Best Western Hotel Inn,  Elyria

3.5/5  - based on 348 guest reviews.
636 Griswold Road, 44035-2392, Elyria, United States - See map
+1 440 324 5050 +1 440 324 1788

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> Room 1

1 adult

 

Hotel advantages

  • Heated pool
    Heated pool
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
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TripAdvisor Traveler Rating
based on 348 traveler reviews
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This charming Elyria, Ohio hotel offers convenient access into downtown Cleveland and to key area attractions such as Oberlin College and Cedar Point Amusement Park. Conveniently located off of Interstate 80 and Interstate 90 in northern Ohio, the Best Western Inn prides itself on providing the best in customer service and accommodations at an affordable rate. Each well-appointed guest room and suite at this Elyria area hotel features cable satellite television with HBO® and high-speed Internet access. Hotel guests are welcome to a complimentary breakfast each morning before taking a dip in the indoor heated swimming pool or working out in the fitness center. Situated 26 miles outside of downtown Cleveland, the Best Western Inn provides easy access to a variety of Cleveland area attractions including Jacobs Field, the Cleveland Browns Stadium and the Thistledown Horse Racetrack. Families especially will love spending the day at the Cedar Point Amusement Park or the Cleveland Zoo, both located within 30 minutes of the hotel. This Ohio hotel also provides convenient access to Oberlin College and the Lorain County Community College. Business travelers staying at the Best Western Inn will be close to corporate locations including the I-X Convention Center, Invacare, General Motors and Ford Motors. The friendly, helpful staff at the Best Western Inn is ready to ensure a fun-filled memorable stay in Elyria, Ohio. Make a reservation today and save! Enjoy your stay.

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Room 1

Guest reviews


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based on 348 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
101
Verygood
 
123
Medium
 
66
Poor
 
39
Horrible
 
19
Business Business 45
Couples Couples 91
Family Family 149
Friends getaway Friends getaway 19
Solo travel Solo travel 22
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Inn,Elyria
  • 5
    « Perfect place after a long day on the road »

    Easy access from I-90 and I-80. Extremely clean room. Bedding was perfect. Breakfast was just right. Lots of space in the room. Had a late dinner at the Harry Bull bar/restaurant across the street and gassed up at the Safeway down the street. Key point for the traveler is that this is a very easy hotel to access, with excellent dining options and convenient access to gas. Lots of hotels to choose from in this area. Can't go wrong here.

    4
    « Very good »

    Rooms were very clean and big. It's a bit of an older hotel but they have remodeled and it was nice. Staff were very friendly and helpful. Location is convenient to the interstate, but not a lot of food options around the hotel. Good price and a good stop for us.

    4
    « Chicago bound »

    Nice place for a good price. The hotel was close to the main road and many restaurants. They offered a good breakfast, nice room, the beds were comfortable. Staff were friendly and helpful. Would stay here again.

    1
    « Horrible housekeeping, filthy room »

    The reception area is nice. The room I stayed in was unacceptable. There were toys sticking out from under the bed, trash behind the nightstand, sticky residue all over the night stand, phone, and tv stand, dirty sheets on one of the beds, toothpaste spit on the faucet, dust everywhere and dirty underwear on the bathroom floor. I voiced my concerns the next day. I had just driven from Connecticut, was exhausted, and didn't notice the underwear until the next day. I just wanted my room legitimately cleaned. I wouldn't be writing this if the room was cleaned properly. Instead, they only removed the toys and underwear. They left the dust, stickiness, trash, and tooth paste spit. I honestly don't know how housekeeping gets away with this unprofessional behavior. This room was absolutely disgusting. I do not think it is unreasonable to expect to rent a clean room, especially after all these details were brought to the attention of the front desk.

    3
    « Good/Ok »

    I was impressed with staff (friendly and warm) and breakfast bar was very good. Choices and options were plentiful and staff was quick to help in anyway possible. I wasn't happy with the smell of smoke from other hotel stayers. Cigarette smoke was STRONG in our hallway. I was concerned that you did not need a key to enter the back door of the hotel, and also the pool area. It's scary to think that anyone could come into the hotel. Not cool. Also, the microwave was pretty dated and took forever to warm up food. Other than that, my stay was good. Clean rooms. Friendly staff.

    5
    « Great Best Western in Elyria, OH »

    We selected the Best Western Inn at Elyria, Ohio, because it was the halfway point on our trip from Illinois to the East Coast. When we arrived after seven hours on the road, we were cordially welcomed and prompty given a room and instructions on where to park and what door to enter to provide easiest access to our room. The room was clean and spacious and equipped with a refirgerator, microwave oven, safe, coffee-maker, and with wi-fi readily availabe using the password given us when we checked in. Everything about the room made us feel comfortable from the minute we walked in. Not only was the room everything we hoped for, but we also received a complimentary breafast the next morning. The breakfast bar included the makings for any kind of breakfast anyone could want. When it was time to hit the road again, we were rapidly processed through check out and sent on our way with the same cordial treatment we had received upon arrival the night before.

    5
    « Excellent!! »

    It was an amazing room! The staff was very polite and overall great! The service was fantastic! The Best Western has a fantastic breakfast, the food tastes amazing! Would definitely stay there again!!

    5
    « Not much to look at from the outside, but great place to stay. »

    The outside and lobby aren't anything special, but this is a great place to stay. The staff is very friendly and helpful. Breakfast is good with lots of choices. The rooms are good sized, beds very comfortable, and best of all, everything is very clean. It appears to have been recently renovated.

    5
    « Convenient »

    Located right off I 90 easy off and on.. Everything is close by for choosing eat in restaurants or fast food. I stay here while traveling from Ma to Mn. It is about the half way mark. Nice clean rooms and breakfast in the am. A great place to stay,

    2
    « Dissatisfied »

    Could not even get into the room I was assigned. I went to the front desk twice before someone came to help. In the room the microwave was old and they provide a coffee pot with no pot. And you apparently can not have people visit you while staying here.

  • 5
    « Perfect for visiting Oberlin College »

    The Best Western in Elyria is clean, affordable, easy to find, and well located. Parking is ample and easy, there are many chain restaurants nearby, and my favorite part is the pancake machine at the free breakfast buffet.

    3
    « Average but could do better »

    My wife and I traveled to the area to visit our son at a nearby college event, and this economy low frills hotel just barely met our expectations, and it still needs to try a bit harder. Pros: Room was clean, bed was ok, location was quiet. Cons: Decor was dated and sort of sad, our 'non-smoking' room was near 'smoking rooms' and the hallways reeked of cigarette smoke, breakfast should have included more healthy options. Offensive FOX News channel was blaring in the dining room. Hotel was understaffed with one person handling all the duties. She was competent, but I felt sorry for her. Potentially dangerous situation. A couple of positive tweaks could push this hotel into the VG category for it's class.

    4
    « A Comfortable Place to Stay in Elyria »

    Typical BW spacious room with comfortable bed and facilities (WiFi, TV, bathroom equipment) that work. Breakfast was not the best, but was adequate and better than other places that we have stayed in Elyria during previous visits. For my wife and I, this facility was very comfortable and a good value. We will stay there again.

