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Best Western Plus Hotel Flatonia Inn, Flatonia

4.5/5  - basé sur 73 notations.
310 B East Highway I-10 Frontage Road, 78941, Flatonia, United States - See map

Welcome to the Best Western Plus Flatonia Inn located off of I-10! Guests who are in this slice of Texas for business with the Balcones Minerals Corp. or for an event at Victoria College deserve a Flatonia hotel that is perfect for both the leisure and business traveler. Many travelers have the Painted Churches on their bucket list, and this hotel in Flatonia, TX is conveniently close to these oysters of architectural wonder. Seemingly normal churches on the outside, once guests step into these landmarks, they are transported into a world dripping in rich colors. There are many fantastic destinations nearby, Enjoy a 9-hole golf course, or the Railroad Tower just one mile away, which makes visiting this part of Texas a must for history buffs. Don't forget to join us for our annual Czhilispiel Festival that takes place in October! Helpful staff members at this Flatonia hotel are happy to advise guests on the best must-see attractions. However, it is not just the surrounding area that is green. This Best Western eco-friendly Flatonia hotel is proud to be green certified. Lighten your carbon footstep with every stay. Extended stays are made particularly easy with a free full hot breakfast every morning and budget-friendly by having a microwave and refrigerator in all rooms. Enjoy a vigorous workout in the fully equipped fitness center followed by a relaxing dip in the outdoor swimming pool and hot tub on site. Guestrooms are equipped with big, 42-inch flat screen TVs with multiple HBO® and Cinemax® channels, perfect for unwinding after a day of meetings or sightseeing. Whether guests are exploring Monument Hill State Park or have a meeting with Browning Oil Company, Inc. , returning to a peaceful Flatonia, TX hotel makes every trip more enjoyable. Located just 10 miles from the Painted Churches, which are located in various places in Flatonia, adventure is never far. The Green-Dickson Baseball Park hosts a myriad of games year-round. Discover the best in Texas fare at a local BBQ joint or steakhouse. From shopping to dining, there’s always something to entertain travelers. Book your next stay at Best Western Plus Flatonia Inn today and save! Enjoy your stay!

Best Western Plus

Hotel Flatonia Inn

LABEL_ITINERAIRE

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Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 73 guest reviews
NOTE ISSUED
Excellent
57
Very Good
13
Average
0
Poor
1
Terrible
2
REFER TO NOTICE
Business Business
17
Couples Couples
19
Family Family
25
Friends getaway Friends getaway
7
Solo travel Solo travel
5
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Best of the Best"

5
14/05/2018

Had a great stay at this Inn. Check in was exceptional. Cherk took extra time to ensure my stay was excellent. She helped me us my rewards points for the stay which saved me a lot of funds. Was driving from Texas to Florida, saw their sign and pulled in to enjoy the BEST PLUS

"Comfortable Small-Town Hotel"

4
05/05/2018

First off, it's a small town, so don't be surprised if you're unable to find a franchise that delivers food to your door. Nonetheless, McDonald's is within walking distance, and according to its ratings on Google, it's decent. Noise might be an issue, though. Be wary of guests who stay in the room above you. Bumps/thuds are audible, which can be particularly annoying at night when you're trying to sleep. Everything appeared to be clean. Rooms are clean. Showers are clean. Plenty of towels. Blow dryer available. Hallways are clean. Elevator is clean. Lobby is clean. Adequate parking is available at the front. Location is convenient in that there are two restaurants situated on both sides of the hotel. The highway is less than 100 meters away. Staff is responsive. Ring the bell and they'll come out. Check-in was quick and simple. Wi-Fi was decent. Not super fast but just enough to check e-mail and watch YouTube clips at 480p. Television was nice and big. Good selection of T.V. shows. Overall, given the location and price tag, it's an ideal place to stay in Flatonia, Texas.

"Best Western Plus Flatonia Inn"

5
19/03/2018

I was very impressed with the hotel. Staff was very friendly and helpful at all times. The hotel rooms were very clean, as well as the hobby, kitchen, and outside areas. The breakfast provided was of excellent quality. This hotel provided excellent value for the price paid.

"Great place to stay"

5
07/01/2018

Excellent place to stay, Friendly professional staff, rooms were very clean and comfortable. They provided the best breakfast I have had at a breakfast included hotel. I would definitely recommend it.

