is the tiny lobby though. The carpet was really nasty and I wouldn't take my shoes off. It needs to be replaced. (Rm 302) A road is directly behind our room and the exit door is right in front. Didn't get any sleep all night. Our queen beds were not comfy as advertised. They were broke down and needing replacing also. Other than the gross carpet our room appeared clean. That and the service were the only reason for 2 stars. There is major construction on the outside of this building. One can only hope they'll also do the inside. Someone said the far building was the quietest... Not true! Although the front building seems like it's on an even bigger road. They supplied the room with ear plugs if that tells you anything! It'll be a very long 14 hour drive home to AZ today! ??

My husband and son need to be close to CSU for a football camp. This location is perfect--just across the street from campus. Thanks, Adam, for helping us secure a room and for all the helpful information.

We stayed in this hotel last summer and found it to be adequate for our needs. We needed a place to stay in Fort Collins this summer so decided to try the Best Western again. After making reservations, the manager sent an e-mail warning that there would be some minor noise during the day from work being done on the building, which was very thoughtful. When we requested a slight reduction in room rate, she readily agreed, which was also very professional. However, over the 5-day period that we were there, several little things bothered us. First, the breakfast scrambled eggs were served with salt and pepper even though some people (such as my wife) cannot eat salt and dislikes pepper (whatever happened to letting guests add their own seasonings?). Second, the TV reception was terrible; the sound was very low and the screen had lines across it. Third, the internet speed was very slow. On our fourth day there, there was no hot water for showering at 11:30 AM nor at 10 PM; only after calling the front desk at 10:30 PM did we get hot water. Last, I don't know who designs these rooms, but it is very helpful to have towel racks on the bathroom walls to hang towels (there were none).

Stayed one night with my family of four as a stop before going to the Rockies. Loved the location right next to Colorado State campus and close proximity to downtown Fort Collins. Very clean, newly renovated, friendly greeting at desk, big window in our room with nice view, and roomier than usual. Plus, Fort Collins is such a lovely town!

I called to make reservations today for next week and was directed to Adam. He was very courteous, polite, and knowledgeable. He asked questions to get me the best rate which was very acceptable. I would recommend this hotel based on my phone conversation.

Due to severe weather my 3 hr flight turned into a red eye. I arrived a bit earlier than check in but Adam at the front desk did everything to accommodate. He went above and beyond to find me an available room. I will be returning! Well done Best Western!