Hotels near JAN Airport and downtown Jackson, MS can be both spacious and affordable, especially when choosing a Flowood hotel that boasts prime access to the heart of the city. Located near local hospitals like River Oaks and Baptist, Flowood hotels ensure that travelers are close to it all. A favorite for business travelers, guests enjoy access to a classic boardroom and are also near shopping and restaurants. Everything necessary for a great trip can be found right here, along with a side of southern hospitality. A number of colleges are also in the neighborhood, and we specialize in welcoming staff, professors, students and their families for extended stays. Whether it’s graduation or guests need a room for a term, business-friendly hotels are designed with comfort in mind. As a suburb of Jackson, MS, our Flowood hotel is located in a nicer area with access to the most popular attractions. The Mississippi State Fair can't be missed and is a big draw for many guests. Those who want a touch of culture and history rest easy knowing the Mississippi Agriculture and Forestry Museum is a short drive away. Whether it's the Dixie National Rodeo or boating competitions on the reservoir that top the itinerary, there's always something to do nearby. Those on business with the Newcore Steel Mill or AT&T are in good company at this Flowood hotel. With blocked rooms and easy airport access, traveling for work has never been easier. We're also proud to be a home away from home for those who serve in the Air National Guard and are conveniently close to the local base. Whether it's business with Ergon or a short getaway that's ahead, enjoy our always friendly staff and our luxurious, seasonal indoor pool open May through August. Free, fast high-speed wireless Internet keeps you connected and endless attractions keep you entertained.
Best Western Plus
TV screen was too dark and too small to be useful. Showerhead was broken but at 11pm that's extremely inconvenient to do anything about. No fresh coffee anywhere, and the coffee provided in the room was horrible. For what I paid I should've been able to get at least some decent coffee and a shower. Not compensated for lack of breakfast, pool, or fitness center. Bed was ok. I would not stay here again.
The experience at this hotel was a great one., first class staff and management.. Helpful in all areas of travel. Great location and convenient to other local attractions in the area. It's a must if you like dealing with great people..
87 degrees in room when i got there. The AC was turned off in room. Took two hours to get down to 78 degrees. 4th floor hallway smelled like marijuana. Ceiling tiles left wet on hall floor due to leak above.
Arrived at night got the worse clerk ever. When I showed up there was no one in the lobby when she did show up looked like she was sleeping in the back room. Service when down hill from there on the bright sid the morning shift were outstanding. Other than poor customer service upon arrival it was a good stay.
Trayce provided the warmest, genuine service we have ever received at the Best Western Brand Hotels. As Diamond-tiered members, we stay at Best Western over 100 nights a year as a small family business. That's almost a third of a year! So we don't dote on Trayce lightly. The hotel was clean.. very welcoming lobby. Our room was pleasant, but had a blown light bulb. The reason for the 4-star rating was the absent nighttime receptionist. Two separate evenings we went to get snacks from the “store” and the receptionist (who you pay for said snacks) was absent. The second go round, we just took the snacks and payed on the way out the following morning.
This hotel is in a great location. Shopping and restaurants very close by. The room was very clean and comfortable. Nice bathroom of a nice size. We felt very at home here and hope to return when the pool will be open. My son enjoyed the fitness room. It was a very nice stay and we hope to return soon.
When we tried to check in the front clerk swiped my card and said it was denied and they needed another form of payment. I called my credit card company and they suggested the clerk manually enter the card numbers. He did and it worked! The hotel's card reader wasn't working. The hotel is older but kept up. Rooms were pretty clean. We felt like they charged too much for what we got.
I booked the king spa room and was so pleased with it I ended up ordering in and just relaxing for a weekend. Perfect location with restaurants all around and close the plenty of shopping and entertainment... can't wait to go back !
I stayed at his hotel for three days love that people are very nice close to a lot of stuff newly renovated I think because The place is very clean and smelled very nice overall Great location I would stay here again
Superb staff, excellent accommodations, a safe environment, and consistency mark your stay at this hotel. I always know what to expect. The staff are friendly and helpful, the rooms are spacious and clean, and the Flowood area was recommended by law enforcement as the safest place to stay while in the Jackson area. A great experience.
The hotel was wonderful. The employees did an excellent job. The breakfast bar was very good. The room was clean. The bedding was clean & fresh. The bed & pillows were very comfortable. We really enjoyed our stay. The location was very convenient. We will stay at this location when we travel to this area again.
Of the hotels we've stayed with, although all are nice and friendly, the staff here are the best. They treat you like a family home for a visit. Friendly, polite, welcoming and caring will being professional and expedient.
In my line of work, I travel a lot! I have stayed in many hotels. Usually I stay in another major hotel chain, but I always try to stay at a Best Western when I can. Of all the Best Western hotels I have stayed at, this one is definitely a top 5. Amazing staff!
We have stayed here several times over the last couple of years. It's our favorite place to stay when we come to Jackson to visit family. The location is great and the rooms are always clean. We also enjoy the free breakfast.
This site did not meet the standards when it came to cleanliness and out dated stained furniture and carpeting. Did not witness any other rooms nor did I request a change of room as I was tired from a long trip. Front desk clerk was friendly and knowledgeable of the area and restaurants
Minal P, Manager at Best Western Plus Flowood Inn & Suites, responded to this review
Thank you for your review of your stay with us. I sincerely appreciate your comments. I hope you will give us another opportunity to take care of your needs.
This hotel is convenient for travel along I-20 to and from the east coast. The manager is a very nice Lady and cares a lot about the customers which helps make this a nice stop. I always make it a stop on my travels through the area.