    3
    « Clean, but inconvenient. »

    The hotel was clean, beds comfortable and staff pleasant. But we need a handicapped room and the walk to the room was considerable. There was no walk-in shower or hand-held shower. The tub was so deep, very difficult to get in and very slippery. Don't know if we will come again - better than the motel we stayed at before, but twice the price.

    4
    « Great value for good clean hotel »

    Great value for good clean hotel with good breakfast. Would recommend. Efficient ataff for check in and checkout. Remodeled hotel and was clean and modernized. Good hot breakfast and definitely worth the money. A+ recommendation.

    5
    « I will stay here again »

    Great room. Very nice friendly staff. I was there to get away and study. I arrived early and started my work in the breakfast lounge. Once my room was ready ( and they went ahead and did my room ASAP) I went upstairs and work through the weekend. I will stay there again.

    5
    « best place to stay and reasonable »

    We wanted a hotel that was a little off from the turnpike. This fit the bill. Mall right there and restaurant within walking distance. Loved Room 103 which was down at the end of the hall so we parked right by our first floor room and went out the back door when unloading and loading the car. Also good to go in and out the back door using the key card, to the local restaurant and Dollar General. We just called the hotel at 440-324-5050 because we are a Best Western member we got our room cheaper than any booking agency. We could cancel anytime without paying more or get a penalty. We reserved a non smoking room with a king bed. I am posting pictures for you to see how nice it was. They have a pool, but we didn't use it. Also a nice fitness room with an assortment of equipment. Lounging area up by the front desk. Very friendly staff and so helpful. Thank you goes out to Sue the 8 am to 4 pm desk clerk and to Debbie the 4 pm to midnight staff member. You gals are the tops as far as we are concerned. All hotels should have such good staff as that. Even the other staff members were friendly and helpful. Hotel was very easy to find off the turnpike too.

    4
    « Good place for over night »

    This place is clean and the staff was nice. They are making upgrades so they are getting better by the day. With so many crappie hotels out there, this was a sigh of relief to see clean beds, good carpets and nice staff.

    4
    « Cedar point visit »

    Very nice hotel, i would stay there again if I'm ever in the area. There's stores very close by. The staff was nice and very helpful. The first day breakfast was nice with sausage,omelettes, hashbrowns and they have an machine that makes pancakes and you can also add toppings. They also have continental breakfast items. I only had two complaints wish they had regular size pillows and one day housekeeping didn't clean one of my rooms, but front desk staff immediately resolved room incident by bringing clean towels and taking trash out.

    5
    « Great people, Great stay »

    The outside of the building looks a tad dated and the entrance into the parking lot is tight but that is the only bad thing I can say about my stay. The employees are wonderful and the rooms were perfect. The breakfast was delicious and the coffee was hot. I will not stay anywhere else in Elyria.

  • 4
    « Best Western Inn, Elyria, Ohio »

    Very nice place to stay, staff very friendly and helpful. Room very clean and nice decor. Hotel close to area restaurants. Would stay here again, business or pleasure. Price of the room was right. Nice quite stay.

    5
    « good value »

    I prepaid for my room, excellent value. Lovely room well kept well located easy access from expressway near restaurants and gas station would stay again and recommend to friends enjoyed our stay very clean bathroom

    4
    « hotel review »

    Good hotel value, competitive pricing for the area. This location in Elyria Ohio has very friendly and helpful staff members. Carpets could use a steam cleaning but other than that it is a clean hotel.

    3
    « Not bad »

    We stayed here for just one night. It was fine. We used the indoor pool. We missed breakfast, unfortunately, so can't speak on that. But the accommodations were just what we needed. Very nice check in staff.

    4
    « Two thumbs up! »

    Since 2012 I always stay here overnight on my trips from NJ to IL and back. The hotel is very accessible from I-80. The staff, from the desk to housekeeping, is always helpful and professional. The rooms are clean. Breakfast is delicious specially the sausage and gravy!

    4
    « Good Value »

    This hotel was easy to get to. It was about 25 miles east of Cedar Point. It was very affordable, especially in comparison to the hotels in Cedar Point. The breakfast was good and the place was clean.

    4
    « A good place to stay »

    Stayed here for two nights to attend a relatives funeral. This hotel had obviously been redone. All new looking carpets, walls, beds, and furnishings, and outside had new paint also. Only problem, not for us, is that the pool was down for maintenance. We will stay here in the future when in the area.

    4
    « Clean and Comfortable »

    My wife and I stayed here overnight on our way home from vacation. The hotel was very convenient to get on and off the turnpike. The hotel is an inside entry one. I will not stay in outside entry hotels. The front desk clerk, Joseph, was excellent. He was courteous and very helpful for us. We did not have a discount coupon for this hotel. I asked if he accepted coupons from other Best Western hotels and he said yes which he didn't have to do. He offered us a membership which got us a $10 coupon for a future stay at any BW hotels. The beds were very comfortable with lots of pillows. The room was nicely decorated and had amenities such as a refrigerator and microwave and of course a TV. The hotel offered a very nice hot breakfast in the morning which was well worth doing. The morning manager (Becky) was very nice. She came around to every table to great all and make sure everything was okay. I highly recommend staying here. The price is right. As a hint: Stop at the info rest area of any state and pick up the hotel coupon booklet. It will save one a good few dollars.

    4
    « Best Western in Elyria, OH: a good valure »

    If you are visiting Cleveland or its surroundings, you won't go wrong staying at the Best Western in Elyria, OH. It's easy to get to places in town and convenient to be on your way since the I-90 is closeby. Staff is friendly and helpful.

    4
    « Convenient location, friendly staff »

    We stayed here for less than 12 hours, it was very conveniently located off the highway and the staff are super friendly. The room was clean but the bathroom had a strange septic smell. We kept the fan on and kept the door closed and it was fine. We were looking forward to a dip in the pool after a very long day of traveling but it's still closed.

  • 4
    « Good value, close to the highway »

    We booked this hotel on-line after researching its proximity to the 90 - we were driving to Detroit and wanted a place to stay about half-way along. It was a good value and extremely convenient on and off access. We belong to the Best Western loyalty rewards program and were happy to find one along our route at a good price.

    3
    « Just OK »

    We were travelling and booked here to spend the night. The rate was too bad for a Friday night, but the pool was not in working order. Yet, we were still charged the regular rate, not taking into consideration that we could not use the pool. The hotel itself was OK and I would stay here again for the right price.

    4
    « Cross country trip »

    From the outside the hotel looks a little run down. But on the inside it was clean and well kept. The pool was being renovated. The front desk person was helpful and efficient. Breakfast was adequate.

    4
    « Good for the night! »

    Great hotel for the one night we were there. Bed was comfy. Jacuzzi had some weird stains/marks in it, but it was super great to soak in after a 12 hour day of driving. The room was nice and clean and the breakfast was good!