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
On behalf of the Team Of Best Western Plus we would like to thank you for the great review you left us and we are very pleased to know your stay was wonderful. We hope that your travels home was safe and that we will see you again. Have a wonderful day! Thank you from The team of Best Western Plus Flatonia Inn Team

"Family Stay for my Wedding"

5
28/11/2017

Excellent stay, no complaints. Will stay again when in the area. i would recommend this venue to anyone. Excellent Staff and Hospitality. Even if something is broke and you report it, they are on top of it, and get it fixed right away. If it is something major they will work with you and accomodate you.

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
Thank you for choosing us for your stay for the wedding and we tried our hardest to make it work for y'all and make it very easy in a stressful but beautiful day. We hope that y'all will come back and stay with us again. Have a wonderful day and safe travels From the Team Of Best Western Plus Flatonia Inn

"Very nice"

5
28/11/2017

the hotel was clean and guest rooms were impeccable. the staff was truly professional and made the stay memorable. The food was average but typical for hotels in this price range. This hotel was like an oasis in the middle of no where. Very pleasant surprise and well worth a return visit.

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
On behalf of the staff of Best Western Plus we would like to thank you for your kind and wonderful words. We are so pleased that you enjoyed your stay here! We hope that you will come back and stay with us again. Hope your travels home were safe and have a wonderful holidays. The team of Best Western Plus Team

"Absolutely lovely, impeccably clean "

5
16/11/2017

Loved this hotel. It seems brand new its so clean. It smells absolutely gorgeous. Great friendly and efficient staff, and he room is big! Great wifi, great TV and a decent sized bath with a great massage type shower. Coffee maker in the room and a laundry just down the hall. Can't fault it. The beds are so comfy too and tons of pillows. Definitely would come back. There is a Subway right across the parking lot, and some restaurants nearby. It's right off the highway, so easy to get to but still very quiet inside.

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
Let me start off with THANK YOU for the kind words. We do our best to make sure your stay here is enjoyable. We are so pleased that you enjoyed it and had a wonderful stay. We hope that you will be able to come back and stay with us again. We also hope that your travels home were safe. Have a wonderful day and thank you from The team of Best Western Plus Flatonia Inn

"Good stay"

4
05/11/2017

This is a great hotel to stay at. It has a very nice entrance/reception area. The rooms are nice and spacious. The towels are thick enough to actually dry yourself with. They have a nice breakfast and breakfast area. The day we stayed, which was a Friday night, was a very reasonable rate. We will definitely stay again.

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
Good Afternoon, Thank you so much for staying with us and we are so pleased to hear that you had a great time and enjoyed your stay. We hope that your travels home were safe. We hope that you will stay with us again soon. Have a wonderful day! Thank you From the Best Western Plus Flatonia Inn Team

"Great spot for a small town"

5
13/10/2017

Great to have this option in Flatonia now. The grandkids loved the pool. Breakfast included hot items, even a tasty Texas waffle. Everything was quite comfortable, including the 2 queen beds. And very clean and new. Enjoyed dinner at Robert's across I 10, a true Texas delight.

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
Dear Jo Ann, Thank you so much for staying with us and we are so pleased to hear that the family enjoyed their stay. We hope that you will come back and stay with us again. I will surely let Roberts know that they really enjoyed you're dinning experience. We hope you will come back and see us again soon. We also hope that you travels home were safe. Thank you from The Team of Best Western Plus Flatonia Inn

"Sweet deal"

5
20/09/2017

I truly enjoyed my stay. The hotel is clean, inside and out. It smells clean! Plenty of parking for truckers in front of the hotel, and not in some dark area around back. Desiree (front desk) is awesome - cheerful, helpful, and professional! I highly recommend this hotel!

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
Dear Alex, Thank you for staying at our hotel and we are so pleased to hear that you enjoyed your stay. I am so pleased that Desiree did an awesome job! She is one of our great workers and we are very proud to hear of her great work! We hope that you will come back and stay with us again. Safe travels to you! From the Team of Best Western Plus Flatonia Inn Team!

"Evacuee from Hurricane Harvey"

5
03/09/2017

Wonderful hotel and staff!! Clean, comfortable, good breakfast, and very friendly, helpful staff! We stayed at this hotel as Victoria Evacuee from Hurricane Harvey. The staff went beyond to ensure that guest had rooms. When there were no rooms available they opened up the meeting rooms to give people a safe, dry place to live. Thank you!!