We were tired so being met by a friendly, cheerful person was great. Everything was 5 star. We had the same cheerfulness as we checked out. We will definitely use this hotel again when we return next year,
The property is clean (that's #1 in my book). The bed was very comfortable (maybe a co-#1). Breakfast was good. Internet was fast enough (didn't check the speed). It was within a few miles of where I needed to be the next morning, but close to several places to eat. The water pressure and the shower head were wonderful, which was very much needed after a nine hour drive. The staff was very friendly and helpful, and seemed genuinely happy that I stayed with them. I travel quite a bit and have learned to truly appreciate that.
Thought I'd give it a couple of hours to cool down and at 11:30 at night the thermostat still read the same. Called the front desk and was told they would "enter it into the book for repair". No offer to switch rooms or to come try to fix it. Next morning at checkout the attendant didn't know anything about it and it "wasn't in the book"...Breakfast was nice though, Miss Mary was delightful.
Minal P, Manager at Best Western Plus Flowood Inn & Suites, responded to this review
Thank you for your feedback. I am terribly sorry that you had such a bad experience but I can assure you that steps have already been taken to correct this issue after I received your personal email survey regarding these problems. We rely heavily on our guests feedback and we welcome all comments, good or bad. Thank you again for staying with us and for letting me know about these issues.
Arrived at the hotel right around 3 PM. The beautiful young lady kindly and quickly checked us in. She greeted everyone as we walked in. My son had to use the bathroom badly as we were checking in and she showed him where the restrooms were. Later when my son wanted to swim, she made sure the door was unlocked and showed us where the pool was and continued to smale and let us know if we need anything just to let her know.
I was hesitant at first but it was not a bad stay. Free parking available located near several eateries i.e. Popeyes, Krystal Burger, Golden Corral. Easy check in, friendly staff no issues Room was clean and the correct room booked. Door was squeaky and scared the kids upon entry but it was funny, made for a great laugh and was not an issue. There was Direct TV for television service, free wifi available. There was no one there when we arrived at the desk to check out but housekeeping located someone to assist us. We were checked out without any issues. It is a non smoking, pet free facility. Check in begins at 4pm. Check out is at 11am. Free continental breakfast, they offer pancakes and biscuits instead of waffles. There is a "breakfast room" that breakfast is served in . Breakfast is from 630-930.
Very nice location and nice staff especially the front desk staff Erica Glover she is very nice and helpful this hotel is clean and the breakfast is awesome and area is so clean highly recommend this hotel
Very good location, near the Interstate, also lots of eating establisments. Very good hot breakfast, also very safe area. Rooms kinda small but does have micowave and refrigerators in the room. Staff also very nice and professional.
Love the location, the service. The property was neat and well kept. Quiet and cozy. Room was nice. Finally had a bathroom I didn't have to clean myself. A/C worked very well. Bed was very comfortable and a nice size refrigerator.
Everytime I have to stay in Jackson Mississippi, I book this hotel. It's a great place for the price and they are very friendly. The rooms are always clean and smells fresh. I always give them my preferences when I make my reservations, and they get it right every time. It's also in the middle of all the great restaurants and shopping centers. Overall...Great place to stay if you're in Jackson.
We were looking for a park and stay hotel for our trip to Las Vegas. This Best Western Plus in Flowood was perfect for our stay. The room was comfortable, clean and quiet. The shuttle took us to the airport and picked us up when we returned. The staff, especially Tracey, was very friendly and helpful. We will definitely stay here again.
Great service at check in and out. Front desk clerk was friendly and thorough. Rooms was clean. Breakfast was good. Location was great because the hotel was close to shopping mall, movie theaters, and restaurants,
Everything was right - parking, appearance, function, comfort - it was all done right. Stayed here during a juco national championship softball tournament - and it was quiet at night, everything worked without a hitch.
Can't say enough about our stay here. The front desk staff were tremedously helpful and friendly and went out of their way to make our experience a very pleasurable one. We arrived too early to have a room ready for us but they took all the information so that when we came back later that evening all we had to do was get keys. They went out of their way to make sure we had what we needed and explained the policies of the hotel. The rooms were spacious and clean and beds comfortable. The breakfast was hot and fresh and constanly being restocked with food that were running low or out. Check in was quick and easy. We have stayed at diiferent chains of hotels in the past year but this one rates at the top. Great job to all the staff here they are truly top notch. We will definitely stay here again when in the area and would recommend this hotel for anyone looking for a great place to stay. Based on this experience, in the future when looking for hotels, BW will be on our list of first choices
Love the people who work at BW+ Flowood Inn & Suites. They make my visits to see my daughter so enjoyable. It is my home away from home. The facility is clean and friendly. Best place I've experienced during a hotel visit.
Nice CLEAN Hotel a good place to stay!!! The staff was nice, the rooms were clean and well maintained, breakfast was the usual suspects but good... Will stay at this hotel again!!! Better than alot of the hotels in the area!!!
We make frequent trips to visit our daughter in Mississippi. We always stay at the same hotel. We have found that this hotel is efficient, friendly and breakfast is included. I would recommend Best Western Plus Flowood inn & Suites.
Husband and I went to MS to see grandchild born, needed to stay one night. Hotel was clean and bed was comfortable, just the pillows were a little lumpy. Decent breakfast with choice of hot and cold items. Staff were very receptive and friendly. Front desk staff, Marcos, was very helpful and even provided a nice discount.
