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Best Western Plus Hotel Flowood Inn & Suites, Flowood

4.5/5  - basé sur 337 notations.
1004 Top Street, 39232-9579, Flowood, United States - See map

Hotels near downtown Jackson, MS can be both spacious and affordable, especially when choosing a Flowood hotel that boasts prime access to the heart of the city. Close to the Jackson-Evers International Airport as well as local hospitals like River Oaks and Baptist, Flowood hotels ensure that travelers are close to it all. A favorite for business travelers, guests enjoy access to a classic boardroom and are also near shopping and restaurants. Everything necessary for a great trip can be found right here, along with a side of southern hospitality. A number of colleges are also in the neighborhood, and we specialize in welcoming staff, professors, students and their families for extended stays. Whether it’s graduation or guests need a room for a term, business-friendly hotels are designed with comfort in mind. As a suburb of Jackson, MS, our Flowood hotel is located in a nicer area with access to the most popular attractions. The Mississippi State Fair can't be missed and is a big draw for many guests. Those who want a touch of culture and history rest easy knowing the Mississippi Agriculture and Forestry Museum is a short drive away. Whether it's the Dixie National Rodeo or boating competitions on the reservoir that top the itinerary, there's always something to do nearby. Those on business with the Newcore Steel Mill or AT&T are in good company at this Flowood hotel. With blocked rooms and easy airport access, traveling for work has never been easier. We're also proud to be a home away from home for those who serve in the Air National Guard and are conveniently close to the local base. Whether it's business with Ergon or a short getaway that's ahead, enjoy a friendly staff and a luxurious indoor pool open May through October. Free, fast high-speed wireless internet keeps you connected and endless attractions keep you entertained. Reserve a relaxing stay at Best Western Plus Flowood Inn & Suites today!

Best Western Plus

Hotel Flowood Inn & Suites

LABEL_ITINERAIRE

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 338 guest reviews
NOTE ISSUED
Excellent
191
Very Good
103
Average
23
Poor
13
Terrible
8
REFER TO NOTICE
Business Business
131
Couples Couples
41
Family Family
126
Friends getaway Friends getaway
14
Solo travel Solo travel
16
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"No AC in the summer"

1
18/07/2018

We walked in and our room was so hot. The AC was off in the summer! We had to leave because the unit could not cool the room down in a timely fashion. Manager and owner refused to talk to us. No refund. Sabrina, who named herself the manager, would not help us and was rude. She claimed we should not expect our room to be cool upon arrival. Do not stay here. If something goes wrong, they do nothing.

"Still my fav"

5
18/05/2018

Still my in Flowood even with all the problems with the Internet. Its location is perfect for our job we have in that area. The rooms always smell nice and are clean. Tracy is wonderful, and Sabrina is very helpful. One of my coworkers had a room thst someone had previously smoked in. The front desk person worked quickly to make sure they were moved and comfortable.

"On par with my previous preferred hotel chain (Hampton Inns)"

5
08/05/2018

On par with my previous preferred hotel chain (Hampton Inns) and perhaps a slightly better value. Will definitely try the brand again and hope other inns are of same quality. Thanks for a pleasant and affordable stay.

"nice"

5
02/05/2018

Comfy and cozy . I would stay here again and again. Love the cookies. Convenient to all kinds of shopping and entertainment. Plenty of dining options in the area. Friendly staff that goes above and beyond

"The place to stay"

5
23/04/2018

Flowood is the place to stay in the Jackson Mississippi area land the is the hotel you want. kind people, clean rooms, indoor/outdoor pool, close to everything. The service from the staff is the best.

"Medical trip"

5
04/04/2018

Had to have eye surgery. Hotel was 5 minutes from where I had to be. Excellent room. Breakfast was great and price was perfect! Plan to stay again next week. Would recommend this to anyone in the Flowood area.

"Wonderful Stay"

5
17/03/2018

My family anf i enjoyed our stay and will definetly stay at this hotel again. The only add on i would suggestbis maybr a play area. Or heat the pool for a year round usage. Kids would love to swim. ....

"Average but Disappointing"

3
13/02/2018

My stay at this hotel was average, but disappointing. I got to the hotel at 2:30 and I was told they wouldn't allow me to check in till 3 and there was no one at the hotel at the time. I booked 2 rooms and I was aggravated that they put them on 2 different floors. My room was good and had an uncommon advantage to most rooms because it had a really high ceiling. The room lacked a lot of light fixtures however. The shower was above average and I am a tall guy at about 6 foot 4 and I could fit under the shower head comfortably. The TV was very confusing because a lot of the popular channels were not part of the subscription. I usually enjoy best western breakfasts, but this hotel's was below average. I ate at 7:30 about an hour after it started and their was no waffle maker, the Pancake maker did not work (I figured this out by myself because there was no sign around it and no other guests could work it), their was a lack of biscuits and sausage, and the cereal options were too limited. Overall, I may stay at this hotel again but it will not be my first choice for the area.