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
I would just like to say thank you for the kind words and I hope that everything is ok at home. I am so glad we were able to help y'all and your was stay comfortable. We hope that you will come back and stay with us again and on better circumstances. Have a wonderful day and safe travels The team of Best Western Plus Flatonia Inn

"Very good place to stay"

4
31/08/2017

Overall very good. The place is clean and very well kept and the staff are friendly and helpful. The breakfast selection is good and the quality is good and is kept stocked and clean during busy times. Beds are okay, not the most comfortable but not bad. The Wi-Fi works well if you are able to connect, be patient it takes a while. Bring your own toilet paper, it is rough like sand paper.

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
Thank you for staying with us and we are glad to hear that you enjoyed your stay. We are pleased to hear that you enjoyed most of our amenities and we are sorry about the toilet paper. We hope that you travels home were safe and that you enjoy that rest of your day. Thank you from the Team Of Best Western Plus Flatonia Inn

"Excellent property"

5
31/08/2017

BW+ Flatonia is a amazing property everybody is so nice and helpful, they great you as you walk through the door and great you when you leave saying "Be safe Have a nice day!"... how many hotels do that?! Maybe 1 out of 10 if you're lucky...

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
Dear Andrew , Thank you for all the kind words and thank you so much for staying with us. We are pleased to know that you enjoyed your stay. We hope that you will come back to stay with us again soon. Thank you from The Best Western Plus Team

"TripAdvisor"

5
12/08/2017

Excellent home away from home. Friendly, courteous, helpful staff; excellent complimentary breakfast. We recommend it. The carpet had been vacuumed, but appeared in need of a shampoo. The rooms are clean and stocked with necessities. They have ample parking in front of hotel and in the back. It is well lighted around and there is a Subway and McDonalds and Dairy Queen in walking distance. Restaurants are nearby, but driving distance.

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
Thank you for staying with us and we are pleased to hear that you enjoyed your stay here. I hope that you come back and stay with us again. We will work on getting our hotel in tip top shape. Thank you for leaving a great review for my staff. We hope your travels home was safe. Thank you from the staff of Best Western Plus Flatonia Inn

"Nice and new!"

5
07/08/2017

Nice and new. Traveling for business, nice to check into a large king room. Pool area very nice as well. Great breakfast with many options. Found a neat little restaurant in Flantonia, Wine Haus, awesome!! Will return again!!

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
Thank you so much for staying at our hotel and we are pleased that you enjoyed your stay here. We are so glad you got to experience our little town. We hope that you will come visit us again soon. Hope your travels home were safe. Thank you from the Best Western Plus Flatonia Inn team

"nice clean place!"

5
31/07/2017

clean place, clean rooms. good cable tv to watch. internet works better than most places I've stayed at. pool was clean and fun for the kids; break is basic but good enough for a simple meal. beds are comfy. parking is easy to find on week days, weekends get's a little tighter. easy to find, right off of freeway. few places near to find food and snacks. dollar general down the street for any extras you need. staff is very nice and friendly. rates seem high but the place is safe and very clean.

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
Thank you for staying at our hotel. We are pleased that you enjoyed your stay and hope that you will come back and stay with us again. I hope that we can wow you with our breakfast the next time you chose to stay with us. Hope your travel home was safe. Thank you from Best Western Plus Flatonia Inn

"Very nice and well kept"

5
10/07/2017

For an overnight or weekend stay to sight see in the area, the Best Western Plus is a very nice and clean hotel. Lots of parking and near a Subway for a sandwich but not far from Robert's restaurant, a BBQ take-out restaurant or San Jose's Mexican restaurant. Flatonia is a few blocks to the south and there are a couple restaurants there as well - they are not open all of the time but weekends are good.