This was such an unexpected gem. The hotel is clean, up to date, but the staff are awesome!! Very helpful and go beyond their duty. The breakfast was decent. We had a king size room and it was a bit small but perfect for the 2 of us.
The front desk ladies where awesome, took very good care of us! They are courteous of our time, and make the stay so much better. Anything and everything we needed with a special child, they helped! The rooms where nice and clean, we had to check out late and we where not bugged or hurried as most hotels and this is a compliment to all the staff. Too wrap it up, the employees make the place great!
The Hotel is in decent location, Flowood MS. We enjoyed our one night stay. The beds were very conformable. Room size was decent enough to accommodate a family of 2 adults and 2 kids. The TV remote was not user friendly. The breakfast was OK. Sabrina, at front desk was outstanding during our check-out. I would recommenced the Hotel and we will stay there next time when we visit Mississippi.
My Best Western Plus stay was Awesome! We had a great time. The reception that we received was overwhelming. I couldn't have asked for anything better. The breakfast was Awesome. Restaurants were in walking distance.
This hotel is located only 5 minutes from the Hospitals (VA, St. Dominic, Methodist and University Medical Center) making it a great place to stay for early morning medical appointment or procedures. The staff at this hotel are the best! They are friendly, professional and helpful and go above and beyond for your comfort and security.
I was in Flowood for a business class and I stayed there for 4 days. The hotel was very pleasant and I had no problems while I stayed there. The staff was very friendly and courteous. They seemed to really care about making me as comfortable as possible. They even loaned me an umbrella to get to my car when it was raining one morning.
Clean and quiet! So nice to call a hotel and actually talk with a person, Sebrina. Sebrina was so helpful, patient, and kind from helping me with a room to making sure I had everything we needed for reservation! We had a doctor' s appointment and she was so very caring. She went out of her way for us with a great attitude. Tracey was also very welcoming and helpful. I felt like we were home away from home. This will be our go-to place when we are in the area.
We had another great experience staying at this hotel while we were in town for work. The staff is extremely helpful and are always asking if there is anything else they can do to make our stay better. I would highly recommend staying at this hotel when visiting the Jackson/Flowood area!
Good location near Jackson with lots of shopping and restaurants nearby. Free breakfast was great and facility clean. The one elevator in facility was extremely slow, but only 4 floors so we took the stairs most of the time. The rooms were average, the microwave and fridge were good to have. Beds were ok.
Had to have eye surgery. Stayed here 3 times before this stay. Only 5 min from where I needed to be. Shopping and restaurants near by. Will stay again when necessary. Price was good, they give a medical discount
We walked in and our room was so hot. The AC was off in the summer! We had to leave because the unit could not cool the room down in a timely fashion. Manager and owner refused to talk to us. No refund. Sabrina, who named herself the manager, would not help us and was rude. She claimed we should not expect our room to be cool upon arrival. Do not stay here. If something goes wrong, they do nothing.
Still my in Flowood even with all the problems with the Internet. Its location is perfect for our job we have in that area. The rooms always smell nice and are clean. Tracy is wonderful, and Sabrina is very helpful. One of my coworkers had a room thst someone had previously smoked in. The front desk person worked quickly to make sure they were moved and comfortable.
On par with my previous preferred hotel chain (Hampton Inns) and perhaps a slightly better value. Will definitely try the brand again and hope other inns are of same quality. Thanks for a pleasant and affordable stay.
Comfy and cozy . I would stay here again and again. Love the cookies. Convenient to all kinds of shopping and entertainment. Plenty of dining options in the area. Friendly staff that goes above and beyond
Flowood is the place to stay in the Jackson Mississippi area land the is the hotel you want. kind people, clean rooms, indoor/outdoor pool, close to everything. The service from the staff is the best.
Had to have eye surgery. Hotel was 5 minutes from where I had to be. Excellent room. Breakfast was great and price was perfect! Plan to stay again next week. Would recommend this to anyone in the Flowood area.
My family anf i enjoyed our stay and will definetly stay at this hotel again. The only add on i would suggestbis maybr a play area. Or heat the pool for a year round usage. Kids would love to swim. ....
My stay at this hotel was average, but disappointing. I got to the hotel at 2:30 and I was told they wouldn't allow me to check in till 3 and there was no one at the hotel at the time. I booked 2 rooms and I was aggravated that they put them on 2 different floors. My room was good and had an uncommon advantage to most rooms because it had a really high ceiling. The room lacked a lot of light fixtures however. The shower was above average and I am a tall guy at about 6 foot 4 and I could fit under the shower head comfortably. The TV was very confusing because a lot of the popular channels were not part of the subscription. I usually enjoy best western breakfasts, but this hotel's was below average. I ate at 7:30 about an hour after it started and their was no waffle maker, the Pancake maker did not work (I figured this out by myself because there was no sign around it and no other guests could work it), their was a lack of biscuits and sausage, and the cereal options were too limited. Overall, I may stay at this hotel again but it will not be my first choice for the area.
There are a lot of choices nearby, there are some Hilton hotels and I think a comfort Inn or Suites or something. This place is old and beat up, it's dirty the staff at the desk is confused and not trained, the housekeepers look sweaty and overworked. Breakfast was average and a little cramped. It is what is a poorly run Best Western. I will stay somewhere else next time.
BestWesternHotels, Corporate at Best Western Plus Flowood Inn & Suites, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts
We stay at this hotel most of the time when we are in the are. Great staff, clean rooms and nice hot breakfast! Great price; great value! If something is not right, they will make it right. We have never had a problem. Close to shopping and restaurants as well as local hospitals and physician offices.