"Not a good place"

2
10/02/2018

There are a lot of choices nearby, there are some Hilton hotels and I think a comfort Inn or Suites or something. This place is old and beat up, it's dirty the staff at the desk is confused and not trained, the housekeepers look sweaty and overworked. Breakfast was average and a little cramped. It is what is a poorly run Best Western. I will stay somewhere else next time.

BestWesternHotels, Corporate at Best Western Plus Flowood Inn & Suites, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Great stay"

5
21/01/2018

We stay at this hotel most of the time when we are in the are. Great staff, clean rooms and nice hot breakfast! Great price; great value! If something is not right, they will make it right. We have never had a problem. Close to shopping and restaurants as well as local hospitals and physician offices.

"Nice Option"

5
13/01/2018

The hotel is well kept; the breakfast just need a shot in the arm. We were there at holiday time and I'll chalk that up to vacation for employees. Overall, it was a really nice place to stay and seemed secure and easy to get to places.

"Comfortable And Safe Place"

5
20/12/2017

I would gladly recommend this hotel as place of comfort and accessibility. You don't have to drive far for eating. The restaurants are in walking distance, if you so choose to walk. My stay was pleasant and comfortable. The hotel was not noisy and it was safe.

"Best Western Plus Flowood Mississippi"

4
03/12/2017

Hotel staff is very friendly. On the day I stayed the staff member taking care of breakfast showed great pride in the quality and presentation of breakfast. Room was clean. Only problem was the refrigerator in the room was a bit noisy.

"Great stay"

5
01/12/2017

We stayed with a family of five, 2 adults 3 kids under 11. All were very satisfied with the stay. We slept in the double queen w/ pull out sofa bed. Room and beds were clean and comfy. Location was a few minutes off our route, but was worth it for a comfy nights stay.

"Just Gross! Too many issues!"

1
01/12/2017

Second time to visit. Thought maybe what I experienced the first time was just a one time thing. Nope... First, I get there and check in was fast and the guy was very nice. I get to the room and the place was turned upside down (pic). Looks like they were remodeling the room. Went back down where I had to wait for 8 people to check in before I could get a room. The room looked clean... Until you walk with your bare feet on the carpet... My feet were BLACK! It was disgusting. Noticed one of my towels had a stain of some type wiped on it (pic). One of my clean towels had a very long hair on it... I only found because it was stuck to my face as I was drying off. The TV was pathetic. The remote worked part of the time. The TV signal was terrible. The picture would pixelate every 30 to 45 seconds. They have "1000 channels" on the guide, but only 20-25 work. It would be nice to have a listing so we don't waste our time. The bed is comfortable. The pillows are too small. They give you 4 pillow "balls"(pic)... Those may equal 2 regular pillows. STAY AWAY FROM THE ICE!! THERE IS MOLD (pic) AND OTHER CRAP COMING FROM ALL THE MACHINES (sorry, the 4th floor machine wasn't working). This was my complaint two months ago and it's still a problem today (pic). I made a mistake looking at the ice bucket after the ice melted... Just gross!! Breakfast was fine and they offer a good range of items. Place was somewhat depleted after one hour, so get there early. Not sure what health standards are there when prepping the food considering everything else I experienced. Oh... Make sure they add your Rewards number. They didn't do it the last time I was here. I stayed here one too many times. Needless to say, I will not be back!

"quick trip"

5
17/11/2017

overnight stay on way to Natchez this was a great area with lots of restaurants. Hotel staff were excellent and I would definitely book here again. The manager made us a fresh pot of coffee when we checked in to our room. We were on the 2nd floor back side and it was very quite. Hotel was very clean and we had a comfortable stay.

"My favorite hotel in Flowood"

5
16/11/2017

My home away from home while working in Mississippi. The staff is very nice. The breakfast is a bit better than some of the other hotels that I have to stay at. I always look forward to seeing Tracy each time I visit Flowood.

"Ok for a quick overnight"

3
11/11/2017

I went to visit my daughter in college and due to events going on it was the only halfway clean hotel to stay that wasn't going to cost me 4 hundred or more to stay for 3 nights. Though $95 per night before tax was steep for the quality of the hotel. The tv keep cutting off for 3 to 5 seconds while watching it, like their was some type of electrical overload in the room. I had to unplug the clock because it kept making buzzing sounds as if an alarm had been set and was going off. The refrigerator was a bit loud, the bed linens were a bit itchy and irritating to my skin. The towels were rough and pretty cheap looking. Housekeeping services were apparently limited, I had thick dust on the furniture and lamp shades. Though most people don't go out of town to work out, but it would have been nice to have a bigger fitness room with actual working equipment. The had 1 very small room with three pieces of old equipment and only one was working properly. The three positives were the staff was very friendly and helpful, I did feel safe and they were onsite free parking.