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
We are pleased you enjoyed your stay here, We hope that you will come back and see us again. We hope your travel home was safe. Have a wonderful day

"Girls weekend"

4
09/07/2017

Nice overnight stay . Clean, nice staff, and breakfast. Convenient to IH 10. Not far from center of town, where you will find good restaurants and music. The Bistro has great food and listened to music at Henry K's. Not far from one of the painted churches in Praha

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
Thank you for staying at our hotel and we are pleased that you enjoyed our little town. We hope that you will come back and see us again. Thank you from the Team Of Best Western Plus Flatonia Inn

"Awesome"

5
07/07/2017

Great little hotel --if it had in-room movies it would be perfect!! The room was surprisingly quiet despite the hotels nearness to the highway. The front-desk service was always quick to answer questions and was most helpful during my stay. The included breakfast was plentiful, fresh and excellent. Parking was on-site, free and plentiful This is my go to hotel for this area and the only one that I recommend to friends and family when they stay in the area!!.

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
Thank you for the kind word and we are so pleased that you enjoyed your stay and that you referring friends to our hotel it is greatly appreciated. We will see you again and as always safe travels to you. Thank you! Best Western Plus Flatonia Inn Team

"Awesome place to stay"

4
18/06/2017

Nice hotel with a good breakfast. The room was clean and quiet. The bed was comfortable and the air conditioning worked. Breakfast was your typical hotel fare but they do go the extra mile and add all kinds of extra toppings for everything as well as things to make a breakfast sandwich should you choose to. Would recommend.

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
Dear Sherry, Thank you so much for staying with us and we are every pleased that you enjoyed your stay here. We love that you liked that breakfast and that we showed you that we can go that extra mile for our guest. We hope that you will come back and stay with us again. Thank you again from the Team Of Best Western Plus Flatonia Inn

"Nice hotel in in an oasis"

5
09/06/2017

Hi my name is Jim Reese I spent two nights at the Best Western excellent value service and hospitality also I'd like to add that I like to tour on my motorcycle and they are motorcycle friendly rooms are new looking comfortable and cool did I add quiet

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
Dear Jim Reese, It was a pleasure to meet you and have you stay at our hotel. We hope your travel on the bike are going well and you are seeing some gorgeous country too. We hope that you will stop by and stay with us again when you come though again. Happy travels and have a wonderful day. Haven

"Everything was Clean!!!!"

5
29/05/2017

Check in and out was very easy! The breakfast was okay. The best part was how clean everything thing was inside and outside the hotel. This will be the place we will stay if we are ever in this area again.

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
Thank you so much for staying at our hotel. We thrive to make sure we do our best to keep everything in tip top shape and try to keep it looking new. We hope your travel home were safe. Thank you from the Best Western Plus Team

"Great Hotel for a Night or Several Nights"

5
20/05/2017

The hotel is new and modern. The room was large with plenty of desk area for completing my work. Comfortable beds with plenty of outlets to charge devices. The large TV was complimented with all the standard channels and several premium movie channels. A Subway and McDonald's are within walking distance of the Hotel and a great Steakhouse is located about half a mile away.

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
Thank you for staying at our hotel we are very pleased that you enjoyed your stay. We hope to see you again and soon. Have a Wonderful day and safe travels! Thank you from the Best Western Plus Team

"BW Flatonia, TX"

5
07/05/2017

Great hotel - very clean and quiet. No complaints. Will stay again when I am visiting family in the area. Used the ADA room. Roll in shower. Plenty of room. In room refrigerator and coffee maker. Nice large TV with DirecTV

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
Thank you for the comment and also the stay. We enjoyed having you all. Please feel free to come back anytime even if its just to say hello. We really appreciate you all business and look forward to seeing you all again. Safe travels. Haven Gonzales FDM

"Nice hotel"

5
07/05/2017

This hotel was very nice and new. Room was large, decor was nice, clean, great amenities. Bed was pretty good only because I'm kind of picky about mattresses, husband thought it was great. Overall a great hotel.

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
Dear Vickie Thank you for the comment and also the stay. We enjoyed having you all. Please feel free to come back anytime even if its just to say hello. We really appreciate you all business and look forward to seeing you all again. Safe travels. Haven Gonzales FDM

"2017 Round Top Vacation"

5
10/04/2017

We were there for there for 7 days. Our room was always clean nice place to stay. Staff was great. Maintence was awesome very helpful. Thank you for a great stay. Dairy Queen was dinner a couple of times and ice cream was every night. They just need more places to eat in that are. It is a new hotel. Direct route to Round Top.

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
Good Morning, Thank you so much for staying at our hotel and we are pleased that you enjoyed your stay. We hope the antique show was a wonderful time for y'all. The joys of a small town not a whole lot of place to eat but still a good little town to visit. We hope you will come back to see us again. Thank you again for staying with us at Best Western Plus Flatonia Inn Thank you Haven Gonzales FDM

"Very Nice Hotel!"