The hotel is well kept; the breakfast just need a shot in the arm. We were there at holiday time and I'll chalk that up to vacation for employees. Overall, it was a really nice place to stay and seemed secure and easy to get to places.
I would gladly recommend this hotel as place of comfort and accessibility. You don't have to drive far for eating. The restaurants are in walking distance, if you so choose to walk. My stay was pleasant and comfortable. The hotel was not noisy and it was safe.
Hotel staff is very friendly. On the day I stayed the staff member taking care of breakfast showed great pride in the quality and presentation of breakfast. Room was clean. Only problem was the refrigerator in the room was a bit noisy.
We stayed with a family of five, 2 adults 3 kids under 11. All were very satisfied with the stay. We slept in the double queen w/ pull out sofa bed. Room and beds were clean and comfy. Location was a few minutes off our route, but was worth it for a comfy nights stay.
Second time to visit. Thought maybe what I experienced the first time was just a one time thing. Nope... First, I get there and check in was fast and the guy was very nice. I get to the room and the place was turned upside down (pic). Looks like they were remodeling the room. Went back down where I had to wait for 8 people to check in before I could get a room. The room looked clean... Until you walk with your bare feet on the carpet... My feet were BLACK! It was disgusting. Noticed one of my towels had a stain of some type wiped on it (pic). One of my clean towels had a very long hair on it... I only found because it was stuck to my face as I was drying off. The TV was pathetic. The remote worked part of the time. The TV signal was terrible. The picture would pixelate every 30 to 45 seconds. They have "1000 channels" on the guide, but only 20-25 work. It would be nice to have a listing so we don't waste our time. The bed is comfortable. The pillows are too small. They give you 4 pillow "balls"(pic)... Those may equal 2 regular pillows. STAY AWAY FROM THE ICE!! THERE IS MOLD (pic) AND OTHER CRAP COMING FROM ALL THE MACHINES (sorry, the 4th floor machine wasn't working). This was my complaint two months ago and it's still a problem today (pic). I made a mistake looking at the ice bucket after the ice melted... Just gross!! Breakfast was fine and they offer a good range of items. Place was somewhat depleted after one hour, so get there early. Not sure what health standards are there when prepping the food considering everything else I experienced. Oh... Make sure they add your Rewards number. They didn't do it the last time I was here. I stayed here one too many times. Needless to say, I will not be back!
overnight stay on way to Natchez this was a great area with lots of restaurants. Hotel staff were excellent and I would definitely book here again. The manager made us a fresh pot of coffee when we checked in to our room. We were on the 2nd floor back side and it was very quite. Hotel was very clean and we had a comfortable stay.
My home away from home while working in Mississippi. The staff is very nice. The breakfast is a bit better than some of the other hotels that I have to stay at. I always look forward to seeing Tracy each time I visit Flowood.
I went to visit my daughter in college and due to events going on it was the only halfway clean hotel to stay that wasn't going to cost me 4 hundred or more to stay for 3 nights. Though $95 per night before tax was steep for the quality of the hotel. The tv keep cutting off for 3 to 5 seconds while watching it, like their was some type of electrical overload in the room. I had to unplug the clock because it kept making buzzing sounds as if an alarm had been set and was going off. The refrigerator was a bit loud, the bed linens were a bit itchy and irritating to my skin. The towels were rough and pretty cheap looking. Housekeeping services were apparently limited, I had thick dust on the furniture and lamp shades. Though most people don't go out of town to work out, but it would have been nice to have a bigger fitness room with actual working equipment. The had 1 very small room with three pieces of old equipment and only one was working properly. The three positives were the staff was very friendly and helpful, I did feel safe and they were onsite free parking.
Skip the free breakfast and go to a local place nearby. You likely won't have room in the tiny breakfast area anyway. Rooms are fairly clean. I'd probably only stay again if it was free. Elevators are tiny. Halls are narrow. I got a claustrophobic vibe from the whole place.
I left my I Pad in my room. The front desk was calling me after I had left to a number I gave. It was my home number. After they searched, she found my cell number. They called me on the road and I was able to have my I Pad sent to me
I was pleasantly surprised. The hotel was attractive, comfortable and near my venue location. Staff was courteous and helpful. This was my first stay at a BW property. The price was reasonable and the property was really attractive.
My stay at this Best Western was an outstanding one. The staff was friendly and pleasant. They went out of their way to make my stay very comfortable. Even the breakfast attendant was friendly and energetic to make sure I had everything I need and he keep the area super clean.
A very nice BW that looks new. It is located just west of I-55, but near several food places. Walking to dinner was nice. The rooms are very clean and our room had a great AC unit (hot in MS). Rooms have microwaves and fridge. Free wifi.
Evacuated here for hurricane Irma. We weren't alone at this BW. The parking lot had many Florida cars and we meet many other evacuees in the comfortable lobby and over the good breakfast. It was a pleasant experience from the moment we stepped in the door. Tracy at the front desk was awesome. So calming while dealing with an influx of scared Floridians, a new trainee and a broken printer! Kudos to her. All the staff was so pleasant. The young man who ran the breakfast room also was great and made our stay a good one. Everything was clean, comfortable. I agree with all the other good reviews and had none of the problems of those who wrote poor reviews.
Our stay was enhanced by the cleanliness of everything and the gracious and friendly staff who obviously took great pride in their work. The complimentary breakfast was a step above the usual waffles and fruit.we will stay here the next time we are in the area.
First of all, the staff was great. Everyone from the front desk to the breakfast servers were helpful and friendly. The breakfast is not great but edible and included in the price. Room was spacious, clean, comfortable. This hotel is in a great location. Close to the interstate, shopping, and a lot of restaurants. I highly recommend.