"It's ok.."

3
07/11/2017

Skip the free breakfast and go to a local place nearby. You likely won't have room in the tiny breakfast area anyway. Rooms are fairly clean. I'd probably only stay again if it was free. Elevators are tiny. Halls are narrow. I got a claustrophobic vibe from the whole place.

"Best Western Experience."

5
14/10/2017

I left my I Pad in my room. The front desk was calling me after I had left to a number I gave. It was my home number. After they searched, she found my cell number. They called me on the road and I was able to have my I Pad sent to me

"Great stay"

5
08/10/2017

I was pleasantly surprised. The hotel was attractive, comfortable and near my venue location. Staff was courteous and helpful. This was my first stay at a BW property. The price was reasonable and the property was really attractive.

"Outstanding Hotel Experience"

5
29/09/2017

My stay at this Best Western was an outstanding one. The staff was friendly and pleasant. They went out of their way to make my stay very comfortable. Even the breakfast attendant was friendly and energetic to make sure I had everything I need and he keep the area super clean.

"Great location in walking distance of food"

5
24/09/2017

A very nice BW that looks new. It is located just west of I-55, but near several food places. Walking to dinner was nice. The rooms are very clean and our room had a great AC unit (hot in MS). Rooms have microwaves and fridge. Free wifi.

"Nice, comfortable"

5
11/09/2017

Evacuated here for hurricane Irma. We weren't alone at this BW. The parking lot had many Florida cars and we meet many other evacuees in the comfortable lobby and over the good breakfast. It was a pleasant experience from the moment we stepped in the door. Tracy at the front desk was awesome. So calming while dealing with an influx of scared Floridians, a new trainee and a broken printer! Kudos to her. All the staff was so pleasant. The young man who ran the breakfast room also was great and made our stay a good one. Everything was clean, comfortable. I agree with all the other good reviews and had none of the problems of those who wrote poor reviews.

"Amazingly friendly staff"

4
06/09/2017

Our stay was enhanced by the cleanliness of everything and the gracious and friendly staff who obviously took great pride in their work. The complimentary breakfast was a step above the usual waffles and fruit.we will stay here the next time we are in the area.

"Great price, comfortable rooms, convenient"

5
01/09/2017

First of all, the staff was great. Everyone from the front desk to the breakfast servers were helpful and friendly. The breakfast is not great but edible and included in the price. Room was spacious, clean, comfortable. This hotel is in a great location. Close to the interstate, shopping, and a lot of restaurants. I highly recommend.

"My Tech's loved this Hotel"

5
30/08/2017

I send my Tech's all over and they stay at many Hotels. This one in particular got a very good review. Very clean, staff was smiling entire time and didn't hesitate to help when needed. Breakfast not only looked good it was very good. They informed me this was the best Hotel they have been to in a long while.

"Clean and inviting"

5
26/08/2017

This has been one of the best hotels I have stayed at. The staff was great and very friendly. Breaskfast area was very clean with a lot of options. Bed was super comfortable. Breakfast attendant was the best he was there all 5 mornings and he was always happy and talkative.

"GREAT PLACE TO RECOUP AFTER SURGERY"

5
13/08/2017

My husband had to have a minor surgery procedure on his back. This Best Western was only a few short miles from the facility. It was a wonderful place to return to after his procedure. Clean, quiet, and a helpful and friendly staff! The location was ideal for two old folks to get around Jackson, Ms to find good eating places and the clinic! Will use this place again and tell our friends about it too!

"Stay at this Best Western"

5
07/08/2017

If you value quality at a great price with excellent service, stay at this Best Western! The accommodations were wonderful and their service surpassed all hotels l've visited in the last year! Their continental breakfast was one of the best l've ever had at any hotel ANY time!!!

"The Best Staff Ever"

5
02/08/2017

The Bestwestern Plus Flowood seems to attract the best people to hire. From the manager to housekeeping and maintenance you will not find a friendlier staff. We visit The Jackson area frequently and stay with Bestwestern, they have several hotels near the VA Hospital and University Medical Ctr. This location is closest to the hospital and it is the newer one. We have had to stay at other area hotels but none had a staff that are as friendly as this. They make you feel at home during your stay.

"Beautiful hotel"

5
25/07/2017

This was a beautiful hotel. Very easy to find and access to restaurants and quick stops. Very nice and well trained staff. The beds were great and the shower felt really great after a long day travelling.

"Best Hotel for the Price"

5
22/07/2017

The staff was tops. From Davion in the breakfast room to Kim making our reservations and Sabrina helping with check in. You will not find a another hotel of better value. Stay here. You will be happy you did.