    5
    « Great staff! »

    The staff here go out of their way to make your stay enjoyable. The room was very clean, and the breakfast was wonderful! You could tell that the help took pride in what they were doing. I will stay here again!

    3
    « Descent, but still a few issues. »

    The room was clean & the breakfast was good. However, the bathroom door did not latch & there is not enough parking. Got in late & had to park in an abandoned lot behind the hotel & walk around. Although it was lit up from the hotel, I did not feel very safe back there.

    2
    « You may want to reconsider Motel Six instead »

    Old and run down. Rooms smell. No Pool though they have one sort of. Breakfast the fruit looks like it came out a dumpster. The same holds true for the pastries. You can't screw up oatmeal. The eggs were very over cooked. I am not going to sit here all night writing how bad this is. You really need to experience this yourself.

    4
    « nice place to stay »

    i have stayed at this location in the past. good atmosphere. many sight seeing locations. staff is helpful for directions. shopping is close and available. would stay here in the future. not far from other local towns if you are going to be in the area for a few days.

    5
    « Best Western Inn, Elyria, OH »

    Top quality hotel with friendly service. Check-in was easy and the front desk was helpful with my AAA discount. Breakfast was good and the dining room is kept very clean. Room was neat and comfortable. I will stay here again.

    5
    « Harley-Davidson Group »

    Hands Down one of the best places to stay, Very clean and the staff is great. Stayed 4 nights out of 6 days on the road. National HOG Members received exclusive discounts to stay at any Best Western. You wont be disappointed departing in the morning with a Happy breakfast belly. :)

  • 3
    « Small, clean room for price »

    Room bottom floor, no pool supposedly maintenance. Clean room. Breakfast was excellent. Odor of smoking in the corridors could have come from outside, or someone walking through on bottom floor. Bottom floor, hallways, and outside area by doors could use some attention, and upkeep. Like many other places slow getting printout of bill. We looked for another Best Western on our return trip.

    3
    « Unfriendly »

    Not the friendliest place I've ever stayed. And the pool was being redone and it was not on their website saying it was out. There was one lady that ran the front desk that was nice I can't remember her name but she said she had been there a long time.

    4
    « Decent value »

    We booked online a few weeks ahead and got a good discount on the room. The hotel was nicely maintained on the outside and appeared to have been redecorated fairly recently as it was very attractive and cheery inside. Our breakfast was included and it was a great buffet of a large variety of items, including a fresh pancake machine. Our room was neat and clean and well-maintained and the staff was very friendly.

    4
    « Comfortable, Clean room at a great price »

    Friendly staff, clean hotel, generous breakfast. Great value for the price. Pancake maker at breakfast bar was a big hit! Breakfast was generous, location convenient. Will stay again when visiting this area.

    3
    « stay okay »

    Best Western in Elryai, OH- hotel as expected, nothing spectacular. breakfast was good :) pool under construction :( Room was adequate. Mattress too soft for me, had back issues next day. Good value. Rowland nature preserve just minutes from hotel with playground to give kids a place to stretch their legs before heading back out on road trip.

    2
    « Disappointed »

    The first evening I checked in at 3PM. There was a hair in the bottom of the tub in the bathroom, and while the toilet had been "sanitized" (the sign was on it) there were "skid marks" in the toilet. I shrugged it off, flushed the toilet, rinsed the tub. I changed clothes, and then left for my event. I came back late. I walked in the door, and the first thing the hotel clerk said was that there were no rooms available (vs. Hello) and I looked at her and said, "I've already got a room." She said, oh, okay. I also had mentioned both earlier and that night when I came back that when I used the towel rack, it fell off the wall so I couldn't hang my towels. They said that they would have someone look at it to fix it. Never happened. Also, when I called the front desk from my room to get more towels, instead of just bringing them to me (there were two working staff members and it was like 4AM) they told me I'd have to come down and get them. So the next day I sleep in because of how late I was up. I put a "Do not disturb sign" on my door. This was around the time the housekeeping crew was coming around. They skipped me over which was good while I was sleeping, but then when I left at 1PM, I turned the sign over to say, "please service room." I get back again at 4AM that night, and my room had not been touched - towels were still on the floor, towel rack was still on floor, bed had not been made. I asked for late check out, and I got it. So the next day, again because I slept in, it was about 11 and I had the "do not disturb" sign on my door. I get a knock and a loud "housekeeping" shout. I don't answer, and they do it again. From my bed, I say, "I'll be out in about 45 minutes. "Okay no problem." They say. Since my room was late checkout, the housekeeping people should have been told. There was a male staff member who the first night I stayed and got back late offered me a grab and go bag for food, which was nice. I was at a large convention a half hour away, and the reason I chose this hotel was because it was all I could afford, so I didn't have much of a choice but to stay here. But I'm going to start saving my money now so that when I go to the convention next year, I can go to another hotel.

    4
    « Great for the Price »

    This hotel is clean and comfortable, and it offers great value for the price. Breakfast is adequate, but it would be nice to have a few more options like hot oatmeal and more varieties of tea. But overall, this is the best deal I've found in Elyria. The staff is friendly, and the hotel is well run.

    5
    « Great accommodations »

    Stayed for three nights while driving across country. Very welcoming and friendly staff; Debbie and Sue answered all questions we had. Clean rooms and prompt housekeeping service. Definitely recommend if you're working with a strict budget!

    2
    « Not what I expected from Best Western »

    While taking 80 students on band competition in Cleveland Ohio, we decided to book and stay at Best Western Inn., in Elyria. Upon arrival 1 room out 25 were ready, the pool was under construction after we were told it was available for our students, and the breakfast area was posted "open 7 am until 8:30 am" when we were told 6 am. So after an hour of excuses, we went on our way to downtown Cleveland in order to get back on schedule of things to do. When returned later that evening around 10 pm, on of the rooms had bugs in the bed(not bed bugs) but some type of bug!, another room had a broken door that did not close or lock. About an hour and a half later and several room shifts and changes, we all settled down. The hotel was gracious to accommodate us and serve us breakfast at 6 am in order for us to make our competition on time! When we arrived back for the second night there, two of the rooms toilets failed to work and after a 2 minute look by the night desk manager, we were told that the youth "would have to lift the lid off the back of the toilet, hold the chain and push on the lever". Not what you want to hear being told to rooms of 15 & 16 year olds!!! We also had to place complaints against other tenants that reserved the jacuzzi suite and decided to blast music and party the night away, and some of our youth found some unopened adult birth control objects in the dresser drawers upon opening them!!! House keeping needs to be overhauled. It was a very stressful and exhausting part of the trip, after being assured when making the reservations that things were that the hotel would be able to accommodate our needs.

    3
    « Average hotel »

    We use to stay at BW most of the time, however in our opinion quality has gone down. Overall service was good. The breakfast item that were warm were borderline cold. We had breakfast elsewhere. Sleep quality was good

  • 5
    « convenient place to stay »

    While traveling to Minnesota this is a motel that is half way distance. It is located right off interstate 90 and 80 . Many restaurants near by also I stay here all the time when going west. I highly recommend it

    1
    « Unsafe property »

    Property is run down and not reflected accurately in photos. Rooms have a odor. Marijuana use in rooms is not addressed by staff. This property is poor at best. I would not recommend this motel unless you were desperate for a place to stay.