5
06/04/2017

Very nice hotel! The rooms were very clean and the beds really comfy! The breakfast was very nice but, the food could be a little warmer. Great place to stay if going to the Round Top, Texas Antique shows!!!

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
Good Afternoon, Thank you so much for leaving a wonderful comment. We are very pleased you enjoyed you'er stay here at our hotel. We strive to make sure our guest enjoy their stay and we can help in anyway. We hope you will stay with us again. Have a wonderful day and always safe travels! Thank you from the Best Western Plus Flatonia Inn Team

"Comfy cozy"

5
27/02/2017

The room was much larger than we anticipated and the bed and pillows were extremely comfortable. Quiet and couldn't hear other guests through the walls! The breakfast leaves a little to be desired. The coffee wasn't all that great, eggs were part powdered. But, thankful that a breakfast was offered.

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
We are so pleased that you enjoyed your stay here at Best Western Plus, We will defiantly work on our breakfast. We hope that you will stay with us again and come back soon. We hope you had a safe travels. Thank you again for staying with us. Thank you From Best Western Plus Flatonia Inn Team.

"Clean and spacious rooms"

5
13/02/2017

The rooms are very big and comfortable , mattress was very comfortable. Great job in keeping rooms cleaned, enjoyed the workout facility, breakfast was very good & fresh! Great attention at Front Desk!

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
Dear Carla R Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 361-865-1989. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 44707 Property General Manager Best Western Plus Flatonia Inn

"great stay"

5
31/10/2016

This was our first time staying at this Best Western. I am a Best Western fan and try to stay at one whenever we go out of town. This is a fairly new hotel and the rate was very reasonable and since we never stayed at this one we opted for it in place of the other one nearby. When we walked into the lobby, we were impressed with the roominess and the nice decor. Our room was great as we expected it would be since we have not had a bad experience at any Best Western thus far. The breakfast was great! The staff was wonderful! We had a good stay! Will definitely come back!

Best W, Front Office Manager at Best Western Plus Flatonia Inn, responded to this review
We are very pleased that you had a wonderful stay here. We thrive to make your stay here very comfortable and enjoyable. If there is anything we can do for you the next time you are in town please don't hesitate to ask. Thank you again for staying at Best Western Plus in Flatonia. Thank you very much, Haven Gonzales

"Good Night Sleep"

5
21/10/2016

The hotel is right off the highway, but you can miss the entrance on the frontage road as it is not marked and the grass hides the access street. The hotel is inviting and clean. The hot breakfast buffet offered a variety The eggs were not real hot on my plate though they were in the hot steamer..

Best W, Front Office Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
Dear Aknaus, Thank you so much for staying at our hotel. We will work on getting the grass cute around the access street. We strive to keep our hotel clean and friendly a staff. We will work on making sure the eggs are hot and the steamer is working right. Please don't hesitate to stop by or give us a call. Thank you for staying with Best Western Plus In Flatonia, Haven Gonzales Front Desk Manager

"Antique Road Show Stop"

5
04/10/2016

Very nice hotel - Beds were awesome (especially after a long day of antique hunting!) Good price as well. The walls are a little thin but we just turned the fan on in the room and we were good to go. Location was only 45 minutes from the big Antique Event in Round Top. Staff was very friendly. I would definitely book here again

Best W, Front Office Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
Dear Davette House, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 361-865-1989. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 44707 Property General Manager BEST WESTERN Plus Flatonia Inn

"Wedding Party"

5
22/08/2016

All went very well!! There were about 200 attending the wedding and everyone was very pleased with the hotel and staff! No unexpected problems arose and all had a very wonderful experience. A good place to meet with family and friends.

Best W, Front Office Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
Hello, Thank you for your feedback. It is greatly appreciated. We value all of our guest. We try and go above and beyond to make sure everyone stay is comfortable and pleasant. Please feel free to stop by anytime even if its to say hello. Thank you again for your business and we look forward to see you soon. Thank you for staying at Best Western Plus in Flatonia Haven Gonzales

"One of the Best"

5
03/08/2016

This is a new motel with a very nice staff and manager. They may have some things to work out like temperature of the hot tub and workout room but overall a great place to stay. Rooms are bigger than usual and clean to boot.