"my trip to see the grandkids"

5
12/06/2017

Great hotel very clean and comfortable I would stay there again. the room was big and clean plenty of towles. air wosrked very well the staff wes very helpful. the breakfast was well presented and food was good and hot

"Nice hotel, reasonably priced"

4
11/06/2017

My family stays here every year for a church conference. The rooms have always been clean and staff friendly. The hotel is located by several restaurants and a convenient store/gas station. Nearby is a trampoline park; West of hotel-short distance from the Sport museum, Agricultural museum, and Nature museum. East of hotel- short distance from movie theater and nice shopping areas, reasonable distance from airport. Also near hospitals. The breakfast is free, continental style, can't complain about that. Budget friendly hotel, good amenities for the price.

"Loved this hotel!"

5
20/05/2017

My husband and I were traveling through and stopped at this Best Western. The front desk clerk, Tracye, was incredibly professional and friendly. The room was nice and conveniently located to many restaurants and shopping. Definitely an A+ hotel. We will stay again!

"On the road - DONT STAY HERE !"

1
20/04/2017

Other reviewers must have been from a school for the blind. On this trip we previously stayed in other BW + 's which were very nice sooo ., we sought this out. DUMB. It's located behind a 24hr. gas station / convenience store that's illuminated at night like the sun. Hmm.. sketchy area perhaps. Who knows. Right away you might notice the receptacle for tossing a days trash is located in the lobby hmmm.. elevator ? Look for the closet sized door down the hallway to the left, carpet in the hallway of floor 2 anyway was reminecent of perhaps a Sopranos episode . Think badly stained dirty. Really dirty. Check same room carpets. This place put a really bad taste in my mind for the Best Western Plus brand, obviously little corporate oversite. TIP: go up the road a bit to the town of Clinton or a bit farther to Vicksburg .

Minal P, General Manager at Best Western Plus Flowood Inn & Suites, responded to this review
Dear Stan M, Thanks for taking the time to leave feedback, we're glad to have hosted you. It's disconcerting to learn that we fell below expectations as you were letdown by the overall hotel upkeep. Thanks again for sharing your experience and for choosing the Best Western Plus, Flowood MS for your lodging needs. Regards, Minal P General Manager

"Doctors visit"

5
18/04/2017

Quick check-in, friendly clerk! Quite room. Large bathroom! Great breakfast. Close in proximity to hospital! I've stayed once before and had the same wonderful experience during that visit. I'll definitely stay again.

"Lovely place"

5
15/04/2017

A very clean well kept quite location. Restaurants in walking distance. Helpful caring staff that goes out of your way to meet or exceed your expectations. Comfor9 beds, updated rooms, and a fantastic breakfast.

"Best Western Plus Flowood MS"

5
13/04/2017

Great hotel, wonderful value for your money. Quiet location. Room was comfy, and bed was so comfortable. I would highly recommend this hotel to anyone who wants a clean, comfortable room that is very reasonably priced.

"Worked for me"

5
12/04/2017

My stay was fine. Tracey is always a pleasure. Room was clean and there are many options for breakfast. If they ran out of something they were happy to replenish. The manager was helpful. I would stay there again.

"Great Cust Seevice"

3
10/04/2017

I really loved this hotel. Disappointed that indoor pool was closed. Nice check in clerk. Breakfast was not that great and not that great of a selection. The room was clean and bed was comfortable.. I slept so well.

"Excellent!"

5
02/04/2017

We took a group of 18 kids and 7 adults. Amazing service. Amazing attention to detail. They gave us great individual attention making sure everything that we needed was taken care of. They were kind and helpful and genuinely concerned that we have a stress free enjoyable stay.

"experience"

5
27/03/2017

You couldn't have found a cleaner, friendly hotel. Service and food was great. Staff was helpful. The front desk clerk was more than helpful at check in, greeted with a smile and was very kind. This hotel had a warm friendly atmosphere the staff made you feel like you were at home. The breakfast was great and the dining room was very clean. I would most definetley recommend and stay here again.

"Surprisingly good"

4
24/03/2017

Great value for the area. But, the hired help didn't show for breakfast time, therefore breakfast items were lacking. Internet wouldn't stay on long. Bed was surprisingly comfortable, but could use larger pillows.

"GREAT VALUE, CLEAN, FRIENDLY"

4
31/10/2016

Have stayed here twice while visiting family at a nearby hospital. It is a great value for the price, clean, and in a safe area. Staff is very friendly. Breakfast is a plus. If you are just looking for a place to sleep/refresh, I would definitely recommend.

"Excellent Stay"

5
17/10/2016

The staff especially Tracyee was excellent. She was very friendly and helpful. She made you wish there were more people like her , because she went above and beyond to explain everything to me. I would definitely recommend this hotel to friends and family.