    4
    « Fine clean place to stay on the road »

    We had been on the road for 6 hours and were tired when we reached the BW hotel. The desk staff were very friendly and helpful and the room was what we needed, clean and restful. The breakfast was satisfying and they accommodated me as an early riser.

    4
    « Excellent Custormer Service »

    This Best Western is exactly what you'd expect: pretty basic, in a small uninteresting town, next to the expressway. We stay here because we have a child at Oberlin College about 20 minutes away. There's nothing that makes it stand out and you basically stay here because you need a bed for the night. But in fact, it does stand out - because of the staff. We have stayed here a couple of times. Both times the manger and front desk staff were cheerful, on the ball, and accommodating. During this visit we checked in late and the staff person at the front desk said, " did you know you had a smoking room?" We did not - it was a mistake. She immediately shifted us to another room. Although our room was marked non-smoking, it seemed to us that someone had been smoking there anyway. But we were exhausted so we just fell into bed. The next morning, after chatting with the extremely cheery, friendly manager during breakfast I asked if there was any way at all we could shift rooms and explained why. She had us moved in a minute with no fuss. Better: shortly thereafter I (without much hope) asked her if they had a couple of safety pins. She and her colleague actually dug around until they found a few for me. She also remembered us (or, at least, remembered our name) from the previous time we had stayed! Later in the day we realized that we had left a six pack of soda in the old room. We figured that was that, but just in case, that night we checked at the desk. The clerk quickly brought our six pack out - in a plastic bag - labeled for us. As we noted, it's just a Best Western near the highway. But given that we have four years of visiting Oberlin, it's nice to have a place nearby with such great people on staff.

    3
    « Go with one of the other choices »

    The rooms were decently updated and overall the hotel is presentable. The pool was in really rough shape with ceiling tiles missing and insulation hanging down. The second floor and entrances reeked of smoke ...... and not cigarette smoke. The breakfast is very basic but fine. For the same money stay at another hotel in the area where they have more than one staff member keeping an eye on their property.

    4
    « Wow! »

    Soft towels, new carpet, sturdy and comfy beds, granite countertop, tile bathroom floor, fridge/micro, desk, "clean remote", great breakfast, friendly people salt water pool with warm water (ceiling unfinished at the time of our visit), great price thru Trivago. Will visit again!

    5
    « Incredible! »

    My husband and I stayed in the Jacuzzi room and it was incredible! From the minute we walked in the front door we were greeted with a smiling face. Janine at the front desk was the definition of perfect customer service and truly went above and beyond to make our stay perfect. The customer service was OUTSTANDING, room was perfect and breakfast was delicious. We were so happy with our stay that it made it hard to leave in the morning. When we did check out we were greeted once again with a huge smile from Sue who was so friendly and truly appreciates her customers. The room was very clean, bed was comfortable and Jacuzzi was just what we needed after 1500 miles of driving. We highly recommend the best western of Elyria and if we ever find ourselves nearby again we will definitely stay there again! Do yourself a favor and stay here you will not regret it!

    4
    « Nice room »

    The Jacuzzi in our room was amazing. Love that there are rooms with Jacuzzis in them. Makes for a very personal and intimate stay. The bed was super comfortable as well. Will definitely be going back for another weekend.

    4
    « Best Western Elyria »

    Large sleeping area, small but functional and clean bathrooms. The breakfast had SOME good items. Stay away from the soggy hashbrowns. Coffee in the room is a great amenity. Close to surrounding colleges. Outside of hotel looks worse that it really is. Great value. I would stay again.

    5
    « Very clean. »

    Everything in the room was very clean including newer showers/tub units with great water pressure. The staff was very friendly and helpful and tried to interact with you to see if your needs were being met.

  • 2
    « GOOD FOR A NIGHT OR TWO »

    We only stayed for 2 nights and that was too much. The staff was ok the food for breakfast was terrible the only good thing was the toast. The pool air was too hot.. to bad they had an Amazing CHAIR LIFT, but I could not tell if it worked. Could not stay in the pool area due to heat. Accessible room had a tub in it. Knew before we booked. We were only staying 2 nights. We thought maybe we would stay longer. but mold in the tub and the tap dripping changed our mind. I would NOT recommend!

    5
    « Very nice place »

    We had 2 adjacent rooms that accommodated our family and the dog. The rooms were comfortable and the breakfast was terrific. The bathroom was clean. Parking was close to the room and we did not hear traffic from the highway.

    5
    « Great Stay »

    Pleasant & helpful staff, great room and "great" breakfast. The room was clean, updated and contained all the amenities we needed. A little difficult locating the hotel off the highway. Many choices for breakfast and was far better than your typical "continental breakfast".

    3
    « trying to paint a good picture »

    We booked this room after a long day of driving by finding it on a map at a turnpike rest stop. The rate was OK and I was told it was just off the turnpike, which is not really true. Good luck finding the sign. The small parking lot on the entrance side was lit, but if it was full, and we'd need to park in the unlit back lot, we would have left. The reception area and breakfast room has been updated, but the hotel stinks. Lots of rooms are marked as non-smoking, but the corridor to the rooms and our non-smoking room were smelly. Same with the bedding. Also, I always check the beds for bugs. I did not find live bugs, but found "something" (food crumbs, bug droppings, ?) on the mattress pad under the sheets, took a picture and was moved to another room. The hotel is quiet, but between the smell and the question of what the heck was on the sheets of the first room made me very uncomfortable so sleep was hard to do. TV reception kept going in and out. The indoor pool is small and the water level was low. It was too late to use it even if we wanted to, but it did not look inviting. We ate the complimentary breakfast in the morning which was standard and left without showering...just wanted to get out of there. Then we saw that we were directly across the street from the Ohio Dept. of Rehab and Correction....just saying. Desk staff were nice. If I could, I'd give this location 2.5 stars.

    4
    « Very nice hotel »

    Very nice hotel for the money, clean and quiet, exterior and interior very nice,staff friendly. Breakfast was OK it had a decent selection. Location was grouped in a cluster and behind other hotels, sign is visible from the street.

    4
    « Good Value Clean Hotel »

    We had a good experience at this Best Western. The room was spacious, clean and the bed comfortable. It's nice to get the complimentary breakfast.The front desk clerk was very personable. We would recommend this hotel to families or business travelers.

    5
    « Great value, clean and quiet »

    The room and bathroom were immaculate, the bed comfortable, and the staff was helpful and friendly. After giving us recommendations for nearby restaurants, and discount coupons, we had a good night's sleep in this quiet room. In the morning, we appreciated the good breakfast. Solid value!

    4
    « Great place for the money »

    This Best Western has been remodeled and is very nice for the price. The rooms are spacious, with good beds, refrigerators and microwaves. They serve a good hot breakfast. The business center is small, but serves the need. And to top it off, they have an exceptionally nice staff.