I send my Tech's all over and they stay at many Hotels. This one in particular got a very good review. Very clean, staff was smiling entire time and didn't hesitate to help when needed. Breakfast not only looked good it was very good. They informed me this was the best Hotel they have been to in a long while.
This has been one of the best hotels I have stayed at. The staff was great and very friendly. Breaskfast area was very clean with a lot of options. Bed was super comfortable. Breakfast attendant was the best he was there all 5 mornings and he was always happy and talkative.
My husband had to have a minor surgery procedure on his back. This Best Western was only a few short miles from the facility. It was a wonderful place to return to after his procedure. Clean, quiet, and a helpful and friendly staff! The location was ideal for two old folks to get around Jackson, Ms to find good eating places and the clinic! Will use this place again and tell our friends about it too!
If you value quality at a great price with excellent service, stay at this Best Western! The accommodations were wonderful and their service surpassed all hotels l've visited in the last year! Their continental breakfast was one of the best l've ever had at any hotel ANY time!!!
The Bestwestern Plus Flowood seems to attract the best people to hire. From the manager to housekeeping and maintenance you will not find a friendlier staff. We visit The Jackson area frequently and stay with Bestwestern, they have several hotels near the VA Hospital and University Medical Ctr. This location is closest to the hospital and it is the newer one. We have had to stay at other area hotels but none had a staff that are as friendly as this. They make you feel at home during your stay.
This was a beautiful hotel. Very easy to find and access to restaurants and quick stops. Very nice and well trained staff. The beds were great and the shower felt really great after a long day travelling.
The staff was tops. From Davion in the breakfast room to Kim making our reservations and Sabrina helping with check in. You will not find a another hotel of better value. Stay here. You will be happy you did.
Great hotel very clean and comfortable I would stay there again. the room was big and clean plenty of towles. air wosrked very well the staff wes very helpful. the breakfast was well presented and food was good and hot
My family stays here every year for a church conference. The rooms have always been clean and staff friendly. The hotel is located by several restaurants and a convenient store/gas station. Nearby is a trampoline park; West of hotel-short distance from the Sport museum, Agricultural museum, and Nature museum. East of hotel- short distance from movie theater and nice shopping areas, reasonable distance from airport. Also near hospitals. The breakfast is free, continental style, can't complain about that. Budget friendly hotel, good amenities for the price.
My husband and I were traveling through and stopped at this Best Western. The front desk clerk, Tracye, was incredibly professional and friendly. The room was nice and conveniently located to many restaurants and shopping. Definitely an A+ hotel. We will stay again!
Other reviewers must have been from a school for the blind. On this trip we previously stayed in other BW + 's which were very nice sooo ., we sought this out. DUMB. It's located behind a 24hr. gas station / convenience store that's illuminated at night like the sun. Hmm.. sketchy area perhaps. Who knows. Right away you might notice the receptacle for tossing a days trash is located in the lobby hmmm.. elevator ? Look for the closet sized door down the hallway to the left, carpet in the hallway of floor 2 anyway was reminecent of perhaps a Sopranos episode . Think badly stained dirty. Really dirty. Check same room carpets. This place put a really bad taste in my mind for the Best Western Plus brand, obviously little corporate oversite. TIP: go up the road a bit to the town of Clinton or a bit farther to Vicksburg .
Minal P, General Manager at Best Western Plus Flowood Inn & Suites, responded to this review
Dear Stan M, Thanks for taking the time to leave feedback, we're glad to have hosted you. It's disconcerting to learn that we fell below expectations as you were letdown by the overall hotel upkeep. Thanks again for sharing your experience and for choosing the Best Western Plus, Flowood MS for your lodging needs. Regards, Minal P General Manager
Quick check-in, friendly clerk! Quite room. Large bathroom! Great breakfast. Close in proximity to hospital! I've stayed once before and had the same wonderful experience during that visit. I'll definitely stay again.
A very clean well kept quite location. Restaurants in walking distance. Helpful caring staff that goes out of your way to meet or exceed your expectations. Comfor9 beds, updated rooms, and a fantastic breakfast.
Great hotel, wonderful value for your money. Quiet location. Room was comfy, and bed was so comfortable. I would highly recommend this hotel to anyone who wants a clean, comfortable room that is very reasonably priced.
My stay was fine. Tracey is always a pleasure. Room was clean and there are many options for breakfast. If they ran out of something they were happy to replenish. The manager was helpful. I would stay there again.
I really loved this hotel. Disappointed that indoor pool was closed. Nice check in clerk. Breakfast was not that great and not that great of a selection. The room was clean and bed was comfortable.. I slept so well.
We took a group of 18 kids and 7 adults. Amazing service. Amazing attention to detail. They gave us great individual attention making sure everything that we needed was taken care of. They were kind and helpful and genuinely concerned that we have a stress free enjoyable stay.
You couldn't have found a cleaner, friendly hotel. Service and food was great. Staff was helpful. The front desk clerk was more than helpful at check in, greeted with a smile and was very kind. This hotel had a warm friendly atmosphere the staff made you feel like you were at home. The breakfast was great and the dining room was very clean. I would most definetley recommend and stay here again.
Great value for the area. But, the hired help didn't show for breakfast time, therefore breakfast items were lacking. Internet wouldn't stay on long. Bed was surprisingly comfortable, but could use larger pillows.