"Great Stay at a Great Price"

5
13/09/2016

We spent a Saturday night here recently because the location was just over 2 miles from the annual Mississippi Celtic Festival grounds. The property was modern, clean, well-maintained and well-lit at night. We had asked for a top-floor room in a quiet part of the building and we could not have been more satisfied; the room was extremely quiet. We also appreciated that the A/C was very effective and that the bathroom had an excellent exhaust fan, something that is often missing in even high-priced hotels nowadays. The breakfast buffet offered a good variety, and everything we had was quite good. There was someone on-duty the whole time refreshing items and cleaning off tables as necessary. We felt the room was an excellent value.

"Getting a Little Age"

4
26/08/2016

This is still a nice motel, but like everything else, if you fail to keep them up they start to show age. This facility lacks some of the usual amenities, but the comfort, class and cleanliness is still there.

"We keep coming back"

4
21/08/2016

This is a great hotel (especially for the price)! We stay here approximately 6 times per year while visiting family. We used to stay at another local hotel that was almost twice the price, but find this hotel to be more than sufficient for our needs and that's why we keep coming back. The staff is always friendly and helpful. They are like family now!

"Downhill!!!"

2
16/08/2016

I loved staying here when it first opened. Staff was friendly, rooms were beautiful... But it has gone downhill. I originally rated it a one-star in comparison to what it was but had to amend it to two stars because there isn't one big thing wrong, just a lot of little things. Repairs made since opening are poor quality, towels and toiletries are rationed out miserly, front desk staff is often unavailable (I believe this is due to them being required to do other duties in the hotel...a managerial issue not front desk issue), and the breakfast is cheap, processed, frozen food that is terrible and tasteless. On the upside it is clean and the rooms got very cool. In short, it isn't a bad hotel but it is obvious the owners are more interested in making money than serving guests effectively. There are better hotels with similar rates in the area.

"Family in Flowood"

4
08/08/2016

Best Western Hotel was the hotel of choice that hosted our Family Reunion sleeping accommodations. I truly appreciate the fact that we had a microwave and refrigerator. The kids loved the indoor pool also!

"Bring your own phone!"

4
12/07/2016

My husband was staying here during a workshop and I needed to call him. The front desk person told me that she could not forward outside calls to rooms. For the amount he's paying, the least they could do is forward calls! The room was clean, the food was good, and other employees were very helpful.

"Birthday"

5
06/07/2016

The suite was really nice for a great price! The hotel is located in a great location next to restaurants and shopping. There is also a fun place for the kids! I will definitely stay at this Best Western again!!

"Not Worth Price I Paid"

2
04/07/2016

I have stayed at Best Westerns before their logo change. It seems quality of hotels changed as well. I paid a BW+ price tag for what I consider to be a Motel 6 (maybe worse). Very few amenities in room. It did have a microwave and fridge but when my mom went down to bring up breakfast she was stopped and told food was not allowed to be taken out of breakfast area and back to rooms. Breakfast area was also small and had no sitting so we completely skipped breakfast that day. Rooms very tiny and the ceilings are not finished. You are looking at painted over concrete of floor above you in the bed area, but real ceilings in the bathroom.

"We Had A Nice Stay But It Could Have Been Better"

4
25/05/2016

We spent a Saturday night here on our way back from the beach. The staff was friendly. The elevator is on the small side. Our room only had 3 towels despite us having 5 people in our suite. We were only given a half roll of toilet paper with no extra roll in the room, but luckily that was enough. The breakfast was okay.

"Recent business trip"

4
20/05/2016

I recently visited this area for business and our team stayed at the property. The staff was very friendly and accommodating. They offer complimentary wifi and a full hot breakfast each morning. The room was comfortable and clean. My only recommendation would be to change the light bulbs in the bathroom to a lighter color.

"Clean, comfortable and caring"

5
16/05/2016

Enjoyed my stay with my grand-daughter. Would recommend. Staff was helpful, close to restaurants, room was clean and newer bed that I slept well on. Breakfast was not too bad for a hotel free breakfast. Overall, I give it two thumbs up!

"Good for What It Is"

4
03/05/2016

This hotel suited its purpose - a place to stay the night before an early flight out of the Jackson airport. It was clean and quiet, and the bed was comfortable. I definitely wouldn't stay for vacation, but for a night or two, it works. They should fix the thermostat, however. As other reviewers said, it was either too hot or too cold. But thanks to the comfy bed, we still slept pretty well. If you need a place to stay for the night, this will likely suit.

"Great location with friendly staff"

4
25/04/2016

I stayed three nights at this hotel while on business in Jackson. It was close to downtown and shopping. Easily accessible to the highways and downtown. Nice and comfortable as well as secure. The staff was very friendly and helpful. Great location at a great price.