    5
    « Family vacation »

    The room was clean, cormfortable and had ample space. I was visiting family with my 8 and 4 year old grand-daughters. The breakfast was very good and there was a variety of foods to choose from. My grand-daughters liked it too. The hotel is great value for the money.

    1
    « Nasty »

    I am not a picky traveller but I do expect cleanliness from a hotel. This property was nasty. The smell of smoke and mould was very strong in the halls, which filtered into the room. When we went for the complimentary breakfast, it was non-existent! Should've believed other reviews! The sad thing too is that there is no compensation for any of the complaints.....too bad!

  • 1
    « Best Western Elyria Ohio »

    Beware, I was scammed. There was not a working shower at the hotel. Upon check out I asked Becky (front desk) to validate this check the room and she refused. I asked for a small adjustment in bill, say $10 or $20. She denied this and said only Mgr could do that. Also stated I would be contacted the next day. I called hotel several times in next two weeks, no Mgr even attempted to contact me. This is the service I received, but they got the full amount from my credit card. Watch out everyone!

    5
    « Great Stay »

    We called last minute on a Thursday, and they still had a few rooms left. It's close to the highway and very convenient. We rented a crib, which I thought would be a pack n play, but was a fold out apartment size crib.

    3
    « Unsure about this visit »

    We (myself, 3 grandchildren) had driven 9 hours and made this reservation online beforehand via my IPhone. It was easy to find off of the Ohio turnpike and the lobby was tastefully decorated. Immediately upon entering the room, an unpleasant smell was noted. It had a chemical smell, not from a cleaner, and the AC was off. I turned the AC off and took the kids down to the pool. Before, I stopped at the front desk and informed the front desk clerk of the unpleasant smell. She said if the smell was still there when I returned to the room she would bring an air freshener to spray and " cover the smell." I informed her that I did not like odors/spray in my environment but that I expected fresh air, as much as can be provided with a room AC. The offensive smell was less when we returned and as we spent time in the room it was even less noticeable.

    4
    « nice stay with one exception »

    This hotel had pretty nice reviews from others, so I gave it a try. I was stopping on my way to Ann Arbor. The staff was very nice, location easy to find, although the area is a little confusing due to construction. There are plenty of places to eat nearby (standard chains). The room had obviously been renovated recently and was pleasant and clean, with a micro and refrigerator. The sink was separated from the toilet/shower, which I find convenient. AC worked great, and overall the hotel was quiet, although I don't think there are a lot of people staying here right now. You can hear kids on the second floor running around. The pool is ok. Water was freezing and the pool area was very humid and hot, but it was like that outside, so water temp was welcome. Pool area a little tired and rusty. The bed was ok, but here is the exception: although I was given a no-smoking room, there was a definite cigarette smoke smell in the pillows and bed. It was really off-putting. The room itself didn't smell of smoke and neither did the hallway, but the pillows and bed sure did. Other than that (which did disrupt my sleep) the place was great. I would stay again, but if I smelled the smoke, would ask for a different room.

    4
    « Great stay »

    This hotel was our second try and we couldn't have been more pleased. It was super clean and comfy. We had first tried to stay at the Days inn and it was so unpleasant. Can't go wrong staying here. Great breakfast as well.

    5
    « Excellent stay! »

    We have all goods things to say about this Best Western. Well maintained grounds, great lighting outside, ample parking, close to many restaurants and activities. Rooms were spotless, beds comfortable, friendly staff and very nice breakfast. We highly recommended this Inn

    3
    « Nice Updated Room »

    My daughter and I spent one night at this hotel so I could take a break from driving. It was very easy to find, right off 80/90. We had a speedy checkin and the lobby looked welcoming and updated. The receptionist was very friendly. We like to stop in Elyria as the Sam's Club at the next exit has very low cost gas. The room was very nice, seemed to be updated recently. Nice, newer, clean bathroom fixtures. Granite countertop. Everything appeared clean and there was a mini fridge and microwave. Our room smelled fine, but unfortunately the hallways on both floors smelled like cigarettes. The pool was somewhat of a disappointment. For my daughter, a pool is the highlight of the hotel. The pool was conveniently located on the first floor. The door handle had some issues, making it difficult to enter. When we entered, it was a small warm room with a strange smell. We looked around for towels and found none. We asked someone who was already there and they told us we had to go to the front desk for towels. I hadn't planned on going to the front desk in my swim suit, but didn't want to go back to my room first, so we did. When we arrived back at the pool, we found the water was cold and my daughter went in and said the water had a funny smell. It was the shortest swimming session in our history of hotel pools! When relaxing back at the room, I did see in the hotel info binder that it stated that guests must go to the front desk for towels. It would be great if they could tell guests upon check in or in some other way since it is uncommon. The location is great for ease on and off the expressway and there are many restaurants and stores within a short driving distance. Not much within walking distance and no nice views from the rooms, but room is nice inside. Breakfast was fine, with some hot and cold items. The boiled eggs were much better than the egg ?patties?. I was glad to see oatmeal and yogurt. There was not a whole grain bread item to be found the morning we were there, but there was some fresh fruit. Enough fuel for us to get back on the road!

    5
    « Great hotel with amazing staff! »

    I recently booked 50+ rooms for my employees to stay for a week. My employees expressed extreme gratitude and appreciation for all things, ranging from the hotel's rooms and atmosphere to the attention to detail and friendliness of the staff. I had the pleasure of working with the staff on a daily basis and would be doing them a disservice if I described the experience as anything less than perfect. I would highly recommend staying here and enjoyed the unforgettable experience provided by all. Thank you very much!

    5
    « Very Nice »

    Best Western has changed it's decor, since my last visit; very nice. It was clean and quiet. Check-in was a little slow. with one person in front of me, it took about 20 minutes. I don't think one person should be working the counter on a Friday evening. My room was fabulous, bed very comfortable, only con was the pillows are too small. Breakfast was fresh and hot...good job!!!!!!!!!! I live in the general area, and I just wanted to get away for the weekend and relax; but because I live in the area I had to put to pay a deposit of $200.00. Which I understand to a point. But at 54 years of age, I was not looking to have a wild party and tear up the room. My relaxing weekend cost me $427.00. (wow). I will definitely stay again, if something can be done about the deposit...only downfall.

    5
    « Great! »

    Sue took care of twenty-one people very well at check-in, today. She handled it very well. If I come back to Elyria, I will consider staying at this Best Western again. The hotel in general was clean. I liked Sues personality. I will recommend this hotel and Sue.

  • 4
    « Best western hotel Elyria Ohio »

    Very clean good breakfast in morning. Will come back. Good services, close to the mall and other stores. Air conditioning works well. Quiet. Good place to rest. Close to highways and restaurants. Good place to stay.