Best W, Front Office Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
Hello, Thank you for your feedback. It is greatly appreciated. We value all of our guest. We try and go above and beyond to make sure everyone stay is comfortable and pleasant. Please feel free to stop by anytime even if its to say hello. Thank you again for your business and we look forward to see you soon. Thank you for staying at Best Western Plus in Flatonia Haven Gonzales

"Ants in the bed..New Hotel.Yikes!!"

2
21/07/2016

I was disappointed on my stay at this hotel. This little town is now part of my travel area for work. Better hotel choices are very slim. The hotel is new. Very nicely decorated. Very clean and organized. Speedy check in. Staff very friendly. ONE PROBLEM! I woke up the next morning with my bed and bedside table COVERED in ANTS!!!! No food items near. The trash can was also full of ants as well as the floor. I was being invaded! I received several ant stings. I immediately reported to the front desk who told me she would come up and spray. No one ever came up. I had decided to not spend another night and check out. SO I went to the desk to check on and I guess they had changed shifts. And my telephone call wasn't relayed to the on coming staff as I handed her a tissue full of hair-sprayed dead ants (had to spray something on them to slow them down). SO she told me she would go spray right now ...which she did. But I was checking out..... She came back down very apologetic that I had been stung by the ants and that they were coming from behind the head board of the bed. I really hated that this happened. Because I travel to this little town quite a bit, Thinking twice if I want to stay the next time....or just drive to the next time. Not sure yet.

Best W, General Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
I do apologize for the inconvenience of the ant issue. I have pest control currently here to get the issue under control. I am currently working with the housekeeping staff on a daily basis to make sure the rooms are above standard for each and every guest. Please consider giving us another try. I can assure you your next stay will be pleasant. Thank you for your business and we look to earn your confidence. Terri Jones

"Super Clean, Super Nice"

5
12/07/2016

This is a new hotel so one would expect it to be nice. Rooms were large and the layout was good. Bathroom was large. The staff were great and the breakfast was really good. Great value. Easy off / easy on from I-10. Definitely will be using this location again.

"No hot tub"

1
10/07/2016

When we booked the room earlier in the day, they did not tell us the hot tub was broke. It was completely empty and the pool was dirty.....both of the main reasons we stayed there. Was not happy, was told the manager would be there in the morning .....nope no manager. We used reward points and I feel cheated!

"my hotel stay"

5
09/07/2016

enjoyed my stay at this location, would recommend to other travelers in the area and will be staying again when we are in the area. Hotel was in a great location to the event that we attended and a great location for out of state visitors as well as local residents of the city. I grew up in this location and it was nice to have a hotel of this calibre in my hometown and to see that my town can attract such a wonderful hotel.

"Best place in Flatonia "

5
21/06/2016

Haven is awesome!!! She is willing to help out in any way that she can!!! Best Western Plus in Flatonia is one that I would recommend to anyone!!! Great breakfast!!! Very comfortable bed!!! Restaurants within walking and driving distance from the hotel!!

Best W, General Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
Hello, Thank you for your feedback. It is greatly appreciated. We value all of our guest. We try and go above and beyond to make sure everyone stay is comfortable and pleasant. Please feel free to stop by anytime even if its to say hello. Thank you again for your business and we look forward to see you soon. Terri Jones

"Great!!"

5
21/06/2016

Very nice hotel with easy access to the interstate and gas station... McDonald's is within walking distance along with 2 very good restaurants in very close driving distance... the staff is awesome here... Haven went out of her way to make sure we had everything we needed for our stay and was very friendly... not many hotel employees will carry on a conversation with you but Haven definitely will talk to you about anything! She is awesome!!! Will definitely return!!!!!!!!!!!!!!!

Best W, General Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
Good morning, I would like to thank you for your stay with us. We really appreciate your business and feedback. It allows us to improve our customer service and feel confident in our service. I will also share with Haven the compliment. She is a very hard worker. Please, if anytime you are in the area. You are more than welcome to stop in and say hello. We really appreciate the business. Have a great day. Terri Jones

"Nice Find! "

5
09/06/2016

Very nice, clean and comfortable. The front desk help was excellent and friendly. The rooms are spacious and the beds are just as comfortable as some of the five star hotels we have stayed in. The morning breakfast is good and there is a variety of foods to please everyone. The price is good especially if you are needing a break spot for the night.