"Enjoyed my stay"

5
13/04/2016

The weather was awful but the staff was welcoming. Checked in and the room was very nice, clean and well stocked. The individual coffee was a plus as was the microwave in the room. Downstairs they have coffee about 12 hours a day and there is a continental breakfast available as well. I was pleasantly surprised by the biscuits and the pancakes. One suggestion: adult yogurt instead of the kids' stuff please.

"condition of motel and employees"

5
12/04/2016

It was very clean,people were great.The receptionist was well dressed. Respectable.The room ws clean and fresh.The outside was well taken care of.The breakfast was hot and the area where it was served was clean and the girl kept it up.The beds were fresh and slept well.The noise was kept to a minimum.It had a pool which we didn't use but was available.Everything that was necessary was at our disposal.Friends were with us they appreciated athe cleanliness and the attitude of the people weho served there.Best western has been our choice of motels years running.We have traveled all over and always look for a best western to serve our needs.Normally they are all up to par.We haven't had much complaint over the years.

"Flowood Best Western Very Friendly"

5
09/04/2016

This location was Very Clean. The Staff were very Friendly. The complimentary breakfast was very good. The hotel is very Conveniently located! If you are looking for a great rate and quality this is the place for you!

"One night at Best Western Flowood"

4
06/04/2016

Hotel was very clean and staff was friendly. Bed was very comfortable. Continental breakfasts are frequently disappointing, but this one was not. They had a nice selection of hot and cold options and the breakfast room itself was well arranged. My only complaint was that we requested a room away from the elevator and ice machine and were given a room right next to both. Fortunately, this did not end up being an issue as we did not hear any noise from either.

"Pool was freezing"

2
28/03/2016

The pool water and temp of the pool room were both too cold to be able to use the swimming pool or even sit in the room. Had to ask for 4 hours before management came, yet temperature of room/water still did not heat up. Price not worth the hotel if indoor pool is not able to be used.

"Nice place to stay."

4
24/03/2016

The hotel was nice, clean, and had friendly staff. We enjoyed the breakfast. It was good to have cold and warm food available to choose from. The room was very quiet but wish the air worked better to keep the room an even temperature. Too much fluctuation in the temperature.

"Weekend Get-away"

5
20/03/2016

The facility was well kept and clean. Upon check-in we meet Tracye, who was very professional and friendly. She explained the services (amenities) at the hotel /breakfast, fitness room, and the availability of snacks if needed. The room was clean, and we enjoyed our stay. The of this Best Western was fitting for us since it was just a one night stay. The breakfast was good but I don't eat pork so it would have been nice to have an alternative choice. Overall, GREAT service.

"Nice hotel with good proximity to food and shops "

5
19/03/2016

Nice hotel with comfortable beds. Rooms have microwaves and mini fridge. Parking lot was was adjacent to a gas station, Popeyes, Slotzksy deli and Cinnabon. There was also an Applebee's and Golden Corral right across the street. Great location.

"Nice room"

5
14/03/2016

Large room. Quite and clean. Refrigerator, microwave, coffee maker, and free wifi. Staff was friendly and professional. No complaints. Enjoyed our stay. We would stay here again. We each received a nice welcome gift ( bottle water, peanut butter crackers, and a small bag of M&Ms.

"Good hotel choice for comfortable stay"

5
11/03/2016

Enjoyed all the things offered such as fitness room and breakfast. The coffee was weak but breakfast was warm and delicious. The room/bathroom was clean and the bed was a bit firm but was overall comfortable for a one night stay.

"Great Beds"

5
07/03/2016

I am a Diamond Member, almost Diamond Elite, but this is an excellent hotel. Clean, quiet, and surrounded by restaurants. I stay in many Hilton Brands as well, but these beds do not match anywhere else! The points program for Best Western is pretty awesome as well.

"Tough night's sleep"

3
03/03/2016

Noisy neighbors with kids woke us up in the middle of the night - walls were not well insulated for sound barrier. AC unit was too close to the bed and kept us hot or cold all night. Facility and staff were excellent.

"Great Stay"

5
21/02/2016

Clean and up to date facility. Staff was friendly and helpful. It would be hard to beat. The hotel is located near several dining businesses so you don't have to fight the traffic when going out to eat, For once, I actually slept good at a hotel.

"Comfortable Stay"

4
18/02/2016

This was the second time I have stayed at this hotel. I will probably stay there again if I need a room in that area. I liked the fact that this was a no smoking facility. The rooms were and the bed was very comfortable.

"GREAT HOTEL, GREAT LOCATION"

5
15/02/2016

We stayed here while visiting a local college. The room was great, especially for the price. We had a microwave and refrigerator in our room. The beds were extremely comfortable! Breakfast was superb...not your run of the mill cereal and pastries. There were also eggs, sausage, bacon, pancakes, etc. The property is located fairly close to the interstate as well as many restaurants to choose from in the area. The employees were awesome!! Very friendly!!