    4
    « Elyria BW »

    Good clean comfortable hotel. Fast Wifi and a good breakfast. It was an ideal location for my needs.Swimming pool was out of order, but I was not going to swim anyway. I would recommend this hotel if you need one in Elyria OH. This review requires a minimum of 200 characters, so I will just fill with random information about nothing in particular. It doesn't require 200 words to tell you it is a good hotel.

    4
    « Clean, Good price! »

    We stayed here after a 9 hour motorcycle ride. It was clean and everything in the room worked. The bed was ok. The location was good (for us anyway). The price was very reasonable and we have no complaints about our stay here. I would recommend this hotel.

    3
    « Not so impressed »

    We stayed here one night for my son's sporting event in nearby Oberlin. Hotel seems like it is a bad neighborhood. Check in was slow after a long day of driving. Room was sufficient enough but the bathroom is extremely small and water was hard to regulate in the shower. Beds were comfortable but the room temp was either blazing hot or freezing cold and noisy. The pool area was nice but NO TOWELS!!!! Someone said (after we were soaking wet) that you had to ask for them at the front desk. Breakfast was ok. The pancake maker was a hit with my 9 year old. I was disappointed that there wasn't any peanut butter for my toast. Overall the town itself is not that impressive and this was a good option given the area. It is an average hotel with an average price if you have a discount. My son stayed at the Days Inn and he told us it was awful so I guess I should consider myself lucky.

    3
    « Good night sleep »

    We arrived late at night for a few hours of sleep and breakfast before continuing our trip. The queen beds were comfy and breakfast was good. Very close to I-90 so it was a good choice for quick 8-hour stay.

    5
    « Anniversary Stay »

    Hotel was great in all categories. The only complaint was the air conditioning BUT it was also 94 degrees outside and it couldn't keep up. Microwave and refrigerator was great and the POOL! It was close to several restaurants and the mall.

    3
    « A bit tired »

    This is an older hotel with carpeting throughout and unfortunately, the carpet holds a lot of smells. It also tends to be a bit dark in the hall ways. The pool is nice and large. Breakfast was actually decent. The area is very busy and rundown and definitely is not an area where you can walk

    5
    « Best Western Inn,Elyria,OHIO »

    This hotel is outstanding! We always have to have an ADA room with a roll in shower. Other hotel chains never got the reservations right but Sue @ Debbie made sure we had everything we needed.The room was very comfortable & we had a very pleasant stay! We will be back!

    5
    « Excellent stay »

    Great Hotel, Great Staff. Very clean very comfortable. Very good value for the money. I dont choose any other hotels than Best Western, and this last stay will keep us coming back.The front desk girl was very welcoming, helpful, and informative, they were having a problem with the pool, and she told me about it, but my grandchildren enjoyed it anyway.

    5
    « Convenient location »

    Stayed 1 night while driving cross country. Hotel was convenient with nice breakfast, overall great value. Did not use any of amenities (pool, business center, fitness center, etc). Front desk very helpful.

  • 3
    « Quick Overnight on the disappointing side »

    We stopped at the BW Griswold in Elyria, OH after a long day on the road. The staff was courteous and helpful during our stay, the internet quick and reliable, but the hallways and room smelled of a bit too much commercial disinfectant which seemed designed to mask the smell of cigaret smoke. Our room window was a single, fixed type and could not be opened to permit fresh air into the room. The air conditioner was good, but on the loud side. The breakfast fare was average, but did feature hard boiled and scrambled eggs. There was no microwave immediately available to warm food, but staff, when available, could heat food from the breakfast bar.

    5
    « A pleasent stay »

    I have to admit I stay in a LOT of hotels. This is one of the few that recognised me as a "top level" Best Western customer with a bag containing water, chips and an energy bar. The room was fine for two people and the shower excellent. There was a huge fridge not to far from the bed and these I get annoyed at. How many of us have a fridge at home that kicks in regularly as you are trying sleep? Most of the time they are in the kitchen well away from you. That is the ONLY negative on the whole experience here. VERY friendly and helpful staff. It is also made easier to get there as the road has been changed near the hotel. Before there was an overpass and various turns could not be made. That has all gone and it is a regular set of traffic lights making arrival/departure nice and simple. I'd happily stay here again.

    5
    « Great value »

    The staff is to be commended for making this a great stay! They did their best to meet out needs. I loved the convenience of the location! I really like that the roads were redone to make the access easier and safer. Only improvement I would make would be to the breakfast food, that is, include bacon or sausage links. The donuts went very fast and were constantly needing to be replenished! Regarding the sleep quality, I found the small pillows to be uncomfortable.

    4
    « Friendly service, decent breakfast, but a few quirks »

    The staff at this location were all incredibly friendly from the front desk person all the way to housekeeping and management. There wasn't a single employee who looked unhappy or was mean. The room was clean and had no issues. The quirks were our first night there was a big truck who had it's engine idling just outside our room all night. There were some constructions people parked in the lot taking up a lot of space and one of them apparently stayed out there all night? I dunno, it was pretty loud and I could hear it over the fan in the room AND a pair of headphones. I let the front desk know and I was promised it wouldn't be an issue the next day, and it wasn't. The shower was designed in such a way that it was nearly impossible to not get water all over the floor in the bathroom. The combination of the curtain and the nozzle just wasn't that good. Location and price wise we thought it was fantastic. Very quiet and near places to eat. We would definitely come back again.

    3
    « My Stay »

    Good hotel, the bed was comfortable , but I would have prefered larger pillows.;For the amenities, I would have like a Lotion mini bottle and a bigger soap bar, but I am sure the desk clerk would have accomodate me with those. As for the breakfast I would have preffered a waffle maker to a pancake maker, and possibly a fruit salad.

    5
    « This place is unassuming to drive up to but a real GEM!!!!! »

    The first time I stayed here I didn't expect out of the ordinary. Was I pleasantly surprised!! It all starts when you are greeted by Sue (during the day) at the front desk. The consummate professional. She will make sure you have a room that suits you and on subsequent visits, if you like, will make every effort to get you your favorite room. She remembers all of her guests and greets them when they return. The others who man the front desk are ALL very helpful and cheery. The housekeeping staff is nothing short of excellent. They sanitize and seal the toilets, make sure the rooms are spotless, and are never rude!! The owner is a great person and if you happen to meet him he will make you feel very welcome. This is my home away from home when I am in the Cleveland area.

    4
    « Elyria stop-over »

    Planned stop at Elyria, OH on way to Holland, MI. Overall quality of room and service was good. Nothing fancy but a good value. Room was clean and comfortable. Good restaurants, shopping and gas near-by. Convenient access to I-80.

    4
    « hotel review »

    My husband and I stay here often. This hotel and location work good for us. We have business close to this location every other month and when a room is available at this specific hotel we stay here. The staff is always very friendly and helpful. This hotel is a lot cleaner than other surrounding locations.

    5
    « Interior is far nicer than exterior »

    The interior has been nicely updated and the amenities are a great value. They even have a pool and work-out room! If you need to stay in this part of Ohio, this is a decent place--even though there appears to be a parole office across the street.