Have stayed here twice while visiting family at a nearby hospital. It is a great value for the price, clean, and in a safe area. Staff is very friendly. Breakfast is a plus. If you are just looking for a place to sleep/refresh, I would definitely recommend.
The staff especially Tracyee was excellent. She was very friendly and helpful. She made you wish there were more people like her , because she went above and beyond to explain everything to me. I would definitely recommend this hotel to friends and family.
We spent a Saturday night here recently because the location was just over 2 miles from the annual Mississippi Celtic Festival grounds. The property was modern, clean, well-maintained and well-lit at night. We had asked for a top-floor room in a quiet part of the building and we could not have been more satisfied; the room was extremely quiet. We also appreciated that the A/C was very effective and that the bathroom had an excellent exhaust fan, something that is often missing in even high-priced hotels nowadays. The breakfast buffet offered a good variety, and everything we had was quite good. There was someone on-duty the whole time refreshing items and cleaning off tables as necessary. We felt the room was an excellent value.
This is still a nice motel, but like everything else, if you fail to keep them up they start to show age. This facility lacks some of the usual amenities, but the comfort, class and cleanliness is still there.
This is a great hotel (especially for the price)! We stay here approximately 6 times per year while visiting family. We used to stay at another local hotel that was almost twice the price, but find this hotel to be more than sufficient for our needs and that's why we keep coming back. The staff is always friendly and helpful. They are like family now!
I loved staying here when it first opened. Staff was friendly, rooms were beautiful... But it has gone downhill. I originally rated it a one-star in comparison to what it was but had to amend it to two stars because there isn't one big thing wrong, just a lot of little things. Repairs made since opening are poor quality, towels and toiletries are rationed out miserly, front desk staff is often unavailable (I believe this is due to them being required to do other duties in the hotel...a managerial issue not front desk issue), and the breakfast is cheap, processed, frozen food that is terrible and tasteless. On the upside it is clean and the rooms got very cool. In short, it isn't a bad hotel but it is obvious the owners are more interested in making money than serving guests effectively. There are better hotels with similar rates in the area.
Best Western Hotel was the hotel of choice that hosted our Family Reunion sleeping accommodations. I truly appreciate the fact that we had a microwave and refrigerator. The kids loved the indoor pool also!
My husband was staying here during a workshop and I needed to call him. The front desk person told me that she could not forward outside calls to rooms. For the amount he's paying, the least they could do is forward calls! The room was clean, the food was good, and other employees were very helpful.
The suite was really nice for a great price! The hotel is located in a great location next to restaurants and shopping. There is also a fun place for the kids! I will definitely stay at this Best Western again!!
I have stayed at Best Westerns before their logo change. It seems quality of hotels changed as well. I paid a BW+ price tag for what I consider to be a Motel 6 (maybe worse). Very few amenities in room. It did have a microwave and fridge but when my mom went down to bring up breakfast she was stopped and told food was not allowed to be taken out of breakfast area and back to rooms. Breakfast area was also small and had no sitting so we completely skipped breakfast that day. Rooms very tiny and the ceilings are not finished. You are looking at painted over concrete of floor above you in the bed area, but real ceilings in the bathroom.
We spent a Saturday night here on our way back from the beach. The staff was friendly. The elevator is on the small side. Our room only had 3 towels despite us having 5 people in our suite. We were only given a half roll of toilet paper with no extra roll in the room, but luckily that was enough. The breakfast was okay.
I recently visited this area for business and our team stayed at the property. The staff was very friendly and accommodating. They offer complimentary wifi and a full hot breakfast each morning. The room was comfortable and clean. My only recommendation would be to change the light bulbs in the bathroom to a lighter color.
Enjoyed my stay with my grand-daughter. Would recommend. Staff was helpful, close to restaurants, room was clean and newer bed that I slept well on. Breakfast was not too bad for a hotel free breakfast. Overall, I give it two thumbs up!
This hotel suited its purpose - a place to stay the night before an early flight out of the Jackson airport. It was clean and quiet, and the bed was comfortable. I definitely wouldn't stay for vacation, but for a night or two, it works. They should fix the thermostat, however. As other reviewers said, it was either too hot or too cold. But thanks to the comfy bed, we still slept pretty well. If you need a place to stay for the night, this will likely suit.
I stayed three nights at this hotel while on business in Jackson. It was close to downtown and shopping. Easily accessible to the highways and downtown. Nice and comfortable as well as secure. The staff was very friendly and helpful. Great location at a great price.
The weather was awful but the staff was welcoming. Checked in and the room was very nice, clean and well stocked. The individual coffee was a plus as was the microwave in the room. Downstairs they have coffee about 12 hours a day and there is a continental breakfast available as well. I was pleasantly surprised by the biscuits and the pancakes. One suggestion: adult yogurt instead of the kids' stuff please.
It was very clean,people were great.The receptionist was well dressed. Respectable.The room ws clean and fresh.The outside was well taken care of.The breakfast was hot and the area where it was served was clean and the girl kept it up.The beds were fresh and slept well.The noise was kept to a minimum.It had a pool which we didn't use but was available.Everything that was necessary was at our disposal.Friends were with us they appreciated athe cleanliness and the attitude of the people weho served there.Best western has been our choice of motels years running.We have traveled all over and always look for a best western to serve our needs.Normally they are all up to par.We haven't had much complaint over the years.
This location was Very Clean. The Staff were very Friendly. The complimentary breakfast was very good. The hotel is very Conveniently located! If you are looking for a great rate and quality this is the place for you!