"Nice Stay"

4
31/05/2016

Best Western Flatonia was a nice, new hotel with an accommodating staff...Overall the experience was quite nice....definitely the nicest hotel in the area. It was a bit hard to see the entrance but they seem to be fixing that, signage was going up during our stay

Best W, General Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
Hello Luke, Thank you for the comment and also the stay. We enjoyed having you all. Please feel free to come back anytime even if its just to say hello. We really appreciate you all business and look forward to seeing you all again. Safe travels. Terri Jones GM

"Quiet, clean, great night sleep"

5
29/05/2016

Best Western is the hotel I always look for while traveling. This trip it was from Houston, Texas to Ca. Terrible weather, rain, flash floods predicted, was able to unload under the portico, safe parking, etc. Arrived late, departed early, did not see any close restaurants so consider bringing food or eating first if arriving during off hours.

"Excellent facility"

5
25/05/2016

Wonderful accommodations. I stayed 3 nights and everything was perfect. I was impressed with the decor and the special features in the handicap accessible room. I would definitely stay here again if in town to visit family.

Best W, Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
Thank you for the feedback. We definitely look forward to your next visit. If you are ever in the area feel free to stop by. Again, thank you and have a great day. Terri Jones GM

"Perfect!"

5
20/04/2016

Very clean place. Friendly, kind staff...full breakfast which was delicious...coffee was even pretty good! My room was right behind the elevator, which I thought would be a problem, but I didn't hear the elevator at all through the walls. The place smells nice too!!! I will stay again when I visit this area. It beats the local B&B!!!

Best W, Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
Dear Carrie k, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 361-865-1989. Sincerely, Shandi Foerster

"Best Hotel ever"

5
07/04/2016

We stayed at this hotel for 7 days. We never heard a sound or noise coming from any other room, the hotel is ultra clean, modern, and comfortable. The best hotel we have stayed in in years, and we travel a lot. I can be pretty picky in these reviews/surveys for the sake of other travelers. I cannot find any fault with this hotel, first time I can say this with a very clear conscience, you won't go wrong staying at this hotel. We checked in at 2:00Am, in the morning. The hotel clerk made us feel welcome even at this hour. We had to make some adjustments to our reservation, which was done cheerfully, and professionally. Our additional contacts with the staff, and breakfast staff was equally as great. Highly recommended!!!

Best W, Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
Dear David M, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 361-865-1989. Sincerely, Shandi Foerster

"Very nice hotel in Flatonia"

5
28/03/2016

This hotel is just one year old. Very comfortable and staff are professional and attentive. It's a little hard to find because the hotel is set back (south) of I-10, and road leading to property not in good shape, but the parking lot is well lighted and good access to rooms in the back and front of the building. Rooms are well appointed and clean. Beds comfortable.

Best W, Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
Dear Sherry J, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 361-865-1989. Sincerely, Shandi Foerster

"Excellent Hotel"

5
24/03/2016

This Best Western PLUS was a pleasant surprise. I booked online without seeing the property. The room was very spacious and comfortable. The entire property, inside and outside, were very clean. The breakfast was a little disappointing. The quantity was minimal, the eggs were cold and the bacon was VERY under-cooked and greasy and cold.

Best W, Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
Dear Sharon R, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 361-865-1989. Sincerely, Shandi Foerster

"THIEVES FOR EMPLOYEES!!"

1
15/03/2016

The housekeepers are thieves at this location. I had cash and a cell phone stolen and was told that since the house Keepers were relatives of the owner that there is no possible way they could have done this!! The manager is very rude and called me a liar which is very unprofessional!! Don't stay here if you have any other option available to you!!

Best W, General Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
I Armando Hernandez General Manager took this matter very seriously and the Flatonia Police was involve to investigated the claim. The police department investigated the claim by taking the video surveillance and interrogating employees. They concluded that the employees were never in the room to do service do to the privacy sign you had in the door. I am so sorry that you have lost 300.00 dollars and your i phone. Best Western Plus Flatonia Inn and the staff never took any items from the room. I am very sorry that this items were lost. If you have any question on this matter please contact us 361-865-1989. Thank You, Armando Hernandez

"Very comfortable"

4
05/02/2016

The room was spacious and properly clean. It is modern and doesn't look to many years old. Front desk staff were very efficient, helpful and friendly. The breakfast was great with a lot of choices and a lot of tables & chairs. Wi-Fi worked great. My only gripe would be it seemed to be a bit expensive but I had no choice - didn't see anything else in town! There is big rig parking right in front or at the little truckstop over the back fence. I will stay here again for sure.