    2
    « Best Western... Second best »

    Room... Lots of bugs, most dead on the walls... Enough said. It's a strange place to be sure. Passing through and needed to rest. If only we had gone another exit or two. I'd post some photos but happily I left most of my belongings in the car. Did I mention that the sheets and towels seemed well worn and not clean? We were too tired to deal with the front desk which was another issue... They were multi task challenged. It all makes for those great travel stories to share later.

  • 3
    « rude staff »

    I called 3 days prior to my reservation to cancel one of my planned nights. The manager asked whether everyone in my group planned to call and cancel. I told her I did not know because I was only responsible for my own plans for the trip, as all members were. Then she complained that 3 people had called before me. Not my problem. I was well within my right and the cancellation policy to do so.

    4
    « Good value for the money »

    Sometimes you need a Ritz Carlton and sometime you just need a clean room at a fair price. This hotel was clean, recently updated and close to where we needed to stay. If you are visiting Oberlin College it's a great option.

    3
    « OK Best Western »

    Stayed overnight. Needs updating. Comfortable but no frills. Price was right and I needed the points. Stayed at many Best Westerns and this one was OK. Large room - just needs to be updated. Wanted water but they don't give any.

    4
    « 2/25/16 »

    i've stayed here before. it is a nice place with a pool & exercise room. the staff is very nice. the breakfast is good. the heating unit is quiet & worked well. room was cleaned well. don't mind staying there again.

    3
    « Stay Pros and Cons »

    We had 15 rooms for The Eagles Bowling Tournament being held in Lorain for two nights. Picked the Best Western because of pricing, fitness room, pool and hot breakfast. Plus it being recently remodel was a please. The front desk staff was super nice, hotel was recently remodel, and had a pool. Not sure if they hired the cheapest contractors they could find for the remodel or decided to make it a Do It Yourself Project. The fit and finish of the remodel looks poor. In our room every thing hanging- lights, mirror, pictures, door to hallway (yes the door) was crooked.. The walls and doors seemed to be paper thin as we could here everyone and everything it seemed. It seems that most rooms on the hot and cold were switched on the sink faucet.The whole hotel seem to smell like your at the pool and we were on the opposite side of the hotel from the pool. We had a smoking room and I know it is going to smell like smoke but the stale cigarette smoke was so over powering it caused headaches. Cleanliness was okay- I have seen clean hotels and I have seen dirtier. The hot breakfast Saturday was missing the hot food items and a lot of cold food items but Sunday was loaded up with both items. Fitness area which was my only want, I got to work my frustration more then my fitness in that area. I attempted 3 out of 4 pieces of equipment before giving up because they didn't work right or at all. Thank goodness for the two stairwell and two floors that I just did laps in. Never made it to the pool because our room key wouldn't the door. One of our rooms refrigerator didn't work, reported to the front desk. Someone looked at it but nothing was done about it. Loved the beds and might have got a good night sleep if we didn't hear everything. For what we were doing and in town for the hotel worked but I would stay just to stay.

    5
    « Excellent Hotel »

    We were there for a funeral and Sue, who checked us in was so nice and fun to talk to. She gave us directions to the funeral home which we greatly appreciated. The room was perfect and the breakfast was also. I find hotel coffee not good but theirs was great. If in the area again we will definitely stay there.

    4
    « Good as usual »

    Stayed here again for my sons Junior recital and was greeted with the experience I am used to. Staff is still excellent, and the same as years ago. Rooms are nice, breakfast has an offering for almost everyone. Finally have the freeway fixed, so getting to the place is much easier. All in all the stay was what I have come to expect...Excellent. Sue the day manager is a sweetheart, and all the staff are friendly and helpful. Unless something changes, I'll continue to stay there as long as my son is at the Oberlin Conservatory of Music (2 more years!!!) Also there is a Speedway gas and mini-mart a half block away. If your staying a few nights, and drink coffee, get yourself a loyalty card. I received to free drinks while there.

    4
    « Good for the time stay »

    Overall the hotels was ok for one night stay. Location was easy to find, close for where we were going the next day. I didn't like the pool, needs an update. Breakfast was ok. Maybe more options in meat but ok for the day.

    2
    « Mixed Review »

    We booked a nonsmoking room and even signed a form during check-in acknowledging we were staying in a nonsmoking room. Our room was on the 2nd floor at the end of the hallway next to the stairs. The room smelled of smoke upon entering. We immediately called the front desk. Apparently this hotel doesn't enforce their nonsmoking policy, as the front desk staff offered to come up and spray a room deodorizer. Parts of the room were filthy, but the bed and bathroom were clean. Our room had been partially upgraded but had older faulty sink and tub faucets and an old microwave. Bed was comfortable. Room location was very noisy. Parking lot lights were not working, so the lot at the far end of the building was very dark at night.

    2
    « Smelly with apathetic staff »

    The price was in the high median for other places to stay in the area. The rooms and entire second floor smell strongly of smoke. Although the room was reasonably clean, there was a container of pld food in the microwave that was there for some time. The staff was apathetic when I complained.

  • 3
    « nice enough for a few nights »

    We stayed here for two nights while we were visiting from out of town for a wedding. Overall the facilities were very nice and clean, parts of the building were clearly recently remodeled. The breakfast was fine for a hotel, nothing spectacular. The staff at the front desk were overall very nice and helpful. There were a few cons: we had booked a suite online that was listed as two bedrooms we thought would be connected by a shared space. This was really just two adjoining rooms so I'm not sure what the premium price was for. We were in room, and our friends in the room next door the room had a noticeable odor. Also a few parts of the room were very outdated...the microwave and the fridge. The biggest pro was probably the nice-ness for the price. If the wedding wasn't in Elyria I would have stayed closer to Cleveland.

    4
    « Good overnight in Best Western, Elyria, OH »

    Stopped at the Best Western in Elyria on our way home from spending the holidays with family on the east coast. The motel is convenient to I-80 and in the greater Cleveland area. Staff was friendly and efficient, the complimentary breakfast was good, internet was reliable and had a strong signal for being at one end of the motel, room was clean and beds comfortable. All in all, a good place to spend a night on the road.

    4
    « Convenient and Stylish »

    This Best Western is a very comfortable contemporary style, and is convenient right off the thruway. We found a couple small problems with the hotel, but our overall experience was good.I would recommend this hotel to anyone I know that is traveling through this area.

    5
    « Restful night »

    This is a nice hotel with very friendly staff. The pool is great and i really enjoyed the breakfast. Make sure to have your AAA memberships benefits and discounts added when you arrive to enjoy an amazing discount off the overall price of the hotel.