Hotel was very clean and staff was friendly. Bed was very comfortable. Continental breakfasts are frequently disappointing, but this one was not. They had a nice selection of hot and cold options and the breakfast room itself was well arranged. My only complaint was that we requested a room away from the elevator and ice machine and were given a room right next to both. Fortunately, this did not end up being an issue as we did not hear any noise from either.
The pool water and temp of the pool room were both too cold to be able to use the swimming pool or even sit in the room. Had to ask for 4 hours before management came, yet temperature of room/water still did not heat up. Price not worth the hotel if indoor pool is not able to be used.
The hotel was nice, clean, and had friendly staff. We enjoyed the breakfast. It was good to have cold and warm food available to choose from. The room was very quiet but wish the air worked better to keep the room an even temperature. Too much fluctuation in the temperature.
The facility was well kept and clean. Upon check-in we meet Tracye, who was very professional and friendly. She explained the services (amenities) at the hotel /breakfast, fitness room, and the availability of snacks if needed. The room was clean, and we enjoyed our stay. The of this Best Western was fitting for us since it was just a one night stay. The breakfast was good but I don't eat pork so it would have been nice to have an alternative choice. Overall, GREAT service.
Nice hotel with comfortable beds. Rooms have microwaves and mini fridge. Parking lot was was adjacent to a gas station, Popeyes, Slotzksy deli and Cinnabon. There was also an Applebee's and Golden Corral right across the street. Great location.
Large room. Quite and clean. Refrigerator, microwave, coffee maker, and free wifi. Staff was friendly and professional. No complaints. Enjoyed our stay. We would stay here again. We each received a nice welcome gift ( bottle water, peanut butter crackers, and a small bag of M&Ms.
Enjoyed all the things offered such as fitness room and breakfast. The coffee was weak but breakfast was warm and delicious. The room/bathroom was clean and the bed was a bit firm but was overall comfortable for a one night stay.
I am a Diamond Member, almost Diamond Elite, but this is an excellent hotel. Clean, quiet, and surrounded by restaurants. I stay in many Hilton Brands as well, but these beds do not match anywhere else! The points program for Best Western is pretty awesome as well.
Noisy neighbors with kids woke us up in the middle of the night - walls were not well insulated for sound barrier. AC unit was too close to the bed and kept us hot or cold all night. Facility and staff were excellent.
Clean and up to date facility. Staff was friendly and helpful. It would be hard to beat. The hotel is located near several dining businesses so you don't have to fight the traffic when going out to eat, For once, I actually slept good at a hotel.
This was the second time I have stayed at this hotel. I will probably stay there again if I need a room in that area. I liked the fact that this was a no smoking facility. The rooms were and the bed was very comfortable.
We stayed here while visiting a local college. The room was great, especially for the price. We had a microwave and refrigerator in our room. The beds were extremely comfortable! Breakfast was superb...not your run of the mill cereal and pastries. There were also eggs, sausage, bacon, pancakes, etc. The property is located fairly close to the interstate as well as many restaurants to choose from in the area. The employees were awesome!! Very friendly!!
Exceptional value for price. Nice upgraded hotel, very different from typical best western. The area is nice and easy to access Jackson, MS. Don't second guess this hotel the pictures on the website are accurate.
Out standing hotel. Great customer service. Very helpful. Good breakfast. The beds are so relaxing nice and comfortable. I will pick this hotel for every business stay I have in this area including the Richland area. ( do not stay at the Best Western in Richland over priced motel 6). Stay at this one trust me worth the drive. I stayed in this one on Feb 10 night 11 morning best stay ever. I stayed at the Richland Feb 12 night 13 morning worst stay ever. They are not the same company I recently found out. I would highly recommend staying at Flowood. In the future I will also. Lesson learned not all hotels are the same with the same names.
Stayed on business. This was the Best Best Western I have ever stayed at. I highly recommend it to any and every one. The property was centrally located. Good choice of restaurants near by. The rooms were decorated well. Indoor pool. Internet service was great. Overall wonderful experience.
We used this hotel for two separate weekends while our daughter participated in a cheer competition. Excellent place to stay. Pool was nice and clean. Rooms were great. Breakfast went over and beyond. Staff were always willing to help us and had such encouraging things to say to our daughter when we left for competition. Will use this location over and over and recommend to others!
Have stayed here before. Plenty of places to eat very close by. Try Primos Cafe. Favorite place in the Jackson area. Not far from shopping or downtown and museums. Clean and safe! Much better than staying in Jackson.
This was a great place to stay, very clean and comfortable room. My daughters and I were visiting for a family funeral and this location was perfect for us. We enjoyed to free breakfast plus the exercise room and indoor pool.
We stayed here on our way through Mississippi. The price was right and it was located conveniently where we needed to be. We were surprised to see how clean it was. The staff was very friendly also. The king bed was comfortable but the pillows should probably be replaced with newer ones, they were not very firm and felt "pilly" inside. The other suggestion I would have would to have someone clean the vents in the bathroom, they were very dirty and plugged from dust. Breakfast was ok but for the price we didn't expect much more.
To be honest, I view Best Western as a 'has been' in the hotel arena. However, staying there this past weekend has made me think twice about the chain. The receptionist was very friendly, the room was clean and updated, and the breakfast was quite good. I would recommend staying at this particular location, especially for the price.