Best W, General Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
Dear Reginald S, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 361-865-1989. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Armando Hernandez General Manager BEST WESTERN PLUS Flatonia Inn

"BestWestern PLUS Flatonia Inn, Flatonia, TEXAS"

5
28/12/2015

I was very impressed with the BestWestern Plus in Flatonia, Texas. It is new, but a very nice hotel, very clean even though it is about a year old, very impressive landscape and safe lighting outside. Recommend it.

Best W, General Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
Dear Orangebloods, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 361-865-1989. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Armando Hernandez General Manager BEST WESTERN PLUS Flatonia Inn

"Big room"

4
24/12/2015

Great hotel. Good bed and the room was excellent., good size, decor was so pleasing I didn't want to leave. Breakfast good. Only drawback hot tub lukewarm couldn't get in. But overall was great. A bit high priced but good, I'd stay again.

Best W, General Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
Dear Bobbi J Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 361-865-1989. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Armando Hernandez General Manager BEST WESTERN PLUS Flatonia Inn

"Beautiful Decor"

5
17/12/2015

The décor of this Best Western hotel was the finest I have ever stayed at. Beautifully modern and colours so compatible with the location. This hotel just opened in Feb 2015 apparently. Rooms spacious and very well appointed. We would highly recommend this lovely property in Flatonia, Texas!

Best W, General Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
Dear Teresa C, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 361-865-1989. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Armando Hernandez General Manager BEST WESTERN PLUS Flatonia Inn

"Outstanding!"

5
20/09/2015

We had a large group staying for an antique car club event, so lot's happening. The staff treated each of us like we were special. They were the best. The hotel is really clean and very nice. The rooms are state of the art and have everything you need. The breakfast was hot with many items to choose. We had a great time.

BWP44707, General Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 361-865-1989. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Armando Hernandez 44707 Property General Manager BEST WESTERN PLUS Flatonia Inn

"Best Western Plus Flatonia Inn, Flatonia, texas"

4
18/09/2015

Very clean,wonderful service, great breakfast & great staff service, good size rooms,comfortable beds.The hot tub was a very good thing to have and the exercise room was also a nice addition. Checking in & out was so easy and fast. we really enjoyed our stay, its nice to have a very nice and affordable place such as this in a small town, just off I-H 10 in between Houston & San Antonio.

BWP44707, General Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 361-865-1989. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Armando Hernandez General Manager BEST WESTERN PLUS Flatonia Inn

"GREAT HOTEL"

5
10/09/2015

This hotel is BRAND NEW! Clean and very comfortable. The Pool was good and the staff was AWESOME. The breakfast was good Thanks all folks, no more words to say, just trying to complete this survey. No much to do in Flatonia.

BWP44707, General Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 361-865-1989. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Armando Hernandez General Manager BEST WESTERN PLUS Flatonia Inn

"Clean and Comfy"

4
31/08/2015

I checked in @ 3:00am so the night desk guy wasn't at his best. But that's understandable. I am really starting to look for the Best Western Plus lately. I find the rooms are really comfortable. I wanted to rate the service excellent because of the lady in the eating area in the morning for Breakfast was very sweet and nice. I cant remember her name. But she was a doll.

BWP44707, General Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 361-865-1989. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Armando Hernandez General Manager BEST WESTERN PLUS Flatonia Inn

"Spur of the Moment Surprise"

5
26/08/2015

Weary from driving, we decided to stop in Flatonia to rest up before traveling through Houston. This was a great experience from the happy and helpful staff, through the well appointed, clean and comfortable room, and including a satisfying hot breakfast. As seniors with some limitations, we were well taken care of, including a call from the front desk to insure that we had everything we needed and were happy with the accommodations. We look forward to staying there again. Thank you from two weary travelers who left the next morning rested and ready to battle Houston traffic.

BWP44707, General Manager at BEST WESTERN PLUS Flatonia Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 361-865-1989. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Armando Hernandez General Manager BEST WESTERN PLUS Flatonia Inn