"Business Trip"

4
14/02/2016

Exceptional value for price. Nice upgraded hotel, very different from typical best western. The area is nice and easy to access Jackson, MS. Don't second guess this hotel the pictures on the website are accurate.

"Owner"

5
12/02/2016

Out standing hotel. Great customer service. Very helpful. Good breakfast. The beds are so relaxing nice and comfortable. I will pick this hotel for every business stay I have in this area including the Richland area. ( do not stay at the Best Western in Richland over priced motel 6). Stay at this one trust me worth the drive. I stayed in this one on Feb 10 night 11 morning best stay ever. I stayed at the Richland Feb 12 night 13 morning worst stay ever. They are not the same company I recently found out. I would highly recommend staying at Flowood. In the future I will also. Lesson learned not all hotels are the same with the same names.

"Best Best Western EVER"

5
03/02/2016

Stayed on business. This was the Best Best Western I have ever stayed at. I highly recommend it to any and every one. The property was centrally located. Good choice of restaurants near by. The rooms were decorated well. Indoor pool. Internet service was great. Overall wonderful experience.

"Outstanding Place to Stay"

5
01/02/2016

We used this hotel for two separate weekends while our daughter participated in a cheer competition. Excellent place to stay. Pool was nice and clean. Rooms were great. Breakfast went over and beyond. Staff were always willing to help us and had such encouraging things to say to our daughter when we left for competition. Will use this location over and over and recommend to others!

"Very good experience as always"

5
01/02/2016

Have stayed here before. Plenty of places to eat very close by. Try Primos Cafe. Favorite place in the Jackson area. Not far from shopping or downtown and museums. Clean and safe! Much better than staying in Jackson.

"Great place"

5
01/02/2016

This was a great place to stay, very clean and comfortable room. My daughters and I were visiting for a family funeral and this location was perfect for us. We enjoyed to free breakfast plus the exercise room and indoor pool.

"Nice Hotel for the Price"

4
29/01/2016

We stayed here on our way through Mississippi. The price was right and it was located conveniently where we needed to be. We were surprised to see how clean it was. The staff was very friendly also. The king bed was comfortable but the pillows should probably be replaced with newer ones, they were not very firm and felt "pilly" inside. The other suggestion I would have would to have someone clean the vents in the bathroom, they were very dirty and plugged from dust. Breakfast was ok but for the price we didn't expect much more.

"Pleasantly surprised"

4
20/01/2016

To be honest, I view Best Western as a 'has been' in the hotel arena. However, staying there this past weekend has made me think twice about the chain. The receptionist was very friendly, the room was clean and updated, and the breakfast was quite good. I would recommend staying at this particular location, especially for the price.

"Great Stay"

4
10/01/2016

I stayed at the Best Western PLUS in Flowood, Mississippi, after a long drive from San Antonio. I was searching for hotels in the area, and didn't want to spend more than $100. I found this hotel buy searching for lodging in the area on my phone and it looked to be in a nice part of town and reasonably priced. When I arrived, the woman at the front desk was VERY friendly and helpful. I wish I could remember her name because she was wonderful. She made me aware of the Best Western rewards program, checked me in very quickly and also recommended a few restaurants in the area that gave discounts to their guests. The hotel was very clean and up to date. My room was great. The bed was comfortable, the furniture was in great shape, and most importantly, it was VERY clean! And the breakfast the next morning was the best free hotel breakfast I've ever had! There were so many options! The food was hot (pancakes, bacon, eggs, biscuits & gravy) and there were also danishes, bagels, cereal and more! It was a great meal before hitting the road again. I would definitely stay there again and would absolutely recommend it to others! Great value and great experience.

"Great Stay"

5
06/12/2015

My daughter had a cheerleading competition in Jackson. We stayed one night and had a wonderful experience. Room was very spacious. It was a great location for us coming into town and getting to the Convention Complex. We will definitely be using this hotel again for future competitions. When we were talking about our nights at the competition, I made it a point to share our experience with other Cheer moms!!

"Road Warriors Delight"

5
04/12/2015

Excellent customer service. Rooms are clean and very spacious, including flat screen TV, Sofabed, microwave and refrigerator. Beds very,very comfortable, Breakfast was above average and serving area had plenty of room to eat. Restaurants in walking distance and plenty of shopping within 2 miles.

"Clean, Comfy, and Welcoming"

5
02/12/2015

We were just traveling through on a long trip to Texas. Have stayed at this hotel the past two times we were in the area. The receptionists have always been very welcoming and helpful. The hotel clean and modern. Breakfast was just ok.