I stayed at the Best Western PLUS in Flowood, Mississippi, after a long drive from San Antonio. I was searching for hotels in the area, and didn't want to spend more than $100. I found this hotel buy searching for lodging in the area on my phone and it looked to be in a nice part of town and reasonably priced. When I arrived, the woman at the front desk was VERY friendly and helpful. I wish I could remember her name because she was wonderful. She made me aware of the Best Western rewards program, checked me in very quickly and also recommended a few restaurants in the area that gave discounts to their guests. The hotel was very clean and up to date. My room was great. The bed was comfortable, the furniture was in great shape, and most importantly, it was VERY clean! And the breakfast the next morning was the best free hotel breakfast I've ever had! There were so many options! The food was hot (pancakes, bacon, eggs, biscuits & gravy) and there were also danishes, bagels, cereal and more! It was a great meal before hitting the road again. I would definitely stay there again and would absolutely recommend it to others! Great value and great experience.
My daughter had a cheerleading competition in Jackson. We stayed one night and had a wonderful experience. Room was very spacious. It was a great location for us coming into town and getting to the Convention Complex. We will definitely be using this hotel again for future competitions. When we were talking about our nights at the competition, I made it a point to share our experience with other Cheer moms!!
Excellent customer service. Rooms are clean and very spacious, including flat screen TV, Sofabed, microwave and refrigerator. Beds very,very comfortable, Breakfast was above average and serving area had plenty of room to eat. Restaurants in walking distance and plenty of shopping within 2 miles.
We were just traveling through on a long trip to Texas. Have stayed at this hotel the past two times we were in the area. The receptionists have always been very welcoming and helpful. The hotel clean and modern. Breakfast was just ok.
Was driving through on a vacation and called ahead and booked a room. What a nice little Best Western. It was very modern and new and extremely clean. The bathrooms had granite and luxury showers etc. It seemed like an odd place for such a nice hotel. Breakfast was standard. Very Impressed. WiFi also worked well.
The breakfast is good its what you expect from all hotel free breakfast. But the location itself was spectacular. There are a lot of restaurants near by. And 15 minutes down the road is a complete shopping center along with more great restaurants. Overall the hotel was clean and the staff were accomidating. I would stay here again.
stayed at this location for the close proximity of the job site. The hotel is located near shopping, several eating establishments and no too far from recreation and historical sites. The staff is very friendly. The rooms are comfortable and have the small amenities - small refrigerator and microwave. excellent location for work. The beds are very comfortable.
The hotel was ok. The staff was excellent. The food not so good. The overall experience was fine. There were a few changes initiated by the hotel that surprised me while I was there. The addition of an in hotel store with extremely high cost of products, as well as a lack of adequate breakfast items...ie....waffles.
I hesitated to book a Best Western, usually preferring Drury and Embassy Ssuites. But found such a good deal on this property through Expedia, that i decided to try it. I was pleasantly surprised at the cleanliness and the decor! The staff was friendly. And their are plenty of restaurants within walking distance of the property.
I called the hotel for directions and was lucky to be able to speak to Kourtney who gave me excellent directions, including landmarks so I was able to drive directly to the hotel! Thanks Kourtney! Hotel was very close to an Applebee's also - very convenient.
We stayed here three nights while I attended some training classes for work. Overall the hotel was clean, staff was very friendly, and our room was clean. Bed was very comfy, best hotel bed in years! Breakfast consisted of sausage, bacon, eggs, and pancakes plus all your typical continental items. There is an indoor pool area which looked well maintained, and a small fitness room. Excellant location to many restaurants and stores. Overall we were very pleased and would definitely recommend it.
I called before I made reservations and asked the front desk if the pool was heated and they said it was. Ha! It was ICE cold. When I told them about it, they said someone else has already reported it last week!?! Now this may be just me but if someone reported it last week why was it still cold... The outside doors to the stair well was not locked at any point during the day and night. Anyone could have came in the hotel. Hotel was clean and in a convenient location.
This hotel was a far cry better than the one I stayed at in Memphis, it was clean and the staff was very friendly I had a wonderful stay. the location was great walking distance to a host of reasonable restaurants. I would stay here again. thanks Best Western for redeeming yourself I was really ready to write you guys off.
My wife have stayed here a few times over the past 2 years, now that our daughter is attending college in Jackson. In addition to the title description, the hotel is quiet and has a good complimentary breakfast. Recently, the staff was very helpful when our plans changed last minute. We want to thank Pita and Tracy (hope the spelling is correct) in particular, who both helped us cheerfully and efficiently. We'll be visiting again!
The hotel was nice and the staff was nice. The sheets were not very soft but I never complained about them. I arrived at the hotel late at night and had to wake up at 4 AM to leave for the airport. Also, the water was very cloudy and left residue on my hands while I was washed for bed. I never reported this either, as I had a small window of time to sleep. I'm assuming I would have been moved to another room but I never attempted to move.
For the second time this year, I stayed at the Best Western Plus in Flowood, MS. I was impressed on my first stay and decided to stay again. I was not disappointed. Well-run operation. Very pleasant and professional staff. Centrally located for my purposes.
I have visited this hotel several times. The staff is always very nice and attentive. My room is always clean and the beds are very comfortable. Good digital cable in all rooms. Breakfast is okay but not great. Pool is a nice extra. Exercise room is very basic. Internet is good but does not always work well for streaming services. Located close to hospitals and Universites.
I just spent a few days at the Best Western Rooms were clean and the front desk staff were great but one staff stood out was Ms.Tracey she always had a kind word and did something no other hotel staff ever did was to ask ho acc my day was she. Outstanding
The hotel overall was clean and very nice even the lobby, and breakfast area. Friday night I used the small meeting room, it was not cleaned and the air-condition was not working, everything else was good.
Wherever Life Takes You, Best Western Is There®
Each Best Western® branded hotel is independently owned and operated.