    4
    « we had an amazing time! »

    The Jacuzzi was amazing and the bed was very comfortable. had a great stay. shower and bath floor could have been cleaner. but the Jacuzzi was very clean. the hotel pool was kinda cold. check in lady didn't really explain or didn't act like she knew how to check us in? but over all stay was Great

    5
    « "BEST" Best Western »

    This is the "BEST" Best Western we have ever stayed at, and we just stayed at 3 different ones over the holidays. It's rooms are CLEAN, CLEAN, CLEAN!!! BED is GREAT. We slept so good, No doors slamming all night long, or rude people yelling outside in the halls. Good hot and plenty of food to get us going on our way in the morning. (eggs, sausage, pancakes + all the other stuff) The room was BIG, everything WORKED!!! Parking right outside our window, on ground level. These things are all big A+ in our book. Everyone was wonderful to talk with and had a smile on their face, and made us feel welcomed. They do have a pool, we just didn't get to use it. If we EVER are in this area again we will be staying here again.

    3
    « Probably not the worst in the area »

    As several others have said, "OK," but I would add "overpriced" by about twenty dollars. I am puzzled at those who provided accolades, because I found the hallways on the dingy side, although the rooms were...well, OK. And the breakfast was better than that: as complete as one would find in this class of accommodations. What was shocking, however, was the state of the fitness room, which seems to have been totally abandoned: the equipment was cheaply made, but that was an irrelevant consideration, since none of it worked. Even the TV had been removed! If you are not a fitness buff (most motel guests aren't, at least not while on the road), then you could presumably do a lot worse than staying here.

    5
    « Best in the area »

    This is the best hotel in Elyria as far as I am concerned. I stayed two weeks ago and will stay again this coming weekend. I visit family there fairly regularly and I have stayed at most of the hotels nearby. This one is modern, the staff is very friendly and helpful, and my room was very nice, especially for the cost. I had a fridge, microwave, and a good bed. It was very clean. I did not smell smoke like another reviewer suggested and I am very sensitive to it. The breakfast was very good! The coffee even tasted great, which is unusual for hotel coffee. I am very pleased and will only stay here from now on.

    5
    « Excellent Value »

    We were looking for a reasonably priced room for one night and this hotel fit the bill. Room was very clean, staff was very friendly, and hot breakfast was excellent! Hotel is very well located, right off the expessway.

    4
    « Great value and convenient to places we needed to go »

    First a warning, If you are coming from the south on 57, your GPS may try to have you turn right on Midway, then left, then left on 49th street. This used to take you onto a bridge over 57. The bridge is being demolished, so turn left at the light either before or after Midway. Room was large with plenty of storage space. And, for those of you who have read other reviews of ours, you know that we have a thing about the bathroom. This had the best tub of any motel during our two week trip (deep, wide, and plenty of hot water). Breakfast was good, but not as many choices as some other places.

  • 4
    « Back again for stay number 8 »

    Just to let you know they finally had an elevator installed. Still can do the stairs, but nice to know it's there if you need it. Same friendly staff, nice breakfast. Stay there twice a year and it has only gotten better. Keep up the good work

    5
    « The best Small road Best Western hotel We ever stayed »

    What a surprise, not expected. We choose this location because it was close to a place we were going to visit . We had about 6 hotel choices, but despite some not so good customer commentaries we choose this location, base on price,location and convenience. Big surprise to find such a clean place, warm, nicest employees ,always with a smile in their faces, nice rooms, very clean and renovated Our two rooms( we were politely asked to relocate to another room during our 5 days stay, as they wanted to finalize the room bathroom renovation, of course, it was asked in a very nice way, and they never force us to do it . W agreed to move, and the new room was even in a better shape that the first one we got. Room were spotless, bathroom was also spotless, services offered like free wifi was good,same as tv channels, carpet, bed and pillows The morning free breakfast at a very clean and cozy room was one of the best free breakfast we have had in this kind of road hotels The offered breakfast was always kept with plenty of food. We had breakfast 5 mornings ,and there was plenty of food every day Breakfast included, pancakes,4 choices of cereals,eggs omelette, with ad without cheese, patties, hash potatoes, choice of 4 juices, bread and pastries, milk,fresh coffee,choice of instant oatmeals..what else to expect. I have read some commentaries before my stay about the location, been close to a road renovation and " supposedly " a dept. of correction rehabilitation offices. It is true, but is another government office, that in any case put into jeopardy ,the safety of the place. Ah, there are 3 more hotels in the same area, and it does not look that this particular office offer any insecurity. It is just an office ,almost empty during the day and it is not too close to the hotel It look to be unfair to write a negative commentary on this nice hotel because of such outside government facilities ,been close. Sincerely, it was a wonderful time, in a nice small hotel,nice employees always with a smile and salute in their mouth. Is a hotel I would recommend for a short or even long stay Small heated interior pool where kids and adult had fun..

    5
    « Wonderful staff »

    Extremely satisfied with everything about this location. Check in staff very helpful and will go the extra mile to help you out. Was there for 2 nights and was so comfortable it was unbelievable. Would stay here again if the opportunity arises. My compliments to all the employees.

    4
    « Very Nice Staff »

    Staff was very friendly, the hotel was nice, clean and efficient for the rate. I liked the way the rooms connected for families. Breakfast was good. We just wish the pool would have stayed open later than 10pm. When you are out of town visiting it is hard to get back into your room by that time.

    5
    « Great Place after a Long Day of Driving »

    Very impressed with Best Western particularly this hotel. My boyfriend and I had been traveling across the country to relocate for a new job, and this hotel was a great stopping point in relation to the highway. The room was clean, very modern, and the breakfast in the morning was hot and great to fuel up before another day of driving!

    4
    « recently remodeled, good value for the price »

    this hotel has been recently remodeled and is a good value for the price. very friendly staff, decent breakfast and nice rooms. only complaint is the low flow shower head..it was difficult to adjust to get any pressure

    5
    « Great! Located right of the highway!!! »

    My husband and I stayed here while visiting family just outside Cleveland. This Inn is clean, friendly, had free parking, free wifi and FREE complimentary breakfast. Not just bagels and coffee, there was a pancake machine, eggs, sausages.....etc. no complaints at this best western!! We will be back

    5
    « On the road again »

    Another excellent stay. The staff at this hotel really take pride in their work and it shows. We always get top notch service and a clean, fresh room. Definitely the best hotel in the area. I do recommend making a reservation as this place gets more popular as time goes on.

    5
    « Headed West »

    After leaving Canada and heading West I have used Best Western Motels almost exclusively. I find that the internet service and the hot breakfast are worth it to refresh me on my travels. The staff was very attentive and answered any questions I may have had to the best of their abilities.

 

Getting to the hotel ...

All directions
·From: Cleveland Take I-90 West to Exit 145A. Immediately off the ramp turn right onto Griswold Road. Hotel is on the left, next to Arby's. ·From: Cleveland Airport. Take I-480 West to the Ohio Turnpike West. Follow the Turnpike to Exit 145. Take Route 57 North towards Lorain. Take the Griswold exit, turn right at Tilotson street (at Denny's Restaurant) then right again onto to 49th street bridge. At the bottom of the bridge, turn right onto Leona to Griswold. Turn right on Griswold and hotel is on the right, next to Arby's. ·From: Columbus. Take I-71 north to Ohio Turnpike (I-80) East. Take Exit 145 off the turnpike. Take Route 57 North towards Lorain. Take the Griswold exit, turn right at ...

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