"Awesome Hotel"

5
20/11/2015

Was driving through on a vacation and called ahead and booked a room. What a nice little Best Western. It was very modern and new and extremely clean. The bathrooms had granite and luxury showers etc. It seemed like an odd place for such a nice hotel. Breakfast was standard. Very Impressed. WiFi also worked well.

"Late reservation"

4
19/11/2015

The breakfast is good its what you expect from all hotel free breakfast. But the location itself was spectacular. There are a lot of restaurants near by. And 15 minutes down the road is a complete shopping center along with more great restaurants. Overall the hotel was clean and the staff were accomidating. I would stay here again.

"Business in Pearl"

5
16/11/2015

stayed at this location for the close proximity of the job site. The hotel is located near shopping, several eating establishments and no too far from recreation and historical sites. The staff is very friendly. The rooms are comfortable and have the small amenities - small refrigerator and microwave. excellent location for work. The beds are very comfortable.

"Best Western flowood"

3
02/11/2015

The hotel was ok. The staff was excellent. The food not so good. The overall experience was fine. There were a few changes initiated by the hotel that surprised me while I was there. The addition of an in hotel store with extremely high cost of products, as well as a lack of adequate breakfast items...ie....waffles.

"CLEAN HOTEL WITH FRIENDLY STAFF"

5
27/10/2015

I hesitated to book a Best Western, usually preferring Drury and Embassy Ssuites. But found such a good deal on this property through Expedia, that i decided to try it. I was pleasantly surprised at the cleanliness and the decor! The staff was friendly. And their are plenty of restaurants within walking distance of the property.

"Kourtney is a jewel"

5
26/10/2015

I called the hotel for directions and was lucky to be able to speak to Kourtney who gave me excellent directions, including landmarks so I was able to drive directly to the hotel! Thanks Kourtney! Hotel was very close to an Applebee's also - very convenient.

"Great stay"

4
23/10/2015

We stayed here three nights while I attended some training classes for work. Overall the hotel was clean, staff was very friendly, and our room was clean. Bed was very comfy, best hotel bed in years! Breakfast consisted of sausage, bacon, eggs, and pancakes plus all your typical continental items. There is an indoor pool area which looked well maintained, and a small fitness room. Excellant location to many restaurants and stores. Overall we were very pleased and would definitely recommend it.

"Pool was not Heated"

2
21/10/2015

I called before I made reservations and asked the front desk if the pool was heated and they said it was. Ha! It was ICE cold. When I told them about it, they said someone else has already reported it last week!?! Now this may be just me but if someone reported it last week why was it still cold... The outside doors to the stair well was not locked at any point during the day and night. Anyone could have came in the hotel. Hotel was clean and in a convenient location.

"Best Wester redeemed themselves!"

5
20/10/2015

This hotel was a far cry better than the one I stayed at in Memphis, it was clean and the staff was very friendly I had a wonderful stay. the location was great walking distance to a host of reasonable restaurants. I would stay here again. thanks Best Western for redeeming yourself I was really ready to write you guys off.

"clean, friendly, spacious, and helpful"

5
12/10/2015

My wife have stayed here a few times over the past 2 years, now that our daughter is attending college in Jackson. In addition to the title description, the hotel is quiet and has a good complimentary breakfast. Recently, the staff was very helpful when our plans changed last minute. We want to thank Pita and Tracy (hope the spelling is correct) in particular, who both helped us cheerfully and efficiently. We'll be visiting again!

"Decent for the price"

3
05/10/2015

The hotel was nice and the staff was nice. The sheets were not very soft but I never complained about them. I arrived at the hotel late at night and had to wake up at 4 AM to leave for the airport. Also, the water was very cloudy and left residue on my hands while I was washed for bed. I never reported this either, as I had a small window of time to sleep. I'm assuming I would have been moved to another room but I never attempted to move.

"Another Good Experience"

5
30/09/2015

For the second time this year, I stayed at the Best Western Plus in Flowood, MS. I was impressed on my first stay and decided to stay again. I was not disappointed. Well-run operation. Very pleasant and professional staff. Centrally located for my purposes.

"Nice, clean comfortable"

4
29/09/2015

I have visited this hotel several times. The staff is always very nice and attentive. My room is always clean and the beds are very comfortable. Good digital cable in all rooms. Breakfast is okay but not great. Pool is a nice extra. Exercise room is very basic. Internet is good but does not always work well for streaming services. Located close to hospitals and Universites.

"Nice and relaxing"

4
17/09/2015

I just spent a few days at the Best Western Rooms were clean and the front desk staff were great but one staff stood out was Ms.Tracey she always had a kind word and did something no other hotel staff ever did was to ask ho acc my day was she. Outstanding

"Family Reunion"

5
10/09/2015

The hotel overall was clean and very nice even the lobby, and breakfast area. Friday night I used the small meeting room, it was not cleaned and the air-condition was not working, everything else was good.